You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you today?

USER: Can you please help me to cancel my recent reservation?

ASSISTANT: Sure, I am here to help you with this. May I know your name please?

USER: I am Janet King.

ASSISTANT: Ok, please wait for a moment.

USER: Sure.

ASSISTANT: There is a reservation found under your name and cancelled it successfully.

USER: Ok, no problem. Thank you for checking.

ASSISTANT: You are welcome.