You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Christopher Adams.

ASSISTANT: How can I serve you Adam?

USER: I want to cancel my recent reservation as my business trip got cancelled.

ASSISTANT: Sure, I am here to help you.

USER: Please help me with cancellation. Thank you.

ASSISTANT: Please wait for a while.

USER: Ok.

ASSISTANT: Sorry  Christopher Adams, no reservation found on your name in our reservation list.

USER: No issues, thanks for the information.

ASSISTANT: Thank you for approaching us, have a nice day.