You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: Can you please help me to make a reservation from ATL to CLT?

ASSISTANT: When you are planning to go?

USER: My travelling dates are on Nov 19 and return on Nov 21.

ASSISTANT:  Do you have any class preference?

USER: No.

ASSISTANT: May I know your good name?

USER: My name Michael Hernandez.

ASSISTANT: Do you need any other specifications?

USER: I need a single connection.

ASSISTANT: There is a connecting flight-1012 in business class, shall I confirm it?

USER: Please, proceed for booking.

ASSISTANT: Ok, booking is done on Frontier airlines.

USER: Thank you.

ASSISTANT: Thanks for choosing us.