You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I help you now?

USER: I am planning to visit my grandparents house, help me with booking the direct flight.

ASSISTANT: Sure, may I know your good name?

USER: I am Patricia Wilson.

ASSISTANT: Please share me your airport codes?

USER: My travelling codes should be from NY- JFK to NY- EWR.

ASSISTANT: Do you have any connection limit?

USER: I need a direct flight.

ASSISTANT: Please provide me your journey dates?

USER: My travelling dates are from 08/17 to 08/19.

ASSISTANT: Please wait for a moment.

USER: Ok.

ASSISTANT: Thanks for waiting, sorry to inform you there is only one flight available with 2 connection.

USER: Ok,  no issues. Thank you for the reservation. Thank you for the information.

ASSISTANT: Thank you have a day.