You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Linda Allen here.

ASSISTANT: How can I aid you today Linda?

USER: My Shuttle tournament is cancelled suddenly.So I want to cancel my reservation. Can you please help me for that?

ASSISTANT: Sure, I will help you Linda. Please wait a moment.

USER: Ok.

ASSISTANT: No reservation found on your name Linda Allen.

USER: It's ok.

ASSISTANT: Do you want to know anything else from us?

USER: Nothing, thank you for the information.

ASSISTANT: Thank you for reaching us, have a nice day.