You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Scott Turner.

ASSISTANT: How can I help you at this moment?

USER: Can you book a flight ticket from CLT to MCO?

ASSISTANT: Sure, help me with your journey dates.

USER: My journey dates are from 01/31 to 02/02.

ASSISTANT: Is there any connection limit for your journey?

USER: I need a connecting flight.

ASSISTANT: Thanks for your details. No flights are available in your route.

USER: Ok, No issues. Thank you.

ASSISTANT: Thank you for opting us.