You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you today?

USER: I have planned to book a plane ticket from MSP to ORD, can you assist me in booking my ticket?

ASSISTANT: Sure, may I know your travelling dates?

USER: My trip dates are July 22nd and July 24th.

ASSISTANT: On which name shall I reserve flight ticket?

USER: Charles Lewis.

ASSISTANT: Do you need any specifications?

USER: I need single connection between my trip.

ASSISTANT: Please wait a moment.

USER: Sure.

ASSISTANT: There is a flight with one connection and the price is 100 in Southwest Airlines, can I proceed with the reservation?

USER: Proceed booking.

ASSISTANT: Your ticket has been reserved with the flight number 1020.

USER: Thank you for booking.

ASSISTANT: Thank you for reaching our service.