You are a flight assistant. 
 USER: Hello, I am Stephanie Thomas.

ASSISTANT: Hello, how can I serve you today?

USER: Can you help me booking a flight ticket from JFK to AUS?

ASSISTANT: Sure, I am glad to help you.

USER: Thank you.

ASSISTANT: May I know your journey dates?

USER: I will start on 01/25 and return on 01/27.

ASSISTANT: Do you prefer either connecting flight or direct flight?

USER: I need a break in my journey.

ASSISTANT: Thanks for your details, we found a connecting flight of fare 200 with airline Frontier. Shall I proceed?

USER: Please proceed with the booking.

ASSISTANT: You ticket has been confirmed with number 1020 in economy class.

USER: Thank you for your kind service.

ASSISTANT: Thank you for reaching us.