You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: Can you please help me with booking a flight ticket from MSP to ATL?

ASSISTANT: May I know your travelling dates?

USER: Travelling dates are Aug 15 and 17.

ASSISTANT: Please let me know your connection limit?

USER: I need a connecting flight.

ASSISTANT: May I know your name?

USER: My name is Eric Lewis.

ASSISTANT: Sorry, no flights available on your route.

USER: Ok, no issues. Thanks for the help.

ASSISTANT: Thank you for reaching us.