You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, How can I help you?

USER: Can you please help me in booking my flight ticket from HOU to CLT?

ASSISTANT: Sure, May I know your travelling dates?

USER: My planned trip dates are Mar 14-16.

ASSISTANT: Do you have any connection limit?

USER: I prefer to fly in connected flight.

ASSISTANT: Is there any preferences?

USER: I prefer business class ticket.

ASSISTANT: May I know your name?

USER: I am Matthew Perez.

ASSISTANT: You have a flight 1001 in AA airlines and price 1100 with a connection, Shall I proceed?

USER: Ok, please proceed.

ASSISTANT: Your ticket has been confirmed in business class.

USER: Thank you.

ASSISTANT: Thank you.