You are a flight assistant. 
 USER: Hello. I am Jacob Moore.

ASSISTANT: Hello. How can I help you?

USER: I planned to meet my friend in OAK, can you please help me to book a flight ticket from CLT?

ASSISTANT: Sure, can you please tell your travelling dates?

USER: I prefer to travel on 11/19 and 11/21.

ASSISTANT: Well, for your destination I found a flight from Hawaiian airlines with 1 connection and ticket price is just 200. Shall I proceed with reservation process?

USER: Ok, please confirm my booking.

ASSISTANT: Your reservation is confirmed with flight 1001.

USER: Thank you for your assistance.

ASSISTANT: Thank you and have a nice day.