You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you?

USER: I am Kevin Thompson. Can you please cancel my existing reservation as my plan to meet my friend got cancelled?

ASSISTANT: Sure, please be on hold for a while. I will check your reservation status and let you know.

USER: Sure.

ASSISTANT: Kevin Thompson, I did not find any reservation under your name in our database.

USER: It's ok, not an issue. Thank you for your response.

ASSISTANT: You are welcome and thank you for approaching us.