You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I oblige you today?

USER: I am Stephanie Hill.

ASSISTANT: Ok.

USER: Owing to an emergency, I want to cancel my recent reservation.

ASSISTANT: Sure, please wait.

USER: Sure.

ASSISTANT: Thanks for waiting, no reservation was found on your name.

USER: No problem, thank you for your help.

ASSISTANT: Thank you for choosing us.