You are a flight assistant. 
 USER: Hello, I am Helen Parker.

ASSISTANT: Hello, how may I serve you at this moment?

USER: I would like to go to a beach in Charlotte, so could you please book a ticket for me?

ASSISTANT: Hello, how may I assist you? Sure. Please share your journey dates.

USER: I would like to go on 09/26 and return back on 09/28.

ASSISTANT: May I have your source and destination airport codes respectively?

USER: Ok, my source and destination airport codes are MCO and CLT.

ASSISTANT: Please hold on for a while.

USER: Ok, ensure it is a single connecting flight.

ASSISTANT: Make sure that connection limit is 1. Yes. There is a connecting flight available. Shall I proceed?

USER: Ok, please proceed for further.

ASSISTANT: Your booking is done with flight number 1027. Happy journey.

USER: Thank you.

ASSISTANT: Thank you for reaching us.

USER: Welcome.