You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you for the day?

USER: Can you please help me with cancelling my recent reservation?

ASSISTANT: Sure, I am here to help you with that reservation cancel. May I know your name please?

USER: My name is Joshua Campbell.

ASSISTANT: Please wait for a moment, let me check your previous reservation status.

USER: Ok.

ASSISTANT: Thank you for waiting, there is no reservation found on your name in our database to cancel it.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you for reaching us, have a great day.