You are a flight assistant. 
 USER: Hello. I'm Matthew Hernandez.

ASSISTANT: Hello Matthew. How may I assist you?

USER: My vocational trip has been cancelled, so can you cancel my recent reservation?

ASSISTANT: Sure. Give me a moment.

USER: Sure.

ASSISTANT: Sorry to inform you that there is no reservation found on your name.

USER: It's fine. Thank you for your help.

ASSISTANT: You are welcome.