You are a flight assistant. 
 USER: Hello. My name is Susan Robinson.

ASSISTANT: Hello, how may I help you?

USER: I would like to travel from OAK to PHX, could you help me out?

ASSISTANT: Sure, please tell me your travel dates.

USER: My preferable dates are from 01/11 to 01/13.

ASSISTANT: I found a flight 1005 of Frontier airlines matches with your preferences, can I proceed?

USER: Please proceed with the booking.

ASSISTANT: Your ticket is confirmed.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.