You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you today?

USER: Could you please book a flight ticket from MSP to AUS?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Please help me with your name.

USER: My name is Richard Wilson.

ASSISTANT: Please help me with your planned travelling dates.

USER: I have planned to travel on July 27 and return on July 29.

ASSISTANT: Do you need a break in your journey?

USER: Yes, I need a break.

ASSISTANT: Do you have any other preferences in your journey?

USER: I want to depart in the afternoon.

ASSISTANT: Please allow me a minute.

USER: Sure.

ASSISTANT: Richard Wilson, I am really sorry to inform you that there are no flights available for your journey.

USER: Not a problem, thank you for the information.

ASSISTANT: Thank you for reaching us. Have a great time.