You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you at this moment?

USER: Can you please help me in changing my recent reservation?

ASSISTANT: Sure, I will help you with that. Could you please mention your name for further process?

USER: Ok, thanks for accepting my request and I have reserved my flight ticket with name Rebecca Gonzalez.

ASSISTANT: Ok, please hold on a moment.

USER: Sure.

ASSISTANT: There is no previous reservation available under your name.

USER: Ok, thanks for checking.

ASSISTANT: Thank you for reaching us.