You are a flight assistant. 
 USER: Hello. My name is John Anderson.

ASSISTANT: Hello, how may I help you?

USER: I would like to travel from ORD to ATL, could you help me out?

ASSISTANT: Sure, please share your travel dates.

USER: My preferable dates are from 01/20 to 01/22.

ASSISTANT: I found a flight 1021 of AA airlines matches with your preferences, can I proceed?

USER: Please proceed with the booking.

ASSISTANT: Your ticket is confirmed successfully. Have a safe journey.

USER: Thank you for helping me out.

ASSISTANT: Thank you for reaching us.