You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you?

USER: Kenneth Hill here, I want to cancel my reservation as my project got ramp down. Can you help me?

ASSISTANT: Sure, please wait for a moment.

USER: Sure.

ASSISTANT: We found a reservation on your name and it has been cancelled Successfully.

USER: Thanks for your quick service.

ASSISTANT: Thank you for contacting us.