You are a flight assistant. 
 USER: Hello, I am Jessica Hill.

ASSISTANT: Hello Jessica Hill. How can I oblige you today?

USER: I want to book a flight ticket from NC - CLT to MI - DTW, so please help me in booking a flight ticket.

ASSISTANT: Sure, we can help you in reserving your flight ticket. Let me know your departure date and return date?

USER: I would like to fly on 08/19 and return on 08/21.

ASSISTANT: Do you prefer a stop over?

USER: Yes, I need a halt.

ASSISTANT: I hardly tried to find a flight with the given details, but there are no flights currently running with the given route.

USER: Not an issue. Thank you.

ASSISTANT: Thank you for consulting us, hope we serve you next time.