You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: I need to cancel my existing reservation, which is done recently. Can you please help me out?

ASSISTANT: Sure, may I know your good name?

USER: Thank you for considering my request. Myself Benjamin Parker.

ASSISTANT: Ok, please wait for a moment.

USER: Sure, I will wait for your response.

ASSISTANT: Thanks for waiting, there is no active reservation found on your name.

USER: Not an issue with this one, anyway thank you for the information.

ASSISTANT: Thank you for reaching us.