You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am planning to attend music concert at CLT, can you please help me with booking a flight ticket from IAH?

ASSISTANT:  I am here to help you with your concern. Sure, can you please let me know your trip dates?

USER: I would like to take off on May 15 and return on May 17.

ASSISTANT: Would you like to fly with connecting flight or direct flight?

USER: I am looking for a connecting flight.

ASSISTANT: Do you have any other preferences?

USER: No.

ASSISTANT:  Could you help me with your name please? So, I can check for the flights availability.

USER: My name is Betty White.

ASSISTANT: We found an airline: Delta, flight number: 1017 and price is 100 with one connection. Shall I proceed to book?

USER: Yes, please proceed with the booking.

ASSISTANT: Your flight ticket has been booked.

USER: I appreciate your help, thank you.

ASSISTANT: Thank you for reaching us.

USER: You are welcome.