You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I render you?

USER: I am Patricia Taylor, please help me in cancelling my recent reservation, as my football match got cancelled.

ASSISTANT: Sure, I am here to serve you. Please stand by.

USER: Ok.

ASSISTANT: Thanks for your valuable time. We hardly tried to find your reservation but, no reservation has been found with your name.

USER: Ok, no issues thank you.

ASSISTANT: Thank you for opting us. We hope to serve you again.