You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: Our friends are planning a trip on 11/12 to SFO-San Francisco in winter season, can you find a flight from my region OAK?

ASSISTANT: Please, sure I will help you with that, please can you share your destination code and return date?

USER: My destination region is SFO and return back on 11/14.

ASSISTANT: Please, may I know your name?

USER: I am Steven Campbell.

ASSISTANT: I found a flight for you with price 100, flight number is 1028 and connection is 1.Shall I proceed the booking?

USER: Yes, you can confirm my ticket on my name.

ASSISTANT: I confirmed your ticket successfully with Southwest airline.

USER: Thank you so much for your service. I will suggest my friend, he is also looking for a booking agency.

ASSISTANT: That's great, thank you for contacting us, have a safe journey.

USER: Thank you.