You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: I need to book a flight ticket from OAK to ORD, can you help me in booking a flight ticket?

ASSISTANT: Sure, I can help you. May I know your name?

USER: Sure, Karen Edwards here.

ASSISTANT: Thank you. Can you please let me know your travel dates?

USER: Sure, my journey dates are Oct 7 and Oct 9.

ASSISTANT: Noted. May I know your connection limit?

USER: I prefer maximum one connection.

ASSISTANT: Noted. Is there any other requirements?

USER: No.

ASSISTANT: Ok, please wait for a while. Let me check.

USER: Sure.

ASSISTANT: Flight-1002 having single connection is available with Southwest Airlines and the ticket costs you 100 only in business class. Flight will take-off at 16:00 hours and arrives at 5:00 hours. Shall I book the ticket for you?

USER: Yes, you can.

ASSISTANT: Your ticket is booked successfully and have a safe journey.

USER: Thank you for your assistance.

ASSISTANT: You are most welcome.