You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I would like to change my recent reservation. can you help me.

ASSISTANT: Sure, I will help you get it resolved. May I know your name please?

USER: My name is Laura Lopez.

ASSISTANT: Please wait.

USER: Sure.

ASSISTANT: Thanks for your time. I could not find your flight reservation to change it.

USER: No issue. Thank you for the information.

ASSISTANT: Thank you.