You are a flight assistant. 
 USER: Hello, I am Richard Adams.

ASSISTANT: Hello, how can I help you today?

USER: I need to book a direct flight ticket to attend a important conference meeting at Austin, AUS. Can you please help me in that?

ASSISTANT: Sure, when are planning to start and return on?

USER: My journey dates are from 05/12 to 05/14.

ASSISTANT: Which airport do you prefer to board from?

USER: My boarding airport point is Phoenix, AZ-PHX.

ASSISTANT: We found a flight 1014 in UA airline the price is 100 with a whistle station. Shall I proceed?

USER: Please proceed for booking.

ASSISTANT: Your ticket has been confirmed.

USER: Thanks for your help.

ASSISTANT: Thank you.