You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Emily Lewis.

ASSISTANT: Emily, how can I help you today?

USER: Due to some business meetings I am going to cancel my reservation. Could you please help me for cancelling the reservation?

ASSISTANT: Sure, I will help you. Please wait for a moment.

USER: Ok, I will wait for your response.

ASSISTANT: Emily, I found your reservation under your name and cancelled it successfully.

USER: Thank you very much for your help.

ASSISTANT: My pleasure, have a nice day.