You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you for the day?

USER: I am Kathleen Allen. I would like to buy some arts at Bluementhal Performing Arts Centre in Charlotte, NC - CLT. Will you help me to book a connecting flight?

ASSISTANT: Sure, we are glad to help you.

USER: Thanks.

ASSISTANT: Can you please share your journey dates?

USER: My journey dates are 07/26 and 07/28.

ASSISTANT: May I know your boarding point please?

USER: Los Angeles, CA - LAX is my boarding point.

ASSISTANT: Thank you for sharing your details, please wait for few minutes.

USER: Sure.

ASSISTANT: Thank you for waiting. We found a flight that matches your details, flight number 1012 and the fare of 200. Shall I proceed?

USER: Ok, please proceed.

ASSISTANT: Your ticket has been reserved with Delta airlines.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us. Have a safe journey.