You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I just want to change my existing reservation. Can you please help me to change it?

ASSISTANT: Sure, Let me know your name to check your reservation?

USER: Sure, Charles Edwards is my name.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.

USER: Ok, that's not a problem. Thanks for your information.

ASSISTANT: Thank you for choosing us.