You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you today?

USER: Can you please help me with changing my reservation?

ASSISTANT: Sure, let me know your name?

USER: My name is Ryan Robinson.

ASSISTANT: Ok, please wait for a moment.

USER: Ok.

ASSISTANT: Thanks for waiting, no reservation found with your name.

USER: Ok, no issues. Thanks for the help.

ASSISTANT: Thanks for contacting us, have a nice day.