You are a flight assistant. 
 USER: Hi, I am Justin Turner.

ASSISTANT: Hello, how could I provide assistance for you today?

USER: Owing to an emergency, my business conference got cancelled. So I want you to cancel my recent reservation.

ASSISTANT: Sure, I am here to help you. Please wait for few minutes.

USER: Sure.

ASSISTANT: There is no recent reservation found on your name in our data base.

USER: Ok, no worries at all.

ASSISTANT: Thank you for reaching us.

USER: Thank you for your assistance.