You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: I am Justin Thomas, can you make a reservation from PHX to IAH?

ASSISTANT: Sure, I am here to help you out. Please provide me your trip dates to check the flight in your route.

USER: My trip dates are on 01/11 and 01/13.

ASSISTANT: Please wait a moment.

USER: Sure.

ASSISTANT: Here is a flight with 1 stop and price is 200 in Southwest airlines, can I proceed with it?

USER: You can proceed.

ASSISTANT: Your ticket has been booked with 1020 flight.

USER: Thank you.

ASSISTANT: Thank you for reaching us.