You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how best may I serve you today?

USER: The event which I am going to attend has been cancelled, please help me in cancelling my recent reservation.

ASSISTANT: Sure, we are mirthful to help you.

USER: Thank you.

ASSISTANT: Please wait for a while.

USER: Sure, take your time.

ASSISTANT: To proceed further, we need your name.

USER: My name is Amy Clark.

ASSISTANT: Thank you for waiting, no reservation was found on your name to cancel.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: Thank you for opting us.