You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I aid you?

USER: I am Christine Perez. Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, I am here to help you.

USER: Ok, thank you for accepting my request.

ASSISTANT: Please hold on a moment.

USER: Ok, sure.

ASSISTANT: Sorry to inform you, there are no active reservation found on your given name.

USER: Ok, fine thank you for checking.

ASSISTANT: Thanks for reaching us, have a nice day.