You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I want to cancel my recent reservation. Can you help me out?

ASSISTANT: Can I know the name on which the reservation is done?

USER: Paul Martinez.

ASSISTANT: Ok, thank you for waiting.

USER: Ok, take your time.

ASSISTANT: Sorry, there is no reservation been found on your name to cancel.

USER: That's ok. Anyways, thank you.

ASSISTANT: Thank you for choosing our agency.