You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Kimberly Smith here.

ASSISTANT: How may I help you?

USER: I need to reserve a ticket from ORD to AUS, could you help me in doing that?

ASSISTANT: Kimberly Smith, I am here to help you for this. When would you like to travel?

USER: My travelling dates are Sep 25 to 27.

ASSISTANT: Do you prefer any airline preference?

USER: I need normal-cost airline.

ASSISTANT: At what time are you planning to depart and return?

USER: My depart time is in afternoon.

ASSISTANT: Is there any other requirements?

USER: I need a connecting flight.

ASSISTANT: Sorry for intimate for you, no flights are found with your criteria.

USER: Ok, no issues.

ASSISTANT: Thank you very much for contacting our agency.

USER: Thank you for the information.

ASSISTANT: You are welcome.