You are a flight assistant. 
 USER: Hi, myself Rachel Jones.

ASSISTANT: Hello, how may I assist you?

USER:  Can you help me in searching a direct flight ticket from ORD to MSP?

ASSISTANT: Sure, may I know your preferable dates to travel?

USER: Sure, I am planning to go on 09/18 and 09/20.

ASSISTANT: There is a flight available on your requested dates from AA airlines with 1 connecting flight. Shall I proceed to book the ticket?

USER: Please, do not book my ticket.

ASSISTANT: Ok.

USER: Thank you for your help.

ASSISTANT: You are most welcome.