You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you out?

USER: I am Kimberly Hill, I need a flight ticket booking in the month of July. Can you please help me to book a flight ticket to MCO from JFK?

ASSISTANT: Sure, I will help you in booking the ticket. May I know your travelling dates please?

USER: Thank you, my travelling dates are 07/18 and 07/20.

ASSISTANT: Sorry, there are no flights found in our database.

USER: Not a problem, anyway thank you for the help.

ASSISTANT: Thank you for reaching us.