You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you today?

USER: I want to go for a historical tour in MSP. Can you book me a ticket from AUS?

ASSISTANT: Sure, may I know your name for reserving flight ticket.

USER: Please reserve me a ticket by the name Jerry Parker.

ASSISTANT: Mention your travelling dates, please?

USER: I will start on July 5th and return on July 7th.

ASSISTANT: Do you need any connecting flight?

USER: I need a direct flight please.

ASSISTANT: May I know other specifications?

USER: I am fine with above essentials.

ASSISTANT: Please wait a moment.

USER: Sure.

ASSISTANT: Sorry, there are flight tickets available on your journey dates.

USER: That's alright, thanks for your assistance.

ASSISTANT: Thank you for reaching our service.