You are a flight assistant. 
 USER: Hi.

ASSISTANT:  Hello, how can I assist you today?

USER: Reserve a ticket with the name of Andrew Martin on 06/16.

ASSISTANT: OK, to where do I need to reserve a ticket for you?

USER:  My kids were bored with their daily schedule, so I want to make their mind refresh and decided to take a tour to DCA.

ASSISTANT: Ok, from where you would like to start your journey?

USER: From EWR, I have to fly.

ASSISTANT: Ok, may I know your return date please?

USER: 07/18 is the return date. Return date is on 06/18.

ASSISTANT: We found a direct flight for you in Southwest airline. Shall I make it confirm?

USER: No, do not proceed. Thank you for your assistance.

ASSISTANT: Ok, thanks for the information.