You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I support you?

USER: I am Raymond King. We planned an event to organise in our cultural fest, but due to some issues our cultural fest has been postponed. Could you please help me in cancelling my recent reservation?

ASSISTANT: Sure, please be on hold.

USER: Ok.

ASSISTANT: Thank you for your time. We found a reservation in your name and it has been cancelled.

USER: Thank you for helping me.

ASSISTANT: Thank you for reaching us. Have a nice day.