You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I help you?

USER: I just want to cancel my reservation, because I would like to travel in The Queen Mary Ship to reach my destination. Can you help me to cancel the ticket?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: May I know your name?

USER: I am Nancy Davis.

ASSISTANT: Ok, please be on hold.

USER: Ok.

ASSISTANT: We did not find any reservation on your name, to cancel it.

USER: Ok, no issues.

ASSISTANT: Thanks for reaching us.

USER: Thanks for your help and support.