You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Eric King here.

ASSISTANT: How can I assist you?

USER: Please help me out in changing my recent reservation.

ASSISTANT: Please can I know your name to proceed?

USER: Above mentioned.

ASSISTANT: Ok, please wait a moment.

USER: Ok.

ASSISTANT: Sorry, there is no reservation been found on your name.

USER: That's ok, thank you.

ASSISTANT: Ok, thank you for connecting.