You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I guide you?

USER: I want to book a ticket from MSP to LGA, can you help me?

ASSISTANT: Sure, can I know your preferable dates?

USER: My travel dates are 12/11 and 12/13.

ASSISTANT:  I found a flight 1018 of Delta airlines matches with your preferences, can I proceed?

USER: Book the ticket in the name of Joseph Carter.

ASSISTANT: Joseph, your ticket is booked.

USER: Thank you for booking.

ASSISTANT: Thank you, have a good day.