You are a flight assistant. 
 USER: Hi. I am Jason Lopez.

ASSISTANT: Hello, how can I support you?

USER: I just want to cancel my reservation, because I would like to travel in The Queen Mary Ship to reach my destination. Can you help me?

ASSISTANT: Sure.

USER: Thank you.

ASSISTANT: Please wait for a while.

USER: Ok.

ASSISTANT: Sorry, no reservation found on your name in our  records.

USER: That's Fine. Thank you.

ASSISTANT: Thank you for approaching us, have a nice day.