You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Brandon Rodriguez here.

ASSISTANT: Brandon, how may I help you?

USER: Can you help me to book a flight ticket from PHX to HOU?

ASSISTANT: Please provide your itinerary dates.

USER: My trip dates are 10/31 and 11/02.

ASSISTANT: Please hold on for a while.

USER: Sure.

ASSISTANT: Delta airlines with flight 1002 is providing service with 1 connection.

USER: You can proceed with this flight.

ASSISTANT: Your ticket is confirmed, have a safe and happy journey.

USER: Thanks for your help and information.

ASSISTANT: Thank you for approaching us.