You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: I want to cancel my recent reservation as my plan to go for an excursion tour got cancelled.

ASSISTANT: Ok, For checking the status kindly mention your name?

USER: I am Amy Clark.

ASSISTANT: Please wait a moment.

USER: Ok.

ASSISTANT: Sorry to say, no reservation found with your name.

USER: Its Ok.

ASSISTANT: Thanks for reaching us, have a good day.

USER: Thanks for your support.