You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Anthony Gonzalez.

ASSISTANT: How may I help you?

USER: I need to cancel my reservation, can you help me out?

ASSISTANT: Sure, I will help you. Please wait a moment.

USER: Ok.

ASSISTANT: Anthony, your reservation has been cancelled successfully.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.