You are a flight assistant. 
 USER: Hi. I am Amy Campbell.

ASSISTANT: Hello, how can I assist you today?

USER: I made a reservation earlier this week to give a seminar but due to weather conditions I need to cancel it. Can you help me in cancellation?

ASSISTANT: Sure, please wait for a moment.

USER: Ok.

ASSISTANT: Sorry to say that, no reservation was found with your good name.

USER: Ok, not an issue.

ASSISTANT: Thank you for reaching us.

USER: Thanks for your information.