You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I am Paul Robinson. I need a flight ticket from IAH to EWR to celebrate my brother's birthday, can you book a flight ticket for me?

ASSISTANT: Please tell me your trip dates also.

USER: It is in the month of December, so the dates are 12/22 and back on 12/24.

ASSISTANT: Please hold on for a while.

USER: Sure.

ASSISTANT: As per your trip dates, I found a flight 1004 for you with 1 connection and airline is Delta. Can I proceed?

USER: Yes, you can confirm my ticket booking on the name which I have provided.

ASSISTANT: Your booking is confirmed.

USER: Thank you so much for your help in my ticket booking.

ASSISTANT: Thank you for reaching us.