You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, How can I assist you?

USER: This is George Wright. I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you help me in that?

ASSISTANT: Sure, Please wait a second.

USER: Ok.

ASSISTANT: Sorry, No reservation found on your name.

USER: Ok, it is not an issue. Thanks for your service.

ASSISTANT: Thank you for opting us.