You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I am Stephen Baker. I am planning to attend music concert at CLT, can you please help me with booking a flight ticket from MSP?

ASSISTANT: Sure, I am glad to help you. Can you please share your travelling dates?

USER: Sure, I would like to take off on 11/19 and return on 11/21.

ASSISTANT: Ok, wait for a moment.

USER: Ok, but please make sure that the connection limit is 1.

ASSISTANT: Sorry, there are no flights found on your preferable dates.

USER: Ok, no issues. Thank you for the information.

ASSISTANT: Thank you for consulting us.

USER: You are welcome.