You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I render you today?

USER: As the food festival which I want to attend got postponed, I want you to cancel my reservation.

ASSISTANT: Ok.

USER: Can you please help me?

ASSISTANT: Sure. May I have your name please?

USER: I am Ronald Hernandez.

ASSISTANT: Thanks for your time, but your name is not found in the reservation list.

USER: It's ok, thank you for your kind information.

ASSISTANT: Thank you.