You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: Carol Hernandez here. I want to book a ticket from EWR - HOU. Can you help me for this one?

ASSISTANT: Sure, may I know your planned travel dates?

USER: My travelling dates are 02/12 and 02/14.

ASSISTANT: Do you need a halt in between your journey?

USER: No, I want direct flight only.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: Sorry to say that, no flights were found with your given details.

USER:  Oh! That's ok, thank you for giving the information.

ASSISTANT: Thank you for reaching us.