You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: I am Anna Martin here, I want to reserve my ticket from EWR to OAK, can you please help me?

ASSISTANT: Sure, may I know your journey dates please?

USER: Sure, my preferable dates of journey is from 04/19 to 04/21.

ASSISTANT: Wait for a while please.

USER: Sure, I will wait.

ASSISTANT: Delta airlines is available in your route with the ticket fare of 200,shall I proceed with the booking?

USER: Ok, please go ahead with this booking.

ASSISTANT: Your ticket is booked with the flight-1010.

USER: Thank you for your help in booking my ticket.

ASSISTANT: Thank you for reaching us.