You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Kimberly Johnson. Can you please help me in booking the flight ticket from DCA to IAD?

ASSISTANT: Kimberly Johnson, I am glad you have contacted us. I will help you. Please help me with your planned journey dates.

USER: My travel dates are 06/09 and 06/11.

ASSISTANT: Kimberly Johnson, do you need a direct or connecting flight?

USER: I need connecting flight.

ASSISTANT: I am sorry to inform you that there are no active flight available for your journey.

USER: Not an issue, thank you for the information.

ASSISTANT: Thank you for reaching us. Have a great day.