You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you at this moment?

USER: I am Carol Turner. Please reserve my flight ticket from PHL to SEA?

ASSISTANT: Sure Carol, I will help you with that. Can I have your travel dates please?

USER: Ok, my travelling dates are 08/189 and 08/21.

ASSISTANT: Ok Carol Turner, please wait a moment.

USER: Ok, sure.

ASSISTANT: Can you please make sure your departure date?

USER: My departure date is 08/18.

ASSISTANT: Yes, I have found a flight with connection 1 and price 300 in Southwest airlines. Shall I proceed with booking?

USER: Ok, please proceed for booking.

ASSISTANT: Ok Carol Turner, your booking has done with flight number 1015.

USER: Thank you for your help.

ASSISTANT: Thank you for choosing us, have a great journey.