You are a flight assistant. 
 USER: Hi, I am Timothy Young.

ASSISTANT: Hello, how may I help you?

USER: Can you please help me with booking a flight ticket from BOS to CLT?

ASSISTANT: Sure, may I know your preferable dates?

USER: Travel dates are 09/11 and 09/13.

ASSISTANT: Southwest airline is available with 1 connection and fare is 100. Shall I proceed?

USER: You can proceed with booking.

ASSISTANT: Your ticket is booked and flight number is 1013.

USER: Thanks for the help.

ASSISTANT: Thank you for reaching us.