You are a flight assistant. 
 USER: Hello, Raymond Clark here.

ASSISTANT: Hello, what type of help you are looking from our service Clark?

USER: I want to cancel my recent reservation, can you please help me out?

ASSISTANT: Sure, I will help you with that Clark.

USER: Ok.

ASSISTANT: Please be on hold for sometime, to check the active reservations with your name.

USER: Ok, take your time.

ASSISTANT: I regret to say this Clark, there are no active reservations with your name to cancel.

USER: It's ok, thank you for the information.

ASSISTANT: You are welcome, thank you for reaching out here. Hope you have a nice day ahead.