You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. What can I do for you?

USER: I am Emma Turner, can you help me to book a direct flight from OAK?

ASSISTANT: As an agent, I will help you. Can you please tell me your destination airport code?

USER: My preferred destination airport code is AUS.

ASSISTANT: Ok, may I know your travel dates?

USER: My travelling dates are 08/01 and 08/03.

ASSISTANT: Ok, please wait for a moment. I will check for the available flights and get back to you.

USER: Ok.

ASSISTANT: There is a flight available with Hawaiian airlines and the ticket fare is 100 only. Shall I book the ticket for you?

USER: Proceed with booking.

ASSISTANT: Emma, your ticket is booked with the flight-1008.

USER: Thank you.

ASSISTANT: You are welcome and thank you for choosing us.