You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello. How may I assist you today?

USER: Please book a ticket from Phoenix, AZ-PHX to Oakland, CA-OAK.

ASSISTANT: Sure, I'll definitely help you with that. May I know your planned travel dates please?

USER: Departure is by 10/09 and 10/11 is return date.

ASSISTANT: Can I have your good name please?

USER: I am Rachel Thompson.

ASSISTANT: UA airlines is having a flight on that route with travel charge of 100, shall I proceed for booking?

USER: Please book a flight.

ASSISTANT: I have successfully booked your ticket with flight-1000, have a safe journey.

USER: Is it a connecting flight.

ASSISTANT: Yes, it is a connected flight.

USER: Thanks.

ASSISTANT: Thank you for choosing us.