You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you?

USER: I need to book a flight ticket from DTW to EWR, Can you please help me for booking?

ASSISTANT:  May I know your name for the documentation process?

USER: Donna Turner here.

ASSISTANT: May I know your trip dates?

USER: I would like to travel on 07/19 to return on 07/21.

ASSISTANT:  May I know your preferable journey timings?

USER: I would be return on afternoon.

ASSISTANT: Is there any other specifications regarding your journey?

USER: Yes, I need a connecting flight.

ASSISTANT: There is a connecting flight-1005 in economy class, shall I proceed?

USER: Ok, proceed for booking.

ASSISTANT: Ok, booking is done on UA airlines.

USER: Thanks for your information.

ASSISTANT: Thanks for contacting us.