You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I serve you?

USER: I want to cancel my reservation.

ASSISTANT: Sure, can you help me with your name?

USER: Anthony Mitchell is my name.

ASSISTANT: Thank you for your details. Your reservation is found.

USER: Please, cancel it.

ASSISTANT: Reservation is cancelled based on your request. Thank you for reaching us.

USER: Thank you for your valuable time and support.