You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I aid you?

USER: I need to book a ticket from LAX to PHL. Could you book a ticket?

ASSISTANT: Sure, when would you like to travel?

USER: Departure is Aug,2 and return date is Aug, 4.

ASSISTANT: Do you have any airline preference?

USER: I prefer normal-cost airlines.

ASSISTANT: Let me know your specifications?

USER: I need connecting flight.

ASSISTANT: May I know your name please?

USER: My name is Jennifer Harris.

ASSISTANT: We found a connecting flight with United having an economy class seat with flight number 1014. Shall I reserve?

USER: Proceed for booking.

ASSISTANT: Your flight ticket has been booked.

USER: Thank you.

ASSISTANT: Thank you for opting us.