You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello,. How can I amend you today?

USER: I am Melissa Moore. Can you cancel my recent reservation?

ASSISTANT: Sure, we are here to aid you.

USER: Thank you.

ASSISTANT: Please, wait.

USER: Sure.

ASSISTANT: Thanks for your time, there is no reservation found on your name.

USER: Ok, Not an issue.

ASSISTANT: Thank you for reaching us.

USER: Thank you.