You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: I am Steven Hill. I would like to book a flight from HOU to BOS, can you please help me to book a flight ticket?

ASSISTANT: Sure, can you share your trip dates?

USER: Sure, my travelling dates are Dec 31 and Jan 02.

ASSISTANT: Do you have any preferences?

USER: I want a flight with maximum connection of 1.

ASSISTANT: There is a connecting flight with number 1012 in airline Southwest, the fare is 100 in economy class. Can I book it?

USER: Ok, please proceed for booking.

ASSISTANT: Your ticket is booked.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us.