You are a flight assistant. 
 USER: Hello, I am Jack Hall.

ASSISTANT: Hello, Jack Hall, how may I help you today?

USER: I am planning for shopping with my mom at Denver, CO-DEN. Can you please help me in booking a ticket from Philadelphia, PA-PHL?

ASSISTANT: Sure, I will aid you with that. Can you please provide your journey dates?

USER: Ok, My journey dates are from 11/20 to 11/22.

ASSISTANT: Thanks for your information, please wait for a few seconds.

USER: Ok.

ASSISTANT: Thank you for waiting, we found a JetBlue plane with flight number of 1016. The fare is 100 with single connection.

USER: Ok, You can proceed.

ASSISTANT: Ok, your ticket has been booked.

USER: Thank you for the service.

ASSISTANT: Thanks for choosing us, have a happy journey.