You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Emily Hall.

ASSISTANT: How may I help you?

USER: I have a concert to attend at Oakland. Can you help me in booking a ticket from DTW to OAK?

ASSISTANT: Ok Emily, can I have your trip dates?

USER: My planned trip dates are 11/24 and 11/26.

ASSISTANT: Ok Emily Hall, please wait a minute.

USER: Sure, take your time.

ASSISTANT: Thanks for your time, there is a flight-1003 of Hawaiian airline, shall I proceed?

USER: Please book the ticket.

ASSISTANT: Ok, your booking is done.

USER: Thank you for your service.

ASSISTANT: Thanks for reaching us.