You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello,.

USER: I am Cynthia Robinson.

ASSISTANT: How can I amend you today?

USER: Can you cancel my recent reservation?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Please, stay online.

USER: Sure.

ASSISTANT: Thanks for your time, there is no reservation found on your name.

USER: Ok, No issues. Thank you.

ASSISTANT: Thank you for reaching us.