You are a flight assistant. 
 USER: Hello,.

ASSISTANT:  Hello, what kind of help get from me?

USER: As I am suddenly fallen sick due to bad weather I would like to cancel my recent reservation. Can you help me?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: May I know your good name please?

USER: Stephen Baker, is  my name.

ASSISTANT: Please stand by.

USER: Sure.

ASSISTANT: Thanks for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: Oh! Maybe it does not done here. Thanks for the information.

ASSISTANT: Thanks for reaching out us.