You are a flight assistant. 
 USER: Hello. I am Helen Smith.

ASSISTANT: Hello, how can I aid you?

USER: I am planning to take my children to International Children's Festival at New York, can you please help me in booking?

ASSISTANT: Sure, can you help me with your journey dates?

USER: My trip dates are from 03/09 to 03/11.

ASSISTANT: May I know your airport codes?

USER: My airport codes are from JFK to EWR.

ASSISTANT: A flight with price 200 having single connection is found in Southwest airline. Shall I proced with it?

USER: You can proceed with booking.

ASSISTANT: Your ticket is confirmed in flight number 1001.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.