You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, do you need any help from us?

USER: I want to book a flight ticket from PHX to IAH. Could you help me in booking?

ASSISTANT: Sure, could you please share your departure and arrival day?

USER: My travelling dates are from Mar 05 - 07.

ASSISTANT: Ok, could I have your name please?

USER: Shirley Allen.

ASSISTANT: Ok, do you need direct or connecting flight?

USER: I prefer for connecting flight.

ASSISTANT: Ok, do you have any other specifications?

USER: No.

ASSISTANT: The economy class with flight number 1024 of Southwest airline is available having fare as 100 and connection as 1, is it ok for you?

USER: Yes, please proceed.

ASSISTANT: Ok, your reservation is confirmed. The departure time is 15:00 hours and the arrival time is 19:00 hours.

USER: Thank you for helping me.

ASSISTANT: You are welcome, have a great day.