You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you today?

USER: As my father's retirement date was postponed, due to this I want to cancel my reservation. Will you help me in this with the name of Janet Turner?

ASSISTANT: Sure. Wait for some time.

USER: Sure.

ASSISTANT: There was no reservations found on your name.

USER: Ok, no problem.

ASSISTANT: Thanks for choosing us.

USER: Thank you for your information.