You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: Can you help me cancel my reservation as my meeting got cancelled?

ASSISTANT: Sure, I will help you out. Please provide me your name to check the previous reservation on your name.

USER: Ashley Roberts is my name.

ASSISTANT: Please allow me a moment.

USER: Sure.

ASSISTANT: Sorry Ashley, no reservation found on your name.

USER: Ok, thank you for the response.

ASSISTANT: Thank you for reaching us.