You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I guide you today?

USER: I want to cancel my recent reservation, can you please help me?

ASSISTANT: Sure, I will help you with that. May I know your name please?

USER: Sure, Sandra Young here.

ASSISTANT: Please wait for a minute.

USER: Sure.

ASSISTANT: I cancelled your reservation successfully under your name.

USER: Thank you for cancelling my reservation.

ASSISTANT: Thank you for reaching us.