You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I am Shirley White, I need a flight ticket reservation to BOS from OAK in the month of July. Can you please help me with my flight ticket reservation?

ASSISTANT: Sure, can you please mention your journey dates?

USER: Sure, my journey dates are 07/29 and 07/31.

ASSISTANT: Please be hold on for a moment.

USER: Sure.

ASSISTANT: Thank you for waiting, I am unable to find a flight for you to book the ticket to reach your location.

USER: It's ok, anyways thank you for the information.

ASSISTANT: You are most welcome.