You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you today?

USER:  I am Virginia Turner. I want to book a ticket to NC-CLT to meet my grandfather.

ASSISTANT: Sure, can you please provide your source point?

USER:  I will depart from PA-PHL.

ASSISTANT: Kindly specify your assign dates of travelling?

USER: My travel dates are 08/16 and 08/18.

ASSISTANT: May I know your connection limit?

USER: I need a connecting flight.

ASSISTANT: Thanks for your time, sorry, no flight found on that route.

USER: Thank you for your service.

ASSISTANT: Thank you for approaching us.