You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how could I serve you today?

USER: I want to cancel my recent reseravtion. I am Barbara Jones.

ASSISTANT: Sure, please wait for some time.

USER: Ok.

ASSISTANT: Thank you for waiting. There is no recent reservation found on your name.

USER: No issues. Thank you.

ASSISTANT: Thank you for approaching us, have a great day ahead.