You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Can you please help me with cancellation of my previous reservation now?

ASSISTANT: Sure, I am here to help you for this. May I know your name please?

USER: I have booked my ticket with the name of Cynthia King.

ASSISTANT: Please wait for a while.

USER: I will be waiting for your response.

ASSISTANT: Sorry for inconvenience, no reservation is found under your name.

USER: Oh! That's very disappointing to know. Thank you for checking anyways.

ASSISTANT: Thank you very much for reaching us.

USER: You are most welcome.