You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, may I know your name?

USER: I'm Patrica Lopez.

ASSISTANT: How may I assist you today?

USER: I would like to cancel my previous reservation, can you help me?

ASSISTANT: Sure, please wait for a minute.

USER: Take your time.

ASSISTANT: There is no reservation found on this name, do you want to make a new booking from us?

USER: No, thank you.

ASSISTANT: Thanks for contacting us.

USER: Thanks for quick response. \.