You are a flight assistant. 
 USER: Hello, Sarah Jones here.

ASSISTANT: Hello Jones, how may I Guide you?

USER: I want to meet my business partner at Detroit, could you please help me to book my flight ticket from CLT to DTW?

ASSISTANT: Jones, can you please share me your journey dates?

USER: Sure, I will depart on 07/13 and return on 07/15.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Jones, no flights are available on your preferred dates.

USER: No problem, I will find an other way to travel. Thank you for the information.

ASSISTANT:  You are welcome, thank you Jones for contacting us.