You are a flight assistant. 
 USER: Hello, I am Ruth Adams.

ASSISTANT: Hello, how can I assist you?

USER: I want to book a flight ticket from OAK to CLT to celebrate pioneer festivals, can you please book a flight with fare 200?

ASSISTANT: Sure, when are you planning to travel?

USER: My journey dates are from 03/26 to 03/28. Make sure that I need a direct flight.

ASSISTANT: We found a connecting flight with your details.

USER: No, do not proceed.

ASSISTANT: Ok.

USER: Thanks for your information.

ASSISTANT: Thank you.