You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: Can you please help me with changing my recent reservation?

ASSISTANT: Sure, let me know your name to proceed further?

USER: My name is Laura Adams.

ASSISTANT: Sorry, no reservation found on your name to change.

USER: Ok, no issues. Thanks for the help.

ASSISTANT: Thank you for contacting us.