You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Emily Jones.

ASSISTANT: How can I aid you?

USER: I am planning to book a ticket from PHL to DTW to meet my uncle, can you help me in booking?

ASSISTANT: Sure, may I know your trip dates?

USER: I am departing on 07/19 and return on 07/21.

ASSISTANT: There is a connecting flight with number 1004 in airline Southwest.

USER: Please proceed for booking.

ASSISTANT: Your ticket is reserved.

USER: Thank you.

ASSISTANT: Thank you for reaching us.