You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I need to cancel my previous flight ticket booking due to storm effect in that location, can you please help me in that one?

ASSISTANT: Sure, I will help you. Please help me with your  registered name.

USER: Thank you so much and I am Anthony Perez.

ASSISTANT: I see that there is no active flight ticket booked on your name.

USER: Ok, I think it is not booked properly while I was booking. Thank you for your search.

ASSISTANT: Thank you for reaching us. Have a great day.

USER: Welcome.