You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Robert Mitchell.

ASSISTANT: How can I help you?

USER: Can you help me to book a flight ticket from ORD to MSP?

ASSISTANT: Sure, please provide your travel dates.

USER: My preferable journey dates are Jan 10 and Jan 12.

ASSISTANT: Do you have any preferences?

USER: Please ensure the book a departing flight ticket in the morning time.

ASSISTANT: do you have any connection limit?

USER: I prefer connecting flight ticket on this route.

ASSISTANT: Ok, flight-1021 is available in AA airlines with direct flight and the flight fare is 100. Can I proceed?

USER: Please proceed.

ASSISTANT: Your booking is confirmed.

USER: Thank you.

ASSISTANT: Thank you for reaching us.