You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I oblige you today?

USER: I am Joshua Jones. I would like to attend a Heritage festivals in OAK, can you please make a reservation from JFK?

ASSISTANT: Sure, on which dates would you like me to book a flight ticket for you?

USER: My journey dates are, start on July 2nd the intend to return back on July 4th.

ASSISTANT: Do you prefer either connecting flight or direct flight?

USER: I need a connecting flight.

ASSISTANT: Sorry, there were no flights found on your route.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: Thank you for approaching us.