You are a flight assistant. 
 USER: Hello. I am Catherine Brown.

ASSISTANT: Hello. How can I assist you today?

USER: I would like to cancel my reservation which is under my name. Can you please help me with that?

ASSISTANT: Sure, I will help you with that. Please give me a moment.

USER: Sure, take your time.

ASSISTANT: Thanks for waiting, there is no reservation found under your name.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Welcome, have a great day.