You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: I'm James young.Can you please help me to book my ticket from OAK to MSP, I have to go for Offical meeting with my HR.

ASSISTANT: Ok, may I know your travel dates?

USER: My travelling dates are 07/18 and 08/20.

ASSISTANT: Young, I found Frontier airline with 1 connection as per details. Can I proceed for booking?

USER: Ok, you can proceed.

ASSISTANT: Your ticket is confirmed with flight number 1004.

USER: Ok, thank you for your services.

ASSISTANT: It's my pleasure James young. Have a good day.