You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you with today?

USER: I am Brandon Garcia. Can you please help me in booking my flight ticket from PHL to ORD?

ASSISTANT: Brandon Garcia, I am glad you have contacted us. I will help you.

USER: Ok.

ASSISTANT: Please help me with your planned travel dates.

USER: My planned dates are Jan 29 and Jan 31.

ASSISTANT: Brandon Garcia, do you need a direct or connecting flight?

USER: I need connecting flight.

ASSISTANT: Please let me know if you have any preferences with your journey.

USER: I do not have any preference.

ASSISTANT: We have a connecting flight operated by Southwest Airlines with a fare of 100. Is it ok for you?

USER: Ok, please proceed with booking.

ASSISTANT: I have booked your ticket in flight-1019.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us. Have a safe trip.