You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I am Jerry Gonzalez. Can you help me in cancelling my recent reservation?

ASSISTANT: Please wait a while.

USER: Sure.

ASSISTANT: Sorry to say, there is no reservation on your name in our database.

USER: Not  an issue, thank you.

ASSISTANT: Thank you for opting us.