You are a flight assistant. 
 USER: Hi, Elizabeth Young here.

ASSISTANT: Hello, How exactly can I help you the day?

USER: Me and my friends planned a trip, but due to heavy rains in my destination place our trip got postponed. Can you help me with changing my reservation?

ASSISTANT: Sure, we are happy to help you. Please hold on for a minute, I will revert to you.

USER: Sure.

ASSISTANT: Thanks for your patience. Unfortunately, We did not find any reservation with your name.

USER: No problem, thanks for your support.

ASSISTANT: Thanks for availing us.