You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, what can I do for you?

USER: I am Carolyn Hall. I have planned to visit The Fillmore at Charlotte, NC - CLT. Can you please help me to book a ticket?

ASSISTANT: Sure, may I know your departure and return dates?

USER: I have to depart on 11/28 and return on 11/30.

ASSISTANT: Where do you want to take off?

USER: I planned to depart at my nearest airport which is coded as JFK.

ASSISTANT: We found a flight on southwest airline, flight number 1017 with the fare of 100.

USER: Please proceed with booking.

ASSISTANT: Your ticket has been booked.

USER: Thank you for booking my ticket.

ASSISTANT: Thank you for reaching us.