You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: My name is Jonathan Hernandez. I am looking for a connecting flight from PHL to IAD, can you help me?

ASSISTANT: May I know your travelling dates?

USER: Ok, my travelling dates are 06/16 and 06/18.

ASSISTANT: Please wait for a moment.

USER: Ok, take your time.

ASSISTANT: There is a connecting flight 1017 from Southwest airlines, shall I proceed?

USER: That's perfect, please book my ticket.

ASSISTANT: Ok, your booking is done.

USER: Thank you so much for your help.

ASSISTANT: You are welcome.