You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello,. How can I aid you today?

USER: My name is James Adams and I want to book a flight ticket to MSP. Can you please help?

ASSISTANT: Sure, when did you planned to travel?

USER: I will depart on 12/18 and return on 12/20.

ASSISTANT: Ok, where you want to board from?

USER: My origin airport is Chicago, IL - ORD.

ASSISTANT: Do you need any other requirements to be met?

USER: I want a connection during my journey.

ASSISTANT: Thanks for your details, we found a connecting flight from Southwest airline of fare 200 and flight number 1005. Shall I proceed?

USER: It looks perfect please go ahead and book this flight.

ASSISTANT: Sure, your flight ticket has been confirmed.

USER: Thank you. I appreciate your help.

ASSISTANT: Thanks for opting us.