You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: Can you please help me in booking the flight ticket from LAX to MSP?

ASSISTANT: Sure, I will help you. May I know your trip dates please?

USER: My travel dates are Aug 25 and Aug 27.

ASSISTANT: May I know your name please?

USER: Michael Lopez.

ASSISTANT: Do you have any connection preference?

USER: I need a single connection flight.

ASSISTANT: Do you have any other specifications?

USER: No.

ASSISTANT: I found an economy class in Southwest airlines with fare 100 and it has single connection. Can I book your ticket?

USER: Please proceed.

ASSISTANT: Ok, your booking is confirmed with flight number 1021.

USER: Thank you for the help.

ASSISTANT: Thank you for reaching us.