You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I guide you?

USER: Carolyn Hernandez here. Can you book me a ticket from EWR to JFK?

ASSISTANT: Sure, can I know your preferable dates?

USER: Sure, here are my travel dates 06/19 and 06/21.

ASSISTANT: I found a flight 1015 of AA airlines matches with your preferences, can I proceed?

USER: Please go ahead.

ASSISTANT: Your ticket is booked.

USER: Thank you for the assistance.

ASSISTANT: Thank you, have a good day.