You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: Myself Timothy Wilson.

ASSISTANT: Nice to meet you Wilson.

USER: For some personal reason I want to cancel my reservation, can you please help me?

ASSISTANT: Sure, hold on for a moment please. Sorry to say this Timothy, we could not find a flight under your name.

USER: Thank you for the information.

ASSISTANT: Thank you for choosing us. Have a good day.