You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how best can I assist you today?

USER: I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. Can you please help me out in changing my reservation?

ASSISTANT: Sure, we can help you with that.

USER: Thank you.

ASSISTANT: Please share your good name?

USER: Myself Samantha Taylor.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Thank you for waiting, there is no active reservation found with the given name.

USER: It's ok, thank you.

ASSISTANT: Thank you for opting us.