You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I be your helping hand?

USER: On New Year's Day, I have to attend a party with my Nephew.

ASSISTANT: Ok.

USER: Will you help me in ticket booking to Phoenix with 1 connection?

ASSISTANT: Sure. Could you please provide your airport codes?

USER: I have to go to PHX. From MCO.

ASSISTANT: May I know your travelling dates?

USER: My traveling dates are from 01/01 to 0/03.

ASSISTANT: Please hold on for a moment, I will check the availability of flights and revert to you.

USER: Ok.

ASSISTANT: Thank you for being patience. Unfortunately there are no flights available that matches with your requirements.

USER: No problem.

ASSISTANT: May I know your good name please?

USER: Elizabeth Adams is my name.

ASSISTANT: Thank you for opting us.

USER: Thank you for your service.