You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, how may I assist you today?

USER: My name is Anna Garcia. Please book a ticket from New York, NY-JFK to Houston, TX-HOU.

ASSISTANT: Sure, May I know your travelling dates?

USER: Journey dates are 02/04 to 02/06. I need a direct flight.

ASSISTANT: Sure. Please wait a moment, I will check and notify you.

USER: Ok.

ASSISTANT: Thgank you for waiting, We are sorry to inform you that there is no direct flight available with your details.

USER: Thanks for the assistance.

ASSISTANT: Thank you for approaching us, Have a nice day.

USER: Thanks.