You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Brenda Parker here.

ASSISTANT: How can I assist you at this moment?

USER: I'm planning to visit my client office at New York, can you book a ticket from BOS to EWR?

ASSISTANT: Sure, I am here to help you. Can you please provide your journey dates?

USER: Sure, my planned departure and return travel dates are 10th and 12th of March.

ASSISTANT: Do you need any halt in this journey?

USER: Yes but direct flight is also ok for me.

ASSISTANT: Brenda Parker, there is no direct flight service available on this route on your provided dates.

USER: Fine, search for single connected flight then.

ASSISTANT: Delta airlines is providing connecting flight on this route, shall I book your ticket?

USER: Yes, please proceed for booking.

ASSISTANT: Brenda Parker, your ticket is booked in flight number 1001.

USER: Thank you so much for your help.

ASSISTANT: Thank you for opting us.