You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I guide you?

USER: I am Frank Roberts. I would like to book a flight ticket from LGA to LAX.

ASSISTANT: Sure, can I know your preferable dates?

USER: I am planning to start my journey on 04/11 and return back on 04/13.

ASSISTANT: I found a flight 1013 of Southwest airlines matches with your preferences, can I proceed?

USER: Yes, please go ahead for the booking process.

ASSISTANT: Your ticket is booked.

USER: Thank you for the help.

ASSISTANT: Thank you, have a good day.