You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you now?

USER: I want to cancel my recent reservation, can you please help me?

ASSISTANT: Sure, I am happy to help you with that. Can I have your good name please to check your reservation status?

USER: Myself Christine Thomas.

ASSISTANT: Ok, please wait  a moment.

USER: Sure.

ASSISTANT: Sorry Christine Thomas, no reservation has found under your name to cancel.

USER: No issue, any way thank you for checking.

ASSISTANT: Thank you for choosing us, have a good day.