You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I help you?

USER: I am Pamela Hall. Please cancel my recent reservation.

ASSISTANT: Sure, please stand by I will check the status and get back to you.

USER: Ok.

ASSISTANT: Thanks for your time, sorry to inform no reservation found with your name.

USER: Thanks for the help.

ASSISTANT: Thank you for availing us, have a nice day.