You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how could I render you?

USER: I am Kathleen Jones. I want to cancel my recent reservation as I met with a injury, help me in cancelling my reservation.

ASSISTANT: Please give me a moment, let me check and revert to you.

USER: Sure.

ASSISTANT: There is no reservation found with your provided name.

USER: Its ok, I think it is cancelled by my sister. Any way thank you for your effort.

ASSISTANT: Thank you for reaching us.