You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: My name is Nicole Hernandez.

ASSISTANT: Nice to meet you.

USER: I have a concert to attend at Orlando. Can you help me in booking a ticket from PHL to MCO?

ASSISTANT: Sure, will you mention your travelling dates please?

USER: My preferred journey dates are 11/12 and 11/14.

ASSISTANT: Please give me a moment.

USER: Sure.

ASSISTANT: Thanks for waiting, there is no flights found under your preferable details.

USER: Its ok, thank you for the information.

ASSISTANT: Welcome, have a great day.