You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: Can you please help me with cancelling my recent reservation?

ASSISTANT: Sure, I am here to help you. Can I know your name?

USER: My name is Ruth Thompson.

ASSISTANT: Thank you. Please let me check your reservation status.

USER: Ok.

ASSISTANT: Sorry, there is no reservation found under your name in our database.

USER: That's ok, thanks for checking.

ASSISTANT: You are welcome and have a nice day.