You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you?

USER: Justin Lewis here. I want to cancel my recent reservation. Can you help me in that?

ASSISTANT: Sure, please allow me a moment to check for the status.

USER: Ok.

ASSISTANT: Thank you for waiting. Here, there is no active reservation have been found under your name in our database to cancel it.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: Thank you for reaching us.