You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you today?

USER: I am Rachel Gonzalez. I want to meet my friend on his birthday, can you please help me to book my flight ticket from JFK to LAS?

ASSISTANT: Sure, I would be happy to help you. Could you please share your depart and arrival dates?

USER: Sure, I will depart on Jan 21st and I want to return back on Jan 23rd.

ASSISTANT: We found a connecting flight 1010 from Spirit airline with a fare 100. Shall I proceed?

USER: I need direct flight.

ASSISTANT: Sorry, there are no direct flights found to your destination.

USER: Ok, I will find an other way to reach my destination. Thank you for checking.

ASSISTANT: Thank you for approaching us.