You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I am Virginia Wilson, I want to cancel my reservation as my plan to visit my friend is cancelled. Can you help me in cancellation?

ASSISTANT: Sure, I am happy to help you. Please wait for a few minutes.

USER: Sure.

ASSISTANT: Thank you for waiting, There was no reservation found on your name to cancel it.

USER: Thank you for the information.

ASSISTANT: Thank you for reaching us.