You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I render you?

USER: Can you help me book a flight ticket from Phoenix, AZ - PHX to Atlanta, GA - ATL?

ASSISTANT: Sure, I am happy to help you. May I know your travel dates?

USER: I intend to travel on 02/09 and return on 02/11.

ASSISTANT: Do you have any other restrictions?

USER: I need a connecting flight.

ASSISTANT: May I know your good name please?

USER: George Nelson is my name.

ASSISTANT: Sorry for the inconvenience caused, currently no flights are running to that locations due to some technical issues.

USER: That's ok, thank you.

ASSISTANT: Thank you for opting us.