You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Charles Collins.

ASSISTANT: My job is to solve your concern regarding the flight reservation.

USER: Can you please help me to book a flight from MSP to BOS?

ASSISTANT: Please can you mention the travel dates that you planned?

USER: Sure, my itinerary dates are Feb 07 and Feb 09.

ASSISTANT: There is a flight ticket available with 1 connection limit and the airfare is 200.

USER: I need a direct flight.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: Sorry, there is no direct flight available. If ok I can book the connecting flight?

USER: That's ok, thank you for your information.

ASSISTANT: Thank you for choosing our agency.