You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Christopher Hernandez.

ASSISTANT: Christopher, how may I help you?

USER: I am looking for a flight from AUS to IAH, can you help you out please?

ASSISTANT: Sure, please provide your itinerary dates.

USER: My trip dates are 03/29 till 03/31.

ASSISTANT: Please hold on for a while.

USER: Sure.

ASSISTANT: Southwest airlines with flight 1005 is available.

USER: Please proceed with it.

ASSISTANT: Your ticket is reserved.

USER: Thank you for your help.

ASSISTANT: Thank you for approaching us.