You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Lisa Parker. I have to attend a Live Concert at Seattle, could you please help me with booking a flight ticket from AUS to SEA?

ASSISTANT: Sure, may I know your trip dates?

USER: I would like to take off on 07/31 and return on 08/02.

ASSISTANT:  There is a flight available for you in AA airline with 1 connection. Shall I proceed with the booking?

USER: Please confirm the booking.

ASSISTANT: Ok, your ticket is booked.

USER: I really appreciate your help, thank you for your service.

ASSISTANT: Most welcome.