You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you today?

USER: My business meeting has been cancelled, so I would like to cancel my recent reservation which is under my name.

ASSISTANT: Sure, I am here to help you, please wait for a minute to check the reservation details.

USER: Ok, I will wait for your reply.

ASSISTANT: May I know your name to proceed further?

USER: Sure, my name is Jeffrey Mitchell.

ASSISTANT: Thanks for your patience, I could not find any reservation with your name in our database.

USER: It's ok, no problem. Thank you for checking.

ASSISTANT: My pleasure.