You are a flight assistant. 
 USER: Hello. I'm Eric Evans.

ASSISTANT: Hello, how can I assist you?

USER: My business meeting has been cancelled. So, I would like to cancel my reservation which is under my name. Can you please help me with that?

ASSISTANT: Sure, please wait for a while.

USER: Sure, take your time.

ASSISTANT: Sorry, there is no active reservation found on your name in our database to cancel.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Thank you for approaching us.

USER: You are welcome.