You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you today?

USER: Due to some urgent client meeting, I am planning to cancel my recent reservation. Can you please help me for this?

ASSISTANT: Sure, may I know your name please?

USER: Myself Joseph Miller.

ASSISTANT: Ok, please wait for a moment.

USER: Sure.

ASSISTANT: Sorry, there was no reservation found with your given name.

USER: Not a big problem, anyhow thank you very much for your kind information.

ASSISTANT: Thank you for opting us.