You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I am Shirley Johnson. I want to cancel my recent reservation. Can you please help me out?

ASSISTANT: Sure, I am here to assist you.

USER: Thank you.

ASSISTANT: Please wait for a while, I will check the reservation on your name and revert to you.

USER: Ok, take your time.

ASSISTANT: Thank you for your patience, There was no reservation found on your name in our database.

USER: That's ok, no problem. Anyway thank you for checking.

ASSISTANT: Thank you for reaching us.