You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you today?

USER: Cynthia Allen here. I want to cancel my reservation due to my health issues, can you help me?

ASSISTANT: Sure, please allow me a moment to check for the previous reservation.

USER: Ok, take your time.

ASSISTANT: Cynthia, there is a no reservation found under your name.

USER: Ok, no issues with it. Thank you for checking.

ASSISTANT: Thank you for contacting us.

USER: Thank you for your quick service.