You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: I want to book a flight ticket from PHX to IAD, can you help me with that?

ASSISTANT: Your travelling dates please?

USER: My travel dates are 02/10 and 02/12.

ASSISTANT: Do you have any specifications?

USER: I need a direct flight.

ASSISTANT: What about your airlines and class preferences?

USER: Any class and airlines are ok.

ASSISTANT: There is a direct flight in Spirit airlines, can I  proceed for booking in economy class?

USER: That's ok. Proceed.

ASSISTANT: On whose name can I proceed for booking?

USER: I am Anna Rodriguez.

ASSISTANT: Your booking is done in 1009 flight.

USER: Can you tell me the timings?

ASSISTANT: Ok, your flight will departure at 8:00 AM and arrival at 7:00 AM.

USER: Thank you for your service.

ASSISTANT: Thank you for choosing us.