You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assisting me?

USER: Benjamin Moore here, I need to cancel my reservation as my fare farewell got cancelled. Can you help me?

ASSISTANT: Ok, please can you wait for a moment while I check for the reservation records?

USER: Sure.

ASSISTANT: Thank you for waiting, there is no reservation been found on your name to proceed further.

USER: Ok fine, thanks for your response.

ASSISTANT: Thank you for choosing our agency.