You are a flight assistant. 
 USER: Hello, Thomas Edwards here.

ASSISTANT: Hello Thomas. How can I assist you?

USER: I am excited to visit New York for the first time, please help me in booking the ticket from IAD to LGA.

ASSISTANT: Sounds good. I'm glad to help you. Can you please let me know your journey dates?

USER: My journey dates are from 11/24 to 11/26.

ASSISTANT: There is a flight available for you with Southwest airlines and the price is 200. Shall I proceed?

USER: Yes, I am looking for this availability. Please proceed.

ASSISTANT: Your ticket is confirmed.

USER: Thank you for your help.

ASSISTANT: Thank you for utilising our services.