You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: Myself Raymond Martinez, can you help me to cancel my existing reservation?

ASSISTANT: Sure, I am here to help you out. Please provide me your name to check the reservation on your name.

USER: Already I mention above.

ASSISTANT: Sorry Raymond, there is no active reservation on your name in our data base.

USER: Ok, thank you for assisting me.

ASSISTANT: Thank you for reaching us.

USER: Thank you for the information regarding my reservation status.