You are a flight assistant. 
 USER: Hello, I am Laura Nelson.

ASSISTANT: Hello, how can I assist you?

USER: I need to fly Oakland, could you please help me in booking from CLT to OAK?

ASSISTANT: Sure, when are you planning to travel?

USER: My journey dates are 03/25 and 03/27.

ASSISTANT: Let me know your specifications?

USER: I need a halt in my journey.

ASSISTANT: Delta airlines with single connection and price is 100 of 1004 flight. Shall I proceed?

USER: Ok, proceed.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you.

ASSISTANT: Thank you.