You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I assist you?

USER: I am Shirley Baker, can you help me with booking ticket from SEA to MSP?

ASSISTANT: Sure, Please help me with your journey dates.

USER: Ok, my planned dates are from Apr 28 to 30.

ASSISTANT: Please wait a moment.

USER: Ok.

ASSISTANT: We have found a direct flight from UA airline. Shall I proceed?

USER: Please proceed.

ASSISTANT: Your ticket has been booked with the flight number 1002.

USER: Thanks for your help.

ASSISTANT: Thank you for reaching us.