You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I'm Charles Wright.

ASSISTANT: How may I assist you today?

USER: My business meeting has been cancelled.So, I would like to cancel my reservation which is under my name. Can you please help me with that?

ASSISTANT: Sure, please wait for a minute.

USER: Sure, take your time.

ASSISTANT: Sorry with your name there is no reservation in our database.

USER: Ok, no issues.

ASSISTANT: Thanks for contacting us, have a great day.

USER: Thank you for checking.