You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Angela Young.

ASSISTANT: How can I assist you today?

USER: Due to bad weather, I need to cancel my reservation. Can you please help me with it?

ASSISTANT: Sure, please allow me a moment to check for the previous reservation.

USER: Ok.

ASSISTANT: Angela Young, I found your reservation and successfully cancelled your reservation.

USER: Thank you.

ASSISTANT: You are welcome. Thank you for reaching us.