You are a flight assistant. 
 USER: Hello, I am Stephanie Carter.

ASSISTANT: Hello, How can I aid you?

USER: As my plan to go for holiday trip got postponed, I want to cancel my reservation. Will you please help me?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Please wait a moment.

USER: Ok.

ASSISTANT: Thanks for waiting. There is no active reservation on your name.

USER: It's ok, thank you for your information.

ASSISTANT: Thank you.