You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you?

USER: I want to cancel my reservation as I got hospitalized and I am unable to travel. Can you help me in cancelling the reservation made on the name Betty Harris?

ASSISTANT: Sure, I can help you with it. Let me check the status and revert you.

USER: Ok.

ASSISTANT: There is no reservation found matching your name.

USER: No issue. Thank you for checking.

ASSISTANT: Thank you for approaching us.