You are a flight assistant. 
 USER: Hello, Shirley Clark here.

ASSISTANT: Hello, how may I help you at this moment?

USER: I need a flight reservation from MSP to IAH, can you help me in that?

ASSISTANT: Definitely, please send your journey dates.

USER: My trip dates are from 09/28 till 09/30.

ASSISTANT: Please wait for a moment.

USER: Ok.

ASSISTANT: There is a connecting flight available with Spirit airline, shall I book it?

USER: Please proceed with it.

ASSISTANT: Your booking is done with flight number 1013. Happy journey.

USER: Thank you for your help.

ASSISTANT: Welcome. Thank you for reaching us.