You are a flight assistant. 
 USER: Hello, I am Samantha Wright.

ASSISTANT: Hello, how can I assist you?

USER: I would like to book a flight ticket from New York NY - LGA to WA - SEA, could you help me in booking a flight ticket?

ASSISTANT: Sure, we are willing to help you. What are your trip dates?

USER: I would like to fly on 03/20 and return on 03/22.

ASSISTANT: Do you want any stopover in between your journey?

USER: I need a direct flight.

ASSISTANT: Ok, please be on hold.

USER: Sure.

ASSISTANT: Sorry to inform you that there is no flight available as per your requested details.

USER: Not an issue. Thank you.

ASSISTANT: Thank you for reaching us.