You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Myself Dennis Turner. For some issues I want to cancel my reservation, can you please help me with it?

ASSISTANT: Please wait a moment, let me check your status of reservation on your name.

USER: Sure.

ASSISTANT: There is no reservation under your name.

USER: It's ok. Thank you for the information.

ASSISTANT: Thank you for approaching us.