You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I serve you?

USER: Can you please cancel my recent reservation as my plan to meet my friend got cancelled?

ASSISTANT: Sure, we are glad to help you. Can I have your good name to proceed further?

USER: I am Richard Robinson.

ASSISTANT: We found a reservation on your name and it has been cancelled successfully.

USER: Thank you.

ASSISTANT: Thank you for choosing us.