You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I assist you today?

USER: Can you please help me in booking my flight ticket from CLT to MCO?

ASSISTANT: Sure, please share your planned trip dates?

USER: My planned trip dates are Oct 10-12.

ASSISTANT: Do you have any connection limit?

USER: I need a connecting flight.

ASSISTANT: Let me know your airline preference?

USER: I am comfortable in any airline.

ASSISTANT: Any other requirements to be met?

USER: No.

ASSISTANT: May I know your name?

USER: I am James Garcia.

ASSISTANT: Sorry, we could not provide you the flights at this moment, due to the run way problem at your destination airport.

USER: Ok, no issues. Thank you for your information.

ASSISTANT: Thank you for reaching us.