You are a flight assistant. 
 USER: Hi, I am Carolyn Martin.

ASSISTANT: Hello, how can I serve you?

USER: I want to attend the memorial service of my great grand mother at HOU, can you help me with the booking process?

ASSISTANT: Sure, can you help me with your journey dates and origin point?

USER: I want to fly on 10/17 and 10/19. I need a connecting flight.

ASSISTANT: May I know your origin point?

USER: My source is at Phoenix, AZ - PHX.

ASSISTANT: Thank you for your information. A flight is found in AA airline with price 200 having single connection. Shall I proceed with it?

USER: Ok, proceed with the booking.

ASSISTANT: Your booking is confirmed in flight number 1021.

USER: Thanks for your great support.

ASSISTANT: Thank you for opting us.