You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, how can I help you?

USER: Can I get ticket from NC-CLT to NY-JFK.

ASSISTANT: Ok, please provide your journey dates.

USER: 12/31 to 01/02.

ASSISTANT: Ok, please wait I will let you know.

USER: Flight price 200, connection 1.

ASSISTANT: Thank you  for waiting. Sorry, no flights are available on your requested dates.

USER: I'm Cynthia Jones. Thanks.