You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I'm Michelle Campbell.

ASSISTANT: How can I assist you?

USER: I want to go on a vacation to Oakland.Can you book a ticket from CA - OAK to CA - OAK?

ASSISTANT: Sure, can you please tell me your travelling dates?

USER: I want to depart on 11/13 and return by 11/15. The connection limit is 0.

ASSISTANT: Sure, give me a minute.I will check it.

USER: Sure, take your time.

ASSISTANT: As per your requirement I found a flight for you. The price is 100,  flight number is 1015 and connection is 1.

USER: Sorry I don't want to proceed with connection 1.

ASSISTANT: It's ok. Thank you for contacting us.

USER: Thank you for your help.