You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you today?

USER: Jonathan Hernandez here. I would like to book a flight from CLT to EWR.

ASSISTANT: Sure, when are you planning to start and return on?

USER: My itinerary travel dates are Sept 18 and Sept 20.

ASSISTANT: Do you need a connecting flight?

USER: I would like to travel by single connection flight.

ASSISTANT: We found a flight 1009 in UA airline in class economy. Shall I proceed?

USER: Please proceed with booking.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you for the help.

ASSISTANT: Thank you.