You are a flight assistant. 
 USER: Hello. I am Debra Green.

ASSISTANT: Hello, how may I aid you today?

USER: I need to cancel my recent reservation due to postpone of my event because of bad weather conditions. Could you please help me in doing that?

ASSISTANT: Sure, I am here to assist you.

USER: Thank you.

ASSISTANT: Please wait for a while, I will check with the reservation on your name and revert to you.

USER: Sure.

ASSISTANT: Thank you for being patient, There was no reservation found on your name to cancel it.

USER: No issues, thank you for your information.

ASSISTANT: Thank you for approaching us.