You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I helpful to you?

USER: As my manager did not approved my leave, can you help me to cancel my recent reservation?

ASSISTANT: Sure, we are glad to assist you.

USER: Thank you.

ASSISTANT: May I know your good name please?

USER: I am Amy King.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting, we do not found any reservation in your name to cancel.

USER: Ok, no problem.

ASSISTANT: Thanks for approaching us.

USER: Thanks for the information.