You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I am Cynthia Jones. Due to bad weather conditions, I want to cancel my recent reservation.Can you please help me with that?

ASSISTANT: Sure, I can help you in that. Please wait for a while.

USER: Sure.

ASSISTANT: Ok. Thanks for waiting, there was no reservation found on your name.

USER: Ok, not an issue.

ASSISTANT: Thank you for choosing us.

USER: Thank you for your information.