You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Benjamin Davis.

ASSISTANT: How may I aid you today?

USER: Owing to an emergency business meeting, I want to travel to Los Angeles, CA-LAX.

ASSISTANT: Ok.

USER: Can you please book me a ticket from Houston, TX-HOU?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: May I have your travel dates?

USER: My travel dates are from 07/16 to 07/18.

ASSISTANT: Ok. Will you go with a connecting or direct flight?

USER: I want a connecting flight.

ASSISTANT: Ok. Thanks for sharing your details. Please wait.

USER: Ok.

ASSISTANT: Thanks for your time,we found a UA Airline that matches your request. 1017 flight number.

USER: Ok, please proceed to book.

ASSISTANT: Connection is 1 and it is booked.

USER: Thank you.

ASSISTANT: Thank you.