You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, what can I do for you?

USER: I am planning to visit times square, could you book a ticket from CLT to EWR?

ASSISTANT: Sure. May I know your travel dates?

USER: I am travelling on 07/17 and 07/19.

ASSISTANT: Flight-1011 with Delta airlines is available, shall I proceed for booking?

USER: Please proceed.

ASSISTANT: Please provide your name.

USER: Barbara Lopez here.

ASSISTANT: Your ticket has been booked, Lopez.

USER: Thank you for booking my ticket.

ASSISTANT: Thanks for reaching us.