You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, How may I aid you?

USER: Can you cancel my recent reservation as the event I intended to attend was cancelled?

ASSISTANT: Sure. Please tell your name. To check with cancellation.

USER: I am Patricia Wright.

ASSISTANT: Thanks for providing your name. But to do cancel process, your name is not in the reservation list.

USER: Ok, thank you for your response.

ASSISTANT: Thank you.