You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Scott Martin.

ASSISTANT: How may I help you?

USER: I would like to attend a music event at ORD, can you help me to book a flight ticket from OAK?

ASSISTANT: Scott Martin, I am willing to help you for this. When would you like to travel?

USER: I am travelling from June 27 to June 29.

ASSISTANT: Do you have any airline preference?

USER: No.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: As per your information, I found a flight with Southwest Airlines and the ticket fare is 200. Would you like me to make the booking now?

USER: Please proceed.

ASSISTANT: Your ticket is reserved in economy class with the flight-1018. Your departure time is 7:00am, and again your arrival time is 6:00am.

USER: Thank you.

ASSISTANT: Thank you very much for approaching us.