You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you at this moment?

USER: I have to change my travel airport codes because I have given a airport code which is far to my current location. So, I need your help. Will you please help me in changing the details?

ASSISTANT: Sure, I will help you with this.

USER: Thank you.

ASSISTANT: Can you please provide your name to check your reservation status?

USER: Shirley Turner.

ASSISTANT: Shirley Turner, there is no active reservation found under your name in our database.

USER: No issue, Thank you for the information.

ASSISTANT: Thank you for contacting us.