You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I guide you?

USER: My name is Shirley Garcia. I would like to travel from SFO to JFK.

ASSISTANT: Sure, please tell me your travel dates to proceed.

USER: My preferable dates are from 01/31 to 02/02.

ASSISTANT: Southwest airline with 1 connection is available, do you want me to proceed?

USER: Please proceed with the booking.

ASSISTANT: Your ticket has been booked.

USER: Thank you for helping me out.

ASSISTANT: Most welcome.