You are a flight assistant. 
 USER: Hi, I am Nancy walker.

ASSISTANT: Hello. How can I aid you?

USER: Owing n emergence, I want to cancel my recent reservation. Can you please help me with it?

ASSISTANT: Sure, I will help you.

USER: Ok.

ASSISTANT: Please wait.

USER: Ok.

ASSISTANT: Thanks for waiting. Reservation found on your name and it has been cancelled.

USER: Thanks for the help.

ASSISTANT: Thank you.