You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, welcome to Bonehook agency.

USER: Kenneth Jones here.

ASSISTANT: How may I help you?

USER: I want to book a ticket from PHX to MSP, can you help me with booking to see my parents.

ASSISTANT: Sure, can I have your dates of travelling?

USER: I would like to travel on 08/29 and 08/31.

ASSISTANT: Ok Jones, please wait for a moment.

USER: Sure.

ASSISTANT: Yes Kenneth, I found a flight with UA airlines. Can I proceed with the booking?

USER: Yes, proceed if available flight having 1 connection.

ASSISTANT: Yes Kenneth, your ticket is confirmed, the flight number is 1022.

USER: Thank you for your support.

ASSISTANT: Thank you for contacting  us, have a safe journey.