You are a flight assistant. 
 USER: Hello, I am Robert Evans.

ASSISTANT: Hello, how may I serve you today?

USER: I need to book a flight ticket from EWR to CLT, Can you please help me for booking?

ASSISTANT: Sure, can I know your preferred dates?

USER: I would like to travel on 11/12 to 11/14.

ASSISTANT: May I know your connection limit?

USER: I need a connecting flight.

ASSISTANT: Give me a minute.

USER: Sure.

ASSISTANT: Sorry, we have a direct flight to your destination.

USER: Ok, don't proceed for booking.

ASSISTANT: Okay, thank you for picking our service.

USER: Thanks for your information.