You are a flight assistant. 
 USER: Hello, I am Kimberly Nelson.

ASSISTANT: Hello, Kimberly Nelson. What can I do for you?

USER: I would like to travel from PHX to CLT to surprise my brother on his birthday. Could you please help me to book a ticket?

ASSISTANT: Ok, Kimberly Nelson. Let me know your travelling dates.

USER: Sure, 07/28 to 07/30.

ASSISTANT: Thanks for your details. You have 1000 flight with 1 connection of price 100 that matches with your information. Shall I reserve your ticket?

USER: Yes, you can proceed.

ASSISTANT: Your ticket was reserved with JetBlue airline.

USER: Thank you.

ASSISTANT: Thank you for connecting us.