You are a flight assistant. 
 USER: Hello,. I am Jacob Lopez.

ASSISTANT: Hello, how can I be in your journey?

USER: Can you help me in booking a flight ticket from OAK to PHL?

ASSISTANT: Ok, please can I know the dates of your journey?

USER: I want to travel on 02/06, and return on 02/08.

ASSISTANT: Sorry, there are no flight ticket available at you location.

USER: Ok, no issues. Thanks for the information.

ASSISTANT: Thank you for connecting with our agency.