You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. What help do you require from us?

USER: I am looking to book a flight ticket from PHL to CLT. Can you help me for that?

ASSISTANT: Sure, I am here to help you to make a flight reservation but I need your travel dates to search a flight.

USER: My travelling dates are Oct 08 and Oct 10.

ASSISTANT: Please forward your name.

USER: My name is Nancy Rodriguez.

ASSISTANT: Would you like to travel in a connecting flight or a direct flight?

USER: I prefer to book a single connecting flight.

ASSISTANT: Is there any other preferences that you would like to add before booking?

USER: No.

ASSISTANT: Ok, please wait a moment I'll search best flight for you.

USER: Sure, I will wait for your response.

ASSISTANT: Thank you for waiting, sorry to inform you currently no flights are running at that locations due to abnormal weather conditions.

USER: That's ok, thank you for checking.

ASSISTANT: Thank you for approaching us.

USER: Welcome.