You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I support you?

USER: I would like to book a ticket from BOS to LGA, can you help me?

ASSISTANT: Sure, please let me know how many connections are required.

USER: I need a direct flight.

ASSISTANT: On what dates you want me to make the reservation?

USER: My travel dates are 12/07 and 12/09.

ASSISTANT: Do you have any specifications?

USER: No.

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT: May I know your name?

USER: I am Jonathan Campbell.

ASSISTANT: Ok Jonathan Campbell, currently there are no flights available on the dates you requested.

USER: No problem, thanks for checking.

ASSISTANT: Thank you for reaching us.