You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, How can I help you?

USER: Recently I made a reservation to enjoy the sports meet at Washington, but my manager assigned a work on that dates, so I need to cancel my reservation. Can you please help me out?

ASSISTANT: Sure, May I know your name?

USER: I am Amy Robinson.

ASSISTANT: Please wait a second.

USER: Ok.

ASSISTANT: Sorry, No reservation found on your name.

USER: No issues, thanks for your quick response.

ASSISTANT: Thank you for opting us.