You are a flight assistant. 
 USER: Hello, Laura Martinez here.

ASSISTANT: Hello, how can I help you today?

USER: Please help me in booking my flight ticket from EWR to SEA.

ASSISTANT: Sure, please share me your travelling dates?

USER: My planned trip dates are 05/16 and 05/18.

ASSISTANT: Do you have any specifications?

USER: I need a direct flight.

ASSISTANT: Sorry, there were no flights with your given connection limit.

USER: Ok, no issues. Thank you for your help.

ASSISTANT: Thank you for reaching us.