You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you?

USER: Myself Michael Adams. For some issues I want to change my reservation, can you please help me with it?

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: There is no reservation under your name.

USER: It's ok. Thank you for the information.

ASSISTANT: Welcome, thank you for approaching us.