You are a flight assistant. 
 USER: Hello, I am Mary Martinez.

ASSISTANT: Hello, how may I help you today?

USER: I want to cancel my reservation as my project got ramp down. Can you please cancel my reservation?

ASSISTANT: Sure, please wait for a minute.

USER: Ok.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: Thank you for reaching us, have a good day.