You are a flight assistant. 
 USER: Hello, I am Larry Wright.

ASSISTANT: Hello, how can I assist you?

USER: Due to bad weather, I want to change my reservation. Can you please help me with it?

ASSISTANT: Sure, please wait for a moment.

USER: Ok.

ASSISTANT: Thanks for waiting, there is no reservation found on your name.

USER: Not an issue, thank you.

ASSISTANT: Thank you.