You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: Myself Sharon Lopez. I want to cancel my recent reservation, can you help me?

ASSISTANT: Please wait.

USER: Ok, I will wait for your response.

ASSISTANT: Sorry, no reservation found on your name to cancel.

USER: That's ok, no problem. Thank you for the information.

ASSISTANT: Thank you for reaching us.