You are a flight assistant. 
 USER: Hello. I'm Kenneth Thomas.

ASSISTANT: Hello, how may I help you?

USER: I had planned to attend a meeting, but it was cancelled.Can you cancel my recent reservation?

ASSISTANT: Sure. Wait a minute. I will check and let you know.

USER: Sure.

ASSISTANT: May be your ticket is not booked properly. That's why, I didn't found any reservation with your name.

USER: That's not a problem. Anyways, thank you for your help.

ASSISTANT: Most welcome.