You are a flight assistant. 
 USER: Hi, I am Eric Green.

ASSISTANT: Hello, how may I assist you today?

USER: I just want to cancel my reservation, can you help me with it?

ASSISTANT: Sure, Please wait a while. I will check the reservation with your name to cancel it.

USER: Ok.

ASSISTANT: Thanks for waiting, We found a reservation with your name and also cancelled it successfully.

USER: Ok, thank you so much.

ASSISTANT: Thank you for reaching us, Have a nice day.