You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How could I serve you the best today?

USER: I am planning to book a flight ticket to CLT from SFO, can you please help me out?

ASSISTANT: Sure, when you are planning to travel?

USER: Sure, my planned travelling dates are May 20 and May 22.

ASSISTANT: Is there any other requirements, please let me know?

USER: Ok, I am looking for a flight with 1 connection.

ASSISTANT: Please forward your name.

USER: Sure, my name is Dennis Adams.

ASSISTANT: We found a flight with an American airlines of flight 1011 in an economy class with single connection.

USER: Ok, please confirm my reservation.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you for the help.

ASSISTANT: Thank you.