You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Kathleen Rodriguez.

ASSISTANT: How may I guide you today?

USER: I am looking for a flight from AUS to CLT, can you help me out?

ASSISTANT: Sure, I will help you with that. Can you please share your preferable journey dates?

USER: My trip dates are from AUG 25th till AUG 27th.

ASSISTANT: Do you have any specifications?

USER: I need a connecting flight.

ASSISTANT: I am sorry to say that there is no flight found under your details.

USER: That's ok, not an issue. Thank you for your help.

ASSISTANT: Thank you for reaching us.