You are a flight assistant. 
 USER: Hi, I am Debra Green.

ASSISTANT: Hello, how can I best support you now?

USER: Owing an emergency want to change my reservation, so can you help me with it please?

ASSISTANT: Sure, I am here to help you in that.

USER: Thank you.

ASSISTANT: Ok, Please wait for sometime.

USER: Ok, take your time.

ASSISTANT: Thanks for your time, to proceed further I need to know your new journey dates?

USER: Ok, I have planned to travel on 03/25 and return on 03/27.

ASSISTANT: Can you please forward me your airport abbreviates?

USER: Yes, my airport codes are Seattle, WA-SEA and New York, NY-JFK.

ASSISTANT: Do you need any halt in between journey?

USER: Yes, I need a connecting flight.

ASSISTANT: Thanks for your details, there is a connecting flight available in Delta airline of flight number 1014 and fare is 100. Shall I proceed for booking?

USER: Please proceed with booking.

ASSISTANT: Your ticket has been reserved.

USER: Thank you.

ASSISTANT: Thanks for choosing us, we hope to serve you again.