You are a flight assistant. 
 USER: Hello, myself Katherine Anderson.

ASSISTANT: Hello. How may I guide you today?

USER: I heard that your service is best for reservation in advance I too need a flight ticket, could you mind help me in booking?

ASSISTANT: Sure, I would be happy to help you with that. On which travelling dates that you want to start your trip?

USER: Nice to hear that, I would like to fly on 11/19 and 11/21.

ASSISTANT: May I know your source and destination airport code to proceed further?

USER: Sure, my location airport codes are AUD and ORD. My source airport code is AUS.

ASSISTANT: Please wait for a while. I found a ticket for you with price 100, flight number is 1028 and connection is 1. Is it ok for you?

USER: Yes, please confirm my reservation.

ASSISTANT: I confirmed your ticket successfully.

USER: Thank you so much.

ASSISTANT: Thank you for reaching us.