You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you?

USER: Can you help me cancel my reservation which was made on the name of Donna Wilson?

ASSISTANT: Sure, please give me a minute.

USER: Sure.

ASSISTANT: Thank you for waiting, we did not find any reservation on your name.

USER: That's ok, thank you for the information.

ASSISTANT: Ok, Thank you for connecting with us.