You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Kevin Thomas.

ASSISTANT: How can I assist you today?

USER: I would like to reserve a flight ticket to do some research on animals to submit the document, can you book a flight ticket from CLT to BOS?

ASSISTANT: Sure, will you provide your travelling dates please?

USER: I would like to move on 02/20 and back on 02/22.

ASSISTANT: Please give me a moment.

USER: Sure.

ASSISTANT: Thank you for waiting, there is a flight with price 100 and the connections 1 is available. Shall I proceed for booking the ticket?

USER: Yes, I am ok with that flight, please proceed.

ASSISTANT: Your ticket is booked. The flight number is 1014 and the airline is Delta.

USER: Ok, I am very happy that my ticket is confirmed with your help, thank you so much.

ASSISTANT: Thank you for reaching us. Have a great day.

USER: Welcome.