You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, how can I assist you?

USER: Please book a flight to NC-CLT from NC-CLT.

ASSISTANT: Sure, please provide your journey dates.

USER: I am Christine Williams. Departure date is 11/27 and arrival by 11/29.

ASSISTANT: Please wait a moment.

USER: Sure.

ASSISTANT: Southwest airlines of 1015 flight with single connection and price is 100. Shall I proceed for booking?

USER: Please proceed for booking.

ASSISTANT: Your ticket has been confirmed.

USER: Thanks for the assistance.

ASSISTANT: Thank you.