You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: I am trying to reserve a plane ticket but due to some server issue, I am getting a problem in the process. Can you please find a flight ticket from LAS to ORD?

ASSISTANT: Sure, I am here to help you out. Please provide me your trip dates.

USER: Thank you. My itinerary dates are on Feb 05 and return on Feb 07.

ASSISTANT: May I know your name to proceed further?

USER: Yes, I am Jason Hill.

ASSISTANT: Jason Hill, here is a direct flight in economy class with UA airlines. Can I proceed with it?

USER: Please go ahead with the ticket booking.

ASSISTANT: Your ticket has been booked with 1023 flight.

USER: Thank you for spending your valuable time.

ASSISTANT: Thank you for reaching us.