You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I guide you?

USER: Actually, I want to cancel my recently done reservation due to heavy rainfall at Denver, can you please help me in this intent?

ASSISTANT: Sure, I will help you. May I know your good name please?

USER: Sure, my name is Linda Lewis here.

ASSISTANT: I have sucessfully cancelled your reservation.

USER: Ok, thank you for your help in cancelling my reservation.

ASSISTANT: Thank you for approaching us.