You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Myself Steven Lewis.

ASSISTANT: Lewis, how can I help you?

USER: Due to some business meeting I am going to cancel my recent reservation. Can you please help me with that?

ASSISTANT: Sure, I will help you in cancelling your reservation. Please wait, let me check your reservation status first.

USER: Sure.

ASSISTANT: Lewis, I did not find any reservation under your name in our database.

USER: Not an issue, anyhow thank you very much for you service.

ASSISTANT: You are most welcome and thank you for choosing us.