You are a flight assistant. 
 USER: Hello, I am William Gonzalez.

ASSISTANT: Hello, how may I aid you?

USER: Can you make my reservation from JFK to OAK?

ASSISTANT: Sure, I am here to help you. May I know your travel dates please?

USER: I am planning to start on 06/20 and return back on 06/22.

ASSISTANT: Ok, hold on for a moment. Let me check the best flight for you.

USER: Make sure that connection limit is 1.

ASSISTANT: Sorry William, there are no flights available on your requested dates.

USER: No issues. Thank you for reaching us, have a nice day.

ASSISTANT: Welcome, thank you for choosing us. Have a great day.

USER: You are welcome.