You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: I would like to book a ticket from AUS to PHX, can you help me?

ASSISTANT: Sure, may I know your journey dates please?

USER: My travel dates are 03/21 and 03/23.

ASSISTANT: May I know your name please?

USER: Myself Amy Hernandez.

ASSISTANT: UA airlines is available in your route with the ticket fare of-100, shall I proceed with the booking?

USER: Yes, please.

ASSISTANT: Your ticket is booked with the flight-1021.

USER: Thank you for booking.

ASSISTANT: Thank you for reaching us.