You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I help you?

USER: Can you please help me to make a reservation from PHX to BOS?

ASSISTANT: Sure, May I know your travelling dates?

USER: My travelling dates are on Apr 18 and Apr 20.

ASSISTANT: Do you have any connection limit?

USER: I need a direct flight.

ASSISTANT: Any other preferences?

USER: No.

ASSISTANT: May I know your name?

USER: My name is Betty Moore.

ASSISTANT: You have a direct flight 1020 in JetBlue airline and price 100, Shall I proceed?

USER: You can proceed.

ASSISTANT: Your ticket has been booked.

USER: Thank you.

ASSISTANT: Thank you.