You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I be at your service for the day?

USER: i want to cancel my reservation as my orientation day in college got cancelled. Can you help me?

ASSISTANT: Sure, I will aid you. To cancel your reservation, may I have your name?

USER: I am Elizabeth White.

ASSISTANT: Sorry, there was no reservation with your name.

USER: It's Ok.

ASSISTANT: Thank you for availing us.

USER: Thanks for your information.