You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello.

USER: I am Scott Mitchell.

ASSISTANT: How can I help you?

USER: Prepone plan came into picture owing to announcement of baby boy, so I want to cancel my recent reservation.

ASSISTANT: OK, please wait I will revert you.

USER: Sure.

ASSISTANT:  Sorry, no reservation found on your name.

USER: Thank you for your great information.

ASSISTANT: Thank you for approaching us.