You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: I am Rachel Gonzalez, want to travel from SFO to OAK. Will you please help me in booking my ticket?

ASSISTANT: OK, in which dates you are planned for the trip?

USER: My planned dates will be from 01/21 to 01/23.

ASSISTANT: Ok, as per your details there is a flight to book your ticket with airline UA. Shall I proceed?

USER: Please proceed.

ASSISTANT: Your ticket has been booked with flight number 1008.

USER: Thank you.

ASSISTANT: It's my pleasure.