You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I need to cancel my recent reservation. Can you please assist me with cancellation?

ASSISTANT: May I know your name?

USER: Ronald Anderson is my name.

ASSISTANT: Please wait.

USER: Sure.

ASSISTANT: Sorry, no reservation found on your name to cancel.

USER: Ok, thanks for your information.

ASSISTANT: Most welcome.