You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I assist you?

USER: I am Anna Campbell. I want to cancel my reservation as my project got ramp down. Can you help me with that?

ASSISTANT: Sure, please wait for a moment.

USER: Ok.

ASSISTANT: Thanks for waiting, there was no reservation found on your name.

USER: No issues, thanks for the information.

ASSISTANT: Thank you for choosing us.