You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello. How can I help you?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure. Can I have your name to check for earlier reservation?

USER: Sure, My name is Jack Adams.

ASSISTANT: Please, hold on a moment.

USER: Sure.

ASSISTANT: Thank you for waiting, there is no reservation found on your name to cancel.

USER:  Oh! May be I have done a wrong reservation, Anyways thank you for the information.

ASSISTANT: Thank you for choosing us.