You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Amy Edwards.

ASSISTANT: How may I aid you today?

USER: I want to cancel my recent reservation, Can you help me out?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: Please wait for a minute.

USER: Sure.

ASSISTANT: I cancelled your ticket successfully under your name.

USER: Ok, thank you.

ASSISTANT: Thank you for reaching us.