You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you at present?

USER: Can you please cancel my reservation as the baby shower program which I want to attend got postponed?

ASSISTANT: Sure, let me know your name to cancel it.

USER: Sure, I am Janet Miller.

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT: We are sorry to specify that, there is no active reservation found on your name to cancel it.

USER: Ok, Thank you for your help.

ASSISTANT: Thanks for choosing us, wish you a happy day.