You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you for today?

USER: Due to climatic condition in my destination location, can you cancel my ticket? Check the details on Deborah Davis name.

ASSISTANT: Sure, I will help you in cancelling your ticket.

USER: Ok.

ASSISTANT: Please wait for a while Deborah. Deborah, no reservation found on your name.

USER: That's ok.

ASSISTANT: Do you have any other preferable dates?

USER: No, I don't have.

ASSISTANT: Thank you for approaching us, have a nice day.

USER: Thank you for your service.