You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you?

USER: I would like to make a flight ticket reservation from PHX to OAK, can you please help me?

ASSISTANT: Ok, please can I know the dates of your journey?

USER: Sure, my planned travelling dates are Mar, 04 and 06 respectively.

ASSISTANT: May I know your name to book a ticket as per your intents? Ok, can I know your other intents?

USER: Sure, my name is Ruth Turner here. Flight has to be with single connection.

ASSISTANT: Ok, thank you for waiting. Sorry as per your specifications there are no flights available.

USER: Ok, not an issue.Thank you for your information.

ASSISTANT: Thank you for choosing our agency.