You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: I am Matthew Nelson here. I want to visit a trip in  New York with my friend's. Could you please help me with booking a flight ticket from LAX?

ASSISTANT: Sure, I am here to help you out. May I know your travelling dates please?

USER: My travelling dates are from Dec 05 to Dec 07.

ASSISTANT: May I know your destination airport code please?

USER: My destination airport code is JFK.

ASSISTANT: Do you have any specifications?

USER: I prefer to book my ticket in business class.

ASSISTANT: Wait a moment please.

USER: Sure, I will wait.

ASSISTANT: Matthew Nelson, Sorry to inform you that, currently no flights are running at that locations due to abnormal weather conditions.

USER: Ok, not an issue. Anyway, thank you for the information.

ASSISTANT: Thank you for reaching us.

USER: Thank you for your service.