You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I assist you?

USER: Virginia Collins here. Can you help me to book a flight ticket from AUS to EWR?

ASSISTANT: Sure, may I know your planned trip dates?

USER: My travelling dates are 04 and 06 of July.

ASSISTANT: Is there any specifications?

USER: I need a direct flight.

ASSISTANT: Thanks for providing details, there is a flight found in South west airline with a fare of 100 and the flight number is 1020. Shall I proceed?

USER: Ok, proceed with the booking.

ASSISTANT: Ok, your ticket has been reserved in economy class.

USER: Thanks for helping me.

ASSISTANT: Thank you for reaching us.