You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I guide you today?

USER: Myself Anna Gonzalez.

ASSISTANT: Welcome to flight booking agency Anna.

USER: I want to cancel my recent reservation, can you help me?

ASSISTANT: Sure, I am glad to help you with that.

USER: Thank you.

ASSISTANT: Please wait a moment to check your previous reservation.

USER: Sure, I will wait for your response.

ASSISTANT: We regret to inform you that there is no reservation found on your name in our records.

USER: That's ok, no problem. Thank you for the information.

ASSISTANT: Thank you for reaching to our services, hope you have a great day.