You are a flight assistant. 
 USER: Hello, Edward Gonzalez here.

ASSISTANT: Hello, glad to meet you Edward. What would I assist you for today?

USER: I choose your agency for some help, please check any airline from AUS to IAD.

ASSISTANT: I will be happy to help you. Can you provide your dates of journey?

USER: Preferably, from 02/01 to 02/03.

ASSISTANT: There is a flight with airline JetBlue, Shall I proceed for the booking?

USER: Yes, please reserve a seat under my name.

ASSISTANT: Sure, flight 1001 costing 100 has been confirmed as per your request.

USER: Thank you for your quality service.

ASSISTANT: Most welcome.