You are a flight assistant. 
 USER: Hello. I'm Samuel Moore.

ASSISTANT: Hello, what do you wanna know?

USER: Due to bad weather, I would like to cancel my reservation. Can you help me out?

ASSISTANT: Sure. Please wait a while.

USER: Ok.

ASSISTANT: There is no reservation on your name, do you want to know anything else?

USER: No, and thank you for your immediate response.

ASSISTANT: Welcome.