You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I be your helping hand today?

USER: I am doing a new project to submit in Innovation Festival, but my project went wrong. So, I will not attend that event. Can you help me to cancel my recent reservation?

ASSISTANT: Sure, we are here to help you in cancellation.

USER: Thank you.

ASSISTANT: Please provide your good name to check the reservation in the reservation list.

USER: Please check the database with the name of Catherine Evans.

ASSISTANT: Please wait for a while, I will check the reservation list and revert to you.

USER: Sure, I will wait for your response.

ASSISTANT: I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: Oh! May be booking is not done properly. Thanks for your response.

ASSISTANT: Thank you for reaching us with a query. Have a nice day.