You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I aid you?

USER: Can you avail me to book a flight from SFO to MSP?

ASSISTANT: Sure. Tell me your travel dates and connection limit please?

USER: My travel dates are Jan 24 and 26.

ASSISTANT: Connection limit please?

USER: I need a break in my journey.

ASSISTANT: May I know your name please?

USER: Richard Thomas here.

ASSISTANT: Any other preferences?

USER: I prefer to fly in big brand airlines.

ASSISTANT: Thanks for your patience. I have found southwest airlines which is a stopover flight.

USER: Please proceed.

ASSISTANT: Yes, I have confirmed your flight ticket with flight number 1027.

USER: Thanks for your kind assistance.

ASSISTANT: Thank you.