You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid  you at this minute?

USER: Due to some urgent office meeting, I am planning to cancel my recent reservation. Can you please help me for this?

ASSISTANT: Sure, I am here to help you with that.

USER: Thank you.

ASSISTANT: May I know your name?

USER: Myself Amy Rodriguez.

ASSISTANT: Ok, wait for a minute.

USER: Sure.

ASSISTANT: Sorry to say that, there is no reservation found on your name in our database.

USER: Not a big problem, anyhow thank you very much for your kind information.

ASSISTANT: Thank you for reaching us.