You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: Can you help me to find a flight from PHL to JFK?

ASSISTANT: Sure, may I know your trip dates to find a flight for you?

USER: My trip dates are 03/04 and 03/06.

ASSISTANT: Please wait a moment, let me check.

USER: Sure, take your own time.

ASSISTANT: May I know your name for further proceedings?

USER: I am Raymond Taylor.

ASSISTANT: Sorry for the inconvenience, there is no flight for you Taylor.

USER: That's ok, thanks for your valuable information.

ASSISTANT: Welcome, have a good day.