You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I best assist you now?

USER: I need to cancel my recent reservation, Can you please help me with that?

ASSISTANT: Sure, I can cancel your reservation right now. Before that I need to know your good name please?

USER: Katherine Evans here.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: There is a reservation found on your name, Are you sure shall I proceed for cancellation?

USER: Yes, proceed.

ASSISTANT: Sure, your ticket has been cancelled.

USER: Thanks for your information.

ASSISTANT: Thanks for approaching us.