You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: Is this flight booking agency?

ASSISTANT: Yes, it is.

USER: I want to visit Oracle Arena in Oakland, can you assist me in booking a ticket?

ASSISTANT: Sure, may I know your name please to proceed further?

USER: I am Robert Roberts.

ASSISTANT: When are you planning your journey, Roberts?

USER: My journey dates are 02/16 and 02/18.

ASSISTANT: Could you please help me with your airport codes?

USER: I want to fly from MCO to OAK.

ASSISTANT: Please wait a minute.

USER: Ok.

ASSISTANT: Delta airlines is providing a service on your route. It costs you 100. Shall I proceed booking the ticket?

USER: Yes, please.

ASSISTANT: Your ticket is confirmed and the flight number is 1002.

USER: Thank you for booking.

ASSISTANT: Thank you for choosing our services. Have a good day.