You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you today?

USER: My name is Jessica Taylor, can you help me to cancel my reservation which I had done a week ago?

ASSISTANT: Sure, I am mirthful to help you to cancel your reservation.

USER: Thank you so much.

ASSISTANT: Please wait a moment.

USER: Please take your own time.

ASSISTANT: Sorry, no reservation found on your name to change your reservation.

USER: Pleased with your service, that is ok if my reservation is not found.

ASSISTANT: Thank you for opting us, have a great day.