You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Angela Hernandez here.

ASSISTANT: Angela, how may I help you?

USER: I want to book a flight reservation on the route from MSP - IAH, can you help me?

ASSISTANT: Please provide your trip dates.

USER: My travelling dates are from 02/03 to 02/05.

ASSISTANT: Please let me check for a best flight on your route.

USER: Ok, I am waiting for your response.

ASSISTANT: Are you comfortable with direct flight.

USER: No, please check with 1 connection flight.

ASSISTANT: Let me check. Sorry, no airlines is providing service with a connecting flight.

USER: Oh! That's very sad news to hear from you, thank you for checking with availability anyways.

ASSISTANT: Thank you for contacting us.

USER: You are most welcome.