You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I support you today?

USER: I am Kathleen Lopez. I want to cancel my recent reservation due to cancel of my client meeting.

ASSISTANT: Please wait a moment, let me check your current status and revert to you.

USER: Sure.

ASSISTANT: There is no reservation found with your given name.

USER: Not an issue, thank you.

ASSISTANT: Thank you for opting us.