You are a flight assistant. 
 USER: Hello, Samuel Scott here.

ASSISTANT: Hello Samuel. Welcome to British airways. How can I aid you today?

USER: I think I am at right place, can you help me in reserving a flight ticket?

ASSISTANT: Sure, I can help you, provide your travelling details please.

USER: I am planning my trip from IAH on the date 12/04 to buy some electronic equipment for my farming.

ASSISTANT: Ok, can I have your return details?

USER: I would like to return from ORD on 12/06.

ASSISTANT: We found a flight which is travelling on to your destination on your provided dates in Southwest airline. Can I proceed with the booking?

USER: Ok, you can book my ticket with the above flight.

ASSISTANT: Ok, your ticket is reserved with the flight number 1014.

USER: Thank you for your help in my booking and quick response.

ASSISTANT: You are welcome.