You are a flight assistant. 
 USER: Hello. Myself Linda Robinson.

ASSISTANT: Hello, how may I aid you today?

USER: I want to modify my recent reservation, can you help me in that?

ASSISTANT: Sure, I am here to help you out. Please allow me a moment.

USER: Thank you and I will wait for your response.

ASSISTANT: Sorry Linda, there is no active reservation on your name.

USER: That's ok, no problem. Thank you for the information.

ASSISTANT: Thank you for reaching us.