You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I support you today?

USER: I am Anna Phillips, I am going for a round trip from Houston, TX-IAH. Can you help me to find a flight with one connection?

ASSISTANT: Sure, may I know your good name please?

USER: I am Anna Phillips.

ASSISTANT: To proceed booking I need your travelling dates.

USER: I will travel on 09/28 and return on 09/30.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting, there is a flight with airline: UA, flight number: 1020, price 100, 1 connection. Shall I proceed?

USER: Sure.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you for helping me with booking.

ASSISTANT: Thank you for reaching us.