You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I need to cancel my recent reservation, can you please help me?

ASSISTANT: How may I help you? Ok, can you share your name?

USER: Myself Dorothy Garcia.

ASSISTANT: Sorry, there is no reservation found with that name.

USER: That's ok, thank you for the information.

ASSISTANT: Thank you for reaching us.