You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you?

USER: I am Dorothy Mitchell, can you help me to book a flight from PHX to OAK?

ASSISTANT: Sure, can you share your travel dates please?

USER: My travelling dates would be 07/11 and 07/13.

ASSISTANT: Thanks for your patience. I have found Delta airlines which flies with one connection.

USER: Proceed with booking.

ASSISTANT: Yes, I have confirmed your flight ticket with flight number 1000.

USER: Thank you for your help.

ASSISTANT: Thank you.