You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: My name is Ashley Walker. I am looking to book a flight ticket to meet my friend in Oakland, can you help me for booking a flight ticket from CLT to OAK?

ASSISTANT: Sure, I am here to help you in booking. Can you please share your travel dates?

USER: My travelling dates are 08/31 and 09/02.

ASSISTANT: Do you want any stopover in your journey?

USER: No. I need a direct flight for my journey.

ASSISTANT: Sorry, no direct flights are available on your route.

USER: That's ok, thank you for checking.

ASSISTANT: Welcome, have a nice day. Thank you for opting us.

USER: Welcome.