You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you at this moment?

USER: I am Patricia Nelson. I planned for a vacation to PHL, can you please help me to book a flight ticket from MSP?

ASSISTANT: Sure, I will help you. Please send your travelling dates.

USER: I would like to travel on 06/07 and 06/09.

ASSISTANT: Can I have a moment please? I will check the availability.

USER: Sure.

ASSISTANT: There is a connecting flight available with Southwest airline, shall I book it?

USER: Ok, please confirm my booking.

ASSISTANT: Your booking is done with flight number 1013. Happy journey.

USER: Thank you for your service.

ASSISTANT: You are welcome, have a nice day.