You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I guide you?

USER: I am Sarah Hall. I would like to book a flight ticket from CLT back to CLT.

ASSISTANT: Sure, can I know your preferable dates?

USER: I am starting on 11/08 and return back on 11/10.

ASSISTANT: I found a flight 1019 of AA airlines matches with your preferences, can I proceed?

USER: Yes, please proceed.

ASSISTANT: Your ticket is booked.

USER: Thank you so much for your time.

ASSISTANT: Thank you for your time.