You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I would like to travel from DEN to AUS as a holiday trip.

ASSISTANT: Can you please share me your preferable travel dates?

USER: My trip dates are 11/14 and 11/16.

ASSISTANT: Is there any class preference for you?

USER: I am comfortable with economy class.

ASSISTANT: Do you have any other requirements?

USER: I need break in my journey.

ASSISTANT: May I know your good name please for documentation?

USER: Patrick Carter here.

ASSISTANT: There is an airline called American airlines of flight 1012 in an economy class with lay by. Would you like me to proceed?

USER: Please proceed.

ASSISTANT: Your seat has been reserved.

USER: Thank you so much.

ASSISTANT: Thank you for reaching us.