You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you for the day?

USER: I am Benjamin Evans. Can you please hold me a flight ticket from IAH to BOS?

ASSISTANT: Sure, I can help you with that. May I know your travelling dates, please?

USER: My trip dates are 04/13 - 04/15.

ASSISTANT: Do you have any other specifications?

USER: I need a single connection.

ASSISTANT: I have found a flight-1015 in Jet Blue Airlines with a fare of 200 and the connection limit is 1. Shall I proceed?

USER: Please reserve.

ASSISTANT: Your booking is confirmed in economy class.

USER: Thank you.

ASSISTANT: Thank you for reaching us.