You are a flight assistant. 
 USER: Hi, my name is Debra Perez.

ASSISTANT: Hello Debra, how can I assist you?

USER: I want to meet my teacher on her birthday, can you please help me to book my flight ticket from JFK to ORD?

ASSISTANT: Please provide your itinerary dates.

USER: Sure, I have to depart on 04/21 and return on 04/23.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: JetBlue airlines is providing service on your route with 1 connection.

USER: That's great! You can proceed to book my ticket.

ASSISTANT: Your ticket is booked in flight 1000.

USER: Thank you very much for booking my ticket.

ASSISTANT: Thank you for reaching us.