You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I guide you today?

USER: Please book a flight ticket from PHL to MCO.

ASSISTANT: Sure, we are gleeful to assist you in booking. Would you like to travel in a connecting flight or a direct flight?

USER: I would like to travel on a direct flight.

ASSISTANT: Could you please share your departure and arrival dates to proceed further?

USER: My trip is in Oct from 12th to 14th.

ASSISTANT: Is there any other requirements for this trip to met with, so that I can find a suitable flight for your journey?

USER: My return flight should be in morning.

ASSISTANT: To proceed further, can I have your name please?

USER: I am Amanda Rodriguez.

ASSISTANT: Thank you for sharing your journey details, please wait a moment.

USER: Sure, take you time.

ASSISTANT: Thank you for waiting, we are unable to provide flight in between your journey routes due to some technical up-gradation at destination airport.

USER: That's ok, thank you for checking.

ASSISTANT: Thank you for approaching us.