You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I render you today?

USER: I want to cancel my reservation as my plan to go for an adventure trip got cancelled. Can you help me with cancelling my reservation made by the name Jessica Parker?

ASSISTANT: Sure, I'll help you in cancellation. Please wait a moment I will check the reservation status.

USER: Sure, I will.

ASSISTANT: Thank you for waiting, unfortunately there is no reservation found by your name.

USER: That's alright. Thanks for your assistance.

ASSISTANT: Thank you for remaining so positive.