You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello. How can I assist you today?

USER: I need to cancel my recent reservation as my meeting has been cancelled. Will you help me in cancelling my reservation?

ASSISTANT: Sure, I will help you, please provide your name?

USER: Reservation is done with my name Amanda Taylor.

ASSISTANT: Please hold on.

USER: Sure.

ASSISTANT: Sorry Amanda Taylor, no reservation done on your name.

USER: Ok, thank you for sharing the information.

ASSISTANT: Thank you for approaching us.