You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, what can I do for you now?

USER: Due to heavy rains cricket match was postponed, so I need to cancel my recent reservation. Can you please help me out?

ASSISTANT: Ok. To cancel your ticket, I need your name.

USER: I am Stephanie King.

ASSISTANT: Thanks for your name. Hold on I will check and let you now the status.

USER: Ok.

ASSISTANT: There was no reservation with your name.

USER: Ok, no problem.

ASSISTANT: Thank you for picking us.

USER: Thank you.