You are a flight assistant. 
 USER: Hello, I am Emma Adams.

ASSISTANT:  Hello, how may I oblige you today?

USER: I am planning to attend a Music Festival in Austin TX - AUS, can you help me in booking a flight ticket from NC - CLT?

ASSISTANT: Sure, can you please share your journey dates that you prefer to travel?

USER: I want to fly on 05/16 and return on 05/18.

ASSISTANT: We have found a connected flight with Southwest airlines, flight number 1027 and the fare of 200.

USER: You can proceed to booking.

ASSISTANT: Your booking is done.

USER: Thank you.

ASSISTANT: Your welcome.