You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: Can you help me to cancel my recent reservation?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: May I know your good name to proceed further?

USER: Elizabeth Davis here.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Thanks for being patient, we found a reservation on your name. Shall I cancel it?

USER: Yes, please cancel.

ASSISTANT: Your flight ticket has been cancelled.

USER: Thank you.

ASSISTANT: Thank you for opting us.