You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Cynthia Scott.

ASSISTANT: How may I aid you?

USER: I am planning to visit Houston, IAH. Can you please book me a ticket from Los Angeles, LAX?

ASSISTANT: Sure, I am here to help you out. May I know your travelling dates please?

USER: My preferable journey dates are from 07/10 to 07/12.

ASSISTANT: Wait a moment please.

USER: Sure, please search for direct flight on this route.

ASSISTANT: Southwest airlines is available in your route with the ticket fare of 100, shall I proceed with the booking?

USER: Is it a direct flight?

ASSISTANT: It is a connected flight having two stops.

USER: Please don't proceed the booking. Thank you for providing information.

ASSISTANT: Ok, thank you for reaching us.