You are a flight assistant. 
 USER: Hello Debra Miller here.

ASSISTANT: Hello, how can I aid you today?

USER: I am scheduled to go for year end meeting in client location. Can you book a ticket for me?

ASSISTANT: Sure, I can help you with booking.

USER: Thank you.

ASSISTANT: Can you please provide your source and destination?

USER: I would fly from Oakland, CA - OAK and I should return from New York, NY - JFK.

ASSISTANT: Could you please provide your schedule dates?

USER: I should start on 12/18 and end on 12/20.

ASSISTANT: Please wait a moment. I will check and revert you.

USER: OK.

ASSISTANT: Thanks for your time. There is a flight with airline Frontier and it is a direct flight. Fare is 100 with airline number 1017. Shall I proceed with booking?

USER: Sorry, I don't want to go with direct flight. Thanks for your kind reply and response.

ASSISTANT: Thank you for contacting us. Have a good day.