You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Brandon Roberts here.

ASSISTANT: Roberts, how may I help you?

USER: I want to book a flight reservation on the route from EWR - IAD, can you help me?

ASSISTANT: Sure, please provide your journey dates.

USER: My travelling dates are from 01/30 to 02/01.

ASSISTANT: Please hold on for a while.

USER: Ok, take your time.

ASSISTANT: AA airlines with flight 1002 is providing service with 1 connection.

USER: Please proceed with booking my flight reservation.

ASSISTANT: Your ticket is reserved.

USER: Thank you for helping me out.

ASSISTANT: Thank you for approaching us.

USER: Most welcome.