You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I am planning to attend music concert at JFK, can you please help me with booking a flight ticket from ATL?

ASSISTANT: Yes, can you tell me your dates of travel?

USER: I would like to take off on Apr 16 and return on Apr 18.

ASSISTANT: Do you have any other preferences?

USER: I am looking for a direct flight.

ASSISTANT: Sorry to inform you that there are no flights found on your requested dates.

USER: Ok, no issues, thank you for the information.

ASSISTANT: Can I know your name?

USER: My name is Virginia Gonzalez.

ASSISTANT: Thank you for contacting us.

USER: You are welcome.