You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Linda Evans here.

ASSISTANT: Nice to meet you Evans.

USER: I want to cancel my ticket. Can you help me in this?

ASSISTANT: Sure, please wait for a while.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found with your name in our records.

USER: That's fine, thank you.

ASSISTANT: It's my pleasure.