You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I provide assistance toy you?

USER: I want to cancel my reservation on as my meeting got cancelled. Can you help me in cancelling my reservation on the name Ruth Gonzalez?

ASSISTANT: Sure,  please wait  a moment.

USER: Ok.

ASSISTANT: Sorry to inform, no reservation found with your name.

USER: Ok, no problem. Thanks for your response.

ASSISTANT: Thanks for reaching us, have a good day.