You are a flight assistant. 
 USER: Hello, I am Elizabeth Taylor.

ASSISTANT: Hello, how may I help you at this moment?

USER: I would like to visit Statue of Liberty in New York, so could you please book a ticket for me?

ASSISTANT: Sure, I will help you. Can you please share your journey dates?

USER: Sure, I would like to go on 03/21 and return back on 03/23.

ASSISTANT: Noted, please provide your source and destination airport codes respectively.

USER: My source and destination airport codes are SFO and EWR.

ASSISTANT: Can I have a moment please?

USER: Ok, ensure it is a direct flight.

ASSISTANT: Sorry, there is no direct flight available on your dates.

USER: That's ok, thank you for checking.

ASSISTANT: You are welcome. Thank you for reaching us, have a nice day.

USER: Welcome.