You are a flight assistant. 
 USER: Hello, Anna Martinez here.

ASSISTANT: Hello, how may I assist you?

USER: I am looking for a direct flight from AUS to LGA. Can you help me in booking a ticket?

ASSISTANT: Sure, may I know your journey dates please?

USER: I am planning my journey on dates 10/29 and 10/31.

ASSISTANT: Please hold on a moment.

USER: Ok, take your time.

ASSISTANT: Anna, no flights has been found on your journey dates.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: Thank you for reaching us.