You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Kevin Hernandez.

ASSISTANT: How may I assist you?

USER: I am planning to travel from IAH to MSP, could you please help me out?

ASSISTANT: Sure, may I know your journey dates please?

USER: Sure, please book me a plane ticket from 07/18 to 07/20.

ASSISTANT: Please wait a moment. I found a flight for you in AA airlines with price 200. Can I proceed?

USER: Ok, please proceed.

ASSISTANT: Ok, your ticket has been booked with flight number 1011.

USER: Thank you so much.

ASSISTANT: Thank you for choosing us.