You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I support you today?

USER: I need to cancel my resent reservation due to my exam got cancelled. Can you please check the reservation by this name Dennis Gonzalez?

ASSISTANT: Sure, May I know your name? Ok, please wait for a while.

USER: Ok.

ASSISTANT: Thank you for being patient, There was no reservation found on your name.

USER: Ok, no problem. hanks for your information.

ASSISTANT: Thank you for contacting us.