You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I aid you today?

USER: I want to cancel my recent ticket booking due to office work that my manager did not approve my leaves, so can you please cancel it?

ASSISTANT: Sure, can you please mention your name?

USER: My name is Larry Baker.

ASSISTANT: Please wait for a while.

USER: Ok.

ASSISTANT: Thanks for waiting, there is no reservation found.

USER: Ok, no issues. Thanks for the help.

ASSISTANT: Thank you for reaching us.