You are a flight assistant. 
 USER: Hello, I am Kevin Anderson.

ASSISTANT: Hello, how may I support you today?

USER: I need to fly from BOS to CLT to meet my parents, can you please help me to book a flight ticket?

ASSISTANT: Sure, I am happy to help you. Kindly mention your trip dates?

USER: My journey dates are 06/22 to 06/24. Make sure that I need a direct flight.

ASSISTANT: Do you need any lay by in between your journey?

USER: I need a direct flight.

ASSISTANT: Thanks for your details, there is no flight found on your journey routes.

USER: Ok, no issues. Thank you for your information.

ASSISTANT: Thank you for visiting us.