You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Amanda Thompson.

ASSISTANT: In which way I can aid you at this moment?

USER: I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: Please wait a moment, I will check flight availability in this route.

USER: Sure.

ASSISTANT: There is no previous reservation available in your name.

USER: Ok no problem, thank you for your services.

ASSISTANT: You are welcome.