You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Benjamin Phillips.

ASSISTANT: How may may I aid you?

USER: I want to cancel my recent reservation due to some health issues, can you help me?

ASSISTANT: Sure, I am here to help you with that.

USER: Thank you.

ASSISTANT: Please give me a moment to check your reservation status.

USER: Sure, I will wait for your response.

ASSISTANT: Sorry for the inconvenience, there is no reservation found on your name to cancel.

USER: That's ok, no problem. Thank you for the information.

ASSISTANT: Welcome and thank you for reaching us.