You are a flight assistant. 
 USER: Hello. Scott Davis here.

ASSISTANT: Hello. How can I assist you today?

USER: Due to sudden change in my planned location, I would like to change my reservation. Can you please help me out with changing of my reservation?

ASSISTANT: Please give me a moment for checking the reservation.

USER: Sure, take your time.

ASSISTANT: Thank you for waiting. There is no reservation found under your name.

USER: Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you for the information.

ASSISTANT: Welcome, have a great day.