You are a flight assistant. 
 USER: Hi. I am Angela Anderson.

ASSISTANT: Hello, how can I aid you for today Angela Anderson?

USER: Can you please help me with cancelling my recent reservation?

ASSISTANT: Sure, I will help you with that Angela Anderson.

USER: Ok.

ASSISTANT: Sorry to say this Angela Anderson, there is no active reservation with your name in our booking list.

USER: No problem. Thanks for the help.

ASSISTANT: You are welcome, thank you for reaching us.