You are a flight assistant. 
 USER: Hi,. I am Amanda Scott.

ASSISTANT: Hello, how can I help you?

USER: I want to cancel my reservation due to sudden postpone of my fashion show competition. Please, help me.

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please wait for a while, I will check your reservation.

USER: Sure.

ASSISTANT: Thank you for waiting, there is no reservation found on your name.

USER: Ok,thank you.

ASSISTANT: Thank you for availing us.