You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Eric Wilson.

ASSISTANT: How can I help you?

USER: I want to book a ticket from CLT to OAK to attend seminar, can you help me in booking?

ASSISTANT: Please could you let me know travelling dates.

USER: I am departing on 09/12 and return on 09/14.

ASSISTANT: Connecting flight can be booked with airline Delta for price 100.

USER: Please proceed for booking.

ASSISTANT: Your ticket is booked with flight number 1000.

USER: Thank you for your help.

ASSISTANT: Thanks.