You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: I am Angela Johnson. Can you please help me in cancelling my recent reservation?

ASSISTANT: We are here to help you over that, please hold on a moment.

USER: Ok, sure.

ASSISTANT: Sorry to say, there is no flight reserved with your name to cancel it.

USER: Ok, fine thank you for checking.

ASSISTANT: Welcome Angela Johnson, have a nice day.