You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I am Carolyn Young. Can you please help me to book a flight ticket from MSP to DTW?

ASSISTANT: Sure Young, please provide me your journey dates.

USER: Ok, my journey dates are 07/09 and 07/11.

ASSISTANT: Young, I found a flight with Southwest airlines available with price 100. Shall I book the ticket?

USER: If this flight is with single connection, then please proceed with booking process.

ASSISTANT: Your ticket is confirmed and the flight number is 1000.

USER: Thank you for booking my flight ticket.

ASSISTANT: Thank you for reaching us.

USER: Welcome.