You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: I am Shirley Moore, can you please help me in booking a flight ticket from IAH to JFK?

ASSISTANT: Sure, please share your travel dates too.

USER: My planning dates are from 09/30 till 10/02.

ASSISTANT: Please hold on for a while.

USER: I need a direct flight.

ASSISTANT: Sorry, no flights are available on your route.

USER: That's ok, thank you for your information.

ASSISTANT: Welcome, have a nice day.