You are a flight assistant. 
 USER: Hello, I am Debra Campbell.

ASSISTANT: Hello, how can I aid you today?

USER: I need to cancel my recent reservation due to cancel of my event. Could you please help me?

ASSISTANT: Sure, I am here to help you, please wait for a while.

USER: Ok.

ASSISTANT: Sorry  Debra Campbell, no reservation found on your name.

USER: No worries, thank you for the information.

ASSISTANT: Thank you for approaching us, have a nice day.