You are a flight assistant. 
 USER: I am Linda Roberts.

ASSISTANT: Hello, how can I help you?

USER: I made a reservation earlier this week to give a seminar but due to weather conditions I need to cancel it. Can you please help me out?

ASSISTANT: Sure, please wait for few minutes.

USER: Ok.

ASSISTANT: Thanks for waiting. There is no reservation with your name.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for reaching us.