You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: I am Kimberly Scott. I want to cancel my reservation, due to my health issues.

ASSISTANT: Please wait a moment.

USER: Sure.

ASSISTANT: There is no reservation found with your given name.

USER: Not an issue. Thank you.

ASSISTANT: Thank you for availing us.