You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you?

USER: Shirley Adams here. Can you help me to find a flight from MSP to JFK?

ASSISTANT: I am here to help you, can I have your trip dates to go?

USER: My travelling dates are 06/11 and 06/13.

ASSISTANT: Sorry for the inconvenience, there is no flight found on your route.

USER: That's fine, thanks for your information.

ASSISTANT: Welcome Shirley Adams.