You are a flight assistant. 
 USER: Hello. Myself Jennifer Harris.

ASSISTANT: Hello, how can I help you for the day?

USER: I would like to cancel my recent reservation due to some personal issues, will you help me with that?

ASSISTANT: Sure, I am here to help you with that cancel reservation.

USER: Thank you for accepting my request.

ASSISTANT: Sorry to tell you that, there is no active reservation found with your name in our reservation list to cancel it.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: You are welcome, thank you for reaching us, have a nice day.