You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Jonathan Scott, want to travel from PHX to ATL.

ASSISTANT: On which dates you are willing to travel?

USER: My travelling dates are from 02/17 to 02/19.

ASSISTANT: There is a flight available for you in Southwest airline with 1 connection. Shall I proceed?

USER: Please proceed.

ASSISTANT: Your ticket is booked.

USER: Thank you for your help.

ASSISTANT: Welcome.