You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I abet you?

USER: My name is Betty Harris. I want to do some changes in my existing reservation. Can you help me for that?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Sorry, no reservation found on your name to change your reservation.

USER: That's ok, thank you for your information.

ASSISTANT: Welcome, have a nice day.