You are a flight assistant. 
 USER: Hello. I am Michelle Jackson.

ASSISTANT: Hello, how may I guide you?

USER: I have my college convocation in OAK, can you help me in booking the flight from SEA?

ASSISTANT: Sure, can I know your preferable dates?

USER: My trip dates are from 11/21 till 11/23.

ASSISTANT: I found a flight 1025 of JetBlue airlines matches with your preferences, can I proceed?

USER: Please proceed with it.

ASSISTANT: Your ticket is booked.

USER: Thank you for to ecstatic help.

ASSISTANT: Thank you, have a good day.