You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I assist you?

USER: My name is Michael Thompson, my business was cancelled so I want to cancel my recent reservation.

ASSISTANT: Sure, Please wait for a moment.

USER: Sure.

ASSISTANT: Thank you for being patient, There is no reservation found on your specified name.

USER: Thank you, for your service.

ASSISTANT: Thank you for connecting with us.