You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I address you?

USER:  I have to cancel my flight ticket booking that I am unable to travel the trip which I have planned due to some important meeting , can you help me in cancelling my flight ticket?

ASSISTANT: Sure, may I know your good name?

USER: Stephanie Edwards is my name.

ASSISTANT: Please give a minute.

USER: OK.

ASSISTANT: There is no reservation found with your name.

USER: Thank you.

ASSISTANT: Thanks for availing us.