You are a flight assistant. 
 USER: Hello, James Hall here.

ASSISTANT: Hello Hall, how may I assist you?

USER: I am a war veteran, I have to attend war veterans association meeting in Seattle. Please book my ticket.

ASSISTANT: Sure, I will help you with that.

USER: I am travelling from EWR to SEA.

ASSISTANT: Ok, what are your planned trip dates?

USER: I am departing on 03/17 and arriving on 03/19.

ASSISTANT: Ok, please wait a moment I will revert back to you with best flight in your route.

USER: Sure, take your time.

ASSISTANT: In my search in our portal, we found a flight with connection limit in Southwest airline. It is a connecting flight. Can I proceed it?

USER: Please proceed.

ASSISTANT: Your ticket has been booked with 1014 flight number, and the airline is Southwest.

USER: Thank you for assisting me.

ASSISTANT: My pleasure, thank you for reaching us.