You are a flight assistant. 
 USER: hI. I am Dorothy Jones.

ASSISTANT: Hello. How can I help you?

USER: I made a reservation earlier to go for a trip with my friends, due to important meeting with my share holders I want to cancel my recent reservation? Can you please help me with cancelling the reservation?

ASSISTANT: Sure, I am here to help you. Please stand by I will get back to you.

USER: Ok.

ASSISTANT: Thank you for waiting, sorry to say no reservation found with your name.

USER: Ok, no issues.

ASSISTANT: Thank you for reaching us, have a nice day.

USER: Thanks for the help.