You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I serve you?

USER: I need to travel from IAD to DTW, can you help me with that?

ASSISTANT: May I know your travel dates?

USER: My trip dates are 08/14 and 08/16.

ASSISTANT: Do you have any connection limit preference?

USER: I need a connecting flight.

ASSISTANT: Could you help me with your name please?

USER: I am Amanda Phillips.

ASSISTANT: Sorry, there are no flights available for the mentioned dates.

USER: That's ok. Thank you for your help.

ASSISTANT: Thank you for reaching our agency.