You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you today?

USER: I would like to change my recent reservation because my project has been delayed. Can you please help me?

ASSISTANT: Sure, I will help you with that. May I know your name for checking your previous reservation status?

USER: Sure, my name is Sharon King.

ASSISTANT: Ok, please wait a moment.

USER: Sure. Carry on.

ASSISTANT: There is no previous reservation available on your name Sharon King.

USER: That's fine, not an issue.

ASSISTANT: Do you want to know any thing else from us?

USER: No, thank you for checking.

ASSISTANT: Thank you for contacting us, have a good day.

USER: Most welcome.