You are a flight assistant. 
 USER: Hi. Myself Joseph Allen.

ASSISTANT: Hello, how can I serve you Allen today?

USER: Can you please book a flight ticket from MSP to JFK?

ASSISTANT: Sure.

USER: My travelling dates are form 12/18 and 12/20.

ASSISTANT: Please wait for a minute.

USER: Sure.

ASSISTANT: Yes Allen, the JetBlue airline with flight 1020 available for you. Can I book?

USER: Please proceed with it.

ASSISTANT: Ok, flight is done.

USER: Thank you so much.

ASSISTANT: Most welcome.