You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you today?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, we are perky to help you. Can you share your good name?

USER: I am Susan Perez.

ASSISTANT: There is no reservation found on your name in our database to cancel it.

USER: No issues. Thank you.

ASSISTANT: Thank you.