You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: I want to book a ticket from CLT to OAK, can you help me?

ASSISTANT: Sure, may I know your planned travel dates please?

USER: My travel dates are Feb 13 and 15.

ASSISTANT: Would you like to travel in a connecting flight or a direct flight?

USER: I prefer to travel in connecting flight.

ASSISTANT: May I know your good name please?

USER: I am Mary Martin.

ASSISTANT: We found Southwest airline with economy class and flight number is 1008 with arrival time is 7:00 hours and depart time is 19:00 hours.Shall I proceed for booking?

USER: You can book it.

ASSISTANT: Your ticket is booked.

USER: Thank you for booking.

ASSISTANT: You are welcome.