You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I benefit you?

USER: I am Ruth Evans, I planned a round trip from Charlotte, NC-CLT. Can you help me to book a flight ticket?

ASSISTANT: Sure, do you need a connecting flight or direct flight?

USER: I need a connecting flight.

ASSISTANT: Please let me know your travel dates.

USER: I will travel on 05/20 and return on 05/22.

ASSISTANT: Ok, there is an Spiirit airline with flight number 1019 is going on your route and price is 100.

USER: Ok, please proceed with booking.

ASSISTANT: Your booking has been processed.

USER: Thank you for helping me now.

ASSISTANT: Thank you for choosing our service.