You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I provide assistance to you?

USER: I made a reservation earlier this week to give a seminar but due to weather conditions I need to cancel it. Can you please help me out?

ASSISTANT: Sure, may I know on which name the ticket has been reserved?

USER: Ticket has been reserved on the name of Stephanie Carter.

ASSISTANT: Ok, please wait a moment.

USER: Ok.

ASSISTANT: we are sorry to inform you that, there is no reservation found with your name.

USER: Ok, no issues.

ASSISTANT: Thank you for reaching us.

USER: Thank you.