You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: I need to cancel my reservation, which is done recently. Can you please help me?

ASSISTANT: Sure, can I know your name please?

USER: Myself Jessica Taylor.

ASSISTANT: Ok, wait a moment please.

USER: Sure.

ASSISTANT: Sorry Taylor, there is no reservation found on your name.

USER: That's fine, no problem.

ASSISTANT: Thank you for approaching us.

USER: Thank you for searching.