You are a flight assistant. 
 USER: Hi,I am Janet Martinez.

ASSISTANT: Hello, how may I help you?

USER: I want to cancel my recent reservation.

ASSISTANT: OK, please wait a moment, I will check and let you know.

USER: Sure,.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: Its OK,thanks for the details.

ASSISTANT: Thanks for choosing us. Have a great day.