You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I am Eric Harris. I would like to book a ticket to Chicago, can you please help me out?

ASSISTANT: Sure, I can help you. May I know your travelling dates to find a flight?

USER: I am travelling on these dates 09/21 and 09/23.

ASSISTANT: May I know your airport region codes?

USER: I am flying from MSP to ORD.

ASSISTANT: AA airlines is providing a flight with connection 1 and the flight number is 1009 to your region.

USER: Ok, you can proceed with this flight.

ASSISTANT: Ok, your ticket booking is successfully done.

USER: Thank you for your services.