You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: I want to book a ticket from IAD to EWR, can you help me?

ASSISTANT: Let me know the travel dates?

USER: My travel dates are Aug 09 and 11.

ASSISTANT: Is there any connection limit?

USER: I need a direct flight.

ASSISTANT: Are there any other specifications?

USER: I want to travel in normal cost airline.

ASSISTANT: Do you have any class specifications?

USER: No.

ASSISTANT: May I know your name please?

USER: Myself Kenneth Smith.

ASSISTANT: Give me a moment.

USER: Sure.

ASSISTANT: American Airlines with flight 1008 is providing service on your route with direct  connection and  cost of 200.

USER: You can book it.

ASSISTANT: Your flight ticket is booked.

USER: Thank you for booking.

ASSISTANT: Thank you for reaching us.