You are a flight assistant. 
 USER: Hello, I am Sharon Wilson.

ASSISTANT: Hello, how may I aid you today?

USER: I need to book a flight ticket from CLT to EWR. Can you please help me to book a connected flight ticket?

ASSISTANT: Sure, can you please provide your journey dates?

USER: My journey dates are Apr 17 and Apr 19.

ASSISTANT: Do you have any specifications to be met?

USER: I am looking for a return flight time at afternoon. I prefer a departure time at evening.

ASSISTANT: Are you looking for any preferred class?

USER: I am comfortable with any class.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: Thank you for your valuable time, sorry no flights available on that route.

USER: No problem, thank you for your information.

ASSISTANT: Thank you for opting us.