You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I need to cancel my reservation due to my planned event got cancelled. So please help me with cancelling my reservation.

ASSISTANT: Sure, let me know your name?

USER: Sure, myself Jerry Perez.

ASSISTANT: I have found your reservation, can I proceed cancel it?

USER: That's great, please proceed with cancelling.

ASSISTANT: Your ticket is cancelled.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us, have a nice day.