You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I am Laura Evans, need a direct flight to Phoenix. Can you assist me in booking a ticket?

ASSISTANT: Sure, help me with your travel dates?

USER: On the occasion of friendship day, I want to meet all my school friends on 08/10. So I will start on 08/09. I will return on 08/11, because I have to back to my work.

ASSISTANT: May I know your travel airport codes?

USER: Sure, it's from Houston, HOU to Phoenix, PHX.

ASSISTANT: We found airline AA and it is a direct flight. Flight number 1003 with fare 100.

USER: Ok, go ahead with booking.

ASSISTANT: Your booking is done.

USER: Thanks for assisting me, I am glad at your service.

ASSISTANT:  Thank you for reaching us.