You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you today?

USER: I am Kimberly Garcia.

ASSISTANT: Nice to meet you.

USER: In my previous reservation I gave wrong airport codes, so can you help me for changing an existing reservation?

ASSISTANT: Sure, I will help you on that.

USER: Thank you.

ASSISTANT: Please give me a moment for checking your reservation status.

USER: Ok, I will wait for your response.

ASSISTANT: Thank you for waiting. There is no reservation found under your name.

USER: Oh! It's ok, no problem. Thank you for your quick response.

ASSISTANT: My pleasure, have a great day.