You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: I need to cancel my recent reservation, can you help me in doing that?

ASSISTANT: Sure, may I know your name?

USER: Janet Robinson here.

ASSISTANT: Give me a minute.

USER: Sure.

ASSISTANT: On your request, we have cancelled your reservation successfully.

USER: Thank you.

ASSISTANT: Thank you for reaching us.