You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: I'm Donna Baker. I am planning to attend music concert at LGA, can you please help me with booking a flight ticket from EWR?

ASSISTANT: Sure, can you provide your journey dates?

USER: Sure, I would like to take off on 12/20 and return back on 12/22.

ASSISTANT: Do you need any halt in between your journey?

USER: Yes, I need a flight with 1 connection.

ASSISTANT: There is a connecting flight with number 1026 in airline Spirit, the fare is 100.

USER: Yes, please proceed with the booking.

ASSISTANT: Your ticket is reserved.

USER: I appreciate your help, thank you.

ASSISTANT: Thank you for reaching us.