You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I want to attend Film festival at Houston, IAH. Can you please book a ticket from CLT?

ASSISTANT: Sure, please provide your itinerary dates.

USER: My scheduled dates are Sept 16 and Sept 18.

ASSISTANT: Do you prefer a direct flight?

USER: No, I prefer single connected flight.

ASSISTANT: Which class do you prefer to travel?

USER: I prefer economy class.

ASSISTANT: Do you have any other preferences?

USER: No.

ASSISTANT: May I know your name?

USER: Sure, I am Andrew Davis.

ASSISTANT: Southwest airlines with flight 1028 is providing a connecting flight and ticket costs you 200 in economy class.

USER: Ok, please proceed for booking.

ASSISTANT: Your ticket is confirmed Andrew Davis. Flight departs at 17:00 hours and arrives at 21:00 hours.

USER: Thank you.

ASSISTANT: Thank you for choosing us.