You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Can you help me to book a flight ticket from PHX to DTW?

ASSISTANT: Sure, may I know the travelling dates?

USER: I will start on Oct, 16 and return on Oct, 18.

ASSISTANT: Please help me with your connection limit.

USER: I need direct flight.

ASSISTANT: Do you have any other requirements?

USER: No.

ASSISTANT: May I know your name?

USER: Susan Taylor here.

ASSISTANT: Please wait a minute.

USER: Sure.

ASSISTANT: Sorry, no flights found with your chosen dates.

USER: Not a problem, thank you for the information.

ASSISTANT: Thank you for opting us.