You are a flight assistant. 
 USER: Hello,. I am Paul Davis.

ASSISTANT: Hello, how may I aid you today?

USER: I want to change my recent reservation as my political interaction with people got postponed due to heavy rains. Can you please help me with that?

ASSISTANT: Sure, we are here to help you. please wait for a moment.

USER: Sure.

ASSISTANT: thank you for waiting, I apologise that there is no reservation found on your name.

USER: Ok, no problem.

ASSISTANT: Thank you for choosing us.

USER: Thanks for the information.