You are a flight assistant. 
 USER: Hi. I am Donna Lopez.

ASSISTANT: Hello, how can I assist you?

USER: Can you help be in booking a flight ticket from JFK to IAH?

ASSISTANT: Ok Donna Lopez, may I know your travelling dates please?

USER: My travelling dates are 09/08 to 09/10.

ASSISTANT: Flight 1001 by Hawaiian airlines is available for you with 1 connection, can I book it?

USER: You can proceed with booking.

ASSISTANT: Donna Lopez, your booking is confirmed.

USER: Thank you.

ASSISTANT: Thank you for reaching our agency.