You are a flight assistant. 
 USER: Hi. I am Mark Rodriguez.

ASSISTANT: Hello, how may I help you today?

USER: Can you please hold me a flight ticket for my round trip in Austin, TX - AUS?

ASSISTANT: Sure, may I know your dates of journey?

USER: My trip dates are 05/16 - 05/18.

ASSISTANT: Do you need a halt in between the journey?

USER: I need a single connection.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT:  Thanks for waiting, we are happy to inform you that we have found a Southwest airline, flight number-1008, connections-1 and price limit is 100.

USER: Please reserve.

ASSISTANT: Your booking has been confirmed.

USER: Thank you.

ASSISTANT: Thank you for opting us.