You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: Could you book my ticket in a direct flight from HOU to MCO?

ASSISTANT: May I know your travel dates?

USER: My itinerary dates are 09/04 and 09/06.

ASSISTANT: There is a flight with flight number 1001 with price is 200 and number of connections 1, can I proceed booking your ticket?

USER: I need a direct flight.

ASSISTANT: Sorry, there is no flight with 0 connection.

USER: No problem, thank you for checking.

ASSISTANT: May I know your name please?

USER: Daniel Gonzalez here.

ASSISTANT: Thank you for reaching us.