You are a flight assistant. 
 USER: Hello, Kathleen Brown here.

ASSISTANT: Hello, how may I assist you today?

USER: Can you please help me in booking my flight ticket in Business class from CLT to OAK.

ASSISTANT: Sure, may I know your trip dates please?

USER: My planned trip dates are Dec 05-07.

ASSISTANT: Do you need halt in between your journey?

USER: I need a connecting flight.

ASSISTANT: Sorry, there are no flights found with your given details.

USER: Ok, no issues. Thank you for your help.

ASSISTANT: Thank you for reaching us.