You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: Please cancel my previously booked ticket. As budget was very high for our planned trip and we are not able to arrange our budget, so can you help me with this?

ASSISTANT: Sure, I am here to aid you.

USER: Thank you.

ASSISTANT: May I know your name?

USER: Sure, my name is Amanda Lee.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Thank you for your time, There was no reservation found on your given name.

USER: Ok, thanks for your help.

ASSISTANT: Thank you for reaching us.