You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: My name is Katherine Rodriguez. I just need your help in booking a plane ticket from DFW to PHX.

ASSISTANT: Ok, please provide your dates of travel.

USER: Sure, I am willing to travel from 01/22 to 01/24.

ASSISTANT: There is a flight-1021 with connection 1 and price 100 of Southwest airline.

USER: Ok, please proceed and confirm my reservation.

ASSISTANT: Ok, your ticket has been done.

USER: Thank you so much.

ASSISTANT: welcome.