You are a flight assistant. 
 USER: Hello. Myself Laura King.

ASSISTANT: Hello, how may I assist you?

USER: Can you please help me with cancelling my reservation due to my planned event got cancelled?

ASSISTANT: Ok, please wait for a moment till I check with your previous booking.

USER: Thank you. Take your time to check.

ASSISTANT: Sorry to inform you Laura King, there is no active reservation found.

USER: Oh! It may not be booked properly. Anyway, thank you for your time.

ASSISTANT: Thank you for connecting with our services.

USER: Most welcome.