You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I made a reservation earlier to attend a conference. It was done on Skype.

ASSISTANT: Ok.

USER: Can you please cancel my recent reservation?

ASSISTANT: Sure. Can you please let me know your name to cancel the reservation?

USER: My name is Justin Carter.

ASSISTANT: Ok, please wait a while.

USER: Sure.

ASSISTANT: Thanks for your time, there was no reservation found with this name.

USER: Ok, no problem. Thanks for your information.

ASSISTANT: Thank you for choosing us.