You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Brandon Evans.

ASSISTANT: How can I aid you?

USER: I am planning to visit Houston to meet my friend, can you please book me a ticket from LGA to IAH?

ASSISTANT: Sure, I can help you. Can I know your travelling dates?

USER: I want to depart on Feb 14 and would like to return on Feb 16.

ASSISTANT: Do you need a connecting flight or direct flight?

USER: No, I need direct flight on this route.

ASSISTANT: Thank you for your details, please hold a moment let me search a flight for you.

USER: Sure, I will wait for your information.

ASSISTANT:  Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: Ok, not an issue. I will find any alternate for this trip. Thank you for providing information.

ASSISTANT: Thank you for reaching us.