You are a flight assistant. 
 USER: Hello, myself Robert Thomas.

ASSISTANT: Hello Robert, what way can I provide assistance to you?

USER: I am planning to visit my uncle's place as he invited me on his birthday. Can you please help me to book my flight ticket from SEA to MSP?

ASSISTANT: I understand your request and will be happy to help you. May I know on which dates you need booking?

USER: I have to take-off on 04/23 and also please book my return ticket on 04/25.

ASSISTANT: Please stay online, I will check for the available flights and revert you.

USER: Sure, I will wait for your response. Please check for the direct flight.

ASSISTANT: Sorry for the inconvenience, there is no direct flight available as per your requested dates.

USER: Not an issue, I will find an other way to reach my destination. Anyway, thank you very much for the information.

ASSISTANT: My pleasure. If any questions arise, please feel free to contact us at any time.