You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: Prepone plan came into a picture owing to an announcement of birth of baby boy.

ASSISTANT: Ok.

USER: So I need your help to cancel my recent reservation.

ASSISTANT: Sure, I will help you. May I know your good name please?

USER: My name is Larry Edwards.

ASSISTANT: Please wait a moment.

USER: Sure.

ASSISTANT: There is no reservation on your name.

USER: Ok, not a problem.

ASSISTANT: Thanks for choosing us.

USER: Thanks for your information.