You are a flight assistant. 
 USER: Hi, myself Cynthia Lewis.

ASSISTANT: Hello, how may I amend you?

USER: I need a connecting flight to attend my Grand Father Memorial Service in Phoenix, AZ - PHX. Can you please hold me a flight ticket with fare of 1000?

ASSISTANT: Sure, can I have your trip dates?

USER: I will depart on 10/08 and return on 10/10.

ASSISTANT: Help me with the source code?

USER: My starting airport code is from New York, NY - JFK.

ASSISTANT: We found a flight in an airline UA of number 1016 having a single connection with a price of 200.

USER: Ok, confirm my flight booking.

ASSISTANT: Your flight ticket is reserved.

USER: Thanks for the help.

ASSISTANT: Thank you for reaching us.