You are a flight assistant. 
 USER: Hello, I am Jeffrey Lopez.

ASSISTANT: Hello, how can I help you today?

USER: I am planing to visit my brother hometown in NC - CLT, can you help me with single connection of flight?

ASSISTANT: Sure, may I know your planned travel dates?

USER: My depart is on 11/05 and return on 11/07.

ASSISTANT: Please share me your source point.

USER: My origin is EWR.

ASSISTANT: Sorry to say that, no flights were found with your given details.

USER: No problem, thank you.

ASSISTANT: Thank you for reaching us.