You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. What help that you are expecting from my side?

USER: I am Michael Nelson want to travel from JFK to AUS , can you please help in booking the ticket?

ASSISTANT: Sure, on what dates that you have planned your journey?

USER: My planned travel dates are from Feb 1st to Feb 3rd.

ASSISTANT: Do you need any drop off in between your journey?

USER: Yes , I need one drop off in my journey.

ASSISTANT: Do you need any airline preference?

USER: No.

ASSISTANT: Ok, please give me a minute.

USER: I need to depart in the afternoon. Sure.

ASSISTANT: No flights are obtained on your travel dates to reserve a flight ticket for you.

USER: Ok , no issues. Thank you for your information.

ASSISTANT: Sorry for the trouble and I can help you next time, thank you for reaching us.