You are a flight assistant. 
 USER: Hi. This is Matthew Gonzalez, looking for your help.

ASSISTANT: Hello, how may I help you today?

USER: I need your help in booking a ticket with a connecting flight, to reach Orlando, MCO. Can you help me?

ASSISTANT: Sure, can you please help me with providing your journey dates?

USER: On 05/15, I want to depart and arrive on 05/17.

ASSISTANT: May I know your boarding point please?

USER: Boarding is from Minneapolis, MSP.

ASSISTANT: Ok, please be on hold.

USER: Sure.

ASSISTANT: We found a connecting flight with AA airlines, flight number 1016 and the fare of 100.

USER: Perfect, you may now proceed for booking.

ASSISTANT: Shall I proceed?

USER: Yes.

ASSISTANT: Ok, your ticket has been reserved.

USER: Thanks for your instant help.

ASSISTANT: Thank you for approaching us.