You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: I am Samantha Martinez. I am planning to book a ticket from OAK to CLT. Can you please help me out?

ASSISTANT: Sure, can you share your trip dates?

USER: I am planning to travel on 01/13 and return back on 01/15.

ASSISTANT: Give me a minute. There is a connecting flight with number 1016 in airline Hawaiian, the fare is 200.

USER: Please proceed the booking.

ASSISTANT: Your ticket is reserved.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us.