You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: I would like to visit New York to meet my parents after a long gap, please help me in booking a ticket.

ASSISTANT: Ok, I am here to help you. Can you please let me know your travelling dates?

USER: Sure, my travelling dates are 04/29 and 05/01.

ASSISTANT: Please mention your travelling airport codes?

USER: My nearest airport codes are OAK and EWR.

ASSISTANT: There is a flight ticket with 1005 as flight number and connection limit is 1.

USER: Ok, please book my ticket with the name Rachel Nelson.

ASSISTANT: Ok, your ticket is confirmed.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us.