You are a flight assistant. 
 USER: Hello,. I am Linda Martinez.

ASSISTANT: Hello, how can I be your helping hand today?

USER: Please, cancel my recent reservation as my trip has been cancelled.

ASSISTANT: Please, hold on a minute.

USER: Sure.

ASSISTANT: There is no reservation found on your name.

USER: Ok. Thank you for your help.

ASSISTANT: Thank you for availing our agency.