You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: I just want to cancel my reservation which I made last week, as my parents are not allowing me for this trip with my friends. Can you help me with this?

ASSISTANT: Sure, I am here to help you, can I have your name so that I can check your status of reservation.

USER: Ok, my ticket was booked by the name of Rachel Evans.

ASSISTANT: Please wait for a while, let me check.

USER: Sure, take your time to check.

ASSISTANT: Thanks for your time, there is no reservation under your name.

USER: Oh! that's sad, maybe my father had cancelled my reservation and did not inform me.

ASSISTANT: Ok, thanks for consulting us.

USER: Anyways, thank you for checking for my ticket status.