You are a flight assistant. 
 USER: Hi, I am Rachel Miller.

ASSISTANT: Hello, how can I help you?

USER: I wish to go for Brooklyn walking tour with my friends to New York, can you please a book a ticket to EWR?

ASSISTANT: Sure, please share me your travelling dates.

USER: My travelling dates are from 03/24 to 03/26.

ASSISTANT: Can I know your origin code?

USER: My boarding point is New York, JFK.

ASSISTANT: Are you comfortable with direct flight?

USER: No, I need  a connecting flight.

ASSISTANT: Sorry there are no flights with your specifications.

USER: Ok, no problem. Thank you for the information.

ASSISTANT: Thank you for reaching us.