You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I guide you?

USER: I am Deborah King. I would like to cancel my recent reservation, due to some health issues. Can you please help me?

ASSISTANT: Sure, please hold on for a moment, let me check.

USER: Sure, take your own time.

ASSISTANT: I am sorry, there are no reservation with your name.

USER: That's ok, no problem. Thank you for checking.

ASSISTANT: Thank you, have a good day.

USER: You are welcome.