You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you?

USER: Ashley Walker here. Please help me out in booking the ticket from ORD to CLT.

ASSISTANT: Sure. Can I know your travelling dates?

USER: My trip dates will be 07/07 to 07/09.

ASSISTANT: Do you need any break?

USER: Yes, I need 1 connection.

ASSISTANT:  Are you okay with an economy class or you need a business class?

USER: I am ok with both the classes but my price limit is 500.

ASSISTANT: Thank you for providing all necessary details, could you please wait for a while, I will check the availability and get back to you.

USER: Sure.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: That's ok, no problem. Thank you.

ASSISTANT: Thank you for choosing us.