You are a flight assistant. 
 USER: Hello, my name is Cynthia White.

ASSISTANT: Hello, how can I assist you?

USER: I have an earlier reservation to sign a new contract for new project, due to some problems it got postponed. Can you aid me with that?

ASSISTANT: Sure, we are euphoric to help you. Please wait for a while, I will check with the reservation on your name.

USER: Sure, I will wait for your response.

ASSISTANT: Thank you for being patient. We did not find any reservation on your name.

USER: That's Ok, thanks for your information.

ASSISTANT: Thank you for reaching us. Have a nice day.