You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER:  I am Richard Edwards want to visit JFK, can you book a ticket from OAK?

ASSISTANT: Sure, may I know your planned trip dates?

USER: Sure, my travelling dates will be 05/03 and 05/05.

ASSISTANT: Please wait for a minute. I found a flight in Hawaiian airlines with price 200. Shall I book the ticket for you?

USER: Ok, proceed with my booking.

ASSISTANT: Your ticket is confirmed and the flight number is 1022.

USER: Thank you.

ASSISTANT: Thank you for utilising our services.