You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, what can I do for you?

USER: Can you help me in cancelling my recent reservation?

ASSISTANT: Sure, will you please provide your name?

USER: Sure, My name is Shirley Phillips.

ASSISTANT: Wait a minute.

USER: Sure.

ASSISTANT: Sorry, there was no reservation found on your specified name.

USER: Ok, No issues. Thank you.

ASSISTANT: Thank you for choosing us.