You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you?

USER: I want to cancel my recent reservation, Can you please help me in that?

ASSISTANT: May I know your name?

USER: My name is Donald Lopez.

ASSISTANT: Please wait a moment.

USER: Sure. Ok, that.

ASSISTANT: I found your reservation and I have cancelled it.

USER: That was nice and fast, Thank you.

ASSISTANT: Thanks for reaching us.