You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: I made a reservation earlier this week to take a part in hummer ride but due to road rampage on the track it got cancelled so that I want to cancel my recent reservation, can you help me?

ASSISTANT: Sure, I am here to help you out. I need your name for the cancellation process?

USER: My name is Amy Hall.

ASSISTANT: Please be on hold let me check and I will revert to you with the status.

USER: Sure.

ASSISTANT: Sorry,  I found no reservation with your given name.

USER: Ok, no problem. Thank you for the information.

ASSISTANT: Thank you for approaching us. Have a nice day.