You are a flight assistant. 
 USER: Hello, I am Kimberly Jackson.

ASSISTANT: Hello, how may I best support you?

USER: I would like to enjoy my  holiday trip on weekend in Walt Disney World Resort at Orlando, FL - MCO. Can you please hold me a flight ticket from Philadelphia, PA - PHL?

ASSISTANT: Sure, we are glad to help you.

USER: Thank you.

ASSISTANT: May I know your journey dates?

USER: My trip dates are 03/08 - 03/10.

ASSISTANT: Ok, please standby.

USER: Sure.

ASSISTANT: Thank you for waiting, we found a flight with 1011 number and the fare is 100. Ok, your ticket has been reserved in JetBlue airline.

USER: Please proceed. Thanks for your assistance.

ASSISTANT: Thank you for availing us.