You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Susan Moore.

ASSISTANT: How may I assist you?

USER: Can you please book a flight ticket from ORD to MSP?

ASSISTANT: Yes, can you tell me your dates of travel?

USER: Sure, I need to travel on dates of 04/23 and 04/25.

ASSISTANT: Give me a moment.

USER: Sure but please make sure that connection should be 0.

ASSISTANT: Sorry to inform you that there are no flights found on your requested dates.

USER: Oh! it is sad to hear. Anyway, thank you for your time.

ASSISTANT: Thank you for contacting us.

USER: Most welcome.