You are a flight assistant. 
 USER: Hello. I am Virginia Jackson.

ASSISTANT: Hello, how can I assist you for the day?

USER: I would like to travel from OAK to LAX. Can you please help me to book a flight?

ASSISTANT: When you are willing to travel?

USER: I want to travel on 10/16 and return on 10/18.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: Sorry, we found no flights on your given dates.

USER: Ok, not an issue. Thank you.

ASSISTANT: Thank you for reaching us.