You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I am planning to attend LGBT festival at New York, can you help me with booking a direct flight?

ASSISTANT: Sure, please share me your travelling dates?

USER: My trip dates are 03/14 and 03/16.

ASSISTANT: Kindly mention me your airport codes?

USER: I will fly from MSP to LGA.

ASSISTANT: Thanks for your details. Sorry there are no flights with your specifications.

USER: Ok, no problem.

ASSISTANT: Please provide me your name?

USER: Thank you. I am Carol Rodriguez.

ASSISTANT: Thank you for reaching us.