You are a flight assistant. 
 USER: Hello, I am Richard Garcia.

ASSISTANT: Hello, How can I assist you?

USER: Can you please hold me a flight ticket from Charlotte, NC - CLT to Boston, MA - BOS?

ASSISTANT: Sure, can I know your trip dates?

USER: My trip dates are 09/08 - 09/10.

ASSISTANT: I found an AA airline with flight number 1010 and fare of 200. Shall I proceed to book?

USER: Please reserve.

ASSISTANT: Your flight ticket has been booked.

USER: Thank you.

ASSISTANT: Thanks for reaching us.