You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I render you?

USER: I am Kathleen Thompson. I need to book a ticket to meet my friend on his birthday 09/02. Could you please help me in booking a return ticket on 09/04?

ASSISTANT: Sure, may I know your source and destination codes?

USER: My airport codes are HOU and MSP.

ASSISTANT: May I know your connection limit?

USER: I need a halt in between the journey.

ASSISTANT: Sorry, we have a direct flight to your destination point.

USER: No, don't proceed with booking. Thank you for your information.

ASSISTANT: Thank you for availing us.