You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you for today?

USER: Can you help me to cancel my reservation which I did recently?

ASSISTANT: I feel gleeful to help you about that. Can you please provide your name to check the reservation status?

USER: My name is Michelle Scott.

ASSISTANT: I have found the reservation with your name. Are you sure would you like to cancel it?

USER: Ok, please proceed.

ASSISTANT: I have cancelled your reservation as per your request.

USER: Thank you for assisting me.

ASSISTANT: You are welcome, thank you for choosing our service.