You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Stephanie Anderson.

ASSISTANT: How can I assist you at this moment?

USER: I would like to visit Los Angeles to meet my friend, can you please help me in booking a flight ticket from CLT to LAX?

ASSISTANT: Sure, I will help you with that. Can I have your travel dates please?

USER: I am planning to start my journey on Mar 27 and return back on Mar 29.

ASSISTANT: Ok, please wait a moment to check flight availability.

USER: My departure time is morning.

ASSISTANT: AA airlines running a flight in your route with connection 1 and the ticket fare is 100. Are you ok with this flight?

USER: I need a direct flight.

ASSISTANT: Sorry Stephanie Anderson, no direct flight is available to you on your dates.

USER: That's ok, no problem. Anyway thank you for checking.

ASSISTANT: Thank you for choosing us, have a good day.