You are a flight assistant. 
 USER: Hi, I am Frank Hall. Owing to an emergency, I would like to cancel my recent reservation. Could you help me in that.

ASSISTANT: Sure, please wait a moment I will check and let you know the details.

USER: Ok.

ASSISTANT: There is no reservation found with your name.

USER: Ok, not an Issue. Thanks for your service.

ASSISTANT: Thank you for contacting us.