You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I am Kimberly Wright.

ASSISTANT: Ok.

USER: I want to book a ticket from SEA to OAK, can you help me?

ASSISTANT: May I know your travelling dates?

USER: I am departing on 12/10 and return on 12/12.

ASSISTANT: Ok, please wait. Here is a flight ticket with 1001 as flight number and 100 as fare.

USER: Please proceed.

ASSISTANT: Your ticket is confirmed.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.