You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you today? May I know your good name please?

USER: I am Joshua Rodriguez and I want to reach New York to attend board meeting. Can you help me to book a connecting flight?

ASSISTANT: Sure, can you please mention your journey dates?

USER: My journey dates would be on 09/25 to 09/27.

ASSISTANT: Please ensure your journey points?

USER: My airport codes are from AZ-PHX to NY-JFK.

ASSISTANT: Ok, please wait for a while.

USER: Ok.

ASSISTANT: We found a Southwest airlines, flight number 1009, price is 100 with one  connection.

USER: Ok, you can proceed.

ASSISTANT: Shall I go through the booking?

USER: Yes.

ASSISTANT: Your ticket has been reserved.

USER: Thank you.

ASSISTANT: Thank you for reaching us. Have a nice day.