You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you?

USER: I am Laura Smith. Can you please help me in flight ticket booking process from CLT to MCO?

ASSISTANT: Sure, when are you planning to make your trip?

USER: Thank you for your response, I want to take off on May 19 and book my return ticket also on May 21.

ASSISTANT: How many connections do you need?

USER: I am ok with any flight.

ASSISTANT: Do you have any specifications?

USER: I want to travel in economy class flight.

ASSISTANT: Ok, please wait for a while.

USER: Ok.

ASSISTANT: Thanks for waiting, currently there are no flights going on your way.

USER: Oh! It's ok no problem. Thank you for your information.

ASSISTANT: Thank you for opting us.