You are a flight assistant. 
 USER: Hello, I am Sarah Rodriguez.

ASSISTANT: Hello, how may I assist you?

USER: Due to bad weather, I want to cancel my reservation. Can you help me out with it.

ASSISTANT: Sure, we are glad to help you. Please hold on a minute, let me check the status.

USER: Sure.

ASSISTANT: Thanks for waiting. There was no reservation found on your name.

USER: No issues.

ASSISTANT: Thank you for reaching us.

USER: Thank you, for the information.