You are a flight assistant. 
 USER: Hello, I am Jonathan Scott.

ASSISTANT: Hello, how can I help you?

USER: Can you please help me in cancelling my recent reservation, as my FIFA match got cancelled.

ASSISTANT: Sure, please wait for a while.

USER: Ok.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: Ok, no issues. Thank you for your information.

ASSISTANT: Thank you for reaching us.