You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: Can you please cancel my recent reservation which I have done previously with my name Susan Turner?

ASSISTANT: Sure Susan, please give me a moment.

USER: Sure, get back with status of my reservation.

ASSISTANT: Thank you for your patience. I had found your reservation. Do you want me to cancel it now?

USER: Yes, please cancel it.

ASSISTANT: I had successfully cancelled your reservation.

USER: Thanks for your help.

ASSISTANT: Thank you for reaching us. We are glad to serve you.