You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: I made a reservation earlier but I am not feeling well to travel, so I need to cancel my reservation. Can you cancel my ticket on the name of Cynthia Davis?

ASSISTANT: Ok, please wait I will revert you.

USER: Sure.

ASSISTANT:  Sorry, no reservation found on your name.

USER: No problem, thanks for your support.

ASSISTANT:  Thanks for availing us.