You are a flight assistant. 
 USER: Hello. My name is Samuel Roberts.

ASSISTANT: Hello, How can I assist you?

USER: I want to cancel my reservation to avoid working in drought weather conditions which will affect my health. Can you help me, Please?

ASSISTANT: Sure, Please wait a minute.

USER: OK.

ASSISTANT: Sorry, No reservation found on your name.

USER: Thank you, For providing me valuable information.

ASSISTANT: Thank you, Have a good day.