You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I am Michael Thompson, can you help me to book a flight from MCO to LGA?

ASSISTANT: Sure, I am here to help. Please share me your trip dates.

USER: Ok, my travel dates are 10/15 and 10/17 respectively.

ASSISTANT: Sorry Thompson, there is no flight in our airlines.

USER: That's ok. Thank you for assisting me.

ASSISTANT: Thank you for reaching us.