You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Laura Thomas.

ASSISTANT: How may I guide you today?

USER: I would like to book a ticket from AUS to DEN, can you please help me out?

ASSISTANT: I would be happy to help you with that. Can you please share your preferable journey dates?

USER: I am travelling on these dates 09/02 and 09/04.

ASSISTANT: Please wait for minute.

USER: Sure.

ASSISTANT: I found a ticket for you with price of 100 and connection is 1.

USER: Ok, you can proceed.

ASSISTANT: I confirmed your ticket successfully with UA airline.

USER: Thank you for your services.

ASSISTANT: Thank you for reaching us.