You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I guide you?

USER: I'm Susan Perez. I am planning to attend music concert at PHL, can you please help me with booking a flight ticket from PHX?

ASSISTANT: Ok, can you please mention your desired dates for this journey?

USER: Sure, I would like to take off on 11/14 and return back on 11/16.

ASSISTANT: Ok, can you wait for a moment please?

USER: Sure.

ASSISTANT: Flight-1023 is available for you with 1 connection at the price of 100 by JetBlue airlines, can I proceed?

USER: Yes, please proceed with the booking.

ASSISTANT: Your ticket is reserved for this journey, thank you for consulting with our services.

USER: Thank you for your help.