You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, may I know your name please?

USER: Myself Michelle Robinson.

ASSISTANT: Yes, how can I help you?

USER: Please cancel my recent reservation, since our educational tour has been cancelled due to budget problem.

ASSISTANT: Ok fine, please wait for a while.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found by your name.

USER: It's ok.

ASSISTANT: Thank you and have a nice day.

USER: Thank you.