You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: Can you please help me in cancellation of my reservation as I am not feeling well?

ASSISTANT: Sure, I am here to assist you. May I know your name?

USER: Sure, I am Melissa Baker.

ASSISTANT: Thank you. Please wait, let me check your reservation status.

USER: Sure.

ASSISTANT: Sorry, no reservation found under your name in our database.

USER: Not an issue with that, anyways thank you for the information.

ASSISTANT: You are welcome and thank you for contacting us.