You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am planning to book a flight ticket to SFO from EWR, can you please help me out?

ASSISTANT: Sure, please share your journey dates?

USER: Sure, my trip dates are Mar 18 and Mar 20.

ASSISTANT: Do you have any specifications?

USER: I am looking for a flight with 1 connection.

ASSISTANT: Is there any class preference?

USER: No.

ASSISTANT: May I know your good name?

USER: Sure, my name is Kevin Scott.

ASSISTANT: We found a flight in Delta airlines, flight number is 1021 with single connection and price is 400 business class. Shall I proceed?

USER: Ok, please confirm my reservation.

ASSISTANT: Your ticket has been booked.

USER: Thank you for the help.

ASSISTANT: Thank you for choosing us.