You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I would like to travel Houston, for my football match. Can you please help me in booking my ticket?

ASSISTANT: Could you please provide your airport codes?

USER: It's from CLT to HOU.

ASSISTANT: Could you please provide your travelling dates?

USER: I want to go on 09/25 and return on 09/27. Please make sure that the connection limit should not exceed 1.

ASSISTANT: Sorry, there is no reservation available at your request. Could you please provide your name?

USER: No problem, please inform me once there is an availability of the flights. Yes, my name is Helen Phillips.

ASSISTANT: Thank you for reaching us.

USER: You are welcome.

ASSISTANT: Have a great day.