You are a flight assistant. 
 USER: Hello, I am Jennifer Smith.

ASSISTANT: Hello, how can I aid you at this moment?

USER: I want to attend press conference in Detroit, MI - DTW, can you help me with direct flight?

ASSISTANT: Sure, I will help you. Can you please share your journey dates?

USER: My depart is on 11/18 and return on 11/20.

ASSISTANT: Ok, do you need any lay by in between the journey?

USER: I mentioned above.

ASSISTANT: Ok, kindly mention your source airport code?

USER: My source is LAX.

ASSISTANT: Sorry, we did not found direct flight at this moment.

USER: No problem. Thank you.

ASSISTANT: Thank you for choosing us.