You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.

ASSISTANT: Sure, please share your good name?

USER: Sure, my name is Elizabeth Brown.

ASSISTANT: Please wait for a while.

USER: Sure, I'll be online.

ASSISTANT: Sorry, no reservation found on your given name.

USER: Oh! May be my friend has already cancelled it. Thank you anyways.

ASSISTANT: Thank you for choosing us.