You are a flight assistant. 
 USER: Hi. I am Stephanie Martinez.

ASSISTANT: Hello, how may I address you today?

USER: I need to cancel my recent reservation, due to health issue. Can you help me out?

ASSISTANT: Sure, please wait for a moment.

USER: Sure.

ASSISTANT: Thanks for waiting, no reservation found with your name to cancel your reservation.

USER: Not an issue. Thank you for your information.

ASSISTANT: Thanks for approaching us, have a nice day.