You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Elizabeth Evans, want to change my existing reservation due to some emergency. Please help me out with that.

ASSISTANT: Sure, please wait a minute.

USER: Ok, take your time.

ASSISTANT: There is no reservation found under your name.

USER: It's ok, not an issue. Thank you for your help.

ASSISTANT: Most welcome.