You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you at this moment?

USER: I am Margaret Roberts. I would like to cancel my recent reservation, can you please help me?

ASSISTANT: Sure, I am mirthful to help you with this reservation cancel.

USER: Thank you.

ASSISTANT: Please hold for a moment.

USER: Sure, take your own time.

ASSISTANT: There is no active reservation found with your name in our reservation list to cancel it.

USER: That's ok, thank you for checking.

ASSISTANT: Thank you for reaching us, have a great day.