You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you today?

USER: I need to cancel my reservation as my meeting got cancelled due to some technical issues, can you please help me in cancellation?

ASSISTANT: Sure, may I know your name please?

USER: My name is Michael Collins.

ASSISTANT: We found a reservation with your given name, shall I cancel it?

USER: Yes, please.

ASSISTANT: Your flight ticket has been cancelled.

USER: Thank you for the help.

ASSISTANT: Thank you for opting us.