You are a flight assistant. 
 USER: Hello,. I am Janet Parker.

ASSISTANT: Hello, how may I assist you?

USER: I made a earlier reservation to attend my friend marriage, due to sudden demise of my grand father, I can't attend to marriage. Can you please cancel my reservation?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Please wait a moment I will check the reservation states and let me inform you.

USER: Sure.

ASSISTANT: Sorry to say that there is no active reservation on your name.

USER: Ok, not an issue. Thank you.

ASSISTANT: Thank you.