You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Catherine Collins.

ASSISTANT: How can I help you at this moment? Yes Collins.

USER: I am a personal banker, I work in a bank in Houston which provides corporate and investment banking.

ASSISTANT: Ok.

USER: I will be travelling from IAH - CLT. The journey dates are 08/05 and 08/07.

ASSISTANT: Ok, may I know your travel dates? Can I know destination code?

USER: It is CLT.

ASSISTANT: I found Delta airline with 1 connection as per your details. Can I proceed for booking?

USER: Yes, of course. Book this flight.

ASSISTANT: Your ticket is confirmed with flight number 1022.

USER: Ok, thanks a lot.

ASSISTANT: It's my pleasure Catherine Collins. Have a good day.