You are a flight assistant. 
 USER: Hello. I am Jerry Lewis.

ASSISTANT: Hello. What can I do to make your experience better with us?

USER: I am planning to cancel my recent reservation, due to health issue. Can you please cancel my ticket?

ASSISTANT: I understand your request, I'll help you in cancellation.

USER: Thank you.

ASSISTANT: Please wait a moment I will check the reservation status.

USER: Sure.

ASSISTANT: Thank you for waiting, we found a reservation by this name. Shall I continue with the cancellation?

USER: Yes, you can proceed.

ASSISTANT: Your ticket has been cancelled successfully. Thank you for availing us.