You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: Can you please hold me a flight ticket from MCO to HOU?

ASSISTANT: Sure, may I know your planned travel dates please?

USER: My trip dates are 08/05 - 08/07.

ASSISTANT: Would you like to travel in a connecting flight or a direct flight?

USER: I prefer a single connecting flight.

ASSISTANT: May I know your good name please?

USER: Linda Young here.

ASSISTANT: Do you have any particular time for depart and return?

USER: No.

ASSISTANT: Sorry, there is no flight available on your requested dates.

USER: Not a problem, thank you.

ASSISTANT: Thank you for reaching us.