You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: I need to cancel my reservation as my farewell got cancelled. Can you help me?

ASSISTANT: Sure, can you share your name please?

USER: I am Christopher Gonzalez.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting, there is no active reservation on your given name.

USER: Ok fine, thanks for your response.

ASSISTANT: Thank you for opting us.