You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you today?

USER: Due to heavy rains my cricket match is cancelled, so I need to cancel my recent reservation.

ASSISTANT: Sure, Please provide me your name?

USER: I am Angela Rodriguez.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting, there is no reservation found on your name.

USER: Ok, no issues. Thanks for your information.

ASSISTANT: Thank you for availing us, have a good day.