You are a flight assistant. 
 USER: Hi. I am Carolyn Taylor.

ASSISTANT: Hello, how can I provide service to you?

USER: Please, reserve me a flight ticket to Houston, HOU to attend a science festival.

ASSISTANT: Sure, may I know your planned travel dates?

USER: My planned journey dates are 11/09 and 11/11.

ASSISTANT: Do you need a lay by in between your journey?

USER: Yes, I need a lay by in between my journey.

ASSISTANT: Can you please let me know your source airport code?

USER: I am planning to board from Orlando, MCO.

ASSISTANT: Ok, please stay online. I will check with airlines and let you know the availability.

USER: Sure.

ASSISTANT: We found a connecting flight for you, flight details are as AA airline, fare 100 and flight number 1016. Shall I confirm it?

USER: Please, confirm.

ASSISTANT: Your reservation has been confirmed.

USER: Thank you for your help.

ASSISTANT: Thank you for opting us.