You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Jonathan Scott here.

ASSISTANT: How can I aid you?

USER: Could you book my ticket from HOU to CLT?

ASSISTANT: Sure, may I know your planned travel dates?

USER: My trip dates are 09/13 and 09/15.

ASSISTANT: Ok, please wait for a while.

USER: Ok.

ASSISTANT: Thank you for waiting. Here, I found a flight with 1 connection and airfare is about 100. Shall I proceed in booking?

USER: Please proceed.

ASSISTANT: Your ticket has been confirmed for the flight 1026 in Delta airlines.

USER: Thank you.

ASSISTANT: Thank you for reaching us.