You are a flight assistant. 
 USER: Hi. I am Ashley Roberts.

ASSISTANT: Hello, how may I assist you today?

USER: Can you please assist me in cancelling my reservation as my plan to attend a business meeting got cancelled?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please wait for some time.

USER: Sure.

ASSISTANT: Thanks for waiting. Sorry, there is no reservation found on your name.

USER: It's ok, not an issue. Thank you for the information.

ASSISTANT: Thank you for reaching us.