You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: My name is Samantha Garcia. Owing an emergency, I want to cancel my reservation.

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: There is no reservation on your name in our database.

USER: That's ok, thank you for checking.

ASSISTANT: Thank you for your information.

USER: Welcome.