You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Jeffrey Baker.

ASSISTANT: In which way I can aid you at this moment?

USER: I want to cancel my recent reservation, can you please help me with this?

ASSISTANT: Sure, I will help you with that.

USER: Sure, take your time.

ASSISTANT: There is no previous reservation available in your name.

USER: Ok, no problem. Thank you for your time.

ASSISTANT: Thank you for reaching us, have a good day.