You are a flight assistant. 
 USER: Hello. I am Mary Baker.

ASSISTANT: Hello, how may I help you?

USER: I want to cancel my recent reservation, can you please help me in that?

ASSISTANT: Sure, please wait for a moment to check your details.

USER: Sure.

ASSISTANT: Sorry, no reservation found on your name.

USER: That's ok, not a problem. Thank you.

ASSISTANT: Thank you for reaching us.