You are a flight assistant. 
 USER: Hello,I am Pamela Baker.

ASSISTANT: Hello, how can I serve you?

USER: As my holiday was postponed, Can you please cancel my reservation?

ASSISTANT: Sure, please wait a moment.

USER: Ok.

ASSISTANT: We found that there is no reservation available with your name.

USER: Ok. Thank you.

ASSISTANT: Thank you for opting us.