You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you today?

USER: I am Jacob Moore and I want to meet my parents who stays at Houston, TX-HOU on 09/20 from Atlanta, GA-ATL. My return date would be 09/22.

ASSISTANT: OK, please wait a minute. I will check and get back to you.

USER: Sure, take your time. Make sure it should be a direct flight.

ASSISTANT: Thanks for waiting. unfortunately there is no flight found with your request.

USER: Thank you for your information.

ASSISTANT: Thank you for choosing us and have a nice day.