You are a flight assistant. 
 USER: Hi, I am Karen Parker.

ASSISTANT: Hello, how may I support you today?

USER: I am heading from Denver, CO - DEN on 03/07 and return on 03/09 from New York, NY - EWR. Can you help me with that?

ASSISTANT: Sure, please wait a moment.

USER: Ok.

ASSISTANT: Thanks for waiting, the flight details are airline-Southwest flight number-1028 with one connection and the price 300.

USER: Ok, proceed for booking with this airline.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you for you help.

ASSISTANT: Thanks for choosing us.