You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I need to book a direct flight from MN - MSP to CA - OAK, so please make a reservation.

ASSISTANT: Sure, may I know your planned travel dates?

USER: Ok, my travelling dates are 08/17 to 08/19.

ASSISTANT: May I know your good name?

USER: Sure, my name is Nancy Baker.

ASSISTANT: Thank you for providing your details. Please wait for a moment.

USER: Sure.

ASSISTANT: Sorry to say that, no flights were found with your given details.

USER: Ok, no problem.

ASSISTANT: Thank you for reaching us.

USER: Thank you for your support.