You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: I am Margaret Green.

ASSISTANT: Nice to meet you Margaret.

USER: I am planning to book a ticket to attend a meeting at HOU. Can you please help me out from DTW?

ASSISTANT: Sure, tell me your travel dates please?

USER: I would like to travel on Dec 17 and return back on Dec 19.

ASSISTANT: Would you mind waiting for a moment?

USER: Sure.

ASSISTANT: Thanks for your patience. I have found UA airlines which flies with one connection.

USER: That's fine, please proceed the booking.

ASSISTANT: Yes, I have confirmed your flight ticket with flight number 1020.

USER: Thank you for your service.

ASSISTANT: Thank you.