You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I be your helping hand today?

USER: Thomas Perez here. I am planning to travel from Houston TX-IAH to Oakland CA-OAK.

ASSISTANT: Sure, Thomas Perez, please share your planned dates.

USER: My traveling dates depart on 09/18 and returning on 09/20. Can you please book a flight ticket for me.

ASSISTANT: Sure, we will help you. Please wait for a couple of minutes, I will check the availability of flight and notify you.

USER: OK.

ASSISTANT: Thanks for your patience, we found a flight with 1017 number. The fare is 200 with a single connection. Are you comfortable with this?

USER: Ya please proceed with the booking.

ASSISTANT: Ok, your ticket has been confirmed with JetBlue airline.

USER: Thank you.

ASSISTANT: Thank you for reaching us, have a safe journey.