You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: I need a direct flight from SEA to PHX. Please help me in booking my ticket.

ASSISTANT: Sure, can you please share your journey dates?

USER: Sure, my journey dates are from 07/02 to 07/04.

ASSISTANT: May I know your good name please?

USER: My name is Joshua Mitchell.

ASSISTANT: Joshua, no flights has been found on your requirement.

USER: It's ok, thank you for your help.

ASSISTANT: Thank you for reaching us.