You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Nicole Taylor.

ASSISTANT: How can I assist you today?

USER: I want to book a ticket from DTW to MSP to meet my parents, can you help me?

ASSISTANT: I am happy to help you, can you please provide me your trip dates?

USER: I am departing on 05/21 and return on 05/23.

ASSISTANT: Sure, please wait for a while.

USER: Ok.

ASSISTANT:  There is a flight-1020 available with JetBlue airlines and the ticket fare is 200 only. Shall I book the ticket?

USER: Please proceed for booking.

ASSISTANT: Your ticket is booked successfully and have a nice day.

USER: Thank you for your help.

ASSISTANT: Thank you for contacting us.