You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, how may I aid you?

USER: Please cancel recent reservation.

ASSISTANT: Sure, may I know your name to cancel the reservation?

USER: Virginia Carter.

ASSISTANT: Ok, I will check your reservation to cancel and get back to you. Unfortunately, there is no reservation on your name to cancel.

USER: Thanks.

ASSISTANT: Thank you for reaching us, have a good day.