You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: Due to an urgency, I would like to cancel my recent reservation. Can you help me with this?

ASSISTANT: Sure, I will help you out. Please allow me a moment.

USER: Thank you.

ASSISTANT: Please provide me your name.

USER: My previous reservation has done with my name Gary Anderson.

ASSISTANT: Sorry Gary, no reservation found on your name.

USER: Ok, not issue. May be something went wrong while booking. Thank you for providing information.

ASSISTANT: Thank you for reaching us.