You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you today?

USER: Please help me out in booking the ticket from JFK to SFO.

ASSISTANT: Sure, I will help you. Please help me with your planned travelling dates.

USER: My trip dates will be Apr 20 to Apr 22.

ASSISTANT: Please let me know with your name.

USER: Jacob Thomas here.

ASSISTANT: Please help me with your preferred class to fly.

USER: Only 1 connection needed, no more specifications required.

ASSISTANT: Thank you for letting me know. Please allow me a minute.

USER: Ok.

ASSISTANT: Thank you. We have a direct flight operated by Delta Airlines with a fare of 100. Is it ok for you?

USER: Please proceed.

ASSISTANT: I have booked you ticket in flight-1001. It departs at 19:00 hours and arrives at 12:00 hours.

USER: Thank you.

ASSISTANT: Thank you for reaching us. Have a great time.