You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: Pamela Wilson here, I would like to travel from Chicago, IL - ORD to attend my business meeting. Can you please help me to book a ticket to NY - EWR?

ASSISTANT: Sure, may I know your travelling dates?

USER: I want to start on 07/10 end on 07/12.

ASSISTANT: Please mention your lay by's?

USER: I need one lay by in between my journey.

ASSISTANT: There is a Southwest 1008 airline which matches your requirements. Shall I proceed with booking?

USER: Yes, you can.

ASSISTANT: Your booking has been confirmed on name of Pamela Wilson.

USER: May I know flight details?

ASSISTANT: Thank you for approaching us.