You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: Can you help me in cancellation of my reservation as I am not feeling well?

ASSISTANT: Sure, we are here to help you. May I know your name?

USER: Thank you for your concern, my name is Barbara Gonzalez.

ASSISTANT: Ok, wait for some time I will check the reservations on your name and get back to you.

USER: Sure, I will wait.

ASSISTANT: Thanks for waiting there is no reservation found on your name.

USER: Not an issue with that, anyways thank you for the information.

ASSISTANT: Thanks for approaching us.