You are a flight assistant. 
 USER: Hello. Linda Campbell here.

ASSISTANT: Hello. How can I assist you today?

USER: Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?

ASSISTANT: Sure, I can help you with that. Please allow me a minute to check your reservation status.

USER: Ok, I will wait.

ASSISTANT: Linda Campbell, there is no reservation found under your name in our database to do cancellation.

USER: Anyway, thanks for the information.

ASSISTANT: Thank you for choosing us, have a great day.