You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: My name is Christopher Rodriguez. Can you please help me with booking a flight ticket from MN - MSP to TX - IAH?

ASSISTANT: Could you please share your travelling dates?

USER: Sure, my departure date is on 07/28 and the return date is on 07/30.

ASSISTANT: There is no connection of flight, its a direct flight. Are you OK with the connection?

USER: I need with 1 connection.

ASSISTANT: Sorry, there is no other flight with 1 connection.

USER: That's really sad. Anyways, thank you for your help.

ASSISTANT: I am sorry for that. Thank you have a great day.

USER: No problem.