You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello.

USER: I am Andrew Scott.

ASSISTANT: How may I aid you?

USER: I would like to buy a furniture in 16th street mall at Denver, CO - DEN for my newly constructed home. Can you hold me a flight ticket from Oakland, CA - OAK?

ASSISTANT: Sure, when are you willing to travel?

USER: I will fly on 07/28 and recur on 07/30.

ASSISTANT: I found a flight in an airline AA of number 1002 having a single connection of price of 600.

USER: Please proceed.

ASSISTANT: Your flight ticket is reserved.

USER: Thanks for your help.

ASSISTANT: Thanks for your approach.