You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Sharon Williams here.

ASSISTANT: How can I help you?

USER: Can you please help me in cancelling my recent reservation? As my health is not good.

ASSISTANT: Sure, I will help you with this.

USER: Ok.

ASSISTANT: Sharon Williams, there is no active reservation found under your name in our database.

USER: That's ok, thank you for giving the information.

ASSISTANT: Thank you for contacting us.