You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Due to sudden rainfall at my source, I want to cancel my recent reservation. Can you please cancel my recent reservation?

ASSISTANT: Sure, please share your name.

USER: I am Scott Parker.

ASSISTANT: Wait a minute please.

USER: Sure, I will wait.

ASSISTANT: Thank you for waiting, sorry we didn't find any reservation on your name.

USER: Ok, Thank you for your help.

ASSISTANT: Thank you for reaching us, have a nice day.