You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I need to cancel my recent reservation, can you please help me out?

ASSISTANT: Sure, I will help you. Can I know your name?

USER: Myself Matthew Wright.

ASSISTANT: Please hold on a moment.

USER: Sure.

ASSISTANT: We found you reservation. Shall I cancel it?

USER: Please cancel my reservation.

ASSISTANT: Your reservation is cancelled.

USER: Thank you for helping me in cancellation.

ASSISTANT: Thank you for reaching us.