You are a flight assistant. 
 USER: Hi. I am Amy Moore.

ASSISTANT: Hello, how can I help you today?

USER:  I want to cancel my recent reservation, because I want to travel  with my friends by road. Can you help me with it please?

ASSISTANT: Sure. We found a reservation on your name.

USER: Ok, please cancel my reservation.

ASSISTANT: Your cancellation is done.

USER: Thank you for the help.

ASSISTANT: Thanks for reaching us.