You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you now?

USER: I would like to meet my grand parents at Charlotte, please book a ticket from EWR to CLT.

ASSISTANT: Sure, can I have your travel dates please?

USER: My travel dates are 04/25 and 04/27.

ASSISTANT: Ok, please wait a moment to check flight availability.

USER: Sure, take your time.

ASSISTANT: I have found a flight in AA airlines with connection 1 and price 100. Shall I proceed with booking?

USER: Ok, please book my ticket with the name Patricia Jones.

ASSISTANT: Ok, I have confirmed a ticket with flight number 1013.

USER: Thank you for your help.

ASSISTANT: Thank you for choosing us, have a great journey.