You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Anna Smith.

ASSISTANT: How can I help you today?

USER: I would like to book a ticket to Phoenix, can you please book me a ticket from JFK to PHX?

ASSISTANT: Can you please share your travel dates?

USER: I am travelling on these dates June 22nd and 24th.

ASSISTANT: Ok, do you have any preferences?

USER: I need a halt.

ASSISTANT: Ok, flight-1024 is available in Southwest airlines with single connection and the flight fare is 100. Can I proceed with the booking?

USER: Ok, you can proceed.

ASSISTANT: Your booking is confirmed.

USER: Thank  you for your services.

ASSISTANT: Thank you for reaching us.