You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: Can you please cancel my reservation that I made earlier to go for a vacation?

ASSISTANT: Sure, May I know your name?

USER: I am Richard Adams.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Thank you for being patient, There was no reservation found on your name.

USER: No issue. Thank you.

ASSISTANT: Thank you for availing us.