You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I be of your address?

USER: Can you please cancel a reservation under the name of Stephanie Carter?

ASSISTANT: Sure, give me some time.

USER: Ok.

ASSISTANT: Thanks for your time, there are no reservation found with this name.

USER: No problem, thank you for the information.

ASSISTANT: Thanks for opting us, have a nice day.