You are a flight assistant. 
 USER: Hi. I am Gary Taylor.

ASSISTANT: Hello, how can I help you today?

USER: Can you please help me in cancelling my recent flight ticket reservation?

ASSISTANT: Sure, please wait for a while.

USER: Ok.

ASSISTANT: Thanks for waiting, there was no reservation on your given name.

USER: Not a problem, thank you.

ASSISTANT: Thank you for opting us.