You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Betty Lopez here.

ASSISTANT: How can I assist you now?

USER: I was looking for a flight to Austin to visit Lady Bird Lake Canoes, can you book a flight from New York?

ASSISTANT: Sure, I will help you with that. Can you please mention the travelling dates of your journey?

USER: I was planning to travel on the dates from 04/12 to 04/14.

ASSISTANT: Ok, may I know the takeoff and landing airport codes please?

USER: I will be travelling from JFK - AUS for this journey.

ASSISTANT: Please wait for a while.

USER: Ok, take your own time.

ASSISTANT: Thank you for waiting, there is a flight 1011 in Southwest airline has the price 100 and the connection limit is 1. Can I proceed?

USER: Ok, you can book it by my name.

ASSISTANT: Your booking is done, have a safe journey.

USER: Thank you for helping me.

ASSISTANT: Thank you for approaching us, have a nice day.