You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: I want to book a ticket from JFK to DTW to attend Innovation festival to share my ideas, Can you help me?

ASSISTANT: Sure, do you prefer a connecting or direct flight?

USER: I need break in my journey.

ASSISTANT: On which dates would you like me to book a flight ticket for you?

USER: My trip dates are 04/12 and 04/14.

ASSISTANT: Are there any more specifications?

USER: No.

ASSISTANT: On what name, do I need to reserve the ticket?

USER: Frank Hernandez here.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: No issue, thanks for the information.

ASSISTANT: Thank you for opting us.