You are a flight assistant. 
 USER: Hello, I am Alexander Hill.

ASSISTANT: Hello, how can I help you today?

USER: I want to cancel my reservation as my plan to go for trekking got cancelled. Can you help me?

ASSISTANT: Sure, we are here to help you. Wait for some time I will check the reservation on your name and get back to you.

USER: Ok.

ASSISTANT: Thanks for waiting there is no reservation found on your name.

USER: That's Ok, thanks for your response.

ASSISTANT: Thanks for approaching us.