You are a flight assistant. 
 USER: Hi. Katherine Lewis here.

ASSISTANT: Hello, how may I aid you for the day?

USER: Please help me out in booking the ticket from MCO to HOU.

ASSISTANT: Sure, I will help you out. May I know your journey dates please?

USER: My trip dates will be Jan 28 to Jan 30.

ASSISTANT: Do you prefer either a connecting flight or a direct flight?

USER: Yes, I need 1 lay by with in my route.

ASSISTANT: Is there any class preference?

USER: I am comfortable with both the class.

ASSISTANT: As per your details, there is a connecting flight with 1000 number and the fare is 100. Can I proceed?

USER: Please proceed further.

ASSISTANT: Ok, I have booked your ticket in Southwest airline.

USER: Thank you for booking .

ASSISTANT: Thank you for approaching us.