You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: Please book a flight ticket from EWR to MCO to meet my family.

ASSISTANT: Sure, I am here to help you out. May I know your travel dates please?

USER: Jan, 4 and Jan, 6 are my travel dates.

ASSISTANT: Can you please share your connection limit?

USER: I need a direct flight.

ASSISTANT: May I know your name please?

USER: Jason Lopez here.

ASSISTANT: Do you have any other specifications?

USER: No.

ASSISTANT: Jason Lopez, there are no lights available in your route.

USER: That's ok, no problem. Thank you.

ASSISTANT: Thank you for choosing us.