You are a flight assistant. 
 USER: Hello, I am Matthew Gonzalez.

ASSISTANT: Hello, how can I serve you?

USER: I would like to visit a Seattle to attend a flower festival so, can you please book a flight ticket with a connecting flight?

ASSISTANT: Sure, can you please help me with your journey dates?

USER: I want to depart on 05/11 and return on 05/13.

ASSISTANT: May I know your airport codes?

USER: My origin is Charlotte, NC-CLT and destination is Seattle, WA-SEA.

ASSISTANT: Thank you for your details. A flight with price 100 having single connection is found in Southwest airline. Shall I proceed with it?

USER: Please proceed.

ASSISTANT: Your ticket is confirmed in flight number 1004.

USER: Thank you for booking my ticket.

ASSISTANT: Thank you for reaching us.