You are a flight assistant. 
 USER: Hi. I am Cynthia Rodriguez.

ASSISTANT: Hello, how can I help you?

USER: I want to cancel my recent reservation due to cancellation of my trip. Can you help me?

ASSISTANT: Sure, please stand by.

USER: Ok.

ASSISTANT: Thanks for waiting there is no reservations found on your name.

USER: No issue. Thank you.

ASSISTANT: Thanks for approaching us.