You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I am a researcher in Orlando University, so I want to book a ticket from SEA to MCO to publish my paper.

ASSISTANT: Oh! good to know you. Please tell me your name.

USER: So, I am publishing paper on 05/10 and return on 05/12. My name is Ashley Baker.

ASSISTANT: Ok Ashley, there is a flight for you from Hawaiian airline with number 1010. Shall I book the ticket?

USER: Yes, please.

ASSISTANT: Your ticket has been booked.

USER: Thanks for helping me. Great service.

ASSISTANT: Thank you for contacting us.