You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I planned to travel from ORD to SEA, can you help me in booking the flight ticket?

ASSISTANT: Sure, may I know your travel dates please?

USER: My trip dates are from 11/09 till 11/11.

ASSISTANT: Can I have your good name please?

USER: Myself Scott Hill.

ASSISTANT: There is a direct flight available, is that ok for you?

USER: I need a flight with 1 connecting flight.

ASSISTANT: There are no flights available with 1 connection, Hill.

USER: That's ok, no problem. Thank you for your help.

ASSISTANT: Thank you for choosing us.