You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I am planning to travel for a vacation from PHL to CLT, can you help me in booking?

ASSISTANT: May I know your travel dates?

USER: My name is Anna Thompson, and my travelling dates are 01/16 and 01/18.

ASSISTANT: Please help me with your name for booking? Sorry, there is no flight found basis on your details.

USER: That's not an issue, I will choose any other source to travel.

ASSISTANT: Thank you for reaching us.

USER: Thank you for helping me out.