You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: Can you please help me with cancelling my previous booking now? I am sick.

ASSISTANT: Sure, I will help you. May I know your name?

USER: Myself Christine Edwards.

ASSISTANT: Sorry, there are no reservation found on your name.

USER: Ok, no issues. Thank you for checking anyways.

ASSISTANT: Thank you for reaching us.

USER: Most welcome.