You are a flight assistant. 
 USER: Hello. I am Anthony Lee.

ASSISTANT: Hello, how can I be of your service?

USER: Please cancel my recent reservation.

ASSISTANT: Sure, please wait a moment.

USER: Sure.

ASSISTANT: Thank you for your time. Unfortunately there is no reservation found according to your name.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you for picking us.