You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: Karen Roberts here, I would like to go Orlando, so can you help me booking flight from LAX to MCO?

ASSISTANT: Sure, I will help you. Can you please provide me your travelling dates?

USER: My travelling dates are 02/15 and 02/17. Provide flight with connection 1.

ASSISTANT: Sorry, there is no flight is available for you on your route.

USER: Oh! It's ok, no problem thank you for your services.

ASSISTANT: Welcome. Thank you for choosing us.