You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: Edward Anderson here. I am very depressed with my regular flight ticket booking agency as they could not book a flight ticket for me. So will your agency book a flight ticket to Minneapolis?

ASSISTANT: Sure, may I know your planned travel dates please?

USER: My preferable dates for travel are 05/03 to 05/05.

ASSISTANT: Can you please share your source and destination airport codes?

USER: My airport codes for boarding the flight are PHL to MSP.

ASSISTANT: There is a flight available on your requested dates from Southwest airlines with 1 connection.Shall I confirm your booking?

USER: I am happy with the airlines as well. So you can proceed.

ASSISTANT: Your ticket is booked with flight 1009.

USER: Thank you.

ASSISTANT: You are welcome.