You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Jacob Jones here.

ASSISTANT: How may I aid you?

USER: Can you please help me in booking the ticket from IAH to JFK? As I'm planning to visit New York.

ASSISTANT: Sure, will you mention your travel dates please?

USER: Sure, my planned departure and return travel dates are 04/20 and 04/22.

ASSISTANT: Please wait for a minute.

USER: Sure, I'll wait for your response.

ASSISTANT: There is a flight with 1 connection in Southwest airlines and price is 100. Can I proceed?

USER: Sure, you can proceed.

ASSISTANT: Ok, your ticket is booked with the flight 1018.

USER: Thank you so much.

ASSISTANT: Thank you for approaching us.