You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: Can you help me to book a normal cost airline?

ASSISTANT: Sure, I am here to help you. Can I know your airport codes please?

USER: My airport codes are EWR and OAK.

ASSISTANT: Ok, may I know your travelling dates please?

USER: My travelling dates are Jan 07 and 09.

ASSISTANT: Do you have connection preference?

USER: I need a direct flight.

ASSISTANT: Ok, please share your class preference.

USER: I prefer economy class.

ASSISTANT: Do you have any other specifications?

USER: No.

ASSISTANT: May I know your name please?

USER: My name is Ruth Campbell.

ASSISTANT: Wait a minute please.

USER: Sure.

ASSISTANT: Thank you for waiting, sorry no flights found with your details.

USER: No issues, thank you for your information.

ASSISTANT: Thank you for reaching us, have a good day.