You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you?

USER: I have to cancel my flight ticket booking due to cancel of meeting, can you please help me?

ASSISTANT: Sure, please wait for a moment.

USER: Thank you for accepting my request and I can wait.

ASSISTANT: May I know your name please?

USER: My name is Steven Thompson.

ASSISTANT: I have searched online but I could not find your flight reservation to cancel it.

USER: No problem with that one, I think it is not reserved properly while I was booking. Anyways, thank you for your help.

ASSISTANT: Thank you.