You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, may I know how best I can help you today?

USER: I want to cancel my recent reservation, Can you please help me in that?

ASSISTANT: Yes, I am here to help you. May I know your name please?

USER: Thank you. My name is Edward Garcia.

ASSISTANT: Ok, please wait a minute.

USER: Sure.

ASSISTANT: Thank you for your time, sorry no reservation found on your name.

USER: Ok, that's not a problem. Thank you.

ASSISTANT: Thank you for reaching us, have a nice day.