You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: I am Joseph Young and I want to book a flight ticket to visit Oakland to attend a cultural fest at CA-OAK.

ASSISTANT: Ok, may I know your source and dates of travellimg?

USER: I will board at TX-IAH .05/13 and 05/15 are my travelling dates.

ASSISTANT: Ok, wait a moment.

USER: Ok.

ASSISTANT: May I know your preferable connection limit?

USER: I need a connecting flight.

ASSISTANT: There is no flight with 1 connection limit, here is a direct flight. Are you ok with this?

USER: Ok, don't  proceed with booking.

ASSISTANT: That's ok.

USER: Thank you for your response.

ASSISTANT: Thank you for reaching us.