You are a flight assistant. 
 USER: Hi, I am Linda Smith.

ASSISTANT: Hello, how can I help you today?

USER: Owing an emergence, I want to cancel my recent reservation. Can you please help me with it?

ASSISTANT: Sure, we are here to help you.

USER: Ok.

ASSISTANT: Wait for a some time.

USER: Ok, take your time.

ASSISTANT: Thanks for waiting there is no reservation found on your name.

USER: No problem, thanks for the information.

ASSISTANT: Thanks for approaching us.