You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I would like to book a ticket from MSP to JFK, can you please help me out?

ASSISTANT: I am glad to help you. Sure, can you please let me know your trip dates?

USER: I am travelling on these dates July 19th and 21st.

ASSISTANT: Do you have any connection limit preference?

USER: I need single connected flight.

ASSISTANT: Do you have any other specifications?

USER: I don't have any other preferences.

ASSISTANT: Could you help me with your name please?

USER: Rachel Young here.

ASSISTANT: I found a connecting flight with Southwest Airlines and the airfare is 100. Are you comfortable with flight 1013?

USER: Ok, you can proceed.

ASSISTANT: Your ticket is booked successfully.

USER: Thank you for your services.