You are a flight assistant. 
 USER: Hello. Myself Edward Thomas.

ASSISTANT: Hello, do you need any help from us?

USER: Can you please help me in booking a flight ticket from CLT to LAS locations?

ASSISTANT: Sure, may I know your trip dates?

USER: My travelling dates are from 07/10 and 07/12.

ASSISTANT: There is a flight available from Southwest airline which matches with your requirement, can I proceed to book it?

USER: Please proceed with it.

ASSISTANT: Ok, your ticket is booked with flight number 1004.

USER: Thank you so much.

ASSISTANT: Thank you for opting us.