You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you for today?

USER: I would like to change my reservation which is under my name. Can you please help me with that?

ASSISTANT: Sure, I am here to help you about that. Can you please provide your name for checking the reservation status under your name?

USER: My name is Kenneth Jackson.

ASSISTANT: Please be on hold to check the reservation status with your name in our booking list.

USER: Sure, take your time.

ASSISTANT: Sorry Kenneth Jackson, there is no active reservation with your name in our booking list to change your reservation.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: You are welcome, thank you for reaching us.

USER: You are welcome.