You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I support you?

USER: I want to cancel my recent reservation, due to my meeting has been cancelled. Can you help me with cancellation?

ASSISTANT: Sure, please wait for a while.

USER: Sure.

ASSISTANT: To cancel your ticket, may I Know your name please?

USER: Sure, you can check my reservation on the name of Carolyn Davis.

ASSISTANT: We are glad to inform you that there is a reservation found with your given name. Shall I proceed for cancellation?

USER: Ok, you can cancel my ticket.

ASSISTANT: Your ticket has been cancelled.

USER: Thank you.

ASSISTANT: Thank you for approaching us.