You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you today?

USER: I met with an accident last night, will you help me to cancel my recent reservation?

ASSISTANT: Sure, please help me with your good name?

USER: My good name is Timothy Young.

ASSISTANT: Ok, please wait for some time, let me check with your recent reservation status.

USER: Sure.

ASSISTANT: There is no recent reservation found on your name.

USER: Ok, no issues.

ASSISTANT: Thank you for opting us.

USER: Thank you.