You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I aid you today?

USER: I am Jonathan Hernandez.

ASSISTANT: OK.

USER: I want to book a flight ticket from NY-LGA to AZ-PHX. Can you help me?

ASSISTANT: Ok, I can help you. To search a flight for you I need your travel dates, please mention here?

USER: 08/26 and 08/28 are my travelling dates.

ASSISTANT: We found a direct flight for you in AA airline.

USER: No, don't proceed. Thank you.