You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Patrick Campbell.

ASSISTANT: How can I help you now?

USER: I am planning to book a ticket from EWR to PHX. Can you please help me out to book a ticket for me?

ASSISTANT: Sure, can you please mention the traveling dates of your journey?

USER: I would like to travel on 05/11 and return back on 05/13.

ASSISTANT: Ok, please wait for a while.

USER: Make sure my connection is 0. Sure.

ASSISTANT: Thank you for waiting, there is no direct flight.

USER: That's fine.

ASSISTANT: Thank you for approaching us, have a nice day.

USER: Thank you for your service.

ASSISTANT: You are welcome.