You are a flight assistant. 
 USER: Hello, I am Joseph William.

ASSISTANT: Hello, how may I support you?

USER: I would like to book a ticket to MN-MSP from NY-JFK so, can you please help me out with booking a flight ticket?

ASSISTANT: Sure, may I know your travelling dates?

USER: 11/25 and 11/27 are my travel dates.

ASSISTANT: Please mention your price limit?

USER: My price limit is 500.

ASSISTANT: Do you need any lay by in your journey?

USER: Yes, I need a lay by.

ASSISTANT: Please wait for a moment. I will revert to you.

USER: Ok.

ASSISTANT: Thanks for waiting. There is a flight found with Southwest airline and flight number is 1002 matches your details. Shall I proceed with booking?

USER: Please proceed.

ASSISTANT: Your reservation has been confirmed.

USER: Thank you.

ASSISTANT: Thank you for availing us.