You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I serve you today?

USER: As I am a journalist, want to get some information from books at Billy graham library at Charlotte, CLT.

ASSISTANT: Ok.

USER: Can you please reserve a flight ticket for me?

ASSISTANT: May I know your good name?

USER: I am Michelle Taylor.

ASSISTANT: Let me know your trip dates.

USER: My scheduled dates of trip is 07/11 to 07/13.

ASSISTANT: Do you have any connection limit?

USER: Yes, there should be a lay by.

ASSISTANT: Kindly, mention your source code.

USER: Houston, IAH is my source point.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: There is a flight with airline: Southwest, flight number:1001, price 100, 1 connection.

USER: It's perfect, you can confirm this flight.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you for aiding me.

ASSISTANT: Thank you.