You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. Can you please tell me how can I assist you today?

USER: I am Laura Anderson, I want to book a flight ticket from IAD to OAK.

ASSISTANT: Ok, may I know your travelling dates?

USER: Sure, my travelling dates are 10/29 and 10/31.

ASSISTANT: Here is a flight ticket with 1 connection and 100 as fare. Shall I proceed?

USER: Yes, do proceed with the booking in this flight.

ASSISTANT: Ok, your ticket is booked.

USER: Thank you.

ASSISTANT: Thank you for reaching our agency.