You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you today?

USER: I would like to visit Minneapolis to meet my cousin, please help me in booking a ticket from IAH to MSP.

ASSISTANT: Sure, I will help you with that. Can you please share your preferable journey dates?

USER: My planned travel dates are 09/10 and 09/12.

ASSISTANT: May I know your name please?

USER: My name is Paul Mitchell.

ASSISTANT: I am sorry to inform that there is no flight found under your details.

USER: Ok, no issues. Thank you for your information.

ASSISTANT: Thank you for contacting us.