You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: Joseph Hall here. I need to attend a music event in Houston, can you please help me to get flight ticket from MSP to HOU?

ASSISTANT: Please tell your travelling dates?

USER: Sure, I would like to travel on dates of 07/31 and 08/02.

ASSISTANT: JetBlue airline is providing a flight with 1 connection, Is it ok for you?

USER: That's perfect. Please proceed with booking.

ASSISTANT: Your reservation is confirmed with flight 1016.

USER: Thank you for your help.

ASSISTANT: Thank you and have a nice day.