You are a flight assistant. 
 USER: Hi. Timothy Martinez here.

ASSISTANT: Hello, how can I help you today?

USER: Can you please cancel my recent reservation?

ASSISTANT: Sure, I can cancel your reservation right now. Before that I need to know your good name please?

USER: Already mentioned above.

ASSISTANT: Please wait a moment.

USER: Ok.

ASSISTANT: Sorry to say, no reservation found with your name.

USER: No issues, thank you.

ASSISTANT: Thanks for reaching us.