You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: Benjamin Turner here.

ASSISTANT: Nice to meet you Turner.

USER: I was made a wrong reservation earlier in this week. Can you please help me for cancel my reservation?

ASSISTANT: Sure, we are oblige to help you.

USER: Ok.

ASSISTANT: Please wait a moment to check your previous reservation status.

USER: Take your time.

ASSISTANT: We regret that, there is no reservation found with your name in our database.

USER: Thank you for the information.

ASSISTANT: Thank you for approaching us, have a great day.