You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: Betty Wright here.

ASSISTANT: Yes.

USER: Recently, I had reserve a flight ticket on my name to visit India which is one of the famous country. But due to emergency in my hospital, I need to cancel my ticket now. Can you please help me for that?

ASSISTANT: Sure, please wait for a while to check your details?

USER: Ok.

ASSISTANT: Have you done the reservation on your name?

USER: Yes.

ASSISTANT: Then sorry, there is no reservation found on your name. Do you want to have any more information please?

USER: Nothing, thank you for the information.

ASSISTANT: Thank you and have a nice day.