You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you?

USER: Due to an emergency, I want to cancel my recent reservation. Can you please assist me with this?

ASSISTANT: Sure.

USER: Thank you.

ASSISTANT: May I know your good name?

USER: Myself Deborah Campbell.

ASSISTANT: Please, wait.

USER: Ok.

ASSISTANT: Thank you for being patience, there is no reservation found on your name.

USER: Not an issue, thank you.

ASSISTANT: Thank you.