You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: Myself Scott Harris.

ASSISTANT: Yes, Scott.

USER: For some personal reasons I want to change my reservation, can you please help me?

ASSISTANT: Sure, please wait a moment. We found a reservation on your name. May I know your new dates and codes?

USER: Please book the ticket from EWR to DCA. Travelling dates are on 06/27 and 06/29.

ASSISTANT: There is flight on your new details, can I proceed?

USER: Sure, please proceed with it.

ASSISTANT: Your ticket has been booked with flight number 1004, and UA airlines.

USER: Thank you so much.

ASSISTANT: Thank you for reaching us.