You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you today?

USER: Can you please aid me to cancel my recent reservation, as my meeting is cancelled due to heavy rains?

ASSISTANT: Sure, I am here to help you with this. May I know your name please?

USER: Sure, please check the ticket under the name Amanda Williams.

ASSISTANT: Ok, please wait for a mean while.

USER: Sure, take our time.

ASSISTANT: There is a reservation found under your name to cancel, shall I proceed with this cancelling of reservation?

USER: Yes, I am fine with cancellation. Please proceed.

ASSISTANT: Ok, your reservation has been cancelled successfully.

USER: Thank you for your quick response.

ASSISTANT: You are welcome, have a safe flight.