You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Virginia Young.

ASSISTANT: How can I help you today?

USER: I want to cancel my recent reservation, due to some health issues. Can you help me in cancelling my reservation?

ASSISTANT: Sure, please wait for a while to check it.

USER: Thank you for accepting my request. I will wait for your response.

ASSISTANT: Thank you for waiting, there is no reservation found for the user name when I have checked in our data base.

USER: That's ok, no problem. Thank you for the information.

ASSISTANT: It's my pleasure and thank your for approaching us.