You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.

ASSISTANT: Sure, may I know your name please?

USER: Sure, myself Sharon Green.

ASSISTANT: Wait a while, Kindly.

USER: Sure.

ASSISTANT: Thank you for waiting, we found a reservation in your name and it has been cancelled as per your request.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.