You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, How can I serve you?

USER: I want to cancel my recent reservation  due to office work that my manager did not approved my leaves.

ASSISTANT: Sure, May I know your name?

USER: So can you please cancel it with the name of Catherine Martin as the reservation was in that name?

ASSISTANT: Please wait a second.

USER: Ok, I will wait.

ASSISTANT: Sorry, No reservation found on your name.

USER: No problem. Thank you for your information.

ASSISTANT: Thank you for reaching us.