You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello. How can I assist you today?

USER: I am Nicole Robinson. Due to sudden demise of my grand father I need to cancel my recent reservation.

ASSISTANT: Ok.

USER: Can you help me in cancelling my reservation?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Please wait for sometime, I will check in the reservation list.

USER: Sure.

ASSISTANT: Thanks for your time.

USER: Ok.

ASSISTANT: I have gone through the database of reservation list, but your name is not registered. To proceed with cancellation.

USER: Ok, thank you for the information.

ASSISTANT: Thank you. Have a nice day.