You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you for the day?

USER: Cynthia Adams here. Could you book my ticket in a direct flight?

ASSISTANT: Sure, I am here to help you. When you are willing to travel?

USER: My itinerary dates are Sept 6 and Sept 8.

ASSISTANT: Can you help me with your airport codes?

USER: My genesis and terminus airport codes are DFW and MSP.

ASSISTANT: Please wait a moment. Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: No problem, thank you.

ASSISTANT: Thank you for reaching us.