You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I am Pamela Evans want to book a ticket to AZ-PHX from NY-EWR. Can you book a direct flight?

ASSISTANT: Sure, may I know your planned journey dates?

USER: My travel dates are 03/11 and 03/13.

ASSISTANT: Sorry, no flights found with your given details.

USER: Ok, thank you for your response.