You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. What help that you need from my side?

USER: I am looking to cancel the recent ticket because I am unable to catch the flight on the departure date due to some issues. Can you please help me to cancel the ticket?

ASSISTANT: Sure, I am here to help you with the ticket cancellation.

USER: Thank you for accepting my request.

ASSISTANT: Can you please provide your name to check the reservation status with your name?

USER: My name is Sandra Campbell.

ASSISTANT: I have checked based on your request and there is no reservation done on your name to help you in ticket cancellation.

USER: It's ok, not a problem with that one. Anyways thank you for your help in searching the ticket status.

ASSISTANT: You are most welcome and thank you for reaching us.

USER: You are welcome.