You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I guide you?

USER: I want to book a ticket from CLT to HOU, can you help me?

ASSISTANT: Please share your name to proceed further.

USER: Myself Michael Parker.

ASSISTANT: May I know your journey dates?

USER: My travel dates are 01/27 and 01/29.

ASSISTANT: Please wait for a moment.

USER: Ok.

ASSISTANT: I found a flight-1002 of Southwest airlines with price 100 available on your route.

USER: You can book it.

ASSISTANT: Your ticket is booed with 1 connection flight.

USER: Thank you for booking.

ASSISTANT: Thank you for reaching us, have a safe journey.