You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Dorothy Brown here.

ASSISTANT: How can I support you Brown?

USER: Book a ticket from IAD to PHX, for attending a festival in my hometown that is located in Phoenix.

ASSISTANT: Please tell us your preferred dates of trip.

USER: My trip dates are from 09/12 and 09/14.

ASSISTANT: Please hold on.

USER: Sure.

ASSISTANT: AA airlines with 1 connection is available for you as per your requirements.

USER: Please proceed.

ASSISTANT: Your ticket is confirmed with flight number 1017.

USER: Thanks for your help.

ASSISTANT: Thank you for contacting our agency.