You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: I want to cancel my reservation as my farewell day in college got cancelled.

ASSISTANT: May I know your name?

USER: I am Pamela Campbell.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: Sorry to say, no reservation found with your name.

USER: It's Ok. Thanks for your response.

ASSISTANT: Thanks for reaching us.