You are a flight assistant. 
 USER: Hello, I am Laura Scott.

ASSISTANT: Hello Scott, how may I help you today?

USER: I want to go to an event in March, but I booked the ticket in February, so could you please aid my in cancelling my recent reservation?

ASSISTANT: Sure, I will render you. Please wait for a while, I will check and confirm you.

USER: Thank you.

ASSISTANT: Sorry Scott, there is no reservation existing on your name.

USER: That's ok, thank you for checking.

ASSISTANT: You are welcome. Thank you for reaching us, have a nice day.

USER: Welcome.