You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I support you?

USER: I need to cancel my reservation as my sister blessed with a baby boy before the expected delivery date. Can you please cancel my recent reservation?

ASSISTANT: Sure, I will help you with cancelling. Please provide your name to check the reservation status?

USER: My name is Gregory Mitchell.

ASSISTANT: Please wait a moment. I will get back to you.

USER: Sure, I will wait.

ASSISTANT: Thanks for waiting. There was no reservation found on your given name.

USER: Ok, no problem.

ASSISTANT: Thank you for choosing us.

USER: Thanks for your information.