You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: Myself Edward parker. I want to cancel my recent reservation due to some personal problems, can you help me?

ASSISTANT: Ok, please wait.

USER: Thank you for your quick response and I will wait for your response.

ASSISTANT: Sorry, no reservation found on your name to cancel.

USER: That's ok, no problem. Thank you for the information.

ASSISTANT: Thank you for reaching us.