You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Jeffrey Scott.

ASSISTANT: How may I assist you?

USER: Due to bad weather, I want to cancel my reservation. Can you help me with that?

ASSISTANT: Sure, wait a moment I will check it out.

USER: Ok.

ASSISTANT: Actually, there is no reservation found on your name.

USER: Thank you for the information.

ASSISTANT: Thank you.