You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: Please help me out in cancelling my recent reserved ticket?

ASSISTANT: Sure, I will help you. May I know your good name?

USER: Timothy Mitchell is my name.

ASSISTANT: Please wait for a while.

USER: Ok.

ASSISTANT: Thanks for waiting, we found a reservation on your name. Shall I cancel it?

USER: Please cancel.

ASSISTANT: Your flight ticket has been cancelled.

USER: Thank you.

ASSISTANT: Thank you for availing us.