You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you today?

USER: I want to cancel my recent reservation. Can you help me in this?

ASSISTANT: Sure, I will help you. May I know your good name please?

USER: I am Jonathan Walker.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found on your given name.

USER: It's ok, not an issue.

ASSISTANT: Thanks for choosing us.

USER: Thank you for your information.