You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I aid you?

USER: I would like to cancel my recent reservation due to cancel of my seminar.

ASSISTANT: Sure, may I know your name?

USER: I am Raymond Garcia.

ASSISTANT: Ok, please wait a minute.

USER: Sure.

ASSISTANT: Thanks for waiting, there is no active reservation on your name. Thank you.