You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Jessica Lewis.

ASSISTANT: How can I assist you at this moment?

USER: Can you help me in booking the ticket from CLT to HOU?

ASSISTANT: Sure, I will help you with that. Can I have your travel dates please?

USER: My planning dates are from 07/10 to 07/12.

ASSISTANT: Ok, please be hold on for a moment.

USER: Ok.

ASSISTANT: Yes, I have found a flight in Southwest airlines with connection 1 and price 100, is it ok for you?

USER: That's great, please proceed.

ASSISTANT: May I know your name please for booking purpose?

USER: Thank you for your help.