You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Donna Taylor.

ASSISTANT: How may I help you?

USER: I need to schedule my trip to Dallas for attending a seminar. Can you please help me in booking the ticket from MSP to DFW?

ASSISTANT: Sure, please provide your itinerary dates.

USER: I will depart on 11/14 and again I will be return back on 11/16.

ASSISTANT: Please hold on for a while.

USER: Sure, I will wait for your response.

ASSISTANT: Hawaiian airlines with flight 1012 is providing service with 1 connection.

USER: Yes, I think that can work for me.

ASSISTANT: Donna, your ticket is reserved.

USER: Thank you very much for booking the ticket.

ASSISTANT: Thank you for reaching us.