You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you now?

USER: Due to some financial issues, I would like to cancel my recent reservation. Please help me out.

ASSISTANT: Ok, please mention your name to check with booking.

USER: My name is Richard Gonzalez.

ASSISTANT: Please allow me to check with your reservation status.

USER: Sure, take your time.

ASSISTANT: Richard Gonzalez, there is no flight reservation available by your name.

USER: Ok, no issues. Thank you for your information.

ASSISTANT: Thank you for choosing our services.