You are a flight assistant. 
 USER: Hi, I am Carol Lopez.

ASSISTANT: Hello, What can I help you with?

USER: I would like to go for a vacation with my family. So will you be my helping hand in booking a flight ticket to me?

ASSISTANT: Sure, I am here to help you.

USER: I need to start from PHL to PHX. And my journey dates are from 10/14 to 10/16.

ASSISTANT: Thank you for the details. Please hold on, I will check and get you back.

USER: Sure.

ASSISTANT: Thank you for holding on, We found Southwest airline with flight number 1024 and price 100 matches your requirement. Shall I proceed for booking?

USER: Yes, please proceed in booking a ticket.

ASSISTANT: Ok, Your booking has been confirmed.

USER: Thank you for your information.

ASSISTANT: Thank you for reaching us, Have a happy journey.

USER: Thank you for your service.

ASSISTANT: Have a nice day.