You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you?

USER: I am Carolyn Wright, I want to cancel my reservation as due to sudden change in the weather my schedule got cancelled. Can you please help me with that?

ASSISTANT: Yes, I will help you in cancellation of flight ticket. Just wait for a minute please.

USER: Thanks you for accepting my request, sure I will wait for your response.

ASSISTANT: I have searched online but I could not find your flight reservation to cancel it.

USER: It's ok, it might not be booked properly at the time of booking. Anyways thank you for the information which is provided by you.

ASSISTANT: Thank you for reaching us.