You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Matthew Scott.

ASSISTANT: How can I assist you?

USER: I want to cancel my recent reservation due to cancel my meeting, can you help me with that?

ASSISTANT: Sure, we are happy to help you. Please wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting, we did not found any active reservation on your name in our records.

USER: No problem, thanks for the information.

ASSISTANT: Thank you for reaching us.