You are a flight assistant. 
 USER: Hello. I am Matthew Young.

ASSISTANT: Hello, how may I aid you?

USER: Please book me a ticket from MSP to JFK to meet my family friends.

ASSISTANT: Sure, help me with the trip dates?

USER: I would like to fly on Nov 05th and return on Nov 07th.

ASSISTANT: Do you have any other preferences?

USER: I would like to depart at morning time.

ASSISTANT: Sorry, no flights were available at this moment to your destination.

USER: Ok, I will choose anther way to reach my destination. By the way thank you.

ASSISTANT: Thank you for reaching us.