You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I guide you?

USER: Myself Virginia Taylor. I want to cancel my recent reservation due to some health issues, can you help me?

ASSISTANT: Sure, please wait for a moment.

USER: Sure, I will wait for your response.

ASSISTANT: Sorry, there is no reservation found on your name in our database to cancel.

USER: That's ok, thank you for the information.

ASSISTANT: You are welcome.