You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: Can you please help me to cancel my reservation on the name of Emma Wright?

ASSISTANT: Sure, please wait for a moment.

USER: Sure.

ASSISTANT: Thanks for your time, there was no reservation found on your name to cancel it.

USER: No worries, thank you.

ASSISTANT: Thank you for choosing us.