You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: Edward Brown here. Can you book my ticket from PHX to PHL?

ASSISTANT: Ok, please provide your dates of travel.

USER: My travelling dates are from 09/15 to 09/17.

ASSISTANT: There is a flight with connection 2, shall I proceed?

USER: No, please can you check for 1 connection?

ASSISTANT: There is a flight-1016 with connection 1 and price 100 on Delta airline, is it ok for you?

USER: Please go ahead.

ASSISTANT: Ok, your ticket has been done with your name Edward Brown.

USER: Thank you for your help.

ASSISTANT: Ok, thanks for choosing us.