You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I aid you?

USER: I am Amy Walker. I want to book a ticket from CLT to EWR, can you help me?

ASSISTANT: Sure. Tell me your travel dates please?

USER: My travel dates are 11/14 and 11/16.

ASSISTANT: Thanks for your patience. I have found Delta airlines which flies with one connection.

USER: You can book it.

ASSISTANT: Yes, I have confirmed your flight ticket with flight number 1003.

USER: Thank you for booking.

ASSISTANT: Thank you.