You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I provide assistance to you?

USER: I want to cancel my recent reservation which I have done a few days back, as I have to attend another meeting on the same day. Can you please help me with it?

ASSISTANT: Sure, I am here to help you out with that.

USER: Thank you.

ASSISTANT: Before that, I need to know your good name to track the details?

USER: My name is Brian Evans.

ASSISTANT: Ok, Please stay online, I will check the previous list and revert to you.

USER: Ok, sure.

ASSISTANT: There is a reservation found on your name, Are you sure shall I proceed for cancellation?

USER: Thanks, please proceed by cancelling.

ASSISTANT: Sure, your ticket has been cancelled.

USER: Thank you for the help.

ASSISTANT: Thanks for reaching us, wish you a good day.