You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you today?

USER: I am Margaret Taylor, help me to book a flight from CA-SFO to NC-CLT.

ASSISTANT: Sure, can you please provide your travelling dates?

USER: I will fly on 12/11 and return on 12/13. I need a connecting flight.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting, no flight found with your requested details.

USER: Thank you for the information.

ASSISTANT: Thank you for connecting with us.