You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I best serve you today?

USER: Can you help me to book a flight ticket from JFK to PHL?

ASSISTANT: Sure, can you please mention your depart and arrival dates of your journey?

USER: I will start on Sept, 29 and return on Oct, 1.

ASSISTANT: Do you like to go with a connecting or direct flight?

USER: I would prefer connecting flight.

ASSISTANT: May I know if you prefer to have any other comforts in your journey?

USER: No more specifications.

ASSISTANT: Can I know your good name to proceed further? Sorry, no flights are available in this route as per your requested dates.

USER: Not a problem, thank you for the information.

ASSISTANT: For booking, we need your good name. Please mention it.

USER: Carol Adams here.

ASSISTANT: Thank you for choosing us.