You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: I wish to cancel my reservation.

ASSISTANT: Sure, please wait for a while. Can you please share your name for further proceeding?

USER: Jacob Walker is my name.

ASSISTANT: We have not found any flight reservation on your given name.

USER: No problem and thanks for the information.

ASSISTANT: Thanks for choosing us.