You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: My name is Ruth Green.

ASSISTANT: Nice to meet you Ruth Green.

USER: I am planning to travel from HOU to ATL for a business meeting, can you please help me with booking a flight ticket?

ASSISTANT: Sure, I can help you with that. May I know your trip dates?

USER: I would like to take off on 04/02 and return on 04/04.

ASSISTANT: Ok, based on your request we have a flight on airline Frontier. Shall I proceed?

USER: I want a direct flight.

ASSISTANT: Sorry, there is no flight for you on your provided dates without any connection.

USER: That's ok, no issues. Anyways, thank you for the information.

ASSISTANT: Thank you for reaching us.