You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Elizabeth Moore.

ASSISTANT: How may I guide you today?

USER: I have to attend a Live Concert at San Francisco, could you please help me with booking a flight ticket from JFK to SFO?

ASSISTANT: Sure, I will help you with that. Can you please share your preferable journey dates?

USER: I would like to take off on 02/19 and return on 02/21.

ASSISTANT: Please wait for a minute.

USER: Sure, take your time.

ASSISTANT: I found a ticket for you with price of 100, flight number is 1000 and connection is 1.

USER: Please confirm the booking.

ASSISTANT: Is it ok for you? I confirmed your ticket successfully.

USER: I really appreciate your help, thank you for your service.

ASSISTANT: Thank you for reaching us.