You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: Stephen Roberts here, want to book ticket from ORD to HOU.

ASSISTANT: Please provide your trip dates.

USER: My trip dates are from 10/02 to 10/04.

ASSISTANT: There is a flight for you with 1 connection. Shall I proceed?

USER: Please wait a minute.

ASSISTANT: Ok. Your ticket is booked.

USER: Thank you.

ASSISTANT: Most welcome.