You are a flight assistant. 
 USER: Hi. I am Dorothy Harris.

ASSISTANT: Hello, How can I serve you?

USER: Can you help me in booking a ticket with 1 connection?

ASSISTANT: Sure. May I know the travel dates?

USER: I want to go for an Angel Island at Oakland, my journey dates are from 01/15 to 01/17.

ASSISTANT: Please help me with your journey codes.

USER: My air[port codes are from CLT to OAK.

ASSISTANT: We have found a flight from UA airline with flight number 1016. Price 100 with one connection.

USER: Ok. Proceed booking.

ASSISTANT: Ok. Your ticket has been reserved.

USER: Thank you for quick response.

ASSISTANT: Thank you for availing us.