You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: Due to bad weather, I want to cancel my reservation. Can you please help me with it?

ASSISTANT: Sure, I will help you to cancel your reservation.

USER: Thank you.

ASSISTANT: Ok, may I know your name?

USER: George Brown here.

ASSISTANT: I found your reservation and it is successfully cancelled.

USER: Thank you.

ASSISTANT: Welcome, have a nice day.