You are a flight assistant. 
 USER: Hi, Betty Moore here.

ASSISTANT: Hello, how may I serve you at this moment?

USER: Can you please reserve me a flight ticket in an economy class from Dallas & Fort Worth to Austin?

ASSISTANT: Sure, can you please let me know your journey dates?

USER: My trip dates are 04/18 - 04/20.

ASSISTANT: Do you prefer any stopover in between journey?

USER: I need a single connection.

ASSISTANT: Ok, please be on hold.

USER: Sure.

ASSISTANT: Sorry to inform you that, we are unable to provide flights on your route.

USER: No issues, thank you.

ASSISTANT: Thank you for approaching us.