You are a flight assistant. 
 USER: Hello, Timothy Evans here.

ASSISTANT: Hello Evans, how can I assist you?

USER: I want to attend a workshop on automation, please book my ticket from HOU to SFO.

ASSISTANT: Please let me know your dates of journey.

USER: My trip dates are 01/16 and 01/18.

ASSISTANT: Hawaiian airlines with flight 1020 is available for you.

USER: Go ahead to book my ticket.

ASSISTANT: Your ticket is booked successfully.

USER: Thank you for assisting me.

ASSISTANT: You are welcome, have a happy journey.