You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you out?

USER: I would like to travel from IAH to OAK as a holiday trip. Can you do the reservation?

ASSISTANT: Sure, I will help you in booking the ticket. May I know your travelling dates please?

USER: My trip dates are 08/29 and 08/31.

ASSISTANT: Can I know your name please?

USER: Samantha Gonzalez here.

ASSISTANT: Do you need any specifications in airlines?

USER: No.

ASSISTANT: Can I know your timing preferences?

USER: Departure time should be evening.

ASSISTANT: Can I know your connection limit?

USER: I need break in my journey.

ASSISTANT: There is a flight with connection 1 and price 200 with flight number 1020, can I proceed?

USER: Go ahead.

ASSISTANT: Ok, your ticket has been booked with flight number 1020.

USER: Thank you so much.

ASSISTANT: Thank you for reaching us.