You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I assist you?

USER: Can you aid me to cancel my reservation that I have done recently?

ASSISTANT: Sure, May I know your name?

USER: Steven White here.

ASSISTANT: Please wait a minute.

USER: Ok.

ASSISTANT: Sorry, No reservation found on your name.

USER: Thank you for the help.

ASSISTANT: Thank you for availing us.

USER: You are welcome.