You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, how may I oblige you today?

USER: I am Emily Jones. Please, cancel my recent reservation as my trip got cancelled.

ASSISTANT: Sure, we are mirthful to help you. Please wait for a moment.

USER: Thank you. Sure.

ASSISTANT: Sorry, we found no reservation on your given name.

USER: Ok, thank you for information,.

ASSISTANT: Thank you for reaching us.