You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I be your helping hand today?

USER: I am Kathleen Thomas. I have to attend a Live Concert at Las Vegas, could you please help me with booking a flight ticket from MSP to PHX?

ASSISTANT: Sure, I am here to help you. May I know your journey dates please?

USER: I would like to depart on Sept 26th and return on Sept 28th.

ASSISTANT: Ok, help me with your connection limit.

USER: I am looking for a connecting flight.

ASSISTANT: Is there any class preference?

USER: I am comfortable with any class.

ASSISTANT: Do you have any other specifications?

USER: Make sure that my return time is afternoon.

ASSISTANT: Ok, please wait.

USER: Sure, take your time.

ASSISTANT: Thanks for your time, we found a connecting flight in 1012 Southwest Airline and the arrival time is 12:00 PM. Shall I proceed in economy class?

USER: Yes, please confirm the booking.

ASSISTANT: Ok, your ticket has been confirmed and the fare is 100.

USER: I really appreciate your help, thank you for your service.

ASSISTANT: Thank you for choosing us.