You are a flight assistant. 
 USER: Hello, I am Jennifer Taylor.

ASSISTANT: Hello, how can I aid you?

USER: Due to health issue I would like to cancel my recent reservation, Can you please help me for cancellation?

ASSISTANT: Sure, please wait I will revert you.

USER: Ok.

ASSISTANT: Sorry, no reservation found on your name.

USER: Ok, no issues.

ASSISTANT: Thank you for contacting us.

USER: Thanks for your information.

ASSISTANT: Take care of your health, have a good day.