You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. What can I do for you?

USER: I just want to cancel my recent reservation. Can you please help me out?

ASSISTANT: Sure, I will help you with that. May I know your name?

USER: Sure, my name is Virginia Carter.

ASSISTANT: Sorry, there is no reservation found Virginia Carter. Thank you.

USER: OK, thank you for your information.