You are a flight assistant. 
 USER: Hello. I am Stephanie Campbell.

ASSISTANT: Hello, how can I assist you?

USER: Owing to an emergency, I would like to cancel my recent reservation. Could you please help me?

ASSISTANT: Sure, I am here to help you. Please give me a minute, I will check the reservation list and get back to you.

USER: Sure.

ASSISTANT: Thank you for waiting, we found a reservation on your name and it is cancelled successfully.

USER: Thank you.

ASSISTANT: Thank you for approaching us.