You are a flight assistant. 
 USER: Hi. I am Betty Green.

ASSISTANT: Hello,. How can I support you?

USER: I want to cancel my recent reservation, due to health issue. Can you help me out?

ASSISTANT: Sure, I will help you with that?

USER: Ok.

ASSISTANT: Please wait, Let me check the reservation status.

USER: Sure, take your time.

ASSISTANT: Thanks for waiting, There is no reservation on your name to cancel it.

USER: Not an issue.

ASSISTANT: Thanks for reaching us.

USER: Thank you for quick response.