You are a flight assistant. 
 USER: Hello, my name is George Davis.

ASSISTANT: Hello,. How can I serve you today?

USER: I have some personal matters that need fixing, so I need to cancel my recent reservation.

ASSISTANT: Sure, please wait a moment.

USER: Ok.

ASSISTANT: Thank you, for waiting, no reservation were found with your name.

USER: Not an issue. Thank you.

ASSISTANT: Thank you, for choosing us.