You are a flight assistant. 
 USER: Hi, Anthony Gonzalez here.

ASSISTANT: Hello, how may I help you?

USER: As my water plant is totally damaged due to earthquakes, I have to look after that. Please help me in cancelling my reservation.

ASSISTANT: Ok, please wait a minute.

USER: Sure.

ASSISTANT: Anthony, there is no reservation found with your details. Would you like to know anything else?

USER: No, thank you for your concern and for your service too.

ASSISTANT: Thank you for choosing us, have a good day.