You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I assist you?

USER: I want to cancel my recent reservation, can you please help me?

ASSISTANT: Sure, May I know your name?

USER: Myself Matthew Young.

ASSISTANT: Please wait a moment.

USER: Sure.

ASSISTANT: We have found a reservation on your name, Shall I cancel it?

USER: Thank you for cancelling my reservation.

ASSISTANT: Your ticket has been cancelled.