You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: I am not feeling well I can not start my journey on my reserved dates. So, can you please cancel my recent reservation?

ASSISTANT: Sure, I will help you with that. May I know your name to check your status of reservation?

USER: My reservation was in the name Carolyn Parker.

ASSISTANT: Thanks for giving your name, there is no flight reserved with your name to cancel it.

USER: Ok, fine thank you for checking.

ASSISTANT: Welcome Carolyn Parker.