You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Catherine Wilson.

ASSISTANT: How can I help you?

USER: I wan to cancel my recent reservation, could you please help me?

ASSISTANT: Can I know your good name? Yes Wilson, I found a flight with your name. Can I cancel your reservation?

USER: Yes.

ASSISTANT: Ok, your ticket is cancelled.

USER: Thank you for the help.

ASSISTANT: You are welcome.