You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Emma Hall here.

ASSISTANT: How may I serve you at this moment?

USER: Can you book a flight ticket for my airport codes that is from CLT to JFK?

ASSISTANT: Sure, please share your travelling dates?

USER: My travel dates for the trip are Aug 14 to Aug 16.

ASSISTANT: Ok, please wait for few minutes.

USER: I am looking for a normal-cost airline.

ASSISTANT: There are no flights found on your requested dates.

USER: Ok, not a problem.

ASSISTANT: Thank you for reaching us.

USER: Thank you.