You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I aid you today?

USER: Please help me in reserving my ticket from CLT to DCA?

ASSISTANT: Sure, can you please share your preferable journey dates?

USER: Sure, my planned dates of journey are from Jan, 16 to Jan, 18.

ASSISTANT: May I know your name please?

USER: Sure, my name is Betty Scott.

ASSISTANT: Do you have any other specifications?

USER: Yes, I want to fly in a connecting flight.

ASSISTANT: I found a ticket for you with price of 100, flight number is 1002 in economy class and connection is 1.

USER: Ok, you can book it.

ASSISTANT: I confirmed your ticket successfully.

USER: Thank you for your help in reserving my ticket.

ASSISTANT: Thank you for reaching us.