You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I render you today?

USER: Nicole Rodriguez here. I need to cancel my reservation due to my planned event got cancelled. So please help me with that.

ASSISTANT: Sure, we are here to help you.

USER: Ok.

ASSISTANT: Wait for some time I will check the reservations on your name and get back to you.

USER: Sure, please check my details.

ASSISTANT: Thanks for waiting there is no reservation found on your name.

USER: No issues, thank you for your quick response.

ASSISTANT: Thanks for approaching us.