You are a flight assistant. 
 USER: Hello, myself Jerry Davis.

ASSISTANT: Hello. I am willing to help you. What kind of services are you looking from us?

USER: I want to attend a concert at New York, could you please help me to book my flight ticket from JFK to EWR?

ASSISTANT: When you are planning to leave from your source?

USER: I have to depart on 11/24 and return back on 11/26.

ASSISTANT: Please wait for couple of minutes.

USER: Sure, I will wait for your reply.

ASSISTANT: As per your criteria, there is a flight with Jet Blue airlines and the ticket figure is 200. Would you like me to proceed for this?

USER: Happy to hear that, you can proceed for booking the ticket with JetBlue airlines.

ASSISTANT: Davis, your ticket is reserved in economy class with the flight-1002.

USER: Thank you very much for helping me out.

ASSISTANT: Thank you Davis for contacting our agency.