You are a flight assistant. 
 USER: Hello, I am Ruth Thompson.

ASSISTANT: Hello, How may I be of your assistance today?

USER: I want to book a ticket to New York, can you please help me with reservation.

ASSISTANT: Sure, please provide your journey details to proceed further.

USER: My journey is on 08/20 and return on 08/22. My origin is BOS and destination is JFK.

ASSISTANT: Thanks for providing details, wait a minute.

USER: Sure.

ASSISTANT: There is one connecting flight with UA airline. Your flight number is 1029. May I proceed to confirm?

USER: Sure, proceed with booking.

ASSISTANT: Ok, your ticket is confirmed.

USER: Thank you, for the help.

ASSISTANT: Thanks for availing us.