You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Paul Martinez.

ASSISTANT: How may I assist you now?

USER: I need to book a flight ticket from SFO to AUS, Can you please help me for booking?

ASSISTANT: Paul Martinez, may I know your travelling dates?

USER: I would like to travel on 04/16 to return on 04/18.

ASSISTANT: Do you need any specifications?

USER: I need a connecting flight.

ASSISTANT: Flight-1021 is available for you with 1 connection at the price of 100. Can I book it?

USER: Ok, proceed for booking.

ASSISTANT: Your ticket is reserved, thank you for choosing us.

USER: Thanks for your information.

ASSISTANT: Have a nice day.