You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I want to go New York next week to meet my friends there, can you please book a flight ticket from CLT to LGA?

ASSISTANT: Please share your trip dates.

USER: I want to take off on 09/16 and also confirm my return ticket too on 09/18.

ASSISTANT: Please hold on for a moment.

USER: Ok.

ASSISTANT: AA airlines with flight 1019 is available.

USER: Please book this flight ticket for me.

ASSISTANT: May I know your name?

USER: Sure, my name is Patricia Brown.

ASSISTANT: Brown, your ticket is reserved.

USER: Thank you for your help.

ASSISTANT: Your ticket is booked. Welcome.