You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. What service you are looking for?

USER: I have an awareness programme in Charlotte, I need to be there at 08/27, can you find me a tickets on 08/26 to 08/28?

ASSISTANT: Sure, I will help you with that. May I know airport codes of your journey locations?

USER: My airport codes of travelling are from ATL to CLT.

ASSISTANT: Thank you for giving information. Please be hold on for a moment. Thank you for waiting.

USER: Please, do me a favour by searching me a 1 connection limit flight.

ASSISTANT: Sorry for the inconvenience, due to holiday for airlines employees no flight is running in your route.

USER: Ok, no issues, I will find any other mode of transport to reach there.

ASSISTANT: May I know your good name for documentation purpose?

USER: My name is Sharon Martin.

ASSISTANT: Thank you for choosing us.

USER: Thank you for providing information.

ASSISTANT: Most welcome.