You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you today?

USER: My name is Robert Perez.

ASSISTANT: Ok.

USER: I want to cancel my reservation due to cancel of my business meeting.

ASSISTANT: Sure, please wait for a while.

USER: Ok.

ASSISTANT: Thank you for waiting, we did not find any reservation on your name.

USER: No problem, thank you for your help.

ASSISTANT: Thank you for connecting with us.