You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Karen Anderson here. On the occasion of our anniversary I had booked a ticket to my home, but, due to some office issues the trip got cancelled. Can you cancel my recent booking?

ASSISTANT: Sad to hear that, please give me a moment, I will try my best.

USER: Sure, I will wait.

ASSISTANT: Sorry Karen, there is no reservation showing on your name.

USER: Ok, no problem, thank for your quick response in searching and providing your information.

ASSISTANT: Thank you for showing interest in helping me.