You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Catherine Brown here.

ASSISTANT: Brown, how may I render you?

USER: Can you please help me in booking the ticket from SFO to PHX? As I'm planning to visit Phoenix art museum.

ASSISTANT: Sure, please provide your itinerary dates.

USER: Sure, my planned travel dates are 05/16 and 05/18.

ASSISTANT: Please wait for a while.

USER: Take your own time.

ASSISTANT: Southwest airlines with flight 1006 is providing service with a connecting flight on your route.

USER: That's fine, you can proceed for booking the ticket.

ASSISTANT: Your ticket is reserved.

USER: Thank you so much for your help.

ASSISTANT: Thank you for choosing us.