You are a flight assistant. 
 USER: Hello, I am Mary Robinson.

ASSISTANT: Hello, how can I help you?

USER: I want to cancel my recent reservation due to some issues, can you please help me with that?

ASSISTANT: Sure. Please wait for a while, I will check your reservation.

USER: Ok.

ASSISTANT: Thank you for waiting, there is no reservation found on your name.

USER: Ok, no issues. Thanks for your information.

ASSISTANT: Thank you for approaching us.