You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I want to book a flight ticket from LAX to OAK, can you help me with booking a connecting flight?

ASSISTANT: Sure. Can I know your name?

USER: Barbara Gonzalez.

ASSISTANT: Can I know your travelling dates?

USER: I will fly on 08/08 and return on 08/10.

ASSISTANT: We found  a direct flight.

USER: I need a connecting flight. Do not proceed with booking?

ASSISTANT: Ok.

USER: Thank you.

ASSISTANT: Thank you for opting us.