You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I serve you?

USER: I have to attend a musical concert at Charlotte, can you please help me with flight ticket booking to CLT from my location IAH?

ASSISTANT: Sure. Are you looking for a flight with a lay-by option?

USER: Yes, I am looking for a single lay by in my journey.

ASSISTANT: May I know your name please?

USER: My name is Benjamin Williams.

ASSISTANT: Tell me your travel dates please?

USER: My travel dates are June 2 and back on June 4.

ASSISTANT: Any other preferences?

USER: Please find the flight which will return back in the afternoon time with a business class.

ASSISTANT: Wait for a moment please.

USER: Sure.

ASSISTANT: Thanks for your patience.

USER: It's alright.

ASSISTANT: I have found American airlines which is a flight with a lay-by option.

USER: Yes, you can proceed with flight ticket booking.

ASSISTANT: Yes, I have confirmed your flight ticket in flight number 1006.

USER: Thank you for your enormous help with my flight ticket booking.

ASSISTANT: Thank you.