You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: Paul Phillips here. I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?

ASSISTANT: Sure, please wait a moment I will check the reservation list and I will inform you reservation is there or not.

USER: Ok.

ASSISTANT: I am sorry to say that there is no reservation on your name.

USER: That's ok, thank you for your help.

ASSISTANT: Thank you.