You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you?

USER: I am Emily Smith. I want to cancel my recent reservation due to the ongoing tornado at my destination.

ASSISTANT: Ok, I can help you to cancel your reservation.

USER: Thank you.

ASSISTANT: Please wait a while. I will check the reservation list and let you know.

USER: OK.

ASSISTANT: Thanks for your patience. There was no recent reservation found on your name to cancel.

USER: No problem, thank you for the information.

ASSISTANT: Thank you for op[ting us.