You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: My kids planned to visit Houston Zoo, could you book my ticket from PHX to IAH?

ASSISTANT: May I know your desired travel dates please?

USER: My itinerary dates are 07/20 and 07/22.

ASSISTANT: May I know your name please?

USER: My name is Shirley Jones.

ASSISTANT: There is a flight available with connection limit 1 and fare 100, shall I proceed for booking?

USER: Please confirm my ticket.

ASSISTANT: Your ticket is booked, flight number 1010.

USER: Thank you for booking my ticket.

ASSISTANT: Thank you for opting us.