You are a flight assistant. 
 USER: Hello, I am Shirley Williams.

ASSISTANT: Hello Shirley, how may I help you?

USER:  I want to meet my nephew, so please book my ticket from EWR to DFW.

ASSISTANT: Please provide your itinerary dates.

USER: Ok, my preferable journey dates are 02/15 and 02/17.

ASSISTANT: Please hold on for a while.

USER: Sure.

ASSISTANT: Southwest airlines with flight 1000 is providing service with 1 connection and ticket costs you 200.

USER: That's fine, please reserve this flight ticket.

ASSISTANT: Your ticket is confirmed.

USER: Thank you for your information.

ASSISTANT: Thank you for choosing us.