You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you now?

USER: I am not feeling well to travel so, I request you to please cancel my recent reservation.

ASSISTANT: Sure, I can help you in that cancellation. May I know your good name please?

USER: Sure, Andrew Wilson is my name.

ASSISTANT: Ok, just give me a moment please?

USER: OK.

ASSISTANT: Sorry to say that, there is no reservation found on your name.

USER: Ok, no problem at all. Thanks for the response.

ASSISTANT: Thanks for choosing us, have a nice day.