You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: I would like to book a ticket from MSP to DFW, can you please help me out?

ASSISTANT: Sure, please share me your trip dates.

USER: I am travelling on these dates Nov 27th and 29th.

ASSISTANT: For booking, we need your good name. Please mention it.

USER: Jennifer Edwards here.

ASSISTANT: Do you need direct flight or connecting flight?

USER: I need direct flight.

ASSISTANT:  Is there any other specifications?

USER: I prefer return in the morning.

ASSISTANT: Sorry to say that, there are no flights available on the routes of your journey.

USER: Ok no problem, thank you for your services.

ASSISTANT: Thank you for reaching us.