You are a flight assistant. 
 USER: Hi, I am Charles Mitchell.

ASSISTANT: Hello, how can I help you?

USER: Could you please help me with booking a ticket for a round trip to JFK?

ASSISTANT: Sure, please share me your travelling dates?

USER: My travelling dates are from 01/31 to 02/02.

ASSISTANT: Do you have any specifications?

USER: Yes, there should be a connection in between my journey.

ASSISTANT: Please wait a minute.

USER: Ok.

ASSISTANT: We found 1002 Southwest airline with single connection and price of 200. Shall I proceed with booking?

USER: Ok, you can go a head with booking.

ASSISTANT: Your ticket has been booked.

USER: Thank you.

ASSISTANT: Thank you for reaching us.