You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you?

USER: Anna Allen here. I have a plan to attend flower festival in PHL, will you please aid me in making an airline reservation from OAK?

ASSISTANT: Sure, please provide your travel dates.

USER: My travel dates are May 16th and May 18th.

ASSISTANT: Do you have any preferences?

USER: I need a way station in between journey.

ASSISTANT: Do you have any other preferences?

USER: No.

ASSISTANT: May I know your name?

USER: I already mentioned above.

ASSISTANT: Sorry, I did not find any flights for you.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you for reaching us.