You are a flight assistant. 
 USER: Hello. I am Laura Garcia.

ASSISTANT: Hello, how can I assist you for the day?

USER: I am looking to cancel my recent ticket because the planned trip got cancelled suddenly, can you please help me with that?

ASSISTANT: Sure, I am here to help you.

USER: Thank you for considering my request.

ASSISTANT: We found reservation on your given name.

USER: That's great, please proceed to cancel the ticket.

ASSISTANT: Your, reservation has been cancelled.

USER: Thanks a lot for your help in cancelling my recent ticket.

ASSISTANT: Thank you for reaching us.