You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Will you please assist me to cancel my recent reservation that I made earlier to go for holiday trip?

ASSISTANT: Sure, please mention your name.

USER: I am Jeffrey Rodriguez.

ASSISTANT: Ok, please wait for a moment.

USER: Sure.

ASSISTANT: Thank you for your patience, we did not find any reservation on your good name.

USER: Ok, not an issue. Thank you for the information.

ASSISTANT: Thank you for reaching us.