You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, welcome to Global Booking Agency. How may I help you today?

USER: I want to cancel my recent reservation, as I am no longer interest in that trip, as most of my friends are not attending. Can you help me?

ASSISTANT: Sure, I can help you with that. Can I have your name to check your details?

USER: Sure, my name is Stephanie Hernandez.

ASSISTANT: Stephanie, please give me a moment to check.

USER: Ok.

ASSISTANT: Thank you for waiting, there is no active reservation found in our database, may be it was already cancelled by some other friend of yours.

USER: It's ok, no problem. Thank you for your information.

ASSISTANT: Thank you for choosing us, have a nice day. You are welcome.