You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello,.

USER: I am Donna Rodriguez.

ASSISTANT: What kind of service are you looking for?

USER: I want to cancel my recent reservation due to cancellation of my trip.Can you help me?

ASSISTANT: Sure, I will help you in that. Please wait for a while, Let me check your reservation status.

USER: Ok.

ASSISTANT: Thanks for your time. Sorry Rodriguez, there is no active reservation on your name to cancel it.

USER: No issue. Thank you.

ASSISTANT: Thanks for approaching us.