You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you today?

USER: I am Gary Hill want to cancel my recent reservation due to my health problem. Can you please assist me with this cancellation?

ASSISTANT: Sure, wait for a while.

USER: Ok.

ASSISTANT: Ok, there is no reservation under your name.

USER: Not a problem, thank you for sharing your information.

ASSISTANT: Thank you for reaching us.