You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I guide you?

USER: Katherine Gonzalez here. Can you help me to find a flight from CLT to MSP?

ASSISTANT: Sure, can I know the dates on which you would prefer to travel?

USER: My travelling dates are 03/29 and 03/31.

ASSISTANT: I found an economy class ticket in JetBlue airlines with normal cost of 100 and it is a single connecting flight. Can I book your ticket?

USER: You can proceed.

ASSISTANT: Your ticket is booked with flight 1028.

USER: Thanks for your help and information.

ASSISTANT: Thank you, have a good day.