You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Anthony Gonzalez.

ASSISTANT: How can I assist you?

USER: I want to attend a live music event in Los Angeles, where my favourite band will be performing.

ASSISTANT: That's nice idea.

USER: Can you help me to book a ticket from CLT to LAX?

ASSISTANT: Sure, I will help you that. I need your flying dates to proceed the booking?

USER: I want to fly on 07/27 and 07/29. I want to have a 1 connection.

ASSISTANT: Sure, give me a minute. I will find a best flight with your rout. There is no flight available with your details.

USER: That's not a problem. I will check for another ticket booking agency.

ASSISTANT: That's good to hear.

USER: Anyways, thank you for your checking.

ASSISTANT: Welcome. Have a great day.