You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Virginia Davis.

ASSISTANT: Davis, how can I help you today?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Ok, please wait for a moment.

USER: Ok, sure/.

ASSISTANT: Sorry Davis, no reservation found by your name in our website.

USER: Ok, fine thank you for checking.

ASSISTANT: Thank you for approaching us.