You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I need to reserve a ticket from CLT to MCO, can you help me in doing that?

ASSISTANT: Can you share your trip dates?

USER: I am willing to travel on Dec 20 and return on Dec 22.

ASSISTANT: Do you need any connections?

USER: I need a single connecting flight.

ASSISTANT: Are there any other preferences?

USER: No.

ASSISTANT: May I know your name?

USER: Susan Gonzalez here.

ASSISTANT: Connecting flight number 1021 with price 200 in economy class is available. Is it ok?

USER: Ok, please proceed.

ASSISTANT: Your ticket is booked.

USER: Thank you.

ASSISTANT: Thank you for reaching us.