You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I want to travel from NY-JFK on 01/04 to MN-MSP on 01/06. Can you please make a reservation?

ASSISTANT: Sure, we are here to help you. Please wait for a moment.

USER: Ok.

ASSISTANT: Thank you for being patience, sorry to inform you that there are no flights on your specified dates.

USER: Thank you for your service.

ASSISTANT: May I know your name?

USER: My name is Jessica Evans.

ASSISTANT: Thank you for choosing us. have a good day.