You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I am Karen Smith, can you help me to book a connecting flight to New York?

ASSISTANT: Yes Karen, I will help you out. Please provide me your trip dates.

USER: Yes, my travel source date is 05/09 and destination is 05/11.

ASSISTANT: Can I know your source and destination please?

USER: Ok, my airport codes are DCA and EWR.

ASSISTANT: Please wait a moment.

USER: Ok, will wait.

ASSISTANT: Here is  a flight with 1 stop and price is 100. Can I proceed with it?

USER: Please go ahead.

ASSISTANT: Your ticket has been booked with 1014 flight in  UA airlines.

USER: Thank you for your help with the booking.

ASSISTANT: Thank you for reaching us.