You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. Welcome to Global agency services. How can I help you?

USER: Myself Nicole Collins.

ASSISTANT: Nice to meet you, Nicole.

USER: Owning an emergency, I need a direct flight to fly.

ASSISTANT: Sure, may I know the travelling dates of your journey?

USER: My travelling dates are from 01/04 till 01/06.

ASSISTANT: Ok, can you please mention the take off and landing airport codes?

USER: My airport codes are from SFO to MCO.

ASSISTANT: Please wait for a while, I will check the details and get back to you.

USER: Ok, I will wait.

ASSISTANT: Thank you for waiting Nicole.

USER: It's my pleasure.

ASSISTANT: Sorry, there is no direct flight to your destination.

USER: That sounds very sad.

ASSISTANT: Thank you for approaching us, have a nice day.

USER: Thank you for the information.

ASSISTANT: You are welcome.