You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. Hoe can I assist you today?

USER: My name is Deborah Lopez. Owing an emergency, I want to cancel my recent reservation. Can you please help you?

ASSISTANT: Sure, I will help you to cancel.

USER: Thank you.

ASSISTANT: Give me a moment.

USER: Ok, take your time.

ASSISTANT: I found your reservation and it is successfully cancelled.

USER: Thank you for the help in cancelling my ticket.

ASSISTANT: Welcome, have a nice day.