You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Donna Taylor.

ASSISTANT: How can I help you?

USER: I have to meet my brother in LAX, cn you please help me in booking a flight ticket from CLT?

ASSISTANT: Sure, I will help you to book a flight. Can you please provide me your travelling dates?

USER: I would like to start my journey on 12/14 and my return will be on 12/16.

ASSISTANT: There is one flight is available for you with single connection.

USER: Yes, you can proceed.

ASSISTANT: Your ticket is booked with flight number 1016 and airline is Delta.

USER: Thank you for your assistance.

ASSISTANT: Welcome, have a safe flight.