You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you?

USER: Can you aid me in booking a flight ticket from EWR to PHX?

ASSISTANT: Sure, I will help you. Please send your travelling dates.

USER: Sure, I would like to go on Sept 17th and return back on Sept 19th.

ASSISTANT: Do you have any preferences?

USER: Make sure the return time is in the evening.

ASSISTANT: May I know your name please?

USER: Myself Jeffrey Davis.

ASSISTANT: Please wait for a while.

USER: Ok, make sure it is in the business class.

ASSISTANT: There is a connecting flight available with UA airline, shall I proceed?

USER: Ok, please proceed for further.

ASSISTANT: Your booking is done with flight number 1002. Happy journey.

USER: Thank you for booking.

ASSISTANT: You are welcome, have a nice day.