You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I am planning to book a flight ticket to EWR from IAH, can you please help me out?

ASSISTANT: Sure, may I know your planned travel dates?

USER: Sure, my planned travelling dates are Nov 16 and Nov 18.

ASSISTANT: May I know your connection limit?

USER: Sure, I am looking for a flight with 1 connection.

ASSISTANT: Do you have any other specifications?

USER: Yes, my airline must be within the normal cost.

ASSISTANT: Your good name please.

USER: Sure, my name is Eric Thomas.

ASSISTANT: We found an airline: Hawaiian, flight number: 1000 and price is 100 with one connection.

USER: Ok, please proceed.

ASSISTANT: Your flight ticket has been reserved.

USER: Thank you.

ASSISTANT: Thank you for reaching us.