You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: I am Benjamin Hernandez. Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, I am here to help you to cancel your reservation.

USER: Ok, thank you.

ASSISTANT: Happy to inform you that, I found your reservation and it is successfully cancelled.

USER: Ok, fine thank you for your help.

ASSISTANT: Thank you for reaching us, have a nice day.