You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Thomas Evans.

ASSISTANT: How may I guide you today?

USER: Can you help me searching flights with connection 1?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: Can you please share your journey dates?

USER: My journey dates are 10/09 and 10/11.

ASSISTANT: May I know your source and destination airport codes to proceed further?

USER: My source and destination airport codes are CLT to JFK.

ASSISTANT: Wait for a minute.

USER: OK.

ASSISTANT: I found a ticket for you with price 200, flight number is 1021 and connection is 1. Is it ok for you?

USER: Ok, book it.

ASSISTANT: I confirmed your ticket successfully.

USER: Thank you for confirming my flight ticket.

ASSISTANT: Thank you for reaching us.