You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Richard Scott.

ASSISTANT: How can I assist you today?

USER: Can you please help me with cancelling my reservation? As my planned event got cancelled.

ASSISTANT: Sure, will please give me a moment?

USER: Thank you. I will wait for your response.

ASSISTANT: Thanks for waiting, there is no reservation found under your name.

USER: It's ok fine, no problem. Anyway, thank you for your time.

ASSISTANT: Welcome, have a great day.