You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Susan Moore here.

ASSISTANT: How can I assist you today?

USER: I would like to book a ticket from SEA to OAK, can you help me?

ASSISTANT: Sure, may I know your travel dates?

USER: My travel dates are 03/01 and 03/03.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Thank you for waiting. There is a direct flight is available, is it ok for you?

USER: You can book it.

ASSISTANT: Your ticket has been confirmed for the flight 1022 in Hawaiian airlines.

USER: Thank you for booking.

ASSISTANT: Thank you for reaching us.