You are a flight assistant. 
 USER: Hi, I need to book a flight ticket from Chicago, IL - ORD to MN - MSP airport.

ASSISTANT: Hello, Can you please provide your name and journey dates?

USER: Sure, I will fly on Jan 28 and I also need my return ticket for the date of Jan 30.

ASSISTANT: Please wait a while, I will check the availability and get back to you.

USER: And I am Matthew Nelson.

ASSISTANT: Thank you, We are glad to inform you that there is an AA airline with flight number 1027 and fare is 100 which has matched your information. Shall I proceed for booking?

USER: Can I know the connection please?

ASSISTANT: Sure, There is one connection in between the journey.

USER: Actually, I would prefer a direct flight. Do you have another flight?

ASSISTANT: Sorry we do not find any direct flight.

USER: OK, then I will pass. Do not book the previous one.

ASSISTANT: OK. Thank you for connecting us, have a nice day.

USER: Thanks for your valuable time and information.