You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: Brian Robinson here.

ASSISTANT: Yes, Brian.

USER: Can you help me in booking the ticket from CLT to SFO?

ASSISTANT: Sure, I will help you out. Please share me your trip dates.

USER: My planning dates are from 08/30 to 09/01.

ASSISTANT: Here is a direct flight with 200 price, can I proceed with it?

USER: Please proceed.

ASSISTANT: Your ticket has been booked with 1011 flight in Southwest airlines.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.