You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Kathleen Roberts here.

ASSISTANT: How may I assist you Roberts?

USER: Would you mind helping me in reserving a plane ticket from JFK to CLT?

ASSISTANT: Sure, I will help you. Could you please provide your preferable dates that you want to travel?

USER: My planned trip dates could be from 09/14 to 09/16.

ASSISTANT: Ok, please wait a moment to check the flights.

USER: Ok.

ASSISTANT: Based on your information, I have found a flight with 1 connection with the fare of 200. Is it ok for you?

USER: Ok, you can proceed.

ASSISTANT: Ok, your ticket has been booked successfully with flight number 1001.

USER: Thank you so much.

ASSISTANT: Thank you for approaching us, have a safe journey.