You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I serve you?

USER: My name is Nichols Taylor, I want to book a flight from EWR to PHX. Can you book a flight for me?

ASSISTANT: Sure, tell me your travel dates please?

USER: I will fly on Feb 9th and return on Feb 11th.

ASSISTANT: May I know your departure and return time please?

USER: I want my return flight in morning.

ASSISTANT: Do you have any other preferences?

USER: I want a connecting flight.

ASSISTANT: Please wait.

USER: Sure.

ASSISTANT: Thanks for your patience. I have found southwest airlines which flies with one connection. It departs at 17:00 PM and arrives at 10:00 AM.

USER: Please proceed with booking.

ASSISTANT: Yes, I have confirmed your flight ticket with flight number 1020.

USER: Thank you for your service.

ASSISTANT: Thank you.