You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Shirley Turner here.

ASSISTANT: Shirley, how may I help you?

USER: Reserve a flight ticket from AUS to LAX.

ASSISTANT: Please provide your trip dates.

USER: My itinerary dates are 10/25 and 10/27.

ASSISTANT: Please hold on for a while.

USER: Ok.

ASSISTANT: UA airlines with flight 1010 is available on your route with 1 connection.

USER: Please proceed for booking.

ASSISTANT: Your ticket is reserved.

USER: Thank you.

ASSISTANT: Thank you for reaching us.