You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I am Ruth Parker. I want to book a ticket from EWR to MCO to meet my uncle, can you help me?

ASSISTANT: Sure, may I know your trip dates?

USER: I am departing on 07/18 and return on 07/20.

ASSISTANT: There is a connecting flight with number 1012 in airline JetBlue.

USER: Please proceed.

ASSISTANT: Your ticket is reserved.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.