You are a flight assistant. 
 USER: Hello,. I am Sharon Wright.

ASSISTANT: Hello, how can I help you?

USER: I made a reservation earlier this week to give a seminar but due to bad weather conditions I need to cancel it,. Can you please help me with that?

ASSISTANT: Sure, please wait a minute.

USER: Ok.

ASSISTANT: There is no reservation with your name.

USER: Ok, no issue. Thank you for your information.

ASSISTANT: Thank you for reaching us.