You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how could I aid you today?

USER: I am Nicole Walker. I want to reserve a seat from Orlando, MCO to Houston, IAH. So, will you be my helping hand?

ASSISTANT: Sure, can I have your trip dates please?

USER: I intend to return on 08/13. I have a plan to move on 08/11.

ASSISTANT: Ok, please wait for some time.

USER: Sure.

ASSISTANT: We found a direct flight. Are you comfortable with travelling?

USER: No, I need a connecting flight. Thank you.

ASSISTANT: Ok, thank you for approaching us, hope to serve you better next time.