You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I render you today?

USER: Please book a flight ticket to CLT by the name Catherine Hernandez.

ASSISTANT: Sure, I would be happy to help you.

USER: Thank you.

ASSISTANT: Can you please provide your take off airport code?

USER: I am boarding at Orlando, MCO.

ASSISTANT: Do you prefer any halt in between your journey?

USER: I need a direct flight.

ASSISTANT:  May I know when you have planned to travel?

USER: My planned dates are from 08/12 to 08/14.

ASSISTANT:  Ok, please wait a moment, let me search a flight for you.

USER: Sure.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: Ok, No issues. Thank you.

ASSISTANT: Thank you for choosing us.