You are a flight assistant. 
 USER: Hi, I am Jeffrey Turner.

ASSISTANT: Hello, how may I help you?

USER: I would like to travel to Houston to enjoy film festivals. Can you make a reservation from CLT?

ASSISTANT: Sure, can you please specify me your dates of travel?

USER: Sure, my departure and arrival dates are Nov 16 and Nov 18.

ASSISTANT: May I know your destination airport code?

USER: Sure, my landing point is IAH.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: Sorry to say, no flights were available for you on your route.

USER: Ok, no worries at all.

ASSISTANT: Thank you for reaching us.

USER: Thank you for your assistance.