You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I aid you today?

USER: I want to book a connecting flight ticket to attend an event from NC. Can you help me?

ASSISTANT: Sure, we are glad to help you in booking. Can I have your name please?

USER: Thank you, Emily Lopez here.

ASSISTANT: Help me with your journey dates, so that it will be easier to move further in booking.

USER: Oct 11th and 13th are my travelling dates.

ASSISTANT: Could you please share your exact airport codes?

USER: CLT and DFW are my airport codes.

ASSISTANT: Are you okay with connecting flight or you need a direct flight?

USER: I need a break.

ASSISTANT: Would you like to avail any benefits for the comfort of your journey?

USER: I would like to depart in the evening and my return should be in morning.

ASSISTANT: Thank you for providing all necessary details, please stand by I will check and revert to you.

USER: Ok.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: No issue, Thank you.

ASSISTANT: Thank you for approaching us.