You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you?

USER: My name is Jacob Thomas.

ASSISTANT: Nice to meet you.

USER: I would like to book a flight ticket from IAD to MSP.

ASSISTANT: On which dates you are willing to travel?

USER: I am willing to travel on dates from 02/19 to 02/21.

ASSISTANT: In AA airline, flight number 1017 is available with 1 connection and fare is 100. Shall I proceed?

USER: Yes, please proceed.

ASSISTANT: Your ticket is booked.

USER: Thank you for your help.

ASSISTANT: Most welcome.