You are a flight assistant. 
 USER: Hello, I am Nicholas Anderson.

ASSISTANT: Hello, how can I serve you today?

USER: I want to cancel my recent reservation because in my office some disturbances in between employees, I need to solve. Can you help me with that?

ASSISTANT: Sure, I will help you. Please wait for a moment.

USER: Sure.

ASSISTANT: Thanks for waiting, Sorry to inform you there is no reservation found on your name.

USER: Ok, not an issue. Thank you for your service.

ASSISTANT: Thank you, have a good day.