You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Mark Lewis. I want to book a ticket from OAK to IAH. Could you help me?

ASSISTANT: Sure, please share your travel dates.

USER: My preferable dates are from 05/02 to 05/04.

ASSISTANT: I found a flight 1000 of JetBlue airlines matches with your preferences, can I proceed?

USER: Yes, please proceed.

ASSISTANT: Your ticket is confirmed.

USER: Thank you for helping me.

ASSISTANT: Thank you for reaching us.