You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I have to change my ticket reservation that my office did not approved my leaves, can you help me?

ASSISTANT: Sure, I will help you in changing your reservation. May I know your name please?

USER: Thank you and my name is Kenneth Phillips.

ASSISTANT: Please wait a moment, I will check in our database.

USER: Sure.

ASSISTANT: Happy to inform you I found the reservation.

USER: Ok, that's fine.

ASSISTANT: May I know your travelling dates please?

USER: I am planning my dates on 04/03 and back on 04/05.

ASSISTANT: Can you provide your airport codes too?

USER: The airport codes are from MCO to PHX.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: There is a flight with connection 1 and price 100, can I proceed with this flight?

USER: Ok, you can proceed with booking.

ASSISTANT: Ok, your ticket has been booked. Thank you for reaching us.

USER: Thank you for your help.