You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I want to meet my grandparents to celebrate my birthday, could you book my ticket from CLT to BOS?

ASSISTANT: Can I know your travelling dates?

USER: My itinerary dates are Mar 4 and Mar 6.

ASSISTANT: Do you have any preference?

USER: I need a connecting flight.

ASSISTANT: Let me know your name.

USER: Patrick Robinson here.

ASSISTANT: Found ticket with Southwest airlines for price 100 having flight number 1001.

USER: Book my ticket.

ASSISTANT: Ticket is booked.

USER: Thank you.

ASSISTANT: Thank you.