You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Due to some urgent work, I am planning to cancel my recent reservation. Can you please help me for this?

ASSISTANT: Sure, may I know your name?

USER: Myself Samantha Gonzalez.

ASSISTANT: Please wait for a moment to check your details.

USER: Sure, I will wait for your kind response.

ASSISTANT: Sorry, no reservation found on your name.

USER: Not a big problem, anyhow thank you very much for your kind information.

ASSISTANT: Thank you for reaching us.