You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: My name is Nicole Garcia. I want to cancel my reservation, because I got to know that the service of Delta airlines is not good.

ASSISTANT: Sorry for the inconvenience provided. Give me a moment.

USER: Ok.

ASSISTANT: Sorry to inform you that there is no reservation found on your name in our database.

USER: That's ok, thanks for your information.

ASSISTANT: You are welcome.