You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you at this moment?

USER: I would like to cancel my reservation which is under my name. Can you please help me with that?

ASSISTANT: Sure, I am happy to help you with that. Can I have your good name please to check your reservation status?

USER: My name is Jason Miller.

ASSISTANT: Ok, please wait a moment.

USER: Sure, take your time.

ASSISTANT: Sorry Jason Miller, no reservation has found under your name to cancel.

USER: Ok, no issues. Thank you for the information.

ASSISTANT: Thank you for choosing us, have a good day.

USER: You are welcome.