You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: Please cancel my recent reservation.

ASSISTANT: Sure. I will check the reservation list, can I have your name?

USER: Ok, my name is Anna Miller.

ASSISTANT: Anna Miller, no reservation is done on your name.

USER: Not a problem. Thank you for your kind information.

ASSISTANT: Thank you for reaching us.