You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: I am planning to visit New York, can you please book me a ticket from CLT to LGA?

ASSISTANT: Sure, Can you please share your trip dates?

USER: I am planning to depart on Nov 10 and would like to return on Nov 12.

ASSISTANT: May I know your good name to proceed further?

USER: My name is Laura Walker.

ASSISTANT: Do you have any specifications?

USER: I prefer connecting flight for this journey.

ASSISTANT: We found a connecting flight of fare 200 with airline Southwest and number is 1001. Can I proceed?

USER: Please book my ticket in this flight.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you for booking my ticket.

ASSISTANT: Thank you for availing us.