You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you today?

USER: My name is Virginia  Harris and I want to book the flight ticket from LGA to HOU. Can you please help me?

ASSISTANT: Sure, we are here to help you. May I know your trip dates?

USER: My travel dates are 04/20 and 04/22.

ASSISTANT: Do you need any break in your journey?

USER: I need a connection in my journey.

ASSISTANT: Is there any class preference for you?

USER: I am comfortable with any class.

ASSISTANT: Do you have any other preferences?

USER: I would like to return in the evening.

ASSISTANT: Sorry to inform you that, currently no flights are running to that location due to abnormal weather conditions.

USER: Ok, thank you for the information.

ASSISTANT: Thank you for opting us.