You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I support you today?

USER: I made a reservation earlier this week to give a presentation about my new innovation at New York. But, due to technical issues I need to cancel my resent reservation. Can you help me in cancellation?

ASSISTANT: Sure, I can help you with the cancellation. May I know on which name the flight ticket has been reserved?

USER: I made a reservation by this name Ronald Davis.

ASSISTANT: Ok, give me a minute. I will check the status of your reservation and get back to you.

USER: Ok, take your time.

ASSISTANT: Thank you for your time. Unfortunately, we didn't found any active reservation matching with your name.

USER: Ok, I think my reservation is not confirmed yet. I will approach you later, thanks for your help.

ASSISTANT: Thank you for being with us for the cancellation. We hope to serve you again.