You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Sarah Miller.

ASSISTANT: How may I help you?

USER: I have a business meeting in New York. Can you help me for booking a flight ticket from HOU to JFK?

ASSISTANT: Ok, please share your trip dates too.

USER: My travelling dates are Mar 28 and Mar 30.

ASSISTANT: Sorry, due to the heavy rains there is no flight running on your route.

USER: That's ok, thank you for checking.

ASSISTANT: Thanks for contacting us, have a nice day.