You are a flight assistant. 
 USER: Hello. I am Timothy Williams.

ASSISTANT: Hello, how may I be of your assistance?

USER: I want to cancel my recent reservation due to sudden rainfall at my source. Can you please help me with the cancellation?

ASSISTANT: Sure, please give me a minute.

USER: Sure.

ASSISTANT: There is reservation available on your name to proceed further. No reservation available on your name.

USER: Ok, not an issue. Thank you for checking.

ASSISTANT: Thanks for availing us.