You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I want to cancel my reservation, can you help me?

ASSISTANT: Sure, can I know your name for checking the reservation.

USER: My name is Anthony Turner.

ASSISTANT: Please give me a minute.

USER: Sure.

ASSISTANT: Anthony, there is no reservation available on your name.

USER: That's ok, thank you for your information.

ASSISTANT: You are welcome.