You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how best can I guide you today?

USER: I would like to cancel my recent reservation, can you help me in that?

ASSISTANT: Sure, please share your good name.

USER: Sure, myself Mark Moore.

ASSISTANT: Please stand by.

USER: Sure, I will wait for your response.

ASSISTANT: Thank you for your time, we found a reservation found with the given name and it has been cancelled successfully.

USER: That's fine, thank you for the service.

ASSISTANT: Thank you.