You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello. How can I aid you?

USER: Can you please reserve me a flight ticket in a normal - cost airline?

ASSISTANT: Sure, I am happy to assist you in booking.

USER: Thank you.

ASSISTANT: May I know your planned trip dates?

USER: My trip dates are 02/17 - 02/19.

ASSISTANT: Can you please forward your airport codes?

USER: My airport codes are LGA - AUS.

ASSISTANT: Can I know your name please for documentation?

USER: I am Kimberly Johnson from New York.

ASSISTANT: We are sorry to inform you that there is no flight found with your matching details.

USER: No issues, thank you.

ASSISTANT: Thank you for choosing us.