You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I be your helping hand today?

USER: My name is Kenneth Scott. Can you please cancel my reservation as the baby shower program which I want to attend got postponed?

ASSISTANT: Sure, I am here to aid you.

USER: Thank you.

ASSISTANT: Please give me a minute, I will check with the reservation list and get back to you.

USER: Sure.

ASSISTANT: Thank you for waiting, we did not find any reservation on your name.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for opting us.