You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Robert Evans.

ASSISTANT: How can I aid you?

USER: Can you please make my reservation from IAH to LAX?

ASSISTANT: Sure, may I know your travel dates please?

USER: Sure, my journey dates are Sept 12 and Sept 14.

ASSISTANT: Do you have any other specifications?

USER: I need a single connection flight.

ASSISTANT: Ok, please wait for a while.

USER: Sure, I will wait for your response.

ASSISTANT: Southwest airlines is providing you the connecting flight in economy class, shall I proceed?

USER: Ok, please book.

ASSISTANT: Your flight ticket has been reserved with flight-1004.

USER: Thank you for your service.

ASSISTANT: Thank you for opting us.