You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I am Samantha Carter. I want to cancel my recent reservation due to an emergency work, can you please help me in that?

ASSISTANT: Sure, we are here to assist you. Please give me a minute, I will check the reservation on your good name and revert to you.

USER: Sure.

ASSISTANT: Thank you for waiting, we did not find any active reservation on your name in our database.

USER: No problem, thank you for your help.

ASSISTANT: Thank you for reaching us.