You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you today?

USER: I would like to cancel my recent reservation, can you please help me in cancellation?

ASSISTANT: Sure, may I know your name to check in our records?

USER: Amanda Wright.

ASSISTANT: Please wait.

USER: Sure.

ASSISTANT: Sorry, no reservations found on your name in our records to cancel it.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for contacting us.