You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Sharon Clark.

ASSISTANT: How can I aid you today?

USER: I would like to cancel my reservation as I am going for my hometown, can you please help me out?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: Please hold on a moment, I will check your reservation status.

USER: Sure.

ASSISTANT: There is no previous reservation available in your name Sharon Clark.

USER: Ok no problem, thank you for your services.

ASSISTANT: Thank you for reaching us, have a nice day.