You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you for today?

USER: Can you please help me in booking my flight ticket from JFK to CLT?

ASSISTANT: I am here to help you about that. Can you please provide your planned dates of journey?

USER: My travelling dates are Aug 16 and Aug 18.

ASSISTANT: Can you please provide your name for further proceeding?

USER: I am Rebecca Smith.

ASSISTANT: Would you like to travel in a direct or a connecting flight?

USER: I need connecting flight.

ASSISTANT: Do you have any other specifications for your journey?

USER: I prefer economy class. Please search with that.

ASSISTANT: Sorry to say this Rebecca Smith, there are no flights to your region.

USER: Ok, thank you for checking.

ASSISTANT: You are welcome, thank you for reaching us.