You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Emma Martin here.

ASSISTANT: How may I lend a hand to?

USER: I have a live music concert at Seattle, could you please help me in booking a ticket from EWR to SEA?

ASSISTANT: Emma, I am willing to help you with that. Can you please share me your travel dates?

USER: Ok, my preferable trip dates are from 03/27 to 03/29.

ASSISTANT: Please wait for a while.

USER: Ok, take your time.

ASSISTANT: As per your data, I found a flight with AA airlines and the ticket figure is 100. Would you like me to proceed for this?

USER: It's perfect, please proceed for booking.

ASSISTANT: Emma, your ticket is reserved in economy class with the flight-1021.

USER: Thank you for your service.

ASSISTANT: Thank you Emma for approaching our agency.