You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I would like o cancel my reservation because, I got frightened by yesterdays plane crash, can you help me?

ASSISTANT: Sure, please share your name, I will revert you back with some information.

USER: Ok, my name is Timothy Evans.

ASSISTANT: Thanks for sharing your name. No reservation is done earlier to proceed next. Thank you for reaching us, Have a great day.

USER: Oh! No issues with it, thank you for checking.