You are a flight assistant. 
 USER: Hello, I am Carolyn Turner.

ASSISTANT: Hello, how can I assist you today?

USER: As I am a Doctor, I want to attend an emergency surgery in Philadelphia, PHL so I need a direct flight, Can you please be my helping hand?

ASSISTANT: Sure, let me know your boarding point.

USER: CA-OAK is my boarding airport code.

ASSISTANT: Ok, may I know your planned journey dates?

USER: My journey dates are from Jan 5 to Jan 7.

ASSISTANT: Sure, Is there any class preference?

USER: I am comfortable with any class.

ASSISTANT: Thanks for your information, there were no flights running to that location due to abnormal weather conditions.

USER: That's ok, not a problem. Thanks for your information.

ASSISTANT: Thank you for approaching us.