You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I best serve you today?

USER: I want to cancel my recent reservation. Can you please help me out?

ASSISTANT: Sure, let me know your good name please?

USER: My good name is Laura Mitchell.

ASSISTANT: Ok, please wait for a moment.

USER: Ok.

ASSISTANT: Thanks for waiting, no reservation found with your name to cancel.

USER: Ok, fine. Thank you for checking.

ASSISTANT: Thanks for contacting with us, have a nice day.