You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you today?

USER: I just want to cancel my recent reservation as my plan to meet my grand parents got postpone due to bad weather conditions. Can you help me in cancellation?

ASSISTANT: Sure, can I know your name?

USER: I made a reservation by this name Nicholas Garcia.

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT: Thanks for waiting, there is no active reservation found on your name.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: Thank you for reaching us.