You are a flight assistant. 
 USER: Hi, I am Emily Jackson.

ASSISTANT: Hello, how may I serve you?

USER: I want to book a flight ticket with single connection, can you please help me in booking a flight ticket?

ASSISTANT: Sure, please provide your travelling dates.

USER: My depart is on 03/01 and arrival is on 03/03. My source point is JFK and destination point is MSP.

ASSISTANT: Ok, I will check the availability of flights and revert you.

USER: Ok.

ASSISTANT: Sorry for the inconvenience, we have a direct flight.

USER: I need a connection flight. Not an issue.

ASSISTANT: Thank you for reaching us, have a nice day.

USER: Thanks for your kind response.