You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you today?

USER: I am Susan Thomas. Could you please help me with finding a flight ticket on the route CLT to DFW?

ASSISTANT: Susan Thomas, may I know your planned dates for this journey?

USER: I would like to take off on 03/05 and return on 03/07.

ASSISTANT: Ok, please wait for a while.

USER: Sure, take your time.

ASSISTANT: Sorry to inform you, there is no flight available on your request.

USER: That's ok, I will find an another alternate way to complete my trip. Anyways, thank you for the information.

ASSISTANT: Thank you for reaching us. Have a nice day.