You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am planning to visit Oakland city, can you please book me a ticket from ORD to OAK?

ASSISTANT: Sure, may I know your travel dates please?

USER: My preferable journey dates are from 03/01 to 03/03.

ASSISTANT: Thanks for waiting. I have found southwest airlines which flies with one connection.

USER: Please book my ticket with my name Kathleen Jones.

ASSISTANT: Yes, your flight ticket has been confirmed.

USER: Thank you for booking my ticket.

ASSISTANT: Thank you.