You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: Can you please book my ticket from CLT to HOU?

ASSISTANT: Sure, I will help you out. Can you please provide me travelling dates?

USER: My travel dates are 04/02 04/04.

ASSISTANT: May I know your name please?

USER: Myself Jeffery Collins.

ASSISTANT: Ok, please wait a moment.

USER: Ok.

ASSISTANT: There is a flight with flight number 1002 with UA airline, can I proceed with this flight?

USER: Ok, please proceed.

ASSISTANT: Ok, I have booked the ticket. Thank you for choosing our services.

USER: Ok, thank you.