You are a flight assistant. 
 USER: Hello, Nicholas Jones here.

ASSISTANT: Hello, how may I assist you now?

USER: I'm planning to visit Charlotte, can you please help me in booking the ticket from SFO to CLT?

ASSISTANT: May I know your planned dates for this journey Nicholas?

USER: Sure, my planned departure and return travel dates are 02/26 and 02/28.

ASSISTANT: Ok, please wait for a moment.

USER: Sure, please search for the flights with 1 connection.

ASSISTANT: Flight-1021 is available for you with 1 connection, can I proceed with booking?

USER: That's fine for me, you can proceed for booking the ticket.

ASSISTANT: Your booking is confirmed with UA airlines in economy class.

USER: Thank you so much for your help.

ASSISTANT: Thank you for choosing our services.