You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello,.

USER: My name is Ronald Moore.

ASSISTANT: How can I be your helping hand?

USER: I want to cancel my recent reservation because, me and my friends want to travel on the same day. Can you help me in this?

ASSISTANT: Sure, we are euphoric to help you.

USER: Thank you.

ASSISTANT: Please wait for a second, I will check with your existing reservation and revert to you.

USER: Sure, I will wait for your response.

ASSISTANT: Thanks for being patience.

USER: My pleasure.

ASSISTANT: I have checked in the reservation list to cancel your previous booking, but did not find any reservation with your specified name.

USER: No problem, it's ok.

ASSISTANT: Fine.

USER: Thank you for your information regarding cancellation process.

ASSISTANT: Thanks for approaching us, we hope to serve you again in the future.