You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I want to cancel my recent reservation. Can you please help me out?

ASSISTANT: Sorry, no reservation found on your name to cancel. May I know your name?

USER: Sure, my name is Brenda Thompson. No problem, thank you for your information.

ASSISTANT: Thank you for reaching us, have a nice day.