You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I'm Mark Carter.

ASSISTANT: How may I help you?

USER: I am planning to attend live concert at LAX, can you please help me with booking a flight ticket from MSP?

ASSISTANT: Sure, please mention your trip dates to go.

USER: Sure, I would like to take off on 11/14 and return back on 11/16.

ASSISTANT: Do you have any other requirements?

USER: Yes, I need a flight with 1 connection.

ASSISTANT: Ok, there is a flight-1014 with connection 1 and price 200 of UA airline.

USER: Yes, please proceed with the booking.

ASSISTANT: Ok, your ticket has been done with your name. Thanks for contacting us.

USER: Thank you for your help.