You are a flight assistant. 
 USER: Hi, I am Carol Evans.

ASSISTANT: Hello, how may  I serve you today?

USER: I have planned to visit museum of science at Boston, MA - BOS. can you please book a ticket in direct flight?

ASSISTANT: Sure, we are glad to help you. Can you please let me know your journey dates?

USER: I want to depart on 12/10 and return on 12/12.

ASSISTANT: I need your boarding airport code, can you please provide?

USER: My boarding point is Minneapolis & st. Paul, MN - MSP.

ASSISTANT: Ok, please wait for a while. I will check with the availability of flights and revert to you?

USER: Sure, I will wait.

ASSISTANT: We found a Southwest airlines, flight number 1027 and the fare of 100. Shall I proceed your booking with direct flight?

USER: Please proceed with booking.

ASSISTANT: Your ticket has been reserved.

USER: Thanks for booking my ticket.

ASSISTANT: Thank you for approaching us.