You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: Carolyn Edwards here. Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?

ASSISTANT: Sure, please wait for a while.

USER: Ok, I will wait.

ASSISTANT: There is no reservation found in my database on your name.

USER: Anyway, thanks for the information.

ASSISTANT: Your welcome.