You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I be at your service today?

USER: I am Ryan Jones. Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, we are here to help you.

USER: Ok.

ASSISTANT: Please wait for a while.

USER: Ok, sure.

ASSISTANT: Sorry we did not find any reservation with your name.

USER: Ok, fine thank you for checking.

ASSISTANT: Thank you for approaching us.