You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hi. How can I help you?

USER: Rebecca Harris here. Due to the heavy rains in my city, I want to cancel my recent reservation.

ASSISTANT: Sure, just a second please.

USER: Ok.

ASSISTANT: No reservation found on your name Mr.Rebecca Harris.

USER: That's ok.

ASSISTANT: Thank you.

USER: Thank you for your help.