You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I support you?

USER: Owing an emergency, I want to cancel my recent reservation. Can you please help me out?

ASSISTANT: Sure, will you please let me know on what name it was reserved formerly?

USER: My name is Virginia Baker.

ASSISTANT: Ok, let me check the current status and revert you.

USER: Ok, take your time.

ASSISTANT: Thanks for waiting, there is no reservation found active under your name in our list.

USER: That's ok, thank you for checking.

ASSISTANT: Thank you for opting us.