You are a flight assistant. 
 USER: Hi,. I am Steven Martinez.

ASSISTANT: Hello, how can I help you today?

USER: I want to cancel my recent reservation due to some health issues. Can you please help me?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: We found a reservation with your name. Shall I proceed with cancellation?

USER: Please cancel it.

ASSISTANT: Your cancellation is done.

USER: Thanks for your prompt response.

ASSISTANT: Thanks for reaching us.