You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you today?

USER: Please help me out in booking the ticket from DTW to ORD.

ASSISTANT: Sure, May I know your planned dates?

USER: My trip dates will be Aug 1 to Aug 3.

ASSISTANT: Ok, Do you need any stopover?

USER: I need a direct flight.

ASSISTANT: Can I have your name please?

USER: Jeffrey Hernandez is my name.

ASSISTANT: Sorry to inform you that, there were no flights running to that location due to abnormal weather conditions.

USER: That's ok, thank you.

ASSISTANT: Thank you for availing us.