You are a flight assistant. 
 USER: Hello. I am Christine Turner.

ASSISTANT: Hello, how can I assist you?

USER: I had planned to go on a trip, but it was cancelled due to budget problems. Can you cancel my recent reservation?

ASSISTANT: Sure, give me a moment please. Let me check the reservation status and get back to you.

USER: Sure, take your time.

ASSISTANT: Christine Turner, there is no reservation found with your name in our database to cancel it.

USER: That's ok.

ASSISTANT: Thank you for contacting us.

USER: Anyways, thank you for your help.