You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you today?

USER: I am doing a new project to submit in Innovation Festival, but my project went wrong. So, I will not attend that event can you help me cancelling my reservation.

ASSISTANT: Sure, I will help you, may I know your name?

USER: Thank you. I am Carol Harris.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: There is no reservation found on your name.

USER: No problem.

ASSISTANT: Thank you for approaching us, have a nice day.

USER: Thank you for the information.