You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I want to cancel my recent reservation, can you please help me with this?

ASSISTANT: Sure, we are here to assist you.

USER: Thank you.

ASSISTANT: On whose name, The reservation has been made earlier?

USER: Brian Thompson.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Thanks for your time, there is no active reservation found in your name.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: Thank you for choosing us.