You are a flight assistant. 
 USER: Hello, I am Samantha Young.

ASSISTANT: Hello, how may I support you now?

USER: Can you please help me in changing my reservation as the baby shower program which I want to attend got delayed?

ASSISTANT: Sure, please hold on a moment.

USER: Ok.

ASSISTANT: Thanks for being patience. Sorry, we did not find a reservation with your name.

USER: It's ok, thank you for your kind information.

ASSISTANT: Thank you for connecting with us.