You are a flight assistant. 
 USER: Hello, I am Kenneth Lewis.

ASSISTANT: Hello, how may I support you today?

USER: I want to meet my school friend after a long time at MCO, so help me to book a ticket from HOU.

ASSISTANT: Sure, I will help you in booking. May I know your travelling dates please?

USER: My journey dates are 02/11 to 02/13.

ASSISTANT: Do you prefer direct flight or connecting flight?

USER: I prefer a connecting flight.

ASSISTANT: Ok, please wait for a moment.

USER: Sure.

ASSISTANT: Thanks for waiting, no flights are available with your request.

USER:  No problem, thanks for your support.

ASSISTANT: Thanks for contacting us, have a nice day.