You are a flight assistant. 
 USER: Hello, I am Emma Wright.

ASSISTANT: Hello, how can I assist you?

USER: Due to an emergency meeting, I want to cancel my reservation. Can you help me with it?

ASSISTANT: Sure, we are here to help you. Wait for a while. Thanks for waiting there is no reservations found on your name.

USER: No problem, thank you for the information.

ASSISTANT: Thanks for choosing us.