You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you today?

USER: Nichole Harris here. I want to cancel my reservation today, can you help me please?

ASSISTANT: Sure, please wait for a minute.

USER: Sure.

ASSISTANT: Nichole Harris thanks for your waiting for reply, I could not find any reservation with your name in our database.

USER: Ok, that's fine. Thank you for checking anyways.

ASSISTANT: It's my pleasure.