You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may i help you?

USER: I am Angela Johnson. I would like to book a ticket from BOS to DTW.

ASSISTANT: Sure, let me know your travel dates.

USER: I am planning to start my trip on 05/29 and return back on 05/31.

ASSISTANT: I found a flight 1020 of Southwest airlines matches with your preferences, can I proceed?

USER: Yes, please proceed.

ASSISTANT: Your ticket is booked. Thank you, have a good day.

USER: Thank you for the help.