You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you today?

USER: I am Samantha Turner, I want to cancel my reservation as my adventure trip got cancelled suddenly. Can you help me with cancellation?

ASSISTANT: Sure. we are here to help you. Please wait a moment I will check reservation with your name.

USER: Ok.

ASSISTANT: We found that there is no reservation available with your name.

USER: Ok, no issues. Thanks for your time.

ASSISTANT: Thank you for contacting us, have a good day.