You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: Can you please help me in cancelling my recent reservation as my plan to go for holiday trip got postponed?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Let me know your name to check the reservation on your name.

USER: Reservation is done with the name of Margaret Thompson.

ASSISTANT: Please, standby.

USER: Ok.

ASSISTANT: Thanks for your time. Sorry to inform you that, there is no reservation found on your name to proceed for cancellation.

USER: It's ok, thank you for your kind information.

ASSISTANT: Thank you for reaching us.