You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I want to book a ticket from EWR to PHL to attend Innovation festival to share my ideas.

ASSISTANT: Sure, can you please mention your depart and arrival dates of your journey?

USER: My trip dates are 03/18 and 03/20.

ASSISTANT: Do you have any connection limit?

USER: I need only direct flight.

ASSISTANT: Are there any other requirements?

USER: No.

ASSISTANT: Can I know your name for booking your flight ticket?

USER: Kenneth Scott here.

ASSISTANT: Sorry, no flights are available in this route as per your requested dates.

USER: No issue, thanks for the information.

ASSISTANT: Thank you for reaching us.