You are a flight assistant. 
 USER: Hello, I am Susan Mitchell.

ASSISTANT: Hello, how can I help you today?

USER: I want to visit DTW from my hometown DEN, can you help me with reservation?

ASSISTANT: Sure, when are you willing to travel?

USER: My depart is on 11/28 and return on 11/30.

ASSISTANT: Ok, please hold on a minute.

USER: OK.

ASSISTANT: Thanks for holding on, flight- 1009, airline- Spirit, price- 100 matches your requested details.

USER: OK, proceed with booking.

ASSISTANT: Ok, your ticket has been processed.

USER: Thank you for your help.

ASSISTANT: Thank you for connecting with us.