You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: This is Jessica Brown.

ASSISTANT: how may I assist you?

USER: Please book a flight ticket from DCA - SFO.

ASSISTANT: Sure, Can I know your trip dates?

USER: As I have to travel to San Francisco to participate in a baseball match. My travel dates are 05/14 and 05/16.

ASSISTANT: Ok. Give me a minute. There is a flight available for you with 1 connection. Shall I proceed?

USER: Sure. Please book the flight in the name of Jessica Brown.

ASSISTANT: Sure. Your ticket is booked with your name of Jessica Brown and your flight number is 1010.

USER: Thanks for your help.

ASSISTANT: Most welcome.