You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I render you today?

USER: I am Amy Parker.

ASSISTANT: Ok.

USER: I am planning to change my reservation to another destination, so can you help me to change my reservation?

ASSISTANT: Sure, I will help you with that.

USER: Ok.

ASSISTANT: Please wait a moment.

USER: Ok.

ASSISTANT: Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.

USER: No problem, thanks for the information.

ASSISTANT: Thank you for choosing us.