You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I be help to you?

USER: I am Sandra Jones. I would like to book a flight ticket from SFO to EWR.

ASSISTANT: Ok Sandra, can you please share me your travelling dates?

USER: Sure, I am planning to move on 06/09 and fly back on 06/11.

ASSISTANT: Ok, please give me a moment to check.

USER: Ok, please take your time. And make sure there is a direct flight.

ASSISTANT: Sorry Sandra, there are no direct flights available for your required dates.

USER: Ok, thank you for the information.

ASSISTANT: You are welcome. Thank you for reaching us.