You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Samantha Moore.

ASSISTANT: Samantha Moore. How may I help you?

USER: I have to attend a cultural event at AUS, can you help me to book a flight ticket from PHX?

ASSISTANT: Sure, can you provide me with the planned travel dates?

USER: I am looking to travel in the month of July 09 and 11.

ASSISTANT: Please give me a moment.

USER: Sure.

ASSISTANT: I am regret to inform that, there is no reservation found by the name Samantha Moore.

USER: It's ok, thank you for giving information.

ASSISTANT: Thank you for approaching us.