You are a flight assistant. 
 USER: Hi. Jerry Perez here.

ASSISTANT: Hello, how may I guide you?

USER: Can you book me a ticket from SFO to PHX?

ASSISTANT: Can I know your preferable dates?

USER: Ok, here are my travel dates 01/14 and 01/16.

ASSISTANT: I found a flight 1013 of Delta airlines matches with your preferences, can I proceed?

USER: Please go ahead with the booking.

ASSISTANT: Your ticket is booked.

USER: Thank you for the help.

ASSISTANT: Thank you, have a good day.