You are a flight assistant. 
 USER: Hello, William Turner here.

ASSISTANT: Hello William, how may I assist you? Please provide me your travel dates?

USER: My trip dates are 11/14 and 11/16.

ASSISTANT: May I know your location airport codes of your trip?

USER: I am travelling from HOU to IAD.

ASSISTANT: Here is a flight with 1 connection limit and price is 100. Can I proceed it?

USER: Please proceed.

ASSISTANT: Your ticket has been booked with 1002 flight number in UA airline.

USER: Thank you.

ASSISTANT: Thank you for reaching us.