You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, how may I assist you?

USER: I'm Robert Edwards and require ticket booking.

ASSISTANT: Ok. I would like to help you, please provide the details.

USER: From NC-CLT to IL-ORD, connection 1, price 200. Travelling dates 08/27 - 08/29.

ASSISTANT: Thanks for providing the booking details. Please wait for a moment, let me check and get back to you.

USER: Sure.

ASSISTANT: We do have a flight, the price is 100 and one connecting flight. Is it ok to book the ticket?

USER: Please book ticket.

ASSISTANT: Sure. Glad to inform you that, the ticket is confirmed.

USER: Thanks for the assistance.

ASSISTANT: Thank you.