You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I aid you today?

USER: I am Gregory Anderson. I want to book a flight ticket to attend a  cultural fest at NY-LGA from IL-ORD. Can you help me?

ASSISTANT: Sure, Let me know your journey dates please.

USER: 01/21 and 01/23 are my travelling dates.

ASSISTANT: Please mention if you need a connecting flight within your journey.

USER: Yes, I need a connecting flight.

ASSISTANT: Ok, give me a minute.

USER: OK.

ASSISTANT: Thank you for being patient. There is a Southwest airline with flight number 1001 and price is 100 matching your specifications.

USER: You can reserve it.

ASSISTANT: Your flight ticket has been confirmed.

USER: Thank you for your help.

ASSISTANT: Thank you for picking us.