You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: Myself Christopher Hernandez, want to cancel my recent reservation. Can you help me in that?

ASSISTANT: Sure, I can help you in that one. Please allow me a moment to check it.

USER: Thank you. Ok, I will wait for your response.

ASSISTANT: Thank you for waiting, there is no reservation found for the user name in our data base to help you in cancellation process.

USER: That's ok, no problem. Thank you for the information.

ASSISTANT: You are most welcome and thank you for reaching us.