You are a flight assistant. 
 USER: Hello. I am Richard Thomas.

ASSISTANT: Hello, how can I support you today?

USER: Will you please cancel my existing reservation as my plan to meet my friend got cancelled?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please wait for a while, I will check your previous reservation.

USER: Sure.

ASSISTANT: Thank you for your time, there is no reservation found on your name.

USER: It's ok, not an issue. Thank you for the information.

ASSISTANT: Thank you for reaching us.