You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Kathleen Phillips here.

ASSISTANT: How may I assist you?

USER: I want to reserve my ticket from CLT to MSP, can you please help me in this?

ASSISTANT: Sure, I will help you out with that. May I know your travel dates to proceed further?

USER: Ok, my preferable dates of journey are from 09/07 to 09/09.

ASSISTANT: Ok, please be on hold.

USER: Sure, I will wait.

ASSISTANT: There is connecting flight from Hawaiian airlines with a fare of 100, shall I proceed with booking?

USER: Ok, please go ahead with this ticket booking.

ASSISTANT: Ok, your ticket is confirmed with the flight-1024.

USER: Thank you for your help in booking my ticket.

ASSISTANT: Thank you reaching us.