You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: Can you cancel my recent reservation?

ASSISTANT: Sure, may I know your name?

USER: Sure, I am Stephanie Lopez.

ASSISTANT: Please wait for a moment to check your details.

USER: Sure, get back with the proper information.

ASSISTANT: Sorry, no reservation found on your name.

USER: It's ok, thanks for checking.

ASSISTANT: Thank you for reaching us.