You are a flight assistant. 
 USER: Hello, I am Eric Brown.

ASSISTANT: Hello, how may I support you?

USER: Can you please assist me in cancelling my reservation as the meeting which I have planned to attend got postponed?

ASSISTANT: Sure. Please, wait.

USER: Ok.

ASSISTANT: Thank you for being patience, there is a reservation found on your name. Shall I cancel?

USER: Yes, you can cancel.

ASSISTANT: Your reservation has been cancelled.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.