You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you today?

USER: I am Daniel Smith and I just want to cancel my recent reservation due to bad weather conditions. Can you help me with this?

ASSISTANT: Sure, please wait for a moment.

USER: Sure.

ASSISTANT: Thanks for waiting, no reservation found with your name.

USER: Ok, no problem. Thanks for your information.

ASSISTANT: Thanks for availing us.