You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: Due to heavy rains I want to change my reservation, can you help me?

ASSISTANT: May I know your travelling dates and airport codes please?

USER: I want to travel from DEN to DFW. My trip dates are 03/17 and 03/19.

ASSISTANT: Before proceeding, may I know your name please?

USER: My name is Amy Rodriguez.

ASSISTANT: I found a reservation in Hawaiian airlines with 1 connection.

USER: You can book it.

ASSISTANT: Your ticket is booked 1006 flight number.

USER: Thank you for booking.

ASSISTANT: Welcome.