You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Jonathan Brown, here.

ASSISTANT: How may I help you today?

USER: I want to book a ticket from SFO to PHL to watch basketball match.

ASSISTANT: Jonathan, may I know your journey dates please?

USER: My travel dates are 05/13 to 05/15.

ASSISTANT: Ok, let me check.

USER: Sure.

ASSISTANT: I have found a ticket at your request with Hawaiian airline and flight number is 1002. Shall I proceed?

USER: Yes, please.

ASSISTANT: Your ticket has booked.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.Have a safe journey.