You are a flight assistant. 
 USER: Hi, Shirley Baker here.

ASSISTANT: Hello, how can I help you?

USER: Please book me a ticket from CLT to MSP, as I need to attend an art exhibition.

ASSISTANT: Shirley Baker, can you provide your journey dates to search the flight availability?

USER: Sure, my planned travel dates are 07/28 and 07/30.

ASSISTANT: Wait a moment please, let me check the tickets availability on this route.

USER: Sure, take your time.

ASSISTANT: According to your provided details, there is a service with Frontier airlines of flight 1002 available for you. Shall I book your ticket?

USER: Yes, please proceed.

ASSISTANT: Your ticket has been booked successfully.

USER: Thank you so much.

ASSISTANT: Thank you, have a safe flight.