You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: I want to cancel my recent reservation in the name of Donald Edwards. Can you help me in this?

ASSISTANT: Sure, please wait for a moment.

USER: Ok.

ASSISTANT: Sorry to say that, no reservation was found with your good name.

USER: It's ok, not an issue.

ASSISTANT: Thank you for opting us.

USER: Thank you for your information.