You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: Can you please help me to book a flight from DFW to MSP?

ASSISTANT: Sure, may I know the travelling dates?

USER: I want to travel on Oct 29 and need to return on Oct 31.

ASSISTANT:  Are there any other specifications?

USER: I need a connecting flight.

ASSISTANT: May I know your name?

USER: Anna Parker here.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: Ok, no problem. Thank you for the information.

ASSISTANT: Thank you for opting us.