You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: Can you help me in cancelling my recent reservation?

ASSISTANT: Sure, I am glad to help you.

USER: Thank you.

ASSISTANT: May I know your good name to proceed further?

USER: I made my reservation with the name Barbara Wright.

ASSISTANT: Please be on hold.

USER: Sure.

ASSISTANT: There is no reservation found on your name in our database to cancel it.

USER: No problem. Any way thank you.

ASSISTANT: Thank you.