You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: Could you please cancel my recent reservation due to cancel of my trip?

ASSISTANT: Please tell me your name?

USER: My name is Elizabeth Brown.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Sorry, no reservation found on your name to cancel.

USER: Not an issue, thank you for checking.

ASSISTANT: Thank you for reaching us.