You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I guide you for today?

USER: Rachel Hall this side. I was planning to travel on the route from AUS - CLT to meet my husband on our anniversary, can you help me?

ASSISTANT: Can you please share on what dates you are willing to travel?

USER: I will be taking off on 05/20, I will be returning on 05/22.

ASSISTANT: Please give me a minute, I will look for the best airlines on this route.

USER: Ok, take your time and let me know the availability status.

ASSISTANT: Here is a flight with ticket fare 200 in UA airlines with connection is 1, would you like me to proceed with the booking?

USER: Ok, you can proceed with booking with this available flight.

ASSISTANT: Your booking is confirmed with flight number 1020.

USER: Thank you for booking my ticket for this journey.

ASSISTANT: Thank you for contacting us, have a nice day.

USER: You are most welcome.