You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I'm Sarah White.

ASSISTANT: What can I do for you today?

USER: I am planning to attend music concert at CLT, can you please help me with booking a flight ticket from PHX?

ASSISTANT: Sarah White, please share your planned dates for your planned journey?

USER: Sure, I would like to take off on 06/20 and return back on 06/22.

ASSISTANT: Ok, please allow me to check for the flights based on your requirements.

USER: Ok, but please make sure that the connection limit is 1.

ASSISTANT: Sorry, no flights are available on your requested route with 1 connection.

USER: Ok, no issues. Thank you for the information.

ASSISTANT: Sorry for the inconvenience, have a great day.

USER: You are welcome.