You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I be of your help?

USER: I am James Williams. Please cancel recent reservation.

ASSISTANT: Sure. To proceed we need to know your name to check the database.

USER: Name already provided.

ASSISTANT: Thank you, Let me check the status and revert you.

USER: Ok.

ASSISTANT: There is no reservation made on your name.

USER: Thanks for the help.

ASSISTANT: Thank you for choosing our service.