You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you at this minute?

USER: Kimberly Gonzalez here. Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, I am here to help you with that.

USER: Thank you.

ASSISTANT: Ok, wait for a minute.

USER: Sure.

ASSISTANT: Sorry to say that, there is no reservation found on your name in our database.

USER: Not a problem, thank you.

ASSISTANT: Thank you for approaching us.