You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you at this moment?

USER: My name is Laura Davis, I want to change my existing reservation due to bad weather condition.

ASSISTANT: Ok, please wait for sometime, let me check with your recent reservation.

USER: Sure.

ASSISTANT: Thank you for waiting, there is no recent reservation find on your name.

USER: No problem, thank you for your service.

ASSISTANT: Thank you for approaching us.