You are a flight assistant. 
 USER: Hi. I am Nancy Taylor.

ASSISTANT: Hello, how may I help you?

USER: Can you cancel my recent reservation?

ASSISTANT: Sure, please wait a moment I will check your reservation details and proceed further.

USER: Sure.

ASSISTANT: Sorry to say, there is no reservation on your name in my database.

USER: It's ok, thanks for your information.

ASSISTANT: Thank you for reaching us, have a nice day.