You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello.

USER: I am William Davis.

ASSISTANT: How can I  aid you?

USER: I want to book a flight ticket to visit Roosevelt Island Aerial Tram in New York, NY - JFK. Can you please hold me a flight ticket from Minneapolis & St. Paul, MN - MSP?

ASSISTANT: Sure, We are here to help you.

USER: Thank you.

ASSISTANT: Do you need any break?

USER: Yes, I need a halt in between my journey.

ASSISTANT: Can I know your travelling dates?

USER: My scheduled journey dates are 03/22 - 03/24.

ASSISTANT: We found a Delta airline, flight number:1012 and the price is 100.

USER: You can proceed with the booking.

ASSISTANT: Your flight ticket has been reserved.

USER: Thanks for the help.

ASSISTANT: Thank you for reaching us.