You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I am Brian Edwards. I would like to cancel my reservation which is under my name. Can you please help me with that?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Please wait a minute, I will check the reservation on your name and let you know.

USER: Sure, take your time.

ASSISTANT: Thank you for waiting. I did not find any reservation on your name to cancel.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Thank you for reaching us.

USER: You are welcome.