You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I aid you?

USER: Can you please help me in cancelling my recent reservation as my meeting got postponed?

ASSISTANT: Sure, I will help you. May I know your name?

USER: I am Susan Martin.

ASSISTANT: Please wait a minute.

USER: Ok.

ASSISTANT: Thanks for waiting, there is no active reservation on your name.

USER: Ok, no problem. Thank you.

ASSISTANT: Ok, Thank you.