You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you today?

USER: I am Susan Taylor, I want to cancel my reservation due to cyclone effect in the are where I want to travel.

ASSISTANT: I can help you in cancelling your reservation, shall I check your reservation status?

USER: Ok, please check.

ASSISTANT: Sure, please wait for a moment.

USER: Ok.

ASSISTANT: Taylor, I have not found any reservation by your name.

USER: It's ok, anyway thank you for the information.

ASSISTANT: Thank you for contacting us and have a nice day.