You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you today?

USER: Can you help me to book a flight ticket from HOU to OAK?

ASSISTANT: Sure, can I know your good name please?

USER: I am Shirley Wright.

ASSISTANT:  When you are willing to travel?

USER: My travelling dates are 04 to 06 of Apr.

ASSISTANT: Do you need direct flight or connecting flight?

USER: I need a connecting flight.

ASSISTANT:  Would you let us know if you have any other preferences?

USER: I prefer to travel in economy class.

ASSISTANT: Thank you for waiting and we have found a flight in an economy class with 1 connection in Hawaiian airlines and the fare of your flight will be 100. Do you like me to proceed your booking with this flight?

USER: Please proceed.

ASSISTANT: Your booking is done with flight number 1009.

USER: Thank you for helping me.

ASSISTANT: Thank you for opting us.