You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: I am an Actor, my production manager has changed the location of the shoot. I need your help to change my previous booking.

ASSISTANT: Sure, may I know your name?

USER: Yes, my name is Joshua Evans.

ASSISTANT: Give me a minute.

USER: Sure, take your time.

ASSISTANT: Sorry, there is no reservation found under your name.

USER: That's ok. I will recheck with my manager regarding this. Thank you.

ASSISTANT: Thank you for reaching us.