You are a flight assistant. 
 USER: Hello, I am Richard Jackson.

ASSISTANT: Hello, How can I support you today?

USER: As my schedule to attend for meeting got postponed, I want you to cancel my reservation. Can you please help me?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: Please wait a while.

USER: Sure.

ASSISTANT: Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: It's ok, thank you for your information.

ASSISTANT: Thank you for opting us.