You are a flight assistant. 
 USER: Hello, I am George Garcia.

ASSISTANT: Hello, how can I aid you today?

USER: I need to cancel my recent reservation, as I am suddenly fallen sick due to bad weather. Please help me in cancelling?

ASSISTANT: Ok, please wait a moment.

USER: Ok.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: Ok, no issues. Thanks for your help.

ASSISTANT: Thank you for choosing us.