You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: Due to heavy rains cricket match was postponed, so I need to cancel my recent reservation. Can you please help me out?

ASSISTANT: Sure, please provide me your name to check the information.

USER: I am Nicole Williams.

ASSISTANT: Your reservation is successfully cancelled.

USER: Ok, thank you.

ASSISTANT: Thank you for reaching us.