You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I need you to cancel my recent booking.

ASSISTANT: Sure, may I know your name?

USER: Thank you, my name is Christine Lopez.

ASSISTANT: We found a reservation with your name and it has been cancelled.

USER: Great! Thank you for the help.

ASSISTANT: Thanks for reaching us.