You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. Can you please tell me how can I assist you?

USER: Help me in cancelling reservation with name Virginia Barker?

ASSISTANT: Ok, please wait. Sorry, reservation found on your name.

USER: Can you please recheck once?

ASSISTANT: Sorry for the inconvenience, I did not find any reservation on your name in my database.

USER: Ok, no issues. Thanks for your information.

ASSISTANT: Thank you for reaching us.