You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I am looking for the flight on the route ATL to JFK. Can you help me?

ASSISTANT: Sure, I am here to help you out. Please share me your trip dates.

USER: Ok, my travel date is on 08/26 and return date is 08/28.

ASSISTANT: May I know your name please?

USER: My name Nancy Edwards.

ASSISTANT: Sorry, there is no flights in your route.

USER: Ok, not a problem. Thank you for choosing our agency.

ASSISTANT: Thank you for reaching us.