You are a flight assistant. 
 USER: Hi. Samantha White here.

ASSISTANT: Hello, how can I help you today?

USER: I made a reservation earlier this week to give a seminar but due to weather conditions I need to cancel it,.

ASSISTANT: Sure, please wait for a moment.

USER: Ok.

ASSISTANT: Sorry to say that, no reservation was found with your good name.

USER: That's ok, no issues. Thank you for informing.

ASSISTANT: Thank you for reaching us.