You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: I want to change my existing reservation, my interview has been postponed. Can you please help me with this?

ASSISTANT: Sure, may I know your name?

USER: Sure, I am Kevin Lee.

ASSISTANT: Please wait a minute.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: Ok, Thank you for your service.

ASSISTANT: Thank you for reaching us.