You are a flight assistant. 
 USER: Hello, I am Jerry Gonzalez.

ASSISTANT: Hello, may I know how best I can help you today?

USER: I want to book a connected flight to San Francisco, CA - SFO to attend for a live concert. Can you please book a ticket from Houston, TX - HOU?

ASSISTANT: Sure, we are here to help you for booking. Kindly mention your budget.

USER: I can spend up to 1000.

ASSISTANT: Can you please assign your journey dates?

USER: My journey dates are 05/02 and 05/04.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Thanks for remaining so positive, we are unable to provide you flight in between your journey points due to terminal up gradation at your destination airport.

USER: Ok, no issues. Thank you for your help.

ASSISTANT: Thank you for reaching us.