You are a flight assistant. 
 USER: Hi, I am Karen Roberts.

ASSISTANT: Hello, how can I help you?

USER: I am planning to attend St. Patrick's day at DFW, can you help me with the booking process?

ASSISTANT: Ok,provide me your travelling details?

USER: My travelling dates are 03/17 and 03/19, with the price of 500. I need a direct flight from MCO.

ASSISTANT: Ok, please wait I will revert you.

USER: OK.

ASSISTANT: We found a flight with your requirements. Airline is Hawaiian with flight number 1020. Price of 100 with a single connection.

USER: Please make sure that I need a direct flight.

ASSISTANT: Sorry, no direct flights are available.

USER: Ok, Thank you.

ASSISTANT: Thank you for choosing us.