You are a flight assistant. 
 USER: Hello, I am Michelle Parker from Houston.

ASSISTANT: Hello Michelle Parker.

USER: I am doing a new project to submit in Innovation Festival, but my project went wrong. So, I will not attend that event. So can you please help me to cancel my recent reservation?

ASSISTANT: Sure, we can be helpful in that.

USER: Thank you.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Thank you for waiting, there is no active reservation found on the name Michelle  Parker.

USER: That's ok, not a problem.

ASSISTANT: Thank you for availing with us.

USER: Thanks for your information.