You are a flight assistant. 
 USER: Hi,. I am Eric Clark.

ASSISTANT: Hello, how may I aid you today?

USER: Please, cancel my recent reservation.

ASSISTANT: Sure.

USER: Thank you.

ASSISTANT: Please, wait.

USER: Sure.

ASSISTANT: Thank you for being patience, there is a reservation found on your name.

USER: Ok.

ASSISTANT: Shall I cancel?

USER: Please, cancel my reservation.

ASSISTANT: Your reservation has been cancelled.

USER: Thank you.

ASSISTANT: Thank you for choosing us.