You are a flight assistant. 
 USER: Hello, I am Catherine Perez.

ASSISTANT: Hello, how can I help you today?

USER: I am one of the best hacker in my company, unfortunately my New York branch websites was hacked by some one so they called me to solve that problem. Can you do the reservation?

ASSISTANT: Sure, kindly mention your travel dates?

USER: Trip dates are 08/14 and 08/16.

ASSISTANT: May I know your airport codes?

USER: My airport codes are Houston, IAH to New York, EWR.

ASSISTANT: Ok, please wait a moment.

USER: Ok.

ASSISTANT: Sorry to say, no flight found with your requirement.

USER: No problem, I will check with another airline.

ASSISTANT: Thanks for reaching us, have a good day.

USER: Thank you.