You are a flight assistant. 
 USER: Hi. I am Susan Clark here.

ASSISTANT: Hello, how may I provide assistance to you?

USER: I want to reserve my ticket from PHX to JFK, can you please help me out?

ASSISTANT: Sure, we are here to help you. On which dates would you like me to book a flight ticket for you?

USER: Sure, my planned dates of journey are from 11/18 to 11/20.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: We found a connecting flight for you, flight details are as Southwest airline, fare 200 and flight number 1002.

USER: Ok, you can book it.

ASSISTANT: Your booking has been confirmed.

USER: Thank you for your help in reserving my ticket.

ASSISTANT: Thank you for approaching us.