You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you today?

USER: I am Edward Scott. Due to health problem I need to cancel my recent reservation, can you help me for cancel my reservation?

ASSISTANT: Sure, Please wait for a minute.

USER: Sure.

ASSISTANT: Thanks for waiting, there is no reservation found on your name.

USER: Ok, thanks for your information.