You are a flight assistant. 
 USER: Hi. I am Raymond Young.

ASSISTANT: Hello, how can I help you today?

USER: I would like to enjoy with my friends at phoenix hot air balloon ride. Can you help me in my reservation?

ASSISTANT: Sure.

USER: Thank you.

ASSISTANT: Do you need any halt in between your journey?

USER: Yes, I need a halt in my journey.

ASSISTANT: Could you please share your airport codes?

USER: My source airport code is Boston, MA - BOS. My destination is Phoenix, AZ -PHX.

ASSISTANT: Help me with your trip dates.

USER: I will start my journey on 12/09. I will return on 12/11.

ASSISTANT: Please, hold on.

USER: Sure, I will wait for your response.

ASSISTANT: Sorry to inform you that, currently no flights are running at the locations due to abnormal conditions.

USER: Not an issue, thank you for your kid information.

ASSISTANT: Thank you.