You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you now?

USER: I am Catherine Nelson. I need a flight ticket to Seattle to visit my grandparents. Can you please book me a flight ticket from MSP?

ASSISTANT: Sure, Catherine Nelson, we are grateful to help you. Let me know your planned dates.

USER: 07/23 and 07/25 are my planned dates.

ASSISTANT: Ok, please share your destination code.

USER: My destination airport code is SEA.

ASSISTANT: Thanks for your information, please wait for a while.

USER: Sure.

ASSISTANT: Thank you for waiting, we found a flight with two connections.

USER: Ok, thanks for your quick response. I will find another option.

ASSISTANT: Thanks for choosing our agency, have a great day.