You are a flight assistant. 
 USER: Hello, I am Susan Robinson.

ASSISTANT: Hello, May I know that, what is the help I can do today?

USER: I want to attend my nephew's birthday at Charlotte, NC-CLT on 10/23. Can you help me with booking a flight ticket?

ASSISTANT: Sure, please tell your origin and date of return.

USER: My origin is Houston, TX-IAH, and date of return is 10/25.

ASSISTANT: Please wait a minute, I will get back to you.

USER: Ok.

ASSISTANT: Thanks for waiting, I am glad to inform you that there is a flight available with one connection and price of 200. Flight number is 1004 and airline UA.

USER: Thanks for information, you can proceed with booking.

ASSISTANT: Ok, your ticket is reserved.

USER: Thanks for the service.

ASSISTANT: Thanks for availing us, have a nice day.