You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Please let me know, what kind of service your looking for?

USER: I am Melissa Lee. Can you please make a airline reservation from MSP to PHX?

ASSISTANT: Sure, please share me your trip dates.

USER: My journey dates are on Feb 2nd and 4th.

ASSISTANT: Is there any class preferences for you?

USER: No.

ASSISTANT: Do you need direct flight or connecting flight?

USER: I need a connecting flight.

ASSISTANT: Please share me your other preferences.

USER: My depart time should be in the evening, and return time in the afternoon.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: We found a AA airlines and 1011 is flight number with a fare of 200. Shall I proceed?

USER: Ok, proceed.

ASSISTANT: Your ticket is confirmed with an economy class.

USER: Thank you for your help.

ASSISTANT: Thank you for opting us.