You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Robert Walker here.

ASSISTANT: How can I aid you at this moment?

USER: Can you please reserve a flight ticket from MSP to JFK?

ASSISTANT: Sure, I will aid you with that. Can you please mention your preferable travel dates?

USER: Thank you for taking my request into consideration. My boarding is on Nov 15 and please book my return ticket also on Nov 17.

ASSISTANT: Do you have any preferences regarding timings of your journey?

USER: I would like to return in the afternoon time.

ASSISTANT: Are you okay with connecting flight or you need a direct flight?

USER: I will prefer connecting flight.

ASSISTANT: Is there any additional preferences do you have?

USER: No, I don't have any other preferences.

ASSISTANT: Ok, please wait a moment.

USER: Sure, take your time.

ASSISTANT: Sorry, no flights are available in this route as per your requested dates.

USER: Oh! Sad to hear that. Anyway, thank you for the information.

ASSISTANT: Thank you for reaching us.