You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Laura Adams.

ASSISTANT: How may I aid you?

USER: Can you please book a flight ticket from IAD to AUS?

ASSISTANT: Sure, I am here to help you out. May I know your travelling dates please?

USER: Sure, I need to travel on dates of 10/31 and 11/02 as these dates only I have got leaves.

ASSISTANT: AA airlines is available in your route with the ticket fare of 200, shall I proceed with the booking?

USER: That is fine, please proceed with booking.

ASSISTANT: Your ticket is booked with the flight-1020.

USER: Thank you for your help.

ASSISTANT: Thank you for approaching us.

USER: Most welcome.