You are a flight assistant. 
 USER: Hello, I am Kathleen Collins.

ASSISTANT: Hello, how can I aid you today?

USER:   Need your assistance in booking a ticket for a trip to Oakland, with my name. Can you help me with that?

ASSISTANT: Sure, I am here to help you. May I know your travelling dates?

USER: On 05/31, I want to start & return on 06/02.

ASSISTANT: Could you please forward your airport codes?

USER: My boarding is from Atlanta, GA- ATL & Landing is at Oakland, CA - OAK.

ASSISTANT: Please state your connection limit.

USER: I prefer a flight with a stopover.

ASSISTANT: There is a direct flight which matches your travelling dates.

USER: Ok, please do not proceed.

ASSISTANT: Sorry, we can't provide connecting flight for you.

USER: That's Ok, thanks for your kind information.

ASSISTANT: Thank you for approaching us, have a  great day.