You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may i aid you?

USER: Can you aid me to book a flight ticket from MSP to ORD?

ASSISTANT: May I know your trip dates?

USER: I planned my trip on the dates Apr 1 and Apr 3.

ASSISTANT: May I know your name?

USER: Myself Jeffrey Smith.

ASSISTANT: Do you prefer any specifications?

USER: I am looking for a connecting flight.

ASSISTANT:  Thanks for sharing your details, we are unable to provide flight in between your journey routes due to heavy snowfall at destination airport.

USER: That's fine, no issue. Anyway thank you for checking.

ASSISTANT: Thank you.