You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Helen Hernandez here.

ASSISTANT: Helen Hernandez, how may I aid you?

USER: I want to reserve my ticket from PHX to DFW, can you please help me out?

ASSISTANT: Sure, please provide your trip dates.

USER: Sure, my planned dates of journey are from Dec, 09 to Dec, 11.

ASSISTANT: Do you have any specifications?

USER: Yes, I need a connecting flight.

ASSISTANT: Please give me a moment to check for available flights.

USER: Sure, I will wait.

ASSISTANT: Southwest airlines with flight 1015 is providing service with a connecting flight.

USER: Ok, you can book it.

ASSISTANT: Your ticket is reserved.

USER: Thank you for your help in booking my ticket.

ASSISTANT: Thank you for reaching us.