You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you?

USER: I would like to cancel my recent reservation due to my health issues.

ASSISTANT: Ok.

USER: Can you please check the reservation by this name Kenneth Adams?

ASSISTANT: Sure, I will help you. Please wait a minute.

USER: Sure.

ASSISTANT: Thanks for waiting. There is no reservation on your name.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: Thank you.