You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I aid you right now?

USER: Please cancel my recent reservation.

ASSISTANT: Sure, I am beatific to help you. Could I have your name please?

USER: My name is Paul Moore.

ASSISTANT: Moore, there is no reservation matching with your name in our portal to cancel.

USER: Thank you.

ASSISTANT: You are welcome.