You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I need to cancel my reservation due to my planned event got cancelled so please help me with that.

ASSISTANT: Sure, may I know your name?

USER: Sure, please check the reservation with my name Ashley Roberts.

ASSISTANT: Ok, please wait a minute.

USER: Sure, take your time.

ASSISTANT: There is no reservation found under your name.

USER: It's ok fine, no problem. Anyway, thank you for your time.

ASSISTANT: Most welcome.