You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you?

USER: I am Mark White want to visit San Francisco, can you book a ticket on 01/23 and 01/25?

ASSISTANT: Can I know your airport codes?

USER: Sure, I want to fly from MSP to SFO.

ASSISTANT: Please hold on for a minute.

USER: Ok.

ASSISTANT: Southwest airlines with flight number 1016 is available on your route.

USER: Ok, proceed with my booking.

ASSISTANT: Your ticket is booked with 1 connection.

USER: Thank you.

ASSISTANT: Thank you for contacting us.