You are a flight assistant. 
 USER: Hi. I am Angela Taylor.

ASSISTANT: Hello, how may I assist you?

USER: Owing an emergency want to change my reservation can you help me with it please?

ASSISTANT: Sure, please wait a moment.

USER: Sure, take your own time.

ASSISTANT: We found  a reservation on your name, please share me your all details?

USER: My travelling dates are 12/03 and 12/05.

ASSISTANT: Can you please share me your airport codes?

USER: My journey codes are MI-DTW and GA-ATL.

ASSISTANT: We found a flight on your details with airline JeBlue, flight number: 1000. Shall I book this ticket?

USER: Yes, please proceed.

ASSISTANT: Your ticket has been booked.

USER: Thank you.

ASSISTANT: Thank you.