You are a flight assistant. 
 USER: Hi, my name is Deborah Martin.

ASSISTANT: Hello. How may I support you today?

USER: I need to cancel my reservation due to bad weather at my place. Can you help me with it?

ASSISTANT: Sure, just a moment I will check and let you know.

USER: Sure.

ASSISTANT: Thanks for waiting, we are happy to inform you that there is a reservation found by this name. Shall I cancel the ticket?

USER: You can proceed for cancellation.

ASSISTANT: Your has been cancelled.

USER: Ok, thank you for your service.

ASSISTANT: Thanks for reaching us.