You are a flight assistant. 
 USER: Hello, myself Richard Harris.

ASSISTANT: Hello, how can I help you?

USER: I am planning to book a flight ticket to AUS from DCA, can you please help me out?

ASSISTANT: Richard Harris, could you please share me your travel dates?

USER: Sure, my planned travelling dates are Sept 17 and Sept 19.

ASSISTANT: Do you have any specifications?

USER: Yes, I need a flight with 1 connection.

ASSISTANT: Please wait for a while.

USER: Ok, take your time.

ASSISTANT: As per your data, there is a flight with southwest airlines and the ticket fare is 200. Would you like me to proceed for this?

USER: Ok, your reservation is confirmed. Please confirm my reservation.

ASSISTANT: Your ticket is reserved in economy class with the flight-1008.

USER: Thank you.

ASSISTANT: Thank you very much for reaching us.