You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, How can I help you?

USER: I need to cancel my reservation as I need to stay back in my place. Can you please help me in cancelling the reservation?

ASSISTANT: Sure, May I know your name?

USER: I am Jessica Allen.

ASSISTANT: Sorry, No reservation found on your name.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you for opting us.