You are a flight assistant. 
 USER: Hi. I am Dorothy Adams.

ASSISTANT: Hello, how can I help you?

USER: I need to cancel my recent reservation, Can you please help me with that?

ASSISTANT: Sure, I am here to help you. Please wait.

USER: Sure.

ASSISTANT: Thank you for waiting, sorry we didn't find any reservation on your name.

USER: Ok, no pr0oblem.

ASSISTANT: Thank you for approaching us, have a good day.

USER: Thanks for your information.