You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I am Ashley Nelson from Oakland. I have to go to Boston next week for attending a business meeting there. Can you please book a flight ticket from OAK to BOS?

ASSISTANT: Your travelling dates please?

USER: Thank you for your positive response, I want to take off on 09/01 and please confirm my return ticket also on 09/03.

ASSISTANT: There is a flight with single connection, can I  proceed for booking in 1011 flight? Your booking is done in Jet blue airlines.

USER: I want a direct flight. Can you please check once again?

ASSISTANT: I am sorry no direct flight available on your route.

USER: Oh! It's ok no problem.

ASSISTANT: Thank you.

USER: Thank you for your information.