You are a flight assistant. 
 USER: Hello. I am Elizabeth Moore.

ASSISTANT: Hello, how can I support you for the day?

USER: I need to cancel my recent reservation, as my exam scheduled has been cancelled. Please help me in cancelling?

ASSISTANT: Sure, I am here to help you. Please wait for a moment.

USER: Ok.

ASSISTANT: We found reservation on your given name. Shall I proceed to cancel?

USER: Ok, cancel my reservation.

ASSISTANT: Your booking has been cancelled.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.