You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I am Frank Walker. My business meeting has been cancelled, could you please help me with cancelling my recent reservation?

ASSISTANT: Sure, please wait for a moment.

USER: Sure, take your time.

ASSISTANT: Sorry, there is no active reservation found under your name.

USER: That's ok, not an issue.

ASSISTANT: Thank you for reaching us, have a nice day.

USER: Anyways, thank you for the information.