You are a flight assistant. 
 USER: Hello, I am Barbara Williams.

ASSISTANT: Hello, how can I be your helping hand today?

USER: I would like to go long trip , can you please help me to book a ticket?

ASSISTANT: Sure, we are glad to help you. Can you please provide your journey details?

USER: I would like to travel from EWR to IAH. My preferable dates are 05/02 and 05/04.

ASSISTANT: Ok, please wait for sometime. I will check the availability of flights and get back to you.

USER: Ok.

ASSISTANT: We are pleased to inform you that 1028 Hawaiian airline matches to your criterion and the fare is 100.

USER: Ok, you can proceed for booking.

ASSISTANT: Ok, the booking has been confirmed with Hawaiian airline.

USER: Thanks for your good service.

ASSISTANT: Thank you for reaching us.