You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I be there for you?

USER: Dorothy Williams here. Can you please me to book a flight ticket from MCO to DTW?

ASSISTANT: Sure, when are you planning to travel?

USER: My itinerary dates are 01/09 and 01/11.

ASSISTANT: Do you need a lay by?

USER: I need a direct flight.

ASSISTANT: Ok, please wait.

USER: Ok, carry on.

ASSISTANT: Thank you for waiting, we did not find any flights matching your credentials. Thank you for reaching us.

USER: Ok, no problem. Thank you for checking.