You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you out?

USER: I need to modify my reservation as my schedule got postponed. Can you please help me about that?

ASSISTANT: Sure, I will help you in changing the ticket.

USER: Thank you.

ASSISTANT: May I know your name please?

USER: My name is Robert Hall.

ASSISTANT: Ok, please wait for a while.

USER: Ok.

ASSISTANT: Sorry, there are no reservations found.

USER: It's ok, anyway thank you for the information.

ASSISTANT: Thank you for choosing us.