You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Lisa Edwards.

ASSISTANT: How can I assist you today?

USER: Can you please help me with cancelling my reservation? Due to my planned event got cancelled.

ASSISTANT: Sure, please give me a moment.

USER: Thank you for that. I will wait for your response.

ASSISTANT: Thanks for waiting, there is no reservation found under your name.

USER: Anyway, thanks for the information.

ASSISTANT: Welcome, have a great day.