You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hi,. How can I help you?

USER: I want to cancel my recent reservation due to my illness.

ASSISTANT: Sure,may I know your name?

USER: I am Eric Evans.

ASSISTANT: OK,give me a moment.

USER: Sure.

ASSISTANT: Thank you for your patience. No reservation found on your name.

USER: Ok, no problem.

ASSISTANT: Thank you for reaching us. Have a good day.

USER: Thank you for aiding me.