You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: My name Samantha Hill. I would like to cancel my reservation.

ASSISTANT: Sure, please wait a moment.

USER: Sure, take your time.

ASSISTANT: Sorry to inform,  no reservation found with your name.

USER: No issue, thank you for the information.

ASSISTANT: Thanks for reaching us.