You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you out?

USER: Can you please find a direct flight from PHX to MCO?

ASSISTANT: May I know your travelling dates please?

USER: Sure, the trip dates are on 12/02 and back on 12/04.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: There is a flight with connection 0, can I proceed?

USER: You can book the ticket on my name Donna Anderson.

ASSISTANT: Ok, your ticket has been booked.

USER: Thank you so much for your assistance in my ticket booking.

ASSISTANT: Thank you for choosing us.

USER: Most welcome.