You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I provide assistance to you?

USER: I am George Hernandez. I want to cancel my recent reservation due to my health issue. Can you help me in cancellation?

ASSISTANT: Sure, I am perky to help you. Please, stay online.

USER: Sure.

ASSISTANT: Thank you for being patience, there is no reservation found on your specified name.

USER: Ok, No problem. Thanks for your help.

ASSISTANT: Thank you for reaching us, have a nice day.