You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you for the day?

USER: I am Debra Gonzalez. As I am fallen sick suddenly due to bad weather, I would like to cancel my recent reservation. Could you help me in cancelling?

ASSISTANT: Sure, we are kindly help you. Please wait a minute.

USER: Ok.

ASSISTANT: Thank you for waiting, we found a reservation under your name. Shall I cancel it?

USER: Ok, cancel my reservation.

ASSISTANT: Your reservation has been cancelled.

USER: Thanks for your service.

ASSISTANT: Thank you for connecting us.