You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you at this moment?

USER: I am Stephan Green, I need to cancel my reservation as my exams got cancelled. Can you please help me in cancellation of my reservation?

ASSISTANT: Sure, I will help you with your request. Please wait a moment to check your previous reservation.

USER: Thank you, sure I will wait for your response.

ASSISTANT: When I have checked in our database it is showing that there is no reservation found on your name.

USER: It's ok, anyways thank you for the information.

ASSISTANT: Thank you for reaching to our services, hope you have a great day.