You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Pamela Baker.

ASSISTANT: What can I do for you today?

USER: I want to book a ticket from EWR to HOU, can you help me?

ASSISTANT: Sure, Could you please provide your travelling dates?

USER: My travel dates are 01/27 and 01/29.

ASSISTANT: Ok, may I know your connection limit?

USER: I need a connecting flight.

ASSISTANT: Ok, share your class preference.

USER: I am comfortable with any class.

ASSISTANT: Ok, do you have any other specifications?

USER: I want to return in the afternoon.

ASSISTANT: We found a direct flight with fare of 100 with in economy class and American Airlines matches your schedule.

USER: You can book it.

ASSISTANT: Your ticket has been confirmed with flight number 1027 and return in the afternoon.

USER: Thank you for booking.

ASSISTANT: Thank you for reaching us.