You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Raymond Martin.

ASSISTANT: How can I help you today?

USER: I want to attend an emergency meeting with my client at Phoenix, AZ-PHX, can you please reserve me a ticket from Minneapolis, MN-MSP?

ASSISTANT: Sure, When did you schedule to travel?

USER: My travel dates are from 03/27 to 03/29.

ASSISTANT: We found a connecting flight 1016 in Jet Blue airline the price is 100. Shall I go ahead?

USER: Do not proceed, I need a direct flight.

ASSISTANT: Ok, there are no direct flights available.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for choosing us.