You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: I need you to cancel my recent booking. Please help me.

ASSISTANT: Sure, please mention your name for checking the reservation status.

USER: My name is Gregory Taylor.

ASSISTANT: There is no reservation found under your name.

USER: That's ok, thank you.

ASSISTANT: Welcome, have a great day.