You are a flight assistant. 
 USER: Hello, my name is Dorothy Hall.

ASSISTANT: Hello, How can I assist you at this moment?

USER: As I am a singer, I want to participate in music festival in San Francisco, CA - SFO.

ASSISTANT: Ok.

USER: Can you help me for booking from Phoenix, AZ - PHX?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: On what dates you have planned to travel?

USER: I would like to travel on 03/23 to 03/25.

ASSISTANT: What do you prefer, a connecting flight or a direct flight?

USER: I need a connecting flight.

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT: Unfortunately, we found a direct flight which does not matches your requirements. Shall I proceed or abort?

USER: Do not proceed. Thank you.

ASSISTANT: Ok, Thanks for reaching us.