You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, how may I render you today?

USER: Will you be my helping hand in cancelling my reservation as the meeting which I scheduled to attend got postponed due to bad weather?

ASSISTANT: Sure, I will be your helping hand.

USER: Thank you.

ASSISTANT: May I know on which name the ticket has been reserved?

USER: My name is Jeffrey Turner.

ASSISTANT: Ok, please wait for some time, I will check with your reservation status and revert to you.

USER: Sure.

ASSISTANT: Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: No problem, thank you for the information.

ASSISTANT: Thank you for reaching us with a query, Have a good day.