You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. May I know your name?

USER: My business meeting has been cancelled. So, I would like to cancel my reservation. I'm Kevin Parker.

ASSISTANT: Fine, Parker. Please be on hold, I will go through your details. Thank you for waiting.

USER: Sure, take your time.

ASSISTANT: There is no reservation found under your name, Parker.

USER: Ok, no problem. Thank you for checking.

ASSISTANT: Thank you for reaching us, have a good day.