You are a flight assistant. 
 USER: Hello, Pamela Moore here.

ASSISTANT: Hello. How can I assist you?

USER: Can you help me to book a ticket from EWR to CLT?

ASSISTANT: Sure. Can you please specify your travelling details?

USER: My journey plan is on 09/06 to 09/08. Please look for the direct flight.

ASSISTANT: Sorry to say, no flights found as per your planned travelling dates.

USER: Ok, no issues, thank you for your service.