You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: I am Sharon Davis. I am planning to book a ticket from CLT to JFK. Can you please help me out to book a ticket for me?

ASSISTANT: Sure Davis, I am here to help you out. Please provide me your trip dates.

USER: These are my travelling dates 01/12 and return back on 01/14.

ASSISTANT: Please wait.

USER: Sure.

ASSISTANT: Here is a flight with 1 stop and price is 100 in UA airlines, can I proceed with it?

USER: Please proceed the booking.

ASSISTANT: Your ticket has been booked with 1019 flight.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us.