You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I serve you?

USER: Being an director, I want to shoot a film. But due to having heavy rainfall at my destination, my shoot got cancelled.

ASSISTANT: Ok.

USER: For this I want to cancel my reservation. Will you help me in this?

ASSISTANT: Sure, I am perky to help you.

USER: Ok.

ASSISTANT: May I know your good name to check reservation?

USER: Kevin Lopez is my name.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: We found that, there is no reservation available with your name.

USER: No problem, I will go for another option. Thank you for your helping hand.

ASSISTANT: Thank you for approaching us.