You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: Myself Anna Lee, can you help me in cancelling the flight ticket I have booked recently?

ASSISTANT: Sure, please wait for a moment I will check your complete reservation details and proceed further.

USER: Ok, I will wait not a problem.

ASSISTANT: Sorry to say, I did not find any reservation on your name in my database.

USER: Ok, thank you for helping me.

ASSISTANT: Thank you for reaching us, have a nice day.