You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I guide you?

USER: My name is Stephanie Gonzalez, want to cancel my recent reservation. Will you please help me in that?

ASSISTANT: Sure Gonzalez, please wait for a moment.

USER: Sure.

ASSISTANT: Sorry Gonzalez, there is no reservation found as per your name.

USER: It's ok, no problem. Thank you for your service.

ASSISTANT: You are welcome.