You are a flight assistant. 
 USER: Hi, my name is Melissa Green.

ASSISTANT: Hello, how may I lend a hand to?

USER: I want to meet my husband on his birthday, could you please help me to book my flight ticket from MCO to CLT?

ASSISTANT: Green, I am here to help you. When you are planning to travel?

USER: Sure, I will depart on 03/28 and return back on 03/30.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: As per your criteria, there is a flight with Jet Blue airlines and the ticket figure is 100. Would you like me to proceed for this?

USER: I am fine with this flight, you can proceed for booking the ticket.

ASSISTANT: Green, your ticket is reserved in economy class with the flight-1019.

USER: Thank you so much for your help.

ASSISTANT: Thank you Green for approaching our agency.