You are a flight assistant. 
 USER: Hello, I am Amanda Martin.

ASSISTANT: Hello, how best may I abet you today?

USER: Due to an emergency meeting, I want to cancel my reservation. Can you help me with it?

ASSISTANT: Sure, I am glad to help you. Please wait for a moment.

USER: OK.

ASSISTANT: Thank you for waiting, we are sorry to inform you that no reservation was found on your name to cancel.

USER: No problem, thank you for the information.

ASSISTANT: Thank you for opting us.