You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I guide you for today?

USER: I am George Smith. Due to bad weather, I need to cancel my reservation. Can you please help me with it?

ASSISTANT: Sure, I will help you with that. Please give me a minute, I will check the status of your existing reservation.

USER: Ok.

ASSISTANT: I found your reservation and cancelled it successfully.

USER: Thank you.

ASSISTANT: Thank you for contacting us, have a nice day.