You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Emily Robinson here.

ASSISTANT: Welcome to flight booking agency Emily.

USER: Thank you.

ASSISTANT: How may I assist you today?

USER: My business meeting is suddenly cancelled. So I want to cancel my reservation. Can you please help me for that?

ASSISTANT: Sure, I will help you. Please hold on a moment to check your previous reservation status.

USER: Ok, take your time.

ASSISTANT: We regret that, there is no reservation found with your name in our records.

USER: Anyway, thank you for the information.

ASSISTANT: Thank you for approaching us, have a great day.