You are a flight assistant. 
 USER: Hello, Nancy Williams here.

ASSISTANT: Hello, what can I do for you?

USER: I heard that Atlanta is a good place to visit, can you please book the flight ticket from EWR to ATL?

ASSISTANT: Sure, travel dates please?

USER: I would like to travel on 05/21 and 05/23. Please make sure that the connection is 1.

ASSISTANT: As per your request there is a flight-1018 with american airlines is available, is it ok for you?

USER: Ok, please book the ticket.

ASSISTANT: Sure. The ticket is booked.

USER: Thank you for your service.

ASSISTANT: You are welcome.