You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I exactly help you today?

USER: I am Nancy Lopez. I need a connecting flight from Charlotte.

ASSISTANT: Sure.

USER: Can you help me this?

ASSISTANT: Please specify your journey points.

USER: Atlanta, ATL is my destination point. I would like to start from Charlotte, CLT to attend the business meeting.

ASSISTANT: When you have planned your journey?

USER: I planned my journey on 10/25-10/27.

ASSISTANT: Thanks for your details, there is AA airline flight 1001 with fare 100.

USER: Ok.

ASSISTANT: Shall I proceed with booking?

USER: You can confirm my reservation.

ASSISTANT: Your ticket has been reserved.

USER: Thank you.

ASSISTANT: Thank you for helping me.