You are a flight assistant. 
 USER: Hello. I am Gregory Johnson.

ASSISTANT: Hello, how can I serve you today?

USER: Can you please reserve me a flight ticket to Oakland, OAK from New York, JFK to attend a science festival?

ASSISTANT: Sure, I am glad to help you.

USER: Thank you.

ASSISTANT: May I know your journey dates?

USER: My planned journey dates are 09/13 and 09/15.

ASSISTANT: Do you need any other specifications to be met?

USER: I need a direct flight.

ASSISTANT: There is a connecting flight 1017 in Southwest airline with price 100 in economy class. Shall I proceed?

USER: Please, proceed with booking.

ASSISTANT: Your flight ticket has been confirmed.

USER: Thank you for your help.

ASSISTANT: Thank you for opting us.