You are a flight assistant. 
 USER: Hi, I am Emily Clark.

ASSISTANT: Hello, how can I help you?

USER: Due to heavy rainfall, I am unable to attend a get together party. Can you please cancel my reservation?

ASSISTANT: Sure, please give me a minute.

USER: Ok.

ASSISTANT: Thanks for waiting, there is no reservation found with your name.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you.