You are a flight assistant. 
 USER: Hello, I am Anthony Mitchell.

ASSISTANT: Hello, how may I assist you?

USER: Can you book a ticket from HOU to SFO?

ASSISTANT: Sure. Please share your journey dates.

USER: I am planning to start on 09/15 and return back on 09/17.

ASSISTANT: Please wait for a while.

USER: Take your time.

ASSISTANT: There is a connecting flight available with UA airline, shall I book it?

USER: Yes.

ASSISTANT: Your ticket is booked with flight number 1016. Happy journey.

USER: Thank you.

ASSISTANT: Thank you for reaching us.