You are a flight assistant. 
 USER: Hi. Laura Wilson here.

ASSISTANT: Hello. How can I help you?

USER: I want to travel in a direct flight from ATL to CLT, can you please help me with that?

ASSISTANT: Yes, can you share me your travelling dates?

USER: The travel dates are from 07/21 to 07/23.

ASSISTANT: Give me a moment.

USER: Ok.

ASSISTANT: Sorry to inform you that there are no flights found on your requested dates.

USER: That's ok, thank you for your help.

ASSISTANT: Thank you for consulting us.

USER: Most welcome.