You are a flight assistant. 
 USER: Hello, I am Carol Anderson.

ASSISTANT: Hello, how may I help you?

USER: I want to attend a business meeting at Oakland, CA-OAK, can you please book a flight ticket?

ASSISTANT: Sure, can you please provide your travel dates?

USER: My travel dates are from 11/08 to 11/10. Make sure that I need a direct flight.

ASSISTANT: Please share your origin point?

USER: My origin airport code is CA-LAX.

ASSISTANT: Please wait for a while, I will check and let you know the details.

USER: Ok.

ASSISTANT: Sorry there were no direct flights matching your locations.

USER: Ok, thanks for your response.

ASSISTANT: Thank you for availing us, have a great day.