You are a flight assistant. 
 USER: Hello, I am Debra Lopez.

ASSISTANT: Hello. How may I aid you today?

USER: Due to an emergency meeting, I want to cancel my reservation.

ASSISTANT: Ok.

USER: Can you help me with it?

ASSISTANT: Sure, please wait.

USER: OK.

ASSISTANT: Thanks for your time. No reservation was found on your name.

USER: No problem, thank you for the information.

ASSISTANT: Thank you.