You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: I want to cancel my recent reservation. Could you help me with that?

ASSISTANT: Sure, we are here to help you. Can I have your name to proceed?

USER: Jennifer Clark here.

ASSISTANT: Ok, please wait.

USER: Ok.

ASSISTANT: Thank you for your time, we found a reservation on your name and cancelled successfully.

USER: Thank you.

ASSISTANT: Thank you for reaching us.