You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: I want to book a flight from NC - CLT to IL - ORD, can you please help?

ASSISTANT: Sure, may I know your travelling dates?

USER: My travel dates are 08/14 and 08/16.

ASSISTANT: May I know your good name?

USER: My name is Ruth Edwards.

ASSISTANT: Ok, please wait for a minute.

USER: Sure.

ASSISTANT: Thanks for your time, there is a connecting flight available with fare 100 in economy class of Spirit airline.

USER: Please proceed with the booking.

ASSISTANT: Your booking has been confirmed with a flight number 1021.

USER: Thank you for your help.

ASSISTANT: Thank you for opting us.