You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I would like to travel from MSP to PHL as a business trip.

ASSISTANT: Sure, can I know your travelling dates?

USER: My journey dates are 06/04 and 06/06.

ASSISTANT: On which name should I reserve the flight ticket?

USER: Cynthia Allen here.

ASSISTANT: Do you have any connection limit?

USER: I need break in my journey.

ASSISTANT: Do you have any other specifications?

USER: No.

ASSISTANT: We found direct flight. Shall I proceed?

USER: Go ahead.

ASSISTANT: Your ticket is booked with UA airline in 1018 flight number.

USER: Thank you so much.

ASSISTANT: Thank you for reaching us.