You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you today?

USER: I would like to cancel my flight reservation as I am sick, please help me out.

ASSISTANT: Sure, I am here to help you with this.

USER: Thank you so much.

ASSISTANT: May I know your good name please?

USER: I am Emily King.

ASSISTANT: Please wait for a mean while.

USER: Sure.

ASSISTANT: Sorry King, there is no reservation found as per your name to cancel it.

USER: No problem. Anyway, thank you for the information.

ASSISTANT: You are welcome.