You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I am planning to travel from PHX to LAX, can you please help me in flight booking?

ASSISTANT: Sure, I am glad to help you. May I know your itinerary dates?

USER: I want to fly on Mar 09, return on Mar 11.

ASSISTANT: May I know your name?

USER: My name is Nicole Baker.

ASSISTANT: Do you have any preferences?

USER: I need a connecting flight.

ASSISTANT: Please hold on for a while.

USER: Sure.

ASSISTANT: Connecting flight is provided by Southwest airlines with flight number 1024 and ticket costs you 100 in economy class.

USER: Ok, proceed to booking.

ASSISTANT: Your ticket is confirmed Nicole Baker. Flight departs at 9:00 hours and arrives at 12:00 hours.

USER: Thank you.

ASSISTANT: Thank you for approaching us.