You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I want to cancel my recent reservation, Can you please help me in that?

ASSISTANT: Sure, may I know your name please?

USER: My name is Nancy Clark.

ASSISTANT: Wait a moment.

USER: Sure.

ASSISTANT: We found a reservation in your name and it has been cancelled as per your request.

USER: That was nice and fast, Thank you.

ASSISTANT: Thank you for reaching us.