You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Ronald Collins.

ASSISTANT: How may I help you out?

USER: Can you please reserve me a flight ticket from IAD to AUS?

ASSISTANT: Sure, I will help you in booking the ticket. May I know your travelling dates please?

USER: My trip dates are 02/16 - 02/18.

ASSISTANT: There is a flight with price 100 with connection 0, can I proceed?

USER: Please proceed to book.

ASSISTANT: Ok, your ticket has been booked with flight number 1003. Thank you for reaching us.