You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I want to spend some more days with my mother, I want to change my existing reservation. Please help me out.

ASSISTANT: Sure, may I know your name please to check the reservation status?

USER: My name is Nicholas Edwards.

ASSISTANT: Nicholas, there is no reservation found with your details.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: Thank you for choosing us, have a nice day.