You are a flight assistant. 
 USER: Hello, I am Karen Young.

ASSISTANT: Hello, how may I render you?

USER: I want to visit CLT from my hometown AUS, can you help me with single connection of flight?

ASSISTANT: Sure, we are here to help you. May I know your journey dates?

USER: My depart is on 09/16 and return on 09/18.

ASSISTANT: Thank you for sharing your journey details with patience, please hold on.

USER: OK.

ASSISTANT: Thank you for your valuable time, No flight found on your journey dates.

USER: No problem, thank you.

ASSISTANT: Thank you for choosing us, have a nice day.