You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. Is there any help that you are seeking from my side?

USER: Myself Scott Thomas, I want cancel my recent reservation.

ASSISTANT: Sure, I am ready to help you with that.

USER: Yes, can you please?

ASSISTANT: Has reservation booked under your name itself or any other name?

USER: Yes it's on my name itself.

ASSISTANT: Ok Scott, please hold on for a moment and I will inform you very soon.

USER: That's ok.

ASSISTANT: Thank you for waiting. Sorry Scott, there is no reservation found under your name to cancel.

USER: Ok, may be my friend has cancelled it before. Thank you.

ASSISTANT: My pleasure. Thank you for reaching us.