You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: Myself Gregory Evans. I just want to cancel my recent reservation due to some health issues, can you please help me cancelling?

ASSISTANT: Ok, I will check.

USER: Ok.

ASSISTANT: Thank you for waiting I did not found your name in our record of reservation.

USER: That's ok, thank you for your information.

ASSISTANT: Thank you for connecting with our agency.