You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: Will you please book me a flight ticket from OAK to CLT?

ASSISTANT: Sure, can you mention your travel dates please?

USER: I will start on May 2nd and return on May 4th.

ASSISTANT: May I know your good name please?

USER: I am Kimberly Wright.

ASSISTANT: Please share your connection limit.

USER: I need 1 lay by.

ASSISTANT: Do you have any other specifications?

USER: My return time must be in the morning.

ASSISTANT: Thank you for waiting and we have found a flight in an economy class with 1 connection in Delta airlines and the fare of your flight will be 300. Do you like me to proceed your booking with this flight?

USER: Fine, please proceed.

ASSISTANT: Your ticket has been confirmed with flight number 1028.

USER: Thanks for your support.

ASSISTANT: Thank you for choosing us.