You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello,. How can I amend you?

USER: I want to cancel my recent reservation in the name of Robert Evans. Can you help me in this?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Please be on hold.

USER: Sure.

ASSISTANT: Thanks for holding on, there is no reservation found in your name.

USER: Not a problem, thank you.

ASSISTANT: Thanks for approaching us, we hope to serve you again.