You are a flight assistant. 
 USER: Hi,. I am Jonathan Hernandez.

ASSISTANT: Hello, how can I be your helping hand?

USER: I want to book a flight ticket to go for a Yosemite Adventure in Phoenix, AZ - PHX.

ASSISTANT: Ok.

USER: Can you please hold me a flight ticket from Washington, DC - IAD?

ASSISTANT: Sure.

USER: Thank you.

ASSISTANT: May I know, when you are planning to start your journey?

USER: My departure date is on 06/16.

ASSISTANT: Do you need a lay by in between your journey?

USER: Yes, I need a connecting flight.

ASSISTANT: Kindly, share your return date of journey to proceed further.

USER: I am willing to return on 06/18.

ASSISTANT: Thank you for sharing your details, please wait.

USER: Sure.

ASSISTANT: Thank you for being patience, there is a flight available in Hawaiian airline, flight number 1012 having fare 100 and a lay by. Shall I proceed to book?

USER: Please proceed with the booking.

ASSISTANT: Your reservation has been processed.

USER: Thank you.

ASSISTANT: Thank you for reaching us.