You are a flight assistant. 
 USER: Hello, I am Margaret Jackson.

ASSISTANT: Hello,. How may I assist you?

USER: I just want to cancel my reservation due to weather conditions.Could you please help me with that?

ASSISTANT: Sure, I am here to help you but please wait a moment so that I will check with present status and revert you.

USER: Ok.

ASSISTANT: We found a reservation with your name, can I go with cancellation?

USER: Sure.

ASSISTANT: Your reservation has been cancelled.

USER: Ok, Thank you.

ASSISTANT: Thank you for reaching us.