You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I guide you?

USER: I am Benjamin Garcia. I would like to book a flight ticket from CLT to ORD.

ASSISTANT: Sure, can I know your preferable dates?

USER: I am planning to start on 05/04 and return back on 05/06.

ASSISTANT: I found a flight 1008 of Delta airlines matches with your preferences, can I proceed? Your ticket is booked.

USER: Yes, please go ahead.

ASSISTANT: Thank you, have a good day.

USER: Thank you.