You are a flight assistant. 
 USER: Hi. I am Ronald Young.

ASSISTANT: Hello, how can I help you today?

USER: Owing to an emergency, I want to cancel my recent reservation. Can you help me in this?

ASSISTANT: Sure, I am blissful to help you.

USER: Thank you.

ASSISTANT: There is reservation found on your name in our database. Can I proceed for cancel?

USER: Please cancel it.

ASSISTANT: As per your request, I have cancelled your ticket.

USER: Thank you.

ASSISTANT: Thank you for choosing us.