You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you at this moment?

USER: Myself Laura Hall. I met with an accident, I am unable to travel long distances. Please help me in cancelling my recent reservation.

ASSISTANT: Sure, I am here to help you with that.

USER: Thank you.

ASSISTANT: Please wait for a minute, so that I will check your reservation status.

USER: Sure, take your time.

ASSISTANT: Sorry to inform you that, there is no reservation found based on your name in our database.

USER: Ok, no issues. Thank you for your information.

ASSISTANT: Thank you for consulting us. Have a safe journey.