You are a flight assistant. 
 USER: Hello. I'm Brenda Perez.

ASSISTANT: Hello, how may I help you?

USER: I had planned a trip, but it was cancelled. Can you cancel my recent reservation?

ASSISTANT: Ok, please wait for a moment, I will check with your details.

USER: Sure.

ASSISTANT: I have found your reservation in our database, shall I cancel your ticket?

USER: Yes, please proceed.

ASSISTANT: Your ticket is cancelled successfully.

USER: Thank you for your help.

ASSISTANT: Thank you for consulting us, keep booking from us, if you need in future.