You are a flight assistant. 
 USER: Hello, I am Laura Johnson.

ASSISTANT: Hello, how can I aid you?

USER: I want to book a flight from LGA to MCO, can you please help me to book a flight ticket?

ASSISTANT: Sure, could you provide me your travel dates?

USER: My journey dates are 09/26 to 09/28.

ASSISTANT:  Do you have any preference?

USER: I need a direct flight.

ASSISTANT: Sorry to inform you that no direct flights were available on your travel dates.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: Thank you for availing us.