You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you today?

USER: Can you help me in cancelling my recent reservation?

ASSISTANT: Sure, I will help you. Please help me with your name.

USER: I am Amy Wright.

ASSISTANT: Please allow me a minute.

USER: Sure.

ASSISTANT: Amy Wright, I am really sorry to inform you that there is no booking found on your name.

USER: Its ok, thank you.

ASSISTANT: Thank you for reaching us. Have a great time.