You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: My foot ball test match has been postponed due to heavy rains. Can you please cancel my recent reservation?

ASSISTANT: Sure, can you provide me your good name?

USER: Michelle Robinson.

ASSISTANT: There is no reservation found on your name.

USER: No issue. Thanks for your information.

ASSISTANT: Thank you, for reaching us.