You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Rachel Smith.

ASSISTANT: How can I aid you?

USER: Can you help me in booking from JFK to EWR, as there is a business meeting to attend at New York?

ASSISTANT: Sure, We are here to help you.

USER: Ok.

ASSISTANT: Can I know your travelling dates?

USER: My trip dates are 12/02 to 12/04.

ASSISTANT: Do you need any break?

USER: I need a connecting flight.

ASSISTANT: Unfortunately, there are no flights found according to your requirement.

USER: No issue, thank you.

ASSISTANT: Thank you for reaching us.