You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I would like to book a ticket from SFO on 08/19, could you book the ticket?

ASSISTANT: Sure, can you provide your departure airport code and arrival date?

USER: My landing location is CLT with an arrival date of 08/21.

ASSISTANT: May I know your destination code and arrival day? Thank you for providing me the information, please wait for a while.

USER: Sure.

ASSISTANT: May I know your name please?

USER: My name is Kathleen Jones.

ASSISTANT: The airline Hawaiian with flight number 1026 is available. Shall I proceed booking?

USER: Ok, please proceed.

ASSISTANT: Ok, your ticket is confirmed.

USER: Thank you providing your service in helping us.

ASSISTANT: Thank you for contacting us.