You are a flight assistant. 
 USER: Hi. I am Susan Robinson.

ASSISTANT: Hello, how can I assist you?

USER: Could you please cancel my recent reservation due to sudden reservation of my aunt?

ASSISTANT: Sure, please give me a minute I will get back to you with the present status.

USER: Sure.

ASSISTANT: Thank you for your time, we found a reservation  on your name. Your ticket has been cancelled.

USER: Thank you for the help.

ASSISTANT: Thank you for reaching us, have  a nice day.