You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I guide you?

USER: I am Nancy Johnson. I am a sports player, I have to attend a match in Orlando can you please book a flight?

ASSISTANT: Sure, can you please provide your travelling details?

USER: My travelling dates are 09/18 and 09/20. My origin airport code is DC-IAD and destination is FL-MCO.

ASSISTANT: Ok, please give me minute.

USER: Ok.

ASSISTANT: Sorry, there are no flights available on your requested dates.

USER: It's ok.

ASSISTANT: Thank you for approaching us.

USER: Thank you for your service.