You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, do you need any help from us?

USER: I am Jonathan Smith. Can you please help me in flight ticket booking process from PHL to CLT?

ASSISTANT: Sure, could you please share your departure and arrival day?

USER: Thank you for your response, I want to take off on June 03 and book my return ticket also on June 05.

ASSISTANT: OK, may I know your departure and return time?

USER: I want to depart and return in afternoon time.

ASSISTANT: Ok, do you need direct or connecting flight?

USER: I need 1 break in between my journey.

ASSISTANT: Ok, please allow me a moment.

USER: Ok.

ASSISTANT: Sorry, there is no flight with your requests.

USER: Oh! It's ok no problem. Thank you for your information.

ASSISTANT: You are welcome, have a great day.