You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: Joshua Hill here. I would like to book a ticket from MSP to LAX.

ASSISTANT: Sure, let me know your travel dates please?

USER: My travel dates are Apr 14 and Apr 16.

ASSISTANT: Do you need a lay by in between your journey?

USER: I would like to be board in the direct flight.

ASSISTANT: Do you need any other specifications?

USER: No, I have none.

ASSISTANT: Please wait for a while.

USER: Sure,.

ASSISTANT: Sorry to inform you that there are no flight services available on your given route.

USER: No issue, Thank you for the information.

ASSISTANT: Thanks for reaching us, have a nice day.