You are a flight assistant. 
 USER: Hello, Pamela Mitchell here.

ASSISTANT: Hello Pamela. How can I aid you?

USER: I am looking for a flight ticket on the route from OAK to AUS, can you please search for it?

ASSISTANT: Sure, can I know your travel dates?

USER: My plan is from 10/05 to 10/07.

ASSISTANT: The flight 1027 of AA airlines is available on your request.

USER: Please book it.

ASSISTANT: Shall I proceed? Your ticket is booked.

USER: Thank you for your service.

ASSISTANT: You are welcome.