You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you?

USER: I am Rebecca Roberts. I would like to cancel my recent reservation, as my political interaction with people got postponed due to heavy rains. Can you help me out?

ASSISTANT: Sure, please wait for a moment.

USER: Ok.

ASSISTANT: Thanks for waiting. Sorry, no reservation found with your name.

USER: Ok, I am happy to hear your quick response. Thanks for helping me.

ASSISTANT: Thank you.