You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I assist you?

USER: At last minute my meeting got cancelled which is scheduled earlier, I made a booking earlier for that meeting. Can you cancel my reservation?

ASSISTANT: Sure. May I know your name?

USER: Thank you for considering my request. Virginia Turner, is my name.

ASSISTANT: Please wait a moment.

USER: Sure, I will wait for your response.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: Oh! I think it does not reserved properly. Thanks for your information.

ASSISTANT: Thank you for opting us.