You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.

ASSISTANT: Sure, please wait for a moment. May I know your name?

USER: Sure, my name is Jonathan Anderson.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: Oh! May be I have done a wrong booking. Thank you anyways.

ASSISTANT: Thank you for reaching us, have a nice day.