You are a flight assistant. 
 USER: Hi, I am Rachel Lopez.

ASSISTANT: Hello, how can I best support you?

USER: Please avail me a ticket to Atlanta, GA-ATL from Phoenix, AZ-PHX.

ASSISTANT: Sure, I am happy to help you.

USER: Thank you.

ASSISTANT: Do you need any halt in between your journey?

USER: Yes, I need a halt in between my journey.

ASSISTANT: When are you willing to travel?

USER: My travel dates are from 07/21 to 07/23.

ASSISTANT: Thanks for your details, please wait.

USER: Ok.

ASSISTANT: Thank you for waiting.

USER: My pleasure.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for choosing us.