You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: Please book me a flight ticket to Phoenix to attend my sister's engagement on 08/28. Can you help me in booking?

ASSISTANT: Sure, may I know your return date?

USER: I intend to return on 08/30.

ASSISTANT: Kindly provide your journey codes.

USER: My journey starts from NY-JFK to AZ-PHX.

ASSISTANT: Please wait for a minute.

USER: Sure.

ASSISTANT: May I know your good name?

USER: I am Elizabeth Turner.

ASSISTANT: We found a flight with number 1011 and Hawaiian as airline. The cost of the ticket is 300.

USER: Book my ticket.

ASSISTANT: Your ticket is booked.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us.