You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: Can you please book a flight ticket from ORD to PHX?

ASSISTANT: Sure, can you please provide me your travelling dates?

USER: My travelling dates are 10 and 12 of Dec.

ASSISTANT: Do you have any connection limit?

USER: I need a connecting flight.

ASSISTANT: Is there any other specifications in your journey?

USER: I prefer to travel in normal cost airlines.

ASSISTANT: May I know your name?

USER: My name is Kathleen Carter.

ASSISTANT: we found 1024 Delta Airlines with single connection and price of 100, shall I proceed with booking?

USER: Yes, please.

ASSISTANT: Your booking is done.

USER: Thank you for the help.

ASSISTANT: Thank you for reaching us.