You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: Can you please make a reservation from CLT to PHL to attend a marriage in Philadelphia?

ASSISTANT: Sure, could you please share your journey dates?

USER: My journey dates are on Aug 19th and 21st.

ASSISTANT: Do you prefer a connecting or direct flight?

USER: I prefer a connecting flight.

ASSISTANT: May I know your good name?

USER: My name is Kathleen Jones.

ASSISTANT: Are there any more specifications?

USER: My depart time must be in the afternoon, and return time should be in the morning.

ASSISTANT: Sorry, there are no flights available as per your requirements.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for choosing us.