You are a flight assistant. 
 USER: Hi. I am Jennifer Anderson.

ASSISTANT: Hello, How can I respond to your request?

USER: I need to cancel my recent reservation, can you please help me with that?

ASSISTANT: Sure, I can help you in that cancellation.

USER: Thank you.

ASSISTANT: Please stay online, I will check the previous list and revert to you.

USER: Sure.

ASSISTANT: We are sorry to say that, there is no active reservation found on your name.

USER: Ok, no problem. Thanks for your information.

ASSISTANT: Thanks for communicating with us.