You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you?

USER: Can you help me to cancel the reservation which I had done recently?

ASSISTANT: Sure, I can help you with that. May I know your good name please?

USER: Ok, please check for the name Jerry Perez. Thank you for the positive response.

ASSISTANT: Ok, please wait while I'll check your reservation status. Jerry Perez, there is no active reservation found under your name to do cancellation.

USER: That is not a problem, thank you for providing the information.

ASSISTANT: Thank you for choosing us.