You are a flight assistant. 
 USER: Hello,. I am Scott Wright.

ASSISTANT: Hello, How can I assist you?

USER: Due to earthquakes disaster happened in the place where I wanted to visit.I want to alter my reservation. Can you please help me in changing a reservation?

ASSISTANT: Sure, Please give a minute.

USER: Ok.

ASSISTANT: Sorry, No reservation found on your name.

USER: Ok, no issues. Thank you for your kind information.

ASSISTANT: Thank you, Have a nice day.