You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: Due to some financial issues, I would like to cancel my recent reservation. Please help me out.

ASSISTANT: Sure, I am here to help you with this.

USER: Thank you.

ASSISTANT: May I know your good name please?

USER: Patrick Collins here.

ASSISTANT: Ok, please wait for a moment.

USER: Sure.

ASSISTANT: Sorry Patrick, there is no reservation found as per your name to cancel it in your database.

USER: No problem, Thanks for the information.

ASSISTANT: You are welcome.