You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I support you?

USER: I am Brenda Rodriguez. Due to some health issues, I want to cancel my recent reservation.

ASSISTANT: Ok, I will help you to cancel your recent reservation.

USER: Ok.

ASSISTANT: Please wait for a while. I will revert you.

USER: Sure.

ASSISTANT: Thanks for waiting. There was no recent reservation found on your name.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: Thank you for approaching us. Have a nice day.