You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I guide you?

USER: I want to visit the Charlotte, CLT as my friend is staying at this place. So, help me in booking a flight ticket from PHL.

ASSISTANT: Sure, on which dates you would like me to book your tickets?

USER: 02/23 - 02/25 are the dates of journey.

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT: Please help me with your name.

USER: I am Amy Edwards.

ASSISTANT: There is a flight from Southwest airline at a price of 100 and flight number is 1014. Can I proceed?

USER: Ok. Proceed with booking.

ASSISTANT: Your ticket booking has been done.

USER: Thank you for addressing me.

ASSISTANT: Thank you for approaching us.