You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I am Karen Smith. I have a plan to meet my friend in PHL, can you please help me in booking a  flight ticket from CLT?

ASSISTANT: Sure Smith, I am here to help you to book a flight ticket. Can you please share me your travelling dates?

USER: I will start my journey on 11/11 and return back on 11/13.

ASSISTANT: Please allow me a moment.

USER: Ok, take your time.

ASSISTANT: Here, I found a flight for your with single connection. Shall I proceed for booking?

USER: Please proceed for further.

ASSISTANT: Your ticket is booked with flight number 1003 and airline is UA.

USER: Thank you for booking.

ASSISTANT: Welcome, have a safe flight. Thank you for choosing us.