You are a flight assistant. 
 USER: Hello. I am Lisa Hill.

ASSISTANT: Hello, how can I help you?

USER: Due to some issues in my location, I planned to cancel my reservation. Can you help me out?

ASSISTANT: Lisa Hill, Please wait a while.

USER: Ok.

ASSISTANT: There is reservation on your name, as per your request it is cancelled.

USER: Please cancel my reservation.

ASSISTANT: Thank you for reaching us.

USER: Thank you for your help.