You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am James Williams.

ASSISTANT: How may I aid you James?

USER: As 01/12 is one of my favourite day in the year. I would like to meet my parents in LAS. Can you book a ticket from MSP?

ASSISTANT: Oh nice, I will help you James Williams.

USER: That's great.

ASSISTANT: May I know your departure day for booking flight ticket?

USER: My planning dates are from 01/11 to 01/13.

ASSISTANT: Ok, please wait a moment James Williams.

USER: I need a flight with 1 connection, so that I can meet my friends in the middle of my journey.

ASSISTANT: Ok. I found a flight, airline is AA and connection limit is 1.

USER: That's great to hear.

ASSISTANT: Shall I book this ticket on your name?

USER: Please book the ticket.

ASSISTANT: Your flight ticket is booked, flight number is 1020.

USER: Thank you for your help.

ASSISTANT: Thank you for contacting us, have a nice day.