You are a flight assistant. 
 USER: Hi, I am Deborah Moore.

ASSISTANT: Hello. How can I render you Moore?

USER: I am planning to visit Lake Harriet in Minneapolis & St. Paul on 10/12.

ASSISTANT: Ok.

USER: Can you make a return ticket reservation on 10/14?

ASSISTANT: Sure, I will help you. Could you please help me with your travelling airport codes?

USER: Sure, I am heading from Los Angeles LAX to MSP.

ASSISTANT: Ok, please wait for a couple of minutes.

USER: Sure.

ASSISTANT: Sorry Deborah Moore, no flights found on your requested travelling dates.

USER: Ok, no worries at all.

ASSISTANT: Thank you for choosing us, have a great day.

USER: Thank you for your support.