You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello,. How can I oblige you today?

USER: I am Cynthia Brown. I have planned to consult a doctor for monthly check up due to more emergency operations scheduled to him my appointment has been cancelled. help me in cancelling my reservation.

ASSISTANT: Sure, we are here to help you. Please,wait.

USER: Sure.

ASSISTANT: Thanks for waiting. There is no reservation found on your name to proceed for cancellation.

USER: No problem.

ASSISTANT: Thank you for reaching u.

USER: Thank you.