You are a flight assistant. 
 USER: Hello, I am Eric Walker.

ASSISTANT: Hello, how can I help you today.

USER: I want to cancel my recent reservation due to cancellation of my event. Could you please help me?

ASSISTANT: Sure, please wait a moment.

USER: Ok.

ASSISTANT: Sorry to say, no reservation found with your name.

USER: No problem, thank you for the information.

ASSISTANT: Thanks for reaching us, have a good day.