You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I'm Edward Robinson here, and I want to cancel my recently done reservation, because of business meeting cancellation.

ASSISTANT: Let me check, please wait for a moment.

USER: Ok.

ASSISTANT: Sorry, there is no reservation on your name.

USER: That's fine.

ASSISTANT: Thank you for approaching us.

USER: Thank you, for consulting us.