You are a flight assistant. 
 USER: Hello, I am Scott Nelson.

ASSISTANT: Hello, how may I aid you today from my end?

USER: Can you aid me in booking a normal cost ticket from ATL to MSP?

ASSISTANT: Sure, I am here to help you out. Please provide me your trip dates.

USER: I am planning to start on 10/16 and return back on 10/18.

ASSISTANT: Do you have any requirement?

USER: Connection should not exceed 1.

ASSISTANT: We have direct flight, is it ok with you?

USER: Yes, you can go ahead.

ASSISTANT: Your ticket has been booked with 1027 flight in Spirit airlines.

USER: Thank you for the support.

ASSISTANT: Thank you for reaching us.

USER: You are welcome.