You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I serve you today?

USER: I want to cancel my recent reservation, Due to a sudden meeting at office with my client, on my boarding day. Please help me.

ASSISTANT: Can I know your name?

USER: Eric king, is my name.

ASSISTANT: Please wait for a while.

USER: Sure, I will wait for your response.

ASSISTANT: Sorry to inform, there is no reservation found on your given name.

USER: No problem, May be I reserved with some other airline.

ASSISTANT: Thank you for reaching us.

USER: Thanks for the information.