You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I want to travel from ORD to BOS. Please help me in booking my ticket.

ASSISTANT: Sure, may I know your planned travel dates?

USER: My planned travelling dates are from 06/28 to 06/30.

ASSISTANT: May I know your connection limit?

USER: I need a direct flight.

ASSISTANT: Your good name please.

USER: My name is Shirley Walker.

ASSISTANT: Do you have any specifications?

USER: I am looking for normal cost flight.

ASSISTANT: We found a direct airline: Delta, flight number: 1011 and price is 200.

USER: Please proceed with the booking.

ASSISTANT: Your flight ticket has been reserved.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.