You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: Laura Gonzalez here.

ASSISTANT: Yes, Laura.

USER: I am planning to travel from OAK to IAd.

ASSISTANT: Ok. May I know your journey dates please?

USER: My date of travelling is on 09/09 to 09/11.

ASSISTANT: There are no flights available on those dates, Laura.

USER: That's ok.

ASSISTANT: Thank you for choosing us.

USER: Thank you for your help.