You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, how may I aid you?

USER: I am Brian Harry, I want to cancel my recent reservation as I go hospitalized.

ASSISTANT: Ok, I am here to help you. Let me check the status and revert you.

USER: Ok.

ASSISTANT: Thanks for your time. There is no reservations made on your name.

USER: No problem, thank you for the information.

ASSISTANT: Thank you for choosing us.