You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I aid you today?

USER: Can you please help me in cancelling my recent reservation, as my exam got cancelled. Please help me with this?

ASSISTANT: Sure, please share me your good name.

USER: Sure, I am Paul Miller.

ASSISTANT: Please wait for a while. Sorry to say that, there is no active reservation found on your name.

USER: Ok, no issues.

ASSISTANT: Thank you for opting us.

USER: Thank you for your information.