You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I help you today?

USER: I am George Miller, due to heavy snow fall at my destination point I want to cancel my recent reservation.

ASSISTANT: Sure, please stand by I will revert you.

USER: Ok, I will wait for your response.

ASSISTANT: Thank you, sorry no reservation found with your name.

USER: That's ok, no problem.

ASSISTANT: Thank you for reaching us, have a nice day.

USER: Thanks for your assistance.