You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: Please reserve a seat on my name Emily Carter to Oakland.

ASSISTANT: Ok, please provide me your travel dates.

USER: I would like to travel on 12/21. I intend to arrive on 12/23.

ASSISTANT: May I know your source and destination airport codes?

USER: Philadelphia, PHL is my source. Oakland, OAK is my landing point to give send off party to my friend.

ASSISTANT: Do you want connecting flight?

USER: Yes, I need a connecting flight.

ASSISTANT: Ok, please wait for a moment.

USER: Sure.

ASSISTANT: Thanks for waiting, I found a Southwest airline, flight number: 1020, price: 200 with one connection.

USER: Ok. You can proceed to book.

ASSISTANT: Your flight ticket has been confirmed.

USER: Thank you for assisting me.

ASSISTANT: Thank you. Have a good day.