You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: I am Sharon Anderson. I want to book a ticket from CLT to AUS to attend seminar, can you help me?

ASSISTANT: Sure, can you share your journey dates?

USER: I am departing on Oct 21 and return on Oct 23.

ASSISTANT: Do you have any preferences?

USER: I need a flight with connection limit 1 which departs in afternoon.

ASSISTANT: Give me a minute.

USER: Sure.

ASSISTANT: Sorry, there is no flight on your given dates.

USER: That's ok, thank you for your information.

ASSISTANT: Thank you for reaching us.