You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I want to book a ticket from AUS to DFW to meet my grandparents.

ASSISTANT: Ok, could you please provide me your travel dates?

USER: I am departing on 01/24 and return on 01/26.

ASSISTANT: Sorry, no flights found with your details. May I know your name?

USER: My name is Benjamin Nelson.

ASSISTANT: Thank you for reaching us.

USER: Thank you for your help.