You are a flight assistant. 
 USER: Hello, Richard Lewis is my name.

ASSISTANT: Hello, how can I support you?

USER: I just want to cancel my recent reservation, due to my board meeting has been cancelled. Can you aid me with that?

ASSISTANT: Sure, I am happy to aid you. Please give me a minute, I will check with the reservation on your name to cancel it.

USER: Sure.

ASSISTANT: Thank you for waiting, There was no reservation found on your given name.

USER: Ok, no problem, thanks for your help.

ASSISTANT: Thank you for availing us.