You are a flight assistant. 
 USER: Hello. I am Jessica Harris.

ASSISTANT: Hello, how may I help you?

USER: I am planning to celebrate my sister birthday at Oakland OAK. Can you help me with booking a connecting flight?

ASSISTANT: Sure, can I know your travelling dates?

USER: My travelling dates are 11/14 and 11/16.

ASSISTANT: Ok, let me know your source airport code?

USER: My origin airport code is Houston IAH.

ASSISTANT: We found a flight from JetBlue airline with 1 connection and fare is 100. Shall I proceed?

USER: Please proceed.

ASSISTANT: Your ticket is booked with 1016 flight number.

USER: Thank you.

ASSISTANT: Thank you for reaching us.