You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Amy Anderson here.

ASSISTANT: How may I aid you?

USER: Can you please help me in booking a flight ticket from MSP to EWR?

ASSISTANT: Sure, I am here to help you out. May I know your travelling dates please?

USER: Sure, my trip dates are from 07/12 to 07/14.

ASSISTANT: Southwest airlines is available in your route with the ticket fare of 100, shall I proceed with the booking?

USER: Ok, please proceed with booking.

ASSISTANT: Your ticket is booked with the flight-1002.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us.