You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Samantha King.

ASSISTANT: How can I aid you?

USER: I have to cancel my flight ticket booking due to health issues, can you please help me in that one?

ASSISTANT: Sure, please allow me a moment to check for your previous reservation status.

USER: Thank you for considering my request and I can wait for your response.

ASSISTANT: Thank you for waiting.

USER: It's alright.

ASSISTANT: There is no active reservation have been found under your name in our database to cancel it.

USER: No problem with that one, I think it is not booked properly while I was booking. Thank you for your immediate response.

ASSISTANT: Thank you for reaching us.

USER: Welcome.