You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I oblige you today?

USER: I want to cancel my reservation as my plan to visit New York is cancelled. Can you help me with that?

ASSISTANT: Sure, please share your good name?

USER: My name is Daniel Mitchell.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: Thank you for waiting, there is no active reservation found with the given name.

USER: Ok, thank you for the information.

ASSISTANT: Thank you.