You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, do you need any help from us?

USER: I would like to visit Japanese Botanical Gardens with my mother at Oakland, please help me in booking a ticket from AUS to OAK.

ASSISTANT: I understand your request and will be happy to help you, could you please share your departure and arrival day?

USER: My journey dates are 11/21 and 11/23.

ASSISTANT: Ok, could I have your name please?

USER: My name is Kevin Thompson.

ASSISTANT: The Southwest airline with flight number 1008 is available having fare as 100 and connection as 1.

USER: Ok, please book my ticket.

ASSISTANT: Fine, your seat is reserved.

USER: Thank you for your response.

ASSISTANT: Thank you for consulting us, hope you choose our agency for your future ventures.