You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you for today?

USER: I want to cancel my recent reservation.

ASSISTANT: Ok, I will help you with that. Please wait for a while to check the reservation status with your name. Can you please provide your name to check the active reservation?

USER: I am Richard Wright.

ASSISTANT: Sorry to say this Richard Wright, there is no active reservation with your name to fulfil your request.

USER: Thanks.

ASSISTANT: You are welcome, thank you for reaching us.