You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I support you?

USER: Can you please cancel my reservation, due to cancel of my trip with friends?

ASSISTANT: Sure, I am here to help you. May I know your name?

USER: Thank you and my name is Jonathan Moore.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Thank you for waiting, There was no reservation found on your given name.

USER: Ok, no issue. Thank you.

ASSISTANT: Thank you for contacting us.