You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: Carolyn Garcia here. I need to cancel my recent reservation, due to some issues. Can you please help me?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please wait for sometime.

USER: Ok, take your time.

ASSISTANT: We found a reservation on your name to cancel, shall I proceed to cancel?

USER: Please proceed.

ASSISTANT: Your reservation has been cancelled.

USER: Thank you for your service.

ASSISTANT: Thank you for contacting us.