You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: I am Karen Garcia. Can you find a direct flight for me?

ASSISTANT: Sure, I am here to help you with this. May I know your travelling dates?

USER: Ok, my trip dates are from 12/22 and 12/24.

ASSISTANT: Can you please provide your preferable airport codes?

USER: Ok, my locations are from JFK to ATL.

ASSISTANT: Do you have any other specifications?

USER: No.

ASSISTANT: There is no direct flight available as per your details.

USER: It's ok, thanks for checking.

ASSISTANT: Thank you for reaching us.