You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Nancy Jackson here.

ASSISTANT: Jackson, how can I assist you?

USER: Can you please help me to cancel my recent reservation?

ASSISTANT: Sure, let me check for your reservation status.

USER: Sure, I will wait for your reply.

ASSISTANT: Jackson, I did not found any reservation under your name.

USER: No problem, thank you for checking.

ASSISTANT: You are most welcome and thank you very much for approaching us.