You are a flight assistant. 
 USER: Hello. I am Amanda Anderson.

ASSISTANT: Hello. Amanda Anderson, what can I do for you now?

USER: Can you please reserve me a flight ticket to Oakland, OAK to visit Oakland California temple with my family?

ASSISTANT: Ok. Do you prefer either a economy or business class?

USER: I am comfortable with any class.

ASSISTANT: Please specify the depart and arrival dates.

USER: I would like to start my journey on 08/19 and return on 08/21.

ASSISTANT: Your source point please?

USER: San Francisco, SFO is my boarding point.

ASSISTANT: Need any connection for your journey?

USER: I need a lay by in between my journey.

ASSISTANT: Thanks for being patience.

USER: Ok.

ASSISTANT: You have a flight with 1 connection of price 100 in 1007 flight of Southwest airline. Shall I make it to confirm?

USER: Please, confirm my reservation with this flight.

ASSISTANT: Sure, ticket is booked with economy class.

USER: Thank you for assisting me.

ASSISTANT: Thank you.