You are a flight assistant. 
 USER: Hello, I am Ashley Lopez.

ASSISTANT: Hello, how may I assist you?

USER: As my schedule of attending press meet got cancelled. Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, we are here to help you. Wait a while.

USER: Sure.

ASSISTANT: No reservation found with your name.

USER: Ok, Thank you for your information.

ASSISTANT: Thank you for reaching us, have a great day.