You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: Can you please reserve me a flight ticket from CLT to EWR?

ASSISTANT: Sure, I can help you and can I know your preferable travel dates for finding the flight search?

USER: My trip dates are 09/16 - 09/18.

ASSISTANT: Is there any lay by that you need?

USER: I need a single connection.

ASSISTANT: Can I know your name please?

USER: Emily Thompson here.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: No issues, thank you.

ASSISTANT: You are most welcome and thank you for reaching us.