You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I want to book a direct flight ticket to meet my mother, can you help me with booking?

ASSISTANT: Sure, we are here to help you. Can you share me your travelling dates?

USER: My travelling dates are Sept 05 and Sept 07.

ASSISTANT: May I know your airport codes?

USER: My airport codes are OAK to CLT.

ASSISTANT: Let me know your name?

USER: I am Jacob Baker.

ASSISTANT: Do you have any other specialisations?

USER: No.

ASSISTANT: Ok, wait for some time.

USER: Sure.

ASSISTANT: Thanks for waiting there are no flights found on your details.

USER: Ok, no issues. Thank you.

ASSISTANT: Thanks for approaching us.