You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: Please help me to cancel my recent reservation.

ASSISTANT: Sure, I am mirthful to help you with that. Can you please share your name?

USER: Richard Wilson.

ASSISTANT: Please hold on for a while.

USER: Sure.

ASSISTANT: Sorry, no reservation found on your name in our database.

USER: Thank you for your information.

ASSISTANT: Thank you for reaching us, have a nice day.