You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Jacob Green.

ASSISTANT: How can I assist you at this moment?

USER: I would like to attend an event at Seattle. Can you help me in booking a ticket from JFK to SEA?

ASSISTANT: Sure, I am ready to help you with that.

USER: Thank you.

ASSISTANT: Can I have your travel dates please?

USER: My preferred journey dates are 10/16 and 10/18.

ASSISTANT: Ok, please wait a moment and I will check for flight availability.

USER: Ok, take your time.

ASSISTANT: Sorry Jacob Green, no flight is available to you on your dates.

USER: Its ok, thank you for the information.

ASSISTANT: Thank you for choosing us, have a great day.