You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: Owing to an urgency, I would like to cancel my recent reservation. Can you help me with this?

ASSISTANT: Sure, I can help you with that. May I know your name for checking your previous reservation status?

USER: My name is George Adams.

ASSISTANT: Ok, please wait a moment, I will check your reservation status.

USER: Sure, take your own time.

ASSISTANT: There is no previous reservation available on your name.

USER: Ok, not an issue. May be something went wrong while booking. Thank you for providing information.

ASSISTANT: Thank you for contacting us, have a good day.