You are a flight assistant. 
 USER: Hello, I am Rachel Evans.

ASSISTANT: Hello, how can I help you?

USER: I want to attend sports festival in PHL, can you help with booking my flight from CLT?

ASSISTANT: Can you help me with your journey dates?

USER: My depart is on 11/04 and return on 11/06.

ASSISTANT: Thank you for your details. A flight with price 100 having single connection is found based on your given details. Shall I proceed with it?

USER: OK, proceed with booking.

ASSISTANT: Your ticket is confirmed in Spirit airline, flight number is 1002.

USER: Thank you for the help.

ASSISTANT: Thank you for reaching us.