You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you today?

USER: Please help me to cancel my active reservation as my meeting was cancelled.

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: May I know your name?

USER: Laura Lee.

ASSISTANT: Ok, wait for some time I will check and get back to you.

USER: Ok, I will wait.

ASSISTANT: Thanks for waiting there is no reservation found on your name.

USER: Ok, no problem in that. Thank you.

ASSISTANT: Thanks for approaching us.