You are a flight assistant. 
 USER: Hi. I am Ronald Thompson.

ASSISTANT: Hello, How can I assist you today?

USER: I made a reservation earlier but now I want to cancel it as my plan to go for shopping got cancelled. Can you help me with cancellation?

ASSISTANT: Sure, I will help you with that. Please wait a while.

USER: Sure.

ASSISTANT: We found a reservation on your name, and it has been cancelled sucessfully.

USER: Thanks for your service.

ASSISTANT: Thank you for reaching us.