You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you today?

USER: I am Raymond Brown. Can you help in cancelling my recent reservation?

ASSISTANT: Sure, we are glad to help you.

USER: Thank you.

ASSISTANT: Please wait a moment.

USER: Sure.

ASSISTANT: We found a reservation on your name and it got cancelled.

USER: Thank you.

ASSISTANT: Thank you for contacting us.