You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Anna King.

ASSISTANT: How may I assist you at this moment?

USER: I just want to cancel my recent reservation which I have done, due to some abnormal weather conditions. Can you please help me with it?

ASSISTANT: Sure, I am glad to help you out with that.

USER: Thank you.

ASSISTANT: Please give me a moment to check your reservation status.

USER: Ok, sure.

ASSISTANT: Sorry to inform you, there is no active reservation found on your name in our records.

USER: Ok, not a problem. Anyways, thank you.

ASSISTANT: Thank you for reaching us.