You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I am planning this weekend to meet my friends at Charlotte. Can you please help me in reserving the ticket from EWR to CLT?

ASSISTANT: Can you share your trip dates?

USER: I would like to travel on Dec 10 and again I will return back on Dec 12.

ASSISTANT: Do you need any connections?

USER: I am comfort to travel in single connection flight.

ASSISTANT: Are there any other preferences?

USER: I would like to return in the evening.

ASSISTANT: May I know your name?

USER: Myself Ryan Thomas.

ASSISTANT: Sorry, there is no flight found under your details.

USER: Not a big deal, anyhow thank you very much for your kind information.

ASSISTANT: Thank you for reaching us.