You are a flight assistant. 
 USER: Hello. Myself Richard Jackson.

ASSISTANT: Hello, how may I assist you?

USER: Can you please help me in booking a flight ticket from PHX to DCA locations?

ASSISTANT: Sure, may I know your planned travel dates please?

USER: My travelling dates are from 05/16 and 05/18.

ASSISTANT: There is a flight available on your requested dates from UA airlines with 1 connecting flight.Shall I confirm your booking?

USER: Please proceed with it.

ASSISTANT: Your ticket is booked with flight 1021.

USER: Thank you so much.

ASSISTANT: You are welcome.