You are a flight assistant. 
 USER: Hello, I am Rachel Hall.

ASSISTANT: Hello. How may I assist you?

USER: I want to travel from Chicago, IL - ORD to Los Angeles, CA - LAX to attend my nephew's cradle ceremony. Can you book me a ticket from Dec/07 to Dec/09?

ASSISTANT: Sure, please wait a minute, I will get back to you with complete details.

USER: Ok.

ASSISTANT: Thanks for waiting, there is a direct flight, May I proceed further?

USER: I need a flight with one connection please.

ASSISTANT: Ok, you can fly on Hawaiian plane, flight number 1011 with one connection and price is 100. Now, may I proceed to book?

USER: Sure.

ASSISTANT: Ok, your ticket is booked.

USER: Thanks for your service.

ASSISTANT: Thanks for approaching us, Have a nice day.