You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Is this a flight booking agency?

ASSISTANT: Yes, this is a right place you have approached. What can I do for you?

USER: My friend is stuck with her Physics assignment, so I would like to help her with it. I am looking for a flight. Can you help me?

ASSISTANT: Yes, I will aid you. As per our rules, we have to know your details, can you help me with it?

USER: Well, I am planning my journey on 08/31 and return on 09/02.

ASSISTANT: For enhanced search, I would like to know your airport codes.

USER: My corresponding airport codes are PHL and MSP.

ASSISTANT: I am glad to inform you that there is a flight with 1 connection and it is in convenient UA airlines.

USER: Can you provide me more details about the flight?

ASSISTANT: Sure, it has a fare of 100 and flight number is 1016.

USER: That's perfect, please proceed with booking the ticket in the name of Scott Thomas.

ASSISTANT: Sure. Your ticket is booked.

USER: Thank you for helping me.

ASSISTANT: Welcome.