You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how could I help you?

USER: I am Charles Jackson. I need a flight ticket from San Francisco to Phoenix to attend business meeting. Can you help me in this?

ASSISTANT: Sure, I am here to aid you.

USER: Thanks.

ASSISTANT: Kindly mention your journey dates please?

USER: Sure, my journey dates are 07/01 and 07/03.

ASSISTANT: May I know from where you want to board and land?

USER: I want to board at CA - SFO and land on AZ - PHX.

ASSISTANT: Please wait for a while.

USER: OK.

ASSISTANT: There is an airline called AA of flight number 1017 and cost of ticket is 200 that matches your given details. Should I proceed with the booking?

USER: Ok, please proceed for booking.

ASSISTANT: Your flight ticket has been reserved.

USER: Thank you.

ASSISTANT: Thank you.