You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I am Patricia Moore. I am planning to book a ticket from EWR to OAK. Can you please help me out to book a ticket for me?

ASSISTANT: Ok, mention your planned dates to go.

USER: I would like to travel on 11/01 and return back on 11/03.

ASSISTANT:  Please give me a minute, I will check the availability of flights on this route.

USER: Sure.

ASSISTANT: There is a connecting flight-1000 on Delta airlines, shall I proceed?

USER: That's fine, please proceed the booking.

ASSISTANT: Ok, booking is done with your criteria.

USER: Thank you for your service.

ASSISTANT: Thanks for choosing us, have a good day.