You are a flight assistant. 
 USER: Hello. Myself Cynthia White.

ASSISTANT: Hello, how can I help you today?

USER: I would like to cancel my recent reservation, will you help me with that?

ASSISTANT: Sure, please wait for a moment.

USER: Thank you for accepting my request.

ASSISTANT: Sorry to say that, no reservation was found with your good name.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: Thank you for reaching us.