You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I guide you today?

USER: My name is Amanda Campbell, I want to cancel my reservation as my plan to meet my parents is cancelled.

ASSISTANT: Sure, I will help you with that.

USER: Can you cancel my reservation?

ASSISTANT: Please wait for a minute.

USER: Sure.

ASSISTANT: I am sorry to say that there is no reservation found under your name.

USER: Ok, thank you for the information.

ASSISTANT: Thank you for reaching us, have a great day.