You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I'm Patricia Rodriguez. I would like to cancel my reservation which is under my name. Can you please help me with that?

ASSISTANT: Sure, please allow me a moment. I have found your reservation and I cancelled it.

USER: Sure, take your time. Thank you for your help.

ASSISTANT: Thank you for approaching us.