You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you today?

USER: Myself Anna Rodriguez. I want to cancel my recent reservation due to some health issues, can you help me in cancelling my reservation?

ASSISTANT: Sure, I will help you with that.

USER: Thank you for accepting my request.

ASSISTANT: Please wait for a while.

USER: Sure, I will wait for your response.

ASSISTANT: I am sorry to say that there is no reservation found under your name.

USER: That's ok, no problem.Thank you for checking the information.

ASSISTANT: Thank you for contacting us, have a great day.