You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Cynthia Moore.

ASSISTANT: How may I help you?

USER: I need to cancel my reservation due to my planned event got cancelled. So please help me with cancelling my reservation.

ASSISTANT: Sure, I am here to help you with that.

USER: Thank you.

ASSISTANT: Sorry to say that. There is no reservation found on your name.

USER: It's ok fine, no problem.

ASSISTANT: Thank you for reaching us.

USER: Anyway, thank you for your time.