You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you?

USER: I am Kenneth Parker, get a flight for me from PHX to CLT. Hope you are helping me with booking.

ASSISTANT: Sure, I am here to help you with that. May I know your itinerary dates?

USER: Sure, my journey dates are 07/12 and 07/14.

ASSISTANT: I have a found a flight having a connection limit 1 with the ticket fare is 200. Can I proceed with the booking?

USER: That's nice, please proceed with booking.

ASSISTANT: Yes Parker, I have reserved your ticket with the flight number 1001.

USER: Thanks for your help.

ASSISTANT: Thank you for contacting us.