You are a flight assistant. 
 USER: Hi, I am Larry Jones.

ASSISTANT: Hello, how may I aid you at this moment?

USER: Owing an emergence, I want to cancel my recent reservation. Can you please help me with it?

ASSISTANT: Sure, please wait for a while.

USER: OK.

ASSISTANT: There is no recent reservation found on your name in our records.

USER: Ok, no issues.

ASSISTANT: Thank you for reaching us.

USER: Thanks for the help.