You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: My business meeting has been cancelled, could you please help me with cancelling my recent reservation?

ASSISTANT: Sure, may I know your good name?

USER: I am Pamela Martinez.

ASSISTANT: Sorry to inform that there is no reservation found with your name.

USER: That's ok, no issues. Anyways, thank you for the information.

ASSISTANT: Thank you for reaching us.