You are a flight assistant. 
 USER: Hello. I am Angela Thompson.

ASSISTANT: Hello, how may I support you?

USER: Owing to an emergency, I want to cancel my recent reservation. Can you help me out?

ASSISTANT: Sure, let me check the reservation list and get back to you.

USER: Ok, take your time.

ASSISTANT: We found a reservation on your name. Shall I proceed to cancel it?

USER: Yes, cancel the ticket.

ASSISTANT: Your request for cancellation has been processed successfully.

USER: Thank you for your help.

ASSISTANT: Thank you for approaching us.