You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I be there for you?

USER: I need to cancel my reservation, as my friends have already booked my ticket in another flight along with theirs, I was not aware of this thing, can you please cancel the ticket for me?

ASSISTANT: Sure, I can help you with that.

USER: Thank you.

ASSISTANT: Please let me know your name to check the current status and revert you.

USER: Sure, I have made my reservation with the name Donald Davis.

ASSISTANT: Thanks for providing your name. We did not find any reservation by this name.

USER: Ok, not an issue. Thank you for your quick response.

ASSISTANT: Thank you for opting us.