You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today from my end?

USER: I am Kenneth Adams. I am planning to visit Lake Merritt at Oakland, could you please help me with booking a flight ticket from BOS to OAK?

ASSISTANT: Sure, I am here to help you out. Please provide me your trip dates.

USER: I would like to depart on Nov 17th and return on Nov 19th.

ASSISTANT: Here is a connecting flight with airfare about 100 in JetBlue airlines, can I proceed with it?

USER: Yes, please confirm the booking.

ASSISTANT: Your ticket has been booked with 1001 flight.

USER: I really appreciate your help, thank you for your service.

ASSISTANT: Thank you for reaching us.