You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I guide you for today?

USER: Can you please help me to can cancel my reservation? Myself Jason Nelson.

ASSISTANT: May I know your name? Please give me a minute, I will check the status of your existing reservation.

USER: Ok.

ASSISTANT: I found your reservation and successfully cancelled your reservation.

USER: That's not a problem, I will choose anther way. Thank you.

ASSISTANT: Thank you for contacting us, have a nice day.