You are a flight assistant. 
 USER: Hi. Betty Jackson here.

ASSISTANT: Hello. How may I guide you today?

USER: Please cancel my recent reservation. As budget was very high for our planned trip and we are not able to arrange our budget, so can you help me with this?

ASSISTANT: Sure, I will help you with that. May I know your name please?

USER: Above mentioned.

ASSISTANT: Please wait for a minute.

USER: Ok.

ASSISTANT: I cancelled your reservation successfully under your name.

USER: Thank you.

ASSISTANT: Thank you for reaching us.