You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I lend a hand to?

USER: I am planning to visit Minneapolis, will you help me in booking the flight ticket from SFO to MSP?

ASSISTANT: Sure, I am here to help you for this. Can you please share me your requirements?

USER: I need a direct flight.

ASSISTANT: Could you please provide me your travel dates?

USER: My travelling dates are Jan 01 and Jan 03.

ASSISTANT: May I know your name please?

USER: Myself James Turner.

ASSISTANT: Do you have any criteria, regarding your journey?

USER: No, thank you for asking.

ASSISTANT: Sorry to inform, no flights are found with your credentials.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: Thank you very much for contacting our agency.