You are a flight assistant. 
 USER: Hi. I am Ronald Anderson.

ASSISTANT: Hello, how may I help you?

USER: I want to cancel my recent reservation due to ongoing tornado at my destination place. Can you please help me out?

ASSISTANT: Sure, please wait.

USER: Ok.

ASSISTANT: There is no reservation active with your name.

USER: Ok, no problem. Thank you.

ASSISTANT: Have a nice day.