You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I want to cancel my recent reservation. Can you please help me with this?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: May I know your good name?

USER: Katherine Hall.

ASSISTANT: Please give me a minute.

USER: Sure.

ASSISTANT: Thanks for waiting, there is no active reservation found on your name to cancel.

USER: Ok, not an issue. Thank you for checking.

ASSISTANT: Thank you for choosing us, have a nice day.