You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you today?

USER: Can you please help me in booking a flight ticket to JFK from ORD?

ASSISTANT: Sure, help me with the trip dates?

USER: My trip dates are from Dec 23 to Dec 25.

ASSISTANT: May I know your name please?

USER: I am Susan Rodriguez.

ASSISTANT: Do you have any preferences for this trip?

USER: I need a direct flight. I would like to depart in the morning.

ASSISTANT: Sorry, no flights were available at this moment.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for reaching us.