You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Matthew Roberts.

ASSISTANT: How can I aid you?

USER: I want to book a ticket from CLT to PHL to meet my uncle, can you help me?

ASSISTANT: Sure, could you please your flying and landing dates?

USER: My departure dates is on 03/09 and return on 03/11.

ASSISTANT: There is a direct flight with number 1010 in airline Delta, the fare is 100. Can I book it/.

USER: It's ok, I need a connecting flight. Thank you for checking.

ASSISTANT: Thank you for opting us.