You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I am Larry Adams, can I know if you book a flight ticket from CLT to CLT round trip?

ASSISTANT: Sure, I am here to help you out. Please share me your trip dates.

USER: Ok, my travel dates are 03/14 adn 03/16 respectively.

ASSISTANT: Here is a flight with 1 stop and price is 100 in UA airlines, can I proceed with it?

USER: Ok, please book.

ASSISTANT: Your ticket has been booked with 1020 flight.

USER: Thank you for helping me.

ASSISTANT: Thank you for reaching us.