You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I help you?

USER: I am Karen Garcia and I want to cancel my recent reservation as my holidays are extended. Can you help me in cancellation?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Wait for some time I will check and get back to you.

USER: Sure.

ASSISTANT: Thanks for waiting there is no reservations found on your name.

USER: Not a problem, thank you for the information.

ASSISTANT: Thanks for approaching us.