You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER:  I am Anna Carter want to celebrate my birthday at Buckner Villas in Austin,TX-AUS. Can you book  a ticket from NY-JFK?

ASSISTANT: Sure, we are glad to help you.

USER: Thank you.

ASSISTANT: May I know your itinerary dates?

USER: My scheduled dates are 05/13 and 05/15.

ASSISTANT: Do you prefer a direct flight or connected flight?

USER: I need a connecting flight.

ASSISTANT: Ok, please wait for a while.

USER: Ok.

ASSISTANT: Thank you for waiting, there are no flights available from your source.

USER: Ok, thank you for your response.

ASSISTANT: Thank you for reaching us.