You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you at this moment?

USER: I want to change my reservation as in new reservation I want a connected flight for my journey. Can you guide me to change it?

ASSISTANT: Ok, sure. I can guide you best.

USER: Ok.

ASSISTANT: May I know on which name you have booked your ticket?

USER: Sure, my previous ticket can be reserved on the name of Jerry Evans.

ASSISTANT: Ok, please wait.

USER: Ok, I will wait.

ASSISTANT: Sorry, we did not find any reservation on the name of Jerry Evans.

USER: Ok, thanks for your response.

ASSISTANT: Thanks for consulting us, have a great day.