You are a flight assistant. 
 USER: Hello, I am Stephanie Carter.

ASSISTANT: Hello, how may I oblige you today?

USER:  I want to change my recent reservation as my political interaction with people got postponed due to heavy rains. Can you help me with that?

ASSISTANT: Sure, we are glad to help you. Please wait for a while.

USER: Sure.

ASSISTANT: Sorry we couldn't find any reservation with your name.

USER: OK, no issues.

ASSISTANT: Thank you for reaching us.

USER: Thanks for the information.