You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you at this moment?

USER: Virginia Hill here. I would like to book a ticket to New York.

ASSISTANT: Sure, when you are planning to make your journey?

USER: My itinerary dates are May 26 and M 28.

ASSISTANT: Can you please help me with providing your airport codes?

USER: My genesis and terminus airport codes are CLT and EWR.

ASSISTANT: Please be on hold.

USER: Sure.

ASSISTANT: We found a connecting flight with AA airlines, flight number 1009 and the fare of 200. Shall I proceed?

USER: Please proceed with booking.

ASSISTANT: Your ticket has been reserved in economy class.

USER: Thank you.

ASSISTANT: Thank you for choosing us.