You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: Actually my Hockey competition is postponed, so that I want to cancel my recent reservation. Can you help me?

ASSISTANT: Sure, may I know your name please?

USER: Ok, my name is Angela Edwards.

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT: Sorry, no reservation found on your name to cancel.

USER: Ok, not an problem. Thank you for your help.

ASSISTANT: Thank you for choosing us.