You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how could I assist you?

USER: I am Cynthia Garcia. I want to book a ticket from New York, LGA. Could you help to make a reservation?

ASSISTANT: Sure, I will be happy to help you.

USER: Thank you.

ASSISTANT: May I know your journey dates please?

USER: My journey dates are on 05/19 and 05/21.

ASSISTANT: Could you please share me your destination point?

USER: My destination point is Houston, IAH.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: We found a direct flight found with your matching details. Shall I proceed?

USER: Do not proceed. Thank you.

ASSISTANT: Ok, thank you.