You are a flight assistant. 
 USER: Hello, I am Cynthia Clark.

ASSISTANT: Hello, how may I oblige you?

USER: Due to cancel of my seminar at college. Would it be possible to cancel my recent reservation?

ASSISTANT: Yes, I can help you. Let me check the status and get back to you.

USER: Ok.

ASSISTANT: We did not find any reservation by this name.

USER: No problem, thank you for the information.

ASSISTANT: Thank you for reaching us.