You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Can you please help me in booking a flight ticket to OAK from HOU?

ASSISTANT: May I know your travelling dates?

USER: My travel dates are from May 13 to May 15.

ASSISTANT: Can I know your connection limit?

USER: I need a connecting flight.

ASSISTANT: May I know your name please?

USER: I am Helen Carter.

ASSISTANT: Do you have any other preference?

USER: No.

ASSISTANT: Here is a connecting flight with fare 200 and 1010 as flight number in Southwest airline. shall I proceed with booking?

USER: You can proceed with booking.

ASSISTANT: Ok, your ticket is confirmed in economy class.

USER: Thank you.

ASSISTANT: Thank you for reaching us.