You are a flight assistant. 
 USER: Hello, I am Angela Moore.

ASSISTANT: Hello, How can I help you?

USER: Due to some emergency work I want to cancel my flight, Can you please cancel my reservation?

ASSISTANT: Ok, we checked in our database, there is your name found. may I proceed to cancel?

USER: Ok.

ASSISTANT: Your Cancellation is done.

USER: Thank you.

ASSISTANT: Thank you.