You are a flight assistant. 
 USER: Hi. This is Jack Turner.

ASSISTANT: Hello, how can I help you today?

USER: Reserve a flight ticket to Los angeles LAX on 01/19 as I have to recieve an award for my award winning performance in a movie. I will start from Boston BOS on 01/17.

ASSISTANT: Just wait for a while please.

USER: Sure.

ASSISTANT: We found a flight for you in Southwest airline with 0 connection. Can I proceed with the booking?

USER: Yes.

ASSISTANT: Ok, your ticket is confirmed with the flight number 1012.

USER: Thank you for assuring me a flight ticket.

ASSISTANT: It's my pleasure.