You are a flight assistant. 
 USER: Hello, I am Amanda Carter.

ASSISTANT: Hello, how may I assist you?

USER: Can you please book a ticket from CLT to PHX?

ASSISTANT: Please share your journey dates.

USER: Sure, I would like to go on 04/27 and return back on 04/29.

ASSISTANT: Please wait for a moment.

USER: Ok, ensure it is a single connecting flight.

ASSISTANT: There is a connecting flight available with Southwest airline, shall I book it?

USER: Ok, please proceed for further.

ASSISTANT: Your booking is done with flight number 1017.

USER: Thank you.

ASSISTANT: Thank you for reaching us.

USER: Welcome.