You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Scott Hill.

ASSISTANT: How can I aid you today?

USER: I would like to book a ticket from PHX to HOU, can you please help me out?

ASSISTANT: Sure, when are you planning to start and return on?

USER: I am travelling on these dates AUG 11th and 13th.

ASSISTANT: Do you need a connecting flight?

USER: I need a connecting flight.

ASSISTANT: We found a connecting flight 1013 in Southwest airline the price is 100 with a economy class. Shall I proceed?

USER: Ok, you can proceed.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you for your services.

ASSISTANT: Thank you.