You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you today?

USER: Can you please cancel my recent reservation?

ASSISTANT: Sure, let me know your name for checking your reservation status.

USER: Ok, myself Scott Garcia.

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT: Sorry Scott, I have not found any reservation by your name in our database.

USER: Ok, fine thank you.

ASSISTANT: Thank you for choosing us and have a nice day.