You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you from my airline services?

USER: Myself Margaret Lee, can you please book me a flight ticket from OAK to PHL?

ASSISTANT: Sure, I will help you with booking, please share your travelling dates?

USER: Nice to hear that, I am willing to travel on 07/18 and 07/20.

ASSISTANT: UA airline is providing flight with connection 1 fare 100 as per your details, can I proceed to booking?

USER: Fine, please confirm my reservation.

ASSISTANT: I confirmed your ticket by flight number 1012.

USER: Thank you so much.

ASSISTANT: It's my pleasure.