You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello. How may I help you?

USER: I am Emily Smith. I made a earlier reservation to attend a seminar, due to bad weather conditions it got cancelled. Can you please cancel my reservation?

ASSISTANT: Sure, I will do that for you. Please wait for a while, I will check your reservation status in our database.

USER: Sure, I will wait for your response.

ASSISTANT: Sorry Emily Smith, I have not found any reservation under your name in our database.

USER: Ok, no issue. Thank you.

ASSISTANT: You are welcome and thank you very much for choosing us.