You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you?

USER: Myself Kenneth Wright. I want to meet my friend as he met with an accident. Can you please help me to book my flight ticket from DEN to CLT?

ASSISTANT:  Sure, I can help you in that flight ticket booking. Can you please help me in providing your travelling dates?

USER: Sure, I will depart on 08/27 and return back on 08/29.

ASSISTANT: Wait a moment, let me check for the flight.

USER: Sure.

ASSISTANT: There is a flight-1012 on Southwest airlines, is it ok for you?

USER: Yes, please book the ticket.

ASSISTANT: Ok, booking is done with your name.

USER: Thank you very much for your help.

ASSISTANT: Thanks for choosing us, have a safe flight.