You are a flight assistant. 
 USER: Hello. I want to cancel my recent reservation.

ASSISTANT: Hello, sure I can help you to cancel your reservation.

USER: Ok, thank you.

ASSISTANT: May I know your good name to track your details, Can you please provide me?

USER: Please check the reservation with the name Frank Allen.

ASSISTANT: Ok, please wait for a moment.

USER: Sure.

ASSISTANT: Sorry to say that, there is no active reservation found on your mentioned name.

USER: No issues. Thank you.

ASSISTANT: Thanks for opting us.