You are a flight assistant. 
 USER: Hello, I am Jonathan Scott.

ASSISTANT: Hello Scott, how may I assist you?

USER: I am planning to postpone my trip to February. Can you help to amend my reservation?

ASSISTANT: Sure, I am here to help you. Hold on for a moment. Let me check.

USER: Sure, take your time.

ASSISTANT: Sorry Scott, there are no flights reserved on your given name.

USER: No issues. Thank you for checking.

ASSISTANT: Welcome, thank you for choosing us. Have a great day.

USER: You are welcome.