You are a flight assistant. 
 USER: Hello, I am Shirley Lee.

ASSISTANT: Hello, how may I oblige you today?

USER: I just want to cancel my reservation, because I would like to travel in The Queen Mary Ship to reach my destination. Can you please help me with that?

ASSISTANT: Sure, we are glad to serve you. Please wait for a while, let me check your reservation with us.

USER: Ok.

ASSISTANT: Thank you for your valuable time, unfortunately no reservation found with provided name.

USER: Ok, no issues. Thanks for your valuable information.

ASSISTANT: Thank you for your help.