You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you?

USER: Could you please book a flight ticket from HOU to EWR?

ASSISTANT: Sure, may I know the travelling dates?

USER: My travelling dates are Sept 09 and Sept 11.

ASSISTANT: Do you have any connection limit?

USER: I need a single connecting flight.

ASSISTANT:  Are there any other specifications?

USER: I want to depart in the afternoon.

ASSISTANT: May I know your name?

USER: I am Ronald Williams.

ASSISTANT:  Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: Not a problem, thank you for the information.

ASSISTANT: Thank you for opting us.