You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, How can I support you today?

USER: Please cancel my reservation with the name of Jessica Hill, which is reserved earlier. As I cannot attend my meeting due to heavy snow at my destination.

ASSISTANT: Sure, we are gleeful to help you for cancellation.

USER: Thank you.

ASSISTANT: Please wait a minute.

USER: Sure, I will wait.

ASSISTANT: Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: No problem, May be I reserved with some other airline.

ASSISTANT: Thank you for reaching us, Have a great day!.

USER: Thank you for your support and help.