You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Virginia Parker here.

ASSISTANT: How may I aid you today?

USER: Owing to an emergency I have request you to cancel my reservation. Can you please help me out with cancelling of my reservation?

ASSISTANT: Sure, I  will help you with that.

USER: Thank you.

ASSISTANT: Give me a minute.

USER: Sure, take your time.

ASSISTANT: I found a reservation for you, I cancelled successfully .

USER: Thank you for your help in cancelling of my reservation.

ASSISTANT: Thank you for reaching us.