You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: Can you please help me with booking a flight ticket from SFO to PHX?

ASSISTANT: Yes, I will definitely try my best to help you in booking your flight ticket. Could you please provide your planned dates of journey?

USER: My travel dates are Feb 11 and 13.

ASSISTANT: Would you like to travel in a connecting flight or a direct flight?

USER: I need a connecting flight.

ASSISTANT: Is there any other preferences that you would like to add before booking?

USER: I would like to depart at afternoon.

ASSISTANT: To proceed  further, can I have your name please?

USER: My name is Charles Anderson.

ASSISTANT: Thank you for providing your journey details, please wait a moment I'll search best flight for you.

USER: Ok.

ASSISTANT: Thank you for being patient, we didn't find any flights which matches your requirement.

USER: That's ok. Thank you.

ASSISTANT: Thank you for reaching us, have a nice day.