You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: I am Richard Carter.

ASSISTANT: Ok.

USER: My business meeting has been cancelled, could you please help me with cancelling my recent reservation?

ASSISTANT: Sure, please hold on for a moment, let me check.

USER: Sure, take your time.

ASSISTANT: I am sorry, there are no reservations with your name.

USER: That's ok, not an issue.

ASSISTANT: Thank you, have a good day.

USER: Anyways, thank you for the information.