You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: I would like to travel from HOU to OAK as a business trip, can you do the reservation?

ASSISTANT: Sure, could I have your trip dates, please?

USER: My journey dates are 11/20 and 11/22.

ASSISTANT: Do you have any specifications?

USER: I need break in my journey.

ASSISTANT: On what name, do I need to reserve the ticket?

USER: Mary Adams here.

ASSISTANT: We found a connecting flight 1020 from Hawaiian airline with a fare 200. Shall I proceed?

USER: Please proceed.

ASSISTANT: Your ticket has been confirmed in economy class.

USER: Thank you.

ASSISTANT: Thank you for opting us.