You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: I am Benjamin Turner and I need some help in my ticket reservation, can you help me?

ASSISTANT: Sure, will you please provide your travelling dates that you want to travel?

USER: My travelling dates are on 11/30 and return back on 12/02.

ASSISTANT: Will you please provide your airport codes that helps for booking the ticket?

USER: My source region is Austin AUS and my destination region is New York JFK.

ASSISTANT: Please give me a moment.

USER: Sure.

ASSISTANT: Thank you for waiting. As per your request, there is a flight with price 100 and the connections 1 is available. Shall I proceed for booking the ticket?

USER: Please proceed my ticket.

ASSISTANT: Your ticket is booked.The flight number is 1016 and the airline is UA.

USER: I appreciate your help in my ticket booking, thank you so much.

ASSISTANT: It's my pleasure, have a great day.

USER: Thank you.