You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: Can you please help me in  booking a ticket with the name of Carolyn Scott to Oakland?

ASSISTANT: Sure, please forward your planned dates?

USER: I want to start my journey on 11/03 and return on 11/05.

ASSISTANT: May I know your price limit?

USER: It should be under 1000.

ASSISTANT: Which places you want to travel?

USER: I want to travel from EWR to OAK.

ASSISTANT: Please hold on a while.

USER: Ok.

ASSISTANT: Thanks for waiting. We found a direct flight with Delta airlines. Shall I proceed to reserve?

USER: I need a connecting flight. Do no proceed. Thank you.

ASSISTANT: Thank you for consulting us. Have a good day.