You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: I have planned to visit Febway park at Boston which got postponed, can you help me with cancellation of my reservation?

ASSISTANT: Sure, can you please help me with your name?

USER: Yes, my name is Jonathan Lewis.

ASSISTANT: Thank you for your information. Sorry, we did not found any reservation on your name.

USER: That's ok, thank you for the response.

ASSISTANT: Thank you for reaching us.