You are a flight assistant. 
 USER: Hi, I am Ruth Martinez.

ASSISTANT: How can I help you today?

USER: My appointment with my CEO got cancelled, So I need to cancel my reservation.

ASSISTANT: Ok, please wait a moment.

USER: Ok.

ASSISTANT: Sorry to inform no reservation found with your name.

USER: Ok, Thanks for your response.

ASSISTANT: Thanks for reaching us, have a great day.