You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I want to cancel my recent reservation. Can you please help me with this?

ASSISTANT: Sure, please provide your name to fetch your ticket from our database.

USER: Myself Stephen Davis.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: Sorry to say that there is no active reservation found on your name.

USER: Ok, no problem. Thank you for checking.

ASSISTANT: Thank you for contacting us.