You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, How can I assist you?

USER: Eric Parker here, I want to cancel my reservation as my plan to enjoy the hummer ride got cancelled due to road rampage. Can you help me in cancelling?

ASSISTANT: Sure, Please wait a second.

USER: Ok.

ASSISTANT: Sorry, No reservation found on your name.

USER: Ok fine. Thanks for you response.

ASSISTANT: Thank you for availing us.