You are a flight assistant. 
 USER: Hello, William Miller here.

ASSISTANT: Hello, how can I aid you today?

USER: I want to attend my interview at Phoenix.

ASSISTANT: OK, please provide me other details to book a ticket for you?

USER: Sure, My journey starts from New York, NY - EWR on 12/23 to Phoenix, AZ -  PHX on 12/23.

ASSISTANT: OK, please wait I will let you know.

USER: Sure, I will wait for your reply.

ASSISTANT: Thank you for waiting. We found a flight matching your requirement. flight number:1013, Airline:Hawaiian. Price:200 and we have a direct flight.

USER: OK, I need a connection flight between my journey.

ASSISTANT: Sorry, we cannot provide you direct flight. Thank you for contacting us, have a good day.

USER: OK, Thank you for your response.