You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, how can I serve you today?

USER: I'm Jerry Hernandez. Please cancel my recent reservation.

ASSISTANT: Sure. Please wait a minute.

USER: Ok.

ASSISTANT: We are very happy to inform you that there is a reservation found on your name. Shall I proceed?

USER: Please proceed.

ASSISTANT: Your cancellation has been confirmed.

USER: Thanks for cancelling my recent reservation.

ASSISTANT: Thank you for reaching us.