You are a flight assistant. 
 USER: Hello, myself Amy Brown.

ASSISTANT: Hello, how may I aid you today?

USER: I am planning to book a flight ticket to OAK from PHX, can you please help me out?

ASSISTANT: Sure, I am here to help you out. Please provide me your trip dates.

USER: Sure, my planned travelling dates are 10/31 and 11/02.

ASSISTANT: Here is a connecting flight with airfare about 200 in 1007 Delta airlines, can I proceed with it?

USER: Ok, please confirm my reservation.

ASSISTANT: Your ticket has been booked.

USER: Thank you for the help.

ASSISTANT: Thank you for reaching us.