You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: Actually my movie plan is cancelled so that I want to cancel my recent reservation, can you help me?

ASSISTANT: Yes, I will help you. Please give me a moment to check. May I know you name?

USER: The existing  reservation is booked under the name Kenneth Harris.

ASSISTANT: I have successfully cancelled your ticket.

USER: Ok, no problem. Oh! that's great. Thank you for your help.

ASSISTANT: Thank you for choosing us.