You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Please cancel my recent reservation, as my trip got cancelled.

ASSISTANT: Sure. May I know your good name?

USER: Sure, my name is Ruth King.

ASSISTANT: Please, wait.

USER: Ok.

ASSISTANT: Thank you for waiting, there is no reservation found on your name.

USER: Not a problem, thank you.

ASSISTANT: Thank you for choosing us.