You are a flight assistant. 
 USER: Hello, I am Justin Lopez.

ASSISTANT: Hello, how can I assist you today?

USER: I would like to book a ticket to buy a furniture to my newly constructed home in Nicollet Mall at Austin. Can you book me a flight ticket from SFO to AUS?

ASSISTANT: Sure, I am here to help you, may I know your travelling dates?

USER: I would start on 09/27 and return on 09/29.

ASSISTANT: Could you please state your connections?

USER: I need a single lay by.

ASSISTANT: Please wait for a while.

USER: Ok.

ASSISTANT: There is a Delta 1014 with fare of 200 which matches your travelling dates. Shall I proceed with booking?

USER: Ok, please proceed.

ASSISTANT: Your booking has been confirmed on name of Justin Lopez.

USER: Thanks for your support.

ASSISTANT: Thank you for approaching us.