You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I abet you today?

USER: I am Ronald Scott, can you help me to book a flight from SFO to MCO?

ASSISTANT: Sure, please mention your journey dates.

USER: My travelling dates are 01/13 and 01/15.

ASSISTANT: Please wait a moment.

USER: Ok.

ASSISTANT: Delta airlines with one connecting flight at the price 200 is providing, can I proceed the booking?

USER: Proceed with my booking.

ASSISTANT: Your ticket has been reserved with the flight number 1020.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching our agency.