You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: I am Nicole Phillips. I need to cancel my reservation, as my tournament has been cancelled due to bad weather conditions. Please help me in cancelling?

ASSISTANT: Sure, please wait for a moment.

USER: Ok.

ASSISTANT: Thanks for waiting, no reservation found with your name to cancel the reservation.

USER: Ok, no worries at all.

ASSISTANT: Thanks for opting us.

USER: Thank you for your help.