You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you at this moment?

USER: Myself Lisa Martinez, I need to schedule my trip to travel New York for next week. Can you please help me in booking the ticket from CLT to LGA?

ASSISTANT: Sure, I will help you with that. Can I have your travel dates please?

USER: I will drop-off 11/19 and again I will retrieve on 11/21.

ASSISTANT: Ok, please wait a moment.

USER: Sure, I will wait for your response.

ASSISTANT: Do you have any limits regarding connections?

USER: I prefer for direct flight.

ASSISTANT: Ok Lisa Martinez, I have found a flight in JetBlue airlines which is having connection 1 and the ticket fare  is 100. Shall I proceed with booking?

USER: Can you please book the ticket with business class?

ASSISTANT: Sorry Lisa, no flight is available to you in business class.

USER: That's fine, thank you for checking.

ASSISTANT: Thank you for choosing us, have a good day.