You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, what can I do for you?

USER: I am Kathleen Williams. I need your assistance in booking a flight ticket, to reach my destination at Oakland, OAK.

ASSISTANT: Sure, may I know your journey dates?

USER: I have planned to travel on 11/12 and 11/14.

ASSISTANT: Will you let me know your source point?

USER: I would like to fly from EWR.

ASSISTANT: Do you need a halt?

USER: No, I want direct flight.

ASSISTANT: Sorry, we found a connecting flight.

USER: Ok, don't proceed for booking.

ASSISTANT: Okay.

USER: Thank you.

ASSISTANT: Thank you for choosing us.