You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Larry Gonzalez.

ASSISTANT: How may I help you?

USER: I would like to travel from ORD to CLT, could you help me out?

ASSISTANT: Sure, please let me know your travel date.

USER: My preferable dates are from 11/18 to 11/20.

ASSISTANT: I found a flight 1027 of Frontier airlines matches with your preferences, can I proceed?

USER: Please proceed with the booking.

ASSISTANT: Your ticket is confirmed.

USER: Thank you for your time.

ASSISTANT: Thank you for reaching us.