You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Angela Rodriguez here.

ASSISTANT: How can I assist you today?

USER: Due to bad weather, I need to cancel my reservation. Can you please help me with it?

ASSISTANT: Sure, I am here to help you. Please wait for a while.

USER: Ok.

ASSISTANT: Sorry, no reservation found on your name in our reservation list.

USER: Not an issue, thank you.

ASSISTANT: Thank you for reaching us, have a nice day.