You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Samantha Lee.

ASSISTANT: How can I assist you?

USER: I would like to cancel my reservation as I am not feeling well, can you please help me out?

ASSISTANT: Ok, I will help you on it. Please wait a moment.

USER: Thank you.

ASSISTANT: Sorry Samantha Lee, there is no reservation is done on your name.

USER: Ok no problem, thank you for your services.

ASSISTANT: Thank you for choosing our agency.