You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I am Scott Carter, want to travel from JFK to MSP. Can you please help me?

ASSISTANT: Sure, let me know your travelling dates.

USER: My travel dates are from 05/18 to 05/20.

ASSISTANT: Do you want connecting flight or direct flight?

USER: I need a single halt.

ASSISTANT: Is there any specifications?

USER: No.

ASSISTANT: We found an UA airline with single connection and flight number is 1011.

USER: Please proceed.

ASSISTANT: Your ticket has been confirmed with economy class.

USER: Thank you.

ASSISTANT: Thank you for choosing us.