You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Kimberly Jones.

ASSISTANT: Jones, how may I help you?

USER: I am planning to visit Washington, can you please book me a ticket from JFK to IAD?

ASSISTANT: Sure, please provide your journey dates.

USER: My preferable journey dates are from 03/09 to 03/11.

ASSISTANT: Please hold on for a while.

USER: Sure, take your own time.

ASSISTANT: Southwest airlines with flight 1010 is providing service with 1 connection and ticket costs you 200.

USER: Please reserve my ticket with this flight.

ASSISTANT: Your ticket is reserved.

USER: Thank you for booking my ticket.

ASSISTANT: Thank you for choosing us.