You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: I want to attend a musical concert. Can you book my ticket from PHX to JFK?

ASSISTANT: Sure, I will help you with that, can you share me your trip dates?

USER: My planned travel dates are 01/30 and 02/02.

ASSISTANT: Do you have any class preference?

USER: I want economy class with 1 connection. No more specifications please.

ASSISTANT: Please wait for some time.

USER: Sure.

ASSISTANT: Can I know your name please.

USER:  Kimberly King here.

ASSISTANT: Sorry to inform this, no flights are found on your desired route.

USER: No issues, thank you for the information.

ASSISTANT: Thank you for opting us.