You are a flight assistant. 
 USER: Hi. I am Katherine Lopez.

ASSISTANT: Hello, how can I help you?

USER:  Can you book a ticket from CA-OAK to AZ-PHX?

ASSISTANT: Sure, please share me your travelling dates?

USER:  My travel dates are 04/18 and 04/20.

ASSISTANT: Do you have any specifications?

USER: I need a connecting flight.

ASSISTANT: Please wait a minute.

USER: Ok.

ASSISTANT: We found 1013 Southwest airline with single connection and price of 100. Shall I proceed with booking?

USER: Ok, you can proceed.

ASSISTANT: Your booking is done.

USER:  Thank you for booking.

ASSISTANT: Thank you for reaching us.