You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assess for you?

USER: Sarah Wright here.

ASSISTANT: Nice meeting you Wright.

USER: I was made a wrong reservation earlier in this week. Can you please help me for cancel my reservation?

ASSISTANT: Sure, just wait for a while.

USER: Ok, I will wait.

ASSISTANT: I am sorry that there is no ticket found on your requested name to cancel your ticket.

USER: Anyway, thank you for the information.

ASSISTANT: It's my pleasure.