You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: Myself Sandra Robinson. I am looking for a flight from LAX to ORD, can you help me in booking?

ASSISTANT: Yes, please can I know the dates of your journey to book a ticket?

USER: Sure, my planned travel dates are Nov 03 and Nov 05.

ASSISTANT: There is a flight with 1 connection limit and the airfare is about 100. Can I book the flight 1018?

USER: That's fine, please proceed in booking with this flight.

ASSISTANT: The flight ticket is been booked and the airlines is Southwest.

USER: Thank you for your service.

ASSISTANT: Thank you for choosing our agency.