You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you today?

USER: I am Joshua Campbell.

ASSISTANT: Yes Campbell.

USER: I want to book a ticket from MSP to MCO to meet my car dealer.

ASSISTANT: Ok, I will help you with that, please share your travelling dates?

USER: I am departing on 12/29 and return on 12/31.

ASSISTANT: Ok, please hold on for a moment.

USER: Ok.

ASSISTANT: Joshua, no flights as per your details.

USER: That's ok, thank you for your information.

ASSISTANT: it's my pleasure.