You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: I want to cancel my recent reservation due to bad weather conditions. Can you please check the reservation by this name Betty Evans?

ASSISTANT: Sure, please stand by I will revert you.

USER: Sure.

ASSISTANT: Thank you, sorry no reservation found with your name.

USER: Ok, no worries.

ASSISTANT: Thank you for reaching us, have a nice day.

USER: Thanks for your information.