You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: I am Jacob Wright. Could you please help me with finding a flight ticket on the route BOS to MSP?

ASSISTANT: Sure, can you share your travel dates please?

USER: I would like to take off on 12/11 and return on 12/13.

ASSISTANT: Thanks for your patience. I have found Jetblue airlines which flies with one connection.

USER: I am looking for a direct flight.

ASSISTANT: There is no direct flight.

USER: That's ok, not an issue.

ASSISTANT: Thank you.

USER: Anyways, thank you for the information.