You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Jacob Thompson here.

ASSISTANT: How may I help you?

USER: I am looking for a flight from CLT to PHL. Can you please help me with booking  a flight ticket?

ASSISTANT: Jacob Thompson, I am here to help you for this. Could you please share me your travel dates?

USER: My travel dates are from Oct 15 to Oct 17.

ASSISTANT: Do you prefer any airline?

USER: I am comfortable with any airlines.

ASSISTANT: At what time are you planning to depart and return?

USER: I would like to return in the afternoon time.

ASSISTANT: Is there any other specifications regarding your journey?

USER: I need a connecting flight in my journey.

ASSISTANT: As per your data, I found a flight with Southwest Airlines and the ticket fare is 200. Shall I proceed for this?

USER: Yes, please proceed with that flight ticket booking.

ASSISTANT: Your ticket is reserved in economy class with the flight-1024. Your depart time is 16:00 PM, and again your arrival time is 19:00 PM.

USER: Thank you for helping me.

ASSISTANT: Thank you very much for contacting our agency.