You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, may I know how best I can help you today?

USER: Please cancel my previously booked ticket, due to my meeting has been cancelled. Can you aid me to cancel my reservation on the name of Jonathan Hill.

ASSISTANT: Sure, we are here to assist you. Please give me a minute, I will check the reservation on your name to cancel it.

USER: Sure.

ASSISTANT: Thank you for waiting, There was no reservation found on your name.

USER: That's Ok, thanks for your information.

ASSISTANT: Thank you for approaching us.