You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Emma Phillips.

ASSISTANT: How can I help you?

USER: I just want to cancel my reservation, because I would like to travel in The Queen Mary Ship to reach my destination. Can you help me out?

ASSISTANT: Sure, I will help you to cancel your reservation.

USER: Thank you.

ASSISTANT: Please give me a moment.

USER: Sure, take your time.

ASSISTANT: Sorry, no reservation found on your name to cancel your reservation.

USER: That's ok, thank you for your information.

ASSISTANT: Welcome, have a nice day.