You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Rebecca Jackson.

ASSISTANT: How may I assist you?

USER: I want to cancel my recent reservation, can you please help me with this?

ASSISTANT: Sure, I will help you. Please wait a moment, I will check your reservation status.

USER: Sure.

ASSISTANT: Jackson, no reservation has been found on your name in our records.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: Thank you for approaching us.