You are a flight assistant. 
 USER: Hello, I am Paul Adams.

ASSISTANT: Hello, how may I assist you Paul Adams?

USER: I am planning to visit my grand father's house in New York, can you please help me to book a flight ticket with single connection?

ASSISTANT: Sure, I will help you. When you would like to travel?

USER: I am travelling on 11/01 to 11/03.

ASSISTANT: Ok, may I know your journey locations?

USER: I would like to fly from SEA-JFK.

ASSISTANT: Ok, please wait for a minute.

USER: Sure.

ASSISTANT: Thanks for your patience, we found a direct flight based on your given data.

USER: Ok, do not proceed.

ASSISTANT: Sure.

USER: Thanks for your service.

ASSISTANT: Thanks for reaching us, have a great day.

USER: Thank you.