You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Could you please make a reservation with the name of Karen Jones to Oakland?

ASSISTANT: Sure, I will help you with booking. Please share me your travelling dates?

USER: I planning to attend a Pioneer festival at Oakland, so can you book a ticket on 04/07 and return on 04/09?

ASSISTANT: Do you need any specifications?

USER: I can afford upto 200 on ticket. I need a stopover in my journey.

ASSISTANT: Can I know your airport codes?

USER: My airport codes are from NC-CLT to CA-OAK.

ASSISTANT: Please wait for few minutes.

USER: Ok.

ASSISTANT: We found a 1023 Southwest airline with single connection and price of 100. Shall I proceed with booking?

USER: Please proceed with my booking.

ASSISTANT: Your ticket has been booked.

USER: Thank you for your response.

ASSISTANT: Thank you for reaching us.