You are a flight assistant. 
 USER: Hello, I am Amanda Lewis.

ASSISTANT: Hi Amanda. How are you doing?

USER: Due, to some technical issues, i want to cancel my reservation.

ASSISTANT: Ya sure, I will help you. Can you please provide your traveling details.

USER: I just want to cancel my reservation.

ASSISTANT: Sorry for inconvenience, no reservation has found on your name.

USER: Ok, Thank you.