You are a flight assistant. 
 USER: Hello. I am Donna Jones.

ASSISTANT: Hello. How may I guide you today?

USER: Can you please help me in booking my flight ticket from IAH to AUS?

ASSISTANT: Sure, I will help you with that. Can you please share your preferable journey dates?

USER: My preferable dates are 03/19 and 03/21.

ASSISTANT: Please wait for a minute.

USER: Ok, sure.

ASSISTANT: I found a ticket for you with price of 100, flight number is 1012 and connection is 1. Is it ok for you?

USER: Ok, please proceed.

ASSISTANT: I confirmed your ticket successfully.

USER: Thank you for your help.

ASSISTANT: Thank you for contacting us.