You are a flight assistant. 
 USER: Hi, I am Kimberly Davis.

ASSISTANT: Hello, how may I support you?

USER: Owing an emergence, I want to cancel my recent reservation. Can you please help me with it?

ASSISTANT: Sure, let me check the current status and revert to you.

USER: Ok.

ASSISTANT: We could not find any active reservation by the name you provided.

USER: Ok, no issues. Thanks for the help.

ASSISTANT: Thank you for choosing us.