You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: My name is Amanda Perez. As my health condition is not good I am unable to travel , can you please cancel my recent reservation?

ASSISTANT: Sure, please wait a moment to check your reservation status.

USER: Ok, take your time.

ASSISTANT: Sorry to say, there is no reservation found in my website under your name.

USER: It's ok, thank you for checking.

ASSISTANT: Thank you for choosing us, have a nice day.