You are a flight assistant. 
 USER: Hello. My name is Edward Evans.

ASSISTANT: Hello, Welcome to Cloud AI agency? What can I do for you today?

USER: Looking for availability of tickets between MCO to SFO, can you please help me in booking process?

ASSISTANT: Sure, can I have your dates of travelling?

USER: My trip dates are 11/22 and 11/24.

ASSISTANT: Ok, wait for a minute.

USER: Ok.

ASSISTANT: Sorry Evans, no flight's found on your details.

USER: That's ok.

ASSISTANT: Thank you for reaching us.

USER: Thank you for your information. Welcome.