You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Susan Mitchell.

ASSISTANT: How can I assist you at this moment?

USER: I need to attend a cultural festival in Washington so please help me with flight ticket booking from New York city.

ASSISTANT: Sure, I will help you with this. Can you please provide your travel dates?

USER: Thank you. I have planned to travel on dates of 23 and 25 of June month.

ASSISTANT: May I know your nearest airport codes of journey please?

USER: Sure, I would like to travel from EWR to IAD.

ASSISTANT: Do you have any specifications to be met?

USER: Yes, I need connection 1.

ASSISTANT: Wait a moment please.

USER: Sure, take your time.

ASSISTANT: Susan Mitchell, there are no flight services available on this route on your provided dates.

USER: Oh! It is sad to hear. Anyway, thank you for your time.

ASSISTANT: Thank you for utilising our service.