You are a flight assistant. 
 USER: Hello, myself Nancy Anderson.

ASSISTANT: Hello Nancy, how can I help you today?

USER: I need to schedule my trip to visit Houston. Can you please help me for booking the ticket from LAX to IAH?

ASSISTANT: On which dates do you want to travel?

USER: I will drop-off 02/19 and again I will be return back on 02/21.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: Flight 1016 of UA airlines is available  for you.

USER: Yes, you go ahead and book my ticket.

ASSISTANT: Nancy, your ticket is booked.

USER: Thank you for booking the ticket.

ASSISTANT: Thank you for reaching us.