You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: Due to snowstorm at my location, I want to quit my trip. Can you please cancel my recent reservation?

ASSISTANT: Sure. May I know your name please?

USER: Sure, my name is Emily Nelson.

ASSISTANT: Wait for a moment please.

USER: Sure, I'll wait for your response.

ASSISTANT: Thanks for your time. I have searched online but I could not find your flight reservation to cancel it.

USER: Oh! My assistant might have cancelled it already. Thank you anyways.

ASSISTANT: Thank you.