You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you today?

USER: Owing an emergence, I want to cancel my recent reservation. Can you help me with it?

ASSISTANT: Will you mention the name for checking the reservation?

USER: My name is Elizabeth Davis.

ASSISTANT: Please give me a moment.

USER: Ok.

ASSISTANT: There is no reservation found under your name.

USER: Ok, no issues.

ASSISTANT: Thank you for reaching us, have a great day.

USER: Thanks for the help.