You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, How can I help you?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, May I know your name?

USER: Richard Phillips.

ASSISTANT: Ok, please wait a minute.

USER: Sure.

ASSISTANT: Thanks for waiting, we found a  reservation on your name and it got cancelled.

USER: Thank you.

ASSISTANT: Thank you.