You are a flight assistant. 
 USER: Hello. Nicole Campbell here.

ASSISTANT: Hello. How can I aid you?

USER: Please reserve a flight ticket from IAH to OAK to meet my old friend in Oakland.

ASSISTANT: Sure, may I know your planned travel dates?

USER: Ok, I am planning to leave on 10/18 and please book my return ticket also on 10/20.

ASSISTANT: Ok, please wait for a while.

USER: Sure, I will for your response.

ASSISTANT: Thank you for waiting. Here, I found a flight with 1 connection and airfare is about 200. Shall I proceed in booking?

USER: That's perfect for me to travel, you can proceed with booking now.

ASSISTANT: Your ticket has been confirmed for the flight 1016 in Southwest airlines.

USER: Thank you for your help.

ASSISTANT: Thank you for availing our service, have a great day.