You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you?

USER: I need to cancel my reservation as my examinations got cancelled. Can you help me with it?

ASSISTANT: Sure, I will help you. On which name you have reserved your ticket?

USER: It was reserved on Jerry Perez.

ASSISTANT: OK, please wait a moment.

USER: Sure.

ASSISTANT: Sorry to sat that there is no reservation found on your name.

USER: That's ok, thank you for the information.

ASSISTANT: Thank you for reaching us.