You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: I want to fly from PHX to LGA. Can you check the flight availability on that route?

ASSISTANT: Sure, may I know your planned travel dates please?

USER: Sure, my planned travel dates are 01/17 and 01/19.

ASSISTANT: Would you like to travel in a connecting flight or a direct flight?

USER: I want a flight with single connection.

ASSISTANT: May I know your good name please?

USER: Sure,Shirley Lopez here.

ASSISTANT: We found Delta airline with economy class and flight number is 1020 with arrival time is 6:00 hours and departure time is 13:00 hours.Shall I proceed for booking?

USER: Yes, you can proceed with that booking.

ASSISTANT: Your ticket is booked.

USER: Thank you for the booking.

ASSISTANT: You are welcome.