You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: Myself Kevin Johnson. Can you please help me in booking a flight ticket from ORD to CLT locations?

ASSISTANT: Sure, may I know your planned travel dates please?

USER: My travelling dates are from 02/22 and 02/24.

ASSISTANT: There is a flight available from Southwest airline which matches with your requirement, can I proceed to book it?

USER: Please confirm my reservation.

ASSISTANT: Your ticket is booked with flight 1017.

USER: Thank you so much.

ASSISTANT: You are welcome.