You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I am Jacob Thompson. I would like to book a ticket from MSP to DTW, can you please help me out?

ASSISTANT: Ok, may I know your travelling dates?

USER: I am travelling on these dates Jan 7th and 9th.

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT: Sorry, no flights found on your dates.

USER: Ok no problem, thank you for your services.

ASSISTANT: Thank you for reaching us.