You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: I am Kevin King, I want to some changes in my existing reservation. Can help me for that?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Please hold on for a while.

USER: Sure, I will wait.

ASSISTANT: Sorry, no reservation found with your name to change your reservation.

USER: That's ok, thank you for checking.

ASSISTANT: Welcome, have a nice day.