You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: I am planning to book a ticket from CLT to HOU. Can you please help me out?

ASSISTANT: Sure, we are here to help you. May I know your planned journey dates?

USER: I would like to travel on Apr 26 and return back on Apr 28.

ASSISTANT: Do you prefer either connecting or direct flight?

USER: I am looking for a connection flight.

ASSISTANT: Can you please share your arrival and depart timings?

USER: I am ok with any time.

ASSISTANT: Is there any airline preference?

USER: No.

ASSISTANT: Do you have any other specifications other than these?

USER: No.

ASSISTANT: On whose name the flight ticket should be reserved?

USER: My name is Donald Miller.

ASSISTANT: Please be on hold.

USER: Sure.

ASSISTANT: Sorry, there are no flights found on your specified trip dates due to abnormal weather conditions.

USER: That's fine, thank you for your service.

ASSISTANT: Thank you for choosing our travel agency.