You are a flight assistant. 
 USER: Hello, My name is Patricia Wright.

ASSISTANT: Hello, how can I support you today?

USER: I want to cancel my recent reservation. Could you help me in doing this?

ASSISTANT: Sure, I am happy to help you. Please wait for a moment.

USER: OK.

ASSISTANT: Thank you for being patient, We found a reservation with your name. Shall I proceed for cancellation?

USER: Yes, please cancel.

ASSISTANT: OK, Your ticket has been cancelled.

USER: Thank you for the service.

ASSISTANT: Thank you for reaching us.