You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: I am Patricia Campbell, Could you please make a reservation from San Francisco, SFO to Charlotte, CLT?

ASSISTANT: Sure, I am here to help you. Can you please forward your journey dates?

USER: Journey dates are on 08/03 and 08/05.

ASSISTANT: In which class, you prefer to go?

USER: I prefer bussiness class.

ASSISTANT: Ok, please wait for sometime.

USER: Sure.

ASSISTANT: Thank you for waiting, no flights were found based on your schedule.

USER: Ok, thanks for providing information.

ASSISTANT: May I know your name please?

USER: I have already mentioned.

ASSISTANT: Thank you for availing us.