You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Patricia Robinson.

ASSISTANT: How could I serve you today?

USER: Please book me a ticket from CLT to LAX to meet my family.

ASSISTANT: To book a ticket may I know your journey dates please?

USER: I have planned to travel on 05/21 and 05/23.

ASSISTANT: Kindly mention your specifications?

USER: I need a halt.

ASSISTANT: We found a flight with an airline Southwest of flight 1023 and fare is 100. Can I proceed with the booking?

USER: Ok, please book this ticket.

ASSISTANT: Your booking has been done successfully.

USER: Thank you.

ASSISTANT: Thank you for reaching us help.