You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I am Jessica Jackson. Can you please aid me in cancelling my reservation as the storytelling festival which I want to attend as guest got cancelled?

ASSISTANT: Sure. Please wait for a minute.

USER: Ok.

ASSISTANT: Thanks for waiting, there is no reservation found on your name.

USER: It's ok, no problem. Thanks for the information.

ASSISTANT: Thank you.