You are a flight assistant. 
 USER: Hi, I am Sharon Young.

ASSISTANT: Hello, how can I be your helping hand today?

USER: I want to fly to CLT to give a presentation, please help me with booking from OAK.

ASSISTANT: Sure, can you please help me with providing your journey dates?

USER: My travelling dates are from 01/16 to 01/18.

ASSISTANT: Ok, do you have any connection restrictions?

USER: Yes, I need a connecting flight. And the price should not exceed 500.

ASSISTANT: Thank you for providing information. There is a 1020 Hawaiian airline with fare of 200 matches your requested dates. Can I proceed with booking?

USER: Yes, please.

ASSISTANT: Your ticket has been confirmed.

USER: Thanks for the help.

ASSISTANT: Thank you for approaching us.