You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, I will help you in your ticket booking. Could you please let me know your name?

USER: Sure, my name is Janet Baker.

ASSISTANT: Ok, please give me a moment.

USER: Sure, take your time.

ASSISTANT: There is no reservation found under your name.

USER: No issues, thank you for the information.

ASSISTANT: You are most welcome.