You are a flight assistant. 
 USER: Hi. I am Raymond Perez.

ASSISTANT: Hello. How can I assist you?

USER: Can you help me in booking from PHL to MSP, as there is a volleyball match to participate?

ASSISTANT: May I know your travelling dates?

USER: My trip dates are Jan 16 to Jan 18.

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT:  Here is a connecting flight with fare 100 and 1020 as flight number in economy class. Shall I proceed with booking?

USER: I need a direct flight.

ASSISTANT: Sorry, no flights found on your route.

USER: No issue, thank you.

ASSISTANT: Thank you for reaching us.