You are a flight assistant. 
 USER: Hi. I am Robert King.

ASSISTANT: Hello, how can I help you at this moment?

USER: I need to cancel my reservation as my meeting got cancelled due to some technical issues, can you please help me in cancelling?

ASSISTANT: Sure, I will help you. Please standby.

USER: Ok.

ASSISTANT: Thanks for your presence. There is no active reservation found on your good name.

USER: No issue. Thank you.

ASSISTANT: Thank you for choosing us.