You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: Having a wrong information in my visa, the visa officers cancelled my permission to visit some places. So, help me in cancellation of my reservation with the name of Janet Scott.

ASSISTANT: Sure, we are blissful to help you.

USER: Thank you.

ASSISTANT: Ok, please hold a moment, let me check your reservation with us and let you know.

USER: Sure.

ASSISTANT: Thanks for your valuable time, unfortunately no reservation found with provided name.

USER: Not a problem. Thank you for your information.

ASSISTANT: Thank you for connecting with us, have a great day ahead.