You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you today?

USER: I am Jerry Wright. May be I will not be traveling the flight which I booked, can you cancel?

ASSISTANT: Sure, I am happy to help you. Please wait for a minute.

USER: Ok, take your own time.

ASSISTANT: Sorry to say that, there is no reservation found on your name.

USER: That's ok, not a problem. Thank you for connecting.

ASSISTANT: Thank you for consulting us.