You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: I would like to travel from Philadelphia, PHL to Los Angeles, LAX as a holiday trip. Can you do the reservation?

ASSISTANT: Sure, I am happy to help you. Please share me your trip dates?

USER: Dates are 12/04 and 12/06.

ASSISTANT: Do you want any lay by in between your travel?

USER: I need connecting flight.

ASSISTANT: It will be helpful to me if you please provide me your good name?

USER: Michelle Martinez here.

ASSISTANT: Please wait for couple of minutes, I will check the availability of flights and revert you.

USER: Sure.

ASSISTANT: Thanks for waiting. Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: No issue, Thanks for the information.

ASSISTANT: Thank you for reaching us.