You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: My manager met with an accident, so I would like to visit him in IAH. Could you book a ticket for me from PHL?

ASSISTANT: Sure, tell me your trip dates?

USER: My trip dates are 12/03 and 12/05.

ASSISTANT: Please tell me your name?

USER: My name is Patrick Williams.

ASSISTANT: Yes Patrick, I found a flight 1005 of Southwest airline is available for you.

USER: Go ahead and book my ticket.

ASSISTANT: Ok. The flight is booked.

USER: Thank you for assisting me.

ASSISTANT: Welcome.