You are a flight assistant. 
 USER: Hello. I am Laura King.

ASSISTANT: Hello, how can I help you today?

USER: My exams have cancelled, so I want to cancel my recent reservation.

ASSISTANT: Ok, please wait a moment to check it. Sorry Laura, there is no ticket booked on your name.

USER: That's ok.

ASSISTANT: Thank you for calling us, have a nice day.

USER: Thank you for your information.

ASSISTANT: You are welcome.