You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I address you?

USER: I made a reservation earlier to attend client meeting, unfortunately meeting held through Skype. So, I want to cancel my recent reservation reservation.

ASSISTANT: Sure, I am here to help you. Can you help me with your name please?

USER: Reservation is done by the name Emma Brown.

ASSISTANT: Ok, please stand by.

USER: Sure.

ASSISTANT: Thank you for your time, sorry no reservation found with your name.

USER: Fine, thanks for the information.

ASSISTANT: Thank you for reaching us, have a nice day.