You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Jason Collins.

ASSISTANT: How may I assist you today?

USER: I want to cancel my recent reservation. Can you help me out?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: Sorry to inform you that there is no reservation found on your given name.

USER: Ok, No issues. Thank you.

ASSISTANT: Thanks for reaching us, have a nice day.