You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I help you?

USER: I am Justin Evans. I want to cancel my recent reservation due to some issues, can you please help me with that?

ASSISTANT: Sure, please wait.

USER: Ok.

ASSISTANT: There is no reservation found with your name.

USER: Ok, no issues. Thanks for your information.

ASSISTANT: Have a good day.