You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I amend you today?

USER: I am Jessica Scott. Can you cancel  my recent reservation?

ASSISTANT: Sure, we are here to aid you.

USER: Thank you.

ASSISTANT: Please, wait for a while.

USER: Sure.

ASSISTANT: Thanks for your time, we could not find any reservation with your name.

USER: Ok, No issues. Thank you.

ASSISTANT: Thank you for reaching us, have a nice day.