You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you now?

USER: I am Ashley Young. Can you help me in book a flight ticket from CLT to MSP?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Could you please provide your planned journey dates?

USER: My travelling dates are from Apr 21 to Apr 23.

ASSISTANT: Do you have any other specifications?

USER: I want to depart in the morning time with a connecting flight.

ASSISTANT: Give me a minute, please.

USER: Sorry, I want to depart  in the afternoon time.

ASSISTANT: Ok. Thank you for your time.

USER: Ok.

ASSISTANT: We found a flight with couple of connections. Do you want me to proceed with booking?

USER: Do not proceed.

ASSISTANT: Ok.

USER: Thank you.

ASSISTANT: Thank you for approaching us.