You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: I have to cancel my flight ticket booking due to storm effect in that region, can you please help me in cancellation process?

ASSISTANT: May I know your name in the meanwhile, to check your reservation status?

USER: Sure, you can check my reservation on the name of Stephanie Walker.

ASSISTANT: I found your reservation, would you like me to cancel it?

USER: Yes, please go ahead.

ASSISTANT: I have cancelled your reservation successfully.

USER: Thank you.

ASSISTANT: Welcome, have a good day.