You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you?

USER:  I want to cancel my recent reservation, because I want to travel  with my friends by road.

ASSISTANT: Sure, I am here to help you. May I know your name please to check your reservation status?

USER: Edward Wilson is my name.

ASSISTANT: Please hold on a moment.

USER: Ok.

ASSISTANT: Edward Wilson, I have found your reservation and I cancelled it successfully.

USER: Thank you.

ASSISTANT: Thank you for choosing us.