You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: Myself Laura Young. Owing to an emergency I would like to cancel my recent reservation.

ASSISTANT: Sure Laura, give me a moment.

USER: OK.

ASSISTANT: Sorry Laura, there are no reservation found on your details.

USER: OK, thank you for your information.

ASSISTANT: It's fine. Have a nice day.