You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How may I help you today?

USER: I am Steven Mitchell and I want to cancel my recent reservation.

ASSISTANT: Sure.

USER: Ok.

ASSISTANT: Please wait a while.

USER: Sure.

ASSISTANT: Thanks for being wait. Unfortunately there is no reservation found with your name.

USER: No issue. Thank you for your information.

ASSISTANT: Thank you for reaching us.