You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I guide you today?

USER: I am planning to visit Oakland, OAK with my friends. Can you help me to book a ticket from Houston, HOU?

ASSISTANT: Sure, I am glad to help you. May I know your travelling dates?

USER: My journey dates are 06/11 and 06/13.

ASSISTANT: Do you prefer direct flight or connecting flight?

USER: I need break in my journey.

ASSISTANT: Thanks for your details, there is a Jet Blue airline with fare 100 and flight number 1016. Shall I proceed?

USER: Go ahead.

ASSISTANT: Can I have your good name please?

USER: Debra Thompson here.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you.

ASSISTANT: Thank you for reaching us.