You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: Can you aid me in cancelling my existing reservation done on the name Pamela Hernandez?

ASSISTANT: Sure, we will aid you in that. Please wait a minute.

USER: Thank you. Take your time.

ASSISTANT: We found a reservation on your name and it has been cancelled.

USER: Thank you for the support.

ASSISTANT: Thank you for reaching us.

USER: You are welcome.