You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I best aid you for the day?

USER: Can you help me in booking a flight ticket from PHL to PHX?

ASSISTANT: On which dates do you want to start and return on?

USER: I want to travel on 12/30, and return on 01/01.

ASSISTANT: Do you need a connecting flight or a direct flight?

USER: I need a direct flight.

ASSISTANT: Do you have any other specifications?

USER: I need to depart in the morning time.

ASSISTANT: Can I know your good name?

USER: I am Anna Thomas.

ASSISTANT: Thank you for your details, we found a direct flight 1010 in class economy which is in Delta airline. Shall I proceed?

USER: Proceed with the booking.

ASSISTANT: Your ticket has been confirmed with the given name Anna Thomas.

USER: Thanks for the help.

ASSISTANT: Thank you.