You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I be of your assistance?

USER: I am shirley Martin and I want to book a flight ticket.

ASSISTANT: Sure, can you please provide me your journey details?

USER: I want to fly from  Boston, MA-BOS on 12/28 and Houston, TX-HOU  on 12/30.

ASSISTANT: Thanks for providing information. Please stand by I will get back to you.

USER: OK.

ASSISTANT: Thanks for being patient. There is a flight that matches your specifications. The flight details are airline-Southwest flight number-1001 with one connection and the price 100.

USER: OK, you can carry on with this airline.

ASSISTANT: Your booking has been confirmed.

USER: Thank you.

ASSISTANT: Thanks for contacting us, have a safe flight.