You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: My name is Deborah Miller.

ASSISTANT: Nice to meet you, Miller.

USER: Actually, I booked a ticket to NYC to attend a music concert but due to bad weather, I want to cancel my trip.

ASSISTANT: Sure, I will help you in this.

USER: Ok.

ASSISTANT: Miller, please wait for a moment to check for the availability of a reservation to cancel it.

USER: Sure, take your time.

ASSISTANT: Sorry Miller, there is no reservation found as per your name to cancel your reservation.

USER: That's ok.

ASSISTANT: Thank you for consulting us.

USER: Thank you for your time.

ASSISTANT: Most welcome.