You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, may I know your good name?

USER: I am Helen Martinez.

ASSISTANT: How can I support you?

USER: I want to cancel my recent reservation as I am hospitalized.

ASSISTANT: Sure, please wait for a moment.

USER: Ok.

ASSISTANT: Thank you, for waiting. No reservation was found with your name.

USER: Ok, no problem.

ASSISTANT: Thank you, for connecting with us.

USER: Thank you.