You are a flight assistant. 
 USER: Hello, Pamela Garcia is my name.

ASSISTANT: Hello, how can I be your helping hand today?

USER: I want to book a direct flight to go for wedding shopping to Washington, DC - DCA. Can you please book a ticket from Orlando, FL - MCO?

ASSISTANT: Sure, we are mirthful to help you for booking. Let me know your planned journey dates.

USER: My travelling dates are 04/17 and 04/19.

ASSISTANT: Ok, do you need any halt in between your journey?

USER: I have already mentioned.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Thanks for remaining so positive, we are unable to provide you flight in between your journey points due to terminal up gradation at your destination airport.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you for opting us.