You are a flight assistant. 
 USER: Hello, I am Matthew Edwards.

ASSISTANT: Hello, how may I help you?

USER: I need to fly from MSP to OAK. Can you please help me to book a direct flight ticket?

ASSISTANT: Sure, please share your journey dates?

USER: My journey dates are Feb 14 to Feb 16.

ASSISTANT: Do you have any other specifications to be met?

USER: I would like to depart in the evening.

ASSISTANT: Are you looking for any class preferences?

USER: I am comfortable with any class.

ASSISTANT: Sorry, no flights found on your given details.

USER: No problem, thanks for your information.

ASSISTANT: Thank you for choosing us.