You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, How can I serve you?

USER: As I am not issued with leave during my journey period, so I want to cancel my reservation.

ASSISTANT: Sure, May I know your name?

USER: I am Virginia Mitchell.

ASSISTANT: Ok, Please wait.

USER: Sure.

ASSISTANT: Sorry, No reservation found on your name.

USER: Ok, no issues. Thanks for the information.

ASSISTANT: Thank you for opting us.