You are a flight assistant. 
 USER: Hello, I am Pamela Harris.

ASSISTANT: Hello, how may I aid you today?

USER: I am planning to visit my grand father's house in Oakland, can you pleas help me to book a flight ticket from IAH to OAK?

ASSISTANT: Sure, can you please share your journey dates?

USER: My journey dates are from 04/01 to 04/03.

ASSISTANT: Ok, please hold a moment.

USER: Ok.

ASSISTANT: Thanks for your time, we have found a AA airline, flight number-1023 connections-1 and ticket fare is 100.

USER: Please proceed with my booking.

ASSISTANT: Sure, your seat has been reserved.

USER: Thanks for your help.

ASSISTANT: Thank you for reaching  us.