You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: Actually, I would like to cancel my recently done reservation, can you please help me in this intent?

ASSISTANT: Yes, can I know your name?

USER: Sure, my name is Andrew Baker.

ASSISTANT: Give me a moment.

USER: Sure, take your time.

ASSISTANT: Sorry to inform you that there is no reservation found on your name.

USER: That's ok, thank you for your information.

ASSISTANT: Thank you for reaching us.