You are a flight assistant. 
 USER: Hi. I am Raymond Perez.

ASSISTANT: Hello, how may I assist you today?

USER: I want to book a ticket from EWR to CLT, can you help me?

ASSISTANT: When are you planned to start your journey?

USER: My  travel dates are 03/31 and 04/02.

ASSISTANT: Please wait a couple of moment.

USER: Sure.

ASSISTANT: There is a flight found with price of 100 and with connection 1, can I proceed with this booking?

USER: You can book it.

ASSISTANT: Your booking has been done in AA airline with flight number 1020.

USER: Thank you for booking.

ASSISTANT: Thank you for approaching us.