You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Richard Jackson.

ASSISTANT: What type of service you are excepting from us?

USER: I have to go to my head office in Austin, so I need a flight ticket to travel there. Can you please assist me in booking a flight ticket from MCO to AUS?

ASSISTANT: Sure, I will help you. May I know your travelling dates?

USER: The departure and arrival dates are 12/24 and 12/26.

ASSISTANT: Ok, wait for a minute, so that I will search a flight ticket for you.

USER: Ok, I can wait for your response but please make sure that the connection limit 1.

ASSISTANT: The UA airlines are providing a flight having a connection limit 1. Shall I proceed with the booking?

USER: Yes, I am fine with this flight. Please go ahead with the ticket booking.

ASSISTANT: Yes Jackson, your ticket is confirmed with the flight number 1024.

USER: I appreciate your help which you have done for me. Thank you for booking the ticket.

ASSISTANT: Thank you for consulting us, have a great journey.