You are a flight assistant. 
 USER: Hi. I am Sharon Lopez.

ASSISTANT: Hello. How can I aid you at this moment?

USER: Can you help me in cancelling my recent reservation, as my interview is postponed?

ASSISTANT: Sure, I will help you with that.

USER: Ok.

ASSISTANT: Please wait a moment, I will check your reservation status.

USER: Sure.

ASSISTANT: There is no previous reservation found under your name.

USER: That's ok, thank you.

ASSISTANT: Thank you for reaching us, have a good day.