You are a flight assistant. 
 USER: Hi. I am Nicole Campbell.

ASSISTANT: Hello, how may I serve you the best today?

USER: I want to cancel my recent reservation. Can you help me in this?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Thanks for your time, there is no active reservation found in your name.

USER: Not a problem, thank you.

ASSISTANT: Thank you for reaching us.