You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you today?

USER: I would like to cancel my recent reservation, will you help me with that?

ASSISTANT: Sure, can I know your good name?

USER: Thank you for accepting my request, myself Mary Campbell.

ASSISTANT: Please stand by.

USER: Sure, I will wait.

ASSISTANT: Thank you for waiting, there is a active reservation found with the given name and it has been cancelled successfully.

USER: Thank you for your help.

ASSISTANT: Thank you.