You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you?

USER: I want to meet my sister on her birthday, can you please help me to book my flight ticket from OAK to ORD?

ASSISTANT: Ok, may I know your journey dates to reserve your ticket?

USER: Sure, I will depart on 04/21 and return on 04/23.

ASSISTANT: Ok, may I know your name to book the flight 1020?

USER: My name is Benjamin Jones.

ASSISTANT: Ok, the flight is found with 1 connection limit and the airlines is Hawaiian. Can I book?

USER: Yes, please book the ticket.

ASSISTANT: Ok, the flight is booked and the airfare is 200.

USER: Thank you very much for your help.

ASSISTANT: Thank you for connecting with our agency.