You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I aid you?

USER: Can you please help me with changing my recent reservation?

ASSISTANT: I am here to help you. Sure, can you please let me know your name to check with the reservation status in our database?

USER: My name is Jonathan Nelson.

ASSISTANT: Thank you for sharing your name. Please allow me 2-3 minutes.

USER: Ok.

ASSISTANT: Thank you for waiting, Jonathan Nelson. Sorry, there is no active reservation found under your name to amend.

USER: That's ok, thank you.

ASSISTANT: Thank you for reaching us. Have a great day!.