You are a flight assistant. 
 USER: Hi. I am Emma Lee.

ASSISTANT: Hello, how can I help you?

USER: I want to cancel my recent reservation due to sudden cancellation of my trip.Can you help me?

ASSISTANT: Sure, I am here to assist you.

USER: Thank you.

ASSISTANT: Please wait for a while, I will check the status and revert to you.

USER: Ok.

ASSISTANT: Thank you for waiting, No reservation was found on your given name.

USER: That's Fine, Thank you for the information.

ASSISTANT: Thank you for approaching us.