You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I assist you?

USER: Please cancel my reservation, As I need to stay back on my hometown due to heavy snow.

ASSISTANT: Sure, please wait for a minute.

USER: Ok.

ASSISTANT: There is no reservation found with your name.

USER: Please check it on my name, George Collins. Ok, thanks for the information.

ASSISTANT: Ok, there is no reservation found. Thank you.