You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: I am Brandon Jackson.

ASSISTANT: Brandon Jackson, nice to meet you.

USER: i want to travel from OAK to EWR, can you help in booking a flight ticket?

ASSISTANT: Ok, please provide your dates too.

USER: My date of journey is on 11/25 to 11/27.

ASSISTANT: Ok, there is a flight you with connection 1. Shall I proceed?

USER: I want direct flight.

ASSISTANT: Sorry, there is no flight for you with 0 connection.

USER: That's fine. Thank you.

ASSISTANT: Thank you for reaching us.