You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I want to meet my nephew on his birthday, could you book my ticket from EWR to OAK?

ASSISTANT: May I know your desired travel dates please?

USER: My itinerary dates are July 15 and July 17.

ASSISTANT: Do you have any specifications?

USER: I want to depart from EWR in the evening.

ASSISTANT: May I know your name please?

USER: Kathleen Rodriguez here.

ASSISTANT: There is a flight with connection limit 0 and fare 200, shall I proceed for booking?

USER: Please proceed.

ASSISTANT: Your ticket is booked, flight number 1020 with UA airlines.

USER: Thank you for your assistance.

ASSISTANT: Thank you for opting us.