You are a flight assistant. 
 USER: Hello. I'm Angela Williams.

ASSISTANT: Hello, how may I aid you?

USER: My holiday trip has been cancelled. So, I would like to cancel my reservation.

ASSISTANT: Sure, please wait a moment I will check your complete reservation details and proceed further.

USER: Sure, take your time.

ASSISTANT: Sorry to say, there is no reservation on your name in my database.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Thank you for choosing us, have a nice day.

USER: You are welcome.