You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you?

USER: I am planning to visit Dallas DFW from Phoenix  PHX. Can you make a reservation for me?

ASSISTANT: Sure, I am glad to help you. Could you please share your travel dates?

USER: Thank you. My itinerary dates are on Apr 07 and return on Apr 09.

ASSISTANT: Is there any class preference?

USER: No, I don't have any class preference.

ASSISTANT: Can you please share your airline preferences?

USER: No, but I need a direct flight to travel.

ASSISTANT: May I know your connection limit?

USER: Yes, I need a direct flight.

ASSISTANT: Do you have any specifications?

USER: No.

ASSISTANT: May I know your name?

USER: Yes, I am Cynthia Lewis.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Here, there is a direct flight in Hawaiian airlines and price is 200. Shall I book?

USER: Yes, you can proceed with the ticket booking.

ASSISTANT: Ok, your ticket has been booked with the flight 1012.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.