You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Debra White.

ASSISTANT: How can I help you today?

USER: Can you help me in cancelling my recent reservation due to some bad weather conditions in my destination?

ASSISTANT: Sure White, I will help you to cancel your reservation.

USER: Thank you for your positive response.

ASSISTANT: Please give me a moment.

USER: Sure, I will wait.

ASSISTANT: Sorry, no reservation found on your name to cancel.

USER: That's ok no problem, may be my friend has been cancelled my reservation and I was not aware of it.

ASSISTANT: Ok, thank you for choosing us.

USER: Any way thank you for your information.