You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Eric Taylor.

ASSISTANT: Eric Taylor, May I know, how can I serve you at this moment?

USER: I want to book a ticket from PHX to LAX. Could you help me?

ASSISTANT: Sure, I will help you in that.

USER: Thank you.

ASSISTANT: Can you help me with your travelling dates, as planned before?

USER: My preferable dates are from 01/15 to 01/17.

ASSISTANT: We found an UA airline, with fare 100, having one connection for your journey. Shall I make a move?

USER: Yes, please proceed.

ASSISTANT: Ok, Your ticket has been confirmed.

USER: Thank you.

ASSISTANT: Thanks for your presence.