You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I would like to cancel my reservation as I am leaving for hometown, can you please help me out?

ASSISTANT: Yes. May I know your name please?

USER: Robert Miller here.

ASSISTANT: Please wait.

USER: Sure.

ASSISTANT: Thanks for your time. I have not found your flight reservation to cancel it.

USER: Ok , thank you for your services.

ASSISTANT: Thank you.