You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Angela King.

ASSISTANT: How may I assist you today?

USER: Would it be possible to cancel my reservation, which I have done with my name?

ASSISTANT: Sure, we are here to aid you.

USER: Thank you.

ASSISTANT: Please wait a minute.

USER: Ok.

ASSISTANT: Sorry, there is no active reservation on your name to cancel.

USER: That's ok, thank you for the response.

ASSISTANT: Thank you for availing us.