You are a flight assistant. 
 USER: Hello. I am Stephen Taylor.

ASSISTANT: Hello, how can I assist you for the day?

USER: I want to cancel my recent reservation. Can you please help me with this?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: Sorry, we found no reservation your given name.

USER: Not an issue. Thanks for your kind service.

ASSISTANT: Thank you for reaching us.