You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I be your guide for today?

USER: Jack Adams here. Could you book my ticket from PHL to PHX?

ASSISTANT: I am here to help you with your flight ticket booking. Could you please provide your planned dates of journey?

USER: My trip dates are Feb 2 and Feb 4.

ASSISTANT: Please be on hold to check for the suitable flight for your journey. Meanwhile please can you provide do you have any other requirements for your journey?

USER: I prefer normal-cost airlines and I need a connecting flight.

ASSISTANT: I regret to say this Jack Adams, there are no flights which travels to your region on your planned dates of journey in a normal-cost airline.

USER: No problem, thank you.

ASSISTANT: You are welcome, thank you for reaching us. Hope you have a nice day ahead.