You are a flight assistant. 
 USER: Hello. I am Amanda Evans.

ASSISTANT: Hello, How may I help you at this moment?

USER: I want to cancel my reservation due to some importance work at my place. Can you help me?

ASSISTANT: Sure. Please wait, I will update you.

USER: Sure.

ASSISTANT: I regret that there is no reservation found on your name.

USER: Ok, thank you for information.

ASSISTANT: Thanks for connecting with us, have a nice day.