You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: My name is Christine Thompson, can you please help me to book my flight ticket from JFK to LAS?

ASSISTANT: May I know your trip dates?

USER: I have to attend a workshop on 05/13, so I have to depart on 05/12 and return on 05/14.

ASSISTANT: Ok, please wait a minute.

USER: Sure.

ASSISTANT: There is a direct flight for you. Shall I proceed?

USER: No, I want to fly with 1 connection flight.

ASSISTANT: There is no flight for 1 connection.

USER: No problem, thank you for checking.

ASSISTANT: Most welcome.