You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you today?

USER: Actually my Snooker's competition is postponed, so that I want to change my existing reservation. Can you help me?

ASSISTANT: Ok, please can I know your name to check for the reservation status in our records?

USER: Ok, I am Sarah Martin.

ASSISTANT: Please wait a moment I will check.

USER: Sure.

ASSISTANT: Ok, thank you for waiting. Sorry as per your need there is no reservation been found to amend it.

USER: Ok, not an problem.

ASSISTANT: Thank you for connecting with our agency.

USER: Thank you for your information.