You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Jason White.

ASSISTANT: May I know how may I help you?

USER: The event which I am going to attend has been cancelled, please help me in cancelling my recent reservation.

ASSISTANT: Sure, I am here to help you with the ticket cancellation.

USER: Thank you.

ASSISTANT: Can you please give me a minute to check your ticket status?

USER: Sure, take your time.

ASSISTANT: I am happy to inform you that, I have found your previous ticket in our portal under your name and I have successfully cancelled the ticket.

USER: Thank you for your assistance.

ASSISTANT: That's my pleasure to assist you, thank you for contacting our travel agency. Have a nice day.