You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I be at your service for the day?

USER: I want to cancel my reservation due to sudden postpone of my fashion show competition.

ASSISTANT: Ok.

USER: Please help me with this.

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: May I know your good name for further process?

USER: I reserved my seat with my name Carolyn Jones.

ASSISTANT: Give me a minute, I will check the previous list and let you know the details of it.

USER: Sure, I will wait for your response.

ASSISTANT: Thank you for waiting.

USER: It's Ok.

ASSISTANT: No reservation found on your name.

USER: Ok, Thanks for the quick response.

ASSISTANT: Thank you for reaching us, have a mirthful day.