You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you today?

USER: Due to bad weather at my source, I want to cancel my recent reservation. Can you please help me with this?

ASSISTANT: Sure, I am glad to help you. May I know your name please?

USER: Sure, I am Linda Adams.

ASSISTANT: Ok, please wait for sometime.

USER: Ok, I will wait.

ASSISTANT: Sorry to say that, no reservation was found on your name to cancel.

USER: Ok, Thank you.

ASSISTANT: Thank you for choosing us.