You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Amy parker.

ASSISTANT: How can I help you?

USER: I want to cancel my reservation, can you please help me?

ASSISTANT: Sure.

USER: Thank you.

ASSISTANT: Please wait.

USER: Ok.

ASSISTANT: Thank you for waiting. There is  no reservation found on your name.

USER: Ok, thank you for the information.

ASSISTANT: Thank you.