You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: Can you please help me in booking my flight ticket from CLT to DCA?

ASSISTANT: Sure, I am here to help you. Could you please share your travelling dates?

USER: Ok, my travelling dates are 12/16 and 12/18.

ASSISTANT: Please wait for a moment.

USER: Ok, sure.

ASSISTANT: There is a connecting flight 1012 of Delta airlines, shall I proceed?

USER: Ok, please confirm my flight ticket with name Debra Green.

ASSISTANT: Ok, your booking is done.

USER: Ok, fine thank you for your help.

ASSISTANT: You are welcome.