You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you?

USER: I am looking for a flight from PHX to BOS, can you help me out?

ASSISTANT: Sure, I am here to help you in booking. Can you please share your travel dates?

USER: My trip dates are from 02/11 till 02/13.

ASSISTANT: May I know your name please?

USER: Kenneth Lewis here.

ASSISTANT: Spirit airlines is having a connecting flight with a fare of 100, shall I proceed with booking?

USER: I need direct flight.

ASSISTANT: Ok, please wait. Sorry, there is no direct flight in your route.

USER: That's ok, not an issue. Thank you for your information.