You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: I am Sarah Robinson.

ASSISTANT: Nice to meet you.

USER: I want to go New York next for my film shooting purpose, can you please book a flight ticket from EWR to JFK?

ASSISTANT: Sure, will you mention your travelling dates please?

USER: My departure date is 06/17 and please book my return ticket also on 06/19.

ASSISTANT: Please give me a moment.

USER: I want a direct flight to New York.

ASSISTANT: Thank you for waiting. There is no flights found under your preferable journey details.

USER: Oh! It's ok no problem, I will go with another airline. Thank you for your information.

ASSISTANT: Welcome, have a great day.