You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I am planning to attend a Snooker's competition in New York JFK from PHL. Can you find a flight ticket for me?

ASSISTANT: Sure, I am happy to help you with the ticket booking. Could you please provide me your travel dates?

USER: Thank you, my journey dates are on Jan 18 and return Jan 20.

ASSISTANT: Ok, please share your preference related to connection  limit.

USER: Yes, I need a direct flight to travel.

ASSISTANT: Ok, please give me a minute.

USER: Sure.

ASSISTANT: Sorry to inform you that, there are no direct flights found with your travel details.

USER: Ok, I am Betty Hill. Ok, not an problem. Thank you for your information.

ASSISTANT: You are welcome. Thank you for reaching us.