You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Joshua Harris.

ASSISTANT: Harris, how can I assist you today?

USER: Due to heavy snowfall at my location, I am unable to reach the airport on time. I would like to cancel my recent reservation.

ASSISTANT: Sure, I am happy to help you Harris, please wait for a while. Let me check for your reservation status.

USER: Sure.

ASSISTANT: Sorry Harris, I have not found any reservation by your name.

USER: Ok, no issue, thank you for your information.

ASSISTANT: Thank you for contacting us and have a nice day.