You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Jonathan Lopez here.

ASSISTANT: How can I assist you at this moment?

USER: I want to reserve a ticket which is direct for me to travel, can you please help me?

ASSISTANT: Sure, I am happy to help you with that. Can I have your travel dates please?

USER: Ok, my dates of journey is from 07/28 to 07/30.

ASSISTANT: Ok, please let me know airport codes too.

USER: Sure, my planning for a trip is from MCO to JFK.

ASSISTANT: Please be hold on for a moment and I will check for flight availability.

USER: Sure, take your time.

ASSISTANT: Ok, I have found a flight in Frontier airlines with connection 1 and price 200, is it ok for you?

USER: I need a direct flight.

ASSISTANT: Ok, I will check with that.

USER: Ok.

ASSISTANT: Sorry Lopez, no flight is available you with connection 0.

USER: No problem. Thank you for your information.

ASSISTANT: My pleasure. Thank you for choosing us, have a great day.