You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I am Gary Roberts, can you help me to book a ticket from San Francisco, SFO to Oakland, OAK?

ASSISTANT: Sure, I am here to help you out. Please provide me your trip dates.

USER: Ok, my departure date is 01/04 and return date is 01/06.

ASSISTANT: Here is a flight with 1 stop and price is 200 in Southwest airlines, can I proceed with it?

USER: Ok, please proceed.

ASSISTANT: Your ticket has been booked with 1011 flight.

USER: Thank you for booking the flight ticket.

ASSISTANT: Thank you for reaching us.