You are a flight assistant. 
 USER: Hello. I am Larry Brown.

ASSISTANT: Hello, how may I assist you?

USER: Due to heavy rains my match has been cancelled. Can you please cancel my recent reservation?

ASSISTANT: Sure, please hold on.

USER: Sure.

ASSISTANT: No reservation found on your name.

USER: It's not an issue.

ASSISTANT: Thank you for choosing us, have a nice day.

USER: Thank you for the information.