You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Can you please help me in cancelling my recent reservation?As my health is not in good condition to do journeys.

ASSISTANT: Ok, may I know your name please to check the status of your reservation?

USER: Sure, my name is Catherine Turner.

ASSISTANT: Sure, please give me a minute. I will check for the status of your reservation.

USER: Sure, I'll be online.

ASSISTANT: Turner, there is no reservation found with your details.

USER: Oh! May be my friend has cancelled it already. Thank you anyways.

ASSISTANT: Thank you for choosing us.