You are a flight assistant. 
 USER: Hello, I am Joseph Garcia.

ASSISTANT: Hello, how can I amend you today?

USER: Help me to book a ticket with direct connection from CLT.

ASSISTANT: Sure, may I know your travelling dates?

USER: 04/01 and 04/03 are my travelling dates.

ASSISTANT: Let me know your landing point.

USER: Landing point is MSP.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting, there is a connecting flight available. Shall I proceed?

USER: No, do not proceed.

ASSISTANT: Ok.

USER: Thank you for your help.

ASSISTANT: Thank you.