You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: My name is Richard Lopez. I just need your assistance in booking my reservation from OAK to CLT.

ASSISTANT: Sure, I will help you out. Please share me your travel dates?

USER: Sure, my travelling dates are from 05/08 to 05/10.

ASSISTANT: Here is a flight with 1 connection and price 200. Can I proceed it?

USER: Ok, please proceed.

ASSISTANT: Your ticket has been booked with 1009 flight in Delta airlines.

USER: Thank you so much.

ASSISTANT: Thank you for reaching us.