You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you today?

USER: My name is Timothy Anderson. I am planning to travel from ATL to MSP, could you please help me with that?

ASSISTANT: Sure. Please let me know your travel dates.

USER: My travelling dates are 10/18 and 10/20.

ASSISTANT: Please wait a minute.

USER: Sure.

ASSISTANT: Sorry, there are no flights available with your details.

USER: That's ok.

ASSISTANT: Thank you for reaching us.

USER: Thank you for the information.