You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you now?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, I will help you to cancel your reservation.

USER: Thank you.

ASSISTANT: May I know your good name?

USER: Amy Lee here.

ASSISTANT: Please wait for a moment, while I check for the reservation.

USER: Ok.

ASSISTANT: Thank you for waiting, I found your reservation in our system data. Shall I cancel your reservation?

USER: Please proceed.

ASSISTANT: Your reservation has been cancelled.

USER: Thank you.

ASSISTANT: Thank you for visiting us, we hope see you again.