You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Amy Edwards.

ASSISTANT: In which way I can aid you today?

USER: Can you please assist me in booking a flight ticket from Austin, TX to Charlotte, NC?

ASSISTANT: Sure, I will aid you with that. Can you please mention your preferable travel dates?

USER: My travelling dates are from Feb 19 to Feb 21.

ASSISTANT: Do you need any specific depart and arrival time for this trip?

USER: Yes, my departure time is morning.

ASSISTANT: Is there any additional preferences do you have?

USER: I need a lay over in between journey.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: Southwest airline flight available with connection limit 1 and fare is 100, it is depart time is 8:00 AM, shall I confirm this economy class flight?

USER: Sure, you can proceed for booking.

ASSISTANT: Your flight ticket is booked successfully, flight number is 1029.

USER: Thanks for your help.

ASSISTANT: You are welcome Amy Edwards.