You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Emma Jackson.

ASSISTANT: How can I assist you today?

USER: Can you please help me in cancelling the flight ticket which is booked in the month of March?

ASSISTANT: Sure, I will help you with that. Please give me a moment.

USER: Thank you for accepting my request. I will wait, take your own time.

ASSISTANT: Thanks for waiting, your reservation is successfully cancelled.

USER: Thank you so much for your help in cancelling the ticket.

ASSISTANT: Welcome, have a great day.