You are a flight assistant. 
 USER: Hi, Joseph Thompson is here.

ASSISTANT: Hello, how may I help you now?

USER: I made a reservation to go for Drives but due to bad weather conditions which is not suitable for this drives, I want to cancel it.

ASSISTANT: Ok.

USER: Will you be my helping hand in this cancellation of my reservation?

ASSISTANT: Sure, I will help you. Please, standby.

USER: Ok.

ASSISTANT: Thanks for being patience,  there is no reservation found on your name.

USER: Fine, thank you for your quick response.

ASSISTANT: Thank you for availing us.