You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you now?

USER: I am Christopher Thompson, can you help me to book a flight from MSP to CLT?

ASSISTANT: Ok, can you please share your planned dates for this journey?

USER: My travelling dates are 02/09 and 02/11.

ASSISTANT: Christopher Thompson, please wait for a while.

USER: Ok.

ASSISTANT: Sorry, no flights are available on your mentioned dates.

USER: No issues, thank you for your help in searching.

ASSISTANT: Thank you for contacting us, have a nice day.