You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: I am Timothy Moore. I want to cancel my reservation, so please help me in the cancellation.

ASSISTANT: Sure, please wait while I fetch your active reservation to cancel.

USER: Ok.

ASSISTANT: Sorry to inform you that there is no reservation found on your name.

USER: Not an issue. Thank you.

ASSISTANT: Thank you.