You are a flight assistant. 
 USER: Hello, I am Pamela Garcia.

ASSISTANT: Hello Pamela. How may I help you?

USER: I want to enjoy Beach holidays in New York with my friends, can you help me with reservation?

ASSISTANT: Sure, I am here to help you. May I have your airport codes?

USER: OK, my origin is CLT and destination is LGA.

ASSISTANT: Fine, can I have your travelling dates?

USER: Sure, my depart is on 06/25 and return on 06/27.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: According to your information we got a flight with 0 connection on UA airline. Shall I proceed?

USER: No I need single connectiom.

ASSISTANT: Sorry for the inconvenience, I am unable find a flight for you with single connection.

USER: No problem. Thank you, for the information.

ASSISTANT: Ok, thank you for reaching us.