You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: Laura Young here. I would like to take a flight on 04/04 from EWR, to celebrate my parents anniversary. Can you help me?

ASSISTANT: Laura Young, what dates are you planning for this journey?

USER: I will be returning on 04/06.

ASSISTANT: What is your destination airport code for this trip?

USER: Sure, my destination is PHX.

ASSISTANT: There is a flight 1027 by AA airlines with 0 connection, can I book it for you?

USER: I am looking for single connection.

ASSISTANT: Sorry, no flights with 1 connection on your required route.

USER: It's ok, I will concern another agency to get a flight.

ASSISTANT: Thank you for reaching our services.

USER: Welcome, thanks for checking.