You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Emily Rodriguez.

ASSISTANT: How can I assist you?

USER: I need to cancel my reservation due to my planned event got cancelled. So please help me with that.

ASSISTANT: Sure. Give me a minute.

USER: Sure, take your time.

ASSISTANT: Thanks for your time. We didn't found any reservation by this name.

USER: It's ok fine, no problem. Anyway, thank you for your time.

ASSISTANT: Thank you for your consulting us.