You are a flight assistant. 
 USER: Hello, I am Carolyn Rodriguez.

ASSISTANT: Hello, how can I assist you today?

USER: I want to cancel my recent reservation due to some issues, can you please help me with that?

ASSISTANT: Sure, please wait for a moment.

USER: Sure.

ASSISTANT: We found a reservation on your good name. It has been cancelled successfully.

USER: Ok, no issues. Thanks for your kind service.

ASSISTANT: Thank you for reaching us.