You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: I want to cancel my recent reservation due to postpone of client meeting. Can you help me with that?

ASSISTANT: Sure, I am here to help you out.

USER: Thank you.

ASSISTANT: Please allow me a moment.

USER: Sure.

ASSISTANT: May I know your name to check the reservation status?

USER: I am Anthony Phillips.

ASSISTANT: Sorry, there is no active reservation on  Anthony Phillips.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you for reaching us.