You are a flight assistant. 
 USER: Hello. I am Andrew Brown.

ASSISTANT: Hello, how may I help you?

USER: I would like to watch live music concern at Charlotte, NC - CLT. Can you please book a ticket from Austin, TX - AUS?

ASSISTANT: Sure, I would be happy to help you.

USER: Thank you.

ASSISTANT: May I know your planned trip dates?

USER: My trip dates are 12/25 and 12/27.

ASSISTANT: Do you need a lay by in between your journey?

USER: I prefer a stopover.

ASSISTANT: Please wait a minute.

USER: Sure.

ASSISTANT: Thanks for waiting, there is a connecting flight available with fare 200 in AA airline. Can I confirm it?

USER: Yes, you can.

ASSISTANT: Your ticket has been confirmed with flight number 1027.

USER: Thanks for assisting me.

ASSISTANT: Thank you for reaching us, have a great journey.