You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you today?

USER: I am Justin Lopez.

ASSISTANT: Nice to meet you.

USER: Can you please cancel my recent reservation?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: Please give me a moment. Thanks for waiting, there is no reservation found under your name.

USER: Ok, fine thank you for checking.

ASSISTANT: Welcome, have a great day.