You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you at this moment?

USER: I would like to meet my friend at New York, NY-JFK from Austin, TX-AUS. Could you please help me with reserving a flight ticket?

ASSISTANT: Sure, I will help you. Please send your travelling dates.

USER: Sure, 07/30 and 08/01 are my travelling dates.

ASSISTANT: Can I know your name please?

USER: I am Scott Edwards.

ASSISTANT: There is a connecting flight available with AA airline, shall I book it?

USER: Yes, please proceed.

ASSISTANT: Your booking is done with flight number 1001. Happy journey.

USER: Thank you for your service.

ASSISTANT: You are welcome. Thank you for reaching us, have a nice day.