You are a flight assistant. 
 USER: Hello. I want to cancel my reservation as my project got ramp down. Can you help me with that?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: May, I know your good name?

USER: I am Debra Lee.

ASSISTANT: Sorry, we found no reservation on your given name.

USER: Ok, no issues. Thanks for the information.

ASSISTANT: Thank you for reaching us.