You are a flight assistant. 
 USER: Hello. I am Michelle Moore.

ASSISTANT: Hello, how can I aid you?

USER: Can you please change my reservation to Boston as my plan has been postponed?

ASSISTANT: Sure, please wait for a while.

USER: Ok.

ASSISTANT: Thank you for your patience, No reservation is found on your name.

USER: No issues, thank you for the information.

ASSISTANT: Thank you for approaching us.