You are a flight assistant. 
 USER: Hi, I am Emily Johnson.

ASSISTANT: Hello. How can I aid you?

USER: Can you help me to cancel my recent reservation due to my workshop got cancelled?

ASSISTANT:  Sure, Please wait a while.

USER: Ok.

ASSISTANT: Thanks for being waiting. We didn't found any reservation by this name.

USER: Ok, thanks for your information.

ASSISTANT: Thank you for choosing us.