You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I render you today?

USER: Due to heavy rain fall I cant attend the conference can you please cancel my recent reservation.

ASSISTANT: Sure, I will help you with that. Can you please provide me your name?

USER: I am Linda Scott.

ASSISTANT: Ok, please give a minute.

USER: Sure.

ASSISTANT: Thanks for your presence. Unfortunately, there is no reservation found on your name.

USER: Thank you for the information.

ASSISTANT: Thanks for connecting with us.