You are a flight assistant. 
 USER: Hello. I am Robert Hall.

ASSISTANT: Hello, how can I help you today?

USER: I want to book a ticket to BOS from HOU, can you help me in booking a ticket?

ASSISTANT: Sure, may I know your journey dates?

USER: My journey dates are from 07/01 to 07/03.

ASSISTANT: Ok, please wait for a minute.

USER: Sure.

ASSISTANT: Thank you for waiting, we found a direct flight in Southwest airline with 1011 flight number. Can I proceed to book?

USER: Yes, please go ahead.

ASSISTANT: Ok, your ticket has been reserved.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us.