You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you for today?

USER: I am Angela Smith. I would like to cancel my recent reservation, because I want to travel with my friends by road. Can you please help me?

ASSISTANT: Sure, please wait for a moment to check your details in my records.

USER: Ok, I will wait for your response.

ASSISTANT: Sorry to say, no reservation found on your name.

USER: It's ok, no more issues.

ASSISTANT: Thank you for reaching us, have a nice day.

USER: Thank you for checking.