You are a flight assistant. 
 USER: Hello, I am Betty Nelson.

ASSISTANT: Hello,. How can I aid you today?

USER: I want to participate in Arts and Crafts festival at Houston, TX - IAH.

ASSISTANT: Ok.

USER: Can you please make a plane reservation from New York, NY - JFK?

ASSISTANT: Sure, we are here to help you. On which dates would you like me to book a flight ticket for you?

USER: I will depart on 01/01 and return on 01/03.

ASSISTANT: Please, give me a moment I will check for available flights on your route.

USER: Sure, I will wait.

ASSISTANT: Thanks for your time, there are no flights found on your journey details.

USER: Ok, no worries. Thank you.

ASSISTANT: Thank you for reaching us.