You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Edward White.

ASSISTANT: How can I help you?

USER: I planned to meet my cousin in IAH, can you please help me to book a flight ticket from JFK?

ASSISTANT: May I know your travel dates?

USER: I prefer to travel on Jan 8 and Jan 10.

ASSISTANT: Do you have any preferences?

USER: I prefer to travel in 1 connecting flight.

ASSISTANT: Flight-1020 is available in Southwest airlines with single connection and the flight fare is 100. Can I proceed?

USER: Ok, please confirm my booking.

ASSISTANT: Your booking is confirmed.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.