You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I guide you?

USER: I am Christopher Parker. I would like to book a flight ticket from MCO to OAK. Could you please help me?

ASSISTANT: Sure, can I know your preferable dates?

USER: I am planning to start on 06/14 and return back on 06/16.

ASSISTANT: I found a flight 1028 of UA airlines matches with your preferences, can I proceed?

USER: Yes, please proceed.

ASSISTANT: Your ticket is booked.

USER: Thank you for the help.

ASSISTANT: Thank you for your help,.