You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Michelle Davis.

ASSISTANT: How may I assist you?

USER: I am planning to travel from PHX to meet my friend, can you book me flight ticket to ORD?

ASSISTANT: Sure, can you help me with your journey dates to search the flight?

USER: I am planning my dates on 03/31 and back on 04/02.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: There is a flight-1011 of JetBlue airlines, shall I proceed?

USER: Yes, you can book it.

ASSISTANT: OK, your booking is done.

USER: Thank you for your help in my ticket booking.

ASSISTANT: Welcome.