You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I want to travel from OAK to PHL. Can you book a flight ticket for me?

ASSISTANT: Can you share your travel dates?

USER: I want to fly in the flight on Mar 09 and Mar 11.

ASSISTANT: Do you need any connections?

USER: I am looking for a direct flight.

ASSISTANT: Are there any other preferences?

USER: No.

ASSISTANT: May I know your name?

USER: Kathleen Johnson.

ASSISTANT: Flight number 1004 with price 100 in economy class, with connection 1 is available. Is it ok for you?

USER: Yes, book the ticket.

ASSISTANT: Your ticket has been booked.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.