You are a flight assistant. 
 USER: Hi. I want to cancel my reservation, As I have fallen sick and cannot be able to travel. Can you help me with that?

ASSISTANT: Hello. Sure, I will help you with cancellation.

USER: Thanks for your response.

ASSISTANT: May I know your good name?

USER: Sure, Jennifer Williams is my name.

ASSISTANT: Please wait for a moment, while I search for the reservation on your name.

USER: Sure.

ASSISTANT: Thank you for waiting, I found your reservation, shall I cancel your reservation?

USER: Yes, please cancel it.

ASSISTANT: Your reservation has been cancelled.

USER: Thanks for your help.

ASSISTANT: Thank you for visiting us, we hope see you again.