You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: I would like to cancel my recent reservation, can you please help me with that?

ASSISTANT: Yes, let me provide your good name for searching you ticket in my data base.

USER: My name is Jason Phillips.

ASSISTANT: When I checked in my data base, no reservation found on your name to cancel. Sorry for the trouble.

USER: It's ok, anyway's thank you for checking.

ASSISTANT: You are welcome. Thank you for choosing our travel agency.