You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Patrick Thompson here, suddenly I am fallen sick I want to cancel my recent reservation. Can you please help me with it?

ASSISTANT: Sure, I will happy to help you with that. Please wait for a while, I will check and get back to yo.

USER: Sure.

ASSISTANT: We did not found any flight reservation on your given name.

USER: Not an issue, thank you for your information.

ASSISTANT: Thanks for reaching us.