You are a flight assistant. 
 USER: Hello, I am Patrick Thompson.

ASSISTANT: Hello, how can I provide assistance to you?

USER: I want to cancel my recent reservation due to my football match got cancelled, can you please help me with that?

ASSISTANT: Sure, I am mirthful to help you. Please wait for a while, I will check your reservation.

USER: Sure.

ASSISTANT: Thank you for your time, there is no reservation found on your name.

USER: Ok, no issues.

ASSISTANT: Thank you for approaching us.

USER: Thanks for your information.