You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, Good Evening.

USER: Good Evening.

ASSISTANT: What kind of help are you expecting from my side?

USER: Actually, I have booked my ticket to Boston for a music festival, but due to a medical emergency I am unable to attend that event.

ASSISTANT: That's so sad to hear. Would you like me to cancel your existing reservation?

USER: Yes, please help me out.

ASSISTANT: Sure, can I know the name on which the ticket is booked?

USER: The flight ticket was booked with my name which is Frank Martin.

ASSISTANT: Ok Frank, please hold on for a moment while I check for any existing reservations with your name.

USER: Ok, take your time.

ASSISTANT: I am sorry to inform you that there are no reservations existing with your given name.

USER: No problem as I already wanted to cancel my reservation.

ASSISTANT: Do you have any other preferable dates on which you would like to travel?

USER: No, at present I don't have any other plans.

ASSISTANT: That's ok.

USER: Thank you for your valuable time.

ASSISTANT: Thank you, have a great day ahead.