You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Pamela Perez.

ASSISTANT: How may I assist you today?

USER: I had planned to go on a trip, but it was postponed due to some reasons. Can you change my recent reservation?

ASSISTANT: Sure, please wait for a minute.

USER: Ok, take your own time.

ASSISTANT: I could not find any reservation with your name in our database.

USER: That's ok. Anyways, thank you for your help.

ASSISTANT: Welcome.