You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: As my manager did not approve my leave, I would like to cancel my recent reservation. Can you aid me with this?

ASSISTANT: Sure, may I know your name please?

USER: Myself Amanda Collins.

ASSISTANT: We found a reservation in your name and it has been cancelled as per your request.

USER: Thank you.

ASSISTANT: Thank you for reaching us.

USER: Welcome.