You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Ashley Wilson here.

ASSISTANT: How can I assist you?

USER: Can you please book me a ticket from AUS to JFK?

ASSISTANT: Sure Wilson, can I know the travel dates please?

USER: Sure, my journey dates are 02/27 and 02/29.

ASSISTANT: There is a flight in Southwest airline with price 100, can I book it?

USER: Yes, you can go for booking.

ASSISTANT: Your ticket has been booked flight number 1019.

USER: Thank you so much.

ASSISTANT: Thank you for approaching us.