You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I am Anna Wilson. I would like to book a ticket from PHX to ORD, can you please help me out?

ASSISTANT: Sure, may I know your preferable travel dates please?

USER: I am travelling on these dates 07/12 and 07/14.

ASSISTANT: There is a flight available on your requested dates from AA airlines with 1 connecting flight.Shall I confirm your booking?

USER: Ok, you can proceed.

ASSISTANT: Your ticket is booked with flight 1010.

USER: Thank you for your services.

ASSISTANT: You are most welcome.