You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you today?

USER: I need to travel from LAX to EWR, can you help me?

ASSISTANT: Sure, when do you want to start and return on?

USER: I am planning to travel on Sept 27 and return back on Sept 29.

ASSISTANT: Do you have any other specifications?

USER: I am looking for a connecting flight.

ASSISTANT: Can I know your good name?

USER: My name is Nicholas Turner.

ASSISTANT: Thank you for your details, we found a connecting flight 1028 in business class which is in Southwest airline. Shall I proceed?

USER: That's fine, please proceed the booking.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you.

ASSISTANT: Thank you.