You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you?

USER: I need to travel from JFK to PHL, can you help me?

ASSISTANT: Sure, I am here to help you out. May I now your travel dates please?

USER: My trip dates are 08/19 and 08/21.

ASSISTANT: Can you please share your connection limit?

USER: I need a direct flight.

ASSISTANT: Do you have any other specifications?

USER: Nothing.

ASSISTANT: May I know your name please?

USER: I am Virginia Hill.

ASSISTANT: Virginia Hill, there are no flights available in you route with your preference.

USER: That's ok. Thank you for your help.

ASSISTANT: Thank you for choosing us.