You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I provide assistance to you?

USER: On my name Jonathan Roberts, please reserve a seat to New York, JFK.

ASSISTANT: Sure, may I know your boarding point?

USER: I would like to board from Washington, DCA.

ASSISTANT: Can you please share your journey dates?

USER: I have to meet my grandmother on the occasion of her 100th birthday with our fail.So, please avail me a flight on 01/11. I intend to return on 01/13.

ASSISTANT: Do you need a lay by in between your journey?

USER: No, I need a direct flight.

ASSISTANT: OK, please wait.

USER: Sure.

ASSISTANT: Sorry, we did not found a direct flight on your preferred dates.

USER: It's Ok. I will go with other source. Thank you.

ASSISTANT: Thank you for reaching us.