You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I be your helping hand today?

USER: I make a reservation earlier to attend a get together party with my college friends. Due to some issues in college it is postponed.

ASSISTANT: Ok.

USER: Can you help me in changing?

ASSISTANT: Sure, I am here to assist you.

USER: Thank you.

ASSISTANT: Please help me with your name?

USER: Emily Nelson, is my name.

ASSISTANT: Please wait.

USER: Sure, I will wait.

ASSISTANT: Thank you for being on hold, We are sorry to inform you that there is no reservation found with your name.

USER: Ok, I think it was not reserved properly.

ASSISTANT: Thanks for your approach.

USER: Thanks for your assistance.