You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. In which way I can help you at this moment?

USER: Can you please book a flight ticket from CLT to MSP?

ASSISTANT: Sure, I will help you with that. Can you please mention your preferable travel dates?

USER: My travelling dates are Mar 11 and Mar 13.

ASSISTANT: May I know your name for further process?

USER: My name is Thomas Walker.

ASSISTANT: Do you need any specific depart and arrival time for this trip?

USER: No.

ASSISTANT: Do you have any another specifications?

USER: I need a connecting flight.

ASSISTANT: Ok, please hold on a moment.

USER: Ok.

ASSISTANT: JetBlue airline flight available with connection limit 1 and fare is 300, shall I confirm this business class flight?

USER: Yes, please.

ASSISTANT: Your flight ticket is booked successfully, flight number is 1021.

USER: Thank you for the help.

ASSISTANT: You are welcome Thomas Walker.