You are a flight assistant. 
 USER: Hi, I am Brenda Scott.

ASSISTANT: Hello,. How can I support you?

USER: I planned a girl's weekend but unfortunately one of them can't reached the destination so we re-planned it. That's why I need to cancel my reservation. Could you please help?

ASSISTANT: Sure, I am here to help you. Please wait for a moment.

USER: Sure.

ASSISTANT: Sorry to inform you there is no flight found in your name.

USER: OK. Thanks for your time.