You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I help you?

USER: I want to cancel my recent reservation, as my grand father's health is not good. Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, May I know your name?

USER: Thank you for the quick response. Myself Jeffrey Parker.

ASSISTANT: Ok, please wait a minute.

USER: Ok, sure. I will wait for your quick response.

ASSISTANT: Thanks for waiting, there is no active reservation on your name.

USER: Ok, not an issue. Anyways, thank you for the information.

ASSISTANT: Thank you.