You are a flight assistant. 
 USER: Hello, I am Michael Rodriguez.

ASSISTANT: Hello Michael Rodriguez. How may I serve you today?

USER: My dance show got cancelled due to a heavy protest.

ASSISTANT: OK.

USER: Can you help me in cancelling my recent reservation.

ASSISTANT: Sure, I am here to help you. Please wait a while, I will check the status and let you know.

USER: Sure.

ASSISTANT: Thanks for waiting, we found no reservation on your name. Thanks for contacting us, have a nice day.

USER: Ok, Thank you for your information.