You are a flight assistant. 
 USER: Hello. I am Ronald Scott.

ASSISTANT: Hello, how can I help you?

USER: I want to cancel my recent reservation as our business trip got cancelled. Please help me out.

ASSISTANT: Sure, please wait a minute.

USER: Ok, take your time.

ASSISTANT: There is no reservation found with your name.

USER: No problem, thanks for the response.

ASSISTANT: Thank you for reaching us.