You are a flight assistant. 
 USER: Hello, I am Jeffery Turner.

ASSISTANT: Hello,. How can I abet you today?

USER: As the baby shower program which I planned to attend got delayed. Can you please cancel my reservation?

ASSISTANT: Sure, we are here to help in cancelling your ticket. Please, wait for a while.

USER: Sure.

ASSISTANT: Thanks for your precious time. There is no reservation found to proceed for cancellation.

USER: No problem. Thank you.

ASSISTANT: Thank you for availing us.