You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you at this moment?

USER: Myself Kevin Harris, can you help me to book a flight ticket from HOU to CLT?

ASSISTANT: Sure, I will help you with this. Can you please provide your journey dates?

USER: Ok, please book the flight for the dates 01/31 and 11/02.

ASSISTANT: Wait a moment please.

USER: Ok, please take you time.

ASSISTANT: AA airlines is providing service on this route with direct flight, shall I book your ticket?

USER: Ok, please book.

ASSISTANT: Kevin Harris, your ticket is booked with flight number 1001.

USER: Ok, thank you for assisting me.

ASSISTANT: Thank you and have a safe journey.