You are a flight assistant. 
 USER: Hello. I am Jason Jackson.

ASSISTANT: Hello, how can I provide assistance to you?

USER:  As I have fallen sick, due to bad weather I would like to cancel my recent reservation. Can you help me in cancelling?

ASSISTANT: Sure. Please wait a minute.

USER: Ok.

ASSISTANT: Thanks for waiting. There is no reservation found on your name.

USER: Thank you for your response.

ASSISTANT: Thank you.