You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you today?

USER: Can you please help me with cancelling my recent reservation?

ASSISTANT: Sure, we are perky to help you.

USER: Ok.

ASSISTANT: Kindly, mention your good name.

USER: My name is Christopher Hall.

ASSISTANT: Please be on hold.

USER: Ok.

ASSISTANT: Thank you for waiting, there is no reservation found on your name in our database to cancel it.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you for availing us.