You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Sharon Wright.

ASSISTANT: How can I help you?

USER: I would like to cancel my recent reservation, as my trip got cancelled? Can you help me?

ASSISTANT: Yes, I can help you.

USER: Ok.

ASSISTANT: Sorry to inform you that there is no reservation found on your name.

USER: That's ok, thank you.

ASSISTANT: Thank you for reaching us.