You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: I am Nicole Martinez. Can you please help me to cancel my active reservation?

ASSISTANT: Sure, I am mirthful to help you with that.

USER: Thank you.

ASSISTANT: Sorry, no reservation found on your name to cancel your reservation.

USER: Ok, no problem. Thank you for you time.

ASSISTANT: Thank you for choosing us, have a nice day.