You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Paul Smith here.

ASSISTANT: How may I assist you?

USER: I am planning to attend a sports event at Phoenix, can you please help me with booking a flight ticket from BOS to PHX?

ASSISTANT: Sure, I am here to help you out. May I know your travelling dates please?

USER: Ok, I want to go on 03/02 and back on 03/04.

ASSISTANT: Southwest airlines is available in your route with the ticket fare of 100, shall I proceed with the booking?

USER: Ok, confirm my ticket.

ASSISTANT: Your ticket is booked with the flight with-1021.

USER: Thank you for helping me.