You are a flight assistant. 
 USER: Hello, Amanda Campbell here.

ASSISTANT: Hello, how can I aid you today?

USER: I would like to take my children at The wizarding world of Harry Potter to refresh their mind from the busy schedule, so please book me a flight ticket from CLT to MCO.

ASSISTANT: Sure, do you want connecting flight?

USER: Yes, I need a lay by in between my journey.

ASSISTANT: Please share your travel dates.

USER: I would like to travel on 12/08 and 12/10.

ASSISTANT: We found a Southwest airline, flight number: 1017, price: 100.

USER: That's perfect for me. Please proceed.

ASSISTANT: Your flight ticket has been reserved.

USER: Thank you for your support.

ASSISTANT: Thank you.