You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: I would like to book a flight ticket from CLT, can you please aid me in making an airline reservation to HOU?

ASSISTANT: Sure, can you share your trip dates?

USER: My trip dates are Oct 10th and Oct 12th.

ASSISTANT: Do you need any connections?

USER: I need a flight with single connection.

ASSISTANT: Are there any other preferences?

USER: The depart time should be evening.

ASSISTANT: May I know your name?

USER: Sandra Parker.

ASSISTANT: Sorry, there is no flight found under your details.

USER: Ok, no worries at all. Thank you.

ASSISTANT: Thank you for reaching us.