You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I am Gregory Young. My bank exams got cancelled I need to cancel my recent reservation. Can you help me that please?

ASSISTANT: Sure, Please wait a moment.

USER: Ok.

ASSISTANT: Sorry there is no reservation found in your name.

USER: Thanks for your information.

ASSISTANT: Thank you, have a nice day.