You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help?

USER: I am Ashley Collins. I am planning to cancel my recent reservation. Can you help me out?

ASSISTANT: Sure, please wait for a while.

USER: Ok, take your time.

ASSISTANT: I have found reservation on your name , shall I cancel it?

USER: Yes, please cancel it.

ASSISTANT: Your reservation is cancelled.

USER: Thank you for your help.

ASSISTANT: Thank you for contacting us.