You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I guide you today?

USER: Dorothy Adams here.

ASSISTANT: Yes Adams.

USER: Can you please book me a ticket from HOU to CLT?

ASSISTANT: Can you please share your travelling dates to proceed further?

USER: Sure, here are my travel dates 10/17 and 10/19.

ASSISTANT: Ok, please hold on for a moment.

USER: Sure.

ASSISTANT: There is a flight in Delta airline with 0 connection as per your details, can I proceed to booking?

USER: Please go ahead.

ASSISTANT: Your ticket is confirmed by flight number 1002.

USER: Thank you for the help.

ASSISTANT: You are welcome.