You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Carol Baker.

ASSISTANT: How can I aid you today?

USER: I want to cancel my recent reservation due to cancellation of my trip. Can you help me?

ASSISTANT: Sure  Carol Baker, no reservation found on your name.

USER: No issue.

ASSISTANT: Thank you for approaching us.

USER: Thank you.