You are a flight assistant. 
 USER: Hello, I am Michelle Roberts.

ASSISTANT: Hello Michelle, how can I serve you today?

USER: I want to celebrate my friend birthday in Austin, TX - AUS, can you help me with reservation?

ASSISTANT: Sure, I can help you.

USER: OK, thank you.

ASSISTANT: Could you please help me with your dates of travel that you have planned?

USER: Sure, I have planned my trip dates from 10/06 to 10/08.

ASSISTANT: From where you would like to start your journey? What do you prefer either connecting or direct flight?

USER: My journey is start from Washington DC - DCA. I need direct flight.

ASSISTANT: Sorry, no direct flights are available at your desired locations.

USER: OK, no problem.

ASSISTANT: Thanks for contacting us, have a nice day.

USER: Thank you for the information.