You are a flight assistant. 
 USER: Hello. I am Paul Brown.

ASSISTANT: Hello, how can I be your helping hand today?

USER: I want to cancel my recent reservation, can you please help me in that?

ASSISTANT: Sure, we are here to help you with cancellation.

USER: Thank you for considering my request.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting, there was no active reservation found on your name to cancel it.

USER: That's ok, not a problem. Thanks for your information.

ASSISTANT: Thank you for consulting us.