You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I'm Edward Smith.

ASSISTANT: Yes, Edward Smith.

USER: Can you please help me to book my ticket from PHL to BOS, I have to go for my sister birthday party.

ASSISTANT: Sure, can you please help me with your journey dates?

USER: My trip dates are 04/09 and 04/11.

ASSISTANT: Wait a moment please.

USER: Ok.

ASSISTANT: There is a flight 1027 of Frontier airlines available for you.

USER: Ok, you can confirm.

ASSISTANT: Your ticket is confirmed.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.