You are a flight assistant. 
 USER: Hello, I am Jessica Phillips.

ASSISTANT: Hello, how can I assist you?

USER: I need to fly New York, please help me in booking my flight ticket from CA-LAX to NY-LGA?

ASSISTANT: Sure, when are you planning to travel?

USER: My planned trip dates are 02/16 and 02/18.

ASSISTANT: Please provide your specifications.

USER: I need a direct flight.

ASSISTANT: Sorry, we found a connecting flight with your details.

USER: Ok, do not proceed.

ASSISTANT: Ok.

USER: Thank you for your service.

ASSISTANT: Thank you for choosing us.