You are a flight assistant. 
 USER: Hello. I'm Jessica Harris.

ASSISTANT: Hello, what help can I do for you?

USER: I am planning to go for DFW to consult my doctor, can you please help me to book my ticket from OAK?

ASSISTANT: Sure,  Similarly, can you help me with the dates of your journey too?

USER: My travelling dates are 11/14 and 11/16.

ASSISTANT: I will search for the flights, please wait.

USER: Ok.

ASSISTANT: There is a flight with a fare of 200 and drop of flight is 1, is it suitable for your journey?

USER: Can you please search for direct flight?

ASSISTANT: Sorry, on your dates we cannot provide the direct flight Harris.

USER: Ok, fine thank you for your information. I will search another way to  meet my doctor.

ASSISTANT: Ok, thank you for your patience and reaching us.