You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I would like to go to a event in Chicago, could you please book a ticket for me.

ASSISTANT: Sure, may I know your airport codes please?

USER: Yes, my route plan is from MSP to ORD.

ASSISTANT: Ok, may I know your travel dates please?

USER: I am planning to start on 10/24 and return on 10/26.

ASSISTANT: Ok, hold on for a moment.

USER: Sure but make sure that connection is 1.

ASSISTANT: Sorry, there are no single connection flight available on that particular route.

USER: I expected this, Please try to enhance your services.

ASSISTANT: Sure, we will keep in mind. Thank you for choosing us, have a good day.

USER: Ok, welcome.

ASSISTANT: May I know your name please.

USER: I am Nicole Martin.

ASSISTANT: Ok, thank you.