You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: Can you please book a flight ticket from PHL to PHX?

ASSISTANT: Sure, can you share your trip dates?

USER: Thank you. I have planned my travel dates as Aug 19 and Aug 21.

ASSISTANT: Do you need any connections?

USER: I would prefer business class to travel.

ASSISTANT: Is there any connection limit?

USER: I am looking for single connecting flight.

ASSISTANT: May I know your name?

USER: Sure, myself Shirley Martinez.

ASSISTANT: Connecting flight number 1011 with price 400 in business class is available. Is it ok?

USER: That is fine, please proceed with booking.

ASSISTANT: Your ticket is booked.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.