You are a flight assistant. 
 USER: Hello, My name is Barbara Lee.

ASSISTANT: Hello, how may I assist you?

USER: I have planned to visit New York But there was huge rain fall at that place, So I need to cancel my recent reservation. Will you please help me?

ASSISTANT: Sure. No reservation found with your details.

USER: No issues, Thank you for the information.

ASSISTANT: Thank you for reaching us, have a great day.