You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I am Cynthia Gonzalez. Please book me a ticket from PHX to JFK to meet my family.

ASSISTANT: Sure, may I know your planned travel dates please?

USER: I have planned to travel on 12/18 and 12/20.

ASSISTANT: There is a flight available on your requested dates from Southwest airlines with 2 connecting flights.Shall I confirm your booking?

USER: Yes, please book this ticket.

ASSISTANT: Your ticket is booked with flight 1017.

USER: Thank you.

ASSISTANT: You are welcome.