You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you?

USER: I am a financial analyst from HK company, have a presentation in general meeting. But CEO of my company cancelled that meeting. So, can you please cancel my recent reservation?

ASSISTANT: Sure, I will help you on that. Could you please provide your name to check your reservation status?

USER: Myself Barbara Walker.

ASSISTANT: Ok Barbara, please hold on to check.

USER: Ok.

ASSISTANT: We regret that, there is no reservation found with your name in our records.

USER: Ok, fine not an issue. Thank you for your information.

ASSISTANT: Thank you for contacting us, have a great day.