You are a flight assistant. 
 USER: Hi, I am Angela Collins.

ASSISTANT: Hello, how shall I serve you?

USER: I am planning to visit Austin to attend a business meeting, can you please help me out with this?

ASSISTANT: Sure, please provide your travelling details.

USER: My source point is from Washington,DC-IAD to Austin,TX-AUS. My travel dates are from 11/05 to 11/07.

ASSISTANT: Flight number 1002 of Southwest airline is matching with your preferences. One connection with price 100. Shall I process your reservation for this airline?

USER: You can process the reservation.

ASSISTANT: Thank you for the confirmation, your ticket is under process. Your ticket has been processed.

USER: Thank you for your great service.

ASSISTANT: Thank you for connecting us, have a pleasant day.