You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you for today?

USER: I am Linda Smith and I need a flight ticket from JFK to AUS, can you help me in flight ticket booking?

ASSISTANT: Sure, I am glad to help you. Can you please help me with your planned dates of journey?

USER: Thank you and I am planning my trip dates on 02/11 and back on 02/13.

ASSISTANT: Sorry Linda, there is no flights to your destination point.

USER: Ok, I can reach other agency to book the ticket. Thank you for your help.

ASSISTANT: My pleasure, thank you for reaching out here.