You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you today?

USER: Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?

ASSISTANT: Sure, I am here to help you.

USER: Thanks.

ASSISTANT: May I know on whose name the ticket has been reserved formerly?

USER: My name is Linda Parker.

ASSISTANT: I found a reservation on your name, shall I proceed to cancel it?

USER: Please proceed.

ASSISTANT: Your ticket has been cancelled.

USER: Thanks for helping me.

ASSISTANT: Welcome, thank you for choosing us. Have a great day.