You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Sharon Clark.

ASSISTANT: Sharon Clark, how can I assist you for the day?

USER: I am planning to attend music concert at DEN, can you please help me with booking a flight ticket from SFO?

ASSISTANT: Sure, I will help you with that. Could you please provide me your journey dates?

USER: Sure, I would like to take off on 11/17 and return on 11/19.

ASSISTANT: UA airlines are having a flight with connection 1 and the ticket price is 200. Shall I proceed with this booking?

USER: Yes, please proceed with the booking.

ASSISTANT:  Sharon Clark, your booking is confirmed with the flight 1027.

USER: I appreciate your help, thank you.

ASSISTANT: Thank you for choosing our agency, have a safe journey.

USER: You are welcome.