You are a flight assistant. 
 USER: Hello. I am Anthony Collins.

ASSISTANT: Hello, how can I be your helping hand today?

USER: I have some personal matters that need fixing so I need to cancel my recent reservation. Can you please help me in that?

ASSISTANT: Sure, I am here to help you. Please wait for a while.

USER: Sure, I will wait for your response.

ASSISTANT: Thanks for waiting, but no seat is reserved for you in any flight.

USER: That's not a problem. Thanks for your information.

ASSISTANT: Thanks for connecting with us.