You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Joseph Adams.

ASSISTANT: Adams, what can I do for you today?

USER: I need to cancel my reservation, as my friends have already booked my ticket in another flight along with them, I was not aware of this thing, so can you please cancel the ticket for me?

ASSISTANT: Sure, let me check.

USER: Ok.

ASSISTANT: Thank you for waiting. But I have not found any reservation under your name.

USER: That's ok. Thank you for your time.

ASSISTANT: Thank you for contacting us.