You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello,.

USER: I am Amy Lopez.

ASSISTANT: How may I help you?

USER: Can you change my flight ticket reservation? As my football match is being postponed due to bad weather in New York.

ASSISTANT: Sure, please wait for a second. I will check in the reservation list and let you know the current status.

USER: Sure.

ASSISTANT: Thanks for your time, we did not find any reservation on your name.

USER: No worries, thank you for your informatiom.

ASSISTANT: Thanks for contacting us.