You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Linda Carter here.

ASSISTANT: Is there any help that you need from my side?

USER: Yes. Actually, my father had booked me a flight ticket to take me with him to buy a new Audi car but I met with an accident and doctor told to take bed rest, so he is not taking me with him, can you please cancel my ticket?

ASSISTANT: Sure, I will definitely help you in that one.

USER: Thank you for receiving my request.

ASSISTANT: Let me check with that one in our data base, give me a moment.

USER: Ok, take your time.

ASSISTANT: I am unable to find your reservation in our data base when I have checked, can you mentioned is there any particular date that you have used for booking purpose?

USER: But I have a confirmation mail from your agency regarding my booking of my ticket. I didn't remember the exact date, I think I have booked it in the month of January. Please check once again because I have paid about 1000 for my ticket.

ASSISTANT: Ok, as per your request I have checked again with my manager that no flight ticket has found in the month that you have provided. I will reach our co partner that you ticket is booked with that agency and I will refund your amount with in few days or else you can check the status in our website.

USER: That's fine. I will wait for few more days, If the money is not credited to my account I will reach you again.

ASSISTANT: Ok, you can reach us at any time. We are here to help you in that one.

USER: It's alright, thank you for the help you have done to check my reservation.

ASSISTANT: You are most welcome and have a nice day.