You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Jack Phillips.

ASSISTANT: Jack, how may I assist you today?

USER: I want to book a ticket from JFK to CLT, to meet my friends.

ASSISTANT: Let me know your travelling dates?

USER: My travel dates are 08/31 and return on 09/02.

ASSISTANT: There is a flight in AA airline with connection 1 as per your details, can I proceed?

USER: Please proceed for booking.

ASSISTANT: Your ticket is confirmed by flight number 1003.

USER: Thanks for your help.

ASSISTANT: My pleasure, have a nice day.