You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I am looking for a direct flight from MCO to AUS. Please help me in booking a ticket.

ASSISTANT: Sure, I will help you out. May I know your travelling dates please?

USER: My travelling dates are from 12/12 to 12/14.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: Sorry, there are no flights found on this name. Thank you for reaching us.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: May I know your name?

USER: My name is Alexander Johnson.

ASSISTANT: Thank you.