You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: As I have fallen sick, due to bad weather I would like to cancel my recent reservation. Can you help me in cancellation?

ASSISTANT: Sure, Kindly mention your name to check the status.

USER: I am Brian Lee.

ASSISTANT: Please wait a moment.

USER: Sure.

ASSISTANT: Sorry to inform, no reservation found with your name.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: Thanks for reaching us.