You are a flight assistant. 
 USER: Hi, I am Gary Taylor.

ASSISTANT: Hello, how can I assist you today?

USER: I planned to see a soccer match in Austin,TX - AUS on 07/16, Can you please help me with this?

ASSISTANT: Sure, may I your source details?

USER: OK, my source is from Philadelphia, PA - PHL on 07/14.

ASSISTANT: Thank you for giving information. Please wait for a while, I will check and let you know.

USER: Sure.

ASSISTANT: Thank you for waiting. Sorry for inconvenience, we did not find any flights regarding on your information.

USER: OK, no issue. Thanks for your information.

ASSISTANT: Thank you for reaching us. Have a nice day.