You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: Emily Lopez here, can you please help me to book my ticket from IAH to MCO?

ASSISTANT: Sure, can you share the travelling dates?

USER: I want to depart on 09/08 and return from MCO on 09/10.

ASSISTANT: Give me a minute.

USER: Sure.

ASSISTANT: There is a flight in airline UA and number is 1009. Can I book it?

USER: Yes, you can proceed with booking my ticket.

ASSISTANT: Your ticket is  confirmed, happy journey.

USER: Thank you for booking my ticket.

ASSISTANT: Thank you for reaching us.