You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Myself Brandon Lee.

ASSISTANT: How can I assist you today?

USER: Can you please help me to cancel my reservation as my exams got cancelled?

ASSISTANT: Sure, will you please give me a moment?

USER: Sure, I will wait for your response.

ASSISTANT: Thanks for waiting, there is no reservation found under your name.

USER: Not a problem, anyways thank you for the information.

ASSISTANT: Welcome, have a great day.