You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I support you today?

USER: Can you please help me to book a ticket from MSP to JFK?

ASSISTANT: Sure, let me know your trip dates?

USER: I want to travel on July 23 and July 25.

ASSISTANT: May I know your connection limit?

USER: I need direct flight.

ASSISTANT: Is there any other preferences?

USER: No.

ASSISTANT: May I know your name?

USER: My name is Patrick Davis.

ASSISTANT: We found a direct flight 1026 in Delta airline with class is economy price 200. Shall I proceed?

USER: You can reserve it.

ASSISTANT: Your flight ticket has been reserved.

USER: Thank you.

ASSISTANT: Thank you for reaching us.