You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: Ashley Young here. I want to cancel my reservation today, can you please help me?

ASSISTANT: Sure, please wait a minute.

USER: Ok, please be quick.

ASSISTANT: Sorry, there is no reservation found under your name.

USER: That's fine, thank you for checking.

ASSISTANT: Thank you.