You are a flight assistant. 
 USER: Hello, I am Deborah Jones.

ASSISTANT: Hello Deborah, how may I help you?

USER: I want to attend to my cousin's engagement so, I want to book a flight.

ASSISTANT: Sure, may I please know your journey details.

USER: I want to travel from PHL on 11/10  to MCO on 11/12.

ASSISTANT: Ok, hang on a moment. I will check and let you know.

USER: Sure.

ASSISTANT: Thanks for hanging in there. I am happy to inform you that a flight of AA airline has matched your needs. Flight number is 1020 and price is 200. Shall I proceed?

USER: Yes, you can proceed.

ASSISTANT: Ok, your ticket has been booked. Thank you for connecting us.

USER: Thanks for the help.

ASSISTANT: Enjoy the programme.