You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: Due to bad weather my cricket tournament has been postponed. Can you please cancel my recent reservation?

ASSISTANT: Sure, can I have your name please?

USER: Matthew Garcia.

ASSISTANT: Ok, please wait I will get back to you.

USER: Sure.

ASSISTANT: Thank you for waiting, we have not found any flight reservation on your given name.

USER: Ok, no problem.

ASSISTANT: Thank you for choosing us.

USER: Thanks for your information.