You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Emily Evans.

ASSISTANT: How may I aid you for the day?

USER: Please cancel my recent reservation. As budget was very high for our planned trip and we are not able to arrange our budget, so can you help me with this?

ASSISTANT: Sure, please standby let me check your name in the reservation list and know you the current status.

USER: Ok, I will wait for your information.

ASSISTANT: Thank you for your time, we could not find any active reservation in your name.

USER: That's ok, no problem. Anyway thank you for your information.

ASSISTANT: Thank you for reaching us.