You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Can you please check for the flights from LGA to CLT?

ASSISTANT: Would you please provide me your itinerary travel dates?

USER: My journey dates are from July 20 to July 22.

ASSISTANT: Would you like to travel by direct or connecting flight?

USER: I need a direct flight.

ASSISTANT: Are there any more preferences that you want to avail?

USER: No.

ASSISTANT: May I know your name please?

USER: I am Cynthia Scott.

ASSISTANT: Give me a moment.

USER: Sure.

ASSISTANT: Cynthia Scott. I regret to inform that there are no flights on your route with the given dates. Thank you for reaching us.

USER: Oh! That's sad to know. Anyways, thanks for checking.