You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: Angela Hill here. I am looking for a flight from ORD to LGA, can you please help me in booking a flight ticket?

ASSISTANT: Sure, I will help you. Can you please provide me your travelling dates?

USER: My travelling dates are from 12/03 till 12/05.

ASSISTANT: Ok, give me a moment.

USER: I want a direct flight.

ASSISTANT: Yes, I found a direct flight for you. Shall I proceed for booking?

USER: Please proceed.

ASSISTANT: Your ticket is booked with flight number 1016 and airline is Southwest.

USER: Thank you for the help in booking.

ASSISTANT: Welcome. Thank you for choosing us.