You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Charles Hernandez.

ASSISTANT: What type of help that you are expecting from our travel agency?

USER: I am willing to travel Houston this month. Can you please help me in booking the ticket from MCO to HOU?

ASSISTANT: Yes, I am here to help you in booking the flight ticket. Could you please share your travel dates?

USER: I am willing to travel on 06/14 and again I will return back on 06/16.

ASSISTANT: Ok, please allow me sometime to search the flight.

USER: Can you please help me in booking the ticket in business class?

ASSISTANT: Sorry to inform you that, there are no flights running in this route due to some climatic problems on the dates you have provided.

USER: Not a big problem, anyhow thank you very much for your service.

ASSISTANT: You are most welcome. Thank you for reaching us. Have a nice day.