You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Laura Wright.

ASSISTANT: How may I help you?

USER: Can you please help me with cancelling my recent reservation?

ASSISTANT: Sure, I am happy to help you. Please wait, let me check your reservation status.

USER: Ok.

ASSISTANT: Laura Wright, I did not find any reservation under your name in our database.

USER: Ok, no issues. Thanks for the help.

ASSISTANT: You are welcome and thank you for contacting us.