You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, may I know your name?

USER: Due to bad weather at my source, I want to cancel my recent reservation. Please check with the reservation on the name of Linda Baker.

ASSISTANT: Sure, we are here to help you with cancellation. Please wait for a while.

USER: Sure.

ASSISTANT: Thanks for being patient, there was no reservation found on your name.

USER: Ok. Thank you for your service.

ASSISTANT: Thank you for choosing us.