You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you for today?

USER: Owing to emergency, I need to cancel my recent reservation. Please help me with that.

ASSISTANT: I am here to help you about that. Can you please provide your name for checking the reservation status?

USER: I am Rebecca Miller.

ASSISTANT: I have found reservation with your name and as per your interest I have cancelled it.

USER: Thank you for your help.

ASSISTANT: You are welcome, thank you for choosing our service.