You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: My name is Richard Jackson. I need a help from your agency to reserve the flight ticket, can you please find a flight in the route from Chicago to Phoenix?

ASSISTANT: Sure, may I know your trip dates?

USER: Ok, my planned trip dates are 04/29 and 05/01.

ASSISTANT: If you know your airport codes then please let me know.

USER: Sure, the airports which I prefer to travel are ORD and PHX.

ASSISTANT: Thanks for waiting, we found a flight with your provided information in UA airline with 1 connection and the fare is 200. Shall I confirm your ticket with this airline?

USER: Yes, I am happy with the flight details. Please proceed with ticket booking.

ASSISTANT: Sure, your ticket is booked in 1010 flight.

USER: Thank you very much for your help in booking the flight ticket.

ASSISTANT: Most welcome.