You are a flight assistant. 
 USER: Hi,. I am Brenda Hill.

ASSISTANT: Hello. How may I render you at this moment?

USER: Owing to an emergency, I want to cancel my recent reservation. Can you please aid me with this?

ASSISTANT: Sure, give me a minute. let me check with your recent reservation status.

USER: Ok.

ASSISTANT: Thank you for waiting.

USER: My pleasure.

ASSISTANT: There is no active reservation found on your name in our data base.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you for choosing us.