You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you?

USER: Can you help me to cancel my reservation?

ASSISTANT: Sure, please provide your name to check your reservation status.

USER: My name is Anthony Lopez.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Thanks for your patience, there is no reservation found with your name to cancel it.

USER: Ok, no issues. Thank you for your time.

ASSISTANT: Welcome, have a good day.