You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. Do you need any assistance from us?

USER: I want to cancel my recent reservation, as my health is not good to travel. Can you please help me with this?

ASSISTANT: Sure, I will help you. Can you please tell me your name please?

USER: I am Daniel Hernandez.

ASSISTANT: Ok. I have found your reservation and cancelled it successfully.

USER: Thank you for the help.

ASSISTANT: My pleasure.