You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you?

USER: I just want to cancel my recent reservation as I am not feeling well to travel by flight. So, can you help me with this?

ASSISTANT: Sure, We are here to help you. May I know your name?

USER: Thanks.

ASSISTANT: Please wait a while.

USER: Ok, Emma Lee is my name.

ASSISTANT: Thanks for your time. We didn't found any reservation by this name.

USER: Ok, not an issue. Thanks for your response.

ASSISTANT: Thank you for choosing us.