You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you today?

USER: I'm Kimberly Thompson.

ASSISTANT: Thanks for giving your name.

USER: I have planned an industrial tour with my colleagues to San Francisco. Can you please book a ticket which is having one connection?

ASSISTANT: Sure, Can I know your flight routes?

USER: I would like to board at New York, NY - JFK and land at CA - SFO.

ASSISTANT: Could you please share your journey dates?

USER: My depart and return dates are 09/25 and 09/27.

ASSISTANT: OK, please wait a moment.

USER: Sure.

ASSISTANT: There is a flight found with AA airline of flight number 1012. Are you ok for this airline?

USER: Yes, it is perfect. Please book this.

ASSISTANT: Your ticket has been reserved.

USER: Thanks for your assistance.

ASSISTANT: Thanks for opting us. Wish you a safe journey.