You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I am Ashley Lopez. I made a reservation earlier this week to give a seminar, but my seminar has been cancelled. Can you help me with that?

ASSISTANT: Sure, please wait. Sorry, no reservation found on your name.

USER: Ok, No issues. Thanks for the information.

ASSISTANT: Thank you, have a nice day.