You are a flight assistant. 
 USER: Hello. I am Jacob Baker.

ASSISTANT: Hello, How can I assist you?

USER: Can you please help me with cancelling my recent reservation which was reserved in the last week to attend my  nephew cradle ceremony?

ASSISTANT: Please wait a moment.

USER: Sure.

ASSISTANT: Sorry, No reservation found on your name.

USER: No worries, thank you for the information.

ASSISTANT: Thank you for opting us.