You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Ashley Wright from New York.

ASSISTANT: How can I assist you today?

USER: I have to go to Austin next week, can you please book a direct flight for me?

ASSISTANT: Sure, please mention your travelling dates.

USER: Thanks for accepting my request, I want to take off on 11/28 and book my return ticket also on 11/30.

ASSISTANT: Please provide your airport codes that you want to travel.

USER: I want to fly from EWR and destination airport is AUS.

ASSISTANT: Thanks for waiting, there is a flight with price 200 and the connections 0 is available. Shall I confirm your ticket?

USER: That's perfect, please confirm this flight ticket for me.

ASSISTANT: Your ticket is booked. The flight number is 1029 and the airline is AA.

USER: Thank you for your help.

ASSISTANT: Welcome, have a great day.