You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you?

USER: Owing to an emergency, my meeting with client got cancelled, so I want you to cancel my recent reservation.

ASSISTANT: Sure, may I know your name?

USER: Sure, Deborah Hernandez here.

ASSISTANT: Please wait for a moment to check your details. Sorry to say, no reservation found on your name.

USER: Ok, no issues.

ASSISTANT: Thank you for reaching us, have a nice day.

USER: Thank you for your assistance.