You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I serve you today?

USER: My plan to visit a function got cancelled, will you help me in cancelling my recent reservation?

ASSISTANT: Sure, I am here to help you.

USER: Thanks.

ASSISTANT: May I know your good name to check in the reservation list?

USER: Sure, my name is Jerry Collins.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Thanks for your time, there is no active reservation found on your name.

USER: No issues, thank you.

ASSISTANT: Thank you for reaching us.