You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: I am Michael Hernandez need to book a flight ticket to LAX from ORD, can you please help me in booking?

ASSISTANT: Sure, I am here to help you in booking process. Can you please share your travel dates?

USER: My travel dates are from Nov 09 to Nov 11.

ASSISTANT: Do you have any specification?

USER: I need a direct flight.

ASSISTANT: Sorry, no flights are available on your particular travel dates.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for reaching us, have a great day.