You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I guide you today?

USER: Can you cancel my reservation by the name Eric Parker?

ASSISTANT: Sure Eric Parker, please give me a minute.

USER: Sure.

ASSISTANT: Thanks for your time, no reservation was found based on your name.

USER: Ok, No problem. Thank you.

ASSISTANT: Thank you for reaching us with a query.