You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, How exactly I can serve you the best today?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, I can cancel your reservation right now. Before that I need to know your good name please?

USER: I am George Moore.

ASSISTANT: Ok, please wait for a while.

USER: Ok.

ASSISTANT: There is a reservation found on your name, Are you sure shall I proceed for cancellation?

USER: Yes, please proceed.

ASSISTANT: Sure, your ticket has been cancelled.

USER: Thank you.

ASSISTANT: Thanks for approaching us.