You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: I want to cancel my recent reservation. Can you please help me out?

ASSISTANT: Sure, may I know your name please?

USER: Myself Nicole Wright.

ASSISTANT: Thank you for your information, please give me a moment.

USER: Ok, sure.

ASSISTANT: Thank you for waiting, there is no reservation found for the user name in our dates base to cancel the ticket.

USER: Ok, thanks for your information.

ASSISTANT: You are most welcome and thank you for reaching us.