You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: I am Christine Gonzalez. I want to book a ticket from CLT to SFO, can you help me?

ASSISTANT: May I know your travelling dates please?

USER: My travel dates are 05/01 and 05/03.

ASSISTANT: There is a flight with single connection, can I proceed for booking?

USER: You can book it.

ASSISTANT: Your booking is done in 1028 flight.

USER: Thank you for booking.

ASSISTANT: Thank you.