You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Nancy Moore.

ASSISTANT: Nancy Moore, how may I aid you?

USER: Can you please cancel my recent reservation?

ASSISTANT: Sure, please give me a moment.

USER: Ok.

ASSISTANT: I found your reservation and cancelled it.

USER: Ok, thank you for your help.

ASSISTANT: Thank you for choosing us.