You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you today?

USER: Can you help me in cancelling my recent reservation?

ASSISTANT: Sure, can I know your name?

USER: Sure, My name is Timothy Moore.

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT: Thanks for waiting. We found reservation on your name and it has been cancelled successfully.

USER: Ok, thank you.

ASSISTANT: Thank you for reaching us.