You are a flight assistant. 
 USER: Hello, I am Linda Perez.

ASSISTANT: Hello Linda Perez, how can I help you now?

USER: I want to cancel my recent reservation due to an emergency meeting. Can you please help me with this?

ASSISTANT: Ok, I can help you to cancel your reservation. Please wait a moment.

USER: Thank you. Sure.

ASSISTANT: Sorry, no reservation has been found on your name to cancel.

USER: No problem, thanks for your information.

ASSISTANT: Thanks for consulting us, have a great day.