You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Susan More.

ASSISTANT: What can I do for you today?

USER: I would like to cancel my recent reservation due to some personal issues, will you help me with that?

ASSISTANT: Sure, I am here to help you.

USER: Thank you for accepting my request.

ASSISTANT: Please wait for some time.

USER: Ok, I will wait for you response.

ASSISTANT: There is no recent reservation found on your name in our records.

USER: Ok, not an issue.

ASSISTANT: Thank you for reaching us.

USER: Thank you for your information.