You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: I want to book a flight by the name of Shirley Roberts from BOS - MCO, can you help me?

ASSISTANT: Sure, can you please share your travel dates?

USER: I will be travelling on the dates from 05/13 to 05/15 with a single connection flight.

ASSISTANT: May I know your name to proceed further?

USER: I already said you my name. Anyways, my name is Shirley Roberts.

ASSISTANT: There is a flight available with 0 connection. Is that ok for you?

USER: No, I asked you for a single connection only.

ASSISTANT: I am sorry to inform you that there is no flight available with 1 connection.

USER: Thank you for helping me.

ASSISTANT: Thank you for contacting us.