You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: Can you please help me to change my existing reservation?

ASSISTANT: Sure, may I know your name?

USER: Amanda King is my name.

ASSISTANT: Give me a minute.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found under your name.

USER: Ok, no problem.

ASSISTANT: Thank you for reaching us.