You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you today?

USER: I need to travel from OAK to SFO, can you help me?

ASSISTANT: Sure, we are here to help you. May I know your travel dates?

USER: My travel dates are 08/10 and 08/12.

ASSISTANT: Do you need any lay by in your journey?

USER: I need a connecting flight.

ASSISTANT: Is there any specific time to travel?

USER: No, but I prefer business class.

ASSISTANT: Do you have any other requirements?

USER: No.

ASSISTANT: Can you share me your good name please?

USER: I am Amy Rodriguez.

ASSISTANT: Sorry to inform you that, currently no flights are running to that location due to abnormal weather conditions.

USER: That's ok. Thank you.

ASSISTANT: Thank you for reaching us.