You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: My friend met with an accident in Detroit, so I want to travel to DTW. Can you book a ticket from AUS?

ASSISTANT: Ok, please provide me your travel dates of your trip?

USER: My travel dates are 10/16 and 10/18.

ASSISTANT: I have checked with your request, here is a flight with 1 connection and price is 100. Can I proceed it?

USER: No, as it is emergency I need a direct flight in my route.

ASSISTANT: May I know your name?

USER: I am Raymond Rodriguez.

ASSISTANT: Sorry Raymond, no flight with 0 connection limit.

USER: No problem, thanks for checking.

ASSISTANT: Welcome, thank you for reaching us.