You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I support you today?

USER: Can you please make a reservation from OAK to PHL to attend a meeting in Philadelphia?

ASSISTANT: Sure, please share me your trip dates.

USER: My journey dates are on Aug 1st and Aug 3rd.

ASSISTANT: May I know your class preferences?

USER: I am ok with any class.

ASSISTANT: Do you need direct flight or connecting flight?

USER: I need a connecting flight.

ASSISTANT: For booking, we need your good name. Please mention it.

USER: My name is Brian Turner.

ASSISTANT: We found  a Hawaiian airline and 1012 is flight number with a fare of 200. Shall I proceed?

USER: Ok, proceed.

ASSISTANT: Your ticket is confirmed with an economy class.

USER: Thank you for your assistance.

ASSISTANT: Thank you for opting us.