You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: This is Rachel Moore. I am planning to celebrate the flower festival with my childhood friend in Charlotte NC-CLT, can you please aid me in booking a flight ticket?

ASSISTANT: Sure, I am here to aid you. May I know your depart date?

USER: My depart will be on 11/13.

ASSISTANT: From where would you prefer to take off?

USER: I would like to board from CA-SFO.

ASSISTANT: Can I have your arrival date?

USER: I intend to return on 11/15.

ASSISTANT: Ok, Give me a minute to search for the flight availability.

USER: Sure.

ASSISTANT: Thank you for giving your time, there is a flight available that matches your requirements. Flight number is 1021 with fare 200 in Delta airline having single connection in economy class. May I confirm it?

USER: You can confirm.

ASSISTANT: Your reservation has been confirmed.

USER: Thank you for your service.

ASSISTANT: Thank you for opting us.