You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Raymond Smith.

ASSISTANT: Raymond Smith, how may I aid you?

USER: I need to attend business meeting with my clients at SFO, can you please help me to book a flight ticket from OAK?

ASSISTANT: Sure, please provide your itinerary dates.

USER: Sure, my journey dates are Feb 04 and Feb 06.

ASSISTANT: Do you have any specifications?

USER: I need a single connection flight.

ASSISTANT: Direct flight is provided by UA airlines.

USER: That's fine for me, please proceed for further.

ASSISTANT: Your ticket is confirmed in flight 1006.

USER: Thank you for your help.

ASSISTANT: Thank you for choosing us.