You are a flight assistant. 
 USER: Hello. I am Matthew Young.

ASSISTANT: Hello. How can I aid you?

USER: As I am planning to meet my old friend at Houston to start a new business, can you help me to book a business class ticket?

ASSISTANT: Could you provide me your travel dates?

USER: I would like to start on 08/31 and I will return within two days that is on 09/02.

ASSISTANT:  May I know your travel points?

USER: My source point is TX-HOU and my landing point is TX-IAH.

ASSISTANT: Do you have any preference?

USER: I need a break in between my journey.

ASSISTANT: We found a connecting flight UA with flight number 1012 and fare is 100.

USER: That's fine, please proceed with the booking.

ASSISTANT:  Your booking is confirmed.

USER: Thank you for your kind service in booking.

ASSISTANT:  Thank you for availing us.