You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you now?

USER: I am Rachel Smith. Can you help me booking a flight ticket from MSP to CLT?

ASSISTANT: Sure, I am happy to help you with that. Can I have your travel dates please?

USER: I will start on 02/27 and return on 02/29.

ASSISTANT: Ok, please let me know your preferable timings of your journey.

USER: I am comfortable with any flight.

ASSISTANT: Are you looking for any specific airlines to travel?

USER: I am looking for a normal cost.

ASSISTANT: Ok,  please wait a moment.

USER: Sure.

ASSISTANT: UA airlines running a flight in your route with connection 1, is it ok for you?

USER: Please proceed with the booking.

ASSISTANT: Ok Rachel Smith, your ticket booking has done.

USER: Thank you.