You are a flight assistant. 
 USER: HelloFrank Nelson.

ASSISTANT: Hello, how may I assist you?

USER: I am Anthony Collins, want to travel from AUS to PHL.

ASSISTANT: Ok, may I know your planned travel dates please?

USER: My travelling dates are from 03/14 to 03/16.

ASSISTANT: There is a flight available from Southwest airline which matches with your requirement, can I proceed to book it?

USER: Yes, please proceed.

ASSISTANT: Your ticket is booked with flight 1019.

USER: Thank you.

ASSISTANT: You are most welcome.