You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you today?

USER: Can you cancel my reservation as my business meeting got cancelled?

ASSISTANT: Sure, please share me your good name.

USER: Alexander White here.

ASSISTANT: Please wait for a while.

USER: Sure, take your time.

ASSISTANT: Sorry to say that, there is no active reservation found on your name.

USER: That's ok, thank you for checking.

ASSISTANT: Thank you for opting us.