You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I oblige you today?

USER: Can you help me to book a flight ticket from SFO to EWR?

ASSISTANT: Sure, could I have your trip dates, please?

USER: My planned travel dates are Dec, 2 and Dec, 4.

ASSISTANT: Do you have any specifications?

USER: I would prefer single connection.

ASSISTANT: On what name, do I need to reserve the ticket?

USER: Elizabeth Edwards here.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: Not a problem, thank you for the information.

ASSISTANT: Thank you for reaching us.