You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you?

USER: I am not feeling well to travel due to suddenly fallen sick so, I want to cancel my recent reservation.

ASSISTANT: Ok, may I know your name please?

USER: Sure, my name is Brenda Thompson.

ASSISTANT: Please wait a minute I will get back to you.

USER: OK.

ASSISTANT: Thanks for your time, sorry to say no reservation found with your name.

USER: Ok, no problem.

ASSISTANT: Thank you for reaching us, have a nice day.

USER: Thanks for the information.