You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: I need to book a flight ticket from IAD to MSP, can you help me in booking a flight ticket?

ASSISTANT: Sure, may I know your planned travel dates please?

USER: Sure, my journey dates are Nov 20 and Nov 22.

ASSISTANT: Would you like to travel in a connecting flight or a direct flight?

USER: I prefer maximum one connection.

ASSISTANT: May I know your good name please?

USER: Sure, Nicole Wright here.

ASSISTANT: Do you have any other specifications?

USER: No.

ASSISTANT: We found Southwest airline with economy class and flight number is 1013 with arrival time is 1:00 hours and depart time is 6:00 hours.Shall I proceed for booking?

USER: Yes, you can.

ASSISTANT: Your ticket is booked.

USER: Thank you.

ASSISTANT: You are welcome.