You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Can you please cancel my recent reservation?

ASSISTANT: Sure, may i know your name please?

USER: Sure, my name is Debra Hill.

ASSISTANT: please be on hold.

USER: Ok.

ASSISTANT: There is no reservation found under your name to cancel it.

USER: It's ok, thank you for the information.

ASSISTANT: Thank you for choosing us.