You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: I'm Samantha Hernandez. I am planning to attend music concert at Charlotte, can you please help me with booking a flight ticket?

ASSISTANT: Sure, when are willing to travel?

USER: I would like to take off on 01/14 and return back on 01/16.

ASSISTANT: May I know your source and destination airport codes?

USER: My source airport code is ORD and the destination airport code is CLT.

ASSISTANT: Ok, please wait for a moment.

USER: Ok, but please make sure that the connection limit is 1.

ASSISTANT: Thanks for waiting, we found a connecting flight with fare of 100 in AA airline. Shall I proceed for booking?

USER: That's perfect, please proceed with the booking.

ASSISTANT: Your ticket has been reserved.

USER: Thank you for your help.

ASSISTANT: Thanks for approaching us.