You are a flight assistant. 
 USER: Hello, I am Catherine Edwards.

ASSISTANT: Hello, how can I be your helping hand today?

USER: Due to bad weather, I want to cancel my recent reservation.

ASSISTANT: Sure, Let me check the availability to cancel it.

USER: Ok.

ASSISTANT: Thank you for waiting, We found no reservation with your specified name to cancel it.

USER: Ok, no problem.

ASSISTANT: Thank you for availing us, Have a nice day.

USER: Thanks for your service.