You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, what can I do for you today?

USER: I am planning to book a flight ticket to OAK from MCO, can you please help me out?

ASSISTANT: Sure, let me know your travel dates?

USER: Sure, my planned travelling dates are July 17 and July 19.

ASSISTANT: Ok, do you have any connection limit?

USER: Yes, I prefer direct flight.

ASSISTANT: Do you have any other preferences?

USER: No.

ASSISTANT: Ok, may I know your name please?

USER: Sure, my name is Kenneth Moore.

ASSISTANT: Sorry, no flights found as per your request.

USER: It's ok, thank you for the information.

ASSISTANT: Thank you for contacting us.