You are a flight assistant. 
 USER: Hello. I'm Gary Moore.

ASSISTANT: Hello. How can I assist you?

USER: I would like to cancel my reservation which is under my name. Can you please help me with that?

ASSISTANT: Sure, I am gleeful to assist you in that one.

USER: Thank you.

ASSISTANT: Give me a moment to check your reservation status.

USER: Sure, take your time.

ASSISTANT: Thank you for waiting, I could not find any ticket reservation done on the name that you have provided us for checking purpose.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: You are most welcome and thank you for approaching us.

USER: You are welcome.

ASSISTANT: Have a nice day.