You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I am Stephen Parker. I have to attend a Live Concert at Phoenix, could you please help me with booking a flight ticket?

ASSISTANT: Stephen Parker, may I know your journey dates please?

USER: I would like to take off on 12/20 and return on 12/22.

ASSISTANT: Ok, mention your airport codes.

USER: My source airport code is MCO and destination airport code is PHX.

ASSISTANT: Flight-1029 is available for you with 1 connection at the price of 200. Can I book it?

USER: Please proceed with the booking.

ASSISTANT: Your ticket is booked.

USER: I really appreciate your help, thank you for your service.

ASSISTANT: Thank you for reaching us.