You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Emily Martin.

ASSISTANT: Emily, how can I assist you?

USER: Due to bad weather, I want to cancel my recent reservation.

ASSISTANT: Ok, let me check.

USER: Ok.

ASSISTANT: Sorry, no reservation found by your name.

USER: No problem. Thank you for your time.

ASSISTANT: Thank you for reaching us.