You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Cynthia Baker here.

ASSISTANT: How can I help you?

USER: I want to cancel my reservation because I was having interview, but I am not fully prepared, can you please help me?

ASSISTANT: Sure, I am here to help you. Please give me a minute I will check the reservation list.

USER: Ok.

ASSISTANT: Thanks for your precious time. Sorry, there is no active reservation found on your name to cancel.

USER: That's ok, thank you for your help.

ASSISTANT: Thank you for availing us, hope to see you again.