You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: Can you please assist me to book a ticket from PHL to IAH?

ASSISTANT: Sure, I can help you in booking. Could you please provide your journey dates?

USER: Sure, my travelling dates are 05/05 and 05/07.

ASSISTANT: As per your request there is a flight 1002 with a fare of 100 and connection limit 1. Shall I continue to book your ticket?

USER: Yes, please proceed.

ASSISTANT: Before proceeding may I know your name?

USER: Yes, my name is Kevin Collins.

ASSISTANT: Ok Kevin, your ticket is confirmed. Have a happy journey.

USER: Thank you for your service.

ASSISTANT: Thank you for contacting us.

USER: Your welcome.