You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I am looking for a 0 connection flight to Oakland. Can you help me?

ASSISTANT: Sure, please provide your airport codes.

USER: The respective airport codes are LAX and OAK.

ASSISTANT: May I know your itinerary dates?

USER: My planned journey dates are 04/23 and 04/25.

ASSISTANT: Please hold on for a while.

USER: Ok, take your time.

ASSISTANT: May I know your name?

USER: My name is Catherine Taylor.

ASSISTANT: Sorry Taylor, no direct flight is available on your planned dates.

USER: Its ok, thank you for the information.

ASSISTANT: Thank you for contacting us.