You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: My name is Dorothy Hernandez. I would like to travel from HOU to AUS.

ASSISTANT: Ok, can you please tell me your travel dates to proceed?

USER: My preferable dates are from 12/27 to 12/29.

ASSISTANT: I found a flight 1029 of AA airlines matches with your preferences, can I proceed?

USER: Please proceed.

ASSISTANT: Your ticket has been booked.

USER: Thank you for your help.

ASSISTANT: Most welcome.