You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: Can you help me in booking a flight ticket from OAK to SEA?

ASSISTANT: Sure, please mention your travel dates.

USER: I want to travel on 10/04, and return on 10/06.

ASSISTANT: Do you have any preferences?

USER: I prefer for business class.

ASSISTANT: Do you have any other preferences?

USER: I need a connecting flight.

ASSISTANT: May I know your name?

USER: I am Scott Edwards.

ASSISTANT: Sorry, I did not find any flights for you.

USER: Ok, no issues. Thanks for the information.

ASSISTANT: Thank you for reaching us.