You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. May I have your name please?

USER: I am Jacob Johnson.

ASSISTANT: How can I aid you Jacob Johnson?

USER: I want to decorate my home with colour full flowers. So, I want to go for Flower Festival at New York. Can you help me in my booking?

ASSISTANT: Sure, I am perky to help you.

USER: Thank you.

ASSISTANT: Can you please mention the travel dates?

USER: I will start my journey on 05/23. I will return on 05/25.

ASSISTANT: Would you like to go with a connecting flight?

USER: I need a direct flight.

ASSISTANT: Ok.

USER: My origin is New York, NY - LGA.

ASSISTANT: Please share the boarding and destination codes.

USER: My destination is New York, NY - JFK.

ASSISTANT: Thanks for your journey details. Sorry to inform you that, we could not provide direct flight on your specified routes.

USER: Ok. Do not proceed with my booking.

ASSISTANT: Ok.

USER: Thank you for your kind information.

ASSISTANT: Thanks for reaching us. Have a nice day.