You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I guide you today?

USER: I want to book a flight ticket from MCO to PHL, can you help me with it please?

ASSISTANT: Sure, let me know your planned journey dates?

USER:  My travelling dates are Mar 23 and Mar 25.

ASSISTANT: May I know your connection limit?

USER: I am comfortable with any connection.

ASSISTANT: Do you have any other specifications?

USER: No.

ASSISTANT: May I know your good name please?

USER: My name is George Davis.

ASSISTANT: I found a direct flight 1002 in American Airline with fare 100 and class is economy. Shall I proceed?

USER: Yes, please.

ASSISTANT: Your flight ticket has been confirmed.

USER: Thank you.

ASSISTANT: Thank you for reaching us.