You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: I am Amanda Roberts. As my trip got cancelled I want to cancel my reservation, so can you help me with it please?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Wait for some time.

USER: Sure.

ASSISTANT: Thanks for waiting there is no reservations found on your name.

USER: It's ok, thank you for the information.

ASSISTANT: Thanks for choosing us.