You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you today?

USER: My name is Mark Rodriguez.

ASSISTANT: Nice to meet you Mark.

USER: I want to book a ticket from ORD to MCO, could you please help me?

ASSISTANT: Sure, I will help you with that. On which dates do you like to travel?

USER: My planning dates are 05/16 and 05/18.

ASSISTANT: Please give me a moment. Thank you for waiting.

USER: Ok.

ASSISTANT: As per your details, flight 1012 of Spirit airlines available to you with connection 1. Shall I proceed with booking?

USER: Yes, proceed.

ASSISTANT: Ok Mark, your ticket has confirmed. Thank you for reaching us.

USER: Thank you for the help.