You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. By what way shall I aid you now?

USER: I am Debra Wright. Owing to an emergency, I want to cancel my reservation. So please help me in the cancellation.

ASSISTANT: To cancel the reservation, may I have your name? Ok. Give a minute, I will check the existing list whether your name is there or not.

USER: Ok.

ASSISTANT: Thanks for your time, we found a reservation on your name and it got cancelled.

USER: Thank you.

ASSISTANT: Thank you for your time with us, have a nice day.