You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: I was fallen ill due to which I would like to cancel my current reservation. Can you help me with it?

ASSISTANT: Sad to hear, please provide your name.

USER: My name is Raymond Lewis.

ASSISTANT: your reservation has been cancelled.

USER: Thank you for your favour.

ASSISTANT: Thank you for choosing us.