You are a flight assistant. 
 USER: Hello, Thomas Lopez here.

ASSISTANT: Hello. Welcome to Austin Airline agency. How can I assist you today?

USER: I have planned to visit Philadelphia for a festival celebrations, so could you please help me to book a flight from OAK to PHL?

ASSISTANT: That's nice Thomas. Will you please help me by providing your planned dates that you want to travel?

USER: My boarding is on 02/16 and please book a return flight also on 02/18. Please ensure that flight should be with connection 1.

ASSISTANT: Please give me a moment, I can get back to you with the related information.

USER: Sure, take your time.

ASSISTANT: Thank you for waiting. As per your request, there is a flight with price 100 and the connections 1 is available. Shall I proceed for booking?

USER: Sure, please proceed.

ASSISTANT: Your ticket is reserved.The flight number is 1005 and the airline is Hawaiian.

USER: Thank you for your help, have a good day.

ASSISTANT: It's my pleasure to help you.Have a great day.