You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. What service do you need from our agency?

USER: I would like to travel from OAK to PHX as a holiday trip.

ASSISTANT: Sure, I am happy to help you. Can I know your name please?

USER: Timothy Gonzalez here.

ASSISTANT: In which dates you are willing to travel?

USER: My trip dates are 01/31 and 02/02.

ASSISTANT: Timothy Gonzalez, can I know your requirement about the connections in between your journey?

USER: I need break in my journey.

ASSISTANT: Is there any preference about the class type?

USER: No.

ASSISTANT: Ok, please give me a minute.

USER: Make sure, Departure time should be afternoon.

ASSISTANT: There is a business class ticket available in the Delta airlines which costs 600. This flight departing in the afternoon time and returning in the morning time. Shall I book the ticket?

USER: Go ahead.

ASSISTANT: I have confirmed your ticket with the flight-1023 which is having a single connection limit in between your journey.

USER: Thank you so much, I am happy with your service.

ASSISTANT: My pleasure, thank you for consulting us.