You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Rachel Jones.

ASSISTANT: How may I assist you Jones?

USER: I want to travel from NC-CLT to DC-IAD for a business trip.

ASSISTANT: Can you provide your journey dates please?

USER: My departure date is 09/18 and return date is 09/20.

ASSISTANT: Wait a moment please.

USER: Make sure my price limit is 500 and the connections limit is 1.

ASSISTANT: Yes, there is a flight 1003 of Hawaiian airlines meeting all your requirements. Shall I proceed with the booking?

USER: Please proceed for booking.

ASSISTANT: Your ticket has been booked successfully. Thank you and have a safe journey.

USER: Thank you for helping me.

ASSISTANT: Welcome.