You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you?

USER: I want to cancel my reservation as my client meeting got cancelled. Can you help me in cancelling my reservation made on name Jason Hernandez.

ASSISTANT:  Sure, we are here to help you. Please wait a while.

USER: Sure.

ASSISTANT: Thanks for your time. We didn't found any reservation by this name.

USER: Ok, no problem. Thanks for your response.

ASSISTANT: Thank you for opting us.