You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I aid you?

USER: I want to cancel my reservation which is done recently, can you please help me in this?

ASSISTANT: Sure, I am here to help you. May I know your name?

USER: Sure, my name is Jason Adams.

ASSISTANT: I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: Ok, not an issue. Anyways, thank you for your service.

ASSISTANT: Thank you for choosing us.