You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: Due to bad weather I want to cancel my recent reservation. Can you help me?

ASSISTANT: Sure, I can help you out. Please mention your name.

USER: Justin Brown is my name.

ASSISTANT: Ok, please hold on, I will revert you.

USER: Sure.

ASSISTANT: Thanks for your time, We could not found any reservation done on your name. Thanks for reaching us, Have a great day!.

USER: That's not a problem. Thanks for your response.