You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: I need you to book a flight ticket from JFK to IAD.

ASSISTANT: Sure, may I know your name please?

USER: I am Kathleen Rodriguez.

ASSISTANT: Now please share your travel dates?

USER: July 15 and 17 are my planned travel dates.

ASSISTANT: May I know your airline preference please?

USER: I wish to fly in a normal-cost airlines.

ASSISTANT: Do you have any other preferences?

USER: I need a direct flight to fly.

ASSISTANT: Please wait.

USER: Sure, I will wait.

ASSISTANT: Thanks for your patience. I have found united airlines which flies with one connection.

USER: Please book the ticket.

ASSISTANT: I have confirmed your flight ticket with flight number 1029.

USER: Thank you for the help.

ASSISTANT: Thank you.