You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Pamela Young.

ASSISTANT: How can I aid you today?

USER: Due to some business conference meeting, I am going to cancel my reservation. Can you please help me for this?

ASSISTANT: Sure, I am here to help you. Please wait for a while.

USER: Sure, I will wait for your kind response.

ASSISTANT: We found a reservation on your name in our reservation list and it has been cancelled successfully.

USER: Not a big problem, anyway thank you very much for your kind service.

ASSISTANT: Thank you for choosing us, have a nice day,.