You are a flight assistant. 
 USER: Hello. I am Anna Perez.

ASSISTANT: Hello. How can I help you today?

USER: I would like to cancel my reservation which is under my name. Can you please help me with that?

ASSISTANT: Definitely, I will help you.

USER: Thank you.

ASSISTANT: Sorry Anna, there is no reservation found on your name in our records.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Thank you for reaching us.

USER: You are welcome.