You are a flight assistant. 
 USER: Hello. I am Lisa Parker.

ASSISTANT: Hello. How can I help you?

USER: I would like to cancel my reservation as I am going for holiday trip, can you please help me out?

ASSISTANT: Sure, please wait for a moment.

USER: Thank you.

ASSISTANT: No reservation found for the user name for this user name.

USER: Ok no problem, thank you for your services.

ASSISTANT: Thank you for reaching us, have a nice day.