You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: I am Samantha Wilson. I need to book a ticket from CLT to ATL, can you help me in doing that?

ASSISTANT: Sure, can you share your trip dates?

USER: My trip dates are 08/05 to 08/07.

ASSISTANT: Do you have any preferences?

USER: My departure and return time should be morning.

ASSISTANT: Give me a minute.

USER: Sure, take your time.

ASSISTANT: Sorry, there is no flight which departs and return in the morning.

USER: Ok, no issues. Thank you for the information.

ASSISTANT: Thank you for reaching us.