You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: My self Debra Miller.

ASSISTANT: Ok.

USER: I would like to cancel my reservation because of my destination has fully covered with ice. Can you please help me with that?

ASSISTANT: Ok Debra, your reservation is cancelled.

USER: Thank you for helping me.

ASSISTANT: Thank you for reaching us.Have a great day.

USER: Most welcome.