You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I guide you?

USER: I want to book a ticket from PHX to EWR to attend Film festival.

ASSISTANT: Sure, I can assist you. Kindly share me your travelling dates.

USER: My journey dates are Mar 4 and Mar 6.

ASSISTANT: Do you require any break?

USER: I want single connected flight.

ASSISTANT: May I know your name?

USER: Sure, Joshua Green here.

ASSISTANT: Give me  a minute.

USER: Ok.

ASSISTANT:  We are unable to provide flight in between your journey routes due to some technical up-gradation at destination airport.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you for choosing us.