You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: I'm Emma Johnson. I am planning to attend music concert at EWR, can you please help me with booking a flight ticket from PHX?

ASSISTANT: May I know on what dates would you like to travel?

USER: Sure, I would like to take off on 04/12 and return back on 04/14.

ASSISTANT: There is a flight-1022 with Hawaiian airline, shall I proceed?

USER: Yes, please proceed with the booking if the connection limit is 1.

ASSISTANT: Ok, your ticket has been done with your name.

USER: Thank you for your help.

ASSISTANT: Welcome.