You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I want to cancel my recent reservation. Can you help me out?

ASSISTANT: May I know your name please?

USER: Paul Nelson.

ASSISTANT: Please wait.

USER: Ok.

ASSISTANT: Sorry, no reservation found ion your name to cancel.

USER: That's ok. Anyways, thank you.

ASSISTANT: Most welcome.