You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you today?

USER: Can you please cancel my recent reservation? As my planned trip has been cancelled.

ASSISTANT: Sure, may I know your good name?

USER: Sure, my name is Melissa Evans.

ASSISTANT: We found a reservation on your name, shall I cancel it?

USER: Yes.

ASSISTANT: Your reservation has been cancelled successfully.

USER: Thank you so much.

ASSISTANT: Thank you for choosing us.