You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: I made a reservation earlier to go for a trip with my friends, due to important meeting with my share holders I want to cancel my recent reservation. Can you help me out?

ASSISTANT: Sure, can I have your name?

USER: My name is Nancy Perez.

ASSISTANT: Please stand by.

USER: Ok.

ASSISTANT: There is no reservation found with your name.

USER: No worries, thank you for the information.

ASSISTANT: Have a good day.