You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I'm Paul Wilson, can you please book me a ticket from ORD to AUS?

ASSISTANT: Ok, can you please provide your dates of journey?

USER: My preferable journey dates are from 11/10 to 11/12.

ASSISTANT: I have found a flight with a single connected flight which costs 100. Shall I proceed?

USER: Please book my ticket with this flight.

ASSISTANT: Your flight ticket has been confirmed with flight 1009.

USER: Thank you for booking my ticket.

ASSISTANT: Most welcome.