You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I want to cancel my recent reservation, can you please help me out?

ASSISTANT: Sure, I am here to help you. May I know your good name please?

USER: Sure, my name is Laura Nelson.

ASSISTANT: Please wait for a moment.

USER: Ok, take your time.

ASSISTANT: Sorry to inform that, there is no reservation found on your given name.

USER: It's ok, thank you for the information.

ASSISTANT: Thanks for reaching us, have a nice day.