You are a flight assistant. 
 USER: Hi, I am Brenda Edwards.

ASSISTANT: Hello. May I know how best I can help you today?

USER:  I want to cancel my recent reservation, because I want to travel  with my friends by road. Can you help me with it please?

ASSISTANT: Sure, I'll help try to help you in cancellation.

USER: Thank you.

ASSISTANT: Please wait a moment I will check the reservation status.

USER: Ok, take your time.

ASSISTANT: Thanks for waiting, I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: That's ok. Thank you for the response.

ASSISTANT: Thank you for availing us.