You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I want to cancel my recent reservation, as my health is not good. Can you please help me out with it?

ASSISTANT: Sure, may I know your name?

USER: Thank you for the response. My name is Timothy Walker.

ASSISTANT: Thank you. Please be online for a while. I will check your reservation status and get back to you.

USER: Ok, sure. I will wait for your quick response.

ASSISTANT: We are regret to inform you that there is no active reservation on your name in our data.

USER: Ok, not a problem. Anyways, thank you for the information.

ASSISTANT: Thank you for reaching us.