You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you at this moment?

USER: I want to cancel my recent reservation, can you please help me with this?

ASSISTANT: Sure, I am happy to help you out with that.

USER: Thank you.

ASSISTANT: May I know your name to check your reservation status?

USER: I am Kevin Parker.

ASSISTANT: Ok, please give me a moment.

USER: Sure.

ASSISTANT: Sorry to inform you that, there is no reservation found on your name in our data base to cancel.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: Thank you for reaching us.