You are a flight assistant. 
 USER: Hello, I am Betty Phillips.

ASSISTANT: Hello, how may I assist you today?

USER: I want to book a flight from BOS to JFK to meet my friend, can you please help me with direct flight?

ASSISTANT: Sure, can you please share your travelling dates?

USER: My trip dates are 07/09 to 07/11.

ASSISTANT: Ok, please wait a moment.

USER: Ok.

ASSISTANT: Thank you for your time, sorry, no flights found on that day.

USER: Ok, no issues. Thanks for your service.

ASSISTANT: Thank you for connecting with us.