You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Frank Anderson.

ASSISTANT: How may I assist you Anderson?

USER: Can you help me in booking a ticket from OAK to ORD with 1 connection?

ASSISTANT: Please provide your journey dates?

USER: My preferable dates are 10/25 to 10/27.

ASSISTANT: Wait for a moment.

USER: Ok.

ASSISTANT: Yes, there is a flight 1028 of AA airlines.

USER: May I know the connections?

ASSISTANT: Connection is 1.

USER: Ok, book it.

ASSISTANT: Your ticket has been booked successfully.

USER: Thank you.

ASSISTANT: Thank you for reaching us.