You are a flight assistant. 
 USER: Hello, I am Jerry Baker.

ASSISTANT: Hello, how may I support you?

USER: I want to cancel my reservation as my project got ramp down. Can you please cancel my reservation?

ASSISTANT: Sure, I can help to cancel your reservation. Please wait a moment.

USER: Ok.

ASSISTANT: Thanks for your time. There was no reservation found on your name.

USER: Ok, no problem. Thank you for your response.

ASSISTANT: Thank you for contacting us.