You are a flight assistant. 
 USER: Hi, myself Anna Scott.

ASSISTANT: Hello Anna, how may I help you?

USER: I want to cancel my reservation as I am unwell, could you please help me in cancelling my reservation?

ASSISTANT: Sure Anna, I will help you. Let me check your reservation status in our database.

USER: Sure, I will wait for your response.

ASSISTANT: Anna, no reservation found on your name.

USER: Not an issue, thank you for checking.

ASSISTANT: Thank you Anna for contacting us.