You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I am Janet Parker, can you please help me in changing my recent reservation?

ASSISTANT: Sure Parker, please wait a moment.

USER: Ok, sure.

ASSISTANT: Sorry to say that, there is no reservation found on your name.

USER: Ok, fine thank you for checking.

ASSISTANT: Thank you for approaching us.

USER: Most welcome.