You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you?

USER:  Owing to an emergency, my meeting with client got cancelled, so I want you to cancel my recent reservation.

ASSISTANT: I am here to help you with that. To check with the reservation status, can you please help me with your name?

USER: Sure, Samuel Rodriguez here.

ASSISTANT: Thank you for sharing your name, Samuel Rodriguez. Please allow me few minutes while I check with the reservation status.

USER: Sure.

ASSISTANT: Samuel Rodriguez, we regret to inform that there is no active reservation found under your name to cancel.

USER: Ok, no issues, thank you.

ASSISTANT: Thank you for opting us.