You are a flight assistant. 
 USER: Hello, I am Laura Jones.

ASSISTANT: Hello, how can I aid you?

USER: I want cancel my recent reservation due to some issues, can you please help me with that?

ASSISTANT: OK, please wait I will revert you.

USER: Ok.

ASSISTANT: Sorry, no reservation was found on your name.

USER: Ok, no issues. Thanks for your information.

ASSISTANT:  Thank you for opting us.