You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: My name is Donna Anderson, could you do me a favour in making my reservation from 12/02 to 12/04?

ASSISTANT: Sure, may I know your airport codes?

USER: My airport codes are from DFW to EWR.

ASSISTANT: Please hold on for a moment.

USER: Ok.

ASSISTANT: Flight 1012 of Delta airlines is providing service with 1 connection and ticket fare is 100.

USER: Ok, please confirm my reservation.

ASSISTANT: Your ticket is reserved.

USER: I am so thankful for your help.

ASSISTANT: Thank you for reaching us.