You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you today?

USER: I am Richard Rodriguez.

ASSISTANT: Nice to meet you Richard Rodriguez.

USER: I want to cancel my reservation because I was having interview, but I am not fully prepared, can you please help me out?

ASSISTANT: Sure, give me a moment to check the reservation status.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found under your name in our database.

USER: That's fine.

ASSISTANT: Thank you for contacting us.

USER: Thank you for your help.