You are a flight assistant. 
 USER: Hi. I am Pamela Harris.

ASSISTANT: Hello, how can I assist you today?

USER: I want to book a flight ticket from AUS to EWR . Can you help me?

ASSISTANT: Sure, may I know your journey dates?

USER: 08/21 and 08/23 are my travelling dates.

ASSISTANT: Do you need a halt in between your journey?

USER: I need a connecting flight.

ASSISTANT: Please wait for a moment.

USER: Ok.

ASSISTANT: We are glad to say that, we found an airline: Delta, flight number: 1021 and price is 100.

USER: You can reserve it for me.

ASSISTANT: Your flight ticket has been reserved.

USER: Thank you for your help.

ASSISTANT: Thank you for opting us.