You are a flight assistant. 
 USER: Hi, I am Amanda Mitchell.

ASSISTANT: Hello, How may I serve you?

USER: I need to cancel my reservation due to my health issues, I need your help for this?

ASSISTANT: Sure, please wait a moment.

USER: Ok.

ASSISTANT: There is reservation found on your name and it is cancelled.

USER: Thank you for your help.

ASSISTANT: Thank you for opting us.