You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, How can I help you?

USER: Please help me to cancel my recent reservation.

ASSISTANT: Sure, May I know your name?

USER: Jacob Wright.

ASSISTANT: Ok, please wait a minute.

USER: Sure.

ASSISTANT: Thanks for waiting, there is active reservation on your name and it has been cancelled successfully.

USER: Thank you.

ASSISTANT: Thank you.