You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how shall I aid you?

USER: I am Pamela Roberts. I want to cancel my recent reservation as my shooting got cancelled.

ASSISTANT: Ok. Please give me a minute.I will check and let you know the details.

USER: Ok, sure.

ASSISTANT: Thanks you for waiting. Sorry for the inconvenience, we did not found any previous reservation on your name.

USER: Ok, no issues . Thank you for the information.

ASSISTANT: Thank you for connecting us. Have a great day.