You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Emily Perez. I am planing to  attend tennis Competition in JFK from CLT. Can you find a flight ticket for me?

ASSISTANT: Sure, may I know your travel dates please?

USER: Sure, my trip dates are 03/18 and back on 03/20.

ASSISTANT: Ok, please be on hold.

USER: Ok, make sure that the connection limit 1.

ASSISTANT: Sorry to inform you that there are no flights available for you with 1 connection.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: Thank you for choosing us.