You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I support you?

USER: I am Christine Williams. As I have fallen sick, due to bad weather I would like to cancel my recent reservation, can you please help me in cancelling my reservation?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Please wait for a while, I will check your reservation.

USER: Ok.

ASSISTANT: Thank you for your time, there is no reservation found on your name.

USER: Ok, no worries. Thank you.

ASSISTANT: Thank you for availing us.