You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: Edward Thomas here.

ASSISTANT: Yes, Edwards.

USER: Can you please help me in booking a flight ticket from OAK to LAX to meet my college fest?

ASSISTANT: Sure, I will help you out. Please provide me your travel dates.

USER: My travel dates are from 03/21 till 03/23.

ASSISTANT: Here is a flight with 1 connection and price is 100. Can I proceed with it?

USER: Yes, you may proceed.

ASSISTANT: Your ticket has been booked with 1027 flight in UA airlines.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us.