You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you?

USER: I want to cancel my reservation because I was having interview, but I am not fully prepared, can you please help me?

ASSISTANT: Sure, I will help you on that. Could you please provide your name to check your reservation status?

USER: Sure, I am Joshua Davis.

ASSISTANT: Sorry Davis, there is no reservation found under your name in our records.

USER: Ok, thank you for the information.

ASSISTANT: Thank you for reaching us, have a great day.