You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Can you please help me to cancel my recent reservation? Because I am unable to travel due to some health issues.

ASSISTANT: Sure, please share your good name?

USER: Thank you for your response. My name is Deborah Parker.

ASSISTANT: Please wait for a while.

USER: Ok, take your time.

ASSISTANT: Sorry, no reservation found on your given name.

USER: It's ok, not a problem with that. Thank you for your time.

ASSISTANT: Thank you for choosing us.