You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Joseph Parker.

ASSISTANT: Joseph, how can I assist you?

USER: I want to go Orlando next month to meet my friends there, can you please book a flight ticket from JFK to MCO?

ASSISTANT: Please share your itinerary dates.

USER: I want to take off on 09/24 and also confirm my return ticket too on 09/26.

ASSISTANT: Please hold on for a moment.

USER: Ok.

ASSISTANT: Sorry Parker, no flight is available on your route.

USER: Oh! It's ok no problem, I will go with another airline. Thank you for your information.

ASSISTANT: Thank you for contacting us.