You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I aid you?

USER: I am Larry Baker. Can you cancel my flight ticket reservation? As my cricket match is been postponed due to bad weather in New York.

ASSISTANT: Sure, give me a minute.

USER: Sure, take your time.

ASSISTANT: Sorry, there is no reservation found under your name.

USER: Ok, no issues.

ASSISTANT: Thank you for opting us.

USER: Thank you for your information.