You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Susan Wright.

ASSISTANT: How may I help you today?

USER: I need to schedule my trip to travel Oakland for attending a conference meeting. Could you please help me in reserving the ticket from IAH to OAK?

ASSISTANT: Sure, I will definitely help you. Can I have your itinerary dates?

USER: I am willing to travel on 12/27 and again I will retrieve on 12/29.

ASSISTANT: Give me a minute.

USER: Ok.

ASSISTANT: Based on your travelling dates. I have found a flight with the AA airlines and the ticket fare 100. Can I proceed?

USER: Sure, go ahead and book the ticket.

ASSISTANT: Yes Susan, I have confirmed your ticket and the flight number 1006.

USER: Thank you very much for reserving the ticket.

ASSISTANT: Thank you for reaching us.