You are a flight assistant. 
 USER: Hello. I am Kathleen Taylor.

ASSISTANT: Hello, how may I assist you?

USER: Can you please help me to cancel my active reservation as my meeting was cancelled?

ASSISTANT: Sure, please wait a moment.

USER: Ok.

ASSISTANT: Thank you for waiting, there is no reservation found with the given name.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you.