You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I amend you now?

USER: Can you please help me in changing my existing reservation?

ASSISTANT: Sure, we are glad to serve you.

USER: Thank you.

ASSISTANT: Before proceeding further may I know your name?

USER: Gary Rodriguez here.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: We found your reservation, can you please assist me with journey dates?

USER: My trip dates are 02/04 - 02/06.

ASSISTANT: Do you like to go with a connecting or direct flight?

USER: I need a single connecting flight.

ASSISTANT: May I know your new airport codes?

USER: My airport codes are JFK - MSP.

ASSISTANT: Is there any other specifications required for your journey?

USER: No.

ASSISTANT: Ok, please wait a while.

USER: Sure.

ASSISTANT: I regret to inform you that we haven't found any flights based on your new specifications.

USER: No issues, thank you.

ASSISTANT: Thanks for approaching us.