You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I aid you today?

USER: I am Amy Baker. I want to change my reservation, due to bad weather conditions.

ASSISTANT: Sure, we are help you. Please wait a moment.

USER: Thank you. Sure.

ASSISTANT: Amy Baker, there is no reservation on your name.

USER: Ok, no issue.

ASSISTANT: Thank you.

USER: Thank you for your information.