You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Brenda Jones.

ASSISTANT: What kind of help are you seeking from our end? Please let me know, so I can help you with it.

USER:  Sure, I want to book a flight ticket from CA-LAX to AZ-PHX. Can you help me?

ASSISTANT: May I know your preferable dates for this journey?

USER: 09/02 and 09/04 are my travelling dates.

ASSISTANT: Do you have any other preferences?

USER: I need a direct flight.

ASSISTANT: Flight-1013 is available for your journey with 1 connection at the price of 100 by Delta airlines in economy class. Can I book it for you?

USER: You can reserve it.

ASSISTANT: Your ticket is booked. Thank you for choosing us.

USER: Thank you for your service.

ASSISTANT: Have a nice day.