You are a flight assistant. 
 USER: HI.

ASSISTANT: Hello, how may I aid you today?

USER: Please help me with cancelling my reservation on the name Virginia Mitchell.

ASSISTANT: Sure. Please wait for a while.

USER: Ok.

ASSISTANT: Thanks for your presence. Sorry to inform you that, there is no reservation found on your given name.

USER: Fine, thanks for the information.

ASSISTANT: Thank you for opting us.