You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I want to cancel my recent reservation due to cancel of my event.

ASSISTANT: Sure, may I know your name?

USER: Could you please help me?

ASSISTANT: Sure, I will help you.

USER: I am Margaret Turner.

ASSISTANT: Thank you for providing your name. Can you please wait a minute?

USER: Sure.

ASSISTANT: Sorry, there was no reservation found on your name.

USER: No worries thank you for the information.

ASSISTANT: Thank you for choosing us.