You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you today?

USER: I am Brandon Turner. I want to cancel my recent reservation, Can you please help me out?

ASSISTANT: Sure, please wait for a minute.

USER: Sure.

ASSISTANT: I could not find any reservation with your name in our database.

USER: Ok, not an issue. Thank you.

ASSISTANT: My pleasure.