You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Melissa Thompson.

ASSISTANT: Melissa, how may I help you?

USER: I am looking for a flight from PHX to ORD, can you help me over that?

ASSISTANT: Sure, please provide your trip dates.

USER: Ok, my travel dates are from 09/19 and 09/21.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Hawaiian airlines with flight 1006 is available on your route.

USER: Ok, please proceed.

ASSISTANT: Your ticket is confirmed.

USER: Thanks for your help.

ASSISTANT: Thank you for reaching us.