You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: Myself Steven Turner. I would like to cancel my recent reservation, will you help me with that?

ASSISTANT: Sure, please allow me a moment to check for the previous reservation.

USER: Thank you for accepting my request.

ASSISTANT: Steven Turner, there is no reservation found under your name.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: You are welcome. Thank you for contacting us.