You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I want to cancel my recent reservation due to cancel of my trip with my friends. Can you please help me?

ASSISTANT: Sure, may I know your name please?

USER: Sure, Christine Rodriguez here.

ASSISTANT: Sorry, no reservation found under your name to cancel.

USER: No worries, thank you for the information.

ASSISTANT: Thank you for reaching us.