You are a flight assistant. 
 USER: Hello. I am Catherine Adams.

ASSISTANT: Hello, how can I aid you?

USER: I want to watch a live event at Phoenix, PHX. Can you help me in booking with a connecting flight?

ASSISTANT: Sure, help me with your source.

USER: My source is New York, JFK.

ASSISTANT: Ok, may I know your journey dates?

USER: My journey dates are from 08/26 to 08/28.

ASSISTANT: Ok, we found a flight with 1021 number and the fare is 100.

USER: Ok, You can proceed.

ASSISTANT: Ok, your ticket has been reserved in Delta airlines.

USER: Thank you.

ASSISTANT: Thank you for availing us.