You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you?

USER: Can you help me cancel my reservation due to bad weather which was made on the name of Jonathan Wilson?

ASSISTANT: Sure, We are here to help you. Please wait a while.

USER: Sure.

ASSISTANT: Thanks for your time. We didn't found any reservation by this name.

USER: That's ok, thank you for your response.

ASSISTANT: Thank you for choosing us.