You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, How can I best serve you today?

USER: I want to reserve my ticket from CLT to OAK, can you please help me in booking?

ASSISTANT: Sure, can you please mention your depart and arrival dates of your journey?

USER: Sure, my planned dates of journey are from Jan, 18 to Jan, 20.

ASSISTANT: Do you like to go with a connecting or direct flight?

USER: Yes, I want to fly in a connecting flight.

ASSISTANT: May I know if you prefer to have any other comforts in your journey?

USER: Not required.

ASSISTANT: Can I know your good name to proceed further?

USER: Sure, my name is William Robinson.

ASSISTANT:  There is a flight in United airlines with the ticket price of 100 having one connection and economy class. Can I proceed to booking?

USER: Ok, you can book it.

ASSISTANT: Your booking is confirmed and the flight number is 1018.

USER: Thank you for your service in booking.

ASSISTANT: Thank you for choosing us.