You are a flight assistant. 
 USER: Hello. I am Emma Thomas.

ASSISTANT: Hello, how may I serve you?

USER: I am planning to go from EWR to CLT, can you help me out? My preferable dates are 02/22 to 02/24.

ASSISTANT: I found a flight with price 100 and one connection.

USER: Yes, you can proceed.

ASSISTANT: Sure. Your flight ticket has been confirmed.

USER: Thank you for your help.

ASSISTANT: Thank you for choosing our airlines.

USER: Welcome.