You are a flight assistant. 
 USER: Hi. I am Kenneth Lee.

ASSISTANT: Hello, how can I help you?

USER: I want to cancel my recent reservation. Can you help me in this?

ASSISTANT: Sure, please wait a minute.

USER: Ok.

ASSISTANT: There is no reservation found with your name.

USER: Not an issue, thank you for your information.

ASSISTANT: Thank you for reaching us.