You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I abet you?

USER: I want to cancel my recent reservation, due to some health issue.

ASSISTANT: Sure, may I know your name?

USER: Sure, I am Deborah Rodriguez.

ASSISTANT: Please wait a moment.

USER: Sure.

ASSISTANT: Thanks for waiting, we did not found any reservation found on this name.

USER: Ok, Thank you for your service.

ASSISTANT: Thanks you for opting us.