You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I am Michael Jackson. I am planning to book a ticket from AUS to SFO. Can you please help me out?

ASSISTANT: Ok, let me know your trip dates to get a flight for you.

USER: I would like to travel on 11/16 and return back on 11/18.

ASSISTANT: Ok, please wait a moment.

USER: Sure, I will wait.

ASSISTANT: Thanks for your time, there is a connecting flight-1024 on UA airline.

USER: Please proceed the booking.

ASSISTANT: OK, your ticket has been done.

USER: Thank you for your service.

ASSISTANT: Welcome Michael Jackson.