You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: Can you help me to cancel the reservation I had done recently?

ASSISTANT: May I know your name?

USER: Ok, please check for the name Emily Baker.

ASSISTANT: Sorry, no reservation found with your name.

USER: Ok, my friend had cancelled the reservation and forgot to inform me. Anyways thank you for assisting me.

ASSISTANT: Thanks for choosing us.