You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello. How may I assist you?

USER: I am Deborah Rodriguez. I made a earlier reservation to attend a training session, due to bad weather conditions, I want to cancel my reservation.

ASSISTANT: Ok.

USER: Can you please help me with that?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Please, standby.

USER: Sure.

ASSISTANT: Thanks for waiting.

USER: Ok.

ASSISTANT: I did not find any reservation on your name.

USER: Ok, no issue. Thank you.

ASSISTANT: Thank you for reaching us.