You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I want to cancel my recent reservation, please help me out.

ASSISTANT: Sure, I will help you with the flight ticket cancellation. May I know your name please?

USER: My name is Nicholas Rodriguez.

ASSISTANT: Thanks for waiting. But I am sorry to say that there is no flight reservation on your name.

USER: Ok, no issue. Thank you for your information.

ASSISTANT: Thank you.