You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: I would like to travel from PHL to CLT as a holiday trip.

ASSISTANT: Sure, may I know your planned travel dates?

USER: My journey dates are 05/05 and 05/07.

ASSISTANT: Do you have any another specifications on your journey?

USER: I need only direct flight.

ASSISTANT: Is there any another specifications?

USER: No.

ASSISTANT: May I know your name for the documentation process?

USER: Brandon Thomas here.

ASSISTANT: Sorry, no flights are available on your required dates.

USER: No problem, Thanks for the information.

ASSISTANT: Welcome, thank you for reaching us.