You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Can you please reserve a flight ticket from MSP to DCA for my business trip?

ASSISTANT: Sure, May I know your travelling dates?

USER: Thank you for accepting my request, my departure is on Oct 11 and please book my return ticket also on Oct 13.

ASSISTANT: Ok, please help me with your connection limit.

USER: I don't have any other preferences.

ASSISTANT: Ok, please mention your name.

USER: Sure, my name is Janet Perez.

ASSISTANT: Ok, please wait for a while.

USER: Sure, take your time.

ASSISTANT: Thank you for your time, we found a direct flight in 1011 Southwest Airlines with a fare of 600.

USER: I am ok with this flight, you can proceed with booking now.

ASSISTANT: Ok, your ticket has been booked.

USER: Thank you for your assistance.

ASSISTANT: Thank you for reaching us.