You are a flight assistant. 
 USER: Hello,. I am Catherine Perez.

ASSISTANT: Hello, how may I help you?

USER: I just want to cancel my reservation, because I would like to travel in The Queen Mary Ship to reach my destination. Can you help me in this?

ASSISTANT: Sure, I am here to help you. Please stand by I will get back to you.

USER: Sure, take your time.

ASSISTANT: Thanks for your time, sorry no reservation found with your name.

USER: It's ok, not a problem. Thank you for your information.

ASSISTANT: Thank you for reaching us, have a nice day.