You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?

ASSISTANT: Sure, I can help you with that. May I know your good name please?

USER: My name is Kevin Parker.

ASSISTANT: Ok, please wait for a while.

USER: Ok, I will wait.

ASSISTANT: I found your reservation and I have successfully cancelled it.

USER: Anyway, thanks for helping me.

ASSISTANT: Thank you for choosing us.