You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you at this moment?

USER: I am Deborah Jones, can you help me finding flights from IAH to SFO to attend my project event?

ASSISTANT: Sure, I am glad to help you.

USER: Thank you.

ASSISTANT: Can you please provide your planned journey dates to proceed further?

USER: I am going to start my journey on 11/10 and I am going to return on 11/12.

ASSISTANT: Wait a moment please, let me check the flights availability.

USER: Ok, I will wait for your response.

ASSISTANT: Deborah Jones, there are no flights available on your provided dates on this route.

USER: Oh! It's ok, no problem. Thank you for your services.

ASSISTANT: Thank you for contacting us.