You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: I want to cancel my recent reservation under the name of John Thompson. Can you help me in this?

ASSISTANT: Sure, please wait for a while.

USER: Ok.

ASSISTANT: Sorry, no reservation found on your name.

USER: It's ok, not an issue.

ASSISTANT: Thank you for opting us.

USER: Thank you for your information.