You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello.

USER: I am Nicholas Rodriguez.

ASSISTANT: How may I aid you today?

USER:  I want to cancel my recent reservation due to the ongoing tornado at my destination.

ASSISTANT: Ok.

USER: Can you help me in cancelling my reservation?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please hold on for a while, I will check the reservation list and let you know.

USER: Sure.

ASSISTANT: Thanks for your valuable time.

USER: Ok.

ASSISTANT: We did not find any reservation on your name in the database.

USER: Ok, thanks for the information.

ASSISTANT: Thanks for availing us, Have a nice day.