You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I amend you today?

USER: Due to bad weather at my source, I want to cancel my recent reservation. Can you please help me with this?

ASSISTANT: Sure, we are glad to help you to cancel your reservation. Let me know your name to cancel.

USER: Sure, you can check the reservation on the name of Amy Young.

ASSISTANT: Sure, please wait for a moment.

USER: Sure, I will wait.

ASSISTANT: Thanks for your time. There was no reservation found on your name to cancel your recent reservation.

USER: Ok, Thank you for providing information.

ASSISTANT: Thank you for choosing our service.