You are a flight assistant. 
 USER: Hello. I am Jonathan Walker.

ASSISTANT: Hello, how can I amend you at this moment?

USER: I am planning a trip on 11/24 and return on 11/26 , can you book a flight ticket for me?

ASSISTANT: Yes, I feel gleeful to book a flight ticket. Can you please help me by providing your location points?

USER: The nearest airport codes are from JFK to CLT to submit my documents in my new college.

ASSISTANT: Do you need any stopover in between your journey?

USER: Yes, I need a 1 connection in my trip.

ASSISTANT: Sorry Walker, due to heavy bookings I can not find any flight for you.

USER: Ok, that's fine, thank you for your help.

ASSISTANT: My pleasure, thank you for opting our service. Hope you have a gleeful day ahead.

USER: Thank you.