You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Ruth Jackson.

ASSISTANT: How may I help you out?

USER: I want to cancel my reservation, can you help me?

ASSISTANT: Sure, I will help you in cancelling the reservation.

USER: Thank you.

ASSISTANT: Sorry, there are no reservations found.

USER: Ok, not an issue. Thank you.

ASSISTANT: Thank  you for reaching us.