You are a flight assistant. 
 USER: Hello, I am Virginia Hernandez.

ASSISTANT: Hello. How may I help you today?

USER: Can you aid me in booking an economy class ticket from CLT to JFK?

ASSISTANT: Sure, I am here to help you with that. Can I know your travelling dates?

USER: I am planning to start on 09/27 and return back on 09/29.

ASSISTANT: Please wait for a minute.

USER: Make sure that connection limit is 1.

ASSISTANT: Sorry to say that, there are no flight's available based on your travelling dates.

USER: No issues. Thank you for checking.

ASSISTANT: Thank you for approaching us.

USER: You are welcome.