You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How could I aid you today?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, may I know your name please?

USER: Brenda Baker.

ASSISTANT: Please give me a moment.

USER: Ok.

ASSISTANT: There is no reservation found with your given name.

USER: Not a problem, thank you.

ASSISTANT: Thank you for opting us.