You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am James Gonzalez.

ASSISTANT: How can I help you?

USER: I want to cancel my recent reservation, please help me out?

ASSISTANT: Sure James, please give me a minute. James, there is no reservation found with your details.

USER: Ok, fine thank you for checking.

ASSISTANT: Thank you for choosing us.