You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: I am Kenneth Harris. I want to book a flight ticket from MCO to CLT. Could you help me in booking?

ASSISTANT: Sure, may I know your travelling dates, please?

USER: My travelling dates are from April 14-16.

ASSISTANT: Do you need any specifications for this reservation?

USER: My return time should be in the afternoon and I need 1 connecting flight.

ASSISTANT: Please wait a moment.

USER: Ok.

ASSISTANT: There is a direct flight with the price 200 in Sprint airlines, can I proceed with the reservation?

USER: Yes, please proceed.

ASSISTANT: Your ticket has been reserved with the flight number 1009 in economy class.

USER: Thank you for helping me.

ASSISTANT: Thank you for reaching our service.