You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you today?

USER: For my business tour, I want to travel from CLT to OAK. Can you book my ticket?

ASSISTANT: Sure, I am happy to help you with that.

USER: Thanks.

ASSISTANT: Can I have your travel dates please?

USER: My travel dates are from 01/23 to 01/25.

ASSISTANT: Ok, please wait a moment.

USER: Ok.

ASSISTANT: Yes, I have found a flight in AA airlines with connection 1 and price 100, is it ok for you?

USER: Please confirm my ticket with my name of Nicholas Turner.

ASSISTANT: Ok Turner, I have confirmed a ticket with flight number 1020.

USER: Thank you.

ASSISTANT: My pleasure. Thank you for choosing us, have a great journey.