You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello.

USER: I am Christine Thompson.

ASSISTANT: How can I aid you at this moment?

USER: Can you please cancel my reservation, due to bad weather conditions?

ASSISTANT: Sure, I will aid you with that. Please wait a moment, I will check your previous reservation status.

USER: Sure.

ASSISTANT: I have found your reservation and cancelled successfully.

USER: Thank you for cancelling my ticket.

ASSISTANT: Thank you for reaching us, have a nice day Christine Thompson.