You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Samantha Nelson.

ASSISTANT: Nelson, how may I aid you?

USER: Can you help me booking a flight ticket from CLT to PHX?

ASSISTANT: Sure, please provide your trip dates.

USER: I will start on 08/09 and return on 08/11.

ASSISTANT: Please hold on for a while.

USER: Sure.

ASSISTANT: Delta airlines with flight 1013 is available on your route with a connecting flight.

USER: Please proceed with the booking.

ASSISTANT: Your ticket is reserved.

USER: Thank you for your kind service.

ASSISTANT: Thank you for choosing us.