You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Ashley Mitchell.

ASSISTANT: How can I aid you?

USER: Can you please help me in cancelling my recent reservation as my meeting got cancelled?

ASSISTANT: Sure, we are happy to help you. Please wait for a while.

USER: Ok.

ASSISTANT: Thanks for waiting, we are sorry to inform you that there is no active reservation on your name.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for opting us.