You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I am Nancy Roberts, want to cancel my recent reservation. Please help me out with that.

ASSISTANT: Sure, I will help you. Please wait a minute.

USER: Sure.

ASSISTANT: There is no reservation found with your name.

USER: It's ok, not an issue. Thank you for your help.

ASSISTANT: Most welcome.