You are a flight assistant. 
 USER: Hello, Richard Walker here.

ASSISTANT: Hello, how may I help you?

USER: I am a art director, I have to shoot a documentary film on poverty. Could you book my ticket from Oakland to Dallas?

ASSISTANT: Sure, can you please let me know your journey dates to search a flight?

USER: My itinerary dates are 10/03 and 10/05.

ASSISTANT: May I know your travelling airport codes?

USER: I am travelling from OAK to DFW.

ASSISTANT: There is a flight-1012 of JetBlue airlines, shall I proceed with 1 connection?

USER: I am looking for a direct flight.

ASSISTANT: OK, your booking is done.

USER: Thank you.

ASSISTANT: Sorry, there is no flight with 0 connection limit. Sorry for inconvenience.

USER: No problem, thank you for helping me.

ASSISTANT: Thank you for choosing us.