You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Richard Johnson.

ASSISTANT: How can I support you?

USER: I have an appointment at New York with my client. So, Can you assist me in my reservation?

ASSISTANT: Sure, can you please share your airport codes?

USER: My source is New York, NY - LGA. My destination is New York, NY - JFK.

ASSISTANT: Do you have any specifications?

USER: I need a layover in my journey.

ASSISTANT: When are you willing to travel?

USER: I will start my journey on 07/05. I will return on 07/07.

ASSISTANT: We found a flight with UA airline and flight number is 1026 matches your details. Shall I proceed with booking?

USER: Proceed with my booking.

ASSISTANT: Your reservation has been confirmed.

USER: Thank you for your help, you made my booking ease.

ASSISTANT: Thank you for connecting with us.