You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: Brenda Perez here. I'm planning to visit Washington, can you please book a ticket from CLT to IAD?

ASSISTANT: Sure, please provide me your travelling dates to search a flight.

USER: Sure, my planned departure and return travel dates are 30th January and 1st February.

ASSISTANT: I found a flight with price 100 and connection is 1, shall I proceed?

USER: That's fine for me, you can proceed for booking the ticket.

ASSISTANT: Your ticket has been booked with flight number 1020.

USER: Thank you so much for your help in booking the ticket.

ASSISTANT: My pleasure.