You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Emma Roberts.

ASSISTANT: How can I help you?

USER: I want to book a flight ticket to attend a workshop at NY-JFK from TX-IAH. Can you help me?

ASSISTANT: May I know your travelling dates please?

USER: 11/16 and 11/18 are my travelling dates.

ASSISTANT: I find a flight with single connection, can I proceed for booking in 1002 flight?

USER: Sure, You can.

ASSISTANT: Your booking is done in Southwest airlines.

USER: Thank you.

ASSISTANT: Thank you for choosing us.