You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you for today?

USER: My business meeting has been postponed, could you please help me with changing my recent reservation?

ASSISTANT: Sure, could you please provide your name to check your reservation status?

USER: I am Samuel Wright.

ASSISTANT: Sorry to say, there is no reservation found under your name.

USER: That's ok, no issues.

ASSISTANT: Thank you for choosing us, have a nice day.

USER: Thank you for the information.