You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, how may I help you today?

USER:  I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you help me with that?

ASSISTANT: Sure, we are glad to help you.

USER: Thank you.

ASSISTANT: May I have you name please to check with the reservation list?

USER: I am Jessica Parker.

ASSISTANT: Ok, please wait for a minute.

USER: Sure.

ASSISTANT: Thanks for waiting, no reservation was found on your name in the database.

USER: Ok, no issues.

ASSISTANT: Thank you for reaching us.

USER: Thanks for the information.