You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Carol Williams here.

ASSISTANT: Carol, how may I aid you?

USER: I need to have a flight ticket from CLT to AUS in the month of July to attend a workshop in Austin. Can you please help me with my flight ticket booking?

ASSISTANT: Sure, please provide your itinerary dates.

USER: Thank you for considering my request, I am planning to leave my location on 07/17 and please book my return ticket also on 07/19.

ASSISTANT: Please give me a moment to check for available flights.

USER: Ok, take your time.

ASSISTANT: Delta airlines is providing service with a connecting flight on your route.

USER: That's fine for me to travel, you can proceed with booking.

ASSISTANT: Your ticket is confirmed in flight 1005.

USER: Thank you for your kind assistance in my ticket booking.

ASSISTANT: Thank you for reaching us.