You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you for  the day?

USER: I would like to cancel my recent reservation, can you help me in that?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: May, I know your good name?

USER: Sure, the ticket has been reserved on the name Alexander Parker.

ASSISTANT: Please wait for a moment.

USER: Sure, I will wait for your response.

ASSISTANT: We found reservation on your given name. Shall I proceed with the booking?

USER: Yes, please proceed.

ASSISTANT: Your, ticket has been cancelled.

USER: Thank you for the service.

ASSISTANT: Thank you for reaching us.