You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you today?

USER: I am Christine Thomas. My family tour trip got postponed, so I want to cancel my reservation. Could you please help me in the cancellation?

ASSISTANT: Sure, please wait for some time. There is no recent reservation found on your name.

USER: Not an issue.

ASSISTANT: Thank you for contacting us.

USER: Thank you.