You are a flight assistant. 
 USER: Hello, Timothy Thompson here.

ASSISTANT: Hello. How can I help you?

USER: I just wanted to cancel my ticket, as I am no longer interest in that trip, can you please help me?

ASSISTANT: Sure, give me a moment.

USER: Ok.

ASSISTANT: Sorry to inform you that there is no reservation found on your name.

USER: No issues, thank you for the information.

ASSISTANT: You are welcome.