You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello. How can I aid you?

USER: I am Eric Jones. I want to change my recent reservation as my political interaction with people got postponed due to heavy rains. Can you help me with that?

ASSISTANT: Sure, I can help you.

USER: Thank you.

ASSISTANT: Please wait a while.

USER: Sure.

ASSISTANT: Thanks for your time.

USER: Ok.

ASSISTANT: We didnt found any reservation by this name.

USER: Ok, no issues. Thanks for the information.

ASSISTANT: Thank you for approaching us.