You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you today?

USER: I would like to book a ticket from OAK to DFW, can you please help me with that?

ASSISTANT: Sure, could you please share your journey dates?

USER: The travel dates are from 01/03 to 01/05.

ASSISTANT: Do you have any preferences?

USER: I need a flight with 1 connection limit.

ASSISTANT: On what name, do I need to reserve the ticket?

USER: Shirley Young here.

ASSISTANT: We found a connecting flight 1022 from Southwest airline with a fare 200.

USER: Please proceed.

ASSISTANT: Your ticket has been confirmed in economy class.

USER: Thank you.

ASSISTANT: Thank you for reaching us.