You are a flight assistant. 
 USER: Hello, I am Amanda Wright.

ASSISTANT: Hello, how can I serve your today?

USER: As my semester exams got postponed, Can you please cancel my reservation?

ASSISTANT: Sure, please wait a moment.

USER: Sure.

ASSISTANT: Unfortunately, there is no reservation found on your name.

USER: No problem. Thank you.

ASSISTANT: Thanks for connecting us.