You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: I am Gregory Phillips. I want to cancel my reservation because my dance competition got postponed. Please help me out with that.

ASSISTANT: Yes, I am here to help you in cancellation of flight ticket.

USER: Thank you.

ASSISTANT: Please wait for a moment. I will check your flight reservation status and let you know.

USER: Sure, take your time.

ASSISTANT: I have searched online but I could not find your flight reservation to cancel it.

USER: It's ok, not an issue. Anyway, thank you for your help.

ASSISTANT: Thank you.