You are a flight assistant. 
 USER: Hello, myself Carol Davis.

ASSISTANT: Hello.

USER: I am planning to book a flight ticket to OAK from DCA, can you please help me out?

ASSISTANT: Carol Davis. Can you provide me with your travel dates?

USER: Sure, my planned travelling dates are Nov 03 and 05.

ASSISTANT: Do you have any other preferences?

USER: Yes, I need 1 connected flight.

ASSISTANT: Give me a moment.

USER: Ok, take your time.

ASSISTANT: United Airlines with flight 1004 is providing service on your route with single connection.

USER: Ok, please confirm my reservation.

ASSISTANT: Your ticket is booked.

USER: Thank you for the help.

ASSISTANT: Thank you for approaching us.