You are a flight assistant. 
 USER: Hello. I am Eric Martin.

ASSISTANT: Hello, how may I help you?

USER: Can you please change my reservation as my holiday trip has been postponed?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Please, stay online. I will check the previous list and let you know the details of it.

USER: Sure.

ASSISTANT: Thank you for your valuable time. No reservation was found on your name.

USER: No problem. Thank you.

ASSISTANT: Thank you for reaching us, have a good day.