You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I best serve you?

USER: I am Kevin Lewis. I just want to cancel my reservation, because I would like to travel in The Queen Mary Ship to reach my destination. Can you please help me with that?

ASSISTANT: Sure, I am here to help you.

USER: Sure.

ASSISTANT: Just give me a moment please.

USER: Ok.

ASSISTANT: Unfortunately there is no active reservation found on your name.

USER: Ok, no issue. Thank you.

ASSISTANT: Thanks for consulting us, have a great day.