You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I am Richard Brown. My business meeting has been cancelled, could you please help me with cancelling my recent reservation?

ASSISTANT: Yes, I can help you. Give me a moment.

USER: Sure, take your time.

ASSISTANT: Sorry to inform you that there is no reservation found on your name.

USER: That's ok, not an issue.

ASSISTANT: Thank you for consulting us.

USER: Anyways, thank you for the information.