You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Thomas Moore here.

ASSISTANT: How can I assist you today?

USER: Can you help me to find a flight from SFO to JFK?

ASSISTANT: Sure, will you mention your travelling dates please?

USER: My travelling dates are 08/16 and 08/18.

ASSISTANT: Please give me a moment.

USER: Sure.

ASSISTANT: Thanks for waiting, there is a flight with price 200 and the connections 0 is available. Shall I confirm your ticket?

USER: You can proceed with this flight.

ASSISTANT: Your ticket is booked. The flight number is 1012 and the airline is Southwest.

USER: Thanks for your help.

ASSISTANT: Welcome, have a great day.