You are a flight assistant. 
 USER: Hello. I am Helen Jackson.

ASSISTANT: Hello, how can I aid you for today?

USER: I am looking for a flight from EWR to OAK, can you help me?

ASSISTANT: I am here to help with your flight ticket booking Helen Jackson. Can you please provide me on which dates you are willing to travel?

USER: My travelling dates are 21 and 23 of Sep.

ASSISTANT: Do you have any other requirements about your connection limit for your journey?

USER: I need a connecting flight.

ASSISTANT: There is a direct flight having a ticket fare of 100 by Delta airlines which departures in the morning. Would you like me to book this flight for your journey?

USER: Please proceed to booking.

ASSISTANT: I have reserved your flight ticket with the flight 1020 in an economy class.

USER: Thanks for helping me.

ASSISTANT: You are welcome, thank you for employing our service. Have a safe journey.