You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello,.

USER: I am Edward Baker.

ASSISTANT: How can I abet you?

USER: I would like to cancel my recent reservation, due to hurricanes my badminton tournament has been cancelled.

ASSISTANT: Ok.

USER: Could you please help me?

ASSISTANT: Sure, I am here to assist you. Please be on hold for a moment.

USER: Sure.

ASSISTANT: We found reservation in your name and that has been cancelled successfully.

USER: Ok, no issues, thank you for your valuable information.

ASSISTANT: Thanks for approaching us, your amount will be credited to your account.