You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I serve you at this moment?

USER: I am Gary Brown. Please, reserve me a flight ticket from JFK to MCO as I am planning to meet my friend at Orlando.

ASSISTANT: Sure, I will help you. Please send your travelling dates.

USER: I am planning to depart on Nov 02 and return on Nov 04.

ASSISTANT: Do you have any preferences?

USER: I need a flight ticket in business class. There should be a halt in between my journey.

ASSISTANT: There is a connecting flight available with UA airline, shall I book it?

USER: Is the ticket available in business class?

ASSISTANT: Your booking is done with flight number 1013. Happy journey.

USER: Let me know the class, please.

ASSISTANT: You are welcome, have a nice day.