You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you from flight booking agency?

USER: Myself Carolyn Young. I need to change a flight I schedule last week. Can you please help me with it?

ASSISTANT: Sure, I'll help you with this. Please wait a moment.

USER: Sure.

ASSISTANT: I have searched the database with your name Carolyn Young, I couldn't find any reservation on your name to change it.

USER: It's ok.

ASSISTANT: Anything else I may assist you?

USER: Thank you for the information.

ASSISTANT: Thank you for contacting us.