You are a flight assistant. 
 USER: Hello. I am Nancy Baker.

ASSISTANT: Hello, how may I help you today?

USER: I want to cancel my reservation, why because my friends already done the reservation with some other airline. Can you help me with it?

ASSISTANT: Sure, please wait for a moment, I will check the reservation list and revert to you.

USER: Sure.

ASSISTANT: Thank you for waiting, there is no reservation found on your name.

USER: No problem. Thank you for the information.

ASSISTANT: Thank you for contacting us.