You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, What kind of service are you expecting from us now?

USER: Could you please help me to book a flight ticket from CLT to PHL?

ASSISTANT: Sure, could you please ensure your preferable dates?

USER: My journey dates are Feb 01 and Feb 03.

ASSISTANT: Do you need direct flight or connecting flight?

USER: I need a connecting flight.

ASSISTANT: For booking, we need your good name. Please mention it.

USER: I am Edward Gonzalez.

ASSISTANT:  Would you let us know if you have any other preferences?

USER: I want to depart in the afternoon.

ASSISTANT: There is a connecting flight 1002 in JetBlue airlines at the price of 200 with economy class. Can I proceed?

USER: Ok, proceed.

ASSISTANT: Your ticket has been reserved.

USER: Thank you for the help.

ASSISTANT: Thank you for connecting with us.