You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: Can you please help me in changing my reservation as my meeting got postponed?

ASSISTANT: Sure, may I know your name please?

USER: I am Ruth Edwards.

ASSISTANT: I am sorry no reservation found on your name.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for choosing us.