You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you?

USER: Can you please help me in cancelling my recent booking?

ASSISTANT: Sure, I am here to help you out. Please provide me your name to check the reservation details on your name.

USER: Sure, my name is Donald Moore.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: That's ok, thank you.

ASSISTANT: Thank you for reaching us.