You are a flight assistant. 
 USER: Hello, Barbara Brown here.

ASSISTANT: Hello, how can I help you today?

USER: I would like to travel from HOU to MSP. can you please help me to book a ticket?

ASSISTANT: Sure, when are you planning to travel?

USER: My travelling dates will be on 11/17 to 11/19.

ASSISTANT: Ok, any other requirements?

USER: I need a connecting flight.

ASSISTANT: Ok, please wait for a while.

USER: Ok.

ASSISTANT: Thanks for waiting, we found a flight with couple of connections.

USER: Do not proceed. I need one connection. Thank you.

ASSISTANT: Ok,. Thank you for connecting with us.