You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you now?

USER: I want to travel Phoenix to meet my friends there, can you please book a flight ticket from MCO to PHX?

ASSISTANT: Sure, I will help you with that. Can you please mention the travelling dates of your journey?

USER: Thanks, my departure date is 09/13 and please book my return ticket also on 09/15.

ASSISTANT: Ok, please wait for a while.

USER: Ok.

ASSISTANT: May I know your name please?

USER: Sure, my name is Barbara Adams.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: Oh! It's ok no problem. Thank you for your information.

ASSISTANT: Thank you for approaching us, have a nice day.