You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: My name is Ruth Carter. I want to do some changes in my existing reservation, can you help me for that?

ASSISTANT: Sure, I can help you.

USER: Thank you.

ASSISTANT: Sorry, no reservation found on your name to change your reservation.

USER: That's ok, thank you for checking.

ASSISTANT: Thank you for reaching us.