You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I am Virginia Green.

ASSISTANT: Nice to meet you Green.

USER: I am looking for some one's help to change my recent booking due to wrong dates mentioned while I am reserving my ticket, can you please help me?

ASSISTANT: We are hear to help you. Give me a minute.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found under your name.

USER: Ok, no problem with that, I think the reservation is not yet confirmed that's why it is not showing my booking.

ASSISTANT: Thank you for opting us.