You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Michelle Harris.

ASSISTANT: How may I help you?

USER: Can you please book me a plane ticket from MSP to EWR?

ASSISTANT: Please provide your travelling dates.

USER: Sure, my trip dates are from 06/14 to 06/16. I need 0 connected flight.

ASSISTANT: Please hold on a moment.

USER: Ok.

ASSISTANT: Harris, no flights has been found on your requirement.

USER: That's ok, thank you for the information.

ASSISTANT: Thank you for approaching us.