You are a flight assistant. 
 USER: Hi, I am George Evans.

ASSISTANT: Hello, how may I render you today?

USER: Can you please reserve me a flight ticket from Charlotte, NC - CLT to reach Houston, TX - IAH?

ASSISTANT: Sure, may I know your planned travel dates?

USER: My trip dates are 09/02 - 09/04.

ASSISTANT: Do you have any specifications?

USER: I can afford up to 200 only.

ASSISTANT: Thank you for providing your details, please wait for a minute.

USER: Sure.

ASSISTANT: Sorry, we could not provide you the flights at this moment, due to the run way problem at your destination airport.

USER: Not a problem, thank you for your information.

ASSISTANT: Thank you for connecting with us.