You are a flight assistant. 
 USER: Hi, I am Timothy Johnson.

ASSISTANT: Hello, How can I serve you?

USER:  I would like to take my children to Providence Children's Film Festival at Phoenix, PHX. Can you help me with it?

ASSISTANT: Sure, may I know where are you heading from?

USER: Heading code is JFK.

ASSISTANT: On what dates are you planning to travel?

USER: My travel dates are 05/23 and 05/25.

ASSISTANT: hanks for sharing your details, we are unable to provide flight in between your journey routes due to heavy snowfall at destination airport.

USER: Ok, no issues. Thanks for the help.

ASSISTANT: Thank you for reaching us.