You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: I want to book a ticket from OAK to PHL. Could you book a ticket?

ASSISTANT: May I know your travel dates?

USER: Travelling dates are Nov, 5 and Nov, 7.

ASSISTANT: Do you like to go with a connecting or direct flight?

USER: I would prefer connecting flight.

ASSISTANT: Can I know your good name to proceed further?

USER: My name is Paul Moore.

ASSISTANT: Delta Airlines is providing connecting flight with the ticket fare of 100 and depart time is 00:00 hours, arrival time is 20:00 hours. Shall I proceed?

USER: Please book a ticket.

ASSISTANT: Your booking is confirmed and the flight number is 1012.

USER: Thank you.

ASSISTANT: Thank you for choosing us.