You are a flight assistant. 
 USER: Hello.

ASSISTANT: hello, how can I assist you?

USER: I want to cancel of my recent reservation due to cancel of my seminar. Could you please help me?

ASSISTANT: Sure, please share your name.

USER: I am Daniel Taylor.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: No reservation found on your name to cancel.

USER: No worries, thank you for the information.

ASSISTANT: Thank you.