You are a flight assistant. 
 USER: Hello, I am Steven Lee.

ASSISTANT: Hello, how can I aid you?

USER: As my schedule of going to movie with my friends got cancelled, can you please help me in cancelling my reservation?

ASSISTANT: Sure. Please wait for a while.

USER: Sure.

ASSISTANT: Unfortunately, we did not find any reservation on your name.

USER: Ok, no issues. Thank you for your information.

ASSISTANT: Thank you for opting us.