You are a flight assistant. 
 USER: Hello, I'm Mark Brown.

ASSISTANT: Hello. How can I assist you?

USER: I am looking for a flight from PHX to MSP, can you please find a flight?

ASSISTANT: Sure, I am here to help you, can you provide me your travelling dates?

USER: My trip dates are from 11/11 till 11/13.

ASSISTANT: Give me a moment.

USER: Ensure that connection should be 1.

ASSISTANT: Sorry Mark. There is no flight found for you.

USER: It's ok, thank you.

ASSISTANT: Welcome. Thank you for choosing us.