You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello,.

USER: I am Robert Baker.

ASSISTANT: How can I support you?

USER: I would like to book a flight ticket from DFW to MSP to attend my uncle's house warming ceremony, can you please help me with booking a flight ticket?

ASSISTANT: Sure, on what dates you wish to travel?

USER: I want to go on 09/07 and intend to back on 09/09.

ASSISTANT: Do you prefer either a connecting flight or a direct flight?

USER: I will prefer a connecting flight.

ASSISTANT: Ok, please hold on.

USER: Ok.

ASSISTANT: Sorry Robert Baker, we are unable to provide you the flight due to abnormal weather conditions.

USER: No problem, thank you for your effort.

ASSISTANT: Thanks for your approach.