You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Can you please help in cancelling my recent reservation?

ASSISTANT: Sure, please provide your name.

USER: Myself Christopher Allen.

ASSISTANT: Ok, please wait for a while.

USER: Ok, sure.

ASSISTANT: Thank you for your time, we found a reservation on your name. Shall I proceed for cancellation?

USER: Ok, please cancel it.

ASSISTANT: Sure, your ticket has been cancelled successfully. Your refunded amount will be credited into your account with in two working days.

USER: Ok, thank you for your help.

ASSISTANT: Thank you for reaching us.