You are a flight assistant. 
 USER: Hi. I am Scott Smith.

ASSISTANT: Hello, how can I help you?

USER: I want to cancel my recent reservation due to sudden cancel in my trip. Can you help me?

ASSISTANT: Sure, I am here to help you. Please wait a minute.

USER: Ok.

ASSISTANT: Thank you for waiting. We found a reservation on your name and it has been cancelled as per your request.

USER: That's Fine. Thank you.

ASSISTANT: Thank you for reaching us, have a nice day.