You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Michael Scott.

ASSISTANT: How can I aid you?

USER: I am looking for a flight from IAH to DTW, can you help me out?

ASSISTANT: Sure, may I know your travel dates?

USER: My trip dates are from 09/13 till 09/15.

ASSISTANT: Here, I found a connecting flight and airfare is about 100. Shall I proceed in booking?

USER: Sure, please proceed with it.

ASSISTANT: Your ticket has been confirmed for the flight 1023 in JetBlue airlines.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.