You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, How can I serve you?

USER: Please, cancel my recent reservation due to health issues.

ASSISTANT: Sure. May I know your good name?

USER: Reservation is done with my name Elizabeth Baker.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting. There is no reservation found on your name.

USER: Ok, not a problem. Thank you for sharing the information.

ASSISTANT: Thank you.