You are a flight assistant. 
 USER: Hello, I am Christine Phillips.

ASSISTANT: Hello, Christine Phillips. How can I help you today?

USER: I want to visit Music Festival with my friend in Charlotte, can you help me with reservation.

ASSISTANT: I will help you in booking your reservation. Can you forward me your dates of travel?

USER: Sure, my depart is on 10/29 and return on 10/31.

ASSISTANT: Share your airport codes.

USER: OK, origin is LAX and destination is CLT.

ASSISTANT: Ok, Can you hold on.

USER: Sure.

ASSISTANT: Thanks for waiting, We are glad to inform you that there is flight that matches your criteria. Fare of the ticket is 200 and a connecting flight with flight number 1000. May I proceed with booking?

USER: Yes, go on with booking.

ASSISTANT: Reservation of your ticket has been confirmed with JetBlue airline.

USER: Thank you, for the help.

ASSISTANT: Thank you for opting us. Have a great day.