You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: Michelle Smith here.

ASSISTANT: Nice to meet you.

USER: My sister blessed with a baby, so I need to go from CLT to ATL. Can you help me?

ASSISTANT: Sure, will you mention your travelling dates please?

USER: My travelling dates are 11/27 and 11/29.

ASSISTANT: Please give me a moment.

USER: Sure.

ASSISTANT: Thanks for helping me, there is a flight with price 100 and the connections 1 is available. Shall I confirm your ticket?

USER: Yes, you can confirm.

ASSISTANT: Your ticket is booked. The flight number is 1014 and the airline is Delta.

USER: Thanks for your help and great service.

ASSISTANT: Welcome, have a great day.