You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you?

USER: Jessica Anderson here. Can you cancel my flight ticket reservation? As my final cricket match is postponed due to bad weather in Chicago.

ASSISTANT: Sure, I am here to help you. Please wait for a moment to check your details.

USER: Sure, take your time.

ASSISTANT: I have successfully cancelled your reservation.

USER: Thanks for your help.

ASSISTANT: Thank you for reaching us, have a nice day.