You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I abet you?

USER: I am Jonathan White. I want to cancel my reservation, due to my health issues. Could you help me in cancellation?

ASSISTANT: Sure, I will help you. Please wait. I will check the reservation status.

USER: Ok.

ASSISTANT: Thanks for your time. There was no reservation found on your name.

USER: Not an issue. Thank you.

ASSISTANT: Thank you for choosing us.