You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I need to reserve a ticket from EWR to PHX, can you help me in doing that?

ASSISTANT: Sure, help me with the trip dates?

USER: My trip dates are Aug 01 to 03.

ASSISTANT: Do you have any preferences?

USER: I need a single connecting flight.

ASSISTANT: May I know your name please?

USER: I am Jonathan Robinson.

ASSISTANT: Sorry, we did not find any flights running in your desired routes.

USER: Ok, no issues. Thank you for the information.

ASSISTANT: Thank you for reaching us.