You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Ruth Turner.

ASSISTANT: How can I help you today?

USER: I need to cancel my reservation, can you help me out?

ASSISTANT: Sure, I am here to help you to cancel your reservation.

USER: Thank you.

ASSISTANT: I found your reservation and it is successfully cancelled.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.