You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: I need to travel from DTW to CLT, can you help me?

ASSISTANT: Sure, may I know your travelling dates?

USER: My trip dates are 01/21 and 01/23.

ASSISTANT: Please share me your name.

USER: I am Paul Thomas.

ASSISTANT: Do you have any other requirements?

USER: I need a connecting flight.

ASSISTANT: We found a flight with an airline Spirit of flight 1002 in an economy class with lay by. Can I proceed?

USER: Yes, proceed.

ASSISTANT: Your ticket has been booked.

USER: Thank you for that.

ASSISTANT: Thank you.