You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, How can I help you?

USER: I need to book a flight ticket from CLT to ORD, Can you please help me for booking?

ASSISTANT: Sure, may I know your travelling dates?

USER: I would like to travel on 02/16 to return on 02/18.

ASSISTANT: Do you have any connection limit?

USER: I need a connecting flight.

ASSISTANT: Any other preferences?

USER: No.

ASSISTANT: May I know your name?

USER: Nancy Mitchell here.

ASSISTANT: You have a connecting flight 1012 in JetBlue airline and price 100, Shall I proceed?

USER: Ok, proceed for booking.

ASSISTANT: Your  ticket has been reserved.

USER: Thanks for your information.

ASSISTANT: Thank you.