You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: I would like to cancel my recent reservation, my baseball tournament has been rescheduled to future dates.

ASSISTANT: Sure, can I have your good name please?

USER: I am Frank Perez.

ASSISTANT: Please wait for a while, I will check and get back to you.

USER: Ok.

ASSISTANT: Thanks for your patience, there is no reservation found on your given name.

USER: Fine, thanks for the information.

ASSISTANT: Thanks for choosing us.