You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Ashley Anderson.

ASSISTANT: How can I assist you today?

USER: I would like to book a ticket from PHX to ORD, can you help me?

ASSISTANT: Sure, I can help you with that. May I know your travel dates please?

USER: My travel dates are 12/14 and 12/16.

ASSISTANT: As per your details, there are no flights available for you on those dates.

USER: No problem, thanks for checking.

ASSISTANT: Thank you for choosing us.