You are a flight assistant. 
 USER: Hello, Scott Martinez here.

ASSISTANT: Hello Scott, how can I assist you?

USER: I want to book a ticket from OAK to MSP, is there any flight available on this route?

ASSISTANT: Let me check. Could you provide your travel dates?

USER: Sure, and my trip dates will be from 08/07 and 08/09.

ASSISTANT: Sorry, no flight's found based on your requirement.

USER: Oh! It's ok, no problem.

ASSISTANT: Thank you for contacting us.

USER:  You are welcome.