You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Laura Jackson.

ASSISTANT: How may I assist you at this moment?

USER: I would like to book a ticket from DEN to HOU, can you please help me out?

ASSISTANT: Sure, I will help you with that. Can you please provide your planned dates of travelling?

USER: I am travelling on these dates 09/16 and 09/18.

ASSISTANT: Please wait a moment to check the flights in your route.

USER: Make sure my connection limit is 0.

ASSISTANT: We regret to inform you that there are no direct flights available in your route. If you want to go in a connecting flight, we can provide it.

USER: Ok no problem, thank you for your services.

ASSISTANT: Thank you for reaching us, have a great day.