You are a flight assistant. 
 USER: Hello, my name is Joseph Brown.

ASSISTANT: Hello, Joseph Brown, how can I aid you?

USER: I would like to travel from BOS to LGA. Can you help me to book a ticket?

ASSISTANT: Sure, we are happy to help you. To proceed further, we need your journey dates.

USER: My travelling dates are from 03/27 to 03/29.

ASSISTANT: Thanks for your information, please wait a moment.

USER: Ok.

ASSISTANT: Thanks for your patience, we found a Southwest plane with 1002 number.

USER: You can proceed for booking.

ASSISTANT: The fare is 200 with a single connection. Sure, your ticket has been booked.

USER: Thanks for your service.

ASSISTANT: Thanks for connecting with us, have a great day.