You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you?

USER: Can you please book a flight ticket from CLT to IAH?

ASSISTANT: Sure, may I know your trip dates to book your seat.

USER: My trip dates are 05/07 and 05/09.

ASSISTANT: May I know your name?

USER: George Phillips here.

ASSISTANT: Do you need any connection between your trip?

USER: I prefer a layoff in my journey.

ASSISTANT: Do you need business class or economy class?

USER: I am fine with any class.

ASSISTANT: Is there any other requirements?

USER: No, thanks for asking.

ASSISTANT: Sorry to say that there is no flights going on your way.

USER: That's ok, thank you for the information.

ASSISTANT: Thank you for contacting our agency.