You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how best can I guide you for the day?

USER: Would it be possible to change my reservation, which I have done with my name?

ASSISTANT: Sure, we can help with that.

USER: Thank you.

ASSISTANT: Please share your good name?

USER: Sure, my name is Shirley King.

ASSISTANT: Please hold a moment.

USER: Ok.

ASSISTANT: Thank you for waiting, there is no reservation found with the given name Shirley King.

USER: That's ok, thank you for the response.

ASSISTANT: Thank you for connecting with us.