You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: My name is Richard Campbell. My business meeting has been cancelled, so I would like to cancel my recent  reservation. Can you help me with that?

ASSISTANT: Sure, give me a minute.

USER: Ok.

ASSISTANT: Sorry Richard, there are no reservations found on your name.

USER: That's ok. Thank you for the information.

ASSISTANT: Welcome.