You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: I am looking to cancel my recent reservation, can you please help me to do that?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: May I konw your name?

USER: My name is Rachel Moore.

ASSISTANT: Sorry, no reservation found on your name.

USER: It's ok, thank you for checking for my ticket reservation.

ASSISTANT: Welcome, have a nice day.