You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you today?

USER: My name is Timothy Adams.

ASSISTANT: Nice to meet you Adams.

USER: We friends were planning to cancel this tour, so I want to cancel my recent reservation.

ASSISTANT: Ok sure, just wait a moment.

USER: Ok.

ASSISTANT: Sorry for inconvenience, there is no booking found with your name.

USER: That's ok, thank you for your help.

ASSISTANT: My pleasure.