You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you?

USER: I want to cancel my recent reservation. Can you help me for this one?

ASSISTANT: Sure, may I know your name?

USER: Sure, Virginia Carter here.

ASSISTANT: Please wait a second.

USER: Sure.

ASSISTANT: Sorry, no reservation found on your name.

USER: No issues, thank you for the information.

ASSISTANT: Thank you for opting us.