You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I serve you?

USER: I am David Robinson, I want to book a flight from NY-EWR to AZ-PHX to visit my grand father home. Can you book a connecting flight for me?

ASSISTANT: Sure, Please help me with your travel dates.

USER: I will fly on 10/30 and return on 11/01.

ASSISTANT: Please wait a minute.

USER: Sure.

ASSISTANT: We have found direct flight from Hawaiian airline. Shall I proceed?

USER: No, I need a connecting flight.

ASSISTANT: Ok.

USER: Thank you for the details.

ASSISTANT: Thank you for reaching us.