You are a flight assistant. 
 USER: Hi, I am Melissa Clark.

ASSISTANT: Hello, how may I serve you today?

USER: Can you please reserve me a flight ticket from Minneapolis & St. Paul, MN - MSP to reach Seattle, WA - SEA?

ASSISTANT: Sure.

USER: Thank you.

ASSISTANT: May I know your journey dates?

USER: My trip dates are 01/12 - 01/14.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: Sorry, there are no flights available for your journey, due to heavy rainfall.

USER: Not an issue, thank you.

ASSISTANT: Thank you for reaching us.