You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I be your helping hand today?

USER: Can you help me to book a connecting flight ticket to Washington DC - DCA?

ASSISTANT: Sure, I am happy to help you. Can you please put forward your travelling details?

USER: Ok, I want to board at New York, NY - EWR to travel. I would like to fly on 12/27 and on 12/29.

ASSISTANT: Ok, we need your good name for further process. Can you please help me with your name?

USER: Sure, Anna Phillips is my name.

ASSISTANT: Thank you for providing information. there were no flights found which matches your travelling schedule.

USER: Ok, no issues. Thanks for the information.

ASSISTANT: Thank you for reaching us, have a great day ahead.