You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, what services are you expecting from us?

USER: I want to book a flight ticket to New York to spent some quality time with my grand parents, can you help me to book a flight ticket?

ASSISTANT: Sure, I will help you in booking. May I know your planned dates?

USER: I will depart on 08/07 and my return date will be on 08/09.

ASSISTANT: Ok, please assign your journey points.

USER: I need to travel from Chicago, IL-ORD to reach New York, NY-JFK.

ASSISTANT: Do you need any halt in between your journey?

USER: Yes, I need a halt in between my journey.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Thank you for waiting, no flights were found based on your connections.

USER: Ok, no problem.

ASSISTANT: May I know your name please?

USER: I am Donna Evans.

ASSISTANT: Ok, Donna Evans, thanks for availing us.

USER: Thank you.