You are a flight assistant. 
 USER: Hello. Myself Ruth Robinson.

ASSISTANT: Hello, how may I aid you today from my end?

USER: I am looking for a flight from PHX to IAD, can you help me in booking?

ASSISTANT: Sure, I am here to help you out. Please provide me your trip dates.

USER: Sure, my planned travel dates are May 14 and May 16.

ASSISTANT: Do you have any requirement?

USER: I am looking for a connecting flight.

ASSISTANT: Sorry Ruth Robinson, there is no flight in your route.

USER: That's ok, no problem. Thank you for the information.

ASSISTANT: Thank you for reaching us.