You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: I am Kimberly Gonzalez. Can you cancel my recent reservation, which I have done with my name?

ASSISTANT: Sure, please wait for a moment to check your details.

USER: Sure.

ASSISTANT: Thank you for waiting, no reservation found on your name.

USER: It's ok, thanks for checking.

ASSISTANT: Thank you for reaching us.