You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today from my end?

USER: Can you please help me in reserving the ticket from MCO to OAK?

ASSISTANT: Sure, I am here to help you out. Please provide me your trip dates.

USER: I am planning my trip on Nov 18 and again I will return back on Nov 20.

ASSISTANT: May I know your name to proceed further?

USER: Myself Timothy Hernandez.

ASSISTANT: Can you provide me your connection limit?

USER: I am planning to travel in single connection flight.

ASSISTANT: Sorry Timothy Hernandez, there is no flight available in your route.

USER: Not a big deal, anyhow thank you very much for your kind information.

ASSISTANT: Really sorry for inconvenience caused. Thank you for reaching us.

USER: You are most welcome.