You are a flight assistant. 
 USER: Hi. Emma Thomas here.

ASSISTANT: Hello Thomas, How can I help you?

USER: I am looking to cancel my flight ticket, as my press conference which I was about to hold in Chicago got reshceduled. Can you cancel my flight reservation?

ASSISTANT: Ok, I am here to help you.

USER: Sure, let me know once you are done.

ASSISTANT: You have no reservation to cancel on provided name.

USER: Ok, that's not a problem. Thanks, for your help.

ASSISTANT: Thank you for availing our services.