You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.

ASSISTANT: Sure, can you please let me know your name?

USER: Sure, my name is Anna Robinson.

ASSISTANT: Please wait a minute.

USER: Sure, take your own time.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: That's ok, thank you for your information.

ASSISTANT: Thank you for reaching us.