You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you today?

USER: I am planning to visit Times Square in New York city. Will you help me in making a flight ticket?

ASSISTANT: Sure, please share your travel dates.

USER: I want to travel on these dates 09/10 and 09/12.

ASSISTANT: May I know your source and destination airport codes?

USER: I want to start my journey from the airport OAK to JFK.

ASSISTANT: Let me check for a best flight for you, please hold on.

USER: Ok.

ASSISTANT: Flight 1003 of Southwest airlines is providing service on your planned dates.

USER: Ok. Please book the ticket with name Samantha Hernandez.

ASSISTANT: May I know your name to book your ticket?

USER: I am Samantha Hernandez.

ASSISTANT: Samantha, your ticket is confirmed.

USER: Thank's a lot for helping me.

ASSISTANT: Thank you for reaching us.