You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: I had done flight ticket booking last week to spend my holiday vacation with my family. But, due to some weather conditions I would like to cancel my booking which I have done previously. Can you help me to cancel that reservation?

ASSISTANT: Ok, may I know your name?

USER: I am Raymond Moore.

ASSISTANT: Actually, there is no reservation found on your name.

USER: It's ok. Thanks for your valuable information.

ASSISTANT: Thank you for consulting us.