You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: Can you please reserve me a flight ticket from EWR to DFW?

ASSISTANT: Sure, can you please mention your departure and arrival dates of your journey?

USER: My trip dates are 03/31 - 04/02.

ASSISTANT: Do you need any layover in between  journey?

USER: I need a direct flight.

ASSISTANT: Is there any other specifications regarding your journey?

USER: No.

ASSISTANT: May I know your name for the documentation process?

USER: Cynthia White here.

ASSISTANT: Thank you for the information, please wait for a while.

USER: Sure.

ASSISTANT: Sorry, no flights are available in this route as per your requested dates.

USER: No issues, thank you.

ASSISTANT: Thank you for reaching us.