You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: My name is Virginia Garcia. Can you please cancel my recent reservation?

ASSISTANT: Sure Garcia, please wait a moment.

USER: Ok, take your time.

ASSISTANT: Sorry to say that, there is no reservation found on your name.

USER: It's ok, thank you for the information.

ASSISTANT: Thank you for approaching us.