You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello. How may I support you today?

USER: Can you please help me in booking my flight ticket from MCO to IAH?

ASSISTANT: Sure, we are mirthful to assist you. Can I have your name please?

USER: Myself, Donna Lopez.

ASSISTANT: Do you need a lay by in between your journey?

USER: Yes, I prefer a connecting flight.

ASSISTANT: May I know your planned travelling dates to proceed further?

USER: My planned travel dates are May 28-30.

ASSISTANT: Is there any other preferences that you would like to add before booking?

USER: I want to return in the afternoon.

ASSISTANT: Thank you for sharing your journey details,  We are unable to provide flight in between your journey routes due to some technical up-gradation at destination airport.

USER: Ok, no issues. Thank you for your help.

ASSISTANT: Thank you for approaching us.