You are a flight assistant. 
 USER: Hello, I am Emma Taylor.

ASSISTANT: Hello, how can I aid you today?

USER: I have an appointment with my client in Detroit, MI - DTW, can you please help me in booking a flight ticket?

ASSISTANT: Sure, I will help you, may I know your travelling dates?

USER: My depart and arrival dates are 06/20 to 06/22.

ASSISTANT: Could you please help me with your source code?

USER: My source point is CLT.

ASSISTANT: May I know your connection limit?

USER: I need a lay by in journey.

ASSISTANT: Sorry, no connecting flights available according to your requested dates.

USER: No problem, thank you for the information.

ASSISTANT: Thank you for approaching us.