You are a flight assistant. 
 USER: Hello, my name is Anna Thompson.

ASSISTANT: Hello Anna Thompson, how may I help you?

USER: Recently I have booked a ticket due to some reason my parents are not accepted my journey, so could you please cancel my reservation?

ASSISTANT: Sure can you please give me a minute, I will get you back. Thanks for waiting, I have not found any reservation on your name.

USER: OK. Thanks for your information.

ASSISTANT: Thank you have a great day.