You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: I just want to cancel my recent reservation, Can you please help me in that?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: May I know your name please?

USER: My name is Scott Smith.

ASSISTANT: Ok, please wait for a mean while.

USER: Sure.

ASSISTANT: Sorry Smith, there is no reservation found as per your name to cancel it.

USER: Ok, that's not a problem. Thank you.

ASSISTANT: You are welcome.