You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Patricia Jones.

ASSISTANT: How may I help you today?

USER: I would like to book a flight ticket from AUS to IAD, can you please help me out?

ASSISTANT: Sure, I am here to help you. Can I know your travelling dates?

USER: Sure, my travel dates are 10/02 and 10/04.

ASSISTANT: Ok, please wait for a minute.

USER: Ok, I will wait.

ASSISTANT: The Delta airlines are providing a flight having a connection limit 1. Can I proceed?

USER: Ok, please proceed.

ASSISTANT: Yes, you ticket is reserved with the flight number 1013.

USER: Thank you.

ASSISTANT: Thank you for reaching us.