You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: I have made an earlier reservation to attend for an meeting, due to some issues my meeting has been cancelled. Can you please help me in cancellation?

ASSISTANT: Sure, I will help you in cancellation.

USER: Thank you.

ASSISTANT: Can I have your name please to check the status of your reservation?

USER: My name is Gary Martin.

ASSISTANT: Please wait for a couple of minutes.

USER: Sure.

ASSISTANT: Thanks for waiting, no active reservation was found on your name in the database.

USER: Not an issue, thank you.

ASSISTANT: Thank you for choosing us.