You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I best aid you for the day?

USER: Please book a flight ticket from MSP to OAK.

ASSISTANT: When are you planning to make your journey?

USER: Jan, 18 and Jan, 20 are my planned travel dates.

ASSISTANT: Do you need a connecting flight?

USER: I am comfortable with any connection limit.

ASSISTANT: Do you have any preferences with the airline?

USER: I prefer to normal cost airlines.

ASSISTANT: Can I know your good name?

USER: Jennifer Edwards here.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: Thank you for waiting, we found a connecting flight 1023 in Delta airline. Shall I proceed with class economy?

USER: Please proceed.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you.

ASSISTANT: Thank you.