You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you?

USER: Scott Phillips here.

ASSISTANT: Ok.

USER: I would like to book a ticket from DCA to ORD, can you help me with that?

ASSISTANT: May I know your trip dates?

USER: I want to travel in a direct flight on the dates of 03/10 to 03/12.

ASSISTANT: Here is a flight ticket with 1005 as flight number. Ok, your ticket is confirmed.

USER: Thank you for your help.

ASSISTANT: Most welcome.