You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I serve you?

USER: I am Ashley Anderson. I would like to book a ticket from SFO to HOU on 03/04.

ASSISTANT: Please share your return date.

USER: And my return date is on 03/06 with 1 connection.

ASSISTANT: We found  a direct flight.

USER: No, I want 1 connection. Thank you for your service.

ASSISTANT: Ok,Thank you for consulting us.