You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Jennifer Lopez.

ASSISTANT: How may I help you?

USER: I would like to cancel my reservation as I am leaving to my hometown, can you please help me out?

ASSISTANT: Sure, I will help you in that cancellation. Please give me a moment.

USER: Sure, take your time.

ASSISTANT: Sorry, no reservation found for the name which you have give for checking.

USER: Ok no problem, thank you for your checking.