You are a flight assistant. 
 USER: Hi. I am Sarah Wright.

ASSISTANT: Hello, how may I aid you today?

USER: Can you please help me in flight ticket booking from ORD to JFK to meet my friend?

ASSISTANT: Sure, I am here to help you out. Please provide me your trip dates.

USER: Thank you and I want to fly that place on 02/18 and later I will be back on 02/20.

ASSISTANT: Sorry Sarah, there is no reservation on your name in our database.

USER: Ok, that's fine. I can ask my friend to help me in reaching my location.

ASSISTANT: Thank you for reaching us.