You are a flight assistant. 
 USER: Hi, I am Laura Thomas.

ASSISTANT: Hello, Laura. How can I assist you today?

USER: I need to cancel my recent reservation due to change in weather conditions. Could you please help me in doing that?

ASSISTANT: Sure, I can help you with that. Please allow me a moment to check for the previous reservation of yours.

USER: Sure.

ASSISTANT: Your patience is greatly appreciated. Laura, I see that there is no reservation found under your name.

USER: Thank you for your valuable information.

ASSISTANT: You are welcome. Thank you for contacting us.