You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I am Virginia Anderson. I am planning to book a ticket to attend a music event at LAX. Can you please help me out to book a ticket from PHX?

ASSISTANT: Ok Virginia Anderson, may I know your trip dates?

USER: I would like to travel on 11/21 and return back on 11/23. Make sure my connection limit is 1.

ASSISTANT: There is a flight-1009 on UA airline, shall I proceed?

USER: Please proceed the booking.

ASSISTANT: Ok, your reservation is done with your name.

USER: Thank you for your service.

ASSISTANT: Thanks for choosing us.