You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I render you today?

USER: I am Ronald Garcia.

ASSISTANT: Ok.

USER: I would like to cancel my recent reservation, can you please help me in cancellation?

ASSISTANT: Sure, I will help you with that. Please wait for a minute.

USER: Sure.

ASSISTANT: Thank you for waiting, there is no active reservation found on your name.

USER: Ok, no worries at all. Thank you.

ASSISTANT: Thank you for reaching us.