You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER:  I am Joseph Phillips here, I want to reserve my ticket from OAK to MSP, can you please help me out?

ASSISTANT: Sure, please share your itinerary dates.

USER: Ok, I would like to travel on 10/16 and return on 10/18.

ASSISTANT: Please wait for a while.

USER: Ok.

ASSISTANT: Frontier airlines with flight 1002 is available.

USER: Please proceed for booking.

ASSISTANT: Your ticket is reserved.

USER: Thank you.

ASSISTANT: Thank you for reaching us.