You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: Myself Anna Wright, need to cancel my reservation booked recently, due to change in plan, can you please help me?

ASSISTANT: Sure, Anna Wright. I am here to help you, please wait a moment.

USER: Ok, take your time.

ASSISTANT: Actually, there is no reservation found on your name.

USER: Its ok, thank you for your information.

ASSISTANT: Thank you for contacting us.