You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: I need to book a flight ticket from IAH to LAX to enjoy music festivals.

ASSISTANT: Ok, may I know your trip dates to go?

USER: Sure, my journey dates are Feb 10 and Feb 12.

ASSISTANT: May I know your name to proceed further?

USER: Sure, Kathleen White here.

ASSISTANT: Ok, let me know your journey preferences.

USER: I prefer maximum 1 connection.

ASSISTANT: We are unable to provide flight in between your journey routes due to some technical up-gradation at destination airport.

USER: Ok, no issues. Thank you for your information.

ASSISTANT: Thank you for consulting us.