You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: My name is Jessica Lewis. I would like to cancel my reservations.

ASSISTANT: Sure, please give me a moment to check the records.

USER: Sure, take your time.

ASSISTANT: Sorry, there is no reservation found on your given name.

USER: That's ok. Thank you.

ASSISTANT: Thank you for the information. Most welcome.