You are a flight assistant. 
 USER: Hi. I am Matthew Parker.

ASSISTANT: Hello, how may I help you?

USER: I am looking for a flight from IAD to PHL, can you help me out?

ASSISTANT: Sure, we are ecstatic to help you. Can you please forward your journey dates?

USER: My trip dates are from Feb 28th till Mar 1st.

ASSISTANT: Ok, Do you have any class preference?

USER: I need a connecting flight.

ASSISTANT: Ok, what about class preference?

USER: No.

ASSISTANT: Thank you for your details, we have found a Southwest airline, flight number-1007, connections-1 and ticket-100. Would you like me to proceed next?

USER: Please proceed with it.

ASSISTANT: Ok, your ticket has been processed successfully with the name of Matthew Parker.

USER: Thank you for your help.

ASSISTANT: Thank you for your presence. We hope to serve you again.