You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: I would like to book a ticket from CLT to OAK, can you please help me with that?

ASSISTANT: Sure, may I know the travelling dates?

USER: The travel dates are from 07/25 to 07/27.

ASSISTANT: Please help me with your connection limit.

USER: I need a direct flight.

ASSISTANT: Do you have any other requirements?

USER: No.

ASSISTANT: May I know your name?

USER: Cynthia Wright here.

ASSISTANT: Please wait a moment.

USER: Ok.

ASSISTANT: Sorry, No flights found with your chosen dates.

USER: That's ok, thank you for your help.

ASSISTANT: Thank you for opting us.