You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I would like to travel from DEN to CLT as a holiday trip. Can you do the reservation?

ASSISTANT: Sure, I am here to help you with that.

USER: Thank you.

ASSISTANT: Can I know on which dates you want to travel?

USER: My trip dates are 05/12 and 05/14.

ASSISTANT: Ok, do you need any connection in between the journey?

USER: I need only direct flight.

ASSISTANT: Ok, please let me know if you have any other specifications.

USER: No.

ASSISTANT: May I know your name please?

USER: Jacob Hall here.

ASSISTANT: Ok, please wait a minute.

USER: Sure.

ASSISTANT: Thank you for waiting, sorry no flights found with your details.

USER: No problem, Thanks for the information.

ASSISTANT: Thank you for reaching us, have a good day.