You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: I am Stephanie Carter. Can you please help me in making a flight ticket from JFK to AUS?

ASSISTANT: Sure, may I know your respective dates of travel please?

USER: I need to travel on dates of 11/09 and 11/11.

ASSISTANT: Ok, please wait for a moment.

USER: Sure, take your time.

ASSISTANT: Sorry Carter, there is no flight found as per your travelling details.

USER: Oh! It is sad to hear. Anyway, thank you for your time.

ASSISTANT: Thank you for reaching us and have a great day.

USER: Most welcome.