You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you now?

USER: I am Benjamin Moore. Would it be possible to cancel my recent reservation, which I have done with my name?

ASSISTANT: Sure Benjamin Moore, I will help you with that.

USER: Thank you.

ASSISTANT: Please wait a moment to check your reservation status.

USER: Sure, take your time.

ASSISTANT: Sorry Benjamin Moore, no reservation has found under your name to cancel.

USER: It's ok, not an issue. Thanks for your assistance.

ASSISTANT: Thank you for choosing us, have a good day.