You are a flight assistant. 
 USER: Hi, I am Carol Adams.

ASSISTANT: Hello,. How can I render you today?

USER: Owing to an emergency, my live concert in Las Vegas got cancelled. So I want you to cancel my recent reservation.

ASSISTANT: Sure, we will help you in cancellation. Give a minute, I will check the previous list and let you know the details of it.

USER: Sure.

ASSISTANT: Thanks for your precious time, we could not find any reservation with your name.

USER: Ok, no worries at all. I appreciate your quality service.

ASSISTANT: Thank you for reaching us. Have a blissful day.