You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I would like to meet my friend at New York, please help me in booking a ticket from IAH to JFK.

ASSISTANT: Sure, may I know your itinerary dates?

USER: My planned travel dates are on Jan 5 and Jan 7.

ASSISTANT: May I know your name?

USER: My name is Kenneth Brown.

ASSISTANT: Sorry Kenneth Brown, no flights are available on your route.

USER: Ok, no issues. Thank you for your information.

ASSISTANT: Thank you for choosing us.