You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I want to cancel my recent reservation. Can you please help me in that?

ASSISTANT: Sure, I can help you with that. May I know your good name please?

USER: Larry Robinson here.

ASSISTANT: Please wait while I'll check your reservation status.

USER: Ok.

ASSISTANT: Larry Robinson, there is no active reservation found under your name to do cancellation.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for choosing us.