You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I am Michael Jackson.

ASSISTANT: Nice to meet you Michael.

USER: I planned to attend for a meeting in HOU, can you please help me to book a flight ticket from MSP?

ASSISTANT: Yes, tell me your travel dates please?

USER: I prefer to travel on Nov 16 and Nov 18.

ASSISTANT: Please wait.

USER: Sure.

ASSISTANT: Thanks for waiting. But I am sorry to say that there are no flights available.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: Thank you.