You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Myself Matthew Martin, looking for a flight from DTW to OAK. Can you help me in booking the flight ticket?

ASSISTANT: My job is to solve your concerns, may I know your concern? Ok, please may I know your travel dates to book?

USER: Sure, my travel dates are 02/05 and 02/07.

ASSISTANT: Thank you for waiting, sorry to inform there are no flights available at your location.

USER: That's ok, no problem. Thank you for the information.

ASSISTANT: Thank you for choosing our agency.