You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you at this moment?

USER: I have given wrong details while doing the reservation earlier. Can you help me to cancel my ticket?

ASSISTANT: Yes, I will help you about it. Can you please provide your name to check is there any previous reservation under your name in our database?

USER: Sure, check the details under the name Stephanie Martinez.

ASSISTANT: Yes Martinez, I have found a reservation under your name which you have done previously. Are you sure want to cancel the reservation?

USER: Sure, I would like to cancel my reservation. When can I expect the refund?

ASSISTANT: As per your request I have cancelled your reservation. You can expect your refund fare with in 2 to 3 working days.

USER: Thank you. If my concern is not solved, I will revert to you back.

ASSISTANT: Ok, fine you are always welcome.

USER: You are welcome.