You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I want to cancel my recent reservation. Could you help me with that?

ASSISTANT: Sure, I will help you. Can I have your name to check for earlier reservation?

USER: Kevin Edwards.

ASSISTANT: Thank you for providing your name. I am sorry to inform, I could not find any reservation on your name to cancel.

USER: That's ok, thank you.

ASSISTANT: Thank you for reaching us.