You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: I would like to cancel my reservation which was made on the name of Joshua Lopez. Can you help me with it?

ASSISTANT: Sure, we are here to help you. Wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting there is no reservations found on your name.

USER: It's ok, thank you for the response.

ASSISTANT: Thanks for approaching us.