You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Kathleen Moore.

ASSISTANT: How can I aid you?

USER: Please find a flight for me from AUS to HOU, hope you are helping me out with booking.

ASSISTANT: Sure, may I know your planned travel dates?

USER: Ok, my planned dates are from 09/20 and 09/22.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Thank you for waiting.

USER: It's ok.

ASSISTANT: Here, I found a flight with 1 connection and airfare is about 100. Shall I proceed in booking?

USER: Yes, please.

ASSISTANT: Your ticket has been confirmed for the flight 1008 in Hawaiian airlines.

USER: Thanks for your help.

ASSISTANT: Thank you for reaching us.