You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I need you cancel my recent reservation. Please help me.

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: May I know your name please?

USER: My name is Jessica Nelson.

ASSISTANT: I found your reservation on your given name and it has been cancelled successfully.

USER: Great! Thank you.

ASSISTANT: Thank you for choosing us.