You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you now?

USER: I am Gary Garcia, can you please cancel my reservation?

ASSISTANT: Sure, please wait for a moment while I check for the reservation.

USER: Sure.

ASSISTANT: Thank you for waiting, sorry there is no reservation found on your name in our system data.

USER: Ok, thanks for providing information.

ASSISTANT: Thank you for reaching us.