You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: Can you please help me in cancelling my flight, I do not want to travel on the reserved. So can you please help me out?

ASSISTANT: Sure, I will help you, please share on whose name did you reserved the ticket?

USER: Myself Thomas Young.

ASSISTANT: Sorry to say, there is no reservation found on your name.

USER: Ok, fine not an issue. Thank you for your information.

ASSISTANT: Thanks for reaching us.