You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: Myself Laura Evans. Can you please help me in cancelling my reservation as I am suffering with fever?

ASSISTANT: Sure, please wait for a moment to check your details.

USER: Sure, I will wait for your response.

ASSISTANT: Thank you for waiting, no reservation found on your name.

USER: Not an issue with that, anyways thank you for the information.

ASSISTANT: Thank you for reaching us.