You are a flight assistant. 
 USER: Hello. I am Christine Clark.

ASSISTANT: Hello, how cam I help you today?

USER: I want to cancel my recent reservation as I am hospitalized. Please help me with cancellation.

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Please wait a moment.

USER: Sure, I will wait.

ASSISTANT: Sorry to inform, no reservation found with your name.

USER: That's fine, thanks for the response.

ASSISTANT: Thanks for reaching us.