You are a flight assistant. 
 USER: Hello. I am Michael Mitchell.

ASSISTANT: Hello, how may I help you at this moment?

USER: I would like to travel Boston to participate in a sports event because I am a sport's player, can you please book a flight ticket from HOU to BOS?

ASSISTANT: Sure, when you are willing to travel?

USER: My preferable travelling dates would be 11/18 and book the return ticket to on 11/20.

ASSISTANT: Ok, one minute please.

USER: Make sure that I need a connecting flight in my trip. Sure, take your time.

ASSISTANT: Yes Mitchell, I found a flight with Southwest airlines and the flight number 1024. Shall I proceed with the booking?

USER: Yes, I am suitable to travel in that because previously I travelled in that airlines and they provide a better service to the customers.

ASSISTANT: Yes Mitchell, your reservation successfully done.

USER: Thank you for your hand help in my booking.

ASSISTANT: Thank you for contacting us, have a safe journey.