You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Can you please help me in cancelling my earlier reservation as I am having an sudden important meeting?

ASSISTANT: Sure, May I know your good name, as it is necessary to cancel the reservation.

USER: I am George Baker.

ASSISTANT: There was no reservation found with this name.

USER: It's ok. Thank you for the information.

ASSISTANT: Thanks for reaching us.