You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Sandra Hill.

ASSISTANT: Hill, how may I help you?

USER: I would like to book a ticket from SEA to DFW to attend concert in Dallas. Can you help me?

ASSISTANT: Sure, please share your itinerary dates.

USER: I am departing on 09/09 and return on 09/11.

ASSISTANT: Please hold on for a moment.

USER: Ok.

ASSISTANT: Flight 1016 from Southwest airlines is providing service with 1 connection.

USER: Please proceed for booking.

ASSISTANT: Your ticket is reserved.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.