You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Amanda Scott here.

ASSISTANT: How may I serve you the best today?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, just give me a moment.

USER: Ok.

ASSISTANT: There is no reservation found with your given name.

USER: No problem, thank you.

ASSISTANT: Thank you.