You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Richard Lewis.

ASSISTANT: How may I help you?

USER: I have a magic show to attend at New York. Can you help me in booking a ticket from PHX to JFK?

ASSISTANT: Sure, please help me with your journey dates.

USER: My preferred journey dates are 01/16 and 01/18.

ASSISTANT: Please wait a moment.

USER: Sure.

ASSISTANT: I found a flight for you in Frontier airlines with price 200. Shall I book your ticket?

USER: Yes, please book my ticket.

ASSISTANT: Ok, your booking is confirmed with flight number 1000.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us.