You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I serve you today?

USER: This is Kenneth Hall. I want to book a flight ticket from CA - LAX to FL - MCO. Can you help me in that?

ASSISTANT: Sure. Can I have your planned journey dates please?

USER: Thank you. My trip dates are 04/08 - 04/10.

ASSISTANT: Do you have any specifications to met?

USER: I need direct flight in economy class.

ASSISTANT: Thank you for being patience. Unfortunately, there are no flights available with your requirements.

USER: Ok, it is not an issue. Thank you for your quick response.

ASSISTANT: Thank you for reaching us.