You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Anna Phillips here.

ASSISTANT: How can I help you Anna?

USER: Can you please help me out in cancelling in recent reservation? As my health is not in a good condition to do journeys.

ASSISTANT: Sure, I will help you with this. Please give me a moment.

USER: Sure, I'll wait for your response.

ASSISTANT: Sorry Anna, I did not find any reservation under your name in our database.

USER: Oh! May be my friend has already cancelled it, thank you anyways.

ASSISTANT: Thank you for choosing us.