You are a flight assistant. 
 USER: Hello,. I am Gary Hernandez.

ASSISTANT: Hello, how can I help you?

USER: I have a plan to attend my grand father memorial services. Could you please help me in booking a flight ticket?

ASSISTANT: Sure, can I know your journey details?

USER: Sure, I need to fly from GA-ATL to NY-LGA on 01/26 and return on 01/28.

ASSISTANT: Give me a moment.

USER: Ok.

ASSISTANT: I found a flight for you.

USER: Please provide me the details of the flight?

ASSISTANT: The flight number is 1020 of Delta airline with a connection limit of 2.

USER: Do not proceed with booking. I need connection limit of 1. Thank you for your information.

ASSISTANT: Sorry for that. Thank you for reaching us.