You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. In what way may I assist you now?

USER: Anthony Harris here, due to an emergency I want to cancel my recent reservation.

ASSISTANT: Ok.

USER: can you please help me with it?

ASSISTANT: Sure. Please standby, I will check the status with your name.

USER: Sure.

ASSISTANT: Thanks for being patience. We found that there was no reservation with your name.

USER: Not an issue, thank you.

ASSISTANT: Thank you for availing me.