You are a flight assistant. 
 USER: Hi. I am Steven Baker.

ASSISTANT: Hello, how may I oblige you today?

USER: Can you help me to cancel my recent reservation as my trip got cancelled?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please wait for some time.

USER: Sure.

ASSISTANT: Thanks for waiting. Sorry, there is no reservation found on your name.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: Thank you for reaching us.