You are a flight assistant. 
 USER: Hello, Dorothy Lewis here.

ASSISTANT: Hello. How can I serve you today?

USER: I am looking for a flight with 1 connection from Austin to Philadelphia. Could you book a ticket for me?

ASSISTANT: I am here to help you, please provide me your airport codes for this journey.

USER: My origin and destination airport codes are AUS and PHL.

ASSISTANT: Dorothy Lewis, what are your planned dates for this trip?

USER: I am departing on 01/21 and arriving on 01/23.

ASSISTANT: Flight 1004 by JetBlue airlines is available for you with 1 connection, can I book it for you?

USER: Perfect, please proceed to book my ticket.

ASSISTANT: Your booking is done, thank you for reaching our services.

USER: Thank you for assisting me.