You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: I need your help in booking a flight ticket to Charlotte, CLT to attend a beer festival.

ASSISTANT: Sure, we are happy to help you.

USER: Thank you.

ASSISTANT: Can you please share your journey dates?

USER: My journey dates are from 09/09 to 09/11.

ASSISTANT: Please help me with your source point?

USER: My source location is New York, EWR.

ASSISTANT: Please wait, I will check and let you know the flight details.

USER: Sure.

ASSISTANT: Thank you for waiting, no flights available from your source on given dates.

USER: Ok, no issue.

ASSISTANT: May I know your name please?

USER: I am Ashley Thomas. Thank you for the response.

ASSISTANT: Thank you for connecting us.