You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hi.

USER: Raymond Jones here.

ASSISTANT: How can I aid you?

USER: Please help me out in booking the ticket from CLT to DFW.

ASSISTANT: Sure, we are mirthful to help you.

USER: Ok.

ASSISTANT: When are you willing to make your trip?

USER: My trip dates will be May 3 to May 5.

ASSISTANT: Do you need a connecting flight or direct flight?

USER: I want connecting flight.

ASSISTANT: Could you please let me know your depart and return timings?

USER: My depart time must be in the evening.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: That's ok. Thank you.

ASSISTANT: Thank you for consulting us.