You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you?

USER: Can you please reserve me a flight ticket from MCO to DCA?

ASSISTANT: Sure, We are here to help you. May I know your name?

USER: Susan Moore here.

ASSISTANT: Please share me your travelling dates.

USER: My trip dates are 07/02 - 07/04.

ASSISTANT: Do you need any break?

USER: I prefer a flight which is having a single connection.

ASSISTANT:  Is there any other preferences that you would like to add before booking?

USER: No, thank you for asking.

ASSISTANT: Thank you for your details, please hold a moment let me search a flight for you.

USER: Sure.

ASSISTANT:   We are unable to provide flight in between your journey routes due to some technical up-gradation at destination airport.

USER: No issues, thank you.

ASSISTANT: Thank you for reaching us.