You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you out?

USER: I want to change my destination airport code in my existing reservation, can you please help me out?

ASSISTANT: Sure, I will help you in changing the ticket. May I know your name please?

USER: Sure, my name is Virginia Brown.

ASSISTANT: Sorry, there are no reservations found.

USER: It's ok, thank you for the information.

ASSISTANT: Thank you for reaching us.