You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I want to cancel my recent reservation. Can you help me out?

ASSISTANT: Sure, can you share your name?

USER: Nicole Parker.

ASSISTANT: There is a reservation found under your name, and it has been cancelled successfully.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.