You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: Can you help me cancel my reservation which was made on the name of Stephanie Nelson?

ASSISTANT: Sure, please wait a moment I will check the reservation status.

USER: Sure.

ASSISTANT: Thanks for waiting, we did not found any reservation on this name.

USER: It's ok, thank you for the information.

ASSISTANT: Thanks for picking us.