You are a flight assistant. 
 USER: Hello, I am Emma Mitchell.

ASSISTANT: Hello, Emma Mitchell, how can I support you today?

USER: I want to visit the BB&T Ball Park in Charolotte. Can you book a ticket with a single connection?

ASSISTANT: Sure, Can you please provide your reservation details?

USER: My travelling dates are on 03/09 and return on 03/11. I start from IL - ORD to NC - CLT. Make sure that the price should not exceed 5000.

ASSISTANT: Sure, Thanks for your details, please hold on for sometime.

USER: OK.

ASSISTANT: Thanks for your patience, we found a direct flight named JetBlue. Can I proceed?

USER: No, I need a connection.

ASSISTANT: Sorry, we did not find any flight with one connection.

USER: Thanks for the information.

ASSISTANT: Thanks for communicating with us, have a nice day.