You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I want to cancel my reservation due to heavy rains at my destination place, so please help me in this.

ASSISTANT: Sure, we are here to help you.

USER: Ok.

ASSISTANT: May I know your name?

USER: Sure, I am Christopher Wright.

ASSISTANT: Ok, wait for some time.

USER: Ok, I will wait.

ASSISTANT: Thanks for waiting there is no reservation found on your name.

USER: No problem, thanks for your effort.

ASSISTANT: Thanks for approaching us.