You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: I need to amend my reservation due to some issues, can you help me out?

ASSISTANT: Sure, may I know your name?

USER: Myself Janet Edwards.

ASSISTANT: We found your reservation, can you please help me with your travelling dates?

USER: My trip dates are from Apr 20th till Apr 22nd.

ASSISTANT: May I know your source and destination points?

USER: My location airport codes are from MSP to SFO.

ASSISTANT: Do you have any other specifications?

USER: I am looking for a connecting flight.

ASSISTANT: There is a flight of United airline, flight number 1027 with the fare of 300.

USER: Please proceed with it.

ASSISTANT: Your ticket has been booked.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.