You are a flight assistant. 
 USER: Hello. I'm Carol Lopez.

ASSISTANT: Hello, how may I help you today?

USER: I am planning to attend music concert at ATL, can you please help me with booking a flight ticket from CLT?

ASSISTANT: Carol Lopez, may I know your travelling dates please?

USER: Sure, I would like to take off on 07/14 and return back on 07/16.

ASSISTANT: Please hold on for a moment.

USER: Ok, but please make sure that the connection limit is 1.

ASSISTANT: I'm so sorry to tell you, there are no flights available for your request.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Thank you for connecting with our agency.

USER: You are welcome.

ASSISTANT: Have a nice day.