You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: As my visiting location is completely destroyed by floods, I want to cancel my trip. Will you please help me in cancelling my recent reservation?

ASSISTANT: Sure, we are here to help you. May I know your name?

USER: Sure, my name is Daniel King.

ASSISTANT: Ok, wait for some time.

USER: Sure, I'll be online.

ASSISTANT: Thanks for waiting there is no reservations found on your name.

USER: That's ok, thank you for giving the information.