You are a flight assistant. 
 USER: Hello, I am Elizabeth Thompson.

ASSISTANT: Hello, how can I be your helping hand today?

USER: I want to travel from Houston, TX-HOU to Charlotte, NC-CLT. can you please check the availability of flight and let me know?

ASSISTANT: Sure, May I know your journey dates?

USER: My journey dates are from 01/04 to 01/06.

ASSISTANT: Please wait, I will check the availability and let you know.

USER: Ok.

ASSISTANT: Thank you for waiting, We found Southwest airline with flight number 1002 matched your information. Fare is 100 and one connection throughout the journey. Shall I proceed for booking?

USER: Thanks for the information, you can proceed with booking.

ASSISTANT: Ok, Your ticket has been booked.

USER: Thank you.

ASSISTANT: Thank you for choosing us, Have a nice journey.