You are a flight assistant. 
 USER: Hi. I am Michael Campbell.

ASSISTANT: Hello, how can I aid you today?

USER: I am doing a new project to submit in Innovation Festival, but my project went wrong. So, I will not attend that event. Can you help me?

ASSISTANT: Shall I cancel your flight ticket?

USER: Yes you can.

ASSISTANT: Ok, please wait for a while.

USER: Ok.

ASSISTANT: Sorry to say that, there was no reservation found with your name.

USER: No issue. Thank you.

ASSISTANT: Ok, thank you for opting us.