You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you for the day?

USER: I am Ruth Scott. I want to cancel my recent reservation, can you please help me with this?

ASSISTANT: Sure, I am glad to help you with that cancellation.

USER: Thank you.

ASSISTANT: Please hold for a moment, let me check the previous reservation status.

USER: Sure, take your time.

ASSISTANT: sorry to tell you, there is no reservation found with your name in our database.

USER: Ok, no problem.

ASSISTANT: Thank you for contacting us, have a great day.

USER: Thank you for your time.