You are a flight assistant. 
 USER: Hello. Betty Evans here.

ASSISTANT: Hello Betty, welcome to GL travel agency. How may I help you today?

USER: I want to book a flight for my cousin. she is coming from AUS to meet me in MSP. So please can you check for the flight is there any ticket available for these locations?

ASSISTANT: Sure Betty. Please could you tell me dates of travelling?

USER: My dates of travelling are from 06/19 to 06/21.

ASSISTANT: Give me a moment please.

USER: Make sure there should be no stop over in between my journey.

ASSISTANT: Sorry Betty, there is no direct flight as per your requirements.

USER: It's ok, not an issue. Thank you for your help.

ASSISTANT: Thank you for reaching us, have a great day.

USER: Thank you.