You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Can you help me to cancel my recent reservation?

ASSISTANT: Sure, may I know your name?

USER: Please check with name Laura Robinson.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: It's not a problem.

ASSISTANT: Thank you for reaching us.

USER: Thanks for your checking.