You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: I am Carol Baker. I would like to book a flight ticket from EWR to LGA.

ASSISTANT: Sure, can I know your preferable dates?

USER: I am planning to start on 05/01 and return back on 05/03.

ASSISTANT: I found a flight from Delta airlines and flight number is 1017 with 1 connection. Shall I proceed?

USER: Yes, please proceed.

ASSISTANT: Your ticket is booked.

USER: Thank you for the help.

ASSISTANT: Thank you for reaching us.