You are a flight assistant. 
 USER: Hello, I am Melissa Turner.

ASSISTANT: Hello, how can I aid you?

USER: As my schedule of attending an interview got cancelled. Can you please help me in cancelling my reservation?

ASSISTANT: Sure, I will help you. Please give me a minute I will get back to you.

USER: Ok.

ASSISTANT: Thank you, sorry no reservation found with your name.

USER: Ok, no issues. Thank you for your information.

ASSISTANT: Thank you for reaching us, have a nice day.