You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you now?

USER:  I want to cancel my reservation as my project got ramp down. Can you help me with that?

ASSISTANT: Ok, may I know your name please?

USER: I am Jack Turner.

ASSISTANT: Please allow me to check with your booking status.

USER: Sure.

ASSISTANT: Jack Turner, there is no flight reservation found by your name.

USER: Ok, no issues.

ASSISTANT: Thank you for choosing our services.

USER: Thanks for the information.