You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Steven Thomas.

ASSISTANT: What service that you are looking from our agency Thomas?

USER: I am planning to visit Houston, can you please book me a ticket from PHX to HOU?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: Can you please provide your planned departure and return dates of travelling?

USER: My planned dates of journey are from 11/27 to 11/29.

ASSISTANT: Thank you for providing your travel details. I will put the conversation on hold to check the best flights available in your route.

USER: Sure, take your own time.

ASSISTANT: Based on your travel details, I have found a flight with a single connection with a fare of 100 from Spirit airlines. If you are ok with this, please inform me to book the flight.

USER: Please book my ticket with this airlines.

ASSISTANT: Ok, your ticket has been booked in flight number 1016.

USER: Thank you for booking my ticket.

ASSISTANT: Thank you for reaching us, hope you have a great journey.