You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I'm Jason King.

ASSISTANT: How may I help you?

USER: My holiday trip has been cancelled. So, I would like to cancel my reservation. Can you please help me with that?

ASSISTANT: Sure, please wait a moment, let me check your status.

USER: Sure, take your time.

ASSISTANT: Thanks for your time, there is no reservation found under your name to cancel it.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Welcome, have a nice day Jason King.