You are a flight assistant. 
 USER: Hello, I am Amy Allen.

ASSISTANT: Hello, how may I assist you?

USER: Can you render me in booking a ticket from JFK to AUS?

ASSISTANT: Sure, may I know your travel dates please?

USER: I am planning to start on 11/16 and return back on 11/18.

ASSISTANT: Ok, hold on for a moment. Let me check the best flight for you.

USER: Make sure that it is a connecting flight.

ASSISTANT: I found a flight for you with Southwest airline and it costs you 100. Shall I proceed?

USER: Yes, you can go ahead.

ASSISTANT: Your ticket has been booked with 1017 flight number.

USER: Thank you.

ASSISTANT: Welcome, thank you for choosing us. Have a safe flight.

USER: You are welcome.