You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Kathleen Collins here.

ASSISTANT: How may I assist you?

USER: I want to travel from ATL to IAD. Can you book my ticket?

ASSISTANT: May I know your trip dates?

USER: My travelling dates are from 03/23 to 03/25.

ASSISTANT: There is a flight-1008 with Southwest airline. Shall I proceed?

USER: If connection limit is 1 then proceed it.

ASSISTANT: Ok, your ticket has been done.

USER: Thank you.

ASSISTANT: Thank you for reaching us.