You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: I am looking for a flight from OAK to MSP, can you help m e out?

ASSISTANT: Sure, can you please share your travel dates?

USER: My trip dates are from Feb 20th till Feb 22nd.

ASSISTANT: May I know your connection limit?

USER: I would not prefer maximum connection. I just need a direct flight.

ASSISTANT: Do you have any other requirement that you are looking for?

USER: No, I don't have.

ASSISTANT: May I know your name to proceed further?

USER: Myself Nicole Williams.

ASSISTANT: I am sorry to inform you that there is no flight available at your request.

USER: That's ok, not an issue. Thank you for your help.

ASSISTANT: Thank you for contacting us.