You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, what services are you seeking from us?

USER: Please book a ticket from Washington DC-IAD to Chicago, IL-ORD.

ASSISTANT: Sure, I will book a ticket for you. On what name, do I need to book the ticket?

USER: My name is Kathleen Adams.

ASSISTANT: Ok, when you are willing to travel?

USER: Departure date is 10/27 and 10/29 is return date.

ASSISTANT: Ok, do you need any connections?

USER: Connections limit is 1.

ASSISTANT: Ok, please standby.

USER: Sure.

ASSISTANT: Thanks for your time. Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: Thanks for the assistance.

ASSISTANT: Thank you for availing us.