You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Due to emergency I need to cancel recent reservation, Can you help me for cancel reservation please?

ASSISTANT: Sure, may I know your name?

USER: My name is Nicole Harris.

ASSISTANT: Ok, please wait I will check the reservation on your name and revert you.

USER: Sure.

ASSISTANT: Sorry, there is no recent reservation on your name.

USER: Ok, no issues. Thanks for your information.

ASSISTANT: Thank you for choosing us, have a wonderful day.