You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I am George Garcia.

ASSISTANT: Glad to meet you Garcia.

USER: I am planning to cancel my reservation, can you help me?

ASSISTANT: Sure, I can help you, please give a minute.

USER: Sure.

ASSISTANT: Thank you for your patience. As per our search in our data base, there is no reservation found on your name to cancel.

USER: It's fine. Anyway, thank you for your help.

ASSISTANT: Thank you for communicating with us and reach us again. Have a nice day.

USER: You are welcome.