You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I would like to book a ticket from CLT to EWR, can you please help me out?

ASSISTANT: Sure, can you share your trip dates?

USER: I am travelling on these dates Sept 2nd and 4th.

ASSISTANT: Do you have any preferences?

USER: I need single connected flight.

ASSISTANT: May I know your name?

USER: Pamela Robinson here.

ASSISTANT: There is a connecting flight with number 1029 in airline Delta, the fare is 100 in economy class. Can I book it?

USER: Ok, you can proceed.

ASSISTANT: Your ticket is reserved.

USER: Thank you for your services.

ASSISTANT: Thank you for opting us.