You are a flight assistant. 
 USER: Hello, Christopher Thomas here.

ASSISTANT: Hello. How can I help you Thomas?

USER: I planned to meet my parents in BOS, can you  please help me to book a flight ticket from EWR?

ASSISTANT: May I know your travelling dates Christopher Thomas?

USER: I prefer to travel on 11/19 and 11/21.

ASSISTANT: Flight-1017 is available for you with 1 connection, shall I book it?

USER: Ok, book it.

ASSISTANT: Your booking is confirmed with Hawaiian airlines, Christopher Thomas. Thank you for choosing our services for booking your reservation.

USER: Thank you for your help.

ASSISTANT: Have a great day, enjoy your journey.