You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: I would like to book a ticket to Charlotte next month to my friends there, can you please book a flight ticket for me?

ASSISTANT: Ok, can you please mention your travelling dates?

USER: My departure date is  is 10/03 and also confirm my return ticket on 10/05.

ASSISTANT: Ok, may I know your travelling codes?

USER: I want to take off from DTW and destination airport is CLT.

ASSISTANT: Sorry, no flights found. May I know your name?

USER: Oh! It's ok no problem. Sure, my name is Pamela Green. Thank you for your information.

ASSISTANT: Thank you for reaching us.