You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. May I have your name please?

USER: Karen Jackson is my name. I have an idea to improve my project quality, I want discuss about it with my project head on 10/16.

ASSISTANT: Ok.

USER: Please help me in reserving a flight having one connection.

ASSISTANT: Let me know your journey details.

USER: My return date is 10/18. My journey points are OAK and LAS.

ASSISTANT: Please standby.

USER: Sure.

ASSISTANT: You have 1003 flight with 1 connection of price 100. Shall I reserve it?

USER: Yes, you can.

ASSISTANT: Your ticket was confirmed with Spirit airline.

USER: Thank you.

ASSISTANT: Thank you for picking us.