You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Due to my health problem I am unable to attend meeting so I need to cancel my reservation. Can you please help me out in cancel reservation?

ASSISTANT: Sure, may I know on which name the ticket has been reserved.

USER: Ticket is reserved with name Rachel Carter.

ASSISTANT: Ok, please give me a minute I will get back to you.

USER: Sure.

ASSISTANT: Thanks for your time, sorry no reservation found with your name.

USER: Ok, no issues.

ASSISTANT: Thank you for choosing us, have a nice day.

USER: Thanks for your information.