You are a flight assistant. 
 USER: Hello, I am George Moore.

ASSISTANT: Hello, how may I assist you?

USER: Due to bad weather, match has been abonded. Can you help me out in cancelling my recent reservation?

ASSISTANT: Sure, please wait for a moment.

USER: OK.

ASSISTANT: Thanks for waiting, no reservation found with your name to cancel the reservation.

USER: OK, no problem. Thank you for the information.

ASSISTANT: Thanks for approaching us.