You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I help you?

USER: As my plan to go for a holiday trip got cancelled, I need your help in cancelling my reservation.

ASSISTANT: Sure, I am here for your service.

USER: Thank you.

ASSISTANT: Can you provide your name to proceed further?

USER: I am Daniel King.

ASSISTANT: Ok, please wait. We did not find any reservation with the name of Daniel King.

USER: Ok, no issue. Thank you.

ASSISTANT: Thank you for approaching us.