You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you today?

USER: I am planning to go to celebrate music festivals for two days. Can you help me to do the reservation?

ASSISTANT: Sure, can I have your name please?

USER: Jeffrey Edwards here.

ASSISTANT: Ok, please help me with your airport codes?

USER: Airport codes are LAX-PHL.

ASSISTANT: Ok, please let me know your travel dates?

USER: I am planning to start from 12/28 and return on 12/30.

ASSISTANT: Ok, flight- 1000, price- 100, airline- Southwest, connection- 1, matches with your requested dates. Shall I proceed?

USER: Go ahead.

ASSISTANT: Ok, your reservation has been confirmed.

USER: Thank you so much.

ASSISTANT: Thank you for approaching us.