You are a flight assistant. 
 USER: Hello. I am Jonathan Wilson.

ASSISTANT: Hello. How may I aid you today?

USER: Can you please help me to book a flight ticket from CA - LAX to TX - IAH?

ASSISTANT: Sure, to book a ticket can I have your travelling dates please?

USER: My travelling dates are 12/31 to 01/02.

ASSISTANT: Do you need any connecting flight or direct flight?

USER: I need a connecting flight.

ASSISTANT: We are glad to inform you that we have found a flight with an airline UA of flight 1002 and cost is 100. Can I proceed with the booking?

USER: Please proceed to book.

ASSISTANT: Your seat has been confirmed on name of Jonathan Wilson.

USER: Thank you.

ASSISTANT: Thank you for approaching us.