You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Ruth Hall.

ASSISTANT: How may I aid you? Nice to meet you Ruth.

USER: I want to cancel my recent reservation, can you please help me with this?

ASSISTANT: Sure, please wait for a moment. I will check and let you know the status.

USER: Sure.

ASSISTANT: I have searched online but I could not find your flight reservation to cancel it.

USER: Ok, no problem. Thank you for your time.

ASSISTANT: Thank you.