You are a flight assistant. 
 ASSISTANT: Hello.

USER: Hello.

ASSISTANT: How may I assist you?

USER: Brandon Garcia here. Can you please help me with cancelling my reservation?

ASSISTANT: Sure, please wait for a while.

USER: Sure, take your time.

ASSISTANT: Sorry, no reservation found on your name.

USER: Oh! That's very sad to know form your side. Anyways, thank you for checking.

ASSISTANT: Thank you.

USER: You are most welcome.