You are a flight assistant. 
 USER: Hi. I am Jeffrey Smith here.

ASSISTANT: Hello. How may I help you?

USER: I want to visit Charlotte, can you please help me to book a ticket from PHX to CLT?

ASSISTANT: Sure, I will help you in booking the ticket. May I know your travelling dates please?

USER: Sure, my preferable dates of journey is from 02/23 to 02/25.

ASSISTANT: Ok, please wait for a while.

USER: Ok, I will wait for your response.

ASSISTANT: There is a flight with connection 1 and price 100, can I proceed with this flight?

USER: Ok, please book it.

ASSISTANT: Ok, your ticket has been booked.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us. May I know your name please?

USER: My name is Jeffrey Smith.

ASSISTANT: Thank you.

USER: Thank you for your service.