You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Sharon Williams here.

ASSISTANT: How may I help you?

USER: Can you please help me in booking the ticket from EWR to AUS?

ASSISTANT: Sure, I will help you out. May I know your travelling dates please?

USER: Sure, my travel dates are 06/11 and 06/13.

ASSISTANT: Ok, please hold on.

USER: Ok.

ASSISTANT: There is a flight with connection 1 and price 100, can I proceed with this flight?

USER: Yes, please proceed.

ASSISTANT: Ok, your ticket has been booked with the flight 1021.

USER: Thank you so much.