You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Emma Parker here.

ASSISTANT: How can I help you, Parker?

USER: Due to some health issues, I want to quit my trip. Can you please help me out in cancelling my recent reservation?

ASSISTANT: Sure, please wait for a minute.

USER: Sure, I'll wait.

ASSISTANT: Parker, there is no reservation found with your details.

USER: Oh! May be my friend has already cancelled it.

ASSISTANT: Might be the reason.

USER: Anyways, thank you for your service.

ASSISTANT: Thank you for reaching us, have a good day.