You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Anna Robinson.

ASSISTANT: How can I help you?

USER: I would like to cancel my recent reservation due to cancel of my trip. Could you please help me?

ASSISTANT: Sure, I am here to help you. Please wait a minute.

USER: Sure.

ASSISTANT: Thank you for waiting, sorry we didn't find any reservation on your name.

USER: No worries, thank you for the information.

ASSISTANT: Thank you for reaching us, have a good day.