You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you today?

USER: I am meeting my step mom, after a long time. So, we together planned to meet for lunch. Can you book a ticket to PHX?

ASSISTANT: Sure, can I have your name please?

USER: I am Shirley Roberts from DFW.

ASSISTANT: Ok, can you help me with your departure and your travelling dates please?

USER: My preferable dates are 09/09 to 09/11.

ASSISTANT: Ok, hold on a moment I will get back to you.

USER: Ok.

ASSISTANT: Thanks for waiting, flight: 1029, airline: Delta, price 100 with single connection. Shall I proceed?

USER: Sure.

ASSISTANT: Ok, your ticket has been confirmed.

USER: Thank You for your service.

ASSISTANT: Thank you for choosing us.