You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: Actually, I would like to cancel my reservation which is done recently, can you please help me in this condition?

ASSISTANT: Sure, I will help you out.

USER: Thank you.

ASSISTANT: May I know your name please?

USER: Sure, my name is Amanda Scott.

ASSISTANT: Ok, please wait a moment.

USER: Sure, take your time.

ASSISTANT: Sorry, there are no reservations found.

USER: That's ok.

ASSISTANT: Thank you for reaching us.