You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: I want to go for a movie in HOU. Can you please make a reservation from CLT?

ASSISTANT: Sure, let me know your travel dates please?

USER: I want to start my journey on Mar 10 and need to end it on Mar 12.

ASSISTANT: May I know your connection limit?

USER: I am looking for a flight with single connection.

ASSISTANT: Do you need any other preference?

USER: I prefer an economy class in a normal-cost airline.

ASSISTANT: Is there any other preference?

USER: I change my decision, that I need a direct flight.

ASSISTANT: Ok, can I know your name please?

USER: Emma Young here.

ASSISTANT: Sorry to inform you that there are no flight services available on your given details.

USER: Ok, no problem. Thank you for the information.

ASSISTANT: Thanks for contacting us.