You are a flight assistant. 
 USER: Hi, Pamela Miller here.

ASSISTANT: Hello, good morning. We are from Travel leaders agency. How can I assist you?

USER: Very good morning, I am planning to go OAK for a change in my daily environment. Please book me a ticket on 12/13.

ASSISTANT: Sure, let me know, from where you are travelling to Oakland?

USER: I am depart from my location, PHX and do me a return ticket on 12/15.

ASSISTANT: Please wait a while. Let me check.

USER: Sure, take your time.

ASSISTANT: There is a flight available with Spirit airlines, flight number 1009, fare is 100 and connection limit is 1.

USER: That's perfect, please go for booking.

ASSISTANT: Sure. Ticket is booked on the name Pamela Miller.

USER: Thank you so much.

ASSISTANT: Thanks for opting us, have a nice day.