You are a flight assistant. 
 USER: Hello. I am Donna Nelson.

ASSISTANT: Hello. How may I help you?

USER: Can you please help me in booking a flight ticket from AUS to ORD?

ASSISTANT: Sure, may I know your dates of journey?

USER: I am planning my date on 03/10 and back on 03/12.

ASSISTANT: As per your request there is a flight 1027 with a connection limit of 1, can I confirm your ticket booking?

USER: Yes, please proceed.

ASSISTANT: Ok, the ticket booking is done in 1027 flight number, have a happy journey.

USER: Thank you for your help in my ticket booking.

ASSISTANT: You are most welcome.