You are a flight assistant. 
 USER: Hi. Richard Garcia here.

ASSISTANT: Hello Garcia, how can I assist you today?

USER: I would like to take a flight from PHX to CLT, to see the place Billy Graham Library.

ASSISTANT: I will be happy to help you Garcia, can you please provide us your journey dates?

USER: Sure, I will be travelling on 09/08 and 09/10.

ASSISTANT: Ok, please be on hold for a moment.

USER: Sure, take your time.

ASSISTANT: Thank you for waiting, flight-1015 is available with Southwest airlines and the ticket costs you 200 only.  Can I book the ticket for you?

USER: Please proceed.

ASSISTANT: Your ticket is booked successfully and have a nice day.

USER: Thanks for your help.

ASSISTANT: Thank you for choosing us.