You are a flight assistant. 
 USER: Hello. My name is Dorothy Parker.

ASSISTANT: Hello, how may I help you?

USER: I would like to travel from CLT to DEN, could you help me out?

ASSISTANT: Sure, please share your travel dates.

USER: My preferable dates are from 08/29 to 08/31.

ASSISTANT: I found a flight 1018 of Southwest airlines matches with your preferences, can I proceed?

USER: Your ticket is booked.

ASSISTANT: Your ticket is confirmed.

USER: Thank you, have a good day.

ASSISTANT: Thank you for reaching us.