You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: Charles Clark here and I would like to book a flight ticket to visit New York, can you please help me out with booking to go there?

ASSISTANT: Sure Clark, I will help you with this.

USER: Thank you.

ASSISTANT: May I know your location airport codes?

USER: Sure, I want to travel from OAK to EWR.

ASSISTANT: Please, can I know your travel dates?

USER: I am planning to go on 11/09 and please book a return ticket on 11/11.

ASSISTANT: In my search, here is a flight with 1 connection limit. Can I proceed it?

USER: Yes, I am looking for 1 connection, you can proceed with it.

ASSISTANT: Your ticket has been booked with 1025 flight number, and its service with AA airline.

USER: Thank you for your assistance.

ASSISTANT: Welcome, thank you for reaching us.