You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I guide you for the day?

USER: I am Michel Roberts.

ASSISTANT: Ok.

USER: I am planning to visit Charlotte CLT from DEN. Can you make a reservation for me?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Can you please share your travelling dates?

USER: Ok, my planned trip dates are on Jan 05 and return on Jan 07.

ASSISTANT: Do you have class preference?

USER: No, but I want depart in the afternoon time and return in the afternoon time.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: Do you need connecting flight?

USER: Yes.

ASSISTANT: Sorry, no flight found in that route.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: Thank you for choosing us.