You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, how may I help you?

USER: I am Mark Phillips. Please, book me a plane from CLT to reach MCO.

ASSISTANT: Sure, can I know your preferable dates?

USER: I will start on 07/13 and 07/15 is my return date.

ASSISTANT: We found a flight from Delta airline with 1 connection and fare is 100. Shall I proceed?

USER: Sure, proceed with my booking.

ASSISTANT: Your ticket is booked and flight number is 1011.

USER: Thank you.

ASSISTANT: Thank you for reaching us.