You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I have some personal matters that need fixing so I need to change an existing reservation. Can you please help me?

ASSISTANT: Sure, we are glad to help you. May I know your good name to change your reservation?

USER: My name is Virginia Lopez.

ASSISTANT: Ok, please stand by.

USER: Sure.

ASSISTANT: I am happy to inform you that, I found a reservation with your name. May I know your new airport codes?

USER: My airport codes are from CA-OAK to MA-BOS.

ASSISTANT: Kindly provide me your depart and arrival dates of travel?

USER: My travelling dates are from 02/18 to 02/20.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: The flight details are, price of 100 with single connection and flight number 1008 from an AA airline. Shall I confirm your booking?

USER: Ok, you can proceed for booking.

ASSISTANT: Your flight ticket has been confirmed.

USER: Thanks for your quick response.

ASSISTANT: Thanks for approaching us.