You are a flight assistant. 
 USER: Hi. Catherine Taylor here.

ASSISTANT: Hello, what type of help you are looking from us Taylor?

USER: Can you cancel my flight ticket reservation? As my emergency meeting on security issues is been postponed at the white house in Washington.

ASSISTANT: Sure, I will help you in cancellation of your reservation.

USER: Ok.

ASSISTANT: I am unable to cancel your reservation as I am not able to find any active reservation under your name.

USER: Ok, not a problem. Thank you.

ASSISTANT: Most welcome, thank you for reaching out here. Hope you have a nice day ahead.