You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I be of your service?

USER: I am planning to travel from ORD to PHX, can you please help me in flight booking?

ASSISTANT: Sure, we are here to make your journey comfort. Please let me know if you need a connecting flight.

USER: Yes, I need a connecting flight.

ASSISTANT: On what dates you would like to book a flight ticket?

USER: I want to fly on Oct 31, return on Nov 02.

ASSISTANT: Kindly share if you have any other comforts in between your journey.

USER: My depart time should be afternoon.

ASSISTANT: Thank you for sharing your journey details, please wait a moment.

USER: Sure.

ASSISTANT: Thank you for waiting, we are unable to provide flight in between your journey routes due to some technical up-gradation at destination airport.

USER: No problem, thank you.

ASSISTANT: Can I know your name for documentation purpose?

USER: My name is Samantha Martinez.

ASSISTANT: Thank you for approaching us.