You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: I want to cancel my recent reservation, due to some health issue. Can you help me?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: May I know your name?

USER: Yes, I am Anthony Evans.

ASSISTANT: Please wait.

USER: Sure.

ASSISTANT: Thanks for waiting, We found a reservation on your name and it has been cancelled.

USER: Ok, thank you for your help.

ASSISTANT: Thank you.