You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: My name is Ruth Rodriguez. I want to cancel my reservation, as my friends are coming near me on those dates, can you please cancel my ticket?

ASSISTANT: Yes, sure. Please hold on for a moment.

USER: Sure.

ASSISTANT: There is no reservation on your name. Sorry for inconvenience.

USER: That's ok. Thank you for checking.

ASSISTANT: Thank you for reaching us, have a nice day.