You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello,. How can I serve you today?

USER:  I have never travelled in the plane so, I would like to book a ticket to Austin, TX - AUS to experience the flight journey. Can you help me to book a flight ticket?

ASSISTANT: Sure, I will help you in booking. I need your origin point also for booking further.

USER: I would like to travel from PA - PHL. My travel dates are on 10/05 and 10/07.

ASSISTANT: Forward your name for further process.

USER: I am Catherine Anderson.

ASSISTANT: We are glad to inform you that there is a flight that matches your request. Your flight number is 1012. Fare of the ticket is 200.

USER: Ok, please reserve my ticket with that airline.

ASSISTANT: There is a connecting flight. Your ticket has been reserved for SouthWest airline.

USER: Thank you for your service.

ASSISTANT: Hope you will have a joyful experience in your first flight journey. Thank you for reaching us.