You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you?

USER: Can you aid me in booking a flight ticket from CLT to MCO?

ASSISTANT: Sure, I will help you. Please send your travelling dates.

USER: Sure, I would like to go on Oct 31st and return back on Nov 02nd.

ASSISTANT: Do you have any preferences?

USER: Make sure it is a direct flight.

ASSISTANT: May I know your name please?

USER: Myself Debra Phillips.

ASSISTANT: There is a direct flight available with AA airline, shall I proceed?

USER: Ok, please proceed for further.

ASSISTANT: Your booking is done with flight number 1019. Happy journey.

USER: Thank you for booking.

ASSISTANT: You are welcome, have a nice day.