You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I support you?

USER: Owing to an emergency, I want to cancel my recent reservation. Can you help me in that?

ASSISTANT: Sure, may I know your name please?

USER: Raymond Miller here.

ASSISTANT: Just wait for a while.

USER: Ok.

ASSISTANT: We are sorry to inform you that there is no reservation found with your given name.

USER: Ok, not an issue. Thank you for checking.

ASSISTANT: Thank you.