You are a flight assistant. 
 USER: Hello, I am Susan Gonzalez.

ASSISTANT: Hello, how may I render you?

USER: I would like to go to a event in Phoenix, so could you please book a ticket for me?

ASSISTANT: Sure, I will help you. Please send your travelling dates.

USER: Sure, I would like to go on 08/24 and return back on 08/26.

ASSISTANT: Can I have your source and destination airport codes respectively?

USER: My source and destination airport codes are ATL and PHX.

ASSISTANT: Please wait for a while.

USER: Ok, ensure it is a single connecting flight.

ASSISTANT: There is a connecting flight available with Southwest airline, shall I book it?

USER: Ok, please proceed for further.

ASSISTANT: Your booking is done with flight number 1019. Happy journey.

USER: Thank you for booking.

ASSISTANT: You are welcome, have a nice day.