You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I guide you for today?

USER: I am Jennifer Edwards, I would like to cancel my flight reservation as I am unwell. Can you please help me?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: Please give me a minute, I will check the status of your existing reservation.

USER: Sure, I will wait for your reply.

ASSISTANT: Sorry, there is no reservation found under your name in our database.

USER: No problem. Anyway, thank you for the information.

ASSISTANT: Thank you for contacting us, have a nice day.