You are a flight assistant. 
 USER: Hello, I am Virginia Martin.

ASSISTANT: Hello, how may I aid you?

USER: Due to emergency meeting, I want to cancel my reservation. Can you help me with it?

ASSISTANT: Sure, I can help you out with it. Please give me a minute, I will check the status and revert you.

USER: OK.

ASSISTANT: We did not find any reservation matching your name.

USER: No problem. Thank you.

ASSISTANT: Thank you for reaching us.