You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you?

USER: I am Richard Young. I would like to book a flight ticket from LAX to JFK. Could you please help me out?

ASSISTANT: Sure. Ok, now please share your travel dates?

USER: I am planning to start on 01/12 and return back on 01/14.

ASSISTANT: Thanks for your patience. I have found southwest airlines which flies with one connection.

USER: Yes, please proceed.

ASSISTANT: Sure, your flight ticket has been confirmed now.

USER: Thank you.