You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello,.

USER: I am Donna Adams.

ASSISTANT: How can I aid you today?

USER: I just want to cancel my recent reservation as my plan to met my girl friend got post pone due to my health issues. Can you help me with this?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Sorry Adams, there is no active reservation found on your name.

USER: Ok, not an issue.

ASSISTANT: Thank you for reaching us.

USER: Thank you for your information.