You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Scott Phillips.

ASSISTANT: How may I help you?

USER: Can you help me searching flights from PHX to HOU?

ASSISTANT: Sure, I will help you out. May I know your travelling dates please?

USER: I would like to start my journey on 10/18 and I would like to return on 10/20.

ASSISTANT: Ok, please wait a moment.

USER: Provide flight with connection 1.

ASSISTANT: There is a flight with connection 1 and price 200, can I proceed with this flight?

USER: Yes, I am ok with that flight, proceed to booking.

ASSISTANT: Ok, your ticket has been booked.

USER: Thank you for confirming my flight ticket.

ASSISTANT: Thank you for reaching us.