You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Ruth Taylor here.

ASSISTANT: How can I aid you?

USER: Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?

ASSISTANT: Sure. Give me a minute.

USER: Ok, I will wait.

ASSISTANT: Thanks for your time. We found reservation by this name.

USER: Please cancel my reservation.

ASSISTANT: Ok. Your reservation has been cancelled.

USER: Thanks for helping me.

ASSISTANT: Thank you.