You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Anthony Hall here.

ASSISTANT: How can I help you?

USER: Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Please, standby.

USER: Sure, take your time.

ASSISTANT: Thank you for waiting, I found a reservation on your name. Shall I cancel it?

USER: Sure, please cancel my reservation.

ASSISTANT: Your ticket has been cancelled successfully.

USER: Thank you for your help.

ASSISTANT: Thank you.

USER: Welcome.