You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: Justin Smith here. I am planning to attend Kite festival at Austin, can you please book me a ticket from ORD to AUS?

ASSISTANT: Sure Justin, can you please provide me your travel dates?

USER: Sure, I planned to go on 02/07 and return from there on 02/09. Please find me a direct flight.

ASSISTANT: Justin, there are no flights available at this moment.

USER: That's ok, I will try to go by some other way. Thank you for the information.

ASSISTANT: Thank you for choosing our services.