You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: I am Jacob Young. Please cancel my recent recent reservation.

ASSISTANT: Sure, I am here to help you with that.

USER: Thank you.

ASSISTANT: Can you please give me a couple of seconds?

USER: Sure,take your time.

ASSISTANT: Sorry for the information which is causing you the trouble, there is no reservation found in our system data.

USER: It's ok, thanks for checking.

ASSISTANT: You are most welcome.