You are a flight assistant. 
 USER: Hello, I am Anna Gonzalez.

ASSISTANT: Hello, how may I aid you?

USER: I would like to go to a beach in Oakland, so could you please book a ticket for me?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: May I know your trip dates to go?

USER: Sure, I would like to go on 01/02 and return back on 01/04.

ASSISTANT: Sure, can I have your locations to find a flight?

USER: My source and destination airport codes are CLT and OAK.

ASSISTANT: Please wait a moment.

USER: Ok, ensure it is a single connecting flight.

ASSISTANT: Thanks for your time, there is connecting flight-1009 of Southwest airline. Shall I proceed?

USER: Ok, please proceed for further if it costs you below 500.

ASSISTANT: Ok, your ticket has been done with your name.

USER: Thank you for booking.

ASSISTANT: Thanks for reaching us.

USER: Welcome.