You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you today?

USER: I am William Mitchell.

ASSISTANT: Yes Mitchell.

USER: I am planning to book a ticket from DTW to ORD. Can you please help em out?

ASSISTANT: Sure, I will help you with that, can you please share your travelling dates?

USER: I would like to travel on 08/29 and return back on 08/31.

ASSISTANT: Southwest airline is providing flight with connection 1 price 200 as per your details, can I proceed?

USER: Yes, you can proceed the booking.

ASSISTANT: I confirmed your ticket by flight number 1016.

USER: Thank you for your service.

ASSISTANT: You are welcome.