You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you at this minute?

USER: I am looking for a flight from EWR to CLT, can you help me?

ASSISTANT: Sure, I am here to help you with that. Can I know your planned trip dates?

USER: My travel dates are July 02 and July 04.

ASSISTANT: Do you have any other requirements?

USER: I prefer direct flight for this trip.

ASSISTANT: May I know your name?

USER: I am Andrew Miller.

ASSISTANT: Ok, wait for a minute.

USER: Sure.

ASSISTANT: Sorry to say that, there are no flights available based on your travelling dates.

USER: No problem, thank you for the information.

ASSISTANT: Thank you for reaching us.