You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I have to travel from IAH to JFK for business meeting, can you please help me to book my flight ticket?

ASSISTANT: May I know your name?

USER: My name is William Roberts.

ASSISTANT: Could you please share your travelling dates?

USER: I want to depart on 02/14 and return on 02/16.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: There is a flight-1016 of Frontier airlines, shall I proceed?

USER: That's good, you can proceed to book the ticket.

ASSISTANT: Ok, your booking is done.

USER: Thank you very much.

ASSISTANT: Welcome.