You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I am Laura Rodriguez. I have to attend a Live Concert at Charlotte, could you please help me with booking a flight ticket?

ASSISTANT: Sure, I will help you out. May I know your travelling dates please?

USER: I would like to take off on 07/05 and return on 07/07.

ASSISTANT: Can I know your airport codes please?

USER: My source airport code is HOU and destination airport code is CLT.

ASSISTANT: Ok, please wait a moment.

USER: Sure, take your time.

ASSISTANT: There is a flight with connection limit 0, can I proceed ?

USER: I need a connecting flight.

ASSISTANT: Sorry, there are no flights found.

USER: That's ok, not an issue.

ASSISTANT: Thank you for choosing us.

USER: Anyways, thank you for the information.