You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: The Music festivals at my college got postponed, due to some issues. So, help me in changing my reservation with the name of Jennifer Evans.

ASSISTANT: Sure, please wait a moment.

USER: Sure.

ASSISTANT: Sorry to say, no reservation found with your name.

USER: No problem, I will go for another option.

ASSISTANT: Thanks for reaching us, have a good day.

USER: Thank you for your information.