You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: I would like to cancel my recent reservation, my baseball tournament has been rescheduled to future dates. Can you help me out?

ASSISTANT: Sure, I am gleeful to assist you.

USER: Thank you.

ASSISTANT: May I know your name?

USER: My name is Barbara Miller.

ASSISTANT: Ok, wait for some time.

USER: Ok.

ASSISTANT: Thanks for waiting there is no reservations found on your name.

USER: No problem, thank you for your information.

ASSISTANT: Thanks for approaching us.