You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I serve you today?

USER: I would like to cancel my recent reservation, my baseball tournament has been rescheduled to future dates. Can you please help me with it?

ASSISTANT: Sure, I am willing to help you. Could you please provide your name to check your previous reservation status?

USER: My name is Linda Lopez.

ASSISTANT: Ok, please stand by I will get back to you.

USER: Ok.

ASSISTANT: Thank you for your time. Sorry to say no reservation found on your name.

USER: Ok, no issues. Thanks for the help.

ASSISTANT: Thank you for reaching us, have a nice day.