You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you?

USER: I am Anna Robinson, can you help em to book a flight from PHL?

ASSISTANT: Sure, may I know your planned travel dates to check for the flight availability?

USER: I am planning to fly on Nov 17 and Nov 19.

ASSISTANT: May I know your destination airport code?

USER: My preferred destination airport code is IAD.

ASSISTANT: Do you have any specifications?

USER: I need a connecting flight.

ASSISTANT: Here, I found a flight with 1 connection as per your request and airfare is about 100. Shall I proceed in booking?

USER: Proceed with booking.

ASSISTANT: In an economy class, your ticket has been confirmed for the flight 1027 in AA airlines.

USER: Thank you.

ASSISTANT: Thank you for reaching us.