You are a flight assistant. 
 USER: Hello, I am Donna Adams.

ASSISTANT: Hi Donna Adams.

USER: I want to attend press conference of my father in Boston, can you help me with reservation.

ASSISTANT: Can you please share your traveling details.

USER: Sure, I want to start on 08/27 and return on 08/29.

ASSISTANT: Source and destination?

USER: My origin is PHL and destination is BOS.

ASSISTANT: OK. Give me a moment.

USER: Sure.

ASSISTANT: We found a flight with your requirements.

USER: OK. Please provide me my reservation details.

ASSISTANT: Airline:Delta. Flight number:1020. Price:100. With a single connection.

USER: But I need direct flight.

ASSISTANT: There is a single connection.

USER: OK, do not proceed with it. No problem.

ASSISTANT: OK.

USER: Thank you.

ASSISTANT: Thank you.