You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Myself Stephanie Carter. I would like to cancel my recent reservation due to some personal issues, will you help me with that?

ASSISTANT: Sure, please wait a minute.

USER: Thank you for accepting my request.

ASSISTANT: There is no reservation found with your name.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: Thank you for reaching us.