You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I want to cancel my recent reservation. Can you help me out?

ASSISTANT: Sure, Please share your good name?

USER: Betty Lopez.

ASSISTANT: Please wait for a while.

USER: Ok, take your time.

ASSISTANT: Sorry, no reservation found on your given name.

USER: That's ok. Anyways, thank you.

ASSISTANT: Thank you for choosing us.