You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you today?

USER: My name is Joseph Harris.

ASSISTANT: Ok.

USER: I business meeting was cancelled, so please cancel my recent reservation.

ASSISTANT: Joseph Harris. Please wait a while.

USER: Sure.

ASSISTANT: Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: Not an issue, thank you for your help.

ASSISTANT: Thank you for reaching us.