You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, what can I do for you?

USER: I am Edward Gonzalez. Due to an emergency I want to cancel my recent reservation. Can you please help me with it?

ASSISTANT: Sure, please wait.

USER: Ok.

ASSISTANT: Sorry, there is no reservation found to cancel your reservation.

USER: Not an issue, thank you.

ASSISTANT: Thank you opting us.