You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: Ronald Scott here. Please help me out in booking the ticket from CLT to AUS.

ASSISTANT: Sure, please share your planned travel dates.

USER: My trip dates will be Nov 14 to Nov 16.

ASSISTANT: What time do you prefer to depart and return?

USER: My return time must be in the afternoon.

ASSISTANT: Do you have any other preference?

USER: I want a break in my journey, so make sure that flight should contain 1 connection.

ASSISTANT: Sure, please wait.

USER: Ok.

ASSISTANT: We have a flight with one connection, this flight will depart in the afternoon a 13:00 PM and will return back also in the afternoon at 18:00 PM. Shall I proceed?

USER: Please proceed.

ASSISTANT: Your economy class seat is reserved in Southwest airlines, number 1028 and the price is 100.

USER: Thank you.

ASSISTANT: Thank you for reaching us.