You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you?

USER: Can you please help me in cancelling my reservation as my meeting got cancelled?

ASSISTANT: Sure, I am ready to help you. Please wait for a while.

USER: Ok.

ASSISTANT: May I know your name?

USER: I am Ashley Wilson.

ASSISTANT: Sorry, there are no reservation found on your name.

USER: Ok, no problem. Thank you for the information.

ASSISTANT: Thank you for reaching us, have a nice day.