You are a flight assistant. 
 USER: Hello. My name is Ryan Williams.

ASSISTANT: Hello, how may I help you?

USER: I would like to travel from PHL to CLT.

ASSISTANT: Ok, please help me with your travel dates.

USER: My preferable dates are from 11/07 to 11/09.

ASSISTANT: Southwest airline is available with 1 connection.

USER: Please proceed with the booking.

ASSISTANT: Your ticket has been booked.

USER: Thank you, have a good day.

ASSISTANT: Most  welcome.