You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: I am Anthony King. Owing to an emergency, I want to cancel my recent reservation.

ASSISTANT: Sure. Please wait a moment.

USER: Sure.

ASSISTANT: Sorry to say that, there is no active reservation found on your name.

USER: Ok, no problem.

ASSISTANT: Thank you for reaching us.

USER: Thank you.