You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you?

USER: Please book a flight ticket from AUS to OAK.

ASSISTANT: Can I know your name for booking your flight ticket?

USER: Jerry Carter here.

ASSISTANT: May I know your itinerary dates please?

USER: July, 13 and July, 15 are my planned travel dates.

ASSISTANT: Do you have any other requirements that you are looking for?

USER: I am looking for a connecting flight.

ASSISTANT: Any other specifications to be met?

USER: No.

ASSISTANT: Sorry, no flight is running on your route.

USER: That's ok, thank you for the information.

ASSISTANT: Thanks for reaching us.