You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, welcome to flight booking agency.

USER: I'm Laura Baker.

ASSISTANT: How may I help you Laura?

USER: I am planning to attend music event at OAK, can you please help me with booking a flight ticket from IAH?

ASSISTANT: Laura Baker, may I know your planned dates for the following journey?

USER: Sure, I would like to take off on 10/13 and return back on 10/15.

ASSISTANT: There is a flight by UA airlines with 1 connection at the price of 300, can I book it for you?

USER: Yes, please proceed with the booking.

ASSISTANT: Ticket is booked, thank you for reaching us.

USER: I appreciate your help, thank you.

ASSISTANT: Have a cheerful journey.