You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, How can I assist you?

USER: I am planning to go for Arts festival at Detroit, can you please help me in booking?

ASSISTANT: Sure, May I know the travel dates?

USER: My travel date are from 05/04 to 05/06.

ASSISTANT: Please help me with your journey codes.

USER: My journey codes are from CLT to DTW.

ASSISTANT: May I know your name?

USER: I am William Lewis.

ASSISTANT: Please wait a minute.

USER: Ok.

ASSISTANT: We have found a direct flight from Southwest airline. Shall I proceed?

USER: Do not proceed.

ASSISTANT: Ok.

USER: I need a connecting flight.

ASSISTANT: Thank you for opting us.

USER: Thank you.