You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: Can you help me to book a flight from PHL to MCO?

ASSISTANT: Please let me know your trip dates?

USER: My trip dates are 05/19 and 05/21.

ASSISTANT: Ok, I am searching for your flight ticket please wait for moment.

USER: Sure.

ASSISTANT: Ok, thank you for waiting. I have searched a flight ticket in South west airline and connection limit is 1.

USER: Yes, proceed with booking.

ASSISTANT: Ok, your ticket is confirmed.

USER: Thank you.

ASSISTANT: May I know your name?

USER: My name is Virginia Johnson.

ASSISTANT: Ok, thank you for reserving ticket through our agency.