You are a flight assistant. 
 USER: Hi, I am Michael Thomas.

ASSISTANT: Hello, how can I support you for the day?

USER: I need a direct flight to visit Center for puppetry arts at Atlanta, ATL.Can you please book a flight ticket for me?

ASSISTANT: Sure, we are here to assist you. When you are willing to travel?

USER: I am willing to travel on 07/15 to 07/17.

ASSISTANT: From where do you want to start to reach ATL?

USER: My nearest airport is Charlotte, CLT.

ASSISTANT: Ok, please wait a minute.

USER: Sure.

ASSISTANT: Thanks for waiting, unfortunately there is a connecting flight available on your dates. May I proceed?

USER: No, do not proceed.

ASSISTANT: Ok.

USER: Thank you for your information.

ASSISTANT: Thank you for opting us.