You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: Myself Stephanie Smith. I want to cancel my recent reservation due to some health issues, can you help me in that?

ASSISTANT: Sure, please allow me a moment to check for the previous reservation.

USER: Ok, I will wait for your response.

ASSISTANT: Stephanie, there is no reservation found under your name.

USER: That's ok, no problem. Thank you for the information.

ASSISTANT: Thank you for contacting us.