You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I want to cancel my recent reservation, can you please help me with this?

ASSISTANT: May I know your good name to check the reservation status?

USER: Brandon Miller here.

ASSISTANT: Please wait.

USER: Sure, take your time.

ASSISTANT: We found your reservation on your given name and cancelled successfully.

USER: Thank you.

ASSISTANT: Thank you for choosing us.