You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Donna Phillips.

ASSISTANT: How may I serve you?

USER: I am planning to travel from DFW to CLT for a business meeting, can you please help me with booking a flight ticket?

ASSISTANT: Sure, may I know your dates?

USER: My journey dates are 07/16 and 07/18.

ASSISTANT: I got a flight for you with the airline AA. Should I proceed?

USER: Make sure that the connection should be 1.

ASSISTANT: Yes, available flight matched with your criteria.

USER: Please confirm the booking and mention the flight details.

ASSISTANT: Ok, your ticket has been done with the flight number 1012.

USER: Thank you for the help.

ASSISTANT: Thank you for reaching us.