You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: Myself Jonathan Perez. I want to cancel my recent reservation, due to some bad weather conditions in my destination. Can you help me?

ASSISTANT: Sure, please wait for a moment to check your reservation details.

USER: Thank you for accepting my request and I will wait for your response.

ASSISTANT: No reservation found on your name in my database.

USER: That's ok, no problem. Thank you for the information.

ASSISTANT: Welcome.