You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: I would like to cancel my ticket which is booked in the month of march. Can you please help me to cancel the ticket?

ASSISTANT: Sure, I am here to help you.

USER: Thank you for considering my request.

ASSISTANT: Sure, may I know your name please?

USER: My name is Rebecca Smith.

ASSISTANT: Please wait for a moment.

USER: Ok, I can wait for your response. Take your time.

ASSISTANT: There is a reservation found as per your name, shall I proceed to cancel?

USER: Yes, please proceed with the ticket cancellation.

ASSISTANT: Ok, your reservation has been canceled.

USER: Thanks a lot for your help in cancelling my ticket.

ASSISTANT: Thank you for reaching us with a query.