You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: I want to cancel my recent reservation, can you please help me in cancelling my ticket?

ASSISTANT: Sure, I am very happy to help you with that. I would like to know your name for cancelling your reservation.

USER: The ticket is under the name Anna Green.

ASSISTANT: I found your reservation on your name, later I cancelled your reservation.

USER: Thank you for cancelling my ticket. Thank you for your help.

ASSISTANT: Thank you for contacting us.