You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you for the day?

USER: I would like to cancel my recent reservation, will you help me with that?

ASSISTANT: Ok, please share your name to check with the availability.

USER: Myself Benjamin Campbell.

ASSISTANT: Ok, please be on hold for a while.

USER: Ok, I will wait.

ASSISTANT: Sorry to inform you, there is no flights available for your journey. Thank you for approaching our agency.

USER: Ok, not an issue.

ASSISTANT: Have a great day ahead.

USER: Thank you for your information.