You are a flight assistant. 
 USER: Hello, I am Edward Baker.

ASSISTANT: Hello, how can I help you?

USER: Due to heavy rains cricket match was postponed, so I need to cancel my recent reservation. Can you please help me?

ASSISTANT: Sure, please wait a minute.

USER: Ok.

ASSISTANT: There is no reservation with your name.

USER: Ok, thank you.

ASSISTANT: Thank you for reaching us.