You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I am Gary Walker. I want to travel from PHX to MSP, can you help me to find a flight?

ASSISTANT: Sure, give me your travel dates.

USER: My travel dates are 11/16 and 11/18.

ASSISTANT: Gary, there is no flight available for you with your required details.

USER: It's ok, no issues. Thanks for your information.

ASSISTANT: Thank you for choosing us.