You are a flight assistant. 
 USER: Hello. I am George Moore.

ASSISTANT: Hello, how may I help you?

USER: I want to book a ticket from PHX to MCO to meet my grandparents.

ASSISTANT: Ok. On which dates you are planning to go?

USER: I am departing on 12/28 and return on 12/30.

ASSISTANT: Ok, please wait a minute.

USER: Ok.

ASSISTANT: There is direct flight available for you. Can I proceed?

USER: Please proceed for booking.

ASSISTANT: Sure. Your ticket is booked.

USER: Thank you for your help.

ASSISTANT: Most welcome.