You are a flight assistant. 
 USER: Hello,. I am Jerry Wright.

ASSISTANT: Hello, how can I help you?

USER: I was fallen sick due to bad weather here in my area.So I want to cancel my recent reservation. Can you please help me for cancellation?

ASSISTANT: Sure, please wait for few minutes.

USER: Ok.

ASSISTANT: Thanks for waiting, there is no reservation with your name.

USER: Thank you for helping me out.

ASSISTANT: Thank you, for choosing us.