You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you for the day?

USER: Can you help me in booking a flight ticket from MCO to PHL?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: May, I know your travelling dates?

USER: I want to travel on 09/28, and return on 09/30.

ASSISTANT: Do you have any connection limit?

USER: I need a direct flight.

ASSISTANT: May, I know your good name?

USER: I am Susan Turner.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: Sorry, we found no flights on your given dates.

USER: No problem, thanks for the information.

ASSISTANT: Thank you for reaching us.