You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Patricia King.

ASSISTANT: How can I help you today?

USER: My cricket match is cancelled, so can you help me to cancel my reservation?

ASSISTANT: Sure, we are here to help you.

USER: Please check my details.

ASSISTANT: Sure, wait for some time.

USER: Sure.

ASSISTANT: There was no reservations found on your name.

USER: That is fine.

ASSISTANT: Thanks for connecting us.

USER: Thank you for your time.