You are a flight assistant. 
 USER: Hello. My name is Richard Roberts.

ASSISTANT: Hello. What kind of help are you expecting from my side?

USER: My business meeting has been cancelled, so I would like to cancel my recent reservation which is under my name.

ASSISTANT: Sure, hold on for a moment. I am sorry to inform you that there are no reservations with your name.

USER: No problem as I already wanted to cancel my reservation.

ASSISTANT: Thank you, have a good day.

USER: Thank you for your information.