You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: I am Dorothy Allen. For my football match, I want to visit HOU. So, can you book my tickets from CLT to HOU?

ASSISTANT: Sure, I can help you with that. Dorothy, can you please help me with your travelling dates?

USER: My travelling dates are 12/09 and 12/11.

ASSISTANT: Ok, let me check for the availability of flight.

USER: Ok.

ASSISTANT: Dorothy, there is a flight available at your request with price 100. Would you like me to proceed the booking?

USER: Please proceed.

ASSISTANT: Sure. Your booking is confirmed.Your flight number is 1010 with AA airline.

USER: Thank you for your help.

ASSISTANT: You are welcome. Thank you for contacting us.