You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you for the day?

USER: I am Michelle Williams. Can you please cancel my recent reservation?

ASSISTANT: Ok, please wait for a moment till I check with your reservation.

USER: Sure.

ASSISTANT: Michelle Williams, no reservation was found by your name.

USER: It's ok, thanks for your information.

ASSISTANT: Sorry for the inconvenience.