You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you today?

USER: I need to reserve a ticket from MSP to OAK, can you help me in doing that?

ASSISTANT: Sure, can you please let me know your dates of journey?

USER: My trip dates are May 20 to 22.

ASSISTANT: Please let me know your name?

USER: Richard Jackson here.

ASSISTANT: Are you looking for any other help from my side please?

USER: Please search for a direct flight.

ASSISTANT: Ok, wait for a mean while.

USER: Sure.

ASSISTANT: Sorry Jackson, there is no flight found as per your travelling details.

USER: Ok, no issues. Thank you for the information.

ASSISTANT: You are welcome.