You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I am Rachel Jackson. I am planning to travel from IAD to CLT to attend seminar, can you help me in booking?

ASSISTANT: Yes, I can help you. Could you tell me your travelling dates?

USER: I am departing on 09/10 and return on 09/12.

ASSISTANT: Give me a moment.

USER: Sure, take your time.

ASSISTANT: I have found a flight ticket with a fare of 100 and 1 connecting flight.

USER: Please proceed for booking.

ASSISTANT: Ok, your ticket has been booked.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching our agency.