You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: I want to cancel my recent reservation due to my client meeting  got cancelled.

ASSISTANT: Sure, provide me your good name to check the details?

USER: I am Laura Nelson.

ASSISTANT: There is no reservation found with your name.

USER: Thank you for your help.

ASSISTANT: Thank you, for reaching us.