You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Due to some issues, I want you to cancel my reservation? Can you help in this?

ASSISTANT: Sure.

USER: Myself Gary Rodriguez.

ASSISTANT: Please wait. Sorry Gary, I do not found any reservation by your name.

USER: That's ok.

ASSISTANT: You are welcome.

USER: Thank you for your help.