You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Thomas Moore.

ASSISTANT: How can I help you?

USER: I need to schedule my trip to travel New York. Can you please help me in reserving the ticket from SFO to JFK?

ASSISTANT: Your travelling dates please?

USER: I will drop-off 03/21 and again I will retrieve on 03/23.

ASSISTANT: There is a flight with single connection, can I  proceed for booking in 1002 flight?

USER: Sure, please go ahead and reserve the ticket.

ASSISTANT: Your booking is done in Delta airlines.

USER: Thank you very much for reserving the ticket in 1002.

ASSISTANT: Thank you for choosing us.