You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: Please book a ticket from CLT to ORD.

ASSISTANT: Sure, when would you like to plan your journey?

USER: Travelling dates are Nov 18 and Nov 20.

ASSISTANT: Can I have your name please?

USER: My name is Brandon Lopez.

ASSISTANT: I found a flight or you in Delta airlines with fare 100 and it has a single connection. Can I book your ticket?

USER: Please book a ticket.

ASSISTANT: Ok, your booking is confirmed with flight number 1020.

USER: Thanks.

ASSISTANT: Thank you for approaching us.