You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Laura Harris.

ASSISTANT: Nice to meet you.

USER: I am planning to visit Angel Island in OAK, can you help me in booking a ticket from JFK?

ASSISTANT: Sure, on which dates you are planning your trip?

USER: My planning dates are from 12/08 to 12/10.

ASSISTANT: Ok, please give me minute. I will check and let you know.

USER: Ok, take your time.

ASSISTANT: There is a flight available from OAK to JFK with 1 connection in Delta airline. Can I proceed?

USER: That's good, please proceed.

ASSISTANT: Your has been confirmed in 1022 flight.

USER: Thank you for your help.

ASSISTANT: Most welcome.