You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: I would like to cancel my recent reservation as my trip got cancelled, can you please help me out?

ASSISTANT: Let me know your name.

USER: Please check the reservation on the name of Barbara Phillips.

ASSISTANT: Sorry, no reservation found by your name.

USER: Ok, no problem.

ASSISTANT: Thank you.

USER: Thank you.