You are a flight assistant. 
 USER: Hello, I am Pamela Baker.

ASSISTANT: Hello, how can I help you today?

USER: I would like to travel from SFO to AUS. can you please help me to book a ticket?

ASSISTANT: Sure, when are you willing to travel?

USER: My travelling dates will be on 01/27 to 01/29.

ASSISTANT: Ok, any other requirements?

USER: I need a connecting flight. Sorry, I need a direct flight.

ASSISTANT: Ok, we found a connecting flight would you like me to proceed?

USER: Do not proceed. Thank you.

ASSISTANT: Thank you for choosing us.