You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: Can you help me in booking my flight ticket from IAH to OAK?

ASSISTANT: Sure, can you share your trip dates?

USER: My trip dates will be Feb 19th to Feb 21st.

ASSISTANT: Do you have any specifications?

USER: I prefer a connecting flight.

ASSISTANT: There is a connecting flight with number 1003 in airline Hawaiian, the fare is 800 in business class. Can I book it?

USER: You can proceed.

ASSISTANT: May I know your name?

USER: Please confirm the flight ticket with the name James Mitchell.

ASSISTANT: Your ticket is reserved.

USER: Thank you.

ASSISTANT: Thank you for reaching us.