You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: Can you please book a flight ticket from ATL to ORD?

ASSISTANT: Sure, may I know your planned travel dates please?

USER: My journey dates are Apr 04 and Apr 06.

ASSISTANT: Would you like to travel in a connecting flight or a direct flight?

USER: I need a connecting flight.

ASSISTANT: Do you have any other specifications?

USER: No.

ASSISTANT: May I know your good name please?

USER: I am Kathleen Collins.

ASSISTANT: We found Hawaiian airline with economy class and flight number is 1020 with arrival time is 5 hours and departure time is 12 hours.Shall I proceed for booking?

USER: Go ahead.

ASSISTANT: Your ticket is booked.

USER: Thank you for your help.

ASSISTANT: You are welcome.