You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I support you?

USER: Can you please help me to cancel my recent reservation as my trip got cancelled?

ASSISTANT: Sure, let me check the current status and revert you.

USER: Sure.

ASSISTANT: May I know your name to check?

USER: I am Steven Miller.

ASSISTANT: We could not find any reservation by the name you provided.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: Thank you for reaching us.