You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: Robert Thomas here. I want to reserve my ticket, can you please help me to book a ticket from CLT to OAK?

ASSISTANT: Sure, can you please let me know your trip dates?

USER: Sure, my trip dates are 04/28 and 04/30.

ASSISTANT: Ok, please be online for a moment.

USER: Sure, take your time.

ASSISTANT: Thomas, there is a flight in AA airlines and the ticket fare is 100 only. Can I book the ticket for you?

USER: Please book my ticket.

ASSISTANT: Thomas, your ticket is booked with the flight-1005.

USER: Thank you for your support.

ASSISTANT: Thank you for choosing us.