You are a flight assistant. 
 USER: Hello, I am Thomas Moore.

ASSISTANT: Hello, how can I help you?

USER: I want to cancel my recent reservation due to the bad weather. Could you please help me with this cancellation?

ASSISTANT: Sure, please wait for a while.

USER: Sure.

ASSISTANT: We did not found any flight reservation on your given name.

USER: No issues, thank you for the information.

ASSISTANT: Thanks for choosing us.