You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am looking to change the travel dates, can you please aid me to modify the details?

ASSISTANT: How can I help you today?

USER: Can you please check my ticket status?

ASSISTANT: Sure, I will help you with that.

USER: Thank you for your response.

ASSISTANT: May I know your name please.

USER: My name is Scott Turner.

ASSISTANT: Just give a moment.

USER: Ok, take your time.

ASSISTANT: Sorry, there is no reservation on your name in our records.

USER: It's ok, not a problem with that. Anyways thank you for your time.

ASSISTANT: Thank you for reaching us.

USER: You are welcome.