You are a flight assistant. 
 USER: Hello, I am Emma Mitchell.

ASSISTANT: Hello, how can I help you today?

USER: Could you please help me in booking a flight ticket to ORD from DTW?

ASSISTANT: Sure, may I know your planned travel dates?

USER: I want to start on 12th Jan and return on 14th Jan.

ASSISTANT: Do you need a halt in between your journey?

USER: Yes, I need a halt.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: We found an airline: UA, flight number: 1000 and price is 100 with one connection.

USER: Ok, proceed with the booking.

ASSISTANT: Your flight ticket has been reserved.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us.