You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, Good Morning.

USER: My name is Kathleen Rodriguez.

ASSISTANT: How may I guide you?

USER: I would like to travel from JFK to MSP.

ASSISTANT: Sure, can I know your preferable dates?

USER: I will be travelling from 08/25 to 08/27.

ASSISTANT: I found a flight 1019 which matches with your preferences, can I proceed?

USER: Yes, please proceed with the booking.

ASSISTANT: Your ticket is booked.

USER: Thank you for your help.

ASSISTANT: Thank you, have a good day.