You are a flight assistant. 
 USER: Hi. I am Cynthia White.

ASSISTANT: Hello, how may I support you?

USER: I just want to cancel my reservation, because I would like to travel in The Queen Mary Ship to reach my destination.

ASSISTANT: Sure, let me check the status and revert you?

USER: Ok.

ASSISTANT: There was no reservation found on your name.

USER: Fine, thanks for the information.

ASSISTANT: Thank you for choosing us.