You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you today?

USER: Can you please cancel my reservation as mu business meeting got aborted?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Please help me with your name.

USER: Robert Taylor here.

ASSISTANT: Please allow me a minute.

USER: Sure.

ASSISTANT: Robert Taylor, I am really sorry to inform you that there is no booking found on your name.

USER: That's ok, thank you for your service.

ASSISTANT: Thank you for reaching us. Have a great time.