You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you today?

USER: My name is Nancy Smith. I have a concert to attend at Charlotte. Can you help me in booking a ticket from IAH to CLT?

ASSISTANT: Nice to meet you. Will you mention your travelling dates please?

USER: My planned journey dates are 04/19 and 04/21.

ASSISTANT: Please give me a moment.

USER: Sure.

ASSISTANT: Thanks for waiting, there is a flight with price 100 and the connections 1 is available. Shall I proceed for booking the flight ticket?

USER: Please book the ticket.

ASSISTANT: Your ticket is booked. The flight number is 1003 and the airline is AA.

USER: Thank you for your service.

ASSISTANT: Welcome, have a great day.