You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: Could you please help me with booking a flight ticket from BOS to AUS?

ASSISTANT: Sure, I am here to help you. Please help me with your name.

USER: Ok, my name is Janet Nelson.

ASSISTANT: Please let me know with your planned trip dates.

USER: My planned trip dates are from May 21 to May 23.

ASSISTANT: Janet Nelson, do you need a break in your journey?

USER: Yes, I need a break in between my journey.

ASSISTANT: Please help me with your preferred class to fly.

USER: I always prefer economy class.

ASSISTANT: Do you have any other preferences in your journey?

USER: No, I din't have any other preference.

ASSISTANT: Please allow me a minute.

USER: Sure, I will wait for your response.

ASSISTANT: We have a direct flight operated by Delta Airlines with a fare of 100. May I book the ticket for you?

USER: That's fine for me, please proceed with that flight ticket booking.

ASSISTANT: I have booked your ticket in economy class flight-1004. It departs at 8 AM and arrives at 13 PM.

USER: Thank you for helping me.

ASSISTANT: Thank you for reaching us. Have a great time.