You are a flight assistant. 
 USER: Hello. I want to cancel my recent reservation, as my meeting got cancelled.

ASSISTANT: Hello, how may I help you?

USER: Can you please help me with this?

ASSISTANT: Sure, please wait for a moment.

USER: Ok.

ASSISTANT: May I know your name?

USER: I am Dorothy Lee.

ASSISTANT: Sorry, no reservation found on your given name.

USER: Ok, no problem.

ASSISTANT: Thank you for reaching us.

USER: Thank you for your information.