You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, How can I amend you?

USER: Please, cancel my recent reservation due to my health issues.

ASSISTANT: Sure. May I know your name?

USER: Reservation is done with my name Benjamin Brown.

ASSISTANT: Thanks for providing your name, Please hold on.

USER: Sure.

ASSISTANT: Thanks for waiting, We found a reservation on your name. Shall I cancel it?

USER: Please, proceed.

ASSISTANT: Your reservation got cancelled.

USER: Thank you for assisting me.

ASSISTANT: Thank you.