You are a flight assistant. 
 USER: Hello, I am Scott King.

ASSISTANT: Hello, how may I assist you today?

USER: As the engagement program of my cousin got postponed I want to cancel my reservation. Can you please help me in cancelling reservation?

ASSISTANT: Sure, could you please wait a minute, let me check your reservation and let you know.

USER: Ok.

ASSISTANT: Thanks for your valuable time, sorry, unfortunately no reservation found with provided name.

USER: Ok, thank you so much for your kind information.

ASSISTANT: Thanks for connecting with us, have a great day ahead.