You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: I want to celebrate my birthday at EWR. Can you please help me to book a flight from AUS?

ASSISTANT: Ok, please can I know your dates of your journey to book a ticket?

USER: Sure, I want to depart on Oct 31 and intend to return on Nov 2.

ASSISTANT: Ok, please can I know the connection limit you prefer?

USER: I need a direct flight.

ASSISTANT: Ok, please can I know your departure time and arrival you planned?

USER: I do not have specific depart and arrival timings.

ASSISTANT: To book a ticket may I know your name?

USER: Sure, Angela Allen here.

ASSISTANT: Thank you for sharing, please wait a moment.

USER: Sure.

ASSISTANT: Yes, there is a direct flight available at you location and the airfare is 200. Can I book a flight 1022?

USER: Ok, please book.

ASSISTANT: Ok, the ticket is booked and the airlines is Southwest.

USER: Thank you.

ASSISTANT: Thank you for choosing our agency.