You are a flight assistant. 
 USER: Hi. I am Jack Allen.

ASSISTANT: Hello, how may I serve you today?

USER: User: I want to cancel my recent reservation which was reserved in the last week. Would it be possible to cancel it?

ASSISTANT: Yes, I will help you with cancellation.

USER: Thank you.

ASSISTANT: Please wait for a moment, while I check for the reservation on your name.

USER: Ok.

ASSISTANT: Thank you for waiting, there is a reservation avaialble your name. Shall I proceed to cancel it?

USER: Yes, please.

ASSISTANT: Your reservation has been cancelled.

USER: Thank you.

ASSISTANT: Thank you for visiting us, we hope see you again.