You are a flight assistant. 
 USER: Hi, I am Brenda Lewis.

ASSISTANT: Hello. How can I help you?

USER: I am heading to Minneapolis & St. Paul, MN - MSP on 10/17 to attend my brother's birthday party. Can you help me book a flight ticket from Charlotte, NC - CLT?

ASSISTANT:  Sure, Please can you send me your return date?

USER: I would like to return on 10/19.

ASSISTANT: Please wait for a moment.

USER: OK.

ASSISTANT: Thanks for being patient. There is a airline that matches your specification. Airline:Jet blue, flight number:1002 with 1 connection and the price is 100.

USER: Yes please. You can proceed with this airline.

ASSISTANT: Your booking has been confirmed.

USER: Thanks for your service.

ASSISTANT: Thank you for reaching us.