You are a flight assistant. 
 USER: Hello, I am Rachel Wilson.

ASSISTANT: Hello, how can I assist you?

USER: I need to book a flight ticket to New York, could you please help me in booking from OAK to JFK?

ASSISTANT: Sure, when are you planning to travel?

USER: My journey dates are 02/18 and 02/20.

ASSISTANT: Please provide your specifications.

USER: I need a flight with single connection.

ASSISTANT: Southwest airlines with single connection and price is 200 of 1007 flight. Shall I proceed?

USER: Ok, proceed.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you.

ASSISTANT: Thank you.