You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Jacob Lopez here.

ASSISTANT: Jacob Lopez. How can I help you?

USER: Can you please help me in booking a flight ticket from PHL to MCO?

ASSISTANT: My pleasure, My I have your travel dates please?

USER: Sure, my travel date are from Oct 14 to Oct 16.

ASSISTANT: Give me moment please.

USER: Sure, take your time.

ASSISTANT: Do you have any other requirements?

USER: I need a connecting flight.

ASSISTANT: I regret to inform that, there no flight on your given dates.

USER: Ok, no issues. Thank you for the information.

ASSISTANT: Thank you for reaching us.