You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: Can you please book a ticket from OAK to MSP? As I'm planning to visit Minneapolis.

ASSISTANT: Sure, may I know your planned travel dates?

USER: Sure, my planned departure and return travel dates are 23rd and 25th of Jan.

ASSISTANT: May I know your connection limit?

USER: I prefer single connection.

ASSISTANT: Do you have any other specifications?

USER: No.

ASSISTANT: Your good name please.

USER: My name is Donna Brown.

ASSISTANT: We found an airline: Southwest, flight number: 1017 and price is 200 with one connection.

USER: That's fine, you can proceed for booking the ticket.

ASSISTANT: Your flight ticket has been reserved.

USER: Thank you so much for your help.

ASSISTANT: Thank you for reaching us.