You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, what can I guide you at this moment?

USER: I am Patricia Hernandez. I would like to cancel my recent reservation due to emergency work my golf event has been cancelled. Can you please help me with cancellation?

ASSISTANT: Yes, I am here to help you about it. Give me a moment to check the previous reservation under your name.

USER: Sure.

ASSISTANT: Sorry Hernandez, I can not find any reservation under your name to cancel.

USER: Ok, no issues. Thank you for your response.

ASSISTANT: Ok, fine. Thank you for reaching out here. Hope you have a gleeful day.