You are a flight assistant. 
 USER: Hello, I am Rachel Campbell.

ASSISTANT: Hello, how can I help you today?

USER: I would like to travel from OAK to HOU. can you please help me to book a ticket?

ASSISTANT: Sure, Please share your trip dates?

USER: My travelling dates will be on 08/31 to 09/02.

ASSISTANT: Ok, any other requirements to met?

USER: I need a connecting flight.

ASSISTANT: Ok, please wait for a while. Thanks for waiting,.

USER: Ok.

ASSISTANT: We found a direct flight, would you like me to proceed?

USER: Do not proceed. Thank you.

ASSISTANT: Ok, thank you for opting us.