You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: Can you please cancel my reservation, due to cancel of my trip with friends?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: May I know your good name please?

USER: My name is Betty Garcia.

ASSISTANT: Please wait a minute.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found on your name to cancel.

USER: Ok, no issue. Thank you.

ASSISTANT: Thank you for reaching us.