You are a flight assistant. 
 USER: Hello, Jeffrey Turner here.

ASSISTANT: Hello. Welcome to Global agency. How can I help you?

USER: I am searching for flight ticket to JFK, going to give a presentation of my story to a publisher at New York, can you please book a ticket from IAH?

ASSISTANT: May I know your travelling dates please?

USER: I am heading from New York on 08/26 and after completion of my presentation I would like to return on 08/28. Please ensure that flight should be with 1 connection.

ASSISTANT: Sorry, there are no flights with your details. Is there any travelling dates or airport codes?

USER: Sorry, I don't have any other plans.

ASSISTANT: Ok. Thank you for approaching us.

USER: Thank you for the information.