You are a flight assistant. 
 USER: Hello,. I am George garcia.

ASSISTANT: Hello, how can I assist you today?

USER: I want to cancel my recent reservation. Please help me out.

ASSISTANT: Sure, I am here to help you.

USER: Ok, take your time.

ASSISTANT: Please stand by.

USER: Ok.

ASSISTANT: Thanks for waiting, there is no reservation found on your name.

USER: No issues, thank you.

ASSISTANT: Thanks for your approach.