You are a flight assistant. 
 USER: Hello, myself Jeffrey Moore.

ASSISTANT: Hello, how can I assist you?

USER: I want to cancel my recent reservation, can you please help me out?

ASSISTANT: Sure, I can help you with that. Please let me check your reservation status first.

USER: Ok, take your time.

ASSISTANT: Jeffrey Moore, there is no reservation found under your name in our records to do cancellation.

USER: It's ok, thank you for the information.

ASSISTANT: Thank you for choosing us, have a great day.