You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Patrick Mitchell here.

ASSISTANT: Patrick, how may I help you?

USER: Can you please cancel my recent booking? As I'm feeling sick.

ASSISTANT: Sure, please give me a moment to check your ticket status.

USER: Sure.

ASSISTANT: Sorry, no reservation is found by your name.

USER: That's ok, thank you for giving the information.

ASSISTANT: Thank you for reaching us.