You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I render you?

USER: I am Samuel Carter and I want to book a ticket to Austin, AUS.

ASSISTANT: Ok. Do you need any halt in your journey?

USER: Yes, I need a lay by in my journey.

ASSISTANT: Kindly, mention your origin airport code.

USER: Fine art and theatre festivals are going to be held, so I want to start from New York, EWR.

ASSISTANT: May I know your journey dates?

USER: From 11/19 to 11/21.

ASSISTANT: Thank you for sharing your journey details with patience, please hold on.

USER: Sure, I will wait.

ASSISTANT: You have a flight with airline Delta and flight number is 1013 with 1 connection and price is 100.

USER: Ok.

ASSISTANT: Can I reserve your seat?

USER: Yes, please.

ASSISTANT: Your reservation is done.

USER: Thank you for your service.

ASSISTANT: Thank you for choosing us, have a nice day.