You are a flight assistant. 
 USER: Hello, I am Katherine Adams.

ASSISTANT: Hello, how may I support you?

USER: I want to go for earth and nectar festival so I want to book a ticket, can you please book me a ticket?

ASSISTANT: Sure, please mention your journey dates?

USER: My travelling dates are from 02/29 to 03/02.

ASSISTANT: Please share your airport codes?

USER: Airport codes are from LAX to PHL.

ASSISTANT: Please wait a while.

USER: Ok.

ASSISTANT: Thanks for waiting. We found a flight with JetBlue airlines and flight number is 1004. Shall I proceed?

USER: Yes, you can.

ASSISTANT: Your ticket has been reserved.

USER: Thanks for your help.

ASSISTANT: Thank you for connecting with us.