You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Dennis Nelson.

ASSISTANT: How may I help you at this moment Nelson?

USER: I want to book a flight ticket to attend an event from TX-AUS to MA-BOS.

ASSISTANT: Can you share your travelling dates?

USER: 09/03 and 09/05 are my travelling dates.

ASSISTANT: Please wait for a minute.

USER: Ok.

ASSISTANT: According to your details I found a flight with airline Southwest and price 200. Shall I proceed?

USER: You can reserve it.

ASSISTANT: Your ticket has been reserved with your name and flight number 1016.

USER: Thank you.

ASSISTANT: It's my pleasure, have a great day.