You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. What help that I can do for you right now?

USER: I am Jason Brown want to cancel my recent reserved ticket.

ASSISTANT: Sure, please wait for a moment to check it.

USER: Sure.

ASSISTANT: I have checked based on your request, no ticket has obtained on my search under the name that you have provided us for checking purpose.

USER: Thank you, no issues.

ASSISTANT: Thank you for reaching us, have a nice day.