You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you today?

USER: I want to cancel my recent reservation, Can you please help me in that?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: May I know your name please?

USER: My name is Emily Lopez.

ASSISTANT: I cancelled your ticket successfully under your name.

USER: That was nice and fast. Thank you.

ASSISTANT: Thank you for reaching us.