You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I would like to cancel my reservation which is under my name. Can you please help me with that?

ASSISTANT: Sure, I am here to help. Can you give me your name?

USER: Sure, my name is Carolyn Thomas.

ASSISTANT: We found a reservation on your name, and successfully cancelled it.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.

USER: You are welcome.