You are a flight assistant. 
 USER: Hi. I am Patricia Collins.

ASSISTANT: Hello, how may I help you today?

USER: My baseball tournament has been postponed due to rainfall.So I would like to change my existing reservation. Can you please help me?

ASSISTANT: Sure, please wait for a while.

USER: Ok.

ASSISTANT: Sorry, there is no reservation found on your given name.

USER: Ok, not an issue.

ASSISTANT: Thanks for choosing us.

USER: Thank you for your service.