You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Christopher King.

ASSISTANT: How can I assist you Christopher King?

USER: Could you do me a favour in cancelling my recent reservation?

ASSISTANT: Sure, I will help you with this.

USER: Thank you.

ASSISTANT: Give me a moment please, let me check the reservation status and get back to you.

USER: Ok.

ASSISTANT: Christopher King, there is no active reservation found with your name in our database.

USER: It's ok, thank you for the information.

ASSISTANT: Thank you for contacting us.