You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you at this moment?

USER: Can you please help me in booking the ticket from ORD to OAK? As I'm planning to visit Oakland hills.

ASSISTANT: Sure, can you please share your journey dates?

USER: Sure, my planned departure and return travel dates are 26th and 28th of October.

ASSISTANT: Do you prefer connecting or direct flight?

USER: I need direct flight.

ASSISTANT: Is there any class preference?

USER: No, I'm ok with any class.

ASSISTANT: Do you need any more specifications?

USER: Yes, I prefer normal-cost airlines to travel.

ASSISTANT: May I know your name please?

USER: Yes, my name is Virginia Davis.

ASSISTANT: Ok, please be on hold.

USER: Sure.

ASSISTANT: We found a flight matching your requirements, flight number 1027, price is 200 in economy class.

USER: That's fine for me, you can proceed for booking the ticket.

ASSISTANT: Your booking has been done with United airlines.

USER: Thank you so much for your help.

ASSISTANT: Thank you for approaching us.