You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you today?

USER: I am planning to book a flight ticket to AUS from DCA, can you please help me out?

ASSISTANT: Sure, may I know your good name?

USER: My name is Charles Miller.

ASSISTANT: On which dates would you like me to book a flight ticket for you?

USER: Sure, my trip dates are Sept 06 and Sept 08.

ASSISTANT: Do you have any preferences?

USER: I am looking for a flight with 1 connection.

ASSISTANT: We found a connecting flight 1001 from JetBlue airline has fare 100. Shall I proceed?

USER: Ok, please confirm my reservation.

ASSISTANT: Your ticket has been confirmed in economy class.

USER: Thank you for the help.

ASSISTANT: Thank you for reaching us.