You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: I need to travel from PHL to BOS, can you help with that?

ASSISTANT: May I know your itinerary dates please?

USER: My trip dates are 10/26 and 10/28.

ASSISTANT: Do you have any other requirements that you are looking for?

USER: I need a single connecting flight.

ASSISTANT: Any other specifications to be met?

USER: Nothing.

ASSISTANT: Can I know your name for booking your flight ticket?

USER: I am Thomas Carter.

ASSISTANT: I got a flight-1020 in economy class, shall I proceed?

USER: Yes, proceed.

ASSISTANT: Ok, booking is done on UA airlines.

USER: Thank you for your service.

ASSISTANT: Thanks for choosing us.