You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, can I know your name please?

USER: Myself Brandon Thomas.

ASSISTANT: Ok, wait a moment please.

USER: Ok, sure.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: Ok, thanks for your information.

ASSISTANT: Thank you for approaching us.

USER: Most welcome.