You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Ronald Garcia.

ASSISTANT: How can I assist you?

USER: I need to schedule my trip to travel Charlotte this weekend. Can you please help me in reserving the ticket from JFK to CLT?

ASSISTANT: Ok, may I know your travelling dates?

USER: I am planning to travel on Dec 18, and again I will return back on Dec 20.

ASSISTANT: Ok, please wait.

USER: My airline preference is normal cost, and my return time is afternoon.

ASSISTANT: There is a flight ticket with fare 200 and 1001 as flight number provided by Delta Airline and the ticket is available in normal - cost. Shall I proceed with booking?

USER: Yes, I am comfort with this flight. please reserve the ticket.

ASSISTANT: Ok, ticket is confirmed.

USER: Thank you very much for reserving the ticket.

ASSISTANT: Thank you for reaching us.