You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: I am Virginia Davis, I just want to cancel my recent reservation as I met with an injury, please help me in cancelling my reservation.

ASSISTANT: Sure, please wait a moment.

USER: Sure.

ASSISTANT: There is no reservation on your name.

USER: Its ok, thank you.

ASSISTANT: Thank you so much.