You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. What help that you are looking from our service?

USER: Catherine Wright here.

ASSISTANT: Glad to meet you Wright.

USER: Actually, I am looking for a flight with connection 0 because there is an emergency in my travel location, so can you please help me with booking of a flight ticket?

ASSISTANT: Sure, I am gleeful to help you.

USER: Thank you.

ASSISTANT: Can you please help me in providing your departure and arrival dates?

USER: Sure, I am planning to go on 12/31 and please book a return ticket on 01/02.

ASSISTANT: Can you please help me in providing your regional airfield airport codes?

USER: There are several airports near by me but I want to travel from MSP to JFK.

ASSISTANT: Give me a moment to check with the flights, is there any flights available or not.

USER: Sure, take your time to check.

ASSISTANT: Thank your for your patience.

USER: No problem.

ASSISTANT: I am sorry Wright, you are too late that there are no airlines providing a flight to reserve your ticket due to busy schedule. I think this is the mistake that you have done with out reaching booking agencies.

USER: I know that it is a busy schedule but due to important office work I am unable to reach booking agencies to book my ticket, no issues with that.

ASSISTANT: Thank you for reaching us with your query, have a great day.

USER: Thank you for the information.

ASSISTANT: You are most welcome.