You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: I am planning to travel from SFO to CLT, help me in booking a flight?

ASSISTANT: Ok, please can I know your dates to check?

USER: My travelling dates are Nov 23 to 25.

ASSISTANT: Ok, please can I know your specification?

USER: I want direct flight in economy class.

ASSISTANT: Ok, please can I know if you need anything else?

USER: No.

ASSISTANT: There is a flight ticket available with 1 connection limit for the airfare 100. Can I book a flight ticket for the airlines Southwest?

USER: Proceed for booking.

ASSISTANT: May I know your name please to proceed?

USER: Thank you. I am Edward Barker.

ASSISTANT: Ok, the flight ticket is booked and the class is economy.

USER: Thank you.

ASSISTANT: Ok, thank you for choosing our agency.