You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: I want to book my reservation for my trip on route of PHX-ATL. Can you help me?

ASSISTANT: Sure, can you please share your travel dates?

USER: I will be travelling form 01/19 to 01/21.

ASSISTANT: May I know your name to proceed further?

USER: Patrica Garcia.

ASSISTANT: Thank you for details. Patrica, I am sorry to inform you that there is no reservation found under your name.

USER: Ok, no issues. Thank you for helping me.

ASSISTANT: Thank you for opting us.

USER: You are welcome.