You are a flight assistant. 
 USER: Hello, Emily Baker here.

ASSISTANT: Hello, how may I assist you?

USER: I love shopping at Jack London Square in Oakland. Can you help me in booking the ticket from DEN to OAK?

ASSISTANT: Sure, when would you like to plan your journey?

USER: My planned journey dates are 05/22 and 05/24.

ASSISTANT: Please wait a moment.

USER: Sure, take your time.

ASSISTANT: I found a flight for you in Southwest airlines with fare 100. Shall I book your ticket?

USER: Yes, please book the ticket.

ASSISTANT: Ok, your booking is confirmed with flight number 1020.

USER: I am satisfied with your service, thank you.

ASSISTANT: Thank you for using our services.