You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you today?

USER: I need to book a flight ticket from EWR to JFK, can you help me in booking a flight ticket?

ASSISTANT: Sure, we are here to help you in booking. Can I have your name please?

USER: Sure, Kevin Brown here.

ASSISTANT: Help me with your journey dates, so that it will be easier to move further in booking.

USER: Sure, my scheduled dates are Feb 10 and Feb 12.

ASSISTANT: Would you like to travel in a connecting flight or a direct flight?

USER: I prefer a direct flight.

ASSISTANT: Is there any other preferences that you would like to add before booking?

USER: No.

ASSISTANT: Thank you for sharing your journey details, Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: Ok, no issues. Thank you for your information.

ASSISTANT: Thank you for approaching us.