You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you for today?

USER: Can you please help me to book a ticket from HOU to LAX?

ASSISTANT: I am here to help you about that. Can you please provide your planned dates of journey?

USER: My travelling dates will be on June 13 to June 15.

ASSISTANT: Can you please provide your name for further proceedings?

USER: Matthew Gonzalez here.

ASSISTANT: Would you like to travel in a connecting flight or in a direct flight for your journey?

USER: I need a connecting flight.

ASSISTANT: Do you have any other specifications to met with for your journey?

USER: I want to depart and return in the afternoon. I would prefer business class.

ASSISTANT: Sorry Matthew Gonzalez, there are no flights to your region on your planned dates of journey.

USER: Ok, not an issue. Thank you.

ASSISTANT: You are welcome, thank you for reaching us.