You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Laura Jones.

ASSISTANT: How may I assist you?

USER: Can you help me in cancellation of my reservation as my scheduled got cancelled?

ASSISTANT: Sure, wait for a moment please.

USER: Sure, I will wait.

ASSISTANT: I have searched online but I could not find your flight reservation to cancel it. Thank you.

USER: Not an issue with that, anyways thank you for the information.