You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you at this moment?

USER: I am unable to modify my recent booking from past two days, can you help me in that changing my recent booking?

ASSISTANT: Sure, can I know the name used while booking?

USER: Sure, my name is Cynthia Evans.

ASSISTANT: Please wait for a moment.

USER: Sure, take your own time.

ASSISTANT: Sorry Evans, there is no ticket showing on your name.

USER: No problem, it is not important right now, I will look after some time, thank you for your help in searching.

ASSISTANT: Thank you for reaching us.