You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, how can I help you today?

USER: I need a direct flight to travel from Oakland, CA - OAK. Can you help me?

ASSISTANT: Sure, may I know your destination point?

USER: I want to travel to Chicago, IL - ORD.

ASSISTANT: Please share me your planned travel dates.

USER: I will start on 11/02 and return on 11/04.

ASSISTANT: May I know your good name?

USER: Myself Margaret Garcia.

ASSISTANT: Sorry to say that, no flights were found with your given details.

USER: It's ok, thank you.

ASSISTANT: Thank you for reaching us.