You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you at this moment?

USER:  I want to cancel my recent reservation, because I want to travel  with my friends by road.

ASSISTANT: Sure, I am here to help you with this.

USER: Ok.

ASSISTANT: Can you please provide your name to check your reservation status?

USER: Steven Lewis is my name.

ASSISTANT: Steven Lewis, I have found your reservation in our database and cancelled it successfully.

USER: Thank you.

ASSISTANT: Thank you for contacting us.