You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I am Kenneth Perez.

ASSISTANT: Thank you for providing your name.

USER: Can you help me to cancel my recent reservation?

ASSISTANT: Sure, please hold on.

USER: Ok.

ASSISTANT: Thank you for your patience. No reservation found on your name.

USER: Ok, thanks for informing.

ASSISTANT: Thank you for choosing us, have a nice day.