You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello,. How can I assist you?

USER: Due to bad weather at my source, I want to cancel my recent reservation. Can you please cancel my reservation which was made on the name of Laura Taylor?

ASSISTANT: Sure, please hold on.

USER: Sure.

ASSISTANT: Thanks for holding on, there is no reservation found on your name.

USER: Ok. Thank you for your help.

ASSISTANT: Thanks for contacting us.