You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello,. How can I amend you today?

USER: I am Jacob White, can you help me in booking my flight ticket with a direct flight?

ASSISTANT: Sure, we are glad to aid you.

USER: Thank you.

ASSISTANT: When did you schedule your trip?

USER: I am planning to start on 12/24, my return date will be 12/26.

ASSISTANT: Kindly, share your airport codes.

USER: NV-LAS is my source point, my landing point is NC-CLT.

ASSISTANT: Thanks for your details. There is no direct flight flight found to your route.

USER: Its ok, thank you.

ASSISTANT: Thank you for reaching us.