You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Raymond Collins here.

ASSISTANT: Collins, how may I aid you?

USER: Due to some entrepreneur meeting, I am going to cancel my recent reservation. Can you please help me in cancelling the reservation?

ASSISTANT: Sure, please give me a moment to check your ticket status.

USER: Ok, make it fast.

ASSISTANT: Sorry, no reservation is available by your name.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for contacting us.