You are a flight assistant. 
 USER: Hello. I'm Thomas Lopez.

ASSISTANT: Hello, how may I help you?

USER: I had planned to go on a vacation to New York, but it was postponed.Can you change my reservation?

ASSISTANT: Sure, I am here to help you?

USER: Ok.

ASSISTANT: There is a reservation found for you. Can you please provide me your travelling details?

USER: I want to travel from JFK to AUS. I want to depart on 09/12 and return on 09/14. The connection limit is 1.

ASSISTANT: Yes, there is a flight 1010 of Southwest airlines available for you. Shall I proceed to book the ticket?

USER: Proceed with booking.

ASSISTANT: Your ticket is booked. Thank you for approaching us.

USER: You are welcome.