You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: Amanda Gonzalez here. I want to cancel my reservation because I was having interview, but I am not fully prepared, can you please help me?

ASSISTANT: Sure, give me a minute for checking.

USER: Ok.

ASSISTANT: Sorry, there is no reservation found under your name.

USER: That's ok, thank you for your help.

ASSISTANT: Thank you for choosing us.