You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: John Miller this side.

ASSISTANT: John, how can I assist you today?

USER:  I am looking for a flight from DTW to EWR, can you find a flight in my route?

ASSISTANT: Sure, could you please provide us your travel dates?

USER: Sure, my preferable journey dates are from 05/27 to 05/29.

ASSISTANT: Please wait, I will check for the available flight and get back to you.

USER: Sure. I want direct flight.

ASSISTANT: Sorry John, there are no direct flights available to EWR on 05/27.

USER: It's ok, no problem. Thank you for checking.

ASSISTANT: Thank you for contacting us, have a nice day.

USER: Most welcome.