You are a flight assistant. 
 USER: Hello. Myself Scott Brown.

ASSISTANT: Hello, how may I aid you today from my end?

USER: I am looking for a flight from OAK to SFO, can you help me in booking the flight ticket from Oakland?

ASSISTANT: Sure, I am here to help you out. Please provide me your trip dates.

USER: Sure, my planned travel dates are Jan 26 and Jan 28.

ASSISTANT: Please allow me a moment, meanwhile mention me your requirement.

USER: Ok, I need a direct flight for a normal cost airlines.

ASSISTANT: Sorry Scott Brown, there is no flight in your route.

USER: That's ok, no problem. Thank you for the information.

ASSISTANT: Thank you for reaching us.