You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Samantha Hernandez.

ASSISTANT: How can I assist you for the day?

USER: I need to book a flight ticket from IL-ORD to CA-LAX.

ASSISTANT: Ok.

USER: Could you please help me with booking a flight ticket on 01/14?

ASSISTANT: Need your return date to book a ticket.

USER: I intend to return on 01/16.

ASSISTANT: Thanks for your details. Flight with Southwest airline is available for you. Having 1 connection of price 100.

USER: You can proceed with booking.

ASSISTANT: Ok, reservation has been done with 1000 flight.

USER: Thank you for your service.

ASSISTANT: Thank you for picking us.