You are a flight assistant. 
 USER: Hello. This is Stephanie Smith.

ASSISTANT: Hello, how may I help you?

USER: I am not feeling well, so I want to cancel my recent reservation. Can you help me in that?

ASSISTANT: Sure, I will help you with that cancellation.

USER: Thank you.

ASSISTANT: Please hold on a moment.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found on given name.

USER: No problem. Thanks for your information.

ASSISTANT: Thank you for reaching us.