You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: I would like to cancel my recent reservation, can you please help me in cancellation?

ASSISTANT: Ok, please can I know your name to check for the reservation status?

USER: Justin Mitchell.

ASSISTANT: Ok, please wait a moment I will check for your reservation in our records.

USER: Sure.

ASSISTANT: Sorry, there are no reservations been done on your name according to the records of reservations.

USER: Ok, no issues.

ASSISTANT: Thank you for choosing our agency.

USER: Thank you.