You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Brenda Brown.

ASSISTANT: Brenda Brown, how may I assist you with today?

USER: I want to book a ticket from AUS to DTW, can help me in booking a ticket?

ASSISTANT: I will help you. Please help me with your travelling dates.

USER: My journey dates are Dec 03 to Dec 05.

ASSISTANT: May I know with your travel preferences please?

USER: I need a connecting flight.

ASSISTANT: Please allow me a moment. I see that there are no flights available.

USER: Ok, thank you for the information.

ASSISTANT: Thank you for reaching us. Have a great time.