You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am planning to attend music concert at MSP, can you please help me with booking a flight ticket from IAH?

ASSISTANT: Sure, when are you willing to travel?

USER: I would like to take off on Apr 1 and return on Apr 3.

ASSISTANT: May I know your name please?

USER: My name is Donna Smith.

ASSISTANT: Do you have any preferences?

USER: I am looking for a connecting flight.

ASSISTANT: We found a flight in an airline Hawaiian with 1017 number having a single connection in an economy class. Shall I reserve it for you?

USER: Yes, please proceed with the booking.

ASSISTANT: Your flight ticket has been booked.

USER: I appreciate your help, thank you.

ASSISTANT: Thank you for opting us.

USER: You are welcome.