You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I serve you today at this moment?

USER: Due to some office meeting, I am going to cancel my reservation. Can you please help me for this?

ASSISTANT: Sure, I am here to help you. On which name your flight ticket has been reserved?

USER: Myself Ronald Jackson. Thank you very much for quick access.

ASSISTANT: Please give me a moment.

USER: Sure, I will wait for your response.

ASSISTANT: We did not find any active reservation on your given name in our data.

USER: Not a big deal, anyway thank you very much for your service.

ASSISTANT: Thank you for opting us.

USER: You are most welcome.