You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?

ASSISTANT: Sure, will please let me know your name to check the status and revert you?

USER: Donna Wilson here.

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT: We found a reservation on your name. Shall I proceed to cancel?

USER: Ok, you can proceed.

ASSISTANT: Your request for cancellation has been processed.

USER: Thank you for your services.

ASSISTANT: Thank you for choosing us.