You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Amy Campbell.

ASSISTANT: How may I help you?

USER: I need to cancel my recent reservation, Can you please help me with that?

ASSISTANT: Sure, I am here to help you with the ticket cancellation.

USER: Thank you.

ASSISTANT: Can you please give me a minute?

USER: Sure.

ASSISTANT: I am really sorry to inform you that, I have not found any active reservation with your name in our database.

USER: Ok, no problem. Thanks for your information.

ASSISTANT: You are welcome. Thank you for reaching us.