You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Frank Gonzalez.

ASSISTANT: How may I help you today?

USER: I am looking for a flight from CLT to EWR, can you reserve me a flight ticket for me?

ASSISTANT: Sure, I am happy to help you with that. Can you please share your preferable journey dates?

USER: Thank you. My trip dates are from 04/19 till 04/21.

ASSISTANT: Please wait for a minute.

USER: Sure.

ASSISTANT: I found a ticket for you with price of 200, flight number is 1016 and connection is 1. Is it ok for you?

USER: Please proceed with it.

ASSISTANT: I confirmed your ticket successfully.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.