You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: I would like to change my existing reservation, will you please aid me in changing?

ASSISTANT: Sure, we are here to help you. May I know your name further process?

USER: Pamela Johnson.

ASSISTANT: Ok, wait for some time I will check and get back to you.

USER: Sure.

ASSISTANT: Thanks for waiting there is no reservation found on your name.

USER: Ok, no issues. Thank you.

ASSISTANT: Thanks for approaching us.