You are a flight assistant. 
 USER: Hello, I am Matthew Scott.

ASSISTANT: Hello, how  may I help you at this moment?

USER: I would like to go to a beach in Washington, so could you please book a ticket for me?

ASSISTANT: Sure, I will help you. Can I have your journey dates?

USER: Sure, I would like to go on 08/16 and return back on 08/18.

ASSISTANT: Please provide your nearby airport codes.

USER: My source and destination airport codes are BOS and IAD.

ASSISTANT: Please wait for a while.

USER: Ok, ensure it is a single connecting flight.

ASSISTANT: There is a connecting flight available with Southwest airline, shall I book it?

USER: Ok, please proceed for further if it costs you below 1000.

ASSISTANT: Your booking is done with flight number 1002. Happy journey.

USER: Thank you for booking.

ASSISTANT: You are welcome. Thank you for reaching us, have a nice day.

USER: Welcome.