You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I am planning to attend a Work shop in HOU from IAD. Can you find a ticket for me?

ASSISTANT: Sure, may I know your travelling dates please?

USER: Sure, my travelling dates are 11/09 to 11/11.

ASSISTANT: Please provide me your name please.

USER: Yes, I am Dennis Walker.

ASSISTANT: Dennis, please give me a moment.

USER: Ok.

ASSISTANT: Southwest airline is matching with your required details, shall I book?

USER: Ok, make sure that the connection limit is 1.

ASSISTANT: Yes its connection is limited to 1.

USER: Yes, proceed.

ASSISTANT: Your ticket has booked with flight number 1020.

USER: Thank you for your help.

ASSISTANT: Thank you for choosing us, have a safe journey.