You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you?

USER: I am Amy Wright, can you help me booking flight from IAH to SFO?

ASSISTANT: Ok, may I know your travel dates please?

USER: My travel dates are 09/12 and 09/14. Provide flight with connection 1.

ASSISTANT: Here there is a flight with 1 connection limit and the airlines is Southwest. Can I book?

USER: Ok, book it.

ASSISTANT: Ok, the flight ticket is been booked with the flight number 1021.

USER: Thank you for booking.

ASSISTANT: Thank you for connecting with our agency.