You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you today?

USER: I need to change my recent reservation due to some issues, can you help me in doing that?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: May I know your name further process?

USER: I am Ruth Robinson.

ASSISTANT: Ok, wait for some time.

USER: Sure, take your time.

ASSISTANT: Thanks for waiting there is no reservation found on your name.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Thanks for approaching us.