You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello,.

USER: I am Samantha Miller.

ASSISTANT: How can I oblige you today?

USER: I would like to  go for shopping in Universal City Walk at Los Angeles, LAX.

ASSISTANT: Ok.

USER: Can you please help me in booking with connecting flight?

ASSISTANT: Sure, we are glad to help ypu.

USER: Thank you.

ASSISTANT: Let me know your boarding airport.

USER: My boarding point is San Francisco, SFO.

ASSISTANT: Help me with your dates of trip.

USER: My journey start on 05/12 and need to catch return flight on 05/14.

ASSISTANT: Please, wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting. There is a flight found on your credentials. Your flight number 1005 of Southwest airline. Shall I proceed?

USER: Ok, proceed.

ASSISTANT: Reservation of your ticket has been done.

USER: Thank you for your assistance in booking.

ASSISTANT: Thank you for reaching us.