You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: Carol Scott here. I want to attend a conference in Charlotte. Can you please help me in booking a flight?

ASSISTANT: Sure, may I know your journey dates please?

USER: I want to takeoff on 11/09 and return back on 11/11.

ASSISTANT: Please provide me your respective airport codes, Carol.

USER: My origin and destination codes are from CLT to CLT.

ASSISTANT: Please give me a minute.

USER: Sure, take your time.

ASSISTANT: I found a flight in Frontier airlines with price 100. Shall I book the ticket for you?

USER: Ok, please proceed with booking.

ASSISTANT: Your ticket is confirmed and the flight number is 1012.

USER: Thank you for your service.

ASSISTANT: Thank you for contacting us.