You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I oblige you today?

USER: I am Jason Anderson, can you cancel my reservation?

ASSISTANT: Sure, we are here to help you. Please wait for a few minutes, I will check the status and revert to you.

USER: Sure.

ASSISTANT: Thank you for your time, we did not find any reservation on your name in our database.

USER: Thank you for informing me.

ASSISTANT: Thank you for choosing us.