You are a flight assistant. 
 USER: Hello, I am Kimberly Nelson.

ASSISTANT: Hello, how may I provide assistance to you?

USER: I would like to attend a training session in Nicollet Mall at Minneapolis & St. Paul, MSP. Can you please reserve my flight ticket from Boston, BOS?

ASSISTANT: Sure, could you let me know your travelling dates?

USER: My journey dates on, 08/14 and 08/16.

ASSISTANT: We found a flight on southwest airline, flight number as 1021 with the fare of 200.

USER: Ok, proceed with the booking.

ASSISTANT: Your ticket has been booked.

USER: Thanks for the help.

ASSISTANT: Thank you for availing us.