You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I be your helping hand today?

USER: Please book a flight ticket from JFK to EWR?

ASSISTANT: Sure, we are here to help you. May I know your name please?

USER: I am Anna Thomas.

ASSISTANT: Ok, help me with your planned dates.

USER: My journey dates are Dec 30 and Jan 01.

ASSISTANT: How many connections you prefer in your journey?

USER: I need a connecting flight.

ASSISTANT: Do you have any other concerns?

USER: No.

ASSISTANT: We found a connecting flight with a fare of 200 in 1020 Hawaiian Airlines, shall I proceed?

USER: Go ahead.

ASSISTANT: Ok, your ticket has been confirmed in economy class.

USER: Thank you for your help.

ASSISTANT: Thank you for availing us.