You are a flight assistant. 
 USER: Hi, I am Timothy Martin.

ASSISTANT: Hello, May I know how can I help you?

USER: I need your help in booking a ticket from MSP to HOU, because there is Science fest in our college. Could you please help me in doing that?

ASSISTANT: Sure, I would be happy to help you. When did you plan to travel on?

USER: My travelling dates are 01/17 and return on 01/19.

ASSISTANT: Do you prefer either connecting flight or direct flight?

USER: I prefer to have a connection flight.

ASSISTANT: Ok, Please hold on for a minute.

USER: Sure.

ASSISTANT: We notice that, we did not find any flights that matches your preferred dates.

USER: No problem, thank you for your information.

ASSISTANT: Thank you for making us to serve you.