You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Matthew Hall here.

ASSISTANT: How can I help you today?

USER: I want to travel for a city roundup trip, can you please help me to reserve my ticket from PHL to PHL?

ASSISTANT: Sure, I can help you in booking flight ticket. May I know your travel dates for booking flight ticket?

USER: Ok, my dates of journey is from 05/12 to 05/14.

ASSISTANT: Ok, just hold on a moment, I will check flight availability.

USER: Sure, but please make sure that the connections limit is 1.

ASSISTANT: Sure. There is a flight available  as per your requested dates, airline is AA and flight number is 1021. Shall I proceed?

USER: Ok, please go ahead with this ticket.

ASSISTANT: I have confirmed your flight ticket.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us, have a good day.