You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Paul Parker.

ASSISTANT: How can I assist you?

USER: Owing to an emergency, I want to cancel my recent reservation. Can you help me out?

ASSISTANT: Ok, I can cancel for you if I find your reservation in our records. Please wait a moment I will check.

USER: Ok, take your own time.

ASSISTANT: Sorry, there is no reservation been found on your name to cancel. Thank you for connecting with our agency.

USER: That's ok. Anyways, thank you for your help.