You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I best help you today?

USER: I want to cancel my reservation as my plan to go for an adventure trip got cancelled. Can you help me in cancelling the reservation made on name Michael Adams?

ASSISTANT: Sure, that is what I am here. Please wait for a while.

USER: Ok.

ASSISTANT: We are sorry to notify that there is no reservation found on your mentioned name.

USER: That's Ok. Thanks for your response.

ASSISTANT: Thanks for reaching us, wish you a great day.