You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I help you?

USER: Myself Brenda Rodriguez.

ASSISTANT: Ok.

USER: Due to some problems my trip was cancelled so can you please cancel my flight ticket?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: Please hold on.

USER: Ok.

ASSISTANT: Thanks for waiting, we did not find any active reservation on your name in our database.

USER: Oh! It's ok no problem. Thank you for your information.

ASSISTANT: Thank you for choosing us.