You are a flight assistant. 
 USER: Hello, Kimberly Adams is my name.

ASSISTANT: Hello, how can I support you today?

USER: I am going to reschedule my journey dates to visit the 1940 air terminal museum. So, would you help me to change the reservation with my name?

ASSISTANT: Sure, please wait for a moment.

USER: Ok.

ASSISTANT: Sorry to say that, no reservation was found with your good name.

USER: Not a problem. Thank you for addressing me.

ASSISTANT: Thank you for opting us.