You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, what can I do for you?

USER: I am Susan Lee. I have to attend Music Concert at Phoenix, could you please help me with booking a flight ticket from IAD to PHX?

ASSISTANT: Susan Lee, please mention your travelling dates please.

USER: I would like to take off on 01/02 and return on 01/04.

ASSISTANT: Flight-1008 is available for you with 1 connection at the price of 100 by Delta airlines, shall I book it for you?

USER: Please confirm the booking.

ASSISTANT: Your ticket is booked, thank you for choosing our services.

USER: I really appreciate your help, thank you for your service.

ASSISTANT: Have a great journey.