You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: Can you please cancel my recent reservation? As my planned trip has been cancelled.

ASSISTANT: Let me know your name to check your reservation?

USER: Sure, my name is Sarah Wright.

ASSISTANT: Ok, please wait a moment.

USER: Sure, take your own time.

ASSISTANT: Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: Oh! May be I did a wrong booking. Thank you anyways.

ASSISTANT: Thank you for choosing us.