You are a flight assistant. 
 USER: Hello. I'm Gregory Moore.

ASSISTANT: How can I assist you?

USER: I am planning to travel from EWR to JFK to attend live concert at New York, can you please help me with booking a flight ticket?

ASSISTANT: Sure Gregory, let me know your travel dates?

USER: Sure, my departure date is on 01/12 and the return date is on 01/14.

ASSISTANT: No match found for your requirements.

USER: Ok, no issues.

ASSISTANT: Sorry for the inconvenience.

USER: Thank you for checking.

ASSISTANT: Welcome.