You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I aid you at present?

USER: I need to cancel my recent reservation, can you please help me?

ASSISTANT: Sure, I am here to help you with cancellation.

USER: Thank you for your response.

ASSISTANT: May I know your good name please?

USER: Sure, my name is Jason Roberts here.

ASSISTANT: Ok, please wait for few minutes.

USER: Sure, I will wait.

ASSISTANT: Thanks for your time, there was no reservation found on your name to cancel it.

USER: Ok, not an issue.Thank you for your information.

ASSISTANT: Thank you for choosing our service.