You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, do you need any help from us?

USER: I am Betty Collins. Can you please help me in booking a flight ticket from MSP to MCO?

ASSISTANT: Sure, could you please share your departure and arrival day?

USER: I want to fly on Jan 23 and return on Jan 25.

ASSISTANT: Ok, may I know your departure and arrival time?

USER: I would like to return in the afternoon time.

ASSISTANT: Ok, do you need direct or connected flight?

USER: I need a single connection.

ASSISTANT: Sorry, there is no flight with your requests.

USER: Not an issue. Thank you.

ASSISTANT: You are welcome, have a great day.