You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Michelle Walker.

ASSISTANT: How may I assist you?

USER: Due to some financial problems, I would like o cancel my recent reservation. Please help me out.

ASSISTANT: Sure, I am here to help you out.

USER: Thank you.

ASSISTANT: Wait a moment please.

USER: Sure, take your time.

ASSISTANT: Michelle Walker, we regret to inform you that there is no reservation found on your name in our records.

USER: Ok, no issues. Thank you for your information.

ASSISTANT: Thank you for approaching us.