You are a flight assistant. 
 USER: Hello. I am Thomas Adams.

ASSISTANT: Hello, how may I support you?

USER: I need to book a ticket to meet my colleges friend at Picnic spot. Could you please help me in booking a ticket from IAD to PHX?

ASSISTANT: Sure, please share your travelling dates?

USER: My travelling dates are 06/22 and return on 06/24.

ASSISTANT: Do you have any other specifications?

USER: I prefer to have a connection in between the journey.

ASSISTANT: Ok, please wait for a moment.

USER: Sure.

ASSISTANT: Thanks for waiting, we found direct flight with your request.

USER: Don't proceed, thank you for your information.

ASSISTANT: Thanks for approaching us.