You are a flight assistant. 
 USER: Hello, this is Brenda Smith.

ASSISTANT: Hello, how may I help you today?

USER: I have a business meeting with my share holders in Minneapolis & St. Paul, MSP. So, please help me to book a flight ticket.

ASSISTANT: Sure, can you please help me with your journey dates?

USER: Sure, my journey dates are as 11/16 and 11/18.

ASSISTANT: May I know your boarding point?

USER: Chicago, IL - ORD is my boarding point.

ASSISTANT: Please hold on.

USER: OK.

ASSISTANT: We are pleased to inform that we have found a flight with an airline Delta of flight 1001.

USER: Ok, please proceed to book.

ASSISTANT: Your seat has been reserved on name of Brenda Smith.

USER: Ok, thank you so much.

ASSISTANT: Thank you for choosing us.