You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. May I know how best I can help you today?

USER: I would like to cancel my recent reservation, can you help me in that?

ASSISTANT: Sure, I'll try to help you in cancellation. Could you please let me know your name to check the reservation status?

USER: Sure, myself Betty Brown.

ASSISTANT: Ok, please wait a minute I will get back to you with the present status.

USER: Sure, I will wait for your response.

ASSISTANT: Thank you for waiting, I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: That's ok, no problem. Thank you for the information.

ASSISTANT: Thank you for approaching us.