You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Ok, please can I know your name to proceed?

USER: I am Jonathan Carter.

ASSISTANT: Ok, please wait a moment.

USER: Ok.

ASSISTANT: Yes, I had found a reservation on your name in our records and it has been cancelled successfully.

USER: Thank you.

ASSISTANT: Thank you for choosing our agency.