You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I amend you?

USER: I am Carolyn Baker. I would like to change my reservation due to sudden change in my plan for a trip.

ASSISTANT: Sure, I will help you with changing. Please wait a minute.

USER: Ok.

ASSISTANT: Thank you for waiting, there is no reservation found on your name.

USER: Fine, thanks for the information.

ASSISTANT: Thank you for connecting with us.