You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Stephanie Gonzalez.

ASSISTANT: Hello, how may I assist you now?

USER: I want to cancel my recent reservation, due to some health issue. Can you please help me out?

ASSISTANT: Oh! That's sad to know. Hope you get well soon.

USER: Thank you for your concern.

ASSISTANT: Please be on hold till I check with your previous booking.

USER: Sure, I will wait for your information.

ASSISTANT: Sorry to inform you, there is no reservation found by your name in our data base.

USER: That's ok, no problem. Anyway thank you for checking.

ASSISTANT: Thank you for approaching us. Have a nice day.