You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: I am Margaret Scott.

ASSISTANT: Nice to meet you.

USER: I would like to change my reservation as I am moving for business meet, can you please help me out?

ASSISTANT: Please give me a moment.

USER: Sure, take your time.

ASSISTANT: Thanks for waiting, there is no reservation found under your name. Thanks for reaching us, have a great day.

USER: Ok no problem, thank you for your services.