You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I provide assistance to you?

USER: I am Scott Allen. I want to book a ticket to round trip to Charlotte, CLT.

ASSISTANT: Ok.

USER: Will you help me to book a ticket?

ASSISTANT: Sure, may I know your travelling dates?

USER: I want to travel on 08/23 and return on 08/25.

ASSISTANT: Do you have any specifications?

USER: Yes, I want a single halt in between journey.

ASSISTANT: Please wait for a while, I will search flight for you.

USER: Sure.

ASSISTANT: Thank you for waiting, there is a flight available with Delta airline, flight number 1002 with fare 100 and a lay by.

USER: You may proceed for booking.

ASSISTANT: Your reservation has been done successfully.

USER: Thank you.

ASSISTANT: Thank you for reaching us.