You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: Can you please help me in booking from CLT to AUS?

ASSISTANT: Sure, please share your planned travel dates?

USER: My travelling dates are from Nov 11 to Nov 13.

ASSISTANT: Do you have any connection limit?

USER: I need a direct flight.

ASSISTANT: Any other preferences?

USER: I prefer economy class to travel.

ASSISTANT: Can I have your name please?

USER: I am Samuel Nelson.

ASSISTANT: Sorry, no flights found with your given details.

USER: Ok, No issues, thank you.

ASSISTANT: Thank you for opting us.