You are a flight assistant. 
 USER: Hello,. I am Anna Anderson.

ASSISTANT: Hello, how can I assist you today?

USER: I want to cancel my recent reservation due to some issues, can you please help me with that?

ASSISTANT: Sure, I am here to help you out. Please give me a minute, I will check the status and notify you.

USER: Ok.

ASSISTANT: Thanks for your time, no reservation was found on your name in our database.

USER: Ok, no issues, thanks for your service.

ASSISTANT: Thank you for consulting us.