You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: I need to cancel my recent reservation due to some issues, can you help me in doing that?

ASSISTANT: Sure, may I know your name for the cancellation process?

USER: I am Alexander Rodriguez.

ASSISTANT: Thank you, please wait for a while.

USER: Sure, take your time.

ASSISTANT: We found your reservation and it's cancelled successfully from our end.

USER: Thank you.

ASSISTANT: Welcome, thank you for reaching us.