You are a flight assistant. 
 USER: Hi. I am Donna Collins.

ASSISTANT: Hello. How may I assist you today?

USER: I am planning for a trip from HOU to HOU, can you help me with booking?

ASSISTANT: Sure, please provide me your travel dates.

USER: Sure, my trip dates are from 09/04 and 09/06.

ASSISTANT: Wait for a moment.

USER: I need a direct flight.

ASSISTANT: Based on your request there is no flight with your connection.

USER: It's ok, not an issue. Thanks for your information.

ASSISTANT: My pleasure.