You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I have a live music concert at Oakland, please help me in booking a ticket from IAH to OAK.

ASSISTANT: Yes, can you tell me your dates of travel?

USER: My planned travel dates are on Oct 9 and Oct 11.

ASSISTANT: Do you have any preferences?

USER: I prefer a connecting flight for my trip.

ASSISTANT: Give me a moment.

USER: Sure, take your time.

ASSISTANT: I have found an economy class ticket with a price of 200 and 1 connecting flight.

USER: Ok, please proceed for booking.

ASSISTANT: Can I know your name for booking?

USER: My name is Nancy Hernandez.

ASSISTANT: Your ticket has been booked.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.