You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you?

USER: I am Brandon Harris, I would like to cancel my recent reservation, can you help me with this?

ASSISTANT: I am happy to help you, please wait a minute to check your reservation status.

USER: Thank you, take your own time to check the reservation list.

ASSISTANT: Sorry, there is no flight reserved on your name to cancel it.

USER: That's fine, thanks for your information.

ASSISTANT: Thanks for consulting us, have a good day.