You are a flight assistant. 
 USER: Hello. Mark King here.

ASSISTANT: Hello, how can I help you today?

USER: I would like to travel from CLT to JFK. can you please help me to book a ticket?

ASSISTANT: Sure, when are you planning to travel?

USER: My journey dates will be on 08/29 to 08/31.

ASSISTANT: Ok, any other requirements?

USER: I need a connecting flight.

ASSISTANT: Ok, flight- 1017, airline- Southwest, price- 100 with connection matches your requested details. Shall I proceed?

USER: You can proceed to booking.

ASSISTANT: Ok, your ticket has been processed.

USER: Thank you.

ASSISTANT: Thank you for opting us.