You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I aid you?

USER: John Wright here, Due to heavy rains in Seattle my cricket match got cancelled unexpectedly so, I need to cancel my recent reservation which I made earlier.

ASSISTANT: Sure, I will you help you. Please wait a moment, I will check the reservation list and revert to you.

USER: Ok, take your time.

ASSISTANT: Thanks for waiting, I have checked all the reservation list but I could not find your name in the list.

USER: Ok, no issues at all. Thank you for your quick response.

ASSISTANT: Thank you for choosing us.