You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you?

USER: Please cancel my recent reservation.

ASSISTANT: Sure, we are here to help you. May I know your good name?

USER: My name is Alexander Smith.

ASSISTANT: Please, stay online. I will check the previous list and get back to you.

USER: Sure.

ASSISTANT: Thank you for your time.

USER: Ok.

ASSISTANT: No reservation found on your good name.

USER: Ok, No issues. Thank you.

ASSISTANT: Thank you for reaching us, have a good day.