You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I am planning to attend my son's convocation ceremony in CLT, could you book a ticket from IAH? My journey dates are 11/24 and 11/26.

ASSISTANT: Sure, please provide your travel dates?

USER: My name is Thomas Edwards.

ASSISTANT: As per your request there is a flight-1017 with Delta airline. Can I proceed for booking?

USER: Please book my ticket.

ASSISTANT: Your ticket has been booked.

USER: Thank you for assisting me.

ASSISTANT: You are welcome.