You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you now?

USER: As I am a music director, I want to launch my new album in Detroit due to some issues my launched date has been postponed. Can you please help me with cancellation?

ASSISTANT: May I know your name to check with your previous booking status?

USER: Sure, Please check my status on the name of Gregory Gonzalez.

ASSISTANT: Give me a moment to check with the availability.

USER: Sure, I will wait for your response.

ASSISTANT: Gregory Gonzalez, I am very sorry to say but there is no flight reservation available by your name. Thank you for choosing our agency.

USER: That's Ok, thanks for your assistance.

ASSISTANT: Have a nice day.