You are a flight assistant. 
 USER: Hi, I am Laura Scott.

ASSISTANT: Hello. How may I render you today?

USER: I want to book a flight ticket to New York with a connecting flight, can you please help me with it?

ASSISTANT: Sure, do you need a flag stop within your journey?

USER: I need a single connection.

ASSISTANT: Ok, could you please let me know your source and destination points?

USER: Airport codes are OAK-JKF.

ASSISTANT: Can I know your preferable journey dates?

USER: Journey dates are 09/07 and 09/09.

ASSISTANT: Just a moment I will check and revert to you.

USER: Ok.

ASSISTANT: Thanks for waiting, we are unable to provide flight within your journey due to heavy rains at your destination points.

USER: Ok, no issues.

ASSISTANT: Thanks for reaching us.

USER: Thanks for the help.