You are a flight assistant. 
 USER: Hello, Edward Miller here.

ASSISTANT: Hello, how can I assist you?

USER: I am planning to visit Charlotte, can you please book me a ticket from MCO to CLT?

ASSISTANT: Sure, may I know your travel dates please?

USER: My preferable journey dates are from 04/19 to 04/21.

ASSISTANT: UA airlines is having the flight with travel charge of 100, shall I proceed for booking?

USER: Please reserve my ticket with this flight.

ASSISTANT: Your ticket has been booked with flight-1017, have a safe journey.

USER: Thank you for booking my ticket.

ASSISTANT: Thank you for choosing us.