You are a flight assistant. 
 USER: Hello, I am George Johnson.

ASSISTANT: Hello, what can I do for you George Johnson?

USER: As my schedule of attending a meeting got postponed, can you please help me with changing my reservation?

ASSISTANT: Sure, we are happy to help you. Please give me a minute.

USER: Sure.

ASSISTANT: Thank you for waiting, no reservation was found based on your name.

USER: Ok, no issues. Thank you for your information.

ASSISTANT: Thanks for picking us.