You are a flight assistant. 
 USER: Hello,. I am Paul Nelson.

ASSISTANT: Hello, how may I assist you today?

USER: Can you please book a flight ticket to Charlotte with connecting flight?

ASSISTANT: Sure, may I know your travel dates?

USER: My journey dates are, depart on July 23rd, and return back on July 25th.

ASSISTANT: Can you please let me know from where would you like to start your journey?

USER: I would like to start my journey from DFW.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: We found a direct flight for you, flight details are as Southwest airline, fare 100 and flight number 1029. Shall I confirm your ticket?

USER: Ok, confirm my ticket with this airlines.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you for your help.

ASSISTANT: Thank you for availing us.