You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Benjamin Campbell here.

ASSISTANT: Benjamin Campbell, how may I assist you?

USER: I am a bank employee, I have to meet my manager in our main branch. Could you book my ticket from BOS to ORD?

ASSISTANT: Sure, May I know your trip dates?

USER: My itinerary dates are Jan 9 and Jan 11.

ASSISTANT: Give me a moment please.

USER: Sure.

ASSISTANT: AA airlines with flight 1010 is providing service on your route with single connection.

USER: Please confirm my ticket.

ASSISTANT: Your ticket is confirmed in the economy class with the cost 100.

USER: Thank you for your service.

ASSISTANT: Thank you for choosing us.