You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you today?

USER: I need to book a ticket from SFO to MSP. Could you book a ticket?

ASSISTANT: Sure, could you please share your journey dates?

USER: Journey dates are from Feb, 18 to Feb, 20.

ASSISTANT: Please let me know your connection limit?

USER: I would prefer connecting flight.

ASSISTANT: Are there any other specifications?

USER: I prefer normal-cost airline.

ASSISTANT: On what name, do I need to reserve the ticket?

USER: My name is Ryan Robinson.

ASSISTANT: We found a connecting flight 1015 from United airlines has fare 100. Shall I proceed?

USER: Please book a ticket.

ASSISTANT: Your booking has been processed.

USER: Thank you.

ASSISTANT: Thank you for reaching us.