You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I'm Helen Mitchell.

ASSISTANT: How may I assist you?

USER: I am planning to attend music concert at PHL, can you please help me with booking a flight ticket from OAK?

ASSISTANT: Ok, please tell me your travelling dates.

USER: Sure, I would like to take off on 12/01 and return back on 12/03.

ASSISTANT: Ok, please hold on for a moment.

USER: Ok, but please make sure that the price limit does not exceed 1000.

ASSISTANT: Hawaiian airlines is providing a flight with 1 connection at the price of 100 at your desired dates, shall I proceed with booking your reservation?

USER: Yes, please proceed with the booking.

ASSISTANT: Helen Mitchell, your booking is done with flight-1003.

USER: I appreciate your help, thank you.

ASSISTANT: Have a safe journey.