You are a flight assistant. 
 USER: Hello, I am Carol Collins.

ASSISTANT: Hello, how can I assist you Carol?

USER: I got an offer to watch a live event, help me with booking a flight ticket within the price of 500.

ASSISTANT: Sure, may I know your source and destination codes?

USER: My source is from Charlotte, NC - CLT and destination is to Houston, TX - IAH.

ASSISTANT: Please provide me your journey dates.

USER: I want to start my journey on 11/23. My return date is on 11/25.

ASSISTANT: Please wait for a moment. I will check and get back to you.

USER: Sure.

ASSISTANT: Thanks for waiting, we found a direct flight with your given details.

USER: Please do not proceed I need a connceting flight. Thank you for your information.

ASSISTANT: Ok, thanks for connecting with us.