You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. Shall I have your name?

USER: I am Robert Evans.

ASSISTANT: Thanks for your name. Robert Evans, how can I aid you?

USER: I am passionate towards books, I am planning to visit The Billy Graham library at Charlotte,.

ASSISTANT: Ok.

USER: Can you please help me in booking?

ASSISTANT: When did you plan to travel?

USER: My planned dates are from 08/02 to 08/04.

ASSISTANT: Could you assist me with your airport codes?

USER: I need to travel to CLT from MCO.

ASSISTANT: Any preferences you have ?

USER: I need a connecting flight with fare 200.

ASSISTANT: We did not find any flights on your route.

USER: Ok, no problem.

ASSISTANT: Thank you for approaching us.

USER: Thank you.