You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I am Jason Phillips. Can you help me to cancel my reservation? Because I have some work on that dates.

ASSISTANT: Sure, please wait for a moment.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found by your name.

USER: Ok, no issues. Thank you for your help.

ASSISTANT: Thank you and have a nice day.