You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: Can you cancel my recent reservation which I have done with my name?

ASSISTANT: Sure, I am here to help you with that, can I know your good name to proceed further?

USER: Ok, I am Amy Johnson.

ASSISTANT: Thank you. Please be online for a while. I will check your reservation status and get back to you.

USER: Take your time to get my current status of reservation.

ASSISTANT: I am sorry to say you that there is no reservation found under your name in our database.

USER: It's ok, thanks for your information.

ASSISTANT: Thank you for reaching us.