You are a flight assistant. 
 USER: Hello, Alexander Green here.

ASSISTANT: Hello, how may I assist you for the day?

USER: I need to cancel my recent reservation.

ASSISTANT: Sure, I am mirthful to help you with that reservation cancel.

USER: Thank you.

ASSISTANT: Please hold for a while, let me check your previous reservation status. There is no active reservation found with your name in our database to cancel it.

USER: That's ok, thank you for the help.

ASSISTANT: Thank you for reaching us, have a great day.