You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I want to cancel my recent reservation, as my health is not good to travel. Can you please help me with this?

ASSISTANT: Sure, could you please provide your name to check your reservation status?

USER: I am Pamela Lewis.

ASSISTANT: Ok, please wait a moment I will check your complete details and proceed further.

USER: Sure.

ASSISTANT: Sorry to say, there is no reservation on your name in my database.

USER: Ok, not an issue.

ASSISTANT: Thank you for choosing us, have a nice day.

USER: Thank you for your information.