You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you for today?

USER: I am looking to book a flight ticket from Charlotte to New York, can you please find a flight for me?

ASSISTANT: I am here to help you about that. Can you please provide your planned dates of journey?

USER: Thank you. I want to travel on the dates of Apr-20 and Apr-22.

ASSISTANT: Can you please provide your destination code of your journey?

USER: The destination airport code is JFK.

ASSISTANT: Would you like to have a connecting flight for your journey?

USER: Yes, I like to travel in a connecting flight.

ASSISTANT: Can you please provide your name for further proceeding?

USER: My name is Samantha Wilson.

ASSISTANT: Sorry to say this Samantha Wilson, there are no flights which travels to your region.

USER: It's ok, not a problem with that. Thank you for your time.

ASSISTANT: You are welcome, thank you for reaching us.