You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, may I know your name?

USER: Carolyn Hernandez here.

ASSISTANT: Carolyn, how can I aid you?

USER: As my interview dates has been postponed, I would like to cancel my resent reservation. Can you help me with it?

ASSISTANT: Sure, we are here to help you. Please hold on for a moment, I will check the status.

USER: Sure.

ASSISTANT: Carolyn, we didn't found any reservation under your name to cancel.

USER: Its ok, thank you for your fast response.

ASSISTANT: Thank you for reaching us.