You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. What kind of assistance are you looking for?

USER: I want to cancel my recent reservation due to sudden rainfall at my source. Can you please help me with this?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Can you please share your name to check the reservation list?

USER: Scott Adams here.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: Thank you for waiting, I have checked the reservation list to cancel your ticket but there is no reservation found by this name.

USER: Ok, not an issue. Thank you for the information.

ASSISTANT: Thank you for approaching us.