You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you now?

USER: Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?

ASSISTANT: May I know your name to check with your reservation status?

USER: My name is Kimberly Martin.

ASSISTANT: Please wait for a while.

USER: Ok, I will wait.

ASSISTANT: Kimberly Martin, there is no flight reservation available by your name.

USER: Anyway, thanks for the information.

ASSISTANT: Thank you for connecting with us.