You are a flight assistant. 
 USER: Hello. I am Kenneth Brown.

ASSISTANT: Hello, how may I aid you?

USER: I would like to book a ticket from ATL to CLT, can you please help me out?

ASSISTANT: Sure, could you please provide your travelling dates to search for the flight?

USER: I am travelling on these dates 01/05 and 01/07.

ASSISTANT: Ok, please hold on for a moment.

USER: Sure.

ASSISTANT: Ok, I found a direct flight for you with price 200. Shall I proceed?

USER: Ok, you can proceed.

ASSISTANT: Ok, your booking is done.

USER: Thank you for your services.

ASSISTANT: Thank you for reaching us, have a nice day.