You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: I am Jennifer Baker. Can you cancel my flight ticket reservation? As my cricket match is been postponed due to bad weather?

ASSISTANT: Sure, please wait for a moment.

USER: Ok.

ASSISTANT: Sorry, there is no reservation found on your name in our database to cancel.

USER: That's ok, thank you for your help.

ASSISTANT: You are welcome.