You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I serve you today?

USER: I am Emily Martin. I want to cancel my recent reservation. Can you help me out?

ASSISTANT: Sure, please hold on a minute.

USER: Sure.

ASSISTANT: There is no reservation found on your name.

USER: Ok, No issues. Thank you.

ASSISTANT: Thank you for opting us.