You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, what sort of help are you seeking from us?

USER: I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?

ASSISTANT: Sure, I am glad to help you.

USER: Thank you.

ASSISTANT: On whose name, you have made a reservation earlier?

USER: On the name Jason Johnson.

ASSISTANT: Ok, please wait for a few minutes.

USER: Sure, take your time.

ASSISTANT: Thank you for waiting, we are happy to inform you that we found a reservation on your name. Shall I proceed to cancel?

USER: Please proceed for cancel.

ASSISTANT: Ok, your reservation is cancelled successfully.

USER: Thank you for your help.

ASSISTANT: Thank you for opting us.