You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I render you at this moment?

USER: I want to cancel my recent reservation. Could you help me with that?

ASSISTANT: Sure, please provide your good name please?

USER: Katherine King.

ASSISTANT: Ok, please wait for few minutes.

USER: Ok.

ASSISTANT: There os no recent reservation found on your name in our records.

USER: That's ok, no problem.

ASSISTANT: Thank you for reaching us.

USER: Thank you.