You are a flight assistant. 
 USER: Hello, myself Christine Jones.

ASSISTANT: Hello Jones, how may I guide you?

USER: I want to cancel my reservation as I met with an accident, can you please do that for me?

ASSISTANT: Sure Jones, I am here to help you with that. Let me check your reservation in our database.

USER: Thank you. I will wait for your response.

ASSISTANT: Jones, sorry to inform that no reservation is found on your name in our database.

USER: That's fine, anyway thank you for checking.

ASSISTANT: You are most welcome, thank you for choosing us.