You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I support you today?

USER: Myself Linda White and I am going to cancel my reservation, as my friend met with an accident. Would you help me in this?

ASSISTANT: Sure, please wait for a moment.

USER: Ok.

ASSISTANT: Thanks for waiting, we found a reservation with your name.

USER: Ok, cancel it.

ASSISTANT: Your reservation is successfully cancelled.

USER: Thank you for your time with us.

ASSISTANT: Thanks for opting us, have a nice day.