You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: Can you help me to book a flight ticket from EWR to PHX?

ASSISTANT: Sure, help me with the trip dates?

USER: Ok, please book a flight for the dates June 26 and June 28.

ASSISTANT: May I know your name please?

USER: My name is Carol Martin.

ASSISTANT: Do you have any preferences?

USER: Ok, please book a connecting flight.

ASSISTANT: We found a flight in an airline JetBlue with 1016 number in an economy class. Shall I proceed to book?

USER: Ok, please book.

ASSISTANT: Your flight ticket has been booked.

USER: Thank you for assisting me.

ASSISTANT: Thank you for reaching us.