You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: My name is Jeffrey Collins. I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?

ASSISTANT: Sure, please wait for a while.

USER: Sure, take your time.

ASSISTANT: Sorry Jeffrey, I have searched the database with your name. There is no reservations showing on your name.

USER: It's ok. Anyways, thank you for your time.

ASSISTANT: You are welcome.