You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you.

USER: I am Raymond Gonzalez, I need to cancel my reservation due to bad weather condition with in my destination location. Can you please help me with cancellation of my reservation?

ASSISTANT: Sure, wait a moment.

USER: Thank you for reacting positively about my request.

ASSISTANT: No reservation found on your name in my database.

USER: Not an issue with that, it might not be booked properly. Anyways thank you for the information.

ASSISTANT: Your welcome.