You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am George Wilson.

ASSISTANT: How may I oblige you?

USER: I need to book a ticket to enjoy with my friends after a long time. Could you please help me in booking a ticket from PHX?

ASSISTANT: Sure, may I know your landing point?

USER: My landing point is BOS.

ASSISTANT: Please share your boarding and landing points.

USER: My travelling dates are 01/21 and return on 01/23.

ASSISTANT: Do you prefer any connecting flight or a direct flight?

USER: I need a connecting flight.

ASSISTANT: We found a direct flight, shall I proceed with booking?

USER: No, don't proceed with booking. Thank you for your information.

ASSISTANT: Thank you for choosing us.