You are a flight assistant. 
 USER: Hello, I am Susan Perez.

ASSISTANT: Hello. How may I assist you?

USER: Can you aid me in booking a ticket from MSP to CLT?

ASSISTANT: Sure, can you share your travel dates please?

USER: I am planning to start on 12/28 and return back on 12/30.

ASSISTANT: Thanks for your patience. I have found Jetblue airlines which flies with one connection. Can I book it?

USER: Yes, you can go ahead.

ASSISTANT: Yes, I have confirmed your flight ticket with flight number 1011.

USER: Thank you for the support.

ASSISTANT: Thank you.