You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I succour you?

USER: I am Shirley Miller, I want to book a flight ticket from MSP to PHL. Can you help me?

ASSISTANT: Can you please provide your travelling dates to check for the flight availability?

USER: Yes, my date of journey is 03/18 and return is 03/20.

ASSISTANT: For your destination I found a flight from AA airline with 1 connection and ticket price is just 200. Shall I proceed with it?

USER: Ok, please book it.

ASSISTANT: Your reservation is confirmed with flight 1008.

USER: That is good to hear, thank you for booking.

ASSISTANT: Thank you and have a nice day.