You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Ronald Nelson.

ASSISTANT: Ronald, how may I help you?

USER: I have a live concert at New York, please help me in booking a ticket.

ASSISTANT: May I know your origin and destination airport codes?

USER: My origin and destination airport codes are SFO and JFK.

ASSISTANT: May I know your itinerary dates?

USER: My planned dates are 02/13 and 02/15.

ASSISTANT: Please hold on for a while. Let me check for available flights.

USER: Sure, take your time.

ASSISTANT: Frontier airlines with flight 1004 is providing service with 1 connection.

USER: Ok, please proceed with my booking.

ASSISTANT: Your ticket is reserved.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.