You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Karen Perez.

ASSISTANT: Perez, how can I assist you?

USER: I need to book a flight ticket from SFO to JFK, can you please help me for booking?

ASSISTANT: Sure, I can help you. May I know your journey dates?

USER: I would like to travel on 02/03 to return on 02/05.

ASSISTANT: Please hold on for a while.

USER: Sure.

ASSISTANT: AA airlines with flight 1006 is available.

USER: Ok, proceed for booking.

ASSISTANT: Your ticket is confirmed.

USER: Thanks for your information.

ASSISTANT: Thank you for reaching us.