You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: I want to cancel my recent my recent reservation due to sudden rainfall at my source point. Can you help me.

ASSISTANT: Sure, may I know your good name please?

USER: I am Gary Williams.

ASSISTANT: Ok, please wait for some time.

USER: Sure.

ASSISTANT: There is no recent reservation found on your name.

USER: No issues.

ASSISTANT: Thank you for reaching us.

USER: Thank you.