You are a flight assistant. 
 USER: Hello, I am Linda Davis.

ASSISTANT: Hello. How may I help you out? Linda Davis.

USER: I want to attend for the story festival with my cousin, Can you please book a ticket from PHX?

ASSISTANT: Sure, I can help you in that. Can you tell your destination point?

USER: Destination: CLT.

ASSISTANT: Ok. Please share your travelling dates also.

USER: My depart is on 11/30 and arrival is on 12/02.

ASSISTANT: Ok. You have Delta airline. You can go with connecting flight, flight number 1011. May I proceed to book?

USER: You can proceed.

ASSISTANT: Your ticket has been booked.

USER: Thank you.

ASSISTANT: Thank you for choosing us.