You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: Donna Baker here.

ASSISTANT: Nice to know you, Baker.

USER: Previously, I reserved a flight ticket from your agency but I want to cancel that ticket as my daughter also booked another ticket on same day. Can you help me with that?

ASSISTANT: Sure, let me check your reservation status first.

USER: Ok.

ASSISTANT: No reservation details are shown here under your name, Baker.

USER: No problem, thank you for your response.

ASSISTANT: My pleasure, thanks a lot for choosing us.