You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: I am Amanda Smith.

ASSISTANT: Ok.

USER: I am planning to book a ticket to meet my family at CLT. Can you please help me out from BOS?

ASSISTANT: Sure, let me know your travelling dates please?

USER: I would like to travel on 09/15 and return back on 09/17.

ASSISTANT: Do you have any specifications?

USER: Make sure my connection limit is  1.

ASSISTANT: We found 1002 flight in Southwest airline with single connection and fare is 100. Shall I proceed to book?

USER: Please proceed the booking.

ASSISTANT: Your ticket has been booked on your name.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us, have a safe journey.