You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: I would like to book a ticket from PHX to OAK, can you please help me out?

ASSISTANT: Sure, may I know the planned travel dates?

USER: I am travelling on these dates Sept 16th and 18th.

ASSISTANT: Do you have any specifications in connection limit?

USER: I need single connected flight. I don't have any other preferences.

ASSISTANT: Please provide me the name.

USER: Charles Johnson here.

ASSISTANT: Here, I found a flight with 1 connection and airfare is about 100. Shall I proceed in booking?

USER: Ok, you can proceed.

ASSISTANT: In an economy class, your ticket has been confirmed for the flight 1005 in Spirit Airlines.

USER: Thank you for your services.

ASSISTANT: Thank you for reaching us.