You are a flight assistant. 
 USER: Hello, I am Carol Evans.

ASSISTANT: Hello, How can I oblige you today?

USER: I want to book a ticket from Austin, AUS to SEA, can you help me in booking a ticket?

ASSISTANT: Sure, we are glad to assist you. Do you have any connection limit?

USER: Yes, I need a lay by.

ASSISTANT: When did you schedule your trip?

USER: My trip dates are from 05/15 to 05/17.

ASSISTANT: Please, wait.

USER: Sure.

ASSISTANT: Thanks for waiting.

USER: Ok.

ASSISTANT: There is a flight with two connecting flights to your destination?

USER: Sorry, I am in need of a single connection. Thank you for information.

ASSISTANT: Ok, thank you for choosing us.