You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you today?

USER: My name is Brenda Moore, I want to cancel my reservation due to my bad health. Can you help with cancellation?

ASSISTANT: Please, wait a while I will check the status.

USER: Sure, I will wait for your reply.

ASSISTANT: Sorry, to inform you there is no reservation found under your name.

USER: Ok, thank you for the information.

ASSISTANT: Thank you for choosing us.