You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you at this moment?

USER: Deborah Mitchell here. Could you book my ticket from PHX to OAK?

ASSISTANT: Sure, I will help you with this. Can you please provide your journey dates?

USER: My trip dates are Jan 15 and Jan 17.

ASSISTANT: Do you have any specifications?

USER: I need a connecting flight.

ASSISTANT: Southwest airlines with connecting flight on this route with a ticket fare of 100, shall I book your ticket?

USER: Please book my ticket.

ASSISTANT: Deborah Mitchell, your ticket is booked in flight number 1011.

USER: Thank you.

ASSISTANT: Thank you and have a safe journey.