You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: Michelle Harris here, can you help me with cancelling my recent reservation?

ASSISTANT: I'll be glad to help you.

USER: Thank you.

ASSISTANT: Please wait for a while to check your reservation details in our data sheet.

USER: Sure, get back with the status of reservation.

ASSISTANT: Sorry, there is no reservation found by your name.

USER: It's ok, no issues. Thanks for checking.

ASSISTANT: Thank you and have a nice day.