You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello,.

USER: I am Cynthia Wright.

ASSISTANT: How can I render you today?

USER: Owing to an emergency, I want to cancel my recent reservation. Can you help me out?

ASSISTANT: Please give me a moment, let me check your reservation and revert to you.

USER: Ok, take your time.

ASSISTANT: We are sorry to inform you that there is no reservation found with your given name.

USER: That's ok. Anyways, thank you for your help.

ASSISTANT: Thank you for approaching us.