You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I guide you?

USER: Joseph Davis here. Can you book me a ticket from BOS to HOU?

ASSISTANT: Sure, can I know your preferable dates?

USER: Ok, here are my travel dates 12/20 and 12/22.

ASSISTANT: I found a flight 1010 of Southwest airlines matches with your preferences, can I proceed?

USER: Please proceed with the booking.

ASSISTANT: Your ticket is booked.

USER: Thank you for the help.

ASSISTANT: Thank you, have a good day.