You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Myself Jeffery Turner.

ASSISTANT: Turner, how can I assist you today?

USER: I want to travel from IAH to ATL, can you please book a flight ticket for me?

ASSISTANT: Sure, could you let us know your journey dates?

USER: My travelling dates are on 01/23 and 01/25.

ASSISTANT: Please wait, let me check for the available flights to ATL on 01/23. Thank you for waiting, Delta airline is providing a flight with a fare of 200 to ATL, shall I proceed with booking your ticket?

USER: Please ckeck is it a direct flight?

ASSISTANT: Sorry, there are no direct flights available to ATL on 01/23.

USER: It's ok. Thank you for the information.

ASSISTANT: Thank you for contacting us, have a great day.