You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Amy Collins.

ASSISTANT: How can I aid you?

USER: I want to fly from Austin TX-AUS, can you help me in finding a flight to Phoenix AZ-PHX?

ASSISTANT: Sure.

USER: Thank you.

ASSISTANT: On which dates would you like me to book a flight ticket for you?

USER: I want to catch my flight on 08/21, my return date to Austin will be on 08/23.

ASSISTANT: We found a direct flight ticket at this moment. Can I reserve it?

USER: I usually prefer a connecting flight, but this time I want to fly in a direct flight. You can proceed.

ASSISTANT: Your flight ticket has been reserved with Frontier airline, flight number:1007 .

USER: Thank you.

ASSISTANT: Thank you for choosing us.