You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I guide you today?

USER: Please make a reservation with the name of Debra Rodriguez from JFK.

ASSISTANT: Sure, I will help you with that. Can you please share your preferable journey dates?

USER: My journey dates are Apr 10 and Apr 12.

ASSISTANT: Do you have any specifications?

USER: I prefer an economy class. And I need a direct flight.

ASSISTANT: May I know your name please?

USER: I already mentioned above.

ASSISTANT: May I know your destination code?

USER: Destination airport code is AUS.

ASSISTANT: I found a flight for you with price of 100, flight number is 1027 in economy class and connection is 0. Is it ok for you?

USER: Ok, proceed with the booking.

ASSISTANT: I confirmed your ticket successfully.

USER: Thank you.

ASSISTANT: Thank you for reaching us.