You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I want to meet my cousin on his birthday, so please book my ticket from SFO to DFW.

ASSISTANT: Sure, I will help you with that. Meanwhile may I know your travelling dates?

USER: My itinerary dates are Oct 25 and Oct 27.

ASSISTANT: Can I know your name please?

USER: Kimberly Collins here.

ASSISTANT: Please let me know your connection limit?

USER: I need a connecting flight.

ASSISTANT: Give me a moment please.

USER: Sure.

ASSISTANT: Sorry, no flights available on your route.

USER: No problem, thank you.

ASSISTANT: Thank you for reaching us.