You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I support you?

USER: I am Jacob Robinson. I want to book a flight ticket for my birthday shopping in New York, could you help me in booking a flight ticket?

ASSISTANT: Sure, may I know your departure and arrival date?

USER: I would like to fly on 10/08 and return on 10/10.

ASSISTANT: Can you please mention your journey locations?

USER: My source is San Francisco, CA - SFO and destination code is NY - JFK.

ASSISTANT: Do you need any connection limit?

USER: Yes, I need a single connection.

ASSISTANT: Please give me a moment.

USER: Sure.

ASSISTANT: We found a flight with couple of connections, shall I proceed?

USER: Don't proceed, I need a single connection.

ASSISTANT: Ok, thank you for choosing us.

USER: Thank you.