You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: Dorothy Edwards here. I want to travel from CLT to OAK. Can you please help me for booking the flight ticket?

ASSISTANT: Sure, can you share your travel dates please?

USER: My departure date is 10/19 and return date is 10/21.

ASSISTANT: I found a direct flight. Is it ok for you?

USER: Make sure my connections limit is 1.

ASSISTANT: Sorry there is no connecting flight.

USER: Anyway, thank you for the information.

ASSISTANT: Thank you.