You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you at this moment?

USER: Ashley Lewis here. Can you please help me in booking a flight ticket from MSP to IAH?

ASSISTANT: Sure, I will help you. Please send your travelling dates.

USER: Sure, I would like to travel on 08/12 and return back on 08/14.

ASSISTANT: Please wait for a moment. I will check the availability. There is a connecting flight available with AA airline, shall I book it?

USER: Please proceed with booking.

ASSISTANT: Your booking is done with flight number 1014. Happy journey.

USER: Thank you for your service.

ASSISTANT: You are welcome, have a nice day.