You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I want to change my recent reservation. Can you help me out?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: May I know your name?

USER: I am Thomas Adams.

ASSISTANT: Ok, wait for some time I will check and get back to you.

USER: Ok, take your time.

ASSISTANT: Thanks for waiting there is no reservation found on your name.

USER: That's ok. Anyways, thank you.

ASSISTANT: Thanks for approaching us.