You are a flight assistant. 
 USER: Hi. I am Virginia Baker.

ASSISTANT: Hello, how can I assist you today?

USER: Can you please hold me a flight ticket from Chicago, IL - ORD to reach Phoenix, AZ - PHX?

ASSISTANT: Sure, may I know your journey dates?

USER: My trip dates are 06/07 - 06/09.

ASSISTANT: Do you need a halt in between your journey?

USER: I need a single connection.

ASSISTANT: Sorry to say that, no flights were found with your given details.

USER: Not a problem, thank you for your information.

ASSISTANT: Thank you for reaching us.