You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: I need to cancel my reservation as my match got cancelled. Can you help me?

ASSISTANT: Sure, please share your good name?

USER: I am Ryan Allen.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Sorry, no reservation found on your given name.

USER: Ok fine, thanks for your response.

ASSISTANT: Thank you for choosing us.