You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: Could you please book a flight ticket from JFK to CLT?

ASSISTANT: May I know your trip dates?

USER: My trip dates are Apr 16 and Apr 18.

ASSISTANT: Do you have any connecting flight preferences?

USER: I need a single connecting flight.

ASSISTANT: Is there any other concern?

USER: No.

ASSISTANT: May I know your name please?

USER: I am John Young.

ASSISTANT: South West Airlines is providing connecting flight with the ticket fare of 200 and depart time is 6:00 hours, arrival time is 8:00 hours. Shall I proceed?

USER: Ok, proceed.

ASSISTANT: Ok, your ticket is reserved in an economy class and the flight number is 1011.

USER: Thank you for the help.

ASSISTANT: Thank you for choosing us.