You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: I want to go for shopping at Mall of America located in MN - MSP, can you please help me to book a flight from Houston, TX - IAH?

ASSISTANT: sure, I am here to help you out. May I know your travelling dates please?

USER: I will depart on 08/23 and return back to Houston on 08/25.

ASSISTANT: May I know your name please to proceed further?

USER: Sure, my name is Brian Hernandez.

ASSISTANT: Ok, wait for some time I will check the availability of flights on your details and get back to you.

USER: Sure.

ASSISTANT: Southwest airlines is available in you route with the ticket fare of 100, shall I proceed with the booking?

USER: It looks good to me, please proceed with the booking.

ASSISTANT: Your ticket is booked with the flight-1010.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.