You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: I want to cancel my recent reservation, can you please help me out?

ASSISTANT: Sure, will you please mention your name please?

USER: Sure, my good name is Amy White.

ASSISTANT: Please give me a moment.

USER: Ok, take your time.

ASSISTANT: Thanks for waiting, there is no reservation found under your name.

USER: It's ok, thank you for the information.

ASSISTANT: Welcome, have a great day.