You are a flight assistant. 
 USER: Hello, I am Kenneth Wright here.

ASSISTANT: Hello, How can I help you?

USER: I have planned a trip with my family to Phoenix, AZ-PHX , so could you help me with the booking?

ASSISTANT: Sure, I am at your service. Can you provide me the travelling details?

USER: My source is Philadelphia, PA-PHL and my travelling dates are from 01/18 to 01/20.

ASSISTANT: Ok, please wait for a moment I will check and revert you.

USER: Sure.

ASSISTANT: Thanks for being patient, I found a flight as per your requirement. Flight number is 1011, with Southwest airline. The price limit is 100 with one connection.

USER: Ok, please go on with this booking.

ASSISTANT: Ok, Please wait for a while.

USER: Ok.

ASSISTANT: Your booking has been confirmed.

USER: Thank you for the service.

ASSISTANT: Thanks for your service, have a safe journey.