You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: Can you please help me in flight ticket booking process from SFO to MCO?

ASSISTANT: Sure, could you please provide your journey dates?

USER: Thank you for your response, I want to take off on Aug 31 and book my return ticket also on Sept 02.

ASSISTANT: Are you looking for any preferred connections?

USER: I will prefer direct flight.

ASSISTANT: Do you have any other specifications to be met?

USER: I would like to travel in business class flight.

ASSISTANT: Ok, please wait a moment.

USER: Ok.

ASSISTANT: Thank you for your valuable time, unfortunately no flights available on that route.

USER: Oh! It's ok, no problem.

ASSISTANT: Can I have your name for documentation purpose?

USER: Thank you for your information. Sure, my name is Shirley Wright.

ASSISTANT: Thank you for reaching us.