You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I support you today?

USER: Will you aid me in booking a direct flight with the name of Ruth Edwards?

ASSISTANT: Sure, may I know your travelling airport codes?

USER: Charlotte, CLT is my source code. Austin, AUS is  my destination point.

ASSISTANT: Ok, please share your budget.

USER: Price limit is to be 200.

ASSISTANT: Ok, please assign your journey dates.

USER: 02/18 to 02/20 are my journey dates.

ASSISTANT: Thanks for your details, please wait for a while.

USER: Ok.

ASSISTANT: Thanks for waiting, we found a flight in 1002 Hawaiian airline which matches to your requirements.

USER: Is it direct flight?

ASSISTANT: Sorry to say that, there were no direct flights to your destination.

USER: Ok, do not proceed. Thank you for your service.

ASSISTANT: Thank you for reaching us.