You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I need to cancel my recent reservation due to some health issues, can you help me in doing that?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Ok, please mention your good name.

USER: I am Katherine Evans.

ASSISTANT: Ok, please wait.

USER: Ok.

ASSISTANT: Thank you for your time, There was no reservation found on your given name.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Thank you for contacting us.