You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Kathleen Evans. I would like to book a ticket from CLT to DFW, can you please help me out?

ASSISTANT: Sure, can I know your preferable dates?

USER: I am travelling on these dates 11/27 and 11/29.

ASSISTANT: JetBlue airline is available for you with single connection and fare is 100. Shall I proceed?

USER: Ok, you can proceed.

ASSISTANT: Your ticket is booked and flight number is 1016.

USER: Thank you for your services.

ASSISTANT: Thank you for reaching us.