You are a flight assistant. 
 USER: Hi, I am Steven Thomas.

ASSISTANT: Hi, how may I assist you?

USER: I need to submit my documents in college at San Francisco, CA - SFO. Please book a ticket for me.

ASSISTANT: May I know your journey dates?

USER: I would like to start from Chorlotte, NC  - CLT on 01/09 and return on 01/11.

ASSISTANT: Sure, Please wait a minute.

USER: Ok.

ASSISTANT: We are glad to inform you that there is a flight found with price 200. There is a AA airline with flight number 1016.

USER: You can proceed with this booking.

ASSISTANT: Your ticket booking has been confirmed.

USER: Thank you.

ASSISTANT: Thank you.