You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you today?

USER: My name is Susan Martin. I want to reserve a flight ticket from CLT to HOU, can you please help?

ASSISTANT: Sure, please share your travelling dates.

USER: I will start on Jan 27th and will return back on Jan 29th.

ASSISTANT: Ok, do you need any halt in between the journey?

USER: I am fine with anything.

ASSISTANT: We found a Southwest airline with fare of 200 and a halt in between the journey matches your schedule.

USER: Please go ahead with the booking.

ASSISTANT: Your ticket has been confirmed with flight number 1003.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.