You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Patricia Rodriguez here. I want to cancel my reservation, due to heavy rainfall in Seattle.

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: Patricia, please hold on for a moment to check your reservation status. I did not find any reservation with your name in my database.

USER: That's ok, thank you for your information.

ASSISTANT: You are welcome.