You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Jonathan Green.

ASSISTANT: How can I serve you today?

USER: I have a live concert at Los Angeles, please book a ticket from BOS to LAX.

ASSISTANT: May I know your travel dates to book a ticket for you?

USER: I would like to start my journey on 09/23 and return on 09/25.

ASSISTANT: Ok, please wait a moment.

USER: Sure, take your time.

ASSISTANT: There is a flight with 1 connection limit and the price is 100. Can you say is it ok if I proceed?

USER: Ok, please book my ticket.

ASSISTANT: The ticket is booked and the airlines is Southwest.

USER: Thank you for your help.

ASSISTANT: Thank you for connecting with our agency.