You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: My name is Andrew Campbell. I want to cancel my recent reservation.

ASSISTANT: Sure Andrew, please wait a moment to check your details.

USER: OK.

ASSISTANT: Thank you for being on hold, sorry, there is no reservation found based on your name. Thank you for reaching us, have a good day Andrew.

USER: It's OK. Thank you for your information.