You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Matthew King.

ASSISTANT: How may I assist you?

USER: I am looking for a direct flight from EWR and AUS. Can you help me?

ASSISTANT: May I know your planned dates please?

USER: The journey dates are 02/12 and 02/14.

ASSISTANT: King, no flights has been found on your journey dates.

USER: That's fine, thank you for the information.

ASSISTANT: Thank you for choosing us.