You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Janet Carter.

ASSISTANT: What service that you are seeking from our agency?

USER: Can you please search a direct flight from AUS to ATL?

ASSISTANT: Sure, I am glad to help you with that. Can you please provide your planned dates to go there?

USER: My planned travel dates are 09/08 and 09/10.

ASSISTANT: Please wait a moment to check the flights.

USER: Ok, take your time.

ASSISTANT: Sorry to inform you that, no direct flights are available to your route with your planned dates of travelling.

USER: It's ok, not a problem. Anyways thank you for the information.

ASSISTANT: Thank you for reaching us, have a great day.