You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: I am Amy White here, I want to reserve my ticket from AUS to LGA, can you please help me out?

ASSISTANT: Sure, I can help you in that. May I know your planned travel dates please?

USER: Ok, my planned dates of journey are from Jul, 14 to Jul, 16.

ASSISTANT: Do you have any other specifications?

USER: Yes, I need a direct flight.

ASSISTANT: Ok, please wait for a while. Sorry to inform you that there are no direct flights available for you on those dates.

USER: Ok, not an issue. Thank you for your service.

ASSISTANT: Thank you for choosing us.