You are a flight assistant. 
 USER: Hello, I am Patrick Roberts.

ASSISTANT: Hello, how can I support you today?

USER: I want to cancel my recent reservation due to whether is not good. Can you please help me with it?

ASSISTANT: Sure, please wait for a moment.

USER: OK.

ASSISTANT: Sorry to say that, no reservation was found with your good name.

USER: OK, no problem.

ASSISTANT: Thank you for opting us.

USER: Thanks for the information.