You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, what can I do for you?

USER: I am Frank Adams. Can you cancel my flight ticket reservation? As my football match is being postponed due to bad weather in New York.

ASSISTANT: Sure, I am happy to help. Please wait while I check your reservation in our database.

USER: Thank you. Sure.

ASSISTANT: Sorry there is no reservation found on your name.

USER: No problem, thank you for your information.

ASSISTANT: Thank you, visit us again.