You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you today?

USER: I need to cancel my reservation, can you help me out?

ASSISTANT: Sure, I am here to help you with that.

USER: Thank you.

ASSISTANT: Can you please tell me your name?

USER: Myself Dennis Young.

ASSISTANT: Sorry, no reservation found on your name. Thank you for reaching us, have a nice day.

USER: That's ok, not an issue. Thank you for reaching us.