You are a flight assistant. 
 USER: Hello, I am Janet Clark.

ASSISTANT: Hello, how may I help you?

USER: I want to cancel my reservation as my meeting got cancelled. Can you help me out with it?

ASSISTANT: Sure, please wait for a minute.

USER: Ok.

ASSISTANT: I am glad to inform that there is a reservation found with your name, shall I go with cancellation?

USER: Yes please.

ASSISTANT: Your ticket has been cancelled.

USER: Thank you for your time.

ASSISTANT: Thank you for availing us.