You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello. How may I assist you?

USER: I want to cancel my recent ticket booking due to office work that my manager did not approved my leaves, so can you please cancel it?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: May I know your good name?

USER: My name is Stephanie Carter.

ASSISTANT: Thank you for providing your good name. Please, stay online.

USER: Sure.

ASSISTANT: Thank you for your precious time.

USER: Ok.

ASSISTANT: No reservation was found on your name.

USER: No problem, thank you.

ASSISTANT: Thank you for reaching us, have a great day.