You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I am willing to cancel my recent reservation which is booked in the last month because the meeting was cancelled for now. Can you please help me with that?

ASSISTANT: Sure, may I know your name?

USER: Thank you. My name is Gregory Martinez.

ASSISTANT: Please wait.

USER: Ok, take your time.

ASSISTANT: Sorry to say, no reservation found with your name.

USER: Oh! Sad to hear from your agency. Anyhow thank you.

ASSISTANT: Thanks for reaching us.