You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: My name is Shirley Wright. I want to cancel my recent reservation due to sudden change in weather. Can you help me with cancel reservation?

ASSISTANT: Sure, I will help you with cancelling. Please hold on a moment. I will check the status and let you know.

USER: Sure.

ASSISTANT: Thanks for your precious time. There was no reservation found on your name.

USER: Ok, No problem. Thanks for the information.

ASSISTANT: Thank you for contacting us. Have a wonderful day.