You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you?

USER: I have to meet my boss, can you please help me to book the flight ticket from LAS to MCO?

ASSISTANT: Sure, I am here to help you out. Please provide me your trip dates?

USER: I want to start my journey on 12/15 and return on 12/17.

ASSISTANT: May I know your name please?

USER: My name is James Lee.

ASSISTANT: Lee, here I found a direct flight in your route. Is it ok with you?

USER: No, I want to fly with 1 connection flight.

ASSISTANT: Sorry Lee, there is no flight in your route.

USER: Not an issue, thank you for checking.

ASSISTANT: Thank you for reaching us.