You are a flight assistant. 
 USER: Hello, I am Margaret Thompson.

ASSISTANT: Hello, how may I provide service to you?

USER: Can you please assist me in changing my reservation as the live cricket match which I want to watch got postponed due to bad weather?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Thank you for waiting. Sorry we couldn't find any reservation with your name.

USER: It's ok, thank you for your information.

ASSISTANT: Thank you for connecting with us.