You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: Myself Ryan Anderson. I would like to cancel my recent reservation, can you help me in that?

ASSISTANT: Sure, I am here to help you out. Please allow me a moment.

USER: Ok, I will wait for your response.

ASSISTANT: Sorry  Ryan Anderson, there is no reservation with your name in our reservation portal.

USER: That's ok, no problem. Thank you for the information.

ASSISTANT: Thank you for reaching us.