You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Ruth Rodriguez.

ASSISTANT: Hello Ruth, how may I help you?

USER: My sister blessed with a baby boy, so I want to cancel my recent reservation. Can you help me with this?

ASSISTANT: Sure, give me a minute.

USER: Ok.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: That's ok. Thank you for your time.

ASSISTANT: Welcome.