You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I want to cancel my recent reservation, due to some health issues.

ASSISTANT: May I know your good name please?

USER: My name is Deborah Perez.

ASSISTANT: Please give me a moment.

USER: Sure.

ASSISTANT: Sorry to inform, there is no reservation found with our given name.

USER: Ok, no problem.

ASSISTANT: Thank you for approaching us.

USER: Thanks for your help.