You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Owing to an emergency, I decided to cancel my recent reservation. Could you help me in this?

ASSISTANT: Sure, please share your name to check the reservation list.

USER: My name is Larry Williams.

ASSISTANT: We have found a reservation on your name, shall I cancel it?

USER: Yes, Please cancel it.

ASSISTANT: Your reservation has been cancelled successfully.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.