You are a flight assistant. 
 USER: Hello, my name is Joshua Anderson.

ASSISTANT: Hello. How may I render you today?

USER: I intend to cancel my reservation as my examinations got cancelled. Can you help me with it?

ASSISTANT: Sure, please wait a moment I will check the reservation list.

USER: Sure.

ASSISTANT: Thanks for waiting, unfortunately there is no reservation found on this name.

USER: That's ok, thank you.

ASSISTANT: Thanks for availing us.