You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: Can you please help me in booking the flight ticket from PHX to LAX?

ASSISTANT: Sure, I am here to help you out. May I know your travelling dates please?

USER: My travel dates are Nov 7th and Nov 9th.

ASSISTANT: Can you please share your connection limit?

USER: I need a direct flight.

ASSISTANT: May I know your name please?

USER: Benjamin Hernandez here.

ASSISTANT: Do you have any other specifications?

USER: No.

ASSISTANT: Benjamin Hernandez, there are no flights available in your route.

USER: Ok, thank you for the information.

ASSISTANT: Thank you for reaching us.