You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I serve you today?

USER: I intend to cancel my reservation due to bad weather conditions. Can you help me with it?

ASSISTANT: Sure, we are glad to help you. Sure, please provide your good name to check the reservation in the reservation list?

USER: Anthony Taylor is my name.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Sorry there is no reservation found with your name.

USER: It's ok, thank you for the response.

ASSISTANT: Thank you for approaching us.