You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: I want to cancel my recent reservation. Can you help me for this one?

ASSISTANT: Sure, I will help you. May I know your good name?

USER: Sure, Jonathan Miller here.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting, we found a reservation found on your name. Shall I cancel it?

USER: Sure, you can cancel now.

ASSISTANT: Your flight ticket has been cancelled.

USER: Thank you for the cancellation.

ASSISTANT: Thank you for availing us.