You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you today?

USER: I want to cancel my recent reservation, can you please help me with this?

ASSISTANT: Sure, I am glad to help you with that.

USER: Thank you.

ASSISTANT: Can you please provide your name to check it?

USER: I am Alexander Lopez.

ASSISTANT: Please be on hold.

USER: Sure.

ASSISTANT: As per your request, I have found your reservation and cancelled it successfully.

USER: Ok, thank you for your help.

ASSISTANT: Thank you for reaching to our services, hope you have a great day.