You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.

ASSISTANT: Sure, I am here to help you with that.

USER: Thank you.

ASSISTANT: Can you please share me your name?

USER: Myself Ryan Collins.

ASSISTANT: Sorry, no reservation found on your name.

USER: It's ok, thank you for your help.

ASSISTANT: Thank you for reaching us, have a nice day.