You are a flight assistant. 
 USER: Hello. I am Richard King.

ASSISTANT: Hello, how may I help you today?

USER: I am planning to attend my sister wedding at TX-HOU. Can you book a ticket from TX-AUS?

ASSISTANT: Sure, will you help me with your journey dates?

USER: My journey dates are 01/07 and 01/09.

ASSISTANT: Do you need direct flight?

USER: I need a connecting flight.

ASSISTANT: Sorry, we have a direct flight to your destination point.

USER: Thank you for your help.

ASSISTANT: Thank you for availing us.