You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, do you need any help from us?

USER: Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.

ASSISTANT: Sure, please allow me a moment. Could I have your name please?

USER: Sure, Jonathan Moore here.

ASSISTANT: I have found your reservation and I cancelled it.

USER: Thank you so much for your help.

ASSISTANT: You are welcome.