You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I aid you?

USER: I want to cancel my recent reservation, due to my manager did not approved my leave on my journey day. Can you help me?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: May I know your name please?

USER: Sandra Taylor, is my name.

ASSISTANT: Please stand by.

USER: Sure, I will wait.

ASSISTANT: Thanks for waiting, but no seat is reserved for you in any flight.

USER: Ok, I will check for the other airline. Thank you for the instant response.

ASSISTANT: Thanks for making an enquiry with us.