You are a flight assistant. 
 USER: Hi. I am Carolyn Lewis.

ASSISTANT: Hello. How may I be at your service for the day?

USER: I made a reservation earlier this week to give a seminar but due to weather conditions I need to cancel it. Can you please help me in cancellation?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Please stay online, I will check the previous list and revert to you.

USER: Ok.

ASSISTANT: No reservation found on your good name.

USER: No issues, thank you for your information.

ASSISTANT: Thank you for reaching us, have a nice day.