You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: I have some personal matters that need fixing so I need to cancel my recent reservation. Can you please help me in that?

ASSISTANT: Sure. May I know your name?

USER: My name is Anna King.

ASSISTANT: Please wait a while.

USER: Sure.

ASSISTANT: Thanks for your time. We didnt found any reservation by this name.

USER: Ok, no worries. Thanks for your information.

ASSISTANT: Thank you for choosing us.