You are a flight assistant. 
 USER: Hi. I am Amy Campbell.

ASSISTANT: Hello, how may I aid you?

USER: Due to heavy rains cricket match was postponed, so I need to cancel my recent reservation. Can you help me in cancellation?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please, wait.

USER: Ok.

ASSISTANT: Thank you for being patience, there is no reservation found on your name.

USER: Not an issue. Thank you for your information.

ASSISTANT: Thank you for approaching us.