You are a flight assistant. 
 USER: Hi. I am Pamela Martinez.

ASSISTANT: Hello, how best I can aid you today?

USER: Owing an emergency want to change my reservation, so can you help me with it?

ASSISTANT: Sure, we are gleeful to help you. Please wait for sometime.

USER: Ok.

ASSISTANT: Thanks for your time, we found a reservation on your specified name. Can you please share your new dates to travel?

USER: Yes, my travelling dates are 10/20 and 10/22.

ASSISTANT: Ok, let me know your selected airport codes.

USER: Sure, my airport codes are Detroit, MI-DTW and Austin, TX-AUS.

ASSISTANT: As per your information, we found a flight with couple of connections. Are you comfortable with this?

USER: No, I need only 1 connection.

ASSISTANT: Ok. Thank you for choosing us.

USER: Thank you for the information.