You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: Can you help me to book a flight ticket from CLT to PHX?

ASSISTANT: Sure, I will help you in booking the ticket. May I know your travelling dates please?

USER: My planned dates of journey are Oct 12 and Oct 14.

ASSISTANT: Do you have any other specifications?

USER: Yes, I need a connecting flight.

ASSISTANT: Please help me with your name for booking.

USER: My name is Dorothy Thomas.

ASSISTANT: Sorry for this inconvenience, I could not find any flight with your requirements.

USER: That is ok, thank you for providing the information.

ASSISTANT: Thank you for reaching us.