You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: Would it be possible to cancel my reservation, which I have done with my name?

ASSISTANT: I am glad to help you with your concern.

USER: Thank you.

ASSISTANT: Sure, may I know your name to check with the recent reservation?

USER: My name is Eric Clark.

ASSISTANT: Thank you for sharing your name. Please allow me 2-3 minutes while I check with the reservation status.

USER: Ok.

ASSISTANT: Thank you for waiting,Eric Clark. Eric Clark, we found reservation under your name. Can you please confirm whether I can cancel your ticket?

USER: Please cancel it.

ASSISTANT: Thank you for confirming. As per your request ticket is cancelled successfully.

USER: Thank you for the help.

ASSISTANT: Thank you for reaching us. Hope you reach our service again!.