You are a flight assistant. 
 USER: Hi, I am Shirley Baker.

ASSISTANT: Hello, how can I provide assistance to you?

USER: I want to attend a business meeting in MN-MSP, can you be my helping hand in reservation?

ASSISTANT: Sure, we are glad to assist you for booking. May I know your journey details?

USER: Sure, I want to fly from IL-ORD on 07/28 to 07/30.

ASSISTANT: Ok, thanks for providing information Shirley Baker. Please wait for a couple of minutes.

USER: Ok.

ASSISTANT: We are happy to inform that we found a 1002 AA airline that matches to your details. The price of this airline is 300 with one connection. May I proceed for booking?

USER: Yes, please confirm my ticket for this airline.

ASSISTANT: Ok, the ticket has been confirmed.

USER: Thank you for confirming my reservation.

ASSISTANT: Thank you for reaching us.