You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I am Ashley Hill. Can you help to make a reservation from New York, JFK to Denver, DEN?

ASSISTANT: Sure, we are here to help you. Let me know when you are willing to travel?

USER: My preferred dates are 11/17 and 11/19.

ASSISTANT: Ok, wait for a while.

USER: Sure.

ASSISTANT: We found direct flight, Shall I confirm it?

USER: Ok, do not confirm.

ASSISTANT: Ok, thanks for approaching us.

USER: Thank you.