You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: Do you provide flight ticket?

ASSISTANT: Yes.

USER: Actually I am looking for a ticket from PHL to ATL.

ASSISTANT: When you would like to travel?

USER: I have to go on 04/09 and return on 04/11.

ASSISTANT: Can I know your name please?

USER: Sure, my name is Jennifer Edwards.

ASSISTANT: One flight is available with your request. Shall I proceed with it?

USER: Ok, book it for me, it's urgent.

ASSISTANT: Your reservation is confirmed with Hawaiian airlines of flight 1020.

USER: Thank you for your support.

ASSISTANT: Thank you and have a nice day.