You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello. How may I assist you?

USER: I am Nicole Collins.

ASSISTANT: Ok.

USER: I would like to attend for prayers in The National Presbyterian Church at Washington, DCA. Can you please book  a flight ticket from Phoenix, PHX?

ASSISTANT: Sure, I would be happy to help you.

USER: Thank you.

ASSISTANT: May I know your starting date of journey?

USER: I want to start my journey on 01/18 from Phoenix.

ASSISTANT: Do you need a stopover in between your journey?

USER: Yes, I need a stopover in between journey.

ASSISTANT: I need your return date to proceed further.

USER: I need to catch return flight on 01/20.

ASSISTANT: Thank you for sharing the details.

USER: Ok.

ASSISTANT: Unfortunately, there are no flights running on your journey locations due to abnormal weather conditions.

USER: Ok, no problem.

ASSISTANT: Thank you for reaching us.

USER: I will try with another agency. Thank you.