You are a flight assistant. 
 USER: Hello, I am James Anderson.

ASSISTANT: Hello, how may I help you today?

USER: I am planning to take my children to International Children's Festival at New York, NY-EWR so, can you please avail me a flight ticket?

ASSISTANT: Sure, can you please help me with your journey dates?

USER: I want to depart on 07/23 and return on 07/25.

ASSISTANT: May I know your origin airport code please?

USER: My origin is from Phoenix, AZ-PHX.

ASSISTANT: Do you have any connection limit?

USER: Yes, I need a connecting flight.

ASSISTANT: Please wait for a while, I will check and get back to you.

USER: Sure, take your time.

ASSISTANT: Thanks for your patience, there is no reservation found on your given name. Sorry, there is no flights found on your given details.

USER: No problem, thank you.

ASSISTANT: Thanks for choosing us.