You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you today?

USER: My Interview was pre-planned at the last minute, will you please help me to change it as soon as possible?

ASSISTANT: Sure, I will help you in this. On whose name, you made the reservation earlier?

USER: My name is Ronald Carter.

ASSISTANT: Ok, please allow me a few minutes to check the status of your reservation.

USER: Ok.

ASSISTANT: Thank you for waiting, no reservation was found on your name to change.

USER: That's ok, thanks for the information.

ASSISTANT: Thank you for availing us.