You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, do you need any help from us?

USER: Yes, I'm looking for an agency which helps me in booking the ticket from AUS to ORD as I need to attend my graduation ceremony. Can you help me in that?

ASSISTANT: Sure, can you please share your departure and arrival day?

USER: My airborne will be on 12/13 and I want to recur by 12/15.

ASSISTANT: The AA airline with flight number 1016 is available having fare as 100 and connection as 1.

USER: That's fine, you can proceed for booking.

ASSISTANT: Ok, could I have your name please?

USER: My name is William Carter.

ASSISTANT: Ok, your reservation is confirmed.

USER: Thank you so much for your great service.

ASSISTANT: Thank you for choosing us, have a great day.