You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Nancy Jackson.

ASSISTANT: How may I address you today?

USER: I need to book a ticket to meet my parents on 05/01 from LAX. Could you please help me in doing that?

ASSISTANT: Sure, please let me know your return date.

USER: I intend to  return on 05/03.

ASSISTANT: May I know your connection limit?

USER: I need a direct flight.

ASSISTANT: Kindly mention your destination point.

USER: My destination code is OAK.

ASSISTANT: Please wait a moment.

USER: Ok.

ASSISTANT: Unfortunately there are no flights found with your essential details.

USER: No issues, thank you for your information.

ASSISTANT: Thanks for choosing us.