You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I want to cancel my reservation due to bad weather conditions at my place, so please help me in cancellation.

ASSISTANT: Sure, I am gleeful to help you with that.

USER: Thank you for accepting my request.

ASSISTANT: Can you please share me your name?

USER: Sure, You can check the reservation in the name of Joshua Rodriguez.

ASSISTANT: Sorry, no reservation found on your name to cancel your reservation.

USER: No issues, thank you.

ASSISTANT: Thank you for reaching us, have a nice day.