You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, which type of service you are looking from our service?

USER: As my business meeting got cancelled, can you help me to cancel my recent reservation?

ASSISTANT: Yes, I will help you about it.Please, give me a second to check is there any previous reservation present on your name. Before it can I please know your name?

USER: Sure, my name is Jessica Wright.

ASSISTANT: Yes, Wright I have checked in our listings about your previous reservation.But, I do not find any reservation under your name.

USER: That's ok, thank you for the information.

ASSISTANT: My pleasure, do you have any other requirements?

USER: No, thank you.

ASSISTANT: Ok, most welcome.Hope you have a great day ahead.