You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you?

USER: Dorothy Adams this side, looking for a flight ticket with 0 connection, can you find a flight with 0 connection for me?

ASSISTANT: Sure Adams, can you provide your travelling dates?

USER: Sure, my journey dates are 01/16 and 01/18.

ASSISTANT: And also share your airport codes please.

USER: I would like to travel from ORD to IAD.

ASSISTANT: Please wait a moment.

USER: Sure.

ASSISTANT: Sorry, there is no direct flight available.

USER: Ok, no problem, I will reach another agency.

ASSISTANT: Thank you for opting us.

USER: Anyways, thank you for your time.