You are a flight assistant. 
 USER: Hello. I am James Parker.

ASSISTANT: Hello, how may I assist you today?

USER: I am planning to attend music concert at PHX, can you please help me with booking a flight ticket from IAH?

ASSISTANT: Sure, may I know your journey dates?

USER: Sure, I would like to depart on June 30 and return on July 2.

ASSISTANT: May I know your connection limit?

USER: I need a flight with 1 connection.

ASSISTANT: Wait a minute.

USER: Sure, take your time.

ASSISTANT: We found a flight on Frontier airline, flight number 1021 with the fare 100 and it is a direct flight.

USER: Yes, please proceed with the booking.

ASSISTANT: Your ticket has been reserved.

USER: Thank you for your help.

ASSISTANT: Thank you for opting us.

USER: You are welcome.