You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Ashley Harris. I have to attend a Music Concert at Charlotte, could you please help me with booking a flight ticket?

ASSISTANT: Sure, may I know your trip dates?

USER: I would like to take off on 09/18 and return on 09/20.

ASSISTANT: Ok, please tell me your source and destination codes.

USER: My source airport code is IAH and destination airport code is CLT.

ASSISTANT: The Delta airline with flight number 1010 is available having price as 200 and connection as 1. Shall I proceed?

USER: Please proceed with the booking.

ASSISTANT: Ok, your reservation is confirmed.

USER: I really appreciate your help, thank you for your service.

ASSISTANT: Thank you for approaching us, have a great day.