You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you today?

USER: The racing trip got cancelled which I have planned, can you please help me in flight ticket cancellation process?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Could you please help me by providing your name to check the reservation status?

USER: Sure, my name is Dorothy Hernandez.

ASSISTANT: Please wait a moment.

USER: Sure.

ASSISTANT: Thank you for waiting, we found a reservation by this name and cancelled successfully.

USER: Thank you for cancelling my flight ticket.

ASSISTANT: Thank you for approaching us.