You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: Can you help me in booking a flight ticket to EWR from PHL to meet my cousin?

ASSISTANT: Sure, may I know your itinerary dates?

USER: Sure, my itinerary dates are Nov 4th and Nov 6th.

ASSISTANT: May I know your connection limit?

USER: I need a connecting flight for my journey.

ASSISTANT: Do you have any specifications?

USER: I need a flight with normal-cost airlines.

ASSISTANT: May I know your name?

USER: Sure, my name is Melissa Gonzalez.

ASSISTANT: Please wait for a while.

USER: Sure, I will wait.

ASSISTANT: Sorry Melissa Gonzalez, no flights are available on your name.

USER: Not a problem, anyways thank you for the information.

ASSISTANT: Thank you for choosing us.