You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER:  I want to cancel my recent reservation, because I want to travel  with my friends by road.

ASSISTANT: Sure, may I know your good name?

USER: Linda Baker is my name.

ASSISTANT: Please wait.

USER: Ok.

ASSISTANT: There is no reservation found on your name.

USER: That's ok, thank you.

ASSISTANT: Thank you for choosing us.