You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I be there at your service?

USER: Will you please help me in making an airline reservation from DFW to MSP?

ASSISTANT: Sure, when are you planning to go there?

USER: I am planning to go on June 4th and return on June 6th.

ASSISTANT: Do you need a connecting flight or direct flight?

USER: I need a connecting flight.

ASSISTANT: Any other preferences?

USER: No.

ASSISTANT: Please forward your name.

USER: Mark Thomas.

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT: Thanks for waiting, there are no flight on your way on the dates you requested.

USER: No problem, thank you.

ASSISTANT: Thank you for approaching us.