You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you?

USER: I want to reserve my ticket from CLT to AUS, can you please help me in booking?

ASSISTANT: Sure, may I know the planned travel dates?

USER: Sure, my planned dates of journey are from Mar, 20 to Mar, 22.

ASSISTANT: Please provide me the specifications.

USER: Yes, I need a connecting flight.

ASSISTANT: May I know the name?

USER: Sure, my name is Barbara Evans.

ASSISTANT: Here, I found a flight with 1 connecting flight with 1 connection and airfare is about 200. Shall I proceed with booking?

USER: Ok, you can book it.

ASSISTANT: In an economy class, your ticket has been confirmed for the flight 1011 in Southwest Airlines.

USER: Thank you for your help in booking my ticket.

ASSISTANT: Thank you for reaching us.