You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I was planning to change my holiday location to a cheaper destination within my budget. So, can you please help me with changing my existing reservation?

ASSISTANT: Sure, I am here to help you. Can you help me with your good name?

USER: My name is Stephanie Scott.

ASSISTANT: Please be on hold.

USER: Ok, I will be waiting for your response.

ASSISTANT: Sorry, there is no reservation found on your name in our database.

USER: Oh! That's completely fine. Anyways, thank you for checking.

ASSISTANT: Thank you for reaching us.

USER: You are most welcome.