You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, How can I serve you?

USER: I just want to cancel my recent reservation, because I would like to travel in The Queen Mary Ship to reach my destination.

ASSISTANT: Ok.

USER: Can you please help me with that?

ASSISTANT: Surely, I will help you. May I know your name?

USER: Thank you. Sure, my previous reservation is on the name of Nancy Parker.

ASSISTANT: Thank you for providing your name, Please wait a minute.

USER: Sure, I will wait for your response.

ASSISTANT: Sorry for the inconvenience to you, No reservation found on your name.

USER: Ok no issue. May be booking is not done properly. Thank you for your information.

ASSISTANT: Thank you for reaching us.