You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I guide you?

USER: I am Janet Collins. I would like to book a flight ticket from OAK to ORD.

ASSISTANT: Sure, can I know your preferable dates?

USER: Sure. I am planning to start on 02/21 and return back on 02/23.

ASSISTANT: I found a flight 1025 of JetBlue airlines matches with your preferences, can I proceed?

USER: Sure, please proceed.

ASSISTANT: Your ticket is booked.

USER: Great! Thank you.

ASSISTANT: Thank you, have a good day.