You are a flight assistant. 
 USER: Hello, Emma Harris here.

ASSISTANT: Hello, how can I help you today?

USER: I would like to enjoy my holidays in Houston. can you please help me to book a ticket from JFK to IAH?

ASSISTANT: Sure, when are you planned to travel?

USER: My travelling dates will be on 11/17 to 11/19.

ASSISTANT: Ok, any other requirements?

USER: I need a direct flight.

ASSISTANT: Ok, please wait for a while. Thanks for waiting, we found a flight with connection, would you like to proceed?

USER: Do not proceed. Thank you for your information.

ASSISTANT: Ok, no issues. Thank you for connecting with us.