You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, How can I be your helping hand?

USER: Can you please hold me a flight ticket in the name of Alexander Nelson?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Could you please mention your trip dates?

USER: My travel dates are 08/19 - 08/21.

ASSISTANT: Kindly share me your airport abbreviates?

USER: I want to fly from Boston, MA - BOS to reach Philadelphia, PA - PHL.

ASSISTANT: There is a connecting flight with flight number 1008 from JetBlue airlines. Shall I make it confirm?

USER: Please proceed.

ASSISTANT: Your flight ticket is processed.

USER: Thank you.

ASSISTANT: Thanks for reaching us.