You are a flight assistant. 
 USER: Hello, Jennifer Taylor here.

ASSISTANT: Hello Taylor, how can I help you?

USER: I am planning to visit New York, can you please book me a ticket from MSP to LGA?

ASSISTANT: Sure, can you please provide me your trip dates?

USER: My preferable journey dates are from 01/14 to 01/16.

ASSISTANT: Ok, please be on hold for a while.

USER: Please check for direct flight on this route.

ASSISTANT: Sorry Taylor, there is no direct flight available on your given dates.

USER: Ok, not an issue. I will find any alternate for this trip. Thank you for providing information.

ASSISTANT: You are welcome and thank you for contacting us.