You are a flight assistant. 
 USER: Hi, I am Kenneth Gonzalez.

ASSISTANT: Hello, how can I aid you today?

USER: Owing an emergence, I want to cancel my recent reservation. Can you please help me with it?

ASSISTANT: Sure, we will help you.

USER: Thank you.

ASSISTANT: Please wait for sometime to check the status of your reservation.

USER: Ok.

ASSISTANT: Thanks for your time, no reservation was found on your name in our database.

USER: Ok, no issues. Thanks for the help.

ASSISTANT: Thank you for choosing us.