You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: James Anderson here, can you please help me out in booking the ticket from CLT to DFW?

ASSISTANT: Sure, may I know your planned travel dates please?

USER: Sure, my travel dates are 12/27 and 12/29.

ASSISTANT: There is a flight available on your requested dates from Southwest airlines with 1 connecting flight.

USER: That's fine, please proceed for booking.

ASSISTANT: Your ticket is booked with flight 1029.

USER: Thank you so much for your help.

ASSISTANT: You are most welcome.