You are a flight assistant. 
 USER: Hello, I am Linda Williams.

ASSISTANT: Hello, how can I address you?

USER: I want to cancel my recent reservation. Please help me out.

ASSISTANT: Sure, I am here to help you. Please stand by I will get back to you.

USER: Ok.

ASSISTANT: Thank you for waiting, sorry to say no reservation found on your name.

USER: No issues, thank you.

ASSISTANT: Thank you for reaching us, have a nice day.