You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: I need to book a flight ticket from JFK to DTW, Can you please help me for booking?

ASSISTANT: Sure, can I know your travelling dates?

USER: I would like to travel on 01/08 to return on 01/10.

ASSISTANT: Are you fine with connecting flight?

USER: I need a direct flight.

ASSISTANT: Do you have any requirements?

USER: No.

ASSISTANT: Can I know your name?

USER: Pamela Lopez here.

ASSISTANT: Sorry to say, no flight is available for you as per your requests.

USER: Ok, no problem. Thanks for your information.

ASSISTANT: Thank you for reaching us.