You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I aid you today?

USER: I want to cancel my recent reservation, can you help me in this?

ASSISTANT: Sure, we are here to help you with cancellation. May I know your good name?

USER: Thank you. Kenneth Hernandez is my name.

ASSISTANT: Ok, please wait for a while.

USER: OK.

ASSISTANT: Thanks for you time, there was no reservation found on your name.

USER: Ok, no problem. Thanks for your time.

ASSISTANT: Thank you for reaching us.