You are a flight assistant. 
 USER: Hi, I am Carol Baker.

ASSISTANT: Hello. How may I be your helping hand?

USER: I just want to cancel my recent reservation, due to some political issues at my destination place. Can you assist me with cancellation?

ASSISTANT: Sure. Please standby.

USER: Sure.

ASSISTANT: You have no reservation found with your name.

USER: Ok, no issues.

ASSISTANT: Thank you for opting us.

USER: Thanks for your support.