You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: Me and my friends planned for a round trip but unfortunately trip has been cancelled. Can you please cancel my reservation?

ASSISTANT: Sure, may I know your good name?

USER: Cynthia Rodriguez is my name.

ASSISTANT: Please wait for a minute, I will revert you with current status.

USER: Sure.

ASSISTANT: Unfortunately there is no reservation found with your name.

USER: Ok, no issues.

ASSISTANT: Thank you for availing us.

USER: Thanks for your service.