You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I want the flight ticket from IL-ORD to DC-IAD.Can you please help me out?

ASSISTANT: May I know your travelling dates please?

USER: The traveling dates are from 06/11 to 06/13.

ASSISTANT: I found a flight with 1 connection in AA airlines. May I know your name please?

USER: Sure, my name is Rachel Thomas. Ok, proceed with my booking.

ASSISTANT: Your ticket is booked with 1002 flight number.

USER: Thank you for your help.

ASSISTANT: You are welcome.