You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you today?

USER: Can you render me in booking a flight ticket from CLT to DCA?

ASSISTANT: Sure, I am here to help you. May I know your travel dates please?

USER: I am planning to start on Mar 10th and return back on Mar 12th.

ASSISTANT: Ok, do you have any specifications?

USER: Make sure that it is a direct flight.

ASSISTANT: Ok, hold on for a moment. Let me check the best available flight for you.

USER: Take your time.

ASSISTANT: May I know your name please?

USER: I am Joseph Jackson.

ASSISTANT: Sorry Joseph Jackson, there are no flights available on your requested dates.

USER: No issues. Thank you for checking.

ASSISTANT: Welcome, thank you for choosing us. Have a great day.