You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I'm Jonathan Nelson. I am planning to attend music concert at OAK, can you please help me with booking a flight ticket from HOU?

ASSISTANT: May I know your desired travel dates please?

USER: Sure, I would like to take off on 09/25 and return back on 09/27.

ASSISTANT: Please wait a while.

USER: Sure.

ASSISTANT: There is a flight with connection limit 1 and fare 100, shall I proceed for booking?

USER: Yes, please proceed with the booking.

ASSISTANT: Your ticket booked, flight number 1016.

USER: I appreciate your help, thank you.

ASSISTANT: Thank you for opting us.

USER: You are welcome.