You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Ronald Williams.

ASSISTANT:  How can I assist you?

USER: I am got a best social service award at Washington DC-DCA, help me in booking my flight ticket from CA-SFO.

ASSISTANT: Ok, may I know your travel dates?

USER: My travelling dates will be 01/19 to 01/21.

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT: We found a connecting flight JetBlue with flight number 1004 and fare is 100. Shall I proceed?

USER: Please proceed.

ASSISTANT:  Your booking is confirmed.

USER: Thank you.

ASSISTANT: Thank you for availing us.