You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: My name is Jacob Moore. I would like to travel from ORD to MSP on a holiday trip. Can you help me in booking a ticket?

ASSISTANT: Sure, can you help me with your journey dates?

USER: I am planning to travel on date 09/20 and return on 09/22.

ASSISTANT: Thank you for your details. But sorry, no airline is providing a flight with your details.

USER: That's ok. Thank you for the information.

ASSISTANT: Do you have anything else to know?

USER: No, thanks.

ASSISTANT: Ok, thank you for reaching us, have a nice day.