You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: Please book a flight ticket from JFK to CLT?

ASSISTANT: Sure, may I know the planned travel dates?

USER: My journey dates are Dec 18 and Dec 20.

ASSISTANT: Please provide me the specifications.

USER: I need a connecting flight.

ASSISTANT: May I know the name?

USER: I am Jacob Jackson.

ASSISTANT: Here, I found a flight with 1 connection and airfare is about 100. Shall I proceed with booking?

USER: Go ahead.

ASSISTANT: In an economy class, your ticket has been confirmed for the flight 1021 in Frontier Airlines.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.