You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: Can you please help me to book a ticket from CLT to IAD?

ASSISTANT: Sure, I am here to help you with that booking. Can you please share your preferable travel dates?

USER: My travelling dates will be on May 9 to May 11.

ASSISTANT: Do you have any class preference?

USER: I would prefer economy class.

ASSISTANT: May I know your name please?

USER: Amy Clark here.

ASSISTANT: Do you have any other specifications?

USER: I need a connecting flight.

ASSISTANT: Southwest Airlines are having a flight-1011 with connection limit-0 and the ticket fare is 100. Shall I book it?

USER: You can proceed to booking.

ASSISTANT: Amy Clark, your booking is done in economy class.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us, have a safe journey.