You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Jonathan Anderson, want to travel from PHL to OAK. Please help me in booking my ticket.

ASSISTANT: Sure, may I know your trip dates?

USER: Sure, my trip dates are from 11/21 to 11/23.

ASSISTANT: There is a flight for you with 1 connection. Shall I proceed?

USER: Yes, please proceed with the booking.

ASSISTANT: OK. Your ticket is booked in 1019 flight.

USER: Thank you for your help.

ASSISTANT: Most welcome.