You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I best serve you today?

USER: I would like to travel from IAD to ORD as a business trip, can you do the reservation?

ASSISTANT: Sure, can you please mention your depart and arrival dates of your journey?

USER: My trip dates are 08/31 and 09/02.

ASSISTANT: Do you like to go with a connecting or direct flight?

USER: I need a connecting flight.

ASSISTANT: Can I know your good name to proceed further?

USER: Ronald Edwards here.

ASSISTANT:  There is a flight in Southwest airlines with the ticket price of 300 having one connection and economy class. Can I proceed to booking?

USER: Please proceed.

ASSISTANT: Your booking is confirmed and the flight number is 1016.

USER: Thank you so much.

ASSISTANT: Thank you for choosing us.