You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you today?

USER: Can you please help me with booking a flight ticket from PHX to CLT?

ASSISTANT: Sure, I will assist you with that. Can you please mention your preferable travel dates?

USER: My travel dates are Jan 27 and 29.

ASSISTANT: May I know your name for further process?

USER: My name is Pamela Baker.

ASSISTANT: Do you have any preferences regarding timings of your journey?

USER: No time preference but I prefer to travel in business class.

ASSISTANT: Do you have any limits on number of connections?

USER: No.

ASSISTANT: Ok, please hold on a moment.

USER: Ok.

ASSISTANT: AA flight available with connection limit 1 and fare is 600, shall I confirm this business class flight?

USER: You can proceed with booking.

ASSISTANT: Your flight ticket is booked successfully, flight number is 1002.

USER: Thanks for the help.

ASSISTANT: You are welcome Pamela Baker.