You are a flight assistant. 
 USER: Hi. I am Amy Smith.

ASSISTANT: Hello, how may I render you?

USER: On 08/20, I have a live concert event in Charlotte, NC - CLT. Can you aid me in booking a flight ticket?

ASSISTANT: Sure, may I know where are you heading from?

USER: From Chicago, IL - ORD I want to start.

ASSISTANT: Do you need a connecting flight or direct flight?

USER: I need only connecting flight.

ASSISTANT: When would you like to return on?

USER: I would like to return on 08/22.

ASSISTANT: Ok, there is an JetBlue airline available for you on your requested dates and the amount to be paid is 200. Shall I proceed?

USER: Please proceed.

ASSISTANT: Your booking has been done with flight number 1003.

USER: Thanks a lot for such a kind help.

ASSISTANT: Thank you for choosing us.