You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, how may I assist you today?

USER: I am Kevin Green, I want to cancel my recent reservation due to bad weather conditions. Can you help me?

ASSISTANT: Ok, I will help you, wait for a moment to check your reservation status.

USER: Sure.

ASSISTANT: Kelvin, in my database I did not found any reservation with your name.

USER: That's ok, not an issue.

ASSISTANT: Anything else to help you.

USER: Thanks for your kind response.

ASSISTANT: My pleasure, have a pleasant day.