You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Gary Parker this side, can you help me to book a ticket from EWR to ORD?

ASSISTANT: Sure, please tell me your planned journey dates.

USER: I am planning to travel from 10/20 and 10/22.

ASSISTANT: According to your details, I got  a plane with 2 connections. Is it ok for you?

USER: Check with 1 connection.

ASSISTANT: Sorry, no flight with 1 connection.

USER: No issues, thank you for confirming me.

ASSISTANT: Thank you for approaching us.