You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I amend you?

USER:  I want to cancel my reservation as my adventure trip got cancelled. Can you aid me with that?

ASSISTANT: Sure, we are euphoric to help you. Please mention your name to check the reservation.

USER: Sure, my name is Gary Turner.

ASSISTANT: Ok, please give me a minute.

USER: Sure.

ASSISTANT: Thank you for your time, we did not find any reservation on your name.

USER: No problem, thanks for your information.

ASSISTANT: Thank you for contacting us.