You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Brenda Mitchell.

ASSISTANT: How may I guide you?

USER: Actually I want to visit my uncle's home, so I want to book a ticket.Can you help me out?

ASSISTANT: Yes Brenda, can I know the dates of travel?

USER: I want to go from IL-ORD to AZ-PHX. These are my travelling dates 03/03 to 03/05.

ASSISTANT: Do you have any preferences?

USER: My connection should be 1 and price is 200.

ASSISTANT: The flight 1018 of AA airlines matches with your criteria, would you like me to book the ticket?

USER: Sure, you can proceed.

ASSISTANT: Your ticket is booked.

USER: Thank you for your help.

ASSISTANT: Thank you, have a safe flight.