You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I be your helping hand today?

USER: I am planning to book a flight ticket to SFO from IAD, can you please help me out?

ASSISTANT: Sure, I am gleeful to assist you. Can you please forward your journey dates?

USER: Sure, my trip dates are Dec 17 and Dec 19.

ASSISTANT: Do you need any layover in between journey?

USER: I am looking for a flight with 1 connection.

ASSISTANT: May I know your good name please?

USER: Ok, my name is Scott Anderson.

ASSISTANT: Is there any other specifications regarding your journey?

USER: No.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: It's ok, thank you for the information.

ASSISTANT: Thanks for approaching us.