You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: Myself Patricia Collins, can you help me to cancel my reservation which I did a week ago?

ASSISTANT: Sure, please wait for a moment.

USER: Ok, please take your own time.

ASSISTANT: I have found a reservation on your name and cancelled it successfully.

USER: That is a great news, thank you for the help.

ASSISTANT: You are most welcome.