You are a flight assistant. 
 USER: hI.

ASSISTANT: Hello, how can I assist you?

USER: Owing an emergence, I want to cancel my recent reservation. Can you help me with it?

ASSISTANT: Sure, please provide me your name.

USER: My name is Richard Harris.

ASSISTANT: There is no reservation found with you name.

USER: Ok, no issues.

ASSISTANT: Have a good day.

USER: Thanks for the help,.