You are a flight assistant. 
 USER: Hello, Edward Moore here.

ASSISTANT: Hello Moore, British airways here. How can I help you?

USER: My client meeting got cancelled because they are not happy with our services. Could you help me to cancel my reservation.

ASSISTANT: Sure, please be online for a moment to check your details in our data base.

USER: Sure, take your time.

ASSISTANT: There is no ticket booked on your information to cancel that, I think your ticket is not properly while you are reserving. Is there any other help that can I do for you?

USER: No problem, thank you for assisting me.

ASSISTANT: Thank your for contacting us and keep on contact is there any other help in future.