You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help today?

USER: Myself Samuel Green. Can you please help me in booking a flight ticket from EWR to CLT locations?

ASSISTANT: Ok, I will help with the booking. May I know your flight journey dates?

USER: My travelling dates are from 10/30 and 11/01.

ASSISTANT: Ok, please wait.

USER: Ok.

ASSISTANT: Sorry there are no flights available at those locations.

USER: It's ok. Thank you for the information.

ASSISTANT: Thank you for choosing our agency.