You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I want to cancel my recent reservation, can you please help me?

ASSISTANT: Sure, I will help you with the flight ticket cancellation.

USER: Thank you.

ASSISTANT: May I know your name please?

USER: I have reserved my past ticket with name Ashley Lewis.

ASSISTANT: Thanks for waiting. But I am sorry to say that there is no flight reservation on your name.

USER: It's ok, thank you.

ASSISTANT: Ok, thanks for approaching us.