You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you today?

USER: Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Kindly share your name.

USER: My name is Emily Anderson.

ASSISTANT: Reservation found under your name and I cancelled successfully.

USER: Please go ahead.

ASSISTANT: Your reservation has been cancelled successfully.

USER: Thank you for your help.

ASSISTANT: Thank you for opting us.