You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, may I know your name?

USER: Due to illness I want to cancel my recent reservation. Can you please make my reservation cancel?

ASSISTANT: Sure.

USER: Yes, I am Amy Lee.

ASSISTANT: Please wait for a while.

USER: Ok.

ASSISTANT: Thank you for waiting. Sorry to inform you that there is reservation found on your name.

USER: Ok, no issue. Thanks for your response.

ASSISTANT: Thank you for choosing us.