You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I provide assistance to you?

USER: I am Karen Thomas. I would like to book a ticket to Phoenix to attend my grandmother memorial function, can you please help me in booking?

ASSISTANT: Sure, I am mirthful to help you.

USER: Thank you.

ASSISTANT: May I know, from where you want to board?

USER: I would like to board from New York, NY-EWR.

ASSISTANT: Could you please share your travelling dates?

USER: Sure, my planned dates of travel are from 01/18 to 01/20.

ASSISTANT: Do you need a lay by in between your journey?

USER: I need a lay by in between my journey.

ASSISTANT: Help me with your landing airport code.

USER: My landing airport code is AZ-PHX.

ASSISTANT: Thank you for sharing your details. Please, wait for a while.

USER: Ok.

ASSISTANT: Thank you for your time. Unfortunately, there are no flights available with your requirements.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you for availing us.