You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I be at your service today?

USER: I want to book a flight from PHX - EWR, can you help me?

ASSISTANT: Sure, we will help you.

USER: I will be travelling on the dates from 05/16 to 05/18.

ASSISTANT: On which dates you would like to book your ticket? Ok, do you have any other specifications?

USER: My name is Emily Nelson. I need 1 connection.

ASSISTANT: Emily Nelson, there is a single connecting flight for you at a price of 100 in Hawaiian airline.

USER: Ok, please book it.

ASSISTANT: Your booking was done in flight 1029.

USER: Ok, thank you for helping me.

ASSISTANT: Thank you for reaching us.

USER: Most welcome.