You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I would like to cancel my recent reservation. Please help me out.

ASSISTANT: Sure, may I know your name please?

USER: My name is Pamela Wright.

ASSISTANT: Ok, please wait for a while.

USER: Sure, take your time.

ASSISTANT: Pamela, there is no reservation with your name to cancel further.

USER: Ok, no issues. Thank you for your information.

ASSISTANT: Thank you for reaching us, have a great day.