You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. What can I do for you today?

USER: I would like to book a ticket from MCO to IAD, can you help me?

ASSISTANT: Sure, please provide your travelling dates.

USER: My travel dates are 01/19 and 01/21.

ASSISTANT: Ok, may I know your connection limit?

USER: I need a direct flight.

ASSISTANT: Ok, do you have any airline preference?

USER: No.

ASSISTANT: At what time would you like to depart and return?

USER: I am comfortable with any time.

ASSISTANT: May I know your good name please?

USER: I am Daniel Taylor.

ASSISTANT: We found a direct flight with fare of 500 and a business class matches your schedule.

USER: I want to travel in economy class.

ASSISTANT: Your ticket has been confirmed with flight number 1010. Sorry, there are no flights with economy class.

USER: No problem, thanks for checking.

ASSISTANT: Thank you for reaching us.