You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: Virginia Harris here. I want to cancel my recent reservation. Can you help me in that?

ASSISTANT: Sure, I will help you Virginia Harris.

USER: Thank you.

ASSISTANT: Please wait a moment I will check the reservation list and I will inform you.

USER: Sure.

ASSISTANT: Sorry  Virginia Harris, there is no reservation on your name.

USER: Ok, not an issue. Thank you for giving information.

ASSISTANT: Thank you.