You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I help you?

USER: Will you be my helping hand in cancelling my reservation as the meeting which I scheduled to attend got postponed due to bad weather?

ASSISTANT: Sure, may I know your name please?

USER: My name is Dorothy Hernandez.

ASSISTANT: Ok, please wait for a moment, I will check and get back to you.

USER: Sure.

ASSISTANT: Sorry, there was no reservation found with your name.

USER: Not an issue, thank you for the information.

ASSISTANT: Thank you for opting us.