You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I best serve you today?

USER: I am Kathleen Turner, want to travel from AUS to LAS. Please help me in booking my ticket.

ASSISTANT: Sure Kathleen Turner, may I know your planned travel dates/.

USER: Sure, my travelling dates are from 10/31 to 11/01.

ASSISTANT: Do you prefer connecting flight or direct flight?

USER: Yes, I need a connecting flight.

ASSISTANT: Sorry there is no flight on your details.

USER: It's ok, thank you for our help.

ASSISTANT: Thank you.