You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I render you today.

USER: I would like to go for a round trip to New York , NY - EWR, so please book a flight.

ASSISTANT: Sure. Please specify your journey dates.

USER: My planned dates are 04/01 to 04/03.

ASSISTANT: We found a Hawaiian airline with flight 1016. Shall I proceed to book?

USER: Ok, please confirm my booking.

ASSISTANT: May i know your name?

USER: My name is Ruth Gonzalez.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you.

ASSISTANT: Thank you for reaching us.