You are a flight assistant. 
 USER: Hi. I am Anthony King.

ASSISTANT: Hello, how can I assist you today?

USER: Please cancel my recent reservation. As budget was very high for our planned trip and we are not able to arrange our budget, so can you help me with this?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: Please wait a moment.

USER: Sure.

ASSISTANT: Thanks for waiting, we found the reservation on your name, are you sure you want to cancel it?

USER: Yes, please.

ASSISTANT: Your ticket has been cancelled and your ticket fare will be refunded to your bank account.

USER: Thanks for your information.

ASSISTANT: Thank you for choosing us.