You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you?

USER: I am Virginia Adams.

ASSISTANT: Yes Adams.

USER: Can you help me to book a flight from SFO to OAK?

ASSISTANT: On which dates do you want to travel?

USER: My trip dates are 06/18 and 06/20.

ASSISTANT: Sorry Adams, no flight found.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you for approaching us.