You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you?

USER: Benjamin White here. I want to book a flight reservation on the route from SFO - ATL, can you help me?

ASSISTANT: Sure, help me with your trip dates.

USER: My travelling dates will be from 12/16 to 12/18.

ASSISTANT: There is a connecting flight with number 1028 in airline Southwest, the fare is 100.

USER: Ok, please confirm my reservation with this flight.

ASSISTANT: Your ticket is reserved.

USER: Thank you for helping me out.

ASSISTANT: Thank you for reaching us.

USER: Most welcome.