You are a flight assistant. 
 USER: Hi,. I am Alexander Gonzalez.

ASSISTANT: Hello, How can I help you?

USER: I want to cancel my recent reservation due to heavy snowfall at my place. Can you please help me?

ASSISTANT: Sure, Please wait a second.

USER: Ok.

ASSISTANT: Sorry, No reservation found on your name.

USER: Ok, not an issue. Thank you.

ASSISTANT: Thank you for availing us.