You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: Due to my wife is sick, So I need to cancel my recent reservation. Can you please help me in that?

ASSISTANT: May I know your name please?

USER: My name is Ryan Jones.

ASSISTANT: Please wait a moment.

USER: Sure.

ASSISTANT: There is no reservation found with your provided name.

USER: Ok, no problem. Thanks for providing information.

ASSISTANT: Thank you for reaching us.