You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I am James Parker. I am looking for a flight from CLT to PHX, can you help me out please?

ASSISTANT: I will be glad to aid, may I know your travel dates?

USER: My trip dates are from 06/16 till 06/18.

ASSISTANT: There is a flight 1000 with 1 connection limit and price 100. Can I book?

USER: Please proceed with it.

ASSISTANT: Ok, the ticket is successfully and the airlines is Delta.

USER: Thank you for your help.

ASSISTANT: Thank you for connecting with our agency.