You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: I am Linda Allen. My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?

ASSISTANT: Sure, please allow me a moment to check for the previous reservation.

USER: Sure, take your time.

ASSISTANT: Linda, I found your reservation and successfully cancelled your reservation.

USER: Thank you for your service.

ASSISTANT: Thank you for contacting us.