You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Laura Jackson.

ASSISTANT: How can I assist you?

USER: Can you please book a ticket from DTW to MSP as I need to attend my friend birthday?

ASSISTANT: Sure, please provide your travelling dates?

USER: My travelling dates are 09/16 to 09/18.

ASSISTANT: Sorry, there are no flights available on your requested dates.

USER: Ok. Thank you for your time.

ASSISTANT: Thank you, have a nice day.