You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: Can you reserve me a ticket from DTW to PHL?

ASSISTANT: Sure, I will help you with that. May I know your travelling dates, please?

USER: My trip dates are Jan 05 to 07.

ASSISTANT: Would you like to board a direct or connecting flight?

USER: I need a direct flight.

ASSISTANT:  Can I know your depart and return timing?

USER: I am comfortable with any timings.

ASSISTANT: Do you have any other specifications?

USER: No.

ASSISTANT: Sorry to tell you that, there are no flights found on this route as per your travel dates.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you for reaching us, have a great day. May I know your name please for documentation purpose?

USER: I am Kevin Thompson.

ASSISTANT: Most welcome, thank you for choosing our agency.