You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you today?

USER: I'm Frank Thompson.

ASSISTANT: Yes Frank.

USER: I am planning to attend music concert at CLT, can you please help me with booking a flight ticket from DEN?

ASSISTANT: Sure Frank, I will help you to book a flight ticket. Can you please share me your travelling dates?

USER: Sure, I would like to take off on 03/24 and return back on 03/26.

ASSISTANT: Please hold on for a moment to check the flight availability.

USER: Ok, but please make sure that the connection limit is 1.

ASSISTANT: Sorry, no flight is available for you on your route with your requested dates.

USER: Ok, no issues. I will try another alternate way to complete my trip. Anyways, thank you for checking.

ASSISTANT: Sorry for inconvenience. Welcome, have a nice day.