You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you today?

USER: Can you please help me with cancelling my recent reservation?

ASSISTANT: Sure, I am here to help you with this. Can you please provide your name to check your reservation status?

USER: My name is Jerry Martinez.

ASSISTANT: Wait a moment please.

USER: Ok.

ASSISTANT: Jerry Martinez, there is no active reservation found under your name in our database.

USER: That's ok, thanks for the information.

ASSISTANT: Thank you for contacting us.