You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: As my meeting got cancelled. Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, please help me by giving your name.

USER: My name is James King.

ASSISTANT: James King, there is no reservation found under with your name.

USER: Ok, not an issue. May be something went wrong while booking the ticket.

ASSISTANT: Thanks for contacting us.

USER: Thank you for providing information.