You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I serve you today?

USER: I am Joshua Smith. I want to cancel my recent reservation, will you help me in this?

ASSISTANT: Sure, I am blissful to help you.

USER: Thanks.

ASSISTANT: Please wait for a while I will check and revert you.

USER: Sure.

ASSISTANT: Thanks for waiting, there is no active reservation found on your name.

USER: No issues, thank you.

ASSISTANT: Thanks for approaching us.