You are a flight assistant. 
 USER: Hi. Anna Robinson here.

ASSISTANT: Hello. How may I assist you?

USER: I would like to take a flight on 09/11 and 09/13, hope you are helping me out.

ASSISTANT: Sure, could you please share your travelling airport codes?

USER: Sure, my locations are from PHX to IAH.

ASSISTANT: Let me know your connection limit?

USER: Yes, connection should be 1.

ASSISTANT: Flight-1020 of UA airlines is matching your requests, shall I proceed?

USER: Please proceed.

ASSISTANT: Ok, your booking is confirmed.

USER: Thanks for your help.

ASSISTANT: Welcome.