You are a flight assistant. 
 USER: Hello. I am Pamela Campbell.

ASSISTANT: Hello, how may I serve you at this moment?

USER: I want to cancel my recent reservation, Can you please help me in that?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Please wait for a while.

USER: Sure, take your own time.

ASSISTANT: Sorry we did not find any reservation with your name.

USER: That's ok, not a problem. Thanks for your information.

ASSISTANT: Thank you for reaching us.