You are a flight assistant. 
 USER: Hello,. My name is Patrick Williams.

ASSISTANT: Hello Patrick Williams, how can I help you?

USER: My business meeting was cancelled, so I want to cancel my reservation. Will you help me?

ASSISTANT: Sure, please wait for a while.

USER: Ok.

ASSISTANT: Unfortunately there is no reservation found with your name. Thanks for connecting with us. Have a good day.

USER: Thank you.