You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, how may I serve you?

USER: On my name Jessica Perez I made an reservation earlier. Can you please cancel it?

ASSISTANT: Sure, please wait for a minute.

USER: Sure, take your time.

ASSISTANT: We found a reservation with your name in our database and we cancelled it successfully.

USER: Thank you for helping me.

ASSISTANT: Thanks for availing us.