You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you?

USER: I am Linda Robinson. Can you help me in cancelling my recent reservation?

ASSISTANT: Sure, I will help you and please be on hold for a moment.

USER: Sure.

ASSISTANT: Thank you for waiting, no reservation is obtained based on my search in our portal to cancel the ticket.

USER: Ok, No issues, thank you.

ASSISTANT: You are most welcome and have a nice day.