You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Laura Parker.

ASSISTANT: How can I aid you Laura?

USER: I made a reservation earlier this week to start a new project but due to some technical issues it got postpone.

ASSISTANT: Ok.

USER: Can you please help me in changing my reservation?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Sorry, no reservation found on your name in our reservation database.

USER: No problem, thank you for the information.

ASSISTANT: Thank you for choosing us, have a nice day.