You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER:  I just need your help in making my reservation from DFW to EWR.

ASSISTANT: Can you tell me your trip dates?

USER: My trip dates are from 12/16 to 12/18.

ASSISTANT: There is a flight with 1 connection. Can I proceed?

USER: My name is Sharon Thomas, please proceed.

ASSISTANT: Ok. Your ticket is booked.

USER: Thank you so much.

ASSISTANT: Welcome.