You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you today?

USER: Can you help me booking a flight ticket from ORD to AUS?

ASSISTANT: Sure, please share your trip dates?

USER: I will start on 12/20 and return on 12/22.

ASSISTANT: Do you need a connecting flight?

USER: I need a break in my journey.

ASSISTANT: Is there any other specifications like class and airline?

USER: No.

ASSISTANT: Can I know your good name?

USER: I am Richard Allen.

ASSISTANT: Thank you for your details, we found a connecting flight 1016 in class economy which is in Delta airline. Shall I proceed?

USER: Please proceed with the booking.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you.

ASSISTANT: Thank you for consulting us.