You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Myself Joseph Martin.

ASSISTANT: Joseph Martin, how can I assist you for the day?

USER: I am looking for a flight from PHX to OAK, can you help me in booking the flight ticket from Phoenix?

ASSISTANT: Sure, Joseph Martin, I will help you with that booking. May I know your journey dates?

USER: Sure, my travel dates are 07/26 and 07/28.

ASSISTANT: Thank you for waiting. There is a flight with connecting and with a fare of 100 in Frontier airline. Shall I proceed?

USER: Please proceed in booking the intents which you provided is very suitable to my criteria.

ASSISTANT: Joseph Martin, your booking is confirmed with the flight number 1018.

USER: Thank you for your service.

ASSISTANT: you are welcome, thank you for choosing our agency.