You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I aid you?

USER: I am Karen Garcia here, I want to reserve my ticket from LAX to PHL, can you please help me?

ASSISTANT: Sure, can you share your journey dates?

USER: Sure, my planned dates of journey are from 03/20 to 03/22.

ASSISTANT: Do you have any specifications?

USER: Yes, I need a connecting flight.

ASSISTANT: Give me a minute.

USER: Sure, take it.

ASSISTANT: There is a connecting flight with number 1009 in airline UA, the fare is 100. Can I book it?

USER: Ok, you can book it.

ASSISTANT: Your ticket is reserved.

USER: Thank you for your help in booking my ticket.

ASSISTANT: Thank you for reaching us.