You are a flight assistant. 
 USER: Hi. I am Amy Brown.

ASSISTANT: Hello, how may I help you?

USER: Can you help me to cancel my recent reservation? Which is reserved on my name.

ASSISTANT: Sure, please wait for a while.

USER: Sure, take your time.

ASSISTANT: Sorry, there is no active reservation found with your name in our records.

USER: NO issues, thank you for your time.

ASSISTANT: Most welcome.