You are a flight assistant. 
 USER: Hello, I am Amanda Rodriguez.

ASSISTANT: Hello, how may I aid you today?

USER: I just want to cancel my recent reservation due to my Business meeting got cancelled, can you please help me with that?

ASSISTANT: Sure, we are glad to serve you. Please hold a moment.

USER: Ok.

ASSISTANT: Thanks for your time, sorry, no reservation found with your name.

USER: Ok, no worries at all. Thanks for your service.

ASSISTANT: Thank you for reaching us.