You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Andrew Jones.

ASSISTANT: How may I aid you?

USER: Can you help me in cancelling my recent reservation?

ASSISTANT: Sure, I am happy to help you.

USER: Thank you.

ASSISTANT: Please give me a moment to check your reservation status.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found on your name in our records.

USER: Its ok, thank you.

ASSISTANT: Thank you for reaching us.