You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: I want to cancel my recent reservation due to bad health issues, Can you help me with that?

ASSISTANT: Sure. May I know your name please?

USER: I am Ryan Rodriguez.

ASSISTANT: Please wait.

USER: Sure.

ASSISTANT: Thanks for your time. I have not found your flight reservation to cancel it.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you.