You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Elizabeth Gonzalez.

ASSISTANT: How can I assist you, Gonzalez?

USER: Owing to an urgency, I would like to cancel my recent reservation. Can you help me with this?

ASSISTANT: Sure, please give me a minute.

USER: Sure, take your own time.

ASSISTANT: There is no reservation found with your details.

USER: Ok, not an issue. Thank you for providing information.

ASSISTANT: Thank you for contacting us.