You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: I am Richard Harris.

ASSISTANT: Ok.

USER: I am planning to book a ticket to attend a meeting at ORD. Can you please help me out from MSP?

ASSISTANT: Sure, will you mention your travelling dates please?

USER: I am planning to travel on 05/02 and return back on 05/04.

ASSISTANT: Please give me a moment.

USER: Sure.

ASSISTANT: Thanks for waiting, there is a flight with price 100 and the connections 1 is available. Shall I confirm your ticket?

USER: That's fine, please proceed the booking.

ASSISTANT: Your ticket is booked. The flight number is 1028 and the airline is Delta.

USER: Thank you for your service.

ASSISTANT: Welcome, have a great day.