You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: I am Donna Johnson. I am looking for a flight from AUS to CLT, can you help me out?

ASSISTANT: Your travelling dates please?

USER: My trip dates are from 05/31 till 06/02.

ASSISTANT: There is a flight with single connection, can I proceed for booking in 1027 flight?

USER: Please proceed with it.

ASSISTANT: Your booking is done in Southwest airlines.

USER: Thank you for your help.