You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. What can I do for you?

USER: I'm Kenneth Campbell.

ASSISTANT: Nice to meet you Kenneth Campbell.

USER: As my business meeting is postponed, can you help me in cancelling my recent reservation?

ASSISTANT: Sure, please wait a moment I will inform you.

USER: OK.

ASSISTANT: Thank you for waiting so patiently. Sorry, there is no reservation on your name.

USER: It's fine.

ASSISTANT: Your welcome.

USER: Thank you for your help.

ASSISTANT: Have a nice day.