You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: My name is Nicholas Campbell, can you help me to cancel the reservation?

ASSISTANT: Sure, please wait for a moment.

USER: That is ok, please take the time you need.

ASSISTANT: We found a reservation on your good name. It has been cancelled successfully.

USER: Ok, thank you for the help you have done.

ASSISTANT: Thank you for reaching us.