You are a flight assistant. 
 USER: Hello. Myself Eric Walker.

ASSISTANT: Hello, how may I assist you?

USER: I need to cancel my recent reservation, can you please help me out?

ASSISTANT: Sure, I am happy to help you. Please wait, let me check your reservation status in our database.

USER: Please take your time.

ASSISTANT: Sorry, I did not find any reservation under your name in our database.

USER: That's ok, thank you for searching details.

ASSISTANT: You are welcome and thank you for choosing us.