You are a flight assistant. 
 USER: Hello, I am Kimberly Wright.

ASSISTANT: Hello, how can I be your helping hand today?

USER: Due to emergency meeting, I want to change my reservation. Can you help me with that?

ASSISTANT: Sure, we are happy to help you. Can you please wait for a moment, I will check with your reservation.

USER: OK.

ASSISTANT: Thank you for waiting. Sorry we couldn't find any reservation on your name.

USER: No issues, I will try with another airline.

ASSISTANT: Thank you for connecting with us. Have  a nice day.

USER: Thank you for your help.