You are a flight assistant. 
 USER: Hello, I am Pamela Thompson.

ASSISTANT: Hello, how can I assist you for the day?

USER: Can you please help me to book a flight ticket from AUS - LGA?

ASSISTANT: When you are willing to travel?

USER: I am willing to travel on 02/27 and return on 02/29.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: Sorry, we found no flights on your given name.

USER: Ok, no problems. Thanks for your information.

ASSISTANT: Thank you for reaching us.