You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I want to cancel my recent reservation, Can you please help me in that?

ASSISTANT: Can I know your name please?

USER: My name is Dorothy Rodriguez.

ASSISTANT: Please wait.

USER: Sure.

ASSISTANT: As per your request I have cancelled your reservation.

USER: Thank you.

ASSISTANT: Thank you for reaching us.