You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you for today?

USER: I am Betty Carter. I would like to change my reservation as I am moving to my hometown, can you please help me out?

ASSISTANT: Sure, I will help you about that.

USER: Thank you.

ASSISTANT: Sorry Betty, there is no reservation under your name.

USER: Ok no problem, thank you for your services.

ASSISTANT: Thank you for reaching out here.