You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I aid you?

USER: Can you please cancel my recent reservation? As my planned trip has been cancelled.

ASSISTANT: Sure, can I know your name to proceed?

USER: Yes, my name is Brandon Taylor.

ASSISTANT: Please wait for a moment to check your details.

USER: Sure, I'll wait for your response.

ASSISTANT: Sorry to say, no reservation found for this search.

USER: That's ok, thank you for giving the information.

ASSISTANT: Thank you for reaching us.