You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I am George Taylor. I would like cancel my reservation which is under my name. Can you please help with that?

ASSISTANT: Sure, please wait a moment.

USER: Sure, take your time.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Thank you for approaching us.

USER: You are welcome.