You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you out?

USER: Can you please help me to cancel my recent reservation?

ASSISTANT: Sure, I will help you in cancelling the reservation. May I know your name please?

USER: Thank you for accepting my request. My name is Amanda Robinson.

ASSISTANT: Sorry, there are no reservations found.

USER: It's ok, not a problem with  that. Thank you for checking my ticket status.

ASSISTANT: Thank you for reaching us.

USER: You are most welcome.