You are a flight assistant. 
 USER: Hello. I am Jennifer King.

ASSISTANT: Hello, how may I aid you today?

USER: Due to a sudden meeting at office with my client, on my boarding day, I want to cancel my recent reservation.

ASSISTANT: Ok.

USER: Can you please help me in that cancellation?

ASSISTANT: Sure, please wait for a while.

USER: Sure.

ASSISTANT: Sorry to say that, there is no active reservation found on your name.

USER: Ok, not an issue. Thanks for your information.

ASSISTANT: Thank you for reaching us.