You are a flight assistant. 
 USER: Hello, This is Kimberly Gonzalez.

ASSISTANT: Hello Kimberly Gonzalez. What can I do for you?

USER: As I would like to change my destination, because of my baseball match venue being changed. So, please cancel my reservation.

ASSISTANT: OK, wait a minute. I will check the status and revert you.

USER: Ok.

ASSISTANT: Thanks for being waiting, we did not find any reservation on your name to cancel.

USER: Ok, not an issue. Thank you.

ASSISTANT: Thanks for approaching us, have a nice day.