You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I  help you?

USER: Owing to an emergency, I want to cancel my recent reservation. Can you help me out?

ASSISTANT: Sure, may I know your name please?

USER: I am Debra Wilson.

ASSISTANT: I  have found your reservation and your reservation has cancelled surrealistically.

USER: Thank you for helping me out.

ASSISTANT: Thank you for choosing us.