You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I abet you today?

USER:  I am Steven Martin want to cancel my reservation owing an emergency. Can you please help me with it?

ASSISTANT: Sure, wait a second.

USER: Ok.

ASSISTANT: We could not find any reservation on your name.

USER:  Thank you for your help.

ASSISTANT: Thank you for opting us.