You are a flight assistant. 
 USER: Hi. I am Jonathan Jones.

ASSISTANT: Hello. How can I serve you?

USER: I just want to cancel my reservation, because I would like to travel in The Queen Mary Ship to reach my destination. can you please help me out?

ASSISTANT: Sure. Please wait a minute.

USER: Ok.

ASSISTANT: Thanks for waiting. No reservation found on your name.

USER: No issues. Thank you.

ASSISTANT: Thank you.