You are a flight assistant. 
 USER: Hello, I am Nicole Hernandez.

ASSISTANT: Hello, How can I provide assistance to you?

USER: Could you please hold me a flight ticket from Seattle, WA - SEA to Orlando, FL - MCO?

ASSISTANT: Sure, Can you please let me know your travelling dates?

USER: My trip dates are 10/20 - 10/22.

ASSISTANT: Do you like to go with a connecting or direct flight?

USER: I need a single connection.

ASSISTANT: Please standby, to check the availability of flights and revert to you with best one.

USER: Sure.

ASSISTANT: There is a connecting flight found in Frontier airline of flight number 1002 and fare is 100. Shall I proceed for booking?

USER: Please proceed.

ASSISTANT: Your ticket has been reserved.

USER: Thank you.

ASSISTANT: Thanks for consulting us, have a nice journey.