You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: My name is Eric Scott. I would like to travel from MSP to OAK, could you help me out?

ASSISTANT: Sure, may I know your planned travel dates please?

USER: My preferable dates are from 10/05 to 10/07. Please check for direct flights.

ASSISTANT: Sorry, there is no flight available on your requested dates.

USER: That's ok.

ASSISTANT: You are welcome.

USER: Thank you.