You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Michelle Davis.

ASSISTANT: How can I guide you at this moment?

USER: I would like to book a ticket from HOU to EWR, can you please help me out?

ASSISTANT: Sure, I will help you with this.

USER: Thank you.

ASSISTANT: Could you please provide your journey dates to proceed further?

USER: I am travelling on these dates 03/31 and 04/02.

ASSISTANT: Give me a moment please.

USER: Sure.

ASSISTANT: Southwest airlines is available on this route with a ticket fare of 100 and 1 connection limit, shall I book your ticket?

USER: Ok, you can proceed with this flight.

ASSISTANT: Michelle Davis, your ticket is booked with flight number 1026.

USER: Thank you for your services.

ASSISTANT: Thank you and have a safe journey.