You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Janet Allen.

ASSISTANT: How can I assist you today?

USER: I have to attend a court proceedings at Orlando, ORD. Can you please book me a ticket from Washington, DCA?

ASSISTANT: Sure, I can help you with that. May I know your preferable travel dates please?

USER: I am planning to start my journey on 02/02 and would like to return on 02/04.

ASSISTANT: Ok, please wait for a while.

USER: As it is a matter of urgency, please find direct flight on this route.

ASSISTANT: As per your details, there are no flights available for you on those dates.

USER: Ok, not an issue. I will find any alternate for this trip. Thank you for providing information.

ASSISTANT: Thank you for reaching us, have a great day.