You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: Owning an emergency, can you find me a direct flight in my route?

ASSISTANT: Sure, I will help with that, may I know your airport code?

USER: My location airport codes are from PHX to EWR.

ASSISTANT: Ok, can you please provide me your travelling dates for furthrer proceedings?

USER: My travel dates are from 08/25 till 08/27.

ASSISTANT: Ok, may I know your name?

USER: My name is Carol Green.

ASSISTANT: Sorry Green, there is no flight is available for you with single connection.

USER: That's ok, no problem.

ASSISTANT: Thank you for choosing us, have a nice day.

USER: Thank you for your information.