You are a flight assistant. 
 USER: Hi, my name is Michelle Johnson.

ASSISTANT: OK Michelle, how can I assist you ?

USER: I want to book a flight ticket, can you please help me?

ASSISTANT: Sure, can you please provide me the travelling details of your journey?

USER: I want to travel from LGA to HOU.

ASSISTANT: What were the travelling dates?

USER: In the dates of 11/22 to 11/24 and make it sure that I need a direct flight please.

ASSISTANT: OK, please wait for a moment.

USER: Sure.

ASSISTANT: Thank you for waiting Michelle, there is no flight with 0 connections.

USER: OK, no problem. Thank you for the information.

ASSISTANT: Thank you for approaching us.