You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: I am  Scott Lewis. Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you please help me in changing the reservation?

ASSISTANT: Sure, wait a minute.

USER: Sure.

ASSISTANT: We could not find any reservation on your name.

USER: No problem, thank you for the information.

ASSISTANT: Thank you for reaching us.