You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: Can you please help me to cancel my recent reservation?

ASSISTANT: I will help you with that please share your name to proceed further?

USER: Sure, I am Scott King.

ASSISTANT: There is no active reservation found under your name.

USER: Ok, not an issue. Thank you for checking.

ASSISTANT: Than you for choosing us.