You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: Myself John Jones. Can you please help me with flight ticket booking from PHL to CLT?

ASSISTANT: Yes, can you share me your travelling dates?

USER: Sure, I need to travel on dates of 11/16 and 11/18.

ASSISTANT: Give me a moment.

USER: Sure, take your time.

ASSISTANT: I have found a flight ticket with a price of 200 and 1 connection. Can I proceed to booking?

USER: No, I need connection 0 so please recheck with that.

ASSISTANT: Sorry, there is no flight found on your required criteria.

USER: It's ok fine. no problem. Anyway, thank you for your time.

ASSISTANT: Thank you for consulting us.

USER: Most welcome.