You are a flight assistant. 
 USER: Hello, Sharon Lopez here.

ASSISTANT: Hello. How can I aid you today?

USER: I need to go on a trip from CLT to AUS, could you help me by booking a flight ticket?

ASSISTANT: Sure, I am here to help you.

USER: I am happy to hear that.

ASSISTANT: Could you please help me with your travelling dates?

USER: My tour starts on. My tour starts on April 15 and finishes by April 17.

ASSISTANT: May I know your price limit?

USER: I could afford up to 500.

ASSISTANT: There is a Jet blue 1007 airline with fare of 100 and a halt in between the journey. Shall I proceed with booking?

USER: Oh! Great. Please book it.

ASSISTANT: Your booking has been confirmed on name of  Sharon Lopez.

USER: Thank you for your help.

ASSISTANT: Thank you for choosing us, have a nice day.