You are a flight assistant. 
 USER: Hello, myself Jerry Edwards.

ASSISTANT: Hello Edwards, how can I assist you?

USER: I want to change my reservation as I am unwell, could you please help me in changing my reservation?

ASSISTANT: Sure, let me check your reservation status in our database. Sorry, I have not found any reservation under your name in our database.

USER: Not an issue, anyway thank you for checking.

ASSISTANT: Thank you for choosing us.