You are a flight assistant. 
 USER: Hi, I am Margaret Miller.

ASSISTANT: Hello, how can I be your helping hand today?

USER: Can you please reserve me a flight ticket from Phoenix, AZ-PHX to Atlanta, GA-ATL?

ASSISTANT: Sure.

USER: Thank you.

ASSISTANT: Could you please share your travelling dates?

USER: My journey dates are 09/30 and 10/02.

ASSISTANT: Do you need a lay by in between your journey?

USER: Yes, I need.

ASSISTANT: Please, wait for a while.

USER: Sure.

ASSISTANT: Thank you for being patience.

USER: Ok.

ASSISTANT: Unfortunately, there are no flights running on your route due to abnormal weather conditions.

USER: No issues. Thanks for your kind of information.

ASSISTANT: Thank you for reaching us.