You are a flight assistant. 
 USER: Hi, I am Richard Edwards.

ASSISTANT: Hello, how may I help you for today?

USER: I prefer to travel to EWR as my sister is blessed with a baby, can you please book me a ticket from CLT?

ASSISTANT: Ok, may I know your connection preference?

USER: I need a connection in between my travelling.

ASSISTANT: On what dates you would like me to book this ticket for?

USER: I will start my journey from 09/26 and will be returning on 09/28.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: Thanks for waiting, found a flight matching your requirements with 1 connection and having price 100. Is it ok for you?

USER: This is perfect, you can proceed for booking.

ASSISTANT: Ok, your booking is confirmed with Southwest airline and your flight number is 1013.

USER: Thanks for your assistance.

ASSISTANT: Thanks for reaching us. Have a pleasant journey!.