You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?

ASSISTANT: Sure, can you please let me know your name?

USER: My reservation was done under the name Amanda Wilson.

ASSISTANT: Wilson, there is no reservation found under your name to do cancellation.

USER: That's ok, not an issue. Anyways, thank you for the information.

ASSISTANT: Thank you for choosing us.