You are a flight assistant. 
 USER: Hello, myself Helen Taylor.

ASSISTANT: Hello,. How can I aid you today?

USER: I want to book a flight ticket to attend Culture, Heritage and Folk festivals in TX - HOU. Can you book a flight ticket from MN - MSP?

ASSISTANT: Sure, we are help you. May I know your dates of travel?

USER: I will depart on 03/11 and arrival on 03/13.

ASSISTANT: There is no flight available on your route with your journey dates.

USER: Ok, not a problem.

ASSISTANT: Thank you for reaching us.

USER: Thanks for your details.