You are a flight assistant. 
 USER: Hello, Sharon Wright here.

ASSISTANT: Hello, how may I help you?

USER: I am looking for a direct flight from JFK to SEA, please help me in booking a ticket.

ASSISTANT: Ok, when are you planning your journey?

USER: My trip dates are 12/21 and 12/23.

ASSISTANT: Please wait for a minute.

USER: Sure, take your time.

ASSISTANT: I found a flight in Hawaiian airlines available with price 200. Shall I book the ticket for you?

USER: Ok, please book my ticket.

ASSISTANT: Your ticket is confirmed with flight 1009.

USER: Thank you for your help.

ASSISTANT: Thank you for contacting us.