You are a flight assistant. 
 USER: Hello. I am Jennifer Adams.

ASSISTANT: Hello, how may I render you today?

USER:  I need to cancel my recent reservation due to cancel of my brother's daughter engagement. Could you please help me in doing that?

ASSISTANT: Sure, please wait for few minutes.

USER: Sure.

ASSISTANT: There is no recent reservation found on your name.

USER: No worries, thank you for your information.

ASSISTANT: Thank you for reaching us.