You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I support you for the day?

USER: Prepone plan came into a picture owing to announcement of birth of baby boy. So I need your help to cancel my recent reservation.

ASSISTANT: Ok. I will help you.

USER: Thank you.

ASSISTANT: Can I have your good name to check your reservation?

USER: My name is James Adams.

ASSISTANT: Please wait for a moment, I will check your reservation and revert to you.

USER: Sure, I will wait.

ASSISTANT: Thanks for being patience. I am here to inform you that, there is no reservation found with your name.

USER: Ok, that's not a problem. Thank you.

ASSISTANT: Thank you for opting us.