You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: My name is Lisa Clark, I would like to travel from PHX to PHX. Could you please help me for that?

ASSISTANT: Sure, Lisa. May I know your preferred dates of journey?

USER: My trip dates are 12/01 and 12/03. Please make sure that connection limit should be 0.

ASSISTANT: There is no direct flight, is it ok for you with 1 connection?

USER: No. Thank you for your information.

ASSISTANT: Fine, thank you for approaching us.