You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, what can I aid you at this moment?

USER: Pamela Perez here, I want to book the flight from CLT to PHL. Can you help me?

ASSISTANT: Yes, I am glad to assist you. Please, let me know your dates of journey.

USER: Sure, I want to start my journey on 03/16 and the return date is 03/18.

ASSISTANT: I have found a flight with 1 connected flight which costs 200. Shall I proceed?

USER: Yes, that is perfect, please book the flight ticket.

ASSISTANT: Your flight ticket has been confirmed with flight 1028 which is provided by Southwest airline.

USER: Thank you for booking my ticket with Southwest airlines.

ASSISTANT: Thank you for opting our service. Have a safe journey.