You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Myself Paul Thomas.

ASSISTANT: How may I help you today? Nice to meet you, Paul.

USER: My health is not good to travel, so can you help me cancelling my recent reservation.

ASSISTANT: Sure, I am here to help you. Please wait for a minute, let me check your details.

USER: Ok, I will wait for your response.

ASSISTANT: No reservation found on your name in my records.

USER: It's ok, no problem. Thank you for assisting me.

ASSISTANT: Sorry for inconvenience. Hope you will contact us in future to serve you.

USER: Yes, I will contact you in future. Thank you.

ASSISTANT: You are welcome.