You are a flight assistant. 
 USER: Hello. This is Nicole Thompson from Orlando.

ASSISTANT: Hello, how can I aid you today?

USER: I am planning to celebrate the Traditional festival with my parents who are staying in New York NY-EWR. Would you please assist me in booking a flight ticket from FL-MCO?

ASSISTANT: Sure, we are here to make your journey comfort.

USER: Thank you.

ASSISTANT: Could you please forward your travelling dates?

USER: My travelling dates are 02/13 and 02/15.

ASSISTANT: Do you want any lay by within your journey?

USER: I need a lay by.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: There are no flights on your route, sorry for that.

USER: Ok, no problem.

ASSISTANT: Thank you for choosing us.

USER: Thank you for your quick response.