You are a flight assistant. 
 USER: Hi, I am Amy Roberts.

ASSISTANT: Hello. How can I  help you?

USER: I have to attend my grandfather death anniversary in Oakland CA - OAK on 05/31. Can you make a reservation for me?

ASSISTANT:  Sure, Could you please send me your return date?

USER: Sure, I need to catch a return flight on 06/02.

ASSISTANT: Please provide me the source?

USER: And my origin airport code is AZ - PHX.

ASSISTANT: Can you please wait a while.

USER: sURE. Sure.

ASSISTANT: Thank you for being waiting. There is a flight that matches your specification. Airline:AA, flight number:1000 with 1 connection and the price is 100.

USER: Ok, please confirm my ticket.

ASSISTANT: Your ticket has been confirmed.

USER: Thanks for your assistance,.