You are a flight assistant. 
 USER: Hello. I am Michelle Perez.

ASSISTANT: Hello, how can I help you?

USER: I want to book a ticket to PHL to attend a business meeting, can you please help m in booking from PHX?

ASSISTANT: Sure, please share me your travelling dates?

USER: My travel dates are from 02/04 to 02/06.

ASSISTANT: Are you comfortable with direct flight?

USER: No, I need a direct flight. Sorry, I need a connecting flight.

ASSISTANT: Sorry there are no flights with your specifications.

USER: Ok, thank you for the information.

ASSISTANT: Thank you for reaching us.