You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: Please help me in booking a flight ticket from OAK to DTW.

ASSISTANT: Sure, please provide your travelling dates.

USER: My travelling dates are 31 July and return on 02 Aug.

ASSISTANT: Do you need connecting flight or direct flight?

USER: I am ok with any connection limit.

ASSISTANT: Do you have any other requirements?

USER: No.

ASSISTANT: May I know your name for reservation?

USER: I am David Allen.

ASSISTANT: Southwest Airlines is providing connecting flight on this route with a ticket fare of 100 and flight departs at 2:00 hours and arrives at 20:00 hours, shall I book your ticket in this flight?

USER: Please proceed.

ASSISTANT: Your ticket is confirmed in flight 1008.

USER: Thank you for helping me.

ASSISTANT: Thank you for choosing us.