You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you at this moment?

USER: I am Donna Anderson. Can you please book a flight ticket in my preferable travel dates 08/27 and 08/29?

ASSISTANT: Sure, I will help you. Please send your source and destination airport codes.

USER: My source and destination codes are IL-ORD and MA-BOS.

ASSISTANT: Please wait for a while, I will check the availability.

USER: Sure.

ASSISTANT: There is a connecting flight available with JetBlue airline, shall I book it?

USER: Please proceed.

ASSISTANT: Your booking is done with flight number 1014. Happy journey.

USER: Thank you.

ASSISTANT: Welcome, thank you for reaching us. Have a nice day.