You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you now?

USER: Can you help me in cancelling my recent reservation?

ASSISTANT: Sure, I am here to help you with that.

USER: Thank you.

ASSISTANT: Please, provide me know your name to proceed.

USER: Sure, My name is Sandra Taylor.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: We have found a reservation on your name, shall I cancel it?

USER: Please cancel it.

ASSISTANT: Your reservation has been cancelled successfully.

USER: Ok, thank you.

ASSISTANT: My pleasure.