You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Carol Harris.

ASSISTANT: How can I help you for today?

USER: Can you help me in booking the ticket from JFK to CLT?

ASSISTANT: Yes, can I know your travel dates?

USER: My planning dates are from 11/16 to 11/18.

ASSISTANT: Give me a moment.

USER: Ok.

ASSISTANT: I have found a flight ticket for you with a price of 100 and 1 connection.

USER: Please proceed.

ASSISTANT: Ok, your ticket is booked with Delta airlines.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.