You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I help you?

USER: I am Jennifer Thompson, I want to book a flight ticket to meet my brother.

ASSISTANT: Ok, may I know your travel dates?

USER: My travelling dates are from 12/10 to 12/12.

ASSISTANT: Ok, can you provide your airport codes?

USER: I want to fly from MN- MSP to TX- HOU. I need a direct flight.

ASSISTANT: Ok. There are no flights available at this moment matching your request.

USER: Thank you for the information, no issues.

ASSISTANT: Thank you for reaching us.