You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: My name is Richard Jones. I want to visit the famous Freedom park in Charlotte. Can you help with the flight tickets?

ASSISTANT: Jones, I am glad to help you out. Can you please provide us your journey dates?

USER: Sure, I want to fly on 12/17 and return on 12/19.

ASSISTANT: Ok, may I know your airport codes?

USER: Sure, my source airport and destination airport codes are AUS and CLT.

ASSISTANT: Flight-1005 is available with 1 connection from AA airlines, shall I proceed for booking your ticket?

USER: Please proceed with the booking process.

ASSISTANT: Your ticket is booked successfully and have a safe flight.

USER: Thank you for your assistance.

ASSISTANT: Thank you for approaching us.