You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you?

USER: Aid me in cancelling the reservation with the name of Ashley Adams, as my friend met with an accident.

ASSISTANT: Sure, please wait a moment.

USER: Ok.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: No worries at all.

ASSISTANT: Thank you for opting us.

USER: Thank you for your support.