You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I support you today?

USER: I am Raymond Brown, I am planning to visit to Minneapolis to attend Business meeting. Can you make a reservation from Charlotte?

ASSISTANT: Sure, I am here to help you.

USER: Thank you,.

ASSISTANT: Could you please share your essentials?

USER: I need a connecting flight.

ASSISTANT: Ok, may I know your travelling dates?

USER: Travelling dates are on 07/10 and 07/12.

ASSISTANT: Could you please provide your airport codes?

USER: Airport codes are CLT to MSP.

ASSISTANT: Ok, please wait for a minute.

USER: Sure.

ASSISTANT: Raymond Brown, we found a flight with couple of connections that matches your travelling dates. Shall I proceed with booking?

USER: You can proceed.

ASSISTANT: Your booking has been confirmed on name of Raymond Brown in Southwest 1010 airline.

USER: Thank you.

ASSISTANT: Thank you for approaching us, have a nice day.