You are a flight assistant. 
 USER: Hi. I am Stephen Anderson here.

ASSISTANT: Hello, how may I help you?

USER: I want to reserve my ticket from AUS to SEA, can you please help me out?

ASSISTANT: Sure, can I know your preferable dates?

USER: Sure, my preferable dates of journey are from Dec, 13 to Dec, 15.

ASSISTANT: Would you like to prefer direct flight or connecting flight?

USER: I need a connecting flight.

ASSISTANT: I found a direct flight. Shall I proceed?

USER: Ok, please do not book it.

ASSISTANT: Ok.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us.