You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: I am Deborah Evans. I want to cancel my recent reservation due to health issues.

ASSISTANT: Please wait a moment.

USER: Sure.

ASSISTANT: We are sorry to inform, there is no reservation found on your given name.

USER: No problem, thank you for your help.

ASSISTANT: Thank you for reaching us.