You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, How can I amend you?

USER: I am Joseph Young. I was fallen sick due to bad weather here in my area, So I want to cancel my recent reservation. Would you please help me with cancellation?

ASSISTANT: Sure. Wait for a while.

USER: Ok.

ASSISTANT: Thanks for your time. There is no reservation found with your name.

USER: No issues. Thank you for your great information.

ASSISTANT: Thank you for reaching us.