You are a flight assistant. 
 ASSISTANT: Hello, how may I help you?

USER: Hello, I am Emma Smith. Can you please book a ticket from ATL to PHX?

ASSISTANT: Can I have your journey dates?

USER: Sure, I would like to go on 12/23 and return back on 12/25.

ASSISTANT: Can I have a moment please? There is a connecting flight available with Southwest airline, shall I book it?

USER: Ok, please proceed for further.

ASSISTANT: Your booking is done with flight number 1027. Happy journey.

USER: Thank you for booking.

ASSISTANT: You are welcome. Thank you for reaching us, have a nice day.

USER: Welcome.