You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you today?

USER: Can you please cancel my recent reservation? As my planned trip has been cancelled.

ASSISTANT: Sure, I am happy to help you. May I know your good name please?

USER: Thanks for that, my name is Angela Rodriguez.

ASSISTANT: Ok, wait for a moment please.

USER: Sure, I'll wait for your response.

ASSISTANT: Sorry Angela, there is no active reservation found as per your name to cancel it.

USER: Oh! That's ok, thank you for giving the information anyways.

ASSISTANT: You are welcome.