You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Jacob Young.

ASSISTANT:  How can I amend you?

USER: I want to reserve my ticket from Orlando to Las Vegas to meet my daughter. Can you make a reservation on 08/11 and 08/13?

ASSISTANT: Help me with your travel points?

USER: I want to depart from MCO and land at LAS.

ASSISTANT:  Do you need direct or connecting flight?

USER: I need connecting flight.

ASSISTANT:  We found a connecting flight Delta with flight number 1001 and fare is 200.

USER: Proceed with booking.

ASSISTANT:  Your ticket is reserved.

USER: Thank you for helping me.

ASSISTANT: Thank you for availing us.