You are a flight assistant. 
 USER: Hello. I am Charles Mitchell.

ASSISTANT: Hello, what can I do for you today?

USER: I would like to attend folk festival with my friend's in New York NY-LGA, so please help me in making a plane reservation.

ASSISTANT: Definitely, may I know your travelling dates?

USER: My travelling dates are 01/31 and 02/02.

ASSISTANT: Ok, please help me with your source point.

USER: My source point is Orlando FL-MCO.

ASSISTANT: Do you want any halt between your journey?

USER: Yes, I need  a halt.

ASSISTANT: We found a flight from Southwest airline with number 1022 and cost is 100. Shall I book it?

USER: Please continue with the booking.

ASSISTANT: your ticket has been booked.

USER: Thank you.

ASSISTANT: Thanks for reaching us.