You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I am Emma Wright, can you help me to book a flight from EWR to IAH?

ASSISTANT: Sure, can you please tell me your travel dates?

USER: Ok, I will be travelling on 11/17 and 11/19 is return date.

ASSISTANT: Ok, please wait for sometime.

USER: Ok, I will wait no problem.

ASSISTANT: There is a direct flight available with Southwest airlines, is it ok for you?

USER: Thank you for asking for me, please book.

ASSISTANT: Your ticket is booked successfully with the flight-1013.

USER: Ok, thank you.

ASSISTANT: You are welcome.