You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, How can I assist you?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, May I know your good name?

USER: Myself Rebecca Jackson.

ASSISTANT: Ok, wait for some time.

USER: Ok.

ASSISTANT: There is no reservations found on your name.

USER: Ok, fine not an issue. Thank you for your help.

ASSISTANT: Thanks for choosing us.