You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: I am Benjamin Baker. Could you please help me with finding a flight ticket on the route OAK to PHL?

ASSISTANT: Sure, can you please share your travel dates?

USER: I would like to take off on 01/02 and return on 01/04.

ASSISTANT: Let me check for the availability of flight.

USER: Sure, take your time. I am looking for a direct flight.

ASSISTANT: Benjamin, there is no flight available with 0 connection.

USER: That's ok, not an issue. Anyways, thank you for the information.

ASSISTANT: Thank you for contacting us.