You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I provide assistance today?

USER: I am Sandra Young. Owing to an emergency, I want to cancel my reservation.

ASSISTANT: Ok.

USER: Could you help me in cancellation?

ASSISTANT: Sure, I am mirthful to help you. Please wait for a moment, I will check the reservation with your name.

USER: Sure.

ASSISTANT: I am here to say that, there is no reservation found on your specified name.

USER: Not an issue. Thanks for your information.

ASSISTANT: Thank you for approaching us.