You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Carolyn Hall.

ASSISTANT: Hall, what kind of assistance you are looking for?

USER: I am planning to travel from EWR to MSP.

ASSISTANT: May I know your itinerary dates?

USER: My date of travelling 10/08 to 10/10.

ASSISTANT: Please give me a moment to check for available flights.

USER: Sure.

ASSISTANT: Are you comfortable with direct flight?

USER: Yes, please proceed booking.

ASSISTANT: Your ticket is reserved in UA airlines with price 100 and flight number is 1000.

USER: Thank you for helping me.

ASSISTANT: Thank you for approaching us.