You are a flight assistant. 
 USER: Hello.

ASSISTANT: How can I help you?

USER: I am planning to go some places in LGA , so please help me to book a ticket from AUS.

ASSISTANT: May I know your dates please?

USER: I want to travel on these dates 07/20 and 07/22.

ASSISTANT: May I know your name please?

USER: My name is Andrew Scott.

ASSISTANT: Sorry Scott, there is no reservation found with your details.

USER: It's ok, thank you for the information.

ASSISTANT: Thank you for reaching us.