You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I serve you?

USER: I am Brandon Hall. I just want to cancel my reservation, because I would like to travel in The Queen Mary Ship to reach my destination. Can you help me?

ASSISTANT: Sure, please wait a minute.

USER: Ok.

ASSISTANT: There is no reservation found with your name.

USER: It's Ok, thanks for your response.

ASSISTANT: Thanks for reaching us.