You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I want to cancel my recent reservation due to sudden change in the climate. Could you please help me?

ASSISTANT: Sure, on whose name previously booked?

USER: I am Eric Robinson.

ASSISTANT: Ok, please wait. Your reservation found and I cancelled.

USER: No worries, thank you for the information.

ASSISTANT: Thank you.

USER: Thank you for your assistance.