You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you?

USER: Melissa Robinson here.

ASSISTANT: Glad to meet you Melissa.

USER: I would like to book a ticket from AUS to OAK, can you please help me with that?

ASSISTANT: Sure, may I know your journey dates please?

USER: The travel dates are from 08/26 to 08/28.

ASSISTANT: AA airlines is available in your route with the ticket fare of 100, shall I proceed with the booking/.

USER: Please proceed with that.

ASSISTANT: Your ticket is booked with the flight-1018.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.