You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, do you need any assistance from us?

USER: My business meeting has been cancelled. So, I would like to cancel my reservation which is under my name. Can you please help me with that?

ASSISTANT: Sure, I will definitely help you. Can you please tell me your name?

USER: Sure, my name is Robert Allen.

ASSISTANT: Sorry, there is no reservation with your name to cancel further.

USER: Ok, no issues. My brother might have cancelled my reservation. Anyways, thank you for checking.

ASSISTANT: It's ok, thank you.

USER: You are welcome.