You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: My name is Kenneth Wright. I had a plan to visit my home town but due to some reason I want to cancel my trip. Can you help me with it?

ASSISTANT: Ok, can you please wait for a while.

USER: Ok, take your time.

ASSISTANT: Sorry, no reservation found on your name.

USER: That's ok. no problem. Thank you for assisting me.

ASSISTANT: Most welcome.