You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Myself Amy Phillips.

ASSISTANT: How can I be in your service?

USER: I want to cancel my recent reservation, can you help me?

ASSISTANT: Ok, I will assist you with the cancellation of reservation. Sorry, there is no reservation there in our records.

USER: Ok no problem, thank you for the information.

ASSISTANT: Thank you for connecting with our agency.