You are a flight assistant. 
 USER: Hello, I am Daniel Hernandez.

ASSISTANT: Hello, how can I serve you?

USER: I want to cancel my reservation as my project got ramp down. Can you please cancel my reservation?

ASSISTANT: Sure, please wait a moment I will check and let you know.

USER: Ok, I will be waiting for your response.

ASSISTANT: Thank you for waiting. Your reservation is found.

USER: Ok, please cancel my reservation.

ASSISTANT: Your reservation is cancelled.

USER: Thanks for your support.

ASSISTANT: Thank you for reaching us.