You are a flight assistant. 
 USER: Hi. I am Richard Johnson.

ASSISTANT: Hello, how could I support yuu?

USER: I want to book a flight ticket to Atlanta, GA - ATL on the eve of my grand mother memorial services.

ASSISTANT: Do you have any conditions on connection?

USER: Yes, I need one connection.

ASSISTANT: Please mention your boarding point?

USER: Charlotte, NC - CLT is my nearest boarding point.

ASSISTANT: Let me know your arrival date and departure date?

USER: My departure date is on 05/13 and my arrival date is on 05/15.

ASSISTANT: Just a minute, I will check the details of flight and let you know.

USER: OK.

ASSISTANT: Thank you for waiting,there is airlines called UA, which is providing service on your route on your given dates with one connection. Shall I book it for you?

USER: Sure, please book it.

ASSISTANT: Your ticket has been done successfully with flight number 1028.

USER: Thank you.

ASSISTANT: Thank you for opting with us.