You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today from my end?

USER: Can you please cancel my recent reservation as my plan to go for an adventure got cancelled?

ASSISTANT: Sure, I am here to help you out. Please provide me your name to check the reservation on your name in our database.

USER: I am Emily Jackson.

ASSISTANT: Please allow me a moment.

USER: Sure.

ASSISTANT: Emily Jackson, I found an active reservation on your name in our database.

USER: Please, cancel it.

ASSISTANT: Your flight ticket has been cancelled.

USER: Thank you for assisting me.

ASSISTANT: Thank you for reaching us.