You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Sandra White.

ASSISTANT: How can I help you?

USER: I want to travel from IAH to PHX. Can you book a flight ticket for me?

ASSISTANT: Sure, I am ready to help you. Can you please share your trip dates?

USER: I want to fly in the flight on 05/01 and 05/03.

ASSISTANT: Please wait for a moment.

USER: Ok.

ASSISTANT: Thank you for waiting, I have found a flight in UA airlines which is having 1 connection and price is 100. Can I proceed?

USER: Proceed to booking.

ASSISTANT: Ok, your ticket is reserved with the flight 1017.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.