You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: Laura Evans here. Please reserve a flight ticket from MSP to DEN, can you help me?

ASSISTANT: Yes, I can help you. Can you tell me your dates of travel?

USER: Sure, I want to travel on 06/29 and return on 07/01.

ASSISTANT: Give me a moment.

USER: Ok, I need a direct flight.

ASSISTANT: There is no flight available in your route.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: Thank you for reaching us.