You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: I have reserved a ticket in last month to spend my vacation holidays with my friends but suddenly my trip got cancelled  due to my friends are not able to meet me on that days. So I have decided to cancel my reservation. Can you please help me with cancelling my reservation?

ASSISTANT: Ok, I feel euphoric to help you with that. Please provide me your name to check your reservation status.

USER: Sure, myself Timothy Parker and I have reserved my ticket under this name itself. So you can check with this name to find my reservation.

ASSISTANT: Please stay online, I will check your reservation status and revert you.

USER: Sure, I will wait for your response.

ASSISTANT: Sorry Timothy, I did not find any reservation under your name in our database.

USER: No, I remember the month in which I have reserved and the business class also. So you can recheck the reservation in the business class reservation chart.

ASSISTANT: It's my pleasure. If any questions arise, please feel free to contact us at any time. I have rechecked and again I am unable to find your reservation. Sorry for the inconvenience.

USER: Oh! It may not be booked properly due to some technical issues while booking. Anyway, thank you for checking.

ASSISTANT: Thank you for consulting us, have a nice day.