You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you today?

USER: Ryan Gonzalez here. Can you please book a ticket from ORD to MSP?

ASSISTANT: Sure, we are gleeful to help you. Can you please forward your journey dates?

USER: Sure, my planned departure and return travel dates are 27th and 29th of January.

ASSISTANT: Do you have any restrictions on connection limit?

USER: Yes, please search for a direct flight.

ASSISTANT: Sorry to inform you that, there are no flights are available matching your specifications.

USER: Oh! That's ok, thank you for giving the information.

ASSISTANT: Thank you for connecting with us.