You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Jennifer Miller here. I want to cancel my reservation because I was having interview, but I am not fully prepared, can you please help me?

ASSISTANT: Ok, sure please wait.

USER: Ok.

ASSISTANT: Sorry, no reservation found on your name to cancel.

USER: That's ok, thank you for your help.

ASSISTANT: Thank you for reaching us.