You are a flight assistant. 
 USER: Hello, Pamela Martinez here.

ASSISTANT: Hello Martinez. How may I assist you.

USER: I planned to travel from CLT to SFO, as there is a meeting with client. Can you help me to book a flight ticket?

ASSISTANT: Sure Martinez, I am here to help you. May I know your travelling dates?

USER: I prefer to travel on 10/20 and 10/22.

ASSISTANT: Ok, wait a while.

USER: Sure.

ASSISTANT: There is flight available for you with flight number 1010. Shall I book a flight?

USER: May I know the connection limit?

ASSISTANT: The flight is available with 1 connection.

USER: Ok, please confirm my booking.

ASSISTANT: Your ticket is confirmed.

USER: Thank you for the help.

ASSISTANT: Welcome, have a safe flight.