You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, what kind of service you are expecting from us?

USER:  I am Ruth Davis.

ASSISTANT: Glad to meet you Ruth.

USER: Glad to meet you too. This is the first time I am going to make a flight reservation to visit Phoenix but I am getting some problem to reserve a flight, can you help me out with this one?

ASSISTANT: Sure, can you please tell me your travelling dates, so I can proceed with the information.

USER: Actually, I want to meet my friend in Phoenix for that I am planning to travel on 03/20 and I will spend my time with him one day after that I am returning back to my place Oakland on 03/22.

ASSISTANT: Please provide your airport codes that you want to travel.

USER: Currently I am staying in Oakland-OAK and my visiting place is Phoenix-PHX.

ASSISTANT: Ok, please give me a minute while I am searching the flight with the details you have provided.

USER: Sure, I will wait for your response, please get back to the good airline service.

ASSISTANT: Sorry Ruth, I could not able to find any flight at this moment for the given schedule.

USER: Not a problem but I have expected a lot about your agency that I can get a flight for my journey, anyways I will go with another agency, thank you for the information which is provided by you.

ASSISTANT: Sorry for the trouble caused to you, next time we can serve you better.

USER: Not an issue, thank you.

ASSISTANT: My pleasure, hope you have a great day.