You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Timothy Hernandez.

ASSISTANT: How can I serve you today?

USER: I need to book a ticket with fare of 500 from SFO to IAH.

ASSISTANT: Sure.

USER: Could you please help me in booking a ticket with single connection?

ASSISTANT: Ok. May I know your travelling dates?

USER: My travelling dates are 01/20 and return on 01/22.

ASSISTANT: Please, wait.

USER: Ok.

ASSISTANT: There is a flight with airline: South west, price 100, 1 connection, flight number:1000. Shall I proceed?

USER: You can proceed with booking.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you for helping me.

ASSISTANT: Thank you for reaching us.