You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, How can I aid you?

USER: My business meeting place got changed to Minneapolis, can you please help me in changing the reservation?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: May I know your good name?

USER: I am Virginia Walker.

ASSISTANT: Please wait for a while.

USER: Ok.

ASSISTANT: Thanks for waiting, there is no active reservation on your name.

USER: Ok, no issues.

ASSISTANT: Ok.

USER: Thank you for your information.

ASSISTANT: Thank you.