You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, may I know your name please?

USER: I need your help in booking my flight ticket on 09/23 to visit Grand Maris.

ASSISTANT: Sure, we will help you.

USER: Thank you.

ASSISTANT: Can I have your boarding and landing airport code?

USER: My source airport is New York, JFK. Minneapolis, MSP is my destination code.

ASSISTANT: When are you planning to return back?

USER: 09/25 is my arrival date.

ASSISTANT: Ok, please be on hold while I am checking the availability.

USER: Sure.

ASSISTANT: Thank you for being on hold, flight number 1011 is available in Southwest airline with price 100 and connection limit is 1. Shall I proceed to reserve your ticket?

USER: You can reserve my ticket.

ASSISTANT: I need your name to proceed further.

USER: I am Cynthia Baker.

ASSISTANT: Cynthia Baker, your reservation is done.

USER: Thank you for best service.

ASSISTANT: Thank you for picking us, have a safe journey.