You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: I am Andrew Jones here, I want to reserve my ticket from IAH to ORD, can you please help me out?

ASSISTANT: Yes, I can help you. Can you share me your travelling dates?

USER: Sure, my planned dates of journey are from 09/16 to 09/18.

ASSISTANT: Give me a moment.

USER: Sure, I will wait.

ASSISTANT: I have found a flight ticket with a price of 100 and 1 connection.

USER: Ok, you can book it.

ASSISTANT: Ok, your ticket has been booked.

USER: Thank you for your help in booking my ticket.

ASSISTANT: Thank you for contacting our agency.