You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Can you please cancel my reservation as my schedule to meet manager got postponed?

ASSISTANT: Sure, may I know your good name?

USER: Thomas Mitchell is my name.

ASSISTANT: Please wait for a minute.

USER: Ok.

ASSISTANT: There is no reservation found with your name.

USER: It's ok, thank you for the information.

ASSISTANT: Thank you for reaching us.