You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you?

USER: Can you please help me to change my reservation?

ASSISTANT: Sure, I can help you. May I know your name?

USER: Janet Allen here.

ASSISTANT: Please give me a moment to check your ticket status.

USER: Sure, take your time.

ASSISTANT: I found your reservation, please provide your itinerary dates.

USER: My trip dates are 08/18 and 08/20.

ASSISTANT: May I know your genesis and terminus airport codes?

USER: My airport codes are AUS and ORD.

ASSISTANT: May I know your connection limit?

USER: I want a single connecting flight.

ASSISTANT: Do you have any specifications?

USER: No, thanks for asking.

ASSISTANT: Please hold on for a while.

USER: Sure.

ASSISTANT: AA airlines with flight 1003 is providing a connecting flight and ticket costs you 100 in economy class.

USER: Yes, please proceed.

ASSISTANT: Your ticket is confirmed Janet Allen. Flight departs at 3:00 hours and arrives at 10:00 hours.

USER: Thank you for your help.

ASSISTANT: Thank you for choosing us.