You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: I want to cancel my recent reservation due to sudden cancellation of my meeting with client. Can you please help me with this?

ASSISTANT: Sure, I am here to help you with that, may I know your name to cancel your reservation?

USER: Sure, I am Karen Evans.

ASSISTANT: Please wait for some time.

USER: Sure.

ASSISTANT: I found your reservation on your name and I cancelled your reservation successfully.

USER: Thank you.

ASSISTANT: Thank you for reaching us.