You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you at this moment?

USER: Can you please help me in booking my flight ticket from EWR to MSP?

ASSISTANT: Sure, can you please provide your preferable journey dates to proceed further?

USER: My journey dates are 09/08 and 09/10.

ASSISTANT: May I know your good name please?

USER: My good name is Christine Carter.

ASSISTANT: As per your provided dates, there are no flights available on this route due to heavy bookings.

USER: Ok, fine not an issue.

ASSISTANT: Thank you for contacting us.

USER: Thanks for your assistance.