You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, good evening.

USER: Myself Michelle Thompson.

ASSISTANT: Thompson, how can I be a help for you today?

USER: Will your please help me in amending my ticket reservation? As my friend has made a reservation with wrong details.

ASSISTANT: Sure, I'm mirthful to help you in that. Please be on hold for couple of seconds while I'll check your reservation is existing or not in our database.

USER: Sure, I will wait for your response.

ASSISTANT: Thompson, there is no reservation found active under your name to do modifications in that.

USER: Oh! That's ok. I will reconfirm with my friend once and get back to you.

ASSISTANT: Ok, that's better Thompson.

USER: Anyways, thank you for your quick response.

ASSISTANT: My pleasure, thank you for utilizing our service. Have a great day.