You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: Please cancel my recent reservation. As budget was very high for our planned trip and we are not able to arrange our budget, so can you help me with this?

ASSISTANT: Sure, may I know the name to check for the status?

USER: Sure, myself Jacob Mitchell.

ASSISTANT: Sorry, there is no active reservation has been found under your name in our database to cancel it.

USER: Not an issue, anyway thank you for the information.

ASSISTANT: Thank you for reaching us.