You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, what can I do for you today?

USER: Can you please assist me with cancellation, due to sudden rainfall at my destination?

ASSISTANT: Definitely, I will help you out.

USER: Thank you.

ASSISTANT: On whose name, you have made the reservation earlier?

USER: Please check my reservation on the name of Jason Rodriguez.

ASSISTANT: Ok, please wait for a moment.

USER: Sure.

ASSISTANT: Thank you for waiting, no reservation was found on your name to cancel.

USER: Ok, no problem. Thanks for your service.

ASSISTANT: Thank you for choosing us.