You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I guide you today?

USER: I am Carolyn Clark. I am looking for a flight from JFK to MCO, can you help me out please?

ASSISTANT: Sure, I will help you with that. Can you please share your journey dates?

USER: My trip dates are from 05/21 till 05/23.

ASSISTANT: Wait for a minute.

USER: Sure.

ASSISTANT: I am sorry to say that there is no flight found.

USER: That's ok, no problem. Thank you for reaching us.

ASSISTANT: Thank you for contacting us.