You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: Can you please assist me in booking a flight ticket to CLT from IAH?

ASSISTANT: Sure, may I know your travel dates?

USER: I would like to start on Jul 14 and need to return on Jul 16.

ASSISTANT: On which name do you like to reserve this ticket?

USER: I am Charles Carter.

ASSISTANT: We found a economy flight on your details with airline Southwest, flight number: 1010. Shall I book this ticket?

USER: You can proceed.

ASSISTANT: Your ticket has been reserved.

USER: Thank you.

ASSISTANT: Thank you.