You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you today?

USER: I would like to spend some more days with my family, please help me in changing my existing reservation.

ASSISTANT: Sure, we are here to help you. May I know your name?

USER: My name is Richard Young.

ASSISTANT: Ok, wait for some time I will check the reservations on your name and get back to you.

USER: Sure, take your time.

ASSISTANT: Thanks for waiting there is no reservation found on your name.

USER: Ok, no issues. Thank you for your information.

ASSISTANT: Thanks for approaching us.