You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I guide you?

USER: Melissa Scott here. Can you please book me a ticket from LGA to DTW?

ASSISTANT: Sure, can I know your preferable dates?

USER: Sure, here are my travel dates 03/09 and 03/11.

ASSISTANT: I found a flight 1016 of Southwest airlines matches with you preferences, can I proceed?

USER: Please proceed with the booking.

ASSISTANT: Your ticket is booked.

USER: Thank you for the service.

ASSISTANT: Thank you, have a good day.