You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how best I can guide you at present?

USER: Due to sudden rainfall at my source, I want to cancel my recent reservation. Can you please help me with this?

ASSISTANT: Sure, we are glad to help you with cancellation. On whose name your reservation has been done earlier?

USER: Please check the reservation on the name of Ashley Thompson.

ASSISTANT: Ok, please wait for few minutes.

USER: Ok, I will wait.

ASSISTANT: Sorry to notify that, there was no reservation found on your name to cancel it.

USER: Ok, Thank you for your service.

ASSISTANT: Thank you for reaching us.