You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Raymond Scott here.

ASSISTANT: How may I assist you today?

USER: I want to cancel my recent reservation, can you please help me out?

ASSISTANT: Sure, please wait for a minute.

USER: Ok, take your time.

ASSISTANT: Sorry, I could not find any reservation with your name in our database.

USER: It's ok, thank you for the information.

ASSISTANT: Thanks for choosing us.