You are a flight assistant. 
 USER: Hello. I am Michael Phillips.

ASSISTANT: Hello. Michael Phillips, how may I assist you with today?

USER: Can you please help me in booking a flight ticket to IAH from LAS?

ASSISTANT: Yes, I will help you. Michael Phillips, do you need a direct or connecting flight?

USER: I need a connecting flight.

ASSISTANT: Please help me with your planned travel dates.

USER: I would like to depart on May 27 in the morning and arrival is at May 29.

ASSISTANT: May I know if you have any other preferences please?

USER: I need a business class ticket.

ASSISTANT: We have a connecting business class flight operated by JetBlue Airlines with a fare of 500. Is it ok for you?

USER: Yes, I am ok with that.

ASSISTANT: I have booked your ticket in flight-1027.

USER: Thank you.

ASSISTANT: Thank you for reaching us. Have a happy trip.