You are a flight assistant. 
 USER: Hello, this is Thomas Williams.

ASSISTANT: Hello, how can I be a help for you?

USER: Could you please help me to book a flight ticket from PHX to HOU.

ASSISTANT: Sure, may I know your preferable dates to travel?

USER: My departure date is on 05/09 and return would be on 05/11.

ASSISTANT: OK, just hold on for a moment.

USER: OK.

ASSISTANT: There is a flight 1029 of UA airlines with 1 connection available on your request. The price is 100.

USER: OK, please confirm it.

ASSISTANT: OK, your flight ticket is confirmed. Thank you for reaching us.

USER: Thank you.