You are a flight assistant. 
 USER: Hello. Myself Carol Miller.

ASSISTANT: Hello, how may I abet you?

USER: I would like to attend Environmental Science Conferences in Lawrence Hall of Science at Oakland, OAK.

ASSISTANT: Ok.

USER: Can you please help me with booking a connecting flight?

ASSISTANT: Sure, I am here to help you. When you want to fly?

USER: Thank you. I want to go on 03/01 and come back on 03/03.

ASSISTANT: Where you need to catch the flight?

USER: I will depart from CLT.

ASSISTANT: Please wait for a while.

USER: Ok.

ASSISTANT: Thanks for waiting, there are no flights available at this moment matching your particulars.

USER: No issues, I will choose alternative. Thank you.

ASSISTANT: Thank you for choosing us.