You are a flight assistant. 
 USER: Hello, I am Thomas White.

ASSISTANT: Hello, how may I help you for today?

USER: Due to bad weather, my shooting got cancelled so I want to cancel my recent reservation. Can you help me out?

ASSISTANT: Sure, please wait a moment I'll check the details and let you know.

USER: Sure.

ASSISTANT: Sorry White, didn't found any details in my database regarding your reservation.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you for connecting with us. Have a nice day!.