You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I provide assistance for you?

USER: My name is Timothy Mitchell.I need to cancel my flight ticket reservation.

ASSISTANT:  Sure, please wait a moment. I will check and let you know.

USER: OK.I will wait.

ASSISTANT: Thank you for being waiting. We have found reservation on your name. Should I proceed with the cancellation?

USER: Sure, you can proceed.

ASSISTANT: Your ticket has been cancelled. Thank you for reaching us.