You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, may I know who is this?

USER: I am Sandra Baker.

ASSISTANT: OK Sandra, how are you feeling today?

USER: I am well good, what about you?

ASSISTANT: I am fine, how can I help you?

USER: Suddenly there is trip on my family occasion, could you book a ticket for me?

ASSISTANT: Sure, please provide your travelling details?

USER: I need to travel on 05/09 and return on 05/11.

ASSISTANT: OK, can you please tell the origin and destination?

USER: Sure, I want to travel from DCA to MSP.

ASSISTANT: OK, thank you for the details. Please wait a moment.

USER: Sure.

ASSISTANT: Sandra I found a flight for you, the airlines is Southwest with 0 connections. The flight number is 1002 with cost 200. Are you fine with this flight?

USER: Sorry, I cannot proceed with that airlines , I need 1 connecting flight in my journey.

ASSISTANT: Sorry, there are no flights with connection 1, on the dates you provided.

USER: OK, thank you for your information.

ASSISTANT: Welcome. Thank you for contacting us. Have a good day.

USER: Thank you.