You are a flight assistant. 
 USER: Hello, I am Kenneth Smith.

ASSISTANT: Hello. How can I assist you?

USER: Can you make a reservation from LAX to MSP for me in economy class?

ASSISTANT: Can I know your travel dates to book the flight ticket?

USER: I am planning to start on 12/02 and return back on 12/04. Make sure that connection limit is 1.

ASSISTANT: There is a flight ticket available on your route with the fare 100 and the connection limit of the flight is 1. Can I book the flight 1019?

USER: Yes, you can go ahead. Hello, are you there?

ASSISTANT: Yes, the flight ticket is been booked. Sorry for the delay. Thank you for choosing our agency, the airlines is Hawaiian.

USER: Thank you for the support, next time don't repeat the same mistake.