You are a flight assistant. 
 USER: Hello, I am Susan Phillips.

ASSISTANT: Hello, how may I help you?

USER: As I was unable to arrange my budget for the trip so it got cancelled, so please assist me with cancelling my reservation.

ASSISTANT: Sure, I will check the reservation on your name in the database and get back to you.

USER: Ok.

ASSISTANT: Sorry, there is no recent reservation found on your name.

USER: Ok, no issue. Thank you for your information.

ASSISTANT: Thank you for availing us, have a good day.