You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, How can I serve you?

USER: Brandon Moore here. Can you please help me to book a flight ticket from HOU to MCO?

ASSISTANT: Sure, Please help me with your travel dates.

USER: Sure, my travelling dates are 03/15 and 03/17.

ASSISTANT: Please wait a minute.

USER: Ok.

ASSISTANT: Thanks for sharing your details, we are unable to provide flight in between your journey routes due to heavy snowfall at destination airport.

USER: Ok, no problem. Thank you for your help.

ASSISTANT: Thank you for reaching us.