You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Can you please help me in booking flight from PHL to reach CLT?

ASSISTANT: Sure, I will help you in booking a flight ticket. Can you please share your trip dates?

USER: Sure, my travelling dates are Aug 16th and Aug 18th.

ASSISTANT: Do you have any connection limit preference?

USER: I need a single connecting flight.

ASSISTANT: Do you have any class preference?

USER: I prefer economy class.

ASSISTANT: Do you have any other specifications?

USER: My airline preference is normal cost airlines.

ASSISTANT: May I know your name to proceed further?

USER: My name is Jennifer Taylor.

ASSISTANT: Jennifer Taylor, regret to inform that there is no flight found on this route for the given dates.

USER: Ok, not a problem. Anyways, thanks for the information.

ASSISTANT: Thank you for reaching our agency.