You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hi,. How may I aid you?

USER: Due to my illness I want to cancel my recent reservation. Reservation is done with this name Paul Mitchell.

ASSISTANT: OK. Give me a minute.

USER: Sure.

ASSISTANT: Sorry Paul,we did not find any reservation on your name.

USER: Thank you for being my lending hand in cancellation of my reservation.