You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: I want to visit Discovery Place Nature at Charlotte, CLT. Please, help me for booking a flight ticket from PHL.

ASSISTANT: Ok,  please provide me your travel dates?

USER: Sure, my depart date is 04/04 and return date is 04/06.

ASSISTANT: We found Delta airline with a single connection between the journey. Flight number 1020 with fare 200.

USER: Ok, it is perfect.

ASSISTANT: May I your name to process further?

USER: Book the ticket on the name of Laura Young.

ASSISTANT: Your ticket is reserved.

USER: Thank you.

ASSISTANT:  Thank you for availing us.