You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: Please help me to book a flight ticket from MCO to DCA?

ASSISTANT: Sure, may I know your name to proceed further?

USER: Rachel Smith here.

ASSISTANT: Do you need any layovers between your trip?

USER: I need a layover in between my journey.

ASSISTANT: May I know your trip dates to reserve your ticket?

USER: My trip dates are July 29 to July 31.

ASSISTANT: Do you need any other requirements?

USER: I need a direct flight.

ASSISTANT: As per your requirements there is no flights going on your way.

USER: No problem, thanks for your information.

ASSISTANT: Thank you for contacting us.