You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I be at your service today?

USER: I want to book a ticket from MSP to OAK to attend Innovation festival to share my ideas.

ASSISTANT: Sure, I will help you in booking the ticket. May I know your travelling dates please?

USER: My trip dates are 03/03 and 03/05.

ASSISTANT: Do you have any other specifications?

USER: I need break in my journey and I am comfortable with business class.

ASSISTANT: Please help me with your name for booking.

USER: Amy Gonzalez here.

ASSISTANT: Sorry for this inconvenience, I could not find any flight with your requirements.

USER: No issue, thanks for the information.

ASSISTANT: Thank you for reaching us.