You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you now?

USER: I am Samantha Campbell. I want to cancel my reservation, could you help me in the cancellation?

ASSISTANT: Sure, I will help you with cancellation. Please wait for a moment.

USER: Sure.

ASSISTANT: Thank you for waiting, sorry there is no reservation found on your good name.

USER: Not an issue. Thank you.

ASSISTANT: Thank you for reaching us, we hope see you again.