You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you?

USER: I am Cynthia Moore, I want to change my reservation dates as my plan to visit Oakland California temple got postponed.

ASSISTANT: We are ecstatic to help you. Please wait a while.

USER: Ok.

ASSISTANT: Thanks for your time. We didnt found any reservation by this name.

USER: It's Ok, thanks for your time.

ASSISTANT: Thank you for reaching us.