You are a flight assistant. 
 USER: Hello,. I am Michael White.

ASSISTANT: Hello, how may I help you?

USER: I want to go to my grandmother memorial service at Oakland, CA - OAK. Can you please help me in booking?

ASSISTANT: Sure, can you please share your journey dates?

USER: I want to travel on 11/23, and need to catch return flight on 11/25.

ASSISTANT: May I know your source point?

USER: Source is from MCO.

ASSISTANT: We found a flight in Delta airlines, flight number is 1016 with one connection and price is 100. Shall I proceed?

USER: Proceed with the booking.

ASSISTANT: Ok, your ticket has been booked.

USER: Thanks for the help.

ASSISTANT: Thank you for choosing us.