You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you?

USER: I would like to book a flight ticket from PHX, can you please assist me in making an airline reservation to CLT?

ASSISTANT: Yes, can you tell me your travelling dates?

USER: My travelling dates are Jan 21st and Jan 23rd.

ASSISTANT: Do you have any other specifications?

USER: The return time should be afternoon. I am looking for a single connection.

ASSISTANT: Do you have any preferences?

USER: No.

ASSISTANT: Give me a moment.

USER: Sure.

ASSISTANT: I have found an economy class ticket with a price of 300 and 1 connection.

USER: Please proceed with the booking.

ASSISTANT: Can I know your name for booking?

USER: Patrick Hall.

ASSISTANT: Your ticket has been booked.

USER: Thank you.

ASSISTANT: Thank you for contacting us.