You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: My business meeting has been cancelled. So, I would like to cancel my recent reservation. Could you please help me with that?

ASSISTANT: Sure, I am here to help you. May I know your name to check the reservation details?

USER: My reservation was done under the name Raymond Rodriguez.

ASSISTANT: Sorry Raymond Rodriguez, I could not find any reservation with your name.

USER: That's ok, no issues. Anyways, thank you for the information.

ASSISTANT: Thanks for choosing us.