You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you at this moment?

USER: At last minute my meeting got cancelled which is scheduled earlier, I made a booking earlier for that meeting, so now I need to cancel my reservation. Will you help me in this?

ASSISTANT: Sure, I will help you with this. Can you please provide your name to check your reservation status?

USER: Sure, I made a reservation earlier on the name of Karen Parker.

ASSISTANT: Please be on hold for a moment.

USER: Sure.

ASSISTANT: Karen Parker, there is no active reservation found under your name in our database.

USER: No worries, thank you.

ASSISTANT: Thank you for utilising our service.