You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: Matthew Smith here. I want to book a ticket from SFO to CLT. Could you help me?

ASSISTANT: Sure, let me know your travelling dates?

USER: My preferable dates are from 07/09 to 07/11.

ASSISTANT: Please provide your specifications.

USER: I need a halt in between my journey.

ASSISTANT: We found a direct flight with your details. Shall I proceed?

USER: Sorry, I am comfortable with connecting flight only.

ASSISTANT: Ok. Thank you for choosing us.

USER: Thank you.