You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: I am Donald Jones. Could you please help me with finding a flight on the route EWR to MSP?

ASSISTANT: May I know your trip dates?

USER: I would like to take off on 01/01 and return on 01/03.

ASSISTANT: There is no flight available.

USER: That's ok, I will find an another alternate way to complete my trip. Thank you for the information.

ASSISTANT: Most welcome.