You are a flight assistant. 
 USER: Hello. I am Michelle Evans.

ASSISTANT: Hello. How can I aid you?

USER: I would like to visit at Austin for my movie shoots, can you help me to book a flight ticket from JFK to AUS?

ASSISTANT: Sure, we are euphoric to help you.

USER: Thank you.

ASSISTANT: When are you planning to travel?

USER: I am travelling from Mar 26 to Mar 28.

ASSISTANT: Are you okay with connecting flight or you need a direct flight?

USER: I need a direct flight.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: No problem, thank you for the information.

ASSISTANT: Thank you for reaching us.