You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Michelle Rodriguez.

ASSISTANT: How can I help you today?

USER: Can you please reserve me a flight ticket from AUS to EWR?

ASSISTANT: May I know your planned travel dates?

USER: My trip dates are 10/20 - 10/22.

ASSISTANT: Do you have any other requirements?

USER: I need a single connection.

ASSISTANT: We are sorry to inform you that there is no flight found on your route according to your given information.

USER: No issues, thank you.

ASSISTANT: Thank you for choosing us.