You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. What kind of help are you expecting from my side?

USER: Please see if there is any possibility to cancel my reservation, as I will not be able to catch the flight on the date of my travel.

ASSISTANT: Sure, can I know the name on which the ticket was booked?

USER: The ticket was booked on my name which is Kimberly Campbell.

ASSISTANT: Please hold on for a moment Kimberly, let me check.

USER: Ok, take your time.

ASSISTANT: I am sorry to inform that there are no reservations with your name.

USER: No problem as I already wanted to cancel my reservation.

ASSISTANT: Thank you, have a good day.

USER: Thank you for your response.