You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: My name is Linda Nelson.

ASSISTANT: Linda, how can I help you?

USER: I would like to book a ticket from PHX to MSP.

ASSISTANT: Please provide your journey dates.

USER: The dates are from 10/13 to 10/15.

ASSISTANT: Let me check.

USER: Connection limit should be 1.

ASSISTANT: Sorry, direct flight is available.

USER: Ok, that's fine. Thank you for your help.

ASSISTANT: Thank you for reaching us.