You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you out?

USER: I'm planning to visit my grand parents, can you book a ticket from PHX to HOU?

ASSISTANT: Sure, I will help you in booking the ticket. May I know your travelling dates please?

USER: Sure, my planned departure and return travel dates are 17th and 19th of Jan.

ASSISTANT: Can I know your name please?

USER: Yes, my name is Kenneth Lewis.

ASSISTANT: Do you have any specifications in airlines?

USER: I prefer single connected flight.

ASSISTANT: Can I know your other preferences?

USER: I don't have any other specifications.

ASSISTANT: There is a flight with connection 1 and price 200, can I proceed?

USER: That's fine, proceed for booking.

ASSISTANT: Ok, your ticket has been booked with flight number 1019.

USER: Thank you so much for your help.

ASSISTANT: Thank you for reaching us.