You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: My name is Cynthia Perez. I want to cancel my recent reservation, could you please help me?

ASSISTANT: Sure, I can help you with that. Please allow me a moment to check the details for you.

USER: Ok.

ASSISTANT: Cynthia, I have checked and see that there is no reservation found under your name.

USER: That's ok.

ASSISTANT: You are welcome.

USER: Thank you for the help.

ASSISTANT: Thank you for contacting us.