You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Richard Thompson.

ASSISTANT: How may I assist you?

USER: Could please help me with booking ticket from ORD to EWR, to meet my parents who are living in New York.

ASSISTANT: Sure, I am here to help you to book the flight ticket. Can you please mention your departure and arrival dates?

USER: Ok, my planned dates are from Nov 23 to 25.

ASSISTANT: Ok, please wait a minute. In the meanwhile, tell me if you have any preferences?

USER: Ok, I need a connecting flight.

ASSISTANT: Ok, I have found a flight which is matching to your requirements and the ticket fare is 100 in the Delta airlines. Can I proceed?

USER: Please confirm it.

ASSISTANT: Ok, I have confirmed your ticket with the flight number 1028.

USER: Thanks for your help.

ASSISTANT: You are most welcome. Thank you for choosing us.