You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you today?

USER: Debra Scott here. I would like to book a ticket from AUS to JFK, can you please help me with that?

ASSISTANT: Sure, I am glad to help you in booking. Could you please share your travelling dates?

USER: The travel dates are from 12/14 to 12/16.

ASSISTANT: Please hold on for a while.

USER: Ok.

ASSISTANT: Flight 1020 in UA airlines is available for you with 1 connection and fare is 100. Shall I proceed?

USER: Please proceed with that.

ASSISTANT: Ok Scott, your booking is done.

USER: Thank you.

ASSISTANT: Thank you for reaching us, have a safe flight.