You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Richard Williams here.

ASSISTANT: How can I assist you today?

USER: I would like to visit Austin to meet my grand parents over there, can you please reserve a flight ticket from OAK to AUS?

ASSISTANT: Sure, can I know your preferable dates?

USER: Ok, I am planning to leave my location on 11/12 and please book my return ticket also on 11/14.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: JetBlue airline is available with flight number 1000 and airfare is 100. Can I proceed with that booking?

USER: That's fine for me to travel, you can proceed with booking now. Thank you for your great help.

ASSISTANT: Your ticket is confirmed successfully with one connection limit.

USER: Thank you.

ASSISTANT: Thank you for reaching us.