You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Edward Hall.

ASSISTANT: How may I assist you today?

USER: I had book a ticket to New York, but now I am not ready to travel. Can you help me to cancel my reservation?

ASSISTANT: Sure, I will help you to cancel your reservation.

USER: Please check.

ASSISTANT: Wait for a moment please, to check your reservation status.

USER: Sure.

ASSISTANT: Hall, I did not found any reservation with your name.

USER: That is fine. Thank you for your time.

ASSISTANT: My pleasure, have a nice day.