You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. May I have your name?

USER: Due to sudden change of my plan I want to cancel my reservation, can you help me out? I am Raymond Miller.

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: We found a reservation on your name and it got cancelled.

USER: Thank you.

ASSISTANT: Thank you for connecting us.