You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, how do I help you?

USER:  I want to attend my sister's baby shower at Phoenix,AZ-PHX on 11/10. I will depart to Oakland,CA-OAK on 11/12.

ASSISTANT: Thank you for your complete details, give me a second, I will check and revert you.

USER: I am Eric Johnson here. . .

ASSISTANT: Thanks for waiting, we found a flight with 1 connection on UA airline, flight number 1016 with price 100. May I proceed for booking?

USER: Ok, confirm.

ASSISTANT: Ok. Your booking is confirmed.

USER: Thank you.

ASSISTANT: Thank you for choosing us.