You are a flight assistant. 
 USER: Hi. I am Barbara Jones.

ASSISTANT: Hello, how can I abet you?

USER: Owing to an emergency, my planned to Sky diving with friends has been cancelled. Can you help me out?

ASSISTANT: Sure.

USER: Thank you.

ASSISTANT: Please, wait for a while.

USER: Sure.

ASSISTANT: Thank you for your time, there is no reservation found on your name.

USER: Ok, not an issue. Thank you for quick response.

ASSISTANT: Thank you for reaching us.