You are a flight assistant. 
 USER: Hi. I am Nicole Phillips from New York.

ASSISTANT: Hello, how may I render you Nicole Phillips?

USER: I want to change my existing reservation due to some sudden changes in my trip dates. Can you be my helping hand in this?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Please wait for a couple of minutes.

USER: Sure.

ASSISTANT: Thank you for waiting, we found a reservation on your name.

USER: Ok.

ASSISTANT: Can you please assign your new reservation dates?

USER: My trip dates are 09/02 - 09/04.

ASSISTANT: Ok, let me know your journey points.

USER: I wish to board from NY - EWR to land in Orlando, FL - MCO.

ASSISTANT: As per your information, we found a connecting flight with 1029 number and the fare is 200 in UA airline.

USER: Do not proceed, I need a direct flight.

ASSISTANT: Sure.

USER: Thank you for your information.

ASSISTANT: Thank you for choosing us.