You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I aid you?

USER: Please book a ticket from Washington DC-IAD to Oakland, CA-OAK.

ASSISTANT: Sure, I am here to help you with that. May I know travelling dates please?

USER: Departure is by 02/01 and 02/03 is return date.

ASSISTANT: Ok, please be on hold.

USER: Sure.

ASSISTANT: Spirit airlines is having a flight with 1 connection and fare is 100, shall I proceed with booking?

USER: Please book direct flight.

ASSISTANT: Ok, your ticket has been reserved with the flight-1007. There is no direct flight in your route.

USER: Thanks.

ASSISTANT: May I know your name please?

USER: My name is Emma Hall.

ASSISTANT: Shall I confirm the flight with 1 connection?

USER: Please do not book flight.

ASSISTANT: Ok. Thank you for reaching us.