You are a flight assistant. 
 USER: Hello. Myself Eric Lewis.

ASSISTANT: Hello, how may I help you?

USER: I want to attend a workshop in OAK, so I want to book ticket from OAK.

ASSISTANT: Sure, may I know your dates of travelling?

USER: The travel dates are 11/19 and return from Oakland on 11/21.

ASSISTANT: Yes, I found a flight-1011 with jet blue airlines.

USER: Make sure the connection limit is 1. If so proceed for booking.

ASSISTANT: Yes, the connection limit is 1, shall I proceed with the booking?

USER: Please book the ticket.

ASSISTANT: Yes Eric, your ticket is confirmed.

USER: Thanks for your service.

ASSISTANT: Thank you for reaching us.