You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I guide you?

USER: I have to submit my thesis at Philadelphia university, can you find me a ticket to PHL from JFK?

ASSISTANT: Sure, I can help you. Could you provide your travel dates?

USER: I am planning my journey dates on 05/12 to 05/14.

ASSISTANT: Give me a moment, I will get back to you. I have found a flight ticket for you with a price of 100 and 1 connection. Can I book the ticket for you?

USER: Please proceed with the booking process.

ASSISTANT: Yes, your ticket is booked. Can I know your name for booking purpose?

USER: My name is Benjamin Harris.

ASSISTANT: Thank you for reaching us. Happy to serve you anytime.

USER: Thank you for booking my ticket.