You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: I am Nicole Johnson. Owing to an emergency, I want to cancel my recent reservation. Can you help me out?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Please wait a moment, let me check your reservation with us and let you know.

USER: Sure.

ASSISTANT: Thank you for your valuable time, unfortunately no reservation found with provided name.

USER: Ok, No issues. Thank you.

ASSISTANT: Thank you for opting us, have a great day ahead.