You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you at this moment?

USER: Myself Ashley King. I need to cancel my recent reservation due to my health is not well,  can you please help me?

ASSISTANT: Sure Ashley King, I am happy to help you with that. Please wait a moment to check your reservation status.

USER: Thank you for kind reply.

ASSISTANT: Sorry Ashley King, no reservation has found under your name to cancel.

USER: That's not an issue, thank you for searching the details.

ASSISTANT: Thank you for choosing us, have a good day.