You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: Can you please help me in booking a flight ticket from DCA to IAH?

ASSISTANT: Sure, On which dates would you like me to book a flight ticket for you?

USER: My travel dates are from Jan 04 to Jan 06.

ASSISTANT: On what name, do I need to reserve your ticket?

USER: Please reserve under the name Charles Roberts.

ASSISTANT: Let me know your connection limit?

USER: I would prefer direct flight for my trip.

ASSISTANT: Do you have any other requirements?

USER: No.

ASSISTANT: Ok, please wait a moment, let me search a flight for you.

USER: Sure, take your time.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: That's ok, no issues. Thank you for the information.

ASSISTANT: Thank you for choosing us.