You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, How can I serve you today?

USER: I would like to attend a music festival at Oakland, OAK so, can you please book a ticket from Phoenix?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Can you please send the journey dates?

USER: My journey dates are 01/21 and 01/23.

ASSISTANT: May I have your name please?

USER: My name is Laura Perez.

ASSISTANT: Please share your origin airport code.

USER: Phoenix airport code is PHX.

ASSISTANT: Ok, Thanks for sharing the details.

USER: Ok.

ASSISTANT: Thanks for waiting, we found a JetBlue plane with flight number 1019 that matches your request. Price limit is 200.

USER: Ok, proceed with my booking.

ASSISTANT: Your ticket is reserved.

USER: Thank you for booking my ticket.

ASSISTANT: Thank you.