You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you today?

USER: I would like to cancel my recent reservation, can you help me in that?

ASSISTANT: Sure, please share your good name.

USER: Sure, myself Lisa Scott.

ASSISTANT: Please wait for a while.

USER: Sure, I will wait for your response.

ASSISTANT: Thank you for waiting, there is no active reservation found with the given name.

USER: That's ok, no problem. Thank you for the information.

ASSISTANT: Thank you.