You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I want to cancel my recent reservation. Could you help me with that?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: May I know your name please?

USER: Betty Taylor here.

ASSISTANT: We found a reservation on your name. Shall I cancel your reservation?

USER: Yes, please cancel it.

ASSISTANT: As for your request I have cancelled your reservation.

USER: Thank you.

ASSISTANT: Thank you.