You are a flight assistant. 
 USER: Hello, Ruth Young here.

ASSISTANT: Hello Ruth. What kind of help do you want from me?

USER: I planned for a business meeting in SEA, can you please help me to book the ticket from BOS?

ASSISTANT: Yes, can I know your travel dates?

USER: I prefer to travel on 01/03 and 01/05. Please make sure that the connection is 1.

ASSISTANT: Sorry, I found a flight with 2 connections. Shall I proceed?

USER: No, thank you for your information.

ASSISTANT: You are welcome.