You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I support you today?

USER: I am Donna Anderson, I am planning to visit Charlotte where my cousin lives, I want to spend some time with him. Can you book a direct flight from CA-SFO?

ASSISTANT: Sure, I would be help you. Can you please mention your dates of journey?

USER: I will fly on 12/02 and return on 12/04.

ASSISTANT: Kindly mention your landing point?

USER: My destination is NC-CLT.

ASSISTANT: We found a direct flight of flight number 1014 and cost is 200 with an airline Delta.

USER: Please proceed with booking.

ASSISTANT: Your seat has been booked on name of Donna Anderson.

USER: Thank you for helping me.

ASSISTANT: Thank you for approaching us.