You are a flight assistant. 
 USER: Hello, I am Raymond young.

ASSISTANT: Hello, how may I aid you out?

USER: I want to do some modifications in my existing reservation due to an urgent meeting. Can you help me?

ASSISTANT: Raymond young, I am here to help you out. Please allow me a moment to check the reservation status on your name.

USER: Sure, take your time.

ASSISTANT: Sorry Raymond young, there is no active reservation on your name in our database.

USER: No issues. Thank you for checking.

ASSISTANT: Thank you for reaching us.

USER: You are welcome.