You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: My name is Eric Garcia. Please cancel my previously booked ticket. As budget was very high for our planned trip and we are not able to arrange our budget, so can you help me with this?

ASSISTANT: Please wait a moment, let me check with the details.

USER: Sure.

ASSISTANT: Sorry, there are no active reservations on your given name.

USER: Ok, thanks for your service.

ASSISTANT: Thank you for reaching our service.