You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I would like to book a ticket from OAK to CLT, can you please help me out?

ASSISTANT: Sure, I can help you with that. May I know your travel dates please?

USER: I am travelling on these dates Sept 25th and 27th.

ASSISTANT: Do you prefer direct or single connected flight?

USER: I need single connected flight.

ASSISTANT: Please let me know if you have any other specifications.

USER: I prefer economy class.

ASSISTANT: Can I have your good name please?

USER: John Harris here.

ASSISTANT: Delta airlines is providing a flight on that route with ticket fare of 100 and 1 connection, shall I proceed for booking?

USER: Ok, you can proceed.

ASSISTANT: I have successfully booked you an economy class ticket in flight-1015, have a safe journey.

USER: Thank you for your services.

ASSISTANT: Thank you for choosing us.