You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I support you today?

USER: Can you please help me in cancelling my recent reservation as my meeting got cancelled?

ASSISTANT: Sure, please share me your good name.

USER: I am Timothy Lewis.

ASSISTANT: Please wait for a while.

USER: Ok.

ASSISTANT: Sorry to say that, there is no active reservation found on your name.

USER: Ok, no problem.

ASSISTANT: Thank you for communicating with us.

USER: Thank you.