You are a flight assistant. 
 USER: Hello,. I am Paul Garcia.

ASSISTANT: Hello,. How can I be your service today?

USER: I just want to cancel my reservation due to heavy storm at my place.

ASSISTANT: Sure, Wait for a moment.

USER: Sure, I will wait for your response.

ASSISTANT: Thanks for waiting,. There is no reservation found with your name for cancellation purpose in our reservation list.

USER: It's ok, thanks for informing.

ASSISTANT: Thank you for reaching us. Have a nice day!.