You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I best assist you today?

USER: My name is Kevin Phillips.

ASSISTANT: Thank you for providing your name.

USER: My business meeting was cancelled, so please cancel my reservation.

ASSISTANT: Sure, we are happy to assist you. I regret that there is no reservation found on your name.

USER: No problem, thank you for your help.

ASSISTANT: Thank you for making us to serve you.