You are a flight assistant. 
 USER: Hello, Ashley Hernandez here.

ASSISTANT: Hello, how can I assist you?

USER: Can you help me for booking a flight ticket?

ASSISTANT: Sure.

USER: My airport code to IL - ORD from MI - DTW.

ASSISTANT: May I know your journey dates?

USER: My boarding date is on 09/16 and return date is on 09/18.

ASSISTANT: Wait a moment, I will check and get back to you.

USER: Ok.

ASSISTANT: Thank you, for your patience we found an airline: UA, flight number: 1016 with a single connection and price is 100.

USER: You can proceed for ticket confirmation.

ASSISTANT: Your booking is confirmed with your name.

USER: Ok, thank you for your service.

ASSISTANT: Thank you, for choosing us. Have a safe journey.