You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER:  I am Samuel Collins.

ASSISTANT: How may I help you Samuel Collins?

USER:  I want to travel to New York, NY-EWR to attend family get together. Can you book a direct flight?

ASSISTANT: Ok, may I know your trip dates?

USER: My travel dates are 07/31 and 08/02.

ASSISTANT: May I source point?

USER: I will depart from Orlando, FL-MCO.

ASSISTANT: Sorry, there are no direct flight to your route.

USER: Ok, thank you for your service.

ASSISTANT: Thank for availing us.