You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: I made a reservation earlier to go for a trip with my friends, due to important meeting with my share holders I want to cancel my recent reservation?

ASSISTANT: Sure, we are here to help you.

USER: My name is Kenneth Gonzalez.

ASSISTANT: May I know your name? Ok, wait for some time.

USER: Ok.

ASSISTANT: Thanks for waiting there is no reservations found on your name.

USER: Ok, no issues. Thanks for the help.

ASSISTANT: Thanks for approaching us.