You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: David Thompson here. Can you please reserve a flight ticket from CLT to JFK for a business meeting?

ASSISTANT: Sure, I will help you in booking. Can I have your travel dates please?

USER: Sure, I am planning to leave on 08/16 and please book my return ticket on 06/18. Sorry, my return would be on 08/18.

ASSISTANT: Please wait a moment.

USER: Ok, take your time.

ASSISTANT: Flight 1022 in Southwest airlines is available for you with 1 connection and fare is 100. Shall I proceed?

USER: That's fine, you can proceed with booking.

ASSISTANT: Your booking is done.

USER: Thank you for your assistance.

ASSISTANT: Welcome, have a nice day.