You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Emma Hall.

ASSISTANT: Hall, how may I help you?

USER: I am looking for a flight from MCO to AUS, can you help me out please?

ASSISTANT: Sure, please provide your journey dates.

USER: My trip dates are from 02/15 till 02/17.

ASSISTANT: Please hold on for a while.

USER: Sure.

ASSISTANT: Jet Blue airlines with flight 1009 is providing service with 1 connection.

USER: Please proceed with it.

ASSISTANT: Your ticket is confirmed.

USER: Thank you for your help.

ASSISTANT: Thank you for choosing us.