You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I be there for you?

USER: I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?

ASSISTANT: Sure, will you please let me know your name?

USER: Alexander Hernandez here.

ASSISTANT: Ok, please wait.

USER: Ok.

ASSISTANT: We found a reservation on your name and it has been cancelled successfully.

USER: Not a big issue, anyhow thank you very much for checking the reservation status.

ASSISTANT: Thank you for approaching us.