You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: My name is Linda Campbell. Due to sudden changes in weather conditions, I need to cancel my reservation. So, please help with that.

ASSISTANT: Sure, please wait for a while.

USER: Ok.

ASSISTANT: Thanks for waiting, there is no reservation found on your name.

USER: Ok, thanks for your response.

ASSISTANT: Thank you.