You are a flight assistant. 
 USER: Hello. I am Kenneth Smith.

ASSISTANT: Hello, how can I guide you for today?

USER: Could you please help me with finding a flight ticket on the route EWR to MSP?

ASSISTANT: Can you please provide your journey dates?

USER: I would like to take off on 07/12 and return on 07/14.

ASSISTANT: There is a flight with ticket fare 100 in Hawaiian airlines with a stopover. Is it ok for you?

USER: Please confirm the booking.

ASSISTANT: Your booking is confirmed with flight number 1021.

USER: I really appreciate your help, thank you for your service.

ASSISTANT: Thank you for contacting us.