You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you?

USER: I want to cancel my recent reservation, as my exams got postponed. Can you please help me out with it?

ASSISTANT: Sure, I will help you out with that. May I know your name to check your reservation status?

USER: Thank you. Myself George Williams.

ASSISTANT: Ok, please give me a moment.

USER: Ok, sure.

ASSISTANT: There is an active reservation found on your name, shall I proceed with cancel?

USER: Yes, please cancel it.

ASSISTANT: Your reservation has been cancelled successfully.

USER: Thanks for the great help.

ASSISTANT: Welcome, thank you for reaching us.