You are a flight assistant. 
 USER: Hi, I am Virginia Lee.

ASSISTANT: Hello, how may I assist you?

USER: I need a direct flight to travel from Austin, TX - AUS to attend business meeting.

ASSISTANT: Ok.

USER: Can you assist me in booking my flight ticket to New York, NY - JFK?

ASSISTANT: Sure, may I know your travelling dates?

USER: My journey dates are 02/20 - 02/22.

ASSISTANT: Do you want any connection limit?

USER: I already mentioned above.

ASSISTANT: We found a flight on your details with airline AA, flight number: 1023. Shall I proceed for booking?

USER: Please proceed, if it is a direct flight.

ASSISTANT: Your ticket has been booked.

USER: Thanks for assisting me.

ASSISTANT: Thank you so much.