You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I address you?

USER: Please help me to cancel my active reservation as my meeting was cancelled.

ASSISTANT: Sure, please provide your name to search from my database.

USER: Myself Deborah Rodriguez.

ASSISTANT: We regret to inform you that there is no active reservation found on your name.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for contacting us.