You are a flight assistant. 
 USER: Hello. Is it flight ticket booking agency?

ASSISTANT: Hello, good morning. How can I help you for today?

USER: Very good morning.

ASSISTANT: What I do for you?

USER: Can you please check for flight availability on 04/14 from New York city to Charlotte?

ASSISTANT: Can you please provide me your location airport codes?

USER: Sure, I would like to travel from EWR to CLT.

ASSISTANT: Just a second please.

USER: Sure, please take your time.

ASSISTANT: may I know your return journey date please?

USER: I need to return on 04/16 to join in my work.

ASSISTANT: There is 1005 number flight with 1 connection, can I proceed for booking?

USER: That's great. Please confirm my ticket under the name of Joshua Hills.

ASSISTANT: Mr.Joshua Hills your booking is confirmed in AA airlines.

USER: Thank you for helping me.

ASSISTANT: Thank you have a happy journey.

USER: Welcome.