You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I'm Raymond Johnson.

ASSISTANT: Raymond, how may I help you?

USER:  I am looking for a flight to San Francisco, can you help me out in booking the flight ticket from MCO to SFO?

ASSISTANT: Sure, please provide your journey dates.

USER: Ok, my planned dates of journey are 04/12 and 04/14.

ASSISTANT: Please hold on for a while.

USER: Ok, I will wait for your reply.

ASSISTANT: Direct flight is available on your route.

USER: I need a connecting flight.

ASSISTANT: Let me check. Sorry, no airlines is providing service with a connecting flight.

USER: Not an issue, thank you for searching.

ASSISTANT: Thank you for contacting us.