You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you today?

USER: I want to cancel my reservation which is done recently due to some health issues, can you please help me in this?

ASSISTANT: Sure, we are here to help you. May I know your name further process?

USER: Thank you. Sure, my name is Samuel Edwards.

ASSISTANT: Ok wait for some I will check the reservations on your name and get back to you.

USER: Sure, I will wait.

ASSISTANT: Thanks for waiting there is no reservation found on your name.

USER: Ok, not an issue. Anyways, thank you for your service.

ASSISTANT: Thanks for approaching us.