You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello,. How can I assist you today?

USER: My name is Ryan Hill. I want to cancel my reservation due to cancel of my client meeting.

ASSISTANT: Sure, we are here to aid you. Please, wait.

USER: Sure.

ASSISTANT: Thanks for waiting. There is no reservation found on your name.

USER: No problem, thank you for your help.

ASSISTANT: Thank you for reaching us.