You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I address you?

USER: Will you please make me a plane reservation from IAD to CLT?

ASSISTANT: Sure, when are you planning your trip?

USER: I will start on Nov 9th and return on Nov 11th.

ASSISTANT: Please mention your name to proceed further.

USER: I am Sandra Thompson.

ASSISTANT: Do you need any connection between your trip?

USER: Yes, I need 1 lay by.

ASSISTANT: Which type of class you are comfortable with?

USER: I am fine with any class.

ASSISTANT: Do you need any other specifications?

USER: No.

ASSISTANT: Hawaiian airlines, flight number:1022, with one connection and price:200. Is that ok for you?

USER: Fine, please proceed.

ASSISTANT: Your ticket has been booked successfully.

USER: Thanks for your service.

ASSISTANT: Thank you for choosing us.