You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: I am planning to cancel my recent reservation. Can you please help me for this?

ASSISTANT: Sure, I am here to solve your problem. Please provide me your name to check the reservation status.

USER: Myself Ryan Parker.

ASSISTANT: Sorry Ryan Parker, there is no active reservation on your name in our database.

USER: Not a big deal, anyhow thank you very much for your kind information.

ASSISTANT: Ryan Parker, thank you for reaching us.