You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I serve you now?

USER: Please cancel my ticket, which is reserved on my name Jennifer Edwards,because my office leave was not issued to go home.

ASSISTANT: Sure, I will help you with that.

USER: Ok.

ASSISTANT: Please wait for moment, while I search for the reservation.

USER: Sure.

ASSISTANT: Thanks for waiting, sorry to inform you there is no any reservation found on your name.

USER: Ok. Thank You.

ASSISTANT: Thank you for reaching us, have a nice day ahead.