You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: Help me in cancellation of my flight ticket, which I have made earlier?

ASSISTANT: Ok, please provide me your name.

USER: Sure, my name is Betty Moore.

ASSISTANT: There is no reservation found with your name.

USER: Ok, no problem. Thanks for the information.

ASSISTANT: Have a good day.