You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I serve you?

USER: I am Donna Rodriguez. I need to book a flight ticket from MSP to PHX, Can you please help me for booking?

ASSISTANT: Sure. Can I know your travelling dates?

USER: I would like to travel on 02/03 to return on 02/05.

ASSISTANT: Do you need any break?

USER: I need a connecting flight.

ASSISTANT:  In which class do you want to travel?

USER: I am comfortable with any class.

ASSISTANT: Please be on hold for sometime, as I can check a flight for your journey with the best airlines.

USER: Ok, no problem. Thanks for your information.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: No, issue. Thank you.

ASSISTANT: Thank you for choosing us.