You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you today?

USER: My name is Christopher Jackson, can you please help me in cancel my reservation?

ASSISTANT: Sure. Ok, wait for some time.

USER: Thank you. Ok.

ASSISTANT: Thanks for waiting we found reservation and your ticket has been cancelled sucessfully. Thanks for approaching us.

USER: Thank you for the help and your service.