You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I'm William Walker.

ASSISTANT: How can I assist you?

USER: I am planning to attend music concert at PHL, can you please help me with booking a flight ticket from CLT?

ASSISTANT: Sure, can I know your travel dates?

USER: Sure, I would like to take off on 09/10 and return back on 09/12.

ASSISTANT: Please give me a minute.

USER: Sure.

ASSISTANT: The flight 1028 of Delta airlines is available on your requested dates with a price of 100 and with 1 connection. Shall I proceed?

USER: Yes, please proceed with the booking.

ASSISTANT: William, your reservation has been done successfully.

USER: I appreciate your help, thank you.

ASSISTANT: You are welcome.