You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I am Brandon Evans want to cancel reservation due to heavy rainfall. Can you help me in cancelling?

ASSISTANT: Sure, we are here to help you. Wait for some time I will check the reservations on your name and get back to you.

USER: Ok.

ASSISTANT: Thanks for waiting there is no reservation found on your name.

USER: Ok, no issues. Thank you for your response.

ASSISTANT: Thanks for approaching us.