You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I need to travel from CLT to OAK, can you help me in doing that?

ASSISTANT: Sure, may I know your planned travel dates please?

USER: My trip dates are Apr 03 to 05.

ASSISTANT: Would you like to travel in a connecting flight or a direct flight?

USER: I need a connecting flight.

ASSISTANT: Do you have any class preference?

USER: No.

ASSISTANT: May I know your good name please?

USER: Emma Roberts here.

ASSISTANT: Do you have any particular time for departing and returning?

USER: No, please go ahead.

ASSISTANT: We found JetBlue airline with economy class and flight number is 1005 with arrival time is 4:00 hours and departure time is 12:00 hours.Shall I proceed for booking?

USER: Ok, please proceed.

ASSISTANT: Your ticket is booked.

USER: Thank you.

ASSISTANT: You are welcome.