You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: My plan to surprise my girlfriend on her birth day but due to some health issues I want to cancel my recent reservation,. Can you help me?

ASSISTANT: Yes, I can help you. May I know your name to check with the current status?

USER: I am Angela Gonzalez.

ASSISTANT: Thank you, we did not find any reservation on your name.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for reaching us.