You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: I am Samantha Williams.

ASSISTANT: Nice meeting you Samantha.

USER: I am not feeling well. So I can not complete my trip, can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, I am glad to help you with that.

USER: Ok, thank you for accepting my request.

ASSISTANT: Please wait a moment to check your previous reservation.

USER: Ok, take your own time.

ASSISTANT: We regret to inform you that, there is no reservation on your name in our records.

USER: Ok, fine thank you for checking.

ASSISTANT: Thank you for reaching us, hope you have a great day.