You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I support you today?

USER: I have an earlier reservation to sign a new contract for new project, due to some issues it has been cancelled. Can you aid me to cancel my recent reservation?

ASSISTANT: Sure, we are euphoric to help you.

USER: Thank you.

ASSISTANT: May I know your name?

USER: Sure, you can check the reservation on the name of Katherine Lewis.

ASSISTANT: Ok, please wait for a few seconds.

USER: Sure.

ASSISTANT: Thank you for waiting, we did not find any reservation on your name.

USER: That's Ok, thanks for your help.

ASSISTANT: Thank you for availing us.