You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I aid you?

USER: I am Richard Collins. Please help me in booking from EWR to CLT.

ASSISTANT: Sure, can you share your journey dates?

USER: My journey dates are from Jan 11 to Jan 13.

ASSISTANT: Do you have any preferences?

USER: I need to return in the afternoon.

ASSISTANT: Do you have any other specifications?

USER: I need a connecting flight.

ASSISTANT: There is a connecting flight with number 1025 in airline Southwest, the fare is 300 in economy class. Can I book it?

USER: Ok, please book it.

ASSISTANT: Your ticket is reserved, the depart time is 4:00 AM and return time is 18:00 PM.

USER: Thank you.

ASSISTANT: Thank you for reaching us.