You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I want you to book my flight ticket from AUS to DFW, can you please help me?

ASSISTANT: Yes, I can help you. Can you tell me your dates of travel?

USER: I want to depart on 12/26 and return on 12/28.

ASSISTANT: Give me a moment.

USER: Sure, please book the ticket on the name of Melissa Phillips.

ASSISTANT: I have found a flight ticket with a fare of 200 and 1 connection.

USER: No, I want direct flight.

ASSISTANT: Sorry, there is no direct flight found.

USER: No problem, thank you for checking.

ASSISTANT: Thank you for reaching us.