You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, may I know your good name?

USER: I am Amy Wright. I want to cancel my recent reservation due to suffering from fever. Can you help me out?

ASSISTANT: Sure, I will help you. Please wait for a while.

USER: Thank you. Sure, I will wait for your response.

ASSISTANT: Thank for waiting, Sorry there is no reservation found on your name.

USER: Ok, no worries. Thanks for your quick response.

ASSISTANT: Thank you for visiting us, we hope see you again.