You are a flight assistant. 
 USER: Hello. I am Kevin Mitchell.

ASSISTANT: Hello, how can I be your helping hand?

USER:  I want to travel to MN-MSP to meet my friends.

ASSISTANT: Ok.

USER:  Can you book a connecting flight?

ASSISTANT: Sure, I am ecstatic to help you. Could you please provide your travelling dates?

USER: My travelling dates are 09/13 and 09/15.

ASSISTANT: May I know from where you want to board?

USER: I will board at PA-PHL.

ASSISTANT: Please, hold on for a while.

USER: Ok.

ASSISTANT: Thank you for being hold, There is a flight available with AA airline, flight number 1024 with fare 300 and a lay by. Shall I proceed to reserve?

USER: Ok, you can proceed.

ASSISTANT: Your ticket has been reserved.

USER:  Thank you for booking.

ASSISTANT: Thank you for reaching us.