You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I have booked a flight ticket recently as per my interested destination but I need your help in cancelling that ticket.

ASSISTANT: Sure, I am here to help you out. Please give me a while.

USER: Ok.

ASSISTANT: Can I know your good name please?

USER: Myself Brandon Thomas.

ASSISTANT: Sorry to say this Thomas, there are no reservation found with your name.

USER: No issues, thanks a lot.

ASSISTANT: Thank you for reaching us. Have a good day.