You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I guide you at present?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, I am here to help you with cancellation.

USER: Ok.

ASSISTANT: May I know your good name please?

USER: Myself Ryan Scott.

ASSISTANT: Thanks for providing your name, please standby.

USER: Ok, I will wait.

ASSISTANT: Thanks for your time, there was no reservation found on your name to cancel it.

USER: Ok, thanks for your information.

ASSISTANT: Thank you for availing us.