You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Ruth Roberts. I made a reservation earlier to go for a trip with my friends, due to important meeting with my share holders I want to cancel my recent reservation?

ASSISTANT: Sure, I can help you. Please wait a while.

USER: Ok.

ASSISTANT: Thanks for your time. We found a reservation by this name.

USER: Please cancel it.

ASSISTANT: Your flight ticket has been cancelled.

USER: Thanks for your service.

ASSISTANT: Thank you.