You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you?

USER: I am Katherine Jones. I want to cancel my recent reservation as my plan to meet my friend has been cancelled because of my busy work.

ASSISTANT: Ok.

USER: Help me in cancelling my reservation.

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Give me a minute, I will check the previous list and let you know the details of it.

USER: Sure.

ASSISTANT: Thank you for your time. No reservation found on your good name.

USER: Its ok, I think it is cancelled by my assistant manager.

ASSISTANT: Thank you for reaching us, have a good day.

USER: Thank you for your effort.