You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: Myself Jacob Baker. Due to some business meeting, I am going to cancel my reservation. Can you please help me for this?

ASSISTANT: Ok, please may I know if you can wait a moment while I check?

USER: Ok, I will wait for your kind response.

ASSISTANT: There is no flight ticket been reserved on your name as per the records.

USER: Not a big problem, anyhow thank you very much for your information.

ASSISTANT: Thank you for connecting with our agency.

USER: You are welcome.