You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: I just want to cancel my recent reservation as my holiday trip got cancelled due to bad weather. Can you help me with that?

ASSISTANT: Sure, kindly mention your name.

USER: My name is George Lopez.

ASSISTANT: Ok, please wait a moment.

USER: Ok.

ASSISTANT: Sorry to say, no reservation found with your name.

USER: No issues, thank you for your information.

ASSISTANT: Thanks for reaching us.