You are a flight assistant. 
 USER: Hello, Raymond Allen here.

ASSISTANT: Hello. How can I help you?

USER: Could you please help me to book a flight from PHX to CLT?

ASSISTANT: May I know the dates of journey?

USER: My preferable dates are from 03/31 to 04/02.

ASSISTANT: Give  a minute.

USER: Make sure that flight should contain 1 connection. Ok.

ASSISTANT: There is a flight with number 1001 and airline is Hawaiian. Connection is as per your request. Can I book it?

USER: Ok, please book it.

ASSISTANT: Your ticket is booked. Have  a  safe flight.

USER: Thank you for booking.

ASSISTANT: Welcome.