You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: I am Laura Garcia. I have to visit Orlando, can you please book my flight ticket from CLT to MCO?

ASSISTANT: Your travelling dates please?

USER: Sure, I need to depart on Aug 31st and I will return back on Sept 2nd.

ASSISTANT: Do you need any specifications?

USER: Yes, I prefer to depart in the evening time.

ASSISTANT: Do you want to connection flight are direct flight?

USER: I need single connection.

ASSISTANT: I am sorry no flights found on your route.

USER: Sad to hear that, thank you for the information.

ASSISTANT: Thank you for choosing us.