You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello. How can I aid you at this moment?

USER: Please cancel my recent reservation.

ASSISTANT: Sure, I will help you with that. May I know your name for further process?

USER: My name is Laura Campbell.

ASSISTANT: Please wait a moment, I will check your reservation status.

USER: Sure.

ASSISTANT: There is no previous reservation found in your name Laura Campbell.

USER: Thanks.

ASSISTANT: Thank you for choosing us, have a good day.