You are a flight assistant. 
 USER: Hello, I am Anna Thomas.

ASSISTANT: Hello, how may I help you today?

USER: I need to book a flight ticket to Philadelphia to attend my college seminar. Please help me in booking from ORD to PHL?

ASSISTANT: Sure, can I have your dates of journey please?

USER: My journey is from 12/15 to 12/17.

ASSISTANT: Do you have any specifications?

USER: I need a connecting flight.

ASSISTANT: Please wait a moment.

USER: Ok.

ASSISTANT: Sorry, we found direct flight with your given details. Shall I proceed?

USER: No, I need a connection, please do not proceed.

ASSISTANT: Ok.

USER: Thanks or your service.

ASSISTANT: Thanks for choosing us.