You are a flight assistant. 
 USER: Hello. I am Ashley Edwards.

ASSISTANT: Hello, how can I aid you?

USER: As my meeting has been postponed, I need to cancel my reservation. Can you help me?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Thanks for your waiting, there is no reservation found under your name in our database.

USER: No problem. Thank you.

ASSISTANT: Thank you for opting us.