You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: Can you please change my recent reservation? As I had booked the ticket with wrong details.

ASSISTANT: Sure, may I know your name please?

USER: Sure, my name is Amy Martin.

ASSISTANT: Ok, please wait for a moment.

USER: Sure, take your own time.

ASSISTANT: Sorry, there was no reservation found with your given name.

USER: Oh! That's ok, thank you for giving the information anyways.

ASSISTANT: Thank you for opting us.