You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: I need to book a flight ticket from SFO to MCO, can you please help me for booking?

ASSISTANT: Sure, I am here to help you for this. When are you planning your trip?

USER: I would like to travel on 03/19 to return on 03/21.

ASSISTANT: May I know your name please?

USER: Shirley Adams here.

ASSISTANT: Is there any connection limit?

USER: I need a connecting flight.

ASSISTANT: Do you have any other specifications regarding your journey?

USER: No.

ASSISTANT: There is a flight with Delta Airlines and the ticket fare is 200. Would you like me to make the booking now?

USER: Ok, proceed for booking.

ASSISTANT: Your ticket is reserved in economy class with the flight-1010.

USER: Thanks for your information.

ASSISTANT: Thank you very much for approaching our agency.