You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. What assistance do you need from our agency?

USER: Can you please help me in flight ticket booking process from MCO to DCA?

ASSISTANT: Sure, I am here to help you with that. Can you please tell me your travel dates?

USER: Thank you for your response, I want to take off on Nov 09 and book my return ticket also on Nov 11.

ASSISTANT: Ok, please tell me your preferences about the connection limit.

USER: I want to travel in direct flight.

ASSISTANT: Can I have your name please?

USER: Sure, my name is Timothy Taylor.

ASSISTANT: Sorry to inform you that, there are no flights available in this route with the dates you have given.

USER: Oh! It's ok, no problem. Thank you for your information.

ASSISTANT: Most welcome. Thank you for choosing us.