You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I am Nicole Jackson. I want to cancel my reservation due to my health issues, so please help me in cancellation.

ASSISTANT: Sure, I am here to help you. Please give me a minute, I will check the status and revert to you.

USER: Sure.

ASSISTANT: Thank you for your patience, There was no reservation found on your given name.

USER: Not an issue. Thank you.

ASSISTANT: Thank you for reaching us.