You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: I am Edward Hernandez.

ASSISTANT: Glad to meet you Edward Hernandez.

USER: I book a flight in last month, I want cancel my reservation due to extension of mt project? Could you help in that?

ASSISTANT: Ok, let me check the status of your reservation to cancel it.

USER: Ok.

ASSISTANT: Actually, there is no reservation under your name.

USER: Oh! that's ok, thank you for providing information.

ASSISTANT: Welcome, It's my pleasure.