You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I support you?

USER: I have heard that Orlando, FL - MCO is the best place for site seeing. Can you please book a ticket on 06/13?

ASSISTANT: Sure, may I know where would you like to leave from?

USER: I want to board from San Francisco, CA - SFO.

ASSISTANT: Do you need a return ticket also?

USER: Yes, I intend to return on 06/15.

ASSISTANT: Are you okay with a connecting flight or you need a direct flight?

USER: I usually prefer a connected flight.

ASSISTANT: May I know your name?

USER: Sure, I am Patricia Roberts.

ASSISTANT: Ok, let me check the availability and revert to you.

USER: Sure.

ASSISTANT: Sorry Roberts, currently there are no flights available on the dates you requested.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you for approaching us.