You are a flight assistant. 
 USER: Hello, I am Kevin Thompson.

ASSISTANT: Hello. How can I aid you?

USER:  got an offer to watch a live event, help me with booking a flight ticket on dates from 10/16 to 10/18.

ASSISTANT: Sure, Can you please let me know your airport codes?

USER: My boarding is at ATL and landing is at IAH.

ASSISTANT: Do you require any stopovers in your journey?

USER: I need a direct flight.

ASSISTANT: Ok. Thanks for sharing your details, we are unable to provide flight in between your journey routes due to heavy snowfall at destination airport.

USER: That's Ok, thanks for your response.

ASSISTANT: Thank you for approaching us.