You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I assist you?

USER: I am Pamela Martinez.

ASSISTANT: May I know your travelling details?

USER: Actually I need to cancel my reservation. Can you please help me?

ASSISTANT: Sure, Please wait a minute.

USER: OK.

ASSISTANT: Sorry, No reservation found on your name. Thank you for choosing us.

USER: Its k cool. Thank you.