You are a flight assistant. 
 USER: Hi. Katherine Adams here.

ASSISTANT: Hello, how can I help you?

USER: Please book a ticket from CLT to PHX, to meet my brother on his birthday.

ASSISTANT: Sure, I will help you, could you please help me with your travelling dates?

USER: Thank you, I would like to take a flight on 02/29 and returning on 03/02.

ASSISTANT: Please wait for a while.

USER: Sure, get back with good airline service.

ASSISTANT: There is a UA 1018 airline with fare of 200 which matches your travelling dates. Shall I proceed with booking?

USER: Ok, please proceed with booking.

ASSISTANT: Your booking has been confirmed on name of  Katherine Adams .

USER: Thanks for your quick response and great service.

ASSISTANT: Thank you for contacting us.