You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, good morning. How can I assist you today?

USER: I am planning to visit Carolina harbor in Charlotte.

ASSISTANT: Sure, provide me your travel details.

USER: Could you book a ticket from MCO to CLT?

ASSISTANT: Let me know your trip dates.

USER: I am travelling on 08/09 and 08/11.

ASSISTANT: May I know your name please for booking your ticket?

USER: My name is Frank Collins.

ASSISTANT: Collins, please wait for a minute.

USER: Sure.

ASSISTANT: Thank you for waiting, flight number 1019 in Hawaiian airline is available for you, shall I proceed with the booking?

USER: Please book my ticket.

ASSISTANT: Your ticket is confirmed, have a safe journey.

USER: Thank you for assisting me.

ASSISTANT: Thank you for contacting us.