You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Angela Wright.

ASSISTANT: How may I aid you?

USER: I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?

ASSISTANT: Sure, I am happy to help you.

USER: Thank you.

ASSISTANT: Please wait a minute. I will check your status.

USER: Sure.

ASSISTANT: Thanks for waiting, there is no active reservation on your name to cancel.

USER: Ok no problem, thank you for your services.

ASSISTANT: Thank you for reaching us.