You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you?

USER: I am Scott Lewis. I want to book a ticket from AUS to CLT, can you help me?

ASSISTANT: Sure, can I know your planned trip dates please?

USER: My travel dates are Mar 10 and 12.

ASSISTANT: Kindly mention your connection limit?

USER: I am comfortable with any flight.

ASSISTANT: Do you need any other specifications?

USER: I want to depart and return in the afternoon.

ASSISTANT: According to your given information, we have found a flight with an American airlines of flight 1014 in an economy class with depart time 17:00 PM and return time is 19:00 PM. Would you like me to proceed?

USER: You can book it.

ASSISTANT: Your ticket has been booked.

USER: Thank you for booking.

ASSISTANT: Thank you for choosing us.