You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: I am Emma Edwards want to visit Los Angeles, can you book a ticket with price under 500?

ASSISTANT: Sure Emma, may I know your airport codes?

USER: Sure, I want to fly from OAK to LAX.

ASSISTANT: Please provide your itinerary dates.

USER: Yes, my travelling dates will be 08/03 and 08/05.

ASSISTANT: Please hold on for a moment. Let me check our website.

USER: Ok.

ASSISTANT: We found a flight with 2 connections on your route.

USER: Can you please check for 1 connection flight?

ASSISTANT: Let me check.

USER: Ok.

ASSISTANT: Southwest airlines with flight 1016 is available as per your requirements.

USER: Ok, proceed with this airline.

ASSISTANT: Emma, your ticket is confirmed.

USER: Thank you.

ASSISTANT: Thank you for approaching us.