You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I guide you?

USER: I am James Smith. I am planning to book a ticket from CLT to SFO. Can you please help me out?

ASSISTANT: Sure, I will help you. Please let me know your travelling dates.

USER: I would like travel on 10/05 and 10/07.

ASSISTANT: Ok, please wait a minute. The Southwest airlines is found with connection 1 and the ticket fare is 100. It is ok for you?

USER: Yes, you can book it.

ASSISTANT: Ok, your ticket booking is done with flight number 1011.

USER: Thank you for your service.

ASSISTANT: You are welcome. Thank you for reaching us.