You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I guide you at this moment?

USER: I would like to book a ticket from CLT to SFO, can you please help me out?

ASSISTANT: Sure, I can help you. Can I know your travel dates please?

USER: I am travelling on these dates May 8th and 10th.

ASSISTANT: Ok, please tell me your connection limit preference.

USER: I need single connected flight.

ASSISTANT: Do you have any other preferences?

USER: I don't have any other preferences.

ASSISTANT: Ok, may I know your good name please?

USER: Sandra Turner here.

ASSISTANT: The Delta airlines is found with the details you have given, can I proceed to reserve an economy class ticket?

USER: Ok, you can proceed.

ASSISTANT: I have booked your ticket with the flight-1016.

USER: Thank you for your services.

ASSISTANT: Have a nice journey. Thank you for choosing us.