You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I am planning to attend music concert at OAK, can you please help me with booking a flight ticket from SFO?

ASSISTANT: Sure, please help me with your travelling dates.

USER: I would like to take off on Nov 8 and return on Nov 10.

ASSISTANT: Ok, Do you prefer direct flight or connected flight?

USER: I am looking for a connecting flight.

ASSISTANT: Ok, Do you have any class preference?

USER: No, but I would like to depart during afternoon time.

ASSISTANT: Ok, please wait.

USER: Sure, take your time.

ASSISTANT: Thank you for waiting, There were no flights found with your given details.

USER: Ok, no issues. Thank you for the information.

ASSISTANT: May I know your name?

USER: My name is Mary Adams.

ASSISTANT: Thank you for reaching us.

USER: You are welcome.

ASSISTANT: Have a nice day.