You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I support you today?

USER: I am Kenneth Hall. Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you please help me in changing the reservation?

ASSISTANT: Please give me a moment.

USER: Sure.

ASSISTANT: We did not find any reservation on your given name in our records.

USER: No problem, thank you for the information.

ASSISTANT: Thank you for connecting with us.