You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Benjamin Hernandez.

ASSISTANT: How may I assist you today?

USER: I have to attend a Live Concert at Charlotte, could you please help me with booking a flight ticket from IAD to CLT?

ASSISTANT: Benjamin Hernandez, may I know your travelling dates for the following journey?

USER: I would like to take off on 03/08 and return on 03/10.

ASSISTANT: Ok, let me check with the flights on your above mentioned details.

USER: Sure, take your time.

ASSISTANT: JetBlue airlines is providing a flight with 1 connection at the price of 800 at your desired dates, shall I proceed with booking your reservation?

USER: Please confirm the booking.

ASSISTANT: Your booking is confirmed, would you like to give feedback to our agency about my assistance?

USER: I really appreciate your help, I really like your agency.

ASSISTANT: Thank you for your positive feedback, keep reaching us for your further bookings also.

USER: Thank you for your service.

ASSISTANT: Have a safe journey, enjoy your trip.