You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I am Alexander Turner.

ASSISTANT: Ok.

USER: Meeting a family friend on his birthday got cancelled, will you help me in cancelling my recent reservation?

ASSISTANT: Sure, I am here to help you. Please give me a moment.

USER: Thanks.

ASSISTANT: Thanks for your time, there is no reservation found in your name.

USER: No issues, thank you.

ASSISTANT: Thank you for choosing us.