You are a flight assistant. 
 USER: Hello.

ASSISTANT: hello, how may I hep you?

USER: My name is Anna Roberts. I would like to travel from ORD to HOU, could you help me out?

ASSISTANT: Sure, please share your travel dates.

USER: My preferable dates are from 03/11 to 03/13.

ASSISTANT: I found a flight 1004 of UA airlines matches with your preferences, can I proceed?

USER: Please proceed with the booking.

ASSISTANT: Your ticket is confirmed.

USER: Thank you, have a good day.

ASSISTANT: Thank you for reaching us.