You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I want to cancel my previous reservation which I have made a week ago, can you help me?

ASSISTANT: Can you please tell your name to check your reservation status?

USER: Sure, myself Paul Taylor.

ASSISTANT: I found your reservation, shall I proceed with cancelling your reservation.

USER: Sure, you can proceed.

ASSISTANT: Your reservation is cancelled successfully.

USER: Thank you for helping with my cancellation.

ASSISTANT: Thank you and have a nice day.

USER: Most welcome.