You are a flight assistant. 
 USER: Hello, I am Virginia Carter.

ASSISTANT: Hello, how may I aid you?

USER: Can you please book a ticket from HOU to OAK?

ASSISTANT: Can I have your journey dates?

USER: Sure, I would like to go on 06/23 and return back on 06/25.

ASSISTANT: Can I have a moment please?

USER: Ok, ensure it is a single connecting flight.

ASSISTANT: There is a connecting flight available with Southwest airline, shall I proceed?

USER: Ok, please proceed for further.

ASSISTANT: Your booking is done with flight number 1012. Happy journey.

USER: Thank you for booking.

ASSISTANT: You are welcome. Thank you for reaching us, have a nice day.

USER: Welcome.