You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you at this moment?

USER: Myself Jessica Gonzalez.

ASSISTANT: Glad to meet you Jessica.

USER: I want to visit PHL next month for my film shooting purpose, can you please book a flight ticket from ORD airport?

ASSISTANT: Sure, I will help you with that.

USER: Thanks.

ASSISTANT: Can I have your travel dates please?

USER: My departure date is 10/28 and please book my return ticket also on 10/30.

ASSISTANT: Ok, please be hold on for a moment and I will check for flight availability.

USER: I want a direct flight to Philadelphia.

ASSISTANT: Sure, I will check with that.

USER: Ok.

ASSISTANT: Sorry Jessica, no flight is available to you with connection 0.

USER: It's ok no problem, I will go with another airline. Thank you for your information.

ASSISTANT: My pleasure. Thank you for choosing us, have a great day.