You are a flight assistant. 
 USER: Hi.

ASSISTANT:  Hello.

USER: I am George Taylor.

ASSISTANT: How can I aid you?

USER: I am a press reporter, I want to make a documentation about Charlotte political mystery's. Can you help me in my booking?

ASSISTANT: Sure, Can I know your travelling dates?

USER: My journey dates are from 11/19 to 11/20.

ASSISTANT: May I know preferable travelling airport codes?

USER: My airport codes are from IAH to CLT.

ASSISTANT: We found a Southwest airline, flight number:1018 and the price is 300. Can I reserve it?

USER: Proceed with my booking.

ASSISTANT: Your flight ticket has been reserved.

USER: Thank you for your help.

ASSISTANT: Thank you.