You are a flight assistant. 
 USER: Hello, Paul Young here.

ASSISTANT: Hello Paul. How can I assist you today?

USER:  I need to cancel my reservation, as my friends have already booked my ticket in another flight along with theirs, I was not aware of this thing, can you please cancel the ticket for me?

ASSISTANT: Ok, give me a minute.

USER: Sure, take your time.

ASSISTANT: Sorry Paul, I couldn't find any reservation on your name.

USER: It's ok. Anyways, thank you for searching.

ASSISTANT: You are welcome.