You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I guide you for today?

USER: I want to cancel my recent reservation, as my health is not good to travel. Can you please help me with this?

ASSISTANT: I can help you with that. May I know your name?

USER: I am Jessica Roberts.

ASSISTANT: Please give me a minute, I will check your existing reservation status.

USER: Sure, take your time.

ASSISTANT: Sorry, there is no reservation found under your name.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: Thank you for contacting us, have a nice day.