You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: Can you help me to find a flight from BOS to ORD?

ASSISTANT: May I know your trip dates to go?

USER: My trip dates are 07/31 and 08/02.

ASSISTANT: May I know your name?

USER: Charles Adams here.

ASSISTANT: Ok, there is a flight-1003 with connection 1. Shall I proceed?

USER: You can proceed.

ASSISTANT: Ok, your ticket has been done with airline Southwest.

USER: Thanks for your help.

ASSISTANT: Welcome, have a good day.