You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you today?

USER: My self Ruth Gonzalez, and I want to cancel my recent reservation due to my health condition.

ASSISTANT: Sure, I am happy to help you with that. Please wait a moment to check your reservation status.

USER: Sure, take your own time.

ASSISTANT: Sorry Ruth Gonzalez, no reservation has found under your name  to cancel.

USER: No issues, thank you for your response.

ASSISTANT: Thank you for  choosing us, have a good day.