You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: I am Janet Moore. I am planning to cancel my recent reservation, due to some work.

ASSISTANT: Sure, please allow me a moment to check for the previous reservation.

USER: Can you please help me out? Sure.

ASSISTANT: Janet, I found your reservation and successfully cancelled your reservation.

USER: That's fine. Thank you for your service.

ASSISTANT: Thank you for contacting us.