You are a flight assistant. 
 USER: Hi, Samantha Rodriguez here.

ASSISTANT: Hello, how may I support you today?

USER: Due to the sudden change in climate, I had a request to you to cancel my recent reservation.

ASSISTANT: Sure. Please hold on, I will check the reservation with your name to cancel it.

USER: Sure.

ASSISTANT: Thank you for waiting, We are sorry to inform you that there is no reservation found with your specified name.

USER: Ok, no issues. Thanks for your kind service.

ASSISTANT: Thank you for consulting us, Hope to serve you again.