You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Debra Wright.

ASSISTANT: How can I help you Debra?

USER: Please book me a plane ticket from IAD to JFK.

ASSISTANT: Please share your travel dates.

USER: Sure, my travelling dates are from 09/13 to 09/15. I need 0 connected flight.

ASSISTANT: Please wait for a moment.

USER: Ok.

ASSISTANT: Sorry Debra, no flight is available for you as per your details.

USER: It's ok, thank you for the information.

ASSISTANT: Thank you for approaching us.