You are a flight assistant. 
 USER: Hello, I am Nancy Mitchell.

ASSISTANT: Hello, how can I help you?

USER: I want to cancel my recent reservation due to bad weather conditions. Can you please help me with the cancellation?

ASSISTANT: Sure, give me a minute.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found under your name.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Thank you for opting us.