You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I would like to cancel my recent reservation due to cancel of my event. Could you please help me?

ASSISTANT: Sure, I will help you. Please tell me your name.

USER: I am Kimberly White.

ASSISTANT: Sorry, I did not find any reservation under your name in our database.

USER: Sure. No worries, thank you for the information.

ASSISTANT: You are welcome and thank you for choosing us.