You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: Can you please help me in reserving the ticket from EWR to OAK?

ASSISTANT: Sure, may I know your itinerary dates?

USER: I am planning my trip on Aug 12 and again I will return back on Aug 14.

ASSISTANT: May I know your connection limit?

USER: I am planning to travel in single connection flight.

ASSISTANT: May I know your name?

USER: Myself Betty Hall.

ASSISTANT: Sorry Betty Hall, no flights are available on your route.

USER: Not a big deal, any how thank you very much for your kind information.

ASSISTANT: Thank you for reaching us.