You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you today?

USER: I'm planning to spend this weekend with my grand parents at MSP, please book a ticket from CLT.

ASSISTANT: Sure, I am here to help you in reserving. But for that, we need some information. So, please forward me your journey dates.

USER: Sure, my planned departure and return travel dates are 7th and 9th of January.

ASSISTANT: Do you have any connection limit for your journey?

USER: I'm ok with any flight.

ASSISTANT: Let me know about your class preference.

USER: Any class is ok for me.

ASSISTANT: May I know about your other specifications, if any?

USER: Yes, I want to depart in the evening time.

ASSISTANT: Please, share me your name to proceed further for documentation purpose.

USER: My name is Pamela Wilson.

ASSISTANT: Ok, please wait for a minute.

USER: Sure.

ASSISTANT: We regret to inform you that there are no flights running on your desired routes.

USER: Oh! That's ok, thank you for giving the information.

ASSISTANT: Thank you for opting us, have a good day.