You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I abet you?

USER: Joseph Nelson here. Due to bad weather, I need to cancel my reservation. Can you please help me with it?

ASSISTANT: Sure, I will help you. Please wait for a while. I will check the reservation list and let you know.

USER: Ok.

ASSISTANT: Thanks for your valuable time.

USER: Not an issue, thank you.

ASSISTANT: There was no reservation found on your name. Thank you for approaching us.