You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER:  I need to cancel my reservation which I have done to participate in dance event but unfortunately dance event got cancelled, can you help me?

ASSISTANT: Sure, I will help with that.

USER: Thanks.

ASSISTANT: But, I need your name to cancel that reservation?

USER: Sure, myself Samantha King.

ASSISTANT: Sorry, I cannot find any reservation with the name of Samantha King in our database. Do you want anymore information from us?

USER: Oh, it's ok no problem. No thanks.

ASSISTANT: Ok fine.

USER: Thank you for your information.

ASSISTANT: It's my pleasure.