You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Catherine Miller.

ASSISTANT: I am here to assist you, please can I know your concern?

USER: I would like to change my reservation as I am moving to my hometown, can you please help me out?

ASSISTANT: Ok, I will assist you. please wait a moment to check the reservations.

USER: Thank you. Sure, take your time.

ASSISTANT: There is no reservation done on your name.

USER: Ok no problem, thank you for your services.

ASSISTANT: Thank you for choosing our agency.