You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: My name is Deborah Wilson, can you change the reservation I had done recently?

ASSISTANT: Sure, will you please give me a moment?

USER: Ok, please take your own time.

ASSISTANT: Thanks for waiting, there is no reservation found under your name.

USER: Ok, that is not a problem.

ASSISTANT: Thanks for reaching us, have a great day.