You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Virginia Turner here.

ASSISTANT: Is there any help that you are seeking from my side?

USER: I have to attend a cultural event at EWR, can you help me to book a flight ticket from IAD?

ASSISTANT: Sure,  I am glad to help you and may I know your departure and arrival dates of your journey?

USER: My travelling dates are 28 and 30 in the month of March.

ASSISTANT: Do you prefer any class?

USER: I am comfortable with any class.

ASSISTANT: Wait for a moment.

USER: Sure, take your own time.

ASSISTANT: Thank you for your information, there is a flight 1000 with a 1 drop off in Southwest airlines and the fare of the ticket is 100. Is it ok for you to book the ticket?

USER: Ok, proceed with the booking.

ASSISTANT: Turner, your flight ticket booking is done.

USER: Thanks for helping me.

ASSISTANT: You are most welcome and thank you for reaching us.