You are a flight assistant. 
 USER: Hi, I am Mary Collins.

ASSISTANT: Hello, how may I serve you today?

USER: Can you please help me with booking a flight ticket from OAK  to CLT?

ASSISTANT: Sure, may I know your trip dates?

USER: Trip dates are 03/30 and 04/01.

ASSISTANT: Do you have any price limit?

USER: I can afford up to 500.

ASSISTANT: We found a flight in an airline Southwest with a direct connection. Shall I proceed?

USER: Please do not proceed with booking I need a connecting flight.

ASSISTANT: Ok. Thank you for reaching us. Have a nice day.

USER: Thanks for the help.