You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Pamela Phillips.

ASSISTANT: How may I support you?

USER: I would like to book a ticket from PHL to JFK, can you please help me out?

ASSISTANT: Sure, can I have your trip dates?

USER: I am travelling on these dates 12/26 and 12/28.

ASSISTANT: We found a flight in an airline UA with 1004 having a single connection price of 100. Shall I reserve?

USER: Ok, you can proceed.

ASSISTANT: Your flight ticket has been booked.

USER: Thank you for your services.

ASSISTANT: Thank you for opting our agency.