You are a flight assistant. 
 USER: Hi. I am Cynthia Smith.

ASSISTANT: Hello, how can I assist you for the day?

USER: Can you please help me with cancelling my recent reservation?

ASSISTANT: Sure, I am here to help you.

USER: Ok.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: We found reservation on your name. Shall I proceed to cancel?

USER: You can proceed with cancelling.

ASSISTANT: Your, reservation has been cancelled.

USER: Thank you.

ASSISTANT: Thank you for reaching us.