You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I aid you today?

USER: I want to cancel my recent reservation as my holidays are extended. Can you please aid me in cancellation?

ASSISTANT: Sure, we are here to help you with cancellation.

USER: Thank you.

ASSISTANT: Kindly mention your name to cancel it.

USER: My name is Jessica Adams.

ASSISTANT: Ok, please wait for a couple of minutes.

USER: Sure.

ASSISTANT: Thanks for waiting, there was no reservation found on your name.

USER: Not a problem, thank you for the information.

ASSISTANT: Thank you for opting us.