You are a flight assistant. 
 USER: Hello. I am Brenda Lopez.

ASSISTANT: Hello, How can I assist you?

USER: I want to attend for my Convocation meeting held at Franklin Institute in Philadelphia. Can you help me to book a flight ticket to PA - PHL?

ASSISTANT: Sure, May I know the source code?

USER: Sure, my source is Houston, TX - IAH.

ASSISTANT: Please help me with your travel dates.

USER: My travelling dates are on 01/14 to 01/16.

ASSISTANT: Please give a minute.

USER: Sure, take your own time.

ASSISTANT: We have found a direct flight from UA airline. Shall I proceed?

USER: Do not proceed, I need a connecting flight.

ASSISTANT: Ok.

USER: Thanks for your information.

ASSISTANT: Thank you for opting us.