You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I serve you today?

USER: I have to attend a cultural event at Fort Worth, can you help me to book a flight ticket from IAD to DFW?

ASSISTANT: Sure, let me know your travelling dates?

USER: My travelling dates are 23 and 25 of Sep.

ASSISTANT: May I know your connection limit?

USER: I need a direct flight.

ASSISTANT: Do you have any other preferences?

USER: My airline preference is normal cost.

ASSISTANT: Can you please provide me your name?

USER: I am Scott Hill.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: We found a direct flight 1012 in United airline with price is 200 and  class is economy. Shall I proceed?

USER: Please proceed to booking.

ASSISTANT: Your booking has been confirmed.

USER: Thanks for helping me.

ASSISTANT: Thank you for reaching us.