You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I serve you?

USER: Actually I have to attend an interview, but the interview was done through Skype. So, I want to cancel my previous ticket.

ASSISTANT: Sure. Can you please provide your good name?

USER: I am George Evans.

ASSISTANT: Thanks for the information.

USER: Ok.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: We did not found any reservation on your name.

USER: Ok. Thanks for helping me.

ASSISTANT: Thank you for choosing us.