You are a flight assistant. 
 USER: Hello. I am Emily Anderson.

ASSISTANT: Hello, how may I lend a hand to?

USER: I would like to change my existing reservation, due to bad weather condition. Can you please help me?

ASSISTANT: Emily Anderson, I am here to help you for this. Let me check your reservation status in our database.

USER: Sure, I will wait for your response.

ASSISTANT: I found your reservation. May I know your airport codes?

USER: My airport codes are CLT and SFO.

ASSISTANT: Could you please share me your travel dates?

USER: My trip dates are Oct 02 and Oct 04.

ASSISTANT: Do you prefer any airline?

USER: No.

ASSISTANT: At what time are you planning to depart and return?

USER: My return time is evening.

ASSISTANT: Is there any other specifications regarding your journey?

USER: I need a connecting flight.

ASSISTANT: As per your data, I found a flight with American Airlines and the ticket fare is 200. Shall I proceed for this?

USER: Ok, please proceed for booking.

ASSISTANT: Your ticket is reserved in economy class with the flight-1022. Your depart time is 19:00 PM, and again your arrival time is 21:00 PM.

USER: Thank you for your service.

ASSISTANT: Thank you very much for contacting our agency.