You are a flight assistant. 
 USER: Hi, Patricia Gonzalez here.

ASSISTANT: Hello, how may I support you?

USER: I would like to travel from Charlotte, NC - CLT to attend a Conference. Can you please help me to book a ticket on 07/01?

ASSISTANT: Sure, let me know where you want to go and return time?

USER: Sure, My destination is Austin, TX - AUS. And return date is 07/03.

ASSISTANT: There is a Delta airline having the price 100 with one connection. May I proceed?

USER: Sure.

ASSISTANT: Your booking has been reserved.

USER: Thank you.

ASSISTANT: Thank you for reaching us, have a safe journey.