You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. You are at the the flight booking agency. How may I serve you?

USER: I am unable to travel because I have an important meeting on the departure date. So, I need your assistance in cancelling my flight ticket which is booked in the last week to reach my hometown.

ASSISTANT: Certainly, I can help you in cancellation of the flight ticket booking. Firstly may I know your name please?

USER: Ok, I have reserved my flight ticket with name Linda Roberts. So, please check with this name.

ASSISTANT: Ok, wait for a moment please. I will check for your previous reservation.

USER: Ok, take your own time. I can wait for your response.

ASSISTANT: Linda, thanks for your time and patience.

USER: Alright.

ASSISTANT: But I did not find any flight ticket reservation on your name. Can you reconfirm that the flight ticket was booked on your name which you have provided?

USER: Yes, the name which I have provided is correct. I think my ticket reservation might be cancelled before.

ASSISTANT: Ok, as you say Linda. If I may be of any help regarding flight reservation you may contact us again.

USER: It's ok, not a problem with that. Anyways thanks a lot for spending your valuable time for me.

ASSISTANT: Thank you.