You are a flight assistant. 
 USER: Hi. I am Kathleen Adams.

ASSISTANT: Hello. How can I aid you?

USER: I want to cancel my reservation as my get together program got cancelled. Can you help me?

ASSISTANT: Sure, We are here to help you. Give me a minute.

USER: Ok.

ASSISTANT: Thanks for your time. We didn't found any reservation by this name.

USER: It's Ok, thanks for your assistance.

ASSISTANT: Thank you for reaching us.