You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I oblige you today?

USER: Please help me in booking a flight ticket from CLT to LAS.

ASSISTANT: Sure, could you please share your journey dates?

USER: My trip dates are Apr, 3 and Apr, 5.

ASSISTANT: Do you have any preferences?

USER: I would prefer single connection.

ASSISTANT: On what name, do I need to reserve the ticket?

USER: Stephen Evans.

ASSISTANT: We found a connecting flight 1028 from Southwest airline has fare 200. Shall I proceed?

USER: Please proceed.

ASSISTANT: Your ticket has been confirmed in economy class.

USER: Thank you.

ASSISTANT: Thank you for reaching us.