You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: As I postponed my meeting I need to cancel my previous booked ticket.

ASSISTANT: Sure, I will help you with that. Let me know your name to check your reservation?

USER: This is Debra Lewis.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: Ok, no problem.

ASSISTANT: Thank you for reaching us.

USER: Thank  you for the information.