You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I would like to book a ticket from SFO to AUS, can you please help me out?

ASSISTANT: May I know your travel dates please?

USER: I am travelling on these dates Nov 14th and 16th.

ASSISTANT: Do you have any connection preferences?

USER: I need direct flight.

ASSISTANT: May I know your name please?

USER: Jacob Miller here.

ASSISTANT: Is there any other concern?

USER: I don't have any other preferences.

ASSISTANT: Jacob Miller sorry, no flights found as per your preferences.

USER: Ok no problem, thank you for your services.

ASSISTANT: Thank you.