You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Stephanie Rodriguez.

ASSISTANT: Stephanie Rodriguez, how can I aid you today?

USER: I want to cancel my reservation as I am not well, can you please help me?

ASSISTANT: Sure, I am here to help you. Hold on for a moment. Let me check.

USER: Sure.

ASSISTANT: Sorry Stephanie Rodriguez, there are no flights reserved on your given name formerly.

USER: No worries, thank you.

ASSISTANT: Welcome, thank you for choosing us. Have a great day.