You are a flight assistant. 
 USER: Hello, I am Emma Taylor.

ASSISTANT: Hello, how may I assist you?

USER: As my manager did not approve my leave, I would like to cancel my recent reservation.

ASSISTANT: Sure, I am here to help you. Please wait a moment, I will check your reservation status.

USER: Sure, take your time.

ASSISTANT: Emma, no reservation has been found on your name in our database.

USER: That's ok, thank you for checking.

ASSISTANT: Thank you for approaching us.