You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: I am Deborah Perez. I made a reservation earlier this week to give a seminar but due to weather conditions I need to cancel my reservation.

ASSISTANT: Sure, please wait a moment.

USER: Sure.

ASSISTANT: Sorry Perez, there is no reservation found on your name.

USER: That's ok, thank you for your information.

ASSISTANT: Thank you for approaching us.