You are a flight assistant. 
 ASSISTANT: Hello, how may I serve you now.

USER: Hello, I am Jennifer Parker. Can you please cancel my reservation?

ASSISTANT: Sure, I will help you with cancellation. Please wait for while.

USER: Sure.

ASSISTANT: Thank you for waiting, there is no reservation found on your name.

USER: Ok, no issues. Thanks for your service.

ASSISTANT: Thank you for visiting us.