You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: I am Dorothy Wilson. I want to see my brother as he met with an accident. Can you please book my flight ticket from MSP to OAK?

ASSISTANT: Sure, can you share your journey dates?

USER: Yes, I want to depart on Sept 27th and I will return back on Sept 29th.

ASSISTANT: Do you have any preferences?

USER: No, I only prefer for a single connection flight for my journey.

ASSISTANT: There is a connecting flight with number 1021 in airline Hawaiian, the fare is 100 in economy class. Can I book it?

USER: Yes, please book my ticket for me.

ASSISTANT: Your ticket is reserved.

USER: Thank you very much for your help.

ASSISTANT: Thank you for availing us.