You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I have cancelled all my plans due to hot climate, can you please help to cancel my recent reservation?

ASSISTANT: Sure.

USER: Myself Emily Anderson.

ASSISTANT: Ok. Sorry to inform you that there is no reservation found on your name.

USER: Ok, that's fine. Thank you for your information.

ASSISTANT: You are welcome Emily.