You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how best can I guide you?

USER: Please book a flight ticket from ORD to MSP?

ASSISTANT: Sure, do you need a connecting flight or a direct flight?

USER: I need a connecting flight.

ASSISTANT: Can I know your trip dates?

USER: Sure, my journey dates are Sept 19 and Sept 21.

ASSISTANT: Can I know your specifications?

USER: No.

ASSISTANT: Can I know your good name?

USER: I am Margaret Lopez.

ASSISTANT: Thank you for your details, we found a connecting flight 1010 in class economy which is in United airline. Shall I proceed?

USER: Go ahead.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you for your help.

ASSISTANT: Thank you.