You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Richard White.

ASSISTANT: How may I help you today?

USER: Please book me a ticket from Oakland, OAK to Los Angeles, LAX to meet my family?

ASSISTANT: Sure, may I know your journey dates please?

USER: I have planned to travel on 12/27 and 12/29.

ASSISTANT: Ok, please wait for some time.

USER: Ok.

ASSISTANT: Thanks for waiting, we found connecting flight 1010 in Hawaiian airline with fare of 100. Shall I proceed to book?

USER: It's good, please book this ticket.

ASSISTANT: Your ticket has been booked on your name.

USER: Thank you.

ASSISTANT: Thank you for reaching us.