You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I aid you today?

USER: I am Edward Davis. Can you help me in cancelling my recent reservation, as my football match got postponed?

ASSISTANT: Sure, please wait a moment.

USER: Ok.

ASSISTANT: I have successfully cancelled you reservation.

USER: Thank you for understanding and cancelling my reservation.

ASSISTANT: Your refund will be back with in two working days. Thank you for choosing our service.

USER: Thank you.