You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: Can you please help me in booking my flight ticket from MCO to BOS?

ASSISTANT: Sure, I will help you. Please help me with your planned travelling dates.

USER: My trip dates will be June 26th to June 28th.

ASSISTANT: Please help me with your name.

USER: I am Kimberly Anderson.

ASSISTANT: Do you need a break in your journey?

USER: I need a direct flight.

ASSISTANT: Do you have any other preferences in your journey?

USER: No, thank you for asking.

ASSISTANT: Please allow me a minute.

USER: Sure.

ASSISTANT: Thank you. Kimberly Anderson, I am really sorry to inform you that there are no flights available for your journey.

USER: Its ok, thank you.

ASSISTANT: Thank you for understanding. Thank you for reaching us. Have a great time.