You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: Can you please reserve a flight ticket from IAH to PHX?

ASSISTANT: Sure, I am gleeful to help you. Can I know your trip dates?

USER: Sure, my trip dates are 09/09 and 09/11.

ASSISTANT: Ok, please tell me your preference about the connections in between your journey.

USER: Yes, I am looking for a connecting flight.

ASSISTANT: Ok, please tell me your concern about the timings to depart and return.

USER: No.

ASSISTANT: May I know your name?

USER: Sure, my name is Karen Wright.

ASSISTANT: There is a direct flight in Delta airlines which is having a ticket fare of 200. Shall I book the ticket?

USER: Please proceed for booking.

ASSISTANT: I have booked your ticket with the flight-1016.

USER: Thank you for your service.

ASSISTANT: Have a safe flight. Thank you for opting us.