You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am William Walker.

ASSISTANT: What assistance do you need from our travel agency?

USER: Can you give some assistance in my ticket booking from CLT to DCA?

ASSISTANT: Yes, I am here to assist you with that.

USER: Thank you.

ASSISTANT: Could you please share your travelling dates?

USER: Thank you and I am probably planning to travel on 09/10 and back on 09/12.

ASSISTANT: Ok, I have found the flight with the details you have provided, the flight airlines is UA with connection limit 1 and the price is 100. Can I book your ticket?

USER: Ok, please confirm my flight ticket reservation with in the flight.

ASSISTANT: Ok, I have booked your ticket with the flight number 1013.

USER: Thank you for your immediate response in my ticket booking.

ASSISTANT: You are most welcome. Have a safe journey. Thank you for reaching our travel agency.

USER: Welcome.