You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Kathleen Adams.

ASSISTANT: What can I do for you today?

USER: Please book a ticket on 07/29 to Atlanta, GA - ATL under a fare of 200.

ASSISTANT: Sure, When are you planning to board from?

USER: I am planning to board from New York, EWR.

ASSISTANT: Sure, provide your return date please?

USER: My return date is on 07/31.

ASSISTANT: Ok, please wait for few minutes.

USER: OK.

ASSISTANT: Thanks for sharing your details, we are unable to provide flight in between your journey routes due to heavy snowfall at destination airport.

USER: Ok, thanks for the kind information.

ASSISTANT: Thank you for availing us, hope to serve you better next time.