You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I'm William Phillips.

ASSISTANT: Yes, Phillips. What can I do for you?

USER: Can you please be a helping hand to me to book my ticket from ORD to AUS?

ASSISTANT: Sure, can I know your trip dates?

USER: My travelling dates are 11/08 and 11/10.

ASSISTANT: I have found a flight for you with 1 connection in Southwest airline. Would you like to book this?

USER: Ok, happy to fly in this flight you can proceed with this flight ticket.

ASSISTANT: Sure. Your ticket has been booked.

USER: Thank you for your help.

ASSISTANT: Most welcome. Please visit again.