You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I am Daniel Roberts.

ASSISTANT: Nice to meet you Daniel. What type of help can I do for you?

USER: Unfortunately my tour was canceled, can you help me in canceling my reservation?

ASSISTANT: Sure, please wait for a minute to check reservation details.

USER: Sure.

ASSISTANT: Daniel,I am happy to tell you, your reservation has been cancelled successfully.

USER: Thank you.

ASSISTANT: It's my pleasure. Thank you for approaching us.