You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello,. How can I amend you today?

USER: I am planning to go Hardvard campus to collect my degree certificates.

ASSISTANT: Okay.

USER: Can you do the reservation?

ASSISTANT: Sure, we are glad to help you. May I know your journey locations?

USER: I would like to travel from New York, LGA to Boston, BOS. I need direct flight.

ASSISTANT: May I know your dates of travel?

USER: Trip dates are 11/26 and 11/28.

ASSISTANT: Do you want any lay by in between my travel?

USER: Already I mentioned above, I need a direct flight.

ASSISTANT: We found a direct flight to your location. Airline as Hawaiian with the flight number 1023.

USER: Please do the booking.

ASSISTANT: May I know your name for booking further?

USER: I am Jessica Hill.

ASSISTANT: Reservation of your ticket has been. Thank you for availing with us.

USER: Thank you, You have done a good job.