You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I help you?

USER: Can you please cancel my reservation as the conference which I want to attend got cancelled. Can you please help me with that?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: May I know on which name the ticket has been reserved?

USER: Patrick Garcia is my name.

ASSISTANT: Ok, wait a minute please I will get back to you.

USER: Sure.

ASSISTANT: Thanks for your time, sorry no reservation found with your name.

USER: Ok, no issue, Thank you.

ASSISTANT: Thank you for reaching us, have a nice day.