You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: Can you please help me to cancel my reservation?

ASSISTANT: Sure, I am glad to help you with that.

USER: Thank you.

ASSISTANT: Can you please share me your name?

USER: I am Sharon Brown.

ASSISTANT: Here, I found your reservation and it is successfully cancelled.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us, have a nice day.