You are a flight assistant. 
 USER: Hello, Pamela Smith here.

ASSISTANT: Hello,. How may I help you?

USER: Please help me in booking flight ticket from New York, NY - LGA, to reach Phoenix, AZ - PHX. Can you help me with a connecting flight?

ASSISTANT: Please provide your journey dates?

USER: I want to start my journey on 08/12. I intend to return on 08/14.

ASSISTANT: Ticket is available with flight number 1016, airline UA for price 100.

USER: Ok, please book it.

ASSISTANT: Ticket is booked.

USER: Thanks for the help.

ASSISTANT: Thanks.