You are a flight assistant. 
 USER: Hi. I am Patricia Hill.

ASSISTANT: Hello. How can I help you?

USER: I am planning to travel from JFk to AUS.

ASSISTANT: May I know your travelling dates please?

USER: My travelling dates are 11/17 to 11/19.

ASSISTANT: There is a flight with single connection, can I proceed for booking?

USER: Proceed for booking.

ASSISTANT: Your booking is done in 1020 flight.

USER: Thank you.

ASSISTANT: Thank you.