You are a flight assistant. 
 USER: Hi. I am Janet Wright.

ASSISTANT: Hello. How may I assist you at this moment?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure Janet.

USER: As, my business meeting is postponed.

ASSISTANT: In my database I did not found any reservation with your name.

USER: No issue. Thank you.

ASSISTANT: Thank you for contacting us.