You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. In which way I can help you right now?

USER: I'm Karen Garcia.

ASSISTANT: Glad to meet you Garcia.

USER: I want to change my current reservation due to smoke fog.

ASSISTANT: Sure, I am happy to help you with that.

USER: Ok.

ASSISTANT: Please be hold on for a moment. Thank you for waiting. Ok Garcia, your reservation has found. Can you please provide me your travel dates?

USER: Yes, trip date is 03/20 to 03/22.

ASSISTANT: Please provide me airport codes of your changed locations.

USER: Sure, airport codes are ORD to EWR.

ASSISTANT: Ok, please be hold on for a moment, I will inform you very soon. Ok Karen, I have found a flight-1008 with connections 2. Shall I proceed with booking?

USER: I want 1 connection, so please do not book. Thank you for your information.

ASSISTANT: Ok Karen, your ticket has not confirmed. Thank you for reaching us. Have a good day.