You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you today?

USER: I need to cancel my recent reservation, can you please help me?

ASSISTANT: Sure, I will help you with that. Let me know your name to check your reservation?

USER: Myself Matthew Harris.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: That's ok, thank you for the information.

ASSISTANT: Thank you for choosing us.