You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, how may I address you?

USER: Please, cancel my recent reservation as my trip got cancelled due.

ASSISTANT: Sure, may I know your good name?

USER: Sure, my name is Donna Turner.

ASSISTANT: Please give me a minute, I will get back to you with the current status.

USER: Sure, I will wait for your response.

ASSISTANT: There is no reservation found with your name in our database.

USER: Ok, I think I made my reservation with other airline. Thank you for help.

ASSISTANT: Thanks for approaching us.