You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Myself Susan Jones.

ASSISTANT: Susan Jones, how may I help you?

USER:  I want to reserve my ticket from IAH to HOU, can you please help me in this?

ASSISTANT: Sure, may I know on which dates you want to travel?

USER: Ok, my itinerary dates are 04/01 and 04/03.

ASSISTANT: Please hold on for a moment.

USER: Ok, I will wait for your reply.

ASSISTANT: UA airlines with flight 1028 is providing service with 1 connection.

USER: It's fine, please book it for me.

ASSISTANT: Your ticket is confirmed.

USER: Thank you for helping me.

ASSISTANT: Thank you for choosing us.