You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I want to cancel my recent reservation due to heavy rains. Can you help me for this one?

ASSISTANT: Sure, I am perky to help you. Please, share me your name to check your reservation status.

USER: Sure, Andrew Johnson here.

ASSISTANT: Ok, please wait for a moment.

USER: Sure.

ASSISTANT: We have found a reservation on your name. Shall I proceed by cancelling?

USER: Yes, you can proceed with cancellation.

ASSISTANT: Ok, your reservation has been cancelled.

USER: Thank you for the help.

ASSISTANT: Thanks for reaching us, have a good day.