You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I best serve you today?

USER: Can you please help me to cancel my recent reservation?

ASSISTANT: Sure, I am here to help you with that, can I know your good name to proceed further?

USER: I am Benjamin Allen.

ASSISTANT:  I found your reservation as per your request I cancelled your recent reservation.

USER: Thank you.

ASSISTANT: Thank you.