You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you today?

USER: I would like to travel from IAH to CLT. Can you please help me in this?

ASSISTANT: Sure, may I know your travel dates?

USER: My travel dates are from 07/16 to 07/18.

ASSISTANT: Do you have any specifications?

USER: I want to book my ticket in the business class with 1 connection.

ASSISTANT: May I know your name?

USER: Myself Amanda Miller.

ASSISTANT: Ok, please wait. I will check the availability of flights and get back to you.

USER: Sure.

ASSISTANT: Sorry, there were no flights found on your route.

USER: It's ok, thank you so much.

ASSISTANT: Thank you for reaching us.