You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: I am Timothy Gonzalez. I would like to cancel my reservation as I am moving on a business meet, can you please help me out?

ASSISTANT: Sure, please give me a minute.

USER: Thank you.

ASSISTANT: Sorry Timothy, there is no reservation available on your name.

USER: Ok no problem, thank you for your services.

ASSISTANT: You are welcome.