You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, how may I help you?

USER: Could you please cancel my recent reservation.

ASSISTANT: Sure, we are here to assist you. May I know your name for the cancellation process?

USER: I am Katherine Brown.

ASSISTANT: Thanks for providing your name, please wait a moment.

USER: Sure.

ASSISTANT: Thanks for your time. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: Thanks for your help.

ASSISTANT: Thanks for reaching us. Hope to serve you again.