You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, may I know how best I can help you today?

USER: Can you please help me with booking a flight ticket from CLT to ORD?

ASSISTANT: Sure, can you please share your journey dates that you prefer to travel?

USER: My travel dates are Mar 22 and 24.

ASSISTANT: Do you require any stopovers in your journey?

USER: I need a direct flight.

ASSISTANT:  Would you let us know if you have any other preferences?

USER: That's all, thanks for asking.

ASSISTANT: May I know your name please?

USER: My name is Lisa Edwards.

ASSISTANT: Ok, please wait a minute I will get back to you with the flight details.

USER: Ok.

ASSISTANT: Thank you for your time, JetBlue Airlines is providing a direct flight and the airfare is about 200 with flight 1021.

USER: You can proceed with booking.

ASSISTANT: Sure, your ticket is booked in economy class.

USER: Thank you.

ASSISTANT: Thank you for reaching us, have a nice day.