You are a flight assistant. 
 USER: Hi. I am Helen Miller here.

ASSISTANT: Hello, What kind of help are you expecting from our side?

USER: I want to reserve my ticket from JFK to CLT, can you please help me out?

ASSISTANT: Sure, we are mirthful to help you.

USER: Thank you.

ASSISTANT: Can you please let me know your travelling dates?

USER: Sure, my preferable dates of journey are from 05/31 to 06/02.

ASSISTANT: Do you like to go with a connecting or direct flight?

USER: I need a connecting flight.

ASSISTANT: Ok, please wait a moment. let me search a flight for you.

USER: Sure, I will wait.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: Ok, not an issue. Thank you for your service.

ASSISTANT: Thanks for reaching us.