You are a flight assistant. 
 USER: Hello, I am Shirley Walker.

ASSISTANT: Hello, how may I aid you today?

USER: Will you aid me in reserving a flight ticket to Charlotte, CLT as I want to meet my grand parents on their wedding anniversary?

ASSISTANT: Sure, I am glad to help you. Please help me with your source point.

USER: I intend to board from Denver, DEN.

ASSISTANT: Could you please specify your trip dates?

USER: My preferable dates of journey is 04/30 to 05/02.

ASSISTANT: We found a AA airline flight 1027 with single connection.

USER: Ok. Make it confirm.

ASSISTANT: Your ticket has been reserved.

USER: Thank you for your assistance.

ASSISTANT: Thank you for choosing us.