You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: Can you help me in cancelling my recent reservation?

ASSISTANT: Sure, may I know your good name?

USER: I am Andrew Edwards.

ASSISTANT: I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Thank you for reaching us.