You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I want to cancel my recent reservation, can you please help me with this?

ASSISTANT: May I know your name please?

USER: I am Stephen King.

ASSISTANT: Please be on hold.

USER: Sure.

ASSISTANT: No reservation found at the moment in our database as per your preferences.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: Thank you for choosing us.