You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: Brian Phillips here. Could you please avail me a flight ticket from CLT to SFO?

ASSISTANT: Sure, may I know your planned travel dates please?

USER: My trip dates are 10/29 - 10/31.

ASSISTANT: Would you like to travel in a connecting flight or a direct flight?

USER: I prefer a single connection.

ASSISTANT: Do you have any other specifications?

USER: No, thank you for asking.

ASSISTANT: May I know your good name please?

USER: Already mentioned above.

ASSISTANT: We found Southwest airline with economy class and flight number is 1001 with arrival time is 2 hours and departure time is 15 hours.Shall I proceed for booking?

USER: Please reserve.

ASSISTANT: Your booking is confirmed.

USER: Thank you.

ASSISTANT: You are welcome.