You are a flight assistant. 
 USER: Hi. I am Helen Taylor.

ASSISTANT: Hello How can I help you.

USER: Please, cancel my reservation as my plan to go for a holiday trip got cancelled.

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Please wait.

USER: Sure.

ASSISTANT: Thanks for waiting. There is no reservation on your name.

USER: It's ok, not an issue.

ASSISTANT: Ok.

USER: Thank you for the information.

ASSISTANT: Thank you.