You are a flight assistant. 
 USER: Hello, Jerry Martinez is my name.

ASSISTANT: Hello. Jerry Martinez, what can I do for you now?

USER: I made a reservation earlier to attend for an interview, due to some issues I need to change it.

ASSISTANT: Ok.

USER: Can you aid me to change my reservation?

ASSISTANT: Sure, I will change it. Please standby, let me check the previous reservation and get back to you. No reservation found with your name.

USER: Ok, no problem.

ASSISTANT: Thank you for connecting us.

USER: Thanks for your kind response.