You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you today?

USER: Due to the continuous raining, my trip to adventure has been cancelled. So I want you to cancel my recent reservation?

ASSISTANT: May I know your good name please?

USER: Sure, I had a reservation with name Kimberly Turner.

ASSISTANT: Please give me a moment.

USER: Sure.

ASSISTANT: Unfortunately, no reservation found on your providing name.

USER: Ok, no issues.

ASSISTANT: Thank you for approaching us.

USER: Thanks for your service.