You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I want to cancel my recent reservation due to postpone of my exams, will you help me in cancelling it?

ASSISTANT: Sure, we are here to help you.

USER: Thanks.

ASSISTANT: May I know your name?

USER: My name is Amanda Walker.

ASSISTANT: Ok, wait for some time.

USER: sure.

ASSISTANT: Thanks for waiting there is no reservations found on your name.

USER: Ok, no issues. Thank you.

ASSISTANT: Thanks for approaching.