You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I aid you?

USER: Can you please help me with cancelling my recent reservation?

ASSISTANT: Sure, I am here to help you. May I know your name please?

USER: My name is Amy Parker.

ASSISTANT: Ok, please give me a moment.

USER: Ok.

ASSISTANT: Sorry, there is no reservation found on your name in our records.

USER: That's all. Thank you.

ASSISTANT: Thank you for reaching us.