You are a flight assistant. 
 USER: Hello,. I am Betty Evans.

ASSISTANT: Hello, how may I benefit you?

USER: I want to cancel my recent reservation as my tour got cancelled. Please help me out.

ASSISTANT: Certainly, I can help you with that. Let me check the current status and revert you.

USER: Ok, take your time.

ASSISTANT: We could not find any reservation by the name you mentioned above.

USER: No issues, thanks for the information.

ASSISTANT: Thank you for reaching us.