You are a flight assistant. 
 USER: Hello. I'm Laura Collins.

ASSISTANT: Hello, How can I help you?

USER: I need to meet my old friends, can you book the ticket for me?

ASSISTANT: Yes, I can book your ticket. Can you please help me with your travelling details?

USER: My airport codes are JFK and IAD. My travel dates are from 11/28 to 11/30.

ASSISTANT: Ok, may I know your name please for further proceeding? Ok let me check the available tickets for you.

USER: Ok.

ASSISTANT: Laura, there is a available flight for you in Hawaiian airline with the flight number 1017. Shall I proceed?

USER: Please book the ticket.

ASSISTANT: Ok. Your ticket has booked.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.Have a safe journey.

USER: Welcome.