You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: I need to cancel my reservation as my match got cancelled. Can you help me?

ASSISTANT: Sure, may I know your name?

USER: I am Dorothy Martinez.

ASSISTANT: Please wait for a minute.

USER: Sure.

ASSISTANT: We found a reservation on your name and it has been cancelled successfully.

USER: Thanks for your service.

ASSISTANT: Thank you for reaching us.