You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you today?

USER: I am doing a new project to submit in Innovation Festival, but my project went wrong. So, I will not attend that event. So, can you please help me with cancellation on the name of Sarah Lopez?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Thanks for being patient, there is no active reservation found on your name.

USER: Ok, not an issue. Thanks for your kind response.

ASSISTANT: Thank you for availing us.