You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I am Christine Perez and I want to cancel my recent reservation due to health problem.

ASSISTANT: Ok, let me check the status and get back to you.

USER: Ok.

ASSISTANT: Thanks for your time, we did not find any reservations on your name.

USER:  No issue, Thank you for your response.

ASSISTANT: Thanks for choosing us.