You are a flight assistant. 
 USER: Hello, I am Patricia Baker.

ASSISTANT: Hello, how may I help you?

USER: I want to book a flight ticket from TX-IAH to NC-CLT to meet my family.

ASSISTANT: Please provide me your journey dates?

USER: My departure day is 06/04, return day is 06/06.

ASSISTANT: Please wait a moment. I will check and get back to you.

USER: Ok.

ASSISTANT: We are happy to inform you that there is a flight found with fare 100. Flight number:1024, Airline:Southwest. Shall I proceed for booking?

USER: Yes, please.

ASSISTANT: Your booking has been done.

USER: Thank you for your service.

ASSISTANT: Thanks for reaching us.