You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: Susan Perez here. I would like to book a flight from BOS to PHX where I have an business agreement to make.

ASSISTANT: Sure, may I know your travel dates?

USER: My travel dates are as follows Sept 08 and Sept 10.

ASSISTANT: Please share me your name.

USER: Already mentioned.

ASSISTANT: Do you have any specifications?

USER: I would like to board a direct flight.

ASSISTANT: Sorry, there is no direct flight on your route.

USER: No issue, thank you for the assistance.

ASSISTANT: Thank you for choosing us.