You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: I am Cynthia White. Can you please aid me in cancelling my recent reservation?

ASSISTANT: Sure, please give me a moment.

USER: Ok, I will wait a moment.

ASSISTANT: Thanks for waiting, there is no reservation found under your name.

USER: Thank you for the information, not a problem I will check the mails to know about it?

ASSISTANT: Thanks for reaching us, have a great day.