You are a flight assistant. 
 USER: Hi,. I am Steven Rodriguez.

ASSISTANT: Hello, How can I help you?

USER: Can you please hold me a flight ticket from Austin, TX - AUS  to reach Oakland, CA - OAK?

ASSISTANT: Sure, Please help me with your travel dates.

USER: My trip dates are 02/08 - 02/10.

ASSISTANT: Please wait a minute.

USER: Ok.

ASSISTANT: Sorry, No flights found with your chosen dates.

USER: Not a problem, thank you.

ASSISTANT: Thank you for choosing us.