You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Laura Hill.

ASSISTANT: How can I guide you?

USER: I want to visit my friend for her birthday, can you help me in booking the ticket?

ASSISTANT: Sure, please provide the travelling details?

USER: It's from OAK to EWR. The dates of travel are from 04/11 to 04/13.

ASSISTANT: I found a flight 1000 of JetBlue airlines on your requested dates. Shall I proceed?

USER: Please book the ticket.

ASSISTANT: Ok, your ticket is confirmed.

USER: Thank you for your time.

ASSISTANT: Welcome.