You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am David Collins.

ASSISTANT: How may I guide you today?

USER: Can you help me to book a flight from CLT to LAS?

ASSISTANT: Sure, I will help you with that. Can you please share your preferable journey dates?

USER: My travelling dates are 12/16 and 12/18.

ASSISTANT: Please wait for a minute.

USER: Ok.

ASSISTANT: I found a ticket for you with price of 100, flight number is 1019 and connection is 1. Is it ok for you?

USER: Proceed with booking.

ASSISTANT: I confirmed your ticket successfully.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.