You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: My business meeting has been cancelled. So, I would like to cancel my reservation. Can you please help me with that?

ASSISTANT: Sure, can you please tell the name on which your the reservation is confirmed?

USER: Sure, my name is Virginia Mitchell.

ASSISTANT: Yes, I found the reservation. Shall I proceed with the process that you have requested?

USER: Yes, please proceed with cancelling my reservation.

ASSISTANT: Your reservation is cancelled successfully.

USER: Thank you for your help.

ASSISTANT: Thank you and have a nice day.