You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I want to book the flight ticket from LAS to MSP. Can you please help me?

ASSISTANT: May I know your dates on which you are planning to depart and arrive?

USER: Dates are Apr 17 and Apr 19.

ASSISTANT: Are you comfortable with connecting flight or direct flight?

USER: Connected flight required.

ASSISTANT:  If you can help me with your name, I can check with the availability of flights.

USER: Cynthia Baker.

ASSISTANT: Thanks for sharing your details, we are unable to provide flight in between your journey routes.

USER: Not an issue. Thanks for checking.

ASSISTANT: Thank you for choosing us.