You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you at this moment?

USER: I am Patricia Edwards. I would like to book a ticket to Chicago, can you please help me out?

ASSISTANT: Sure Patricia Edwards, I am happy to help you with that. Can I have your travel dates please?

USER: I am travelling on these dates 11/20 and 11/22.

ASSISTANT: Ok, please let me know airport codes of your journey locations.

USER: I am flying from IAH to ORD.

ASSISTANT: Ok, please wait a moment.

USER: Sure, take your time. Make sure my connection limit is 1.

ASSISTANT: Yes, I have found a flight in UA airlines with connection 1and price 200, is it ok for you?

USER: Ok, you can proceed with this flight.

ASSISTANT: Ok Patricia Edwards, I have reserved a ticket with flight number 1000.

USER: Thank you for your services.

ASSISTANT: Thank you for choosing us, have a great journey.