You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I had done flight ticket booking last week to spend my holiday vacation with my family. But, due to some weather conditions I would like to cancel my booking which I have done. Can you help me?

ASSISTANT: Sure, I will help you. Let me check your details and get back to you. May I know your name for documentation?

USER: I am Kenneth Taylor.

ASSISTANT: I found your reservation, can I proceed?

USER: Yes, you can proceed to cancel that reservation.

ASSISTANT: Your reservation has been cancelled successfully. Thank you for reaching us, have a good day.

USER: Thanks for helping me.