You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I render you today?

USER: I want to cancel my recent reservation, can you please help me out?

ASSISTANT: Sure, may I know your good name?

USER: Sure, my name is Christopher Perez.

ASSISTANT: Ok, please wait for a minute.

USER: Ok, take your time.

ASSISTANT: I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: It's ok, thank you for the information.

ASSISTANT: Thank you for reaching us.