You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I abet you today?

USER: I am Pamela Miller. As my schedule of going to my office got cancelled, can you help me in cancelling my reservation?

ASSISTANT: Sure, please wait for a while.

USER: Sure.

ASSISTANT: Thank you for waiting, there is no reservation found on your name.

USER: Ok, no issues.

ASSISTANT: Thank you for opting us.

USER: Thank you for your information.