You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Stephanie Taylor.

ASSISTANT: How can I help you?

USER: Owing to an emergency, I need to cancel my existing reservation. Can you please help me out?

ASSISTANT: Sorry, no reservation found by your name.

USER: Ok, not an issue.

ASSISTANT: Thank you.

USER: Thank you for the information.