You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you at this moment?

USER: I need a direct flight from BOS to OAK. Can you make a reservation for me?

ASSISTANT: Sure, I am happy to help you. May I know your travel dates?

USER: Thank you. my planned trip dates are on Nov 05 and return on Nov 07.

ASSISTANT: Ok, do you need any halts in between your journey?

USER: Ok, I need a direct flight.

ASSISTANT: Sorry to inform you that, there are no direct flights found in this route on the dates you have given.

USER: That's fine, no problem.

ASSISTANT: May I know your good name please?

USER: Yes, I am Paul Moore.

ASSISTANT: Ok, thank you for providing the information.

USER: Thank you for your information.

ASSISTANT: You are welcome.