You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Joseph Adams.

ASSISTANT: Adams, how can I assist you today?

USER: I just need your help in making my reservation from PHX to IAH.

ASSISTANT: Please let me know your travel dates.

USER: Sure, my travelling dates are from 11/15 to 11/17.

ASSISTANT: Hold on for a moment please.

USER: Ok.

ASSISTANT: There is a flight from Frontier airlines available with 1 connection.

USER: Ok, please confirm my reservation.

ASSISTANT: Your ticket is confirmed with flight number 1012.

USER: Thank you so much.

ASSISTANT: You are welcome.