You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you today?

USER: I made a reservation earlier this week to meet my friend,  due to bad weather conditions I need to cancel it, Can you please check the reservation by this name Patrica Young?

ASSISTANT: Sure, please wait a while.

USER: Sure.

ASSISTANT: Thank you for being wait. Unfortunately there is no reservation found by your name.

USER: Ok, no issue. Thank you.

ASSISTANT: Thank you for opting us and have a great day.