You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you now?

USER: I am Virginia Miller. Can you please help me in cancelling my recent reservation, as my exam got cancelled.

ASSISTANT: Sure, I am ready to help you with that.

USER: Thank you.

ASSISTANT: Please wait a moment to check your reservation status.

USER: Ok.

ASSISTANT: Sorry Virginia Miller, no reservation has found under your name to cancel.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you for choosing us, have a good day.