You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: I want to cancel my recent reservation due to cancel of my seminar.

ASSISTANT: Sure, I am mirthful to help you with that. May I know your name please?

USER: I am Nicole Harris.

ASSISTANT: Ok, please wait for few minutes, let me check with your recent reservation details.

USER: Sure.

ASSISTANT: There is no reservation found on your name in our database to cancel.

USER: No worries, thank you for the information.

ASSISTANT: Thank you for reaching us, have a great day.