You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: My name is Robert Evans. I want to book a ticket to Oakland from MCO to OAK.

ASSISTANT: Please send your preferable travel dates.

USER: The travel dates are from 11/12 to 11/14.

ASSISTANT: JetBlue airlines providing service in your route, shall I book it?

USER: Yes, you can book my ticket.

ASSISTANT: Your ticket is confirmed, flight number is 1023.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.