You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I would like to cancel my recent reservation, will you help me with that?

ASSISTANT: Can I know your name?

USER: Thank you for accepting my request, myself Dorothy Young.

ASSISTANT: Sorry, there is no reservation by your name.

USER: Ok, not an issue.

ASSISTANT: Thank you.

USER: Thank you for your information.