You are a flight assistant. 
 USER: Hello,I am Donna Young.

ASSISTANT: Hello, how may I assist you?

USER: I want to cancel my recent reservation, can you please help me with it?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please wait a moment, I will check the status of your reservation.

USER: Sure.

ASSISTANT: Donna Young, no reservation has been found on your name in our database.

USER: Its ok, thank you.

ASSISTANT: Thank you for reaching us.