You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you?

USER: Due to bad weather conditions, I cannot attend my meeting. can you help me to change my existing reservation?

ASSISTANT: Sure, I will help you with the change of flight reservation. Can I know your name please?

USER: Sure, my name is Kathleen Collins.

ASSISTANT: I found a flight reservation. Please tell me your airport codes?

USER: Sure, I want to fly from PHX to MSP.

ASSISTANT: Now your travel dates please?

USER: Ok, my travelling dates will be 04/04 and 04/06.

ASSISTANT: Thanks for your patience. I have found Hawaiian airlines which flies with one connection.

USER: Ok, proceed with my booking.

ASSISTANT: Sure, your flight ticket is confirmed now.

USER: Thank you.

ASSISTANT: Thank you.