You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I aid you?

USER: Owing an emergence, I want to cancel my recent reservation. Can you help me with it?

ASSISTANT: Sure. Can you please share your good name?

USER: My name is Edward King.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: We did not found any reservation on your name.

USER: Ok, no issues. Thanks for the help.

ASSISTANT: Thank you for opting us.