You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I have made a reservation for a direct flight but I need to meet my friend at mid airport So, please modify my reservation for a connecting flight?

ASSISTANT: Ok, may I know your name?

USER: My name is Melissa Anderson.

ASSISTANT: Ok, please wait for a moment.

USER: OK.

ASSISTANT: Sorry, no reservation found with your name.

USER: Ok, no problem. Thanks for your time with us.

ASSISTANT: Thank you for opting us.