You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I help you?

USER: I am Ashley Baker. I need to cancel my recent reservation due to cancel of my arts event.

ASSISTANT: Ok.

USER: Could you please help me.

ASSISTANT: Sure, We are here to help you. Please wait a while.

USER: Ok.

ASSISTANT: Thanks for waiting, there is no active reservation on your name.

USER: No worries, thank you for the information.

ASSISTANT: Thank you.