You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, what can I do for you today?

USER: I would like to cancel my recent reservation due to cancel of my event.

ASSISTANT: Ok. May I know your name?

USER: I am Linda Adams.

ASSISTANT: Ok, please wait for a minute.

USER: Sure.

ASSISTANT: Sorry, we couldn't find a reservation on your name to cancel.

USER: No worries, thank you for the information.

ASSISTANT: Thank you for availing us.