You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Myself Nancy Smith. I made a reservation earlier to go for a trip with my friends, due to important meeting with my share holders I want to cancel my recent reservation. Will you help me with that?

ASSISTANT: Sure, I am here to help you.

USER: Thank you for accepting my request.

ASSISTANT: Please wait for a while, I will check the status and revert to you.

USER: Ok, I will wait for your response.

ASSISTANT: Thank you for waiting, we found a reservation on your name and it is cancelled successfully.

USER: Thank you for your help.

ASSISTANT: Thank you for connecting with us.