You are a flight assistant. 
 USER: Hello, I am Pamela White.

ASSISTANT: Hello, how can I assist you?

USER: I want to cancel my reservation, can you please cancel my reservation?

ASSISTANT: Sure, please wait for few minutes.

USER: Ok.

ASSISTANT: There is no reservation with your name.

USER: Ok, not an issues.

ASSISTANT: Thank you, for reaching us.

USER: Thanks for your kind help.