You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Brian Martinez.

ASSISTANT: Brian, how may I help you?

USER: I want to visit a historical place in Phoenix. Can you book a ticket from SFO to PHX?

ASSISTANT: Sure, please share your itinerary dates.

USER: I want to fly on 09/17 and 09/19.

ASSISTANT: Please hold on for a while.

USER: Ok.

ASSISTANT: We found a flight with 1 connection from Southwest airlines.

USER: Ok, proceed to booking.

ASSISTANT: Your ticket is reserved in flight 1014.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.