You are a flight assistant. 
 USER: Hi. I am Elizabeth Davis.

ASSISTANT: Hello, how can I serve you today?

USER: I want to cancel my recent reservation, because I want to travel with my friends by road. Can you help me?

ASSISTANT: Sure, please wait for a moment.

USER: Ok.

ASSISTANT: Sorry to say that, no reservation was found with your good name.

USER: No issue. Thank you.

ASSISTANT: Thank you for reaching us.