You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Samantha Jackson.

ASSISTANT: How may I aid you?

USER: I am planning to visit Graham bell library, can you help me in booking my flight ticket from AZ-PHX.

ASSISTANT: Sure, I will help you. Where do you need to land?

USER: I would like to land on NC-CLT.

ASSISTANT: Help me with your journey dates.

USER: My planned travelling dates will be 02/28 to 03/01.

ASSISTANT: Do you have any specifications?

USER: I need a break in between the journey.

ASSISTANT: Thanks for sharing the details, there are no flights running on your route due to bad weather conditions.

USER: Its ok, thank you for your assistance.

ASSISTANT: Thank you for availing us.