You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, May I know your name?

USER: I am James Parker.

ASSISTANT: How can I provide our service to you James Parker?

USER: I want to book a flight ticket to attend a business trip on 11/06 and my return date will be 11/08.

ASSISTANT: Ok, do you need any connections in between?

USER: I need a connecting flight.

ASSISTANT: May I know where are you heading to?

USER: My airport codes are PHX and SEA.

ASSISTANT: Ok, please wait for a while.

USER: Ok.

ASSISTANT: Thanks for waiting. There are no flights available at this moment.

USER: No issue. Thank you for your help.

ASSISTANT: Thank you for consulting us.