You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, How exactly I can serve you the best today?

USER: I would like to book a ticket from JFK to BOS, can you please help me with that?

ASSISTANT: Sure, could I have your trip dates, please?

USER: The travel dates are from 03/16 to 03/18.

ASSISTANT: Is there any connection limit?

USER: I need a direct flight.

ASSISTANT: Do you have any more specifications?

USER: No.

ASSISTANT: On what name, do I need to reserve the ticket?

USER: Shirley Jones here.

ASSISTANT: Sorry, unfortunately there are no direct flights found with your request.

USER: That's ok, thank you for your help.

ASSISTANT: Thank you for opting us.