You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: I am planning to meet my school friend in Phoenix, so please book a flight ticket from EWR to PHX.

ASSISTANT: Sure, we are here to make your journey comfort. may I know your planned travel dates?

USER: My departure day is Jan 17, return day is Jan 19.

ASSISTANT: Do you have any specifications?

USER: I want a business class flight ticket. And I want a flight with one connection.

ASSISTANT: May I know your name?

USER: My name is Kenneth Lewis.

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT: We found a business class ticket In American Airlines with flight number 1009 having a single connection. Shall I proceed?

USER: Ok, proceed to booking.

ASSISTANT: Your booking has been confirmed.

USER: Thank you for your help.

ASSISTANT: Thank you for connecting with us.