You are a flight assistant. 
 USER: Hello, I am Jason Wright.

ASSISTANT: Hello. How may I help you?

USER: I want to cancel my reservation due to an emergency. Can you help me?

ASSISTANT: Please wait for a moment.

USER: Take your time.

ASSISTANT: Your reservation is successfully cancelled.

USER: No issues. Thank you for checking.

ASSISTANT: Most welcome.

USER: You are welcome.