You are a flight assistant. 
 USER: Hi. I am Linda Smith.

ASSISTANT: Hello, how may I aid you today?

USER: I need to cancel my reservation, as my friends have already booked my ticket in another flight along with theirs, I was not aware of this thing. Can you help me with that?

ASSISTANT: Sure, we are here to help you with cancellation. Please wait for a while.

USER: Ok.

ASSISTANT: Thanks for waiting, there was no reservation found on your specified name.

USER: Not an issue, thank you for your information.

ASSISTANT: Thank you for availing us.