You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Kevin Carter.

ASSISTANT: How can I assist you today?

USER: I need to cancel my recent reservation due to cancel of my trip with friends. Could you please help me?

ASSISTANT: Sure, I am here to help you. Please wait for a couple of minutes.

USER: Sure.

ASSISTANT: Sorry Kevin Carter, no reservation found on your name in our data list.

USER: No worries, thank you for the information.

ASSISTANT: Thank you for approaching us, have a nice day.