You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Anthony Davis.

ASSISTANT: How can I help you?

USER: I am planning to book a ticket from OAK to MCO. Can you please help em out?

ASSISTANT: Sure, I'll help you in that. May I know your travel dates please?

USER: I would like to travel on 09/30 and return back on 10/02.

ASSISTANT: Ok, please be on hold.

USER: Sure.

ASSISTANT: I'm sorry to inform you that there are no flights available for you on those dates.

USER: That's fine. Thank you for your service.

ASSISTANT: Thank you for choosing us.