You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: I am Ashley Baker. I want to cancel my recent ticket booking due to office work that my manager did not approve my leaves, so can you please cancel it?

ASSISTANT: Sure, we are here to help you. Please wait for a while.

USER: Ok.

ASSISTANT: Thank you for your time, we did not find any reservation on your name to cancel it.

USER: Ok, no issues.

ASSISTANT: Thank you for connecting with us.

USER: Thanks for the help.

ASSISTANT: Have a nice day.