You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I guide you?0.

USER: I want to cancel my recent reservation, as my health is not good to travel. Can you please help me?

ASSISTANT: Sure, I am here to help you. Please wait a moment.

USER: Sure.

ASSISTANT: May I know your name?

USER: I am Susan Harris.

ASSISTANT: Yes Harris, I found your reservation and it is successfully cancelled.

USER: Thank you for the help.

ASSISTANT: Thank you for using our service.