You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: I need to cancel my existing reservation, which is done recently. Can you please help me out?

ASSISTANT: Sure, I am here to help you with that.

USER: Thank you for considering my request.

ASSISTANT: Please, provide me your name to check your reservation status.

USER: Sure, myself Jerry Wilson.

ASSISTANT: Ok, please wait for a while.

USER: Sure, I will wait for your response.

ASSISTANT: Sorry, we have not found any reservation on your name in our database.

USER: Not an issue, anyway thank you for the information.

ASSISTANT: Thank you for choosing us, have a good day.