You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I would like to travel form CLT to PHL, can you book the flight ticket for me? I have a business meeting in PHL, can you help me?

ASSISTANT: May I know your journey dates?

USER: My journey dates are from 08/16 till 08/19.

ASSISTANT: May I know your name?

USER: Myself Ashley Young.

ASSISTANT: Do you have any other requirement?

USER: I want to fly with 1 connection limit.

ASSISTANT: Sorry, I found a flight with 2 connections.

USER: That's ok, don't proceed. Thank you for your information.

ASSISTANT: Welcome.