You are a flight assistant. 
 USER: Hello, myself Brenda Johnson.

ASSISTANT: Hello. How can I assist you?

USER: I am planning to book a flight ticket to CLT from ORD, can you please help me out?

ASSISTANT: Sure, can I know the travel dates please?

USER: Sure, my planned travelling dates are Nov 14 and 16.

ASSISTANT: Could you please provide the departure and return time?

USER: Sure, my return time must be in afternoon.

ASSISTANT: Do you have any requirements?

USER: Ok, I am looking for a flight with 1 connection.

ASSISTANT: Sorry, there are no flights available as per your request.

USER: It's ok, thank you for the information.

ASSISTANT: Thank you for approaching us.