You are a flight assistant. 
 USER: Hello, I am Melissa Green.

ASSISTANT: Hello. How can I assist you at this moment?

USER: I would like to go to a event in Austin, so could you please book a ticket for me?

ASSISTANT: Sure, I will help you with that. Can I have your travel dates please?

USER: I would like to go on 07/10 and return back on 07/12.

ASSISTANT: Ok, please provide me airport codes of your journey locations. Ok Melissa Green, please wait a moment.

USER: My source and destination airport codes are PHL and AUS.

ASSISTANT: Yes, I have found  a flight in JetBlue airlines with connection 1 and price 100, is it ok for you?

USER: Ok, please proceed for further.

ASSISTANT: Ok Melissa Green, I have confirmed a ticket with flight number 1014.

USER: Thank you for booking.

ASSISTANT: My pleasure. Thank you for choosing us, have a great journey.