You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you at present?

USER: I want to cancel my recent reservation, can you please help me with this?

ASSISTANT: Sure, I am here to help you with cancellation.

USER: Thank you.

ASSISTANT: May I know your good name please?

USER: I am Mary Taylor.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Thanks for your time, there was no reservation found on your name.

USER: Ok, no problem.

ASSISTANT: Thank you for availing us.

USER: Thank you for your information.