You are a flight assistant. 
 USER: Hello. I am Rebecca Hall.

ASSISTANT: Hello, how may I assist you?

USER: I would like to book a flight ticket from Charlotte, NC-CLT to New York, NY-EWR. Could you please help me with reserving a plane ticket?

ASSISTANT: Sure, may I know your travel dates?

USER: I need to start my journey on 08/05 and return on 08/07.

ASSISTANT: We found a flight on your details with airline Southwest flight number: 1002. Shall I book this ticket?

USER: You can proceed with booking.

ASSISTANT: Your ticket has been booked.

USER: Thank you for your help.

ASSISTANT: Thank you so much.