You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: I am Emily Rodriguez, can you help me to book a flight from IAH?

ASSISTANT: Please provide your trip dates.

USER: My trip dates are 08/16 and 08/18.

ASSISTANT: May I know to which place you want to travel?

USER: My destination is DCA.

ASSISTANT: Please hold on for a moment.

USER: Sure.

ASSISTANT: UA airlines with flight 1002 is available.

USER: Proceed with booking.

ASSISTANT: Emily, your ticket is confirmed.

USER: Thank you.

ASSISTANT: Thank you for approaching us.