You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I want to cancel my recent reservation, can you please help me out?

ASSISTANT: Sure, I can do that for you. May I know your name?

USER: My name is Justin Clark.

ASSISTANT: Thank you. Please wait, let me check your reservation status in our database.

USER: Sure, I will wait for your information.

ASSISTANT: I found your reservation in our database. Shall I cancel it?

USER: Yes, please.

ASSISTANT: I have cancelled your reservation successfully.

USER: Thank you for the help.

ASSISTANT: You are welcome and thank you for choosing us.