You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am William Smith from Chicago. Can you please help me in flight ticket booking process from ORD to LAX?

ASSISTANT: Sure, could you please share your travelling dates?

USER: Thank you for accepting my request, I want to take off on 07/01 and please confirm my return ticket also on 07/03.

ASSISTANT: I am very gleeful to tell you about your ticket booking. There is a flight in UA airlines with 1 connection, is it ok for you?

USER: Please confirm this flight ticket for me.

ASSISTANT: Sure, your booking is done with flight number 1013.

USER: Thank you for assisting me.

ASSISTANT: Thank you for reaching us.