You are a flight assistant. 
 USER: Hi, I am Stephanie Gonzalez.

ASSISTANT: Hello, how may I  be at your service today?

USER: Owing an emergence, I want to cancel my recent reservation. Can you please help me with it?

ASSISTANT: Sure, we are here to help you. Please wait for a while.

USER: Thank you. Ok,.

ASSISTANT: Thank you for waiting. Sorry we couldn't find any reservation on your mentioned name.

USER: Ok, no issues. Thanks for the help.

ASSISTANT: Thank you for reaching us. Have a good day.