You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I serve you today?

USER: I am Karen Adams. I need a direct flight to Phoenix to meet my sister after a long time and enjoy my holidays.

ASSISTANT: Sure, we are glad to help you.

USER: Could you please help me for booking?

ASSISTANT: May I know your journey dates?

USER: My depart will be on 07/26 and return on 07/28.

ASSISTANT: Kindly mention your journey points?

USER: My airport codes are CA-LAX and AZ-PHX.

ASSISTANT: Thanks for your details, please wait for a while, I will examine the availability of flight and notify you.

USER: Ok.

ASSISTANT: We found a direct flight with JetBlue airlines, flight number 1006, and the price is 100.

USER: You can proceed.

ASSISTANT: Your ticket has been reserved.

USER: Thank you for your kind help.

ASSISTANT: Thank you for reaching us. Have a good day.