You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: I need your help in making my flight reservation from AUS to MSP, can you please help me?

ASSISTANT: Sure, can you please let me know your trip dates?

USER: I will depart in the evening on Apr 10th and return back on Apr 12th.

ASSISTANT: Would you like to fly with connecting flight or direct flight?

USER: I am looking for a connecting flight.

ASSISTANT: Is there any other preferences that you would like to add before booking?

USER: No.

ASSISTANT: May I know your name for the documentation process?

USER: My name is William Davis.

ASSISTANT: There is a flight in AA airlines with the ticket price of 100 having one connection and economy class. Can I proceed to booking?

USER: Yes, please book the ticket.

ASSISTANT: Your booking is confirmed and the flight number is 1011.

USER: Thank you so much.

ASSISTANT: Thank you for reaching us.