You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, Good Morning. How can I help you today?

USER: I want to cancel my recent reservation, because I have a seminar in my college.

ASSISTANT: Ok, may I know your name to check your details?

USER: Sure, my name is Sarah Parker.

ASSISTANT: Ok, please hold on for a moment to check your details and further cancel it.

USER: Ok.

ASSISTANT: Sarah, there is no active reservation on your name to cancel.

USER: Ok, no issue.

ASSISTANT: Do you have any other queries?

USER: No, thank you for your information.

ASSISTANT: You are welcome. Thank you for reaching Global Booking Agency.