You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you?

USER: I am Ashley Hall. Can you please cancel my recent reservation which I was reserved in advance?

ASSISTANT: Sure, I am here to help you. Please wait for a moment to check your details in my records.

USER: Ok, sure I can wait for your response.

ASSISTANT: Thank you for waiting. Sorry, no reservation is found for this search. Thank you for choosing us, have a nice day.

USER: Ok, fine thank you for checking my status in your database.