You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I am Pamela Robinson. I want to cancel my recent reservation, can you please help me with this?

ASSISTANT: Sure, I will help you to cancel your reservation. Please allow me a moment to check your previous reservation.

USER: Sure.

ASSISTANT: Sorry, no active reservation on your name to cancel your reservation.

USER: Ok, not an issue.

ASSISTANT: Welcome, have a great day.

USER: Thank you for your time.

ASSISTANT: Thank you for for opting us.