You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you out?

USER: I am Laura Anderson. Can you help me in cancelling my recent reservation?

ASSISTANT: Sure, I will help you in cancelling the ticket.

USER: Thank you.

ASSISTANT: Sorry, there are no reservations found.

USER: Ok, No issues. Thank you.

ASSISTANT: Thank you for reaching us.