You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I aid you today?

USER: I am not feeling well to travel, can you please cancel my reservation?

ASSISTANT: Sure.

USER: Thank you.

ASSISTANT: May I know your name to check reservation.

USER: Sure, my name is Donna Adams.

ASSISTANT: Please, wait for a while.

USER: OK.

ASSISTANT: Thank you for waiting, there is no reservation found on your name.

USER: Ok, no problem. Thanks for the response.

ASSISTANT: Thank you for contacting us.