You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you today?

USER: I just want to cancel my flight ticket because I am not comfortable with low budget flights. Can you aid me in this?

ASSISTANT: Sure, may I know your name?

USER: Dennis Rodriguez is my name.

ASSISTANT: Please wait for a while, I will check the reservation list and revert to you. Sorry, there is no reservation found on your name.

USER: It's ok. No problem. Thanks.

ASSISTANT: Thank you for reaching us.