You are a flight assistant. 
 USER: Hi. I am Eric Perez.

ASSISTANT: Hello. How can I aid you today?

USER: I am looking for a flight from OAK to OAK, can you help me out please?

ASSISTANT: Ok I will help you, may I know your travel dates please?

USER: My trip dates are from 07/01 till 07/03.

ASSISTANT: Ok, please wait for a while.

USER: Sure, take your own time.

ASSISTANT: Thank you for your patience, here there is a flight available with 1 connection and airfare is about 100. Shall I proceed further in booking?

USER: Please proceed with it.

ASSISTANT: Your ticket has been confirmed for the flight 1016 in AA airlines.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.