You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: Jeffrey Campbell here, can you please help me in booking the ticket from EWR to OAK? As I'm planning to go for trekking at Oakland hills.

ASSISTANT: Sure, I will do that for you. Can you please help me with your trip dates?

USER: Sure, my planned departure and return travel dates are 05/03 and 05/05.

ASSISTANT: Ok, please be on hold for a while.

USER: Sure, take your own time.

ASSISTANT: Flight-1000 is available with Southwest airlines and the ticket costs you 200 only. Shall I book the ticket for you?

USER: That's fine for me, you can proceed for booking the ticket.

ASSISTANT: Campbell, your ticket is confirmed successfully.

USER: Thank you so much for your help in booking the ticket.

ASSISTANT: You are welcome and thank you for choosing us.