You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I need to cancel my reservation as my meeting got cancelled due to some technical issues, can you please help me in cancellation?

ASSISTANT: Sure, may I know your good name please?

USER: My name is Rebecca Moore.

ASSISTANT: Please wait for a moment.

USER: Sure, I will wait.

ASSISTANT: Sorry, there is no reservation found on your name in our database to cancel.

USER: That's ok, thank you for checking.

ASSISTANT: Thank you for approaching us.