You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I am Shirley Allen. Can you please book a flight ticket from MSP to LAS?

ASSISTANT: Sure, can you please specify me your dates of travel?

USER: Sure, I need to travel on dates of 04/21 and 04/23.

ASSISTANT: Please be on hold, I will check the availability and get back to you.

USER: Sure, take your time.

ASSISTANT: I found a direct flight with price 100. Shall I proceed?

USER: No, I need connection 1 so recheck with that.

ASSISTANT: Sorry to say, no connected flights were available on your route.

USER: Oh! It is sad to hear. Anyway, thank you for your time.

ASSISTANT: Thank you for reaching us, have a nice day.

USER: Most welcome.