You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Richard Young.

ASSISTANT: Young, how may I help you?

USER: I have a conference at Houston. Can you help me in booking a ticket from PHL to IAH?

ASSISTANT: Sure, please share your itinerary dates.

USER: My planned journey dates are 12/10 and 12/12.

ASSISTANT: Please hold on for a while.

USER: Sure, take your time.

ASSISTANT: Flight 1003 from Hawaiian airlines is providing service with 1 connection and ticket costs you 300.

USER: Please book the ticket.

ASSISTANT: Your ticket is reserved.

USER: Thank you for your assistance.

ASSISTANT: Thank you for approaching us.