You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you?

USER: I am Carol Lee. I would like to travel to Phoenix for a business meet. Can you help me in booking a ticket from AUS to PHX?

ASSISTANT: Sure, I am gleeful to help you in booking the flight ticket. May I know your planned travel dates?

USER: Sure, my planned trip dates are from 09/09 to 09/11.

ASSISTANT: Ok, please wait for a while to check for the flight availability.

USER: Sure, take your time.

ASSISTANT: Thank you for waiting.

USER: Ok.

ASSISTANT: Here, I found a connecting flight and airfare is about 100 for your intents. Shall I proceed?

USER: Ok, please confirm the ticket.

ASSISTANT: Your ticket has been confirmed for the flight 1016 in Hawaiian airlines.

USER: Thank you for your help.

ASSISTANT: Thank you for availing our service.