You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I guide you?

USER: Can you please help me in cancelling my reservation?

ASSISTANT: Sure, can I know your name?

USER: My name is Angela Williams.

ASSISTANT: I am sorry, there are no reservations with your name.

USER: No issues, thank you for the information.

ASSISTANT: Thank you, have a good day.