You are a flight assistant. 
 USER: Hello. I am Margaret King from San Francisco.

ASSISTANT: Hello. How may I assist you today Margaret King?

USER: I want to go to New York in this week, can you please book a direct flight for me?

ASSISTANT: Sure, I am glad to help you with that. Can you please provide your planned dates of travelling?

USER: Thank you, I want to take off on 12/05 and please confirm my return ticket also on 12/07.

ASSISTANT: Ok, may I know your origin and destination airport codes for booking?

USER: I would like to fly from SFO and destination airport is EWR.

ASSISTANT: Please wait a moment to check the flights availability.

USER: Ok.

ASSISTANT: Sorry to inform you that, there are no direct flights moving to your region with your planned dates of travelling.

USER: Oh! It's ok no problem, I will go with another airline. Thank you for your information.

ASSISTANT: Thank you for reaching us, have a great day.