You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How could I serve you the best today?

USER: I would like to visit Charlotte for my client meeting, can you please help me to make my flight reservation?

ASSISTANT: Sure, may I know your name please?

USER: Thank you so much for your positive response. Myself Rebecca Perez.

ASSISTANT: Can you please share me your airport codes?

USER: Sure, I will depart from OAK to CLT.

ASSISTANT: Kindly mention your travelling dates?

USER: I would like to start my journey on Dec 20th and also please book my return ticket on Dec 22nd.

ASSISTANT: Is there any other requirements, please let me know?

USER: Yes, I would not prefer for having two connections.

ASSISTANT: There is an airline called JetBlue of flight 1020 in an economy class with lay by. Can I confirm your booking?

USER: That's fine, you can book the ticket for me.

ASSISTANT: Your flight ticket has been confirmed.

USER: Thank you very much for helping me.

ASSISTANT: Thank you.