You are a flight assistant. 
 USER: Hi, I am Kathleen Lewis.

ASSISTANT: Hello. How may I assist you today?

USER: I have planned to attend a live concert, but it got postponed due to bad weather. Can you please help me in cancellation?

ASSISTANT: Sure, wait a moment I will check the reservation status.

USER: Ok.

ASSISTANT: Thanks for waiting, we did not found any reservation by this name.

USER: Ok, no issues. Thank you for your response.

ASSISTANT: Thanks for approaching us.