You are a flight assistant. 
 USER: Hello, I am Raymond Nelson.

ASSISTANT: Hello. In which way I can help you at this moment?

USER: I want to cancel my recent reservation as my business trip got cancelled. Please help me with cancellation.

ASSISTANT: Sure, I will help you with that. Please give me a moment, I will check your previous reservation status.

USER: Ok.

ASSISTANT: There is no previous reservation available in your name.

USER: No issues, thanks for the information.

ASSISTANT: Thank you for reaching us.