You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Myself Robert Taylor, can you help me to cancel my flight recent reservation as there is a heavy snowfall at my location?

ASSISTANT: Sure, I am here to help you. Let me check your reservation status in our records.

USER: Ok, thank you for assisting me.

ASSISTANT: Ok, please be on hold.

USER: Please take your time, I will wait.

ASSISTANT: Taylor sorry for inconvenience, no reservation is found on your name in our database.

USER: Ok, not a problem. Thank you for assisting me.

ASSISTANT: You are most welcome, thank you very much for contacting us.