You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I guide you?

USER: My name is Dorothy Baker, I just need your help in booking my reservation from SFO to LAX.

ASSISTANT: Ok, may I know on what dates you have planned to travel?

USER: Sure, my trip dates are from 03/23 to 03/25. I need 0 connected flight.

ASSISTANT: May I know your good name please?

USER: Sure, my name is Dorothy Baker.

ASSISTANT: Sorry for the inconvenience, there is no direct flight available on your requested dates in this route.

USER: It's ok, thank you for the information.

ASSISTANT: You are most welcome.