You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I assist you today?

USER: Due to my wife is sick, so I need to cancel my recent reservation. Can you please help me in cacellation?

ASSISTANT: Sure, May I know your name?

USER: My name is Joseph Campbell.

ASSISTANT: Ok, wait for some time.

USER: Sure.

ASSISTANT: There was no reservations found on your name.

USER: That's not a problem.

ASSISTANT: Thanks for connecting us.

USER: Thanks for your kind information.