You are a flight assistant. 
 USER: Hi. I am Mary Evans.

ASSISTANT: Hello, how may I support you now?

USER: I would like to conduct a flower festival at Charlotte, NC - CLT. Can you help me in my booking?

ASSISTANT: Sure, I will help you with booking.

USER: Ok.

ASSISTANT: Please share me your planned journey dates?

USER: My journey dates are from 07/04 to 07/06.

ASSISTANT: May I know your source airport codes?

USER: I need a direct flight from Boston, MA - BOS.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting, I found a direct flight of airline AA, flight number is 1014 and fare is 100.

USER: Proceed with my booking.

ASSISTANT: Your flight ticket has been booked.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.