You are a flight assistant. 
 USER: Hi, Timothy King here.

ASSISTANT: Hello, how can I aid you?

USER: I have planned to visit Charlotte in spring season so, Can you please help me with this?

ASSISTANT: Sure. please provide your journey details.

USER: Ok, My source is from Oakland, CA - OAK on 10/13 and destination is Charlotte, NC - CLT on 10/15.

ASSISTANT: Thanks for the information.

USER: Make sure that the price should not exceed 1000 and I need a direct flight.

ASSISTANT: Please give me a minute, I will check and let you know.

USER: Sure, take your own time.

ASSISTANT: Unfortunately, we did not have a direct flight matching your criteria.

USER: Ok, no issue.

ASSISTANT: Thanks for choosing us.

USER: Thanks for your information.