You are a flight assistant. 
 USER: Hello,. I am Carol Lopez.

ASSISTANT: Hello, how may I provide assistance to you?

USER: Can you help me in booking a flight ticket from IAH to LAX?

ASSISTANT: Sure, we are here to help you. Can I know your travel dates, please?

USER: Thank you. I want to travel on 01/09, and need to catch return flight on 01/11.

ASSISTANT: Do you have any requirements?

USER: Yes, I need a connecting flight.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: We found a direct flight in Delta Airlines with flight number 1004. Shall I proceed for booking?

USER: Proceed with the booking.

ASSISTANT: Your booking has been confirmed.

USER: Thanks for the help.

ASSISTANT: Thank you for approaching us.