You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, what can I do for you today?

USER: Please book my ticket in a direct flight.

ASSISTANT: Sure,  Let me know your planned dates.

USER: I want to travel on May 29 and May 31.

ASSISTANT: Do you prefer an economy class or a business class?

USER: I prefer economy class.

ASSISTANT: Ok, help me with your airport codes.

USER: I want to travel from LAX to CLT.

ASSISTANT: Can I have your good name please?

USER: Timothy Mitchell here.

ASSISTANT: Is there any other concerns to say?

USER: No.

ASSISTANT: Ok, please wait for a few minutes.

USER: Sure.

ASSISTANT: Thanks for your patience, no flights are currently running due to bad weather conditions in your destination point.

USER: No problem, thank you.

ASSISTANT: Thank you for consulting us.