You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you today?

USER: My name is Scott Moore, I want to cancel my reservation as my plan to visit my home is cancelled. Can you cancel my reservation?

ASSISTANT: Sure, please wait for a moment.

USER: Sure.

ASSISTANT: Sorry, there was no reservation found with your given name.

USER: Thank you for the information.

ASSISTANT: Thank you for opting us.