You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I guide at this moment?

USER: Dorothy Jackson here. Can you help me to find a flight from BOS to MSP?

ASSISTANT: Sure, I am here to help you out. Please provide me your trip dates.

USER: My trip dates are 03/22 and 03/24.

ASSISTANT: Please wait a moment to check with your intent.

USER: Make sure that connection must be 1.

ASSISTANT: Really sorry Jackson, there is no flight in your route with your preferred dates.

USER: It's ok, thanks for your information.

ASSISTANT: Thank you for reaching our agency.