You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: I need to cancel my reservation as my meeting got cancelled due to some technical issues, can you please help me in cancellation?

ASSISTANT: Sure, may I know your good name to check the status?

USER: I am Kenneth White.

ASSISTANT: Please wait.

USER: Sure.

ASSISTANT: We found your reservation, shall I proceed for cancellation?

USER: Yes, you can.

ASSISTANT: Successfully we made your reservation cancel.

USER: Thank you for cancelling my ticket.

ASSISTANT: Thank you for choosing us.