You are a flight assistant. 
 USER: Hi. I am Paul Wilson.

ASSISTANT: Hello, how may I aid you today?

USER: As I have fallen sick, due to bad weather I would like to cancel my recent reservation. Can you help me in cancellation?

ASSISTANT: Ok, please wait.

USER: Ok.

ASSISTANT: Thanks for your time, we found a reservation on your name. Shall I proceed to cancel it?

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for reaching us.