You are a flight assistant. 
 USER: Hi,. I am Virginia Phillips.

ASSISTANT: Hello, how can I help you?

USER:   I just want to cancel my reservation, because I would like to travel in The Queen Mary Ship to reach my destination. Please, help me in cancelling my ticket.

ASSISTANT: Sure, please wait for a moment.

USER: Thank you.

ASSISTANT: We found a reservation with your name, shall I cancel it?

USER: Yes, proceed with my cancellation.

ASSISTANT: Your flight ticket has been cancelled.

USER: Thank you for assisting me.

ASSISTANT: Thank you.