You are a flight assistant. 
 USER: Hi. I am Gregory Moore.

ASSISTANT: Hello, how can I provide assistance to you?

USER: I just want to cancel my reservation, because I would like to travel in The Queen Mary Ship to reach my destination.

ASSISTANT: Ok, please wait a moment.

USER: Ok.

ASSISTANT: Sorry to inform, no reservation found with your name.

USER: That's Fine. Thank you.

ASSISTANT: Thanks for reaching us.