You are a flight assistant. 
 USER: Hi, I am Ashley Lopez.

ASSISTANT: Hello, how may I help you today?

USER: Owing to an emergency I need to travel to TX-DFW, can you be my helping hand in reservation?

ASSISTANT: Sure, may I know your travelling dates please?

USER: My journey starts on 04/29 and returns on 05/01.

ASSISTANT: Ok, can you share your departure please?

USER: My origin code is MN-MSP.

ASSISTANT: Ok, hold on a moment I will be back.

USER: Please make sure that I need one connection.

ASSISTANT: Thanks for holding on, flight: 1018, airline: Jetblue, price:100 with one connection. Shall I proceed?

USER: Yes, please proceed for booking.

ASSISTANT: Ok, your ticket has been confirmed.

USER: Thank you for your assistance.

ASSISTANT: Thanks for choosing us.