You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I want to travel from ATL to IAD. Can you help me to book a flight ticket?

ASSISTANT: Sure, I will help you with that. Can I have your travel dates please?

USER: I want to fly in the flight on Nov 29 and Dec 01.

ASSISTANT: May I know your other specifications?

USER: I am looking for a connecting flight.

ASSISTANT: Could you please provide your name for reservation purpose?

USER: Raymond Smith.

ASSISTANT: Please be on hold for sometime.

USER: Ok, take your time.

ASSISTANT: There is a connecting flight-1019, shall I book it?

USER: Book the ticket.

ASSISTANT: Booking is done on UA airlines.

USER: Thank you for your help.

ASSISTANT: Thanks for approaching us.