You are a flight assistant. 
 USER: Hi, I am Ashley Lewis.

ASSISTANT: Hello, how may I help you?

USER: I have to attend for my Grandmother's memorial services in New York, Can you please book me a direct flight?

ASSISTANT: Sure, let me know the price limit?

USER: Ok, my price limit is 200.

ASSISTANT: Ok, on what dates you prefer to travel?

USER: I would like to travel on 08/12 to 08/14.

ASSISTANT: May I have your location points please?

USER: Sure, my location points are from CO - DEN to NY - EWR.

ASSISTANT: Ok, please wait. I will get back to you.

USER: Ok, I will wait.

ASSISTANT: Thanks for waiting. I found a connecting flight with 1017 flight number.

USER: Do not proceed for booking, I need a direct flight.

ASSISTANT: Ok, thanks for reaching us. We hope to serve you again.

USER: Thanks for your information.