You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you at this moment?

USER: I am Michelle Lopez, want to travel from CLT to SFO. Please help me.

ASSISTANT: Sure, may I know your travel dates?

USER: My travel dates are from 04/18 to 04/20.

ASSISTANT: Please wait for a while.

USER: Ok.

ASSISTANT: Thank you for waiting, here I found a flight with single connection and airfare is about 100. Shall I proceed further in booking?

USER: Please proceed.

ASSISTANT: Your ticket has been confirmed for the flight 1024 in Southwest airlines. Have a safe journey.

USER: Thank you.

ASSISTANT: Thank you for reaching us.