You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: My holiday vacation has been postponed.Can you please help me for cancelling the recent reservation?

ASSISTANT: May I know your name please?

USER: Sure, my name is Nancy Williams.

ASSISTANT: There is no reservation on your name, Nancy.

USER: Ok, no issue.

ASSISTANT: Thanks for reaching us.

USER: Thank you for your information.