You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: I am Timothy Adams. I have to book a flight ticket  that I am unable to do, could you please help me in booking flight ticket on dates 05/16 and 05/18?

ASSISTANT: Timothy Adams, I am here to help you for this. Could you please share me your airport codes?

USER: My airport codes are LAX and IAH.

ASSISTANT: Do you have any airline preference?

USER: I need a connecting flight.

ASSISTANT: Do you have any other specifications?

USER: No.

ASSISTANT: As per your data, there is a flight with Delta Airlines and the ticket fare is 100. Would you like me to make the booking now?

USER: Yes, please.

ASSISTANT: Your ticket is reserved in economy class with the flight-1003. Your depart time is 10:00 am, and again your arrival time is 2:00 am.

USER: Thank you for the help.

ASSISTANT: Thank you very much for approaching our agency.