You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello.

USER: I am Jacob Mitchell.

ASSISTANT: How may I aid you today?

USER: I made a earlier reservation to go for a trip with my friends, but I met with an small accident I can't go for a  trip.

ASSISTANT: Ok.

USER: Can you please cancel my recent reservation?

ASSISTANT: Sure. Please, wait for a while.

USER: Sure.

ASSISTANT: Thank you for waiting. I could not find any reservation on your name.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you for approaching us.