You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you today?

USER: I am Eric Martin here, I want to reserve my ticket from EWR to SFO, can you please help me?

ASSISTANT: Sure, I am gleeful to help you. May I know travel dates please?

USER: Sure, my planned dates of journey is from 02/11 to 02/13.

ASSISTANT: Ok, please wait for a while.

USER: Sure, I will wait.

ASSISTANT: I appreciate your patience, here there is a connecting flight available for you and airfare is about 100. Shall I proceed further in booking?

USER: Ok, please book it.

ASSISTANT: Your ticket has been confirmed for the flight 1019 in Delta airlines.

USER: Thank you for your help in booking.

ASSISTANT: You are welcome, thank you for reaching us.