You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Nancy Smith here.

ASSISTANT: Nancy, how can I assist you today?

USER: I want to meet my children, so please book my ticket from AUS to ORD.

ASSISTANT: Sure, please tell us your trip dates.

USER: My trip dates are 10/29 and 10/31.

ASSISTANT: There is a connecting flight 1011 with Hawaiian airlines available for you.

USER: Please book my ticket.

ASSISTANT: Nancy, your ticket is reserved.

USER: Thank you.

ASSISTANT: Thank you.