You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I want to cancel my recent reservation due to my plan to meet my grand parents got cancelled, can you help me in cancellation?

ASSISTANT: Sure, may I know your name?

USER: I am Jason Young.

ASSISTANT: Ok, please give me a minute to check the reservation status and get back to you.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: Ok, no issue. Thank you.

ASSISTANT: Thank you for reaching us, have a splendid day.