You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: Can you please book me a ticket from MSP to PHL? As I'm planning to meet my old friend.

ASSISTANT: Sure, I am ready to help you. May I know your travelling dates?

USER: Sure, my planned departure and return travel dates are 27th and 29th of July.

ASSISTANT: Is there any class preference?

USER: No, I'm ok with any class.

ASSISTANT: Do you need direct flight or connecting flight?

USER: I'm ok with any flight.

ASSISTANT: May I know your depart and arrival timings?

USER: I don't have any time concerns.

ASSISTANT: Do you have any specifications?

USER: Yes, I prefer normal-cost airlines to travel.

ASSISTANT: May I know your name?

USER: Yes, my name is Ashley Davis.

ASSISTANT: Please wait for a while.

USER: Sure, take your own time.

ASSISTANT: Thank you for your patience, there is a direct flight in UA airlines and price is 100. Shall I proceed?

USER: That's fine for me, please proceed for booking.

ASSISTANT: Ok, your ticket has been booked with the flight 1018.

USER: Thank you so much for your help.

ASSISTANT: Thank you for reaching us.