You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I'm planning to visit Statue of Liberty, can you please book a ticket from IAD to JFK?

ASSISTANT: Sure, may I know your planned trip dates?

USER: Sure, my planned departure and return travel dates are 16th and 18th of November.

ASSISTANT: Do you need any stop over in between journey?

USER: Yes, my maximum connection has to be 1.

ASSISTANT: Is there any class preference?

USER: No, I'm ok with any class.

ASSISTANT: Do you have any other specifications?

USER: No, I don't have any other specifications.

ASSISTANT: Please forward your name.

USER: My name is Richard Hernandez.

ASSISTANT: We found a connecting flight of fare 100 with airline Southwest and number is 1002. Can I proceed?

USER: That's fine for me, you can proceed for booking.

ASSISTANT: Your ticket has been confirmed in economy class.

USER: Thank you so much for your help.

ASSISTANT: Thank you.