You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Benjamin Turner here.

ASSISTANT: How may I assist you?

USER: I need to attend a training session at Boston, can you please book a ticket from JFK to BOS?

ASSISTANT: Sure, I am gleeful to help you. please may I know your trip dates?

USER: Ok, I want to go on 06/22 and return on 06/24.

ASSISTANT: Sorry, there are no flights found on your name.

USER: It's ok, no problem. Thank you for your help.

ASSISTANT: Thank you for reaching us.