You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I guide you?

USER: I am Kathleen Carter, want to travel from ORD to LGA. Please help me in booking my ticket.

ASSISTANT: Sure, can I know your preferable dates?

USER: Sure, my travelling dates are from 07/13 to 07/15.

ASSISTANT: Please hold on for a moment, let me check.

USER: Sure, take your time.

ASSISTANT: I found a flight 1011 of Southwest airlines matches with your preferences, can I proceed?

USER: Please proceed.

ASSISTANT: Your ticket is booked.

USER: Thank you.

ASSISTANT: Thank you, have a good day.