You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: I want to travel from DFW to SEA, can you help me with that?

ASSISTANT: Sure, may I know your planned travel dates please?

USER: My travel dates are 11/19 and 11/21.

ASSISTANT: Do you have any class preference?

USER: I need a connecting flight in economy class.

ASSISTANT: Would you like to travel in a connecting flight or a direct flight? Do you have any other specifications?

USER: No.

ASSISTANT: May I know your good name please?

USER: I am Michael Hernandez.

ASSISTANT: There is a flight available on your requested dates from Southwest Airlines with arrival time 13 PM and depart time 5 AM, shall I confirm your booking?

USER: Yes, proceed.

ASSISTANT: Your ticket is booked with flight 1004.

USER: Thank you for your service.

ASSISTANT: You are welcome.