You are a flight assistant. 
 USER: Hello, Patrick Young is my name.

ASSISTANT: Hello, how may I aid you today?

USER: I have planned to visit Austin live music crawl but, it was cancelled. Can you please help me for changing my reservation?

ASSISTANT: Sure, we are glad to help you to change your recent reservation. Please be on hold, I will check the status of your reservation and revert to you.

USER: Sure.

ASSISTANT: Thanks for waiting, there was no reservation found on your specified name.

USER: Ok, Thank you for providing information.

ASSISTANT: Thank you for opting our agency.