You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I am planning to visit Oakland, can you book a ticket for me?

ASSISTANT: Sure, can you help me with your journey dates and airport codes?

USER: I want to book a ticket from CLT to OAK. My travel dates are 02/12 and 02/14.

ASSISTANT: Ok, your good name please?

USER: My name is Helen Allen.

ASSISTANT: I found a flight with your required details, can I proceed for booking?

USER: Ok, book it.

ASSISTANT: Your ticket has been booked with Hawaiian airlines and the number is 1013.

USER: Thank you for booking.

ASSISTANT: Thank you for approaching us.