You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I was thinking to meet my friend, but last night I had a flight with him and now I don't want to meet him, so can you please cancel my reservation?

ASSISTANT: Sure, I can help you. May I know your name?

USER: My name is Nicholas Harris.

ASSISTANT: Please give me a moment to check your ticket status.

USER: Ok, I will be right here.

ASSISTANT: Sorry Nicholas Harris, no reservation is available by your name.

USER: Oh, maybe my friend cancelled it on behalf of me.

ASSISTANT: Thank you for reaching us.

USER: Thank you for your time.