You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you for today?

USER: My name is James Thomas. Can you please help me in booking a flight ticket from PHX to AUS?

ASSISTANT: I am glad to help you in booking your flight ticket James Thomas. Can you please provide your planned dates of journey?

USER: Sure, I will travel on Jan 26th and 28th.

ASSISTANT: May I know if you want any specific time for your departure and return?

USER: I don't have any specific depart time but I do want to return back in the afternoon.

ASSISTANT: Do you need any stop over in between your journey?

USER: No, please find a direct flight for me.

ASSISTANT: Sorry to say this James Thomas, there are no flights which travels to your region.

USER: Not an issue, will find an alternative to travel. Thank you.

ASSISTANT: You are welcome, thank you for reaching us.