You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: Due to some financial issues, I would like to cancel my recent reservation. Please help me out.

ASSISTANT: Sure, I will help you with that, may I know your name please.

USER: Rebecca Hill here.

ASSISTANT: Please wait for some time.

USER: Ok.

ASSISTANT: Sorry, no reservation is found on your name in our database.

USER: No issue, Thanks for the information.

ASSISTANT: Thank you for reaching us.