You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Jeffrey Collins.

ASSISTANT: How may I aid you today?

USER: I had planned to go on a trip, but it was postponed due to some reasons.

ASSISTANT: Sure, I will help you with that.

USER: Can you change my recent reservation?

ASSISTANT: Can you please give me a minute.

USER: Ok, take your time.

ASSISTANT: I am sorry to say that there is no reservation found under your details.

USER: That's ok. Anyways, thank you for your help.

ASSISTANT: Thank you for contacting us.