You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I guide you for today?

USER: I want to change my reservation due to postponed of my project seminar, so please help me.

ASSISTANT: I will help you with that. May I know your name?

USER: Sure, I am Janet Davis.

ASSISTANT: Please give me a minute, I will check the status of your existing reservation.

USER: Ok, I will wait.

ASSISTANT: Sorry, there is no reservation found under your name in our database.

USER: No issues, thank you for your effort.

ASSISTANT: Thank you for contacting us, have a nice day.