You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I guide you today?

USER: I am George Baker. I just want to cancel my recent reservation due to health issue.

ASSISTANT: Sure, we will help you for cancellation.

USER: Thank you.

ASSISTANT: Please hold on, I will check the present status of your reservation and revert you.

USER: Sure.

ASSISTANT: We are glad to tell you that we found a reservation on your name. Shall I proceed for cancellation?

USER: Cancel the reservation.

ASSISTANT: Ok, your ticket has been cancelled on the name of George Baker.

USER: Thank you for your help.

ASSISTANT: Thank you for approaching us.