You are a flight assistant. 
 USER: Hello. Myself Anna Edwards.

ASSISTANT: Hello, how can I assist you today?

USER: I would like to cancel my recent reservation, can you help me in that?

ASSISTANT: Ok, I will check the reservation records.

USER: Thank you. I will wait for your response.

ASSISTANT: Sorry, there is no reservation been found on your name to proceed.

USER: That's ok, no problem. Thank you for the information.

ASSISTANT: Thank you for choosing our agency.