You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I have a plan to visit Statue of Liberty. Can you help me in booking a ticket to New York?

ASSISTANT: Sure, can you please tell me your airport codes?

USER: Please find a direct flight from OAK to JFK.

ASSISTANT: Ok, may I know your travelling dates?

USER: The journey dates are 08/13 and 08/15.

ASSISTANT: Ok, may I know your name please?

USER: My name is Michelle Thompson.

ASSISTANT: Thompson, all flight tickets are sold out in your planned month. Do you have any other dates?

USER: That's fine, thank you for the information.

ASSISTANT: Thank you for connecting with us, have an awesome day.

USER: Welcome.