You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you at this moment?

USER: Owing to an emergency, my meeting with client got cancelled, so I want you to cancel my recent reservation.

ASSISTANT: Sure, I will help you with that. Can you please mention your name?

USER: Sure, Patrick Nelson here.

ASSISTANT: Ok, please hold on a moment.

USER: Sure.

ASSISTANT: There is no previous reservation available under your name.

USER: Ok, no issues.

ASSISTANT: Thank you for reaching us.

USER: Thank you for your information.