You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I be of your service?

USER: I need a flight ticket.

ASSISTANT: Sure, I am here to help you through the process. May I know your name please?

USER: My name is Betty Roberts.

ASSISTANT: OK, Betty. Now will you please go through your travelling necessity?

USER: I need to from MN - MSP to MA - BOS. Can you please book flight ticket?

ASSISTANT: Obviously, but to move forward with the booking I need to know your journey date. Can you please provide?

USER: My preferable dates are departure on Aug 19 and return on Aug 21.

ASSISTANT: OK, please give me some time to check and revert back to you.

USER: OK.

ASSISTANT: I am happy to inform you that a flight of Southwest airline has suited all your necessity. Ticket price is 100 and the flight number is 1021. Do you want me to continue with the booking?

USER: May I know connection limit?

ASSISTANT: Yes, sure. The flight has only single connection.

USER: Yes, you can proceed with booking.

ASSISTANT: Congratulation, your flight ticket has been reserved for previously mentioned date. Have a safe journey. And my deepest appreciation for reaching out to us.

USER: OK, thanks.