You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: My name is Janet Edwards.

ASSISTANT: Hello Janet.

USER: I am planning to go to PHX from ORD, could you please help me to book a flight?

ASSISTANT: Sure, please share the exact dates you are looking to travel.

USER: Sure, my travelling dates are from 01/07 to 01/09.

ASSISTANT: Please give me a while, I will check the availability and revert to you.

USER: Ok.

ASSISTANT: There is a airlines, which is providing service on your route, shall I book it?

USER: I want 1 connection flight.

ASSISTANT: Yes, it is exactly having 1 connection.

USER: Ok. Please book it to me.

ASSISTANT: Your ticket is confirmed, flight number is 1000. And airlines is UA.

USER: Thank you for your services.

ASSISTANT: Thank you for reaching us.