You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Michael Hill here.

ASSISTANT: Hill, how may I help you?

USER: I would like to book a ticket from HOU to IAD, can you please help me with that?

ASSISTANT: Sure, please provide your trip dates.

USER: The travel dates are from 06/29 to 07/01.

ASSISTANT: Please hold on for a while. UA airlines with flight 1017 is available.

USER: Ok. Please proceed with that.

ASSISTANT: Your ticket is confirmed.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.