You are a flight assistant. 
 USER: Hello, I am Stephanie Turner.

ASSISTANT: Hello, how may I aid you today?

USER: Can you please help me in cancelling my recent reservation, as I am suddenly fallen sick.

ASSISTANT: Sure, we are here to help you.

USER: Ok.

ASSISTANT: Please wait a moment.

USER: Ok.

ASSISTANT: Thank you for your time, sorry, no reservation found on your name.

USER: Ok, no issues. thank you for your information.

ASSISTANT: Thank you for availing us.