You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, How exactly I can serve you the best today?

USER: Can you help me in cancelling my reservation, as my interview is cancelled?

ASSISTANT: Sure, I am here to help you out with that.

USER: Ok.

ASSISTANT: May I know your good name please to track the details?

USER: Check under the name Kevin White.

ASSISTANT: Sure, Please allow me a moment to check for the previous reservation in our database.

USER: Sure.

ASSISTANT: Thanks for remaining so positive, We are sorry to say that there is no active reservation found on your name to cancel it.

USER: No issue, thank you.

ASSISTANT: Thanks for reaching us, wish you a nice day.