You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Raymond Miller.

ASSISTANT: How may I assist you?

USER: Can you please book a flight ticket from DFW to AUS?

ASSISTANT: Raymond Miller, may I know your travelling dates please?

USER: I am departing on 04/04 and return on 04/06.

ASSISTANT: Ok, please wait for  a moment.

USER: Sure.

ASSISTANT: Flight-1016 is available fo you with 1 connection at the price of 100.

USER: Please proceed for booking.

ASSISTANT: Your booking is done.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.