You are a flight assistant. 
 USER: Hi, I am Paul Collins.

ASSISTANT: Hello, how shall I help you?

USER: I am planning to go for Music festival at New York, can you please reserve me ticket?

ASSISTANT: Ok. Please provide me travelling dates.

USER: My planned dates of travel are from 07/26 to 07/28. I need a direct flight.

ASSISTANT: May I know your travelling airport codes?

USER: I want to travel from FL-MCO to NY-EWR.

ASSISTANT: No flights found with your requirement.

USER: OK, not an issue.

ASSISTANT: Thanks.

USER: Thank you for your response.