You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hell, how may I assist you?

USER: I want to cancel my flight reservation as I am unwell, can you please help me?

ASSISTANT: Sure, may I know your name?

USER: My name is Stephanie Campbell.

ASSISTANT: There is no reservation found on your given name.

USER: Not an issue, thank you for checking.

ASSISTANT: Thank you for choosing us.