You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: I am Emma Perez. I want to visit Grand Central terminal in New York, so I want to book a ticket from Atlanta.

ASSISTANT: Sure, may I know your travelling dates?

USER: I am travelling on 09/17 and return on 09/19.

ASSISTANT: Help me with the airport codes.

USER: My departure airport is ATL and destination airport is EWR.

ASSISTANT: Give me a minute.

USER: Ok.

ASSISTANT: There is a flight with number 1001 and connection is 1. Can I book it?

USER: Please proceed for booking.

ASSISTANT: Your ticket is confirmed, happy journey.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.