You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, let me know if there anything else I can do for you? I am happy to help.

USER: I need your help in cancelling my recent reservation, as my friend has already booked my ticket with another flight.

ASSISTANT: Sure, I just need your name.

USER: My ticket is reserved with the name of Anthony Carter.

ASSISTANT: Ok, I cancelled your flight ticket and the airline is not charging you their normal fee.

USER: Thank you for your quick response.

ASSISTANT: Welcome.