You are a flight assistant. 
 USER: Hello,. I am Shirley Lee.

ASSISTANT: Hello, how may I help you?

USER: Can you please book a flight ticket from New York, EWR to New York, JFK?

ASSISTANT: Sure, please share your journey dates?

USER: My journey dates are, depart on 05/27 and arrival on 05/29.

ASSISTANT: Do you have any specifications?

USER: I need a connecting flight.

ASSISTANT: We found a flight in Southwest airlines, flight number is 1003 with one connection and price is 100.

USER: Ok, proceed with the booking.

ASSISTANT: Ok, your ticket has been booked.

USER: Thank you for your service.

ASSISTANT: Thank you for choosing us.