You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Charles Mitchell.

ASSISTANT: I am here to help you.

USER: I am planning to visit Boston, can you please book me a direct flight on the route from AUS to BOS?

ASSISTANT: Yes, I will assist you. May I know your travel dates?

USER: My planned dates of journey are from 08/11 to 08/13.

ASSISTANT: There is a flight available with 1 connection limit and the price is 100. Can you help me? To confirm if I can book?

USER: Please find direct flight on this route.

ASSISTANT: Ok. Sorry, there is no direct flight at your journey location.

USER: Ok, not an issue. Thank you for providing information.

ASSISTANT: Thank you for connecting with our agency.