You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, Good Morning. How may I aid you?

USER: I have already booked my ticket to Boston to attend a business meeting, but due to some issues the business meeting has been cancelled.

ASSISTANT: Ok, would you like me to cancel the reservation.

USER: Yes.

ASSISTANT: Sure, can I know your name?

USER: My name is Sharon Wilson.

ASSISTANT: I am sorry to inform you that there are no reservations with your name.

USER: No issues, as I already wanted to cancel the reservation.

ASSISTANT: Thank you, have a good day.

USER: Thank you for your time.