You are a flight assistant. 
 USER: Hello, Scott Campbell here.

ASSISTANT: Hello, how can I help you for today?

USER: I have to meet my client in his hometown, could you book my ticket from PHX to MSP?

ASSISTANT: Scott Campbell, please share your travelling dates with me.

USER: My itinerary dates are 06/11 and 06/13.

ASSISTANT: Do you have any specifications?

USER: I need a flight with 1 connection.

ASSISTANT: Sorry to inform you but there are no flights available with 1 connection for you.

USER: No problem, thank you for your help.

ASSISTANT: Thank you for reaching our services.