You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you at this moment?

USER: The planned racing trip got cancelled and I am unable to travel my journey. Can you please help me in cancellation?

ASSISTANT: Sure, I will help you with that.

USER: Thank you for accepting my request.

ASSISTANT: Can I know your name to check your previous reservation?

USER: My name is Elizabeth Lopez.

ASSISTANT: Please be on hold.

USER: Sure, I can wait for your response.

ASSISTANT: As per your request, I have successfully cancelled your recent reservation.

USER: Thank you for cancelling my flight ticket with in quick time.

ASSISTANT: Thank you for reaching us, have a great day.

USER: Welcome.