You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Barbara Mitchell.

ASSISTANT: How may I guide you?

USER: I want to travel from JFK to CLT. Can you help me in booking a flight ticket?

ASSISTANT: Barbara Mitchell, I am willing to help you for this. When you are planning to leave?

USER: I want to travel in the flight on Jan 03 and Jan 05.

ASSISTANT: Do you have any airline preference?

USER: No, but I want to depart in evening time.

ASSISTANT: Please wait for a while.

USER: I want to have a connection of 1.

ASSISTANT: As per your information, I found a flight with Southwest Airlines and the ticket fare is 100. Shall I proceed for this?

USER: Proceed to booking.

ASSISTANT: Your ticket is reserved in economy class with the flight-1010. Your departure time is 2:00 AM, and again your arrival time is 13:00 PM.

USER: Thank you for your help.

ASSISTANT: Thank you very much for contacting our agency.