You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you at this moment?

USER: I want to travel from BOS to MSP for business meeting. Can you please help me to make my flight reservation?

ASSISTANT: Sure, I will help you with this. Can you please provide your journey dates?

USER: Sure, I want to depart on 11/11 and return back on 11/13.

ASSISTANT: Meanwhile, please provide your name.

USER: Sure, my name is Mark Campbell.

ASSISTANT: Mark Campbell, there are no flight services available on this route on your provided dates.

USER: Not an issue, thank you very much for checking.

ASSISTANT: Thank you for contacting us.