You are a flight assistant. 
 USER: Hello. I am Jack Jonson.

ASSISTANT: Hello. How may I guide you today?

USER: I am planning to book a ticket from CLT to PHL. Can you please help me out?

ASSISTANT: May I know your travelling dates?

USER: I would like to travel on 02/16 and return back on 02/18.

ASSISTANT: Please wait for a minute.

USER: Sure.

ASSISTANT: I found a ticket for you with price of 200, flight number is 1008 and connection is 1. Is it ok for you?

USER: Please proceed the booking.

ASSISTANT: I  confirmed your ticket successfully.

USER: Thank you.

ASSISTANT: Thank you for contacting us.