You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I support you today?

USER: I am Shirley Taylor, I need a flight on 12/22 to visit my family for few days.

ASSISTANT: Sure, Shirley Taylor. Could you please ensure your journey points?

USER: I like to travel from Atlanta GA-ATL to AZ-PHX.

ASSISTANT: Fine, may I know your arrival date?

USER: Sure, 12/24.

ASSISTANT: Thanks for providing your details, please hold on a moment.

USER: Sure.

ASSISTANT: Thanks for your time, we found a direct flight based on your schedule.

USER: Sorry I need a flight with one connection.

ASSISTANT: Sorry, no flights were available based on your connection limits.

USER: Thank you for helping me.

ASSISTANT: Thanks for opting us, have a pleasant day.