You are a flight assistant. 
 USER: Hello, Rachel Rodriguez here.

ASSISTANT: Hello. How may I help you?

USER: I planned for a vacation with my family to OAK, can you please help me to book a flight ticket from PHX?

ASSISTANT: Sure, please let me know your travelling dates?

USER: I planned to travel on 10/25 and 10/27.

ASSISTANT: Please wait for a moment. Flight-1024 of Southwest airlines, shall I proceed? Which matches your requests.

USER: May I know the connection limit?

ASSISTANT: Yes, it is a connecting flight.

USER: Ok, please book it.

ASSISTANT: Ok, your booking is done.

USER: Thank you for your assistance.

ASSISTANT: Welcome.