You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Jessica Jackson.

ASSISTANT: How may I help you? Nice to meet you Jessica.

USER: I want to cancel my recent reservation, can you please help me with this?

ASSISTANT: Sure, I will help you with the cancellation of flight reservation. Please wait.

USER: Sure.

ASSISTANT: Thanks for your time. I have searched online but I could not find your flight reservation to cancel it.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: Thank you.