You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you today?

USER: I want to book a ticket from CLT to DEN, can you help me?

ASSISTANT: Sure, I will help you with that. Can I know your travelling dates?

USER: My travel dates are 05/19 and 05/21.

ASSISTANT: Ok, wait for a minute.

USER: Ok.

ASSISTANT: I found a flight with the UA airlines, can I proceed for the booking?

USER: Book the ticket in the name of Sharon Martin.

ASSISTANT: Yes, Sharon your ticket is confirmed with the flight number 1022.

USER: Thank you for booking.

ASSISTANT: Thank you for approaching us.