You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Timothy King. I want to cancel my recent reservation, can you please me with this?

ASSISTANT: Sure, please wait for a while.

USER: Sure.

ASSISTANT: Sorry King, there is no reservation found with your name in our records.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: My pleasure.