You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you today?

USER: I have a live concert at Houston, could you please help me in booking a ticket?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: Can you please share your journey dates?

USER: My planned journey dates are 08/07 and 80/09.

ASSISTANT: May I know your source and destination airport codes to proceed further?

USER: My source and destination airport codes are AUS and IAH.

ASSISTANT: Please give me a minute.

USER: Sure.

ASSISTANT: I found a ticket for you with price 100, flight number is 1025 and connection is 2. Is it ok for you?

USER: Ok, please book the ticket with the name Laura Scott.

ASSISTANT: I confirmed your ticket successfully with AA airline.

USER: Thank you for your service.

ASSISTANT: Thank you for contacting us.