You are a flight assistant. 
 USER: Hello, I am Anna Smith.

ASSISTANT: Hello, how may I help you today?

USER: I would like to attend a film festival at Washington, IAD. Can you book a ticket form Austin, AUS?

ASSISTANT: Sure, can you please provide your journey dates?

USER: My journey dates are 06/16 and 06/18.

ASSISTANT: Do you have any specifications?

USER: I need a connected flight.

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT: Thanks for waiting, we found connecting flight 1006 in Southwest airline with fare of 200.

USER: Proceed with the booking.

ASSISTANT: Sure, your ticket has been booked.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us.