You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Sharon Scott.

ASSISTANT: How may I guide you today?

USER: Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you please help me in changing the reservation?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: Please wait for a minute.

USER: Sure.

ASSISTANT: I am sorry to say that there is no reservation found under your name.

USER: No problem, thank you for the information.

ASSISTANT: Thank you for reaching us.