You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I guide you?

USER: I am Patrick Hill, want to travel from CLT to LGA.

ASSISTANT: Sure, can I know your preferable dates?

USER: My travelling dates are from 05/19 to 05/21.

ASSISTANT: I found a flight 1011 of Delta airlines matches with your preferences, can I proceed?

USER: Please proceed with the booking.

ASSISTANT: Your ticket is booked.

USER: Thank you for your help.

ASSISTANT: Thank you, good day.