You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I oblige you today?

USER: The  College Football Championship Game has been postponed due to some technical issues. So, I need you assistance for changing my reservation with the name of Laura Davis.

ASSISTANT: Sure, we are perky to assist you.

USER: Thank you.

ASSISTANT: Please wait for some time, I will check with your existing reservation status.

USER: Sure.

ASSISTANT: Thank you for waiting. We hardly tried to find your reservation but, no reservation has been found with your name.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us. Have a good day.