You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I best serve you today?

USER: Could please help me in booking a flight ticket with the name of Joseph Davis?

ASSISTANT: Sure, when are you planning to travel?

USER: My trip dates are 09/14 - 09/16.

ASSISTANT: Do you need any way station with in your journey?

USER: Yes, I need a single connection.

ASSISTANT: Please share your source and destination airport codes?

USER: I want to fly from Atlanta,  GA - ATL to reach Chicago, IL - ORD.

ASSISTANT: Thank you for your details, no flights found on your route,.

USER: It's ok, thank you.

ASSISTANT: Thank you for availing with us.