You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I serve you?

USER: Can you please book the ticket from AUS to PHL? As I need to attend a wedding.

ASSISTANT: Sure. Tell me your travel dates please?

USER: Sure, my planned travel dates are 16th and 18th of August.

ASSISTANT: May I know your name please?

USER: My name is Jacob Lopez.

ASSISTANT: Are you looking for a stopover in your journey?

USER: I need direct flight.

ASSISTANT: Please wait.

USER: Sure.

ASSISTANT: Thanks for your patience. I have found united airlines which is a direct flight.

USER: That's fine for me, you can proceed for booking.

ASSISTANT: Yes, I have confirmed your flight ticket in flight number 1018.

USER: Thank you so much for your help.

ASSISTANT: Thank you.