You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I support you today?

USER: My business meeting place got changed to Phoenix, can you please modify my reservation?

ASSISTANT: Sure, I will help you in this. On whose name, you made the reservation earlier?

USER: I am Sarah Jones.

ASSISTANT: Thanks for your name, please wait.

USER: Sure, I'll wait.

ASSISTANT: Thank you for waiting, no reservation was found on your name to change.

USER: No problem, thank you for your quick response.

ASSISTANT: Thank you for availing us.