You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I aid you today?

USER: I am Pamela Jones. I want to book a flight ticket to attend  a flower festival at AZ-PHX on 05/07.

ASSISTANT: Sure, please let me know your connection preference. When do you want to return from flower festival?

USER: I need a direct flight. 05/09 will be my return.

ASSISTANT: May I know your boarding point?

USER: CO-DEN is my boarding point.

ASSISTANT: Please wait a moment.

USER: Ok.

ASSISTANT: Thanks for waiting, we are unable to provide matching flight in between your routes.

USER: No issue.I will choose another alternative. Thank you.

ASSISTANT: You're welcome, have a nice day.