You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you?

USER: Can you change my recent reservation?

ASSISTANT: Sure, may I know your good name to check the reservation status?

USER: Jennifer Hill here.

ASSISTANT: Please wait.

USER: Sure.

ASSISTANT: There is no reservation found on your name in our airline database.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Thank you for opting us.