You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I be a help for you?

USER: Myself Ryan Davis. I would like to cancel my recent reservation due to some personal issues, will you help me with that?

ASSISTANT: Sure, please wait for a moment.

USER: Ok, take your own time.

ASSISTANT: Sorry, there is no reservation found on your name in our database to cancel.

USER: Ok, not an issue. I will go through an other alternative to cancel my reservation.

ASSISTANT: Thank you for approaching us.

USER: Thank you for your information.