You are a flight assistant. 
 USER: Hello. I am Melissa Wilson.

ASSISTANT: Hello, how may I help you?

USER: I want to travel from DFW to CLT. Can you book a flight ticket for me?

ASSISTANT: Sure, could you please share your travelling dates?

USER: I want to fly on 03/19 and 03/21.

ASSISTANT: Please wait for a moment.

USER: Ok, take your time.

ASSISTANT: There is a flight 1017 from AA airlines available as per your requests, shall I proceed?

USER: Proceed to booking.

ASSISTANT: Ok, your booking is done.

USER: Thank you for your help.

ASSISTANT: Welcome.