You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you for today?

USER: My meeting was called off, so I would like to cancel my recent reservation. Will you help me with this?

ASSISTANT: Yes, I can help you with that. Give me a second, I will get back to you. Can I know your name?

USER: My previous reservation has done with the name of Michelle Scott.

ASSISTANT: Ok. Sorry to say that there is no reservation found on your name in our database.

USER: Ok, not an issue. May be something went wrong while booking.

ASSISTANT: Thank you for reaching us.

USER: Thank you for providing information.