You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Ruth Walker.

ASSISTANT: How can I assist you today?

USER: Due to an urgency, I would like to cancel my recent reservation. Will you help me with this?

ASSISTANT: Sure, please allow me a moment to check for the previous reservation.

USER: Sure, I will wait for your response.

ASSISTANT: Ruth, there is no reservation found under your name.

USER: Ok, not an issue. Thank you for providing information.

ASSISTANT: Thank you for contacting us, have a great day.