You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello how can I aid you?

USER: I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you help me in cancelling my reservation?

ASSISTANT: Sure, may I know your name?

USER: I am Timothy Clark.

ASSISTANT: Please give a minute. I will check the status and let you know.

USER: Sure.

ASSISTANT: Thanks for your time. We found a reservation on your name. Shall I proceed cancelling?

USER: Yes, please proceed.

ASSISTANT: Your ticket has been cancelled.

USER: Thanks for the quick response.

ASSISTANT: Thank you for reaching us.