You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: I am Richard Turner ams. I want to cancel my reservation as my project got ramp down. Can you help me in cancelling the reservation made on name Richard Turner?

ASSISTANT: Sure, please wait.

USER: Ok.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: It's Ok, Thanks for your response.

ASSISTANT: Thank you for contacting us.