You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you for today?

USER: I am Sharon Anderson. I would like to cancel my recent reservation because of some personal issue, can you help me with this?

ASSISTANT: Sure, I am here to help you in cancellation of your reservation.

USER: Thank you.

ASSISTANT: Please be on hold for sometime to check the active reservation with your name in our booking list.

USER: Sure, take your own time.

ASSISTANT: I regret to say that Sharon Anderson, there is no active reservation with your name to cancel.

USER: That's fine, thanks for your information anyways.

ASSISTANT: You are welcome, thank you for reaching out here. Hope you have a nice day ahead.