You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I want to cancel my recent reservation, can you please help me?

ASSISTANT: Sure, I am here to help you. May I know your name?

USER: Myself Rachel Scott.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Thank you for your time, No reservation was found on your name to cancel it.

USER: No issue, anyway thank you for checking.

ASSISTANT: Thank you for choosing us.