You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello. How can I help you?

USER: I am Virginia Clark. I want to cancel my recent reservation due to heavy rainfall.

ASSISTANT: Ok. Just a moment, I will check with reservation list and get back to you.

USER: Sure.

ASSISTANT: There is no reservation on your name, as I have gone through reservation list.

USER: Thank you, for your kind service.

ASSISTANT: Thanks for availing us, Have a great day.