You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I address you?

USER: I would like to enjoy beach holidays with my friend's in EWR. Can you please help me to book a flight ticket from OAK?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Do you need any connection limit?

USER: No, I usually prefer a direct flight.

ASSISTANT: May I know your name to reserve a flight ticket?

USER: Sure, my name is Angela Taylor.

ASSISTANT: Please help me with your travelling dates.

USER: My departure is on Sept 3 and arrival is on Sept 5.

ASSISTANT: Ok, please wait a minute.

USER: Sure.

ASSISTANT: Thank you for your time.

USER: My pleasure.

ASSISTANT: We found a direct flight with Southwest airlines in an economy class. Shall I confirm your flight ticket with this airline?

USER: Yes, you can proceed.

ASSISTANT: Your ticket has been reserved with flight number 1022.

USER: Thanks for your assistance.

ASSISTANT: Thank you for reaching us, have a nice day.