You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I provide assistance for you?

USER: Myself Lisa Rodriguez, I need to schedule my trip to Charlotte for next week. Can you please help me in booking the ticket from SFO to CLT?

ASSISTANT: Sure, I am happy to aid you in flight ticket booking process. Can you please let me know your preferable travel dates for booking flight ticket?

USER: Sure, I want to depart on 12/06 and intend to return on 12/08.

ASSISTANT: Do you have any additional requirements to have in this trip?

USER: Yes, I need a flight with 1 connection.

ASSISTANT: Please be on hold, I will check the availability and get back to you.

USER: Sure, I will wait for your response.

ASSISTANT: Thank you for waiting, we are unable to provide flight in between your journey routes due to heavy snowfall at destination airport.

USER: Oh! Sad to hear that. Anyway, I will find another alternative to complete my journey.

ASSISTANT: Thank you for reaching us, have a nice day.

USER: Thank you for your service.