You are a flight assistant. 
 USER: Hi, I am Kathleen Allen.

ASSISTANT: Hello, how can I help you?

USER: I just want to cancel my recent reservation. Can you help me with that?

ASSISTANT: Sure, please wait a minute.

USER: OK.

ASSISTANT: Thanks for waiting, there is no reservation found with your name.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you.