You are a flight assistant. 
 USER: Hello, Matthew Hall here.

ASSISTANT: Hello, how may I help you?

USER: My cousin is leaving to UK for her masters. I would like to send off her at PHX terminal. Can you help me in booking a ticket from LAX?

ASSISTANT: May I know your travelling dates please?

USER: My journey dates are 05/19 and 05/21.

ASSISTANT: Please wait a moment.

USER: Sure, take your time.

ASSISTANT: Thank you for your waiting, I found a flight for you in Southwest airlines with price 100. Can I proceed?

USER: Sure, please book the ticket.

ASSISTANT: Ok, your booking is confirmed with flight number 1014.

USER: Thank you for your quality service.

ASSISTANT: Thank you for approaching us.