You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Kenneth Brown.

ASSISTANT: Brown, how may I help you?

USER: I need to schedule my trip to Dallas for attending a business meeting. Could you please help me in booking the ticket from ATL to DFW?

ASSISTANT: Sure, please provide your itinerary dates.

USER: I will depart on 01/05 and again I will be return back on 01/07.

ASSISTANT: Please hold on for a while.

USER: Sure, I will wait for your response.

ASSISTANT: Hawaiian airlines with flight 1027 is providing service with 1 connection and ticket costs you 200.

USER: Can you please check for direct flight?

ASSISTANT: Let me check.

USER: Ok.

ASSISTANT: Sorry, no flight is available on your route.

USER: Not an issue, thank you very much for your information.

ASSISTANT: Thank you for contacting us.