You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. May I know your good name?

USER: My name is Betty Young.

ASSISTANT: How can I help you with?

USER: I want to cancel my recent reservation due to cancel of my client meeting.

ASSISTANT: Ok. Please stay online, I will revert to you.

USER: Sure.

ASSISTANT: We did not find any reservation with your name in our data base.

USER: Not an issue, thank you for your help.

ASSISTANT: Thanks for availing us, Have a great day.