You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How could I help you?

USER: I want to cancel my recent reservation. Can you help me out?

ASSISTANT: Sure, may I know your name please?

USER: Brandon Turner.

ASSISTANT: Please wait for a while.

USER: Ok, take your time.

ASSISTANT: There is no reservation found with your given name.

USER: That's ok. Anyways, thank you.

ASSISTANT: Thank you for opting us.