You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you?

USER: I need to cancel my reservation as my get together program got cancelled. Can you help me?

ASSISTANT: Sure, may I know your name please?

USER: I am Susan Turner.

ASSISTANT: Please give me a moment.

USER: Sure.

ASSISTANT: We did not find any reservation on your given name.

USER: Ok fine, thanks for your response.

ASSISTANT: Thank you.