You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, How can I assist you?

USER:  I want to cancel my reservation as my project got ramp down. Can you help me with that?

ASSISTANT: Sure, May I know your name?

USER: I am Anthony Brown.

ASSISTANT: Please wait a moment.

USER: Sure.

ASSISTANT: Sorry, No reservation found on your name.

USER: Ok, no issues. Thanks for the information.

ASSISTANT: Thank you for opting us.