You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Charles Allen here.

ASSISTANT: How may I help you out?

USER: I would like to attend a business conference in Austin, can you please help me out with booking of a flight ticket from JFK to AUS?

ASSISTANT: Sure, I will help you in booking the ticket. May I know your travelling dates please?

USER: Thank you, my departure is on 09/10 and please reserve my return ticket also on 09/12.

ASSISTANT: There is a flight with connection 1 and price 300, can I proceed?

USER: That's fine for me to travel, you can proceed with booking.

ASSISTANT: Ok, your ticket has been booked with flight number 1016.

USER: Thank you for your great help.

ASSISTANT: Thank you for reaching us.