You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you for today?

USER: I'm Mark Thomas. Please book me a ticket from CLT to AUS, as it's an emergency to go there.

ASSISTANT: Yes, I will help you about it. Do you have any limitations about the connection limit?

USER: Yes, please search for a flight with 1 connection.

ASSISTANT: Please, provide your planned days of journey.

USER: Sure, my planned travel dates are 07/29 and 07/31.

ASSISTANT: Give me a second to check available flight to your destination.

USER: Ok, take your time.

ASSISTANT: I have found a flight with 1 connected flight costs 200 by AA airline. Shall I proceed?

USER: Yes, please book the ticket.

ASSISTANT: Your flight ticket has been reserved with flight 1028.

USER: Thank you so much.

ASSISTANT: Not a problem, thank you for opting our service. Have a safe flight.