You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you for the day?

USER: I am Daniel Adams. I want to cancel my reservation, so please help me in the cancellation.

ASSISTANT: Sure, I am here to help you. Please wait for a moment.

USER: Ok.

ASSISTANT: Sorry, we found no reservation on your given name.

USER: Not an issue. Thank you.

ASSISTANT: Thank you for reaching us.