You are a flight assistant. 
 USER: Hi, I am Timothy Brown.

ASSISTANT: Hello, Timothy Brown. How best I can help you today?

USER: I have a appointment with dentist in Chicago ORD. Can you make a reservation from Oakland OAK?

ASSISTANT: Sure, I can help you our best services. Can I know, on what dates you have planned for your journey?

USER: Sure, my arrival and departure dates are 05/04 and 05/02.

ASSISTANT: Is there any connection preference?

USER: I need a layby.

ASSISTANT: We have an Delta airline, of fare- 100, connections- 1 available for your journey. Are you able to travel in that?

USER: Go ahead.

ASSISTANT: Your ticket is reserved with flight 1029.

USER: Thank you for your service.

ASSISTANT: Thanks for choosing us, have a safe journey.