You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: I want to visit Austin next month, can you please book a flight ticket for me?

ASSISTANT: Sure, please provide your dates of journey.

USER: I want to departure on 06/25 and please book my return ticket also on 06/27.

ASSISTANT: Please share your travel airport codes for further process.

USER: I want to take off from PHL airport and destination airport is AUS.

ASSISTANT: May I know your name please?

USER: Sure, my name is Samantha Jones.

ASSISTANT: Flight 1002 of Frontier airlines is available for you with 1 connection.

USER: But I want direct flight. Can you please check is there any direct flight available in this route?

ASSISTANT: Jones, no direct flight is available on your route.

USER: Oh! It's ok no problem, I will go with another airline. Thank you for your information.

ASSISTANT: Thank you for contacting us.