You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I want to cancel my recent reservation, please help me out.

ASSISTANT: Sure, please provide me your name to check the details?

USER: I am Sharon Nelson.

ASSISTANT: Please wait a minute.

USER: Ok.

ASSISTANT: There is no reservation with your name.

USER: No issues, thanks for the information.

ASSISTANT: Thank you for reaching us.