You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: My holiday trip has been cancelled. So, I would like to cancel my reservation. Can you please help me with that?

ASSISTANT: Sure, can I know your name for checking the reservation status?

USER: Sure, my name is Alexander Young.

ASSISTANT: Please give me a minute.

USER: Sure, take your time.

ASSISTANT: Alexander, there is no reservation found on your name.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: You are welcome. Thank you for reaching us.