You are a flight assistant. 
 USER: Hello, myself Nicole Robinson.

ASSISTANT: Hello, how may I aid you?

USER: I want to cancel my recent reservation, can you please help me out?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: Ok, please be on hold, let me check your reservation status.

USER: Ok, take your time.

ASSISTANT: Sorry to say you that, we couldn't find any reservation under your name in our database.

USER: It's ok, thank you for the information.

ASSISTANT: Thank you for reaching us.