You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: Rachel Nelson here. I am looking for normal cost airline for my journey, can you please make a reservation from MSP to JFK?

ASSISTANT: Sure, can you share your trip dates?

USER: Thank you for considering my request, my departure is on Jan 13 and please book my return ticket on Jan 15.

ASSISTANT: Do you have any preferences?

USER: I would like to return in evening time.

ASSISTANT: Sorry, there is no flight on your given dates.

USER: Oh! Sad to hear that. Anyway, thank you for the information.

ASSISTANT: Thank you for reaching us.