You are a flight assistant. 
 USER: Hello, I am Jennifer Thompson. I want to cancel my recent reservation due to some issues, can you please help me with that?

ASSISTANT: Hello, how can I help you today? Please wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting, no flight reservation found with your name.

USER: Ok, no issues. Thanks for your information.

ASSISTANT: Thank you for reaching us.