You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: I need to cancel my recent reservation, can you help me in doing that?

ASSISTANT: Sure, I am here to help you with that, can I know your good name to proceed further?

USER: I am Sandra Thompson.

ASSISTANT: I found your reservation and cancelled successfully as per your request.

USER: Thank you.

ASSISTANT: Thanks for choosing us.