You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I am planning to visit the billy graham library which is located in Charlotte, CLT. Can you help me with the process of booking a flight?

ASSISTANT: Sure, I am glad to help you. Can you please share your trip dates?

USER: My trip dates are July 16 and 18.

ASSISTANT: May I know your source location?

USER: My source is from New York, LGA.

ASSISTANT: May I know your name?

USER: Sure, Lisa Williams here.

ASSISTANT: Do you have any connection limit?

USER: I need a break in between my journey.

ASSISTANT: Do you have any specifications?

USER: No.

ASSISTANT: Please wait for a while.

USER: Sorry for the inconvenience caused by me, Can you please check the availability with direct flight?

ASSISTANT: Sorry, there are no direct flights found on your route.

USER: Ok, no issues. Thanks for your kind service.

ASSISTANT: Thank you for reaching us.