You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I'm Daniel Mitchell.

ASSISTANT: Daniel Mitchell, how can I assist you for the day?

USER: I would like to cancel my reservation which is under my name. Can you please help me with that?

ASSISTANT: Sure, I will help you with that cancellation.

USER: Thank you.

ASSISTANT: Please hold for a moment, let me check the previous reservation status.

USER: Sure, take your time.

ASSISTANT: Thank's for waiting, there is no reservation found with our name in our database.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Thank you for reaching our agency, have a safe journey.

USER: You are welcome.