You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I serve you today?

USER: I would like to cancel my reservation as my trip got cancelled which was made on the name of Ashley White?

ASSISTANT: Sure, wait a moment I will check and revert to you.

USER: Ok.

ASSISTANT: Thanks for waiting, unfortunately we did not found any reservation on this name.

USER: Thank you for the response.

ASSISTANT: Thanks for picking us.