You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you today?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, may I know your name please?

USER: Thomas Gonzalez here.

ASSISTANT: Please wait a moment.

USER: Ok.

ASSISTANT: We did not find any reservation on your given name.

USER: No issues, thank you.

ASSISTANT: Thank you.