You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I am Jennifer Baker. Due to sudden bad weather condition at my place, I want to cancel my flight reservation which was booked to New York.

ASSISTANT: Sure, please wait a moment.

USER: Sure.

ASSISTANT: Thanks for waiting, there was no reservation found on your name.

USER: Ok, thank you for providing information.

ASSISTANT: Thank you for choosing us.