You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I render you?

USER: Emily Lopez here. Can you please help me in booking a flight ticket from MCO to OAK?

ASSISTANT: Sure, please provide your trip dates.

USER: Sure, my trip dates are from 10/11 to 10/13.

ASSISTANT: Please hold on for a while.

USER: Sure.

ASSISTANT: Sorry, no flight is available on your route.

USER: That's ok, no problem.

ASSISTANT: Thank you for choosing us.

USER: Thank you for the information.