You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Larry Rodriguez.

ASSISTANT: Larry Rodriguez. How can I help you?

USER: Owing to emergency, I need to cancel my recent reservation. Please help me with that.

ASSISTANT: Sure, give me a moment please.

USER: Ok.

ASSISTANT: Sorry to inform that there is no reservation by the name Larry Rodriguez.

USER: No problem, thanks for your information.

ASSISTANT: Thank you for approaching us.