You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, what services are you seeking from us?

USER:  I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?

ASSISTANT:  Sure, may I know your good name?

USER: David Jackson here.

ASSISTANT: Ok, please wait for a minute.

USER: Sure.

ASSISTANT:  I have found reservation with your name and as per your interest I have cancelled it.

USER: Thank you so much.

ASSISTANT: Thank you for connecting with us.