You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today from my end?

USER: I am Cynthia Jackson.

ASSISTANT: Yes, Jackson.

USER: I am looking for a flight from LAS to AUS, can you please help me in booking?

ASSISTANT: Sure, I am here to help you out. Please provide me your trip dates.

USER: My travelling dates are Aug 14 and Aug 16.

ASSISTANT: Do you have any specification to be met?

USER: My departure time is evening and arrival time is morning.

ASSISTANT: May I know the connection limit?

USER: I need a connecting flight.

ASSISTANT: Sorry Cynthia Jackson, there is no flight in your route.

USER: That's ok, thank you for checking.

ASSISTANT: Thank you for reaching us.