You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you?

USER: Amanda Perez here. Please help me out in booking the ticket from SFO to JFK.

ASSISTANT: Sure, may I know your trip dates?

USER: My trip dates will be 03/11 to 03/13.

ASSISTANT:  We found an airline: Frontier, flight number: 1020 and price is 100 with one connection. Shall I proceed to book?

USER: Ok, please proceed.

ASSISTANT: Your flight ticket has been booked in an economy class.

USER: Thank you.

ASSISTANT: Thank you for reaching us.