You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you today?

USER: Can you please help me with cancelling my recent reservation?

ASSISTANT: Sure, please provide your name for checking the reservation status.

USER: My name is Mark Garcia.

ASSISTANT: Please give me a moment.

USER: Ok. Ok, no issues.

ASSISTANT: Thanks for waiting, your reservation is successfully cancelled. Thanks for reaching us, have a great day.