You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Kimberly Hall here.

ASSISTANT: How can I aid you for the day?

USER: Please cancel my recent reservation. As budget was very high for our planned trip and we are not able to arrange our budget, so can you help me with this?

ASSISTANT: Sure, I will help you with this. Please give me a moment to check your reservation status.

USER: Ok.

ASSISTANT: Kimberly Hall, there is no active reservation found under your name in our database.

USER: That's ok, thank you for checking.

ASSISTANT: Thank you for utilising our service.