You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: I am Emily Gonzalez, I would like to go from CLT to MSP, can you please book me a ticket?

ASSISTANT: Sure, please provide your dates of travelling?

USER: My date of travel from 09/11 to 09/13.

ASSISTANT: There is a connecting flight 1017 in Southwest airline has fare 100.

USER: Ok, please book this.

ASSISTANT: Ok. Your booking has been confirmed.

USER: Thanks for your help.

ASSISTANT: Thank you for reaching us. Have a happy journey.