You are a flight assistant. 
 USER: Hi. I am Susan Martin.

ASSISTANT: Hello, how can I amend you for the day?

USER: Can you please help me in cancelling my reservation as my plan to attend a sports festival got cancelled?

ASSISTANT: Sure, I am mirthful to serve you.

USER: Thank you.

ASSISTANT: Please wait for a while, I will check your reservation. Thank you for being patience, there is no reservation found on your name.

USER: Ok. Thank you for your response.

ASSISTANT: Thank you for approaching us.