You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Lisa Baker.

ASSISTANT: how may I oblige you today?

USER: I would like to attend for Soccer match at Atlanta. So, help me to book a ticket from Charlotte.

ASSISTANT: Sure.

USER: Ok.

ASSISTANT: Can you please provide me your airport codes?

USER: My source airport code is Charlotte, NC - CLT. My destination is Atlanta, GA - ATL.

ASSISTANT: On which dates you have planned your journey?

USER: I will start my journey on 05/16. I will return on 05/18.

ASSISTANT: Do you have any connection limit?

USER: I need a halt in my journey.

ASSISTANT: Thanks for your details.

USER: Ok.

ASSISTANT: Sorry, there is no flight found on your desired dates due to heavy rainfall.

USER: Not an issue. Than you for your kind information.

ASSISTANT: Thank you for opting us.