You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello,. How can I help you out?

USER: Due to having a heavy Typhoons, the tournaments was cancelled. So, I want to cancel my recent reservation. Will you help me in that?

ASSISTANT: Sure, I will help you. May I know your name for your cancellation of ticket?

USER: Sure. I am Margaret Thomas.

ASSISTANT: Please, Standby.

USER: Ok.

ASSISTANT: Thanks for waiting. There is no reservation with your name.

USER: Thank you for your information.

ASSISTANT: Thank you for choosing us.