You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: Myself Jacob Miller. I need to cancel my recent reservation, can you please help me out?

ASSISTANT: Sure, I will help you. Please, wait a minute.

USER: I will be waiting.

ASSISTANT: Thank you for your time, I did not find any reservation on your name to proceed for cancellation.

USER: That's fine, Thank you for searching the details.

ASSISTANT: Thank you for approaching us.