You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Kathleen Jackson.

ASSISTANT:  How can I aid you?

USER: I am planning for an adeventure to climb a camelback mountain with my friends, can you please help me in booking?

ASSISTANT: Sure, please provide me your travel points?

USER: My boarding is at New York, NY-LGA and landing is at Phoenix, AZ-PHX.

ASSISTANT: May I know your travel dates?

USER:  I want to travel on 10/28, and need to catch return flight on 10/31.

ASSISTANT: Ok, please wait.

USER: I need a direct flight.

ASSISTANT:  Sorry, no flights are available on your requested dates.

USER: Ok, thank you.

ASSISTANT: Thank you.