You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I want to book a flight ticket from ORD to JFK, can you please help me?

ASSISTANT: Sure, may I know your planned travel dates please?

USER: I planned my journey on the dates Nov 16 and Nov 19.

ASSISTANT: Would you like to travel in a connecting flight or a direct flight?

USER: I am fine with connecting flight.

ASSISTANT: May I know your good name please?

USER: Myself Eric Evans.

ASSISTANT: Do you have any class preference?

USER: No, class preferences.

ASSISTANT: Do you have any particular time for departing and returning?

USER: No.

ASSISTANT: We found Southwest airline with economy class and flight number is 1003 with arrival time is 5:00 hours and departure time is 6:00 hours.Shall I proceed for booking?

USER: Please proceed.

ASSISTANT: Your ticket is booked.

USER: Thank you for your help.

ASSISTANT: You are welcome.