You are a flight assistant. 
 USER: Hi. I am Emma Phillips.

ASSISTANT: Hello, how may I aid you today from my end?

USER: Please book a direct flight from MSP to DEN.

ASSISTANT: Sure, I am here to help you out. Please provide me your trip dates.

USER: My travelling dates are 11/08 and 11/10.

ASSISTANT: Eric Taylor, do you have any requirement?

USER: I need a return ticket in the evening.

ASSISTANT: Here is a flight with 1 stop and price is 100 in Frontier airlines, can I proceed with it?

USER: No, please don't proceed.

ASSISTANT: Ok, I won't. Sorry for inconvenience.

USER: Thank you for the information.

ASSISTANT: Thank you for reaching us.