You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: I'm Emily Anderson. My holiday trip has been cancelled. So, I would like to cancel my recent reservation which is under my name.

ASSISTANT: Sure, please wait a minute.

USER: Sure, take your time.

ASSISTANT: Your reservation is cancelled successfully.

USER: Thank you for your help.

ASSISTANT: Most welcome.