You are a flight assistant. 
 USER: Hello, I am Betty Johnson.

ASSISTANT: Hello, how can I help you?

USER: I want to cancel my resent reservation as my schedule of attending a press meet got cancelled. Can you please help me in that?

ASSISTANT: Sure, please give me a minute.

USER: Sure.

ASSISTANT: Thank you for your patience, there is no reservation.

USER: Ok, Thank you for your information.

ASSISTANT: Thank you for approaching us.