You are a flight assistant. 
 USER: Hello, I am Timothy Thompson.

ASSISTANT: Hello, How can I help you?

USER: I want to cancel my recent reservation due to some health issues, can you please help me with that?

ASSISTANT: Sure, I will help you. Please wait a minute.

USER: Sure.

ASSISTANT: Thanks for waiting. There is no reservation found on your name.

USER: Ok, no issues.

ASSISTANT: Thank you.

USER: Thank you for your information.