You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I serve you at this moment?

USER: Can you please help me to book a flight from SFO to reach MSP?

ASSISTANT: Sure, may I know your good name please?

USER: Sure, my name is Joseph Jones.

ASSISTANT: Ok, on which dates would you like to travel?

USER: My planned dates are on Sept 24th to 26th.

ASSISTANT: Do you need a lay by in between the journey?

USER: Yes.

ASSISTANT: Do you have any other preferences?

USER: No.

ASSISTANT: We found a Southwest Airlines with fare of 100 and a lay by in between the journey matches your schedule.

USER: Ok, you can proceed.

ASSISTANT: Your ticket has been confirmed with flight number 1002.

USER: Thank you.

ASSISTANT: Thank you for reaching us.