You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: I am Anthony Moore want to change my reservation, can you help me with it please?

ASSISTANT: Sure, we are here to help you. Please wait a moment.

USER: Ok.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: That's ok, thank you for the response.

ASSISTANT: Thank you for connecting us.