You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Jeffrey Jackson.

ASSISTANT: How can I aid you today?

USER: Can you please help me in flight ticket booking process from IAH to JFK?

ASSISTANT: Sure, I will help you. May I know your travelling dates?

USER: Thank you, I want to take off on 01/16 and please confirm my return ticket also on 01/18.

ASSISTANT: Please wait for some time.

USER: Ok.

ASSISTANT: There is a flight with Hawaiian airline having airfare is 100 and 1 connection limit. Can I proceed to booking?

USER: Please proceed.

ASSISTANT: Your ticket is confirmed with the flight number 1028.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.