You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you?

USER: Kenneth Smith is here. Can you please book a flight ticket from CLT to LAX?

ASSISTANT: Sure, when would you like to travel?

USER: I would like to travel on Oct 22nd and return on Oct 24th.

ASSISTANT: Do you have any preferences?

USER: I need a direct flight.

ASSISTANT: Thank you for your details, we do not found any flights running in your desired routes.

USER: Ok, not an issue. Thank you.

ASSISTANT: Thank you for reaching us.