You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you for the day?

USER: I have to attend a Live Concert at Phoenix, could you please help me with booking a flight ticket from JFK to PHX?

ASSISTANT: When you are willing to travel?

USER: I would like to depart on Jan 5th and return on Jan 7th.

ASSISTANT: May, I know your good name?

USER: I am Kenneth Brown.

ASSISTANT: Do you have any connection limit?

USER: I am looking for a connecting flight.

ASSISTANT: Sorry, we found no flights on your given dates.

USER: Ok, not an issue. Anyways, thank you for the information.

ASSISTANT: Thank you for reaching us.