You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: Myself Virginia Perez. Due to some business client meeting, I am going to cancel my reservation. Can you please help me for this?

ASSISTANT: Sure, I can do that for you. Please wait for a while, let me check your reservation status in our database.

USER: Sure, I will wait for your kind response.

ASSISTANT: Sorry Virginia Perez, I did not find any reservation by your name in our database.

USER: Not a big deal, anyway thank you very much for your service.

ASSISTANT: You are welcome and thank you for reaching us.