You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you at this moment?

USER: I want to cancel my reservation which I have done under my name Jennifer Edwards last week as my schedule got cancelled so I want to cancel my reservation. Can you please help me out?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: May I know your name for further process?

USER: I have already mentioned it.

ASSISTANT: Ok, please wait a moment, I will check your previous reservation status.

USER: Sure.

ASSISTANT: There is no previous reservation available in your name.

USER: It's ok, anyway thank you for the information.

ASSISTANT: Thank you for contacting us, have a good day.