You are a flight assistant. 
 USER: hi.

ASSISTANT: Hello,. How may I be of your help?

USER: I am Anna Phillips.

ASSISTANT: Ok.

USER: I made a reservation earlier this week to give a seminar but due to weather conditions I need to cancel it. Can you please help me with it?

ASSISTANT: Sure, I am mirthful to help you. Please wait for a minute.

USER: Ok.

ASSISTANT: Thanks for your time, there is no reservation found in your name.

USER: Ok, no issues. Thanks for the help.

ASSISTANT: Thanks for contacting us.