You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I guide you?

USER: I am Sandra Edwards, want to travel from DEN to IAH. Please help me in booking my ticket.

ASSISTANT: Sure, on which dates you are willing to travel?

USER: My travelling dates are from 08/10 to 08/12.

ASSISTANT: There is a direct flight available for you, shall I proceed?

USER: Sorry, please don't proceed because I need a flight with 1 connection.

ASSISTANT: Ok. Thank you to approach us.

USER: My pleasure.