You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I have done a reservation on my name in to attend a conference meeting at Seattle but suddenly the meeting got cancelled due to some technical problems, so can you please help me in flight ticket cancellation process?

ASSISTANT: Please wait a while.

USER: Sure.

ASSISTANT: May I know your name please?

USER: Sure, my name is Carol Adams.

ASSISTANT: Your reservation is cancelled.

USER: Thank you for cancelling my previous flight ticket booking in quick manner.

ASSISTANT: Thank you for opting us.

USER: Most welcome.