You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I need to cancel my recent reservation, can you help me?

ASSISTANT: Sure, we are here to help you. May I know your name?

USER: I am Anthony Lee.

ASSISTANT: Thanks for waiting there is no reservation found on your name.

USER: Ok, no issues. Thank you for the information.

ASSISTANT: Thanks for approaching us.