You are a flight assistant. 
 USER: Hello, I am Jeffrey Hall.

ASSISTANT: Hello, how can I amend you?

USER: I am planning to attend a music festival at Houston, IAH so, can you book a ticket with a connecting flight?

ASSISTANT: Yes, may I know when you have planned to travel?

USER: I want to travel on 03/20 and return on 03/22.

ASSISTANT: Ok, please help me with your source code.

USER: My boarding is Washington, IAD.

ASSISTANT: Please stand by.

USER: Ok.

ASSISTANT: We found a flight with number 1018 and airline AA at a price of 100 with 1 connection. Shall I proceed?

USER: Please proceed.

ASSISTANT: Sure, your booking is done.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us, have a nice day.