You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: Could you please book a ticket from Austin, TX-AUS to Chicago, IL-ORD.

ASSISTANT: Ok, can I have your journey dates?

USER: Start date is 02/01 and will return by 02/03.

ASSISTANT: May I know your name in the meanwhile?

USER: My name is Kathleen Campbell.

ASSISTANT: UA airlines providing service to you with price 100 and connection 1. Shall I proceed?

USER: Please book a flight.

ASSISTANT: Ok, booking is done with flight-1005.

USER: Thanks.

ASSISTANT: Welcome Kathleen Campbell.