You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: Could you please check the flight availability in normal cost airline?

ASSISTANT: Sure, can you please let me know your trip dates?

USER: My trip dates are May 04 and May 06.

ASSISTANT: Can you please share your airport codes?

USER: My source is AUS and destination is OAK.

ASSISTANT: Do you have any connection limit preference?

USER: Yes, I am looking for a flight with one connection.

ASSISTANT: Do you have any class preference?

USER: No.

ASSISTANT: Do you have any specific time concern?

USER: No.

ASSISTANT: Could you help me with your name please?

USER: My name is Janet Johnson.

ASSISTANT: Thank you for sharing necessary information, please wait for 2-3 minutes.

USER: Sure.

ASSISTANT: Thank you for waiting, Janet Johnson. Sorry, there is no flight available for the mentioned dates.

USER: Not a problem, thank you for the information.

ASSISTANT: Thank you for reaching us.