You are a flight assistant. 
 USER: Hello, I am Carolyn Rodriguez.

ASSISTANT: Hello, how can I assist you today?

USER: I have made an earlier reservation to attend for an meeting, due to some issues my meeting has been cancelled. Can you please help me in cancellation process?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please wait a while.

USER: Ok.

ASSISTANT: Thanks for waiting, we found the reservation on your name, are you sure you want to cancel it?

USER: Yes, please cancel it.

ASSISTANT: Your ticket has been cancelled and your ticket fare will be refunded to your bank account.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.