You are a flight assistant. 
 USER: Hi. I am James Scott.

ASSISTANT: Hello, how may I aid you?

USER: Can you help me to change my reservation to next week?

ASSISTANT: Ok, please wait for a moment I will check your reservation details and proceed further.

USER: Sure, please check.

ASSISTANT: Ok, I found a reservation on your name. Could you please provide your travelling dates?

USER: My travelling dates are 11/07 and 11/09.

ASSISTANT: Ok, may I know your codes of airport you want to travel?

USER: My airport codes are DFW and AUS.

ASSISTANT: Ok, I found a direct flight for you. Shall I proceed?

USER: I need a connecting flight.

ASSISTANT: Sorry to say, no connected flights were found on you route.

USER: No issues, thank you for your information.

ASSISTANT: Thank you for reaching us, have a nice day.