You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello.

USER: I am Christine Taylor.

ASSISTANT: How may I help you now?

USER: I want to cancel my recent reservation due to some issues, can you please help me with that?

ASSISTANT: Christine Taylor, can you please be on hold for a while till I check with your booking?

USER: Sure.

ASSISTANT: I am very sorry to inform you, there is no active reservation found by your name in the reservation list.

USER: Ok, not an issue.

ASSISTANT: Thank you for connecting with our services.

USER: Thank you for your information.

ASSISTANT: Have a nice day.