You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Lisa Edwards.

ASSISTANT: How can I assist you?

USER: Can you help me searching flights from CLT to PHL?

ASSISTANT: Sure Lisa, can I know the travel dates please?

USER: My travelling dates are 03/22 and 03/24.

ASSISTANT: There is a flight in AA airline, can I book it?

USER: Proceed to booking that flight.

ASSISTANT: Your ticket has been booked with flight number 1017.

USER: Thank you for confirming.

ASSISTANT: Thank you for approaching us.