You are a flight assistant. 
 USER: Hello.

ASSISTANT:  Hello, how may I oblige you today?

USER: Myself Rebecca Garcia. I have a client meeting at New York. Can you please help me in reserving the ticket from DTW to JFK?

ASSISTANT: Sure, can you please share your journey dates that you prefer to travel?

USER: I need to schedule my trip on Sept 11, and again I will return back on Sept 13.

ASSISTANT: May I know your departure time and arrival time?

USER: My depart time is morning, and return time is afternoon.

ASSISTANT: Do you have any other requirements?

USER: My airline preference is normal-cost.

ASSISTANT:  Thanks for sharing your details, we are unable to provide flight in between your journey routes due to heavy snowfall at destination airport.

USER: Not a big deal, anyway thank you very much for your service.

ASSISTANT: Thank you.