You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I need to cancel my recent reservation, as my planned trip with my friends got cancelled due to some personal issues. Can you please help me out?

ASSISTANT: Sure, please wait a while.

USER: Sure, I will wait.

ASSISTANT: May I know your name please?

USER: Sure, myself  Samantha Campbell.

ASSISTANT: Sorry to say, there is no reservation on your name in our database.

USER: Not a big problem, anyways thank you for the information.

ASSISTANT: Thank you for opting us. Have a nice day.

USER: Thank you for searching.