You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: Owing to an emergency, my meeting with client got cancelled. So I want you to cancel my recent reservation.

ASSISTANT: Sure, we are here to help you. May I know your name?

USER: Sure, Brandon Lee here.

ASSISTANT: Ok, wait for some time I will check the reservations on your name and get back to you.

USER: Sure.

ASSISTANT: Thanks for waiting we found reservation on your name, Shall I proceed for your ticket cancel?

USER: Yes, you can.

ASSISTANT: Your ticket has been cancelled.

USER: Thank you for your service.

ASSISTANT: Thanks for approaching us.