You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I aid you today?

USER: Could you please help me to book the flight ticket from DCA to MSP?

ASSISTANT: Sure, I will help you in booking, please share your travelling dates?

USER: I want to depart on 08/27 and return on 08/29.

ASSISTANT: I found a flight for you that Southwest airline is providing flight with connection 1 as per your details, can I proceed to booking?

USER: Sure, you can book the ticket on the name of James Gonzalez.

ASSISTANT: James, I confirmed your ticket by flight number 1002.

USER: Thank you for helping me.

ASSISTANT: It's my pleasure.