You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello.

USER: I am Brenda Hill.

ASSISTANT: How can I assist you?

USER: I need a direct flight to attend a event in Los Angeles. Can you please do the reservation from CLT to LAX?

ASSISTANT: Sure, I am here to help you. Please share your travelling dates.

USER: My journey dates are on Nov 3rd and 5th.

ASSISTANT: Do you need any connection in between the journey?

USER: I need a direct flight.

ASSISTANT: Please share your other preferences.

USER: I would like to depart in the evening.

ASSISTANT: Please wait.

USER: Sure.

ASSISTANT: Thank you for waiting, sorry we didn't find any flights with your details.

USER: Ok, no problem.

ASSISTANT: Thank you for reaching us, have a good day.

USER: Thank you for your information.