You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello,.

USER: I am Patrick Jones.

ASSISTANT: How may I assist you?

USER: As my holiday trip is cancelled, So I need to cancel my reservation.

ASSISTANT: Sure, please hold on I will get back to you.

USER: Ok.

ASSISTANT: Unfortunately, there are no flights found in your name.

USER: Thank you.

ASSISTANT: Thank you for reaching us. Have a great day.