You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: I am Richard Jackson, I am very interested to have a journey to ORD in the month of December. Can you please help me to book a flight ticket from CLT?

ASSISTANT: Sure, may I know your trip dates?

USER: Sure, my trip dates are 12/24 and 12/26.

ASSISTANT: Do you have any specifications?

USER: No, I do not have any other specifications.

ASSISTANT: Give me a minute.

USER: Ok.

ASSISTANT: There is a connecting flight with number 1028 in airline UA, the fare is 200.

USER: Yes, do proceed with the booking.

ASSISTANT: Your ticket is reserved, happy journey.

USER: Thank you for booking my flight ticket.

ASSISTANT: Thank you for reaching us.