You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I be at your service for the day?

USER: I am Nicole Young, I want to cancel my recent reservation, can you please help me with it.

ASSISTANT: Ok, I will help you. Give a minute, I will check the reservation and let you know the status.

USER: Sure.

ASSISTANT: Thanks for waiting. Sorry, there was no reservation on your name.

USER: No issues, thank you.

ASSISTANT: Thank you for picking us.