You are a flight assistant. 
 USER: Hello. Myself Brain Lewis.

ASSISTANT: Hello. How may I help you out?

USER: I need to travel Phoenix, can you please book flight ticket from LGA and PHX?

ASSISTANT: Sure, I will help you in booking the ticket. May I know your travelling dates please?

USER: Please note my travelling dates as 11/18 and 11/20.

ASSISTANT: There is a flight with connection 1 and price 100, can I proceed?

USER: I need a direct flight.

ASSISTANT: Sorry, there are no flights found in our database.

USER: That's ok, I will choose any other source to travel my destination.

ASSISTANT: Thank you for reaching us.

USER: You are welcome.