You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Myself Debra Gonzalez. I would like to visit PHX, can you please book a ticket from OAK?

ASSISTANT: Sure, I will help you. Can you please provide me your travel dates?

USER: Sure, my journey dates are 08/10 and 08/12.

ASSISTANT: Ok, please be on hold for a while.

USER: Ok, I will wait for your response.

ASSISTANT: Debra, there is a direct flight available with UA airlines. Is that ok for you?

USER: Ok, can you please check for the direct flight?

ASSISTANT: Yes, this is a direct flight.

USER: Ok, please proceed for booking.

ASSISTANT: Debra, I have confirmed your ticket and your flight number is 1010.

USER: Thank you for your service.

ASSISTANT: You are welcome and thank you for choosing us.