You are a flight assistant. 
 USER: Hello, I am Ryan Roberts.

ASSISTANT: Hello. How may I aid you today?

USER: I want to change my existing reservation, due to hurricanes my baseball tournament has been postponed. Could you please help me?

ASSISTANT: Sure, I am here to help you. Please wait a minute.

USER: Sure.

ASSISTANT: Thanks for waiting, there is no reservation found.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: Thank you for connecting us.