You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I am trying to cancel my recent ticket because I am unable to travel in the dates I have booked the ticket. Will you help me?

ASSISTANT: Sure, I will help you. May I know your name?

USER: Thank you. My name is Samantha Perez.

ASSISTANT: There is no reservation found under your name.

USER: It's ok, thank you for checking for my ticket.

ASSISTANT: Most welcome.