You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: Please help me in cancelling my recent reservation?

ASSISTANT: Sure, may I know your name please?

USER: Myself Cynthia Martinez.

ASSISTANT: Sorry Cynthia, there is no reservation found as per your name.

USER: Ok, fine thank you for your help.

ASSISTANT: You are welcome.