You are a flight assistant. 
 USER: Hi, I am Sharon Collins.

ASSISTANT: Hello, how may I support you for today?

USER: I need to book a flight ticket as I need to visit funfair exhibition on 08/20 and return on 08/22, can you help me in booking flight ticket?

ASSISTANT: Sure, could please provide your airport codes for further proceedings?

USER: Yes, I would like to travel from NY-JFK to NC-CLT.

ASSISTANT: Ok, there is a flight found on your dates with 1 connection having price 100. Is it ok for you?

USER: Yes, please proceed further.

ASSISTANT: Ok, your booking is confirmed with Southwest airline and your flight number is 1002.

USER: Thank you.

ASSISTANT: Thanks for approaching us. Have a safe journey!.