You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Rachel Harris.

ASSISTANT: How can I abet you today?

USER: I would like to watch live music concern at Atlanta, GA - ATL. Can you please help me to book a ticket from PHL?

ASSISTANT: Sure, I will help you, may I know your travelling dates?

USER: I want to depart on 03/21 and return on 03/23.

ASSISTANT: Could you please help me with your way stations?

USER: I need a way station in between my journey.

ASSISTANT: Sorry Rachel Harris, no flights found on your name.

USER: Ok, it's not a problem.

ASSISTANT: Thank you for approaching us.

USER: Thanks for your information.