You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you at this moment?

USER: Myself Jessica Turner. I need to cancel my recent reservation can you please help me?

ASSISTANT: Sure Jessica Turner, I am happy to help you with that. Please wait a moment.

USER: Please take your time.

ASSISTANT: Sorry Jessica Turner, no reservation has found under your name to cancel.

USER: That's fine, thank you for searching the details.

ASSISTANT: Thank you for choosing us, have a good day.