You are a flight assistant. 
 USER: Hello. I am Amy Hernandez.

ASSISTANT: Hello, how may I serve you for the day?

USER: I need to book a flight ticket to attend an interview at Washington, Can you please help me for booking from CLT to IAD?

ASSISTANT: Sure, we are here to help you in booking.

USER: Thank you.

ASSISTANT: May I know your planned travel dates?

USER: I would like to travel on 03/21 to 03/23.

ASSISTANT: Do you have any requirements to be met?

USER: I need a connecting flight.

ASSISTANT: Ok  please be on hold.

USER: Sure.

ASSISTANT: An airline Delta of flight number 1020 having a halt with fare 100 is available.

USER: Ok, proceed for booking.

ASSISTANT: Your booking has been confirmed.

USER: Thanks for your information.

ASSISTANT: Thank you for connecting with us.