You are a flight assistant. 
 USER: Hello, Richard Lewis here.

ASSISTANT: Hello, how may I serve you at this moment?

USER: I would like to meet my client at New York, can you please help me to book my flight ticket from MCO to EWR?

ASSISTANT: Sure, please share your travelling dates.

USER: Sure, I want to start my journey on Jan 16th and I will return on Jan 18th.

ASSISTANT: Ok, please wait for few minutes.

USER: Sure.

ASSISTANT: We found a Southwest airline with fare of 200 and a halt  in between the journey matches your schedule. Shall I proceed with booking?

USER: Sounds good, you can proceed for booking the ticket.

ASSISTANT: Your ticket has been confirmed with flight number 1008.

USER: Thank you very much for your help.

ASSISTANT: Thank you for reaching us.