You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Could you please book a ticket from New York, EWR to MSP with a connecting flight?

ASSISTANT: Sure, we are here to help you. Can you share me your travelling dates?

USER: My travelling dates are 12/27 and 12/29.

ASSISTANT: May I know your name?

USER: My name is Gregory Wright.

ASSISTANT: Ok, wait for some time.

USER: Sure.

ASSISTANT: We found Southwest airline with connecting flight and number 1028 fare of 100. Shall I confirm it?

USER: Please proceed.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you.

ASSISTANT: Thanks for contacting us.