You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I want to cancel my recent reservation due to some personal issues. can you please help me in that?

ASSISTANT: Ok, may I know your name to check your reservation?

USER: Sure, myself Richard Garcia.

ASSISTANT: Ok, please wait a moment I will revert you back with the preferable information.

USER: Sure.

ASSISTANT: Sorry to say, there is no reservation found with your name.

USER: Its ok , no problem.

ASSISTANT: Thanks for contacting us.

USER: Thank your for searching my reservation.