You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I address you?

USER: Owing to an emergency I had to request for this cancel reservation. Can you please help me to cancel my recent reservation?

ASSISTANT: Sure, I can help you with it. May I know your good name to check the reservation status?

USER: Jack Rodriguez is my name.

ASSISTANT: Please hold on.

USER: Sure.

ASSISTANT: Thanks for your valuable time. We found a reservation on your name. Shall I cancel it?

USER: Yes, you can proceed.

ASSISTANT: Your reservation has been cancelled.

USER: That was nice and fast, Thank you.

ASSISTANT: Thank you for consulting our service.