You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you?

USER: Can you please cancel my recent reservation?

ASSISTANT: Sure, can I know your name please?

USER: I have reserved my flight ticket with name Linda Smith.

ASSISTANT: Ok, wait a moment please. Sorry, there is no reservation found on your name.

USER: Ok, fine. Thank you for your help.

ASSISTANT: Thank you for approaching us.