You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Larry Phillips here.

ASSISTANT: Larry Phillips, how can I render you today?

USER: I would like to met my college friend at Houston, please help me in booking a ticket from MSP to HOU.

ASSISTANT: Sure, I am here to help you. May I know your travel dates please?

USER: My travel dates are on July 09 and July 11.

ASSISTANT: Ok, hold on for a moment. Let me check the best flight for you.

USER: Sure.

ASSISTANT: Sorry Larry Phillips, there are no flights reserved on your given name formerly.

USER: Ok, no issues. Thank you for your information.

ASSISTANT: Welcome, thank you for choosing us. Have a great day.