You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I guide you today?

USER: I am Angela Robinson.

ASSISTANT: Nice meeting you Robinson.

USER: Owing to an urgency, I would like to cancel my recent reservation. Will you help me with this?

ASSISTANT: Sure, I am glad to help you with that. Please wait a moment to check your previous reservation.

USER: Sure, take your own time.

ASSISTANT: We regret to inform you that there is no reservation found on your name in our records.

USER: Ok, not an issue. Thank you for providing information.

ASSISTANT: Thank you for reaching us, have a great day.