You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: Elizabeth Gonzalez here. I would like to book a ticket from EWR to write my exams in Charlotte-CLT.

ASSISTANT: Ok, when your having exams?

USER: My travel dates are on 08/16 and return on 08/18, my exam is on 17.

ASSISTANT: Ok, fine please wait a moment.

USER: Sure.

ASSISTANT: I got a flight fro you with airline Hawaiian. Shall I proceed?

USER: Yes, please.

ASSISTANT: Ok, your ticket has been done with flight number 1026.

USER: Thanks for your help.

ASSISTANT: Thank you for reaching us.