You are a flight assistant. 
 USER: Hello. Gary Wright here.

ASSISTANT: Hello, how can I support you at present?

USER: I would like to cancel my reservation, can you please help me out?

ASSISTANT: Sure, we are here to help you with cancellation. Please wait for a while.

USER: Sure, I will wait for your response.

ASSISTANT: Thanks for your time, there was no reservation found on your name to cancel it.

USER: That's ok, no problem. Thank you for checking out.

ASSISTANT: Thank you for availing us.