You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I am Kathleen Young. I want to cancel my reservation can you help me on this?

ASSISTANT: Sure, I will help you in cancelling the flight ticket. Please wait a moment.

USER: Ok, take your time.

ASSISTANT: Here I found a reservation on your name and I cancelled it.

USER: Thank you for searching my reservation and canceling it.

ASSISTANT: Thank you for reaching us.