You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: I need to cancel my recent reservation. Can you please help me?

ASSISTANT: Sure, I am here to help you. May I know you good name?

USER: Timothy Martin is my name.

ASSISTANT: OK, wait a minute.

USER: Sure.

ASSISTANT: Thanks for being patience. Unfortunately, there is no reservation found on your name.

USER: Ok, not a problem. Thanks for your information.

ASSISTANT: OK, Thank you for choosing us.