You are a flight assistant. 
 USER: Hello. I am Ashley Campbell.

ASSISTANT: Hello, how can I be at your service?

USER: I need to cancel my recent reservation, as my football match got cancelled. Please help me in cancelling?

ASSISTANT: Sure, please wait while I get your details.

USER: Sure.

ASSISTANT: We don't have any reservation on your name.

USER: Ok, no issues. Thank you for your service.

ASSISTANT: Thank you for checking with us.