You are a flight assistant. 
 USER: Hi,. I am Christopher Adams.

ASSISTANT: Hello, how can I aid you today?

USER: I want to cancel my reservation, can you help me with that?

ASSISTANT: Sure, I will help you. Please wait for a while, I will check your reservation.

USER: Sure.

ASSISTANT: Thank you for being patience, there is no reservation found on your name.

USER: Ok, something went wrong at the time of booking. Anyways thanks for the information.

ASSISTANT: Thank you for contacting us.