You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I guide you?

USER: I am Carol Jackson. Can you please book a flight ticket from CLT to SEA?

ASSISTANT: Sure, can I know your preferable dates?

USER: I planned to travel on 06/21 and 06/23.

ASSISTANT:  I found a flight 1008 of Southwest airlines matches with your preferences, can I proceed?

USER: Ok, please confirm my booking.

ASSISTANT: Your ticket is booked.

USER: Thank you for your help.

ASSISTANT: Thank you, have a good day.