You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I guide you for today?

USER: Myself Richard Mitchell. I just need to cancel my recent reservation, can you please help me out?

ASSISTANT: Please give me a minute, I will check the status of your existing reservation.

USER: Sure, take your time.

ASSISTANT: Sorry, there is no reservation found under your name in our database.

USER: That's not an issue, Thank you for helping me out.

ASSISTANT: Thank you for contacting us, have a nice day.