You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Samuel Scott.

ASSISTANT: How can I help you today?

USER: I am looking for a flight from LGA to OAK, can you help me out please?

ASSISTANT: Sure, please share your travel dates too.

USER: Please check for a direct from 04/11 till 04/13.

ASSISTANT: Please hold on for a while.

USER: Sure.

ASSISTANT: Sorry, no flights are available on your route.

USER: That's ok, no problem. Thank you for your help.

ASSISTANT: Welcome, thank you for your information.