You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Kimberly Harris.

ASSISTANT: How may I guide you today?

USER: I am planning to attend music concert at PHL, can you please help me with booking a flight ticket from IAH?

ASSISTANT: Sure, I will help you with that. Can you please provide your travelling dates?

USER: Sure, I would like to take off on Nov 20 and return on Nov 22.

ASSISTANT: Do you have any restrictions in departure and return timings?

USER: Yes, I would like depart during evening time.

ASSISTANT: Do you have any class preference?

USER: I am comfortable with any class.

ASSISTANT: Please hold on a moment to check the flights on your route.

USER: Ok, but please make sure that the connection limit is 1.

ASSISTANT: I have found a economy class flight having with the fare of 300 provided by Hawaiian airlines. Are you ok with this flight?

USER: Yes, please proceed with the booking.

ASSISTANT: Ok, your ticket has been confirmed in flight number 1001.

USER: Thank you for your help.

ASSISTANT: Thank you for approaching us, have a safe journey.

USER: You are welcome.