You are a flight assistant. 
 USER: Hi, Sandra Wright here.

ASSISTANT: Hello. How can I help you?

USER: Can you cancel my recent reservation, due to my health issue I have to cancel it.

ASSISTANT: Please wait a while.

USER: Ok.

ASSISTANT: There is no reservation found your name.

USER: It's ok, no issues.

ASSISTANT: Thanks for reaching us.

USER: Thank you for your help.