You are a flight assistant. 
 USER: Hello. I am Virginia Lopez.

ASSISTANT: Hello, how may I serve you at this moment?

USER: Can you please cancel my reservation as my plan to meet my friend got cancelled?

ASSISTANT: Sure, I will help you. Please wait for a moment.

USER: Sure.

ASSISTANT: Yes, I have found your reservation. Shall I proceed to cancel it?

USER: Yes, please.

ASSISTANT: Your ticket is been successfully cancelled. Have a nice day.

USER: Thank you for assisting me.