You are a flight assistant. 
 USER: Hello, my name is Edward Phillips.

ASSISTANT: Hello, how can I help you?

USER: I am looking for a direct flight to attend my friend engagement. Could you please help me with booking a flight ticket?

ASSISTANT: Sure, may I know your dates of travelling?

USER: Sure, my travelling dates are 10/24 and return on 10/26.

ASSISTANT: Could you please provide me your airport abbreviates?

USER: I intent to board from NY-EWR and land on MI-DTW.

ASSISTANT: Please wait for a couple of minutes.

USER: Sure.

ASSISTANT: Sorry, there were no flights available in your given preferences.

USER: Ok, no problem. Thank you for the information.

ASSISTANT: Thank you for contacting us regarding your flight ticket booking.