You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: I would like to book a ticket from OAK to PHL, can you please help me with that?

ASSISTANT: Sure, we are glad to help you. Can you please let me know your travelling dates?

USER: The travel dates are from 11/23 to 11/25.

ASSISTANT: Do you have any other specifications?

USER: I need a flight with 1 connection limit.

ASSISTANT: Can I have your good name?

USER: Samuel Mitchell here.

ASSISTANT: Sorry, no flights are available on your journey routes.

USER: That's ok, thank you for your help.

ASSISTANT: Thank you for opting us.