You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I serve you?

USER: I am Elizabeth Adams want to travel to NY-JFK from NC-CLT to attend a meeting. Can you book a ticket?

ASSISTANT: Sure, May I know the travel dates?

USER: My travel dates are 01/01 and 01/03.

ASSISTANT: Please wait a minute.

USER: Ok.

ASSISTANT: We have found a direct flight from JetBlue airline. Shall I proceed?

USER: Do not proceed.

ASSISTANT: Ok.

USER:  Thank you for your help.

ASSISTANT: Thank you for availing us.