You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Cynthia Miller.

ASSISTANT: How can I help you?

USER: I want to book a ticket from JFK to DEN to attend workshop, can you help me in booking?

ASSISTANT: Sure, may I know your trip dates?

USER: I am departing on 04/11 and return on 04/13.

ASSISTANT: There is a connecting flight with number 1018 in airline Hawaiian, the fare is 100.

USER: Please proceed for booking.

ASSISTANT: Your ticket is reserved.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.