You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you at this moment?

USER: I am Sharon Jones, can you find a flight for me from OAK to CLT?

ASSISTANT: Sure, I am ready to help you with that. Can I have your travel dates please?

USER: Ok, my journey dates are from 09/15 and 09/17.

ASSISTANT: Ok, please wait a moment.

USER: Ok, get back with the good airlines.

ASSISTANT: I have found a flight in Southwest airlines which is having connection 1 and the ticket fare is 100. Is  it ok for you?

USER: Yes, please confirm it.

ASSISTANT: Ok Sharon Jones, your ticket booking has done and the flight number is 1008.

USER: Thanks for your help and service.

ASSISTANT: Thank you for choosing us, have a great journey.