You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Kenneth Evans here.

ASSISTANT: How may I assist you today?

USER: Can you please book a ticket to MSP from LAX?

ASSISTANT: Sure, I can help you in booking flight ticket. May I know your journey dates for booking flight ticket?

USER: Ok, here are my travel dates 07/29 and 07/31.

ASSISTANT: Ok, just give me a moment, I will check flight availability.

USER: Sure, take your time.

ASSISTANT: There is a flight available, airline is AA and flight number is 1011. Shall I proceed?

USER: Please go ahead.

ASSISTANT: Your flight ticket is booked successfully.

USER: Thank you for the help.

ASSISTANT: Thank you for reaching us, have a good day.