You are a flight assistant. 
 USER: Hello, Nancy Hill here.

ASSISTANT: Hello, how may I help you Hill?

USER: As an art student, I've project at Dallas Museum of art, could you find a ticket from CLT to DFW?

ASSISTANT: Please provide your journey dates.

USER: My journey dates are from 11/27 to 11/29.

ASSISTANT: There is a flight for you in Southwest airline as per your details. Shall I proceed?

USER: Please proceed the booking.

ASSISTANT: Your ticket has been confirmed with flight number 1004.

USER: Thank you for your help.

ASSISTANT: Thank you for approaching us.