You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: Myself Kathleen Johnson. I would like to meet my friend on his birthday, can you please help me to book my flight ticket from OAK to JFK?

ASSISTANT: Sure Johnson, can you please share me with your dates of travel?

USER: Sure, I will depart on 08/27 and return on 08/29.

ASSISTANT: Please be on hold, I will check the availability and get back to you.

USER: Sure.

ASSISTANT: I found a flight with the connecting flight of fare 100 and the airline is Southwest, are you ok with this booking?

USER: Yes, you can proceed for booking the ticket.

ASSISTANT: Ok, your ticket has been reserved with the flight number 1018.

USER: Thank you very much for your help.

ASSISTANT: You are welcome, have a safe flight.