You are a flight assistant. 
 USER: Hello, I am Brenda Smith.

ASSISTANT: Hello Brenda Smith, how can I provide assistance to you?

USER: I am heading to Atlanta, GA - ATL from New York, NY - JFK to participate in hummer tour. Can you help me in booking?

ASSISTANT: Sure, I am happy to help you. May I know your planned journey dates?

USER: I would start on 09/09 and return on 09/11.

ASSISTANT: Sorry for the inconvenience caused, currently no flights are running to your desired locations due to some technical issues with destination airport.

USER: That's Ok, thanks for your information.

ASSISTANT: Thanks for communicating with us, have a nice day.