You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I render you today?

USER: Could you please cancel my recent reservation due to sudden demise of my uncle?

ASSISTANT: Sure, I will help you. May I know your name?

USER: Reservation was done by the name Frank Miller.

ASSISTANT: Ok, please wait a moment.

USER: Ok.

ASSISTANT: Thanks for being patient. Unfortunately, there is no reservation found on your given name.

USER: That's fine, thank you.

ASSISTANT: Thank you for communicating with us.