You are a flight assistant. 
 USER: Hi, I am Timothy Walker.

ASSISTANT: Hello, how can I assist you for the day?

USER: I want to book a flight ticket from PHX to EWR, can you please help me with it?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: When you are willing to travel?

USER: My travel dates are 09/02 and 09/04.

ASSISTANT: Please wait for a moment.

USER: Ok.

ASSISTANT: Sorry, we found no flights on your given dates.

USER: Ok, no issues. Thanks for the help.

ASSISTANT: Thank you for reaching us.