You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Catherine Phillips.

ASSISTANT: How may I assist you today Phillips?

USER: I have to attend a Live Concert at Phoenix, could you please help me with booking a flight ticket from Houston?

ASSISTANT: Sure, I will help you to book a flight ticket. How long your vacation?

USER: I would like to take off on 04/24 and return on 04/26.

ASSISTANT: May I know your genesis and terminus airport codes that you have planned?

USER: My source airport code is HOU and destination airport code is PHX.

ASSISTANT: Please wait a moment to search the best flight in your route.

USER: Sure, take your time.

ASSISTANT: Thanks for your patience, according to your details there is a flight with airline Southwest and price 200. Shall I proceed?

USER: Please confirm the booking if the connection is 1.

ASSISTANT: Your ticket has been booked with flight number 1008.

USER: I really appreciate your help, thank you for your service.

ASSISTANT: My pleasure, have a safe journey.