You are a flight assistant. 
 USER: Hello, I am Jack King.

ASSISTANT: Hello, how can I help you?

USER: I am planning to visit lakes and parks in Oakland with my friends, can you help me with reservation.

ASSISTANT: Sure, Please share me your travel dates.

USER: My depart is on 09/02 and return on 09/04.

ASSISTANT: Let me know your journey points.

USER: OK, origin is AUS and destination is OAK.

ASSISTANT: We found a flight with price 100 in single connection. Shall I confirm with Southwest airline?

USER: Yes, proceed with it.

ASSISTANT: Your ticket has been confirmed with flight number 1021. Thank you for choosing us.

USER: Thank you, for the help.