You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you?

USER: Rachel Hill here.

ASSISTANT: Nice to meet you Rachel.

USER: I want to travel from CLT to PHL, can you please help me in booking a flight ticket?

ASSISTANT: May I know your trip dates?

USER: Sure, my preferable travel dates are from 10/18 to 10/20.

ASSISTANT: There is a flight which can travel to your region having a single lay out in between your journey having a ticket fare of 100 which is provided by Hawaiian airlines. Would you like to book this flight for your journey?

USER: Ok, please proceed with booking.

ASSISTANT: Your ticket is booked.

USER: Thank you for your service.

ASSISTANT: Most welcome.