You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Joseph Wright.

ASSISTANT: How can I aid you?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, please allow me a moment to check for the status.

USER: Ok, I will wait for your reply.

ASSISTANT: Thank you for waiting. Sorry to say, there is no active reservation have been found under your name in our database to cancel it.

USER: Ok, fine thank you for checking.

ASSISTANT: Thank you for reaching us.