You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you?

USER: Please cancel my recent reservation, as I have some important work.

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Can you please provide your name?

USER: Amy Harris is my name.

ASSISTANT: Ok, please wait a moment.

USER: Sure, take your time.

ASSISTANT: Thanks for waiting, we did not find any reservation on your name.

USER: Ok, not a problem. Thank you for your kind information.

ASSISTANT: Thanks for contacting us, hope to serve you again.