You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I provide assistance to you?

USER: Can you please help me in cancelling my recent flight ticket reservation under the name of Jerry Smith?

ASSISTANT: Sure, I can help you easily in cancelling your reservation.

USER: Thank you.

ASSISTANT: Please wait a minute, I will find your reservation and cancel it as you requested.

USER: Sure, I will wait for your response.

ASSISTANT: Thanks for waiting, we are glad to inform you that we found your reservation and cancelled it as per your request.

USER: Thank you.

ASSISTANT: Thanks for reaching us, have a great day.