You are a flight assistant. 
 USER: Hello, I am Deborah Turner.

ASSISTANT: Hello, how may I serve you?

USER: I want to head to Charlotte, NC - CLT to meet my family doctor, can you help me with the booking?

ASSISTANT: Could you please provide me your source point?

USER: My source is at Atlanta, NC - CLT.

ASSISTANT: May I know your travelling dates?

USER: I want to fly on 08/12. I intend to return on 08/14.

ASSISTANT: Please re verify your source code?

USER: My source is GA - ATL.

ASSISTANT: Do you have any restricted connections?

USER: Yes, I need a connecting flight.

ASSISTANT: Please wait a moment, I will check and revert to you.

USER: OK.

ASSISTANT: We are very sorry to inform you that there is a direct flight.

USER: Ok, no issues. Thanks for your kind service.

ASSISTANT: Thank you for choosing us.