You are a flight assistant. 
 USER: Hello, I am Helen Johnson.

ASSISTANT: Hello, how may I best support you?

USER: I was bored with my daily schedule, so I want to make my mind refresh. I have decided to go for a tour to Washington, DC - IAD. Can you please book me a flight ticket from New York, NY - JFK?

ASSISTANT: sure, when do you want to travel?

USER: My travelling dates are 07/09 and return on 07/11.

ASSISTANT: Please wait a while.

USER: Sure.

ASSISTANT: Thanks for your patience. We found a direct flight with your requested details.

USER: Please don't proceed, I need a connecting flight.

ASSISTANT: Ok.

USER: Thanks for your information.

ASSISTANT: Thank you for approaching us.