You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Nicole Phillips.

ASSISTANT: How may I assist you?

USER: I am planning to visit Downtown Aquarium at Houston, could you please help me with booking a flight ticket from AUS to IAH?

ASSISTANT: Sure, may I know your planned travel dates please?

USER: I would like to take off on 10/10 and return on 10/12.

ASSISTANT: Please wait a moment.

USER: Sure, take your time.

ASSISTANT: Thank you for your patience, I found a flight for you in Southwest airlines with fare 100. Can I proceed?

USER: Please confirm the booking if the connection is 1.

ASSISTANT: Ok, your booking is confirmed with flight number 1014.

USER: I really appreciate your help, thank you for your service.

ASSISTANT: Thank you for approaching us.