You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you today?

USER: I am looking for a direct flight from MCO to BOS, please help me in booking a ticket.

ASSISTANT: Sure, I will help you with booking, please share your travelling dates?

USER: My travelling dates are 04/28 and 04/30.

ASSISTANT: Ok, please hold on for a moment.

USER: Sure.

ASSISTANT: Southwest airline is providing flight with connection 1 as per your details, can I proceed to booking? Sorry there is no direct flights.

USER: Thank you for your information.

ASSISTANT: May I know your name please?

USER: My name is Samuel Carter.

ASSISTANT: Carter, thank you for reaching us.