You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: Can you book a ticket from PHL to PHX?

ASSISTANT: Sure, I am happy to assist you to do the ticket reservation.  Can you please mention your travel dates?

USER: I am willing to travel on Mar 05 and return on Mar 07.

ASSISTANT: Ok, please let me know your preference regarding the connection limit.

USER: I need a connecting flight.

ASSISTANT: OK, which airlines do you prefer either a low-cost or a normal-cost?

USER: I am willing to travel with normal-cost airline.

ASSISTANT: Ok, please hold on for a while. In the meanwhile, tell me your other preferences if any?

USER: No, thank you for asking.

ASSISTANT: There is a flight-1013 which is matching to your requirements, the flight departs in the morning time and returns in the evening time. Shall I reserve the ticket?

USER: Ok, please proceed?

ASSISTANT: I have booked your ticket with the American airlines with the ticket cost 100.

USER: Myself Margaret Martinez please confirm a ticket.

ASSISTANT: I have confirmed the ticket with the name Margaret Martinez.

USER: Ok, thank you.

ASSISTANT: You are welcome. Thank you for reaching us.