You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I support you today?

USER: I am Jason Baker, can please assist me to cancel my reservation which I did recently?

ASSISTANT: Sure, please wait for a moment.

USER: Ok, take your time.

ASSISTANT: Thanks for waiting, no reservation found with your name to cancel.

USER: That's ok, not a problem. Thank you for your support.

ASSISTANT: Thanks for approaching us.