You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Matthew Scott.

ASSISTANT: How can I help you?

USER: Can you please hold me a flight ticket from Minneapolis & St. Paul, MN - MSP to reach Seattle, WA - SEA?

ASSISTANT: Sure, may I know how much you cam afford for this journey?

USER: I can afford up to 1000 only.

ASSISTANT: Ok, can I know your travelling dates please?

USER: My trip dates are 08/16 - 08/18.

ASSISTANT: Please stand by.

USER: Ok.

ASSISTANT: Thank you for waiting.

USER: My pleasure.

ASSISTANT: We found a flight with number 1012 and airline Southwest at a price of 100 with 1 connection. Shall I proceed?

USER: Do not proceed, I need a direct flight.

ASSISTANT: Ok. Thank you for reaching us, have a nice day.

USER: Thank you for your information.