You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you today?

USER: I made a reservation earlier this week to give a seminar but due to technical issues it got cancelled. Can you help me in cancellation?

ASSISTANT: May I know your good name please?

USER: I am Laura Davis.

ASSISTANT: Please give me a moment.

USER: Ok.

ASSISTANT: There is no reservation found with your given name.

USER: Ok, not an issue.

ASSISTANT: Thank you for availing us.

USER: Thanks for your information.