You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I am planning to book a flight ticket to IAD from BOS, can you please help me out?

ASSISTANT: Sure, I am oblige to help you and may I know your journey dates?

USER: Sure, my planned travelling dates are Jan 18 and Jan 20.

ASSISTANT: Do you need any connection in your journey?

USER: Yes, I am looking for a flight with 1 connection.

ASSISTANT: May I know your name please?

USER: Sure, my name is Jessica Harris.

ASSISTANT:  There is a flight number is 1017 in Southwest airlines, can I confirm your flight ticket booking?

USER: Ok, please proceed.

ASSISTANT: I have confirmed your flight ticket booking in the above mentioned flight.

USER: Thank you for the help.

ASSISTANT: Thank you for reaching us.