You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you help me with that?

ASSISTANT: Sure, may I know your name?

USER: I am Dennis Miller.

ASSISTANT: Please wait a moment.

USER: Sure.

ASSISTANT: Sorry to inform, no reservation found with your name.

USER: Ok, no issues.

ASSISTANT: Thanks for reaching us, have a good day.

USER: Thanks for the information.