You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you for today?

USER: Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?

ASSISTANT: I am happy to help you with that. Can you please provide your name to check the reservation status?

USER: Previously I have reserved my ticket with the name Carolyn Rodriguez.

ASSISTANT: I have found your reservation, are you sure shall I cancel your reservation?

USER: Sure, please go ahead.

ASSISTANT: I have cancelled your reservation as per your interest.

USER: Thank you for your service.

ASSISTANT: You are welcome, thank you for choosing our service.