You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I'm Donald Moore.

ASSISTANT: Moore, how can I help you today?

USER: I am planning to attend music concert at New York, can you please help me with booking a flight ticket?

ASSISTANT: Sure, may I know your airport codes?

USER: Sure, I would like to take off on 09/11 and return back on 09/13.

ASSISTANT: Let me know your travelling dates?

USER: My source airport code is SFO and destination airport code is JFK.

ASSISTANT: I found a flight that JetBlue airline with connection 1 as per your details, can I proceed?

USER: Yes, please proceed with the booking.

ASSISTANT: Your ticket is confirmed by flight number 1013.

USER: Thank you for your assistance.

ASSISTANT: My pleasure.