You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I would like to change my flight reservation as my trip got postponed, can you please help me?

ASSISTANT: Sure, may I know your name?

USER: I am Anna Allen.

ASSISTANT: Please wait a moment.

USER: Sure.

ASSISTANT: Sorry, no reservation found on your name.

USER: That's ok, thank you for giving information.

ASSISTANT: Thank you for opting us.