You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: I am Emily Jackson, I want to cancel my reservation as my health is not good. Can you help me to cancel my reservation?

ASSISTANT: Sure. Please wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting, there is reservation found on your name. Shall I cancel?

USER: Ok, thank you for the information. Sure.

ASSISTANT: Your reservation has been cancelled.

USER: Thank you of helping me.

ASSISTANT: Thank you.