You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself William Thompson.

ASSISTANT: How may I lend a hand to?

USER: I am looking for a flight from ORD to CLT, can you help me in booking the flight ticket?

ASSISTANT: Thompson, I am here to help you. When you are willing to travel?

USER: Sure, my planned travel dates are 10/01 and 10/03.

ASSISTANT: Please wait for a while.

USER: Ok, I will wait for your response.

ASSISTANT: There is a flight with UA airlines and the ticket fare is 100. Shall I proceed with this?

USER: That's fine, please proceed in booking with this flight.

ASSISTANT: Thompson, your ticket is reserved in economy class with the flight-1011.

USER: Thank you for your expeditious service.

ASSISTANT: Thank you Thompson for reaching us.