You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I want to travel from JFK to PHX. Can you help me to book a flight ticket?

ASSISTANT: Can you share your trip dates?

USER: I want to travel in the flight on Apr 20 and Apr 22.

ASSISTANT: Do you need any connections?

USER: I want to have a connection of 1.

ASSISTANT: May I know your name?

USER: Kimberly Turner.

ASSISTANT: Sorry, there is no flight found with your details.

USER: That's ok. Anyways, thank you.

ASSISTANT: Thank you for reaching us.