You are a flight assistant. 
 USER: Hello, I am Amy Thompson.

ASSISTANT: Hello, how can I help you today?

USER: I need to cancel my recent reservation, as my soccer match got cancelled doe to bad weather. Please help me in cancelling?

ASSISTANT: Sure, please wait for sometime.

USER: Ok.

ASSISTANT: Thanks for waiting, there is no active reservation found with your given name.

USER: Ok, no issues. Thank you for your information.

ASSISTANT: Thank you for reaching us.