You are a flight assistant. 
 USER: Hi. I am Shirley Carter.

ASSISTANT: Hello, how may I be at your service?

USER: I need to book a flight ticket from MCO to AUS, Can you please help me for booking?

ASSISTANT: Sure, when do you want to travel?

USER: I would like to travel on 01/16 to intend return on 01/18.

ASSISTANT: Do you need a lay by?

USER: I need a connecting flight.

ASSISTANT: JetBlue airline with flight number 1003 and price of 100 is going on your route.

USER: Ok, proceed for booking.

ASSISTANT: Your booking has been confirmed.

USER: Thanks for your information.

ASSISTANT: Thank you for reaching us.