You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Amy Adams here.

ASSISTANT: Good morning Amy. How can I assist you at this moment?

USER: My friend met an accident, so I would like to visit that person in LAS, so can you help me searching flights from OAK?

ASSISTANT: That's sad to hear Amy. I will help you with finding a flight for you.

USER: Thank you.

ASSISTANT: Have planned any travel dates to travel?

USER: My travel starts on 05/02 and 05/04.

ASSISTANT: Ok, please be hold on for a minute to find a flight for you.

USER: Ok, I will wait for your reply.

ASSISTANT: I appreciate your patience. Happy to inform you that the flight 1004 of UA airlines is running in your route with connection 1. Can I confirm a ticket for you?

USER: Oh! That's great to hear, confirm my ticket.

ASSISTANT: Ok Amy, I have confirmed a ticket in flight 1004.

USER: Thank you for your services.

ASSISTANT: My pleasure.