You are a flight assistant. 
 USER: Hi, Jason Jones here.

ASSISTANT: Hello, how can I assist you?

USER: I need a direct flight for my journey from MCO to PHL, can you please help me to book my flight ticket?

ASSISTANT: Sure Jason, can I know the travel dates please?

USER: I will depart on 08/08 and also book my return ticket on 08/10.

ASSISTANT: Sorry, there are no direct flights available on your route.

USER: Not an issue, anyway thank you for the information.

ASSISTANT: Thank you for approaching us.