You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: I want to cancel my recent  reservation due to sudden cancellation of my trip. Can you help me?

ASSISTANT: Sure, we are here to help you. May I know your name?

USER: Raymond Moore here.

ASSISTANT: Ok, wait for some time.

USER: Ok.

ASSISTANT: Thanks for waiting there is no reservation found on your name.

USER: That's Fine, Thank you for the information.

ASSISTANT: Thanks for approaching us.