You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you at present?

USER: I want to cancel my reservation due to heavy rains at my destination place, so please aid me in cancellation.

ASSISTANT: Sure, we are here to help you to cancel your recent reservation.

USER: Ok.

ASSISTANT: Kindly please mention your name to cancel it.

USER: Sure, I am Amy Taylor.

ASSISTANT: Thanks for your name, please wait for a moment.

USER: Sure.

ASSISTANT: Thanks for waiting, there was no reservation found on your specified name.

USER: No problem, thanks for your kind service.

ASSISTANT: Thank you for reaching us.