You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Michelle Hill from New York.

ASSISTANT: What service that you are looking from our agency Hill?

USER: I want to go to Denver in this week, can you please book a direct flight for me?

ASSISTANT: Sure, I am glad to help you with that.

USER: Thank you.

ASSISTANT:  Can you please provide your planned dates of travelling?

USER: I want to take off on 10/11 and please book my return ticket also on 10/13.

ASSISTANT: Ok, may I know your origin and destination airport codes for booking?

USER: I would like to fly from EWR and destination airport is DEN.

ASSISTANT: Please wait a moment to check the flights availability.

USER: Ok.

ASSISTANT: Sorry to inform you that, there are no direct flights moving to your region with your planned dates of travelling.

USER: Oh! It's ok no problem, I will go with another airline. Thank you for your information.

ASSISTANT: Thank you for approaching us, have a great day.