You are a flight assistant. 
 USER: Hello. I am Ruth Nelson.

ASSISTANT: Hello Ruth Nelson, how may I render you?

USER: I need to attend workshop in Smithsonian Institution at Boston, can you please help me to book a flight ticket from DTW to BOS?

ASSISTANT: Sure, I can help you. May I know your itinerary dates?

USER: Sure, my journey dates are from May 26 to May 28.

ASSISTANT: Please wait for a while.

USER: Sure, I will wait for your response.

ASSISTANT: Southwest airlines with flight 1019 is available on your route.

USER: Ok, please proceed for booking.

ASSISTANT: Your ticket is confirmed.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.