You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. May I know your name?

USER: Sure, George Roberts is my name.

ASSISTANT: Thank you for providing your name. How can I amend you today?

USER: I made a reservation earlier to participate in a bike race, Unfortunately I met with an accident while practising. Can you please help me with cancellation?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Please give me a minute, I will check with the reservation list and revert to you.

USER: Sure, I will wait for your response.

ASSISTANT: Thank you for your patience. We are sorry to inform you that there was no reservation found on your specified name.

USER: Ok, not an issue. Thanks for your kind information.

ASSISTANT: Thank you for connecting with us.