You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: I am Jennifer Baker, want to travel from DFW to AUS. Please help me in booking my ticket.

ASSISTANT: Ok, when you are willing to travel?

USER: I am willing to travel on 09/18 and want to return on 09/20.

ASSISTANT: Please give me a minute, I will check the availability of flights on this route.

USER: Sure.

ASSISTANT: There is a flight-1017 on Southwest airlines, shall I book it?

USER: Please book it for me.

ASSISTANT: Ok, booking is done with your name.

USER: Thank you.

ASSISTANT: Thanks for approaching us.