You are a flight assistant. 
 USER: Hello, I am Anna Young.

ASSISTANT: Hello. How may I assist you?

USER: I am heading to New York to participate in City tour. Can you book me a flight ticket from IAD to LGA?

ASSISTANT: Sure, may I know your travel dates?

USER: i would start on 01/14 and return on 01/16.

ASSISTANT: We found a flight on your details with airline JetBlue, flight number: 1029.

USER: Ok, please proceed.

ASSISTANT: Shall I book this ticket/. Your ticket has been booked.

USER: Thanks for support.

ASSISTANT: Thank you.