You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I serve you?

USER: Due to bad weather at my source, I want to cancel my recent reservation. Can you please cancel my reservation?

ASSISTANT: Sure, I can help you. May I know your name?

USER: Sure, I am Amanda Jackson from Houston.

ASSISTANT: Can you please wait for a moment, I will check with your reservation status.

USER: Sure.

ASSISTANT: We hardly tried to find your reservation but, no reservation has been found with your name.

USER: Ok, Thank you for your help.

ASSISTANT: Thank you.