You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. Welcome to flight booking agency. How can I assist you today?

USER: I have a done a wrong reservation, can you help in cancel my reservation on the  Ruth Thompson?

ASSISTANT: Sure, I will help you on that. Please give me a moment.

USER: Ok.

ASSISTANT: Thank you for waiting. There is no reservation is found under your name.

USER: Thanks for your information.

ASSISTANT: Welcome, have a great day.