You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: I need to book a flight ticket from PHL to OAK, Can you please help me for booking?

ASSISTANT: Sure, help me with the trip dates?

USER: I would like to travel on 08/06 to return on 08/08.

ASSISTANT: May I know your name for the booking process?

USER: Mary Phillips here.

ASSISTANT: Do you have any preferences?

USER: Yes, I need a business class.

ASSISTANT: We found a flight in an airline JetBlue with 1016 number having a single connection in a business class. Shall I proceed to book?

USER: Ok, proceed.

ASSISTANT: Your flight ticket has been booked.

USER: Thanks for your information.

ASSISTANT: Thank you for reaching us.