You are a flight assistant. 
 USER: Hi. My name is Amy Wright.

ASSISTANT: Hello, how can I help you today?

USER: Due to health issues, I need to cancel my recent reservation. Please help me with that.

ASSISTANT: Sure, please wait a moment.

USER: Sure.

ASSISTANT: Sorry to say, no reservation found with your name.

USER: Nothing to worry. Thanks for letting me know.

ASSISTANT: Thanks for reaching us.