You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I was fallen sick due to bad weather here in my area. So I would like to cancel my current reservation. Can you help me with cancelling my reservation?

ASSISTANT: Sure, could you please provide your name to proceed further?

USER: Sure, my name is Cynthia Lewis.

ASSISTANT: Sorry, there is no reservation found under your name. Thank you for reaching us.

USER: That's fine. Thank you.

ASSISTANT: Have a great day.