You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: I would like to travel from MSP to PHX, can you please help me to book my flight ticket?

ASSISTANT: Sure, let me know your travelling dates.

USER: Sure, I have to depart on Dec 10th and return back on Dec 12th.

ASSISTANT: Do you want connecting flight or direct flight?

USER: I am looking for a direct flight.

ASSISTANT: Do you have any other requirements?

USER: No.

ASSISTANT: May I know your name please?

USER: Myself Janet Carter.

ASSISTANT: Sorry, there are no flights found with your given details.

USER: Not an issue. Anyway, thank you for checking.