You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: Can you please help me in cancel my recent reservation?

ASSISTANT: Sure, we are here to help you. Can you please share your name?

USER: Samuel Smith.

ASSISTANT: Please wait a moment.

USER: Sure.

ASSISTANT: Sorry to say, no reservation found with your name.

USER: Ok, not an issue. Thank you.

ASSISTANT: Thanks for reaching us.