You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you out?

USER: Can you please book a flight ticket from MCO to EWR?

ASSISTANT: Sure, I will help you in booking the ticket. May I know your travelling dates please?

USER: Thank you. I have planned my travel dates as Aug 13 and Aug 15.

ASSISTANT: Can I know your preferences?

USER: I am looking for direct flight so please check with that.

ASSISTANT: Can I know your name please?

USER: Sure, myself Scott Allen.

ASSISTANT: Sorry, there are no flights found.

USER: Oh! It is sad to hear. Anyway, thank you for your time.

ASSISTANT: Thank you for reaching us.

USER: Most welcome.