You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you today?

USER: I am Cynthia Wright, please book a ticket from CLT to MSP.

ASSISTANT: May I know your travel dates?

USER: Sure, my journey dates are 04/30 and 05/02.

ASSISTANT: As per your request, there is a flight for you with price 200. Shall I proceed?

USER: Please proceed with booking.

ASSISTANT: Your ticket has been booked with airline UA.

USER: Thank you for your help.

ASSISTANT: It's my pleasure.