You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Shirley Rodriguez here.

ASSISTANT: How may I help you?

USER: Please book me a ticket to EWR from MSP.

ASSISTANT: sure, on which date you like travel?

USER: I would like to travel on 06/20 and 06/22.

ASSISTANT: Just a moment please.

USER: Sure.

ASSISTANT: There is a direct flight with 1002 number, can I proceed for booking?

USER: No. I am looking for a direct flight.

ASSISTANT: I am sorry no flights found with single connection.

USER: No issues, thank you for the help.

ASSISTANT: Thank you for choosing us.