You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Jerry Hill.

ASSISTANT: How can I assist you at this moment?

USER: I am planning to travel from JFK to CLT.

ASSISTANT: Sure, can you please provide your travelling dates?

USER: My travelling dates are 04/03 to 04/05.

ASSISTANT: Wait a moment please.

USER: Sure.

ASSISTANT: Jerry Hill, there are no flights available on your provided dates on this route.

USER: That's ok.

ASSISTANT: Thank you for contacting us.

USER: Thank you.