You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you?

USER: I want to book a flight ticket from SFO to CLT. Could you help me in booking?

ASSISTANT: Sure, I will help you. Please send your travelling dates.

USER: My travelling dates are from Apr 12 - 14.

ASSISTANT: Do you have any preferences?

USER: I prefer for connecting flight.

ASSISTANT: May I know your name please?

USER: Benjamin Lopez.

ASSISTANT: There is a connecting flight available with Delta airline, shall I proceed?

USER: Yes, please proceed.

ASSISTANT: Your booking is done with flight number 1001. Happy journey.

USER: Thank you.

ASSISTANT: You are welcome, have a nice day.