You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how best can I assist you today?

USER: I want to cancel my recent reservation due to cancel of my event?

ASSISTANT: Sure, please share your good name?

USER: I am Donna Lewis.

ASSISTANT: Please stand by.

USER: Ok.

ASSISTANT: Thank you for waiting, there is no active reservation found with the given name.

USER: No worries, thank you for the information.

ASSISTANT: Thank you.