You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Jacob Young. I want to cancel my recent reservation due to heavy rains. Can you help me with that?

ASSISTANT: Sure, please hold on.

USER: Sure.

ASSISTANT: There is no reservation found with your specified name.

USER: Ok, Not an Issue.

ASSISTANT: Thanks for contacting us.

USER: Thanks for the information.