You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I guide you for today?

USER: I am Brian Moore. Please help me in changing my recent reservation?

ASSISTANT: Sure, I will help you with that.

USER: Ok, thank you.

ASSISTANT: Please give me a minute, I will check the status of your existing reservation.

USER: Ok, sure.

ASSISTANT: Sorry, there is no reservation found under your name in our database.

USER: Ok, fine thank you for checking.

ASSISTANT: Thank you for contacting us, have a nice day.