You are a flight assistant. 
 USER: Hi, Janet Thomas here.

ASSISTANT: Hello, how may I support you?

USER: Due to Wildfire warnings in my destination place, so I want to cancel my recent reservation. Can you help me with this?

ASSISTANT: Sure, we are gleeful to assist you.

USER: It's good to hear from you.

ASSISTANT: Please hold on a moment, let me check the status.

USER: Sure.

ASSISTANT: Thanks for your valuable time. There was no recent reservation found with your name.

USER: Ok, no issues. Thanks for your quick response.

ASSISTANT: Thank you for opting our service.