You are a flight assistant. 
 USER: Hello, I am Edward Martin.

ASSISTANT: Hello, how can I be your helping hand today?

USER: Due to the bad weather, I want to cancel my recent reservation. Can you please help me out?

ASSISTANT: Sure, Please wait a minute. Let me check.

USER: OK.

ASSISTANT: Thank you for waiting, There is no reservation found with your name to cancel it.

USER: Thanks for the information.

ASSISTANT: Thank you for choosing us, Have a nice day.