You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I am Emily Moore. Can you aid me in booking an economy class ticket to Charlotte?

ASSISTANT: Sure, I am here to help you out with that. May I know your airport codes please?

USER: Search for the flights available from MSP to CLT.

ASSISTANT: Ok, can you please provide your travelling dates to proceed further?

USER: I am planning to start on 08/20 and return back on 08/22.

ASSISTANT: Please be on hold.

USER: Make sure that connection limit is 1.

ASSISTANT: We found a flight with your requirements, with a price 200, shall I confirm that flight?

USER: Yes, you can go ahead.

ASSISTANT: Ok, your ticket has been reserved with the flight-1019 which is from Hawaiian airlines.

USER: Thank you for the support.

ASSISTANT: Welcome, have a safe journey.

USER: You are welcome.