You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I would like to cancel my recent reservation, can you help me in that?

ASSISTANT: Let me know your name.

USER: Sure, myself Jessica Mitchell.

ASSISTANT: Sorry, no reservation found by name Jessica Mitchell.

USER: That's ok, no problem. Thank you for the information.

ASSISTANT: Thank you.