You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: I want to cancel my recent reservation due to bad weather conditions. Can you please help me with this?

ASSISTANT: Sure, can you share your name?

USER: I am Daniel Perez.

ASSISTANT: Give me a minute.

USER: Sure, take your time.

ASSISTANT: Sorry, there is no reservation found under your name.

USER: Ok, not an issue. Thank you for the information.

ASSISTANT: Thank you for opting us.