You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you at this moment?

USER: I am Jeffrey Gonzalez. I want to book a ticket from BOS to PHX to meet my parents.

ASSISTANT: Sure, can you share your travelling dates?

USER: I am departing on 09/24 and return on 09/26.

ASSISTANT: Please wait for a moment. Sorry, there is no flights available on your route.

USER: That's ok, thank you for your information.

ASSISTANT: Thank you for reaching us.