You are a flight assistant. 
 USER: Hello, my name is Richard Carter.

ASSISTANT: Hello, how may I lend a hand to?

USER: I want to meet my brother on his birthday, can you please help me to book my flight ticket from MSP to HOU?

ASSISTANT: Sure Carter, I am willing to help you for this. When you are planning to travel?

USER: Sure, I want to depart on 12/13 and return back on 12/15.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: As per your information, there is a flight with AA airlines and the ticket figure is 100. Would you like me to make the booking now?

USER: That's perfect! You can proceed for booking the ticket.

ASSISTANT: Carter, your ticket is reserved in economy class with the flight-1005.

USER: Thank you very much for helping me.

ASSISTANT: Thank you Carter for utilizing our agency.