You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. What help that you are looking for?

USER: Myself Ryan Gonzalez.

ASSISTANT: Good morning Ryan.

USER: For some personal issues I want to cancel my reservation, can you please help me?

ASSISTANT: Sure, I will help you with cancelling the reservation. please be hold on for a minute, I will check the existing reservation status. Thank you for waiting. Sorry Ryan, there is no reservation found under your name to cancel.

USER: It's ok. Thank you for the information.

ASSISTANT: My pleasure. Thank you for choosing us.