You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Mark Roberts here.

ASSISTANT: How may I guide you?

USER: Can you please check for the flights from MSP to LAX for my business trip?

ASSISTANT: Mark Roberts, I am here to help you for this. When you are planning to travel?

USER: My journey dates are from Jan 20 to Jan 22.

ASSISTANT: Do you have any airline preference?

USER: No, but my depart time is in afternoon. I need a single connection flight.

ASSISTANT: Please wait for a while.

USER: Take your time.

ASSISTANT: As per your data, I found a flight with American Airlines and the ticket fare is 100. Would you like me to make the booking now?

USER: Ok, please reserve my ticket with this flight.

ASSISTANT: Your ticket is reserved in economy class with the flight-1013. Your departure time is 17:00 PM, and again your arrival time is 23:00 PM.

USER: Thank you for helping me out with booking.

ASSISTANT: Thank you very much for contacting our agency.

USER: Welcome.