You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. In which way I can assist you right now?

USER: I am looking to book a plane ticket to PHX from LAX.

ASSISTANT: Sure, can I know on what dates that you are planning to move?

USER: Sure. I am planning to travel from 11/01 to 11/03.

ASSISTANT: I found a flight in your route, may I know your name for booking?

USER: Sure. My name is Mark Davis.

ASSISTANT: Ok, the flight details are with 1 connection limit and the plane number is 1002 in UA airlines. Can I proceed your ticket?

USER: Yes, please proceed.

ASSISTANT: Ok, your ticket booking is reserved on the name Mark Davis.

USER: Thank you.

ASSISTANT: Most welcome. Thank you for choosing us.