You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: Jacob Roberts here. Please cancel my recent reservation which I have done 2 months back.

ASSISTANT: Sure Jacob, please wait a moment.

USER: Sure, take your time.

ASSISTANT: Sorry to say that, there is no reservation found on your name.

USER: It's ok, thanks for your information.

ASSISTANT: Thank you for approaching us.