You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I address you?

USER: I am planning to book a flight ticket to ORD from ATL, can you please help me out?

ASSISTANT: Sure, when are you planning to make your trip?

USER: Sure, my planned travelling dates are June 01 and June 03.

ASSISTANT: How many connections do you need?

USER: Yes, I prefer direct flight.

ASSISTANT: Do you have any other specifications?

USER: Yes, I prefer direct flight.

ASSISTANT: May I know your name?

USER: Sure, my name is Ronald Hernandez.

ASSISTANT: Ok, please wait for a while.

USER: Ok, take your time.

ASSISTANT: Thanks for waiting, there are no flights going on your way at this moment.

USER: It's ok, thank you for the information.

ASSISTANT: Thank you for opting us.