You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: I would like to change my flight reservation as my trip got postponed, can you please help me?

ASSISTANT: Sure. Tell me your name please?

USER: I am Ryan Scott.

ASSISTANT: Please wait.

USER: Sure.

ASSISTANT: Thanks for waiting. But I am sorry to say that there is no flight reservation on your name to change it.

USER: That's ok, thank you for checking.

ASSISTANT: Thank you.