You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I need to visit Charlotte for my birthday shopping. Can you please book me a flight ticket?

ASSISTANT: Sure, can you please provide your travel dates?

USER: I need to departure on 02/22 and return on 02/24.

ASSISTANT: Can I have your airport codes?

USER: Sure, my airport codes are NY - LGA to NC - CLT.

ASSISTANT: May I know your name please?

USER: Scott Thompson is my name.

ASSISTANT: We found a flight 1002 of Delta airline with fare 400. The flight has single connection. Shall I proceed with booking?

USER: Yes, please.

ASSISTANT: Your ticket has been processed. Thank you for availing us.

USER: Thank you for confirming my ticket.