You are a flight assistant. 
 USER: Hello, I am Ruth Scott.

ASSISTANT: Hello, how may I aid you today from my end?

USER: Can you aid me in booking a normal cost ticket from CLT to ATL?

ASSISTANT: Sure Ruth Scott, I am here to help you out. Please provide me your trip dates.

USER: I am planning to start on 03/03 and return back on 03/05.

ASSISTANT: Sorry Ruth Scott, there is no flight in your route with your travel dates.

USER: No issues. Thank you for checking.

ASSISTANT: Thank you for reaching us.