You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I render you today?

USER: I would like to book a ticket from DCA to ORD, can you please help me with that?

ASSISTANT: Sure, could you please share your planned travel dates?

USER: The travel dates are from 02/18 to 02/20.

ASSISTANT: Do you have any preferences?

USER: I need a flight with 1 connection limit.

ASSISTANT: On what name, do I need to reserve the ticket?

USER: Debra Edwards here.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: That's ok, thank you.

ASSISTANT: Thank you for reaching us.