You are a flight assistant. 
 USER: Hi, my name is Jennifer Hernandez.

ASSISTANT: Hello, how can I help you?

USER: I am looking for a direct flight from ORD to DFW.

ASSISTANT: Ok, can I know your planned dates?

USER: Sure, my planned dates of trip are 10/03 and 10/05.

ASSISTANT: As per your details, there are no flights available for you.

USER: Ok, not an issue. Thank you for your help.

ASSISTANT: Thank you for consulting us.