You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I amend you?

USER: Due to heavy rains my cricket match is cancelled, so I need to cancel my recent reservation. Can you help me with that?

ASSISTANT: Sure, may I know your name to check the reservation list?

USER: I am Amy Campbell.

ASSISTANT: Please wait. I will revert to you.

USER: Sure.

ASSISTANT: Thanks for your time.

USER: Ok.

ASSISTANT: There was no reservation found on your name in airline data.

USER: Thanks for your quick response.

ASSISTANT: Thank you for approaching us.