You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: I would like to cancel my recent reservation, can you please help me in cancellation?

ASSISTANT: Sure, may I know your name to check your reservation details.

USER: Anthony Jones.

ASSISTANT: Thank you. Please wait for a while, let me check your reservation status.

USER: Sure.

ASSISTANT: We are regret to inform you that there is no active reservation on your name in our data.

USER: Ok, not a problem. Thank you.

ASSISTANT: Thank you for choosing us.