You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: Due to some personal work, I want to cancel my recent reservation. Can you please help me with this?

ASSISTANT: Sure, can you please help me with your name?

USER: Sure, please check the reservation on the name of Edward Lopez.

ASSISTANT: Please stand by.

USER: Sure, I will wait.

ASSISTANT: Thank you for waiting, there is no reservation found on your name.

USER: Ok, Thank you for your help.

ASSISTANT: Thank you for availing us.