You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you now?

USER: I am planning to change my reservation, can you help me in changing my reservation?

ASSISTANT: Sure, I will help you with that. Can I know your name to check your previous reservation?

USER: I am Melissa Rodriguez.

ASSISTANT: I have found your reservation. Can you please provide your new journey dates?

USER: Sure, I like to travel Nov 28 to 30.

ASSISTANT: Ok, may I know your origin and destination airport codes for booking?

USER: IAH to CLT.

ASSISTANT: Do you have any connection limit?

USER: I need 1 connection flight.

ASSISTANT: Is there any other preferences do you have?

USER: No.

ASSISTANT: Please be on hold to check the flights. Based on your information, I have found a flight with 1 connection having with the fare of 200 provided by JetBlue airlines in economy class. Are you ok with this flight?

USER: Proceed for booking.

ASSISTANT: Ok, your ticket has been confirmed in flight number 1015.

USER: Thank you.

ASSISTANT: Thank you for approaching us, hope you have a great day.