You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you now?

USER: I am Emma Young. I want to book a ticket from ORD to MCO, can you help me?

ASSISTANT: Sure Emma Young, I am happy to help you with that.  Can I have your travel dates please?

USER: My travel dates are 03/03 and 03/05.

ASSISTANT: Ok, please wait a moment to check flight availability.

USER: Sure.

ASSISTANT: Sorry Emma Young, no flight is available to you on your dates.

USER: No problem, thanks for checking.

ASSISTANT: Thank you for choosing us, have a good day.