You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I best serve you?

USER: I am Matthew Baker. I want to book a ticket from ATL to SFO. Could you help me?

ASSISTANT: Sure, when do you planned your journey dates?

USER: My preferable dates are from 02/18 to 02/20.

ASSISTANT: Do you need any other specifications?

USER: I need 1 connection flight.

ASSISTANT: Thanks for your details, there is a flight found in AA airline of flight number 1020 and fare is 100. Shall I proceed for booking?

USER: Yes, please proceed.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you for helping me.

ASSISTANT: Thanks for choosing us.