You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Mary Thompson.

ASSISTANT: What can I do for you at this moment?

USER: I need to cancel my recent reservation, as my exam got cancelled. Please help me in cancelling?

ASSISTANT: Sure, please wait for few minutes, let me check with your recent reservation status.

USER: Ok.

ASSISTANT: There is no active reservation found on your name in our records.

USER: Ok, no issues. Thank you for your help.

ASSISTANT: Thank you for choosing us.