You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I don't want to travel, I want to cancel my recent reservation. Please help me out.

ASSISTANT: Sure, may I know your name please to proceed further?

USER: My name is Dorothy white.

ASSISTANT: White, there is no reservation found with your details.

USER: Ok, no issue. Thank you for your response.

ASSISTANT: Thank you for utilising our services. Have a good day.