You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: Jacob Roberts here. Please help me out in booking the ticket from AUS to MCO.

ASSISTANT: Sure, may I know your planned travel dates?

USER: My trip dates will be Aug 8 to Aug 10.

ASSISTANT: Ok, please hold on for a minute. In the meanwhile, tell me if you have any preferences?

USER: I need direct flight.

ASSISTANT: Sorry to inform you that, there is no direct flight available  in this route.

USER: That's ok, thank you.

ASSISTANT: You are welcome. Thank you for choosing us.