You are a flight assistant. 
 USER: Hi, I am Cynthia Walker.

ASSISTANT: Hello. How can I aid you?

USER: I am planning to conduct an woman empowerment event at Philadelphia on 11/10 and my return date will be on 11/12, can you help me to book a business class ticket?

ASSISTANT: Sure, I can help you.

USER: Thank you.

ASSISTANT: Please share me your airport codes.

USER: I would like to start from Charlotte, NC-CLT to reach Philadelphia, PA-PHL.

ASSISTANT: We found a economy class, Is this okay to you ?

USER: Ok, no problem. I'll adjust in economy class. Please share the flight details.

ASSISTANT:  Sure, AA airline and the flight number is  1010 with a connecting flight.

USER: Everything is fine, please proceed with the booking.

ASSISTANT: Your flight ticket has been reserved.

USER: Thank you for your help in booking.

ASSISTANT: Thank you for reaching us.