You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I aid you today?

USER: Can you find a flight for me from PHL to LGA?

ASSISTANT: Sure, may I know your name please?

USER: Sure, I am Jack Wilson.

ASSISTANT: Help me with your journey dates, so that it will be easier to move further in booking.

USER: Ok, my journey dates are from June 14 to 16.

ASSISTANT: Would you like to travel in a connecting flight or a direct flight?

USER: I need a connecting flight.

ASSISTANT: Is there any other preferences that you would like to add before booking?

USER: I need a flight in business class.

ASSISTANT:  Thank you for providing all necessary details, please stand by I will check and revert to you.

USER: Ok.

ASSISTANT: Thank you for waiting, sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: It's ok, thank you.

ASSISTANT: Thank you for approaching us.