You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Can you guide me in booking my flight ticket from MSP to CLT?

ASSISTANT: Sure, I am here to help you for this. When are you planning your trip?

USER: My trip dates will be Mar 23rd to Mar 25th.

ASSISTANT: Is there any other specifications regarding your journey?

USER: I need a connecting flight.

ASSISTANT: Do you have any other requirements?

USER: No.

ASSISTANT: May I know your name please?

USER: I am Betty Martinez.

ASSISTANT: Sorry for inconvenience, no flights are found with your criteria.

USER: Its ok, thank you.

ASSISTANT: Thank you very much for contacting our agency.