You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: I am Jessica Johnson. Can you help me to book a flight from ORD to JFK?

ASSISTANT: Please provide your trip dates.

USER: My travelling dates are 01/28 and 01/30.

ASSISTANT: Please hold on for a while.

USER: Sure.

ASSISTANT: AA airlines with flight 1016 is providing service with 1 connection.

USER: Proceed.

ASSISTANT: Your ticket is confirmed.

USER: Thank you for your help.

ASSISTANT: Thank you for choosing us.