You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: My name is Kenneth Collins, I want to travel to Charlotte, as my friend is ill please can you help me booking a flight ticket.

ASSISTANT: Kenneth, may I know your travelling details. ?

USER: I would like to travel from SFO to CLT.

ASSISTANT: Ok.

USER: My travelling dates are from 02/20 to 02/22.

ASSISTANT: Ok, wait a moment. Thanks for waiting. I found a flight as per your requirements. Flight 1013 with 1 connection flight, which costs 200 in Hawaiian airline. Shall I proceed for booking?

USER: Please proceed with booking my ticket.

ASSISTANT: Your booking is done.

USER: Thank you.

ASSISTANT: It's my pleasure.