You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: Owing to an emergency, my badminton match got cancelled. So I request you to cancel my recent reservation.

ASSISTANT: Yes, can you share me your name for checking?

USER: Sure, Timothy Thompson here.

ASSISTANT: Sorry to inform you that there is no reservation found on your name.

USER: Ok, no issues.

ASSISTANT: Thank you for reaching us.

USER: Thank you for your assistance.