You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you today?

USER: I am Deborah Scott, can you help me to book a flight ticket from CA - OAK to NY - EWR?

ASSISTANT: Ok Scott, I am glad to help you out. May I know your trip dates please?

USER: Ok, I want to travel on 03/01 and return date is 03/03.

ASSISTANT: Ok, please wait a while l will revert back to you with the flight details.

USER: Ok, please take your time.

ASSISTANT: Thank you for your patience, there is a flight availability with 1 connection and  ticket fare is about 200. Can I proceed booking?

USER: Ok, please go ahead.

ASSISTANT: Your ticket has been confirmed for flight 1014 and the airlines is Spirit.

USER: Yes, thank you for assisting me.

ASSISTANT: You are welcome, thank you for availing our service. Have a great journey.