You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am planning to attend live concert at PHX, can you please help me with booking a flight ticket from CLT?

ASSISTANT: Sure, I will help you. Please provide me your trip dates also.

USER: My travelling dates are 09/15 and 09/17.

ASSISTANT: Ok, give me a moment. According to your details, I found a flight-1022 with single connection. Shall I proceed?

USER: Ok, please proceed for booking.

ASSISTANT: Your reservation process is completed.

USER: Thank you for booking.

ASSISTANT: Thank you for using our service. May I know your name?

USER: My name is Edward Brown.

ASSISTANT: Thank you.