You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I am Patricia Smith. As I need to spend my free time with my cousins, who are meeting me after a long time. Can you cancel my ticket?

ASSISTANT: Sure, wait for a moment.

USER: Ok.

ASSISTANT: Thanks for waiting, no reservation was found with your name.

USER: That's fine.

ASSISTANT: Thanks for choosing us.

USER: Anyway, thank you for your help.