You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Sandra Thompson here.

ASSISTANT: Sandra, how can I assist you?

USER: I need to travel Oakland to submit my report in my new branch office, can you help me in find a flight ticket from CLT to OAK?

ASSISTANT: May I know your itinerary dates?

USER: Ok, I am flying on 05/24 and return on 05/26.

ASSISTANT: Please wait for a while.

USER: Ok, carry on.

ASSISTANT: Delta airlines with flight 1012 is providing service with 1 connection and ticket costs you 200.

USER: Ok, please confirm the ticket.

ASSISTANT: Your ticket is confirmed, have a safe and happy journey.

USER: Thank you for searching.

ASSISTANT: Thank you for choosing us.