You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you today?

USER: I want to cancel my recent reservation. Can you help me for that one?

ASSISTANT: Sure, may I know your name?

USER: Sure, Gary Perez here.

ASSISTANT: Ok, please wait for sometime.

USER: Sure.

ASSISTANT: Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel it.

USER: No issues, thank you for the information.

ASSISTANT: Thank you for reaching us.