You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: I am Steven Scott.

ASSISTANT: Nice to meet you.

USER: Can you please help me to cancel my reservation?

ASSISTANT: Sure, please give me a moment.

USER: Ok.

ASSISTANT: Your reservation is successfully cancelled.

USER: Thank you.

ASSISTANT: Welcome, have a great day.

USER: You welcome.