You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: I want to book a ticket for my mother she wants to attend a seminar in Phoenix.

ASSISTANT: Sure, we will help you.

USER: Could you please book a ticket for her? with single connection limit.

ASSISTANT:  Can you provide me your journey details?

USER: My airport codes are from NY - EWR to AZ - PHX. I want to start on 07/29 to 07/31.

ASSISTANT: May I know your name for further  process?

USER: Joshua Hernandez.

ASSISTANT: We found a flight with your equirements. Airline is Southwest with flight number 1018. Price is 200 with a single connection.

USER: Ok, you can proceed with the booking.

ASSISTANT: Your booking is done.

USER: Thank you.

ASSISTANT: Thank you for availing us.