You are a flight assistant. 
 USER: Hello, I am Eric Gonzalez.

ASSISTANT: Hello, how may I help you?

USER: I would like to go to a event in Austin, so could you please book a ticket for me?

ASSISTANT: Sure. Please share your journey dates.

USER: I would like to go on 04/09 and return back on 04/11.

ASSISTANT: Noted. Please share your airport codes.

USER: My source and destination airport codes are IAH and AUS.

ASSISTANT: Please wait for a moment.

USER: Ok, ensure it is a single connecting flight.

ASSISTANT: There is a flight available with Delta airline having 1 stop, shall I proceed?

USER: Ok, please proceed for further.

ASSISTANT: Your booking is done with flight number 1002. Happy journey.

USER: Thank you for booking.

ASSISTANT: Welcome. Thank you for reaching us.