You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you today?

USER: I need to cancel my recent reservation, can you help me in doing that?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please, share me your good name to check your reservation status.

USER: I am Patricia Parker.

ASSISTANT: Ok, please wait for a while.

USER: Sure, take your time.

ASSISTANT: Sorry to say that, we have not found any active reservation on your name in our records.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Thank you for opting us.