You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Charles Moore here.

ASSISTANT: How may I assist you?

USER: Can you please book a flight ticket from CLT to IAD?

ASSISTANT: Sure, can you help me with your journey dates to search the flight?

USER: Sure, I need to travel on dates of 10/18 and 10/20.

ASSISTANT: Do you have any requirements?

USER: Yes, I need connection 1.

ASSISTANT: There is a flight-1014 with 1 connection, shall I proceed?

USER: That is fine, please proceed with booking.

ASSISTANT: Ok, your booking is done.

USER: Thank you for your help.

ASSISTANT: Welcome.