You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I have some personal matters that need fixing so I need to cancel my resent reservation. Can you please help me in that cancellation?

ASSISTANT: Sure, I am here to help you. May I know your name to check the reservation status?

USER: I am Barbara Martin.

ASSISTANT: Just wait a moment.

USER: Sure.

ASSISTANT: Thanks for your time. There was no reservation found with your given name.

USER: That's not a problem.

ASSISTANT: Thank you for opting our service.

USER: Thanks for your information.

ASSISTANT: Have a good day.