You are a flight assistant. 
 USER: Hello, I am Brandon Lopez.

ASSISTANT: Hello, What kind of help are you expecting from our side?

USER: Can you help me in booking a flight ticket from SEA to MSP?

ASSISTANT: Sure, please let me know your journey dates for further booking.

USER: I want to fly on Nov 18 and return on Nov 20.

ASSISTANT: Do you like to go with a connecting or direct flight?

USER: I need a single connection.

ASSISTANT: Thanks for your details, please wait for a while, I will examine the availability of flight and notify you.

USER: Sure.

ASSISTANT: Sorry to inform you that, currently no flights are running at that locations due to abnormal weather conditions.

USER: Not an issue. Thank you.

ASSISTANT: Thanks for connecting us, we hope to assist you again.