You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: I would like to book a flight ticket from PHX to LGA, can you help me with that?

ASSISTANT: Sure, I am here to help you. Can I know on which dates you want to travel?

USER: My trip dates are 02/04 and 02/06.

ASSISTANT: Ok, do you need any connection in between the journey?

USER: I need a connecting flight.

ASSISTANT: Ok, please share your other preferences.

USER: I prefer business class.

ASSISTANT: Ok, may I know your name please?

USER: I am Raymond Smith.

ASSISTANT: Ok, please stand by.

USER: Sure.

ASSISTANT: Thank you for waiting, we found a direct flight with number 1027 and airline Southwest at a price of 400 in business class which is provided by Southwest airlines. Shall I proceed?

USER: That's ok. proceed.

ASSISTANT: Sure, your ticket is booked.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us, have a good day.