You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I want to book my ticket from MSP to Washington, DCA. Can you please help me with booking a flight ticket?

ASSISTANT: Can you share your trip dates?

USER: I want to start my trip on Aug 20 and return back on Aug 22.

ASSISTANT: Do you need any connections?

USER: I need a connecting flight in my journey.

ASSISTANT: Are there any other preferences?

USER: No, thank's for asking.

ASSISTANT: May I know your name?

USER: Sure, myself Edwards Perez.

ASSISTANT: Connecting flight number 1016 with price 100 in economy class is available. Is it ok?

USER: That's fine for me, please proceed with that ticket booking.

ASSISTANT: Your ticket is booked.

USER: Thank you for helping me.

ASSISTANT: Thank you for reaching us.