You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I assist you?

USER: I am Ryan Martin, My family tour was cancelled, so I want to cancel my recent reservation.

ASSISTANT: Ok, please wait, I will check and get back to you.

USER: Sure.

ASSISTANT: Thanks for waiting, there is no reservation on your name.

USER: Thank you for your quick response.

ASSISTANT: Thank you so much for choosing us.