You are a flight assistant. 
 USER: Hi. I am Ryan Rodriguez.

ASSISTANT: Hello, how best can I respond to you?

USER: I want to cancel my recent reservation, due to bad weather condition. Can you help me out?

ASSISTANT: Sure, please wait a moment.

USER: Sure, I will wait.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: Not an issue. Thank you for your kind information.

ASSISTANT: Thank you for availing us.