You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: Kenneth Lopez here, can you please help me in booking the ticket from HOU to AUS? As I'm planning to visit Austin.

ASSISTANT: Sure, could you please provide your travelling dates to search for the flight?

USER: Sure, my planned departure and return travel dates are 10/01 and 10/03.

ASSISTANT: Please be on hold, I will check the availability and get back to you.

USER: Sure.

ASSISTANT: Ok, there is a flight 1002 in Southwest airline matching your details with price 100. Shall I proceed?

USER: That's fine for me, you can proceed for booking.

ASSISTANT: Ok, your booking is done.

USER: Thank you so much for your help.

ASSISTANT: You are welcome, have a safe journey.