You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Brian Thomas here.

ASSISTANT: What can I do for you?

USER: There is a birthday party in JFK, so could you please book a ticket from SFO?

ASSISTANT: Sure. Let me know your dates?

USER: My travelling dates are from 10/16 to 10/18.

ASSISTANT: I got a flight-1028 travelling towards JFK, shall I proceed?

USER: Please proceed.

ASSISTANT: Sure. Your ticket is confirmed with Southwest airlines.

USER: Thank you for your help.

ASSISTANT: Welcome.