You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I need to cancel my recent reservation due to some issues, can you help me in doing that?

ASSISTANT: Sure, I will help you with that. Can I know your name please?

USER: I am Gary King.

ASSISTANT: Ok, please give me a minute.

USER: Sure, take your time.

ASSISTANT: Sorry to inform you, there is no reservation found under your name to cancel the ticket.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: You are most welcome. Thank you for approaching us.