You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I want to book a flight ticket from AUS to CLT. Can you please help me in that?

ASSISTANT: Sure, I will assist you. Please send your travelling dates.

USER: My travel dates are Mar 01 to Mar 03.

ASSISTANT: Do you have any connection preference?

USER: I need a direct flight.

ASSISTANT: Please stay connected. I will check the availability.

USER: Sure.

ASSISTANT: May I know your name please?

USER: Myself Janet Harris.

ASSISTANT: Sorry, there is no flight available with your requirements.

USER: Ok, no problem. Thank you.

ASSISTANT: You are welcome, have a nice day.