You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you at this moment?

USER: Patrick Roberts here.

ASSISTANT: Glad to meet you Roberts.

USER: I have to meet my business partner in Washington, can you please book me a flight ticket from PHX to IAD?

ASSISTANT: Sure, I will help you with booking.

USER: My itinerary dates are 11/09 and 11/11.

ASSISTANT: Ok, please wait a moment.

USER: Ok, take your time.

ASSISTANT: Thank you for waiting. Yes, I have found a flight in Delta airlines with connection 1 and price 200, is it ok for you?

USER: Please proceed.

ASSISTANT: Ok Roberts, I have confirmed a ticket with flight number 1020.

USER: Thank you for quick response.

ASSISTANT: My pleasure. Thank you for choosing us, have a great journey.