You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: My name is Ronald Thomas, I want to cancel my recent reservation. Can you please help me out?

ASSISTANT: Sure. Give me a moment.

USER: OK.

ASSISTANT: Yes I had found a reservation on your name. Could I proceed with the cancellation?

USER: Yes, proceed.

ASSISTANT: OK.

USER: Thank you.

ASSISTANT: Thank you for reaching us.