You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Daniel Taylor.

ASSISTANT: How may I support you?

USER: Can you help me in cancellation of my reservation as my exams got cancelled?

ASSISTANT: Please give me a moment.

USER: Sure.

ASSISTANT: There is no reservation found with your provided name in our data.

USER: Not a problem, anyways thank you for the information.

ASSISTANT: Thank you for approaching us.