You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Would you help me to cancel my reservation on the name of Ronald Parker?

ASSISTANT: Sure, please wait for a moment.

USER: Ok.

ASSISTANT: Thanks for waiting. Sorry, there is no reservation found with your name.

USER: Ok, not an issue. Thanks for the information.

ASSISTANT: Thanks for choosing us.