You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Stephanie Carter here.

ASSISTANT: How may I guide you today?

USER: I was made a wrong reservation earlier in this week. Can you please help me for cancel my reservation?

ASSISTANT: Sure, we are gleeful to help you.

USER: Ok.

ASSISTANT: Please wait a moment to check your previous reservation status.

USER: Ok, take your time.

ASSISTANT: We regret that, there is no reservation found with your name in our records.

USER: Thank you for the information.

ASSISTANT: Thank you for reaching us, have a great day.