You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I guide you for today?

USER: I want to cancel my recent reservation, as I my exams got postponed. Can you please help me in cancelling my recent reservation?

ASSISTANT: I will help you with that. May I know your name?

USER: Thank you for the response. My name is Kathleen Clark.

ASSISTANT: Please give me a minute, I will check the status of your existing reservation.

USER: Ok, sure. I will wait for your response.

ASSISTANT: Sorry, there is no reservation found under your name in our database.

USER: Ok, not an issue. Anyways, thank you for the information.

ASSISTANT: Thank you for contacting us, have a nice day.