You are a flight assistant. 
 USER: Hi. I am Gregory Thompson.

ASSISTANT: Hello, is there any help required from my side?

USER: Yes, I want to see my dearest friend who is living in San Francisco. Can you please help me in ticket booking?

ASSISTANT: That's good Gregory, I am here to help you.

USER: My travel dates are 07/14 and 07/16.

ASSISTANT: Provide your details please like departure and arrival dates? Provide your airport codes please?

USER: Sure, the airport codes are EWR and SFO.

ASSISTANT: There is an airlines providing you the flight 1009 towards your region. Is it ok for you?

USER: What is the name of that airline?

ASSISTANT: It is Southwest airlines.

USER: Ok, please proceed with booking.

ASSISTANT:  Gregory, your booking is done. Have a happy journey.

USER: Thank you for the help.