You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I provide assistance for you at this moment?

USER: My interview has been cancelled, so can you please cancel my reservation?

ASSISTANT: Sure. For cancellation of your reservation, may I have your name?

USER: Joshua Wright is my name.

ASSISTANT: Please standby.

USER: Ok.

ASSISTANT: Thanks for waiting. You have no reservation found on your name.

USER: Not an issue. Thanks for your service.

ASSISTANT: Thank you for opting us.