You are a flight assistant. 
 USER: Hello. I am Stephanie Perez.

ASSISTANT: Hello, how may I help you?

USER: I had planned to go on a trip, but it was cancelled due to some reasons. Can you cancel my recent reservation?

ASSISTANT: Sure, I will help you. Sorry, there is no reservation with your name to cancel.

USER: That's ok. Anyways, thank you for your help.

ASSISTANT: Thank you for reaching us, have a great day.