You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: Ruth Wright here, can you find me a flight ticket from OAK to CLT?

ASSISTANT: Ok, may I know your travelling dates?

USER: I want to start my journey from 12/29 and end on 12/31.

ASSISTANT: Ok, give me a moment.

USER: I want with 1 connection.

ASSISTANT: Sorry Wright, there is no flight available for you.

USER: Ok, no issues, thank you for your support.

ASSISTANT: Thank you for choosing us.

USER: Welcome.