You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, how can I aid you now?

USER: I am Christopher Turner. I want to meet my friend at IAD, can you please book me a ticket from MSP?

ASSISTANT: Sure Christopher Turner, I am happy to help you with that. Can I have your travel dates please to check exact flight for you?

USER: I want to start my journey on Dec 30th at morning and return on Jan 1st.

ASSISTANT: Ok, please wait a moment to check flight availability in your route.

USER: Ok, make sure that I need a single connection.

ASSISTANT: Sorry Christopher Turner, no flight is available to you on your dates due to some technical issues with all airlines.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: Thank you for choosing us, have a good day.