You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I best support you today?

USER: I am Ashley Miller.

ASSISTANT: Thanks for providing your name.

USER: Due to emergency I need to cancel my recent reservation, Can you please help me that?

ASSISTANT: Sure, I would be happy to help you. Please wait for a while, I will check the reservation list and revert you.

USER: Sure.

ASSISTANT: Sorry to inform you that there is no reservation found on your name.

USER: Ok, no problem.

ASSISTANT: Thanks for choosing us and have a great day.

USER: Thanks for your information.