You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you today?

USER: Andrew Davis here.

ASSISTANT: Nice to meet you.

USER: I want to celebrate my birthday with my family, so please book my ticket from OAK to IAD.

ASSISTANT: Sure, will you mention your travelling dates please?

USER: Sure, my itinerary dates are 10/27 and 10/29.

ASSISTANT: Please give me a moment.

USER: Sure.

ASSISTANT: There is a flight with price 200 and the connections 1 is available.

USER: Please reserve my ticket.

ASSISTANT: Your ticket is booked. The flight number is 1024 and the airline is Southwest.

USER: Thank you for your help.

ASSISTANT: Welcome, have a great day.