You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello. How can I aid you?

USER: I am Margaret Hall. I need to fly from EWR to IAD to meet my parents, can you please help me to book a flight ticket?

ASSISTANT: Sure, may I know your planned travel dates?

USER: Sure, my journey dates are 09/11 to 09/13.

ASSISTANT: Here, I found a flight with 1 connection and airfare is about 100. Shall I proceed in booking?

USER: Yes, please proceed.

ASSISTANT: Your ticket has been confirmed for the flight 1011 in AA airlines.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us.