You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you today?

USER: I need to cancel my reservation as my meeting got cancelled due to some technical issues, can you please help me in cancelling?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: May I know your name for checking the present status?

USER: I am Frank Wright.

ASSISTANT: Sorry, no reservation found on your name in our reservation list.

USER: Ok, not an issue.

ASSISTANT: Thank you for choosing us, have a nice day.

USER: Thank you for your information.