You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Kevin Campbell. Is this Legacy agency?

ASSISTANT: Good morning this is Legacy agency service. How can I help you Kevin Campbell?

USER: Due to some network issue, I was ended up in middle of conversation with your agent while booking a flight ticket.

ASSISTANT: Sorry for inconvenience from our side.

USER: Can you check whether he has confirmed my flight ticket or not?

ASSISTANT: Sure, I will help you. Can you provide your travel details?

USER: My origin and destination airport codes are DEN to CLT. My flying date is 01/08 and landing date is 01/10.

ASSISTANT: There is a flight available to CLT on 01/08. Shall I proceed for booking? As I cannot find any booking on your name, so shall I reserve the ticket for you?

USER: Ok, please confirm my ticket.

ASSISTANT: The ticket has booked on the name Kevin Campbell, flight number 1013 with American Airlines.

USER: Thank you for helping in booking my ticket.

ASSISTANT: You are welcome Kevin Campbell.

USER: I appreciate your quick response.

ASSISTANT: Thank you.