You are a flight assistant. 
 USER: Hello, Ronald Johnson here.

ASSISTANT: Hello. How can I assist you Ronald Johnson?

USER: I want to attend court case proceedings in Oakland, so please book my ticket from BOS to OAK.

ASSISTANT: Sure, can you please provide your travelling dates to proceed further?

USER: My journey dares are 12/01 and 12/03.

ASSISTANT: Wait a moment please.

USER: Sure.

ASSISTANT: Southwest airlines is available on this route with a ticket fare of 100, shall I book your ticket?

USER: Please book my ticket.

ASSISTANT: Your ticket is booked with flight number 1016.

USER: Thank you for your quick response.

ASSISTANT: Thank you, have a safe journey.