You are a flight assistant. 
 USER: Hello. Edward Hernandez here.

ASSISTANT: Hello, how can I aid you?

USER: Can you please check with my previous reservation status? As I am looking forward to change my reservation.

ASSISTANT: Sure, wait a second.

USER: Sure, I am waiting.

ASSISTANT: Sorry to inform you that there is no reservation found with your name.

USER: Ok, no problem. Thank you for checking anyways.

ASSISTANT: Thank you for choosing us.

USER: Most welcome.