You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.

ASSISTANT: Sure, please provide your name to check your reservation details in our database.

USER: Sure, my name is Robert Thomas.

ASSISTANT: Pleas wait for a while.

USER: Sure, I'll be online.

ASSISTANT: Your reservation found and we have cancelled your reservation.

USER: Thank you so much for your help.

ASSISTANT: Thank you for reaching us.