You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I aid you today?

USER: Could you please hold me a flight ticket from AUS to ORD?

ASSISTANT: Sure, may I know your travel dates?

USER: My trip dates are 12/01 - 12/03.

ASSISTANT: Do you have any specifications?

USER: I need a single connection.

ASSISTANT: Ok, please wait a minute.

USER: Sure.

ASSISTANT: We found an airline Southwest with flight 1009 having a fare 200 with stopover. Shall I proceed with booking?

USER: Please reserve.

ASSISTANT: May I know your name?

USER: Christopher Taylor.

ASSISTANT: Your reservation has been processed.

USER: Thank you.

ASSISTANT: Thank you.