You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: Can you please make a reservation from PHL to ATL?

ASSISTANT: Sure, can you please share your travel dates?

USER: My journey dates are on Aug 17th and 19th.

ASSISTANT: May I know your connection limit?

USER: I prefer direct flight in my journey.

ASSISTANT: Do you have any other specification that you are looking for?

USER: No.

ASSISTANT: May I know your name to proceed further?

USER: My name is Jessica Green.

ASSISTANT: I am sorry to inform you that there is no flight available at your request.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for contacting us.