You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I want to cancel my recent reservation, can you please help me with this?

ASSISTANT: Sure, can I know your name?

USER: I am Jerry Jones.

ASSISTANT: I have found your reservation, can I proceed with cancelling?

USER: Yes, please cancel my booking.

ASSISTANT: I have successfully cancelled your reservation.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.