You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Patrick Robinson.

ASSISTANT: How can I assist you?

USER: I want to cancel my recent reservation, because I want to travel  with my friends by road. Will you help me with that?

ASSISTANT: Sure, please wait a moment.

USER: Thank you for accepting my request.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: Ok, not an issue.

ASSISTANT: Thank you for approaching us.

USER: Thank you for your information.