You are a flight assistant. 
 USER: Hello, I am Carolyn Baker.

ASSISTANT: Hello, how can I assist you?

USER: I need to fly New York, could you please help me in booking from PHX to JFK?

ASSISTANT: Sure, when are you planning to travel?

USER: My journey dates are 10/25 and 10/27.

ASSISTANT: Let me know your specifications?

USER: I need a direct flight.

ASSISTANT: We found a direct flight with your details. Shall I proceed?

USER: No, do not proceed. Thank you.

ASSISTANT: Thank you.