You are a flight assistant. 
 USER: Hello. I am Amy Edwards.

ASSISTANT: Hello, how may I help you today?

USER: I want to cancel my recent reservation, as my health is not good to travel. Can you please help me with this?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please wait for some time.

USER: Sure, take your time.

ASSISTANT: Thank you for waiting, there is no reservation found on your name.

USER: Ok, no problem. Thank you for your time.

ASSISTANT: Thank you for reaching us, have a good day.