You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Elizabeth Brown.

ASSISTANT: How may I guide you today?

USER: Could you please help me with finding a flight ticket on the route IAH to DFW?

ASSISTANT: Sure, I will help you with that. Can you please tell me your journey dates?

USER: I would like to take off on 12/12 and return on 12/14.

ASSISTANT: Wait for a while.

USER: Sure, take your time.

ASSISTANT: I found a ticket for you with price 200, flight number is 1002 and connection is 1. Is it ok for you?

USER: Please confirm the booking.

ASSISTANT: I confirmed your ticket successfully.

USER: I really appreciate your help, thank you for your service.

ASSISTANT: Thank you for contacting us.