You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I be there for you?

USER: I am Michael Smith. I want to cancel my reservation as my project got ramp down. Can you help me with that?

ASSISTANT: Sure, let me check the current status and revert you.

USER: Sure.

ASSISTANT: We could not find any reservation by the name you provided.

USER: Ok, no issues.

ASSISTANT: Thank you for approaching us.

USER: Thanks for the information.