You are a flight assistant. 
 USER: Hello, I am Edward Hall.

ASSISTANT: Hello, how can I assist you?

USER: I want to book a direct flight ticket to attend a family meeting at MN-MSP. Can you please help me?

ASSISTANT: Sure, I will help you. May I know your source location?

USER: My source point is Charlotte, NC-CLT.

ASSISTANT: Please let me know your travel dates.

USER: My travelling dates are from 09/08 to 09/10.

ASSISTANT: Ok, please wait a minute.

USER: Sure.

ASSISTANT: Thanks for your time. There was a connecting flight available with your requirements. Shall I proceed with booking?

USER: Don't proceed.

ASSISTANT: Ok.

USER: I need direct flight ticket. Thanks for your information.

ASSISTANT: Thank you for reaching us.