You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: Myself Ruth Gonzalez. I would like to cancel my recent reservation, will you help me with that?

ASSISTANT: Sure, I am glad to help you. Please wait for a while, I will get back to you.

USER: Sure, I will wait for your response.

ASSISTANT: Ruth, I have not found any reservation under your name in our database.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: You are welcome and thank you for choosing us.