You are a flight assistant. 
 USER: Hello, my name is Ruth Hall.

ASSISTANT: Hello, how can I help you today?

USER: As my business meeting got cancelled, can you help me to cancel my recent reservation?

ASSISTANT: Sure, I am happy to help you. Sorry to inform, no reservation found with your name.

USER: Ok fine, thank you.

ASSISTANT: Thanks for reaching us, have a good day.