You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I guide you for today?

USER: Carolyn Jackson here. I want to book a flight on the route from PHX - JFK, can you please help me?

ASSISTANT: Can you please share on what dates you are willing to travel?

USER: My travelling dates for this trip will be from 09/18 to 09/20.

ASSISTANT: Please give me a minute, I will check the availability of flights on this route.

USER: Ok please check for 1 connection flight.

ASSISTANT: Sorry, there is no flight available on your requested dates.

USER: Oh! That's ok, no issues with it.

ASSISTANT: Thank you for contacting us, have a nice day.

USER: Thank you for checking.