You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?

ASSISTANT: Sure, may I know your name please?

USER: Stephanie Robinson here.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: Sorry Robinson, there is no reservation found as per your name in our database.

USER: No problem, Thanks for the information.

ASSISTANT: Thank you for reaching us with a query.