You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you today?

USER: I am Ashley Thomas. I am looking for a direct flight from Orlando, please help me in booking a ticket from MCO to LGA.

ASSISTANT: Sure, please mention your travelling dates.

USER: My travel dates are 12/12 and 12/14.

ASSISTANT: Please hold a moment.

USER: Sure, take your time.

ASSISTANT: Sorry Ashley, there are no flight running directly on your route.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: Thank you for reaching our service.