You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: I need to cancel my reservation which is done recently due to some problems, can you please help me in this?

ASSISTANT: Yes, can you share me your name?

USER: Sure, my name is Linda Adams.

ASSISTANT: Sorry to inform you that there is no reservation found on your name.

USER: Ok, no problem.

ASSISTANT: Thank you for contacting us.

USER: Anyways, thank you for your service.