You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. Shall I have your name please?

USER: I am Sandra Robinson. I need to book a ticket to PHX to meet my friend on 10/05.

ASSISTANT: Ok.

USER: Could you please help me in booking a ticket from CLT?

ASSISTANT: What is  your return date?

USER: I intend to return on 10/07.

ASSISTANT: Having any specifications?

USER: There should be a single connection.

ASSISTANT: You have a flight with 1 connection of price 100 in Frontier airline.

USER: You can proceed with booking.

ASSISTANT: Your ticket was booked.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.