You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I be of your assistance?

USER: I want to cancel my recent reservation, can you please help me out/.

ASSISTANT: Sure, I'll help you in cancellation. Please share your name to check the reservation status.

USER: Thank you, my name is Joshua Perez.

ASSISTANT: Thank you for providing your name, please wait a moment I'll check the reservation list.

USER: Ok, take your time.

ASSISTANT: Thank you for waiting, I have checked the reservation list to cancel your ticket but there is no reservation found by this name.

USER: It's ok, thank you for the information.

ASSISTANT: Thank you for approaching us.