You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how could I support you?

USER: I want to cancel my reservation because I have not completed my project work, Can you help me to cancel my reservation?

ASSISTANT: May I know your name please?

USER: I am Brenda Garcia.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Sorry to inform, there is no reservation found with your given name.

USER: Ok, thanks for the information.

ASSISTANT: Thank you for reaching us.