You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: I am Karen White. I want to make a trip from MSP to ATL. Can you please help me to book a flight?

ASSISTANT: Sure, can you share your trip dates?

USER: My travelling dates are Jan 16 - Jan 18.

ASSISTANT: Do you have any requirements?

USER: Yes, I want a connecting flight.

ASSISTANT: There is a connecting flight with number 1011 in airline Southwest, the fare is 200 in economy class. Can I book it?

USER: Ok, please proceed for booking.

ASSISTANT: Your ticket is reserved.

USER: Thank you.

ASSISTANT: Thank you for reaching us.