You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello. How can I best serve you today?

USER: I just want to cancel my reservation, because I would like to travel in The Queen Mary Ship to reach my destination, instead of flight. Can you help me with that?

ASSISTANT: Sure, we are here to support you. Please provide your good name to check the reservation?

USER: Ok, Karen Nelson is my name.

ASSISTANT: Thank you for sharing your name, I regret that there is no reservation found on your name.

USER: Ok, not a problem. Thanks for your kind information.

ASSISTANT: Thank you for making us to help you.