You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you today?

USER: I need to travel from CLT to PHX, can you help me?

ASSISTANT: Sure, can you please share your journey dates?

USER: My trip dates are 04/25 and 04/27.

ASSISTANT: Are you looking for any preferred connections?

USER: I need a connecting flight.

ASSISTANT: Do you have any other specifications to be met?

USER: No.

ASSISTANT: Can I have your name to proceed further?

USER: I am Sharon Wright.

ASSISTANT: We found a American airlines, flight number-1000 connections-1 class-economy and fare is 100. Shall I proceed with the booking?

USER: Yes, proceed.

ASSISTANT: Sure, your ticket has been booked.

USER: Thank you.

ASSISTANT: Thank you for reaching us.