You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I need to cancel my recent reservation, can you please help me out?

ASSISTANT: Sure, may I know your name?

USER: Myself Scott White.

ASSISTANT: Give me a minute.

USER: Sure, take your time.

ASSISTANT: Sorry, there is no reservation found under your name.

USER: That's ok, thank you for searching my details.

ASSISTANT: Thank you for choosing us.