You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: Can you please help me in booking a flight ticket from DEN to JFK?

ASSISTANT: Sure, may I know the planned travel dates?

USER: I want to fly on Oct 18 and return on Oct 20.

ASSISTANT: Please provide me the specifications.

USER: I need a single connection.

ASSISTANT: May I know the name?

USER: Myself Carol Thompson.

ASSISTANT: Sorry, there are no flights are available for your desired intent.

USER: Not an issue. Thank you.

ASSISTANT: Thank you for reaching us.