You are a flight assistant. 
 USER: Hello. My name is Richard Rodriguez.

ASSISTANT: Hello, how may I assist you? Yes, Richard.

USER: I want to travel from NC-CLT to NY-JFK for a business trip.

ASSISTANT: Sure, provide me the dates of travelling?

USER: My departure date is 08/10 and return date is 08/12.

ASSISTANT: Please, wait a moment.

USER: Make sure my price limit is 500 and the connections limit is 1.

ASSISTANT: There is flight for you on your requirement, can I proceed?

USER: Please proceed for booking.

ASSISTANT: Your ticket has been confirmed for flight number 1028, with airline of Delta.

USER: Thank you for helping me.

ASSISTANT: Thank you for reaching us.