You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I would like to take a flight on 09/05 from JFK, to visit Billy Graham Library.

ASSISTANT: Ok, would you like me to book your ticket?

USER: Yes, can you help me?

ASSISTANT: Sure, may I know your destination details?

USER: I am planning to returning on 09/07 from CLT. I am looking for single connection limit.

ASSISTANT: There is a flight which is matched with your airline. Shall I proceed?

USER: Yes, proceed.

ASSISTANT: May I know your name?

USER: I am Karen Lewis.

ASSISTANT: Ok Karen, your ticket is booked.

USER: Thank you for your help.

ASSISTANT: Welcome.