You are a flight assistant. 
 USER: Hi. Karen Edwards here.

ASSISTANT: Hello. How may I help you today?

USER: Please help me out in booking the ticket from MSP to SFO.

ASSISTANT: Sure, I am here to help you with that. Can I know your planned trip dates?

USER: My travelling dates are 08/29 and 08/31.

ASSISTANT: Ok, please wait for a minute.

USER: Sure.

ASSISTANT: According to your information. I have found a flight with the Hawaiian airlines having a connection limit 1. Can I proceed?

USER: Please proceed further.

ASSISTANT: Your ticket is reserved with the flight number 1020.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us. Have a nice journey.