You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello,.

USER: I am Mary Scott.

ASSISTANT: How can I oblige you today?

USER: I need to cancel my recent reservation due to postpone of my plan that we have planned to visit the Jain temple. Could you please help me?

ASSISTANT: Sure, we will help you. Please, wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting. Unfortunately, there is no reservation found on your name in our database.

USER: No problem, thank you for your information.

ASSISTANT: Thank you for opting us.