You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I know your name please?

USER: I am Emma Hall.

ASSISTANT: How may I assist you?

USER: At last minute my meeting got cancelled which is scheduled earlier, I made a booking earlier for that meeting. Can you please help me in cancelling my ticket?

ASSISTANT: Sure, I will check the database and get back to you.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: Ok, no issues. Thanks for the help.

ASSISTANT: Thank you for reaching us.