You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: I am planning to attend a business conference in AUS from MSP. can you find a ticket for me?

ASSISTANT: Sure, can you provide your journey dates please?

USER: Sure, my travelling dates are 10/16 to 10/18.

ASSISTANT: May I know your good name please?

USER: Yes, I am Amy Hill.

ASSISTANT: Wait a moment Amy Hill.

USER: Make sure that the connection limit is 1. Sure.

ASSISTANT: Sorry, there is no flights available on your preferred dates.

USER: Ok, thank you for your information.

ASSISTANT: Thank you for contacting us.