You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Jack Smith here.

ASSISTANT: How may I assist you?

USER: I would like to fly from MSP, will you please assist me in making an airline reservation to BOS?

ASSISTANT: Sure, I am here to help you. May I know your planned trip dates please?

USER: My planned trip dates are Oct 4th and Oct 6th.

ASSISTANT: Do you need a connecting flight?

USER: Yes, I need a connecting flight.

ASSISTANT: May I know your connection preference? May I know your class preference?

USER: I will prefer to travel in business class.

ASSISTANT: Do you have any other specifications?

USER: No.

ASSISTANT: Jack Smith, no flights has been found on your preferences.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for choosing us.