You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Steven Brown here.

ASSISTANT: How can I assist you Steven?

USER: I was made a reservation earlier in this week. But I want to cancel my reservation. Can you please help me for that?

ASSISTANT: Definitely, I'm always here to help you out. Please be on hold for few seconds.

USER: Ok, I will wait.

ASSISTANT: Steven, I have searched for your reservation details but there is no reservation found active under your name.

USER: Anyway, thank you for the information.

ASSISTANT: Thank you so much for choosing us.