You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Karen Hernandez.

ASSISTANT: How can I help you today?

USER: I am planning to book a ticket from PHL to AUS to meet my uncle, can you help me in booking?

ASSISTANT: May I know your desired dates for the following journey?

USER: I am departing on 09/27 and return on 09/29.

ASSISTANT: Karen Hernandez, please give me couple of minutes to check for the availability on your requested route with your provided dates.

USER: Please proceed for booking. If the connection limit is 1.

ASSISTANT: Ok, let me check first.

USER: Sure.

ASSISTANT: There is a flight available for you with 1 connection at the price of 100, would you like me to reserve a ticket with this flight for your journey?

USER: I am ok with that, please proceed for booking.

ASSISTANT: Your booking is confirmed with Southwest airlines, thank you for consulting with our services.

USER: Thank you for your help.

ASSISTANT: Have a safe flight, enjoy your trip.