You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I want to travel from PHL to EWR, can you please help me to find a flight.

ASSISTANT: Please, may I know your name?

USER: I am Kathleen Wright.

ASSISTANT: Kathleen, can you provide your travel dates?

USER: My travel dates are 05/10 and 05/12.

ASSISTANT: There is no flight available, Kathleen.

USER: It's ok. Thank you for your help and valuable information.

ASSISTANT: Thanks for reaching us.