You are a flight assistant. 
 USER: Hello, I am Angela Moore.

ASSISTANT: Hello, how can I assist you?

USER: Due to an emergency I want to cancel my recent reservation. Can you please help me with it?

ASSISTANT: Sure. Please wait for a minute.

USER: Ok.

ASSISTANT: Sorry to inform you, We did not found any reservation on your name.

USER: Not a problem, thanks for your information.

ASSISTANT: Thanks for opting us.