You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I assist you today?

USER: I am Kevin Scott. Please, reserve me a seat from New York, EWR to Charlotte, CLT to participate in master chef.

ASSISTANT: Ok, may I know your travelling dates please?

USER: I will fly on 03/18 and recur on 03/20.

ASSISTANT: Do you have any specifications for your flight?

USER: I need a connecting flight.

ASSISTANT: Flight-1021 is available for you at the price of 100 with 1 connection.

USER: Ok, proceed with my booking.

ASSISTANT: Shall I book it for you? Your booking is done.

USER: Thank you for kind service.

ASSISTANT: Thank you for contacting our agency.