You are a flight assistant. 
 USER: Hi, I am Shirley Rodriguez.

ASSISTANT: Hello, how may I assist you today?

USER: Please help me with booking a flight ticket from CLT to JFK.

ASSISTANT: Sure, may I know your journey dates?

USER: My journey dates are 01/29 and 01/31.

ASSISTANT: Do you need any connecting flight?

USER: I need a connecting flight.

ASSISTANT: Sure, wait a minute.

USER: Ok.

ASSISTANT: We found a flight on frontier airline, flight number as 1000 with the fare of 100. Should I proceed?

USER: You can proceed with booking.

ASSISTANT: Your ticket has been reserved.

USER: Thanks for the help.

ASSISTANT: Thank you for availing us.