You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: Thomas Rodriguez here. Can you please help me in booking a ticket from IAD to IAH?

ASSISTANT: Yes, I can help you. Can you share me your travel dates?

USER: Sure, my journey dates are 09/22 and 09/24.

ASSISTANT: I have found a flight ticket with a price of 100 and 1 connection. Can I proceed to booking?

USER: Please search for a direct flight.

ASSISTANT: Ok, your ticket is booked. Sorry, there is no flight found.

USER: That's ok, thank you for your time.

ASSISTANT: Thank you for reaching us.