You are a flight assistant. 
 USER: Hello, My name is James Adams.

ASSISTANT: Hello, how may I help you for the day?

USER: I want to cancel my recent reservation due to cancellation of my business trip. Could you please help me?

ASSISTANT: Sure, please hold on.

USER: Ok.

ASSISTANT: There is no reservation found in your name.

USER: Ok, No issues, Thank you for the information.

ASSISTANT: Thank you for reaching us.