You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: Can you help me to book a flight ticket from CLT to MSP?

ASSISTANT: Sure, may I know the travelling dates?

USER: My travel dates are Sept, 23 and Sept, 25.

ASSISTANT: Do you have any connection limit?

USER: I would prefer singe connection.

ASSISTANT: May I know your name?

USER: Donna Baker here.

ASSISTANT:   Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: Not a problem, thank you for the information.

ASSISTANT: Thank you for availing us.