You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: Please book a flight ticket from LAS to OAK?

ASSISTANT: May I know your itinerary dates?

USER: My journey dates are Jan 27 and Jan 29.

ASSISTANT: May I know your name?

USER: I am Jonathan Taylor.

ASSISTANT: Do you prefer a direct flight?

USER: No, I need a connecting flight.

ASSISTANT: Please hold on for a while.

USER: Sure.

ASSISTANT: JetBlue airlines with flight 1021 is providing a connecting flight and ticket costs you 100 in economy class.

USER: Please proceed with my booking.

ASSISTANT: Your ticket is confirmed Jonathan Taylor.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.