You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: Can you aid me to book a flight ticket from JFK to CLT?

ASSISTANT: Sure, I will help you in booking the ticket. May I know your travelling dates please?

USER: My trip dates are Nov 12 and Nov 14.

ASSISTANT: Do you have any other specifications?

USER: I want a connecting flight and depart time should be in the evening.

ASSISTANT: Sorry for this inconvenience, I could not find any flight with your requirements.

USER: No issue.

ASSISTANT: Please help me with your name for booking.

USER: Kevin Baker here.

ASSISTANT: Thank you for reaching us.

USER: Thank you.