You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I am Eric Carter.

ASSISTANT: Nice to meet you Eric.

USER: I want to book a ticket from PHX to AUS to attend seminar, can you help me in booking?

ASSISTANT: Sure, tell me your travel dates please?

USER: I am departing on July 09 and return on July 11.

ASSISTANT: Ok, please wait.

USER: Sure, take your time.

ASSISTANT: Thanks for your patience. I have found Delta airlines which flies with one connection.

USER: Please proceed for booking.

ASSISTANT: Yes, I have confirmed your flight ticket with flight number 1027.

USER: Thank you for your help.

ASSISTANT: Thank you.