You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: Please book a flight ticket from EWR to OAK.

ASSISTANT: Sure, may I know your planned travel dates please?

USER: I want to travel in Nov from 5th to 7th.

ASSISTANT: Would you like to travel in a connecting flight or a direct flight?

USER: I prefer a connecting flight.

ASSISTANT: May I know your good name please?

USER: David Thomas here.

ASSISTANT: We found Southwest airline with economy class and flight number is 1012 with arrival time is 13:00 hours and depart time is 13:00 hours.Shall I proceed for booking?

USER: Yes, proceed.

ASSISTANT: Your ticket is booked.

USER: Thank you for your help.

ASSISTANT: You are welcome.