You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you?

USER: Can you please help me to cancel my recent reservation?

ASSISTANT: Sure, We are here to help you.

USER: Thank you.

ASSISTANT: May I know your name?

USER: I am Margaret Parker.

ASSISTANT: Give me a minute.

USER: Sure.

ASSISTANT: We found a reservation by this name as per your request it has been cancelled successfully.

USER: Thank you.

ASSISTANT: Thank you for reaching us.