You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I provide assistance to you?

USER: I made a reservation earlier to participate in a  bike race, Unfortunately I met with an accident while practising. Can you please help me in cancelling my reservation?

ASSISTANT: Sure, we are here to assist you. May I know your good name?

USER: Jacob Lopez here.

ASSISTANT: Please wait for a while. I will check the reservation list and let you know.

USER: Sure, I will wait.

ASSISTANT: Thanks for your valuable time. Sorry to inform you that there was no reservation found on your name.

USER: Not an issue, thank you for your quick response.

ASSISTANT: Thank you for choosing our service.