You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you at this moment?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, we are here to help you. May I know your good name?

USER: Thank you. I am Pamela Mitchell.

ASSISTANT: Ok, please wait for a minute.

USER: Ok.

ASSISTANT: We found a reservation on your name, as per your request I cancelled it.

USER: Thank you.

ASSISTANT: Thank you for choosing us.