You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I aid you?

USER: Due to the health issues, I am unable to catch a flight. So I request you to cancel my recent reservation.

ASSISTANT: Sure, give me a minute for checking.

USER: Sure.

ASSISTANT: Before that, may I know your name for checking?

USER: Sure, I have a recent reservation with name Kimberly Perez.

ASSISTANT: On your request, I have cancelled your reservation successfully.

USER: Thank you for your assistance.

ASSISTANT: Thank you for reaching us.