You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you today?

USER: I need your help in making my flight reservation from PHX to BOS, can you please help me?

ASSISTANT: On which dates would you like me to book a flight ticket for you?

USER: Sure, I have to depart on Jan 4th and return back on Jan 6th.

ASSISTANT: On what name, do I need to reserve your ticket?

USER: My name is Betty Lewis.

ASSISTANT: In which class would you like me to book your flight ticket?

USER: I am fine with any class.

ASSISTANT: Let me know your connection limit?

USER: Please check for the direct flight.

ASSISTANT: Do you have any other requirements?

USER: Yes, I prefer to return back in the evening.

ASSISTANT: Ok, please wait a moment, let me search a flight for you.

USER: Sure.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: That's fine. Anyway, thank you.

ASSISTANT: Thank you for choosing us.