You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello,.

USER: I am Samuel Jackson.

ASSISTANT: How can I aid you?

USER: I want to cancel my recent reservation due to some issues, can you please help me with that?

ASSISTANT: Sure, please wait.

USER: Ok.

ASSISTANT: There is no reservation found with your name.

USER: Ok, no issues. Thanks for your information.

ASSISTANT: Thanks for contacting us.