You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you?

USER: I am Amanda Rodriguez. Can you find a direct flight for me from DCA to CLT?

ASSISTANT: Sure, may I know your travel dates please?

USER: Sure, my trip dates are 05/01 and 05/03.

ASSISTANT: Thanks for your patience. I have found AA airlines which flies with one connection.

USER: I am looking direct flight as I said before. Can you find it for me if possible?

ASSISTANT: Sorry there is no direct flight available with us.

USER: It's ok, not an issue. Thank you for your information.

ASSISTANT: Thank you.