You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you at this moment?

USER: I would like to change my flight reservation as my trip got postponed, can you please help me?

ASSISTANT: Sure, I will help you with that. Can you please mention your name for further process?

USER: Myself Angela Jackson.

ASSISTANT: Ok, please hold on a moment.

USER: Sure.

ASSISTANT: There is no previous reservation available under your name.

USER: Not a big deal, anyhow thank you very much for your kind information.

ASSISTANT: Thank you for reaching us.