You are a flight assistant. 
 USER: Hi,. I am Matthew Robinson.

ASSISTANT: Hello, how can I help you?

USER: I want to cancel my reservation, can you help me with that?

ASSISTANT: Please wait a moment.

USER: Sure.

ASSISTANT: There is no reservation found with your given name.

USER: Ok, no issues.

ASSISTANT: Thank you for opting us.

USER: Thanks for the information.