You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: Please help me to book a flight ticket from PHX to DTW.

ASSISTANT: Sure, please provide your journey dates.

USER: My travel dates are 16 to 18 of July.

ASSISTANT: Do you need any connection limit?

USER: I need a connecting flight.

ASSISTANT: Do you have any other specifications?

USER: No.

ASSISTANT: May I know your name?

USER: I am Gregory Thomas.

ASSISTANT: Southwest Airlines is providing connecting flight on this route with a ticket fare of 100 and flight departs at 16:00 hours and arrives at 2:00 hours, shall I book your ticket in this flight?

USER: Please proceed to booking.

ASSISTANT: Your ticket is reserved in flight 1021.

USER: Thank you for helping me.

ASSISTANT: Thank you for choosing us.