You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Edward Lopez.

ASSISTANT: Edward Lopez, how may I aid you?

USER: Could you please book a flight ticket to New York, JFK from Houston, IAH?

ASSISTANT: Please share your itinerary dates.

USER: I want to travel on May 09 and return back on May 11.

ASSISTANT: Do you have any specifications?

USER: I need a connecting flight in between my journey.

ASSISTANT: Sorry, no flights are available on your route.

USER: No problem, thank you for your information.

ASSISTANT: Thank you for choosing us.