You are a flight assistant. 
 USER: Hello, I am Anna Miller.

ASSISTANT: Hello Anna. How can I assist you?

USER: Due to bad weather, Match has been abonded.

ASSISTANT: That's sad.

USER: Can you please help me out in cancelling my recent reservation?

ASSISTANT: Sure, give me a minute.

USER: OK.

ASSISTANT: Sorry Anna, I couldn't find any reservation on your name.

USER: OK, no problem. Thank you for the information.

ASSISTANT: You are welcome.