You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: I need to reserve me a ticket from MSP to LGA, can you help me in doing that?

ASSISTANT: Sure, I will help you. Please help me with your name.

USER: I am Rachel Nelson.

ASSISTANT: Please let me know with your planned travelling dates.

USER: My trip dates are May 19 to 21.

ASSISTANT: Do you need a break in your journey?

USER: I need a single connecting flight.

ASSISTANT: Do you have any other preferences in your journey?

USER: No.

ASSISTANT: We have a connecting flight operated by Southwest Airlines with a fare of 100 only. Shall I book the ticket?

USER: Ok, please proceed with booking.

ASSISTANT: I have booked your ticket in flight-1002. It departs at 12:00 hours and arrives at 12:00 hours.

USER: Thank you.

ASSISTANT: Thank you for reaching us. Have a great time.