You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I provide assistance to you?

USER: Can you please help me in booking a flight ticket from PHL to JFK?

ASSISTANT: Sure, we are ecstatic to help you. When are you planning to go and return back from your journey?

USER: I would like to start my journey on Sept 10 and return back on Sept 12.

ASSISTANT: Do you prefer any lay by in between journey?

USER: Yes, I am looking for a connecting flight.

ASSISTANT: May I know your good name please?

USER: Myself Michelle Hall.

ASSISTANT: Is there any other specifications regarding your journey?

USER: I would like to return in the evening.

ASSISTANT: Ok, please wait a moment. let me search a flight for you.

USER: Sure, take your time.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: Ok, no issues. Thank you for the information.

ASSISTANT: Thanks for approaching us.