You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Myself Betty Lee. I would like to cancel my recent reservation, will you help me with that?

ASSISTANT: Sure, give me a minute.

USER: Thank you. I will wait for your response.

ASSISTANT: Sorry, there is no active reservation found under your name.

USER: Ok, not an issue, thank you for your information.

ASSISTANT: Thank you for reaching us.