You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am James Carter.

ASSISTANT: How may I be of your service?

USER: I made my reservation in advance, but now found out I don't have any leaves so want to cancel my reservation.Please help me to cancel it.

ASSISTANT: Sure, I'll help you in cancellation.

USER: Thank you.

ASSISTANT: Please wait a moment I'll check the reservation list.

USER: Ok.

ASSISTANT: I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: That's Fine. Thank you.

ASSISTANT: Thank you for choosing us.