You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Michael Carter, can you please help me to cancel my reservation as my schedule got cancelled?

ASSISTANT: Sure, I am oblige to help you in flight ticket cancellation process.

USER: Thank you for considering my request.

ASSISTANT: Please wait for a moment to check it.

USER: Sure, I will wait for your response.

ASSISTANT: Thank you for your patience, I found your previous reservation and it has cancelled successfully from my side.

USER: Good to hear, thank you for cancelling my reservation.

ASSISTANT: You are most welcome and have a nice day.