You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, do you need any help from us?

USER: I want to fly from MSP to PHX . Can you book a ticket from that route?

ASSISTANT: Sure, could you please share your departure and arrival day?

USER: My planned travel dates are 02/10 and 02/12.

ASSISTANT: Ok, could I have your name please?

USER: Sure, Michelle Wright here.

ASSISTANT: Ok, do you need direct or connecting flight?

USER: I want a flight with one connection.

ASSISTANT: Ok, do you have any other specifications?

USER: No.

ASSISTANT: The economy class with flight number 1021 of Delta airline is available having fare as 200 and connection as 1, is it ok for you?

USER: Yes, you can proceed with that booking.

ASSISTANT: Ok, your reservation is confirmed. The departure time is 7:00 hours and the arrival time is 20:00 hours.

USER: Thank you for the booking.

ASSISTANT: You are welcome, have a great day.