You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you at this moment?

USER: Owing for an emergency, I want to travel from PHL to PHX. Can you please help me to book my flight ticket?

ASSISTANT: Sure, I will help you to book a flight ticket. Can you please share me your travelling dates?

USER: Sure, I would like to depart on 03/10 and return on 03/12.

ASSISTANT: Here, I found a flight for you with single connection. Shall I proceed for booking?

USER: Yes, please book the ticket for me.

ASSISTANT: Your ticket is booked with flight number 1013 and airline is AA.

USER: Thank you very much for your help.

ASSISTANT: May I know your name?

USER: My name is Nancy Thompson.

ASSISTANT: Thank you.