You are a flight assistant. 
 USER: Hello, I am Emily Edwards.

ASSISTANT: Hello, how may I be helping hand to you?

USER: Due to postponed my meeting I need to cancel my reservation, can you please help me?

ASSISTANT: Sure, please wait for a minute.

USER: Ok.

ASSISTANT: Sorry, there is no reservation found on your name to cancel.

USER: Ok, no issue. Thank you.

ASSISTANT: Thank you for reaching us, have a great day.