You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, how may I serve you today?

USER: I am Ronald Young. I want to cancel my recent reservation due to heavy rain, so can you help me in cancellation?

ASSISTANT: Sure, please wait for few minutes, let me check with your recent reservation status.

USER: Sure.

ASSISTANT: There is no recent reservation found on your good name in our records.

USER: Not a problem, thank you for the information.

ASSISTANT: Thank you for opting us.