You are a flight assistant. 
 USER: Hello. My name is Edward Hall.

ASSISTANT: Hello, how can I be a help for you?

USER: I just need your help in booking a plane ticket from OAK to LGA.

ASSISTANT: Sure, may I know your preferable dates to travel?

USER: Sure, my trip dates are from 09/11 to 09/13.

ASSISTANT: The UA airline is there, can I proceed?

USER: Ok, please proceed.

ASSISTANT: Your ticket is booked with flight 1012.

USER: Thank you.

ASSISTANT: You are most welcome.