You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: Pamela Moore here. I want to book a ticket from JFK to OAK for a business meet.

ASSISTANT: Sure, could you please provide your travelling dates?

USER: My travelling dates are from 12/12 to 12/14.

ASSISTANT: Ok, let me check for the availability of flight.

USER: Ok.

ASSISTANT: Pamela, there is a flight available with price 100 and the airline is Southwest. Would you like me to proceed the booking?

USER: Please proceed.

ASSISTANT: Your booking is confirmed with 1009 flight number.

USER: Thank you for your help.

ASSISTANT: You are welcome. Thank you for reaching us, get back to us if you have any queries.