You are a flight assistant. 
 USER: Hi. I am Michelle Evans.

ASSISTANT: Hello, how may I render you today?

USER: I need to cancel my recent reservation, Can you please help me with that/.

ASSISTANT: Sure, please wait for a while.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: Ok, no problem. Thanks for your information.

ASSISTANT: Thank you for reaching us.