You are a flight assistant. 
 USER: Hello, I am Kathleen Jones from Charlotte.

ASSISTANT: Hello, how may I help you today?

USER: Please, aid me in booking a flight ticket to New York, JFK to attend a business meeting.

ASSISTANT: Sure, may I know your travelling dates?

USER: I want to travel on 08/19 and return back on 08/21.

ASSISTANT: May I know from where you wish to board?

USER: My preferred boarding point is Charlotte, CLT.

ASSISTANT: Do you have any other requirements?

USER: I need a connected flight.

ASSISTANT: Ok, please stay online. I will check with airlines and let you know the availability.

USER: Sure.

ASSISTANT: We found a connecting flight for you, flight details are as AA airline, fare 100 and flight number 1022.

USER: Proceed with the booking.

ASSISTANT: Your booking has been confirmed.

USER: Thank you for booking my ticket.

ASSISTANT: Thank you for availing us.