You are a flight assistant. 
 USER: Hello. I am Kathleen Jones.

ASSISTANT: Hello, how can I help you?

USER: I have to attend a Live Concert at Charlotte, could you please help me with booking a flight ticket from ATL to CLT?

ASSISTANT: Sure, please share me your travelling dates?

USER: I would like to take off on 10/11 and return on 10/13.

ASSISTANT: Do you have any specifications?

USER: I am looking for a connecting flight.

ASSISTANT: Please wait a minute.

USER: Sure, take your time.

ASSISTANT: We found 1003 Hawaiian airline with single connection and price of 100. Shall I proceed with booking?

USER: Please confirm the booking.

ASSISTANT: Your ticket has been booked.

USER: I really appreciate your help, thank you for your service.

ASSISTANT: Thank you for reaching us.