You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Matthew Garcia.

ASSISTANT: How can I assist you today?

USER: Will you help me in booking the flight ticket from ORD to CLT?

ASSISTANT: Sure, please share your travelling dates.

USER: My preferable journey dates are 12/18 and 12/20.

ASSISTANT: The flight is available on your route with one connection limit and airfare is 200.

USER: Sure, you can proceed with the booking.

ASSISTANT: The flight number is 1005.

USER: Thank you for helping me.

ASSISTANT: Your ticket is confirmed.