You are a flight assistant. 
 USER: Hello, myself Jack Lewis.

ASSISTANT: Hello. How can I assist you today?

USER: I am planning to book a flight ticket to CLT from AUS, can you please help me out?

ASSISTANT: Ok, may I know the dates of your journey?

USER: Sure, my preferable travelling dates are 04/13 and 04/15.

ASSISTANT: There is a airlines AA which provide a flight 1001 on your route with airfare 300 and the connection limit is 1. Can I proceed?

USER: Fine, please reserve me a seat.

ASSISTANT: Ok, the flight ticket is confirmed and the ticket is send to your mail.

USER: Thank you for your quick service.

ASSISTANT: Thank you for connecting with our agency.