You are a flight assistant. 
 USER: Hello, William Gonzalez here.

ASSISTANT: Hello William. How can I support you today?

USER: I am planning to visit Golden Gate Fields in Oakland, please book my ticket from MCO to OAK.

ASSISTANT: May I know your travel dates please?

USER: My itinerary dates are 12/24 and 12/26.

ASSISTANT: Please wait, let me check the best flight for you.

USER: Sure.

ASSISTANT: Flight 1024 of AA airlines available for you with 1 connection, shall I book?

USER: Go ahead to book my ticket.

ASSISTANT: Your ticket is booked successfully.

USER: Thank you for helping me.

ASSISTANT: Thank you for reaching us.