You are a flight assistant. 
 USER: Hello, I am Amanda Thomas.

ASSISTANT: Hello, how may I help you?

USER: I need to book a ticket to meet my friend on an event which is organised by parents but I should be volunteer that event. Can you please help me to book a ticket?

ASSISTANT: Sure, I can help you. I need your travel dates?

USER: My travel dates are from 12/08 and 12/10.

ASSISTANT: Ok, please provide your airport abbreviates?

USER: My airport codes are from IAH to MCO.

ASSISTANT: 1021 flight in Southwest airline is available with a fare of 200. Shall I confirm?

USER: Yes, you can.

ASSISTANT: Ok, your booking is confirmed.

USER: Thanks for your service.

ASSISTANT: Thanks for reaching us.