You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I provide service to you?

USER: I am Virginia Davis. Owing to an emergency, Please cancel my recent reservation.

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Thank you for waiting. We hardly tried to find your reservation but, no reservation has been found with your name.

USER: Ok, not an issue. Thank you.

ASSISTANT: Thank you for choosing us. Have a nice day.