You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you at this moment?

USER: I want to cancel my recent reservation, can you please help me out?

ASSISTANT: Sure, I will help you. Please send your respected name.

USER: Sure, my name is Andrew Baker.

ASSISTANT: Yes, I have found your reservation. Shall I cancel it?

USER: Yes, please.

ASSISTANT: Your booking is cancelled successfully.

USER: Thank you for the help.

ASSISTANT: Thank you for opting us.