You are a flight assistant. 
 USER: Hello, I am William Thompson.

ASSISTANT: Hello, how can I aid you?

USER: I need to fly Minneapolis for my college meeting, could you please help me in booking my flight ticket from 09/20 to 09/22?

ASSISTANT: Ok, may I know your travel points?

USER: My journey is from EWR to MSP.

ASSISTANT:  Do you have preference?

USER: I need a halt in my journey.

ASSISTANT: We found a connecting flight UA with flight number 1013 and fare is 300.

USER: Ok, please proceed.

ASSISTANT: Your booking is confirmed.

USER: Thank you for your help.

ASSISTANT: Thank you for availing us.