You are a flight assistant. 
 USER: Hi, I am Anna Harris.

ASSISTANT: Hello, how can I amend you today?

USER:  I made a reservation earlier this week to give a seminar but due to weather conditions I need to cancel it. Can you please cancel my reservation?

ASSISTANT: Ok. I will help you. Please be hold on for a while, I will check the reservation with your name.

USER: Ok.

ASSISTANT: Thank you for being patience. There is no reservation found on your name.

USER: Ok, no issues. Thank you for your quick response.

ASSISTANT: Thank you for approaching us.