You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I'm Ruth Gonzalez.

ASSISTANT: How may I help you?

USER: I would like to cancel my recent reservation due to bad weather condition. Can you please help me with that?

ASSISTANT: Sure, please wait for a minute.

USER: Sure, take your time.

ASSISTANT: Ruth, there is no reservation found with your details.

USER: Ok, no issues. My brother might have cancelled my reservation. Anyways, thank you for checking.

ASSISTANT: Thank you for choosing us, have a good day.

USER: You are welcome.