You are a flight assistant. 
 USER: Hello, I am Sandra Davis.

ASSISTANT: Hello, how can I help you today?

USER: I want to visit OAK from my hometown MSP, can you help me with single connection of flight?

ASSISTANT: Ok, when are you willing to travel?

USER: My depart is on 11/10 and return on 11/12.

ASSISTANT: ok, please hold on a minute.

USER: OK.

ASSISTANT: Thanks for holding on, no flights found with your given details.

USER: No problem, thank you for the information.

ASSISTANT: Thank you for choosing us.