You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: I am not feeling well to travel due to health problem so, please cancel my reservation.

ASSISTANT: Sure, we are here to help you. May I know your name?

USER: Sure, Christine Garcia is my name.

ASSISTANT: Ok, wait for some time.

USER: OK.

ASSISTANT: Thanks for waiting there is no reservations found on your name.

USER: Ok, not a problem at all. Thanks for your response.

ASSISTANT: Thanks for approaching us.