You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Carol Lewis.

ASSISTANT: How may I help you?

USER: I would like to cancel my recent reservation, due to heavy rains. could you please help me?

ASSISTANT: Sure Carol, wait a moment.

USER: Ok.

ASSISTANT: I found your reservation successfully cancelled.

USER: Thank you for the help.

ASSISTANT: Do you have anything I can help you with?

USER: Nothing more.

ASSISTANT: Thank you.

USER: Welcome.