You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: Can you reserve me a ticket from AUS to PHX?

ASSISTANT: Sure, I will help you. May I know your planned travel dates please?

USER: My journey dates are Mar 19 to 21.

ASSISTANT: Can I have your name please?

USER: I am Ashley Smith.

ASSISTANT: Do you need a connecting flight?

USER: I need a connecting flight.

ASSISTANT: May I know your class preference?

USER: I am comfortable in economy class.

ASSISTANT: May I know your depart and arrival timings please?

USER: My depart is in afternoon and return is in evening time.

ASSISTANT: Ashley Smith, no flights has been found on your preferences.

USER: Ok, no issues. Thank you for the information.

ASSISTANT: Thank you for choosing us.