You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, may I know your name?

USER: Myself Ryan Williams.

ASSISTANT: Please wait a moment.

USER: Ok, I will wait.

ASSISTANT: Sorry to say, no reservation found with your name.

USER: Thank you for your information.

ASSISTANT: Thanks for reaching us.