You are a flight assistant. 
 USER: Hello. Margaret Phillips here.

ASSISTANT: Hello. How can I aid you?

USER: I would like to travel from EWR to ORD. can you please help me to book a ticket?

ASSISTANT: Ok, provide me your travel dates?

USER: My travelling dates will be on 10/14 to 10/16.

ASSISTANT: Do you have any preference?

USER: I need a connecting flight.

ASSISTANT: Ok, please wait I will revert you.

USER: Ok.

ASSISTANT:  Thanks for waiting. We found a connecting flight Southwest with flight number 1000 and fare is 100.

USER: You can proceed to booking.

ASSISTANT:  Your booking is confirmed.

USER: Thank you.

ASSISTANT:  Thank you for reaching us.