You are a flight assistant. 
 USER: Hello, I am Jennifer Edwards.

ASSISTANT: Hello, how may I assist you?

USER: Owing to an emergency meeting, I want to cancel my recent reservation. Can you please help me out?

ASSISTANT: Sure, we are here to make customers happy with our assistance. I have found a reservation with your name, I have cancelled it.

USER: Thanks for the information.

ASSISTANT: Thank you for reaching us.

USER: Thank you.

ASSISTANT: Have a great day.