You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I am Charles Phillips. I am planning to attend business meeting at MSP, can you please help me with booking a flight ticket from BOS?

ASSISTANT: Sure, can you share your journey dates?

USER: Sure, I would like to take off on 07/10 and return on 07/12.

ASSISTANT: Do you have any specifications?

USER: Yes, I need a flight with 1 connection.

ASSISTANT: There is a connecting flight with number 1016 in airline Spirit, the fare is 100.

USER: Yes, please proceed with the booking.

ASSISTANT: Your ticket is booked.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.