You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello,.

USER: I am Ryan Davis.

ASSISTANT: How may I be of your helping hand today?

USER: Please, help me in cancelling my recent reservation.

ASSISTANT: Sure, please wait for a couple of minutes.

USER: Sure.

ASSISTANT: Thank you for your time.

USER: Ok.

ASSISTANT: We are regret to say that, there is no active reservation found in your name to cancel.

USER: Oh! May be I have done a wrong booking, thank you anyways.

ASSISTANT: Thank you for reaching us. Hope to serve you again.