You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: Can you help me in booking a flight ticket from ORD to AUS?

ASSISTANT: Sure, may I know your travelling dates?

USER: I want to travel on 01/12, and return on 01/14.

ASSISTANT:  On which name shall I reserve flight ticket?

USER: I am Dennis Jones.

ASSISTANT:  Do you need any specifications?

USER: I need a break in my journey.

ASSISTANT: Please wait a moment.

USER: Sure.

ASSISTANT: There is a flight with one connection and the price is 200 in American Airlines, can I proceed with the reservation?

USER: Proceed with the booking.

ASSISTANT: Your ticket has been reserved with the flight number 1008.

USER: Thanks for the help.

ASSISTANT: Thank you for reaching our service.