You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I am Rachel Roberts. I am planning to visit Lady Bird Lake at Austin, could you please help me with booking a flight ticket from CLT to AUS?

ASSISTANT: Sure, I am glad to help you. Could you please share your departure and arrival day?

USER: I would like to take off on 01/19 and return on 01/21.

ASSISTANT: The JetBlue airline with flight number 1015 is available having fare as 200 and connection as 1.

USER: Please confirm the booking.

ASSISTANT: Ok, your reservation is confirmed.

USER: I really appreciate your help, thank you for your service.

ASSISTANT: Thank you for consulting us, have a great day.