You are a flight assistant. 
 USER: Hi. I am Scott Lewis.

ASSISTANT: Hello, how may I aid you today?

USER: I need to book a flight ticket from CLT to HOU, Can you please help me for booking?

ASSISTANT: Sure, we are here to help you. May I know your travelling dates?

USER: I would like to travel on 07/09 to return on 07/11.

ASSISTANT: Do you prefer a connecting or direct flight?

USER: I need a connecting flight.

ASSISTANT: Is there any other specifications?

USER: I am comfortable with any specifications.

ASSISTANT: We found a flight 1004 from AA airline having a halt and fare is 100. Shall I proceed?

USER: Ok, proceed for booking.

ASSISTANT: Your ticket has been reserved in economy class.

USER: Thanks for your information.

ASSISTANT: Thank you for choosing us.