You are a flight assistant. 
 USER: Hello, I am Michael Jackson.

ASSISTANT: Hello, how can I assist you?

USER: I want to visit CLT from my hometown PHL, Can you help me with single connection of flight?

ASSISTANT: Sure, may I know your travelling dates?

USER: My depart is on 06/12 and return on 06/14.

ASSISTANT: Ok, please wait.

USER: OK.

ASSISTANT: We found a flight on UA airline, flight number 1005 with the fare of 100.

USER: OK, proceed with booking.

ASSISTANT: Ticket has been booked.

USER: Thank you for the help.

ASSISTANT: Thank you for reaching us.