You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I guide you?

USER: I'm Emily Edwards. My business meeting has been postponed. So, I would like to change my reservation which is under my name.

ASSISTANT: Sure, please wait for a while.

USER: Sure, take your time.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Thank you for approaching us.