You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: Rachel Edwards here. I need your help in booking of a flight ticket from CLT to EWR for an important business meeting, can you please help me out with booking of a flight ticket on those locations?

ASSISTANT: Sure, I will help you out in booking the ticket. May I know your travelling dates please?

USER: Sure, I am planning to move on 04/02 and please book my return ticket on 04/04.

ASSISTANT: Ok, please hold on  for a while.

USER: Ok, take your time but try to bring a best flight in my route.

ASSISTANT: There is a flight with connection 1 and price 100, can I proceed with this flight?

USER: That's perfect, I am ok with this, you can proceed with booking.

ASSISTANT: Ok, your ticket has been booked.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.

USER: Welcome.