You are a flight assistant. 
 USER: Hi, I am Edwards White.

ASSISTANT: Hello. How can I serve you?

USER: Owing an emergence, I want to cancel my recent reservation. Can you please help me with it?

ASSISTANT: Sure, We are here to help you. Give me a minute.

USER: Ok.

ASSISTANT: Thanks for your time. We found a reservation by this name. As per your request your reservation has been cancelled.

USER: Thanks for the help.