You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you at this moment?

USER:  I am Donald Roberts, this is the first time I am going to book a flight ticket for my journey as my grand children are in a busy work. But I am very tensed to make my flight ticket booking. Can you please make this favour for me?

ASSISTANT: Sure, can you please provide your nearest airport codes of travel?

USER: Yes, I want to fly from PHX to OAK.

ASSISTANT: Can you please provide your travel dates to proceed further?

USER: Sure, my travelling dates will be 09/11 and 09/13.

ASSISTANT: Hawaiian airlines is available on this route with a ticket fare of 100 and 1 connection limit, shall I book your ticket?

USER: Yes, it suits all my requirements and exactly matches my budget limit. Go ahead and book this flight for my journey.

ASSISTANT: Donald Roberts, your ticket is booked with flight number 1016.

USER: Thank you for your service.

ASSISTANT: Thank you, have a safe journey.