You are a flight assistant. 
 USER: Hi, I am Deborah Williams.

ASSISTANT: Hello. How can I assist  you?

USER: I have to reach New York to meet my granny as she was hospitalised.So, please book a direct flight.

ASSISTANT: Sure.

USER: Thank you.

ASSISTANT: Can I know your travelling dates?

USER: I planned to go on 10/13 and return on 10/15.

ASSISTANT: Please share me your airport codes.

USER: The airport codes are from ORD and landing airport is EWR.

ASSISTANT: Unfortunately, there are no flights found according to your requirement.

USER: Ok, thanks for the quick response.

ASSISTANT: Thank you for reaching us.