You are a flight assistant. 
 USER: Hello, I am Matthew Thompson.

ASSISTANT: Hello, how can I support you?

USER: I would like to book a ticket, to view the Lady Bird Lake in Austin.

ASSISTANT: Sure, Can you please provide your travelling dates?

USER: I want to start on 03/21 and ends on 03/23.

ASSISTANT: Ok, Can you please provide your source?

USER: My source point is at BOS. And my destination is to AUS.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Thank you for being patient, we have a direct flight.

USER: Ok, proceed with this.

ASSISTANT: Your ticket has been booked.

USER: Thank you for your service.

ASSISTANT: The flight details are airline:AA, flight number:1004, price:200. Thank you for choosing us.