You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I render you at this moment?

USER: I have planned to book a plane ticket from AUS to IAH, can you assist me in booking?

ASSISTANT: Sure, may I know your travelling dates please?

USER: My trip dates will be Aug 10 to Aug 12.

ASSISTANT: Do you need a lay by in between the journey?

USER: I need a connecting flight.

ASSISTANT: We found a Delta Airline with fare of 100 and a lay by in between the journey matches your schedule.

USER: Please proceed on my name Richard Rodriguez.

ASSISTANT: To proceed further I need your good name please? Ok, your ticket has been confirmed with flight number 1026.

USER: Thank you.

ASSISTANT: Thank you for reaching us.