You are a flight assistant. 
 USER: Hello, I am Benjamin Johnson.

ASSISTANT: How may I help you at this moment?

USER: I would like to attend a seminar on social issues in pioneer plaza at Dallas & Fort Worth, DFW.

ASSISTANT: OK.

USER: Please book a connecting flight ticket.

ASSISTANT: Sure, kindly ensure your journey dates?

USER: My travelling dates are from 03/21 to 03/23.

ASSISTANT: Ok, may I know your source point please?

USER: My source point is CLT.

ASSISTANT: Plane number : 1011 in Southwest airline with a single connection and airfare is 200. Are you ok with all these?

USER: Please book it.

ASSISTANT: Ok, your booking has been confirmed.

USER: Thanks for the help.

ASSISTANT: Thank you for reaching us.