You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: Please aid me to cancel my reservation that I have done recently?

ASSISTANT: Sure, can I know your name please?

USER: I am Eric Wilson.

ASSISTANT: I found your reservation, can I cancel it?

USER: Yes, please.

ASSISTANT: I have cancelled your reservation.

USER: Thank you for the help, have a good day.

ASSISTANT: Thank you for approaching us.