You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I am Kimberly Davis. I am planning to book a ticket from PHX to CLT. Can you please help me out?

ASSISTANT: Ok, may I know your travelling dates?

USER: I would like to travel on June 09 and return back on 11.

ASSISTANT: Do you have any other preference?

USER: Yes, my depart time is afternoon.

ASSISTANT: Sorry, no flights found on your route at afternoon time.

USER: That's fine, thank you for your service.

ASSISTANT: Thank you for reaching us.