You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I need to cancel my recent reservation due to some health issues, can you help me in doing that?

ASSISTANT: Sure, I am here to help you. May I know your name?

USER: I am Nicole Garcia.

ASSISTANT: Ok, please wait for a moment.

USER: Sure, take your time.

ASSISTANT: Thank you for your time, we did not find any reservation on your name to cancel it.

USER: Ok, no issues. Thank you for the information.

ASSISTANT: Thank you for opting us.