You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: My name is Mark Thomas and I want to book the flight ticket from CLT to LAX. Can you please help me?

ASSISTANT: Sure, I am here to assist you. Can you please let me know your travel dates?

USER: My travel dates are 08/27 and 08/29.

ASSISTANT: Do you have any preferences?

USER: I need a halt in my journey.

ASSISTANT: As per your requirements, there is a flight available in Southwest airlines and the ticket fare is 100 only. Can I book the ticket for you?

USER: You can proceed.

ASSISTANT: Your ticket is booked successfully with the flight-1002. Flight departure time is at 19:00PM and arrival time is at 16:00PM.

USER: Thank you for the help.

ASSISTANT: You are welcome and thank you for choosing us.