You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how best can I guide you today?

USER: I need  to travel from HOU to OAK, can you help me with that?

ASSISTANT: Sure, when are you planning to start and return on?

USER: My trip dates are 04/20 and 04/22.

ASSISTANT: Do you need a connecting flight?

USER: Yes, I need single connection.

ASSISTANT: Do you have any other specifications?

USER: Nothing.

ASSISTANT: Can I know your good name?

USER: I am Eric Brown.

ASSISTANT: Thank you for your details, we found a connecting flight 1002 in class economy which is in Jet Blue airline. Shall I proceed?

USER: Yes, proceed.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you for that.

ASSISTANT: Thank you.