You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Paul Thomas here.

ASSISTANT: How can I help you today?

USER: Can you cancel my flight ticket reservation?

ASSISTANT: Sure, I am here to help you to cancel your reservation.

USER: Ok.

ASSISTANT: Please wait a moment.

USER: Sure.

ASSISTANT: Sorry, no reservation found on your name to cancel your reservation.

USER: Ok, that is not a problem. Thank you.

ASSISTANT: Thank you for opting us, have a great day.