You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Sharon Scott.

ASSISTANT: How may I lend a hand to?

USER: Can you please help me in booking from PHX to DCA?

ASSISTANT: Sharon Scott, I am here to help you for this. Can you please share me your travel dates?

USER: My travelling dates are from Nov 5 to Nov 7.

ASSISTANT: Do you have any airline preference?

USER: No.

ASSISTANT: At what time are you planning to depart and return?

USER: I want to depart in the morning and return in the evening.

ASSISTANT: Is there any other specifications regarding your journey?

USER: I need  a connecting flight.

ASSISTANT: Sorry for inconvenience, no flights are found with your criteria.

USER: Ok, No issues. Thank you.

ASSISTANT: Thank you very much for contacting our agency.