You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Michelle Carter here.

ASSISTANT: Can you please tell me how can I assist you?

USER: Can you please help me in cancelling my recent reservation? As my health is not good to do journeys.

ASSISTANT: Ok, please wait.

USER: Sure, I'll wait.

ASSISTANT: Sorry, no reservation found on your name cancel.

USER: That's ok, thank you for giving the information.

ASSISTANT: Thank you for reaching us.