You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Myself Kenneth Phillips.

ASSISTANT: How can I help you Kenneth Phillips?

USER: For some issues I want to change my recent reservation, can you please help me with it?

ASSISTANT: Ya sure. Give me a moment?

USER: Sure.

ASSISTANT: Sorry there is no reservation on your name.

USER: It's ok, thank you for the information.

ASSISTANT: Thank you for connecting ours.