You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Nancy Jackson.

ASSISTANT: How can I help you?

USER: I want to cancel my recent reservation due to cancel of my event. Could you please help me?

ASSISTANT: Sure, please wait for a while.

USER: Sure.

ASSISTANT: Sorry, there are no reservation found on your name.

USER: No worries, thank you for the information.

ASSISTANT: Thank you for reaching us.