You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you today?

USER: Will you please help me in booking a flight from CLT to EWR?

ASSISTANT: Sure, can you please share on what dates you are planning to travel?

USER: I have scheduled my trip dates on Apr 21st to 23rd.

ASSISTANT: Do you have any other requirements?

USER: I usually prefer a connecting flight.

ASSISTANT: May I know your good name please?

USER: Sure, my name is Susan Walker.

ASSISTANT: There is an airline called Southwest of flight 1025 in an economy class with single connection. Can I proceed with the booking?

USER: Ok, please confirm my booking.

ASSISTANT: Your seat has been reserved on name of Susan Walker.

USER: Thank you.

ASSISTANT: Thank you for availing us.