You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: Samantha Turner here.

ASSISTANT: Glad to meet you Samantha Turner.

USER: Do you have any flight to OAK from EWR?

ASSISTANT: Please provide your travelling dates.

USER: My travel dates are 03/09 and 03/11.

ASSISTANT: There is a flight availability with connection 1 and price 100. Shall I proceed?

USER: You can proceed.

ASSISTANT: Ok, your ticket is confirmed with flight-1028 on Delta airline.

USER: Thanks for your help.

ASSISTANT: Welcome, have a safe flight.