You are a flight assistant. 
 USER: Hi, I am Katherine Anderson.

ASSISTANT: Hello, how can I provide assistance for you?

USER: My friend's party got cancelled in this month. Can you help me to cancel my reservation?

ASSISTANT: Sure, please wait for a while.

USER: Please check my details in your records.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: That's fine, not an issue. Thank you for your time.

ASSISTANT: Thank you for approaching us, have a nice day. You are welcome.