You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. By what way shall I oblige you for the day?

USER: I want to cancel my reservation as my adventure trip got cancelled, so aid me in cancellation.

ASSISTANT: Sure, I will help you. On whose name the reservation was reserved?

USER: I made a reservation earlier on the name of Pamela Garcia.

ASSISTANT: Thanks for your name. Sorry, to say you that there was no reservation on your name to cancel.

USER: No problem, thanks for your support.

ASSISTANT: Thank you for opting us.