You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: I need to book a flight ticket from CLT to MSP, can you please help me for booking?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: May I know when you want to travel?

USER: I would like to travel on 08/31 to 09/02.

ASSISTANT: Ok, do you need any halt in between the journey?

USER: I need a connecting flight.

ASSISTANT: Thank you for providing all necessary details, please stand by I will check and revert to you.

USER: Sure.

ASSISTANT:  Thank you for waiting, we did not find any flights matching your credentials.

USER: Ok, no problem.

ASSISTANT: Please share your name.

USER: I am Eric Robinson.

ASSISTANT: Thank you, have a nice day.

USER: Thanks for your information.