You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I want to cancel my recent reservation due to some health issues. Can you please help me with this?

ASSISTANT: Sure, can you please help me with your name?

USER: Myself Raymond Scott.

ASSISTANT: Thank you. Please be online for a while. I will check your reservation status and get back to you.

USER: Sure.

ASSISTANT: I am sorry to say you that there is no reservation found under your name in our database.

USER: Ok, no problem. Thank you for checking.

ASSISTANT: Thank you for choosing us.