You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: Myself Thomas Taylor, I want to cancel my reservation. Can you please help me?

ASSISTANT: Sure, I will help you. Please wait for a while.

USER: Thank you, I am waiting for your response.

ASSISTANT: Sorry, no reservation found on your name.

USER: That's fine, anyway thank you for the information.

ASSISTANT: My pleasure, have a good day.