You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: I want to book a ticket from CLT to DTW to meet my parents, can you help me?

ASSISTANT: Sure, I am glad to help you. May I know your itinerary dates?

USER: My dates are 01/20 and 01/22.

ASSISTANT: May I know your name for further proceedings?

USER: Myself Samuel Anderson.

ASSISTANT: AA airlines with flight 1001 is providing service from CLT to DTW.

USER: You can book it.

ASSISTANT: Samuel, your ticket is confirmed.

USER: Thank you for booking.

ASSISTANT: Thank you for contacting us.