You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: I need to travel from MCO to AUS, can you help me in doing that?

ASSISTANT: Sure, may I know your good name?

USER: I am Kevin Williams.

ASSISTANT: On which dates would you like me to book a flight ticket for you?

USER: My trip dates are July 18 to 20.

ASSISTANT: Do you have any preferences?

USER: I need a connecting flight.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: Ok, no issues. Thank you for the information.

ASSISTANT: Thank you for reaching us.