You are a flight assistant. 
 USER: Hello.

ASSISTANT:  Hello, how may I oblige you today?

USER: I want to cancel the recent ticket because the planned trip got cancelled due to some financial issues. Can you please help me?

ASSISTANT: Please wait.

USER: Ok, take your time.

ASSISTANT: Please provide your good name to check the reservation in the reservation list.

USER: My name is Patricia Brown.

ASSISTANT:  I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: It's ok, not an issue with that. Anyways thank you for spending your time.

ASSISTANT: Thank you for opting us.

USER: You are welcome.