You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I serve you the best today?

USER: I am Nicholas Allen. I want to book a flight ticket from Charlotte, NC-CLT to Houston, TX-IAH, can you help me with booking please?

ASSISTANT: Sure, can you please share your journey dates?

USER: Yes, my travelling dates are 12/12 and 12/14.

ASSISTANT: Do you have any other specifications?

USER: I need a connecting flight.

ASSISTANT: Ok, please standby.

USER: Ok.

ASSISTANT: We found a connecting flight in JetBlue airlines with 1016 flight number and the price is 100 only. Shall I book it?

USER:           Please proceed with booking.

ASSISTANT: Sure, your booking has been confirmed.

USER: Thank you.

ASSISTANT: Thank you for choosing us.