You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: Can you please help me in cancelling my recent reservation? As my health is not in a good condition to do journeys.

ASSISTANT: Sure, could you please provide your name to check you reservation status?

USER: Sure, my name is Robert Campbell.

ASSISTANT: Ok, please wait for a moment I will check your details and proceed further.

USER: Sure, I'll wait for your response.

ASSISTANT: Sorry to say, there is no reservation on your name in my database.

USER: Oh! May be I have done a wrong booking. Thank you anyways.

ASSISTANT: Thank you for reaching us, have a nice day.