You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: My name is Ruth Parker. I want to cancel my recent reservation, can you help me with it?

ASSISTANT: Ok, I will help you with that. Please wait for a while, let me check.

USER: Sure, take your time.

ASSISTANT: Thanks for your time, there is no reservation found under your name.

USER: That's ok, may it is cancelled by my friend. Thank you for assisting me.

ASSISTANT: It's ok, thanks for choosing us.