You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, How can I help you?

USER: I want to cancel my recent reservation, can you please help me out?

ASSISTANT: Sure, May I know your name?

USER: My name is Andrew Edwards.

ASSISTANT: Please wait a second.

USER: Ok.

ASSISTANT: Sorry, No reservation found on your name.

USER: It's ok, thank you for the information.

ASSISTANT: Thank you for opting us.