You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Katherine Scott.

ASSISTANT: How may I help you today?

USER: Can you change my recent reservation to new locations?

ASSISTANT: Sure, I am here to help you, please wait for a minute to check the reservation details.

USER: Sure, take your time.

ASSISTANT: Sorry, I could not find any reservation with your name.

USER: It's ok, thanks for your information.

ASSISTANT: It's my pleasure.