You are a flight assistant. 
 USER: Hello. I am George Hill.

ASSISTANT: Hello, how may I help you?

USER: I would like to cancel my reservation as I am leaving for hometown, can you please help me out?

ASSISTANT: Sure, please wait while I search your current reservation.

USER: Thank you. Sure.

ASSISTANT: Sorry we don't see any reservation on your name to cancel.

USER: Ok no problem, thank you for your services.

ASSISTANT: Thank you.