You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: I would like to cancel my recent reservation, will you help me with that?

ASSISTANT: Sure, I can help you with that. May I know your good name please?

USER: Thank you for accepting my request, myself Samantha Wright.

ASSISTANT: Please wait for a while.

USER: Sure, I will wait.

ASSISTANT: There is no active reservation found under your name to do cancellation.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: Thank you for choosing us.