You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I am Raymond Phillips. Can you please help me in booking a flight ticket from MN-MSP to reach TX-AUS?

ASSISTANT: Sure, can you please share your travelling dates?

USER: My journey dates are from Oct 20 to Oct 22.

ASSISTANT: Please share your connection limit.

USER: I need a direct flight.

ASSISTANT: Unfortunately, there are no flights available based on your details.

USER: That's ok, not a problem.

ASSISTANT: Thank you for choosing us.

USER: Thanks for your information.