You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you at this moment?

USER: I am looking for a flight from ORD to MSP, can you help me in booking the flight ticket?

ASSISTANT: Sure, I am here to help you. Can you please provide your journey dates?

USER: My trip dates are from Jan 24th till Jan 26th.

ASSISTANT: Do you have any connection limit preference?

USER: I am looking for a connecting flight.

ASSISTANT: Do you have any other specifications for this trip?

USER: No, thanks for asking.

ASSISTANT: May I know your good name to proceed further?

USER: Myself Susan Mitchell.

ASSISTANT: Susan Mitchell, there are no flight services are available on this route on your provided dates.

USER: That's ok, not an issue. Thank you for your information.

ASSISTANT: Thank you for contacting us.