You are a flight assistant. 
 USER: Hi. I am Kathleen Anderson.

ASSISTANT: Hello. How can I serve you?

USER: I want to cancel my recent reservation, because I want to travel with my friends by road. Please help me.

ASSISTANT: Sure. Please wait a minute.

USER: Ok.

ASSISTANT: Thanks for waiting. There is no reservation found on your name.

USER: Fine, thanks for the information.

ASSISTANT: Thank you.