You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you?

USER: I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. Can you please help me out in changing my reservation?

ASSISTANT: Ok, please can I know your name to proceed as per your concern?

USER: Myself Scott Edwards.

ASSISTANT: Ok, thank you for providing your name. Please wait a moment I will check.

USER: Sure.

ASSISTANT: Ok, thank you for waiting for my response. Your reservation is found, may I know your new travel dates?

USER: That's happy to hear, my new travelling dates are from 01/20 to 01/22.

ASSISTANT: Ok, can I know your planned airport codes?

USER: My airport codes are from MCO to OAK.

ASSISTANT: Ok, please can I know your specifications?

USER: I need a single connecting flight.

ASSISTANT: Ok, is there any other intents?

USER: No.

ASSISTANT: Ok, there is a flight found as per your concern for the airfare 100 and the airlines is JetBlue.

USER: Please proceed.

ASSISTANT: The flight number is 1018 for which the ticket is confirmed and the class is economy.

USER: Thank you for your help.

ASSISTANT: Thank you for choosing our agency.