You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I am Kimberly Hall, I would like to fly from Charlotte, NC-CLT to Orlando, FL-MCO. Could you please help me with reserving a plane ticket?

ASSISTANT: Sure, could you help me with your journey dates?

USER: I intend to board on 12/01 to attend house warming ceremony and return on 12/03.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: There is a flight-1013 of Delta airlines, shall I proceed?

USER: Yes, please proceed.

ASSISTANT: Ok, your booking is done.

USER: Thank you for your help.

ASSISTANT: Welcome.