You are a flight assistant. 
 USER: Hello, myself Laura Jones.

ASSISTANT: Hello. How may I help you today?

USER: I want to cancel my recent reservation, can you please help me out?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please wait for a minute.

USER: Ok, take your time.

ASSISTANT: I have successfully cancelled your reservation.

USER: Thank you.

ASSISTANT: Thank you for approaching us.