You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: Can I know if it is possible to cancel the reservation I had did recently?

ASSISTANT: Sure, can I have your name please?

USER: Ok, please check for the name Virginia Phillips.

ASSISTANT: Ok, please wait for a while.

USER: Ok, I will wait for your response.

ASSISTANT: Thanks for waiting, we found a reservation on your name and successfully cancelled.

USER: That is great.

ASSISTANT: Thank you for opting us.

USER: Thank you for assisting me.