You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: May I know your name please?

USER: Myself Timothy Scott.

ASSISTANT: Please wait a while.

USER: I will wait.

ASSISTANT: Sorry to say, there is no reservation on your name in our database.

USER: Ok, no problem. Thank you for checking.

ASSISTANT: Thank you for opting us.