You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I guide you for today?

USER: I am Jessica Mitchell. I planned a trip to New York but because of financial issues, I want to cancel my reservation.

ASSISTANT: Please give me a minute, I will find your existing reservation under your name.

USER: Ok.

ASSISTANT: Your reservation is cancelled successfully.

USER: Thank you for your help.

ASSISTANT: Thank you for contacting us. Have a nice day.