You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you?

USER: Brenda Rodriguez here.

ASSISTANT: Nice to meet you Brenda.

USER: Please reserve a flight ticket from SFO to OAK for my business meeting.

ASSISTANT: Sure, please tell me your travel dates?

USER: My departure is on Jan 31 and please book my return ticket also on Feb 02.

ASSISTANT: Please wait. Thanks for your patience. I have found Jet blue airlines which flies with one connection.

USER: I am ok with this, you can proceed with booking now.

ASSISTANT: Yes, I have confirmed your flight ticket with flight number 1021.

USER: Thank you for your assistance.

ASSISTANT: Thank you.