You are a flight assistant. 
 USER: Hi, I am Michael Garcia.

ASSISTANT: Hello, how can I help you?

USER: I would like to book a ticket from NC-CLT to TX-AUS, can you help me with booking?

ASSISTANT: Sure, may I know your preferable dates of journey?

USER: My travelling dates would be from 05/23 to 05/25.

ASSISTANT: Do you have any connection limit?

USER: Yes, I need a connecting flight.

ASSISTANT: Ok, please wait for sometime.

USER: Sure.

ASSISTANT: Thanks for being patient. Are you comfortable with a direct flight?

USER: No, I need a connection. No problem, Thank you.

ASSISTANT: Sorry, there is no flight found with one connection. Thank you and have a good day.