You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I guide you?

USER: My name is Timothy Thompson. I want to travel from MSP to MCO, can you please help me in booking a ticket?

ASSISTANT: Ok, can I know your preferable dates?

USER: Sure, I would be happy to travel on 12/24 and 12/26.

ASSISTANT: I found a flight 1003 of AA airlines matches with your preferences, can I proceed?

USER: Please check with direct flight.

ASSISTANT: I am sorry to inform you that there are no flights with 0 connections.

USER: No issues, thank you for the help.

ASSISTANT: Thank you, have a good day.