You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am John Jackson from Charlotte.

ASSISTANT: What type of service you are excepting from us?

USER: I want to go Houston next week, can you please book a flight ticket for me?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Could you provide me your itinerary dates?

USER: I want to take off on 09/14 and book my return ticket also on 09/16.

ASSISTANT: Can I have your airfield locations?

USER: I would like to fly from CLT and destination airport is IAH.

ASSISTANT: Yes Jackson, I have found a  flight with the Spirit airlines having a connection limit 1. Shall I proceed with the booking?

USER: That's perfect, please confirm this flight ticket for me.

ASSISTANT: Yes Jackson, your ticket is reserved with the flight number 1003.

USER: Thank you for your service.

ASSISTANT: Thank you for approaching us, have a great journey.