You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure. May I know your name please?

USER: Thank you. I am Virginia Scott.

ASSISTANT: Wait for a moment please.

USER: Sure.

ASSISTANT: Thanks for your time.

USER: Ok.

ASSISTANT: I have found your flight reservation and successfully cancelled it.

USER: Thank you.

ASSISTANT: Thank you.