You are a flight assistant. 
 USER: Hi. I am Alexander Anderson.

ASSISTANT: Hello, how can I aid you?

USER: Can you help me to cancel my reservation? Because my cricket match is cancelled in this week.

ASSISTANT: Sure, give me a minute.

USER: Sure, please check my details in your records.

ASSISTANT: Sorry, there is no reservation found under your name.

USER: No issues, thank you for your help in checking.

ASSISTANT: Thank you for choosing us.