You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I help you?

USER: I am Jonathan Turner. Can you please cancel my reservation, due to cancel my meeting with client?

ASSISTANT: Sure, please hold on a moment.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found on given name.

USER: Ok, no issue. Thank you.

ASSISTANT: Thank you for reaching us.