You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I render you today?

USER: I am Margaret Lopez. Could you please book a ticket from HOU to MSP?

ASSISTANT: Sure, may I know your journey dates?

USER: My journey dates are 01/30 and 02/01.

ASSISTANT: Please let me know if you need a connecting flight in between your journey routes.

USER: Yes, I need a connected flight.

ASSISTANT: Ok, please wait for a minute.

USER: Sure.

ASSISTANT: Sorry, we found a direct flight on your route.

USER: No problem, thank you for the information.

ASSISTANT: Thank you for contacting us.