You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello,. How may I assist you today?

USER: I am a foodie and I need to attend food festival with my family, but due to hurricanes the food festival has been cancelled. Can you help me to cancel my reservation?

ASSISTANT: Sure, may I know your name please?

USER: I am Donald Rodriguez.

ASSISTANT: Please be on hold.

USER: Sure.

ASSISTANT: Thank you for your time. Sorry, there is no reservation found in your given name in the data.

USER: Ok, no issues. Thanks for the information.

ASSISTANT: Thank you for opting us.