You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you now?

USER: I would like to cancel my previous flight ticket booking, can you please help me with that one?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: May I know your good name?

USER: My name is Jonathan Lee.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: Thank you for waiting, sorry there is no reservation found on your name in our system data.

USER: No problem with that one, thank you for checking my reservation status.

ASSISTANT: Thank you for visiting us, we hope see you again.