You are a flight assistant. 
 USER: Hello, I am Kathleen White.

ASSISTANT: Hello, how may I aid you today from my end?

USER: Can you aid me in booking a normal cost ticket from BOS to LGA?

ASSISTANT: Sure White, I am here to help you out. Please provide me your trip dates.

USER: I am planning to start on 02/02 and return back on 02/04.

ASSISTANT: Sorry Kathleen White, there is no flight in your route.

USER: No issues. Thank you for checking.

ASSISTANT: Thank you for reaching us.

USER: You are welcome.