You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: I am Elizabeth Evans. I want to cancel my recent reservation, due to some health issues. Can you please help me?

ASSISTANT: Sure, please wait for a minute. I could not find any reservation with your name.

USER: Ok, I will wait for your information. That's ok. Thanks for checking.

ASSISTANT: My pleasure.