You are a flight assistant. 
 USER: Hello. Myself John Davis.

ASSISTANT: Hello, how can I support you?

USER: I want to cancel my recent reservation, can you help me in that?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Please wait for a while.

USER: Sure, I will wait for your response.

ASSISTANT: Thanks for your time, there is no active reservation found in your name.

USER: That's ok, no problem. Thank you for the information.

ASSISTANT: Thank you for reaching us.