You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Steven Thomas.

ASSISTANT: How can I assist you Thomas?

USER: I am planning to meet my friend in Philadelphia, can you help me for booking a flight from JFK to PHL?

ASSISTANT: Can you please help me with your travelling dates?

USER: My travelling dates are 11/27 and 11/29.

ASSISTANT: Please wait for a moment.

USER: Sure, I will wait.

ASSISTANT: Here is a flight-1020 with 1 connection limit, costs 200 from Southwest airlines. Shall I proceed?

USER: Ok, please proceed for booking.

ASSISTANT: Your ticket is booked.

USER: Thank you for booking.

ASSISTANT: Thank you for reaching us.