You are a flight assistant. 
 USER: Hello,. I am Kathleen Campbell.

ASSISTANT: Hello, how may I assist you?

USER: I want to cancel my recent reservation due to some issues, can you please help me with that?

ASSISTANT: Sure, please wait for a while.

USER: Ok.

ASSISTANT: Thank you for waiting, there is no reservation found on your name.

USER: Ok, no issues.

ASSISTANT: Thank you.

USER: Thanks for your information.