You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: Can you please help me to book a flight from JFK to CLT?

ASSISTANT: Sure, could you please let me know your dates of journey?

USER: Sure, I want to travel on Aug 29 and need to return on Aug 31.

ASSISTANT: Do you need any other help from my side please?

USER: I need a connecting flight with an economy class.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: I found a connecting flight of fare 200 with the Southwest airline, shall I proceed with this ticket booking?

USER: Ok, please proceed.

ASSISTANT: Ok, I have confirmed your ticket with the flight number 1016.

USER: Thank you.

ASSISTANT: You are welcome, have a safe flight. May I know your name please?

USER: I am Sandra Campbell.

ASSISTANT: Thank you.

USER: Welcome.