You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hi. how may I aid you?

USER: I'm Ronald White.

ASSISTANT: Yes Ronald.

USER:  I am carpenter and I need to buy some tools regarding to my work, so I would like to travel to CLT from ORD, can you book a ticket?

ASSISTANT: What is your travel date?

USER: My dates of travelling are from 07/04 to 07/06.

ASSISTANT: Please hold on for a moment.

USER: Sure.

ASSISTANT: Let me check for the flights.

USER: Ok.

ASSISTANT: Thanks for your patience. I can reserve your ticket in UA airlines.

USER: May I know the flight number and price?

ASSISTANT: Sure. It will cost you 100. Shall I confirm the ticket with flight number 1003?

USER: Yes, please confirm my ticket. Thank you for the booking.

ASSISTANT: Ok, your ticket is confirmed. Thank you.