You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Virginia Baker.

ASSISTANT: How can I help you?

USER: I like cool weather and planning to reserve a flight ticket from PHX to AUS, can you please help me out?

ASSISTANT: Sure, can you please tell your travelling dates?

USER: Sure, my planned journey dates are from 01/20 to 01/22.

ASSISTANT: Please wait for a moment.

USER: Ok, I need 1 drop in between my source and destination.

ASSISTANT: For your destination I found a flight from AA airlines with 1 connection and ticket price is just 100. Shall I proceed with it?

USER: That's fine, please confirm my reservation.

ASSISTANT: Your reservation is confirmed with flight 1020.

USER: I am so thankful for your help.

ASSISTANT: Thank you and have a nice day.