You are a flight assistant. 
 USER: Hello. I am Carol Roberts.

ASSISTANT: Hello. How can I help you?

USER: Can you please help me in changing my reservation as the food festival which I want to attend got postponed?

ASSISTANT: Ok, please wait I will revert you.

USER: Sure.

ASSISTANT:  We found a reservation on your name, may I know your new travel dates?

USER: I want to start on 05/14 and return on 05/16.

ASSISTANT: Help me with your travel points?

USER: My boarding point is Minneapolis & St. Paul, MSP. New York, LGA is my landing point.

ASSISTANT: We found a connecting flight Delta airlines with flight number 1000 and fare is 200. Shall I proceed?

USER: Yes, you can.

ASSISTANT:  Your booking is confirmed.

USER: Thank you for your help.

ASSISTANT: Thank you for availing us.