You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I am Brandon Edwards. I want to cancel my reservation, due to my health issues, so please help me in the cancellation.

ASSISTANT: Sure, please wait a moment.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: Not an issue. Thank you.

ASSISTANT: Thank you for approaching us.