You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I am planning to take my family to a tour in Los Angeles, CA - LAX on 06/07. Can you help me to book a flight ticket?

ASSISTANT: Ok, please let me know your return date and where you want to start?

USER: I would like to return back on 06/09 from LAX to EWR.

ASSISTANT: Mean while may I know your name?

USER: Myself Nancy Smith.

ASSISTANT:  Ok, I got a flight for you with the flight number 1020. Shall I proceed Nancy?

USER: Yes, please proceed.

ASSISTANT: Ok, your ticket has been done with the airline Southwest.

USER: Thank you for the booking.

ASSISTANT: Thank you for reaching us.