You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I assist you?

USER: Could you please book a ticket from Phoenix, AZ-PHX to New York, NY-JFK for festival celebrations.

ASSISTANT: Sure, May I know your planned dates of your travel?

USER: Departure date is 08/19 and 08/21 is return date.

ASSISTANT: Ok, do you prefer a direct flight or a connected flight?

USER: I prefer connecting flight.

ASSISTANT: Ok, May I know your name?

USER: My name is Carolyn Martinez.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Thank you for your patience, There is a flight found in 1004 AA airline with a fare of 100. Can I proceed for booking?

USER: Please book a flight.

ASSISTANT: Sure, your ticket has been booked.

USER: Thanks.

ASSISTANT: Thank you for availing us.