You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Kathleen King.

ASSISTANT: King, how can I help you today?

USER: Owing to an emergency, I want to cancel my recent reservation. Can you help me out?

ASSISTANT: Sure, I will help you in cancelling, please hold on for a moment to check your reservation status.

USER: Ok, take your time.

ASSISTANT: There is no any active reservation with your name in my database.

USER: That's ok. Anyways, thank you for your help.

ASSISTANT: You are welcome.