You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I serve you?

USER: Eric Baker here, I am planning to change the base of my business from CLT to MSP, want to go there to study the market condition, can you please search if there is any flight available on this route?

ASSISTANT: Ok, please provide the journey dates?

USER: Sure, I am leaving on 01/04 and return back on 01/06.

ASSISTANT: Southwest airlines matches your requirement. It will fly with one connection.

USER: Ok, book it if the price is under 500.

ASSISTANT: Yes, the price is below 500.

USER: Ok, then please serve 1 ticket for me.

ASSISTANT: Your flight ticket has been confirmed.

USER: Thank you for your service.

ASSISTANT: Thank you have a safe journey.

USER: Welcome.