You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I oblige you?

USER: I am Stephanie Robinson. Due to emergency I need to cancel my recent reservation, Can you please help me with that?

ASSISTANT: Sure, Please wait for a moment.

USER: Sure.

ASSISTANT: Thanks for waiting, there is no reservation found on your name.

USER: Ok, no problem. Thanks for your information.

ASSISTANT: Thank you for approaching us.