You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: The event which I am going to attend has been cancelled, please help me in cancel my recent reservation.

ASSISTANT: Sure, may I know your name please to check the reservation status?

USER: My name is Barbara Moore.

ASSISTANT: Moore, there are no active reservations found with your details.

USER: Ok, no issue. Thank you for your information.

ASSISTANT: Thank you for reaching us.