You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: As my shooting got cancelled, I want to cancel my recent reservation. Can you help me out?

ASSISTANT: Sure. Can you please tell me your name?

USER: Sure, my name is Carol Young.

ASSISTANT: Thanks for the information. We did not found any reservation on your name.

USER: That's ok, thank you.

ASSISTANT: Thanks for choosing us.