You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I am Sharon Evans.

ASSISTANT: Yes.

USER: As there is a heavy rainfall in New York, I want to cancel my recent reservation. Can you please help me out?

ASSISTANT: Please wait for a moment to check your details?

USER: Sure.

ASSISTANT: Sorry, there is no reservation is found by your name.

USER: That's ok. Thank you for your information.

ASSISTANT: Thank you and have a nice day.