You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Amanda Wilson here.

ASSISTANT: Amanda Wilson, how may I assist you with today?

USER: My wedding has been postponed, so I want to reschedule my itinerary dates.

ASSISTANT: I will definitely help you to reschedule your journey. Please allow me a moment while I check for your reservation status.

USER: Sure.

ASSISTANT: Thank you for your time. I am sorry to say that I see there is no reservation booked on your name.

USER: No problem, thank you.

ASSISTANT: Please feel free to contact us back, we are always at your service. Thank you, have a great day.

USER: Welcome.