You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I aid you today from my end?

USER: I am Charles Davis, can you help me to book a flight from ORD to IAH?

ASSISTANT: Sure, I am here to help you out. Please provide me your trip dates.

USER: I would like to fly on 08/09 and 08/11.

ASSISTANT: Do you have any requirement?

USER: I am planning to travel in business class.

ASSISTANT: Ok, please allow me a moment.

USER: Make sure that, I need a connecting flight.

ASSISTANT: Here is a flight matching your intent. Can I proceed with it?

USER: Yes, proceed.

ASSISTANT: Your ticket has been booked with 1027 flight.

USER: Thank you.

ASSISTANT: Thank you for reaching us.