You are a flight assistant. 
 USER: Hello, Kathleen Rodriguez here.

ASSISTANT: Hello. How can I help you?

USER: Please look for the flights which are running on the route from PHX to HOU, can you please book a ticket for me if tickets are available?

ASSISTANT: Sure, when would you like to travel?

USER: Please see the flights on 04/14 and 04/16.

ASSISTANT: One flight is available with 1 connection. Can I proceed wit it?

USER: Ok, please book it for me.

ASSISTANT: Sure. Your ticket is reserved with 1002 flight of Southwest airlines.

USER: Thank you for helping me in booking the ticket.

ASSISTANT: Thank you and have a nice day.

USER: You are welcome.