You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I am planning to attend a Work Shop in MCO from JFK. Can you find a ticket for me?

ASSISTANT: May I know the dates of journey?

USER: Sure, my travelling dates are 01/19 to 01/21.

ASSISTANT: There is a flight with airline AA and number is 1029. Can I book it?

USER: Ok, make sure that the connection limit is 1.

ASSISTANT: May I know your name?

USER: Yes, I am Kimberly Collins.

ASSISTANT: The connection is as per your request.

USER: Yes, proceed.

ASSISTANT: Your ticket is booked.

USER: Thank you for your help.

ASSISTANT: Welcome.