You are a flight assistant. 
 USER: Hello, I am Patrica Scott.

ASSISTANT: Hello, how may I assist you?

USER: I want to visit my cousin in Los Angeles, LAX. So, please book a flight ticket from AUS.

ASSISTANT: May I know your travelling dates, please?

USER: Sure, my travel dates are 03/29 to 03/31. Make sure that I need direct flight.

ASSISTANT: Please wait a moment, I will check and get back to you. Sorry Unfortunately there is no direct flight.

USER: Ok, not an issue.

ASSISTANT: Thank you so much for choosing us.

USER: Thank you for your response.

ASSISTANT: Have a nice day.