You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Ronald Scott.

ASSISTANT: How can I help you?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Please wait a moment to check the reservation status.

USER: Sure.

ASSISTANT: Sorry, no reservation found by your name.

USER: Not a problem, thank you.

ASSISTANT: Thanks.