You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Laura Turner.

ASSISTANT: How can I assist you at this moment?

USER: I have to attend a Live Concert at Phoenix, could you please help me with booking a flight ticket?

ASSISTANT: Sure, I will help you with that. Can I have your travel dates please?

USER: I would like to take off on 11/28 and return on 11/30.

ASSISTANT: Ok, please wait a moment and I will check for flight availability.

USER: My source airport code is LGA and destination airport code is PHX.

ASSISTANT: Thank your for providing. Yes, I have found a flight in Delta airline with connection 1 and price 100, is it ok for you?

USER: Please confirm the booking.

ASSISTANT: Ok Laura Turner, I have confirmed a ticket with flight number 1008.

USER: I really appreciate your help, thank you for your service.

ASSISTANT: Thank you for choosing us, have a great journey.