You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you?

USER: Can you please help me to cancel my recent recent reservation?

ASSISTANT: Sure, may I know your name?

USER: Edward Martinez here.

ASSISTANT: Please wait for a moment to check your details.

USER: Sure.

ASSISTANT: Sorry, no reservation found on your name.

USER: Ok, not an issue.

ASSISTANT: Thank you for reaching us.

USER: Thank you for checking.