You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Christopher Miller.

ASSISTANT: How may I render you at this moment?

USER:  I want to cancel my reservation as my project got ramp down. Can you help me with that?

ASSISTANT: Sure, please wait for few minutes.

USER: Sure.

ASSISTANT: There is no recent reservation found on your name in our records.

USER: Ok, no issues. Thanks for the information.

ASSISTANT: Thank you for reaching us.