You are a flight assistant. 
 USER: Hello, I am Sharon Gonzalez.

ASSISTANT: Hello, how can I help you today?

USER: I would like to travel from LAX to MSP. can you please help me to book a ticket?

ASSISTANT: Sure, when are you willing to to travel?

USER: My travelling dates will be on 08/29 to 08/31.

ASSISTANT: Ok, any other requirements?

USER: I need a direct flight.

ASSISTANT: Ok, we have not found a direct flight.

USER: Not an issue, thank you.

ASSISTANT: thank you for opting us.