You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I'm Pamela Gonzalez.

ASSISTANT: Ok, Pamela Gonzalez How may I assist you?

USER: I would like to cancel my recent reservation.

ASSISTANT: Ok, there is no reservation found on your name.

USER: Ok, thank you for your service.

ASSISTANT: Ok, thank you for choosing us.