You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: Can you please help me in flight ticket booking process from CLT to PHL?

ASSISTANT: May I know your travelling dates?

USER: Thank you for your response, I want to take off on July 18 and book my return ticket also on July 20.

ASSISTANT: May I know your connection limit?

USER: I will prefer 1 break in between my journey.

ASSISTANT: Please let me know your preference?

USER: I don't have any another preferences.

ASSISTANT: Can I know your name please?

USER: Sure, my name is Michael Johnson.

ASSISTANT: Here is a connecting flight with fare 100 and 1003 as flight number in American Airline. Shall I proceed with booking?

USER: Please proceed.

ASSISTANT: Your ticket is confirmed.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.