You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I aid you?

USER: I am Anna Mitchell here, I want to reserve my ticket from MSP to HOU, can you please help me?

ASSISTANT: Sure, may I know your travel dates please?

USER: Sure, my preferable dates of journey is from 12/01 to 12/03.

ASSISTANT: Thanks for your patience. I have found AA airlines which flies with one connection.

USER: Ok, please book it.

ASSISTANT: Yes, I have confirmed your flight ticket.

USER: Thank you for your help in booking my ticket.

ASSISTANT: Thank you.