You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you at this moment?

USER: I am Virginia Baker.

ASSISTANT: Glad to meet you Virginia Baker.

USER: I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?

ASSISTANT: Sure, I am happy to help you with that. Please wait a moment to check your reservation status.

USER: Sure.

ASSISTANT: Yes Virginia Baker, your reservation has found and cancelled successfully.

USER: Thank you.

ASSISTANT: Thank you for choosing us, have a good day.