You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I would like to change my reservation which is under my name, as my business meeting has been postponed. Can you please help me with that?

ASSISTANT: Sure, I am willing to help you for this. May I know your name please?

USER: Sure, my name is Laura Moore.

ASSISTANT: Please wait for a while, let me check your reservation status in our database.

USER: Sure, take your time.

ASSISTANT: Sorry to inform you, no reservation is found with your credentials.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Thank you very much for connecting with us.

USER: You are welcome.