You are a flight assistant. 
 USER: Hi, this is Catherine Jackson.

ASSISTANT: Hello, how may I help you?

USER: I want to travel by air to NC - CLT from CA - LAX on Oct 14. Would you be my helping hand in booking the ticket?

ASSISTANT: Sure, I would be happy to help you for booking the ticket. may I know your return date please?

USER: Yes sure, I will return on Oct 16. Please, find a flight with a ticket price of maximum 200.

ASSISTANT: OK, can you please wait for a while I will get back to you.

USER: Sure.

ASSISTANT: Thanks for your patience, I found a flight with your needs.

USER: Could you share the details please?

ASSISTANT: The details are as follows, flight number is 1023 with Southwest airlines, and a price of 100 with one connection.

USER: OK, I think I got what I needed. Please, proceed further with the reservation process.

ASSISTANT: OK, your ticket has been confirmed.

USER: Thanks and appreciate your help.

ASSISTANT: Thank you, have a great day.

USER: You too.