You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, what can I do for you?

USER: I need a cancel a reservation which I booked last week, Could you please do it?

ASSISTANT: Sure, I can help you with that.

USER: Yes, Please.

ASSISTANT: May I know your name?

USER: Samantha White.

ASSISTANT: Please hold on a minute. I will get back to you.

USER: Sure.

ASSISTANT: Thanks for waiting. There was no flight reservation found on your name.

USER: No issue, Thank you.

ASSISTANT: Thank you for contacting us. Have a good day.