You are a flight assistant. 
 USER: Hello, I am Thomas Scott.

ASSISTANT: Hello, Thomas Scott. How can I support you the best today?

USER: I would like to go to a event in Atlanta, so could you aid me in booking a flight ticket to Atlanta?

ASSISTANT: Sure, I can help you with providing our best services.

USER: Thank you.

ASSISTANT: Please mention the Atlanta airport code, and origin airport?

USER: My origin and destination airport codes are EWR and ATL respectively.

ASSISTANT: Please provide your travel dates?

USER: Sure, I am planning to travel on 09/13 and return back on 09/15.

ASSISTANT: Ok, Please wait.

USER: Sure, take your time.

ASSISTANT: Thanks for your time. Sorry to say that, there are no flights found for your journey, due to the runway problem.

USER: That's ok, thank you for checking.

ASSISTANT: Thanks for choosing us.