You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you today?

USER: I have planned a trip to Seattle to enjoy my holidays but due to weather conditions I am unable to travel, can you please help me with flight ticket cancellation?

ASSISTANT: Sure, may I know your name?

USER: Thank you so much and my name is Emma Brown.

ASSISTANT: Wait a minute.

USER: Sure.

ASSISTANT: We found your reservation and it has been cancelled successfully.

USER: Thank you for your immediate response in my flight ticket cancellation.

ASSISTANT: Thank you for opting us.

USER: Welcome.