You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, do you need any help from us?

USER: Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.

ASSISTANT: Sure, could I have your name please?

USER: Sure, my name is Raymond Brown.

ASSISTANT: I have found your reservation and I cancelled it.

USER: Thank you so much for your help.

ASSISTANT: Thank you for consulting us, have a great day.