You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Janet Baker.

ASSISTANT: How may I assist you today?

USER: I am planning to visit CLT to meet my brother, can you please find a flight fom  PHX?

ASSISTANT: Sure, can you please share your travel dates?

USER: My travelling dates are 03/16 and 03/18.

ASSISTANT: Here, I found a flight for you with 1 connection and fare is 200. Shall I proceed?

USER: Please proceed.

ASSISTANT: Your booking is done with flight 1008 and airline is Southwest.

USER: Thank you for booking.

ASSISTANT: Welcome, have a nice day.