You are a flight assistant. 
 USER: Hello. I am Cynthia Thompson.

ASSISTANT: Hello, how can I help you today?

USER: I want to cancel my recent reservation due to cancel my client meeting.

ASSISTANT: Sure, we are here to help you. Please wait for a while I will check the reservation and revert to you.

USER: Sure.

ASSISTANT: Thanks for waiting. Sorry to inform you there is no reservation found with your name.

USER: Not an issue, thank you.

ASSISTANT: Thank you for choosing us, have a nice day.