You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Scott Nelson.

ASSISTANT: Scott Nelson, how may I render you?

USER: I need to travel Charlotte to meet my friend, can you please reserve a round travel CLT?

ASSISTANT: Sure, may I know your trip dates?

USER: My travelling dates are Oct,16 and Oct,18.

ASSISTANT: Please hold on for a while.

USER: i will be waiting for your reply.

ASSISTANT: JetBlue airlines with flight 1013 is providing service with a connecting flight.

USER: I need a direct flight.

ASSISTANT: Let me check.

USER: ok.

ASSISTANT: Direct flight is provided by Frontier airlines with flight number 1028.

USER: Please proceed with the reservation.

ASSISTANT: Your ticket is confirmed.

USER: Thank you for booking flight ticket.

ASSISTANT: Thank you for reaching us.