You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you at this moment?

USER: I am Amanda Davis. I want to book a ticket from PHX to IAH to attend workshop, can you help me in booking?

ASSISTANT: Sure, I am happy to help you with that. Can I have your travel dates please?

USER: I am departing on 09/16 and return on 09/18.

ASSISTANT: Ok, please be hold on for a moment.

USER: Sure.

ASSISTANT: I have found a flight in AA airlines with connection 1 and price 100, is it ok for you?

USER: Please proceed for booking.

ASSISTANT: Ok Amanda Davis, I have confirmed a ticket with flight number 1020.

USER: Thank you for your help.

ASSISTANT: My pleasure. Thank you for choosing us, have a great journey.