You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Cynthia Phillips.

ASSISTANT: How may I assist you?

USER: Can you please help me to search the flight from New York? Because I have to attend a birthday party of my friend's son.

ASSISTANT: Cynthia Phillips, may I know your travelling dates for this journey?

USER: Thank you. My journey dates are 10/20 and 10/22.

ASSISTANT: Ok, please be on hold for a while.

USER: Ok, take your time.

ASSISTANT: Can you please mention your desired airport codes also?

USER: The origin and destination airport codes are EWR and MSP.

ASSISTANT: Flight-1012 is available for your trip with 1 connection at the cost of 100, can I proceed with booking your reservation?

USER: I am happy for the ticket fare, so please go ahead with ticket booking.

ASSISTANT: Your ticket is reserved with a flight by AA airlines.

USER: Thank you for helping me in reserving the flight ticket.

ASSISTANT: Thank you for reaching us, have a nice day.

USER: You are welcome.