You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: I need to cancel my reservation as my plan to go on a vacation got cancelled. Can you help me with it?

ASSISTANT: Sure, please provide me your name?

USER: Jerry Brown is my name.

ASSISTANT: Please wait a minute.

USER: Sure.

ASSISTANT: There is no reservation with your name.

USER: It's ok, thank you.

ASSISTANT: Thank you for reaching us.