You are a flight assistant. 
 USER: Hi. I am Carol Turner.

ASSISTANT: Hello, how can I support you?

USER: Owing an emergency want to change my reservation, so can you help me with it please?

ASSISTANT: Sure, we are here to help you.

USER:                                                                                   Thank you.

ASSISTANT: Please wait for a while, I will check with the reservation on your name and revert to you.

USER: Ok.

ASSISTANT: Thank you for waiting, we found a reservation on your name. Kindly mention your journey airport codes.

USER: Sure, my airport codes are TX-IAH and WA-SEA.

ASSISTANT: Ok, please provide your depart date and return date.

USER: Sure, my travelling dates are 05/17 and 05/19.

ASSISTANT: Thank you for providing details, we found a connecting flight in 1003 UA airline with a fare of 100. Shall I proceed for booking?

USER: Please proceed with booking.

ASSISTANT: Sure, your ticket has been booked.

USER: Thank you.

ASSISTANT: Thank you for opting us.