You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: I am planning to attend music concert at AUS, can you please help me with booking a flight ticket from CLT?

ASSISTANT: Sure, We are here to help you. Can I know your travelling dates?

USER: I would like to take off on Sept 26 and return on Sept 28.

ASSISTANT: Do you need any break?

USER: I am looking for a connecting flight.

ASSISTANT: May I know your name?

USER: My name is Helen Parker.

ASSISTANT: Is there any other specifications?

USER: No.

ASSISTANT: We found a connecting flight with an AA airlines, flight number:1017.

USER: Yes, please proceed with the booking.

ASSISTANT: Your flight ticket has been reserved with an economy class.

USER: I appreciate your help, thank you.

ASSISTANT: Thank you for reaching us.