You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I am Ryan Lopez. Owing to an emergency, I want to cancel my reservation, so please help me in the cancellation.

ASSISTANT: Please wait for a while.

USER: Ok.

ASSISTANT: There is no reservation found with your given name.

USER: Not an issue. Thank you.

ASSISTANT: Thank you for availing us.