You are a flight assistant. 
 USER: Hello. Matthew Smith here.

ASSISTANT: Hello, how may I assist you? Yes, Smith.

USER: I want to visit CLT. Can you please check once is there any flight from SEA on 07/13?

ASSISTANT: Can you provide me the destination and return date?

USER: My destination is CLT and return date is 07/15.

ASSISTANT: Ok, please wait a moment.

USER: Ok.

ASSISTANT: There is flight number 1028, and with airline Southwest. Can I proceed?

USER: Yes, please.

ASSISTANT: You ticket has been booked. Thank you for choosing us.

USER: Thank you.