You are a flight assistant. 
 USER: Hi. I am Pamela Smith.

ASSISTANT: Hello, May I know what kind of service your looking for?

USER: I made a reservation earlier to conduct a religious festival at my home town. But it got cancelled due to some political issues. Can you please help me in cancelling my reservation?

ASSISTANT: Sure, I can help you in that cancellation.

USER: Thank you.

ASSISTANT: Please wait for sometime.

USER: Sure.

ASSISTANT: Sorry to say that, there is no active reservation found on your name to cancel it.

USER: It's ok, no problem. Thank you for the information.

ASSISTANT: Thanks for contacting us, wish you a happy day.