You are a flight assistant. 
 USER: Hello, I am Rachel Garcia.

ASSISTANT: Hello, how may I serve you today?

USER: Due to bad weather, match has been cancelled. Can you cancel my recent reservation?

ASSISTANT: Sure, I will help you to cancel your reservation. Please wait. Let me check the status.

USER: OK.

ASSISTANT: Thanks for your precious time. There was no reservation found on your name.

USER: Thanks for the information.

ASSISTANT: It's my pleasure to assist you. Have a nice day.