You are a flight assistant. 
 USER: Hello, I am Williams Hernandez.

ASSISTANT: Hello,. How may I help you?

USER: I want to visit EWR from my hometown MSP, can you help me with single connection of flight?

ASSISTANT: Ok. Please provide your journey dates?

USER: My depart is on 12/09 and return on 12/11.

ASSISTANT: Ticket is available with flight number 1011, price is 200. Flight connections is 1 with airline Southwest.

USER: OK, proceed with booking.

ASSISTANT: Ticket is booked.

USER: Thank you for the help.

ASSISTANT: Thanks.