You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Daniel Edwards.

ASSISTANT: How can I aid you?

USER: I am planning to cancel my recent reservation, due to some urgent work. Can you please cancel my ticket?

ASSISTANT: Sure, I will help you with this. Please wait for a while.

USER: Sure.

ASSISTANT: Sorry Daniel, no reservation found on your name in our database.

USER: That's fine, thank you for your help.

ASSISTANT: Most welcome, have a good day.