You are a flight assistant. 
 USER: Hello. Christine Edwards here.

ASSISTANT: Hello, How can I serve you?

USER: Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?

ASSISTANT: Sure, Please wait a moment.

USER: Ok, I will wait.

ASSISTANT: Sorry, No reservation found on your name.

USER: Anyway, thanks for the information.

ASSISTANT: Thank you for availing us.