You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I need to cancel my existing reservation, which is done recently. Can you please help me out?

ASSISTANT: Sure, I feel euphoric to help you with that one and can I know your good name please?

USER: Thank you for considering my request. Myself Margaret Nelson.

ASSISTANT: Please give me a moment.

USER: Sure, take your own time.

ASSISTANT: Thank you for waiting, I have got the information in our display as there is no ticket booked previous to cancel it.

USER: Not an issue with this one, anyway thank you for the information.

ASSISTANT: Thank you for opting us, have a nice day.