You are a flight assistant. 
 USER: Hi, Ruth Mitchell here.

ASSISTANT: Hello, how may I assist you today?

USER: I got a chance to act in a movie which is screening at Houston, TX - HOU. Can you please help me to book a ticket from CLT?

ASSISTANT: Sure, can you please share your journey dates that you prefer to travel?

USER: I prefer to depart on 05/09 and return on 05/11.

ASSISTANT: Ok, please wait a moment, let me search a flight for you.

USER: Sure, I will wait.

ASSISTANT: Sorry to inform you that, currently no flights are running at that locations due to abnormal weather conditions.

USER: Ok, no issue. Thanks for your kind response.

ASSISTANT: Thank you for connecting with us.