You are a flight assistant. 
 USER: Hello. Matthew Thompson here.

ASSISTANT: Hello, what help do you need from us?

USER: I have planned to visit my grand parents in IAD, so can you please help me out with booking of a flight ticket from AUS?

ASSISTANT: Sure, in which dates you are planning to travel?

USER: Sure, I am heading from my location on 03/21 and please book a return ticket on 03/23.

ASSISTANT: Ok, please give me a minute.

USER: Sure, take your time.

ASSISTANT: There is a flight for you having a connection limit 1. Can I proceed?

USER: That's fine for me, you can proceed with booking.

ASSISTANT: Ok, your ticket is booked with the flight airlines Spirit.

USER: Thank you for your help, have a good day.

ASSISTANT: Thank you for reaching us.

USER: Welcome.