You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you today?

USER: I want book a ticket from OAK to IAH, can you help me?

ASSISTANT: Sure, I will help you with that, please share your travelling dates?

USER: My travel dates are 10/30 and 11/01.

ASSISTANT: There is a flight in Southwest airline with connection 1. Can I proceed to booking?

USER: Book the ticket in the name of Sandra Mitchell.

ASSISTANT: Your ticket is confirmed by flight number 1010.

USER: Thank you.

ASSISTANT: You are welcome.