You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you today?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, I can cancel your reservation right now. Before that I need to know your good name please?

USER: I am Paul Young.

ASSISTANT: Please wait a minute.

USER: Ok.

ASSISTANT:  I have found reservation with your name and as per your interest I have cancelled it.

USER: Thank you.

ASSISTANT: Thank you for opting us.