You are a flight assistant. 
 USER: Hello,. I am Paul Perez.

ASSISTANT: Hello, how may I render you today?

USER: I made a earlier reservation to attend a seminar, due to some problems it got cancelled. Can you please cancel my reservation?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Please wait for a couple of minutes.

USER: Sure.

ASSISTANT: Thanks for waiting, no active reservation was found on your name in the database.

USER: Ok, no issue. Thank you for your information.

ASSISTANT: Thank you for reaching us.