You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you?

USER: Please make a reservation with the name of Amanda Jackson from ORD.

ASSISTANT: Yes, can you tell me your dates of travel?

USER: My trip dates are Aug 30 and Sept 01.

ASSISTANT: Can you share me your destination airport code?

USER: Destination airport code is PHL.

ASSISTANT: Do you have any other preferences?

USER: Yes, I am looking for a flight with one connection.

ASSISTANT: Give me a moment.

USER: Sure.

ASSISTANT: I have found a business class ticket with 1 connection.

USER: It's perfect for me, please proceed with the booking.

ASSISTANT: Your ticket has been booked.

USER: May I know the flight details?

ASSISTANT: Flight number is 1019 of AA airlines.

USER: Thank you.

ASSISTANT: Thank you for contacting us.