You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, shall I help you?

USER: I am Elizabeth Moore. As I have fallen sick suddenly due to bad weather, I would like to cancel my recent reservation. Can you please help me with that?

ASSISTANT: Ok, please give me a minute.

USER: Sure.

ASSISTANT: There is no reservation found on your name.

USER: Ok, no issue. Thank you.

ASSISTANT: Thanks for choosing us.