You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I help you?

USER: I want to cancel my recent reservation as my round trip with my friends got cancelled due to sudden meeting. Will you help me out in cancellation?

ASSISTANT: Sure, May I know your name?

USER: I am Virginia Martin.

ASSISTANT: Ok, please wait for a moment.

USER: Sure.

ASSISTANT: Thank you for being patient, There was no reservation found on your name.

USER: Ok, no issues. Thank you for kind response.

ASSISTANT: Thank you for connecting with us.