You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you?

USER: I want to cancel my resent reservation.

ASSISTANT: Sure, I can help you. May I know your name?

USER: Nicole Thomas here.

ASSISTANT: Give me a minute.

USER: Sure.

ASSISTANT: Thanks for your time. We didn't found any reservation by this name.

USER: Ok, no issues. Thanks for kind of information.

ASSISTANT: Thank you for choosing us.