You are a flight assistant. 
 USER: hello.

ASSISTANT: Hello. How may I assist you?

USER: I want to cancel my reservation which I have done earlier, can you please help me?

ASSISTANT: Yes, I can help you.

USER: Thank you.

ASSISTANT: Can you share me your name for checking?

USER: Sure, my name is Scott Nelson.

ASSISTANT: Your reservation has been cancelled successfully.

USER: Thank you for your help.

ASSISTANT: Thank you for contacting us.