You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, I am happy to help you. May I know your name?

USER: Thank you, myself Jack Smith.

ASSISTANT: Please be on hold for a while, let me check your reservation status.

USER: Sure, I will wait.

ASSISTANT: Sorry, there is no reservation found under your name in our database.

USER: No issues, thank you.

ASSISTANT: You are welcome and thank you for choosing us.