You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, can you please tell me how can I assist you?

USER: I want to cancel my recent reservation, as I am not interested to travel.

ASSISTANT: May I know your name?

USER: I am Kathleen Scott.

ASSISTANT: Sorry, no reservation found on your name to cancel.

USER: Ok, no problem.

ASSISTANT: Most welcome.

USER: Thank you for your information.