You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?

ASSISTANT: Sure, I am here to help you with that.

USER: Thank you.

ASSISTANT: Can you please share me your name?

USER: Jeffery Hall here.

ASSISTANT: Sorry, no reservation found on your name.

USER: Ok no problem, thank you for your services.

ASSISTANT: Thank you for reaching us, have a nice day.