You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: I am Daniel Smith. Can you help me to cancel my reservation?

ASSISTANT: Please hold on a moment I will revert you back with the status of your reservation.

USER: Sure.

ASSISTANT: Thanks for your time, there is no reservation found on your name to cancel it.

USER: No issues, thank you for your time.

ASSISTANT: Thanks for approaching us, have a good day.