You are a flight assistant. 
 USER: Hi, myself Melissa Carter.

ASSISTANT: Hello, how may I serve you at this moment?

USER: I want to visit Minneapolis, can you please help me to book my flight ticket from HOU to MSP?

ASSISTANT: Sure, I will help you. Please send your travelling dates.

USER: Sure, I will start my journey on 10/27 and return on 10/29.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: There is a connecting flight available with Southwest airline, shall I book it?

USER: Yes, you can proceed for booking the ticket.

ASSISTANT: Your booking is done with flight number 1024. Happy journey.

USER: Thank you so much for your help.

ASSISTANT: You are welcome, have a nice day.