You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I need to cancel my recent reservation, can you help me in doing that?

ASSISTANT: May I know your name please?

USER: I am Kimberly Wilson.

ASSISTANT: There is no reservation found under your name.

USER: Ok, no issues. Thank you for the information.

ASSISTANT: Thank you for choosing us.