You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you at this moment?

USER: Raymond Allen here. Can you please book a ticket from AUS to EWR? As I'm planning to visit New York.

ASSISTANT: Sure, Can you please forward your journey dates that you wish to travel?

USER: Sure, my planned departure and return travel dates are 25th and 27th of November.

ASSISTANT: Do you prefer connecting or direct flight in your journey?

USER: I don't have connection limit. Any flight is ok for me because I have lot of time.

ASSISTANT: We found a Southwest airlines matching your details, flight number 1000 and the fare of 100. Shall I proceed?

USER: That's fine, you can proceed for booking the ticket.

ASSISTANT: Your ticket has been reserved in economy class.

USER: Thank you so much for your help in booking the ticket.

ASSISTANT: Thank you for opting us.