You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you now?

USER: I got to know that the service of JetBlue airlines is not good, so I want to cancel my reservation. Please check that flight ticket is reserved on my name Robert Edwards.

ASSISTANT: Sure, I will help you with that. Please wait for a moment. Thanks for waiting, sorry to inform you there is no any reservation found on your name.

USER: Ok, fine. Thank you for your information.

ASSISTANT: Thank you, have a nice day.