You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: Myself James Scott, can you cancel my reservation I had done recently?

ASSISTANT: Wait for a while.

USER: Ok, please take your own time.

ASSISTANT: Sorry, there is no reservation found under your name.

USER: Ok, thank you for assisting me.

ASSISTANT: Thanks for choosing us.

USER: That is not a problem, I will check my mails to know more.