You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I support you?

USER: I am Jacob Thompson, I want cancel my flight as my plan to meet my friend is cancelled. Can you help me with that?

ASSISTANT: Sure, we are here to help you. Just wait a moment, I will check your details and let you know the status.

USER: Sure.

ASSISTANT: Unfortunately, there is no previous reservation found on the name Jacob Thompson to proceed further.

USER: Thank you for the information.

ASSISTANT: Thank you for contacting us.