You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: I am Elizabeth Young. Could you please help me with finding a flight ticket on the route MCO to CLT?

ASSISTANT: Sure, can you please share your travel dates?

USER: I would like to take off on 10/20 and return on 10/22.

ASSISTANT: Let me check for the availability of flight.

USER: Sure, take your time. Make sure that the connection is 1.

ASSISTANT: Elizabeth, I am sorry to inform you that there is no flight available at your request.

USER: That's ok, not an issue. Anyways, thank you for the information.

ASSISTANT: Thank you for contacting us.