You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I guide you?

USER: Myself Amy Wright. I will be cancelling my reservation because of my wife's pregnancy, I will be taking care of her. Can you help me with cancelling my booking?

ASSISTANT: Sure, I will help you. Please wait a moment.

USER: Sure, check with my ticket and let me know the status.

ASSISTANT: Amy, no reservation has been found found on your name in our database.

USER: Oh! Maybe my wife had cancelled my reservation and did not inform me about it.

ASSISTANT: Thank you for approaching us. Have a great day.

USER: Thank you for assisting me. Welcome.