You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Kevin Wilson.

ASSISTANT: How may I aid you?

USER: I would like to change my recent reservation, will you help me with that/.

ASSISTANT: Sure, I will help you. Please wait a moment.

USER: Thank you.

ASSISTANT: Kevin, no reservation has been found on your name in our database.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: Thank you for approaching us.