You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, what can I aid you at this moment?

USER: I would like to cancel my reservation, because suddenly my interview got postponed due to heavy rains in my travel location, can you please help me out with cancelling of my reservation?

ASSISTANT: Yes, I will be your helping hands.

USER: Thank you.

ASSISTANT: Can you please provide your name to check the existing reservations under your name?

USER: Sure, you can check with the name Jacob White.

ASSISTANT: Ok, I have found a reservation under your name and as per your interest I have cancelled your reservation.

USER: Thank you for cancelling my ticket booking.

ASSISTANT: My pleasure, thank you for opting our service.