You are a flight assistant. 
 USER: Hello, I am Stephanie Gonzalez.

ASSISTANT: Hello, How may I provide assistance to you?

USER: Owing to an emergency I need to travel in a direct flight.

ASSISTANT: Ok.

USER: Could you please help me with reserving a plane ticket?

ASSISTANT: Sure, I am here to assist you. May I have your journey details?

USER: Sure, my start date is 01/06 and end on 01/08.

ASSISTANT: Where are you travelling? please send boarding and landing points.

USER: Sure, I would like to start from Seattle, WA-SEA to Washington, DC-IAD.

ASSISTANT: Please stay online. I will get back to you.

USER: Sure.

ASSISTANT: Thanks for your precious time. No flights run on your route on respective days due to bad climate. Thank you for choosing us, Have a nice day.

USER: No problem, thank you for the information.