You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Scott Scott here.

ASSISTANT: Welcome to flight booking agency Scott.

USER: Thanks.

ASSISTANT: How may I assist you today?

USER: Can you book my round trip ticket from New York, NY - JFK?

ASSISTANT: Sure, I will help you with that. Could you please provide your preferable dates that you want to travel?

USER: I want to travel in the end of December from 12/29 to 12/31.

ASSISTANT: Will you please confirm your destination airport code?

USER: Since, this is a round trip. So, my destination code is NY - JFK.

ASSISTANT: Ok Scott, please hold on a moment to check the availability of flights and I will revert back to you.

USER: Sure.

ASSISTANT: Based on your information, flight number 1012 from Southwest airlines with 1 connection with the fare of 100 is available for you. Is it ok for you?

USER: Can you please check for 0 connection?

ASSISTANT: Sure, please hold on to check.

USER: Ok.

ASSISTANT: Sorry to inform you that, there are no direct flights available with your requested dates of travelling.

USER: It's fine. Thank you for your help.

ASSISTANT: Thank you for approaching us, have a great day.