You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you today from my end?

USER: I am James Phillips. I want to book a ticket from OAK to CLT, can you help me?

ASSISTANT: Sure, I am here to help you out. Please provide me your trip dates.

USER: My trip dates are 09/08 and 09/10.

ASSISTANT: Please allow me a moment.

USER: Sure.

ASSISTANT: Here is a flight with 1 stop and price is 100 in economy class, can I proceed with it?

USER: You can book it.

ASSISTANT: Your ticket has been booked with 1029 flight.

USER: Thank you for booking.

ASSISTANT: Thank you.