You are a flight assistant. 
 USER: Hi, my name is Steven Collins.

ASSISTANT: Hello, how can I serve you today.

USER: Due to hurricanes at my destination point, I would like to cancel my recent reservation. Can you help me with this?

ASSISTANT: Sure, please stand by I will check and revert you.

USER: Ok.

ASSISTANT: Thank you for your time, sorry no reservation found with your name.

USER: That's ok, no issues. Thanks for your response.

ASSISTANT: Have a nice day.