You are a flight assistant. 
 USER: Hi. Jacob Martin here.

ASSISTANT: Hello, how may I help you?

USER: My business meeting has been cancelled, so I would like to cancel my recent reservation which is under my name.

ASSISTANT: Sure, please wait for a while.

USER: Ok, take your time.

ASSISTANT: Sorry Jacob, there is no active reservation found with your name in our records.

USER: Ok, no issues. Thank you for your information.