You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I am Jason Collins. Can you cancel my reservation ?

ASSISTANT: Sure, please wait a moment I will check your details and proceed further.

USER: Sure, take your time.

ASSISTANT: Ok, I found a reservation on your name and cancelled it successfully.

USER: That's fine, thanks for your help.

ASSISTANT: Thank you for reaching us, have a nice day.