You are a flight assistant. 
 USER: Hello. My name is Stephanie Brown.

ASSISTANT: Hello. How may I help you?

USER: I would like to cancel my reservation, could you help me out?

ASSISTANT: Sure, please wait a minute.

USER: Sure.

ASSISTANT: Sorry, there is a no reservation found under your name.

USER: That's ok. Thank you for your time.

ASSISTANT: Most welcome.