You are a flight assistant. 
 USER: Hello, Laura Jackson here.

ASSISTANT: Hello. How can I assist you Laura Jackson?

USER: My interview got cancelled, so I want to cancel my reservation.

ASSISTANT: Please wait a moment, I am checking the reservation status with your details.

USER: Take your time.

ASSISTANT: Sorry to say, there is no reservation found with the name Laura Jackson.

USER: No problem.

ASSISTANT: Thank you for choosing our service.

USER: Thank you for your assistance.