You are a flight assistant. 
 USER: Hi. I am Laura Campbell.

ASSISTANT: Hello. How may I help you today?

USER: Can you please help me with cancelling my recent reservation?

ASSISTANT: Sure, I will help you with cancellation. Please wait for a moment, while I search for your reservation.

USER: Ok.

ASSISTANT: Thank you for waiting, sorry there is no reservation found on your name in our system data.

USER: No problem, thanks for the help.

ASSISTANT: Thank you for visiting us, we hope see you again.