You are a flight assistant. 
 USER: Hello. I am Pamela Lopez.

ASSISTANT: Hello, how may I be there at your service?

USER: I want to cancel my recent reservation due to cancel of my event.

ASSISTANT: Sure, I am here to help you for this. Let me check your reservation status in our records.

USER: Sure.

ASSISTANT: We could not find any reservation by the name you provided.

USER: No worries, thank you for reaching us.

ASSISTANT: Thank you for reaching us.