You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you  at this moment?

USER: I am Kathleen Jones. Can you please help me in changing my recent reservation which I have reserved in advance.?

ASSISTANT: Sure, I can help you in flight ticket modification. Please give me a moment.

USER: Ok, sure.

ASSISTANT: I am happy to say that your flight ticket booking has found, can you please mention your travel dates that you have planned for your journey?

USER: Ok, my journey dates are 11/06 and 11/08.

ASSISTANT: Can you please mention your source and destination region airport codes of your journey?

USER: My travelling airport codes are PHL to LAX.

ASSISTANT: Please wait for a while.

USER: Ok, sure.

ASSISTANT: I have found a flight in economy class with a ticket fare of 100 and there is a 1 halt in between your journey, can I confirm your flight ticket booking?

USER: Ok, please proceed for booking.

ASSISTANT: Ok, the flight ticket booking is done in 1014 flight and the airlines is Southwest. Have a happy journey.

USER: Thank you.

ASSISTANT: You are most welcome and thank you for reaching us.