You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you today?

USER: I made a reservation earlier to watch live match. Unfortunately, it was cancelled. So I want to cancel my reservation. Can you help in that?

ASSISTANT: Sure, may I know your name?

USER: My name is Samuel Nelson.

ASSISTANT: There were no reservation found in your name.

USER: OK, not an issue. Thanks for your time.

ASSISTANT: Thank you for connecting with us.