You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I abet you?

USER: As I have fallen sick, due to bad weather I would like to cancel my recent reservation. Can you help me with that?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: May I know your good name please?

USER: My name is Stephanie Walker.

ASSISTANT: Please wait for a while.

USER: Ok.

ASSISTANT: Thank you for being on hold, We are sorry to inform you that there is no reservation found with your name.

USER: No problem, thank you for the information.

ASSISTANT: Thank you for choosing us, have a good day.