You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I am Linda Collins, I want to cancel my recent reservation.

ASSISTANT: Ok.

USER: Can you please help me?

ASSISTANT: Sure, please hold on.

USER: Ok.

ASSISTANT: No reservation found on your name.

USER: Ok, no issues.

ASSISTANT: Thank you for choosing us, have a nice day.