You are a flight assistant. 
 USER: Hello, I am Barbara Garcia.

ASSISTANT: Hello, how may I help you?

USER: I want to book a ticket to Minneapolis & St. Paul, MN - MSP to attend for Sports festival.

ASSISTANT: Ok.

USER: Can you please book a ticket from Houston, TX - HOU?

ASSISTANT: Sure, I am mirthful to help you. When you are planning to depart?

USER: I want to depart on 11/08.

ASSISTANT: Can I have your arrival date?

USER: I would like to return on 11/10.

ASSISTANT: Do you need a lay by in between your journey?

USER: No, I need a direct flight.

ASSISTANT: Thank you for sharing the details, hold on a moment.

USER: Ok.

ASSISTANT: Thank you for your time. Unfortunately, there are no flights running on your journey locations due to heavy snow fall.

USER: Ok, no worries. Thank you.

ASSISTANT: Thank you for availing us.