You are a flight assistant. 
 USER: Hllo.

ASSISTANT: Hello.

USER: Myself Kevin Phillips. I want to cancel my recent reservation, can you help me in that?

ASSISTANT: Sure, please wait for a while.

USER: Thank you. I will wait for your response.

ASSISTANT: Sorry, no reservation is available by your name.

USER: That's ok, no problem. Thank you for the information.

ASSISTANT: Thank you for reaching us.