You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Samantha Harris, I need to cancel my reservation as I got transfer to another location. Can you please help me with that?

ASSISTANT: Sure, please wait a minute.

USER: Sure, take a time.

ASSISTANT: Sorry Samantha, there is no reservation with your name.

USER: It's ok fine, may be I think my mistake. Thank you for your help.

ASSISTANT: It's ok. That's my duty. Thank you for coming here.

USER: Most welcome.