You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Jerry Moore.

ASSISTANT: How may I help you?

USER: I have to cancel my flight ticket booking, can you please help me in cancellation process?

ASSISTANT: Sure, I am here to help you with the ticket cancellation.

USER: Thank you for your positive response.

ASSISTANT: Can you please allow me sometime to check your ticket status?

USER: Sure, I can wait. Take your own time.

ASSISTANT: I have found your previous reservation and I have successfully cancelled your ticket.

USER: Thank you for your immediate help in cancelling my flight ticket reservation.

ASSISTANT: Thank you for approaching us. Have a nice day.

USER: Welcome.