You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I guide you today?

USER: Actually my Snooker's competition is postponed so that I want to cancel my recent reservation. Can you help me?

ASSISTANT: Sure, I will help you with that. May I know your name please?

USER: Sure, I am Carolyn Rodriguez.

ASSISTANT: Please wait for a minute, I will get back to you.

USER: Ok.

ASSISTANT: Carolyn Rodriguez, I am sorry to say that there is no flight found under your details.

USER: That's fine, no problem.

ASSISTANT: Thank you for reaching, have a great day.

USER: Thank you for your information.