You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, I am glad to help you with that.

USER: Thank you.

ASSISTANT: Can you please share me your name?

USER: I am Pamela Brown.

ASSISTANT: Please hold on for a while.

USER: Ok.

ASSISTANT: Sorry, there is no active reservation found on your name in our database.

USER: No issues, thank you.

ASSISTANT: Thank you for opting us, have a great day.