You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I abet you?

USER: I am Timothy Evans want to cancel my reservation owing an emergency. Can you help me with it?

ASSISTANT: Sure, that's what I am here. Please wait for a moment. I will check the reservation status.

USER: Ok.

ASSISTANT: Thanks for your patience. There was no reservation found on your name.

USER: Thank you for your help.

ASSISTANT: Thank you for contacting us. Have a pleasant day.