You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: I want to cancel my reservation, why because my friends already done my reservation with some other airlines. So could you please help me out?

ASSISTANT: Sure, please provide me your name to check the details?

USER: Nancy Wilson is my name.

ASSISTANT: Please wait a minute.

USER: Sure.

ASSISTANT: There is no reservation with your name.

USER: Ok, no problem.

ASSISTANT: Thank you for reaching us.

USER: Than you.