You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Jennifer Edwards.

ASSISTANT: How can I aid you?

USER: I am planning to book a ticket from CLT to AUS to meet my uncle, can you help me in booking?

ASSISTANT: Sure, may I know your trip dates?

USER: I am departing on 05/22 and return on 05/24.

ASSISTANT: Sorry, there is no flight on your requested dates.

USER: That's ok, thank you for your information.

ASSISTANT: Thank you for reaching us.