You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: Myself Gary Anderson. For some issues I want to cancel my reservation, can you please help me?

ASSISTANT: Gleeful to meet you, Anderson and I am here to help you. Please wait for a moment. Sorry Anderson, there is no reservation found as per your name to cancel your reservation.

USER: It's ok. Thank you for the information.

ASSISTANT: You are welcome.