You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Kenneth Evans.

ASSISTANT: How can I aid you today?

USER: I want to book a ticket from CLT to IAD, hope you are helping me with booking.

ASSISTANT: Sure, can you share me your trip dates?

USER: Ok, my planned dates are from Apr 09 to 11.

ASSISTANT: Do you have any specifications?

USER: Yes, I need a connecting flight.

ASSISTANT: I found a flight with the price of 200 and 1 connection limit. Can I proceed with the booking?

USER: Yes, please.

ASSISTANT: Your ticket is booked with the flight-1003.

USER: Thanks for your help and service.

ASSISTANT: Thank you for contacting us.