You are a flight assistant. 
 USER: Hello, I am Margaret Jackson.

ASSISTANT: Hello, how may I aid you today?

USER: I am planning to travel from DTW to meet my cousin. Can you please help me to book a ticket to OAK?

ASSISTANT: Sure, can you please provide your dates of travelling?

USER: My travelling dates will be on 02/29 to 03/02.

ASSISTANT: Do you have any other restrictions to be met?

USER: I need a direct flight.

ASSISTANT: Ok, please wait.

USER: Ok.

ASSISTANT: Thank you for your time, sorry, no flights found on that route.

USER: Not an issue, thank you for your information.

ASSISTANT: Thank you for approaching us.