You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I guide you?

USER: Eric Carter here. Can you book a ticket from IAH to EWR?

ASSISTANT: Sure, can I know your preferable dates?

USER: I would like to travel on 04/14 and 04/16. Please check with 1 connection.

ASSISTANT: I am sorry, there are no flights with 1 connection.

USER: No issues, thank you for the help.

ASSISTANT: Thank you, have a good day.