You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I aid you now?

USER: Owing an emergence, I want to cancel recent reservation.

ASSISTANT: Ok.

USER: Can you please help me with it?

ASSISTANT: To cancel your reservation, help me with your name.

USER: My name is Linda Robinson.

ASSISTANT: Sorry, we did not find any reservation on your name.

USER: Ok, no issues.

ASSISTANT: Thank you for reaching us.

USER: Thanks for the help.