You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: I need you to book a flight ticket from MSP to LAX. Please help me.

ASSISTANT: Sure, may I know your name please?

USER: Ruth Martinez.

ASSISTANT: May I know your planned travelling dates please?

USER: February 13 and 15 are my planned travelling dates.

ASSISTANT: May I know your class preference please?

USER: I would prefer to fly in a economy class.

ASSISTANT: May I know your preferable time for journey?

USER: I am flexible to fly at any time.

ASSISTANT: May I know your connection limit please?

USER: I need a break in my journey.

ASSISTANT: There is a direct flight of fare 200 with economy class in United airline, shall I proceed for booking?

USER: Yes, please book the ticket.

ASSISTANT: Your ticket has been confirmed with flight number 1023, depart time is at 16:00 hours and return time is at 16:00 hours.

USER: Thank you for the help.

ASSISTANT: You are welcome.Thank you for reaching us.