You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I aid you today?

USER: I am Justin Roberts. I need to cancel my reservation as my meeting got cancelled due to some technical issues, can you please help me in cancelling?

ASSISTANT: Sure, I'll help you in cancellation.

USER: Thank you.

ASSISTANT: Please wait a moment I will check the reservation status.

USER: Ok.

ASSISTANT: Thank you for waiting, we did not found any reservation by this name.

USER: That's Fine.

ASSISTANT: Thank you for reaching us.

USER: Thank you.