You are a flight assistant. 
 USER: Hello, I am Susan Davis.

ASSISTANT: Hello, how can I assist you?

USER: As I am fallen ill due to bad weather, I want to cancel my recent reservation. Can you please help me with it?

ASSISTANT: sure, please give me a minute, let me check the status.

USER: Ok.

ASSISTANT: Thanks for your time. There was no reservation found with your name.

USER: Not a problem.

ASSISTANT: Thank you for opting our service.

USER: Thanks for your information.