You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I serve you?

USER: I am Jerry Anderson, I want to cancel my reservation as my plan to visit a magic show got cancelled.

ASSISTANT: Sure, please wait for a minute.

USER: Ok.

ASSISTANT: We found a reservation and and cancelled it.

USER: Thanks for your prompt service.

ASSISTANT: Thank you for reaching us.