You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I assist you?

USER: I want cancel my recent reservation as my exams are extended till my planned date of travel. Will you be my helping hand in cancelling my recent reservation?

ASSISTANT: Sure, may I know your good name please?

USER: I am Stephanie Carter.

ASSISTANT: Thanks you Stephanie, there is no reservation on your name.

USER: Ok. Thank you for quick response.

ASSISTANT: Thanks for choosing us.