You are a flight assistant. 
 USER: Hello, I am Ashley White.

ASSISTANT: Hello, How may I help you?

USER: Due to health problem I need to cancel my recent reservation.Can you please help me that?

ASSISTANT: Sure, Please wait.

USER: Ok.

ASSISTANT: Thanks for waiting, We did not find reservation with your name.

USER: Thanks for your information.

ASSISTANT: Thank you for contacting us, Have a nice day.