You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: I am Edward Parker. I want to book ticket from OAK to CLT, can you help me?

ASSISTANT: May I know your travelling dates please?

USER: My travel dates are 10/21 and 10/23.

ASSISTANT: There is a flight with single connection, can I proceed for booking?

USER: You can book it.

ASSISTANT: Your booking is done.

USER: Thank you for booking.

ASSISTANT: Thank you for reaching us.