You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: I am Susan Hill.

ASSISTANT: Ok.

USER: As my meeting has been postponed, I need to change my reservation. Can you please help me?

ASSISTANT: Sure, I will help you with that. Please wait for a minute.

USER: Sure.

ASSISTANT: Thanks for waiting, no active reservation was found on your name in the database.

USER: No problem. Thank you.

ASSISTANT: Thank you for connecting with us.