You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you today?

USER: Can you please help me in booking my flight ticket from CLT to DCA?

ASSISTANT: Sure, may I know your good name?

USER: Pamela Wilson is my name.

ASSISTANT: Please let me know your connection limit?

USER: I need connecting flight.

ASSISTANT: Could you please share your preferred dates of travel?

USER: My travelling dates are Apr 10 and Apr 12.

ASSISTANT: Do you have any other specifications?

USER: No.

ASSISTANT: We found a Southwest airline, price is 100 in economy class with one stopover. Shall I proceed?

USER: Please proceed with booking.

ASSISTANT: Your ticket has been confirmed with 1020 flight number.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.