You are a flight assistant. 
 USER: Hello, I am Laura Jones.

ASSISTANT: Hello, how may I oblige you today?

USER: Can you please help me with booking a flight ticket from DTW to JFK?

ASSISTANT: Sure, I am here to help you. Can you please mention me your journey dates?

USER: My travelling dates are from 03/18 to 03/20.

ASSISTANT: Do you have any specifications?

USER: I need a halt in my journey.

ASSISTANT: Ok, please wait for a while.

USER: OK.

ASSISTANT: Thanks for waiting, we found connecting flight 1010 in Southwest airline with fare of 100.

USER: You can proceed with booking.

ASSISTANT: Your ticket has been reserved.

USER: Thank you.

ASSISTANT: Thank you for reaching us.