You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: I am Helen Wilson, can you help me with booking ticket from MSP to IAH?

ASSISTANT: Sure, let me know your planned journey dates?

USER: Ok, my journey dates are from July 13 to 15.

ASSISTANT: May I know your connection limit?

USER: Yes, I need a connecting flight.

ASSISTANT: Please share your specifications?

USER: I don't have any kind of specifications.

ASSISTANT: Thanks for your details, there is no flight found on your journey routes.

USER: It's ok, thanks for checking.

ASSISTANT: Thank you for reaching us.