You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I be at your assistance?

USER: I want to cancel my recent reservation as project got ramp down. Could you please help me with the cancellation?

ASSISTANT: Sure, we are rapturous to help you.

USER: Thank you.

ASSISTANT: May I know your name?

USER: Sure, I am Timothy Rodriguez.

ASSISTANT: Please wait a while.

USER: Ok.

ASSISTANT: Thanks for your time. We didn't found any reservation by this name.

USER: Ok, not an issue. Thanks for the information.

ASSISTANT: Thank you for consulting us.