You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am George Wilson. I would like to book a flight ticket from OAK to IAH.

ASSISTANT: Sure, can I know your preferable dates?

USER: I am planning to start on 10/30 and return back on 11/01.

ASSISTANT: I found a flight from Frontier airlines and flight number is 1020 with 1 connection. Shall I proceed?

USER: Yes, please proceed.

ASSISTANT: Your ticket is booked.

USER: Thank you for the help.

ASSISTANT: Thank you for reaching us.