You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you today?

USER: I need to cancel my reservation as there is a climatic change in my destination place where I have booked my flight ticket. Can you assist me about that?

ASSISTANT: Sure, let me know your name.

USER: Sure, my name is Scott Davis.

ASSISTANT: Please wait for a minute.

USER: Sure, I will wait for your response.

ASSISTANT: Unfortunately, there is no reservation available on your name.

USER: Oh! It might be cancelled by my manager but he did not informed me yet. Anyways thank you for the information.

ASSISTANT: Thanks for availing us.