You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you?

USER: Scott Garcia here. Reserve a flight from DTW to PHX to attend a conference, can you help me?

ASSISTANT: May I know your travel dates please?

USER: I am planning to travel on 07/19 and return on 07/21.

ASSISTANT: Thanks for waiting. I have found AA airlines which flies with one connection.

USER: Ok, book the ticket.

ASSISTANT: Sure, your flight ticket has been confirmed now.

USER: Thank you for your services.

ASSISTANT: Thank you.