You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you for today?

USER: I am Laura Mitchell, would it be possible to change my reservation to new locations?

ASSISTANT: Please wait for a moment to check your reservation details in my records.

USER: Sure, take your own time to get my current status of reservation.

ASSISTANT: No reservation found on your name for this search.

USER: It's ok, thanks for your information.

ASSISTANT: Thank you for reaching us, have a nice day.