You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you today?

USER: I want to book a flight on the route from Charlotte CLT to Houston IAH to visit my sugar factory, can you help me?

ASSISTANT: Sure, I will help you with that. Can you please mention your trip dates to proceed further?

USER: I will began my journey on 10/27, I would like to return on 10/29.

ASSISTANT: May I know your name please?

USER: My name is Nancy Campbell.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: I found a flight for you with price 100, flight number 1004 and connection is 1. Is it ok for you?

USER: Ok, please proceed.

ASSISTANT: Your ticket confirmed successfully with Southwest airline.

USER: Thank you for helping me.

ASSISTANT: Thank you for reaching us.

USER: Most welcome.