You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Donna Martinez here.

ASSISTANT: How may I assist you?

USER: Reserve a flight ticket from LGA to BOS.

ASSISTANT: Sure, can I have your trip dates to go?

USER: My travelling dates are 09/12 and 09/14.

ASSISTANT: Please wait for a while, I will check the flight availability.

USER: Ok.

ASSISTANT: Thanks for your time, there is a flight for you with connection 1 and price 100. Shall I proceed with AA airline?

USER: Sure, you can confirm this flight ticket.

ASSISTANT: Ok, your ticket has been done with flight-1011.

USER: Thank you.

ASSISTANT: Welcome, thanks for contacting us.