You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you today?

USER: I want to meet my friend at HOU, can you please book me a ticket from EWR?

ASSISTANT: Sure, I will help you. Please help me with your name.

USER: I am Scott Allen.

ASSISTANT: Please help me with your planned travelling dates.

USER: My planned travel dates are from Aug 13th to Aug 15th.

ASSISTANT: Do you need a break in between your journey?

USER: Yes, I need a break in between my journey.

ASSISTANT: Do you have any other preferences in your journey?

USER: I prefer a business class to travel.

ASSISTANT: Please let me know if you have any other more preferences in your journey.

USER: No other preferences.

ASSISTANT: Please allow me a minute.

USER: Ok.

ASSISTANT: Scott Allen, I am really sorry to inform you that there are no flights available for your journey.

USER: No issues, thank you.

ASSISTANT: Thank you for understanding. Thank you for reaching us. Have a good time!.