You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I am trying to cancel the ticket which is reserved in the last month. Can you please aid me to check the ticket status and cancel the ticket?

ASSISTANT: Sure, I am here to help you with that. Please give me a moment to check your reservation status.

USER: Thank you for accepting my request.

ASSISTANT: May I know your name please?

USER: My name is Timothy Walker.

ASSISTANT: Sorry, there is no reservation found on your name in our records.

USER: It's ok, not a problem with that. Anyways thank you for checking the ticket status.

ASSISTANT: Thank you for reaching us.