You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I help you today?

USER: I am Rachel Harris. I want to cancel my recent reservation due to some issues, can you please help me with that?

ASSISTANT: Sure, we are here to help you. Wait for some time I will check the reservations on your name and get back to you.

USER: Sure.

ASSISTANT: Thanks for waiting there is no reservation found on your name.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: Thanks for approaching us.