You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Myself Matthew Carter.

ASSISTANT: Carter, what kind of help is required from end?

USER: Will you please help me in booking a flight ticket from CLT to  CLT for an emergency issues?

ASSISTANT: I can help you with that. Can you share the travel dates please?

USER: Sure, my travelling dates are from 02/08 and 02/10.

ASSISTANT: Give me a moment I will get back to you.

USER: Ok.

ASSISTANT: There is a flight for you in Delta airline. Shall I book it?

USER: Sure, please proceed with it.

ASSISTANT: Your reservation is done with flight number 1026.

USER: Thank you so much.

ASSISTANT: You are welcome. Thank you for reaching us, have a nice day.