You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Rachel Lewis.

ASSISTANT: How can I help you?

USER: Can you please book a flight ticket from MSP to CLT?

ASSISTANT: Lewis, I am willing to help you for this. When you are planning to travel?

USER: Sure, I need to travel on dates of 12/11 and 12/13.

ASSISTANT: Please wait for a while.

USER: Sure, take your time.

ASSISTANT: As per your data, there is a flight with UA airlines and the ticket figure is 100. Shall I proceed for this?

USER: That is fine, please proceed with booking.

ASSISTANT: Lewis, your ticket is reserved in economy class with the flight-1001.

USER: Thank you for your help.

ASSISTANT: Thank you Lewis for utilizing our agency.