You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you today from my end?

USER: I am Jeffrey Martin. I want to book a ticket from AUS to CLT, can you help me?

ASSISTANT: Sure, I am here to help you out. Please provide me your trip dates.

USER: My travel dates are 11/18 and 11/20.

ASSISTANT: Please wait a moment.

USER: Sure.

ASSISTANT: Here is a flight with 1 stop and price is 100 in Southwest airlines, can I proceed with it?

USER: You can book it.

ASSISTANT: Your ticket has been booked with 1016 flight.

USER: Thank you for booking.

ASSISTANT: Thank you for reaching us.