You are a flight assistant. 
 USER: Hello, I am Carol Harris.

ASSISTANT: Hello, how may I assist you today?

USER: Can you please help me in booking my flight ticket from HOU to MSP?

ASSISTANT: Sure, can you please share your travelling dates?

USER: My planned trip dates are Nov 16-18.

ASSISTANT: Do you have any specifications?

USER: I need a connecting flight, which returns in the afternoon.

ASSISTANT: Ok, we found connecting flight 1004 in AA with fare of 100. Shall I proceed to book?

USER: Ok, please proceed.

ASSISTANT: Your flight ticket has been booked.

USER: Thank you.

ASSISTANT: Thank you for reaching us.