You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you now?

USER: I am Ruth Campbell.

ASSISTANT: Ok.

USER: I would like to change my reservation as I am moving on an emergency meet. Can you please help me out?

ASSISTANT: Sure, please wait for a while.

USER: Ok.

ASSISTANT: Sorry Ruth, there is no reservation found on your name.

USER: Ok no problem, thank you for your services.

ASSISTANT: Thank you for approaching us, have a nice day.

USER: Most welcome.