You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: I want to cancel my reservation, so please help me in the cancellation.

ASSISTANT: Sure, I will help you with that. May I know your name please to cancel your reservation.

USER: Myself Eric Perez.

ASSISTANT: I found your reservation on your name and successfully cancelled your reservation.

USER: Thank you.

ASSISTANT: Thank you for reaching us.