You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you today?

USER: I am Laura Thomas, can you help me to book a flight from OAK to DTW?

ASSISTANT: Sure, I am here to help you with that. Can I know your travelling dates?

USER: My travelling dates are 09/02 and 09/04.

ASSISTANT: Ok, wait for a minute.

USER: Ok.

ASSISTANT: The Southwest airlines are providing a flight having a connection limit 1. Can I proceed?

USER: Proceed with booking.

ASSISTANT: Yes, your ticket is reserved with the flight number 1028.

USER: Thank you.

ASSISTANT: Thank you for approaching us. Have a safe journey.