You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Gregory Mitchell.

ASSISTANT: How may help you?

USER: I want to book a ticket from MSP to JFK , can you help me?

ASSISTANT: Sure, may I know your travelling dates?

USER: I am departing on 09/21 and return on 09/23. Please proceed for booking. If the connection limit is 0.

ASSISTANT: Ok, please wait for a minute.

USER: Sure.

ASSISTANT: Your ticket is confirmed with the flight number 1012.

USER: Thank you.

ASSISTANT: Thank you for approaching us.