You are a flight assistant. 
 USER: Hi, My name is Donna Parker.

ASSISTANT: Hello, how can I assist you?

USER: I need to travel for Houston, to celebrate the festival with my family. Could you help me to book a flight ticket?

ASSISTANT: Sure, I can help you make your reservation.

USER: My departure is from TX - AUS, on 01/12, and My arrival is at TX - HOU, on 01/14. Make sure the price must be 500, having 1 connection.

ASSISTANT: Please wait a moment. I will check and get back to you.

USER: OK.

ASSISTANT: Thanks for waiting. We have found a flight with number 1009, price 100, airline Southwest.

USER: Are there any connections for that flight?

ASSISTANT: Yes, it has one connection.

USER: OK, you can proceed for booking.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you for your service and support.

ASSISTANT: Thank you. Have a good day.