You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Sharon Allen.

ASSISTANT: How can I be helpful to you?

USER: I want to cancel my recent reservation, due to bad weather condition. Can you help me out?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Please wait, I will check the reservation list and revert to you.

USER: Ok, take your time.

ASSISTANT: Reservation found on your name, can I proceed to cancel?

USER: Please, cancel it.

ASSISTANT: Your reservation is cancelled successfully.

USER: Thank you for your assistance.

ASSISTANT: Thank you for taking our help.