You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: Can you please help me to cancel my ticket? Because the planned trip got cancelled due to some financial issues.

ASSISTANT: Sure, I am her to help you with that.

USER: Thank you for considering my request.

ASSISTANT: May I know your name to check your reservation status?

USER: My name is Rebecca Johnson.

ASSISTANT: Ok, please wait for a while.

USER: Ok, take your time.

ASSISTANT: We have found a reservation on your name in our database. Shall I cancel it?

USER: Yes, please proceed with the ticket cancellation.

ASSISTANT: Your reservation has been cancelled successfully.

USER: Thank you for your help.

ASSISTANT: Thank you for choosing us, have a great day.