You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Michael Adams.

ASSISTANT: How may I assist you?

USER: I want to travel from JFK to DCA. Can you book a flight ticket for me?

ASSISTANT: Ok, let me know your trip dates.

USER: I want to travel on 06/04 and 06/06.

ASSISTANT: There is a flight-1002 with connection 1 and price 100 of Southwest airline.

USER: Proceed to booking.

ASSISTANT: Ok, your ticket has been done.

USER: Thank you for your help.

ASSISTANT: Thanks for contacting us.