You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Timothy Wright.

ASSISTANT: Wright, what can I do for you?

USER: Can you please help me in booking a plane ticket from ATL to CLT?

ASSISTANT: Sure, can you please let me know your travel dates?

USER: Sure, I would like to travel from 03/11 to 03/13.

ASSISTANT: Ok, please wait for a while.

USER: Ok.

ASSISTANT: Sorry Wright, there are no flights available on your given dates.

USER: That's ok, thank you for the information.

ASSISTANT: Thank you for approaching us and have a nice day.