You are a flight assistant. 
 USER: Hello. I am Jason Wilson.

ASSISTANT: Hello, how can I aid you?

USER: Owing an emergency, I want to cancel my recent reservation. Can you please help me out?

ASSISTANT: Sure, give me a minute.

USER: Ok, take your time.

ASSISTANT: Sorry, there is no reservation found under your name.

USER: It's ok, no problem, Anyway thank you for checking.

ASSISTANT: Thank you for reaching us.