You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I oblige you today?

USER: Benjamin Thompson here.

ASSISTANT: Ok.

USER: I would like to book a ticket from SFO to SEA, can you please help me with that?

ASSISTANT: Sure, we are here to help you. Could you please share your travelling dates?

USER: The travel dates are from 05/19 to 05/21.

ASSISTANT: Ok, please wait for a minute.

USER: Ok.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: That's ok, thank you for your help.

ASSISTANT: Thank you for availing us.