You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I want to cancel my recent reservation. Can you please help me out?

ASSISTANT: Yes, I can help you.

USER: Thank you.

ASSISTANT: Can I know your name for checking?

USER: Sure, my name is Ronald Wright.

ASSISTANT: Give me a moment.

USER: Sure.

ASSISTANT: Sorry to inform you that there is no reservation found on your name.

USER: Ok, no problem.

ASSISTANT: Thank you for contacting us.

USER: Thank you for your information.