You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how best can I aid you for the day?

USER: Due to some technical issues my cultural event got cancelled, So I need to cancel my reservation. Please check if there is any active reservation on the name of Michelle Evans?

ASSISTANT: Sure. Please wait for a while, I will check your active reservation status and get back to you.

USER: Sure, I will wait for your response.

ASSISTANT: I have checked in the reservation list to cancel your ticket, but could not find any reservation with your name.

USER: No issues. Thank you for giving me the information.

ASSISTANT: Thank you for availing us, hope to serve you again.