You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you today?

USER:  I am Thomas Scott want to travel to CA-OAK to meet my parents. Can you book a ticket from NC-CLT?

ASSISTANT: Sure, may I know your planned travel dates?

USER: My travel dates are 09/22 and 09/24.

ASSISTANT: Do you need a halt in between your journey?

USER: I need a connecting flight.

ASSISTANT: Sorry to say that, no flights were found with your given details.

USER: Thank you.

ASSISTANT: Thank you for reaching us.