You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I am Shirley Moore. I would like to book a ticket from OAK to IAH, can you please help me out?

ASSISTANT:   Sure, I will help you in booking the ticket. May I know your travelling dates please?

USER: I am travelling on these dates June 16th and 18th.

ASSISTANT: Do you have any connection limit?

USER: I need a single connected flight.

ASSISTANT: We found a connecting flight JetBlue with flight number 1002 and fare is 200.

USER: Ok, you can proceed.

ASSISTANT:  Shall I proceed? Your booking is confirmed.

USER: Thank you for your services.

ASSISTANT: Thank you for availing us.