You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I abet you?

USER: Actually, I want to cancel my recently done reservation due to heavy floods at Denver, can you please help me in this intent?

ASSISTANT: Sure, could you provide your name before checking?

USER: Sure, my name is Kimberly Brown.

ASSISTANT: Ok, can you give me a minute?

USER: Sure, take your time.

ASSISTANT: Sorry, there is no reservation found under your name.

USER: No problem.

ASSISTANT: Thank you for opting us.

USER: Thank you for your information.