You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you for the day?

USER: I just want to cancel my reservation, because I would like to travel in The Queen Mary Ship to reach my destination. Can you please help me with the cancelling my recent reservation?

ASSISTANT: Sure, I am here to help you. May I know your name?

USER: My name is Kenneth Garcia.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: Sorry we found no reservation on your name.

USER: OK, not a problem. Thanks for your information.