You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I support you today?

USER: Owing to have an important meeting with my friends, I want to change my reservation.

ASSISTANT: Ok.

USER: Thank you.

ASSISTANT: Please provide your name to check the earlier reservation.

USER: Myself Virginia King.

ASSISTANT: Please wait a minute.

USER: Sure, take your time.

ASSISTANT: Thanks for your time, we did not find any reservation with your name.

USER: No problem, I will go with another option. Thank you for your quick response.

ASSISTANT: Thank you for opting us.