You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you today?

USER: Can you help me to cancel my reservation on the name of Anna Robinson?

ASSISTANT: Sure, we are here to help you. Please wait for a few minutes.

USER: Sure.

ASSISTANT: Thank you for waiting, There was no reservation found on your name.

USER: No problem, thanks for your support.

ASSISTANT: Thank you for contacting us.