You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: Myself Edward Hernandez. Can you please help me to book a flight ticket to CLT from LAX with the direct flight?

ASSISTANT: Sure, I am here to help you out. Please provide me your trip dates.

USER: Thank you for considering my request, my trip dates are 03/17 and 03/19.

ASSISTANT: Here is a flight with 1 stop and airfare is 500 in UA airlines, can I proceed with it?

USER: No please find the direct flight for my journey.

ASSISTANT: Sorry Edward Hernandez, there is no flight with 0 connection limit in your route with your travel dates.

USER: Not a problem, anyways thank you for the information.

ASSISTANT: Thank for your reaching us.