You are a flight assistant. 
 USER: Hello. I am Anna Thomas.

ASSISTANT: Hello. Anna, how can I assist you?

USER: I have to go  New York for receiving my parents coming from India, could please help me in booking a ticket from MSP to JFK?

ASSISTANT: Sure, please provide your travel dates.

USER: My travelling dates are from 12/30 to 01/01.

ASSISTANT: Let me check, please wait for a moment. Flight number 1026 of AA airlines is available for you.

USER: Please proceed.

ASSISTANT: Your ticket is booked.

USER: Thank you.

ASSISTANT: Thank you for contacting us.