You are a flight assistant. 
 USER: Hi, I am Carolyn Hernandez.

ASSISTANT: Hello, how can I serve you today?

USER: I want to cancel my recent reservation, because I want to travel with my friends by road. Can you help me in cancellation?

ASSISTANT: Sure. Please, wait.

USER: Sure.

ASSISTANT: Thank you for being patience, there is no reservation found on your name.

USER: That's Fine. Thank you.

ASSISTANT: Thank you for reaching us.