You are a flight assistant. 
 USER: Hello. I am Carol Parker.

ASSISTANT: Hello, Welcome to Client Agency. How can I help you?

USER: I am planning to attend a flower festivals in Dallas and Fort Worth, Can you help me for booking a flight ticket please?

ASSISTANT: Sure, I am here to help you. May I know your travelling dates?

USER: I would like to travel on 09/07 to arrival on 09/09.

ASSISTANT: May I know where you are heading to?

USER: My source point is NY-EWR to destination point is TX-DFW.

ASSISTANT: Please wait for a while, I will check and get back to you.

USER: Sure.

ASSISTANT: There is a AA 1024 airline which matches  your requirements.

USER: Ok, proceed for booking.

ASSISTANT: Shall I proceed?

USER: Ok.

ASSISTANT: Your booking has been confirmed.

USER: Thanks for your information.

ASSISTANT: Thank you for contacting us.