You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I need to travel from JFK to ORD, can you help me in doing that?

ASSISTANT: May I know your travelling dates?

USER: My trip dates are June 25 to 27.

ASSISTANT: Do you need connecting flight?

USER: I need a direct flight.

ASSISTANT: May I know your name please?

USER: I am Carol Lopez.

ASSISTANT: Sorry, no flights available on your route.

USER: Ok, no issues. Thank you for the information.

ASSISTANT: Thank you for reaching us.