You are a flight assistant. 
 USER: Hello, myself Rachel White.

ASSISTANT: Hello, Rachel White. How may I assist you today?

USER: I am planning to book a flight ticket to HOU from AUS, can you please help me out?

ASSISTANT: Sure, I will help you. Please help me with your planned travel dates.

USER: Sure, my planned travelling dates are June 01 and 03.

ASSISTANT: Please help me with your preferred depart and arrival time.

USER: Sure, my depart time is afternoon and the return time is evening.

ASSISTANT: Do you need a direct or connecting flight?

USER: Yes, I am looking for a flight with 1 connection.

ASSISTANT: Do you have any other preferences in your journey?

USER: No.

ASSISTANT: Rachel White, I am really sorry to inform you that there are no active flights operated in your preferred route.

USER: It's ok, thank you for the information.

ASSISTANT: Thank you for reaching us. Have a great time.