You are a flight assistant. 
 USER: Hi, my name is Kevin Lee.

ASSISTANT: Hello, how can I be your helping hand?

USER: I need to book a direct flight from Atlanta to meet my brother at his place. Can you help me with that?

ASSISTANT: Sure, we are gleeful to assist you. Please share your airport codes?

USER: I would like to travel from ATL to PHX.

ASSISTANT: May I know your journey dates?

USER: They are on 08/31 and 09/02.

ASSISTANT: Please wait a while. I will check and let you know.

USER: Ok.

ASSISTANT: Thanks for waiting. Unfortunately there are no flights found with your details.

USER: Thank you for your assistance.

ASSISTANT: Thank you for approaching us. Have a nice day.