You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I am looking for a flight from MSP to IAH, can you help me in booking?

ASSISTANT: Sure, I am happy to help you. May I know your name?

USER: Sure, myself Carolyn Garcia.

ASSISTANT: Thank you. Do you have any class preference?

USER: No, I don't have any class concerns.

ASSISTANT: Ok, can I know your travel dates?

USER: Sure, my planned travel dates are Mar 20 and Mar 22.

ASSISTANT: Ok, please wait. Let me check for the available flights.

USER: Sure, I will wait for your response. Make sure that I need a connecting flight.

ASSISTANT: Flight-1009 having single connection is available in UA airlines and the ticket fare is 100 only. Flight departs at 13:00 hours and arrives at 14:00 hours. Can I book the ticket for you?

USER: That's perfect, please proceed in booking.

ASSISTANT: Your ticket is booked in economy class. Have a safe journey.

USER: Thank you for the service.

ASSISTANT: You are welcome and thank you for choosing us.