You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: My name is Jerry Phillips. I would like to travel from EWR to LAX.

ASSISTANT: Sure Jerry, can you provide your journey dates?

USER: The dates are from 05/12 to 05/14.

ASSISTANT: Ok Jerry, please wait for a moment, I will check for the availability.

USER: Ok. Connection limit should be 1.

ASSISTANT: We appreciate your patience, there is a flight available with Hawaiian airlines, shall I book your ticket? And the connection limit is 1, as you asked.

USER: Sure, you can book my ticket.

ASSISTANT: Your ticket is confirmed, flight number is 1024.

USER: Thank you for helping.

ASSISTANT: Thanks for contacting us, Have a memorable trip.