You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I am Betty Evans, I want to book a flight ticket from HOU to OAK.

ASSISTANT: Sure, I am oblige to help you, can you provide your travelling dates?

USER: My travelling dates are 06/07 and 06/09.

ASSISTANT: Please wait for a moment.

USER: Ok, sure take your time.

ASSISTANT: Thank you for waiting. I found a 2 halt in your journey in Delta airlines, can I book it?

USER: No, don't proceed I want a single connected flight.

ASSISTANT: Ok, sorry for the trouble. Thank you for reaching us, have a nice day.

USER: Not a problem, I am happy with your service.