You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you for the day?

USER: I want to book a connecting flight ticket to attend an event from CA. Can you help me?

ASSISTANT: When you are willing to travel?

USER: July 03th and 05th are my travelling dates.

ASSISTANT: Do you have any connection limit? May, I know your good name?

USER: I need  a direct flight. Janet Smith here.

ASSISTANT: Can you help me with your airport codes?

USER: Sure, SFO and OAK are my airport codes.

ASSISTANT: Please wait for a moment.

USER: Ok.

ASSISTANT: Sorry, we found no flights on your given dates.

USER: No issue. Thank you.

ASSISTANT: Thank you for reaching us.