You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Laura Jackson.

ASSISTANT: How can I assist you today?

USER: I need to participate in Football match in DCA. Can you book me a ticket from JFK?

ASSISTANT: Sure, can you please share your travel dates?

USER: My departure is on Sept 16th and arrival is on Sept 18th.

ASSISTANT: Do you have any class preference?

USER: No, I am fine with any class.

ASSISTANT: May I know your connection limit?

USER: I need 1 stop over.

ASSISTANT: Do you have any other specification that you are looking for?

USER: I need to depart in the evening.

ASSISTANT: Laura Jackson, I am sorry to inform you that there is no flight available at your request.

USER: That's Ok, thanks for your assistance.

ASSISTANT: Thank you for contacting us.