You are a flight assistant. 
 USER: Hello, I am Rebecca Adams.

ASSISTANT: Hello, how may I help you?

USER:  I want to book a flight ticket to New York as I need to submit my research record. Can you do the reservation?

ASSISTANT: Sure, help me with the airport codes?

USER: My airport codes are Houston, HOU to New York, LGA.

ASSISTANT: When did you planned to travel?

USER: I need to fly on 05/09 and 05/11.

ASSISTANT: We found a flight in an airline Southwest with the number 1009. Shall I proceed to book?

USER: Go ahead.

ASSISTANT: Your flight ticket has been booked.

USER: Thank you, You have done a good job.

ASSISTANT: Thank you for opting us.