You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I guide you for today?

USER: My name is Kenneth Thomas. I need to cancel my reservation,  which is done recently. Can you please help me out in my reservation cancel?

ASSISTANT: Sure, I will help you with that Kenneth Thomas. Please wait to check the active reservation with your name in our data base.

USER: Thank you for considering my request. Sure, I will wait for your response.

ASSISTANT: I regret to say this Kenneth Thomas, there is no active reservation with your name to cancel.

USER: Not a big problem, anyway thank you for the information.

ASSISTANT: You are welcome, thank you for reaching out here.

USER: Thank you for your kind service.