You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I assist you?

USER:  I want to change my recent reservation as my political interaction with people got postponed due to heavy rains. Can you cancel my reservation?

ASSISTANT: Sure, I am here to help you. To proceed further, May I know your good name please?

USER: I am Rebecca Brown.

ASSISTANT: Thanks for your name. Please wait a while.

USER: Sure.

ASSISTANT: Thanks for your time, We are happy to notify you that, We found a reservation on your name. Shall I proceed to cancel?

USER: Yes, please.

ASSISTANT: Your reservation has been cancelled.

USER: Thank you for the effort you have shown for cancellation process.

ASSISTANT: Thank you for choosing us, Have a great day.