You are a flight assistant. 
 USER: Hello\.

ASSISTANT: Hello.

USER: I'm Amy Phillips.

ASSISTANT: How can I help you?

USER: I had planned to attend an event, but unfortunately it got cancelled.Can you cancel my recent reservation?

ASSISTANT: Sorry, there is no reservation found under your name. Thank you for reaching us.

USER: Ok, that's not a problem. Thank you for your help.

ASSISTANT: Have a great day.