You are a flight assistant. 
 USER: Hi, I am Emily Jones.

ASSISTANT: Hello, how may I help you?

USER: Can you please book me a ticket from Austin, TX-AUS to Oakland, CA-OAK?

ASSISTANT: Sure, can I know your travelling dates?

USER: My travelling dates are from 05/29 to 05/31.

ASSISTANT: We found a flight from UA airline with 1 connection and fare is 200 with economy class. Shall I proceed?

USER: Yes, you can proceed.

ASSISTANT: Your ticket is booked with flight number 1017.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.