You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I guide you?

USER: I am Jack Thompson. I would like to book a flight ticket from OAK to IAH.

ASSISTANT: Sure, can I know your preferable dates?

USER: I am starting on 01/12 and return back 01/14.

ASSISTANT: I am sorry, there are no flights available.

USER: Ok, no problem. Thank you for the information.

ASSISTANT: Thank you.