You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I be there for you?

USER: My name is Dorothy Davis, I want to book a flight to visit to my grand father's home. Can you book a connecting flight for me?

ASSISTANT: Sure, I can find a best flight for you. May I know when are you planning to make your trip?

USER: I plan to travel on 03/25 and return on 03/27.

ASSISTANT: Kindly share your airport codes.

USER: My source point is PA-PHL and my destination is NC-CLT.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: We found a direct flight on your way. Is that okay?

USER: Yes, It is ok for me, please proceed with booking.

ASSISTANT: Your booking has been done in Hawaiian airline with flight number 1022 and the airfare is 100.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us.