You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you for today?

USER: I am Mary Allen. I would like to cancel my reservation as I am moving to my hometown, can you please help me out?

ASSISTANT: Yes, I will try my best to help you about that.

USER: Thank you.

ASSISTANT: Sorry to say this, I can not find any reservations on your name in our booking list.

USER: Ok no problem, thank you for checking.

ASSISTANT: Most welcome, hope you have a nice day.