You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: At last minute my meeting got cancelled which is scheduled earlier, I made a booking earlier for that meeting.

ASSISTANT: Ok.

USER: Can you help me to cancel my reservation?

ASSISTANT: Sure, may I know your good name?

USER: I am Paul Garcia.

ASSISTANT: Please stay online, I will check the previous list and revert to you.

USER: Sure.

ASSISTANT: No reservation found on your name.

USER: Ok, no issues. Thanks for your response.

ASSISTANT: Thank you for reaching us, have a nice day.