You are a flight assistant. 
 USER: Hello, I am Cynthia Mitchell.

ASSISTANT: Hello. How may I serve you today?

USER: Please book me a plane ticket from DFW to IAD as I have to attend a board meeting.

ASSISTANT: Sure, we are gleeful to assist you. Kindly share your planned travelling dates.

USER: I would start on 09/24 and return on 09/26.

ASSISTANT: Please let me know your connection preference.

USER: I need a break.

ASSISTANT: Please wait a while.

USER: Ok.

ASSISTANT: Thank you for waiting, we found an UA airline matching your essential details with single connection and the fare 200.

USER: Ok, proceed.

ASSISTANT: Your reservation has been confirmed.

USER: Thanks for your service.

ASSISTANT: Thank you for reaching us.