You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: Can you please book a flight ticket from JFK to MCO?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: Can you please provide your departure and return dates of travelling?

USER: I want to take off on 07/14 and book my return ticket also on 07/16.

ASSISTANT: On whose name I have to book the flight ticket?

USER: Please confirm this flight ticket on Richard Clark.

ASSISTANT: Please wait a moment to check the flights availability.

USER: Ok.

ASSISTANT: We regret to inform you that, there are no flights moving to your region with your planned dates of travelling.

USER: Oh! It's ok no problem. Thank you for your information.

ASSISTANT: Thank you for contacting us, have a great day.