You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I serve you today?

USER: My name is Jennifer Lopez, I want to cancel my reservation as my plan to visit my uncle's home is cancelled. Can you help me to cancel my reservation?

ASSISTANT: Sure, I am here to help you. Please give me a minute.

USER: Sure.

ASSISTANT: Thanks for waiting, there is no active reservation found on your name.

USER: Ok, thank you for the information.

ASSISTANT: Thank you for reaching us.