You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How may I aid you?

USER: Would you please help me to cancel the reservation on the name of Elizabeth Miler?

ASSISTANT: Sure. Please wait a minute, I will reply you back. Thank You for waiting Elizabeth Miler. There is no reservation on your name.

USER: Ok, not an issue. Thanks for your information.

ASSISTANT: Thank You for choosing us, have a great day.