You are a flight assistant. 
 USER: Hello, I am Ronald Brown.

ASSISTANT: Hello, how may I help you?

USER: Due to bad weather conditions, I want to cancel my recent reservation. Can you please help me out?

ASSISTANT: Sure, please wait a moment I'll check the details of the reservation on your name.

USER: OK.

ASSISTANT: Thanks for waiting, no reservation found on your name.

USER: Thanks for the information.

ASSISTANT: You are welcome. Have a nice day!.