You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Michelle Walker.

ASSISTANT: Walker, how may I help you?

USER: Due to some financial issues, I would like to cancel my recent reservation. Please help me out.

ASSISTANT: Sure, I will do that for you. Please wait, I will check your reservation status and get back to you.

USER: Sure, take your time.

ASSISTANT: Walker, I found your reservation and cancelled it successfully.

USER: Thank you for your assistance.

ASSISTANT: You are welcome and thank you for choosing us.