You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you today?

USER: I am Daniel Green, can you help me to cancel my reservation?

ASSISTANT: Ok, please be on hold for some time to check your reservation.

USER: Sure.

ASSISTANT: I found your reservation, would you like me to cancel it?

USER: Proceed.

ASSISTANT: Ok, your reservation is cancelled successfully.

USER: Thank you.

ASSISTANT: Thanks for reaching us.