You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: I want to cancel my recent reservation due to some health problem. Can you help me?

ASSISTANT: Sure, I am here to help you but I need your name to check the reservation details.

USER: Thank you for accepting my request, I am Jennifer Adams here.

ASSISTANT: I am happy to say that your reservation is found, I cancelled that reservation as per your request.

USER: Oh! that's good to here. Thank you for your help.

ASSISTANT: Thanks for choosing us, have a great day ahead.