You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I support you today?

USER: I am Jacob Thomas. I need a reservation to participate in robotics workshop in Detroit, MI - DTW. Can you please book a ticket from JFK?

ASSISTANT: Sure, I would be happy to help you.

USER: Thank you.

ASSISTANT: On what dates you have preferred to travel?

USER: I would like to depart on 01/19 and return on 01/21.

ASSISTANT: Ok, Do you have any preferences in connections on your journey?

USER: I need a lay by.

ASSISTANT: Please wait, let me search you the flight.

USER: I can pay 1000 for this ticket. Sure, I will wait.

ASSISTANT: Sorry Jacob, there are no flights for your journey on your travel dates.

USER: Ok, no issue.

ASSISTANT: Thanks for choosing us.

USER: Thanks for your prompt response.