You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: I would like to book a ticket from AUS to JFK, can you help me?

ASSISTANT: Can you please tell your travelling dates?

USER: My travel dates are from 09/20 to 09/22.

ASSISTANT: Hawaiian airline is available with 1 connection and the ticket price is just 100. Shall I proceed with it?

USER: Book the ticket in the name of Michael Miller.

ASSISTANT: Sure. Your reservation is confirmed with flight 1029.

USER: Thank you for booking.

ASSISTANT: Thank you and have a nice day.