You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: I am Anna Garcia want to visit New York on this weekend, can you help me to book a direct flight?

ASSISTANT: Sure, can you please provide me your journey dates?

USER: Sure, my travelling dates will be 11/05 and 11/07.

ASSISTANT: May I know your source and destination airport codes?

USER: Yes, I want to fly from MCO to EWR.

ASSISTANT: Ok, please wait for a moment.

USER: Ok.

ASSISTANT: Flight-1021 is available in Hawaiian airlines and the ticket fare is 200 only. Can I book the ticket for you?

USER: Ok, proceed with my booking if it is a direct flight.

ASSISTANT: Sorry Anna, there is no direct flight available on your preferred dates.

USER: That's ok, thank you.

ASSISTANT: Thank you for contacting us and have a nice day.