You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Jacob Lopez here.

ASSISTANT: Jacob Lopez, how can I assist you for the day?

USER: I would like to book a ticket from PHX to MSP, can you please help me with that?

ASSISTANT: Sure, I am here to help you. May I know your journey dates please?

USER: The travel dates are from 06/25 to 06/27.

ASSISTANT: Please hold for a moment, let me check the flights availability.

USER: Ok.

ASSISTANT: Sorry to tell you, there are no flights found on your route as per your required dates. Thank you for approaching us, have a good day.

USER: That's ok, thank you for your help.