You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Karen Nelson here.

ASSISTANT: What type of guidance do you want from our agency?

USER: I am planning to visit the beauty of Washington, can you please book a flight ticket from MSP to DCA?

ASSISTANT: Sure, I am glad to guide you with the ticket booking process. May I know your trip dates?

USER: Ok, my preferable journey dates are from 11/12 to 11/14.

ASSISTANT: Ok, please wait a minute. In the meanwhile, tell me if you have any requirements?

USER: Sure, please check for a connecting flight.

ASSISTANT: Ok, the Hawaiian airlines is providing the service with the single connection and the ticket fare is 100. Shall I proceed to book the ticket?

USER: Ok, please reserve this flight ticket.

ASSISTANT: Ok, I have reserved your ticket with the flight number 1011.

USER: Thank you for your information.

ASSISTANT: You are mos welcome. Thank you for reaching us.