You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you at this moment?

USER: I am Jeffrey Wilson, I want to book a flight ticket from Austin TX-AUS to CA-SFO, help me in booking my flight ticket.

ASSISTANT: Sure Wilson, I am happy to help you with that. Can I have your travel dates please?

USER: 02/14 is my starting date, my return date will be 02/16.

ASSISTANT: Ok Wilson, please be on hold for a moment to check flight availability.

USER: Sure, please search for a direct flight.

ASSISTANT: Sorry Wilson, no flight is available to you with connection 0.

USER: Its ok, I will search other alternative. Thank you for your assistance.

ASSISTANT: Thank you for choosing us, have a good day.