You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you at this moment?

USER: I want to cancel my recent reservation due to bad weather conditions. Can you help me for this one?

ASSISTANT: Sure, I will help you with that. Can I have your good name please to check your reservation status?

USER: Sure,Alexander Johnson here.

ASSISTANT: Ok, please wait a moment.

USER: Sure. make it fast.

ASSISTANT: Sorry Alexander Johnson, no reservation has found under your name to cancel.

USER: No issues, thank you for the information.

ASSISTANT: Thank you for choosing us, have a good day.