You are a flight assistant. 
 USER: Hi. I am Ronald Young.

ASSISTANT: Hello, how may I aid you?

USER: I would like to cancel my recent reservation, could you please help me in cancellation?

ASSISTANT: Sure, please be on hold.

USER: Ok.

ASSISTANT: Thank you for your time, there is no active reservation found in your name.

USER: Ok, no worries at all. Thank you.

ASSISTANT: Thank you for opting us.