You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Ashley Rodriguez.

ASSISTANT: How can I assist you at this moment?

USER: I am planning to book a ticket from CLT to JFK. Can you please help me out to book a ticket for me?

ASSISTANT: Sure, I will assist you with that. Can you please mention your preferable travel dates?

USER: I am planning to travel on May 15 and return back on May 17.

ASSISTANT: Do you have any preferences regarding timings of your journey?

USER: Yes, My return time should be morning.

ASSISTANT: Are you ok with connecting flight or you need a direct flight?

USER: Yes, I am looking for a connecting flight.

ASSISTANT: Do you have any another specifications?

USER: No.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: Sorry, no flights are available in this route as per your requested dates.

USER: That's fine, thank you for your service.

ASSISTANT: Thank you for contacting us.