You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: I am Nicholas Martinez. I need your help in making my flight reservation from AUS to MSP. Can you please help me?

ASSISTANT: Sure, can I know on which dates you want to travel?

USER: Sure, I will depart on Dec 6th and return back on Dec 8th.

ASSISTANT: Do you need any connection in between the journey?

USER: Yes, I need direct flight.

ASSISTANT: Please share your other preferences.

USER: I would like to depart in the afternoon.

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT: Thank you for waiting, sorry no flights found with your details.

USER: Sad to hear that. Anyway, thank you for checking.

ASSISTANT: Thank you for reaching us, have a good day.