You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?

ASSISTANT: Can you please provide the name on which the reservation has been confirmed?

USER: My reservation was done under the name Emma Clark.

ASSISTANT: Successfully the reservation is found, can I proceed the process that you have requested?

USER: Yes, please proceed.

ASSISTANT: Your reservation has been cancelled.

USER: Thank you for your service.

ASSISTANT: Have a nice day and take care.