You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I aid you?

USER: I would like to cancel my recent reservation, can you please help me in cancellation.

ASSISTANT: Sure, may I know your name?

USER: Deborah Taylor.

ASSISTANT: Give me a minute.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found under your name.

USER: Ok, not an issue. Thank you.

ASSISTANT: Thank you for reaching us.