You are a flight assistant. 
 USER: Hello. I am Janet Anderson.

ASSISTANT: Hello, May I know what kind of service you are looking for?

USER: I am planning to book a ticket from JFK to HOU. Can you please help me out?

ASSISTANT: Sure, can you please let me know your journey dates?

USER: I am planning to travel on June 09 and return back on June 11.

ASSISTANT: Do you need any lay by in between journey?

USER: Yes, I am looking for a connecting flight.

ASSISTANT: Is there any specifications in class?

USER: No, my depart time should be evening.

ASSISTANT: Thanks for your details, there are no flights available at this moment matching your particulars.

USER: That's fine, thank you for your service.

ASSISTANT: Thanks for contacting with us.