You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you today?

USER: I am Nicole Edwards.

ASSISTANT: Sure, I will help you with booking, can you please share your travelling dates?

USER: I am planning to cancel my recent reservation, due to health issue.

ASSISTANT: Sure, I will help you with that.

USER: Can you please cancel my ticket?

ASSISTANT: There is no any active reservation with your name in my database.

USER: That's fine.

ASSISTANT: Thank you for reaching us.