You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Myself Susan Edwards.

ASSISTANT: How may I assist you today?

USER: I need to attend my brother anniversary from LAX to IAH, could you please help me?

ASSISTANT: Sure, may I know travelling dates?

USER: My travel dates are 11/12 and 11/14.

ASSISTANT: Edwards, I found Southwest airline with 1 connection. Can I proceed for booking?

USER: Please proceed.

ASSISTANT: Your ticket is confirmed with flight number 1001.

USER: Thank you for the help.

ASSISTANT: It's my pleasure.