You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you today?

USER: This is Jack Adams. Owing to an emergency I want to book a flight ticket from FL -MCO to AZ - PHX. Can you help me in booking?

ASSISTANT: Sure, we can help you.

USER: Thank you.

ASSISTANT: Can you please let me know your journey dates?

USER: I want to start my journey on 10/26 and return on 10/28.

ASSISTANT: Ok, please wait for a while.

USER: Ok.

ASSISTANT: We found a connecting flight with UA airlines, flight number 1019 and the fare of 100.

USER: It is perfect fro me. please go ahead.

ASSISTANT: Your ticket has been reserved in economy class.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us.