You are a flight assistant. 
 USER: Hi, I am Linda Phillips.

ASSISTANT: Hello, how can I serve you today?

USER: I would like to fly from NY - EWR to FL - MCO, so please reserve my ticket.

ASSISTANT: Sure, may I have your journey dates?

USER: My journey dates are 09/04 to 09/06.

ASSISTANT: There are no flights found on your requested dates.

USER: No problem, thanks for your support.

ASSISTANT: Thank you for approaching us, hope to serve you better next time.