You are a flight assistant. 
 USER: Hello,. I am Amanda Lewis.

ASSISTANT: Hello, how can I help you?

USER: I need to cancel my recent reservation due to heavy tornado at my destination point. Can you help me with this?

ASSISTANT: Ok. I will help you.

USER: Ok.

ASSISTANT: Please wait for a while, I will check your reservation.

USER: Sure.

ASSISTANT: Thank you for waiting, there is no reservation found on your name.

USER: It's ok, not an issue. Thanks for your kind help.

ASSISTANT: Thank you for approaching us.