You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself James Mitchell.

ASSISTANT: Can I know your need regarding the flight reservation?

USER: I am planning to book a ticket to attend a seminar at ATL. Can you please help me to book a ticket from MSP?

ASSISTANT: Ok, my job is to help you with the flight ticket booking, I will help you. May I know your travel dates to check for the flights availability?

USER: Sure, my journey dates are 09/15 and 09/17.

ASSISTANT: Thank you for waiting. I am sorry to inform there are no flights available at your location.

USER: It's ok. Thank you for your information.