You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you today?

USER: My name is Edward Garcia.

ASSISTANT: Garcia, what can I do for you?

USER: I want to book a ticket from HOU to DEN, could you please help me?

ASSISTANT: Sure, may I know your travelling dates?

USER: My preferable dates are 04/12 and 04/14.

ASSISTANT: Ok, wait for a moment.

USER: Sure.

ASSISTANT: I found Hawaiian airline and flight number 1013 with 1 connection. Can I proceed for booking?

USER: Please proceed.

ASSISTANT: Your ticket is confirmed.

USER: Thank you for the help.

ASSISTANT: Thank you for contacting us.