You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you today?

USER: Can you help me to cancel my recent reservation?

ASSISTANT: Sure, can you share me your good name to proceed further?

USER: Carolyn Lee.

ASSISTANT: I found your reservation on your name. later I cancelled your reservation.

USER: Thank you very much.

ASSISTANT: Thank you for reaching us.