You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, what type of service your expecting from my side?

USER: I am Robert Taylor. I am planning to book a ticket to visit a new place at ORD. Can you please help me out to book a ticket from CLT?

ASSISTANT: Sure, I will try my best in booking your flight ticket. Could you please help me by providing your scheduled dates of your journey?

USER: I am planning to travel on 01/10 and return back on 01/12.

ASSISTANT: UA airlines is providing a flight with 1 connected flight having a ticket fare of 100. Would you like to book this flight for your journey?

USER: Please proceed the booking.

ASSISTANT: I have confirmed your flight ticket with the flight 1020 in an economy class.

USER: Thank you for your service.

ASSISTANT: You are most welcome, thank you for choosing our service Robert.