You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello. How can I help you?

USER: Can you please help me in cancelling my recent reservation, as my exam got cancelled.

ASSISTANT: Sure, I am here to help you. Please help me with your name.

USER: Myself, Jonathan Anderson.

ASSISTANT: Thank you. Please wait for a while, let me check your reservation status.

USER: Ok.

ASSISTANT: Sorry, I did not find any reservation under your name in our database.

USER: Ok, no issues, thank you for checking.

ASSISTANT: You are welcome and thank you for choosing us.