You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Laura Smith.

ASSISTANT: How may I be of your service?

USER: Please book me a ticket from DTW to CLT to meet my family.

ASSISTANT: Sure, we are here to help you in booking. Please let me know if you need a connecting flight.

USER: I am ok with any flight.

ASSISTANT: Do you have any other specifications?

USER: No.

ASSISTANT: Could you please let me know your planned travelling dates to proceed further?

USER: I would like to travel on 05/19 and 05/21.

ASSISTANT: Ok, please wait a moment.

USER: Ok.

ASSISTANT: Thank you for sharing your journey details, we found a economy class ticket in Delta airline with flight number-1013. Shall I book the direct flight?

USER: Ok, please book this ticket.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you.

ASSISTANT: It's pleasure to serve you.