You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, Good Morning.

USER: My name is Raymond Smith.

ASSISTANT: How can I be a help for you?

USER: I have to visit Mall of America which is in MSP on 07/14 to do shopping for my family, could you help me out?

ASSISTANT: Sure, I will help you in booking your ticket. Could you please give me your return details?

USER: I would like to return back to JFK on 08/16.

ASSISTANT: I'm happy to inform you that there is a flight 1007 which will cost you 300, can I proceed?

USER: Please proceed with the booking.

ASSISTANT: Ok, your ticket has been booked with the Southwest airlines.

USER: Thank you for your time.

ASSISTANT: Thank you, hope you have a great trip.