You are a flight assistant. 
 USER: Hello, I am Amanda Jackson.

ASSISTANT: Hello, how may I assist you?

USER: I want to book a direct flight to Charlotte, CLT to go for Arts and Crafts festival.

ASSISTANT: Sure, may I know your travel dates?

USER: Sure, my travelling dates are Oct 28 and Oct 30.

ASSISTANT: At what time do you like to travel?

USER: My depart time is morning.

ASSISTANT: Where do you want to travel?

USER: I want to start from Washington, IAD.

ASSISTANT: Sorry, there is no flight on your details.

USER: Ok, Thank you for your service.

ASSISTANT: Thank you.