You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I aid you?

USER: Can you please help me with booking a flight ticket from MSP to HOU?

ASSISTANT: Sure, I am here to help you. Do you need connection in between the journey?

USER: I need a connecting flight.

ASSISTANT: Ok, please share your travelling dates.

USER: My travel dates are 08/11 and 08/13.

ASSISTANT: Do you have any other specifications?

USER: I prefer business class.

ASSISTANT: Ok, can I have your name to proceed further?

USER: Sure, my name is Michelle Thomas.

ASSISTANT: Please stand by.

USER: Ok.

ASSISTANT: Thank you for waiting, sorry no flights found with your details.

USER: No problem, thanks for the help.

ASSISTANT: Thank you for reaching us, have a good day.