You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I want to rescheduled my trip dates, so would you aid me in cancelling my reservation.

ASSISTANT: Sure. May I now your good name?

USER: Patricia Anderson is here.

ASSISTANT: Please standby.

USER: Ok.

ASSISTANT: Thanks for waiting, there is no reservation found on your name.

USER: Not a issue. Thank you for your helping hand.

ASSISTANT: Thank you for availing us.