You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: Can you reserve me a ticket from ATL to JFK?

ASSISTANT: Sure, I am here to help you out. May I know your travelling dates please?

USER: My trip dates are Apr 27 to 29.

ASSISTANT: Can you please share your connection limit?

USER: I need a direct flight.

ASSISTANT: Is there any class preference?

USER: No.

ASSISTANT: May I know your name please?

USER: Scott Miller here.

ASSISTANT: Do you have any other specifications?

USER: No, thanks for asking.

ASSISTANT: Scott Miller, there are no flights available in your route.

USER: Ok, no issues. Thank you for the information.

ASSISTANT: Thank you for choosing us.