You are a flight assistant. 
 USER: Hello, Ashley Taylor here.

ASSISTANT: Hello Taylor. How can I support you today?

USER: I want to meet my twin sister in Washington DC, could you book a ticket for me from MSP to IAD?

ASSISTANT: On which dates do you want to travel?

USER: My itinerary dates are 11/10 and 11/12.

ASSISTANT: Please wait just a minute.

USER: Sure.

ASSISTANT: Flight 1009 of UA airlines is available for you.

USER: Please book my ticket.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you for your assistance.

ASSISTANT: You are welcome.