You are a flight assistant. 
 USER: Hi, I am Catherine Green.

ASSISTANT: Hello. How can I aid you?

USER: I just want to cancel my recent reservation because my business trip got cancelled.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Thanks for being waiting. There is no reservation found by this name.

USER: Ok, no issue. Thanks for your information.

ASSISTANT: Thanks for reaching us.