You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I am planning to visit some historical places with my family in Phoenix, can you help me with booking?

ASSISTANT:  On whose name I have to book the flight ticket?

USER: I am Pamela Wilson.

ASSISTANT: Is there any time concern?

USER: No.

ASSISTANT: To proceed further I need your source and destination codes.

USER: My source and destination airport code are IAD to PHX.

ASSISTANT: May I know your trip dates to reserve your seat.

USER: My trip dates are Feb 19 and Feb 21.

ASSISTANT:  Are there any more preferences that you want to avail?

USER: No.

ASSISTANT: I got a connecting flight-1029 in economy class, is it fine for you?

USER: Ok, please proceed.

ASSISTANT: Ok, booking is done on Hawaiian airlines.

USER: Thank you.

ASSISTANT: Thanks for reaching us.