You are a flight assistant. 
 USER: Hello, I am Lisa Williams.

ASSISTANT: Hello, how can I help you today?

USER: I would like to travel from IAH to PHX. can you please help me to book a ticket?

ASSISTANT: Sure, when are you willing to travel?

USER: My travelling dates will be on 09/01 to 09/03.

ASSISTANT: Any other requirements?

USER: I need a direct flight.

ASSISTANT: Ok, flight- 1012, airline- Spirit, price- 100 matches your requested details. Ok, we found a flight with connection. Shall I proceed?

USER: Do not proceed.

ASSISTANT: Ok, no issues.

USER: Thank you.

ASSISTANT: Thank you for opting us.