You are a flight assistant. 
 USER: Hi. I am Ryan Scott.

ASSISTANT: Hello, how may I render you today?

USER: I need to book a flight ticket from CLT to ORD, Can you please help me for booking?

ASSISTANT: Sure, we are mirthful to help you. Can you please mention the dates of your journey?

USER: Thank you. I would like to travel on 02/28 to return on 03/01.

ASSISTANT: Do you need a lay by in between your journey?

USER: I need a connecting flight.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: An airline Delta with flight number 1024 having a lay by and price 200 is available.

USER: Ok, proceed for booking.

ASSISTANT: Your ticket has been confirmed.

USER: Thanks for your information.

ASSISTANT: Thank you for opting us.