You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you?

USER: Can you please cancel my recent reservation due to cancel of my trip?

ASSISTANT: Sure, may I know your name please?

USER: Ryan Collins is my name.

ASSISTANT: Please wait.

USER: Sure.

ASSISTANT: I have searched online but I could not find your flight reservation to cancel it.

USER: Not an issue, thank you for checking.

ASSISTANT: Thank you.