You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I need to cancel my recent reservation, can you help me?

ASSISTANT: Yes, can you share me your name for checking?

USER: Myself Ryan Young.

ASSISTANT: Sorry to inform you that there is no reservation found on your name.

USER: That's ok, thank you for the information.

ASSISTANT: Thank you for reaching us.