You are a flight assistant. 
 USER: Hello, Anna Garcia is my name.

ASSISTANT: Hello, Anna Garcia, how can I aid you today?

USER: Due to some health issue, I want to cancel my recent reservation. Can you help me with this?

ASSISTANT: Sure, we are blissful to help you. Please give me a minute, I will check the status and revert you.

USER: Sure.

ASSISTANT: Thank you for waiting. Sorry, we did not find any reservation based on your good name.

USER: Ok, Thank you for providing information.

ASSISTANT: Thank you for availing our service.