You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Virginia Hernandez.

ASSISTANT: How can I help you Hernandez?

USER: I want to book a flight ticket from PA-PHL to MA-BOS. Can you help me?

ASSISTANT: Ok, please mention your travel dates.

USER: 01/06 and 01/08 are my travelling dates.

ASSISTANT: Ok, please wait for a moment.

USER: Ok.

ASSISTANT: Southwest airlines is providing a service for you with 1 connection.

USER: That's Perfect you can reserve it.

ASSISTANT: Virginia Hernandez here. Your ticket is booked in 1015 flight.

USER: Thank you .

ASSISTANT: Thank you for reaching us.