You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Can you please search a flight ticket from MSP to DCA?

ASSISTANT: Please provide your itinerary dates.

USER: My travelling dates are 03/30 and 04/01.

ASSISTANT: Please hold on for a moment.

USER: Ok.

ASSISTANT: Hawaiian airlines with flight 1012 is available on your route.

USER: Ok, please confirm my ticket.

ASSISTANT: Your ticket is reserved.

USER: Thank you.

ASSISTANT: May I know your name?

USER: Margaret Turner.

ASSISTANT: Turner, thank you for approaching us.

USER: Most welcome.