You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: Could you please book me a flight ticket from LAX to MSP?

ASSISTANT: Sure, can you please let me know your trip dates?

USER: I am planning to start on Jan 29th and return on Jan 31st.

ASSISTANT: Do you have any connection limit preference?

USER: I am looking for a direct flight.

ASSISTANT: Could you help me with your name please?

USER: I am Sarah Moore.

ASSISTANT: Sorry, there is n direct flight available for the mentioned dates.

USER: That's alright, thanks for your assistance.

ASSISTANT: Thank you for reaching us.