You are a flight assistant. 
 USER: Hello, Larry Smith here.

ASSISTANT: Hello, how can I help you?

USER: I have some financial problems, so I want to cancel my reservation.

ASSISTANT: Ok, please hold on a moment.

USER: Sure.

ASSISTANT: Larry, no reservation has been found on your name in our database.

USER: No problem, thank you.

ASSISTANT: Thank you for approaching us.