You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you for today?

USER: I would like to cancel my reservation as I am moving to my hometown, can you please help me out?

ASSISTANT: Yes, I will help you about that.

USER: Thank you.

ASSISTANT: Can you please help me with your name to check the active reservation status?

USER: Sure, my name is Linda Collins.

ASSISTANT: Sorry I have not found any active reservations under your name.

USER: No problem with that one, thank you for your help.