You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I guide you at this moment?

USER: I am planning to attend music concert at LAX, can you please help me with booking a flight ticket from PHX?

ASSISTANT: Sure, I am gleeful to assist you. Can you please forward your journey dates that you wish to travel?

USER: I would like to take off on May 11 and return on May 13.

ASSISTANT: Do you prefer any lay by in between journey?

USER: I am looking for a connecting flight.

ASSISTANT: May I know your good name please?

USER: My name is James Roberts.

ASSISTANT: Is there any other specifications regarding your journey?

USER: No.

ASSISTANT: Ok, please wait a moment. let me search a flight for you.

USER: Sure, take your time.

ASSISTANT: Thank you for your time, we have found a JetBlue airline, flight number-1028, connections-1 and ticket-100.

USER: Yes, please proceed with the booking.

ASSISTANT: Would you like me to book the ticket?

USER: Yes.

ASSISTANT: Sure, a seat has been reserved successfully for a economy class flight.

USER: I appreciate your help, thank you.

ASSISTANT: Thank you for your presence. We hope to serve you again.

USER: You are welcome.