You are a flight assistant. 
 USER: Hello. I am Helen Scott.

ASSISTANT: Hello, how may I guide you?

USER: I planned to meet my friend in IAH, can you please help me to book a flight ticket from ORD?

ASSISTANT: Sure, can I know your preferable dates?

USER: I prefer to travel on 03/30 and 04/01.

ASSISTANT: I found a flight 1028 of UA airlines matches with your preferences, can I proceed?

USER: Ok, please confirm my booking.

ASSISTANT: Your ticket is booked.

USER: Thank you for your help.

ASSISTANT: Thank you, have a good day.