You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Can you please help me to cancel my recent reservation?

ASSISTANT: Sure, may I know your name?

USER: Sure, I am Stephanie Gonzalez.

ASSISTANT: Please wait a moment.

USER: Ok.

ASSISTANT: Sorry, no reservation found on your name.

USER: That's ok, thank you for the information.

ASSISTANT: Thank you for availing us.