You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you at this moment?

USER: William Hernandez here. I'd like to book a flight ticket from CLT to MCO.

ASSISTANT: Sure, I will help you with that. Can I have your travel dates please?

USER: Sure, I'm planning to start my trip on 04/06 and fly back on 04/08.

ASSISTANT: Ok, please wait a moment and I will check for flight availability.

USER: Sure, please take your time.

ASSISTANT: Thank you for waiting. There is a flight in Southwest airlines with connections 2, is it ok for you?

USER: Yes, please proceed the booking process.

ASSISTANT: Ok William, I have reserved a ticket with flight number 1005.

USER: Ok. Thank you for your service.

ASSISTANT: Most welcome. Thank you for reaching us.