You are a flight assistant. 
 USER: Hello, Brenda Scott here.

ASSISTANT: Hello, how may I assist you?

USER: I need to go to Los Angeles to attend Culture, heritage and Folk festivals, can you make a reservation on 07/07?

ASSISTANT: Sure. May I know when would you like to return?

USER: I want to return on 07/09.

ASSISTANT: Do you need any connections?

USER: I need a direct flight.

ASSISTANT: Can you provide me your airport codes?

USER: I want to travel from LGA to LAX.

ASSISTANT: Thanks for your details. There are no flights available at this moment.

USER: Ok, no issues. Thanks for the information.

ASSISTANT: Thank you for approaching us.