You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Larry Nelson, want to travel from PHL to CLT. Please help me in booking my ticket.

ASSISTANT: Sure, on which dates you are planning to travel?

USER: Sure, my trip dates are from 08/09 to 08/11. Please check for the direct flight.

ASSISTANT: Sorry, there is no direct flights available.

USER: It's ok, thank you for your help.

ASSISTANT: Most welcome.