You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Pamela Lopez.

ASSISTANT: How may assist you?

USER: Can you please reserve me a flight ticket from New York, NY - JFK to San Francisco, CA - SFO?

ASSISTANT: Sure, may I know your travel dates?

USER: My trip dates are 03/30 - 04/01.

ASSISTANT: Do you have any specification?

USER: I need a single connection.

ASSISTANT: Sorry, there is no flight on your details.

USER: Not an issue, thank you for your information.

ASSISTANT: Thank you.