You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Virginia Davis.

ASSISTANT: Davis, how may I help you?

USER: Can you please book a flight ticket from PHL to EWR?

ASSISTANT: Sure, please provide your trip dates.

USER: Sure, I need to travel on dates of 10/25 and 10/27.

ASSISTANT: Please give me a moment to check for available flights.

USER: Sure but please make sure that connection should be 0.

ASSISTANT: Sorry, no direct flight is available on your route.

USER: Oh! It is sad to hear. I have to go there as it's an emergency trip. Anyway, thank you for your time.

ASSISTANT: Thank you for reaching us.

USER: Most welcome.