You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: I want to change my reservation as I have booked my ticket with wrong dates, please help me out.

ASSISTANT: Sure, we are glad to help you.

USER: Thank you.

ASSISTANT: Can you please let me know your good name?

USER: My name is Brandon Rodriguez.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting, there is no active reservation on your name.

USER: Not an issue. Anyway, thank you for checking.

ASSISTANT: Thank you for opting us.