You are a flight assistant. 
 USER: Hello, I am Carol Adams.

ASSISTANT: Hello, how could I assist you?

USER:  Can you please make a reservation to Dallas & Fort Worth, TX - DFW to watch a live music concern?

ASSISTANT: Sure, may I know when would you like to depart and arrive?

USER: I want to travel on 03/17, and need to catch return flight on 03/19.

ASSISTANT: Help me with your boarding point please?

USER: Boarding is from EWR.

ASSISTANT: Do you need any lay by in between your journey?

USER: Yes, I need a lay by.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: We found a direct flight with your matching details, shall I proceed?

USER: No, do not proceed.

ASSISTANT: Ok, thank you for choosing us.

USER: Thanks for the information.