You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: Myself Samuel Wright. Due to an emergency, I want to cancel my reservation as of now.

ASSISTANT: Ok, let me check that for the previous reservation.

USER: Ok.

ASSISTANT: Samuel, I see that there is no reservation found under your name.

USER: That's ok.

ASSISTANT: You are welcome.

USER: Thank you, have a good day.

ASSISTANT: Thank you for contacting us.