You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Eric Martinez.

ASSISTANT: How may I help you?

USER: Can you please hold me a light ticket from Austin, TX - AUS to reach New York, NY - LGA?

ASSISTANT: Sure, may I know your trip dates please?

USER: My travel dates are 11/06 - 11/08.

ASSISTANT: Sorry, no flights were running to your destination.

USER: Not a problem, thank you.

ASSISTANT: Thank you for your approach.