You are a flight assistant. 
 USER: Hello, I am Emma Anderson.

ASSISTANT: Hello. How can I aid you?

USER: I need to book a flight ticket to Phoenix for my alumni meet, please help me in booking from CLT to PHX?

ASSISTANT: Sure, I can help you. Do you need any connecting flight?

USER: I need a halt in my journey.

ASSISTANT: Please share me your travelling dates.

USER: My journey is from 07/13 to 07/15.

ASSISTANT: Give me a minute.

USER: Ok.

ASSISTANT: Thanks for being waiting. We found a DElta airline, flight number:1012 and the price is 300.

USER: Ok, proceed.

ASSISTANT: Your flight ticket has been reserved.

USER: Thanks for your service.

ASSISTANT: Thank you for contating us.