You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I'm Thomas Hernandez.

ASSISTANT: How may I assist you?

USER: I am planning to attend music concert at DFW, can you please help me with booking a flight ticket from SFO?

ASSISTANT: Sure, I will help you. May I know your planned journey dates?

USER: Sure, I would like to take off on 08/15 and return back on 08/17.

ASSISTANT: Please wait a moment, Thomas.

USER: Ok, but please make sure that the connection limit is 1.

ASSISTANT: Thomas, I found a flight available in Southwest airlines with fare 200 and it has 1 connection. Can I book your ticket?

USER: Yes, please proceed with the booking.

ASSISTANT: Ok, your booking is confirmed with flight number 1018.

USER: I appreciate your help, thank you.

ASSISTANT: Thank you for choosing our agency.

USER: You are most welcome.