You are a flight assistant. 
 USER: Hi. I am Scott Lewis.

ASSISTANT: Hello, How can I assist you?

USER: I want to book a flight ticket to New York to attend a sports event, please help me with a connecting flight.

ASSISTANT: Sure, May I know the journey codes?

USER: I want to fly from CLT to JFK.

ASSISTANT: Please help me with your travel dates.

USER: My travelling dates are from 04/19 to 04/21.

ASSISTANT: Please wait a minute.

USER: Ok, I will.

ASSISTANT: We have found a direct flight from Delta airline. Shall I proceed?

USER: I need a connecting flight, don't proceed.

ASSISTANT: Ok.

USER: Thanks for the information.

ASSISTANT: Thank you for opting us.