You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?

ASSISTANT: Sure, I am gleeful to help you with that. Can you please share your name?

USER: Brandon Moore here.

ASSISTANT: Please hold on for a while.

USER: Ok.

ASSISTANT: Sorry, no reservation found on your name in our database.

USER: No problem, Thanks for the information.

ASSISTANT: Thank you for reaching us, have a nice day.