You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: My name is Debra Parker. I would like to cancel my recent reservation. Can you help me?

ASSISTANT:  Please wait for a while, let me check your reservation status.

USER: Sure.

ASSISTANT: Sorry, I did not find any reservation by your name in our database.

USER: No issue, thank you for reaching us.

ASSISTANT: Thanks for reaching us.