You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How exactly I can serve you the best today?

USER: Please, help me in cancelling my earlier reservation as my plan to attend a film festival got cancelled due to some health issue.

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT:  On what name, do I need to check your reservation status?

USER: I am Deborah Young.

ASSISTANT: Please wait a while.

USER: Sure.

ASSISTANT: Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: It's ok, not an issue. Thank you for the information.

ASSISTANT: Thank you for choosing us.