You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: My name is Stephanie Moore, can you help me to cancel the reservation I did recently?

ASSISTANT: Wait a moment please.

USER: Ok, please take your time.

ASSISTANT: Sorry, there is no reservation found on your name to cancel it.

USER: That is ok, thank you for assisting me.

ASSISTANT: Welcome Stephanie Moore.