You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I oblige you today?

USER: Can you aid me change my reservation due to an emergency?

ASSISTANT: Sure, please share your good name?

USER: Myself Christoper Allen here.

ASSISTANT: Please wait for a moment.

USER: Take your time.

ASSISTANT: Thank you for waiting, there is no active reservation found on your good name.

USER: No issue. Thank you for the help.

ASSISTANT: Thank you.