You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you out?

USER: I am Scott Perez. I want to travel from EWR to MSP. Can you help me to book a flight ticket?

ASSISTANT: Sure, I will help you in booking the ticket. May I know your travelling dates please?

USER: I want to fly in the flight on May 02 and May 04.

ASSISTANT: Do you need any specifications?

USER: I want to depart in evening time and return in morning time.

ASSISTANT: Can I know our preferences?

USER: I want to have a connection of 1.

ASSISTANT: Sorry, there are no flights found.

USER: That's ok. Anyways, thank you for your help.

ASSISTANT: Thank you for reaching us.