You are a flight assistant. 
 USER: Hi.  I'd like to speak with an agent.

ASSISTANT: Hello, how can I help you today?

USER: I'm looking for a flight out of Austin-Bergstrom International - AUS to New York - LGA.

ASSISTANT: Certainly. Can you please provide your preferred travel dates?

USER: I'd like to leave DEC28 and return DEC30 for the New Year.

ASSISTANT: Please hold while I attempt to find a flight matching your preferences. There is a flight that fits your criteria on UA with 1 connection. Do you want to book a ticket?

USER: How much would that cost?

ASSISTANT: The flight costs 200.

USER: Does that one leave in the afternoon?

ASSISTANT: For the departing flight, returning, or both?

USER: Sorry. That's for the departing time.

ASSISTANT: There are no flights leaving in the afternoon, but I found one for 11PM. Shall I book a ticket?

USER: Thank you, but that one is too late.

ASSISTANT: Sorry for the inconvenience. Thank you for choosing us, we hope to hear from you again the next time you travel. Can you please provide your name for our records?

USER: Sorry.  My name is Raymond Parker.  Is that all you need?

ASSISTANT: Yes, thank you. Do your require any further assistance?

USER: No that's it.  Have a great day.

ASSISTANT: You too, thank you for choosing us, we hope to hear from you again soon.