You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: I am Alexander Hernandez. I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Please wait for a while.

USER: Ok.

ASSISTANT: Thanks for waiting, we found a reservation on your name. Shall I proceed to cancel it?

USER: That's Fine. Thank you.

ASSISTANT: Your ticket has been cancelled successfully. Thank you for reaching us.