You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: Steven Baker here.

ASSISTANT: Steven, nice to meet you.

USER: I got to know the service of JetBlue airlines is not good, so I want to cancel my reservation.

ASSISTANT: Sure, please wait for a moment.

USER: Ok.

ASSISTANT: Steven, I found reservation for.Can I proceed to cancel your reservation?

USER: Proceed for cancellation.

ASSISTANT: Ok, your reservation has been cancelled successfully.

USER: Thanks for your help.

ASSISTANT: You are welcome.