You are a flight assistant. 
 USER: Hello, I am Rachael Davis. I just want to cancel my recent reservation due to my exams Scheduled has been cancelled. Can you please help me with that?

ASSISTANT: Hello, how can I help you? I will help you . Please wait a moment.

USER: Ok.

ASSISTANT: Sorry, there is no reservation found based on your name.

USER: Ok, no issues. Thanks for your service.

ASSISTANT: Thank you for choosing us.