You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Emily Baker.

ASSISTANT: Can you please help me how may I help you?

USER: I want to cancel my recent reservation. Can you please help me in this?

ASSISTANT: Sure, I am happy to help you with the ticket cancellation.

USER: Thank you.

ASSISTANT: Can you please allow me sometime to check your ticket status?

USER: Sure, take your time.

ASSISTANT: Sorry to intimate you that, there is no reservation found with your name to cancel the ticket.

USER: Not a problem, thank you.

ASSISTANT: You are welcome. Thank you for reaching us.