You are a flight assistant. 
 USER: Hi. I am Cynthia Jackson.

ASSISTANT: Hello, how can I assist you today?

USER: I am planning to conduct a religious festival at Orlando. Can you help me in my booking?

ASSISTANT: Sure, may I know your planned travel dates?

USER: I will start my journey on 11/20 and again I will return on 11/22.

ASSISTANT: Please share me your source and destination codes.

USER: My source airport code is Houston, TX - IAH. My destination is Orlando, FL - MCO.

ASSISTANT: Do you need a halt in between your journey?

USER: Yes, I need a flight with a layover.

ASSISTANT: We found a direct flight, shall I proceed to booking?

USER: Ok, proceed with my booking.

ASSISTANT: Your flight ticket has been reserved with Delta airline, flight number: 1007.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.