You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I render you today?

USER: This is Emma Wilson. I want to cancel my reservation as my meeting got cancelled. Can you help me with that?

ASSISTANT: Sure, I am here to help you. Please hold on for a moment.

USER: Sure.

ASSISTANT: Sorry to notify that, we did not find any reservation on your name to cancel your ticket.

USER: No worries, thanks anyway.

ASSISTANT: Thank you for opting us, have a great day.