You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: Can you please hold me a flight ticket in the name of Scott Wilson?

ASSISTANT: Sure. Can I know your travelling dates?

USER: My trip dates are 02/09 - 02/11.

ASSISTANT: Help me with your airport codes please.

USER: I want to fly from Chicago, IL - ORD to reach Atlanta, GA - ATL.

ASSISTANT: Do you need a connecting flight?

USER: Yes.

ASSISTANT: Please, wait for a while.

USER: Sure.

ASSISTANT: Thank you for waiting, there is a flight available with Frontier airline, flight number 1004 with fare 100 and a lay by. Shall I proceed to reserve?

USER: Please reserve.

ASSISTANT: Your reservation has been done.

USER: Thank you.

ASSISTANT: Thank you for reaching us.