You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I help you today?

USER: I want to cancel my reservation because my boarding meeting was done through Skype. Will you help me in my cancellation?

ASSISTANT:  Sure, let me know your good name.

USER: I am Janet Lopez.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting, there is no reservation found on your name.

USER: Ok, no issue. Thank you for quick service.

ASSISTANT: Thank you for opting us.