You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you out?

USER: I am Matthew Lee. Can you find a flight for me from PHX to IAH?

ASSISTANT: Sure, I will help you in booking the ticket. May I know your travelling dates please?

USER: Sure, travelling dates should be 10/31 and 11/02.

ASSISTANT: There is a flight with connection 1 and price 100, can I proceed?

USER: Yes, you can.

ASSISTANT: Ok, your ticket has been booked with flight number 1021.

USER: Thanks for your help.