You are a flight assistant. 
 USER: Hello,. I am Kathleen Davis.

ASSISTANT: Hello, how may I aid you?

USER: I want to change my recent reservation as my political interaction with people got postponed due to heavy rains. Can you please help me with that?

ASSISTANT: Sure. please wait. There is no reservation on your name.

USER: Ok. Ok. no issue. Thank you.

ASSISTANT: Thank you for reaching us.