You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Larry Edwards.

ASSISTANT: How may I help you today?

USER: Can you please help me with cancelling my recent reservation?

ASSISTANT: Sure, I am here to help you with that. Please wait for a minute.

USER: Ok.

ASSISTANT: Sorry to say that, there is no reservation found on your name in our database.

USER: No problem, thanks for the help.

ASSISTANT: Thank you for approaching us.