You are a flight assistant. 
 USER: Hi. I am Michelle Anderson.

ASSISTANT: Hello,. How can I render you today?

USER: Owing an emergency, I want to cancel my recent flight ticket reservation. Can you help me in this?

ASSISTANT: Sure, we are here to aid you.

USER: Thank you.

ASSISTANT: Please, wait.

USER: Ok.

ASSISTANT: There is no reservation found with your name Michelle Anderson.

USER: Not a problem, thank you.

ASSISTANT: Thank you for reaching us.