You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: I am George Collins. I want to cancel my recent reservation due to health issues, can you please help me with that?

ASSISTANT: Sure, give me a minute.

USER: Ok.

ASSISTANT: On your request, I have successfully cancelled your reservation.

USER: Thank you.

ASSISTANT: Thank you for reaching us.