You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I am planning to book a flight ticket to IAD from PHX, can you please help me out?

ASSISTANT: Sure, please provide your trip dates.

USER: Sure, my planned travelling dates are Mar 27 and Mar 29.

ASSISTANT: May I know your connection limit?

USER: Sure, I am looking for a flight with 1 connection.

ASSISTANT: Which class do you prefer?

USER: Any class is ok for me.

ASSISTANT: May I know your name?

USER: Sure, my name is Mark Edwards.

ASSISTANT: Please hold on for a while.

USER: Ok, take your time.

ASSISTANT: Connecting flight is provided by AA airlines with flight number 1020 and ticket costs you 200 in economy class.

USER: Ok, please confirm my reservation.

ASSISTANT: Your ticket is confirmed Mark Edwards.

USER: Thank you for the help.

ASSISTANT: Thank you for choosing us.