You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you today?

USER: Can you please help me in cancel my recent reservation?

ASSISTANT: Sure, I am here to help you with this. May I know your name please?

USER: Steven Robinson.

ASSISTANT: Ok, please wait for a mean while.

USER: Sure.

ASSISTANT: Sorry, there is no active reservation found on your name to cancel it.

USER: Ok, no worries at all. Thank you.

ASSISTANT: You are welcome.