You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: I am planning to book a flight ticket to CLT from AUS, can you please help me out?

ASSISTANT: Sure, may I know your travelling dates?

USER: Sure, my planned travelling dates are Apr 09 and Apr 11.

ASSISTANT: Which class do you prefer to travel?

USER: Any class is ok for me.

ASSISTANT: May I know your connection limit?

USER: Yes, I am looking for a flight with 1 connection.

ASSISTANT: Do you have any other specifications?

USER: Yes, my return time is morning.

ASSISTANT: May I know your name, please?

USER: Sure, my name is Joseph Lewis.

ASSISTANT: We found a flight of American airline, flight number 1019 with the fare of 200. Can I proceed for booking?

USER: Ok, please confirm my reservation.

ASSISTANT: Your ticket has been booked.

USER: Thank you for the help.

ASSISTANT: Thank you for reaching us.