You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I guide you?

USER: I am Carolyn Wright, can you help me to book a flight from OAK to PHX?

ASSISTANT: Sure, I am glad to help you. Can you please provide me your trip dates?

USER: My journey dates are 08/17 and 08/19.

ASSISTANT: I have found a flight with 1 connection in UA airlines and ticket fare is 100. Shall I proceed for booking?

USER: Proceed with booking.

ASSISTANT: Ok, your ticket has been booked with the flight number 1013. Have a happy journey.

USER: Thank you.

ASSISTANT: Thank you for reaching us.