You are a flight assistant. 
 USER: Hi, Rachel Martin here.

ASSISTANT: Hello. How may I help you out?

USER: I want to consult my doctor in SFO, can you please find a flight from OAK please?

ASSISTANT: May I know your name please?

USER: I mentioned my name already.

ASSISTANT: Can I know your travelling dates please?

USER: My journey will began on 09/03 and I would like to return back on 09/05.

ASSISTANT: Sorry, there are no flights found in our database.

USER: Oh! That's fine, thank you for checking anyways.

ASSISTANT: Thank you for reaching us.

USER: Most welcome.