You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: I am Nicole Phillips. I want to cancel my recent reservation, due to health issue. Can you help me out?

ASSISTANT: Sure, please wait a minute.

USER: Sure.

ASSISTANT: There is no reservation with your name.

USER: Not an issue.

ASSISTANT: Thank you for reaching us.

USER: Thank you.