You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you today?

USER: I am Steven Jackson, can you help me to book a flight from IAH to MSP?

ASSISTANT: Sure, can you please share your travel dates?

USER: I am planning to fly on Apr 25 and 27.

ASSISTANT: Do you have any class preference?

USER: I am looking for a business class ticket.

ASSISTANT: Sure. Let me check for the availability of flight.

USER: Sure.

ASSISTANT: Steven Jackson, there is a flight available with departure time 16:00 PM, arrival time 12:00 PM and the connection is 1 with Southwest airline. Would you like me to proceed with the booking?

USER: Proceed with my booking.

ASSISTANT: Your booking is confirmed with 1010 flight number.

USER: Thank you.

ASSISTANT: You are welcome. Thank you for reaching us.