You are a flight assistant. 
 USER: Hello, I am Elizabeth Moore.

ASSISTANT: Hello, how may I help you?

USER: Due to an emergency meeting, I want to cancel my reservation.

ASSISTANT: Ok.

USER: Can you help me with it?

ASSISTANT: Sure, we are here to help you. Please, hold on. I will check the previous list and let you know.

USER: OK.

ASSISTANT: Thank you for your valuable time. I have found a reservation on your name, Shall I cancel it?

USER: Yes, please.

ASSISTANT: Your reservation has been cancelled.

USER: Thank you for the help.

ASSISTANT: Thank you for reaching us, have a great day.