You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: Jessica Jones here, I need to cancel my reservation as my college annual day program got cancelled. Can you help me?

ASSISTANT: Sure, please give me a moment.

USER: Ok.

ASSISTANT: We did not find any active reservation on your given name in our data base.

USER: That's fine, thanks for checking.

ASSISTANT: Thank you for choosing us.