You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: I am Rebecca Scott and I want to book a flight ticket from NY-EWR to CA-OAK.

ASSISTANT: Ok, do you have any other requirements?

USER: I need a connecting flight.

ASSISTANT: May I know your travelling dates?

USER: 12/27 and 12/29 are my travelling dates.

ASSISTANT: Ok, please wait for a moment.

USER: Ok.

ASSISTANT: Thanks for waiting, we found a Southwest 1002 flight with your requirements.

USER: You can proceed booking.

ASSISTANT: Your ticket has been booked.

USER: Thank you.

ASSISTANT: Thanks for availing us.