You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I oblige you?

USER: Can you please assist me for booking with a direct flight to Austin, TX - AUS?

ASSISTANT: Sure, please provide your boarding point.

USER: Sure, I am heading from Oakland, CA - OAK.

ASSISTANT: Ok, May I know your departure day and arrival day?

USER: Sure, I will depart on 02/17 and return on 02/19.

ASSISTANT: Ok, please provide your name.

USER: Sure, you can reserve on the name of Margaret Evans.

ASSISTANT: Ok, please standby.

USER: Sure.

ASSISTANT: Thank you for your time, No flights were found with your given details.

USER: Ok, I will choose another alternative to go. Thank you.

ASSISTANT: Thank you for choosing us.