You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you at this moment?

USER: I need to book a flight ticket from JFK to CLT to enjoy music festivals.

ASSISTANT: Sure, I will assist you with that. Could you please mention your preferable travel dates?

USER: Sure, my scheduled dates are Jan 21 and Jan 23.

ASSISTANT: Do you have any limits on number of connections?

USER: I prefer maximum 1 connection in between journey.

ASSISTANT: May I know your name for further process?

USER: Sure, Alexander Mitchell here.

ASSISTANT: Do you have any another specifications?

USER: No.

ASSISTANT: Ok, please hold on a moment.

USER: Sure.

ASSISTANT: Sorry, no flights are available in this route as per your requested dates.

USER: Ok, no issues. Thank you for your assistance.

ASSISTANT: Thank you for reaching us.