You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you today from my end?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, I am here to help you out. Please provide me your name to check whether any active reservation found or not.

USER: Ok, myself Amy Robinson.

ASSISTANT: Sorry, there is no reservation on our database.

USER: Ok, fine thank you for checking.

ASSISTANT: Thank you for reaching us Amy Robinson.