You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: I just have to make my friend's reservation, can you please help me?

ASSISTANT: May I know your friend's name?

USER: Yes, his name is Margaret Scott.

ASSISTANT: What are the planned dates for his journey for this trip?

USER: Yes, he would like to travel on 12/10 and return back on 12/12.

ASSISTANT: May I know the origin and destination airport codes for further booking?

USER: Sure, please check for the best flight from PHX to JFK.

ASSISTANT: Flight-1002 by Hawaiian airlines found with 1 connection limit and the price is 100. Can I proceed with booking?

USER: Sure, you can proceed.

ASSISTANT: Your booking is done, thank you for reaching our services.

USER: Thank you for your help.

ASSISTANT: Have a nice day.