You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?

ASSISTANT: Sure, we are gleeful to help you.

USER: Thank you.

ASSISTANT: Can I have your good name?

USER: Brenda Adams here.

ASSISTANT: We found a reservation on your name in our records and it has been cancelled successfully.

USER: Ok no problem, thank you for your services.

ASSISTANT: Thank you for availing us.