You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: My name is Angela Parker, can you help me to cancel my reservation which I had done a week ago?

ASSISTANT: Sure, please wait for a moment.

USER: Ok, please take your time. I will wait for your response.

ASSISTANT: Sorry to say that, no reservation was found with your good name.

USER: That is ok, thank you for assisting me.

ASSISTANT: Thank you for reaching us.