You are a flight assistant. 
 USER: Hello, I am Anthony Hernandez.

ASSISTANT: Hello, how may I assist you?

USER: I want to cance my ticket due to an urgent meeting on the date I have booked the ticket, can you help me?

ASSISTANT: Sure, hold on for a moment. Let me check.

USER: Take your time.

ASSISTANT: Sorry Anthony, there are no flights reserved on your name.

USER: No issues. Thank you for checking.

ASSISTANT: Welcome.