You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I'm Joshua Collins. I want to attend a wedding in Charlotte.Can you book a ticket from NY - EWR to NC - CLT?

ASSISTANT: Sure, may I know your travelling dates?

USER: I want to depart on 11/10 and return by 11/12. The connection limit is 1.

ASSISTANT: Sorry, no flights found on your details.

USER: That's Ok.

ASSISTANT: Thank you for contacting us.

USER: Thank you for your help.