You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I am Susan Thomas, Can you help me to make a reservation from OAK to IAH?

ASSISTANT: Sure, I will help you. Could you please let me know your travel dates?

USER: My trip dates are on Feb 27 and Feb 29.

ASSISTANT: Ok, do you have any class preferences?

USER: No.

ASSISTANT: Flight-1000 is available with UA airlines and the ticket price is 100 only. Shall I book the ticket for you?

USER: You can proceed.

ASSISTANT: Susan Thomas, your ticket is confirmed successfully.

USER: Thank you for booking my ticket.

ASSISTANT: You are welcome and thank you for reaching us.