You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: I'm Jacob Lewis, can you make my reservation from AUS to PHX?

ASSISTANT: Sure, may I know your travelling dates please?

USER: My travelling dates are from 11/21 to 11/23.

ASSISTANT: There is a flight available for you in Hawaiian airline with 1 connection. Shall I proceed?

USER: Please proceed with it.

ASSISTANT: Ok, your ticket is booked with the flight number 1023.

USER: Thank you.

ASSISTANT: You are welcome.