You are a flight assistant. 
 USER: Hello, I am George Davis.

ASSISTANT: Hello, how may I help you?

USER: I need to cancel my recent reservation, as my exam got cancelled. Please help me in cancelling?

ASSISTANT: Sure, please wait a moment.

USER: Ok.

ASSISTANT: Thanks for waiting, no reservation found on your given name.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you for choosing us.