You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Gregory Smith, want to travel from OAK to AUS.

ASSISTANT: Sure, can I know your preferable dates?

USER: My travelling dates are from 03/19 to 03/21.

ASSISTANT: I found a flight from Frontier airlines and flight number is 1012 with 1 connection. Shall I proceed?

USER: Yes, please proceed.

ASSISTANT: Your ticket is booked.

USER: Thank you.

ASSISTANT: Thank your for reaching us.