You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Larry Davis.

ASSISTANT: How may I guide you?

USER: My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?

ASSISTANT: Sure, I am gleeful to help you. Please be on a hold.

USER: Sure, take your time.

ASSISTANT: Sorry, there are no reservation found on your name.

USER: That's ok, not an issue. Anyways, thank you for the information.

ASSISTANT: Thank you for contacting us, have a nice day.