You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, do you need any help from us?

USER: I would like to visit Olympic Sculpture Park at Seattle with my friends, could you please help me in booking a ticket from OAK to SEA?

ASSISTANT: I understand your request and will be happy to help you.

USER: Thank you.

ASSISTANT: Could I have your name please?

USER: Sure, my name is Melissa Hernandez.

ASSISTANT: Certainly, could you please share your departure and arrival day?

USER: Sure, my planned journey dates are 01/19 and 01/21.

ASSISTANT: The Southwest airline with flight number 1012 is available having fare as 100 and connection as 1.

USER: Ok, please book my ticket.

ASSISTANT: Fine, your reservation is confirmed.

USER: Thank you for your help.

ASSISTANT: My pleasure. If any other questions arise, please feel free to contact us at any time.