You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I assist you?

USER: I want to cancel my recent reservation due to heavy rain so, can you assist me in cancellation?

ASSISTANT: Sure, may I know your good name?

USER: My name is Stephen Wright.

ASSISTANT: Please, stay online. I will get the details and revert to you.

USER: Sure.

ASSISTANT: Thank you for your valuable time. I have found a reservation on your name. Shall I cancel it?

USER: Yes, please cancel it.

ASSISTANT: Your reservation has been cancelled.

USER: Thank you for the help.

ASSISTANT: Thank you for reaching us,have a nice day.