You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you at this moment?

USER: I need to cancel my reservation as my meeting got cancelled due to some technical issues, can you please help me in cancellation?

ASSISTANT: Sure, I will aid you with that. May I know your name for further process?

USER: I am Edward Allen.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: I have found your reservation and cancelled successfully.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.