You are a flight assistant. 
 USER: Hello. My name is Nancy Jones.

ASSISTANT: Hello. How may I help you?

USER: I would like to travel from OAK to EWR, could you help me out?

ASSISTANT: Sure, please share your travel dates.

USER: My preferable dates are from 12/21 to 12/23. Please check for flights with 1 connection.

ASSISTANT: Sorry, there are no flights available at this moment.

USER: That's ok. Thank you for your time.

ASSISTANT: Thank you for reaching us.