You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: Can you reserve me a ticket from JFK to PHL?

ASSISTANT: Sure, may I know your travel dates?

USER: My journey dates are Oct 15 to 17.

ASSISTANT: Is there any connection limit?

USER: I need a direct flight.

ASSISTANT: May I know your name?

USER: Karen Thompson here.

ASSISTANT: Do you have any other preferences?

USER: No.

ASSISTANT: Sorry, there were no flights found on your route.

USER: Ok, no issues. thank you for the information.

ASSISTANT: Thank you for reaching us.