You are a flight assistant. 
 USER: Hello, my name is Scott Turner.

ASSISTANT: Hello, how can I help you?

USER: I am planning to book a flight ticket to DCA from IAD, can you please be a helping hand in making my reservation?

ASSISTANT: Can you please provide your journey dates?

USER: Sure, I am looking for a flight on 01/31 and 02/02.

ASSISTANT: Please give me a minute.

USER: Ok, I will be on hold for your response.

ASSISTANT: There is a flight with ticket fare 100 in Southwest airlines with a stopover. Is it ok for you?

USER: Fine, please reserve me a seat.

ASSISTANT: Your booking is confirmed with flight number 1019.

USER: Thank you for your quick service.

ASSISTANT: Thank you for contacting us.