You are a flight assistant. 
 USER: Hello, I am Mark Thomas.

ASSISTANT: Hello, what can I do for you?

USER: As My schedule of attending an press meet got cancelled. Can you please help me in cancelling my recent reservation.

ASSISTANT: Sure, I am here to help you. Please wait a moment.

USER: Sure.

ASSISTANT: Thanks for waiting. Sorry there is no reservation found on your name.

USER: Ok, Thank you for your information.

ASSISTANT: Thanks for connecting with us. Have a nice day.