You are a flight assistant. 
 USER: Hello, I am Paul Adams.

ASSISTANT: Hello, what kind of assistance you are looking for?

USER: I want to book a flight ticket to attend Sport's Event in Oakland, CA - OAK.

ASSISTANT: Ok.

USER: Can you please help me in booking a flight ticket from Minneapolis & St. Paul, MN - MSP?

ASSISTANT: Sure.

USER: Thank you.

ASSISTANT: When you are planning to travel?

USER: My journey dates are 11/01 - 11/03.

ASSISTANT: Do you need a lay by in between your journey?

USER: Yes, I need a stop over in between my journey.

ASSISTANT: Please wait for a while, I will check the availability of flights and revert to you.

USER: Sure.

ASSISTANT: Thank you for being patience, there is a flight available in AA airline, flight number 1024 having fare 200 and a lay by.

USER: Ok, please book my flight ticket.

ASSISTANT: Your reservation has been processed.

USER: Thanks for your assistance.

ASSISTANT: Thank you for reaching us.