You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I want to cancel my recent reservation, can you please help me in that?

ASSISTANT: Sure, we are happy to help you. Please help me with your good name.

USER: My name is Brenda Clark.

ASSISTANT: Sorry, we did not find any active reservation your name in our records.

USER: Ok, that's not a problem. Thanks for your information.

ASSISTANT: Thank you for choosing us.