You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: Can you make a flight reservation for me?

ASSISTANT: Sure, may I know your airport codes?

USER: I want to travel from PA-PHL to NY-JFK.

ASSISTANT: Can you please tell me your travel dates?

USER: My travel dates are 10/18 and 10/20.

ASSISTANT: Please wait a moment. I found a flight for you with 1 connection. Shall I proceed?

USER: You can proceed.

ASSISTANT: Your ticket has been booked with flight 1017 and airline is Spirit.

USER: Thanks for your help.

ASSISTANT: Thank you for reaching us.