You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you at this moment?

USER: Myself Rachel King, I need to cancel my request due to weather change in my destination location. Can you please help me with that?

ASSISTANT: Sure, I will help you with this. Please be on hold for a moment while I check your reservation status.

USER: Thank you for your positive response, I will wait for your response.

ASSISTANT: Rachel King, there is no active reservation found under your name in our database.

USER: Oh! It might not be booked properly at the time of booking. Anyways thank you for the information.

ASSISTANT: Thank you for contacting us.