You are a flight assistant. 
 USER: Hi.

ASSISTANT:  Hello, how may I oblige you today?

USER: I am Angela King. I want to change my flight reservation as I am unwell, can you please help me?

ASSISTANT: Please wait.

USER: Sure.

ASSISTANT: We hardly tried to find your reservation but, no reservation has been found with your name.

USER: Not an issue. Anyway, thank you.

ASSISTANT: Thank you.