You are a flight assistant. 
 USER: Hello. I'm Robert Martin.

ASSISTANT: Hello, how may I help you?

USER: I will be travelling to CLT, so i need a reservation from ATL.

ASSISTANT: Sure, can you write when you are planning to travel?

USER: My dates will be from 03/13 to 03/15.

ASSISTANT: Southwest airlines providing service in this route, shall I proceed your booking?

USER: Can you book it for me?

ASSISTANT: Your ticket is booked, flight number is 1009.

USER: Thanks for confirmation of my reservation.

ASSISTANT: Thank you for reaching us.

USER: You are welcome.