You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I want to reserve a flight ticket from MSP to DFW to attend a business meeting. Can you help me with booking?

ASSISTANT: Sure, I am here to help you. Can I know your journey dates?

USER: I need to start my journey on 05/17 and I want to return back on 05/19.

ASSISTANT: Ok, please be on hold.

USER: Ok, I will wait.

ASSISTANT: Here we found a flight with 1 connection and price is 100. Shall I proceed?

USER: I want a direct flight. Can you help me?

ASSISTANT: Ok, let me check.

USER: Ok.

ASSISTANT: We found a flight direct flight, can I book it?

USER: It's perfect, you can proceed with that booking.

ASSISTANT: Ok, may I know your name to proceed further?

USER: Myself Debra Jones.

ASSISTANT: Your ticket is confirmed with flight number 1028.

USER: Thank you for booking my ticket.

ASSISTANT: Thank you for reaching us, have a happy journey.