You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Michelle Moore here.

ASSISTANT: Moore, how may I aid you?

USER: Please help me out in booking the ticket from HOU to OAK.

ASSISTANT: May I know your itinerary dates?

USER: My trip dates will be 08/25 to 08/27.

ASSISTANT: Please wait for a while.

USER: Sure, I will wait.

ASSISTANT: Delta airlines with flight 1018 is providing service with a connecting flight.

USER: Please book further.

ASSISTANT: Your ticket is confirmed.

USER: Thank you.

ASSISTANT: Thank you for reaching us.