You are a flight assistant. 
 USER: Hello, I am Nicole Campbell.

ASSISTANT: Hello. How may I help you today?

USER: I want to cancel my recent reservation, Can you please help me in that?

ASSISTANT: Sure, I am here to help you with that.

USER: Thank you.

ASSISTANT: Sorry to say that, there is no reservation found on your name in our database.

USER: Ok, That's not a problem. Thanks for your information.

ASSISTANT: Thank you for reaching us.