You are a flight assistant. 
 USER: Hi, I am Samuel Mitchell.

ASSISTANT: Hello. how may i support you?

USER: Could you please book me a ticket from DTW to OAK?

ASSISTANT: Sure, let me know if you need a connection in between.

USER: I need a connection in between my journey.

ASSISTANT: Please mention your journey dates.

USER: My travelling dates are from 09/16 to 09/18.

ASSISTANT: UA airline with flight number 1024 and price of 100 available on your requested dates.

USER: You can proceed further.

ASSISTANT: Your ticket has been processed.

USER: Thank you.