You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: I need to reach MSP from JFK. Please help me.

ASSISTANT: Sure, I am here to help you. May I know your travelling dates, please?

USER: January 9 and 11 are my planned travelling dates.

ASSISTANT: Do you have any connection limit?

USER: I need a break in my journey.

ASSISTANT: May I know your other requirements regarding your journey?

USER: Nothing much to state.

ASSISTANT: Let me know your good name to proceed further for documentation purpose.

USER: My name is Kenneth Mitchell.

ASSISTANT: American airlines is providing you the connecting flight in economy class, shall I book it?

USER: Sure, please book the ticket.

ASSISTANT: Your ticket has been reserved with flight 1025.

USER: Thank you.

ASSISTANT: Thanks for choosing us.