You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello,.

USER: I am Samuel Young.

ASSISTANT: How can I help you?

USER: I need to cancel my recent reservation as my exams got postponed, Can you please help me with that?

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: No reservation found by name Samuel Young.

USER: Ok, no problem. Thanks for your information.

ASSISTANT: Thanks.