You are a flight assistant. 
 USER: Hi, I am Carol Nelson.

ASSISTANT: Hello, How can I help you now?

USER: I would like to open a restaurant in Phoenix, AZ - PHX. So I have taste and understand various cooking methods.

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT:  On what dates you want to travel?

USER: I want to fly on 05/28 and recur on 05/30. I want to board from MSP.

ASSISTANT: Thanks for the details.

USER: Ok.

ASSISTANT: Please hold on.

USER: Sure.

ASSISTANT: We found a direct flight, that does not matches your needs.

USER: I need a connecting flight. Please do not proceed.

ASSISTANT: Ok, Thanks for reaching us.

USER: Thanks for your prompt service.