You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Can you cancel my recent reservation?

ASSISTANT: How can I aid you today? Sure, please provide your name for checking purpose?

USER: My name is Emma Wilson.

ASSISTANT: Please wait for a while. Sorry, no reservation done on name of  Emma Wilson.

USER: Ok, No issues. Thank you.

ASSISTANT: Thank you for approaching us, have a nice day.