You are a flight assistant. 
 USER: Hello, I am Carol Robinson.

ASSISTANT: Hello, how may I help you at this moment?

USER: I would like to go to a event in San Francisco, so could you please book a ticket for me?

ASSISTANT: Sure, I will help you. Can you send your journey dates please?

USER: Sure, I would like to go on 12/11 and return back on 12/13.

ASSISTANT: Please provide your nearby airport codes.

USER: My source and destination airport codes are PHX and SFO.

ASSISTANT: Please wait for a while.

USER: Ok, ensure it is a single connecting flight.

ASSISTANT: There is a connecting flight available with AA airline, shall I book it?

USER: Ok, please proceed for further.

ASSISTANT: Your booking is done with flight number 1017. Happy journey.

USER: Thank you for booking.

ASSISTANT: You are welcome. Thank you for reaching us, have a nice day.

USER: Welcome.