You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: I want to cancel my recent reservation, as my health is not good to travel. Can you please help me with this?

ASSISTANT: Please provide me your good name.

USER: I am Brandon Adams.

ASSISTANT: Sorry Adams, no reservation found under your name.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: My pleasure, have a nice day.