You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you today?

USER: Could you please book me a flight ticket form CLT to MCO?

ASSISTANT: Sure, could I have your trip dates, please?

USER: I want to travel on 09/16, and return on 09/18.

ASSISTANT: Do you have any preferences?

USER: I need a connecting flight.

ASSISTANT: May I know your good name?

USER: I am Jerry Evans.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: Ok, no problem. Thanks for the information.

ASSISTANT: Thank you for choosing us.