You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I serve you today?

USER: Please help me to change my recent reservation locations.

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: May I know your name?

USER: I am Jacob Martin.

ASSISTANT: Please wait for a while.

USER: Sure, take your time.

ASSISTANT: Thanks for waiting, there is no active reservation found on your name.

USER: That's ok, thank you for checking.

ASSISTANT: Thank you for availing us.