You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: Joshua Collins here. Can you please assist me in reserving a flight ticket from MCO to PHX?

ASSISTANT: Sure, I am happy to help you in that flight ticket booking. May I know your planned journey dates?

USER: Thank you. My travelling dates are 01/01 and 01/03.

ASSISTANT: Please give me a moment.

USER: Ok, please make sure that the connection limit is 0.

ASSISTANT: I have checked with your information, there are no flight with your intent to book the flight ticket.

USER: It's ok, I will reach some other agency to book the ticket. Thank you for searching the flight.

ASSISTANT: Sorry for the trouble and next time we will serve you better.

USER: It's ok.

ASSISTANT: Thank you for reaching us, have a nice day.