You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I support you today?

USER: Can you please help me to cancel my reservation?

ASSISTANT: Sure, I am here for that. Please mention your name to search for the status of your reservation?

USER: My name is Rebecca Jackson.

ASSISTANT: Thanks for the details, please wait.

USER: Ok.

ASSISTANT: Thanks for waiting. We found a reservation on your name in the reservation list. Shall I proceed to cancel?

USER: Ok, please cancel it.

ASSISTANT: Your ticket has been cancelled.

USER: Thanks for your service.

ASSISTANT: Thank you for assisting us.