You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: Myself Karen Young from Charlotte. I have to go to New York next week for my film shooting purpose. Can you please book a flight ticket from CLT to JFK?

ASSISTANT: Sure, may I know your planned travel dates?

USER: Thank you for your positive response, I want to take off on 09/05 and please confirm my return ticket also on 09/07.

ASSISTANT: There is a direct flight is available and airfare is about 100. Shall I proceed in booking?

USER: That's fine, please confirm this flight ticket for me.

ASSISTANT: Your ticket has been confirmed for the flight 1028 in Southwest airlines.

USER: Thank you for your service.

ASSISTANT: Thank you for opting us.