You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you today?

USER: Can you aid me in booking a flight ticket from HOU to OAK?

ASSISTANT: Sure, I am here to help you. May I know your travel dates please?

USER: I am planning to start on Sep 11th and return back on Sep 13th.

ASSISTANT: Ok, do you have any specifications?

USER: Make sure that connection limit is 1.

ASSISTANT: Ok, hold on for a moment. Let me check. May I know your name please?

USER: Take your time. I am Brenda Baker.

ASSISTANT: Sorry Brenda Baker, there are no flights available on your requested dates.

USER: No issues. Thank you for checking.

ASSISTANT: Welcome, thank you for choosing us. Have a great day.