You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: I would like to travel from CLT to IAH as a business trip, can you do the reservation?

ASSISTANT: Please help me with your journey dates.

USER: My trip dates are 04/09 and 04/11.

ASSISTANT: Do you need any connection limit?

USER: I need break in my journey.

ASSISTANT: Are there any other requirements?

USER: No.

ASSISTANT: May I know your name?

USER: Laura Roberts here.

ASSISTANT: United Airlines is providing direct flight on this route with a ticket fare of 200 and flight departs at 22:00 hours and arrives at 19:00 hours, shall I book your ticket in this flight?

USER: Go ahead.

ASSISTANT: Your ticket is confirmed in flight 1028.

USER: Thank you so much.

ASSISTANT: Thank you for opting us.