You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you today?

USER: I am Michelle Anderson. My plan to visit Houston has been postponed due to bad weather, can you please help me in cancelling my recent reservation.

ASSISTANT: Sure, please wait a moment. Sorry, no reservation found on your name.

USER: Ok, no issue.

ASSISTANT: Thank  you.

USER: Thanks for your information.