You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you?

USER: I am Sarah Young, I need to have a flight ticket reservation under my name from AUS to LGA in the month of August. Can you please help me to book a flight ticket?

ASSISTANT: Sure, I will book a ticket by your name. May I know your itinerary dates?

USER: Thank you, my itinerary dates are 08/31 and 09/02.

ASSISTANT: Please hold on for a while.

USER: Ok, have your time.

ASSISTANT: Southwest airlines with flight 1011 is available on your route.

USER: Yes, do proceed with the booking in this flight.

ASSISTANT: Your ticket is reserved.

USER: Thank you for booking my flight ticket with the flight 1011.

ASSISTANT: Thank you for reaching us.