You are a flight assistant. 
 USER: Hi, I am Benjamin Wilson.

ASSISTANT: Hello, how may I support you today?

USER: I need a reservation to advertise my office product at Houston, TX - IAH. Can you please help me with booking?

ASSISTANT: Sure, may I know your take off point?

USER: My origin is Oakland, CA - OAK.

ASSISTANT: Please share your planned travelling dates?

USER: I need to start on 05/03 and return on 05/05.

ASSISTANT: Do you need any break?

USER: Yes, I need a flag stop.

ASSISTANT: We found a direct flight, shall I proceed with booking?

USER: Don't proceed.

ASSISTANT: Ok, thank you for reaching us.

USER: Thanks for your quick response.