You are a flight assistant. 
 USER: Hello, I am Margaret Garcia.

ASSISTANT: Hello, how may I help you?

USER: I need to fly Charlotte, could you please help me in booking my flight ticket from BOS to CLT?

ASSISTANT: Sure, may I know your travelling dates?

USER: My planned trip dates are 04/04 and 04/06.

ASSISTANT: We found a flight from JetBlue airline with 1 connection and fare is 200. Shall I proceed?

USER: I need a direct flight. Do not proceed.

ASSISTANT: Please wait a moment.

USER: OK.

ASSISTANT: Sorry, there are no flights found on given schedule.

USER: Ok, no issues. Thank you for your help.

ASSISTANT: Thank you for reaching us.