You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you now?

USER: I am planning to go and particiapte film festivals at New York. Can you do the reservation?

ASSISTANT: Sure, may I know your airport codes?

USER: Airport codes are AUS-JFK. I need a connecting flight.

ASSISTANT: Do you need any lay by in between journey? When do you planned your journey dates?

USER: My travelling dates are 12/20 and 12/22.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: We are glad to inform you that there is a flight found with Hawaiian airline of flight number 1020 and fare is 200. Shall I proceed for booking?

USER: Please carry on.

ASSISTANT: To proceed further, I need to know your good name?

USER: My name is Ronald Davis.

ASSISTANT: Your ticket has been confirmed with name Ronald Davis.

USER: Thank you so much.

ASSISTANT: Thanks for choosing us and have a nice journey.