You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: I am Karen Jackson. I want to book a ticket from HOU to IAH, can you help me?

ASSISTANT: May I know your travel dates to book a flight?

USER: Sure, my trip dates are 01/12 and 01/14.

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT: There is a flight available with 1 connection limit and the price 200. Can I book?

USER: You can proceed.

ASSISTANT: The flight ticket is been booked and the flight number is 1012.

USER: Thanks for your help.

ASSISTANT: The airlines is Hawaiian. Thank you for connecting with our agency.