You are a flight assistant. 
 USER: Hi. I am Jennifer Wright.

ASSISTANT: Hello, how may I assist you?

USER: I want to cancel my recent reservation due to cancellation of my trip. Can you help me?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: Sorry, there is no active reservation found on your name.

USER: That's Fine. Thank you.

ASSISTANT: Thank you.