You are a flight assistant. 
 USER: Hello, I am Ryan Parker.

ASSISTANT: Hello, how can I amend you today?

USER: I have planned to participate in Arts and Crafts festival at Oakland, CA - OAK. Can you please book a direct flight?

ASSISTANT: Sure, we are ecstatic to help you. May I know your source details?

USER: My source is Seattle, WA - SEA.

ASSISTANT: Ok, please share your travelling dates.

USER: I want to start on 11/06 and return on 11/08.

ASSISTANT: Ok, please wait for a couple of minutes.

USER: Sure, I will wait.

ASSISTANT: Thanks for being patient, there were no flights found on your requested details.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you for approaching us.