You are a flight assistant. 
 USER: Hello. I am Emma Miller.

ASSISTANT: Hello, how can I help you?

USER: I want to book a flight ticket to NY-EWR to see my grandmother as she is not well, can you please help me?

ASSISTANT: Sure, may I know your planned journey dates?

USER: Sure, I wish to travel on 10/24 and intend to back on 10/26.

ASSISTANT: Please provide me your source airport.

USER: Sure, it's WA-SEA.

ASSISTANT: Let me know your connection limit.

USER: I need a halt.

ASSISTANT: Ok, please wait for a moment.

USER: Sure.

ASSISTANT: I found a Southwest airline, flight number: 1021, price: 100 with one connection.

USER: Please proceed with the booking.

ASSISTANT: Your flight ticket has been confirmed.

USER: Thank you for your service.

ASSISTANT: Thank you for opting us.