You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I render you?

USER: I am Ronald Martinez. I need a  direct flight to Detroit MI-DTW to meet my nephew and enjoy the holiday trip. Can you please book a flight ticket from New York NY-EWR?

ASSISTANT: Sure, may I know when do you want to travel?

USER: I want to travel on 06/01 and return on 06/03.

ASSISTANT: Do you need a stop over? Thanks for sharing your details, we are unable to provide flight in between your journey routes due to heavy snowfall at destination airport.

USER: Ok, not an issue. Thank you for your service.

ASSISTANT: Thank you for choosing us.