You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: Susan Roberts here.

ASSISTANT: Ok.

USER: I need to travel Phoenix, can you please book ticket from ATL to PHX?

ASSISTANT: Sure, will you mention your travelling dates please?

USER: My travelling dates are 09/05 and 09/07.

ASSISTANT: Please give me a moment.

USER: Take your time.

ASSISTANT: Thanks for waiting, there is a flight with price 100 and the connections 1 is available. Shall I confirm your ticket?

USER: Please proceed with the booking.

ASSISTANT: Your ticket is booked. The flight number is 1000 and the airline is Southwest.

USER: Thank you for helping me.

ASSISTANT: Welcome, have a great day.