You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello.

USER: I am Carol Martin.

ASSISTANT: How can I aid you?

USER: Can you please cancel my reservation, due to cancel of my trip with friends?

ASSISTANT: Sure, I will help you. Please wait a minute.

USER: Sure.

ASSISTANT: Thanks for waiting.

USER: Ok.

ASSISTANT: There is no active reservation on your name.

USER: Ok, no issue. Thank you.

ASSISTANT: Thank you.