You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you now?

USER: I am Pamela Lee, I am looking for a flight from HOU to MSP. Please can you help?

ASSISTANT: Ok, I will be happy to serve you. Please can I know your travel dates?

USER: Ok, my travel dates are 02/01 and 02/03.

ASSISTANT: There is a flight available with 1 connection limit and the price is 100. Can I book it?

USER: I need a flight with 0 connection.

ASSISTANT: Sorry, there is no direct flight in your route at this moment. Thank you for availing.

USER: That's ok, not a problem. Thank you for helping me.