You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I am Linda Wilson.

ASSISTANT: Linda, may I know your travelling details?

USER: Can you please book a ticket from HOU to ORD? My travelling dates are 11/18 and 11/20.

ASSISTANT: Ok, wait a minute.

USER: Sure.

ASSISTANT: I found a flight for you, can I book your ticket?

USER: May I know the connection and price?

ASSISTANT: The airline is AA and the flight number is 1022. The price is 100 and connection is 0.

USER: I need a flight with 1 connection.

ASSISTANT: Linda, we haven't found a flight with 1 connection.

USER: Ok, that's fine. Thank you for your information.

ASSISTANT: Thank you.