You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Jason Edwards.

ASSISTANT: How can I help you at this moment?

USER: Can you please book a flight ticket from JFK to ORD?

ASSISTANT: Sure, I will help you with this. Could you please share your planned dates to proceed further?

USER: Sure, I need to travel on dates of 08/09 and 08/11.

ASSISTANT: Wait a moment please.

USER: Sure, take your time.

ASSISTANT: Jason Edwards, there are no flight services available on your provided dates on this route.

USER: It's ok fine, no problem. I will go with another agency. Anyway, thank you for your time.

ASSISTANT: Thank you for utilising our service.

USER: Most welcome.