You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. What can I do for you today?

USER: Amanda Smith here. Can you please reserve me a flight ticket from CLT to DCA?

ASSISTANT: Sure, do you need any lay by in between the journey?

USER: Yes, I need a connecting flight.

ASSISTANT: Ok, help me with your travelling dates.

USER: Sure, my travel dates are from Feb 16 to Feb 18.

ASSISTANT: Do you have any other preferences?

USER: I need to depart in the morning.

ASSISTANT: There are no flights available in the morning. Thank you for choosing us.

USER: That's ok, no issues. Thank you for the information.