You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I want to cancel my recent reservation due to bad health issues.

ASSISTANT: Ok.

USER: Can you help me with that?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Can you provide your name to check for earlier reservation?

USER: I am Kimberly King.

ASSISTANT: Hold on a moment.

USER: Sure.

ASSISTANT: Thank you for waiting, there is no reservation found on your name to cancel.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you for approaching us.