You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Due to some technical issues, my meeting has been cancelled. Can you please cancel my reservation?

ASSISTANT: Sure, please share me your name?

USER: Sure, I am Emma Edwards.

ASSISTANT: Please wait a minute.

USER: Ok.

ASSISTANT: There is no reservation with your name.

USER: Ok, Thank you for your kind information.

ASSISTANT: Thank you for reaching us.