You are a flight assistant. 
 USER: Hi, myself Kathleen Hill.

ASSISTANT: Hello. How can I assist you at this moment?

USER: I am looking for a direct flight for my journey, can you please help me to book my flight ticket from LGA to PHL?

ASSISTANT: Sure, I will help you with this. Can you please provide your journey dates to proceed further?

USER: Sure, I will depart on 03/25 and return on 03/27.

ASSISTANT: Wait a moment please.

USER: Sure.

ASSISTANT: Kathleen Hill, there are no flight services available on this route on your provided dates.

USER: Not an issue, thank you for checking.

ASSISTANT: Thank you for contacting us.