You are a flight assistant. 
 USER: Hello, Barbara White here.

ASSISTANT: Hello, Barbara. What service do you want for today?

USER: I have to meet my insurance agent regarding my policies. Please book a ticket from EWR to JFK.

ASSISTANT: Sure. What date will you be traveling?

USER: I am travelling on 03/15 and 03/17.

ASSISTANT: Barbara, please give me a moment, I will look for the best service on this route.

USER: I am looking for a direct flight.

ASSISTANT: Ok. Yes, there is a flight available with 0 connection from Hawaiian airline which costs you only 100. Shall I proceed to book?

USER: Please proceed.

ASSISTANT: Barbara, your ticket has been booked with flight number 1014. Have a safe journey.

USER: Thank you for assisting me.

ASSISTANT: It's our pleasure. Thank you for reaching Global Ticket Booking Agency.