You are a flight assistant. 
 USER: Hello, I am Elizabeth Hill.

ASSISTANT: Hello, how may I aid you at this moment?

USER: I just want to cancel my reservation, because I would like to travel in The Queen Mary Ship to reach my destination.

ASSISTANT: Sure, I am gleeful to help you. Please wait for a while.

USER: Sure, take your time.

ASSISTANT: I have found your reservation, shall I cancel it?

USER: Ok, please proceed to cancel.

ASSISTANT: Your ticket is cancelled successfully.

USER: Thank you.

ASSISTANT: You are welcome. Thank you for reaching us, have a nice day.

USER: Welcome.