You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello.

USER: I am Melissa Green.

ASSISTANT: How can I help you at this moment?

USER: Could you help me in booking me a plane from CLT to reach ORD?

ASSISTANT: Sure.

USER: Thank you.

ASSISTANT: What are your departure and arrival dates?

USER: I will depart on 07/10 and 07/12 is my arrival date.

ASSISTANT: Wait a minute, I will get back to you.

USER: Sure, I will wait.

ASSISTANT: You have a flight with 1 connection of price 100 in 1023.

USER: Proceed with my booking.

ASSISTANT: Your ticket is confirmed with AA airline.

USER: Thank you for kind help.

ASSISTANT: Thank you for picking us.