You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: I need to book a flight ticket from OAK to EWR, can you help me in booking a flight ticket?

ASSISTANT: Sure, please share your planned travel dates?

USER: Sure, my journey dates are Feb 5 and Feb 7.

ASSISTANT: Do you have any connection limit?

USER: I prefer maximum one connection.

ASSISTANT: Any other preferences?

USER: No.

ASSISTANT: Can I have your name please?

USER: Sure, Emily Anderson here.

ASSISTANT: Southwest airlines flight 1020 available with connection and fare is 100, shall I confirm this economy class flight?

USER: Yes, you can.

ASSISTANT: Ok, your ticket has been processed.

USER: Thank you for your assistance.

ASSISTANT: Thank you for opting us.