You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I need to cancel my reservation due to my planned event got cancelled so please help me with that.

ASSISTANT: Yes, I will help you.

USER: Thank you.

ASSISTANT: Please, provide your name for checking the reservation status under your name.

USER: Sure, myself Jason Wright.

ASSISTANT: Sorry Wright, there is no reservations under your name.

USER: Oh! It might be cancelled already.

ASSISTANT: Yes.

USER: Anyway, thank you for your time.

ASSISTANT: It's ok. Thank you for reaching out here.

USER: Most welcome.