You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: I'm Amanda Brown here.

ASSISTANT: Nice to meet you, Amanda.

USER: I want to travel from CLT to IAD, to attend a conference meeting at Washington.

ASSISTANT: Amanda, what were the travelling dates of your journey?

USER: Sure, my preferable dates are from 11/25 to 11/27.

ASSISTANT: Ok, please wait for a while.

USER: Sure. Please confirm my booking.

ASSISTANT: Thank you for waiting, there is a flight 1019 in UA airline has the price 100.

USER: Ok.

ASSISTANT: Your ticket has been booked.

USER: Thank you for your assistance.

ASSISTANT: You are welcome, have a safe journey.