You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I am Cynthia Smith. Can you help me in booking a flight ticket from HOU to LAX?

ASSISTANT: Sure, may I know your travel dates?

USER: I will start on Oct, 4 and need to return on Oct, 6.

ASSISTANT: Do want any halt in between your journey?

USER: Yes, I need a halt.

ASSISTANT: Do you have any specifications?

USER: No.

ASSISTANT: We found a flight on your details with American Airlines, flight number: 1016, shall I book this ticket with one drop?

USER: Please go ahead.

ASSISTANT: Your ticket has been booked with economy class.

USER: Thank you for your service.

ASSISTANT: Thank you.