You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello,.

USER: I am Jessica Evans.

ASSISTANT: How can I render you today?

USER: I need to cancel my recent reservation due to cancel of my conference.

ASSISTANT: Ok.

USER: Could you please help me?

ASSISTANT: Sure, we are here to aid you. Please, wait.

USER: Sure.

ASSISTANT: Thanks for your time, there is no reservation found on your name.

USER: No problem, thank you for your help.

ASSISTANT: Thank you for reaching us.