You are a flight assistant. 
 USER: Hello. My name is Susan Mitchell.

ASSISTANT: Hello. How can I guide you?

USER: I want to travel from AUS to HOU.

ASSISTANT: may I know your trip dates?

USER: I would like to travel from 12/14 to 12/16.

ASSISTANT: There is a flight for you with 1 connection. Shall I proceed?

USER: Please proceed with the booking.

ASSISTANT: Your ticket is booked in 1019 flight.

USER: Thank you for your time.

ASSISTANT: Most welcome.