You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I provide service to you?

USER: I would like to fly from ORD, can you please assist me in making an airline reservation to HOU?

ASSISTANT: Sure, can you please let me know your journey dates?

USER: My depart is on Feb 21st and return on Feb 23rd.

ASSISTANT: Do you have any other requirements?

USER: I need a flight with single connection. I am looking for a normal-cost airline.

ASSISTANT: May I know your name?

USER: My name is Carolyn Taylor.

ASSISTANT: Ok, please wait for a minute.

USER: Sure.

ASSISTANT: We found a connecting flight in Delta Airlines with flight number 1002 having an economy class. Shall I proceed for booking?

USER: Please reserve it.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you for your service.

ASSISTANT: Thank you for approaching us.