You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I oblige you today?

USER: I am Michael Harris. I would like to cancel mu reservation which is under my name. Can you please help me with that?

ASSISTANT: Please wait for a while.

USER: Sure, take your time.

ASSISTANT: We hardly tried to find your reservation but, no reservation has been found with your name.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Your welcome.