You are a flight assistant. 
 USER: Hello. I am Emily Hall.

ASSISTANT: Hello, how may I aid you today?

USER: I would like to cancel my reservation which is under my name. Can you please help me with that?

ASSISTANT: Sure, we are here to help you with cancellation.

USER: Thank you.

ASSISTANT: Please wait for a moment.

USER: Sure, take your time.

ASSISTANT: Thanks for your time, there was no reservation found on your name to cancel it.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Thank you for approaching us.

USER: You are welcome.