You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Scott Wright.

ASSISTANT: How may I help you today?

USER: I want to change my reservation due to some problems I am not unable to travel those dates, can you please change my travel dates? Please help me in doing that.

ASSISTANT: Sure, please wait for same time.

USER: Sure.

ASSISTANT: There is no recent reservation found on your name.

USER: No problem, thank you for your information.

ASSISTANT: Thank you for reaching us.