You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. Is there any help you required from my side?

USER: I'm Jessica Thomas, I'm looking to book a ticket from MSP to MSP.

ASSISTANT: Ok, I will definitely help you. Can you please tell me your departure and arrival day?

USER: Sure, I'm planning to start on 05/11 and fly back on 05/13.

ASSISTANT: Ok, please hold on a moment.

USER: Ok. Take your time.

ASSISTANT: Thank you for waiting, the Hawaiian airline with flight number 1011 is available having price as 100 and connection as 1. Is it ok for you?

USER: Yes, it does match my requirements. Please proceed the booking.

ASSISTANT: Ok. Thomas, your reservation process is completed.

USER: Ok, Thank you for the best service.

ASSISTANT: Thank you for contacting us, have a nice day.