You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: Myself Ryan Carter and I want to cancel my reservation. Can you please help me?

ASSISTANT: Sure, please wait a moment.

USER: Sure.

ASSISTANT: Sorry Carter, there is no reservation found under your name.

USER: Its OK.

ASSISTANT: Thank you for reaching us, have good day.

USER: Thank you for your help.