You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I have some personal matters that need fixing so I need to cancel my recent reservation. Can you please help me in that cancellation?

ASSISTANT: Sure, may I know your good name please?

USER: Andrew Miller is my name.

ASSISTANT: Ok, please wait a while.

USER: Sure,.

ASSISTANT: Thank you for your time. Unfortunately there is no reservation found according to your name.

USER: That's not a problem. Thanks for your information.

ASSISTANT: Thank you for being with us.