You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I want to cancel my reservation, can you help me with that?

ASSISTANT: Sure, May I know your name? to proceed for cancellation.

USER: I am Daniel Robinson.

ASSISTANT: Your name is found in reservation list, Can I proceed to cancel?

USER: Yes, Please cancel it.

ASSISTANT: Your ticket is cancelled, Thanks for reaching us.

USER: Thanks for your prompt service.