You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. Is there any help that I can assist you?

USER: Can you please help me with booking a flight ticket from PHL to PHX?

ASSISTANT: Sure, I can help you and can I know your preferable journey dates?

USER: My travelling dates are Apr 16 and Apr 18.

ASSISTANT: Can I know your name for booking purpose?

USER: My name is Paul Martinez.

ASSISTANT: Can I know your connection preference?

USER: I need a connecting flight.

ASSISTANT: Please allow me a moment.

USER: Ok.

ASSISTANT: There is a flight 1000 in American Airlines with a fare of 100 and there is a single drop, can I confirm your flight ticket booking?

USER: You can proceed with booking.

ASSISTANT: Your flight ticket booking is confirmed on your journey dates.

USER: Thank you.

ASSISTANT: Thank you for reaching us, have a happy journey.