You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you today?

USER: I am planning to attend Hockey competition in PHL from CLT. Can you find a flight ticket for me?

ASSISTANT: Sure, could you mention your travelling dates?

USER: Sure, my itinerary dates are on 11/14 and return on 11/16.

ASSISTANT: Before proceeding booking, can you please mention your name.

USER: Yes, I am Jacob Miller.

ASSISTANT: Sorry Jacob, there are no flight tickets available on your journey dates.

USER: Ok, not a problem. Thank you for your information.

ASSISTANT: Thank you for choosing our service.