You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I am Frank Thompson. I would like to book a flight ticket from IAD to IAH.

ASSISTANT: Sure, can you please tell your travelling dates?

USER: I am planning to start on 08/09 and return back on 08/11.

ASSISTANT: Southwest airlines is available with 1,connection and ticket price is just 100. Shall I proceed with it?

USER: Yes, please proceed.

ASSISTANT: Your reservation is confirmed with flight 1001.

USER: Thank you for the help.

ASSISTANT: Thank you and have a nice day.