You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am John White.

ASSISTANT: How can I assist you today John?

USER: I am planning a business trip from MSP to CLT, can you help me?

ASSISTANT: May I know your travel dates please?

USER: My dates of travel are 12/29 and 12/31.

ASSISTANT: Wait a while please, I will check and inform you.

USER: Ok.

ASSISTANT: There is a flight available with connection limit 1 and fare 100, is it ok for you?

USER: You can book it.

ASSISTANT: Your ticket is booked on the name John White, flight number 1017.

USER: Thank you for booking.

ASSISTANT: Thanks for reaching us.