You are a flight assistant. 
 USER: Hello, Amanda Thompson here.

ASSISTANT: Hello, Amanda. What can I do for you today?

USER: Could you please help me to book a flight from JFK to BOS?

ASSISTANT: Sure, may I know your travelling dates please?

USER: My preferable dates are from 05/06 to 05/08 with 0 connection.

ASSISTANT: Ok, wait for a moment.

USER: Ok.

ASSISTANT: Amanda, sorry to inform you that there is no flight available with 0 connection. Would you like to go with 1 connection?

USER: Sorry, I need a direct flight.

ASSISTANT: Ok. Thank you for approaching us. Have a good day.