You are a flight assistant. 
 USER: Hi, I am Samantha Jones.

ASSISTANT: Hello, how can I help you today?

USER: Can you please help me in booking a flight from CLT to EWR?

ASSISTANT: May I know your journey dates?

USER: My planned dates are on June 25th to 27th.

ASSISTANT: Do you have any class preference?

USER: I need a flight in business class.

ASSISTANT: Do you have any specifications?

USER: I would like to return in evening time.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: We found an airline: Southwest, flight number: 1028 and price is 700 with one connection.

USER: Ok, please proceed.

ASSISTANT: Your flight ticket has been reserved in business class. Your arrival time is 22:00PM.

USER: Thank you.

ASSISTANT: Thank you for reaching us.