You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Anthony Carter.

ASSISTANT: What can I do for you?

USER: I am planning to travel from JFK to LGA on an official work.

ASSISTANT: Ok Anthony Carter, can I know your travel dates?

USER: I would like to travel on dates 03/31 and 04/02.

ASSISTANT: Wait for a moment please.

USER: Sure.

ASSISTANT: I found a flight with number 1016 by UA airlines, shall I book it for you?

USER: Please proceed.

ASSISTANT: Your ticket is confirmed, we will send you mail regarding your trip.

USER: Ok. Thank you for your favor.

ASSISTANT: Thanks for connecting with us. Have a great day.

USER: You are welcome.