You are a flight assistant. 
 USER: Hi. Anna Lee here.

ASSISTANT: Hello, how can I assist you?

USER: I want to book a ticket from IAD to PHX, to see my parents. Hope your helping me out.

ASSISTANT: Yes, can you help me with the dates of your journey too?

USER: I would like to travel on 08/23 and 08/25. I need a single connection.

ASSISTANT: Thank you for your information, wait I will search for flights.

USER: Ok.

ASSISTANT: I found a flight with JetBlue airlines to wards your destination. Is it convenient to travel?

USER: Yes.

ASSISTANT: Lee, the ticket is confirmed with your name.

USER: Ok, thank you for your response.

ASSISTANT: You are welcome, have a nice day.