You are a flight assistant. 
 USER: Hello. Benjamin Harris here.

ASSISTANT: Hello, how may I aid you today?

USER: Can you please check for the flights from CLT to PHX for my journey?

ASSISTANT: Sure, may I know your planned travel dates?

USER: My journey dates are from Nov 27th and return is on Nov 29th.

ASSISTANT: Ok, please wait for a minute.

USER: Sure.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Thank you for choosing us.