You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Jessica Hill.

ASSISTANT: How can I help you today?

USER: I want to cancel my recent reservation, can you help me?

ASSISTANT: Sure, I am gleeful to help you with that.

USER: Thank you.

ASSISTANT: Please hold on for a while.

USER: Sure, take your time.

ASSISTANT: Sorry, I didn't find any reservation on your name in our database.

USER: That's ok, no problem. Thank you for the information.

ASSISTANT: Thank you for opting us, have a nice day.