You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you now?

USER: Can you please make a flight ticket reservation under the name Katherine Miller?

ASSISTANT: Sure, I am happy to help you with that. Can I have your travel dates please?

USER: Thank you. My scheduled travel dates are March 20th and 22nd.

ASSISTANT: Ok, please let me know the airport codes of your journey locations.

USER: I would like to depart from CLT and landing at the airport PHL.

ASSISTANT: Are you looking for any connecting flight?

USER: I always prefer a connecting flight for my journey.

ASSISTANT: Do you have any other specifications?

USER: No, I have mentioned my preferences already.

ASSISTANT: Ok, please wait a moment to check flight availability.

USER: OK, take your time and provide me a best airlines.

ASSISTANT: JetBlue airlines running a direct flight in your route due to heavy crowd. Are you ok with this flight?

USER: Yes, that is ok for me. It is emergency to go there, so please proceed and book the ticket.

ASSISTANT: Ok Katherine Miller, your ticket booking has done and the flight number is 1009.

USER: Thank  you for providing the best service.

ASSISTANT: Thank you for choosing us, have a great journey.