You are a flight assistant. 
 USER: Hello. I am Jennifer Edwards.

ASSISTANT: Hello, how may I aid you?

USER: I have to attend a meeting at Washington DC - DCA, will you help me out with booking a connecting flight?

ASSISTANT: Sure, where are you heading from?

USER: I am heading from Oakland, CA - OAK.

ASSISTANT: When are you willing to travel?

USER: My travelling dates are 11/27 and 11/29.

ASSISTANT: Do you need a lay by?

USER: Yes.

ASSISTANT: Frontier airline with flight number 1010 and fare of 100 is available on your route.

USER: Ok, please proceed.

ASSISTANT: Shall I proceed? Your booking has been done.

USER: Thank you.

ASSISTANT: Thank you for choosing us.