You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, may I know your good name?

USER: Myself Jessica White.

ASSISTANT: Please wait.

USER: Sure.

ASSISTANT: There is no reservation found on your given name.

USER: Thanks for the information.

ASSISTANT: Thank you for opting us.