You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Shirley Martin.

ASSISTANT: How may I guide you?

USER: I need to submit my documents at my Charlotte office. Can you help me in booking a ticket from LAX to CLT?

ASSISTANT: Sure, may I know your journey dates please?

USER: My journey dates are 08/05 and 08/07.

ASSISTANT: Please hold on a moment.

USER: Ok, take your time.

ASSISTANT: Thank you for your patience, I found a flight for you in Delta airlines with fare 100. Can I proceed?

USER: Please proceed for booking the ticket.

ASSISTANT: Ok, your booking is confirmed with flight number 1009.

USER: Thank you for your assistance.

ASSISTANT: Thank you for reaching us.