You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: My name is Timothy Martinez.

ASSISTANT: Yes, Martinez.

USER: I am running out of my funds and I could not support myself during journey. So, can you please cancel my reservation?

ASSISTANT: Sure Martinez, please be on hold for a couple of minutes while I will check your reservation status.

USER: Ok, take your time.

ASSISTANT: Well, I have traced for your reservation in our records but I could not find any reservation with your details.

USER: Oh! I guess I made a mistake while booking. Anyways, thank you for the information.

ASSISTANT: My pleasure, thank you so much for utilising our service.

USER: You are welcome.