You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I have already reserved my ticket, but right now I want to cancel that reservation. Can you help me?

ASSISTANT: Sure. May I know your name?

USER: I am Scott Martin.

ASSISTANT: Sorry Martin, no reservation found by your name.

USER: It's ok.

ASSISTANT: Would you like to travel on some other day?

USER: No, I do not have any other plans right now.

ASSISTANT: Thank you for contacting us.

USER: Thanks for your information.