You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: I am Shirley Roberts. I need to book a flight ticket from IAD to OAK, can you please help me for booking?

ASSISTANT: Sure. Can I know your travelling dates?

USER: I would like to travel on 01/04 to 01/06.

ASSISTANT: Do you need any break?

USER: I need a connecting flight.

ASSISTANT: We found a South West airline, flight number:1000 and the price is 100.

USER: Ok, proceed for booking.

ASSISTANT: Your fight ticket has been reserved.

USER: Thanks for your information.

ASSISTANT: Thank you for approaching us.