You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you at this moment?

USER: Myself Kimberly Scott, I want to change my recent reservation. Can you help me with that?

ASSISTANT: Sure, I am here to help you. Please give me a moment to check your reservation status.

USER: Sure.

ASSISTANT: Kimberly Scott, there is no active reservation found under your name in our database.

USER: That's fine, thank you for checking.

ASSISTANT: Thank you for contacting us.