You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Joshua Davis here.

ASSISTANT: How can I aid you?

USER: Can you help me to find a flight from AUS to HOU?

ASSISTANT: May I know your journey dates please?

USER: My journey dates are 03/21 and 03/23.

ASSISTANT: Wait for a while please.

USER: Sure.

ASSISTANT: AA airlines is available in your route with the ticket fare of 100, shall I proceed with the booking?

USER: You can proceed.

ASSISTANT: Your ticket is booked with the flight-1003.

USER: Thanks for your help and information.

ASSISTANT: Thank you for reaching us.