You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you out?

USER: Myself Stephen Young. I would like to cancel my recent reservation due to some personal issues, will you help me with that?

ASSISTANT: Sure, I will help you in cancelling the ticket.

USER: Thank you for accepting my request.

ASSISTANT: Sorry, there are no reservations found.

USER: Ok, not an issue.

ASSISTANT: Thank you for reaching us.

USER: Thank you for your information.