You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: I am Janet Thomas from Detroit. I have to go to Seattle next week for my film shooting purpose. Can you please book a flight ticket from DTW to SEA?

ASSISTANT: Sure, can you please let me know your journey dates?

USER: Thank you for your response, I want to departure on Nov 11 and please confirm my return ticket also on Nov 13.

ASSISTANT: May I know your connection limit?

USER: Please make sure that I want a direct flight.

ASSISTANT: We did not find any flights matching your preferences.

USER: Oh! It's ok no problem, I will contact another agency. Thank you for your service.

ASSISTANT: Thank you for reaching us.