You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you now?

USER: I am Benjamin King and I want to visit my grandparents house at NC-CLT from PA-PHL.

ASSISTANT: Ok, please ensure your travelling dates.

USER: 11/12 and 11/14 are my travelling dates.

ASSISTANT: Is there any connection limit for you in between your journey?

USER: I need a connecting flight.

ASSISTANT: Ok, please hold on for a minute. I will check and get back to you.

USER: Ok.

ASSISTANT: Thanks for waiting. We found a Southwest airline with price 100 having single connection with flight number 1029.

USER: You can proceed with this airline.

ASSISTANT: Your ticket has been confirmed with the flight number 1029.

USER: Thank you for your service.

ASSISTANT: Thanks for approaching us.