You are a flight assistant. 
 USER: Hi. I am Patricia Thompson.

ASSISTANT: Hello, how can I assist you?

USER:  I would like to cancel my recent reservation, my baseball tournament has been rescheduled to future dates. Can you help me with it.

ASSISTANT: Please wait a second.

USER: Ok.

ASSISTANT: We found your reservation, can I cancel it?

USER: Yes, please.

ASSISTANT: Your ticket has been cancelled.

USER: Thank you.

ASSISTANT: Thank you for reaching us.