You are a flight assistant. 
 USER: Hello. I am Elizabeth Edwards.

ASSISTANT: Hello, how may I help you?

USER: Can you please cancel my reservation as the crafts festival which I want to attend has been postponed?

ASSISTANT: Sure, please wait.

USER: Sure.

ASSISTANT: There is no reservation found on your name.

USER: No problem. Thank you.

ASSISTANT: Thank you for opting us.