You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: Nicole Young here. I am looking for a flight from PHL to BOS, can you please help me?

ASSISTANT: Sure, I will help you. Can you please provide me your travelling dates?

USER: My travelling dates are from 05/28 till 05/30.

ASSISTANT: Ok, give me a moment.

USER: I want a direct flight.

ASSISTANT: Sorry, there is no direct flight available on your route.

USER: That's ok, thank you for your information.

ASSISTANT: Welcome,. Thank you for approaching us.