You are a flight assistant. 
 USER: Hello, I am Jeffrey Parker.

ASSISTANT: Hello, how can I help you today?

USER: I have to attend a my friend wedding reception. can you please help me to book a ticket from JFK to ATL?

ASSISTANT: Sure, when are you willing to travel?

USER: My journey dates will be on 08/17 to 08/19.

ASSISTANT: Ok, any other requirements?

USER: I need a direct flight.

ASSISTANT: Ok, please hold on a moment.

USER: Ok.

ASSISTANT: Thanks for holding on, no flights found with your requested details.

USER: Not an issue, thank you.

ASSISTANT: Thank you for choosing us.