You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Due to bad weather conditions, I want to cancel my recent reservation. Can you help me out?

ASSISTANT: Sure, I am very much mirthful to help. Can I know your name to check the reservation details?

USER: Sure, my name is Brenda Baker.

ASSISTANT: Please wait a moment Baker, let me check the reservation is done on your name or not.

USER: Sure.

ASSISTANT: Sorry Baker, no reservation found on your name.

USER: Ok fine, thank you for the information.

ASSISTANT: Welcome, thank you for reaching us.