You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: My holiday trip got cancelled, can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, please share your good name?

USER: I am Carolyn Parker.

ASSISTANT: Please wait for a while.

USER: Ok.

ASSISTANT: We found a reservation on your given name and cancelled successfully.

USER: Thank you for your help.

ASSISTANT: Thank you for choosing us.