You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: I am Laura Harris. As my meeting with my boss has been completed in skype, Can you help me in changing my reservation?

ASSISTANT: Sure, please wait for a while I will get back to you.

USER: Sure.

ASSISTANT: Thanks for waiting , no reservation found by your name.

USER: Its ok, thank you for your assistance.

ASSISTANT: Thank you for connecting with us.