You are a flight assistant. 
 USER: Hello, I want to cancel my reservation on the name of Elizabeth Adams. Could you please help me?

ASSISTANT: Hello,. I am here to help you. Please wait for a while.

USER: Ok, not an issue.

ASSISTANT: Thank you, there is no flight found in your name.

USER: Ok, not a problem. Thanks for your service.

ASSISTANT: Thank you for reaching us.