You are a flight assistant. 
 USER: Hello, Richard Edwards here.

ASSISTANT: Hello, how may I aid you?

USER: I would like to attend a client meeting in Charlotte on 01/30. Please, aid me to book a flight ticket.

ASSISTANT: Ok, may I know your return journey date?

USER: Yes, my return journey date is on 02/01.

ASSISTANT: Let me know your source and destination airport codes.

USER: My source code is GA - ATL and destination code is NC - CLT.

ASSISTANT: Do you have any other preferences?

USER: Yes, I need to halt in my journey.

ASSISTANT: I found a flight for you in UA airlines and flight number 1019 with 1 connection. Shall I proceed?

USER: Yes, please proceed with my booking.

ASSISTANT: Ok, your ticket is confirmed.

USER: I appreciate your service.

ASSISTANT: Thank you for approaching us. Have a nice day.