You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I give assistance to you?

USER: I just want to cancel my resent reservation due to bad weather conditions. Can you help me in cancellation?

ASSISTANT: Sure, we are here to help you to cancel it. May I know your name to check the reservation?

USER: I am Ruth Robinson.

ASSISTANT: Ok, please wait for a couple of minutes.

USER: Ok.

ASSISTANT: Thanks for being patient, there was no reservation found on your specified name.

USER: Ok, no issue.

ASSISTANT: Thank you for choosing our service.

USER: Thanks for your help.

ASSISTANT: Have a nice day.