You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. Do you need any help from my side?

USER: I am Nicole Hall. I want to cancel my reservation due to some personal issue. Can you please help me?

ASSISTANT: Sure, I am glad to hep you.

USER: Thank you.

ASSISTANT: I have checked based on your request and it is showing that there is no reservation found on your name in our list.

USER: Not an issue. Anyway, thank you for checking.

ASSISTANT: You are most welcome and thank you for reaching us.