You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I support you?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, may I know your name to cancel your ticket?

USER: Myself Anthony Hall.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: We regret to inform you that there is no active reservation found on your name.

USER: Thanks for your information.

ASSISTANT: Thank you for contacting us.