You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you out?

USER: Actually, I want to cancel my reservation which is done recently, can you please help me in this?

ASSISTANT: Sure, I will help you in cancelling the ticket.

USER: Thank you.

ASSISTANT: May I know your name please?

USER: Sure, my name is Kevin Moore.

ASSISTANT: I have found the reservation, I have cancelled as per your request. Thank you for choosing us.