You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. Google booking agency here. How may I help you?

USER: Kathleen Thompson here. I have a Chess competition in PA-PHL.Can you please help me for booking a ticket from IL-ORD?

ASSISTANT: sure. May I know your dates of journey?

USER: My departure date is 04/15 and return date is 04/17. Make sure my connections limit is 1.

ASSISTANT: Just hold on till I process your request.

USER: Ok.

ASSISTANT: I am sorry to inform that I don't have any flights for you at this moment matching your request.

USER: Ok, thank you for the information.

ASSISTANT: Thanks for taking your time talking to us.