You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Patricia Lopez.

ASSISTANT: Patricia Lopez, how can I aid you today?

USER: I want to book a ticket from CLT to PHL to meet my family.

ASSISTANT: Sure, I am here to help you. May I know your travel dates please?

USER: I have planned to travel on 03/12 and 03/14.

ASSISTANT: Ok, hold on for a moment. Let me check the best flight for you.

USER: Ok.

ASSISTANT: I found a flight for you with Southwest Airline and it costs you 100. Shall I proceed to reserve a seat in this single connecting flight?

USER: Ok, please book this ticket.

ASSISTANT: Your ticket has been booked with 1027 flight number.

USER: Thank you.

ASSISTANT: Welcome, thank you for choosing us. Have a safe flight.