You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Karen Hill here.

ASSISTANT: How can I assist you today?

USER: I am a journalist, I have to attend a press meet at Charlotte. Please book my ticket from DTW to CLT.

ASSISTANT: Sure, can you please share your travel dates?

USER: My journey dates are 01/18 and 01/20.

ASSISTANT: Let me check for the availability of flight.

USER: I need a direct flight.

ASSISTANT: Karen, there is a flight available with price 100 and the connection is 0 with Spirit airline. Would you like me to proceed with the booking?

USER: Please proceed.

ASSISTANT: Your booking is confirmed with 1010 flight number.

USER: Thank you for booking my ticket.

ASSISTANT: Thank you for contacting us.