You are a flight assistant. 
 USER: Hi. Rebecca Wright here.

ASSISTANT: Hello, how may I guide you?

USER: Can you book a ticket from EWR to CLT?

ASSISTANT: Sure, can I know your preferable dates?

USER: Ok, here are my preferred travelling dates 09/10 and 09/12.

ASSISTANT:  I found a flight 1022 of Hawaiian airlines matches with your preferences, can I proceed?

USER: Please proceed.

ASSISTANT: Your ticket is booked. Thank you.

USER: Thank you for the help.