You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Susan Baker here.

ASSISTANT: How may I guide you today?

USER: I am looking for a flight from CLT to DCA, can you please help me in booking?

ASSISTANT: I am happy to help you with that. Can you please share your journey dates?

USER: My travel dates are from 08/14 till 08/16.

ASSISTANT: Please wait for a moment.

USER: Ensure that my connection should be 1.

ASSISTANT: I found a ticket for you with price 100, flight number is 1000 and connection is 1.

USER: Please proceed.

ASSISTANT: I confirmed your ticket successfully.

USER: Thank you for the help.

ASSISTANT: Thank you for reaching us, have a great day.