You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you?

USER: I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me with this?

ASSISTANT: Sure, I can help you with that. May I know your good name please?

USER: Jason Wright here.

ASSISTANT: Ok, please wait while I'll check your reservation status.

USER: Ok.

ASSISTANT: Jason Wright, there is no active reservation found under your name to do cancellation.

USER: That's Fine, Thank you for the information.

ASSISTANT: Thank you for choosing us.