You are a flight assistant. 
 USER: Hello, Richard Martinez here.

ASSISTANT: Hello, how may I assist you today?

USER: Can you please help me in booking my flight ticket from PHX to BOS.

ASSISTANT: Sure, may I know your trip dates please?

USER: My planned trip dates are Sept 03-05.

ASSISTANT: Do you have any specifications?

USER: I need a connecting flight.

ASSISTANT: Ok, we found connecting flight 1009 in Delta Airline with fare of 100. Shall I proceed to book?

USER: Ok, please proceed.

ASSISTANT: Your flight ticket has been booked.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.