You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: I want to cancel my recent reservation, can you please help me in that?

ASSISTANT: Sure. Tell me your name please?

USER: My name is Brenda Lopez.

ASSISTANT: Thanks for waiting. But I am sorry to say that there is no flight reservation on your name to cancel it.

USER: Ok, that's not a problem. Thanks for your information.

ASSISTANT: Thank you.