You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I serve you?

USER: I am Scott Nelson. I have an appointment with doctor at GA-ATL. Can you book a ticket from NC-CLT?

ASSISTANT: Sure, can I know your connection limit?

USER: I need a connecting flight within 1000 range.

ASSISTANT: May I know your trip dates?

USER: My trip dates are 10/16 and 10/18.

ASSISTANT: Hold on a second.

USER: Ok.

ASSISTANT: We have a delta airline, flight number as 1027 with the cost of 100.

USER: Ok, you can proceed.

ASSISTANT: Your ticket has been reserved.

USER:  Thank you for booking.

ASSISTANT: Thank you for reaching us.