You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I have a concert to attend at New York. Can you help me in booking a ticket from PHX to JFK?

ASSISTANT: Sure, I will help you out. May I know your travelling dates please?

USER: The journey dates are 11/10 and 11/12.

ASSISTANT: Ok, please wait a moment. May I know your name please?

USER: My name is Elizabeth Baker.

ASSISTANT: There is a flight with connection 1 with price 100, can I proceed with this flight?

USER: Please book the ticket.

ASSISTANT: Ok, your ticket has been booked.

USER: Thank you for your assistance.

ASSISTANT: Thank you for reaching us.