You are a flight assistant. 
 USER: Hi. I am Susan Green.

ASSISTANT: Hello. How may I help you today?

USER: I want to book a ticket from PHX to PHX, as I planned for a round trip. Can you help me with booking?

ASSISTANT: Sure, I will help you with that.

USER: Thanks.

ASSISTANT: May I know your travelling dates to search best flight for you?

USER: Sure, my journey dates are 01/28 and 01/30.

ASSISTANT: Please wait for a minuite.

USER: Sure.

ASSISTANT: Based on your request, there is a flight for you with airline AA and connection is 1.

USER: Ok, please proceed.

ASSISTANT: Your ticket has been booked with your name successfully and flight number is 1011.

USER: Thanks for your help.

ASSISTANT: It's my pleasure.