You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you for the day?

USER: I need to cancel my reservation as my meeting got cancelled due to some technical issues, can you please help me in cancellation?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: May I know your good name?

USER: I made a reservation by this name Anna Walker.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: Thank you for your precious time. We found a reservation on your given name.

USER: Ok, please cancel my ticket.

ASSISTANT: Your, reservation has been cancelled.

USER: Thank you for your help in cancellation.

ASSISTANT: Thank you for reaching us.