You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Rebecca Phillips.

ASSISTANT: How may I aid you?

USER: I want to book a ticket from MSP to ORD, can you help me?

ASSISTANT: Sure, I will help you. Can you please provide me your trip dates?

USER: My travel dates are 05/08 and 05/10.

ASSISTANT: Do you need connecting flight or direct flight?

USER: I need a connecting flight.

ASSISTANT: Is there any class preferences?

USER: No.

ASSISTANT: Do you have any other requirements?

USER: I want to depart in the morning.

ASSISTANT: Sorry, there are no flights found on your travel dates.

USER: No problem, thanks for checking.

ASSISTANT: Thank you for reaching us.