You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Mary Roberts here.

ASSISTANT: How can I aid you?

USER: Can you help me to find a flight from CLT to JFK to meet my friend?

ASSISTANT: sure, may I know your journey dates please?

USER: My trip dates are 09/29 and 10/01.

ASSISTANT: Wait a moment please.

USER: Sure.

ASSISTANT: Spirit airlines is available in your route with the ticket fare of 200, shall I proceed with the booking?

USER: You can proceed.

ASSISTANT: Your ticket is booked with the flight-1011.

USER: Thanks for your help and information.

ASSISTANT: Thank you for reaching us.