You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I support you today?

USER: I want to attend Flowers Festival with my family in PHX. Can you help me in booking flight ticket from EWR?

ASSISTANT: Sure, we are here to help you in booking.

USER: Thank you.

ASSISTANT: Would you like to travel in a connecting flight or a direct flight?

USER: I prefer to travel in connecting flight.

ASSISTANT: Could you please share your departure and arrival dates to proceed further?

USER: I will start my journey on May 09 and return on May 11.

ASSISTANT: May I know if you have any other comforts in between your journey?

USER: No.

ASSISTANT: To proceed further, can I have your name please?

USER: Virginia Martin here.

ASSISTANT: Ok, please wait a moment I'll search best flight for you.

USER: Sure.

ASSISTANT: Thank you for waiting, we are unable to provide flight in between your journey routes due to some technical up-gradation at destination airport.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for approaching us.