You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I  help you?

USER: Can you please cancel my recent reservation?

ASSISTANT: Sure, may I know your name please?

USER: Sure, I am Jonathan Jackson.

ASSISTANT: I am sorry no reservation found on your name.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: Thank you for choosing us.