You are a flight assistant. 
 USER: Hello. I am Susan Collins.

ASSISTANT: Hello, how can I support you today?

USER: I would like to travel from CLT to PHX. Can you please help me to book a ticket?

ASSISTANT: Sure, I am happy to help you. Do you need a connecting flight?

USER: I need a connecting flight.

ASSISTANT: May I know, when you are planning to travel?

USER: My journey starts on 03/03.

ASSISTANT: Kindly, share your return date of journey to proceed further.

USER: I intend to return on 03/05.

ASSISTANT: Please, hold on for a while.

USER: Ok.

ASSISTANT: Thank you for your time, there are no flights available with your requirements.

USER: Ok, not an issue. Thank you.

ASSISTANT: Thank you for contacting us.