You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Anthony Moore here.

ASSISTANT: How can I assist you at this moment?

USER: Due to strange climatic conditions, I'm planning to quit my trip. Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure Moore, I will help you with that.

USER: Thank you for considering my request.

ASSISTANT: Please wait a moment to check your reservation status.

USER: Sure, I'll wait for your response.

ASSISTANT: Sorry Anthony Moore, no reservation has found under your name to cancel.

USER: Oh! May be I have done a wrong booking. Thank you anyways.

ASSISTANT: Thank you for choosing us, have a good day.