You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you?

USER: I am Samantha Collins. I want to book a ticket from PHL to MSP, can you help me?

ASSISTANT: Sure, may I know your travel dates please?

USER: My travel dates are 11/17 and 11/19.

ASSISTANT: Do you have any other specifications?

USER: I need a connecting flight.

ASSISTANT: Southwest airlines is providing you the ticket in economy class, shall I proceed?

USER: You can book it.

ASSISTANT: Your ticket has been reserved with flight-1005.

USER: Thank you.

ASSISTANT: My pleasure.