You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Karen Williams.

ASSISTANT: How may I assist you?

USER: I am planning to visit Minneapolis to meet my brother, can you please book me a ticket from PHX to MSP?

ASSISTANT: Yes, can you tell me your travelling dates?

USER: My preferable journey dates are Apr 10 and Apr 12.

ASSISTANT: Give me a moment.

USER: Sure, take your own time.

ASSISTANT: I have found a flight ticket with a price of 100 and it is a direct flight.

USER: Please reserve my ticket in this flight.

ASSISTANT: Your ticket is booked.

USER: Please provide flight details.

ASSISTANT: Flight number is 1016 of Jet Blue airlines.

USER: Thank you for booking my ticket.

ASSISTANT: Welcome.