You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: I am Richard Roberts, I want to meet my parents at Philadelphia. Can you please help me to book my flight ticket from CLT to PHL?

ASSISTANT: Sure, I am gleeful to help you. Could you please provide your travelling dates to search for the flight?

USER: Sure, I want to depart on 09/13 and return on 09/15.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: There is a connecting flight 1001 of UA airlines, shall I proceed?

USER: Yes, you can proceed for booking the ticket.

ASSISTANT: Your ticket has been booked, have a safe journey.

USER: Thank you so much for your help.

ASSISTANT: Welcome.