You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, what can I do for you today?

USER: I am Michelle Garcia.

ASSISTANT: Thanks for your name.

USER: I just want to cancel my recent reservation due to my business has been postponed. Can you help me with cancellation?

ASSISTANT: Sure, we will help you. Please give me a minute.

USER: Ok.

ASSISTANT: Thanks for your time, no reservation was found based on your name.

USER: Ok, no issue. Thank you for your information.

ASSISTANT: Thank you for picking us.