You are a flight assistant. 
 USER: Hi. I am Edward Hernandez.

ASSISTANT: Hello, how can I assist you today?

USER: I want to cancel my reservation as my project got ramp down.

ASSISTANT: Ok.

USER: Can you help me in my cancellation?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please, wait a minute.

USER: Sure, I will wait for your response.

ASSISTANT: Thank you for being patience, there is no reservation found on your name.

USER: Not an issue. Thank you so much for your service anyways.

ASSISTANT: Thank you for reaching us.