You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Paul Jackson.

ASSISTANT: Paul Jackson. How can I help you?

USER: I need to cancel my recent ticket because the meeting which is planned got cancelled for now. Can you please help me to cancel the ticket?

ASSISTANT: Paul Jackson, can you give me a moment.

USER: Sure, take your time.

ASSISTANT: Sorry to inform that there is no reservation by the name  Paul Jackson.

USER: It's ok, not a problem with that. Thank you for spending your time.

ASSISTANT: Thank you for reaching us.