You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: As I have done my flight ticket reservation last week to Denver to attend my exam but it got cancelled due to bad weather conditions. Can you please help me in cancellation of my reservation?

ASSISTANT: Sure, may I know your good name please?

USER: Thank you for considering my request. My name is Jerry Wright.

ASSISTANT: Please wait for a moment.

USER: Sure, I will wait for your response.

ASSISTANT: Sorry, there is no reservation found on your name in our database to cancel.

USER: Not a problem, it might be cancelled by my mother. Anyways thank you for the information.

ASSISTANT: You are most welcome.