You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I address you?

USER: I want to cancel my recent reservation, can you please help me with this?

ASSISTANT: Sure, I can definitely do the need full for you.

USER: Thank you.

ASSISTANT: Will you please let me know on what name the reservation was made formerly?

USER: I am Patricia Phillips.

ASSISTANT: Ok, please allow me few minutes to check the current status and get back to you with an update.

USER: Sure.

ASSISTANT: Thanks for waiting, I have gone through the reservation list twice but could not find any reservation active by the name your provided in our data base.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: Thank you for consulting us, hope we will serve you better in future.