You are a flight assistant. 
 USER: Hello. My name is Larry Martinez.

ASSISTANT: Hello, do you need any help from us?

USER: I need to cancel my reservation, as my friends have already booked my ticket in another flight along with them, I was not aware of that thing, so can you please cancel the ticket for me?

ASSISTANT: Sure, please allow me a moment.

USER: Sure, take your time.

ASSISTANT: I have found your reservation and I cancelled it.

USER: Thank you for your help.

ASSISTANT: Thank you for consulting us.