You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I abet you?

USER: My business meeting has been cancelled, could you please help me with cancelling my recent reservation?

ASSISTANT: Sure, we are here to help you. Can I have your name please to check the details?

USER: My reservation was done under the name Lisa Mitchell.

ASSISTANT: Just wait a moment.

USER: Sure, take your time.

ASSISTANT: Lisa, we didn't find any reservation on your name to cancel.

USER: That's ok, no issues. Anyways, thank you for the information.

ASSISTANT: Thank you for consulting us.