You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: James Walker here.

ASSISTANT: How can I assist you?

USER: I would like to book a ticket from HOU to PHL, can you please help me with that?

ASSISTANT: Yes, I can help you. Can you tell me your dates of travel?

USER: The travel dates are from 01/14 to 01/16.

ASSISTANT: Give me a moment.

USER: Ok.

ASSISTANT: I have found a flight ticket with a price of 300 and 1 connection.

USER: Please proceed with that.

ASSISTANT: Ok, your ticket is booked.

USER: Thank you.

ASSISTANT: Thank you for contacting our agency.