You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Amanda Jackson.

ASSISTANT: How can I assist you now?

USER: I need to book a direct flight, Can you please help me with that?

ASSISTANT: Sure, can you please mention the travelling dates of your journey?

USER: I would like to travel on 10/28 to 10/30.

ASSISTANT: May I know the airport codes please?

USER: My leaving point is CLT to ATL.

ASSISTANT: Sorry Amanda, there is no direct flight.

USER: Ok, no problem.

ASSISTANT: Thank you for approaching us, have a nice day.

USER: Thanks for your information.

ASSISTANT: You are welcome.