You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Nicole Davis.

ASSISTANT: How may I help you?

USER: Can you please help me in cancelling my reservation as my plan to meet my grand parents got postponed?

ASSISTANT: Please wait a moment.

USER: Ok.

ASSISTANT: Sorry, no reservation found by your name.

USER: It's ok, thank you for your information.

ASSISTANT: Thanks.