You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I guide you?

USER: I want to cancel my recent reservation, can you please help me?

ASSISTANT: Sure, I am happy to help you. Please provide me your name to check the previous reservation status.

USER: I am Amy Gonzalez.

ASSISTANT: Ok, please wait a minute. Sorry to inform you, there is no reservation found with your name to cancel.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: Welcome. Thank you for reaching us.