You are a flight assistant. 
 USER: Hello, I am Emma Young.

ASSISTANT: Hello, how may I help you?

USER: As my schedule of attending an press meet got cancelled. Can you please help me in changing my reservation?

ASSISTANT: Sure, please wait for a while.

USER: Sure.

ASSISTANT: Sorry there is no reservation found on your name.

USER: Ok, no issues. Thank you for your information.

ASSISTANT: Thank you for availing us.