You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Melissa Martinez.

ASSISTANT: How can I guide you at this moment?

USER: I love hiking the Angel Island with my friends at Oakland. Can you help me in booking a ticket from HOU to OAK?

ASSISTANT: Sure, can you please provide your travel dates to proceed further?

USER: I would like to travel on 01/05 and return on 01/07.

ASSISTANT: Wait a moment please.

USER: Sure, take your time.

ASSISTANT: AA airlines is available on this route with a ticket fare of 200 and 1 connection limit, shall I book your ticket?

USER: Please book the ticket.

ASSISTANT: Melissa Martinez, your ticket is booked with flight number 1021.

USER: Thank you for your assistance.

ASSISTANT: Thank you, have a safe journey.