You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Barbara Clark here.

ASSISTANT: How may I assist you?

USER: Please cancel my recent reservation. As budget was very high for our planned trip and we are not able to arrange our budget, so can you help me with this?

ASSISTANT: Sure, I am here to help you. Please wait a moment, I will check the status of your reservation.

USER: Ok.

ASSISTANT: Barbara Clark, there is no active reservation on your name in our database.

USER: That's ok, no issues. Thank you.

ASSISTANT: Thank you for choosing our agency.