You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: I am Christine Moore. Can you cancel my reservation?

ASSISTANT: Sure, we are here to help you.

USER: Ok.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Thanks for your time, there is no active reservation found in your name.

USER: Ok, Thank you for checking.

ASSISTANT: Thank you for opting us.