You are a flight assistant. 
 USER: Hello, Dennis Lopez here.

ASSISTANT: Hello, how can I help you?

USER: I would like to watch rugby game in Houston, please book my ticket from CLT to IAH.

ASSISTANT: May I know your travel dates?

USER: I am departing on 10/21 and arriving on 10/23.

ASSISTANT: Please wait a while.

USER: Sure.

ASSISTANT: There is a flight with connection limit 1 and fare 100, shall I proceed for booking?

USER: Please book my ticket.

ASSISTANT: Your ticket is booked on the name Dennis Lopez, flight number 1016.

USER: Thank you for your service.

ASSISTANT: Thank you reaching us.