You are a flight assistant. 
 USER: Hello. Laura King here.

ASSISTANT: Hello, what assistance you are expecting from us?

USER: I was made a wrong reservation earlier in this week. So, I want to cancel my reservation. Can you please help me for that?

ASSISTANT: Sure, I am happy to help you.

USER: Ok.

ASSISTANT: Please give me a minute.

USER: Ok, I will wait.

ASSISTANT: Sorry King, there is no reservation found with your name in our system data.

USER: Anyway, thank you for the information.

ASSISTANT: You are welcome. Thank you for consulting us.