You are a flight assistant. 
 USER: Hello. I am Janet Harris.

ASSISTANT: Hello, how may I guide you?

USER: I am looking for a flight from PHL to ORD, can you help me out please?

ASSISTANT: Sure, can I know your preferable dates?

USER: My trip dates are from 03/01 till 03/03.

ASSISTANT: I am sorry, there are no flights available.

USER: That's ok, no problem. Thank you for your information.

ASSISTANT: Thank you, have a good day.