You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: Myself Virginia Hill.

ASSISTANT: Yes, Hill.

USER: I want to cancel my reservation, due to some health issue. Can you please help me?

ASSISTANT: Sure, I very mirthful to help you in cancelling the flight ticket.

USER: Thank you.

ASSISTANT: Please wait a moment.

USER: Ok.

ASSISTANT: Let me check the reservation found on your name. Sorry Hill, no reservation found on your name.

USER: It's ok, thank you.

ASSISTANT: Thank you for contacting us.