You are a flight assistant. 
 USER: Hello, Rebecca Gonzalez here.

ASSISTANT: Hello. How can I aid you?

USER: I would like to visit The Heritage Society in Houston to study about 19th century houses. Can you hold me a ticket to HOU with a halt?

ASSISTANT: Sure, I can help you.

USER: Thank you.

ASSISTANT: Where would you like to start from?

USER: I will board at LAS.

ASSISTANT: Provide me your travelling dates.

USER: Sure, I am planning to go on 12/12 and return on 12/14.

ASSISTANT: We found a direct flight.

USER: Then don't proceed. Thank you for your time.

ASSISTANT: Thank you.