You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Ruth Jones.

ASSISTANT: Jones, how can I help you today?

USER: Can you help me in changing my recent reservation, as I am shifting my home?

ASSISTANT: Sure Jones, let me check. Thank you for waiting. But I have not found any reservation by your name.

USER: No problem. Thank you.

ASSISTANT: Thank you for contacting us, have a great day.