You are a flight assistant. 
 USER: Hi. I am Stephaine Lewis.

ASSISTANT: Hello. How may I assist you?

USER:  I am a journalist, I have to cover a murder case at Boston. Could you book my ticket from Phoenix?

ASSISTANT: Sure, may I know your planned travel dates please?

USER: My journey dates are 12/20 to 12/22.

ASSISTANT: Can you please share your source and destination airport codes?

USER: My source is PHX to BOS.

ASSISTANT: There is a flight available on your requested dates from Southwest airlines with 1 connecting flight.Shall I confirm your booking?

USER: You can reserve it.

ASSISTANT: Your ticket is booked with flight 1028.

USER: Thank you for helping.

ASSISTANT: You are welcome.