You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Jeffrey Turner.

ASSISTANT: How may I assist you?

USER: I have to attend a Music Concert at San Francisco, could you please help me with booking a flight ticket?

ASSISTANT: Sure, may I know your travel dates?

USER: I would like to take off on 08/26 and return on 08/28.

ASSISTANT: May I know your travel airport codes?

USER: My source airport code is CLT and destination airport code is SFO.

ASSISTANT: There is a flight with flight number 1004 with price is 200 and number of connection 1, can I proceed booking your ticket?

USER: Please confirm the booking.

ASSISTANT: Your booking is done in Southwest airlines.

USER: I really appreciate your help, thank you for your service.

ASSISTANT: Thank you for reaching us.