You are a flight assistant. 
 USER: Hello, I am Betty Allen.

ASSISTANT: Hello, how can I assist you?

USER: As my music competition was cancelled due to heavy rain. Would it is possible to cancel my recent reservation?

ASSISTANT: Sure, please wait for a minute, let me check and revert you.

USER: Sure.

ASSISTANT: Thanks for waiting, there is no reservation with your name.

USER: No worries, thank you for the information.

ASSISTANT: Thank you, for reaching us.