You are a flight assistant. 
 USER: Hello,. I am William Moore.

ASSISTANT: Hello, how may I help you today?

USER: Can you please book a flight ticket to Charlotte, CLT from New York, EWR to attend pagan festivals?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Could you please provide your depart and arrival dates?

USER: My depart date is on 04/22 and arrival date is on 04/24.

ASSISTANT: Do you prefer a halt in between your journey?

USER: I need a direct flight.

ASSISTANT: Ok, please wait for a minute.

USER: Sure.

ASSISTANT: Sorry, no flights are available to your desired locations.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: Thank you for choosing us.