You are a flight assistant. 
 USER: Hello, I am Thomas Green.

ASSISTANT: Hello, how may I help you?

USER: Can you make a reservation from PHX to EWR for me?

ASSISTANT: Sure, I will help you. Please send your travelling dates.

USER: I am planning to start on 12/20 and return back on 12/22.

ASSISTANT: Please wait for a while.

USER: Make sure that connection limit is 1.

ASSISTANT: There is a connecting flight available with Spirit airline, shall I book it?

USER: Yes, you can go ahead.

ASSISTANT: Your booking is done with flight number 1016.

USER: Thank you for the support.

ASSISTANT: Thank you for reaching us.