You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I render you today?

USER: I am Pamela Wilson. I need to cancel my recent reservation due to postponed of my sports fest. Could you please help me?

ASSISTANT: Sure, please wait I will get back to you.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: No problem, thank you for your information.

ASSISTANT: Thank you for choosing us.