You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Ashley Phillips.

ASSISTANT: How may I help you out?

USER: I would like to cancel my recent reservation due to some personal issues, will you help me with that?

ASSISTANT: Sure, I am perky to help you. Please wait for a while.

USER: Thank you for accepting my request, I will wait for your response.

ASSISTANT: Thanks for waiting, there is a reservation found on your name and it has been cancelled successfully.

USER: Thank you for helping me.

ASSISTANT: Thank you for opting us.