You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: Ruth Thomas here. Will you help me in booking the flight ticket from PHL to JFK?

ASSISTANT: Sure, I will help you with that booking. May I know your planned travel dates, please?

USER: My travelling dates are 01/24 and 01/26.

ASSISTANT: Please hold for a moment.

USER: Ok, I will wait for your response.

ASSISTANT: Thank you for waiting. Sorry to say that, there are no flights available as per your travel dates.

USER: Ok, not an issue.

ASSISTANT: Thank you for reaching us, have a great day.

USER: Thank you for your information.

ASSISTANT: Most welcome.