You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: I am William Thompson, I would like to travel from DCA to SFO to attend a business meeting, can you help me to make a flight reservation?

ASSISTANT: Sure, tell me your travel dates please?

USER: My travel dates are 10/12 and 10/14.

ASSISTANT: Ok, please wait for a moment. While I am searching for your available flights. Thanks for your patience. I have found southwest airlines which flies with one connection.

USER: You can proceed.

ASSISTANT: Sure, I have confirmed your flight ticket with flight number 1003.

USER: Thanks for your help.

ASSISTANT: Thank you.