You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. Is there any help that I can aid you?

USER: I need to travel from DCA to LAX, can you help me?

ASSISTANT: Sure, I will help you and on what dates that you have planned to travel?

USER: My trip dates are 11/28 and 11/30.

ASSISTANT: May I know your connection preference?

USER: I need a direct flight.

ASSISTANT: Please let me know your name.

USER: I am Laura Turner.

ASSISTANT: May I know if you prefer to have any other comforts in your journey?

USER: I am ok with any flight.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: That's ok. Thank you.

ASSISTANT: You are most welcome and thank you for consulting our agency.