You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you?

USER: I want to fly from MCO to MSP, can you check the flight availability on that route?

ASSISTANT: Sure, can I have your planned journey dates please?

USER: My planned travel dates are 08/19 and 08/21.

ASSISTANT: May I know your name please?

USER: Kimberly Scott here.

ASSISTANT: Do you need a connecting flight?

USER: I want a flight with single connection.

ASSISTANT: Do you have any other specifications?

USER: My class preference is business class only. I want to travel in normal -cost only.

ASSISTANT: Kimberly Scott, no flights has been found on your preferences.

USER: No issues, thank you for  the information.

ASSISTANT: Thank you for reaching us.