You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: Please reserve me a flight ticket from PHL to CLT.

ASSISTANT: Sure, can you provide your trip dates?

USER: My trip dates are Mar 31 and Apr 02.

ASSISTANT: Do you have any preferences?

USER: I prefer connecting flight for this trip.

ASSISTANT: May I know your name for documentation?

USER: I am Emma Lewis.

ASSISTANT: There is a connecting flight with number 1001 in airline AA, the fare is 300 in economy class.

USER: Please proceed to book my flight ticket in this airlines.

ASSISTANT: Can I book it?

USER: Ok, please book.

ASSISTANT: Your ticket is reserved, the depart time is 19:00 hours and return time is 19:00 hours.

USER: Thank you.

ASSISTANT: Thank you for reaching us.