You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I aid you?

USER: I want to book a ticket from IAD to HOU. Could you book a ticket?

ASSISTANT: Please provide your journey dates.

USER: Departure is by Sept, 28 and return date is Sept, 30.

ASSISTANT: Do you need any connection limit?

USER: I would prefer connecting flight.

ASSISTANT: Do you need any other specifications?

USER: I would like to return in the evening time.

ASSISTANT: May I know your name?

USER: My name is Richard Martinez.

ASSISTANT: There are no flights available on your routes.

USER: Thank you.

ASSISTANT: Thank you for choosing us.