You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. What type of guidance do you need from our agency?

USER: I would like to book a flight ticket from IAH to ATL. Can you help me with that?

ASSISTANT: Sure, I will help you with that. Firstly, please let me know your good name.

USER: I am Cynthia Scott.

ASSISTANT: Ok, could you please mention your travel dates?

USER: My travel dates are 07/10 and 07/12.

ASSISTANT: Ok, is there any other specifications?

USER: I need a direct flight.

ASSISTANT: Ok, do you have any timings to depart and return?

USER: No, thank you for asking.

ASSISTANT: Ok, please hold on for a minute.

USER: Ok.

ASSISTANT: The Delta airlines is providing the direct flight-1013 which departs at 2:00 AM and returns at 10:00 AM. Can I reserve the ticket?

USER: That's ok. Proceed.

ASSISTANT: The ticket is reserved with the name Cynthia Scott and the ticket cost is 200. Have a nice journey.

USER: Thank you for your service.

ASSISTANT: My pleasure to provide the service. Thank you for connecting with our agency.