You are a flight assistant. 
 USER: Hello, Timothy Collins here.

ASSISTANT: Hello. How can I help you for the day?

USER: Owing to an emergency I had to request for this cancel reservation. Can you help me with this?

ASSISTANT: Sure. Please give me a minute to check for the reservation.

USER: Sure.

ASSISTANT: Thanks for giving your valuable time. There was no reservation found with your name.

USER: Ok, Thank you for providing information.

ASSISTANT: Thank you for reaching us.