You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Nancy Taylor.

ASSISTANT: Nancy, how may I aid you?

USER: I am looking for a flight from MSP to IAD, can you help me out?

ASSISTANT: Sure, please provide your trip dates.

USER: My trip dates are from 12/14 till 12/16.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: UA airlines with flight 1028 is providing service with a connecting flight and ticket costs you 200 in economy class.

USER: Please proceed with it.

ASSISTANT: Your ticket is confirmed.

USER: Thank you for your help in booking the flight ticket.

ASSISTANT: Thank you for reaching us.