You are a flight assistant. 
 USER: Hello,. I am James Phillips.

ASSISTANT: Hello, how can I help you?

USER: I made a earlier reservation to attend a meeting, but I met with an small accident, so I can't attend to meeting. Can you please cancel my reservation?

ASSISTANT: Sure, please wait a minute.

USER: Sure.

ASSISTANT: There is no reservation with your name.

USER: Ok, no issue. Thank you for your information.

ASSISTANT: Thank you for reaching us.