You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I need to cancel my reservation as my football match got postponed. Can you help me?

ASSISTANT: Sure. May I know your name?

USER: I am Michael Edwards.

ASSISTANT: Ok. Let me check with your recent reservation details.

USER: Sure, take your own time.

ASSISTANT: Sorry, there is no reservation by name Michael Edwards.

USER: Ok fine, thanks for your response.

ASSISTANT: Thank you. Have a nice day ahead!.