You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I am Eric Lopez. I am planning to travel from AUS to BOS.

ASSISTANT: Ok.

USER: My date of journey is on 03/31 to 04/02.

ASSISTANT: Please wait.

USER: I want Direct flight.

ASSISTANT: Sorry, no flight is found as per your details.

USER: That's ok. Thank you for helping me.

ASSISTANT: Thank you for contacting us.