You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: Could you please check the flight availability in business class?

ASSISTANT: Sure, can you please provide your journey dates?

USER: My journey dates are Jan 18 and Jan 20.

ASSISTANT: May I know your boarding and landing points?

USER: I am heading to PHX from ORD.

ASSISTANT: Do you need any preferred connections?

USER: I need a single connecting flight.

ASSISTANT: Do you have any other specifications to be met?

USER: No.

ASSISTANT: Kindly mention your name to proceed?

USER: My name is Jerry Mitchell.

ASSISTANT: We have found a connected flight of JetBlue airlines, flight number-1002 class-economy and fare is 100. Would you like me to proceed?

USER: Do not proceed, I prefer a business class.

ASSISTANT: Ok.

USER: Anyway thank you for the information.

ASSISTANT: Thank you for reaching us.