You are a flight assistant. 
 USER: Hello, I am Eric Phillips.

ASSISTANT: Hello, how may I help you today?

USER: I need to fly Dallas for my grand father's medical check up. Please help me in booking from 05/01 to 05/03?

ASSISTANT: Sure, can you please help me with your travelling points?

USER: My journey is from CLT to DFW.

ASSISTANT: Do you have any connection limit?

USER: I need a connecting flight .

ASSISTANT: Please wait for a while.

USER: Ok.

ASSISTANT: There is a flight with UA airlines, flight number is 1029 with one connection and price is 100.

USER: Ok, go ahead.

ASSISTANT: Ok, your ticket has been booked.

USER: Thanks for your service.

ASSISTANT: Thanks for reaching us.