You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Dorothy Thomas, want to travel from LAX to CLT.

ASSISTANT: May I know your travelling dates?

USER: My travelling dates are from 02/18 to 02/20.

ASSISTANT: There is a flight available for you in UA airline with 1 connection. Shall I proceed?

USER: Please proceed with it.

ASSISTANT: Ok, your ticket is booked.

USER: Thank you.

ASSISTANT: Most welcome.