You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I guide you today?

USER: I would like to go to Houston to meet my client, can you please me to book a ticket from OAK to IAH?

ASSISTANT: Sure, I will help you with that. Could you please provide your preferable dates that you want to travel?

USER: Sure, my planned dates are from 11/10 to 11/12.

ASSISTANT: Ok, please wait a moment to check the flights.

USER: Sure.

ASSISTANT: Based on your information, flight number 1021 from Frontier airlines with 1 connection with the fare of 100 is available for you. Shall I proceed with this?

USER: Please proceed.

ASSISTANT: Ok, your reservation is done successfully.

USER: Thank you for your information.

ASSISTANT: For documentation purpose, may I know your name please?

USER: My name is Richard Robinson.

ASSISTANT: Ok Richard, thank you for reaching us, have a great journey.