You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: Due to some financial issues, I would like to cancel my recent reservation. Please help me out.

ASSISTANT: Sure, I am here to help you with this. May I know your name please?

USER: Thank you, my name is Alexander Phillips.

ASSISTANT: Please wait for a moment.

USER: Sure, take your time.

ASSISTANT: Sorry Phillips, there is no reservation found as per your name to cancel it.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: You are welcome.