You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: Could you please book me a plane ticket from OAK to ATL?

ASSISTANT: Sure, We are here to help you. Can I know your travelling dates?

USER: I will start on May 10th and return on May 12th.

ASSISTANT: Are you okay with an connecting flight?

USER: I need 1 lay by within my route.

ASSISTANT: Is there any other preferences that you would like to add before booking?

USER: Yes, my depart must be in the morning and I need an economy class flight.

ASSISTANT: Before checking with the airlines, may I know your name please?

USER: I am Ashley Baker.

ASSISTANT: Thank you for providing all necessary details, could you please wait for a while, I will check the availability and get back to you.

USER: Sure.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: That's alright, thanks for your assistance.

ASSISTANT: Thank you for picking us.