You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: Can you help me to reserve a flight with a single connection?

ASSISTANT: Sure, can I know the trip dates please?

USER: I am planning  to meet my grand parents in Houston, as it has been a long time I have not met them. So, I want to travel from MN-MSP on 11/20. And return from TX-IAH on 11/22.

ASSISTANT: I can help you with that. May I know your name please for booking a ticket?

USER: Please book the ticket with the name of Robert Gonzalez.

ASSISTANT: Robert, there is a flight for you in UA airline with price 100. Shall I book it?

USER: Sure, go ahead and do that.

ASSISTANT: Your ticket has been booked with flight number 1019.

USER: Thanks for your valuable information.

ASSISTANT: You are welcome, visit us again.