You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: This is Michael Williams, can you help me to book a flight ticket from PHX to LGA?

ASSISTANT: We are here to help you, may I know your planned dates to get a flight for you?

USER: I am travelling from Dec 12 to Dec 14.

ASSISTANT: May I know if connecting flight works for you?

USER: Yes.

ASSISTANT: Here I found a flight-1002 in economy class, shall I confirm it?

USER: Please proceed.

ASSISTANT: Ok, booking is done on Southwest airlines.

USER: Thank you.

ASSISTANT: Thanks for reaching us.