You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: I am Anna Phillips, could you please help me for booking a flight ticket to New York, as I am planning to go on a vacation.

ASSISTANT: Sure, may I know your journey details please?

USER: OK, my departure is from CA-LAX  and arrival on NY-LGA. My journey dates would be from 05/19 to 05/21. can you please make sure that I need a direct flight and price limit is 1000.

ASSISTANT: Thanks for providing your details, can you please wait a moment I will check and get back to you.

USER: OK.

ASSISTANT: Thanks for waiting. Sorry to say that we have not found a direct flight with your details.

USER: OK, no issue. Thanks for your help and support.

ASSISTANT: Thanks for choosing us.