You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Angela Walker.

ASSISTANT: How may I assist you?

USER: I want to attend a conference in DCA, can you please help me to book a flight from CLT?

ASSISTANT: Sure, I am here to help you out. May I know your travelling dates please?

USER: I will start on Apr 14 and will return back on Apr 16.

ASSISTANT:  Do you prefer a lay by in between your journey?

USER: I want one connection.

ASSISTANT: Southwest airlines is available in you route with the ticket fare of 100, shall I proceed with the booking?

USER: Please proceed with the booking.

ASSISTANT: Your ticket is booked with the flight-1005.

USER: Thank you for your help.

ASSISTANT: Thank you for choosing us.