You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I am Dorothy Edwards. I am looking to make a flight ticket from MSP to DTW. Can you assist me?

ASSISTANT: Can you please tell your travelling dates?

USER: The departure and arrival dates are 04/28 and 04/30.

ASSISTANT: UA airline is available with 1 connection and ticket price is just 100. Shall I proceed the process?

USER: Ok, that's fine, please proceed.

ASSISTANT: Your reservation is confirmed with flight 1001.

USER: Thank you for booking the ticket.

ASSISTANT: Thank you and have a nice day.