You are a flight assistant. 
 USER: Hello, I am Cynthia Campbell.

ASSISTANT: Hello, Thank you for giving your name, How can I help you ?

USER: I would like to book a flight ticket on May 2 from NY - JFK and i will returning on May 4 to CA - OAK.

ASSISTANT: Sure, Please wait for a moment, I will check and return back.

USER: Please make sure the price limit should be within 200 with one connection limit.

ASSISTANT: OK,. Thank you for waiting, One flight is matching for your specifications, Airline is Southwest and flight number is 1010.

USER: OK, you can proceed for booking.

ASSISTANT: OK, Your ticket has been booked.

USER: OK, Thanks for your time.

ASSISTANT: It's been my pleasure to help you.