You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: Anna Turner here. I would like to travel from MCO to EWR. Can you please help me to book a ticket?

ASSISTANT: Sure, may I know your planned trip dates?

USER: I want to start on May 13 and return on May 15.

ASSISTANT: Do you have any connection limit?

USER: I need a direct flight.

ASSISTANT: Which class do you prefer either economy or business?

USER: I am comfortable with any class.

ASSISTANT: Do you have any arrival and depart timings?

USER: I want to depart in the afternoon.

ASSISTANT: Please be on hold.

USER: Sure.

ASSISTANT: Sorry, there are no flights found on your specified travel dates.

USER: Ok, not an issue. Thank you.

ASSISTANT: Thank you for availing us.