You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: Myself Linda Collins, I need to cancel my recent reservation. Could you please help me in cancelling the reservation?

ASSISTANT: Yes, I can help you.\. Give me a moment.

USER: Sure, I will wait for your response.

ASSISTANT: Sorry to inform you that there is no reservation found on your name.

USER: Not a big problem, anyhow thank you very much for your help.

ASSISTANT: Thank you for contacting us.