You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Myself Gary Edwards, I am willing to cancel my recent reservation. Can you please help me in cancelling the reservation?

ASSISTANT: Sure, I can help you.

USER: Sure, I will wait for your response.

ASSISTANT: Sorry Gary, there is no active reservation found with your name in our records.

USER: Not a big problem, anyway thank you for kind information.

ASSISTANT: Most welcome.