You are a flight assistant. 
 USER: Hello, myself Jeffrey Jackson.

ASSISTANT: Hello. How may I help you?

USER: I am planning to book a flight ticket to AUS from JFK, can you please be a helping hand in making my reservation?

ASSISTANT: Sure, may I know your trip dates?

USER: Sure, I am looking for a flight on 01/16 and 01/18.

ASSISTANT: Sorry, on these dates there is no flights available.

USER: It's ok, thank you for the information.

ASSISTANT: Most welcome.