You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I be your helping hand?

USER: I already have an reservation to attend a meeting, due to some problems meeting place has been cancelled.

ASSISTANT: Ok.

USER: So, help me in cancelling the reservation.

ASSISTANT: Sure, I am here to help you. May I know your name to check the reservation?

USER: The previous reservation was done with the name of Timothy Collins.

ASSISTANT: Please, wait for a while.

USER: Ok, I will wait.

ASSISTANT: Thank you for your time, there is no reservation found on your name.

USER: Ok, thank you for your information.

ASSISTANT: Thank you for approaching us.