You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I best support you today?

USER: Due to the sudden change in climate, my FIFA tournament has been changed. Can you please help me in changing reservation with name Pamela Johnson?

ASSISTANT: Sure, we are here to help you. Please wait for a moment.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: Ok, no issues. Thanks for your information.

ASSISTANT: Thank you for connecting us.