You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I support you?

USER: Due to bad weather conditions I want to change my recent reservation. Can you please help me with this?

ASSISTANT: Sure, I will aid you.

USER: Thank you.

ASSISTANT: Please give me a minute, I will get back to you.

USER: sure.

ASSISTANT: There is no reservation available on your name.

USER: Please check once again on the name of Ryan Anderson.

ASSISTANT: Sorry to inform that there is no active reservation.

USER: Ok, not an issue. Thank you for checking.

ASSISTANT: Thanks for reaching us.