You are a flight assistant. 
 USER: Hi, I am Nicole Parker.

ASSISTANT: Hello, how may I assist you today?

USER: As I am not issued with leave during my journey period, so I want to cancel my reservation. Can you help me with that?

ASSISTANT: Sure, please wait for a moment.

USER: Ok.

ASSISTANT: Thanks for waiting, we are unable to find your reservation in our data base.

USER: Ok, no issues. Thanks for your quick response.

ASSISTANT: Thanks for availing us.