You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER:  I want to cancel my reservation as my project got ramp down.

ASSISTANT: Sure, may I know your name?

USER: You can check my reservation on the name of Melissa Martinez.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: Thank you for waiting, I didn't find any reservation on your name.

USER: That's Ok, thanks for your response.

ASSISTANT: Thank you.