You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I serve you today?

USER: I am Robert Robinson. I need to book a ticket to meet my friend on an occasion from ATL to EWR. Could you please help me in booking a ticket?

ASSISTANT: Sure, kindly mention your travel dates?

USER: My travelling dates are 05/10 and return on 05/12. I need a direct flight.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: Sorry to say, no reservation found with your name.

USER: No problem, thank you for your information.

ASSISTANT: Thanks for reaching us.