You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Rachel Adams here.

ASSISTANT: How may I help you?

USER: I want to attend a seminar on fashion designing, could you book my ticket from CLT to HOU?

ASSISTANT: Rachel Adams, I am here to help you for this. Could you please share me your travel dates?

USER: My itinerary dates are Apr 16 and Apr 18.

ASSISTANT: At what time are you planning to depart and return?

USER: I want to depart in the afternoon.

ASSISTANT: Is there any other requirements regarding your journey?

USER: I need a connecting flight.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Sorry to intimate you, no flights are found with your criteria.

USER: No problem, thank you.

ASSISTANT: Thank you very much for contacting our agency.