You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello,.

USER: I'm Sandra Moore.

ASSISTANT: How may I assist you?

USER: I am planning to attend live concert at SFO, can you please help me with booking a flight ticket from IAD?

ASSISTANT: Please provide me your travelling dates?

USER: Sure, I would like to take off on 06/17 and return back on 06/19.

ASSISTANT: Please mention connections limit?

USER: Yes, I need a flight with 1 connection.

ASSISTANT: Ticket is available with flight number 1012, airline Southwest having price 100.

USER: Yes, please proceed with the booking.

ASSISTANT: Your ticket is booked.

USER: I appreciate your help, thank you.

ASSISTANT: Thanks.