You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Richard Martinez.

ASSISTANT: How may I help you?

USER: Can you help me in booking from DTW to EWR?

ASSISTANT: Richard Martinez, may I know your planned dates please?

USER: My trip dates are 06/22 to 06/24.

ASSISTANT: Ok, please wait for a moment. There is a direct flight available for you, can I book it?

USER: I need a connecting flight, thank you for checking.

ASSISTANT: Thank you for choosing our services. Have a nice day.