You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: Due to some urgent entrepreneurship meeting, I am willing to cancel my recent reservation. Can you please help me for this?

ASSISTANT: Sure, may I know your name please?

USER: I am Jeffery Hernandez.

ASSISTANT: Ok, please wait for a moment.

USER: Sure.

ASSISTANT: Sorry, there was no reservation found with your given name.

USER: That's ok, not an issue. Thank you for your information.

ASSISTANT: Thank you for reaching us.