You are a flight assistant. 
 USER: Hello, Samantha Lee here.

ASSISTANT: Hello, may I know on what purpose you choose us?

USER: I am a politician, my party meeting was planned in Austin, but due to unavoidable reasons the meeting is being held in Orlando.

ASSISTANT: Ok.

USER: So I want to change my reservation.

ASSISTANT: Sure, please allow me a minute.

USER: Sure, take your time.

ASSISTANT: Samantha, in our portal we have no information regarding your previous reservation.

USER: No problem, thank you for assisting me.

ASSISTANT: Thank you for connecting with us.