You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Sandra Young is here.

ASSISTANT: How may I assist you?

USER: Can you please reserve my flight ticket from PHX to IAH?

ASSISTANT: Sandra young, I will here to help you in booking the flight ticket. May I know your planned dates for your trip?

USER: My planned dates are Sept 25th and Sept 27th.

ASSISTANT: Do you prefer connecting flight or direct flight?

USER: I need a direct flight.

ASSISTANT: Do you have any other specifications?

USER: No.

ASSISTANT: Here I found a direct flight with JetBlue Airlines and the airfare is about 200. Shall I proceed in booking with the flight number 1021?

USER: Please proceed.

ASSISTANT: For an economy class your ticket is booked and the departure time is 12:00PM and the arrival time is 7:00AM.

USER: Thank you.

ASSISTANT: Thank you for reaching us. Have a safe journey.