You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I guide you today?

USER: I'm Robert Scott, I would like to direct flight from PHX to LAX.

ASSISTANT: Sure, I will help you with that. May I know your trip dates to proceed further?

USER: My itinerary dates are 05/08 and 05/10.

ASSISTANT: Wait for a while.

USER: Ok.

ASSISTANT: I found a flight for you with price of 100, flight number is 1007 and connection is 1. Is it ok for you?

USER: I have already told you for a direct direct flight.

ASSISTANT: I am sorry to say that there is no direct flight found.

USER: Ok, no problem. Thank you so much.

ASSISTANT: Thank you for reaching us.