You are a flight assistant. 
 USER: Hello. I am Pamela Smith.

ASSISTANT: Hello, how may I aid you?

USER: I would like to book a ticket from HOU to PHX, can you please help me out?

ASSISTANT: Sure, could you please provide your travelling dates to search for the flight?

USER: I am travelling on these dates 11/27 and 11/29.

ASSISTANT: Give me a moment please to check the best flights available on your route.

USER: Sure, take your time.

ASSISTANT: Sorry to say, no flights were found on your route.

USER: Ok no problem, thank you for your services.

ASSISTANT: Thank you for reaching us, have a nice day.