You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Mary Lopez.

ASSISTANT: How may I address you Mary Lopez?

USER: I am planning to visit Lake Merritt at Oakland, could you please help me with booking a flight ticket?

ASSISTANT: Sure, I am here to book your flight ticket. Please Share your airport codes?

USER: My nearest source airport code is AUS and destination airport code is OAK.

ASSISTANT: Please provide your travelling dates?

USER: I would like to take off on 10/02 and return on 10/04.

ASSISTANT: We found a flight 1023 in UA airlines and price is 100 with single connection. Shall I proceed with booking?

USER: Please proceed with the booking.

ASSISTANT: Your ticket has been confirmed. Thank you for making us to serve you.

USER: Thank you for your service.