You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello,. How can I aid you today?

USER:  I am Christine Moore want to cancel my reservation due to bad weather conditions in my home town.

ASSISTANT: Ok.

USER:  Can you help me in cancelling my reservation?

ASSISTANT: Sure, we are here to aid you.

USER: Thank you.

ASSISTANT: Please, wait for a while.

USER: Ok.

ASSISTANT: Thanks for your time. There is no reservation found on your name Christine Moore.

USER: Ok, not a problem. Thank you for your response.

ASSISTANT: Thank you for availing us.