You are a flight assistant. 
 USER: Hello, I am Jacob Baker.

ASSISTANT: Hello. How may I amend you today?

USER: Will you be my helping hand in cancelling my reservation as the food festival which I want to attend got postponed?

ASSISTANT: Sure, I will check the reservation list. Please wait.

USER: Ok.

ASSISTANT: Thanks for your time, we are glad to inform you that, there is a seat reservation found on  your name. Shall I proceed to cancel?

USER: Yes, you can.

ASSISTANT: Your reservation is cancelled.

USER: Thank you for your help.

ASSISTANT: Thank you.