You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you today?

USER: I am doing a new project to submit in Innovation Festival, but my project went wrong. So, I will not attend that event. Can you help me to cancel my reservation?

ASSISTANT: Sure, may I know your name for cancellation?

USER: Please check the reservation with the name of Kevin Thomas.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: We found a reservation on your name of Kevin Thomas. Shall I proceed with cancelling the reservation?

USER: Please cancel the reservation.

ASSISTANT: Your reservation has cancelled.

USER: Thank you.

ASSISTANT: Thank you for approaching us.