You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I am Jessica Lopez. I want to cancel my reservation, due to my family tour trip got postponed.

ASSISTANT: Sure, please wait a moment.

USER: Sure.

ASSISTANT: Sorry to inform, there is no reservation found on your given name.

USER: Not an issue.

ASSISTANT: Thank you for connecting with us.

USER: Thank you for your information.