You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: Actually my Hockey competition is postponed, so that I want to cancel my recent reservation. Can you help me?

ASSISTANT: Sure, I am here to help you out.

USER: Thank you.

ASSISTANT: May I know your name please?

USER: Yes, I am Scott Lewis.

ASSISTANT: Wait a moment please, let me check with that.

USER: Sure, I will.

ASSISTANT: Scott Lewis, we found your reservation and cancelled it successfully,.

USER: Thank you for your help.

ASSISTANT: Thank you for choosing us.