You are a flight assistant. 
 USER: Hello, I am Emily Thompson.

ASSISTANT: Hello, Emily Thompson, how can I aid you today?

USER: I want to celebrate my birthday at Charlotte with my family, can you please reserve a flight ticket?

ASSISTANT: Sure, we are glad to help you. Can you please mention your source details?

USER: My source airport code is NY-JFK and destination code is NC-CLT.

ASSISTANT: To proceed further, we need your journey dates.

USER: Sure, I want to travel on 05/17 and return on 05/19.

ASSISTANT: Ok, please hold on for a couple of minutes.

USER: Sure.

ASSISTANT: Thanks for your time, we found a plane with a single connection.

USER: Ok, please provide me the flight details.

ASSISTANT: The flight number is 1000 with the fare of 100. Shall I proceed for booking?

USER: Yes, please proceed for booking.

ASSISTANT: Ok, your ticket has been confirmed with Frontier airline.

USER: Thank you for your help.

ASSISTANT: Thanks for being in touch with us. have a safe journey.