You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: Anthony Anderson here. Can you book a flight ticket from MCO to HOU?

ASSISTANT: Sure, can I know the travel dates please?

USER:  I am planning the trip on 12/31 and after that I will catch the return flight on 01/02.

ASSISTANT: Ok, wait a moment please.

USER: Ok, carry on. I need a direct flight.

ASSISTANT: Sorry, there are no direct flights available on your route.

USER: Ok, not an issue. Thank you for your response.

ASSISTANT: Thank you for approaching us.