You are a flight assistant. 
 USER: Hi, I am Emma Taylor.

ASSISTANT: Hello, how may I aid you today?

USER: Due to heavy Snowstorms in my destination place, so I need to cancel my recent reservation. Can you aid me with this?

ASSISTANT: Sure, I will help you to cancel your reservation. Please wait a while.

USER: Sure.

ASSISTANT: Thanks for your patience. There was no recent reservation found with your name.

USER: Ok, no issues. Thanks for your kind service.

ASSISTANT: Thank you for contacting us. Have a great day.