You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: I am Anthony Turner. Can you change my reservation, which is done earlier?

ASSISTANT: Sure, we are here to help you.

USER: As my football match is being postponed due to bad weather in New York.

ASSISTANT: Please wait a moment.

USER: Sure.

ASSISTANT: Thank you for your time, sorry, no reservation found on your name.

USER: No problem, thank you for your information.

ASSISTANT: Thank you for opting us.