You are a flight assistant. 
 USER: Hi, I am Donna Wilson.

ASSISTANT: Hello, how can I help you today?

USER: I need to cancel my recent reservation as I met with an accident and my leg got fracture and I am unable to travel. Can you help me?

ASSISTANT: Sure Donna. I will help you.

USER: Thank you.

ASSISTANT: Please wait for couple of minutes.

USER: Ok.

ASSISTANT: There is a reservation on your name in our data list. Your cancellation is done.

USER: Thanks for the help.

ASSISTANT: Thank you for opting us.