You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you now?

USER: Can you please help me in changing my recent reservation?

ASSISTANT: Sure, I will help you with that.

USER: Ok.

ASSISTANT: May I know your name please?

USER: Myself Shirley Walker.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: Ok, fine thank you for checking.

ASSISTANT: Thank you for approaching us, have a nice day.