You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Jerry Turner.

ASSISTANT: How can I aid you at this moment?

USER: Can you book a ticket from IAD to BOS, hope you are helping me with booking.

ASSISTANT: Sure, may I know your planned travel dates?

USER: Ok, my trip dates are 03/20 and 03/22.

ASSISTANT: Ok, please wait for a while.

USER: Take your time to get a flight.

ASSISTANT: Thank you for waiting.

USER: Not an issues.

ASSISTANT: Here, I found a flight with 1 connection and airfare is about 100. Shall I proceed in booking?

USER: Yes, please proceed.

ASSISTANT: Your ticket has been confirmed for the flight 1014 in AA airlines.

USER: Thanks for your help.

ASSISTANT: Thank you for reaching us.