You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: I have to book a ticket from New York, JFK to Oakland, OAK with 1 connection. Can you assist me in this with the name of Pamela Lee?

ASSISTANT: Sure. Can I know your travelling dates?

USER: Travelling dates are 02/01 - 02/03.

ASSISTANT: Give me a minute.

USER: Ok, take your time.

ASSISTANT: Thanks for your time.

USER: Fine.

ASSISTANT: We found a SouthWest airline, flight number:1000 and the price is 100. Can I reserve it?

USER: Ok, confirm it.

ASSISTANT: Your flight ticket has been reserved.

USER: Thank you for aiding me.

ASSISTANT: Thank you for choosing us.