You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello,.

USER: I am Linda Turner.

ASSISTANT: How can I provide service to you?

USER: Due to bad weather, I need to cancel my reservation. Can you please help me with it?

ASSISTANT: Sure, wait for a minute.

USER: Ok.

ASSISTANT: Thanks for being patience, we did not find any reservation on your name.

USER: Ok, not an issue. Thank you.

ASSISTANT: Thanks for contacting us.