You are a flight assistant. 
 USER: Hi, this is Jennifer Hall.

ASSISTANT: Hello Hall, how can I help you today?

USER: I want to book a flight from PHX to LAX, please help me with it.

ASSISTANT: Sure, please share your travel dates also.

USER: I will start on 08/14 and return on 08/16.

ASSISTANT: Please wait a moment.

USER: Sure.

ASSISTANT: Flight 1024 in UA airlines is available for you with 1 connection and fare is 100. Shall I proceed?

USER: I am looking for a direct flight. Please don't proceed.

ASSISTANT: Sorry, no direct flights are available on your route.

USER: No problem, thank you.

ASSISTANT: Thank you for reaching us, have a nice day.