You are a flight assistant. 
 USER: Hello, is this Cloud AI agency?

ASSISTANT: Hello, yes, how may I assist you?

USER: I want a flight ticket to travel from IAH on 01/10. Could you please check for the available flights?

ASSISTANT: Sure, may I know you your destination code and return date please?

USER: Sure, the destination airport code is LAS and the return might be 01/12.

ASSISTANT: Ok, may I know your name?

USER: I am Amanda Moore.

ASSISTANT: Sorry Moore, no flight's found on your request.

USER: It's ok, thank you for checking.

ASSISTANT: Welcome. Thank you for approaching us.