You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you today?

USER: I am Anthony Jones. I am planning to cancel my recent reservation, due to health issue. Can you please cancel my ticket?

ASSISTANT: Jones, can you please wait for a moment. Let me check for your reservation status.

USER: Sure, take your own time.

ASSISTANT: Sorry Jones, I have not found any reservation by your name is our database.

USER: Thank you for your help.

ASSISTANT: Thank you for approaching us and have a nice day.