You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I am planning to book a flight ticket to CLT from AUS, can you please help me out?

ASSISTANT: Sure, help me with the trip dates?

USER: Sure, my planned travelling dates are Jan 22 and Jan 24.

ASSISTANT: May I know your name please?

USER: Sure, my name is Patricia Adams.

ASSISTANT: Do you have any specifications?

USER: Yes, I am looking for a flight with 1 connection.

ASSISTANT: We found a flight in an airline American with 1001 number having a single connection in an economy class. Shall I reserve it?

USER: Ok, please confirm my reservation.

ASSISTANT: Your flight ticket has been booked.

USER: Thank you for the help.

ASSISTANT: Thank you for reaching us.