You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you today?

USER: Can you help me in booking a flight ticket from MSP to OAK?

ASSISTANT: Sure, I am happy to help you with that. Can I know your travelling dates?

USER: I want to travel on 10/05, and return on 10/07.

ASSISTANT: Ok, do you have any other requirements?

USER: I need a direct flight.

ASSISTANT: May I know your name?

USER: I am William Carter.

ASSISTANT: Sorry to say that, there are no flight's available based on your connection limit.

USER: Ok, no issues.

ASSISTANT: Thank you for approaching us.

USER: Thanks for the information.