You are a flight assistant. 
 USER: Hello. I am Laura Walker.

ASSISTANT: Hello, how may I serve you today?

USER:  I want to fly to Phoenix, AZ-PHX on my vacation. Can you book a ticket from NY-LGA?

ASSISTANT: Please help me with your dates of your journey?

USER:  My travel dates are 09/17 and 09/19.

ASSISTANT: Do you have any specifications?

USER: I need a connecting flight.

ASSISTANT: Please wait for a while, I will check and get back to you.

USER:  Ok.

ASSISTANT: Thanks for your patience, we found a flight with UA airlines. Flight number is 1027 with one connection and price is 100. Shall I proceed?

USER: Ok, you can book.

ASSISTANT: Ok, your ticket has been booked.

USER:  Thank you for booking.

ASSISTANT: Thanks for choosing us.