You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you?

USER: Can you please cancel my recent reservation?

ASSISTANT: Sure, I am here to help you.

USER: Ok.

ASSISTANT: May I know your name please to check your reservation status?

USER: I am Anna Lewis.

ASSISTANT: Anna Lewis, no reservation has been found on your name in our database.

USER: Thanks for your information.

ASSISTANT: Thank you for approaching us.