You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I would like to book a ticket from JFK to CLT, can you help me?

ASSISTANT: Yes, sure. Can you me your trip dates?

USER: My journey dates are 07/05 and 07/09.

ASSISTANT: Ok. Please wait a minute.

USER: I want to book a ticket in the name of Elizabeth Rodriguez. Ok.

ASSISTANT: Sorry Elizabeth, there is no flight for you.

USER: No problem, I will try for another way to complete my trip. Thanks for checking.

ASSISTANT: Most welcome.