You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you today?

USER: As I am music lover, my music competiton has postpone due to some technical issues. Can you help me? Please help me in cancellation.

ASSISTANT: Sure, may I know your name?

USER: Ronald Moore here.

ASSISTANT: Sorry, no reservation found with your name.

USER: Ok, no issues. Thank you for your help.

ASSISTANT: Thank you for choosing us.