You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I guide you today?

USER: I want to visit Oakland for conference, can you book a ticket from MSP to OAK?

ASSISTANT: Ok, may I know your preferable dates to book the flight?

USER: My trip dates are 10/28 and 10/30. I want to book a ticket in the name of Samantha Wilson.

ASSISTANT: Ok Samantha, please wait a moment to check the availability of flights and I will get back with a best flight.

USER: Ok.

ASSISTANT: Based on your details flight number 1002 from Hawaiian airline with 1 connection is available for you. Shall I proceed with it?

USER: Yes, please.

ASSISTANT: Ok, your ticket is booked now.

USER: Thank you for booking.

ASSISTANT: Thank you for choosing our service, have a safe journey.