You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you now?

USER: Can you please help me book a ticket from MSP to OAK?

ASSISTANT: Ok, please share your planned dates for this journey.

USER: My travelling dates are on Jan 03 and 05.

ASSISTANT: Do you need a connecting flight?

USER: Yes, I need only single connection.

ASSISTANT: May I know your name please?

USER: My name is Jason Williams.

ASSISTANT: Sorry to say, there are no flights available for your journey.

USER: Ok, not a problem.

ASSISTANT: Jason Williams, thank you for choosing our services.

USER: Thank you.

ASSISTANT: Have a nice day.