You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I give assistance to you?

USER: I am planning to travel from ORD to CLT help me in booking a flight?

ASSISTANT: Sure, Can you please provide your depart and arrival dates?

USER: I like to travel on Aug 11 to 13.

ASSISTANT: Is there any connection limit?

USER: I prefer direct flight.

ASSISTANT: Do you have any time concern?

USER: No. but I like to travel on economy class.

ASSISTANT: Ok, please wait for a moment.

USER: Ok.

ASSISTANT: Sorry to inform you that, there were no flights running to that location due to bad weather conditions.

USER: That's ok, thank you.

ASSISTANT: Can I have your good name please?

USER: I am Kathleen Robinson.

ASSISTANT: Thank you for reaching our service.