You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: Myself Ashley Robinson. Due to some technical issue in our office, I want to solve the issue. Regarding that, Can you cancel my booking?

ASSISTANT: Sure Ashley. Please wait for a while.

USER: Ok.

ASSISTANT: Sorry, no reservation found with your name to cancel further.

USER: It's ok. Thank you.

ASSISTANT: Thank you for reaching us.