You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: Myself Charles Rodriguez. Due to some entrepreneur meeting. I am going to cancel my reservation. Can you please help me for this?

ASSISTANT: Sure Charles, please wait a moment.

USER: Sure, I will wait for your kind information.

ASSISTANT: I found your reservation. Your reservation has been cancelled successfully.

USER: Not a big deal, anyway thank you very much for your kind service.

ASSISTANT: Thank you for approaching us.