You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I assist you today?

USER: I am James Adams. Can you help me in booking a flight ticket from PHL to OAK?

ASSISTANT: Ok, please can I know the dates of your journey?

USER: I want to travel on 05/27, and return on 05/29.

ASSISTANT: Ok, please let me know the arrival and departure timings.

USER: I want to return in the evening time.

ASSISTANT: Ok, please can I know your connection limits?

USER: I need a connecting flight.

ASSISTANT: Do you have any more specification please let me know?

USER: Yes, I need a normal cost airline.

ASSISTANT: Sorry, there is no flight available at your location to book a ticket.

USER: Ok, no issues.

ASSISTANT: Ok, thank you for choosing our agency.

USER: Thanks for the information.