You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: Can you please cancel my recent reservation?

ASSISTANT: Sure, we are here to help you. Can I have your name to proceed further?

USER: Sure, I am Carol Adams.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Thank you for your valuable time, we have found a reservation on your name and cancelled successfully.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us.