You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Nicholas Williams here.

ASSISTANT: How can I help you Williams?

USER: I want to book a flight from ATL to JFK, can you please help me in booking a flight ticket?

ASSISTANT: Ok, may I know your travel dates please?

USER: Sure, my travelling dates are from 07/11 to 07/13.

ASSISTANT: Please wait for a moment.

USER: Sure, I will wait for your response.

ASSISTANT: Here is a flight-1028 with 1 connection limit, costs 100 from JetBlue airlines. Shall I proceed?

USER: Ok, please book that flight.

ASSISTANT: Williams, your booking is done.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us.