You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Kimberly Lewis.

ASSISTANT: How can I provide assistance for you today?

USER: Help me to cancel my reservation, can you assist me?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please wait for few minutes.

USER: Sure.

ASSISTANT: There is no recent reservation found on your name in our records.

USER: Thank you for informing me.

ASSISTANT: Thank you for availing us.