You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Timothy Roberts.

ASSISTANT: How can I support you today?

USER: I want to visit a live music concert at Houston, please book a flight ticket with a connection.

ASSISTANT: To book a ticket, may I know your travelling dates please?

USER: My travelling dates are from 12/15 to 12/17.

ASSISTANT: Can you please mention your airport codes?

USER: My source code is JFK and Destination code is IAH.

ASSISTANT: Just hold on a moment.

USER: Ok.

ASSISTANT: We are glad to inform you that we have found a flight with an airline Southwest of flight 1024 and cost is 100.

USER: Please proceed further.

ASSISTANT: Your ticket has been confirmed.

USER: Thanks for the reservation.

ASSISTANT: Thank you for reaching us.