You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello.

USER: I am Mark Edwards.

ASSISTANT: How can I assist you at this moment?

USER: Can you please book a flight ticket from Los Angeles to attend a conference in Charlotte?

ASSISTANT: Sure, I will help you with this. Could you please provide your journey dates?

USER: My journey dates are, depart on Nov 5th and return back on Nov 7th.

ASSISTANT: May I know your nearest airport codes of journey please?

USER: My airport codes are, LAX to CLT.

ASSISTANT: Do you have any specifications for this trip?

USER: I need a stopover in between journey.

ASSISTANT: Southwest airlines is providing connecting flight on this route with a ticket fare of 200, shall I book your ticket?

USER: Ok, proceed.

ASSISTANT: Mark Edwards, your ticket is booked in flight number 1021.

USER: Thanks for the help.

ASSISTANT: Thank you and have a safe journey.