You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: My plan to attend my friend anniversary function got cancelled, will you aid me in cancelling my previous reservation?

ASSISTANT: Sure, may I know your good name?

USER: Sure, my name is Janet Davis.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: Sorry to say that, no reservation was found with your good name.

USER: No issues, thank you.

ASSISTANT: Thank you for reaching us.