You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Anna Gonzalez.

ASSISTANT: How may I support you?

USER: I am not willing to start my journey. So, can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, I will help you out in this.

USER: Ok, thank you for accepting my request.

ASSISTANT: Please standby I will check the reservation list and get back to you with the information.

USER: Ok.

ASSISTANT: Thank you for your time. We found a reservation in your name and it has been cancelled.

USER: Ok, fine thank you for your help.

ASSISTANT: Thank you for reaching us. Have a nice day.