You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I support you?

USER: Please, cancel my recent reservation due to cancellation of my meeting.

ASSISTANT: Sure. May I know your good name?

USER: Reservation is done with my name Joshua Hall.

ASSISTANT: Please, wait  a while.

USER: Sure.

ASSISTANT: Thanks for waiting.

USER: Ok.

ASSISTANT: No reservation found on your name.

USER: Ok, thank you for the information.

ASSISTANT: Thank you for approaching us.