You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I am Karen Johnson, want to travel from EWR to LAS. Will you please help me in booking my ticket?

ASSISTANT: Please provide your dates.

USER: My trip dates are from 08/21 to 08/23.

ASSISTANT: I got a direct flight with your location. Can I proceed?

USER: No, I am interested with connection 1. Thank you for your information.

ASSISTANT: Most welcome.