You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I support you?

USER: I am willing to cancel the ticket because I have cancelled the trip which is planned in the last month. Can you please aid me to cancel the ticket?

ASSISTANT: Sure, I will help you with that.

USER: Thank you for considering my request.

ASSISTANT: May I know your good name?

USER: My name is Ashley Lewis.

ASSISTANT: Ok, please wait a minute.

USER: Ok, take your time.

ASSISTANT: Thanks for waiting, we found a reservation on your name and it has been cancelled successfully.

USER: Thank you so much for your valuable time in cancelling my ticket.

ASSISTANT: Thank you for opting us. We hope to serve you again.

USER: You are most welcome.