You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, Good afternoon. How can I help you for today?

USER: Good afternoon, is this Frosch travel agency? I am heading to Phoenix-PHX from Washington-IAD to attend my sister's engagement. So can you help me in booking a ticket?

ASSISTANT: Yes please, what service your looking for?

USER: I want to book a ticket.

ASSISTANT: Sure, may I know your date travelling to IAD?

USER: My departure date from Washington is on 11/29 and return from Phoenix on 12/01.

ASSISTANT: There is a flight-1023 with 200 price limit & it has 1 connection. Is this flight ok for you.

USER: It is ok for me, please proceed for booking.

ASSISTANT: On which name I have to book ticket?

USER: Book the ticket on the name of Christine Young.

ASSISTANT: Your flight ticket is confirmed with Hawaiian airlines.

USER: Thanks for your help. Great service.

ASSISTANT: Thank you, have a happy journey.