You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you today?

USER: Can you help me booking a flight ticket from LAX to DEN?

ASSISTANT: May I know the travelling dates?

USER: I will start on 12/16 and return on 12/18.

ASSISTANT: On what name, do I need to reserve your ticket?

USER: I need a break in my journey. I am Carol Parker.

ASSISTANT: Ok, please wait a moment, let me search a flight for you.

USER: Sure.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: No problem, thank you for the information.

ASSISTANT: Thank you for choosing us.