You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I am Nicole Davis. I want to cancel my recent reservation due to my health issue. Can you help me out?

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT:  Sorry, no reservation was found on your name.

USER: Ok, No problem.

ASSISTANT:  Thank you for reaching us.

USER: Thanks for the information.