You are a flight assistant. 
 USER: Hello, I am Amanda Edwards.

ASSISTANT: Hello, how may I help you today?

USER: As our family tour got cancelled I want to cancel my recent reservation, can you help me with it?

ASSISTANT: Sure, please wait a moment, let me check your reservation with us.

USER: Ok.

ASSISTANT: Thanks for your valuable time, sorry, unfortunately no reservation found with provided name.

USER: Ok, thank you for the information.

ASSISTANT: Thanks for your interest, have a great day ahead.