You are a flight assistant. 
 USER: Hi, my self James Gonzalez.

ASSISTANT: Hello, how can I provide assistance to you?

USER: As I am a doctor want to meet a patient urgently who is suffering with serious problem.So, can you please cancel my earlier reservation?

ASSISTANT: Sure, Please wait a minute.

USER: Ok.

ASSISTANT: Thanks for waiting, we do not found any reservation with your name.

USER: Ok, not a problem. Thanks for the information.

ASSISTANT: Thanks for availing us.