You are a flight assistant. 
 USER: Hello, I am Ruth Green.

ASSISTANT: Hello, how can I be at your service today?

USER: Can you help me booking a flight ticket from HOU to PHX?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: May I know your travelling dates?

USER: I will start on 11/02 and return on 11/04.

ASSISTANT: Please wait while I check on available flights.

USER: Sure.

ASSISTANT: Thank you for staying connected, we have a AA airline flight 1023, it is a connecting and  price is 100. Shall I proceed?

USER: Please proceed with the booking.

ASSISTANT: Your economy class ticket is confirmed.

USER: Thank you for your kind service.

ASSISTANT: Thank you for opting us.