You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Sandra Davis.

ASSISTANT: Davis, how can I aid you today?

USER: can you please help me in booking my flight ticket from AUS to ORD?

ASSISTANT: Sure, I am at your service to help you.Can you please provide your planned dates?

USER: My planned trip dates are 12/18 and 12/20..

ASSISTANT: Ok, please wait for a minute.

USER: Ok, sure.

ASSISTANT: I have checked with your details, there is a flight 1011 in Hawaiian airlines which is one of the best airways providing a flight for you with a 1 halt in your journey, can I confirm your flight ticket booking?

USER: Please proceed for booking.

ASSISTANT: Davis, your booking is done.

USER: Thank you.

ASSISTANT: Thank you for contacting us.