You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I aid you?

USER: Can you please hold me a flight ticket with the name of Amanda Clark?

ASSISTANT: Sure, may I know your travelling dates please?

USER: My trip dates are 03/31 - 04/02.

ASSISTANT: Ok, please share your journey codes for further process.

USER: My airport codes are from AZ - PHX to PA - PHL.

ASSISTANT: Do you need any connection in between the journey?

USER: I need a direct flight.

ASSISTANT: Ok, please stand by.

USER: Sure.

ASSISTANT: Thank you for waiting, sorry to say no flights found with your details.

USER: Ok, not a problem.

ASSISTANT: Thank you for reaching us, have a nice day.

USER: Thank you for your information.