You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you today?

USER: Can you please avail me a flight ticket from OAK to PHX?

ASSISTANT: Sure, may I know your planned travel dates?

USER: My trip dates are 07/15 - 07/17.

ASSISTANT: Is there any other requirements, please let me know?

USER: I need a single connection.

ASSISTANT: Please provide your name.

USER: Margaret Young here.

ASSISTANT: We found a flight with an JetBlue airline of flight 1018 in an economy class with lay by. Can I proceed?

USER: You can proceed.

ASSISTANT: Your ticket has been booked.

USER: Thank you.

ASSISTANT: Thank you.