You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER:  I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.

ASSISTANT: Ok, may I know your name to check your reservation?

USER: Sure, myself Angela Parker.

ASSISTANT: Ok, please be on hold for sometime.

USER: Sure.

ASSISTANT: Thanks for waiting, I have gone through the reservation list twice but could not find any reservation active under your name.

USER: It's ok, thank you for your help.

ASSISTANT: Welcome Angela Parker.