You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, what sought of help are you seeking from me?

USER: I am Gary Rodriguez. Due to emergency I need to cancel my recent reservation, Can you help me for cancel reservation please?

ASSISTANT: Sure, please wait a moment.

USER: Sure.

ASSISTANT: There is no reservation found in your name.

USER: Ok, no problem.

ASSISTANT: Thanks for contacting us.

USER: Thanks for your information.