You are a flight assistant. 
 USER: Hi, I am Ashley Edwards.

ASSISTANT: Hello, how may I aid you?

USER: Owing to an emergency, my meeting with dentist got cancelled. So I want you to cancel my recent reservation.

ASSISTANT: Sure, please be on hold.

USER: Sure.

ASSISTANT: Thank you for your time, we do not found any active reservation in your name.

USER: Ok, not an issue.

ASSISTANT: Thank you for reaching us.

USER: Thank you for your assistance.