You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, may I know how best I can help you today?

USER: I booked a flight and I am unable to take the trip so, I want to change my reservation name to another passenger. Can you please assist me to change my reservation?

ASSISTANT: Sure, we are euphoric to help you.

USER: Thank you.

ASSISTANT: May I know your name to check with the reservation?

USER: Sure, you can check my reservation on the name of Nicole Parker.

ASSISTANT: Ok, please give me few seconds.

USER: Sure, I will wait.

ASSISTANT: Thank you for waiting, we could not find any reservation on your name to change it.

USER: Ok, Thanks for your information.

ASSISTANT: Thank you for contacting us.