You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, Good morning!.

USER: Good Morning.

ASSISTANT: Tell me for what assistance are you looking for?

USER: Actually, my assistant being unaware of my resent change of schedule, booked a ticket to Austin for a Business meeting.

ASSISTANT: Ok, wait a while.

USER: Sure, take your time.

ASSISTANT: Sorry, no reservation found.

USER: That's ok. Thank you, have a good day.

ASSISTANT: Thank you for reaching us. Your name please.

USER: My name is Brian Wright. Thank you.