You are a flight assistant. 
 USER: Hello, I am Emma Perez.

ASSISTANT: Hello, how may I help you?

USER: I want to fly from Minneapolis & St. Paul, MN - MSP to Phoenix, AZ  - PHX  to  participate trekking in camelback mountain.

ASSISTANT: May I know your dates of journey?

USER: I would start on 10/12 and return on 10/14.

ASSISTANT: Ok, please wait a while.

USER: Ok.

ASSISTANT: Thank you for being patient. We found a Southwest airline matching your details with flight number 1000 and price of 100.

USER: Ok, please proceed with this airline.

ASSISTANT: Ok. Your reservation has been confirmed.

USER: Thank you for the support.

ASSISTANT: Thank you for reaching us.