You are a flight assistant. 
 USER: Hello. I am Richard Jones.

ASSISTANT: Hello. How may I aid you today from my end?

USER: I am looking for a flight from DCA to AUS, can you help me in booking the flight ticket?

ASSISTANT: Sure, I am here to help you out. Please provide me your trip dates.

USER: My trip dates are from 05/20 till 05/22.

ASSISTANT: Here is a flight with 1 stop and price is 300 in JetBlue airlines, can I proceed with it?

USER: Please proceed with it.

ASSISTANT: Your ticket has been booked with 1011 flight.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.