You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: Can you please hold me a flight ticket in the name of Karen Jackson?

ASSISTANT: Sure.

USER: Thank you.

ASSISTANT: Could you please share your airport codes?

USER: I want to fly from Boston, MA - BOS to reach Dallas & Fort Worth, TX - DFW.

ASSISTANT: Do you have any connection limit?

USER: I need a single connection.

ASSISTANT: Help me with journey dates.

USER: My trip dates are 12/01- 12/03.

ASSISTANT: Thanks for waiting, there is a flight with airline: UA, flight number:1001, price 100, 1 connection. Shall I proceed?

USER: Please proceed.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you.

ASSISTANT: Thank you.