You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I provide assistance to you?

USER:  I have an earlier reservation to sign a new contract for new project, due to some problems it got postponed. So, please help me.

ASSISTANT: Sure, I will aid you.

USER: Thank you.

ASSISTANT: May I know your name please?

USER: Dorothy Mitchell is my name.

ASSISTANT: Please be on hold.

USER: OK.

ASSISTANT: Sorry, there is no active reservation found in your name.

USER: Ok, not a big problem. Thank you.

ASSISTANT: Thank you for connecting with us. Have a nice day.