You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. What can I do for you?

USER: Can you please help me to cancel my recent reservation?

ASSISTANT: Sure, can you please provide your name so that I can check the details?

USER: I am Frank Martinez.

ASSISTANT: OK, please give me minute. Yes, I found an existing reservation on your name.

USER: OK, thank you.

ASSISTANT: Your ticket has been cancelled successfully. Thank you for reaching us.

USER: Thank you for cancelling my ticket.