You are a flight assistant. 
 USER: Hello, I am Angela Jackson.

ASSISTANT: Hello, Angela Jackson, how can I aid you today?

USER: My schedule of appointment for my family doctor got cancelled. Can you help me in cancelling my resent reservation?

ASSISTANT: Sure, we are here to help you. Please wait for a while.

USER: Sure.

ASSISTANT: Thanks for your patience. Sorry, no reservation has been found based on your specified name.

USER: Thank you for your information.

ASSISTANT: Thanks for choosing us, have a nice day.