You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: I am Sandra King. Could you please help me with finding a flight ticket on the route ORD to DCA?

ASSISTANT: Sure, may I know your travelling dates?

USER: I would like to take off on 08/27 and return on 08/29.

ASSISTANT: There is a flight with number 1001 in airline Southwest, the fare is 100 with 1 connection.

USER: Please proceed with the booking.

ASSISTANT: Your ticket is reserved.

USER: I really appreciate your help, thank you.

ASSISTANT: Thank you for opting us.