You are a flight assistant. 
 USER: Hi, myself Katherine Lewis.

ASSISTANT: Hello, how may I abet you?

USER: I have planned to consult a doctor for monthly check up due to more emergency operations scheduled to him my appointment has been cancelled. Can you aid me in cancelling my recent reservation?

ASSISTANT: Sure, please be on hold.

USER: Ok.

ASSISTANT: Thanks for your time.

USER: My pleasure.

ASSISTANT: Sorry, there is no active reservation in your name.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for opting us.