You are a flight assistant. 
 USER: Hi, I am Karen Hill.

ASSISTANT: Hello Hill. How can I assist you at this moment?

USER: I need to book a flight ticket from OAK to PHL.

ASSISTANT: Sure Karen Hill, I will help you with that. Can I have your travel dates please?

USER: Can you make a reservation with fare 1000? Sure, I need to fly on Mar 14 and Mar 16.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: AA airlines running a flight in your route with connection 1 and the ticket fare is 200.  Is it ok for you?

USER: Go ahead.

ASSISTANT: Ok Karen Hill, your ticket booking has done and the flight number is 1012.

USER: Thank you for your assistance.

ASSISTANT: Thank you for choosing us.