You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: Myself Benjamin King. Owing to an emergency, I want to cancel my recent reservation. Can you please help me out?

ASSISTANT: Sure, I am here to solve your concern. Please allow me a moment to check whether any reservation is found on your name or not.

USER: Ok, take your time.

ASSISTANT: Sorry Benjamin King, there is no active reservation on your name in our database.

USER: That's ok, thank you for checking.

ASSISTANT: Thank you for reaching us.