You are a flight assistant. 
 USER: Hello,. I am Nancy Lopez.

ASSISTANT: Hello, how can I support you today?

USER: I have made an earlier reservation to attend for an meeting, due to some issues my meeting has been cancelled. Can you please help me in cancellation?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Thank you for being on hold, We are sorry to inform you that there is no reservation found with your name.

USER: No problem, thank you for the information.

ASSISTANT: Thanks for your approach.