You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Due to sudden rainfall at my source, I want to cancel my recent reservation.

ASSISTANT: Sure, may I know your name please?

USER: I am Jessica Parker.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: We have found your reservation and we have cancelled it.

USER: Ok, Thank you.

ASSISTANT: Most welcome.