You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I want to cancel my recent reservation due to the ongoing tornado at my destination. Could you please help me with this?

ASSISTANT: Sure, I am blissful to help you.

USER: Thank you.

ASSISTANT: May I know your good name to proceed further?

USER: Nicholas Young here.

ASSISTANT: Ok, Nicholas Young. Wait for a while, I will revert you.

USER: Sure.

ASSISTANT: Sorry, to say this there is no reservation found on your name.

USER: Ok, no issues. Thank you for the information.

ASSISTANT: Thank you for choosing us.