You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I have an interview to attend on the dates of my journey. Can you please cancel my reservation?

ASSISTANT: Sure, may I know your name to check the reservation status?

USER: Please check with the name Carol Jones.

ASSISTANT: There is no reservation found under your name, Jones.

USER: That's fine, thank you for the information.

ASSISTANT: Thank you for choosing us.