You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I need to change my recent reservation, can you please help me?

ASSISTANT: Sure, we will help with that.

USER: Ok.

ASSISTANT: Please share your good name?

USER: Myself Laura Moore.

ASSISTANT: Please hold a moment.

USER: Sure, I will be waiting for your response.

ASSISTANT: thank you for waiting, there is no active reservation found with the given name.

USER: That's ok, thank you for searching my details.

ASSISTANT: Thank you.