You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Emma Hall.

ASSISTANT: How may I assist you?

USER: I have to attend a Music Concert at Charlotte, could you please help me with booking a flight ticket?

ASSISTANT: Ok, may I know your travelling dates to find a flight for you?

USER: I would like to take off on 05/23 and return on 05/25.

ASSISTANT: Ok, let me know your locations too.

USER: My nearest source airport code is HOU and destination airport code is CLT.

ASSISTANT: Thanks for your details, there is a flight-1001 with price 200 of Southwest airline. Is it fine for you?

USER: Please proceed with the booking if the connection is 1.

ASSISTANT: Ok, your ticket has been done with connection 1.

USER: I really appreciate your help, thank you for your service.

ASSISTANT: Welcome, have a good day.