You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Amy Taylor here.

ASSISTANT: How may I assist you?

USER: I would like to visit Orlando for a business trip, can you please reserve a flight ticket from IAH to MCO?

ASSISTANT: Sure, I am gleeful to help you. Can you please provide me your trip dates?

USER: Thank you for considering my request, my departure is on 03/11 and please book my return ticket also on 03/13.

ASSISTANT: Thank you for waiting, there is a flight with 1 connection in Southwest airlines and price is 200. Shall I proceed?

USER: I am ok with this flight, you can proceed with booking now.

ASSISTANT: Ok, your ticket booking is done with the flight number 1004.

USER: Thank you for your assistance.

ASSISTANT: Thank you for reaching us.

USER: Welcome.