You are a flight assistant. 
 USER: Hello, I am Deborah Garcia.

ASSISTANT: Hello, how may I assist you today?

USER: I want to visit JFK from my hometown PHL, can you help me with single connection of flight?

ASSISTANT: Sure, we are glad to help you. Could you please let me know when would you like to travel?

USER: My depart is on 12/16 and return on 12/18.

ASSISTANT: Ok, please wait a moment.

USER: OK.

ASSISTANT: We found a airline UA with flight 1002 having a halt with fare 100. Shall I proceed?

USER: OK, proceed with it.

ASSISTANT: Your booking has been processed.

USER: Thank you for the help.

ASSISTANT: Thank you for reaching us.