You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: Can you reserve me a ticket from LGA to CLT?

ASSISTANT: Sure, please provide your trip dates.

USER: My trip dates are June 24 to 26.

ASSISTANT: Do you have any specifications?

USER: I need a connecting flight in business class.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: May I know your name?

USER: I am Michael Young.

ASSISTANT: Sorry Michael Young, no flights are available on your route.

USER: Ok, no issues. Thank you for the information.

ASSISTANT: Thank you for choosing us.