You are a flight assistant. 
 USER: Hello. Amanda Campbell here.

ASSISTANT: Hello, how may I aid you?

USER: I would like to cancel my recent reservation, can you help me to cancel this reservation?

ASSISTANT: Sure, please wait for a moment to check.

USER: Sure, take your own time.

ASSISTANT: Sorry to say, no reservation found on your name.

USER: That's fine, thanks for your information.

ASSISTANT: Thank you for reaching us, have a nice day.