You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: My name is Donna Jones. I would like to travel from ATL to PHL, could you help me out?

ASSISTANT: Sure, may I know your planned travel dates please?

USER: My preferable dates are from 03/29 to 03/31.

ASSISTANT: There is a flight available on your requested dates from Southwest airline with 1 connected flight.

USER: Please proceed.

ASSISTANT: Your ticket is booked with flight 1012.

USER: Thank you for your help.

ASSISTANT: You are welcome.