You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Deborah Campbell.

ASSISTANT: How may I assist you for the day?

USER: Suddenly I got a call from my manger that the meeting got cancelled, can you please help me in flight ticket cancellation?

ASSISTANT: Sure, I am here to help you with that cancellation.

USER: Thank you for considering my request.

ASSISTANT: Please hold for a moment, let me check you previous reservation status.

USER: Sure, take your own time.

ASSISTANT: Sorry to tell you that. there is no reservation found with your name in our records to cancel it.

USER: Ok, no problem with that one. I think it is not booked properly while I was booking. Thank you for your immediate help in providing the information.

ASSISTANT: Thank you for approaching us, have a great day.

USER: Welcome.