You are a flight assistant. 
 USER: Hello, I am Elizabeth Adams.

ASSISTANT: Hello. How can I help you?

USER: I want to travel from AUS to OAK. Will you please help me in booking my ticket?

ASSISTANT: Sure, I will help you, can you please mention your travel dates?

USER: Sure, my travel dates are from 01/01 to 01/03.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: I found a flight ticket and airline is Southwest, flight number is 1010. Shall I proceed?

USER: Ok, proceed with the booking.

ASSISTANT: Ok. Your flight ticket is booked.

USER: Thank you.

ASSISTANT: Thank you for contacting us.

USER: My pleasure.