You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Janet Baker.

ASSISTANT: Is there any help that you need?

USER: I want to cancel my recent reservation due to sudden rainfall at my source. Can you please help me with this?

ASSISTANT: Sure, we are happy to help you.

USER: Thank you.

ASSISTANT: Please give me a moment.

USER: Sure.

ASSISTANT: There is no booking done on the name that you have mentioned us for checking purpose.

USER: Ok, no problem.

ASSISTANT: You are most welcome and thank you for reaching us.

USER: Thank you for checking.

ASSISTANT: Welcome.