You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. Is there any help that you are expecting from my side?

USER: I am Charles Hill. Can you please help me in booking my flight ticket from PHX to SFO?

ASSISTANT:  Sure, can you please mention your departure and arrival dates of your journey?

USER: My trip dates are Oct 15 and Oct 17.

ASSISTANT: Sure, is there any another specifications on your trip?

USER: I need connecting flight.

ASSISTANT: Please, wait for a while.

USER: Ok, sure.

ASSISTANT: Southwest Airlines is providing a flight for you with fare 100 and connection limit is 1. Can I proceed with this booking?

USER: Please proceed.

ASSISTANT: Your ticket reservation done with the flight number 1016.

USER: Thank you for your help.

ASSISTANT: Welcome, thank you for reaching us.