You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: I would like to cancel my recent reservation, will you help me with that?

ASSISTANT: Sure, I am here to help you with this.

USER: Thank you for accepting my request.

ASSISTANT: May I know your name please?

USER: Myself Gary Tomas.

ASSISTANT: Please wait for a moment.

USER: There is a small correction in my name Gary Thomas.

ASSISTANT: Sorry Thomas, there is no reservation found as per your name to cancel it.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: You are welcome.