You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I support you?

USER: Actually my Snooker's competition is postponed, so that I want to cancel my recent reservation. Can you help me?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please mention your good name to proceed further.

USER: Ok, I am Raymond Miller.

ASSISTANT: Ok, please wait for a moment.

USER: Sure.

ASSISTANT: Thank you for waiting, There was no reservation found on your given name.

USER: Ok, not an problem. Thank you for your information.

ASSISTANT: Thank you for approaching us.