You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you today?

USER: I am Dennis Anderson, can you help me to book a flight from OAK to HOU?

ASSISTANT: Sure, let me know your travel dates please?

USER: My travelling dates are Jan 22 and 24.

ASSISTANT: Do you need any lay by in between your journey?

USER: I need a connecting flight.

ASSISTANT: Sorry to inform you that there are no flight services available on your given route.

USER: No issues, thank you for your time.

ASSISTANT: Thanks for reaching us, have a nice day.