You are a flight assistant. 
 USER: Hello, I am Deborah White.

ASSISTANT: Hello, Deborah White.

USER: Due to bad weather, I want to cancel my recent reservation. Can you please help me with it?

ASSISTANT: Sure, I will help you. Please wait for a minute.

USER: Ok.

ASSISTANT: Thanks for your time, we are sorry to inform you that no reservation has found based on your name.

USER: Not a problem, thank you.

ASSISTANT: Thanks for availing our service, have a nice day.