You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Nicholas Taylor here.

ASSISTANT: How may I help you at this moment?

USER: I want to reserve my ticket from MCO to PHX, can you please help me out?

ASSISTANT: Sure, I am happy to help you with the ticket booking. Can you please provide me your travel dates?

USER: Sure, my planned dates of journey are from 11/29 to 12/01. I need a direct flight.

ASSISTANT: Ok, please be on hold for a minute. In the meanwhile, tell me if you have any specifications?

USER: Sure, I will wait.

ASSISTANT: Sorry to inform you, there are no flights found in this route with the dates you have given.

USER: Ok, not an issue. Anyways, thank you for your service.

ASSISTANT: You are welcome. Thank you for opting us.