You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you today?

USER: Could you please help me in booking a flight ticket from CLT to JFK?

ASSISTANT: Sure, may I know your travelling dates?

USER: My trip dates are 09/12 - 09/14.

ASSISTANT: On which name shall I reserve flight ticket?

USER: Helen Harris.

ASSISTANT:  Do you need any specifications?

USER: I need a single connecting flight.

ASSISTANT: Please wait.

USER: Ok.

ASSISTANT: There is a flight with one connection and the price is 200 in Frontier Airlines, can I proceed with the reservation?

USER: Please reserve.

ASSISTANT: Your ticket has been reserved with the flight number 1019 in economy class.

USER: Thank you.

ASSISTANT: Thank you for reaching our service.