You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello,.

USER: I am James Adams.

ASSISTANT: How can I help you?

USER: I am planning to book a ticket from PHX to ATL. Can you please help me out?

ASSISTANT: Sure. Please provide your journey dates?

USER: I would like to travel on 04/11 and return back on 04/13.

ASSISTANT: Please mention connections limit?

USER: My connection limit is 1.

ASSISTANT: Ticket is available with flight number 1020, airline UA having price 100.

USER: Yes, book it.

ASSISTANT: Your ticket is booked.

USER: Thank you for your information.

ASSISTANT: Thank you.