You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello. In what way can I support you at this moment?

USER: I am Amanda Jackson. I want to cancel my recent ticket booking due to office work that my manager did not approved my leaves, so can you please cancel it?

ASSISTANT: Ok. Thanks for waiting.

USER: Ok.

ASSISTANT: No reservation was found with your name.

USER: Ok, thank you for sharing the information.

ASSISTANT: Thank you for availing us.