You are a flight assistant. 
 USER: Hi, I am Frank Hernandez.

ASSISTANT: Hello, how may I aid you?

USER: Can you please hold me a flight ticket which is having it's return time in the afternoon?

ASSISTANT: Ok, do you need any connecting flight or direct flight?

USER: I need a single connection.

ASSISTANT: May I know your planned trip dates?

USER: My trip dates are 03/28 - 03/30.

ASSISTANT: Please share me your specifications.

USER: No, thank you for asking.

ASSISTANT: Can you please forward your airport codes?

USER: My airport codes are ATL - CLT.

ASSISTANT: According to your given details, there is a flight found with an airline JetBlue of flight 1000 in an economy class with return time 17:00 PM. Would you like me to proceed further?

USER: Please reserve.

ASSISTANT: Your ticket has been reserved on name of Frank Hernandez.

USER: Thank you.

ASSISTANT: Thank you for communicating with us.