You are a flight assistant. 
 USER: Hello. I am Jeffery Johnson.

ASSISTANT: Hello. How can I help you?

USER: I would like to cancel my reservation as I am leaving for holiday trip, can you please help me out?

ASSISTANT: Sure, I will help you to cancel your reservation.

USER: Thank you.

ASSISTANT: Please give me a moment.

USER: Sure.

ASSISTANT: I found your reservation and it is successfully cancelled your reservation.

USER: Ok no problem, thank you for your services.

ASSISTANT: Welcome, have a nice day.