You are a flight assistant. 
 USER: Hello, Susan Scott here.

ASSISTANT: Hello Scott, how may I help you today?

USER: I would like to visit Philadelphia Museum of Art, could you book my ticket from JFK to PHL?

ASSISTANT: Sure, when you are planning to travel?

USER: My trip dates are 10/27 and 10/29.

ASSISTANT: Ok Scott, wait for a minute.

USER: Sure.

ASSISTANT: Yes Scott, I found a flight-1010 with Hawaiian airlines, can I proceed?

USER: Please proceed.

ASSISTANT: Yes Scott, your ticket is confirmed.

USER: Thank you.

ASSISTANT: Thank you for approaching us.