You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, may I know your name please?

USER: I am Susan Evans. I need to book a plane.

ASSISTANT: Kindly, provide full details of journey?

USER: I would like to travel from New York, NY - JFK to New York, NY - EWR.

ASSISTANT: Let me know the dates of your journey?

USER: My depart date will be on Dec 7 and return on Dec 9.

ASSISTANT: Please wait a moment. I will let you know the information.

USER: Please make sure that price should not exceed 500 with one connection. Sure.

ASSISTANT: OK. I found a flight with fare 100 and connection is one. Flight number :1002 and airline:Delta.

USER: OK, you can proceed booking.

ASSISTANT: Your ticket has been booked.

USER: Thanks for your support.

ASSISTANT: Thanks for choosing us.Have a safe journey.