You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I guide you for today?

USER: My business meeting has been cancelled, could you please help me with cancelling my recent reservation?

ASSISTANT: May I know your name?

USER: My reservation was done under the name Jacob Davis.

ASSISTANT: I will help you with that. Please wait for a while.

USER: Sure, take your time.

ASSISTANT: I am sorry to say that there is no reservation found.

USER: That's ok, no issues. Anyways, thank you for the information.

ASSISTANT: Thank you for contacting us. Have a great day.