You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I aid you?

USER: Nicole Miller here, can you help me to book a flight from PHX to ATL?

ASSISTANT: Sure, can you please let me know your travel dates?

USER: My travelling dates are 11/12 and 11/14.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: Sorry, there were no flights found on your route.

USER: No issues, thank you for your time.

ASSISTANT: Thank you for reaching us.