You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: My business meeting has been cancelled.So, I would like to cancel my reservation which is under my name. Can you please help me with that?

ASSISTANT: Sure. Can I know your name please?

USER: Sure, I'm Donna Nelson.

ASSISTANT: Sorry Donna, there is no reservation found on your name.

USER: Ok, no issues.

ASSISTANT: Thank you for reaching us, have a great day.

USER: Thank you for checking.

ASSISTANT: You are welcome.