You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I want to cancel my reservation due to heavy rains at my destination place, so please help me in cancellation.

ASSISTANT: Sure, please share your name.

USER: Sure, I am Jennifer Green.

ASSISTANT: Please wait, I will find your reservation and revert back to you soon.

USER: Sure.

ASSISTANT: We didn't find any reservation on your name to cancel.

USER: No issues, thank you.

ASSISTANT: Thank you.