You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you?

USER: I need you to cancel my recent flight booking.

ASSISTANT: Sure. May I know your name please?

USER: Thank you. My name is Cynthia Miller.

ASSISTANT: Please wait.

USER: Sure, I will wait.

ASSISTANT: Thanks for your time.

USER: You are welcome.

ASSISTANT: I regret to inform you that there is no flight reservation on your name to cancel it.

USER: That's ok. Thank you.

ASSISTANT: Thank you.