You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you?

USER: Please cancel my recent reservation due to some health issues?

ASSISTANT: Sure, I am here to help you. Can you please mention your name to check your reservation status?

USER: Sure, I am Debra Anderson.

ASSISTANT: Ok, please give me a moment.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found on your name in our records.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: Thank you for reaching us.