You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello,.

USER: I am Virginia White.

ASSISTANT: How can I amend you today?

USER: Please help me with cancelling my reservation.

ASSISTANT: Sure, we are here to aid you. There is no reservation found on your name.

USER: Sure, I will be waiting for your response. Thanks for the response.

ASSISTANT: Thank you for opting us.