You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: I am looking to cancel my recent ticket which is booked by my friend, he has given the wrong details. Can you please cancel the ticket?

ASSISTANT: Sure, I will help you with that. Please mention your name for checking the reservation.

USER: Thank you, the ticket is booked with the name Kathleen Moore.

ASSISTANT: Please give me a moment.

USER: Ok, take your time.

ASSISTANT: Thanks for waiting, there is no reservation found under your name.

USER: It's ok, not a problem with that one. Anyways thank you for checking.

ASSISTANT: Welcome, have a great day.