You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello,.

USER: I am Michelle Parker.

ASSISTANT: How can I amend you today?

USER: Please book me a direct flight to EWR from BOS to participate in NBA tournament.

ASSISTANT: Sure, we are here to aid you. When did schedule your trip?

USER: I would leave on 11/26 and arrive on 11/28.

ASSISTANT: Thanks for waiting. Sorry, there is no direct flight found to your route.

USER: It's Ok, thanks for the information.

ASSISTANT: Thank you for availing us.