You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I am Nicole Martinez. I want to cancel my reservation, due to my health issues. So please help me in the cancellation.

ASSISTANT: Sure, we are here to help you. Please wait for a few minutes, I will check the status and revert to you.

USER: Sure.

ASSISTANT: Thank you for your patience. We did not find any reservation on your name.

USER: Not an issue. Thank you.

ASSISTANT: Thank you for choosing us.