You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: Myself Frank Roberts. Could you please help me in flight ticket booking process from PHX to BOS?

ASSISTANT: Sure, may I know your dates of travel?

USER: Thank you for your response, I want to departure on Feb 05 and please confirm my return ticket also on Feb 07.

ASSISTANT: Do you have any specifications?

USER: Yes, I want a direct flight so please check with this.

ASSISTANT: Ok, please wait a minute.

USER: Ok.

ASSISTANT: Sorry, there were no flights found on your route.

USER: Oh! It's ok no problem. Thank you for your information.

ASSISTANT: Thank you for reaching us.