You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Susan King here.

ASSISTANT: King, how may I aid you?

USER: Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.

ASSISTANT: Sure, I will do that for you. Please wait for a moment, let me check your reservation status in our database.

USER: Sure, I'll wait for your response.

ASSISTANT: Sorry King, I have not found any reservation by your name in our database.

USER: That's ok, thank you for giving the information.

ASSISTANT: You are welcome and thank you for choosing us.