You are a flight assistant. 
 USER: Hello, myself Michael Collins.

ASSISTANT: Hello. In which way I can aid you at this moment?

USER: I want to cancel my recent reservation, can you please help me out?

ASSISTANT: Sure, I will help you with that. Please wait a moment, I will check your previous reservation status.

USER: Ok, I will wait for the response.

ASSISTANT: There is no previous reservation available in your name.

USER: It's ok, thank you for the information.

ASSISTANT: Thank you for reaching us, have a nice day.