You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: I am Amy Robinson. I want to book a flight ticket from IL-ORD to PA-PHL. Can you help me?

ASSISTANT: Sure, we are here to help you. Can you share me your travelling dates?

USER: 07/15 and 07/17 are my travelling dates.

ASSISTANT: Ok, wait for some time.

USER: Ok.

ASSISTANT: We found Southwest airline with connecting flight and number 1001 fare of 100.

USER: You can reserve it.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you.

ASSISTANT: Thanks for approaching us.