You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I serve you?

USER: I am Nicole Taylor. I would like to cancel my reservation which is under my name. Can you please help me with that?

ASSISTANT: Sure, I am perky to help you.

USER: Thank you.

ASSISTANT: Give me a minute.

USER: Sure, take your time.

ASSISTANT: Thanks for your time. We didn't found any reservation by this name.

USER: You are welcome. Ok, no issues. Thank you for checking.

ASSISTANT: Thank you for approaching us.

USER: You are welcome.