You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I oblige you today?

USER: I have a franchise meeting at New York this week day. Could you help me in reserving the ticket from CLT to EWR?

ASSISTANT: Sure, please provide your travel dates.

USER: I am willing to travel on Mar 11, and again I will return back on Mar 13.

ASSISTANT: Is there any airline preference?

USER: I would like to fly in the normal-cost airlines.

ASSISTANT: Do you have any other requirements?

USER: I am flexible with single connection.

ASSISTANT: Ok, please wait for a minute.

USER: Sure.

ASSISTANT: We found a direct flight in United Airlines with flight number 1008 having an economy class. Shall I proceed for booking?

USER: Yes, please go ahead and reserve the ticket.

ASSISTANT: On what name shall I reserve?

USER: Myself Debra Turner.

ASSISTANT: Your ticket has been reserved.

USER: Thank you very much for reserving the ticket.

ASSISTANT: Thank you for connecting with us.