You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: My name is Virginia Thompson, I want to change my reservation as my plan to meet my bother is postponed. Can you change my reservation?

ASSISTANT: Sure, please wait for a while.

USER: Sure.

ASSISTANT: Sorry, no reservation found on your given name.

USER: Thank you for the information.

ASSISTANT: Thank you for choosing us.