You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Janet Hall.

ASSISTANT: How can I serve you?

USER: Can you please cancel my reservation as my plan to attend a film festival got cancelled?

ASSISTANT: Sure.

USER: Thank you.

ASSISTANT: Please, wait.

USER: Ok.

ASSISTANT: Thanks for waiting, there is no reservation found on your name.

USER: It's ok, thank you.

ASSISTANT: Thank you.