You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Anna Turner.

ASSISTANT: How could I support you today?

USER: I need to book a flight ticket from MSP to PHX, Can you please help me for booking?

ASSISTANT: When you are planning to depart and arrive?

USER: My travelling dates are from Feb 15 to Feb 17.

ASSISTANT: Do you need any halt in between your journey?

USER: Yes, I need a lay by in between journey.

ASSISTANT: We found a flight with an airline American airlines and flight number is 1011 and price is 100 in an economy class. Would you like me to proceed?

USER: Don't proceed for booking, I prefer to travel only in Business class. Thanks for your information.

ASSISTANT: Thank you for choosing us.