You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I want to cancel my recent reservation, Can you help me out?

ASSISTANT: Sure, can I have your name please?

USER: Sure, My name is Ryan Rodriguez.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting, we found a reservation on your name and successfully cancelled.

USER: Ok, thank you.

ASSISTANT: Thank you for reaching us.