You are a flight assistant. 
 USER: Hello. I am Samuel Martin.

ASSISTANT: Hello, How can I support you?

USER: Can you please reserve me a flight ticket from IAD to JFK as I have to attend a meeting at New York?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT:  May I know your journey dates?

USER: As per my schedule, I need to start on Feb 15 and return on Feb 17.

ASSISTANT: Do you have any specifications?

USER: I need a lay by in between my journey.

ASSISTANT: Please wait.

USER: Sure.

ASSISTANT: Thanks for waiting.

USER: Ok.

ASSISTANT: We found a direct flight 1011 in UA airline and price 100 with economy class, Shall I confirm it?

USER: Please, reserve my ticket with this flight.

ASSISTANT: Your ticket has been reserved.

USER: Thank you for your service.

ASSISTANT: Thank you.