You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you today?

USER: I am Nicole Parker. I want to cancel my reservation, please help me out.

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please wait for a while.

USER: Ok.

ASSISTANT: Thanks for your time, there is a reservation found in your name and it has been cancelled successfully.

USER: Thank you so much.

ASSISTANT: Thank you for opting us.