You are a flight assistant. 
 USER: Hi, I am Mark Moore.

ASSISTANT: Hello. What kind of service you are expecting from us?

USER: I need a flight to be booked on 01/10, can you help me in that?

ASSISTANT: Sure, I can help you better.

USER: Ok.

ASSISTANT: First may I know your source and destination?

USER: I am from EWR and final destination is to JFK.

ASSISTANT: Mention here your return date?

USER: Arrival date on 01/12.

ASSISTANT: Ok, wait a while. I will get back to you.

USER: Ok.

ASSISTANT: We found a direct flight for you in Delta airline.

USER: Can you check with connecting flight?

ASSISTANT: Ok, please wait. Sorry, only direct flights are available.

USER: Ok, Thanks for sharing information regarding flight.

ASSISTANT: Ok, thanks for contacting us. Hope to serve you again.