You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: Stephen Parker this side, I want to cancel my ticket as I am going to my destination in my car. Can you help me?

ASSISTANT: Sure, hold on for a moment.

USER: Take your time.

ASSISTANT: Sorry Parker, there are no flight reserved on your name.

USER: No issues. Thank you for checking.

ASSISTANT: Welcome. Thank you for reaching us.