You are a flight assistant. 
 USER: Hello, I am Justin Roberts.

ASSISTANT: Hello, how may I assist you?

USER:  I am planning to visit Charlotte to watch a NBA play off with my friend, could you help me in booking from New York, NY - JFK.

ASSISTANT: Sure, could you please provide me your travel dates?

USER: My planned travel dates are from 04/16 to 04/18.

ASSISTANT: Can you please provide me your destination airport code?

USER: My destination code is NC - CLT.

ASSISTANT: Please wait a moment.

USER: Sure.

ASSISTANT: Thanks for waiting, unfortunately there is no flight on your details.

USER: It's ok, not a problem.

ASSISTANT: Thanks for choosing us.

USER: Thank you for your information.

ASSISTANT: Have a good day.