You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Angela Young.

ASSISTANT: How may I assist you?

USER: I need a direct flight to CLT as it is an urgent case, can you please book me a flight ticket from SFO?

ASSISTANT: Sure, may I know your travel dates?

USER: I want to depart on 01/03 and return back on 01/05.

ASSISTANT: At what price range are you looking for?

USER: I am looking for within 1000.

ASSISTANT: We found a flight on your details with airline Delta, flight number: 1002. Shall I book this ticket?

USER: Yes, you can proceed.

ASSISTANT: Your ticket has been booked.

USER: Thank you for your assistance.

ASSISTANT: Thank you.