You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I would like to change my reservation as I am leaving for delegates meet, can you please help me out?

ASSISTANT: Sure, I am here to help you for this. May I know your name please?

USER: Scott Thompson here.

ASSISTANT: Just a moment, let me check your reservation status in our records.

USER: Ok.

ASSISTANT: I found your reservation. Could you please share me your airport codes?

USER: I am travelling from EWR to MSP.

ASSISTANT: When are you planning your trip?

USER: I am travelling on these dates Sept 30th and Oct 2nd.

ASSISTANT: Is there any other specifications regarding your journey?

USER: I prefer departure in the morning.

ASSISTANT: Sorry for inconvenience, no flights are found with your specifications.

USER: Ok no problem, thank you for your services.

ASSISTANT: Thank you very much for contacting our agency.