You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you at this moment?

USER: I am Raymond Davis. I am planning to cancel my recent reservation because I have exams , but I am not fully prepared.Can you help me out?

ASSISTANT: Of course, I am happy to help you.

USER: That's great to hear.

ASSISTANT: Please give me a moment, so that I can check whether your reservation is there or not.

USER: Sure, take your own time.

ASSISTANT: I checked for your reservation, but I didn't get any search result found on your name.

USER: That's fine.

ASSISTANT: Thank you for reaching our services.

USER: Thank you for your service.

ASSISTANT: You are welcome. Hope you have a great day.