You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I guide you?

USER: Can yo please help me in cancelling my recently booked reservation?

ASSISTANT: Sure, can I know your name?

USER: Sure. My name is Nancy Johnson.

ASSISTANT: Please hold on for a moment while I check for any recent reservations. I found your reservation, shall I cancel?

USER: Ok, please take your time. Yes, please cancel it.

ASSISTANT: Your reservation is cancelled.

USER: Thank you for your help.

ASSISTANT: Thank you, have a good day.