You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I am planning to visit Charlotte, will you help me in booking the flight ticket from MCO to CLT?

ASSISTANT: Sure, I am glad to help you with that. Can you please provide your preferable dates of travelling?

USER: My preferable journey dates are Aug 10 an Aug 12.

ASSISTANT: May I know your name to proceed further?

USER: Myself Joseph Collins.

ASSISTANT: How many connections do you required?

USER: I need a direct flight in between my journey.

ASSISTANT: Do you need any other requirements?

USER: No, thank you for asking.

ASSISTANT: We regret to inform you that there is no flights going on your way.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: Thank you for contacting us.