You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you?

USER: My Interview was pre-planned at the last minute, will you please help me to change it as soon as possible?

ASSISTANT: Yes, I am here to help you. May I know your name please?

USER: My name is John Martinez.

ASSISTANT: Ok, please wait a minute I will get back to you.

USER: Ok.

ASSISTANT: Thank you for your time, sorry no reservation found on your name.

USER: That's ok, thanks for checking.

ASSISTANT: Thank you for reaching us, have a nice day.