You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Robert Young from New York.

ASSISTANT: How may I help you today?

USER: Reserve me a flight ticket with a direct flight, within fare 5000 to reach Austin?

ASSISTANT: Sure, help me with the trip dates?

USER: Ok, On 03/22 I want to fly and return on 03/24.

ASSISTANT: What are your airport abbreviates please let me know?

USER: I want to board from New York, JFK to reach Austin, AUS.

ASSISTANT: There is a flight in an airline Hawaiian of number 1005 with a price of 200 having a single connection.

USER: Sorry, I need a direct flight. Please do not proceed. Thanks for your effort.

ASSISTANT: Thank you for reaching us. Have a nice day.