You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you today?

USER: My name is Amy Roberts. I want to book a flight ticket to MCO from CLT. Can you help me?

ASSISTANT: Sure, I will help you, please share your travelling dates?

USER: Yes, my travel source date is 02/09 and the return date is 02/11.

ASSISTANT: Roberts, no flights as per your details.

USER: Ok, no issue. Thank you for your valuable assistance.

ASSISTANT: You are welcome.