You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: Due to bad weather at my source, I want to cancel my recent reservation. Can you please help me for cancellation?

ASSISTANT: Sure. Would you please let me know your name?

USER: I am Benjamin Robinson.

ASSISTANT: Ok. Cancel reservation found.

USER: Ok, please proceed for cancellation.

ASSISTANT: Your recent reservation is cancelled.

USER: Thank you.

ASSISTANT: Thanks.