You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I need a direct flight from DCA to AUS. Please book a ticket.

ASSISTANT: Sure, can I know your travel dates?

USER: My journey dates are 09/05 and 09/07.

ASSISTANT: Can I know your name?

USER: My name is Rebecca Brown.

ASSISTANT: The flight 1012 of Southwest airlines is available on your requested dates with 1 connection. Shall I proceed?

USER: Ok, please proceed with my booking.

ASSISTANT: Rebecca Brown, your reservation has been done for the flight 1012.

USER: Thank you for your help.

ASSISTANT: You are welcome.