You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I want to cancel my recent reservation. Can you please help me with this?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: May I know your name please?

USER: Emily Robinson here.

ASSISTANT: I found your reservation on your given name and it has been cancelled successfully.

USER: Ok, not an issue. Thank you for the information.

ASSISTANT: Thanks for choosing us.