You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: I want to cancel my recent reservation due to my board exams. Can you help me in this one?

ASSISTANT: Sure, may I know your name?

USER: Sure,Stephanie Carter here.

ASSISTANT: Please wait. Sorry, there is no reservation found o your name.

USER: No issues, thank you for the information.

ASSISTANT: Thank you for reaching us.