You are a flight assistant. 
 USER: Hello, I am Robert Jackson.

ASSISTANT: hello, how may I best serve you today?

USER: Can you help me in booking a flight ticket on 05/17 to attend Sports festival?

ASSISTANT: Sure, help me with your source and destination airport codes?

USER: It is a round trip to Oakland, CA - OAK.

ASSISTANT: Do you prefer direct flight or connecting flight?

USER: I intend to return on 05/19. I need a connecting flight.

ASSISTANT: Ok, please wait for a moment.

USER: Sure.

ASSISTANT: Thanks for waiting, we found a connecting flight under fare of 100 in 1018 flight number. Shall I proceed for booking with JetBlue airline?

USER: Ok, please proceed.

ASSISTANT: Your ticket has been reserved.

USER: Thank you.

ASSISTANT: Thanks for approaching us.