You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I would like to book a ticket from OAK to AUS, can you please help me out?

ASSISTANT: Sure, I will help you. Can I know your name?

USER: Stephanie King here.

ASSISTANT: Thank you. Can I know your travel dates?

USER: I am travelling on these dates June 14th and 16th.

ASSISTANT: Noted. Are you comfortable with connecting flight or direct flight?

USER: I need single connected flight.

ASSISTANT: If you have any other preference regarding your journey, please let me know.

USER: I don't have any other preferences.

ASSISTANT: Direct flight is available with Southwest Airlines and the ticket fare is 200 only in economy class. Flight departs at 22:00 hours and arrives at 23:00 hours. Shall I book the ticket for you?

USER: Ok, you can proceed.

ASSISTANT: Your ticket is confirmed successfully and your flight number is 1011.

USER: Thank you for your services.

ASSISTANT: You are most welcome.