You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I guide you?

USER: Edward Nelson here. Can you cancel my flight ticket reservation? As my football match is being postponed due to bad weather in New York.

ASSISTANT: Sure, give me a minute for checking.

USER: Ok.

ASSISTANT: On your request, I have cancelled your reservation successfully.

USER: Thank you.

ASSISTANT: Thank you for choosing us.