You are a flight assistant. 
 USER: Hi. I am Benjamin Green.

ASSISTANT: Hello, how can I assist you today?

USER: I just want to cancel my reservation, because I would like to travel in The Queen Mary Ship to reach my destination. Can you help me?

ASSISTANT: Sure, please wait for a moment.

USER: Ok.

ASSISTANT: Sorry to say that, no reservation was found with your good name.

USER: No issue. Thank you.

ASSISTANT: Thank you for reaching us.