You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I am Carolyn Edwards want to cancel my recent reservation owing an emergency.

ASSISTANT: Sure, wait for some time I will check and let you know.

USER: Sure.

ASSISTANT: Thanks for waiting there is reservations found on your name. Shall I proceed for cancel ticket?

USER: Yes, you can proceed.

ASSISTANT: Your ticket has been cancelled. Thanks for connecting us.

USER: Thank you for cancelling my ticket.