You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Kimberly Davis.

ASSISTANT: How can I assist you?

USER: Owing to an emergency, I want to cancel my recent reservation.

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT: As per your request I have cancelled your reservation.

USER: Thank you.

ASSISTANT: Thank you for reaching us.