You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: Rachel Carter here. I am planning a vacation in Orlando. I need your help in booking the ticket from MSP to MCO.

ASSISTANT: Ok, please let me know your travel dates?

USER: My preferable journey dates are from 01/28 to 01/30.

ASSISTANT: Flight number 1027 by Spirit airlines is available for you. Shall I book it?

USER: Ok, please confirm my ticket.

ASSISTANT: Your ticket is confirmed.

USER: Thank you for your help.

ASSISTANT: Thanks for reaching us.