You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you today?

USER: I want to book a ticket from MSP to JFK, can you help me?

ASSISTANT: Yes, I can help you. Can you share me your dates of travelling?

USER: My travel dates are 09/17 and 09/19.

ASSISTANT: Give me a second, I will check for your requirement.

USER: Ok.

ASSISTANT: I have found a flight ticket for you with a fare of 200 and connection is 0. Can I proceed to booking?

USER: No, I need a flight with connection 1.

ASSISTANT: Sorry, there are no flights found with 1 connection on your requested dates.

USER: No problem, thanks for checking.

ASSISTANT: Can I know your name for documentation purpose?

USER: Myself Thomas Thomas.

ASSISTANT: Thank you for approaching us.

USER: Myself Barbara Wilson.