You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you today?

USER: I am trying to cancel my reservation. But it was not happening. So, please cancel it. Can you help me in that?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Please mention your name.

USER: Deborah Hernandez, is my name.

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT: We are glad to inform you that, your name is found in the reservation list. Your ticket is cancelled.

USER: Ok, thanks for your help.

ASSISTANT: Thank you for reaching us, Have a nice day.