You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I need to travel from PHL to EWR, can you help me?

ASSISTANT: Sure, can you please mention your departure and arrival dates of your journey?

USER: My travel dates are 12/14 and 12/16.

ASSISTANT: Do you need any flag stop in between journey?

USER: I need a direct flight.

ASSISTANT: May I know your name please?

USER: I am Deborah Young.

ASSISTANT: Thanks for sharing your details, we are unable to provide flight in between your journey routes.

USER: That's ok. Thank you.

ASSISTANT: Thank you very much for contacting our agency.