You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I want to cancel my reservation, due to some problems I am unable to travel those dates so can you please cancel my reservation?

ASSISTANT: Sure, can I know your name please?

USER: Sure, my name is Laura King.

ASSISTANT: I have cancelled your reservation which on the name Laura.

USER: Thank you for your help.

ASSISTANT: Thank you for approaching us.