You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: Could you please book a flight ticket from CLT to DFW?

ASSISTANT: Sure, may I know the travelling dates?

USER: My trip dates are Jan 02 and Jan 04.

ASSISTANT: Do you have any connection limit?

USER: I need a connecting flight.

ASSISTANT: Are there any other specifications?

USER: No.

ASSISTANT: May I know your name?

USER: I am Eric Hill.

ASSISTANT:  Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: Not a problem, thank you for the information.

ASSISTANT: Thank you for availing us.