You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I am Ashley Clark. I want to cancel my recent reservation, as I have urgent meeting in home town. Can you help me with that?

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT: Sorry, no reservation found on your name to cancel.

USER: Ok, not an issues. Thank you for the information.

ASSISTANT: Most welcome.