You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Andrew Thompson.

ASSISTANT: How can I assist you?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure Andrew, please wait a moment.

USER: Ok, sure.

ASSISTANT: Sorry Andrew, there is no reservation found on your name.

USER: Ok, fine thank you for checking.

ASSISTANT: Thank you for approaching us.