You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I guide you?

USER: Due to health issues, I want to cancel my recent reservation.Can you please help me out?

ASSISTANT: Sure, I will help you in this.

USER: Thank you.

ASSISTANT: May I know your name please for further process?

USER: Sure, my name is Ashley Allen.

ASSISTANT: Ok, please wait for a while.

USER: Sure, take your time.

ASSISTANT: Sorry Ashley, there is no reservation found on your name to cancel your reservation.

USER: Ok, no problem.

ASSISTANT: Are you expecting any other help from me?

USER: No, thank you for your information.

ASSISTANT: You are welcome always.