You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Jerry Phillips.

ASSISTANT: Jerry Phillips, how may I assist you today?

USER: I want to book a flight ticket from DTW to SEA. can you please help?

ASSISTANT: Jerry Phillips, I will help you.

USER: Thank you.

ASSISTANT: Please help me with your planned travel dates.

USER: I will travel on May 12th and May 14th.

ASSISTANT: Jerry Phillips, do you need a direct or connecting flight?

USER: I am fine with a connecting flight.

ASSISTANT: I am sorry to inform you that there are no active flights available right now with your preferences.

USER: No worries, thank you for the information.

ASSISTANT: Thank you for reaching us. Have a happy time.