You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am James Lee.

ASSISTANT: How can I aid you today?

USER: Would it be possible to change my reservation to new locations?

ASSISTANT: Sure, I will help you with that.

USER: Thanks.

ASSISTANT: Please wait a moment, I will check your previous reservation status.

USER: Sure.

ASSISTANT: There is no previous reservation found under your name.

USER: It's ok, thanks for checking.

ASSISTANT: You are welcome.