You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you today? May I know your good name please?

USER: Myself Eric Rodridguez. I want to book a flight ticket from PA-PHL to IL-ORD. Can you please help me in booking a flight?

ASSISTANT: Can you share your travelling dates of journey?

USER: I want to start on 11/14 on return back on 11/16.

ASSISTANT: Please wait a moment.

USER: Sure, take your own time.

ASSISTANT: According  to your requirements we found a flight with connection 1 in Southwest airline.

USER: Ok, please proceed.

ASSISTANT: Can we proceed with that booking? Your booking was done with flight number 1004.

USER: Thank you for helping me.

ASSISTANT: Thank you for reaching us, have a great journey.