You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello.

USER: I am Stephanie Carter.

ASSISTANT: How can I help you?

USER: I want to cancel my reservation, can you help me with that?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Please wait a minute.

USER: Sure.

ASSISTANT: Thanks for waiting. There is no reservation found on your name.

USER: Ok, no issues. Thanks for your quick response.

ASSISTANT: Thank you.