You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. what help that I can aid for you?

USER: Actually, I have reserved a flight ticket to reach the New York city to attend the meeting but the meeting is cancelled suddenly. So, I need to cancel the ticket. Can you please help me?

ASSISTANT: Sure, I am here to help you in that one and may I know your name please?

USER: Thank you for accepting my request. My name is Edward Adams.

ASSISTANT: Thank you for waiting, there is no reservation found for the user name in our booking list to help you out.

USER: It's ok, thank you for searching my ticket status.

ASSISTANT: It's my work and thank you for consulting our agency.

USER: You are most welcome.