You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: I am Frank Lopez. I need to book a flight ticket from EWR to SFO, Can you please help me with that?

ASSISTANT: Sure, I am here to help you. May I know on which dates you want to travel?

USER: I would like to travel on Jun 14 to return on Jun 16..

ASSISTANT: Ok, do you have any connection preference?

USER: Yes, I need a direct flight.

ASSISTANT: Do you have any other specifications on your trip?

USER: I would like to depart on morning.

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT: Thank you for waiting, sorry we didn't find any flights with your details.

USER: Ok, no problem. Thanks for your information.

ASSISTANT: Thank you for reaching us, have a good day.