You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Betty Moore here.

ASSISTANT: How can I help you today?

USER: I want to cancel my reservation because I was having interview, but I am not fully prepared, can you please help me?

ASSISTANT: Sure, please wait for a minute.

USER: Ok.

ASSISTANT: Sorry, no reservation found under your name in our database.

USER: That's ok, thank you for your help.

ASSISTANT: My pleasure, have a nice day.