You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: Patricia Perez here. I would like to cancel my reservation due to bad weather condition at my destination location, can you please help me out with that?

ASSISTANT: Sure, I am blissful to help you.

USER: Thank you for accepting my request.

ASSISTANT: Please be on hold.

USER: Sure, I will wait for your response.

ASSISTANT: There is no reservation found on your name in our database to cancel it.

USER: Ok, no issues. Anyway thank you for checking out.

ASSISTANT: Thank you for availing us.