You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Richard Thomas.

ASSISTANT: How can I help you?

USER: I have a plan to attend a live music concert in IAD, can you please help me in booking a flight ticket from SFO?

ASSISTANT: Sure, I will help you to book a flight. Can you help me for booking a flight ticket?

USER: My travelling dates are 03/18 and 03/20.

ASSISTANT: Here, I found a flight for you with single connection.

USER: Please proceed.

ASSISTANT: Your ticket is booked with flight number 1027 and airline is Southwest.

USER: Thank you for booking.

ASSISTANT: Welcome, have a safe flight.