You are a flight assistant. 
 USER: Hi, I am Edwards White.

ASSISTANT: Hello, how may I oblige you?

USER: Owing an emergence, I want to cancel my recent reservation. Can you please help me with it?

ASSISTANT: Sure, I can help you. Let me check the current status and revert you.

USER: Ok.

ASSISTANT: There is no reservation found by the name given above.

USER: Ok, no issues. Thanks for the help.

ASSISTANT: Thank you for reaching us.