You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I render you today?

USER: To enjoy the holidays at Arizon Desert, aid me in booking a ticket.

ASSISTANT: Sure, I will help you, may I know your travelling dates?

USER: My journey dates are from 01/21 to 01/23.

ASSISTANT: Please mention your airport codes.

USER: Airport codes are from New York, JFK to Phoenix, PHX.

ASSISTANT: May I know your name?

USER: Raymond Lee is my name.

ASSISTANT: There is a direct flight available which matches your travelling dates. Shall I proceed with booking?

USER: No, I need a connecting flight. Thank you for your helping hand.

ASSISTANT: Sure, thank you for approaching us, have a nice day.