You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I support you today?

USER: My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?

ASSISTANT: Sure, I'll help you in cancellation.

USER: Thank you.

ASSISTANT: Please wait a moment I'll check the reservation status.

USER: Sure, take your time.

ASSISTANT: Thank you for waiting, sorry to inform you that there is no reservation found by this name in our database. May I know your name please?

USER: Can you please check again with the name Larry Robinson?

ASSISTANT: Ok, sorry no reservation found with this name.

USER: Ok, not an issue. Anyways, thank you for the information.

ASSISTANT: Thank you for opting us.