You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?

ASSISTANT: Sure, please provide your good name. So I can proceed further.

USER: My reservation was done under the name Patrick Davis.

ASSISTANT: Your name is found, please share your airport codes.

USER: I would like to travel from MSP to OAK.

ASSISTANT: May I know your dates of journey?

USER: I would like to depart on July 7th and return on July 9th.

ASSISTANT: Ok, do you need any specifications?

USER: Yes, I need a connecting flight.

ASSISTANT: Please wait for a while.

USER: Sure, take your time.

ASSISTANT: We found a UA airline and 1001 is flight number with a fare of 100. Shall I proceed?

USER: Yes, please confirm the booking.

ASSISTANT: Your ticket is confirmed with an connecting flight.

USER: I really appreciate your help, thank you for your service.

ASSISTANT: Thank you for reaching us.