You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: Me and my friends planned for a trip to reach MSP, can you please help me in booking my flight from SFO?

ASSISTANT: Sure. Are you looking for a stopover in your journey?

USER: Yes, I prefer to travel in a direct flight.

ASSISTANT: May I know your name please?

USER: Carol White is my name.

ASSISTANT: Tell me your travel dates please?

USER: Jan 13th is my departure date and Jan 15th is my return date.

ASSISTANT: Wait for a moment please.

USER: Ok, sure. I will wait for your response.

ASSISTANT: Thanks for waiting.

USER: Ok.

ASSISTANT: Sorry presently direct flights are not available with us.

USER: Ok, no problem. Thank you for the information.

ASSISTANT: Thank you.