You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I guide you today?

USER: Can you please help me in cancelling my recent reservation as my meeting got cancelled?

ASSISTANT: Sure, I am glad to help you with that.

USER: Thank you.

ASSISTANT: Can I know your name to check your previous reservation?

USER: I am Amy White.

ASSISTANT: Please be on hold.

USER: Ok.

ASSISTANT: We regret to inform you that, there is no reservation found on your name in our records.

USER: Ok, no problem.

ASSISTANT: Thank you for reaching us, hope you have a great day.