You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I aid you today?

USER: Can you please help me in cancel my recent reservation?

ASSISTANT: Sure, I will help you with that. Can I know your name please?

USER: Janet Baker.

ASSISTANT: Please be on hold to check your previous reservation.

USER: Sure.

ASSISTANT: We regret to inform you that, there is no reservation found on your name in our reservation list.

USER: Ok, thank you.

ASSISTANT: Thank you for approaching us, hope you have a great day.