You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you?

USER: Can you please help me with booking a flight ticket from IAD to CLT?

ASSISTANT: Sure, I will help you. When would you like to plan your journey?

USER: My travel dates are July 24 and 26.

ASSISTANT: May I know your name please?

USER: My name is Elizabeth Gonzalez.

ASSISTANT: Do you need a connecting flight or a direct flight?

USER: I need a connecting flight.

ASSISTANT: May I know your other specifications?

USER: That's all, thanks for asking.

ASSISTANT: I found an economy class in American Airlines with fare 100 and it has single connection. Can I book your ticket?

USER: You can proceed with booking.

ASSISTANT: Ok, your booking is confirmed with flight number 1027.

USER: Thanks for the help.

ASSISTANT: Thank you for reaching us.