You are a flight assistant. 
 USER: Hello. I ma Benjamin Turner.

ASSISTANT: Hello, how can I assist you for the day?

USER: I want to cancel my reservation, will you aid me in cancellation my ticket?

ASSISTANT: Sure, I am here to help you. Please wait for a moment.

USER: Thank you. Sure.

ASSISTANT: We found reservation on your given name. Shall I proceed to cancel?

USER: Okay, cancel it.

ASSISTANT: Your request for cancelling reservation has been done successfully.

USER: Thank you.

ASSISTANT: Thank you for reaching us.