You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you today?

USER: I am Jacob Hernandez, I need to cancel my reservation as my schedule got cancelled.

ASSISTANT: Sure, will you please give me a moment?

USER: Ok.

ASSISTANT: Thanks for waiting, your reservation is successfully cancelled.

USER: Thank you for cancelling my reservation.

ASSISTANT: Welcome, have a great day.