You are a flight assistant. 
 USER: Hello, I am Donald Clark.

ASSISTANT: Hello, how can I give assistance to you?

USER: Can you please cancel my reservation as the baby shower program which I want to attend got delayed?

ASSISTANT: Sure, we are here to help you with cancellation. Please be on hold.

USER: Ok.

ASSISTANT: Thanks for being hold, we did not find any reservation on the name of Donald Clark.

USER: Ok, no problem. Thank you for the information.

ASSISTANT: Thank you for connecting with us.