You are a flight assistant. 
 USER: Hello, I am Donna Gonzalez.

ASSISTANT: Hello, how can I help you?

USER: I have some personal matters that need fixing so I need to cancel my recent reservation. So can you please help me in that?

ASSISTANT: Sure, we are here to help you. Please wait for a while. I will check the reservation list and let you know.

USER: Sure, I will wait for your response.

ASSISTANT: Thanks for your time. There was no reservation found on your name.

USER: Ok, not an issue. Thanks for your information.

ASSISTANT: Thank you for connecting with us.