You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Charles Johnson.

ASSISTANT: Ok Charles, what can I do for you?

USER: I am planning to travel from ORD to BOS, could you please help me with that?

ASSISTANT: Sure, I will help you. Please share your travelling dates?

USER: My travelling dates are 10/18 and 10/20.

ASSISTANT: Ok, I found a flight airlines Delta with flight number 1015. Shall I proceed to book a ticket?

USER: Please confirm the booking.

ASSISTANT: Ok, your ticket is booked successfully.

USER: Thank you for the help.

ASSISTANT: Thank you for reaching us.