You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: I need to book a flight ticket from IAD to PHX, can you help me in booking a flight ticket?

ASSISTANT: Sure, please share your planned travel dates?

USER: Sure, my journey dates are Nov 16 and Nov 18.

ASSISTANT: Let me know your connection limit?

USER: I prefer maximum one connection.

ASSISTANT: Any other preferences?

USER: No.

ASSISTANT: Can I have your name please?

USER: Sure, Matthew Clark here.

ASSISTANT: Southwest airlines flight 1012 available with connection and fare is 100, shall I confirm this economy class flight?

USER: Yes, you can.

ASSISTANT: Ok, your ticket has been processed.

USER: Thank you for your assistance.

ASSISTANT: Thank you for opting us.