You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER:  I want to cancel my reservation as my project got ramp down. Can you help me with that?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: May I know your name please to check the reservation list?

USER: I am Jonathan Lopez.

ASSISTANT: Ok, please wait a while.

USER: Sure.

ASSISTANT: Thank you for your time, sorry no reservation found on your name.

USER: Ok, no issues. Thanks for the information.

ASSISTANT: Thank you for reaching us, have a good day.