You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you for the day?

USER: I want to change my reservation, can you help me with that?

ASSISTANT: Sure, can you please mention your name?

USER: Sure, Edwards Martin here.

ASSISTANT: We found reservation with your name, can you please share your location codes?

USER: My airport codes are from OAK to JFK.

ASSISTANT: Can you please share your travelling dates?

USER: My travelling dates are from Mar 27-29.

ASSISTANT: Do you prefer class?

USER: No.

ASSISTANT: Do you need connection limit?

USER: I need a direct flight.

ASSISTANT: Sorry, no flight found in that route.

USER: No problem, thank you for the information.

ASSISTANT: Thank you for choosing us.