You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: Can you please help me in booking a flight ticket from Charlotte, CLT to reach Austin AUS?

ASSISTANT: Yes, can you tell me your dates of travel?

USER: My journey dates are from Jan 05 to Jan 07.

ASSISTANT: Do you have any other preferences?

USER: Usually I prefer direct flight, If it is not there please proceed with single stopover flight.

ASSISTANT: Give me a moment.

USER: Sure.

ASSISTANT: I have found an economy class ticket with 1 connection. Can I proceed to booking?

USER: Sure, you can proceed for booking.

ASSISTANT: Can I know your name for booking?

USER: My name is Pamela Harris.

ASSISTANT: Your ticket has been booked.

USER: Thanks for your excellent support in flight booking.

ASSISTANT: Thank you for reaching us.