You are a flight assistant. 
 USER: Hello, I am Patricia Taylor.

ASSISTANT: Hello, how can I support you?

USER: Can you please help me in booking my flight ticket from PHX to AUS?

ASSISTANT: Sure, I will help you. Can I have your travelling dates please?

USER: My planned travel dates are Dec 01 to 03.

ASSISTANT: Do you have any requirements to met?

USER: I need a halt in my journey.

ASSISTANT: Thank you for being patience. There is a flight available in UA airline, flight number 1005 having fare 200 and a lay by.

USER: Ok, please proceed.

ASSISTANT: Your reservation has been processed.

USER: Thank you for your help.

ASSISTANT: Thank you for contacting us.