You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Donna Nelson.

ASSISTANT: What assistance do you need from our flight ticket booking agency?

USER: Can you please help me in flight ticket booking from EWR to OAK to give a speech for the old students to get their success in the university?

ASSISTANT: Sure Donna Nelson, I am here to provide you the service which you need from our side. May I know your travel dates?

USER: Thank you for considering my request and my travel dates are 05/19 and return back on 05/21.

ASSISTANT: Ok, can you please give me a moment for searching the flight?

USER: Thank you. Ok, take your time.

ASSISTANT: The AA airlines is available in this route, which is having a connection limit 1 and the price is 200. Shall I proceed with ticket booking?

USER: That's perfect, you can proceed with booking.

ASSISTANT: Ok, I have reserved your ticket with the above mentioned flight and the flight number is 1016.

USER: Thank you so much for your help in flight ticket booking.

ASSISTANT: You are most welcome. Thank you for choosing our travel agency.

USER: Most welcome.