You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you?

USER: Jeffrey King here. My business meeting has been cancelled, so I would like to cancel my recent reservation which is under my name.

ASSISTANT: I am gleeful to help you out. Please allow me a moment.

USER: Ok, take your time.

ASSISTANT: Jeffrey King, here is active reservation on your name in our database and I cancelled it.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.