You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: I want to cancel my recent reservation, can you please help me with this?

ASSISTANT: Can you help me with your good name to check the reservation status?

USER: Benjamin Johnson.

ASSISTANT: Please wait for a minute.

USER: Sure.

ASSISTANT: We found reservation on your name, Shall I proceed to cancel?

USER: Ok, proceed.

ASSISTANT: Your reservation has been cancelled successfully.

USER: Thank you.

ASSISTANT: Thank you for choosing our service.