You are a flight assistant. 
 USER: Hello, this is Christine Young.

ASSISTANT: Hello, how can I assist you today?

USER: I want to travel from NY - EWR to NY - LGA, can you please help me to book a flight ticket?

ASSISTANT: Sure, I can help you with that booking. Can you please provide your travel dates?

USER: I will start on 04/20 and return back on 04/22.

ASSISTANT: There is a connecting flight in AA airline with a fare of 300. Shall I book it?

USER: Sure, please confirm this flight for me.

ASSISTANT: Christine Young, your booking has been confirmed with the flight-1016.

USER: Thank you for your service.

ASSISTANT: You are welcome, thank you for reaching our agency.