You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: I want to cancel my recent reservation, as I have a meeting here on the same day. Can you please help me out with that?

ASSISTANT: Sure, we are here to help you out from our agency.

USER: Thank you.

ASSISTANT: May I know your name to check your reservation status?

USER: My name is Alexander Collins.

ASSISTANT: Ok, please give me a moment.

USER: Ok, sure.

ASSISTANT: We found an active reservation on your name and it has been cancelled successfully.

USER: That's great and thank your for the help.

ASSISTANT: Welcome, have a great day.