You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: John Robinson here.

ASSISTANT: Glad to meet you John. How can I assist you now?

USER: I would like to book a ticket from CLT to meet my grandparents to Philadelphia-PHL.

ASSISTANT: Sure, I am ready to help you with that. Can I have your travel dates please?

USER: I am departing on 02/21 and return on 02/23.

ASSISTANT: Ok, please be hold on for a moment.

USER: Ok.

ASSISTANT: Yes, I have found a flight in Delta airlines with connection 1 and price 200, is it ok for you?

USER: Please proceed for booking.

ASSISTANT: Ok John, I have confirmed a ticket with flight number 1010.

USER: Thank you for your help.

ASSISTANT: My pleasure. Thank you for choosing us, have a great journey.