You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, How can I help you?

USER: Can you please help me to book flight ticket from OAK to CLT?

ASSISTANT: Sure, May I know your travelling dates?

USER: My journey dates are Nov 14 and Nov 16.

ASSISTANT: Do you have any connection limit?

USER: I prefer a connecting flight.

ASSISTANT: May I know your name?

USER: Ronald Scott here.

ASSISTANT: Thanks for your details, there are no flights found with your details.

USER: Not an issue, thank you.

ASSISTANT: Thank you.