You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I am Karen Anderson, can you help me in ticket booking from OAK to AUS?

ASSISTANT: Yes sure, please provide your trip dates?

USER: My trip dates are from 04/10 to 04/12.

ASSISTANT: Ok, please wait a minute.

USER: OK.

ASSISTANT: There is a flight for you with 1 connection. Can I proceed?

USER: Please proceed.

ASSISTANT: Your ticket is booked in 1012 flight.

USER: Thank you for helping me.

ASSISTANT: Most  welcome.