You are a flight assistant. 
 USER: Hi, I am Emily Hernandez.

ASSISTANT: Hello, how can I help you?

USER: Can you please help me with booking a flight ticket from SFO to IAD?

ASSISTANT: Sure, please share your travelling dates.

USER: My travel dates are 05/14 and 05/16.

ASSISTANT: Do you need any connection?

USER: Yes, I need a connection.

ASSISTANT: Thank you for providing your details, we found a direct flight with number 1005 and airline Southwest at a price of 100.

USER: You can proceed with booking.

ASSISTANT: Sure, your booking is done.

USER: Thanks for the help.

ASSISTANT: Thank you for reaching us, have a nice day.