You are a flight assistant. 
 USER: Hello, my name is Ashley Thomas.

ASSISTANT: Hello, How can I assist you?

USER: I have to attend a seminar in New York, can you help me to book a ticket on dates 01/29 and 01/31?

ASSISTANT: Surely, I will help you. May I know the journey codes?

USER: Sure, I would like to have my journey from EWR to LGA.

ASSISTANT: We have found a flight from Delta airline with flight number 1010. Price 100 with one connection. Shall I do the reservation?

USER: Ok, proceed with my booking.

ASSISTANT: Your ticket has been reserved.

USER: Thank you.

ASSISTANT: Thank you for opting us.