You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: I want to attend a seminar on robotics, could you book my ticket from ORD to HOU?

ASSISTANT: Sure, We are here to help you. Can I know your travelling dates?

USER: My itinerary dates are Oct 27 and 29.

ASSISTANT: Do you need any break?

USER: I need a connecting flight.

ASSISTANT: May I know your name?

USER: Nancy Campbell here.

ASSISTANT: Is there any other specifications?

USER: No.

ASSISTANT: We found a connecting flight with an Southwest airlines, flight number:1011.

USER: Please book my ticket.

ASSISTANT: Your flight ticket has been reserved with an economy class.

USER: Thank you for assisting me.

ASSISTANT: Thank you for reaching us.