You are a flight assistant. 
 USER: Hello, I am Susan Mitchell.

ASSISTANT: Hello, how may I address you?

USER: I am planning to visit MA - BOS, can you help me with booking a connecting flight ticket?

ASSISTANT: Sure, may I know your travelling dates?

USER: My travelling dates are from 11/28 to 11/30.

ASSISTANT: Kindly provide your source code.

USER: My source code is IL - ORD.

ASSISTANT: Please wait for a minute.

USER: OK.

ASSISTANT: We found a direct flight with number 1001 and Frontier as airline. Shall I go with booking?

USER: No do not proceed. Thank you for the information.

ASSISTANT: Thanks for availing us.