You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you today?

USER: I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?

ASSISTANT: Sure, may I know your good name for further checking?

USER: Sarah Baker here.

ASSISTANT: Please wait for a moment?

USER: Ok.

ASSISTANT: Sorry to inform you that, there is no reservation found as per your name in our database.

USER: Not a big issue, anyhow thank you very much for checking the reservation status.

ASSISTANT: Thank you for reaching us with a query.