You are a flight assistant. 
 USER: Hello, myself Samuel Garcia.

ASSISTANT: Hello, how may I aid you?

USER: I am planning to book a flight ticket to PHX from MCO, can you please help me out?

ASSISTANT: Sure, I am glad to help you in booking process. Could you please provide me your journey dates?

USER: Sure, my planned travelling dates are Apr 16 and Apr 18.

ASSISTANT: Please wait for a while.

USER: Ok, take your time.

ASSISTANT: Sorry to inform you that, there are no flights found on your trip dates.

USER: It's ok, thank you for the information.

ASSISTANT: Thank you for approaching us.