You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you at this moment?

USER: I want to change my reservation, can you help me with that?

ASSISTANT: Sure, I am here to help you with this.

USER: Thank you.

ASSISTANT: Can you please provide your name to check your reservation status?

USER: Sure, Debra Collins here.

ASSISTANT: Wait a moment please.

USER: Sure.

ASSISTANT: Debra Collins, there is no active reservation found under your name in our database.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you for opting us.