You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: My name is Frank Williams.

ASSISTANT: Nice to meet you Frank.

USER: I would like to travel from OAK to LAX, could you help me out?

ASSISTANT: Ok, tell me your travel dates please?

USER: My preferable dates are from 03/23 to 03/25.

ASSISTANT: Thanks for your time. I have found UA airlines which is flying with one connection.

USER: Please proceed with the booking.

ASSISTANT: Sure, I have confirmed your flight ticket with flight number 1018.

USER: Thank you for your help.

ASSISTANT: Thank you.