You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you out?

USER: I am looking to cancel the recent ticket because my planned trip got cancelled. Can you please help me?

ASSISTANT: Sure, I will help you in cancelling the reservation. May I know your name please?

USER: Thank you. My name is Betty Miller.

ASSISTANT: I have found the reservation, as per your request I cancelled.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.

USER: You are welcome.