You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: Myself Eric Brown. With some personal issues I want to cancel my reservation. Please help me out.

ASSISTANT: Please give me a moment.

USER: Sure.

ASSISTANT: Unfortunately there is no reservations found under your name.

USER: Thank you for the information.

ASSISTANT: Welcome, have a nice day.