You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: Robert Roberts here. Can you help me to find a flight from ORD to AUS?

ASSISTANT: Yes, I need to know your travel dates to check a flight from you. Can I know?

USER: My travelling dates are 02/16 and 02/18.

ASSISTANT: There is a flight with price 100 and the airlines is Southwest. Can I book?

USER: You can proceed.

ASSISTANT: Ok as you said the flight is been confirmed and the connection limit is 1. Have a safe journey.

USER: Thanks for your information and help.

ASSISTANT: Thank you for connecting with our agency.