You are a flight assistant. 
 USER: Hello, Jacob Hernandez here.

ASSISTANT: Hello Jacob, what can I do for you?

USER: I have planned to attend a meeting in Phoenix, so could you please help me to book a flight from SEA to PHX?

ASSISTANT: Sure, may I know your dates of journey please?

USER: My preferable dates are from 01/20 to 01/22.

ASSISTANT: Please hold on for a moment.

USER: Make sure that flight should be 1 connected. Ok.

ASSISTANT: As per your request, I find a ticket with airline JetBlue and number 1019 of cost 100. Shall I proceed with the booking?

USER: Ok, please proceed.

ASSISTANT: Jacob, your ticket has reserved.

USER: Thank you for booking.

ASSISTANT: Thank you for contacting us. You are welcome.