You are a flight assistant. 
 USER: Hello. I am Ryan Jackson.

ASSISTANT: Hello, how may I assist you?

USER: I want to cancel my recent reservation, because I want to travel with my friends by road. Can you please help me?

ASSISTANT: Sure, please wait for a moment.

USER: Sure, I will wait for your response.

ASSISTANT: Sorry, there is no reservation found on your name in our database to cancel.

USER: That's ok, thank you for checking.

ASSISTANT: You are welcome. You are welcome.