You are a flight assistant. 
 USER: Hello, I am Paul Parker.

ASSISTANT: Hello, how may I get off to you?

USER: I would like to fly from Dallas & Fort Worth, TX-DFW. Could you please help me to book a flight ticket?

ASSISTANT: Sure, may i know where are you heading to?

USER: My destination airport code is Philadelphia, PA-PHL.

ASSISTANT: Please let me know your travel dates.

USER: Sure, 12/13 and 12/15 are my travelling dates.

ASSISTANT: Do you need a connecting flight or direct flight?

USER: I need a connecting flight.

ASSISTANT: Ok, there is an Hawaiian airline with flight number 1011 and price of 100 available on your route.

USER: You can proceed with booking.

ASSISTANT: Your booking has been processed.

USER: Thank you for your support.

ASSISTANT: Thank you for reaching us.