You are a flight assistant. 
 USER: Hello, I am Sharon Nelson.

ASSISTANT: Hello, how may I help you?

USER: As my manager did not approve my leave, I would like to change my existing reservation.

ASSISTANT: Sure. Please share your journey dates.

USER: First check reservation with my name.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: That's ok, thank you for checking.

ASSISTANT: Welcome. Thank you for reaching us.

USER: Welcome.