You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I be your helping hand?

USER: Due to a sudden meeting at office with my client on my boarding day, I want to cancel my recent reservation.

ASSISTANT: Ok.

USER: Can you cancel my ticket?

ASSISTANT: Sure, I am perky to help you. May I know your good name to check your reservation?

USER: Larry Edwards, is my name.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: We hardly tried to found your reservation but no reservation found on your specified name.

USER: Ok, no problem at all. Thanks for the effort.

ASSISTANT: Thank you for availing us.