You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I am Rachael Hernandez. I am looking for a flight from MCO to SFO, can you please help me in booking?

ASSISTANT: Sure, I will help you. Can you please provide me your travelling dates?

USER: My trip dates are from 12/01 till 12/03.

ASSISTANT: Ok, give me a moment. Sorry, there is no flight is available on your route.

USER: That's ok, thank you for your information.

ASSISTANT: Welcome. Have a nice day.