You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you now?

USER: Due to some financial issues, I would like to cancel my recent reservation. Please help me out.

ASSISTANT: Yes, I will definitely try my best to help you in changing your reservation. Could you please provide your name to check your reservation status?

USER: My name is Nicholas Robinson.

ASSISTANT: Ok, please wait for a while. I will check your reservation status to cancel it.

USER: Sure, take your time.

ASSISTANT: Sorry, we have not found any active reservation on your name in our database.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: Thank you for reaching us.