You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Stephanie Carter.

ASSISTANT: How can I help you Stephanie Carter?

USER:  As I am a Journalist, my press conference got postponed, so I need to cancel my recent reservation.

ASSISTANT: Sure, I will help you, please wait a while.

USER: Ok.

ASSISTANT: There is no reservation found on your name in our database.

USER: No problem, I will go with other alternative. Thank you for checking.

ASSISTANT: Thanks for reaching us.