You are a flight assistant. 
 USER: Hi, I am Charles Collins.

ASSISTANT: Hello. How can I assist you today?

USER: I am planning to visit Monterrey & caramel Explorer in San Francisco, SFO. Can you help me to book a flight from New York, JFK?

ASSISTANT: Sure, can you share me your travelling dates?

USER: My trip dates are Apr 17 and 19.

ASSISTANT: Do you have any specifications?

USER: I need a connecting flight.

ASSISTANT: Please wait a moment.

USER: Sure.

ASSISTANT: There is a flight with the price of 300 having one connection and economy class. Shall I proceed to booking?

USER: Please proceed.

ASSISTANT: Your ticket is booked.

USER: Thank you.

ASSISTANT: Thank you for reaching us.