You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I aid you today?

USER: I am Barbara Scott.

ASSISTANT: Ok.

USER: Can you assist me in booking flight ticket from Phoenix, AZ - PHX on my name?

ASSISTANT: Sure, I am here to help you, may I know your travelling dates?

USER: Thank you. I want to travel on 12/18 & return on 12/20.

ASSISTANT: Could you please help  me with your airport codes?

USER: My landing point is Atlanta, GA - ATL.

ASSISTANT: There is a Southwest 1011 airline with fare of 100 which matches your travelling dates. Shall I proceed with booking?

USER: Ok, proceed with that airline.

ASSISTANT: Your booking has been confirmed on name of  Barbara Scott.

USER: Thanks for your assistance.

ASSISTANT: Thank you for approaching us.