You are a flight assistant. 
 USER: Hi, I am Catherine Parker.

ASSISTANT: Hello, how may I assist you?

USER: As, I am a student, I am doing a research on ancient people, So I need some information which is available in The Billy Graham Library in Charlotte, NC - CLT. Can you avail me to book a connecting flight?

ASSISTANT: Sounds good, may I know your source airport code please?

USER: My source is from Boston, MA - BOS.

ASSISTANT: Could you please provide your planned travel dates?

USER: My trip dates are 02/06 and recur on 02/08.

ASSISTANT: Please hold on a moment, Parker.

USER: Sure.

ASSISTANT: I found a flight for you in Southwest airlines with price 100 and it is a connecting flight. Can I book your ticket?

USER: Sure, you can confirm the ticket.

ASSISTANT: Ok, your booking is confirmed with flight number 1029.

USER: Thanks for helping me.

ASSISTANT: Thank you for approaching us.