You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: My name is George Parker. I just need your help in cancelling my recent reservation.

ASSISTANT: Sure, please wait for a moment.

USER: Ok, I will wait for your response.

ASSISTANT: I have found a reservation on your name and cancelled it successfully.

USER: Thank you so much.

ASSISTANT: Thank you for contacting us.