You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: I am Stephanie White, can you please cancel my recent reservation?

ASSISTANT: Yes, I can help you.

USER: Thanks.

ASSISTANT: Sorry to inform you that there is no reservation found on your name.

USER: It's ok, thanks for your information.

ASSISTANT: Thank you for contacting us.