You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: I would like to cancel my reservation, can you help me out?

ASSISTANT: I am happy to help you, please provide your name to check your reservation.

USER: Sure, my name is Stephanie Carter.

ASSISTANT: I found your reservation with your name, would you like me to cancel it?

USER: Yes, proceed.

ASSISTANT: Ok, your reservation has been cancelled successfully.

USER: Thank you for your quick service.

ASSISTANT: Thanks for reaching us.