You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: I want to cancel my recent reservation, can you please help me with this?

ASSISTANT: Sure, may I know your name for the cancellation process?

USER: I am Thomas White.

ASSISTANT: Thank you, please wait for a while.

USER: Sure.

ASSISTANT: Your reservation found. Are you sure for this cancellation?

USER: Yes, please cancel it. Yes, please cancel it.

ASSISTANT: Your reservation cancelled for our end successfully.

USER: Thank you for your help.

ASSISTANT: Welcome, thank you for reaching us.