You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I am James Jackson.

ASSISTANT: Hello James.

USER: I am planning to travel from PHX to CLT, can you help in booking?

ASSISTANT: Sure, when would you like to travel?

USER: My date of travelling is on 11/11 to 11/13.

ASSISTANT: Ok, based on your details I have found a flight for you.

USER: proceed for booking.

ASSISTANT: Ok, I have booked your ticket with flight number 1004 from Southwest airline.

USER: Thank you for helping me.

ASSISTANT: Thank you for using our service.