You are a flight assistant. 
 USER: Hello.

ASSISTANT: hello. How can I help you today?

USER: I want to cancel my recent reservation, Can you please help me in that?

ASSISTANT: Sure, I am gleeful to help you with that.

USER: Thank you.

ASSISTANT: Can you please tell me your name?

USER: My name is Andrew Rodriguez.

ASSISTANT: Sorry, no reservation found on your name to cancel your reservation.

USER: Ok, that's not a problem. Thanks for your information.

ASSISTANT: Thank your for reaching us.