You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I am Susan Green. I would like to book a ticket from CLT to JFK. Can you please help me out to book a ticket for me?

ASSISTANT: Yes, can you share me your travel dates?

USER: I would like to travel on 01/28 and return back on 01/30.

ASSISTANT: Give me a moment.

USER: Sure.

ASSISTANT: I have found a flight ticket with a price of 100 and 1 connection. Can I proceed to booking?

USER: Yes, you can book it.

ASSISTANT: Ok, your ticket is booked with Delta airlines.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.