You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I support you today?

USER: Amanda Rodriguez here. Please help me in cancelling my recent reservation, as my soccer match got cancelled.

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please wait for a while, I will check your previous reservation.

USER: Ok.

ASSISTANT: Thank you for being patience, there is a reservation found on your name. Shall I cancel it?

USER: Ok, please cancel.

ASSISTANT: Your reservation has been cancelled.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us.