You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I am Amy Hernandez, I would like to meet my cousin at New York, NY-JFK. Could you please help me with booking a flight ticket?

ASSISTANT: Sure, may I know your planned travel dates?

USER: 09/21 and 09/23 are my travelling dates.

ASSISTANT: Please share me your source point.

USER: I intend to fly from Charlotte, NC-CLT.

ASSISTANT: We are glad to say that, we found an airline: Southwest, flight number: 1001 and price is 200.

USER: You can proceed with booking.

ASSISTANT: Your flight ticket has been reserved.

USER: Thank you for your assistance.

ASSISTANT: Thank you for opting us.