You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I guide you?

USER: I want to book a direct flight on the route to Washington to meet my wife, can you help me?

ASSISTANT: Sure, I will help you with that. Can you please share your travelling dates?

USER: I will be travelling on 02/09 and returning on 02/11.

ASSISTANT: May I know your airport codes to proceed further?

USER: I will be starting from DFW and reaching to IAD.

ASSISTANT: Could you please tell me your name?

USER: Gary Wright is my name.

ASSISTANT: Please hold for a minute.

USER: Sure, take your time.

ASSISTANT: I found a ticket for you with price of 200, flight number is 1002 and Southwest airline. Is it ok for you?

USER: Is this a direct flight?

ASSISTANT: Sorry, there is no flight on that connection.

USER: Ok, thank you for your assistance.

ASSISTANT: Thank you for contacting us.

USER: Thank you for quick response.