You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: Please book a flight ticket from ORD to PHX.

ASSISTANT: Sure, help me with the trip dates?

USER: My trip dates are in Jan from 21st to 23rd.

ASSISTANT: May I know your name please?

USER: I am Laura Perez.

ASSISTANT: Do you have any preferences?

USER: No, thanks for asking.

ASSISTANT: We found an airline: Delta, flight number: 1024 and price is 100 with one connection. Shall I proceed to book?

USER: Please proceed to book the ticket.

ASSISTANT: Your flight ticket has been booked.

USER: Thank you.

ASSISTANT: Thank you for reaching us.