You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: I am Daniel Garcia from New York. Can you please help me in flight ticket booking process from EWR to AUS?

ASSISTANT: Sure, I am glad to help you in booking process. Could you please share your travel dates?

USER: Thank you for your positive response, I want to take off on Aug 10 and please confirm my return ticket also on Aug 12.

ASSISTANT: May I know your connection limit?

USER: I want a direct flight so please check with this.

ASSISTANT: Sure, please wait a moment.

USER: Ok.

ASSISTANT: Sorry, no direct flights are available on your particular travel dates.

USER: Oh! It's ok no problem. Thank you for your information.

ASSISTANT: Thank you for reaching us, have a nice day.