You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: Myself Christopher Hall. For some issues I want to cancel my reservation, can you please help me?

ASSISTANT: Ok, please wait a moment I will revert you back with the current status of your reservation.

USER: Ok.

ASSISTANT: Thanks for your time, there is no reservation found under your name to cancel your ticket.

USER: It's ok. thank you for the information.

ASSISTANT: Welcome, have a good day.