You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I'm Robert Gonzalez.

ASSISTANT: How can I assist you at this moment?

USER: I have to cancel my recent reservation as I have to stay at my home town.

ASSISTANT: Sure, please wait a moment.

USER: Ok.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: That's ok, no issues. Thank you for your information.

ASSISTANT: You are welcome.