You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you today?

USER: Michelle Baker here. I want to book a ticket from HOU to PHX. Could you help me in booking?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Let me know your travelling dates?

USER: My travelling dates are from 09/11 to 09/13.

ASSISTANT: Do you need a connecting flight or a direct flight?

USER: I need a connecting flight.

ASSISTANT: Thank you for your details, we found a connecting flight 1004 in Spirit airline the price is 100. Shall I proceed?

USER: Yes, please proceed.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you for helping me.

ASSISTANT: Thank you.