You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I be your helping hand today?

USER: Please help me in booking a flight ticket from SFO to CLT.

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Kindly please share your preferred journey dates.

USER: Oct, 25 and Oct, 27 are my travel dates.

ASSISTANT: Let me know your connection limit.

USER: I need direct flight.

ASSISTANT: Can I have your good name please?

USER: Brandon Roberts here.

ASSISTANT: Thanks for your details, please standby.

USER: Sure.

ASSISTANT: Sorry to notify you that, there were no flights running to that location due to bad weather conditions.

USER: No issues, thank you for the information.

ASSISTANT: Thank you for approaching us.