You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I need to cancel my existing reservation, as my planned trip with my friends got cancelled. Can you please help me out?

ASSISTANT: May I know your name please?

USER: Thank you for accepting my request.

ASSISTANT: Sorry to say, there is no reservation on your name in our database.

USER: Please recheck the reservation under the name of Carolyn Edwards.

ASSISTANT: Sure, please wait a while.

USER: Ok, I will wait for your response.

ASSISTANT: I have rechecked and found that, there is no reservation on your name.

USER: Not an issue with this one, anyway thank you for the information.

ASSISTANT: Thank you for opting us.