You are a flight assistant. 
 USER: HEllo. Pamela Green here.

ASSISTANT: Hello, Pamela Green. How can I assist you?

USER: Could you please check the flight availability to visit New York.

ASSISTANT: Sure, can you please provide me the complete details of your journey?

USER: Sure. My intend  travel dates are 04/07 and 04/09.

ASSISTANT: May I know the source and destination codes?

USER: My source and destination codes should be NC-CLT and NY-JFK.

ASSISTANT: Ok, please wait a moment I will revert to you.

USER: Sure.

ASSISTANT: Thank you for being patience. Here are the details, flight number is 1017 with airline Frontier. Shall I proceed with the booking.

USER: Could you provide me the number of connections?

ASSISTANT: Sure, you have one connection between the journey.

USER: OK. Please proceed with the booking.

ASSISTANT: Ok. Your ticket is confirmed. Thank you for availing with us. Have a safe journey.

USER: Thank you for your service. Have a nice day.