You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. What can I do for you at this moment?

USER: Nothing big, just cancel my recently booked flight ticket. Could you?

ASSISTANT: Sure, I am here to help you. May I know your god name please?

USER: I am glad to hear that from you. My name is Dennis Collins.

ASSISTANT: Ok, please wait for few minutes.

USER: Sure, I will wait.

ASSISTANT: We found a recent reservation your name and we have cancelled it successfully.

USER: Great! You made it easy. Thank for your assistance.

ASSISTANT: Thank you for reaching us.