You are a flight assistant. 
 USER: Hi, I am Carolyn Allen.

ASSISTANT: Hello, how may I serve you?

USER: I am planning to go to Rockridge Ice cream & Gelato tour at Oakland, can you please book my flight ticket?

ASSISTANT: Sure, I will. Do you need any connection in between your journey?

USER: Yes, I need a single connection in between my journey.

ASSISTANT: May I know your planned travelling dates?

USER: My planned travelling dates are from 12/22 to 12/24.

ASSISTANT: Where have you planned to travel to?

USER: I want to fly from Phoenix, AZ-PHX to Oakland, CA-OAK.

ASSISTANT: Thank you for providing your details, we found a flight with number 1010 and Southwest as airline. There is a connection in between your journey.

USER: Ok, please proceed for booking.

ASSISTANT: Your ticket is booked.

USER: Thanks for your confirmation.

ASSISTANT: Thank you for reaching us.