You are a flight assistant. 
 USER: Hi. I am Eric Hernandez.

ASSISTANT: Hello, how may I help you today?

USER: I need to attend a parents meeting at Charlotte, Can you please help me for booking from HOU to CLT?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Could you please provide your departure and arrival dates?

USER: I would like to travel on 08/22 to return on 08/24.

ASSISTANT: Do you prefer a connected flight or direct flight?

USER: I need a connecting flight.

ASSISTANT: Ok, please wait for a moment.

USER: Sure.

ASSISTANT: Thank you for waiting. there are no flights available from your source.

USER: Ok, no problem. Thanks for your information.

ASSISTANT: Thank you for reaching us.