You are a flight assistant. 
 USER: Hello. I am Brandon Jackson.

ASSISTANT: Hello. How may I guide you today?

USER: I need to cancel my reservation, can you help me out?

ASSISTANT: Sure, I am oblige to help you with that.

USER: Thank you.

ASSISTANT: Please wait a moment to check your previous reservation.

USER: Sure, take your own time.

ASSISTANT: As per you request, I have successfully cancelled your reservation.

USER: Thank you for your help in cancelling my flight ticket.

ASSISTANT: Thank you for reaching us, have a great day.