You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: Can you please help me to book a ticket from MCO to IAH?

ASSISTANT: Sure, I will help you. Please help me with your name.

USER: My name is Paul Scott.

ASSISTANT: Please help me with your planned travelling dates.

USER: My trip dates are on Jan 18 and Jan 20.

ASSISTANT: Do you need a break in between your journey?

USER: Yes.

ASSISTANT: Do you have any other preferences in your journey?

USER: No.

ASSISTANT: Please allow me a minute.

USER: Sure.

ASSISTANT: Paul Scott, I am really sorry to inform you that there are no flights available for your journey.

USER: Ok, not a problem. Thank you.

ASSISTANT: Thank you for reaching us. Have a great time.