You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: Can you help me in cancelling my recent reservation?

ASSISTANT: I will help you with that.

USER: Ok.

ASSISTANT: Please share your name to proceed further?

USER: I am Jessica Clark.

ASSISTANT: No reservation found in our database.

USER: That's ok, thank you.

ASSISTANT: Thank you.