You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I would like to travel from JFK to IAH, can you find flight in my route?

ASSISTANT: Sure, may I know your travelling dates?

USER: My preferable dates of travelling will be from 04/19 till 04/21.

ASSISTANT: Ok, may I know your name?

USER: Please, book the flight ticket on Anna Adams.

ASSISTANT: Yes, I found  a ticket -1013 with southwest airlines, can I proceed?

USER: Make sure that connection limit should be 1.

ASSISTANT: Yes, the flight is of connection 1.

USER: Please, proceed it.

ASSISTANT: Yes, your ticket has been booked.

USER: Thank you for your service.

ASSISTANT: Thank you for contacting us.