You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I guide you today?

USER: I am Anthony Mitchell, I want to cancel my reservation due to some issue with the destination.

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: Can you please wait for a while.

USER: Ok, sure please take your time.

ASSISTANT: I am sorry to say that there is no reservation found.

USER: It's ok, thank you for the information.

ASSISTANT: Thank you for reaching us.