You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you for the day?

USER: I want to cancel my reservation, so please help me in the cancellation.

ASSISTANT: Sure, I am gleeful to help you with that. May I know your name please?

USER: Myself Kevin Wright.

ASSISTANT: Please wait for a while, let me check your previous reservation status.

USER: Ok.

ASSISTANT: Thank you for waiting. There is no active reservation found on your name in our database to cancel.

USER: Not an issue.

ASSISTANT: Thank you for reaching us, have a great day.

USER: Thank you.