You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I want to cancel my recent reservation due to health issues, can you please help me with that?

ASSISTANT: Ok, could I have your name please?

USER: My name is Stephanie Clark.

ASSISTANT: Ok, please allow me a moment.

USER: Sure.

ASSISTANT: I have found your reservation and I cancelled it.

USER: Thank you.

ASSISTANT: Thank you for consulting us, have a great day.