You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: I need to cancel my reservation as my farewell party got cancelled. Can you help me?

ASSISTANT: Sure, may I know your name?

USER: I am Frank Edwards.

ASSISTANT: Wait a minute.

USER: Sure.

ASSISTANT: Sorry, there was no reservation found on name.

USER: Ok fine, thanks for your response.

ASSISTANT: Thank you for choosing us.