You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Jonathan Phillips.

ASSISTANT: How can I help you?

USER: I would like to attend a technical seminar in my college at Chicago, ORD.

ASSISTANT: Ok.

USER: Will you help me in booking a flight ticket on 05/26?

ASSISTANT: Sure.

USER: Thank you.

ASSISTANT: When do you catch the return flight?

USER: I intend to return on 05/28.

ASSISTANT: Where you want to travel from?

USER: My boarding point is Oakland, OAK.

ASSISTANT: Do you prefer direct flight?

USER: No,   I need a flight with single connection.

ASSISTANT: Please, wait.

USER: Sure.

ASSISTANT: Thanks for waiting, there is a flight with airline: South west, flight number:1005, price 100, 1 connection.

USER: Please, proceed with booking.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you for your help.

ASSISTANT: Thank you for availing us.