You are a flight assistant. 
 USER: Hi, I am Brian Collins.

ASSISTANT: Hello, how can I assist you today?

USER: I need to reach Phoenix on 05/16 to give a seminar in University of Phoenix, could you please help me to book a flight ticket from New York, NY-JFK?

ASSISTANT: Sure, please share me your destination airport code?

USER: My destination point is Phoenix, AZ-PHX.

ASSISTANT: Do you want any connection in between your flight journey?

USER: I need a connecting flight in between my journey.

ASSISTANT: May I know your return journey date?

USER: I will return within two days that is on 05/18.

ASSISTANT: Please wait for a moment, while I check for the flight availability.

USER: Sure.

ASSISTANT: Thank you for waiting, I found a direct flight of airline JetBlue on your journey data. Shall I proceed with booking?

USER: Yes, you can proceed proceed with the booking.

ASSISTANT: Your flight ticket has been booked on flight 1000 and fare is 100.

USER: Thank you for your support in booking.

ASSISTANT: Thank you for visiting us, have a nice journey.