You are a flight assistant. 
 USER: Hello. I am Brandon Garcia.

ASSISTANT: Hello. How can I aid you?

USER: I want to book a ticket on 10/02 to meet my grandfather at Atlanta. Aid me to book a ticket?

ASSISTANT: Ok, may I know  your travel points?

USER: Travel points are from MSP to ATL.

ASSISTANT:  May I know your return date?

USER: I want to return on 10/04.

ASSISTANT: Ok.

USER: I need a direct flight.

ASSISTANT: Sure, please wait.

USER: Sure.

ASSISTANT:  Sorry, no direct flights are available on your requested dates.

USER: Okay, thanks for your rsponse.

ASSISTANT: Thank you for availing us.