You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: My meeting with client has cancelled, can you please help me to cancel my recent reservation?

ASSISTANT: Ok, may I know our name for checking your existing reservation please?

USER: Yes, I am Jennifer Carter.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Jennifer Carter, sorry to inform you there is no reservation found under your name.

USER: That's ok. Thank you for your information.

ASSISTANT: Thank you for reaching our agency, keep reaching us for your future bookings also.