You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I want to cancel my recent reservation, can you please help me with this?

ASSISTANT: How can I assist you today? Ok, may I know your name please to proceed further?

USER: I am Stephanie King.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting and I am very sorry no reservation found on your name to cancel.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: Thank you for reaching us.