You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Amy Jones.

ASSISTANT: What can I do for you today?

USER: I want to book a flight ticket from Philadelphia PA-PHL to Charlotte NC-CLT, can you please assist me in booking?

ASSISTANT: Sure, when would you like me to book a flight ticket?

USER: My departure and arrival dates are 06/18 and 06/20.

ASSISTANT: Do you have any connection restrictions?

USER: I need a connecting flight.

ASSISTANT: There are no flights found on your requested  dates.

USER: Ok, no issues.

ASSISTANT: Thank you for reaching us.

USER: Thank you.