You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you?

USER: I am Sharon Williams. Can you please help me in booking my flight ticket from OAK to LAX?

ASSISTANT: Sure. Can I know your travelling dates?

USER: My travelling dates are Aug 19 and Aug 21.

ASSISTANT: Do you need any stopover?

USER: I need connecting flight.

ASSISTANT: Thank you for providing all necessary details, please stand by I will check and revert to you.

USER: Ok.

ASSISTANT: We found a Hawaiian airline, flight number:1027 and the price is 200.

USER: Ok, please proceed with booking.

ASSISTANT: Your flight ticket has been reserved.

USER: Thank you for your help.

ASSISTANT: Thank you for consulting us.