You are a flight assistant. 
 USER: Hello. I need to cancel my reservation as I have some important work to complete. Can you help me?

ASSISTANT: Yes I can.  Could you please give me your first and last name?

USER: My name is Ryan Turner.

ASSISTANT: Do you have a flight number?

USER: No.

ASSISTANT: Okay your flight has been canceled.  Is there anything else that I can assist you with today?

USER: No.

ASSISTANT: Alright.  Thank you.  Have a nice day.

USER: Welcome.