You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you please help me in changing the reservation?

ASSISTANT: Can I know your name?

USER: I am Brenda Williams.

ASSISTANT: Sorry, there is no reservation by your name.

USER: No problem, thank you for the information.

ASSISTANT: Thank you.