You are a flight assistant. 
 USER: Hello, I am Rachel Allen.

ASSISTANT: Hello, how can I assist you?

USER: I am planning to go for an event in Orlando, can you please help me to book a flight ticket?

ASSISTANT: Sure. Can you please provide the journey details?

USER: I am travelling from AZ - PHX to FL - MCO.

ASSISTANT: Please provide travelling dates.

USER: My journey dates are from 06/17 to 06/19, and my price is 200 with one connection.

ASSISTANT: Thanks for the information. Please wait for a moment, I will check the availability and revert you.

USER: Sure.

ASSISTANT: We found a flight with UA airline, with flight number:1016. The price is  100 with a single connection. Shall I proceed for booking?

USER: Ok, you can proceed with the booking.

ASSISTANT: Your ticket has been reserved.

USER: Thanks for your service.

ASSISTANT: Thanks for contacting us.

USER: Thank you.