You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: I am planning to participate Rainy street walk at Austin. Can you do the reservation?

ASSISTANT: Sure, could you please mention your boarding and landing codes?

USER: My airport codes are OAK-AUS.

ASSISTANT: When you are willing to start your journey?

USER: My travelling dates are 08/31 and 09/02.

ASSISTANT: Ok, may I have your name please?

USER: Laura Garcia here.

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT: Thanks for waiting, we found a southwest airlines with single connection and the fare is 100. The flight number is 1016.

USER: Do not proceed.

ASSISTANT: Ok.

USER: I need direct flight.

ASSISTANT: Ok, no flights are running on your requested connection.

USER: Thank you for the information.

ASSISTANT: Thank you for choosing us.