You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Jacob Roberts.

ASSISTANT: How can I help you?

USER: Can you help me in booking the ticket from SFO to EWR?

ASSISTANT: Can I know your travelling dates?

USER: My planning dates are from 06/27 to 06/29.

ASSISTANT: Please wait for a moment.

USER: Ok.

ASSISTANT: There is a flight 1028 from Southwest airlines with 1 connection for you.

USER: That's great, please proceed.

ASSISTANT: Ok, your ticket has been booked.

USER: Thank you for your help.

ASSISTANT: Thank you for contacting us.