You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, may I know your good name?

USER: Frank Hall here.

ASSISTANT: Frank Hall, how can I assist you?

USER: I need to travel from CLT to ORD.

ASSISTANT: Ok.

USER: Can you please help me to book my flight ticket?

ASSISTANT: Sure, may I know your journey dates?

USER: Ya sure. My depart is on 08/18 and returning is on 08/20.

ASSISTANT: Wait for couple of seconds, I will get back to you.

USER: OK.

ASSISTANT: Thank you for your valuable time.

USER: OK.

ASSISTANT: We are glad to inform you that, you have a flight with airline Hawaiian with flight number 1022 with 1 connection and price 100. Can I reserve?

USER: Thank you so much.

ASSISTANT: Your reservation is done. Thank you for choosing us.

USER: Thanks a lot.