You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I am Samantha Taylor. Can you help me in cancelling reservation due to my health issue?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please, wait.

USER: Sure.

ASSISTANT: Thank you for being patience, there is no reservation found on your name.

USER: Ok, No issues. Thank you.

ASSISTANT: Thank you for picking us.