You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Rachel Williams.

ASSISTANT: How may I assist you Williams?

USER: I want to attend an event in Chicago. Can you book a ticket from MCO to ORD?

ASSISTANT: Please provide me your travel dates.

USER: I want to travel on 06/30 and 07/02.

ASSISTANT: Please wait.

USER: Ok.

ASSISTANT: Sorry, I could not find any flight with your details.

USER: That's ok. Anyways, thank you for your help.

ASSISTANT: My pleasure, have a great day.