You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, do you need any help from us?

USER: I am planning to go for Heritage tour in PHX. Can you book me a ticket from CLT?

ASSISTANT: Sure, could you please share your departure and arrival day?

USER: I would start on Sept 12 and return on Sept 14.

ASSISTANT: Ok, could I have your name please?

USER: I am David Thompson.

ASSISTANT: Ok, do you need direct or connecting flight?

USER: I need 1 lay by within my route.

ASSISTANT: Ok, may I know your airline preference?

USER: I am fine with any airline.

ASSISTANT: The economy class with flight number JetBlue airline is available having fare as 200 and connection as 1, is it ok for you?

USER: Fine, please proceed.

ASSISTANT: Ok, your reservation is confirmed. The departure time is 15:00 PM and the arrival time is 23:00 PM.

USER: Thanks for your support.

ASSISTANT: You are welcome.