You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I am Laura Taylor. I need to cancel my recent reservation due to postpone of my plan to some other dates.

ASSISTANT: Ok, please wait a moment.

USER: Could you please help me?

ASSISTANT: Sorry to say, no reservation found with your name.

USER: Fine, thanks for your information.

ASSISTANT: Thanks for reaching us.