You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you now?

USER: I am Susan Hernandez want to book a ticket from ORD to AUS, can you please help me in that?

ASSISTANT: Sure, I am happy to help you with that. Can I have your travel dates please?

USER: My travel dates are from Dec 11th to Dec 13th.

ASSISTANT: Do you have any specific timings to travel?

USER: Yes, I need to return in the afternoon.

ASSISTANT: Are you looking for any specific class?

USER: No.

ASSISTANT: Yes, there is a afternoon flight in Southwest airlines which is having connection 1 and the ticket fare is 300. Shall I proceed with booking?

USER: Yes, please proceed.

ASSISTANT: Ok Susan Hernandez, your ticket booking has done and the flight number is 1002.

USER: Thank you.

ASSISTANT: Thank you for choosing us, have a great journey.