You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello,.

USER: I am Eric Perez.

ASSISTANT: How can I provide assistance to you?

USER: Can you help me in cancelling reservation due to cancellation of my audition?

ASSISTANT: Sure, please standby.

USER: Sure.

ASSISTANT: There is no reservation found in your name to cancel. Thanks for availing us.

USER: Ok, no issues. Thanks for your service.