You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you today?

USER: Can you please aid me to cancel my recent reservation? Because my planned trip got cancelled suddenly.

ASSISTANT: Sure, may I know your name please?

USER: Thank you for accepting my request. My name is Ronald King.

ASSISTANT: Ok, please wait for a while.

USER: Ok.

ASSISTANT: Sorry, there was no reservation found with your given name.

USER: It's ok, not a problem with that. Anyways thank you for checking the ticket status.

ASSISTANT: Thank you for opting us.