You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, welcome to Global agency.

USER: Patrick Collins here.

ASSISTANT: Collins, how can I help you?

USER:  One of my friend is invite me to attend a VIVA Awards event in Los Angeles, can you please help me for booking a flight ticket?

ASSISTANT: Sure, please provide your journey dates.

USER: My trip dates are from 06/28 till 06/30.

ASSISTANT: Let me check.

USER: Ok.

ASSISTANT: Where are you travelling from?

USER: My airport codes are from SEA to LAX.

ASSISTANT: Please wait for a while.

USER: Ok, take your own time.

ASSISTANT: Flight - 1002 of Delta airlines is available for you.

USER: May I know the connection limit?

ASSISTANT: Connection limit is 1.

USER: Please proceed.

ASSISTANT: Your ticket is booked, have a safe and happy journey.

USER: Thank you for your service.

ASSISTANT: Thank you for approaching us.