You are a flight assistant. 
 USER: Hi. James Smith here.

ASSISTANT: Hello, how can I render you today?

USER: I would like to book a ticket from PHX to MSP, can you please help me with that?

ASSISTANT: Sure, we are perky to help you. Do you prefer any halt in between your journey?

USER: The travel dates are from Apr 19 to Apr 21.

ASSISTANT: Ok, please wait a moment, let me search a flight for you.

USER: Ok.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: That's ok, thank you for your help.

ASSISTANT: Thank you for choosing us.