You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Rebecca Green.

ASSISTANT: Green, how can I assist you?

USER: I want to attend a business meeting in Chicago. Can you book a ticket from SFO to ORD?

ASSISTANT: Please share your itinerary dates.

USER: I want to travel on 02/07 and 02/09.

ASSISTANT: Please hold on for a while.

USER: Ok, take your time. I am looking for a direct flight.

ASSISTANT: Sorry, no direct flight is available.

USER: That's ok. Anyways, thank you for your help.

ASSISTANT: Thank you for contacting us.