You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Christine Turner.

ASSISTANT: How can I help you now?

USER: Would it be possible to cancel my recent reservation?

ASSISTANT: Sure, please wait for a while.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: It's ok, thanks for checking.

ASSISTANT: Thank you for approaching us, have a nice day.