You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you?

USER: I am Amanda Nelson. I would like to cancel my reservation as I am leaving for business meet, can you please help me out?

ASSISTANT: Ok, please wait for a while I will revert you back with the preferable information.

USER: Thank you.

ASSISTANT: Thanks for your time. According to your name, there is no reservation existed in your name to cancel it.

USER: Ok no issues, thank you for your services.

ASSISTANT: Welcome, have a good day.