You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Jacob Anderson here. I need to cancel my existing reservation, as my planned trip with my friends got cancelled. Can you please help me out?

ASSISTANT: Sure, please wait for a moment to check your details.

USER: Sure, I will wait for your positive response.

ASSISTANT: Sorry to say, no reservation found on your name.

USER: Not a big problem, anyway thank you for the information.

ASSISTANT: Thank you for reaching us.