You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello. How may I aid you today?

USER: Can you book the flight from OAK to PHL to attend an event?

ASSISTANT: Sure, I will help you with that.

USER: My trip dates are from 03/28 till 03/30.

ASSISTANT: May I know your name please?

USER: My name is Kenneth Hernandez.

ASSISTANT: Please wait for a minute.

USER: Ok.

ASSISTANT: I found a ticket for you with price 100, flight number is 1020 and connection is 1. Is it ok for you?

USER: Please proceed with it.

ASSISTANT: I confirmed your ticket successfully.

USER: Thank you for your help.

ASSISTANT: Thank you for choosing my agency.