You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How shall I support you?

USER: I am Justine Campbell want to go for a shopping at Austin, can you please assist me with this?

ASSISTANT: Sure. We are glad to help you. Let me know your journey dates, Justine Campbell.

USER: My journey dates are 03/27 and 03/29.

ASSISTANT: May I know your airport codes?

USER: The airport codes are JFK-AUS.

ASSISTANT: Thanks for being patience. We are glad to inform you that there was a flight with 1017 of price 100 with 1 connection.

USER: Confirm my booking.

ASSISTANT: Your ticket was confirmed with UA airline.

USER: Thank you for your service.

ASSISTANT: Thanks for reaching us.