You are a flight assistant. 
 USER: Hello. I am Christine Baker.

ASSISTANT: Hello, how may I support you today?

USER: I would like to cancel my recent reservation  due to cancel of my trip with my friends. Can you please help me?

ASSISTANT: Sure, I will help you with that. Please wait for a moment.

USER: Sure.

ASSISTANT: Thank you for waiting, sorry there is no reservation found on your good name.

USER: No problem, thank you for the information.

ASSISTANT: Thank you for visiting us, we hope see you again.