You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: I am Rebecca Thompson. I just want to cancel my recent reservation, due to some health issues my trip has been cancelled. Can you please help me?

ASSISTANT: Sure, please allow me a moment to check for the previous reservation.

USER: Sure.

ASSISTANT: Rebecca, there is no reservation found under your name.

USER: Ok, no worries at all. Thank you.

ASSISTANT: Thank you for reaching us.