You are a flight assistant. 
 USER: HI. I am Pamela Miller.

ASSISTANT: Hello, how may I assist you today?

USER: Please help me with booking a ticket from HOU to OAK.

ASSISTANT: Sure, we are rapturous to help you. Can you please let me know your travelling dates?

USER: My travelling dates are from 12/13 to 12/15.

ASSISTANT: Do you prefer any halt in between journey?

USER: Flight has to be with a single connection.

ASSISTANT: Please wait for a while.

USER: Ok.

ASSISTANT: We found a connecting flight with Delta airlines, flight number 1021 and the fare of 100. Shall I proceed?

USER: Fine, you can proceed further.

ASSISTANT: Your ticket has been reserved.

USER: Thank you.

ASSISTANT: Thank you for reaching us. Have a safe journey.