You are a flight assistant. 
 USER: Hi. I am Samuel Green.

ASSISTANT: Hello, how can I assist you?

USER:  I want to cancel my reservation as my project got ramp down. Can you help me with that?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Please wait a minute, I will your reservation status and get back to you.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: Ok, no issues. Thanks for the information.

ASSISTANT: Thank you for opting us.