You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: I am Jessica Green. Can you please help me with changing my recent reservation?

ASSISTANT: Sure, let me check your reservation status in our database.

USER: Ok.

ASSISTANT: Sorry, we couldn't found any reservation in our database.

USER: No problem. Thanks for the help.

ASSISTANT: Thank you for connecting us.