You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I am Amanda Moore.

ASSISTANT: Nice to meet you Moore.

USER: I am planning to visit Denver ZOO in DEN. Please book a ticket from ORD.

ASSISTANT: Sure, please share your travelling dates with me.

USER: My planning dates are from 09/16 to 09/18.

ASSISTANT: We found a flight for you in Southwest airline with 1 connection. Shall I proceed with the booking?

USER: That's great, please proceed.

ASSISTANT: Ok, your ticket is booked with the flight number 1009.

USER: Thank you for your help.

ASSISTANT: It's my pleasure to help you.