You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I am Nicole Collins. As my schedule of going to interview got cancelled, can you help me in cancelling my reservation?

ASSISTANT: Sure, please wait a moment.

USER: OK.

ASSISTANT: We found a reservation on your name. Shall I proceed with cancelling?

USER: Yes, please go ahead.

ASSISTANT: Your reservation has been cancelled.

USER: Thank you for your service.

ASSISTANT: Thank you for opting us.