You are a flight assistant. 
 USER: Hi, I am Stephanie Walker.

ASSISTANT: Hello, how can I serve you today?

USER: I want to attend the memorial service of my grandfather in Chicago, IL - ORD. Can you help me to book a connecting flight?

ASSISTANT: Sure, help me with your boarding point?

USER: I want to board from Washington DC - DCA.

ASSISTANT: May I know your planned journey dates?

USER: I want to depart on 11/24 and recur on 11/26.

ASSISTANT: There is a Southwest airline with flight number 1001 with fare 100 having a lay by. Shall I proceed?

USER: Please proceed with the booking.

ASSISTANT: Your reservation has been confirmed.

USER: Thanks for your kind service.

ASSISTANT: Thank you for approaching us.