You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I am Samantha Mitchell. I want to change my existing reservation due to postpone of my trip with my friends. Could you please help me?

ASSISTANT: Just a moment please.

USER: Sure.

ASSISTANT: I am sorry no reservation found on your name.

USER: No worries, thank you for the information.

ASSISTANT: Thank you choosing us.