You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Robert Evans.

ASSISTANT: How can I help you?

USER: Can you please assist me in booking a flight ticket from EWR to MSP to attend a film festival?

ASSISTANT: Sure, I will help you to book a flight ticket. Can you please share me your travelling dates?

USER: I am planning to depart on Nov 12 and return on Nov 14.

ASSISTANT: Please give me a moment.

USER: Sure, take your time.

ASSISTANT: Sorry, no flights are available on your route.

USER: Ok, no problem. Thank you for your response.

ASSISTANT: Welcome, have a nice day. Thank you for choosing us.