You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Eric Thomas.

ASSISTANT: How may I help you today?

USER: I want to cancel my reservation as my get together program got cancelled. Can you help me?

ASSISTANT: Sure, I will help you with that. Please wait for a while.

USER: Sure.

ASSISTANT: I am sorry to say that there is no reservation found under your name.

USER: That's Ok, thanks for your response.

ASSISTANT: Thank you for contacting  us. Have a great day.