You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello,.

USER: I am Emily Perez.

ASSISTANT: How may I assist you?

USER:  I want to watch live foot ball match at Philadelphia, PA - PHL. Can you help me in my booking?

ASSISTANT: Please mention your travelling dates?

USER: I will start my journey on 03/18. I will return on 03/20.

ASSISTANT: Ok. Please mention your boarding airport code?

USER: My source airport code is Phoenix, AZ - PHX.

ASSISTANT: Ticket can be booked with airline Southwest, connections 1, flight number 1016 having price 100.

USER: Proceed with my booking.

ASSISTANT: Your ticket is booked.

USER: Thank you for your help.

ASSISTANT: Thanks.