You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I guide you?

USER: I am planning to attend music concert at DEN, can you please help me with booking a flight ticket from ORD?

ASSISTANT: Sure, can you share your trip dates?

USER: Sure, I would like to take off on Oct 14 and return on Oct 16.

ASSISTANT: Do you have any preferences?

USER: I need a flight with 1 connection.

ASSISTANT: May I know your name?

USER: My name is Joshua Jackson.

ASSISTANT: There is a connecting flight with number 1014 in airline Southwest, the fare is 200 in economy class. Can I book it?

USER: Yes, please proceed with the booking.

ASSISTANT: Your ticket is booked, the depart time is 11:00 AM and return time is 11:00 AM.

USER: I appreciate your help, thank you.

ASSISTANT: Thank you for reaching us.