You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I assist you for the day?

USER: I want to cancel my reservation, As I need to stay back on my hometown due to heavy rains. Can you help me?

ASSISTANT: Sure, may I know your good  name to check the reservation on your name.

USER: I am Debra Garcia.

ASSISTANT: Please wait for a moment.

USER: Ok.

ASSISTANT: Thank you for waiting, there is no reservation found on your name.

USER: No problem, thanks for the information.

ASSISTANT: Thank you for opting our service.