You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: Please cancel my recent reservation due to some health issues?

ASSISTANT: Sure, please provide your name.

USER: Sure, I am Stephanie Rodriguez.

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT: Sorry, there is no active reservation found under your name in our records.

USER: Ok, not an issue. Thank you for your information.