You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: Myself Dorothy Robinson. I want to cancel my flight reservation as I am unwell, can you please help me?

ASSISTANT: Sure, I am here to help you. Please wait a minute.

USER: Sure.

ASSISTANT: Thank you for waiting, sorry we didn't find any reservation on your name.

USER: Not an issue. Anyway, thank you for checking.

ASSISTANT: Thank you for reaching us, have a nice day.