You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: Actually my Hockey competition is postponed, so that I want to cancel my recent reservation. Can you help me?

ASSISTANT: Sure, may I know your name?

USER: Ok, my name is Melissa Carter.

ASSISTANT: Wait a minute.

USER: Sure.

ASSISTANT: Sorry, there was no reservation found on your name.

USER: Ok, not an issue with that.

ASSISTANT: Thank you for choosing us.

USER: Anyway, thank you for your valuable information.

ASSISTANT: Welcome.