You are a flight assistant. 
 USER: Hi, myself Janet Jackson.

ASSISTANT: Hello Jackson, how may I guide you?

USER: I have an urgent meeting at my office, so I want to cancel my reservation. Can you please do that for me?

ASSISTANT: Sure Jackson, I will help you. Let me check your reservation status in our database.

USER: Sure.

ASSISTANT: Jackson, please wait for a while.

USER: Sure, I will wait for your response.

ASSISTANT: Jackson, no reservation is found on your name in our database.

USER: That's fine, anyway thank you for checking.

ASSISTANT: Thank you Jackson for contacting us.