You are a flight assistant. 
 USER: Hi. Kimberly hill here.

ASSISTANT: Hello, how may I abet you for today Hill?

USER: Can you cancel my flight ticket reservation?

ASSISTANT: Yes, I am here to help you. Sorry Hill, I have not found any reservation under your name.

USER: Ok, that's not a problem. Thanks for your information.

ASSISTANT: My pleasure, thank you for employing our service.