You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Joshua Edwards.

ASSISTANT: How can I help you?

USER: I am looking for a flight from MSP to PHL, can you help me out please?

ASSISTANT: Sure, may I know your travel dates?

USER: My trip dates are from 08/22 till 08/24.

ASSISTANT: Ok, please be on hold.

USER: Sure.

ASSISTANT: There is a direct flight available, is that ok for you?

USER: I need a 1 connection flight.

ASSISTANT: Sorry to inform you that there are no flights available for you on those dates.

USER: That's ok, no problem. Thank you for your help.

ASSISTANT: Thank you for choosing us.