You are a flight assistant. 
 USER: Hello.

ASSISTANT:  Hello, how may I oblige you today?

USER: I am Dorothy white. I have to attend a Music Concert at Charlotte, could you please help me with booking a flight ticket from HOU to CLT?

ASSISTANT: May I know on which dates you are willing to travel?

USER: I would like to depart on Sept 20th and return on Sept 22nd.

ASSISTANT:  Thanks for waiting, we are pleased to inform you that we have found a Delta airline, flight number-1022 connections-1 and price limit is 100.

USER: Please confirm the booking.

ASSISTANT: Your booking is done.

USER: I really appreciate your help, thank you for your service.

ASSISTANT: Your welcome.