You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: Please help me out in booking the ticket from SEA to ORD.

ASSISTANT: Sure, may I know your travel dates?

USER: My trip dates will be Jan 19 to Jan 21.

ASSISTANT: Do you have any preferences?

USER: I need a connected flight.

ASSISTANT: Can you share your name please?

USER: Sharon Green is my name.

ASSISTANT: Please wait.

USER: Ok.

ASSISTANT: Southwest Airlines has a connecting flight with number 1020 for fare 100, shall I proceed?

USER: Please proceed.

ASSISTANT: Your ticket is reserved in economy class.

USER: Thank you.

ASSISTANT: Thank you for opting us.