You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Dennis Green.

ASSISTANT: How can I assist you Dennis Green?

USER: Can you help me in booking from JFK to MCO, as there is  an emergency?

ASSISTANT: Sure, can you please provide your travelling dates to proceed further?

USER: My travelling dates are 10/31 to 11/02.

ASSISTANT: Wait a moment please.

USER: Sure.

ASSISTANT: Southwest airlines is available on this route with a ticket fare of 100, shall I book your ticket? Your ticket is booked with flight number 1004.

USER: You can book it.

ASSISTANT: Thank you, have a safe journey.

USER: Thank you for booking.