You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: I need to cancel my reservation, can you help me out?

ASSISTANT: Sure, may I know your name?

USER: Myself Carolyn Young.

ASSISTANT: Please wait.

USER: Ok.

ASSISTANT: We found a reservation with your name and it has been cancelled successfully.

USER: Thank you.

ASSISTANT: Thanks for reaching us.