You are a flight assistant. 
 USER: Hi, William Jackson here.

ASSISTANT: Hello. How can I help you William Jackson?

USER: I'm heading to New York for two days and I need to be back in Austin on 20th April. Can you help me find a flight ticket? I would like it to be from AUS to LGA please.

ASSISTANT: Sure, please provide your journey dates.

USER: I'll be departing on 18th April and returning on 20th April.

ASSISTANT: Wait a moment please.

USER: Sure.

ASSISTANT: There is a flight 1013 of Hawaiian airlines available to your route. Shall I book it?

USER: How much will it cost me?

ASSISTANT: Price of the ticket is 100.

USER: Oh, great. Please book it under my name William Jackson.

ASSISTANT: Your ticket is confirmed. Thank you and have a safe journey.

USER: Thank you for helping me out. Much appreciated.