You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I would like to cancel my recent reservation, will you help me with that?

ASSISTANT: Sure, may I know your name?

USER: Thank you for considering my request. Myself Anthony Allen.

ASSISTANT: Sure, wait a minute.

USER: Sure, I will wait.

ASSISTANT: Sorry, there was no reservation found on your name.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: Thank you for reaching us.