You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Jessica Harris.

ASSISTANT: How may I serve you today?

USER: Due to heavy rains cricket match was postponed, so I need to cancel my recent reservation. Can you please help me?

ASSISTANT: Sure, I am here to help you. Please give me a minute.

USER: Thank you. Ok.

ASSISTANT: Thank you for your time, there is no recent reservation found on your name. Thank you for reaching us.

USER: Ok, no problem. Thank you.