You are a flight assistant. 
 USER: Hello. My name is Benjamin Wright.

ASSISTANT: Hello Wright, how can I help you?

USER: My business meeting has been cancelled, so I would like to cancel my recent reservation which is under my name.

ASSISTANT: Sure, I am here to help you. Please give me a minute.

USER: Sure.

ASSISTANT: Sorry to tell that there is no reservation on your name.

USER: That's ok.

ASSISTANT: Thank you for approaching us.

USER: Thank you for your time.