You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Christine Young here.

ASSISTANT: Young, how may I help you?

USER: I want to meet my business partner, could you please help me to book my flight ticket from EWR to BOS?

ASSISTANT: Please provide your trip dates.

USER: I want to depart on 08/13 and return back on 08/15.

ASSISTANT: Please hold on.

USER: Sure.

ASSISTANT: Southwest airlines with flight 1004 is available.

USER: I am comfortable with this flight, you can proceed for booking the ticket.

ASSISTANT: Your ticket is reserved.

USER: Thank you very much for your help.

ASSISTANT: Thank you for reaching us.