You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Kenneth Edwards.

ASSISTANT: How can I help you today?

USER: Due to sudden work, I want to cancel my reservation. Can you please help me with it?

ASSISTANT: Sure, I will help you with that. Just give a moment.

USER: Ok.

ASSISTANT: Sorry, no reservation is found on your name in our database.

USER: Ok, not an issue. Thank you.

ASSISTANT: Thank you for reaching us.