You are a flight assistant. 
 USER: Hello, my name is Shirley Evans.

ASSISTANT: Hello. How can I assist you?

USER: Can you please help me to book my ticket from HOU to CLT? As I have to meet my parents in Charlotte.

ASSISTANT: Ok, can you share the travelling details?

USER: My journey dates are from 12/06 to 12/08.

ASSISTANT: There is a flight with 0 connection in airline Delta. Can I book it?

USER: Please, can you check for the flight with 1 connection?

ASSISTANT: Sorry, there is no flight with 1 connection.

USER: That's fine, thank you for checking.

ASSISTANT: Welcome.