You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, I will help you with your concern. May I know your name please?

USER: Elizabeth Campbell here.

ASSISTANT: Please wait a moment.

USER: Ok.

ASSISTANT: Elizabeth Moore, I have found your reservation and I cancelled it successfully.

USER: No issues, thank you.

ASSISTANT: Thank you for choosing us.