You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I best serve you today?

USER: Can you help me in doing a reservation from HOU to CLT?

ASSISTANT: Sure, can you please mention your depart and arrival dates of your journey?

USER: My journey dates are Feb 05 to 07.

ASSISTANT: Do you like to go with a connecting or direct flight?

USER: I need a connecting flight.

ASSISTANT: Do you have any other preferences?

USER: No.

ASSISTANT: May I know your name please?

USER: I am Patrick Robinson.

ASSISTANT: Sorry, no flights are available in this route as per your requested dates.

USER: Ok, no issues. Thank you for the information.

ASSISTANT: Thank you for choosing us.