You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Laura Turner.

ASSISTANT: How can I assist you Turner?

USER: I am a cricket player and would like to attend Under-19 match at New York. Can you help me in booking a ticket from PHX to EWR?

ASSISTANT: Sure, can you please share your journey dates?

USER: The trip dates are 08/31 and 09/02.

ASSISTANT: Please be on hold.

USER: Sure, take your time.

ASSISTANT: AA airlines is having a flight with travel charge of 100, shall I proceed booking?

USER: Please book the ticket.

ASSISTANT: Your ticket has been booked with flight-1001, have a safe journey.

USER: Thank you for your service.

ASSISTANT: Thank you for choosing us.