You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: I need to cancel my existing reservation, which is done recently. Can you please help me out?

ASSISTANT: Sure, I will help you. Can I know your name?

USER: Thank you for considering my request. Myself Johnathan Young.

ASSISTANT: Please wait for a while.

USER: Sure, I will wait for your response.

ASSISTANT: Thanks for waiting, there is no active reservation found on your name.

USER: That's ok, no problem, anyway thank you for the information.

ASSISTANT: Thank you for choosing us.