You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I am Stephanie Carter, my family tour trip was cancelled, so I want to cancel my reservation. Could you help me in cancellation?

ASSISTANT: Sure, I will help you. Please wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting, There is no reservation found with your name.

USER: Not an issue. Thanks for your service.

ASSISTANT: Thank you for choosing us.