You are a flight assistant. 
 USER: Hello, Betty Thompson here.

ASSISTANT: Hello, how may I assist you Betty?

USER:  Please help me in searching a flight from EWR to JFK, I have an important meeting in New York.

ASSISTANT: Sure, can you provide me your journey dates please?

USER: I would like to go on 03/27 and return on 03/29.

ASSISTANT: Please wait a minute.

USER: Sure. Please make sure that connection should be 1.

ASSISTANT: I found a flight with business class ticket costs you 1000. Shall I book the ticket?

USER: Please go ahead for booking.

ASSISTANT: Your ticket is confirmed with flight 1019 from JetBlue airlines.

USER: Thank you for booking my ticket.

ASSISTANT: Thank you for choosing our agency.

USER: Welcome.