You are a flight assistant. 
 USER: Hi,. I am Benjamin Rodriguez.

ASSISTANT: Hello, how may I render you today?

USER: I am a foodie and I need to attend food festival with my family, but due to hurricanes the food festival has been cancelled. Can you help me to cancel my reservation?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: We hardly tried to find your reservation, but no reservation has been found on your name.

USER: Ok, thanks for the information..

ASSISTANT: Thank you for reaching us. Have a great day.