You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Myself Jessica Evans.

ASSISTANT: How may I help you?

USER: Due to some business meeting, I am going to cancel my reservation. Can you please check for this?

ASSISTANT: Jessica Evans sorry to intimate, no reservation is found with your criteria.

USER: Not an issue. Anyway, thank you for checking.

ASSISTANT: Thank you very much for utilising our agency.