You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Kevin Wright.

ASSISTANT: How may I assist you? Nice to meet you Kevin.

USER: I want your help in cancelling my recent reservation as I am not able to catch flight according to my pre-planned timings.

ASSISTANT: Sure, please wait while I will check it out whether your reservation existed or not.

USER: Ok.

ASSISTANT:  Kevin, there is no reservation found on your name.

USER: It's ok. Thank you for your response.

ASSISTANT: Thank you for contacting us.