You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I guide you?

USER: Kenneth Thompson here. Can you please book me a ticket from PHL to DTW?

ASSISTANT: Sure, can I know your preferable dates of travel?

USER: Ok, here are my preferred travelling dates 05/19 and 05/21.

ASSISTANT: I found a flight 1017 of UA airlines matches with your preferences, can I proceed?

USER: Please proceed with the booking.

ASSISTANT: Your ticket is booked.

USER: Thank you for the help.

ASSISTANT: Thank you, have a good day.