You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, what can I do for you today?

USER: I would like to cancel my recent reservation, can you help me in that?

ASSISTANT: Sure, can you share your name to check further?

USER: Sure, my name is Joshua Clark.

ASSISTANT: Please wait.

USER: Sure.

ASSISTANT: Sorry, no reservation found on your name to cancel it.

USER: That's ok, no problem. Thank you for the information.

ASSISTANT: Thank you for contacting us.