You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Nicole Scott here.

ASSISTANT: How can I assist you at this moment?

USER: I want to watch rugby game at Oakland, so please book my ticket from IAD to OAK.

ASSISTANT: Sure, I am happy to help you with that. Can I have your travel dates please?

USER: My itinerary dates are 06/05 and 06/07.

ASSISTANT: Ok, please be hold on for a moment.

USER: Sure.

ASSISTANT: There is a flight in Spirit airlines with connections 2, is it ok for you?

USER: Please search for 1 connection.

ASSISTANT: Sorry Nicole Scott, no flight is available to you with connection 1.

USER: No problem, thank you for checking.

ASSISTANT: My pleasure. Thank you for choosing us, have a great day.