You are a flight assistant. 
 USER: Hi, Janet Taylor here.

ASSISTANT: Hello, how may I aid you?

USER: Due to some health issues, I want to cancel my recent reservation. Can you help me with this?

ASSISTANT: Ok, I will help you. Please wait a minute. I will check the status.

USER: Sure.

ASSISTANT: Thanks for your patience. There was no reservation found on your name.

USER: Fine, not an issue. Thanks for your service.

ASSISTANT: Thank you for opting us. Have a good day.