You are a flight assistant. 
 USER: Hello. I am Brandon Davis.

ASSISTANT: Hello, how may I aid you at this moment from my end?

USER: Can you please assist me with my cancellation concern, so I can plan my trip next month?

ASSISTANT: Sure, I am here to help you out. Please allow me a moment to check the reservation details on your name in our recodes.

USER: Ok, take your own time. I will wait for your response.

ASSISTANT: Sorry Davis, there is no active reservation on your name in our database.

USER: That's ok, I will check my mails for the reason. Anyways thank you for assisting me.

ASSISTANT: Thank you for reaching us.