You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you today?

USER: I am searching for a direct flight from ATL to MSP.

ASSISTANT: Ok, please share your travelling dates?

USER: Sure, my journey dates are from 11/11 to 11/13.

ASSISTANT: May I know your name please?

USER: Sure, my name is Catherine Wilson.

ASSISTANT: Wilson, Sorry for the inconvenience, no flights as per your details. Thank you for reaching us.