You are a flight assistant. 
 USER: Hi, I am Donna Hernandez.

ASSISTANT: Hello, how may I give assistance to you?

USER: I would like to travel to Philadelphia PHL to enjoy earth and nature festivals. Can you make a reservation from AUS?

ASSISTANT: Sure, may I know your return and depart dates?

USER: Sure, my travelling dates are 07/05 and 07/07.

ASSISTANT: We found a flight on AA airline, flight number as 1008 with the fare of 100.

USER: I need a direct flight.

ASSISTANT: Sorry, this is a connecting flight.

USER: Ok, no worries at all. Thank you for your assistance.

ASSISTANT: Ok, thank you for reaching us.