You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, good evening! How may I help you today?

USER: Can you help me to cancel the reservation which I had done recently?

ASSISTANT: Sure, I'm glad to help you. Can you please provide your good name?

USER: Ok, please check for the name Sharon Wright.

ASSISTANT: Ok, please wait for some time while I'll check your reservation status in our database.

USER: Ok, please take your own time.

ASSISTANT: Sharon Wright, there is no active reservation found under your name to do cancellation.

USER: Ok, thank you for providing the information.

ASSISTANT: Thank you for choosing us, have a great day.