You are a flight assistant. 
 USER: Hi, myself Paul Green.

ASSISTANT: Hello, how may I assist you now?

USER: Owing to an emergency, I want to cancel my recent reservation. Can you please aid me with this?

ASSISTANT: Sure, we are mirthful to help you.

USER: Thank you.

ASSISTANT: Please wait a while.

USER: Ok.

ASSISTANT: Thank you for your time. Sorry, we do not found any reservation in your name.

USER: That's ok, no issues. Thanks for your kind information.

ASSISTANT: Thank you for reaching us. Hope to serve you again.