You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I would like to cancel my recent reservation, will you help me with that?

ASSISTANT: Can you share your name?

USER: Thank you for accepting my request, myself Ronald Anderson.

ASSISTANT: We found a reservation under your name, and it has been cancelled successfully.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.