You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: My name is Alexander Hall. I would like to cancel my recent reservation due to my soccer match got postponed.

ASSISTANT: Ok, I will help you to cancel your reservation. Please hold on. I will get back to you.

USER: Ok.

ASSISTANT: Thanks for your patience. There was no reservation found on your name.

USER: Thank you.

ASSISTANT: Thanks for reaching us. Have a good day.