You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I oblige you today?

USER: As my plan to attend flower festival got cancelled due to bad weather conditions, I want you to cancel my reservation. Can you please be my helping hand?

ASSISTANT: Sure, I am ravish to help you.

USER: Thank you.

ASSISTANT: May I know your good name to check reservation?

USER: Sure, I am Brenda Gonzalez.

ASSISTANT: Please wait for a minute.

USER: Ok, I will wait.

ASSISTANT: Thanks for being patience, there is no reservation found on your specified name.

USER: Ok, I think my brother already cancelled my reservation. Thank you for your kind information.

ASSISTANT: Thank you for opting us.