You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you today?

USER: I want to book a ticket from JFK to DTW to attend Innovation festival to share my ideas, Can you help me?

ASSISTANT: Sure, can I know your good name please?

USER: Benjamin Scott here.

ASSISTANT:  When you are willing to travel?

USER: My trip dates are 03/10 and 03/12.

ASSISTANT: Which flight you have preferred to travel either a connecting flight or a direct flight?

USER: I need break in my journey.

ASSISTANT: May I know if you prefer to have any other comforts in your journey?

USER: No.

ASSISTANT: Sorry to say that, there are no flights available on the routes of your journey.

USER: No issue, thanks for the information.

ASSISTANT: Thank you for opting us.