You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: I am Nancy Lee. I would like to book a ticket from IAH to EWR, can you please help me out?

ASSISTANT: Sure, please provide me your travel dates.

USER: I am travelling on these dates 07/09 and 07/11.

ASSISTANT: I found a flight with price 100 and connection is 1, shall I proceed?

USER: Ok, you can proceed.

ASSISTANT: Your ticket has been booked with flight-1016.

USER: Thank you for your services.

ASSISTANT: My pleasure.