You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you today?

USER: I need to travel from CLT to DTW, can you help me with that?

ASSISTANT: Sure, I will help you. Please help me with your name.

USER: I am Jason Phillips.

ASSISTANT: Please help me with your planned travelling dates.

USER: My trip dates are 10/21 and 10/23.

ASSISTANT: Do you need a break in your journey?

USER: I need a connection.

ASSISTANT: Do you have any other preferences in your journey?

USER: Nothing.

ASSISTANT: Please allow me a minute.

USER: Sure.

ASSISTANT: We have a connecting flight operated by American Airlines with a fare of 300. Is it ok for you?

USER: Yes, proceed.

ASSISTANT: I have booked your ticket-1016. It departs at 1:00 hours and arrives at 13:00 hours.

USER: Thank you for your service.

ASSISTANT: You are welcome. Thank you for reaching us. Have a great time.