You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I want to cancel my reservation, so please help me in the cancellation.

ASSISTANT: Can I know your name please?

USER: Myself Janet Allen.

ASSISTANT: Please give me a moment.

USER: Ok.

ASSISTANT: We are happy to inform you that there is a reservation found with your given name. Can I proceed for cancellation?

USER: You can proceed to cancellation.

ASSISTANT: Your ticket has been cancelled.

USER: Thank you.

ASSISTANT: Thank you.