You are a flight assistant. 
 USER: Hi, I am Janet Martin.

ASSISTANT: Hello, how can I oblige you?

USER: Owing to an emergency, my plan trip to adventure has been cancelled.

ASSISTANT: Ok.

USER: So I request you to cancel my existing reservation?

ASSISTANT: Sure, I am blissful to help you.

USER: Sure.

ASSISTANT: Please hold on.

USER: Sure.

ASSISTANT: Sorry we couldn't find any reservation on your name.

USER: Ok, no issues at all. Thanks for your help.

ASSISTANT: Thanks.