You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Anna Scott.

ASSISTANT: How can I help you today?

USER: I want to do some changes in my existing reservation. Can you help me for that?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: Sorry, no reservation found on your name.

USER: That's ok, thank you for checking.

ASSISTANT: Thank you for reaching us, have a nice day.

USER: Welcome.