You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Scott Adams.

ASSISTANT: How can I assist you today?

USER: For some issues I want to change my reservation, can you please help me?

ASSISTANT: Sure, I will help you on that. Please give me a moment. Your reservation is found. Will you provide your travelling dates please?

USER: Sure, my travelling dates are from 08/30 and 09/01.

ASSISTANT: Please mention your airport codes that you want to travel.

USER: I want to travel from IAH to PHL locations.

ASSISTANT: There is a flight with price 100 and the connections 1 is available. Shall I confirm your ticket?

USER: Please proceed with it.

ASSISTANT: Your ticket is booked. The flight number is 1004 and the airline is Southwest.

USER: Thank you so much.

ASSISTANT: Thank you for reaching us. Have a great day.