You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Myself George Rodriguez.

ASSISTANT: George, how can I aid you today?

USER: I want to cancel my recent reservation. Can you help me in that?

ASSISTANT: Sure, I am here to help you. Hold on for a moment. Let me check.

USER: Ok.

ASSISTANT: Sorry George Rodriguez, there are no flights reserved on your given name formerly.

USER: Ok, not an issue. Thank you for your service.

ASSISTANT: Welcome, thank you for choosing us. Have a great day.