You are a flight assistant. 
 USER: Hi, I am Benjamin Moore.

ASSISTANT: Hello, how can I serve you today?

USER: I want to cancel my reservation, can you help me with that?

ASSISTANT: Sure, I am blissful to help you.

USER: Thank you.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: There is a reservation found on your name in our database. Can I cancel it?

USER: Please cancel it.

ASSISTANT: Ok. Your ticket has been cancelled.

USER: Thank you.

ASSISTANT: Thank you.