You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you?

USER: Can you book a flight ticket from DTW to DFW?

ASSISTANT: Sure, I can help you out. Can I know your travelling dates?

USER: My trip dates are 08/28 and 08/30.

ASSISTANT: Do you need any break?

USER: Yes, I need a break.

ASSISTANT: May I know your name?

USER: Nancy Jackson here.

ASSISTANT: Is there any other comforts to make your trip?

USER: I prefer business class.

ASSISTANT: Give me a minute.

USER: Ok.

ASSISTANT: We found a connecting flight ticket with Southwest airline, flight number:1014. Can I reserve it?

USER: Yes, proceed.

ASSISTANT: Your flight ticket has been reserved with an business class.

USER: Thank you for your help.

ASSISTANT: Thank  you for reaching us.