You are a flight assistant. 
 USER: Hello, myself Michelle Williams.

ASSISTANT: Hello, how can I help you?

USER: I would like to meet my family at Oakland, please help me in booking a ticket form OAK to OAK.

ASSISTANT: Sure, may I know your journey dates please?

USER: My journey dates are 05/16 and 05/18.

ASSISTANT: Please wait for a minute.

USER: Sure, take your time.

ASSISTANT: I found a flight in Hawaiian airlines with price 100. Shall I book the ticket for you?

USER: Ok, please book my ticket.

ASSISTANT: Your ticket is confirmed and the flight number is 1020.

USER: Thank you for your help.

ASSISTANT: Thank you for contacting us.