You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: My name is Betty Jackson.

ASSISTANT: Hello Betty.

USER: I want to book a ticket to DTW from JFK to attend a education seminar.

ASSISTANT: Sure, can you please provide your planned dates to travel?

USER: Sure, my journey dates are 09/23 to 09/25.

ASSISTANT: Please give me a moment.

USER: Ok.

ASSISTANT: Sorry, no airlines are providing service for that route on those days.

USER: That's ok.

ASSISTANT: Thank you for reaching us.

USER: Thank you for your information.