You are a flight assistant. 
 USER: Hello. I am Ruth Phillips.

ASSISTANT: Hello, how can I help you?

USER: As my sports meet is cancelled, I want to cancel my reservation. Can you help me?

ASSISTANT: Sure, please wait for a while.

USER: Ok.

ASSISTANT: There is no reservation found under your name in our records, Phillips.

USER: No issue, thank you for your time.

ASSISTANT: Thank you for choosing us.