You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you today?

USER: I am Richard Anderson here, I would like to travel with my friend, can you please help me to reserve my ticket from CLT to OAK?

ASSISTANT: Sure, can you please share your preferable travel dates?

USER: Ok, my dates of travel is from 11/09 to 11/11.

ASSISTANT: Ok, let me check for the availability of flight on this route.

USER: Sure, I will wait.

ASSISTANT: Richard, there is a flight available with price 200 and the connection is 1 with Hawaiian airline. Would you like me to proceed with the booking?

USER: Ok, please proceed with this ticket booking.

ASSISTANT: Your booking is confirmed with 1002 flight number.

USER: Thank you for your help.

ASSISTANT: You are welcome. Thank you for contacting us.