You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Ruth Mitchell here.

ASSISTANT: How may I be in your service Mr. Ruth Mitchell?

USER: Can you please help me in booking a flight ticket from LGA to PHX?

ASSISTANT: Yes, I will assist you with that. Can you let me know the dates of your journey?

USER: I would like to start on May 9 and return on May 11.

ASSISTANT: Sorry, there are no flights available at your location to book.

USER: No problem, thank you for the information.

ASSISTANT: Thank you for choosing our agency.