You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. What kind of assistance are you looking for?

USER: I want to book a connecting flight ticket to attend an event from WA. Can you help me?

ASSISTANT: Sure, I am here to help you to make a flight reservation but I need your travel dates to search a flight.

USER: Feb 29th and Mar 02nd are my travelling dates.

ASSISTANT: May I know your take off and landing points?

USER: SEA and OAK are my airport codes.

ASSISTANT: Kindly share your name please.

USER: Benjamin Smith here.

ASSISTANT: Would you like to avail any benefits for the comfort of your journey?

USER: I would like to depart in the morning.

ASSISTANT: Let me check the availability of flights and revert to you.

USER: Ok.

ASSISTANT: Thank you for waiting, we are unable to provide flight in between your journey routes due to some technical up-gradation at destination airport.

USER: No issue, Thank you for the information.

ASSISTANT: Thank you for availing us.