You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I guide you?

USER: I would like to cancel my recent reservation. Please help meout.

ASSISTANT: Sure, may I know your name please to check the reservation status?

USER: Sure, my name is Samantha Anderson.

ASSISTANT: Please wait for a minute, Samantha.

USER: Sure, take your time.

ASSISTANT: There is no reservation found with your details.

USER: Ok, no issues. Thank you for your information.

ASSISTANT: Thank you for approaching us.