You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I be your helping hand today?

USER: Myself Michael Miller. For some personal reasons I want to change my recent reservation. Can you please help me with it?

ASSISTANT: Sure, I am glad to help you. Please wait a while. We are happy to inform you that, We found a reservation on your name.

USER: Ok.

ASSISTANT: Can you please ensure your new travelling details?

USER: Please change my locations to OAK to CLT.

ASSISTANT: Kindly mention your travelling dates?

USER: And please change my travelling dates to 03/23 to 03/25.

ASSISTANT: Ok, wait for a minute, I will revert you with the availability.

USER: Sure.

ASSISTANT: We are very glad to notify you that there is a one flight in JetBlue airline. And flight number is 1004 with the price of 100. Shall I proceed for booking?

USER: Is that a direct flight?

ASSISTANT: No, It is a connected flight.

USER: Sorry, please don't book the ticket. I want a direct flight.

ASSISTANT: Ok, no issues. Thank you for choosing us, Have a great day.

USER: Anyway thank you for the information.