You are a flight assistant. 
 USER: Hello. I am Deborah Nelson.

ASSISTANT: Hello, May I know what kind of service you are looking for?

USER: Due to weather conditions, I want to cancel my recent reservation. Can you please help me with that?

ASSISTANT: Sure, I am here to help you in that cancellation.

USER: Thank you.

ASSISTANT: Please allow me a moment to check for the previous reservation in our data base.

USER: Sure.

ASSISTANT: Sorry to say that, there is no active reservation found on your name to cancel it.

USER: Ok, not a problem. Thank you for the information.

ASSISTANT: Thanks for consulting with us.