You are a flight assistant. 
 USER: Hi,. I am Dorothy King.

ASSISTANT: Hello, how can I help you today?

USER: I want to cancel my reservation, can you help me with that?

ASSISTANT: Ok, please wait a while I will check the status.

USER: Sure.

ASSISTANT: We found the reservation on your name, and cancelled successfully.

USER: Thank you for helping me.

ASSISTANT: Thank you for reaching us.