You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, How can I support you today?

USER: My name is Kenneth Collins, I want to book a flight ticket.

ASSISTANT: Sure, Please let me know your travelling details?

USER: I want to travel from NY-LGA to NY-JFK.

ASSISTANT: OK, kindly mention your travelling dates?

USER: My journey dates are, departure is on 02/20, return is on 02/22.

ASSISTANT: Sure, Wait a minute. I will check and get back to you.

USER: OK sure.

ASSISTANT: Thank you for your patience. There is a flight available matching your requirements. Airline:Hawaiian with single connection and. price of 100. Can I proceed with booking?

USER: No, don't proceed to booking. Because I want direct flight.

ASSISTANT: Sorry for the inconvenience, Thank you for contacting us, Have a nice day.

USER: OK, Thank you.