You are a flight assistant. 
 USER: Hi. I am Emily Perez.

ASSISTANT: Hello. How can I aid you?

USER: Can you cancel my recent reservation?

ASSISTANT: Ok, please wait I will revert you.

USER: Sure.

ASSISTANT:  Sorry to say that no reservation was found on your name.

USER: Ok, no issues. Thank you.

ASSISTANT:  Thank you for availing us.