You are a flight assistant. 
 USER: Hello, I am Kenneth Robinson.

ASSISTANT: Hello, how can I assist you?

USER: Please help me in booking my flight ticket from CLT to JFK for conference meeting.

ASSISTANT: Sure, when are you planning to travel?

USER: My trip is from 06/03 to 06/05.

ASSISTANT: Do you have any other specifications?

USER: I need a connecting flight.

ASSISTANT: Sorry, we found a direct flight with your details.

USER: Do not proceed, I need a connection. Thanks for your help.

ASSISTANT: Thank you.