You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I want to cancel my recent reservation, can you please help me?

ASSISTANT: Sure, may I know your name?

USER: Sure, myself Jacob Johnson.

ASSISTANT: Wait a while, kindly.

USER: I will wait for your response.

ASSISTANT: Sorry, no reservation found in your name to cancel.

USER: That's fine, no issue. Anyway thank you for checking.

ASSISTANT: Thank you for availing us.