You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: I am Christine Perez, can you cancel my reservation which I did recently?

ASSISTANT: Ok, please wait for a while.

USER: Ok.

ASSISTANT: Sorry to inform you that no reservation found under your name in our database.

USER: Ok, is it not found can you check again because I got the confirmation mails.

ASSISTANT: Ok, I will check for you once again. I had found the reservation and had cancelled.

USER: Thank you for the information.

ASSISTANT: Thank you for connecting with our agency.