You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I serve you today?

USER: I am Nancy Thompson. I am planning to visit New York, can you please book me a ticket from PHL to EWR?

ASSISTANT: Sure, when are you willing to travel?

USER: I am planning to depart on Sept 28 and would like to return on Sept 30.

ASSISTANT: Do you have any other preferences?

USER: Please ensure that return flight is in the afternoon time.

ASSISTANT: We found a connecting flight from American airlines with 1021 number price of 100. Shall I reserve?

USER: Please book my ticket in this flight.

ASSISTANT: Your flight ticket has been booked with a flight which is having it's return time in the afternoon.

USER: Thank you for booking my ticket.

ASSISTANT: Thank you for reaching us.