You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I am planning to visit my cousin, could you book a ticket for me?

ASSISTANT: Can you provide me the travelling details?

USER: I am travelling from DFW to AUS. My travel dates are 03/11 and 03/13.

ASSISTANT: Ok, wait a moment. Sorry, there are no flight on your requirement. Can I know your name please for documentation?

USER: My name is Thomas Hill.

ASSISTANT: Ok, Thomas.

USER: Thank you for your help.

ASSISTANT: Thank you for connecting with us.