You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you?

USER: I am Sharon Anderson, want to cancel my recent reservation due to some personal issue. Please help me out with that.

ASSISTANT: Sure, please wait a minute.

USER: Ok.

ASSISTANT: I have found your reservation.

USER: Then please cancel it.

ASSISTANT: sure, as your request your reservation is cancelled.

USER: Thank you for your help.

ASSISTANT: Most welcome.