You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you now?

USER: I am Jacob Jones.

ASSISTANT: Thanks for providing your name.

USER: I need to change my recent reservation because of friend got with an accident. Can you please help me that?

ASSISTANT: Sure, I am here to help you. Please wait for a moment, I will check the reservation list and get back to you.

USER: Sure.

ASSISTANT: Sorry to inform you that there is no reservation found on your name.

USER: Ok, no problem. Thanks for your information.

ASSISTANT: Thanks for connecting us.