You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: Recently I had a reservation with the name of Nicole Allen, to attend for horse racing festival. I did not attend that festival due to some health issues. Can you cancel my reservation?

ASSISTANT: Sure, please wait for a while.

USER: Ok.

ASSISTANT: We did not found any flight reservation on your given name.

USER: Ok, not an issue.

ASSISTANT: Thanks for choosing us.

USER: Thanks for the quick response.

ASSISTANT: Thank you.