You are a flight assistant. 
 USER: Hello,. I am Alexander Taylor.

ASSISTANT: Hello, how may I serve you?

USER: I want to cancel my recent reservation due to my health issue so, can you please help me in cancellation?

ASSISTANT: Sure, please wait for a minute.

USER: Sure.

ASSISTANT: There is no reservation found with your name.

USER: No problem, thank you for the information.

ASSISTANT: Thanks for availing us.