You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I be a help for you?

USER: My name is Melissa Brown. Actually I am looking a flight to travel to New York EWR and I have to pick my kids in the way, could you help me in booking the ticket from Oakland OAK?

ASSISTANT: Yes, I can help you in booking a flight ticket for you. Would you like to book a return ticket also?

USER: Yes, please.

ASSISTANT: Ok then, please let me know your departure and arrival dates?

USER: My dates would be 11/26 and 11/28 respectively.

ASSISTANT: Based on your request to travel to EWR, there is a flight 1000 of UA airlines. As of your request it has 1 connection, would you like me to proceed with the booking?

USER: That's good to hear, I would be glad if you book the ticket.

ASSISTANT: Ok, your ticket has been booked successfully.

USER: Thank you for your help.

ASSISTANT: Thank you, hope you enjoy your trip with your kids.