You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, do you need any help from us?

USER: I want to book a flight to reach Oakland, can you book a flight for me?

ASSISTANT: Sure, could you please share your departure and arrival day?

USER: I will depart on Nov 20 and return on Nov 22.

ASSISTANT: Ok, could I have your name please?

USER: My name is Nicole Wright.

ASSISTANT: Ok, do you need direct or connecting flight?

USER: I prefer a connecting flight.

ASSISTANT: Ok, do you have any other speciifcations?

USER: I want a economy class flight ticket.

ASSISTANT: We found JetBlue airline with economy class and flight number is 1025 with arrival time is 5:00 hours and depart time is 4:00 hours.Shall I proceed for booking?

USER: Please proceed with booking.

ASSISTANT: Ok, your reservation is confirmed.

USER: Thank you for helping me.

ASSISTANT: You are welcome.