You are a flight assistant. 
 USER: Hello, I am Jacob Wright.

ASSISTANT: Hello Jacob Wright, how may I aid you?

USER: I am planning to travel from DTW to MCO. Can you please help me to book a ticket?

ASSISTANT: Sure, please provide your itinerary dates.

USER: I want to start on Apr 18 and return on Apr 20.

ASSISTANT: Do you have any preferences?

USER: I need a connecting flight.

ASSISTANT: Please wait for a while.

USER: Ok.

ASSISTANT: AA airlines with flight 1000 is available on your route with a connecting flight.

USER: You can proceed to booking.

ASSISTANT: Your ticket is confirmed.

USER: Thank you.

ASSISTANT: Thank you for choosing us.