You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: My name is Michael Smith. I have a business meeting in New York, can you help me for booking a flight ticket from HOU to JFK?

ASSISTANT: Sure, can I know the dates on which you would prefer to travel?

USER: I would like to start my journey on July 29 and July 31.

ASSISTANT: Michael, do you have any preferences?

USER: I need a single connecting flight.

ASSISTANT: I am sorry, there are no flights available.

USER: That's ok, thank you for checking.

ASSISTANT: Thank you, have a good day.

USER: Welcome.