You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: Please help me with cancelling my reservation.

ASSISTANT: Sure, please provide me your name to check your details.

USER: Reservation was done by the name Kevin Martinez.

ASSISTANT: Please wait.

USER: Ok.

ASSISTANT: We have found a reservation on your name and cancelled it successfully.

USER: Thank you.

ASSISTANT: Thank you for choosing us.