You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I just want to cancel my recently done reservation, because of cancellation of my business trip. Can you please help me in this?

ASSISTANT: Sure, may I know your good name please?

USER: Sure, myself Scott Hill here.

ASSISTANT: Scott Hill, wait a moment.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found with your name.

USER: That's fine.

ASSISTANT: Thank you and have a great day.

USER: You are welcome.