You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I be your helping hand today?

USER: Can you check the availability of flights from CLT to IAH?

ASSISTANT: Sure, please share your connection limit.

USER: I prefer way station in my journey.

ASSISTANT: Can you please provide your planned journey dates?

USER: My planned journey dates are Sept 16 and 18.

ASSISTANT: May I know your class preference?

USER: I am comfortable with any class.

ASSISTANT: Let me know your name for booking.

USER: Sure, Emily Thompson here.

ASSISTANT: Ok, please wait for sometime.

USER: Sure, take your time.

ASSISTANT: Sorry for the inconvenience, there were no flights running to that location due to abnormal weather conditions.

USER: Ok, not an issue. Anyways, thank you.

ASSISTANT: Thank you for approaching us.