You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How could I guide you?

USER: Myself Christopher Clark. Due to some technical issue in our office, I want to solve the issue. Regarding that, Can you cancel my booking?

ASSISTANT: Sure, please be online, I will check and revert back to you. Sorry Clark, on our search there is no ticket booked on your name.

USER: It's ok.

ASSISTANT: Hope you can understand that. Thank you communicating with us.

USER: Thank you.