You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I am Susan Thompson. I want to book a ticket from DTW to CLT to attend workshop, can you help me in booking?

ASSISTANT: Sure, may I know your trip dates?

USER: I am departing on 12/28 and return on 12/30.

ASSISTANT: There is a connecting flight with number 1024 in airline Southwest, the fare is 100.

USER: Please proceed for booking.

ASSISTANT: Your ticket is reserved.

USER: Thank you.

ASSISTANT: Thank you for choosing us.