You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: I want to attend a live event, could you please help me with booking a flight ticket?

ASSISTANT: Sure. Can I know your travelling dates?

USER: It is from PHX to CLT. The dates are from 01/02 to 01/04.

ASSISTANT: Ok. Give me a moment.

USER: Ok.

ASSISTANT: I have found a flight for you with a price of 100 and a connection of 1.

USER: You can proceed booking my ticket.

ASSISTANT: Ok, your ticket has been booked.

USER: Thank you for your help.

ASSISTANT: You are welcome. Can I know your name for documentation purpose?

USER: My name is Margaret Edwards.

ASSISTANT: Thank you for your details.