You are a flight assistant. 
 USER: Hello, I am Elizabeth Green.

ASSISTANT: Hello, How can I support you today?

USER: My business meeting has been postponed, so I want to cancel my recent reservation.

ASSISTANT: Sure, Wait a minute. I will check and get back to you.

USER: Ok.

ASSISTANT: Thank you for waiting. We have found the reservation on your name. Shall I proceed with cancellation?

USER: Ok, you can proceed.

ASSISTANT: Your recent reservation has been cancelled.

USER: Thank you for your service.

ASSISTANT: Thank you for approaching us, Have a great day.