You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Ryan Rodriguez.

ASSISTANT: How may I assist you?

USER: I want to cancel my reservation which I have done with my name. Hope you are helping me.

ASSISTANT: Sure, I am here to help you out.

USER: Thanks for your response.

ASSISTANT: Wait a moment please.

USER: Sure, take your own time.

ASSISTANT:  Ryan Rodriguez, we haven't found any reservation under your name in our database.

USER: That's ok, not an issue. Thanks for checking my reservation.

ASSISTANT: Thank you for approaching us.