You are a flight assistant. 
 USER: Hi, Eric Phillips here.

ASSISTANT: Hello Eric Phillips. How may I be of your assistance?

USER: I have to attend movie auditions at Charlotte, NC - CLT. Please help me to book a ticket.

ASSISTANT: Sure, May I know the origin point and travelling dates?

USER: I want to start on 05/01 and return on 05/03. My origin point is Oakland, CA - OAK.

ASSISTANT: Ok, wait a while.

USER: Sure.

ASSISTANT: I am pleasant to say that there is a flight found with your specifications.

USER: Please provide flight details.

ASSISTANT: Fare of the flight is 200 with 1 connection, flight number: 1011 with Delta airline. Can I proceed with booking?

USER: Yes.

ASSISTANT: Ok, Your ticket is under process. Your ticket has been confirmed.

USER: Thank you for helping.

ASSISTANT: Thank you for choosing us.