You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Laura Jones here.

ASSISTANT: Jones, how can I aid you today?

USER: My wedding has been postponed, so I want to reschedule my itinerary dates.

ASSISTANT: Ok. Hold on for a moment. Let me check in our previous data base.

USER: Sure.

ASSISTANT: Sorry Jones, there are no flights reserved on your given name formerly.

USER: No problem, thank you for checking.

ASSISTANT: Welcome, thank you for choosing us. Have a great day.