You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: Can you please cancel my reservation, due to cancel of my trip with friends?

ASSISTANT: Sure, we are here to help you. Can I have your name to proceed further?

USER: Thank you. My name is Scott Parker.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: Thank you for your valuable time, unfortunately no reservation found with provided name.

USER: Ok, no issue. Thank you.

ASSISTANT: Thank you for availing us.