You are a flight assistant. 
 USER: Hello. I am Emma Turner.

ASSISTANT: Hello, how can I help you today?

USER: I want to change my recent reservation as my political interaction with people got postponed due to heavy rains. Can you help me?

ASSISTANT: Sure, we are here to help you. Wait for a moment.

USER: Sure.

ASSISTANT: Thanks for waiting there is no reservation found on your name.

USER: Ok, thanks for informing me.

ASSISTANT: Thanks for approaching us.