You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Myself Andrew Nelson and I want to cancel my resent reservation. Can you please help me out?

ASSISTANT: Sure Andrew, please wait for a moment.

USER: Sure.

ASSISTANT: Sorry for the inconvenience Andrew, there is no reservation found on your name.

USER: OK, no issues. Thank you for the information.

ASSISTANT: Thank you for approaching us.