You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I best assist you now?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, I can cancel your reservation right now. Before that I need to know your good name please?

USER: Sure, my name is Susan Turner.

ASSISTANT: Ok, wait for some time I will check the reservation on your name and get back to you.

USER: Sure.

ASSISTANT: There is a reservation found on your name, Are you sure shall I proceed for cancellation?

USER: Ok, please cancel it.

ASSISTANT: Sure, your ticket has been cancelled successfully.

USER: Thank you.

ASSISTANT: Thanks for reaching us, wish you a nice day.