You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you?

USER: I need your assistance in booking a flight from CLT to SFO, can you please help me in this?

ASSISTANT: Sure, may I know your travel dates?

USER: Sure, my journey dates are on 27th and 29th of August month.

ASSISTANT: On which name do you like to reserve this ticket?

USER: You can book the ticket on the name of Gregory Rodriguez.

ASSISTANT: At what time do you like to leave and return?

USER: I don't have any preferences in that.

ASSISTANT: Do you have any specifications?

USER: I prefer a business class to go.

ASSISTANT: We found a flight on your details with American Airlines, flight number: 1011. Shall I book this ticket?

USER: That's great, you can proceed.

ASSISTANT: Your ticket has been reserved with business class.

USER: Thank you.

ASSISTANT: Thank you.