You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: Can you please help me in booking a flight ticket from ORD to PHL?

ASSISTANT: Sure, may I know your travelling dates?

USER: Sure, my travel dates are from July 26 to July 28.

ASSISTANT: On which name shall I reserve flight ticket?

USER: Please reserve on the name Jonathan Wilson.

ASSISTANT: Do you need any specifications?

USER: I would prefer normal-cost airlines.

ASSISTANT: Please wait a moment.

USER: Sure, please make sure that I would prefer connecting flight.

ASSISTANT: There is a flight with one connection and the price is 200 in Hawaiian Airlines, can I proceed with the reservation?

USER: Sorry, I need a direct flight.

ASSISTANT: Please hold a moment, let me check with the direct flight.

USER: Sure.

ASSISTANT: Sorry, no flights are running on your route directly.

USER: Ok, no problem. Thank you for the information.

ASSISTANT: Thank you for choosing our service.