You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Jennifer Smith, want to travel from ORD to MCO. Please help me in booking my ticket.

ASSISTANT: Sure Smith, when would you like to travel?

USER: I would like to travel on 08/18 and want to return on 08/20.

ASSISTANT: Please wait for moment.

USER: Ok.

ASSISTANT: As per your data, I found a flight with AA airlines and the ticket figure is 100. Would you like me to proceed for booking?

USER: Please proceed with the booking.

ASSISTANT: Ok Smith, your ticket is reserved in economy class with the flight-1020.

USER: Thank you for your help.

ASSISTANT: You are welcome, thank you Smith for contacting us.