You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. Do you need any help from my side?

USER: Will you please assist me in booking a flight ticket from PHX to DTW to go for an adventure?

ASSISTANT: Sure, I can help you and can I know your departure and arrival dates?

USER: Thank you. I would like to departure on May 18 and arrival date should be May 20.

ASSISTANT: Is there any connection preference that you need?

USER:  I mostly prefer to travel in a single connecting flight.

ASSISTANT: Can I know your name please?

USER: My name is Jennifer Smith.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: Oh! It is sad to hear from your end. Anyways thank you for your time.

ASSISTANT: Thank you for approaching us, have a great day.

USER: Most welcome.