You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I'm Gregory Wright. Can you please book me a ticket from MSP to PHX?

ASSISTANT: Please provide me your travel dates?

USER: My preferable journey dates are from 06/19 to 06/21.

ASSISTANT: Please wait a moment.

USER: Sure, take your own time and find 1 connection limit flight.

ASSISTANT: Here is a flight matching your requirement and price is 200. Can I proceed with it?

USER: Please book my ticket with this flight.

ASSISTANT: Your ticket has booked with 1009 flight in Southwest airline.

USER: Thank you for booking my ticket.

ASSISTANT: Thank you for reaching us.