You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I support you?

USER: Please help me with booking a direct flight ticket from BOS to CLT.

ASSISTANT: Okay, help me with your price limit.

USER: I can pay up to 1000.

ASSISTANT: Okay, can you share your trip dates?

USER: My travelling dates are from 06/28 to 06/30.

ASSISTANT: Please wait a minute.

USER: Ok.

ASSISTANT: Sorry, we don't have any direct flight.

USER: Ok, thanks for the information.

ASSISTANT: May I know your name?

USER: I am William Lopez.

ASSISTANT: Thank you for reaching us William Lopez.