You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, what help that you are looking from my side?

USER: Actually my CAT examination is postponed so that I want to cancel my recent reservation, can you help me?

ASSISTANT: Sure, on whose name the ticket is booked previously?

USER: Yes, the ticket is booked under the name of Richard Hill.

ASSISTANT: Just be online, I will check it.

USER: Ok, sure.

ASSISTANT: I did not found any reservation showing active in our database for cancelling your booking Hill.

USER: Ok, no problem. Anyway's thank you for your information.

ASSISTANT: Thank you for reaching us. We are glad to hear this, happy to serve you anytime, keep consulting us in future too. Have a great day.

USER: Ok, thank you.

ASSISTANT: Welcome.