You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I am Scott Davis.

ASSISTANT: Yes.

USER:  I need to cancel my reservation, as my friends have already booked my ticket in another flight along with theirs, I was not aware of this thing, can you please cancel the previous ticket which I had booked previously?

ASSISTANT: Sure, please wait for a moment.

USER: Sure.

ASSISTANT: Sorry, there is no reservation on your name.

USER: It's ok, no problem. Thank you for your help.

ASSISTANT: Thank you and have a nice day.