You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I render you today?

USER: Can you help me cancel my reservation which was made on the name of Jessica White?

ASSISTANT: Sure, I'll help you in cancellation. Please wait a moment I will check the reservation status.

USER: Sure.

ASSISTANT: Thank you for waiting, I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: It's ok, thank you for the information.

ASSISTANT: Thank you for opting us. We hope to serve you again.