You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you from my end?

USER: I am Carolyn Wright, can you help me to book a flight ticket from SEA to JFK after the amending my reservation which I did recently?

ASSISTANT: Sure, I am here to help you in amending my reservation. Please allow me a moment to check the reservation details on your name. If I found a reservation on your name I will check it to your new preferred location airport code.

USER: Ok, take your own time.

ASSISTANT: Sorry, I can't change your reservation because I didn't find any active reservation on your name in our records.

USER: Ok, not a problem now I will try to book again. Thank you for the information.

ASSISTANT: Thank you for reaching us.