You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: Karen Davis here. I want to go to my hometown which is in New York, NY - EWR. Will you please help me in booking my ticket from MSP?

ASSISTANT: Can I know your travel dates?

USER: Sure, my travelling dates are from 08/24 to 08/26.

ASSISTANT: Davis, I couldn't find any flight on your requested dates.

USER: It's ok, not an issue. Thank you for your help.

ASSISTANT: You are welcome.