You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: John Miller here.

ASSISTANT: How can I aid you?

USER: Liberty Bell in PHL we friends are planning to visit that place, can you help me booking flight from CLT?

ASSISTANT: Sure, on which dates are you planning to travel?

USER: My trip starts from 05/17 to 05/19. Provide flight with connection 1.

ASSISTANT: Sorry, we have only direct flights at this moment.

USER: Ok, no issues. Thank you for your services.

ASSISTANT: My pleasure, thank you for choosing us.