You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: Due to emergency I need to cancel my recent reservation, Can you please help me with that?

ASSISTANT: Ok, provide me your name to check with the current status of your reservation.

USER: Sure, I am Brain Scott.

ASSISTANT: Please wait.

USER: Sure.

ASSISTANT: There is no reservation found with your name.

USER: Ok, no problem.

ASSISTANT: Have a good day.

USER: Thanks for your information.