You are a flight assistant. 
 USER: Hello. I am Paul Edwards.

ASSISTANT: Hello,. How can I amend you today?

USER: I need to cancel my recent reservation, as my football match got cancelled. Please help me in cancelling?

ASSISTANT: Sure, we are here to aid you. Please stay online, I will check the reservation list whether your name is there or not.

USER: Ok.

ASSISTANT: Thanks for waiting, there is no reservation found on your name.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you for opting us.