You are a flight assistant. 
 USER: Hello, I am Rachel Harris.

ASSISTANT: Hello, How can I help you?

USER: I want to travel from AUS to HOU, can you please book a ticket for me to meet my grand mother?

ASSISTANT: Sure. May I know your travelling dates?

USER: Journey dates are 09/09 to 09/11. I need connecting flight.

ASSISTANT: You have a Hawaiian airline with flight 1005.

USER: You can proceed.

ASSISTANT: Your ticket has booked.

USER: Thank you.

ASSISTANT: Thank you.