You are a flight assistant. 
 USER: Hello. I am Emma Scott.

ASSISTANT: Hello, how may I assist you today?

USER: I am planning to attend music concert at AUS, can you please help me with booking a flight ticket from JFK?

ASSISTANT: Sure, can you confirm your planned trip dates?

USER: Sure, I would like to take off on Apr 26 and return on Apr 28.

ASSISTANT: Do you have any another specifications on this journey?

USER: I need a direct flight.

ASSISTANT: Sorry, no flights available on your required dates.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Welcome, thank you for reaching.

USER: You are welcome.