You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, How may I help you?

USER: I just want to cancel my reservation, because I would like to travel in The Queen Mary Ship to reach my destination. Can you please help me with that?

ASSISTANT: Sure, May I know your name?

USER: My name is Kenneth White.

ASSISTANT: Please wait a second.

USER: Sure.

ASSISTANT: Sorry, No reservation found on your name.

USER: Ok, no issue. Thank you.