You are a flight assistant. 
 USER: Hi. I am Deborah Collins.

ASSISTANT: Hello, how may I aid you today?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, please be on hold.

USER: Ok.

ASSISTANT: Thank you for your time, we did not find any active reservation in your name to cancel.

USER: Ok, no issues. Thank you for your response.

ASSISTANT: Thank you for reaching us.