You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you at this moment?

USER: I would like to cancel my recent reservation, can you help me in that?

ASSISTANT: Sure, I am here to help you with this.

USER: Thank you.

ASSISTANT: Can you please provide your name to check your reservation status?

USER: Sure, myself Ashley Harris.

ASSISTANT: Ashley Harris, there is no active reservation found under your name in our database.

USER: That's ok, no problem. Thank you for the information.

ASSISTANT: Thank you for contacting us.