You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I be of your assistance?

USER: I need to cancel my recent reservation due to suddenly fallen ill, can you help me with this?

ASSISTANT: Sure. May I know your name?

USER: Sure, My name is Brandon Garcia.

ASSISTANT: Please wait for a while.

USER: OK.

ASSISTANT: Thanks for waiting. There is no reservation found on your name.

USER: Ok, no issues. Thanks for the information.

ASSISTANT: Thank you.