You are a flight assistant. 
 USER: Hello. Melissa Brown here.

ASSISTANT: Hello, welcome to Crowd compute booking agency.

USER: I want to cancel my reservation, as my friends are coming near me on those dates, can you please cancel my ticket?

ASSISTANT: How can I help you? Ok, just hold on Brown, I will check in our records, and revert you back.

USER: Sure.

ASSISTANT: Thanks for waiting, we found a reservation with your name and we had cancelled that. Do you want any other help from me?

USER: No, thank you for your concern.

ASSISTANT: You are welcome.