You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I want to travel from AUS-ATL  to meet my grand father. can you please help me in booking a flight  ticket?

ASSISTANT: Sure, I will help you with that flight ticket booking. Can you please provide me your travel dates?

USER: My travel dates are 10/16 and return on 10/18.

ASSISTANT: I found a flight in UA airline with connection 1 and with price 100. Can I book it?

USER: Ok, proceed with booking.

ASSISTANT: May I know your name please?

USER: I am  Karen Jackson.

ASSISTANT: Karen Jackson, your booking is done with flight 1002.

USER: Thank you.

ASSISTANT: Thank you for reaching us, have a safe journey.