You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I am Scott Hall, looking for a flight ticket from CLT to SFO.

ASSISTANT: Ok, may I know your travelling dates?

USER: Yes, my travelling dates are 04/02 and 04/04.

ASSISTANT: As per your required dates, we found a flight for you with 1 connection.

USER: You can proceed my booking.

ASSISTANT: Your ticket is confirmed with flight number 1001 and airline is Delta.

USER: Thank you for booking.

ASSISTANT: Thank you for reaching us.