You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I need to change my recent reservation, can you please help me?

ASSISTANT: Ok, please can I know your name to proceed?

USER: Myself Brain Robinson.Myself Brain Robinson.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: Ok, thank you for waiting. Sorry, there are no flight tickets been reserved on your name.

USER: That's ok, thank you for searching my details.

ASSISTANT: Thank you for choosing our agency.