You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I be of your assistance?

USER: Me and my parents are going to attend my grandfather's memorial service.

ASSISTANT: Ok.

USER: So, could you help me in booking a ticket with the name of Anna Thompson?

ASSISTANT: Sure, we will help you. Please provide me your preferable location points.

USER: Thank you. Preferable locations are Denver, DEN to MSP.

ASSISTANT: Ok, when are you planning to travel?

USER: I am planning to travel on 11/03 to 11/05.

ASSISTANT: Ok, please give me a moment to check the availability and let you know.

USER: Sure.

ASSISTANT: Thank you for waiting, we have found Spirit airline with a lay by at a fare 100 in flight 1003.

USER: Ok.

ASSISTANT: Can I book it for you?

USER: Please confirm it.

ASSISTANT: Your reservation has been confirmed.

USER: Thank you for your helping hand.

ASSISTANT: Thank you for opting us.