You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you today?

USER: I made a reservation earlier to attend for a seminar, due to weather conditions I need to cancel it,. Can you assist me with cancellation?

ASSISTANT: I am euphoric to help you.

USER: Thank you.

ASSISTANT: Please wait for a while, I will check with the reservation on your name to cancel it.

USER: Ok, I will wait.

ASSISTANT: To proceed further, May I know your name?

USER: Sure, my name is Sharon Brown.

ASSISTANT: Thank you for waiting, we found a reservation on your name and it is cancelled successfully.

USER: Thanks for your help.

ASSISTANT: Thank you for opting us.