You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: I am Jerry Jones. As I have fallen sick suddenly due to bad weather, I would like to cancel my recent reservation. Can you help me?

ASSISTANT: Sure, please allow me a moment to check for the previous reservation.

USER: Ok.

ASSISTANT: Jerry, there is no reservation found under your name.

USER: That's ok. Thank you.

ASSISTANT: Thank you for reaching us.