You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, please tell me for what help you approached us?

USER: My holiday trip has been cancelled. So, I would like to cancel my recent reservation which is under my name. Can you please help me with that?

ASSISTANT: Sure, I will definitely help you.

USER: Thank you.

ASSISTANT: Can I know your name please?

USER: Sure, my name is Patricia Hernandez.

ASSISTANT: Patricia, please give me a moment.

USER: Sure, take your time.

ASSISTANT: There is no reservation with your name to cancel further.

USER: Ok, no issues. My brother might have cancelled my reservation. Anyways, thank you for checking.

ASSISTANT: Ok, thank you for choosing us.

USER: You are welcome.