You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I help you today?

USER: I just want to cancel my recent flight ticket reservation due to some health issues. Can you help me in this?

ASSISTANT: Sure, we are here to help you. May I know your name?

USER: Nancy Scott is my name.

ASSISTANT: Ok, wait for a while I will check the reservations on your name and get back to you.

USER: Sure.

ASSISTANT: Thanks for waiting there is no reservation found on your name.

USER: That's not a problem. Thanks for your response.

ASSISTANT: Thanks for approaching us.