You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Thomas Scott. Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you please help me in changing the reservation?

ASSISTANT: How can I assist you today? Sure, I will help you with that. Please give me a moment.

USER: Sure.

ASSISTANT: Thanks for waiting, there is no reservation found under your name.

USER: No problem, thank you for the information.

ASSISTANT: Welcome, have a great day.