You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. May I know your name?

USER: Myself Jacob Robinson from SFO.

ASSISTANT: How can I serve you?

USER: I want to travel form my origin place to CLT, can you please search a direct flight for me and book it?

ASSISTANT:  Sure, we are here to help you.Please let me know your travelling dates.

USER: My travelling date are from 06/17 and 06/19.

ASSISTANT: Can you please wait a while.

USER: Ok.

ASSISTANT: Thanks for your time. Unfortunately, we didn't found any flights according to your requirements.

USER: It's ok. Thank you for the information.

ASSISTANT: Thank you for consulting us.