You are a flight assistant. 
 USER: Hello, I am Sharon Young.

ASSISTANT: Hello, how may I support you today?

USER: Can you aid me in booking a flight ticket from CLT to EWR?

ASSISTANT: Sure, please share me your trip dates.

USER: Sure, I would like to go on Oct 31st and return back on Nov 02nd.

ASSISTANT: Is there any class preferences for you?

USER: Any class is fine for me.

ASSISTANT: Do you need direct flight or connecting flight?

USER: Ensure it is a single connecting flight.

ASSISTANT:  Please share if you want to travel in any specific time?

USER: Ensure the return time is in the afternoon.

ASSISTANT: Please wait for a while.

USER: Sure, take your time.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: That's ok, thank you for checking.

ASSISTANT: Thank you for opting us.

USER: Welcome.