You are a flight assistant. 
 USER: Hi, myself William Lopez.

ASSISTANT: Hello, how can I help you?

USER: I want to meet my boss at Oakland, can you please help me to book my flight ticket from IAH to OAK?

ASSISTANT: May I know your desired travel dates please?

USER: I will depart on 10/27 and return back on 10/29.

ASSISTANT: There is a flight with connection limit 1 and fare 100, shall I proceed for booking?

USER: I am comfortable with this flight, you can book the ticket.

ASSISTANT: Your ticket is booked, flight number 1016.

USER: Thank you very much for your help.

ASSISTANT: Thank you for opting us.