You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I serve you today?

USER: I need to book a flight ticket from PHL to MSP, can you help me in booking a flight ticket?

ASSISTANT: Sure, can you please share me with your dates of journey?

USER: Sure, my journey dates are Apr 7 and Apr 9.

ASSISTANT: May I know your good name please?

USER: Sure, Sharon Robinson here.

ASSISTANT: Are you looking for any other help from my side please?

USER: I prefer a direct flight.

ASSISTANT: Please wait for a mean while.

USER: Sure.

ASSISTANT: Sorry Sharon, there is no flight found as per your travelling details.

USER: Ok, no issues. Thank you.

ASSISTANT: You are welcome.