You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I render you today?

USER: I am Ronald Lee.

ASSISTANT: Ok.

USER: I want to cancel my reservation as my project got cancelled. Can you help me?

ASSISTANT: Sure, I will help you with that. Please wait for a minute.

USER: Ok.

ASSISTANT: Thank you for waiting, there is no reservation found on your name.

USER: It's Ok, thanks for your response.

ASSISTANT: Thank you for reaching us.