You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I guide you today?

USER: Owing to an emergency, I want to cancel my recent reservation. Can you help me in that?

ASSISTANT: Sure, please share your good name?

USER: Elizabeth Clark here.

ASSISTANT: Please stand by.

USER: Ok.

ASSISTANT: Thank you for waiting, there is no active reservation found with the given name.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you.