You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Jennifer Carter.

ASSISTANT: How can I assist you at this moment?

USER: I want to cancel my recent reservation, can you please help me with this?

ASSISTANT: Sure, I will help you with this. Please be on hold for a moment.

USER: Sure, take your time.

ASSISTANT: Jennifer Carter, I have found your reservation. Would you like me to cancel your reservation?

USER: Ok, please cancel it.

ASSISTANT: Your reservation was cancelled successfully.

USER: Thank you for your help.

ASSISTANT: Thank you for utilising our service.