You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I aid you today?

USER: I want to book a flight ticket from AZ - PHX to NY - LGA. Could you help me?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Would you require a connecting flight to travel?

USER: Yes, I need connecting flight.

ASSISTANT: Please share your planned dates to travel.

USER: My travelling dates are from 01/24 to 01/26.

ASSISTANT: May I know your good name, please?

USER: Robert Wright here.

ASSISTANT: Thanks for sharing the details but, sorry to say no flights will run on specified route due to abnormal climatic conditions.

USER: That's ok, no problem. Thank you for your help.

ASSISTANT: Thank you for approaching us.