You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: I need to book a flight ticket from MSP to OAK. Can you help me out?

ASSISTANT: Sure, let me know your journey dates.

USER: My trip dates are Nov 11th - Nov 13th.

ASSISTANT: Ok, is there any connection preference?

USER: Yes, I need a connecting flight.

ASSISTANT: I will check all the available flight and revert back to you, meanwhile please share your name.

USER: I am Daniel Green.

ASSISTANT: There is a connecting flight available for you at a price of 100 from Southwest airlines and flight number is 1021. Shall I proceed with the booking?

USER: Kindly, proceed with my booking.

ASSISTANT: Your booking has been done in economy class.

USER: Thank you for helping me.

ASSISTANT: Thank you for reaching us.