You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you?

USER: Can you please cancel my reservation due to bad weather conditions at my destination?

ASSISTANT: Sure, please share your name to proceed further?

USER: I am Betty Lewis.

ASSISTANT: I found your reservation and successfully cancelled as per your request.

USER: Thank you for your help.

ASSISTANT: Thank you for choosing us.