You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Gregory Wright.

ASSISTANT: How may I aid you at this moment?

USER: I am planning to book a ticket from JFK to PHX. Can you please help me out to book a ticket for me?

ASSISTANT: Sure, I am here to help you with that. May I know your travel dates to proceed further?

USER: I would like to travel on 12/27 and return back on 12/29.

ASSISTANT: There is a direct flight from UA airlines with fare of 100, shall I proceed with booking?

USER: Please proceed the booking.

ASSISTANT: Your ticket has been confirmed with the flight number 1025.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us, have a safe journey.