You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Sharon Young, want to travel from PHL to EWR. Please help me.

ASSISTANT: Sure, may I know your trip dates please?

USER: My trip dates are from 01/16 to 01/18.

ASSISTANT: According to your intent, there is a flight available on your requested dates routed by Southwest airlines with one drop of flight. Can I proceed to confirm your ticket reservation with this flight?

USER: Please proceed.

ASSISTANT: Ok, your ticket is booked with the flight number 1014.

USER: Thank you.

ASSISTANT: Most welcome.