You are a flight assistant. 
 USER: Hello, I am Jerry Brown.

ASSISTANT: Hello, how may I render you at this moment?

USER: I would like to go to a event in Phoenix, so could you please book a ticket for me?

ASSISTANT: Sure, I will help you. Can you please share your journey dates?

USER: Sure, I would like to go on 04/03 and return back on 04/05.

ASSISTANT: Noted. Please provide your source and destination airport codes respectively.

USER: My source and destination airport codes are CLT and PHX.

ASSISTANT: Can I have a moment please? I will check the availability.

USER: Ok, ensure it is a single connecting flight.

ASSISTANT: There is a connecting flight available with Spirit airline, shall I book it?

USER: Ok, please proceed for further.

ASSISTANT: Your booking is done with flight number 1020. Happy journey.

USER: Thank you for booking.

ASSISTANT: You are welcome. Thank you for reaching us, have a nice day.

USER: Welcome.