You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I need to travel from CLT to MSP, can you help me in reserving?

ASSISTANT: Sure, I am here to help you. Can I know on which dates you want to travel?

USER: My trip dates are Jan 01 to 03.

ASSISTANT: Ok, do you need any connection in between the journey?

USER: I need a connecting flight.

ASSISTANT: Please share your class preference.

USER: I need economy class preference.

ASSISTANT: Do you have any other preferences?

USER: My depart time is in afternoon.

ASSISTANT: May I know your name please?

USER: Elizabeth Adams here.

ASSISTANT: Ok, please wait a minute.

USER: Sure.

ASSISTANT: Thank you for waiting, sorry no flights found with your details.

USER: Ok, no issues. Thank you for the information.

ASSISTANT:      Thank you for reaching us, have a good day.