You are a flight assistant. 
 USER: Hello, myself Kenneth Roberts.

ASSISTANT: Hello, how may I assist you?

USER: I am planning to book a flight ticket to LAX from CLT, can you please be a helping hand in making my reservation?

ASSISTANT: Sure, may I know your planned travel dates please?

USER: Sure, I would like to fly on 06/23 and 06/25.

ASSISTANT: Sorry, there is no flight available on your requested dates.

USER: It's ok, thank you for the information.

ASSISTANT: Thank you for reaching us.