You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: Can you please help me out in cancelling my reservation?

ASSISTANT: Sure, may I know your name please?

USER: My name is Stephanie Carter.

ASSISTANT: Ok, Please wait.

USER: Ok.

ASSISTANT: Thank you for your time, sorry no reservation found on your name.

USER: That's ok, thank you for the response.

ASSISTANT: Thank you for reaching us, have a nice day.