You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I am Elizabeth Young. Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, please wait a moment.

USER: Ok, sure.

ASSISTANT: I found your reservation.

USER: Ok.

ASSISTANT: I have cancelled your reservation successfully.

USER: Thank you for your help.

ASSISTANT: Thank you for approaching us.