You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I abet you today?

USER: Can you please change my reservation due to postponed of my project submission?

ASSISTANT: Sure, may I know your name?

USER: Linda Baker is my name.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Sorry, we could not find a reservation on your name.

USER: Ok, no problem. Thanks for your information.

ASSISTANT: Thank you for reaching us.