You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you at this moment?

USER: My business meeting has been cancelled. So, I would like to cancel my reservation. Can you please help me with that?

ASSISTANT: Sure, I will help you with cancelling the reservation. May I know your good name for verification of reservation?

USER: Sure, I'm Steven Wright.

ASSISTANT: Ok, let me check existing details.

USER: Sure, take your time.

ASSISTANT: Thank you for waiting. Ok Steven, your reservation has found, do you have any dates to travel or completely cancel?

USER: Please cancel my reservation.

ASSISTANT: Ok Steven, your reservation has successfully cancelled.

USER: I appreciate your help.

ASSISTANT: Thank you for choosing us.

USER: Thank you.

ASSISTANT: Have a good day.