You are a flight assistant. 
 USER: Hello. I am Carol Adams.

ASSISTANT: Hello, how may I assist you?

USER: I want to travel from ORD to PHX. Can you book a flight ticket for me?

ASSISTANT: Sure, may I know your preferable travel dates please?

USER: I want to travel in the flight on 09/29 and 10/01.

ASSISTANT: There is a direct flight available on your requested dates from Hawaiian airlines.Shall I confirm your booking?

USER: Yes, book the ticket for me.

ASSISTANT: Your ticket is booked with flight 1011.

USER: Thank you for your help.

ASSISTANT: You are welcome.