You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you today?

USER: My name is Ronald Jackson, I am planning to visit CLT from ORD and trying to reserve a plane ticket. Could you please help me out?

ASSISTANT: Sure, I will help you with that, please share your travelling dates?

USER: Sure, my travelling dates are from 02/14 to 02/16.

ASSISTANT: Ok, please hold on for a moment.

USER: Ok.

ASSISTANT: Frontier airline is providing flight with connection 1. Can I proceed to booking?

USER: Yes, please proceed.

ASSISTANT: Your ticket is confirmed by flight number 1023.

USER: Thank you.

ASSISTANT: It's my pleasure.