You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Amanda Hall.

ASSISTANT: How can I aid you today?

USER: I want to cancel my recent reservation. Can you help me out?

ASSISTANT: I am very gleeful to help you.

USER: Thank you.

ASSISTANT: Sorry to say this, there is no reservation found under your name in our database.

USER: Ok, No issues. Thank you.

ASSISTANT: Thank you for reaching us.