You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, do you need any help from us?

USER: I need to book my ticket from PHX to EWR. Can you please help me with booking?

ASSISTANT: Sure, could you please share your departure and arrival day?

USER: My departure date is Jan 18 and arrival date is Jan 20.

ASSISTANT: Sure, could I have your name please?

USER: Sure, my name is Charles Smith.

ASSISTANT: Ok, do you need direct or connecting flight?

USER: I need a connecting flight in my journey.

ASSISTANT: Ok, may I know your airline preference?

USER: No, I am comfortable with any airline.

ASSISTANT: The economy class with flight number 1006 of Southwest airline is available having fare as 100 and connection as 1, is it ok for you?

USER: Yes, I am ok with this flight ticket booking.

ASSISTANT: Ok, your reservation is confirmed. The departure time is 4;00 hours and the arrival time is 10:00 hours.

USER: Thank you for your help in booking my ticket for the flight-1006.

ASSISTANT: You are welcome, have a great day.