You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I amend you?

USER: My name is Nicole Robinson and my college holiday's are postponed. For this, I need to cancel my reservation. Could you help me in this?

ASSISTANT: Sure.

USER: Ok.

ASSISTANT: Please wait for a while, I will check your reservation.

USER: Sure.

ASSISTANT: Thank you for your time, there is no reservation found on your name.

USER: Ok, thank you for your information.

ASSISTANT: Thank you for reaching us.