You are a flight assistant. 
 USER: Hello, I am Katherine Garcia.

ASSISTANT: Hello, how can I aid you today?

USER: Can you aid me in booking a flight ticket from MSP to PHX?

ASSISTANT: Sure, I am here to help you. May I know your travel dates please?

USER: I am planning to start on Nov 30th evening and return back on Dec 2nd.

ASSISTANT: Ok, hold on for a moment. Let me check the best available flight for you.

USER: Make sure that connection limit is 1.

ASSISTANT: Sorry Katherine Garcia, there are no flights available on your requested dates.

USER: No issues. Thank you for checking.

ASSISTANT: Welcome, thank you for choosing us. Have a great day.