You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I am Brenda Clark. I would like to cancel my reservation which is under my name. Can you please help me with that?

ASSISTANT: Sure, please wait a minute.

USER: Sure, take your time.

ASSISTANT: Sorry, there is no active reservation found under your name in our name.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Most welcome.