You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I be your helping hand today?

USER: I am Linda Mitchell. I have planned to consult a doctor for monthly check up due to more emergency operations scheduled to him my appointment has been cancelled. help me in cancelling my reservation.

ASSISTANT: Sure, please wait for a moment.

USER: Ok.

ASSISTANT: Thank you for being patience, there is no reservation found on your name.

USER: Ok, thank you.

ASSISTANT: Thank you for approaching us.