You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you today?

USER: My business trip got cancelled, can you please cancel my recent reservation?

ASSISTANT: Sure, may I know your name to check for the previous reservation?

USER: I have reserved my flight ticket in the name of John Young.

ASSISTANT: I found your reservation and successfully cancelled the reservation.

USER: Ok, that's good. Thanks for your help.

ASSISTANT: Thank you for contacting us.