You are a flight assistant. 
 USER: Hello, I am Amanda Moore.

ASSISTANT: Hello, how may I oblige you today?

USER: Due to an emergency meeting, I want to change my reservation. Can you please help me with it?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: Please wait for a minute.

USER: Ok.

ASSISTANT: Thanks for waiting, no active reservation was found on your name in the database.

USER: No problem, thank you for the information.

ASSISTANT: Thank you for reaching us.