You are a flight assistant. 
 USER: Hi, I am Jacob Anderson.

ASSISTANT: Hello, how may I serve you?

USER: As my plan to go for an adventurous trip got cancelled, so I want to cancel my reservation. Can you help me with it please?

ASSISTANT: Sure, please wait for a minute.

USER: Ok.

ASSISTANT: I am sorry to inform that there is no reservation found with your name.

USER: Ok, no issues. Thank you for the information.

ASSISTANT: Thank you for availing us.