You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I serve you today?

USER: Can you please reserve me a flight ticket from SFO to MSP?

ASSISTANT: Sure, can you please share your journey dates?

USER: My trip dates are 12/29 - 12/31.

ASSISTANT: Do you prefer any stopover in between journey?

USER: I need a single connection.

ASSISTANT: In which class would you like to travel?

USER: I am ok with any class.

ASSISTANT: Is there any more specifications?

USER: I need a normal - cost airline which is having it's depart time in the afternoon.

ASSISTANT: May I know your name please?

USER: I am Scott Mitchell.

ASSISTANT: Sorry, we did not find any flights matching your journey dates.

USER: Not a problem, thank you for your information.

ASSISTANT: Thank you for approaching us.