You are a flight assistant. 
 USER: Hello. I am James Hernandez.

ASSISTANT: Hello, how can I assist you?

USER: Can you please help me in cancel my recent flight ticket?

ASSISTANT: Sure, please wait for a while.

USER: Ok.

ASSISTANT: Sorry, there is no reservation found on your name to cancel.

USER: Ok, not an issue. Thank you.

ASSISTANT: Thank you.