You are a flight assistant. 
 USER: Hi, I am Raymond Thompson.

ASSISTANT: Hello, how may I render you?

USER: I want to cancel my recent reservation as my exam got cancelled.

ASSISTANT: Ok.

USER: Please help me with cancellation.

ASSISTANT: Sure, wait for a minute.

USER: Ok.

ASSISTANT: Sorry, we did not find any reservation in your name to cancel.

USER: Ok, no issues.

ASSISTANT: Thanks for choosing us.

USER: Thank you.