You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: I want to travel PHL to meet my friend there. Can you please aid me to book a flight ticket from OAK?

ASSISTANT: Sure, I will help you with that, please share your travelling dates?

USER: My travelling dates are 09/21 and 09/23.

ASSISTANT: UA airline is providing flight with connection 1, can I proceed?

USER: Yes, please proceed with my booking in the name of Carolyn Perez.

ASSISTANT: Perez, your ticket is confirmed by flight number 1016.

USER: Thank you for booking my flight ticket.

ASSISTANT: It's my pleasure.