You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I serve you?

USER: Actually I am business tycoon, my meeting are postponed. Can you please help me for this?

ASSISTANT: Sure, to check your reservation I need your name, can you please share it?

USER: Myself Kevin Perez.

ASSISTANT: Please wait while I look for your reservation.

USER: Sure, I will wait for your kind response.

ASSISTANT: I am unable to find your reservation in our system.

USER: Not a big deal, anyhow thank you very much for your kind service.

ASSISTANT: Thank you for reaching us.