You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Matthew Roberts.

ASSISTANT: How may I be of your helping hand?

USER: I want to book a flight ticket from TX-IAH to IL-ORD. Can you help me?

ASSISTANT: Sure, help me with the trip dates?

USER: 12/12 and 12/14 are my travelling dates.

ASSISTANT: Do you have any preferences?

USER: I need a connecting flight.

ASSISTANT: Thank you for your details, we found a flight in an airline UA with 1010 number having a single connection price of 300. Shall I reserve?

USER: You can reserve it.

ASSISTANT: Your flight ticket has been confirmed.

USER: Thank you for your help.

ASSISTANT: Thank you for choosing us.