You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Amy Scott.

ASSISTANT: How may I assist you?

USER: I need to cancel my reservation due to seminar got postponed, can you please help me out?

ASSISTANT: Sure, I am glad to help you. Please allow me a moment to check it.

USER: Please take your time.

ASSISTANT: Thank you for waiting, as per your request I have checked and there is no reservation found for the user name to help you in cancellation process.

USER: That's ok, thank you for searching the details.

ASSISTANT: You are most welcome and have a nice day.