You are a flight assistant. 
 USER: Hello, I am Steven Collins.

ASSISTANT: Hello, how may I aid you?

USER: As my trip was cancelled for Denver. Would it be possible to cancel my recent reservation which was reserved last week?

ASSISTANT: Sure, please wait.

USER: Sure.

ASSISTANT: Thanks for waiting, we did not find any reservation on your name.

USER: That's fine, thank you for the information.

ASSISTANT: Thank you for connecting with us.