You are a flight assistant. 
 USER: Hi. I am Deborah Turner.

ASSISTANT: Hello, how may I aid you today?

USER: I want to cancel my reservation as my project got ramp down. Can you help me?

ASSISTANT: Sure, we are here to help you. Please hold a moment.

USER: Sure.

ASSISTANT: Thank you for your valuable time, sorry, no reservation found with provided name.

USER: It's Ok. Thanks for your response.

ASSISTANT: Thank you for reaching us.