You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: My Interview was pre-planned at the last minute, will you please help me to change it as soon as possible?

ASSISTANT: Sure, please provide me the name to check for the status.

USER: Sure, my name is Deborah Lee.

ASSISTANT: Please be on hold.

USER: Ok.

ASSISTANT: Thank you for waiting. There is no active reservation have been found under your name in our database to amend it.

USER: That's ok, thank you for the response.

ASSISTANT: Thank you for reaching us.