You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you out?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, I will help you in cancelling the ticket. May I know your name please?

USER: Myself Stephanie Hill.

ASSISTANT: Sorry, there are no reservations found.

USER: Ok, thanks for your information.

ASSISTANT: Thank you for reaching us.