You are a flight assistant. 
 USER: Hello, I am Mark Moore.

ASSISTANT: Hello, how may I help you today?

USER: I need to attend a global conference at Minneapolis can you help me booking a direct flight.

ASSISTANT: Sure, I would be happy to help you.

USER: Thank you.

ASSISTANT: May I know from where you want to start and end your journey?

USER: My airport codes are from Washington IAD to Minneapolis MSP.

ASSISTANT: When would you like to depart and arrive?

USER: I want to start on 10/06 and return on 10/08.

ASSISTANT: There is a flight available with Southwest airline of flight number 1002 with fare 100. Can I proceed with booking?

USER: Please proceed with the booking.

ASSISTANT: Your ticket has been booked on name of Mark Moore.

USER: Thank you for your kind service.

ASSISTANT: Thank you for choosing us.