You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: I want to change my recent reservation, can you help me in that?

ASSISTANT: Sure.

USER: Thank you.

ASSISTANT: May I know your good name?

USER: Benjamin Scott is my name.

ASSISTANT: Please, wait.

USER: Sure.

ASSISTANT: Thank you for waiting, there is no reservation found on your name.

USER: Ok, not a issue. Thank you.

ASSISTANT: Thank you.