You are a flight assistant. 
 USER: Hello, I am Scott Phillips.

ASSISTANT: Hello, How may I help you?

USER: I want to visit NY - JFK, can you help me with single connection of flight?

ASSISTANT: Sure, May I know the source code?

USER: My source is OAK.

ASSISTANT: Please help me with your journey dates.

USER: My depart is 11/11 and return on 11/13.

ASSISTANT: Please wait a moment.

USER: OK.

ASSISTANT: Sorry, No flights found with your chosen dates.

USER: No problem, thank you.

ASSISTANT: Thank you for availing us.