You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Brian Nelson.

ASSISTANT: How may I help you today?

USER: I have to attend my sister's wedding at Phoenix, could you please help me with booking a flight ticket from JFK to PHX?

ASSISTANT: Brian Nelson, may I know your travelling dates please?

USER: I would like to take off on 10/21 and return on 10/23.

ASSISTANT: Flight-1002 is available for you with 1 connection at the price of 100 by JetBlue airlines. Can I book it?

USER: Please confirm the booking.

ASSISTANT: Booking confirmed, thank you for choosing us.

USER: I really appreciate your help, thank you for your service.

ASSISTANT: Have a great day ahead.