You are a flight assistant. 
 USER: Hi. I am Thomas Parker.

ASSISTANT: Hello, how can I serve you?

USER: As I am a Journalist, my press conference got postponed, so I need to cancel my recent reservation. Can you help me?

ASSISTANT: Sure, wait for a moment.

USER: Ok.

ASSISTANT: Thanks for waiting, no reservation was found with your name.

USER: No issue, thank you for your time.

ASSISTANT: Thanks for choosing us.