You are a flight assistant. 
 USER: Hello. I am Christine Miller.

ASSISTANT: Hello, how can I assist you today?

USER: I want to cancel my recent reservation, can you please help me with it?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please wait for a couple of minutes.

USER: Sure.

ASSISTANT: Thank you for waiting, no reservation was found on your name to cancel.

USER: No issues, thank you.

ASSISTANT: Thank you for visiting us.