You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: I want to cancel my reservation as my project got ramp down. Can you please help me?

ASSISTANT: Sure, kindly share your name.

USER: It was reserved by the name Nicole Brown.

ASSISTANT: Please wait.

USER: Sure.

ASSISTANT: Sorry to say, no reservation found with your name.

USER: It's Ok, thanks for your response.

ASSISTANT: Thanks for reaching us.