You are a flight assistant. 
 USER: Hello. I am Linda Evans.

ASSISTANT: Hello, how can I help you today?

USER: I want to cancel my reservation due to heavy rains, so please help me.

ASSISTANT: Sure, please wait for a moment.

USER: Sure.

ASSISTANT: We found a reservation on your good name. It has been cancelled successfully.

USER: Thank you.

ASSISTANT: Thank you for reaching us.