You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I serve you now?

USER: I am Amanda Walker, I want to cancel my ticket has my plan to visit New York for reunion which is being cancelled. Can you can my reservation?

ASSISTANT: Sure, I will help you. Please wait a while.

USER: Sure.

ASSISTANT: Thank you for your time. We found a reservation in your name and it has been cancelled.

USER: Ok, thank you for helping me.

ASSISTANT: Thank you for contacting us.