You are a flight assistant. 
 USER: Hi, Emma White here.

ASSISTANT: Hello. May I know your concern to assist you?

USER: Can you please reserve me a flight ticket from PHX to JFK?

ASSISTANT: Yes, I am glad that you have connected with our agency. I will help you.

USER: Thank you.

ASSISTANT: May I know your dates of your journey to book?

USER: My trip dates are 02/20 - 02/22.

ASSISTANT: Ok, please can I know the intents you are looking for?

USER: I need a single connection.

ASSISTANT: Ok, the flight ticket is available with 1 connection limit and the airlines is Hawaiian for the airfare 100. Can I book the flight 1000?

USER: Please reserve.

ASSISTANT: Ok, the ticket is confirmed and the class is economy.

USER: Thank you.

ASSISTANT: Thank you for choosing our agency, have a safe journey.