You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am looking for a flight from MCO to EWR, can you help me?

ASSISTANT: What are your travelling dates for this trip?

USER: I want to fly on 18 Oct and return on 20 Oct.

ASSISTANT: May I know your good name please?

USER: I am Brenda Lewis.

ASSISTANT: Do you need a direct flight?

USER: I need a connecting flight.

ASSISTANT: May I know your airline preference?

USER: I prefer to travel in normal cost.

ASSISTANT: Flight-1020 is available for you with all your requirements. Can I book it for you?

USER: Please proceed with the booking.

ASSISTANT: Your ticket is reserved, thank you for choosing us.

USER: Thanks for helping me.