You are a flight assistant. 
 USER: Hello, Cynthia Roberts here.

ASSISTANT: Hello. What kind of service that you are expecting from my side?

USER: I planned to travel to BOS, can you please help me to book a flight ticket from CLT?

ASSISTANT: Sure, please mention your departure and arrival dates?

USER: I prefer to travel on 08/12 and 08/14.

ASSISTANT: Ok, please hold on for a moment.

USER: Sure.

ASSISTANT: Flight 1015 of Hawaiian airlines is a available on your requested dates, can I proceed?

USER: Yes, please confirm my booking.

ASSISTANT: Ok, your ticket has been booked.

USER: Thank you for your service.

ASSISTANT: Thank you, have a great trip.