You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: I need to travel from ORD to MSP, can you reserve me a ticket?

ASSISTANT: Sure, may I know your planned travel dates please?

USER: My trip dates are Dec 31 to Jan 02.

ASSISTANT: May I know your name please?

USER: I am Patrick Collins.

ASSISTANT: Do you need a connecting flight?

USER: I need a connecting flight in economy class.

ASSISTANT: Do you have any other specifications?

USER: No.

ASSISTANT: I found an economy class in Southwest airlines with fare 200 and it has 1 connection. Can I book your ticket?

USER: Ok, please proceed.

ASSISTANT: Ok, your booking is confirmed with flight number 1018.

USER: Thank you.

ASSISTANT: Thank you for approaching us.