You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Jacob Johnson.

ASSISTANT: How may I help you?

USER: I planned to meet my friend in IAD, can you please help me to book a flight ticket from CLT?

ASSISTANT: Sure Johnson, I am here to help you. When would you like to travel?

USER: I prefer to travel on 01/26 and 01/28.

ASSISTANT: Just a moment.

USER: Sure.

ASSISTANT: There is a flight with AA airlines and the ticket fare is 100. Shall I proceed for booking?

USER: Ok, please confirm my booking.

ASSISTANT: Ok Johnson, your ticket is reserved with the flight-1007.

USER: Thank you for your help.

ASSISTANT: Thank you Johnson for contacting us.