You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I want to cancel my recent reservation, due to some personal problems. Can you help me?

ASSISTANT: Sure, kindly share your name.

USER: Yes, I am Rebecca Adams.

ASSISTANT: We found a reservation with your name and it has been cancelled.

USER: Thank you for your valuable help.

ASSISTANT: Thanks for reaching us.