You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: Please help me to cancel my recent reservation.

ASSISTANT: Sure, I am here to help you in that.

USER: Thank you.

ASSISTANT: May I know your good name please?

USER: Jessica White.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: Sorry White, there is no flight found as per your name in our database.

USER: Thank you.

ASSISTANT: Thank you for reaching us with a query.