You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello,. How can I render you today?

USER: I am Catherine Rodriguez.

ASSISTANT: Thanks for sharing your name.

USER: Ok, Can you cancel my recent reservation?

ASSISTANT: Sure, we are here to aid you.

USER: Thank you.

ASSISTANT: Sorry Rodriguez, there is no active reservation found on your name.

USER: Ok, thanks for the quick response.

ASSISTANT: Thank you for availing us.