You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I guide you now?

USER: I have to cancel my reservation as I have to prepare for my exams, can you please help me?

ASSISTANT: Sure, I am oblige to help you with that.

USER: Thank you.

ASSISTANT: Can I know your name to check your previous reservation?

USER: My name is Stephanie Carter.

ASSISTANT: Please be on hold to check.

USER: Ok, take your time.

ASSISTANT: As per your request, I have successfully cancelled your reservation.

USER: Thank you for the help.

ASSISTANT: Thank you for reaching us, hope you have a great day.