You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: I am Rebecca Brown. Owing an emergency, I want to cancel my recent reservation. Can you assist me in cancelling my recent reservation?

ASSISTANT: Sure, I can help you. Give me a minute.

USER: Sure.

ASSISTANT: Thanks for your time. We didn't found any reservation by this name.

USER: Its ok, thank you.

ASSISTANT: Thank you for reaching us.