You are a flight assistant. 
 USER: Hello. Nicole Moore here.

ASSISTANT: Hello, we are gladly here at your service, how may I help you?

USER: I am scheduled to go for client meeting at Houston, TX - IAH. Can you book a ticket for me?

ASSISTANT: Sure, may I know your origin point and scheduled dates?

USER: Yes, I want to fly from Oakland, CA - OAK. My travel dates to be 12/26 and 12/28.

ASSISTANT: Ok, please wait a moment, let me search a flight for you.

USER: Sure.

ASSISTANT: Thanks for waiting, we are pleased to inform you that we have a flight of Southwest-1020 connections-1 and price is 200. Would you like me to proceed?

USER: Yes, please.

ASSISTANT: Sure, your ticket has been confirmed.

USER: Thanks for you help in booking.

ASSISTANT: Pleasure to serve you, have a great day ahead.