You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I provide assistance to you?

USER: I want to cancel my reservation, can you please help me?

ASSISTANT: Sure, I am here to help you out with that. May I know your good name please to track the details?

USER: My name is Rebecca Edwards.

ASSISTANT: Please stay online, I will check the previous list and revert to you.

USER: Sure.

ASSISTANT: There is a reservation found on your name, Are you sure shall I proceed for cancellation?

USER: You can proceed.

ASSISTANT: Sure, your ticket has been cancelled successfully.

USER: Thank you.

ASSISTANT: Thanks for approaching us, wish you a nice day.