You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I support you at this moment?

USER: I need to cancel my recent reservation which I have done earlier . Can you please help me out in cancelling my flight ticket?

ASSISTANT: Sure, I am here to help you.

USER: Thank you for the response.

ASSISTANT: Can you please tell me your good name?

USER: I am Nicole Martin.

ASSISTANT: Please wait a moment.

USER: Ok, sure.

ASSISTANT: There is no recent reservation found on your name in our records.

USER: Ok, not an issue. Anyways, thank you for the information.

ASSISTANT: Thank you for reaching us.