You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you for today?

USER: I need you to book a flight ticket from MSP to MCO.

ASSISTANT: I am here to help you about your flight ticket booking. Can you please provide your planned dates of journey?

USER: December 7 and 9 are my planned travel dates.

ASSISTANT: Do you need any connecting flight for your journey?

USER: I need a direct flight.

ASSISTANT: Please provide your name for further proceeding.

USER: My name is Raymond Brown.

ASSISTANT: Do you have any other specification for your journey?

USER: Nothing much to state.

ASSISTANT: Sorry Raymond Brown, I am not able to provide you a flight for your journey as all the tickets got sold because of the festival.

USER: That's ok. Thank you.

ASSISTANT: You are welcome, thank you for reaching us.