You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I be your helping hand?

USER: My name is Gary Jones, I want to book a flight from New York to visit my grand father's home. Can you book a connecting flight for me?

ASSISTANT: Sure, can you please provide your travelling dates?

USER: I will fly on 09/13 and return on 09/15.

ASSISTANT: Kindly share your starting and ending points.

USER: My source point is NY-JFK and my destination is TX-AUS.

ASSISTANT: Thanks for the information, please wait.

USER: Sure. I will wait.

ASSISTANT: There is a flight found with number 1016 in Southwest airline. Its a connecting flight.

USER: Please proceed with booking.

ASSISTANT: Your ticket is booked.

USER: Thank you for helping me.

ASSISTANT: Thank you.