You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Richard Carter.

ASSISTANT: How can I assist you today?

USER: Can you please book me a plane ticket from MCO to MCO?

ASSISTANT: Sure, I will help you with that. Can I have your travel dates please?

USER: Sure, my travelling dates are from 12/13 to 12/15.

ASSISTANT: Please wait a moment.

USER: Ok, I need 1 connected flight.

ASSISTANT: Sure, I will check with that.

USER: Ok.

ASSISTANT: Yes, I have found  a flight in UA airlines with connection 1 and price 200, is it ok for you?

USER: Ok, please confirm my reservation.

ASSISTANT: Ok Carter, I have confirmed a ticket with flight number 1002.

USER: Thank you for approaching us.

ASSISTANT: Thank you for choosing us, have a great journey.