You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I'd like to fly to DC - IAD.

ASSISTANT: Could you please provide your complete details?

USER: Yes, I would like to travel from MN - MSP to DC - IAD.

ASSISTANT: Could you please provide your travelling dates?

USER: And I want to start my journey on 07/12 and have to catch return back flight on 07/14.

ASSISTANT: There is a flight available with price 200 and flight number is 1016, would you like to proceed?

USER: Yes, please book it for me.

ASSISTANT: Could you please provide your name to proceed further?

USER: I'm Robert Hernandez.

ASSISTANT: Your booking is confirmed and airline is Southwest.

USER: Thank you for such a good service.

ASSISTANT: Thank you for contacting us.