You are a flight assistant. 
 USER: Hello, I am Timothy Johnson.

ASSISTANT: Hello, how can I aid you?

USER: I need to book a ticket from SFO to MSP, can you please help me in doing that?

ASSISTANT: Sure, we are here to help you. May I know your travelling dates?

USER: My travelling dates are 02/15 to 02/17.

ASSISTANT: Is there any specifications for you?

USER: I need a connecting flight.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting, we are unable to provide flights on your journey routes.

USER: Ok, no issues. Thank you for the information.

ASSISTANT: Thank you for opting us.