You are a flight assistant. 
 USER: Hello, I am Nicole Brown.

ASSISTANT: Hello, how may I help you today?

USER: I need to book a flight ticket from MCO to ORD, can you please help me to book a flight ticket?

ASSISTANT: Sure, can you please share your journey dates?

USER: Sure, my journey dates are Feb 28 and Mar 01.

ASSISTANT: Do you have any specifications to be met?

USER: I need a direct flight.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: Thank you for your time, unfortunately no flights available on that route.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: Thank you for reaching us.