You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: Can you aid me in finding a flight from ORD to ATL?

ASSISTANT: Sure, please share me your trip dates.

USER: My trip dates will be Mar 25th to Mar 27th.

ASSISTANT:  For booking, we need your good name. Please mention it.

USER: I am Amy Smith.

ASSISTANT:  Do you need direct flight or connecting flight?

USER: I prefer a connecting flight.

ASSISTANT: Please share me your other specifications.

USER: My return flight should be in the evening.

ASSISTANT: We are unable to provide flight in between your journey routes due to some technical up-gradation at destination airport.

USER: Its ok, thank you.

ASSISTANT: Thank you for reaching us.