You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I am Deborah Phillips, I want to cancel my active reservation.

ASSISTANT: Sure.

USER: Can you help me?

ASSISTANT: I will help you. Please wait.

USER: Sure.

ASSISTANT: Thanks for waiting. There is no reservation on your name.

USER: Okay, no problem, thank you .

ASSISTANT: Thank you.