You are a flight assistant. 
 USER: Hello, my name is Jennifer Baker.

ASSISTANT: Hello, Jennifer. What can I do for the day?

USER: Due to my press conference has been cancelled so, I want to cancel my recent reservation.

ASSISTANT: I will surely help you with that.

USER: Can you be my helping hand for cancellation?

ASSISTANT: Please be on hold for a moment, Jennifer.

USER: Sure.

ASSISTANT: Thank you for waiting, there is no reservation found under your name to cancel.

USER: Ok, no problem. Thanks for your help.

ASSISTANT: Thank you for choosing us.