You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: Can you help me to cancel my recent reservation?

ASSISTANT: Sure, I will help you with that. Please mention your name for checking the reservation.

USER: Raymond Collins here.

ASSISTANT: Please give me a moment.

USER: Sure.

ASSISTANT: Thanks for waiting, there is no reservation found under your name.

USER: That's ok, thank you for checking.

ASSISTANT: Welcome, have a great day.