You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you for the day?

USER: I want to cancel my reservation as my plan to visit New York is cancelled. Can you help me with that?

ASSISTANT: Sure, I will help you with that reservation cancel.

USER: Thank you.

ASSISTANT: Can you please share your name to check your previous reservation status?

USER: My name is Amanda Lee.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: There is no active reservation found with your name in our reservation list to cancel it.

USER: Thank you for the details.

ASSISTANT: Thank you for reaching us, have a nice day.