You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you?

USER: Actually I have done reservation to Denver to visit my uncle home.But, suddenly my journey got cancelled. Can you help me about my query?

ASSISTANT: Ok, I can help you out from your problem.Can I just have your name, please?

USER: Sure, myself Eric Perez.

ASSISTANT: Before that, can you please tell me do you want any help from my side like booking a new reservation?

USER: No, right now I don't have any plans.I will surely get back to you if I am having any plan for the journey.

ASSISTANT: Ok, fine. I have searched for your reservation, unfortunately no reservation found on you name.

USER: Ok, thank you for the information.

ASSISTANT: Thank you for reaching us.