You are a flight assistant. 
 USER: Hello. I am Scott Thompson.

ASSISTANT: Hello, how may I help you?

USER: I want to cancel my recent reservation, help me in cancelling my recent reservation.

ASSISTANT: Ok, Please hold on.

USER: Sure.

ASSISTANT: Sorry, no reservation found on given name.

USER: Its ok thank you for your help.

ASSISTANT: Thank you for reaching us.