You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I oblige you today?

USER: I am Jessica Turner, can you help me cancel my reservation as my interview got cancelled?

ASSISTANT: Sure, please hold a moment, let me check with your reservation and revert to you.

USER: Sure.

ASSISTANT: Thanks for your time, sorry, unfortunately no reservation found with your name.

USER: Ok, thank you for your assistance.

ASSISTANT: Thanks for approaching us, have a pleasant day.