You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I guide you?

USER: Raymond Lee here. Can you help me in booking a ticket from LAX to ORD?

ASSISTANT: Sure, can I know your preferable dates?

USER: Ok, here are my travelling dates 01/22 and 01/24. Please check with direct flight.

ASSISTANT: I am sorry to inform you that there are no direct flights.

USER: No issues, thank you for your time.

ASSISTANT: Thank you, have a good day.