You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you for the day?

USER: I made a reservation to visit my Hometown but due to bad weather conditions at my destination place, so I need to cancel my reservation. Can you please help me in cancellation?

ASSISTANT: Sure, I am here to help you. May I know your good name.

USER: Sure, my name is Jason Hernandez.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: Sorry, we found no reservation on your given name.

USER: No worries, thanks for your information.

ASSISTANT: Thank you for reaching us.