You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello. How can I aid you?

USER: I am William Perez, I want to book a flight ticket to attend my business meeting in Philadelphia, PA - PHL.

ASSISTANT: Sure, I can help you.

USER: Can you book a flight ticket with one connection?

ASSISTANT:  Yes, Can I know your travelling dates?

USER: My journey dates are 05/18 - 05/20.

ASSISTANT: Where would you like to start on?

USER: My source code is New York, NY - JFK.

ASSISTANT: We found a Hawaiian airline, flight number:1009 and the price is 200.

USER: Ok, confirm my flight ticket.

ASSISTANT: Your flight ticket has been reserved.

USER: Thank you.

ASSISTANT: Thank you for reaching us.