You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I am Pamela Johnson. I am planning to attend music concert at PHL, can you please help me with booking a flight ticket from CLT?

ASSISTANT: Yes, I can help you. Can you tell me your dates of travel?

USER: Sure, I would like to take off on 08/11 and return on 08/13.

ASSISTANT: Give me a moment.

USER: Ok, but please make sure that the connection limit is 1.

ASSISTANT: I have found a flight ticket with a price of 200 and 1 connection.

USER: Yes, please proceed with the booking.

ASSISTANT: Ok, your ticket has been booked.

USER: Thank you for your assistance.

ASSISTANT: Thank you for contacting us.

USER: You are welcome.