You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I serve you?

USER: I want to book a ticket from ATL to LGA, can you help me?

ASSISTANT: Sure, when are you planning to make your trip?

USER: My travel dates are 07/04 and 07/06.

ASSISTANT: How many connections do you need?

USER: I need a connecting flight.

ASSISTANT: May I know your class preference?

USER: I prefer to travel in business class.

ASSISTANT: Is there any other requirements?

USER: No.

ASSISTANT: May I know your name?

USER: I am Joshua Perez.

ASSISTANT: Thanks for providing your details Joshua Perez, currently there are no flights going on your way due to heavy snow fall at your destination.

USER: No problem, thanks for checking.

ASSISTANT: Thank you for picking us.