You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I aid you?

USER: Stephanie Williams from Charlotte and I would like to reach SEA from CLT, so can you please book a ticket for me?

ASSISTANT: Sure, I can aid you with the ticket booking process. Can you please let me know your planned travel dates?

USER: My trip dates are on 07/26 and back on 07/28.

ASSISTANT: Ok Stephanie Williams, please be on hold for a minute.

USER: Ok, I need a direct flight in my trip. Search with that one.

ASSISTANT: Sorry to inform you, there is no flight available in this route on the dates you have given.

USER: I can book the ticket with the other agency, thank you for your quick search.

ASSISTANT: You are welcome, have a nice day.