You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Jacob Anderson.

ASSISTANT: How can I assist you today?

USER: I need a direct flight in my journey, can you help me in booking?

ASSISTANT: Sure, can you please share your probable travel dates?

USER: My travelling dates are 10/20 to 10/22.

ASSISTANT: Could you please provide the airport codes?

USER: I planned my trip from MCO to MSP.

ASSISTANT: Ok, let me check for the availability of flight on this route.

USER: Sure.

ASSISTANT: Jacob, I am sorry to inform you that there is no flight available at your request.

USER: No issue, thank you for checking.

ASSISTANT: Thank you for opting us.