You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: My name is Dorothy Carter. I would like to travel from OAK to PHX, could you help me out?

ASSISTANT: Sure, please help me out with your travel dates.

USER: My preferable dates are from 08/19 to 08/21.

ASSISTANT: I found a flight 1015 of JetBlue airlines matches with your preferences, can I proceed?

USER: Please proceed with the booking process.

ASSISTANT: Your ticket is confirmed.

USER: Thank you for helping me out.