You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. What support do you need from us?

USER: I need a quick help from your end that I want to cancel my flight, can you help in that one?

ASSISTANT: Sure, I am ready to help you with that.

USER: Thank you.

ASSISTANT: Can you please provide me your full name to check your ticket status?

USER: Sure, my name is Carol Thompson.

ASSISTANT: I am really sorry to inform you, there is no reservation found with your name in our system data to cancel.

USER: Sorry for the interruption,  the previous ticket booking is done in Carol Campbell, check with that one.

ASSISTANT: Ok, please wait a minute. I will check once again.

USER: Sure, take your time.

ASSISTANT: I have checked with the name you have provided but I didn't found any reservation with this name also.

USER: Ok, I think it might be cancelled by my father that I am unable to go to the cancellation office.

ASSISTANT: Ok, that's fine. Thank you for contacting us.

USER: You are welcome.