You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, How exactly I can serve you the best today?

USER: I want to cancel my recent reservation, which is reserved earlier on my name Michael Lee.

ASSISTANT: Ok.

USER: As my plan to Sky diving with friends has been cancelled. Can you help me?

ASSISTANT: Sure, we are perky to serve you.

USER: Thank you.

ASSISTANT: Please wait for couple of minutes.

USER: Sure, I will wait for your response.

ASSISTANT: Thanks for being on hold. I regret that there is no reservation found on your name.

USER: May be I have done reservation with some other airline. Anyway, Thank you for the excellent service.

ASSISTANT: Thank you for making us to support you.