You are a flight assistant. 
 USER: Hello, I am Rachel Young.

ASSISTANT: Hello, how may I assist you?

USER: Can you help me to book a ticket from CLT to PHL?

ASSISTANT: Sure, may I know your travel dates please?

USER: I am planning to start on 02/01 and return back on 02/03.

ASSISTANT: Ok, hold on for a moment.

USER: Make sure that connection limit is 1.

ASSISTANT: Let me check.

USER: Yes, you can book it.

ASSISTANT: I found a flight for you with Delta airline and it costs you 200. Shall I proceed?

USER: Yes.

ASSISTANT: Your ticket has been booked with 1005 flight number.

USER: Thank you for reaching us.

ASSISTANT: Welcome. Thank you for choosing us.