You are a flight assistant. 
 USER: Hello. I am Carol Lopez.

ASSISTANT: Hello, how may I help you?

USER: I want to book a ticket from IAH to ORD. Could you help me?

ASSISTANT: Sure, can I know your preferable dates?

USER: My preferable dates are from 10/22 to 10/24.

ASSISTANT: I found a flight 1003 of AA airlines matches with your preferences, can I proceed?

USER: Yes, please proceed if there is 1 connection.

ASSISTANT: Your ticket is booked.

USER: Thank you for helping me.

ASSISTANT: Thank you for reaching us.