You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: Can you please aid me to book a flight from AUS to reach JFK?

ASSISTANT: Yes, can you share me your dates of travel?

USER: My planned dates are on Sept 16th to 18th.

ASSISTANT: Do you have any other preferences?

USER: I prefer a connected flight.

ASSISTANT: Give me a moment.

USER: Sure.

ASSISTANT: Sorry to inform you that there are no flights found on your requested dates.

USER: No issues, thank you.

ASSISTANT: Can I know your name?

USER: Sure, my name is Samuel Mitchell.

ASSISTANT: Thank you for contacting us.