You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. What help that you are expecting from our agency?

USER: I would like to visit Mill City Museum with my friend at Minneapolis, please help me in booking a ticket from PHL to MSP.

ASSISTANT: Sure, I am here to provide you the service. May I know the travel dates of your journey?

USER: My trip dates are 02/19 and 02/21.

ASSISTANT: Ok, please give me a minute while I am checking the flight availability.

USER: Sure, take your time.

ASSISTANT: Sorry to inform you, there are no flights available in this route on the dates you have provided.

USER: Ok, no issues. Thank you for your information.

ASSISTANT: Ok, may I know your name for the documentation purpose?

USER: My name is Michelle Turner.

ASSISTANT: Ok, thank you for providing the required information. Have a nice day.