You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Michelle Baker.

ASSISTANT: How can I help you today?

USER: I have a business meeting in Oakland, can you help me for booking a flight ticket from IAD to OAK?

ASSISTANT: Sure, I will help you in booking. Can I have your trip dates please?

USER: My travelling dates are 09/11 and 09/13.

ASSISTANT: Please wait a moment.

USER: Make sure that my connection limit should be 1.

ASSISTANT: Here, I found a flight for you with 1 connection and fare is 100. Shall I book it?

USER: Ok, please proceed for booking.

ASSISTANT: Your booking is done with flight 1019 and airline is Southwest.

USER: Thank you for booking.

ASSISTANT: Thank you for choosing us.

USER: Welcome.