You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Jacob Anderson.

ASSISTANT: How may I lend a hand to?

USER: I am planning on travelling to IAH to meet my cousin, can you please help me to book a flight ticket from ORD?

ASSISTANT: Jacob Anderson, I am willing to help you for this. Could you please share me your travel dates?

USER: My trip dates are May 20 to May 22.

ASSISTANT: At what time are you planning to depart and return?

USER: I need a connecting flight which return in morning.

ASSISTANT: Is there any airline preference?

USER: No.

ASSISTANT: As per your data, I found a flight with Southwest airline and the ticket fare is 200. Would you like me to make the booking now?

USER: You can reserve it.

ASSISTANT: Your ticket is reserved in economy class with the flight-1011. Your depart time is 17: 00 PM, and your arrival time is 3:00 AM.

USER: Thank you.

ASSISTANT: Thank you very much for approaching our agency.