You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I serve you today?

USER: I am Emily Harris, I want to cancel my recent reservation.

ASSISTANT: Sure, please wait a moment I will check the reservation status and get back to you.

USER: Sure.

ASSISTANT: Sorry, I found no reservation in your given name.

USER: Ok, not a problem.

ASSISTANT: Thank you for reaching us.

USER: Thank you.