You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: I am looking for your help in booking my flight ticket from IAD to PHL, can you please do that for me?

ASSISTANT: Sure, may I know your trip dates?

USER: I have to start my journey on 04/26 and also book the return ticket on 04/28.

ASSISTANT: Please hold on for a while.

USER: Sure.

ASSISTANT: Southwest airlines with flight 1014 is providing service with 1 connection and ticket costs you 300.

USER: That's perfect! You can book the ticket on the name of Betty Adams.

ASSISTANT: Betty, your ticket is confirmed.

USER: Thank you very much for your help.

ASSISTANT: Thank you for reaching us.