You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you now?

USER: I want to cancel my reservation as my meeting got cancelled, can you please help me out?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: May I know your name to proceed?

USER: Please check the reservation on the name of Ashley Carter.

ASSISTANT: Ok, please wait for a while.

USER: Sure, I will wait.

ASSISTANT: Sorry, there is no reservation found on your name in our records.

USER: Ok, no problem. Thank you for checking.

ASSISTANT: Thank you for opting us.