You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you at this moment?

USER: I am Carolyn Parker. Can you please help me in booking a flight ticket from IAD to MSP?

ASSISTANT: Sure, I will help you with this. Can you please provide your journey dates?

USER: I want to fly on July 06 and return on July 08.

ASSISTANT: Do you need any halt in this journey?

USER: I need a direct airline.

ASSISTANT: Carolyn Parker, there is no direct flight service is available on this route on your provided dates.

USER: Not an issue. Thank you.

ASSISTANT: Thank you for contacting us.