You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. What can I do for you at this moment?

USER: I am planning to attend a Tennis competition in Phoenix PHX from AUS. Can you make a reservation for me?

ASSISTANT: Do you need a lay by in between the journey?

USER: I need a single connecting flight.

ASSISTANT: On which dates would you like to travel?

USER: Ok, my itinerary dates are on Dec 14 and return on Dec 16.

ASSISTANT: Do you have any other preferences?

USER: No, thanks for asking.

ASSISTANT: May I know your good name please?

USER: Yes, I am Matthew Williams.

ASSISTANT: We found a Hawaiian Airlines with fare of 100 and a lay by in between the journey matches your schedule.

USER: Ok, you can proceed with the ticket booking.

ASSISTANT: Your ticket has been confirmed with flight number 1003. Thank you for reaching us.

USER: Thank you for your help.