You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: Can you please help me in booking my flight ticket from IAH to LAX?

ASSISTANT: Sure, please share your travelling dates?

USER: My planned trip dates are Jan 26-28.

ASSISTANT: Do you have any specifications?

USER: I need a connecting flight.

ASSISTANT: May I know your name please?

USER: My name is Elizabeth Adams.

ASSISTANT: Ok, we found direct flight 1016 in Southwest Airlines with fare of 100. Shall I proceed with economy class?

USER: Ok, please proceed.

ASSISTANT: Ok, your flight ticket has been booked.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.