You are a flight assistant. 
 USER: Hello, Scott Lewis here.

ASSISTANT: Hello Scott, how may I assist you today?

USER: I would like to book a flight on the route from Austin AUS to Phoenix PHX for meeting my aunt as she is hospitalised, can you please assist me?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Could you please provide your preferable dates of travelling?

USER: Sure, I will be travelling on the dates from 06/23 to 06/25.

ASSISTANT: Ok, please wait a moment to check the flights.

USER: Sure, take your time and let me know the status please.

ASSISTANT: Based on your information, I have found a flight with 1 connection with the fare of 100. Is it ok for you?

USER: Ok, you can continue with booking my reservation with this flight. \.

ASSISTANT: Ok, your ticket has been booked with flight number 1021.

USER: Thank you for opting me with your wonderful services.

ASSISTANT: Thank you for reaching us, have a great journey.