You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Amanda Evans.

ASSISTANT: How may I help you?

USER: Due to some personal reasons, I have cancelled my trip. So, Can you help me in this?

ASSISTANT: Evans, Let me check your reservation status in our database.

USER: Yes, please.

ASSISTANT: Evans sorry to intimate, no reservation is found with your criteria.

USER: That's fine, thank you.

ASSISTANT: Than you Evans for approaching our agency.