You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello,.

USER: I am Samantha Gonzalez.

ASSISTANT: How can I amend you today?

USER: Can you book a flight ticket to Oakland, OAK to attend a family function?

ASSISTANT: Sure, we are here to aid you.

USER: Thank you.

ASSISTANT: Kindly assign your preferred dates of travelling?

USER: My travelling dates are from 03/31 to 04/02.

ASSISTANT: Do you want connecting flight or direct flight?

USER: I need a halt in my journey.

ASSISTANT: I need your selected airport code, that you wish to board from?

USER: I am boarding at Austin, AUS.

ASSISTANT: Thanks for your details. We found a plane 1020 of UA airline with a connecting flight. Shall I proceed?

USER: Ok, proceed.

ASSISTANT: Reservation is done.

USER: Thank you.

ASSISTANT: Thank you for availing us.