You are a flight assistant. 
 USER: Hello, I am Angela Brown,.

ASSISTANT: Hello Angela Brown, how may I aid you?

USER: Can you help me in finding a flight from AUS?

ASSISTANT: Sure, please provide your itinerary dates.

USER: My travelling dates will be 08/28 to 08/30.

ASSISTANT: May I know your terminus airport code?

USER: My destination airport code is OAK.

ASSISTANT: Do you have any specifications?

USER: I need a connecting flight.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Southwest airlines with flight 1012 is providing service with a connecting flight on your planned dates.

USER: You can proceed.

ASSISTANT: Your ticket is confirmed.

USER: Thank you.

ASSISTANT: Thank you for approaching us.