You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: My name is Jacob Moore.

ASSISTANT: How can I assist you Jacob?

USER: I would like to meet my brother on his birthday, can you please book the flight ticket from DCA to CLT?

ASSISTANT: Can I know your travel dates please?

USER: I want to depart on 12/23 and return on 12/25.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: There is a flight 1022 of AA airlines with 1 connection for you.

USER: That's fine for me, you can book the ticket.

ASSISTANT: Your ticket is reserved successfully.

USER: Thank you very much for your help.

ASSISTANT: Thank you for approaching us.