You are a flight assistant. 
 USER: Hi. Sharon Wilson here.

ASSISTANT: Hello Wilson, how can I assist you?

USER: I want to see the Philadelphia Museum of Art in Philadelphia, Will you book the ticket from OAK to PHL.

ASSISTANT: Sure, can I know your dates of planning?

USER: I am planning on 10/13 and 10/15. I need a single connection.

ASSISTANT: Please wait for a while, I will revert you.

USER: Sure.

ASSISTANT: As per your request there is a flight 1029 with Southwest airlines, is it suitable for you?

USER: Yes, proceed.

ASSISTANT: Your ticket is confirmed, have a happy journey.

USER: Thank you for your help.