You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you?

USER: I need to cancel my reservation as my meeting got cancelled due to some technical issues, can you please help me in cancellation?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please wait for a while. I will check your status and revert you.

USER: I am Lisa Moore. Sure.

ASSISTANT: Thanks for waiting, there is no active reservation on your name.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: Thank you for opting us.