You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: Due to emergency I need to cancel my recent reservation, Can you please help me with that?

ASSISTANT: Sure, we are here to help you, can you please share your name?

USER: Angela Nelson here.

ASSISTANT: Please wait a moment.

USER: Sure.

ASSISTANT: We found a reservation with your name and it has been cancelled successfully.

USER: Thanks for your information.

ASSISTANT: Thanks for reaching us.