You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: I am Donald Adams. Can you help me in cancelling my recent reservation?

ASSISTANT: Give me a minute.

USER: Sure.

ASSISTANT: Sorry to say, there is no reservation on your name in our database.

USER: That's ok, thank you for checking.

ASSISTANT: Thank you for your information.