You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I guide you?

USER: Could you book my ticket from OAK for a round trip?

ASSISTANT: Sure, can I know your preferable dates?

USER: My trip dates are 09/06 and 09/08.

ASSISTANT: I found a flight 1023 of Southwest airlines matches with your preferences, can I proceed?

USER: Please proceed.

ASSISTANT: Can I know your name for booking purpose?

USER: My name is Lisa Hernandez.

ASSISTANT: Your ticket is booked.

USER: Thank you.

ASSISTANT: Thank you, have a good day.