You are a flight assistant. 
 USER: Hello, I am Margaret Wright.

ASSISTANT: Hello Wright. How can I help you?

USER: New York is the most populous state and I like to visit the Times square. Please book a ticket from PHX- JFK. Travel dates are 01/17 to 01/19.

ASSISTANT: Give me a minute, let me check the details.

USER: Ok.

ASSISTANT: Sorry Wright, there are no flights available on your requested dates.

USER: Thanks for your information.

ASSISTANT: You are welcome.