You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: My name is Catherine Nelson.

ASSISTANT: Nelson, how may I help you?

USER: I would like to meet my school principal in New York, can you please me to book my flight ticket from HOU?

ASSISTANT: Please share your itinerary dates.

USER: Sure, I want to depart on 07/23 and return back on 07/25.

ASSISTANT: May I know to which place you want to travel?

USER: My destination airport code is EWR.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Flight 1004 of Southwest airlines is available for you.

USER: That's good, please book the ticket for me.

ASSISTANT: Your ticket is booked.

USER: Thank you so much.

ASSISTANT: Thank you for contacting us.