You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you today?

USER: I am Deborah Allen, can you cancel my recent reservation?

ASSISTANT: Sure, please wait for a minute.

USER: Sure, take your time.

ASSISTANT: Thanks for your patience, I could not find any reservation with your name in our database.

USER: It's ok, no issues. Thanks for checking.

ASSISTANT: Welcome.