You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you at this moment?

USER: I need a flight from JFK to SFO. The flight would leave on 10/31, with a return date of 11/02.

ASSISTANT: Sure, I will help you with booking. May I know your good name for proceeding further?

USER: My name is Eric Martinez.

ASSISTANT: Ok, please give me a minute, let me check for flight availability.

USER: Thank you.

ASSISTANT: Thank you for waiting. I have found a flight in Hawaiian airlines with connection 1. Can I confirm a ticket in that flight?

USER: Yes, please do.

ASSISTANT: Ok Eric, your ticket has confirmed with flight number 1012.

USER: Perfect, thanks again.

ASSISTANT: Thank you for reaching us. Have a great journey.

USER: Thank you, have a nice day.

ASSISTANT: Welcome.