You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Larry Adams.

ASSISTANT: My job is to aid you with your concern.

USER: Can you help me to cancel my recent reservation?

ASSISTANT: Ok, please wait a moment I will check the records for your reservation.

USER: Sure, take your own time.

ASSISTANT: Ok, the reservation you have asked for is not found in our records to cancel.

USER: That's fine, thanks for your information.

ASSISTANT: Thank you for connecting with our agency.