You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: This is Pamela Parker, looking for your help.

ASSISTANT: How can I be your helping hand today?

USER: Recently I made a reservation earlier, but I need to change it. As your agent misplaced the travelling dates by mistake. So, Can you help me in that?

ASSISTANT: Sure, please wait for a couple of minutes.

USER: Ok, make it as fast as you can.

ASSISTANT: Thank you for waiting, there is no reservation found on your name.

USER: That's ok, thanks for your kind information.

ASSISTANT: Thank you.