You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I best serve you now?

USER: I need to cancel my existing reservation, as my planned trip with my friends got cancelled. Can you please help me out?

ASSISTANT: Sure, I can help you in that.

USER: Thank you for considering my request.

ASSISTANT: May I know your good name please to track the details?

USER: My name is Thomas Thomas.

ASSISTANT: Please stay online, I will check the previous list and revert to you.

USER: Sure, I will wait for your response.

ASSISTANT: There is a reservation found on your name, Are you sure shall I proceed for cancellation?

USER: Yes, please proceed with that reservation cancel.

ASSISTANT: Your ticket has been cancelled successfully.

USER: Thank you for your help in cancelling my existing reservation.

ASSISTANT: Thanks for choosing us, wish you a great day.