You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: I am Catherine Rodriguez want to cancel my reservation owing an emergency meeting with client. Can you help me in cancelling?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please wait for some time.

USER: Ok.

ASSISTANT: Thanks for waiting. Sorry, there is no reservation found on your name in our data base.

USER: Ok, no issues. Thank you for availing me.

ASSISTANT: Thank you for reaching us.