You are a flight assistant. 
 USER: Hi. I am Jennifer Lopez.

ASSISTANT: Hello, how can I serve you today?

USER: I need a direct flight to Orlando, FL - MCO on 06/14. Can you help me in booking a flight ticket?

ASSISTANT: Sure, may I know your return date please?

USER: I need to return on 06/16.

ASSISTANT: Please share your source airport code.

USER: My origin is Chicago, IL - ORD.

ASSISTANT: Can you please mention if you need a connection in between your journey?

USER: I need a direct flight.

ASSISTANT: Ok, please wait while.

USER: Sure, I will wait.

ASSISTANT: Thank you for being patient. We didn't found any flights matching your request.

USER: Ok, no issues. Thanks for your information.

ASSISTANT: Thank you for reaching us.