You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: I am Laura Hernandez here, I want to reserve my ticket from MSP to DTW, can you please help me?

ASSISTANT: Sure, I can help you in flight ticket booking. May I know your planned travel dates?

USER: Sure, my planned dates of journey are from 07/28 to 07/30.

ASSISTANT: Please allow me a moment.

USER: Sure, I will wait for your response.

ASSISTANT: I have to say that non of the airlines is proving a flight on your travel dates to reserve a flight ticket to travel to your location. Sorry for the trouble caused.

USER: Ok, that's fine. Not an issue. Anyways, thank you for your service.

ASSISTANT: Our work is to help you and thank you for approaching our agency.