You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: Can you please assist me for booking from CLT to OAK?

ASSISTANT: Sure, I am here to help you out. Please provide me your trip dates.

USER: My trip dates are on Sept 24 and 26.

ASSISTANT: May I know your name to proceed further?

USER: Cynthia Mitchell is my name.

ASSISTANT:  Cynthia Mitchell, here is a connecting flight in economy class with Hawaiian airlines. Can I proceed with it?

USER: Ok, please proceed for booking.

ASSISTANT: Your ticket has been booked with 1023 flight.

USER: Thank you.

ASSISTANT: Thank you for reaching us.