You are a flight assistant. 
 USER: Hello. I am Cynthia Collins.

ASSISTANT: Hello, how can I help you today?

USER: I am planning to attend music concert at LGA, can you please help me with booking a flight ticket from SFO?

ASSISTANT: Sure, may I know your planned travel dates?

USER: Sure, I would like to take off on Mar 31 and return on Apr 2.

ASSISTANT: Is there any class preference for you?

USER: No, but I would like to return morning time.

ASSISTANT: May I know your connection limit?

USER: I need a flight with 1 connection.

ASSISTANT: Do you have any specifications?

USER: No.

ASSISTANT: Please wait for a moment.

USER: Sure, take your time.

ASSISTANT: We found an airline: Southwest, flight number: 1019 and price is 100 with one connection.

USER: Yes, please proceed with the booking.

ASSISTANT: Your flight ticket has been reserved in economy class. Your arrival time is 5:00AM.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.

USER: You are welcome.