You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I'm William Davis, want to book a ticket from JFK to AUS. Will you please help me in booking my ticket?

ASSISTANT: Sure, can you please tell me your travelling dates.

USER: Sure, my travelling dates are from 04/10 to 04/12.

ASSISTANT: We found a flight with fare of 100 in single connection, shall I proceed for booking?

USER: Yes, proceed with the booking.

ASSISTANT: Your ticket has been confirmed with Southwest airline, flight number is 1000.

USER: Thank you.

ASSISTANT: Thanks for reaching us.