You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I need to cancel my reservation, as my planned trip with my friend's got cancelled. can you please help me out?

ASSISTANT: Sure, please give me a moment to check your ticket status.

USER: Ok, I will wait for your positive response.

ASSISTANT: May I know your name?

USER: Sure, myself Jeffrey King.

ASSISTANT: Sorry King, no reservation is available by your name.

USER: Ok, no problem. Anyway, thank you for your kind information.

ASSISTANT: Thank you for reaching us.