You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello,. How can I support you today?

USER: My self Kimberly Garcia. My tour with my friends has been postponed, so I want to change my resent reservation. Can you help me with it?

ASSISTANT: Sure, we are here to assist you. Please be on hold let me check the reservation list and get back to you with the information.

USER: Sure.

ASSISTANT: Sorry, I found no reservation in your given name.

USER: No problem.

ASSISTANT: Thank you for reaching us regarding your change reservation.

USER: Thank you for your fast response.

ASSISTANT: Have a great day.