You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: I am Timothy Mitchell. I want to cancel my flight ticket as my plan to visit my home is cancelled. Can you help me with that?

ASSISTANT: Sure, we are gladly here at your service.

USER: Thank you.

ASSISTANT: Please hold a moment, let me check your reservation and get back to you.

USER: Sure.

ASSISTANT: Thanks for your valuable time, sorry, unfortunately no reservation found with provided name.

USER: Ok, thanks for the information.

ASSISTANT: Thank you for picking us, have a pleasant day.