You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Raymond Brown here.

ASSISTANT: How can I assist you at this moment?

USER: I am planning to visit my friend's house in Austin, can you guide me in booking the flight ticket from JFK to AUS?

ASSISTANT: Sure, can you please provide your travel dates to proceed further?

USER: My trip dates are from 07/10 to 07/12.

ASSISTANT: Wait a moment please.

USER: Ok, take your time.

ASSISTANT: Southwest airlines is available on this route with a ticket fare of 100, shall I book your ticket?

USER: Yes, please proceed booking with that flight.

ASSISTANT: Raymond Brown, your ticket is booked with flight number 1028.

USER: Thank you for guiding me.

ASSISTANT: Thank you, have a safe journey.