You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am James Hall.

ASSISTANT: How can I help you?

USER: I am planning to attend a sports live event in Houston, so please help me in booking a flight ticket from New York.

ASSISTANT: Sure, we are her to assist you. Could you please share your journey dates?

USER: I want to fly on 07/03 and return on 07/05.

ASSISTANT: Do you need a connecting flight or a direct flight?

USER: Yes, I need a single connection.

ASSISTANT: Please forward your airport codes?

USER: My airport codes are NY - JFK, TX - HOU.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: Thanks for your time. Unfortunately there are no flights found with your requirements.

USER: Not an issue.

ASSISTANT: Thank you for approaching us.

USER: Thank you.

ASSISTANT: Have a good day.