You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you now?

USER: My holiday trip has been cancelled. So, I would like to cancel my recent reservation which is under my name. Can you please help me with that?

ASSISTANT: Sure, please wait. I will check your previous reservation.

USER: Sure, my name is Carolyn Moore. Take your time.

ASSISTANT: Ok. Sorry Moore, no reservation found on your name in our database.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Thank you, have a good day.