You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: I am Patricia Smith. I am looking for a flight from MCO to CLT, can you help me out please?

ASSISTANT: Sure, please share your travel dates.

USER: My trip dates are from 01/08 till 01/10.

ASSISTANT: I found a flight 1016 of Southwest airlines matches with your preferences, can I proceed?

USER: Ok, please proceed with it.

ASSISTANT: Your ticket is confirmed.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.