You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: Can you please help me to cancel my recent reservation?

ASSISTANT: Sure, can I know your name please?

USER: My name is Amanda Scott.

ASSISTANT: Ok, wait a moment please.

USER: Sure.

ASSISTANT: I found your reservation and I have cancelled your reservation.

USER: Thank you for your help.

ASSISTANT: Thank you for approaching us.