You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I would like to cancel my recent reservation, because my trip to Seattle has been cancelled.

ASSISTANT: Ok, I will help you. May I know your name please?

USER: My name is Sharon Clark.

ASSISTANT: Sorry, no reservation found as per your name.

USER: Ok, no issues. Thank you for providing information.

ASSISTANT: Thank you for approaching us.