You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I assist you?

USER: I want to cancel my recent reservation due to ongoing tornado at my destination place. Can you help me with that?

ASSISTANT: Sure, may I know your name please?

USER: Deborah Rodriguez, is my name.

ASSISTANT: Ok, please wait for a moment.

USER: Ok, I will wait.

ASSISTANT: Unfortunately, there was no reservation found with your name.

USER: Ok, not a problem. Thanks for your assistance.

ASSISTANT: Thank you.