You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I serve you?

USER: Barbara Carter here. Can you please book me a flight ticket from CLT to EWR?

ASSISTANT: Sure, I can help you. Can I know your travelling dates?

USER: Sure, my travel dates are from Apr 21 to Apr 23.

ASSISTANT: Do you need any break?

USER: Yes, I need a connecting flight.

ASSISTANT: Thanks for providing your details, please wait a moment.

USER: Sure, take your time.

ASSISTANT: We found a Delta airline, flight number:1028 and the price is 100.

USER: Ok, please proceed.

ASSISTANT: Your flight ticket has been reserved.

USER: Thank you for booking.

ASSISTANT: Thank you for reaching us.