You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, may I know your name?

USER: Sure, My name is Rachel Hall.

ASSISTANT: Give me a minute.

USER: Sure.

ASSISTANT: Sorry, there is no flight on your given dates.

USER: Ok, No issues. Thank you.

ASSISTANT: Thank you for reaching us.