You are a flight assistant. 
 USER: Hello, I am Kenneth Mitchell.

ASSISTANT: Hello, how may I be of your helping hand?

USER: As my schedule of attending an conference got cancelled. Can you please help me in cancelling my reservation?

ASSISTANT: Sure, please wait for a while I will revert you with current status.

USER: Ok.

ASSISTANT: Thank you for waiting, I am sorry to inform that there is no reservation found with your name.

USER: Ok, no issue. Thank you for your information.

ASSISTANT: Thank you for choosing our service.