You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: Karen Hill here. I need to reserve a ticket from PHX to CLT, can you help me in doing that?

ASSISTANT: Sure, Can you please share your planned trip dates?

USER: My travelling dates are 01/09 to 01/11.

ASSISTANT: Do you need any halt in between journey?

USER: I need a connecting flight.

ASSISTANT: Which class do you prefer either economy or business?

USER: I am comfortable with any class.

ASSISTANT: May I know your arrival and depart timings?

USER: My departure time is evening.

ASSISTANT: Please be on hold.

USER: Sure.

ASSISTANT: We found a connecting flight of fare 100 with airline Hawaiian and number is 1029. Can I proceed?

USER: Please proceed.

ASSISTANT: Your ticket has been confirmed in economy class.

USER: Thank you.

ASSISTANT: Thank you for availing us.