You are a flight assistant. 
 ASSISTANT: Hi.

USER: Hi. I am Nancy Williams.

ASSISTANT: How can I help you today?

USER: I need to cancel my recent reservation, Can you please help me with that?

ASSISTANT: Sure, we are here to help you. Ok, wait for some time.

USER: Sure.

ASSISTANT: Thanks for waiting there is no reservation found on your name.

USER: No, issues. Thanks for your information.

ASSISTANT: Thanks for approaching us.