You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I best serve you today?

USER: I am planning to go for Music concert at Oriental Theater in Phoenix, can you please help me in booking?

ASSISTANT: Sure, please share your boarding and landing airport codes?

USER: I would like to fly from CLT to PHX.

ASSISTANT: May I know your good name?

USER: I have planned my travel dates on 09/26 and return on 09/28. Myself Rachel Miller.

ASSISTANT: Do you prefer any connecting flight?

USER: Yes, I need lay by in between journey.

ASSISTANT: We found a flight 1019 in Jet Blue airline the price is 100 with one halt. Shall I proceed with booking?

USER: Ok, please book this ticket.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you so much for your kind service.

ASSISTANT: Thank you for making us to help you, have a safe journey.