You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: Here Katherine Robinson. I want to cancel my recent reservation due to financial problem.

ASSISTANT: Sure, I will help you with ticket cancellation. Can you please give me sometime to check the ticket status?

USER: Ok, take your own time.

ASSISTANT: Sorry to inform you, there is no active reservation with your name in our database to cancel your ticket.

USER: Thank you for checking.

ASSISTANT: You are welcome. Thank you for approaching us.