You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. What can I do for you today?

USER: Kathleen Robinson here. Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, please wait for few minutes. There is no recent reservation found on your name in our records.

USER: Ok, no problem.

ASSISTANT: Thank you for reaching us.

USER: Anyways, thank you.