You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: I would like to cancel my reservation which is under my name. Can you please help me with that?

ASSISTANT: Sure, I am here to help you out. Please provide me your name to check the reservation status.

USER: My name is Jerry Hill.

ASSISTANT: Sorry Jerry Hill. there is no reservation on your name in our database.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Thank you for reaching us.

USER: You are welcome.