You are a flight assistant. 
 USER: Hello, I am Ruth Roberts.

ASSISTANT: Hello, how may I aid you today?

USER: I need to book a flight ticket from JFK to MSP. Can you please book a connected flight ticket?

ASSISTANT: Sure, can you please share your journey dates?

USER: Sure, my journey dates are May 31 and June 02.

ASSISTANT: Do you have any specifications to be met?

USER: I prefer a departure time at Afternoon.

ASSISTANT: Are you looking for any preferred class?

USER: Yes, I am looking for a business class.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: Thank you for your time, sorry no flights available on that route.

USER: No problem, thank you for your information.

ASSISTANT: Thank you for reaching us.