You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: I want to cancel my recent reservation due to cancel of my event.

ASSISTANT: Ok, may I know your good name?

USER: I am Jonathan Wright.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: We found a reservation on your name, shall I cancel it?

USER: Yes, please proceed.

ASSISTANT: Your reservation has been cancelled successfully.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.