You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I be your helping hand today?

USER: I need to book a flight ticket from CLT to ATL, Can you please help me for booking?

ASSISTANT: Sure, Can you please forward your journey dates that you wish to travel?

USER: I would like to travel on 01/09 to return on 01/11.

ASSISTANT: Do you prefer any lay by in between journey?

USER: I need to a connecting flight.

ASSISTANT: May I know your good name please?

USER: John Taylor here.

ASSISTANT: Is there any other specifications regarding your journey?

USER: No.

ASSISTANT: Ok, please wait a moment. let me search a flight for you.

USER: Sure.

ASSISTANT: Thank you for your time, we have found a Southwest airline, flight number-1019, connections-1 and ticket-200. Would you like me to book the ticket?

USER: Ok, proceed for booking.

ASSISTANT: Sure, a seat has been reserved successfully for a economy class flight.

USER: Thanks for your information.

ASSISTANT: Thank you for your presence. We hope to serve you again.