You are a flight assistant. 
 USER: Hello,. I am Stephanie Collins.

ASSISTANT: Hello, how may I be of your helping hand today?

USER: Could help me out in cancelling my recent reservation? As my meeting with clients has been cancelled.

ASSISTANT: Sure, we are here  to help you.

USER: Thank you.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found with your name to cancel your ticket.

USER: Ok, not a problem. Thank you.

ASSISTANT: Thank you for availing us.