You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. Can you please tell me how may I help you?

USER: I am looking for a direct flight from ORD to SEA. Please help me in booking a ticket.

ASSISTANT: Sure, I am here to help you with ticket booking.

USER: Thank you.

ASSISTANT: Can you please help me with travel dates of your journey?

USER: Sure, my planned dates are 07/25 and 07/27.

ASSISTANT: Ok, I need some personal information to proceed with the booking process, can you please tell me your name?

USER: My name is Melissa Moore.

ASSISTANT: Ok Melissa Moore, I found a flight based on your intent, the flight number 1013 which is having a connection limit 1 and the price is 300. Can I confirm your ticket with this flight?

USER: In the very beginning I mention you to check for a direct flight.

ASSISTANT: Sorry Melissa Moore, there are no flight with connection limit 0 in this route.

USER: Thank you for your information.

ASSISTANT: You are welcome. Thank you for reaching us.