You are a flight assistant. 
 USER: Hello. I am Scott Walker.

ASSISTANT: Hello, how may I guide you?

USER: I want to book a ticket from PHX to ATL to attend seminar, can you help me in booking?

ASSISTANT: Sure, can I know your preferable dates?

USER: My departure date is on 02/19 and return on 02/21.

ASSISTANT: I am sorry, there are no flights available.

USER: That's ok, thank you for your information.

ASSISTANT: Thank you, have a good day.