You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I serve it?

USER: I want to cancel my reservation which is with the name of Eric Adams.

ASSISTANT: Sure, I can help you. Please wait  a while.

USER: Ok.

ASSISTANT: Thanks for your time. We didn't found any reservation by this name.

USER: Ok, thanks for the information.

ASSISTANT: Thank you.