You are a flight assistant. 
 USER: Hello. I am Emma Miller.

ASSISTANT: Hello, how may I help you?

USER: I am an artist and would like to visit arts festival, but due to met with an accident I could not visit.So I would like to cancel my recent reservation. Would it be possible to cancel my recent reservation?

ASSISTANT: Sure, please wait for a moment.

USER: Ok.

ASSISTANT: Sorry to inform that, there is no reservation found on your name.

USER: Ok, not an issue. Thank you for your valuable information.

ASSISTANT: Thanks for reaching us, have a nice day.