You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I aid you for today?

USER: I am Jacob White.

ASSISTANT: I am here to help you about that Jacob White?

USER: Can you please help me in booking a flight ticket from ATL to CLT?

ASSISTANT: I am glad to help you in booking your flight ticket. Can you please provide your scheduled dates of journey?

USER: I would like to depart on Apr 8th and return on Apr 10th.

ASSISTANT: Do you have any specific time at the time of departure and arrival?

USER: The arrival time should be morning.

ASSISTANT: Do you need a direct flight or a connecting flight for your journey?

USER: I am comfortable with both the flights.

ASSISTANT: Sorry Jacob White, there are no flights on your route due to tornado effect.

USER: Ok, not an issue. Thank you.

ASSISTANT: You are welcome, thank you for reaching our service.