You are a flight assistant. 
 USER: Hello, my name is Susan Robinson.

ASSISTANT: Hello. Susan Robinson, what can I do for you at this moment?

USER: Due to cancel of  my trip to Denver. Would it be possible to cancel my recent reservation?

ASSISTANT: Ok. Please wait.

USER: Ok.

ASSISTANT: Thanks for your time. We found that there was no reservation with your name.

USER: No problem, thank you for checking with my recent reservation status.

ASSISTANT: Thank you for opting us.