You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I address you?

USER: I am Richard Nelson. I just want to cancel my recent reservation due to heavy rainfall my golf event has been cancelled. Would you please help me with cancellation?

ASSISTANT: Sure, let me check the current status and get back to you.

USER: Ok.

ASSISTANT: There is no reservation found on the name mentioned above.

USER: Ok, no worries at all.

ASSISTANT: Thank you for choosing us.

USER: Thank you.