You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Samuel Allen.

ASSISTANT: How may I assist you today?

USER: I am planning to travel from PHX to CLT, help me in booking a flight?

ASSISTANT: Sure, may I know your travelling dates?

USER: My travelling dates are 03/03 to 03/05.

ASSISTANT: Do you need any specifications?

USER: I need 1 connection flight.

ASSISTANT: There is  no connecting flight for your journey.

USER: That's ok thank you.

ASSISTANT: Thank you for reaching our service.