You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Nicole Edwards here.

ASSISTANT: How may I help you?

USER: Can you cancel my flight ticket reservation?

ASSISTANT: Sure, can you give me a moment?

USER: Ok.

ASSISTANT: Sorry, there is no reservation found under your name.

USER: Not a problem. Thank you.

ASSISTANT: Thank you for reaching us.