You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: Yes, I need you help to book a flight ticket from EWR to CLT to meet my family. Can you help?

ASSISTANT: Sure, please provide your itinerary dates.

USER: Ok, my travel dates are 10/29 and 10/31 respectively.

ASSISTANT: Please hold on for a moment.

USER: Yes, I will surely wait.

ASSISTANT: Delta airlines with flight 1001 is available on your route with 1 connection.

USER: That is good, please book.

ASSISTANT: Your ticket is confirmed. May I know your name?

USER: Thank you for assisting me, my name is Steven Collins.

ASSISTANT: Steven your ticket is booked. Thank you for approaching us.