You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: As my political interaction with people got cancelled due to heavy rains, so please cancel my reservation.

ASSISTANT: Sure, may I know on which name the ticket has been reserved?

USER: Reservation was done by the name James Collins.

ASSISTANT: Ok, please give me a minute I will get back to you.

USER: Ok.

ASSISTANT: Thank you for waiting, sorry no reservation found with your name.

USER: Fine, thank you.

ASSISTANT: Thank you for reaching us, have a nice day.