You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you today?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, I am here to help you with this.

USER: Thank you.

ASSISTANT: May I know your good name please?

USER: Ashley Lewis here.

ASSISTANT: Please wait for a mean while.

USER: Sure.

ASSISTANT: Sorry Lewis, there is no reservation found as per your name to cancel it.

USER: No issues, thank you.

ASSISTANT: You are welcome.