You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: I want to cancel my reservation.

ASSISTANT: Sure, we are here to help you. May I know your name?

USER: Reservation is on the name of Janet Scott.

ASSISTANT: No reservation found with your name.

USER: No problem.

ASSISTANT: Thank you for reaching us, have a safe journey.

USER: Thanks for the information.