You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Edward Evans, can you help me to book a flight ticket from FL - MCO to MI - DTW?

ASSISTANT: Edward Evans, I am glad that you have contacted us. I will help you. Please help me with your planned travel dates.

USER: Ok, please book a flight ticket for the dates Sept 2 and Sept 4.

ASSISTANT: Edward Evans, do you need a direct or connecting flight?

USER: Ok, please book a connecting flight.

ASSISTANT: I am really sorry to inform you that there are no flight being operated in your route.

USER: That is ok, thank you for assisting me.

ASSISTANT: Thank you for the positive reply. Thanks for reaching us.