You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I want to cancel my recent reservation, can you please help me?

ASSISTANT: Sure, I am willing to help you. May I know your name to check the reservation list?

USER: The ticket is under the name Gary Phillips.

ASSISTANT: Ok, please wait a minute I will get back to you.

USER: Sure, I will wait.

ASSISTANT: Thank you for your time, sorry to inform no reservation found on your name.

USER: No issue, anyway thank you for checking.

ASSISTANT: Thank you for reaching us, have a nice day.