You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I best oblige you today?

USER: Myself Patrick Wright.

ASSISTANT: Thanks for providing your name.

USER: I just want to cancel my recent reservation due some health issues, can you please help me in cancelling the reservation?

ASSISTANT: Sure, that is what I am here to help you. Just wait for sometime.

USER: Ok, take your time.

ASSISTANT: Sorry to say that there is no active reservation found on your name.

USER: Ok, thank you for your kind information.

ASSISTANT: Thanks for contacting us, Have a great day.

USER: Have a nice day.