You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Shirley Nelson here.

ASSISTANT: How may I aid you?

USER: Can you make my reservation from AUS to EWR?

ASSISTANT: Yes, can you please share your departure and arrival dates?

USER: My travelling dates are from 09/28 to 09/30.

ASSISTANT: There is a flight 1002 on your requested dates, can I proceed?

USER: Please proceed.

ASSISTANT: Your ticket is booked with JetBlue airlines.

USER: Thank you.

ASSISTANT: Thank you, have a safe flight.