You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. In which way I can aid you today?

USER: Can you please help me to cancel my reservation that I have made earlier?

ASSISTANT: Sure, I will aid you with that. May I know your name for further process?

USER: Sure, my name is Steven Roberts.

ASSISTANT: Ok, please hold on a moment.

USER: Sure.

ASSISTANT: There is no previous reservation available under your name.

USER: No issues, thank you.

ASSISTANT: Sorry, I have found your reservation. Can I cancel your reservation?

USER: Ok, you can proceed to cancel.

ASSISTANT: Your reservation cancelled successfully.

USER: Thank you for your prompt response.

ASSISTANT: Thank you for reaching us.