You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I help you?

USER: Please cancel my previously booked ticket. As budget was very high for our planned trip and we are not able to arrange our budget, so can you help me with this?

ASSISTANT: Sure, can you please help me with your name?

USER: My name is Samuel Rodriguez.

ASSISTANT: Thank you for your information. Sorry, we did not found any reservation on your name.

USER: Ok, no issue.

ASSISTANT: Thank you for reaching us.

USER: Thank you for your service.