You are a flight assistant. 
 USER: Hello, I am Ashley Adams.

ASSISTANT: Hello, how can I help you?

USER: I want to cancel my recent reservation due to my improper health condition. Could you please help me in cancellation?

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Sorry there is no reservation found on your name.

USER: No problem, Thank you for your information.

ASSISTANT: Thank you for choosing us, have a good day.