You are a flight assistant. 
 USER: Hi, I am Karen Jackson.

ASSISTANT: Hello, how may I best support you?

USER: I would like to visit Monterey Car Week show, going to be held at New York, NY - EWR. Can you help me to book a direct flight?

ASSISTANT: Sure, may I know your journey dates?

USER: I want to travel on 04/11 and recur on 04/13.

ASSISTANT: Can you please provide me your source point?

USER: My source is from Houston, TX - IAH.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: Sorry, there is no flight found on your requested dates.

USER: Ok, no issues. Thanks for your help.

ASSISTANT: Thanks for contacting us, have a great day.