You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: I want to cancel my reservation as my leaves has been cancelled due to busy schedule. Can you help me in cancelling my reservation with the name James Phillips.

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please wait a minute, I will check the reservation list and get back to you.

USER: Sure.

ASSISTANT: Thank you for waiting, sorry to inform no reservation found on your name.

USER: No issues, I think it has been cancelled by my friend. Thank you for your effort.

ASSISTANT: Thank you for opting us, have a nice day.