You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: Please cancel my reservation as my trip got cancelled.

ASSISTANT: Sure, can I have your name please?

USER: Reservation was done by the name Steven Moore.

ASSISTANT: Ok, please hold on a moment.

USER: Ok.

ASSISTANT: Thanks for holding on, no flight reservation found with your given name.

USER: Thanks for the information.

ASSISTANT: Thank you for opting us.