You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Jacob Moore.

ASSISTANT: How can I  help you?

USER: I am planning to book a ticket from MCO to EWR. Can you please help me out?

ASSISTANT: Your travelling dates please?

USER: I am planning to travel on 09/20 and return back on 09/24. Sure.

ASSISTANT: I am sorry no flights found on your route.

USER: That's fine. Thank you for your service.

ASSISTANT: Thank you for choosing us.