You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello.

USER: I am Kathleen Jones.

ASSISTANT: How can I address you?

USER: I would like to change my recent reservation, due to Hurricanes. Can you please help me for changing reservation?

ASSISTANT: Sure, give me a minute.

USER: Ok.

ASSISTANT: Sorry, there is no reservation found.

USER: Ok, no issue at all.

ASSISTANT: Thank you for picking us.

USER: Thank you for your response.