You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Deborah Adams here.

ASSISTANT: How can I help you Adams?

USER: Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Sorry Adams, no reservation found on your name.

USER: Oh! I think my cousin might have cancelled my reservation. Anyway, thank you for the information.

ASSISTANT: Most welcome, have a good day.