You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: I am looking for  flight from CLT to SFO, can you please help me in booking?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Please help me with your planned travelling dates.

USER: I will start my journey on July 15 and return back on July 17.

ASSISTANT: Please help me with your planned travelling dates.

USER: I have already mentioned.

ASSISTANT: I am sorry for the miscommunication. Please help me with your name.

USER: Ok, my name is Patrick Walker.

ASSISTANT: Do you need a break in between your journey?

USER: Yes, I need a break.

ASSISTANT: Do you have any other preferences in your journey?

USER: No, thanks for asking.

ASSISTANT: Please allow me a minute.

USER: Sure, take your time.

ASSISTANT: We have a connecting flight operated by American Airlines with a fare of 100 only. Shall I book the flight ticket?

USER: Please proceed.

ASSISTANT: I have booked your ticket in the flight-1020. It departs at 14:00 hours and arrives at 8:00 hours.

USER: Thank you for your service.

ASSISTANT: You are welcome. Thank you for reaching us. Have a great time.