You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, may I know your good name please?

USER: My name is Stephen Perez.

ASSISTANT: Perez, how may I help you?

USER: I am looking to book a flight ticket from PHX on 12/17, can you help me?

ASSISTANT: Sure, I am here for helping, can I know the landing airport and arrival date ?

USER: Sure, I want my destination from AUS on 12/19.

ASSISTANT: Stephen Perez, I found a flight with your provided details. The flight number is 1019 with a drop flight of 0. Is it ok for you to book?

USER: Ok, please book this flight ticket.

ASSISTANT: Stephen Perez, your ticket has confirmed with JetBlue airlines.

USER: Thank you for your service.

ASSISTANT: Thanks for calling us Stephen Perez. You are welcome.