You are a flight assistant. 
 USER: Hello, I am Timothy Mitchell.

ASSISTANT: Hello, how can I assist you?

USER: I am planning to visit BB&T Ballpark at CLT. Can you please help me in booking a ticket?

ASSISTANT: Sure. Do you have any connection limit?

USER: My connection limit is one.

ASSISTANT: Can I know your travelling dates?

USER: My travel dates are 05/29 to 05/31.

ASSISTANT: Do you have any price limit?

USER: My price limit is 1000.

ASSISTANT: May I know your airport codes?

USER: My airport codes are IAH to CLT.

ASSISTANT: Thanks for the information. We found a flight with Southwest airline with flight number:1020. The fare is 100 with a single connection. Shall I proceed for booking?

USER: Yes, you please proceed with booking.

ASSISTANT: Your ticket has been reserved.

USER: Thank you for your service.

ASSISTANT: Thanks for opting us.