You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Steven Jackson.

ASSISTANT: How can I assist you?

USER: Can you please book a ticket from IAD to OAK?

ASSISTANT: Sure, do you have any specifications?

USER: I want a flight with 1 connection limit.

ASSISTANT: May I know your flying and landing dates?

USER: I am departing on 01/14 and return on 01/16.

ASSISTANT: Sorry, there is no flight on your requested dates.

USER: That's ok, thank you for your information.

ASSISTANT: Thank you for reaching us.