You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: Myself Ashley Miller. For some issues I want to change my reservation, can you please help me?

ASSISTANT: Sure Ashley. Please wait for a moment I will check with your details and get back to you.

USER: Sure.

ASSISTANT: Thanks for your patience. But I did not find any flight reservation on your name.

USER: It's ok. Thank you for the information.

ASSISTANT: Thanks for approaching us.