You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you today?

USER: Please help me in cancelling my recent reservation as my meeting got cancelled.

ASSISTANT: Sure, I am here to help you with this.

USER: Thank you.

ASSISTANT: May I know your good name please?

USER: I am Donald Perez.

ASSISTANT: Please wait for a mean while.

USER: Ok.

ASSISTANT: Sorry Perez, there is no active reservation found on your name to cancel it in your database.

USER: No issues, thank you.

ASSISTANT: You are welcome.