You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you for the day?

USER: I want to cancel my recent reservation. Could you help me with that?

ASSISTANT: Sure, I am here to help you with that. May I know your name please?

USER: Larry Rodriguez here.

ASSISTANT: Please wait for a while, let me check your previous reservation status.

USER: Ok.

ASSISTANT: Thank you for waiting. There is no active reservation found on your name in our database to cancel it.

USER: That's ok, no problem. Thank you.

ASSISTANT: Most welcome, thank you for reaching us. Have a great day.