You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I am Amanda Campbell.

ASSISTANT: Ok.

USER: I am looking for a flight from AUS to EWR, can you help me out please?

ASSISTANT: Ok, shall I know your travelling dates?

USER: My trip dates are from 10/31 till 11/02.

ASSISTANT: Sorry, no flights found.

USER: That's ok, no problem. Thank you for your help.

ASSISTANT: Thank you for reaching us.