You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you today?

USER: Can you avail me to book a flight from ORD to CLT?

ASSISTANT: Sure, can you please share your journey dates?

USER: My journey dates are Sept 06 and 08.

ASSISTANT: Are you looking for any preferred connections?

USER: I need a connecting flight.

ASSISTANT: Do you have any other specifications to be met?

USER: No.

ASSISTANT: Can I have your name to proceed further?

USER: Catherine Gonzalez here.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: We found a United airlines, flight number-1012 connections-1 class-economy and fare is 100. Shall I proceed with the booking?

USER: Please proceed.

ASSISTANT: Sure, your ticket has been booked.

USER: Thanks for your kind service.

ASSISTANT: Thank you for availing us.