You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Amy Wilson here.

ASSISTANT: How can I aid you?

USER: Reserve a flight ticket that is from SFO to MSP.

ASSISTANT: Sure, do you have any specifications?

USER: I need a connecting flight.

ASSISTANT: Can you share you travelling dates?

USER: My preferable dates for travel are 11/16 to 11/18.

ASSISTANT: Give me a minute.

USER: Ok.

ASSISTANT: There is a  flight with 1 connection in airline AA. Can I book it?

USER: Yes, you can book the ticket.

ASSISTANT: Your ticket is confirmed in flight number 1007.

USER: Ok, thank you.

ASSISTANT: Thank you for reaching us.