You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I am Sharon Edwards, can you help me to book a flight ticket from Charlotte, NC - CLT to Oakland, CA - OAK?

ASSISTANT: Sure, I can help you with that. May I know your preferable travel dates please?

USER: Ok, my travel date is on 03/02 and return date is 03/04.

ASSISTANT: Ok Sharon, please wait for a while.

USER: That is ok, please go ahead. I will wait.

ASSISTANT: Delta airlines is having a flight on that route with travel charge of 200 and having 1 connection, shall I proceed for booking?

USER: Yes, that is the flight I am looking for. Please book it.

ASSISTANT: I have successfully booked your ticket with flight-1024, have a safe journey.

USER: Thank you for that valuable service in booking the flight ticket.

ASSISTANT: Thank you for choosing us.