You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I guide you for today?

USER: Steven Perez here. I would like to book a ticket from EWR to MSP, can you please help me with that?

ASSISTANT: Can you please share on what dates you are willing to travel?

USER: The travel dates are from 11/16 to 11/18.

ASSISTANT: Are you looking for a direct flight or connecting?

USER: I need a flight with 1 connection limit.

ASSISTANT: Do you have any other requirements that you are looking for?

USER: I would like to return during evening time.

ASSISTANT: Sorry, there are no flights available at your request.

USER: That's ok, thank you for your help.

ASSISTANT: Thank you for contacting us, have a nice day.