You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I assist you?

USER: Can you book a ticket from AZ-PHX to DC-DCA with a connecting flight?

ASSISTANT: Sure. May I know journey dates?

USER: I would like to travel on 02/18 and return on 02/20.

ASSISTANT: May I know your good name please?

USER: My good name is Jason Wright.

ASSISTANT: We found a direct flight available with your requirement. Shall I proceed?

USER: Do not proceed, thank you for the information.

ASSISTANT: Ok. Thank you for availing us.