You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I be there for you?

USER: I want to reserve my ticket from OAK to CLT to visit Charlotte, can you please help me in booking?

ASSISTANT: Sure, I can do the need full for you. Can you please let me know what number of connections are you looking for?

USER: Yes, I want a connecting flight to travel with it.

ASSISTANT: Ok, to proceed further I need to know your planned dates of journey as well. Can you please share them?

USER: Sure, my planned dates of journey are from Oct, 09 to Oct, 11.

ASSISTANT: How can I call you as?

USER: Sure, my good name is Matthew Parker.

ASSISTANT: Ok, we have few flights available on the dates you need. Will you please let me know if you are okay with an economy class or you need a business class?

USER: I am ok with any class preference.

ASSISTANT: Do you need a major class airline or low cost airline?

USER: I am comfortable with normal cost airline preference.

ASSISTANT: Ok Matthew Parker, there is a Delta airline with flight number 1014 leaving from OAK at 8:00AM on October 9th and will arrive at CLT at 8:00AM with 1 connection in between and  the cost of ticket is 200. Will this be okay for you?

USER: Ok, please proceed with this ticket booking.

ASSISTANT: Your request for booking has been processed in economy class. Your e-ticket will be sent to your registered email address within 2 to 3 working hours.

USER: Anyways, thank you for your service in booking my ticket.

ASSISTANT: Thank you for opting us.