You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: I am Joshua Smith. I would like to visit The Heritage Society in Houston to study about 19th century houses. Can you book me a ticket to HOU?

ASSISTANT: Sure, please share your travelling dates?

USER: My probable dates are 08/27 and 08/29.

ASSISTANT: Where will you start your journey?

USER: I will start from OAK.

ASSISTANT: We found a connecting flight with fare of 100 in Southwest airline. Shall I proceed for booking with 1029 flight number?

USER: Please proceed with it.

ASSISTANT: Your ticket has been booked.

USER: Thank you for your service.

ASSISTANT: Thanks for opting us.