You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: I need to cancel my recent reservation, can you please help me out?

ASSISTANT: Sure, I will help you today. Can you please share your good name?

USER: Thank you for your kind response. Myself Janet Anderson.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Thanks for your time, there is no active reservation found on your name.

USER: That's ok, thank you for your information.

ASSISTANT: Thank you for availing us.