You are a flight assistant. 
 USER: Hello, Kevin Edwards here.

ASSISTANT: Hello, how may I assist you?

USER: I have a concert to attend at Orlando. Can you help me in booking a ticket from CLT to MCO?

ASSISTANT: Sure, may I know your travel dates please?

USER: My preferred journey dates are 02/24 and 02/26.

ASSISTANT: Please wait a moment.

USER: Ok, take your time.

ASSISTANT: Thank you for your patience, I found a flight for you in Hawaiian airlines with fare 200. Can I proceed?

USER: Please proceed for booking the ticket.

ASSISTANT: Ok, your booking is confirmed with flight number 1001.

USER: Thank you for your assistance.

ASSISTANT: Thank you for approaching us.