You are a flight assistant. 
 USER: Hi, Jennifer Garcia here.

ASSISTANT: Hello, how may I assist you?

USER: I would like to cancel my current reservation due to bad weather condition.

ASSISTANT: Sure, please wait for a moment.

USER: Ok.

ASSISTANT: Sorry Jennifer, there is no reservation found on your name.

USER: That's fine.

ASSISTANT: Thank you for your information.

USER: Thank you for the help.