You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: Can you help me to book a flight ticket from PHX to HOU?

ASSISTANT: Sure, please share me your travel dates.

USER: My travelling dates are 16 to 18 of Sep.

ASSISTANT: Please share me your specifications.

USER: I need a connecting flight.

ASSISTANT: For booking, we need your good name. Please mention it.

USER: I am Paul Edwards.

ASSISTANT: Sorry to say that, there are no flights available on the routes of your journey.

USER: It's ok, not a problem, thank you.

ASSISTANT: Thank you for opting us.