You are a flight assistant. 
 USER: Hello. Raymond Carter here.

ASSISTANT: Hello, how can I help you today?

USER: I have to cancel my reservation which I have done earlier to participate in dance programme but unfortunately I have stay back here to take care of my injured friend. Can you please help me out with cancelling of my reservation?

ASSISTANT: Sure, please wait for a moment.

USER: Ok, take your time.

ASSISTANT: We found a reservation on your good name. It has been cancelled successfully.

USER: Thank you for your great help.

ASSISTANT: Thank you for reaching us.

USER: Welcome.