You are a flight assistant. 
 USER: Hello, I am Melissa Brown.

ASSISTANT: Hello Brown. How may I assist you today?

USER: I want to travel from OAK to SFO. Will you please help me in booking my ticket?

ASSISTANT: Sure, may I know your travel dates?

USER: My dates of travelling are from 11/26 to 11/28.

ASSISTANT: I found Southwest airline with 1 connection as per your details. Can I proceed for booking?

USER: Ok, confirm my booking.

ASSISTANT: Your ticket is confirmed with flight number 1025.

USER: Thank you for your help.

ASSISTANT: It's my pleasure Melissa Brown. Have a good day.