You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: My name is Nicholas Robinson.

ASSISTANT: Nicholas, how can I assist you?

USER: Can you please check whether there are any flights available from HOU to DFW?

ASSISTANT: Sure, may I know your journey dates?

USER: Sure, my travelling dates will be 03/17 and 03/19.

ASSISTANT: Please hold on for a while.

USER: Ok.

ASSISTANT: Flight 1023 of Southwest airlines is providing service with 1 connection.

USER: Ok, proceed with my booking.

ASSISTANT: Your ticket is confirmed.

USER: Thank you.

ASSISTANT: Thank you for reaching us.