You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: I am Donna Thompson. I want to book a ticket from SFO to BOS to meet my uncle, can you help me in booking?

ASSISTANT: Sure, I am here to help you in booking, please share your travelling dates?

USER: I am departing on 04/22 and return on 04/24.

ASSISTANT: Southwest airline is providing flight with connection 1 as per your details, can I proceed to booking?

USER: Please proceed for booking.

ASSISTANT: I confirmed your ticket by flight number 1021.

USER: Thank you.

ASSISTANT: It's my pleasure, have a nice day.