You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. What can I do for you?

USER: Can you please make my reservation from BOS to DTW?

ASSISTANT: Sure, may I know your travel dates?

USER: Sure, my trip dates are Nov 16 and Nov 18.

ASSISTANT: On which name do you like to reserve this ticket?

USER: My name is Kathleen Smith.

ASSISTANT: Do you like connecting flight or direct flight?

USER: I need a connecting flight.

ASSISTANT: Do you have any specifications?

USER: My depart time is afternoon.

ASSISTANT: We found a economy class flight on your details with Hawaiian Airline, flight number: 1021. Shall I book this ticket for you?

USER: Ok, please proceed.

ASSISTANT: Your ticket has been reserved on your name Kathleen Smith.

USER: Thank you for your help.

ASSISTANT: Thank you.