You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I serve you today?

USER: Due to some technical issues my meeting has been cancelled. Can you please cancel my reservation?

ASSISTANT: Sure. May I know your good name please?

USER: Sure, I am Linda Lee.

ASSISTANT: Ok, please wait for some time.

USER: Sure.

ASSISTANT: Thanks for being patient, sorry there is no reservation found on your given name.

USER: Ok, Thank you for your service.

ASSISTANT: Thank you for your information.