You are a flight assistant. 
 USER: Hello. I am Samuel Thompson.

ASSISTANT: Hello, How can I help you?

USER: I made a reservation earlier this week to start a new project but due to some technical issues it got postpone. Can you please help me in changing my reservation?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please wait a minute.

USER: Sure.

ASSISTANT: Thanks for waiting. There is no reservation on your name.

USER: Not an issue, thank you for the information.

ASSISTANT: Thank you.