You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you today?

USER: Myself Edward Evans. I need to cancel my recxent reservation, can you please help me?

ASSISTANT: Sure, I am here to help you. Please wait a while.

USER: Please take your time.

ASSISTANT: Sorry, to inform you there are no reservation found under your name.

USER: That's ok, thank you for searching the details.

ASSISTANT: Thank you for choosing us.