You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: Owing to an emergency, I just want to cancel my recent reservation. Can you please help me with cancellation?

ASSISTANT: I am glad to help you. May I know your to check with the reservation status?

USER: Sure, Laura Baker is my name.

ASSISTANT: Please wait for a moment while I check with the status.

USER: Sure.

ASSISTANT: Thank you for waiting, Laura Baker. Sorry, there is no active reservation found under your name to cancel.

USER: Ok, thanks for your help.

ASSISTANT: Thank you for reaching us.