You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Dorothy Collins.

ASSISTANT: How can I help you?

USER: I would like to attend a pioneer festival at Houston, so can you book a ticket from Oakland?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Can you please share your planned journey dates?

USER: I want to depart on 18th June and return back on 20th June evening.

ASSISTANT: At which airport you would like to land in Houston?

USER: Houston airport code is IAH.

ASSISTANT: Do you need a lay by in between your journey?

USER: Yes, I need a lay by.

ASSISTANT: Please, wait a minute.

USER: Sure.

ASSISTANT: Thank you for waiting, there is a flight available with price 200 and single connection in Jet Blue airline. May I confirm your ticket in economy class?

USER: Let me know the return time, please?

ASSISTANT: Arrival time is 13:00 PM. Shall I proceed?

USER: Do not proceed.

ASSISTANT: Ok.

USER: Thank you for your service.

ASSISTANT: Thank you for approaching us.