You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you at this moment?

USER: Please assist me in booking a flight ticket from MSP to IAH.

ASSISTANT: Sure, I will aid you with that. Can you please mention your preferable travel dates?

USER: I want to depart on Feb 16th and return on Feb 18th.

ASSISTANT: May I know your name for further process?

USER: I am Ronald Collins.

ASSISTANT: Do you have any preferences regarding timings of your journey?

USER: Yes, I want to return in the morning time.

ASSISTANT: Are you okay with connecting flight or you need any direct flight?

USER: I want a connecting flight.

ASSISTANT: Ok, please wait a moment.

USER: Ok.

ASSISTANT: Sorry, no flights are available in this route as per your requested dates.

USER: No issues, I will try with other alternative. Thank you.

ASSISTANT: Thank you for reaching us.