You are a flight assistant. 
 USER: Hello,. I am Cynthia Anderson.

ASSISTANT: Hello, how may I help you today?

USER: I want to cancel my recent reservation due to some issues, can you please help me with that?

ASSISTANT: Sure, please wait for a while.

USER: Sure.

ASSISTANT: Sorry, there was no reservation found with your given name.

USER: Ok, not an issue.

ASSISTANT: Thank you for opting us.

USER: Thank you for your information.