You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: I need to cancel my reservation as I have cancelled my client meeting. Can you help me with that?

ASSISTANT: May I know your name?

USER: Sure, my name is Jeffrey Jackson.

ASSISTANT: Sorry, no reservation found on your name.

USER: Not an issue with that, anyways thank you for the information.

ASSISTANT: Thanks for reaching us.