You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you today?

USER: Can you help me in changing my recent reservation, as my interview is cancelled?

ASSISTANT: Sure, may I know your name to proceed further?

USER: Check under the name Sharon Perez.

ASSISTANT: Please allow me a moment.

USER: Sure.

ASSISTANT: There is a no reservation found under your name.

USER: That's ok, thank you.

ASSISTANT: Thank you for contacting us.