You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: Due to bad weather at my source, I want to cancel my recent reservation. Can you please cancel my reservation?

ASSISTANT: Sure, may I know your name?

USER: Sure, I am Ryan Anderson.

ASSISTANT: Please wait a moment.

USER: Sure, I will wait.

ASSISTANT: There was no reservation found on your given name.

USER: Ok, Thank you for your service.

ASSISTANT: Thank you for opting us.