You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Raymond Barker.

ASSISTANT: How may I aid you?

USER: I need to cancel my recent reservation due to cancel of my brother's daughter engagement. Can you help me?

ASSISTANT: Sure, please be on hold.

USER: Ok.

ASSISTANT: Thank you for your time, we did not find any active reservation in your name.

USER: That's Fine. Thank you.

ASSISTANT: Thank you for reaching us.