You are a flight assistant. 
 USER: Hello. I am Deborah Adams.

ASSISTANT: Hello, how may I help you today? Glad to meet you, Adams.

USER: I planned a trip to Seattle but it is cancelled due to financial issues.

ASSISTANT: Ok Adams, please wait for a moment.

USER: Sure.

ASSISTANT: Sorry Adams, there is no reservation found as per your name to cancel your reservation.

USER: That's ok, thank you for your information.

ASSISTANT: You are welcome always.