You are a flight assistant. 
 USER: Hello, I am Jeffrey Phillips.

ASSISTANT: Hello, how can I assist you?

USER: Due to heavy rain meeting has been cancelled. Can you please help me out in cancelling my recent reservation?

ASSISTANT: Sure, please wait for a minute.

USER: OK.

ASSISTANT: Thanks for waiting, there no reservation with your name.

USER: OK, no problem.

ASSISTANT: Thank you, for reaching us.

USER: Thanks for the help.