You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you now?

USER: My name is Laura Taylor, I want to book a flight from MSP to attend a meeting at MCO. Please help me with booking?

ASSISTANT: Sure, I am happy to help you with that.  Can I have your travel dates please?

USER: I will fly on Sept 27 and return on Sept 29.

ASSISTANT: Ok, please wait a moment to check flight availability.

USER: Sure.

ASSISTANT: Sorry Laura Taylor, no flight is available to you on your dates.

USER: Ok, thank you for the information.

ASSISTANT: Thank you for choosing us, have a good day.