You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Kenneth Carter.

ASSISTANT: How may I be at your service, Kenneth Carter?

USER: I want to meet my grandparents who are staying at New York, EWR.

ASSISTANT: Ok.

USER: Can you help me in booking a flight ticket on 12/04?

ASSISTANT: Sure, I am perky to help you. On which date you want to return?

USER: I will be return on 12/06.

ASSISTANT: What is your source point?

USER: I am boarding at Washington, IAD.

ASSISTANT: Are you having any preferences?

USER: I need 1 connecting flight.

ASSISTANT: Ok, please hold on. Thanks for waiting.

USER: Ok.

ASSISTANT: You have 1029 flight with 1 connection of price 100 in Southwest airline.

USER: Ok, You can proceed.

ASSISTANT: Ticket has been reserved with your name.

USER: Thanks for your assistance.

ASSISTANT: Thank you for availing us.