You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I serve you?

USER: My name is Michelle Rodriguez. I want to cancel my recent reservation due to my exams got postponed.

ASSISTANT: Ok, Wait a moment.

USER: Sure.

ASSISTANT: Thanks for your time. We did not find any reservation against your name.

USER: Ok, No problem. Thanks for the information.

ASSISTANT: Thank you for reaching us, Have a great day.