You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you?

USER: I want to cancel my recent reservation due to cancel of my event.

ASSISTANT: Sure, I am here to help you out with that. Can you please share your name to check your reservation status?

USER: I am Jacob Young.

ASSISTANT: Ok, please give me a moment.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found on your name in our records.

USER: No worries, thank you for the information.

ASSISTANT: Thank you for reaching us.