You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, what services are you seeking from us?

USER: Can you help me in doing a reservation from CLT to ORD?

ASSISTANT: Sure, On which dates would you like me to book a flight ticket for you?

USER: My journey dates are May 25 to 27.

ASSISTANT: On what name, do I need to reserve the ticket?

USER: I am Dorothy Adams.

ASSISTANT: Which flight you have preferred to travel either a connecting flight or a direct flight?

USER: I prefer direct flight to travel.

ASSISTANT: May I know if you prefer to have any other comforts in your journey?

USER: No, please go ahead.

ASSISTANT: Sorry to say that, there are no flights available on the routes of your journey.

USER: Ok, no issues. Thank you for the information.

ASSISTANT: Thank you for connecting with us.