You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: I am planning to visit New York, can you please book me a ticket from PHX to EWR?

ASSISTANT: Sure, may I know your planned dates to travel?

USER: My preferable journey dates are from 08/11 to 08/13.

ASSISTANT: There is a direct flight available on your requested dates from Hawaiian airlines.

USER: Please find 1 connection limit flight on this route.

ASSISTANT: May I know your good name please?

USER: My name is Eric Green.

ASSISTANT: There is no flight available for your request.

USER: Ok, not an issue. I will find any alternate for this trip. Thank you for providing information.

ASSISTANT: Thank you for reaching us.