You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: I am Catherine Thompson. I want to book a flight ticket from JFK to OAK. Could you help me in booking?

ASSISTANT: Sure, let me know your travelling dates?

USER: My travelling dates are from April 15-17.

ASSISTANT: Thanks for your details, we found a connecting flight 1002 in Southwest airline with fare 100. Shall I proceed?

USER: Yes, please proceed.

ASSISTANT: Your flight ticket has been confirmed.

USER: Thank you.

ASSISTANT: Thank you.