You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you out?

USER: I want to go for a refreshment trip to PHL from MSP, can you book a flight?

ASSISTANT: Sure, I will help you in booking the ticket. May I know your travelling dates please?

USER: My travelling dates are 12/20 and 12/22.

ASSISTANT: Can I know your name please?

USER: My name is Sharon Nelson.

ASSISTANT: Do you need any specifications in airlines?

USER: I would like to travel in a connecting flight.

ASSISTANT: There is a flight with connection 1 and price 300, can I proceed?

USER: Proceed with booking.

ASSISTANT: Ok, your ticket has been booked with flight number 1028.

USER: Thank you.

ASSISTANT: Thank you for reaching us.