You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you today?

USER: I need to cancel my reservation as my plan to submit my project got delayed.

ASSISTANT: Sure, for that I need to know your good name. Can you provide it?

USER: Anna Carter is my name.

ASSISTANT: Ok, please give me a moment I will check the reservation by this name.

USER: Sure.

ASSISTANT: Thanks for your time, unfortunately there is no reservation found by this name.

USER: Ok, thank you for your response.

ASSISTANT: Thanks for picking us, have a nice day.