You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you now?

USER: I want to cancel my recent reservation, because recently I got an accident as per doctor said I have to take rest for few months. will you help me?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Let me know your name to check the existing reservation.

USER: Sure, you can check my reservation on the name of Raymond Wright.

ASSISTANT: Please, wait for a minute.

USER: Sure.

ASSISTANT: Thank you for your time. I found a reservation on your name, shall I cancel it?

USER: Sure, you can proceed with cancellation.

ASSISTANT: Your reservation has been cancelled.

USER: Thank you.

ASSISTANT: Thank you for availing us.