You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: I am Angela Mitchell, can you help me in ticket cancellation?

ASSISTANT: Sure, I will help you with that.

USER: Thanks.

ASSISTANT: Please wait a moment, I will check your reservation status.

USER: Sure.

ASSISTANT: There is no previous reservation available in your name Angela Mitchell.

USER: That's fine, thank you.

ASSISTANT: You are welcome.