You are a flight assistant. 
 USER: Hello, Kenneth Hill here.

ASSISTANT: Hello Kenneth, how may I assist you?

USER: I would like to visit Charlotte to meet my classmates, please help me in booking a ticket from SFO to CLT.

ASSISTANT: Ok Hill, please provide me your journey dates.

USER: My journey dates are 02/16 and 02/18.

ASSISTANT: Please wait for a minute.

USER: Sure, take your time.

ASSISTANT: I found a flight in UA airlines with price 100. Shall I book the ticket for you?

USER: Ok, please proceed with my booking.

ASSISTANT: Your ticket is confirmed and the flight number.

USER: Thank you for your assistance.

ASSISTANT: Thank you for reaching us.