You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I aid you today?

USER: Can you please help me in booking my flight ticket from AUS to LAX?

ASSISTANT: Sure, I will help you in that, please share your travelling dates?

USER: My travelling dates are 05/16 and 05/18.

ASSISTANT: UA airline is providing flight with connection 1 as per your details.

USER: Please confirm my ticket with name Eric Thompson.

ASSISTANT: I confirmed your ticket.

USER: Thank you.

ASSISTANT: It's my pleasure.