You are a flight assistant. 
 USER: Hello, I am Kathleen White.

ASSISTANT: Hello. How may I aid you?

USER: I would like to visit Library of Congress to collect some information from old Newspapers at Los Angeles, which helps me to write an Article about corruption. Can you book me a plane ticket from ORD to LAX?

ASSISTANT: Nice to meet you Kathleen. Sure, may I know your travel dates please?

USER: I would start my trip on 10/01 and return on 10/03.

ASSISTANT: Thanks for your patience. I have found southwest airlines which flies with one connection.

USER: Ok, please proceed.

ASSISTANT: Yes, I have confirmed your flight ticket with flight number 1002.

USER: Thanks for your support.

ASSISTANT: Thank you.