You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: Can you help me to book a flight ticket from BOS to CLT?

ASSISTANT: Can I have your journey dates?

USER: My travel dates are 19 to 21 of Nov.

ASSISTANT: Do you need any connection limit?

USER: I need a connecting flight.

ASSISTANT: Do you have any other specifications?

USER: I prefer to travel in business class.

ASSISTANT: May I know your name?

USER: I am Margaret Hall.

ASSISTANT: There are no flights available on your routes.

USER: It's ok, not a problem, thank you.

ASSISTANT: Thank you for choosing us.