You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you today?

USER: Moving for an emergency, can you please cancel my recent reservation?

ASSISTANT: Sure, may I know your name to check for the previous reservation?

USER: My previous reservation was confirmed with in the name of Jerry Garcia.

ASSISTANT: Ok, let me check for the previous reservation. Jerry, there is no reservation found under your name.

USER: Ok, fine not an issue. Thank you for informing.

ASSISTANT: Thank you for contacting us.