You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I am Katherine Brown. I am looking for a flight from SFO to HOU, can you reserve a  flight ticket please?

ASSISTANT: Ok, may I know your travel dates to see for the flights availability?

USER: My trip dates are from 01/10 till 01/12.

ASSISTANT: There is a flight available with 1 connection limit and the airlines is southwest. can I book.

USER: Please proceed with it.

ASSISTANT: The booking is done and the flight number is 1014.

USER: Thank you for your help.

ASSISTANT: Thank you for connecting with our agency.