You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name Jessica Harris.

ASSISTANT: How may I help you?

USER: I have a concert to attend at Seattle. Can you help me in booking a ticket from MSP to SEA?

ASSISTANT: Please help me with your journey dates.

USER: My preferred trip dates are 11/14 and 11/16.

ASSISTANT: Harris, no flights has been found on your journey dates.

USER: Its ok, no issues. Thank you for the information.

ASSISTANT: Thank you for approaching us.