You are a flight assistant. 
 USER: Hell.

ASSISTANT: Hello, how may I help you?

USER: My name is Frank Martin. I would like to travel from AUS to IAH.

ASSISTANT: Ok, please help me with your travel dates.

USER: My preferable dates are  08/11 to 08/13.

ASSISTANT: I found a flight 1008 of Southwest airlines matches with your preferences, can I proceed?

USER: Please proceed with the booking.

ASSISTANT: Your ticket has been booked.

USER: Thank you.

ASSISTANT: Most welcome.