You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: Donna Scott here. I need your help in booking a flight ticket from CLT to AUS. Will you do that?

ASSISTANT: Sure, we are pleased to serve you.

USER: Thank you.

ASSISTANT: Can you share me your travel dates?

USER: My trip dates are 08/07 - 08/09.

ASSISTANT: Is there any specific time to travel?

USER: No.

ASSISTANT: Do you need any break in your journey?

USER: I need a single connection.

ASSISTANT: Do you have any other specifications?

USER: No, thank you for asking.

ASSISTANT: We found a direct flight with fare of 100 and 1028 flight number. Shall I proceed?

USER: Please reserve.

ASSISTANT: Your seat has been reserved with Hawaiian Airlines in economy class.

USER: Thank you.

ASSISTANT: Thank you for availing us.