You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I want to cancel my recent reservation.Can you help me for that one?

ASSISTANT: Sure, I am glad to help you with that. Can you please share your name?

USER: Sure, Ruth Harris here.

ASSISTANT: Please allow me a moment.

USER: Sure.

ASSISTANT: Sorry, no reservation found on your name in our database.

USER: No issues, thank you for the information.

ASSISTANT: Thank you for reaching us, have a nice day.