You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you?

USER: I need to change my current reservation due to urgent meeting, can you help me with that?

ASSISTANT: Sure, I am here to help you. Can you please mention your good name?

USER: I am Deborah Jones.

ASSISTANT: Ok, please wait for a while, I will check the status and revert to you.

USER: Sure.

ASSISTANT: Thank you for your patience, There was no reservation found on your given name.

USER: That's ok. Thank you for your service.

ASSISTANT: Thank you for choosing us.