You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: I would like to change my destination airport code, please help me in changing my existing reservation.

ASSISTANT: Sure, may I know your name to check for the previous reservation?

USER: My name is Sharon Smith.

ASSISTANT: Please allow me a moment.

USER: Sure, take your time.

ASSISTANT: There is no reservation found under your name in our data base.

USER: Ok, no issues. Thank you for your information.

ASSISTANT: Thank you for contacting us.