You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I be your helping hand?

USER:  want to cancel the  reservation, why because my friends already done the  reservation with some other airline. Please help me out in this.

ASSISTANT: Sure, I am here to help you.

USER: Ok.

ASSISTANT: I need your name to check the previous reservation.

USER: My reservation was made with the name of Stephanie Smith, so check with this name.

ASSISTANT: Please wait, I will revert to you in a while.

USER: Sure, I will wait.

ASSISTANT: Thank you for being patience.

USER: Fine.

ASSISTANT: We did not find any reservation on your name.

USER: Not a issue. Thank you for your quick response.

ASSISTANT: Thank you for approaching us.