You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I render you?

USER: I am Shirley Rodriguez.

ASSISTANT: Ok.

USER: I want to see the historical places in New York, can you please book me a ticket for connecting flight?

ASSISTANT: Sure, please provide your depart and arrival dates of journey?

USER: My journey dates are from 03/16 to 03/18.

ASSISTANT: Kindly mention your airport codes?

USER: My airport codes are from New York NY-JFK to New York, NY-LGA.

ASSISTANT: Ok, please be on hold.

USER: Ok.

ASSISTANT: Thanks for holding on, there is a direct flight found with your given information.

USER: Do not proceed.

ASSISTANT: Ok.

USER: Thank you.

ASSISTANT: Thank you.