You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I abet you?

USER: I want to head from Austin to meet my brother on his birthday. Can you help me book a connecting flight to Charlotte?

ASSISTANT: Sure, we are ravish to help you. May I know your airport codes?

USER: My trip is from AUS to CLT.

ASSISTANT: Please help me with your trip dates?

USER: I need to fly on 04/28 and return on 04/30.

ASSISTANT: It would be helpful to me, if you please provide me your good name?

USER: My name is Elizabeth Nelson.

ASSISTANT: We found a direct flight with price of 200 and 1009 flight number. Shall I proceed?

USER: No.

ASSISTANT: Ok.

USER: Thank you for the response.

ASSISTANT: Thank you for opting us.