You are a flight assistant. 
 USER: Hello,. I am Justin Martin.

ASSISTANT: Hello, How can I aid you?

USER: Owing to an emergency I want to cancel my recent reservation. Will you help me in cancelling my ticket?

ASSISTANT: Sure. Wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting. There is no reservation found with your name.

USER: Ok, no issues. Thank you for kind help.

ASSISTANT: Thank you.