You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I need you to cancel my recent booking.

ASSISTANT: Sure, I am here to help you. Can you please share your name to check your reservation status?

USER: Please help me. Edward Parker here.

ASSISTANT: Ok, please give me a moment.

USER: Sure, take your time.

ASSISTANT: Sorry, there is no reservation found on your name in our records.

USER: That's ok. Thank you.

ASSISTANT: Thank you for choosing us.