You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I aid you?

USER: I am Mark Rodriguez. I am looking for a flight from PHX to JFK, can you help me out please?

ASSISTANT: Sure, may I know your travel dates please?

USER: My trip dates are from 11/03 till 11/05.

ASSISTANT: Thanks for your patience. I have found Delta airlines which flies with one connection.

USER: Please proceed with it.

ASSISTANT: Yes, I have confirmed your flight ticket.

USER: Thank you for your help.

ASSISTANT: Thank you.