You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Please book a flight ticket from MSP to IAH?

ASSISTANT: Sure, can you please share your travelling dates?

USER: My journey dates are Dec 31 and Jan 02.

ASSISTANT: Do you need any break in between the journey?

USER: I need a connecting flight.

ASSISTANT:      May I know your name please?

USER: I am Ryan Parker.

ASSISTANT: Please let us know if you have any other specifications.

USER: No.

ASSISTANT: Please wait a minute.

USER: Sure.

ASSISTANT: Thank you for your time, sorry no flights found with your details.

USER: No problem, thank you for your information.

ASSISTANT: Thank you for reaching us, have a nice day.