You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I be your helping hand today?

USER: Can you aid me to cancel my reservation due to emergency?

ASSISTANT: Sure, I am here to help you with cancellation. May I know your good name please?

USER: Deborah Perez here.

ASSISTANT: Please wait for a while, I will check with the reservation on your name and revert to you.

USER: Sure, I will wait.

ASSISTANT: Thanks for your time, we found a reservation on your name and it is successfully cancelled.

USER: Thank you for the help.

ASSISTANT: Thank you for opting us.