You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: Nicole Johnson here. Do you have any direct flight from DFW to PHX?

ASSISTANT: I will search as per your preferences. Can I have your journey dates please?

USER: My journey dates are 08/19 and 08/21.

ASSISTANT: Please give me a minute.

USER: Sure.

ASSISTANT: There are no direct flights available for you, Nicole.

USER: That's fine, thanks for your information.

ASSISTANT: Thank you for contacting us, have a good day.