You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I support you?

USER: Can you help me to cancel my reservation?

ASSISTANT: Sure, will you please let me know your name?

USER: I am Anthony Jackson.

ASSISTANT: Ok, let me check the current status and revert you.

USER: Sure.

ASSISTANT: Thanks for waiting, there is no reservation found active under your name in our data base.

USER: No issues, thank you for the checking.

ASSISTANT: Thank you for approaching us.