You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you at this moment?

USER: I need you to cancel my recent reservation. Please help me.

ASSISTANT: Sure, I am happy to help you with that. Can I have your good name please to check your reservation status?

USER: Anthony Wilson here.

ASSISTANT: Ok, please wait a moment.

USER: Sure, I will wait.

ASSISTANT: Sorry Anthony Wilson, no reservation has found under your name to cancel.

USER: That's ok. Thank you.

ASSISTANT: Thank you for choosing us, have a good day.