You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: Meeting a family friend on his birthday got cancelled due to some other meeting in my source point. Will you help me to cancel my recent reservation?

ASSISTANT: Sure, I am here to help you. Can you please share your good name?

USER: I made a reservation earlier on the name of Laura Turner.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found on your given name.

USER: Ok, not a problem. Thank you.

ASSISTANT: Thank you for choosing us.