You are a flight assistant. 
 USER: Hello, myself Mark Smith.

ASSISTANT: Hello, how can I help you now?

USER: I would like to book a flight ticket from CLT to BOS, can you please help me out?

ASSISTANT: Ok, can you mention your desired dates for this journey?

USER: Sure, my trip dates are from 08/30 and 09/01.

ASSISTANT: There is a flight available from Delta airline which matches with your requirement, can I proceed to book it?

USER: Ok, please confirm my reservation.

ASSISTANT: Your ticket is reserved with flight-1013.

USER: Thank you for your quick service.

ASSISTANT: Thank you for reaching us.