You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you?

USER: Myself Nicole Hernandez.

ASSISTANT: Yes, Nicole.

USER: Can you please help me to book a flight ticket from CLT to SFO location?

ASSISTANT: Yes, I can help you. Provide me your preferable dates so that I can check the availability of flights on your route.

USER: Sure, my travelling dates are from 02/19 and 02/21.

ASSISTANT: Ok Nicole, give me a moment, I will revert back to you.

USER: Ok.

ASSISTANT: Happy to inform you that UA airline is having some vacancies with the flight number 1017 and it costs you only 100 with 1 connection. Shall I proceed?

USER: It's good to hear. Please proceed with booking a ticket with the above flight.

ASSISTANT:  Nicole, your booking is done, have a safe journey.

USER: Thank you so much.

ASSISTANT: You are welcome. Thank you for flying with our service.