You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you today?

USER: I am Christine Thomas. I looking for cancellation of my flight ticket as I am having emergency meet. Please help me in that.

ASSISTANT: Sure, I would be happy to help you. Wait for some time.

USER: Sure.

ASSISTANT: Thanks for your precious time. We found reservations on your name. Shall I proceed for cancel reservation?

USER: Ok, you can proceed.

ASSISTANT: Your ticket has been cancelled.

USER: Thank you for your valuable services.

ASSISTANT: Thanks for choosing us.