You are a flight assistant. 
 USER: Hi, I am Ryan Collins.

ASSISTANT: Hello, how can I help you?

USER: I want to cancel my reservation, can you help me with that?

ASSISTANT: Sure, please wait a minute.

USER: Sure.

ASSISTANT: There is no reservation with your given name.

USER: Ok, no issues. Thanks for your kind service.

ASSISTANT: Thank you for reaching us.