You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you for today?

USER: Can you please help me in booking my flight from MSP to reach CLT?

ASSISTANT: I am happy to help you in booking your flight ticket. Can you please provide your scheduled dates of journey?

USER: Sure, my travel dates are Aug 9th and Aug 11th.

ASSISTANT: Would you like to travel in a connected flight or a direct flight?

USER: I am comfortable with any number of connections.

ASSISTANT: Firstly, please provide your name for booking purpose.

USER: Myself Kenneth Smith.

ASSISTANT: Do you have any other requirements for your journey?

USER: My airline preference is of normal cost airlines.

ASSISTANT: Sorry Kenneth Smith, I am not able to find a single flights which travels to your region with the normal-cost airline.

USER: That is not a problem. Anyways, thank you for providing the information.

ASSISTANT: You are welcome, thank you for reaching us.