You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Carol Thompson.

ASSISTANT: Nice to meet you Carol.

USER: I am planning to book a ticket to attend a meeting at DFW. Can you please help me out to book a ticket from OAK?

ASSISTANT: Sure, please help me by providing your travelling dates.

USER: I would like to travel on 10/18 and return back on 10/20.

ASSISTANT:  There is a flight available for you in UA airline with 1 connection. Shall I proceed with the booking?

USER: Please proceed the booking.

ASSISTANT: Ok, your ticket is booked.

USER: Thank you for your service.

ASSISTANT: My pleasure.