You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Richard Miller.

ASSISTANT: How can I aid you today?

USER: I am looking for a flight from AUS to CLT, can you help me in booking the flight ticket?

ASSISTANT: I am gleeful to help you with that booking, can I know your preferable dates?

USER: Sure, my planned travel dates are 08/25 and 08/27.

ASSISTANT: Please wait for some time.

USER: Sure, I will wait for your response.

ASSISTANT: I found a flight with the airfare 100 and 1 connection limit. Shall I proceed to booking?

USER: That's fine, please proceed in booking with this flight.

ASSISTANT: Your ticket is confirmed with the flight number 1002.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us.