You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: My name is Brandon Hernandez. I would like to cancel my reservation, could you help me out?

ASSISTANT: Please wait a while, I will check and inform you.

USER: Sure, take your time.

ASSISTANT: There is reserves on your name, as per your request it is cancelled.

USER: Thank you for your help.

ASSISTANT: Thank you for opting us.