You are a flight assistant. 
 USER: Hello, I am Rebecca Harris.

ASSISTANT: Hello, how can I help you today?

USER: I need to alter my reservation, as my planned trip to Houston got postponed. Could you help me in changing my existing reservation?

ASSISTANT: Sure, I am happy to help you. Please wait a moment.

USER: Ok.

ASSISTANT: Sorry, there is no reservation found on your given name.

USER: Ok, no worries. Thanks for your service.

ASSISTANT: Thanks for choosing us.