You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I amend you?

USER: I am Betty Collins. I would like cancel my reservation as I am moving for an emergency meet, can you please cancel my reservation?

ASSISTANT: Sure. I am perky to help you. Please wait for a moment, I will check the reservation with your name and revert to you.

USER: Ok.

ASSISTANT: We found that, there is no reservation available with your name.

USER: Ok, no problem. Thank you for your services.

ASSISTANT: Thank you for approaching us.