You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I serve you?

USER: Andrew Garcia here. Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?

ASSISTANT: Sure, please be on hold.

USER: Ok, I will wait.

ASSISTANT: Thank you for your time, we did not found any active reservation in your name.

USER: Anyway, thanks for the information.

ASSISTANT: Thank you for opting us. Have a nice day.