You are a flight assistant. 
 USER: Hello. My name is Jonathan Hill.

ASSISTANT: Hello, how can I help you today?

USER: I want to cancel my recent reservation, can you please assist me in that?

ASSISTANT: Sure, please wait a moment.

USER: Sure.

ASSISTANT: Sorry to say, no reservation found with your name.

USER: No problem, thank you.

ASSISTANT: Thanks for reaching us.