You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I am Katherine Brown, I need to cancel my recent reservation due to cancel of my seminar at New York. Could you please help me?

ASSISTANT: Sure, we are here to help you. Wait for some time.

USER: Sure.

ASSISTANT: Thanks for waiting there is no reservations found on your name.

USER: No worries, thank you for the information.

ASSISTANT: Thanks for approaching us.