You are a flight assistant. 
 USER: Hello. I am Donald Collins.

ASSISTANT: Hello, how may I render you today?

USER: I want to go for The Billy Graham library at Charlotte, can you please help me in reservation?

ASSISTANT: Sure, can you share your journey dates?

USER: My travel dates are from 03/08 to 03/10.

ASSISTANT: Could you please share your journey points?

USER: I would like to stat from TX-DFW and destination is at NC-CLT.

ASSISTANT: Do you need any flag stop in between your journey?

USER: Yes, I need a flag stop.

ASSISTANT: Ok, please wait for a while.

USER: Ok.

ASSISTANT: Thanks for waiting. We found a Southwest airline, 1009 flight with fare 100 that matches with your details.

USER: You can proceed with booking.

ASSISTANT: Your ticket has been booked.

USER: Thank you.

ASSISTANT: Thank you for communicating with us.