You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Susan Rodriguez.

ASSISTANT: How can I assist you?

USER: I want to book a ticket from MCO to EWR to meet my uncle, can you help me in booking?

ASSISTANT: Sure, may I know your journey dates please?

USER: I am departing on 08/11 and return on 08/13.

ASSISTANT: Please wait for a minute.

USER: Sure.

ASSISTANT: Susan, there are no flights available at this moment.

USER: That's ok, thank you for your information.

ASSISTANT: Thank you for choosing us.