You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: My name is James Lewis from Phoenix and I want to book the flight ticket from PHX to SEA. Can you please help?

ASSISTANT: Sure, I will help you to book a flight ticket. Let me know your travelling dates.

USER: My travel dates are 10/11 and 10/13.

ASSISTANT: Please give me a moment. Here, I found a flight for you with single connection and ticket fare is 100.

USER: I need a direct flight.

ASSISTANT: Sorry, no direct flights are available on your route.

USER: Not an issue, thank you for the information.

ASSISTANT: Welcome, have a nice day. Thank you for choosing us.