You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I am Eric Gonzalez. I would like to cancel my reservation which is under my name. Can you please help me with that?

ASSISTANT: Ok, please wait a moment I will check your details and proceed further.

USER: Sure, take your time.

ASSISTANT: Ok, I found a reservation on your name and cancelled it successfully.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us, have a nice day.

USER: You are welcome.