You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: I am Carol Scott, can you please help me to book my flight ticket from PHL to ORD?

ASSISTANT: When would you like to travel please?

USER: I have to meet my sister on her birthday, so I have to depart on 11/09 and return on 11/11.

ASSISTANT: For youe destination JetBlue airline is available with 1 connection and ticket price is just 100. Shall I proceed the process?

USER: That's fine for me, please book the ticket.

ASSISTANT: Your reservation is confirmed with flight 1002. have a safe journey.

USER: Thank you very much.

ASSISTANT: Thank you and have a nice day.