You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: My name is Kathleen Harris. I want to cancel my recent reservation, due to my interview has been cancelled. Can you aid me with that?

ASSISTANT: Sure, I can help you. Give me a minute.

USER: Sure.

ASSISTANT: Thanks for your time. We didnt found any reservation by this name.

USER: Ok, no problem. Thanks for your help.

ASSISTANT: Thank you for contacting us.