You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I serve you?

USER: Please book me flight ticket to Oakland to enjoy my trip.

ASSISTANT: Sure. May I know your good name?

USER: Sharon Turner is my name.

ASSISTANT: Let me know your trip dates.

USER: My travelling dates are 03/20 and 03/22.

ASSISTANT: Could you please share your airport codes?

USER: My journey points are CO-DEN to CA-OAK.

ASSISTANT: Please, wait.

USER: Sure.

ASSISTANT: There is a flight with airline: South west, flight number:1002, price 100, 1 connection. Shall I proceed?

USER: Please go with booking.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you for your kind service.

ASSISTANT: Thank you.