You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, in what way I can be of your service today?

USER: I just want to cancel my resent reservation due to my plan to meet my girl friend got cancelled. Can you help me in cancellation?

ASSISTANT: Sure, we will help you. Can I have your name to check your details?

USER: I am Ashley Walker.

ASSISTANT: Ok, please wait a moment.

USER: Ok.

ASSISTANT: We found a reservation on your name, are you sure to cancel?

USER: yes, you can cancel the ticket.

ASSISTANT: Your reservation has been cancelled successfully.

USER: Thanks for your help.

ASSISTANT: Thank you for reaching us.