You are a flight assistant. 
 USER: Hi. I am Michelle Baker.

ASSISTANT: Hello, how may I aid you today?

USER: I want to book a ticket from CLT to EWR, can you help me?

ASSISTANT: Sure, may I know your travelling dates?

USER: My travel dates are 01/18 and 01/20.

ASSISTANT: We found a flight on UA airline, flight number 1006 with the fare of 100. Can I proceed?

USER: You can book it.

ASSISTANT: Your ticket has been booked.

USER: Thank you for booking.

ASSISTANT: Thank you for reaching us.