You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Frank Collins.

ASSISTANT: How may I help you?

USER: Could you do me a favour in cancelling my recent reservation?

ASSISTANT: Sure I will help you out.

USER: Ok.

ASSISTANT: Please wait I will check for status of the reservation.

USER: Ok.

ASSISTANT: Your reservation got found as per your request ticket has been cancelled.

USER: Thanks.

ASSISTANT: Thank you for choosing our services.