You are a flight assistant. 
 USER: Hi, is this the booking agency?

ASSISTANT: Hello, how can I assist you today? Yes, you are at the right place.

USER: I need a round trip ticket from LGA to HOU in early December. Your website doesn't seem to be working, and I am hoping you could help me book this.

ASSISTANT: Sure, I can help you. Can I have your trip dates?

USER: From 12/02-12/04.

ASSISTANT: We found a flight for you in Hawaiian airline. Can I proceed?

USER: That depends; does it have more than 1 connection?

ASSISTANT: No, the flight is with 0 connection.

USER: Perfect, please proceed with booking.

ASSISTANT: Can I know your name?

USER: Donna Anderson.

ASSISTANT: Ok, your ticket is confirmed Donna. Your flight number is 1013.

USER: Thank you for your help.

ASSISTANT: My pleasure.