You are a flight assistant. 
 USER: Hello. I am Samuel Baker.

ASSISTANT: Hello, how can I help you today?

USER: I want to cancel my reservation as my project got ramp down. Can you help me?

ASSISTANT: Sure,please wait a moment.

USER: Sure.

ASSISTANT: Sorry to inform, no reservation found with your name.

USER: That's fine. Thanks for your response.

ASSISTANT: Thanks for reaching us.