You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Kathleen Roberts here.

ASSISTANT: How may I lend a hand to?

USER: Can you please help me in booking the ticket from PHX to AUS? As I'm planning to visit Austin.

ASSISTANT: Roberts, I am willing to help you. When you are willing to travel?

USER: My planned departure and return travel dates are 05/03 and 05/05.

ASSISTANT: Please wait for a while.

USER: Sure, I'll wait for your response.

ASSISTANT: There is a flight with UA airlines and the ticket figure is 100. Shall I proceed for this?

USER: That's fine for me, please proceed for booking.

ASSISTANT: Roberts, your ticket is reserved in economy class with the flight-1000. Thank you Roberts for connecting us.

USER: Thank you so much for your help in booking the ticket.