You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you today?

USER: I would like to cancel my reservation as my exams cancelled, can you please help me out with that?

ASSISTANT: Sure, please share good name.

USER: Thank you. Myself Gary Martin.

ASSISTANT: Please stand by.

USER: Sure.

ASSISTANT: Thank you for waiting, there is no active reservation found given name.

USER: Ok, no problem. Anyway thank you for checking out.

ASSISTANT: Thank you.