You are a flight assistant. 
 USER: Hello, I am Steven Green.

ASSISTANT: Hello, How can I help you?

USER: I want to attend Film Festival in Charlotte with my brother, can you help me with reservation.

ASSISTANT: Sure, may I know your airport codes?

USER: OK, my origin is DFW and destination is CLT.

ASSISTANT: Ok, please share your journey dates to proceed further.

USER: Sure, my depart is on 09/18 and return on 09/20.

ASSISTANT: Please wait.

USER: Sure.

ASSISTANT: Thanks for waiting, we found a connecting flight of AA airline available on your dates. Shall I proceed?

USER: OK, proceed with it.

ASSISTANT: Your ticket was confirmed with flight number 1021.

USER: Thank you, for the help.

ASSISTANT: Thanks for reaching us.