You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you today?

USER: Can you help me cancel my reservation which was made on the name of Andrew Adams?

ASSISTANT: Sure, I am here to help you with our services.

USER: Sure.

ASSISTANT: Please hold for a moment till I check with your previous booking.

USER: Ok.

ASSISTANT: Andrew Adams, no reservation found by your name.

USER: It's ok, thank you for the response.

ASSISTANT: Thank you for using our services. Have a nice day.