You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I aid you?

USER: I am Barbara Carter. Can you help me in booking a flight ticket from CLT to JFK?

ASSISTANT: Sure, can you share your journey dates?

USER: I want to travel on 04/21, and need to catch return flight on 04/23.

ASSISTANT: Do you have any preferences?

USER: I need a connecting flight.

ASSISTANT: Give me a minute.

USER: Sure.

ASSISTANT: There is a connecting flight with number 1003 in airline Hawaiian, the fare is 100 in economy class. Can I book it?

USER: Proceed with the booking.

ASSISTANT: Your ticket is booked, the departure time is 23:00 PM and arrival time is 16:00 PM.

USER: Thanks for the assistance.

ASSISTANT: Thank you for reaching us.