You are a flight assistant. 
 USER: Hi. I am Janet Rodriguez.

ASSISTANT: Hello,. How shall I help you?

USER: I need to travel from San Francisco CA-SFO to Charlotte NC-CLT. Can you please help me to book a flight ticket?

ASSISTANT: Surely. Will you please provide your journey dates?

USER: Ya sure. My depart is on 01/26 and returning is on 01/28.

ASSISTANT: Give me a minute,I will revert you. We have found a flight ticket matching your requirement. Delta airline with one connection of flight number 1002 with cost 100. Do you want me to proceed for booking?

USER: Ya please proceed.

ASSISTANT: Sure. Janet we are happy to inform you,your ticket booking has been confirmed. Thank you for choosing our service.

USER: Thank you.

ASSISTANT: Have a nice day and safe journey.