You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: I want to book a flight ticket to EWR from MCO. Can you please help me with it?

ASSISTANT: Sure, when are you willing to travel?

USER: Travelling dates are 05/07 and 05/09.

ASSISTANT: Ok, any other requirements?

USER: I need a direct flight.

ASSISTANT: Ok, please wait for a while.

USER: Ok.

ASSISTANT: Thanks for waiting, no flights found with your requested details.

USER: Ok, no issues.

ASSISTANT: Ok, can I have your name please?

USER: Thanks for the help.