You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I serve you at this moment?

USER: I am Ronald Hernandez. Can you please help me in booking a flight ticket which is having it's depart time in the afternoon?

ASSISTANT: Sure, can you please forward your depart and return dates?

USER: My trip dates are 12/03 - 12/05.

ASSISTANT: May I know your airport codes?

USER: My airport codes are PHL - JFK.

ASSISTANT: Can you please mention your class limit?

USER: I need a business class.

ASSISTANT: Do you need a connection in between journey?

USER: I need a single connection.

ASSISTANT: Sorry to inform you that, we did not find any flights matching your journey dates.

USER: No issues, thank you for your information.

ASSISTANT: Thank you for approaching us.