You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Please make a reservation with the name of Karen Collins.

ASSISTANT: Sure, please share your journey dates?

USER: My journey dates are Jan 26 and Jan 28.

ASSISTANT: May I know your airport codes?

USER: I am heading to MSP from DTW.

ASSISTANT: Do you have any specifications?

USER: Yes, I am looking for a flight with 1 connection.

ASSISTANT: We found a flight in JetBlue airlines, flight number is 1016 with single connection and price is 100 economy class. Shall I proceed?

USER: Yes, proceed.

ASSISTANT: Your ticket has been booked.

USER: Thank you for your service.

ASSISTANT: Thank you for choosing us.