You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you? Welcome to our ABC travelling agency.

USER: I want to visit Heritage Square which is in Phoenix. Will you please help me in booking my ticket from HOU to PHX?

ASSISTANT: Sure, may I know your good name please?

USER: My name is Brian Johnson.

ASSISTANT: Ok, could you please provide your dates of travel?

USER: My travelling dates are from 10/02 to 10/04.

ASSISTANT: I find a flight with connection is 1 of cost 100, shall I book it?

USER: Yes, please.

ASSISTANT: Your booking is done with airline UA and flight number 1022.

USER: Ok, thank you.

ASSISTANT: You are welcome. Have a nice day.

USER: Thank you.