You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Amanda Wilson. I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?

ASSISTANT:  Amanda Wilson. Give me a moment please.

USER: Sure.

ASSISTANT: Amanda Wilson, sorry to inform that there is no reservation by your name.

USER: No problem, thank you for the information.

ASSISTANT: Thank you for reaching us.