You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How  can I help you?

USER: I am Jennifer Harris. I need a direct flight to reach Atlanta as it is a urgent case, so can you please help me with booking a flight ticket from AUS to ATL?

ASSISTANT: Sure, help me with your travel dates?

USER: I need to go on 08/27 and intend to back on 08/29.

ASSISTANT: Ok, please wait.

USER: Ok.

ASSISTANT:  we found a connecting flight Delta with flight number 1002 and fare is 100. Shall I proceed?

USER: No please don't proceed because I need a direct flight. Thank you for your time.

ASSISTANT: Ok,. Thank you for opting us.