You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: I am Michelle Evans here, I want to reserve my ticket from MCO to AUS, can you please help me in this?

ASSISTANT: Sure, I will do that for you. Please provide me your trip dates.

USER: Sure, my dates of travel are from 07/01 to 07/03.

ASSISTANT: Ok, please be on hold for a while.

USER: Sure, but I want a direct flight.

ASSISTANT: Evans, there is no direct flight available on your preferred dates.

USER: Ok, no problem. Anyways, thank you for your service.

ASSISTANT: You are welcome and have a nice day.