You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: My name is Kathleen Lee, I just need your help in booking a plane ticket from HOU to EWR.

ASSISTANT: Sure, what dates would you like to travel?

USER: Sure, my planned trip dates are from 11/18 to 11/20.

ASSISTANT: Ok, please wait for a while.

USER: Ok.

ASSISTANT: Ok, there is a flight 1002 in Delta airline matching your details with price 100. Shall I proceed?

USER: Yes, please proceed and confirm my reservation.

ASSISTANT: Ok, your booking is done.

USER: Thanks a lot.

ASSISTANT: You are welcome, have a safe journey.