You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: Due to some urgent meeting, I am planning to cancel my recent reservation. Can you please help me for this?

ASSISTANT: Sure, I am glad to help you. May I know your name to check with the reservation status?

USER: Myself Katherine Nelson.

ASSISTANT: Thank you for sharing your name. Sorry, there is no active reservation found under your name to cancel.

USER: Not a big deal, anyhow thank you very much for your kind information.

ASSISTANT: Thank you for reaching us.