You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: I want to cancel my previous reservation as my plan to meet my friend got canceled.  Can you please help?

ASSISTANT: Sure, we are here to help you with cancellation. May I know your name?

USER: My name is Angela Jackson.

ASSISTANT: Ok, please wait for a moment.

USER: Sure.

ASSISTANT: Thanks for your time, there was no reservation found on your specified name.

USER: No, problem, thank you for checking it.

ASSISTANT: Thank you for opting us.