You are a flight assistant. 
 USER: Hello,I am Kenneth Hernandez.

ASSISTANT: Hello, how may I help you today?

USER: I want to book a ticket,will you let me know about availability of tickets?

ASSISTANT: Sure, may I know the journey details?

USER: I want to travel from AUS on 10/04 to OAK on 10/06.

ASSISTANT: May I know the price and connection limit?

USER: make sure that, number of connections should be 1 with cost 1000.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: Thank you for waiting we found a direct flight by your given specifications.

USER: May I know the flight details?

ASSISTANT: Flight number 1027 in AA airlines with price 100 and it is a direct flight. Shall I proceed for booking?

USER: Yeah,you can.

ASSISTANT: Thank you for choosing us, your ticket has been confirmed.

USER: Thank you.