You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you at this moment?

USER: Frank Thomas here. Can you search for a flight for me from MCO to ORD?

ASSISTANT: Sure, can you please provide your travelling dates to proceed further?

USER: Sure, my travelling dates are 03/16 and 03/18.

ASSISTANT: Frank Thomas, there are no flights available on your requested dates on this route.

USER: It's ok, thanks for your information.

ASSISTANT: Thank you for contacting us.