You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you for today?

USER: I am Virginia Perez. I would like to eliminate my reservation that has been booked earlier this week due to heavy rainfall.

ASSISTANT: Ok fine, please wait for a minute I will check and revert back to you.

USER: Sure, please take your time.

ASSISTANT: Sorry Virginia, we cannot find any reservation with your name in our database.

USER: Ok. Thank you for the information.

ASSISTANT: It's my pleasure, have a great day.