You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I would like to book a ticket from OAK to PHL, can you please help me out?

ASSISTANT: Sure, when are you planning to travel?

USER: I am travelling on these dates May 5th and 7th.

ASSISTANT: Do you need a connecting flight or direct flight?

USER: I need single connected flight.

ASSISTANT: Any other requirements to be met?

USER: I prefer departure in the afternoon.

ASSISTANT: Please forward your name.

USER: Charles Hernandez here.

ASSISTANT: Hawaiian airline with flight number 1000 is going on your way with 1 connection in between and the airfare is 200. Will that be okay?

USER: Ok, you can proceed.

ASSISTANT: Your ticket has been booked.

USER: Thank you for your services.

ASSISTANT: Thank you for opting us.