You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I best serve you now?

USER: Due to some bad weather conditions. I want to change my existing reservation. Can you help me in that?

ASSISTANT: Sure, I am here to help you in that.

USER: Thank you.

ASSISTANT: May I know your good name please to track the details?

USER: Myself Debra White.

ASSISTANT: Ok, please wait for a moment.

USER: Sorry, myself Debra Wright.

ASSISTANT: That's ok, please wait.

USER: Sure.

ASSISTANT: We are sorry to say that, there is no active reservation found on name Debra Wright.

USER: Ok, no problem. Thank you.

ASSISTANT: Thanks for opting us, wish you a good day.