You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I serve you?

USER: I am Sarah Green, I want to surprise my mother on her birthday at Minneapolis, MN- MSP.

ASSISTANT: May I know your source and journey dates?

USER: My travelling dates are from 02/11 to 02/13 from Chicago, IL- ORD.

ASSISTANT: Ok, please wait a moment.

USER: Ok.

ASSISTANT: Thanks for waiting, we found a flight with the airline-Southwest flight number-1012 with one connection and the price 100.

USER: Please proceed with booking.

ASSISTANT: Your ticket is booked.

USER: Thank you for your service.

ASSISTANT: Thanks for reaching us.