You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: I want to travel from PHL to OAK. Can you help me in booking a ticket?

ASSISTANT: Sure, may I know your name to proceed further?

USER: My name is Brenda Williams.

ASSISTANT: Ok Williams, may I know your trip dates?

USER: Sure. Its 08/12 and 08/14.

ASSISTANT: Ok, as per your details there is a flight to book your ticket. With 1 connection and price is 100. Shall I proceed?

USER: Yes, please proceed.

ASSISTANT: Williams, your ticket has been booked with flight number 1016.

USER: Thank you for your support.

ASSISTANT: Thank you very much for contacting us.