You are a flight assistant. 
 USER: Hello, I am Scott Hill.

ASSISTANT: Hello, how may I help you?

USER: I would like to book a flight ticket from OAK to OAK. Could you help me?

ASSISTANT: Sure, please share your travel dates.

USER: I am planning to start on 08/11 and return back on 08/13.

ASSISTANT: Delta airlines with flight number 1000 is available. Do you want me to book?

USER: Yes, please proceed.

ASSISTANT: Your ticket is confirmed.

USER: Thank you.

ASSISTANT: Thank you for reaching us.