You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you at this time?

USER: Joshua Lopez here. Will you find a flight from CLT to HOU?

ASSISTANT: Yes, may I know your journey dates?

USER: My departure date is 11/18 and return date is 11/20.

ASSISTANT: Thank you for your information. As per your intent, I found a flight 1003 with a connection limit of 1 to your trip, can I proceed?

USER: Please proceed for booking the ticket.

ASSISTANT: Ok, your flight ticket is done in Delta airlines, have a great trip.

USER: Thank you for helping me.

ASSISTANT: It's my pleasure.