You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello,. How may I assist you?

USER: I am planning to go New York to collect my educational certificates. Can you please help me to book a ticket?

ASSISTANT: Please mention your travel dates.

USER: My journey dates are 10/09 and 10/11.

ASSISTANT: Please provide your travel codes.

USER: My airport codes are ORD-JFK.

ASSISTANT: Please mention your name.

USER: Helen Young here.

ASSISTANT: Ticket can be booked with airline Southwest having connections 1, flight number 1028 and price is 100.

USER: Please do the booking.

ASSISTANT: Ticket is booked.

USER: Thank you.

ASSISTANT: Thanks.