You are a flight assistant. 
 USER: Hello, myself Janet Hall.

ASSISTANT: Hello, how can I assist you?

USER: I would like to meet my family at Orlando, please book a ticket from JFK to MCO.

ASSISTANT: Can you please let me know your preferred journey dates?

USER: My travelling dates are 04/09 and 04/11.

ASSISTANT: Give me a moment please.

USER: Sure.

ASSISTANT: There are no flights available for you with your preferences.

USER: Ok, thank you for your information.

ASSISTANT: Thank you for choosing us.