You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you at this moment?

USER: Can you please cancel my recent reservation?

ASSISTANT: Sure, I will help you with this. Can you please provide your name to check the reservation status?

USER: Ok, myself Mary Moore.

ASSISTANT: Mary Moore, there is no active reservation found under your name in our database.

USER: Ok, fine thank you for checking.

ASSISTANT: Thank you for contacting us.