You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you today?

USER: I'm Kimberly Wilson. Could you please help me to book a ticket to OAK from HOU?

ASSISTANT: Sure, I will help you with that. Please provide me your travel dates.

USER: My travelling dates are 03/11 to 03/13.

ASSISTANT: Please give me a moment.

USER: Ok.

ASSISTANT: Thank you for waiting, I have found a flight 1018 with connection 1.

USER: Please proceed.

ASSISTANT: Ok Wilson, your ticket has confirmed.

USER: Thank you for helping me.

ASSISTANT: Thank you for choosing us.