You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: I am Paul Green. I need to cancel my recent reservation, Can you please help me with that?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please wait a minute I will get back to you.

USER: Sure.

ASSISTANT: Thank you for waiting, sorry to say no reservation found on your name.

USER: Ok, no problem.

ASSISTANT: Thank you for reaching us. have a nice day.

USER: Thanks for your information.