You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Sharon Wilson.

ASSISTANT: How can I assist you?

USER: I need a direct flight to fly, can you help me out please?

ASSISTANT: Sure Wilson, can I know the travel dates please?

USER: My trip dates are from 01/05 till 01/07.

ASSISTANT: Could you please provide the airport codes?

USER: My location airport codes are from MCO to SFO.

ASSISTANT: There is a flight in Delta airline with price 100, can I book it?

USER: Is it direct flight.

ASSISTANT: Sorry, there are no direct flights available.

USER: That's ok, no problem. Thank you for your help.

ASSISTANT: Thank you for approaching us.