You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.

ASSISTANT: Sure, may I know your good name please?

USER: Myself Richard Hernandez.

ASSISTANT: Please wait for a moment.

USER: Sure, take your time.

ASSISTANT: I have found a reservation on your name and cancelled it successfully.

USER: Thank you for your help.

ASSISTANT: You are welcome.