You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I'm Richard Lopez.

ASSISTANT: How can I help you?

USER: My holiday trip has been cancelled. So, I would like to cancel my recent reservation which is under my name. Can you please help me with that?

ASSISTANT: Please wait a while, I will check the previous reservation on your name.

USER: Sure, take your time.

ASSISTANT: There is no reservation on your name in our database.

USER: Ok no issues. My brother might have cancelled my reservation. Anyways, thank you for checking.

ASSISTANT: Thank you for choosing us.