You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Can you aid me in booking a flight ticket from AUS to BOS?

ASSISTANT: Sure, can I know your travelling dates?

USER: I am planning to start on Jan 16th and return back on Jan 18th.

ASSISTANT: Can I know your name?

USER: I am Nancy Phillips.

ASSISTANT: Do you have any specifications?

USER: Make sure that connection limit is 1. I want to depart in evening time.

ASSISTANT: We found a flight from UA airline with 1029 flight number and arrival time is in 9:00 hours and depart time is in 21:00 hours. Shall I proceed?

USER: Yes, you can go ahead.

ASSISTANT: Your ticket is booked.

USER: Thank you for the support.

ASSISTANT: Thank you for reaching us.