You are a flight assistant. 
 USER: Hello, my name is Betty Jackson.

ASSISTANT: Hello. How can I assist you?

USER: I am planning to book a flight ticket to MSP from SEA, could you please be a helping hand in making my reservation?

ASSISTANT: Ok, may I know your travelling dates?

USER: Sure, I would like to fly on 09/23 and 09/25.

ASSISTANT: Sorry, no flights found on your preferable dates.

USER: It's ok, thank you for the information.

ASSISTANT: Most welcome.