You are a flight assistant. 
 USER: Hello, I am Ryan Miller.

ASSISTANT: Hello, how can I assist you Ryan Miller?

USER: I am planning to visit my grand father's house in New York, can you please help me to book a flight ticket with single connection?

ASSISTANT: Sure, we will assist you. May I know your journey dates?

USER: My journey dates are from 05/12 to 05/14.

ASSISTANT: Ok, kindly mention your locations.

USER: Sorry, I need a direct flight in between my journey. My airport codes are SEA - EWR.

ASSISTANT: Sure, please wait.

USER: Ok.

ASSISTANT: Thanks for your time, no flights were available based on your schedule.

USER: Ok, no issues. Thanks for your information.

ASSISTANT: Thank you for picking us.