You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: Jessica Phillips here. I need to travel from CLT to LAX. Can you please help me out?

ASSISTANT: Sure, I will help you to book a ticket. When are you planning to travel?

USER: My depart is on 02/16 and returning is on 02/18.

ASSISTANT: Do you want connecting flight or direct flight?

USER: Ya at least a one single connection.

ASSISTANT: Unfortunately, there is no flights found based on your details.

USER: OK. Thank you for the information.

ASSISTANT: Thanks for choosing us, have a nice day.