You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you at this moment?

USER: I want to cancel my recent reservation, can you please help in cancelling my flight ticket?

ASSISTANT: Sure, I will help you with this. Can you please provide your name to check your reservation status?

USER: Sure, Anthony Hall here.

ASSISTANT: Wait a moment please. Anthony Hall, there is no active reservation found under your name in our database.

USER: That's fine, thank you for checking.

ASSISTANT: Thank you for contacting us.