You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Emma Phillips here.

ASSISTANT: How can I aid you today?

USER: I want to reserve my ticket from SEA to MSP, can you please help me?

ASSISTANT: Could you share me your travelling dates?

USER: Sure, my planned dates of journey are from 11/08 to 11/10. I need a direct flight.

ASSISTANT: Just give a moment.

USER: Ok, I will wait.

ASSISTANT: Sorry to say this, no flights are available with 0 connection.

USER: Ok, that's fine. Thank you for your service.

ASSISTANT: Thank you for reaching us.