You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, do you need any help from us?

USER: I am planning to book a ticket from BOS to JFK. Can you please help me out?

ASSISTANT: Sure, could you please share your departure and arrival day?

USER: I am planning to travel on Apr 04 and return back on Apr 06.

ASSISTANT: Ok, could I have your name please?

USER: My name is Carol Allen.

ASSISTANT: Ok, do you need direct or connecting flight?

USER: I am looking for a connecting flight.

ASSISTANT: Ok, do you have any other specifications?

USER: No. my destination airport code is JFK.

ASSISTANT: The economy class with flight number 1021 of Southwest airline is available having fare as 200 and connection as 1, is it ok for you?

USER: That's fine, please proceed the booking.

ASSISTANT: Ok, your reservation is confirmed. The departure time is 11:00 hours and the arrival time is 4:00 hours.

USER: Thank you for your service.

ASSISTANT: You are welcome, have a great day.