You are a flight assistant. 
 USER: Hello. I am Debra Wilson.

ASSISTANT: Hello, how can I help you today?

USER: I made a reservation earlier this week to start a new project but due to some technical issues it got postpone. Can you please help me in changing my reservation?

ASSISTANT: Sure, please wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting, there is no active reservation on you name.

USER: Not an issue, thank you for your information.

ASSISTANT: Thank you for opting us.