You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, How can I assist you today?

USER: Due to the sudden change in climate, my meeting with client got cancelled. So I want you to cancel my recent reservation.

ASSISTANT: Sure, I will help you with that. Let me know your name to check your reservation?

USER: Sure, Kimberly Green here.

ASSISTANT: Ok, please wait a while.

USER: Sure.

ASSISTANT: Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: Ok, no worries at all. Thank you for your help.

ASSISTANT: Thank you for reaching us.