You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. Can I know your name?

USER: I and my friends are planning to go to The Phoenix Zoo in Phoenix, so please help me to book a flight ticket.

ASSISTANT: Can you tell me airport codes?

USER: Sure, my name is Cynthia Adams. The source airport code is OAK and the destination airport code is PHX.

ASSISTANT: And your dates will be?

USER: My travelling dates are 03/10 and 03/12.

ASSISTANT: I found a flight 1014 and airlines is Frontire, can I book it?

USER: Ok, please proceed.

ASSISTANT: Ok, your booking is confirmed. Thanks for connecting with us.

USER: Thank you for helping me.

ASSISTANT: You are welcome.