You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: I want to reserve my ticket from IAH to OAK, can you please help me out?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Can you share me your travelling dates?

USER: Sure, my preferable dates of journey are from Feb, 25 to Feb, 27.

ASSISTANT: Do you have any other specifications?

USER: Yes, I need a direct flight.

ASSISTANT: Ok, wait for some time.

USER: Sure, I will wait.

ASSISTANT: We found Southwest airline with connecting flight and number 1029 fare of 200, Shall I proceed for booking?

USER: Ok, please go ahead with this booking.

ASSISTANT: May I know your name?

USER: Sure, my name is Cynthia Taylor.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you for your service in booking.

ASSISTANT: Thanks for approaching us.