You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Samuel Anderson.

ASSISTANT: Samuel, how can I assist you?

USER: Can you please help me by cancelling my recent reservation? As my meeting got cancelled at Dallas.

ASSISTANT: Sure, please give me a moment to check your ticket status.

USER: Sure, take your own time.

ASSISTANT: I found your reservation and cancelled it.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.