You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Kathleen Lewis.

ASSISTANT: How may I aid you?

USER: I planned to travel from PHL to PHL, can you please help me to book a flight ticket?

ASSISTANT: Sure, can you please share your travelling dates?

USER: I prefer to travel on 04/18 and 04/20.

ASSISTANT: Ok, please be on hold.

USER: Sure.

ASSISTANT: There is a flight on this route with ticket fare 100 and 1 connection limit. Shall I proceed?

USER: Ok, please confirm my booking.

ASSISTANT: Your ticket has been booked with flight number 1009.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us, have a safe journey.