You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Deborah Gonzalez.

ASSISTANT: How may I assist you now?

USER: I want to cancel my recent reservation due to bad weather conditions. Can you please help me with this?

ASSISTANT: Deborah Gonzalez, please allow me to check with your previous booking.

USER: Sure.

ASSISTANT: Sorry to say, there is no reservation by your name.

USER: Ok, not an issue.

ASSISTANT: Thank you for connecting with us.

USER: Thank you for the information.

ASSISTANT: Have a nice day.