You are a flight assistant. 
 USER: Hello, I am Sandra Robinson.

ASSISTANT: Hello, how may I assist you?

USER: Can you make a reservation from JFK to SEA for me?

ASSISTANT: Sure, may I know your travel dates please?

USER: I am planning to start on 04/21 and return back on 04/23.

ASSISTANT: Ok, hold on for a moment. Let me check the best flight for you.

USER: Make sure that connection limit is 1.

ASSISTANT: Sorry Sandra, there are no flights reserved on your given name.

USER: No issues. Thank you for checking,.

ASSISTANT: Welcome, thank you for choosing us. Have a great day.

USER: You are welcome.