You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you today?

USER: Please book a flight ticket from LAX to MSP.

ASSISTANT: Sure, On which dates would you like me to book a flight ticket for you?

USER: My trip dates are 12/22 and 12/24.

ASSISTANT: On what name, do I need to reserve your ticket?

USER: Helen Hall here.

ASSISTANT: Let me know your connection limit?

USER: I prefer a direct flight to travel.

ASSISTANT: Do you have any other requirements?

USER: No.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: That's ok, thank you for your information.

ASSISTANT: Thank you for choosing us.