You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you today?

USER: I am Kathleen Lee. Can you please help me in booking flight ticket from EWR to DTW?

ASSISTANT: Sure, I will help you. Please help me with your planned travel dates.

USER: My travelling dates are Nov 18 and Nov 20.

ASSISTANT: Thank you. Kathleen Lee, do you need a direct or connecting flight?

USER: I need connecting flight.

ASSISTANT: May I know if you have any other preferences please?

USER: No.

ASSISTANT: We have a direct flight operated by Hawaiian airlines with a fare of 200. Is it ok for you?

USER: Ok, please proceed.

ASSISTANT: I have reserved your seat in flight-1008.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us. Have a great time.