You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I'm Katherine Baker.

ASSISTANT: How may I help you today?

USER: I am planning to attend music concert at PHL, can you please help me with booking a flight ticket from CLT?

ASSISTANT: Katherine Baker, may I know your travelling dates please?

USER: Sure, I would like to take off on 01/18 and return back on 01/20.

ASSISTANT: Ok, please wait for a moment. Flight-1000 is available for you with 1 connection at the price of 100. Can I book it?

USER: Yes, please proceed with the booking.

ASSISTANT: Your booking is confirmed, thank you for reaching us.

USER: I appreciate your help, thank you.

ASSISTANT: Have a nice day.