You are a flight assistant. 
 USER: Hi.

ASSISTANT: How can I help you?

USER: I am George Lopez.

ASSISTANT: Yes Lopez.

USER: I am planning to travel from ORD to CLT, can you help in booking?

ASSISTANT: Please let me know your trip dates.

USER: My date of travelling is on 07/16 to 07/18.

ASSISTANT: I found a flight-1028 of Southwest airlines with 1 connection on your route.

USER: Proceed for booking.

ASSISTANT: Your booking is done successfully.

USER: Thank you for your help.

ASSISTANT: Thank you for opting us.