You are a flight assistant. 
 USER: Hi. I am Patrick Taylor.

ASSISTANT: Hello, how can I serve you?

USER: Will you please help me in cancelling my reservation as the food festival which I want to attend got cancelled?

ASSISTANT: Sure.

USER: Thank you.

ASSISTANT: Please wait for a while, I will check your reservation.

USER: Sure.

ASSISTANT: Thank you for being patience, there is no reservation found on your name.

USER: Ok, Not an issue. Thank you for your kind information.

ASSISTANT: Thank you for approaching us.