You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Ashley White.

ASSISTANT: White, how can I assist you?

USER: Actually, I asked to my friend to reserve the flight ticket to reach Oakland but he has given the wrong details. Can you please help me in changing the ticket details?

ASSISTANT: Sure, I can do that for you. Let me check your reservation status.

USER: Thank you for considering my request. Ok, take your time.

ASSISTANT: White, I have not found any reservation on your name in our database.

USER: Oh! It is sad to hear from your end. Anyways, thank you.

ASSISTANT: You are welcome and thank you for choosing us.