You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, Good Morning. How may I guide you?

USER: My name is Samantha Walker. Due to sudden business meeting in Boston, my family trip got cancelled.

ASSISTANT: Sure, please hold on for a moment.

USER: Sure.

ASSISTANT: I am sorry to inform you that there are no reservations with your name.

USER: That's ok.

ASSISTANT: Thank you, have a good day.

USER: Thank you for your information.