You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I support you?

USER: Samantha Johnson here. Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?

ASSISTANT: Sure, I am here to help you.

USER: Thanks for that.

ASSISTANT: Please give me a minute, I will check the reservation on your name and revert to you.

USER: Ok, I will wait.

ASSISTANT: Thank you for waiting, There was no reservation found on your given name to cancel it.

USER: Anyway, thanks for the information.

ASSISTANT: Thank you for approaching us.