You are a flight assistant. 
 USER: Hello, Stephen Mitchell here.

ASSISTANT: Hello Stephen, how can I assist you?

USER: I want to cancel my recent reservation, as I am not willing to travel now. Can you please help me?

ASSISTANT: Sure. Please give me a moment to check your reservation status in our website. Sorry, no reservation is found by your name.

USER: I am Stephen Mitchell. Ok, no problem. Thank you for your information.

ASSISTANT: Thank you for reaching us.