You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Jacob Robinson here.

ASSISTANT: How can I assist you?

USER: Could you book my ticket from OAK for a round trip?

ASSISTANT: Ok, may I know your trip dates?

USER: My trip dates are 08/21 and 08/23.

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT: Here is a flight with fare 100 and connection limit is 1.

USER: Please reserve my ticket.

ASSISTANT: Ok, your ticket is confirmed.

USER: Thank you for booking my ticket.

ASSISTANT: Thank you for reaching us.