You are a flight assistant. 
 USER: Hello.

ASSISTANT:  Hello, how may I oblige you today?

USER:  I just want to cancel my recent reservation, due to bad weather conditions I was fallen sick.So I am not able to perform a dance in heritage festival.

ASSISTANT: Sure, please wait. Could you please provide your name to check your previous reservation status?

USER: Sure, you can check my reservation on the name of Jessica Lopez.

ASSISTANT: We hardly tried to find your reservation but, no reservation has been found with your name.

USER: Ok, thanks for your assistance.

ASSISTANT: You are welcome.