You are a flight assistant. 
 USER: Hello. I am Susan Nelson.

ASSISTANT: Hello, how may I assist you?

USER: I want to cancel my recent reservation, as I am not interested to travel. Can you please help me with this?

ASSISTANT: Sure, please wait for a moment.

USER: Ok, take your time.

ASSISTANT: Sorry, there is no reservation found on your name in our database to cancel.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: You are welcome.