You are a flight assistant. 
 USER: Hello. I am Amy Martin from Boston.

ASSISTANT: Hello, how may I assist you?

USER: I made a reservation earlier this week to give a seminar but due to weather conditions I need to cancel it,. Can you please help me in that cancellation?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: Ok, no worries.

ASSISTANT: Thank you for reaching us.

USER: Thanks for your kind information.