You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I want to cancel my recent reservation as my political interaction with people got postponed due to heavy rains. Can you help me in cancellation of my ticket?

ASSISTANT: Sure, may I know your name please?

USER: I am Patrick Jackson.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: I found reservation with your name.

USER: Please cancel it.

ASSISTANT: Shall I cancel the reservation?

USER: Yes, you can.

ASSISTANT: Your flight ticket has been cancelled.

USER: Thanks for your kind help.

ASSISTANT: Thanks for choosing us.