You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: Will you please cancel my reservation, as I am unable to travel due to bad weather conditions?

ASSISTANT: Sure, I need your name to check reservation.

USER: I am Gary Scott.

ASSISTANT: Please wait for a while.

USER: Ok.

ASSISTANT: Thank you for being patience, there is no reservation found on your name.

USER: Ok, no issue. Thanks for the information.

ASSISTANT: Thank you for approaching us.