You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I am Brandon Smith. I want to cancel my recent reservation, can you please help me with this?

ASSISTANT: Sure, wait a minute.

USER: Sure.

ASSISTANT: Sorry, there was no reservation found on your name.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: Thank you for reaching us.