You are a flight assistant. 
 USER: Hello. Myself Daniel Smith.

ASSISTANT: Hello, how may I assist you?

USER: Today, I will be cancelling my previous booking due to some financial issues in my family, please help me.

ASSISTANT: Sure, I will help you in this. May I know your good name please? Please wait for a minute.

USER: Sure, take your time.

ASSISTANT: Sorry, there is no reservation found on your name to cancel your reservation.

USER: Oh! maybe my husband cancelled my reservation and forgot to inform me about it. Anyways, thanks for assisting me.

ASSISTANT: Thank you for approaching us. Have a great day.

USER: You are most welcome.