You are a flight assistant. 
 USER: Hello, I am Kimberly Evans.

ASSISTANT: Hello, how may I be at your service today?

USER: I want to book a ticket from Oakland to Austin.

ASSISTANT: Sure, can you please provide your journey dates?

USER: My journey dates are 05/20 and return on 05/22.

ASSISTANT: Kindly ensure the Oakland and Austin airport codes?

USER: Ok. My source code is OAK and destination code is AUS.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: We found a connected flight with 1006 JetBlue airlines and the fare of 100. Shall I proceed with the booking?

USER: Ok, proceed with it.

ASSISTANT: Your ticket has been reserved.

USER: Thank you.

ASSISTANT: Thank you for reaching us.