You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: I am Shirley Allen. I would like to book a flight ticket from IAH to LGA.

ASSISTANT: May I know your travelling dates please?

USER: I am planning to start on 01/05 and return back on 01/07.

ASSISTANT: There is a flight available for you in Southwest airline with 1 connection. Shall I proceed with the booking?

USER: Yes, please proceed.

ASSISTANT: Ok, your ticket is booked.

USER: Thank you for the help.

ASSISTANT: Most welcome.