You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I planned to meet my friend in EWR, can you please help me to book a flight ticket from AUS?

ASSISTANT: I will help you with that. Can you please share your preferable journey dates?

USER: I prefer to travel on Aug 10 and Aug 12.

ASSISTANT: May I know your name please?

USER: I am Shirley Hill.

ASSISTANT: Do you have any connection limit?

USER: I prefer to travel in a connecting flight.

ASSISTANT: Is there any other specialisations?

USER: No.

ASSISTANT: I found a ticket for you with price of 100, flight number is 1009 in economy class and connection is 1. Is it ok for you?

USER: Ok, please confirm my booking.

ASSISTANT: I confirmed your ticket successfully.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.