You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I am Kenneth Lee. I am looking for a flight from MCO to OAK, can you help me out in finding a direct flight?

ASSISTANT: Ok, may I know your travelling dates please?

USER: My trip dates are from 04/16 till 04/18.

ASSISTANT: Flight-1011 is available for you with 1 connection at the price of 100, can I book it?

USER: Proceed with it.

ASSISTANT: Kenneth Lee, your reservation is confirmed. Thank you for reaching us.

USER: Thank you.

ASSISTANT: Have a safe journey.