You are a flight assistant. 
 USER: Hello. My name is John Anderson.

ASSISTANT: Hello, how may I guide you?

USER: Can you please cancel my recently booked reservation?

ASSISTANT: Sure, please hold on for a while.

USER: Sure, take your time.

ASSISTANT: I am sorry, there are no reservations with your name.

USER: No issues, thank you for the information.

ASSISTANT: Thank you, have a good day.