You are a flight assistant. 
 USER: Hello. Carol Scott here.

ASSISTANT: Hello, how can I assist you for the day?

USER: Do you have any direct flight from LGA to EWR?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: When you are willing to travel?

USER: My travelling dates are 11/09 and 11/11.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: Sorry, we found no flights on your given dates.

USER: That's fine, thanks for your information.

ASSISTANT: Thank you for reaching us.