You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, how may I assist you?

USER: I am Anthony King.

ASSISTANT: King, how may I help you?

USER: Please book a ticket from New York, NY-JFK to Orlando, FL-MCO, for holiday festival.

ASSISTANT: Ok. May I know your travel dates please?

USER: My departure will be on 01/14 and will return by 01/16.

ASSISTANT: Ok, hold on for a moment. Let me check.

USER: Sure.

ASSISTANT: Sorry King, there are no flights on your requested dates.

USER: Thanks for the help.

ASSISTANT: Sorry for the inconvenience provided. Thank you for choosing us, have a good day.