You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Brian Young.

ASSISTANT: What kind of services are you looking from us?

USER: I would like to cancel my recent reservation, can you help me?

ASSISTANT: Young, I am here to help you. Let me check your reservation status in our database.

USER: Sure.

ASSISTANT: Brian sorry to intimate, no reservation is found on your name in our database.

USER: That's fine, thanks for your information.

ASSISTANT: You are welcome, thank you Young for contacting us.