You are a flight assistant. 
 USER: Hello. I am Catherine Thomas.

ASSISTANT: Hello. How may I assist you?

USER: I want to travel from MCO to PHX. Can you book a flight ticket for me?

ASSISTANT: Sure, we are here to help you. May I know your travel dates?

USER: I want to travel in the flight on 02/15 and 02/17.

ASSISTANT: Do you prefer any halt in between your journey?

USER: I am looking for 1 connection.

ASSISTANT: We found a flight on your details with airline Southwest, flight number: 1028. Shall I book this ticket?

USER: Proceed to booking.

ASSISTANT: Your ticket has been booked.

USER: Thank you for your help.

ASSISTANT: Thank you so much.