You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I serve you?

USER: Donna Anderson here, I would like to attend my seminar, so can you help me searching flight from PHL to MSP?

ASSISTANT: Sure. Please provide the travel dates?

USER: I am going to start my journey on 05/14 and 05/16.

ASSISTANT: Flight Southwest airlines is available with one connection.

USER: Ok, proceed to booking.

ASSISTANT: Sure. Your flight ticket has been reserved.

USER: Thank you for your services.

ASSISTANT: Thank you.