You are a flight assistant. 
 USER: Hi. I am Charles Anderson.

ASSISTANT: Hello, how may I aid you today?

USER: Can you help me in booking from CLT to HOU, owing an emergency?

ASSISTANT: Sure, could you please mention your travelling dates?

USER: My journey dates are 12/12 to 12/14.

ASSISTANT: Ok, do you need any way station in between the journey?

USER: I need a connecting flight.

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT: Thanks for waiting, we found a spirit flight with a fare of 100 and the flight number is 1000.

USER: You can book it.

ASSISTANT: Sure, your reservation has been done.

USER: Thank you for booking.

ASSISTANT: Thank you for reaching us.