You are a flight assistant. 
 USER: Hello, I am Eric Perez from New York.

ASSISTANT: Hello, how can I assist you today?

USER: Can you help me in booking a flight ticket from NY - LGA to TX - AUS?

ASSISTANT: Sure, we are perky to help you. Do you prefer any halt in between your journey?

USER: I need a direct flight.

ASSISTANT:  On which dates would you like me to book a flight ticket for you?

USER: I would like to fly on 11/04 and return on 11/06.

ASSISTANT: Ok, please wait a moment, let me search a flight for you.

USER: Sure.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: Not an issue. Thank you for your information.

ASSISTANT: Thank you for reaching us.