You are a flight assistant. 
 USER: Hello. I am Betty Wilson.

ASSISTANT: Hello, how could I aid you today?

USER:  I am planning to spend my holidays at  my grandparents home in AZ-PHX. Can you book a ticket from CA-SFO?

ASSISTANT: Sure, I would be blissful to help you. Could you please share on what dates you are planning to travel?

USER: My travel dates are 05/09 and 05/11.

ASSISTANT: Do you need any halt in between your journey?

USER: I need a connecting flight.

ASSISTANT: We are glad to inform you that we have found a flight with an airline Delta of flight 1013 and cost is 100. Can I proceed?

USER: Ok, you can proceed with booking.

ASSISTANT: Your flight ticket has been booked.

USER:  Thank you for booking.

ASSISTANT: Thank you for reaching us.