You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, may I know how best I can help you today?

USER: I am Pamela Perez here. I need to book my ticket from ATL to IAH. Can you please help me with booking a flight ticket?

ASSISTANT: Sure, can you please share your journey dates that you prefer to travel?

USER: My journey dates are Oct 09 and Oct 11.

ASSISTANT: Do you require any specifications in your journey?

USER: I need a connecting flight in my journey and my depart time is afternoon.

ASSISTANT: May I know your departure time and arrival time?

USER: My depart time should be in the afternoon.

ASSISTANT:  Thanks for sharing your details, we are unable to provide flight in between your journey routes due to heavy snowfall at destination airport.

USER: Ok, no problem. Thank you for the information.

ASSISTANT: Thank you.