You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How may I amend you?

USER: I am Kimberly Martinez.

ASSISTANT: Ok.

USER: I would like to start a new resort at Oakland, for building planning I need to go to Oakland.

ASSISTANT: Sure, I will help you in this. Can you please share the travel dates?

USER: My starting date is 07/23. I would like to return on 07/25.

ASSISTANT: Please mention your boarding point.

USER: My boarding point is NC-CLT.

ASSISTANT: Please wait, I will revert you.

USER: Sure.

ASSISTANT: You have Delta airline. With a connecting flight 1014. May I proceed?

USER: Please proceed with booking.

ASSISTANT: Your ticket is done.

USER: Thank you for your assistance.

ASSISTANT: Thank you.