You are a flight assistant. 
 USER: Hello, Samuel King here.

ASSISTANT: Hello Samuel, how can I support you today?

USER: I am a social activist, I need to host a seminar on waste management. Please book my ticket from OAK to MSP.

ASSISTANT: Please share your planned dates of journey.

USER: My itinerary dates are 04/02 and 04/04.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: Yes King, there is flight 1020 of Hawaiian airlines available for you.

USER: Please book my ticket.

ASSISTANT: Your ticket is booked with single connection.

USER: Thank you for your service.

ASSISTANT: Thank you for approaching us. Welcome.