You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: Can you please cancel my reservation as the baby shower program which I want to attend got postponed?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: May I know your name for the cancellation process?

USER: Dorothy Thomas is my name.

ASSISTANT: Thank you for providing your name, please standby.

USER: Ok.

ASSISTANT: Sorry, we found no reservation in your name.

USER: Ok. Thank you for the information.

ASSISTANT: Thank you for opting our service.