You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Amy Williams.

ASSISTANT: What way can I help you?

USER: For some issues I want to cancel my reservation, can you please help me with it?

ASSISTANT: Just a moment please  Amy Williams.

USER: Sure.

ASSISTANT: I am sorry no reservation found on your name.

USER: It's ok. Thank you for the information.

ASSISTANT: Thank you for connecting with us.