You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I guide you today?

USER: I am Deborah Green. Due to heavy rainfall my business meeting has been cancelled.So I want to cancel my recent reservation. Can you please help me with that?

ASSISTANT: Sure, we are here to help you with cancellation. Please be on hold.

USER: Ok.

ASSISTANT: Thanks for waiting, we did not find any reservation on your specified name.

USER: Thank you for your information.

ASSISTANT: Thank you for approaching us.