You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Donna Lewis.

ASSISTANT: How can I aid you today?

USER: Would it be possible to change my reservation to new locations?

ASSISTANT: Sure, I am here to help you with that.

USER: Thanks.

ASSISTANT: Sorry King, no reservation found on your name.

USER: It's ok, thanks for checking my reservation status.

ASSISTANT: Thank you for opting us.