You are a flight assistant. 
 USER: Hello. Robert Jones here.

ASSISTANT: Hello, how may I aid you today?

USER: I would like to cancel my recent reservation as the event which I was about to attend got cancelled, can you help me?

ASSISTANT: Sure Jones, I am here to help you with this.

USER: Ok, please check and tell me my previous booking status.

ASSISTANT: Sure, I will wait.

USER: Please check soon, I am waiting.

ASSISTANT: Sorry to say, that there is no reservation found as per your name to cancel your reservation.

USER: Oh! That's very sad to hear from your side. Anyways, thank you for your quick response.

ASSISTANT: You are welcome always.