You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you out?

USER: Can you please book a flight ticket from DCA to JFK?

ASSISTANT: Sure, I will help you in booking. May I know your travelling dates please?

USER: Thank you. I have planned my travel dates as July 08 and July 10.

ASSISTANT: Can I know your preferences?

USER: I would prefer business class.

ASSISTANT: Do you need any specifications?

USER: I am looking for direct flight so please make sure that.

ASSISTANT: Can I know your name please?

USER: Sure, myself Debra Garcia.

ASSISTANT: Sorry, there are no flights found.

USER: Oh! It is sad to hear. Anyway, thank you for your time.

ASSISTANT: Thank you for reaching us.