You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Nicole Hernandez, I want to cancel my reservation due to change in my plan to meet my friend.

ASSISTANT: Ok, please wait a minute. I will check and revert you.

USER: Sure.

ASSISTANT: Thank you for your time. Unfortunately there is no reservation found by your name.

USER: Thank you for the information.

ASSISTANT: Thank you for contacting us.