You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you today?

USER: I am Charles Davis. I want to travel from PHL to EWR. Can you book a flight ticket for me?

ASSISTANT: Sure, I am happy to help you with that. Can you please share your journey dates?

USER: I want to fly on 09/16 and 09/18.

ASSISTANT: Wait for a minute. I found a ticket for you with price of 100, flight number is 1002 and connection is 1.

USER: Ok, take your time. Proceed to booking.

ASSISTANT: I confirmed your ticket successfully.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.