You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: Can you help me in booking a flight ticket from PHL to CLT?

ASSISTANT: Sure, may I know the planned travel dates?

USER: I want to travel on 11/22, and return on 11/24.

ASSISTANT: Please provide me the name.

USER: I am Donna Carter.

ASSISTANT: Do you have any specifications?

USER: I need a break in my journey.

ASSISTANT: Here, I found a flight with 1 connection and airfare is about 100. Shall I proceed in booking?

USER: Proceed with the booking.

ASSISTANT: In an economy class, your ticket had been confirmed for the flight 1028 in Hawaiian Airlines.

USER: Thanks for the help.

ASSISTANT: Thank you for reaching us.