You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, can I serve you today?

USER: Please help me in making a reservation to Charlotte, CLT, as I want to attend for the Sports festivals.

ASSISTANT: Ok. can I know your origin point?

USER: Origin is at DFW.

ASSISTANT: When do you want to travel?

USER: I want to travel from 08/24 to 08/26.

ASSISTANT: Please be on hold.

USER: Ok.

ASSISTANT: Currently there is no flight to your destination point.

USER: No, problem.

ASSISTANT: Please, help me with your name?

USER: Thank you for your information. I am Emily Parker.

ASSISTANT: Thank you for providing your name.

USER: Thank you.

ASSISTANT: Have a great day ahead.