You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Emma Carter.

ASSISTANT: Emma Carter, how may I assist you today?

USER: Can you please help me in booking my flight ticket from OAK to MSP?

ASSISTANT: Sure I will help you. Please help me with your planned travel dates.

USER: Thank you. My trip dates are Jan 27 and Jan 29.

ASSISTANT: Do you need a direct or connecting flight?

USER: I need connecting flight.

ASSISTANT: Please help me with your preferred depart and return time.

USER: I need my depart flight at morning time.

ASSISTANT: Please let me know with your class preference.

USER: No, I do not have any class preference.

ASSISTANT: Please let me know if you have any other preferences in your journey.

USER: No, I do not have any other preference.

ASSISTANT: Please allow me a minute of your time. I am really sorry to inform you that we have no flights operated in your preferred route of journey.

USER: Ok, fine thank you for checking.

ASSISTANT: Thank you for reaching us. Have a great time.