You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I abet you?

USER: I am Jessica Scott want to book a flight ticket on 02/22 and return on 02/24, can you help me with it please?

ASSISTANT: Sure, let me know your airport codes.

USER: Sure, my airport codes are Phoenix, AZ-PHX and Dallas & Fort Worth, TX-DFW.

ASSISTANT: Do you need a connecting flight or direct flight?

USER: I need a connecting flight.

ASSISTANT: Thanks for providing your credentials. There are no flights going on your route.

USER: That's ok.

ASSISTANT: Thank you for choosing us.

USER: Thank you for the information.