You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I am Ryan Wilson, can you help me to cancel my recent reservation?

ASSISTANT: Sure, I will help you in cancelling the flight ticket. Please allow me a moment to check the previous reservation on your name.

USER: Sure, take your time.

ASSISTANT: Sorry Ryan, no reservation found on your name.

USER: That's ok, no problem. Thank you searching.

ASSISTANT: Thank you for reaching us.