You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Jerry Hall.

ASSISTANT: How can I aid you?

USER: I want to book a ticket from OAK to ORD to meet my parents, can you help me in booking?

ASSISTANT: Sure, help me with your travelling dates.

USER: I am departing on 02/03 and return on 02/05. Make sure the connection limit is 1.

ASSISTANT: Sorry, there is no connecting flight on your requested dates.

USER: It's ok, thank you for your information.

ASSISTANT: Thank you for reaching us.