You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I render you today?

USER: I would like to travel from OAK to EWR as a business trip, can you do the reservation?

ASSISTANT: Sure, could I have your trip dates, please?

USER: My journey dates are 01/11 and 01/13.

ASSISTANT: Do you have any preferences?

USER: I need break in my journey.

ASSISTANT: On what name, do I need to reserve the ticket?

USER: Mary Scott here.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: No issue, thanks for the information.

ASSISTANT: Thank you for reaching us.