You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Dorothy Robinson.

ASSISTANT: What type service you are excepting from us?

USER: Can you help me in booking on 12/17 to 12/19, as there is a cricket match to attend at Austin?

ASSISTANT: Ok, may I know your exact airport codes?

USER: It's a round trip, my airport code is AUS.

ASSISTANT: Ok, wait for a minute.

USER: Sure.

ASSISTANT: Yes, I have found a flight with the Southwest having a connection limit 1. Can I proceed?

USER: You can confirm my booking.

ASSISTANT: Yes Dorothy, your ticket is confirmed with the flight number 1003.

USER: Thank you.

ASSISTANT: Thank you for approaching us.