You are a flight assistant. 
 USER: Hello, Jacob Robinson here.

ASSISTANT: Hello, how may I assist you?

USER: I want to travel from IAD to MSP. Will you please help me in booking my ticket?

ASSISTANT: Sure, may I know your trip dates?

USER: Sure, my travelling dates are from 06/17 to 06/19.

ASSISTANT: Ok. I got a direct flight for you. Would you like to travel in this?

USER: No, I need a flight with 1 connection. Please don't book the flight for me.

ASSISTANT: Sorry, but I didn't found this. Ok. Thank you to visit us.

USER: It's ok, thank you.