You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, How can I help you?

USER: Owing to an emergency, my meeting with client got cancelled, so I want you to cancel my recent reservation.

ASSISTANT: Sure, may I know your name?

USER: Sure, Benjamin Allen here.

ASSISTANT: Ok, please wait a minute.

USER: Sure.

ASSISTANT: Thanks for waiting.

USER: Ok, no worries at all.

ASSISTANT: There is no active reservation on your name.

USER: Ok, no issues. Thank you for your assistance.

ASSISTANT: Thank you.