You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Laura Hall from Detroit. I want to go to Oakland next week, can you please book a flight ticket from DTW to OAK?

ASSISTANT: May I know your travelling dates please?

USER: Thank you, I want to take off on 04/18 and book my return ticket also on 04/20.

ASSISTANT:  There is a flight available for you in JetBlue airline with 1 connection. Shall I proceed with the booking?

USER: Please confirm this flight ticket for me.

ASSISTANT: Ok, your ticket is booked.

USER: Thank you for your help.

ASSISTANT: Most welcome.