You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I am Rachel Robinson. I am planning to attend Hockey competition in MSP from PHX. Can you make a reservation for me?

ASSISTANT: Sure Rachel, can I know the travel dates please?

USER: Ok, my planned trip dates are on 03/11 and return date is on 03/13.

ASSISTANT: Ok, wait a moment please.

USER: Ok, make sure that the connection limit 1.

ASSISTANT: There is a flight in UA airline with connection 1, can I book it?

USER: Yes, you can proceed with the ticket booking.

ASSISTANT: Your ticket has been booked with flight number 1008.

USER: Thank you for your service.

ASSISTANT: Thank you for approaching us.