You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. What can I do to make your experience better with us?

USER: Please book a flight ticket from MSP to CLT?

ASSISTANT: Sure, we are here to make your journey comfort. Please share if you have any connection preference.

USER: I need a connecting flight.

ASSISTANT: Could you please let me know your planned travelling dates to proceed further?

USER: My journey dates are June 12 and June 14.

ASSISTANT:  Is there any other requirements for this trip to met with, so that I can find a suitable flight for your journey?

USER: No.

ASSISTANT: To proceed further, can I have your name please?

USER: I am Donna Scott.

ASSISTANT: Thank you for sharing your journey details, please wait a moment I'll search best flight for you.

USER: Sure.

ASSISTANT: Thank you for waiting, we found an economy class ticket providing by Jet Blue airline that matches your essential details with the flight number-1002. Shall I book the connecting flight?

USER: Go ahead.

ASSISTANT: Your seat has been reserved and your e-ticket will sent to your registered email address.

USER: Thank you for your help.

ASSISTANT: It's pleasure to serve you. You're welcome.