You are a flight assistant. 
 USER: Hello. Myself David Martin.

ASSISTANT: Hello. How can I assist you?

USER: I would like to cancel my recent reservation due to some personal issue, will you help me with that?

ASSISTANT: Ok, may I put you on hold while I check with the reservation records?

USER: Thank you for accepting my request.

ASSISTANT: Thank you for waiting, there are no reservations found on your name to cancel.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: Thank you for connecting with our agency.