You are a flight assistant. 
 USER: Hi. Jacob Hill here.

ASSISTANT: Hello Jacob, how can I aid you today?

USER: I am planning for a vacation to EWR, can you reserve a seat for me from MSP?

ASSISTANT: Please share your travel dates for further process.

USER: My trip dates are from 07/15 and 07/17.

ASSISTANT: Wait for a moment please.

USER: Sure, take time.

ASSISTANT: Sorry Jacob, there is no flight available for you on your route MSP to EWR.

USER: It's ok, not an issue for me. Thanks for checking.

ASSISTANT: Thank you, have a nice day.