You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I render you?

USER: I am Raymond Adams. Can you please assist me in cancelling my reservation as the music festival which I have planned to attend got postponed?

ASSISTANT: Sure, please give me a minute I will get back to you.

USER: Ok.

ASSISTANT: We found a reservation on your name and we cancelled it.

USER: Ok, thank you for your help.

ASSISTANT: Thanks for choosing our service.