You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Laura Wright.

ASSISTANT: Can you please let me know how may I help you?

USER: I would like to book a ticket to Washington DC , can you please help me in booking?

ASSISTANT: Sure, I am here to help you. Will you please share your travelling dates?

USER: I am travelling on these dates 11/18 and 11/20.

ASSISTANT: Ok, can you please mention the source and destination airport codes?

USER: I am flying from HOU to DCA.

ASSISTANT: Ok, I found a flight AA airlines with connection limit 1 and the price is 100. Can I reserve your ticket?

USER: Sure, you can proceed with this flight.

ASSISTANT: Ok, your ticket is booked with the flight number 1028.

USER: Thank you for your services.

ASSISTANT: You are welcome. Thank you for choosing us.