You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I help you?

USER: Can you please help me in changing my existing reservation, as my exam got postponed.

ASSISTANT: Sure, please share your good name?

USER: Myself, Jason Lee.

ASSISTANT: Sure, please wait for a while.

USER: Ok.

ASSISTANT: Sorry, no reservation found on your given name.

USER: Ok, no issues.

ASSISTANT: Thank you for choosing us.

USER: Thank you for checking.