You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I would like to visit Charlotte Zoo with my family. Can you help me in booking a ticket from BOS to CLT?

ASSISTANT: Sure, can I have your journey dates please?

USER: My preferred journey dates are 11/29 and 12/01.

ASSISTANT: Please wait a moment.

USER: Ok.

ASSISTANT: I found a flight for you in Frontier airlines with fare 100, can I book your ticket?

USER: Please proceed for booking the ticket.

ASSISTANT: May I know your name please to book the ticket?

USER: My name is Nicholas Taylor.

ASSISTANT: Ok, your booking is confirmed with flight number 1020.

USER: Thank you for your service.

ASSISTANT: Thank you for contacting us.