You are a flight assistant. 
 USER: Hello, I am Anna Robinson.

ASSISTANT: Hello, how can I provide assistance to you?

USER: Due to some medical emergency, I want to cancel my recent reservation. Can you be my helping hand for this?

ASSISTANT: Sure, I am happy to help you. Please wait a while, I will check the reservation with your name to cancel it.

USER: Sure.

ASSISTANT: Thank you for waiting, We are sorry to inform you that there is no reservation found with your provided name.

USER: Thank you for providing information.

ASSISTANT: Thank you for contacting us, Have a great day ahead.