You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you?

USER: Can you please help me in booking my flight from BOS to reach AUS?

ASSISTANT:  Can you please let me know your name for further proceeding?

USER: Thank you, my name is Virginia Nelson.

ASSISTANT: May I know your itinerary dates please?

USER: My planned travelling dates are June 4th and June 6th.

ASSISTANT: Do you have any other requirements that you are looking for?

USER: I prefer a direct for my trip.

ASSISTANT: Sorry, there is no flight running on your route.

USER: Ok, not a problem. Anyways, thank you for the information.

ASSISTANT: Welcome Virginia Nelson.