You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I serve you today?

USER: I am Kathleen Nelson. I am planning to meet my colleagues who are staying in IAD, would you please assist me in booking a flight ticket from CLT?

ASSISTANT: Sure, when you are planning to make your journey?

USER: I am planning to make my journey on May 18th and return on May 20th.

ASSISTANT: Do you prefer business class or economy class in your journey?

USER: I am comfortable with any class.

ASSISTANT: We found a Hawaiian airlines, flight number 1001 and the fare of 100 in economy class. Shall I proceed?

USER: You can proceed.

ASSISTANT: Your ticket has been reserved with connecting flight.

USER: Thank you for your response.

ASSISTANT: Thank you for reaching us.