You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Janet Parker here.

ASSISTANT: How can I assist you today?

USER: My preferable dates for travel are 01/28 to 01/30. Can you book the flight ticket? It is a business trip to Phoenix.

ASSISTANT: Sure, will you mention your airport codes please?

USER: My airport codes for boarding the flight are OAK to PHX.

ASSISTANT: Please give me a moment.

USER: Ok.

ASSISTANT: Thanks for waiting, there is a flight with price 100 and the connections 1 is available. Shall I confirm your ticket?

USER: Yes, I am happy with the cost you can proceed.

ASSISTANT: Your ticket is booked. The flight number is 1004 and the airline is Hawaiian.

USER: Thank you.

ASSISTANT: Welcome, have a great day.