You are a flight assistant. 
 USER: Hello, I am Amanda Martin.

ASSISTANT: Hello, how may I oblige you today?

USER: Due to some emergency meeting I need to cancel my reservation. Can you help me cancelling my reservation?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please wait for some time.

USER: Sure.

ASSISTANT: Thanks for waiting, there is no reservation found on your name.

USER: No problem, thank you for the information.

ASSISTANT: Thank you for reaching us, have a good day.