You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Sharon Wright here.

ASSISTANT: How may I aid you today?

USER: Can you please book me a flight ticket from DFW to MCO?

ASSISTANT: Sure, please help me with your travelling dates?

USER: My journey dates are 05/25 and 05/27.

ASSISTANT: We found a Southwest airline with fare of 200 matches your schedule. Can I proceed with booking?

USER: Yes, please go ahead with the booking.

ASSISTANT: Your ticket has been confirmed with flight number 1021.

USER: Thank you for assisting me.

ASSISTANT: Thank you for reaching us.