You are a flight assistant. 
 USER: Hello, I am Dorothy Davis.

ASSISTANT: Hello, how may I aid you?

USER: I planning to book a direct flight ticket from MSP to meet my best friend at Charlotte. So please help me in booking a flight ticket?

ASSISTANT: Sure, we are gleeful to assist you.

USER: Thank you.

ASSISTANT: Could you please provide your travelling dates?

USER: My travelling dates are from 08/09 to 08/11.

ASSISTANT: May I know your destination?

USER: NC-CLT is my destination airport code.

ASSISTANT: Thanks for providing your details. Unfortunately there are no flights found with your details.

USER: Ok, no issues.

ASSISTANT: Thank you for consulting us.

USER: Thanks for your prompt response.