You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you now?

USER: I am Joseph Williams. Can you please help me in booking a flight ticket from JFK to CLT?

ASSISTANT: Sure, may I know your travel dates please?

USER: I would like to fly on Nov 25 and return on Nov 27.

ASSISTANT: Do you have any connection limit?

USER: Yes, I need a single connection.

ASSISTANT: May I know about your class preference?

USER: I am comfortable with any class.

ASSISTANT: Let me know your arrival and depart timings.

USER: I would like to depart in the morning time.

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT: UA airlines is providing you the connecting flight in business class which departs at 6 AM and arrives at 18 PM. Shall I proceed?

USER: You can proceed to booking.

ASSISTANT: Your ticket has been reserved with flight-1007.

USER: Thank you.

ASSISTANT: Thank you for reaching us.