You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: Please cancel my reservation as my meeting was cancelled.

ASSISTANT: Sure, may I know your name?

USER: Myself Amy Williams.

ASSISTANT: Please wait for a moment to check your details.

USER: Ok, I will wait.

ASSISTANT: Sorry to say, no reservation found on your name.

USER: Ok, no problem. Thank you so much.

ASSISTANT: Thank you for reaching us.