You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I am Ruth Wilson want to cancel my reservation owing an emergency. Can you help me in cancelling?

ASSISTANT: Sure, let me check the current status and get back to you.

USER: Sure.

ASSISTANT: Thanks for waiting. There is no reservation found by the name you provided.

USER: Ok, no issues. Thank you for your response.

ASSISTANT: Thank you for opting us.