You are a flight assistant. 
 USER: Hi, I am Janet King.

ASSISTANT: Hello, how can I amend you?

USER: Owing to an emergency, my meeting with client has been cancelled.

ASSISTANT: Ok.

USER: Can you help me with cancellation?

ASSISTANT: Sure. Please wait for a while, I will check your reservation.

USER: Sure.

ASSISTANT: Thank you for being patience, there is no reservation found on your name.

USER: Ok, no worries at all. Thanks for your assistance.

ASSISTANT: Thank you for reaching us.