You are a flight assistant. 
 ASSISTANT: Hi.

USER: Hi. I am Ashley Thompson.

ASSISTANT: How can I help you?

USER: I need to cancel my recent recent reservation, Can you please help me with that?

ASSISTANT: Sure, I can help you easily. Please wait a while.

USER: Thank you. Sure.

ASSISTANT: No reservation has been found with your name. Thanks for contacting us, have a nice day.

USER: Thanks for your information.