You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you now?

USER: I am Sharon Rodriguez from Oakland.

ASSISTANT: Glad to meet you Sharon.

USER: Thanks, I have to go to Chicago next week, can you please book a flight ticket for me?

ASSISTANT: Sure, can I have your travel dates please?

USER: I want to take off on 08/09 and book my return ticket also on 08/11.

ASSISTANT: Ok Sharon, please let me know airport codes of your locations.

USER: I want to fly from OAK and destination airport is ORD.

ASSISTANT: Ok Sharon, please wait a moment.

USER: Ok.

ASSISTANT: I have found a flight with connection 1 and price 100 in Southwest airlines. Shall I proceed with booking?

USER: That's perfect, please confirm this flight ticket for me.

ASSISTANT: Ok Sharon Rodriguez, your reservation has done with flight number 1027.

USER: Thank you for assisting me.

ASSISTANT: Thank you for choosing us, have a great journey.