You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Can you please reserve me a flight ticket from SFO to ORD?

ASSISTANT: Sure, I am happy to help you. Can I know your name?

USER: I am Rachel Wilson.

ASSISTANT: Thank you. Please help me with your travel dates.

USER: My travel dates are Feb 18 and Feb 20.

ASSISTANT: Are you comfortable with connecting flight or direct flight?

USER: I need a connecting flight.

ASSISTANT: There is a flight having single connection with Hawaiian Airlines and the ticket fare is 100 only in economy class. Flight will take-off at 16:00 hours and arrives at 15:00 hours. Shall I book the ticket for you?

USER: Please proceed.

ASSISTANT: Your ticket is confirmed successfully with the flight-1014.

USER: Thank you.

ASSISTANT: You are most welcome.