You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you?

USER: I am Donna Hall. I would like to book a ticket from PHX to EWR, can you help me?

ASSISTANT: Yes, I will assist you with that. May I know your travel dates to book the flight ticket?

USER: My travel dates are 04/05 and 04/07.

ASSISTANT: Thank you for waiting, there is a flight with 1 connecting flight and the airfare is 200. Can I know if your ok with that flight?

USER: Sure. You can book it.

ASSISTANT: Ok, the flight is been booked and airlines is Southwest.

USER: Thank you for booking.

ASSISTANT: The flight is 1020 which is been booked, thank you for availing our service.