You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Michelle Thomas here.

ASSISTANT: Thomas, how may I help you?

USER: I am planning to book a flight ticket from New York EWR to BOS. Can you please help me with booking?

ASSISTANT: Sure, I can help you. Please provide your itinerary dates.

USER: Sure, my itinerary dates are from 05/10 to 05/12.

ASSISTANT: Please hold on for a while.

USER: Sure, I will wait.

ASSISTANT: AA airlines with flight 1022 is available on your route.

USER: If it is a connecting flight, you can proceed with that ticket booking.

ASSISTANT: Your ticket is reserved.

USER: Thank you for your help in booking my ticket.

ASSISTANT: Thank you for choosing us.