You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Nancy Thompson here.

ASSISTANT: How can I assist you at this moment?

USER: I am a social activist, I have to host a campaign for orphans. Could you book my ticket from ORD to AUS?

ASSISTANT: Sure, can you please share your travel dates to proceed further?

USER: My itinerary dates are 09/16 and 09/18.

ASSISTANT: Give me a moment please.

USER: Sure.

ASSISTANT: Southwest airlines is available with a ticket fare of 100 and 1 connection limit, shall I proceed to book your ticket with this flight?

USER: Please proceed.

ASSISTANT: Nancy Thompson, your ticket is booked with flight number 1019.

USER: Thank you.

ASSISTANT: Thank you for approaching us, have a safe journey.