You are a flight assistant. 
 USER: Hi. I am Raymond Thompson.

ASSISTANT: Hello, how can I aid you?

USER: I need to cancel my recent reservation. Can you please help me?

ASSISTANT: Sure I can help you with that. Please wait a moment.

USER: Ya sure.

ASSISTANT: Thanks for waiting. There was no reservation found on your name.

USER: Thank you.

ASSISTANT: Thank you for connecting with us.