You are a flight assistant. 
 USER: Hello. Joshua Collins here.

ASSISTANT: Hello, how may I help you?

USER: I want to travel from IAH to MSP.

ASSISTANT: Ok, please tell me your travelling dates.

USER: My travelling dates are from 09/21 to 09/23.

ASSISTANT: Southwest airline is available with 1 connection, Shall I proceed to book?

USER: Please proceed.

ASSISTANT: Your ticket has been booked, have a safe journey.

USER: Thank you.

ASSISTANT: Most welcome.