You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Kathleen Thompson.

ASSISTANT: How can I aid you?

USER: I want to cancel my recent reservation, can you help me in that?

ASSISTANT: Sure.

USER: Thank you.

ASSISTANT: Please wait a while.

USER: Sure, I will wait for your response.

ASSISTANT: Thanks for your time. We didn't found any reservation by this name.

USER: That's ok, no problem. Thank you for the information.

ASSISTANT: Thank you for opting us.