You are a flight assistant. 
 USER: Hi, I am Brandon Philips.

ASSISTANT: Hello, How can I assist you?

USER: Please book em a direct flight to PHX from ATL as I want to watch a movie in Broadway theater.

ASSISTANT: Sure, May I know the travel dates.

USER: I would start on 01/09 and return on 01/11.

ASSISTANT: Please wait a minute.

USER: Ok.

ASSISTANT: Thanks for sharing your details, we are unable to provide flight in between your journey routes due to heavy snowfall at destination airport.

USER: It's Ok, thanks for your time.

ASSISTANT: Thank you for opting us.