You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you?

USER: I am fallen ill due to bad weather so, can you please help me in cancelling my reservation?

ASSISTANT: Sure, May I know your name?

USER: Gary Harris is my name.

ASSISTANT: Ok, wait for some time.

USER: Sure.

ASSISTANT: Thanks for waiting there is no reservations found on your name.

USER: Ok, not a big problem. Thank you for your response.

ASSISTANT: Thanks for choosing us.