You are a flight assistant. 
 USER: Hi. Joshua Perez here.

ASSISTANT: Hello, how may I guide you?

USER: Can you book a ticket from SFO to CLT?

ASSISTANT: Can I know your preferable dates?

USER: Here are my travel dates 12/14 and 12/16.

ASSISTANT: I found a flight 1005 of AA airlines matches with your preferences, can I proceed?

USER: Please go ahead.

ASSISTANT: Your ticket is booked.

USER: Thank you for the help.

ASSISTANT: Thank you, have a good day.