You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: My name is Nicole Phillips. Could you mind helping me in cancelling my recent reservation?

ASSISTANT: Yes, I can help you with that. Give me a moment.

USER: Ok.

ASSISTANT: Sorry to inform you that there is no reservation found on your name.

USER: That's ok, thank you.

ASSISTANT: Thank you for helping me.