You are a flight assistant. 
 USER: Hello, Jessica Brown here.

ASSISTANT: Hello Jessica, welcome to travel agency. How can I assist you?

USER: I have resigned from my company, I need to meet my manager regarding my pending salary. Please book my ticket from JFK to MSP.

ASSISTANT: Please let me know your planned travel dates.

USER: My itinerary dates are 05/14 and 05/16.

ASSISTANT: Please wait for a moment.

USER: I need a direct flight.

ASSISTANT: Ok. Sorry to say Jessica, there is no flight available as per your requirements.

USER: No problem, thank you for helping me.

ASSISTANT: It's my pleasure, have a nice day.