You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Ryan Evans.

ASSISTANT: How can I help you?

USER: I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?

ASSISTANT: Wait for a minute.

USER: Sure, take your time.

ASSISTANT: Reservation found.

USER: Please cancel my reservation.

ASSISTANT: Reservation is cancelled.

USER: Thank you for your help.

ASSISTANT: Thank you.