You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I help you?

USER: I am Timothy Phillips. I want to travel to NY-EWR to visit my new office on 09/27.

ASSISTANT: Ok, may I know your source details?

USER: It is a round trip and return on 09/29 with direct flight.

ASSISTANT: Thanks for providing information, Please wait for a while.

USER: Ok.

ASSISTANT: We are glad to inform that AA airline matches to your requirements. The flight number is 1003 and the price of this plane is 200 with one connection. Can I proceed for booking?

USER: please do not proceed with booking. I need direct flight.

ASSISTANT: Sure, booking cannot be proceed.

USER: Thank you for the information.

ASSISTANT: Thanks for reaching us.