You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I assist you?

USER: I am Michael Davis. I want to book my flight ticket from San Francisco, SFO to New York, EWR to attend my family meeting. Will you help me in booking me a direct flight?

ASSISTANT: Sure, help me with you journey dates.

USER: 03/14 - 03/16 are my dates for trip.

ASSISTANT: Please wait.

USER: Sure.

ASSISTANT: Sorry, we do not have any direct flight to your route.

USER: Ok, Thank you.

ASSISTANT: Thank you for approaching us.