You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Carolyn Collins.

ASSISTANT: Collins, how may I assist you today?

USER: I want to book a ticket from New York to Oakland to meet my grandparents.

ASSISTANT: Ok, please share your airport codes?

USER: I am departing from New York LGA airport on 02/28.

ASSISTANT: Ok, when you are going to return?

USER: I want to return from Oakland OAK airport on 03/01.

ASSISTANT: I found a flight for you that UA airline with connection 1 is available as per your details, can I proceed to booking?

USER: Alright, please proceed for booking.

ASSISTANT: Your ticket is confirmed by flight number 1015.

USER: Thank you for your help.

ASSISTANT: You are welcome.