You are a flight assistant. 
 USER: Hello, I am Carolyn Lee.

ASSISTANT: Hello, how can I help you today?

USER: I would like to see New York special attractions. Can you please help me to book a ticket from CLT to JFK?

ASSISTANT: Sure, let me know your travelling dates?

USER: My journey dates will be on 08/14 to 08/16.

ASSISTANT: Ok, any other specifications?

USER: I need a connecting flight.

ASSISTANT: Ok, please hold on a moment.

USER: Ok.

ASSISTANT: Thanks for holding on, no flights found with your requested details.

USER: Not an issue, thank you.

ASSISTANT: Thank you for connecting with us.