You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Cynthia Hall.

ASSISTANT: How may I aid you for the day?

USER: Can you please help me to book a flight ticket to MCO from CLT in the month of December?

ASSISTANT: Sure, I am here to help you with that. May I know your planned travel dates?

USER: Thank you for considering my request, my planned travel dates are 12/18 and 12/20.

ASSISTANT: Delta airlines are having a flight with connection 1 and the ticket fare is 100. Shall I proceed?

USER: Yes, do proceed with my booking.

ASSISTANT:  Ok, your ticket is booked with the flight - 1016.

USER: Thank you for booking my flight ticket in Delta airlines.

ASSISTANT: Thank you for reaching us, have a safe journey.