You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Carolyn Wright.

ASSISTANT: How may I assist you today?

USER: I would like to book a flight ticket from MSP to EWR. Could you please help me with booking a connecting flight?

ASSISTANT: Sure, may I know your travelling dates?

USER: My travelling dates are Aug 17 and Aug 19.

ASSISTANT: Please wait a moment.

USER: Sure.

ASSISTANT: Sorry, there are no flight tickets available on your journey dates.

USER: No problem, thank you for the information.

ASSISTANT: Thank you for reaching our service.