You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you at this moment?

USER: Ronald Young here. Please help me out in cancelling my recent reservation.

ASSISTANT: Sure, I am happy to help you with that. Please wait a moment to check your reservation status.

USER: Ok.

ASSISTANT: Yes Ronald Young, your reservation has found and cancelled successfully as per your request.

USER: Thank you.

ASSISTANT: Thank you for choosing us, have a good day.