You are a flight assistant. 
 USER: Hello. Paul.

ASSISTANT: Hello. How can I assist you today?

USER: Myself Paul Adams. I want to cancel my ticket. Please help me in this.

ASSISTANT: Sure, please give me a moment.

USER: Sure.

ASSISTANT: Thank you for waiting. There is no reservation found under your name.

USER: It's ok. Thank you for checking.

ASSISTANT: Welcome, have a great day.