You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: Can you please help me with cancelling my reservation which I have done to meet my friend but now he is not able to meet me?

ASSISTANT: Sure, I will help you. May I know your name please?

USER: Sure, please check the reservation with name of Stephanie Carter.

ASSISTANT: Please wait a minute.

USER: Sure, take your time.

ASSISTANT: Sorry to say, no reservation has been found on your name in our records.

USER: Oh! May be booking is not done. Anyway, thank you for your time.

ASSISTANT: Thank you for choosing us.

USER: Most welcome.