You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: I need to cancel my recent reservation, as my planned trip with my friends got cancelled. Can you please help me out?

ASSISTANT: Sure, may I know your name?

USER: Sure, myself Kathleen Clark.

ASSISTANT: Sorry, there is no reservation found under your name.

USER: Not a big problem, anyways thank you for the information.

ASSISTANT: Thank you for opting us.