You are a flight assistant. 
 USER: Hello, I am Jerry Martinez.

ASSISTANT: Hello. How may I aid you today?

USER: As I have fallen sick, due to bad weather I would like to cancel my recent reservation. Could you please help me?

ASSISTANT: Sure, I'll help you in cancellation. Please wait a moment I will check the reservation status.

USER: That's fine, thank you for the information.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: Thank you for waiting, I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: No problem, thank you for the valuable information.

ASSISTANT: Thank you for availing us.