You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you today?

USER: Barbara Carter is here. I just want to cancel my reservation as I want to stay back at my home due to holidays extended.

ASSISTANT: Sure, I will help you with that. Please wait for a moment.

USER: Sure.

ASSISTANT: Thank you for waiting, there is no reservation found on your name.

USER: Ok, that's not a problem. Thanks for the information.

ASSISTANT: Thank you for visiting us, have a nice day.