You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how could I serve you?

USER: I am planning to attend music concert at AUS, can you please help me with booking a flight ticket from PHL?

ASSISTANT: Sure, to book a ticket may I know your name please?

USER: My name is Barbara Jones.

ASSISTANT: Please provide your travelling dates.

USER: I would like to take off on June 5 and return on June 7.

ASSISTANT: Is there any other requirements?

USER: I am looking for a connecting flight.

ASSISTANT: We found a flight with an airline Southwest of flight 1004 in an economy class with single connection.

USER: Yes, please proceed with the booking.

ASSISTANT: Your ticket has been booked.

USER: I appreciate your help, thank you.

ASSISTANT: Thank you.