You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: Can you help me to cancel my recent reservation?

ASSISTANT: Sure, can you please provide your name to search for the reservation status?

USER: Please check with name Donna Scott.

ASSISTANT: Wait a moment please.

USER: Sure.

ASSISTANT: Donna Scott, I have found your reservation and I have cancelled it successfully.

USER: Thanks for cancelling my reservation.

ASSISTANT: Thank you for contacting us.

USER: Great service you did.