You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I best serve you?

USER: To train my team for the final match of Football, I need to go to Charlotte, CLT. So, please book a direct flight.

ASSISTANT: Sure, when are you planning to travel?

USER: I planned to travel on 03/10. My return date of travel is 03/12.

ASSISTANT: Please provide your source point?

USER: I will start from Chicago, ORD.

ASSISTANT: May I know your good name?

USER: I am Emma Young.

ASSISTANT: Thank you for providing your details.

USER: Ok.

ASSISTANT: There are no flights found with your details.

USER: It's Ok, I will go with other alternative. Thank you.

ASSISTANT: Thank you for availing with us.