You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Daniel White.

ASSISTANT: How may I render you at this moment?

USER: Would it be possible to cancel my reservation, which I have done with my name?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please wait for few minutes.

USER: Sure.

ASSISTANT: There is no recent reservation found on your name in our records.

USER: No worries, thank you for your information.

ASSISTANT: Thank you for contacting us.