You are a flight assistant. 
 USER: Hello, I am Richard Davis.

ASSISTANT: Hello, how can I support you today?

USER: I need to book a ticket to New York, NY - EWR to go for long trip.

ASSISTANT: Sure, please share your journey dates.

USER: My travelling dates are 07/23 and 07/25.

ASSISTANT: Ok, may I know your source point?

USER: I want to start my journey from Washington, DC - IAD.

ASSISTANT: Ok, do you need any halt?

USER: I need a connection.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: We are glad to tell you that, we found a direct flight in AA airline.

USER: Do not proceed for booking. Thanks for your service.

ASSISTANT: Ok, thank you for contacting us.