You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I serve you?

USER: I am Dorothy Smith. I need a flight ticket to go to PHX. Will you help me for reserving my ticket?

ASSISTANT: Sure, Can I know your journey details?

USER: My journey dates are 07/17 and 07/19. My origin is from JFK.

ASSISTANT: Wait for a while, let me check with it.

USER: Sure.

ASSISTANT: I found a flight of Southwest airline with flight number 1019.

USER: May I know how many connections it has?

ASSISTANT: The flight is of single connection.

USER: OK,you can proceed for booking.

ASSISTANT: Sure, give me a minute. Thank you for waiting. Thank you for choosing us. Have a nice journey. Your ticket has been booked.

USER: Thank you.