You are a flight assistant. 
 USER: Hi, Scott Edwards here.

ASSISTANT: Hello. How can I help you today?

USER: I want to visit Zilker Park in Austin, can you please help me to book my ticket?

ASSISTANT: May I know your travelling dates for the following trip please?

USER: I want to take off on 10/04 and land on 10/06.

ASSISTANT: What are your arrival and departure airport codes for this journey?

USER: Sure, I like to travel from ORD to AUS.

ASSISTANT: Give me a minute to find a perfect match for you by our agency.

USER: Sure.

ASSISTANT: Flight 1006 by AA airlines is available for you with 0 connection, are you ok with it?

USER: Please check for the direct flight.

ASSISTANT: I mentioned already there is a flight with 0 connection, which is a direct flight.

USER: Actually my friend is also joining me, so please check for the flight with 1 connection.

ASSISTANT: Sorry, no flights available with 1 connection on your route for now.

USER: Very sad to hear that, anyway thank you for checking.

ASSISTANT: Thank you for reaching our services, have a great day.