You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Due to some financial issues, I would like to cancel my recent reservation. Please help me out.

ASSISTANT: Sure, I am here to help you for this. May I know your name please?

USER: My name is Laura Williams.

ASSISTANT: Just a moment, let me check your reservation status in our records.

USER: Sure, take your time.

ASSISTANT: Sorry for inconvenience, no reservation is found under your name.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: Thank you very much for approaching our agency.