You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you?

USER: I am Kimberly Collins. I want to book a flight ticket from FL-MCO to CA-SFO. Can you help me?

ASSISTANT: Sure, I am here to help you. May I know your trip dates?

USER: 09/10 and 09/12 are my travelling dates.

ASSISTANT: Do you have any other requirements?

USER: I need a break in my journey.

ASSISTANT: Sorry to inform you that, no flights are running to that location, due to abnormal weather conditions.

USER: No issue, I will choose other alternative. Thank you.

ASSISTANT: Thank you for choosing us.