You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: John White here.

ASSISTANT: John, how may I help you?

USER:  I am looking for a flight from MCO to CLT, can you help me out in booking the flight ticket?

ASSISTANT: Sure, please share your itinerary dates.

USER: Ok, my itinerary dates are 06/29 and 07/01.

ASSISTANT: Please hold on for a while.

USER: Ok, take your time.

ASSISTANT: Are you comfortable with direct flight?

USER: No, please I need a connecting flight.

ASSISTANT: Let me check.

USER: Ok.

ASSISTANT: Sorry, no connecting flight is available on your route.

USER: Ok, no problem. Thank you so much.

ASSISTANT: Thank you for contacting us.