You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: Karen Lewis here,.

ASSISTANT: How are you Karen Lewis?

USER: I'm good. Can you help me in ticket booking from SFO to PHX?

ASSISTANT: Sure Karen, can I know the travel dates please?

USER: Sure. My travelling dates are 03/02 to 03/04.

ASSISTANT: Give me a moment please.

USER: Ok.

ASSISTANT: There is a flight for you with flight number 1015. Shall I book it?

USER: Yes, you can book my ticket.

ASSISTANT: I have booked your ticket with airline Southwest. Thank you for approaching us, have a great journey.

USER: Thank you.