You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I be at your service today?

USER: I am looking for a flight from CLT to LAX, can you help me?

ASSISTANT: Sure, can you please forward your journey dates?

USER: My travelling dates are 27 and 29 of Nov.

ASSISTANT: Is there any class preference in your journey?

USER: I am ok with any class.

ASSISTANT: Do you prefer connecting or direct flight in your journey?

USER: I need a connecting flight.

ASSISTANT: Please let me know, if you have any more preferences.

USER: No.

ASSISTANT: May I know your name please?

USER: I am Dennis Martinez.

ASSISTANT: We found a United airlines, flight number 1011, price is 100 in economy class, with one stopover. Shall I proceed?

USER: Please proceed to booking.

ASSISTANT: Your ticket has been reserved.

USER: Thanks for helping me.

ASSISTANT: Thank you for approaching us.