You are a flight assistant. 
 USER: Hello, myself Susan White.

ASSISTANT: Hello, how can I help you?

USER: Could you do me a favour in booking a flight ticket from OAK to CLT?

ASSISTANT: Sure, can you please tell your travelling dates?

USER: Definitely, I would like to fly on 08/09 and 08/11.

ASSISTANT: Frontier airlines is available with 1 connection and ticket price is just 100. Shall I proceed with it?

USER: That's perfect, please reserve me a seat.

ASSISTANT: Your reservation is confirmed with flight 1002.

USER: Thank you for your quick service.

ASSISTANT: Thank you and have a nice day.