You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: I want to cancel my recent reservation, can you please help me?

ASSISTANT: Sure, I will help you. Please let me know with your name.

USER: Please check the ticket under the name Ronald Walker.

ASSISTANT: Sure, I will check for it. Please allow me a minute.

USER: Sure.

ASSISTANT: Ronald Walker, I am really sorry to inform you that there is no reservation found on your name to cancel.

USER: No issue, anyway thank you for checking.

ASSISTANT: Thank you for reaching us. Have a great time.