You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: I am looking for a flight from MCO to OAK, can you please help me in booking?

ASSISTANT: Sure, I am here to help you out. Please provide me your trip dates.

USER: My travelling dates are Jan 29 and Jan 31.

ASSISTANT: May I know your name to proceed further?

USER: My name is Benjamin Wright.

ASSISTANT: Please allow me a moment.

USER: Sorry, my name is Benjamin Wilson.

ASSISTANT: Sure, I will confirm your name on Benjamin Wilson.

USER: Thank you for confirming.

ASSISTANT: Sorry Benjamin Wilson, there is no flight as per your request.

USER: That's ok, thank you for checking.

ASSISTANT: Thank you for reaching us.