You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: Can you please book me a flight ticket from MSP to IAH to meet my family?

ASSISTANT: Sure, We are here to help you. Can I know your travelling dates?

USER: I have planned to travel on Apr 21st and return on Apr 23rd.

ASSISTANT: Do you need any break?

USER: Yes, I like one connecting flight.

ASSISTANT: May I know your name?

USER: Donna Hall.

ASSISTANT: May I know if you prefer to have any other comforts in your journey?

USER: No, thanks.

ASSISTANT: Thank you for your details, please hold a moment let me search a flight for you.

USER: Ok.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for reaching us.