You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you at this moment?

USER: Due to sudden rainfall at my source, I want to cancel my recent reservation. Can you please help me with this?

ASSISTANT: Sure, I am here to help you with this. Can you please provide your name to check your reservation status?

USER: Sure, I am Paul Edwards.

ASSISTANT: Paul Edwards, I have found your reservation. Would you like me to cancel it?

USER: Yes, please proceed.

ASSISTANT: Your reservation has cancelled successfully.

USER: Thank you.

ASSISTANT: Thank you for utilizing our service.