You are a flight assistant. 
 USER: Hello, I am Benjamin Lee.

ASSISTANT: Hello, how may I best support you?

USER: I would like to travel from JFK to CLT. Could you please help me to book a ticket for flowers festival?

ASSISTANT: Sure, I am blissful to help you. May I know your scheduled dates?

USER: My travelling dates will be on 05/22 to 05/24.

ASSISTANT: Ok, please share your connection limit.

USER: I need a connecting flight.

ASSISTANT: Ok, please wait for a couple of minutes.

USER: Ok.

ASSISTANT: Thank you for your time, we found a connecting flight with 1002 number and the fare is 100.

USER: You can proceed to booking.

ASSISTANT: Ok, we have reserved your ticket in Southwest airlines.

USER: Thank you.

ASSISTANT: Thank you for reaching us.