You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, how can I help you?

USER: Please book a ticket from Phoenix, AZ-PHX to Boston, MA-BOS for holiday vacation. Travelling dates are from 09/14 to 09/16.

ASSISTANT: OK, please wait a minute. I found a flight with Spirit airline, flight number is 1013 with single connection and price of 200. Shall I proceed with it?

USER: I need a direct flight.

ASSISTANT: Can you provide your good name?

USER: Kathleen Roberts.

ASSISTANT: There are no direct flight. Thank you, for reaching us.

USER: Thanks.