You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: Can you help me in cancelling my recent reservation?

ASSISTANT: Sure, we are perky to help you.

USER: Thank you.

ASSISTANT: Can you share your good name?

USER: I am Kevin Phillips.

ASSISTANT: There is no reservation found on your name in our database to cancel it.

USER: Thank you.

ASSISTANT: Thank you for availing us.