You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I address you?

USER: I planned to meet my cousin in ATL, can you please help me to book a flight ticket from CLT?

ASSISTANT: Sure, On what dates are you planning to make your trip?

USER: I prefer to travel on Jan 13 and Jan 15.

ASSISTANT: How many connections do you need?

USER: I prefer to travel in a connecting flight.

ASSISTANT: Any other requirements to be met?

USER: No.

ASSISTANT: May I know your name?

USER: I am Kevin Williams.

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT: Thank you for waiting, I regret to inform you that there are no flights obtained on your journey dates to book a flight ticket.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: Thank you for choosing us.