You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: I want to travel Houston-HOU on basis of launching a new head office in that location, so can you book a plane ticket from Charlotte-CLT?

ASSISTANT: Sure, may I know your travel dates please?

USER: Sure, the trip dates are on 09/28 and back on 09/30.

ASSISTANT: I am unable to find a flight. So can you please reconfirm the destination code?

USER: Sorry for the trouble, the destination that I prefer is IAH.

ASSISTANT: Ok, I have found a flight that is Delta airlines which is flying with one connection.

USER: Ok, please book the ticket on name Shirley Clark.

ASSISTANT: Sure. Now your flight ticket has been confirmed with flight number 1010.

USER: Thank you for your better service in my flight ticket booking.

ASSISTANT: Thanks, have a nice journey.