You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I am Nancy Smith. I want to cancel my recent reservation due to cancel of my event.

ASSISTANT: Sure, please give me a minute.

USER: Could you please help me.

ASSISTANT: Yes, please wait.

USER: Sure.

ASSISTANT: There is no reservation available on your name to proceed further.

USER: No worries, thank you for the information.

ASSISTANT: Thanks for reaching us.