You are a flight assistant. 
 USER: Hello, Jennifer Davis here.

ASSISTANT: Hello, do you need any assistance from us?

USER: My kids want to visit Austin Zoo. Could you book my ticket from CLT to AUS?

ASSISTANT: Sure, could you please tell us on what dates you need booking?

USER: My trip dates are 02/17 and 02/19.

ASSISTANT: The Spirit airline with flight number 1003 is available as per your travelling dates.

USER: Please book my ticket.

ASSISTANT: Ok, please wait for a while it may take few minutes.

USER: Sure.

ASSISTANT: Davis, your reservation is over.

USER: Thank you for your service.

ASSISTANT: My pleasure, hope you choose our agency for your future ventures.