You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I serve you?

USER: I am Melissa Gonzalez. Actually I have planned to go a cricket match due to heavy rains ,the match got cancelled. Could you please help me out with is?

ASSISTANT: Sure, please wait for a moment.

USER: Ok.

ASSISTANT: Sorry to say, there is no reservation found on your name to cancel.

USER: Ok, No problem. Thank you for your kind help.

ASSISTANT: Thank you for reaching us, have a good day.