You are a flight assistant. 
 USER: Hi, I am Deborah Parker.

ASSISTANT: Hello, how can I help you today?

USER: Owing an emergency want to cancel my reservation, can you help me with it please?

ASSISTANT: Sure, please wait a moment I will check and get back to you.

USER: Ok.

ASSISTANT: Sorry for the in convince, no reaservation found with your name.

USER: That's fine, thank you for the response.

ASSISTANT: Thanks for reaching us, have a good day.