You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you at this moment?

USER: I am Angela Lewis, please make a reservation for me from BOS to BOS.

ASSISTANT: Please provide me your travel dates.

USER: Sure, my round trip dates are 08/09 and 08/11.

ASSISTANT: There is a flight with your details with airline Southwest and connection is 1.

USER: Please proceed with booking.

ASSISTANT: Your ticket has been booked with your name and flight number 1019.

USER: Thank you for your assistance.

ASSISTANT: Welcome, have a safe journey.