You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: Donald Scott here.

ASSISTANT: Yes Scott.

USER: Do you have any flight from ORD to ORD?

ASSISTANT: Sure, I am glad to help you in booking, please share your travelling dates?

USER: My travelling dates are 10/19 and 10/21.

ASSISTANT: Ok, wait for a moment please.

USER: Sure.

ASSISTANT: I found a flight for you that Southwest airline is providing flight with connection 1 as per your details, can I proceed to booking?

USER: You can proceed.

ASSISTANT: I confirmed your ticket by flight number 1027.

USER: Thanks for your help.

ASSISTANT: It's my pleasure, have a nice day.