You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you?

USER: As my uncle demise last day I had to request you to cancel my reservation. Could you help me with this?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: To proceed further, May I know your name?

USER: Reservation was made by Larry Adams.

ASSISTANT: Ok, please wait for a while.

USER: Ok.

ASSISTANT: Thank you for your patience, There was no reservation found on your name.

USER: No worries, thank you for your information.

ASSISTANT: Thank you for opting us.