You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: Myself Matthew Hill.

ASSISTANT: Nice to meet you Matthew.

USER: I am looking for a light from OAK to IAD, can you help me in booking the flight ticket from Oakland?

ASSISTANT: Sure, tell me your travel dates please?

USER: Sure, my planned travel dates are Mar 29 and Mar 31.

ASSISTANT: Please wait.

USER: Ok, make sure that I am looking for a connecting flight.

ASSISTANT: Thanks for your patience. I have found United airlines airlines which flies with one connection.

USER: That's fine, please proceed with booking.

ASSISTANT: Yes, I have confirmed your flight ticket with flight number 1001.

USER: Thank you for your expeditious service.

ASSISTANT: Thank you.