You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. What service that you are looking from our agency?

USER: I am Betty Collins from Oakland.

ASSISTANT: Nice meeting you Betty.

USER: I want to go to New York on 01/23 for attending a summit there, can you please book a flight ticket for me?

ASSISTANT: Sure, I am glad to assist you with that. Can you please provide your nearest genesis and terminus airport codes for booking?

USER: Thank you, I want to fly from OAK and destination airport is JFK.

ASSISTANT: Is there any return trip that you are planning?

USER: Yes, please book my return ticket also on 01/25.

ASSISTANT: Please wait a moment to check the flights.

USER: Ok.

ASSISTANT: According to your information, I have found a flight with single stop over in your journey with a minimum fare of 100 is provided by Southwest airlines. Shall I proceed with this?

USER: That's great, please proceed.

ASSISTANT: Ok, your ticket has been confirmed in flight number 1016.

USER: Thank you for your help.

ASSISTANT: Thank you for approaching us, have a great journey.