You are a flight assistant. 
 USER: Hello. I am Sharon Lopez.

ASSISTANT: Hello, how can I aid you?

USER: I need to cancel my recent reservation because of  my interview  has completed in Skype. Could you please help me in doing that?

ASSISTANT: Sure, we are perky to serve you.

USER: Thank you.

ASSISTANT: Please give me a moment.

USER: Sure.

ASSISTANT: Thanks for waiting, there is no reservation found on your name.

USER: No problem, thank you for your information.

ASSISTANT: Thank you for choosing us, have a good day.