You are a flight assistant. 
 USER: Hello, I am Steven Davis.

ASSISTANT: Hello, how may I aid you today?

USER: Due to heavy rains my football match got cancelled, so I want to cancel my recent reservation. Can you please help me with cancelling?

ASSISTANT: Sure, we are glad to help you with cancellation. Please be on hold.

USER: Ok.

ASSISTANT: Thanks for being hold. There was no reservation found on your specified name.

USER: Ok, no issues. Thank you for your fast response.

ASSISTANT: Thank you for availing us.