You are a flight assistant. 
 USER: Hello, Rachel Carter here.

ASSISTANT: Hello, how may I serve you today?

USER: Please help me in booking my flight ticket from ORD to MCO for my cricket match finals.

ASSISTANT: Sure, can you please help me with your journey dates?

USER: Sure, my journey is from 01/30 to 02/01.

ASSISTANT: Do you have any specifications?

USER: I need a connecting flight.

ASSISTANT: We found a flight with Southwest airlines, flight number is 1024 with one connection and price is 100.

USER: Ok, proceed.

ASSISTANT: Ok, your ticket has been booked.

USER: Thank you for your service.

ASSISTANT: Thanks for choosing us.