You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I'm Anna Hill.

ASSISTANT: How may I help you out?

USER: I am planning to attend music concert at OAK, can you please help me with booking a flight ticket from IAD?

ASSISTANT: Sure, I will help you out in booking the ticket. May I know your travelling dates please?

USER: Sure, I would like to take off on 01/10 and return back on 01/12.

ASSISTANT: There is a flight with connection 1 and price 300, can I proceed?

USER: Yes, please proceed with the booking.

ASSISTANT: Ok, your ticket has been booked with flight number 1018.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.