You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Ashley Lopez.

ASSISTANT: Nice to meet you Ashley.

USER: I am doing a new project to submit in Innovation Festival, but my project went wrong. So, I will not attend that event. Can you cancel my reservation?

ASSISTANT: Sure, I will succor you in cancelling your reservation.

USER: Thank you.

ASSISTANT: Please wait for a moment, I will check the status of your reservation.

USER: Sure, I have no problem. You can take your time.

ASSISTANT: Thanks for waiting, we hardly tried to find your reservation but no reservation has been found with your name in our database.

USER: It's ok. Anyways, thank you for your enormous help.

ASSISTANT: It's my glee to help you.