You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I am Laura Taylor. Due to sudden change in climate, I would like to cancel my recent reservation.

ASSISTANT: Ok, please stand by I will check the status and come back to you.

USER: Ok.

ASSISTANT: Thank you for waiting, no reservation found with your name.

USER: Ok, no problem.

ASSISTANT: Thank you for choosing us, have a great day ahead.

USER: Thanks for the information.