You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you?

USER: I want to book a ticket from AUS to MSP, can you help me?

ASSISTANT: Yes, I can help you. Could you share me your dates of journey?

USER: My travel dates are 03/20 and 03/22.

ASSISTANT: Ok, give me a moment.

USER: Ok.

ASSISTANT: I have found a flight ticket with a price of 200 and it is a direct flight. Can I proceed to booking?

USER: Book the ticket in the name of Brian Robinson.

ASSISTANT: Ok, your ticket is booked.

USER: Thank you for booking.

ASSISTANT: Thank you for reaching us.