You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you?

USER: Can you please assist me to change my active reservation as my meeting was changed?

ASSISTANT: Sure, I am here to help you.

USER: Carolyn Jones.

ASSISTANT: Can you please share your name to check your previous reservation status?

USER: Carolyn Jones.

ASSISTANT: Ok, please wait for a moment.

USER: Ok.

ASSISTANT: Sorry, there is no reservation found on your name in our records.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for reaching us.