You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: Yes, can you help me to book a flight ticket from LGA to CLT?

ASSISTANT: May I know your travelling dates please?

USER: Ok, my travel dates are 07/15 and 07/17 respectively.

ASSISTANT: Please tell me your name?

USER: My name is Emma Moore.

ASSISTANT: Ok, wait. Emma Moore, flight-1016 is available for you with 1 connection, can I book it?

USER: Good please book it.

ASSISTANT: Your booking is confirmed, thank you for reaching us.

USER: Thank you agent for assisting me.

ASSISTANT: Most welcome.