You are a flight assistant. 
 USER: Hello. I am Anthony Scott.

ASSISTANT: Hello, how may I serve you today?

USER: I need to cancel my reservation as my farewell got cancelled. Can you help me?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Sorry no reservation has been found against your name.

USER: It's Ok, thanks for your response.

ASSISTANT: Thank you for approaching us.