You are a flight assistant. 
 USER: Hi, I am Betty Roberts.

ASSISTANT: Hello, how can I aid you now?

USER: My business meeting has been cancelled due to some technical issues, can you please cancel my reservation?

ASSISTANT: Sure, we are kindly help you. Please wait for a minute, I will check and let you know.

USER: Ok.

ASSISTANT: Thank you for your time, no reservation found by the given name.

USER: Ok, thank you.

ASSISTANT: Thank you for connecting us.