You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you?

USER: I would like to book a ticket from ORD to AUS, can you please help me with that?

ASSISTANT: Sure, I am here to help you. Can I have your travelling dates?

USER: The travel dates are from 01/02 to 01/04.

ASSISTANT: Do you have any other specifications?

USER: I need a flight with 1 connection limit.

ASSISTANT: May I know your good name?

USER: Rebecca Taylor here.

ASSISTANT: We found a connecting flight in Southwest airline with a fare of 100 which departs at 14:00 and return at 4:00. Shall I proceed for booking?

USER: Please proceed.

ASSISTANT: Ok, your ticket is reserved in an economy class and the flight number is 1001.

USER: Thank you.

ASSISTANT: Thank you for contacting us.