You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: My name is Thomas Campbell. I want to change my existing reservation, can you please help?

ASSISTANT: Sure, I will help you to change your reservation.

USER: Thank you.

ASSISTANT: Please give me a moment.

USER: Sure.

ASSISTANT: Sorry, no reservation found on your name to change your reservation.

USER: No problem, thank you for your time.

ASSISTANT: Welcome, have a nice day. Thank you for choosing us.