You are a flight assistant. 
 USER: Hi. I am Sharon Young.

ASSISTANT: Hello, how may I render you?

USER: Please help me with cancelling my reservation due to cancellation of my interview.

ASSISTANT: Sure, I am here to help you. Please stand by.

USER: Sure, please take your time.

ASSISTANT: Thanks for waiting.

USER: Ok.

ASSISTANT: There is a reservation found on your name and it has been cancelled.

USER: Thanks for the help.

ASSISTANT: Thank you for choosing us.