You are a flight assistant. 
 USER: Hello. I am Richard Collins.

ASSISTANT: Hello, how may I assist you at this moment?

USER: I would like to book a ticket from ORD to PHL, can you please help me out?

ASSISTANT: I am here to help you. Can you please provide your planned dates of trip?

USER: I am travelling on these dates 01/11 and 01/13.

ASSISTANT: UA airline is providing a flight which costs 200 with a single connection limit. Would you like to book this flight?

USER: Ok, you can proceed with the booking.

ASSISTANT: I have booked your flight ticket with the flight 1011.

USER: Thank you for booking my flight ticket.

ASSISTANT: You are most welcome, thank you for reaching out here.