You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. What type of service you are expecting from us?

USER: I want to cancel my reservation, so please help me in the cancellation.

ASSISTANT: Ok, I am here to help you with. Could you send me your name?

USER: Myself Linda Allen.

ASSISTANT: Ok, wait for a minute.

USER: Ok.

ASSISTANT: Sorry to say that, there is no reservation found on your name in our database.

USER: Not an issue. Thank you.

ASSISTANT: Thank you for reaching us.