You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Shirley Baker.

ASSISTANT: How can I help you?

USER: I need to book a flight ticket from CLT to PHX, Can you please help me for booking?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: May I know when you want to travel?

USER: I would like to travel on 07/28 to 07/30.

ASSISTANT: Ok, do you need any halt in between your journey?

USER: I need a connecting flight.

ASSISTANT: Wait a minute please.

USER: Sure.

ASSISTANT: Thank you for waiting, we found a flight with number 1001 and airline AA at a price of 100 with 1 connection. Shall I proceed?

USER: Ok, proceed for booking.

ASSISTANT: Sure, your booking is done.

USER: Thanks for your information.

ASSISTANT: Thank you for reaching us, have  a nice day.