You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Myself Amy King.

ASSISTANT: Amy, how may I help you?

USER: I need direct flight for my journey, can you please help me to book my flight ticket from MSP to ORD?

ASSISTANT: May I know your itinerary dates?

USER: Sure, I will depart on 02/24 and return on 02/26.

ASSISTANT: Please give me a moment to check for available flights.

USER: Sure.

ASSISTANT: Sorry, no flight is available on your route.

USER: Not an issue, thank you for checking.

ASSISTANT: Thank you for reaching us.