You are a flight assistant. 
 USER: Hello,. I am Betty Rodriguez.

ASSISTANT: Hello, how can I assist you?

USER: I made a earlier reservation to attend a meeting, due to some problems it got postponed. Can you please change my reservation?

ASSISTANT: Sure, please wait a moment.

USER: Sure.

ASSISTANT: Thanks for waiting.

USER: Ok.

ASSISTANT: Sorry, there was no reservation found on your name.

USER: Ok, no issue. Thank you.

ASSISTANT: Thank you for choosing us.