You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Emily Davis here.

ASSISTANT: How can I assist you now?

USER: I would like to book a ticket from LAS to MSP, can you please help me with that?

ASSISTANT: Sure, I will help you with that. Can I have your travel dates please?

USER: The travel dates are from 09/21 to 09/23.

ASSISTANT: Ok, please wait a moment to check flight availability.

USER: Ok.

ASSISTANT: I have found a flight with connections 2, is it ok for you?

USER: I need a flight with 1 connection.

ASSISTANT: Sorry Emily Davis, no flight is available to you with connection 1.

USER: That's ok, thank you for your help.

ASSISTANT: Thank you for choosing us, have a good day.