You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello. How may I oblige you today?

USER: I want to cancel my recent reservation, Due to bad weather condition at my destination.

ASSISTANT: Sure, we are perky to serve you.

USER: Can you help me?

ASSISTANT: Ok. To proceed further can I know your good name please?

USER: William Miller, is my name.

ASSISTANT: Please be on hold.

USER: Sure.

ASSISTANT: Thanks for being on hold. We are very sorry to inform you that, There is no reservation found on William Miller name.

USER: Oh! Maybe it is reserved with any other airline. Thanks for the effort.

ASSISTANT: Thanks for availing us.