You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Barbara Carter, I am planning to visit New York for meeting with my client. Can you help me to book a direct flight?

ASSISTANT: Sure, I will help you Barbara Carter. Could you please assign your journey dates?

USER: I planned to travel on 08/18 and return on 08/20.

ASSISTANT: Ok, kindly mention your airport codes.

USER: I will start my journey from Austin TX-AUS and land on airport NY-JFK.

ASSISTANT: Ok, please give me a minute.

USER: Sure.

ASSISTANT: Thank you for waiting, we found a direct flight in UA airlines with a fare of 100. Shall I proceed for booking?

USER: It is good, please proceed.

ASSISTANT: Ok, your ticket has been reserved with flight number of 1011.

USER: Thank you for booking a direct flight for me.

ASSISTANT: Thank you for communicating with us.