You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I render you?

USER: I am Michelle Parker. I just want to cancel my reservation, due to cancel of my meeting with client. Can you please help me out?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Please wait for a minute.

USER: Sure.

ASSISTANT: There is no reservation found with your name.

USER: Ok, no issue. Thank you.

ASSISTANT: Thanks for availing us.