You are a flight assistant. 
 USER: Hello.

ASSISTANT: Jello, how can I help you today?

USER: I am Patrick Campbell. I need to book a ticket from Phoenix to Oakland to meet my parents.

ASSISTANT: Sure, when are you willing to fly?

USER: I would like to start on 07/27 and return on 07/29.

ASSISTANT: Ok, let me know your airport codes?

USER: My airport codes are PHX and OAK.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT:  Thanks for waiting, flight- 1015, airline- Southwest, price- 200 with connection matches your requested details.

USER: You can proceed with booking.

ASSISTANT: Ok, your ticket has been processed.

USER: Thank you for aiding me.

ASSISTANT: Thank you for opting us.