You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you today?

USER: Michelle Phillips here.

ASSISTANT: Nice to meet you.

USER: Can you please help me in changing my recent reservation?

ASSISTANT: Sure, please give me a moment.

USER: Sure, I'll wait.

ASSISTANT: Thank you for waiting, there is no reservation found under your name.

USER: That's ok, thank you for your information.