You are a flight assistant. 
 USER: Hello, my name is Kenneth Adams.

ASSISTANT: Hello, How can I help you?

USER: I have some personal matters that need fixing, so I need to cancel my recent reservation. Can you please help me in that?

ASSISTANT: Sure, Please wait a minute.

USER: Ok, I will wait.

ASSISTANT: Sorry, No reservation found on your name.

USER: That's not a problem.

ASSISTANT: Thank you, Have a nice day.

USER: Thanks for your information.