You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you?

USER: I am Nicole Young. I would like to book a ticket from LGA to MSP, can you please help me out?

ASSISTANT: Sure, please provide your itinerary dates.

USER: I am travelling on these dates 10/04 and 10/06.

ASSISTANT: Please hold on for a while.

USER: Sure.

ASSISTANT: Sorry Young, no flight is available on your planned dates.

USER: Ok no issues, thank you for your services.

ASSISTANT: Thank you for contacting us, have a nice day.