You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Due to some personal issues, I would like to cancel my recent reservation. Please help me out.

ASSISTANT: Ok, please provide me your name to check the reservation status.

USER: My name is Jessica Carter.

ASSISTANT: Please give me a minute.

USER: Sure, take your time.

ASSISTANT: Jessica, there is no reservation found with your details.

USER: Ok, no issue. Thank you for your information.

ASSISTANT: Thank you for choosing us, have a good day.