You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you today?

USER: I need to travel from BOS to SFO, can you help me?

ASSISTANT: Sure, may I know your name please?

USER: I am Jack Phillips.

ASSISTANT: May I know your planned travelling dates please?

USER: My trip dates are 0/31 and 09/02.

ASSISTANT: May I know your class preference please?

USER: I am ok with any class.

ASSISTANT: Please check your travelling dates.

USER: Sorry, my starting date is 08/31.

ASSISTANT: May I know your connection limit please?

USER: I need a connecting flight.

ASSISTANT: May I know your preferable time for journey?

USER: Any time is ok for me.

ASSISTANT: There is a connecting flight of fare 700 with business class in American airline, shall I proceed for booking?

USER: Ok, proceed.

ASSISTANT: Your ticket has been confirmed with flight number 1020.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.