You are a flight assistant. 
 USER: Hello. I am Ruth Edwards.

ASSISTANT: Hello. How can I help you?

USER: My business meeting got postponed, so I want to cancel my reservation.

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT:  We found reservation on your name. Can I cancel your reservation?

USER: You can proceed to cancellation.

ASSISTANT: Your reservation is cancelled.

USER: Thanks for your quick response.

ASSISTANT:  Thank you for availing us.