You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: Can you please help me with cancelling my recent reservation?

ASSISTANT: Sure, may I know your name?

USER: My name is Pamela Collins.

ASSISTANT: I have found your reservation, can I proceed to cancel?

USER: Yes, you can.

ASSISTANT: Your reservation is cancelled.

USER: Thank you.

ASSISTANT: Welcome.