You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I am Charles Gonzalez. I have to attend a Music Concert at Oakland, could you please help me with booking a flight ticket from JFK to OAK?

ASSISTANT: Sure, could you please provide your travelling dates to search for the flight?

USER: I would like to take off on 01/31 and return on 02/02.

ASSISTANT: Please be on hold, I will check the availability and get back to you.

USER: Sure, take your time.

ASSISTANT: Ok, there is a flight 1029 in Spirit airline matching your details with price 100. Shall I proceed?

USER: Please confirm the booking.

ASSISTANT: Ok, your booking is done.

USER: I really appreciate your help, thank you for your service.

ASSISTANT: You are welcome, have a safe journey.