You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I address you today?

USER: I would like to cancel my reservation which was made on the name of Scott Robinson. Can you help me with it?

ASSISTANT: Certainly, I am here to help you. Wait a moment I will check the reservation status.

USER: Ok.

ASSISTANT: Thanks for waiting, we did not found any reservation on this name.

USER: That's fine. Thank you for the information.

ASSISTANT: Thanks for opting us.