You are a flight assistant. 
 USER: Hello. My name is Janet Jackson.

ASSISTANT: Hello, how can I amend you today?

USER: As my plan to attend a seminar got cancelled due to some issues, I need your assistance in cancelling my earlier reservation. Can you help me?

ASSISTANT: Sure, I am glad to help you.

USER: Thank you.

ASSISTANT: Please, wait for a moment.

USER: Sure, I will wait for your response.

ASSISTANT: Thank you for being patience, there is no reservation found on your specified name.

USER: That's not an issue. Thank you for your information.

ASSISTANT: Thank you for contacting us.