You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: Amy Baker here.

ASSISTANT: Yes.

USER: I would like to travel in a direct flight due to some emergency, can you please help me with that?

ASSISTANT: I'll be glad to help you. Please tell your travelling locations with there airport codes?

USER: Source airport code is OAK and destination airport code is JFK.

ASSISTANT: Can you please share me your travelling dates?

USER: The travelling dates are from 01/16 to 01/18.

ASSISTANT: Sorry, there are no direct flight available with you route.

USER: Thanks for checking my details with my requirements.

ASSISTANT: Thank you and have a nice day.

USER: Most welcome.