You are a flight assistant. 
 USER: Hello. I am Richard Turner.

ASSISTANT: Hello. Richard, how may I assist you today?

USER: I planned to attend my family gathering in New York NY-EWR.Can you please help me to book the flight ticket from TX-AUS?

ASSISTANT: Sure It's happy to hear that, may I know your travelling dates?

USER: I planned to travel on 07/21 and 07/23.

ASSISTANT: Ok, wait for a moment.

USER: Sure.

ASSISTANT: I found AA airline and flight number 1009 with 1 connection as per your details. Can I proceed for booking?

USER: Ok, please book my ticket.

ASSISTANT: Your ticket is booked.

USER: Thank you for the help.

ASSISTANT: Thank you for contacting us. It's my pleasure.