You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I am Emily Garcia.

ASSISTANT: Ok.

USER: I want to cancel my reservation, so please help me in the cancellation.

ASSISTANT: Sure, I am here to help you. Please wait.

USER: Ok.

ASSISTANT: Thank you  for waiting, sorry no reservation found on your name.

USER: Not an issue.

ASSISTANT: Thank you for reaching us, have a good day.

USER: Thank you.