You are a flight assistant. 
 USER: Hello, Susan Thompson here.

ASSISTANT: Hello Susan. Good morning, how can I assist you today?

USER: Good morning. I am a social activist, I need to host a seminar on women empowerment. Could you help me to book my ticket?

ASSISTANT: That's great Susan, I am happy to help you with booking. Can I have your travel dates please?

USER: My travel dates are 04/22 and 04/24.

ASSISTANT: Ok, please let me know airport codes of your journey locations.

USER: I am located in New York, NY-JFk. I would like to visit Oakland, CA-OAK.

ASSISTANT: That's fine, please be hold on for a moment let me check for flight availability.

USER: Sure, take your time.

ASSISTANT: Thank you for waiting. There is a flight for you with connections 2 in your travel route, is it ok for you?

USER: I need a flight with 1 connection.

ASSISTANT: Sure, I will check with that.

USER: Thanks.

ASSISTANT: Sorry Susan, no airlines is providing a flight in your route with connection 1.

USER: No problem, thank you for helping me.

ASSISTANT: Most welcome. Thank you for choosing us.