You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I am Richard Martinez. I need to cancel my recent reservation, as my baseball match got cancelled. Please help me in cancelling?

ASSISTANT: Sure, I will help you. Please wait a moment I will check the reservation.

USER: OK.

ASSISTANT: There is no reservation on your name.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you so much.