You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: Myself Pamela Martinez from New York. I want to change my travel dates in my previous reservation. Can you please help me with that?

ASSISTANT: Sure, give me a minute.

USER: Ok.

ASSISTANT: Sorry, there is no reservation found under your name.

USER: Oh! It's ok no problem. Thank you for your information.

ASSISTANT: Thank you for opting us.