You are a flight assistant. 
 USER: Hello, my name is Jacob Gonzalez.

ASSISTANT: Hello. How can I help you?

USER: I am trying to reserve a plane ticket to AUS from EWR, will you please help me in making my reservation?

ASSISTANT: Yes, I will help you. Can I know your dates of travelling?

USER: Sure, my planned journey dates are 01/30 to 02/01.

ASSISTANT: Give me a moment. Sorry to inform you that there is no flight found on your requested dates.

USER: It's ok, thank you.

ASSISTANT: Thank you for reaching us.