You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Jerry Turner.

ASSISTANT: How can I provide you assistance at this moment?

USER: I would like to take a flight from OAK to PHX, can you help me over that?

ASSISTANT: Sure, please provide your trip dates?

USER: Sure, my travelling dates are from 06/09 and 06/11.

ASSISTANT: There is a flight with couple of connections. Are you comfortable?

USER: I need a single connection, can you find it for me if possible?

ASSISTANT: Sorry, we did not found a connecting flight.

USER: It's ok, thanks for your information.

ASSISTANT: Thank you for reaching us.