You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Karen Jones.

ASSISTANT: How can I aid you today?

USER: I want to book a ticket from PHL to DTW, can you help me?

ASSISTANT: I am very happy to help you in booking, can I know your travelling dates?

USER: My travel dates are Apr 07 and Apr 09.

ASSISTANT: Do you have any specifications?

USER: I need a connecting flight in my journey.

ASSISTANT: Just give a moment.

USER: Sure.

ASSISTANT: I found a flight with 1 connection limit and airfare is 200. Can I proceed to booking?

USER: You can book it.

ASSISTANT: Your ticket is confirmed with the flight-1029.

USER: Thank you for booking.

ASSISTANT: Thank you for opting us.