You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I assist you?

USER: Could you please help me in reserving a ticket to Chicago?

ASSISTANT: Sure. Please provide your journey details.

USER: Sure. Source should be IL-ORD and destination should be CA-OAK.

ASSISTANT: Please provide your name and journey date details.

USER: Sure. My planned dates are 08/12 and 08/14.

ASSISTANT: Please wait a minute.

USER: Christopher Martinez here. Sure!.

ASSISTANT: We have found a flight with flight number 1021 from AA airline. Price 100 with one connection. Shall I proceed?

USER: Yes. You can proceed with the reservation.

ASSISTANT: I am happy to inform you, Your ticket has been booked. Thank you, Have a pleasant journey.

USER: Thank you for your service. Have a nice day.