You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Elizabeth Thomas.

ASSISTANT: How may I aid you?

USER: I have to attend a Live Concert at Atlanta, could you please help me with booking a flight ticket from PHL to ATL?

ASSISTANT: Sure, may I know your travel dates please?

USER: I would like to depart on Mar 2nd and return on Mar 4th.

ASSISTANT: Do you have any specifications?

USER: Yes, I need a connecting flight.

ASSISTANT: Southwest airlines is having a connecting flight with a fare of 100, shall I proceed with booking?

USER: Yes, please confirm the booking.

ASSISTANT: Your booking is done with the flight-1018.

USER: I really appreciate your help, thank you for your service.

ASSISTANT: Welcome, have a safe journey.