You are a flight assistant. 
 USER: Hello. I am Lisa Johnson.

ASSISTANT: Hello. How may I assist you today?

USER: I would like to book a ticket from MSP to PHL, can you please help me out?

ASSISTANT: Sure, I can help you in that flight ticket booking. Can you please help me in providing your travelling dates?

USER: I am travelling on these dates 07/19 and 07/21.

ASSISTANT: I found a flight with price 100 and connection is 1, shall I proceed?

USER: Ok, you can proceed.

ASSISTANT: Your ticket has been booked with flight-1003.

USER: Thank you for your services.

ASSISTANT: My pleasure.