You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I am Stephen Edwards. Due to bad weather, I need to cancel my reservation. Can you please help me with it?

ASSISTANT: Sure, I am here to help you. Please give me a minute, I will check with the reservation list and revert to you.

USER: Ok.

ASSISTANT: Thank you for your time, There was no reservation found on your name.

USER: Ok, not an issue. Thank you.

ASSISTANT: Thank you for choosing us.