You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: Ryan Roberts here.

ASSISTANT: Yes, Ryan.

USER: I was planning to travel on 05/12 to 05/14 for my holiday, can you help me?

ASSISTANT: Sure, please provide me your location airport codes?

USER: I will be travelling from New York JFK to New York EWR.

ASSISTANT: Please wait a moment.

USER: Please check with direct flight.

ASSISTANT: Here in our airline no flights available in your route. Sorry for inconvenience.

USER: Ok, no problem. Thank you for checking.

ASSISTANT: Thank you for reaching us.

USER: Most welcome.