You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: Jennifer Turner here. Can you please book me a ticket from PHL to AUS?

ASSISTANT: On which dates you are planning to travel?

USER: Ok, here are my travel dates 09/01 and 09/03.

ASSISTANT: There is a flight available with 1 connection. Shall I proceed?

USER: Please book the ticket.

ASSISTANT: Your ticket is booked in 1012 flight.

USER: Thank you for booking the ticket.

ASSISTANT: Most welcome.