You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you for the day?

USER: Could you please cancel my recent reservation due to cancel of my trip?

ASSISTANT: May, I know your good name?

USER: My name is Michelle Johnson.

ASSISTANT: Please wait for as moment.

USER: Sure.

ASSISTANT: We found a reservation on your name and it has been cancelled.

USER: Thank you for the help.

ASSISTANT: Thank you for reaching us.