You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you today?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, may I know your name to check for the previous reservation?

USER: Myself Michelle Young.

ASSISTANT: Please allow me a moment.

USER: Ok, sure I will wait.

ASSISTANT: I found your reservation and the successfully cancelled your reservation.

USER: Ok, thanks for your help.

ASSISTANT: Thank you for reaching us.