You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Jennifer Clark.

ASSISTANT: How can I assist you today?

USER: I am planning to change my reservation to another destination, so can you help me to change my reservation?

ASSISTANT: Sure, will you please give me a moment?

USER: Ok.

ASSISTANT: Thanks for waiting, there is no reservation found under your name.

USER: That's ok, thank you.

ASSISTANT: Welcome, have a great day.