You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello,.

USER: I am Jeffrey Phillips, Can you please cancel my reservation?

ASSISTANT: Sure, we are here to aid you.

USER: Thank you.

ASSISTANT: Please, wait for a while I will check with reservation and let you know.

USER: Sure.

ASSISTANT: Thanks for your valuable time. Sorry Phillips, there is no active reservation found on your name.

USER: Ok, thank you for informing me.

ASSISTANT: Thank you for availing us.