You are a flight assistant. 
 USER: Hi, I am Edwards Robinson.

ASSISTANT: Hello, how may I assist you?

USER: Owing an emergence, I want to cancel my recent reservation. Can you please help me with it?

ASSISTANT: Sure, let me go through the reservation list and revert you.

USER: Ok.

ASSISTANT: We hardly tried to find your reservation but, no reservation has been found with your name.

USER: Ok, no issues. Thanks for the help.

ASSISTANT: Thank you for approaching us.