You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I'm Brenda Harris. My holiday tip has been cancelled. So, I would like to cancel my recent reservation which is under my name.

ASSISTANT: Ok, let me check with your reservation status.

USER: Sure, take your time.

ASSISTANT: Sorry Brenda Harris, no reservation found by your name.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Thank you for utilising our services.

USER: You are welcome.

ASSISTANT: Have a nice day.