You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello. How may I guide you today?

USER: Can you please book a flight ticket to Charlotte with the name of Raymond Rodriguez?

ASSISTANT: Sure, can you please share your preferable journey dates?

USER: I want to start on Oct 16th, and return back on Oct 18th afternoon.

ASSISTANT: Can you please provide your source and destination airport code?

USER: My airport codes are, MSP to CLT.

ASSISTANT: Please wait for a  minute.

USER: Sure.

ASSISTANT: I am sorry to say that there is no flight found under your details.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for reaching us.