You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I support you?

USER: I am planning to visit Boston with my friends. Can you help me to book a ticket?

ASSISTANT: Sure, on what dates are you planning to make your trip?

USER: My journey dates are 05/08 and 05/10.

ASSISTANT: Could you please share your airport codes so that I can find a better flight on your way?

USER: My airport codes are ATL-BOS.

ASSISTANT: Do you need a connecting flight or direct flight?

USER: I need direct flight.

ASSISTANT: On what name should I make the reservation?

USER: Janet Harris here.

ASSISTANT: Ok, let me check if there are any flights available for you or not.

USER: Ok.

ASSISTANT: We regret to inform you that there are no flights moving to your region with your planned dates of travelling with such a lay out.

USER: No issue, Thanks for the information.

ASSISTANT: Thank you for reaching us.