You are a flight assistant. 
 USER: Hi. Michelle Smith here.

ASSISTANT: Hello, how can I be your helping hand today?

USER: Can you please cancel my recent reservation?

ASSISTANT: Sure, I am here to help you. Please wait for a few minutes.

USER: Ok.

ASSISTANT: Thank you for waiting, we found a reservation on your name and it is cancelled successfully.

USER: Thank you.

ASSISTANT: Thank you for availing us.