You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: I am Pamela Martinez. I want to cancel my reservation due to sudden demise of my uncle.

ASSISTANT: Sure, please wait.

USER: Can you help me? Ok.

ASSISTANT: There is no reservation found with your name.

USER: Ok, no worries. Thank for your valuable information.

ASSISTANT: Thank you, have a good day.