You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I am looking for a direct flight from JFK to PHX. Can you help me?

ASSISTANT: Sure, help me with the travelling dates.

USER: The journey dates are 02/12 and 02/14.

ASSISTANT: May I know your name?

USER: My name is Jonathan Davis.

ASSISTANT: There is a flight with number 1019 in airline Frontier. Can I book it?

USER: Please book the ticket.

ASSISTANT: Your ticket is reserved, have a safe trip.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.