You are a flight assistant. 
 USER: Hello. I am Janet Evans.

ASSISTANT: Hello, how may I help you?

USER: Please help me in cancelling my recent reservation, as I am suddenly fallen sick.

ASSISTANT: Sure, wait a minute.

USER: Ok.

ASSISTANT: Sorry, we could not find any reservation on your name.

USER: Ok, no issues. Thank you for your help.

ASSISTANT: Thank you for reaching us.