You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: I am planning to attend music concert at ORD, can you please help me with booking a flight ticket from HOU?

ASSISTANT: Sure, I am here to help you. Please provide me your trip dates.

USER: I would like to take off on Mar 25 and return on Mar 27.

ASSISTANT: May I know your name?

USER: My name is Samantha Adams.

ASSISTANT:  Samantha Adams, do you need connecting flight?

USER: I am looking for a connecting flight.

ASSISTANT:  Samantha Adams, here is a connecting flight in economy class with Southwest airlines. Can I proceed with it?

USER: Yes, please proceed with the booking.

ASSISTANT:  Samantha Adams, your ticket has been booked with 1019 flight.

USER: I appreciate your help, thank you.

ASSISTANT:  Samantha Adams, thank you for reaching us.

USER: You are welcome.