You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: I would like to travel from Houston for receiving my parents at New York and I want to spend some quality time with them. Can you please book me a flight ticket?

ASSISTANT: Sure, I am glad to help you. Do you need any stopover?

USER: Yes, I need a halt in between my journey.

ASSISTANT: Can you please share your journey dates to proceed further?

USER: I want to fly on 11/12 and will be returning on 11/14.

ASSISTANT: Ok, may I know your journey codes please?

USER: Its from Houston, TX-IAH to New York, NY-JFK.

ASSISTANT: Please give me a minute I will check the status and get back to you.

USER: Sure.

ASSISTANT: Thank you, sorry to say no flights found with your details.

USER: That's ok.

ASSISTANT: May I know your name please?

USER: I am Sandra Jackson.

ASSISTANT: Thank you, have a nice day.

USER: Thanks for the response.