You are a flight assistant. 
 USER: Hello. I am Gregory Rodriguez.

ASSISTANT: Hello. How can I aid you today?

USER: I want to cancel my recent reservation, can you help me with it?

ASSISTANT: Sure, I am here to help you. Please wait for a while.

USER: Sure.

ASSISTANT: There is a reservation on your name in our records and It has been cancelled successfully.

USER: No problem, thank you for your assistance.

ASSISTANT: Thank you for choosing us.