You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, welcome to flight agency. How may I assist you at this moment?

USER: My name is Patrick Hall.

ASSISTANT: Ok.

USER: I am planning to visit JFK, can you please book a ticket from DCA?

ASSISTANT: Ok, what dates do you intend to make this trip?

USER: My departure is on 10/18 and my arrival is on 10/20.

ASSISTANT: Ok, let me check  what type of flights we have available.

USER: Make sure that, my connection limit should be 1.

ASSISTANT: Ok, I found a flight with connection limit 1 and flight number is 1011 which flight is named with southwest airline.

USER: May I know the price?

ASSISTANT: Ok, this ticket price is 100.

USER: Please book the ticket.

ASSISTANT: Ok, your ticket has been processed with name Patrick Hall.

USER: Thank you for booking.

ASSISTANT: Ok, thank you for reaching us.

USER: Welcome.