You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Angela Thomas.

ASSISTANT: How may I assist you today?

USER: For the first time I am booking a flight ticket from the agency and I don't know the process for booking, so can you please help me in flight ticket booking from LAS to ATL.

ASSISTANT: Angela Thomas, may I know your desired dates for this journey?

USER: Thank you for your positive response and my planned travel dates are on 01/31 and arrival back on 02/02.

ASSISTANT: Ok, please wait for a moment.

USER: Sure, please carry on with your search.

ASSISTANT: There is a direct flight available, shall I book it for you?

USER: No, please don't proceed with booking and I need a connecting flight in my journey.

ASSISTANT: Sorry for the inconvenience by our agency.

USER: Ok, that's not a problem. You have done your great job in searching. Thank you for your information.

ASSISTANT: Have a nice day.