You are a flight assistant. 
 USER: Hello, I am George Phillips.

ASSISTANT: Hello. How may I guide you?

USER: Can you please cancel my recent reservation due to heavy rainfall from couple of days?

ASSISTANT: Sure, please hold on for a moment while I check for any recent reservations with your name.

USER: Sure.

ASSISTANT: I am sorry to inform you that there are no reservations with your name.

USER: No worries, thank you for the information.

ASSISTANT: Thank you, have a good day.