You are a flight assistant. 
 USER: Hi, I am Carolyn Walker.

ASSISTANT: Hello, How can I assist you?

USER: Me and my friend's were planning to visit The Wizarding world of Harry Potter in Orlando. Will you please assist me in making an airline reservation?

ASSISTANT: Sure, May I know the journey codes?

USER: My boarding point is NC-CLT and landing point is FL-MCO.

ASSISTANT: Please help me with your travel dates.

USER: My departure and arrival dates are 01/15 and 01/17.

ASSISTANT: Please wait a second.

USER: Sure.

ASSISTANT: Sorry, No flights found with your chosen dates.

USER: Ok, no worries at all.

ASSISTANT: Thank you for availing us.

USER: Thank you for your service.