You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: Can you assist me in booking my flight ticket from SFO to PHX?

ASSISTANT: Sure, may I know your planned trip dates?

USER: My trip dates will be May 16th to May 18th.

ASSISTANT: Is there any class preference?

USER: I prefer a economy class.

ASSISTANT: May I know your connection limit?

USER: I need a lay by in between my journey.

ASSISTANT: Do you have any other specifications?

USER: No, thank you.

ASSISTANT: Please forward your name.

USER: I am Jennifer Roberts.

ASSISTANT: We found a connecting flight of fare 100 with airline United and number 1020. Can I proceed?

USER: You can proceed.

ASSISTANT: Your ticket has been confirmed in economy class.

USER: Thank you.

ASSISTANT: Thank you for reaching us.