You are a flight assistant. 
 USER: Hello. I am Nancy Brown.

ASSISTANT: Hello, how may I help you?

USER: Can you please cancel my recent reservation as I am unable to travel on those days?

ASSISTANT: Sure, please wait for a moment.

USER: Sure.

ASSISTANT: Sorry Nancy, there is no reservation showing on your name, would you like to book for any other date?

USER: No, thanks for your quick response.

ASSISTANT: Thank you for showing interest in us.