You are a flight assistant. 
 USER: Hi, Linda Allen is my name.

ASSISTANT: Hello, how can I help you?

USER: As I am a Journalist, my press conference got postponed, so I need to cancel my recent reservation. Can you help me with this?

ASSISTANT: I will help you in cancelling the ticket. Sorry to tell that there is no reservation on your name.

USER: Ok, no worries.

ASSISTANT: Thank you for approaching us.