You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, What kind of help are you expecting from our side?

USER: I want to book a direct flight ticket ticket to attend an emergency case at NY. Can you help me?

ASSISTANT: Sure, we are perky to assist you. Can you please forward your journey dates that you wish to travel?

USER: Dec 28th and 30th are my travelling dates.

ASSISTANT: Can you please provide me your airport abbreviates?

USER: JFK and LGA are my airport codes.

ASSISTANT: May I know your good name please?

USER: Raymond Parker.

ASSISTANT: Is there any other specifications regarding your journey?

USER: No.

ASSISTANT: Ok, please wait a moment. let me search a flight for you.

USER: Ok.

ASSISTANT: Thanks for waiting, there are no flights available at this moment matching your particulars.

USER: No issue. Thank you for the information.

ASSISTANT: Thanks for approaching us, wish you a nice day.