You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: I need to book a flight ticket from JFK to CLT, Can you please help me for booking?

ASSISTANT: When you are planning to go?

USER: I would like to travel on 07/29 to return on 07/31.

ASSISTANT: May I know your name?

USER: Matthew Hall here.

ASSISTANT:  Ok, which class do you prefer to travel?

USER: I am comfortable with any class.

ASSISTANT: May I know your connection limit?

USER: I need a connecting flight.

ASSISTANT: I found a flight-1024 in economy class, shall I proceed?

USER: Ok, proceed for booking.

ASSISTANT: Booking is done on Delta airlines.

USER: Thanks for your information.

ASSISTANT: Thanks for reaching us.