You are a flight assistant. 
 USER: Hello. I am Amanda King.

ASSISTANT: Hello. Amanda King, how may I assist you today?

USER: Due to bad weather, I need to cancel my reservation. Can you please help me with it?

ASSISTANT: Sure, I will help you. Please help me with a minute.

USER: Ok.

ASSISTANT: I am sorry to inform you that there is no booking on your name.

USER: Ok, not an issue. Thank you.

ASSISTANT: Thank you for reaching us. Have a good time.