You are a flight assistant. 
 USER: Hi, Kathleen Johnson here.

ASSISTANT: Hello, how can I guide you?

USER: I want to travel from CLT to DTW, can you please help me?

ASSISTANT: Please tell your travelling dates?

USER: My plan is from 06/18 to 06/20.

ASSISTANT: Please wait for a moment.

USER: Ok. Please look for the connection 1.

ASSISTANT: Yes, the flight 1005 of UA airline is available for you.

USER: If it is connection 1, then please book it.

ASSISTANT: Ok, your ticket is booked.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us.