You are a flight assistant. 
 USER: Hello, my name is Rachel Smith.

ASSISTANT: Hello, how can I aid you Smith?

USER: I am planning to book a flight ticket to CLT from SFO, can you please be a helping hand in making my reservation?

ASSISTANT: Sure, I am here to help you.

USER: Thanks.

ASSISTANT: May I know your trip dates?

USER: Sure, I am looking for a flight on 09/14 and 09/16.

ASSISTANT: Ok, do you have any other essentials? There is a Frontier 1010 airline with fare of 100 and a break in between the journey.

USER: Everything is fine, please reserve me a seat without any mistake.

ASSISTANT: Your booking has been confirmed on name of Rachel Smith.

USER: Thanks a lot for your quick service.

ASSISTANT: Thank you for choosing us.