You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you?

USER: I am Jacob Anderson. Due to emergency I need to cancel my recent reservation, Can you please help me with that?

ASSISTANT: Please wait for a moment, I will check with the current status of your reservation.

USER: Sure.

ASSISTANT: No reservation was done earlier on your name.

USER: Ok, no problem. Thanks for your information.

ASSISTANT: Thanks for contacting us.