You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I want to cancel my recent reservation. Could you help me with that.

ASSISTANT: Sure, I am here to serve you.

USER: Thank you.

ASSISTANT: May I know your good name please?

USER: Justin Thomas here.

ASSISTANT: Please wait for some time, let me check with your recent reservation status.

USER: Ok.

ASSISTANT: There is no recent reservation found on your name in our records.

USER: That's ok, no problem. Thank you.

ASSISTANT: Thank you for reaching us.