You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you today?

USER: Last night My house got Burgled, so I will not be able to attend meeting. Can you please help me to cancel my recent reservation?

ASSISTANT: Please standby I will check the availability of reservation on your name and inform  you.

USER: Myself Melissa Thompson.

ASSISTANT: Thank you for your details, there is no reservation on your name.

USER: Ok, fine.Thank you for your information.

ASSISTANT: Thank you for opting us.