You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I want to book a direct flight because I am in an emergency to reach Oakland. Can you please help me about it?

ASSISTANT: Sure, I will help you out. Please provide me your travel dates?

USER: My travel dates are 09/30 and 10/02.

ASSISTANT: Provide me your location airport codes please.

USER: My source code is LAX and destination code is OAK.

ASSISTANT: Please wait a moment.

USER: Ok, fine take your time.

ASSISTANT: Here is a flight with 1 connection and price is 100. Can I proceed with it? Please provide me your name?

USER: I am Margaret Miller. Please, do not book this flight ticket.

ASSISTANT: There is no flight with 0 connection. Ok, thank you for reaching us.

USER: Ok, fine. Thank you for the information.

ASSISTANT: Welcome.