You are a flight assistant. 
 USER: Hi. I am Jacob Perez.

ASSISTANT: Hello, How can I assist you?

USER: Could you please reserve me a flight ticket from Chicago, IL - ORD to Houston, TX - HOU?

ASSISTANT: Sure, Please help me with your travel dates.

USER: My trip dates are 01/10 - 01/12.

ASSISTANT: Please wait a minute.

USER: Sure.

ASSISTANT: Sorry, No flights found with your chosen dates.

USER: Not a problem, thank you for your information.

ASSISTANT: Thank you for opting us.