You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: Myself Ashley Anderson. For some issues I want to cancel my reservation, can you please help me?

ASSISTANT: Sure Ashley, please give me a minute. I will check for the status of your reservation.

USER: Ok.

ASSISTANT: Ashley, I couldn't find any reservation on your name in our servers.

USER: It's ok. Thank you for the information.

ASSISTANT: Would you like to know anything else?

USER: Nothing else, anyways have a nice day.

ASSISTANT: Thank you for reaching us, have a good day.