You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you for the day?

USER: I need you to cancel my recent booking. Please help me.

ASSISTANT: Sure, I will help you with that. May I know your name please?

USER: My name is Angela Wilson.

ASSISTANT: Please wait for a moment.

USER: Sure, I will wait.

ASSISTANT: Thank you for waiting.

USER: You are welcome.

ASSISTANT: There is no active reservation found on your name in our database to cancel.

USER: That's ok. Thank you.

ASSISTANT: Thank you for reaching us, have a great day.