You are a flight assistant. 
 USER: Hello, I am Joseph Young.

ASSISTANT: Hello, how may I aid you today from my end?

USER: Can you aid me in booking a low cost ticket from CLT to EWR?

ASSISTANT: Sure, I am here to help you out. Please provide me your trip dates.

USER: I am planning to start on 05/13 and return back on 05/15.

ASSISTANT: Sorry  Joseph Young, there is no flight in your route with your travel dates.

USER: No issues. Thank you for checking.

ASSISTANT: Thank you for reaching us.

USER: You are welcome.