You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: Could you book my flight ticket in economy class?

ASSISTANT: Sure, We are here to help you. Can I know your travelling dates?

USER: My itinerary dates are Sept 30 and Oct 2.

ASSISTANT: Please share me your airport codes.

USER: My genesis and terminus airport codes are ORD and OAK.

ASSISTANT: May I know your name?

USER: Pamela Scott here.

ASSISTANT:  Is there any other requirements for this trip to met with, so that I can find a suitable flight for your journey?

USER: I need 1 lay by in my journey.

ASSISTANT: Please be on hold for sometime, as I can check a flight for your journey with the best airlines.

USER: Sure.

ASSISTANT: We found a connecting flight with an UA airlines, flight number:1028. Can I reserve it?

USER: Please book my ticket.

ASSISTANT: Your flight ticket has been reserved with any economy  class.

USER: Thank you for assisting me.

ASSISTANT: Thank you for reaching us.