You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: Help me in cancelling my reservation due to some technical issues at my office.

ASSISTANT: Sure, may I know your good name?

USER: Andrew Robinson is my name.

ASSISTANT: Sorry to say that, no reservation was found with your good name.

USER: Ok, no issues.

ASSISTANT: Thank you for reaching us.

USER: Thanks for your service.