You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: I am Amanda Walker. My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?

ASSISTANT: Yes, I can help you. Give me a moment.

USER: Sure, take your time.

ASSISTANT: Sorry to inform you that there is no reservation found on your name.

USER: Ok, not an issue. Anyways, thank you for the information.

ASSISTANT: Thank you for consulting us.