You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Timothy Scott here.

ASSISTANT: How may I aid you?

USER: I want to cancel my recent reservation, as my health is not good. Can you please help me out with it?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please give me a moment to check your reservation status.

USER: Ok, sure. Take your own time.

ASSISTANT: Sorry, there is no reservation found on your name in our records.

USER: Ok, not a problem. Anyways, thanks for the information.

ASSISTANT: Thank you for reaching us.