You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I want to cancel a flight reservation on the name of Paul Carter. Please help me with that.

ASSISTANT: Sure, just wait for a minute.

USER: Ok.

ASSISTANT: We have found a reservation here on your name. Shall I go forward with the cancellation?

USER: Ok, you can go for cancellation.

ASSISTANT: Your ticket has been cancelled.

USER: Ok, thanks for your service.

ASSISTANT: Thanks for opting us. Have a good day.