You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello. How can I provide assistance to you?

USER: I just want to cancel my reservation, because I would like to travel in The Queen Mary Ship to reach my destination. Can you please help me with that?

ASSISTANT: Sure. I need your name to cancel the reservation.

USER: My name is Deborah Collins.

ASSISTANT: Please wait a minute.

USER: Sure.

ASSISTANT: Thanks for waiting, we did not find a reservation on your name.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: Thank you for consulting us.