You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, how can I help you today?

USER: Can you help me out in cancelling my recent reservation? As my planned trip got cancelled.

ASSISTANT: Sure, may I know your good name?

USER: Sure, my name is Amy Anderson.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: Sorry to say that, no reservation was found with your good name.

USER: Oh! I think I made some wrong while booking my reservation. Thank you anyways.

ASSISTANT: Thank you for reaching us.