You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: My name is Emily Young and I want to cancel my reservation. Can you please help me?

ASSISTANT: Ok, I will check your reservation status. Can you please please wait for a while.

USER: Sure, take your time.

ASSISTANT: I have found your reservation as per your request I have cancelled.

USER: Ok, thank you for the help.

ASSISTANT: Thank you for reaching us.