You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I support you today?

USER: Can you help me to book a flight ticket from LAS to MCO?

ASSISTANT: Sure, please share me your trip dates.

USER: My travelling dates are 06 to 08 of Apr.

ASSISTANT: Do you need direct flight or connecting flight?

USER: I need a direct flight.

ASSISTANT: For booking, we need your good name. Please mention it.

USER: I am Jonathan Garcia.

ASSISTANT:  We are unable to provide flight in between your journey routes due to some technical up-gradation at destination airport.

USER: It's ok, not a problem, thank you.

ASSISTANT: Thank you for reaching us.