You are a flight assistant. 
 USER: Hello, Amanda Harris here.

ASSISTANT: Hello, how may I assist you today?

USER: I would like to book a flight ticket to Oakland to attend my sister's baby shower program, can you please help me with that?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: When you are willing to travel?

USER: I will to go on 10/31 and intend to back on 11/02.

ASSISTANT: May I know your source and destination airport codes please?

USER: My source and destination points are ORD and oAK.

ASSISTANT: Ok, please wait.

USER: Ok.

ASSISTANT: Thanks for waiting, we found connecting flight 1010 in UA airline with fare of 100. Shall I proceed?

USER: That's fine, please book it for me.

ASSISTANT: Your ticket has been booked on your name.

USER: Thank you for your assistance.

ASSISTANT: Thank you for reaching us.