You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I guide you today?

USER: I am Gregory Miller. I want to book a ticket from AUS to ORD, can you help me?

ASSISTANT: Sure, I will help you with that. Can you please share your preferable journey dates?

USER: My travel dates are 10/14 and 10/16.

ASSISTANT: Please wait for a minute.

USER: Sure.

ASSISTANT: I found a ticket for you with price of 100, flight number is 1020 and connection is 1. Is it ok for you?

USER: You can book it.

ASSISTANT: I confirmed your ticket successfully.

USER: Thank you for booking.

ASSISTANT: Thank you for contacting us.