You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Lisa Gonzalez.

ASSISTANT: Lisa, how may I assist you today?

USER: I would like to travel from CLT to ORD to meet my parents, can you help me in booking?

ASSISTANT: Sure, I will help you with booking, please share your travelling dates?

USER: I am departing on 04/22 and return on 04/24.

ASSISTANT: I found a flight for you that AA airline with connection 1 as per your details, can I proceed to booking? I confirmed your ticket by flight number 1009.

USER: Please proceed for booking.

ASSISTANT: I confirmed your ticket.

USER: Thank you for helping me out.

ASSISTANT: It's my pleasure.