You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: I want to cancel my recent reservation, due to sudden rainfall at my source. Can you please help me with this?

ASSISTANT: Sure, I am glad to help you.

USER: Thank you.

ASSISTANT: Please wait for while.

USER: Ok.

ASSISTANT: There is reservation found on your name. Can I cancel it?

USER: Please make sure, if the reservation is on the name of Joshua Martinez then cancel it.

ASSISTANT: As per your request your ticket has been cancelled.

USER: Thank you.

ASSISTANT: Thank you for opting us.