You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: My name is Scott Scott Davis. I need your help in cancelling my recent reservation.

ASSISTANT: How are you Davis?

USER: I am doing good, thank you for asking.

ASSISTANT: Sure, please wait a moment.

USER: Sure.

ASSISTANT: Sorry Scott, there is no reservation found under your name.

USER: That's OK. Thank you for the information.

ASSISTANT: Thank you for reaching us, have a good day.

USER: Thank you very much.

ASSISTANT: Welcome.

USER: Have a great day.