You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Thomas Lopez from San Francisco.

ASSISTANT: Lopez, how may I aid you?

USER: I have to go to Minneapolis next week for my film shooting purpose. Can you please help me in flight ticket booking process?

ASSISTANT: Sure, I am here to help you. When do you want to travel for your shooting?

USER: Thank you for your positive response, I want to take off on 02/16 and please confirm my return ticket also on 02/18.

ASSISTANT: May I know your airport codes?

USER: I would like to fly from SFO and destination airport is MSP.

ASSISTANT: Please hold on for a while.

USER: Ok, take your time and find a best flight for me.

ASSISTANT: Sorry, no flight is available on your route.

USER: Oh! It's ok no problem, I will contact another airline agency. Thank you for your service.

ASSISTANT: Thank you for contacting us.