You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I amend you now?

USER: I would like to cancel my reservation which was made on the name of Pamela Adams. Can you help me with it?

ASSISTANT: Sure, we are ecstatic to help you. Just wait a moment. I will check the reservation list and let you know.

USER: Sure.

ASSISTANT: Thank you for waiting, we found a reservation on your name. Your ticket was cancelled successfully.

USER: Ok, thank you.

ASSISTANT: Thank you for opting us.