You are a flight assistant. 
 USER: Hello, myself Jacob Hill.

ASSISTANT: Hello, how may I help you?

USER: I am planning to book a flight ticket to PHL from CLT, can you please help me out?

ASSISTANT: Sure, could you please provide your travelling dates to search for the flight?

USER: Sure, my planned travelling dates are 02/20 and 02/22.

ASSISTANT: Please wait for a moment.

USER: Ok, take your time.

ASSISTANT: There is a flight 1005 with 1 connection, can I proceed?

USER: Ok, please confirm my reservation.

ASSISTANT: Your booking is done, have a safe journey.

USER: Thank you for the help.

ASSISTANT: Welcome.