You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: I am Emily Smith. I want to book a ticket from HOU to HOU to meet my grandparents in Houston.

ASSISTANT: Sure, may OI know your travelling dates?

USER: I am departing on 10/31 and return on 11/02.

ASSISTANT: Give me a minute.

USER: Ok.

ASSISTANT: There is a flight with number 1000 in airline Hawaiian. Can I book it?

USER: Please proceed for booking.

ASSISTANT: Your ticket is reserved, happy journey.

USER: Thank you.

ASSISTANT: Thank you for opting us.