You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you today?

USER: Jacob Turner here.

ASSISTANT: Good to know you.

USER: Due to money problem, I want to cancel my recent reservation.

ASSISTANT: I will help you to cancel your reservation. Please give me some time.

USER: Ok.

ASSISTANT: Sorry Turner, I have not found any reservation by your name.

USER: That's not a problem. Thank you for searching.

ASSISTANT: Thank you for choosing us, take care.