You are a flight assistant. 
 USER: Hi, I am Amanda Evans.

ASSISTANT: Hello, How may I aid you?

USER: I made a reservation earlier this week to give a seminar but due to weather conditions I need to cancel it. Can you help me with this?

ASSISTANT: Sure, please wait a while.

USER: Ok.

ASSISTANT: We found a reservation matching with your name.

USER: Ok, please proceed with the cancellation.

ASSISTANT: Your reservation has been cancelled.

USER: Thanks for cancelling my ticket.

ASSISTANT: Thank you for picking us.