You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Jeffery Williams here. I want to book a flight on the route from DCA - EWR to meet my father as his arm got fractured, can you help me?

ASSISTANT: Sure, may I know your travel dates please?

USER: I will be taking off from 05/29, and I will be returning on 05/31.

ASSISTANT: Thanks for waiting. I have found UA airlines which flies with one connection.

USER: Ok, please proceed with booking my reservation.

ASSISTANT: Sure, your flight ticket has been confirmed now.

USER: Thank you for assisting me with booking my reservation.

ASSISTANT: Thanks for choosing our airlines.

USER: Most welcome.