You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Joshua Lewis here.

ASSISTANT: How may I assist you today?

USER: My flight is missed due to some reason, can you book other ticket for me from EWR to BOS?

ASSISTANT: Sure, may I know your travel dates?

USER: From 11/28 to 11/30.

ASSISTANT: Based on your details, I found a flight with 1 connection. Shall I proceed?

USER: Yes, you can proceed.

ASSISTANT: Your ticket has been booked with flight number 1024 and airline Hawaiian.

USER: Thank you.

ASSISTANT: Thank you.