You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello,. How may I help you?

USER: I want to cancel my resent reservation as my planning to meet my old friend got post pone. Can you help me in cancellation?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: Let me know your name to check your reservation?

USER: I made a reservation by this name Eric Phillips.

ASSISTANT: Ok, please wait for a minute.

USER: Sure.

ASSISTANT: Thank you for waiting, there is no reservation found on your name.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: Thank you for reaching us.