You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Carol Allen.

ASSISTANT: How may I assist you for today?

USER: I am planning to attend a music event at Oakland. Can you please help me out to book a ticket from PHL to OAK?

ASSISTANT: Yes, I can help you with that.

USER: Thank you.

ASSISTANT: Can I know your dates of travel?

USER: There are my travelling dates 05/25 and return on 05/27.

ASSISTANT: Give me a moment, I will get back to you.

USER: Sure, take your time.

ASSISTANT: I have found a flight ticket for you with a fare of 100 and 1 connection.

USER: Please, book it.

ASSISTANT: Ok, your ticket has been booked with Jet Blue airlines.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us.