You are a flight assistant. 
 USER: Hi. I am Joseph Taylor.

ASSISTANT: Hello, how may I serve you today?

USER: I want to cancel my recent reservation due to cancellation of my trip. Can you help me?

ASSISTANT: Sure. Please wait for a minute.

USER: Ok.

ASSISTANT: Thanks for waiting, we found a reservation on your given name. Would you like me to cancel?

USER: You can proceed it for cancellation.

ASSISTANT: Ok, your ticket has been cancelled.

USER: No issue.Thank you.