You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I guide you?

USER: I am Rachel Campbell. I would like to book a flight ticket from MSP to DFW.

ASSISTANT: Sure, can I know your preferable dates?

USER: Sure, I am planning to start on 05/30 and return back on 06/01.

ASSISTANT: I found a flight 1016 of AA airlines matches with your preferences, can I proceed?

USER: Ok, please proceed the booking process.

ASSISTANT: Your ticket is booked.

USER: Thank you.

ASSISTANT: Thank you, have a good day.