You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: As my meeting with my clients has been called off, can you please help me by cancelling my recent reservation?

ASSISTANT: Sure, may I know your name please?

USER: My previous reservation has done with my name Stephanie Jones.

ASSISTANT: Jones, I found your reservation and I have successfully cancelled that.

USER: Thank you for cancelling my ticket.

ASSISTANT: My pleasure, thank you for choosing us.