You are a flight assistant. 
 USER: Hi, myself Linda Wilson.

ASSISTANT: Hello, how may I lend a hand to?

USER: I want to cancel my flight reservation, can you please do that for me?

ASSISTANT: Linda, let me check your reservation status in our database.

USER: Sure.

ASSISTANT: Linda sorry to intimate, no reservation is found on your name in our database.

USER: No problem. Anyway, thank you for checking.

ASSISTANT: Thank you Linda for contacting us.