You are a flight assistant. 
 USER: Hello, I am Laura Garcia.

ASSISTANT: Hello, how may I aid you?

USER: Can you please help me with booking a flight ticket from SEA to AUS?

ASSISTANT: Sure, I am here to assist you.

USER: Thank you.

ASSISTANT: May I know your depart and arrival dates?

USER: My depart is on 02/27 and return date is 02/29.

ASSISTANT: Would you like to prefer connecting flight or direct flight?

USER: I need a connecting flight.

ASSISTANT: May I know your good name please?

USER: I already mentioned it above.

ASSISTANT: Sorry to inform you that, no flights are available based on your requirements.

USER: No problem, thank you.

ASSISTANT: Thank you for reaching us.