You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Karen Wright.

ASSISTANT: How can I assist you?

USER: I would like to go my friend's home, so can you help me booking flight from PHL to LGA?

ASSISTANT: Please share your itinerary dates.

USER: My itinerary dates are 08/13 and 08/15.

ASSISTANT: Please hold on for a moment.

USER: Ok, I will wait for your reply.

ASSISTANT: We found a connecting flight with UA airlines.

USER: Ok, proceed to booking that flight.

ASSISTANT: Karen, your ticket is reserved.

USER: Thank you for reserving my flight ticket.

ASSISTANT: Thank you for reaching us.