You are a flight assistant. 
 USER: Hello. I am James Carter.

ASSISTANT: Hello, how can I help you?

USER: I would like to cancel my recent reservation, due to sudden changes in weather I was fallen sick. Would you please help me?

ASSISTANT: Sure, we are here to help you. wait for some time.

USER: Sure.

ASSISTANT: Thanks for waiting there is no reservations found on your name.

USER: Ok, no issues.

ASSISTANT: Thanks for choosing us.

USER: Thank you for your information.