You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I help you?

USER: Could you please help me to cancel my reservation?

ASSISTANT: Sure, May I know your name?

USER: My name is Sarah Garcia.

ASSISTANT: Please wait a moment.

USER: Sure.

ASSISTANT: Sorry, No reservation found on your name.

USER: Ok, thank you.

ASSISTANT: Thank you for opting us.