You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you today?

USER: To taste Various and understand Cooking methods, I would like to go for a Food-Festival at CLT on 08/20. Will you be my helping hand in ticket booking with the name of Anna Robinson.

ASSISTANT: Sure, may I know your arrival day and source code?

USER: Ok, my return date is on 08/22 with direct flight. And I have to start from PHX.

ASSISTANT: Thank you for the details. Please wait a while I will check and get back to you with the information.

USER: Sure.

ASSISTANT: Sorry, I found no flights available in your given preferences.

USER: Ok, not an issue.

ASSISTANT: Thank you for reaching us. Have a nice day.

USER: Thanks for your support in booking a ticket.