You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Shirley Baker.

ASSISTANT: How can I assist you?

USER: I would like to book a ticket to Charlotte, can you please help me out?

ASSISTANT: Ok, please let me know your travelling dates?

USER: I am travelling on these dates 05/19 and 05/21. I am flying from EWR to CLT.

ASSISTANT: I have searched a flight ticket with price 100 and connection limit is 1.

USER: Sure, you can proceed with this flight.

ASSISTANT: Ok, your ticket has been booked.

USER: Thank you for your services.

ASSISTANT: Most welcome.