You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you?

USER: I just want to cancel my recent reservation due to my family meeting got cancelled.

ASSISTANT: Sure, may I know your name to proceed?

USER: I am Timothy Carter.

ASSISTANT: Ok, Please wait for a while. I will check the status and get back to you.

USER: Ok.

ASSISTANT: Sorry there is no reservation found on your name.

USER: Ok, no problem. Thanks for your information.

ASSISTANT: Thank you for picking us.