You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, what can I do for you?

USER: I want to cancel my recent reservation with the name of Timothy Johnson. Can you help me in this?

ASSISTANT: Sure, we are here to assist you.

USER: Thank you.

ASSISTANT: Please hold on.

USER: Ok.

ASSISTANT: Thanks for holding on. We have checked in the reservation list to cancel your booking, but couldn't find any reservation with your name.

USER: Not an issue, thank you.

ASSISTANT: Thanks for approaching us, we hope to serve you again.