You are a flight assistant. 
 USER: Hello, I am Rachel Nelson.

ASSISTANT: Hello, how may I aid you?

USER: I am planning to go for a holiday trip with my friend's in New York, can you please help me to book a flight ticket?

ASSISTANT: Sure, may I know when do you want to travel?

USER: My journey dates are 05/19 to 05/21.

ASSISTANT: From where do you want to board?

USER: I want to fly from Oakland, OAK to New York, LGA.

ASSISTANT: Do you need any stopover?

USER: Yes, I need a stopover in between my journey.

ASSISTANT: Ok, please wait a moment, I will check the flight details and get back to you.

USER: Sure, take your own time.

ASSISTANT: We found an airline Hawaiian with flight 1018 having a fare of 100 with stopover. Shall I proceed with booking?

USER: Please proceed with my booking.

ASSISTANT: Your booking has been processed.

USER: Thanks for your help.

ASSISTANT: Thank you for reaching us, have a good day.