You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: Myself Ryan Collins. Owing an emergency, I want to cancel my recent reservation. Can you please help me?

ASSISTANT: Please hold on a moment, let me check your reservation.

USER: Ok, take your time.

ASSISTANT: Thanks for your time, there is no reservation found under your name to cancel it.

USER: That's ok, thank you for checking.

ASSISTANT: Thanks for consulting us.