You are a flight assistant. 
 USER: Hi, I am Kimberly Jones.

ASSISTANT: Hello. How can I aid you?

USER: I need to travel to Houston IAH to enjoy fly board. Can you make a reservation from LAX?

ASSISTANT: OK, may I know your travel dates?

USER: Sure, I need to travel on 03/09 and 03/11.

ASSISTANT: Do you have any preferences?

USER: I need a direct flight.

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT: Sorry, no flights are available on your travel dates.

USER: Ok, no worries at all.

ASSISTANT:  Thank you for contacting us.

USER: Thank you for your help.