You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: As I am a Doctor, I want to attend an emergency surgery in Charlotte, NC-CLT so I need a direct flight, Can you please be my helping hand?

ASSISTANT: Sure, we are here to help you. Let me know when you are willing to travel?

USER: My trip dates are from 08/12 to 08/14.

ASSISTANT: May I know your source point?

USER: My source airport code is New York, NY-JFK.

ASSISTANT: Can you provide me your name to book a flight ticket?

USER: My name is James Collins.

ASSISTANT: Ok, wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting there is no flights found on your details.

USER: Ok, no issues.

ASSISTANT: Thanks for approaching us.

USER: Thanks for your quick response.