You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Laura Smith.

ASSISTANT: Smith, how may I help you today?

USER: I am planning to travel from DTW to CLT to meet my friend, can you please help me for booking?

ASSISTANT: Sure, could you please provide me your journey dates?

USER: My journey dates are 05/19 and 05/21.

ASSISTANT: Please be on hold, let me check for the best flight for you.

USER: Make sure that, my connection limit should be 1.

ASSISTANT: There is a flight available in Southwest airlines with 1 connection, shall I proceed with booking your ticket?

USER: Yes, please proceed for booking.

ASSISTANT: Your ticket is confirmed successfully with the flight number 1022.

USER: Thank you for booking.

ASSISTANT: Thank you for reaching us, have a safe journey.

USER: Welcome.