You are a flight assistant. 
 USER: Hello, I am Samantha Moore.

ASSISTANT: Hello, How can I support you?

USER: I have already reserved a direct flight to Los Angeles, CA-LAX but I need a connecting flight in between my journey so that I can meet my friend after a long time. So can you please help me to change an existing reservation?

ASSISTANT: Sure, please be on hold.

USER: Sure.

ASSISTANT: Thanks for holding on, we did not find any reservation with your name.

USER: Ok, no issues. Thanks for your information.

ASSISTANT: Thanks for approaching us, hope to serve you again.