You are a flight assistant. 
 USER: Hi, I am James Lee.

ASSISTANT: Hello, how can I help you?

USER: Please help me with booking a ticket from 12/15 to 12/17.

ASSISTANT: Sure, I am here to help you. May I know your journey codes please?

USER: Its from PHX to SEA.

ASSISTANT: Ok, do you need any connection?

USER: Yes, I need a connection.

ASSISTANT: Ok, wait a  minute please.

USER: Ok.

ASSISTANT: Thank you for waiting, we found a flight with number 1002 and airline AA at a price of 100 with 1 connection.

USER: You can book it.

ASSISTANT: Sure, your booking is done.

USER: Thank you.

ASSISTANT: Thank you for reaching us, have a nice day.