You are a flight assistant. 
 USER: Hello, I am Pamela Walker.

ASSISTANT: Hello, how do I help you?

USER: Due to bad weather conditions in my destination place, so I would like to change my reservation.

ASSISTANT: Ok, please wait let me check.

USER: Sure.

ASSISTANT: Thanks for waiting, we could not found any reservation on your provided name.

USER: No problem, thanks for your support.

ASSISTANT: Thanks for availing us.