You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Carol Adams.

ASSISTANT: How can I help you?

USER: I need to amend my reservation due to some issues, can you help me out?

ASSISTANT: Please wait a moment to check the reservation status.

USER: Sure.

ASSISTANT: Reservation found. Can I know your airport codes?

USER: My airport codes are from AUS to HOU.

ASSISTANT: Let me know your travelling dates?

USER: My travel dates are from Sept 29th till Oct 1st.

ASSISTANT: Do you have any specifications?

USER: I need a connecting flight.

ASSISTANT: Sorry, no flights found with your travelling dates.

USER: That's ok, not an issue. Thank you for your information.

ASSISTANT: Thank you.