You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I serve you now?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, I will help you with cancellation. May I know your good name please?

USER: Ok, thank you for accepting my request and I have reserved my flight ticket with name Ruth Anderson.

ASSISTANT: Please wait for a moment, while I search for your reservation.

USER: Ok.

ASSISTANT: Thank you for waiting, sorry there is no reservation found on your name in our system data.

USER: Ok, thank you for checking.

ASSISTANT: Thank you for visiting us, we hope see you again.