You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Laura Smith, can you help me to book a flight ticket from HOU to MCO?

ASSISTANT: Sure, can I know your preferable dates.

USER: Ok, my travel dates are 10/31 and 11/02 respectively.

ASSISTANT: Ok, please hold on.

USER: Ok, I will wait not a problem.

ASSISTANT: I found a flight from Spirit airline with 1 connection. Shall I proceed?

USER: Ok, please book.

ASSISTANT: Your ticket is booked and your flight number is 1003.

USER: Ok, thank you for helping me.

ASSISTANT: Thank you for reaching us.