You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I guide you for today?

USER: Karen White here, I want to travel from PHX to IAH, so can you help me for this?

ASSISTANT: Can you please share on what dates you are willing to travel?

USER: I am going to start my journey on 01/16 and I am going to return on 01/18.

ASSISTANT: Can I have your name to proceed further?

USER: Karen white, provide flight with connection 1.

ASSISTANT: I found a flight with flight number 1027 with price 100 and connection limit is 1, would you like me to proceed with the booking?

USER: Proceed to booking.

ASSISTANT: Your booking is confirmed with Delta airlines.

USER: Thank you for confirming my flight ticket.

ASSISTANT: You are welcome.