You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: I am Michelle Young. Can you please help me by cancelling my recent reservation? As my health is not good to do long journeys.

ASSISTANT: Sure, I can help you with that. I will check your reservation status and get back to you.

USER: Thank you.

ASSISTANT: Young, I did not find any reservation under your name.

USER: Ok, not an issue. May be something went wrong while making the ticket booking previously. Thank you for providing information.

ASSISTANT: You are most welcome and thank you very much for choosing us.