You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I'm Betty Wilson.

ASSISTANT: How can I assist you?

USER: I am planning to attend music concert at IAH, can you please help me with booking a flight ticket from ORD?

ASSISTANT: Sure, please share your travel dates.

USER: Sure, I would like to take off on 07/10 and return back on 07/12.

ASSISTANT: Please give me a minute.

USER: Ok, but please make sure that the connection limit is 1.

ASSISTANT: I found a direct fight, is it ok for you?

USER: No, please don't proceed.

ASSISTANT: Sorry Betty, there is no flight available on you request.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: You are welcome.