You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Janet Thomas.

ASSISTANT: How can I help you for today?

USER: I want to cancel my reservation because I was having interview, but I am not fully prepared. Can you please cancel my ticket?

ASSISTANT: Yes, I will try for my best assistance.

USER: Thank you.

ASSISTANT: Give me a moment, I will check for your previous reservation in our database.

USER: Sure, take your own time.

ASSISTANT: Sorry to say that there is no reservation found on your name.

USER: That's really sad.

ASSISTANT: Thank you for reaching us.

USER: Thank you for your quick response.

ASSISTANT: Feel free to reach us anytime.