You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I guide you today?

USER: Can you please help me in cancel my recent reservation?

ASSISTANT: Sure, I am glad to help you with that. Can I know your name to check your previous reservation?

USER: Jerry Garcia.

ASSISTANT: Please wait a moment.

USER: Sure.

ASSISTANT: We regret to inform you that, there is no reservation found on your name in our reservation list.

USER: Ok, no issues.Thank you.

ASSISTANT: Thank you for approaching us, have a great day.