You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: I need to book a flight ticket from EWR to MSP, Can you please help me for booking?

ASSISTANT: Sure, on what dates are you planning to make your trip?

USER: I would like to travel on 11/09 to return on 11/11.

ASSISTANT: How many connections do you need?

USER: I need a connecting flight.

ASSISTANT: Do you need an economy class or business class?

USER: I need a economy class.

ASSISTANT: May I know your name?

USER: Linda Lopez.

ASSISTANT: Thanks for providing your details Linda Lopez, currently there are no flights going on your way.

USER: Ok, no problem. Thanks for your information.

ASSISTANT: Thank you for approaching us.