You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I support you?

USER: I am Janet Parker. I have an earlier reservation to sign a new contract with my client, due to some problems it got postponed. Can you please change my reservation?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Please wait a moment. I will check the reservation status.

USER: Sure.

ASSISTANT: Thanks for your patience. There was no reservation found on your name.

USER: Ok, no issue. Thank you.

ASSISTANT: Thank you for contacting us.