You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you today?

USER: I want to cancel my recent reservation can you help me for that one?

ASSISTANT: Sure, I will help you with that. May I know your good name?

USER: Sure, Gregory Edwards here.

ASSISTANT: Please wait for a moment, while I check for the reservation.

USER: Sure.

ASSISTANT: Thank you for waiting, sorry there is no reservation found on your name in our system data to cancel it.

USER: No issues, thank you for the information.

ASSISTANT: Thank you for visiting us.