You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: I need to book a flight ticket from DTW to EWR to enjoy Innovation festivals.

ASSISTANT: Sure, please provide your travelling dates.

USER: Sure, my journey dates are Oct 16 and Oct 18.

ASSISTANT: Ok, Do you prefer economy class or business class?

USER: I would prefer a economy class.

ASSISTANT: Ok, May I know your depart and return timings?

USER: I am comfortable with any time.

ASSISTANT: Ok, please wait.

USER: Please make sure, I need a connected flight.

ASSISTANT: Ok. Thank you for your time, we found a connecting flight in 1028 Southwest Airlines with a fare of 100.

USER: Please proceed.

ASSISTANT: Ok, May I know your name for booking purpose?

USER: Sure, Susan Turner here.

ASSISTANT: Ok, your ticket has been booked.

USER: Thank you for your assistance.

ASSISTANT: Thank you for contacting us.