You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you out?

USER: I am Patricia Turner from Dallas. I want to go to New York next month, can you please book a flight ticket from DFW to EWR?

ASSISTANT: Sure, I will help you out.

USER: Thank you.

ASSISTANT: May I know your travelling dates please?

USER: I want to take off on 09/02 and book my return ticket also on 09/04.

ASSISTANT: Please wait for a while.

USER: Please make sure that I want direct flight.

ASSISTANT: Sorry, there are no flights found.

USER: Oh! It's ok no problem, I will go with another airline.

ASSISTANT: Thank you for choosing us.

USER: Thank you for your help.