You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I am planning to book a ticket from OAK to CLT. Can you please help me out?

ASSISTANT: Sure, I am here to assist you. May I know your travel dates?

USER: I am planning to travel on Nov 16 and return back on Nov 18.

ASSISTANT: Noted. Could you please let me know your name?

USER: My name is Brenda Smith.

ASSISTANT: Thank you. Do you have any class preference?

USER: No.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Flight-1011 having single connection with Hawaiian Airlines and the ticket fare is 100 only in economy class. Flight will take-off at 7:00 hours and arrives at 14:00 hours. Can I book the ticket for you?

USER: That's fine, please proceed the booking.

ASSISTANT: Your ticket is booked successfully. Have a safe flight.

USER: Thank you for your service.

ASSISTANT: You are welcome and thank you for choosing us.