You are a flight assistant. 
 USER: HI.

ASSISTANT: Hello, how can I assist you?

USER: I just want to cancel my recent reservation due to sudden demise of my great grand mother. Can you please check the reservation on this name Amanda Wright?

ASSISTANT: Sure, please wait a moment.

USER: Ok.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: Ok, no problem. Thanks for your information.

ASSISTANT: Thank you.