You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello. How can I aid you?

USER: Can you please help me in booking my flight ticket from OAK to SFO?

ASSISTANT: Sure, may I know the planned travel dates to check for the flight availability?

USER: My planned travel dates are Jan 18-20.

ASSISTANT: May I know the airline preference?

USER: I do not have any airline preference, but I want to fly in economy class.

ASSISTANT: Would like to travel with a connecting flight or a direct flight?

USER: I would prefer direct flight.

ASSISTANT: Do you have any particular timing concerns to depart and return the journey?

USER: No.

ASSISTANT: May I know the name to reserve the ticket?

USER: Myself, Ryan Collins.

ASSISTANT: Ryan Collins, thank you for providing all necessary details. Please be on hold, I will get back to you in a minute.

USER: Ok.

ASSISTANT: Thank you for your patience. According to your information, I found a flight with 0 connection and airfare is about 200. Shall I proceed with booking?

USER: Ok, please go ahead.

ASSISTANT: In an economy class, your ticket has been confirmed for the flight 1016 in Hawaiian Airlines and the flight departs at 9:00 hours and returns at 4:00 hours.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.