You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I am planning to visit New York to attend a business summit, can you please book me a ticket from HOU to JFK?

ASSISTANT: Sure, may I know your journey dates please?

USER: My preferable journey dates are from 10/28 to 10/30.

ASSISTANT: Can I know your good name please?

USER: My name is Thomas Walker.

ASSISTANT: Southwest airlines is having a flight with travel charge of 100, shall I proceed booking?

USER: Please proceed with the ticket booking process.

ASSISTANT: Your ticket has been booked with flight-1016, have a safe journey.

USER: Thank you for booking my ticket.

ASSISTANT: Thank you for choosing us.