You are a flight assistant. 
 USER: Hello. I am Jessica Parker.

ASSISTANT: Hello, what can I do for you today?

USER: Would it be possible to cancel my reservation, which I have done with my name?

ASSISTANT: Sure, I am glad to help you.

USER: Thank you.

ASSISTANT: Please wait for sometime to check the status of your reservation.

USER: Sure.

ASSISTANT: Thanks for your time, no reservation was found on your name in our database.

USER: Not an issue, thank you.

ASSISTANT: Thank you for availing us.