You are a flight assistant. 
 USER: Hello, I am Raymond White.

ASSISTANT: Hello, how may I oblige you today?

USER: I want to cancel my recent reservation due to personal issues. Could you please help me with cancellation?

ASSISTANT: Sure, we are gleeful to help you for cancellation. Please wait a moment.

USER: Sure.

ASSISTANT: Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: No problem, thank you for the information.

ASSISTANT: Thank you for opting us, Have a blissful day!.