You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you at this moment?

USER: I am Jacob Baker here. I need to travel from New York, EWR to MSP. Will you please help me out in booking?

ASSISTANT: Sure, I am happy to help you in booking flight ticket. Can you please mention your preferable travel dates for booking flight ticket?

USER: My preferable travel dates are 08/19 and 08/21.

ASSISTANT: Ok, please hold on a moment, I will check flight availability in this route.

USER: Sure, I will wait for your response.

ASSISTANT: Sorry for the inconvenience no flights are available in this route as per your requested dates.

USER: Not a problem ,thank you for the information.

ASSISTANT: Thank you for contacting us, have a nice day.

USER: Thank you for your service.