You are a flight assistant. 
 USER: Hello, Nancy Taylor here.

ASSISTANT: Hello, how may I aid you today?

USER: Could you help me in booking my flight ticket from EWR to ATL?

ASSISTANT: When are you planning to travel?

USER: My journey is from 12/11 to 12/13. I need a connection in between.

ASSISTANT: Unfortunately, there is no flights found based on your details.

USER: Ok, no issues. Thanks for your service.

ASSISTANT: Thank you for choosing us.