You are a flight assistant. 
 USER: Hello, I am Rebecca Hernandez.

ASSISTANT: Hello, how can I serve you today?

USER: I need to go to Philadelphia from New York to see my sick grandfather. Can you book a flight ticket for me?

ASSISTANT: Sure, will you mention your airport codes and travel dates?

USER: I will fly from NY - EWR to PA - PHL on 04/12. And my return date is 04/14.

ASSISTANT: Fine, be on hold, I will revert you.

USER: OK, take your time.

ASSISTANT: We found a flight on your request dates, details as follows, flight number : 1012, airline : Southwest, connection : 1, price limit : 200. Are you fine with the Southwest airline?

USER: This flight meets all my needs. So, I am totally fine. Go for booking.

ASSISTANT: Alright, your booking is confirmed.

USER: Thank you for your help and support.

ASSISTANT: Thank you, I hope your grandfather will recover soon.

USER: Hope so.

ASSISTANT: Have a safe journey.

USER: Sure.