You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I am planning to visit Lady Bird lake at Austin, could you please help me with booking a flight ticket from PHX to AUS?

ASSISTANT: Sure, may I know your planned travel dates please?

USER: I would like to depart on Jan 30th and return on Feb 1st.

ASSISTANT: Would you like to travel in a connecting flight or a direct flight?

USER: I am looking for a connecting flight.

ASSISTANT: May I know your good name please?

USER: I am Rachel Campbell.

ASSISTANT: We found Frontier airline with economy class and flight number is 1012 with arrival time is 16:00 hours and depart time is 20:00 hours.Shall I proceed for booking?

USER: Yes, please confirm the booking.

ASSISTANT: Your ticket is booked.

USER: I really appreciate your help, thank you for your service.

ASSISTANT: You are welcome.