You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how could I serve you today?

USER: Can you please reserve me a flight ticket from OAK to PHX?

ASSISTANT: May I know when you are planning to make your journey?

USER: My trip dates are 02/17 - 02/19.

ASSISTANT: Is there any airline preference for you?

USER: I need a normal - cost airline.

ASSISTANT: At which time you would like to travel?

USER: My depart time should be in the evening.

ASSISTANT: Can I know your good name please for documentation?

USER: I am Patrick Evans.

ASSISTANT: There is a flight found with an Hawaiian airlines of flight 1026 in an economy class with depart time 23:00 PM. Can I confirm your booking?

USER: Please reserve.

ASSISTANT: Your flight ticket has been confirmed.

USER: Thank you.

ASSISTANT: Thank you for opting us.