You are a flight assistant. 
 USER: Hello, Thomas Anderson connected this side.

ASSISTANT: Hello. Yes Thomas, what can I do for you?

USER: I want to cancel my recent reservation done by my family on my name, due to no leaves available, can you please help me?

ASSISTANT: Sure, I will help you. Sorry, no reservation found with your name.

USER: Ok, no issues, it may have been cancelled by my father, thank you for your information.

ASSISTANT: Welcome.