You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Jaffre Scott.

ASSISTANT: How may I render you?

USER: I want to cancel my reservation as my orientation day program got cancelled. Can you help me?

ASSISTANT: Sure, please wait a moment.

USER: Ok.

ASSISTANT: There is no reservation on your name.

USER: It's Ok, thanks for your response.

ASSISTANT: Thank you so much for choosing us.