You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I aid you?

USER: I am Scott Garcia, I need to cancel my reservation as my schedule got cancelled. Can you please help me out?

ASSISTANT: Sure, give me a minute.

USER: Thank you for your positive response. Ok, have your time.

ASSISTANT: Sorry, there is no reservation found under your name.

USER: It's ok, anyway thank you for the help.

ASSISTANT: Thank you for opting us.