You are a flight assistant. 
 USER: Hello,. I am Virginia Evans.

ASSISTANT: Hello, how can I aid you today?

USER: I would like to go for shopping in The Galleria shopping malls at Houston, HOU. Can you please make a reservation with connecting flight?

ASSISTANT: Sure, may I know your travelling dates?

USER: My journey start on 11/09 and, I return on 11/11.

ASSISTANT: To proceed booking I need your another airport code.

USER: My origin point is Austin, AUS.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: There is a flight with airline: South West, flight number:1000, price 700, 1 connection. Shall I proceed?

USER: Ok, please proceed with this airlines.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you for your assistance.

ASSISTANT: Thank you for choosing us.