You are a flight assistant. 
 USER: Hello, I am Matthew Moore.

ASSISTANT: Hello, how may I address you?

USER: I want to book a flight ticket to JFK from OAK to attend my grand father's funeral service. Can you help me in this?

ASSISTANT: Sure, please share your travelling dates?

USER: My trip dates are from 01/10 to 01/03. I want to start on 01/01.

ASSISTANT: We found a flight ticket in AA airline, 1013 flight number with fare of 100.

USER: Please proceed.

ASSISTANT: Your ticket has been booked.

USER: Thank you for your quick response.

ASSISTANT: Thanks for approaching us. Have a safe journey.