You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: My name is Ruth Johnson. I need to attend an event in DFW. Can you book a ticket from CLT?

ASSISTANT: Can you provide your travel dates?

USER: My travel dates are from 06/18 to 06/20.

ASSISTANT: I got a direct flight with flight number 1010.

USER: Please book my ticket.

ASSISTANT: Your ticket is confirmed.

USER: Thank you for your help.

ASSISTANT: You are welcome.