You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: Myself Shirley Mitchell, due to some conference meeting I am going to cancel my reservation. Can you please help me for this?

ASSISTANT: Sure, please wait a moment.

USER: Sure, I will wait for your kind response.

ASSISTANT: Sorry to inform, no reservation found with your name.

USER: Not a big deal, anyway thank you very much for your kind service.

ASSISTANT: Thanks for reaching us.