You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I provide assistance for you?

USER: Can you please help me to cancel my reservation?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: I need your name to check the previous reservation.

USER: Myself Carol Robinson.

ASSISTANT: Just a minute, I will let you know the status.

USER: Ok.

ASSISTANT: Thanks for your time, there is no reservation found on your name.

USER: Ok, no problem.

ASSISTANT: Thank you for reaching us.

USER: Thank you.