You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you for the day?

USER: I am Richard Hernandez, please help me to make a reservation from DFW to OAK.

ASSISTANT: Sure, can I have your trip dates?

USER: Trip dates are on 05/11 and 05/13.

ASSISTANT: We found a flight in an airline Delta with 1010 number having a single connection price of 200. Shall I reserve?

USER: Ok, proceed.

ASSISTANT: Your flight ticket has been booked.

USER: Thank you.

ASSISTANT: Thank you for reaching us.