You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: I want to book a ticket from BOS to DFW, can you help me?

ASSISTANT: Sure, can you please let me know your travelling dates?

USER: My travel dates are 10/08 and 10/10.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: Sorry, there is no flight for you.

USER: No problem.

ASSISTANT: May I know your name?

USER: Myself Kathleen Gonzalez. Thank you for checking.

ASSISTANT: Welcome.