You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I provide service to you?

USER: I made a reservation earlier this week but due to bad weather conditions I need to cancel it. Can you help in cancellation?

ASSISTANT: Sure, it's our pleasure to help you. Could you please provide your name to check your previous reservation status?

USER: I am Stephen Baker.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Thank you for your patience. Sorry to notify that, there is no reservation found on your given name.

USER: Ok, not an issue.

ASSISTANT: Thank you for opting us. Have a great day.

USER: Thanks for your information.