You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Gregory Miller.

ASSISTANT: Gregory Miller, how may I help you?

USER: I want to visit Discovery Place Science and technology museum in CLT, can you please help me ti book a flight from EWR?

ASSISTANT: Sure, please provide your itinerary dates.

USER: I will travel start on Oct 14th and return back on Oct 16th.

ASSISTANT: Do you have any specifications?

USER: I am planning to depart in the evening time.

ASSISTANT: May I know your connection limit?

USER: I am fine with maximum one connection.

ASSISTANT: Do you have any other preferences?

USER: No, I don't have.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Direct flight is provided by Southwest airlines and flight number is 1002.

USER: Please proceed with the booking.

ASSISTANT: Your ticket is confirmed and it costs you 200 in economy class. Flight departs at 22:00 PM and returns at 20:00 PM.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.