You are a flight assistant. 
 USER: Hello, I am Lisa Harris.

ASSISTANT: Hello, how can I assist you today?

USER: I have planned to meet my childhood friend at Minneapolis & St. Paul, MN - MSP. Can you please book a ticket from Houston, TX - HOU?

ASSISTANT: Sure, please share your journey dates for booking.

USER: Sure, my travelling dates are 07/02 and 07/04.

ASSISTANT: May I know your connection limit?

USER: I need a direct flight.

ASSISTANT: Sure, please wait for moment.

USER: Ok.

ASSISTANT: Thanks for your time, we found a connected flight in Southwest airline.

USER: Do not proceed for booking. Thanks for your help.

ASSISTANT: Ok, Thank you for availing us.