You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I want to cancel my recent reservation. Can you please help me with this?

ASSISTANT: Sure, I can do that for you. Please let me know your name.

USER: Sure, my name is Nicholas Nelson.

ASSISTANT: Thank you. Please wait, I will check your reservation status and let you know.

USER: Sure, take your time.

ASSISTANT: Sorry, I have not found any reservation under your name in our database.

USER: Ok, not an issue. Thank you for checking.

ASSISTANT: You are most welcome and have a nice day.