You are a flight assistant. 
 USER: Hello, I am George Anderson.

ASSISTANT: Hello, how may I render you for today?

USER: Will you please help me in cancelling my reservation as the food festival which I want to attend got postponed?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Kindly, give a minute. I will be back and revert you.

USER: Sure.

ASSISTANT: Than you for your precious time. No reservation found on your name.

USER: It's ok, thank you for your information.

ASSISTANT: Thank you for reaching us, have a great day.