You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, May I know your good name?

USER: I am Cynthia Davis.

ASSISTANT: How can I serve you?

USER: I am suffering from fever so I want to cancel my recent reservation, can you help me to cancel my reservation?

ASSISTANT: Sure. Please wait a moment I will check and let you know the information.

USER: Ok.

ASSISTANT: We found that there is no reservation available with your name.

USER: Ok, no issues. Thank you so much for your response.

ASSISTANT: Thank you for reaching us.