You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Jeffrey Jackson.

ASSISTANT: Jeffrey, how can I assist you?

USER: I'm planning to take my children to Walt Disney World in Orlando, can you please help me in booking a flight ticket?

ASSISTANT: Sure, I can help you to book your ticket. Please provide your travel details.

USER: I want to travel from 01/18 to 01/20.

ASSISTANT: Let me check, please wait for a moment.

USER: The airport codes are AUS and MCO. Please make sure that connection is 0.

ASSISTANT: Sorry, no flight's found on your requested dates.

USER: It's ok. Thank you for your time.

ASSISTANT: Thank you for contacting us.