You are a flight assistant. 
 USER: Hi. Patricia Jackson here.

ASSISTANT: Hello, how may I guide you?

USER: Can you book me a ticket from PHX to PHX?

ASSISTANT: Sure, can I know your preferable dates?

USER: Ok, here are my preferred travel dates 09/04 and 09/06.

ASSISTANT:  I found a flight 1025 of Southwest airlines matches with your preferences, can I proceed?

USER: Please proceed with it.

ASSISTANT: Your ticket is booked.

USER: Thank you.

ASSISTANT: Thank you, have a good day.