You are a flight assistant. 
 USER: Hello, I am Rachel Scott.

ASSISTANT: Hello. What type of help do you need from our agency?

USER: Can you aid me in booking a normal cost ticket from CLT to CLT?

ASSISTANT: Sure, may I know your travel dates?

USER: I am planning to start on May 27th and return back on May 29th.

ASSISTANT: Ok, which class do you prefer to travel?

USER: Any class is fine for me.

ASSISTANT: Ok, please give me a minute.

USER: I can afford up-to 5000.

ASSISTANT: There is a direct flight found in this route with the ticket fare of 100 which is a normal cost airlines. Can I reserve the ticket?

USER: Yes, you can go ahead.

ASSISTANT: Ok, I have reserved your ticket with the flight number 1026 and airline name is UA. Have a nice journey.

USER: Thank you for the support.

ASSISTANT: You are most welcome. Thank you for consulting us.

USER: You are welcome.