You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Rachel Rodriguez.

ASSISTANT: How can I help you?

USER: I had planned to go on a trip, but it was cancelled due to some budget issues. Can you cancel my recent reservation?

ASSISTANT: Ok , just a moment please.

USER: Sure.

ASSISTANT: I am sorry no reservation found on your name.

USER: That's ok.

ASSISTANT: Thank you for choosing us.

USER: Anyways, thank you for helping me.