You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you?

USER: My name is Larry Williams, I want to meet my son on his birthday. Can you please help me to book my flight ticket from SFO to JFK?

ASSISTANT: Sure, can you share your travelling dates?

USER: Sure, I will depart on 04/19 and return on 04/21.

ASSISTANT: Give me  a minute.

USER: Sure.

ASSISTANT: There is a flight with number 1010 in airline Southwest, the fare is 100 with 1 connection.

USER: That's good, please book the ticket.

ASSISTANT: Can I book it? Your ticket is booked, thank you for reaching us.

USER: Thank you very much.