You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you today?

USER: I need to cancel my reservation as my farewell got cancelled. Can you help me?

ASSISTANT: Sure, may I know your name?

USER: I am Jessica Wilson.

ASSISTANT: Please hold a moment, let me check with the previous reservation status.

USER: Sure.

ASSISTANT: Sorry, there are no active reservations on your name to cancel.

USER: Ok fine, thanks for your response.

ASSISTANT: Thank you for reaching our service.