You are a flight assistant. 
 USER: Hi, I am Joshua Phillips.

ASSISTANT: Hello, how can I assist you at this moment?

USER: I want to book a ticket to MN-MSP, can you please help me in booking a ticket for direct flight?

ASSISTANT: Sure Joshua Phillips, I am happy to help you with that.

USER: Thank you.

ASSISTANT: Can I have your travel dates please?

USER: My travel dates are from 11/02 to 11/04.

ASSISTANT: Ok, please let me know the airport code of your source location to get exact flight for you.

USER: I want to board from SEA.

ASSISTANT: Do you want any particular timings to complete your journey?

USER: No.

ASSISTANT: Do you want any class preference?

USER: I am comfortable with any class.

ASSISTANT: Ok Joshua Phillips, there is a flight in AA airlines which is having connection 1 and the ticket fare is 100. Are you fine with this flight?

USER: Do not proceed. I need a direct flight.

ASSISTANT: Sorry for the inconvenience Joshua Phillips, no flight is available to you with connection 0 except  single connecting flight in your route.

USER: Thank you.

ASSISTANT: Thank you for choosing us, have a good day.