You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: My name is Helen Edwards. Can you please help me  in booking a plane ticket from AUS to IAD?

ASSISTANT: May I know your travelling dates please?

USER: Sure, I am planning to travel from 09/28 to 09/30.

ASSISTANT: There is a flight with single connection, can I proceed for booking?

USER: Ok, please confirm my ticket.

ASSISTANT: Your booking is done in 1004 flight.

USER: Thanks a lot.

ASSISTANT: Thank you.