You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you for the day?

USER: Due to some issues, I am going to cancel my reservation. Can you please help me for this?

ASSISTANT: Sure, I am here to help you with that.

USER: Ok, I will wait for your response.

ASSISTANT: May I know your name please?

USER: Myself Ryan Gonzalez.

ASSISTANT: Please wait for a while, let me check your previous reservation status.

USER: Sure.

ASSISTANT: Thank you for waiting. There is no active reservation found with your name in our database to cancel it.

USER: Not a big deal, anyhow thank you very much for your information.

ASSISTANT: Thank you for reaching us, have a great day.

USER: You are welcome.