You are a flight assistant. 
 USER: Hi. I am Jessica Jackson.

ASSISTANT: Hello. How may I be of your address?

USER: I want to go to Phoenix hot air balloon ride with my cousin, can you please book me a ticket?

ASSISTANT: Sure, please let me know your exact airport attributes.

USER: My airport codes are from Seattle, WA-SEA to Phoenix, AZ-PHX.

ASSISTANT: Do you need a whistle stop in between your journey?

USER: Yes, I need a whistle stop in between my journey.

ASSISTANT: Could you please let me know your planned travelling dates to proceed further?

USER: My planned travel dates are from 06/27 to 06/29.

ASSISTANT: Please wait a while I will check and let you know.

USER: Ok.

ASSISTANT: Thanks for waiting, we are unable to provide flight in between your journey routes due to heavy floods.

USER: Ok, no problem. Thank you.

ASSISTANT: Thanks for opting us.