You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I am Richard Rodriquez. Can you cancel my recent reservation?

ASSISTANT: Sure, please wait for a moment.

USER: Sure, take your own time.

ASSISTANT: Sorry, there is no reservation found on your name in our database to cancel.

USER: It's ok, thanks for checking.

ASSISTANT: You are most welcome.