You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you?

USER: I'm Emma Mitchell, I want to travel from SFO to PHL. Can you book my ticket?

ASSISTANT: On which dates you are willing to travel?

USER: My travelling dates are from 05/30 to 06/01.

ASSISTANT: In UA airline, there is a flight with 1 connection and fare is 100. Can I proceed?

USER: Yes, please.

ASSISTANT: Your ticket is booked in 1020 flight.

USER: Thank you.

ASSISTANT: Most welcome.