You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: I am Carol Parker. I would like to book a ticket from CLT to MSP, can you help me?

ASSISTANT: Sure Parker, I am here to help you. When you are planning to travel?

USER: My travel dates are 12/16 and 12/18.

ASSISTANT: Just a moment.

USER: Sure.

ASSISTANT: There is a flight with Spirit airlines and the ticket figure is 300. Shall I proceed for booking?

USER: You can book it.

ASSISTANT: Ok Parker, your ticket is reserved with the flight-1002.

USER: Thank you for booking.

ASSISTANT: Thank you very much for contacting us.