You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you today?

USER: Myself Laura Hill from Boston. Could you please help me in flight ticket booking process from BOS to CLT?

ASSISTANT: I am here to help you with that booking, may I know your preferable dates?

USER: Thank you for your positive response, I want to take off on 04/11 and please confirm my return ticket also on 04/13.

ASSISTANT: Please wait for a minute.

USER: Ok.

ASSISTANT: There is a flight with Southwest airline having 1 connection limit and flight number 1009. Shall I proceed to booking?

USER: That's fine, please confirm this flight ticket for me.

ASSISTANT: Your ticket is reserved with the airfare is 300.

USER: Thank you for assisting me.

ASSISTANT: Thank you for opting us.