You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: I want to spend some more days with my family members, I want to cancel my recent reservation.

ASSISTANT: Good to hear that. I will help you for that. I did not find any reservation with your name. May I know your name?

USER: Myself Brenda Robinson.

ASSISTANT: Robinson, thank you for reaching us.

USER: Thank you for your help.