You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I am Virginia Young.

ASSISTANT: Ok.

USER: Actually, I am planning to cancel my recent reservation.Can you help me out?

ASSISTANT: Sure, I will help you with that.Please wait for a moment.

USER: Sure.

ASSISTANT: Sorry Virginia, there is no reservation found on your name.

USER: That's fine.

ASSISTANT: Thank you for approaching us.

USER: Thank you for your help.

ASSISTANT: You are welcome.