You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Frank Phillips here.

ASSISTANT: How can I help you now?

USER: I have to cancel my recent reservation due to the rains in my visiting place.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Sorry Frank, there is no reservation found on your name.

USER: That's ok. Thank you for your help.

ASSISTANT: You are welcome. Have a nice day.