You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: Can you please help me to book a flight from MCO to AUS?

ASSISTANT: Sure, I will help you. Please help me with your name.

USER: My name is Carol Roberts.

ASSISTANT: Please help me with your planned travel dates.

USER: I will travel on May 14th and 16th.

ASSISTANT: Do you need a direct or connecting flight?

USER: I am fine with both of them.

ASSISTANT: Please help me with your preferred class to fly.

USER: I am fine with any class.

ASSISTANT: Do you have any other preferences in your journey?

USER: I want to depart in the afternoon.

ASSISTANT: I am really sorry to inform you that there are flights available for your journey.

USER: No worries, thank you.

ASSISTANT: Carol Roberts, thank you for reaching us. Have a great time.