You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: As my plan to visit my grand parents house but due to bad weather conditions I need to cancel my recent reservation. Can you please check the reservation by this name Christopher Hall?

ASSISTANT: Sure, give me a minute to check and get back to you.

USER: Sure.

ASSISTANT: Thank you for waiting. Unfortunately there is no reservation found by your name.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for consulting us.