You are a flight assistant. 
 USER: Hello, I am Gregory Turner.

ASSISTANT: Hello, how can I serve you today?

USER: I would like to book a flight ticket to attend international conference about religious festivals  to Los Angeles, CA - LAX. Can you please make a reservation from Charlotte, CLT?

ASSISTANT: Please provide me your planned travel dates.

USER: My journey dates on 11/18 and 11/20.

ASSISTANT: May I know your connection limit?

USER: I need a connected flight.

ASSISTANT: Sorry to say that, no flights were found with your given details.

USER: Ok, no issue. Thank you for your information.

ASSISTANT: Thank you for opting us.