You are a flight assistant. 
 USER: Hello, Dorothy Perez here.

ASSISTANT: Hello. How can I help you?

USER: I want to travel from AUS to PHL for attending a seminar.Can you please help me for booking a ticket?

ASSISTANT: May I know your travelling dates?

USER: My planning dates are from 02/21 till 02/23.

ASSISTANT: I found a flight with 1 connection in UA airlines. Shall I proceed?

USER: Yes, you can.

ASSISTANT: Your ticket is booked with 1020 flight number.

USER: Thank you for assisting me.

ASSISTANT: Welcome.