You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: As I am an event organiser for Culture, heritage and folk festivals, so look after all these festivals I want to book a flight to Houston, so can you please help me out with booking?

ASSISTANT: Sure, may I know your good name please?

USER: My name is Brandon Harris.

ASSISTANT: Could you please provide me your journey dates?

USER: My scheduled dates of travelling are 08/14 and 08/16.

ASSISTANT: May I know your airport codes?

USER: My origin is Charlotte, NC-CLT and destination is Houston, TX-IAH.

ASSISTANT: Ok, please wait for a moment.

USER: Ok.

ASSISTANT: I found a Southwest airline, flight number: 1016, price: 100 with one connection. Shall I proceed to booking?

USER: You can confirm my booking.

ASSISTANT: Your booking is done.

USER: Thank you for your support.

ASSISTANT: Thank you for opting us.