You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: Jonathan Roberts here. I want to cancel my recent reservation due to bad weather condition,can please do it for me?

ASSISTANT: Sure, please wait a moment.

USER: Yes, take your own time.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: No problem, thank your for your response.

ASSISTANT: Thank you for approaching us.