You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: Could you please help me in flight ticket booking process from PHL to IAD?

ASSISTANT: Sure, please share me your planned travel dates?

USER: Thank you for your response, I want to take off on Feb 14 and book my return ticket also on Feb 16.

ASSISTANT: May I know your name to proceed further?

USER: Sure, my name is Linda Hernandez.

ASSISTANT: Do you need connecting flight or direct flight?

USER: I will prefer 1 break in between my journey.

ASSISTANT: Linda Hernandez, here is a connecting flight in economy class with UA airlines. Can I proceed with it?

USER: Please proceed.

ASSISTANT: Your ticket has been booked with 1004 flight.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.