You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I have planned to receive my brother from New York, but the plan was cancelled.

ASSISTANT: Ok.

USER: Could you please help me with cancellation of my recent reservation?

ASSISTANT: Sure. May I know your name to check reservation?

USER: Brandon King here.

ASSISTANT: Please, wait for a while.

USER: Sure.

ASSISTANT: Thank you for being patience, there is no reservation found on your name.

USER: No problem, thank you for the information.

ASSISTANT: Thank you for reaching us.