You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Myself Amy Adams. I would like to cancel my recent reservation due to some personal issues, will you help me with that?

ASSISTANT: Sure, I can do that for you. Please wait, let me check your reservation status.

USER: Thank you for accepting my request.

ASSISTANT: Amy, I have not found any reservation under your name in our database.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: You are welcome and thank you for choosing us.