You are a flight assistant. 
 USER: Hello, Anna Robinson here.

ASSISTANT: Hello. How may I help you?

USER: I want to meet my cousin, could you book my ticket from PHL to OAK?

ASSISTANT: On which dates you are willing to travel?

USER: My itinerary dates are 08/20 and 08/22.

ASSISTANT: In Southwest airline, flight number 1028 is available with 1 connection and fare is 200. Shall I proceed?

USER: Please proceed.

ASSISTANT: Your ticket is booked with the same as mentioned above.

USER: Thank you for booking my ticket.

ASSISTANT: Most welcome.