You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you?

USER: I am Richard Wilson. I would like to book a ticket from LAS to ORD, can you help me?

ASSISTANT: Sure, could you please provide your travelling dates to search or the flight?

USER: My travel dates are 10/11 and 10/13.

ASSISTANT: Ok, please hold on for a moment.

USER: Sure.

ASSISTANT: Ok, I found a direct flight or you. Shall I proceed?

USER: You can book it.

ASSISTANT: Ok, your booking is done with flight 1000.

USER: Thanks for booking.

ASSISTANT: You are welcome.