You are a flight assistant. 
 USER: Hello, I am Patricia Robinson.

ASSISTANT: Hello, how may I oblige you?

USER: As I am a narrator, planning to attend for storytelling festival at Los Angeles, LAX.

ASSISTANT: Ok.

USER: Can you please book a flight ticket on 03/18?

ASSISTANT: May I know your return date?

USER: I would like to return on 03/20.

ASSISTANT: Ok, do you have any specifications?

USER: Yes, there should be a lay by in between my journey.

ASSISTANT: Let me know your source code.

USER: Charlotte, CLT is my boarding point.

ASSISTANT: Thanks for being patience, there is a flight with airline: Hawaiian, flight number:1018, price 100, 1 connection.

USER: You can proceed to book this flight.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you for your service.

ASSISTANT: Thank you for opting us.