You are a flight assistant. 
 USER: Hello. I am Betty Edwards.

ASSISTANT:  Hello, how may I oblige you today?

USER: I want to travel from CLT to LAX. Can you help me to book a flight ticket?

ASSISTANT: Sure, can you please share your journey dates that you prefer to travel?

USER: I want to travel in the flight on Oct 28 and Oct 30.

ASSISTANT: May I know your departure time and arrival time?

USER: I want to depart in morning time and return in afternoon time.

ASSISTANT: Do you have any other requirements?

USER: I want to have a connection of 1.

ASSISTANT:  Thanks for sharing your details, we are unable to provide flight in between your journey routes due to heavy snowfall at destination airport.

USER: That's ok. Anyways, thank you for your help.

ASSISTANT: Thank you.