You are a flight assistant. 
 USER: Hi. I am David Evans.

ASSISTANT: Hello, what kind of assistance are you looking for?

USER: Please book a direct flight from MSP to CLT.

ASSISTANT: Sure, please share your travel dates.

USER: My travelling dates are 10/03 and 10/05.

ASSISTANT: Thank you for providing your details, please give me a minute.

USER: Ok.

ASSISTANT: Sorry for the inconvenience, there were no flights found with your given requirements.

USER: That's ok, thank you for the response.

ASSISTANT: Thank you for availing us.