You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Pamela Evans here.

ASSISTANT: How can I help you Evans?

USER: I am planning this weekend in New York, so can you please help me out with booking of a flight ticket to go there?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Please provide your travel dates?

USER: Sure, my boarding is on 01/22 and please book a return ticket on 01/24.

ASSISTANT: Please provide your preferred airport codes?

USER: I want to travel from OAK to LGA.

ASSISTANT: Please wait a while. There is no flight on your desired travel dates.

USER: Sure, but please check for a direct flight. Oh! So sad to hear. Anyway, thank you for the information.

ASSISTANT: Thank you for reaching us.