You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I be at your service today?

USER: I am Ryan Wright. due to bad weather I want to cancel my reservation. can you please help me with it?

ASSISTANT: Sure, we are glad to serve you. Could you please provide your name to check your previous reservation status?

USER: Already I mentioned above.

ASSISTANT: Sorry for the inconvenience, please wait for a while.

USER: Ok.

ASSISTANT: Thank you for waiting, we hardly tried to find your reservation but, no reservation has been found with your name.

USER: Not an issue, thank you.

ASSISTANT: Thank you for reaching us. Have a good day.