You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: Owing to an emergency I had to request for this change reservation with the name of Janet Allen.

ASSISTANT: Sure, please wait for a couple of minutes.

USER: Ok, I will wait.

ASSISTANT: Thank you for your precious time, I hardly tried to find a reservation on your name but there is no reservation found on your name.

USER: Fine, not a issue. Thank you for your quick reservation.

ASSISTANT: Thank you for making us as your assistance.