You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: Can you please help me to book a ticket from MCO to CLT?

ASSISTANT: May I know your travel dates?

USER: I want to start on Apr 22 and return on Apr 24.

ASSISTANT: Do you want any connections?

USER: I need a direct flight.

ASSISTANT: Are there any other specifications?

USER: No.

ASSISTANT: May I know your name?

USER: Carolyn Campbell here.

ASSISTANT: Flight number 1021 with 0 connections with price 100 in economy class is available. Is it ok for you?

USER: You can proceed to booking.

ASSISTANT: Your ticket has been booked. Depart time is 21:00PM and arrival time is 20:00PM.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.