You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Amanda Smith.

ASSISTANT: How can I assist you today?

USER: Due to some business meeting, I am going to cancel my reservation. Can you please help me for this?

ASSISTANT: Sure, I can help you with that. Please let me check your reservation status first.

USER: Thank you very much for quick access.

ASSISTANT: Amanda Smith, there is no reservation found active under your name to do cancellation.

USER: Not a big problem, anyway thank you very much for your service.

ASSISTANT: Thank you for choosing us, have a nice day.

USER: You are welcome.