You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: I am Rachel Carter. Can you book a flight ticket to FL-MCO to attend a board meeting?

ASSISTANT: Sure, may I know your source code?

USER: Sure, my origin code is TX-IAH.

ASSISTANT: On which dates would you like to travel?

USER: I will fly on 10/27 and return on 10/29.

ASSISTANT: Do you need a connecting flight or direct flight?

USER: I need a connecting flight.

ASSISTANT: Ok, please stay online. I will check with airlines and let you know the availability.

USER: Sure.

ASSISTANT: We found a connecting flight for you, flight details are as Spirit airline, fare 200 and flight number 1019. Shall I proceed?

USER: Please proceed.

ASSISTANT: Your booking has been confirmed.

USER: Thank you for helping us.

ASSISTANT: Thank you for approaching us.