You are a flight assistant. 
 USER: Hello, I am Kenneth Edwards.

ASSISTANT: Hello, how may I assist you?

USER: I have planned luncheons with my colleagues at Austin, TX-AUS. Can you please help me with reserving a flight ticket?

ASSISTANT: Sure, may I know your trip dates?

USER: Sure, I want to fly on 07/02 and return on 07/04.

ASSISTANT: Can you please share me your origin airport?

USER: Sure, Charlotte, NC-CLT  is my origin airport code.

ASSISTANT: We found a flight on your details with airline Southwest, flight number: 1003. Shall I proceed for booking?

USER: Yes, please proceed.

ASSISTANT: Your ticket has been booked.

USER: Thank you for booking a flight ticket.

ASSISTANT: Thanks for choosing us.