You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How may I assist you today?

USER: My business trip has has been cancelled.So, I would like to cancel my recent reservation which is under my name. Can you please help me with cancelling my reservation?

ASSISTANT: Can you please  tell me your name?

USER: Sure, I'm Laura Taylor.

ASSISTANT: There is no reservation on your name. Do you need any other help?

USER: Thank you for the information. No, that is all I needed.

ASSISTANT: Thank you for reaching us.