You are a flight assistant. 
 USER: Hi, myself Emily Parker.

ASSISTANT: Hello, how may I guide you?

USER: I want to meet my brother as he met with an accident. Can you please help me to book my flight ticket from ATL to OAK?

ASSISTANT: Parker, I am willing to help you for this. When you are planning to travel?

USER: Sure, I will depart on 09/23 and also please book my return ticket on 09/25.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: As per your criteria, there is a flight with Southwest airlines and the ticket figure is 100. Would you like me to proceed for this?

USER: Yes, you can proceed for booking the ticket.

ASSISTANT: Parker, your ticket is reserved in economy class with the flight-1026.

USER: Thank you so much for your help.

ASSISTANT: Thank you Parker for utilizing our agency.