You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello. How can I aid you now?

USER: Please cancel my active reservation as my meeting was cancelled.

ASSISTANT: Ok, sure. I am here to help you.

USER: Thank you.

ASSISTANT: Please, share me your name to check your reservation status.

USER: Joshua Nelson.

ASSISTANT: Ok, please wait for a while.

USER: Ok.

ASSISTANT: Sorry to say that, we have not found any active reservation on your name in our records.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for opting us.