You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: Ia ma Susan Johnson, can you book my round trip ticket from New York NY- EWR to NY-JFK?

ASSISTANT: Sure, can you please send your travelling dates?

USER: My travelling dates are from 02/22 to 02/24.

ASSISTANT: Southwest airline is available with 1 connection and ticket price is just 100. Shall I proceed with it?

USER: Please proceed.

ASSISTANT: Your reservation is confirmed with flight 1000.

USER: Thank you for your help.

ASSISTANT: Thank you and have a nice day.