You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I support you?

USER: I met with an accident, I would like to cancel my recent reservation. Please help me out.

ASSISTANT: Sure, we are euphoric to help you.

USER: Thank you.

ASSISTANT: May I know your good name please?

USER: My name is Daniel Phillips.

ASSISTANT: Please stand by.

USER: Sure, take your time.

ASSISTANT: Thanks for your time, we found a reservation in your name and it has been cancelled successfully.

USER: Thank you for your help.

ASSISTANT: Thank you for opting us.