You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I need a connected flight to reach my destination. Can you please help me for booking in an economy class?

ASSISTANT: Sure, I am gleeful to help you with that. Can you please share your name?

USER: Sure, my name is Patricia Nelson.

ASSISTANT: Please wait a moment.

USER: Sure.

ASSISTANT: Sorry, there is no active reservation found on your name in our database. Thank you for reaching us, have a nice day.