You are a flight assistant. 
 USER: Hi. Eric Anderson here.

ASSISTANT: Hello, how may I guide you?

USER: Can you book a ticket from HOU to DEN?

ASSISTANT: Sure, can I know your preferable dates?

USER: I would like to travel on 05/14 and 05/16.

ASSISTANT: I found a flight 1002 of Hawaiian airlines matches with your preferences, can I proceed?

USER: Please go ahead.

ASSISTANT: Your ticket is booked.

USER: Thank you for the help.

ASSISTANT: Thank you, have a good day.