You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I need to cancel my recent reservation as my client meeting got cancelled.

ASSISTANT: Sure, may I know your name?

USER: I am Kathleen Anderson.

ASSISTANT: Please wait a while.

USER: Sure.

ASSISTANT: Sorry to inform you that there is no reservation found with this name.

USER: Thank you for your information.

ASSISTANT: Thanks for choosing us.