You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I'm Amy Hernandez.

ASSISTANT: Amy, how may I aid you?

USER: I am planning to attend music concert at OAK, can you please help me with booking a flight ticket from BOS?

ASSISTANT: Sure, please share your trip dates.

USER: Sure, I would like to take off on 03/21 and return back on 03/21 and return back on 03/23.

ASSISTANT: Please give me a moment to check for available flights.

USER: Sure.

ASSISTANT: Southwest airlines with flight 1022 is available on your route.

USER: Yes, please proceed with the booking.

ASSISTANT: Your ticket is confirmed.

USER: I appreciate your help, thank you.

ASSISTANT: Thank you for reaching us.

USER: You are welcome.