You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, how may I help you?

USER: I am Michelle Scott. Please cancel my recent reservation.

ASSISTANT: Sure, I can help you. Please wait a while. I will check with the reservation status.

USER: Ok.

ASSISTANT: Thanks for your time. There was no reservation found on your name.

USER: Thanks for the help.

ASSISTANT: Thank you for reaching us.