You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: I am Melissa Perez. I just want to cancel my reservation, because I would like to travel in The Queen Mary Ship to reach my destination.

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: Melissa Perez, we couldn't find any reservation under your name in our database.

USER: That's ok, thank you for your information.

ASSISTANT: Thank you for reaching us.