You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I want to change my reservation due to busy schedule, help me in changing my reservation.

ASSISTANT: Sure, may I know your good name?

USER: I am Michelle Allen.

ASSISTANT: Please wait a while. I will check the reservation status.

USER: Sure.

ASSISTANT: Thanks for your time. There was no reservation found on your name.

USER: Its ok, thank you.

ASSISTANT: Thank you for connecting with us.