You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Samantha Moore.

ASSISTANT: How can I assist you?

USER: Can you help me with cancelling my recent reservation?

ASSISTANT: Sure, I am here to help you.

USER: Thanks.

ASSISTANT: Please hold on a moment, I will check your reservation status.

USER: Ok, take your own time.

ASSISTANT: Samantha Moore, no reservation has been found on your name in our records.

USER: It's ok, thanks for checking.

ASSISTANT: Thank you for approaching us.