You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you?

USER: I am Brenda Evans. I am planning to travel from IAD to MSP, can you help in booking a flight?

ASSISTANT: Sure, do you have any specifications?

USER: My date of travelling is on 11/28 to 11/30.

ASSISTANT: Give me a minute.

USER: Sure.

ASSISTANT: There is a  connecting flight with fare 300 in airline Southwest, the number is 1002. Can I book it?

USER: Proceed for booking.

ASSISTANT: Your ticket is reserved.

USER: Thank you.

ASSISTANT: Thank you for reaching us.