You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I want to change my reservation, can you help me with that?

ASSISTANT: Sure, I will help you to change your reservation.

USER: Thank you.

ASSISTANT: Please share me your name.

USER: Sure, Mark Nelson here.

ASSISTANT: Sorry, no reservation found on your name to change your reservation.

USER: No problem, thank you for the information.

ASSISTANT: Welcome, have a nice day.