You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: Alexander Hernandez here. I would like to book a ticket from PHL to CLT, can you please help me with that?

ASSISTANT: Sure, may I know your planned trip dates please?

USER: The travel dates are from 02/10 to 02/12.

ASSISTANT: I found a flight in Hawaiian airlines with price 100. Shall I book the ticket for you?

USER: Please proceed with that.

ASSISTANT: Your ticket is confirmed and the flight number is 1002.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.