You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.

ASSISTANT: Sure, I am here to help you with that, can I know your good name to proceed further?

USER: Thank you and myself James Garcia.

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT: Thanks for waiting, I have gone through the reservation list twice but could not find any reservation active under your name.

USER: It's ok, thank you for your help.

ASSISTANT: Welcome James Garcia.