You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I want to change my existing reservation. Could you help me with that?

ASSISTANT: Sure, I will help you to change your reservation. Please mention your name to check your previous reservation.

USER: Joshua King.

ASSISTANT: Ok, please wait a while.

USER: Sure.

ASSISTANT: Sorry, no reservation found on your name to change your reservation.

USER: That's ok, no problem. Thank you.

ASSISTANT: Welcome, have a nice day.