You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I am Kenneth Lewis. I have planned for my holiday trip as my company gave me 1 week as a leave so I am planning in that week, I need a flight ticket from CLT to MSP. Can you please help me?

ASSISTANT: May I know your desired travel dates please?

USER: Thank you. My desired travel dates are 01/16 and 01/18.

ASSISTANT: Please wait a while, I will check and inform you.

USER: Ok, I can wait for your reply. Make sure that the connection limit is 1.

ASSISTANT: There is a flight with connection limit 1 and fare 200, shall I proceed for booking?

USER: I am ok with this flight, please proceed with ticket booking.

ASSISTANT: Your ticket is booked, flight number 1012.

USER: Thanks a lot for your help in booking a flight ticket.

ASSISTANT: Thank you for opting us.