You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: Can you please help me with booking a flight ticket from PHX to MSP?

ASSISTANT: Sure, can I know the travel dates please?

USER: My travel dates are Apr 19 and 21.

ASSISTANT: May I know your name please?

USER: My name is William Jones.

ASSISTANT: Do you have any requirements?

USER: I prefer economy class.

ASSISTANT: Ok, wait a moment please.

USER: Ok.

ASSISTANT: There is a connecting flight in American Airlines, can I book it?

USER: You can proceed with booking.

ASSISTANT: Your ticket has been booked with flight number 1020.

USER: Thanks for the help.

ASSISTANT: Thank you for approaching us.