You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: My name is Andrew Hill.

ASSISTANT: Ok.

USER: I want to book a flight ticket to Phoenix, AZ - PHX to overview the city with best friend.

ASSISTANT: Ok.

USER: Can you aid me for booking with a direct flight?

ASSISTANT: Sure, I will check the flights considering your request. May I have your journey dates?

USER: Sure, my travelling dates are 10/14 and 10/16.

ASSISTANT: Please send the boarding point.

USER: Sure, I would like to start my journey from San Francisco, CA - SFO.

ASSISTANT: Ok. Please wait.

USER: Sure.

ASSISTANT: Thanks for your time. You have a Delta airline with a direct flight which matches your request.

USER: Ok, you can proceed for booking.

ASSISTANT: I proceeded to book with flight 1002.

USER: Thank you.

ASSISTANT: Thank you.