You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Amanda Gonzalez here.

ASSISTANT: I hope you are fine, how can I help you?

USER: Due to the money problem, I want to cancel my recent reservation. Can you help me with it?

ASSISTANT: Sure, wait for a while.

USER: Ok.

ASSISTANT: Sorry, there is no reservation found on your name. Thank you for approaching us, have a nice day.

USER: That's ok. Thank you for your service.

ASSISTANT: You are welcome.