You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: Can you help me in booking a flight ticket from IAD to PHL?

ASSISTANT: Sure, I am here to help you out. May I know your travelling dates please?

USER: I want to travel on 01/22, and return on 01/24.

ASSISTANT: Can you please share your connection limit?

USER: I prefer for single connection.

ASSISTANT: May I know your name?

USER: I am Pamela Evans.

ASSISTANT: Is there any class preference?

USER: I need a business class.

ASSISTANT: Do you have any other specification?

USER: No.

ASSISTANT: Pamela Evans, there are no flights available in your route.

USER: Ok, no issues. Thanks for the information.

ASSISTANT: Thank you for choosing us.