You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I am planning to attend music concert at EWR, can you please help me with booking a flight ticket from CLT?

ASSISTANT: Sure, help me with the trip dates?

USER: Sure, I would like to take off on May 20 and return on May 22.

ASSISTANT: Do you have any preferences?

USER: No.

ASSISTANT: May I know your name please?

USER: My name is Frank Harris.

ASSISTANT: We found a flight in an airline Frontier with 1021 number having a single connection price of 100. Shall I proceed to book?

USER: Yes, please proceed with the booking.

ASSISTANT: Your flight ticket has been confirmed.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.