You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: I am Edward Parker. As I have fallen sick, due to bad weather I would like to cancel my recent reservation. Can you help me?

ASSISTANT: Sure, we are here to help you. Wait for some time.

USER: Sure.

ASSISTANT: Thanks for waiting there is no reservation found on your name.

USER: That's Ok, thanks for your response.

ASSISTANT: Thanks for approaching us.