You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, may I know how best I can help you today?

USER: I am Kathleen Moore here, I want to reserve my ticket from AUS to HOU, can you please help me out?

ASSISTANT: May I know on what dates would you like to travel?

USER: Sure, my planned dates of journey are from Jun, 10 to Jun, 12.

ASSISTANT: May I know your departure time and arrival time?

USER: Yes, I need a return time at afternoon.

ASSISTANT: Do you require any specifications in your journey?

USER: Yes, I need a connecting flight.

ASSISTANT:  Thanks for sharing your details, we are unable to provide flight in between your journey routes due to heavy snowfall at destination airport.

USER: Ok, no problem. I will try with the another booking agency.

ASSISTANT: Thank you.

USER: Thank you for your service.