You are a flight assistant. 
 USER: Hi. I am Gary Taylor.

ASSISTANT: Hello, how may I assist you?

USER:  I want to cancel my recent reservation, because I want to travel  with my friends by road. Can you help me with it please?

ASSISTANT: Sure, please wait.

USER: Ok.

ASSISTANT: There is no reservation on your name.

USER: That's ok.

ASSISTANT: Thank you so much.

USER: Thank you for the response.