You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: I am Christopher Smith. I have to attend an interview in QA software solutions at New York, can you please help me to book a flight ticket from CLT to JFK?

ASSISTANT: Sure, can you share your trip dates?

USER: Sure, my travelling dates are Mar 25 and Mar 27.

ASSISTANT: Do you have any preferences?

USER: My departing time is morning.

ASSISTANT: There is a connecting flight with number 1018 in airline Hawaiian, the fare is 100 in economy class. Can I book it?

USER: OK, please book.

ASSISTANT: Your ticket is reserved.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us.