You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How exactly I can serve you the best today?

USER: I would like to change my existing reservation, because I need to go for other place to meet my friend. Please help me in this.

ASSISTANT: Sure, I will help you with that. May I know your name to check your details in our database?

USER: Thank you. I am Michael Adams.

ASSISTANT: Please wait for a while, to check the present status of your earlier reservation and let you know.

USER: Ok.

ASSISTANT: Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.

USER: Ok.

ASSISTANT: Thank you for reaching us.

USER: Thank you.