You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: Laura Moore here. I want to meet my niece in Charlotte, so please book my ticket from ORD to CLT.

ASSISTANT: Sure, may I know your travelling dates?

USER: My trip dates are 05/04 and 05/06.

ASSISTANT: There is a connecting flight with fare 400, the number is 1020 in airline UA. Can I book it?

USER: Please book my ticket.

ASSISTANT: Your ticket is booked, happy journey.

USER: Thank you for assisting me.

ASSISTANT: Thank you for reaching us.