You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you?

USER: My name is Patrick Wilson. We friends were planning to cancel this tour, so I want to cancel my recent reservation.

ASSISTANT: Give me a minute.

USER: Ok.

ASSISTANT: Sorry Wilson, there are no reservations found on your name.

USER: That's fine. Thank you for your help.

ASSISTANT: Welcome.