You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I best assist you now?

USER: Can you aid me to book a flight ticket from MSP to ATL?

ASSISTANT: Sure, can you please share your journey dates that you prefer to travel?

USER: My preferable dates are May 11 and May 13.

ASSISTANT: Do you need any lay by in between journey?

USER: I am looking for a direct flight.

ASSISTANT: May I know your good name please?

USER: Myself Christine Jones.

ASSISTANT: Is there any other specifications?

USER: No, other specifications.

ASSISTANT: Thank you for your details, we have found a United airline, flight number-1021, connections-1 and ticket-100. Would you like me to book the ticket?

USER: Can you please check for a direct flight?

ASSISTANT: There are no direct flights available at this moment matching your particulars.

USER: No issue, thank you for confirming.

ASSISTANT: Thanks for approaching us.