You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?

ASSISTANT: Sure, we are here to help you. Let me know your name to proceed further?

USER: My name is Amanda King.

ASSISTANT: Ok, please hold on.

USER: Ok, I will wait.

ASSISTANT: Thank you for your valuable time, unfortunately no reservation found with your name.

USER: Anyway, thanks for the information.

ASSISTANT: Thank you for availing us.