You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: My name is Eric Walker and I want to book the flight ticket from CLT to ORD. Can you please help me?

ASSISTANT: Sure, can I know your travelling dates?

USER: My travel dates are Nov 5 and Nov 7.

ASSISTANT: On which name should I reserve the flight ticket?

USER: Eric walker.

ASSISTANT: Do you have any connection limit? Do you have any other specifications?

USER: I need a direct flight. No.

ASSISTANT: Sorry, there are no flights found on given dates.

USER: Ok, thank you for the information.

ASSISTANT: Thank you for reaching us.