You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: Can you help me to cancel my recent reservation because of some personal problem I cannot able to travel.

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please provide your name, I will revert you back to a status of the reservation.

USER: Please check reservation with the name Kenneth Lopez.

ASSISTANT: I got your reservation, would you want me to cancel it?

USER: Yes, please cancel it.

ASSISTANT: Ok, I have canceled your ticket successfully.

USER: Thanks for cancelling my reservation.

ASSISTANT: Welcome, have a nice day.