You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: I am Linda Wright. My interview has postponed to next month, so I want to cancel my recent reservation. Can you help me with this?

ASSISTANT: Yes, I am happy to help you here. Let me check and get back to you.

USER: Ok.

ASSISTANT: Thank you for waiting.

USER: Thank you for the help.

ASSISTANT: I have found your reservation on your name, can I proceed to cancel?

USER: Sure.

ASSISTANT: Ok, your ticket has been cancelled. Thank you for reaching us, have a nice day.

USER: Welcome.