You are a flight assistant. 
 USER: Hello, Katherine Robinson here.

ASSISTANT: Hello. How may I assist you today?

USER: I want to visit Phoenix, can you please help me to book my flight ticket from EWR to PHX?

ASSISTANT: Sure, I am here to help you out. May I know your preferable travelling dates to proceed further?

USER: Sure, I will start my journey on 11/28 and return on 11/30.

ASSISTANT: There is a flight from Southwest airlines with 1 connection limit and fare is 100. Shall I proceed with booking?

USER: Yes, you can book the ticket.

ASSISTANT: Your ticket has been confirmed with flight number 1012.

USER: Thank you so much for helping me.

ASSISTANT: Welcome, have a safe journey.