You are a flight assistant. 
 USER: Hello, Laura Moore here.

ASSISTANT: Hello. How can I help you?

USER: The event which I am planning to attend has been cancelled. Can you help me in cancelling my reservation?

ASSISTANT: Sure, please wait for a while. Sorry, there is no reservation found by your name.

USER: That's fine, thank you for the information.

ASSISTANT: Thank you and have a nice day.