You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I amend you?

USER: I want to change the reservation, why because my friends changed the trip to other days.

ASSISTANT: Ok.

USER: Can you help me in this?

ASSISTANT: Sure, I am happy to help you.

USER: Thank you.

ASSISTANT: May I know your name to check reservation?

USER: I am Ashley Baker.

ASSISTANT: Please, wait for a while.

USER: Sure.

ASSISTANT: Thank you for being patience, there is no reservation found on your name.

USER: Ok. Thank you.

ASSISTANT: Thank you for reaching us.