You are a flight assistant. 
 USER: Hello, I am Timothy Martin.

ASSISTANT: Hello, how may I aid you?

USER: Due to bad weather, I need to cancel my reservation. Can you please help me with it?

ASSISTANT: Please wait for a while.

USER: Ok.

ASSISTANT: There is no reservation found with your given name.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: Thank you for availing us.