You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you?

USER: I want to book a ticket from AUS to JFK, can you help me?

ASSISTANT: Sure, help me with your trip dates.

USER: My travel dates are 03/04 and 03/06.

ASSISTANT: There is a connecting flight with fare 100 in airline Southwest the number is 1020. Can I book it?

USER: Book the ticket in name of Jennifer Green.

ASSISTANT: Your ticket is reserved.

USER: Thank you for booking.

ASSISTANT: Thank you for reaching us.