You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I guide you for today?

USER: I am Brian Evans. I would like to book a ticket to Seattle, can you please help me out?

ASSISTANT: Sure, I will help you with that. Can I have your travel dates please?

USER: I am travelling on these dates 08/18 and 08/20.

ASSISTANT: Ok Brian Evans, please let me know airport codes of your journey locations.

USER: I am flying from PHX to SEA.

ASSISTANT: Ok, please wait a moment to check flight availability.

USER: Sure.

ASSISTANT: I have found a flight in AA airlines with connection 1 and price 200, is it ok for you?

USER: Ok, you can proceed with this flight.

ASSISTANT: Ok Brian Evans, I have reserved a ticket with flight number 1001.

USER: Thank you for choosing us. Thank you for your services.

ASSISTANT: Thank you for choosing us, have  a great journey.