You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: I need to cancel my recent reservation due to my exam got cancelled. Can you help me in cancellation?

ASSISTANT: Sure, please provide me your name?

USER: I am Amanda Thompson.

ASSISTANT: Please wait a minute.

USER: Ok.

ASSISTANT: There is no reservation with your name.

USER: Ok, no problem. Thanks for your information.

ASSISTANT: Thank you for reaching us.