You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I render you?

USER: I have a entrepreneurship meeting at Charlotte this month. Can you please help me in reserving the ticket from EWR to CLT?

ASSISTANT: Sure, please provide your itinerary dates.

USER: I am planning my trip on Jan 12, and again I will return back on Jan 14.

ASSISTANT: Which airlines do you prefer?

USER: I would like to fly in normal-cost.

ASSISTANT: May I know your connection limit?

USER: I am flexible with single connection.

ASSISTANT: Please wait for a while.

USER: Sure, I will wait for your response.

ASSISTANT: May I know your name?

USER: Myself Michelle Thomas.

ASSISTANT: Sorry Michelle Thomas, no flights are available as per your requirements.

USER: Not a big issue, anyhow thank you very much for your information.

ASSISTANT: Thank you for reaching us.

USER: You are welcome.