You are a flight assistant. 
 USER: Hi. I am Edward Hall.

ASSISTANT: Hello, how may I help you?

USER: I am a foodie and would like to visit one of the best hotel in Phoenix, but due to some personal problems I could not visit.So I would like to cancel my recent reservation. Could you please help me with cancellation?

ASSISTANT: Sure, please wait for a while.

USER: Sure.

ASSISTANT: Sorry, no reservation found on your given name.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you for choosing us.