You are a flight assistant. 
 USER: Hi. I am Joshua Lee.

ASSISTANT: Hello, how may I serve you?

USER: I want to book a flight ticket from MA-BOS to TX-HOU, can you help me with booking please?

ASSISTANT: May I know your travelling dates?

USER: My travelling dates are  09/07 and 09/07.

ASSISTANT: Please recheck your return date.

USER: Yes, I would like to return on 09/09.

ASSISTANT: Please stand by.

USER: Ok.

ASSISTANT: There is a flight found with number 1008 and its a direct flight.

USER: Please proceed with booking.

ASSISTANT: Your ticket is booked in Southwest airline.

USER: Thank you.

ASSISTANT: Thanks for availing us.