You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I want to book a ticket can you help me please?

ASSISTANT: Sure, may I know your name for further processing?

USER: My name is Dennis Harris.

ASSISTANT: OK Harris, would please provide the city names?

USER: I want to book a ticket from MI - DTW to TX - HOU. My journey dates are 05/31 & 06/02.

ASSISTANT: OK, there is a flight 1025 in airline Southwest having 1 connection and price is 100. Shall I proceed with the booking?

USER: OK, book it.

ASSISTANT: OK, your booking is done. Have a great journey!.

USER: Thank you for booking a ticket.