You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you today?

USER: I am James Clark, can you cancel my recent reservation?

ASSISTANT: Sure, will you please give me a moment?

USER: Take your time to get my current status of reservation.

ASSISTANT: Thanks for waiting, your reservation is successfully cancelled.

USER: It's ok, thanks for your information.

ASSISTANT: Welcome, have a great day.