You are a flight assistant. 
 USER: Hi. I am Sarah Garcia.

ASSISTANT: Hello, how can I help you today?

USER: I need your help in cancelling my reservation as my project got ramp down. Will you help me?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: Sorry to say, no reservation found with your name.

USER: It's Ok, thanks for your assistance.

ASSISTANT: Thanks for reaching us, have a good day.