You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Jacob White.

ASSISTANT: How can I help you?

USER: Can you please cancel my reservation which I did recently?

ASSISTANT: Sure, I will help you with this.

USER: Ok, thank you for the information. Thank you for the positive response.

ASSISTANT: Jacob White, there is no active reservation found under your name in our database.

USER: That's ok, may be reservation is not done.

ASSISTANT: Thank you for contacting us.

USER: Thank you for the information.