You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Can you cancel my recent reservation?

ASSISTANT: Please share your name?

USER: Sure, myself Kimberly Smith.

ASSISTANT: There is no reservation found on your name.

USER: It's ok, not an issue for me.

ASSISTANT: Thanks for contacting us.

USER: Welcome, thanks for checking.