You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I serve you?

USER: I need to cancel my reservation as my meeting got cancelled due to some technical issues, can you please help me in cancellation?

ASSISTANT: Sure, I can help you.

USER: Thank you.

ASSISTANT: May I know your name?

USER: I am Justin Walker.

ASSISTANT: Please wait a while.

USER: Sure.

ASSISTANT: Thanks for being waiting, We found a reservation by this name and it has been cancelled successfully.

USER: Thank you for your help.

ASSISTANT: Thank you for picking us.