You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Myself James Hall. Will you help me in booking the flight ticket from PHX to DCA?

ASSISTANT: May I know your desired travel dates please?

USER: My preferable journey dates are Nov 13 and Nov 15.

ASSISTANT: Please wait a while. There is a flight with connection limit 1 and fare 100, shall I proceed for booking?

USER: Sure, you can proceed with the booking.

ASSISTANT: Your ticket is booked, flight number 1024.

USER: Thank you for helping me.

ASSISTANT: Thank you for contacting us.