You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: Angela Taylor here. I want to book a ticket from MCO to CLT, could you please help me?

ASSISTANT: Sure Angela, I am here to help you. Can you please provide me your travelling dates?

USER: My trip dates are from 12/06 till 12/08.

ASSISTANT: Give me a moment.

USER: Make sure that, I want a direct flight.

ASSISTANT: Sorry for inconvenience, there is no direct flight.

USER: It's ok. Thank you for checking.

ASSISTANT: Welcome. Thank you for choosing us.

USER: Welcome.