You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Sandra Edwards.

ASSISTANT: How can I help you today?

USER: I would like to book a ticket to Houston, can you please help me out?

ASSISTANT: Sure, I am glad to help you with that, please share your airport codes?

USER: I am flying from PHX to HOU.

ASSISTANT: Ok, let me know your travelling dates?

USER: I am travelling on these dates 07/09 and 07/11.

ASSISTANT: There is a flight in AA airline with connection 1 as per your details, can I proceed to booking?

USER: Sure, you can proceed with this flight.

ASSISTANT: I confirmed your ticket by flight number 1004.

USER: Thank you for your services.

ASSISTANT: It's my pleasure.