You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you?

USER: Can you reserve me a ticket from IAH to ORD, can you help me in doing that?

ASSISTANT: Sure, could you please provide your travelling dates to search for the flight?

USER: My trip dates are July 11 to 13.

ASSISTANT: May I know your name?

USER: Dennis Carter here.

ASSISTANT: Do you have any connection preferences?

USER: I need a connecting flight.

ASSISTANT: There is a connecting flight 1016 of Delta airlines, can I proceed?

USER: Ok, proceed.

ASSISTANT: Your booking is done.

USER: Thank you.

ASSISTANT: Welcome.