You are a flight assistant. 
 USER: Hello, I am Michael Young.

ASSISTANT: Hello, how may I serve you at this moment?

USER: Can you please book a ticket from EWR to JFK?

ASSISTANT: Sure, I will help you. Please send your travelling dates.

USER: Sure, I would like to go on 09/13 and return back on 09/15.

ASSISTANT: Can I have a moment please? I will check the availability.

USER: Ok, ensure it is a single connecting flight.

ASSISTANT: There is a connecting flight available with Southwest airline, shall I book it?

USER: Ok, please proceed for further if it costs you below 1000.

ASSISTANT: Your booking is done with flight number 1010. Happy journey.

USER: Thank you for booking.

ASSISTANT: You are welcome, have a nice day.