You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Can you please help me in booking a flight ticket from Phoenix, PHX to Charlotte, CLT?

ASSISTANT: Sure, let me know your travelling dates.

USER: My journey dates are from Oct 11 to Oct 13.

ASSISTANT: On what name, do I need to reserve your ticket?

USER: Larry Collins.

ASSISTANT: Let me know your connection limit?

USER: I need a lay by in between my journey.

ASSISTANT: Do you have any other requirements?

USER: No.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: Ok, that's not a problem. Thanks for your information.

ASSISTANT: Thank you for choosing us.