You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Margaret Scott.

ASSISTANT: How may I help you? Nice to meet you Margaret.

USER: I want to book a flight ticket from CLT to AUS. Can you help me in that?

ASSISTANT: Sure, tell me your travel dates please?

USER: My trip dates are Dec 10 to Dec 12.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: Thanks for your patience. I have found South west airlines which flies with one connection.

USER: You can proceed.

ASSISTANT: Sure, your flight ticket has been confirmed now.

USER: Thank you for booking.

ASSISTANT: Thank you.