You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: Kimberly Harris here. Can you help me to find a flight from ORD to MSP?

ASSISTANT: Mention your travelling dates too.

USER: My travelling dates are 10/05 and 10/07.

ASSISTANT: There is a flight-1020 on UA airline, shall I proceed?

USER: You can proceed.

ASSISTANT: Your reservation is done with your name.

USER: Thanks for your help and information.

ASSISTANT: Welcome Kimberly Harris.