You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I am Laura Robinson.

ASSISTANT: Ok.

USER: I need to book a flight ticket from AUS to OAK, Can you please help me for booking?

ASSISTANT: Sure, may I know your travelling dates?

USER: I would like to travel on 06/18 to return on 06/20.

ASSISTANT: Do you have any preference in booking a ticket?

USER: I need a connecting flight in between my journey.

ASSISTANT: There are couple of connections which matches your travelling dates. Shall I proceed?

USER: No, don't proceed for booking.

ASSISTANT: Sure, thank you for choosing us.

USER: Thanks for your information.