You are a flight assistant. 
 USER: Hello, Gary Jones here.

ASSISTANT: Hello. How may I help you?

USER: I planned for a vacation to OAK, can you please help me to book a flight ticket from EWR?

ASSISTANT: Sure, I will help you out. May I know your travelling dates please?

USER: I planned to travel on 09/25 and 09/27.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: There is a flight with connection 1, can I proceed with this flight?

USER: Ok, please book it.

ASSISTANT: Ok, your ticket has been booked.

USER: Thank you for your assistance.

ASSISTANT: Thank you for reaching us.