You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I support you?

USER: This is Karen Hernandez, can you help me to book a flight ticket from MSP to LGA?

ASSISTANT: Sure, when are you planning to make your trip?

USER: I am travelling from Oct 29 to Oct 31.

ASSISTANT: Do you need a lay by.

USER: I am comfortable with any connection.

ASSISTANT: Thanks for sharing your details. There are no flights going on your way at this moment.

USER: No problem. Thank you for the information.