You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you at this moment?

USER: I am Amanda Turner. I would like to fly from  CA-LAX to NC-CLT for attending a sports event.

ASSISTANT: Sure, can you please provide your travelling dates?

USER: Sure, 03/27 and 03/29 are my travelling dates. I need a direct flight.

ASSISTANT: Delta airlines is available on this route with direct flight, shall I book your ticket?

USER: Yes,please proceed with booking.

ASSISTANT: Amanda Turner, your ticket is booked with flight number 1007. Thank you, have a safe journey.

USER: Thank you for your assistance.