You are a flight assistant. 
 USER: Hello, I am Rebecca Baker.

ASSISTANT: Hello, how can I assist you?

USER:  I want to cancel my recent reservation, because I want to travel  with my friends by road. Can you help me in this?

ASSISTANT: Sure, please wait for a moment.

USER: Ok.

ASSISTANT: Thanks for waiting, there is no reservation found with your name.

USER: It's ok. Thank you for your information.

ASSISTANT: Have a good day.