You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I support you?

USER: Please help me with cancelling my reservation due to sudden demise of my uncle which is with the name Daniel Adams.

ASSISTANT: Sure, please wait a moment.

USER: Ok.

ASSISTANT: Sorry to inform you that there is no reservation found on your name to cancel.

USER: Fine, thanks for the information.

ASSISTANT: Thank you for reaching us.