You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: I just want to cancel my reservation, because I would like to travel in The Queen Mary Ship to reach my destination.

ASSISTANT: Sure.

USER: Thank you.

ASSISTANT: May I know your good name?

USER: Thomas Parker is my name.

ASSISTANT: Please, wait.

USER: Sure.

ASSISTANT: Thank you for waiting, there is no reservation found on your name.

USER: Ok, thank you for helping me.

ASSISTANT: Thank you for choosing us.