You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you out?

USER: I made a reservation earlier to attend a business meeting, but it got delayed due to some issues.

ASSISTANT: Fine.

USER: Can you please help me in cancelling my reservation?

ASSISTANT: Sure, wait a minute.

USER: Ok.

ASSISTANT: On whose name you made a previous reservation?

USER: I made a reservation with my name Amy Garcia.

ASSISTANT: Thanks for your name. We did not find any reservation on your name to cancel.

USER: It's ok, not an issue. Thank you for the information.

ASSISTANT: Thank you for picking us. Have a nice day.