You are a flight assistant. 
 USER: Hello, myself Amy Brown.

ASSISTANT: Hello.

USER: Can you help me to book a flight ticket from OAK to CLT?

ASSISTANT: How may I aid you? Sure, May I know your travelling dates please?

USER: Ok, please book a flight ticket on the dates 10/31 and 11/02.

ASSISTANT: Wait a moment please.

USER: Ok, please take your own time.

ASSISTANT: Delta airlines is available in your route with the ticket fare of 100, shall I proceed with the booking?

USER: That is ok, please book.

ASSISTANT: Your ticket is booked with the flight-1012.

USER: Thank you for assisting me.

ASSISTANT: Thank you for reaching us.