You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I have to attend a Live Concert at Phoenix, could you please help me with booking a flight ticket from PHL to PHX?

ASSISTANT: Sure, may I know your travel dates?

USER: I would like to depart on Nov 12th and return on Nov 14th.

ASSISTANT: Do you have any specifications?

USER: I am looking for a connecting flight.

ASSISTANT: May I know your name?

USER: I am Nicole Miller.

ASSISTANT: Ok, please wait a minute.

USER: Sure, take your time.

ASSISTANT: We found an airline Frontier with flight 1009 having a fare 100 with stopover in economy class. Shall I proceed with booking?

USER: Please confirm the booking.

ASSISTANT: Your booking has been processed.

USER: I really appreciate your help, thank you for your service.

ASSISTANT: Thank you for opting us.