You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: Laura Gonzalez here. I need to attend a meeting at Austin, can you please help me in booking a flight ticket from CLT to AUS?

ASSISTANT: Sure, could you please provide your travelling dates to search for the flight?

USER: Sure, my travel dates are from 03/21 to 03/23.

ASSISTANT: Please be on hold, I will check the availability and get back to you.

USER: Ok, take your time.

ASSISTANT: Ok, there is a flight 1004 in UA airline matching your details with price 100. Shall I proceed?

USER: Ok, please proceed with booking.

ASSISTANT: Ok, your booking is done.

USER: Thank you for your service.

ASSISTANT: You are welcome, have a nice journey.