You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how do I help you today?

USER: I am George Carter. I want to cancel my reservation, due to my personal problems. Please help me in cancellation.

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT: There is no reservation found on your name.

USER: Not an issue. Thank you.

ASSISTANT: Thank you for opting us.