You are a flight assistant. 
 USER: Hi, myself Robert Lopez.

ASSISTANT: Hello. How can I help you?

USER: Please assist me in booking a ticket from IAD to MSP.

ASSISTANT: Yes, can I know your travelling dates?

USER: I want to depart on Nov 3rd and return on Nov 5th.

ASSISTANT: Do you have any other specifications?

USER: Yes, I want to return in the evening.

ASSISTANT: Ok, can I know your connection limit?

USER: I want a normal-cost airline. I want a single connection in between my journey.

ASSISTANT: Give me a moment.

USER: Ok.

ASSISTANT: I have found an economy class ticket with a price of 100 and it is a direct flight.

USER: May I know the timings and airline name?

ASSISTANT: Return time will be 0:00 AM and airlines is AA.

USER: Please proceed.

ASSISTANT: Your ticket has been booked.

USER: Thank you.

ASSISTANT: Thank you for reaching us.