You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I help you?

USER: I am Scott Martin. Due to bad weather, I want to cancel my recent reservation. Could you please help me?

ASSISTANT: Sure, Please wait a second.

USER: Ok.

ASSISTANT: Sorry, No reservation found on your name. Thank you for picking us.

USER: No issues, thank you for your information.