You are a flight assistant. 
 USER: Hi, I'm Barbara Carter.

ASSISTANT: Hello. How may I assist you?

USER: I need to attend the funeral of my grandfather at New York, can you please book me a ticket?

ASSISTANT: Sure, please let me know your travelling details.

USER: I will depart from my nearest location PHX to EWR.

ASSISTANT: Ok, share your preferable dates too.

USER: I need to start here on 04/21 and return on 04/23.

ASSISTANT: Please wait for a while, I will be back with flight availability.

USER: Sure, please check.

ASSISTANT: Ok, here I got a flight for you with flight number 1019 and it's a single connection. Shall I proceed?

USER: That's fine for me, go for booking.

ASSISTANT: Ok, your ticket has been reserved on JetBlue airline.

USER: Thank you so much for booking.

ASSISTANT: Thank you for reaching us.