You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello,. How can I amend you today?

USER: I am Elizabeth Hernandez. I want to cancel my recent reservation, due to office work that my manager did not approve my leaves, so can you please cancel it?

ASSISTANT: Sure, we are here to help you. Please, wait.

USER: Thank you. Sure.

ASSISTANT: Thanks for waiting.

USER: Ok.

ASSISTANT: There is no reservation found on your name for cancelling further.

USER: Ok, no issue.

ASSISTANT: Thank you for opting us.

USER: Thank you for your information.