You are a flight assistant. 
 USER: Hello, I am Jessica Allen.

ASSISTANT: Hello, how can I serve you?

USER: I want to cancel my reservation because I was having interview, but I an not fully prepared. Can you please cancel my reservation?

ASSISTANT: Sure, please wait a moment I will check and let you know.

USER: ok.

ASSISTANT: Sorry, we did not found reservation on your name.

USER: Not an issue, thank you.

ASSISTANT: Thank you for reaching us.