You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I'm Jack Gonzalez.

ASSISTANT: How may I help you?

USER: I am planning to attend music concert at OAK, can you please help me with booking a flight ticket from AUS?

ASSISTANT: Jack Gonzalez, may I know your travelling dates?

USER: Sure, I would like to take off on 10/04 and return back on 10/06.

ASSISTANT: Please wait for a while.

USER: Ok, but please make sure that the connection limit is 1.

ASSISTANT: There is no flight available on your requested route.

USER: Ok, no issues. Thank you for the information.

ASSISTANT: Thank you for reaching our services.

USER: You are welcome.

ASSISTANT: Have a great day.