You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, How can I amend you this day?

USER: As my manager did not approved my leave, can you help me to cancel my recent reservation?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: May I know your name to check the status?

USER: I am Amanda Rodriguez.

ASSISTANT: Ok, please be on hold.

USER: Sure.

ASSISTANT: Thanks for waiting. We did not find any reservation on your name to cancel it.

USER: Ok, no issues. Thanks for the information.

ASSISTANT: Thank you for approaching us.