You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: James Hill here. I would like to book a ticket from CLT to OAK, can you please help me with that?

ASSISTANT: Sure, we are here to help you. Can you share me your planned dates?

USER: The travel dates are from 09/21 to 09/23.

ASSISTANT: Do you need any halt in between your journey?

USER: Connection limit is 1.

ASSISTANT: Ok, wait for a while.

USER: Ok.

ASSISTANT: We found AA airline with connecting flight and number 1002 fare of 200. Shall I confirm it?

USER: Please proceed with that.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you.

ASSISTANT: Thanks for approaching us.