You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I serve you at this moment?

USER: Can you help me in booking my flight ticket from PHL to CLT?

ASSISTANT: Sure, may I know your good name please?

USER: I am Pamela Garcia.

ASSISTANT: On which dates would you like to travel?

USER: My trip dates will be Apr 8th to Apr 10th.

ASSISTANT: Do you need a lay by in between the journey?

USER: I prefer a connecting flight. My return time should be in the morning.

ASSISTANT: There are no flights found on your requested dates.

USER: Its ok, thank you.

ASSISTANT: Thank you for reaching us.