You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you today?

USER: I am George Collins. Can you cancel my recent reservation?

ASSISTANT: Sure, I am here to help, please wait for a minute.

USER: Sure, take your time to get my reservation.

ASSISTANT: I could not find any reservation with your name in our database.

USER: It's ok, thanks for checking my status of reservation.

ASSISTANT: It's my pleasure, have a nice day.