You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you?

USER: Please cancel my recent reservation due to some health issues?

ASSISTANT: I will help you with that. Please share your name to proceed further?

USER: Sure, I am Pamela Jones.

ASSISTANT: Sorry no reservation found on your name Pamela Jones.

USER: Ok, not an issue. Thank you for your in formation.

ASSISTANT: Thank you for choosing us.