You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I am Joshua White, want to travel from JFK to OAK. Please help me in booking my ticket.

ASSISTANT: May I know your travelling dates?

USER: Sure, my travelling dates are from 09/20 to 09/22.

ASSISTANT: In UA airline, there is a flight for you with 1 connection and fare is 100. Shall I proceed?

USER: Yes, please.

ASSISTANT: Your ticket is booked.

USER: Thank you.