You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: I would like to travel from IAH to ORD as a business trip.

ASSISTANT: Sure, I can help you with that. May I know your planned departure and return travel dates please?

USER: My trip dates are 04/14 and 04/16.

ASSISTANT: Do you need break in between your journey?

USER: I need a connecting flight.

ASSISTANT: Please let me know if you have any other specifications.

USER: No.

ASSISTANT: May I know your good name please?

USER: Patrick Perez here.

ASSISTANT: Southwest airlines is providing a direct flight with ticket fare of 100, shall I proceed for booking?

USER: Go ahead.

ASSISTANT: I have successfully booked you an economy class ticket in flight-1016, have a safe journey.

USER: Thank you so much.

ASSISTANT: Thank you for choosing us.