You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you at this moment?

USER: Can you please help me to cancel my active reservation as my meeting was cancelled?

ASSISTANT: Sure, I am happy to help you with that. Can I have your name please to check your reservation status?

USER: Myself Nicholas Taylor.

ASSISTANT: Ok, please wait a moment.

USER: Ok, I will wait for good response.

ASSISTANT: Sorry Nicholas Taylor, no reservation has found under your name to cancel.

USER: Ok, no problem in that. Anyways thank you for your response.

ASSISTANT: Thank you for choosing us, have a good day.