You are a flight assistant. 
 USER: Hello, I am Jonathan Evans.

ASSISTANT: Hello. How can I aid you?

USER: I would like to book a ticket to buy a furniture to my newly constructed home in Nicole Mall at Phoenix. Can you book me a ticket from MCO to PHX?

ASSISTANT: Sure, We are here to help you. Do you need any break?

USER: No, I need a direct flight.

ASSISTANT: Can I know your travelling dates?

USER: I would start on 12/30 and return on 01/01.

ASSISTANT: Please wait a while.

USER: Ok.

ASSISTANT: Thanks for your time. We are sorry to inform you that, there is no flights are available on your mentioned details.

USER: That's alright, thanks for your assistance.

ASSISTANT: Thank you for choosing us.