You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you at this moment?

USER: I am Patricia Campbell, do you have any direct flight from EWR to LGA?

ASSISTANT: Can you please provide your journey dates for better search of flights availability with your requirement?

USER: My travel dates are 06/07 and 06/09.

ASSISTANT: Wait a moment please.

USER: Sure.

ASSISTANT: Patricia Campbell, there is no direct flight service available on this route on your provided dates.

USER: That's fine, thanks for your information.

ASSISTANT: Thank you for contacting us.