You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you today?

USER: I want to cancel my recent reservation. Can you help me for that one?

ASSISTANT: Sure, I am here to help you. Please, share me your name to check your reservation status.

USER: Sure, Stephanie Evans here.

ASSISTANT: Ok, please be on hold for a while.

USER: Sure.

ASSISTANT: Sorry to say that, we have not found any active reservation on your name in our database.

USER: No issues, thank you for the information.

ASSISTANT: Thank you for reaching us, have a nice day.