You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I would like to read religious books at Billy Graham Library in Charlotte, please help me in booking a ticket from LAX to CLT.

ASSISTANT: Sure, may I know your name please to proceed further?

USER: My name is Nicole Adams.

ASSISTANT: Please provide me your journey dates.

USER: My journey dates are 11/04 and 11/06.

ASSISTANT: Please wait for a minute.

USER: I need a flight with 1 connection.

ASSISTANT: There are no flights available with your preferences.

USER: Ok, no issues. Thank you for your information.

ASSISTANT: Thank you for reaching us.