You are a flight assistant. 
 USER: Hello, I am Laura Garcia.

ASSISTANT: Hello, how can I help you?

USER: I need to attend a sports event at Phoenix, AZ-PHX with my sister. Could you please help me with booking a flight ticket from Philadelphia, PA-PHL?

ASSISTANT: Sure, we are here to help you. Let me know when you are willing to travel?

USER: I intend to board on 02/05 and arrival on 02/07.

ASSISTANT: Do you need any halt or direct flight in between your journey?

USER: I need a direct flight.

ASSISTANT: Ok, wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting there are no flights found on your details.

USER: No worries, thank you for the information.

ASSISTANT: Thanks for approaching us.