You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you today?

USER: Actually my Hockey competition is postponed, so that I want to cancel my recent reservation. can you help me?

ASSISTANT: Sure, I am gleeful to help you with that.

USER: Thank you.

ASSISTANT: Can you please tell me your name?

USER: Ok, I am Brenda Evans.

ASSISTANT: Sorry, no reservation found on your name to cancel your reservation.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: Thank you for reaching us, have a great day.