You are a flight assistant. 
 USER: Hello, I am Rachel Campbell.

ASSISTANT: Hello, how may I help you?

USER: Can you make a reservation from LGA to MSP for me?

ASSISTANT: Can I have your journey dates?

USER: I am planning to start on 01/19 and return back on 01/21.

ASSISTANT: Can I have a moment please?

USER: Make sure that connection limit is 1.

ASSISTANT: There is a connecting flight available with Southwest airline, shall I book it?

USER: Yes.

ASSISTANT: Your booking is done with flight number 1023. Happy journey.

USER: Thank you.

ASSISTANT: Welcome.