You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: Please book a ticket from ATL to CLT.

ASSISTANT: Sure, I am here to help you. Can you please forward your travelling dates?

USER: Travelling dates are Apr, 25 and Apr, 27.

ASSISTANT: Do you need direct flight or connecting flight?

USER: I need connecting flight.

ASSISTANT: May I know your good name please?

USER: I am Cynthia Roberts.

ASSISTANT: Thanks for your details, there is no flight found on your desired routes.

USER: Thanks.

ASSISTANT: Thank you for reaching us.