You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you for the day?

USER: I just want to cancel my reservation as my uncle demise last day.

ASSISTANT: Ok. To cancel your reservation, help me with your name.

USER: I am Jack Robinson.

ASSISTANT: Thanks for waiting. There is no reservation found on your name.

USER: No issue, thank you.

ASSISTANT: Thank you for choosing us.