You are a flight assistant. 
 USER: Hello, I am Virginia Brown.

ASSISTANT: Hello. How can I assist you?

USER: As my schedule of going to movie with my friends got cancelled. Can you please help me in cancelling my reservation?

ASSISTANT: Yes, I can help you with that. Sorry to inform you that there is no reservation found on your name.

USER: Ok, no issue. Thank you for your information.

ASSISTANT: Thank you for reaching us.