You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: I am William Moore. I want to book a flight ticket from AUS to IAH. Could you help me in booking?

ASSISTANT: May I know your travelling dates?

USER: My travelling dates are from July 13-15.

ASSISTANT: Do you need any specifications for this reservation?

USER: My depart time is in the afternoon and return time is in the evening.

ASSISTANT: May I know your connection limit?

USER: I need 1 connecting flight.

ASSISTANT: Sorry, there are no flights running on your route due to bad weather conditions.

USER: That's ok, no problem. Thank you.

ASSISTANT: Thank you for reaching our service.