You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you today?

USER: Can you please help me in cancelling my reservation?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: May I know your name please?

USER: I am Carolyn Anderson.

ASSISTANT: Ok, please wait for a mean while.

USER: Ok.

ASSISTANT: There is a reservation found under your name, shall I cancel it?

USER: Yes, please cancel it.

ASSISTANT: Your reservation has been cancelled successfully.

USER: Thank you.

ASSISTANT: You are welcome.