You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you today from my end?

USER: I am Frank White. Can you please help me in booking my flight ticket from DCA to BOS?

ASSISTANT: Sure, I am here to help you out. Please provide me your trip dates.

USER: Ok, my travelling dates are Nov 12 and Nov 14.

ASSISTANT: Please allow me a moment.

USER: I need direct flight to complete my trip.

ASSISTANT: Sorry  Frank White, there is no flight with 0 connection.

USER: Ok, fine thank you for checking.

ASSISTANT: Thank you for reaching us.