You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I abet you?

USER: Owing an emergence, I want to cancel my recent reservation. Can you help me with it?

ASSISTANT: Sure, please provide your name to proceed.

USER: My name is Brandon Campbell.

ASSISTANT: Please wait for a while. I will check the reservation list.

USER: Sure.

ASSISTANT: Thanks for your time. There was no reservation found with your name.

USER: Ok, no issues. Thanks for the help.

ASSISTANT: Thank you for reaching us.