You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How exactly I can serve you the best today?

USER: Can you aid me to book a flight ticket from CLT to MSP?

ASSISTANT: Sure, we are here to make your work ease.

USER: Thank you.

ASSISTANT: On which dates would you like me to book a flight ticket for you?

USER: My trip dates are June 23 and June 25 respectively.

ASSISTANT: In which class would you like me to book your flight ticket?

USER: My class preference is economy.

ASSISTANT: Do you prefer a connecting or direct flight?

USER: I want a connecting flight to travel.

ASSISTANT: Will you please let me know your depart and arrival timings?

USER: My return time should be in the morning.

ASSISTANT: Do you have any other request to add to your flight search?

USER: I am comfortable with this specifications provided.

ASSISTANT: Ok, please wait a moment, let me search a flight for you.

USER: Ok.

ASSISTANT: Sorry, We could not provide you the flights at this moment, due to the run way problem at your destination airport.

USER: Thank you.

ASSISTANT: May I know your good name for documentation purpose?

USER: Carol Hall here.

ASSISTANT: Thank you for reaching us, hope to serve you better next time.