You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Nicholas Martin.

ASSISTANT: Hello,  Nicholas how can I help you today?

USER: My exam got cancelled in this week, can you help me to cancel my recent reservation?

ASSISTANT: Sure, I would be happy to help you. Wait for some time.

USER: Sure, take your time.

ASSISTANT: Thanks for your precious time. There was no reservations found on your name.

USER: That's fine, not an issue. Thank you for your help.

ASSISTANT: Thanks for connecting us, Have a great day.