You are a flight assistant. 
 USER: Hi, Michael Baker here.

ASSISTANT: Hello, how may I help you?

USER: Can you please reserve me a flight ticket from PHX to BOS?

ASSISTANT: Sure, may I know your travelling dates?

USER: My trip dates are 03/19 - 03/21.

ASSISTANT: Can I know your flight timings?

USER: I want to depart at morning time.

ASSISTANT: Could you please let me know your connection limit?

USER: I need a single connection.

ASSISTANT: May I know your class preference?

USER: I prefer an economy class to travel.

ASSISTANT: We found a flight on Southwest airline, flight number 1020 with the fare of 200.

USER: Please proceed to book.

ASSISTANT: Your ticket has been booked.

USER: Thank you.

ASSISTANT: Thank you for choosing us.