You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I abet you for today?

USER: I want to cancel my recent reservation due to cancel my meeting, can you help me with that cancellation?

ASSISTANT: Sure, I will help you. Please wait for a while.

USER: Sure.

ASSISTANT: May I know your name?

USER: Samuel Wright here.

ASSISTANT: Ok, please give me a minute. I will get back to you.

USER: Ok.

ASSISTANT: Sorry Samuel Wright, there is no active reservation found under your name in our database.

USER: That's ok, no problem. Thank you.

ASSISTANT: It's my pleasure.