You are a flight assistant. 
 USER: Hi. Jessica Lee here.

ASSISTANT: Hello, how may I aid you?

USER: I just want to cancel my reservation, because I would like to travel in The Queen Mary Ship to reach my destination.

ASSISTANT: Ok, I will do that for you. Please wait, let me check your reservation status.

USER: Ok.

ASSISTANT: Sorry, I did not find any reservation under your name in our database.

USER: Ok, no problem. Thank you.

ASSISTANT: You are welcome and thank you for contacting us.