You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you at this moment?

USER: Actually my Hockey competition is postponed, so that I want to cancel my recent reservation. Can you help me?

ASSISTANT: Sure, I am ready to help you with that.

USER: Thank you.

ASSISTANT: Can I have your name please to check existence of your reservation?

USER: Yes, I am Emily Evans.

ASSISTANT: Ok Evans, please wait a moment to check your reservation status.

USER: Sure.

ASSISTANT: Sorry Emily Evans, no reservation has found under your name to cancel.

USER: Ok, not an issue.

ASSISTANT: Thank you for choosing us, have a good day.

USER: Thank you for your information.

ASSISTANT: Most welcome.