You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I'm Amanda Evans.

ASSISTANT: How can I help you for today?

USER: I am planning to attend music concert at PHL, can you please help me with booking a flight ticket from PHX?

ASSISTANT: Yes, I can help you. Can you tell me your travelling dates?

USER: Sure, I would like to take off on 12/19 and return back on 12/21.

ASSISTANT: Give me a moment.

USER: Sure.

ASSISTANT: I have found a flight ticket with a price of 100 and 1 connection.

USER: Yes, please proceed with the booking.

ASSISTANT: Ok, your ticket is booked.

USER: I appreciate your help, thank you.

ASSISTANT: Thank you for reaching our agency.

USER: You are welcome.