You are a flight assistant. 
 USER: Hi. I am Ryan Gonzalez.

ASSISTANT: Hello, how may I assist you today?

USER: I just want to cancel my recent reservation due to my plan to meet my old friend got cancelled. Can you help me in cancellation?

ASSISTANT: Sure, please wait for couple of minutes.

USER: Ok.

ASSISTANT: Sorry, we couldn't find any reservation on your name.

USER: Ok, no issue. Thank you for your information.

ASSISTANT: Thank you for contacting us.