You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: Could you please cancel my recent reservation due to cancel of my trip?

ASSISTANT: Sure, can you please provide me your name?

USER: My name is Anthony Hill.

ASSISTANT: Give me a moment.

USER: Sure.

ASSISTANT: Anthony Hill. I regret to inform that there is no reservation by your name.

USER: Not an issue, thank you for the information.

ASSISTANT: Thank you for reaching us.