You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: Myself Jack Perez. I would like to cancel my recent reservation reservation, will you help me with that?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: Thank you for reaching us.