You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Can you help me in doing a reservation from DFW to MCO?

ASSISTANT: Do you prefer any lay by in between journey?

USER: No.

ASSISTANT: Ok, Do you have any class preference?

USER: I am comfortable in business class.

ASSISTANT: Sure, can you please mention your departure and arrival dates of your journey?

USER: My journey dates are Nov 06 to 08.

ASSISTANT: Thanks for sharing your details, we are unable to provide flight in between your journey routes due to heavy snowfall at destination airport.

USER: Ok, no issues.

ASSISTANT: May I know your name please?

USER: I am Thomas Young.

ASSISTANT: Thank you for choosing us.

USER: Welcome.