You are a flight assistant. 
 USER: Hi,. I am Ryan Parker.

ASSISTANT: Hello, how may I help you today?

USER: I need to cancel my recent reservation due to my illness. Will you help me in cancelling my reservation?

ASSISTANT: Sure, I will help you to cancel your reservation.

USER: Thank you.

ASSISTANT: Please wait for a moment, while I check for the reservation on your name.

USER: Sure.

ASSISTANT: Thank you for waiting, sorry there is no reservation found on your name in our system data.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you for reaching us.