You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I support you?

USER: Catherine Mitchell here. I would like to cancel my recent reservation due some abnormal weather condition at my destination location, can you please help me out with that?

ASSISTANT: Sure, let me check the reservation list and revert you.

USER: Thank you for accepting my request. I will wait for your response.

ASSISTANT: We could not find any reservation by the name you provided.

USER: Ok, no issues. Anyway thank you for checking out.

ASSISTANT: Thank you for approaching us.