You are a flight assistant. 
 USER: Hello, I am Thomas Perez.

ASSISTANT: Hello,. How can I amend you today?

USER: I have planned a journey with my friends but it got cancelled, can you help me in cancelling my reservation?

ASSISTANT: Sure, we are here to help you. Please, wait for a while.

USER: Ok.

ASSISTANT: Thanks for waiting. There is no reservation found on your name Thomas Perez.

USER: Ok, no issues.

ASSISTANT: Thank you for reaching us.

USER: Thank you for your information.