You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you today?

USER: Kevin Martin here. I want to book a flight ticket to Oakland, to submit my research record at Oakland university.

ASSISTANT: Sure, may I know your journey dates?

USER: Sure, I will prefer to go on 11/07 and back on 11/09.

ASSISTANT: Ok, please share your journey airport codes.

USER: Sure, I will start from LGA and reach OAK.

ASSISTANT: Ok, please wait for a while.

USER: Ok.

ASSISTANT: Thanks for waiting, we found a flight in 1005 Southwest airline with a fare of 100. Shall I proceed?

USER: Please make it reserve for me.

ASSISTANT: sure, your ticket has been reserved.

USER: Thank you for your support.

ASSISTANT: Thank you for contacting us.