You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I give assistance to you?

USER: As my Granny is not feeling well, so I want to book a direct flight to reach Phoenix immediately. Can you please help me in booking a flight on Sept 8th?

ASSISTANT: Sure, we are glad to help you for booking.

USER: Thank you for accepting my request.

ASSISTANT: Let me know, when you want to return from?

USER: Sure, I intend to return on 10th of the same month.

ASSISTANT: Ok, May I know your journey timings?

USER: I would like to return in afternoon time.

ASSISTANT: Please share your nearest airport code for booking.

USER: My nearest airport code is OAK.

ASSISTANT: Ok, please wait for a moment.

USER: Sure.

ASSISTANT: Thanks for your time, we did not find any flights running to that location on your specified dates.

USER: No worries, I will choose another airline to go.

ASSISTANT: Kindly please share your name for documentation purpose.

USER: Sure, my name is Barbara Wright. Thank you for your service.

ASSISTANT: Thank you for availing our service.