You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, How can I aid you?

USER: I am Kathleen Campbell. As my family members are gathering at one place, I need to go there and attend the event. For this I want to book a flight ticket.

ASSISTANT: Ok, Can you please let me know the journey details?

USER: Sure. I would like to start from DCA on 06/28 and ends at MSP on 06/30.

ASSISTANT: Ok, Just a minute, I will check for flight availability.

USER: Ok.

ASSISTANT: Thanks for waiting, Southwest airline flight available with flight number 1016. Can I proceed with booking?

USER: Yes, proceed.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you for your service.

ASSISTANT: Thank you.