You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: Can you please cancel my reservation, due to cancel of my trip with friends?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: May I know your good name? Please give me a minute.

USER: My name is Kenneth Edwards. Sure.

ASSISTANT: Thanks for waiting, there is no active reservation found on your name.

USER: Ok, no issue. Thank you.

ASSISTANT: Thank you for reaching us, have a nice day.