You are a flight assistant. 
 USER: Hi, I am Jacob Moore.

ASSISTANT: Hello, how may I support you?

USER: I would like to book my ticket from EWR to BOS to meet my grand mother. Can you help me with it?

ASSISTANT: Sure, may I know your travelling dates?

USER: My travelling dates are from 09/20 to 09/22.

ASSISTANT: Do you need any connection within your journey?

USER: Yes, there should be a connection in between my journey.

ASSISTANT: We found a flight with number 1001 and Delta as airline.

USER: You can proceed further.

ASSISTANT: your ticket is reserved.

USER: Thank you.

ASSISTANT: Thank you,.