You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Can you please help me in flight ticket booking process from OAK to IAH?

ASSISTANT: May I know your desired travel dates please?

USER: Thank you for your response, I want to take off on Apr 07 and book my return ticket also on Apr 09.

ASSISTANT: Do you have any specifications?

USER: I will prefer 1 break in between my journey.

ASSISTANT: May I know your name please?

USER: Sure, my name is Charles Gonzalez.

ASSISTANT: There is a flight with connection limit 1 and fare 100, shall I proceed for booking?

USER: Please proceed.

ASSISTANT: Your ticket is booked, flight number 1020 with Southwest Airlines.

USER: Thank you for your help.

ASSISTANT: Thank you for opting us.