You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you today?

USER: Can you please help me in changing my recent reservation? As I have a lot of work to do in my office.

ASSISTANT: Sure, we are here to help you. May I know your name?

USER: Sure, my name is Justin Turner.

ASSISTANT: Ok, wait for some time.

USER: Sure, I'll be online.

ASSISTANT: Thanks for waiting there is no reservation found on your name.

USER: That's ok, thank you for giving the information anyways.

ASSISTANT: Thanks for approaching us.