You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you out?

USER: I am Susan Wright.

ASSISTANT: Ok.

USER: As my plan to go for vacation has been postponed, I need to change my reservation. Can you please help me?

ASSISTANT: Ok. I will help you.

USER: Sure.

ASSISTANT: Can you please wait for a minute?

USER: Sure.

ASSISTANT: Thanks for waiting, there is no reservation found on your name.

USER: No problem. Thank you.

ASSISTANT: Ok, Thank you.