You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you today?

USER: Can you book a book a flight ticket from ORD to CLT?

ASSISTANT: Sure. Do you need lay by in between your journey?

USER: Sure, I need a connecting flight.

ASSISTANT: May I know your starting date of journey?

USER: I will fly on 03/16.

ASSISTANT: Kindly, share your return of journey to proceed further.

USER: Sure, I will be return on 03/18.

ASSISTANT: Please, hold on for a while.

USER: Sure.

ASSISTANT: Thank you for waiting. Unfortunately, there are no flights available with your requirements.

USER: Ok, No issues.

ASSISTANT: May I know your good name?

USER: Thank you. My name is Linda Phillips.

ASSISTANT: Thank you for reaching us.