You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello,. How can I help you today?

USER: Can you please help me to cancel my recent ticket? Because I have some other work. So I have cancelled my trip.

ASSISTANT: Sure, can I have your name please?

USER: Thank you. I am Pamela Anderson.

ASSISTANT: Ok, please wait.

USER: Ok, take your time.

ASSISTANT: Thanks for waiting, there is no active reservation on your given name.

USER: It's ok, not a problem with that.

ASSISTANT: Thank you for opting us.

USER: Anyways thank you for checking the ticket status.