You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: Actually, my travelling is for Austin but due to some health issues, I would like to cancel my reservation which has been reserved, can you please help me in this intent?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: I found your reservation and it is successfully cancelled.

USER: Thank you.

ASSISTANT: Thank you for reaching us. May I know your name?

USER: Sure, my name is Jonathan Taylor.

ASSISTANT: Thank you.

USER: Most welcome.