You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Amy Rodriguez here.

ASSISTANT: How can I be in your service?

USER: Can you cancel my flight ticket reservation? As my cricket match is been postponed due to bad weather in Chicago.

ASSISTANT: Ok, I will check with the flight booking portal. Please wait a moment while I check.

USER: Sure.

ASSISTANT: I am sorry to inform there are no reservation been done on your name.

USER: Ok, not a problem. Thank you.

ASSISTANT: Thank you for availing our service.