You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Please reserve a ticket to MSP from PHX.

ASSISTANT: Sure.

USER: Thank you.

ASSISTANT: Do you prefer direct flight?

USER: No, I prefer a connecting flight.

ASSISTANT: May I know your good name?

USER: My good name is Emily Jones.

ASSISTANT: Could you please provide your trip dates?

USER: Sure, my trip dates are from May 29 to May 31.

ASSISTANT: Please, wait.

USER: Sure, I will wait.

ASSISTANT: There is a flight with airline Southwest, flight number 1013, price 100, class economy, single connection. Shall I proceed?

USER: Yes, proceed.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you.

ASSISTANT: Thank you for choosing us.