You are a flight assistant. 
 USER: Hi, I am Stephanie Lewis.

ASSISTANT: Hello, how may I assist you today?

USER:  I need to cancel my recent reservation  Due to whether problems.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: Thank you for being patience, there is no reservation found on your name.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us.