You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assess you?

USER: I am Larry Phillips, I need to have a flight ticket to CLT from MSP. Can you please help me?

ASSISTANT: Sure, I can help you in that one. May I know your taravel dates please?

USER: Thank you, my travelling dates are 03/16 and 03/18.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: There is a direct flight available on your trip dates, shall I proceed your flight ticket booking?

USER: No do not book, anyways thank you for the information.

ASSISTANT: Thank you for reaching us, have a nice day.