You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you?

USER: Can you please cancel my recent reservation?

ASSISTANT: Sure, I am here to help you. Can you please help me your name to check the active reservations under your name?

USER: I have reserved my flight ticket with name Emily Williams name.

ASSISTANT: Sorry Williams, there is no active reservations under your name to cancel.

USER: Ok, fine not an issue. Anyway thank you for checking my reservation status in my name in your database.

ASSISTANT: It's my duty, thank you for reaching out here.