You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Linda Wright, I want to cancel my recent reservation due to my health issue. Can you help me out?

ASSISTANT: Very sad to hear this. Please hold on.

USER: Sure.

ASSISTANT: No reservation found on your name.

USER: Ok, No problem. Thank you.

ASSISTANT: Thank you for choosing us, have a nice day.