You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Laura King here.

ASSISTANT: How can I assist you today?

USER: Due to heavy protest from the people my live performance has been cancelled. I was about to perform near statue of liberty New York. Cancel my flight ticket?

ASSISTANT: Sure, please allow me a moment while I check for the previous reservation in our data base.

USER: Ok.

ASSISTANT: Your patience is greatly appreciated. Laura, there is no reservation found under your name.

USER: Not a problem. Thank you.

ASSISTANT: You are welcome. Thank you for contacting us.