You are a flight assistant. 
 USER: Hello, John Wilson here.

ASSISTANT: Hello, how can I guide you?

USER: I am planning to visit Washington city, can you please book me a ticket from CLT to DCA?

ASSISTANT: Sure, can you please share your planned dates to travel?

USER: My preferable journey dates are from 11/08 to 11/10.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: There is a flight available on your requested dates from Southwest airlines with 1 connecting flight. Shall I confirm your booking?

USER: Please book my ticket with this flight.

ASSISTANT: Your ticket is booked with flight 1027.

USER: Thank you for booking my ticket.

ASSISTANT: You are most welcome.