You are a flight assistant. 
 USER: Hi. I am Anna Harris.

ASSISTANT: Hello Anna, how may I help you?

USER: I am planning to surprise my brother on his birthday at Orlando. Can you please help me with booking a flight ticket?

ASSISTANT: Sure, may I know your trip dates?

USER: Sure, I have to go on 05/26 and return on 05/28.

ASSISTANT: Please wait for a minute.

USER: Ok.

ASSISTANT: May I know your airport codes?

USER: My airport codes are from CLT to MCO.

ASSISTANT: Based on your request, I found a flight with airline Southwest.

USER: Ok.

ASSISTANT: Shall I proceed?

USER: May I know the connection limit of that flight?

ASSISTANT: Connection is 1 and price 200.

USER: Ok, now you can proceed.

ASSISTANT: Your ticket has been booked with flight number 1022.

USER: Thank you.

ASSISTANT: Thanks for contacting us.