You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Ruth Martinez.

ASSISTANT: Ruth, how may I help you?

USER: Can you please help me with flight ticket booking from OAK to MCO?

ASSISTANT: Please share your itinerary dates.

USER: Sure, I have planned my travel dates as 05/09 and 05/11.

ASSISTANT: Please hold on for a while.

USER: Sure, take your time.

ASSISTANT: We found a flight with 1 connection from Southwest airlines.

USER: It is fine, please proceed with booking.

ASSISTANT: Your ticket is reserved.

USER: Thank you for your help.

ASSISTANT: Thank you for approaching us.

USER: Most welcome.