You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I want to cancel my reservation, why because my friends already done my reservation with some other airlines. Could you please help me out?

ASSISTANT: Sure, please provide me your name to check the details.

USER: I am Edward Martinez.

ASSISTANT: Please wait for few minutes.

USER: Ok.

ASSISTANT: Thanks for waiting, there is no reservation with your name.

USER: Ok, no problem at all.

ASSISTANT: Thank you, for reaching us.

USER: I appreciate your efforts and thanks for the help provided.