You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I guide you for today?

USER: I want to meet my nephew on his birthday, could you book my ticket from IAH to ORD?

ASSISTANT: Can you please share on what dates you are willing to travel?

USER: My itinerary dates are Nov 19 and 21.

ASSISTANT: Are you looking for a connecting flight or direct flight?

USER: I need a connecting flight.

ASSISTANT: Do you have any class preferences?

USER: I have no other requirements.

ASSISTANT: Can you please provide your name to proceed further?

USER: Paul Collins here.

ASSISTANT: There is a connecting flight with ticket fare 100 in Southwest airlines in economy class. Is it ok for you?

USER: Please book my ticket.

ASSISTANT: Your booking is confirmed with flight number 1002. Depart time is 11:00 hours and arrival time is 11:00 hours.

USER: Thank you for your assistance.

ASSISTANT: Thank you for contacting us, have a nice day.