You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I serve you?

USER: I made a reservation earlier this week to give a seminar but due to weather conditions I need to cancel it, can you please check the reservation by the name Nicholas Young?

ASSISTANT: Sure. Wait a minute.

USER: Sure.

ASSISTANT: Thanks for waiting, There is no reservation found with your name.

USER: Ok, no worries.

ASSISTANT: Thanks for choosing us.

USER: Thank you.