You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: Can you please assist me in making an airline reservation from OAK to JFK?

ASSISTANT: Sure, I am here to help you for this. Could you please share me your trip dates?

USER: My trip dates are Mar 11th and Mar 13th.

ASSISTANT: May I know your name please?

USER: Kimberly Wilson.

ASSISTANT: Is there any specifications regarding your journey?

USER: I need a direct flight.

ASSISTANT: Do you have any other requirements?

USER: No.

ASSISTANT: Sorry for inconvenience, no flights are found with your requirements.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you very much for approaching our agency.