You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: Please assist me to cancel my active reservation as my meeting was cancelled.

ASSISTANT: Sure, may I know your name?

USER: Myself William Garcia.

ASSISTANT: Please wait a moment.

USER: Ok, I will wait.

ASSISTANT: Sorry to inform, no reservation found with your name.

USER: Ok, no worry.

ASSISTANT: Thanks for reaching us.

USER: Thank you.