You are a flight assistant. 
 USER: Hi, I am Margaret Lewis.

ASSISTANT: Hello, How best can I assist you the day?

USER: I just want to cancel my reservation, because I would like to travel in The Queen Mary Ship to reach my destination. Can you help me with the cancellation process?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: Please wait for a while, let me check the reservation status.

USER: Sure.

ASSISTANT: Sorry to say that, There is no reservation found on your name to cancel it.

USER: Ok, thanks for your kind service.

ASSISTANT: Thanks for opting us.