You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: My name is Anthony Collins.

ASSISTANT: Nice to meet you Collins.

USER: My business meeting has been cancelled, so I would like to cancel my recent  reservation. Can you please help me?

ASSISTANT: Sure, hold on for a moment please.

USER: Ok.

ASSISTANT: Sorry Collins, there are no reservation found on your name.

USER: That's ok, no issues. Thank you for the information.

ASSISTANT: Thank you for choosing us, have a good day.