You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Frank Moore here.

ASSISTANT: How may I guide you now?

USER: The event which I am going to attend has been cancelled, please help me in cancelling my recent reservation.

ASSISTANT: Frank Moore, please allow me to check with your previous booking for a moment.

USER: Sure, take your time.

ASSISTANT: Frank Moore, sorry to say that there is no active reservation by your name.

USER: Ok, no issues. Thank you for your information.

ASSISTANT: Thank you for consulting with our services. Have a nice day ahead.