You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you now?

USER: I had planned to go on a trip, but it was postponed. Can you change my recent reservation?

ASSISTANT: Ok, please mention your name to check with your previous booking status.

USER: Ok, take your own time.

ASSISTANT: Give me a moment to check with availability.

USER: I am Laura Garcia.

ASSISTANT: Thank you for providing your name.

USER: Ok.

ASSISTANT: There is no active reservation by your name. Sorry for the inconvenience.

USER: That's ok. Anyways, thank you for your help.

ASSISTANT: Have a nice day.