You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I assist you?

USER: I am Larry Carter, I want to cancel my recent reservation as I am Hospitalized. Please help me.

ASSISTANT: Sure, Please give me a minute.

USER: Ok.

ASSISTANT: Thanks for waiting, we found your reservation and cancelled it.

USER: Thank you for your quick response.

ASSISTANT: Thank you.