You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello. How can I aid you?

USER: I am Amanda Jones. I want to cancel my recent reservation as my exam got postponed. Please help me with cancellation.

ASSISTANT: Sure, I can help you. Give me a minute.

USER: Ok.

ASSISTANT: Thanks for being waiting. We didnt found any reservation by this name.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you for choosing us.