You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you today?

USER: I want to cancel my recent reservation. Can you help me for that one?

ASSISTANT: Sure, please share me your good name.

USER: Sure, Sandra Jones here.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: We found your reservation and cancelled successfully.

USER: Thank you for the needful.

ASSISTANT: Thank you for opting us.