You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: I am Christine Gonzalez. I want to cancel my reservation, due to my business meeting got postponed. Could you help me in cancellation?

ASSISTANT: Sure, we are here to help you out. Please wait a while.

USER: Ok.

ASSISTANT: Thanks for being waiting. We didnt found any reservation by this name.

USER: Not an issue. Thank you.

ASSISTANT: Thank you for consulting us.