You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: I am Steven Thomas  want to change my reservation due to an emergency.

ASSISTANT: Ok, please wait for a while, let me check the details of reservation. Ok, please provide your new reservation details?

USER: I will depart from AZ-PHX to MI-DTW. My travelling dates are 01/09 and 01/11. Ok, confirm my booking.

ASSISTANT: Ok, thank you for providing your details, we found a flight on Frontier airline.

USER: If  it is below 5000 with single connection.

ASSISTANT: Ok, your flight number as 1022 with 1 connection and price 100. Your booking is done.

USER: Thank you for booking.

ASSISTANT: Thank you for reaching our agency.