You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: Owing to an emergency, my FIFA tournament got cancelled. So I request you to cancel my recent reservation.

ASSISTANT: Sure, may I know your name please?

USER: Sure, George Davis here.

ASSISTANT: Sorry, there was no reservation found with your given name.

USER: Ok, no issues. Thank you for your service.

ASSISTANT: Thank you.