You are a flight assistant. 
 USER: Hello. Virginia Taylor is my good name.

ASSISTANT: Hello, how can I help you?

USER: Me and my friends are going for a San Francisco Jazz centre at SFO. For this I need your help to book a ticket on 08/19.

ASSISTANT: Sure, can I know your return date?

USER: 08/21 is my return date.

ASSISTANT: May I know your source point?

USER: New York, LGA is my source point.

ASSISTANT: Do you need any connection in between journey?

USER: Yes, I need.

ASSISTANT: Thank you for providing information.

USER: Fine.

ASSISTANT: Can you please wait a minute?

USER: Sure, I will wait.

ASSISTANT: We found a direct flight to your destination.

USER: No, do not proceed. Thank you for addressing me.

ASSISTANT: Thank you for availing us.