You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, may I know your good name?

USER: Sure, my name is Kenneth Adams.

ASSISTANT: Ok, Kenneth Adams. How can I help you today?

USER: As my interview got cancelled, so I need to cancel my reservation. Can you help me with this?

ASSISTANT: Sure, we will help you for cancellation. Please wait for a while.

USER: Sure.

ASSISTANT: Sorry to say that, we did not found any reservation on your specified name.

USER: Ok, no issues. Thanks for your service.

ASSISTANT: Thank you for contacting us.