You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Donna Turner.

ASSISTANT: Glad to meet you, Turner.

USER: Can you please help me to book a flight ticket from IAH to participate in a dance competition in AUS?

ASSISTANT: Ok, may I know your dates of journey please?

USER: I would like to move on 12/04 and back on 12/06. Make that I need a direct flight search on that.

ASSISTANT: Please wait for a moment to check for the flight ticket.

USER: Sure.

ASSISTANT: Sorry, there is no flight found which is direct for you.

USER: Ok, that's fine, no problem with that one.

ASSISTANT: Thank you for contacting us.

USER: Welcome.