You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello,.

USER: I am Ronald Edwards.

ASSISTANT: Do you need any assistance?

USER: I would like to cancel my recent reservation, due to my exams dates were cancelled. Can you help me out?

ASSISTANT: No reservation found by name Ronald Edwards.

USER: Not an issue.

ASSISTANT: Thanks.

USER: Thank you for quick information.

ASSISTANT: Have a great day!.