You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you at this moment?

USER: Can you help me in booking a flight ticket from CLT to PHX?

ASSISTANT: Sure, could I have your journey dates, please?

USER: I want to travel on 11/04, and return on 11/06.

ASSISTANT: Is there any connection limit?

USER: I need a break in my journey.

ASSISTANT: Do you have any other specifications?

USER: No.

ASSISTANT: May I know your good name?

USER: I am Laura Wilson.

ASSISTANT: Sorry, there are no flights available as per your requirements.

USER: Ok, no issues. Thanks for the information.

ASSISTANT: Thank you for reaching us.