You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Susan Thomas, want to travel from DTW to OAK.

ASSISTANT: May I know your travelling dates?

USER: My travelling dates are from 01/22 to 01/24.

ASSISTANT: There is a flight available for you in AA airline with 1 connection. Shall I proceed?

USER: Yes, please.

ASSISTANT: Ok, your ticket is booked.

USER: Thank you.

ASSISTANT: Welcome.