You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you today?

USER: I want to cancel my recent reservation, can you please help me?

ASSISTANT: Sure, I am here to help you in cancellation. Please share your name to check your reservation status.

USER: The ticket is reserved under the name Jacob Thompson.

ASSISTANT: Thank you for providing your name, give me some time.

USER: Sure.

ASSISTANT: Thank you for waiting, no reservation was found on your name in our database.

USER: No issue, anyway thank you for the information.

ASSISTANT: Thank you for approaching us.