You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello.

USER: I am Scott Green.

ASSISTANT: May I know, What kind of help you need from us?

USER: There is a swimming competition, which is going to held on self drive, swim with manatees in crystal river in Orlando, FL - MCO. Can you help me to book a connecting flight?

ASSISTANT: Sure, On which dates you have chosen to start and return?

USER: I want to fly on 01/22 and recur on 01/24.

ASSISTANT: Please mention your origin point?

USER: My origin is from New York, NY - EWR.

ASSISTANT: Please wait for a couple of minutes.

USER: Sure.

ASSISTANT: Sorry, Due to the runway problem, we cannot provide you the flight for your journey.

USER: Ok, no issues. Thank you.

ASSISTANT: Thanks for opting us.