You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: I am Charles Anderson. I want to book a ticket from Austin to meet my old friends, can you please help me that?

ASSISTANT: Sure, I will be happy to help you. Kindly mention your boarding and landing points?

USER: Thank you. My airport codes are from HOU to AUS.

ASSISTANT: May I know your travelling dates please?

USER: I would like to leave between 11/19 and 11/21.

ASSISTANT: Please wait for a while, I will check with the airlines and revert to you.

USER: Ok.

ASSISTANT: We are pleasure to inform that we have found a flight with an airline Southwest and flight number is 1028 with cost 600. Shall I proceed with booking?

USER: Yes, please book this ticket.

ASSISTANT: Your ticket has been booked on name of Charles Anderson.

USER: Thank you.

ASSISTANT: Thank you for reaching us.