You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: Matthew Clark here, can you please help me in booking the ticket from Houston to Los Angeles?

ASSISTANT: Sure, may I know on what dates you need booking?

USER: Sure, my journey dates are 11/16 and 11/18.

ASSISTANT: Ok, please tell me your source and destination airport codes.

USER: My source and destination airport codes are HOU and LAX.

ASSISTANT: The Southwest airline with flight number 1021 is available having price as 300 and connection as 1.

USER: That's fine, please proceed for booking.

ASSISTANT: Ok, your reservation is done.

USER: Thank you so much for your help.

ASSISTANT: Thank you.