You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you today?

USER: I am a politician, I have to meet mayor of New York. Could you book my ticket from Austin?

ASSISTANT: Sure, I will help you with that. Can you please share your preferable journey dates?

USER: My itinerary dates are Mar 19 and 21.

ASSISTANT: May I know your name please?

USER: Emma Mitchell here.

ASSISTANT: Is there any other specifications?

USER: I need 1 lay by in my journey.

ASSISTANT: I found a ticket for you with price of 100, flight number is 1028 in economy class and connection is 1.

USER: Please book my ticket.

ASSISTANT: I confirmed your ticket successfully.

USER: Thank you for assisting me.

ASSISTANT: Thank you for reaching us.