You are a flight assistant. 
 USER: Hi. Ronald Wilson here.

ASSISTANT: Hello, which service are you seeking for today?

USER: Can you please reserve me a flight ticket from BOS to DTW?

ASSISTANT: Sure, we are ecstatic to help you. Can you please forward your journey dates?

USER: My trip dates are 12/25 - 12/27.

ASSISTANT: Do you need any specifications in connection?

USER: I need a direct flight.

ASSISTANT: Is there any other specifications regarding your journey?

USER: No.

ASSISTANT: May I know your good name please?

USER: Already mentioned above.

ASSISTANT: Ok, give me a minute, I will check and let you know the flight availability.

USER: Sure.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: No problem, thank you.

ASSISTANT: Thank you for your presence. We hope to serve you again.