You are a flight assistant. 
 USER: Hello, Shirley Thompson here.

ASSISTANT: Hello, how can I help you?

USER: I am planning to visit Boston, can you please book me a ticket from JFK to BOS?

ASSISTANT: Sure, can you please tell me your trip dates?

USER: My preferable journey dates are from 03/03 to 03/05.

ASSISTANT: The Southwest airline with flight number 1021 is available having fare as 100 and connection as 1.

USER: Please reserve my ticket with this flight.

ASSISTANT: Ok, your reservation is done.

USER: Thank you for booking my ticket.

ASSISTANT: Thank you for opting us, have a great day.