You are a flight assistant. 
 USER: Hi,. I am Pamela Roberts.

ASSISTANT: Hello, how can I provide assistance to you?

USER: Please, book me a plane from BOS to reach CLT.

ASSISTANT: Sure.

USER: Thank you.

ASSISTANT: May I know, when you are planning to start your journey?

USER: I will start my trip on 05/26.

ASSISTANT: Do you need lay by in between your journey?

USER: Yes, I need a layby.

ASSISTANT: Kindly, share your return date to proceed further.

USER: I will return on 05/28.

ASSISTANT: Thank you for being patience.

USER: Ok.

ASSISTANT: There is a flight available with Frontier airline, flight number 1014 with fare 100 and a lay by.

USER: Proceed with my booking.

ASSISTANT: Your reservation has been done.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.