You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Donna Allen.

ASSISTANT: Donna, how can I assist you?

USER: Could you please help me with booking a flight ticket from LGA to DCA?

ASSISTANT: Please provide your travel dates.

USER: I would like to take off on 08/13 and return on 08/15.

ASSISTANT: Please wait for a while.

USER: Sure, take your time.

ASSISTANT: Southwest airlines with flight 1004 is available on your route.

USER: Please confirm the booking.

ASSISTANT: Your ticket is reserved.

USER: Thank you for your service.

ASSISTANT: Thank you for approaching us.