You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Janet Rodriguez.

ASSISTANT: How may I assist you today?

USER: I would like to cancel my reservation which is under my name. Can you please help me with that?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Please wait for a moment.

USER: Sure, take your time.

ASSISTANT: Sorry to inform you that there is no active reservation found on your given name.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Thanks for reaching us, have a nice day.

USER: You are welcome.