You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Thomas Hall.

ASSISTANT: How can I assist you?

USER: Can you help me booking flight from CLT to HOU to attend my business meeting?

ASSISTANT: Ok, may I know your travelling dates?

USER: My travelling dates are 01/31 and 02/02.

ASSISTANT: Ok, please wait.

USER: Provide flight with connection 1.

ASSISTANT: Sorry, no flights found to reserve your ticket.

USER: Oh! It's ok no problem, thank you for your services.

ASSISTANT: Thank you for reaching us.