You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Can you share your name?

USER: Myself Donna Lewis.

ASSISTANT: Sorry, there is no reservation found under your name.

USER: Not a big deal, anyhow thank you very much for your information.

ASSISTANT: Thank you for reaching us.