You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello.

USER: I am Emily Davis.

ASSISTANT: By what way can I help you out?

USER: Please, cancel my recent reservation due to my illness.

ASSISTANT: Ok. Thanks for waiting.

USER: Ok.

ASSISTANT: No reservation was found with your name to cancel.

USER: Ok, thank you for information.

ASSISTANT: Thank you.