You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Nicole Allen.

ASSISTANT: How may I assist you?

USER: I just need your help in cancelling my recent reservation.

ASSISTANT: Ok, let me check your status of reservation.

USER: Ok.

ASSISTANT: Thanks for your time, there is no reservation with your name.

USER: It's ok, thank you for the information.

ASSISTANT: Welcome, have a nice day.