You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Deborah Gonzalez. I would like to cancel my reservation as I am leaving for holiday trip, can you please help me out?

ASSISTANT: Deborah Gonzalez, please wait till I check with your previous booking.

USER: Sure.

ASSISTANT: Sorry, no reservation was found by your name.

USER: Ok no problem, thank you for your services.

ASSISTANT: Thank you for choosing our services. Have a nice day.