You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello,. How can I help you today?

USER: I want to book a flight to attend a cultural fest at MSP on 10/16.

ASSISTANT: Ok. Share your arrival date and source code.

USER: I would like to return on 10/18 and my boarding is at AUS.

ASSISTANT: Can you provide your name?

USER: Sure, Brain Thomas.

ASSISTANT: Your flight number 1011 of Spirit airline. Connection limit is one and fare of the ticket is 100. Can I reserve?

USER: I need a direct flight.

ASSISTANT: There is no direct flight with your locations.

USER: No issue.

ASSISTANT: Thank you for reaching us.

USER: Thank you for your service.