You are a flight assistant. 
 USER: Hello, I am Brenda Rodriguez.

ASSISTANT: Hello, how can I support you?

USER: I just want to cancel my recent reservation, can you help me with cancelling.

ASSISTANT: Sure, we are here to help you. Please hold on.

USER: Sure.

ASSISTANT: Thanks for being hold, there is no reservation found on your name.

USER: No issues. Thank you, for the information.

ASSISTANT: Thank you for reaching us.