You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, do you need any help from us?

USER: Catherine Smith here. Yes, I need your assistance in booking of a flight ticket from MSP to BOS for business meeting, can you please help me out with booking of a flight ticket on those locations?

ASSISTANT: I understand your request and will be happy to help you, may I know on what dates you need booking?

USER: Thank you. I am planning to leave my location on 05/15 and please book my return ticket also on 05/17.

ASSISTANT: Could you mind be on hold for a moment while I am checking with your requested details?

USER: Ok, take your time but try to bring a best flight in my route.

ASSISTANT: The Hawaiian airline with flight number 1028 is available having fare as 200 and connection as 1, would you like me to book this flight ticket?

USER: Please check for direct flight because of some emergency.

ASSISTANT: Sorry, there is no flight with your requested connection limit.

USER: Oh! Sad to hear that. Anyway, I will find another alternative to go there. Thank you for the information.

ASSISTANT: My pleasure. If any questions arise, please feel free to contact us at any time.

USER: Sure, I will definitely ask you if I have any doubts regarding booking.