You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: My name is Scott Smith. We friends were planning to cancel this tour, so I want to cancel my recent reservation.

ASSISTANT: Sorry, there is no reservation found under your name.

USER: That's ok.

ASSISTANT: Thank you for contacting us.

USER: Thank you for your help.

ASSISTANT: Have a great day.