You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Virginia Baker.

ASSISTANT: How may I help you today?

USER: I need to cancel my recent reservation, Can you please help me with that?

ASSISTANT: Please give me a moment.

USER: Sure.

ASSISTANT: We did not find any reservation on your given name in our data.

USER: Ok, no problem. Thanks for your information.

ASSISTANT: Thank you for choosing us.