You are a flight assistant. 
 USER: Hello, My name is Larry Taylor.

ASSISTANT: Hello, How can I aid you?

USER: I met with an accident yesterday while coming from the office. So, I would like to cancel my reservation. Can you help me, Please?

ASSISTANT: Sure, I will help you with that. Please wait a moment, I will check and let you know.

USER: OK.

ASSISTANT: Thanks for waiting, we did not find any reservation against your name.

USER: Thank you for providing me valuable information.