You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I guide you?

USER: Myself Andrew Phillips. Can you please book a flight ticket from PHX to MCO?

ASSISTANT: Sure, may I know your travelling dates?

USER: Sure, I need to travel on dates of 01/25 and 01/27.

ASSISTANT: Ok, please hold on for a moment.

USER: Sure, I will wait for your response.

ASSISTANT: Sorry, there are no flights on your requested travel dates.

USER: Oh! It is sad to hear.

ASSISTANT: Sorry for the inconvenience.

USER: Anyway, thank you for your time.

ASSISTANT: Thank you for approaching us, have a great day.