You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: I want to cancel my recent reservation.

ASSISTANT: May I know your name?

USER: Could you please help me?

ASSISTANT: Sure, I can help you.

USER: I am Rebecca Campbell.

ASSISTANT: Please wait a while.

USER: Sure.

ASSISTANT: Thanks for being waiting. We didnt found any reservation by this name.

USER: Ok, no issues.

ASSISTANT: Thank you for choosing us.

USER: Thanks for your information.