You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: Will you help me to cancel my recent reservation?

ASSISTANT: Sure, may I know your name please?

USER: Katherine Gonzalez here.

ASSISTANT: Wait a while, kindly.

USER: Sure.

ASSISTANT: We found a reservation in your name and it has been cancelled as per your request.

USER: Thank you so much.

ASSISTANT: Thank you for reaching us.