You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: Ronald Adams. I was made a wrong reservation earlier in this week. So I want to cancel my reservation.

ASSISTANT: Sure, I will help you in cancelling the ticket.

USER: Ok.

ASSISTANT: Please wait a moment I will check for the status.

USER: Sure, I will wait.

ASSISTANT: Sorry, there are no reservations found on this name.

USER: Thank you for the information.

ASSISTANT: Thank you for choosing our services.