You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I want to cancel my recent reservation as I met with a accident, help me in cancelling my reservation.

ASSISTANT: Sure, may I know your name please?

USER: I am Jennifer Rodriguez.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: We found a reservation with your name, shall I cancel it?

USER: Please proceed with cancelling.

ASSISTANT: Your reservation has been cancelled.

USER: Thank you for your help.

ASSISTANT: Thank you.