You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I guide you today?

USER: My name is Amy Moore. I want to attend a music event in Minneapolis.Can you book a ticket from CLT to MSP?

ASSISTANT: Sure, I can help you, can I have your trip dates?

USER: The travel dates are from 11/06 to 11/08.

ASSISTANT: There is a flight with connection 0 to your travelling location, can I proceed for booking?

USER: No, I want a flight with 1 connection.

ASSISTANT: Sorry Amy, we cannot provide you the flight with 1 connection on your dates.

USER: That's fine.

ASSISTANT: Hope you can understand, thank you for reaching us.

USER: Thank you for your help.

ASSISTANT: Welcome.