You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Robert Evans here.

ASSISTANT: How may I assist you?

USER: I need to schedule my trip to travel Charlotte. Can you please help me in reserving the ticket from ATL to CLT?

ASSISTANT: Sure, on what dates that you are willing to travel?

USER: Ok, my departure is on 11/12 and please book my return ticket also on 11/14.

ASSISTANT: Please give me a moment.

USER: Ok, take your time.

ASSISTANT: I have found a direct flight in UA airlines, do you want me to proceed with booking?

USER: I am ok with this flight, you can proceed with booking.

ASSISTANT: Evans, your flight ticket booking is done in 1018 flight number to your region.

USER: Thank you for your help.

ASSISTANT: You are most welcome and thank you for reaching us.