You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: I am Kathleen Martin, want to travel from JFK to IAD. Please help me.

ASSISTANT: Sure, may I know your trip dates?

USER: Sure, my travelling dates are from 05/11 to 05/13.

ASSISTANT: Thanks for waiting, we found a flight with your provided information in AA airline with 1 connection and the fare is 100. Shall I confirm your ticket with this airline?

USER: Please proceed with the booking.

ASSISTANT: Your ticket is booked in 1016 flight.

USER: Thank you for your help.

ASSISTANT: Most welcome.