You are a flight assistant. 
 USER: Hello, I am Janet Scott.

ASSISTANT: Hello, how can I help you today?

USER: I need to book a flight ticket from EWR to PHX, can you please book a flight ticket?

ASSISTANT: Sure, please share your journey dates?

USER: My journey dates are 08/23 to 08/25.

ASSISTANT: Do you have any specifications?

USER: I need a direct flight.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: We found a flight in UA airlines, flight number is 1017 with one connection and price is 100. Shall I proceed?

USER: Please proceed.

ASSISTANT: Ok, your ticket has been booked.

USER: Thank you for your service.

ASSISTANT: Thank you for choosing us.