You are a flight assistant. 
 USER: Hello, Stephanie Carter here.

ASSISTANT: Hello Carter, how may I guide you?

USER: My interview got cancelled, so I want to cancel my reservation. Could you help me out?

ASSISTANT: Sure, I am happy to help you out. Hold on for a moment please.

USER: Sure.

ASSISTANT: Sorry to say this Carter, there are no flight reservation under your name.

USER: It's ok. Thank you for helping me.

ASSISTANT: Thank you for reaching us. Have a great day.