You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: As my tournament got cancelled, I want to cancel my recent reservation. Can you help me out?

ASSISTANT: Sure, may I know your name?

USER: Sure, my name is Raymond Brown.

ASSISTANT: Please wait a moment, I will check and get back to you.

USER: Ok.

ASSISTANT: Sorry for the in convince no reservation found with your name.

USER: That's ok, thank you.

ASSISTANT: Thank you for reaching us, have a good day.