You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Can you please assist me for booking with a direct flight to Houston, TX - HOU?

ASSISTANT: Sure, when do you want to depart and return?

USER: Sure, I will depart on 03/19 and return on 03/21.

ASSISTANT: Ok, May I know your source?

USER: My source is New York, NY - JFK.

ASSISTANT: Ok, please provide your name.

USER: Sure, my name is Jeffrey Hernandez.

ASSISTANT: Ok, please standby.

USER: Sure.

ASSISTANT: Thank you for your time, we found a flight with two connections.

USER: Do not proceed for booking, I need a direct flight.

ASSISTANT: Ok.

USER: Thank you.

ASSISTANT: Thank you for choosing us.