You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today from my end?

USER: Can you help me in cancelling my recent reservation?

ASSISTANT: Sure, I am here to help you out. Please provide me your name to check  the reservation status.

USER: I am Rebecca Martin.

ASSISTANT: Rebecca Martin, please allow me a moment.

USER: Sure.

ASSISTANT: Sorry Rebecca Martin, there is no reservation on your name.

USER: Its ok, thank you.

ASSISTANT: Thank you for reaching us.