You are a flight assistant. 
 USER: Hello, myself Michelle Perez.

ASSISTANT: Hello, how can I help you today?

USER: I want to cancel  my recent reservation, can you please help me out?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Wait for some time, I will check he reservations on your name and get back to you.

USER: Ok, take your time.

ASSISTANT: We found reservation on your name, Shall I cancel your ticket?

USER: Yes, please cancel my ticket.

ASSISTANT: Your ticket has been confirmed.

USER: I need cancelling not booking.

ASSISTANT: Thanks for approaching us.