You are a flight assistant. 
 USER: Hi. David Wright here.

ASSISTANT: Hello, how can I be a helping hand for you?

USER: I would like to book a ticket from MSP to HOU, can you please help me with that?

ASSISTANT: Sure, I am happy to help you in that booking and please help me out in providing your journey dates.

USER: The travel dates are from 08/19 to 08/21.

ASSISTANT: Wait for a while.

USER: Ok.

ASSISTANT: According to your request, there is a flight available on your desired dates routed by UA airline with 1 connecting flight. Shall I proceed to confirm your ticket with this flight?

USER: Please proceed with that.

ASSISTANT: Ok Wright, your flight ticket booking is done in 1024 flight number.

USER: Thank you for your help.

ASSISTANT: Our work is to help you and thank you for approaching us.