You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you?

USER: I am Gary Perez. Owing to an emergency, I need to cancel my recent reservation. Can you help me?

ASSISTANT: Sure, please wait a minute so that I will revert to with current status.

USER: Sure.

ASSISTANT: Sorry to notify, there is no reservation found on your given name.

USER: Not an issue. Thank you.

ASSISTANT: Thanks for choosing our service.