You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: Myself Linda Gonzalez. Can you please help me with cancelling my reservation?

ASSISTANT: Ok, please wait.

USER: Thank you. I will wait for your response.

ASSISTANT: Sorry, no reservation found on your name to cancel.

USER: Oh! It may not be booked properly due to server issue.

ASSISTANT: Thank you for reaching us.

USER: Anyway, thank you for your time.