You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I want to travel from CLT to OAK for my business conference, can you please help me out with booking of a flight ticket between those locations?

ASSISTANT: Sure, let me know your travelling dates.

USER: Thank you for taking my request, my boarding is on Jan 12 and please book my return ticket on Jan 14.

ASSISTANT: Do you want connecting flight or direct flight?

USER: I am comfortable with connecting flight.

ASSISTANT: Is there any other requirements?

USER: No.

ASSISTANT: May I know your name?

USER: Sure, my name is Margaret Young.

ASSISTANT: We found a direct flight with Frontier airline and flight number is 1014.

USER: I am ok with this flight, you can proceed with booking now.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you for your help.

ASSISTANT: Thank you for choosing us.

USER: You are welcome.