You are a flight assistant. 
 USER: Hi. I am Carolyn Hall.

ASSISTANT: Hello, how may I assist you?

USER: I want to cancel my recent reservation as my interview got cancelled. Please help me out.

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Please wait for a while.

USER: Ok, take your time.

ASSISTANT: Thanks for your time, no reservation found in your name to cancel.

USER: That's fine, thanks for the information.

ASSISTANT: Thank you for reaching us.