You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I would like to cancel my recent reservation, can you help me in that?

ASSISTANT: I am here to help you with that. To check with the reservation status, can you please help me with your name?

USER: Sure, myself Richard Jackson.

ASSISTANT: Thank you for sharing your name, Please allow me 2-3 minutes while I check with the reservation status.

USER: Sure, I will wait for your response.

ASSISTANT: We regret to inform that there is no active reservation found under your name to cancel.

USER: That's ok, no problem. Thank you for the information.

ASSISTANT: Thank you for contacting us.