You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Daniel Moore.

ASSISTANT: How can I assist you today?

USER: Owing to an emergency, I want to cancel my recent reservation. Can you please help me out?

ASSISTANT: Sure, I will help you to cancel your reservation.

USER: Thank you for accepting my request.

ASSISTANT: Please give me a moment.

USER: Ok, I will wait for your information.

ASSISTANT: I found your reservation and it is successfully cancelled your reservation.

USER: Thank you for the help.

ASSISTANT: Welcome, have a nice day.