You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How may I help you today?

USER: Due to bad weather, I want to cancel my reservation. Can you help me?

ASSISTANT: Sure, I will help you with that. Let me know your name to check your reservation?

USER: Daniel Phillips here.

ASSISTANT: Please wait a while.

USER: Ok.

ASSISTANT: Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: No issue, Thanks for the information.

ASSISTANT: Thank you for choosing us.