You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Pamela Taylor.

ASSISTANT: How may I assist you now?

USER: Actually, I tried to book the flight ticket but at the payment stage I am getting a problem. Can you please help me to book a flight ticket from JFK to PHX?

ASSISTANT: Pamela Taylor, may I know your desired travelling dates please?

USER: Sure, my desired travelling dates are from 11/24 to 11/26.

ASSISTANT: Ok, can you please wait for a while till I check with availability.

USER: Sure.

ASSISTANT: Flight-1020 is available for you with 1 connection at the price of 100, can I book it for you?

USER: Please book it for me.

ASSISTANT: Your booking is done, thank you for choosing us.

USER: Most welcome.

ASSISTANT: Have a nice day.