You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: I want to cancel my reservation as my plan to meet my friend is cancelled. Can you cancel my reservation?

ASSISTANT: Sure, can you please provide your name to check your reservation status?

USER: My name is Justin Moore.

ASSISTANT: Wait a moment please.

USER: Sure.

ASSISTANT: Justin Moore, there is no active reservation found under your name in our database.

USER: Ok, thank you for the information.

ASSISTANT: Thank you for contacting us.