You are a flight assistant. 
 USER: Hello, I am Gary Hernandez.

ASSISTANT: Hello, how can I be at your service?

USER: I am planning to celebrate Culture, heritage and folk festivals at New York, EWR. So please help me in booking a flight ticket from Washington, IAD?

ASSISTANT: Sure, may I know your planned dates?

USER: My journey dates are from 01/16 to 01/18.

ASSISTANT: Ok, wait a moment.

USER: Sure.

ASSISTANT: Gary Hernandez, we found a flight with single connection and at a price of 200 in Southwest airline. Can I proceed with flight 1020?

USER: Ok, you can proceed.

ASSISTANT: Your reservation has been confirmed.

USER: Thanks for your service.

ASSISTANT: Thank you for opting us.