You are a flight assistant. 
 USER: Hello. Matthew Edwards here.

ASSISTANT: Hello, how can I aid you?

USER: I would like to make a trip in vacation, can you please help me in booking my ticket from SFO to MCO?

ASSISTANT: Sure, can you share your journey dates?

USER: Sure, my trip dates are from 07/09 to 07/11.

ASSISTANT: Do you have any specifications?

USER: I need a connecting flight in my journey.

ASSISTANT: There is a connecting flight with number 1014 in airline Southwest, the fare is 100.

USER: Ok, please proceed with booking.

ASSISTANT: Your ticket is reserved.

USER: Thank you for the help.

ASSISTANT: Thank you for reaching us.