You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, good afternoon. How can I help you today?

USER: I am planning to visit my friends house at Charlotte. Can you help me in booking a ticket?

ASSISTANT: Sure, let me know your trip details.

USER: I would like to travel from IAD to CLT.

ASSISTANT: And your travel dates?

USER: The dates of my journey are 09/22 and 09/24.

ASSISTANT: Just be on hold please, let me check.

USER: Sure.

ASSISTANT: Thank you for waiting, there is a flight available in UA airline.Do you want me to proceed with the booking?

USER: Please proceed if the price is below 500.

ASSISTANT: May I know your name please for booking your ticket?

USER: My name is Thomas Scott.

ASSISTANT: Scott, the ticket fare is 200.Shall I proceed?

USER: Please proceed.

ASSISTANT: Your ticket is confirmed with the flight number 1010.

USER: Thank you for your service.

ASSISTANT: Happy journey, thank you for contacting us.