You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I abet you?

USER: I am Kathleen Jackson. I want to cancel my recent reservation, because I want to travel  with my friends on road. Can you please help me out?

ASSISTANT: Sure, let me go through the reservation list and revert you.

USER: Ok.

ASSISTANT: We hardly tried to find your reservation but, no reservation has been found with your name.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for reaching us.