You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how could I aid you today?

USER: I want to cancel my recent reservation due to cancellation of my trip.

ASSISTANT: Sure, I am here to help you.

USER: Ok.

ASSISTANT: Can I know your good name please?

USER: I am Christopher Young.

ASSISTANT: There is no recent reservation found on your name for the cancellation.

USER: Ok.

ASSISTANT: Thank you for choosing us, have a good day.