You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. Welcome to our travel agency. How may I help you today?

USER: Can you please help me in cancelling my recent reservation, I did not found how to cancel my reservation.Can you please help me out?

ASSISTANT: Please give me a moment. Can I know your name for further proceedings?

USER: Myself Patrick Robinson, please check my ticket on that name.

ASSISTANT: Sorry Patrick, there is no reservation found with your details.

USER: Ok, fine thank you for your information.

ASSISTANT: Most welcome.