You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I want to cancel my recent reservation due to bad health issues. Can you help me with that?

ASSISTANT: Sure, I will help you. May I know your name?

USER: Thank you. I am Samuel Scott.

ASSISTANT: Sure, please wait. Let me check your reservation status.

USER: Ok.

ASSISTANT: No reservation found under your name.

USER: Ok, no issues. Thank you.

ASSISTANT: You are welcome and thank you for choosing us.