You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I am planning to visit New England Aquarium at Boston, could you please help me with booking a flight ticket from CLT to BOS?

ASSISTANT: Sure, can you help me with your dates?

USER: I would like to depart on Jan 11th and return on Jan 13th.

ASSISTANT: Do you need any connecting flight?

USER: I am looking for a connecting flight.

ASSISTANT: Are there any other preferences?

USER: I have no other preferences.

ASSISTANT: May I know your name?

USER: I am Matthew Evans.

ASSISTANT: Direct flight number 1009 with price 100 in economy class is available. Is it ok?

USER: Please confirm the booking.

ASSISTANT: Your ticket is booked.

USER: I really appreciate your help, thank you for your service.

ASSISTANT: Thank you for reaching us.