You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I want to visit my parents, could you help me in booking the ticket?

ASSISTANT: Sure, can I know your travel details?

USER: It's from MSP to CLT. The dates of travel are from 09/24 to 09/26.

ASSISTANT: Give me a minute, let me check the details.

USER: Ok.

ASSISTANT: The flight 1017 of Delta airlines is available on your requested dates.

USER: Please book the ticket.

ASSISTANT: Can I know your name?

USER: My name is Cynthia Mitchell.

ASSISTANT: Your ticket is booked.

USER: Thank you for your help.

ASSISTANT: Welcome.