You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. Can you please tell me how may I guide you?

USER: I have to attend a workshop at New York, can you please reserve me a flight ticket from EWR to JFK?

ASSISTANT: Yes, I can help you in reserving the flight ticket. Can I know your good name please?

USER: Gregory Perez here.

ASSISTANT: Ok,  when  you are willing to travel?

USER: I would like to start on Apr 07 and return on Apr 09.

ASSISTANT: Ok, please give me a minute. In the meanwhile, tell me your preferences if any?

USER: I need a connecting flight.

ASSISTANT: Sorry to intimate you that, there are no flights running in this route due to some climatic effects.

USER: Ok, no issues. Thank you for the information.

ASSISTANT: You are welcome. Thanks a lot for approaching us.