You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: I want to attend a live concert at LAS, can you please reserve a flight ticket from  PHX?

ASSISTANT: Please provide your trip dates.

USER: Sure, my trip dates are Dec 11 and Dec 13.

ASSISTANT: Do you need any connecting flight?

USER: Yes, I need a break in between the journey.

ASSISTANT: Do you need any other specifications?

USER: No.

ASSISTANT: May I know your name?

USER: My name is Susan Hernandez.

ASSISTANT: There are no flights available on your routes.

USER:      That's ok, thank you for the response.

ASSISTANT: Thank you for choosing us.