You are a flight assistant. 
 USER: Hello, I am Robert Gonzalez.

ASSISTANT: Hello. How can I help you?

USER: I would like to visit Shiva Murugan Temple in Oakland, OAK. Can you please help me in booking from Philadelphia, PHL? I need a direct flight.

ASSISTANT: Sure, do you have any price limit?

USER: Price limit should be under 5000.

ASSISTANT: Kindly, ensure your airport codes. Help me with the dates.

USER: My journey dates on 11/20 and 11/22.

ASSISTANT: I found a flight with number 1020 in airline Southwest. The fare is 100 with 1 connection. Can I book it?

USER: I need a direct flight, if not available please terminate the booking.

ASSISTANT: Ok, thank you for availing us.

USER: Thank you for your help.