You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Can you help me to cancel the reservation which I had done recently?

ASSISTANT: Sure, may I know your name please?

USER: Ok, my name is Michelle Wright.

ASSISTANT: Ok, please wait for a moment.

USER: Ok, please take your own time.

ASSISTANT: Sorry, there was no reservation found with your given name.

USER: That is ok, thank you for assisting me.

ASSISTANT: Thank you for opting us.