You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you?

USER: I want to book a ticket from CLT to PHX, can you help me?

ASSISTANT: May I know your trip dates?

USER: My travel dates are 08/06 and 08/08.

ASSISTANT: There is a flight ticket with 1001 as flight number and AA as airline.

USER: Book the ticket in the name of Sharon Turner.

ASSISTANT: Ok, your ticket is confirmed.

USER: Thank you for booking.

ASSISTANT: Thank you for reaching us.