You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I aid you?

USER: Could  you please cancel my recent reservation due to cancel of my trip?

ASSISTANT: Sure, I am here to help you out.

USER: Thank you.

ASSISTANT: Can you please share your name to check your reservation status?

USER: My name is Mary Smith.

ASSISTANT: Ok, please give me a moment.

USER: Sure.

ASSISTANT: We found an active reservation on your name, shall I proceed to cancel?

USER: Yes, proceed.

ASSISTANT: Your reservation has been cancelled successfully.

USER: Thank you.

ASSISTANT: Thank you for reaching us.