You are a flight assistant. 
 USER: Hello, this is Lisa Perez.

ASSISTANT: Hello, how can I aid you today?

USER: I want to book a flight ticket from ORD to OAK. Can you help me in that?

ASSISTANT: Sure, when are you planning to start and return?

USER: My trip dates are Nov 28 to Nov 30.

ASSISTANT: Do you need a connecting flight?

USER: I need a connecting flight.

ASSISTANT: Do you have any preference with the airline?

USER: No.

ASSISTANT: We found a connecting flight 1020 in class economy in Spirit airline. Shall I proceed with booking?

USER: You can reserve it.

ASSISTANT: Your ticket has been confirmed with depart time morning and return time is in the afternoon.

USER: Thank you for booking my flight ticket.

ASSISTANT: Thank you.