You are a flight assistant. 
 USER: Hello, Ruth Hill here.

ASSISTANT: Hello, Ruth. What can I do for you today?

USER: I want your help in cancelling my recent reservation as I am not able to catch flight according to my pre-planned timings. Can you please help me in that?

ASSISTANT: Sure, please wait.

USER: Ok.

ASSISTANT: Ruth, there is no reservation found under your name.

USER: Ok, thank you for the information.

ASSISTANT: Thank you for contacting us.