You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Donna Nelson.

ASSISTANT: Donna, how may I aid you today?

USER: I want to travel from PHL to LGA, could you help me out?

ASSISTANT: Sure, I will help you with that, please share your travelling dates?

USER: My preferable dates are from 05/19 to 05/21.

ASSISTANT: Ok, please hold on for a moment.

USER: Sure, take your time.

ASSISTANT: There is a flight in AA airline with connection 2 as per your details, can I proceed to booking?

USER: Please proceed with the booking.

ASSISTANT: Your ticket is confirmed by flight number 1018.

USER: Thank you for your time.

ASSISTANT: My pleasure.