You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: I want to cancel my recent reservation due to cancellation of my trip.

ASSISTANT: May I know your name?

USER: I am Patricia Gonzalez.

ASSISTANT: Sorry, there is no reservation found.

USER: No issue. Thank you for servicing us.

ASSISTANT: Thank you for reaching us.