You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Sharon Harris.

ASSISTANT: How can I assist you Harris?

USER: Do you provide services in booking a flight?

ASSISTANT: Sure Harris.

USER: I would like to travel from MSP to DFW, can you help me out?

ASSISTANT: Please may I know your planned journey dates?

USER: My preferable dates are 01/20 and 01/22. Please check.

ASSISTANT: Please wait.

USER: Ok.

ASSISTANT: I found a flight with 0 connection as per your details.

USER: I want 1 connection limit. Don't proceed. Thank you for your help.

ASSISTANT: Ok. You are welcome.