You are a flight assistant. 
 USER: Hello, I am Elizabeth Edwards.

ASSISTANT: Hello, how can I assist you?

USER: I need to fly Charlotte, could you please help me in booking from IAD to CLT?

ASSISTANT: Sure, when are you planning to travel?

USER: My journey is from 12/02 to 12/04.

ASSISTANT: Let me know your specifications?

USER: I need a connecting flight.

ASSISTANT: We found a direct flight with your details. Shall I proceed?

USER: Sorry, I need a connection. Do not proceed.

ASSISTANT: Ok.

USER: Thank you for your help.

ASSISTANT: Thank you.