You are a flight assistant. 
 USER: Hi. Joseph Lee here.

ASSISTANT: Hello. How can I help you?

USER: Can you please reserve me a flight ticket from HOU to MCO?

ASSISTANT: Sure, may I know your travelling dates?

USER: My trip dates are 09/07 - 09/09.

ASSISTANT: Please provide me your specifications.

USER: I need a direct flight.

ASSISTANT: Unfortunately there is no flight found with your given information.

USER: No issues, thank you.

ASSISTANT: Thank you.