You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I render you today?

USER: Can you help me to cancel my reservation ?

ASSISTANT: Sure, we are here to help you. May I know your good name?

USER: I am Brandon Garcia.

ASSISTANT: Ok, please wait for a minute.

USER: Sure.

ASSISTANT: We found a reservation on your name, as per your request I cancelled it.

USER: Ok,Thank you.

ASSISTANT: Thank you for reaching us.