You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Jerry Turner.

ASSISTANT: Jerry Turner. How can I help you?

USER: I would like to cancel my recent reservation, will you help me with that?

ASSISTANT: Jerry Turner, can you me a minute?  let me check the data base.

USER: Thank you for accepting my request, I will wait for your response.

ASSISTANT: Sorry to inform that there is no name by Jerry Turner.

USER: Ok, not an issue.

ASSISTANT: Thank you for reaching us.

USER: Thank you for your information.