You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you now?

USER: I would like to visit New York to meet my cousin, can you please help me to book a flight ticket from AUS to JFK?

ASSISTANT: Sure, I am glad to help you out with that. May I know your travel dates please?

USER: Sure, my itinerary dates are Oct 18 and Oct 20.

ASSISTANT: Do you have any connection limit?

USER: I need a direct flight.

ASSISTANT: Let me know your class preference.

USER: I am comfortable to travel in any class.

ASSISTANT: May I know your other preferences, if any?

USER: No, I don't have any preferences.

ASSISTANT: Please, provide me your name to proceed further.

USER: My name is William Gonzalez.

ASSISTANT: Ok, please be on hold.

USER: Sure, take your own time.

ASSISTANT: Spirit airlines is providing you the direct flight in economy class, which departs at 15 PM and arrives at 23 PM. Shall I proceed?

USER: That's fine for me, please proceed for booking.

ASSISTANT: Your ticket has been reserved with flight-1005.

USER: Thank you for your help.

ASSISTANT: Thanks for reaching us.