You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I am Ryan Jackson. I would like to cancel my recent reservation, can you help me?

ASSISTANT: Please wait a moment, let me check.

USER: Sure.

ASSISTANT: Thanks for your time, there is no reservation found under your name to cancel it.

USER: That's fine, thanks for your information.

ASSISTANT: Thanks for choosing us.