You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I guide you?

USER: I am Any Phillips. I would like to book a flight ticket from SFO to OAK.

ASSISTANT: Sure, can I know your preferable dates?

USER: I am planning to start on 10/01 and return back on 10/03.

ASSISTANT: I found a flight with 0 connection, shall I proceed?

USER: Actually, I need a direct flight but that's ok. You can proceed with the booking.

ASSISTANT: Your ticket is booked.

USER: Thank you for the help.

ASSISTANT: Thank you, have a good day.