You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you for the day?

USER: Timothy Young here. I would like book a ticket Austin on the occasion of my daughters birthday.

ASSISTANT: Can you please mention your source and destination codes?

USER: My genesis and terminus codes are LAX and AUS.

ASSISTANT: When do you want to travel?

USER: My itinerary dates are Jan 21 and Jan 23.

ASSISTANT: Do you prefer any connecting flights?

USER: No. Thank you.

ASSISTANT: Do you prefer any class?

USER: I am flexible with economy class.

ASSISTANT: We found UA airline with fare 100 and flight number is 1025 with connecting flight. Shall I proceed with the flight?

USER: I would prefer direct flight with no connections.

ASSISTANT: Sorry, there is no direct flight.

USER: No problem, Thank you very much for your time and help.

ASSISTANT: Thank you for reaching us.