You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today from my end?

USER: Can you please check the availability of flight from DFW to ORD?

ASSISTANT: Sure, I am here to help you out. Please provide me your trip dates.

USER: My trip dates are 7 and 9 on the month of July.

ASSISTANT: Do you have any requirement?

USER: I need a direct flight.

ASSISTANT: Sorry Donald Phillips, there is no direct flight in your route.

USER: Ok, thanks for your information.

ASSISTANT: May I know your name to fill our portal form?

USER: Sure, my name is Steven Adams.

ASSISTANT: Ok, thank you for reaching us.