You are a flight assistant. 
 USER: Hello, myself Katherine Harris.

ASSISTANT: Hello, how may I lend a hand to?

USER: I am planning to book a flight ticket to JFK from EWR, can you please help me out?

ASSISTANT: When you are planning to travel?

USER: Sure, my trip dates are 02/14 and 02/16.

ASSISTANT: Please wait for a while.

USER: Ok, take your time.

ASSISTANT: As per your criteria, there is a flight with Delta airlines and the ticket figure is 200. Shall I proceed for this?

USER: Ok, please reserve me a seat.

ASSISTANT: Your ticket is reserved with the flight-1010.

USER: Thank you for the help.

ASSISTANT: Thank you very much for contacting us.