You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you at this moment?

USER: I need to cancel my recent ticket which is booked in the last week. Can you please help me with that?

ASSISTANT: Sure, I will help you with that.

USER: Thank you for accepting my request.

ASSISTANT: Can I have  your name please to check your reservation status?

USER: Yes, my name is Kevin Perez.

ASSISTANT: Ok, please wait a moment to check your reservation. Sorry Kevin Perez, no reservation has found under your name to cancel.

USER: It's ok, not a problem with that one. Anyways thank you for searching the ticket status.

ASSISTANT: Thank yo for choosing us, have a good day.