You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I want to cancel my recent reservation. Could you help me with that?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: May I know your name to check for the existing reservation?

USER: Cynthia Edwards here.

ASSISTANT: Please, wait a minute.

USER: Ok.

ASSISTANT: Thank you for waiting. I am sorry to inform you that, there is no reservation found on your name to cancel.

USER: That's ok, no problem. Thank you.

ASSISTANT: Thank you for reaching us.