You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: I want to book a ticket from CLT to PHX, can you help me?

ASSISTANT: Sure, I will help you. Can you please share me your travelling dates?

USER: My travel dates are Aug 12 and 14.

ASSISTANT: Ok, please mention your name.

USER: I am Cynthia Anderson.

ASSISTANT: Ok,, do you have any connection limit?

USER: I prefer a connecting flight.

ASSISTANT: Ok, do you have any other specifications?

USER: No.

ASSISTANT: Here, I found a flight for you with single connection and class is business. Shall I proceed for booking?

USER: You can book it.

ASSISTANT: Your ticket is booked with flight number 1000 and airline is AA.

USER: Thank you for booking.

ASSISTANT: Welcome, have a safe flight.