You are a flight assistant. 
 USER: Hi. I am Paul Parker.

ASSISTANT: Hello, how may I help you?

USER: I would like to change my existing reservation because, I am shifting my business to other place. Can you help me in this?

ASSISTANT: Sure, please wait for a moment.

USER: Sure.

ASSISTANT: Sorry, there was no reservation found on your given name.

USER: Ok, Thank you.

ASSISTANT: Thank you for opting us.