You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I aid you today?

USER: I want to book a ticket from IAH to OAK, can you help me?

ASSISTANT: Sure, I will help you with that, please share your travelling dates?

USER: My travel dates are 03/16 and 03/18.

ASSISTANT: There is a flight in AA airline with connection 1, can I proceed to booking?

USER: Book the ticket in the name of Linda Evans.

ASSISTANT: Linda, your ticket is confirmed by flight number 1013.

USER: Thank you for booking.

ASSISTANT: You are welcome.