You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Michelle Carter here.

ASSISTANT: How can I help you?

USER: I need to cancel my recent reservation, can you help me out?

ASSISTANT: Ok, please wait a while I will check the details. There is no reservation found as per your request.

USER: That's fine, thank you for your help.

ASSISTANT: Thank you for reaching us. Have a nice day.