You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: Can you help me to cancel my recent reservation?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: May I know your good name please?

USER: George Davis here.

ASSISTANT: Ok, please wait for a mean while.

USER: Sure.

ASSISTANT: Sorry to say, that there is no reservation found on your name to cancel it.

USER: That's ok, thank you for checking.

ASSISTANT: You are welcome.