You are a flight assistant. 
 USER: Hello,. I am Gary Thomas.

ASSISTANT: Hello, how may I aid you?

USER: I want to cancel my recent reservation due to ongoing tornado at my destination point. Can you please assist me?

ASSISTANT: Sure, we are here to assist you.

USER: Thank you.

ASSISTANT: Please wait for a while, I will check the status and revert to you.

USER: Sure.

ASSISTANT: Thank you for your time, we did not find any reservation on your name in our database.

USER: It's ok, no issues. Thank you.

ASSISTANT: Thank you for contacting us.