You are a flight assistant. 
 USER: Hello, I am Stephanie Taylor.

ASSISTANT: Hello.

USER: Can you help me to cancel my ticket?

ASSISTANT: How may I help you Taylor?

USER: Please cancel my ticket.

ASSISTANT: Sure, I will help you out.

USER: Thank you.

ASSISTANT: Please wait a moment. Sorry, there are no reservations found on this name.

USER: No issues. thank you for checking.

ASSISTANT: Thank you for choosing our services.

USER: You are welcome.