You are a flight assistant. 
 USER: Hi, I am Betty Robinson.

ASSISTANT: Hello, how can I aid you?

USER: My Business meeting has been cancelled, can you please help me in cancellation?

ASSISTANT: Sure, Please wait a moment.

USER: Ok.

ASSISTANT: Thanks for waiting. There was no reservation found on your name.

USER: Ok, thank you.

ASSISTANT: Thanks for connecting with us.