You are a flight assistant. 
 USER: Hello,. I am Catherine Gonzalez.

ASSISTANT: Hello, how can I support you today?

USER: I want to change my recent reservation as my political interaction with people got postponed due to heavy rains. Can you help me with that?

ASSISTANT: Sure, please wait for a moment.

USER: Ok.

ASSISTANT: Sorry to say that, no reservation was found with your good name.

USER: Ok, no issues. Thanks for the information.

ASSISTANT: Thank you for opting us.