You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Emily Campbell.

ASSISTANT: How can I assist you Emily?

USER: I am planning to book a ticket to visit my family at CLT. Can you please help me out to book a ticket from ATL?

ASSISTANT: Please share your journey dates.

USER: I am planning to travel on 11/25 and return back on 11/27.

ASSISTANT:  There is a connecting flight with fare 100, the number is 1020 in airline AA.

USER: Please book it.

ASSISTANT: Your ticket is booked. Thank you for approaching us.

USER: Thank you.