You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: My name is Jeffrey Baker. Every year all of my friends meet together in EWR, planning to book a flight ticket from OAk.

ASSISTANT: Help me with the dates.

USER: My travelling dates are from 03/27 to 03/29. I need 1 connection for my flight ticket.

ASSISTANT: There is  a flight with 1 connection and airline is Southwest. Can I book it?

USER: Yes, I am interested to travel in this airline.

ASSISTANT: Your ticket is booked with number 1013. Have a safe flight.

USER: Thank you for your quick response.