You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I Anthony Clark. I need your assistance in cancelling my reservation, can you please help me with it?

ASSISTANT: Sure, please wait for a while. Thanks for waiting, we found a reservation on your name.

USER: Sure.

ASSISTANT: Would you like me to cancel?

USER: Please proceed with the cancellation.

ASSISTANT: Ok, your ticket has been cancelled.

USER: Thank you.

ASSISTANT: Ok, thank you for reaching us.