You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Ashley Thomas here.

ASSISTANT: How can I assist you?

USER: Please help me out in booking the ticket from MSP to OAK.

ASSISTANT: Sure, can I know the travel dates please?

USER: My trip dates will be Sept 9 to Sept 11.

ASSISTANT: Do you have any requirements?

USER: I want direct flight.

ASSISTANT: Ok, wait a moment please.

USER: Ok.

ASSISTANT: There is a direct flight in Southwest airline with price 200, can I book it?

USER: Please proceed.

ASSISTANT: Your ticket has been booked with flight number 1017.

USER: Thank you.

ASSISTANT: Thank you for approaching us.