You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: I am Cynthia Jones planning to have around trip from PHX, can you help me to book a flight ticket?

ASSISTANT: Ok, may I know your planned dates to go?

USER: Sure, my travelling dates will be 05/01 and 05/03.

ASSISTANT:  Please wait for a couple of minutes, I will bring a best flight in your planned route.

USER: Ok.

ASSISTANT: Thanks for your patience, there is a connecting flight-1011 on UA airlines. Should I proceed?

USER: Yes, proceed with my booking.

ASSISTANT: Ok, booking is done with your preferences.

USER: Thank you.

ASSISTANT: Thanks for reaching us.