You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: Can you please help me in booking a flight ticket from OAK to JFK?

ASSISTANT: Sure, We are here to help you. Can I know  your travelling dates?

USER: Sure, my travel dates are from Mar 05 to Mar 07.

ASSISTANT: Do you need any break?

USER: Yes, I need a break in between my journey.

ASSISTANT: May I know your name?

USER: Myself Samantha Harris.

ASSISTANT: Is there any other specifications?

USER: No.

ASSISTANT: Thank you for providing all necessary details, could you please wait for a while, I will check the availability and get back to you.

USER: Sure.

ASSISTANT: We are unable to provide flight in between your journey routes due to some technical up-gradation at destination airport.

USER: That's ok, no issues. Thank you for the information.

ASSISTANT: Thank you for reaching us.