You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you for today?

USER: I am Steven White. I would like to book a ticket from SFO to BOS, can you please help me out?

ASSISTANT: I am glad to help you about your flight ticket booking. Can you please provide your planned dates of journey?

USER: I am travelling on these dates 11/18 and 11/20.

ASSISTANT: Hold on for sometime.

USER: Make sure my connection limit is 1.

ASSISTANT: Sorry Steven, there are no flights as per your planned dates of journey.

USER: Ok no problem, thank you for your services,.

ASSISTANT: Most welcome.