You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I have planned to go for AUS for conference meeting, Just now I got a mail from my office that the meeting got cancelled.So can you please help me in cancelling my ticket?

ASSISTANT: Sure, can you please provide your good name to check in our database?

USER: Myself Kenneth Martinez.Please search my ticket in that name.

ASSISTANT: Wait a moment please, let me check in our database and get back to you.

USER: Ok, take your own time.

ASSISTANT: Sorry, there is no name found with Kenneth Martinez in our database to cancel the reservation.

USER: Ok, fine not an issue.Thank you for your information.

ASSISTANT: Thank you for contacting us.