You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: I need to amend my reservation due to some issues, can you help me out?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please mention your name.

USER: Myself Virginia Miller.

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT: Thank you for your time, No reservation was found on your name.

USER: That's ok, not an issue. Thank you.

ASSISTANT: Thank you for opting us.