You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I guide you?

USER: I would like to book a ticket from JFK to ATL, can you please help me out?

ASSISTANT: Sure, I am happy to guide you with the ticket booking process. Could you please send me the trip dates?

USER: I am travelling on these dates Sept 7th and 9th.

ASSISTANT: Ok, on which name do you want me to book the ticket?

USER: Book the reservation on the name Kimberly Wright.

ASSISTANT: Ok, is there any specifications for your journey?

USER: I prefer single connected flight with normal-cost airline.

ASSISTANT: Ok, please give me a minute.

USER: Sure.

ASSISTANT: Sorry to inform you that, there are no flights available in the normal-cost airlines in this route.

USER: Ok no problem, thank you for your services.

ASSISTANT: You are most welcome. Thank you for choosing us.