You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you?

USER: I want to book a ticket from JFK to SFO, can you help me?

ASSISTANT: Sure, may I know your travel dates please?

USER: My trip dates are 05/18 and 05/20.

ASSISTANT: Thanks for waiting. I have found Hawaiian airlines which flies with one connection.

USER: Book the ticket in the name of Sarah Anderson.

ASSISTANT: Sure, your flight ticket has been confirmed now.

USER: Thank you for booking.

ASSISTANT: Thank you.