You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I want to book a ticket to SEA, going to Seattle for giving presentation at head office of Microsoft, can you book a ticket?

ASSISTANT: Sure, can I know your trip dates and source airport code please?

USER: Sure, I have to go on 02/03 and I will return on 02/05. I would like to catch my flight from SFO.

ASSISTANT: There is a flight available for you in Southwest airline with 1 connection. Do you want to reserve this ticket for you?

USER: Please book it for me.

ASSISTANT: For proceeding with the booking, may I know your name?

USER: Sure, my name is Frank Johnson.

ASSISTANT: Ok Johnson, your ticket is reserved with the flight number 1010.

USER: Thank you for your support.

ASSISTANT: It's my pleasure.