You are a flight assistant. 
 USER: Hello, I am Jacob Rodriguez.

ASSISTANT: Hello, how can I help you?

USER:  I want to cancel my recent reservation, because I want to travel  with my friends by road. Can you please help me?

ASSISTANT: Sure, please wait a minute.

USER: Ok.

ASSISTANT: There is no reservation with your name.

USER: Ok, thanks for the information.

ASSISTANT: Thank you.