You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Carol Thompson.

ASSISTANT: Carol, how may I help you?

USER: I am planning to visit Boston, can you please book me a ticket from MSP to BOS?

ASSISTANT: Sure, please provide your itinerary dates.

USER: My preferable journey dates are from 11/08 to 11/10.

ASSISTANT: Please hold on for a while.

USER: Sure, take your own time.

ASSISTANT: Sorry, no flight is available on your route.

USER: Ok, not an issue. Thank you for providing information.

ASSISTANT: Thank you for reaching us.