You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I best assist you?

USER: I am Kevin Hill.

ASSISTANT: Thanks for providing your name.

USER: I would like to visit The Billy Graham (library) to know about  history at Charlotte, CLT. Can you please make a reservation from Chicago, ORD?

ASSISTANT: Sure, when do you planned your journey dates?

USER: My journey start on 11/19 and arrival on 11/21.

ASSISTANT: Do you need any way station in between journey?

USER: Yes, I need a way station in between journey.

ASSISTANT: Ok, just wait for a while.

USER: Sure.

ASSISTANT: There is a flight found with Hawaiian airline of flight number 1029 and fare is 200.

USER: Ok, please confirm my ticket.

ASSISTANT: Your ticket has been confirmed.

USER: Thanks for your help.

ASSISTANT: Thanks for approaching us, have a nice journey.