You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: My friend is admitted in hospital. I would like to meet him. Can you help me in booking a ticket from PHX to IAD?

ASSISTANT: May I know your name please to proceed further?

USER: My name is William Thompson.

ASSISTANT: William, please provide me your journey dates.

USER: My journey dates are from 12/10 to 12/12.

ASSISTANT: Please give me a minute.

USER: Sure.

ASSISTANT: I found a flight with Hawaiian airlines available with price 100. Shall I book the ticket for you?

USER: Please book the ticket.

ASSISTANT: Your ticket is confirmed and the flight number is 1022.

USER: Thank you for your response.

ASSISTANT: Thank you for reaching us.