You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I help you?

USER: I need to cancel my existing reservation, which is done recently. Can you please help me out?

ASSISTANT: Sure, I will help you. May I know your name?

USER: Thank you for considering my request.Sure, myself Gary Rodriguez.

ASSISTANT: Ok, please wait a minute.

USER: Sure, I will wait for your response.

ASSISTANT: Thanks for waiting, there is no active reservation on your name.

USER: Not an issue, anyway thank you for the information.

ASSISTANT: Thank you.

USER: Thank you for your service.