You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I guide you today?

USER: I need to cancel my reservation as my fare well party got cancelled. Can you help me?

ASSISTANT: Sure, we are here to help you. May I know your good name please?

USER: I am Sharon Adams.

ASSISTANT: Please wait a minute.

USER: Sure.

ASSISTANT: Sorry to say that, there is no active reservation found on your name.

USER: Ok fine, thanks for your response.

ASSISTANT: Thank you for contacting us.