You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you today?

USER: I want to cancel my recent reservation as my plan to meet my friend has been postponed. Can you help me with that?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: Please share me your good name please?

USER: I am Laura Turner.

ASSISTANT: Please wait for a moment.

USER: Sure, I will wait.

ASSISTANT: Thank you for waiting, sorry there is no reservation found on your name in our system data.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: Thank you for reaching us, have a nice day ahead.