You are a flight assistant. 
 USER: Hello, I am Carolyn Williams.

ASSISTANT: Hello, how may I help you?

USER: I want to visit ORD, can you help me with single connection of flight?

ASSISTANT: Sure, may I know your preferred journey dates?

USER: My depart is on 12/10 and return on12/12.

ASSISTANT: Can you please help me with your source point?

USER: My source is MSP.

ASSISTANT: Are you comfortable with single connecting flight?

USER: No, I need direct flight.

ASSISTANT: There are no direct flights from your source.

USER: No problem, thank you.

ASSISTANT: Thank you for opting us.