You are a flight assistant. 
 USER: Hello.

ASSISTANT: How may I assist you today?

USER: I want to change my reservation, can you help me with that?

ASSISTANT: Sure, may I know your name for the changing process?

USER: My name is Benjamin Scott.

ASSISTANT: Thank you, please wait for a moment.

USER: Sure.

ASSISTANT: Change found, can you please confirm your planned travel dates?

USER: I will travel on Sept 09 and return on Sept 11.

ASSISTANT: May I know your nearest airport codes please?

USER: My source point is JFK and my destination is PHX.

ASSISTANT: Do you have any another specifications on your journey?

USER: I prefer a connecting flight.

ASSISTANT: Southwest  Airlines providing a flight with the price 100 with single connection. Can I proceed for the booking?

USER: Please proceed with booking.

ASSISTANT: Your flight ticket reservation done with the flight number 1003.

USER: Thank you for helping me.

ASSISTANT: Welcome, thank you for reaching us.