You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Can you please cancel my active reservation?

ASSISTANT: Sure, I am glad to help you. Can you please let me know your name to check with the reservation status?

USER: Anthony Garcia.

ASSISTANT: Thank you for sharing your name. Please allow me 2-3 minutes while I check your reservation status in our database.

USER: Ok.

ASSISTANT: Thank you for waiting, Anthony Garcia. Sorry, there is no active reservation found under your name to cancel.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for reaching us. Have a great day!.