You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: I have to cancel my previous flight ticket booking that due to the event got cancelled, can you please help me with cancellation?

ASSISTANT: Sure, will you mention your name for checking the reservation status?

USER: Thank you so much and my name is Gary Wright.

ASSISTANT: Please give me a moment.

USER: Sure. take your time.

ASSISTANT: Thanks for waiting, there is no reservation found under your name.

USER: It's alright, thank you for checking my previous reservation.

ASSISTANT: Welcome, have a great day.