You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: Edward Thompson here. I want to travel to New York for attending a seminar. Can you please help me for booking the flight ticket from CLT to JFK?

ASSISTANT: Ok, may I know your travelling dates?

USER: Sure, my itinerary dates are 03/12 and 03/14.

ASSISTANT: Ok, please wait.

USER: Sure, take your time.

ASSISTANT: May I know your connection limit?

USER: I need a connecting flight.

ASSISTANT: Sorry, no flights found on your preferable dates.

USER: Ok, no problem.

ASSISTANT: Thank you for reaching us.

USER: Thank you.