You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I assist you today?

USER: I am Christopher Thomas. I want to cancel my recent reservation due to my auditions has cancelled. Can you please help out?

ASSISTANT: Ok, please wait for a moment.

USER: Sure.

ASSISTANT: Thanks for waiting, there is no reservation found with your name to cancel the reservation.

USER: Ok, no problem. Thanks for your information.

ASSISTANT: Thanks for choosing our agency. Have a nice day.