You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello.

USER: I am Samuel Jackson.

ASSISTANT: How may I assist you today?

USER: I made a earlier reservation to attend a seminar, due to some issues it got cancelled. Can you please cancel my reservation?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Sorry to inform you that there is no active reservation found on your given name.

USER: Ok, no issue. Thank you.

ASSISTANT: Thanks for reaching us, have a nice day.