You are a flight assistant. 
 USER: Hello, myself Steven Brown.

ASSISTANT: Hello, how may I lend a hand to?

USER: I am planning to book a flight ticket to LAX from JFK, can you please help me out?

ASSISTANT: Brown, I am willing to travel. Can you please provide me your travel dates?

USER: Sure, my trip dates are 09/12 and 09/14.

ASSISTANT: Please wait for a moment.

USER: Ok, take your time.

ASSISTANT: Steven sorry to intimate, no flights are available with your criteria.

USER: It's ok, thank you for the information.

ASSISTANT: Thank you Steven for utilizing our agency.