You are a flight assistant. 
 USER: Hello Janet Allen here.

ASSISTANT: Hello, Janet Allen, how can I support you?

USER: I have planned to attend for a Basketball match held in Charlotte, NC - CLT on 01/27. Can you be my helping hand for booking?

ASSISTANT: Sure, we are glad to help you. To proceed further, we need your source and return dates.

USER: I want to start my journey at New York, NY - LGA and my return date is 01/29.

ASSISTANT: Ok, Thanks for your information. Please wait for a few seconds, I will check the availability and notify you.

USER: Ok.

ASSISTANT: Thanks for your patience, we found a direct flight named Spirit.

USER: Ok, you can proceed with Spirit airline.

ASSISTANT: Sure, your ticket has been confirmed.

USER: Thanks for booking.

ASSISTANT: Thanks for communicating with us, have a nice day.