You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: Myself Ruth Williams. I want to cancel my recent reservation, can you help me?

ASSISTANT: Sure, I am here to help you. Let me check your reservation status. Ruth, I have not found any reservation under your name in our database.

USER: Ok no problem, thank you for the information.

ASSISTANT: You are most welcome and thank you for contacting us.