You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I want to cancel my recent reservation for some reasons, can you please help me out?

ASSISTANT: Sure, please share your good name?

USER: Please check the ticket under the name Melissa Thompson.

ASSISTANT: Please wait for a while.

USER: Sure, I will wait.

ASSISTANT: Sorry, no reservation found on your given name.

USER: That's fine, no issue. Anyway thank you for checking.

ASSISTANT: Thank you for choosing us.