You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Stephanie Carter.

ASSISTANT: How can I assist you at this moment?

USER: I was running out of funds due to which I couldn't bear my expenses in the trip. Can you please cancel my reservation?

ASSISTANT: Sure, I will help you in cancelling your reservation. Please be on hold for a moment.

USER: Sure, take your time.

ASSISTANT: Stephanie Carter, there is no active reservation found under your name in our database.

USER: It's ok, no issues. Thank you for the information.

ASSISTANT: Thank you for utilising our service.