You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: As my manager did not approve my leave, I would like to cancel my recent reservation. Can you aid me with this?

ASSISTANT: Sure, I am here to help you for this. May I know your name please?

USER: Myself Pamela Mitchell.

ASSISTANT: Just a moment, let me check your reservation status in our records.

USER: Sure, take your time.

ASSISTANT: Sorry for inconvenience, no reservation is found under your name.

USER: That's ok, thank you for checking.

ASSISTANT: Thank you very much for contacting our agency.

USER: Welcome.