You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Anna Wilson here.

ASSISTANT: How may I assist you at this moment?

USER: I want to cancel my recent reservation, as my exams got postponed. Can you please help me out with it?

ASSISTANT: Sure, I am happy to help you out with that.

USER: Thank you so much.

ASSISTANT: Please give me a moment to check your reservation status.

USER: Ok, sure. Take your own time.

ASSISTANT: Sorry to inform you, there is no reservation found on your name in our records.

USER: Ok, not an issue. Anyways, thank you for the information.

ASSISTANT: Thank you for reaching us.