You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. What type of help do you need from our agency?

USER: Can you please book a flight ticket from BOS to PHX?

ASSISTANT: Sure, I am happy to help you to book the ticket. May I know your name please?

USER: Sure, myself Jack Parker.

ASSISTANT: Can you please provide me your travel dates?

USER: Sure, I have planned my travel as Mar 27 and Mar 29.

ASSISTANT: Ok, do you have any preferences?

USER: I am looking for direct flight so please make sure that.

ASSISTANT: Ok, please give me a minute.

USER: Sure, take your time.

ASSISTANT: There is a direct flight-1028 which departs at 2:00 AM and returns at 12:00 PM in the Delta airlines. Can I reserve the ticket?

USER: That is fine, please proceed with booking.

ASSISTANT: The flight ticket is reserved with the above flight which is an economy class ticket. Have a nice journey.

USER: Thank you for your help.

ASSISTANT: You are welcome. Thank you for reaching us.

USER: Most welcome.