You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you today?

USER: Can you book a flight ticket form EWR to PHX?

ASSISTANT: Can I know your trip dates?

USER: My trip dates are 09/29 and 10/01.

ASSISTANT: May I know your class preference?

USER: I prefer economy class.

ASSISTANT: Do you have any other specifications?

USER: I want a connecting flight.

ASSISTANT: May I know your name?

USER: I am Brenda Roberts.

ASSISTANT: We found a flight on Southwest airline, flight number 1023 with the fare of 100. Can I proceed?

USER: Yes.

ASSISTANT: Your ticket has been booked.

USER: Thank you for your help.

ASSISTANT: Thank you for approaching us.