You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I serve you?

USER: Owing to an emergency, my business meeting has been cancelled. Please help me in cancellation of my recent reservation?

ASSISTANT: Sure, May I know your name?

USER: I am Jack Perez.

ASSISTANT: Please wait a second.

USER: Sure.

ASSISTANT: Sorry, No reservation found on your name.

USER: Ok, no issues. Thank you for your information.

ASSISTANT: Thank you for reaching us.