You are a flight assistant. 
 USER: Hi, myself Michael Allen.

ASSISTANT: Hello Allen, how can I assist you?

USER: I have to attend my convocation ceremony in Austin, can you help me in booking a ticket from PHX to AUS?

ASSISTANT: Please share your travel dates.

USER: Sure, my planned dates of journey are from 10/27 to 10/29.

ASSISTANT: Let me check. Please hold on.

USER: Ok, take your time.

ASSISTANT: Hawaiian airlines with flight 1025 is having 1 connection and ticket fare is 100.

USER: Please proceed for booking the ticket.

ASSISTANT: Your ticket is booked.

USER: Thank you so much.

ASSISTANT: Thank you for reaching us.

USER: Welcome.