You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you today?

USER: My name is Jeffrey Philips and I want to cancel my recent reservation. Can you please help me?

ASSISTANT: Please give me a moment.

USER: Please take your time.

ASSISTANT: There is no reservation found with your provided name.

USER: Ok, thank you for the information.

ASSISTANT: Thank you.