You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I abet you?

USER: As my interview got cancelled, I would like to cancel my reservation which was made on the name of Brian Wilson. Can you help me with it?

ASSISTANT: Sure, may I know your name to check the reservation status?

USER: I have already mentioned it above.

ASSISTANT: Please wait a moment. I will get back to you.

USER: Sure.

ASSISTANT: Thanks for your time. Sorry to inform you that there was no reservation found on your name.

USER: That's ok, thank you for the information.

ASSISTANT: Thank you for consulting us.