You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. Could you please tell me how may I help you?

USER: I am Kenneth Phillips. I want to book a ticket from CLT to DFW, can you help me?

ASSISTANT: Yes, I am here to help you in reserving the flight ticket. On which dates you are willing to travel?

USER: My travel dates are 03/19 and 03/21.

ASSISTANT: Ok, please allow me sometime to search the flight.

USER: Sure.

ASSISTANT: The flight-1004 is found with the connection limit 1 and the ticket fare is 100. Shall I proceed with the ticket booking?

USER: You can book it.

ASSISTANT: Ok, I have booked your ticket with the flight airline Southwest. Have a safe journey.

USER: Thank you for booking.

ASSISTANT: My pleasure to help you. Thank you for choosing our agency.