You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: I am planning to book a flight ticket to AUS from CLT, can you please help me out?

ASSISTANT: Sure, could you please help me with your travelling dates?

USER: Sure, my planned travelling dates are Sept 05 and Sept 07.

ASSISTANT: Do you need any class preference?

USER: Any class is ok for me.

ASSISTANT: Can I know your connection limit?

USER: I am looking for a flight with 1 connection.

ASSISTANT: May I know your name?

USER: Sure, my name is Eric Garcia.

ASSISTANT: Sorry, we could not find any flight on your travel dates.

USER: It's ok, thank you for the information.

ASSISTANT: Thank you for reaching us.