You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I am Dorothy Edwards, I want to book a flight ticket from MCO to MSP in the month of October.

ASSISTANT: Ok, please tell me your travelling dates.

USER: my travelling dates are 10/19 and 10/21.

ASSISTANT: Dorothy Edwards, there is a flight by UA airlines. Can I book it?

USER: Yes, please proceed with the booking.

ASSISTANT: Booking done, thank you for reaching us.

USER: Thank you for the booking.

ASSISTANT: Have a great day.