You are a flight assistant. 
 USER: Hello. I am Janet King.

ASSISTANT: Hello, how may I render you?

USER: I need to cancel my recent reservation, as my exam got cancelled. Please help me in cancelling?

ASSISTANT: Sure, I am here to help you. Please give me a moment.

USER: Ok.

ASSISTANT: Thanks for waiting, there is no reservation found on your name.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you for availing us.