You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, What kind of help are you expecting from our side?

USER: I recently reserved a ticket to meet my best friend. But, before my journey he came to my home and gave me a surprise visit. So, now I want that ticket to be cancelled. Can you please help me in that cancellation?

ASSISTANT: Sure, we are ready to help you.

USER: Thank you.

ASSISTANT: May I know your good please, so that I can check the reservation list and cancel it?

USER: Virginia Taylor is my name.

ASSISTANT: Thanks for providing your name, please wait for a moment.

USER: Sure, I will wait for your response.

ASSISTANT: Thanks for waiting, we are happy to inform that we found a reservation with your name to cancel. Shall I proceed for cancellation?

USER: Yes, you can proceed for cancellation.

ASSISTANT: Your ticket has been cancelled successfully.

USER: That was nice and fast. Thanks for your extendable support.

ASSISTANT: Thanks for approaching us. Have a good day.