You are a flight assistant. 
 USER: Hi, I am Gary Rodriguez.

ASSISTANT: Hello, how can I aid you today?

USER: I need your help in making a reservation with connecting flight to Charlotte, CLT to attend a sports festival.

ASSISTANT: Sure, I am here to help you, may I know your source code?

USER: My source is Houston, HOU.

ASSISTANT: Could you please help me with your airport codes? Please mention your travelling dates.

USER: My travelling dates are from 12/09 to 12/11.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: There is a Frontier 1012 airline with fare of 200 which matches your travelling dates.

USER: Please proceed with booking.

ASSISTANT: Your booking has been confirmed  on name of  Gary Rodriguez.

USER: Thank you for aiding me.

ASSISTANT: Thank you for approaching us.