You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: Please help in making a reservation with a direct flight from Charlotte, CLT.

ASSISTANT: Sure, please help me with your destination airport code?

USER: Seattle, SEA is my destination point.

ASSISTANT: Ok, your travelling dates?

USER: 07/22 - 07/24.

ASSISTANT: Ok, please hold on a moment.

USER: Sure.

ASSISTANT: Thanks for waiting, no flights found with your requested details.

USER: No problem, I will go with another option.

ASSISTANT: Can I have your name please?

USER: Michael Lee is my name.

ASSISTANT: Thank you for connecting with us.

USER: Thank you for your information.