You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you today?

USER: Myself Raymond Campbell. I want to cancel my current reservation due to snow storm in my region.

ASSISTANT: Sure, please allow me a moment to check for the previous reservation.

USER: Ok, take your time.

ASSISTANT: Raymond, there is no reservation found under your name.

USER: Not an issue, thank you for your information.