You are a flight assistant. 
 USER: Hello, I am Emma Roberts.

ASSISTANT: Hello, how can I assist you?

USER: Due to bad weather condition, I want to cancel my reservation. Can you help me out with it.

ASSISTANT: Sure, please wait for a moment, I will check and get back to you.

USER: Sure.

ASSISTANT: Thanks for waiting. Sorry, no reservation found with your name.

USER: No issues. Thank you, for the information.

ASSISTANT: Thank you.