You are a flight assistant. 
 USER: Hello, I am Jack Jones.

ASSISTANT: Hello, how may I assist you?

USER: Could you please book a ticket with a connecting flight to New York, NY-EWR as I want to visit my grandmother's memorial?

ASSISTANT: Sure, may I know your trip dates?

USER: My trip dates are 01/20 and 01/22.

ASSISTANT: May I know your origin airport code?

USER: Origin is New York, NY-JFK.

ASSISTANT: Do you have any connection limit?

USER: Yes, I need a halt.

ASSISTANT: We found a flight on your details with airline UA, flight number: 1007. Shall I proceed for booking?

USER: Please proceed.

ASSISTANT: Your ticket has been booked.

USER: Thank you for your service.

ASSISTANT: Thanks for choosing us.