You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: I am Brandon Carter. I just want to cancel my reservation, because I would like to travel in The Queen Mary Ship to reach my destination. Can you help me?

ASSISTANT: Sure, wait a moment I will check the reservation status.

USER: Ok.

ASSISTANT: Thanks for waiting, we did not found any reservation by this name.

USER: It's Ok, thanks for your response.

ASSISTANT: Thanks for approaching us.