You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: I am planning to book a flight ticket to IAD from LAX, can you please help me out?

ASSISTANT: It's my pleasure to help you. Sure, can you please let me know your travelling dates?

USER: Sure, my planned travelling dates are Nov 11 and Nov 13.

ASSISTANT: Are you looking for a connecting flight or direct flight?

USER: Yes, I am looking for a connecting flight.

ASSISTANT: Do you have any specific time concern for your journey?

USER: No.

ASSISTANT: Do you have any class preference?

USER: No.

ASSISTANT: Do you have any airline preference?

USER: No.

ASSISTANT: Could you help me with your name please?

USER: Sure, my name is Kathleen Thomas.

ASSISTANT: Thank you for sharing your details. Please bear with me for 2-3 minutes while I check with the availability of flights.

USER: Ok.

ASSISTANT: Thank you for waiting. I found a connecting flight with United Airlines and the airfare is about 200. Shall I proceed?

USER: Ok, please proceed.

ASSISTANT: Your ticket is booked successfully for a economy class.

USER: Thank you.

ASSISTANT: Thank you for reaching our agency.