You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, what can I do for you today?

USER: I need to cancel my reservation due to my planned event got cancelled so please help me with that.

ASSISTANT: Sure, may I know your good name for checking with your recent status?

USER: Sure, myself Stephanie Carter.

ASSISTANT: Ok, wait for a minute.

USER: Sure, take your time.

ASSISTANT: There is no recent reservation find on your name in our records.

USER: It's ok, thank you for the information.

ASSISTANT: Thank you for approaching us.