You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: The event which I am going to attend has been cancelled, please help me in cancelling my recent reservation.

ASSISTANT: Sure, may I know your name?

USER: My name is Scott Walker.

ASSISTANT: Ok, please wait a minute.

USER: Sure, take your time.

ASSISTANT: I have found your reservation and your reservation is successfully cancelled.

USER: Thank you for your help.

ASSISTANT: Most welcome.