You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Due to some issues in my location, I want to cancel my reservation. Can you help me out?

ASSISTANT: Sure, I will help you. May I know your name please to check the status?

USER: Myself William King.

ASSISTANT: King, there is no reservation found with your details.

USER: That's ok, no problem. Thank you for your help.

ASSISTANT: Thank you for choosing us, have a good day.

USER: Welcome.