You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Sharon Gonzalez here.

ASSISTANT: How may I aid you?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, I am glad to help you out.

USER: Thank you.

ASSISTANT: Please give me a moment to check your reservation status.

USER: Sure.

ASSISTANT: We found an active reservation on your name, shall I proceed to cancel?

USER: Please proceed.

ASSISTANT: Your reservation has been cancelled successfully.

USER: Thank you.

ASSISTANT: Welcome, have a great day.