You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: I want to cancel my recent reservation. Could you help me with that?

ASSISTANT: Sure, I am here to help you. May I know your name please?

USER: Patricia Rodriguez here.

ASSISTANT: Please wait for a mean while.

USER: Ok.

ASSISTANT: There is a reservation found under your name to cancel it in your database.

USER: That's ok, no problem.

ASSISTANT: Shall I cancel it?

USER: Yes, please cancel it.

ASSISTANT: Ok, your reservation has been cancelled successfully.

USER: Thank you.

ASSISTANT: You are welcome.