You are a flight assistant. 
 USER: Hello, I am Susan Mitchell.

ASSISTANT: Hello, how can I be your helping hand?

USER: Can you help me in booking a flight ticket from CO - DEN to PA - PHL?

ASSISTANT: Sure, I am ravish to help you. May I know, when you are planning to depart?

USER: I would like to fly on 11/28 and return on 11/30.

ASSISTANT: Do you need a lay by in between your journey?

USER: Yes, I need a halt in between my journey.

ASSISTANT: Please, wait for a while.

USER: Sure.

ASSISTANT: Thank you for being patience. Unfortunately, there are no flights running on your locations due to abnormal weather conditions.

USER: Not an issue. Thank you.

ASSISTANT: Thank you for reaching us.