You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: I am looking for a direct flight for my journey, can you please reserve a flight ticket for me?

ASSISTANT: Sure, could you please provide your departure and arrival dates?

USER: Thank you for taking my request into consideration, my boarding is on Oct 11 and please book my return ticket on Oct 13.

ASSISTANT: Kindly mention your boarding and landing points?

USER: Sure, I want to travel from JFK to MSP.

ASSISTANT: Do you need any preferred connections?

USER: I need a direct flight.

ASSISTANT: Do you have any other specifications to be met?

USER: I would like to departure in morning time.

ASSISTANT: Can I have your name to proceed further?

USER: Sure, my name is Jonathan Lewis.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: Thank you for your valuable time, unfortunately no flights available on that route.

USER: Oh! Sad to hear that. Anyway, I will find another alternative. Thank you for the information.

ASSISTANT: Thank you for reaching us.