You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I want to cancel my reservation, due to some issue. Could you please help me for that?

ASSISTANT: Sure, can I know your name please?

USER: I am Ruth Rodriguez.

ASSISTANT: Ruth, I have cancelled your reservation. Thanks for reaching us.

USER: Ok, thank you for cancelling my reservation.

ASSISTANT: Welcome.