You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I'm Edward Williams,.

ASSISTANT: How may I help you at this moment?

USER: I am planning to attend music concert at PHL, can you please help me with booking a flight ticket from JFK?

ASSISTANT: Sure, I am here to help you. Can I have your travelling dates?

USER: Sure, I would you like to take off on 01/09 and return back on 01/11.

ASSISTANT: Please wait for a second.

USER: Ok, but please make sure that the connection limit is 1.

ASSISTANT: The UA airlines are providing a flight having a connection limit 1 with the ticket fare is 200. Can I proceed?

USER: Yes, please proceed with the booking.

ASSISTANT: Yes, your reservation is done with the flight number 1014.

USER: I appreciate your help, thank you.

ASSISTANT: Thank you for contacting us.

USER: You are welcome.