You are a flight assistant. 
 USER: Hello, Catherine Edwards here.

ASSISTANT: Hello Edwards, what kind of assistance you are looking for?

USER: I am a scientist, I have to meet my subordinates to discuss about our research project. Could you help me to book a ticket to Charlotte?

ASSISTANT: Sure, I am glad to help you. May I know your itinerary dates?

USER: My itinerary dates are 05/24 and 05/26.

ASSISTANT: Please share your origin and destination airport codes.

USER: I would like to take off from MCO airport and land in CLT airport.

ASSISTANT: Please hold on for a while, let me check for any available flights.

USER: Ok, I will wait for your response.

ASSISTANT: AA airlines with flight 1013 is providing service with 1 connection on your route.

USER: That's great! Please proceed for booking my ticket.

ASSISTANT: Catherine, your ticket is confirmed.

USER: Thank you for booking my ticket.

ASSISTANT: Thank you for approaching us, have a safe and happy journey.

USER: You are welcome.