You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: I want to cancel my recent reservation. Can you help me out?

ASSISTANT: Sure, can you share your good name please to proceed further?

USER: Jason Edwards.

ASSISTANT: Please wait a minute.

USER: Ok, take your time.

ASSISTANT: Sorry, there is no active reservation on your name to cancel.

USER: That's ok. Anyways, thank you.

ASSISTANT: Thank you for choosing us.