You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: I want to cancel my recent reservation, Can you please help me in that?

ASSISTANT: Sure, please share me your name.

USER: My name is Edward Wright.

ASSISTANT: Sorry, there is no active reservation on your name.

USER: Ok, that's not a problem. Thanks for your information.

ASSISTANT: Thank you for choosing us.