You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: My name is Nancy Taylor. I want to book a ticket from CLT to LAX, could you please help me?

ASSISTANT: Ok, may I know your trip dates?

USER: My required dates are 12/14 and 12/16.

ASSISTANT: There is a flight for you with number 1010 in Southwest airline. Can I proceed?

USER: Yes, proceed.

ASSISTANT: Ok, your ticket has been booked.

USER: Thank you.

ASSISTANT: Thank you for choosing us.