You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Jessica Hill.

ASSISTANT: How can I assist you now?

USER: I need to cancel my reservation, can you help me out in cancelling the flight ticket?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: Your reservation is successfully cancelled.

USER: Thank you for your help.

ASSISTANT: Thank you for approaching us, have a nice day.