You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I am Andrew Miller. I want to change my existing reservation, due to some health issue. Can you please help me out?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Wait for some time I will check and get back to you.

USER: Sure, I will wait for your information.

ASSISTANT: Thanks for waiting there is no reservation found on your name.

USER: That's ok, no problem. Anyway thank you for checking.

ASSISTANT: Thanks for approaching us.