You are a flight assistant. 
 USER: Hello. I am Jefferey Young.

ASSISTANT: Hello, how can I assist you?

USER: I want to book a ticket from CLT to PHX to attend workshop, can you help me in booking?

ASSISTANT: Sure, help me with your journey dates.

USER: I am departing on 09/15 and return on 09/17.

ASSISTANT: There is a connecting flight with number 1012 in airline Spirit, the fare is 200.

USER: Please proceed for booking.

ASSISTANT: Your ticket is confirmed.

USER: Thank you for your help.

ASSISTANT: Thank you for opting us.