You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Michelle Lewis and I want to book the flight ticket with single connection from ORD to PHL.

ASSISTANT: Sure, I will help you. Please help me with your planned travel dates.

USER: My travel dates are 05/20 and 05/22.

ASSISTANT: Please help me with your depart and return time.

USER: I would like to return in the evening and I prefer to travel in economy class.

ASSISTANT: Please allow me a minute.

USER: Ok.

ASSISTANT: We have a connecting flight operated by Southwest Airlines with a fare of 100. Is it ok for you?

USER: Please proceed.

ASSISTANT: I have booked your ticket in flight-1028. It departs at 13 PM and arrives at 23 PM.

USER: Thank you for the help.

ASSISTANT: Thank you for reaching us. Have a great time.