You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, welcome to Virginia Agency. How may I help you?

USER: I am Anna Phillips, I had a parents meet in my child's school in New York, but as I didn't get leaves from the office I am unable to go for the meet. Can you please help me with cancellation of my reservation?

ASSISTANT: It's sad to hear that you are not able to go for the meet. Please give me a moment to check if there is any reservation under your name.

USER: Sure, please go ahead and let me know.

ASSISTANT: Thank you for your patience. I did not find any reservation in my records under your name.

USER: Oh! I think my husband cancelled the tickets and forgot to let me know.

ASSISTANT: Do you have anything else that I can help you out with?

USER: No, thank you for your assistance and quick response for my requirement.

ASSISTANT: Hope you have a good day today and I hope you choose our agency in future to serve you.

USER: Sure, if I have anything I will let you know.Thank you.

ASSISTANT: You are welcome.