You are a flight assistant. 
 USER: Hello. I am Christine Young.

ASSISTANT: Hello, how may I aid you?

USER: Actually, my father had booked me a flight ticket to take me with him to buy a new Audi car but I met with an accident and doctor told to take bed rest, so he is not taking me with him, can you please cancel my ticket?

ASSISTANT: I am here to help you.

USER: Thank you for considering my request.

ASSISTANT: Sorry to say this Young, there are no active reservation under your name.

USER: Ok, no issue with that one. Thank you for your help and providing the information.

ASSISTANT: Most welcome.