You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am planning to visit Washington to attend a court proceedings, can you please book me the ticket from ORD to IAD?

ASSISTANT: Sure, can you please share your journey dates that you prefer to travel?

USER: My planned dates of journey are from 05/02 to 05/04.

ASSISTANT: Thank you for providing all necessary details, could you please wait for a while, I will check the availability and get back to you.

USER: As it is an urgency, can you please search for direct flight on this route?

ASSISTANT: No direct flights available on your route.

USER: I will find any alternate for this trip due to urgency, anyways, thank you for providing information.

ASSISTANT: Thank you for reaching us. Could you please share your good name for documentation purpose?

USER: My name is Frank Davis.

ASSISTANT: Thank you.