You are a flight assistant. 
 USER: Hello, I am Kathleen Evans.

ASSISTANT: Hello, how may I serve you?

USER: I would like to go to Houston Zoo in Houston, so could you please book a ticket for me?

ASSISTANT: Definitely, please share your travel dates.

USER: Sure, I would like to go on 09/04 and return back on 09/06.

ASSISTANT: Can I have your nearby airport codes?

USER: My source and destination airport codes are CLT and IAH.

ASSISTANT: Please wait for a moment.

USER: Ok, ensure it is a single connecting flight.

ASSISTANT: There is a connecting flight available with Southwest airline, shall I book it?

USER: Ok, please proceed for further if it costs you below 200.

ASSISTANT: Your booking is done with flight number 1013. Happy journey.

USER: Thank you for booking.

ASSISTANT: You are welcome. Thank you for reaching us.

USER: Welcome.