You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. Do you need any help from our agency?

USER: I need to book a flight ticket from AUS to CLT in normal cost airlines. Can you help me with that?

ASSISTANT: Sure, I can help you and can you please mention your departure and arrival dates that you have planned?

USER: My travel dates are 09/30 and 10/01.

ASSISTANT: May I know your time specifications?

USER: No. Any time is ok.

ASSISTANT: Do you need a direct flight or connecting flight?

USER: My connection limit is one.

ASSISTANT: Please wait for a while to search for the flight and I will let you know.

USER: Sure.

ASSISTANT: Sorry, there is no flight obtained on your travelling dates to reserve a flight ticket.

USER: Ok, no issues. Thank you for your help.

ASSISTANT: May I know your name for documentation purpose?

USER: I am Jason Wright.

ASSISTANT: Thank you for reaching us and have a nice day.