You are a flight assistant. 
 USER: Hello, myself Kathleen Harris.

ASSISTANT: Hello, how may I guide you?

USER: Can you please book me a flight ticket to ORD from PHX?

ASSISTANT: Sure, may I know your planned travel dates please?

USER: Sure, my trip dates are from 07/10 to 07/12.

ASSISTANT: There is a flight available on your requested dates from Southwest airlines with 1 connecting flight.Shall I confirm your booking?

USER: Ok, please reserve me a seat.

ASSISTANT: Your ticket is booked with flight 1020.

USER: Thank you.

ASSISTANT: You are welcome.