You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Kathleen Collins.

ASSISTANT: How may I aid you?

USER: I have an event to attend at Detroit. Can you help me in booking a ticket from BOS to DTW?

ASSISTANT: Sure, I am happy to help you with that. Can you please share your travel dates?

USER: My planned journey dates are 03/03 and 03/05.

ASSISTANT: Ok, please be on hold.

USER: Ok, make sure the flight has 0 connection.

ASSISTANT: Ok. Sorry, there is no direct flight available on this route.

USER: Its ok, no issues. Thank you for the information.

ASSISTANT: Welcome, thank you for reaching us.