You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Can you please help me to cancel my reservation which I have done earlier?

ASSISTANT: Yes, I am here to assist you with your concern.

USER: Thank you.

ASSISTANT: Can I know your name?

USER: My name is Pamela Perez.

ASSISTANT: Ok, I had found the reservation on your name. The flight ticket is cancelled successfully.

USER: Thank you for your help.

ASSISTANT: Thank you for choosing our agency.