You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, how can I aid you at this moment?

USER: Please cancel my recent reservation. I'm Donna Hernandez.

ASSISTANT: Sure, please hold for a moment.

USER: Ok.

ASSISTANT: Thank you for your time, there is no recent reservation find on your name.

USER: Thanks.

ASSISTANT: Thank you for approaching us for the cancellation.