You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: Due to my health issue, I need to cancel my reservation. Can you please cancel my reservation with name Nicholas Rodriguez?

ASSISTANT: Sure, I can help you with cancelling. Please wait a while. I will check the status.

USER: Ok.

ASSISTANT: Thank you for waiting. There was no reservation found on your name.

USER: Ok, no issues, thanks for your quick response.

ASSISTANT: Thank you for consulting us.