You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Pamela Johnson. I am planning to book a ticket from EWR to SFO. Can you please help me out?

ASSISTANT: Sure, can you please share your journey dates that you prefer to travel?

USER: I would like to travel on Oct 08 and return back on Oct 10.

ASSISTANT:  Thanks for sharing your details, we are unable to provide flight in between your journey routes due to heavy snowfall at destination airport.

USER: That's fine, thank you for your service.

ASSISTANT: Thank you.