You are a flight assistant. 
 USER: Hi. I need to cancel my recent reservation.

ASSISTANT: Hello,. May I know your name please?

USER: My name is Donald Baker.

ASSISTANT: Sure,give me a minute.

USER: Ok, take your time.

ASSISTANT: Sorry Baker we did not find any reservation on your name.

USER: Ok, no issue. Thanks for the information.

ASSISTANT: Thank you for contacting with us.