You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Jerry Lewis.

ASSISTANT: What kind of support are you expecting from us?

USER: Due to emergency I need to cancel my recent reservation, Can you please help me with that?

ASSISTANT: Sure, I can help you with it.

USER: Thank you.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: Thank you for waiting, currently there is no reservation found on your name.

USER: Ok, no problem. Thanks for your information.

ASSISTANT: Thank you for consulting us.