You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Jessica Garica.

ASSISTANT: Jessica, how can I assist you?

USER: I would like to travel from Austin AUS to Phoenix PHX to attend workshop. Can you help me?

ASSISTANT: Sure, please provide your trip dates.

USER: I am departing on 09/20 and return on 09/22.

ASSISTANT: Do you have any other specifications?

USER: Make sure the connection limit 0.

ASSISTANT: Sorry, no airlines is providing a direct flight on your route.

USER: That's ok, thank you for your information.

ASSISTANT: Thank you for contacting us.