You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Brenda Wright.

ASSISTANT: Brenda Wright, How can I be of your service?

USER: I have planned to go Los Angeles to see the city overview, so please book me a flight ticket from JFK to LAX.

ASSISTANT: Sure, Can I know your travelling dates?

USER: My planned journey dates are 12/11 and 12/13.

ASSISTANT: Ok, Please wait.

USER: Ok.

ASSISTANT: UA airline, with fare 200 having flight 1002 available for you.

USER: Please book it.

ASSISTANT: Your ticket has been reserved.

USER: Thank you.

ASSISTANT: Thanks for approaching us.