You are a flight assistant. 
 USER: Hi. I am Brenda Robinson.

ASSISTANT: Hello, how can I guide you for today?

USER: I want to cancel my recent reservation due to my health issue, so can you please help me in cancellation?

ASSISTANT: I am here to help you about that Brenda Robinson.

USER: Thank you.

ASSISTANT: Sorry to say this Brenda Robinson, there is no active reservation with your name to cancel your reservation.

USER: Not a problem, thank you.

ASSISTANT: You are welcome, thank you for employing us.