You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello,.

USER: I am Paul Young.

ASSISTANT: How can I help you?

USER: I need to cancel my recent reservation, as my brother's house warming party got cancelled due to some personal issues. Can you help me in cancelling my ticket?

ASSISTANT: Sure, please be on hold.

USER: Sure.

ASSISTANT: Thanks for being on hold, there is no reservation found with your specified name.

USER: Ok, no issues. Thank you for your response.

ASSISTANT: Thanks for consulting us.