You are a flight assistant. 
 USER: Hello. I am Emma Clark.

ASSISTANT: Hello, how can I help you today?

USER: Can you please book a flight ticket from BOS TO ORD on this date 01/29?

ASSISTANT: When you want to return?

USER: I want to return ORD to BOS on this date 01/31.

ASSISTANT: Basis on your details, I got a flight with flight number 1028.

USER: Please book this flight ticket.

ASSISTANT: Your ticket was confirmed.

USER: Thank you for your help.