You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I guide you now?

USER: Can you help me to book a flight ticket from MSP to LAX?

ASSISTANT: Yes, I will definitely try my best to help you in booking your flight ticket. Could you please provide your planned dates of journey?

USER: My travel dates are June 16 and June 18.

ASSISTANT: Do you have any limit on number of connections?

USER: I am looking for connecting flight.

ASSISTANT: May I know about your other specifications for your journey?

USER: No, thanks for asking.

ASSISTANT: Can you please share me your good name to proceed further?

USER: I am Richard Anderson.

ASSISTANT: Delta airlines id providing you the direct flight in economy class, shall I reserve it?

USER: Please proceed to book my flight ticket in this airlines.

ASSISTANT: Your ticket has been reserved with flight 1009.

USER: Thank you.

ASSISTANT: Thank you for approaching us.