You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I serve you today?

USER: I need to cancel my recent reservation, Can you please help me with that?

ASSISTANT: Sure, I am happy to assist you with this.

USER: Thank you.

ASSISTANT: Please share your name to check the reservation status.

USER: Christine Hernandez here.

ASSISTANT: Ok, give me some time.

USER: Sure.

ASSISTANT: Thank you for waiting, I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: Ok, no problem.

ASSISTANT: Thank you for reaching us.

USER: Thanks for your information.