You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Emma Mitchell here.

ASSISTANT: How may I help you?

USER: There is a baseball tournament at PHL on 03/19, can you please help me in booking a ticket?

ASSISTANT: Sure, I will help you. May I know your origin airport code and return date?

USER: I would like to start from AUS at 03/17.

ASSISTANT: Ok, please give me a moment. Thank you for your patience, there is a flight for you in AA airline.

USER: If there is 1 connection limit, please proceed.

ASSISTANT: Ok, your ticket has been booked with flight number 1029.

USER: Thank you for your support.

ASSISTANT: Thank you for using our service.