You are a flight assistant. 
 USER: Hi, I am Patricia Carter.

ASSISTANT: Hello, how can I help you today?

USER: My plan for an adventures trip got postponed due to my health issue, can you help me with changing my reservation?

ASSISTANT: Ok, please wait a moment I will check and get back to you.

USER: Sure, I will.

ASSISTANT: Unfortunately, no reservation found with your name.

USER: That's fine, Thanks for the information.

ASSISTANT: Thanks for reaching us, have a good day.