You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I serve you?

USER: I am Janet Taylor and I want to cancel my recent reservation due to my board meeting got preponed.

ASSISTANT: Sure, please wait a moment.

USER: Ok.

ASSISTANT: Thank you, for waiting, no reservation was found with your name.

USER: No issue.

ASSISTANT: Thank you, for connecting with us.

USER: Thank you for your information.