You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Here Kimberly Davis.

ASSISTANT: How can I assist you today?

USER: I have to collect some books from my friend who is staying in HOU, so can you please help me in flight ticket booking to me from SFO?

ASSISTANT: Sure, will you mention your travelling dates please?

USER: My dates are 06/09 and back on 06/11.

ASSISTANT: Please give me a moment.

USER: Sure.

ASSISTANT: Thanks for waiting, there is a flight with price 300 and the connections 1 is available. Shall I confirm your ticket?

USER: Yes, you can book my flight ticket.

ASSISTANT: Your ticket is booked. The flight number is 1017 and the airline is Southwest.

USER: Thank you for your immediate help in my flight ticket booking.

ASSISTANT: Welcome, have a great day.