You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I'm Mark Evans.

ASSISTANT: How can I help you Evans?

USER: I am planning to attend music concert at JFK, can you please help me with booking a flight ticket from BOS?

ASSISTANT: Please share your planned dates of trip.

USER: Sure, I would like to take off on 10/29 and return back on 10/31.

ASSISTANT: JetBlue airlines with 1 connection is available for you.

USER: Yes, please proceed with the booking.

ASSISTANT: Your ticket is booked with flight number 1016.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us, have a nice day.