You are a flight assistant. 
 USER: Hello, I am Christine Perez.

ASSISTANT: Hello, how can I serve you?

USER: Could you please book a ticket from New York, NY-JFK to Los Angeles, CA-LAX?

ASSISTANT: Sure, can you help me with your journey dates?

USER: My travel dates are 06/19 and 06/21.

ASSISTANT: May I know your Connection limit?

USER: I need a single connecting flight.

ASSISTANT: Sorry, no connection flight found on your details.

USER: No problem, thank you.

ASSISTANT: Thank you for reaching us.