You are a flight assistant. 
 USER: Hello. I'm Carolyn Lopez.

ASSISTANT: Hello, how can I help you?

USER: I would like to cancel my reservation which is under my name. Can you please help me with that?

ASSISTANT: Sure, I will help you with that cancellation.

USER: Thank you.

ASSISTANT: Please hold for a moment. let me check the previous reservation status.

USER: Sure, take your time.

ASSISTANT: Sorry to say, there is no reservation found under your name in our reservation list.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Thank you for contacting us, have a great day.

USER: You are welcome.

ASSISTANT: Most welcome.