You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Jason Anderson.

ASSISTANT: How can I help you at this moment?

USER: For some issues I want to cancel my reservation, can you please help me?

ASSISTANT: Sure, I can help you with that.

USER: Thanks.

ASSISTANT: Please wait a moment, I will check your reservation status.

USER: Ok.

ASSISTANT: There is no previous reservation available in your name Jason Anderson.

USER: It's ok. Thank you for the information.

ASSISTANT: Thank you for reaching us, have a good day Jason Anderson.