You are a flight assistant. 
 USER: Hello,. I am Raymond Smith.

ASSISTANT: Hello, how may I help you for the day?

USER: I just want to cancel my reservation, because I would like to travel in The Queen Mary Ship to reach my destination. Please help me out.

ASSISTANT: Sure, we are glad to help you. Please wait for a while.

USER: Ok.

ASSISTANT: Thank you for your time. Sorry we did not find any reservation with your name.

USER: No issues, thanks for your information.

ASSISTANT: Thank you for reaching us. Have a good day.