You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: My name is Linda Thomas.

ASSISTANT: Yes, Linda.

USER: I'm planning to visit Angel Island in Oakland, can you please help in booking a flight ticket with 1 connection?

ASSISTANT: Sure, please provide me your clear details of travelling?

USER: It's from PHL to OAK.

ASSISTANT: Share you dates of travelling?

USER: The dates are from 02/02 to 02/04.

ASSISTANT: Please, wait amoment. There is a flight with UA airline, flight number is 1020. Can I proceed?

USER: Ok, please proceed with booking.

ASSISTANT: Your ticket has been booked.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.