You are a flight assistant. 
 USER: Hello. I am Carol Edwards.

ASSISTANT: Hello. How can I assist you at this moment?

USER: I need some immediate assistance in my flight ticket booking from DTW to AUS, can you help me in that booking process?

ASSISTANT: Sure Carol, I am ready to help you with that. Can I have your travel dates please?

USER: Thank you and my travel dates are 11/30 and back on 12/02.

ASSISTANT: Ok Carol, please wait a moment to check flight availability.

USER: Sure, I can wait for your response.

ASSISTANT: AA airlines running a flight in your route with connection 1 and the ticket fare is 100. Shall I proceed with booking?

USER: Yes, please go ahead and confirm my flight ticket booking.

ASSISTANT: Ok Carol Edwards, your ticket booking has done and the flight number is 1013.

USER: Thank you so much for your kind service in my ticket booking.

ASSISTANT: Thank you for choosing us, have a great journey.

USER: Welcome.