You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you for the day?

USER: I need to reserve a ticket from ORD to IAH, can you help me?

ASSISTANT: Sure, I am here to help you with that. May I know your preferable travel dates?

USER: My trip dates are Aug 08 to 10.

ASSISTANT: Would you like to travel in a connecting flight or direct flight?

USER: I need a connecting flight.

ASSISTANT: Do you have any other specifications?

USER: No.

ASSISTANT: Southwest Airlines are having a flight-1028 with single connection limit and the ticket fare is 100. Shall I book it?

USER: Ok, proceed with booking.

ASSISTANT: May I know your name for further process?

USER: Catherine Hernandez here.

ASSISTANT: Catherine Hernandez, your booking has been confirmed successfully in economy class.

USER: Thank you.

ASSISTANT: Most welcome, thank you for reaching us. Have a great day.