You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Kenneth Jackson.

ASSISTANT: How can I guide you Jackson?

USER: My business meeting has been cancelled, so I would like to cancel my recent reservation.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Jackson, your reservation has been cancelled successfully.

USER: Thank you for helping.

ASSISTANT: Thank you for using our agency services.