You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you today?

USER: I am planning to travel from SEA to CLT.

ASSISTANT: Sure, could you please share me with your dates of journey?

USER: My dates of travelling is on 04/10 to 04/12.

ASSISTANT: Ok, may I know your name please?

USER: Shirley Hall here.

ASSISTANT: There is a flight which is direct for you to travel, can I book this ticket?

USER: Proceed for booking.

ASSISTANT: Your ticket has been reserved with the Delta airline and flight number is 1029.

USER: Thank you.

ASSISTANT: You are welcome.