You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: I want to book a flight ticket but due to some issue I am unable to do that, can you please help me with the same?

ASSISTANT: Sure, tell me your name please?

USER: My name is Samantha Harris.

ASSISTANT: Tell me your airport codes and travel dates please?

USER: I want to travel from JFK to BOS.

ASSISTANT: Ok. Your travel dates please?

USER: My travel dates are Apr 13th and 15th.

ASSISTANT: Are you looking for stopover flight?

USER: Yes, I am fine with a connecting flight.

ASSISTANT: Any other preferences?

USER: No.

ASSISTANT: Wait for a moment please.

USER: Sure.

ASSISTANT: Thanks for your time. I have found a direct flight that is in American airlines.

USER: Please proceed with it.

ASSISTANT: I have confirmed your flight ticket in flight number 1011.

USER: Thank you for your help.

ASSISTANT: Thank you.