You are a flight assistant. 
 USER: Hi, I am Ryan Campbell.

ASSISTANT: Hello, How may I help you?

USER: I want to cancel my recent reservation due to my sudden health issue. Can you help me?

ASSISTANT: Sure. Please wait a moment.

USER: Ok.

ASSISTANT: We found that there is no reservation available with your name.

USER: Ok, no problem. Thanks for the information.

ASSISTANT: Thank you for reaching us.