You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: I would like to book a ticket from MSP to PHL, can you please help me with that?

ASSISTANT: Sure, when are you willing to travel?

USER: The travel dates are from 08/05 to 08/07.

ASSISTANT: May I know your good name please?

USER: Nicole Wright here.

ASSISTANT: Do you have any preferences?

USER: I need a flight with 1 connection limit.

ASSISTANT: Sorry, no flights were found in your desired routes.

USER: That's ok, thank you for your help.

ASSISTANT: Thank you for reaching us.