You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you?

USER: Actually, I want to cancel my reservation which is done recently due to some health issues, can you please help me in this intent?

ASSISTANT: Sure, I can help you with that. May I know your good name please?

USER: Sure, my name is Brenda Brown.

ASSISTANT: Please wait.

USER: Sure, I will wait.

ASSISTANT: There is no reservation found active under your name to do cancellation.

USER: Ok, no problem. Anyways, thank you for your service.

ASSISTANT: Thank you for choosing us.