You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I render you today?

USER: I am Jerry Thomas.

ASSISTANT: Ok.

USER: Can you please help me in cancel my recent reservation?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: Please wait a moment.

USER: Sure.

ASSISTANT: Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: Ok, no worries at all. Thank you.

ASSISTANT: Thank you for choosing us.