You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you at this moment?

USER: I want to cancel my recent recent reservation due to sudden rainfall at my source. Can you please help me with this?

ASSISTANT: Sure, I am here to help you. Can you please provide your name to check your reservation status?

USER: Larry Green here.

ASSISTANT: Wait a moment please.

USER: Sure.

ASSISTANT: Larry Green, there is no active reservation found under your name in our database.

USER: Ok, no problem. Thank you for checking.

ASSISTANT: Thank you for opting us.