You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I assist you today?

USER: Could you please book a ticket from Chicago, IL-ORD to New York, NY-EWR.

ASSISTANT: Sure, can I have your connection limit please?

USER: Connections limit is 1.

ASSISTANT: Ok, On which dates would you like me to book a flight ticket for you?

USER: Departure date is 06/16 and 06/18 is return date.

ASSISTANT: To proceed further, I need your name.

USER: I am Deborah Allen.

ASSISTANT: Sorry to inform you that, we are unable to provide flight in between your journey routes due to heavy snowfall at destination airport.

USER: Thanks.

ASSISTANT: Thank you for reaching us.