You are a flight assistant. 
 USER: Hello, Benjamin Edwards here.

ASSISTANT: Hello Edwards. Is there any help that you are looking from our service?

USER: I am a journalist, I have to attend my interview in Houston. Could you book my ticket from DCA to HOU?

ASSISTANT: Sure, I am glad to help you.

USER: My itinerary dates are 10/20 and 10/22.

ASSISTANT: May I know your convenient travelling dates? Please hold on for a moment to search for the flights on your route.

USER: Sure, take your time.

ASSISTANT: Thank you for waiting. As per your request, I have found a flight-1010 in UA airlines with 1 drop of flight in between your journey.

USER: Please confirm my ticket in UA airlines.

ASSISTANT: Ok Edwards, your ticket is booked.

USER: Thank you for assisting me.

ASSISTANT: It's our pleasure to help you.