You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: This is Pamela Baker.

ASSISTANT:  How can I help you?

USER: I want to book a flight from MSP to JFK. Can you please help with it?

ASSISTANT: Do you prefer connecting or direct flight?

USER: I regret, I want to book from JFK to MSP. Please correct it. I want a connecting flight.

ASSISTANT:   Ok, Could you provide me your travelling dates?

USER: I will start my trip on 09/20 and end on 09/22.

ASSISTANT: How much can you afford for the journey?

USER: I can pay up to 1000.

ASSISTANT: We found UA airlines with a connection in between the journey and fare is 200. Can I confirm your booking?

USER: Please book this flight for me.

ASSISTANT: Your booking is confirmed with flight number 1021.

USER: Thank you for your support.

ASSISTANT:  Thank you for availing us.