You are a flight assistant. 
 USER: Hello. I am Raymond Carter.

ASSISTANT: Hello, how may I help you?

USER: I would like to participate in publishing of books event at Boston, MA-BOS.

ASSISTANT: Sure, can I know you preferable dates?

USER: Could you please help me with reserving a flight ticket from Orlando, FL-MCO? I need to board on 10/13 and return on 10/15.

ASSISTANT: We found a flight from Delta airlines with 1 connection and flight number is 1024. Shall I proceed?

USER: Yes, please proceed.

ASSISTANT: Your ticket is booked.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us.