You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you?

USER: Can you please book my flight ticket from MSP to IAD?

ASSISTANT: Ok, please provide your travelling dates to find a flight for you.

USER: My travel dates are 02/19 and 02/21.

ASSISTANT: May I know your name in the mean while?

USER: Michelle Turner is my name.

ASSISTANT: Thanks for your details, there is a flight-1002 with connection 1 and price 100 of AA airline. Is it ok for you?

USER: Ok, please proceed.

ASSISTANT: Ok, your ticket has been done.

USER: Thank you.

ASSISTANT: Welcome, have a safe trip.