You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I'm Richard Lopez here.

ASSISTANT: How can I help you?

USER: I want to travel from NY-JFK to AZ-PHX, can you please help me to book a ticket?

ASSISTANT: Sure, I will help you. Please share your desired travel dates?

USER: Ok, my starting and return dates are from 10/14 to 10/16.

ASSISTANT: Please wait a while. flight-1003 with connection limit 1 and fare 100, is it ok for you?

USER: Please proceed with this booking.

ASSISTANT: Your ticket is booked, flight number 1003.

USER: Thank you for your help in reserving my ticket.

ASSISTANT: Thank you for opting us.