You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I support you today?

USER: Can you please reserve me a flight ticket from DFW to EWR?

ASSISTANT: Sure, can you please let me know your travel dates?

USER: My trip dates are 03/02 - 03/04.

ASSISTANT: Is there any connection limit?

USER: I need a direct flight.

ASSISTANT: Do you have any other preferences?

USER: No, thank you asking.

ASSISTANT: Kindly provide your name to proceed further.

USER: Sarah Parker.

ASSISTANT: Ok, please wait for a minute.

USER: Sure.

ASSISTANT: Sorry, there were no flights found with your requirements.

USER: No issues, thank you.

ASSISTANT: Thank you for contacting us.