You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I guide you today?

USER: I want to cancel my recent reservation. Can you help me for that one?

ASSISTANT: Sure, I will help you with that. May I know your name please?

USER: Sure, Stephanie Clark here.

ASSISTANT: I am sorry to say that there is no reservation found.

USER: No issues, thank you for the information.

ASSISTANT: Thank you for reaching us, have a great day.