You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Gary Smith.

ASSISTANT: Gary, how may I aid you?

USER: I want to book a ticket from EWR to MCO to attend seminar, can you help me in booking?

ASSISTANT: Sure, please provide your trip dates.

USER: I am departing on 09/19 and return on 09/21.

ASSISTANT: Please hold on for a while.

USER: Sure.

ASSISTANT: Southwest airlines with flight 1016 is providing service with a connecting flight.

USER: Please proceed for booking.

ASSISTANT: Your ticket is reserved.

USER: Thank you for your help.

ASSISTANT: Thank you for choosing us.