You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you?

USER: Can you please reserve me a flight ticket from PHX to BOS?

ASSISTANT: Sure, please provide your itinerary dates.

USER: My trip dates are 11/04 - 11/06.

ASSISTANT: May I know your connection limit?

USER: I need a single connection.

ASSISTANT: Which class do you prefer?

USER: I am ok to travel in any class.

ASSISTANT: May I know your name?

USER: Laura Wilson here.

ASSISTANT: Please wait for a while.

USER: Ok, My return time should be in the afternoon please make sure.

ASSISTANT: Sure, let me check.

USER: Ok.

ASSISTANT: Sorry Laura Wilson, no flights are available from Boston in the afternoon.

USER: No issues, thank you.

ASSISTANT: Thank you for reaching us.