You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello. How may I help you?

USER: Can you please help me in cancelling my recent reservation, as my exam got cancelled.

ASSISTANT: Yes, can you tell me your name?

USER: Myself, Ryan Collins.

ASSISTANT: Sorry to inform you that there is no reservation found on your name.

USER: Ok, no issues.

ASSISTANT: Thank you for reaching us.

USER: Thank you for checking.