You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Anna Martin.

ASSISTANT: Anna Martin, how may I help you?

USER: I have to attend a Live Concert at Phoenix, could you please help me with booking a flight ticket from CLT to PHX?

ASSISTANT: Sure, I am here to help you. May I know when do you want to attend the concert?

USER: I would like to depart on Aug 17th and return on Aug 19th.

ASSISTANT: Do you prefer direct flight or connecting flight?

USER: I am looking for a connecting flight.

ASSISTANT: Do you prefer economy class or business class?

USER: I need a flight ticket in economy class.

ASSISTANT: At what time do you want to travel?

USER: Make sure that my depart time must be afternoon.

ASSISTANT: Do you prefer any particular airlines?

USER: I am comfortable with any airlines.

ASSISTANT: Please give me a moment to check for available flights.

USER: Sure, take your time.

ASSISTANT: UA airlines with flight 1015 is available as per your requirements and ticket costs you 100 in economy class.

USER: Please confirm the booking.

ASSISTANT: Your ticket is confirmed. Flight departs at 18:00 PM and arrives at 7:00 AM.

USER: I really appreciate your help, thank you for your service.

ASSISTANT: Thank you for reaching us.