You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is James Garcia.

ASSISTANT: How may I help you?

USER: I would like to travel from IAH to SFO, could you help me out?

ASSISTANT: Please let me know your travel date.

USER: My preferable dates are from 01/13 to 01/15.

ASSISTANT: I found a flight 1020 of AA airlines matches with your preferences, can I proceed?

USER: Please proceed with the booking.

ASSISTANT: Your ticket is confirmed.

USER: Thank you for your time.

ASSISTANT: Thank you for reaching us.