You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Pamela Johnson.

ASSISTANT: How may I assist you?

USER: I want to travel from TX-AUS to NC-CLT, can you make a reservation for me?

ASSISTANT: Sure, may I know your travelling dates to travel?

USER: My travel dates are 07/01 and 07/03.

ASSISTANT: Please wait a moment.

USER: Make sure that connection must be 1.

ASSISTANT: Ok, the available flight is exactly matched with your criteria on Delta airline. Shall I proceed?

USER: You can proceed to booking.

ASSISTANT: Ok, your ticket has been done with flight number 1019.

USER: Thank you very much for helping me.

ASSISTANT: Thank you for choosing us, have a safe flight.