You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I want to cancel my recent reservation, as I am not interested to travel. Can you please help me with this?

ASSISTANT: May I know your name to cancel your ticket?

USER: I am Justin Thompson.

ASSISTANT: Please give me a moment to check your ticket status.

USER: Sure.

ASSISTANT: Sorry Justin, no reservation is found by your name.

USER: Ok, no problem.

ASSISTANT: Thank you for contacting us.

USER: Thank you.