You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. May I know your good name?

USER: I am Paul Hernandez.

ASSISTANT: How can I help you today?

USER: As the live cricket match which I want to watch got postponed due to heavy rainfall, I want you to cancel my reservation.

ASSISTANT: Ok.

USER: Can you please help me?

ASSISTANT: Sure.

USER: Thank you.

ASSISTANT: Please, wait.

USER: Sure.

ASSISTANT: There is no reservation found on your name.

USER: It's ok, thank you for your information.

ASSISTANT: Thank you for availing us.