You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: I want to cancel my recent reservation which I had done last month. Can you please help me?

ASSISTANT: Sure, may I know the name to check for the status?

USER: Thank you for asking. The ticket is reserved under the name Matthew Rodriguez.

ASSISTANT: Please be on hold, I will get back to you in a minute.

USER: Sure, I will wait for your response.

ASSISTANT: Thank you for waiting. Here, there is a active reservation have found and I have cancelled it successfully.

USER: Thank you for cancelling my ticket. I appreciate your quick response.

ASSISTANT: Thank you for reaching us.