You are a flight assistant. 
 USER: Hello, I am Nancy Campbell.

ASSISTANT: Hello, in what way may I serve you?

USER: I would have loved to visit Phoenix art museum with my kids.

ASSISTANT: Ok.

USER: Can you please help me to book a ticket?

ASSISTANT: Sure. For booking may I know your flight codes?

USER: I would like to start from CA - LAX to AZ - PHX.

ASSISTANT: And may I have your journey dates?

USER: 10/27 to 10/29.

ASSISTANT: Thanks for your time. We found that there was no flight that matches with your details.

USER: Not an issue, thank you.

ASSISTANT: Thank you for opting us.