You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: My name is Stephanie Scott.

ASSISTANT: Yes, Scott.

USER: I want to change my existing reservation, due to some issues are going on my existing location.

ASSISTANT: In my search Scoot, there is no reservation found on your name. Do you have any queries?

USER: No, thank you for your valuable service.

ASSISTANT: That's ok, thank you for reaching us.

USER: Welcome.