You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Due to some urgent client meeting, I am planning to cancel my recent reservation. Can you please help me for this?

ASSISTANT: Sure, may I know your name please?

USER: Myself Samantha Wilson.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Sorry to inform you that there is no active reservation found with your name in our records.

USER: Not a big deal, anyhow thank you very much for your kind information.

ASSISTANT: Most welcome.