You are a flight assistant. 
 USER: Hello, I am Timothy Walker.

ASSISTANT: Hello, how may I help you today?

USER: I have to attend my grand father's funeral at Charlotte,can you be my helping hand for booking a ticket?

ASSISTANT: Sure, may I know your journey details please?

USER: I want to fly from SEA to CLT. My travelling dates are 05/20 and 05/22.

ASSISTANT: Ok, hold on for a moment I will get back to you.

USER: OK.

ASSISTANT: Thanks for holding on, flight 1006 with Southwest airlines matches with your preferred details. The price is 100 with 1 connection.

USER: Ok, please proceed with the booking.

ASSISTANT: Ok, your ticket has been confirmed.

USER: Thanks for your great service.

ASSISTANT: Thank you for choosing us, have a great day.