You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello,. How may I help you?

USER: I want to cancel my reservation as my adventure trip got cancelled. Can you help me?

ASSISTANT: Please let me know your name?

USER: Donna Gonzalez, is my name.

ASSISTANT: Ok. Reservation exists.

USER: Ok, please cancel it.

ASSISTANT: Sure. Reservation is cancelled.

USER: Thanks for your support and help.

ASSISTANT: Thanks.