You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you today?

USER: My name is Sarah Williams.

ASSISTANT: Yes Sarah.

USER: I have a meeting to attend at Oakland. Can you help me in booking a ticket from JFK to OAK?

ASSISTANT: Sure, I glad to help you with that, please share your travelling dates?

USER: The planned trip dates are 12/29 and 12/31.

ASSISTANT: There is a flight in Southwest airline with connection 1 as per your details, can I proceed to booking?

USER: Please book the ticket.

ASSISTANT: Your ticket is confirmed by flight number 1006.

USER: Thank you for your help.

ASSISTANT: It's my pleasure. Have a nice day.