You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: Nicholas Martinez here. Can you cancel my flight ticket reservation?

ASSISTANT: Sure, I am here to help you. Please wait for a moment.

USER: Sure.

ASSISTANT: I found your reservation would you like me to cancel it.

USER: Sure.

ASSISTANT: Thank you for reaching us and have a great day.

USER: Not a problem. Thank you.