You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you at this moment?

USER: I want to cancel my recent reservation, can you please help me out?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: Can I have your name please to check your reservation status?

USER: Sure, my name is Jeffrey Wright.

ASSISTANT: Ok, please wait a moment to check your reservation.

USER: Ok, I will wait for your response.

ASSISTANT: Sorry Jeffrey Wright, no reservation has found under your name to cancel.

USER: It's ok, thank you for the information.

ASSISTANT: Thank you for choosing us, have a good day.