You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: Myself Robert Wilson.

ASSISTANT: Nice to meet you Wilson.

USER:  I want your help in cancelling my recent reservation as I am not able to catch flight according to my pre-planned timings.

ASSISTANT: Ok, hold on for a moment Wilson.

USER: Ok.

ASSISTANT: Sorry to say this Wilson, we did not find any reservation with your name.

USER: That's ok. Thank you.

ASSISTANT: Thank you for reaching us.