You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you for the day?

USER: Can you help me with the cancellation of my reservation?

ASSISTANT: Sure, may I know your good name?

USER: Please check for the booking which I had done on the name Melissa Moore.

ASSISTANT: Please wait for a moment.

USER: Ok, please take your time.

ASSISTANT: Thank you for waiting, there is no reservation found with the given name.

USER: That is ok, thank you for assisting me.

ASSISTANT: Thank you.