You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you?

USER: I need to change my reservation due to my planned event got postponed. So please help me with changing my reservation.

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Please tell me your name to check the reservation status.

USER: Sure, myself Scott Hill.

ASSISTANT: Sorry Hill, I didn't found any reservation in our database with your name.

USER: Oh! It might not be booked properly while booking. Anyway, thank you for your time.

ASSISTANT: You are welcome. Thank you for consulting us.

USER: Most welcome.