You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: I am Janet Carter, want to cancel my recent reservation. Will you please help me?

ASSISTANT: Sure, Janet. Please give me a moment.

USER: Sure.

ASSISTANT: Sorry Janet, there is no reservation found under your name.

USER: It's alright, thank you.

ASSISTANT: Thank you for communicating us.