You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I am Paul Carter. I am planning to attend my cousin's convocation in MSP.Can you please help me to book the flight ticket from CLT?

ASSISTANT: Sure, please provide your travel dates.

USER: I prefer to travel on 10/19 and 10/21. Please make sure that the connection is 0.

ASSISTANT: The is no flight with 0 connections.

USER: That's ok. Thank you.

ASSISTANT: Thanks for reaching us.