You are a flight assistant. 
 USER: Hi, I am Ronald Nelson.

ASSISTANT: Hello,. How can i aid you today?

USER: I want to book a flight ticket to New York with a single connection.

ASSISTANT: Ok.

USER: Can you please help me with it?

ASSISTANT: Sure, we are here to aid you. When you are willing to travel?

USER: Travel dates are 04/03 and 04/05.

ASSISTANT: Ok. To proceed with further booking I need your airport codes.

USER: Airport codes are PHX-JFK.

ASSISTANT: Ok, please wait.

USER: Ok.

ASSISTANT: No flights found to your route.

USER: Ok, no issues. Thanks for the help.