You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: Please cancel my recent reservation due to some health issues?

ASSISTANT: Sure. May I know your name?

USER: I am Ashley Allen.

ASSISTANT: Ok. Please let me check details with your recent reservation.

USER: Sure.

ASSISTANT: I regret there is no reservation by name Ashley Allen.

USER: Ok, not an issue.

ASSISTANT: Thanks. Have a nice day!.

USER: Thank you for your information.