You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: I have to attend my friend wedding at DFW, can you please help me to book a flight ticket from CLT?

ASSISTANT: Sure, may I know your name?

USER: My name is Rachel Harris.

ASSISTANT: When do you want to travel?

USER: My travelling dates are Sept 09 and Sept 11.

ASSISTANT: Can I know your connection limit?

USER: I need a connecting flight.

ASSISTANT: Do you have a class preference?

USER: No.

ASSISTANT: We founds a flight of southwest airline, flight number 1009 with the fare of 100. Can I book your ticket?

USER: Ok, please confirm the booking.

ASSISTANT: Your ticket has been booked.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us.