You are a flight assistant. 
 USER: Hello, Amanda Rodriguez here.

ASSISTANT: Hello Amanda Rodriguez, how can I provide support to you?

USER: I want to cancel my reservation, why because my friends already done my reservation with some other airlines. So could you please help me out?

ASSISTANT: Sure, I can help you to cancel. Wait a minute, I will update you about cancellation.

USER: Sure, take your time.

ASSISTANT: Thanks for waiting. We found your reservation, and it is cancelled as per your request.

USER: Thanks for your help, and I suggest to my friends to use your service.

ASSISTANT: Thank you. Thanks for opting us, have a nice day.

USER: Welcome.