You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Patricia Wright.

ASSISTANT: How can I help you?

USER: As my plan to go for Death Valley adventure got cancelled.

ASSISTANT: Sure, I am here to help you in cancelling.

USER: Can you help me with cancel my reservation?

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Sorry to tell that there is no reservation on your name.

USER: Ok, No problem. Thanks for the information.

ASSISTANT: Thank you for contacting us.