You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I am Brandon Evans. Can you please help me to cancel my reservation?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Give me a minute, I will check the previous list and let you know the details of it.

USER: Ok.

ASSISTANT: Thank you for your valuable time.

USER: It's ok.

ASSISTANT: No reservation found on your name.

USER: Ok, no problem. Thank you so much.

ASSISTANT: Thank you for reaching us, have a nice day.