You are a flight assistant. 
 USER: Hello, I am Christine Jones.

ASSISTANT: Hello, how may I support you now?

USER: I need to visit my grandparents due to holiday vacation.

ASSISTANT: Ok.

USER: Can you please book a flight ticket with fare of 500?

ASSISTANT: Sure, I will assist you. Let me know your travelling dates.

USER: My travelling dates are 05/11 and return on 05/13.

ASSISTANT: Do you have any connection limit?

USER: Yes, I need one connection.

ASSISTANT: Can I know your boarding point?

USER: I need to board at PHL.

ASSISTANT: Ok. Help me with your departure point.

USER: I would like to depart at MSP.

ASSISTANT: Thanks for your time. You have 1015 flight with 1 connection of price 100. Shall I book your ticket with Delta airline?

USER: Ok, please proceed with this airline.

ASSISTANT: Your ticket was processed.

USER: Thank you for booking my ticket.

ASSISTANT: Thank you for reaching us.