You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?

ASSISTANT: Sure. Can I know your name?

USER: I am Patricia Adams.

ASSISTANT: Give me a minute.

USER: Ok, I will wait.

ASSISTANT: Thanks for your time.

USER: My pleasure.

ASSISTANT: We didnt found any reservation by this name.

USER: Anyway, thanks for the information.

ASSISTANT: Thank you for consulting us.