You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I am Alexander Martin.

ASSISTANT: Happy to meet you Alexander Martin.

USER: I would like to cancel my reservation as I am moving to my hometown, can you please help me out?

ASSISTANT: Sure, please wait a moment.

USER: Ok, thank you.

ASSISTANT: As per your name there is no reservation found in our database.

USER: Ok no problem, thank you for your services.

ASSISTANT: Ok, thanks for reaching us.