You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: Can you book a business class ticket from IAH to MSP?

ASSISTANT: Sure, let em know your travel dates please?

USER: My planned travel dates are Aug, 25 and Aug, 27.

ASSISTANT: May I know your connection limit?

USER: I need single connection.

ASSISTANT: Do you need any other specifications?

USER: No.

ASSISTANT: Can I know your name please to proceed further?

USER: Michelle Moore.

ASSISTANT: Sorry to inform you that there are no flight services available on your given details.

USER: That's ok, not an issue. Thank you.

ASSISTANT: Thanks for contacting us.