You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you today?

USER: I am planning to cancel my recent reservation. Can you please help me for this?

ASSISTANT: Sure, I will help you with that. May I now your name please?

USER: Thank you very much for quick access, myself Eric Williams.

ASSISTANT: I am sorry to say that there is no flight reservation found under your name.

USER: Not a big deal, anyhow thank you very much for checking the reservation status.

ASSISTANT: Thank you for reaching us.