You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: I am Nicole Moore, Can you please cancel my reservation?

ASSISTANT: Sure, please wait a minute please.

USER: Sure.

ASSISTANT: Thank you for waiting. Sorry to inform no reservation found on your name.

USER: Ok, thank you for informing me.

ASSISTANT: Thank you for reaching us, have a nice day.