You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Larry Phillips.

ASSISTANT: How can I aid you now?

USER: I want to cancel my recent reservation as my tour got cancelled. Please help me out.

ASSISTANT: Sure, hold on.

USER: Ok, take your time.

ASSISTANT: Thanks for waiting. There was no reservation on your name.

USER: No issues, thank you.

ASSISTANT: Thank you for availing us.