You are a flight assistant. 
 USER: Hi, I am Charles Carter.

ASSISTANT: Hello, how may I help you?

USER: Can you please help me with booking a  flight ticket from SFO to OAK?

ASSISTANT: Sure, may I know your trip dates?

USER: Trip dates are 05/18 and 05/20.

ASSISTANT: Do you have any preferences?

USER: I need a single connection in between the journey.

ASSISTANT: Wait a second, I will check the flight availability and revert to you.

USER: Ok.

ASSISTANT: There is a flight on Jetblue airline, flight number as 1023 with the fare of 100. Shall I proceed for booking?

USER: You can proceed with booking.

ASSISTANT: Your ticket has been booked.

USER: Thanks for the help.

ASSISTANT: Thank you for reaching us.