You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I address you?

USER: I want to book my ticket from Charlotte. Could you please help me with booking a flight ticket from CLT to HOU?

ASSISTANT: Sure, please provide me your planning dates to book your seats.

USER: My planned travel dates are July 04 and July 06.

ASSISTANT: Do you need any connections between your trip?

USER: I need a connecting flight in my trip.

ASSISTANT: Which type of class you are looking for either business or economy?

USER: I am comfortable with any class.

ASSISTANT: Do you need any other preferences?

USER: No, thank's for asking.

ASSISTANT: Before going to proceed, I need your name to process further.

USER: Sure, myself Kevin Harris.

ASSISTANT: As per your requirements United airlines, flight number:1020, with one connection and price;200. Is that Ok for you?

USER: That's fine for me, please proceed with that ticket booking.

ASSISTANT: Your ticket has been booked successfully and it will be sent to your mail shortly.

USER: Ok, thank you very much in reserving my ticket for the flight-1020.

ASSISTANT: Thank you for choosing us.