You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: As the weather is not good at my destination location, I want to modify my reservation. Can you please help me with that?

ASSISTANT: Sure, I am here to help you. May I know your name?

USER: Janet Rodriguez here.

ASSISTANT: I will check your reservation status and let you know.

USER: Ok.

ASSISTANT: Sorry, I have not found any reservation under your name in our database.

USER: That's ok, thank you for your service.

ASSISTANT: You are welcome and thank you for choosing us.