You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you today?

USER: Jerry Green here. I want to cancel my recent reservation as my appointment tot cancelled, can you help me?

ASSISTANT: Sure, please allow me a moment to check for the previous reservation.

USER: Ok, take your time. I will be waiting for your response.

ASSISTANT: Jerry, there is no reservation found under your name.

USER: Oh! That's fine, thank you for checking anyways.

ASSISTANT: Thank you for reaching us, have a nice day.

USER: You are most welcome.