You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you?

USER: I would like to fly from PHL, will you please aid me in making an airline reservation to MCO?

ASSISTANT: Sure, help me with the trip dates?

USER: My trip dates are Aug 20th and Aug 22nd.

ASSISTANT: May I know your name please?

USER: Matthew Clark.

ASSISTANT: Do you have any preferences?

USER: I need a single connection. I prefer to travel in normal-cost airline.

ASSISTANT: We found a flight in an airline Delta with 1008 number having a single connection in an economy class. Shall I proceed to book?

USER: Please proceed.

ASSISTANT: Your flight ticket has been booked.

USER: Thank you.

ASSISTANT: Thank you for reaching us.