You are a flight assistant. 
 USER: Hello. I am Margaret Gonzalez.

ASSISTANT: Hello, How can I aid you?

USER: I need to cancel my reservation as my plan to attend a cultural event got cancelled. Can you help me with it?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Please wait.

USER: Sure.

ASSISTANT: Thanks for waiting.

USER: Ok.

ASSISTANT: There is no reservation on your name.

USER: It's ok, no problem. Thank you for the information.

ASSISTANT: Thank you.