You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I support you today?

USER: I need to cancel my reservation due to some issues, can you help me out?

ASSISTANT: Sure, please share me your good name.

USER: Myself Kimberly Hill.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Your reservation is cancelled successfully.

USER: That's great job, Thank you for your help.

ASSISTANT: Thank you for opting us.