You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: My name is Shirley Harris, I want to cancel my recent reservation. Can you please help me out?

ASSISTANT: Sure, I am here to help you out. Please give me a moment to check your reservation status.

USER: Ok.

ASSISTANT: Sorry, we have checked our reservation list, but there is no reservation found on your name.

USER: No problem. Anyway, thank you for checking.

ASSISTANT: Thank you for reaching us.