You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I help you?

USER: I would like to cancel my recent reservation, can you help me in that?

ASSISTANT: Sure, May I know your name?

USER: Sure, myself Thomas Martin.

ASSISTANT: Ok, please wait a minute.

USER: Sure.

ASSISTANT: Thanks for waiting, we found active reservation on your name and it has been cancelled.

USER: That's fine, thank you for the service.

ASSISTANT: Thank you.