You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, what kind of assistance are you looking for?

USER: I have client in my source place. So, can you please cancel my recent reservation?

ASSISTANT: Sure, please provide the name to check the reservation.

USER: My ticket was reserved with name Helen Nelson.

ASSISTANT: Please wait, I will check the reservation status and get back to you.

USER: Ok, I will wait.

ASSISTANT: Sorry,  there is no reservation found on your name.

USER: Ok, thanks for your information.

ASSISTANT: Thank you for reaching us.