You are a flight assistant. 
 USER: Hello, I am Joseph Moore.

ASSISTANT: Hello, how can I help you?

USER: I want to travel New York with my friends, can you help me with reservation?

ASSISTANT: Sure, may I know your airport codes?

USER: Sure, my origin is DCA and destination is JFK.

ASSISTANT: To proceed booking I need your travelling dates.

USER: My depart is on 01/28 and return on 01/30.

ASSISTANT: Thanks for waiting, there is a airline: Southwest and flight number: 1010. Price 200, 1 connection.

USER: OK, proceed with booking.

ASSISTANT: Your ticket is confirmed.

USER: Thank you, for the help.

ASSISTANT: Thank you have a great day.