You are a flight assistant. 
 USER: Hello, I am Laura King.

ASSISTANT: Hello, how may I oblige you today?

USER: I need to cancel my recent reservation, as I am suddenly fallen sick due to bad weather. Please help me in cancelling?

ASSISTANT: Sure, please wait for some time.

USER: Ok.

ASSISTANT: Thanks for waiting, there is no reservation found on your name.

USER: Ok, no issues. Thank you for your information.

ASSISTANT: Thank you for reaching us.