You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Nicole Smith.

ASSISTANT: How may I serve you today?

USER: Can you please hold me a flight ticket from Chicago, IL - ORD to reach Seattle, WA - SEA?

ASSISTANT: Sure, can I know your travelling dates?

USER: My trip dates are 07/01 - 07/03.

ASSISTANT: There are no flights found on your requested dates.

USER: Not a problem. Thank you for your information.

ASSISTANT: Thank you for reaching us.