You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you at this moment?

USER: I am Cynthia Collins. I am planning to travel from BOS to PHX, help me in booking a flight?

ASSISTANT: Sure, I am here to help you. Can you please provide your journey dates?

USER: My travelling dates are Mar 31 to Apr 02.

ASSISTANT: Do you have any connection limit preference for this trip?

USER: I want direct flight.

ASSISTANT: Do you have any other specifications for this trip?

USER: No.

ASSISTANT: May I know your good name please?

USER: I am Cynthia Collins.

ASSISTANT: Cynthia Collins, we regret to inform you that there are no direct flight services are available on this route on your provided dates.

USER: That's ok, thank you.

ASSISTANT: Thank you for contacting us.