You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, what can I do for you?

USER: I need to cancel my reservation as my meeting got cancelled due to some technical issues. Can you please help me?

ASSISTANT: Sure, please give me a minute.

USER: Ok.

ASSISTANT: May I know your name?

USER: I am Joshua Martinez.

ASSISTANT: Sorry, there was no reservation found on your name.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you.