You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: Can you guide me in changing my recent reservation?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: May I know your good name?

USER: I am Brandon Taylor.

ASSISTANT: Please give me a minute.

USER: sure,.

ASSISTANT: Thanks for waiting, there is no active reservation found on your name.

USER: Its ok, thank you.

ASSISTANT: Thank you for choosing us.