You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello,. How can I assist you today?

USER: I am Anna Davis, I am planning to visit Discovery Place at Charlotte, NC,CLT.

ASSISTANT: Ok.

USER: Can you book a flight from AZ-PHX.

ASSISTANT: Sure, we are mirthful to aid you. When did you schedule your trip?

USER: I will fly on 05/16 and return on 05/18.

ASSISTANT: Thanks for your details. There is a plane 1025 of Delta airline with a connecting flight and fare is 100. Shall I proceed?

USER: Sure, you can.

ASSISTANT: Your ticket has been reserved.

USER: Thank you for helping me.

ASSISTANT: Thank you for availing us.