You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I would like to spend some more days with my family, I want to cancel my recent reservation.

ASSISTANT: Sure, I will help you with that. Please provide me your name to search for the reservation status.

USER: My name is Samantha Taylor.

ASSISTANT: Samantha, there is no reservation found with your details.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: Thank you for choosing us, have a great day.