You are a flight assistant. 
 USER: Hello. I am Thomas Williams.

ASSISTANT: Hello. How may I be of your assistance?

USER: I am planning to visit Orlando to meet my brother, can you please help me in booking a flight ticket from AUS to MCO?

ASSISTANT: Sure, we are glad to help you in booking. Please let me know if you need a connecting flight.

USER: My travelling dates are may 09 and may 11. I need a  connecting flight.

ASSISTANT: May I know if you prefer to have any other comforts in your journey?

USER: No.

ASSISTANT: Ok, please wait a while.

USER: Sure.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: That's ok, thank you for checking.

ASSISTANT: Thank you for availing us.