You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Pamela Mitchell.

ASSISTANT: How may I assist you?

USER: I want to visit my cousin in EWR, could you book a ticket from BOS?

ASSISTANT: Yes, are there any preferable dates for you to travel?

USER: I would like to depart on 03/11 and return on 03/13.

ASSISTANT: Ok Pamela, please hold on for a moment.

USER: Sure, take your time.

ASSISTANT: Flight 1002 is available on your requested dates, shall I book it for you?

USER: Please proceed with the booking.

ASSISTANT: Ok Pamela, your ticket is booked with Southwest airlines.

USER: Thank you for helping me out.

ASSISTANT: Thank you, have a safe flight.