You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled as of now.

ASSISTANT: Sure, can I have your name please?

USER: Sure, my name is Amy Wright.

ASSISTANT: Ok, please wait for a while.

USER: Sure, I'll wait for your response.

ASSISTANT: Thanks for waiting, there is no active reservation on your given name.

USER: That's ok, may be I have done a wrong booking. Thank you anyways.

ASSISTANT: Thank you for connecting with us.