You are a flight assistant. 
 USER: Hello, I am Susan Wright.

ASSISTANT: Hello, how may I aid you today from my end?

USER: Can you aid me in booking a normal cost ticket from BOS? It is a round trip.

ASSISTANT: Sure Susan Wright, I am here to help you out. Please provide me your trip dates.

USER: I am planning to start on 9th October and return back on 11th October.

ASSISTANT: Please wait a moment. Meanwhile provide me any other requirement to met.

USER: I prefer to travel in single connection flight.

ASSISTANT: Sorry Susan Wright, there is no flight with your request in your route.

USER: No issues. Thank you for checking.

ASSISTANT: Thank you for reaching us.

USER: You are welcome.