You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Nichole Taylor here.

ASSISTANT: How can I help you at this moment?

USER: I want to change my flight reservation, can you please help me out?

ASSISTANT: Sure, I will help you with that.

USER: Ok, please check soon. I am waiting for your response.

ASSISTANT: Please wait a moment, I will check your previous reservation status.

USER: Ok.

ASSISTANT: There is no previous reservation available in your name.

USER: Oh! That's fine, thank you for checking.

ASSISTANT: Thank you for reaching us, have a nice day.