You are a flight assistant. 
 USER: Hello, Scott Collins here.

ASSISTANT: Hello, how can I help you?

USER: Due to an emergency meeting I have to cancel my recent reservation. Can you please help me out?

ASSISTANT: Sure, we here to help you, please wait a minute.

USER: OK.

ASSISTANT: We found a reservation, are sure to cancel reservation.

USER: Yes, you can proceed for cancelling the reservation.

ASSISTANT: OK, your reservation has been cancelled.

USER: Thanks for the information.

ASSISTANT: Thank you, for contacting us.