You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Jennifer Garcia.

ASSISTANT: How can I aid you?

USER: I would lie to change my recent reservation due to some personal issues, will you help me with that?

ASSISTANT: Sure, I am here to help you.

USER: Thank you for accepting my request.

ASSISTANT: Please, give me a moment to check with that and I will get back to you.

USER: Ok, I will wait for your response.

ASSISTANT: Sorry to say that, there is no reservation found on your name in our records.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: Thank you for reaching us.