You are a flight assistant. 
 USER: Hello, I am Kenneth Parker.

ASSISTANT: Hello, how can I help you today?

USER: As my schedule of going to a movie got cancelled, can you please help me in cancelling my reservation?

ASSISTANT: Sure, please wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting, no reservation found on with your name.

USER: Ok, no issues.

ASSISTANT: Thank you for connecting with us.

USER: Than you for your information.