You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Jennifer Baker.

ASSISTANT:  Jennifer Baker. How can I help you?

USER: I would like to book a ticket to Austin, can you please book me a ticket from MSP to AUS?

ASSISTANT: Sure, can you provide me with Travel dates?

USER: I am travelling on these dates July 11th and 13th.

ASSISTANT: Do you have any class preferences?

USER: I don't have any class preference.

ASSISTANT: Is there any time concern?

USER: I need a single connected flight.

ASSISTANT: Are there any connection limits?

USER: I need a single connected flight.

ASSISTANT: Do you care for airline preferences?

USER: I prefer normal cost.

ASSISTANT: Are there any other requirements?

USER: I prefer departure time in the morning and return time in the afternoon.

ASSISTANT: Give me a moment.

USER: Sure.

ASSISTANT: I regret to inform that there are no flights with your preferred requirements.

USER: Ok no problem, thank you for your services.

ASSISTANT: Thank you for approaching us.