You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you today?

USER: I would like to change my reservation which is under my name. Can you please help me with that?

ASSISTANT: Sure, please share your good name?

USER: Sure, my name is Cynthia Taylor.

ASSISTANT: Please hold a moment, I will check and revert to you.

USER: Sure, take your time.

ASSISTANT: Thank you for waiting, there is no recent reservation found with the given name.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Thank you for contacting us.