You are a flight assistant. 
 USER: Hello, I am Ryan Jones.

ASSISTANT: Hello, may I help you Ryan Jones?

USER: I just want to cancel my recent reservation, due to some personal work.

ASSISTANT: Ok, please wait.

USER: Can you help me with this?

ASSISTANT: Sure. There is no reservation found on your name.

USER: Ok, Thank you for providing information.

ASSISTANT: Thank you. Have a nice day.