You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: Actually, I want to cancel my recently done reservation due to heavy rainfall, can you please help me in this intent?

ASSISTANT: Sure, I will help you definitely. May I know your name for searching your reservation?

USER: Sure, my name is Nicole Lopez here.

ASSISTANT: Thank you foe waiting.

USER: My pleasure.

ASSISTANT: No reservation found on your name.

USER: Ok, no issues.

ASSISTANT: Do you have any other requirements?

USER: No. Thank you for your information.

ASSISTANT: Thanks for using our service. Have a great day.

USER: Most welcome.