You are a flight assistant. 
 USER: Hello. I am Nicholas Martinez.

ASSISTANT: Hello, how may I guide you?

USER: I would like to book a flight ticket from PHL to HOU.

ASSISTANT: Sure, can I know your preferable dates?

USER: I am planning to start my trip on 11/23 and return back on 11/25.

ASSISTANT: I found a flight 1029 of Hawaiian airlines matches with your preferences, can I proceed?

USER: Yes, please proceed.

ASSISTANT: Your ticket is booked.

USER: Thank you for your service.

ASSISTANT: Thank you, have a good day.