You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: I am Donald Taylor. I want to cancel my recent reservation due to heavy rains cricket match has stopped.

ASSISTANT: Sure, I can help you.

USER: Can you please help me with it?

ASSISTANT: Sure. Give me a minute.

USER: Sure.

ASSISTANT: Thanks for your time.

USER: OK.

ASSISTANT: We didnt found any reservation by this name.

USER: Not a problem, thanks for the information.

ASSISTANT: Thank you for contacting us.