You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I would like to cancel my recent reservation, can you help me in that?

ASSISTANT: Sure, I can cancel your reservation right now. Before that I need to know your good name please?

USER: Sure, myself Laura Lee.

ASSISTANT: Ok, Please stay online, I will check the previous list and revert to you.

USER: Sure, I will wait for your response.

ASSISTANT: Thanks for remaining so positive. We are sorry to say that, there is no active reservation found on your name.

USER: That's ok, no problem. Thank you for the information.

ASSISTANT: Thanks for reaching us.