You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I guide you?

USER: Myself Amanda Williams. I just want to cancel my reservation.

ASSISTANT: Sure Amanda, hold on for a moment.

USER: Sure.

ASSISTANT: I'm sorry, there are no reservations with your name.

USER: Ok, thank you for your help.

ASSISTANT: Thank you, have a good day.