You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I guide you?

USER: Rebecca King here. I just want to cancel my reservation, could you please help me?

ASSISTANT: Sure, please hold on for a moment.

USER: Sure, take your time.

ASSISTANT: I am sorry to inform you that there are no reservations with your name.

USER: No issues, thank you for the information.

ASSISTANT: Thank you, have a good day.