You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, welcome to our agency.

USER: My name is Carol Rodriguez.

ASSISTANT: How may I guide you, Carol?

USER: I need to submit my company account files to my head office located at Philadelphia. Can you help me in booking a ticket?

ASSISTANT: Ok Carol, which airports do you choose as your source and destination?

USER: Well, I would like to travel from AUS airport to PHL terminal.

ASSISTANT: When would you like to plan your journey?

USER: I would like to plan my journey on 11/29.

ASSISTANT: Carol, do you have any plans for return journey?

USER: Yes, I do. Please check the return flight on 12/01.

ASSISTANT: Please wait for a minute while I check for the availability of flights.

USER: Sure, take your time.

ASSISTANT: I found a flight with Spirit airlines available with price 200. It has very limited seats as it is a festive season. Shall I reserve the ticket for you?

USER: Details seems perfect, please book the ticket.

ASSISTANT: I have confirmed the ticket and the flight number associated with it is 1014. You need to provide the e-ticket sent to you at the check-in counter.

USER: Thank you for your quality service, I will refer my friends to make use of your service.

ASSISTANT: Thank you, have a safe journey.

USER: You are welcome.