You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.

ASSISTANT: Let me know your name.

USER: Sure, my name is Cynthia Smith.

ASSISTANT: Sorry, no reservation found by your name.

USER: That's ok, thank you for giving the information anyways.

ASSISTANT: Thank you.