You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Brandon Wilson.

ASSISTANT: How may I serve you for the day?

USER: As I fallen sick due to bad weather conditions, I want to cancel my recent reservation. Can you help me with that?

ASSISTANT: Sure, I will help you. Please, standby.

USER: Sure.

ASSISTANT: Thank you for your time. There is  no reservation found on your name.

USER: No issues.

ASSISTANT: Thank you for reaching us.

USER: Thank you for your quick service.