You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I serve you today?

USER: Larry Gonzalez here. Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?

ASSISTANT: Sure, I will help you with that. Please wait for a moment.

USER: Ok, I will wait.

ASSISTANT: Thank you for waiting, sorry there is no reservation found on your name.

USER: Anyway, thanks for the information.

ASSISTANT: Thank you for visiting us, thank you for visiting us.