You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: Can you help me in doing a reservation from CLT to SEA?

ASSISTANT: Sure, can you please let me know your trip dates?

USER: My trip dates are Feb 07 to 09.

ASSISTANT: Would you like to fly with connecting flight or direct flight?

USER: I need a connecting flight.

ASSISTANT:  Is there any other preferences that you would like to add before booking?

USER: Please ensure that my depart time must be in evening.

ASSISTANT: If you can help me with your name, I can check with the availability of flights.

USER: Kenneth Garcia here.

ASSISTANT: Thanks for sharing your details, we are unable to provide flight in between your journey routes.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you for reaching us.