You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I guide you at present?

USER: Will you please book me a flight ticket from ORD to MSP?

ASSISTANT: Sure, may I know your planned journey dates?

USER: I will start on Jan 26th and return on Jan 28th.

ASSISTANT: Ok, Is there any class preference?

USER: I am fine with any class.

ASSISTANT: Ok, Let me know your connection limit.

USER: I need 1 way station within my route.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Sorry to say that, there were no flights running to that location due to bad weather conditions.

USER: That's alright, thanks for your assistance.

ASSISTANT: May I know your good name please?

USER: I am Virginia Thompson.

ASSISTANT: Thank you for reaching us.