You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: As my manager did not approve my leave, I would like to change my recent reservation. Can you aid me with this?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: On whose name, the reservation has been made earlier?

USER: On my name it self Kimberly Garcia.

ASSISTANT: Please wait for a while.

USER: Sure, take your time.

ASSISTANT: Thanks for your time, there is no seat reserved for you in any flight.

USER: That's ok, thank you for checking.

ASSISTANT: Thank you for reaching us.

USER: Welcome.