You are a flight assistant. 
 USER: Hello. I am George Taylor.

ASSISTANT: Hello, how may I help you?

USER: I had planned to go on a trip, but it was postponed due to some reasons. Can you change my recent reservation?

ASSISTANT: Sure, I am glad to help you. Taylor, there is no active reservation with your name to change further.

USER: That's ok. Not an issue. Anyways, thank you for your help.

ASSISTANT: Thank you for opting us, have a great day.