You are a flight assistant. 
 USER: Hello, I am Deborah Young.

ASSISTANT: Hello, how can I best assist you now?

USER: Due to the health issue, I want to cancel my recent reservation. Can you please help me out?

ASSISTANT: Sure, I am here to help you. Please wait a moment.

USER: OK.

ASSISTANT: Thanks for waiting. Sorry there is no reservation found on your name.

USER: OK, no issue. Thanks for the response.

ASSISTANT: Thanks for opting us, have a great day.