You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I aid you?

USER: I am Virginia Perez here, I want to reserve my ticket from PHX to IAD, can you please help me?

ASSISTANT: Sure, I am here to help you out. May I know your travelling dates please?

USER: Sure, my planned dates of journey are from 11/21 to 11/23.

ASSISTANT: Wait a moment please.

USER: Sure, take it.

ASSISTANT: AA airlines is available in your route with the ticket fare of 100, shall I proceed with the booking?

USER: Ok, please book it.

ASSISTANT: Your ticket is booked with the flight-1012.

USER: Thank you for your help in booking my ticket.

ASSISTANT: Thank you for reaching us.