You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: I made a reservation earlier to go for a trip with my friends, due to important meeting with my share holders I want to cancel my recent reservation?

ASSISTANT: Sure, I will help you with that. Please mention your good name.

USER: William Gonzalez is my name.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: I found your reservation and cancelled it successfully.

USER: Thank you a lot.

ASSISTANT: Thank you for reaching us.