You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Nicole Anderson.

ASSISTANT: How can I assist you?

USER: I would like to attend my music concert in AUS, can you help me in booking from PHL?

ASSISTANT: Sure, may I know your journey dates please?

USER: My journey dates are 04/14 to 04/16.

ASSISTANT: Please wait for a minute.

USER: Sure.

ASSISTANT: I found a flight in AA airlines available with price 200. Shall I book the ticket for you?

USER: You can reserve it.

ASSISTANT: Your ticket is confirmed and the flight number is 1028.

USER: Thank you for helping.

ASSISTANT: Thank you for contacting us, have a good day.