You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you?

USER: I am Michelle Garcia. I want to cancel my recent reservation, due to health issue. Can you help me out?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please, wait a minute.

USER: Sure.

ASSISTANT: Thanks for your time, there is no reservation found on your name to proceed for cancellation.

USER: Not an issue. Thank you for quick response.

ASSISTANT: Thank you for availing us.