You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I be there for you?

USER: I am Kevin Carter. Due to emergency I need to cancel my recent reservation as my exams got cancelled, Can you please help me with that?

ASSISTANT: Sure, let me check the status and revert you.

USER: Sure.

ASSISTANT: We could not find any reservation by the name you provided.

USER: Ok, no problem. Thanks for your information.

ASSISTANT: Thank you for reaching us.