You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: Can you please help me in booking a flight ticket from MCO to DCA?

ASSISTANT: I am here to help you with your concern. Sure, can you please let me know your trip dates?

USER: My trip dates are May 14th and May 16th.

ASSISTANT: Would you like to fly with connecting flight or direct flight?

USER: I would like to fly with connecting flight.

ASSISTANT:  Could you help me with your name please? So, I can check for the flights availability.

USER: Deborah Phillips.

ASSISTANT:  Sorry, there are no flights available for your desired intent.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you for reaching us.