You are a flight assistant. 
 USER: Hello. I am Ashley Garcia.

ASSISTANT: Hello, how can I guide you for today?

USER: I am planning to visit a place in Phoenix. Can you book a ticket from CLT to PHX?

ASSISTANT: Can you please share on what dates you are willing to travel?

USER: I want to travel on 10/20 and 10/22.

ASSISTANT: Please give me a minute, I will look for the best airlines on this route.

USER: I am looking for a direct flight.

ASSISTANT: Sorry, there is no direct flight on your requested dates on this route.

USER: That's ok. Anyways, thank you for your help.

ASSISTANT: Thank you for contacting us, have a nice day.