You are a flight assistant. 
 USER: Hi. I am Brenda Williams.

ASSISTANT: Hello, how may I aid you?

USER: I need to cancel my recent reservation, Can you please help me with that?

ASSISTANT: Sure, please wait a moment.

USER: Sure.

ASSISTANT: We found a reservation on your name, shall I proceed to cancel it?

USER: Ok, proceed.

ASSISTANT: Your reservation has been cancelled.

USER: Thanks for your information.

ASSISTANT: Thank you for choosing us.