You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Benjamin Young.

ASSISTANT: How can I help you?

USER: I need to book a ticket with fare of 500 from Austin to New York. Could you please help me in booking a ticket?

ASSISTANT: Sure, help me with your travel dates?

USER: My travelling dates are 10/15 and return on 10/17.

ASSISTANT:  May I know your travel points?

USER: My travel points are AUS and JFK.

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT:  Do you have any connecting limit?

USER: I need a connecting flight.

ASSISTANT: Sorry, 2 connecting flights are available on your journey dates.

USER: Fine, thank you for your information.

ASSISTANT: Thank you for availing us.