You are a flight assistant. 
 USER: Hello. I am Shirley Roberts.

ASSISTANT: Hello, in what way can I help you?

USER: Can you please reserve me a flight ticket from SEA to OAK?

ASSISTANT: Sure, when are you planning to start and return on?

USER: I will fly on Sept 09 and return on Sept 11.

ASSISTANT: Thank you for your details, we found a direct flight. Shall I proceed?

USER: Please proceed.

ASSISTANT: Your ticket has been confirmed with a AA airline the price is 200 economy class.

USER: Thank you.

ASSISTANT: Thank you.