You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: Can you please help me to book flight ticket from PHX to EWR?

ASSISTANT: Sure, may I know your planned travel dates please?

USER: My planned dates are Nov 16 and Nov 18.

ASSISTANT: Would you like to travel in a connecting flight or a direct flight?

USER: I would like to travel in a connecting flight.

ASSISTANT: Do you have any class preference?

USER: I am comfortable with any class.

ASSISTANT: May I know your good name please?

USER: I am Amy Allen.

ASSISTANT: Do you have any particular time for departing and returning?

USER: I am fine with any timings to travel.

ASSISTANT: We found American airline with economy class and flight number is 1001 with arrival time is 9:00 hours and departure time is 5:00 hours.Shall I proceed for booking?

USER: Ok, you can proceed with this booking.

ASSISTANT: Your ticket is booked.

USER: Thank you for booking.

ASSISTANT: You are welcome.