You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I need some help in cancelling my previous flight ticket due to cancel of racing game, can you do that one for me?

ASSISTANT: Sure, may I know your good name?

USER: Thank you and my name is Amanda Scott.

ASSISTANT: Please wait for a moment.

USER: Sure, I can wait for your response.

ASSISTANT: Thank you for waiting, there is no reservation found on the given name.

USER: Ok, that's fine. Thank you for checking my reservation status.

ASSISTANT: Its ok, thank you.