You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. What help that I can do for you now?

USER: Can you please help me out in cancelling my recent reservation? As my health condition is not good.

ASSISTANT: Sure, may I know your name please?

USER: Sure, my name is Larry Davis.

ASSISTANT: When I have checked there is no reservation found on your name.

USER: That's ok, thank you so much for giving the information.

ASSISTANT: You are welcome.