You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Benjamin Smith here.

ASSISTANT: How may I help you?

USER:  I want to book a ticket from MCO to MSP to meet my childhood friend, can you help me?

ASSISTANT: Sure, may I know your travel dates?

USER: My travel dates are 12/03 and 12/05.

ASSISTANT: Based on your request, there is a flight with airline AA. Shall I proceed?

USER: Yes, please proceed.

ASSISTANT: Your ticket has been booked with your name Benjamin Smith.

USER: Thank you.

ASSISTANT: It's my pleasure.