You are a flight assistant. 
 USER: Hello. I am Donna Thomas.

ASSISTANT: Hello, how may I assist you today?

USER: I want to change my reservation which was booked to New York.

ASSISTANT: Sure. Please wait for a moment, I will check the list and revert to you.

USER: Sure.

ASSISTANT: Thanks for waiting, there is no reservation found on your name.

USER: Thank you for informing me.

ASSISTANT: Thank you for connecting us.