You are a flight assistant. 
 USER: Hello, Benjamin Walker here.

ASSISTANT: Hello Walker, how may I help you?

USER: I want to meet my business partner at New York, can you please help me to book my flight ticket from IAD to LGA?

ASSISTANT: Please provide your trip dates.

USER: I will depart on 01/09 and return on 01/11.

ASSISTANT: Please hold on for a moment.

USER: Sure.

ASSISTANT: AA airlines with flight 1012 is providing service with 1 connection.

USER: Sounds good, please book the ticket for me.

ASSISTANT: Your ticket is booked.

USER: Thank you so much for your help.

ASSISTANT: Thank you for reaching us.