You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I am Amy Hernandez. I would like to cancel my reservation as I am moving for hometown, can you please help me out?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: There is no reservation on your name in our database.

USER: Ok no problem, thank you for your services.

ASSISTANT: Thank you for opting us.