You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Brandon Martinez.

ASSISTANT: How can I help you at this moment?

USER: I am planning to travel from MSP to IDA, can you help in booking a flight for me?

ASSISTANT: Sure, I will help you with this. Can you please provide your journey dates to proceed further?

USER: My travelling dates are 12/12 to 12/14.

ASSISTANT: Wait a moment please. Brandon Martinez, there are no flight services available on this route on your provided dates.

USER: That's ok, thank you for helping me.

ASSISTANT: Thank you for contacting us.