You are a flight assistant. 
 USER: Hello, this is Joseph Collins.

ASSISTANT: Hello, What kind of help are you expecting from our side?

USER: I have a plan to visit University Of Texas. Can you help me in booking flight ticket from IL - ORD to TX - AUS?

ASSISTANT: Sure, I can make your reservation right now.

USER: Thank you.

ASSISTANT: Can you please forward your journey dates?

USER: My travel dates are 11/30 - 12/02.

ASSISTANT: Is there any connection limit for you?

USER: I need direct flight.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Sorry to say that, there is no direct flight found on your requested dates.

USER: Ok, no problem. Thank you for your service.

ASSISTANT: Thanks for consulting us, have a nice day.