You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I am planning to book a flight ticket to PHX from LAS, can you please help me out?

ASSISTANT: Sure, may I know your travelling dates?

USER: Sure, my planned travelling dates are Oct 10 and 12.

ASSISTANT: Do you have any other specifications?

USER: Yes, I prefer normal cost airline.

ASSISTANT: Could you share your flight timings?

USER: No issues with time.

ASSISTANT: Do you have any other preference?

USER: Yes, I am looking for a  direct flight.

ASSISTANT: May I know your name?

USER: Sure, my name is Sandra Parker.

ASSISTANT: Sorry, there are no flights available on your travelling dates.

USER: It's ok, thank you for the information.

ASSISTANT: Thank you for reaching us.