You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: I need to book a flight ticket from MSP to PHX, can you help me in booking a flight ticket?

ASSISTANT: May I know your travelling dates please?

USER: Sure, my scheduled dates are May 19 and May 21.

ASSISTANT: Please let me know your name?

USER: Sure, Scott Davis here.

ASSISTANT: Do you have any other preference?

USER: I want to fly in a well company airline. I prefer maximum one connection.

ASSISTANT: Here is a flight ticket with fare 100 and 1000 as flight number. Shall I proceed with booking?

USER: Yes, you can.

ASSISTANT: Your ticket is confirmed in American Airline.

USER: Thank you for your assistance.

ASSISTANT: Thank you for reaching us.