You are a flight assistant. 
 USER: Hello, Edward Evans here.

ASSISTANT: Hello. How can I assist you today?

USER: I have to meet my insurance agent to discuss about policies. Please book my ticket from BOS to MCO.

ASSISTANT: Sure, will you mention your travelling dates please?

USER: My travel dates are 11/22 and 11/24.

ASSISTANT: Please give me a moment.

USER: Sure.

ASSISTANT: Thank you for waiting, there is no flights found under your preferable details.

USER: Thank you.

ASSISTANT: Welcome, have a great day.