You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I render you?

USER: My name is Gary Allen, I want to cancel my recent reservation due to heavy rainfall.

ASSISTANT: Ok, I can help you with it. Please give me a while. I will check the reservation status and let you know.

USER: Sure.

ASSISTANT: Thank for your precious time. There was no reservation found on your name in airline data.

USER: No problem, thanks for your help.

ASSISTANT: Thank you for availing with us.