You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: John Wilson here. I would like to book a ticket from IAH to MSP, can you please help me with that?

ASSISTANT: Sure, please share your travel dates.

USER: The travel dates are from 11/08 to 11/10.

ASSISTANT: I found a flight 1016 of JetBlue airlines matches with your preferences, can I proceed?

USER: Please proceed with that.

ASSISTANT: Your ticket is confirmed.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.