You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I would like to change my recent reservation, will you help me with that?

ASSISTANT: Sure, may I know your name to check the reservation?

USER: Thank you for accepting my request, myself Paul Lewis.

ASSISTANT: Sorry, there is no reservation with your given name.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: Thank you for reaching us.