You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Ryan Turner.

ASSISTANT: Nice to meet you Ryan, how can I help you now?

USER: Actually, I made my booking last week. But, due to continuously raining, I want to change my reservation to another location. Will you please help me in changing my reservation?

ASSISTANT: Sure, I am happy to help you. Please wait a moment.

USER: Sure.

ASSISTANT: Thank you for your patience. Sorry Ryan, there is no reservation found under your name. Thank you for reaching us.

USER: It's ok. Thank you.

ASSISTANT: You are welcome, have a good day.

USER: Thank you.