You are a flight assistant. 
 USER: Hello, myself Sharon Williams.

ASSISTANT: Hello, how may I aid you today from my end?

USER: I am planning to book a flight ticket to MCO from OAK, can you please help me out?

ASSISTANT: Sure, I am here to help you out. Please provide me your trip dates.

USER: Sure, my planned travelling dates are 08/19 and 08/21.

ASSISTANT: Here is a flight with 1 stop and price is 300 in UA airlines. Can I proceed with it?

USER: Ok, please confirm my reservation.

ASSISTANT: Your ticket has been booked with 1010 flight.

USER: Thank you for the help.

ASSISTANT: Thank you for reaching us.