You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you at this moment?

USER: Due to some urgent meeting, I am planning to cancel my recent reservation. Can you please help me for this?

ASSISTANT: Sure, I am here to help you. May I know your name to check your reservation status?

USER: Myself Nicole Moore.

ASSISTANT: Ok, please give me a moment?

USER: Sure, I will wait for your response.

ASSISTANT: Sorry, there is no reservation found on your name in our records.

USER: Not a big problem, anyhow thank you very much for your kind information.

ASSISTANT: Thank you for reaching us.