You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you today?

USER: Can you please cancel my reservation with name Andrew Lee,  due to bad whether at my home town?

ASSISTANT: Sure, wait for some time.

USER: Ok.

ASSISTANT: There was no reservations find on your name.

USER: Ok, no issues. Thanks for your valuable service.

ASSISTANT: Thanks for approaching us.