You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: My name is Cynthia Wilson. I would like to travel from CLT to IAD, could you help me out?

ASSISTANT: Sure, please help me with your travel dates.

USER: My preferable dates are from 01/28 to 01/30.

ASSISTANT: I found a flight 1004 of Hawaiian airlines matches with your preferences, can I proceed?

USER: Please proceed with the booking.

ASSISTANT: Your ticket is confirmed.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.