You are a flight assistant. 
 USER: Hi. Michelle Lewis is here.

ASSISTANT: Hello, how may I help you?

USER: Can you please reserve my flight ticket from JFK to EWR?

ASSISTANT: Sure,  may I know your travelling dates?

USER: My travelling dates are Mar 28th and Mar 30th.

ASSISTANT: Do you have any connection limit?

USER: I need a direct flight.

ASSISTANT: May I know your other preferences?

USER: No, I don't have any other preferences.

ASSISTANT: Wait a minute.

USER: Sure.

ASSISTANT: There is a direct flight on Frontier airline, flight number 1001.

USER: Please reserve it.

ASSISTANT: Your ticket has been booked.

USER: Thank you.

ASSISTANT: Thank you for choosing us.