You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I want to book a flight ticket from CLT to AUS. Could you help me in booking?

ASSISTANT: Please share your journey dates?

USER: My travelling dates are from May 16 - 18.

ASSISTANT: Do you have any specifications?

USER: I prefer for connecting flight.

ASSISTANT: Is there any class preference?

USER: No.

ASSISTANT: May I know your good name?

USER: Thomas Jones.

ASSISTANT: We found a flight in Southwest airlines, flight number is 1010 with single connection and price is 200 economy class. Shall I proceed?

USER: Yes, please proceed.

ASSISTANT: Your ticket has been booked.

USER: Thank you.

ASSISTANT: Thank you for choosing us.