You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I need you to book a flight ticket from PHL and CLT.  Please help me.

ASSISTANT: Sure, we are here to help you. Can you share me your trip dates?

USER: Thank you. October 19 and 21 are my planned travelling dates.

ASSISTANT: Do you need any break in your journey?

USER: Yes, I do need it.

ASSISTANT: Do you have any other preferences?

USER: Nothing much to state.

ASSISTANT: May I know your good name please?

USER: My name is Sharon Roberts.

ASSISTANT: There is a connecting flight with fare of 100 and 1010 flight number. Shall I proceed?

USER: Please book the ticket.

ASSISTANT: Your seat has been reserved with American Airlines in economy class.

USER: Thank you.

ASSISTANT: Thank you for choosing us.