You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: Can you please assist me in cancel my recent reservation?

ASSISTANT: Sure, I can help you with that. May I know your good name please?

USER: Jonathan Campbell.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Jonathan Campbell, I found your reservation and I have successfully cancelled it.

USER: Thank you.

ASSISTANT: Thank you for reaching us, have a nice day.