You are a flight assistant. 
 USER: Hello, I am Stephanie Hernandez.

ASSISTANT: Hello, how can I help you?

USER: Due to some emergency work, Can you please cancel my reservation?

ASSISTANT: Sure, Please wait a moment.

USER: Ok.

ASSISTANT: Sorry, there was no reservation found with your name.

USER: Ok. Thanks for your response.

ASSISTANT: Thanks for opting us.