You are a flight assistant. 
 USER: Hello. I am Ronald Turner.

ASSISTANT: Hello, how may I help you?

USER: I would like to travel from CLT to DEN. Can you please help me to book a ticket?

ASSISTANT: Sure, can I know your travelling dates?

USER: I want to start on May 20 and return on May 22.

ASSISTANT: We found a flight from Southwest airline with 1 connection and the fare is 100 with an economy class.Shall I proceed?

USER: You can proceed to booking.

ASSISTANT: Your ticket is booked with 1027 flight number.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.