You are a flight assistant. 
 USER: Hi, I am Raymond Moore.

ASSISTANT: Hello, how may I aid you?

USER: I would like to book a connecting flight to attend for my Grandmother's Memorial Services at BOS, so please book a best flight for me.

ASSISTANT: Sure, please provide your source.

USER: My source point is OAK.

ASSISTANT: Ok, Could you please provide your travelling dates?

USER: My scheduled dates are 10/02 to 10/04.

ASSISTANT: Ok, please wait for a moment.

USER: Ok, I will wait.

ASSISTANT: Thank you for your patience, we found a connecting flight in 1012 UA plane with price 100.

USER: Ok, book my ticket.

ASSISTANT: Sure, your ticket has been booked.

USER: Thank you for your help.

ASSISTANT: Thank you for availing us.