You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Sharon Garcia.

ASSISTANT: Can you please tell me how may I aid you?

USER: I just wast to cancel my recent reservation, as my parents are not allowing to travel with my friends on my birthday. Can you please help me?

ASSISTANT: Ok, please wait. Sorry, no reservation found on your name to cancel.

USER: Sure.

ASSISTANT: Thank you for reaching us.

USER: That's ok, thank you.