You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you?

USER: Dorothy Clark here. I need to travel Phoenix to submit my report in my new branch office, can you help me to book a flight ticket from JFK to PHX?

ASSISTANT: Sure, may I know your trip dates?

USER: Sure, my travel dates are 02/19 and 02/21.

ASSISTANT: There is a connecting flight with fare 200, the number is 1023 in airline Hawaiian. Can I book it?

USER: Ok, you can book it.

ASSISTANT: Your ticket is reserved.

USER: Thank you.

ASSISTANT: Thank you for opting us.