You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Can you please book  me a flight ticket from CLT to AUS as I have to meet my friend at Austin?

ASSISTANT: May I know your desired travel dates please?

USER: I am planning to depart on July 28 and return on July 30.

ASSISTANT: Are you looking for a connecting flight or direct flight?

USER: I am looking  for a connecting flight.

ASSISTANT: Please share your class preference.

USER: I don't have any class preference.

ASSISTANT: May I know your name please?

USER: My name is Emily Thomas.

ASSISTANT: Do you have any other specifications?

USER: I would like to travel in normal cost airline flight.

ASSISTANT: There is a flight with connection limit 1 and fare 200, shall I proceed for booking?

USER: Yes, you can.

ASSISTANT: Your ticket is booked, flight number 1019 with United Airlines.

USER: Thank you.

ASSISTANT: Thank you for opting us.