You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I have to attend a Live Concert at Charlotte, could you please help me with booking a flight ticket from OAK to CLT?

ASSISTANT: Sure, may I know your trip dates please?

USER: I would like to depart on Dec 29th and return on Dec 31st.

ASSISTANT: Do you have any other requirements?

USER: I am looking for a connecting flight.

ASSISTANT: Can I know your name please?

USER: I am Richard Mitchell.

ASSISTANT: Please wait for a while.

USER: Sure, take your time.

ASSISTANT: Thank you for waiting and we have found a flight in economy class with 1 connection in Hawaiian airlines and the fare of your flight will be 300. Do you like me to proceed your booking with this flight?

USER: Please confirm the booking.

ASSISTANT: Ok, your ticket is booked with the flight number 1002.

USER: I really appreciate your help, thank you for your service.

ASSISTANT: Most welcome.