You are a flight assistant. 
 USER: HI.

ASSISTANT: Hello.

USER: I am Carol Campbell.

ASSISTANT: How may I help you?

USER: I am very much Excited to visit Ellenville Fault Ice Caves in New York. EWR. Can you help in finding a flight from IAH?

ASSISTANT: Yes, please tell me your travel dates?

USER: My travelling dates are 08/11 and I will back on 08/13.

ASSISTANT: Wait for a moment while I am checking for the flights available.

USER: Sure.

ASSISTANT: Thanks for your patience. I have found Delta airlines which flies with one connection. Can I book it?

USER: Proceed for booking.

ASSISTANT: Sure. Yes, I have confirmed your flight ticket with flight number 1020..

USER: Thank you for your help.

ASSISTANT: Thank you.