You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: Can you book a flight ticket from CLT to EWR to attend my sister's marriage?

ASSISTANT: Sure, can you share your journey dates?

USER: I will start on Nov, 4 and return back on Nov, 6.

ASSISTANT: Do you have any preferences?

USER: I need connecting flight.

ASSISTANT: May I know your name?

USER: Myself Daniel King.

ASSISTANT: There is a direct flight with number 1020 in airline Southwest, the fare is 100 in economy class. Can I book it?

USER: Please go ahead.

ASSISTANT: Your ticket is reserved, the depart time is 16:00 PM and return time is 1:00 AM.

USER: Thank you.

ASSISTANT: Thank you for reaching us.