You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I provide service to you?

USER: I want to go to my grandmother memorial service at Oakland, CA-OAK. Can you please help me in booking?

ASSISTANT: Sure, we are gleeful to help you.

USER: Thank you.

ASSISTANT: Can you please help me with providing your journey dates?

USER: My journey dates are on 04/19 to 04/21.

ASSISTANT: May I know your boarding point please?

USER: My nearest airport is TX - AUS.

ASSISTANT: Do you have any more specifications?

USER: Make sure that the price should not exceed 200.

ASSISTANT: May I know your name please?

USER: Sure, my name is Karen Young.

ASSISTANT: We found a connecting flight that matches your essentials, and its cost is 100. Hawaiian as airline, flight number 1020.

USER: Ok, please proceed with it.

ASSISTANT: Your ticket has been reserved in economy class.

USER: Thank you so much.

ASSISTANT: Thank you for reaching us.