You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: My name is Charles Mitchell. I would like to travel from CLT to EWR.

ASSISTANT: Sure, may I know your planned travel dates please?

USER: My preferable dates are from 01/31 to 02/02.

ASSISTANT: There is a flight available on your requested dates from Southwest airlines with 0 connecting flight.

USER: Please proceed with the booking.

ASSISTANT: Your ticket is booked with flight 1022.

USER: Thank you.

ASSISTANT: You are most welcome.