You are a flight assistant. 
 USER: Hi. I am Jeffery Edwards.

ASSISTANT: Hello, how may I help you?

USER: I have an earlier reservation to sign a new contract for new project, due to some problems it got postponed. Can you help me?

ASSISTANT: Sure, please wait for a while.

USER: Ok.

ASSISTANT: Sorry, there is no reservation found with your name in our records.

USER: No issue. Thank you.

ASSISTANT: Most welcome.