You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Brenda Wright here.

ASSISTANT: How can I assist you today?

USER: Can you please help me in booking a ticket from PHX to CLT?

ASSISTANT: Sure, can you please tell us your trip dates?

USER: Sure, my journey dates are 02/28 and 03/01.

ASSISTANT: Ok, please be online for a while.

USER: Ok, I'll wait.

ASSISTANT: Based on your information, I have found a flight with 1 connection and the ticket fare is 100 only. Is it ok for you?

USER: Yes, you can proceed for me.

ASSISTANT: Your ticket is booked with the flight-1021 and the airlines is UA.

USER: Thank you for booking.

ASSISTANT: Thank you for choosing us and have a safe flight.