You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Samantha Hall.

ASSISTANT: How may I render you at this moment?

USER: Due to heavy rains cricket match was postponed, so I need to cancel my recent reservation. Can you help me with it please?

ASSISTANT: Sure, please wait for a moment.

USER: Ok.

ASSISTANT: Thanks for your time, no reservation was found on the name Samantha Hall in our database.

USER: That's ok.

ASSISTANT: Thank you for choosing us.

USER: Thank you for the response.