You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I help you?

USER: I want to book a flight ticket,will you help me?

ASSISTANT: Sure, could you please provide your journey details?

USER: My journey details are from EWR to MSP on 10/03 AND 10/05.

ASSISTANT: Ok, please wait a moment. Sorry to say, no flights found on your dates.

USER: OK,not an issue.

ASSISTANT: Can you please provide your name for documentation purpose?

USER: Thank you for your help. My name is Emily White.

ASSISTANT: Thanks for contacting us. Have a nice day.