You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: I am Sarah Lopez. I am looking for a direct flight from MCO to OAK, can you help me?

ASSISTANT: May I know your travelling dates please?

USER: Sure, my trip starts on 08/12 and 08/14.

ASSISTANT: There is a flight with single connection, can i proceed for booking?

USER: I need a direct flight as I said before.

ASSISTANT: I am sorry no direct flight found on your route.

USER: It's ok, thanks for checking.

ASSISTANT: Thank you.