You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Nancy Phillips.

ASSISTANT: How may I aid you?

USER: I want to cancel my recent reservation as my business meeting got cancelled. Please help me out.

ASSISTANT: Please give me a moment.

USER: Ok.

ASSISTANT: There is no reservation found with your given name.

USER: No issues, thanks for the help.

ASSISTANT: Thank you for choosing us.