You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I render you?

USER: I am Mary Adams. I have planned to start a new play school at New York NY-JFK, help me in booking my flight ticket from Charlotte NC-CLT.

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Do you need any lay by in between the journey?

USER: I need a lay by with in my journey.

ASSISTANT: Kindly provide your travelling dates.

USER: I would like to start on 03/08. I intend to return on 03/10.

ASSISTANT: Please wait for a while, I will revert to you.

USER: Sure.

ASSISTANT: AA airlines provide a flight with number 1027 and the ticket cost is 100.

USER: You can proceed.

ASSISTANT: Your ticket is reserved.

USER: Thank you.

ASSISTANT: Thanks for choosing us.