You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you today?

USER: I am Kenneth Williams. I would like to  book  a ticket from MSP to OAK, can you please help me out?

ASSISTANT: Sure, may I know your journey dates?

USER: I am travelling on these dates 06/13 and 06/15.

ASSISTANT: May I know your connection limit?

USER: I need a single connection.

ASSISTANT: Sorry, we found a flight with 2 connections. Can I proceed?

USER: No I need single stop over, don't proceed.

ASSISTANT: Ok.

USER: Thank you for your services.

ASSISTANT: Thank you for choosing us.