You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I serve you at  this moment?

USER: I need to book a flight ticket from OAK to MSP, Can you please help me for booking?

ASSISTANT: Sure, on which dates would you like to travel?

USER: I would like to travel on 02/26 to return on 02/28.

ASSISTANT: Do you need a lay by in between the journey?

USER: I need a connecting flight.

ASSISTANT: Ok, do you have any other preferences?

USER: No.

ASSISTANT: Can I know your good name please?

USER: Emma Evans here.

ASSISTANT: There are no flights found on your requested dates.

USER: Ok, no problem. Thanks for your information.

ASSISTANT: Thank you for reaching us.