You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: I am Karen Lewis. I need to change my existing reservation as I have done with wrong destination location. Can you please help me out?

ASSISTANT: Sure, please wait for a while I will revert you back with the proper information.

USER: Thank you for considering my request, sure I will wait for your response.

ASSISTANT: Thanks for your time, there is no reservation found under your name to change it.

USER: Oh! It might not be done properly at the time of booking due to my server issue at that point of time. Anyways thank you for the information.

ASSISTANT: Thanks for consulting us, have a good day.

USER: You are most welcome.