You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: I am Michael Jackson from New York. I want to change my travel dates in my previous reservation, due to some problems I am unable to travel those dates so can you please help me with that?

ASSISTANT: Nice to meet you. Sure, I will help you with that.

USER: Thanks, nice to meet you too.

ASSISTANT: Your reservation is found, will you mention your travelling dates please?

USER: My departure date is 10/28 and return date is 10/30.

ASSISTANT: Will you mention your airport codes please?

USER: My airport codes are from JFK to OAK.

ASSISTANT: Please give me a moment.

USER: Ok, I will wait.

ASSISTANT: Thanks for waiting, there is a flight with price 100 and the connections 1 is available. Shall I confirm your ticket?

USER: Please proceed for booking the flight ticket.

ASSISTANT: Your ticket is booked. The flight number is 1020 and the airline is Southwest.

USER: Thanks for helping me.

ASSISTANT: Welcome, have a great day.