You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: I am Sandra Taylor. I am planning to attend music concert at CLT, can you please help me with booking a flight ticket from AUS?

ASSISTANT: Sure, I am here to help you with that flight ticket booking. May I know your planned journey dates?

USER: Sure, I would like to take off on May 10 and return on May 12.

ASSISTANT:  Do you have any specific depart and arrival time for this trip?

USER: I would like to depart during afternoon time.

ASSISTANT: Do you have any airline preference?

USER: No, but I need a flight with 1 connection.

ASSISTANT: Do you prefer either business or economy class?

USER: I am comfortable with any class.

ASSISTANT: American airlines are providing a flight-1015 with connection limit 1 and the ticket price is 100. Shall I proceed with booking.

USER: Yes, please proceed with the booking.

ASSISTANT: Your booking is done in economy class, the depart time is 16:00 PM and return time is 20:00 PM.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us, have a safe journey.

USER: You are welcome.