You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you?

USER: I am Alexander Jackson. Can you help me to cancel my recent reservation? Because I have some work on that dates.

ASSISTANT: Sure, please wait a minute.

USER: Sure, please check my details.

ASSISTANT: There is no reservation found under your name.

USER: Ok, no issues. Thank you for your service.

ASSISTANT: Most welcome.