You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I am not feeling well to travel so, can you please cancel my recent reservation?

ASSISTANT: Sure, please wait a moment. To proceed further, may I know your name?

USER: Ok, my name is Brenda Brown.

ASSISTANT: Thank you, please wait a moment.

USER: OK.

ASSISTANT: Sorry, there was no reservation found on your name.

USER: Ok, not a big problem. Thanks for your response.

ASSISTANT: Thank you for choosing us.