You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Nancy Parker.

ASSISTANT: How may I lend a hand to?

USER: I want to travel from CLT to BOS. Can you help me to book a flight ticket?

ASSISTANT: Nancy, I am willing to help you for this. When you are planning to travel?

USER: I want to travel in the flight on 06/11 and 06/13.

ASSISTANT: Sure, please wait for a while.

USER: Ok, take your time.

ASSISTANT: As per your criteria, there is a flight with Southwest airlines and the ticket figure is 100. Shall I proceed for this?

USER: Proceed to booking.

ASSISTANT: Nancy, your ticket is reserved in economy class with the flight-1014.

USER: Thank you for your help.

ASSISTANT: Thank you Nancy for utilizing our agency.