You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I want to meet my friend in PHX. Can you please help me to book a flight from EWR?

ASSISTANT: Sure, may I know your planned travel dates please?

USER: Sure, I want to travel on Nov 18 and intend to return on Nov 20.

ASSISTANT: Would you like to travel in a connecting flight or a direct flight?

USER: I would like to travel in a connecting flight.

ASSISTANT: Do you have any class preference?

USER: No.

ASSISTANT: Do you have any particular time for departing and returning?

USER: No, but I prefer an normal-cots airline to travel.

ASSISTANT: May I know your good name please?

USER: Sure, myself Melissa Phillips.

ASSISTANT: We found American airline with economy class and flight number is 1029 with arrival time is 11:00 hours and departure time is 19:00 hours.Shall I proceed for booking?

USER: Ok, please proceed.

ASSISTANT: Your ticket is booked.

USER: Thank you.

ASSISTANT: You are welcome.