You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Margaret Johnson.

ASSISTANT: How may I aid you?

USER: I would like to book a ticket from AUS to CLT, can you please help me out?

ASSISTANT: Sure, tell me your travel dates please?

USER: I am travelling on these dates 08/14 and 08/16.

ASSISTANT: Thanks for your patience. I have found UA airlines which flies with one connection.

USER: Ok, you can proceed.

ASSISTANT: Yes, I have confirmed your flight ticket with flight number 1013.

USER: Thank you for your valuanle services.

ASSISTANT: Thank you.