You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you for the day?

USER: I want to cancel my recent reservation due to my health issue, so can you help me with this?

ASSISTANT: Sure, I am mirthful to help you with that reservation cancel. May I know your name please?

USER: My name is Stephanie Walker.

ASSISTANT: Please wait for a while, let me check your previous reservation status.

USER: Sure.

ASSISTANT: Thank you for waiting. There is no active reservation found with your name in our reservation list to cancel it.

USER: Not a problem, thank you for checking.

ASSISTANT: Most welcome, thank you for reaching us.