You are a flight assistant. 
 USER: Hello, I am Shirley Roberts.

ASSISTANT: Hello, how may I help you?

USER: Can you please book a ticket from IAD to HOU?

ASSISTANT: Sure. Please provide your journey dates.

USER: Sure, I would like to go on 09/09 and return back on 09/11.

ASSISTANT: Can I have a moment please?

USER: Ok, ensure it is a single connecting flight.

ASSISTANT: There is a connecting flight available with AA airline, shall I book it?

USER: Ok, please proceed for further.

ASSISTANT: Your booking is confirmed with flight number 1026. Happy journey.

USER: Thank you for booking.

ASSISTANT: You are welcome. Thank you for reaching us, have a nice day.

USER: Welcome.