You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Can you please help me to cancel my reservation?

ASSISTANT: Sure, I am happy to help you with that.

USER: Thank you.

ASSISTANT: Can I have your good name please to check your reservation status?

USER: My name is Stephanie Carter.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: Sorry Stephanie Carter, no reservation has found under your name to cancel.

USER: Ok, not a problem. Thank you.

ASSISTANT: Thank you for choosing us, have a good day.