You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am planning to travel from EWR to CLT to visit Zoo Park in Charlotte.

ASSISTANT: Sure, may I know your name?

USER: Linda Wilson here.

ASSISTANT: Sure, dates please?

USER: My travel dates are 06/27 to 06/29.

ASSISTANT: Give me a moment.

USER: Sure.

ASSISTANT: Sorry, no flight as per your details.

USER: That's fine, thanks for your help.

ASSISTANT: Thank you for reaching us.