You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you now?

USER: I am Michelle Jackson want to visit MSP, can you book a ticket from CLT?

ASSISTANT: Sure, may I know the journey dates please?

USER: Surer, my travelling dates will be 07/03 and 07/05.

ASSISTANT: Please wait for a moment.

USER: Ok.

ASSISTANT: Do you have any other requirements?

USER: Yes, I need a flight with 1 connection.

ASSISTANT: Sorry Michelle, there is no connecting flight.

USER: That's ok, thank you.

ASSISTANT: Thank you for choosing us, have a nice day.