You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: I am Katherine Scott. I want to book a ticket from SFO to EWR to meet my parents, can you help me in booking?

ASSISTANT: May I know your travelling dates please?

USER: I am departing on 11/02 and return on 11/04.

ASSISTANT: There is a flight with 1 connection at the price of 100 by Southwest airlines, can I book it?

USER: Please proceed for booking.

ASSISTANT: Booking confirmed.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching our services.