You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: My adventure trip was cancelled, due to not having the permission from my parents. So, please help me in this with the name of Kenneth Scott.

ASSISTANT: Sure, I can help you. Let me check with your details.

USER: Thank you for helping me in cancellation of my reservation.

ASSISTANT: Sorry to say that there is no reservation under your name.

USER: Ok, no problem. Thank you for your support.

ASSISTANT: Thank you for contacting us.