You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My business trip got cancelled due to some other work, will you help me to cancel my recent reservation?

ASSISTANT: Sure, please help me with your good name?

USER: My name is Larry Edwards.

ASSISTANT: OK, please stand by.

USER: Sure.

ASSISTANT: There is no recent reservation found on your name.

USER: Ok, no issues.

ASSISTANT: Thank you for reaching us.

USER: Thank you.