You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I aid you?

USER: Can you please help me in booking from PHX to BOS?

ASSISTANT: Sure, I am here to help you out. Please provide me your trip dates.

USER: My travelling dates are from Nov 25 to Nov 27.

ASSISTANT: May I know your name to proceed further?

USER: My name is Helen Collins.

ASSISTANT: Here is a connecting flight in economy class with Southwest airlines. Is this ok with you or do your have any specifications to be met?

USER: Ok, please proceed with booking.

ASSISTANT: Helen Collins, your ticket has been booked with 1019 flight.

USER: Thank you.

ASSISTANT: Thank you for reaching us.