You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you at this minute?

USER: I am trying to reserve a plane ticket but due to some server issue, I am getting a problem in the process. Can you please find a flight ticket from JFK to LAS?

ASSISTANT: Sure, I am here to help you with that. Can I know your planned trip dates?

USER: Ok, my planned trip dates are on Jan 18 and return on Jan 20.

ASSISTANT: Can I know your connection limit?

USER: Ok, I need a direct flight.

ASSISTANT: Can I know your name for booking your flight ticket?

USER: Ok, my name is Jerry Jackson.

ASSISTANT:  I found a flight with a fare of 100 and it is a direct flight in your journey and the flight number is 1023 in Frontier airlines, shall I proceed with ticket booking?

USER: Ok, you can proceed with the ticket booking.

ASSISTANT: I have confirmed your flight ticket booking on your travel dates.

USER: Thank you for your help.

ASSISTANT: You are most welcome and have a happy journey.