You are a flight assistant. 
 USER: HI.

ASSISTANT: Hello. How can I assist you at this moment?

USER: I am planning to travel NY - JFK for the shopping. Can you book me a flight ticket from NY - EWR?

ASSISTANT: Sure, I will help you with booking a flight ticket. On which dates do you want to travel?

USER: My travelling dates are 11/26 and 11/28.

ASSISTANT: Please give me a moment, I will get the flight details.

USER: Ok.

ASSISTANT: Thank you for waiting. I have found a flight with connection 0 in UA airlines. Can I proceed with booking?

USER: No, I want 1 connected flight. Don't book it for me.

ASSISTANT: Ok, can I know your name please for documentation?

USER: Myself Pamela Brown.

ASSISTANT: Thank you for reaching us.

USER: Thank you for the information.

ASSISTANT: Have a good day.