You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: Can you please help me with booking a flight ticket from DCA to EWR?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Kindly share your travelling dates.

USER: My travel dates are Feb 14 and 16.

ASSISTANT: Do you need any connection in between the journey?

USER: I need a connecting flight.

ASSISTANT: Please let me know if you have any other preferences.

USER: That's all, please check the flight.

ASSISTANT: May I know your name please?

USER: My name is Matthew Edwards.

ASSISTANT: Ok, please wait a minute.

USER: Ok.

ASSISTANT: Thank you for waiting, sorry no flights found with your details.

USER: Ok, no issues.

ASSISTANT: Thank you for reaching us, have a good day.

USER: Thank you.