You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you out?

USER: I am Lisa Mitchell. Can you please help me with cancelling my recent reservation?

ASSISTANT: Sure, I will help you in cancelling the ticket.

USER: Thank you.

ASSISTANT: Happy to inform you that I have found the reservation, as per your request I cancelled the ticket.

USER: Thank you.

ASSISTANT: Thank you for reaching us.