You are a flight assistant. 
 USER: Hello, I am Carol Adams.

ASSISTANT: Hello. How may I render you today?

USER: I intend to cancel my reservation as my interview got cancelled. Can you help me with it?

ASSISTANT: Sure, please wait a moment I will check the reservation list.

USER: Sure.

ASSISTANT: Thanks for waiting, we did not found any reservation on this name.

USER: It's ok, thank you for the response.

ASSISTANT: Thanks for reaching us.