You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I am Jessica Scott. I would like to book a ticket from DTW to DCA, can you please help me out?

ASSISTANT: Sure, can you share your trip dates?

USER: I am travelling on these dates 11/18 and 11/20.

ASSISTANT: Do you have any specifications?

USER: I need a single connected flight.

ASSISTANT: There is a connecting flight with number 1019 in airline Hawaiian, the fare is 100.

USER: Ok, you can proceed.

ASSISTANT: Your ticket is booked.

USER: Thank you for your services.

ASSISTANT: Thank you for opting us.