You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: I want to cancel my recent booking due to transfer of my job to other location, so I am unable to travel the trip, can you cancel my recent booking?

ASSISTANT: Sure, I can help you with that.

USER: Thank you.

ASSISTANT: May I know your name for checking your previous reservation status?

USER: Yes, I am Benjamin Baker.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: There is no previous reservation available on your name.

USER: That's fine, no issues with that one. It might be cancelled by my friend that I have informed.

ASSISTANT: Thank you for reaching us, have a good day.

USER: Thank you for your information.