You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Daniel Scott.

ASSISTANT: How can I help you?

USER: I would like to book a ticket from PHL to PHX to meet my uncle, can you help me in booking?

ASSISTANT: Sure, can you please let me know your journey dates?

USER: I am departing on 10/17 and return on 10/19.

ASSISTANT: Scott, there are no flights available for you on your given dates.

USER: That's ok, thank you for your information.

ASSISTANT: Thank you for choosing us.