You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, good morning.

USER: I am Scott Lewis. Is this Brownell Travel Agency?

ASSISTANT: Yes,  you are in right place. I hope you are good today, what can I do for you Scott Lewis?

USER: Will you be my helping hand in booking a ticket from ATL on 06/23?

ASSISTANT: Sure.

USER: My destination airport code is DFW on 06/25.

ASSISTANT: Please give me a while, I will check and let you know.

USER: As it is an emergency, please do it as soon as possible.

ASSISTANT: Sure. There is a flight available on 06/23 to Atlanta. Shall I proceed for booking?

USER: Please book it.

ASSISTANT: Ticket is booked on the name of Scott Lewis, flight number 1003 with Southwest airlines.

USER: Thank you for understanding and helping me in less time.

ASSISTANT: It's our pleasure, have a safe journey.