You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you out?

USER: Can you help me to book flight ticket from EWR to ORD?

ASSISTANT: Sure, I will help you in booking the ticket. May I know your travelling dates please?

USER: My travelling dates are Oct 12 and Oct 14.

ASSISTANT: Can I know your name please?

USER: I am Cynthia Hernandez.

ASSISTANT: Do you need any specifications?

USER: I prefer a connecting flight.

ASSISTANT: There is a flight with connection 1 and price 100 with flight number 1004, can I proceed?

USER: You can proced.

ASSISTANT: Ok, your ticket has been booked with flight number 1004.

USER: Thank you for booking.

ASSISTANT: Thank you for reaching us.