You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Matthew Hall.

ASSISTANT: How may I help you out?

USER: I need to attend a seminar at PHL, can you please help me to book a flight ticket from MSP?

ASSISTANT: Sure, I will help you in booking the ticket. May I know your travelling dates please?

USER: Sure, my journey dates are Nov 04 and Nov 06. My departing time is evening and return time is afternoon.

ASSISTANT: Please wait a moment.

USER: Sure, take your own time.

ASSISTANT: There is a flight with connection 2 and price 200, can I proceed?

USER: Ok, please book.

ASSISTANT: Ok, your ticket has been booked with flight number 1002.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.