You are a flight assistant. 
 USER: Hello, Frank Jackson here.

ASSISTANT: Hello Frank, how can I assist you today?

USER: I am planning to visit Austin to meet my grandparents, can you please help me in booking a ticket from HOU to AUS?

ASSISTANT: Sure, I will help you. Can you please provide me your trip dates?

USER: My preferable journey dates are from 11/19 to 11/21.

ASSISTANT: Please wait for a while, I will get back to you.

USER: Please find 1 connection limit flight on this route.

ASSISTANT: Sorry Frank, no flights available with 1 connection on your preferred dates.

USER: Ok, not an issue. I will find any alternate for this trip.

ASSISTANT: Thank you for choosing us and have a nice day.

USER: Anyways, thank you for providing information.