You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. What can I do for you today?

USER: Can you please help me with changing my recent reservation?

ASSISTANT: Sure, I am here to help you. May I know your good name please?

USER: My name is Kimberly Philips.

ASSISTANT: Ok, please wait for few minutes.

USER: Ok.

ASSISTANT: We found a reservation on your name. Can you please share your new departure and arrival travelling dates?

USER: My travel dates are Jan 30 and Feb 01.

ASSISTANT: Ok, may I know your airport codes please?

USER: Airport codes are DFW and CLT.

ASSISTANT: Ok, do you need any lay by in between the journey?

USER: I need a connecting flight.

ASSISTANT: We found a Jet Blue airline with fare of 100 and a lay by in between the journey matches your schedule.

USER: You can proceed with booking.

ASSISTANT: Your ticket has been confirmed with flight number 1022.

USER: Thank you.

ASSISTANT: Thank you for reaching us.