You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: I am Shirley Mitchell here, I want to reserve my ticket from CLT to PHX, can you please help me to book a ticket?

ASSISTANT: Ok, may I know your trip dates?

USER: Sure, my preferable dates of journey is from 03/19 to 03/21. Please make sure that the connections limit is 1.

ASSISTANT: Sorry, no flights found.

USER: Ok, that's fine. I will try with the another travelling agency.

ASSISTANT: Thank you for reaching us.