You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you at this moment?

USER: I want to cancel my recent reservation, can you please help me out?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: Can I have your name please to check your reservation status?

USER: Sure, my name is Pamela Garcia.

ASSISTANT: Ok Pamela, please wait a moment to check your reservation status.

USER: Ok,.

ASSISTANT: Sorry Pamela Garcia, no reservation has found under your name to cancel.

USER: It's ok, thank you for the information.

ASSISTANT: Thank you for choosing us, have a good day.