You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: Please cancel my recent reservation due to my health issue.

ASSISTANT: Sure, I will help you. Let me know your name to check the reservation.

USER: My name is Justin Jackson.

ASSISTANT: Please, wait a minute.

USER: Sure.

ASSISTANT: Thanks for your time.

USER: Ok.

ASSISTANT: There is no reservation found on your name.

USER: Ok, No issues. Thank you.

ASSISTANT: Thank you for reaching us.