You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I help you?

USER: I want to cancel my reservation as my adventure trip got cancelled. Can you help me?

ASSISTANT: Sure, I will assist you.

USER: Thank you.

ASSISTANT: May I know your name?

USER: Virginia Scott, is my name.

ASSISTANT: Please be on hold.

USER: Sure.

ASSISTANT: We are happy to inform you that I found a reservation in your name and it has been cancelled. Thank you for reaching us.

USER: Thanks for the information.