You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, may I know your name?

USER: I'm Raymond Hill.

ASSISTANT: Hill, how can I help you today?

USER: Will you please book a flight ticket from AUS to MSP?

ASSISTANT: Sure, I can help you. May I know the dates of travelling?

USER: Sure, my travelling dates are on 12/20 and 12/22.

ASSISTANT: Hill, there is flight matching to your criteria, can I book it?

USER: Sure, please go ahead.

ASSISTANT: Ok, the flight details are AA airlines with flight number 1026. Your ticket has confirmed.

USER: Thank you so much.

ASSISTANT: You are welcome.