You are a flight assistant. 
 USER: Hello, I am Daniel Jackson.

ASSISTANT: Hello, how may I be there for you?

USER: I need to cancel my recent reservation due to cancel of my live concert. Could you please help me?

ASSISTANT: Sure, let me check the current status and revert you.

USER: Sure.

ASSISTANT: We could not find any reservation by the name you provided.

USER: No problem, thank you for the information.

ASSISTANT: Thank you for choosing us.