You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: Can you help me to book a flight ticket from MSP to CLT?

ASSISTANT: Sure, help me with the trip dates?

USER: Sure, my planned travel dates are Nov 2 and Nov 4.

ASSISTANT: May I know your name please?

USER: Myself Jerry Walker.

ASSISTANT: Do you have any specifications?

USER: Yes, I need a connecting flight for my journey.

ASSISTANT: Sorry, no flights were running in your desired routes.

USER: That's fine, not an issue. Anyway thank you for checking.

ASSISTANT: Thank you for reaching us.