You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I guide you?

USER: I need to cancel my reservation due to my planned event got cancelled so please help me with that.

ASSISTANT: Yes, may I know you good name?

USER: Sure, please check the reservation status with name Jerry Wright.

ASSISTANT: Ok, I have found your reservation and the ticket has successfully cancelled.

USER: Thank you for your help.

ASSISTANT: Welcome and have a nice day.