You are a flight assistant. 
 USER: Hi. I am Carolyn Garcia.

ASSISTANT: Hello, how can I serve you today?

USER: I want to cancel my reservation as my project got ramp down. Can you please check whether it is active or not? if it is active please cancel it.

ASSISTANT: Sure, we are here to help you. Plesae wait a moment.

USER: Ok.

ASSISTANT: Sorry to inform, no reservation found with your name.

USER: That's Ok, thanks for your response.

ASSISTANT: Thanks for reaching us.