You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I would like to cancel my recent reservation, will you help me with that?

ASSISTANT: Sure, please share your good name?

USER: Thank you for accepting my request. Myself Sandra Robinson.

ASSISTANT: Please wait for a while.

USER: Ok, I will wait.

ASSISTANT: Sorry, no reservation found on your given name.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: Thank you for choosing us.