You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I would like to cancel my reservation. Can you please help me out?

ASSISTANT: Sure, we are here to help you. May I know your name?

USER: Thank you for your quick response. Myself Jennifer Edwards.

ASSISTANT: Ok, wait for some time.

USER: Sure, I will wait.

ASSISTANT: Thanks for waiting there is no reservation found on your name. Thanks for approaching us.

USER:  Not a big problem, anyway, thank you for the information.