You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Ronald Jackson.

ASSISTANT: How may I oblige you today?

USER: I have planned a long trip to enjoy myself, can you please help me to make a reservation?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Can you please help me with your airport codes?

USER: My airport codes are from PHX to PHL.

ASSISTANT: Can you please mention your journey dates?

USER: My travel dates are from 01/19 to 01/21.

ASSISTANT: Do you have any other requirements?

USER: Yes, I need lay by in between my journey.

ASSISTANT: Ok, please wait for some time.

USER: Ok, I will wait for your response.

ASSISTANT: Thanks for waiting, we found connecting flight 1012 in JetBlue airline with fare of 200. Shall I proceed to book?

USER: Ok, please book this ticket.

ASSISTANT: Your ticket has been reserved on your name.

USER: Thank you so much for your kind help.

ASSISTANT: Thank you for reaching us.