You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you?

USER: My plan to Death valley Adventure got postponed, can you please help me out with my cancellation?

ASSISTANT: Sure, May I know your name?

USER: Reservation is done on the name George Davis.

ASSISTANT: Sorry there is no reservation found on your name.

USER: Thanks for your response.

ASSISTANT: Thank you for contacting us, have a good day.