You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. What kind of help are you expecting from my side?

USER: My name is Sharon Wright. I want to do some changes in the existing reservation because my friends are not able to come on the those dates, can you please help me?

ASSISTANT: Sure, let me check.

USER: Ok.

ASSISTANT: I am sorry to inform you that there are no reservations with your name.

USER: No problem. Thank you for your time.

ASSISTANT: Thank you, have a good day.