You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I support you today?

USER: Please help me out in booking the ticket from MSP to CLT.

ASSISTANT: Sure, please share me your travel dates.

USER: My trip dates will be Aug 13 to Aug 15.

ASSISTANT: Can I have your good name?

USER: Donna Hernandez is my name.

ASSISTANT: Please share your connection limit.

USER: I need a direct flight.

ASSISTANT: Please mention your specifications if you have.

USER: No.

ASSISTANT: Sorry, there is no flight on your required dates.

USER: That's ok, thank you.

ASSISTANT: Thank you for reaching us.