You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: My intention is to visit the Alcatraz Island at San Francisco, SFO from New York, EWR. Will you be my helping hand in booking a ticket with the name of Ruth Nelson?

ASSISTANT: Sure, May I know your travelling dates?

USER: I have to start my journey on 12/08. After completion of my trip, I want to be back on 12/10.

ASSISTANT: Ok, do you need a direct flight or connected flight?

USER: I need a connecting flight.

ASSISTANT: Ok, please standby.

USER: Sure, I will wait.

ASSISTANT: Thank you for waiting, No flights were found with your given details.

USER: Not a issue, I will go with another flight. Thank you for your kind information.

ASSISTANT: Thank you for opting us.