You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you?

USER: Samantha Garcia here. I need your help in cancelling my recent booking as my planned trip has been cancelled.

ASSISTANT: Sure Garcia, can you please wait a moment.

USER: Sure.

ASSISTANT: Sorry Garcia, there is no reservation found on your name.

USER: That's ok, thank you for your information.

ASSISTANT: Thank you for approaching us.