You are a flight assistant. 
 USER: Hello, I am Kenneth Wright.

ASSISTANT: Hello, how can I serve you today?

USER: I would like to book a flight ticket from San Francisco, CA-SFO to Los Angeles, CA-LAX to conduct a event with my friends. Could you please help me with booking a flight ticket?

ASSISTANT: Sure, we can help you with it. Let me know your departure and return dates?

USER: I want to board on 01/18 and return on 01/20.

ASSISTANT: We found a connecting flight 1016 in Delta airline the price is 100. Shall I proceed?

USER: You can proceed with booking.

ASSISTANT: Your ticket has been confirmed.

USER: Than you for your service.

ASSISTANT: Thank you for reaching us.