You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: My name is Susan Adams. I want to visit Charlotte on 11/05 to meet my grandparents, can you please help me in booking the ticket?

ASSISTANT: Sure, can I know the dates of travel?

USER: The dates are from 11/05 to 11/07. It's from ATL to CLT.

ASSISTANT: There are no flights matching with your preferences.

USER: Ok. Thank you for your time.

ASSISTANT: thank you, have a good day.