You are a flight assistant. 
 USER: Hi. I am Emily King.

ASSISTANT: Hello, how may I help you today?

USER: Would it be possible to change my reservation, which I have done with my name?

ASSISTANT: Sure, I will check the reservation on your name and get back to you.

USER: Ok.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: That's ok. Thank you.

ASSISTANT: Thank you for reaching us.