You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I am Eric Perez. I have to attend a Live Concert at San Francisco, could you please help me with booking a  flight ticket from CLT to SFO?

ASSISTANT: Sure, I am here to help you out with that. May I know your travel dates please?

USER: I would like to depart on Nov 4th and return on Nov 6th.

ASSISTANT: Ok, please wait for a moment.

USER: Sure, take your time.

ASSISTANT: Hawaiian airlines is having a connecting flight with a fare of 200, shall I proceed with booking?

USER: Yes, please confirm the booking.

ASSISTANT: Your ticket is confirmed with the flight-1018.

USER: I really appreciate your help, thank you for your service.

ASSISTANT: Welcome, have a safe journey.