You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Yes, I am here to help you. May I know your name please?

USER: Sure, My name is Samuel Davis.

ASSISTANT: Ok, please stand by.

USER: Sure.

ASSISTANT: Thank you for your time, sorry we didn't find any reservation on your name.

USER: Ok, No issues, thank you.

ASSISTANT: Thank you for reaching us, have a nice day.