You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Betty Thomas.

ASSISTANT: How can I help you Betty?

USER: I want to go to my hometown for my parents's wedding anniversary, please book me a ticket from JFK to SFO.

ASSISTANT: Ok, please provide your preferable dates?

USER: My planned travel dates are 09/27 and 09/29.

ASSISTANT: There is a flight 1002 available with matches with your preferences. Shall I proceed?

USER: Yes, please.

ASSISTANT: Ok, your ticket has been booked with Hawaiian airlines.

USER: Thank you for your service.

ASSISTANT: Thank you, have a safe journey.