You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, Good Morning. How may I guide you today?

USER: Actually I booked my ticket to Boston in the month of April, but now due to an emergency I want to cancel my trip.

ASSISTANT: Sure, can I know your name?

USER: My name is Cynthia Jones.

ASSISTANT: Cynthia, would you like me to cancel your reservation?

USER: Yes.

ASSISTANT: Please hold for a moment, let me check for any existing reservations.

USER: Ok, please check.

ASSISTANT: I am sorry to inform you that there are no existing reservations with your name.

USER: That's fine.

ASSISTANT: Thank you, have a good day ahead.

USER: Thank you for your information.