You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I would like to meet my business partner at Oakland, could you please help me in booking a ticket?

ASSISTANT: I will help you with that, may I know your travel dates please?

USER: My travel dates are 09/14 and 09/16.

ASSISTANT: May I know your travel airport codes?

USER: My airport codes are HOU to OAK.

ASSISTANT: There is a flight available with 1 connection limit and the price is 100. Can I proceed?

USER: Ok, please book my ticket with the name William Gonzalez.

ASSISTANT: Ok, the flight is been confirmed and the airlines is UA.

USER: Thank you for your help.

ASSISTANT: Thank you for connecting with our agency.