You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I would like to travel from CLT to PHL, can you help me in doing a reservation?

ASSISTANT: Sure, we are happy to help you. Can I have your travelling dates?

USER: My trip dates are Apr 02 to 04.

ASSISTANT: Do you prefer any stopover in between journey?

USER: I prefer direct flight.

ASSISTANT: Are there any other specifications for you?

USER: Please ensure that my depart time is in morning.

ASSISTANT: May I know your good name?

USER: Jessica Brown here.

ASSISTANT: Sorry, no flights are available on your journey routes.

USER: Ok, no issues. Thank you for the information.

ASSISTANT: Thank you for choosing us.