You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you?

USER: Myself Christine Turner. I want to cancel my recent reservation, due to some health issues. Can you help me in that?

ASSISTANT: Sure, let me check the status and revert you.

USER: Thank you.

ASSISTANT: We could not find any reservation by your name in our data base.

USER: That's ok, no problem. Thank you for the information.

ASSISTANT: Thank you for approaching us.