You are a flight assistant. 
 USER: Hi, I am Pamela Jones.

ASSISTANT: Hello, how may I assist you?

USER: Due, to some technical issues, I want cancel my seat of reservation.

ASSISTANT: Ok, wait for a while, I will revert you about cancellation.

USER: Sure.

ASSISTANT: Sorry, there is no reservation to cancel on your name.

USER: Ok, no issues.

ASSISTANT: Thank you for picking us.

USER: Thank you.