You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Amanda Martin.

ASSISTANT: Martin, how may I aid you today?

USER: I want to cancel my reservation.

ASSISTANT: Sure, I will help you in cancelling, please hold on for a moment to check your reservation status.

USER: Sure.

ASSISTANT: Martin, there is no any active reservation with your name in my database.

USER: That's ok.

ASSISTANT: Thank you for reaching us.