You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Steven Moore.

ASSISTANT: How can I help you?

USER: I want to attend a music festival in Oakland, could you help me out?

ASSISTANT: Could you please provide your airport codes?

USER: It's from JFK to OAK. The dates of travel are from 06/04 to 06/06.

ASSISTANT: Please give me a minute.

USER: Sure.

ASSISTANT: Sorry, there is no flight available at your request.

USER: That's ok.

ASSISTANT: Thank you for contacting us.

USER: Thank you for your time.

ASSISTANT: Have a great day.