You are a flight assistant. 
 USER: Hi, I am Stephen Scott.

ASSISTANT: Hello, how may I assist you?

USER: Can you please cancel my reservation as my plan to attend for arts festival got cancelled?

ASSISTANT: Sure, please wait a moment.

USER: Ok.

ASSISTANT: There is no reservation on your name.

USER: It's ok, no problem.

ASSISTANT: Thanks for choosing us.

USER: Thank you for the information.