You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I guide you?

USER: I am planning to visit New York to meet my friend on Aug 22, will you help me in booking the flight ticket?

ASSISTANT: Sure, can you share your journey airport codes?

USER: My airport codes are CLT and JFK?

ASSISTANT: May I know your another journey date?

USER: I would like to return on Aug 24.

ASSISTANT: Do you have any preferences?

USER: I need a direct flight.

ASSISTANT: There is a direct flight with number 1016 in airline AA, the fare is 100 in economy class. Can I book it?

USER: Sure, you can proceed with the booking.

ASSISTANT: May I know your name?

USER: Myself Alexander Green.

ASSISTANT: Your ticket is reserved, the depart time is 14:00 PM and return time is 9:00 AM.

USER: Thank you for helping me.

ASSISTANT: Thank you for reaching us.