You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you now?

USER: Benjamin Jones here. Please help me out in booking the ticket from AUS to IAH.

ASSISTANT: Benjamin Jones, may I know your journey dates?

USER: My trip dates will be Nov 27 to Nov 29.

ASSISTANT: Do you need a connecting flight?

USER: Yes, I need a connecting flight.

ASSISTANT: May I know your other specifications?

USER: No.

ASSISTANT: Meanwhile, can I know your name please?

USER: Above mentioned.

ASSISTANT: Flight - 1012 is available with all your requirements by American Airlines. Can I book it for you?

USER: Please proceed.

ASSISTANT: Your ticket is reserved, thank you for choosing us.

USER: Thank you.

ASSISTANT: Have a safe trip.