You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I support you today?

USER: Can you help me to book a flight from PHX to OAK?

ASSISTANT: Sure, please share me your planned journey dates?

USER: My planned journey dates are Sept 30 and Oct 02.

ASSISTANT: Do you want a connecting flight?

USER: I need a connecting flight.

ASSISTANT: Is there any other requirement related to booking?

USER: I prefer to travel in business class.

ASSISTANT: May I know your good name?

USER: Gregory Evans here.

ASSISTANT: I found a connecting flight 1014 of American Airline, fare is 700 and class is business. Shall I proceed with booking?

USER: Please make it confirm.

ASSISTANT: Your flight ticket has been booked.

USER: Thanks for your kind service.

ASSISTANT: Thank you for visiting us.