You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: I am Timothy Campbell.

ASSISTANT: Ok.

USER: I am planning to visit Oakland, can you please book me the ticket from ORD to OAK?

ASSISTANT: Sure, will you mention your travelling dates please?

USER: My preferable journey dates are from 10/18 to 10/20.

ASSISTANT: Please give me a moment.

USER: Sure, take your own time.

ASSISTANT: Thanks for waiting, there is a flight with price 100 and the connections 1 is available. Shall I confirm your ticket?

USER: Please book my ticket with this airlines.

ASSISTANT: Your ticket is booked. The flight number is 1016 and the airline is Delta.

USER: Thank you for booking my ticket.

ASSISTANT: Welcome, have a great day.