You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you today?

USER: I need to book a flight ticket from LAX to AUS to enjoy Innovation festivals.

ASSISTANT: Sure, I am glad to assist you with ticket booking process and can I know your planned travel dates?

USER: Sure, my scheduled dates are Oct 13 and Oct 15.

ASSISTANT: Can I know your name for further proceeding?

USER: Sure, Carol Robinson here.

ASSISTANT: Are you ok with direct or connected flight?

USER: I prefer maximum 1 connection.

ASSISTANT:  As per your details, one of the flight 1020 which is providing by Delta airlines with a fare of 100 and there is a 1 drop off, can I confirm your flight ticket booking?

USER: Yes, you can.

ASSISTANT: Your flight ticket booking is confirmed on your journey dates.

USER: Thank you for your assistance.

ASSISTANT: You are welcome and thank you for reaching us.