You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, how can I assist you?

USER: We friends planned for a tour, but it was cancelled due some reasons. I need your help in cancellation of my reservation.

ASSISTANT: Sure, May I know your name for cancel purpose?

USER: I am Christine Wright.

ASSISTANT: Ok, wait for some time.

USER: Sure.

ASSISTANT: There was no reservations found on your name.

USER: Ok, not a problem.

ASSISTANT: Thanks for connecting us, Have a great day.

USER: Thank you for prompt response.