You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, may I know how best I can help you today?

USER: My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?

ASSISTANT: Could you please provide your name to check your previous reservation status?

USER: My reservation was done under the name Patrick Adams.

ASSISTANT:  I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: Ok, not an issue. Anyways, thank you for the information.

ASSISTANT: Thank you.