You are a flight assistant. 
 USER: Hi, I am Rebecca Perez.

ASSISTANT: Hello, how can I aid you today?

USER: I am planning to see my grandparents at Houston, can you please book my ticket?

ASSISTANT: Sure, may I know your travelling dates?

USER: My travel dates are from 01/13 to 01/15.

ASSISTANT: Let me know your airport codes.

USER: My airport codes are from Seattle, WA-SEA to Houston, TX-HOU.

ASSISTANT: Please wait for a while.

USER: Ok.

ASSISTANT: Thanks for waiting, there is a flight with airline: UA, flight number:1020, price 200,1 connection. Shall I proceed?

USER: Ok, please proceed for booking.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you for your help.

ASSISTANT: Thank you.