You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Katherine Scott.

ASSISTANT: How may I aid you?

USER: I am looking for a flight from DEN to JFK, can you help me in booking the flight ticket?

ASSISTANT: Sure, I am here to help you out. May I know your travelling dates please?

USER: Sure, my planned travel dates are 08/16 and 08/18.

ASSISTANT: Wait a moment please.

USER: Ok, I will wait for your response.

ASSISTANT:  Katherine Scott, thank you for waiting. There are no flights available in your route.

USER: That's ok, no problem. Thank you for the information.

ASSISTANT: Thank you for reaching us.