You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: My name is Carol Thompson. I would like to meet my friend on her birthday, can you please book the ticket from MSP to MCO?

ASSISTANT: Sure, may I know your friend birthday and when you want to return dates?

USER: The dates are from 10/18 to 10/20.

ASSISTANT: As per your details, there is a flight with airline AA and connection is 1. Shall I proceed to book your ticket?

USER: Ok, please confirm the ticket.

ASSISTANT: Carol, your ticket has been booked with flight number 1002 and price is 100. Thanks for contacting us. Have a safe journey.

USER: Ok, thank you for your help.

ASSISTANT: It's my pleasure.