You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Ruth Collins.

ASSISTANT: How may I guide you?

USER: I would like to book a ticket from PHX to IAH, can you please help me out?

ASSISTANT: Sure, can I have your travel dates please?

USER: I am travelling on these dates 09/01 and 09/03.

ASSISTANT: Please hold on a moment, Ruth.

USER: Sure.

ASSISTANT: Thank you for your waiting, I found a flight for you in Hawaiian airlines with fare 200. Shall I proceed?

USER: Ok, you can proceed.

ASSISTANT: Ok, your ticket has been booked with flight number 1014.

USER: Thank you for your services.

ASSISTANT: Thank you for approaching us.