You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I oblige you today?

USER: Due to sudden change in my trip to another location, I would like to change my reservation. Can you please help me out with changing my reservation?

ASSISTANT: May I know your good name to check the reservation?

USER: My name is George Taylor.

ASSISTANT: Thank you for proving your good name, there is no reservation found on your name.

USER: Not a problem, thank you for the information.

ASSISTANT: Thank you for making us to help you today.