You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you at this moment?

USER: I am Paul Wilson. I want to attend an event in San Francisco. Can you book a ticket from AUS to SFO?

ASSISTANT: Sure, can you please let me know your dates of journey?

USER: I want to travel on 11/10 and 11/12.

ASSISTANT: I have found a direct flight to your destination. Shall I proceed?

USER: Yes, Proceed to booking.

ASSISTANT: Ok, your flight ticket has been booked with flight 1017 which is provided by Southwest airline.

USER: Thank you for helping me.

ASSISTANT: My pleasure, thank you for reaching out here. Have a safe journey.