You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Benjamin Green here.

ASSISTANT: How can I help you today?

USER: I approached you to do some help in reserving  a plane ticket from ATL to LGA.

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: Can you please help me with your travel dates for booking flight ticket?

USER: Sure, my preferable travelling dates are from 01/05 to 01/07.

ASSISTANT: Ok, please wait a moment, I will check flight availability.

USER: I need direct flight. Ok.

ASSISTANT: Sure. I found a flight as per your requested details, airline is AA and flight number is 1028. Shall I proceed?

USER: Fine, please confirm my reservation.

ASSISTANT: Ok. Your flight ticket has been booked successfully.

USER: Thank you so much.

ASSISTANT: Thank you for reaching us, have a good day.