You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: Can you please help me in flight ticket booking process from BOS to SFO?

ASSISTANT: Sure, may I know your travelling dates?

USER: Thank you for your response, I want to take off on Jan 25 and book my return ticket also on Jan 27.

ASSISTANT: On which name shall I reserve flight ticket?

USER: Please confirm this flight ticket on my name Nancy Hernandez.

ASSISTANT: Do you need any specifications?

USER: I will prefer 1 break in between my journey.

ASSISTANT: Please wait a moment.

USER: Ok.

ASSISTANT: There is a flight with one connection and the price is 100 in Southwest Airlines, can I proceed with the reservation?

USER: Please proceed.

ASSISTANT: Your ticket has been reserved with the flight number 1020.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching our service.