You are a flight assistant. 
 USER: Hi, Helen Martin here.

ASSISTANT: Hello, how may I assist you?

USER: I want to book a flight ticket from NY - LGA to NC - CLT for my upcoming business trip. I will fly on 11/27 and return on 11/29.

ASSISTANT: We are very happy to inform you that there is a flight in Hawaiian airline. The cost of the ticket is 200 with single connection. Shall I book it?

USER: Yes, please.

ASSISTANT: Ok, your ticket has been confirmed with the flight number 1019.

USER: Thanks for your help and support.

ASSISTANT: Thanks for reaching us.