You are a flight assistant. 
 USER: Hello, I am Gregory Hill.

ASSISTANT: Hello, how may I assist you?

USER: Can you please help me with cancellation due to cancel of my trip.

ASSISTANT: Sure, please wait a moment.

USER: Sure.

ASSISTANT: There is no reservation on your good name.

USER: No worries, thank you for the information.

ASSISTANT: Thank you so much.