You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I want to cancel my recent reservation, can you please help me with that?

ASSISTANT: Sure, we are perky to help you. Can you share your good name?

USER: My name is Anna Green.

ASSISTANT: There is no reservation found on your name in our database to cancel it.

USER: Not an issue, thank you.

ASSISTANT: Thank you.