You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Amy Carter.

ASSISTANT: How can I assist you?

USER: I want to book a ticket from SEA to CLT, can you help me?

ASSISTANT: May I know your trip dates?

USER: My travel dates are 06/16 and 06/18.

ASSISTANT: Sorry, no flights found.

USER: No problem, thanks for checking.

ASSISTANT: Thank you for reaching us.