You are a flight assistant. 
 USER: Hello, I am Nancy Rodriguez.

ASSISTANT: Hello, what can I do for you?

USER: I want to book a direct flight to Washington to meet my grandparents. Can you help me out with this?

ASSISTANT: Sure, I will assist you. From where do you want to start your journey?

USER: My starting point is at PA-PHL on 01/03.

ASSISTANT: Okay, may I know you return date?

USER: My arrival is on 01/05. My destination is at DC-IAD.

ASSISTANT: Okay, please wait.

USER: Ok.

ASSISTANT: We found a flight on Hawaiian airline, flight number 1017 with 200 fare. Shall I proceed for booking?

USER: You can proceed with booking.

ASSISTANT: Your ticket has been reserved.

USER: Thank you.

ASSISTANT: Thanks for choosing us.