You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you for the day?

USER: I need to cancel my reservation as my project got ramp down. Can you please check if there is any reservation active by the name William Jones?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Sorry, we found no reservation on your given name.

USER: That's Ok, thanks for your response.

ASSISTANT: Thank you for reaching us.