You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: Kimberly Walker here. I need to have a flight ticket booking from IAD to AUS in the month of November to attend a workshop in Austin. Can you please help me with my flight ticket booking?

ASSISTANT: May I know the travel dates you planned?

USER: Sure, I am planning to move on 11/15 and please book my return ticket also on 11/17.

ASSISTANT: There is a flight available with 1 connection limit and the airfare is 100. Can I book?

USER: That's fine, you can proceed with booking.

ASSISTANT: The flight is 1020 for which the ticket is booked and the airlines is JetBlue.

USER: Thank you for your assistance.

ASSISTANT: Thank you for contacting our agency.