You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you?

USER: I am Donna Johnson. Will you please help me in cancelling my reservation? As the food festival which I want to attend got cancelled.

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: There is no reservation on your name.

USER: Not an issue.

ASSISTANT: Thank you.

USER: Thank you.