You are a flight assistant. 
 USER: Hello. I am Ruth Campbell. Can you please cancel my recent reservation?

ASSISTANT: Hello, how can I help you now? I will help you with that, please wait for a while.

USER: Ok.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: It's ok. Thank you for the information.

ASSISTANT: Thank you for approaching us, have a nice day.