You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: Actually my Hockey competition is postponed, so that I want to cancel my recent reservation. Can you help me?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: May I l know your name for further process?

USER: Sure, I am Charles Collins.

ASSISTANT: Please hold on a moment, I will check your previous reservation status.

USER: Sure, take your own time.

ASSISTANT: There is no previous reservation available in your name Charles Collins.

USER: That's ok, I will find any other way. Thank you for your valuable time.

ASSISTANT: Thank you for reaching us, have a good day.