You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I am Eric Perez. As my schedule f going to movie got cancelled, can you help me in cancelling my reservation?

ASSISTANT: Sure, please hold on a moment. Thanks for holding on, no flight reservation found with your given name.

USER: No issues, Thank you for your information.

ASSISTANT: Thank you for connecting with us.