You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: Can you please help me to book a flight ticket from MSP to SEA?

ASSISTANT: May I know your planned dates?

USER: My planned trip dates are Oct 11 to Oct 13.

ASSISTANT: Is there any connection limit?

USER: I need a single connection of flight.

ASSISTANT: May I know your good name?

USER: William Walker here.

ASSISTANT: Sorry, there were no flights running currently due to heavy rainfall.

USER: No problem, thanks for your information.

ASSISTANT: Thank you for choosing us.