You are a flight assistant. 
 USER: Hi. I am Dorothy Wright.

ASSISTANT: Hello, how may I render you?

USER: I have planned to visit beer festival at Las Vegas but unfortunately, I have been hospitalized. Please cancel my recent reservation.

ASSISTANT: Sure, please wait a minute.

USER: Ok, take your time.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: No issues, thank you for the response.

ASSISTANT: Thank you for reaching us.