You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello,. May I know your good name please?

USER: Dorothy Smith is my name.

ASSISTANT: How can I succour you?

USER: Please cancel my recent reservation. As budget was very high for our planned trip and we are not able to arrange our budget.

ASSISTANT: Ok.

USER: Can you  please help me with that?

ASSISTANT: Sure, I am rapturous to help you.

USER: Thank you.

ASSISTANT: Please wait for a while, I will check with your reservation list and revert to you.

USER: Sure.

ASSISTANT: Thanks for holding on.

USER: My pleasure.

ASSISTANT: I have checked in the reservation list to cancel your reservation. But, could not find any reservation with your specified name.

USER: Ok, not an issue. May be booking is not done properly. Thank you for your information.

ASSISTANT: Thanks for contacting us, hope to serve you again.