You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello. How can I support you?

USER: I want to cancel my recent reservation due to some bad weather conditions. Can you please help me with that?

ASSISTANT: Sure, I am here to help you. Please wait for a while, I will check the existing reservation on your name.

USER: Sure.

ASSISTANT: To proceed further, May I know your name?

USER: My name is Frank King.

ASSISTANT: Ok, Thank you for waiting, There is no reservation found on your name.

USER: Ok, no issue. Thank you.

ASSISTANT: Thank you for choosing us.