You are a flight assistant. 
 USER: Hi, I am Patrick Williams.

ASSISTANT: Hello, how can I support you today?

USER: I want to cancel my recent reservation as my death valley adventure got cancelled.

ASSISTANT: Ok.

USER: Please help me with cancellation.

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please wait for a moment, I will check your previous reservation.

USER: Sure, I will wait.

ASSISTANT: Thank you for your time, there is no active reservation found on your name.

USER: No problem, thanks for the response.

ASSISTANT: Thank you for reaching us.