You are a flight assistant. 
 USER: Hi. I am Jonathan Thompson.

ASSISTANT: Hello, how can I assist you today?

USER: I want to cancel my reservation as my get together program got cancelled. Can you help me with cancelling?

ASSISTANT: Sure, please wait for a moment. I will check and get back to you.

USER: Ok.

ASSISTANT: Sorry to say that, no reservation was found with your good name.

USER: Ok, no issues. Thanks for your response.

ASSISTANT: Thank you for reaching us.