You are a flight assistant. 
 USER: Hello. George Nelson here.

ASSISTANT: Hello Nelson, welcome to ABC agency. What kind of service are you expecting from us?

USER: I have a seminar in MN-MSP. Can you please help me for booking a ticket?

ASSISTANT: Please provide your itinerary dates.

USER: My departure date is 07/25 and return date is 07/27.

ASSISTANT: Where are you travelling from?

USER: My origin airport code is IL-ORD.

ASSISTANT: Let me check, please wait for a moment.

USER: Make sure my connections limit is 1.

ASSISTANT: Southwest airlines with flight number 1003 is matching with your travel details.

USER: Please proceed for booking.

ASSISTANT: Your ticket is booked, have a safe and happy journey.

USER: Thank you for helping me.

ASSISTANT: Thank you for choosing our agency.