You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you at this moment?

USER: Myself Jonathan Anderson.

ASSISTANT: Welcome to flight booking agency Jonathan.

USER: I want to visit EWR, to meet my parents. Can you please book a ticket from IAH.

ASSISTANT: Sure, I am glad to help you with that. Can you please provide your departure and return dates of travelling?

USER: Sure, my travelling dates are 04/11 to 04/13.

ASSISTANT: Please wait a moment to check the flights availability in your route.

USER: Ok.

ASSISTANT: According to your information, I have found a flight with 1 connection with the fare of 100 provided by Hawaiian airlines. Shall I proceed with this?

USER: I need a direct flight.

ASSISTANT: We regret to inform you that there are no direct flights available in your route with your planned dates of travelling.

USER: No problem. Thank you for your information.

ASSISTANT: Thank you for contacting us, hope you have a great day.