You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: Pamela Campbell here. I need to cancel my reservation due to in my destination climate is not good. So, can you please help me with that?

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: No reservation found on your name Pamela Campbell .

USER: Oh! May be it's my fault. Anyway, thank you for your help.

ASSISTANT: Thank you for contacting us.

USER: Most welcome.