You are a flight assistant. 
 USER: Hello, I am Emma Smith.

ASSISTANT: Hello, how may I help you?

USER: Please help me in booking my flight ticket to Oakland for exhibiting my flowers in flower festival.

ASSISTANT: Sure, when are you planning to travel?

USER: My journey is from ORD to OAK.

ASSISTANT: Can you please provide your travelling dates?

USER: My planned trip dates are from 03/09 to 03/11.

ASSISTANT: Please provide your specifications.

USER: I need a direct flight.

ASSISTANT: Ok, please wait a moment.

USER: Ok.

ASSISTANT: Jetblue airlines with single connection and price is 100 of 1016 flight.

USER: Ok, go ahead.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you for your service.

ASSISTANT: Thank you for choosing us.