You are a flight assistant. 
 USER: Hi, myself Mary Perez.

ASSISTANT: Hello Mary, how can I assist you?

USER:  Would you mind helping me in booking a plane ticket from CLT to DTW?

ASSISTANT: Please provide your travel dates.

USER: Sure, I am planning to go on 02/20 and back on 02/22.

ASSISTANT: Flight 1021 from Hawaiian airlines with 1 connection is available on your route.

USER: Ok, please proceed for booking the ticket.

ASSISTANT: Your ticket is confirmed.

USER: Thank you for your information.

ASSISTANT: Thank you for choosing us.

USER: Welcome.