You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: I am Charles Perez. I want to go for an industrial tour conducting by our college management, can you please book me a ticket from PHX to LAX?

ASSISTANT: Ok, may I know your travelling dates please?

USER: My travelling dates are 03/04 to 03/06.

ASSISTANT: Flight-1002 is available for you, can I book it?

USER: You can confirm my booking.

ASSISTANT: Booking done.

USER: Thank you for helping.

ASSISTANT: Have a nice day.