You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I have planned to go for shopping at Atlanta, but it has been cancelled. So, can you please cancel my reservation?

ASSISTANT: Sure, I am here to help you. Please share your name.

USER: Sure, I am Deborah Carter.

ASSISTANT: Please stand  by.

USER: Sure, I will wait.

ASSISTANT: Thank you for waiting, sorry to inform no reservation found on your name.

USER: Ok, Thank you for your service.

ASSISTANT: Thank you for reaching us, have  a nice day.