You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: Myself Robert Scott. I would like to cancel my recent reservation, due to personal problems. Can you please help me?

ASSISTANT: Sure, please wait a moment.

USER: Sure, take your own time.

ASSISTANT: I found you reservation and I have cancelled your reservation.

USER: Thank you for your help.

ASSISTANT: Thank you for approaching us.