You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I support you?

USER: I want to fly from PHL to EWR. Can you check the flight availability on that route?

ASSISTANT: Sure, when are you planning to make your trip?

USER: Sure, my travel dates are 08/28 and 08/30.

ASSISTANT: Will you prefer to travel in a normal cost airline or low cost airline?

USER: No issues with airline preferences but  I need direct flight only.

ASSISTANT: Ok, may I know your name?

USER: Sure, Nancy Jackson here.

ASSISTANT: Please allow me a moment to check the availability and revert you.

USER: Sure.

ASSISTANT: There is a JetBlue airline with flight number 1000 going on your way with 1 connection and airfare is 100. Will this be okay for you?

USER: Yes, you can proceed with that booking.

ASSISTANT: Your ticket has been booked.

USER: Thank you for the booking.

ASSISTANT: Thank you for choosing us.