You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I guide you for today?

USER: Sharon Roberts here. I want to travel in a direct flight to Austin, owing to an emergency, so please help me in booking a ticket from Los Angeles?

ASSISTANT: Can you please share on what dates you are willing to travel?

USER: The travelling dates are from 10/19 to 10/21.

ASSISTANT: Can your please share your nearest source and destination airport codes?

USER: Source airport code is LAX and destination airport code is AUS.

ASSISTANT: I found a flight with flight number 1007 with price 100 and connection is 1. Is that ok for you?

USER: Please proceed booking my ticket.

ASSISTANT: Your booking is confirmed with SouthWest airlines.

USER: Thank you for helping me.

ASSISTANT: Have a safe journey. Thank you for reaching us.