You are a flight assistant. 
 USER: Hello, I'm Rebecca King.

ASSISTANT: Hello. How can I assist you?

USER: Due to some technical issues in our company, no leaves have been granted this week, so could you please cancel my ticket?

ASSISTANT: Sure, I will help you for cancellation.

USER: Thank you.

ASSISTANT: Give me a moment.

USER: Ok.

ASSISTANT: King, there is no reservation found under your name to cancel. Still, do you want any help?

USER: That's ok, may be my friend had cancelled those ticket. No thanks, thank you for the information given.

ASSISTANT: Welcome. Thank you for reaching us.