You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I guide you?

USER: I need to book a ticket from HOU to PHX. Could you book a ticket?

ASSISTANT: Sure, can you share your trip dates?

USER: Trip dates are Nov, 9 and Nov, 11.

ASSISTANT: May I know your name?

USER: My name is Justin Lewis.

ASSISTANT: Do you have any specifications?

USER: I would like to return in the evening.

ASSISTANT: Give me a minute.

USER: Sure.

ASSISTANT: There is a connecting flight with number 1023 in airline AA, the fare is 200 in economy class. Can I book it?

USER: Please book a ticket.

ASSISTANT: Your ticket is booked, the depart time is 4:00 hours and return time is 0:00 hours.

USER: Thank you.

ASSISTANT: Thank you for reaching us.