You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, how could I help you?

USER: I need a ticket from Orlando, FL-MCO to New York, NY-JFK.

ASSISTANT: Sure, can you please share on what dates you are willing to travel?

USER: Departure date is 05/05 and 05/07 is return date.

ASSISTANT: May I know your name please?

USER: I am Emily Gonzalez.

ASSISTANT: We are glad to inform that we have found a flight with airline UA of flight 1025 and cost is 100. Shall I book it for you?

USER: Please book a direct flight.

ASSISTANT: Sorry for the inconvenience, there is no direct flight.

USER: Thanks for the help.

ASSISTANT: Thank you for choosing us.