You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Cynthia Wright.

ASSISTANT: Wright, how can I assist you?

USER: Can you help me in booking from SFO to BOS, as I have a business meeting?

ASSISTANT: Sure, please provide your itinerary dates.

USER: My trip dates are 07/25 to 07/27.

ASSISTANT: Please hold on for a while.

USER: Sure.

ASSISTANT: Southwest airlines with flight 1002 is providing service with 1 connection.

USER: You can book it.

ASSISTANT: Your ticket is reserved.

USER: Thank you for helping.

ASSISTANT: Thank you for approaching us.