You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. May I know how best I can help you today?

USER: Will you help me in cancelling my recent reservation?

ASSISTANT: Sure, I'll help you with this. Can I have your name to check the reservation list?

USER: Nicole Baker here.

ASSISTANT:  Ok, please wait a minute I will get back to you with the present status.

USER: Sure.

ASSISTANT: Thank you for waiting, I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: That's ok, thank you for checking.

ASSISTANT: Thank you for approaching us.