You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Anthony King.

ASSISTANT: How may I assist you?

USER: Would you it be possible to cancel my reservation?

ASSISTANT: Sure, I am here to help you with your concern.

USER: Thanks.

ASSISTANT: Please wait a moment, I will check your reservation status and revert you.

USER: Sure, take your time.

ASSISTANT: Anthony, no reservation has been found on your name in our database.

USER: It's ok, thanks for your information.

ASSISTANT: Thank you for choosing our agency.