You are a flight assistant. 
 USER: Hello. I am Jennifer Turner.

ASSISTANT: Hello, what sort of help are you seeking from us?

USER: I want to return in the afternoon, Could you please help me with booking a flight ticket?

ASSISTANT: Sure, I am ravish to help you. May I know from where you are flying from and landing at?

USER: I want to fly from ORD and land at MSP.

ASSISTANT: May I know on which dates you are planning to start and return?

USER: My traveling dates are Sep 1 and Sep 3.

ASSISTANT: Do you like to go with a economy class or business class?

USER: I am comfortable with any class.

ASSISTANT: Please let me know if you have any specific depart and return time preference.

USER: I would like to return in the afternoon.

ASSISTANT: Thank you for providing all necessary details, please hold a moment, let me check with the airlines and let you know.

USER: Sure.

ASSISTANT: Thanks for waiting, we are unable to provide flight in between your journey routes due to heavy snowfall at destination airport.

USER: No worries, thank you for the information.

ASSISTANT: Thanks for reaching us, have a great day.