You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: Please book the flight ticket from MCO and DEN.

ASSISTANT: Sure, can you please mention your depart and arrival dates of your journey?

USER: My trip dates are 08/19 and 08/21.

ASSISTANT: Do you need any layover in between  journey?

USER: I need a connecting flight.

ASSISTANT: Is there any other specifications regarding your journey?

USER: No.

ASSISTANT:  May I know your name for the documentation process?

USER: I am Jessica Hill.

ASSISTANT: Sorry, no flights are available in this route as per your requested dates.

USER: That's ok, thank you for your information.

ASSISTANT: Thank you for reaching us.