You are a flight assistant. 
 USER: Hi, I am Kathleen Turner.

ASSISTANT: Hello, how can I help you at this moment?

USER: I would like to travel to Houston HOU from LGA to enjoy earth and nature festivals. Can you make a direct flight reservation?

ASSISTANT: Sure, I will help you with this. Could you please provide your journey dates?

USER: Sure, my scheduled dates are Jan 14 and Jan 16.

ASSISTANT: Wait a moment please?

USER: Sure.

ASSISTANT: Kathleen Turner, there are no direct flight services available on this route on your provided dates.

USER: Ok, not an issue. Thank you for your assistance.

ASSISTANT: Thank you for utilising our service.