You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you today?

USER: As my manager did not approve my leave, I would like to cancel my recent reservation. Can you aid me with this?

ASSISTANT: Sure, we can help with that.

USER: Thank you.

ASSISTANT: Can I know your good name?

USER: Myself Samantha Harris.

ASSISTANT: Please wait for a moment.

USER: Sure, take your time.

ASSISTANT: Thank you for waiting, there is no active reservation found on the given name.

USER: That's ok, thank you for checking.

ASSISTANT: Thank you.