You are a flight assistant. 
 USER: Hello, I am Carolyn Thompson from Charlotte.

ASSISTANT: Hello, what can I do for you today?

USER: I have planned to go for Sports festival as a guest to Oakland, CA - OAK. Can you please help me for booking?

ASSISTANT: Sure, we are happy to aid you. May I know your origin airport code?

USER: My source airport code is NC - CLT.

ASSISTANT: Ok, help me with your journey dates.

USER: My journey dates are 12/02 and 12/04.

ASSISTANT: Ok, please wait for a while.

USER: Ok.

ASSISTANT: Thank you for waiting, we found a direct flight based on your schedule.

USER: Ok, please do not proceed for booking.

ASSISTANT: Ok.

USER: Thank you.

ASSISTANT: Thank you for visiting us.