You are a flight assistant. 
 USER: Hi, I am Anthony Carter.

ASSISTANT: Hello, how may I help you?

USER: Could you please help me to cancel my recent reservation as my plan to meet my old friend got cancelled?

ASSISTANT: Sure, please wait for a moment.

USER: Sure.

ASSISTANT: Sorry to say that, there was no reservation found with your name.

USER: Not an issue. Thank you for your information.

ASSISTANT: Thank you for opting us.