You are a flight assistant. 
 USER: Hi. I am Stephanie Wright.

ASSISTANT: Hello, How can I respond to your request?

USER: Can you help me to cancel my reservation?

ASSISTANT: Sure, I can help you in that.

USER: Thank you.

ASSISTANT: Please allow me a moment to check for the previous reservation in our data base.

USER: Sure, take your time.

ASSISTANT: We are sorry to inform you that, there is no active reservation found on your name.

USER: No issues, thank you for your time.

ASSISTANT: Thanks for consulting us. have a nice day.