You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Joseph Adams.

ASSISTANT: How can I help you?

USER: I need to attend business meeting at Oakland, OAk. Can you help me in booking from Phoenix, PHX?

ASSISTANT: Sure, I will help you. Do you need a lay by in between your journey?

USER: Yes, I need a connecting flight.

ASSISTANT: Can I have your planned trip dates?

USER: My travelling dates are from 11/15 to 11/17.

ASSISTANT: Give me a minute, I will let you know the flight availability.

USER: Sure.

ASSISTANT: Thank you for your time, we found a direct flight that running on your route with fare 200. Are you comfortable with this flight?

USER: Ok, Proceed with booking.

ASSISTANT: Your ticket has been confirmed with flight number 1009 in Southwest airline.

USER: Thank you.

ASSISTANT: Thank you for choosing us.