You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Sandra Gonzalez here.

ASSISTANT: Sandra, how may I help you?

USER: I want to book a ticket from Seattle-SEA to Washington-DCA to meet my parents.

ASSISTANT: May I know your trip dates?

USER: I am departing on 02/17 and return on 02/19.

ASSISTANT: Please hold on for a while.

USER: Ok.

ASSISTANT: Southwest airlines with flight 1010 is providing service with 1 connection.

USER: Please proceed for booking.

ASSISTANT: Your ticket is reserved.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.