You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I am Edward Jones, want to cancel my recent reservation due to some personal issue. Please help me out with that.

ASSISTANT: Sure, please wait a minute.

USER: Ok.

ASSISTANT: We have found your reservation. Can I proceed for cancellation?

USER: Yes, please cancel it.

ASSISTANT: Your reservation is cancelled successfully.

USER: Thank you for your help.

ASSISTANT: Most welcome.