You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Rachel Phillips here.

ASSISTANT: What service that you are seeking from agency Phillips?

USER: Can you please help me in booking a ticket from IAH to LGA?

ASSISTANT: Sure, I am glad to help you. Can you please provide your itinerary dates of travelling?

USER: Sure, my journey dates are 01/20 and 01/22.

ASSISTANT: Please wait a moment to check the best flights available in your route.

USER: Ok, I'll wait for your response.

ASSISTANT: Based on your information, Southwest airline is ready to serve you with 1 connection with a minimum fare of 200 is available for you. Shall I proceed with this?

USER: Yes, you can proceed for booking.

ASSISTANT: Ok, your ticket has been confirmed in flight number 1014.

USER: Thank you for booking my ticket.

ASSISTANT: Thank you for approaching us, have a great journey.