You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Jennifer Rodriguez.

ASSISTANT: How may I assist you?

USER: Can you please help me in flight ticket booking from MSP to reach JFK in the month of August that there is a event conducting by our office management?

ASSISTANT: Sure, can I have your travelling dates please?

USER: The travelling dates are on 08/20 and back on 08/22 and I don't want any connecting flights in my journey, so find the flight as a direct one.

ASSISTANT: Please hold on a moment.

USER: Sure.

ASSISTANT: Jennifer, I found a flight for you in Southwest airlines with price 200 and it is a direct flight. Can I proceed?

USER: That is perfect, you can proceed with ticket booking.

ASSISTANT: Ok, your booking is confirmed with flight number 1022.

USER: Thank you for your immediate response about my request in ticket booking, thank you so much.

ASSISTANT: Thank you for approaching us.

USER: You are most welcome.