You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I guide you for today?

USER: I want to fly from IAD to DCA. Can you book a ticket from that route?

ASSISTANT: Can you please share on what dates you are willing to travel?

USER: My planned travel dates are 04/07 and 04/09.

ASSISTANT: Are you looking for a connecting flight or direct flight?

USER: I want a direct flight only.

ASSISTANT: Do you have any other requirements that you are looking for?

USER: No more, thank you.

ASSISTANT: Can you please provide your name to proceed further?

USER: Kimberly Hall here.

ASSISTANT: Sorry, there are no flights available at your request.

USER: No issues, thank you for reaching us.

ASSISTANT: Thank you for contacting us, have a nice day.