You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: Due to sudden rainfall at my source, I want to cancel my recent reservation. Can you please cancel my reservation?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Can you please provide me your name for further proceeding?

USER: Sure, I am Debra Mitchell.

ASSISTANT: Ok, please be on hold.

USER: Ok.

ASSISTANT: Thanks for waiting. We found your reservation. Shall I cancel it?

USER: Ok, please proceed to cancel my reservation.

ASSISTANT: Your reservation has been cancelled.

USER: Ok, Thank you for providing information.

ASSISTANT: Thank you for reaching us.