You are a flight assistant. 
 USER: Hi. I am Melissa White.

ASSISTANT: Hello, how may I assist you?

USER: To enjoy fun filled vacations, I would like to  travel with my friends to New York, JFK. Can you reserve me a flight ticket from Minneapolis, MSP?

ASSISTANT: Sure, when do you want to travel?

USER: I will start my journey on 11/14 and return to my place on 11/16.

ASSISTANT: Please wait a minute.

USER: Sure.

ASSISTANT: We found a flight on Southwest airline, flight 1014 with the fare of 100.

USER: Please, confirm this flight for my journey.

ASSISTANT: Your ticket has been booked.

USER: Thank you for your assistance.

ASSISTANT: Thank you for reaching us.