You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I am John Jackson. I am planning to attend music concert at OAK, can you please help me with booking a flight ticket from HOU?

ASSISTANT: Sure, We are here to assist you. Can I know your travelling dates?

USER: Sure, I would like to take off on Sept 14 and return on Sept 16.

ASSISTANT: Are you okay with an direct flight?

USER: I need a flight with 1 connection.

ASSISTANT: Is there any other specifications?

USER: I prefer economy class.

ASSISTANT: Can I know your name?

USER: My name is John Jackson.

ASSISTANT: We found a connecting flight with an AA airline, flight number:1005.

USER: Yes, please proceed with the booking.

ASSISTANT: Your flight ticket has been reserved.

USER: Thank you for your help.

ASSISTANT: Thank you for choosing us.

USER: You are welcome.