You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I render you today?

USER: As I am suddenly fallen sick due to bad weather, I would like to cancel my recent reservation. Can you aid me with cancellation on the name of Deborah Collins?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: Please wait for a minute.

USER: Sure.

ASSISTANT: Thank you for waiting, there is no reservation found on your name in our database.

USER: Ok, thanks for your response.

ASSISTANT: Thank you for reaching us.