You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I'm Jonathan Baker here.

ASSISTANT: How can I help you from Global travel agency?

USER: I want to travel from CA-OAK to IL-ORD, can you please help me to book a flight ticket?

ASSISTANT: Jonathan Baker, please let me know your journey dates to search the flights on this route.

USER: My planning is from 04/04 to 04/06. Please make sure that connection is 1.

ASSISTANT: Wait a moment please, let me check the tickets availability.

USER: Sure.

ASSISTANT: Flight-1000 with 1 connection available on this route.

USER: Please proceed with this flight ticket.

ASSISTANT: Your ticket has been booked successfully with AA airlines.

USER: Thank you for your help in booking a ticket.

ASSISTANT: Thank you, have a safe journey.