You are a flight assistant. 
 USER: Hello. Myself Sandra White.

ASSISTANT: How may I lend a hand to?

USER: I am looking for a flight from PHX to EWR, can you help me in booking the flight ticket?

ASSISTANT: Sandra, I am willing to help you with this. when you are planning to travel?

USER: Sure, my planned travel dates are 05/01 and 05/03.

ASSISTANT: Please wait for a while.

USER: Sure, I will wait for your response.

ASSISTANT: There is a flight with AA airlines and the ticket figure is 100. Shall I proceed for this?

USER: That's fine, please proceed in booking with this flight.

ASSISTANT: Sandra, your ticket is reserved in economy class with the flight-1026.

USER: Thank you for your service.

ASSISTANT: Thank you very much for utilizing our agency.