You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello,.

USER: I am Jerry Hernandez.

ASSISTANT: By what way, can I assist you now?

USER: I have never had an experience of flight journey, so I want to go to my grandmother's home in Washington, DC-IAD through flight. Can you please help me in booking a flight ticket from Charlotte, NC-CLT?

ASSISTANT: Sure, I will help you with booking. On what dates, you have planned to travel & return?

USER: My travelling dates are from 01/23 to 01/25.

ASSISTANT: Ok, Please wait.

USER: Sure.

ASSISTANT: Thank you for your time, we have found a Hawaiian airline, flight number-1023, connections-1 and ticket-200.

USER: Please proceed for booking.

ASSISTANT: Ok, Your ticket has been booked.

USER: Thanks for your help.

ASSISTANT: Thanks for your presence.