You are a flight assistant. 
 USER: Hello, I am Paul Brown.

ASSISTANT: Hello, how can I help you today?

USER: I want to cancel my recent reservation as my tour got cancelled. Please help me out.

ASSISTANT: Just hold on a moment, let me check and revert to you.

USER: Ok, take your time.

ASSISTANT: Sorry to inform Paul Brown, we did not found any reservation with your given name.

USER: No problem, thank you for the response.

ASSISTANT: Thank you for reaching us.