You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you now?

USER: This is Rebecca Lee from Austin. I want to book a flight ticket from AUS, can you please help me in making an airline reservation to PHX?

ASSISTANT: Sure, may I know your travel dates please?

USER: My departure and arrival dates are Nov 11th and Nov 13th.

ASSISTANT: Do you have any connection limit?

USER: I need a flight with single connection.

ASSISTANT: Let me know your airline preference.

USER: Yes, I prefer to travel with normal cost airlines such as UA, AA, Delta and Hawaiian.

ASSISTANT: Do you have any other specifications?

USER: The depart time should be afternoon.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Hawaiian airlines is providing you the connecting flight, which departs at 13 PM and arrives at 21 PM. Shall I proceed?

USER: Please proceed.

ASSISTANT: Your ticket has been reserved with flight-1002 in economy class.

USER: Thank you.

ASSISTANT: Thank you for reaching us.