You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I render you at this moment?

USER: Please book a ticket from Austin, TX-AUS to Washington DC-IAD.

ASSISTANT: Sure, may I know your departure and arrival travelling dates?

USER: Departure date is 12/01 and 12/03 is return.

ASSISTANT: Do you need any halt in between the journey?

USER: I need halt in between the journey.

ASSISTANT: We found a direct flight, are you comfortable to travel?

USER: Please do not book ticket.

ASSISTANT: Sure, can I know your good name please?

USER: I am Rebecca Wilson.

ASSISTANT: Thank you for reaching us.