You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how best can I aid you for the day?

USER: My cricket match got postponed due to bad weather, can you please help me in cancellation?

ASSISTANT: Sure, I will help you. May I know your name?

USER: I am Anthony Garcia.

ASSISTANT: Please wait a moment I will check and revert you.

USER: Ok.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for opting us.