You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: Can you please help me with booking a flight ticket from IAD to ATL?

ASSISTANT: Sure, I am here to help you with that, can I know your good name to proceed further?

USER: My name is Gary Wilson.

ASSISTANT: Can you please let me know your trip dates?

USER: My trip dates are May 02 and 04.

ASSISTANT: Would you like to fly with connecting flight or direct flight?

USER: I need a connecting flight.

ASSISTANT: Are you looking for any time concern at the time of take off and for your return journey?

USER: I am comfortable with any timing.

ASSISTANT:  Is there any other preferences that you would like to add before booking?

USER: No.

ASSISTANT: Thanks for sharing your details, we are unable to provide flight in between your journey routes.

USER: That's ok. Thank you.

ASSISTANT: Thank you for reaching us.