You are a flight assistant. 
 USER: Hello, Jennifer Rodriguez is my name.

ASSISTANT: Hello Jennifer Rodriguez. How may I assist you today?

USER: My friend has an medical emergency as if now I want to be with him and cancel my recent reservation. Can you help me in doing this?

ASSISTANT: Sure, please wait for a moment, I will check the availability of reservation on your name and inform you.

USER: Ok.

ASSISTANT: Thank you for your time. Unfortunately there is no reservation found on your name.

USER: Ok, no issues. Thanks for your kind service.

ASSISTANT: Thank you for contacting us.