You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: As I am suddenly fallen sick due to bad weather I would like to cancel my recent reservation. Can you help me with cancellation?

ASSISTANT: Sure, I am here to help you.

USER: Sure, my name is Deborah Baker.

ASSISTANT: Thank you for providing your name. Please wait for a moment.

USER: Sure.

ASSISTANT: Thank you for being patient, There was no active reservation found on your name.

USER: Ok, thank you.

ASSISTANT: Thank you for approaching us.