You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, how can I assist you today?

USER: I need to cancel my recent reservation.

ASSISTANT: Sure, May I know your name for process?

USER: My name is Katherine Scott.

ASSISTANT: Ok, wait for some time.

USER: Sure.

ASSISTANT: There is no reservations found on your name.

USER: Thanks for your assistance.

ASSISTANT: Thanks for connecting us.