You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I want to travel from San Francisco, CA - SFO to Oakland, CA - OAK. Can you book a ticket?

ASSISTANT: Ok, may I know your travel dates?

USER: Travel dates are on 10/18 and 10/20.

ASSISTANT: Ok, please wait. We found a connecting flight Frontier with flight number 1014 and price is 100.

USER: You can book.

ASSISTANT: May I know your name for booking?

USER: I am Melissa Parker.

ASSISTANT:  Your booking is done.

USER: Thank you.

ASSISTANT:  Thank you for reaching us.