You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: I am Edwards Anderson. I want to cancel my reservation.

ASSISTANT: Sure, just a moment please.

USER: Ok.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: That's ok.

ASSISTANT: Thank you for reaching us.

USER: Thank you for your help.

ASSISTANT: Most welcome.