You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I serve you?

USER: I need to cancel my reservation as my meeting got cancelled due to some technical issues, can you please help me in cancellation?

ASSISTANT: Sure, I can help you. May I know your name?

USER: I am Rebecca Parker.

ASSISTANT: Please wait a while.

USER: Ok.

ASSISTANT: Thanks for being waiting. I am sorry to say that, there is no active reservation found with your name in our database to cancel it.

USER: Ok, not an issue. Thank you.

ASSISTANT: Thank you for choosing us.