You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: Can you please cancel my reservation, due to cancel of my trip with friends?

ASSISTANT: Sure, may I know your name?

USER: My name is Katherine Turner.

ASSISTANT: Please wait a moment.

USER: Sure.

ASSISTANT: Found your recent reservation and successfully cancelled.

USER: Ok, thank you for cancelling my reservation.

ASSISTANT: Thank you for reaching our service.