You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Jennifer Wilson.

ASSISTANT: How can I assist you today?

USER: I am planning to book a ticket from BOS to CLT. Can you please help me out?

ASSISTANT: Sure, can you please share your travel dates?

USER: I am planning to travel on May 10 and return back on May 12.

ASSISTANT: Do you have any class preference?

USER: No, my depart time is afternoon.

ASSISTANT: May I know your connection limit?

USER: I am looking for a connecting flight.

ASSISTANT: Do you have any other specification that you are looking for?

USER: No.

ASSISTANT: Jennifer Wilson, I am sorry to inform you that there is no flight available at your request.

USER: That's fine, thank you for your service.

ASSISTANT: You are welcome. Thank you for contacting us.