You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Can you help me in cancelling my recent reservation?

ASSISTANT: Sure, I am here to help you for this. Let me check your reservation status in our database.

USER: Thank you.

ASSISTANT: May I know your name please?

USER: Debra Rodriguez.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Sorry to inform., no reservation is found with your criteria.

USER: It's ok, thank you for checking.

ASSISTANT: Thank you very much for approaching our agency.