You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I have an appointment with the doctor at Oakland, can you find a ticket from MCO to OAK?

ASSISTANT: May I know your preferable dates?

USER: My travelling dates are from 10/11 to 10/13.

ASSISTANT: I am happy to help you. Give me a minute.

USER: Please book my ticket with the name of Virginia Parker, if it has 1 connection limit.

ASSISTANT: Sorry to say that there is no flight found on your dates. Can you please give me your full name?

USER: Ok, no problem, I will find any other source. My name is Virginia Parker.

ASSISTANT: That's great.

USER: Thank you for your information.

ASSISTANT: Thank you for contacting us.