You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: I am planning to watch a football to Detroit, MI-DTW with my cousin.

ASSISTANT: Sure, we are gleeful to help you.

USER: Help me to find a ticket from Phoenix, AZ-PHX.

ASSISTANT: Can you please provide your reservation details?

USER: I need a flight from Phoenix on 12/04 and return on 12/06.

ASSISTANT: Fine, Thanks for assigning your details. Please wait for a couple of minutes, I will check and notify you.

USER: Ok.

ASSISTANT: Thanks for your patience, we found a Delta plane that matches your details. The flight number is 1020 with a single connection and the fare is 100.

USER: It is perfect for me, you can book the ticket.

ASSISTANT: Sure, your ticket has been confirmed.

USER: Thank you for helping me.

ASSISTANT: Thanks for reaching us, have a grateful day. May I know your name?

USER: My name is Elizabeth Gonzalez.

ASSISTANT: Thanks for providing your name.