You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: Margaret Taylor here. Can you find a direct flight for me from BOS to DCA?

ASSISTANT: Can you pleas tell your travelling dates?

USER: I would like to travel on 02/07 and 02/09.

ASSISTANT: I found a flight with 1 connection and ticket price is just 100. Shall I proceed the process?

USER: I need a direct flight as I said before.

ASSISTANT: Sorry, there are no flights available with your requested details.

USER: It's ok, not an issue. Thanks for your response.

ASSISTANT: Thank you and have a nice day.