You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I am Kevin Hernandez here, I want to reserve my ticket from EWR to PHX, can you please help me?

ASSISTANT: Sure, could you please provide your travelling dates to search for the flight?

USER: Sure, my preferable dates of journey is from 11/24 to 11/26.

ASSISTANT: Ok, please hold on for a moment.

USER: Sure.

ASSISTANT: Sorry to say, no flights were found on your route.

USER: Ok, no problem.

ASSISTANT: Thank you for reaching us, have a nice day.

USER: Anyways, thank you for your service.