You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: I am planning to cancel my reservation, can you help me out?

ASSISTANT: Sure, I am here to help you.

USER: Sure, please check my details under my name Rebecca Garcia.

ASSISTANT: Ok, please wait a minute.

USER: Sure.

ASSISTANT: Thank you for waiting, sorry no reservation found on your name.

USER: No issues, thank you for your time.

ASSISTANT: Thank you for opting us, have a good day.