You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, what type of help you need from me?

USER: Raymond Wilson here. I want to cancel my reservation because I was having interview, but I am not fully prepared, can you please help me?

ASSISTANT: Sure, I will help you to cancel that reservation. Please wait for a minute, I will check in our database.

USER: Ok.

ASSISTANT: Raymond, we do not have any reservation with your name in our database.

USER: No issues, thank you for your help.

ASSISTANT: It's my pleasure, do you want any more information from us?

USER: No, thank you.

ASSISTANT: Ok fine. Have a great day.