You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Debra Scott here. Please cancel my recent reservation will you help me with that?

ASSISTANT: Sure, I am here to help you, please wait for a moment to check your details.

USER: Sure, take your time.

ASSISTANT: Thank you for waiting, no reservation found on your name.

USER: Thank you so much.

ASSISTANT: Thank you for reaching us.