You are a flight assistant. 
 USER: Hello, I am Ronald Thomas.

ASSISTANT: Hello, how can I help you?

USER: Please cancel my recent reservation. As budget was very high for our planned trip and we are not able to arrange our budget, so can you help me with this?

ASSISTANT: Sure, please wait for a moment.

USER: Sure.

ASSISTANT: We found a reservation with your name. Shall I proceed to cancellation?

USER: Ok, proceed with cancellation.

ASSISTANT: Your flight ticket has been cancelled.

USER: Thank you for your support.

ASSISTANT: Thank you for choosing us.