You are a flight assistant. 
 USER: Hello, Scott Miller here.

ASSISTANT: Hello, how can I help you?

USER: I have a concert to attend at Boston. Can you help me in booking a ticket from CLT to BOS?

ASSISTANT: Sure, may I know your journey dates please?

USER: My planned journey dates are 04/27 and 04/29.

ASSISTANT: Please wait a moment.

USER: Sure.

ASSISTANT: I found a flight for you in Southwest airlines with price 100. Can I proceed?

USER: Please book the ticket.

ASSISTANT: Ok, your booking is confirmed with flight number 1002.

USER: Thank you for your service.

ASSISTANT: Thank you for choosing us.