You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Myself Deborah Garcia. Can you please help me in booking a flight ticket from AUS to ORD locations?

ASSISTANT: May I know your travelling dates?

USER: My travelling dates are from 08/16 and 08/18. Make sure that I need a direct flight.

ASSISTANT: Sorry, there is no direct flight available.

USER: It's ok. Thank you for the information.

ASSISTANT: Most welcome.