You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Jerry Johnson here.

ASSISTANT: How can I  help you?

USER: Book a ticket from CLT to AUS, to see my grandfather who is admitted in hospital.

ASSISTANT: Your travelling dates please?

USER: Sure, my trip dates are from 11/15 and 11/17.

ASSISTANT: There is a flight with single connection, can I proceed for booking in 1004 flight it cost you 100?

USER: Yes, you can.

ASSISTANT: Your booking is done in Frontier airlines.

USER: Thanks for your help and service.

ASSISTANT: Thank you for choosing us.