You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I serve you the best today?

USER: Please book a flight ticket from JFK to reach my destination ATL.

ASSISTANT: Sure, may I know your travel dates?

USER: I would like to travel on Dec 02 and 04.

ASSISTANT: Can you help me with your connection limit?

USER: I need a connected flight to travel.

ASSISTANT: Do you have any other preferences?

USER: No.

ASSISTANT: Sorry to inform you that, currently no flights are running to that locations due to runway problem at destination place.

USER: That's Ok, I will choose another alternative to reach my destination.

ASSISTANT: For references, may I know your name please?

USER: Sure, Joshua Harris is my name. Thank you.

ASSISTANT: Thank you for reaching us.