You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you today?

USER: I am Carolyn Harris. I want to book a ticket from JFK to MSP to meet my parents in St. Paul. Can you help me?

ASSISTANT: Sure, can you please let us know your journey dates?

USER: I am departing on 11/17 and return on 11/19.

ASSISTANT: Ok, please be on hold for a while.

USER: Ok.

ASSISTANT: There is a flight-1008 available in UA airlines and the ticket costs you 200 only. Can I book the ticket for you?

USER: Ok, please proceed for booking.

ASSISTANT: Your ticket is booked successfully.

USER: Thank you for your help.

ASSISTANT: Thank you for approaching us and happy journey.