You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I be of your assistance?

USER: I am Andrew Brown. Can you please help me in changing my reservation as my plan to go for holiday trip got postponed?

ASSISTANT: Sure, please give me a minute.

USER: Ok.

ASSISTANT: We found a reservation on your name, please provide your journey details.

USER: My schedule dates of journey are 10/04 to 10/06. I would like to board from Washington, IAD.

ASSISTANT: Thanks for the information.

USER: Oakland, OAK is my landing point.

ASSISTANT: Please stand by.

USER: Ok.

ASSISTANT: We found a direct flight with number 1001. Shall I proceed?

USER: No, do not proceed. I need a connecting flight. Thank you for your information.

ASSISTANT: Ok, thanks for availing us.