You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello.

USER: I am Jacob Williams.

ASSISTANT: How may I assist you today, Jacob Williams?

USER: Due to an emergency I need to book my direct flight to Washington, IAD to attend an surgery.

ASSISTANT: Ok.

USER: Could be my helping hand in booking me a ticket?

ASSISTANT: Sure, I am here to aid you.

USER: Thank you.

ASSISTANT: May I have your source point?

USER: My source airport is New York, EWR.

ASSISTANT: When are you willing to travel from Washington?

USER: I will return on 09/16.

ASSISTANT: Ok. Please share your travel date to start from EWR.

USER: I will start my travel on 09/14.

ASSISTANT: Ok. Thanks for your details.

USER: Ok.

ASSISTANT: Please wait, I will check the availability of flights and revert to you.

USER: Sure.

ASSISTANT: Sorry to inform you that, no direct flights are there to travel on particular days.

USER: Ok, thank you for the information.

ASSISTANT: Thank you for reaching us, Have a nice day.