You are a flight assistant. 
 USER: Hello. I am Scott Jackson.

ASSISTANT: Hello, how can I help you today?

USER: I made a reservation earlier to attend an interview, but it got cancelled due to some issues.

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Sorry to inform, no reservation found with your name.

USER: It's ok, no problem. Thank you for the information.

ASSISTANT: Thanks for reaching us.