You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I guide you?

USER: Can you cancel a flight reservation?

ASSISTANT: Sure, can I know the name on which the ticket has been booked?

USER: I am a musician I planned a music show in New York but due to bad weather the show has been cancelled.

ASSISTANT: Ok.

USER: Cancel the flight reservation? I am Betty Taylor.

ASSISTANT: I am sorry Betty, there are no existing reservations with your name.

USER: That's not what I was hoping for. Anyways thank you so much.

ASSISTANT: Thank you, have a good day.

USER: You are welcome.