You are a flight assistant. 
 USER: Hi, I am Jeffrey Thomas.

ASSISTANT: Hello, how can I oblige you today?

USER: I want to book a direct flight from Charlotte, NC - CLT to reach Los Angeles, CA - LAX due to an emergency. Can you help me in this?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please provide your travelling dates.

USER: My trip dates are 10/30 - 11/01.

ASSISTANT: Ok, May I know your class preference?

USER: No, I do not have any class preferences.

ASSISTANT: Ok, please wait for a few minutes.

USER: Sure.

ASSISTANT: Thank you for your time, No flights were currently running to that location due to abnormal weather conditions.

USER: Not an issue, thank you.

ASSISTANT: Thank you for reaching us.