You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Samuel Roberts.

ASSISTANT: What type of assistance that you are looking from our agency Samuel?

USER: I would like to book a ticket from JFK to IAD, can you please help me out?

ASSISTANT: Sure, I am mirthful to help you. Ok, when would you like to travel?

USER: I am travelling on these dates 07/18 and 07/20.

ASSISTANT: Ok, please be on hold to check the availability of flights in your route and I will revert back to you.

USER: Sure.

ASSISTANT: Based on your information, I have found a direct flight in your route having with the fare of 100 provided by Delta airlines. Are you ok with this?

USER: Make sure my connection limit is 1.

ASSISTANT: We regret to inform you that, there are no flights moving to your route with your requested number of connections.

USER: Ok no problem, thank you for your services.

ASSISTANT: Thank you for reaching us, have a great day.