You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I help you?

USER: My name is Jacob Hernandez, I just want to cancel my recent reservation.

ASSISTANT: OK, can you please wait a moment. I will check and let you know.

USER: OK sure.

ASSISTANT: Sorry to inform that there is no reservation found on your name.

USER: OK, Thank you.

ASSISTANT: Thank you. Have a good day.