You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: I would like to celebrate my birthday at New York. Can you help me in booking a ticket from HOU to EWR?

ASSISTANT: Sure, please tell us your trip dates.

USER: I prefer to travel on dates 01/03 and 01/05.

ASSISTANT: May I know your name please?

USER: My name is Patricia Collins.

ASSISTANT: There is a flight 1015 of JetBlue airlines for you with 1 connection.

USER: Please proceed for booking the ticket.

ASSISTANT: Collins, your ticket is booked.

USER: Thank you for your favour.

ASSISTANT: Most welcome.