You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I help you today?

USER: I am Jacob Clark. Could you please book a flight ticket from Phoenix, PHX to Denver, DEN?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Can I know when are you planning to start your journey?

USER: I want to start my journey on 06/11.

ASSISTANT: Do you need lay by in between your journey?

USER: Yes, I need a lay by in between my journey.

ASSISTANT: Kindly, share your return date to proceed further.

USER: I would like to return on 06/13.

ASSISTANT: Please, wait for a while.

USER: Sure.

ASSISTANT: Thank you for being patience, there is a direct flight available with your requirements. Shall I proceed to book?

USER: No, I need a connecting flight.

ASSISTANT: Ok.

USER: Thank you for the information.

ASSISTANT: Thank you for reaching us.