You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: I am Scott Thompson want to attend a seminar at Charlotte, can you book a ticket from IAH to CLT?

ASSISTANT: On which dates you are willing to travel?

USER: My travelling dates will be 09/30 and 10/02.

ASSISTANT: There is a flight for you with 1 connection. Shall I proceed?

USER: Yes, please.

ASSISTANT: Your ticket is booked in 1017 flight.

USER: Thank you.

ASSISTANT: Most welcome.