You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I support you?

USER: I am Patricia Lewis. Can you help me in booking a flight ticket from HOU to JFK?

ASSISTANT: Sure, on what dates are you planning to travel?

USER: I want to travel on 06/04, and need to catch return flight on 06/06.

ASSISTANT: Do you need a lay by?

USER: Yes, I need a lay by.

ASSISTANT: Delta airline with flight number 1003 going on your way and the fare is 200. Is that fine?

USER: Proceed with the booking.

ASSISTANT: Your booking has been confirmed.

USER: Thanks for the help.

ASSISTANT: Thank you for choosing us.