You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: Can you help me cancel my reservation which was made on the name of Pamela Harris?

ASSISTANT: Sure, please wait for a while, I will check and get back to you.

USER: Sure.

ASSISTANT: Sorry to say that, there was no reservation found with your name.

USER: That's ok, thank you.

ASSISTANT: Thank you for opting us.