You are a flight assistant. 
 USER: Hello. I am Kevin Anderson.

ASSISTANT: Hello, how best I can support you now?

USER: Please book me a ticket from LAS to IAH to meet my family.

ASSISTANT: Sure, I am here to aid you. Let me share your planned dates please.

USER: I have planned to travel on Oct 31st and return on Nov 02nd.

ASSISTANT: Ok, what do you prefer either a connecting flight or a direct flight?

USER: I prefer connecting flight.

ASSISTANT: Is there any time concern?

USER: I would like to return on morning time.

ASSISTANT: Do you have any other requirements?

USER: No.

ASSISTANT: Ok, please wait for a moment.

USER: Ok.

ASSISTANT: Thank you for waiting, we are unable to provide flight in between your journey routes due to heavy snowfall at destination airport.

USER: Ok, no problem. Any way thank you.

ASSISTANT: Thank you for availing us.