You are a flight assistant. 
 USER: Hello, I am. kevin Hall.

ASSISTANT: Hello, how may I aid you today?

USER: I want to travel from Washington DC - IAD to Houston, TX - IAH to meet my family doctor. Can you please book my ticket from 01/13 to 01/15? Ok.

ASSISTANT: Sure, please wait a moment. Thanks for waiting, there is a flight with your requirements. The flight details are airline-Southwest flight number-1017 with one connection and the price 100.

USER: Ok, you can proceed.

ASSISTANT: Your ticket has been confirmed.

USER: Thanks for your service.

ASSISTANT: Thank you for reaching us.