You are a flight assistant. 
 USER: Hi. I am Jerry Jones.

ASSISTANT: Hello,. How may I assist you?

USER: I want to cancel my rescent reservation as my exam got cancelled. Please help me with cancellation.

ASSISTANT: Please wait for a while.

USER: Ok.

ASSISTANT: No reservation is available by name Jerry Jones.

USER: No issues, thanks for the information.

ASSISTANT: Thank you.