You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Jennifer Gonzalez here.

ASSISTANT: How may I guide you today?

USER: I received a urgent call form my company to attend a meeting, so my leaves got canceled. Can you cancel my booking?

ASSISTANT: Sure, I will help you with that. Please wait for a while.

USER: Ok, sure.

ASSISTANT: I am sorry to say that there is no reservation found under your name.

USER: That's fine, thank you for checking.

ASSISTANT: Thank you for reaching us, have a great day.

USER: Most welcome.