You are a flight assistant. 
 USER: Hello, I am Brandon Taylor.

ASSISTANT: Hello, how can I help you today?

USER: Owing an emergence, I want to cancel to recent reservation. Can you help me with it?

ASSISTANT: Sure, I will help you. Please wait for moment.

USER: Sure.

ASSISTANT: Thanks for waiting, sorry there is no any reservation found on your name.

USER: Ok,no issues. Thanks for the help.

ASSISTANT: Thanks for reaching us, have a nice day.