You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: I would like to make a flight ticket from IAD to JFK, can you please help me?

ASSISTANT: Can you share your trip dates?

USER: Sure, my planned travelling dates are Nov, 06 and 08 respectively.

ASSISTANT: Do you need any connections?

USER: I would like to travel in a direct flight.

ASSISTANT: Are there any other preferences?

USER: No, thank you for asking.

ASSISTANT: May I know your name?

USER: Sure, my name is Samuel Wilson here.

ASSISTANT: Sorry, there is no flight found under your details.

USER: Ok, not an issue.Thank you for your information.

ASSISTANT: Thank you for reaching us.