You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Jonathan Wilson.

ASSISTANT: How can I help you today?

USER: I would like to cancel my reservation which is under my name. Can you please help me with that?

ASSISTANT: Sure, wait a second I will check the update.

USER: Sure, take your time.

ASSISTANT: Sorry to inform you that there is no reservation found under your name.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Thank you for choosing us.

USER: You are welcome.