You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I want to cancel my recent reservation, can you please help me with this?

ASSISTANT: May I know your good name to check the reservation status?

USER: Katherine Campbell here.

ASSISTANT: Please wait.

USER: Sure.

ASSISTANT: I regret to inform you that there were no reservation found as per your given name.

USER: No problem, thanks for your information.

ASSISTANT: Thank you for opting us.