You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I respond to your request?

USER: Help me with booking ticket from SFO to EWR, to meet my parents.

ASSISTANT: Sure, Let me know your class preference.

USER: I am ok with any class.

ASSISTANT: Can you please share your scheduled dates?

USER: Ok, my travel dates are from Aug 03 to 05.

ASSISTANT: Do you have any connection limit?

USER: I need a connecting flight.

ASSISTANT: May I know your name please?

USER: Sure, I am Ryan Martin.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Sorry to inform you that, there were no flights running to that location due to abnormal weather conditions.

USER: It's ok, thank you.

ASSISTANT: Thank you for approaching us.