You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I serve you today?

USER: I want to cancel my reservation,will you help me?

ASSISTANT: Sure, I will help you. Please provide your name to proceed further.

USER: My name is Anthony Scott.

ASSISTANT: Thank you, sorry no reservation found with your name.

USER: OK,not an issue. Thank you for your help.

ASSISTANT: Thank you for reaching us, have a nice day.