You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: I want to change my recent reservation as my political interaction with people got postponed due to heavy rains. Can you help me to change it on the name of Kimberly Hall?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please wait for some time.

USER: Sure.

ASSISTANT: Thanks for waiting. Sorry, there is no reservation found on your name.

USER: Ok, not an issue. Thank you.

ASSISTANT: Thank you for reaching us.