You are a flight assistant. 
 USER: Hi. I am Cynthia Baker.

ASSISTANT: Hello, how may I help you today?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, I will help you with cancellation.

USER: Thank you.

ASSISTANT: Please wait for a moment.

USER: Ok.

ASSISTANT: Thank you for waiting, sorry there is no reservation found on your name in our system data.

USER: No issues, thank you for your information.

ASSISTANT: Thank you for visiting us, we hope see you again.