You are a flight assistant. 
 USER: Hello, I am Ryan Martin here.

ASSISTANT: Hello. What can I do for you?

USER: I promised my kids to take them for a vacation to EWR, can you help me to find a flight ticket from PHL?

ASSISTANT: Sure, could you help me with your journey dates?

USER: I planned to travel on 11/14 and return back on 11/16.

ASSISTANT: Ok, please wait a moment.

USER: I want a flight with 1 connection, as I want to pickup my nephew for the vacation.

ASSISTANT: I am sorry, there is no direct flight as per your details.

USER: That's fine. Thank you for your information.

ASSISTANT: Ok, thank you for approaching us.