You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: Owing to an emergency, I just want to cancel my recent reservation. Can you please aid me with cancellation?

ASSISTANT: Sure, may I know your name please?

USER: Thanks for accepting my request, Please check my reservation on the name of Stephanie Lewis.

ASSISTANT: Wait a while, kindly.

USER: Sure.

ASSISTANT: Thank you for your time, we found a reservation in your name and it has been cancelled as per your request.

USER: Thank you.

ASSISTANT: Thank you for reaching us.