You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, what can I do for you?

USER: I am planning to attend a New York JFK from Charlotte CLT. Can you find a flight ticket for me?

ASSISTANT: Sure, can I know your good name?

USER: Yes, I am Brandon Carter.

ASSISTANT: May I know, when are you going to travel?

USER: Ok, my planned trip dates are on Mar 20 and return Mar 22.

ASSISTANT: Do you have any class preference?

USER: No,but I want return in the afternoon time.

ASSISTANT: May I know your connection limit?

USER: Yes, I need a direct flight to travel.

ASSISTANT: Wait a minute.

USER: Sure.

ASSISTANT: We found a flight on American airline, flight number 1009 with the fare of 100 and it is direct flight. Shall I proceed?

USER: Ok, you can proceed with the ticket booking.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you for your great help.

ASSISTANT: Thank you for reaching us.