You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you?

USER: I am Nancy Nelson. Can you please help me in booking my flight ticket from IAD to EWR?

ASSISTANT: Sure, I am happy to aid you in flight ticket booking process. Can you please let me know your preferable travel dates for booking flight ticket?

USER: My travelling dates are 11/06 and 11/08.

ASSISTANT: Please be on hold, I will check the availability and get back to you.

USER: Ok, sure.

ASSISTANT: Ok, there is a flight 1019 in Delta airline matching your details with price 100. Shall I proceed?

USER: Ok, please proceed for booking.

ASSISTANT: Ok, your booking is done.

USER: Thank you.

ASSISTANT: You are welcome.