You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: My name is Michael Hernandez. I would like to travel from MSP to JFK.

ASSISTANT: Michael, will you please help me in providing your travelling dates?

USER: The journey dates are from 03/16 to 03/18.

ASSISTANT: There is a flight available with flight number 1000 from UA airline. Do you have any other requirements?

USER: Sure, you can proceed booking my ticket.

ASSISTANT: Ok, your ticket has been booked.

USER: Thank you for your help.

ASSISTANT: My pleasure.