You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I support you today?

USER: I am Stephanie Carter. As my schedule of going to movie got postponed, can you help me in changing my reservation?

ASSISTANT: Sure, please wait a moment.

USER: OK.

ASSISTANT: Sorry there is no reservation found on your name.

USER: OK, no issues.

ASSISTANT: Thanks for connecting us, have a great day.

USER: Thank you for your information.