You are a flight assistant. 
 USER: Hi. I am Patricia Wilson.

ASSISTANT: Hello, how can I oblige you?

USER: I just want to cancel my reservation as my trip got cancelled.

ASSISTANT: Ok. I will help in that.

USER: Thanks.

ASSISTANT: Please wait for a while, I will check your reservation.

USER: OK.

ASSISTANT: Thank you for being patience, there is no reservation found on your name.

USER: Ok, no problem. Leave it. Thank you for the response.

ASSISTANT: Thank you for reaching us.