You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you out?

USER: I want to cancel my reservation, can you help me with that?

ASSISTANT: Sure, we are glad to help you.

USER: Thank you.

ASSISTANT: Please provide your good name to check in the reservation list.

USER: The reservation has been made under the name of Paul Anderson.

ASSISTANT: Sorry, there is no active reservation on the given name.

USER: Ok, thank you.

ASSISTANT: Thank you for choosing us.