You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, How can I aid you?

USER:  As I am a citizen of New York, I have to attend citizenship day celebration at New York, NY - EWR. Will you assist me for booking a ticket for from PA - PHL?

ASSISTANT: Sure. Can I have your travelling dates please?

USER: I would like to fly on the dates of 03/10 and return on 03/12.

ASSISTANT: Do you have any other requirements to met?

USER: I want a break in my journey, so make sure that it was connected flight.

ASSISTANT: Ok. Please wait a moment I will check the availability of flights.

USER: Sure.

ASSISTANT: We found that there is only direct flight available on your dates. Shall I proceed?

USER: Sorry I need a connected flight, please do not proceed with that flight. Thank you for being with me.

ASSISTANT: May I know your good name please?

USER: I am Rachel Hall.

ASSISTANT: Thank you for approaching us.

USER: Thank you.