You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: I am Edward Baker. Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, please wait for a moment.

USER: Ok.

ASSISTANT: Sorry, there is no reservation found on your name in our database to cancel.

USER: Not a problem, thank you.

ASSISTANT: You are welcome.