You are a flight assistant. 
 USER: Hi, Charles Gonzalez here.

ASSISTANT: Hello, how can I serve you today?

USER: I would like to go to downtown San Francisco to attend a workshop on Java technology with my colleagues on 01/31.

ASSISTANT: Sure, please help me with your connection limit?

USER: Can you make a reservation with fare 500?

ASSISTANT: Ok, let me know your airport codes?

USER: Sure,  I am leaving from CLT to SFO. Yes, I need a halt.

ASSISTANT: Ok, please help me with your return date?

USER: Sure, I need to return on 02/02.

ASSISTANT: ok, please hold on a moment.

USER: Sure.

ASSISTANT: Thanks for holding on, flight- 1000, airline- AA, price- 100 with connection matches your requested details.

USER: Ok, please proceed to book.

ASSISTANT: Ok, your ticket has been processed.

USER: Thanks for your assistance.

ASSISTANT: Thank you for connecting with us.