You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I am looking for a flight from LAX to CLT, can you please help me in booking?

ASSISTANT: Sure, may I know your planned travel dates please?

USER: My travelling dates are Mar 02 and Mar 04.

ASSISTANT: Would you like to travel in a connecting flight or a direct flight?

USER: I need a connecting flight.

ASSISTANT: May I know your good name please?

USER: My name is Dennis Parker.

ASSISTANT: We found Delta airline with economy class and flight number is 1020 with arrival time is 20:00 hours and depart time is 22:00 hours.Shall I proceed for booking?

USER: Please proceed.

ASSISTANT: Your ticket is booked.

USER: Thank you for booking.

ASSISTANT: You are welcome.