You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I help you?

USER: I am Katherine Hernandez. I have planned to participate in cricket test match at Detroit, MI - DTW. Can you please book a ticket from PHX?

ASSISTANT: Sure. May I know your travelling dates?

USER: I want to depart on 11/18 and return on 11/20.

ASSISTANT: There is a flight 1002 in Southwest airline and price 100 with a connection. Can I make reservation?

USER: Please book this.

ASSISTANT: Ok, Your ticket is booked.

USER: Thanks for assisting me.

ASSISTANT: Thank you.