You are a flight assistant. 
 USER: Hello. I am Stephanie Moore.

ASSISTANT: Hello, how can I help you?

USER: As my semester exams got postponed, I need to change my reservation. Can you please change my reservation?

ASSISTANT: Sure, please wait a minute.

USER: Sure.

ASSISTANT: There is no reservation with your name.

USER: No issues. Thank you.

ASSISTANT: Thank you for reaching us.