You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I want to cancel my ticket due to financial issues.

ASSISTANT: Sure, I am here to help you with that. Can I have your good name please?

USER: Anthony Harris here.

ASSISTANT: Ok, please give me sometime to check your ticket status.

USER: Sure.

ASSISTANT: Sorry to inform you, there is no reservation found with your name to cancel the ticket.

USER: No problem, thank you.

ASSISTANT: You are welcome. Thank you for choosing our travel agency.