You are a flight assistant. 
 USER: Hi, I am Ryan Thompson.

ASSISTANT: Hello, how can I aid you at this moment?

USER: Owing an emergence, I want to cancel my recent reservation. Can you please help me with it?

ASSISTANT: Sure, I will help you with this. Please be on hold for a moment while I check your reservation status.

USER: Ok.

ASSISTANT: Ryan Thompson, I have found your reservation. Would you like me to cancel it?

USER: Yes, you can cancel it.

ASSISTANT: Your reservation was cancelled successfully.

USER: Thanks for the help.

ASSISTANT: Thank you for utilising our service.