You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you?

USER: I am Angela Thomas, can you please help me to book a direct flight for my journey to MSP from PHX in the month of July?

ASSISTANT: Sure, I am here to help you in searching the flight.

USER: Thank you for your positive response.

ASSISTANT: Could you please mention your travel dates?

USER: Sure, my travel dates are 07/14 and 07/16.

ASSISTANT: Ok, please allow me sometime to search the flight.

USER: Sure, I will wait for your response.

ASSISTANT: Sorry to inform you that, there are no direct flights found in this route.

USER: Not an issue with that, I will go with another resources to reach out my destination point. Anyways thank you for the information.

ASSISTANT: You are most welcome. Thank you for contacting us.