You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: My exams got postponed, can you please cancel my recent reservation?

ASSISTANT: Sure, may I know your name?

USER: I am Samantha Carter.

ASSISTANT: Sure, please wait.

USER: Ok.

ASSISTANT: There is no reservation found on your name.

USER: No issues, thank you.

ASSISTANT: Thank you.