You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I want a direct flight. My name is Pamela Davis.

ASSISTANT: Pamela, how can I help you today?

USER: I would like to travel from IAD to ATL. The journey dates are from 01/25 to 01/27.

ASSISTANT: Please wait a moment.

USER: Ok.

ASSISTANT: Davis, I found a flight to your region with UA airlines, shall I book your ticket. Davis, can I confirm your booking?

USER: You can proceed booking my ticket.

ASSISTANT: Ok Davis, your booking is confirmed with your name. Have a happy journey.

USER: Thank you for your help.

ASSISTANT: You are welcome.