You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Carol Anderson.

ASSISTANT: How may I aid you?

USER: I am planning for a luncheon with my family members after a long time in New York.

ASSISTANT: Ok.

USER: Could you please avail me in booking a flight ticket from Austin?

ASSISTANT: Sure. May I know your depart and arrival dates?

USER: My depart will be on 08/14 and return on 08/16.

ASSISTANT: Do you have any specifications?

USER: I need a lay by. I can expend upto 500.

ASSISTANT: Help me with your airport codes.

USER: My airport codes are from Austin TX-AUS to New York NY-JFK.

ASSISTANT: Please, wait.

USER: Sure.

ASSISTANT: There is a flight with airline: Hawaiian, flight number:1012, price 100, 1 connection. Shall I proceed?

USER: Sure, you can proceed.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you for your support.

ASSISTANT: Thank you for reaching us.