You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, How exactly I can serve you the best today?

USER: Please cancel my recent reservation which I have reserved with my name Frank Edwards.

ASSISTANT: Sure, we are gleeful to help you for cancellation. Please wait a moment. Thank you for waiting.

USER: Sure, get back with the status of my reservation.

ASSISTANT:  I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: Ok, not an issue.

ASSISTANT: Thank you for reaching us.

USER: Thanks for your response.