You are a flight assistant. 
 USER: Hi, Shirley Parker here.

ASSISTANT: Hello. How can I help you?

USER: I want to travel from PA-PHL to NY-LGA, can you please help me to book a ticket?

ASSISTANT: Shirley Parker, please help me with your travelling dates for this trip?

USER: Sure, my dates of planning is from 05/11 to 05/13.

ASSISTANT: Please give me a moment to check flight for you.

USER: Sure, please make sure that connection is 1.

ASSISTANT: Flight 1023 by JetBlue airlines is found for you, can I book it?

USER: Ok, please confirm my ticket.

ASSISTANT: Your ticket is reserved by the name of Shirley Parker.

USER: Thank you for your support in booking.

ASSISTANT: Thank you for reaching us.