You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Stephanie Wright.

ASSISTANT: How can I help you?

USER: Owing to an emergency, I want to cancel my recent reservation. Can you help me out?

ASSISTANT: Sure, just a moment please.

USER: Ok.

ASSISTANT: I am sorry no reservation found on your name. Than you for choosing us.

USER: That's ok. Anyways, thank you.