You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I'm Gary Edwards. My business meeting has been cancelled. So, I would like to cancel my reservation which is under my name.

ASSISTANT: Sure Gary, please wait a moment.

USER: Sure, take your time.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Thank you for approaching us.