You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am George Hernandez. Due to some sudden changes in weather, can you please cancel my reservation?

ASSISTANT: Sure, please wait for a moment.

USER: Sure.

ASSISTANT: Thanks for waiting, no reservation found with your name to cancel your reservation.

USER: No issue. Thank you.

ASSISTANT: Thanks for availing us.