You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I serve you at this moment?

USER: I am Dorothy Nelson, can you help me to book a flight from HOU to IAH?

ASSISTANT: Sure, I will help you. Please send your travelling dates.

USER: My travelling dates are 10/06 and 10/08.

ASSISTANT: Do you have any preferences?

USER: I need a connecting flight.

ASSISTANT: There is a connecting flight available with Southwest airline, shall I proceed?

USER: Proceed with booking.

ASSISTANT: Your booking is done with flight number 1027. Happy journey.

USER: Thank you.

ASSISTANT: You are welcome, have a nice day.