You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Please help me to change my recent reservation.

ASSISTANT: Sure, please share your good name?

USER: Kathleen Rodriguez here.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Sorry, no reservation found on your given name.

USER: That's ok, thank you for checking.

ASSISTANT: Thank you for choosing us.