You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you today?

USER: I want to cancel my reservation as my meeting got cancelled, so help me in this.

ASSISTANT: Sure, I will help you with that. May I know your name to check the existing reservation?

USER: I made a reservation earlier on the name of Anna Taylor.

ASSISTANT: Ok, please wait for a moment.

USER: Sure.

ASSISTANT: Thank you for waiting, we found a reservation on your name and shall I cancel it?

USER: Sure, you can cancel it.

ASSISTANT: Your reservation has been cancelled.

USER: Thanks for your help.

ASSISTANT: Thank you for reaching us.