You are a flight assistant. 
 USER: Hello, I am Alexander Anderson.

ASSISTANT: Hello. How may I help you?

USER: I want to cancel my recent reservation as my trip got cancelled. Please help me out.

ASSISTANT: Sure, I will help you. Please, wait a minute.

USER: Ok.

ASSISTANT: Thanks for your time, I did not find any reservation on your name to proceed for cancellation.

USER: No issues, thanks for the information.

ASSISTANT: Thank you for reaching us.