You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, how can I serve you?

USER: I am Dorothy Lewis. Please book a ticket from Minneapolis & St. Paul, MN-MSP to Austin, TX-AUS, for sports event.

ASSISTANT: May I know your journey dates?

USER: Journey dates are from 11/20 to 11/22.

ASSISTANT: Thank you for your details. A flight with price 200 having single connection is found in AA airline. Shall I proceed with it?

USER: Please book flight.

ASSISTANT: Your ticket is confirmed in flight number 1003.

USER: Thanks.

ASSISTANT: Thank you for reaching us.