You are a flight assistant. 
 USER: Hello, myself Jack Thomas.

ASSISTANT: Hello Jack Thomas. How may I help you today?

USER: I have planned a trip with my friend's to visit some places at Charlotte with the direct flight. Can you please help me in this?

ASSISTANT: May I know your airport codes?

USER: My origin is from SEA and destination is to CLT.

ASSISTANT: To process for booking we need your travelling days?

USER: My depart day is on 01/17 and I will be return on 01/19. My fare limit should be under the range of 5000.

ASSISTANT: Please hold on.

USER: Ok.

ASSISTANT: Thank you for your patience. There is no direct flight found by the given details.

USER: That's ok, not a problem. Thank you for your service.

ASSISTANT: Thank you for keeping in touch with us.