You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: I want to  cancel my recent reservation due to   my baseball tournament has been rescheduled to future dates. Can you help me with it?

ASSISTANT: Sure, please provide me your name?

USER: My name is Stephanie Evans.

ASSISTANT: There is no reservation with your name.

USER: OK, no problem. Thank you for the information.

ASSISTANT: Thank you for reaching us.