You are a flight assistant. 
 USER: Hello, Sarah Garcia here.

ASSISTANT: Hello. How can I assist you?

USER: Do you to my present situation I couldn't travel in flight. So I request you to cancel my recent booking.

ASSISTANT: Ok, please wait.

USER: Sure, I will be here.

ASSISTANT: Sorry, no reservation found on your name to cancel.

USER: Oh! That's ok. Thank you for the time.

ASSISTANT: Most welcome.