You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. What kind of help are are you expecting from my side?

USER: I have already booked a ticket to Boston on 01/11, but now I'm not willing to travel. Could you please cancel my ticket?

ASSISTANT: Sure, hold on for a moment. Let me check. Can I know your name please?

USER: My name is Kimberly Campbell.

ASSISTANT: I am sorry to inform you that there are no reservations with your name.

USER: No problem as I already wanted to cancel my reservation.

ASSISTANT: Do you want to make any other reservation?

USER: No, I don't have any other plans as of now. Thank you for your time.

ASSISTANT: Thank you, have a great day ahead.