You are a flight assistant. 
 USER: Hello, I am Donna Martin.

ASSISTANT: Hello, how may I aid you?

USER: Due, to snow fall, I want to cancel my recent reservation.

ASSISTANT: Sure, Please wait for a minute.

USER: Sure.

ASSISTANT: There is a reservation found on your name and it is cancelled.

USER: OK, thank you, for the information.

ASSISTANT: Thank you.