You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Edward Collins. I am planning to attend a Tennis competition in CLT from PHX. Can you find a flight ticket for me?

ASSISTANT: When you are planning to go?

USER: Ok, my planned trip dates are on Oct 15 and return on Oct 17.

ASSISTANT: Do you have any class preferences?

USER: Ok, I need a single connecting flight.

ASSISTANT: I found a connecting flight-1020, shall I confirm it?

USER: Ok, you can proceed with the ticket booking.

ASSISTANT: Ok, booking is done on Delta airlines.

USER: Thank you for your help.

ASSISTANT: Thanks for choosing us.