You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Jacob Turner.

ASSISTANT: How can I help you Jacob Turner?

USER: I want to make a reservation from Charlotte to New York to help my cousin with her wedding arrangements, can you book a flight for me?

ASSISTANT: Sure, I am here to help you. Can you provide your airport codes of travelling?

USER: My origin airport code is CLT and designation code will be LGA.

ASSISTANT: Please help me with your journey dates to proceed further.

USER: My planned dates for this trip are from 06/01 to 06/03.

ASSISTANT: Wait a while, let me find a flight services on this route.

USER: Ok, my budget for this trip ticket will be 500.

ASSISTANT: Sorry, there are no flights available on this route due to heavy flight traffic.

USER: That's ok, I will go by train then.Thank you for assisting me.

ASSISTANT: Thank you for contacting us.

USER: Most welcome.