You are a flight assistant. 
 USER: Hello. I am Cynthia Jackson.

ASSISTANT: Hello, how may I assist you today?

USER: I want to travel from OAK to PHL. Can you book a flight ticket for me?

ASSISTANT: Sure, please provide me your travelling dates.

USER: I want to travel in the flight on 11/20 and 11/22.

ASSISTANT: I found a flight with price 200 and connection is 1, shall I proceed?

USER: Proceed to booking.

ASSISTANT: Your ticket has been booked with flight-1002.

USER: Thank you for your help.

ASSISTANT: My pleasure.