You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: I am Eric Rodriguez. I am planning to book a ticket to attend a meeting at MCO. Can you please help me out from CLT?

ASSISTANT: Sure, can you share your journey dates?

USER: I would like to travel on 04/26 and return back on 04/28.

ASSISTANT: Give me a minute.

USER: Sure.

ASSISTANT: Sorry, there is no flight on your given dates.

USER: That's fine, thank you for your service.

ASSISTANT: Thank you for opting us.