You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I be your helping hand today?

USER: Can you please help me to book a flight ticket from PHL to LAX?

ASSISTANT: Sure, we are ecstatic to help you. Do you need a connecting flight or direct flight?

USER: I need a connecting flight.

ASSISTANT: Sure, will you mention your travelling dates please?

USER: My journey dates are Dec 8 to Dec 10.

ASSISTANT: Would you like to avail any benefits for the comfort of your journey?

USER: No.

ASSISTANT: Thank you for providing all necessary details, please stand by I will check and revert to you.

USER: Sure.

ASSISTANT: Can I have your name please?

USER: Kathleen Perez.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: No problem, thank you.

ASSISTANT: Thank you for approaching us.