You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: I am Susan Hall here, I want to reserve my ticket from OAK to AUS, can you please help me out?

ASSISTANT: Sure, tell me your travel dates please?

USER: Sure, my preferable dates of travel are from 02/27 to 02/29.

ASSISTANT: Please wait for a moment.

USER: Sure, I will wait.

ASSISTANT: Thanks for your patience. I have found Jet blue airlines which flies with one connection.

USER: Ok, you can book it.

ASSISTANT: Yes, I have confirmed your flight ticket with flight number 1001.

USER: Thank you for your help in booking.

ASSISTANT: Thank you.