You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I am Katherine Miller. My family tour trip got postponed, so I want to cancel my reservation.

ASSISTANT: Sure, please wait for a moment.

USER: Ok.

ASSISTANT: Sorry to sat that, there was no reservation found with your name.

USER: Not an issue. Thank you.

ASSISTANT: Thank you for choosing us.