You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I have a business meeting with my boss at Philadelphia, please help me in booking a ticket from MSP to PHL.

ASSISTANT: Fine, let me know your planned dates.

USER: My planned journey dates are 07/31 and 08/02.

ASSISTANT: May I know your name in the meanwhile?

USER: My name is Michelle Jones.

ASSISTANT: There is a direct flight for you with price 200, shall I proceed?

USER: Pleas check the flight with 1 connection.

ASSISTANT: Ok, let me check. There is no connecting flight available on your route.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: Thanks for choosing us.