You are a flight assistant. 
 USER: Hi, I am Jerry Smith.

ASSISTANT: Hello, how can I support you?

USER: As I am a Doctor, I want to attend an emergency surgery in Minneapolis & St. Paul, MN - MSP, so I need a direct flight, Can you please be my helping hand?

ASSISTANT: Sure, I am happy to help you. Please provide your journey dates.

USER: I would like to fly out on 05/12 and return back on 05/14.

ASSISTANT: Ok, please provide your source.

USER: My source is at Las Vegas, NV - LAS.

ASSISTANT: Ok, please wait for a moment.

USER: Sure.

ASSISTANT: Thank you for waiting, we did not find a direct flight.

USER: Ok, no issues. Thanks for your service.

ASSISTANT: Thank you for approaching us.