You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, On what way, can I provide service to you?

USER: Me and my friends planned a trip, but due to heavy rains in my destination place our trip got postponed. Can you please help me with this?

ASSISTANT: Sure, I can change your reservation right now.

USER: Thank you.

ASSISTANT: Can you please provide me you good name?

USER: Sure, you can check the reservation on the name of Christopher Mitchell.

ASSISTANT: Please wait for a moment.

USER: Sure, I will wait.

ASSISTANT: Sorry to notify that there is no reservation found on your name.

USER: Ok. Thank you for your help.

ASSISTANT: Thanks for contacting us, have a great day.