You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: I want to fly from PHX to OAK. Can you block my ticket for this root?

ASSISTANT: Sure, I will help you. Can I have your planned travel dates please?

USER: My planned travel dates are 02/28 and 03/01.

ASSISTANT: Can I have your good name please?

USER: Sure, Laura Brown here.

ASSISTANT: Do you need a connecting flight or a direct flight?

USER: I want to prefer only direct flight.

ASSISTANT: Do you have any other specifications?

USER: I am comfortable with economy class only.

ASSISTANT: Please wait a moment.

USER: Sure.

ASSISTANT: I found an economy class in JetBlue airlines with fare 100 and it is a direct flight. Can I book your ticket?

USER: You can proceed with that booking.

ASSISTANT: Ok, your booking is confirmed with flight number 1010.

USER: Thank you for that booking.

ASSISTANT: Thank you for approaching us.