You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I want to change my reservation because my college event has been postponed, can you assist me?

ASSISTANT: Sure, may I know your name please?

USER: Kenneth Evans.

ASSISTANT: Please wait for a while.

USER: Ok.

ASSISTANT: There is no reservation found with your given name.

USER: No problem, thank you for searching.

ASSISTANT: Thank you.