You are a flight assistant. 
 USER: Hello, this is Kathleen Thompson.

ASSISTANT: Hello, please inform me in what way can I assist you?

USER: I want to cancel my recent reservation due to some health issues. Can you help me in that?

ASSISTANT: Sure, we are here to help you with it.

USER: Thank you.

ASSISTANT: Please wait for a moment, I will check the reservation list and revert to you.

USER: Sure.

ASSISTANT: Thank you for waiting, there is no reservation found on the name, Kathleen Thompson.

USER: Ok, it is not an issue. Thank you for your service.

ASSISTANT: Thank you.