You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Due to some health issues, I have to cancel my previous flight ticket booking. Can you please help me in cancellation?

ASSISTANT: I am sorry to hear that. I will help you.

USER: Thank you so much.

ASSISTANT: In order to fetch your details, please let me know your name.

USER: Yes, my name is Linda Harris.

ASSISTANT: Linda Harris, I am sorry to inform you that is no reservation done on your name.

USER: I think it is not booked properly, anyway thank you for help.

ASSISTANT: Thank you for reaching us. Have a wonderful time.