You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you for the day?

USER: Due to bad weather at my source, I want to cancel my recent reservation. Can you please help me with this?

ASSISTANT: Welcome to our flight booking agency, I am here to help you with all the concerns related to booking. May I know your good name please?

USER: Sure, I am Pamela Moore.

ASSISTANT: Give me a moment to check with availability.

USER: Sure, I will wait.

ASSISTANT: Pamela Moore, thank you for waiting and sorry for my late response.

USER: Ok.

ASSISTANT: No reservation was found under your name.

USER: Ok, Thank you for your help.

ASSISTANT: Thank you for choosing our assistance. Have a nice day.