You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: My name is Samuel Moore.

ASSISTANT: How can I help you?

USER: I need to cancel my recent reservation.

ASSISTANT: Sure, I will help you with it.

USER: Ok.

ASSISTANT: There is no reservation with your details.

USER: That's fine, thank you for your help.

ASSISTANT: Thank you for approaching us.