You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I want to cancel my recent reservation, Can you please help me in that?

ASSISTANT: Sure. May I know your name please?

USER: My name is Daniel Lewis.

ASSISTANT: Please wait.

USER: Sure.

ASSISTANT: Thanks for your time. I could not find your flight reservation to cancel it.

USER: Ok, that's not a problem.

ASSISTANT: Thank you.

USER: Thanks for your information.