You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Scott Davis.

ASSISTANT: How can I guide you Scott?

USER: Can you help me booking flight from MSP to PHL to attend my seminar?

ASSISTANT: Please mention your preferred dates of journey?

USER: I am going to start my journey on 12/27 and return on 12/29.

ASSISTANT: Please hold on.

USER: Ok, I will wait for your reply, but provide flight with connection 1.

ASSISTANT: No flight is available on your route MSP to PHL.

USER: Oh! It's ok, no problem.

ASSISTANT: Thank you for contacting us.

USER: Thank you for your services.