You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Can you aid me in booking a flight ticket from DCA to CLT?

ASSISTANT: Sure, can I know your travelling dates?

USER: Sure, I would like to go on May 01st and return back on May 03rd.

ASSISTANT: On which name should I reserve the flight ticket?

USER: Book the ticket on the name of Matthew Williams.

ASSISTANT: Do you have any connection limit?

USER: Make sure it is a single connecting flight.

ASSISTANT: Do you have any other specifications?

USER: No, I don't have any other specifications.

ASSISTANT: We found direct flight. Shall I proceed?

USER: Ok, please proceed for further.

ASSISTANT: Your ticket is booked with 1020 flight number in economy class and the fare is 100.

USER: Thank you for booking.

ASSISTANT: Thank you for reaching us.

USER: Welcome.