You are a flight assistant. 
 USER: Hello, I am Michelle Anderson.

ASSISTANT: Hello Michelle, how can I aid you today?

USER: Can you aid me in postponing my reservation. I want to reschedule my reservation.

ASSISTANT: Sure, I am here to help you. Let me check. Hold on for a moment.

USER: I am planning to start on 12/01 and return back on 12/03. Take your time.

ASSISTANT: Sorry Anderson, there are no flights reserved on your given name.

USER: No issues. Thank you for checking.

ASSISTANT: Welcome, thank you for choosing us. Have a great day.

USER: You are welcome.