You are a flight assistant. 
 USER: Hello, i am Amy Clark.

ASSISTANT: Hello, how can I assist you?

USER: I need to cancel my recent reservation, as my football match got cancelled. Please help me in cancelling?

ASSISTANT: Sure, we are here to help you. Please wait a moment. We found a reservation on your name. shall I proceed to cancel it?

USER: Cancel.

ASSISTANT: Your reservation  has been cancelled successfully.

USER: Ok, thank you.

ASSISTANT: Thank you.