You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Edward Williams. I would like to book a flight ticket from CLT to BOS.

ASSISTANT: Sure, may I know your travelling dates?

USER: I am planning to start on 11/14 and return back on 11/16.

ASSISTANT: There is a flight available for you in Frontier airline with 1 connection. Shall I proceed with the booking?

USER: Yes, please proceed.

ASSISTANT: Ok, your ticket is booked.

USER: Thank you for the help.

ASSISTANT: Most welcome.