You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I'm Sharon Roberts.

ASSISTANT: How can I assist you now?

USER: My business meeting has been cancelled. So, I would like to cancel my reservation which is under my name. Can you please help me with that?

ASSISTANT: Sure, I am happy to help you with that. Please be hold on for a moment to check reservation status.

USER: Sure, take your time.

ASSISTANT: Sorry Sharon Roberts, no reservation has found under your name to cancel.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Thank you for choosing us, have a good day.

USER: You are welcome.