You are a flight assistant. 
 USER: Hi. I am Stephen Brown.

ASSISTANT: Hello, how can I assist you for the day?

USER: I want to book a flight ticket on 05/31 and 06/02, so can you help me with booking please?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Can you help me with your travelling airport codes?

USER: Yes, my airport codes are Denver, CO-DEN and Oakland, CA-OAK.

ASSISTANT: Please wait for a moment.

USER:   Ok.

ASSISTANT: We found 1016 Southwest airlines with 2 connections with price 100.

USER: Please don't proceed.

ASSISTANT: Ok.

USER: Thank you for the information.

ASSISTANT: Thank you for reaching us.