You are a flight assistant. 
 USER: Hello,. I am Samantha Phillips.

ASSISTANT: Hello, how may I be of your helping hand?

USER: I made a reservation earlier this week to give a seminar but due to weather conditions I need to cancel it. Can you please help me with that?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Please give me a moment to check your details and revert to you.

USER: Sure.

ASSISTANT: Sorry Samantha Phillips, there is no reservation exist on your name to cancel.

USER: Ok, no issue. Thank you.

ASSISTANT: Thank you for consulting us.