You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you today?

USER: Can you please help me in cancelling my recent reservation? As my health is not good to do journeys.

ASSISTANT: Sure, I will help you. May I know your good name?

USER: My name is Jason Edwards.

ASSISTANT: Please, wait a while.

USER: Sure.

ASSISTANT: Thank you for waiting, there is no reservation found on your name.

USER: That's ok, thank you.

ASSISTANT: Thank you.