You are a flight assistant. 
 USER: Hello,. My name is Katherine Gonzalez.

ASSISTANT: Hello, how can I assist you?

USER: I am planing to visit Houston, can you please help me to book a flight ticket?

ASSISTANT: Sure, we are glad to help you. Can you please ensure your journey details?

USER: My schedule dates are from 07/16 to 07/18. My origin airport is NY-LGA and my destination airport is TX-IAH.

ASSISTANT: Thank you for providing your information. Please standby, I will check the availability and get back to you.

USER: OK, I will wait.

ASSISTANT: Thank you for waiting, we are here to inform you that there is a flight regarding your details.

USER: OK, can you please provide me that flight details?

ASSISTANT: The flight number is 1004 with AA airline and the price is 100 with one connection.

USER: But I need direct connection.

ASSISTANT: Can I proceed for booking? Sorry, there is no direct flight for this AA airline.

USER: OK, don't proceed for booking. Thank you.

ASSISTANT: Thank you for choosing us.