You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you?

USER: Can you please cancel my recent reservation, as my scheduled trip got cancelled?

ASSISTANT: Sure. Please provide your name.

USER: I am Frank Williams.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Unfortunately, we did not found any reservation on your name.

USER: Ok, thanks for the information.

ASSISTANT: Thanks for approaching us.