You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I guide you for today?

USER: I want to attend a Music festival, can you please reserve me a ticket from LAX to PHL?

ASSISTANT: Can you please share on what dates you are willing to travel?

USER: I want to start my journey on Mar 7th and return on Mar 9th.

ASSISTANT: Do you have any airline preferences?

USER: I want a normal-cost airline.

ASSISTANT: Do you have any class preferences?

USER: No.

ASSISTANT: Do you have any other requirements that you are looking for?

USER: I want a direct flight.

ASSISTANT: Can you please provide your name to proceed further?

USER: I am Donna Hernandez.

ASSISTANT: Sorry, there are no flights available at your request.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you for contacting us, have a nice day.