You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: Kenneth Johnson here. Do you have any flight from ATL to JFK?

ASSISTANT: Sure, may I know your travel dates?

USER: My travel dates are 11/18 and 11/20.

ASSISTANT: Do you have any specification?

USER: Connection must be 1.

ASSISTANT: We found a flight on your details with airline Southwest, flight number: 1009. Shall I book this ticket?

USER: You can proceed.

ASSISTANT: Your ticket has been booked.

USER: Thank you.

ASSISTANT: Thank you so much for choosing us.