You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: This is Richard Phillips.

ASSISTANT: How can I assist you?

USER: I want to cancel my recent reservation. Can you please help me in that?

ASSISTANT: Sure, please wait a moment.

USER: Ok.

ASSISTANT: I found your reservation. I have cancelled your reservation successfully.

USER: Please cancel it. Thank you.

ASSISTANT: Thank you for approaching us.