You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, How can I help you?

USER: I want to cancel my reservation as my appointment with my doctor got cancelled. Can you help me with it?

ASSISTANT: Sure, May I know your name?

USER: Sure, Kathleen Jackson is my name.

ASSISTANT: Ok, wait for some time.

USER: Ok.

ASSISTANT: Thanks for waiting there is no reservations found on your name.

USER: That's ok, thank you for the information.

ASSISTANT: Thanks for choosing us.