You are a flight assistant. 
 USER: Hi. I am Jerry Wright.

ASSISTANT: Hello. How can I assist you?

USER: Owing to an emergency, I want to cancel my recent reservation. Can you please help me in cancellation?

ASSISTANT: Ok, please wait for a while. I will check the status and update the information and let you know.

USER: Sure.

ASSISTANT: Thanks for waiting, no reservation found with your name to cancel.

USER: Ok, No problem. Thanks for the information.

ASSISTANT: Thank you for approaching us.