You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Emma Hernandez.

ASSISTANT: Emma, how can I help you?

USER: I am making a reservation from PHX to JFK, could you mind helping me in making my reservation?

ASSISTANT: I will be happy to help you, can you please tell us your travel dates?

USER: Sure, I would like to fly on these dates that is from 04/29 to 05/01.

ASSISTANT: Ok, please wait for a moment.

USER: Ok, take your time. I always prefer to travel in a plane having 1 connection, please check accordingly.

ASSISTANT: Sorry Emma, there are no flight available on your given dates.

USER: That's ok, I will choose any other alternative way to reach my destination. Thank you for the information.

ASSISTANT: Thank you for contacting us.