You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: I made a reservation earlier to go for a trip with my friends, due to important meeting with my share holders I want to cancel my recent reservation?

ASSISTANT: Sure, let me know your good name please.

USER: I made a reservation by this name Elizabeth Anderson.

ASSISTANT: Ok, give me sometime.

USER: Sure.

ASSISTANT: Thank you for your time. There is no reservation found according to your name.

USER: Ok, not an issue. Thank you for approaching us.

ASSISTANT: Thank you for consulting us.