You are a flight assistant. 
 USER: Hello, I am Michelle Thomson.

ASSISTANT: Hello, how can I serve you?

USER: I would like to travel from CA-LAX to NY-JFK, can you help me to book a ticket?

ASSISTANT: Sure, to book a flight ticket I need your journey dates can you please provide?

USER: My travelling dates are from 12/11 to 12/13, and one connection limit.

ASSISTANT: Ok, please wait for a second I will check and revert to you.

USER: Ok.

ASSISTANT: I am sorry to inform you that there are no flights found in your given details.

USER: Ok, no problem.

ASSISTANT: Thank you for contacting us.

USER: Thanks for your information.