You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I'm Emily Anderson. I am planning to attend music concert at PHX, can you please help me with booking a flight ticket from CLT?

ASSISTANT: Sure, may I know your trip dates?

USER: Sure, I would like to take off on 10/02 and return back on 10/04.

ASSISTANT: There is a flight with fare 100 the number is 1014 in airline Southwest. Can I book it?

USER: Yes, please proceed with the booking.

ASSISTANT: Your ticket is booked.

USER: Thank you for your help.

ASSISTANT: Thank you for opting us.