You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist your?

USER: I would like to cancel my holiday trip reservation, as my parents are not allowing me to travel with my friends. Can you help me?

ASSISTANT: Sure, I am glad to help you. May I know on which name the ticket has been reserved?

USER: My name is James Robinson.

ASSISTANT: Ok, please give a minute I will check the status and get back to you.

USER: Ok, please be quick with checking my reservation.

ASSISTANT: Sure, sorry no reservation found with your name.

USER: Oh! That's very sad news from you. Anyways, thank you for checking.

ASSISTANT: Thank you for choosing us, have a nice day.

USER: Maybe my mother have cancelled my reservation and forgot to inform me. Most welcome.