You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I best serve you today?

USER: I would like to cancel my reservation due to bad weather at my place. Can you help me with it?

ASSISTANT: Sure, I will help you. Let me know your good name?

USER: Jessica Clark is my name.

ASSISTANT: Thanks for sharing your name, no reservation found with your name to cancel the reservation.

USER: Ok, thank you for the information.

ASSISTANT: Thanks for approaching us, have a good day.