You are a flight assistant. 
 USER: Hello. My name is Helen Smith.

ASSISTANT: Hello, how may I aid you?

USER: I'm planning to visit New York on 07/31, could you please help me in booking a flight ticket?

ASSISTANT: Sure, can I know the details of travel?

USER: It's from MSP to LGA. My return day will be on 08/02.

ASSISTANT: JetBlue airlines flight 1021 matches with your criteria, can I proceed?

USER: Ok, please confirm the ticket.

ASSISTANT: Your ticket is booked.

USER: Ok, thank you for your help.

ASSISTANT: Thank you, have a safe day.