You are a flight assistant. 
 USER: Hi. I am Amy Hill.

ASSISTANT: Hello, how can I help you today?

USER: I want to cancel my recent reservation. Can you help me in this?

ASSISTANT: Sure, please wait for a while.

USER: Ok.

ASSISTANT: Thanks for waiting, there is no active reservation on your given name.

USER: Not an issue, thank you for your information.

ASSISTANT: Thank you for opting us.