You are a flight assistant. 
 USER: Hi. I am Jessica Harris.

ASSISTANT: Hello, how may I aid you?

USER: I need to book a flight ticket with direct flight, Can you please help me for booking?

ASSISTANT: Sure, may I know your travel dates?

USER: I would like to travel on Jan 18 to return on Jan 20.

ASSISTANT: Can you please provide your airport codes?

USER: My source point is CLT to destination point is BOS.

ASSISTANT: Do you have any specifications?

USER: I need a normal cost airline.

ASSISTANT: We found an airline AA with flight 1015 having a fare 100. Shall I proceed with direct flight?

USER: Yes, proceed for booking.

ASSISTANT: Your booking has been processed.

USER: Thanks for your information.

ASSISTANT: Thank you for reaching us.