You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER:  I have a bank problem at my home town but the problem is solved, so I need to cancel my reservation. Can you help me?

ASSISTANT: Sure, please provide your name to check for the earlier reservation.

USER: I am Christopher Carter.

ASSISTANT: Sorry, We do not found any reservation with your name.

USER: Ok, not a problem.

ASSISTANT: Thanks for choosing us.

USER: Thanks for the information.