You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you out?

USER: Myself Kathleen Edwards. I want you to book my flight ticket from CLT to LAX. Can you please do that for me?

ASSISTANT: Sure, I will help you in booking the ticket. May I know your travelling dates please?

USER: Sure, I would like to depart on 01/12 and return back on 01/14.

ASSISTANT: There is a flight with connection 1 and price 300, can I proceed?

USER: Yes, please book the ticket for me.

ASSISTANT: Ok, your ticket has been booked with flight number 1004.

USER: Thank you so much for helping me.

ASSISTANT: Thank you for reaching us.