You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I render you today?

USER: Please cancel my reservation, As my adventure trip with friends has been cancelled. Can you help me with that?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: May I know your name to check your details in our database?

USER: Sure, Patricia Scott is my name.

ASSISTANT: Please wait a while.

USER: Sure, I will wait.

ASSISTANT: Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: Ok, not a problem. Thanks for your help.

ASSISTANT: Thank you for choosing us.