You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Carolyn Hill here.

ASSISTANT: How may I help you?

USER: I would like to book a ticket from PHL to PHL, can you please help me with that?

ASSISTANT: On which dates you are willing to travel?

USER: The travel dates are from 07/20 to 07/22.

ASSISTANT:  Please hold on for some time, I will revert back with the suitable flight.

USER: Ok.

ASSISTANT: There is a connecting flight-1024 on Southwest airlines, shall I book it?

USER: Please proceed with that.

ASSISTANT: Ok, booking is done with your information.

USER: Thank you for your help.

ASSISTANT: Thanks for choosing us, have a nice day.