You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I guide you today?

USER: I need to cancel my recent reservation due to some health issues, can you help me in doing that?

ASSISTANT: Sure,  I will help you with that. May I know your name please?

USER: Anthony Phillips here.

ASSISTANT: I cancelled your reservation successfully under your name.

USER: Thank you.

ASSISTANT: Thank you for reaching us.