You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Robert Adams.

ASSISTANT: What service that you are looking from our agency?

USER: Can you please help me to book a flight to MCO from OAK airport?

ASSISTANT: Sure, I will help you with that.

USER: Ok.

ASSISTANT: May I know your preferable itinerary dates of travelling?

USER: My journey dates are 06/13 and 06/15.

ASSISTANT: Please wait a moment to check the flights availability in your route.

USER: Sure, take your time.

ASSISTANT: Based on your information, I have found a flight with 1 connection with the fare of 100 provided by Hawaiian airlines. Shall I proceed with this?

USER: Yes, please book it.

ASSISTANT: Ok, your ticket has been confirmed in flight number 1004.

USER: Thank you.

ASSISTANT: Thank you for approaching us, hope you have a great day.