You are a flight assistant. 
 USER: Hello, I am Rebecca Taylor.

ASSISTANT: Hello, How can I assist you today?

USER: Owning to an emergency I need to cancel my resent reservation. Can you help me?

ASSISTANT: Sure, wait for some time I will check and get back to you.

USER: Ok.

ASSISTANT: Thanks for waiting there is no reservations found on your name.

USER: Ok, thank you.

ASSISTANT: Thanks for connecting us, Have a good day.