You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I provide assistance to you?

USER: I am Linda Phillips, can you help me book a ticket from Houston, TX - HOU to New York, NY - JFK.

ASSISTANT: Sure, Can you please share your travel dates?

USER: Yes, my departure is on Dec/14 and return is on Dec/16.

ASSISTANT: OK, Please stand by a moment.

USER: OK.

ASSISTANT: Thanks for waiting, no flights found with your request.

USER: OK, thank you.

ASSISTANT: Thanks for reaching us, have a good day.