You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Kathleen Jones here.

ASSISTANT: How may I assist you?

USER: Can you please book a flight ticket from BOS to ORD?

ASSISTANT: Yes, I can do that for you. Could you share me your dates of travelling?

USER: Thank you. I need to travel on dates of 08/19 and 08/21.

ASSISTANT: Give me a moment, I will get back to you.

USER: Sure, take your time.

ASSISTANT: I have found a flight ticket with a fare of 200 and 1 connecting flight. Can I proceed to booking?

USER: But I need connection 0 so please recheck with that.

ASSISTANT: Sorry, there is no direct flight found on your requested dates.

USER: It's ok fine, no problem.

ASSISTANT: Thank you for reaching us.

USER: Anyway, thank you for checking.