You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: I want to change my existing reservation due to bad weather at my place. Can you help me with it?

ASSISTANT: Sure, we are here to help you. May I know your name for checking reservations on your name?

USER: My name is Timothy Scott.

ASSISTANT: Ok, wait for some time.

USER: Sure.

ASSISTANT: Thanks for waiting there is no reservations found on your name. Thanks for choosing us.

USER: It's ok, thank you for the information.