You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Sarah Scott here.

ASSISTANT: Hello, how can I help you Scott?

USER: Can you book me a ticket to ORD from PHL?

ASSISTANT: May I know your travel dates please?

USER: Sure, I would like to travel on 01/26 and 01/28.

ASSISTANT: Please wait a while, I will check and inform you.

USER: Sure, take your finest time.

ASSISTANT: As per your request there is a flight available, with connection limit 1 and fare 100, shall I proceed for booking?

USER: Yes, please go ahead with the booking.

ASSISTANT: Your ticket is booked, flight number 1020.

USER: Thank you for the much needed help.

ASSISTANT: Thank you for reaching us. Have a safe day.