You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, How can I respond to your request?

USER: Can you please help me with cancelling my recent reservation?

ASSISTANT: Sure, I am here to help you out with that.

USER: Ok.

ASSISTANT: On which name your previous flight ticket has been reserved?

USER: My name is Emma Harris.

ASSISTANT: Ok, wait for some time I will check the reservation on your name and get back to you.

USER: Ok.

ASSISTANT: We are sorry to say that, there is no active reservation found on your name.

USER: That's ok. Thank you.

ASSISTANT: Thanks for approaching us, wish you a great day.