You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I give assistance to you?

USER: I want to cancel my recent reservation, can you please help me out?

ASSISTANT: Sure, we are glad to help you with cancellation.

USER: Thanks.

ASSISTANT: May I know your name to check your reservation?

USER: Sure, my name is Patrick Perez.

ASSISTANT: Ok, please wait for sometime.

USER: Ok, take your time.

ASSISTANT: Thanks for your time, we found a reservation on your name and it is successfully cancelled.

USER: Thank you for your quick service.

ASSISTANT: Thank you for reaching us.