You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you today?

USER: I want to cancel my recent reservation due to cancel of my event. Could you please help me?

ASSISTANT: Sure, I'll try to help you in cancellation.

USER: I am Christine Johnson.

ASSISTANT: Thank you for providing your name, please wait a moment.

USER: Sure.

ASSISTANT: I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: No worries, thank you for the information.

ASSISTANT: Thank you for approaching us.