You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Anna Thompson here.

ASSISTANT: How may I guide you today?

USER: As my exams got cancelled, I want to cancel my recent reservation which I have already done. Can you please help me with it?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: Please wait for a minute.

USER: Sure, I will wait for your response.

ASSISTANT: I cancelled your reservation successfully under your name.

USER: Thank you for the help.

ASSISTANT: Thank you for reaching us.