You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Donald Rodriguez.

ASSISTANT: Donald, how can I aid you?

USER: Can you help me booking flight on these routes EWR to JFK to visit my grand parent's?

ASSISTANT: Can I please know your travel dates?

USER: My travel dates are 04/28 and 04/30. Provide flight with connection 1.

ASSISTANT: There is a flight 1026 from Delta airlines with 1 connection available for you.

USER: Ok, proceed to booking that flight.

ASSISTANT: Your ticket has been reserved successfully.

USER: Thank you for confirming my flight ticket.

ASSISTANT: Thank you for contacting us.