You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Karen Hernandez.

ASSISTANT: How may I guide you?

USER: Can you please help me to book a flight ticket to HOU from JFK in the month of December?

ASSISTANT: Karen, I am willing to help you for this. When you are planning to travel?

USER: Thank you for considering my request, my planned dates of journey are 12/31 and 01/02.

ASSISTANT: Please be on hold.

USER: Sure, I will wait for your response.

ASSISTANT: As per your criteria, there is a flight with Southwest airlines and the ticket figure is 100. Shall I proceed for this?

USER: You may proceed with my booking.

ASSISTANT: Karen, your ticket is reserved in economy class with the flight-1007.

USER: Thank you for your services about my flight ticket booking.

ASSISTANT: Thank you Karen for connecting us.