You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I be your helping hand?

USER: I am Rebecca Jackson. I want to cancel my recent reservation. Can you help me in this?

ASSISTANT: Sure, wait a minute.

USER: Ok.

ASSISTANT: We could not find any reservation on your provided name.

USER: Not a problem, thank you.

ASSISTANT: Thank you for reaching us.