You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I serve you?

USER: I would like to book a ticket for my grand mother to Detroit, MI - DTW. She will start on 03/27 and end on 03/29.

ASSISTANT: Sure, can you please provide your airport codes?

USER: She will fly from Chicago, IL - ORD. Please book a business class ticket under a fare of 5000.

ASSISTANT: Sure, please wait for a moment.

USER: OK.

ASSISTANT: We found an airline Southwest with a price of 100. Flight number is 1023 with a single connection. Shall I process your reservation?

USER: Ok, please make the booking with her name Charles Moore.

ASSISTANT: Ok. Your ticket has been booked on the name of Charles Moore.

USER: Thanks for your kind help.

ASSISTANT: Thank you for connecting us, have a good day.