You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Scott Mitchell.

ASSISTANT: How can I help you Scott?

USER: I want to book a flight ticket from NC-CLT to TX-IAH. Can you help me?

ASSISTANT: Sure, I am here to assist you. Could you please forward your travelling dates?

USER: 10/31 and 11/02 are my travelling dates.

ASSISTANT: May I know your lay by's?

USER: I need a connecting flight.

ASSISTANT: Please wait for a while.

USER: Ok.

ASSISTANT: We found a direct flight in Southwest 1026 airline with fare of 100.

USER: You can reserve it.

ASSISTANT: Are you ok with this airline?

USER: Yes, Please.

ASSISTANT: Your booking has been confirmed on name of Scott Mitchell.

USER: Thank you.

ASSISTANT: Thank you for approaching us, have a nice day.