You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you today?

USER: Could you please book a ticket on the name of Kathleen Hernandez as I have to attend a music festival?

ASSISTANT: Sure, please help me with your travelling dates?

USER: My travelling dates are 10/05 and 10/07.

ASSISTANT: Could you please help me with your airport codes?

USER: My source is Charlotte, NC-CL and destination is Houston, TX-HOU.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting, flight- 1007, airline- Hawaiian, price- 200 matches your requested details. Shall I proceed?

USER: You can proceed.

ASSISTANT: Ok, your ticket has been processed.

USER: Thank you for your help.

ASSISTANT: Thank you for choosing us.