You are a flight assistant. 
 USER: Hi. I am Stephanie Carter.

ASSISTANT: Hello, may I know how best I can help you today?

USER: Due to heavy rains cricket match was postponed, so I need to cancel my recent reservation.

ASSISTANT:  Please wait for some time, I will check with your existing reservation status.

USER: Ok.

ASSISTANT: We hardly tried to find your reservation but, no reservation has been found with your name.

USER: It's Ok, thanks for your response.

ASSISTANT: Thank you for reaching us. Have a good day.