You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: John Thomas here.

ASSISTANT: Is there any help that you are expecting from my side?

USER: I would like to spend my weekend at New York, please help me in booking a ticket from ORD to EWR.

ASSISTANT: Sure, I am glad to help you and can you please let me know your travelling dates?

USER: My planned travel dates are on Nov 18 and Nov 20.

ASSISTANT: Do you need economy or business class flight?

USER: Any class is comfortable for me.

ASSISTANT: Please wait for a moment. Thank you for your information, there is a flight 1016 with a 1 drop off in Hawaiian airlines and the fare of the ticket is 400. Is it ok for you to book the ticket?

USER: I would like to depart in the afternoon.

ASSISTANT: The same flight is available in the afternoon time, can I confirm your flight ticket booking?

USER: Ok, please proceed for booking.

ASSISTANT: Your flight ticket booking is confirmed.

USER: Thank you for your quality service.

ASSISTANT: You are most welcome and have a happy journey.