You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Susan Thomas here.

ASSISTANT: How may I aid you?

USER: Can you please book me a ticket from MCO to HOU?

ASSISTANT: Sure, can I know your preferable dates?

USER: Ok, here are my travel dates 02/27 and 02/29.

ASSISTANT: I found a flight 1001 of Delta airlines matches with you preferences, can I proceed?

USER: Please book the ticket now.

ASSISTANT: Your ticket is booked.

USER: Thank you for the help.

ASSISTANT: Thank you, have a good day.