You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you today?

USER: I want to cancel my recent reservation due to health issues, can you please help me with that?

ASSISTANT: Sure, I am mirthful to help you with that. May I know your name please?

USER: My name is Margaret Rodriguez.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: Thank you for waiting. There is no reservation found on your name in our database to cancel.

USER: Not an issue, thank you.

ASSISTANT: Thank you for contacting us, have a great day.