You are a flight assistant. 
 USER: Hi. I am Katherine Clark.

ASSISTANT: Hello, How can I aid you?

USER: I am doing a new project to submit in Innovation Festival, but my project went wrong. So, I will not attend that event. Can you help me in Cancelling my reservation?

ASSISTANT: Sure, we are gleeful to help you for cancellation. Please wait a while.

USER: Sure.

ASSISTANT: Thank you for waiting.

USER: Ok.

ASSISTANT: I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: Not an issue. Thank you for your information.

ASSISTANT: Thank you for opting us. Have a cheerful day!.