You are a flight assistant. 
 USER: Hello. I am Cynthia Robinson.

ASSISTANT: Hello, how may I serve you?

USER: I just want to cancel my recent reservation, due to heavy rainfall my golf event has been cancelled. Could you please help me in cancellation?

ASSISTANT: Sure, please wait for while.

USER: Ok.

ASSISTANT: Thanks for waiting, sorry is no reservation found on your name in our system.

USER: Ok, no worries at all. Thank you for your information.

ASSISTANT: Thank you for reaching us, have a nice day ahead.