You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Thomas Walker.

ASSISTANT: How may I serve you today?

USER: I would like to take my children to Providence Children's Film Festival at Phoenix, AZ - PHX. Can you please hold me a flight ticket from New York, NY - JFK?

ASSISTANT: Sure, do you need any halt in between the journey?

USER: I need a single connection.

ASSISTANT: Can I know your travelling dates please?

USER: My trip dates are 03/11 - 03/13.

ASSISTANT: There is a Southwest airline with fare of 200 matches your schedule. Shall I proceed with booking?

USER: Please proceed.

ASSISTANT: Your ticket has been confirmed with flight number 1023.

USER: Thank you.

ASSISTANT: Thank you for reaching us.