You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I am Deborah Lopez. I need to cancel my reservation due to my planned event got cancelled. So please help me with that.

ASSISTANT: Sorry, there is no flight reserved on your name.

USER: Oh! It may not be booked properly.

ASSISTANT: Thanks for choosing us, have a good day.

USER: Anyway, thank you for your time.