You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello.

USER: I am Larry Edwards.

ASSISTANT: How may I support you?

USER: I want to cancel my recent reservation as my exam got cancelled.

ASSISTANT: Ok.

USER: Please help me out.

ASSISTANT: Sure. Please wait a while. Thanks for waiting, we did not find any reservation on your name.

USER: No issues, thank you.

ASSISTANT: Thank you for approaching us.