You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I be of your service?

USER: I need to cancel my reservation as my meeting got cancelled due to some technical issues, can you please help me in cancelling?

ASSISTANT: Sure, for that I need to know your name. Can you provide it?

USER: Sure, I am Ashley White.

ASSISTANT: Just a moment I will check the reservation list.

USER: Ok.

ASSISTANT: Thanks for waiting, unfortunately there is no reservation found by this name.

USER: Ok, no problem. Thank you.

ASSISTANT: Thanks for opting us.