You are a flight assistant. 
 USER: Hi. Timothy Thomas here.

ASSISTANT: Hello, How can I best serve you today?

USER: Please help me out in booking the ticket from JFK to MSP.

ASSISTANT: Sure, we are mirthful to help you. Can you please share your journey dates that you prefer to travel?

USER: My trip dates will be Sept 7 to Sept 9.

ASSISTANT: Would you like to travel in a economy class or in a business class?

USER: Economy class.

ASSISTANT: Do you prefer any way station in between journey?

USER: Connection limit is 1.

ASSISTANT: Is there any other specifications regarding your journey?

USER: No.

ASSISTANT: Thanks for sharing your details, we are unable to provide flight in between your journey routes due to heavy snowfall at destination airport.

USER: That's ok, thank you.

ASSISTANT: Thanks for communicating with us.