You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I oblige you today?

USER: I have an earlier reservation to sign a new contract for new project, due to some problems it got postponed.

ASSISTANT: Ok, may I know your name to track your details?

USER: Sure, you can check my earlier reservation on the name of Pamela Hernandez.

ASSISTANT: Ok, please give me a moment to check the reservation list.

USER: Sure.

ASSISTANT: Thank you for waiting, no reservation was found on your name.

USER: That's Ok, thanks for your help.

ASSISTANT: Thank you for visiting us.