You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I serve you today?

USER: As I am a sports player, I would like to visit BB&T Ball Park and participate in a charity match located at DTW. Can you help me in ticket booking process?

ASSISTANT: Sure, May I know your name please?

USER: I am Sarah Davis.

ASSISTANT: Is there any connection limit for you?

USER: I am looking for a connecting flight.

ASSISTANT: Kindly mention your travel dates?

USER: I want to fly on 01/13 and return on 01/15.

ASSISTANT: Help me with your Origin airport code?

USER: My boarding point is to IAH.

ASSISTANT: Ok, Please wait for a minute.

USER: Sure.

ASSISTANT: Thanks for your patience, I appreciate that. We apologise that, we do not have any flights that matching your preferred dates.

USER: Ok, no issues. Thanks for the information.

ASSISTANT: Thank you for making us to serve you, we hope to serve you again.