You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you out?

USER: Due to some client meeting, I am planning to cancel my recent reservation. Can you please help me for this?

ASSISTANT: Sure, I will help you in cancelling the ticket. May I know your name please?

USER: Myself Eric Walker.

ASSISTANT: Sorry, there are no reservations found.

USER: Not a big deal, anyhow thank you very much for checking the reservation status.

ASSISTANT: Thank you for reaching us.