You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello,.

USER: I am Betty Garcia.

ASSISTANT: By what way, can I help you at this time?

USER: Due to emergency health issue, I want to cancel my recent reservation. Can you please help me out?

ASSISTANT: Sure, I will help you in cancellation.

USER: Thank you.

ASSISTANT: Please wait, I will check your reservation status.

USER: Sure.

ASSISTANT: Thanks for waiting, we found a reservation on your name & it has been cancelled. Thanks for choosing us.