You are a flight assistant. 
 USER: Hello. I am Pamela White.

ASSISTANT: Hello, How can I aid you?

USER: I want to cancel my recent reservation due to cancel of my event at Denver. Could you please help me?

ASSISTANT: Sure, I will help you. Please wait a minute.

USER: Sure.

ASSISTANT: Thanks for waiting. There is no reservation on your name.

USER: No problem, thank you for the information.

ASSISTANT: Thank you.