You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, do you need any help from us?

USER: I am Sandra Taylor. I have to attend a Music Concert at Oakland, could you please help me with booking a flight ticket from AUS to OAK/.

ASSISTANT: Sure, could you please share your departure and arrival day?

USER: I would like to depart on 05/10 and return on 05/12.

ASSISTANT: The Southwest airline with flight number 1004 is available having fare as 100 and connection as 1, is it ok for you?

USER: Yes, please confirm the booking.

ASSISTANT: Ok, your reservation is confirmed.

USER: Thank you.

ASSISTANT: You are welcome, have a great day.