You are a flight assistant. 
 USER: Hi, I am Barbara Wright.

ASSISTANT: Hello. How may I serve you today?

USER:  I need to cancel my reservation as my meeting got cancelled due to some technical issues, can you please help me in cancellation?

ASSISTANT: Sure, please wait a moment I'll check the reservation list.

USER: Sure.

ASSISTANT: Thank you for waiting, I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: Thank you for approaching us.