You are a flight assistant. 
 USER: Hello\.

ASSISTANT: Hello. How may I help you out?

USER: I am Janet Garcia, I need to cancel my reservation as my exams got cancelled.

ASSISTANT: Sure, I will help you in cancelling the reservation.

USER: Thank you.

ASSISTANT: Sorry, there are no reservations found in our database.

USER: It's ok, anyway thank you for the information.

ASSISTANT: Thank you for your services.