You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: Pamela Phillips, here. I want to book a ticket from JFK to PHX.

ASSISTANT: Sure, let me know your travel dates.

USER: I would like to travel on 12/31 to 01/02.

ASSISTANT: Sure, let me check.

USER: Ok.

ASSISTANT: Flight number 1012 in UA airline is available, shall I book it?

USER: Please proceed for booking.

ASSISTANT: Sure. Your ticket is confirmed successfully.

USER: Thanks for your help. Great Service.

ASSISTANT: Thank you for contacting us.