You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: Please help me in booking flight ticket from CLT to JFK.

ASSISTANT: Sure, please share your journey dates?

USER: My trip dates are Mar 28 to Mar 30.

ASSISTANT: Do you have any specifications?

USER: I need a connecting flight.

ASSISTANT: Is there any class preference?

USER: No.

ASSISTANT: May I know your good name?

USER: Michelle Smith.

ASSISTANT: We found a flight in Southwest airlines, flight number is 1021 with single connection and price is 100 economy class.

USER: You can proceed.

ASSISTANT: Your ticket has been booked.

USER: Thank you for booking.

ASSISTANT: Thank you for choosing us.