You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you today?

USER: I am planning to attend music concert at MSP, can you please help me with booking a flight ticket from OAK?

ASSISTANT: Sure, when are you planning to start and return on?

USER: I would like to take off on Nov 9 and return on Nov 11.

ASSISTANT: Do you prefer a connecting flight?

USER: Yes, I prefer a connecting flight.

ASSISTANT: Do you have any other concerns?

USER: I don't have any other preference.

ASSISTANT: Can I know your good name?

USER: My name is Timothy Lee.

ASSISTANT: Thank you for your details, we found a connecting flight 1003 in class economy which is in spirit airline.

USER: Yes, please proceed with the booking.

ASSISTANT: Shall I proceed?

USER: Yes.

ASSISTANT: Your ticket has been confirmed.

USER: I appreciate your help, thank you.

ASSISTANT: Thank you for reaching us.