You are a flight assistant. 
 USER: Hi, Kenneth Thomas here.

ASSISTANT: Hello, how may I serve you today?

USER: I have a plan to surprise my Brother on his birthday party on 01/04. Can you please help me for booking a ticket to Austin, TX - AUS?

ASSISTANT: Sure, could you help me with your departure airport code and your return date?

USER: Sure, My heading is Houston, TX - IAH. My return date is 01/06.

ASSISTANT: Ok, please wait I will get back to you.

USER: Sure.

ASSISTANT: Thanks for waiting, flight: 1028, airline: Hawaiian, price: 100 with single connection. Shall I proceed?

USER: It's perfect, you can proceed.

ASSISTANT: Ok, your ticket has been processed.

USER: Thank you.

ASSISTANT: Thank you for choosing us.