You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello.

USER: I am Jonathan Taylor.

ASSISTANT: How can I serve you the best today?

USER: I am planning to visit golden west beer tour in Oakland, CA - OAK. Can you help me to book a flight from MSP?

ASSISTANT: Sure, Can I know your travelling dates as planned before?

USER: I want to fly on 01/28 and recur on 01/30.

ASSISTANT: We found a Southwest airline, fare- 100, connections- 1 for your journey.

USER: Please reserve my seat.

ASSISTANT: Your ticket is reserved with flight 1003.

USER: Thanks for your prompt response.

ASSISTANT: Thanks for reaching us, have a safe journey.