You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I am Carolyn Allen. I want to cancel my recent reservation, can you please help me with this?

ASSISTANT: Ok, I am here to help you.

USER: Thank you.

ASSISTANT: Please wait for a while.

USER: Sure, take your time.

ASSISTANT: As per your request, I have cancelled your reservation.

USER: Ok, thank you for your help.

ASSISTANT: Thank you for reaching us.