You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: I want to cancel my recent ticket booking due to office work that my manager did not approved my leaves. Can you help me in cancelling my reservation made on name Laura Garcia.

ASSISTANT: Sure, I am here to help you. Please give me a minute I will get back to you.

USER: Ok.

ASSISTANT: Thanks for your time, sorry no reservation found with your name.

USER: Ok fine. Thanks for your information.

ASSISTANT: Thank you for choosing us, have a nice day.