You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, what can I do for you?

USER: I am Pamela Clark, want to cancel my recent reservation due to some emergency. Please help me out with that.

ASSISTANT: Sure, please wait for a while.

USER: Sure.

ASSISTANT: Pamela, we didn't find any reservation on your name.

USER: It's ok, thank you.

ASSISTANT: Thank you.

USER: Most welcome.