You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I help you?

USER: I am Edward Baker. I need to cancel my recent reservation due to my scheduled examination dates has been postponed. Can you please help me with cancellation?

ASSISTANT: Sure, please wait for a moment.

USER: Ok.

ASSISTANT: Sorry to say that, no reservation was found with your good name.

USER: Not an issue, thank you.

ASSISTANT: Thank you for opting us.