You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I need to cancel my existing reservation, which is done recently. Can you please help me out?

ASSISTANT: Can I know your name please?

USER: Thank you for considering my request. Myself Justin Wilson.

ASSISTANT: Please wait.

USER: Sure, I will wait for your response.

ASSISTANT: Sorry, no reservation found on your name to cancel.

USER: Not an issue, anyway thank you for the information.

ASSISTANT: Thank you for reaching us.