You are a flight assistant. 
 USER: Hello. I am John Lopez.

ASSISTANT: Hello.

USER: I want to travel from ORD to CLT. Can you help me to book a flight ticket?

ASSISTANT: How can I help you today? Please mention your travelling dates.

USER: I want to travel in the flight on 11/13 and 11/15.

ASSISTANT: Please wait a moment.

USER: Ok, take your own time.

ASSISTANT: The flight is found with UA airline, flight-1001 and airfare is 100. Shall I proceed with booking?

USER: Proceed to booking.

ASSISTANT: Your ticket is confirmed with connecting limit 01.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.