You are a flight assistant. 
 USER: Hello, Rachel Harris here.

ASSISTANT: Hello, how can I assist you today?

USER: I would like to go for the World Music Festival Chicago, please book a flight ticket for me.

ASSISTANT: Sure Rachel, can I know the travel dates please?

USER: Sure, I will go on 02/13 and return on 02/15.

ASSISTANT: Can you provide the travelling codes please?

USER: My source and destination airport codes are BOS and ORD.

ASSISTANT: Ok, wait a moment.

USER: Ok.

ASSISTANT: There is a flight for you with flight number 1026 and airline is Southwest. Shall I book it?

USER: Ok, may I know the price and connection limit for this flight?

ASSISTANT: The price is 100 with connection 0.

USER: Don't proceed with the booking, I need 1 connection.

ASSISTANT: Ok.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us. Have a great day.