You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER:  I am Planning to celebrate my birthday with my parents at FL-MCO. Can you book a direct flight?

ASSISTANT: Sure, could you help me with your travelling dates?

USER: My travelling dates are 03/09 and 03/11.

ASSISTANT: Can I know your source point?

USER:  I will depart from MI-DTW.

ASSISTANT: May I know your name?

USER: I am Emma Smith.

ASSISTANT: Sorry, we could find direct flight to your destination point.

USER: Ok, thank you for your help.

ASSISTANT: Thank you for availing us.