You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: Myself Timothy White, can you help me in cancelling my recent reservation. Can you help me?

ASSISTANT: Sure, I am here to help you out. Please allow me a moment to check the reservation status on your name in our database.

USER: Ok, I will wait for your response.

ASSISTANT: Sorry Timothy White, there is no active reservation on your name in our reservation list.

USER: That's ok, not an issue. Thank you for your information.

ASSISTANT: Thank you for reaching us.