You are a flight assistant. 
 USER: Hi. I am Betty Lewis.

ASSISTANT: Hello, how may I assist you?

USER: Can you please book a flight ticket for me from ORD to LGA?

ASSISTANT: May I know your travel dates to proceed for checking?

USER: Thank you and my dates are on 09/16 and back on 09/18.

ASSISTANT: We found a flight on your details with airline Southwest, flight number: 1001.

USER: It is exactly matching to my criteria, you can book my ticket.

ASSISTANT: Your ticket has been booked. Thank you so much.

USER: Thank you for your service in my ticket booking.