You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Due to some health issue, I want to cancel my recent reservation.

ASSISTANT: May I know your good name?

USER: Can you help me with the cancellation?

ASSISTANT: Sure, we are here to help you.

USER: I am Stephanie Moore.

ASSISTANT: Ok.

USER: OK.

ASSISTANT: I have cancelled your reservation on your name.

USER: Thank you for responding quickly.

ASSISTANT: Thank you for reaching us, have a colourful day.