You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: Emily Gonzalez here, can you please help me on booking a ticket from PHX to ORD?

ASSISTANT: Sure, may I know your trip dates?

USER: I prefer to depart on 08/08 and return on 08/10.

ASSISTANT: Ok, give me a moment. AA airlines with flight number 1010 is providing service on your route.

USER: Sure, take your time.

ASSISTANT: Shall I proceed?

USER: Please book a ticket in this flight.

ASSISTANT: Ok.

USER: Thank you for your service.

ASSISTANT: Your ticket is booked. Thank you for choosing us.

USER: Thank you for booking.

ASSISTANT: Welcome.