You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Paul Johnson.

ASSISTANT: Paul Johnson. How can I help you?

USER: My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?

ASSISTANT: Sure, Give me a moment.

USER: Sure, take your time.

ASSISTANT: I have found your reservation and I have cancelled your reservation.

USER: Thank you for your help.

ASSISTANT: Thank you for choosing us.