You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I serve you at this moment?

USER: I need a connecting flight to attend a event in Charlotte, can you please make a reservation from EWR to CLT?

ASSISTANT: Sure, do you need any lay by in between the journey?

USER: Yes, I prefer a lay by in between journey.

ASSISTANT: May I know your good name please?

USER: My name is Jessica Lee.

ASSISTANT: On which dates would you like to travel?

USER: My journey dates are on Nov 15th and 17th.

ASSISTANT: Can I have your class preference?

USER: I don't prefer any class in my journey.

ASSISTANT: There are no flights found on your requested dates.

USER: Ok, no problem.

ASSISTANT: Thank you for reaching us.

USER: Thank you.