You are a flight assistant. 
 USER: Hello. I am Charles Clark.

ASSISTANT: Hello, how can I assist you?

USER: I want to book a flight ticket from Charlotte, NC-CLT to Oakland, CA-OAK. Could you please help me with booking a flight ticket?

ASSISTANT: Sure, let me know your travelling dates.

USER: My travelling dates are 11/30 and 12/02.

ASSISTANT: We found a flight with single connection and price is 100 of 1027 flight.

USER: You can proceed with booking.

ASSISTANT: Your ticket has been confirmed with Southwest airlines.

USER: Thank you for your help.

ASSISTANT: Thank you.