You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Can you please help me in cancelling my recent reservation, as my exam got cancelled.

ASSISTANT: Sure, I can help you with that. May I know your good name please?

USER: My name is Larry Turner.

ASSISTANT: Ok, please let me check your reservation status in our database.

USER: Ok.

ASSISTANT: Larry Turner, I found your reservation details and I have successfully cancelled it.

USER: Ok, thank you for your help.

ASSISTANT: Thank you for choosing us, have a nice day.