You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Nicole Edwards.

ASSISTANT: How can I assist you now?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure Nicole Edwards, I am happy to help you with that.

USER: Ok, thank you.

ASSISTANT: Please wait a moment to check your reservation status.

USER: I will wait for your reply.

ASSISTANT: Sorry Nicole Edwards, no reservation has found under your name to cancel.

USER: Ok, fine thank you for checking.

ASSISTANT: Thank you for choosing us, have a good day.