You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you out?

USER: My name is Ruth Wright. I would like to travel from DFW to PHX on my personal work, can you book me a ticket?

ASSISTANT: Sure, I will help you out in booking the ticket. Can you please provide your travelling dates?

USER: Ok, here are my travel dates 12/29 and 12/31.

ASSISTANT: Ok, please wait a moment.

USER: Sure, take your time.

ASSISTANT: There is a flight with 2 connections, would you like me to proceed?

USER: No, please can you check for direct flight?

ASSISTANT: Sorry, there are no flights available on these dates.

USER: No issues, thank you for the much needed help.

ASSISTANT: Thank you for choosing our services.