You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. What are you desiring from us, please let me know?

USER: I am Michelle Taylor, can help me to book a flight ticket from IAH to IAD?

ASSISTANT: Can you please tell your travelling dates?

USER: My travel dates are 10/02 and 10/04 respectively.

ASSISTANT: Southwest airline is available with 1 connection and ticket price is just 200. Shall I proceed with it?

USER: Ok, please book it.

ASSISTANT: Your reservation is confirmed with flight 1019.

USER: Thank you for the aid you had done.

ASSISTANT: Thank you and have a nice day.