You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, How can I assist you?

USER: Book my ticket with the name of Brenda Hall, as there is a Arts and crafts festivals at Charlotte, CLT.

ASSISTANT: Sure, May I know your preferred travel dates?

USER: My preferable dates are from 12/12 to 12/14.

ASSISTANT: Do you prefer any connections?

USER: Yes, I need.

ASSISTANT: Where do you want to start from?

USER: Washington, IAD is my travelling point.

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT: We found a flight, with a single connection available for you.

USER: Ok. Confirm my ticket.

ASSISTANT: The airline is Southwest, airfare is 100 & Flight number is 1023.

USER: Thank you for availing me.

ASSISTANT: Your booking is done. Thanks for your presence.