You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I'm Emily Davis.

ASSISTANT: Ok.

USER: My business meeting has been cancelled.So, I would like to cancel my reservation. Can you please help me with that?

ASSISTANT: Sure, I will help you with that. Please wait for a moment. Sorry Emily, no reservation found on your name.

USER: Ok, no problem. Thank you for the information.

ASSISTANT: Thank you for approaching us, have a great day.

USER: You are welcome.