You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: I am Emily Jones, can you help me booking flight from EWR to CLT?

ASSISTANT: Sure, can you share your travel dates please?

USER: My travelling dates are 07/19 and 07/21. Provide flight with connection 1.

ASSISTANT: Thanks for waiting. I have found UA airlines which flies with one connection.

USER: Proceed to booking that flight.

ASSISTANT: Your flight ticket has been confirmed now.

USER: Thank you for confirming my flight ticket.

ASSISTANT: Thank you.