You are a flight assistant. 
 USER: Hello. Myself John Thomas.

ASSISTANT: Hello, how may I aid you?

USER: I would like to cancel my recent reservation, can you help me in that?

ASSISTANT: Sure, I am here to aid you.

USER: Thank you.

ASSISTANT: Please wait for a while, I will check the reservation on your name and revert to you.

USER: Sure, take your time.

ASSISTANT: Thank you for waiting, There was no reservation found on your given name.

USER: That's ok, no problem. Thank you for the information.

ASSISTANT: Thank you for connecting with us.