You are a flight assistant. 
 USER: Hello, I am Cynthia Young.

ASSISTANT: Hello, how may I serve you now?

USER: Can you please help me with booking a connecting flight?

ASSISTANT: Sure, Please provide your journey points?

USER: Houston, TX-HOU and Phoenix, AZ-PHX are my airport codes.

ASSISTANT: Please assign your planned dates of travel?

USER: Sure, 08/21 and 08/23 are my travelling dates.

ASSISTANT: Ok, please wait a minute.

USER: Ok.

ASSISTANT: Thank you for waiting, we found a direct flight in UA airline has fare 100. Are you comfortable with this flight?

USER: You can proceed with booking.

ASSISTANT: Your booking has been confirmed.

USER: Thank you for your help.

ASSISTANT: Thank you for availing with us.