You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: I am Ruth Adams.

ASSISTANT: Ok.

USER: Due to some health issues, I need to cancel my recent reservation. Could you please help me with cancellation?

ASSISTANT: Sure, please wait for a moment, I will check and get back to you.

USER: Sure.

ASSISTANT: Sorry, there was no reservation found with your name.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: Thank you for opting us.