You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I serve you at this moment?

USER: Can you please help me with booking a flight ticket from CLT to HOU?

ASSISTANT: Sure, I am here to help you.

USER: Ok.

ASSISTANT: Can you please help me with your travelling dates?

USER: Travelling dates are Nov 25 and 27.

ASSISTANT: Ok, do you need any lay by in between the journey?

USER: I need a connecting flight.

ASSISTANT: May I know your good name please?

USER: My name is Nicole Lopez.

ASSISTANT: Do you prefer to travel in a business or economic class?

USER: I am comfortable with any class.

ASSISTANT: At what time would you like to depart and return?

USER: No time preference.

ASSISTANT: There are no flights found on your requested dates.

USER: Ok, no issues.

ASSISTANT: Thank you for reaching us.

USER: Thank you.