You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, may I know your name?

USER: My name is is Emma Lewis.

ASSISTANT: Please wait for a moment to check your details.

USER: Sure.

ASSISTANT: No reservation found on your name in my records.

USER: Ok, No issues, thank you.

ASSISTANT: Thank you for reaching us, have a nice day.