You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I support you?

USER: I need your help in flight ticket booking process from OAK to EWR. Can you please help me with that?

ASSISTANT: Sure, on what dates are you planning to make your trip?

USER: Thank you for your response, I want to take off on Aug 14 and book my return ticket also on Aug 16.

ASSISTANT: May I know your name?

USER: Sure, my name is Brandon Harris.

ASSISTANT: How many connections do you want?

USER: I want a direct flight.

ASSISTANT: Is there any other requirements?

USER: I want to travel in business class flight.

ASSISTANT: Thanks for providing your details, there are no direct flights going on your way at this moment.

USER: It's ok no problem.

ASSISTANT: Thank you for choosing us.

USER: Thank you for your information.