You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Myself Charles Robinson, will you help me in booking the flight ticket from JFK to AUS?

ASSISTANT: Sure, may I know your trip dates?

USER: My travelling dates are Aug 24 and Aug 26.

ASSISTANT: Do you have any other requirements?

USER: I need a flight with single connection which departs in afternoon time.

ASSISTANT: Can I know your class preference?

USER: No, I am comfortable in any class.

ASSISTANT: There is a flight on Hawaiian airline, flight number 1029 and depart time 17:00PM. Shall I proceed?

USER: Sure, you can proceed with the booking,.

ASSISTANT: Your ticket has been booked.

USER: Thank you for helping me.

ASSISTANT: Thank you for reaching us.