You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I am Deborah Thompson. Can you please book a flight ticket from MCO to AUS?

ASSISTANT: Your travelling dates please?

USER: I need to travel on dates of 11/07 and 11/09.

ASSISTANT: There is a flight with single connection, can I  proceed for booking in 1013 flight?

USER: I need direct flight so  please make sure that connection should be 0.

ASSISTANT: I am sorry no flights found on your route.

USER: Oh! it is sad to hear. I need to choose another agency this time. Anyway, thank you for your time.

ASSISTANT: Thank you for choosing us.

USER: Most welcome.