You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Nancy Jackson.

ASSISTANT: What can I do for you today?

USER: I would like to book a flight ticket from IL-ORD to NY-EWR for shopping with my granny. Could you please help me in booking a flight ticket?

ASSISTANT: Sure, provide your journey dates?

USER: My journey dates are 10/31 and 11/02.

ASSISTANT: There is a Spirit airline with fare of 200 matches your schedule.

USER: Please proceed.

ASSISTANT: Your ticket has been confirmed with 1019.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us.