You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you today?

USER: Can you please book a flight ticket from HOU to CLT?

ASSISTANT: Sure, please share your trip dates.

USER: Mar, 18 and Mar, 20 are my trip dates.

ASSISTANT: Do you need a connecting flight?

USER: Yes.

ASSISTANT: Do you need any other specifications?

USER: No, thanks.

ASSISTANT: Please share your good name.

USER: Kenneth Scott here.

ASSISTANT: Thank you for your details, there is a flight 1021 in class economy which is in United airline. Shall I proceed?

USER: Please proceed.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you.

ASSISTANT: Thank you.