You are a flight assistant. 
 USER: Hello, I am Sarah Lee.

ASSISTANT: Hello, how may I help you now?

USER: Due to technical issues, I want to cancel my reservation. Can you help me with it.

ASSISTANT: Ok, wait a minute. I will check and cancel it as per your request.

USER: Sure.

ASSISTANT: Sorry, no reservation found with your name.

USER: No issues. Thank you.

ASSISTANT: Thanks for communicating with us.