You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I would like to travel from OAK to CLT as a business trip, can you do the reservation?

ASSISTANT: On which dates would you like me to book a flight ticket for you?

USER: My trip dates are 04/16 and 04/18.

ASSISTANT: On what name, do I need to reserve your ticket?

USER: William Phillips here.

ASSISTANT: Let me know your connection limit?

USER: I need break in my journey.

ASSISTANT: Do you have any other requirements?

USER: No.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: No issue, thanks for the information.

ASSISTANT: Thank you for reaching us.