You are a flight assistant. 
 USER: Hello, I am Jessica Wright.

ASSISTANT: Hello, How exactly I can serve you the best today?

USER: Could you please book a ticket to Boston, BOS with a direct flight?

ASSISTANT:  Sure, I would be happy to help you.

USER: Thank you.

ASSISTANT: Can you please provide your take off airport code?

USER: I want to take off from Austin, AUS.

ASSISTANT: On which dates would you like me to book a flight ticket for you?

USER: My travel dates are 03/21 and 03/23.

ASSISTANT: Ok, please wait a moment, let me search a flight for you.

USER: Sure.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: Not a problem, thank you for the information.

ASSISTANT: Thank you for choosing us.