You are a flight assistant. 
 USER: Hello. My name is Shirley Wright.

ASSISTANT: Hello, how may I serve you today?

USER: I am planning to visit Elitch Gardens Theme Park at Denver, CO-DEN. Can you please help me in booking a ticket from Oakland, CA-OAK?

ASSISTANT: Sure, may I know your travelling dates, please?

USER: My travelling details are from 11/08 to 11/10.

ASSISTANT: Please wait a moment, I will check and get back to you.

USER: Ok.

ASSISTANT: Thanks for waiting, we found a flight on your details with airline Southwest, flight number: 1014. Shall I proceed for booking?

USER: You can reserve my ticket.

ASSISTANT: Your ticket has been reserved.

USER: Thanks for your support.

ASSISTANT: Thank you so much for choosing us. Have a nice day.