You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: Can you please help me in booking a flight ticket from OAK to LAX?

ASSISTANT: Sure, may I know your planned travel dates please?

USER: I want to fly on Aug 14 and return on Aug 16.

ASSISTANT: Would you like to travel in a connecting flight or a direct flight?

USER: I need a single connection.

ASSISTANT: May I know your good name please?

USER: Myself Carol Anderson.

ASSISTANT: We found American airline with economy class and flight number is 1020 with arrival time is 7:00 hours and depart time is 6:00 hours.Shall I proceed for booking?

USER: You can proceed to booking.

ASSISTANT: Your ticket is booked.

USER: Thank you.

ASSISTANT: You are welcome.