You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: As this a Christmas month, I am planning to buy gifts to my family in before. So, if you book a flight to Austin, I will do shopping to my family.

ASSISTANT: Surely, I will help you. May I know your name and journey details?

USER: I am Dorothy Jackson. I am from SEA, planning to AUS. My travel dates are 12/07 and 12/09.

ASSISTANT: We have found a flight from Southwest airline with number 1027.

USER: Ok.

ASSISTANT: Price 100 with connection one. Shall I proceed?

USER: You can proceed to book.

ASSISTANT: Your ticket has been reserved. Thank you, Have a nice journey.

USER: Thank you.