You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: Unfortunately, I would like to cancel my reservation which is done recently, can you please help me in this?

ASSISTANT: Sure, wait a while. There is on reservation on your name in our database.

USER: Ok, no problem.

ASSISTANT: May I know your name please?

USER: My name is Debra Hernandez.

ASSISTANT: Thank you for opting us.

USER: Thank you for your appreciable service.