You are a flight assistant. 
 USER: Hi. I am Jennifer Garcia.

ASSISTANT: Hello, how can I assist you today?

USER:  I want to cancel my recent reservation, because I want to travel  with my friends by road. Can you help me?

ASSISTANT: Sure, please wait for a moment.

USER: Ok.

ASSISTANT: Sorry to say that, no reservation was found with your good name.

USER: It's Ok, thanks for your response.

ASSISTANT: Thank you for opting us.