You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: Can you please assist me for booking from AUS to PHL?

ASSISTANT: Sure, I am glad to help you with that. Can you please provide your preferable dates of travelling?

USER: My planned dates are on Jan 10 and 12.

ASSISTANT: May I know name to proceed further?

USER: My name is Carol Brown.

ASSISTANT: Do you need any connections between your trip?

USER: I need a connected flight.

ASSISTANT: Do you need any other requirements?

USER: My return time is morning.

ASSISTANT: We regret to inform you that there is no flights going on your way.

USER: Ok, thank you.

ASSISTANT: Thank you for opting us.