You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I be at your service today?

USER: I am planning to make a journey from PHX to LAS. Can you please help me with the booking?

ASSISTANT: Sure, I will help you in booking the ticket. May I know your travelling dates please?

USER: My journey dates are Nov 11 to 13.

ASSISTANT: Do you have any other specifications?

USER: I prefer normal-cost airline.

ASSISTANT: May I know your connection limit?

USER: I need a connecting flight.

ASSISTANT: Sorry for this inconvenience, I could not find any flight with your requirements.

USER: Ok, no issues.

ASSISTANT: May I know your name please?

USER: I am Janet Young.

ASSISTANT: Thank you for reaching us.