You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I am Eric Johnson. I would like to book a ticket from AUS to ATL, can you please help me out?

ASSISTANT: Sure, let me know your travelling dates?

USER: I am travelling on these dates Nov 10th and 12th.

ASSISTANT: Do you prefer direct flight or connecting flight?

USER: I need a connecting flight.

ASSISTANT: Do you have any other requirements?

USER: I need a morning flight.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting, there is no flight found on your desired routes.

USER: Ok no problem, thank you for your services.

ASSISTANT: Thank you for availing us.