You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I am Ashley Wright. I am planning to book a ticket from EWR to IAD. Can you please help me out?

ASSISTANT: Yes, I can help you. Can you tell me your dates of travel?

USER: I would like to travel on 02/14 and return back on 02/16.

ASSISTANT: Give me a moment.

USER: Sure.

ASSISTANT: I have found a flight ticket with a price of 100 and 1 connection.

USER: That's fine, please proceed the booking.

ASSISTANT: Ok, your ticket has been booked.

USER: Thank you for your service.

ASSISTANT: Thank you for contacting us.