You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you at this moment?

USER: Scott Moore here. I want to meet my cousin to discuss about his marriage, could you book my ticket from MSP to CLT?

ASSISTANT: Sure, I am oblige to help you with that. Can you please provide your planned dates of travelling?

USER: My itinerary dates are 05/22 and 05/24.

ASSISTANT: Please wait a moment to check the flights in your route.

USER: Sure.

ASSISTANT: We regret to inform you that there are no flights moving to your region with your planned dates of travelling.

USER: No problem, thank you.

ASSISTANT: Thank you for reaching to our services, hope you have a great day.