You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I address you today?

USER: I want to travel from MSP to OAK. Can you help me to book a flight ticket?

ASSISTANT: Sure, I will be help you. May I know when you are willing to travel?

USER: I want to fly in the flight on Sept 06 and Sept 08.

ASSISTANT: Do you prefer either connecting flight or direct flight?

USER: I want to have a connection of 1.

ASSISTANT: Can I have your name please?

USER: Lisa Carter.

ASSISTANT: Unfortunately there is no flight found with your given name.

USER: That's ok. Anyways, thank you.

ASSISTANT: Thank you.