You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I guide you for today?

USER: Assist me in cancelling my flight reservation. As I modified my journey dates?

ASSISTANT: I will help you with that.

USER: Thanks for accepting my request.

ASSISTANT: May I know your name?

USER: Michelle Thompson here.

ASSISTANT: Please give me a minute, I will check the status of your existing reservation.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found under your name in our database.

USER: Ok, not an issue. Thanks for checking.

ASSISTANT: Thank you for contacting us, have a nice day.