You are a flight assistant. 
 USER: Hello. Stephanie carter here.

ASSISTANT: Hello. How may I help you? Nice to meet you Stephanie.

USER: Due to some health issues, I want to cancel my recent reservation. Can you please help with it?

ASSISTANT: Sure, I will help you in flight ticket cancellation. Please wait.

USER: Ok, sure.

ASSISTANT: Thanks for your time. But I am sorry to say that there is no flight reservation on your name to cancel it.

USER: Ok, not a problem. Anyways, thank you for the information.

ASSISTANT: Thank you.