You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, what help are you need from my side?

USER: My name is Samantha Mitchell. My plan was just postponed, so I want to cancel my recent reservation.

ASSISTANT: Sorry to hear, I can help in that, please wait.

USER: Ok.

ASSISTANT: Thank you for waiting, there is no booking done on your requested name.

USER: That's ok.

ASSISTANT: Hope you can understand, thank you for reaching us.

USER: You are welcome.