You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you?

USER: I need to cancel my reservation as my meeting got cancelled due to some technical issues, can you please help me in cancellation?

ASSISTANT: Sure, We are here to help you.

USER: Thank you.

ASSISTANT: May I know your name?

USER: I am Stephanie Carter.

ASSISTANT: Give me a minute.

USER: Sure.

ASSISTANT: Thanks for being waiting, We didn't found any reservation by this name.

USER: That's ok, No problem. Thank you.

ASSISTANT: Thank you for reaching us.