You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I guide you for today?

USER: Due to an emergency meeting, I just want to cancel my recent reservation. Can you please aid me with cancellation?

ASSISTANT: I am here to help you about that. Can you please provide your name for checking the reservation status with your name in our booking list?

USER: Sure, my name is Jack Thomas.

ASSISTANT: Sorry to say this Jack Thomas, there is no active reservation in our booking list to cancel your reservation.

USER: That's Ok, no problem. Thanks for your service.

ASSISTANT: You are welcome, thank you for reaching us.