You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: My holiday vacation has been postponed.Can you please help me in cancelling the recent reservation?

ASSISTANT: Sure, may I know your name for cancelling reservation?

USER: My name is Laura Garcia.

ASSISTANT: Please wait a moment, I will inform you.

USER: Sure.

ASSISTANT: Sorry, there is no reservation on your name.

USER: Thank you for your information.

ASSISTANT: You are welcome Laura Garcia.