You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. Do you need any assistance from my end?

USER: My cricket match got postponed, can you please help me in changing the reservation?

ASSISTANT: Sure, I will try my best and can you please let me know your name for checking your previous booking?

USER: I am Virginia Carter.

ASSISTANT: I am happy to say that your flight reservation is found, can you please mention your airport codes?

USER: My airport codes are from AUS to MSP.

ASSISTANT: Can you please mention your preferable travel dates?

USER: My preferable travel dates are from Aug 19th to Aug 21st.

ASSISTANT: Do you have any other specifications?

USER: Yes, I need to depart in the afternoon. I want a economy class ticket. I need a break in between my journey.

ASSISTANT: Please give me a moment to check for the flight.

USER: Ok.

ASSISTANT: I regret to inform you that no flights are there for your journey to reserve a seat for you.

USER: Ok, no problem. Thank you.

ASSISTANT: You are most welcome and thank you for consulting our agency.