You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I need to cancel my reservation due some issues in my location, can you help me out? Thank you.

ASSISTANT: Yes, I am here to assist you. Can you please provide the name on which your previous reservation is done?

USER: Myself Linda Wilson.

ASSISTANT: Sorry, there is no reservation under your name in our database.

USER: That's ok, no problem.

ASSISTANT: My pleasure, thank you for contacting us. Hope you have a great day ahead.

USER: Thank you for your help.