You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: I am Charles Martin. I want to cancel my reservation as my project got ramp down. Can you help me with that?

ASSISTANT: Sure, please wait a minute.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: Ok, no issues.

ASSISTANT: Thank you for opting us.

USER: Thanks for the information.