You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How could I aid you?

USER: Can you please help me in changing my existing reservation?

ASSISTANT: Sure, kindly mention your name please?

USER: Emma Lee here.

ASSISTANT: Please give me a moment.

USER: Ok.

ASSISTANT: We did not find any reservation on your given name.

USER: No issues, thank you.

ASSISTANT: Thank you.