You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I am Patricia Hernandez. I want to cancel my recent reservation, can you please help me with it?

ASSISTANT: Sure, please wait for a moment to check your details.

USER: Sure.

ASSISTANT: Sorry to say, no reservation is found on your name.

USER: Its ok, thank you.

ASSISTANT: Thank you for reaching us.