You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: Myself Ashley Clark. For some issues I want to cancel my reservation, can you please help me with it?

ASSISTANT: Sure. Please wait for a moment.

USER: Sure.

ASSISTANT: There is no reservation found with your name in our records.

USER: It's ok. Thank you for the information.

ASSISTANT: Most welcome.