You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I serve you today?

USER: I am Gary Taylor, Can you please  help me in cancelling my recent reservation as my cricket match has been cancelled?

ASSISTANT: Sure, please wait for a while.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found on your name to cancel.

USER: No problem, I think it has been cancelled by my friend.

ASSISTANT: Ok.

USER: Thank you.

ASSISTANT: Thank you for reaching us.