You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you?

USER: I am Benjamin Carter. I would like to cancel my reservation which is under my name. Can you please help me with that?

ASSISTANT: Sure, let me check the reservation status and revert you.

USER: Sure, take your time.

ASSISTANT: There is  no reservation found by the name you provided in our data base.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Thank you for approaching us.

USER: You are welcome.