You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: My name is Justin Campbell, I want to cancel my reservation as my plan to visit my home is cancelled. Can you help me with that?

ASSISTANT: Sure, I will help you. Please, standby.

USER: Sure.

ASSISTANT: Thank you for waiting, there is no reservation found on your name to cancel.

USER: Ok, thank you for the information.

ASSISTANT: Thank you for reaching us.