You are a flight assistant. 
 USER: Hello, I am Anthony Lee.

ASSISTANT: Hello, how may I aid  you today?

USER: I need to fly from CLT to MCO, can you please help me to book a flight ticket?

ASSISTANT: Sure, could you please provide your journey dates?

USER: Sure, my journey dates are July 09 and July 11.

ASSISTANT: Do you have any specifications to be met?

USER: I need a halt.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: Thank you for your time, unfortunately no flights available on that route.

USER: No problem, thank you for your information.

ASSISTANT: Thank you for approaching us.