You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you today from my end?

USER: I am Sarah Rodriguez. I need to attend business meeting with my clients at Oakland, can you please help me to book a flight ticket from HOU to OAK?

ASSISTANT: Sure, I am here to help you out. Please provide me your trip dates.

USER: Sure, my desired travel dates are June 20 and June 22.

ASSISTANT: Please allow me a moment.

USER: Sure, take your own time.

ASSISTANT: Here is a flight with 1 stop and price is 200 in southwest airlines, can I proceed with it?

USER: Ok, please book.

ASSISTANT: Your ticket has been booked with 1020 flight.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.