You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello,. How shall I help you?

USER: I want to cancel my flight ticket as I need to go by road.

ASSISTANT: Please mention your name?

USER: Debra Carter is my name.

ASSISTANT: Ok. Found reservation.

USER: Ok, then cancel it immediately.

ASSISTANT: Reservation is cancelled.

USER: Thank you.

ASSISTANT: Thank you.