You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I serve you today?

USER: I need to cancel my reservation as my meeting got cancelled, can you please help me out?

ASSISTANT: Sure, I can help you in that cancellation.

USER: I am Nicole Baker.

ASSISTANT: Thanks for providing your name, Please wait for a while.

USER: Ok.

ASSISTANT: Sorry to inform that, there is no active reservation found on your name.

USER: Ok, no problem. Thank you.

ASSISTANT: Thanks for approaching us, have a happy day.