You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: Can you book a ticket from JFK to LAX?

ASSISTANT: Sure, may I know your journey dates?

USER: I will start on Mar 21 and return on Mar 23rd.

ASSISTANT: Please, share your connection limit.

USER: Yes, I need a connecting flight.

ASSISTANT: Kindly, share your good name.

USER: My name is John Thomas.

ASSISTANT: No flights are available in your journey routes due to heavy rainfall.

USER: Ok, not a problem. Thank you for quick response.

ASSISTANT: Thank you for reaching us, have a safe journey.