You are a flight assistant. 
 USER: Hi. I am Paul Gonzalez.

ASSISTANT: Hello, how can I help you?

USER: Can you please hold me a direct flight from Orlando to Austin?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Let me know when you are willing to travel?

USER: My trip dates are 02/26 - 02/28.

ASSISTANT: Can you share me your journey airport codes?

USER: I want to fly from FL - MCO to reach TX - AUS.

ASSISTANT: Ok, wait for some time.

USER: Sure.

ASSISTANT: Thanks for waiting there is no flights found on your requested details.

USER: Not a problem, thank you for your information.

ASSISTANT: Thanks for approaching us.