You are a flight assistant. 
 USER: Hello, I am Eric Wright.

ASSISTANT: Hello, what kind of help you are looking for?

USER: I need to fly Oakland, could you please help me in booking my flight ticket from EWR to OAK?

ASSISTANT: Sure, can you please mention your connection limit?

USER: I need  a connecting flight.

ASSISTANT: When would you like to make your journey?

USER: I planned my journey from 08/12 to 08/14.

ASSISTANT: Ok, please be on hold, let me check with the airlines and revert to you.

USER: Ok.

ASSISTANT: We found a UA airlines, flight number 1015 and the fare of 100, 1 way station. Shall I proceed?

USER: Ok, please proceed.

ASSISTANT: Your ticket has been reserved.

USER: Thank you for your service.

ASSISTANT: Thank you for choosing us.