You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: Could you please book a flight ticket from SEA to PHX?

ASSISTANT: Ok, please mention the name you want me to book a ticket on.

USER: My name is Dorothy Miller.

ASSISTANT: Ok, please can I know the dates of journey you planned to check for the flights availability?

USER: I have planned to travel on Aug 1st and return on Aug 3rd.

ASSISTANT: Ok, please can I know the connection limit you desire?

USER: I need a direct flight.

ASSISTANT: Ok, please can I know your other intents?

USER: I want to return in the evening.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: Sorry, there is no direct flight to book a ticket for you today.

USER: Not a problem, thank you for the information.

ASSISTANT: Thank you for choosing our agency.