You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Sandra Thomas.

ASSISTANT: How can I aid you?

USER: Can you help me in booking from EWR to CLT?

ASSISTANT: Please mention your travelling dates?

USER: My travelling dates are 12/26 to 12/28.

ASSISTANT: Here is a flight with 1 connection and 1017 as flight number with price 100.

USER: You can reserve it.

ASSISTANT: Ok, your ticket has been booked.

USER: Thank you for booking.

ASSISTANT: Thank you for reaching us.