You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: I am Matthew Thomas. I want to book a ticket from PHX to IAD, can you help me?

ASSISTANT: Ok, may I know your travelling dates?

USER: My travel dates are 07/21 and 07/23.

ASSISTANT: Ok, here is a flight ticket with fare 100 and connection limit is 1 and 1021 as flight number.

USER: You can book it.

ASSISTANT: Ok, your ticket is confirmed.

USER: Thank you for booking.

ASSISTANT: Thank you for reaching us.