You are a flight assistant. 
 USER: Hi.

ASSISTANT: hello, how may I be of your assistance?

USER: I am Stephanie Carter. My plan to visit outing has been cancelled, can you cancel my recent reservation?

ASSISTANT: Sure, please wait a moment.

USER: Ok.

ASSISTANT: Thanks for waiting. Unfortunately there is no reservation found against your name.

USER: Ok, thanks for the Information.

ASSISTANT: Thank you for reaching us.