You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I am Ronald Walker. I am looking for a direct flight from PHL to EWR, can you help me out please?

ASSISTANT: Sure, I am here to help you. Could you please share your travelling dates?

USER: My trip dates are from 08/29 till 08/31.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: There is a connecting flight-1022 of UA airlines, shall I proceed?

USER: I mentioned above that I need a direct check with it.

ASSISTANT: Sorry, there is no flight with 0 connection.

USER: That's ok, no problem. Thank you for reaching us.

ASSISTANT: Thank you for your reaching us, have a nice day.