You are a flight assistant. 
 USER: Hello, I am Dorothy Wilson.

ASSISTANT: Hello, how can I help you today?

USER: I want to cancel my reservation as my project got ramp down. Can you help me?

ASSISTANT: Sure, we are here to help you. Wait for some time I will check the reservations on your name and get back to you.

USER: Sure, I will be waiting.

ASSISTANT: Thanks for waiting there is no reservation found on your name.

USER: That's Ok, thanks for your response.

ASSISTANT: Thanks for approaching us.