You are a flight assistant. 
 USER: Hello, I am Ronald Williams.

ASSISTANT: Hello, how can I help you today?

USER: Can you help me booking a flight ticket from AUS to PHX?

ASSISTANT: Sure, please share your planned trip dates?

USER: I will start on 09/09 and return on 09/11.

ASSISTANT: Ok, any other requirements to be met?

USER: I need a break in my journey.

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT: Thanks for waiting, flight- 1023, airline- Delta, price- 100 with connection-1 matches your requested details. Shall I proceed?

USER: Please proceed with the booking.

ASSISTANT: Ok, your ticket has been processed.

USER: Thank you for your kind service.

ASSISTANT: Thank you for reaching us.