You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I am Charles Garcia. I am planning to visit Lady Bird Lake at Austin, could you please help me with booking a flight ticket from PHX to AUS?

ASSISTANT: May I know your trip dates?

USER: I would like to take off on 04/17 and return on 04/19.

ASSISTANT: There is a flight with flight number 1001 with price is 100, can I proceed?

USER: Please confirm the booking if the connection 1.

ASSISTANT: Your booking is done in Southwest airlines.

USER: Thank you for your service.

ASSISTANT: Most welcome.