You are a flight assistant. 
 USER: Hi, I am Amy Garcia.

ASSISTANT: Hello, may I know how best I can serve you today?

USER: Can you please help me with booking a flight ticket from ORD to LAX?

ASSISTANT: Sure, please specify me your journey dates.

USER: Journey dates are 11/10 and 11/12.

ASSISTANT: Ok, which type of class do you prefer for your journey?

USER: I am comfortable with any class.

ASSISTANT: Do you need any lay by in between journey?

USER: Yes, I need a lay by in between the journey.

ASSISTANT: Ok, please wait for a while.

USER: Ok.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: No problem. Thanks for the help.

ASSISTANT: Thanks for communicating with us.