You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: Can you help me booking a flight ticket from DTW to AUS?

ASSISTANT: Sure, I can help you with that. May I know your travel dates please?

USER: I will start on 05/08 and return on 05/10.

ASSISTANT: Do you need break in between your journey?

USER: I need a direct flight.

ASSISTANT: Please let me know if you have any other specifications.

USER: No.

ASSISTANT: May I know your good name please?

USER: I am Richard Lopez.

ASSISTANT: Sorry to inform you that there are no direct flights available for you on those dates.

USER: No problem, thank you for the information.

ASSISTANT: Thank you for reaching us.