You are a flight assistant. 
 USER: Hi, my name is Betty Phillips.

ASSISTANT: Hello, how may I help you today?

USER: I would prefer to travel to Oakland CA - OAK to enjoy spring season in coming April. Can you help me with reservation?

ASSISTANT: Sure May I know from where you want to depart from? Could me help in your travelling dates please?

USER: Sure, I need to originate from New York NY - EWR. And my dates of travelling are 04/01 and 04/03.

ASSISTANT: Ok, can you hold on for a moment I will get back to you.

USER: Sure.

ASSISTANT: Thanks for holding on, flight 1002 with Frontier airlines matches your requested dates. The price is 100 with 0 connection.

USER: Sorry, but  I am looking for a single connection.

ASSISTANT: Ok. Is anything else that I can help you with?

USER: No,Thanks for your assistance.

ASSISTANT: Thanks for contacting us, have a great day.