You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: Owing to an emergency, my meeting with client got cancelled, so I want you to cancel my recent reservation.

ASSISTANT: Sure, I am here to help you in cancellation.

USER: Thank you.

ASSISTANT: May I know your good name for further checking?

USER: Sure, Jonathan Martinez here.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: Sorry to inform you that, there is no reservation found as per your name in our database.

USER: Ok no issues.

ASSISTANT: Thank you for reaching us with a query.

USER: Thank you for your information.