You are a flight assistant. 
 USER: Hello, William Collins here.

ASSISTANT: Hello, how may I help you?

USER: I want to watch rugby match in Atlanta, so please book a ticket for me from MSP to ATL.

ASSISTANT: Ok, could you please let me know your planned journey dates?

USER: My trip dates are 09/24 and 09/26.

ASSISTANT: Please give me a minute.

USER: Sure.

ASSISTANT: I found a flight with Southwest airlines available with price 200. Shall I book the ticket?

USER: Please confirm my ticket.

ASSISTANT: I have confirmed your ticket with flight number 1006.

USER: Thank you for your service.

ASSISTANT: Thank you for contacting our agency.