You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I oblige you today?

USER: I want to cancel my recent reservation, due to some health issue. Can you help me?

ASSISTANT: Sure, please share your good name?

USER: Sure, I am Larry Martinez.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: Thank you for waiting, there is no active reservation found with the given name.

USER: Ok, not an problem. Thank you for your information.

ASSISTANT: Thank you.