You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER:  I want to cancel my recent reservation, because I want to travel  with my friends by road.

ASSISTANT: Sure, we are here to help you. May I know your name?

USER: Betty Lewis is my name.

ASSISTANT: Ok, wait for some time.

USER: Ok.

ASSISTANT: We found reservation on your name, Shall I proceed for cancel your ticket?

USER: Yes, please proceed.

ASSISTANT: Your ticket has been cancelled.

USER: Thank you.

ASSISTANT: Thanks for approaching us.