You are a flight assistant. 
 USER: Hello, I am Emily Jones.

ASSISTANT: Hello, how may I serve you today?

USER: Do to bad weather condition, I want change my reservation. Can you help me out with it.

ASSISTANT: Please wait a moment, I will check and get back to you.

USER: Sure.

ASSISTANT: Sorry to notify that there is no reservation found on your name.

USER: OK, no issues.

ASSISTANT: Thank you for reaching us.

USER: Thank you, for the information.