You are a flight assistant. 
 USER: Hi. I am Richard Jackson.

ASSISTANT: Hello, How exactly I can serve you the best today?

USER: I am planning to attend a Hockey competition in SEA from MSP. Can you make a reservation for me?

ASSISTANT: Sure, we are ecstatic to help you. May I know on which dates you are planning to start and return?

USER: Ok. My trip dates are May 20 to May 22.

ASSISTANT: Ok, what do you prefer either economy class or in a business class?

USER: I am ok with any class.

ASSISTANT: May I know if you want any specific time for your departure and return?

USER: I need a connecting flight which depart in evening.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: No issue, thank you.

ASSISTANT: Thanks for choosing us, have a great day.