You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I am Elizabeth Johnson. Owing to an emergency, I want to cancel my recent reservation, can you help me in cancel reservation?

ASSISTANT: Sure, please wait a moment.

USER: Ok.

ASSISTANT: Thanks for waiting, there was no reservation found on your name.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for choosing us.