You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you with today?

USER: Good evening,my name is Paul Phillips and I want to cancel my reservation.

ASSISTANT: Sure, I can help you with that. Give me a moment to check the details.

USER: OK.

ASSISTANT: Paul, I would like to inform you that there is no reservation found under your name.

USER: Thanks for your help.

ASSISTANT: You're welcome.