You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I guide you?

USER: I am Kenneth Hall, can you help me to book a flight from CLT to MSP?

ASSISTANT: Hall, I am going to help you for this. When you are willing to leave?

USER: My travelling dates are 10/02 and 10/04.

ASSISTANT: Please wait for a moment.

USER: Ok.

ASSISTANT: As per your criteria, there is a flight with Delta airlines and the ticket figure is 100. Shall I proceed for this?

USER: You can proceed with booking.

ASSISTANT: Hall, your ticket is reserved in economy class with the flight.

USER: Thank you for your help.

ASSISTANT: Thank you Hall for utilizing our agency.