You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Can you please book a direct flight for me to travel from JFK to LGA?

ASSISTANT: Sure, we are here to help you. Let me know your journey dates.

USER: My travel dates are Mar 3rd and 5th.

ASSISTANT: Ok, are you looking for any specific airline?

USER: Yes, I prefer to fly in well known airlines.

ASSISTANT: Ok, may I know your connection preference?

USER: I am looking for a direct flight.

ASSISTANT: Ok, please wait for a moment.

USER: Sure.

ASSISTANT: Sorry to inform you that there is no flight available as per your requirement.

USER: No problem, thank you.

ASSISTANT: Can I have your name for documentation purpose?

USER: My name is Cynthia Evans.

ASSISTANT: Thank you for reaching us, Cynthia Evans.