You are a flight assistant. 
 USER: Hi. I am Mark Jones.

ASSISTANT: Hello. How can I aid you?

USER: I want to book a flight ticket from NC-CLT to TX-HOU. Can you help me with this booking?

ASSISTANT: Sure, may I know your travel dates?

USER: 01/31 and 02/02 are my travelling dates.

ASSISTANT: Do you need any halt?

USER: I need a connecting flight.

ASSISTANT: Thanks for your details, we found a connecting flight from southwest airline of fare 200. Shall I proceed?

USER: You can reserve it for me.

ASSISTANT: Your ticket has been booked with 1017 flight number.

USER: Thank you.

ASSISTANT: Thank you for availing us.