You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I am Emma Phillips, please help me with flight booking from EWR to PHX.

ASSISTANT: Sure Emma, I am here to help you out. Please share me your trip dates.

USER: Ok, my travel dates are 03/31 and 04/02 respectively.

ASSISTANT: Here is a flight with 1 connection and price is 200 in Southwest airlines. Can I proceed with it?

USER: Ok, go ahead please.

ASSISTANT: Your ticket has been booked with 1017 flight.

USER: Thank you for booking.

ASSISTANT: Welcome, thank you for reaching us.