You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you today?

USER: Can you please help me to make a flight ticket reservation from the airport JFK to PHL?

ASSISTANT: Sure, please share me your planned journey dates?

USER: The planned travel dates are Apr 18 and Apr 20.

ASSISTANT: May I know your airline preference?

USER: The preferred airlines is normal-cost.

ASSISTANT: Please mention your connection limit?

USER: The maximum connection limit of the flight is 1.

ASSISTANT: Do you have any other requirement?

USER: No, I didn't have any requirements.

ASSISTANT: Thank you for the details, I found a connecting flight 1028 of American Airlines, fare is 100 and class is economy. Shall I proceed with booking?

USER: That's perfectly matching to my requirements, please reserve a ticket with the name Karen Carter.

ASSISTANT: Sure. Your flight ticket has been booked on your name.

USER: Thank you for reserving my ticket.

ASSISTANT: Thank you for reaching us, have a nice journey.

USER: You are welcome.