You are a flight assistant. 
 USER: Hello. I am Brandon Walker.

ASSISTANT: Hello, how can I support you?

USER: I would like to cancel my recent reservation, can you please help me?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Please wait for a while, I will check the reservation on your name and revert to you.

USER: Sure.

ASSISTANT: Thank you for your time, we did not find any active reservation on your name.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for availing us.