You are a flight assistant. 
 USER: Hi, I am Emily Mitchell.

ASSISTANT: Hello, how can I aid you Emily Mitchell?

USER: I want to visit Desert Botanical Garden at Phoenix, can you please book me a ticket?

ASSISTANT: Sure, please assign your journey dates.

USER: My dates of journey are from 12/16 to 12/18.

ASSISTANT: Ok, you prefer direct flight or connecting flight.

USER: I prefer connecting flight.

ASSISTANT: Ok, help me with your locations.

USER: My source and destination airport codes are Charlotte, NC-CLT and Phoenix, AZ-PHX.

ASSISTANT: Ok, we found a flight in AA airlines with 1002 number and the fare is 100.

USER: Ok, please proceed for booking.

ASSISTANT: Ok, your ticket has been reserved successfully.

USER: Thank you for your service.

ASSISTANT: Thank you for selecting us.