You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I serve you?

USER: I need to travel from PHL to MSP, can you help me in doing a reservation?

ASSISTANT: Sure, may I know the travelling dates?

USER: My journey dates are Jan 08 to 10.

ASSISTANT: Do you have any connection limit?

USER: I need a connecting flight.

ASSISTANT: Are there any other specifications?

USER: No.

ASSISTANT: May I know your name?

USER: I am Samuel Mitchell.

ASSISTANT:  Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: Ok, no issues. Thank you for the information.

ASSISTANT: Thank you for opting us.