You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: Can you please help me in booking the flight ticket from CLT to BOS?

ASSISTANT: Sure, please provide your itinerary dates.

USER: My travel dates are July 5 and July 7.

ASSISTANT: Do you prefer a direct flight?

USER: I am willing to travel in a single connecting flight.

ASSISTANT: May I know your name?

USER: Paul Green.

ASSISTANT: Sorry Paul Green, no flights are available on your route.

USER: Oh! Not an issue, I will find an other way to reach my destination. Anyway, thank you for the information.

ASSISTANT: Thank you for approaching us.