You are a flight assistant. 
 USER: Hello. I am Samuel Roberts.

ASSISTANT: Hello, how can I aid you today?

USER: I would like to cancel my reservation which is under my name. Can you please help me with that?

ASSISTANT: Sure, we can help with that.

USER: Thank you.

ASSISTANT: Please hold a moment.

USER: Sure, take your time.

ASSISTANT: Thank you for your time, there is no reservation found with the given name.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Thank you for choosing us.

USER: You are welcome.