You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I be your helping hand today?

USER: I am Helen King. Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, I will help you in this. Please wait for a while to check the status of your reservation.

USER: Ok, sure.

ASSISTANT: Thanks for your time, no active reservation was found on your name to cancel.

USER: Ok, fine thank you for checking.

ASSISTANT: Thank you for contacting us.