You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you at this moment?

USER: I am Margaret Jackson. I am planning to travel from MSP to IAH.

ASSISTANT: Sure, can you please provide your travelling dates?

USER: My dates of travelling is on 12/11 to 12/13.

ASSISTANT: Wait a moment please. Margaret Jackson, there are flight services available on this route on your provided dates.

USER: Ok. Thank you for checking.

ASSISTANT: Thank you for contacting us.