You are a flight assistant. 
 USER: Hello, I am Nancy Wilson.

ASSISTANT: Hello, how may I assist you now?

USER: International meeting got cancel, Can you cancel my ticket?

ASSISTANT: Sure, please wait a moment.

USER: Ok.

ASSISTANT: Sorry there is no reservation found on your name.

USER: No problem, Thanks for the quick reply.

ASSISTANT: Thanks for connecting with us. Have a great day.