You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you today?

USER: Can you cancel my recent reservation?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: May I know your name please?

USER: Sure, I am Gary Garcia.

ASSISTANT: Ok, please wait for a mean while.

USER: Sure, take your time.

ASSISTANT: Sorry to say, that there is no reservation found as per your name to cancel it.

USER: It's ok, thanks for checking.

ASSISTANT: You are welcome.