You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: Please cancel my recent reservation.

ASSISTANT: Ok, may I know your name?

USER: Kathleen Hill.

ASSISTANT: Please wait.

USER: OK.

ASSISTANT: Sorry, no reservation found on your name to cancel.

USER: Ok, leave it then. Thanks for the response.

ASSISTANT: Thank you for reaching us.