You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: Would you please cancel my reservation on the name of Jessica Thomas?

ASSISTANT: Ok, please wait a moment.

USER: Ok.

ASSISTANT: Sorry, there is no reservation found in your name.

USER: Ok, not an issue at all. Thanks for your time.

ASSISTANT: Thank you, have a nice day.