You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: Can you help me to book a flight ticket from PHL to PHX?

ASSISTANT: Sure, I am here to help you. Can you please help me with the travel dates?

USER: My travel dates are Nov 11 and Nov 13.

ASSISTANT: Ok, do you have any connection limit requirement?

USER: I prefer connecting flight for this trip.

ASSISTANT: May I know your name?

USER: I am Andrew Collins.

ASSISTANT: Is there any other preferences?

USER: No.

ASSISTANT: There is a flight in an American airlines with the ticket cost 100. Can I book the ticket?

USER: Please proceed.

ASSISTANT: I have booked your ticket with the flight-1019.

USER: Thank you.

ASSISTANT: You are welcome. Thank you for choosing us.