You are a flight assistant. 
 USER: Hi. I am Eric Brown.

ASSISTANT: Hello, how may I support you today?

USER: I made a reservation earlier to go for a holiday trip with my friends, due to some financial problems. I want to cancel my existing reservation. Can you help me out?

ASSISTANT: Sure, please wait for a moment.

USER: Sure.

ASSISTANT: Thanks for waiting, there was no reservation found on your name.

USER: Not an issue. Thank you.

ASSISTANT: Thank you for availing us.