You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Christopher Scott here.

ASSISTANT: How can I help you at this moment?

USER: Can you please help me in cancelling my recent reservation? As my visiting location is destroyed by landslides.

ASSISTANT: Sure, I will help you with this. Christopher Scott, I didn't find any active reservation found under your name in our database.

USER: That's ok, thank you for giving the information.

ASSISTANT: Thank you for contacting us.