You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, what can I do for you? Welcome to our flight booking agency.

USER: I am planning a business trip from DFW to MSP, can you help me in booking a ticket?

ASSISTANT: Ok, can you please share with your dates of travelling to reach your destination?

USER: My dates of travel are 11/09 and 11/11.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: The flight with connection is 1 of cost 100 has found, shall I proceed to book this ticket?

USER: Yes, please.

ASSISTANT: May I know your name please for reserving a ticket for you?

USER: Sharon Moore here.

ASSISTANT: Your booking has been confirmed on your name.

USER: Thanks for booking.

ASSISTANT: You are welcome.