You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Karen Hernandez here.

ASSISTANT: How may I guide you?

USER: I was planning to visit Phoenix to meet my cousin. So, can you please check for the flights from HOU to PHX?

ASSISTANT: Karen Hernandez, I am willing to help you for this. When you are willing to travel?

USER: My journey dates are on Dec 25th and Dec 27th.

ASSISTANT: Do you require any connection?

USER: I need a single connection flight.

ASSISTANT: Please wait for a while.

USER: Sure, take your time.

ASSISTANT: As per your data, there is a flight with Delta airlines and the ticket figure is 100. Would you make me to booking now?

USER: You can proceed with booking my ticket.

ASSISTANT: Your ticket is reserved in economy class with the flight-1012.

USER: Thank you very much for reserving the ticket.

ASSISTANT: Thank you for utilizing our agency.

USER: You are welcome.