You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I be your helping hand today?

USER: My name is Rachel Allen, I want to cancel my reservation due to cancel of interview.

ASSISTANT: Sure, Rachel Allen. Please be on hold.

USER: Sure.

ASSISTANT: I will check the Status of your recent reservation and let you know.

USER: Ok.

ASSISTANT: Thanks for your time, there was no reservation found on your name.

USER: No issue, thanks for your service.

ASSISTANT: Thank you for availing us.