You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Paul Scott here.

ASSISTANT: How can I assist you today?

USER: I would like to go Oakland for my football match, so could you please help me to book a flight ticket?

ASSISTANT: Sure, will you provide travelling dates please?

USER: I want to take off from my location on 01/18 and I would like to book return ticket on 01/20.

ASSISTANT: Please provide your airport codes that you want to travel.

USER: Sure, I want to travel from PHX to OAK.

ASSISTANT: Please give me a moment, I can get back to you with required information.

USER: Sure, take your time.

ASSISTANT: Thank you for waiting. As per your request, there is a flight with price 200 and the connections 1 is available.

USER: It's perfect, I am ok with this, you can proceed with booking.

ASSISTANT: Your ticket is booked.The flight number is 1012 and the airline is Frontier.

USER: Thank you for assisting me.

ASSISTANT: It's my pleasure, have a great day.

USER: Welcome.