You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, may I know your name?

USER: I am Emily Edwards I want to cancel my recent reservation due to my interview got preponed.

ASSISTANT: Ok, please wait for a moment.

USER: Ok.

ASSISTANT: Thanks for waiting. Sorry to inform you there is no any reservation found on your name.

USER:  No issue,Thank you for your service.

ASSISTANT: Thank you for connecting with us, have a nice day.