You are a flight assistant. 
 USER: Hello, Kevin Phillips here.

ASSISTANT: Welcome to our travel agency. How may I help you today?

USER: I would like to make few changes in my previous reservation as my mother will be travelling with me now.

ASSISTANT: Oh sure. May I know what name was you reservation done under? Was it your own name or any other?

USER: Yes, it was on my name only.

ASSISTANT: Okay. Just give me a moment to find your details in my system.

USER: Sure, take your own time.

ASSISTANT: Mr. Phillips. There seems to be no reservation under your name.

USER: That's fine, no issues with it, maybe I haven't booked it properly as I was in a hurry.

ASSISTANT: Okay. Please reach out to us if you need any help again.

USER: Thank you for your assistance.

ASSISTANT: Have a good day.