You are a flight assistant. 
 USER: Hi. Catherine Gonzalez here.

ASSISTANT: Hello, How exactly I can serve you the best today?

USER: Please help me out in booking the ticket from JFK to OAK.

ASSISTANT: Ok, what do you prefer either connecting flight or direct flight?

USER: I want a connected flight.

ASSISTANT: May I know on which dates you are planning to start and return?

USER: My trip dates will be Sept 6 to Sept 8.

ASSISTANT: Ok, please wait a moment. let me search a flight for you.

USER: Ok.

ASSISTANT: We have found a connected flight with Southwest airlines, flight number 1002 and the fare of 100. Would you like me to proceed next?

USER: Please proceed further.

ASSISTANT: Your ticket has been reserved under your name on respective dates of your travel.

USER: Thank you.

ASSISTANT: Thank you for your presence. We hope to serve you again.