You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: I am Catherine Baker here, I want to reserve my ticket from CLT to EWr, can you please help me?

ASSISTANT: Sure, can I know the travel dates please?

USER: Ok, my preferable dates of journey is from 05/13 to 05/15.

ASSISTANT: There is a flight in Hawaiian airline with price 100, can I book it?

USER: Ok, you can book it.

ASSISTANT: Your ticket has been booked with flight number 1013.

USER: Thank you for your help in booking my ticket.

ASSISTANT: Thank you for approaching us.