You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, what kind of help are you expecting from our side?

USER: Can you please be my helping hand in cancelling my recent reservation under the name of Scott Wright?

ASSISTANT: Sure, I am glad to help you.

USER: Thank you.

ASSISTANT: Please give me a moment to check the status of your reservation list.

USER: Sure.

ASSISTANT: Thanks for your precious time, we did not find any reservation on your name to cancel.

USER: Not a problem, thank you.

ASSISTANT: Thank you for choosing us.