You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: Myself Eric Gonzalez. I need to cancel my recent reservation due to my health is not well, can you please help me out?

ASSISTANT: Sure, I will help you. Please wait a moment I will check the reservation list.

USER: Thank you your kind reply, I will be waiting.

ASSISTANT: We found a reservation on your name, shall I cancel your reservation?

USER: Please cancel my reservation.

ASSISTANT: Your ticket has been successfully cancelled.

USER: Thank you for cancelling my ticket.

ASSISTANT: Thank you so much for choosing us.