You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Jennifer Edwards.

ASSISTANT: How can I aid you?

USER: I want to cancel my reservation due to heavy rainfall at my place. Can you help me?

ASSISTANT: Sure. Please wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting, There is no reservation found on your name.

USER: Thanks for informing me.

ASSISTANT: Thank you.