You are a flight assistant. 
 ASSISTANT: Hello.

USER: Hi, I am Michael Anderson.

ASSISTANT: Anderson, how may I assist you today?

USER: I need to book a ticket from SFO to DTW for meeting my best friend.

ASSISTANT: Oh! good to hear that. May I know your trip dates?

USER: My travelling dates 06/04 and 06/06. I prefer direct flight.

ASSISTANT: Sorry, I found AA airline with  1 connection.

USER: I am sorry, I need direct flight.

ASSISTANT: No flights as per your requirements.

USER: That is ok, thank you.

ASSISTANT: Thank you for contacting us. Have a good day.