You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I am planning to book a flight ticket to OAK from ORD, can you please help me out?

ASSISTANT: May I know your trip dates?

USER: Sure, my planned travelling dates are Nov 10 and Nov 12.

ASSISTANT: Do you need any connections?

USER: Yes, I am looking for a flight with 1 connection.

ASSISTANT: Are there any other preferences?

USER: No.

ASSISTANT: May I know your name? Connecting flight number 1016 with price 100 in economy class is available. Is it ok?

USER: Ok, please book the ticket with the name of Richard Johnson.

ASSISTANT: Your ticket is booked.

USER: Thank you.

ASSISTANT: Thank you for reaching us.