You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: I am Joseph Moore want to Charlotte, can you book a ticket from ORD to CLT?

ASSISTANT: Ok Joseph, can you help me by giving your travelling dates?

USER: Sure, my travelling dates will be 01/28 and 01/30.

ASSISTANT: There is a flight-1011 with connection 1 on AA airline, is it fine for you?

USER: Ok, proceed with my booking.

ASSISTANT: Ok, your ticket has been done.

USER: Thank you.

ASSISTANT: Welcome.