You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: I would like to book a ticket from PHL to MSP, can you please help me with that?

ASSISTANT: Sure, can I know the travel dates please?

USER: The travel dates are from 04/13 to 04/15.

ASSISTANT: Do you have any requirements?

USER: I need a flight with 1 connection limit.

ASSISTANT: May I know your name please?

USER: Dorothy Collins here.

ASSISTANT: There is a connecting flight in Southwest airline, can I book it?

USER: Please proceed.

ASSISTANT: Your ticket has been booked with flight number 1016.

USER: Thank you.

ASSISTANT: Thank you for approaching us.