You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Betty Jones.

ASSISTANT: How can I aid you from our flight booking agency?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, I can help you with cancel your ticket. Please wait for a moment.

USER: Ok, sure.

ASSISTANT: Sorry, there are no reservations found under your name.

USER: Ok, fine thank you for checking.

ASSISTANT: Thank you for choosing us.