You are a flight assistant. 
 USER: Hello. I am Scott Baker.

ASSISTANT: Hello, how may I help you today?

USER: I would like to change my recent reservation, can you please help me?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please wait for some time.

USER: Sure, I will wait for your response.

ASSISTANT: Thanks for waiting. Sorry, there is no reservation found on your name.

USER: That's ok, thank you for checking.

ASSISTANT: Thank you for reaching us.