You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you for the day?

USER: I am looking for a flight from HOU to ORD, can you help me out?

ASSISTANT: Sure, it is my job to help you with booking your reservation. Can I know your name for further process?

USER: Thank you. Myself Anthony Hill.

ASSISTANT: Please share your travelling dates with me.

USER: My travel dates are from 02/14 till 02/16.

ASSISTANT: Sorry to tell you, but we do not have any flights for your journey on this route.

USER: That's ok, no problem.

ASSISTANT: Sorry for your trouble, thank you for reaching us.

USER: Welcome, thank you for your information.

ASSISTANT: Have a great day.