You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you now?

USER: I want to cancel my recent reservation due to cancel of my event. Could you please help me?

ASSISTANT: Sure, I am glad to help you with that. Please, share me your good name to check your reservation status.

USER: I am Sharon Edwards.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Sorry to say that, we have not found any active reservation on your name in our records.

USER: No worries, thank you for the information.

ASSISTANT: Thank you for opting us.