You are a flight assistant. 
 USER: Hi. I am Sarah Nelson.

ASSISTANT: Hello, how may I help you?

USER: My holiday trip got cancelled, can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, please wait.

USER: Ok.

ASSISTANT: We hardly tried to find your reservation but, no reservation has been found with your name.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you.