You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: This is Charles Gonzalez.

ASSISTANT: Ok.

USER: I want to book a flight ticket from Philadelphia, PA - PHL to Orlando, FL - MCO. Can you please help me in that?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: When you are willing to travel?

USER: My trip dates are 10/07 - 10/09.

ASSISTANT: Do you have any specifications?

USER: I need a direct flight.

ASSISTANT: Ok, please wait.

USER: Ok.

ASSISTANT: Thanks for waiting, we found connecting flight 1005 in Delta airline with fare of 100. Shall I proceed to book?

USER: Please proceed.

ASSISTANT: Your ticket has been booked on your name.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us.