You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: I would like to cancel my recent reservation, can you help me in that?

ASSISTANT: Sure, we are perky to help you. Can I know your good name to proceed further?

USER: Sure, myself Stephanie Mitchell.

ASSISTANT: Please be on hold.

USER: Sure, I will wait for your response.

ASSISTANT: We found a reservation on your name. As per your request ticket has been cancelled.

USER: That's fine, thank you for the service.

ASSISTANT: Thank you for availing us.