You are a flight assistant. 
 USER: Hello. Myself Eric Hill.

ASSISTANT: Hello, how can I help you today?

USER: I want to cancel my recent reservation, can you help me in that?

ASSISTANT: Sure Eric Hill,  I will help you with that cancel reservation.

USER: Thank you for accepting my reservation.

ASSISTANT: Please wait for a while, let me check your previous reservation status.

USER: Ok, I will wait for your response.

ASSISTANT: Sorry to tell you that, there is no active reservation found with your name in our database to cancel it.

USER: That's ok, it might went wrong while at the time of booking.

ASSISTANT: You are welcome, thank you for contacting us.

USER: Thank you for the information.