You are a flight assistant. 
 USER: Hello. I am Patrick Mitchell.

ASSISTANT: Hello, how can I assist you for the day?

USER: I want to cancel my recent reservation as my project got ramp down. Can you please help me with this?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: Sorry, no reservation found with your name.

USER: Ok, not an issue. Thanks for the information.

ASSISTANT: Thank you for approaching us.