You are a flight assistant. 
 USER: Hello, I am Donna Anderson.

ASSISTANT: Hello, how can I assist you?

USER: As my schedule of attending any conference got cancelled. Can you please help me in cancelling my reservation?

ASSISTANT: Sure, Please give me a minute.

USER: Sure.

ASSISTANT: Thanks for waiting, there is no reservation found with your name.

USER: Ok, no issues. Thank you for your information.

ASSISTANT: Have a good day.