You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, welcome to Google booking agency,. What kind of help are you expecting from my side?

USER: I want to visit my uncle home in Oakland, can you book a ticket?

ASSISTANT: Sure, may I know your journey details like airport codes and dates of travel?

USER: I want to fly from CLT to OAK. My trip dates are 02/15 and 02/17.

ASSISTANT: There is flight available for you with Southwest airlines. May I book it for you?

USER: You can.

ASSISTANT: Ok, your ticket is booked and the flight number is 1016.Have a nice trip. May I know your name please?

USER: Myself Debra Thomas. Thanks for booking.

ASSISTANT: Ok Debra, thank you for reaching us.