You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I need to cancel my recent reservation due to rainfall from couple of days. Could you please help me?

ASSISTANT: Sure, please provide me your name.

USER: I am Elizabeth Evans.

ASSISTANT: There is no reservation found with your name.

USER: No problem, thank you for the information.

ASSISTANT: Thank you.