You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I serve you today?

USER: Due to some urgent entrepreneurship meeting, I am willing to cancel my recent reservation. Can you please help me for this?

ASSISTANT: Sure, we are here to help you with this.

USER: Thank you.

ASSISTANT: Can I have your name to check the reservation status?

USER: I am Carol White.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: Sorry, there is no active reservation have been found under your name in our database to cancel it.

USER: Ok, no issues. Thanks for the information.

ASSISTANT: Thank you for approaching us.