You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you today?

USER: Due to financial issues, I would like to cancel my recent reservation. Please help me out.

ASSISTANT: Sure, we are perky to help you.

USER: Thank you.

ASSISTANT: May I know your good name?

USER: My name is Gary Wright.

ASSISTANT: Please be on hold.

USER: Sure, take your time.

ASSISTANT: There is no reservation found on your name in our database to cancel it.

USER: Ok, no issues. Thank you for your information.

ASSISTANT: Thank you for availing us.