You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello,. How may I help you today?

USER: I am Richard Phillips, I want to reserve a flight ticket.

ASSISTANT: Sure, may I know your journey details?

USER: I would like to start on 01/20 to MN-MSP from NY-EWR and end on 01/22.

ASSISTANT: Please wait a moment.

USER: Sure,.

ASSISTANT: Thanks for waiting, we found a matching flight for you. Your flight details are here flight number: 1002 with UA airlines and price limit 100 with single connection. Shall I proceed for booking?

USER: Yes, You can go ahead and make booking.

ASSISTANT: Sure, your ticket has been confirmed.

USER: Thank you for your help.

ASSISTANT: Thank you.