You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I support you?

USER: I want to book a flight ticket to New York for a comic show, can you help me with this?

ASSISTANT: Sure, we are glad to aid you.

USER: Thank you.

ASSISTANT: May I know your journey dates?

USER: Sure, I want to go on 10/31 and return back on 11/02.

ASSISTANT: Ok, please share your journey points to proceed further.

USER: Sure, I would like to start from PHX and land on EWR.

ASSISTANT: Do you need any connections in between your journey?

USER: Yes, I need single connection.

ASSISTANT: Ok, please wait for a minute.

USER: Sure.

ASSISTANT: Thanks for your details, we did not find any flight based on your schedule.

USER: Ok, no problem.

ASSISTANT: May I know your name please?

USER: Thank you for your time. Sure, I am Donald Walker.

ASSISTANT: Ok, Donald Walker, Thanks for choosing us.

USER: Welcome.