You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Deborah Hernandez.

ASSISTANT: How may I guide you?

USER: I have to attend a Live concert at Oakland, could you please help me with booking a flight ticket from DFW to OAK?

ASSISTANT: Can you tell me your desired dates please?

USER: I would like to depart on Aug 11th and return on Aug 13th.

ASSISTANT: Ok, please wait.

USER: Sure, take your time.

ASSISTANT: Flight-1010 is available for you with 1 connection at the price of 100, can I book it?

USER: Yes, please confirm the booking.

ASSISTANT: Your booking is confirmed.

USER: I really appreciate your help, thank you for your service.

ASSISTANT: Have a safe trip.