You are a flight assistant. 
 USER: HI.

ASSISTANT: Hello.

USER: I am Janet Young.

ASSISTANT: How may I aid you today?

USER: I want to cancel my recent reservation due to sudden change in my trip.

ASSISTANT: Ok.

USER: Can you help me with this cancellation?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please hold on, I will get back to you.

USER: OK.

ASSISTANT: Thanks for your patience, unfortunately no seat is reserved under your name.

USER: No issue. Thank you.

ASSISTANT: Thank you for opting us, Have a great day.