You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you now?

USER: Myself Frank Davis. For some issues I want to cancel my reservation, can you please help me with it?

ASSISTANT: Sure, I will help you.

USER: Thanks.

ASSISTANT: Please give me a moment.

USER: Ok.

ASSISTANT: Sorry, there is no reservation found on your name to cancel the reservation.

USER: It's ok.

ASSISTANT: Thank you for approaching us.

USER: Thank you for the information.

ASSISTANT: Have a great day.