You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How may I help you?

USER:  I am Brenda Harris want to cancel my reservation due to bad weather condition. Can you help me in cancelling?

ASSISTANT: Ok. I will help you. Please wait a minute.

USER: Sure, I will wait.

ASSISTANT: Thanks for waiting. There is no reservation on your name.

USER: Thank you for your response.

ASSISTANT: Thank you.