You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: Due to some urgent meeting, I am planning to cancel my reservation. Can you please help me for this?

ASSISTANT: Sure, I am here to help you out. May I know your name please?

USER: Myself Stephanie Robinson.

ASSISTANT: Wait a moment please.

USER: Sure, I will wait for your response.

ASSISTANT: Stephanie Robinson, we haven't found any under your name in our database.

USER: Not a big deal, anyhow thank you very much for your kind information.

ASSISTANT: Thank you for choosing us.