You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I guide you at present?

USER: I want to cancel my recent reservation, can you help me in that?

ASSISTANT: Sure, we are here to help you with cancellation.

USER: Thank you.

ASSISTANT: To proceed further, let me know your name.

USER: Sure, the ticket has been reserved on the name Linda Thompson.

ASSISTANT: Thanks for providing your name, please wait for a while.

USER: Sure, take your time.

ASSISTANT: We are glad to inform you that, we found a reservation on your name. Can I proceed for cancellation?

USER: That's fine, please proceed in cancelling.

ASSISTANT: Sure, your ticket has been successfully cancelled.

USER: Thank you for the service.

ASSISTANT: Thank you for approaching us.