You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Sarah Miller.

ASSISTANT: Miller, how may I assist you today?

USER: I want to make my father's reservation from DTW to AUS, can you please help me out?

ASSISTANT: Sure, I am ready to help you, please share your travelling dates to proceed further?

USER: My travelling dates are 12/03 to 12/05.

ASSISTANT: There is a flight in Southwest airline with connection 1, can I proceed to booking?

USER: You can book it.

ASSISTANT: Your ticket is confirmed by flight number 1019.

USER: Thank you.

ASSISTANT: It's my pleasure, have a nice day.