You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you today?

USER: I would like to book a ticket from LAX to PHX, can you please help me out?

ASSISTANT: Sure, May I know your planned trip dates?

USER: I am travelling on these dates Aug 1st and 3rd.

ASSISTANT: Do you have any specifications?

USER: I need single connected flight with normal-cost airlines.

ASSISTANT: May I know your name?

USER: James Williams here.

ASSISTANT: Ok, wait for a minute.

USER: Sure.

ASSISTANT: Sorry to say that, there are no flights available based on your travelling dates.

USER: Ok no problem, thank you for your services.

ASSISTANT: Thank you for reaching us.