You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: I made a reservation earlier to attend a meeting, but due to some technical issues the meeting got delayed.

ASSISTANT: Ok.

USER: So, please help me in changing my reservation with the name of Eric Adams.

ASSISTANT: Sure, please wait.

USER: Ok.

ASSISTANT: Sorry, no reservation found on your name.

USER: It's ok.

ASSISTANT: Thank you for approaching us.

USER: Thanks for the information.