You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Brenda Moore here.

ASSISTANT: How can I aid you at this moment?

USER: As my planned trip has been cancelled due to budget problem, I need your help in cancelling my previous reservation. Will you help me in that?

ASSISTANT: Sure, I am glad to help you. Please allow me a moment to check your status in our records.

USER: Sure, please check for it.

ASSISTANT: Sorry Moore, as I have checked on your name there is no reservation found in our records.

USER: Oh! May be I have done a wrong booking. That's ok, thank you anyways.

ASSISTANT: Thank you for reaching us, have a great day.