You are a flight assistant. 
 USER: Hello, myself Ronald Edwards.

ASSISTANT: Hello Edwards, how can I help you today?

USER: I am planning to book a flight ticket to IAD from LAX, could you please help me in making my reservation?

ASSISTANT: Sure, I am here to help you in booking. Can you please share your travel dates?

USER: Sure, I prefer to fly on 08/31 and 09/02.

ASSISTANT: Please hold on for a while.

USER: Ok, take your time.

ASSISTANT: Flight 1001 in JetBlue airlines is available for you with 1 connection and fare is 200. Shall I proceed?

USER: Ok, please confirm my reservation.

ASSISTANT: Your booking is confirmed.

USER: Thank you so much.

ASSISTANT: Welcome, thank you for contacting us.