You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, may I know how best I can serve you today?

USER: I would like to travel from SFO to MCO as a holiday trip. Can you do the reservation?

ASSISTANT: Sure, I am euphoric to help you with booking.

USER: Thank you.

ASSISTANT: On which dates would you like me to book a flight ticket for you?

USER: My journey dates are 09/17 and 09/19.

ASSISTANT: Do you need any layover in between journey?

USER: I need only direct flight.

ASSISTANT: May I know your good name please?

USER: Jacob King here.

ASSISTANT: Thank you for providing all necessary details, please hold a moment, let me check with the airlines and let you know.

USER: Sure.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: No issue, Thanks for the information.

ASSISTANT: Thanks for choosing us, have a nice day.