You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Rachel Hernandez on this end.

ASSISTANT: Rachel, how can I assist you today?

USER: I was planning to cancel my holiday trip, as I need to attend a wedding here on same day. Can you cancel my reservation?

ASSISTANT: Sure, please wait for a moment.

USER: Ok, I will be waiting for your response.

ASSISTANT: Sorry, I have not find any reservation on your name.

USER: Oh! My mother might have cancelled my reservation already.

ASSISTANT: My pleasure, have a great day.

USER: Thank you for checking.