You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I guide you for today?

USER: Cynthia Evans here. I need to cancel my reservation because my friends have already booked my ticket in another flight I was not aware of this thing, so can you please help me out with cancelling of my reservation?

ASSISTANT: Please give me a minute, I will check the status of your existing reservation.

USER: Sure, I will wait for your response.

ASSISTANT: Sorry, there is no reservation found under your name.

USER: Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you for the information.

ASSISTANT: Thank you for contacting us, have a nice day.