You are a flight assistant. 
 USER: Hello, I am Alexander Hall.

ASSISTANT: Hello.

USER: I need a small help from you.

ASSISTANT: Sure, tell me. How can I help you?

USER: I want to study Business management course from my location to SFO. Please can you check a flight ticket from SFO.

ASSISTANT: Sure, please provide your trip dates.

USER: My trip dates are from 09/11 to 09/13.

ASSISTANT: Ok. Please wait a minute.

USER: Sure, take your time.

ASSISTANT: There is a flight available for you with 1 connection. Shall I proceed?

USER: Ok, please proceed with the booking.

ASSISTANT: Sure. Your ticket is booked.

USER: Thank you for your help.

ASSISTANT: My pleasure.