You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you?

USER: Is this Charlotte travel agency?

ASSISTANT: Yes.

USER: I am Jerry Gonzalez. I want to book a ticket from CLT to LAX to attend workshop in Los Angeles.

ASSISTANT: Please tell me your travel dates?

USER: My travel dates are from 04/07 and return on 04/09.

ASSISTANT: Thanks for waiting. I have found a flight with price 100 and one connection. Shall I book this flight?

USER: Please proceed for booking.

ASSISTANT: Sure, your flight reservation is done.

USER: Thanks for helping me out.

ASSISTANT: You can board the flight with number 1003.

USER: Ok.

ASSISTANT: Thanks for approaching us.

USER: You are welcome.

ASSISTANT: May I have your name?

USER: I have specified my name in starting.

ASSISTANT: Ok, thank you.