You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I assist you?

USER: Please cancel my reservation, which is reserved earlier on my name Nancy Anderson. As there is heavy protest on my destination.

ASSISTANT: Sure, please wait a moment.

USER: Ok.

ASSISTANT: Thanks for waiting, we found your reservation and it has been cancelled.

USER: Ok, please cancel it. Thanks for the information.

ASSISTANT: Thanks for choosing us.