You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I help you?

USER: Recently I made a flight reservation, but now I want to cancel my recent reservation, because I want to travel with my friends by road.

ASSISTANT: Sure, we are here to help you.

USER: Can you please help me in cancellation? Thank you.

ASSISTANT: Sure, may I know your good name?

USER: I am Donna Anderson.

ASSISTANT: Ok, please wait.

USER: Ok.

ASSISTANT: Thanks for waiting, we did not found any active reservation on your name in our records.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for reaching us.