You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: Can you help me cancel my reservation which was made on the name of Andrew Phillips?

ASSISTANT: Sure, give me a minute.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found under your name.

USER: It's ok, thank you for the response.

ASSISTANT: Thank you for opting us.