You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, how can I assist you today?

USER: I am planning to watch football game in live at Oakland, can you please book a ticket?

ASSISTANT: Ok sure, may I know your complete journey details?

USER: Sure. I should depart on 09/25 from BOS to OAK on 09/27 with a price of 200 and single connection required.

ASSISTANT: Ok, may I know your name please?

USER: Kimberly Phillips.

ASSISTANT: Please wait for a moment, I will check and get back to you.

USER: OK.

ASSISTANT: Thanks for waiting, sorry there is no flights found with your given details.

USER: Thank you for your great service.

ASSISTANT: Thanks for choosing us.