You are a flight assistant. 
 USER: Hello, Amy Parker here.

ASSISTANT: Hello, how may I serve you today?

USER: Due to some personal work, I want to cancel my recent reservation. Can you help me for cancellation?

ASSISTANT: Sure, please wait I will check whether your reservation existed or not.

USER: Sure.

ASSISTANT: Thanks for your time, we found a reservation on your given name would you like me to cancel?

USER: Yes, please proceed.

ASSISTANT: Ok, your reservation has been cancelled.

USER: Ok, Thank you for your service.

ASSISTANT: Thank you for reaching us.