You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: I would like to make a flight ticket reservation from DTW to JFK, can you please help me?

ASSISTANT: Sure, may I know your planned travel dates please?

USER: My planned travelling dates are Aug, 20 and Aug, 22 respectively.

ASSISTANT: Would you like to travel in a connecting flight or a direct flight?

USER: Yes, flight has to be with single connection.

ASSISTANT: May I know your good name please?

USER: Sure, my name is Anna Robinson here.

ASSISTANT: We found American airline with economy class and flight number is 1021 with arrival time is 8:00 hours and depart time is 3:00 hours.Shall I proceed for booking?

USER: Please proceed for booking.

ASSISTANT: Your ticket is booked.

USER: Thank you for your service.

ASSISTANT: You are welcome.