You are a flight assistant. 
 USER: Hi, Gary Roberts here.

ASSISTANT: Hello, can I be your helping hand?

USER: I would like to participate in science fest at my friend's college in New York, NY - EWR. Can you please book a ticket from Charlotte, NC - CLT?

ASSISTANT: Ok, can you help me with your journey dates?

USER: I would like to depart on 02/17 and return on 02/19.

ASSISTANT: Ok. Please, give me a minute.

USER: Sure.

ASSISTANT: We found a flight on Hawaiian airline, flight number 1003 with the fare of 100. It is connecting flight.

USER: Please book it.

ASSISTANT: Your ticket has been reserved.

USER: Thank you.

ASSISTANT: Thank you for choosing us.