You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I guide you for today?

USER: I need to travel from PHX to OAK, can you help me?

ASSISTANT: Can you please share on what dates you are willing to travel?

USER: My travel dates are 05/11 and 05/13.

ASSISTANT: Are you looking for a connecting flight or direct flight?

USER: I need a connecting flight.

ASSISTANT: Do you have any other requirements that you are looking for?

USER: No.

ASSISTANT: Can you please provide your name to proceed further?

USER: I am Richard Harris.

ASSISTANT: There is a connecting flight with ticket fare 100 in Southwest airlines in economy class. Is it ok for you?

USER: Yes, proceed.

ASSISTANT: Your booking is confirmed with flight number 1013. Depart time is 19:00 hours and arrival time is 5:00 hours.

USER: Thank you.

ASSISTANT: Thank you for contacting us, have a nice day.