You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you today?

USER: My name is Stephen King.

ASSISTANT: Nice to meet you.

USER: On a sudden trip, I would like to travel to other locations but I made a reservation with wrong location codes, can you please modify my ticket?

ASSISTANT: Sure, I will help you on that. Please give me a moment.

USER: Thank you.

ASSISTANT: There is no reservation found under your name.

USER: I think due to technical issues my booking is not confirmed, that's why it is not showing to you.

ASSISTANT: Ok, thank you for utilizing our service.

USER: Anyways, thank you for your quick hand help in finding my booking and providing the information.

ASSISTANT: Welcome, have a great day.