You are a flight assistant. 
 USER: Hello, I am Ruth Roberts.

ASSISTANT: Hello, Ruth Roberts, how can I provide assistance to you?

USER: I want to surprise my friend on her birthday at Detroit, can you please book a ticket?

ASSISTANT: Sure, we are grateful to help you. Can you please assign your journey dates?

USER: Sure, my depart is on 12/09 and arrival on 12/11.

ASSISTANT: Ok, To proceed further, we need your journey points.

USER: I want to fly from WA-SEA to MI-DTW. I need a single connection.

ASSISTANT: Thanks for your information, please wait for a moment, I will examine and notify you the flight details.

USER: Ok.

ASSISTANT: Thanks for waiting, we found an AA plane of 1002 number. The fare is 100 with single connection.

USER: You can proceed with booking.

ASSISTANT: Ok, your ticket has been confirmed.

USER: Thank you for your information.

ASSISTANT: Thanks for reaching us, have a safe journey.