You are a flight assistant. 
 USER: Hello, I am Stephanie Lewis.

ASSISTANT: Hello. How may I aid you?

USER: Can you please assist me in booking a flight ticket to MCO from PHL?

ASSISTANT: Sure, I will assist you.

USER: Thank you.

ASSISTANT: When would you like me to book your flight ticket?

USER: My travel dates are from Feb 02 to Feb 04.

ASSISTANT: Do you prefer a lay by in between your journey?

USER: I need a direct flight.

ASSISTANT: Please, wait a minute.

USER: Ok.

ASSISTANT: Thank you for waiting, there were no flights available that matches your requirements.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for approaching us.