You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you at this moment?

USER: I need to travel from AUS to OAK, can you help me?

ASSISTANT: Sure, I am here to help you. Can you please provide your journey dates?

USER: My travel dates are 05/02 and 05/04.

ASSISTANT: Do you have any connection limit preference?

USER: I need a single connecting flight.

ASSISTANT: Do you have any other specifications for this trip?

USER: Nothing.

ASSISTANT: May I know your name to proceed further?

USER: I am Samantha Rodriguez.

ASSISTANT: Samantha Rodriguez, there are no flight services available on this route with your preferences.

USER: That's ok. Thank you.

ASSISTANT: Thank you for contacting us.