You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: My name is Melissa Rodriguez.

ASSISTANT: Rodriguez, how can I support you today?

USER: I have to meet my grandfather in Orlando, can you please book my flight ticket from MSP to MCO?

ASSISTANT: Could you please mention your preferred dates of journey?

USER: Sure, I will take-off on 11/28 and return on 11/30.

ASSISTANT: Sorry Melissa, no flight is available with 1 connection on your route.

USER: No problem, I will find an other way to travel. Thank you for checking.

ASSISTANT: Thank you for reaching us.