You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you today?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: May I know your name please?

USER: Samantha Campbell here.

ASSISTANT: Please wait for a moment.

USER: Ok.

ASSISTANT: Sorry Campbell, there is no flight found as per your name in our database.

USER: No issues, thank you.

ASSISTANT: Thank you for reaching us with a query.