You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I guide you today?

USER: Can you help me to cancel my reservation?

ASSISTANT: Sure, I will hap you with that. Can you please give me a minute.

USER: My name is Steven Phillips. Please check my details.

ASSISTANT: I am sorry to say that there is no reservation found under your name.

USER: Ok, no issues.

ASSISTANT: Thank you for contacting us.

USER: Thank you for your information.