You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today from my end?

USER: I am looking for a flight from JFK to OAK, can you please help me in booking?

ASSISTANT: Sure, I am here to help you out. Please provide me your trip dates.

USER: My travelling dates are Apr 21 and Apr 23.

ASSISTANT: May I know your requirement?

USER: I want to return  in afternoon.

ASSISTANT: May I know your name?

USER: My name is Nicole Jackson.

ASSISTANT: Here is a direct flight in economy class, can I proceed with it?

USER: Please proceed.

ASSISTANT: Your ticket has been booked with 1028 flight.

USER: Thank you for booking.

ASSISTANT: Thank you for reaching us.