You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Nancy Campbell.

ASSISTANT: Nancy, how may I help you?

USER: I am planning to book a ticket to attend a music event at AZ-PHX. Can you please help me out to book a ticket from TX-HOU?

ASSISTANT: Sure, please provide your itinerary dates.

USER: I would like to travel on 09/16 and return back on 09/18.

ASSISTANT: Please hold on for a while.

USER: Sure, I will wait for your reply.

ASSISTANT: Frontier airlines with flight 1012 is providing service with 1 connection.

USER: Please proceed the booking.

ASSISTANT: Your ticket is confirmed.

USER: Thank you for your service.

ASSISTANT: Thank you for choosing us.