You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: I am Joshua Smith.

ASSISTANT: Glad to meet you, Joshua.

USER: I am planning to meet my friends. Can you please help me out to book a ticket from OAK to DTW?

ASSISTANT: Sure, I will help you. May I know your trip dates?

USER: My travelling dates are 08/05 and return on 08/07.

ASSISTANT: Ok, please wait a minute.

USER: Make sure my connection limit is 1. Ok, take your time.

ASSISTANT: I found a flight for you which is matched with your requirements. Shall I proceed?

USER: May I know the flight details.

ASSISTANT: Sure, flight number is 1004 in Southwest airline.

USER: Please, you can proceed the booking.

ASSISTANT: Ok. Your ticket is booked.

USER: That's fine, thank you for your service.