You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER:  I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?

ASSISTANT: I am happy to help you, may I know your name?

USER: Anthony Robinson here.

ASSISTANT: Thank you. Please be online for a while. I will check your reservation status and get back to you.

USER: Sure.

ASSISTANT: I am sorry to say you that there is no reservation found under your name in our database.

USER: No problem, Thanks for the information.

ASSISTANT: Welcome Anthony Robinson.