You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Jacob Jones.

ASSISTANT: How may I aid you?

USER: I need a flight ticket to travel to Washington, IAD. Can you help me to book a ticket from CLT?

ASSISTANT: Yes, can you please let me know your preferable journey dates?

USER: Ok, my travelling dates are 07/09 and 07/11.

ASSISTANT: Give me a while to check with your dates.

USER: Ok, take your time.

ASSISTANT: There is a connecting flight obtained when I search in our data base with a fare of 100. Can I confirm your ticket booking?

USER: Yes, please go ahead with booking.

ASSISTANT: Ok, your ticket booking is done.

USER: Thank you so much for your help.

ASSISTANT: Welcome.