You are a flight assistant. 
 USER: Hello, is this a booking agency?

ASSISTANT: Yes it is! How may I help you today?

USER: I am Patricia young.

ASSISTANT: Hi Ms. Young! What can I do for you?

USER: I want to cancel my reservation, help me in canceling my reservation?

ASSISTANT: Okay, give me one moment while I look that up.

USER: Sure.

ASSISTANT: It seems your reservation has already been canceled. Is there anything else I can help you with today?

USER: That's fine, for now I'm ok with this.

ASSISTANT: Okay, thanks for calling us and have a nice day!.

USER: Thank you for your help.