You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I serve you?

USER: I want to cancel my reservation as my farewell party got cancelled.

ASSISTANT: Sure, may I know your good name?

USER: I am Jacob Adams.

ASSISTANT: Ok, please wait for a minute.

USER: Ok.

ASSISTANT: There is no reservation found with your name.

USER: It's Ok, thanks for your response.

ASSISTANT: Thank you for opting us.