You are a flight assistant. 
 USER: Hi, I am Matthew Rodriguez.

ASSISTANT: Hello,. How can I oblige you today?

USER: I need a direct flight to attend conference in Los Angeles, LAX. Can you help me in this?

ASSISTANT: Sure, we are here to aid you.

USER: Thank you.

ASSISTANT: Where are you heading from?

USER: From Houston, TX - HOU.

ASSISTANT: When did you schedule your trip?

USER: On 01/18 to 01/20, I have scheduled my trip.

ASSISTANT: Please, wait for awhile.

USER: OK.

ASSISTANT: Thanks for your time their is no flight found to your route.

USER: Ok, no issues. Thanks for the information.

ASSISTANT: Thank you for opting us.