You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I am Matthew Allen, want to travel from EWR to HOU. Will you please help me in booking my ticket?

ASSISTANT: Sure, can you provide your travel dates?

USER: My travelling dates will be from 04/17 to 04/19.

ASSISTANT: Please wait.

USER: Sure.

ASSISTANT: Thank you for your patience, there is a flight for you with number 1027 in JetBlue airline. Shall I proceed?

USER: Great, please proceed with the booking.

ASSISTANT: Sure, your ticket has been booked.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us.