You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you at this moment?

USER: I have planned to start my journey from AUS but the weather is not good at my destination place. So can you please cancel my recent reservation?

ASSISTANT: I can help you with that.

USER: Ok, thank you for involving in my concern.

ASSISTANT: May I know on whose name you got the ticket?

USER: I have reserved my ticket in the name of Ryan Williams. Please search my ticket in that name.

ASSISTANT: Give me a moment please, I will check and revert back to you.

USER: Ok sure, I will wait for your information.

ASSISTANT: Sorry Ryan, there is no reservation found on your name in our database.

USER: Oh! May be my assistant got cancelled my reservation. Thank you for your information.

ASSISTANT: You are welcome, visit us again.