You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: My business meeting has been cancelled, could you please help me with cancelling my recent reservation?

ASSISTANT: Sure, I will help you to cancel your reservation. May I know your name?

USER: I am Linda Baker.

ASSISTANT: Sorry, there is no reservation found on your name to cancel.

USER: That's ok, no issues.

ASSISTANT: Welcome. Thank you for choosing us.

USER: Thank you for the information.