You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I serve you today?

USER: I want to cancel my recent reservation, can you help me with that?

ASSISTANT: Sure, I am happy to service you. May I know your name to cancel your reservation?

USER: Sure, I am Benjamin Williams.

ASSISTANT: Thanks for assigning your name.

USER: OK.

ASSISTANT: Please wait a moment.

USER: Sure.

ASSISTANT: Sorry there is no reservation found on your name.

USER: Ok, not an issue.

ASSISTANT: Thanks for connecting with us. Have a nice day.

USER: Thanks for your support.