You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: Myself Andrew Phillips.

ASSISTANT: Glad to meet you Andrew.

USER: Thanks, glad to meet you too. Due to some problems my trip was cancelled so can you please cancel my flight ticket?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please wait for a moment, let me check the reservation details.

USER: Ok.

ASSISTANT: Thanks for your waiting, based on your request I found a reservation with your name and it has been cancelled.

USER: Thank you for your service.

ASSISTANT: Thanks for reaching us, have a nice day ahead.