You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Emily Young here.

ASSISTANT: How may I assist you?

USER: Can you please hold me a flight ticket from JFK to MCO?

ASSISTANT: Sure, I will help you. May I know your planned travel dates please?

USER: Thank you, my trip dates are 09/25 - 09/27.

ASSISTANT: Do you need a connecting flight for your journey?

USER: I need a single connection.

ASSISTANT: May I know your airline preference?

USER: I do not have any airline preferences.

ASSISTANT: Do you have any requirements?

USER: No, thank you for asking.

ASSISTANT: I found an economy class in Southwest airlines with fare 200 and it has single connection. Can I book your ticket?

USER: Please reserve.

ASSISTANT: Ok, your booking is confirmed with flight number 1009.

USER: Thank you.

ASSISTANT: Thank you for approaching us.