You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I want to cancel my recent reservation, can you please help me in that?

ASSISTANT: Sure, Can you mention your name please?

USER: My name is Emily Adams.

ASSISTANT: Sorry, no reservation found on your name.

USER: Ok, that's not a problem. Thanks for your information.

ASSISTANT: Thank you for contacting us.