You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I am Raymond Walker. Can you help me in cancelling reservation due to bad weather condition?

ASSISTANT: Sure, we are here to assist you. Please wait a moment. I will find the reservation status.

USER: Sure.

ASSISTANT: Thanks for your patience. There was no reservation found on your name.

USER: Ok, no issues.

ASSISTANT: Thank you for opting us.

USER: Thanks for your information.

ASSISTANT: Have a great day.