You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: My name is Laura Phillips. I want to cancel my reservation, can you help me for that?

ASSISTANT: Ok, I will help you.

USER: Thank you.

ASSISTANT: Sorry, I did no t found a reservation on your name. Ok, thank you for connecting.

USER: That's ok, thank you for checking.