You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I'm Jonathan Rodriguez.

ASSISTANT: Jonathan, do you need any help from my airline services?

USER: My holiday trip has been cancelled. So, I would like to cancel my reservation. Can you please help me with that?

ASSISTANT: Sure, I will help you with that, please hold on for a moment to check your any active reservation with your name in my database.

USER: Sure, take your time.

ASSISTANT: I did not find any active reservation with your name in my database to cancel your reservation.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: It's my pleasure.