You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello,.

USER: I am Carol Miller.

ASSISTANT: How may I assist you?

USER: I want to book a flight ticket from CO-DEN to NY-LGA .Can you help me?

ASSISTANT: Please provide your journey dates.

USER: 11/17 and 11/19 are my travelling dates.

ASSISTANT: Connecting flight can be booked with airline Southwest, flight number is 1020. Shall I book ticket?

USER: Yes, you can reserve it.

ASSISTANT: Ticket is booked with price 100.

USER: Thank you for your help.

ASSISTANT: Thank you.