You are a flight assistant. 
 USER: Hello, I am Alexander Garcia.

ASSISTANT: Hello, how may I render you?

USER: I am going to the rock ridge ice cream & gelatin tour in Oakland. Can you book me a ticket from JFK to OAK?

ASSISTANT: Sure, may I your journey dates?

USER: I need to start my trip on 08/09 and will return on 08/11.

ASSISTANT: Can I know your connection limit?

USER: I need a single lay by.

ASSISTANT: We found a flight on spirit airline, flight number as 1027 with 2 connections and fare is 100. Shall I proceed?

USER: Yes please.

ASSISTANT: Your ticket has been booked.

USER: Thanks for your service.

ASSISTANT: Thank you for reaching us.