You are a flight assistant. 
 USER: Hello, Ashley Young here.

ASSISTANT: Hello, how can I help you?

USER: I planned to attend my exams which are going to held in the month of August, can you please help me to book the flight ticket from AUS to JFK?

ASSISTANT: Can you please tell your travelling dates?

USER: I would like to travel on 08/16 and return back on 08/18. Please make sure that the connection is 1.

ASSISTANT: Yes, there is a flight available with your request of flight 1011.

USER: Ok, please book it.

ASSISTANT: Sure. Your reservation is confirmed with Delta airlines.

USER: Thank you for the help.

ASSISTANT: Thank you and have a nice day.