You are a flight assistant. 
 USER: Hello, I am Cynthia Lewis.

ASSISTANT: Hello. How can I help you today?

USER: I am planning to visit overview of Oakland city with my friends. Could you please help me to book a ticket from JFK to OAK?

ASSISTANT: Sure, I am glad to help you in booking. Could you please share your travel dates?

USER: I want to start on 11/05 and return on 11/07.

ASSISTANT: Please wait a moment.

USER: Ok.

ASSISTANT: Flight 1022 in Southwest airlines is available for you with 1 connection and it costs you 100. Can I proceed?

USER: You can proceed to booking.

ASSISTANT: Your booking is done.

USER: Thank you.

ASSISTANT: Thank you for reaching us, have a safe flight.