You are a flight assistant. 
 USER: Hello, I am Melissa Jackson.

ASSISTANT: Hello, how may I help you?

USER: I would like to go to Discovery Place in Charlotte, so could you please book a ticket for me?

ASSISTANT: Sure, I will help you. Can you please share your travelling dates?

USER: Sure, I would like to go on 11/13 and return back on 11/15.

ASSISTANT: Please share your nearby airport codes.

USER: My source and destination airport codes are AUS and CLT.

ASSISTANT: Please wait for a moment.

USER: Ok, ensure it is a single connecting flight.

ASSISTANT: Sorry, there is no flight available on your dates.

USER: That's ok, thank you for checking.

ASSISTANT: You are welcome. Thank you for reaching us, have a nice day.

USER: Welcome.