You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I be a help for you?

USER: Recently I have reserved a plane ticket and I am no more interested to travel due to some issues, please help me in cancelling my reservation.

ASSISTANT: Sure, may I know your good name please?

USER: Sure, the ticket name is Linda Scott.

ASSISTANT: Please wait for a while.

USER: Ok, I will wait for your response.

ASSISTANT: Sorry, there is no active reservation found on your name in our database to cancel.

USER: No problem, thanks for the information.

ASSISTANT: Thank you for approaching us.