You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: Gary Wright here. I want to cancel my recent reservation, due to bad weather condition. Can you please help me for this one?

ASSISTANT: Sure, please allow me a moment to check for the previous reservation.

USER: Yes, take your own time.

ASSISTANT: Gary Wright, there is no reservation found under your name.

USER: No issues, thank you for your information.

ASSISTANT: You are welcome. Thank you for contacting us.