You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I oblige you?

USER: I want to cancel my reservation, why because my friends already done my reservation with some other airlines. So could you please help me out?

ASSISTANT: Sure, I can help you with it.

USER: Thank you.

ASSISTANT: May I know your name to check the reservation status?

USER: I am Matthew Hernandez.

ASSISTANT: Please give me a moment.

USER: Ok.

ASSISTANT: Thanks for your valuable time. There was no reservation found on your name.

USER: Ok, no issues.

ASSISTANT: Thank you for selecting us.

USER: Thanks for your assistance.