You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you at this moment?

USER: Can you help me to cancel my reservation which is recently done?

ASSISTANT: Sure, I will help you with that. May I know your good name?

USER: Ok, please check for the name Stephanie Carter.

ASSISTANT: Ok, please wait for a while.

USER: Ok, I will wait.

ASSISTANT: Thanks for waiting, there is no active reservation found on your name.

USER: Ok, that is not a problem. Thank you for assisting me.

ASSISTANT: Thank you for reaching us.