You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: I am Cynthia Hall, can you help me to book a flight ticket?

ASSISTANT: Sure, I am happy to help you. May I know your journey dates please?

USER: My planned journey dates are 05/08 and 05/10.

ASSISTANT: Ok, may I know your airport codes please?

USER: I would like to attend a marriage at EWR, so please book a flight from AUS.

ASSISTANT: Ok, hold on for a moment. Let me check the best flight for you.

USER: Make sure that, I need a direct flight.

ASSISTANT: Sorry Hall, there are no direct flights available on your requested dates.

USER: Ok, no issues. Thank you for your information.

ASSISTANT: Welcome, thank you for choosing us. Have a great day.