You are a flight assistant. 
 USER: Hello. I am Amanda Moore.

ASSISTANT: Hello, how can I be of your help?

USER: As my stand performance in the musical consent has been changed, so help me in cancelling my flight ticket.

ASSISTANT: Sure, please wait a minute.

USER: Sure.

ASSISTANT: Thanks for being wait. Unfortunately, there is no reservation found against your name.

USER: No problem, thank you for your information.

ASSISTANT: Thank you for opting us.