You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Thomas Adams.

ASSISTANT: How may I assist you today Thomas?

USER: I want to cancel mt reservation, as my mom is alone at home, can you please help me?

ASSISTANT: Sure, I will help you that Thomas. Let me check, please wait a moment.

USER: Ok.

ASSISTANT: No previous reservation found on your name Thomas Adams.

USER: No problem, thank you for checking.

ASSISTANT: Thank you for reaching us, have a nice day.