You are a flight assistant. 
 USER: Hi, I am Anthony Collins.

ASSISTANT: Hello. How may I assist you?

USER: Can you please reserve me a flight ticket from New York, NY - JFK to Boston, MA - BOS?

ASSISTANT: Sure, I am here to help you out. May I know your travelling dates please?

USER: My trip dates are 10/17 - 10/19.

ASSISTANT: In which class, you want me to book your flight ticket?

USER: I do not have any class preferences.

ASSISTANT: Anthony Collins, Sorry to inform you that, currently no flights are running at that locations due to abnormal weather conditions.

USER: Not a problem, thank you for your information.

ASSISTANT: Thank you for choosing us.