You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I am Carolyn Garcia. I just came to know that there is tsunami threat in the place which I planned to visit, so can you please cancel my reservation?

ASSISTANT: Sure, I am here to help you. Sorry, there is no previous reservation found on your name.

USER: It's ok.

ASSISTANT: Thank you for approaching us.

USER: Thank you for your information.