You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Can you please cancel my recent reservation?

ASSISTANT: Sure, I will help you.

USER: Ok.

ASSISTANT: Could I know your name please?

USER: Myself Ashley White.

ASSISTANT: White, please allow me a moment.

USER: Ok.

ASSISTANT: Thank you for waiting, there is no reservation with your name to cancel further.

USER: Ok, fine thank you.