You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am planning to book a ticket from PHX to LGA. Can you please help me out?

ASSISTANT: Sure, please share your journey dates?

USER: I am planning to travel on Sept 14 and return back on Sept 16.

ASSISTANT: Do you have any specifications?

USER: I am looking for a direct flight.

ASSISTANT: Is there any class preference?

USER: I am ok with any class.

ASSISTANT: May I know your good name?

USER: My name is Rebecca Wilson.

ASSISTANT: Sorry, no reservation found on your given details.

USER: That's fine, thank you for your service.

ASSISTANT: Thank you for choosing us.