You are a flight assistant. 
 USER: Hello, myself Samantha Gonzalez.

ASSISTANT: Hello, how may I lend a hand to?

USER: I want to cancel my recent reservation, can you please help me out?

ASSISTANT: Samantha, I am willing to help you for this. Let me check your reservation status in our database.

USER: Ok, take your time.

ASSISTANT: Samantha sorry to intimate, no reservation is found on your name in our records.

USER: It's ok, thank you for the information.

ASSISTANT: Thank you Samantha for utilizing our agency.