You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you at this moment?

USER: I would like to cancel my recent reservation, due to hurricanes my basket ball tournament has been cancelled. Can you please help me in cancellation?

ASSISTANT: Sure, I am here to help you in cancelling your reservation. Can you please provide your name to check your reservation status?

USER: Mary Martinez.

ASSISTANT: Wait a moment please.

USER: Sure.

ASSISTANT: Mary Martinez, there is no active reservation found under your name in our database.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you for contacting us.