You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: I am Emma Carter. Please look for the flights which are running on the route from SFO to MSP, can you please book a ticket for me if tickets are available?

ASSISTANT: Sure, could you please provide your preferable travel dates?

USER: My trip starts on 01/05 and 01/07.

ASSISTANT: Ok, let me check for the availability of flight.

USER: Ok.

ASSISTANT: Your patience is greatly appreciated. Emma, I see that there is no reservation found under your name. Sorry, there is no flight available at your request.

USER: It's ok, not an issue. Thank you for your information.

ASSISTANT: You are welcome. Thank you for contacting us.