You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hi. How can I help you?

USER: Actually my cricket match is postponed so that I want to cancel my recent reservation, can you help me?

ASSISTANT: Sure, firstly may I know your name please?

USER: Sure, I am Andrew Scott.

ASSISTANT: No reservation found on your name.

USER: Ok, thank you for your information.

ASSISTANT: Thank you.