You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Brenda Williams.

ASSISTANT: How may I lend a hand to?

USER: I would like to visit Oakland to meet my sister, can you please help me to book a flight from EWR to OAK?

ASSISTANT: Brenda Williams, I am willing to help you for this. When you are willing to leave?

USER: Sure, my journey dates are 12/29 and 12/31.

ASSISTANT: Do you have any specification?

USER: Yes, I need connecting flight.

ASSISTANT: As per your information, there is a flight with Spirit airlines and the ticket figure is 200. Shall I go through this?

USER: Ok, please proceed for further.

ASSISTANT: Your ticket is reserved in economy class with the flight-1016.

USER: Thank you for your service.

ASSISTANT: Thank you very much for approaching our agency.