You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I guide you today?

USER: I am Sharon Phillips. I would like to book a ticket from JFK to MSP, can you please help me out?

ASSISTANT: Sure Sharon Phillips, I am here to help you out. May I know your preferable travel dates, please?

USER: I am travelling on these dates 06/07 and 06/09.

ASSISTANT: Sorry to tell you that, there are no flights available as per your travel dates.

USER: Ok no problem, thank you for your services.

ASSISTANT: You are welcome, thank you for reaching us. Have a nice day.