You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you today?

USER: I am Barbara Martin. I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?

ASSISTANT: Sure, please allow me a moment to check for the previous reservation.

USER: Sure, take your time.

ASSISTANT: Barbara, there is no reservation found under your name.

USER: Ok, no issues. Thank you for your service.

ASSISTANT: Thank you for reaching us.