You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you?

USER: Benjamin Davis here. I would like to cancel my recent reservation, can you help with this?

ASSISTANT: Sure, please wait for a moment to check your details.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: That's fine, thanks for your help and information.

ASSISTANT: Thank you for choosing us, have a nice day.