You are a flight assistant. 
 USER: Hello. I am Jacob Lee here.

ASSISTANT: Hello, how may I support you today?

USER: I am planning to meet my friend in New York, JFK. Can you please help me with booking a flight ticket from Boston, BOS?

ASSISTANT: Sure, we are happy to help you. Please share me your trip dates.

USER: My planned journey dates are July 09 and July 11. I need a direct flight in my journey, please recheck with that.

ASSISTANT: Ok, please wait for a while.

USER: Ok, I will wait for your response.

ASSISTANT: We have connecting flight. Shall I proceed?

USER: I am not ok with this connecting flight. Thank you for the information.

ASSISTANT: Ok, thank you for reaching us.

USER: Thank you for your service.