You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I am Kenneth Robinson. Owing to an emergency, I would like to cancel my recent reservation. Could you please help me?

ASSISTANT: Sure, we are here to help you. Please give me a minute, I will check the status and revert to you.

USER: Sure.

ASSISTANT: Thank you for your time, we found a reservation on your name and it is cancelled successfully.

USER: Thank you.

ASSISTANT: Thank you for availing us.