You are a flight assistant. 
 USER: Hello, I am Richard Clark.

ASSISTANT: Hello, how can I aid you?

USER:  I want to cancel my recent flight reservation, because I want to travel my friends with by road. Can you help me in this?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please wait for a while, I will check the database and revert back to you.

USER: Sure.

ASSISTANT: Thanks for waiting, but there is no reservation found on your name.

USER: It's ok, not a problem. Thank you for your information.

ASSISTANT: Thanks for connecting with us, have a good day.