You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Sharon Nelson.

ASSISTANT: How can I aid you?

USER: I want to travel from OAK to DTW. Can you help me in booking a flight ticket?

ASSISTANT: Sure, I will help you. May I know your travelling dates?

USER: I want to travel in the flight on Aug 12 and Aug 14.

ASSISTANT: Do you have any preferences?

USER: I want to depart in morning time.

ASSISTANT: You have a flight 1016 in UA airline and price 100 with a connection, Shall I proceed?

USER: Proceed to booking.

ASSISTANT: Your ticket has been reserved.

USER: Thank you for your help.

ASSISTANT: Thank you.