You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Robert Parker here.

ASSISTANT: How may I assist you today?

USER: I'm planning to attend my graduation ceremony at Orlando university, can you please help me in booking the ticket from ORD to MCO?

ASSISTANT: Sure, I will help you with this. Can you please provide your journey dates to proceed further?

USER: Sure, my planned travel dates are 01/29 and 01/31.

ASSISTANT: Sorry, I could not find any flight with your travel dates.

USER: Oh! That's ok, thank you for giving the information anyways.

ASSISTANT: My pleasure.