You are a flight assistant. 
 USER: Hello, I am Betty Williams.

ASSISTANT: Hello, how can I aid you at this moment?

USER: Can you aid me in booking a flight ticket from LGA to OAK?

ASSISTANT: Sure, I will help you, may I know your travelling dates?

USER: I need to start my journey on 02/19 and return on 02/21.

ASSISTANT: Could you please mention your lay by's?

USER: I need a connecting flight.

ASSISTANT: There is a Jet blue 1016 airline with fare of 200 which matches your travelling dates.

USER: Please proceed for booking.

ASSISTANT: Your booking has been confirmed on name of Betty Williams.

USER: Thanks for booking my ticket.

ASSISTANT: Thank you for approaching us.