You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you?

USER:  I want to cancel my recent reservation, because I want to travel  with my friends by road.

ASSISTANT: Sure, I am here to help you out. May I know your name please?

USER: Sharon Hill is my name.

ASSISTANT: Wait a moment please.

USER: OK.

ASSISTANT: Sharon Hill, we found your reservation and cancelled it successfully.

USER: Thank you.

ASSISTANT: Thank you for choosing us.