You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: Myself Gregory Johnson, can you help me to cancel my recent reservation I had done a week ago?

ASSISTANT: Sure Johnson, please wait for a minute.

USER: Ok, please take the time your need.

ASSISTANT: I could not find any reservation with your name in our database.

USER: Thank you for the help in searching the reservation for me.

ASSISTANT: My pleasure.

USER: That is ok. Thank you for assisting me.