You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: I am Kenneth Harris. Can you help me booking a flight ticket from MCO to CLT?

ASSISTANT: That is my job to assist you with the booking, may I know the travel dates too?

USER: I will start on Apr, 14 and return on Apr, 16.

ASSISTANT: May I know your connection limit?

USER: I need a break in my journey.

ASSISTANT: Sorry, there is no flight available with 1 connection limit but a direct flight is available. Can I book the flight ticket?

USER: No problem, thank you for the information.

ASSISTANT: Thank you for choosing our agency.