You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: Please cancel my previously booked ticket. As budget was very high for our planned trip so budget no got arranged this time, can you please help me?

ASSISTANT: Please mention the name for checking the reservation.

USER: Sure, my name is Ronald Edwards.

ASSISTANT: Please give me a moment.

USER: Ok.

ASSISTANT: There is no reservation found under your name.

USER: Oh! It's ok no problem. Thank you for your information.

ASSISTANT: Welcome, have a great day.