You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER:  Due to some urgent business meeting, I am planning to cancel my reservation. Can you please help me for this?

ASSISTANT: Sure, I will help you with that.

USER: Ok.

ASSISTANT: Can you please share me your name?

USER: Please check under the name Amanda Campbell.

ASSISTANT: Sorry, no reservation found on your name to cancel your reservation.

USER: That's ok, thank you.

ASSISTANT: Thank you for reaching us, have a nice day.