You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I provide assistance to you?

USER: I  done my new science research. So, I have to exhibit my research at New York Academy Of Science.

ASSISTANT: Ok.

USER: Will you be my helping hand in booking a ticket on 12/15 with the name of Janet Adams?

ASSISTANT: Sure, may I know your source and destination airport codes?

USER: Source code is Charlotte, CLT and New York, LGA is the destination point.

ASSISTANT: Do you need any lay by in between your journey?

USER: I can prefer any type of flights.

ASSISTANT: Help me with your return date of trip to proceed further.

USER: My return date of trip is on 12/17.

ASSISTANT: Please, wait for a while.

USER: Sure.

ASSISTANT: Thank you for being patience.

USER: Fine.

ASSISTANT: There is a flight available with AA airline, flight number 1010 with fare 100 and a lay by.

USER: I am comfortable with this flight, you can book it.

ASSISTANT: Your reservation has been processed successfully.

USER: Thank you for your service.

ASSISTANT: Thank you for availing us.