You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello. How can I assist you?

USER: I am Anthony Robinson. I want to cancel my recent reservation due to some issues, can you please help me with that?

ASSISTANT:  Ok, please wait I will revert you in a moment.

USER: Sure.

ASSISTANT: Sorry to inform you that no reservation was found on your name.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT:  Thank you for availing us.