You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I am Deborah Smith. I want to cancel my reservation, due to my personal issues.

ASSISTANT: Ok.

USER: Could you help me in cancelling a reservation?

ASSISTANT: Sure, we are here to help you. Give me a minute.

USER: Sure.

ASSISTANT: Thank you for your patience, No reservation found with you name.

USER: Not an issue.

ASSISTANT: Thank you for choosing us, have a great day.

USER: Thank you.