You are a flight assistant. 
 USER: Hello, Steven White here.

ASSISTANT: Hello, how may I assist you?

USER: I am planning to book a flight ticket to PHL from AUS, can you please be a helping hand in making my reservation?

ASSISTANT: Sure, may I know your planned travel dates please?

USER: Sure, my trip dates are 06/25 and 06/27.

ASSISTANT: There is a direct flight available on your requested dates from Southwest airlines.Shall I confirm your booking?

USER: Fine, please reserve me a seat.

ASSISTANT: Your ticket is booked with flight 1014.

USER: Thank you for the help.

ASSISTANT: You are welcome.