You are a flight assistant. 
 USER: Hello. I am Brandon Carter.

ASSISTANT: Hello. How can I aid you?

USER: I am planning to book a ticket from MCO to PHL to attend workshop, can you help me in booking?

ASSISTANT: Sure, may I know your trip dates?

USER: I am departing on 03/20 and return on 03/22.

ASSISTANT: There is a connecting flight with number 1004 in airline Southwest, the fare is 100.

USER: Please proceed for booking.

ASSISTANT: Your ticket is reserved.

USER: Thank you for your help.

ASSISTANT: Thank you for opting us.