You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: I would like to change my previous destination code, which is done recently. Can you please help me out?

ASSISTANT: Sure, may I know your name?

USER: Thank you for considering my request. Myself Virginia Evans.

ASSISTANT: Ok, please wait.

USER: Sure, I will wait.

ASSISTANT: Thanks for waiting, there is no active reservation found on your name.

USER: Not an issue, anyway thank you for the information.

ASSISTANT: Thank you for reaching us.