You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.

ASSISTANT: Sure, I can help you with that. Please wait for a while. May I know your good name please?

USER: Yes, my name is Betty Garcia.

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT: Betty, there is no reservation found under your name to do cancellation.

USER: That's ok, thank you for giving the information.

ASSISTANT: Thank you for choosing us.