You are a flight assistant. 
 USER: Hello. I am Thomas Smith.

ASSISTANT: Hello, how can I oblige you today?

USER: I want to watch live cricket match in chase field stadium at Phoniex, PHX.

ASSISTANT: Ok.

USER: Can you please book a ticket from San Francisco, SFO?

ASSISTANT: Sure. Do you need a connecting flight?

USER: Yes, I need connecting flight.

ASSISTANT: To proceed further, I need your travelling dates.

USER: My depart is on 04/13 and return is on 04/15.

ASSISTANT: Please, wait for a while.

USER: Sure.

ASSISTANT: Thank you for being patience, there is a flight available with SouthWest airline, flight number 1002 with fare 200.

USER: You can proceed.

ASSISTANT: Your ticket has been confirmed with a connecting flight.

USER: Thank you.

ASSISTANT: Thank you for reaching us.