You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, What kind of help are you expecting from our side?

USER: Can you aid me to cancel my recent reservation?

ASSISTANT: Sure, I can cancel your reservation right now, Before that I need to know your good name please to track the details?

USER: Larry Rodriguez here.

ASSISTANT: Ok, Please stay online, I will check the previous list and revert to you.

USER: I will wait.

ASSISTANT: We are sorry to notify that, there is no active reservation found on your name to cancel it.

USER: it's ok,no issue. Thank you for the help.

ASSISTANT: Thanks for communicating with us, wish you a happy day.