You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I support you?

USER: I am Sharon Parker want to visit Franklin Institute for my admission. Can you book a ticket?

ASSISTANT: Sure, may I know your journey details?

USER: I will depart  from MN-MSP to PA-PHL. My travelling days are 01/05 and 01/07.

ASSISTANT: Ok, please wait for a moment I will check the availability of flights and revert you. There were no flights matching with your database.

USER: Ok, thank you for the service.

ASSISTANT: Thank you for reaching us, have a good day.