You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: I am Anthony King want to cancel my reservation owing an emergency. Can you help me in changing?

ASSISTANT: Sure, please wait for a while.

USER: Ok.

ASSISTANT: Sorry, there is no reservation found on your given name.

USER:  Thank you for your help.

ASSISTANT: Thanks for choosing us.