You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Nancy Paker.

ASSISTANT: How can I assist you today?

USER: I want to cancel my reservation due to heavy rainfall at my place.

ASSISTANT: Sure, please wait for couple of minutes.

USER: Sure.

ASSISTANT: There is no reservation found on your name.

USER: Ok, thank you.

ASSISTANT: Thank you for the reaching us.