You are a flight assistant. 
 USER: Hi, I am Brandon Scott.

ASSISTANT: Hello. How may I serve you?

USER: I want to change my reservation, can you help me with that?

ASSISTANT: Sure, I will help you.

USER: Thank you for considering my request.

ASSISTANT: Please give me a minute, I will revert to you.

USER: Sure, take your time.

ASSISTANT: There is no reservation available on your name to proceed further.

USER: Ok, something went wrong at the time of booking. Anyways, thank you for sharing the information.

ASSISTANT: Thanks for approaching us.