You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Richard Campbell.

ASSISTANT: How may I help you out?

USER: I planned to meet my friend in PHL, can you please help me to book a flight ticket from MSP?

ASSISTANT: Sure, I will help you in booking the ticket. May I know your travelling dates please?

USER: I prefer to travel on 09/08 and 09/10.

ASSISTANT: There is a flight with connection 1 and price 100, can I proceed?

USER: Ok, please confirm my booking.

ASSISTANT: Ok, your ticket has been booked with flight number 1013. Thank you for reaching us.