You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I am planning to visit Orlando, can you please book me a ticket from SFO to MCO?

ASSISTANT: Sure, may I know your travel dates please?

USER: My preferable journey dates are from 07/14 to 07/16.

ASSISTANT: Ok, hold on for a moment.

USER: Sure.

ASSISTANT: May I know your name please?

USER: My name is Paul Gonzalez.

ASSISTANT: Sorry Paul, there are no flights reserved on your name.

USER: Ok, not an issue.

ASSISTANT: Thank you for choosing us.

USER: Thank you for providing information.

ASSISTANT: Have a great day.