You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: Stephanie Campbell here, can you please help me in booking the ticket from JFK to PHX? As I'm planning to visit Phoenix.

ASSISTANT: Ok, may I know your travel dates?

USER: Sure, my planned departure and return travel dates are 03/09 and 03/11.

ASSISTANT: Do you have any preference?

USER: Yes, I need a direct flight.

ASSISTANT: Sorry to notify you that no direct flights were available on your travel dates.

USER: That's ok, thank you for giving the information.

ASSISTANT:  Thank you for availing us.