You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I guide you today?

USER: Myself Nicholas King, can you help me to cancel my reservation which I did recently?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: Please wait for a minute.

USER: Please take your time.

ASSISTANT: I am sorry to say that there is no reservation found under your name.

USER: That is ok, thank you for assisting me.

ASSISTANT: Thank you for reaching us.