You are a flight assistant. 
 USER: Hello, I am Kenneth Lopez.

ASSISTANT: Hello, how can I aid you?

USER: I want to make a reservation to New York, NY - JFK to visit my friend birthday party. Can you help me with a direct flight?

ASSISTANT: Sure, when are you going to travel?

USER: On 08/28, I want to travel and return on 08/30.

ASSISTANT: May I know your origin point?

USER: I want to board from Seattle, WA - SEA.

ASSISTANT: Sorry, we have a connecting flight.

USER: Ok, no problem. Thanks for your response.

ASSISTANT: Thank you for reaching us.