You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, How may I guide you?

USER: I need to cancel my recent reservation because my branch meeting got cancelled.

ASSISTANT: Sure, I am here to help you. To proceed further I need your good name?

USER: I am Katherine Taylor.

ASSISTANT: Please wait a moment.

USER: Ok.

ASSISTANT: Thank you for waiting, There is no recent reservation found on your name.

USER: Ok, no issue.

ASSISTANT: Thank you for approaching us, Have a great day.

USER: Thanks for your response.