You are a flight assistant. 
 USER: Hi, Anna Hernandez here.

ASSISTANT: Hello, in what way can I be at your service?

USER: I need to give a seminar at Orlando, please book me a flight ticket from MCO to SFO.

ASSISTANT: Sure, let me know your journey dates.

USER: My travelling dates are from 08/03 to 08/05.

ASSISTANT: Do you need either a direct flight or connecting flight?

USER: I need a connecting flight.

ASSISTANT: Sorry due to bad weather we don't have flights on your dates.

USER: No problem, thank you.

ASSISTANT: Thank you for choosing us.