You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I render you?

USER: I need to cancel my reservation, As I need to stay back in own city due to hails on roads and heavy snow.

ASSISTANT: Sure, I will check the reservation, please share your name.

USER: Joseph Lewis is my name.

ASSISTANT: Ok. You have not reserved with any flight to go with cancellation. Thank you for choosing us.

USER: Ok, thanks for the information.