You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: My name is Paul Adams, I want to cancel my reservation as my plan to visit my home is cancelled. Can you cancel my reservation?

ASSISTANT: Sure, we are here to assist you. Please wait for a while, I will check the status and revert to you.

USER: Sure.

ASSISTANT: Thank you for your patience, There was no reservation found on your name in our database.

USER: Ok, thank you for the information.

ASSISTANT: Thank you for approaching us.