You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: Can you please help me to cancel my recent reservation?

ASSISTANT: Sure, I'm here to help you out.

USER: Please check out with name Raymond Allen.

ASSISTANT: Ok, hold on for a while.

USER: Ok.

ASSISTANT: Sorry to say this Allen, there are no reservation found on your name.

USER: Ok, fine thank you for your information.

ASSISTANT: Thank you for reaching us. Have a good day.