You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I provide assistance to you?

USER: I want to cancel my recent reservation as project got ramp down. Could you please help me with this?

ASSISTANT: Sure, I will help you with that. May I know your good name?

USER: Thank you. Sure, Sharon Rodriguez here.

ASSISTANT: Ok, please wait for a while.

USER: Ok.

ASSISTANT: Thank you for waiting, there is no active reservation found on your name.

USER: Ok, not an issue. Thanks for the information.

ASSISTANT: Thank you for opting us.