You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: I am James Hall. I am planning to attend food festival with my colleagues in AUS, will you please aid me in making an airline reservation from MSP?

ASSISTANT: Sure, may I know your planned travel dates?

USER: My planned travel dates are Dec 26th and Dec 28th.

ASSISTANT: Do you have any specifications?

USER: I need a lay by.

ASSISTANT: Here, I found a flight with 1 connection as per your request and airfare is about 200. Shall I proceed in booking?

USER: Please proceed.

ASSISTANT: In an economy class, your ticket has been confirmed for the flight 1013 in JetBlue airlines.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us.