You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I benefit you?

USER: I am Kathleen Adams. I need to cancel my recent reservation because my plan got postponed to visit the Temple. Could you please help me in doing that?

ASSISTANT: Sure, please give me a moment. I will go through the reservation list and get back to you.

USER: Sure.

ASSISTANT: Thanks for waiting. It's unfortunate that we could not find any reservation by the name given.

USER: Fine, thanks for your information.

ASSISTANT: Thank you for approaching us.