You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I am Jacob Baker, could you please help me with booking ticket from IAH to CLT?

ASSISTANT: Sure, may I know your departure and arrival dates?

USER: Ok, my journey dates are from June 21 to 23.

ASSISTANT: Do you have any specifications?

USER: Yes, I need a connecting flight.

ASSISTANT: Please wait for a moment.

USER: Sure, take your time.

ASSISTANT: Here, there is a flight with 1 connection in Hawaiian airlines and price is 100. Shall I proceed?

USER: Yes, please.

ASSISTANT: Ok, your ticket is reserved with the flight 1018.

USER: Thanks for your help.

ASSISTANT: Thank you for reaching us.