You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Timothy Thompson.

ASSISTANT: How may I help you?

USER: I had planned to go on a vacation, but it was cancelled.Can you cancel my recent reservation?

ASSISTANT: Sure Thompson, please wait a moment.

USER: Sure, take your time.

ASSISTANT: Thank you for waiting, Thompson there is no reservation found for you.

USER: That's Ok.

ASSISTANT: Thank you for choosing us, have a nice day.