You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you today?

USER: Can you please help me to cancel my recent reservation?

ASSISTANT: Sure, please share your good name?

USER: Thank you for accepting my request. My name is Brian Davis.

ASSISTANT: Please stand by.

USER: Ok.

ASSISTANT: Thank you for waiting, we found a reservation on your good name and it has been cancelled.

USER: That's great, thanks a lot for your help.

ASSISTANT: Thank you.

USER: Most welcome.