You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how best I can serve you at this moment?

USER: Can you aid me in booking a flight ticket from OAK to HOU?

ASSISTANT: Sure, may  I know your name please?

USER: I am Jessica Johnson.

ASSISTANT: Please let me know your journey dates.

USER: I am planning to start on Jan 28th and return back on Jan 30th.

ASSISTANT: Do you prefer connecting  or direct flight in your journey?

USER: Make sure that connection limit is 1.

ASSISTANT: Is there any more specifications in your journey?

USER: No, all preferences have been mentioned.

ASSISTANT: We found a Delta airlines, flight number 1020, price is 200 in economy class.

USER: Yes, you can go ahead.

ASSISTANT: Your ticket has been reserved with connecting flight.

USER: Thank you for the support.

ASSISTANT: Thank you for choosing us.