You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: Shirley Martinez here. Please cancel my recent reservation. As budget was very high for our planned trip and we are not able to arrange our budget, so can you help me with this?

ASSISTANT: Sure, please wait for a minute.

USER: Sure, I will wait.

ASSISTANT: Thanks for your waiting, I could not find any reservation with your name in our database.

USER: That's ok, no issues.

ASSISTANT: Thanks for choosing us.

USER: Thank you.