You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello.

USER: I am Janet Wilson.

ASSISTANT: How may I guide you today?

USER: Can you please cancel my reservation, due to cancel of my seminar?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: Please wait for a minute.

USER: Sure.

ASSISTANT: I am sorry to say that there is no reservation found under your name.

USER: Ok, no issue. Thank you.

ASSISTANT: Thank you for reaching us.