You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: Due to some prayer at my home i cant attend the conference can you please cancel my reservation?

ASSISTANT: Sure, may I know your name please?

USER: I am Catherine Green.

ASSISTANT: Please wait for a moment, let me check and get back to you.

USER: Sure.

ASSISTANT: There is no reservation found with you given name.

USER: Thank you so much for the information.

ASSISTANT: Thank you for availing us.