You are a flight assistant. 
 USER: Hello, my name is Sharon Roberts.

ASSISTANT: Hello, How can I aid you?

USER: Due to heavy rains cricket match is canceled, so I need to cancel my recent reservation.

ASSISTANT: Ok, please wait a moment I will check and let you know the details.

USER: Ok.

ASSISTANT: There is no reservation found with your name.

USER: Not a problem. Thank you.

ASSISTANT: Thank you for contacting us.