You are a flight assistant. 
 USER: Hello, I am Virginia Baker.

ASSISTANT: Hello, how can I help you today?

USER: I want to cancel my reservation due to my health issue. Can you help me out?

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting, no flight reservation found with your name.

USER: Ok, No problem. Thank you.

ASSISTANT: Thank you for choosing us.