You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I guide you?

USER: I am Michael Smith here, I want to reserve my ticket from ORD to PHX, can you please help me?

ASSISTANT: Sure, may I know your preferable travel dates please?

USER: Sure, my planned dates of travel are from 11/13 to 11/15.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: There is a flight available on your requested dates from Delta airlines with 1 connecting flight.Shall I confirm your booking?

USER: Ok, you can book it.

ASSISTANT: Your ticket is booked with flight 1014.

USER: Thank you for your help in booking my ticket.

ASSISTANT: You are most welcome.