You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Ashley Smith here. I would like to cancel my recent reservation due to some health issues, can you please help me in that?

ASSISTANT: Please wait a while. Your reservation is cancelled, as per your request.

USER: That's ok, no problem. Anyway thank you for the information.

ASSISTANT: Thank you for opting us.