You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: I need you to book a flight ticket from CLT to JFK, please help me.

ASSISTANT: Sure, can you please share your journey dates?

USER: February 05 and 07, are my planned travelling dates.

ASSISTANT: Are you looking for any preferred connections?

USER: Yes, I need a break in between my journey.

ASSISTANT: Do you have any other specifications to be met?

USER: I wish to depart in the evening.

ASSISTANT: Can I have your name to proceed further?

USER: Benjamin Wright here.

ASSISTANT: Ok, please wait a moment.

USER: Sure, I will wait.

ASSISTANT: Thank you for your valuable time, unfortunately no flights available on that route.

USER: That's ok, thank you.

ASSISTANT: Thank you for availing us.