You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: I am Patrick Thompson, can you please cancel the flight reservation I did last week?

ASSISTANT: Sure, please wait for a moment.

USER: Ok, I will wait for your response.

ASSISTANT: Patrick, no active reservation found under your name.

USER: That's ok, thank you for helping me.

ASSISTANT: My pleasure.