You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you?

USER: Deborah Lee here. I want to quit my trip due to health issues, can you please help me in cancelling my reservation?

ASSISTANT: Sure, please wait a moment I will check your complete reservation details and proceed further.

USER: Sure.

ASSISTANT: I am glad to say that I found a reservation on your name. Shall I proceed with your cancellation?

USER: Yes, please cancel it.

ASSISTANT: Ok, your cancellation is done successfully.

USER: Thank you so much.

ASSISTANT: Thank you for choosing us, have a nice day.