You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I'm Benjamin Hall.

ASSISTANT: How can I help you?

USER: I am looking for a flight on the route JFK to AUS, can you please find that any airlines providing service on this route?

ASSISTANT: May I know your travelling dates?

USER: I want to travel on 09/05 and 09/07.

ASSISTANT: I found a flight with 0 connection and price 100. May I proceed?

USER: No, I want to have a flight with 1 connection.

ASSISTANT: Ok, as per your request, I am not going to book a ticket.

USER: That's ok. I'll find another way to reach there. Thank you for helping me.

ASSISTANT: Thank you for approaching us.