You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I address  you?

USER: Please help me in booking a ticket for direct flight from CLT to MSP.

ASSISTANT: Sure. When are you making your trip?

USER: I am planning to start my journey on June 11th and return on June 13th.

ASSISTANT: May I know your name?

USER: I am Michelle Taylor.

ASSISTANT: Do you have any airline preference?

USER: Yes, I want a normal-cost airline.

ASSISTANT: Is there any other specifications?

USER: No.

ASSISTANT: Ok, Give me a minute.

USER: Ok.

ASSISTANT: We found a connecting flight with the  Hawaiian airline, flight number:1007.

USER: Do not proceed. I need a direct flight.

ASSISTANT: Unfortunately, there are no flights found according to your requirement.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for reaching us.