You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you today?

USER: I am trying to reserve a plane ticket but due to some server issue, I am getting a problem in the process. Can you please find a flight ticket from DCA to PHX?

ASSISTANT: Sure, I will find a best flight for you.

USER: Thank you.

ASSISTANT: Will you please let me know your departure date and arrival date?

USER: Ok, my planned trip dates are on Apr 18 and return on Apr 20.

ASSISTANT: Ok, do you prefer either connecting flight or direct flight?

USER: Yes, I need a single connecting flight.

ASSISTANT: Do you have any airline preference?

USER: No, thanks for asking.

ASSISTANT: Is there any class preference for you, please let me know?

USER: No.

ASSISTANT: Please give me a moment, let me check and revert to you.

USER: Sure, take your own time.

ASSISTANT: According to your given information, we have found a flight with an Frontier airline of flight 1016 in an economy class with single connection which provides service on your route. Would you like me to proceed?

USER: Ok, please book the ticket on the name of  Amanda Miller.

ASSISTANT: Ok, your ticket has been confirmed on the name of Amanda Miller.

USER: Thank you for your great help.

ASSISTANT: Thank you for connecting with us.