You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: My business meeting has been cancelled. So, I would like to cancel my reservation which is under my name. Can you please help me with that?

ASSISTANT: Sure, may I know your good name please?

USER: Sure, my name is Ronald Carter.

ASSISTANT: Please be on hold, Carter.

USER: Sure, take your time.

ASSISTANT: There is no reservation found under your name, Carter.

USER: Ok, no issues. My brother might have cancelled my reservation. Anyways, thank you for checking.

ASSISTANT: Thank you for choosing us.

USER: You are welcome.