You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello. How may I assist you today?

USER: Please book a ticket from Phoenix, AZ-PHX to San Francisco, CA-SFO. I am Elizabeth Miller.

ASSISTANT: Ok. Sure, I am here to help you. May I know the travelling dates?

USER: Departure date is 08/01 and 08/03 is my return date.

ASSISTANT: Ok. Thanks for sharing your details. You have Southwest airline with flight 1002. You have a connecting flight.

USER: Please provide direct flight.

ASSISTANT: Sorry, there are no connect flights.

USER: Thanks.

ASSISTANT: Thank you for reaching us.