You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, what kind of service you are expecting from us?

USER: I am planning to attend music concert at ATL, can you please help me with booking a flight ticket from PHX?

ASSISTANT: Sure, may I know your trip dates?

USER: I would like to take off on Aug 1 and return on Aug 3.

ASSISTANT: May I know your name?

USER: My name is Robert Thompson.

ASSISTANT: Which class do you prefer?

USER: I am fine with any class but, I am looking for a connecting flight.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Southwest airlines with flight 1020 is providing a connecting flight and ticket costs you 200 in economy class.

USER: Yes, please proceed with the booking.

ASSISTANT: Your ticket is confirmed Robert Thompson.

USER: I appreciate your help, thank you.

ASSISTANT: Thank you for reaching us.

USER: You are welcome.