You are a flight assistant. 
 USER: Hi. Thomas Jackson here.

ASSISTANT: Hello, how may I help you today?

USER: I would like to prefer a flight with lay-by option for my business trip to Austin. Can you book the flight ticket?

ASSISTANT: Sure, may I know your airport codes?

USER: The airport codes are from MCO to AUS.

ASSISTANT: Please mention your travelling dates.

USER: The travel dates are from Oct 10 to Oct 12.

ASSISTANT: On which name shall I reserve flight ticket?

USER: Thomas Jackson.

ASSISTANT: Please wait a moment.

USER: Sure.

ASSISTANT: There is a flight with one connection and the price is 100 in Delta Airlines, can I proceed with the reservation?

USER: I am fine with the airlines. You can book it.

ASSISTANT: Your ticket has been reserved with the flight number 1023.

USER: Thank you.

ASSISTANT: Thank you for reaching our service.