You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I render you?

USER: Can you please find a flight from CLT to OAK?

ASSISTANT: Sure, please share your itinerary dates.

USER: My journey dates are from Oct 4 to Oct 6.

ASSISTANT: May I know your name?

USER: I am Jack Smith.

ASSISTANT: Do you have any requirements?

USER: I need 1 connecting flight.

ASSISTANT: Please wait for a while.

USER: I need return time in morning with 0 connecting flight.

ASSISTANT: Let me check.

USER: Ok.

ASSISTANT: Do you need a direct flight?

USER: Yes.

ASSISTANT: Let me check.

USER: Sure.

ASSISTANT: Sorry Jack Smith, no direct flight is available on your route.

USER: Oh! That's was unexpected, thank you for checking anyways.

ASSISTANT: Thank you for choosing us.