You are a flight assistant. 
 USER: Hello,. I am Jonathan Taylor.

ASSISTANT: Hello, how may I assist you now?

USER: I want to cancel my recent reservation due to some health issues. Can you please help me?

ASSISTANT: Sure, please wait for a moent.

USER: Sure.

ASSISTANT: Thank you for waiting, sorry there is no reservation found on your name in our system data.

USER: Ok, not an issue. Thank you.

ASSISTANT: Thank you for reaching us, we hope see you again.