You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: Myself Debra Wright. I want to cancel my recent reservation due to some health issues, can you help me?

ASSISTANT: Yes, I can help you.

USER: Thank you.

ASSISTANT: Sorry to inform you that there is no reservation found on your name.

USER: That's ok, thank you for the information.

ASSISTANT: Thank you for reaching us.