You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: I want to book a ticket from CLT to DTW, can you help me?

ASSISTANT: Can you give me your trip dates?

USER: My travel dates are 07/12 and 07/14.

ASSISTANT: Do you need any connections?

USER: I prefer a connecting flight.

ASSISTANT: Are there any other specifications?

USER: I want to depart in the afternoon.

ASSISTANT: May I know your name?

USER: I am Andrew Baker.

ASSISTANT: Sorry, there is no flight found under your details.

USER: No problem, thanks for checking.

ASSISTANT: Thank you for reaching us.