You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I am Betty Davis. I have a plan to buy a new house in CLT, can you please find a flight from ORD?

ASSISTANT: Sure, I will help you to book a flight. Can you please share me your travelling dates?

USER: My departure is on 12/31 and return will be on 01/02.

ASSISTANT: Please hold on for a moment.

USER: Ok, take your time.

ASSISTANT: Here, I found a flight for you with single connection.

USER: Please proceed for further.

ASSISTANT: Your ticket has been booked with flight number 1003 and airline is UA.

USER: Thank you for your assistance.

ASSISTANT: Welcome. Have a safe flight.