You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am James Carter here.

ASSISTANT: How may I assist you?

USER: I want to reserve my ticket from OAK to ATL, can you please help me out?

ASSISTANT: Sure, I will help you. When would you like to plan your journey?

USER: Sure, my planned dates of journey are from 12/13 to 12/15.

ASSISTANT: Please hold on a moment, James.

USER: Sure, I will wait.

ASSISTANT: I found an economy class ticket in Southwest airlines with fare 200. Can I book your ticket?

USER: Ok, please go ahead with this booking.

ASSISTANT: Ok, your booking is confirmed with flight number 1022.

USER: Thank you for your help in booking my ticket.

ASSISTANT: Thank you for approaching us, have a great day.