You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I support you today?

USER: I am Edward Hernandez. I already had a reservation for participating in a sand soccer tournament. But it got postponed to some other day. Can you help me with that?

ASSISTANT: Sure. I will help with that, please wait for a moment.

USER: sure.

ASSISTANT: Thanks for waiting, there is no any reservation found on your name.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: Thank you for contracting us, have a nice day.