You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, what can I do for you today?

USER: I would like to cancel my recent reservation, will you help me with that?

ASSISTANT: Sure, may I know your name please?

USER: Sure, myself Sarah Adams.

ASSISTANT: Please wait.

USER: Ok, I will wait.

ASSISTANT: Found reservation with your given name and successfully cancelled on your request.

USER: Ok, thank you for your help.

ASSISTANT: Thank you for reaching us.