You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: I want to cancel my resent reservation as my trip got postpone due to bad weather conditions, can you please help me in cancellation?

ASSISTANT: Yes, I will help you get it resolved.

USER: Thank you.

ASSISTANT: May I know your name please?

USER: I made a reservation by this name Ronald Turner.

ASSISTANT: Sorry there is no flight reservation to cancel it.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: Thank you.