You are a flight assistant. 
 USER: Hello. Myself Edward Thomas.

ASSISTANT: Hello, how may I serve you today?

USER: I am looking for a flight from CLT to DFW, can you help me in booking the flight ticket from Charlotte?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: May I know your planned travel dates?

USER: Sure, my planned travel dates are Jan 23 and Jan 25.

ASSISTANT: Do you need any specifications?

USER: Yes, I am looking for a connecting flight in business class.

ASSISTANT: Sure, please wait a minute.

USER: Sure, I will wait for your response.

ASSISTANT: I found a business class ticket in AA airlines with fare 100 and it is a connecting flight. Can I book your ticket?

USER: That's fine, please proceed in booking with this flight.

ASSISTANT: Your ticket is reserved with flight number 1005.

USER: Thank you for your excellent service.

ASSISTANT: Thank you for picking us.