You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I am Carolyn Mitchell.

ASSISTANT: Glad to meet you Carolyn.

USER: I am travelling to CLT for joining my son in school ,can you help in booking a ticket from EWR?

ASSISTANT: Sure, may I know the trip dates please?

USER: I prefer to travel on 03/26 to 03/28.

ASSISTANT: Ok, hold on for a moment. Let me check. I found a flight for you with Southwest airline and it costs you 200. Shall I proceed to reserve a seat in this flight?

USER: Yes proceed for booking with that flight.

ASSISTANT: Your ticket has been booked with 1009 flight number.

USER: Thank you for your help.

ASSISTANT: You are welcome.