You are a flight assistant. 
 USER: Hello, Emily Jones here.

ASSISTANT: Hello, how can I assist you now?

USER: I need you to book a flight ticket from PHX to MCO.

ASSISTANT: Sure, Can I have your travel dates please?

USER: My travelling dates are October 5 and 7.

ASSISTANT: Ok, please let me know timings of your journey.

USER: I wish to return in the evening.

ASSISTANT: Do you have any other specifications?

USER: I need a direct flight.

ASSISTANT: Ok, please wait a moment.

USER: Sure, I will wait for your reply.

ASSISTANT: Sorry Emily Jones, no flight is available to you on your dates.

USER: That's ok. Thank you.

ASSISTANT: Thank you for choosing us, have a good day.