You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, what kind of help you are looking from our agency?

USER: Due to some technical issues, my meeting place has been changed. Can you please help me with this?

ASSISTANT: Sure, I will help you with that. Can you please provide your name to check the reservation status with your name?

USER: Sure, I am Joshua Brown.

ASSISTANT: Please be on hold Joshua Brown to check the reservation status in our booking.

USER: Sure.

ASSISTANT: Sorry to say this Joshua Brown, there is no active reservation with your name to change the reservation.

USER: Ok, Thank you for providing information.

ASSISTANT: You are welcome, thank you for reaching us.