You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Laura Hernandez.

ASSISTANT: How can I serve you?

USER: I want to book a ticket from Oakland to New York to attend my sister's marriage. Can you book a ticket?

ASSISTANT: Sure, I can help you.

USER: Thank you.

ASSISTANT: When would you like to travel?

USER: I would like to depart on 03/23 and return on 03/25.

ASSISTANT: Please share me your airport codes.

USER: My travelling points are from OAK to LGA.

ASSISTANT: Please wait a while.

USER: Sure.

ASSISTANT: Thanks for your time. We found a Southwest airline, flight number:1009 and the price is 100.

USER: You can book it.

ASSISTANT: Your flight ticket has been reserved.

USER: Thank you.

ASSISTANT: Thank you for approaching us.