You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: Can you please help me in reserving the ticket from EWR to ATL?

ASSISTANT: May I know your trip dates?

USER: I would like to travel on Oct 10 and again I will return back on Oct 12.

ASSISTANT: Which airlines do you prefer?

USER: I would like to fly in normal-cost airlines.

ASSISTANT: At what time do you want to travel?

USER: I am planning to return in the afternoon.

ASSISTANT: May I know your connection limit?

USER: I am comfort to travel in direct flight.

ASSISTANT: May I know your name?

USER: Myself Cynthia Martinez.

ASSISTANT: Sorry Cynthia Martinez, no direct flight is available on your route.

USER: Not a big problem, anyhow thank you very much for your kind information.

ASSISTANT: Thank you for contacting us.