You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am looking for a flight which will be travelling from MSP to JFK. Can you please help me in booking my ticket?

ASSISTANT: Sure, I will help you. Can you please tell me your trip dates?

USER: Thank you and my trip dates are from 07/05 to 07/07.

ASSISTANT: Ok, do you have any other requirements?

USER: Yes, I need a direct flight.

ASSISTANT: Ok, please wait a minute.

USER: Sure.

ASSISTANT: May I know your name please?

USER: My name is Michael Wright.

ASSISTANT: Sorry, we regret to inform you that there is no flight available as per your request.

USER: It's ok, thank you.

ASSISTANT: Most welcome.