You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you?

USER: My Interview was pre-planned at the last minute, will you please help me to change it as soon as possible?

ASSISTANT: Sure, please share your name to check your current reservation status.

USER: My name is Mark Wilson.

ASSISTANT: Please wait for a while.

USER: Ok.

ASSISTANT: We didn't find any reservation on your name.

USER: That's ok, thanks for the information.

ASSISTANT: Thank you.