You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I need to travel from SFO to PHX, can you help me in doing a reservation?

ASSISTANT: Sure, may I know the travelling dates?

USER: I want to take off on Feb, 12 and return back on Feb, 14.

ASSISTANT: Do you have any connection limit?

USER: I would prefer single connection.

ASSISTANT: May I know your name?

USER: Rachel Walker here.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: Not a problem, thank you for the information.

ASSISTANT: Thank you for availing us.