You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you out?

USER: I have to attend a Live Concert at San Francisco, could you please help me with booking a flight ticket from PHX to SFO?

ASSISTANT: Sure, I will help you in booking the ticket. May I know your travelling dates please?

USER: I would like to depart on Apr 3rd and return on Apr 5th.

ASSISTANT: Can I know your name please?

USER: I am Emma Roberts.

ASSISTANT: Do you need any specifications?

USER: I need a connecting flight in economy class.

ASSISTANT: Can I know your preferences?

USER: I have no other preferences.

ASSISTANT: There is a flight with connection 1 and price 100 with flight number 1028, can I proceed?

USER: Yes, please confirm the booking.

ASSISTANT: Ok, your ticket has been booked with flight number 1028.

USER: I really appreciate your help, thank you for your service.

ASSISTANT: Thank you for reaching us.