You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you today?

USER: I want to book a ticket from CLT to IAH, can you help me?

ASSISTANT: Sure, can you please share your travelling dates?

USER: My travel dates are 05/24 and 05/26.

ASSISTANT: Meanwhile, please provide your name.

USER: Myself Rebecca Wright.

ASSISTANT: Rebecca Wright, there are no flights available on this route due to typical climatic conditions.

USER: No problem, thanks for checking.

ASSISTANT: Thank you for contacting us.