You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: I want to cancel my recent reservation, Can you please help me in that?

ASSISTANT: Yes, can you share me your name for checking?

USER: My name is Kenneth Phillips.

ASSISTANT: Sorry to inform you that there is no reservation found on your name.

USER: That's ok, not a problem.

ASSISTANT: Thank you for reaching us.

USER: Thanks for your information.