You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I be your helping hand today?

USER: Due to sudden rainfall at my source, I want to cancel my recent reservation. Can you please cancel my reservation?

ASSISTANT: Sure, we are glad to help you with cancellation. On whose name, the reservation has been made earlier?

USER: Please check the reservation on the name of Ruth Williams.

ASSISTANT: Ok, please wait for a couple of minutes.

USER: Sure.

ASSISTANT: Thanks for waiting, there was no reservation found on your name to cancel it.

USER: Ok, Thanks for your help.

ASSISTANT: Thank you for approaching us.