You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: To have a prayer at Oakland California temple with my parents, I want to book a flight ticket to OAK. My journey dates are from 07/13 to 07/15.

ASSISTANT: Please share on your source code?

USER: I have to start from BOS with 1 connection.

ASSISTANT: For proceed your booking, can I know your name please?

USER: My name is Kenneth Harris.

ASSISTANT: Please give me a moment.

USER: Sure.

ASSISTANT: Sorry to notify, there is no reservation found on your name.

USER: Ok, no problem.

ASSISTANT: Thank you for reaching us help.

USER: Thank you for your assistance.