You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?

ASSISTANT: Sure, will you mention your name for checking the reservation status?

USER: Ryan Wright here.

ASSISTANT: Your reservation is successfully cancelled.

USER: Thank you for your services.

ASSISTANT: Welcome, have a great day.