You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you for the day?

USER: Can you please cancel my recent reservation? As my planned trip has been cancelled.

ASSISTANT: Sure, Let me know your good name?

USER: Sure, my name is Justin Taylor.

ASSISTANT: Ok, please wait a moment.

USER: Sure, I'll wait for your response.

ASSISTANT: Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: Oh! That's ok, thank you for giving the information anyways.

ASSISTANT: Thank you for choosing us.