You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I serve you today?

USER: I want to cancel my recent reservation due to cancel of my event.

ASSISTANT: Sure, I will help you with that. May I know your good name?

USER: I am Stephanie Gonzalez.

ASSISTANT: Please give me a minute.

USER: Sure.

ASSISTANT: Thanks for waiting, there is no active reservation found on your desired journey routes.

USER: No worries, thank you for the information.

ASSISTANT: Thank you for choosing us.