You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER:  I want to cancel my reservation as my project got ramp down. Can you help me with that?

ASSISTANT: May I know your name?

USER: I am Kevin Lopez.

ASSISTANT: Ok, please allow me to check with availability.

USER: Sure.

ASSISTANT: Sorry, no flight reservation is available by your name.

USER: Ok, no issues.

ASSISTANT: Thank you for choosing us.

USER: Thanks for the information.

ASSISTANT: Have a nice day.