You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: I need to reserve a ticket from MCO to OAK, can you help me in doing that?

ASSISTANT: Sure, please share me your journey dates.

USER: My journey dates are Feb 03 to 05.

ASSISTANT: May I know your class preferences?

USER: I prefer business class.

ASSISTANT: Do you need direct flight or connecting flight?

USER: I need a connecting flight.

ASSISTANT: For booking, we need your good name. Please mention it.

USER: Samantha Evans here.

ASSISTANT: We found a UA airline and 1001 is flight number with a fare of 500. Shall I proceed with business class?

USER: Ok, please proceed.

ASSISTANT: Your ticket is confirmed.

USER: Thank you.

ASSISTANT: Thank you for availing us.