You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I serve you?

USER: I am Kenneth Evans. I need to schedule my trip on the dates 07/29 to 07/31 as I have an appointment with my doctor. Can you help me finding a flight on these dates?

ASSISTANT:  Sure, we are here to help you.Could you please send me your airport codes?

USER: Yes, I want to head to Charlotte, NC - CLT from Phoenix, AZ - PHX.

ASSISTANT: Do you have any connection limit?

USER: Yes, I need 1 connection.

ASSISTANT: Please wait a while.

USER: OK.

ASSISTANT: Thanks for being waiting. We found a AA airline,flight number:1017 and the price is 100.

USER: Ok, please proceed with this.

ASSISTANT: Your flight ticket has been booked.

USER: Thanks for your service.

ASSISTANT: Thank you for choosing us.