You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I want to change my flight reservation as I am sick, can you please help me?

ASSISTANT: Sure, I am perky to help you. May I know your good name please?

USER: Sure, I am Jerry Lewis.

ASSISTANT: Ok, please be on hold.

USER: Sure.

ASSISTANT: Sorry, there is no reservation on your name.

USER: Not an issue. Anyway, thank you for checking.

ASSISTANT: Thank you for opting us, have a good day.