You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you for today?

USER: I am Ashley Anderson. I would like to book a ticket from MSP to HOU, can you please help me out?

ASSISTANT: I am glad to help you about that. Can you please provide your planned dates of trip?

USER: I am travelling on these dates 12/14 and 12/16.

ASSISTANT: Sorry Ashley, there are no flights on your planned dates of journey.

USER: Ok no problem, thank you for your services.

ASSISTANT: Most welcome, thank you for reaching out here.