You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: I am Helen Lopez, can you help me booking flight from DFW to HOU?

ASSISTANT: Sure, may I know your travelling dates?

USER: My traveling dates are 11/20 and 11/22.

ASSISTANT: Please wait for a moment.

USER: Ok, I will wait for your response.

ASSISTANT: There is a flight-1010 of Delta airlines, shall I proceed?

USER: Proceed to booking that flight.

ASSISTANT: Your ticket has been booked, have a good flight.

USER: Thank you for confirming my flight ticket.

ASSISTANT: Welcome.