You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Amy Carter. Please help me in cancelling my recent reservation.

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please give me a moment to check your reservation status.

USER: Ok.

ASSISTANT: We found an active reservation on your name, shall I proceed for cancellation?

USER: Yes, please cancel.

ASSISTANT: Your reservation has been cancelled successfully.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.