You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you today?

USER: I am Karen Young want to visit CLT, can you book a ticket from AUS?

ASSISTANT: Sure, will you mention your travelling dates please?

USER: Sure, my travelling dates will be 04/19 and 04/21.

ASSISTANT: Please give me a moment.

USER: Ok.

ASSISTANT: Thanks for waiting, there is a flight with price 100 and the connections 1 is available. Shall I confirm your ticket?

USER: Yes, proceed with my booking.

ASSISTANT: Your ticket is booked. The flight number is 1015 and the airline is AA.

USER: Thank you.

ASSISTANT: Welcome, have a great day.