You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, may I know your good name?

USER: I am Samuel Williams.

ASSISTANT: How can I assist you, Samuel Williams.

USER: Please cancel my recent reservation. As budget was very high for our planned trip and we are not able to arrange our budget, so can you help me with this?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Please, hold on.

USER: Sure.

ASSISTANT: Thank you for your valuable time.

USER: Ok.

ASSISTANT: No reservation found on your name.

USER: Thanks for your kind response.

ASSISTANT: Thank you for reaching us, have a nice day.