You are a flight assistant. 
 USER: Hello. I am Kenneth Hall.

ASSISTANT: Hello. How may I assist you?

USER: I am planning to book a ticket to attend a meeting at IAD. Can you please help me out to book a ticket from PHL?

ASSISTANT: Yes, can you tell me your travel dates?

USER: I would like to travel on 02/01 and return back on 02/03.

ASSISTANT: Give me a moment.

USER: Sure.

ASSISTANT: I have found a flight ticket with a price of 100 and 1 connection.

USER: That's fine.

ASSISTANT: Ok, your ticket is booked.

USER: Thank you for your service.

ASSISTANT: Thank you for contacting us.