You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello. Can I know your name?

USER: My name is Shirley Roberts.

ASSISTANT: How can I serve you?

USER: Please book a ticket from Philadelphia, PA-PHL to Charlotte, NC-CLT.

ASSISTANT: Sure, Do you have any connection limit?

USER: Connections limit is 1.

ASSISTANT: Please share your travelling dates.

USER: My intended travelling dates are from 09/26 to 09/28.

ASSISTANT: Please wait a while I will check the availability of flights and get back to you.

USER: Ok.

ASSISTANT: Thanks for being waiting. We found a Hawaiian airline, flight number:1000 and the price is 100. Shall I reserve it?

USER: Please book ticket.

ASSISTANT: Your flight ticket has been processed.

USER: Thanks.

ASSISTANT: Thank you for contating us.