You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, what can I do for you?

USER: I want to attend my grand daughter birthday on 09/12. Can you please book me a ticket?

ASSISTANT: Sure, I am here to help you. May I know your journey details?

USER: I will depart from Orlando,FL-MCO on 09/12 to Seattle,WA-SEA on 09/14.

ASSISTANT: OK, please wait a moment.

USER: Ok.

ASSISTANT: Thanks for waiting, we are glad to inform you that there is direct flight with fare of 100.

USER: Can you please provide me flight details?

ASSISTANT: Sure, the flight details are Delta airline and flight number is 1019.

USER: Ok, proceed with the booking.

ASSISTANT: To proceed for booking, may I know your good name please?

USER: I am Helen Harris.

ASSISTANT: Ok. Your ticket has been confirmed with user name Helen Harris.

USER: Thank you for booking.

ASSISTANT: Thanks for connecting us, have a nice day.