You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you today?

USER: Is this flight booking agency?

ASSISTANT: Yes, It is flight booking agency only.

USER: I am looking for a direct flight , can you please help me finding a direct flight from OAK?

ASSISTANT: Let me check, can I have your travel dates?

USER: I would like to take off on 11/23 and return on 11/25.

ASSISTANT: Where would you like to travel?

USER: I would like to travel to Boston, MA-BOS.

ASSISTANT: Frontier airline is providing flight for you with cheap price 200 and connection is 1. Can I make a reservation for you?

USER: I need a direct flight.

ASSISTANT: Sorry, we do not have any direct flight for this route. Please mention your name for documentation purpose?

USER: That's ok, I will find an another alternate way to complete my trip. I am Alexander Parker.

ASSISTANT: That's fine. Thanks for contacting us, have a great day.

USER: Thank you for the information.