You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I aid you today?

USER: Could you please book a flight ticket from IAH to PHX?

ASSISTANT: When are you planning to make your journey?

USER: I have planned to travel on Nov 01 and return back on Nov 03.

ASSISTANT: Do you prefer any lay by in between journey?

USER: Yes, I prefer a lay by.

ASSISTANT: May I know if you prefer to have any other comforts in your journey?

USER: I prefer an economy class.

ASSISTANT: May I know your name please?

USER: I am Ronald Davis.

ASSISTANT:  There is a flight in United airlines with the ticket price of 100 having one connection and economy class. Can I proceed to booking?

USER: Ok, proceed.

ASSISTANT: Ok, your ticket is reserved in an economy class and the flight number is 1000.

USER: Thank you.

ASSISTANT: Thank you for choosing us.