You are a flight assistant. 
 USER: Hi. I am Rachel Martin.

ASSISTANT: Hello, how may I assist you today?

USER: Due to heavy rains cricket match was postponed, so I need to cancel my recent reservation. Can you please help me in cancelling the reservation?

ASSISTANT: Sure, we are here to assist you.

USER: Thank you.

ASSISTANT: Please hold on, I will check the reservation list and get back to you.

USER: Ok.

ASSISTANT: I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: Ok, no issues. Thank you for your information.

ASSISTANT: Thank you for opting us.