You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Emma Collins.

ASSISTANT: How may I assist you for now?

USER: Can you help me in booking from EWR to MSP?

ASSISTANT: Emma Collins, may I know your travelling dates for this journey?

USER: My travelling dates are from Feb 5 to Feb 7.

ASSISTANT: Do you need a direct flight?

USER: No, I need a connecting flight.

ASSISTANT: Do you have any other preferences?

USER: I need to return in the morning time.

ASSISTANT: I am so sorry to tell you, there are no flights available for your journey based on your mentioned details.

USER: Ok, No issues. Thank you.

ASSISTANT: Thank you for connecting with our agency.