You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: I have a reservation to meet my friends. But shortage of holidays it has been cancelled. Can please cancel my recent reservation?

ASSISTANT: Sure, we are glad to serve you. Kindly mention your name to proceed further?

USER: My name is Ronald Robinson.

ASSISTANT: Ok, please hold a moment.

USER: Sure.

ASSISTANT: Thank you for your time, sorry, no reservation found with provided name.

USER: Ok, it's not an issue.

ASSISTANT: Thank you for approaching us.

USER: Thanks for your the information.