You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: Myself Margaret Gonzalez, I want a direct flight from CLT to MCO.

ASSISTANT: Ok, can I know your dates of travelling?

USER: Sure, my trip dates are from 12/12 to 12/14.

ASSISTANT: Give me a moment.

USER: Ok.

ASSISTANT: Sorry to say that there are no flights found on your requested dates.

USER: Not an issue, thank you for checking.

ASSISTANT: Thank you for reaching us.