You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. What can I do for you?

USER: I am Anthony Collins, I want to cancel my reservation because my mother is ill and I have to take care of her.

ASSISTANT: Sure. Wait for a while, I will check and get back to you.

USER: Ok.

ASSISTANT: Thanks for your time. We found hat there was no reservation found with your name.

USER: Thanks for the information.

ASSISTANT: Thank you for reaching us.