You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I guide you?

USER: My name is Carol Lee. I would like to travel from EWR to PHX, could you help me out?

ASSISTANT: Sure, may I know your planned travel dates please?

USER: Sure, my preferable dates are from 12/13 to 12/15.

ASSISTANT: There is a flight available on your requested dates from Delta airlines with 1 connecting flight.

USER: Please proceed with the booking.

ASSISTANT: Your ticket is booked with flight 1012.

USER: Thank you for your help.

ASSISTANT: You are welcome.