You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you today?

USER: I am Janet Jackson. Can you help me in cancelling my recent  reservation?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: Thank you for waiting, there are is no reservation found with the given name.

USER: It's ok, thank you for checking.

ASSISTANT: Thank you.