You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I have to present my thesis in Oakland university, can you find me a ticket from DCA to OAK?

ASSISTANT: Sure, can I know the dates of travel please?

USER: I need to depart on 06/17 and return on 06/19.

ASSISTANT: May I know your name for proceeding further?

USER: My name is Jacob Robinson.

ASSISTANT: Jacob, there is a flight in AA airline, shall I book it?

USER: Please proceed the booking.

ASSISTANT: Your ticket has been booked with flight number 1001.

USER: Thank you for booking my ticket.

ASSISTANT: You are welcome.