You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Emma Smith here.

ASSISTANT: How may I help you?

USER: Please help me out in booking the ticket from HOU to CLT.

ASSISTANT: Ok, mention your journey dates too.

USER: My trip dates will be 09/16 and 09/18.

ASSISTANT: There is a flight-1009 on Spirit airlines, is it fine for you?

USER: Yes, please confirm with it.

ASSISTANT: Your ticket has been done.

USER: Thank you.

ASSISTANT: Thanks for choosing us.