You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I amend you today?

USER: Can you please cancel my recent reservation?

ASSISTANT: May I know your name?

USER: My name is Andrew wright.

ASSISTANT: Sure, we will help you to cancel your reservation. Please wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting, there was no reservation found on your name.

USER: Ok, no issues.

ASSISTANT: Thank you for choosing us.