You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: I am Melissa Johnson. I would like to attend live music event with my rock band team at Washington. Can you help me in making a reservation with my name?

ASSISTANT: Sure, we are here to help you.

USER: Ok.

ASSISTANT: Can you share me your travelling dates?

USER: I will start my journey on 03/09. I will return on 03/11.

ASSISTANT: May I know your source point and destination point?

USER: My source is Boston, MA - BOS.

ASSISTANT: Ok, wait for some time.

USER: My destination is Washington, DC - IAD. Sure, I will wait for your response.

ASSISTANT: We found direct flight, shall I confirm it?

USER: No, Do not proceed. Thank you for your kind information.

ASSISTANT: Ok, thanks for choosing us.