You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I support you?

USER: Can you please cancel my reservation as the art festival which I want to attend got postponed?

ASSISTANT: Ok, please provide your name, so that I can check your reservation and cancel it?

USER: I am Nicholas Garcia.

ASSISTANT: Ok, wait for sometime.

USER: Ok.

ASSISTANT: Thanks for waiting, there is a reservation found on your name. Shall I proceed for cancellation?

USER: You can cancel it.

ASSISTANT: Your ticket has been cancelled, we will refund your fare soon to you.

USER: Thank you for assisting me.

ASSISTANT: Thanks for connecting us, wish you a great day.