You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: I want to cancel my flight reservation as I am unwell, can you please help me?

ASSISTANT: Sure, could you please provide your name?

USER: My name is Frank Robinson.

ASSISTANT: Wait a minute.

USER: Sure.

ASSISTANT: There was no reservation found on your name.

USER: Oh! Not an issue. Anyway, thank you for checking.

ASSISTANT: Thank you for reaching us.