You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you today?

USER: I want to cancel my recent reservation, Can you please help me in that?

ASSISTANT: Yes, I will definitely try my best to help you in cancelling your reservation.

USER: Thank you.

ASSISTANT: Please, share me your name to check your reservation status.

USER: My name is Anna Taylor.

ASSISTANT: Ok, please be on hold for a while.

USER: Sure.

ASSISTANT: We regret to say that, we have not found any active reservation on your name in our records.

USER: Ok, that's not a problem. Thanks for your information.

ASSISTANT: Thank you for choosing us.