You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I support you?

USER: My name is Jason Carter. Actually I have a music event in Chicago, could you help me in booking the ticket for me so that I won't miss it?

ASSISTANT:  Sure, could you share your planned date?

USER: My preferable dates are 12/12 to 12/14.

ASSISTANT: May I know your airport codes?

USER: My airport codes are ATL to ORD.

ASSISTANT: Wait a while please?

USER: Sure.

ASSISTANT: Yes, I found a flight 1029 of Hawaiian airline.

USER: Please proceed.

ASSISTANT: Ok. The flight is done successfully.

USER: Thank you for helping me out.

ASSISTANT: Thank you for reaching us.