You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Eric Harris.

ASSISTANT: How may I help you, Eric?

USER: I am planning to visit Downtown Aquarium at Houston, could you please help me with booking a flight ticket from IAD to HOU?

ASSISTANT: Sure, may I know your planned journey dates please?

USER: I would like to take off on 01/21 and return on 01/23.

ASSISTANT: Please wait for a minute.

USER: Sure, take your time.

ASSISTANT: JetBlue airlines is providing service on your preferred journey dates with price 100. Shall I book the ticket for you?

USER: Please confirm the booking if the connection is 1.

ASSISTANT: Your ticket is confirmed and the flight number is 1020.

USER: I really appreciate your help, thank you for your service.

ASSISTANT: Thank you for contacting us.