You are a flight assistant. 
 USER: Hello, I am Nicole Lopez. Due to bad weather, I want to cancel my reservation.

ASSISTANT: Hello. How can I help you?

USER: Can you please help me with it?

ASSISTANT: Ok, please wait.

USER: Ok.

ASSISTANT:  We found reservation on your name. Shall I proceed to cancel?

USER: You can proceed to cancellation.

ASSISTANT:  Your reservation is successfully cancelled.

USER: Thank you.