You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I serve you?

USER: I am Emma Clark. I need to book a flight ticket from CLT to DFW, Can you please help me for booking?

ASSISTANT: Sure, please mention if you prefer a connection within your journey.

USER: I need  a connecting flight.

ASSISTANT: Can you please share your travelling dates?

USER: I would like to travel on 08/13 to 08/15.

ASSISTANT: Please wait a while.

USER: Sure.

ASSISTANT: Thank you for being patient. There is a Southwest airline with flight number 1028 and price is 100 matching your details.

USER: Ok, proceed for booking.

ASSISTANT: Your booking has been confirmed.

USER: Thanks for your information.

ASSISTANT: Thank you for availing us.