You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Kathleen Smith.

ASSISTANT: How can I assist you today?

USER: I am looking for a flight from IAH to PHX, can you help me with booking?

ASSISTANT: Sure, will you mention your travelling dates please?

USER: Sure, my trip dates are 08/31 and 09/02.

ASSISTANT: Please give me a moment.

USER: Sure, take your time.

ASSISTANT: Thanks for waiting, there is a flight with price 100 and the connections 1 is available. Shall I confirm your ticket?

USER: Yes, you can confirm it.

ASSISTANT: Your ticket is booked. The flight number is 1020 and the airline is JetBlue.

USER: Thanks for your response and service.

ASSISTANT: Welcome, have a great day.