You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I support you?

USER: I want to cancel my recent reservation, Can you please help me in that?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: May I know your good name please?

USER: My name is Donna Hernandez.

ASSISTANT: Please stand by.

USER: Sure.

ASSISTANT: Thanks for your time, we found a reservation in your name and it has been cancelled successfully.

USER: That was nice and fast. Thank you.

ASSISTANT: Thank you for choosing us.