You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: I have to attend a Live Concert at Charlotte, could you please help me with booking a flight ticket from SEA to CLT?

ASSISTANT: Sure, let me know your trip dates?

USER: I would like to depart on Jan 9th and return on Jan 11th.

ASSISTANT: Do you have any connection limit?

USER: I have no preferences.

ASSISTANT: Can I know your name?

USER: I am Anthony Jones.

ASSISTANT: We found a Southwest airline with flight number 1010 and fare 100 and class is economy. Shall I proceed?

USER: Please confirm the booking.

ASSISTANT: Your flight ticket has been reserved.

USER: I really appreciate your help, thank you for your service.

ASSISTANT: Thank you for reaching us.