You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I aid you today?

USER: I am Laura King. My cricket match has been postponed due to heavy rains. Can you please cancel my recent reservation?

ASSISTANT: Sure. Please standby.

USER: Ok.

ASSISTANT: We found that there was no reservation found on your name.

USER: Not a problem. Thanks for your kind response.

ASSISTANT: Thank you for connecting us.