You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I guide you today?

USER: I am Steven Robinson. I want to book a flight ticket from LAS to MSP. Could you help me in booking?

ASSISTANT: Ok, may I know your planned journey dates?

USER: My travelling dates are from May 03 - 05.

ASSISTANT: Steven Robinson, do you need a direct flight?

USER: Yes, I need a direct flight.

ASSISTANT: Sorry to say, there are no flights available on your mentioned dates.

USER: That's ok, no problem.

ASSISTANT: Thank you for approaching our agency.

USER: Thank you.

ASSISTANT: Have a nice day.