You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I oblige you today?

USER: Please help me to cancel my recent reservation.

ASSISTANT: Sure,may I know your good name?

USER: My name is Sarah Garcia.

ASSISTANT: Please hold a moment.

USER: Ok.

ASSISTANT: Thank you for waiting, there is a reservation found with the given name and it has been cancelled.

USER: Thank you for your help.

ASSISTANT: Thank you.