You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you?

USER: I want to cancel my reservation as my father already done a reservation for me. Can you please help me in cancelling?

ASSISTANT: Sure, please wait for few minutes, let me check and revert you.

USER: My name is Rachel Evans.

ASSISTANT: I found a reservation, shall I proceed with cancelling?

USER: Yes, please cancel.

ASSISTANT: Your reservation has been cancelled.

USER: Thanks a lot.

ASSISTANT: Thank you, for reaching us.