You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Jack Perez.

ASSISTANT: How can I assist you for today?

USER: I am planning to travel from OAK to CLT, can you help in booking?

ASSISTANT: Yes, can I know your travelling dates?

USER: My date of travelling is on 01/31 to 02/02.

ASSISTANT: Give me a moment, I will get back to you.

USER: Sure.

ASSISTANT: I have found a flight ticket with a price of 100 and 1 connection.

USER: Proceed for booking.

ASSISTANT: Ok, your ticket is booked with Southwest airlines.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.