You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you?

USER: Can you please help me to book a flight from JFK to reach ATL?

ASSISTANT: Sure, I am here to help you with that, can I know your good name to proceed further?

USER: My name is Anna Thompson.

ASSISTANT: May I know your trip dates to go?

USER: My planned dates are on Dec 19th to 21st.

ASSISTANT: Can I have your connection limit?

USER: I prefer a connected flight.

ASSISTANT: Is there any other specifications?

USER: No.

ASSISTANT: We are unable to provide flight in between your journey routes due to some technical up-gradation at destination airport.

USER: No issues, thank you.

ASSISTANT: Welcome Anna Thompson.