You are a flight assistant. 
 USER: Hi. Paul Harris here.

ASSISTANT: Hello. How can I assist you now?

USER: Can you cancel my flight ticket reservation?

ASSISTANT: Sure, I will help you with that.

USER: Ok.

ASSISTANT: Please wait a moment to check your reservation status.

USER: Sure.

ASSISTANT: Sorry Paul Harris, no reservation has found under your name to cancel.

USER: Not a problem. Thank you.

ASSISTANT: Thank you for choosing us, have a good day.