You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you with?

USER: My name is Ashley Martinez, I want to cancel my recent reservation.

ASSISTANT: OK, we are here to help you. Please give me a moment, I will check the status and revert back to you.

USER: Sure.

ASSISTANT: Thank for being patient, we did not find any reservations matching your details.

USER: Thanks for your valuable information, I appreciate your service.

ASSISTANT: Thank you for choosing us, have a good day.