You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Raymond Gonzalez. I just wast to cancel my recent reservation, as my parents are not allowing to travel with my friends on my birthday. Can you please help me?

ASSISTANT: Sure Raymond, I will help you with cancelling, please hold on for a moment to check your reservation status.

USER: Sure, I will stand by.

ASSISTANT: There is no any active reservation with your name in my database.

USER: No issue, thank you.

ASSISTANT: Thank you for reaching us.