You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: My holiday trip has been cancelled. So, I would like cancel my recent reservation. Can you please help me with that?

ASSISTANT: Sure, may I know your name?

USER: Sure, my name is Charles Moore.

ASSISTANT: Sorry, there is no reservation found under your name.

USER: Ok, no issues. My brother might have cancelled my reservation.

ASSISTANT: Thank you for opting us.

USER: Anyways, thank you for checking.