You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I have some personal matters that need fixing so I need to cancel my recent reservation. Can you please help me in that?

ASSISTANT: Sure, please help me with your good name?

USER: My name is Kevin Lee.

ASSISTANT: Ok, please wait for few minutes.

USER: Sure.

ASSISTANT: We found a reservation on your name, can I proceed with cancellation?

USER: Yes, you can proceed.

ASSISTANT: Your recent reservation was cancelled.

USER: Thank you.

ASSISTANT: Thank you for reaching us.