You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Susan Lewis.

ASSISTANT: How may I help you?

USER: I want to book a flight ticket to take a part in flower festival at NC-CLT from PA-PHL. Can you help me?

ASSISTANT: Sure, may I know your travelling dates?

USER: 02/01 and 02/03 are my travelling dates.

ASSISTANT: The Delta airlines are providing a flight ticket having a connection limit 1. Can I proceed?

USER: You can reserve it.

ASSISTANT: Yes, your ticket is confirmed with the flight number 1013.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us. Have a great journey.