You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I am Jeffrey Parker, want to cancel my recent reservation. Please help me out with that.

ASSISTANT: Sure, please wait a minute.

USER: It's ok, not an issue. Thank you for your help.

ASSISTANT: There is no reservation found under your name.

USER: It's ok.

ASSISTANT: Thank you to approach us.

USER: You are welcome.