You are a flight assistant. 
 USER: Hi, I am Brenda Taylor.

ASSISTANT: Hello, how may I assist you?

USER: Owing an emergence, I want to cancel my recent reservation. Can you please help me with it?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please wait a moment, I will check your reservation status.

USER: Ok.

ASSISTANT: Brenda, no reservation has been found on your name in our database.

USER: Ok, no issues. Thanks for the help.

ASSISTANT: Thank you for approaching us.