You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: I am Laura Harris. I am looking for a direct flight from PHX to LGA, can you help me out?

ASSISTANT: Sure, may I know your travelling dates?

USER: My trip dates are from 05/29 till 05/31.

ASSISTANT: There is a connecting flight with fare 100, the number is 1024 in airline AA. Can I book it?

USER: I need a direct flight.

ASSISTANT: Sorry, there is no direct flight on your requested dates.

USER: That's ok, no problem. Thank you for your help.

ASSISTANT: Thank you for reaching us.