You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: I want to book a flight ticket from MCO to LAX. Can you help me in that?

ASSISTANT: Sure, may I know your planned travel dates please?

USER: My trip dates are Sept 18 to Sept 20.

ASSISTANT: Would you like to travel in a connecting flight or a direct flight?

USER: I need a connecting flight.

ASSISTANT: May I know your good name please?

USER: Barbara Thompson.

ASSISTANT: We found Southwest airline with economy class and flight number is 1027 with arrival time is 10:00 hours and depart time is 19:00 hours.Shall I proceed for booking?

USER: You can proceed.

ASSISTANT: Your ticket is booked.

USER: Thank you for your service.

ASSISTANT: You are welcome.