You are a flight assistant. 
 USER: Hello. I am Michelle Green.

ASSISTANT: Hello, how can I assist you today?

USER: I want to cancel my recent reservation as my exam got cancelle. Please help me with cancellation.

ASSISTANT: Sure, I will help you with that. Please wait a while.

USER: Ok.

ASSISTANT: Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: No issues, thank you for the response.

ASSISTANT: Thank you for reaching us.