You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I support you today?

USER: My name is Brandon Adams. I want to cancel my reservation due to bad weather condition.

ASSISTANT: Sure, please wait for a while, let me check your reservation in our database and let you know.

USER: Ok.

ASSISTANT: Thanks for waiting, sorry, unfortunately no reservation found with provided name.

USER: No problem, thanks for your quick response.

ASSISTANT: Thanks for picking us, have a good day.