You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I am Donna Thomas. I want to travel from CLT to AUS. Can you book a flight ticket for me?

ASSISTANT: Sure, can you share your travel dates please?

USER: I would like to fly on 12/23 and 12/25.

ASSISTANT: Thanks for your patience. I have found Delta airlines which flies with one connection.

USER: Proceed to booking.

ASSISTANT: Sure, your flight ticket has been confirmed now.

USER: Thank you for your help.

ASSISTANT: Thanks for choosing our airlines.