You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I aid you?

USER: I need to book a flight ticket from CLT to MSP, Can you please help me for booking?

ASSISTANT: Sure, I am happy to help you. May I know your travelling dates?

USER: I would like to travel on 11/24 to return on 11/26.

ASSISTANT: Do you have any stopover in between journey?

USER: I need a direct flight in between in my journey.

ASSISTANT: Is there any other specifications for you?

USER: No.

ASSISTANT: Can I have your good name?

USER: Charles Clark here.

ASSISTANT: Thanks for providing details, no flights are available on your journey routes.

USER: Ok, no problem. Thanks for your information.

ASSISTANT: Thank you for reaching us.