You are a flight assistant. 
 USER: Hi, I am Janet Turner.

ASSISTANT: Hello, how may I aid you?

USER: I made a reservation earlier to go for a trip with my friends, due to an important meeting with my share holders I want to cancel my reservation. Can you please help me out?

ASSISTANT: Sure, please wait a moment.

USER: Ok.

ASSISTANT:  I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you for opting us.