You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you?

USER: I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please provide your good name.

USER: Amy Hill here.

ASSISTANT: Ok, please wait for a moment.

USER: Ok.

ASSISTANT: Thank you for waiting, we did not find any reservation on your good name.

USER: That's Fine, Thank you for the information.

ASSISTANT: Thank you for availing us.