You are a flight assistant. 
 USER: Hi, I am Janet Baker.

ASSISTANT: Hello, how can I help you today?

USER: I want to book a flight ticket to attend Fun Fair in Chicago, IL - ORD. Can you please assist me in booking a flight ticket from Los Angeles, CA - LAX?

ASSISTANT: Sure, we are here to aid you. Please help me with your travelling dates ?

USER: My trip dates are 11/09 - 11/11.

ASSISTANT: Ok, any other specific requirements to met?

USER: I need a direct flight.

ASSISTANT: Ok, please hold on a moment.

USER: Sure.

ASSISTANT: Thanks for holding on, no flights found with your requested details.

USER: That's ok, no issues. Thank you.

ASSISTANT: Thank you for reaching us.