You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: I want cancel my recent reservation due to postpone of my exams. Can you help me with that?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: To proceed further, please provide your name.

USER: Ruth Green here.

ASSISTANT: Ok, please give me a minute, I will check the reservation on your name and revert to you.

USER: Sure.

ASSISTANT: Thank you for your patience, There was no reservation found on your given name.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for reaching us.