You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: I made a reservation earlier this week to attend an interview but due to some technical issues it got postpone, so I need to cancel my ticket. Can you help me with this?

ASSISTANT: Sure, kindly share your name.

USER: I am Helen Garcia.

ASSISTANT: Please wait a moment.

USER: Ok.

ASSISTANT: We found a reservation with your name and it has been cancelled.

USER: Ok, thank you for your help.

ASSISTANT: Thanks for reaching us.