You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I support you today?

USER: I made a earlier reservation to attend a get together party with friends, due to some problems it got postponed. Can you please help me with changing my reservation?

ASSISTANT: Sure, may I know your good name?

USER: My name is Gregory Hill.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: Sorry to say that, no reservation was found with your good name.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: Thank you for reaching us.