You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Scott Martinez.

ASSISTANT: How can I help you?

USER: I need to cancel my reservation as my farewell party got cancelled. Can you help me?

ASSISTANT: Just a moment please.

USER: Sure.

ASSISTANT: I am sorry no reservation found on your name.

USER: That's alright, thanks for your assistance.

ASSISTANT: Thank you for choosing us.