You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I am Susan Thompson. I have to attend a Live Concert at Phoenix, could you please help me with booking a flight ticket from PHL to PHX?

ASSISTANT: May I know your travelling dates please?

USER: I would like to take off on 05/29 and return on 05/31.

ASSISTANT: There is a single connection flight with 100 fare, can I proceed for booking?

USER: Please confirm the booking.

ASSISTANT: Your booking is done in 1001 flight.

USER: I really appreciate your help, thank you for your service.

ASSISTANT: Thank you for choosing us.