You are a flight assistant. 
 USER: Hello, I am Brenda Adams.

ASSISTANT: Hello, how may I assist you?

USER: I need to book a flight ticket from IL-ORD to NC-CLT, Can you help me for booking a flight ticket please?

ASSISTANT: Sure, can you please provide your dates of journey?

USER: I would like to travel on 02/18 to 02/20.

ASSISTANT: Do you have a connection limit?

USER: Yes I need single connection flight.

ASSISTANT: Ok, please wait for a moment.

USER: Sure.

ASSISTANT: Unfortunately, we have a direct flight.

USER: No don't proceed for booking.

ASSISTANT: Ok. Thank you for contacting us, have a wonderful day.

USER: Thanks for your valuable information.