You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Samantha Roberts.

ASSISTANT: What service that you are looking from our agency?

USER: I would like to book a ticket from HOU to CLT, can you please help me out?

ASSISTANT: Sure, I am glad to help you with that. Can you please provide your planned dates of travelling?

USER: I am travelling on these dates 09/30 and 10/02.

ASSISTANT: Please wait a moment to check the flights in your route.

USER: Sure.

ASSISTANT: Based on your information, I have found a flight with 0 connections with the fare of 200 provided by AA airlines. Shall I proceed with this?

USER: Make sure my connection limit is 1.

ASSISTANT: At present only direct flights are available for your route. If you are ok with it, please inform us.

USER: Ok no problem, thank you for your services.

ASSISTANT: Thank you for reaching us, have a great day.