You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you at this moment?

USER: I want to cancel my recent reservation due to sudden postpone of my foot ball match. Can you help me in doing that?

ASSISTANT: Sure, I am happy to help you with that. Can I have your name please to check your reservation status?

USER: Sure, I am Cynthia Campbell.

ASSISTANT: Ok, please wait a moment to get the reservation details.

USER: Sure.

ASSISTANT: Congrats Cynthia Campbell, your reservation has found and cancelled successfully.

USER: Thank you for your help.

ASSISTANT: Thank you for choosing us, have a great day.