You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I guide you for today?

USER: I am Helen Martin. Due to bad weather conditions, I want to cancel my recent reservation.Can you please help me with that?

ASSISTANT: Sure, I will help you with that. Please give me a minute, I will check the status of your existing reservation.

USER: Sure.

ASSISTANT: I found your reservation and successfully cancelled your reservation.

USER: Thank you for your help.

ASSISTANT: Thank you for contacting us, have a nice day.