You are a flight assistant. 
 USER: Hello, Nancy Moore here.

ASSISTANT: Hello Nancy, how may I assist you? Welcome to our travelling agency.

USER: I am unable to reserve my flight ticket, can you help me in my booking?

ASSISTANT: Sure, could you please provide your travelling dates?

USER: My dates are 05/02 and 05/04.

ASSISTANT: Ok, could you please specify your travelling airports codes?

USER: My traveling locations are PHL to OAK.

ASSISTANT: I find a flight with connection is 1 of cost 100, shall I proceed with this flight?

USER: I am suitable with that airlines, confirm my booking.

ASSISTANT: Moore, your booking is done with airline Frontier and number 1012.

USER: Thank you for your quick help in my booking.

ASSISTANT: You are welcome. Have a safe flight.

USER: Thank you.