You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello,.

USER: I am Christine Miller.

ASSISTANT: How may I support you?

USER: I want a flight with 1 connection. Can you help me out in booking?

ASSISTANT: Sure, can you provide your journey dates?

USER: I want to attend my convocation at Emerson College 07/15. So my journey dates are from 07/14 to 07/16.

ASSISTANT: may I know your journey code?

USER: My airport codes are from PHL to BOS.

ASSISTANT: Ok, please wait for a minute.

USER: Ok.

ASSISTANT: Thank you for waiting , there is a flight matching your requirements with number 1020 and Southwest as airline. Shall I go with booking?

USER: Sure, reserve my seat.

ASSISTANT: Your booking is done.

USER: Thank you for your kind help.

ASSISTANT: Thank you for availing us.