You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.

ASSISTANT: Sure, we are here to help you. May I know your name?

USER: Yes, my name is Eric Smith.

ASSISTANT: Ok, wait for some time I will check and get back to you.

USER: Sure, take your own time.

ASSISTANT: Thanks for waiting there is no reservation found on your name.

USER: Oh! That's ok, thank you for giving the information.

ASSISTANT: Thanks for approaching us.