You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you?

USER: Can you please help me in booking my flight ticket from AUS to PHX?

ASSISTANT: Sure, We are here to help you. Can I know your travelling dates?

USER: My travelling dates are Sept 27 and Sept 29.

ASSISTANT: Do you need any break?

USER: I need connecting flight.

ASSISTANT: Is there any other requirements?

USER: No.

ASSISTANT: May I know your name?

USER: Myself Angela Parker.

ASSISTANT:  We are unable to provide flight in between your journey routes due to some technical up-gradation at destination airport.

USER: Ok, fine thank you for your information.

ASSISTANT: Thank you for reaching  us.