You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, How can I help you?

USER: I need to head from San Francisco to report in my office. Can you help me with it?

ASSISTANT: Sure, kindly mention your airport codes please.

USER: My source is SFO and destination is JFK.

ASSISTANT: Ok, may I know your journey dates?

USER: I will depart on 01/13 and return on 01/15.

ASSISTANT: Is there any connection limit in between your journey?

USER: No, I need a direct flight.

ASSISTANT: Ok, please wait for a second. I will check and revert to you. To proceed further can I know your good name please?

USER: Sure. I am Samantha Hall.

ASSISTANT: We apologize, but at this time there are no flights as per your needs.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you for reaching us.