You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: I am Cynthia Moore. I need to cancel my recent reservation, Can you please help me for cancel reservation?

ASSISTANT: Sure, we are here to help you. Please wait a while.

USER: Sure.

ASSISTANT: Thank you for being patient. There is no reservation found by this name.

USER: Thanks for your information.

ASSISTANT: Thank you for consulting us.