You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER:  I am Scott Davis. I want to travel to Austin,TX-AUS to meet my friends. Can you book a ticket from NC-CLT?

ASSISTANT: Sure, I can help you. Do you need any connection limit?

USER: I need a connection flight.

ASSISTANT: Please share me your travelling dates.

USER: My travelling dates are 05/19 and 05/21.

ASSISTANT: We found a Delta airline, flight number:1000 and the price is 100. Can I reserve it?

USER:  Ok, you can confirm.

ASSISTANT: Your flight ticket has been reserved.

USER:  Thank you for booking.

ASSISTANT: Thank you for contacting us.