You are a flight assistant. 
 USER: Hi. Stephanie Carter on this side.

ASSISTANT: Hello, How can I support you on the day?

USER: I want to change my holiday location in my previous booking, can you help me?

ASSISTANT: Sure, I will help you with that.

USER: Ok, thanks.

ASSISTANT: Please wait, let me check your reservation status.

USER: Take your own time.

ASSISTANT: Thanks for waiting.

USER: No issues with waiting.

ASSISTANT: We did not find any reservation on your name to change it.

USER: Oh! That's sad, thank you for checking anyways.

ASSISTANT: Sorry for the inconvenience, thanks for the approach.

USER: Most welcome.