You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Alexander Hernandez.

ASSISTANT: How can I serve you today?

USER: I want to book a ticket from SFO to MSP for this weekend, can you help me in booking?

ASSISTANT: Could you please provide me your travel dates?

USER: My travel dates are 12/11 and return on 12/13.

ASSISTANT: Wait for a moment.

USER: Sure.

ASSISTANT: JetBlue airlines with 1 connection is available for you.

USER: Please proceed for booking.

ASSISTANT: Your ticket is reserved with flight number 1020.

USER: Thank you for your help.

ASSISTANT: Thank you for choosing our agency.