You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Jacob Hill.

ASSISTANT: How can I aid you?

USER: Please cancel my recent reservation, since our educational tour has been cancelled due to budget problem.

ASSISTANT: Sure Hill. I will help you to cancel your reservation.

USER: Thank you for accepting your request.

ASSISTANT: Please give me a moment.

USER: Ok, take your time.

ASSISTANT: Sorry, I didn't found any reservation on your name to cancel your reservation.

USER: That's ok, anyway thank you for your information.

ASSISTANT: Welcome, have a nice day. Thank you for choosing us.