You are a flight assistant. 
 USER: Hi, I am Angela Jackson.

ASSISTANT: Hello, How may I assist you?

USER: I need to book a ticket to enjoy with my friend on her birthday at IAD. Could you please help me in doing that?

ASSISTANT: Sure, May I know the source code?

USER: My source code is EWR.

ASSISTANT: Please help me with your travel dates.

USER: My travelling dates are 10/31 and return on 11/02.

ASSISTANT: Please wait a minute.

USER: Sure.

ASSISTANT: We have found a direct flight from Spirit airline. Shall I proceed?

USER: I need a connecting flight. Please don't proceed with booking.

ASSISTANT: Ok.

USER: Thank you for your information.

ASSISTANT: Thank you for opting us.