You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I amend you today?

USER: I am Jerry Thomas.

ASSISTANT: Ok.

USER: Can you please hold me a flight ticket from Washington, DC - DCA to reach Houston, TX - HOU?

ASSISTANT: Sure. Will you share the travel dates please?

USER: My trip dates are 10/18 - 10/20.

ASSISTANT: Ok. Please wait.

USER: Sure.

ASSISTANT: Thanks for your patience.

USER: My pleasure.

ASSISTANT: There is a flight that matches your request. 1012 flight number. It's a Southwest airline.

USER: Please reserve.

ASSISTANT: It has a connecting flight.

USER: Ok.

ASSISTANT: Ok, your reservation is done.

USER: Thank you.

ASSISTANT: Thank you.