You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you at this moment?

USER: Can you aid me book a ticket from CLT to OAK?

ASSISTANT: Sure, I am here to help you. Can you please provide your journey dates?

USER: My trip dates are Oct 14 and Oct 16 respectively.

ASSISTANT: Do you have any connection limit preference?

USER: Make sure that connection limit is 1.

ASSISTANT: Do you have any other specifications for this trip?

USER: No.

ASSISTANT: May I know your good name please?

USER: Ryan carter here.

ASSISTANT: Southwest Airlines is providing connecting flight on this route with a ticket fare of 100 and flight departs at 11:00 hours and arrives at 8:00 hours, shall I book your ticket in this flight?

USER: Please proceed for booking.

ASSISTANT: Ryan carter, your ticket is booked in economy class of flight number 1016.

USER: Thank you.

ASSISTANT: You are welcome and have a safe journey.