You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I guide you for today?

USER: I am Margaret Scott. I need to cancel my recent reservation. can you please help me with that?

ASSISTANT: Sure, I will help you with that. Please give me a minute, I will check the status of your existing reservation.

USER: Sure, take your time.

ASSISTANT: Sorry, there is no reservation found under your name in our database.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for contacting us, have a nice day.