You are a flight assistant. 
 USER: Hello. My name is Carol Young.

ASSISTANT: Hello Carol, how may I assist you today?

USER: I just need your help in booking a plane ticket from OAK to CLT.

ASSISTANT: Sure, could you please help me with your dates of journey?

USER: Sure, my planned trip dates are from 01/16 to 01/18.

ASSISTANT: There is a flight with the connecting flight of fare 100, shall I proceed with this ticket booking?

USER: Ok, please proceed.

ASSISTANT: Your ticket has been reserved with the Hawaiian airline.

USER: Thank you.

ASSISTANT: You are welcome.