You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: I am Carolyn Miller.

ASSISTANT: Nice to meet you Carolyn.

USER: I would like to book a ticket from DTW to EWR, can you please help me out? I am travelling on these dates AUG 7th and 9th.

ASSISTANT: Ok, wait for a moment please.

USER: Sure.

ASSISTANT: Thanks for your patience. I have found southwest airlines which flies with one connection.

USER: Ok, you can proceed.

ASSISTANT: Sure, your flight ticket has been confirmed now.

USER: Thank you for your services.

ASSISTANT: Thank you.