You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, may I know how best I can help you today?

USER: Due to heavy rain cricket match was postponed, so I need to cancel my recent reservation. Can you help me out?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please wait a minute I will get back to you. May I know your name please?

USER: Robert Thompson is my name.

ASSISTANT: Thank you for providing your name. Sorry to say no reservation found on your name.

USER: No worries at all, thank you for the information.

ASSISTANT: Thank you for reaching us, have a nice day.