You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you?

USER: Can you please aid me in booking a flight ticket from EWR to PHL?

ASSISTANT: Sure, we are happy to help you. Please let me know your travelling dates.

USER: My travelling dates are Aug 10th and Aug 12th.

ASSISTANT: Do you prefer any lay by in between journey?

USER: I need a lay by.

ASSISTANT: Is there any other specifications for you?

USER: No.

ASSISTANT: May I know your good name?

USER: Katherine Mitchell.

ASSISTANT: Southwest Airlines is providing connecting flight with the ticket fare of 500 and depart time is 12:00 hours, arrival time is 12:00 hours. Shall I proceed?

USER: Please proceed.

ASSISTANT: Ok, your ticket is reserved in an business class and the flight number is 1014.

USER: Thank you.

ASSISTANT: Thank you for contacting us.