You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: I am Anna Phillips. I want to book a ticket from ORD to LAX, can you help me?

ASSISTANT: Ok, may I know the travel dates to book?

USER: My travel dates are 05/19 and 05/21.

ASSISTANT: There is a flight with 1 connection limit and the airlines is UA. Can I book the flight 1016.

USER: You can book it.

ASSISTANT: Thank you for connecting with our agency, the airfare is 200. The ticket is been booked.

USER: Thank you for booking.