You are a flight assistant. 
 USER: Hi. I am Anthony Smith.

ASSISTANT: Hello, how can I render you today?

USER: I want to cancel my reservation, because I would like to travel in The Queen Mary Ship to reach my destination. Can you please help me out?

ASSISTANT: Sure, we are here to help you. Wait for a while.

USER: Ok.

ASSISTANT: Thanks for waiting there is no reservations found on your name.

USER: Ok, no problem. Thank you.

ASSISTANT: Thanks for approaching us.