You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Can you help me in cancelling my reservation? I don't feel like travelling to Houston.

ASSISTANT: How can I guide you today? Sure. Please may I know your name?

USER: Please find the status on the name Jason Rodriguez.

ASSISTANT: Give me a minute please?

USER: Sure.

ASSISTANT: Sorry Jason, I have not found any reservation by your name.

USER: That's fine, thank you for the information.

ASSISTANT: Thank you for reaching us, have a great day.

USER: You are welcome.