You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?

ASSISTANT: Sure, we are perky to help you. Can you share your good name?

USER: My name is George Nelson.

ASSISTANT: Please be on hold.

USER: Ok.

ASSISTANT: We found a reservation on your name. As per your request it has been cancelled.

USER: Thanks for helping me.

ASSISTANT: Thank you for availing us.