You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: This is Sharon Lopez from Houston. I would like to fly from IAH to PHX, can you please aid me in making an airline reservation?

ASSISTANT: Sure, let me know your travel dates?

USER: My travelling dates are Dec 11th and Dec 13th.

ASSISTANT: May I know your connection limit?

USER: I need a single connection.

ASSISTANT: Is there any class preference?

USER: I prefer to travel in an economy class.

ASSISTANT: May I know your good name?

USER: I already mentioned above.

ASSISTANT: We found a connecting flight 1020 in American airline with fare 200 and class is economy. Shall I proceed?

USER: Please reserve it.

ASSISTANT: Your booking has been confirmed.

USER: Thank you for your assistance.

ASSISTANT: Thank you for reaching us.