You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: I need to cancel my reservation as my meeting got cancelled due to some technical issues, can you please help me in cancellation?

ASSISTANT: Sure, I am mirthful to help you with that. Can you please share your name?

USER: I am Paul Green.

ASSISTANT: Please hold on fora while.

USER: Sure.

ASSISTANT: Sorry, no reservation found on your name in our database.

USER: That's ok, not an issue. Thank you.

ASSISTANT: Thank you for reaching us, have a nice day.