You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Emma Perez here.

ASSISTANT: How may I assist you?

USER: I need your help to make a flight reservation from MCO to SFO?

ASSISTANT: Perez, when would you like to travel?

USER: My trip dates are 10/12 and 10/14.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: There is a flight with Hawaiian airlines and the ticket fare is 100. Shall I proceed with this?

USER: You can proceed.

ASSISTANT: Perez, your ticket is reserved in economy class with the flight-1016.

USER: Thanks for your help.

ASSISTANT: You are most welcome, thank you Perez for contacting us.