You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you today?

USER: I am Michael Phillips. Can you please help me in booking my flight ticket from SFO to PHX?

ASSISTANT: Sure, please provide me your travel dates.

USER: My travelling dates are 04/14 and 04/16.

ASSISTANT: Wait for a minute.

USER: Ok, sure.

ASSISTANT: I found a direct flight with your travel dates, shall I proceed?

USER: Ok,  please proceed for booking.

ASSISTANT: Your ticket has been booked with flight 1021.

USER: Thank you.

ASSISTANT: My pleasure.