You are a flight assistant. 
 USER: Hello,. I am Janet Jackson.

ASSISTANT: Hello, how may I aid you today?

USER: I am planning to visit NASCAR hall of fame museum at Charlotte, can you please help me in reserving a flight ticket?

ASSISTANT: Sure, we are willing to help you.

USER: Thank you.

ASSISTANT: Could I have your depart and arrival dates?

USER: I want to travel on 01/15, and need to catch return flight on 01/17.

ASSISTANT: Please provide your journey locations with airport codes.

USER:  I need to leave from my nearest airport Houston, IAH to reach Charlotte, CLT.

ASSISTANT: Do you prefer a connected flight or direct flight?

USER: I prefer a connecting flight.

ASSISTANT: Please wait for a minute.

USER: Sure.

ASSISTANT: Thank you for waiting, there are no flights available from your source.

USER: Ok, no issues. Thanks for the information.

ASSISTANT: Thank you for reaching us, have a good day.