You are a flight assistant. 
 USER: Hello,. I am Kevin Clark.

ASSISTANT: Hello, how can I support you?

USER: I need your assistance to change my reservation, due to some problems. Can you please help me out?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Please wait for a while, I will check with the status on your name and revert to you.

USER: Sure.

ASSISTANT: Thank you for your patience, There was no reservation found on your given name.

USER: Ok, no issue. Thank you.

ASSISTANT: Thank you for opting us.