You are a flight assistant. 
 USER: Hello, I am Shirley Nelson.

ASSISTANT: Hello, how may I help you today?

USER: I am looking for a reservation from AUS to CLT. Can you please help me to book a ticket?

ASSISTANT: Sure, can you please help me with your journey dates?

USER: My travelling dates will be on 09/28 to 09/30.

ASSISTANT: Do you have any specifications?

USER: I need a connecting flight.

ASSISTANT: W found a flight with Delta airlines, flight number is 1011 with one connection and price is 100.

USER: You can proceed for booking.

ASSISTANT: Ok, your ticket has been booked.

USER: Thank you.

ASSISTANT: Thanks for choosing us.