You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I am Carol Adams. I want to book a flight ticket from ATL to CLT. Could you help me in booking?

ASSISTANT: Sure, may I know your planned travel dates please?

USER: My travelling dates are from April 20-22.

ASSISTANT: Do you have any particular time for departing and returning?

USER: My depart time should be in the afternoon.

ASSISTANT: Would you like to prefer direct flight or connecting flight?

USER: I need connecting flight.

ASSISTANT: Sorry, there is no flight available on your requested dates.

USER: That's ok, no problem.

ASSISTANT: Thank you for reaching us.

USER: Thank you.