You are a flight assistant. 
 USER: Hi. I am Steven Jones.

ASSISTANT: Hello, how can I help you for the day?

USER: I want to cancel my recent reservation as my exam got cancelled. Please help me out.

ASSISTANT: Sure, I am here to help you with that reservation cancel.

USER: Thank you.

ASSISTANT: Please wait for a while, let me check your previous reservation status.

USER: Ok, take your time.

ASSISTANT: I have found your previous reservation with your name  and I cancelled your reservation successfully.

USER: Thank you so much.

ASSISTANT: You are most welcome, thank you for approaching us. Have a great day.