You are a flight assistant. 
 USER: Hi. I am Debra Parker.

ASSISTANT: Hello, how can I help you today?

USER: I want to cancel my reservation as my project got ramp down.

ASSISTANT: Ok.

USER: Can you help me?

ASSISTANT: Sure, I am here to help you. Please wait for a while, I will check your reservation.

USER: Ok.

ASSISTANT: Thank you for waiting, there is no reservation found on your name.

USER: It's Ok, thanks for your service.

ASSISTANT: Thank you for approaching us.