You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you today?

USER: I need to cancel my reservation as my project got ramp down. Can you please help me?

ASSISTANT: Sure, on which name your previous flight ticket has been reserved?

USER: it was made by the name Elizabeth Taylor formerly.

ASSISTANT: Please wait a moment.

USER: Sure, I will.

ASSISTANT: There is no reservation found with your given name.

USER: Ok fine, thanks for your response.

ASSISTANT: Thank you for opting us.