You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. What help that I can assist your right now?

USER: I want to cancel my reservation, so please help me in the cancellation.

ASSISTANT: Sure, we are happy to help you with flight ticket cancellation process. Can I know your name for checking purpose?

USER: Myself Cynthia Miller.

ASSISTANT: Please give me a moment.

USER: Ok.

ASSISTANT: I have found your reservation in our data base, can I cancel it?

USER: You can proceed to cancellation.

ASSISTANT: Your previous flight ticket has cancelled successfully from my side.

USER: Thank you.

ASSISTANT: You are welcome and have a great day.