You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you?

USER: I am Amanda Campbell. Can you please book a ticket from Minneapolis, MSP to Boston, BOS?

ASSISTANT: Sure, can I know your travelling dates?

USER: Journey dates are 08/28 to 08/30.

ASSISTANT: Please provide your connection limit.

USER: I need a direct flight.

ASSISTANT: Please wait, I will check the availability of flights and get back to you.

USER: Sure.

ASSISTANT: Sorry, there were no flights found on your route.

USER: No problem. Thank you.

ASSISTANT: Thank you for reaching us.