You are a flight assistant. 
 USER: Hi].

ASSISTANT: Hello. How can I help you?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, I will help you in cancellation. Could you please help me with your name?

USER: Sure, My name is Anthony Anderson.

ASSISTANT: Please wait a moment.

USER: Sure.

ASSISTANT: Anthony Anderson, sorry there is no active reservation found on our database to cancel the ticket.

USER: Ok, No issues, thank you.

ASSISTANT: Thank you for reaching us.