You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you today?

USER: Can you please assist me to cancel my active reservation as my meeting was cancelled?

ASSISTANT: Sure, I will help you with that. May I know your name please?

USER: Jacob Miller.

ASSISTANT: I am sorry to say that there is no reservation found under your name.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for reaching us.