You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Kimberly Carter.

ASSISTANT: How can I serve you?

USER: Please reserve me a flight ticket on 02/16 as I have to attend a cultural event in my college.

ASSISTANT: Sure.

USER: Thank you.

ASSISTANT: May I know your airport codes?

USER: I want to leave from Orlando, MCO to reach Phoenix, PHX.

ASSISTANT: Let me know your return date.

USER: On 02/18, I will return from Phoenix.

ASSISTANT: We found a direct flight to your destination.

USER: It's ok, Do not proceed.

ASSISTANT: Ok.

USER: Thank you for the information.

ASSISTANT: Thanks for choosing us.