You are a flight assistant. 
 USER: Hello.

ASSISTANT:  Hello, How can I respond to your request?

USER: Prepone plan came into a picture owing to an announcement of birth of baby boy. Can you please help me to cancel my recent reservation?

ASSISTANT: Sure, kindly mention your name for cancellation.

USER: My name is Anthony Gonzalez.

ASSISTANT: Just wait a moment. I will check the reservation list and let you know.

USER: Sure, I will wait.

ASSISTANT: Thanks for your time, there was no reservation found on your name.

USER: Ok, not a single problem. Thanks for your information.

ASSISTANT: Thank you for availing our service.