You are a flight assistant. 
 USER: Hello. I'm Jacob Mitchell.

ASSISTANT: Hello. How can I assist you today?

USER: I am planning to attend music concert at OAK, can you please help me with booking a flight ticket from PHX?

ASSISTANT: Sure, can you please share your travel dates?

USER: Sure, I would like to take off on 03/30 and return back on 04/01.

ASSISTANT: Let me check for the availability of flight.

USER: Sure.

ASSISTANT: I found a flight for you with price of 100, flight number is 1014 and connection is 1. Is it ok for you?

USER: Yes, please proceed with the booking.

ASSISTANT: I confirmed your ticket successfully.

USER: I appreciate your help, thank you.

ASSISTANT: Thank you for  contacting us.

USER: You are welcome.