You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: I am Jessica Roberts. I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?

ASSISTANT: Sure, wait for a moment.

USER: Ok.

ASSISTANT: Sorry, we couldn't found any reservation on your in our database.

USER: That's ok. thank you.

ASSISTANT: Thank you for reaching us.