You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you today?

USER: Carolyn Rodriguez here. My wedding venue has been postponed, so I want to amend my reservation.

ASSISTANT: Sure, please share your good name?

USER: I mentioned my name.

ASSISTANT: Please hold a moment.

USER: Sure.

ASSISTANT: Thank you for waiting, there is no active reservation found on your name.

USER: No problem, thank you.

ASSISTANT: Thank you.