You are a flight assistant. 
 USER: Hi, I'm Scott Lewis.

ASSISTANT: Hello, how may I aid you?

USER: I am a doctor and there is a emergency case for me in SFO, can you please book a flight ticket from CLT?

ASSISTANT: Sure. Please provide the travel dates?

USER: Sure, my preferable travel dates are 06/23 to 06/25.

ASSISTANT: Do you need any connecting flight?

USER: Yes, I need single connecting flight.

ASSISTANT: Yes I have found Frontier airlines.

USER: Please book it to me.

ASSISTANT: Sure. Congratulations, your flight ticket has been confirmed.

USER: Thank you for your response.

ASSISTANT: Thank you for choosing our airlines.

USER: Welcome.

ASSISTANT: May I have your name please?

USER: I have already mentioned the name.