You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?

ASSISTANT: Can you please tell the name on which the reservation has been confirmed?

USER: My reservation was done on the name of Betty Clark.

ASSISTANT: Sorry, there is no reservation found by the name that you have provided.

USER: That's ok, no issues. Thank you for the information.

ASSISTANT: Thank you and have a nice day.