You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I guide you today?

USER: I am planning to attend a Tennis competition in Philadelphia PHL from CLT. Can you make a reservation for me?

ASSISTANT: Sure, let me know your travel dates?

USER: Ok, my itinerary dates are on Apr 23 and return on Apr 25.

ASSISTANT: May I know your connection limit?

USER: Yes, I need a single connecting flight.

ASSISTANT: Is there any other specifications?

USER: No.

ASSISTANT: Can I know your name?

USER: Ok, my name is Laura Williams.

ASSISTANT: We found a Delta airline with flight number 1011 and fare 100 with class is economy with one connection. Shall I proceed?

USER: Please proceed with the ticket booking.

ASSISTANT: Your flight ticket has been confirmed.

USER: Thank you for your help.

ASSISTANT: Thank you for opting us.