You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, How can I support you today?

USER: I need my recent reservation to get cancelled. My name is Joshua White.

ASSISTANT: Sure, we are gleeful to help you for cancellation. Please wait a moment.

USER: Sure.

ASSISTANT: Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: Thanks.

ASSISTANT: Thank you for opting us. Have a blissful day!.