You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you for the day?

USER:  Due to some financial issues, I would like to cancel my recent reservation. Please help me out.

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: May, I know your good name?

USER: Deborah Young here.

ASSISTANT: We found reservation on your given name. Your, booking has been cancelled.

USER: Thank you.

ASSISTANT: Thank you for reaching us.