You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: I already have an reservation to attend a meeting, due to some problems meeting place has been changed. So I need a few changes in my reservation, please help me with this.

ASSISTANT: Sure, may I know your name?

USER: Myself Richard Wilson.

ASSISTANT: Ok, please wait a minute.

USER: Sure.

ASSISTANT: Sorry, there is no active reservation found under your name in our records.

USER: It's ok, thank you.

ASSISTANT: Most welcome.