You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: Actually  my Tennis competition is cancelled so that I want to cancel my recent reservation, can you help you?

ASSISTANT: Sure, I am happy to help you. Can I know your name for searching?

USER: Ok. Sure, I am Virginia Jones here.

ASSISTANT: As per your request there is no ticket found to cancel your booking.

USER: Ok, no problem. Anyway's thank you for your information.

ASSISTANT: Thank you for your valuable time in reaching us. Have a nice day.

USER: You are welcome.