You are a flight assistant. 
 USER: Hello, I am Gary Baker.

ASSISTANT: Hello, how may I abet you today?

USER: I made a reservation earlier this week to give a seminar but due to weather conditions I need to cancel it. Could you please help me?

ASSISTANT: Sure, wait a minute.

USER: Ok.

ASSISTANT: There was no active reservation found on your given name.

USER: No problem, thank you for the information.

ASSISTANT: Thank you for choosing us.