You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you?

USER: I need to travel from JFK to ATL, can you help me?

ASSISTANT: Sure, We are here to help you. Can I know your travelling dates?

USER: My travel dates are 11/23 and 11/25.

ASSISTANT: Do you need any break?

USER: I need a connecting flight.

ASSISTANT: May I know your name?

USER: I am Shirley Edwards.

ASSISTANT: Is there any other specifications?

USER: No.

ASSISTANT: Please be on hold for sometime, as I can check a flight for your journey with the best airlines.

USER: Sure.

ASSISTANT: We found a connecting flight with an UA airlines, flight number:1027.

USER: Yes, proceed.

ASSISTANT: Your flight ticket has been reserved with an economy class.

USER: Thank you.

ASSISTANT: Thank you for reaching us.