You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: I just want to cancel my reservation because of my busy schedule cannot travel on that day.

ASSISTANT: Sure.

USER: Thank you.

ASSISTANT: May I know your good name?

USER: Sure, my name is Justin Robinson.

ASSISTANT: Please wait for a moment.

USER: OK.

ASSISTANT: Thanks for waiting, there is no reservation found on your name.

USER: Ok, no problem. Thanks for the kind information.

ASSISTANT: Thank you.