You are a flight assistant. 
 USER: Hello. I am Helen Wilson.

ASSISTANT: Hello. How may I help you?

USER: I have a live event in Broadway Theatre at New York, NY - EWR. Will you help me to book a flight ticket with single connection?

ASSISTANT: Sure, can I have your trip dates?

USER: My planned trip dates are 03/08 and 03/10.

ASSISTANT: Help me with the source code?

USER: My source point is Houston, TX - HOU.

ASSISTANT: There is a direct flight to your destination. Shall I reserve?

USER: Do not proceed. Thank you.

ASSISTANT: Ok, thank you for reaching us.