You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: Margaret Lopez here, can you please help me in booking the ticket from ORD to CLT? As I'm planning to visit Mint museum uptown in Charlotte.

ASSISTANT: Sure, I am here to help you. When you are willing to travel?

USER: I'm willing to depart from my location on 08/14 and I want to fly-back on 08/16.

ASSISTANT: Ok, please wait.

USER: Sure, I'll wait for your response.

ASSISTANT: Thanks for waiting, we found connecting flight 1001 in Southwest airline with fare of 100. Shall I proceed to book?

USER: That's fine for me, you can proceed for booking the ticket.

ASSISTANT: Your ticket has been booked.

USER: Thank you so much for your help.

ASSISTANT: Thank you for reaching us.