You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you?

USER: I am Emily Anderson. Can you please help me in cancelling my existing reservation that I made earlier to attend a wedding?

ASSISTANT: Sure, hold on a minute.

USER: Sure.

ASSISTANT: There is no reservation on your name.

USER: It's ok, thank you for the information.

ASSISTANT: Thank you for opting us.