You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: I am Helen Smith. Could you please help me with finding a flight ticket on the route MSP to PHL?

ASSISTANT: Sure, can you please share your travel dates?

USER: I would like to take off on 07/31 and return on 08/02.

ASSISTANT: Let me check for the availability of flight.

USER: Sure, take your time. I am looking for a flight with 0 connection.

ASSISTANT: Helen, there is no flight available at your request.

USER: That's ok, not an issue. Anyways, thank you for the information.

ASSISTANT: Thank you for contacting us.