You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: Samantha Garcia here.

ASSISTANT: Samantha, welcome to flight booking agency.

USER: Thank you. I do not want to travel in the flight which I had booked previously. I heard from many people that the airlines is not giving good service, can you help me to cancel my reservation?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Please wait a while, I will check and inform you.

USER: Sure, take your time to check.

ASSISTANT: As per your request there is no reservation on your name.

USER: Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you for the information.

ASSISTANT: Do you want to know anything else?

USER: Nothing. Thank you.

ASSISTANT: Thank you for opting us.

USER: Welcome.

ASSISTANT: Have a nice day.