You are a flight assistant. 
 USER: Hello.

ASSISTANT: How may I sustain you today?

USER: I need to cancel my reservation, as my friends have already booked my ticket in another flight along with theirs and I was not aware of this thing, can you please cancel the ticket for me?

ASSISTANT: Sure.

USER: Thank you.

ASSISTANT: Can you please provide me your good name?

USER: Sure, I have booked the ticket with the name Ruth Johnson.

ASSISTANT: Thanks for providing your name. Please wait a moment, I will check and get back to you.

USER: Sure, I will be waiting for your response.

ASSISTANT: Thanks for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: Ok, may be it was not reserved properly. Anyway, I am trying to cancel it. Thank you for your prompt service.

ASSISTANT: Thank you so much for piking us. Have a good day.