You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. What can I do for you today?

USER: My name is Jonathan Gonzalez. Would it be possible for you to cancel my reservation, which I have done with my name?

ASSISTANT: Sure, please wait for few minutes.

USER: Sure.

ASSISTANT: There is no recent reservation found on your name in our records.

USER: No problem, thank you for checking it.

ASSISTANT: Thank you for reaching us.