You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: I need to book a flight ticket from ORD to ATL, Can you please help me for booking?

ASSISTANT: Can you please help me with your travel dates?

USER: I would like to travel on 04/01 to return on 04/03.

ASSISTANT: Do you need any flag stop in between journey?

USER: I need a direct flight.

ASSISTANT: May I know your name?

USER: Karen Williams here.

ASSISTANT: Do you have any other preferences?

USER: Yes, I need a normal cost airline.

ASSISTANT: Thanks for sharing your details, we are unable to provide flight in between your journey routes.

USER: Ok, no problem. Thanks for your information.

ASSISTANT: Thank you for reaching us.