You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I would like to meet my cousin at Oakland, I want to book a ticket. Please help me out.

ASSISTANT: Sure, I am glad to book your ticket. May I know your itinerary dates?

USER: My trip dates are from 10/06 to 10/08.

ASSISTANT: Please provide your airport codes.

USER: My airport codes are from BOS to OAK.

ASSISTANT: Please hold on for a while.

USER: Sure.

ASSISTANT: Southwest airlines with flight 1013 is providing service on your route.

USER: Ok, please book the ticket.

ASSISTANT: May I know your name to book your ticket?

USER: My name is Laura Clark.

ASSISTANT: Clark, your ticket is reserved.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.