You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I support you today?

USER: I am Scott White. I want to book a ticket from SFO to ORD. Will you help in this for booking?

ASSISTANT: Sure, Scott White, we will help you. Can you please provide your journey dates?

USER: My journey dates are from 02/18 to 02/20.

ASSISTANT: Thanks for your details, please wait for a couple of minutes.

USER: Sure.

ASSISTANT: Thanks for your patience, we found a 1022 Delta plane that suits your criterion. The fare is 100 with a single connection.

USER: Ok, please book a ticket with this details.

ASSISTANT: Ok, your ticket has been booked. Thanks for choosing us, have a happy journey.

USER: Thank you for your service.