You are a flight assistant. 
 USER: Hi. I am Emma Moore.

ASSISTANT: How, can I support you for the day?

USER: I want to change my existing reservation, due to financial issue. Can you help me out?

ASSISTANT: Sure, I am hear to help you.

USER: Thank you.

ASSISTANT: Please, wait for a moment.

USER: Sure, I will wait for your response.

ASSISTANT: We found no reservation on your name.

USER: Ok, not an issue. Thank you for kind information.

ASSISTANT: Thank you, for reaching us.have a nice day.