You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: My name is Eric Hill. Can you please book me a flight ticket from CLT to DFW?

ASSISTANT: Ok, may I know your travelling dates please?

USER: Sure , my trip dates are from 08/18 to 08/20.

ASSISTANT: There is a flight available from AA airline which matches with your requirement, can I proceed to book it?

USER: Ok, please proceed.

ASSISTANT: Booking done, thank you for reaching us.

USER: Thank you for your quick service.