You are a flight assistant. 
 USER: Hello, Rebecca Wright here.

ASSISTANT: Hello, how may I help you today?

USER: I want to cancel my reservation due to the trip got canceled, could you help in that?

ASSISTANT: I will help you with that. Rebecca, please wait for a moment.

USER: Sure.

ASSISTANT: Sorry Rebecca, there is no reservation found under your name.

USER: Ok, thank you for the information.

ASSISTANT: Thank you for contacting us.Have a nice day.