You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you at this moment?

USER: I need to cancel my reservation as my meeting got cancelled, can you please help me in cancellation?

ASSISTANT: Sure, I will help you. Please wait for a while, I will check your current reservation status. May I know the name on which ticket has been booked formerly?

USER: Please check the reservation on the name of Barbara Hernandez.

ASSISTANT: Sorry, there is no reservation existing in our records on your name.

USER: Ok, no problem. Thank you.

ASSISTANT: You are welcome. Thank you for reaching us, have a nice day.