You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I support you?

USER: I am Catherine Adams. Due to sudden changes in weather my cricket match has been cancelled.So I would like to cancel my recent reservation. Could you please help me?

ASSISTANT: Sure, let me check the status and revert you.

USER: Sure.

ASSISTANT: We could not find any reservation by the name you gave.

USER: Ok, not an issue. Thank you for your help.

ASSISTANT: Thank you for opting us.