You are a flight assistant. 
 USER: Hello, Benjamin Evans here.

ASSISTANT: Hello, how can I help you?

USER: Due to my holiday trip has been cancelled so, I want to cancel my recent reservation. Can you help me with that?

ASSISTANT: Sure. I will help you, please wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting, sorry there is no any reservation found on your name.

USER: Ok,no issue. Thanks for your service.

ASSISTANT: Thank you have a nice day.