You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, welcome to AA airline agency. How may I  assist you?

USER: My name is Dorothy Garcia.

ASSISTANT: Ok.

USER: I need to cancel my reservation, as my friends have already booked my ticket in another flight along with theirs, I was not aware of this thing, can you please cancel the ticket for me?

ASSISTANT: Ok, I can help you out.Please wait a minute.

USER: Ok.

ASSISTANT: Sorry, no reservation found on your name to cancel.

USER: That's ok.

ASSISTANT: Thank you for reaching us.

USER: Thank you for checking.