You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I am Patrica Wilson. I want to book a ticket from DFW to SFO to attend my friend's birthday, can you help me in booking?

ASSISTANT: Sure, may I know your journey dates?

USER: I am departing on 02/21 and return on 02/23.

ASSISTANT: There is a connecting flight with number 1010 in airline Southwest, the fare is 100.

USER: Please proceed for booking.

ASSISTANT: Your ticket is confirmed.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.