You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Dorothy Perez.

ASSISTANT: How can I assist you?

USER: I am looking to book a flight ticket from Charlotte to Austin. Can you please help me?

ASSISTANT: I will help you with that.

USER: Thank you.

ASSISTANT: May I know your travel dates to book?

USER: Sure, my travelling dates are 08/25 and 08/27.

ASSISTANT: Ok, let me know your airport codes please, if possible?

USER: Ok, the airport codes are CLT and AUS.

ASSISTANT: Please wait a moment while I  check.

USER: Sure, I will wait for your reply. Please provide me the flight which is having a connection limit 1.

ASSISTANT: Ok, there is a connecting flight and price is 100. Can I book?

USER: Yes, please book the ticket with this flight.

ASSISTANT: Ok, the flight is been booked for you and the airlines is Hawaiian.

USER: Thank you for booking my flight ticket and for your quick response.

ASSISTANT: Thank  you for connecting with our agency.