You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Emily Davis.

ASSISTANT: How can I support you today?

USER: Can you help me in cancelling my recent reservation?

ASSISTANT: Sure, please wait for a while.

USER: Ok.

ASSISTANT: Sorry Emily, no reservation found by your name.

USER: No issue, thank you for checking.

ASSISTANT: You are welcome, have a nice day.