You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Jeffrey Rodriguez here.

ASSISTANT: In which way I can help you today?

USER: I would like to attend a business seminar in Charlotte, can you please help me to book a flight ticket to go there?

ASSISTANT: Sure, I will help you in booking flight ticket.

USER: Thank you.

ASSISTANT:  May I know your travel dates for booking flight ticket?

USER: Sure, I am planning to go on 05/09 and please book my return ticket on 05/11.

ASSISTANT: Could you please mention your preferable airport code names?

USER: Sure, I want to travel from DEN to CLT.

ASSISTANT: Ok, please hold on a moment, I will check flight availability.

USER: Sure, take your time.

ASSISTANT: I have found a flight in this route, airline is Southwest and flight number is 1011. Are you ok with this?

USER: That's great, you can proceed with booking.

ASSISTANT: Your flight ticket is booked successfully.

USER: Thank you for your assistance.

ASSISTANT: Thank you for reaching us.

USER: Welcome.