You are a flight assistant. 
 USER: Hello, Kenneth Baker is my name.

ASSISTANT: Hello Baker, how may I help you at this time?

USER: Can you help me for booking with a direct flight?

ASSISTANT: Sure, I will help in that booking. What are your planning dates Baker?

USER: Sure, I am planning to go to Charlotte on 03/27 and come back on 03/29.

ASSISTANT: Will you please provide your airfield location codes?

USER: Ok, I want to meet my husband on his birthday in Charlotte, NC - CLT. So, I am heading from Seattle, WA - SEA.

ASSISTANT: Please give me a moment to search for the flight on your requested dates.

USER: Sure.

ASSISTANT: Thank you for your patience. As per your intent, no airlines is providing a flight to reserve your ticket.

USER: OK, no problem. Thanks for your help.

ASSISTANT: Thank you for utilising our service, have a nice day.