You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I oblige you today?

USER: I have planned to attend the client meeting at Denver, due to some technical issues the meeting has been cancelled. Can you oblige me to cancel my recent reservation?

ASSISTANT: Sure, we are euphoric to help you with cancellation. To proceed further, May I know your good name?

USER: You can check with the reservation on the name of Michael Young.

ASSISTANT: Ok, Michael Young. Please wait for a while, I will check with the reservation on your specified name to cancel it.

USER: Sure, I will wait for your response.

ASSISTANT: Thank you for your time. Sorry, there was no reservation found on your specified name.

USER: That's Ok. Thanks for your valuable information.

ASSISTANT: Thank you for connecting with us.