You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: I am Eric Smith, I want to make my flight reservation from IAH to DCA, can you please help me?

ASSISTANT: Sure. Can you please tell me your travelling dates?

USER: I want to depart on Aug 9th and also please book my return ticket on Aug 11th.

ASSISTANT: Do you prefer any class?

USER: Any class is ok for me.

ASSISTANT: Ok. Do you want any halt in between your journey?

USER: Yes, I need single connection.

ASSISTANT: Sure, please wait for a while.

USER: Sure.

ASSISTANT: Your airline number is 1012 with a fare of 100 and your airline is JetBlue. Shall I proceed with the booking?

USER: Yes, you can proceed for booking the ticket.

ASSISTANT: Your booking has been confirmed.

USER: Thank you very much for your help.

ASSISTANT: Thank you for reaching us.