You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. Hello, how may I aid you today?

USER: There is an emergency case which came to hearing on the dates which I have planned to enjoy in my holidays, so I am unable to travel the trip due to this one. Can you please help me in changing my flight ticket?

ASSISTANT: Sure, I will help you with that. Please wait for a minute.

USER: Ok.

ASSISTANT: I found a reservation for you can you  please proceed the your travelling dates?

USER: Ok, my journey dates are on 11/17 and back on 11/19.

ASSISTANT: May I know your airport codes to proceed further?

USER: Yes, my airport codes are from ATL to AUS.

ASSISTANT: May I know your name please?

USER: Yes, I am Daniel Adams.

ASSISTANT: I found a reservation for you with price of 200, flight number is 1024 and connection is 1.

USER: Please book the ticket please.

ASSISTANT: I confirmed your ticket successfully.

USER: Thank you for your help.

ASSISTANT: Thank you for contacting us.