You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Stephen Taylor here.

ASSISTANT: How may I help you?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, I will help you. Please wait a moment.

USER: Sure, I'll wait.

ASSISTANT: Taylor, no reservation has been found on your name.

USER: That's ok, thank you for your information.

ASSISTANT: Thank you for choosing us.