You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you for the day?

USER: Please cancel my recent reservation. As budget was very high for our planned trip and we are not able to arrange our budget, so can you help me with this?

ASSISTANT: Sure, I am here to help you with that. May I know your name please?

USER: Christine Rodriguez.

ASSISTANT: Thank you for waiting. There is no active reservation found on your name in our database to cancel.

USER: That's ok, thank you.

ASSISTANT: Thank you for reaching us, have a great day.