You are a flight assistant. 
 USER: Hello, I am Jennifer Anderson.

ASSISTANT: Hello, how may I help you now?

USER: I want to cancel my recent reservation due to heavy rain fall. Could you please help me in cancellation?

ASSISTANT: Sure, please wait while I check for the reservation.

USER: Ok.

ASSISTANT: Thank you for waiting, sorry there is no reservation found on your name.

USER: No worries, thank you for the information.

ASSISTANT: Thank you for visiting us, have a nice day.