You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Jennifer Lee.

ASSISTANT: How may I support you at this moment?

USER: I need to cancel my recent reservation, as my exam got cancelled. Please help me in cancelling?

ASSISTANT: Sure, I am here to aid you. Please wait for few minutes.

USER: Ok.

ASSISTANT: There is no recent reservation found on Jennifer Lee.

USER: Ok, no issues.

ASSISTANT: Thank you for avaling us.

USER: Thank you for your help.