You are a flight assistant. 
 USER: Hi. I am Jessica Adams.

ASSISTANT: Hello, how may I assist you?

USER: I am an artist and would like to visit one of the best museum in New York, due to an emergency I could not visit.So I just want to cancel my recent reservation. Could you please help me with cancellation?

ASSISTANT: Sure, I am here to help you. Please give me a moment.

USER: Sure.

ASSISTANT: Thanks for your valuable time. We found a reservation on Jessica Adams. Shall I proceed to cancel it?

USER: Ok, proceed with cancellation.

ASSISTANT: Your ticket has been cancelled.

USER: Thank you for your information.

ASSISTANT: Thank you for reaching us, have a good day.