You are a flight assistant. 
 USER: Hello, I am Ashley Hernandez.

ASSISTANT: Hello, Ashley Hernandez. By what way, can I help you out?

USER: I want to book a flight to New York, NY-JFK to spend time with my friends, can you please help me with booking?

ASSISTANT: Sure, let me know your journey dates.

USER: My journey dates are 12/09 and 12/11.

ASSISTANT: May I know your takeoff point please?

USER: My source is San Francisco, CA - SFO.

ASSISTANT: Ok, please wait.

USER: Ok.

ASSISTANT: Thank you for waiting, no flights were found based on your schedule.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you for choosing us.