You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Raymond Lewis here.

ASSISTANT: How may I help you today?

USER: Due to some entrepreneur meeting, I am going to cancel my recent reservation. Can you please help me in cancelling the reservation?

ASSISTANT: Sure, I'm glad to help you in that. Please wait for a while.

USER: Ok, take your time.

ASSISTANT: Lewis, there is no reservation found active under your name to do cancellation.

USER: It's ok, no problem. Thank you.

ASSISTANT: Thank you for reaching us, have a great day.