You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I'm Nicole Thompson.

ASSISTANT: How may I help you?

USER: I would like to change my reservation which is under my name. Can  you please help me with that?

ASSISTANT: Please wait for a moment.

USER: Sure, take your time.

ASSISTANT: Ok.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Most welcome. Thank you for waiting, there is no reservation found basis on your details.

USER: Ok, thank you for the information.

ASSISTANT: Most welcome.