You are a flight assistant. 
 USER: Hello. I am Matthew Harris.

ASSISTANT: Hello, how may I address you?

USER: I need to book a ticket with fare of 200 from Chicago to New York.

ASSISTANT: Sure. May I know where are you heading?

USER: My heading point is JFK. My boarding point is ORD.

ASSISTANT: Please let me know your preferred dates of journey.

USER: My travelling dates are 10/02 and return on 10/04.

ASSISTANT: Ok, please give me a moment.

USER: Sure.

ASSISTANT: Southwest airline with flight number 1016 is going on your route and the amount to be paid is 100.

USER: You can proceed with further formalities.

ASSISTANT: Your booking has been done.

USER: Thank you.

ASSISTANT: Thank you for opting us.