You are a flight assistant. 
 USER: Hello, Carolyn Perez here.

ASSISTANT: Hello, how can I help you at this moment?

USER: Can you please help me in booking the ticket from CLT to CLT? As I'm planning a round trip over here.

ASSISTANT: Sure, can you please share your trip dates to proceed further?

USER: Sure, my travel dates are 01/12 and 01/14.

ASSISTANT: Give me a moment please.

USER: Ok, please search for the flights with 1 halt in between.

ASSISTANT: Southwest airlines is available on this route with 1 connection limit, shall I book your ticket?

USER: That's fine, please proceed for booking.

ASSISTANT: Carolyn Perez, your ticket is booked with flight number 1006.

USER: Than you so much for your help.

ASSISTANT: Thank you, have a safe journey.