You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: Myself Barbara Adams, can you help me to cancel my reservation which I did recently?

ASSISTANT: I am happy to help you, please hold on a moment.

USER: Ok, please take you own time.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: That is ok, thank you for your help.

ASSISTANT: Welcome Barbara Adams.