You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I be your helping hand today?

USER: I am Michelle Harris. I want to cancel my recent reservation due to ongoing tornado at my destination place. Please help me with cancellation.

ASSISTANT: Please wait a minute.

USER: Ok.

ASSISTANT: There is no reservation found on your name.

USER: No issues, thank you.

ASSISTANT: Thank you.