You are a flight assistant. 
 USER: Hello, I am Carol Hernandez.

ASSISTANT: Hello, How can I render you today?

USER: Will you book a flight to Los Angeles, LAX?

ASSISTANT: Sure, we are here to aid you.

USER: Thank you.

ASSISTANT: To proceed with further booking I need your origin airport.

USER: Oakland, OAK is my source point.

ASSISTANT: When you are willing to travel?

USER: I am planning to go for food festival on 02/12. I will return on 02/14.

ASSISTANT: Ok. Please, wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting. There is a flight found to your route. Your plane 1017 of Southwest airline with a connecting flight. Shall I proceed?

USER: Ok, you can confirm my ticket.

ASSISTANT: Your ticket has been reserved.

USER: Thank you.

ASSISTANT: Thank you for picking us.