You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Joshua Edwards on this side.

ASSISTANT: How can I help you?

USER: Can you please check with my previous reservation booking status? As I need to cancel my reservation.

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT: Sorry, no reservation found on your name to cancel.

USER: Oh! That's fine. No issues with it. Thank you for checking anyways.

ASSISTANT: Thank you for reaching us.

USER: Most welcome.