You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello,. how can I amend you today?

USER: I am Timothy Anderson. I am looking for a flight from OAK to JFK, can you help me in booking the flight ticket?

ASSISTANT: Sure, we are to assist you. Help me with your dates of travel.

USER: My trip dates are from 07/26 till 07/28.

ASSISTANT: Please, wait. Sorry to inform you, currently no flights are running to that locations due to abnormal weather conditions.

USER: That's ok, not an issues. Thank you for your information.

ASSISTANT: Thank you for reaching us.