You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: Will you please book me a direct flight to New York?

ASSISTANT: Sure, we are here to help you. Kindly share your travel dates.

USER: My departure is on Feb 2nd and arrival is on Feb 4th.

ASSISTANT: May I know your airport codes?

USER: I will be leaving from OAK and arrive at EWR.

ASSISTANT: Do you have any other specifications?

USER: No.

ASSISTANT: Please share your name.

USER: I am James Harris.

ASSISTANT: Sorry to say, no flights found with your requirement.

USER: That's alright, thanks for the information.

ASSISTANT: Thanks for reaching us.