You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Edwards Collins.

ASSISTANT: How may I help you?

USER: Due to the bad climate conditions in the place where I want to go, I would like to cancel my recent reservation.

ASSISTANT: So, sad. Let me check is there any reservation under your name.

USER: Ok.

ASSISTANT: There is no reservation on your name in our database.

USER: That's fine. Thank you for the information.

ASSISTANT: My pleasure.Thank you for reaching out here.