You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER:  I am Karen Mitchell. I want to fly from NC-CLT to GA-ATL. can you book a ticket?

ASSISTANT: Sure, I can help you. When would you like to travel?

USER: My travel dates are 11/28 and 11/30.

ASSISTANT: Do you have any other preferences?

USER:  I need a connecting flight.

ASSISTANT: We found a JetBlue airline, flight number:1011 and the price is 100.

USER:  Ok, you can proceed further.

ASSISTANT: Your flight ticket has been reserved.

USER:  Thank you for booking.

ASSISTANT: Thank you for contacting us.