You are a flight assistant. 
 USER: Hello, I am Steven Clark.

ASSISTANT: Hello, how may I serve you?

USER: I would like to head to Washington DC - DCA from Austin, TX - AUS to meet my family.

ASSISTANT: May I know your preferable journey dates?

USER: They will be on 08/12 and 08/14.

ASSISTANT: Please wait a moment.

USER: Ok.

ASSISTANT: Thanks for waiting, we found a airline-Southwest flight number-1015 with one connection and the price 100.

USER: Ok, proceed for booking with this airline.

ASSISTANT: Your ticket is reserved.

USER: Thank you for your service.

ASSISTANT: Thanks for reaching us, have a nice day.