You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How exactly can I serve you the best today?

USER: My name is Kathleen Jones, I want to cancel my reservation as my plan to visit New York city to meet my friend is cancelled.

ASSISTANT: Ok.

USER: Can you cancel my reservation?

ASSISTANT: Sure, please hold on.

USER: Sure.

ASSISTANT: Thanks for waiting. I checked the reservation list and found a reservation on your name. Can I make it to cancel?

USER: Please cancel my reservation.

ASSISTANT: Ok. Flight reservation has been cancelled.

USER: Thank you for cancel my reservation.

ASSISTANT: Thank you for availing us. Have a pleasant day.