You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I render you at this moment?

USER: I am Margaret Perez. I want to cancel my recent reservation due to some issues, can you please help me with that?

ASSISTANT: Sure, please wait for few minutes.

USER: Sure.

ASSISTANT: There is no recent reservation found on your name in our records.

USER: Ok, not an issue.

ASSISTANT: Thank you for reaching us.

USER: Thank you for your information.