You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I guide you for today?

USER: My name is Frank Hernandez. I want to cancel my reservation due to my plan cancelled. Can you help me in cancellation?

ASSISTANT: Please give me a minute, I will check your reservation status.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found under your name.

USER: Ok, No issues.

ASSISTANT: Thank you for contacting us, have a nice day.

USER: Thank you.