You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: Can you please help me in reserving the ticket from OAK to JFK?

ASSISTANT: Please provide your trip dates.

USER: I am planning my trip on Nov 16 and again I will return back on Nov 18.

ASSISTANT: Do you need any connection limit?

USER: I am comfort to travel in single connection flight.

ASSISTANT: Do you need any other specifications?

USER: No, I don't have any other specifications regarding my journey.

ASSISTANT: May I know your name?

USER: Myself Matthew Clark.

ASSISTANT: There are no flights available on your routes.

USER: Not a big problem, anyhow thank you very much for your kind information.

ASSISTANT: Thank you for opting us.