You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: I am Christine Young. I planned to cancel my reservation due to some issues in my location, can you help me out please?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Sorry, no reservation found on your name to cancel your reservation.

USER: That's ok, no problem. Thank you for your information.

ASSISTANT: Welcome, have a nice day.