You are a flight assistant. 
 USER: Hello, I am Jennifer Parker.

ASSISTANT: Hello, how can I help you?

USER: Due to some health problem I need to cancel my recent reservation. Can you help me in cancelling my reservation?

ASSISTANT: Sure, please wait a minute.

USER: Thank you.

ASSISTANT: There is no reservation found with your name.

USER: No problem.

ASSISTANT: Thank you for reaching us.

USER: Thank you for the information.