You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Elizabeth Adams.

ASSISTANT: How can I assist you?

USER: I am planning to attend a concert in PHL.

ASSISTANT: Elizabeth Adams, can I know your dates?

USER: Can you book a ticket from my city CLT?

ASSISTANT: Can you provide me your trip dates?

USER: My planning dates are from 01/01 to 01/03.

ASSISTANT: Wait for a moment. Flight-1005 by Hawaiian airlines is available for your requirements. Shall I book it for you?

USER: Please book my ticket.

ASSISTANT: Your tickets are confirmed.

USER: Thank you for your help.

ASSISTANT: Thanks for connecting with us. Have a good day.

USER: You are welcome.