You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I would like to meet my friend on his birthday, can you please help me to book the flight ticket from PHL to AUS?

ASSISTANT: Ok, may I know your travelling dates?

USER: Sure, I have to depart on 06/25 and also book the return ticket on 06/27.

ASSISTANT: Ok, please wait for a while. Meanwhile can you please let me your name?

USER: Sure, my name is Jennifer Parker.

ASSISTANT: Ok, thank you for waiting. Here is a flight ticket with 1 connection and 1003 as flight number, shall I proceed?

USER: That's fine for me, you can book the ticket.

ASSISTANT: Ok, your ticket is booked with your name.

USER: Thank you very much for your help.

ASSISTANT: Thank you for reaching us.