You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you?

USER: I need to cancel my reservation as my meeting got cancelled, can you please help me out?

ASSISTANT: Sure, may I know your name?

USER: I am Ronald Lewis.

ASSISTANT: Please wait a moment.

USER: Ok.

ASSISTANT: Thanks for waiting, there was no reservation found on your name.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you for choosing us.