You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Can you help me in cancelling my recent reservation?

ASSISTANT: Sure, I will help you. May I know your name?

USER: I am Patricia Anderson.

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT: Thanks for waiting. We found reservation on your name and it has been cancelled.

USER: Thank you.

ASSISTANT: Thank you.