You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I support you today?

USER: I want to cancel my reservation as my meeting got cancelled, can you please help me out?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Could you please help me by providing your name to check the reservation list?

USER: I am Ashley Thompson.

ASSISTANT: Ok, please wait a moment.

USER: Ok.

ASSISTANT: I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: Ok, no issues. Thank you for the information.

ASSISTANT: Thank you for approaching us.