You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: Can you please help me in cancelling my recent reservation? As I'm unable to go for the trip.

ASSISTANT: Sure, we are here to help you. May I know your name?

USER: Sure, my name is Jennifer Rodriguez.

ASSISTANT: Ok, wait for some time.

USER: Sure, I'll wait for your response.

ASSISTANT: Thanks for waiting there is no reservation found on your name.

USER: Oh! That's ok, thank you for giving the information anyways.

ASSISTANT: Thanks for approaching us.