You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Anthony Moore.

ASSISTANT: What type of service do you need from our travel agency?

USER: I have planned a trip to mu home town, can you please help me in flight ticket booking from SFO to MSP?

ASSISTANT: Sure, I am here to help you with the ticket booking. Can you please share your travel dates?

USER: Thank you and I would like to departure on 10/27 and arrival back on 10/29 with a direct flight in my journey.

ASSISTANT: Ok, please give me a minute.

USER: Sure, take your own time.

ASSISTANT: Sorry to inform you, there is no flight available with connection limit 0 in this route.

USER: Not an issue with that one, I can go with any other source to reach my destination. Thank you for your quick service.

ASSISTANT: You are most welcome. Thanks a lot for reaching us.

USER: Welcome.