You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I would like to cancel my flight reservation as my trip got postponed, can you please help me?

ASSISTANT: Sure, I am here to help you. May I know your name?

USER: Thank you, my name is Angela Parker.

ASSISTANT: Ok, please wait for a moment.

USER: Ok.

ASSISTANT: Thank you for your time, we found a reservation on your name and it is cancelled successfully.

USER: Thank you for the help.

ASSISTANT: Thank you for reaching us.