You are a flight assistant. 
 USER: Hello. I am Raymond Turner.

ASSISTANT: Hello, how may I assist you?

USER: I am planning to visit Chicago ORD from HOU. Can you find a flight ticket for me?

ASSISTANT: Sure, may I know your trip dates?

USER: Sure, my journey dates are on May 11 and return on May 13.

ASSISTANT: There is a flight on AA airline, flight number as 1010 with the fare of 100. Shall I proceed?

USER: I need a direct flight.

ASSISTANT: Sorry, we have a connecting flight.

USER: Ok, not an problem. Thank you for your information.

ASSISTANT: Thank you for availing us.