You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I oblige you today?

USER: I am Michael Thomas. I just want to cancel my recent reservation, my football tournament has been rescheduled to future dates. Can you please help me with cancellation?

ASSISTANT: Sure, we are blissful to help you. Please hold a moment, let me check your reservation and let you know.

USER: Ok.

ASSISTANT: Thanks for your time, unfortunately no reservation found on your name.

USER: Ok, no issue. Thank you for your assistance.

ASSISTANT: Thank you for opting us, have a pleasant day.