You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I support you?

USER: I am Laura Jones. Can you help me in booking on 03/18 to 03/20, as there is a musical concert?

ASSISTANT: Sure, Do you need a lay by?

USER: I need a connecting flight.

ASSISTANT: Could you please mention your airport codes?

USER: My source is PHX and destination is IAH.

ASSISTANT: Hawaiian airline with flight number 1009 is going on your way and the fare is 100.

USER: You can reserve it.

ASSISTANT: Your booking has been confirmed.

USER: Thank you for booking.

ASSISTANT: Thank you for opting us.