You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: I will be cancelling my reservation as my business trip got cancelled, can you help me with it?

ASSISTANT: Can I know your name please for checking your reservation details in our website?

USER: Myself Patrica Moore.

ASSISTANT: Please wait for a moment.

USER: Sure, take your time.

ASSISTANT: Sorry Moore, I have not found any reservation under your name in our database.

USER: Ok, no issues with it. Thank you for helping me.

ASSISTANT: Thank you for contacting us and have a nice day.

USER: You are most welcome.