You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you out?

USER: Can you help me in cancelling my recent reservation? As my planned trip has been cancelled.

ASSISTANT: Can you please mention your name before cancelling the reservation?

USER: Sure, My name is Christine Walker.

ASSISTANT: Please wait for a while.

USER: Sure, take your time.

ASSISTANT: Sorry, there are no reservations found under your name.

USER: Oh! May be I made a wrong reservation, Anyways thank you.

ASSISTANT: Thank you for choosing us.