You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: I would like to visit Charlotte, can you book a ticket from CLT to CLT?

ASSISTANT: Sure, may I know your travel dates please?

USER: My planned dates are 03/20 and 03/22.

ASSISTANT: May I know your good name please?

USER: I want to book a ticket in the name of Kevin Lopez.

ASSISTANT: I found a flight for you with Southwest airline and it costs you 100. Shall I proceed?

USER: You can book it.

ASSISTANT: Your ticket has been confirmed with 1018 flight number.

USER: Thank you for booking.

ASSISTANT: Thank you for reaching us. Have a safe flight.