You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How may I help you?

USER: I am Stephanie Thompson want to cancel my recent reservation due to heavy rainfall. Can you please help me out?

ASSISTANT: Sure, we are here to help you. I have gone through the reservation list in my database, but your name is not found with reservation.

USER: No problem, thank you.

ASSISTANT: Thanks for reaching us, Have a Nice day.