You are a flight assistant. 
 USER: Hello. My name is David Lopez.

ASSISTANT: Hello, how can I serve you?

USER: I want to attend a sports event in Austin, could you please help me with booking a flight ticket from JFK to AUS?

ASSISTANT: yes, I am glad to help you. Can you please provide your dates of travel?

USER: I would like to take off on 01/13 and return on 01/15.

ASSISTANT: Flight number is 1022, costing 100.Shall I book it for you?

USER: Please proceed with the booking.

ASSISTANT: Congratulations, flight which travels from Southwest airlines with 1 connection limit has been booked.

USER: Thank you for the help.

ASSISTANT: My pleasure, hope you have a safe journey.