You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you today?

USER: My business meeting has been cancelled, could you please help me with cancelling my recent reservation?

ASSISTANT: Ok, can you please tell me your name to check with your reservation?

USER: I am Larry Allen.

ASSISTANT: Please wait for a moment Larry Allen.

USER: Sure.

ASSISTANT: I am sorry to inform you but there is no reservation found by your name Larry Allen.

USER: That's ok, no issues.

ASSISTANT: Thank you for reaching our services, have a great day.

USER: Thank you for the information.