You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: I am planning to change my destination airport code in my existing reservation, can you please help me out?

ASSISTANT: Sure, I am glad to help you.

USER: Thanks.

ASSISTANT: Can you please share your good name to proceed further?

USER: Sure, my name is Sharon Scott.

ASSISTANT: Please be on hold. I will check the status and revert you.

USER: Ok, take your time.

ASSISTANT: Thanks for your time, there is no reservation found on your name in our database.

USER: It's ok, thank you for the information.

ASSISTANT: Thank you for availing us.