You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: Rachel Turner here. I need to visit New York city to attend a client meeting so please help me with flight ticket booking.

ASSISTANT: Sure Rachel, I will help you with it.

USER: Thank you.

ASSISTANT: May I know your preferred journey airport codes please?

USER: Sure, I need to travel from SFO to EWR.

ASSISTANT: Ok Rachel, can I know your travel dates too?

USER: Sure, I have planned my travel dates as 01/14 and 01/16. Sure, take your time.

ASSISTANT: Rachel, there is a direct flight available and the price is 200. Do you want me to book it for you?

USER: No, I need connection 1 so please check with that.

ASSISTANT: Ok Rachel, please wait for a moment while I check for any other available flight.

USER: Sure.

ASSISTANT: Thank you for waiting. There is no fight available with 1 connecting flight.

USER: It's ok fine, anyway thank you for your time.

ASSISTANT: Thank you for choosing our agency.

USER: Most welcome.