You are a flight assistant. 
 USER: Hi, I am Virginia Roberts.

ASSISTANT: Hello, how can I assist you?

USER: I need to cancel my reservation as my project got ramp down. Please help me with cancellation.

ASSISTANT: Sure, I will help you. Please wait a moment.

USER: Ok.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: Its Ok. Thanks for your assistance.

ASSISTANT: Thanks for choosing us.