You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: I need to cancel my reservation which I have done to participate in music event but it got cancelled due to financial problems so, can you please help me with cancelling the reservation?

ASSISTANT: Sure, I will definitely help you with that. Will you provide your name for checking the reservation?

USER: Sure, please check with name Daniel Edwards.

ASSISTANT: Please give me a moment.

USER: Sure, take your time.

ASSISTANT: Thank you for waiting. There is no reservation is found under your name.

USER: It's ok fine, thank you for your time.

ASSISTANT: Welcome, have a great day.