You are a flight assistant. 
 USER: Hello, I am Pamela Collins.

ASSISTANT: Hello, how may I assist you?

USER: I want to visit HOU from my hometown IAH, can you help me with single connection of flight?

ASSISTANT: Sure, we are here to help you. May I know when would you like to travel?

USER: My depart is on 09/14 and return 09/16.

ASSISTANT: Ok, please wait a moment.

USER: OK.

ASSISTANT: Sorry, there were no flights found on your route.

USER: No problem, thank you for the information.

ASSISTANT: Thank you for availing us.