You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Charles Carter.

ASSISTANT: How may I serve you today?

USER: I want to book a flight ticket to New York NY-JFK, help me in booking my flight ticket from NC-CLT.

ASSISTANT: Sure, I am euphoric to help you.

USER: Thank you.

ASSISTANT: Could you please share your depart and arrival dates?

USER: I want to start on 07/14, my return date is on 07/16.

ASSISTANT: Do you prefer direct flight or connecting flight?

USER: I need a connecting flight.

ASSISTANT: Please, wait.

USER: Sure.

ASSISTANT: There is a flight with airline: UA, flight number:1027, price 100, 1 connection. Shall I proceed?

USER: Please proceed.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you.

ASSISTANT: Thank you for reaching us.