You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you today?

USER: Can you help me to cancel the reservation which I had done recently?

ASSISTANT: Sure, may I know your name?

USER: Yes, please check for the name Richard Scott.

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT: Thanks for waiting, there is no reservation found on your name in our data base.

USER: That is ok, thank you for assisting me.

ASSISTANT: Thank you for reaching us.