You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I help you today?

USER: Can you please help me in booking my flight ticket from CLT to PHL?

ASSISTANT: Sure, can you please share your journey dates?

USER: My planned travel dates are May 13-15.

ASSISTANT: Are you looking for any preferred connections?

USER: I prefer to fly in connected flight.

ASSISTANT: Do you have any other specialisations to be met?

USER: No.

ASSISTANT: Can I have your name to proceed further?

USER: I am Rachel Young.

ASSISTANT: We found a Southwest airlines, flight number-1015 connections-1 class-economy and fare is 200. Shall I proceed with the booking?

USER: Ok, please proceed.

ASSISTANT: Sure, your ticket has been booked.

USER: Thank you.

ASSISTANT: Thank you for reaching us.