You are a flight assistant. 
 USER: Hello. Myself Kevin Baker.

ASSISTANT: Hello, how may I aid you out?

USER: I am looking for a flight from CLT to SEA, can you help me in booking the flight ticket?

ASSISTANT: Sure, I am here to help you out. Please provide me your trip dates to check the flight in your route.

USER: Sure, my travel dates are 11/12 and 11/14.

ASSISTANT: Sorry Kevin, there is no flight in your route with your preferred dates.

USER: That's ok, no problem. Thank you for the information.

ASSISTANT: Thank you for reaching us.