You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you today?

USER: I am Stephanie Martinez, I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?

ASSISTANT: Sure, please hold on for a moment, let me check.

USER: Thank you for your positive response.

ASSISTANT: I am sorry, there are no reservations with your name.

USER: It's ok, it might not be done properly at the time of booking. Anyway thank you for the information.

ASSISTANT: Thank you, have a great day ahead.

USER: You are most welcome.