You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Michael Lee.

ASSISTANT: What help that you are looking from our agency?

USER: I want to book a ticket form MSP to BOS to attend seminar, can you help me in booking?

ASSISTANT: Ok, I will help you in ticket booking. Can you please help me by providing your travel dates?

USER: I am departing on 03/07 and return on 03/09.

ASSISTANT: Ok, please be on hold for a minute.

USER: Sure.

ASSISTANT: Sorry for the inconvenience, there are no flights running in this route because there is a cyclone affected in this area.

USER: That's ok, thank you for your information.

ASSISTANT: You are welcome. Have a nice day.