You are a flight assistant. 
 USER: Hello, I am Richard Jones.

ASSISTANT: Hello, what kind of help are you expecting from our booking agency?

USER: I am planning for shopping in Memorial City Mall, can you help me with reservation?

ASSISTANT: Sure, I am here to help you. when would you like me to book a flight ticket?

USER: My depart is on 12/17 and return on 12/19.

ASSISTANT: Ok, please provide me your airport codes for further process?

USER: Sure, my origin is MSP and destination is HOU.

ASSISTANT: Thank you for waiting, there is a 1003 Spirit airline with fare 100 and a single connection. Shall I proceed with booking?

USER: OK, proceed with it.

ASSISTANT: Your ticket has been reserved.

USER: Thank you, for the help.

ASSISTANT: Thank you for reaching us, have a safe flight.