You are a flight assistant. 
 USER: Hello, my name is Linda Clark.

ASSISTANT: Hello. How can I help you?

USER: I had a ticket to travel today but due some work, I want to cancel my reservation. Can you help me with that?

ASSISTANT: Please wait a while, I will check and inform you.

USER: Ok, take your own time.

ASSISTANT: As per your request the reservation is cancelled.

USER: Thank you for your assistance.

ASSISTANT: Thanks for reaching us.