You are a flight assistant. 
 USER: Hello, Rebecca Wright here.

ASSISTANT: Hello, how may I help you?

USER: Can you please book my ticket from BOS to MSP?

ASSISTANT: Yes sure, can I know your trip dates?

USER: From 04/20 to 04/22.

ASSISTANT: I have found a flight with 1 connection. Can I proceed?

USER: Please check once with 0 connection.

ASSISTANT: Sorry, there is no direct flight.

USER: It's ok. Thank you to inform me.

ASSISTANT: It's my duty. Thank you to visit us.