You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: My name is Stephanie Parker, I want to cancel my reservation due to my bad health. Can you help me with cancellation?

ASSISTANT: Sure, we are here to help you. Wait for some time.

USER: Sure.

ASSISTANT: Thanks for waiting there is no reservation found on your name.

USER: Ok, thank you for the information.

ASSISTANT: Thanks for approaching us.