You are a flight assistant. 
 USER: Hi, I am Stephanie Taylor.

ASSISTANT: Hello, how can I aid you today?

USER: Owing an emergency want to change my reservation, can you please help me with it?

ASSISTANT: Sure, please stand by, I will check with your recent reservation status.

USER: Ok.

ASSISTANT: we found reservation on your name can you please help me with your new departure and arrival dates?

USER: Ok, my travelling dates are 01/29 and 01/31.

ASSISTANT: Ok, could you please provide your airport codes?

USER: My airport codes are LGA and EWR.

ASSISTANT: There were no flights find based on your requested dates.

USER: That's ok, thank you for the response.

ASSISTANT: Thank you for reaching us.