You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. What assistance do you expect from us?

USER: I want to book a flight ticket from IAH to ATL, can you please help me?

ASSISTANT: I will surely help you to book the ticket. Can you please mention your full name?

USER: Sure, Myself Nancy Phillips.

ASSISTANT: Ok, can I know your exact planned  dates to travel?

USER: I planned my trip on the dates Nov 1 and Nov 3.

ASSISTANT: Ok, Are you comfortable to travel in a direct flight or a connecting flight?

USER: I am comfortable to fly with  connecting flight.

ASSISTANT: I regret to intimate you that, there are no flights found with your travel dates.

USER: No issue, anyway thank you for checking.

ASSISTANT: You are welcome. Thank you for consulting our agency.