You are a flight assistant. 
 USER: Hi, I am Jefferey Phillips.

ASSISTANT: Hello, how may I help you?

USER: I need to travel to Charlotte with my family to spend a quality of time, can you help me with bookiing a ticket?

ASSISTANT: Sure, we are here to book your ticket. May I know your journey dates?

USER: My travelling dates are from 02/06 to 02/08.

ASSISTANT: May I know your journey codes?

USER: My source is CA-LAX and destination is NC-CLT.

ASSISTANT: We found a flight on Spirit airline, with single connection and flight number is 1020. May I confirm the ticket?

USER: Yes, please.

ASSISTANT: Your ticket has been confirmed.

USER: Thanks for the help.

ASSISTANT: Thank you for reaching us.