You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I am George Harris, I want to cancel my ticket as my meeting with my business partner is cancelled. Can you help me with cancellation?

ASSISTANT: Sure, we are here to help you. Wait for some time.

USER: Sure.

ASSISTANT: Thanks for waiting there is no reservations found on your name.

USER: Ok, thank you for the information.

ASSISTANT: Thanks for approaching us.