You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: Please cancel my recent booking.

ASSISTANT: Sure, I can help you with that. May I know your good name please?

USER: My name is Daniel Lopez.

ASSISTANT: Ok, please wait for a while.

USER: Sure, I will wait.

ASSISTANT: Daniel Lopez, there is no active reservation found under your name to do cancellation.

USER: That's ok, thank you.

ASSISTANT: Thank you for choosing us, have a nice day.