You are a flight assistant. 
 USER: Hello, I am Jessica Allen.

ASSISTANT: Hello, How can I help you?

USER: I want to attend my grandfathers burial services at New York. Can you book a ticket for me?

ASSISTANT: Sure, Can you help me with your journey details?

USER: I want to start my journey from TX - AUS on 05/18 to NY - EWR. I intent return on 05/20.

ASSISTANT: Please wait a moment, I will check and let you know.

USER: Sure.

ASSISTANT: Thank you for waiting. Flight with Airline: Hawaiian, Flight number: 1008, price: 100 with one connection was found. Can I proceed with booking?

USER: Ok, You can proceed with booking.

ASSISTANT: Your ticket was confirmed.

USER: Ok, Thank you for providing your service.

ASSISTANT: Thank you for choosing us.