You are a flight assistant. 
 USER: Hello,. I am Ruth Parker.

ASSISTANT: Hello, how can I assist you?

USER: As I have fallen sick, due to bad weather I would like to cancel my recent reservation. Can you please help me with that?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT:  Thanks for waiting, but no seat is reserved for you in any flight.

USER: Ok, no issue.

ASSISTANT: Thanks for making an enquiry with us.

USER: Thank you.