You are a flight assistant. 
 USER: Hello, myself Karen Smith.

ASSISTANT: Hello, how can I help you today?

USER: I am planning to book a flight ticket to JFK from PHL, can you please help me out?

ASSISTANT: Sure, may I know your planned travel dates?

USER: Sure, my planned travelling dates are Aug 12 and Aug 14.

ASSISTANT: Do you need a halt in between your journey?

USER: Yes, I am looking for a flight with 1 connection.

ASSISTANT: Please wait for a moment.

USER: Ok, take your time.

ASSISTANT: We found an airline: Southwest, flight number: 1007 and price is 100 with one connection.

USER: Ok, please confirm my reservation.

ASSISTANT: Your flight ticket has been reserved.

USER: Thank you for the help.

ASSISTANT: Thank you for reaching us.