You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Due to some financial issues, I would like to cancel my recent reservation. Please help me out.

ASSISTANT: Sure, can I have your good name please?

USER: My name is Stephanie Carter.

ASSISTANT: Please wait while I'll check your reservation status.

USER: Sure, take your time.

ASSISTANT: Stephanie Carter, there is  no active reservation found under your name to do changes in that.

USER: Ok, no issues. Thank you for your information.

ASSISTANT: Thank you for choosing us.