You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I got a chance in India idol but unfortunately I didn't get a chance in final.So, now I'm not going to Chicago where this event will be held. So, can you now cancel my ticket?

ASSISTANT: Sure, hold on for a moment.

USER: Ok fine.

ASSISTANT: Sorry, there is no reservation found with your details. And, can I know your name please.

USER: Jeffery Jackson here. It's not a problem.

ASSISTANT: Thank you for reaching us.

USER: Thanks for checking.

ASSISTANT: Most welcome.