You are a flight assistant. 
 USER: Hello, I am Sharon Clark.

ASSISTANT: Hello, how may I render you at this moment?

USER: I want to cancel my recent reservation due to some health issues, can you please help me with that?

ASSISTANT: Sure, please wait for some time, let me check with your recent reservation status.

USER: Sure.

ASSISTANT: There is no recent reservation found on your name in our records.

USER: Ok, no issues.

ASSISTANT: Thank you for availing us.

USER: Thank you for your information.