You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: I want to cancel my recent reservation. Can you please help me out?

ASSISTANT: Sure, I will help you with that, please hold on for a moment to check your reservation status.

USER: Sure, my name is Emily Davis.

ASSISTANT: Emily, I found your reservation, can I cancel it?

USER: Please cancel my reservation.

ASSISTANT: I cancelled your ticket successfully.

USER: Thank you.

ASSISTANT: Thank you for reaching.