You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I aid you?

USER: I am Jeffery Edwards, I already made a reservation to spend my holiday at Washington but now I planned to change my destination to New York.

ASSISTANT: Ok.

USER: Can you help me to change my reservation?

ASSISTANT: Sure. Please wait a minute.

USER: Sure.

ASSISTANT: Thanks for waiting. There is no reservation found on your name.

USER: Ok, thank you for the information.

ASSISTANT: Thanks for choosing us.