You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I'm Emily Anderson.

ASSISTANT: How may I guide you today?

USER: My business meeting has been cancelled. So, I would like to cancel my reservation.

ASSISTANT: Sure, I am happy to help you with that. Please give me a minute.

USER: Sure, take your time.

ASSISTANT: I am sorry to say that there is no reservation found.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Thank you for contacting us.

USER: You are welcome.