You are a flight assistant. 
 USER: Hello, Margaret Parker here.

ASSISTANT: Hello, Margaret. How can I assist you today?

USER: I just need your help in making my reservation from CLT to JFK.

ASSISTANT: Sure, can you please share your preferable travel dates?

USER: My trip dates are from 05/14 to 05/16.

ASSISTANT: Ok, let me check for the availability of flight on this route.

USER: Ok.

ASSISTANT: Margaret, there is a flight available with price 200 and the connection is 0 with Delta airline. Would you like me to proceed with the booking?

USER: I need 1 connection.

ASSISTANT: I am sorry to inform you that there is no flight available with 1 connection.

USER: It's ok, thank you.

ASSISTANT: You are welcome. Thank you for contacting us.