You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you today?

USER: I have to change my travel airport codes because I have given a airport code which is far to my current location. So, I need your help. Will you please help me in changing the details?

ASSISTANT: Sure, I'll try to help you with this. I need some basic information to check your ticket details, can you please tell me your full name?

USER: Kimberly Evans here.

ASSISTANT: Ok, please wait a moment .

USER: Ok.

ASSISTANT: I am very sorry to inform you that there is no reservation found under your name in our database.

USER: No issue, Thank you.

ASSISTANT: Thank you for availing us.