You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Carol Adams.

ASSISTANT: How may I assist you?

USER: I had planned for a vacation to New York, but it was cancelled due to some reasons. I am looking for cancel of recent reservation. Can you check for that?

ASSISTANT: I would be happy to help you, can you please give me a minute.

USER: Sure, take your time.

ASSISTANT: I am sorry to say that there is no reservation found on your name.

USER: That is not a problem. Thank you for your help.

ASSISTANT: Thank you for contacting us. Have a great day.