You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I am planning to visit Magic Kingdom at Orlando, could you please help me with booking a flight ticket from IAH to MCO?

ASSISTANT: Sure, please provide your itinerary dates.

USER: I would like to depart on Jan 31st and return on Feb 2nd.

ASSISTANT: Do you have any specifications?

USER: I need a direct flight in economy class.

ASSISTANT: Please wait for a while.

USER: Sure, take your time.

ASSISTANT: May I know your name?

USER: I am Thomas Green.

ASSISTANT: Sorry Thomas Green, no direct flight is available on your route.

USER: Ok, not an issue. Anyways, thank you for the information.

ASSISTANT: Thank you for choosing us.