You are a flight assistant. 
 USER: Hello, myself Jessica Smith.

ASSISTANT: Hello, how can I assist you at this moment?

USER: I am planning to book a flight ticket to HOU from OAK, can you please help me out?

ASSISTANT: Sure Smith, I am ready to help you with that. Can I have your travel dates please?

USER: Sure, my planned travelling dates are 12/08 and 12/10.

ASSISTANT: Ok Smith, please wait a moment to check flight availability.

USER: Ok, take your time.

ASSISTANT: Sorry Jessica Smith, no flight is available to you on your dates due to weather conditions.

USER: It's ok, thank you for the information.

ASSISTANT: Thank you for choosing us, have a good day.