You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello. May I know your good name, Please? How may I help you for today?

USER: I am Timothy Wilson, Owing an emergence I want to cancel my recent reservation. Can you help me with it?

ASSISTANT: Sure. We are very sorry to inform you that, We found no reservation on Timothy Wilson. Thank you, For making an inquiry regarding cancellation of reservation with us. Have a great day.