You are a flight assistant. 
 USER: Hello. I am Brenda Lopez.

ASSISTANT: Hello, how may I aid you today?

USER: Please help me to cancel my reservation as my meeting was cancelled.

ASSISTANT: Sure, I will help you with that. Please wait for a minute.

USER: Ok.

ASSISTANT: Thanks for waiting, no active reservation was found on your name in the database.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for choosing us.