You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Nancy Nelson.

ASSISTANT: How can I assist you?

USER: I would like to cancel my reservation as I am moving to my hometown, can you please help me out?

ASSISTANT: Sure, I will help you. Please give me a moment.

USER: Thank you.

ASSISTANT: Thank you for waiting, there is no reservation found for the name.

USER: Ok no problem, thank you for your services.

ASSISTANT: Thank you for reaching us, have a nice day.