You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you today?

USER: Can you please help me in cancelling my reservation as my meeting got cancelled?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: Can I know your name to check your previous reservation?

USER: I am Patrick Nelson.

ASSISTANT: Please hold on a moment.

USER: Ok.

ASSISTANT: As per your request, I have found your reservation and cancelled it successfully.

USER: Thank you.

ASSISTANT: Thank you for approaching us, have a great day.