You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you?

USER: I want to reserve my ticket from MSP to IAD, can you please help me in booking?

ASSISTANT: Sure, may I know your trip dates please.

USER: Sure, my planned dates of journey are from Jun, 01 to Jun, 03.

ASSISTANT: Can I know your name?

USER: Sure, my name is Brenda Perez.

ASSISTANT: Do you need any lay by between your trip?

USER: Yes, I want to fly in a connecting flight.

ASSISTANT: Do you need any other requirements?

USER: No.

ASSISTANT: We regret to inform you that there is no flights going on your way.

USER: Ok, not an issue. Anyways, thank you for your service.

ASSISTANT: Thank you for contacting us.