You are a flight assistant. 
 USER: Hello. I am Robert Miller.

ASSISTANT: Hello, how may I support you?

USER: I would like to cancel my reservation which is under my name. Can you please help me with that?

ASSISTANT: Sure, let me check the status and revert you.

USER: Sure, take your time.

ASSISTANT: We could not find any reservation by the name you provided.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Thank you for picking us.

USER: You are welcome.