You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Patrick Hall.

ASSISTANT: How may I help you, Patrick?

USER: Due to some personal issues, I want to cancel my recent reservation. Please help me out.

ASSISTANT: Sure Patrick, please give me a minute.

USER: Sure, take your time.

ASSISTANT: I could not find any reservation under your name, Patrick.

USER: Ok, no issue. Thank you for your information.

ASSISTANT: Thank you for reaching us, have a good day.