You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: Can you please help me in booking a flight ticket from Oakland, OAK to San Francisco, SFO?

ASSISTANT: Sure, help me with the trip dates?

USER: My journey dates are from Aug 12 to Aug 14.

ASSISTANT: May I know your name please?

USER: My name is Virginia Williams.

ASSISTANT: Do you have any connection limit?

USER: I need a lay by in between journey.

ASSISTANT:  Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: Ok, that's not a problem. Thanks for your information.

ASSISTANT: Thank you for reaching us.