You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I am Deborah Lewis. My business meeting has been cancelled, could you please help me with cancelling my recent reservation?

ASSISTANT: Sure, I will help you with the ticket cancellation process. Can you please wait a minute?

USER: Sure, take your time.

ASSISTANT: Sorry to inform you, there is no reservation found with your name to cancel in our database.

USER: That's ok, not an issue. Anyways, thank you for the information.

ASSISTANT: You are welcome. Thank you for reaching us. Have a nice day.