You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Benjamin Wright.

ASSISTANT: How can I assist you?

USER: Can you reserve a seat for me to see the place of Eastern State Penitentiary which is located in Philadelphia?

ASSISTANT: Sure Wright, can I know the travel dates please?

USER: Sure, my travelling dates are 05/17 and 05/19.

ASSISTANT: Could you please provide the airport codes?

USER: My locations are from SFO to PHL.

ASSISTANT: There is a flight in AA airline with price 100, can I book it?

USER: Please proceed, if the connection is 1.

ASSISTANT: Your ticket has been booked with flight number 1018.

USER: Thanks for your help and good service.

ASSISTANT: Thank you for approaching us.