You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Amy Brown.

ASSISTANT: Hello. How may I help you Amy Brown?

USER: I have planned to meet my friend on his birthday. Can you please book a flight ticket for me from MSP to HOU.

ASSISTANT: Yes sure. Can you provide me your trip dates?

USER: My departure day will be on 02/08 and my return day will be on 02/10.

ASSISTANT: In my records, I found a flight details for you. Flight number is 1018 and charges are only 100 with 1 connection.

USER: Yes, it is within my limit. Please confirm my ticket booking.

ASSISTANT: Yes sure. Your tickets are confirmed. Thank you to approach us.

USER: OK, thank you for your immediate response.