You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, How can I help you?

USER: I am Deborah Edwards. As my trip got cancelled due to bad weather, can you please help me in cancelling my reservation?

ASSISTANT: Sure, Please wait a second.

USER: Ok.

ASSISTANT: Sorry, No reservation found on your name.

USER: No worries, thank you for your information.

ASSISTANT: Thank you for opting us.