You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I be of address today?

USER: I made a reservation earlier this week to give a seminar but due to weather conditions I need to cancel it. Can you help me with cancellation?

ASSISTANT: Sure, can I know your name to check the reservation status?

USER: Jacob Thomas is my name.

ASSISTANT: Ok, please wait a moment I will check the reservation list.

USER: Sure, I will wait.

ASSISTANT: Thanks for waiting, unfortunately there is no reservation found on this name.

USER: Ok, no issues. Thanks for your information.

ASSISTANT: Thanks for availing us.