You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I am planning to visit lake Merritt at Oakland, could you please help me with booking a flight ticket from AUS to OAK?

ASSISTANT: Sure, may I know your planned travel dates?

USER: I would like to depart on Mar 14th and return on Mar 16th.

ASSISTANT: May I know your connection limit?

USER: I need a connecting flight.

ASSISTANT: Do you have any other specifications?

USER: I need an economy class ticket.

ASSISTANT: May I know your good name?

USER: I am Jessica Turner.

ASSISTANT: We found an airline: Frontier, flight number: 1010 and price is 100 with one connection.

USER: Please confirm the booking.

ASSISTANT: Your flight ticket has been reserved.

USER: I really appreciate your help, thank you for your service.

ASSISTANT: Thank you for reaching us.