You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I need you to book a flight ticket from CLT to MCO, please help me.

ASSISTANT: Sure, may I know your travel dates?

USER: January 28 and 30, are my planned travelling dates.

ASSISTANT: Do you have any specifications?

USER: I would prefer to fly in a direct flight.

ASSISTANT: May I know your name?

USER: Kimberly King here.

ASSISTANT: Ok, please wait a minute.

USER: Sure, take your time.

ASSISTANT: Sorry, there were no flights found on your route.

USER: That's ok. Thank you.

ASSISTANT: Thank you.