You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I need to cancel my reservation due to climate issue. Can you please cancel my reservation?

ASSISTANT: Sure, may I know your good name?

USER: Angela Robinson is my name.

ASSISTANT: I have found reservation with your name. I will cancel it.

USER: Ok.

ASSISTANT: Thank you for reaching us, have a great day.

USER: Thanks for cancelling my reservation.