You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you today?

USER: Can you help me in cancellation of my recent reservation?

ASSISTANT: Sure, l will help you. Can you please share your name?

USER: I am Angela Miller.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Thanks for  waiting, there is no active reservation found on your name.

USER: Ok, no issues. Thanks for the information.

ASSISTANT: Thank you for opting us.