You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Shirley Johnson.

ASSISTANT: How may I help you today?

USER: I want to book a flight ticket from NY-LGA to AZ-PHX. Can you help me?

ASSISTANT: Sure, we are here to help you in booking.

USER: Thank you.

ASSISTANT: Can I know your planned travelling dates to proceed further?

USER: 10/19 and 10/21 are my travelling dates.

ASSISTANT: Do you need a halt in between your journey?

USER: I need a connecting flight.

ASSISTANT: Ok, please wait a moment.

USER: Ok.

ASSISTANT: Thank you for waiting, we found a Delta airline matching your essential details with single connection and the fare 100.

USER:  That's perfect, You can reserve it for me.

ASSISTANT: Your ticket has been confirmed with the flight number-1016.

USER: Thank you for your help.

ASSISTANT: It's pleasure to serve you.