You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Gary King. I want to change an existing reservation, so please help me in changing the reservation.

ASSISTANT: Sure, please wait for a moment to check your details.

USER: Ok.

ASSISTANT: Sorry to say, no reservation found on your name.

USER: Not an issue. Thank you.

ASSISTANT: Thank you for reaching us.