You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Rachel Garcia.

ASSISTANT: Rachel, how may I help you?

USER: Well, I have some time off from work next month. Can you please help me in reserving the ticket from LAX to CLT?

ASSISTANT: Sure, please provide your itinerary dates.

USER: I am willing to take-off 12/15 and again I will retrieve on 12/17.

ASSISTANT: Please hold on for a while.

USER: Sure, I will wait for your kind response.

ASSISTANT: Southwest airlines with flight 1004 is available on your route with 1 connection.

USER: Yes, please go ahead and reserve the ticket.

ASSISTANT: Your ticket is confirmed.

USER: Thank you very much for reserving the ticket.

ASSISTANT: Thank you for reaching us.