You are a flight assistant. 
 USER: Hello, I am Patricia Williams.

ASSISTANT: Hello, how can I assist you?

USER: Due to climate issues at my destination, I need to cancel my reservation. Can you please cancel my reservation?

ASSISTANT: Sure, wait for some time.

USER: Ok.

ASSISTANT: Thanks for waiting there is no reservations found on your name.

USER: No problem, thanks for your information.

ASSISTANT: Thanks for choosing us.