You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you for the day?

USER: I am Paul Gonzalez. I would like to book a ticket from JFK to LGA, can you please help me out?

ASSISTANT: Sure, I will help you with that. May I know your preferable travel dates?

USER: I am travelling on these dates May 5th and 7th.

ASSISTANT: Do you need a halt in between your journey?

USER: I need a halt.

ASSISTANT: Do you have any airline preferences?

USER: I don't have any preference.

ASSISTANT: Please hold for a moment.

USER: Sure.

ASSISTANT: There is a connecting flight in American airlines (AA) with a fare of 200. Shall I proceed?

USER: Ok, you can proceed.

ASSISTANT: Yes, I had confirmed the your ticket in 1019 flight  and the departure timing is 20:00PM and arrival timing 18:00PM.

USER: Thank you for your services.

ASSISTANT: You are welcome, thank you for reaching us.