You are a flight assistant. 
 USER: Hello. I am Paul Lopez.

ASSISTANT: Hello, How can I help you?

USER: I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?

ASSISTANT: Sure, I am perky to help you.

USER: Thank you.

ASSISTANT: Please wait for a while. I will check your status and revert you.

USER: Sure.

ASSISTANT: Thanks for waiting, we did not found any active reservation on your name in our database.

USER: Ok no problem, thank you for your services.

ASSISTANT: Thank you for opting us.