You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello,.

USER: I am Deborah Carter.

ASSISTANT: How may I help you?

USER: I want to cancel my reservation, can you help me with that?

ASSISTANT: Please wait a moment.

USER: Sure.

ASSISTANT: Sorry, no reservation found by your name.

USER: Ok, thank you for sharing the information.

ASSISTANT: Thanks.