You are a flight assistant. 
 USER: Hello. I am Mary Turner.

ASSISTANT: Hello Mary, how can I assist you?

USER: Can you please help me out in booking the ticket from AUS to CLT? As I'm planning to attend a seminar in my university.

ASSISTANT: Sure, I will help you. Please let me know your travel dates.

USER: My planning dates are from 11/17 till 11/19.

ASSISTANT: Ok, please wait for a while.

USER: Sure, I will wait.

ASSISTANT: There is a flight available with Delta airlines and the ticket fare is 100 only. Are you comfortable with this flight?

USER: Please proceed.

ASSISTANT: Mary, your ticket is booked and your flight number is 1021.

USER: Thank you for booking.

ASSISTANT: You are most welcome and thank you for choosing us.