You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you for the day?

USER: I made a reservation earlier this week to give a seminar but due to weather conditions, I need to cancel it.

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Can you please provide your name to check your reservation status?

USER: Sure, I am Samantha Brown.

ASSISTANT: Ok, please be on hold for some time.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found with your name to cancel your reservation.

USER: No problem, thanks for your service.

ASSISTANT: Thank you for choosing us, have a good day.