You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I serve you today?

USER: Please cancel my recent reservation. As budget was very high for our planned trip and we are not able to arrange our budget, so can you help me with this?

ASSISTANT: Sure, may I know your good name please?

USER: My name is Rebecca Garcia.

ASSISTANT: Ok, please wait for few minutes.

USER: Ok.

ASSISTANT: There is no recent reservation found on your name.

USER: OK, no issues.

ASSISTANT: Thank you for reaching us.

USER: Thanks for the help.