You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: Owing to an emergency, I had to request you to cancel my reservation. Can you help me with that?

ASSISTANT: Sure, may I know your name please?

USER: My name is Anthony Anderson.

ASSISTANT: Please wait for a while.

USER: Ok.

ASSISTANT: I have found a reservation on your name. Shall I cancel it?

USER: Yes, please cancel it.

ASSISTANT: Your reservation has been canceled.

USER: Thank you for your help.

ASSISTANT: Thank you for opting us.