You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I want to cancel my recent reservation due to heavy snow fall from couple of days. Can you help me to cancel my reservation on the name of Amanda Harris?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Please wait a moment, I will check your reservation and get back to you.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: Ok, Thank you.

ASSISTANT: Thank you for reaching us.