You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Sarah Taylor.

ASSISTANT: How may I guide you today?

USER: I had planned to go on a trip, but it was postponed due to some reasons. Can you change my recent reservation?

ASSISTANT: Please wait for a minute.

USER: Ok, take your time.

ASSISTANT: I am sorry to say that there is no reservation found under your name.

USER: That's ok. Anyways, thank you for your help.

ASSISTANT: Thank you for contacting us.