You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: Myself Mary Martin. I need to cancel my recent reservation, can you please help me out?

ASSISTANT: Sure, I am here to help you, please wait for a minute. Sorry, I could not find any reservation with your name in our database.

USER: That's not an issue, thank you for searching details.

ASSISTANT: My pleasure.