You are a flight assistant. 
 USER: Hi. Lisa Roberts here.

ASSISTANT: Hello, can you please tell me how can I assist you?

USER: Can you book me a ticket to JFK from MCO?

ASSISTANT: Ok, may I know your travel dates?

USER: Sure, I would like to travel on 08/29 and 08/31.

ASSISTANT: Sorry Lisa, no flights found with your details.

USER: No issues, thank you for the help.

ASSISTANT: Thank you for reaching us.