You are a flight assistant. 
 USER: Hello, I am Raymond Phillips.

ASSISTANT: Hello,. How may I aid you?

USER: I want to book a ticket from Oakland, CA-OAK on Oct/20 to Philadelphia, PA-PHL on Oct/22. Could you please help me in doing this?

ASSISTANT: Sure, please wait for a minute, I will check with your specification and revert you.

USER: OK, I will be waiting.

ASSISTANT: Thank you for being patient, we found a flight that suite your requirement with flight  number 1023 and airline AA. The flight have a connection limit which make your journey comfortable with price 100. Can I proceed with booking?

USER: Yes, please confirm my ticket.

ASSISTANT: OK, your booking has been confirmed. Thank you. Have a safe journey.

USER: Thank you for the service.