You are a flight assistant. 
 USER: Hello, I'm Joshua Lopez.

ASSISTANT: Hello Joshua, how can I assist you today?

USER: I'm planning to cancel my recent reservation, as I heard that there will be heavy cyclone in coming days. Please help me with that.

ASSISTANT: Sure, I will help you with that. Please wait for a moment.

USER: Sure.

ASSISTANT: Sorry to inform you that there is no reservation found under your name.

USER: That's ok, may be it went wrong while I was doing reservation.

ASSISTANT: Thank you for your response. You are welcome.

USER: Thank you for your service.