You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I want to book a ticket from MSP to IAD. Could you book a ticket?

ASSISTANT: Sure, may I know the travelling dates?

USER: Travelling dates are from Jan, 24 to Jan, 26.

ASSISTANT: Do you have any connection limit?

USER: I would prefer connecting flight.

ASSISTANT: Are there any other requirements?

USER: I prefer normal-cost airlines.

ASSISTANT: May I know your name?

USER: Kimberly Parker.

ASSISTANT:  Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: Thanks.

ASSISTANT: Thank you for opting us.