You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello,.

USER: I am Joseph Taylor.

ASSISTANT: How can I amend you today?

USER: Will you please reserve a seat to Houston, IAH?

ASSISTANT: Sure, we are glad to aid you. Where are you heading from?

USER: To participate in the horse riding, so I would like to start from Charlotte, CLT.

ASSISTANT: Help me with your dates of travel.

USER: 11/23 to 11/25 are the travel dates.

ASSISTANT: Do you have any other specifications?

USER: I need a connecting light.

ASSISTANT: Please, wait for a while.

USER: Sure.

ASSISTANT: Thanks for your time, there is a plane 1016 of Southwest airline with a connecting flight with the fare of 100. Shall I proceed?

USER: You can confirm my seat with that airline.

ASSISTANT: Reservation is done.

USER: Thank you.

ASSISTANT: Thank you for availing us, have a nice day.