You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: I would like to cancel my reservation due to some health issues, can you please help me out with that?

ASSISTANT: Sure, will you mention your name for checking the reservation status?

USER: Myself Ashley Wright.

ASSISTANT: Please give me a moment.

USER: Sure, I will wait for your response.

ASSISTANT: Your reservation is successfully cancelled.

USER: Thank you for your help.

ASSISTANT: Welcome, have a great day.