You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Emma Allen.

ASSISTANT: How can I assist you for the day?

USER: Could you please help me to cancel my recent reservation as my plan to meet my girl friend got postpone?

ASSISTANT: Sure, I am here to help you with that reservation cancel.

USER: Thank you.

ASSISTANT: Please hold for a moment.

USER: Sure.

ASSISTANT: There is no active reservation found with your name in our database to cancel it.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: Thank you for reaching us.