You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you today?

USER: I am Jack Wilson, can you help me to book a flight from CLT to LAX?

ASSISTANT: Sure, I am glad to help you. May I know your travel dates?

USER: My trip dates are 05/24 and 05/26.

ASSISTANT: Ok, please wait for a while.

USER: Ok.

ASSISTANT: Thank you for waiting. Here there is a connecting flight is available and airfare is about 100. Shall I proceed further in booking?

USER: Proceed with booking.

ASSISTANT: Your ticket has been confirmed for the flight 1012 in Delta airlines.

USER: Thank you.

ASSISTANT: Thank you for reaching us. Have a great day.