You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Jessica Wright here.

ASSISTANT: Sure wright, what kind of services are you looking from us?

USER: I want to cancel my recent reservation as my uncle passed away, can you help me?

ASSISTANT: Ok, let me check your reservation status in our database.

USER: Ok, I will be waiting for your response.

ASSISTANT: Wright sorry to intimate, no reservation is found on your name in our database.

USER: Oh! That's very sad to hear from you. Anyways, Thank you for checking.

ASSISTANT: Thank you very much for contacting us.

USER: You are most welcome.