You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you today?

USER: I want to travel from EWR to IAD. Can you help me to book a flight ticket?

ASSISTANT: Sure, may I know your planned trip dates?

USER: I want to fly in the flight on Oct 21 and Oct 23.

ASSISTANT: Is there any connection limit?

USER: I want to have a connecting flight.

ASSISTANT: Kindly, mention your arrival and depart timings.

USER: No.

ASSISTANT: Do you have any other specifications?

USER: No.

ASSISTANT: Please forward your good name.

USER: Susan Smith.

ASSISTANT: We found a direct flight of fare 100 with airline Delta and number 1023. Can I proceed?

USER: Proceed to booking.

ASSISTANT: Your ticket has been confirmed in economy class.

USER: Thank you for your help.

ASSISTANT: Thank you for contacting us.