You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you today?

USER: I need to travel from MSP to HOU, can you help me with that?

ASSISTANT: Sure, can you please let me know your journey dates?

USER: My trip dates are 06/17 and 06/19.

ASSISTANT: Do you prefer a connecting flight or direct flight?

USER: I need a connecting flight.

ASSISTANT: May I know your other preferences?

USER: My return time must be in afternoon.

ASSISTANT: Please provide your name.

USER: I am George Young.

ASSISTANT: Sorry, we could not find any flights on your request.

USER: That's ok. Thank you for your service.

ASSISTANT: Thank you for reaching us.