You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Myself Stephan Baker.

ASSISTANT: Stephan Baker. How may I help you?

USER: I need to cancel my reservation as my exams got cancelled due to bad weather in my destination area. Can you help me we that?

ASSISTANT: Sure, give me a moment.

USER: Sure, I will wait for your response.

ASSISTANT: Sorry, I did not find a name by Stephan Baker in the data base.

USER: Oh! It might not booked properly at the time of booking. Anyways thank you for the information.

ASSISTANT: Thank you for approaching us.