You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you today from my end?

USER: Can you please assist me in making an airline reservation from SFO to DTW?

ASSISTANT: Sure, I am here to help you out. Please provide me your trip dates.

USER: My trip dates are May 2nd and May 4th.

ASSISTANT: May I know your name to proceed further?

USER: Anthony Turner.

ASSISTANT: May I know your connection limit?

USER: I prefer to go by a direct connection.

ASSISTANT:  I regret to inform you that there is no flight in your route with 0 connection. Sorry for inconvenience. I hardly tried to give the best service to you but really sorry for this moment.

USER: Ok, no issues.

ASSISTANT: Thank you for reaching us.

USER: Thank you.