You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I guide you?

USER: Have a concern regarding the cancellation of my reservation I did recently.

ASSISTANT: Sure, please give me a moment. May I know your name for checking purpose?

USER: Ok, my name is Stephanie White.

ASSISTANT: I have checked based on your request but there is no reservation found for the user name that you have given.

USER: Ok, not a problem.

ASSISTANT: Ok, thank you for reaching us. Have a nice day.

USER: Thank you for connecting with our agency.

ASSISTANT: You are welcome.