You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I serve you?

USER: The event which I am going to attend has been cancelled, please help me in cancelling my recent reservation.

ASSISTANT: Sure, May I know your name?

USER: My name is Kimberly Adams.

ASSISTANT: Please wait a second.

USER: Sure, take your time.

ASSISTANT: Sorry, No reservation found on your name.

USER: Ok, no issues. Thank you for your information.

ASSISTANT: Thank you for opting us.