You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I would like to cancel my reservation. Can you please cancel my reservation?

ASSISTANT: Sure, may I know your name please to check the reservation status?

USER: Sure, my name is Stephanie Hill.

ASSISTANT: Hill, please wait for a minute.

USER: Sure, take your time.

ASSISTANT: Your ticket is cancelled successfully.

USER: Thank you for your service.

ASSISTANT: Thank you for contacting us.