You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: Benjamin Smith here. I just want to cancel my recent reservations because my health is not good to travel.

ASSISTANT: Ok, please wait a minute.

USER: Sure.

ASSISTANT: There are no active reservations found with your details. Thank you for reaching us.

USER: Thank you for your services.

ASSISTANT: Hope you get well soon.

USER: Thank you.