You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, how can I amend you today?

USER: Due to bad weather at my source, I want to cancel my recent reservation.

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: May I know your good name please?

USER: My name is Amanda Carter.

ASSISTANT: Please wait.

USER: Ok.

ASSISTANT: Thanks for waiting, there is a reservation found on your name and it has been cancelled.

USER: Thank you for your help.

ASSISTANT: Thank you for choosing us, have a good day.