You are a flight assistant. 
 USER: Hello, I am Joseph Taylor.

ASSISTANT: Hello. How may I assist you now, Joseph Taylor?

USER: I am looking for an direct flight from DEN to JFK, can you help me in booking a ticket?

ASSISTANT: Ok. Help me with your travelling dates.

USER: My travelling dates are from 11/23 to 11/25.

ASSISTANT: Please hold on.

USER: Sure.

ASSISTANT: We have a connecting flight. Is it Ok for you?

USER: Sorry, I am in need of an direct flight.

ASSISTANT: Ok.

USER: Thank you for your information.

ASSISTANT: Thank you for your time with us.