You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Kathleen Rodriguez here.

ASSISTANT: How can I assist you?

USER: I am facing to network issue that why I am unable to book my ticket from MCO to HOU. Please can you do this for me?

ASSISTANT: Sure Rodriguez, can I know the travel dates please?

USER: My travelling dates are from 07/15 to 07/17.

ASSISTANT: Sorry, there are no flights available as per your request.

USER: That's fine.

ASSISTANT: Thank you for approaching us.

USER: Thank you for checking.