You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you today?

USER: I want to book a ticket from SFO to PHL, can you help me?

ASSISTANT: Sure, can you please share your travel dates?

USER: My travel dates are 02/20 and 02/22.

ASSISTANT: May I know your name to proceed further?

USER: Myself Amanda Collins.

ASSISTANT: Thank you for the details. I found a flight available with price 100 and the connection is 0 with Southwest airline. Would you like me to proceed with the booking?

USER: No, I need a flight with connection 1.

ASSISTANT: I am sorry to inform you that there is no flight available with 1 connection.

USER: No problem, thanks for checking.

ASSISTANT: Thank you for contacting us.