You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I would like to travel from CLT to ATL as a business trip, can you do the reservation?

ASSISTANT: May I know your travel dates?

USER: My journey dates are 05/12 and 05/14.

ASSISTANT: Do you prefer connecting flight?

USER: I need break in my journey.

ASSISTANT: Do you have any other specifications?

USER: No.

ASSISTANT: May I know your good name?

USER: Jerry Smith here.

ASSISTANT: We found a flight in an economy class with 1 connection in Southwest airlines and the fare of your flight will be 100. Do you like me to proceed your booking with this flight?

USER: Please proceed.

ASSISTANT: Your booking is done with flight number 1020.

USER: Thank you so much.

ASSISTANT: Thank you for reaching us.