You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Emma Thomas.

ASSISTANT: How can I assist you today?

USER: I am planning to book a ticket with connection 1. Can you please help me out?

ASSISTANT: Sure, will you mention your airport codes that you want to travel?

USER: My airport codes are OAK to CLT.

ASSISTANT: Please provide your preferable journey dates.

USER: I would like to travel on 01/03 and return back on  01/05.

ASSISTANT: Please give me a moment.

USER: Sure.

ASSISTANT: There is a flight with price 100 and the connections 1 is available. Shall I confirm your ticket?

USER: Yes, you can proceed the booking.

ASSISTANT: Your ticket is booked. the flight number is 1001 and the airline is UA.

USER: Thank you for your help.

ASSISTANT: Welcome, have a great day.