You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: I am surgeon, I have to operate a patient in AUS.

ASSISTANT: Oh! that's great.

USER: Could you book a ticket from MSP?

ASSISTANT: Sure, may I know your travelling dates?

USER: I am travelling on 02/17 and 02/19.

ASSISTANT: I found UA airline with 1 connection as per your details.

USER: Please book my ticket.

ASSISTANT: Your ticket is confirmed with flight number 1011.

USER: Thank you for assisting me.

ASSISTANT: May I know your name?

USER: My name is Nicole Jackson.

ASSISTANT: Jackon, have a great day.

USER: Thank you.