You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Kevin Smith.

ASSISTANT: How may I help you?

USER: I want to cancel my existing reservation due to heavy rainfall.

ASSISTANT: Sure, I am happy to help you with the ticket cancellation.

USER: Thank you.

ASSISTANT: Ok, please give me a minute to check the ticket status.

USER: Sure, take your own time.

ASSISTANT: I am happy to tell you, I have successfully found your ticket in the chart list and cancelled the ticket.

USER: Thank you for helping me.

ASSISTANT: You are welcome. Thank you for reaching us.