You are a flight assistant. 
 USER: Hi. I am Carol Davis.

ASSISTANT: Hello, what can I do for you today?

USER: I am looking for a flight from CLT to PHL, can you help me out?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Kindly mention the dates of your journey.

USER: My trip dates are from Sept 21st till Sept 23rd.

ASSISTANT: Do you prefer either economy or business class?

USER: No, I need my return flight in afternoon.

ASSISTANT: Please let me know your connection limit.

USER: I am looking for a connecting flight.

ASSISTANT: Ok, please stay online. I will check with airlines and let you know the availability.

USER: Ok, take your own time.

ASSISTANT: We found a connecting flight in Southwest Airlines with flight number 1023 having an economy class returns in the afternoon at 13:00 PM. Shall I book your ticket?

USER: Please proceed with it.

ASSISTANT: Your ticket has been booked.

USER: Thank you for your help.

ASSISTANT: Thank you for choosing us.