You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: Can you please help me in reserving the ticket from OAK to LGA?

ASSISTANT: Sure, We are here to help you. Can I know your travelling dates?

USER: I am planning my trip on Oct 7 and again I will return back on Oct 9.

ASSISTANT: Please share me your connection limit.

USER: I am comfort to travel in single connection flight.

ASSISTANT: Is there any other preferences that you would like to add before booking?

USER: My class preference is business.

ASSISTANT: Please wait a while.

USER: Sure, I will wait for your response.

ASSISTANT: May I know your name?

USER: Myself Matthew Martinez.

ASSISTANT:  We are unable to provide flight in between your journey routes due to some technical up-gradation at destination airport.

USER: Not a big problem, anyhow thank you very much for your kind information.

ASSISTANT: Thank you for reaching us.