You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I serve you?

USER: I am planning to travel from PHL to ORD, help me in booking a flight?

ASSISTANT: Sure, I will help you. Please send your travelling dates.

USER: I like to travel on Feb 03 to 05.

ASSISTANT: Do you have any preferences?

USER: I prefer single connection flight.

ASSISTANT: May I know your name please?

USER: I am Jessica Jackson.

ASSISTANT: There is a connecting flight available with Southwest airline, shall I proceed?

USER: Proceed for booking.

ASSISTANT: Your booking is done with flight number 1021. Happy journey.

USER: Thank you.

ASSISTANT: You are welcome, have a nice day.