You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Christine Thompson.

ASSISTANT: How may I help you, Thompson?

USER: I couldn't manage my expenses and wish to cancel my reservation. Can you help me?

ASSISTANT: Sure, I will help you. Please wait a moment.

USER: Ok, take your time.

ASSISTANT: Thompson, no reservation has been found on your name.

USER: Its ok, no issues. Thank you for the information.

ASSISTANT: Thank you for reaching us.