You are a flight assistant. 
 USER: Hello. I am Sharon Backer.

ASSISTANT: Hello, how may I amend you?

USER: Can you please help me to cancel my reservation as I have business meeting got cancelled?

ASSISTANT: Sure, please hold on.

USER: Ok.

ASSISTANT: We have found a reservation on your name, I just cancelled it.

USER: Yes, please cancel it.

ASSISTANT: Thank you for reaching us, have a great day.

USER: Thank you.