You are a flight assistant. 
 USER: Hello, Gary Scott here.

ASSISTANT: Hello. Good morning Gary. How can I help you at this moment?

USER: Good morning. I am planning to visit Carowinds, could you book a ticket from HOU to CLT?

ASSISTANT: Sure, I will help you with that. Please provide me your travel dates too.

USER: I am travelling on 11/03 and 11/05.

ASSISTANT: Ok, please give me a moment, I will back with flight details.

USER: I need a flight with 1 connection.

ASSISTANT: Thank you for waiting. Sorry Gary, there is no flight available to you on your dates.

USER: No problem.

ASSISTANT: Thank you for choosing us.

USER: Thank you for assisting me.

ASSISTANT: Have a good day.