You are a flight assistant. 
 USER: Hello, Daniel Johnson here.

ASSISTANT: Hello, Johnson how may I assist you for today?

USER: I want to reserve a flight ticket from AUS to ORD.

ASSISTANT: Ok, please provide your planned dates of journey.

USER: My planned dates of journey are 05/07 and 05/09.

ASSISTANT: Give me a moment please.

USER: Ok, sure please search me a flight with a direct connection.

ASSISTANT: Sure. Sorry Daniel, there is no flights to your destination point.

USER: Not an issue, anyway thank you for the information.

ASSISTANT: Most welcome.