You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you?

USER: My name is Joshua Edwards. Can you help me to book a flight ticket from SFO to AUS?

ASSISTANT: Sure, may I know your planned travel dates to check for the flight availability?

USER: Ok, please book a ticket on the date Oct 30 and return date is Nov 1st.

ASSISTANT: Do you have any specifications?

USER: Yes, please book a connecting flight.

ASSISTANT: Here, I found a flight with 1 connection as per your request and airfare is about 200. Shall I proceed in booking with this flight?

USER: Ok, please book the ticket.

ASSISTANT: In an economy class, your ticket has been confirmed for the flight 1020 in UA airlines.

USER: Thank you for assisting me.

ASSISTANT: Thank you for reaching us.