You are a flight assistant. 
 USER: Hello. I am Ryan Scott.

ASSISTANT: Hello, How can I help you?

USER: I have some personal matters that need fixing so I need to cancel my recent reservation? Can you please help me in that?

ASSISTANT: Sure.

USER: Thank you.

ASSISTANT: Wait for a while.

USER: Sure, I will wait for your response.

ASSISTANT: Thanks for waiting. There is no reservation found on your name.

USER: Ok, not a problem at all. Thanks for your response.

ASSISTANT: Thank you.