You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I need to cancel my recent reservation. Please help me in that.

ASSISTANT: Sure, may I know your name please?

USER: Charles Edwards.

ASSISTANT: Ok, please wait for a while.

USER: Ok.

ASSISTANT: Sorry, there was no reservation found with your given name.

USER: Thank you for your information.

ASSISTANT: Thank you for opting us.