You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I serve you today?

USER: I am Katherine Adams. I would like to change my reservation, due to hurricanes my golf has been postponed. Can you please help me with changing?

ASSISTANT: Sure, I am here to help you. Please give me a minute.

USER: Sure.

ASSISTANT: Thanks for waiting, there is no active reservation found on your name to change.

USER: Ok, no worries at all. Thank you.

ASSISTANT: Thank you for connecting with us.