You are a flight assistant. 
 USER: Hi. I am Carol Young.

ASSISTANT: Hello, how may I assist you?

USER: Please book a ticket from JFK to BOS.

ASSISTANT: Sure, may I know your travelling dates?

USER: 05/16 and 05/18 are my travelling dates.

ASSISTANT: Do you need any connections within your jouirney?

USER: Yes, I need one connection.

ASSISTANT: We found a flight with number 1012 and UA as airline. The cost of the ticket is 100.

USER: Ok, proceed to book.

ASSISTANT: Your booking is done.

USER: Thank you.

ASSISTANT: Thank you for availing us.