You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I made a reservation earlier to attend a meeting. It has been cancelled because we had a Skype meeting. Can you please cancel my recent reservation?

ASSISTANT: Ok, I will help you in cancelling the ticket. May I know you  name?

USER: My name is Kenneth Jackson.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Sorry there is no reservation found on your name.

USER: No worries. Thanks for your quick response.

ASSISTANT: Thank you for approaching us.