You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: Please help me in booking my flight ticket from MCO to HOU?

ASSISTANT: Sure, can you please share your journey dates?

USER: My planned travel dates are Sept 11-13.

ASSISTANT: Do you have any specifications?

USER: I need a direct flight.

ASSISTANT: May I know your name please?

USER: My name is Janet wright.

ASSISTANT: Ok, we found direct flight 1009 in Southwest Airlines with fare of 200. Shall I proceed with economy class?

USER: Ok, please proceed.

ASSISTANT: Your flight ticket has been booked.

USER: Thank you.

ASSISTANT: Thank you for reaching us.