You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you today?

USER: Please assist me to cancel my reservation as my business meeting got cancelled.

ASSISTANT: Sure, we are here to help you. May I know your name to proceed further?

USER: Rebecca Moore here.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: Thank you for your time, sorry no reservation found on your name.

USER: That's ok, thank you for checking.

ASSISTANT: Thank you for reaching us.