You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: Due to sudden rainfall at my source, I want to cancel my recent reservation. Can you please help me with this?

ASSISTANT: Sure, may I know your name please?

USER: Sure, I am Edward Garcia.

ASSISTANT: Ok, please wait for a while, I will check and get back to you.

USER: Sure, I will wait.

ASSISTANT: Sorry, there was no reservation found with your name.

USER: Ok, Thank you for your help.

ASSISTANT: Thank you for opting us.