You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, how can I best serve you now?

USER: Please, cancel my recent reservation.

ASSISTANT: Sure, I can cancel your reservation right now.

USER: Thank you.

ASSISTANT: Before that I need to know your good name please?

USER: Reservation is done with my name Anthony Lopez.

ASSISTANT: Ok, please wait for a couple of minute.

USER: Sure.

ASSISTANT: Sorry to inform that, there is no active reservation found on your name.

USER: Ok, thank you for information.

ASSISTANT: Thanks for contacting us, have a good day.