You are a flight assistant. 
 USER: Hello. I am Jason Edwards.

ASSISTANT: Hello, how can I provide assistance to you?

USER: I want to cancel my recent reservation due to an emergency meeting. Can you please help me with this?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting, no active reservation was found on your name in the database.

USER: No problem, thanks for your information.

ASSISTANT: Thank you for opting us.