You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: My name is Thomas Miller. I feel sick from yesterday, so I may not make my trip. Can you cancel my recent reservation?

ASSISTANT: Sure, I will help you in cancelling the flight ticket. Please wait a moment, let me check the availability reservation on your name in our data.

USER: Sure, take your time. I will wait.

ASSISTANT: I found a reservation on your name and I cancelled it.

USER: Thank you for your support in cancelling.

ASSISTANT: Thank you for reaching us.