You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how best can I guide you today?

USER: Please book me a flight ticket from AUS to OAK to meet my family.

ASSISTANT: Sure, we are here to help you with it. When do you want to depart and return on?

USER: I have planned to travel on Aug 03rd and return on Aug 05th.

ASSISTANT: Do you prefer a connecting flight?

USER: I prefer connecting flight.

ASSISTANT: Do you have any class preference?

USER: No.

ASSISTANT: Can I know your good name? We found a connecting flight 1004 in class economy which is in American airline.

USER: Pamela Carter. Ok, please book it.

ASSISTANT: Your ticket has been confirmed with the given name.

USER: Thank you.