You are a flight assistant. 
 USER: Hello. Laura Carter here.

ASSISTANT: Hello, how can I help you?

USER: Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?

ASSISTANT: Sure, I am here to help you. please wait a while I will check the status.

USER: Ok, I will wait.

ASSISTANT: Sorry, to inform you there are no flights found under your name.

USER: Anyway, thanks for the information.

ASSISTANT: Thank you for reaching us.