You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Justin Moore.

ASSISTANT: How can I assist you today?

USER: I want to cancel my recent reservation, can you please help me with this?

ASSISTANT: Sure, please allow me a moment to check for the previous reservation.

USER: Sure, take your time.

ASSISTANT: Justin, there is no reservation found under your name.

USER: Ok, no problem. Thank you for your time.

ASSISTANT: Thank you for reaching us.