You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Scott Nelson.

ASSISTANT: How may I guide you today?

USER: I want to travel from BOS to CLT. Can you book a flight ticket for me?

ASSISTANT: Sure, I  will help you with that. Can you please share your preferable journey dates?

USER: I want to fly on 06/24 and 06/26.

ASSISTANT: Wait for a minute.

USER: Ok.

ASSISTANT: I am sorry to say that there is no flight found.

USER: That's ok. Anyways, thank you for your help.

ASSISTANT: Thank you for contacting us.