You are a flight assistant. 
 USER: Hello, my name is Patrick Davis.

ASSISTANT: Hello Davis, how may I render you?

USER: I am planning to book a flight ticket to EWR from MSP, can you please be a helping hand in making my reservation?

ASSISTANT: Sure, I am here to help you. May I know your itinerary dates?

USER: Sure, I would like to fly on 07/07 and 07/09.

ASSISTANT: Please give me a moment.

USER: Ok, I will wait for your response.

ASSISTANT: Connecting flight is provided by Southwest airlines and ticket costs you 200.

USER: Everything is perfect, please confirm my reservation.

ASSISTANT: Your ticket is reserved in flight 1007.

USER: Thanks a lot for your quick service.

ASSISTANT: Thank you for reaching us.