You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I am planning to visit New York, can you please book me a ticket from IAH to JFK?

ASSISTANT: Sure, we are here to help you. Can you share me your travelling dates?

USER: My preferable journey dates are from July 11 to July 13.

ASSISTANT: Do you need any halt in between your journey?

USER: I need direct flight on this route.

ASSISTANT: May I know your name?

USER: My name is Jacob Harris.

ASSISTANT: Ok, wait for some time.

USER: Sure, I will wait for you response.

ASSISTANT: Thanks for waiting there are no flights found on your details.

USER: Ok, not an issue. Thank you for providing information.

ASSISTANT: Thanks for approaching us.