You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. What help you are expecting from our agency?

USER: Can you help me in booking a flight ticket from MSP to PHL?

ASSISTANT: I am ready to help you with the ticket booking. Could you please send me your journey dates?

USER: I want to travel on 10/08, and return on 10/10.

ASSISTANT: Ok, please tell me your preferred airlines.

USER: I am comfortable with normal cost airline.

ASSISTANT: Which type of class do you prefer mostly?

USER: I am fine with any class.

ASSISTANT: Ok, what is your name?

USER: I am Rebecca Moore.

ASSISTANT: In the meanwhile, tell me your preference about the connection limit?

USER: I need a direct flight.

ASSISTANT: Sorry to intimate you that, there is no direct flight available in this route on the dates you have mentioned.

USER: Ok, no issues. Thanks for the information.

ASSISTANT: That's my pleasure, thank you for opting us.