You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Eric Wilson.

ASSISTANT: How can I help you?

USER: I need a direct flight from SFO to HOU, can you help me out please?

ASSISTANT: Yes, can I know the travel dates?

USER: My trip dates are from 09/12 till 09/14.

ASSISTANT: The flight is available with 1 connection limit and the airlines is Southwest. Can I book it?

USER: Please proceed with it.

ASSISTANT: So, it is ok with 1 connecting limit because there is no direct flight.

USER: No please don't proceed. Thank you for your response.

ASSISTANT: Sorry, I tried my best to serve you with your requirements but there is no flights available. Thank you for connecting with our agency.