You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you at this moment?

USER: My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?

ASSISTANT: Sure, I am happy to help you with that. Can I have your name please to check your reservation status?

USER: My reservation was done under the name Jerry Martinez.

ASSISTANT: Ok, please wait a moment to check reservation status.

USER: Sure, take your time.

ASSISTANT: Yes Jerry Martinez, your reservation has found and cancelled successfully as per your request.

USER: Thank you for your service.

ASSISTANT: Thank you for choosing us, have a good day.