You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. May I know your good name please?

USER: I am James Lewis.

ASSISTANT: How may I be of your help?

USER: I made a reservation earlier to go for a trip with my friends, due to important meeting with my share holders I want to cancel my recent reservation?

ASSISTANT: Sure, please wait a while.

USER: Ok.

ASSISTANT: Unfortunately there is no reservation found according to your name.

USER: Ok, not an issue. Thanks for your information.

ASSISTANT: Thank you for contacting us.