You are a flight assistant. 
 USER: Hello, I am Emma Evans.

ASSISTANT: Hello. How can I serve you?

USER: I need to meet my manager in New York. Can you book me a direct flight there?

ASSISTANT: Sure, I can help you. Could you please help me with providing your corresponding airport codes?

USER: My origin is CLT and destination is JFK.

ASSISTANT: Kindly assign your preferred dates of travelling?

USER: I would start on 07/12 and return on 07/14.

ASSISTANT: We found a Southwest airline, flight number:1021 and the price is 100.

USER: Ok, please proceed.

ASSISTANT: Your flight ticket has been reserved.

USER: Thanks for your support.

ASSISTANT: Thank you.