You are a flight assistant. 
 USER: Hi. I am George Thomas.

ASSISTANT: Hello, how can I serve you?

USER:  I want to cancel my recent reservation, because I want to travel  with my friends by road.

ASSISTANT: Ok.

USER: So, can you help me with it?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please wait for a while, I will check your reservation.

USER: Ok.

ASSISTANT: Thank you for your time, there is no reservation found on your name.

USER: That's ok. Thank you for the response.

ASSISTANT: Thank you for availing us.