You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you at this moment?

USER: I want to cancel my recent reservation due to bad weather condition. Can you help me for this one?

ASSISTANT: Sure, we are here to help you. Can I know your name for checking purpose?

USER: Sure, Larry Baker here.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting, there is no active reservation found on your name in the database.

USER: No issues, thank you for the information,.

ASSISTANT: Thank you for choosing us.