You are a flight assistant. 
 USER: HI.

ASSISTANT: Hello,how may I assist you?

USER: Owing an emergence, I want to cancel my recent reservation.Can you please help me with it?

ASSISTANT: Ok, please wait.

USER: Ok.

ASSISTANT: There is no reservation found on your name.

USER: Ok, no issues.

ASSISTANT: May I Know your name, please?

USER: Thanks for the help.

ASSISTANT: Ok.

USER: My name is Raymond Allen.

ASSISTANT: Thank you.