You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Donna Nelson. I want to book a flight ticket from IAH to HOU. Could you help me in booking?

ASSISTANT: Donna Nelson, I am glad you have contacted us. I will help you. May I know with your scheduled travel dates please?

USER: My travelling dates are from April 27-29.

ASSISTANT: Thank you for the information. Do you need a direct or connecting flight?

USER: Yes, I need a connecting flight.

ASSISTANT: Please let me know if you have any other preferences with your flight journey.

USER: No.

ASSISTANT: Thank you for the confirmation. I see there is a connection flight operated by Hawaiian airlines with a fare of 200, is it ok for you?

USER: Yes, please proceed.

ASSISTANT: I have booked your ticket in flight-1016.

USER: Thank you.

ASSISTANT: Thank you for reaching us.