You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you today?

USER: I want to fly from IAD to PHX. Can you book a ticket from that route?

ASSISTANT: Sure, we are here to assist you today. Please share your name.

USER: Sure, Joshua Carter here.

ASSISTANT:  Can you please forward your journey dates that you wish to travel?

USER: My planned travel dates are 12/28 and 12/30.

ASSISTANT: Do you need a stopover in between your journey?

USER: I want a flight with single connection.

ASSISTANT: Would you like to avail any benefits for the comfort of your journey?

USER: No more, thank you.

ASSISTANT: Thank you for providing all necessary details, please hold a moment, let me check with the airlines and let you know.

USER: Sure.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: No issues, thank you for the information.

ASSISTANT: Thank you for availing us.