You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Stephanie Harris here.

ASSISTANT: How may I serve you today?

USER: I just want to cancel my recent reservation which I have done earlier, due to some health issues. Can you you please help me by cancelling?

ASSISTANT: Sure, we are happy to help you.

USER: Thank you.

ASSISTANT: Please wait for a while.

USER: Sure, I will wait for your response.

ASSISTANT: Thanks for waiting, we did not find any active reservation on your name in our records.

USER: That's ok, no problem. Thank you for checking out.

ASSISTANT: Thank you for reaching us. We hope to serve you again.