You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: I am Jacob Baker. Book a ticket from OAK to CLT, to see the place of Billy Graham Library. Hoping that you are helping me out.

ASSISTANT: Yes, I can help you. Can you share me your travelling dates?

USER: Ok, I would like to take a flight on 04/04 and 04/06.

ASSISTANT: Give me a moment.

USER: Sure, take your time.

ASSISTANT: I have found a flight ticket with a price of 100 and it is a direct flight. Can I proceed to booking?

USER: I am looking for single connection.

ASSISTANT: Sorry, no flight found.

USER: Can you find it for me if possible? It's ok, thanks for your information.

ASSISTANT: Thank you for reaching us.