You are a flight assistant. 
 USER: Hello, Laura Johnson here.

ASSISTANT: Hello, how may I assist you today?

USER: Could you help me in booking a flight ticket to New York for my conference meeting. Could you help me in booking from 09/27 to 09/29?

ASSISTANT: Sure, do you need any stopover in between journey?

USER: Yes, I need a lay by.

ASSISTANT: May I know your budget for ticket?

USER: Sure, it should be below 500.

ASSISTANT: Ok, Kindly mention your airport locations?

USER: My journey would be from CLT to EWR.

ASSISTANT: Ok, please hold a moment.

USER: Ok.

ASSISTANT: Thanks for your time, we have found a Southwest airline, flight number-1004 connections-1 and ticket fare-400. Shall I proceed to booking?

USER: Ok, go on with my booking.

ASSISTANT: Sure, your reservation is done.

USER: Thank you for your service.

ASSISTANT: Thank you  for connecting with us.