You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I be of your help?

USER: I am Kevin Lee. I want to cancel my recent reservation as our business trip got cancelled. Please help me out.

ASSISTANT: Sure, I'll help you in cancellation.

USER: Thank you.

ASSISTANT: Please wait a moment I will check the reservation status.

USER: Ok, take your time.

ASSISTANT: Thank you for waiting, I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: That's fine, thanks for the information.