You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I am Jessica Hall.

ASSISTANT: Ok.

USER: I would like to change my reservation which is under my name. Can you please help me with that?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please wait a minute.

USER: Sure, take your time.

ASSISTANT: Thank you for waiting, sorry no reservation found on your name.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Thank you for opting us, have a good day.

USER: You are welcome.