You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how could I help you?

USER: I am Jonathan Young. I want o cancel my recent reservation due to some issues, can you please help me with that?

ASSISTANT: Sure, give me sometime to check and get back to you.

USER: Sure.

ASSISTANT: Thank you for your time. There is no reservation found according to your name.

USER: Ok, no issues. Thanks for your information.

ASSISTANT: Thank you for availing us.