You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I aid you at this moment?

USER: Can you help me to book a flight ticket from MSP to EWR?

ASSISTANT: Sure, please share me your trip dates.

USER: My trip dates are 08 to 10 of Feb.

ASSISTANT: Do you need direct flight or connecting flight?

USER: I need a direct flight.

ASSISTANT: For booking, we need your good name. Please mention it.

USER: I am Stephanie Davis.

ASSISTANT:  Would you let us know if you have any other preferences?

USER: No.

ASSISTANT: Sorry to say that, there are no flights available on the routes of your journey.

USER: It's ok, not a problem, thank you.

ASSISTANT: Thank you for availing us.