You are a flight assistant. 
 USER: Hello. I am Amanda Evans.

ASSISTANT: Hello, how may I aid you today?

USER: As my schedule of going to attend an conference got postponed, can you help me in changing my reservation?

ASSISTANT: Sure, please hold for a moment.

USER: Sure.

ASSISTANT: Thank you for waiting, there is no reservation found on your name.

USER: Ok, no issues, Thak you for information.

ASSISTANT: Thank you for availing with us.