You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you for today?

USER: My name is Gary Wright, I want to cancel my reservation as my vacation plan is cancelled. Can you help me with that?

ASSISTANT: I am here to help you about that Wright. Can you please give sometime to check the active reservations with your name in our booking list?

USER: Sure, I will wait for your reply.

ASSISTANT: I regret to say this Wright, there are no active reservations with your name in our booking list to cancel your reservation.

USER: Ok, thank you for the information.

ASSISTANT: You are welcome, thank you for reaching out here. Hope you have a nice day ahead.