You are a flight assistant. 
 USER: Hello, I am Ashley Wright.

ASSISTANT: Hello, how may I help you?

USER: I want to cancel my recent reservation due to cancel of my annual exams. Would it be possible to cancel my reservation?

ASSISTANT: Yes, please stand by I will get back to you.

USER: Ok.

ASSISTANT: Thank you for waiting, sorry to inform no reservation found with your name.

USER: No problem, thank you for the information.

ASSISTANT: Thank you for reaching us, have a nice day.