You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: I need to change my recent reservation, can you please help me?

ASSISTANT: Sure,, can I have your name please?

USER: Myself Gary Phillips.

ASSISTANT: Ok, please wait for a while. Thanks for waiting, there is no active reservation on your given name.

USER: That's ok, thank you for your searching my details.

ASSISTANT: Thank you for reaching us.