You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Robert Jones.

ASSISTANT: How can I assist you at this moment?

USER: Can you help me in cancelling my recent reservation?

ASSISTANT: Sure, I am here to help you. Please give me a moment to check your reservation status.

USER: Sure.

ASSISTANT: Robert Jones, there is no active reservation found under your name in our database.

USER: Ok, No issues. Thank you.

ASSISTANT: Thank you for contacting us.