You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Shirley Gonzalez.

ASSISTANT: How can I aid you today?

USER: I need to book a flight ticket from MSP to SEA, Can you please help me for booking?

ASSISTANT: Sure, I am here to help you. Can I know your planned trip dates?

USER: I would like to travel on 09/21 to 09/23.

ASSISTANT: Ok, wait for a minute.

USER: Sure.

ASSISTANT: The Southwest airlines are providing a flight having a connection limit 1. Can I proceed?

USER: Ok, proceed for booking.

ASSISTANT: Your ticket is reserved with the flight number 1003.

USER: Thanks for your information.

ASSISTANT: Thank you for reaching us.