You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: Can you help me to book a flight ticket from PHX to LGA?

ASSISTANT: Sure, we are glad to help you. When are you willing to travel?

USER: I want to take off on May, 9 and return back on May, 11.

ASSISTANT: Do you prefer lay by in between journey?

USER: Yes, I need a lay by.

ASSISTANT: Is there any other specifications for you?

USER: No, thanks.

ASSISTANT: May I know your good name?

USER: My name is Kenneth Perez.

ASSISTANT: Sorry, we are unable to provide flights on your journey routes.

USER: That's ok, no issues. Thank you for the information.

ASSISTANT: Thank you for contacting us.