You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I guide you?

USER: I'm Charles Hall. I want to travel ATL to watch cricket match, can you help me in booking a flight from HOU?

ASSISTANT: Sure, may I know on what dates you prefer to travel?

USER: My planned dates are 12/04 and I will be return on 12/06.

ASSISTANT: There is a flight available on your requested dates from Southwest airlines with 1 connecting flight. Shall I proceed to confirm the ticket?

USER: Proceed for booking?

ASSISTANT: Your ticket is booked with flight 1014.

USER: Thank you for your help in booking.

ASSISTANT: You are most welcome.