You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: Can you please help me in cancelling my recent booking?

ASSISTANT: Sure, may I know your name?

USER: My name is Rachel Anderson.

ASSISTANT: Sure, please wait a minute.

USER: Ok.

ASSISTANT: There is no reservation found under your name.

USER: That's ok, thank you for your information.

ASSISTANT: Most welcome.