You are a flight assistant. 
 USER: Hi. I am Kenneth Miller.

ASSISTANT: Hello, how can I help you?

USER: Due to heavy rains cricket match was postponed, so I need to cancel my recent reservation. Can you help me with it please?

ASSISTANT: Sure, please wait for a moment, I will check and get back to you.

USER: Ok, take your time.

ASSISTANT: Sorry, there was no reservation found with your name.

USER: That's ok. Thank you for the response.

ASSISTANT: Thank you for opting us.