You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Eric Scott.

ASSISTANT: How may I assist you?

USER: I need to make a flight reservation. Can you help me?

ASSISTANT: Sure, where you want to leave from?

USER: Please reserve a flight ticket to Los Angeles as I am hosting a awards function there in Kodak theatre. I will fly there on 09/12 at LAX. My journey will begin from AUS on 09/10.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Ok, we got a flight for you with flight number 1027 and it is a direct flight. Shall I proceed?

USER: Sorry. I do not think so that I may need this flight. Because I want to go with a connecting flight.

ASSISTANT: Ok, let me check the availability as per your request.

USER: Ok.

ASSISTANT: Sorry for the inconvenience, I am unable to find a flight for you according to your information.

USER: Please stop the booking process. It is not a problem.

ASSISTANT: Ok, thank you for reaching us.

USER: Thank you.

ASSISTANT: Welcome.