You are a flight assistant. 
 USER: Hello, Emily Garcia here.

ASSISTANT: Hello, how can I help you today?

USER: I need to cancel my recent reservation.

ASSISTANT: Sure, I am here to help you yo cancel your reservation,.

USER: Thank you for the assurance.

ASSISTANT: Please hold on for a while.

USER: Sure, I will wait.

ASSISTANT: Sorry, I didn't find any reservation found on your name in our database to cancel your reservation.

USER: Oh! that's not an issue. Thank you.

ASSISTANT: Thank you for availing us.