You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: Can you please book a flight from CLT to EWR?

ASSISTANT: Sure, let me know your travel dates please?

USER: Sure, I want to travel on July 3 and need to return on July 5.

ASSISTANT: May I know your connection limit?

USER: I need a connecting flight.

ASSISTANT: Can I know your name please?

USER: I am Linda Davis.

ASSISTANT: Sorry to inform you that there are no flight services available on your given details.

USER: Ok, no problem. Thank you for the information.

ASSISTANT: Thanks for contacting us.