You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you now?

USER: I am Jennifer Moore. I need to cancel my reservation as my schedule got cancelled. Can you please help me to cancel my reservation?

ASSISTANT: Sure Jennifer Moore, I will help you with cancelling your reservation.

USER: Thank you for considering my request.

ASSISTANT: Please wait a moment.

USER: Ok.

ASSISTANT: Sorry Jennifer Moore, no reservation has found under your name to cancel.

USER: It's ok, anyway thank you for the information.

ASSISTANT: Thank you for choosing us.