You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello,.

USER: I am Scott Gonzalez.

ASSISTANT: How can I amend you today?

USER: Can you cancel my recent reservation?

ASSISTANT: Sure, we are here to aid you.

USER: Thank you.

ASSISTANT: Please, wait.

USER: Sure.

ASSISTANT: There is no reservation found on your name.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you for availing us.