You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Let me know your name to check for earlier reservation?

USER: I am Justin Lopez.

ASSISTANT: Please, hold on a moment.

USER: Ok.

ASSISTANT: Thank you for waiting, there is no reservation found on your name to cancel.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for availing us.