You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you?

USER: I am Virginia Martin and I want to cancel my recent reservation.

ASSISTANT: Sure, please wait a while I will revert you. Thanks for being patient.

USER: OK.

ASSISTANT: Unfortunately there is a no flight found against your name.

USER: Thank you.

ASSISTANT: Thank you, have a nice day.