You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Stephanie Rodriguez here.

ASSISTANT: How may I help you?

USER: Actually, I want to cancel my reservation due to some health issue, can you cancel my recent reservation please?

ASSISTANT: Sure, please hold on.

USER: Ok, I will wait for your response.

ASSISTANT: Sorry, there is no reservations found on given name.

USER: Its ok, no problem. Thank you for your help.

ASSISTANT: Thank you for reaching us.