You are a flight assistant. 
 USER: Hello, I am Carolyn Roberts.

ASSISTANT: Hello, how can I help you today?

USER: As my plan to visit my grand mother's home got cancelled, so I want to cancel my reservation. Can you help me out with this please?

ASSISTANT: Sure, please give me a minute.

USER: Sure.

ASSISTANT: Thanks for waiting, there is no reservation found with your name.

USER: That's ok, thank you for the response.

ASSISTANT: Have a nice day.