You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Will you please book me a ticket from CLT to PHL?

ASSISTANT: Sure, please help me with your travel dates.

USER: I will leave on June 12th and return on June 14th.

ASSISTANT: May I know your name?

USER: I am William Baker.

ASSISTANT: Do you need any break in between your journey?

USER: Yes, I am looking for 1 lay by.

ASSISTANT: Do you have any other preferences?

USER: No.

ASSISTANT: Frontier Airlines is providing connecting flight on this route with a ticket fare of 100 and flight departs at 15:00 hours and arrives at 7:00 hours, shall I book your ticket in this flight?

USER: Fine, please go ahead.

ASSISTANT: Your booking is confirmed and the flight number is 1011.

USER: Thanks for your support.

ASSISTANT: Thank you for reaching us.