You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. What can I do for you now?

USER: I want to book a flight ticket to attend my sister's baby shower ceremony.

ASSISTANT: Ok.

USER: Can you help me to book a connecting flight?

ASSISTANT: Sure. May I have your name please?

USER: I am Amanda Mitchell.

ASSISTANT: Amanda Mitchell, will you please share your airport codes?

USER: I want to fly from NY - JFK to NC - CLT.

ASSISTANT: Ok. Can I have your journey dates?

USER: I want to fly on 05/17 and 05/19.

ASSISTANT: Thanks for being waiting.

USER: Ok.

ASSISTANT: You have 1018 flight with Southwest airline of price 200 with 1 connection.

USER: Please make it confirm.

ASSISTANT: Is it comfortable to you? Ok. Your ticket was booked.

USER: Thanks for your service.

ASSISTANT: Thank you for opting us.