You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: Jason Hernandez here.

ASSISTANT: Nice to meet you Jason Hernandez.

USER: I want to change my reservation done by sister because she entered the wrong destination. So, can you please change it?

ASSISTANT: Sure, please wait a moment.

USER: Ok.

ASSISTANT: No reservation found on your name Jason Hernandez.

USER: Ok, thanks for the information.

ASSISTANT: Thank you for approaching us.