You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Virginia Parker here.

ASSISTANT: How can I assist you today?

USER: I have planned a programme with my friends in Charlotte so please help me with booking.

ASSISTANT: Sure, will you provide your travelling dates please?

USER: Sure, I have planned my travel dates as 04/13 and 04/15.

ASSISTANT: Will you provide your airport codes please?

USER: Sure, I have to move on from PHL and return from CLT.

ASSISTANT: Please give me a moment.

USER: Sure, please take your time.

ASSISTANT: Thank you for waiting. Based on your details, there is a flight with price 100 and the connections 1 is available.

USER: It suits to me so please confirm a ticket with this flight.

ASSISTANT: Your ticket is booked. The flight number is 1019 and the airline is Southwest.

USER: Thank you for booking.

ASSISTANT: Welcome, have a great day.