You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello,.

USER: I am Brenda Scott from Minneapolis.

ASSISTANT: How can I aid you today?

USER: I would like to visit New York to attend a live concert with my friends. Could please help me in booking a ticket from MSP to reach JFK?

ASSISTANT: Sure, may I know your travel dates please?

USER: Thank you. I will start my trip on 06/23 and I intend to return on 06/25.

ASSISTANT: Do you need any other requirements to be met?

USER: Yes, I am looking for a connecting flight.

ASSISTANT: Ok, wait a moment. I will get back to you.

USER: Sure.

ASSISTANT: Thanks for waiting, we found a connecting flight from Southwest airline of fare 100 and flight number 1016. Shall I proceed?

USER: Please, proceed with my booking.

ASSISTANT: Your flight ticket has been processed.

USER: Thank you for help.

ASSISTANT: Thanks for reaching us.