You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: Can you please book a flight ticket from SFO to ATL?

ASSISTANT: Sure, could you please provide your travelling dates?

USER: My journey dates are Nov 04 and Nov 06.

ASSISTANT: Are you looking for any preferred connections?

USER: I need a connecting flight.

ASSISTANT: Do you have any other specifications to be met?

USER: I prefer a business class.

ASSISTANT: May I know your name to proceed?

USER: I am Edward Thompson.

ASSISTANT: Thank you for your valuable time, unfortunately no flights available on that route.

USER: No problem, thank you for your information.

ASSISTANT: Thank you for availing us.