You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I guide you for today?

USER: Laura Johnson here. I was made a wrong reservation earlier in this week. So, I want to change my reservation. Can you please help me for that?

ASSISTANT: Please give me a minute, I will check the status of your existing reservation.

USER: Ok, I will wait.

ASSISTANT: Sorry, there is no reservation found under your name.

USER: Anyway, thank you for the information.

ASSISTANT: Thank you for contacting us, have a nice day.