You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I just wants to cancel my reservation, as my holiday trip was cancelled. Help me in this with the name of Patrick Miller.

ASSISTANT: Sure, please give me a minute.

USER: Sure, take your time.

ASSISTANT: We found a reservation with your name and got cancelled.

USER: Thank you for your support.

ASSISTANT: Thank you for availing us.