You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: I want to cancel my recent reservation. Can you help me for this one?

ASSISTANT: Sure, I am here to help you. May I know your name?

USER: Sure, Gary Perez here.

ASSISTANT: There is no reservation found under your name to cancel.

USER: No issues, thank you for the information.

ASSISTANT: Thank you for choosing us.