You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Richard Harris.

ASSISTANT: How should I help you at this time?

USER: Due to thunder storm in my city, I have postponed my travelling. Could you please cancel my my recent booking?

ASSISTANT: Sure, please give me a moment.

USER: Ok.

ASSISTANT: Thank you for your patience. Sorry Harris, there is no reservation found with your name. Thank you for choosing us.

USER: Well, thanks for providing the information and quick response.

ASSISTANT: You are welcome, have a good day.