You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Linda Taylor here.

ASSISTANT: In which way I can help you today?

USER: Thank you for responding me.

ASSISTANT: It's my pleasure.

USER: Can you please help me in changing my reservation, which was done earlier due to some disease sprawl in that location?

ASSISTANT: Sure, I can assist you with that.

USER: Thank you.

ASSISTANT: Taylor, we couldn't find any recent reservation under your name in our database.

USER: That's ok, not an issue, it might went wrong from my side while booking. Anyway thank you for your information.

ASSISTANT: Thank you for approaching us.