You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: I am Jacob Baker want to visit Charlotte, can you book a ticket from IAD to CLT?

ASSISTANT: Ok, may I know your trip dates?

USER: Sure, my travelling dates will be 08/19 and 08/21.

ASSISTANT: Here is a flight ticket with 1 connection flight and 1010 as flight number.

USER: Ok, proceed with my booking.

ASSISTANT: Ok, your ticket is confirmed.

USER: Thank you.

ASSISTANT: Thank you for reaching us.