You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I help you?

USER: I am Kevin Collins. Could you please help me in flight ticket booking process from PHX to JFK?

ASSISTANT: Sure, Please help me with your travel dates.

USER: Thank you for your response, I want to take off on 10/02 and please confirm my return ticket also on 10/04.

ASSISTANT: Please wait a moment.

USER: Ok.

ASSISTANT: We have found a direct flight from Hawaiian airline. Shall I proceed?

USER: It's ok, please confirm this flight ticket for me.

ASSISTANT: Your ticket has been booked with the flight number 1018.

USER: Thank you for your service.

ASSISTANT: Thank you for availing us.