You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you?

USER: Help me with booking ticket from AUS to CLT.

ASSISTANT: May I know your itinerary dates?

USER: Ok, my planned dates are from Aug 22 to 24.

ASSISTANT: May I know your connection limit?

USER: I need a connecting flight.

ASSISTANT: Which class do you prefer?

USER: I am ok with any class.

ASSISTANT: May I know your name?

USER: Sure, I am Susan Davis.

ASSISTANT: UA airlines with flight 1016 is providing a connecting flight and ticket costs you 100 in economy class.

USER: Confirm it please.

ASSISTANT: Your ticket is confirmed Susan Davis. Flight departs at 20:00 hours and arrives at 12:00 hours.

USER: Thanks for your help.

ASSISTANT: Thank you for choosing us.