You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: I want to cancel my reservation, because my friends already done my reservation with some other airlines. So could you please help me out?

ASSISTANT: Sure, please provide your good name to check the reservation?

USER: Sure, I am Michael Lopez.

ASSISTANT: Please wait for a moment.

USER: Sure, I will wait.

ASSISTANT: Thank you for waiting, I hardly tried to find a reservation on your name but there is no reservation found on your name.

USER: Ok, Thank you.

ASSISTANT: Thank you for availing with us.