You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I would like to travel from IAH to MSP, can you please help me in flight booking?

ASSISTANT: Sure, can I know the travel dates please?

USER: I will start on Oct 30, return on Nov 01.

ASSISTANT: May I know your name please?

USER: My name is Pamela Jackson.

ASSISTANT: Do you have any requirements?

USER: I need a connecting flight.

ASSISTANT: There is a direct flight in American airlines, can I book it?

USER: Ok, proceed to booking.

ASSISTANT: Your ticket has been booked with flight number 1012.

USER: Thank you.

ASSISTANT: Thank you for approaching us.