You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you?

USER: I am Amanda Smith want to change my reservation due to postone of my interview with Tom Cruez.

ASSISTANT: Sure, please wait a moment, I will check and get back to you.

USER: Ok.

ASSISTANT: Thanks for waiting, there is no reservation on you name.

USER: Thank you.

ASSISTANT: Thank you connecting me, have a good day.