You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I guide you for today?

USER: I am Kevin Turner. I have booked a flight ticket but the travelling details are wrongly printed. So, I need to modify that. Can you please help me?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: Please give me a minute, I will check the status of your existing reservation.

USER: Sure, take your time to check the status.

ASSISTANT: Sorry, there is no reservation found under your name.

USER: It's ok, thanks a lot for providing the information.

ASSISTANT: Thank you for contacting us, have a nice day.