You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: I am planning to spend my free time with my family members, so I need to go to Charlotte, CLT. Can you please book a flight ticket for me from IAH?

ASSISTANT: Sure, on which dates do you want to travel?

USER: I want to travel on 03/05 and returning on 03/07.

ASSISTANT: Ok, can I have your name please?

USER: Yes, my name is Margaret Martinez. I want a flight with connection 1, can you find that?

ASSISTANT: Sure, I have found a flight that matches your requirements, can I proceed?

USER: Yes, if the ticket fare is 500 or below, then please go ahead with booking.

ASSISTANT: Yes Martinez, your ticket is confirmed with the Southwest airlines and the flight number 1011.

USER: Thank you for helping me.

ASSISTANT: Thank you for approaching us, have a safe journey.