You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Amy Allen.

ASSISTANT: How may I assist you today?

USER: I am looking for a flight from OAK to EWR, can you help me out?

ASSISTANT: Please provide me your travel dates.

USER: Sure, my journey dates are 12/29 and 12/31.

ASSISTANT: There is a flight with airline Southwest and flight number 1013.

USER: Please proceed with booking.

ASSISTANT: Your ticket has been booked with your name.

USER: Thanks for your help.

ASSISTANT: It's my pleasure.