You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you at this moment?

USER: I am Susan Jones. Can you please reserve a flight ticket from SFO to DCA?

ASSISTANT: Sure, I am glad to help you. can you please provide your planned dates of travelling?

USER: Ok, my preferred travel dates are 09/20 and 09/22.

ASSISTANT: Please wait a moment to check the flights.

USER: Ok, take your time.

ASSISTANT: Based on your information, I have found a flight with 1 connection with the fare of 200 provided by Southwest airlines. Shall I proceed with this?

USER: I am ok with this flight, please proceed with ticket booking.

ASSISTANT: Ok, your ticket has been booked in flight number 1008.

USER: Thank you for assisting me in ticket booking.

ASSISTANT: Thank you for reaching us, have a great journey.