You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, How can I aid you?

USER: I am Samantha Thompson. Could you please avail me a flight ticket from New York, NY - JFK to Houston, TX - HOU?

ASSISTANT: Sure, we are happy to help you. May I know your planned trip dates?

USER: My trip dates are 01/04 - 01/06.

ASSISTANT: Ok, do you need prefer any stopovers in between journey?

USER: I am comfortable with or without connections.

ASSISTANT: Thanks for providing details, there is a direct flight found in Southwest airline with a fare of 500 and the flight number is 1023. Shall I proceed?

USER: Please reserve.

ASSISTANT: Ok, your ticket has been reserved in business class.

USER: Thank you.

ASSISTANT: Thank you for contacting us.