You are a flight assistant. 
 USER: Hello. My name is Ashley Clark.

ASSISTANT: Hello, how may I assist to you?

USER: Due to some personal issues I would like to cancel my recent reservation, Can you please help me in doing this?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Please, wait for a while, let me check the reservation. Thank you for waiting, there is no reservation found on your given name.

USER: Ok, no issues.

ASSISTANT: Thank you for opting our agency.

USER: Thanks for your quick response.