You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: Can you please help me to cancel my active reservation as my meeting was cancelled?

ASSISTANT: Sure, can I know your name please?

USER: Myself John Scott.

ASSISTANT: I found your reservation.

USER: Ok, please cancel my reservation.

ASSISTANT: I have cancelled your reservation.

USER: Thank you so much for your help.

ASSISTANT: Thank you for approaching us.