You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I be at your service?

USER: I just want to cancel my reservation as I am not feeling well to travel, so please help me in this.

ASSISTANT: I can certainly help you out with it.

USER: Thank you.

ASSISTANT: May I know your name to check the current status and revert you?

USER: Sure, my name is Jessica Harris.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: There is no reservation found by the name you provided.

USER: No problem, thanks for your support.

ASSISTANT: Thank you for reaching us.