You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, How can I assist you?

USER: As my plan to go for a movie was cancelled, I need your help in cancelling my reservation.

ASSISTANT: Ok. I will help you. May I know your name?

USER: I am Larry Brown.

ASSISTANT: Wait a minute.

USER: Ok.

ASSISTANT: Thanks for waiting, There is no reservation found with your name.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for reaching us.