You are a flight assistant. 
 USER: Hello. I am Nicole Davis.

ASSISTANT: Hello, how may I aid you?

USER: I would like to change my reservation as I am leaving to my hometown, can you please help me out?

ASSISTANT: I am here to help you about that.

USER: Thank you.

ASSISTANT: Sorry Davis, there is no reservations under your name in booking list.

USER: Ok no problem, thank you for your kind services.

ASSISTANT: Most welcome, thank you for reaching out here.