You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, may I know your name?

USER: Myself Laura Hall.

ASSISTANT: Yes, Laura Hall how may I assist you?

USER: I am planning to spend some time with my family in Washington, can you please help me?

ASSISTANT: Sure, can you please let me know your preferable dates of journey?

USER: Sure, I want to depart on 01/07 and return on 01/09.

ASSISTANT: Can you please provide me your source and destination airport codes?

USER: I want to take off from CLT and land in DCA.

ASSISTANT: I have found a flight with Southwest airlines, ticket price is 100 with connection 1, would you like to proceed with the booking?

USER: Yes, you can confirm my ticket.

ASSISTANT: Flight 1001 has been booked.

USER: Thank you very much for booking my ticket.

ASSISTANT: Thank you for choosing our service.