You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: I am planning to travel from MCO to MSP, can you help me with that?

ASSISTANT: Can I know the dates of travel?

USER: Departure date is 12/10 and return date is 12/12.

ASSISTANT: Flight 1010 of Southwest airlines matches with your preferences, would you like me to book the ticket?

USER: Please confirm the booking.

ASSISTANT: Can I know your name for booking purposes?

USER: My name is Betty Harris.

ASSISTANT: Your ticket is booked Betty.

USER: Thank you for the help.

ASSISTANT: Thank you, have a safe journey.