You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I aid you?

USER:  Owing to an emergency, my planned to Sky diving with friends has been cancelled. Can you help me with that?

ASSISTANT: Sure, let me check the reservation list and revert you. May I know your name to check?

USER: Sure. I am Anthony Davis.

ASSISTANT: Ok, please wait.

USER: Ok, take your time.

ASSISTANT: We could not find any reservation on your name.

USER: No problem. Thanks for the information.

ASSISTANT: Thank you for approaching us.