You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I support you?

USER: I am Melissa Phillips. I need to cancel my recent reservation, Can you please help me with that?

ASSISTANT: Sure, let me check the current status and revert you.

USER: Ok.

ASSISTANT: We could not find any reservation by the name your provided.

USER: Ok, no problem. Thanks for your information.

ASSISTANT: Thank you for reaching us.