You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I serve you for the day?

USER: Please help me in booking flight ticket from ORD to MSP.

ASSISTANT: Sure, can you please share your journey dates?

USER: My trip dates are May 18 to May 20.

ASSISTANT: Do you have any connection limit?

USER: I need a direct flight.

ASSISTANT: May I know your name please?

USER: Jerry Martin here.

ASSISTANT: Are there any more preferences?

USER: My return should be in the afternoon.

ASSISTANT: We found a direct flight with JetBlue airlines, flight number 1016, price is 100 in economy class. Any your return flight time is 13:00 hours. Shall I proceed?

USER: You can proceed.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you.

ASSISTANT: Thank you for reaching us.