You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Jerry Johnson.

ASSISTANT: How can I assist you?

USER: Can you help me for cancelling my recent reservation?

ASSISTANT: Ok, please wait.

USER: Sure, I will wait for your response.

ASSISTANT: I have found your reservation and as per your request I have cancelled.

USER: Thank you for your services.

ASSISTANT: Thank you for reaching us.