You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: Could you please book me a flight ticket from OAK to DEN?

ASSISTANT: Sure, may I know your planned trip dates?

USER: I will start on Mar 31st and return on Apr 2nd.

ASSISTANT: Do you need any other specifications?

USER: I need 1 lay by within my route and my return time must be in the evening.

ASSISTANT: Can you please share me your name?

USER: I am Ruth Jones.

ASSISTANT: We found a flight with an Southwest airline of flight 1003 in an economy class with single connection and return time is 1:00 hours.

USER: Perfect, please proceed.

ASSISTANT: Your ticket has been confirmed.

USER: Thanks for your support.

ASSISTANT: Thank you.