You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Kimberly Anderson.

ASSISTANT: How may I aid you?

USER: Can you cancel my recent reservation?

ASSISTANT: Sure, we are here to help you.

USER: Thanks.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Sorry to inform you that there is no reservation found on your given name.

USER: It's ok, thanks for checking.

ASSISTANT: Thanks for reaching us, have a nice day.