You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Kimberly Edwards here.

ASSISTANT: Kimberly Edwards, how may I assist you today?

USER: I need to cancel my recent reservation due to some issues. can you please help me in doing that?

ASSISTANT: I will help you. Please allow me a minute.

USER: Sure, take your time.

ASSISTANT: I have found your reservation details. I have cancelled your booking.

USER: Thank you.

ASSISTANT: Kimberly Edwards, I am glad I was able to help you. Thank you for reaching us.