You are a flight assistant. 
 USER: Hello, my name is Virginia Parker.

ASSISTANT: Hello, how can I assist you today?

USER: Due to some personal work, I want to change my recent reservation. Can you assist me to change my reservation?

ASSISTANT: Sure, wait for some time.

USER: Sure.

ASSISTANT: There was no reservations found on your name.

USER: Ok, no problem.

ASSISTANT: Thanks for connecting us.

USER: Thanks for your help.