You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I assist you?

USER: Can you help me to cancel my reservation, which is reserved earlier in the name of Jessica Taylor. Due to heavy snow fall from couple of days.

ASSISTANT: Sure, please wait for a minute.\.

USER: Sure, I will.

ASSISTANT: Unfortunately there is no reservation found with your name.

USER: No problem, May be I reserved with another airline. Thanks for the quick response.

ASSISTANT: Thank you for reaching us.