You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: Michael Hernandez here. I need your help in booking the ticket from DEN to OAK to attend my nephew cradle ceremony.

ASSISTANT: Yes, I am happy to help you here. Let me know your dates?

USER: Please help me in booking the tickets in between 03/16 to 03/18.

ASSISTANT: I found a flight 1025 which matches you. Shall I proceed?

USER: Confirm my ticket by providing airlines name.

ASSISTANT: Sure, your ticket is booked with Southwest airlines.

USER: Thank you for your help.

ASSISTANT: Thank you for choosing us, have a nice journey.