You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Debra Brown, want to travel from PHL to PHX.

ASSISTANT: May I know your preferable dates?

USER: My preferable dates are from 11/30 to 12/02.

ASSISTANT: UA airline with flight number 1028 is available for you with single connection. Do you want me to proceed?

USER: Please proceed with the booking.

ASSISTANT: Your ticket is confirmed.

USER: Thank you for your help in booking the ticket.

ASSISTANT: Thank you for reaching us.