You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: I am Kenneth White. Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Please wait a moment, I will check your details and get back to you with the status.

USER: Sure.

ASSISTANT: Unfortunately, there is no reservation exist on the name Kenneth White.

USER: Not an issue, thank you.

ASSISTANT: Thank you for contacting us.