You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: Can you help me out in cancellation? Because I need to go for another place on the emergency work.

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: May I know your good name for further process?

USER: You can check the reservation list with the name Jonathan Williams.

ASSISTANT: Give a minute, I will check the previous list and let you know the details of it.

USER: Sure, I will wait for your response.

ASSISTANT: Thank you for your valuable time. No reservation found on your name.

USER: Thank you for the information.

ASSISTANT: Thank you for reaching us, have a good day.