You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Shirley Miller.

ASSISTANT: How can I aid you?

USER: I am planning to visit Central  Park which is at New York JFK. Can you help me with booking a direct flight?

ASSISTANT: Sure, I can help you.

USER: Thank you.

ASSISTANT: Which airport are you willing to leave from?

USER: I would like to start from LAX.

ASSISTANT: Can I know your travelling dates?

USER: My depart date is May 14 and arrival date is May 16.

ASSISTANT: Do you need any break?

USER: I have already mentioned.

ASSISTANT: Ok. We are unable to provide flight in between your journey routes due to heavy snowfall at destination airport.

USER: Ok, no worries at all. Thank you.

ASSISTANT: Thank you for picking us.