You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you?

USER: Owing an emergence, I want to cancel my recent reservation. Can you please help me with it.

ASSISTANT: Sure, please provide me your name.

USER: My name is Linda Edwards.

ASSISTANT: There is no reservation found with your name.

USER: Ok, o issues. Thanks for the help.

ASSISTANT: Have a good day.