You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: Myself Matthew Lee, will you help me in booking the flight ticket from CLT to OAK?

ASSISTANT: May I know your travelling dates please?

USER: My preferable journey dates are 04/08 and 04/10.

ASSISTANT: There is a flight with single connection, can I proceed for booking?

USER: Ok, proceed with the booking.

ASSISTANT: Your booking is done in 1010 flight.

USER: Thank you for helping me.

ASSISTANT: Thank you.