You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I guide you today?

USER: Myself Andrew Hernandez. I need to cancel my recent reservation, can you please help me out?

ASSISTANT: Sure, I will help you with that.

USER: Thank you for your kind response.

ASSISTANT: Please wait for a minute.

USER: Please take your time.

ASSISTANT: I am sorry to say that there is no reservation found under name.

USER: That's ok, thank you for searching the details.

ASSISTANT: Thank you for reaching us.