You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I serve you today?

USER: Myself Rebecca Moore. I could not meet my client as per my previous schedule I need you to cancel my flight ticket.

ASSISTANT: Sure, we are here to help you.

USER: Good to know that.

ASSISTANT: Sorry to inform you that there is no active reservation found on your given name.

USER: Oh! Thant's fine. Thanks for the time.

ASSISTANT: Thanks for opting us.