You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: With the name of Laura Moore aid me to change the reservation.

ASSISTANT: Ok.

USER:  I made a reservation earlier this week to give a seminar but due to weather conditions I need to change it.

ASSISTANT: I will help you with that.

USER: Thank you.

ASSISTANT: Please, wait a while.

USER: Ok.

ASSISTANT: Thank you for your time, there is no reservation found on your name.

USER: Fine, thank you for aiding me.

ASSISTANT: Thank you for approaching us.