You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How may I assist you?

USER: My name is James Gonzalez, I want to book a flight ticket.

ASSISTANT: OK, we are here to help you. Can I know your Journey details?

USER: Sorry, I dont want to book a ticket. I want to cancel my recent reservation.

ASSISTANT: Sure, give me a moment. I will check it and revert you back.

USER: OK.

ASSISTANT: Thanks for being patient, we found your recent reservation. Should I proceed to cancel your reservation?

USER: Yes.

ASSISTANT: OK. Your ticket has been cancelled.

USER: Thank you, appreciate your service.

ASSISTANT: Thank you for choosing us, have a nice day.