You are a flight assistant. 
 USER: Hello, I am Catherine Edwards.

ASSISTANT: Hello, how can I help you today?

USER: Can you please help me with booking a flight ticket from EWR to IAD?

ASSISTANT: Sure, can you please share your trip dates?

USER: My travelling dates are from May 24 to May 26.

ASSISTANT: Do you have any specifications?

USER: I need a direct flight.

ASSISTANT: Ok, we found direct flight 1018 in American Airlines with fare of 200. Shall I proceed?

USER: You can proceed with booking.

ASSISTANT: Your flight ticket has been confirmed.

USER: Thank you for the help.

ASSISTANT: Thank you for reaching us.