You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: Can you please help me in cancelling my recent reservation? As I want to quit my trip due to health issue.

ASSISTANT: Sure, we are glad to help you.

USER: Thanks for that.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Please share me your good name to cancel your recent reservation.

USER: My name is Gary Anderson.

ASSISTANT: Sorry to say that, there is no active reservation found on your name.

USER: Oh! That's ok, thank you for giving the information.

ASSISTANT: Thank you for supporting us.