You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you?

USER: Carolyn Wright here. I want to cancel my reservation, can you help me?

ASSISTANT: Sure, please wait for a minute.

USER: Ok.

ASSISTANT: There is no reservation found with your name.

USER: That's fine. Anyway, thank you for your help.

ASSISTANT: Thank you for availing us.