You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I aid you today?

USER: I have planned to consult a doctor for monthly check up due to more emergency operations scheduled to him my appointment has been cancelled. Can you please help me in cancelling my reservation?

ASSISTANT: Sure, I will cancel your reservation.

USER: Thank you.

ASSISTANT: To proceed further, may I know your name please?

USER: I am Rebecca Campbell.

ASSISTANT: We found a reservation on the name of Rebecca Campbell in our database, shall I proceed to cancel it?

USER: Yes, you can proceed with cancel.

ASSISTANT: Your reservation was cancelled successfully.

USER: Thank you.

ASSISTANT: Thank you for availing our services.