You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, may I know how best I can help you today?

USER: Ryan King here. Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?

ASSISTANT: Sure, I am here to help you out with that.

USER: Thanks.

ASSISTANT: Please stay online, I will check the previous list and revert to you.

USER: Ok.

ASSISTANT: We are sorry to say that, there is no active reservation found on your name.

USER: Anyway, thanks for the information.

ASSISTANT: Thanks for approaching us, wish you a great day.