You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Melissa Jones.

ASSISTANT: How may I guide you today?

USER: I am planning to attend my brother's marriage in Phoenix, can you help me for booking a flight ticket from CLT to PHX?

ASSISTANT: Sure, I am her to help you in booking. Could you please share your travel dates?

USER: My travelling dates are 10/18 and 10/20.

ASSISTANT: Please hold on for a while.

USER: Sure, I will wait.

ASSISTANT: Flight 1023 in Southwest airlines is available for you with 1 connection and fare is 100. Shall I proceed?

USER: Ok, please proceed for booking.

ASSISTANT: Your booking is done.

USER: Thank you for booking.

ASSISTANT: Welcome, have a safe flight.