You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER:  I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.

ASSISTANT: Sure, I am mirthful to help you. May I know your name please?

USER: Myself Janet Davis.

ASSISTANT: Thanks for your name, please wait.

USER: Ok.

ASSISTANT: Thank you for waiting, we found a reservation on your name and it is cancelled successfully.

USER: Thank you so much.

ASSISTANT: Thank you for opting us.