You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Can you please help me in booking the flight ticket from CLT to MSP?

ASSISTANT: Sure, I am willing to help you for this. Could you please share me your travel dates?

USER: My travel dates are Aug 31 and Sept 2.

ASSISTANT: May I know your name please?

USER: Ronald Williams.

ASSISTANT: Is there any connection limit?

USER: I need a single connection flight.

ASSISTANT: Do you have any other specifications regarding your journey?

USER: No.

ASSISTANT: As per your intent, there is a flight with American Airlines and the ticket fare is 100. Would you like me to make the booking now?

USER: Please proceed.

ASSISTANT: Ronald Williams, your ticket is reserved in economy class with the flight-1000. Your depart time is 3:00 hours and again your arrival time is 16:00 hours.

USER: Thank you for the help.

ASSISTANT: Thank you very much for contacting our agency.