You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, welcome to ABC Agency. Can I know your name please?

USER: My name is Donna Scott.

ASSISTANT: Ok Donna, what help can I do for you?

USER: I want to take my kids to visit the Golden Gate Bridge, so could you help me in booking the reservation?

ASSISTANT: Yes, I'm here to help you. May I know from where you would like to start your trip?

USER: My departure is from ORD on 06/12.

ASSISTANT: Ok Donna, please tell me your return details?

USER: And my return would be in SFO on 06/14.

ASSISTANT: Hold on for a moment so that I can check the availability of flights. There is a flight 1013 available with one of the best airlines on your requested dates. Shall I confirm your ticket with Delta airlines?

USER: Please proceed with the booking.

ASSISTANT: Ok Donna, your ticket has been booked successfully.

USER: Thank you for helping me out.

ASSISTANT: Thank you, enjoy your trip with your kids.