You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: I want to cancel my recent reservation, Can you please help me in that?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: May I know your name please?

USER: My name is name is Scott White.

ASSISTANT: I found your reservation on your name and I have been cancelled successfully.

USER: That was fast and nice. Thank you.

ASSISTANT: Thanks for contacting us.