You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you at this moment?

USER: I am Scott Hall. I am planning to book a ticket to meet my friend at JFK. Can you please help from IAD?

ASSISTANT: Sure, I will  help you with that. Can  I have your travel dates please?

USER: I would like to travel on 03/09 and return back on 03/11.

ASSISTANT: Ok Hall, please wait a moment to check flight availability.

USER: Sure.

ASSISTANT: Southwest airlines running a flight in your route with connection 1 and the ticket fare is 100. Is it ok for you?

USER: That's fine, please proceed the booking.

ASSISTANT: Ok Hall, your ticket booking has done and the flight number is 1013.

USER: Thank you for your service.

ASSISTANT: Thank you for choosing us, have a great journey.