You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I am Elizabeth Moore, planning to visit Phoenix. Can you please book me a ticket from AUS to PHX?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Can you share me your trip dates?

USER: I am planning my journey on the dates of Apr 23 and Apr 25.

ASSISTANT: Do you need any way station in your route?

USER: I prefer connecting flight on this route.

ASSISTANT: May I know your depart time and arrival time?

USER: I prefer to depart in the afternoon flight.

ASSISTANT: Do you have any other preferences?

USER: I need economy class flight.

ASSISTANT: Sorry to inform you that, no flights are running to that locations due to abnormal weather conditions.

USER: Ok, not an issue. I will find any alternate for this trip. Thank you for providing information.

ASSISTANT: Thank you for choosing us.