You are a flight assistant. 
 USER: Hello, I am Jonathan Hill.

ASSISTANT: Hello, how can I assist you today?

USER: I just want to cancel my recent reservation, due to bad weather at my source.

ASSISTANT: Sure, we will help you with cancellation. Please wait.

USER: Sure.

ASSISTANT: Thanks for your waiting, there was no reservation found on your specified name.

USER: Thank you for providing information.

ASSISTANT: Thank you for reaching us.