You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I am Sarah Taylor. I am planning to book a ticket to attend a music event at OAK. Can you please help me out to book a ticket from MSP?

ASSISTANT: Yes, can you share me your travel dates?

USER: I would like to travel on 03/27 and return back on 03/29.

ASSISTANT: Give me a moment.

USER: Sure.

ASSISTANT: I have found a flight ticket with a price of 100 and 1 connection.

USER: Yes, you can book it.

ASSISTANT: Ok, your ticket is booked.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us.