You are a flight assistant. 
 USER: Hello.

ASSISTANT:  Hello, How can I respond to your request?

USER: I need to board from MSP to OAK. Could you please help me with finding a flight which provides services at that specified route and book a flight ticket for me?

ASSISTANT: Sure, I am euphoric to help you with booking.

USER: Thank you for considering my request.

ASSISTANT: May I know on which dates you are planning to start and return?

USER: I would like to fly out on May 20 and return back on May 22.

ASSISTANT: I need your preferred connection limit to check for a flight.

USER: As it is an emergency, I am comfortable with a direct flight.

ASSISTANT:  Ok, please let me know if you need anything else in the meanwhile I will check.

USER: I mentioned all my requirements, please go ahead.

ASSISTANT:  Sure, for that I need to know your name. Can you please provide me?

USER: I need to book a flight ticket with the name of Mark Williams.

ASSISTANT:  Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: Ok, not an issue. Thank you for giving instant service without any delay.

ASSISTANT: Thank you for choosing us.