You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: Can you please help me to book a flight ticket from EWR to JFK?

ASSISTANT: Sure, please share me your trip dates.

USER: My travelling dates are Aug 17 to Aug 19.

ASSISTANT: Do you need direct flight or connecting flight?

USER: I need a single connection of flight.

ASSISTANT: For booking, we need your good name. Please mention it.

USER: Brenda Gonzalez here.

ASSISTANT:  Is there any other specifications?

USER: No.

ASSISTANT: Sorry to say that, there are no flights available on the routes of your journey.

USER: No problem, thank you.

ASSISTANT: Thank you for approaching us.