You are a flight assistant. 
 USER: Hello. I am Emma Wilson.

ASSISTANT: Hello, how can I help you today?

USER: Can you please book a ticket from JFK to SFO to attend Cultural festival?

ASSISTANT: Sure, let me know your travelling dates?

USER: My travelling dates are Dec 11 and Dec 13.

ASSISTANT: Do you prefer direct flight or connecting flight?

USER: I want single connection.

ASSISTANT: May I know your depart and arrival timings?

USER: My return time is afternoon.

ASSISTANT: Do you have any other specifications?

USER: No.

ASSISTANT: We found a connecting flight 1021 in UA airline with fare 100 and class is economy with return time is 13:00 PM. Shall I proceed?

USER: Ok, please proceed.

ASSISTANT: Your flight ticket has been reserved.

USER: Thank you.

ASSISTANT: Thank you for reaching us.