You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you today?

USER: I just want to cancel my reservation, can you help me out with this?

ASSISTANT: Sure, Please provide your name to check the reservation to cancel it.

USER: I am Emma Taylor.

ASSISTANT: Please wait, I will check and get you back.

USER: Ok.

ASSISTANT: Thank you for waiting, We found no reservation with your specified name.

USER: Thank you.