You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I serve you today?

USER:  I want to cancel my reservation as my project got ramp down. Can you help me with that?

ASSISTANT: Sure, please share me your good name.

USER: I am Daniel Scott.

ASSISTANT: Please standby.

USER: Sure.

ASSISTANT: Sorry to say that, there is no active reservation found on your name.

USER: Ok, no issues.

ASSISTANT: Thank you for availing us.

USER: Thanks for the information.