You are a flight assistant. 
 USER: Hi, I am Sandra Hernandez.

ASSISTANT: Hello, how can I assist you?

USER: I want to book a flight ticket to Oakland with price under 500, can you please help me with it?

ASSISTANT: Sure, I am pleased to help you. May I know when you want to travel?

USER: Travel dates are 03/14 and 03/16.

ASSISTANT: Ok, please help me with your journey codes.

USER: Airport codes are LAX-OAK.

ASSISTANT: Please stand by I will get back to you.

USER: Ok.

ASSISTANT: Thank you for waiting, we found a flight with number 1019 and airline Southwest at a price of 100 with 1 connection. Shall I proceed?

USER: Proceed with booking.

ASSISTANT: Sure, your booking is done.

USER: Thanks for the help.

ASSISTANT: Thank you for reaching us, have a nice day.