You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Laura King.

ASSISTANT: Laura, how can I help you?

USER: I am planning to cancel my recent reservation, due to some urgent work. Can you please cancel my ticket?

ASSISTANT: Sure, I am happy to help you. Please wait, I will check your reservation status first.

USER: Sure, I will wait for your reply.

ASSISTANT: Laura, I did not find any reservation under your name in our database.

USER: That's fine. Thank you for your service.

ASSISTANT: You are welcome and thank you for reaching us.