You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you?

USER: Myself Janet Rodriguez.

ASSISTANT: Glad to meet you, Janet.

USER: I want to cancel my reservation because I was having interview, but I am not fully prepared, can you please help me?

ASSISTANT: Sure, I will help you. Give me a moment, let me check with your details.

USER: Ok.

ASSISTANT: Janet, no reservation found under your name.

USER: No problem. I will find some other alternative.

ASSISTANT: You are welcome. Thank you for reaching us, have a nice day.