You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you?

USER: I want to book a ticket from DFW to LAX. Could you book a ticket?

ASSISTANT: Sure, may I know the travelling dates?

USER: Depart is by Apr, 10 and return date is Apr, 12.

ASSISTANT: Do you have any connection limit?

USER: I would prefer connecting flight.

ASSISTANT:  Are there any other specifications?

USER: I would prefer business class.

ASSISTANT: May I know your name?

USER: My name is Kevin Allen.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: Thank you.

ASSISTANT: Thank you for opting us.