You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: I need to change my recent reservation, can you please help me?

ASSISTANT: Sure, may I know the name to check for the status?

USER: Myself Eric Martin.

ASSISTANT: Please be on hold, I will get back to you in a minute.

USER: Sure.

ASSISTANT: Thank you for waiting.

USER: Ok, not an issue.

ASSISTANT: Here, there is no active reservation have been found under your name in our database to amend it.

USER: That's ok, thank you for searching my details.

ASSISTANT: Thank you for reaching us.