You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you?

USER: Can you please help me with changing my recent reservation?

ASSISTANT:  Sure, I'm always here to help you. Can you please provide your good name?

USER: My name is Nancy Robinson.

ASSISTANT: Thank you. Please wait for a while, let me check your reservation status.

USER: Ok.

ASSISTANT: Sorry, I did not find any reservation by your name in our database.

USER: Ok, no issues.

ASSISTANT: Thank you for reaching us, have a nice day.

USER: Thank you.