You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: I have to cancel my reservation which I have done earlier to participate in dance programme, but unfortunately I have to stay back here to take care of my injured friend. Can you please help me out in cancelling my reservation?

ASSISTANT: Sure, I am happy to help you in cancelling your recent reservation.

USER: Thank you for accepting my request.

ASSISTANT: For cancelling your reservation, we need to know your name to check your reservation status. So, can you provide me your name?

USER: Sure, the reservation has been done under the name Ruth Roberts.

ASSISTANT: Ok, please wait for a while. I will check your reservation status and get back to you.

USER: Sure, I will wait for your response.

ASSISTANT: We are happy to say that, we have found a reservation on your name. Shall I proceed by cancelling your reservation?

USER: Ok, please proceed.

ASSISTANT: Your reservation has been cancelled successfully.

USER: Thank you for cancelling my reservation.

ASSISTANT: Thank you for reaching us, have a good day.