You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you out?

USER: I am Samantha Hall. Due to emergency I need cancel my recent reservation, Can you please help me with that?

ASSISTANT: Sure, I will help you in cancelling the reservation.

USER: Thank you.

ASSISTANT: Happy to inform you that I have found the reservation as per your request I cancelled the ticket.

USER: Ok, thanks for your information.