You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello.

USER: I am Pamela Jackson.

ASSISTANT: How can I serve you?

USER: Please, cancel my recent reservation due to my health issues.

ASSISTANT: Sure.

USER: Thank you.

ASSISTANT: Please wait a minute.

USER: Sure.

ASSISTANT: Thanks for waiting.

USER: Ok.

ASSISTANT: There is no reservation found on your name.

USER: Ok, not a peoblem. Thank you.

ASSISTANT: Thank you.