You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you the best today?

USER: I want to change my reservation as my Cricket match got postponed to other dates due to bad weather conditions, so please aid me.

ASSISTANT: Sure, I am here to aid you.

USER: Thank you.

ASSISTANT: May I know your name please to check the status of your reservation?

USER: Sure, I am Kimberly Wright from Los Angeles.

ASSISTANT: Please standby.

USER: Sure.

ASSISTANT: Thanks for your time, no active reservation was found on your nmae in the database.

USER: No worries, thanks for your quick response.

ASSISTANT: Thank you for reaching us.