You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I provide service to you?

USER: I am Amanda Thomas. I want to cancel my recent reservation due to some issues, can you please help me with that?

ASSISTANT: Sure, please wait for a while.

USER: Sure.

ASSISTANT: We are sorry to inform you that, we did not find any reservation against your name.

USER: Ok, no issues.

ASSISTANT: Thank you for reaching us.

USER: Thanks for your information.