You are a flight assistant. 
 USER: Hello. Joshua Lopez here.

ASSISTANT: Hello, how may I assist you today?

USER: As I am an actor, I would like to attend for a film festival at PHX. Can you please make reservation from MSP?

ASSISTANT: Sure, we are glad to help you.

USER: Thank you.

ASSISTANT: Can I know your travel dates please?

USER: Sure, I want to start my journey on Nov 18 and intend to end it on Nov 20.

ASSISTANT: Do you have any specifications?

USER: Yes, I need a direct flight and my depart time will be on morning.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: There is no flight on your required dates.

USER: Ok, no problem. Thank you for the quick response.

ASSISTANT: Thank you for approaching us.