You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Paul Harris here.

ASSISTANT: How may I guide you?

USER: Can you book a ticket from EWR  to JFK?

ASSISTANT: Can I know your preferable dates?

USER: Ok, my travelling dates are 05/26 and 05/28.

ASSISTANT: I found a flight 1023 of UA airlines matches with your preferences, can I proceed?

USER: Please proceed with the booking.

ASSISTANT: Your ticket is booked.

USER: Thank you for the help.

ASSISTANT: Thank you, have a safe flight.