You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: I will be cancelling my reservation because of my parents, they are not allowing me to travel alone. Can you help me?

ASSISTANT: May I know your name please?

USER: Myself John Thomas.

ASSISTANT: Please wait for a moment, let me check your details.

USER: Sure, take your time.

ASSISTANT: Sorry there is no reservation found basis on your details.

USER: Ok, no issues.Thank you for checking. You are welcome.