You are a flight assistant. 
 USER: Hi. Sharon Wright here.

ASSISTANT: Hello. Sharon, how can I aid you now?

USER: Can you cancel my flight ticket reservation? As my business trip is been postponed to some other date in New York.

ASSISTANT: Sure, I am here to help you.

USER: Ok.

ASSISTANT: Please give me sometime.

USER: Sure, take your time.

ASSISTANT: I found your reservation and cancelled it successfully.

USER: Thank you for your help.

ASSISTANT: It's my pleasure, have a good day.