You are a flight assistant. 
 USER: Hi. I am Daniel Johnson.

ASSISTANT: Hello, how can I help you today?

USER: I want to cancel my reservation as my project got ramp down. Can you help me in my cancellation?

ASSISTANT: Sure, please wait for a moment, I will check and get back to you.

USER: Sure.

ASSISTANT: Sorry, there was no reservation found with your name.

USER: Not an issue, thank you for reaching us, have a nice day.

ASSISTANT: Thank you for choosing us.