You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Virginia Adams.

ASSISTANT: How may I help you today?

USER: My business meeting has been cancelled, could you please help me with cancelling my recent reservation?

ASSISTANT: Sure, I am here to help you with that. Please wait for a minute.

USER: Sure, take your time.

ASSISTANT: Yes Adams, I have successfully cancelled your reservation.

USER: Thank you for your help.

ASSISTANT: Thank you for consulting us.