You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I want to cancel my recent reservation. Could you help with that?

ASSISTANT: Sure, may I know your name?

USER: Rebecca Scott.

ASSISTANT: Please give me a moment to check your ticket status.

USER: Ok.

ASSISTANT: I found your reservation and cancelled it.

USER: Thank you.

ASSISTANT: Thank you for choosing us.