You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I have to attend a Live Concert at Charlotte, could you please help me with booking a flight ticket from MSP to CLT?

ASSISTANT: Sure, can you share me your trip dates?

USER: I would like to depart on Oct 10th and return on Oct 12th.

ASSISTANT: Do you have any specifications?

USER: I am looking for a connecting flight.

ASSISTANT: Can I know your good name?

USER: I am Brenda Robinson.

ASSISTANT: Sorry, no flights are available in this route as per your requested dates.

USER: Ok, not an issue. Anyways, thank you for the information.

ASSISTANT: Thank you for reaching us.