You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: Can you aid me to book my ticket from CLT to JFK?

ASSISTANT: Sure. May I know your name please?

USER: Karen Nelson here.

ASSISTANT: Are you looking for a stopover in your journey?

USER: Yes, I prefer for connecting flight.

ASSISTANT: Any other preferences?

USER: My return time should be in afternoon.

ASSISTANT: Please wait.

USER: Ok.

ASSISTANT: Tell me your travel dates please?

USER: My trip dates are Jul 13 and Jul 15 respectively.

ASSISTANT: Thanks for your patience. I have found American airlines which is a direct flight.

USER: Please proceed for booking.

ASSISTANT: Yes, I have confirmed your flight ticket in flight number 1002.

USER: Thank you for the help.

ASSISTANT: Thank you.