You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER:  I am Elizabeth Hill.

ASSISTANT: Elizabeth Hill, How can I provide assistance to you today?

USER:  I want to travel to CA-LAX to attend a National Conference with my friends. Can you please book a ticket from MN-MSP?

ASSISTANT: Sure, I would be happy to help you. What are your preferable dates, that you wish to travel and return?

USER: I will depart on 03/18 and return on 03/20.

ASSISTANT: We found a direct flight for your journey. Are you comfortable with that?

USER: No, do not proceed I need a connecting flight. Thank you for your help.

ASSISTANT: Ok, Thanks for approaching us.