You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: I want to cancel my recent reservation, as my health is not good. Can you please help me out with it?

ASSISTANT: I am sorry to hear that. Sure, I will help you. Please help me with your name.

USER: Thank you, my name is Linda Hernandez.

ASSISTANT: Please allow me a minute.

USER: Ok, sure.

ASSISTANT: I have successfully cancelled your flight booking.

USER: Ok, thank you for the help.

ASSISTANT: Thank you for reaching us. Have a great time.