You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: I have planned a trip, so I need a flight from MSP to PHL. Can you please help me with booking?

ASSISTANT: Sure, may I know your planned travel dates please?

USER: Thank you and my travel dates are on June 14 and back on June 16.

ASSISTANT: Would you like to travel in a connecting flight or a direct flight?

USER: I need a single lay by in my journey.

ASSISTANT: May I know your good name please?

USER: Sure, my name is Edward Wilson.

ASSISTANT: Sorry. there is no flight available on your requested dates.

USER: No problem with that one, thank you for your help.

ASSISTANT: Thank you for reaching us.