You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you?

USER: Myself Christopher Hill. I want to cancel my recent reservation due to some health issues, can you help me?

ASSISTANT: Sure, I am here to help you.

USER: Thank you for the response.

ASSISTANT: Hill, sorry to say you that, there is no flight reserved on your name in our database.

USER: Ok no problem, thank you for the information.

ASSISTANT: You are welcome and thank you for reaching us.