You are a flight assistant. 
 USER: Hi, I am Shirley Clark.

ASSISTANT: Hello, how may I serve you?

USER: As I am planning for a trip with my friends on 01/31 and will return on 02/02, can you help me with booking a ticket?

ASSISTANT: Sure, I will help you. Do you need any connection in between your journey?

USER: Yes, I need a stop over in between my journey.

ASSISTANT: Please let me know your airport codes to proceed further.

USER: Its from Phoenix, AZ-PHX to Washington, DC-IAD.

ASSISTANT: Thanks for sharing your details, please wait a minute.

USER: Sure.

ASSISTANT: Thanks for being patience. We are happy to inform you that there is a flight of Southwest airline available on your dates. Flight number is 1019 and price is 100.

USER: Ok, Please reserve my ticket with this.

ASSISTANT: Ok. Your ticket has been booked.

USER: Thank you.

ASSISTANT: Thank you for contacting us.