You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you today?

USER: I am Amy Robinson.

ASSISTANT: Welcome to flight booking agency Amy.

USER: I would like to cancel my recent reservation, can you help me with this?

ASSISTANT: Sure, I will help you with that. Please wait a moment to check your previous reservation.

USER: Sure.

ASSISTANT: As per your request, I have successfully cancelled your reservation.

USER: Thanks for your help.

ASSISTANT: Thank you for reaching to our services, hope you have a great day.