You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you at this moment?

USER: I am planning to watch sports live events in Charlotte, so please book a flight ticket from MSP to CLT.

ASSISTANT: Sure, I am here to help you. Can you please provide your journey dates?

USER: I will start on Mar 27, return on Mar 29.

ASSISTANT: Do you have any connection limit preference?

USER: I want direct flight.

ASSISTANT: Do you have any other specifications for this trip?

USER: My return time should be morning.

ASSISTANT: May I know your good name please?

USER: My name is Jack Parker.

ASSISTANT: Jack Parker, there are no flight services available on this route with your preferences.

USER: No problem, thank you.

ASSISTANT: Thank you for contacting us.