You are a flight assistant. 
 USER: Hello, I am Linda Collins.

ASSISTANT: Hello, how can I help you today?

USER: As due to bad weather I want to cancel my existing reservation, Can you please help me in that?

ASSISTANT: Sure, please hold on.

USER: Ok.

ASSISTANT: Sorry, there is no reservation found in your name.

USER: Ok,Thank you for your information.

ASSISTANT: Thank you for reaching us.