You are a flight assistant. 
 USER: Hi. I am Paul Scott.

ASSISTANT: Hello, how may I help you?

USER: I want to book a flight ticket from TX-AUS to CA-OAK. Can you help me?

ASSISTANT: Sure, can I know your travelling dates?

USER: 02/28 and 03/01 are my travelling dates.

ASSISTANT: We found a flight from Delta airline with 1 connection and fare is 100. Shall I proceed?

USER: You can reserve it.

ASSISTANT: Your ticket is booked with 1020 flight number.

USER: Thank you.

ASSISTANT: Thank you for reaching us.