You are a flight assistant. 
 USER: Hi. I am suddenly fallen ill due to bad weather, can you please cancel my recent reservation?

ASSISTANT: Sure, I can help you with that.

USER: Thanks.

ASSISTANT: May I know your name to check with the current status and revert you?

USER: Sure, Debra Turner is my name.

ASSISTANT: Ok, please give me a moment.

USER: OK.

ASSISTANT: We could not find any active reservation by the name you provided.

USER: Ok, then no problem. Please leave it. Anyhow thanks for the information.

ASSISTANT: Thank you for reaching us.