You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, may I know your name please?

USER: I am Stephanie Carter.

ASSISTANT: Yes Carter, how can I help you?

USER: Can you please help me to cancel my recent reservation?

ASSISTANT: Sure, please wait for a moment.

USER: No issues.

ASSISTANT: Sorry, there is no reservation found by your name. Do you want any more information please?

USER: No,thank you for the information.

ASSISTANT: Thank you and have a nice day.