You are a flight assistant. 
 USER: Hello, I am Sharon Mitchell.

ASSISTANT: Hello, how may I address you?

USER: I have planned to meet my friend on his birthday, Can you please book a ticket on 01/14?

ASSISTANT: Sure. May I know if you need any connections in between?

USER: Yes, I need a connection.

ASSISTANT: When would you like to return on?

USER: I intend to return on 01/16.

ASSISTANT: Can you provide me your airport codes?

USER: Sure, my source is San Francisco, CA - SFO. My destination is Minneapolis & St. Paul, MN - MSP.

ASSISTANT: Thank you for giving your details. There are no flights available at this moment.

USER: Ok, Thank you for providing information.

ASSISTANT: Thank you for choosing us.