You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I serve you today?

USER: I want to cancel my reservation which is done recently due to some heath issues, can you please help me in this?

ASSISTANT: Sure, I will help you with that. May I know your good name?

USER: Thank you. Sure, my name is Linda Miller.

ASSISTANT: Please give me a minute.

USER: Sure, I will wait.

ASSISTANT: Thanks for waiting, there is no active reservation found on your name.

USER: Ok, no problem. Anyways, thank you for your service.

ASSISTANT: Thank you for choosing us.