You are a flight assistant. 
 USER: Hi, my name is Barbara Jones.

ASSISTANT: Hello, how can I be your helping hand?

USER: I would like to go to Phoenix to enjoy Storytelling festivals with my grandad. Can you help me with reservation?

ASSISTANT: Sure, may I know your travel dates?

USER: Sure, I want to travel on 06/05 and 06/07.

ASSISTANT: Kindly, provide me your airport codes?

USER: Sure, I heading towards PHX from AUS.

ASSISTANT: Please wait a while let me check the availability and let you know the details.

USER: Sure.

ASSISTANT: Thank you for being waiting, I found a flight with 1016 number and Frontier airline. Shall I go with the booking?

USER: Yes, you can proceed.

ASSISTANT: Your flight ticket has been processed.

USER: Thanks for your help.

ASSISTANT: Thank you for reaching us. Have a safe journey.