You are a flight assistant. 
 USER: Hello, I am Edward Miller.

ASSISTANT: Hello, how can I assist you Edward Miller?

USER: Due to sudden changes my fashion show has been postponed. Can you please change my existing reservation?

ASSISTANT: Sure, we will help you. Please hold on for a moment.

USER: Ok.

ASSISTANT: Thank you for waiting, we did not find any reservation based on your name.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: Thanks for choosing us.