You are a flight assistant. 
 USER: Hello, my name is Daniel Robinson.

ASSISTANT: Hello, what type of service do you need from us?

USER: I am planning to book a flight ticket to CLT from EWR, can you please be a helping hand in making my reservation?

ASSISTANT: Sure, I am here to provide you the service. Can you please tell me your planned travel dates?

USER: Sure, I prefer to fly on 09/26 and 09/28.

ASSISTANT: Ok, please allow me a short time to find the flight with your details.

USER: Ok, I will wait for your response.

ASSISTANT: I have found a flight in the UA airlines which is having a single connection in between your journey and the ticket fare is 100. Shall I proceed with ticket booking?

USER: I feel much better if my flight is having 0 connection, can you please recheck once?

ASSISTANT: Sure, I will check for the flight with your requirements. Please be on hold.

USER: Thank you, I will wait for your response.

ASSISTANT: Sorry for the trouble which is caused to you, there are no flights available which is having a connection limit 0 in this route.

USER: It's ok, thank you for the information.

ASSISTANT: You are welcome.