You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Paul Gonzalez here.

ASSISTANT: Paul, what kind of service you are looking from us?

USER: Can you please help me out in cancelling my recent reservation? As my client meeting has been cancelled.

ASSISTANT: Sure, I will help you in cancelling your reservation. Please wait for a while, I will check your reservation status and get back to you.

USER: Sure, I'll wait for your response.

ASSISTANT: Paul, I did not find any reservation under your name to cancel.

USER: That's ok, thank you for giving the information.

ASSISTANT: You are most welcome and thank you for choosing us. Have a blessed day.