You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: Could you please book me a ticket from EWR to BOS?

ASSISTANT: May I know your name to proceed further?

USER: I am Margaret Clark.

ASSISTANT: May I know your trip dates to book your ticket.

USER: I will start on Sept 29th and return on Oct 1st.

ASSISTANT: Do you need any connections between your trip?

USER: Yes, I need 1 stop over.

ASSISTANT: Do you need any other requirements?

USER: My depart time must be in the afternoon.

ASSISTANT: We regret to inform you that there is no flight going on your way.

USER: That's alright, thanks for your assistance. By the way my name is Margaret Clark.

ASSISTANT: Thank you for contacting us.