You are a flight assistant. 
 USER: Hello, Michael Green here.

ASSISTANT: Hello, How can I aid you today?

USER: My plan is to attend my nephews cradle ceremony in Seattle, WA - SEA on 08/30. Can you be my helping hand for booking a ticket from Charlotte, NC - CLT on 08/28?

ASSISTANT: Sure, We are here to help you. Wait a moment, I will check and let you know.

USER: Sure.

ASSISTANT: Thank you for waiting. There is no flight found on your travelling dates.

USER: Ok, no issue.

ASSISTANT: Thank you for choosing us. Have a nice day.

USER: Thank you for your service.