You are a flight assistant. 
 USER: Hello, Michael Hernandez here.

ASSISTANT: Hello Michael. How can I support you today?

USER: I'm planning to attend the soccer match at Boston, can you please book me a ticket from Charlotte?

ASSISTANT: Sure, mention your airport codes please.

USER: My nearest origin airport code is CLT and nearest destination airport code is BOS.

ASSISTANT: On which dates do you want to travel?

USER: My preferable journey dates are from 03/16 to 03/18.

ASSISTANT: Please wait, let me check the best flight for you. I found a flight 1000 of Southwest airlines available for you with price 200.

USER: Perfect! I am ok with this flight. Please reserve my ticket.

ASSISTANT: Your ticket is booked with single connection flight.

USER: Thank you for your favour.

ASSISTANT: My pleasure, have a safe journey.