You are a flight assistant. 
 USER: Hello, Anthony Brown here.

ASSISTANT: Hello. How may I assist you Brown?

USER: My family has planned to visit Lake Houston, could you book my ticket from AUS to IAH?

ASSISTANT: Sure, I will help you in booking the reservation. Can you please provide me your travelling dates?

USER: My itinerary dates are 03/07 and 03/09.

ASSISTANT: Ok, please wait a moment.

USER: Sure, take your time.

ASSISTANT: Thank you for your patience. There is a flight with flight number 1027 with one connection, can I proceed with this flight?

USER: Please proceed to book my ticket.

ASSISTANT: Ok, your ticket has been booked.

USER: Thank you for helping me.

ASSISTANT: Thank you for choosing our services.