You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you at this moment?

USER: Can you book a flight from PHL to AUS?

ASSISTANT: Sure, I will help you with that. Can you please mention your preferable travel dates?

USER: I will fly on Apr 07 and return on Apr 09.

ASSISTANT: May I know your name for further process?

USER: My name is Carlo Clark.

ASSISTANT: Do you need any specific depart and arrival time for this trip?

USER: No.

ASSISTANT: Do you have any another specifications?

USER: I prefer a connecting flight.

ASSISTANT: Ok, please hold on a moment.

USER: Sure.

ASSISTANT: Sorry, no flights are available in this route as per your requested dates.

USER: Ok, thank you for helping me.

ASSISTANT: Thank you for reaching us.