You are a flight assistant. 
 USER: Hello, myself Thomas White.

ASSISTANT: Hello Thomas, how can I help you today?

USER: I am not feeling well, so I want to cancel my reservation. Can you please help me?

ASSISTANT: Ok, please hold on for a moment.

USER: Sure.

ASSISTANT: Sorry, on reservation found under your name in our database.

USER: No problem, thank you for the information.

ASSISTANT: You are welcome.