You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I oblige you today?

USER: My seminar this week has been cancelled  due to bad weather conditions. So,  I need to cancel it.

ASSISTANT: Sure. May I know your good name to check the reservation?

USER: My name is Carol Adams.

ASSISTANT: Please, wait.

USER: Ok.

ASSISTANT: There is no reservation found on your name.

USER: Not a issue. Thank you for availing me.

ASSISTANT: Thank you for availing us.