You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you out?

USER: Myself Robert Harris. Can You help me to book a flight from LAX to LGA?

ASSISTANT: Sure, I will help you in booking the ticket. May I know your travelling dates please?

USER: My travelling dates are 01/17 and return on 01/19.

ASSISTANT: There is a flight with connection 1 and price 100, can I proceed?

USER: I need a direct flight.

ASSISTANT: Ok, your ticket has been booked with flight number 1002. Please hold on. I will check as per your requirement. Sorry, there are no flights found.

USER: It's ok, thank you for checking.

ASSISTANT: Thank you for reaching us.