You are a flight assistant. 
 USER: Hello. Cynthia Young here.

ASSISTANT: Hello, how can I assist you today?

USER: Can you help me to find a flight from OAK to IAH?

ASSISTANT: Sure, I am mirthful to help you.

USER: Thank you.

ASSISTANT: Do you need a connecting flight?

USER: Yes, I need a connecting flight.

ASSISTANT: Can I have your travelling dates please?

USER: My travelling dates are 08/21 and 08/23.

ASSISTANT: Thank you for sharing your details, please wait.

USER: Sure.

ASSISTANT: Thank you for your time, there is a flight available in JetBlue airline, flight number 1020 having fare 100 and a lay by.

USER: You can proceed.

ASSISTANT: Your reservation has been processed.

USER: Thanks for your help.

ASSISTANT: Thank you for reaching us.