You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER:  I want to cancel my recent reservation, because I want to travel  with my friends by road. Can you please check the reservation on this name Gary Clark?

ASSISTANT: Sure, please wait a minute.

USER: Ok.

ASSISTANT: We found a reservation, shall I proceed with cancellation?

USER: Yes, you can.

ASSISTANT: Your reservation has been cancelled.

USER: Thanks for cancelling my ticket.

ASSISTANT: Thank you for reaching us.