You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I am Laura Collins. I want to travel from HOU to OAK. Can you book a flight ticket for me?

ASSISTANT: May I know your travelling dates please?

USER: I want to fly in the flight on 08/24 and 08/26.

ASSISTANT: There is a flight with single connection, can I  proceed for booking in 1023 flight?

USER: I am looking for a direct flight.

ASSISTANT: There is a direct with 1006 flight, can I proceed for booking?

USER: Proceed to booking.

ASSISTANT: Your booking is done in UA airlines.

USER: Thank you for your help.

ASSISTANT: Thank you for choosing us.