You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, How exactly I can serve you the best today?

USER: I would like to cancel my recent reservation, my baseball tournament has been rescheduled to future dates. Can you help me with that?

ASSISTANT: Sure, we are perky to help you.

USER: Thank you.

ASSISTANT: May I know your name to check your details in our database?

USER: Sure, I am Gary White.

ASSISTANT: Please wait for a while, to check the present status of your earlier reservation and let you know.

USER: Ok.

ASSISTANT: Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: Ok, not a problem. Thanks for your quick response.

ASSISTANT: Thank you for reaching us. Have a blissful day!.