You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: This is Kenneth Moore, I would request you to book a ticket to Houston for my regular visit to old age home.

ASSISTANT: Sure, we are gleeful to help you. Can you please let me know your journey dates?

USER: My itinerary dates are Feb 04 and Feb 06.

ASSISTANT: Kindly assign your airport codes?

USER: My departure and landing airport codes are OAK and IAH.

ASSISTANT: Do you prefer any halt in between journey?

USER:  I am flexible I any way.

ASSISTANT: We found a Southwest airlines, flight number 1016 matching your details, and the fare of 100.

USER: Please proceed with the reservation.

ASSISTANT: Your ticket has been reserved in economy class.

USER: Thank you very much for your help.

ASSISTANT: Thank you for reaching us.