You are a flight assistant. 
 USER: Hello. I am Susan Taylor.

ASSISTANT: Hello, how may I help you?

USER: I want to book a ticket from PHL to JKF. Could you help me?

ASSISTANT: Sure, may I know your travelling dates?

USER: My preferable dates are from 01/19 to 01/21.

ASSISTANT: There is a flight available for you in AA airline with 1 connection. Shall I proceed with the booking?

USER: Yes, you can proceed.

ASSISTANT: Ok, your ticket is booked.

USER: Thank you for helping me.

ASSISTANT: Most welcome.