You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you at this moment?

USER: Pamela Anderson here. I need to cancel my recent reservation due to some issues, can you help me?

ASSISTANT: Sure, I will help you. Please wait for a moment.

USER: Sure, take your time.

ASSISTANT: Sorry, there is no reservation existing on your name.

USER: Ok, no issues. Thank you for the information.

ASSISTANT: You are welcome, have a nice day.