You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Kevin Thomas.

ASSISTANT: How can I be your helping hand today?

USER: I need to book a ticket from CLT to DFW to meet my sister-in-law on festival. Could you please help me in doing that?

ASSISTANT: Could you please share your journey dates?

USER: I would like to start on 02/20 and return on 02/22.

ASSISTANT: Ok, do you need any halt in between the journey?

USER: I need a halt because it makes me more comfort.

ASSISTANT: OK, please hold a moment.

USER: Sure.

ASSISTANT: There is a 1007 Southwest airline with fare of 200 matches your journey dates.

USER: You can proceed with booking.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you for your quick response.

ASSISTANT: Thank you for approaching us.