You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, what help can I do for you?

USER: I would like to travel to Oakland OAK to enjoy with my wife in snow region, is there any flights available?

ASSISTANT: Good, may I know your travelling dates and your source airport code please?

USER: My source region is LAS. I would like to plan the dates in this winter, so the dates would be on 09/25 and back on 09/27.

ASSISTANT: Ok, before proceeding with the booking, can I know your name?

USER: Reserve the ticket under the name Richard Perez.

ASSISTANT: There is a flight available with us in Southwest airline with 1 connection. Can I reserve your ticket with that airline?

USER: Yes, go ahead with booking my ticket.

ASSISTANT: Ok Perez, your ticket is reserved with the flight number 1016.

USER: I really appreciate all the hard work you’ve done to help me. Thank you for your help.

ASSISTANT: Thank you.