You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello,.

USER: I am Michelle Johnson.

ASSISTANT: How can I provide service to you?

USER: I want to book a flight ticket from Washington DC-DCA, help me in booking my flight to Oakland CA-OAK.

ASSISTANT: Sure, may I know your trip dates please?

USER: I want to depart on 03/31, my return date is on 04/02.

ASSISTANT: Do you have any other requirements to be met?

USER: I want a connecting flight.

ASSISTANT: Ok, please wait. I will revert to you.

USER: Sure.

ASSISTANT: Thanks for your time, there is a connecting flight with 1020 flight number and airline Jetblue of fare 100. Shall I proceed?

USER: Please proceed.

ASSISTANT: Your flight ticket has been booked.

USER: Thank you.

ASSISTANT: Thanks for connecting with us.