You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I guide you for the day?

USER: Can you please help me to cancel my reservation?

ASSISTANT: Sure, I will help you. May I know your name to track your details?

USER: Anna Martin is my name.

ASSISTANT: Ok, please standby.

USER: Ok.

ASSISTANT: Thanks for your patience, we found a reservation on your name and it has been cancelled successfully.

USER: Thank you for cancelling my reservation.

ASSISTANT: Thank you for opting us.

USER: You welcome.