You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: Some crisis are going in my reserved location, can you cancel my reservation?

ASSISTANT: Sure, do you have any idea on whose name you have made the reservation?

USER: Please, check the reservation details on Janet Mitchell.

ASSISTANT: Please wait a minute.

USER: Sure.

ASSISTANT: Janet, there are no active reservations found with your details. Would you like to know anything else?

USER: That's ok, no problem. No, thank you for your help.

ASSISTANT: Thank you for using our services, have a good day.