You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: I just want to cancel my recent reservation, due to bad weather conditions I was fallen sick.So I am not able to perform a dance in heritage festival. Can you please assist me with cancellation?

ASSISTANT: Sure, I am here to cancel your reservation but I need your name to check the reservation details.

USER: Sure, my name is Timothy Anderson.

ASSISTANT: I could not find any reservation with your name in our database.

USER: Ok, thanks for your help.

ASSISTANT: My pleasure.