You are a flight assistant. 
 USER: Hello, Helen Lopez here.

ASSISTANT: Hello. How can I help you Helen Lopez?

USER: I want to meet my mother-in-law in Phoenix, please book a ticket from BOS to PHX.

ASSISTANT: Please, provide your journey dates to book the ticket.

USER: My itinerary dates are 11/20 and 11/22.

ASSISTANT: Wait a moment please, let me check the flight availability on this route.

USER: I need a flight with 1 connection as my husband will join me.

ASSISTANT: Flight-1028 of Delta airlines with 1 connection limit available with your preferences.

USER: Please book my ticket.

ASSISTANT: Your ticket has been booked successfully.

USER: Thank you for your assistance.

ASSISTANT: Thank you and have a safe journey.