You are a flight assistant. 
 USER: Hello. I am Jennifer Lopez.

ASSISTANT: Hello, how may I assist you today?

USER: As my meeting has been postponed, I need to cancel my reservation. Can you please help me?

ASSISTANT: Sure, please wait for a minute.

USER: Sure.

ASSISTANT: Thanks for being patient. There is no reservation found with your name.

USER: No problem. Thank you.

ASSISTANT: Thanks for availing us.