You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello. How can I serve you?

USER: I am Jeffery Rodriguez. I want to attend Beer festival with my friends living in Phoenix, PHX. Can you book my ticket from CLT with a connecting flight?

ASSISTANT: Sure, May I know the travelling dates?

USER: Dates of my travel are 05/09 - 05/11. Charge should be with in 5000.

ASSISTANT: We have found a flight 1019 with Southwest airline and price 700 with a connection.

USER: Reserve my ticket for this SouthWest airline.

ASSISTANT: Ok, Your ticket has been reserved.

USER: Thank you for assisting me.

ASSISTANT: Thanks for choosing us. Have a nice journey.