You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, how may I aid you today?

USER: I am Jessica Campbell. Please, help me in booking me a flight ticket to Austin, AUS to New York, EWR.

ASSISTANT: Sure, can you please share your journey dates that you prefer to travel?

USER: 04/25 - 04/27 are my travel dates.

ASSISTANT: Ok, please wait a moment, let me search a flight for you.

USER: Sure.

ASSISTANT: Thank you for waiting, we found a direct flight in Delta airline. Are comfortable with this flight?

USER: I need a connecting flight. Do not proceed. Thank you.

ASSISTANT: Ok. Thank you for opting us.