You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I guide you for the day?

USER: I want to cancel my recent reservation. Could you help me with that?

ASSISTANT: Sure, I am here to help you to cancel your reservation.

USER: Thank you.

ASSISTANT: Please hold for a while, let me check your previous reservation status.

USER: Ok, please check with the name Amanda Lewis.

ASSISTANT: Sorry to say that, there is no active reservation found with your name in our reservation list to cancel it.

USER: That's ok, no problem. Thank you.

ASSISTANT: You are welcome, thank you for reaching our agency. Have a safe journey.