You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you today?

USER: I am Samantha Allen. My business meeting has been cancelled, could you please help me with cancelling my recent reservation?

ASSISTANT: Please wait a moment.

USER: Sure, take your time.

ASSISTANT: Sorry Allen, there are no active reservations on your name.

USER: That's ok, not an issue. Anyways, thank you for the information.

ASSISTANT: Thank you for choosing us. Have a nice day.