You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I serve you today?

USER: I want to cancel my recent reservation due to bad weather condition at my destination point. Can you help me with that?

ASSISTANT: Sure, I am here to help you.

USER: Thank for accepting my request.

ASSISTANT: May I know on what name ticket has been reserved?

USER: My name is Jerry Campbell.

ASSISTANT: Ok, please wait for a while.

USER: Sure, I will wait for your response.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: Ok, No issues. Thank you.

ASSISTANT: Thank you for availing us.