You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Sandra Nelson.

ASSISTANT: How may I assist you? Sandra Nelson, nice to meet you.

USER: Can you help me in booking a ticket from 07/02 to 07/04 with 1 connection?

ASSISTANT: Sure, please provide your airport codes.

USER: My airport codes are PHX to JFK.

ASSISTANT: Ok, there is a flight for you with the flight number 1009. Shall I proceed?

USER: If fare is 200 please book it.

ASSISTANT: Ok, your ticket has been booked with airline AA.

USER: Thank you for helping.

ASSISTANT: Thank you for choosing us.