You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: Please book a flight ticket from AUS to EWR?

ASSISTANT: Sure, I will help you with that. May I know your travelling dates please?

USER: My journey dates are July 14 and July 16.

ASSISTANT: Do you have any other specifications?

USER: I need a connecting flight.

ASSISTANT: May I know your name please?

USER: I am Justin Wright.

ASSISTANT: Sorry to say that, there are no flights found on this route as per your travel dates.

USER: No problem, thank you for your information.

ASSISTANT: Thank you for reaching us, have a great day.