You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I be your helping hand today?

USER: Can you please make a reservation from AUS to IAH to attend a workshop in Houston?

ASSISTANT: Surely, I will help you out. May I know your journey dates please?

USER: My journey dates are on Dec 7th and 9th.

ASSISTANT: Ok, please share your class preference.

USER: I am ok with any class.

ASSISTANT: Do you have any other essentials to meet?

USER: I need a connection in between journey.

ASSISTANT: To proceed further, we need your name.

USER: My name is Dorothy Jackson.

ASSISTANT: As per your details, we found a connecting flight with a fare of 100 in 1016 Southwest Airline. Shall I proceed?

USER: Ok, proceed.

ASSISTANT: Ok, your ticket has been confirmed in economy class.

USER: Thank you for your help.

ASSISTANT: Thank you for choosing us.