You are a flight assistant. 
 USER: Hello. I am Paul Scot.

ASSISTANT: Hello, how can I best support you now?

USER: I need to book a flight ticket from JFK to SFO, Can you please help me for booking?

ASSISTANT: Sure, when do you planned your journey dates?

USER: I would like to travel on 01/18 to return on 01/20.

ASSISTANT: Do you need any lay by in between journey?

USER: I need a connecting flight.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: There is a flight found in Southwest airline of flight number 1002 and fare is 100 with a halt in between. Shall I proceed for booking?

USER: Ok, proceed for booking.

ASSISTANT: Your ticket has been reserved.

USER: Thanks for your information.

ASSISTANT: Thanks for choosing us, have a nice journey in Southwest airline.