You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I oblige you for the day?

USER: My name is Benjamin White, I want to book a flight from Orlando to Austin to visit my parents. Can you book a flight for me?

ASSISTANT: Sure, on which dates would you like to travel?

USER: I will travel on 17th Dec and return on 19th Dec.

ASSISTANT: Do you prefer either direct flight or connecting flight?

USER: I need a connecting flight.

ASSISTANT: Please let me know if you have any other requirements.

USER: I need my depart flight in morning.

ASSISTANT: Thank you for providing your details, please wait for a while.

USER: Sure.

ASSISTANT: Sorry, there were no flights available on your route.

USER: Ok, thank you for the information.

ASSISTANT: Thank you for contacting us.