You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: I am Rachel Gonzalez. Could you please help me with finding a flight ticket on the route IAD to DCA?

ASSISTANT: Ok, may I know your planned dates for your journey?

USER: I would like to take off on 01/21 and return on 01/23.

ASSISTANT: Flight-1003 is available for you with 1 connection at the price of 100 by Frontier airlines, may I proceed your booking?

USER: Please confirm the booking.

ASSISTANT: Your ticket is reserved with flight-1003.

USER: I really appreciate your help, thank you for your service.

ASSISTANT: Have a safe flight, enjoy your journey.