You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: My name is Jessica Perez. I am looking to book a plane ticket on 09/14 from CLT.

ASSISTANT: Sure, may I know your destination code?

USER: Sure. My destination airport code is DCA.

ASSISTANT: Ok, can I have your return date please?

USER: Sure, my return date is 09/16. I need only 1 connection.

ASSISTANT: Ok Perez, wait for a minute please.

USER: Ok.

ASSISTANT: Yes Perez, I found a flight-1004 with Hawaiian airlines, can I proceed?

USER: Yes, please confirm my ticket.

ASSISTANT: Yes Perez, your reservation is successfully done.

USER: Thank you so much for your help.

ASSISTANT: Thank you for reaching us, have a safe journey.