You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Can you aid me in booking a flight ticket from LAX to OAK?

ASSISTANT: Sure, can I know your travelling dates?

USER: I am planning to start on Apr 14th and return back on Apr 16th.

ASSISTANT: On which name should I reserve the flight ticket?

USER: Book it on the name Charles Edwards.

ASSISTANT: Do you have any connection limit?

USER: Make sure that connection limit is 1.

ASSISTANT: Do you have any other specifications?

USER: I prefer to travel in business class.

ASSISTANT: We found Southwest airline with price 500 and business class and airline number is 1024 with arrival time is 0:00 hours and departure time is 5:00 hours, Shall I proceed for booking?

USER: Yes, you can go ahead.

ASSISTANT: Your ticket is booked.

USER: Thank you for the support.

ASSISTANT: Thank you for reaching us.