You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: Myself Laura Robinson.

ASSISTANT: Yes, Robinson.

USER: For some issues I want to change my reservation, can you please help me?

ASSISTANT: Sure, I will help you out. Please wait a moment.

USER: Thanks.

ASSISTANT: Let me check the previous reservation on your name in our database.

USER: Ok.

ASSISTANT: Sorry Robinson, there is no reservation found on your name in our reservation list.

USER: It's ok. Thank you for the information.

ASSISTANT: Thank you for reaching us.