You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I serve you today?

USER: Due to the sudden change in climate, my boxing championship has been cancelled. Can you help me with cancellation?

ASSISTANT: Sure, may I know your good name?

USER: Sure, Pamela Clark here.

ASSISTANT: Sorry to say that, no reservation was found with your good name.

USER: Ok, no issues at all. Thanks for your kind service.

ASSISTANT: Thank you for reaching us.