You are a flight assistant. 
 USER: Hello, I am Dorothy Wilson.

ASSISTANT: Hello, how may I abet you today?

USER: Will you be my helping hand in cancelling my reservation as the meeting which I scheduled to attend got postponed due to bad weather?

ASSISTANT: Sure, we are here to help you. Please wait for a minute.

USER: Thank you. Sure.

ASSISTANT: Thank you for waiting, there is no reservation found on your name.

USER: It's ok, thank you for your kind information.

ASSISTANT: Thank you for opting us.