You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Laura Moore is here.

ASSISTANT: How can I help you today?

USER: Can you please help me in making an airline reservation from EWR to LGA?

ASSISTANT: Sure, can you share me your travelling dates?

USER: My travelling dates are Jan 27th and Jan 29th.

ASSISTANT: Do you have any airline preference?

USER: No.

ASSISTANT: Is there any other specifications?

USER: I need a direct flight.

ASSISTANT: Sorry, no flights are found on your travel dates.

USER: Ok, no worries at all. Thank you.

ASSISTANT: Thank you for reaching us.