You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. In which way I can assist you today?

USER: I'm Benjamin Parker here.

ASSISTANT: Glad to meet you Parker.

USER: I would like to travel with my family members, can you please help me to book a ticket from DTW to AUS?

ASSISTANT: Sure, I am ready to help you with flight ticket booking. Can you please provide me your planned dates?

USER: Sure, my dates of trip is from 09/30 to 10/02.

ASSISTANT: Ok, please give me a moment to find a flight as per your details.

USER: Sure.

ASSISTANT: Thank you for waiting.

USER: Please make sure that price is 500.

ASSISTANT: happy to inform you that Southwest airlines is running a flight in your route with connection 1. Shall I confirm it?

USER: Perfect, please book it.

ASSISTANT: Ok Parker, I have reserved a ticket with flight number 1001.

USER: Thank you for your help in booking a ticket.

ASSISTANT: Most welcome. Thank you for contacting us, have a safe flight.