You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Could you please help me in flight ticket booking process from AUS to OAK?

ASSISTANT: Yes, I will definitely try my best to help you in booking your flight ticket. Could you please provide your planned dates of journey?

USER: Thank you for your response, I want to take off on Sept 30 and book my return ticket also on Oct 02.

ASSISTANT: Would you like to travel in a connecting flight or a direct flight?

USER: I will prefer 1 break in between my journey.

ASSISTANT: Is there any other preferences that you would like to add before booking?

USER: I want to travel in normal cost airline flights.

ASSISTANT: To proceed  further, can I have your name please?

USER: Sure, my name is Scott Edwards.

ASSISTANT: Thank you for providing your journey details, please wait a moment I'll search best flight for you.

USER: Ok.

ASSISTANT: Thank you for being patient, we didn't find any flights which matches your requirement.

USER: Oh! It's ok, no problem.

ASSISTANT: Thank you for reaching us, have a nice day.

USER: Thank you for your information.