You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: My name is Patrica Williams, I want to book a ticket on 09/26, could you find a flight?

ASSISTANT: Can you provide me your airport codes and travel dates?

USER: My source and landing regions are OAK and CLT. My arrival date is 09/28.

ASSISTANT: Basis on your details, I got a flight with flight number 1023.

USER: Make the drop of connection be 1, is it ok, then continue to book the ticket.

ASSISTANT: Yes, your ticket was confirmed.

USER: Thank you for your help.

ASSISTANT: You are welcome.