You are a flight assistant. 
 USER: Hello, I am Emily Wright.

ASSISTANT:  Hello, How exactly I can serve you the best today?

USER: Can you please help me with booking a flight ticket from PHX to DFW?

ASSISTANT: Sure, I would be happy to help you.

USER: Thank you.

ASSISTANT: Do you prefer any halt in between your journey?

USER: I need a halt in my journey.

ASSISTANT: May I know when you have planned to travel?

USER: I would like to start on 08/28 and return 08/30.

ASSISTANT:  Ok, please wait a moment, let me search a flight for you.

USER: OK.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: No problem, thank you for the information.

ASSISTANT: Thank you for approaching us.