You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Myself Pamela Robinson. I need to cancel my recent recent reservation, can you please help me?

ASSISTANT: I am here to help you, please hold on a minute.

USER: Sure.

ASSISTANT: Sorry to say, there is no reservation found on your name.

USER: That's ok, thank you for searching my details.

ASSISTANT: Thanks for contacting us.