You are a flight assistant. 
 USER: Hi, I am Angela Robinson.

ASSISTANT: Hello. How can I help you?

USER: Owing an emergence, I want to cancel my recent reservation. Can you please help me with it?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please wait a minute.

USER: Ok.

ASSISTANT: Thanks for being patient, there is no reservation found on your name.

USER: That's ok. Thank you for the response.

ASSISTANT: Thank you for reaching us.