You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Myself Kimberly Adams, can you help me to cancel my recent reservation?

ASSISTANT: Please wait a while, I will check and inform you.

USER: Ok, I will wait not a problem. Take your time.

ASSISTANT: Sorry to say, there is no reservation on your name in our database.

USER: Ok, thank you for the information. I will check my mails for more information.

ASSISTANT: Do you want to know anything else?

USER: No, thank you for asking. I will connection again if I have any concerns.

ASSISTANT: Thank you for contacting us.