You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: Myself Kathleen Moore. I am not well so, I just want to cancel my reservation. Help me with cancelling my ticket.

ASSISTANT: Ok, please wait.

USER: Ok.

ASSISTANT: Sorry, no reservation has been found on your name.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for choosing us.