You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: I am Richard Thomas.

ASSISTANT: Ok.

USER: Can you book a flight ticket to Phoenix, PHX from Orlando, MCO?

ASSISTANT: Sure, I will help you. May I know your trip dates?

USER: My travelling dates are from 03/18 to 03/20.

ASSISTANT: Do you have any other requirements?

USER: I need a connecting flight.

ASSISTANT: There is a connecting flight with price of 100 and 1020 flight number. Shall I proceed?

USER: Ok, Proceed.

ASSISTANT: Your booking has been confirmed with Hawaiian airline.

USER: Thank you.

ASSISTANT: Thank you for availing us.