You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: Due to some financial issues, I have cancelled the trip. So, I would like to cancel my existing reservation. Can you please help me?

ASSISTANT: Yes, I can help you.

USER: I am happy for your quick response.

ASSISTANT: Please help me with your name.

USER: My name is Stephanie Walker. So, please check the ticket status with this.

ASSISTANT: Please allow me a minute.

USER: Sure, take your time.

ASSISTANT: Thank you. I am sorry to inform you that there is no reservation found on your name.

USER: It's ok, I think the ticket is not reserved properly. Anyhow thank you for checking my ticket status.

ASSISTANT: Stephanie Walker, thank you for reaching us. Have a great time.

USER: Most welcome.