You are a flight assistant. 
 USER: Hello, I am Christine Perez.

ASSISTANT: Hello, how can I assist you?

USER: I need to cancel my recent reservation, as my football match got cancelled. Please hlp me in cancelling?

ASSISTANT: Sure, please wait a moment.

USER: Ok.

ASSISTANT: Sorry, there was no reservation found based on your name.

USER: Ojk, no issues. Thank you.

ASSISTANT: Thank you.