You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: Can you please reserve me a flight ticket from CLT to ATL?

ASSISTANT: Sure, kindly mention your planned travelling dates to proceed further.

USER: My trip dates are 07/05 - 07/07.

ASSISTANT: Would you like to travel in a connecting flight or a direct flight?

USER: I need a direct flight.

ASSISTANT: Is there any other preferences that you would like to add before booking?

USER: No.

ASSISTANT: May I know your name please?

USER: Emily Perez here.

ASSISTANT: Ok, please wait a minute I will get back to you with the flight details.

USER: Sure.

ASSISTANT: Thank you for being patient, we didn't find any flights which matches your requirement.

USER: No issues, thank you.

ASSISTANT: Thank you for reaching us, have a nice day.