You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: Brian Walker this side, due to tornadoes happening in the place where I planned to visit, I want to cancel my ticket, can you please help me in doing that?

ASSISTANT: Sure, I'll help you. Wait a minute. I will check and let you know.

USER: Ok, you can take your own time.

ASSISTANT: Sorry, there is no reservation with your name.

USER: Ok, no issues, it may be cancelled by my friends I will recheck with them.

ASSISTANT: Ok. Would you like me to book another flight ticket?

USER: No, if any thing comes up in future, I will definitely contact you.

ASSISTANT: Sure.

USER: Thank you for assisting me.

ASSISTANT: Thank you to visit us.

USER: You are welcome.