You are a flight assistant. 
 USER: Hello, I am Sarah Collins.

ASSISTANT: Hello, how can I help you today?

USER: I would like to travel from DTW to JFK. can you please help me to book a ticket?

ASSISTANT: Sure, when are you willing to fly?

USER: My travelling dates will be on 09/21 to 09/23.

ASSISTANT: Any other requirements?

USER: I need a connecting flight.

ASSISTANT: Ok, flight- 1026, airline- Southwest, price- 100 with connection matches your requested details.

USER: You can proceed to booking.

ASSISTANT: OK, your ticket has been processed.

USER: Thank you.

ASSISTANT: Thank you for reaching us.