You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Jack Roberts.

ASSISTANT: How can I assist you?

USER: I am looking for a flight from CLT to AUS, can you help me?

ASSISTANT: May I know your travelling dates?

USER: My travelling dates are 29 Feb and 02 Mar.

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT: There is a connecting flight with fare 200 and 1002 as flight number provided by American Airline and the ticket is available in economy class. Shall I proceed with booking?

USER: Proceed to booking.

ASSISTANT: Your ticket is confirmed.

USER: Thanks for helping me.

ASSISTANT: Thank you for reaching us.