You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I render you today?

USER: Can you please make a reservation with the name of Cynthia Hernandez?

ASSISTANT: Sure, Could I have your journey dates, please?

USER: My journey dates are on June 1st and 3rd.

ASSISTANT: Kindly mention your airport codes.

USER: My airport codes are, IAH to EWR.

ASSISTANT: Do you have any preferences?

USER: I prefer a flight with single connection.

ASSISTANT: We found a connecting flight 1001 from American airline has fare 900.

USER: Ok, proceed with the booking.

ASSISTANT: Your ticket has been confirmed in business class.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.