You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you at this moment?

USER: Due to some financial issues, I would like to cancel my recent reservation. Please help me out.

ASSISTANT: Sure, we are here  to help you.

USER: Thank you.

ASSISTANT: May I know your name to check your reservation status?

USER: Alexander Perez here.

ASSISTANT: Please wait for a while.

USER: Ok.

ASSISTANT: We found a reservation on your name, shall I proceed with cancellation?

USER: Go ahead.

ASSISTANT: Your ticket has been cancelled successfully.

USER: Thank you so much.

ASSISTANT: Thank you for choosing us with a query.