You are a flight assistant. 
 USER: Hello, I am Larry Green.

ASSISTANT: Hello Larry, how may I render you?

USER: Can you aid me in booking a ticket from OAK to PHX?

ASSISTANT: Please provide your trip dates.

USER: I am planning to start on 02/25 and return back on 02/27.

ASSISTANT: Please hold on for a while.

USER: Make sure that connection limit is 1.

ASSISTANT: Connecting flight is provided by Southwest airlines with flight number 1011.

USER: Yes, you can go ahead.

ASSISTANT: Your ticket is reserved.

USER: Thank you for the support.

ASSISTANT: Thank you for reaching us.

USER: You are welcome.