You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: Can you help me in booking a flight ticket from EWR to MSP?

ASSISTANT: Ok, please can I know your name to proceed?

USER: I am Laura Wright.

ASSISTANT: Ok, please can I know your dates of journey?

USER: I want to travel on 11/18, and return on 11/20.

ASSISTANT: Do you have any preferred connection limits?

USER: I need a connecting flight.

ASSISTANT: Ok, please provide me your other intents.

USER: I want to return in the morning time.

ASSISTANT: Ok, please wait a moment I will check.

USER: Sure.

ASSISTANT: Ok, thank you for waiting.

USER: Ok.

ASSISTANT: Sorry, there is no flight ticket available at your planned locations.

USER: Ok, no issues. Thanks for the information.

ASSISTANT: You are most welcome, thank you for choosing our agency.