You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you?

USER: I am Richard Perez. I want to book a ticket to meet my friends at Orlando, can you please book me a ticket?

ASSISTANT: Sure, may I know your travelling dates?

USER: My travelling dates are on 08/20 and 08/22.

ASSISTANT: Kindly share your journey codes.

USER: My airport codes are from PHL to MCO.

ASSISTANT: Please wait for some time, I will get back to you with flight details.

USER: Ok.

ASSISTANT: We found a direct flight, shall I proceed with booking?

USER: Yes, please book this ticket and share me the flight details.

ASSISTANT: Your ticket is booked with number 1017 and Hawaiian as airline.

USER: Thank you for your kind help.

ASSISTANT: Thanks for availing us.