You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: My name is Angela Clark. I would like to travel from EWR to OAK, could you help me out?

ASSISTANT: Sure, please share your travel dates.

USER: My preferable dates are from 12/11 to 12/13.

ASSISTANT: I found a flight 1028 of Southwest airlines matches with your preferences, can I proceed?

USER: Please proceed with the booking.

ASSISTANT: Yes, please proceed.

USER: Your ticket is booked.

ASSISTANT: Thank you for the help.

USER: Thank you, have a good day.