You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you today?

USER: Joseph Mitchell here, I would like to travel from BOS to IAD. can you please help me to book a ticket?

ASSISTANT: Sure, we are here to help you. Kindly assign your trip dates?

USER: My travelling dates will be on 02/19 to 02/21.

ASSISTANT: Ok, any other requirements to be met?

USER: I need a connecting flight.

ASSISTANT: Ok, please wait for a while.

USER: Ok.

ASSISTANT: Thanks for waiting, flight- 1019, airline-Southwest, price- 100 with connection-1 matches your requested details.

USER: You can proceed to booking.

ASSISTANT: Ok, your ticket has been processed.

USER: Thank you.

ASSISTANT: Thank you for opting us.