You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. May I know your name please?

USER: My name is Carol Perez.

ASSISTANT: How can I help you Carol?

USER: I would like to visit New York, can you book a ticket from MCO to EWR?

ASSISTANT: Sure, can you tell me your travelling dates?

USER: My travel dates are 03/30 and 04/01.

ASSISTANT: Sorry, no flights found as per your request.

USER: No problem. Thank you for checking.

ASSISTANT: Thank you for approaching us.