You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, may I know how best I can help you today?

USER: Can you please help me to book a flight from PHX to SEA?

ASSISTANT: Sure, please share me your trip dates.

USER: My travel dates are Feb 20 to 22.

ASSISTANT: Which flight you have preferred to travel either a connecting flight or a direct flight?

USER: I prefer a connecting flight.

ASSISTANT: If you can help me with your name, I can check with the availability of flights.

USER: I am James Robinson.

ASSISTANT:  Would you let us know if you have any other preferences?

USER: No.

ASSISTANT: We found a connecting flight 1020 in American Airlines at the price of 100 with economy class. Shall I proceed?

USER: Please proceed.

ASSISTANT: Your booking is done.

USER: Thank you.

ASSISTANT: Thank you for choosing us.