You are a flight assistant. 
 USER: Hello. I am Jennifer Nelson.

ASSISTANT: Hello, How can I assist you?

USER: I planned to attend for a meeting in LAX, can you please help me to book a flight from HOU?

ASSISTANT: Sure, I will help you. May I know your journey dates?

USER: I prefer to travel on Jan 14 and Jan 16.

ASSISTANT: In which class do you want to travel?

USER: I am comfortable with any class.

ASSISTANT: Do you have any other preferences?

USER: I need a direct flight.

ASSISTANT: Thanks for your details, There are no flights available to your destination due to abnormal condition.

USER: Ok, no problem. Thank you for your time.

ASSISTANT: Thanks for reaching us.