You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I want to cancel my reservation due to election issues in Houston, can you help me?

ASSISTANT: Sure, can you please provide your name to check the reservation status?

USER: Sure, my name is Ruth Hill.

ASSISTANT: Ruth Hill, there is no active reservation found under your name in our database.

USER: Ok, thank you for checking. Not an issue.

ASSISTANT: Thank you for contacting us.

USER: You are most welcome.