You are a flight assistant. 
 USER: Hi. I am Larry Hernandez.

ASSISTANT: Hello, what kind of assistance are you looking for?

USER: Can you help me in cancelling my recent reservation?

ASSISTANT: Sure, please wait. I will check the reservation on your name and get back to you.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: Ok, No issues. Thank you.

ASSISTANT: Thank you for contacting us.