You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I guide you?

USER: I have to attend a Live Concert at Charlotte, could you please help me with booking a flight ticket from SFO to CLT?

ASSISTANT: Ok, may I know your preferred connection limit?

USER: I am looking for a connecting flight.

ASSISTANT: May I know your planned dates?

USER: I would like to depart on May 27th and return on May 29th.

ASSISTANT: Ok, please mention your other specifications.

USER: I have no other specifications.

ASSISTANT: Flight-1003 is available for you with 1 connection by United Airlines with economy class with depart time at 9:00 hours and return time at 8:00 hours. Can I book it for you?

USER: Please confirm the booking.

ASSISTANT: May I know your name for booking?

USER: I am Sandra Young.

ASSISTANT: Your ticket is successfully reserved.

USER: I really appreciate your help, thank you for your service.

ASSISTANT: Sandra Young, thank you for choosing us.