You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I guide you for today?

USER: My name is Daniel Brown and I would like to cancel My reservation.

ASSISTANT: Sure, I am glad to help you in cancellation of your reservation.

USER: I am Glad.

ASSISTANT: Please be on hold to check the reservations status with your name in our booking list.

USER: Sure.

ASSISTANT: Sorry to say this Daniel Brown, there is no active reservation with your name to cancel your reservation.

USER: No problem. Thank you for your time.

ASSISTANT: You are welcome, thank you for choosing us. Hope you have a nice day ahead.