You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: Will you please book me a flight ticket from JFK to ORD?

ASSISTANT: Please provide your trip dates.

USER: I am planning to start on Nov 14th and return on Nov 16th.

ASSISTANT: Do you need any connection limit?

USER: I need 1 lay by.

ASSISTANT: Do you have any other requirements?

USER: My return time must be in the afternoon.

ASSISTANT: May I know your name?

USER: I am Ruth Phillips.

ASSISTANT: There are no flights available on your routes.

USER: That's alright, thanks for your assistance.

ASSISTANT: Thank you for opting us.