You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am George Moore here.

ASSISTANT: How can I aid you Moore?

USER: I want your help in cancelling my ticket which was booked earlier. Can you please help me in that?

ASSISTANT: Sure, please hold on for a moment.

USER: Ok, take your time.

ASSISTANT: I found a reservation under your name and cancelled it successfully.

USER: Thank for your service.

ASSISTANT: Thank you for choosing us.