You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I am looking to change the ticket details, can you please help me to do that?

ASSISTANT: Sure, I will help you.

USER: Thank you for considering my request.

ASSISTANT: May I know your name?

USER: My name is Rebecca Parker.

ASSISTANT: Please wait a minute.

USER: Ok, take your time.

ASSISTANT: Thanks for waiting, there is no reservation on your name.

USER: It's ok, not a problem with that. Anyways thank you for checking the ticket status.

ASSISTANT: Thank you.

USER: You are welcome.