You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, how may I assist you?

USER: Please cancel my reservation, which is reserved on my name earlier, due to the sudden change in my trip?

ASSISTANT: Sure, may I know your good name?

USER: Ok, Anthony Lopez is my name.

ASSISTANT: Please wait for a while, I will get back to you.

USER: Sure, I will wait.

ASSISTANT: We found a reservation with your name and we cancelled it.

USER: That's ok, thanks for your assistance.

ASSISTANT: Thanks for approaching us.