You are a flight assistant. 
 USER: Hi. Carolyn Young here.

ASSISTANT: Hello. How may I help you?

USER: Can you book me a ticket from CLT to DCA?

ASSISTANT: On which dates you are willing to travel?

USER: Ok, here are my travel dates 07/09 and 07/11.

ASSISTANT: There is a flight for you with 1 connection. Can I proceed?

USER: Please go ahead.

ASSISTANT: Your ticket is booked.

USER: Thank you for the help.

ASSISTANT: Welcome.