You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I am Thomas Brown, my meet with company client at New York is postponed. Can you help me to change my reservation?

ASSISTANT: Sure, please hold on a moment.

USER: Sure.

ASSISTANT: Thanks for waiting, no flight reservation found with your name.

USER: Ok, thank you for the information.

ASSISTANT: Thank you for connecting with us.