You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I have a plan to visit the art museum in New York. Can you book a flight ticket to EWR from AUS?

ASSISTANT: Sure, I will help you out. Please provide me your travel dates.

USER: Ok, my origin date is 02/25 and the return date is 02/27.

ASSISTANT: Please wait a moment.

USER: Ok, I will wait.

ASSISTANT: Please can you provide me your name.

USER: Please book the flight on the name Cynthia Harris.

ASSISTANT: Sorry Harris, no flight is  available in your route.

USER: That's ok, no problem, I will plan my trip any other day. Thank you for the information.

ASSISTANT: Thank you for reaching us.