You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Debra Taylor. Owing to an emergency, I want to cancel my recent reservation. Can you help me out?

ASSISTANT: Yes, I am here to assist you with your concerns.

USER: Ok.

ASSISTANT: Please wait a moment while I check.

USER: Ok, take your own time.

ASSISTANT: Ok, thank you for waiting, so as per the records of reservation there is no reservation been found on your name.

USER: That's ok. Anyways, thank you for your help.

ASSISTANT: Thank you for choosing our agency for your concerns.