You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I am Jack Brown.

ASSISTANT: Yes Jack.

USER: Can you please make a ticket reservation from the airport ORD to EWR?

ASSISTANT: Please mention your trip dates.

USER: Sure, my trip dates are 12/19 and 12/21.

ASSISTANT: Please wait for a while.

USER: Ok, I will wait for your response.

ASSISTANT: Flight-1016 from Hawaiian airlines with 1 connection for you.

USER: Ok, please go ahead with booking my ticket.

ASSISTANT: Your ticket is booked successfully.

USER: Thank you for helping me.

ASSISTANT: Thank you for contacting us.