You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I am Angela Allen. I have to attend a Music Concert at Oakland, could you please help me with booking a flight ticket from LGA to OAK?

ASSISTANT: Sure, I will help you with that. Can I have your travel dates please?

USER: I would like to take off on 12/09 and return on 12/11.

ASSISTANT: Ok, please hold on for a moment.

USER: Sure, take your time.

ASSISTANT: Ok, there is a flight 1008 in Southwest airline matching your details with price 100. Shall I proceed?

USER: Please confirm the booking.

ASSISTANT: Ok, your booking is done.

USER: I really appreciate your help, thank you for your service.

ASSISTANT: Thank you for reaching us, have a safe journey.