You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Edwards Johnson, I want you to cancel my flight reservation. Can you please help me?

ASSISTANT: Edwards Johnson, can you give me a moment.

USER: Sure.

ASSISTANT: Sorry Edwards Johnson, there is no reservation on your name.

USER: Not an issue. Anyway, thank you.

ASSISTANT: Thank you for contacting us.