You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. In which way I can help you today?

USER: Ruth Williams here, please cancel my previously booked ticket. As budget was very high for our planned trip so budget no got arranged this time, can you please help me?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: May I know your good name for verification?

USER: I have mentioned it above.

ASSISTANT: Ok, please give me a minute to check existing reservation status. Thank you for waiting.

USER: Take your time.

ASSISTANT: I have found your reservation and cancelled successfully.

USER: Thank you for your help.

ASSISTANT: Most welcome. Thank you for reaching us.

USER: You are welcome.