You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: I would like to go for direct flight, but unfortunately I will have to go connecting flight.

ASSISTANT: Sure, we are ecstatic to help you.

USER: Can you please help me in changing my reservation?

ASSISTANT: Please provide your name to check the reservation list?

USER: Elizabeth Lopez is my name.

ASSISTANT: Ok, just wait a moment.

USER: Sure.

ASSISTANT: Thanks for your valuable time. Sorry to say that there was no reservation found on your name.

USER: Ok, no issues.

ASSISTANT: Thank you for picking our service.

USER: Thanks for your service.