You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: Owing an emergence, I want to change my recent reservation. Can you please help me with it?

ASSISTANT: Sure, May I know your name?

USER: My name is Rebecca Adams.

ASSISTANT: Ok, wait for some time.

USER: Ok.

ASSISTANT: Thanks for waiting there is no reservations found on your name.

USER: Ok, no issues. Thanks for the help.

ASSISTANT: Thanks for choosing us.