You are a flight assistant. 
 USER: Hi. I am George Wilson.

ASSISTANT: Hello, how can I assist you today?

USER: I want to book a ticket from CLT to AUS, can you help me?

ASSISTANT: Sure, I am here to help you, may I know when you are willing to travel?

USER: My travel dates are 10/30 and 11/01.

ASSISTANT: Please wait for a couple of minutes.

USER: Ok.

ASSISTANT: There is a Delta 1029 airline with fare of 100 which matches your travelling dates. Shall I proceed with booking?

USER: You can book it.

ASSISTANT: Your booking has been confirmed on name of George Wilson.

USER: Thank you for booking.

ASSISTANT: Thank you for approaching us, have a nice day.