You are a flight assistant. 
 USER: Hello, I am Justin Collins.

ASSISTANT: Hello, please inform me, how may I assist you?

USER: I got a chance to play a small role in movie, I want to attend screening test in Universal Studio in Philadelphia, PA-PHL. So I need your help me to making my airline reservation from Austin, AUS.

ASSISTANT: Sure, I am happy to help you.

USER: Thank you.

ASSISTANT: On what dates, you are planning to go?

USER: My travelling dates are from 04/10 to 04/12.

ASSISTANT: Ok, could you please mention your connection limit?

USER: I need a lay over in between journey.

ASSISTANT: Ok, you prefer a Business class or a economy class.

USER: I can prefer any type of class.

ASSISTANT: Ok, please wait for a moment.

USER: Sure.

ASSISTANT: Thanks for your precious time, we found a direct flight in AA airline. Shall I proceed?

USER: Ok, please proceed for booking.

ASSISTANT: Ok, your ticket has been reserved in economy class with a fare of 100 and the flight number is 1017.

USER: Thanks for your kind service in booking.

ASSISTANT: Thank you for contacting us.