You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: Myself Eric Adams.

ASSISTANT: Yes Adams.

USER: I have to attend a meeting in PHL, can you please book a flight ticket from LAX?

ASSISTANT: Sure Adams, I am here to help you, can you please provide me your travelling dates?

USER: Thanks, my departure date is 11/01 and please book my return ticket also on 11/03.

ASSISTANT: Ok, give me a moment. Yes, I found a flight for you with 1 connection. Shall I proceed?

USER: Please proceed.

ASSISTANT: Your ticket is booked with flight number 1020 and airline is Delta.

USER: Thank you for assisting me.

ASSISTANT: Thank you for choosing us. Welcome.