You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: My name is Frank Collins, can you help me to book a flight ticket from JFK to PHL?

ASSISTANT: Sure, can I know the travel dates please?

USER: Ok, please book for the dates July 10th and July 12th.

ASSISTANT: Ok, wait a moment please.

USER: Ok, please take your own time.

ASSISTANT: There is a connecting flight in Southwest airline with price 100, can I book it?

USER: Ok, please book. The intents are good.

ASSISTANT: Your ticket has been booked with flight number 1020.

USER: Thank you for assisting me.

ASSISTANT: Thank you for approaching us.