You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: Carolyn Perez is my name.

ASSISTANT: Ok.

USER: Because of having some issues, I want to cancel my reservation with this name.

ASSISTANT: Sure, I will help you in cancellation.

USER: Ok.

ASSISTANT: We found a reservation on your name. Shall I proceed for cancellation?

USER: Ok, cancel it.

ASSISTANT: Your reservation has been cancelled.\.

USER: Thank you for your support.

ASSISTANT: Thank you for approaching us.