You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: Nancy Turner on this side. I want to book a flight from CLT to EWR, can you help me?

ASSISTANT: Sure, can you share your travel dates please?

USER: I will be travelling on the dates from 11/10 to 11/12.

ASSISTANT: Thanks for waiting. But I am sorry to say that there are no flights available.

USER: Oh! No issues with it, thank you for checking.

ASSISTANT: Thank you.

USER: Most welcome.