You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I be your helping hand today?

USER: I need to cancel my reservation as my get together program got cancelled. Can you help me?

ASSISTANT: Sure, I am here to help you with cancellation.

USER: Thank you.

ASSISTANT: Can I have your name please?

USER: I am Debra Lee.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Sorry to inform you that, there was no reservation found on your name to cancel it.

USER: Ok fine, thanks for your response.

ASSISTANT: Thank you for availing our service.