You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I am Jonathan Phillips. I would like to cancel my reservation as I am moving for business meet, can you please help me out?

ASSISTANT: Sure, please wait for a moment to check your details.

USER: Sure.

ASSISTANT: Sorry to say, no reservation found on your name.

USER: Ok no problem, thank you for your services.

ASSISTANT: Thank you for reaching us, have a nice day.