You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Andrew Anderson here.

ASSISTANT: How may I help you?

USER: I want to book a ticket from BOS to MCO, can you please help me?

ASSISTANT: Sure, may I know your travelling dates?

USER: My planning dates are 08/01 and 08/03.

ASSISTANT: Yes Andrew, I found  a flight-1016 with frontier airlines, can I proceed?

USER: I want a direct flight.

ASSISTANT: Sorry, the connection limit is 1.

USER: I don't want to book the ticket.

ASSISTANT: Ok, thank you for contacting us.

USER: Thank you for your information.