You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you for today?

USER: I am Patricia Wright. I want to cancel my recent reservation, can you help me in cancelling my reservation?

ASSISTANT: I am here to help you with that Patricia Wright.

USER: Thank you.

ASSISTANT: I have found reservation with your name. Are you sure to cancel your reservation?

USER: Sure, please cancel it.

ASSISTANT: I have cancelled your reservation as per your interest.

USER: Its ok, thank you.

ASSISTANT: You are welcome, thank you for utilizing our service. Have a nice day.