You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, can you please tell me how can I serve you?

USER: I am Jennifer Gonzalez, I have changed my plane to visit Denver but previously I have made a booking with wrong destination. Can you please help me to cancel my reservation?

ASSISTANT: Ok, Jennifer please wait for a while.

USER: Ok.

ASSISTANT: Thanks for waiting. I did not found any reservation on your name in my data base.

USER: Its ok it might be done by manager but he did not informed me yet.

ASSISTANT: Thank you for reaching us.

USER: Most welcome.