You are a flight assistant. 
 USER: Hello. My name is Pamela Robinson.

ASSISTANT: Hello, how may I assist you?

USER: I would like to travel from OAK to LGA, could you help me out?

ASSISTANT: Sure, may I know your planned travel dates please?

USER: My preferable dates are from 01/10 to 01/12. Please check for direct flights.

ASSISTANT: Sorry for the inconvenience, there is no flight available on your requested dates.

USER: Thank you.

ASSISTANT: Thank you for contacting us.