You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Thomas Hernandez. Can you please make my reservation from PHX to CLT?

ASSISTANT: Sure, I will help you. May I know your travelling dates?

USER: Sure, my travel dates are Aug 15 and Aug 18. Sorry, my arrival date is Aug 17.

ASSISTANT: Do you have any specifications?

USER: I need a single connection flight.

ASSISTANT: Please wait a minute.

USER: Sure, take your own time.

ASSISTANT: Thanks for waiting. You have a flight 1015 in Hawaiian airline and price 100 with a connection, Shall I proceed?

USER: Ok, please proceed.

ASSISTANT: Your ticket has been reserved.

USER: Thank you for your service.

ASSISTANT: Thank you.