You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, How can I help you?

USER:  Due to some urgent entrepreneurship meeting, I am willing to cancel my recent reservation . Can you please help me for this?

ASSISTANT: Sure, May I know your name?

USER: Michael Baker here.

ASSISTANT: Ok, please wait a minute.

USER: Ok.

ASSISTANT: Thanks for waiting, there is no active reservation on your name.

USER: That's Fine, Thank you for the information.

ASSISTANT: Thank you.