You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you?

USER: I want to book a ticket from ORD to SFO, can you help me?

ASSISTANT: On which dates you are willing to travel?

USER: My travel dates are 07/19 and 07/21.

ASSISTANT: There is a flight for you with 1 connection. Shall I proceed?

USER: Book the ticket in the name of Dorothy Edwards.

ASSISTANT: Your ticket is booked.

USER: Thank you for booking.

ASSISTANT: Most welcome.