You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you today?

USER: I am Nicole Brown here, I want to reserve my ticket from MSP to DCA, can you please help me in this?

ASSISTANT: Sure, I am here to help you with that. Please share your planned travel dates.

USER: Sure Brown, my dates of journey are from 02/01 to 02/03.

ASSISTANT: Ok, please wait for a minute.

USER: Sure, I will wait.

ASSISTANT: Thanks for waiting, we found a flight with your provided information in Southwest airline with 1 connection and the fare is 200. Shall I confirm your ticket with this airline?

USER: Ok, please go ahead with this ticket booking.

ASSISTANT: Nicole, your booking is done in 1014 flight.

USER: Thank you for your help in booking my ticket.

ASSISTANT: Thank you for contacting us.