You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you?

USER: Myself Timothy Hernandez. Can you please help me with cancelling my reservation?

ASSISTANT: Sure.

USER: Thank you.

ASSISTANT: Wait for a moment please. I have searched online but I could not find your flight reservation to cancel it.

USER: Sure, take your time. Oh! It may not be booked properly. Anyway, thank you for your time.

ASSISTANT: Thank you.