You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: Deborah Taylor here. Can you please help me with flight ticket from DFW to BOS?

ASSISTANT: Sure, help me with the travelling dates.

USER: Sure, I need to travel on dates of 04/27 and 04/29.

ASSISTANT: There is a direct flight with fare 200. Can I book it?

USER: I need connection 1 so please recheck with that.

ASSISTANT: Sorry, there is no flight with 1 connection.

USER: Oh! It is sad to hear.

ASSISTANT: Thank you for reaching us.

USER: Anyway, thank you for your time.