You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Joshua Johnson here.

ASSISTANT: How may I aid you today?

USER: I want to reserve my ticket from MSP to HOU, can you please help me out?

ASSISTANT: Joshua, can you mention your journey dates?

USER: Sure, my planned dates of journey are from 05/29 to 05/31.

ASSISTANT: Please wait a moment, let me check.

USER: Sure, I will wait.

ASSISTANT: There is a direct flight with the price 200 in Southwest airline, can I proceed  booking?

USER: Can you please search with the connecting flight?

ASSISTANT: Please hold a moment.

USER: Sure, take your time.

ASSISTANT: Sorry, there are no flight running directly on your route.

USER: Ok, that's fine. Anyways, thank you for your service.

ASSISTANT: Can I proceed with the booking?

USER: No, I need a connecting flight. Thank you.

ASSISTANT: Thank you for reaching our service.