You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. Can I please have your name? Do you want me to help you with anything?

USER: Myself Deborah Martinez. For some personal issues I want to cancel my reservation, can you please help me?

ASSISTANT: Sure, give me a minute. Sorry to say that there is no reservation found.

USER: It's ok, thank you for the information.

ASSISTANT: Thank you for providing me with your details.