You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you today?

USER: Myself George Collins. I would like to cancel my recent reservation due to some personal issues, will you help me with that?

ASSISTANT: Sure, I am here to help you. Please wait for a while.

USER: Thank you for accepting my request. Ok, I will wait for your response.

ASSISTANT: Sorry, there are no reservation found on your name. Have a great day.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: you are most welcome.