You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: Please help me to cancel my recent reservation.

ASSISTANT: Sure, I am here to help you with that. Can you please share your name?

USER: Patrick Edwards.

ASSISTANT: Please hold on for a while.

USER: Sure.

ASSISTANT: Here, I found your reservation and it is successfully cancelled.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us, have a nice day.