You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you today?

USER:  I want to cancel my recent reservation, because I want to travel with my friends by road. Can you help me with that?

ASSISTANT: Sure, may I know your good name?

USER: Benjamin Anderson, is my name.

ASSISTANT: Please wait for a moment.

USER: Ok, I will wait.

ASSISTANT: We found a reservation on your good name. It has been cancelled successfully.

USER: Ok, Thanks for your help.

ASSISTANT: Thank you for reaching us.