You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I am Steven Martin. I am planning to attend music concert at LAX, can you please help me with booking a flight ticket from IAH?

ASSISTANT: Sure, may I know your planned travel dates?

USER: Sure, I would like to take off on Jan 13 and return on Jan 15.

ASSISTANT: Do you need a halt in between your journey?

USER: Yes, I need a flight with 1 connection.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: We found an airline: Southwest, flight number: 1018 and price is 100 with one connection.

USER: Yes, please proceed with the booking.

ASSISTANT: Your flight ticket has been reserved.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.

USER: You are welcome.