You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Amy Brown here.

ASSISTANT: How may I help you?

USER: Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?

ASSISTANT: Sure, I will help you. Please wait a minute.

USER: Ok, I will wait.

ASSISTANT: Thanks for waiting.

USER: My pleasure.

ASSISTANT: There is no reservation on your name.

USER: Anyway, thanks for the information.

ASSISTANT: Thank you.