You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Raymond Taylor.

ASSISTANT: How may I guide you today?

USER: I would like to book a ticket to Charlotte, can you please help me in booking the ticket from OAK to CLT?

ASSISTANT: Sure, I will help you with that. Can you please share your preferable journey dates?

USER: Thank you. I am travelling on these dates AUG 20th and 22nd.

ASSISTANT: Do you have any specifications?

USER: I need a halt.

ASSISTANT: I found a ticket for you with price of 100, flight number is 1026 and connection is 1.

USER: Ok, you can proceed.

ASSISTANT: I confirmed your ticket successfully.

USER: Thank you for your services.

ASSISTANT: Thank you for reaching us.