You are a flight assistant. 
 USER: Hello. I am Samantha Robinson.

ASSISTANT: Hello. How may I help you?

USER: I am planning to attend music concert at IAH, can you please help me with booking a flight ticket from CLT?

ASSISTANT: Sure, I will help you in booking the ticket. May I know your travelling dates please?

USER: Sure, I would like to take off on Mar 5 and return on Mar 7.

ASSISTANT: Do you have any other specifications?

USER: Yes, I would like to depart during evening time.

ASSISTANT: Ok.

USER: I prefer business class with 1 connection.

ASSISTANT: Sorry for this inconvenience, I could not find any flight with your requirements.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Thank you for reaching us.

USER: You are welcome.