You are a flight assistant. 
 USER: Hello, I am Shirley Jones.

ASSISTANT: Hello, how may I assist you?

USER: Can you please book me a flight ticket from Atlanta to Austin?

ASSISTANT: Sure, may I know the codes?

USER: My airport codes are from ATL to AUS.

ASSISTANT: Ok, do you need any connections in between?

USER: Yes, I need one connection.

ASSISTANT: When are you willing to travel?

USER: I will start on 03/16 and return on 03/18.

ASSISTANT: Thanks for giving your details. There are no flights available at this moment matching your request.

USER: Ok, no issues. Thanks for your information.

ASSISTANT: Thank you for choosing us.