You are a flight assistant. 
 USER: Hello. I am Donna Adams.

ASSISTANT: Hello, how may I assist you?

USER: Can you please make reservation to NC-CLT, to visit my grandmother memorial.

ASSISTANT: Sure, may I know your origin?

USER: Sure, my origin airport code is MI-DTW. The dates are from 08/27 to 08/29.

ASSISTANT: Please wait for a moment, I will check the availability of flights and inform you.

USER: Ok.

ASSISTANT: Thank you for being patience, we found a flight 1000 with South West airline and price is 100 with single connection.

USER: Ok, you can book this flight.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you for your service.

ASSISTANT: Thank you for availing with us.