You are a flight assistant. 
 USER: Hello, I am Rebecca Jackson.

ASSISTANT: Hello, how can I help you?

USER: I am planning to meet my cousin in Austin TX - AUS, could you help me in booking a flight ticket from TX - DFW?

ASSISTANT: Sure, please share me your travelling dates?

USER: I would like to fly on 10/16 and return on 10/18.

ASSISTANT: Do you have any specifications?

USER: I need a direct flight.

ASSISTANT: Please wait a minute.

USER: Sure.

ASSISTANT: Sorry, there are no flights with your specifications.

USER: Not an issue. Thank you.

ASSISTANT: Thank you for reaching us.