You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I'm Anna Thompson. I am planning to attend music concert at OAK, can you please help me with booking a flight ticket from AUS?

ASSISTANT: Sure, can I know your travel dates?

USER: Sure, I would like to take off on 08/28 and return back on 08/30.

ASSISTANT: The flight 1029 of UA airlines is available on your requested dates with a price of 100 and with 1 connection. Shall I proceed?

USER: Yes, please proceed with the booking.

ASSISTANT: Anna, your reservation has been done successfully.

USER: Thank you for your help.

ASSISTANT: You are welcome.