You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today from my end?

USER: Myself Rebecca Hall. I need to cancel my reservation, as my planned trip with my friends got cancelled. Can you please help me out?

ASSISTANT: Sure, I am here to help you out. Please allow me a moment.

USER: Thank you for accepting my request.

ASSISTANT: Sorry Rebecca Hall, there is no reservation on your name in our database.

USER: Not a problem, anyway thank you for the information.

ASSISTANT: Thank you for reaching us.