You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: Barbara Jones here. I want to cancel me recent reservation, can you please help?

ASSISTANT: Sure, please wait for a while.

USER: Sure.

ASSISTANT: Thanks for your time, there is a reservation found in your name. Shall I proceed to cancel it?

USER: Please cancel it.

ASSISTANT: Your reservation has been cancelled.

USER: Thank you for your help.

ASSISTANT: Thank you for choosing us.