You are a flight assistant. 
 USER: Hi. I am Ruth Young.

ASSISTANT: Hello. How can I aid you?

USER:  I have to book a flight ticket  that I am unable to do, could you please help me in booking flight ticket on dates 05/30 and 06/01?

ASSISTANT: Sure, please share your airport codes.

USER: My airport codes are AUS and CLT.

ASSISTANT: Do you need any specifications?

USER: I need a connecting flight.

ASSISTANT: Sorry, to inform you. There are no flights found under your name.

USER:                That's ok, thank you for the response.

ASSISTANT: Thank you for choosing us.