You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello,. How can I render you today?

USER: I am Dorothy Rodriquez, I want to cancel my reservation, as my plan to visit my friend house is cancelled. Can you help me with cancellation?

ASSISTANT: Sure, we are here to help you. Please, wait.

USER: Sure.

ASSISTANT: Thanks for waiting, there is no reservation found on your name to cancel further.

USER: Ok, thank you for the information.

ASSISTANT: Thank you for reaching us.