You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello,. How can I amend you today?

USER:  I want to book a flight ticket to Phoenix to meet my friend.

ASSISTANT: Ok.

USER: Can you help me with booking a ticket on 12/27.

ASSISTANT: Sure, we are here to aid you. When are you willing to come back?

USER: I intend to return on 12/29.

ASSISTANT: To proceed with further booking I need your airport codes.

USER: My airport codes are IL-ORD to AZ-PHX.

ASSISTANT: May I know your name?

USER: I am Angela Scott.

ASSISTANT: Thanks for waiting, there is a flight 1004 of Hawaiian airline with connecting flight. Shall I proceed?

USER: Please book my ticket.

ASSISTANT: Your ticket has been booked.

USER: Thank you for your kind information.

ASSISTANT: Thank you for availing us, have a nice day.