You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, I will help you with that. May I know your good name to proceed further?

USER: Thanks for accepting my request. Myself Jerry Green.

ASSISTANT: Please give me a minute.

USER: Sure, I will wait.

ASSISTANT: Thanks for being patient, there is no active reservation found on your name.

USER: Thanks for checking.

ASSISTANT: Thank you for availing us.