You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you now?

USER: I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.

ASSISTANT: Sure, may I know your name to check with your reservation status?

USER: Yes, myself Alexander Phillips.

ASSISTANT: I have found a reservation and successfully cancelled it.

USER: Ok, thank you for your help.

ASSISTANT: Alexander Phillips, thank you for approaching our services.