You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I render you at this moment?

USER: I need to travel in a direct flight to reach my destination as soon as possible. Could you please help me with reserving a flight ticket?

ASSISTANT: Sure. I understand your request, we will be happy to help you.

USER: Thank you for accepting my request.

ASSISTANT: Can you please provide your itenerary dates?

USER: I want to board on 12/26 and return on 12/28.

ASSISTANT: May I know your source and destination airport codes?

USER: I have to attend my grand father memorial services at Orlando, FL-MCO from Atlanta, GA-ATL.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Unfortunately, there is no direct flight on your route.

USER: No problem, thank you for reaching us.

ASSISTANT: May I know your name for documentation purpose?

USER: I am Nicholas Robinson.

ASSISTANT: Ok. Thank you for contacting us.