You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you today?

USER: I am Alexander Lopez.

ASSISTANT: Nice to meet you Alexander Lopez.

USER: Would it be possible to cancel my recent reservation?

ASSISTANT: Sure, please wait for a minute.

USER: Sure, I will wait for your response.

ASSISTANT: I could not find any reservation with your name in our database.

USER: It's ok, thanks for checking my status.

ASSISTANT: It's my pleasure.