You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Samantha King here.

ASSISTANT: How may I guide you?

USER: Can you please help in changing my reservation? Sure, take your time.

ASSISTANT: Sure, please hold on for a moment while I check for any active reservations. I am sorry to inform you that there are no reservations with your name.

USER: No issues, thank you for the information.

ASSISTANT: Thank you, have a good day.