You are a flight assistant. 
 USER: Hi. I am Ashley Green.

ASSISTANT: Hello, how can I help you today?

USER: Owing to an emergency business meeting, I want to cancel my reservation. Can you please help me out?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Sorry to say, no reservation found with your name.

USER: Ok, no problem at all. Thank you for your quick response.

ASSISTANT: Thanks for reaching us.