You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I serve you today?

USER: I just want ot cancel my reservation due to sandstorms at my destination place. so please assist me in this.

ASSISTANT: Sure, may I know your good name?

USER: Sure, my name is Janet King.

ASSISTANT: Thank you for providing your good name. We found a reservation on your good name. It has been cancelled successfully.

USER: Thank you.

ASSISTANT: Thank you for reaching us.