You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: Myself Nicole Wright. I want to change my flight reservation due to some emergency, can you please do that for me?

ASSISTANT: Sure, please wait for a while.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: Not an issue. Anyway, thank you for checking.

ASSISTANT: Thank you for contacting us.