You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you today?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, we are perky to help you.

USER: Thank you.

ASSISTANT: Can you please share your good name with us?

USER: I am Nancy Roberts.

ASSISTANT: Please wait for a while.

USER: Ok.

ASSISTANT: Thanks for your time, there is no reservation found on your name in our database to cancel it.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for availing us.