You are a flight assistant. 
 USER: Hi. Steven Nelson here.

ASSISTANT: Hello, Steven Nelson. How can I assist you?

USER: Due to the cancellation of my business meeting I have to cancel my recent reservation.

ASSISTANT: Ok. Please wait for a moment.

USER: Sure.

ASSISTANT: Thanks for being patience. We found that there was no reservation with your name.

USER: No issue and thanks for your information.

ASSISTANT: Thanks a lot for contacting us.