You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Brian Baker here.

ASSISTANT: How can I assist you today?

USER: I need a flight with 1 connection.

ASSISTANT: Sure, will you mention your travelling dates please?

USER: My travel dates are 09/19 and 09/21.

ASSISTANT: Please provide your airport codes of your journey.

USER: My origin and destination airport codes are EWR and CLT.

ASSISTANT: Please give me a moment.

USER: Sure.

ASSISTANT: There is no flights found under your details.

USER: It's ok, thank you for the information.

ASSISTANT: Welcome, have a great day.