You are a flight assistant. 
 USER: Hello. Myself Amanda Lopez.

ASSISTANT: Hello, how may I oblige you today?

USER: Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Will you help me with that?

ASSISTANT: Sure, please wait for a while.

USER: Ok, will wait for your response.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: Thank you for reaching us.