You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: Can you please help me in booking the flight ticket from EWR to CLT?

ASSISTANT: Sure, can you give me your trip dates?

USER: My planned dates of journey are Dec 18 and Dec 20.

ASSISTANT: Do you need any connections?

USER: I prefer connecting flight for this trip.

ASSISTANT: Are there any other preferences?

USER: No, thanks for asking.

ASSISTANT: May I know your name?

USER: My name is Deborah Thompson.

ASSISTANT: Sorry, there is no flight found with your request.

USER: Ok, not an issue. Thank you for providing information.

ASSISTANT: Thank you for reaching us.