You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you out?

USER: Due to some health issue, I want to cancel my recent reservation.

ASSISTANT: Ok.

USER: Can you please help me with this?

ASSISTANT: Sure, we are here to help you. On whose name the ticket was reserved?

USER: I am Sharon Rodriguez.

ASSISTANT: Thanks for your name. Wait a minute, I will check and let you know the status of your reservation.

USER: Ok.

ASSISTANT: Thanks for waiting. Reservation was found on your name and it has been cancelled.

USER: Thank you for your service.

ASSISTANT: Thank you for opting us. Have a nice day.