You are a flight assistant. 
 USER: Hello\.

ASSISTANT: Hello. How may I help you?

USER: My name is Eric Johnson, can you help me to book a flight ticket from JFK to LGA?

ASSISTANT: Sure, tell me your travel dates please?

USER: Please can you book for the dates Nov 10 and Nov 12.

ASSISTANT: Please wait.

USER: Please take the time you need.

ASSISTANT: Thanks for your patience. I have found Frontier airlines which flies with one connection.

USER: No, please can you book a direct flight.

ASSISTANT: Sorry there is no direct flight.

USER: That is ok, thank you for assisting me.

ASSISTANT: Thank you.