You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Ashley Walker.

ASSISTANT: Walker, how may I help you?

USER: I would like to book a ticket from CLT to LAS, can you help me?

ASSISTANT: Sure, please provide your travel dates.

USER: My travel dates are 06/07 and 06/09.

ASSISTANT: Please hold on for a while.

USER: Sure.

ASSISTANT: UA airlines with flight 1016 is providing service with 1 connection.

USER: You can book it.

ASSISTANT: Your ticket is confirmed.

USER: Thank you for booking.

ASSISTANT: Thank you for reaching us.