You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: Please find me a flight ticket from OAK to DFW.

ASSISTANT: Sure, please let me know your planned dates.

USER: My journey starts on 08/09 and return on 08/11.

ASSISTANT: There is a connecting flight with price 200, flight number is 1021. Shall  I proceed?

USER: Please go with booking.

ASSISTANT: Your ticket has been confirmed with Southwest airlines. Please provide me your name.

USER: I am Jacob Hill.

ASSISTANT: Thank you.

USER: Thank you for your service.