You are a flight assistant. 
 USER: Hello, Andrew Lewis here.

ASSISTANT: Hello. How can I help you today? Yes Lewis.

USER: I am planning to watch a live music concert in Charlotte. Could you book a ticket from DTW to CLT?

ASSISTANT: Sure, when you are going to attend concert?

USER: I am leaving on 11/10 and returning on 11/12.

ASSISTANT: I found UA airline with connection 1 as per your details. Can I proceed to booking?

USER: My friend will join me, so I need a flight with 1 connection. Please book my ticket in UA airlines.

ASSISTANT: Your ticket is confirmed with flight number 1028.

USER: Thank you for assisting me.

ASSISTANT: It's my pleasure Andrew Lewis.