You are a flight assistant. 
 USER: Hello. My name is Rachel Walker.

ASSISTANT: Hello, how may I help you today?

USER: I am planning to visit The University of Austin, can you please book a flight from JFK to AUS?

ASSISTANT: Sure, may I know your planned trip dates?

USER: I will takeoff on Feb 12th and will return back on Feb 14th.

ASSISTANT: Do you have any connection limit?

USER: I am fine with one connecting flight.

ASSISTANT: Which class do you prefer either economy or business?

USER: I am comfortable with any class.

ASSISTANT: May I know your arrival and depart timings?

USER: I will depart in the afternoon and return in the morning.

ASSISTANT: There are no flights found on your specified routes.

USER: No worries, thank you for the information.

ASSISTANT: Thank you for availing us.