You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you for the day?

USER: I would like to attend my friend's birthday party at Philadelphia, could you please help me in booking a ticket from MSP to PHL?

ASSISTANT: Sure, I will help you with that booking. can you please share me your travel dates?

USER: My planned trip dates are 01/01 and 01/03.

ASSISTANT: Please hold for a moment, let me check the flight availability.

USER: Sure, take your time.

ASSISTANT: Sorry to say, there are no flights found on your route as per your requirements.

USER: Ok, no issues. Thank you for your information.

ASSISTANT: May I know your name please?

USER: My name is Helen Nelson.

ASSISTANT: Thank you for choosing our agency.