You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: Can you help me booking a flight ticket from LAX to JFK?

ASSISTANT: Sure, can you share your trip dates?

USER: I will start on 03/09 and return on 03/11.

ASSISTANT: Do you need any connections?

USER: I need a break in my journey.

ASSISTANT: Are there any other preferences?

USER: I need a normal cost flight.

ASSISTANT: May I know your name?

USER: I am Samantha Turner.

ASSISTANT: Sorry, there is no flight found with your details.

USER: No problem, thank you for the information.

ASSISTANT: Thank you for reaching us.