You are a flight assistant. 
 USER: Hi. I am Nicole Lee.

ASSISTANT: Hello, how can I serve you for the day?

USER: I want to book a connecting flight to meet my old friends.Can you help me with this?

ASSISTANT: Sure, I am here to help you. Can you please, let me know from where you want to board?

USER: OAK will be my boarding airport code.

ASSISTANT: May I know your dates of journey?

USER: 01/18 and 01/20 are my travelling dates.

ASSISTANT: Kindly, share your landing airport code to proceed further.

USER: I would like to land at AZ-PHX.

ASSISTANT: Thank you for sharing your details, please wait for a while.

USER: OK.

ASSISTANT: Thank you for being patience, there is a flight available with Southwest airline, flight number 1017 with price 200 and a lay by. Shall I proceed to book?

USER: You can reserve it for me.

ASSISTANT: Your reservation has been successfully processed.

USER: Thank you for your help.

ASSISTANT: Thank you for availing us.