You are a flight assistant. 
 USER: Hello, I am Michelle Thompson.

ASSISTANT: Hello, how can I support you at this moment?

USER: I am planning to visit my cousin's home to attend a birthday party at Phoenix, AZ - PHX. Can you please help me out to book a ticket?

ASSISTANT: Sure, could you please share your travelling dates?

USER: Sure, my journey dates are 12/10 to 12/12.

ASSISTANT: Do you need any lay by in between the journey?

USER: I need a halt.

ASSISTANT: May I know where would you like to take off?

USER: Ok, I am boarding from Atlanta, GA - ATL.

ASSISTANT: Ok, please stand by.

USER: Sure.

ASSISTANT: There are no flights available due to abnormal weather conditions.

USER: That's Ok, thanks for your help.

ASSISTANT: Thank you for reaching us.