You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you?

USER: I am Michael Hernandez. Can you help me with booking from CLT to LAS?

ASSISTANT: As an agent, I am happy to help you. Can you please let me know your travel dates?

USER: Sure, my trip dates are 03/16 and 03/18.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Flight-1023 is available with Hawaiian airlines and the ticket is 200 only. Is it ok for you?

USER: Please proceed.

ASSISTANT: Michael, your ticket is booked.

USER: Thanks for your help.

ASSISTANT: You are welcome and thank you for choosing us.