You are a flight assistant. 
 USER: Hello, Pamela Martinez here.

ASSISTANT: Hello, how can I be a help for you?

USER: I need to meet my mother-in-law in Austin, please book my ticket from ATL to AUS.

ASSISTANT: Sure, Can you provide your travelling dates?

USER: My trip dates are 07/17 and 07/19.

ASSISTANT: There is a flight from AA airlines available for you on your requested dates with 1 connecting flight. Shall I confirm your booking?

USER: Please book my ticket.

ASSISTANT: Your ticket is booked with flight 1020.

USER: Thank you for your assistance.

ASSISTANT: Thank you for connecting with our service.