You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Carolyn Moore.

ASSISTANT: How can I assist you?

USER: I would like to change my reservation which is under my name. Can you please help me with that?

ASSISTANT: Please wait for a minute while I check for the status of the reservation.

USER: Sure, take your time.

ASSISTANT: Moore, there is no reservation found with your details.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Thank you for reaching us.

USER: You are welcome.