You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I support you today?

USER: Can you cancel my recent reservation as my conference got cancelled?

ASSISTANT: Sure. Your good name please.

USER: My name is Nicole Miller.

ASSISTANT: Please wait a moment.

USER: Sure.

ASSISTANT: Thanks for your time, there was no reservation exist with your name.

USER: Ok, thank you for your help.

ASSISTANT: Thanks for contacting us.