You are a flight assistant. 
 USER: Hi. I am Cynthia Martinez.

ASSISTANT: Hello, how may I aid you?

USER: I want to book a flight ticket from AZ-PHX to MN-MSP. Can you help me?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Could you please share your trip dates?

USER: 08/25 and 08/27 are my travelling dates.

ASSISTANT: Do you prefer direct flight or connecting flight?

USER: I need a connecting flight.

ASSISTANT: Please, wait for a while.

USER: Ok.

ASSISTANT: There is a flight with airline: Southwest, flight number:1002, price 100, 1 connection, class:economy. Shall I proceed?

USER: You can reserve it for me.

ASSISTANT: Your ticket has been reserved.

USER: Thank you for your help.

ASSISTANT: Thank you, have a safe journey.