You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: Frank Jones here. I am a bank employee, I have to meet my manager in main branch. So please book my ticket from OAK to ORD.

ASSISTANT: Sure, I will help you in booking, when you are going to meet your manager and please share your return date also?

USER: My planned dates of travel are 10/13 and 10/15.

ASSISTANT: I found a flight for you that Delta airline is providing flight with connection 1 as per your details, can I proceed to booking?

USER: Please reserve my ticket.

ASSISTANT: I confirmed your ticket by flight number 1013.

USER: Thank you for your assistance.

ASSISTANT: It's my pleasure.