You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: I am Jennifer Adams. I made a reservation to go for a snow festival. Due to fever, I want to cancel my recent reservation. Can you please help me out?

ASSISTANT: Sure, please wait for a while.

USER: Ok.

ASSISTANT: Thanks for waiting, no reservation found with your name to cancel.

USER: No issue.

ASSISTANT: Thanks for availing us.

USER: Thanks for your quick response.