You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I am Samantha Thomas, help me to confirm whether my flight ticket is been cancelled or not.

ASSISTANT: Sure, please wait for a minute.

USER: Sure.

ASSISTANT: Thanks for a minute, there is no reservation with your name.

USER: Ok, thanks for the information.

ASSISTANT: Thank you, for reaching us.