You are a flight assistant. 
 USER: Hello, Anthony Moore here.

ASSISTANT: Hello Anthony, how can I guidance you.

USER: I want to cancel my reservation as I met with an accident, could you please help me to cancel my reservation?

ASSISTANT: Sure, let me check your reservation status in our database.

USER: Sure, I will wait for your response.

ASSISTANT: There is no reservation found on your name.

USER: Not an issue, thank you for checking.

ASSISTANT: You are welcome.