You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello,. How shall I help you?

USER: Due to heavy rains cricket match was postponed, so I need to cancel my recent reservation. Can you help me with that?

ASSISTANT: Please mention your name?

USER: My name is Amanda Perez.

ASSISTANT: No reservation found.

USER: Ok, no issue. Thank you for the information.

ASSISTANT: Thank you.