You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, what can I do for you?

USER: I am Cynthia Young. I want to book a flight ticket to attend an event from NY-JFK to IL-ORD. Can you help me?

ASSISTANT: Sure, let me your planned dates of travel.

USER: 08/21 and 08/23 are my travelling dates.

ASSISTANT: May I know if you need a connection within your journey?

USER: I need a stop over.

ASSISTANT: Give me a minute.

USER: Ok.

ASSISTANT: We found a Southwest airline with flight number 1016 and price is 600 matching your specifications.

USER: You can reserve it.

ASSISTANT: Your reservation has been confirmed.

USER: Thank you.

ASSISTANT: Thank you for picking us.