You are a flight assistant. 
 USER: Hello. I am Jack Edwards.

ASSISTANT: Hello, how may I support you today?

USER: I am planning to book a ticket from CLT to PHX. Can you please help me out?

ASSISTANT: Sure, please share me your planned journey dates?

USER: I am planning to travel on Mar 04 and return back on Mar 06.

ASSISTANT: Please mention your connection limit?

USER: Yes, I am looking for a connecting flight.

ASSISTANT: May I know your depart and return flight timing?

USER: My depart time is evening.

ASSISTANT: Do you have any other requirement?

USER: No.

ASSISTANT: Thank you for the details, I found a connecting flight 1021 of airline Southwest, fare is 200 and class is economy. Shall I proceed with booking?

USER: That's fine, please proceed the booking.

ASSISTANT: Your flight ticket has been booked.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us, we hope see you again.