You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I aid you?

USER: I am Gary Taylor, owing an emergence I want to cancel my recent reservation. Can you please help me with it?

ASSISTANT: Sure, Please wait a moment I will check and let you know.

USER: Ok.

ASSISTANT: Thank you for waiting. Sorry, we did not found any reservation on your name.

USER: Ok, no issues. Thanks for the help.

ASSISTANT: Thank you for reaching us.