You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I want to cancel my recent reservation, Can you please help me in that?

ASSISTANT: Sure, I can help you. May I know your good name please?

USER: My name is Matthew Rodriguez.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: I found your reservation and I have successfully cancelled it.

USER: That was nice. Thanks for your quick response.

ASSISTANT: Thank you for choosing us.