You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I get off to you?

USER: I am Janet Rodriguez and I just wants to cancel my reservation, due to having some health problems. Can you help me in this?

ASSISTANT: Ok, I can help you with that.

USER: Thank you.

ASSISTANT: Please give me a moment. I will check the status and revert you.

USER: Sure.

ASSISTANT: We did not find any reservation on your name.

USER: Fine, no problem.

ASSISTANT: Thank you for choosing our service.

USER: Thank you for your information.