You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you at this moment?

USER: I am Amy Evans, can you find a flight from HOU to PHX?

ASSISTANT: Sure, I am gleeful to help you with that. Can you please provide your departure and return dates of travelling?

USER: Sure, my journey dates are from 11/17 and 11/19.

ASSISTANT: Please wait a moment to check the flights availability in your route.

USER: I need a direct flight.

ASSISTANT: Based on your information, UA airline is ready to serve you with 1 connection with a minimum fare of 100 is available for you. Shall I proceed with this? We regret to inform you that there are no direct flights are available for you. If you want to go in a connecting flight, the above flight is ready for you.

USER: It's ok, thanks for your information.

ASSISTANT: Thank you for reaching to our services, hope you have a great day.