You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: George Edwards here.

ASSISTANT: Edwards, how can I assist you?

USER: I am planning to go to Phoenix to meet my college friend, can you book a ticket from ORD to PHX?

ASSISTANT: Sure, please provide your trip dates.

USER: Ok, my travelling dates are from 07/14 to 07/16.

ASSISTANT: Please hold on for a while. Let me check for a best flight on your route.

USER: Ok, carry on.

ASSISTANT: Spirit airlines with flight 1020 is providing service with 1 connection.

USER: Please proceed for booking the ticket.

ASSISTANT: Your ticket is reserved.

USER: Thank you so much.

ASSISTANT: Thank you for reaching us.