You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Nicholas Hall.

ASSISTANT: Hall, how may I help you?

USER: I want to book a ticket from CLT to CLT, can you help me?

ASSISTANT: Sure, please provide your journey dates.

USER: My travel dates are 01/27 and 01/29.

ASSISTANT: Let me check for a best flight on your route.

USER: Ok.

ASSISTANT: Hawaiian airlines with flight 1000 is available for you.

USER: You can book it.

ASSISTANT: I booked your ticket, have a safe and happy journey.

USER: Thank you for booking.

ASSISTANT: Thank you for reaching us.