You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you now?

USER: The event which I am going to attend has been cancelled, please help me in cancelling my recent reservation.

ASSISTANT: Sure, I am happy to help you with that.

USER: Thank you.

ASSISTANT: Can I have your name please to check your reservation status?

USER: My name is Edward Thompson.

ASSISTANT: Ok, please wait a moment to check your reservation status.

USER: Sure, take your time.

ASSISTANT: Sorry Edward Thompson, no reservation has found under your name to cancel.

USER: Ok, no issues. Thank you for your information.

ASSISTANT: Thank you for choosing us, have a good day.