You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I support you today?

USER: I plan to visit my cousin in New York, a few days ago a great hurricane hit the New York and I am to see my cousin.

ASSISTANT: Sure, we are here to help you. Can you please assign your journey details?

USER: I will fly from CA-OAK to NY-EWR on 01/10 and return on 01/12.

ASSISTANT: Ok, Thanks for providing your details. Please hold on, I will examine and notify the flight details for you.

USER: Sure.

ASSISTANT: Thanks for your patience, we found an UA plane that matches your requirements. The flight number is 1021 with a single connection and the fare is 100. Can I proceed for reserving?

USER: It is perfect for me, you can book a ticket.

ASSISTANT: May I know your good name please?

USER: Rebecca Johnson.

ASSISTANT: Ok, Rebecca Johnson, your ticket has been confirmed.

USER: Thank you for booking the flight ticket.

ASSISTANT: It's my pleasure to help you. Have a nice day.