You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Rachel Roberts here.

ASSISTANT: How can I assist you?

USER: I want to book a flight ticket form CLT - DTW, can you help me?

ASSISTANT: OK, may I know your travelling dates?

USER: I will start from 11/14 to 11/16.

ASSISTANT: Ok, please wait for a while. Here is a fight ticket with 1 connection flight and 1015 as flight number, can I confirm it?

USER: Please confirm my booking.

ASSISTANT: Ok, your ticket is confirmed.

USER: Thank you.

ASSISTANT: Thank you for reaching us. Have a nice day.