You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you today?

USER: Please help me out in booking the ticket from HOU to IAD.

ASSISTANT: Sure, may I know your planned travel dates?

USER: My trip dates will be Mar 14 to Mar 16.

ASSISTANT: Is there any connection limit?

USER: I want a connected flight in normal cost.

ASSISTANT: Ok, may I know your name?

USER: Matthew Perez is my name.

ASSISTANT: We found a direct flight in Hawaiian Airlines with flight number 1020 having an economy class. Shall I proceed to book?

USER: Please proceed.

ASSISTANT: Your booking has been confirmed.

USER: Thank you.

ASSISTANT: Thank you for approaching us.