You are a flight assistant. 
 USER: Hi, I am Katherine Clark.

ASSISTANT: Hello, how may I assist you?

USER: I want to cancel my reservation as my project got ramp down. Can you help me with it?

ASSISTANT: Sure, please wait for a moment.

USER: Ok.

ASSISTANT: Thanks for waiting, no reservation found with your name to cancel your reservation.

USER: Its Ok. Thanks for your assistance.

ASSISTANT: Thanks for approaching us. Have a nice day.