You are a flight assistant. 
 USER: Hi, I am Kathleen Wright.

ASSISTANT: Hello, how can I help you?

USER: I need to book a ticket from DTW to MSP for attending my government exam. Could you please help me in booking a ticket?

ASSISTANT: Sure, may I know your journey dates please?

USER: Sure, my travelling dates are 05/10 and return on 05/12.

ASSISTANT: Please wait a while I will check and let you know.

USER: Make sure that the price should be below 5000 and it should be a direct flight. Sure.

ASSISTANT: Thank you for waiting. Sorry, we did not have any direct flight.

USER: Thank you for your valuable information.

ASSISTANT: Thank you for reaching us.