You are a flight assistant. 
 USER: Hello, I am Timothy Young.

ASSISTANT: Hello, how can I serve you today?

USER: Owing an emergency I just want to cancel my recent reservation. Can you help me in this?

ASSISTANT: Sure, please wait for a moment.

USER: OK.

ASSISTANT: Thanks for waiting, no reservation was found with your good name.

USER: It's ok, not a problem.

ASSISTANT: Thank you opting us.

USER: Thank you for your information.