You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I serve you today?

USER: I want to travel to Washington,DC-IAD for an admission at Smithsonian Institution.

ASSISTANT: Ok.

USER:  Can you book a connecting flight?

ASSISTANT: Sure, I will check the flights. What are your travel dates?

USER: My travel dates are 11/14 and 11/16.

ASSISTANT: Please send the boarding point.

USER: I will depart from MN-MSP.

ASSISTANT: To proceed further, I need your name.

USER: I am Karen Rodriguez.

ASSISTANT: Thanks for sharing your details, but  no flights run on your route.

USER: Thank you for your response.

ASSISTANT: Thanks for availing us, Have a great day.