You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Jacob Rodriguez.

ASSISTANT: How may I aid you?

USER: I would like to cancel my recent reservation, my baseball tournament has been rescheduled to future dates. Can you help me in that one?

ASSISTANT: Sure, I am here to help you with that.

USER: Thank you for accepting my request.

ASSISTANT: Sorry, we couldn't not found any reservation under your name in our records.

USER: Ok, no issues with that one. Thank you for your immediate help.

ASSISTANT: Thank you for reaching us.

USER: Welcome.