You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I provide assistance to you?

USER: Can you please make a reservation from EWR to DTW?

ASSISTANT: Sure, we are euphoric to help you. Can you share me your planned journey dates?

USER: My journey start on Sep 14th, and return back on Sep 16th.

ASSISTANT: Is there any airline preference for you?

USER: No.

ASSISTANT: Do you have any specific time to travel?

USER: No, I am comfortable to travel in any time.

ASSISTANT: May I know your good name please?

USER: My name is Margaret Miller.

ASSISTANT: Do you have any other requirements?

USER: I prefer a direct flight in my journey.

ASSISTANT: Sorry to inform you that, currently no flights are running to that location due to runway problem.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for reaching us.