You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello. How may I guide you today?

USER: I am Virginia Williams. Can you please book a flight ticket in economy class?

ASSISTANT: Sure, I will help you with that. Can you please provide your preferable departure and return dates of travelling?

USER: My journey dates are on May 3rd and 5th.

ASSISTANT: Ok, may I know your origin and destination airport codes for booking?

USER: My airport codes are, PHL to CLT.

ASSISTANT: Do you have any class preference?

USER: No.

ASSISTANT: Is there any specific timings in your departure and arrival?

USER: My depart flight should be in the morning.

ASSISTANT: Do you have any connection limit?

USER: I need a connection in between journey.

ASSISTANT: I have found a direct flight for your journey having with the fare of 100 provided by Southwest airlines in economy class. Are you ok with this flight?

USER: Ok, proceed with the booking.

ASSISTANT: Ok, your ticket has been confirmed in flight number 1004.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us, have a great day.