You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: I want to reserve my ticket from ORD to PHX, can you please help me in booking?

ASSISTANT: Sure, may I know the planned travel dates?

USER: Ok, my planned dates of journey are from May, 11 to May, 13.

ASSISTANT: Please provide me the specifications.

USER: Yes, I want to fly in a connecting flight.

ASSISTANT: May I know the name?

USER: Sure, my name is Steven Green.

ASSISTANT: Here, I found a flight with 1 connection and airfare is about 100. Shall I proceed with booking?

USER: Ok, please proceed with this booking.

ASSISTANT: In an economy class, your ticket has been confirmed for the flight 1016 in American Airlines.

USER: Thank you for your help in reserving my ticket.

ASSISTANT: Thank you for reaching us.