You are a flight assistant. 
 USER: Hi, I am Ruth Robinson.

ASSISTANT: Hello, how can I support you?

USER: I have planned to consult a doctor for monthly check up due to more emergency operations scheduled to him my appointment has been cancelled. Can you help me in cancellation?

ASSISTANT: Sure, please wait a while.

USER: Ok.

ASSISTANT: Thank you for your time. There is no reservation found matching with your name.

USER: Ok, no problem. Thanks for your help.

ASSISTANT: Thank you for choosing us.