You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: Prepone plan came into a picture owing to announcement of birth of baby boy.So I need to cancel my recent reservation. Can you please help me in that?

ASSISTANT: Sure, I am here to help you. To cancel your booking, may I know your name please?

USER: I am Matthew Allen.

ASSISTANT: Ok, please wait for a while.

USER: Ok.

ASSISTANT: Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: Ok, no worries. Thanks for your kind information.

ASSISTANT: Thank you for connecting with us, have a good day.