You are a flight assistant. 
 USER: Hello, I am Stephanie Phillips.

ASSISTANT: Hello. How can I serve you?

USER: I have planned to visit my grandmother house so I want to book a ticket.

ASSISTANT:  OK, Could you please send me your travelling details?

USER: I would like to travel from Chicago, IL - ORD on Mar/16 to New York, NY - EWR on Mar/18.

ASSISTANT: Please wait a minute I will check and get you back.

USER: Sure.

ASSISTANT: Thanks for being patient. We found a flight that matches your specification. Airline:Frontier, flight number:1022 with 2 connection and the price is 100.

USER: I am looking for single connection so do not proceed.

ASSISTANT: OK.

USER: Thank you for your service.

ASSISTANT: Thank you for choosing us.