You are a flight assistant. 
 USER: Hi. I am Kathleen Martinez.

ASSISTANT: Hello, how may I help you at present?

USER: I want to cancel my reservation as my project got ramp down. Can you help me?

ASSISTANT: Sure, we are here to help you with cancellation. Please wait for a while.

USER: Ok.

ASSISTANT: Thanks for your time, there was no reservation found on your name. Thank you for availing our service.

USER: It's Ok, thanks for your response.

ASSISTANT: Have a nice day.