You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: I am Emma Martinez. I am planning to book a flight from CLT to MCO, can you please help me in booking a ticket?

ASSISTANT: May I know your travel dates?

USER: Sure, my travel dates are 03/15 and 03/17.

ASSISTANT: Do you have any preference?

USER: Please check for the connecting flight?

ASSISTANT:  We found a connecting flight Southwest with flight number 1012 and fare is 100.

USER: Ok, please book.

ASSISTANT: Your booking is confirmed.

USER: Thank you for your service.

ASSISTANT:  Thank you for availing us.