You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.

ASSISTANT: Sure, I can help you. On whose name, the reservation has been made earlier?

USER: It's on my name only, my name is Jason Walker.

ASSISTANT: Please wait for a while.

USER: Sure, I'll wait.

ASSISTANT: Thanks for your time, there is no active reservation found in your name to cancel.

USER: Oh! That's ok, thank you for giving the information.

ASSISTANT: Thank you for availing us, we will try to serve you for the next time.