You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I provide assistance to you?

USER: I am Laura Miller. I want to book a flight ticket to New York NY-LGA, help me in booking my flight ticket from MI-DTW.

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Can I know when are you planning to travel?

USER: I want to conduct a game show for the children on 01/15, so I am planning to start on 01/14, my return date is on 01/16.

ASSISTANT: Ok, Do you have any specifications?

USER: I need a connecting flight.

ASSISTANT: Please, wait for a while.

USER: Sure.

ASSISTANT: Thank you for waiting, there is a flight available with JetBlue airline, flight number 1009 with fare 600 and a lay by. Shall I proceed to book?

USER: I need a direct flight. As I need to attend a emergency case, I need a direct flight, please do not proceed.

ASSISTANT: Ok.

USER: Thank you for your effort.

ASSISTANT: Thank you for reaching us.