You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Ruth Campbell.

ASSISTANT: How may I serve you at this moment?

USER: I want to cancel my recent reservation due to cancel of my event. Could you please help me?

ASSISTANT: Sure, please wait for sometime.

USER: Ok.

ASSISTANT: There is no recent reservation found on your name in our records.

USER: No worries, thank you for the information.

ASSISTANT: Thank you for reaching us.