You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you?

USER: Due to some business meeting, I am planning to cancel my recent reservation. Can you please help me for this?

ASSISTANT: Sure, I am here to help you. May I know your name?

USER: Myself George Lee.

ASSISTANT: Sorry, there are no reservation found on your name.

USER: Not a big deal, anyhow thank you very much for your kind information.

ASSISTANT: Thank you for choosing us.