You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you today?

USER: Could you please reserve my flight ticket from MSP to LAS?

ASSISTANT: Sure, I will help you. Please help me with your name.

USER: Matthew Nelson is here.

ASSISTANT: Please help me with your depart and arrival travelling dates.

USER: I would like to depart on Mar 22nd and arrive on Mar 24th.

ASSISTANT: Do you need a break in your journey?

USER: No, I need a direct flight.

ASSISTANT: Please help me with your preferred class to fly.

USER: I am ok with any class.

ASSISTANT: Matthew Nelson, do you have any other preferences with respect to your journey?

USER: No.

ASSISTANT: Please allow me a minute.

USER: Sure.

ASSISTANT: I have tried hard to book a seat for your journey. Due to bad weather condition in your destination airport, I couldn't book a flight ticket for your journey. I am really sorry for the inconvenience caused to you.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for understanding. Have a great time.