You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: Please cancel my recent reservation on Anna Carter name.

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Please, wait for while I will check with the reservation and let you know.

USER: OK.

ASSISTANT:  Thanks for waiting, we found your reservation. Shall I proceed to cancel it?

USER: Yes, please.

ASSISTANT: Your ticket has been cancelled.

USER: Thank you so much.

ASSISTANT: Thank you for reaching us.