You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you for the day?

USER: Can you help me in booking a flight ticket from CLT to PHL?

ASSISTANT: When you are willing to travel?

USER: I want to travel on 03/19, and return on 03/21.

ASSISTANT: May, I know our good name?

USER: I am Sarah Harris.

ASSISTANT: Do you have any connection limit?

USER: I need a break in my journey.

ASSISTANT: Sorry, we found no flights on your given dates.

USER: Ok, no issues. Thanks for the information.

ASSISTANT: Thank you for reaching us.