You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I have planned to do research at Atlanta location but due to rain effect the trip got postponed, can you change my flight ticket booking?

ASSISTANT: Can I know your name?

USER: Sure, my name is Scott Lee.

ASSISTANT: Sorry, no reservation found by your name.

USER: Ok, not a problem with that one. Thank you for checking my reservation status in quick manner.

ASSISTANT: Thank you.