You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Timothy Martin.

ASSISTANT: How may I assist you, Martin?

USER: I have an event to attend at New York. Can you help me in booking a ticket from IAD to EWR?

ASSISTANT: Nice to hear, may I know your trip dates please?

USER: I am planning to travel on dates 01/27 and 01/29.

ASSISTANT: There is a flight for you with 1022 in JetBlue airline.

USER: May I know the connections for this flight?

ASSISTANT: Sure, the connection limit is 1.

USER: I am looking for a flight having 0 connection.

ASSISTANT: Sorry Martin, there are no direct flights.

USER: That's fine. Not a big deal. Thank you for the information.

ASSISTANT: Thank you for contacting us.