You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: I am Janet Nelson. As my business meeting with my partners got cancelled, I want to cancel my recent reservation.

ASSISTANT: Sure, we are glad to serve you.

USER: Could you please help me in cancelling my recent reservation?

ASSISTANT: Sure, please hold a moment.

USER: Ok.

ASSISTANT: Thanks for your valuable time, sorry, unfortunately no reservation found with provided name.

USER: Ok, no issues. Thanks for your service.

ASSISTANT: Thank you for reaching us, have a great day ahead.