You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: My name is Rebecca Lee, can you please book me a plane ticket from JFK to CLT?

ASSISTANT: Sure, please share your preferred dates of trip.

USER: Sure, my trip dates are from 01/25 to 01/27.

ASSISTANT: Ok, please wait for a while. AA airlines with 1 connection is available on your route.

USER: That's ok, please proceed.

ASSISTANT: Your ticket is confirmed in 1020 flight.

USER: Thank you.

ASSISTANT: Thank you for choosing us.