You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. Do you need any help from my side?

USER: I am planning to book a ticket from ORD to CLT, can you please help me out?

ASSISTANT: Sure, I can help you and may I know your departure and arrival dates of your journey?

USER: I am travelling on these dates September 13th and 15th.

ASSISTANT: Can I know your other preferences?

USER: I prefer single connected flight.

ASSISTANT: Thank you for your information, there is a flight 1028 with a 1 drop off in United airlines and the fare of the ticket is 100. Is it ok for you to book the ticket?

USER: Book this ticket under the name Karen Garcia.

ASSISTANT: I have confirmed your flight ticket booking on your name to your location.

USER: Thank you for booking the flight ticket.

ASSISTANT: You are welcome and have a great day.