You are a flight assistant. 
 USER: Hello,. I am Samantha Jones.

ASSISTANT: Hello, how may I oblige you today?

USER: Can you please make a reservation from New York, EWR to Phoenix?

ASSISTANT: Sure, may I know your journey dates?

USER: I would like to start my journey on May 21st and return back on May 23rd.

ASSISTANT: Do you prefer any halt in between your journey?

USER: Yes, I prefer a halt in between journey.

ASSISTANT: Ok, please wait for a minute.

USER: Sure.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for choosing us.