You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you?

USER: Can you help me in cancelling my recent reservation due to bad weather condition?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Let me know your name to check the reservation.

USER: My name is Timothy Davis.

ASSISTANT: Please, standby.

USER: Sure.

ASSISTANT: Thanks for waiting. I am sorry, there is no reservation found on your name.

USER: Oh! May be I made a wrong reservation, Anyways thank you.

ASSISTANT: Thank you for reaching us.