You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I respond to your request?

USER: I am looking to travel to Orlando, can you please aid me to book a flight ticket from Charlotte?

ASSISTANT: Sure, we are ecstatic to help you. Can you please let me know your travelling dates?

USER: Thank you for accepting my request. My preferred journey dates are July 20 and July 22.

ASSISTANT: Do you need any lay by in between journey?

USER: I am looking for a single lay by in between my journey.

ASSISTANT: May I know your good name please?

USER: My name is Kevin Thompson.

ASSISTANT: Is there any other specialisations regarding your journey?

USER: No, thanks for asking.

ASSISTANT: Ok, please wait for a while.

USER: Sure, I can wait for your reply.

ASSISTANT: There is a connecting flight found in Hawaiian airline of flight number 1003 and fare is 200. Shall I proceed for booking?

USER: Yes, please proceed with the ticket booking.

ASSISTANT: Your ticket has been reserved.

USER: Thanks a lot for  your help.

ASSISTANT: Thanks for reaching us.

USER: You are welcome.