You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Roberts Adams.

ASSISTANT: Adams, how may I aid you?

USER: I am planning to book a ticket to meet my friend at AUS. Can you please help me out to book a ticket from CLT?

ASSISTANT: Sure, please share your itinerary dates.

USER: I would like to travel on 03/15 and return back on 03/17.

ASSISTANT: Please hold on for a while.

USER: Sure.

ASSISTANT: Hawaiian airlines with flight 1002 is available.

USER: That's fine, please proceed the booking.

ASSISTANT: Your ticket is confirmed.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us.