You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you?

USER: I am looking for a flight from MCO to IAH, can you help me?

ASSISTANT: Sure, can I know your planned travel dates?

USER: My travelling dates are 09 and 11 of Sep.

ASSISTANT: Do you have any preferences?

USER: I need a connecting flight.

ASSISTANT: May I know your name for documentation process?

USER: I am Stephanie Carter.

ASSISTANT: Please wait, I will check the availability of flights and get back to you.

USER: Sure.

ASSISTANT: Sorry, there were no flights found on your route.

USER: It's ok, not a problem, thank you.

ASSISTANT: Thank you for reaching us.