You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: Can you be my helping hand in booking a flight ticket from ORD to LGA?

ASSISTANT: Sure, may I know your planned travel dates please?

USER: My travel dates are 08/09 - 08/11.

ASSISTANT: Would you like to travel in a connecting flight or a direct flight?

USER: I prefer a single connection.

ASSISTANT: May I know your good name please?

USER: John Thompson here.

ASSISTANT: We found Frontier airline with economy class and flight number is 1020 with arrival time is 15:00 hours and departure time is 20:00 hours.Shall I proceed for booking?

USER: Please reserve.

ASSISTANT: Your ticket is booked.

USER: Thank you.

ASSISTANT: You are welcome.