You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I assist you?

USER: I need to cancel my reservation as my examinations got cancelled which was made on the name of Sarah Moore. Can you help me with it?

ASSISTANT: Sure, Please wait a second.

USER: Sure.

ASSISTANT: Sorry, No reservation found on your name. Thank you for reaching us.

USER: It's ok, thank you for the information.