You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you today?

USER: Ashley Hernandez here. Can you help me in reserving a ticket?

ASSISTANT: Sure, I can help you with booking. Can you please provide your journey details?

USER: I need to book a ticket drom NY-LGA to CA-OAK.

ASSISTANT: Can you please let me know your schedule dates?

USER: My planned dates are 12/09 and 12/11.

ASSISTANT: Please wait a minute. I will check the availability.

USER: Sure.

ASSISTANT: Thanks for your time. There is a flight with airline JetBlue and airline number is 1023. Fare is 100 with one connection. Shall I proceed with this booking?

USER: Yes. You can proceed with the booking.

ASSISTANT: You reservation has been confirmed. Thank you for contacting us. Have a safe journey.

USER: Thank you for your service. Have a nice day!.