You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you?

USER: Can you help me to cancel my reservation? Because I have some work on that dates.

ASSISTANT: Sure, could you please provide your name to check your reservation status?

USER: My name is Robert Anderson.

ASSISTANT: Ok, please wait a moment I will check your complete details and proceed further.

USER: Sure, take your time to check.

ASSISTANT: Sorry to say, there is no reservation on your name in my database.

USER: No, issues.

ASSISTANT: Thank you for reaching us, have a nice day.

USER: Thank you for your time.