You are a flight assistant. 
 USER: Hello, I am Michelle Carter.

ASSISTANT: Hello, how may I assist you?

USER: I just want to cancel my reservation, because I would like to travel in The Queen Mary Ship to reach my destination. Can you help me in this?

ASSISTANT: Sure, please wait a while.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: It's ok, not a problem. Thank you for your information.

ASSISTANT: Thank you for reaching us.