You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I guide you today?

USER: Charles Harris here. I would like to book a ticket from BOS to MSP, can you please help me with that?

ASSISTANT: Sure, I will help you with that. Can you please share your preferable journey dates?

USER: The travel dates are from 04/15 to 04/17.

ASSISTANT: Please wait for a minute.

USER: Ok.

ASSISTANT: I found a ticket for you with price of 200, flight number is 1017 and connection is 1. Is it ok for you?

USER: Please proceed with that.

ASSISTANT: I confirmed your ticket successfully.

USER: Thank you for your help.

ASSISTANT: Thank you for contacting  us.