You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello,.

USER: I am Thomas Jones.

ASSISTANT: How may I serve you?

USER: Can you please book a ticket from Houston, HOU to Atlanta, ATL?

ASSISTANT: Sure, help me with your journey dates please?

USER: Journey dates are 05/16 to 05/18.

ASSISTANT: Ok, please wait for a second.

USER: Sure.

ASSISTANT: Thanks for your time, I found a connecting flight from Jetblue airline with flight number 1010 of fare 100. Shall I make it confirm?

USER: You can proceed.

ASSISTANT: Your flight ticket has been processed.

USER: Thank you.

ASSISTANT: Thanks for reaching us.