You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you today?

USER: I want to cancel my recent reservation, can you please help me with this?

ASSISTANT: Sure, I will help you with cancellation. May I know your good name?

USER: I am Jennifer Garcia.

ASSISTANT: Please wait for a moment, while I search for the reservation.

USER: Sure.

ASSISTANT: Thank you for waiting, sorry there is no reservation found on your name in our system data to cancel it.

USER: No problem, thank you.

ASSISTANT: Thank you for visiting us.