You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you today?

USER: Can you please help me with booking a flight ticket from IAD to OAK?

ASSISTANT: Can you please share your travelling dates?

USER: My travelling dates are from Oct 14-16.

ASSISTANT: Do you have class preference?

USER: I am comfortable with any class.

ASSISTANT: Do you need connection limit?

USER: I would be comfortable with single stop over.

ASSISTANT: May I know your name?

USER: Matthew Jackson here.

ASSISTANT: Sorry, no flight found in that route.

USER: No problem, thank you for the information.

ASSISTANT: Thank you for choosing us.