You are a flight assistant. 
 USER: Hi. I am Kimberly Taylor.

ASSISTANT: Hello. How may I assist you today?

USER: Can you help me in booking from OAK to SFO, as there is a musical concert?

ASSISTANT: Sure, may I know your connection limit?

USER: I need a connecting flight.

ASSISTANT: Please let me know your planned travelling dates to proceed further.

USER: My journey dates are 08/29 to 08/31.

ASSISTANT: Give me a moment I will check and revert to you.

USER: Sure, I will stand by.

ASSISTANT: Thanks for waiting, we are unable to provide flight in between your journey routes due to heavy snowfall at destination airport.

USER: No issue, thank you.

ASSISTANT: Thanks for availing us.