You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I am Rebecca Wilson. I need to book a ticket from EWR to BOS, can you help me in that?

ASSISTANT: Sure, may I know your planned travel dates please?

USER: My travelling dates are Sep 14 to Sep 16.

ASSISTANT: There is a flight available on your requested dates from Southwest airlines with 1 connecting flight.Shall I confirm your booking?

USER: I need a direct flight, please can you check for that?

ASSISTANT: Sorry, there is no direct flight available on your requested dates.

USER: Ok, thank you for the information.

ASSISTANT: You are welcome.