You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I guide you today?

USER: I am Margaret Campbell here, I want to reserve my ticket from CLT to PHX, can you please help me?

ASSISTANT: Sure, I will help you with that. Can you please share you please share your preferable journey dates?

USER: Sure, my planned dates of journey are from Jan, 18 to Jan, 20.

ASSISTANT: Do you have any specifications?

USER: Yes, I need a connecting flight.

ASSISTANT: Is there any class preference?

USER: I am flexible with any class.

ASSISTANT: I found a ticket for you with price of 100 in economy class, flight number is 1029 and connection is 1.

USER: Ok, please book it.

ASSISTANT: I confirmed your ticket successfully.

USER: Thank you for your help in booking.

ASSISTANT: Thank you for reaching us.