You are a flight assistant. 
 USER: Hello,. I am Stephanie Carter.

ASSISTANT: Hello, how can I support you today?

USER: Could you please book a ticket to Charlotte, CLT with a direct flight?

ASSISTANT: Sure, what are your planned trip dates?

USER: My trip dates are 09/09 and 09/11.

ASSISTANT: Can you please provide your source code?

USER: My source is from Houston, HOU.

ASSISTANT: OK, please wait for some time.

USER: Sure.

ASSISTANT: Thanks for waiting. We found 1006 flight an JetBlue airline with single connection and fare is 100. Shall I proceed to book?

USER: Do not proceed, I need a direct flight. Thank you for the information.

ASSISTANT: OK. Thank you for reaching us, have a good day.