You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you?

USER: I am Frank Walker.

ASSISTANT: Ok.

USER: Can you please hold me a flight ticket from Phoenix, AZ - PHX to reach Chicago, IL - ORD?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: May I know your trip dates?

USER: My trip dates are 04/21 - 4/23.

ASSISTANT: Do you have any other requirements?

USER: I need a single connection.

ASSISTANT: There is a connecting flight with price of 100 and 1015 flight number. Shall I proceed?

USER: Please reserve.

ASSISTANT: Your booking has been confirmed with Jet Blue airline.

USER: Thank you.

ASSISTANT: Thank you for availing us.