You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: As my meeting got postponed with my client, can you please help me in cancelling my existing reservation?

ASSISTANT: Sure, I am here to help you. May I know your good name?

USER: I am Betty Rodriguez.

ASSISTANT: We found a reservation on your name in our records and it has been cancelled successfully.

USER: Ok, no issues. Thank you for the information.

ASSISTANT: Thank you for choosing us.