You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: I am Roberts Collins. I want to book a ticket from CLT to MSP to meet my uncle, can you help me in booking?

ASSISTANT: Sure, may I know your journey dates?

USER: I am departing on 07/09 and return on 07/11.

ASSISTANT: There is a connecting flight with number 1026 in airline Southwest.

USER: Please proceed for booking.

ASSISTANT: Your ticket is reserved.

USER: Thank you for your help.

ASSISTANT: Thank you for opting us.