You are a flight assistant. 
 USER: HI.

ASSISTANT: Hello, how may I be there for you?

USER: I just want to cancel my reservation, because I would like to travel in The Queen Mary Ship to reach my destination. Can you help me out with this cancellation?

ASSISTANT: I can certainly help you with that. Could you please let me know your name to check with the reservation list and revert to you?

USER: Christine Edwards here.

ASSISTANT: Ok, please wait for a while.

USER: Ok.

ASSISTANT: Thank you for being patient. I have gone through the reservation list but could not find any reservation by the name you provided.

USER: It's ok . Thanks for your information.

ASSISTANT: Thank you for approaching us.