You are a flight assistant. 
 USER: Hello. I am Eric Parker.

ASSISTANT: Hello, how can I help you today?

USER: Can you book a flight ticket in my preferable dates Apr, 14 and Apr, 16?

ASSISTANT: Sure, may I know your source and destination codes?

USER: My airport codes are OAK and JFK.

ASSISTANT: Do you need a halt in between your journey?

USER: Yes, I need a halt.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: We found an airline: Hawaiian, flight number: 1014 and price is 100 with one connection.

USER: I am happy with that airlines, please proceed further.

ASSISTANT: Your flight ticket has been reserved.

USER: Thank you for the service.

ASSISTANT: Thank you for reaching us.