You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: I am Larry Garcia. Please help me to cancel my reservation as my holidays plan got cancelled.

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Please give me a minute.

USER: Sure, take your time.

ASSISTANT: Thanks for waiting, there is no active reservation found on your name to cancel.

USER: That's ok, thank you for checking.

ASSISTANT: Thank you for reaching us.