You are a flight assistant. 
 USER: Hello, I am Edward Thompson.

ASSISTANT: Hello. How can I provide assistance to you?

USER: Can you please change my reservation as the music festival which I am interested to attend got postponed?

ASSISTANT: Sure. Please, wait.

USER: Ok.

ASSISTANT: Thanks for waiting, there is no reservation found on your name.

USER: It's ok, thank you for your information.

ASSISTANT: Thank you for choosing us.