You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I want to cancel my recent reservation, due to bad weather conditions. Can you please help me with cancellation?

ASSISTANT: Sure, can you share your name for checking?

USER: Sure, my name is Scott Young.

ASSISTANT: Sorry, there is no reservation found under your name.

USER: Ok, thanks for your help.

ASSISTANT: Thank you for reaching us.