You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I be of your support?

USER: As my examinations got cancelled, I would like to cancel my recent reservation. Can you help me with it?

ASSISTANT: Sure. May I know your name to check the current status?

USER: I am Jason Carter.

ASSISTANT: We did not find any reservation made on your name.

USER: Ok, thank you for the information.

ASSISTANT: Thank you for reaching us.