You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. Welcome to global agency services.

USER: Kimberly Jones here.

ASSISTANT: How can I help you today?

USER: I need to attend an event in CLT, can you book a ticket for me?

ASSISTANT: Sure, I will help you with that. May I know the preferable dates of your journey?

USER: I am planning to travel on 03/25 and return will be on 03/27.

ASSISTANT: What was the source code of your journey?

USER: My airport codes are BOS and CLT.

ASSISTANT: Please wait for a while.

USER: Ok.

ASSISTANT: Thank you for waiting, there is a flight 1015 in Hawaiian airline has the price 100. Shall I proceed with this booking?

USER: I need a direct flight.

ASSISTANT: Sorry, there is no direct flight. Do you have any other plans to travel?

USER: No, anyway thank you for your help.

ASSISTANT: Thank you for approaching us, have a nice day. You are welcome.

USER: You are welcome.