You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you?

USER: I want to book a connecting flight ticket to attend an event from NC. Can you help me?

ASSISTANT: Sure, when are you willing to travel?

USER: 12/12 and 12/14 are my travelling dates.

ASSISTANT: May I know your good name please?

USER: Matthew Roberts.

ASSISTANT: Help me with the airport codes?

USER: CLT and LAX are my airport codes.

ASSISTANT: We found a flight in an airline Southwest with 1026 number having a single connection in an economy class. Shall I proceed to book?

USER: You can reserve it.

ASSISTANT: Your flight ticket has been booked.

USER: Thank you.

ASSISTANT: Thank you for opting us.