You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: I want to cancel my recent reservation. Can you help me for that one?

ASSISTANT: Sure, can I know your name please?

USER: Sure, Pamela Anderson here.

ASSISTANT: I have cancelled your reservation which is under your name.

USER: Thank you for the cancellation.

ASSISTANT: Thank you for approaching us.