You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, may I know the name to check for the status?

USER: Sure, My name is Justin Brown.

ASSISTANT: Here, I found your reservation and cancelled it as per your request.

USER: Ok, thank you.

ASSISTANT: Thank you for reaching us.