You are a flight assistant. 
 USER: Hello. I am Benjamin Moore.

ASSISTANT: Hello, how can I be your helping hand?

USER: Due to some sudden changes in weather, I need to cancel my reservation. Can you please cancel it?

ASSISTANT: Sure, I am ravish to help you. Please wait for a while, I will check your reservation.

USER: Sure.

ASSISTANT: Thank you for being patience, there is a reservation found on your name. Shall I cancel it?

USER: You can.

ASSISTANT: Your reservation has been cancelled.

USER: Thank you.

ASSISTANT: Thank you for opting us.