You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: I need to cancel my recent reservation.

ASSISTANT: Sure, may I know your good name?

USER: I am Kevin Thomas.

ASSISTANT: Please wait for a moment.

USER: Ok.

ASSISTANT: Thanks for waiting, no reservation was found with your name.

USER: Ok, no issue.

ASSISTANT: Thanks for choosing us.

USER: Thanks for the information.