You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I guide you?

USER: I am looking to book a direct flight from MCO to PHL. Can you please search for that?

ASSISTANT: Sure, on what dates that you are planning?

USER: Ok, my travelling dates are 09/15 and 09/17.

ASSISTANT: Sorry to say that there are no flights that are moving to your region to book the ticket.

USER: It's ok, thank you for searching.

ASSISTANT: May I know the name for booking purpose?

USER: My name is Pamela Lewis.

ASSISTANT: Thank you for reaching us, have a nice day.

USER: Welcome.