You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Amanda Jones.

ASSISTANT: How may I help you?

USER: Can you please help me with cancelling my recent reservation?

ASSISTANT: Amanda Jones, I am here to help you for this. Let me check your reservation status in our records.

USER: Ok.

ASSISTANT: I found a reservation, but I cancelled successfully.

USER: Thanks for the help.

ASSISTANT: Thank you very much for approaching our agency.