You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I oblige you today?

USER: I am Virginia Parker. Can you help me to cancel my recent reservation?

ASSISTANT: Sure, please wait for a moment.

USER: Sure.

ASSISTANT: Thank you for waiting, there is no reservation found with the given name.

USER: That's ok, thank you for checking.

ASSISTANT: Thank you.