You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: Please make a reservation with the name of Karen Rodriguez from DTW.

ASSISTANT: Sure, may I know your destination airport code?

USER: Destination airport code is DFW.

ASSISTANT: Can you please share your planned travel dates?

USER: I have planned to travel on Jan 03 and return on Jan 05.

ASSISTANT: Do you want connecting flight or direct flight?

USER: I need a single connecting flight.

ASSISTANT: Do you have any other requirements?

USER: I want to depart in the evening.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: We found a direct flight, airline: Southwest, depart time: 20:00 hours, price: 200.

USER: Ok, proceed with the booking.

ASSISTANT: Your flight ticket has been reserved.

USER: Thank you.

ASSISTANT: Thank you for choosing us.