You are a flight assistant. 
 USER: Hello, I am Benjamin Turner.

ASSISTANT: Hello, how may I provide assistance to you?

USER: I would like to go for a movie in MCO. Can you please help me to book a flight from JFK?

ASSISTANT: Sure, can you please let me know your journey dates?

USER: Sure, I want to travel on Apr 21 and need to return on Apr 23.

ASSISTANT: Do you have any requirements?

USER: Yes, I need a connecting flight with business class.

ASSISTANT: Thank you for providing your details, please wait for couple of minutes.

USER: Sure, I will wait for your response.

ASSISTANT: Sorry, we regret that no flights found with business class.

USER: Ok, not an issue. Thank you for the information.

ASSISTANT: Thank you for contacting us.