You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I assist you?

USER: I am a police officer and there is a meeting which is going to be held at Orlando but suddenly there is an issues which is going in my home town, so I have to change my ticket reservation. Can you please help me in changing my flight ticket reservation?

ASSISTANT: Sure, May I know your name?

USER: Sure, my name is Mary Turner.

ASSISTANT: Please wait a second.

USER: Sure, I will wait.

ASSISTANT: Sorry, No reservation found on your name.

USER: Not a problem, anyways thank you for the information.

ASSISTANT: Thank you for opting us.