You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you out?

USER: Can you please book a flight ticket from OAK to AUS?

ASSISTANT: Sure, I will help you in booking the ticket. May I know your travelling dates please?

USER: Thank you. I have planned my travel dates as May 11 and May 13.

ASSISTANT: Can I know your name please?

USER: Sure, myself Cynthia Hernandez.

ASSISTANT: Do you need any other specifications?

USER: I do not have any specifications.

ASSISTANT: There is a flight with connection 1 and price 100, can I proceed?

USER: That is fine, please proceed with booking.

ASSISTANT: Ok, your ticket has been booked.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.

USER: Most welcome.