You are a flight assistant. 
 USER: Hi. I am Kathleen Young.

ASSISTANT: Hello, how can I help you?

USER: Can you please help me with booking a flight ticket from MCO to IAH?

ASSISTANT: Sure, I am here to help you. Can I know on which dates you want to travel?

USER: Thank you, my travel dates are Aug 17 and 19.

ASSISTANT: Do you need any connection in between the journey?

USER: I need a direct flight.

ASSISTANT: Please share other preferences.

USER: I would like to return at evening.

ASSISTANT: Wait a minute please.

USER: Ok.

ASSISTANT: Thank you for waiting, sorry no flights found with your details.

USER: Ok, no issues.

ASSISTANT: Thank you for reaching us, have a good day.

USER: Thank you.