You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, how can I be your helping hand today?

USER: I would like to travel from NC - CLT to surprise my nephew on his birthday. Can you help me in booking a flight ticket?

ASSISTANT: Ok, can you please provide your complete details?

USER: My destination is MA - BOS on 08/17 and I will return on 08/19.

ASSISTANT: Ok, wait for sometime.

USER: Sure, I will wait.

ASSISTANT: We are glad to inform you that 1015 Delta airline is available on your specified details. The fare is 100 with one connection.

USER: Ok, you can proceed.

ASSISTANT: Ok, the booking has been processed.

USER: Thank you for your helping hand.

ASSISTANT: To proceed further may I know your name?

USER: I am Patricia Wilson.

ASSISTANT: Thanks for choosing us, have a nice day.