You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you today?

USER: I want to book a flight ticket from CLT to PHL for attending a event. Could you please help me with booking a flight ticket?

ASSISTANT: Sure, we are happy to assist you in booking. Can I have your name please?

USER: Sure, I am Daniel Green.

ASSISTANT: Help me with your journey dates, so that it will be easier to move further in booking.

USER: My travelling dates are Nov 11 and Nov 13.

ASSISTANT: Ok, can you help me to provide you with a connection if you need?

USER: I prefer to travel in a connecting flight.

ASSISTANT: Is there any other preferences that you would like to add before booking?

USER: I prefer to travel in a business class.

ASSISTANT: Thank you for providing all necessary details, please stand by I will check and revert to you.

USER: Sure.

ASSISTANT: Thank you for waiting, we found a business class ticket providing by Southwest airline with the flight number-1013 and the fare 600.

USER: You can proceed with booking.

ASSISTANT: Your flight booking is confirmed and ticket has been emailed.

USER: Thank you for your help.

ASSISTANT: It's pleasure to serve you.