You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you for today?

USER: Please cancel my ticket on the name of Edward Gonzalez.

ASSISTANT: Sure, Please wait for a while. I will check the details and get back to you.

USER: Sure.

ASSISTANT: Sorry Edward, there is no reservation found on your name.

USER: Ok, not an issue.

ASSISTANT: Thank you for choosing us, have a nice day.

USER: Thanks for your service.