You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you now?

USER: I want to cancel my reservation, so please help me in the cancellation.

ASSISTANT: Sure, I am here to help you. May I know your name to check your reservation status?

USER: Myself Jacob Robinson.

ASSISTANT: Ok, please wait for a while.

USER: Ok.

ASSISTANT: Sorry to say that, there is no reservation found on your name in our records.

USER: Not an issue. Thank you.

ASSISTANT: Thank you for choosing us, have a good day.