You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I want to cancel my recent reservation due to sudden rainfall at my source. Can you please help me with this?

ASSISTANT: Sure, we are perky to help you.

USER: Thank you.

ASSISTANT: Can you share your good name?

USER: Christine Rodriguez here.

ASSISTANT: Please be on hold.

USER: Sure.

ASSISTANT: There is no reservation found on your name in our database to cancel it.

USER: Ok, not an issue. Thank you for checking.

ASSISTANT: Thank you for availing us.