You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: I have to change my travel airport codes because I have given a airport code which is far to my current location. So, I need your help. Will you please help me in changing the details?

ASSISTANT: Yes, can you tell me your name?

USER: Janet Hernandez here.

ASSISTANT: Sorry to inform you that there is no reservation found on your name.

USER: No issue, Thank you.

ASSISTANT: Thank you for contacting us.