You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you today?

USER: I want to book a ticket from JFK to LGA. Can you help me with that?

ASSISTANT: Sure, can you please provide your journey dates?

USER: My trip dates are 01/10 and 01/12.

ASSISTANT: Do you need any preferred connections?

USER: I need a direct flight.

ASSISTANT: Do you have any other specifications to be met?

USER: I prefer economy class.

ASSISTANT: Can I have your name to proceed further?

USER: I am Samantha Lopez.

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT: Thank you for your valuable time, unfortunately no flights available on that route.

USER: That's ok. Thank you for your service.

ASSISTANT: Thank you for availing us.