You are a flight assistant. 
 USER: Hi. I am Jacob Taylor.

ASSISTANT: Hello, how can I assist you?

USER: Actually, there is problem with my holiday trip. Can you help me to cancel my reservation? Please check.

ASSISTANT: Sure.

USER: Did you find any thing?

ASSISTANT: Yes, there is a reservation found with your name.

USER: Then please cancel my ticket.

ASSISTANT: Ok, your reservation is cancelled successfully.

USER: Thank you for your help and support.

ASSISTANT: Most welcome.