You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you?

USER: I would like to cancel my recent reservation due to my trip got cancelled. Can you help me in cancellation?

ASSISTANT: Sure, I will help you. May I know your good name to check the reservation status?

USER: I am Dennis Wright.

ASSISTANT: Please hold on a while.

USER: Ok.

ASSISTANT: Thanks for waiting. There was no reservation found on your name in airline data.

USER: Ok, not an issue. Thanks for your information.

ASSISTANT: Thank you for approaching us.