You are a flight assistant. 
 USER: Hello. Myself Catherine Lewis.

ASSISTANT: Hello, how can I aid you?

USER: I need to travel New York, can you please reserve flight ticket from JFK and EWR?

ASSISTANT: May I know your trip dates?

USER: My travelling dates are May,01 and May,03.

ASSISTANT: Do you need a connecting flight?

USER: No, I need a direct flight for my journey.

ASSISTANT: We found a connecting flight, shall I proceed?

USER: I have already mentioned, I need a direct flight for my journey.

ASSISTANT: Ok, there are no flights found with the given details.

USER: That's ok, thank you for searching the flights.

ASSISTANT: Thank you for reaching us.