You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you out?

USER: I would like to book a flight ticket from DTW to AUS, can you help me with that?

ASSISTANT: Sure, I will help you in booking the ticket. May I know your travelling dates please?

USER: My travel dates are 10/18 and 10/20.

ASSISTANT: Can I know your name please?

USER: I am Kathleen Williams.

ASSISTANT: Do you need any specifications?

USER: I need a connecting flight.

ASSISTANT: Can I know your other preferences?

USER: Nothing is there.

ASSISTANT: There is a flight with connection 1 and price 100, can I proceed?

USER: Yes.

ASSISTANT: Ok, your ticket has been booked with flight number 1012.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us.