You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I support you?

USER: I want to book a ticket from MSP to AUS to attend seminar, can you help me in booking?

ASSISTANT: Sure, on what dates you want me to make the reservation?

USER: I am departing on Nov 02 and return on Nov 04.

ASSISTANT: Do you need a connecting flight or direct flight?

USER: I prefer a connecting flight which depart in afternoon time and return on evening time.

ASSISTANT: Ok, please forward your name.

USER: My name is Jonathan Williams.

ASSISTANT: Let me check what flights are available for you.

USER: Sure, take your time.

ASSISTANT: Thanks for waiting, I regret to inform you that there are no flights obtained on your journey dates to book a flight ticket.

USER: That's ok, thank you for your information.

ASSISTANT: Thank you for opting us.