You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: I am Edward Brown. Can you help me in booking from DCA to MSP?

ASSISTANT: May I know your desired travel dates please?

USER: My trip dates are 01/26 to 01/28. I need  a connecting flight.

ASSISTANT: Sorry to say, there is no reservation on your name in our database.

USER: No issue, thank you.

ASSISTANT: Thank you for opting us.