You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you now?

USER: I am planning for a trip from OAK to AUS, can you help me over that?

ASSISTANT: Ok, may I know your journey dates?

USER: Ok, my trip dates are from Jan 21 to 23.

ASSISTANT: Do you need a connecting flight?

USER: I need a connecting flight.

ASSISTANT: May I know your name?

USER: Sure, I am Melissa Adams.

ASSISTANT: Please wait for a moment.

USER: Sure, take your time.

ASSISTANT: There is a connecting flight-1021 in economy class, shall I proceed?

USER: Yes, please.

ASSISTANT: Your booking is done.

USER: Thanks for your help.

ASSISTANT: Thank you for choosing us.