You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Lisa Adams.

ASSISTANT: How may I help you?

USER: I want to cancel my recent reservation, can you please help me out?

ASSISTANT: Sure, please wait a moment I will check your reservation status in our database.

USER: Ok, take your time.

ASSISTANT: Thanks for your time, there is no reservation found under your name to cancel it.

USER: It's ok, thank you for the information.

ASSISTANT: Welcome Lisa Adams.