You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, can I know your name?

USER: I am Joshua Phillips.

ASSISTANT: Wait a minute.

USER: Ok.

ASSISTANT: We found your reservation and it has been cancelled.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you for choosing us.