You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Carolyn Thomas here.

ASSISTANT: How can I help you today?

USER: Me and my friend were planned a trip to Orlando. The ticket is confirmed for my friend but due to some technical issues my ticket is not yet confirmed, so can you reserve a flight ticket again to me?

ASSISTANT: Sure, I will help you in booking flight ticket.

USER: Thank you.

ASSISTANT: Can you please mention your travel dates for booking flight ticket?

USER: Sure, I am planning to move on 12/02 and please book my return ticket on 12/04.

ASSISTANT: May I know your preferable airport code names?

USER: Sure, my nearest genesis airport code is LAX and my destination airport code is CLT.

ASSISTANT: Please hold on a moment, I will check flight availability in this route.

USER: Ok, I will wait for your response but please bring a best flight in my route.

ASSISTANT: I have found a flight in this route, airline is Delta and it is a direct flight. Shall I confirm this flight ticket for you?

USER: Sorry, I need a flight with 1 connection because my friend also booked the same flight to travel, can you please check for flight having with connection 1.

ASSISTANT: Ok, please wait a moment, I will check with that.

USER: Sure.

ASSISTANT: Sorry no flights available in this route with single stop over.

USER: Oh! so sad to hear. Anyway, I will go with another alternative to go there. Thank you for the information.

ASSISTANT: Thank you for reaching us, have a good day.

USER: Most welcome.