You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you?

USER: Please book a flight ticket from CLT to SEA.

ASSISTANT: Sure, We are here to help you. Can I know your travelling dates?

USER: Thank you. My travelling dates are Nov 15 and Nov 17.

ASSISTANT: Do you need any break?

USER: I need a direct flight.

ASSISTANT: May I know your name?

USER: My name is Robert Walker.

ASSISTANT: Is there any other specifications?

USER: No.

ASSISTANT: We found a direct flight with an Hawaiian airlines, flight number:1021.

USER: Please proceed with booking.

ASSISTANT: Your flight ticket has been reserved with an economy class.

USER: Thank you for the help.

ASSISTANT: Thank you for reaching us.