You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I aid you?

USER: I am Amy Taylor. I need to cancel my recent reservation due to cancel of my brother's daughter engagement. Can you please help me with that?

ASSISTANT: Sure, that's what I am here.

USER: Thank you.

ASSISTANT: Just give me a minute.

USER: Sure.

ASSISTANT: Sorry, there is no active reservation found on your name.

USER: Ok, no issue. Thank you for your information.

ASSISTANT: Thanks for contacting us, wish you a happy day.