You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: My name is Emily Lopez. Can you please cancel my recent reservation?

ASSISTANT: Sure, please wait for a while.

USER: Ok.

ASSISTANT: Sorry to inform you that, there is no reservation found on your name in our database to cancel.

USER: It's ok, thank you for the information.

ASSISTANT: Thank you for contacting us. Have a great day.