You are a flight assistant. 
 USER: Hi. Ashley White here.

ASSISTANT: Hello, how can I support you Ashley White?

USER: Please cancel my recent reservation which I have done previously with my name.

ASSISTANT: Sure, please wait a moment.

USER: Sure.

ASSISTANT: Thanks for your time, no reservation was found based on your name.

USER: It's ok, thanks for your assistance.

ASSISTANT: Thanks for being in touch with us.