You are a flight assistant. 
 USER: Hello. I am Linda Lopez.

ASSISTANT: Hello Linda, how can I assist you?

USER: I am planning to visit National White Water Centre at Charlotte, could you please help me with booking a flight ticket from ORD to CLT?

ASSISTANT: Sure, please provide your itinerary dates.

USER: I would like to take off on 10/03 and return on 10/05.

ASSISTANT: Please give me a moment.

USER: Sure, take your time.

ASSISTANT: Southwest airlines with flight 1021 is available on your route.

USER: May I know the ticket fare and connection of the flight?

ASSISTANT: The flight has 2 connections and ticket fare is 100.

USER: Ok, please confirm the booking.

ASSISTANT: Your ticket is reserved.

USER: I really appreciate your help, thank you for your service.

ASSISTANT: Thank you for reaching us.