You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you today?

USER: I need to cancel my reservation as I am unable to catch that flight on reserved dates so please help me with that.

ASSISTANT: Sure, let me know your name please?

USER: Sure, myself Barbara Jones.

ASSISTANT: Ok, wait for some time.

USER: Sure, take your time.

ASSISTANT: There is no reservations found on your name. Thanks for choosing us.

USER: It's ok fine, thank you for your time.