You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. What assistance do you need from us?

USER: Actually my Hockey competition is cancelled so that I want to cancel my recent reservation. Can you help me?

ASSISTANT: Sure, I am here to  help you with that. May I know your name please?

USER: Sure, I am Samuel Martinez.

ASSISTANT: I have found your reservation and it has successfully cancelled, thank you for reaching us.

USER: Thank you for spending your valuable time.

ASSISTANT: Welcome.