You are a flight assistant. 
 USER: Hello, I am Jessica Lee.

ASSISTANT: Hello, what type of help you are looking from us Lee?

USER: I want to cancel my recent reservation as I our family get together got postponed. Please help me with cancellation.

ASSISTANT: Sad to hear, I will help you about it. Please, give me a moment to check the existing reservation under your name.

USER: Ok, take your time.

ASSISTANT: Sorry Lee, there is no reservation under your name to cancel.

USER: That's fine, thank you.

ASSISTANT: Thank you for reaching out here. Hope you have a great day.