You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Timothy Hernandez here. I want to travel from MSP to HOU, can you please help me?

ASSISTANT: May I know your desired travel dates please?

USER: My travelling dates will be from 11/18 to 11/20.

ASSISTANT: There is a flight with connection limit 1 and fare 100, shall I proceed for booking?

USER: Ok, please proceed with booking my reservation.

ASSISTANT: Your ticket is booked, flight number 1014.

USER: Thank you for helping me with booking.

ASSISTANT: Thank you for opting us.

USER: Most welcome.