You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I want to cancel my reservation, why because my friends already done my reservation with some other airlines. So could you please help me out?

ASSISTANT: Sure, we are here to aid you. Please provide your name.

USER: Sure, I am Ryan Carter.

ASSISTANT: Ok, please wait for a moment, I will check the status and get back to you.

USER: Sure.

ASSISTANT: Thank you for your time, There was no reservation found on your name in our database.

USER: No worries, thank you.

ASSISTANT: Thank you for reaching us.