You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Alexander Moore here.

ASSISTANT: How may I assist you now?

USER: Please help me out in booking the ticket from SFO to OAK.

ASSISTANT: Alexander Moore, can you please mention your planned dates for the following journey?

USER: My trip dates will be 18th to 20th in the Feb month.

ASSISTANT: Do you need a direct flight?

USER: Yes, I need 1 lay by with in my route. I need a connected flight.

ASSISTANT: Flight-1016 is available for you with 1 connection at the price of 300 by JetBlue airlines. Can I confirm your booking?

USER: Please proceed further.

ASSISTANT: Your ticket is reserved.

USER: Thank you.

ASSISTANT: Thank you for approaching us.