You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I want to cancel my recent reservation, Can you please help me in that?

ASSISTANT: Sure, I am here to help you for this. Could you please share me your name?

USER: My name is Amanda Thompson.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Sorry for inconvenience, no reservation is found under your name to cancel.

USER: Ok, that's not a problem. Thanks for your information.

ASSISTANT: Thank you very much for approaching our agency.