You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Edward Lewis.

ASSISTANT: How can I aid you?

USER: I want to book a flight ticket from Phoenix on 05/15 and return on 05/17, can you help me with booking?

ASSISTANT: May I know your travel points?

USER: Yes, my airport codes are AZ-PHX and NY-EWR.

ASSISTANT: Do you have any preferences?

USER: Yes, I need a connecting flight.

ASSISTANT: We found a connecting flight AA with flight number 1022  and fare is 100. Shall I proceed?

USER: Yes, please.

ASSISTANT:  Your booking is confirmed.

USER: Thank you.

ASSISTANT: Thank you for availing us.