You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: My name is Jessica Baker.

ASSISTANT: Hello Baker.

USER: I want to attend a sports event in Phoenix, could you please help me with booking a flight ticket?

ASSISTANT: Sure, when would you like to travel?

USER: My travelling dates are 10/25 and 10/27.

ASSISTANT: Could you please help me with your airport codes?

USER: Source airport code is BOS and return date is PHX.

ASSISTANT: Based on your request, I have found a flight for you. It is a direct flight. Is it ok for you?

USER: Could you please check with connection 1?

ASSISTANT: Sorry, there are no flights available with 1 connection.

USER: That's ok. Thank you for the information.

ASSISTANT: Thank you for approaching us, have a good day.