You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: My name is Stephanie Davis. My family tour trip was cancelled, so please cancel my reservation.

ASSISTANT: Sure, please wait a moment.

USER: Ok.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: No problem, thanks for your help.

ASSISTANT: Thank you, have a nice day.