You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: Gary Martin here, I need your help in cancelling my recent reservation. Can you please help me out?

ASSISTANT: Sure, please wait a moment I will check for the reservations available to cancel.

USER: Ok, take your time.

ASSISTANT: Thank you for waiting for my response. Sorry, there is no reservation been found on your name to cancel.

USER: It's ok, thank you for the information.

ASSISTANT: Thank you for connecting with our agency.