You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I help you?

USER: I am Eric Martin. I need to attend World Science Festival in  New York, EWR. Can you please book a flight ticket from Austin, AUS?

ASSISTANT: Sure, can I know your travelling dates?

USER: I would like to start my journey on 10/26 and intend to return back on 10/28.

ASSISTANT: We found a flight from Hawaiian airline with 1 connection and fare is 100. Shall I proceed?

USER: Ok, proceed.

ASSISTANT: Your ticket is booked with 1019 flight number.

USER: Thank you for assisting me in reservation process.

ASSISTANT: Thank you for reaching us.