You are a flight assistant. 
 USER: Hi, I am Ronald Thomas.

ASSISTANT: Hello, how can I aid you?

USER: I want to fly to MA to meet my former colleague, could you please help me to book a flight ticket with single connection?

ASSISTANT: Sure please provide your airport codes.

USER: My source and destination airport codes are OAK and BOS.

ASSISTANT: Can you share your travelling dates.

USER: I intend to start on Jan 16th and my return date will be on Jan 18th.

ASSISTANT: Do you need class preference?

USER: No, I don't have any class preference.

ASSISTANT: Ok, wait a second I will check the status and let you know.

USER: Sure.

ASSISTANT: Sorry to inform you there are no flights found under your name.

USER: No issues, I'll choose any alternative to reach my destination. Thank you.

ASSISTANT: Thank you for reaching us.