You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Andrew Carter.

ASSISTANT: How may I assist you today?

USER: Would it be possible to cancel my recent reservation?

ASSISTANT: Let me check, please wait for a minute.

USER: Sure, take your time.

ASSISTANT: I could not find any reservation with this name Andrew Carter in our database.

USER: It's ok, thanks for checking my status.

ASSISTANT: Welcome Andrew, have a nice day.