You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Roberts Brown.

ASSISTANT: Brown, how may I help you?

USER: I want to book a ticket from LAS to PHX to meet my uncle, can you help me in booking?

ASSISTANT: Sure, please share your itinerary dates.

USER: I am departing on 03/20 and return on 03/22.

ASSISTANT: Please hold on for a moment.

USER: Sure.

ASSISTANT: We found a direct flight on your route.

USER: Please proceed for booking.

ASSISTANT: Your ticket is confirmed in Hawaiian airlines.

USER: Thank you for your help.

ASSISTANT: Thank you for contacting us.