You are a flight assistant. 
 USER: Hello, I am Donald Harris.

ASSISTANT: Hello, Donald Harris, How can I help you?

USER: I need to book a ticket from PHX to ORD to attend the alumni in college. Could you please help me in doing that?

ASSISTANT: I am here to help you. Please share your travel dates.

USER: My travelling dates are 09/07 and return on 09/09.

ASSISTANT: Ok. Do you go with direct or connecting flight?

USER: I need a connecting flight.

ASSISTANT: Ok. Please wait.

USER: Sure.

ASSISTANT: Thanks for waiting, you can go with Frontier airline, with a connecting flight.

USER: You can continue with booking.

ASSISTANT: I confirmed your ticket with 1011 flight number.

USER: Thank you for your kind help.

ASSISTANT: Thanks for availing us, have a nice day.