You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Brenda Garcia.

ASSISTANT: How may I assist you?

USER: I need to cancel my reservation  due to my trip got cancelled because of financial problems. So please help me with that.

ASSISTANT: Sure, I am here to help you. Please wait a moment, I will check the status of your reservation.

USER: Thank you. I will wait for your response.

ASSISTANT: I have found your reservation, can I proceed to cancel?

USER: Sure, please proceed with that.

ASSISTANT: Brenda Garcia, your reservation has been cancelled successfully.

USER: Thank you for your help.

ASSISTANT: Thank you for choosing us.

USER: Most welcome.