You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: I am Kimberly Wilson. I am planning to attend music concert at DFW, can you please help me with booking a flight ticket from EWR?

ASSISTANT: Sure, can you share your trip dates?

USER: Sure, I would like to take off on Mar 11 and return on Mar 13.

ASSISTANT: Do you have any preferences?

USER: I need a flight with 1 connection.

ASSISTANT: There is a connecting flight with number 1002 in airline Delta, the fare is 100 in economy class. Can I book it?

USER: Yes, please proceed with the booking.

ASSISTANT: Your ticket is reserved.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.