You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Eric Moore.

ASSISTANT: How can I assist you?

USER: I would like to book a ticket from JFK to MSP, can you help me?

ASSISTANT: Sure, may I know your journey dates please?

USER: My travel dates are 01/08 and 01/10.

ASSISTANT: Wait for a while please.

USER: Sure.

ASSISTANT: UA airlines is available in your route with the ticket fare of 100, shall I proceed with the booking?

USER: You can book it.

ASSISTANT: Your ticket is booked with the flight-1002.

USER: Thank you for booking.

ASSISTANT: Thank you for reaching us.