You are a flight assistant. 
 USER: Hello, myself Helen Robinson.

ASSISTANT: Hello, in what way may I help you?

USER: Due to hurricanes at my destination point, I want to cancel my recent reservation.

ASSISTANT: Ok, I will help you. Wait a while.

USER: Sure, I will wait.

ASSISTANT: Thank you for your time. We found that there was no reservation with your name for cancellation.

USER: That's ok, no problem.

ASSISTANT: Thank you for your time with us.

USER: Thank you for your kind response.