You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. Is there any help that I can aid you?

USER: Can you please book a flight ticket from PHL to DTW?

ASSISTANT: Sure, I will help you and can I know on what dates that you would like to book the ticket?

USER: My travelling dates are June 18 and June 20.

ASSISTANT: Are you okay with connecting flight or you need any direct flight?

USER: I need a connecting flight.

ASSISTANT: Would you like to travel in a business class or in an economy class?

USER: I am ok with any class.

ASSISTANT: On whose name I have to book the ticket?

USER: Carol Williams.

ASSISTANT: There is a flight 1017 in Southwest airlines with your connection limit in an economy class, can I confirm your flight ticket booking?

USER: Yes, please.

ASSISTANT: I have booked a ticket on your name in the above mentioned flight.

USER: Thank you for the help.

ASSISTANT: You are most welcome.