You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: My name is Joseph Collins.

ASSISTANT: Yes Collins.

USER: Can you please book me a plane ticket from PHX to PHL? Sure, my trip dates are from 08/10 to 08/12.

ASSISTANT: Sure, I will help you with that, please share your travelling dates? There is a flight in Southwest airline with connection 1. Can I proceed?

USER: Ok, please proceed.

ASSISTANT: Your ticket is confirmed by flight number 1028.

USER: Thank you for your help.

ASSISTANT: It's my pleasure.