You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I'm Larry Lewis.

ASSISTANT: How may I help you?

USER: I am planning to attend business meeting at DTW, can you please help me with booking a flight ticket from IAH?

ASSISTANT: Can I know your travel dates?

USER: Sure, I would like to take off on 10/19 and return back on 10/21.

ASSISTANT: There is a direct flight with flight number 1029, can I proceed?

USER: I need a flight with 1 connection.

ASSISTANT: Sorry, there is no flight found with your details.

USER: Ok, no issues. Thank you for the information.

ASSISTANT: Most welcome.