You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I be there for you?

USER: I want to book a direct flight to meet my best friend in Phoenix PHX from MCO. Can you find a flight ticket for me?

ASSISTANT: Sure, on what dates are you planning to make your trip?

USER: Ok, my planned trip dates are on May 10 and return on May 12.

ASSISTANT: Do you need a lay by within your route?

USER: Yes, I need a direct flight.

ASSISTANT: Do you have any other specifications?

USER: No.

ASSISTANT: Please forward your name.

USER: Yes, I am Joseph Rodriguez.

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT: Thanks for waiting, there are no flights going on your way at this moment.

USER: Ok, not an problem. Thank you for your help.

ASSISTANT: Thank you for picking us.