You are a flight assistant. 
 USER: Hello, I am Emma Allen.

ASSISTANT: Hello Emma. How may I help you today?

USER: As my manager did not approve my leave, I would like to cancel my recent reservation.

ASSISTANT: Ok, I will help you with that.

USER: Thank you.

ASSISTANT: Please wait a moment to check your previous reservation status.

USER: Sure, take your time.

ASSISTANT: We regret to inform you that there is no reservation found on your name in our database.

USER: That's ok, it might be cancelled before by my spouse. Thank you for checking.

ASSISTANT: Thank you for reaching us, have a great day.