You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello,.

USER: I am Emily Clark.

ASSISTANT: How may I help you?

USER: Due to weather problems I need to cancel my recent reservation, Can you please help me with that?

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: No reservation found by name Emily Clark for cancellation.

USER: Ok, no problem.

ASSISTANT: Thanks. Have a nice day!.

USER: Thanks for your information.