You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you at this moment?

USER: Myself Jacob Nelson. Will you help me in booking the flight ticket from EWR to MSP?

ASSISTANT: Sure, can you please let me know your journey dates?

USER: My travelling dates are Mar 30 and Apr 01.

ASSISTANT: Do you prefer any class in your journey?

USER: No, I am comfortable in any class.

ASSISTANT: May I know your depart and arrival timings please?

USER: My depart time must be in afternoon and my return time must be in Morning.

ASSISTANT: Is there any more preferences?

USER: I need a flight in normal- cost with single connection.

ASSISTANT: Sorry to inform you that we did not find any  flights matching your details.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: Thank you for choosing us.