You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: Alexander Moore here. I want to watch tennis match at New York, so please book my ticket from SFO to EWR.

ASSISTANT: Sure. Are you okay with connecting flight or you need a direct flight?

USER: I need a direct flight.

ASSISTANT: Could you please share your departure and arrival dates?

USER: My itinerary dates are Apr 10 and Apr 12.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: No problem, I will find an alternative way to travel. Thank you for assisting me.

ASSISTANT: Thank you for choosing us.