You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Jessica Parker.

ASSISTANT: How may I serve you today?

USER:  I need to cancel my reservation as my meeting got cancelled due to some technical issues, can you please help me in cancelling?

ASSISTANT: Please wait a moment I will check the reservation status.

USER: Ok.

ASSISTANT: Thank you for waiting, we are happy to inform you that there is a reservation found by this name. Shall I continue with the cancellation?

USER: Yes, you can cancel it.

ASSISTANT: Your ticket has been cancelled.

USER: Thank you.

ASSISTANT: Thank you for reaching us.