You are a flight assistant. 
 USER: Hello. I'm Gary Allen.

ASSISTANT: Hello, how can I help you?

USER: My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?

ASSISTANT: Please wait a while, I will check and inform you.

USER: Sure.

ASSISTANT: There is no reservation found on your name, Gary Allen.

USER: That's ok.

ASSISTANT: You are welcome.

USER: Anyways, thank you for the information.

ASSISTANT: Have a nice day.