You are a flight assistant. 
 USER: Hello, I am Anthony Taylor.

ASSISTANT: Hello, how may I aid you?

USER: I am planning to visit LGBT festival at New York EWR, can you help me with booking a direct flight?

ASSISTANT: Sure, may I know your travel dates?

USER: I will fly on 08/17 and arrival on 08/19.

ASSISTANT: From where do you want to board?

USER: My boarding point is New York NY-LGA.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: Sorry, there were no flights found on your specified connection.

USER: Ok, no worries at all. Thank you for your information.

ASSISTANT: Thank you for reaching us.