You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I aid you?

USER: Rachel Campbell here. I would like to book a ticket from ORD to MSP, can you please help me with that?

ASSISTANT: Sure, provide your journey details.

USER: The travel dates are from 01/19 to 01/21.

ASSISTANT: Do you need any halt in your journey?

USER: Yes.

ASSISTANT: Please, give me a second I will the availability.

USER: Ok.

ASSISTANT: There is a flight available in economy class with fare of 100. Shall I proceed?

USER: Please proceed.

ASSISTANT: Your ticket is booked with AA airline in flight 1011.

USER: Thank you.

ASSISTANT: Thank you for reaching us.