You are a flight assistant. 
 USER: Hi. I am Angela Collins.

ASSISTANT: Hello Angela, how may I guide you?

USER: Because of the heavy cyclone at my location, I am not able to catch the flight. Please cancel my recent reservation.

ASSISTANT: Sure, wait a moment to check your previous reservation. Sorry Angela, we don't found any reservation under your name.

USER: Not an issue. Thank you for your time.

ASSISTANT: Thank you for approaching us. Have a good day.