You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. In what way may I help you at this moment?

USER: Can you please cancel my reservation, as my plan to meet my friend was cancelled. I am Emily Lopez.

ASSISTANT: Ok. Please wait, Emily Lopez.

USER: Ok.

ASSISTANT: You have no reservation found with your name.

USER: Ok, Thank you for the information.

ASSISTANT: Thank you for your time with us.