You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: I am Margaret Evans, my plan to visit my parents house is postponed and I cancelled my plan to visit my parents. Can you cancel my ticket?

ASSISTANT: Sure, can you please hold on a moment I will get back to you.

USER: Sure.

ASSISTANT: Thanks for waiting, we have not found any flight reservation on your given name.

USER: Ok, please cancel my reservation.

ASSISTANT: Ok.

USER: Thanks for the information.

ASSISTANT: Thank you for reaching us.