You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I be help to you?

USER: My name is Sandra Jackson. I want to travel from DCA to CLT.

ASSISTANT: Ok, please help me with your travel dates.

USER: My preferable dates are from 11/12 to 11/14.

ASSISTANT: UA airline is available with 1 connection. Do you like me to proceed?

USER: Please proceed with the booking.

ASSISTANT: Your ticket has been booked, have a safe journey.

USER: Thank you for your help.

ASSISTANT: Most welcome.