You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, Good Evening.

USER: I like cool weather and planning to visit OAK from IAH, could you mind help me in making my reservation?

ASSISTANT: Sure, I can help you. May I know your travelling dates?

USER: Sure, my planned travelling dates are 02/17 and 02/19.

ASSISTANT: There is a flight available for you in Delta airline with 1 connection. Shall I proceed with the booking?

USER: Ok, please book my ticket.

ASSISTANT: Ok, your ticket is booked.

USER: Thank you so much.

ASSISTANT: May I know your name?

USER: My name is Patricia Johnson.

ASSISTANT: Thank you.