You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Ruth Nelson.

ASSISTANT: How can I help you?

USER: I planned to meet my cousin in AUS, can you please help me to book a flight ticket from CLT?

ASSISTANT: Ok, can you please tell me your travelling dates?

USER: I prefer to travel on Dec 16 and Dec 18.

ASSISTANT: May I know your depart time for your journey?

USER: I would like to depart in morning.

ASSISTANT: Do need any connecting flight in between your journey?

USER: I prefer to travel in 1 connecting flight.

ASSISTANT: Sorry, no flights found on your route with your requirements.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: Thank you for reaching us.