You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Mark Jones.

ASSISTANT: Mark, how may I help you?

USER: I am planning to visit National Whitewater Centre at Charlotte, could you please help me with booking a flight ticket from DFW to CLT?

ASSISTANT: Sure, please provide your itinerary dates.

USER: I would like to take off on 01/14 and return on 01/16.

ASSISTANT: Please give me a moment to check for available flights.

USER: Sure, take your time.

ASSISTANT: JetBlue airlines with flight 1022 is providing a connecting flight on your planned dates.

USER: Please confirm the booking.

ASSISTANT: Your ticket is confirmed.

USER: I really appreciate your help, thank you for your service.

ASSISTANT: Thank you for availing our services.