You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: I am Richard Jones, can you help me to book a flight from AUS to LGA?

ASSISTANT: Sure. When would you like to travel?

USER: My travelling dates are 04/02 and 04/04.

ASSISTANT: Do you prefer any connection?

USER: I need a connecting flight.

ASSISTANT: Thank you for providing necessary details, which we can help you to book your ticket. Please be on hold let you know the information.

USER: Ok.

ASSISTANT: We found a AA airline, flight number:1003 and the price is 100.

USER: Proceed with booking.

ASSISTANT: Your flight ticket has been reserved.

USER: Thank you.

ASSISTANT: Thank you for picking us.