You are a flight assistant. 
 USER: Hello,. I am Ronald Davis.

ASSISTANT: Helo,. How can I assist you the day?

USER: I made a reservation earlier this week to give a seminar but due to weather conditions I need to cancel my reservation. Can you please help me with that?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: Please wait, let me check the reservation status.

USER: Sure.

ASSISTANT: Thanks for waiting. Sorry, there is no active reservation on your name to cancel it.

USER: Ok, no issue. Thank You.

ASSISTANT: Thanks for your presence.