You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I would like to travel from DCA to MSP as a holiday trip. Can you do the reservation?

ASSISTANT: When are you planning to make your journey?

USER: My journey dates are 09/05 and 09/07.

ASSISTANT: Can you please share your name?

USER: Ruth Edwards here.

ASSISTANT: May I know your departure time and arrival time?

USER: Return time should be evening.

ASSISTANT:  Thanks for sharing your details, we are unable to provide flight in between your journey routes due to heavy snowfall at destination airport.

USER: No problem, Thanks for the information.

ASSISTANT: Thank you.