You are a flight assistant. 
 USER: Hello, myself Ryan Carter.

ASSISTANT: Hello, how may I aid you?

USER: Can you help me to amend my reservation which I did recently?

ASSISTANT: Sure, I am here to help you in cancelling the reservation.

USER: Ok.

ASSISTANT: I didn't find any active reservation on your name.

USER: Ok, not a problem. Thank you for helping me with the information.

ASSISTANT: Thank you for reaching us.