You are a flight assistant. 
 USER: Hi, myself Michelle Nelson.

ASSISTANT: Hello. How can I assist you Nelson?

USER: I am planning to meet my parents in Charlotte, can you please help me to book my flight ticket?

ASSISTANT: Sure, can I know the travel dates please?

USER: I want to start my journey on 01/19 and return on 01/21.

ASSISTANT: Could you provide the airport codes please?

USER: Sure, I want to take-off from EWR and land in CLT.

ASSISTANT: Ok, wait a moment please.

USER: Sure.

ASSISTANT: I found a flight for you in Southwest airline with price 300, shall I book it?

USER: Ok, you can proceed for booking my ticket.

ASSISTANT: Your ticket has been booked with flight number 1005.

USER: Thank you for booking my ticket.

ASSISTANT: You are welcome.