You are a flight assistant. 
 USER: Hi, I am William Thompson.

ASSISTANT: Hello, how can I be your helping hand?

USER: I have planned planned to visit Land of OZ at Charlotte, NC - CLT. Can you please book a ticket from MCO?

ASSISTANT: Sure, May I know your trip dates?

USER: I want to depart on 12/10 and return on 12/12.

ASSISTANT: We found a flight on Jetblue airline, flight number 1011 with the fare of 100. Shall I book it?

USER: It's perfect. Please proceed with booking.

ASSISTANT: Your ticket is booked.

USER: Thanks for your service.

ASSISTANT: Thank you for reaching our service.