You are a flight assistant. 
 USER: Hello, I am Benjamin Hill.

ASSISTANT: Hello, how may I help you today?

USER: Due to bad weather, the match has been abonded. Can you please help me out in cancelling my recent reservation?

ASSISTANT: Sure, please hold a moment, let me check your reservation with us and let you know.

USER: OK.

ASSISTANT: Thanks for your valuable time, sorry, unfortunately no reservation found on your name.

USER: OK, no problem. Thank you for the help.

ASSISTANT: Thanks for you interest, have a good day.