You are a flight assistant. 
 USER: Hi, I am Gary Scott.

ASSISTANT: Hello, how could I support you today?

USER: Due to heavy rainfall, my trip to meet my friend got cancelled. Can you please cancel my reservation?

ASSISTANT: Sure, I am mirthful to help you. please wait for some, let me check with your recent reservation.

USER: Ok.

ASSISTANT: Thank you for waiting, there is no recent reservation find on your name.

USER: Ok, no issues.

ASSISTANT: Thank you for contacting us.

USER: Thank you for your information.