You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you?

USER: Please help me to book a flight ticket from CA to attend a robotic workshop in MI.

ASSISTANT: Sure, We are here to help you.

USER: Thank you.

ASSISTANT: Can I know your travelling dates?

USER: I intend to start my journey on 07/18 and my return date will be on 07/20.

ASSISTANT: Do you need any connecting flight?

USER: Yes, I need the connecting flight.

ASSISTANT: Is there any other preferences that you would like to add before booking?

USER: No more specifications.

ASSISTANT: On which name should I book the flight ticket?

USER: I am Katherine Lopez.

ASSISTANT: Thanks for providing your details, please wait a moment.

USER: Sure.

ASSISTANT: We found a connecting flight with an UA airlines, flight number:1010. Can I reserve it?

USER: That's fine, you can proceed with the booking.

ASSISTANT: Your flight ticket has been reserved with an economy class.

USER: Thank you for your support in booking.

ASSISTANT: Thank you for opting us.