You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I serve you?

USER: I am Susan Adams, I need to have a flight ticket to CLT from BOS. Can you please help me with that?

ASSISTANT: Sure, I will help you with the ticket booking.

USER: Thank you.

ASSISTANT: Can you please share your travel dates?

USER: Sure, my travel dates are 12/21 and 12/23.

ASSISTANT: Ok, please provide me sometime to check the flight availability.

USER: Sure.

ASSISTANT: According to your details, I have found a flight in the airlines Southwest which is having a connection limit 1 and the price is 100. Shall I proceed with ticket confirmation?

USER: Yes, do proceed with the booking.

ASSISTANT: As per your request, I have booked your ticket with the flight number 1009.

USER: Thank you for booking my flight ticket with the Southwest airlines.

ASSISTANT: You are most welcome. Thank you for choosing our travel agency.