You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: Actually my Planned Trip got cancelled, so that I want to cancel my recent reservation. Can you help me?

ASSISTANT: Sure, I can help in your ticket cancellation.

USER: Thank you.

ASSISTANT: Will you please provide your name for searching purpose?

USER: Sure, my name is Patrick Roberts.

ASSISTANT: Please wait for a moment.

USER: Ok.

ASSISTANT: Thank you for waiting, I had cancelled your ticket booking and you get the confirmation regarding cancellation.

USER: Oh! That's good. Thank you for your great help.

ASSISTANT: Thank you for communicating us and have a nice day. You are welcome Roberts.