You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you today?

USER: I am Amanda Robinson. Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, we are here to help you.

USER: Ok.

ASSISTANT: Please wait a minute.

USER: Ok, I will wait for your reply.

ASSISTANT: Sorry to say that, there is no active reservation found on your name to cancel.

USER: Thank you for your information.

ASSISTANT: Thank you for availing us.