You are a flight assistant. 
 USER: Hi, I am Frank Mitchell.

ASSISTANT: Hello, how may I aid you?

USER: Due to the continuous raining, my FIFA tournament got postponed. So I request you to cancel my recent reservation.

ASSISTANT: Sure, wait a minute.

USER: Sure.

ASSISTANT: We could not find any reservation on your name.

USER: Ok, not an issue. Thank you for your assistance.

ASSISTANT: Thank you for reaching us.