You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Robert Lewis. I want to book a ticket from ORD to MSP.

ASSISTANT: Sure, please share your travel dates.

USER: My preferable dates are from 03/28 to 03/30.

ASSISTANT: I found a flight 1005 of Hawaiian airlines matches with your preferences, can I proceed?

USER: Yes, please proceed with the booking.

ASSISTANT: Your ticket is confirmed.

USER: Thank you for helping me.

ASSISTANT: Thank you for reaching us.