You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello,.

USER: I am Daniel Hall.

ASSISTANT: How can I provide assistance to you?

USER: I would like to travel from EWR to MSP. Could you please help me to book a ticket?

ASSISTANT: Sure, may I know your trip dates?

USER: My travelling dates will be on 01/16 to 01/18.

ASSISTANT: Thanks for your details, there is a connecting flight available with fare 100 in Southwest airline. Shall I proceed?

USER: You can proceed.

ASSISTANT: Your ticket has been processed with 1010 flight number.

USER: Thank you.

ASSISTANT: Thanks for opting us.