You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Kimberly Jackson.

ASSISTANT: How can I help you today?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, I will help you with that. Please wait for a moment.

USER: Ok, sure.

ASSISTANT: Sorry Jackson, there is no reservation by your name in our website.

USER: Ok, fine thank you for checking.

ASSISTANT: It's my pleasure, have a great day.