You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you?

USER: My name is Lisa Harris.

ASSISTANT: Yes, Lisa Harris.

USER: I'm planning to book a flight ticket from MSP to MCO.

ASSISTANT: Ok, please provide your journey dates.

USER: The travel dates are from 06/11 to 06/13.

ASSISTANT: Wait for a while, I am checking the flight availability for you. I have found a flight 1028 of UA airlines with your preferable details.

USER: You can proceed with that.

ASSISTANT: Your ticket is confirmed.

USER: Thank you.

ASSISTANT: Thank you for utilising our services.