You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: My name is Pamela Edwards.

ASSISTANT: Yes.

USER: I got some health issue, so I want to cancel my recent reservation.

ASSISTANT: Sure, please wait for a moment.

USER: Ok.

ASSISTANT: Sorry, there is no reservation found by your name.

USER: That's fine, thank you for your help.

ASSISTANT: Thank you and have a nice day.