You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: My name is Linda Adams. Owing an emergency, I want to cancel my reservation. Can you help me for that?

ASSISTANT: Sure Adams, I am here to help you with this.

USER: Thank you.

ASSISTANT: Sorry Adams, there is no reservation found as per your name to cancel your reservation.

USER: That's ok, thank you for checking.

ASSISTANT: You are welcome always.