You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: I am Raymond Adams here. I need to cancel my reservation, which is done recently. Can you please help me out?

ASSISTANT: Sure, we are happy to help you.

USER: Thank you for considering my request.

ASSISTANT: Please hold for a while.

USER: Sure, I will wait.

ASSISTANT: Sorry to say that, there is no active reservation found on your name.

USER: Not a big problem , anyway thank you for the information.

ASSISTANT: Thank you for reaching us.