You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Steven Robinson.

ASSISTANT: How can I aid you?

USER: I want to meet my old friend in Minneapolis.Can you help me in booking a ticket from CLT to MSP?

ASSISTANT: Sure, may I know your travelling dates?

USER: I would like to fly on 10/02 and 10/04.

ASSISTANT: Give me a minute.

USER: Sure.

ASSISTANT: There is a flight with fare 100 and connection is 1. Can  I book it?

USER: Ok, proceed to booking.

ASSISTANT: Your ticket is booked in airline UA and number is 1004.

USER: Thank you for helping me out.

ASSISTANT: Thank you for opting us.