You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I support you today?

USER: I would like to cancel my recent reservation.

ASSISTANT: Sure, I will help you. To cancel the ticket I need your name, may I know your name?

USER: My name is Carolyn Anderson.

ASSISTANT: Thank you, please wait for a while. Thanks for waiting, there is no any reservation found on your name.

USER: Ok, Thanks for the information.

ASSISTANT: Thank you, have a nice day.