You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Pamela Collins.

ASSISTANT: Pamela Collins, What kind of service you are expecting from our side?

USER: Can you please reserve my flight ticket from Oakland CA-OAK to Orlando FL-MCO to submit my new project to client?

ASSISTANT: Sure, I need your travelling dates of your journey. Can you provide them?

USER: My depart will be on 08/14 and return on 08/16.

ASSISTANT: Ok, Please wait for a while.

USER: Sure.

ASSISTANT: Sorry Pamela Collins, there are no flights found on your travel dates for your journey.

USER: Ok, no worries at all. Thank you for your kind service.

ASSISTANT: Thanks for your presence.