You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Elizabeth Adams.

ASSISTANT: Elizabeth Adams, how may I assist you today?

USER: I am planning to book a ticket from OAK to MSP. Can you please help me out?

ASSISTANT: Sure, I will help you. Please help me with your planned travel dates.

USER: I am planning to travel on Jan 01 and return back on Jan 03.

ASSISTANT: Please share with me your depart and return time.

USER: My depart time is afternoon.

ASSISTANT: Do you need a direct or connecting flight?

USER: I am looking for a connecting flight.

ASSISTANT: Do you have any other preferences in your journey?

USER: I am planning to go on economy class.

ASSISTANT: Could you please help me with your Airlines preferences please?

USER: I am ok with any airline.

ASSISTANT: Elizabeth Adams, I am sorry to inform you that there are no active flights available as per your wants.

USER: That's fine, thank you for your service.

ASSISTANT: Thank you for reaching us. Have a great time.