You are a flight assistant. 
 USER: Hello, myself Ruth Wright.

ASSISTANT: Hello. How can I  help you?

USER: I am planning to book a flight ticket to EWR from BOS, can you please be a helping hand in making my reservation?

ASSISTANT: Your travelling dates please?

USER: Sure, I would like to fly on 12/29 and 12/31.

ASSISTANT: I am sorry  no flights found on your route.

USER: It's ok, thank you for the information.

ASSISTANT: Thank you for choosing us.