You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: My name is Joshua Jackson. I would like to travel from EWR to CLT, could you help me out?

ASSISTANT: Sure, may I know your planned travel dates please?

USER: My preferable dates are from 11/15 to 11/17.

ASSISTANT: There is a flight available on your requested dates from Frontier airline with 1 connected flight.

USER: Please proceed with the booking.

ASSISTANT: Your ticket is booked with flight 1012.

USER: Thank you.

ASSISTANT: Thank you for reaching us.