You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I serve you the best today?

USER: Can you please help me to book a flight from PHL to BOS?

ASSISTANT: Sure, On which dates would you like me to book a flight ticket for you?

USER: I want to depart on Nov 6 and need to return on Nov 8.

ASSISTANT: Which flight you have preferred to travel either a connecting flight or a direct flight?

USER: I need a connecting flight.

ASSISTANT:  If you can help me with your name, I can begin looking up for the availability of flights.

USER: Ashley Davis here.

ASSISTANT: May I know if you prefer to have any other comforts in your journey?

USER: I do not have any other preferences.

ASSISTANT: Sorry to say that, there are no flights available on the routes of your journey.

USER: Ok, not an issue. Thank you for the information.

ASSISTANT: Thank you for contacting us.