You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. What can I do for you at this moment?

USER: Can you please help me to book a ticket from LAX to CLT?

ASSISTANT: Sure, may I know your travelling dates?

USER: My travelling dates are on May 11 and May 13.

ASSISTANT: Ok, can you please provide your connection limit?

USER: I need a single connecting flight.

ASSISTANT: Can I have your good name please?

USER: My name is Shirley Parker.

ASSISTANT: Do you have any other requirements?

USER: No.

ASSISTANT: We found a Southwest Airlines with fare of 200 and a lay by in between the journey matches your schedule.

USER: You can proceed.

ASSISTANT: Your ticket has been confirmed with flight number 1009.

USER: Thank you.

ASSISTANT: Thank you for reaching us.