You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you for the day?

USER: I want to visit my grand parents, staying at Dallas. Can you please book a ticket from SFO to DFW?

ASSISTANT: Sure, may I know your travel dates?

USER: Sure, my planned departure and return travel dates are 23rd and 25th of September.

ASSISTANT: Is there any class preference?

USER: No, I'm ok with any class.

ASSISTANT: Do you prefer a connection in between your journey?

USER: My maximum connection has to be 1.

ASSISTANT: Do you have any other requirements?

USER: No.

ASSISTANT: May I know your name to proceed further?

USER: Yes, my name is Carolyn Williams.

ASSISTANT: Thank you for providing your details, please wait for a moment.

USER: Sure.

ASSISTANT: We found a direct flight in JetBlue airline with flight number 1020 having an economy class. Shall I reserve your ticket?

USER: That's fine, go for booking.

ASSISTANT: Your reservation has been confirmed.

USER: Thank you so much.

ASSISTANT: Thank you for connecting with us.