You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I have to attend a Live Concert at Phoenix, could you please help me with booking a flight ticket from BOS to PHX?

ASSISTANT: May I know your travelling dates?

USER: I would like to depart on Mar 24th and return on Mar 26th.

ASSISTANT: Can I know your connection limit?

USER: I am looking for a connecting flight.

ASSISTANT: Do you have any other preference?

USER: I have no other preferences.

ASSISTANT: May I know your name please?

USER: I am Matthew Smith.

ASSISTANT:  As per your requirements. There is a connecting flight with ticket fare 200 and 1017 as flight number in Hawaiian Airline. Shall I proceed with booking?

USER: Please confirm the booking.

ASSISTANT: Your ticket is confirmed in economy class.

USER: I really appreciate your help, thank you for your service.

ASSISTANT: Thank you for reaching us.