You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: Can you help me in cancelling my recent reservation?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Please help me with your name.

USER: I am Timothy King.

ASSISTANT: Please allow me a minute.

USER: Ok.

ASSISTANT: Timothy King, I am really sorry to inform you that there is no booking found on your name to cancel.

USER: Its ok, thank you.

ASSISTANT: Thank you for reaching us. Have a great time.