You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, How can I assist you?

USER: Can you please help me in booking a flight ticket to IAH from PHL?

ASSISTANT: Sure, may I know your travelling dates?

USER: My travel dates are from Oct 19 to Oct 21.

ASSISTANT: Do you have any connection limit?

USER: I need a direct flight.

ASSISTANT: Are there any other preferences?

USER: No, thanks for asking.

ASSISTANT: May I know your name?

USER: I am Robert Brown.

ASSISTANT: You have a direct flight 1009 in Southwest airline and price 200, Shall I proceed?

USER: You can move forward with booking.

ASSISTANT:  Your ticket has been processed and it will be send to your Email-Id shortly.

USER: Thank you.

ASSISTANT: Thank you.