You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you at this moment?

USER: Can you please reserve a flight ticket from MSP to EWR to attend a seminar in New York?

ASSISTANT: Sure, I am happy to help you with that.  Can I have your travel dates please?

USER: My journey dates are, depart on Nov 28th and arrival on Nov 30th.

ASSISTANT: Ok, please let me know your  preferable timings of your journey.

USER: No, I am comfortable to travel in any time.

ASSISTANT: Do you have any other specifications?

USER: I prefer a direct flight in my journey.

ASSISTANT: Can I have  your good name please?

USER: My name is Scott Carter.

ASSISTANT: Sorry to inform you that no direct flight is available to you on your planned dates.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for choosing us, have a good day.