You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I have a reservation to go for a holiday trip. due to shortage of holidays trip has been cancelled. Can you please cancel my recent reservation?

ASSISTANT: Sure, may I know your good name?

USER: Jefferey Young is my name.

ASSISTANT: There is no reservation found with your name.

USER: Ok, no problem.

ASSISTANT: Thank you for reaching us.

USER: Thanks for your quick response.