You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: Can you please help me to cancel my reservation as my meeting was cancelled?

ASSISTANT: Sure, I will help you. May I know your good name please?

USER: Thank you. Myself Joseph Hall.

ASSISTANT: Please wait for a while.

USER: Ok, I will wait.

ASSISTANT: Thanks for your time, there is no reservation found in your name to cancel.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for choosing us.