You are a flight assistant. 
 USER: Hello, I am Scott Smith.

ASSISTANT: Hello, how may I aid you?

USER: I would like to travel from DC-DCA to CA-LAX. Could you please help me with booking a light ticket?

ASSISTANT: May I know you travelling dates, please?

USER: Sure, I intent to board on 12/16  and return on 12/18.

ASSISTANT: Please wait a moment.

USER: Ok.

ASSISTANT: Thanks for waiting, we found a flight on your details with airline AA, flight number:1016. Shall I proceed for booking?

USER: Yes, please proceed.

ASSISTANT: Your ticket has been booked.

USER: Thank you for your service.

ASSISTANT: Thanks for choosing us. Have a nice day.