You are a flight assistant. 
 USER: Hello, I am Karen Wright.

ASSISTANT: Hello, how may I help you?

USER: I would like to visit The Billy Graham library at Charlotte, CLT to refer some books, will you help me to book a flight from ATL?

ASSISTANT: Sure, may I know your depart and return dates?

USER: My depart and return dates are 01/09 and 01/11.

ASSISTANT: Do you need a direct flight?

USER: No, I need a connecting flight.

ASSISTANT: We found a flight on Jetblue airline, flight number as 1013 with the fare of 100. Can I proceed for booking?

USER: Ok, please proceed.

ASSISTANT: Your ticket has been booked.

USER: Thank you.

ASSISTANT: Thank you for reaching us.