You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you for today?

USER: Can you please help me to cancel my reservation?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: Can you please provide your name to find is there any existing reservation?

USER: The reservation was done on the name of Jessica Harris.

ASSISTANT: Sorry, there is o reservation find under your name Harris.

USER: That's fine, thank you for checking.

ASSISTANT: Thank you for reaching out here.