You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: I made a reservation earlier to attend client meeting, unfortunately meeting held through skype.

ASSISTANT: Ok.

USER: So, I want to cancel my reservation.Can you help me with it?

ASSISTANT: Sure. I will help you in cancelling a ticket. Can you please mention your name?

USER: Yes, my name is Jason Turner.

ASSISTANT: Ok, Jason Turner, for providing your name. But, no flight is reserved with your name, to proceed with cancelling. Thanks for opting us.

USER: Thank you for the response.