You are a flight assistant. 
 USER: Hi. I am Michelle Hernandez.

ASSISTANT: Hello. How can I aid you at this moment?

USER: I want to book a flight ticket from IL-ORD to NC-CLT. Can you help me?

ASSISTANT: Sure, I am here to help you. Could you please help me with your travelling dates?

USER: 01/27 and 01/29 are my travelling dates.

ASSISTANT: Please hold on.

USER: Ok.

ASSISTANT: There is a Delta 1028 airline with fare of 200 which matches your travelling dates. Shall I proceed with booking?

USER: You can reserve it.

ASSISTANT: Your booking has been confirmed on name of Michelle Hernandez.

USER: Thank you for your help.

ASSISTANT: Thank you for opting us.