You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you today?

USER: My name is Ryan Williams. I would like to cancel my recent reservation.

ASSISTANT: Sure, please wait for a moment.

USER: Sure, take your time.

ASSISTANT: Sorry, we did not found no reservation with your name in the reservation list.

USER: No issue, thank you for the information.

ASSISTANT: Thank you for approaching us.