You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: Can you help me in doing a reservation from MSP to LGA?

ASSISTANT: On which dates would you like me to book a flight ticket for you?

USER: My journey dates are Jan 08 to 10.

ASSISTANT: Do you like to go with a connecting or direct flight?

USER: I prefer direct flight.

ASSISTANT:  May I know your name for the documentation process?

USER: I am Dennis Lopez.

ASSISTANT: Sorry, no flights are available in this route as per your requested dates.

USER: Ok, no issues. Thank you for the information.

ASSISTANT: Thank you for reaching us.