You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you for today?

USER: I am Matthew White. I would like to book a ticket from ORD to OAK, can you help me?

ASSISTANT: I am here to help you with that White. Can you please provide me your planned dates of your journey?

USER: My travel dates are 10/20 and 10/22.

ASSISTANT: Please wait for sometime, while I will check the available flight. I have found a flight having a ticket fare of 100 with 1 connecting flight which is provided by Southwest airlines. Shall I proceed with the booking?

USER: You can book it.

ASSISTANT: I have booked your flight ticket in the flight 1020 in an economy class.

USER: Thank you for booking.

ASSISTANT: You are welcome, thank you for utilising our service. Have a safe journey.