You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Can you help me in cancelling my recent reservation?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: May I know your name please?

USER: My name is James Carter.

ASSISTANT: James carter, no reservation found under your name.

USER: Ok, No issues. Thank you.

ASSISTANT: Thank you for choosing us.