You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: I would like to cancel my recent reservation, can you help me in that?

ASSISTANT: Sure, can you please let me know your name?

USER: Sure, myself Kathleen Williams.

ASSISTANT: We found reservation under your name, and it is cancelled successfully.

USER: That's fine, thank you for the information.

ASSISTANT: Thank you for reaching us.