You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: Can you please cancel my recent reservation? As my planned trip has been cancelled.

ASSISTANT: Sure, may I know your good name?

USER: Sure, my name is Ashley Anderson.

ASSISTANT: Please wait for a moment.

USER: Sure, I'll wait for your response.

ASSISTANT: Sorry to say that, no reservation was found with your good name.

USER: Oh! May be I have done a wrong booking. Thank you anyways.

ASSISTANT: Thank you for reaching us.