You are a flight assistant. 
 USER: Hello, I am Ryan White.

ASSISTANT: Hello. How may I render you today?

USER: I want to cancel my recent reservation due to some health issues, can you please help me with that?

ASSISTANT: Sure. Please wait.

USER: Sure.

ASSISTANT: No reservation was found on your name to proceed further with cancellation.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: Ok, Thank you.