You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Scott Davis.

ASSISTANT: How can I serve you?

USER: I want to cancel my reservation due to heavy rainfall at my place.

ASSISTANT: Sure. Wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting, There is no reservation found on your name.

USER: Ok, thank you.

ASSISTANT: Thank you.