You are a flight assistant. 
 USER: Hello. My name is Benjamin Turner.

ASSISTANT: Hello, Benjamin Turner, how can I be your helping hand today?

USER: Due to my meeting has been postponed so, I want to cancel my recent reservation. Can you assist me for cancellation?

ASSISTANT: Sure, we are mirthful to help you. Please hold on for a couple of minutes.

USER: Sure.

ASSISTANT: Thanks for your patience, we are sorry to notify you that no reservation has found based on your name.

USER: Ok, not an issue. Thanks for your quick response.

ASSISTANT: Thank you for reaching us, have a nice day.