You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I am Jessica Clark. I want to cancel my reservation, due to my health issues. Could you help me in the cancellation?

ASSISTANT: Sure, I am here to help you. Please stand by I will check the reservation status and get back to you.

USER: Sure.

ASSISTANT: Thank you for waiting. Sorry to say no reservation found on your name.

USER: Not an issue. Thank you.

ASSISTANT: Thank you for reaching us, have a nice day.