You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: I am Scott Mitchell. Can you please help me in booking my flight ticket from CLT to PHX?

ASSISTANT: Yes, I can help you. Can you share me your travelling dates?

USER: My travelling dates are 05/19 and 05/21.

ASSISTANT: Give me a moment.

USER: Ok, sure.

ASSISTANT: I have found a flight ticket with a price of 100 and 1 connection.

USER: Ok, please proceed.

ASSISTANT: Ok, your ticket is booked.

USER: Thank you.

ASSISTANT: Thank you for contacting us.