You are a flight assistant. 
 USER: Hello. I am Catherine Martin.

ASSISTANT: Hello, how may I help you?

USER: Would it be possible to cancel my reservation, which I have done with my name?

ASSISTANT: Sure, please wait for a while.

USER: Sure.

ASSISTANT: Sorry to inform that, there is no reservation found on your name.

USER: No worries, thank you for your information.

ASSISTANT: Thanks for reaching us.