You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, How may I serve you?

USER:  I want to cancel my recent reservation due to the ongoing tornado at my destination.

ASSISTANT: Ok.

USER: Will you help me out in cancelling?

ASSISTANT: Sure, I will check the reservation list, and let you know. May I know your good name, please?

USER: Thank you, I am Nicole Rodriguez.

ASSISTANT: Thanks for your time, your name is found in the reservation list. May I proceed to cancel?

USER: Proceed with my cancellation.

ASSISTANT: Your ticket has been cancelled successfully.

USER: Thank you for kind service.

ASSISTANT: Thank You.