You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I aid you?

USER: Can you reserve me flight ticket from OAK to IAH?

ASSISTANT:  On whose name I have to book the flight ticket?

USER: Paul Phillips.

ASSISTANT: Sure, when are you planning to start and return on?

USER: I am planning to start on Aug 26 and return on Aug 28.

ASSISTANT: Is there any time concern?

USER: No.

ASSISTANT:  Are there any more preferences that you want to avail?

USER: I need a connecting flight.

ASSISTANT: I got a connecting flight-1021 in economy class, is it fine for you?

USER: Yes, you can book.

ASSISTANT: Ok, booking is done on Southwest airlines.

USER: Thank you.

ASSISTANT: Welcome Paul Phillips.