You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am looking for a flight to travel from SFO to ORD, can you please help me?

ASSISTANT: Ok, can you provide your preferable dates?

USER: From 01/30 to 02/01.

ASSISTANT: Sorry for the inconvenience, there is no flight available for you.

USER: It's ok. Thank you.

ASSISTANT: May I know your good name please?

USER: Rachel Harris here.

ASSISTANT: Thank you for reaching us.

USER: Thank you.