You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I guide you?

USER: Can you help me to book a flight to EWR to visit my house?

ASSISTANT: Sure, We are here to help you. May I know your name?

USER: My name is Donald Garcia.

ASSISTANT: Please share me your travelling dates.

USER: I will fly on Feb 14 and return on Feb 16.

ASSISTANT: Where would you like to leave from?

USER: I will fly from PHX.

ASSISTANT: Do you need any break?

USER: Yes, I need a break.

ASSISTANT: Is there any other specifications?

USER: No.

ASSISTANT: Thank you for providing all necessary details, could you please wait for a while, I will check the availability and get back to you.

USER: Sure.

ASSISTANT:  We are unable to provide flight in between your journey routes due to some technical up-gradation at destination airport.

USER: Ok, thank you for the information.

ASSISTANT: Thank you for reaching us.