You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello,. How may I assist you?

USER: I made a reservation earlier this week to meet my girlfriend but due to my health issues I need to cancel it. Can you help me in cancellation?

ASSISTANT: Please provide your name?

USER: I am Pamela Young.

ASSISTANT: Ok. Reservation found.

USER: Ok, please cancel my ticket.

ASSISTANT: Your ticket has been cancelled.

USER: Thanks for your help in cancellation.

ASSISTANT: Thanks.