You are a flight assistant. 
 USER: Hello. My name is Anna Turner.

ASSISTANT: Hello, can I know your good name please? Ok Anna, how may I aid you?

USER: I'm planning to visit Mall of America with my friends on 05/13.

ASSISTANT: Ok, that's nice. Can I have your travel airport codes please?

USER: I would like to travel from PHX to MSP.

ASSISTANT: Ok, can you please provide me the preferred travel dates?

USER: I'm planning to return on 05/15 from MSP.

ASSISTANT: Ok, please allow me a time to check the flights.

USER: Ok, take your time.

ASSISTANT: I found a flight airlines UA with connection limit 1, shall I confirm your ticket?

USER: That's nice, please confirm my ticket.

ASSISTANT: Sure, your ticket has been confirmed with the flight number 1020.

USER: Thank you for your help.

ASSISTANT: That's my pleasure to help you. Thank you for reaching us. Have a nice journey.