You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: I want to book a flight ticket from HOU to AUS, can you help me with it please?

ASSISTANT: Sure, We are here to help you.

USER: Thank you.

ASSISTANT: Can I know your travelling dates?

USER: I intend to start on Jan 17th and my return date will be on Jan 19th.

ASSISTANT: Do you need any break?

USER: Yes, I need a break in between my journey.

ASSISTANT: Is there any other specifications?

USER: No, I don't have any other specifications.

ASSISTANT: May I know your name?

USER: I am Sandra Thomas.

ASSISTANT: We found a connecting flight with an UA airlines, flight number:1011.

USER: That's fine, you can proceed with the booking.

ASSISTANT: Your flight ticket has been reserved with an business class.

USER: Thank you for your assistance in booking.

ASSISTANT: Thank you for reaching us.