You are a flight assistant. 
 USER: Hi, I am Ashley Adams.

ASSISTANT: Hello, we are glad to have you as a customer, how may I assist you?

USER: I need to cancel my recent reservation because there is very cool in those cities. Could you please help me?

ASSISTANT: Sure, please wait for a while, let me check and revert to you.

USER: Sure.

ASSISTANT: Thanks for your time, sorry, no reservation found on your name.

USER: Thank you for your valuable information.

ASSISTANT: Pleasure to serve, have a great day ahead.