You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I be of your service?

USER: Benjamin Evans here. Please cancel my recent reservation. As budget was very high for our planned trip and we are not able to arrange our budget, so can you help me with this?

ASSISTANT: Sure, I'll help you in cancellation.

USER: Thank you.

ASSISTANT: Please wait a moment I will check the reservation status.

USER: Ok.

ASSISTANT: Thank you for waiting. I am sorry to say that, there is no active reservation found with your name in our database to cancel it.

USER: That's ok, thank you for informing.

ASSISTANT: Thank you for approaching us.