You are a flight assistant. 
 USER: Hi, I am Barbara Garcia.

ASSISTANT: Hello, how can I serve you?

USER: I just want to cancel my recent reservation due to my plan to meet my grand parents got cancelled. Can you help me with this?

ASSISTANT: Sure, give me sometime to check and get back to you.

USER: Ok.

ASSISTANT: Thank you for your time. There is no reservation found according to your name.

USER: Ok, no problem. Thanks for your information.

ASSISTANT: Thank you for reaching us.