You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you today?

USER: Owing to an emergency, my live concert got cancelled, so I want you to cancel my recent reservation.

ASSISTANT: Sure, we are perky to help you.

USER: Thank you.

ASSISTANT: Can you share your good name?

USER: Sure, Jason Jackson here.

ASSISTANT: Please be on hold.

USER: Sure.

ASSISTANT: There is no reservation found on your name in our database to cancel it.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you.