You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: I am Daniel Scott, I want to cancel my reservation as my schedule got cancelled.

ASSISTANT: Ok, give me a moment.

USER: Ok.

ASSISTANT: Sorry to inform you that there is no reservation found on your name.

USER: It's ok, anyway thank you for the help.

ASSISTANT: Thank you for reaching us.