You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Sharon Turner.

ASSISTANT: How can I help you today?

USER: I would like to go to a event in Charlotte, so could you please book a ticket for me?

ASSISTANT: Sure, I will help you to book a flight. Can you please share me your travelling dates?

USER: Sure, I would like to go on 01/23 and return back on 01/25.

ASSISTANT: Ok, may I know your travelling airport codes?

USER: My source and destination airport codes are JFK and CLT.

ASSISTANT: Here, I found a flight for you with single connection. Shall I proceed for booking?

USER: Ok, please proceed for further if it costs you below 500.

ASSISTANT: Your ticket is booked with flight number 1017 and airline is Southwest.

USER: Thank you for booking.

ASSISTANT: Welcome. Have a safe flight.