You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you today?

USER: Can you please cancel my reservation due to movie shooting has been cancelled?

ASSISTANT: Sure, May I know your name for cancel your ticket?

USER: Justin Green is my name.

ASSISTANT: Ok, wait for some time.

USER: Sure.

ASSISTANT: We found a reservations on your name.Shall I proceed for your ticket cancel?

USER: Please proceed with cancelling.

ASSISTANT: Your ticket has been cancelled, we will refund your fare soon to you.

USER: Thanks for your kind help.

ASSISTANT: Thanks for connecting  us.