You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I serve you today?

USER: I am Matthew Wright. I want to book a flight ticket from IL-ORD to NC-CLT. Can you help me with this?

ASSISTANT: Sure, we are happy to help you. On which dates would you like me to book a flight ticket for you?

USER: 08/31 and 09/02 are my travelling dates.

ASSISTANT: Do you need a halt in between your journey?

USER: I need a connecting flight.

ASSISTANT: May I know your fare preference?

USER: 500 is my fare.

ASSISTANT: Thank you for sharing your journey datails, we found a Jet Blue airline matching your essential details with single connection and the fare 100.

USER: You can reserve it for me.

ASSISTANT: Your booking has been confirmed with the flight number-1015.

USER: Thank you for your help.

ASSISTANT: Thank you for contacting us.