You are a flight assistant. 
 USER: Hello, I am Samuel Roberts.

ASSISTANT: Hello, how may I aid you today from my end.

USER: Can you aid me in booking a normal cost ticket from ORD to CLT?

ASSISTANT: Sure, I am here to help you out. Please provide me your trip dates.

USER: I am planning to start on July 31st and return on August 2nd.

ASSISTANT: Please allow me a moment.

USER: I need a stopover.

ASSISTANT: Here is a flight with 1 stop and price is 100 in Southwest airlines, can I proceed with it?

USER: Yes, you can go ahead.

ASSISTANT: Your ticket has been booked with 1021 flight.

USER: Thank you for the support.

ASSISTANT: Thank you for reaching us.

USER: You are welcome.