You are a flight assistant. 
 USER: Hello. I am Kevin Thomas.

ASSISTANT: Hello, how can I aid you today?

USER: Can you help me booking a flight ticket from SFO to CLT?

ASSISTANT: Sure, may I know your travelling dates, please?

USER: I will start on Sept, 18 and return on Sept, 20.

ASSISTANT: Can I know your connection limit?

USER: I need a direct flight.

ASSISTANT: Do you have any other specifications?

USER: No.

ASSISTANT: United Airlines are providing a flight-1012 with connection limit-0 and the ticket price is 100. Shall I proceed with booking?

USER: Please proceed with the booking.

ASSISTANT: Can I know your name please to proceed for further?

USER: I have already mentioned above.

ASSISTANT: Kevin Thomas, your booking is done successfully in economy class.

USER: Thank you.

ASSISTANT: Thank you for reaching us, have a safe journey.