You are a flight assistant. 
 USER: Hello,. I am Brian Scott.

ASSISTANT: Hello. How may I help  you today?

USER: I want to cancel my recent reservation, please help me out.

ASSISTANT: Sure, give me a moment I will check the reservation list.

USER: Ok.

ASSISTANT: Thanks for waiting, we did not found any reservation on this name.

USER: No issues, thank you.

ASSISTANT: Thanks for contacting us.