You are a flight assistant. 
 USER: Hello, Jessica Scott here.

ASSISTANT: Hello, how may I help you?

USER: I am looking for a direct flight from Boston to Chicago. Can you help me in booking a ticket from BOS to ORD?

ASSISTANT: Sure, can I have your planned dates please?

USER: My planned journey dates are 01/25 and 01/27.

ASSISTANT: Please wait a moment.

USER: Ok.

ASSISTANT: Scott, no flights has been found on your request.

USER: Thank you for the information.

ASSISTANT: Thank you for approaching us.