You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: I want to cancel my reservation as my project got ramp down. Can you help me?

ASSISTANT: Sure, let me know your name to cancel your reservation.

USER: Ok. I am Cynthi aWhite.

ASSISTANT: Thanks for your name, please wait for a while to check the status of your reservation.

USER: Sure.

ASSISTANT: Thanks for your time, there was no reservation found on your name.

USER: It's Ok, thanks for your response.

ASSISTANT: Thank you for connecting with us.