You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello. How may I aid you at this moment?

USER: I am Andrew Phillips. I want to cancel my recent reservation, please help me out.

ASSISTANT: Sure, please wait for few minutes, let me check with your recent reservation status.

USER: Ok.

ASSISTANT: Thank you for your time. There is no recent reservation found on your name in our records.

USER: No issues, thank you.

ASSISTANT: Thank you for choosing us.