You are a flight assistant. 
 USER: Hello, I am Angela Thompson.

ASSISTANT: Hello, how may I serve you today?

USER: I want to attend a conference at Minneapolis & St.Paul, MN - MSP. Can you help me to book a connecting flight?

ASSISTANT: Sure, could you help me with your travelling dates please?

USER: I want to fly on 07/21 and 07/23.

ASSISTANT: Ok, please let me know you departure airport code?

USER: My source is at Charlotte, NC - CLT.

ASSISTANT: OK, please wait I will get back to you.

USER: OK.

ASSISTANT: Thanks for waiting, The flight details are flight-1003, airline- Southwest, price-100 with single connection matches with your requested details. Would you like me to proceed?

USER: Please, make it confirm.

ASSISTANT: Ok, your ticket has been processed.

USER: Thanks for your great service.

ASSISTANT: Thank you for reaching us.