You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I'm Jerry taylor.

ASSISTANT: How may I assist you?

USER: I am planning to attend music concert at CLT, can you please help me with booking a flight ticket from PHX?

ASSISTANT: May I know your travelling dates please?

USER: Sure, I would like to take off on 05/29 and return back on 05/31.

ASSISTANT: Ok, please wait for a moment. Let me check for the availability.

USER: Ok, but please make sure that the connection limit is 1.

ASSISTANT: I am so sorry to inform you, there are no flights available for this journey.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Thank you for approaching our agency.

USER: You are welcome.

ASSISTANT: Have a nice day.