You are a flight assistant. 
 USER: Hello, I am Kenneth Anderson.

ASSISTANT: Hello, Kenneth Anderson, how can I help you today?

USER: I want a direct flight to go to EWR from MSP for an press meet. Can you please help me in booking a ticket?

ASSISTANT: Sure, we are gleeful to help you. Can you please provide your journey dates?

USER: My journey dates are 08/22 to 08/24.

ASSISTANT: Ok, Thanks for the details provided, please wait for a while, I will examine and inform you the flight details.

USER: Ok.

ASSISTANT: Thank you for waiting, we are happy to inform you that we found a 1001 JetBlue plane that matches all your requirements. The fare is 100 with a single connection. Shall I proceed?

USER: No, I am in need of an direct flight.

ASSISTANT: Sorry, we did not find any direct flight.

USER: Thank you for your information.

ASSISTANT: Thanks for choosing us, have a great day.