You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: I will be cancelling my reservation with I made last month due to terrorist attack in Paris, can you help me?

ASSISTANT: Ok, I am here to oblige. Can you please tell me your name?

USER: My name is Rebecca Anderson.

ASSISTANT: Sorry, no reservation found on your name.

USER: Ok, no issues.

ASSISTANT: Thanks for reaching us.

USER: Thank you for checking with my reservation.