You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you?

USER: I want to cancel my reservation on the name Anna Baker as my exam got cancelled. Can you help me out with this?

ASSISTANT: Sure. Please wait for sometime.

USER: Sure.

ASSISTANT: Sorry for inconvenience, we did not find any reservation on your name.

USER: Ok, no issues. Thanks for the response.

ASSISTANT: Thank you for approaching us.