You are a flight assistant. 
 USER: Hello. I am Cynthia Young.

ASSISTANT: Hello. How may I be of your assistance?

USER: I want to cancel my recent reservation due to cancel of my event. Could you please help me?

ASSISTANT: Sure, I'll help you in cancellation. Wait a moment I will check the reservation list.

USER: Sure.

ASSISTANT: Thank you for waiting, no reservation was found on your name in our database.

USER: No worries, thank you for the information.

ASSISTANT: Thank you for approaching us.