You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I best serve you now?

USER: I am looking for a flight from OAK to MCO, can you please help me in booking?

ASSISTANT: Sure, will you mention your travelling dates please?

USER: I will start my journey on May 18 and return back on May 20.

ASSISTANT: Can you help me to provide you with a connection if you need?

USER: I prefer to travel in a connecting flight.

ASSISTANT: May I know your name please?

USER: My name is Sharon Hall.

ASSISTANT: Would you like to avail any benefits for the comfort of your journey?

USER: I don't have any specification.

ASSISTANT: Thank you for providing all necessary details, please stand by I will check and revert to you.

USER: Sure, I will wait for your response.

ASSISTANT: Thank you for waiting, we found an economy class ticket providing by Delta airline with the flight number-1022 and the fare 100.

USER: Please proceed.

ASSISTANT: Your flight booking is confirmed and ticket has been emailed.

USER: Tank you for your service.

ASSISTANT: It's pleasure to serve you.