You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you?

USER: Due to some health issue, I want to cancel my recent reservation. Can you please help me with this?

ASSISTANT: Sure, may I know your name please?

USER: Sure, I am Jessica Jackson.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: I have found your flight reservation and successfully cancelled it.

USER: Ok, Thank you.

ASSISTANT: Thank you.