You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I be at your service?

USER: Can you please help me to book a flight from CLT to AUS?

ASSISTANT: Sure, please share me your trip dates.

USER: I want to depart on May 20 and need to return on May 22.

ASSISTANT: Do you need direct flight or connecting flight?

USER: I need a connecting flight.

ASSISTANT:  If you can help me with your name, I can begin looking up for the availability of flights.

USER: Patricia Walker here.

ASSISTANT: May I know if you prefer to have any other comforts in your journey?

USER: I do not have any other specifications.

ASSISTANT: There is a connecting flight 1006 in Frontier airlines at the price of 100 with economy class. Shall I proceed?

USER: Ok, please proceed.

ASSISTANT: Your ticket has been reserved.

USER: Thank you.

ASSISTANT: Thank you for choosing us.