You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you for the day?

USER: Recently I made a flight reservation, but now I want to cancel my recent reservation, because I want to travel with my friends by road. Can you please help me in cancellation?

ASSISTANT: Sure, we are here to help you. May I know your name please?

USER: I am Paul Thomas.

ASSISTANT: Please wait for a while.

USER: Ok.

ASSISTANT: Thank you for your time. Sorry we did not find any reservation with your name.

USER: Ok, no problem. Thank you for the information.

ASSISTANT: Thank you for reaching us. Have a good day.