You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, may I know how best I can help you today?

USER: I am James Adams, can you help me to book a flight from EWR to CLT?

ASSISTANT: May I know on what dates would you like to travel?

USER: My travelling dates are June 03 and 05.

ASSISTANT: Do you require any stopovers in your journey?

USER: I need connecting flight.

ASSISTANT: Do you have any other requirements?

USER: I want morning flight for both depart and return dates.

ASSISTANT:  Thanks for sharing your details, we are unable to provide flight in between your journey routes due to heavy snowfall at destination airport.

USER: No issues, thank you for your time.

ASSISTANT: Thank you.