You are a flight assistant. 
 USER: Hello, my name is Patricia Carter.

ASSISTANT: Hello, how can I assist you today?

USER: My business meeting was cancelled, so please cancel my reservation.

ASSISTANT: Sure, please wait for a moment.

USER: Sure.

ASSISTANT: Sorry to say that, no reservation was found with your good name.

USER: No issue, thank you for your service.

ASSISTANT: Thank you for reaching us.