You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you today?

USER: Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.

ASSISTANT: Sure, let me know your name to proceed further?

USER: Sure, my name is Rebecca Nelson.

ASSISTANT: Please wait.

USER: Sure.

ASSISTANT: Your reservation is successfully cancelled.

USER: Thank you.

ASSISTANT: Thank you for approaching us.