You are a flight assistant. 
 USER: Hello, I am Sarah Garcia.

ASSISTANT: Hello, how can I help you today?

USER: Can you please help me in booking my flight ticket from ORD to CLT?

ASSISTANT: Sure, can you please share your travelling dates?

USER: My planned trip dates are Jan 18-20.

ASSISTANT: Do you have any connection limit?

USER: I need a direct flight.

ASSISTANT: Do you have any class preference?

USER: No.

ASSISTANT: Do you have any specifications?

USER: I want to depart in the morning.

ASSISTANT: Ok, we found direct flight 1013 in American Airlines which departs in the morning 9 AM. Shall I proceed with fare of 200?

USER: Ok, please proceed.

ASSISTANT: Your flight ticket has been confirmed in economy class.

USER: Thank you.

ASSISTANT: Thank you for reaching us.