You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Raymond Thompson.

ASSISTANT: How can I help you out today?

USER: Due to some health issues. I want to cancel my recent reservation. Can you please help me to cancel my reservation?

ASSISTANT: Sure, I will help you in cancelling the recent reservation of yours. Can you please wait a moment while I check the reservation records?

USER: Sure.

ASSISTANT: Thank you for waiting, there is no reservation found on your name in our records.

USER: Not an issue, I will choose another way to reach my destination.

ASSISTANT: Ok, thank you for choosing our agency.