You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I guide you for the day?

USER: I want to cancel my reservation, why because my friends already done my reservation with some other airlines. So could you please help me out?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Can you please mention your name?

USER: Sure, my name is George Moore.

ASSISTANT: Please, wait for a while. let me check.

USER: Sure.

ASSISTANT: Sorry, no reservation found with your name.

USER: Ok, no issue. Thanks for your help.

ASSISTANT: Thank you for choosing us.