You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Amanda Thomas.

ASSISTANT: How can I assist you?

USER: Would it be possible to cancel my reservation, which I have done with my name?

ASSISTANT: Yes, please wait a minute.

USER: Ok.

ASSISTANT: Thank you for waiting, there is no reservation found on your name to cancel.

USER: That's ok, thank you for the response.

ASSISTANT: Thank you for availing us.