You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Dorothy Davis.

ASSISTANT: How may I assist you?

USER: Do you have any direct flight from MCO to JFK?

ASSISTANT: Sure, I am here to help you out. May I know your travelling dates please?

USER: My travelling dates are 03/25 and 03/27.

ASSISTANT: Wait a moment please.

USER: Sure.

ASSISTANT: Southwest airlines is available in you route with the ticket fare of 200, shall I proceed with the booking?

USER: You can proceed.

ASSISTANT: Your ticket is booked with the flight-1000.

USER: Thanks for your help.

ASSISTANT: Thank you for reaching us.