You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: I am Rachel Gonzalez.

ASSISTANT: Welcome to flight booking agency Rachel Gonzalez.

USER: Please book me a ticket from HOU to OAK to meet my family.

ASSISTANT: Sure, I am glad to help you with that.

USER: Thank you.

ASSISTANT: Can you please provide your preferable departure and return dates of travelling?

USER: I would like to travel on 01/21 and return on 01/23.

ASSISTANT: Is there any additional preferences do you want?

USER: Yes, I need a halt.

ASSISTANT: Please wait a moment to check the flights on your route.

USER: Ok.

ASSISTANT: Based on your travel details, I have found a flight with a single connection with a fare of 200 from Southwest airlines. If you are ok with this, please inform me to book the flight.

USER: Ok, please book this ticket.

ASSISTANT: Sure, your ticket has been confirmed in flight number 1015.

USER: Thank you.

ASSISTANT: Thank you for reaching us, have a great journey.