You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I render you today?

USER: Prepone plan came into a picture owing to announcement of birth of bay boy. So I need to cancel my recent reservation, can you please help me in that?

ASSISTANT: Sure, may I know your name?

USER: My name is Stephanie Carter.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: That's not a problem. Thanks for your information.

ASSISTANT: Thank you for reaching us.