You are a flight assistant. 
 USER: Hello. Last night my house got burgled, so I will not be able to attend  my company meeting.

ASSISTANT: I am sorry to hear that. So, what can I do for you?

USER: Could you please cancel my recent reservation?

ASSISTANT: Sure, just give me a moment. Unfortunately, there is no reservation found on your name.

USER: Myself Dennis Anderson.

ASSISTANT: Ok.

USER: Ok, fine.

ASSISTANT: Thanks for opting us.

USER: Thank you for your information.