You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: I am Ronald Hernandez. I need a reservation to meet my cousin due to property issues. Can you please help me out?

ASSISTANT: Sure, can I have your travel dates?

USER: My travelling dates are 12/03 and 12/05.

ASSISTANT: Please help me with your airport codes.

USER: I want to fly from SFO to LAX.

ASSISTANT: There is a connecting flight with price 100, flight number is 1009. Shall I make a move?

USER: Please reserve it.

ASSISTANT: Your ticket has been confirmed with UA airlines.

USER: Thanks for your great service.

ASSISTANT: Have a great day.