You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Richard Lewis.

ASSISTANT: How can I help you?

USER: I planned a trip to Oakland OAK this weekend, so I want to book a ticket from Phoenix PHX. Can you help me?

ASSISTANT: Can you please tell your travelling dates?

USER: My departure date is on 02/16 and return on 02/18.

ASSISTANT: AA airline is available with 1 connection and ticket price is just 100. Shall I proceed with booking?

USER: Please proceed for booking.

ASSISTANT: Your reservation is confirmed with flight 1003.

USER: Thank you for your help.

ASSISTANT: Thank you and have a nice day.