You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. May I know your name please?

USER: I am Virginia Walker.

ASSISTANT: Ok, can you please tell me for what help you approach us?

USER: My health is not good, so I am not interested to go for a vacation. Can you cancel my reservation?

ASSISTANT: Sure. No reservation is found as per your your details.

USER: No issues. Thank you for your information.

ASSISTANT: You are welcome. Get well soon.