You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, How exactly I can serve you the best today?

USER: I am planning to visit the talking sticks resort arena which is located in Phoenix, PHX. Can you help me to book a flight ticket?

ASSISTANT: Sure, I am gleeful to assist you. When are you planning to go and return back from your journey?

USER: My travel dates are Apr 09 and 11.

ASSISTANT: Can you please provide your take off airport code?

USER: I want to take off from Austin, AUS.

ASSISTANT: Do you need any layover in between journey?

USER: Yes, I need a layover in my journey.

ASSISTANT: May I know your good name please?

USER: Melissa Edwards here.

ASSISTANT: Is there any another specifications on your trip, so that I can arrange like that only.

USER: No.

ASSISTANT: Give me a minute, I will check and let you know the flight availability.

USER: Sure, take your time.

ASSISTANT: Thank you for your time, we have found a Southwest airline, flight number-1006, connections-1 and ticket-100. Shall I reserve a ticket for this airline?

USER: Please proceed with the booking.

ASSISTANT: Sure, a seat has been reserved successfully for a economy class flight.

USER: Thanks for your excellent customer service.

ASSISTANT: My pleasure, thank you for connecting with our agency.