You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: I am Michelle Johnson.

ASSISTANT: Yes, Johnson.

USER: Can you help me in booking from JFK to AUS? My travelling dates are 04/01 to 04/03.

ASSISTANT: Ok, please wait.

USER: I need a direct flight in my journey. Sure, I will be waiting.

ASSISTANT: JetBlue airlines is having a flight with travel charge of 200, shall I proceed booking?

USER: You can book it.

ASSISTANT: Your ticket has been booked with flight-1001, have a safe journey.

USER: Thank you.

ASSISTANT: Thank you for reaching us.