You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you today?

USER: Can you please help me with booking a flight ticket from PHL to ORD?

ASSISTANT: Sure, may I know on which dates you are willing to travel?

USER: My travel dates are Sept 09 and 11.

ASSISTANT: For further proceeding, may I know your good name?

USER: My name is Nicole Brown.

ASSISTANT: Would you comfortable with direct flight or connecting flight?

USER: I need a connecting flight.

ASSISTANT: Do you have any time preference for depart and return.

USER: No.

ASSISTANT: Southwest airline is providing a connecting flight of fare 300 with economy class, shall I proceed for booking?

USER: You can proceed with booking.

ASSISTANT: Your ticket has been confirmed with flight number 1016.

USER: Thanks for the help.

ASSISTANT: Thank you for reaching us.