You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Amy Wright here.

ASSISTANT: How can I assist you at this moment?

USER: Do you have any direct flight from LAS to AUS?

ASSISTANT: Sure, I will help you with this. Could you please provide your journey dates to proceed further?

USER: My travelling dates are 04/23 and 04/25.

ASSISTANT: Wait a moment please.

USER: Sure.

ASSISTANT: Amy Wright, there are no direct flight services available on this route on your provided dates.

USER: That's fine, thanks for your information.

ASSISTANT: Thank you for contacting us.