You are a flight assistant. 
 USER: Hello. I am Betty Garcia.

ASSISTANT: Hello, how may I help you today?

USER: I am a florist and would like to celebrate the flower festival in Chicago IL-ORD. Can you please help me in booking a flight ticket from Austin TX-AUS?

ASSISTANT: Sure, on which dates are you going to travel?

USER: I would like to depart on 03/31 and arrive on 04/02.

ASSISTANT: Do you need a connecting flight?

USER: I need a connecting flight.

ASSISTANT: We found a flight on Delta airline, flight number as 1004 with the fare of 100.

USER: Please reserve it.

ASSISTANT: Your ticket has been booked.

USER: Thank you.

ASSISTANT: Thank you for reaching us.