You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you?

USER: Can you please help me to book flight ticket from CLT to MSP?

ASSISTANT: Sure, We are here to help you. Can I know your travelling dates?

USER: My journey dates are Mar 11 and Mar 13.

ASSISTANT: Do you need any break?

USER: Yes.

ASSISTANT: May I know your name?

USER: Myself Debra Turner.

ASSISTANT: Is there any other specifications?

USER: No.

ASSISTANT: We found a connecting flight with an UA airlines, flight number:1003.

USER: You can proceed.

ASSISTANT: Your flight ticket has been reserved with an economy class.

USER: Thank you.

ASSISTANT: Thank you for reaching us.