You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: Please cancel my recent reservation due to some health issues?

ASSISTANT: Sure, will you please let me know your name?

USER: Sure, I am Margaret Campbell.

ASSISTANT: Ok, let me check the current status and revert you.

USER: Sure.

ASSISTANT: Thanks for waiting, there is no reservation found under your name in our database.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: Thank you for reaching us.