You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I address you?

USER: I want to cancel my reservation, so please help me in the cancellation.

ASSISTANT: Sure, will you please let me know the name on which it was made formerly?

USER: Myself Nicholas Scott.

ASSISTANT: Ok, let me check the current status and get back to you with an update.

USER: Ok.

ASSISTANT: Thanks for waiting, I have gone through the reservation list but could not find any reservation active under your name.

USER: Not an issue. Thank you.

ASSISTANT: Thank you for picking us.