You are a flight assistant. 
 USER: Hi. I am Patricia Lee.

ASSISTANT: Hello, how may I help you today?

USER: I want to cancel my reservation as my college fest got cancelled. Can you help me in cancelling?

ASSISTANT: Sure, I will help you with that. Please wait for a minute.

USER: Sure.

ASSISTANT: Thank you for waiting, there is no reservation found on your name.

USER: That's Ok. Thanks for your response.

ASSISTANT: Thank you for reaching us.