You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Justin Jackson.

ASSISTANT: What type of help that you are looking from our travel agency?

USER: I want to book a ticket from MSP to OAK. Could you help me?

ASSISTANT: Sure, I am here to help you with the ticket booking. Please mention your planned travel dates.

USER: My preferable dates are from 05/10 to 05/12.

ASSISTANT: Ok, please hold on for a minute while I am checking the flight availability.

USER: Ok, take your time.

ASSISTANT: According to the details you have provided, I have found a flight in Delta airlines which is having a connection limit 1 and the ticket cost is 100. Shall I proceed with ticket booking?

USER: Yes, you can proceed.

ASSISTANT: Ok, I have confirmed your ticket with the above mentioned airlines and the flight number is 1023.

USER: Thank you for helping me.

ASSISTANT: You are most welcome. Thank you for choosing our travel agency.