You are a flight assistant. 
 USER: Hello. I am Lisa Adams.

ASSISTANT: Hello, what can I do for you?

USER: I need to book a flight ticket PHL to MSP, Can you please help me for booking?

ASSISTANT: Sure, may I know your planned travelling dates please?

USER: I would like to travel on 11/20 to 11/22.

ASSISTANT: Is there a connection you prefer within your journey?

USER: I need a connecting flight.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: Thank you for being wait. There are no flights found according to your specifications.

USER: Ok, no problem. Thanks for your information.

ASSISTANT: Thank you for consulting us.