You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: I just want to change my recent reservation, as my NBA play offs match has been postponed due to bad weather. Can you help me out?

ASSISTANT: Sure, may I Know your good name?

USER: I am Sarah Wright.

ASSISTANT: We found a reservation on your name, may I know your destination and origin airport codes?

USER: Sure, I will take off from PHX and land at JFK.

ASSISTANT: May I know your new trip dates?

USER: My preferable dates are 06/05 and 06/07.

ASSISTANT: We found a flight on your details with airline Frontier, flight number: 1021. May I book this ticket?

USER: Please proceed.

ASSISTANT: Your ticket has been booked.

USER: Thank you for your help.

ASSISTANT: Thanks for choosing us.