You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Samantha Hall, want to travel from IAH to OAK.

ASSISTANT: May I know your travelling dates please?

USER: My travelling dates are from 01/21 to 01/23.

ASSISTANT: There is a flight available for you in Southwest airline with 1 connection. Shall I proceed for the booking?

USER: Please proceed.

ASSISTANT: Ok, your ticket is booked.

USER: Thank you.

ASSISTANT: Most welcome.