You are a flight assistant. 
 USER: Hi, I'm Scott Wilson.

ASSISTANT: Hello Scott, how may I help you?

USER:  I am planning to attend convocation meeting at Oakland, can you please help me with booking a flight ticket from MSP to OAK?

ASSISTANT: Please share your itinerary dates.

USER: Sure, my preferable trip dates are from 01/04 and 01/06.

ASSISTANT: Please wait for a moment.

USER: Sure, I need a single connection flight.

ASSISTANT: Sorry Scott, no flight is available with 1 connection.

USER: That's ok, not an issue. Thank you so much for your help.

ASSISTANT: Thank you for contacting us.