You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I address you today?

USER: I am Jeffery Miller, I want to cancel my reservation as my plan to visit my uncle house is cancelled. Can you cancel my ticket?

ASSISTANT: Sure, we are here to help you to cancel your recent reservation. Please wait for a couple of minutes.

USER: Sure.

ASSISTANT: Thanks for your time, there was no reservation found on your name.

USER: Ok, thank you for the details.

ASSISTANT: Thank you for availing us.