You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I support you?

USER: Can you help me in booking my flight ticket from JFK to CLT?

ASSISTANT: Sure, on what dates will you be travelling?

USER: My trip dates will be Nov 13th to Nov 15th.

ASSISTANT: How many connections do you want?

USER: I prefer a connecting flight.

ASSISTANT: Is there any other requirements?

USER: No, I am flexible with any flight.

ASSISTANT: Ok, there is an American airline with flight number 1021 available for you on the requested dates and the fare is 200. Is that okay for you?

USER: You can proceed.

ASSISTANT: On what name you want me to make the reservation?

USER: I am Melissa Jackson.

ASSISTANT: Your reservation has been processed.

USER: Thank you.

ASSISTANT: Thank you for choosing us.