You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you out?

USER: I am Sarah Thompson. I want to book a ticket from CLT to IAD, can you help me?

ASSISTANT: Sure, I will help you in booking the ticket. May I know your travelling dates please?

USER: My travel dates are Mar 20 and Mar 22.

ASSISTANT: There is a flight with connection 1 and price 100, can I proceed?

USER: You can book it.

ASSISTANT: Ok, your ticket has been booked with flight number 1028.

USER: Thank you for booking.

ASSISTANT: Thank you for reaching us.