You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I want to cancel my recent reservation due to sudden postpone of my family trip dates. Can you help me in doing that?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: It will be helpful for me, If you share me your good name?

USER: Sure, I am Michael Adams.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Thanks for your time, there is no reservation found in your name to cancel.

USER: Ok, no issues. Thank you for your information.

ASSISTANT: Thank you for choosing us, Have a good day.