You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: Due to some business meeting, I am planning to cancel my reservation. Can you please help me for this?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Can I have your name to proceed further?

USER: Myself Michelle Allen.

ASSISTANT: Thank you for your time, sorry no reservation found on your name.

USER: Not a big deal, anyhow thank you very much for your kind information.

ASSISTANT: Thank you for opting us.