You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you?

USER: Can you aid me in booking a flight ticket from AUS to CLT?

ASSISTANT: Sure, I will help you. Please send your travelling dates.

USER: Sure, I would like to go on Sept 21st and return back on Sept 23rd.

ASSISTANT: Do you have any preferences?

USER: Ensure it is in the economy class.

ASSISTANT: May I know your name please?

USER: Myself Patrick Hall.

ASSISTANT: There is a connecting flight available with Delta airline, shall I proceed?

USER: Ok, please proceed for further.

ASSISTANT: Your booking is done with flight number 1001. Happy journey.

USER: Thank you for booking.

ASSISTANT: You are welcome, have a nice day.