You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Ryan young here.

ASSISTANT: How can I help you?

USER: I want to travel from EWR to AUS. Could you book my ticket?

ASSISTANT: Sure, may I know your journey dates please?

USER: My trip dates are 04/16 and 04/18.

ASSISTANT: Please wait for a minute.

USER: Sure.

ASSISTANT: I found a flight in AA airlines with price 200. Can I book the ticket for you?

USER: Please book my ticket.

ASSISTANT: Your ticket is confirmed and the flight number is 1012.

USER: Thank you.

ASSISTANT: Thank you for contacting us.