You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I be at your service?

USER: I am Robert Mitchell. I am planning to meet my nephew at Phoenix, PHX. Can you please book a ticket from Charlotte, CLT?

ASSISTANT: Sure, on which dates you are willing to travel?

USER: My planned dates are 01/10 to 01/12.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting, I found a direct flight to reach your destination. Shall I reserve?

USER: Don't proceed.

ASSISTANT: Ok.

USER: Thank you.

ASSISTANT: Thanks for connecting us.