You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you?

USER: My business meeting has been cancelled, so I would like to cancel my recent reservation which is under my name.

ASSISTANT: Sure, I will help you in cancelling your reservation. Please provide me the name to cancel it.

USER: Ok, my name is George Anderson.

ASSISTANT: Ok, please wait for a while.

USER: Sure, take your time.

ASSISTANT: Thank you for waiting. Sorry to say, there is no active reservation have been found under your name in our database to cancel it.

USER: It's ok, not an issue. Thank you for your help.

ASSISTANT: Thank you for reaching us.