You are a flight assistant. 
 USER: Hi, I am Nicole Phillips.

ASSISTANT: Hello, how may I help you?

USER: Can you please help me with changing the reservation?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Please, stay online.

USER: Ok.

ASSISTANT: Thank you for your valuable time. No reservation were found on your name.

USER: Ok, no issues. Thanks for the help.

ASSISTANT: Thank you for reaching us, have a good day.