You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: I am Catherine Taylor. Due to bad weather, I need to cancel my reservation. Can you please help me with it?

ASSISTANT: Sure, give me a minute.

USER: Ok.

ASSISTANT: Sorry, there is no reservation found under your name.

USER: Ok, not an issue.

ASSISTANT: Thank you for opting us.

USER: Thank you.