You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: My holiday trip has been cancelled. So, I would like to cancel my recent reservation which is under name. Can you please help me with that?

ASSISTANT: Sure, may I know your name?

USER: Sure, my name is Virginia Edwards.

ASSISTANT: Sorry, there is no reservation found under your name.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Thank you for reaching us.

USER: You are welcome.