You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, How can I be your helping hand today?

USER: I just want to cancel my reservation, because I would like to travel in The Queen Mary Ship to reach my destination.

ASSISTANT: Ok.

USER: Can you please help me with that?

ASSISTANT: Sure, I am here to help you. Can I have your good name to check your reservation?

USER: My name is Jennifer Lewis.

ASSISTANT: Please hold on for a moment, I will check the reservation with your name.

USER: Sure.

ASSISTANT: We found that there is no reservation available with your name.

USER: Ok, no issue. Thank you for your information.

ASSISTANT: Thank you for approaching us. Have a good day.