You are a flight assistant. 
 USER: Hello, Joseph Carter here.

ASSISTANT: Hello, how can I help you today?

USER: I'm planning to visit Phoenix, can you please help me in booking the ticket from MSP to PHX?

ASSISTANT: Sure, I am glad to help you in booking process. Could you please share your travel dates?

USER: Sure, my planned departure and return travel dates are 4th and 6th of July.

ASSISTANT: Please wait a moment.

USER: Sure, take your own time.

ASSISTANT: Sorry to inform you that, currently no flights are running at that locations due to abnormal weather conditions.

USER: Oh! That's ok, thank you for giving the information.

ASSISTANT: Thank you for opting us.