You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you today?

USER: Myself Jonathan Jones.

ASSISTANT: Thank you for providing your name.

USER: I met with an accident recently and now I am unable to travel, so I need to cancel my reservation. Can you help me with that?

ASSISTANT: Sure, please wait for a while I will check the reservation status on your name and revert to you.

USER: Ok.

ASSISTANT: Thank you for waiting, we hardly tried to find a reservation on your name, but there is no reservation found on your name.

USER: No problem, thank you for your information.

ASSISTANT: Thank you for reaching us.