You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I need a direct flight from CLT to DCA. Could you help me out?

ASSISTANT: Sure, can you please tell your travelling dates?

USER: My itinerary dates are 05/16 and 05/18.

ASSISTANT: For your destination I found a flight from AA airlines and ticket price is just 200 with 0 connection of flight. Shall I proceed with it?

USER: Go ahead to book my ticket.

ASSISTANT: Your reservation is confirmed with flight 1009.

USER: Thank you for assisting me.

ASSISTANT: Can you please tell your name?

USER: Timothy Adams here.

ASSISTANT: Thank you and have a nice day.