You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: I am Joshua Garcia. Can you reserve a seat from LAS to OAK, to meet my parents who are living in Oakland.

ASSISTANT: May I know your desired travel dates please?

USER: My trip dates are from 08/01 and 08/03. I am looking for a direct flight.

ASSISTANT: There is no reservation on your name in our database.

USER: It's ok, thanks for checking.

ASSISTANT: Thank you for reaching us.