You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Nicole Smith.

ASSISTANT: How can I assist you today?

USER: I am looking for a flight from PHL to EWR, can you please help me out?

ASSISTANT: Sure Smith, I will help you to book a flight. Can you please share me your travelling dates?

USER: My travelling dates are 05/07 and 05/09.

ASSISTANT: Please give me a moment.

USER: Ok, take your time.

ASSISTANT: Here, I found a direct flight for you.

USER: Please proceed for further.

ASSISTANT: Your ticket is booked with flight number 1010 and airline is Hawaiian.

USER: Thank you for booking.

ASSISTANT: Welcome,  have a safe flight. Thank you for choosing us.

USER: Welcome.