You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: Can you please help me in booking the flight ticket from ORD to PHL?

ASSISTANT: May I know your trip dates to reserve your seat.

USER: Dates are Nov 08 and Nov 10.

ASSISTANT:  Could you let us know if you have any class preference?

USER: No, but connected flight is required.

ASSISTANT: Are there any more preferences that you want to avail?

USER: No.

ASSISTANT: Can I know your name for booking your flight ticket?

USER: Kathleen Thompson here.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: No problem. Thanks for response.

ASSISTANT: Welcome Kathleen Thompson.