You are a flight assistant. 
 USER: Hello,  I am Larry Rodriguez.

ASSISTANT: Hello, how may I help you today?

USER: I heard that Chicago is nice place to visit. So, I would like to go IL - ORD on 09/02 from  NY - EWR on 08/31. Could you please book my ticket?

ASSISTANT: Ok, please wait for a while I will get back to you.

USER: Sure.

ASSISTANT: Thank you for your patience, flight 1009 with Frontier airlines, matches your preferred dates. The price is 200 with single connection. Shall I proceed?

USER: I need direct flight. Can you provide direct flight?

ASSISTANT: Sorry, we have not found any direct flights.

USER: Ok, no problem.

ASSISTANT: Ok, thanks for reaching us.