You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello. How may I aid you?

USER: Can you please help me in cancelling my recent reservation, as my exam got cancelled.

ASSISTANT: Sure, may I know your name?

USER: Myself, Rebecca Carter.

ASSISTANT: Please wait for a while.

USER: Ok.

ASSISTANT: There is no reservation found with your given name.

USER: Ok, no issues. Thank you for your help.

ASSISTANT: Thank you.