You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I be your helping hand today?

USER: Can you please help me with cancelling my recent reservation?

ASSISTANT: Sure, I am here to help you with cancellation.

USER: Ok.

ASSISTANT: In which name, your reservation has been done earlier?

USER: My name is Jason Walker.

ASSISTANT: Ok, please wait for a while.

USER: Ok.

ASSISTANT: Sorry to inform you that, there was no reservation found on your name to cancel it.

USER: That's ok, thank you.

ASSISTANT: Thank you for reaching us.