You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: I am James Mitchell.

ASSISTANT: Welcome to flight booking agency James.

USER: I want to book a ticket from DCA to MSP to meet my grandparents.

ASSISTANT: Ok, may I know your preferable dates of travelling?

USER: I am departing on 09/15 and return on 09/17.

ASSISTANT: Ok, please wait a moment to check the flights.

USER: Sure.

ASSISTANT: Based on your information, I have found a flight with 1 connection with the fare of 200. Is it ok for you?

USER: Please proceed for booking.

ASSISTANT: Ok, your ticket has been booked with flight number 1027.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us, have a great journey.