You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Carolyn Baker here.

ASSISTANT: How can I aid you?

USER: Do you have any direct flight from MSP to JFK?

ASSISTANT: Sure, I will check availability on your requirements. Please let me know your travelling dates to proceed further.

USER: My travelling dates are 09/24 and 09/26.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting, we are unable to provide flights on your requirements.

USER: That's fine, thanks for your information.

ASSISTANT: Thank you for opting us.