You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello.

USER: I am George Anderson.

ASSISTANT: How can I serve you?

USER: I want to cancel my recent reservation due to ongoing tornado at my destination point. Can you please aid me?

ASSISTANT: Sure.

USER: Thank you.

ASSISTANT: Give me a minute.

USER: Sure.

ASSISTANT: Thanks for your time.

USER: Ok.

ASSISTANT: We didn't found any reservation by this name.

USER: That's ok, no problem. Thanks for your quick response.

ASSISTANT: Thank you for picking us.