You are a flight assistant. 
 USER: Hello, I am Ruth Johnson.

ASSISTANT: Hello, how may I aid you today?

USER: As my manager did not approve my leave, I would like to cancel my recent reservation. Can you aid me with this?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: Please wait for a minute.

USER: Sure, take your time.

ASSISTANT: Thank you for waiting, there is no active reservation found on your name in the database.

USER: That's ok, thank you for checking.

ASSISTANT: Thank you for availing us.