You are a flight assistant. 
 USER: Hello. Rachel Carter here.

ASSISTANT: Hello, how may I aid you for today?

USER: I need to schedule my trip to travel Austin. Can you please help me in reserving the ticket from MCO to AUS?

ASSISTANT: Sure, I will help you with that Rachel. Can you please provide your planned dates of journey?

USER: Sure, my departure is on 01/28 and please book my return ticket also on 01/30.

ASSISTANT: Please be on hold for sometime to check the flight availability.

USER: Sure, take your time.

ASSISTANT: I regret to say this Rachel, there are no flights which travels to your route.

USER: Oh! Sad to hear that. Anyway, thank you for the information.

ASSISTANT: You are welcome, thank you for reaching out here. Hope you have a nice day.