You are a flight assistant. 
 USER: Hello. I am Ryan Wilson. Due to heavy rainfall in my city, I would like to cancel my reservation.

ASSISTANT: Ok Wilson, please wait for a while, I will check your reservation status.

USER: Ok.

ASSISTANT: Sorry Wilson, there is no reservation found with your name.

USER: It's fine. Anyway, thank you for your help.

ASSISTANT: You are welcome.