You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: Could you please check the flight availability in normal cost airline?

ASSISTANT: Yes, can you tell me your dates of travel?

USER: My travel dates are Aug 07 and Aug 09.

ASSISTANT: Can I know your nearest airport codes?

USER: I am heading to IAD from OAK.

ASSISTANT: Do you have any other preferences?

USER: I need a connecting flight.

ASSISTANT: Give me a moment.

USER: Sure.

ASSISTANT: Sorry to inform you that there are no flights found on your requested dates.

USER: Not a problem, thank you for the information.

ASSISTANT: Can I know your name?

USER: My name is George Nelson.

ASSISTANT: Thank you for contacting us.