You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Janet Evans.

ASSISTANT: How may I assist you?

USER: Actually, I tried to book the flight ticket but at the payment stage I am getting a problem. Can you please help me to book a flight ticket from CLT to JFK?

ASSISTANT: Sure, I am here to help you out. May I know your travelling dates please?

USER: Thanks, my trip dates are from 08/12 to 08/14.

ASSISTANT: Wait a moment please.

USER: Sure, take your time.

ASSISTANT: Hawaiian airlines is available in your route with the ticket fare of 100, shall I proceed with the booking?

USER: Please proceed with the booking.

ASSISTANT: Your ticket is booked with the flight-1010.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.