You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Stephanie Scott.

ASSISTANT: How can I aid you?

USER: I would like to book a flight ticket from AUS to EWR. Could you help me out?

ASSISTANT: Sure. Can I know your travelling dates?

USER: My preferable dates are from 07/03 to 07/05.

ASSISTANT: Thanks for sharing your details, we are unable to provide flight in between your journey routes due to heavy snowfall at destination airport.

USER: That's ok.

ASSISTANT: Thank you for choosing us.

USER: Thank you for your help.