You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you today?

USER: I am Angela King, can you help me to cancel my reservation?

ASSISTANT: Sure, please wait for a minute.

USER: Sure, take your time.

ASSISTANT: Thanks for your waiting, I could not find any reservation with your name.

USER: No issues, thank you for your time.

ASSISTANT: My pleasure.