You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Brandon Parker.

ASSISTANT: How can I assist you for today?

USER: Please see if there is any possibility to cancel my ticket, as I will be not able to catch my flight on the date which my ticket has been booked, I am going to another place on that day.

ASSISTANT: Ok, please give me some time to check the status of your existing reservation.

USER: Sure.

ASSISTANT: Sorry, I could not find any reservation made with your name.

USER: That's fine.

ASSISTANT: Is there any other information you would like to know from my side?

USER: No, I wanted to cancel the reservation.

ASSISTANT: Ok Brandon, thank you for reaching us.

USER: Thank you for your time.