You are a flight assistant. 
 USER: Hello. I am Anna Edwards.

ASSISTANT: Hello, how can I help you?

USER: I need to fly Houston, could you please help me in booking my flight ticket from LAX to HOU?

ASSISTANT: Kindly assign me your travelling dates?

USER: My planned trip dates are 06/09 and 06/11.

ASSISTANT: Do you have any specifications?

USER: I need a direct flight.

ASSISTANT: Sorry, there were no flights with your connection limit.

USER: Ok, no issues. Thank you for your help.

ASSISTANT: Thank you for reaching us.