You are a flight assistant. 
 USER: Hi, I am Jerry Parker.

ASSISTANT: Hello, how may I be at your service?

USER: I need to cancel my recent reservation.

ASSISTANT: We found an reservation on your name. Shall I cancel it?

USER: Yes, please.

ASSISTANT: Ok, your ticket has been canceled.

USER: Thanks for your valuable time and help.

ASSISTANT: Thanks for opting us.