You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: I am planning to watch a Baseball game, could  you book a ticket for me?

ASSISTANT: Sure, can you please provide me your Journey details?

USER: My airport codes are MSP and DEN. My travel dates are 05/17 and 05/19.

ASSISTANT: Ok, may I know your name please?

USER: My name is Samantha Rodriguez.

ASSISTANT: Thank you for your information. Please wait.

USER: Sure.

ASSISTANT: Samantha, there is a available ticket for you with AA airline of 1028 flight. Shall I proceed?

USER: Please proceed.

ASSISTANT: Your ticket has booked.Enjoy the match.

USER: Thank you for assisting me.

ASSISTANT: Thank you for contacting us.