You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Kathleen King.

ASSISTANT: Hello Kathleen. What kind of help expecting from us?

USER: Please help me in cancellation of my ticket, as I have an important meeting with my family friends.

ASSISTANT: Sure Kathleen. Give me a minute.

USER: Ok.

ASSISTANT: Sorry, there is no flight on your requested dates. No reservation on your name.

USER: That's ok, no issues. Thank you for your information.

ASSISTANT: You are welcome.