You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I aid you?

USER: I want to book a flight ticket to my father in the name of James Gonzalez, can you help me with this?

ASSISTANT: Sure, I am at your service? Please provide me the travelling details?

USER: He is heading from Chicago, IL - ORD to Phoenix, AZ - PHX on the dates of 04/27 to 04/29 with the direct connection.

ASSISTANT: Give me a moment, I will check and revert to you?

USER: OK.

ASSISTANT: Thanks for waiting, But there a flight with single connection.

USER: Ok, do not proceed for booking.

ASSISTANT: Ok, thanks for reaching us.

USER: Thank you.