You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: Can you help me to book a connecting flight?

ASSISTANT: Can I know your name for booking your flight ticket?

USER: My name is James Jackson.

ASSISTANT: Do you need a normal cost airline and low cost airline?

USER: No.

ASSISTANT: May I know your itinerary dates please?

USER: My travelling dates are Nov 11 and 13.

ASSISTANT: Please let me know if you have any other specifications.

USER: I did not have any requirements.

ASSISTANT: May I know your airport codes?

USER: I am planning to travel from PHX to DTW.

ASSISTANT: Please wait a moment.

USER: Ok.

ASSISTANT: Sorry, no flight is running on your route.

USER: No issues, thank you for your time.

ASSISTANT: Thanks for choosing us.