You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Richard King.

ASSISTANT: How may I help you?

USER: I need a flight ticket from MSP to IAD to attend a meeting, can you please help me in that one?

ASSISTANT: Tell me your travel dates please?

USER: Thank you and my travel dates are 09/11 and arrival back on 09/13.

ASSISTANT: Thanks for your patience. I have found UA airlines which flies with one connection.

USER: I am with the connection, please proceed with booking.

ASSISTANT: Sure, I have confirmed your flight ticket.

USER: Than you for your help in my flight ticket booking.

ASSISTANT: Thank you.

USER: You are most welcome.