You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you?

USER: Can you help me cancel my reservation which was made on the name of Nicholas Robinson as my interview got cancelled?

ASSISTANT: Sure, please wait for a while.

USER: Sure.

ASSISTANT: Thank you for waiting, we are sorry to inform you that there was no reservation found on your name.

USER: It's ok, thank you for the response.

ASSISTANT: Thank you for connecting with us.