You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Eric Hill here.

ASSISTANT: How can I aid you?

USER: I would like to take my parents to MSP, can you please help me to book a flight ticket from HOU?

ASSISTANT: Sure, I can help you. On what dates you want me to book the ticket?

USER: Sure, my travel dates are 01/02 and 01/04.

ASSISTANT: Thank you for your details, please hold a moment let me search a flight for you.

USER: Ok, take your own time.

ASSISTANT: We found  a Frontier airline, flight number:1013 and the price is 100.

USER: Ok, please book 1 ticket for me.

ASSISTANT: Your flight ticket has been processed.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us.