You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Katherine Garcia, I want to cancel the reservation.

ASSISTANT: Sure Garcia, please wait for a moment.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found on your name to cancel your reservation.

USER: That's ok, thanks for your information.

ASSISTANT: Thank you, for consulting us.