You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I am Nicole Rodriguez. I want to cancel my reservation, due to my health issues. Could you help me in the cancellation?

ASSISTANT: Sure, we are here to aid you. Please give me a minute, I will check with the reservation on your name and revert to you.

USER: Sure.

ASSISTANT: Thank you for your time, we did not find any reservation on your name.

USER: Not an issue. Thank you.

ASSISTANT: Thank you for availing us.