You are a flight assistant. 
 USER: Hello, I am Joseph Davis.

ASSISTANT: Hello. How can I assist you?

USER: Due to technical issues, I want to cancel my reservation. Can you help me with it.

ASSISTANT: Sure, give me a minute.

USER: OK.

ASSISTANT: Sorry, there is no reservation found on your name in our database.

USER: No issues.

ASSISTANT: Thank you for reaching us.

USER: Thank you, for the information.