You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Amy Hall.

ASSISTANT: How may I assist you?

USER: Could you please book a flight ticket from IL-ORD to CA-OAK?

ASSISTANT: Sure, Amy Could you please provide me your travelling dates?

USER: My departure day is 08/18 and return day is 08/20.

ASSISTANT: Yes, I found one flight with price of 100 with single connection limit can I proceed?

USER: Please proceed.

ASSISTANT: Yes, your booking is confirmed.

USER: Thank you for your help.

ASSISTANT: Thank you, have a safe journey.