You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello,.

USER: I am Jacob Anderson.

ASSISTANT: How can I render you today?

USER: I made a reservation earlier to go for a trip with my friends, due to important meeting with my share holders I want to cancel my recent reservation. Can you please help me out?

ASSISTANT: Sure, we are here to help you. Please, wait for a while.

USER: Ok.

ASSISTANT: Thanks for waiting. Unfortunately, there is no reservation found on your name.

USER: No issues, thanks for your information.

ASSISTANT: Thank you for reaching us.