You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I guide you for the day?

USER: I am Elizabeth King. Please cancel my recent reservation. As budget was very high for our planned trip and we are not able to arrange our budget, so can you help me with this?

ASSISTANT: Ok, Elizabeth King. Hold on for a moment till I check with your previous booking.

USER: Sure.

ASSISTANT: Elizabeth King, I could not find any reservation by your name in our data base.

USER: Ok, no problem. Thanks for your information.

ASSISTANT: Thank you for reaching our agency, have a great day.