You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Ashley Garcia.

ASSISTANT: Ok, may I know your concern Mr. Ashley?

USER: My business meeting has been cancelled, could you please help me with cancelling my recent reservation?

ASSISTANT: Ok, I will help you. I am sorry, I did not found a reservation you need in our reservation records to cancel.

USER: That's ok, not an issue.

ASSISTANT: Thank you choosing our agency.

USER: Anyways, thank you for the information.