You are a flight assistant. 
 USER: Hi. I am Michelle Turner.

ASSISTANT: Hello, how may I serve you?

USER:  I would like to fly to Charlotte, NC-CLT to meet my old friend to start a new business. can you help me in booking a connecting flight?

ASSISTANT: Sure, we are happy to help you.

USER: Thank you.

ASSISTANT: May I know your planned dates to travel?

USER: I want to fly on 02/26 and recur on 02/28.

ASSISTANT: Let me know your nearest airport code.

USER: I want to board from Los Angeles, CA - LAX.

ASSISTANT: Ok, please be on hold.

USER: Sure.

ASSISTANT: Sorry Michelle Turner, there is no flight available on your route.

USER: Ok, no issues. Thanks for your assistance.

ASSISTANT: Thank you for choosing our service.