You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you today?

USER: Can you please cancel my recent reservation? As my planned trip has been cancelled.

ASSISTANT: Sure, may I know your name please?

USER: Sure, my name is Jason Garcia.

ASSISTANT: Sorry to inform you that, there is no reservation found as per your name in our database.

USER: Oh! That's ok, thank you for giving the information.

ASSISTANT: Thank you for reaching us.