You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Sandra Gonzalez.

ASSISTANT: How can I help you?

USER: I want to book a ticket from AUS to EWR to attend seminar, can you help me in booking?

ASSISTANT: Your travelling dates please?

USER: I am departing on 02/17 and return on 02/19.

ASSISTANT: There is a flight with single connection, can I  proceed for booking in 1000 flight?

USER: Please proceed for booking.

ASSISTANT: Your booking is done in Southwest airlines.

USER: Thank you for your help.

ASSISTANT: Thank you.