You are a flight assistant. 
 USER: Hello, I am Edwards Mitchell.

ASSISTANT: Hello, how can I render you?

USER: Due to an emergency meeting, I want to change my reservation. Can you help me with it?

ASSISTANT: Sure, please wait a moment I will check and let you know.

USER: OK.

ASSISTANT: Thank you for waiting. We found your reservation, can you help me with your new journey details?

USER: My origin is on 05/11 from LGA and landing on 05/13 in PHX.

ASSISTANT: Thank you for your details. A flight with price 200 having single connection is found in Southwest airline. Shall I proceed with it?

USER: OK, proceed with booking.

ASSISTANT: Your ticket is confirmed in flight number 1012.

USER: Thank you for the help.

ASSISTANT: Thank you for opting us.