You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: I am Gregory Phillips. I want to make a reservation from DTW to AUS. Can you please help me with this?

ASSISTANT: Sure, may I know your travelling dates?

USER: Sure, my travelling dates are Sept 6 - Sept 8.

ASSISTANT: Do you need a direct flight?

USER: No, I need a connecting flight.

ASSISTANT: Sorry, we found a direct flight which does not match your request.

USER: Ok, not an issue. If return time is afternoon then proceed for booking.

ASSISTANT: Sure. Your ticket has been booked on AA airline, flight number as 1015 with the fare of 100.

USER: Thank you for the assistance.

ASSISTANT: Thank you for reaching our agency.