You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: Cancel my reservation with the name of Steven Phillips, as my vacation holidays has been cancelled.

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Please, wait a while.

USER: Ok.

ASSISTANT: Thanks for waiting. I did not any reservation on your name.

USER: No problem. Thank you for your response.

ASSISTANT: Thank you for approaching us.