You are a flight assistant. 
 USER: Hello, I am Paul Gonzalez.

ASSISTANT: Hello, how may I assist you today?

USER: Can you aid me in booking a flight ticket from IAD to BOS? Hello, are you there? Why are you delaying the process?

ASSISTANT: Sure, may I know your travelling dates?

USER: I am planning to start on Feb 26th and return back on Feb 28th.

ASSISTANT: Do you have any preferences?

USER: I need a stopover.

ASSISTANT: We found a flight on Delta airline, flight number 1023 with the fare of 100. Can I proceed?

USER: Yes, you can go ahead.

ASSISTANT: Your ticket has been booked.

USER: Thank you for the support.

ASSISTANT: Thank you for reaching us.

USER: You are welcome.