You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I aid you for today?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: I am here to help you about that, can you please let me know your name to check the reservation status?

USER: My name is Steven Phillips.

ASSISTANT: Please wait for a while to check in our booking list.

USER: Sure.

ASSISTANT: Sorry Steven Phillips, there is no active reservation under your name to cancel your reservation.

USER: Ok, No issues. Thank you.

ASSISTANT: You are welcome, thank you for reaching us.