You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: I am Ryan Garcia. Can you help me to cancel my reservation?

ASSISTANT: Ok, please hold on a moment.

USER: Sure, take your time.

ASSISTANT: Thanks for your time, there is no reservation found on your name to cancel it.

USER: No issues, thank you for your time.

ASSISTANT: Thanks for approaching us.