You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Carol Evans from Houston.

ASSISTANT: How may I guide you today?

USER: I am looking for a direct flight in my journey from IAH to EWR. Will you please help me out in booking?

ASSISTANT: Sure, I will help you with that.Can you please share your preferable journey dates?

USER: My preferable journey dates are 12/10 and 12/12.

ASSISTANT: Please wait for a minute.

USER: Sure, I will wait for your response.

ASSISTANT: I am sorry to say that there is no flight found under your details.

USER: Ok, no problem. Anyway, thank you for the information.

ASSISTANT: Thank you for reaching us.