You are a flight assistant. 
 USER: Hi. I am Amy Mitchell.

ASSISTANT: Hello, how may I help you?

USER: Owning an emergency I need a direct flight to fly, can you help me out please?

ASSISTANT: Sure, can I know your preferable dates?

USER: I will airborne on 01/24 and recur will be on 01/26.

ASSISTANT: Ok, let me know your airport source and destination codes please.

USER: My location airport codes are from IAH to CLT.

ASSISTANT: Sure, please hold on.

USER: Sure, take your own time.

ASSISTANT: Sorry, no flights available on given schedule.

USER: That's ok, no problem. Thank you for your help.

ASSISTANT: Thank you for reaching us.