You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I want to cancel my recently done reservation, because of cancellation of my business meeting.

ASSISTANT: Ok, may I know your name please?

USER: Sure, I'm Scott Hill here.

ASSISTANT: Sorry Scott, we did not found any reservation with your name to cancel.

USER: Oh! no problem.

ASSISTANT: Thank you for approaching us.

USER: Thank you for your information.

ASSISTANT: My pleasure.