You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: Myself Patricia Nelson. For some issues I want to cancel my reservation, can you please help me with it?

ASSISTANT: Sure, please allow me a moment while I check for the previous reservation in our data base.

USER: Sure.

ASSISTANT: Your patience is greatly appreciated. Patricia, there is no reservation found under your name.

USER: It's ok. Thank you for the information.

ASSISTANT: You are welcome. Thank you for contacting us.