You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist  you now?

USER: I want to cancel my recent reservation, can you please help me?

ASSISTANT: Sure, I am happy to help you with that.  Can I have your good name to check your reservation status?

USER: Myself Larry Taylor.

ASSISTANT: Ok, please be on hold for a moment.

USER: Sure, I will wait.

ASSISTANT: Sorry Larry Taylor, no reservation has found under your name to cancel.

USER: No issue, anyway thank you for checking.

ASSISTANT: Thank you for choosing us, have a good day.