You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I best assist you?

USER: Owing an emergency, I need a direct flight to Detroit please help me with booking.

ASSISTANT: Sure, I will help you. Can you please let me know your name?

USER: My travelling dates are from 04/14 to 04/16. I am Joshua Hill.

ASSISTANT: Can you please let me know your airport codes?

USER: Its from EWR to DTW.

ASSISTANT: Thanks for providing your details.

USER: Ok.

ASSISTANT: We found a flight with JetBlue airline and flight number is 1015. Fare is 200 having single connection. Shall I book it?

USER: I need a direct flight. Please do not proceed for booking.

ASSISTANT: Ok.

USER: Thank you.

ASSISTANT: Thank you for contacting us.