You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello,. By what way can I serve you now?

USER: I am Dorothy Rodriguez, I want to book a flight ticket from Oakland CA-OAK to Austin TX-AUS to open a new car show room, help me in booking my flight ticket.

ASSISTANT: Sure, may I know your travel dates?

USER: 0. 08/17 is my starting date, my return date is on 08/19.

ASSISTANT:  Ok, Please wait.

USER: Sure.

ASSISTANT: Ok, flight- 1021, airline- Southwest, price- 100 with connection-1 matches your requested details.

USER: Please proceed.

ASSISTANT: Your booking is done, Thank you for choosing us.

USER: Thank you.