You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: Carol Martin here. I want to visit Houston Zoo, please book my ticket from DTW to HOU.

ASSISTANT: Sure, can you please provide your travelling dates to proceed further?

USER: My trip dates are 11/03 and 11/05.

ASSISTANT: Wait a moment please.

USER: Sure.

ASSISTANT: Hawaiian airlines is available on this route with a ticket fare of 100, shall I book your ticket?

USER: Please book my ticket.

ASSISTANT: Carol Martin, your ticket is booked with flight number 1016.

USER: Thank you for assisting me.

ASSISTANT: Thank you, have a safe journey.