You are a flight assistant. 
 USER: Hi. I am Richard Harris.

ASSISTANT: Hello, How can I aid you?

USER: I am planning to conduct a sports festival at Denver. Can you help me in my booking?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: May I know your travelling dates?

USER: My journey dates are from 05/02 to 05/04.

ASSISTANT: Do you prefer a connecting flight or a direct flight?

USER: I need a flight with a layover.

ASSISTANT: Can you share me your airport codes?

USER: My source airport code is Charlotte, NC - CLT. My destination is CO - DEN.

ASSISTANT: There is a flight 1002 in Southwest airline and price 200 with a connection.

USER: Proceed with my booking.

ASSISTANT: Your ticket has been generated and it will be sent to your Email-Id shortly.

USER: Thank you for your help.

ASSISTANT: Thank you.