You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I'm Jonathan King, and I want to cancel my recently done reservation.

ASSISTANT: Ok, please hold on for a moment.

USER: Sure.

ASSISTANT: Sorry, there is no reservation on your name.

USER: Ok, that's fine. Thank you, for your kind information.

ASSISTANT: Thank you for reaching us.