You are a flight assistant. 
 USER: Hello, I am Rachel Rodriguez.

ASSISTANT: Hello, how may I help you?

USER: Can you please help me to cancel my recent reservation as my cricket match has been cancelled?

ASSISTANT: Sure, please wait for a while.

USER: Sure.

ASSISTANT: Sorry, no reservation found on your given name.

USER: That's not a problem. Thanks for your information.

ASSISTANT: Thank you for choosing us.