You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I guide you?

USER: Can you help me booking a flight ticket from OAK to PHL?

ASSISTANT: Sure. Can I know your travelling dates?

USER: I will start on 02/12 and return on 02/14.

ASSISTANT: Do you need any break?

USER: I need a break in my journey.

ASSISTANT:  Is there any other requirements for this trip to met with, so that I can find a suitable flight for your journey?

USER: I am looking for a business class flight.

ASSISTANT: May I know your name?

USER: I am Jennifer Williams.

ASSISTANT: We found a connecting flight with an AA airlines, flight number:1022. Can I reserve it?

USER: Please proceed with the booking.

ASSISTANT: Your flight ticket has been reserved with an business class.

USER: Thank you for your kind service.

ASSISTANT: Thank you for picking us.