You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Kenneth Garcia.

ASSISTANT: How can I help you today?

USER: I am planning to book a ticket from IAH to MCO. Can you please help me out ?

ASSISTANT: May I know your journey dates?

USER: I would like to travel on Sept 16 and return back on Sept 18.

ASSISTANT: Do you need any halt in between the journey?

USER: Yes, I am looking for a connecting flight.

ASSISTANT: Do you have any other requirements?

USER: No.

ASSISTANT: There is a direct flight in economy class. Can I proceed?

USER: That's fine, thank you for your service.

ASSISTANT: Thank you for opting us.