You are a flight assistant. 
 USER: Hi, I am Frank Hall.

ASSISTANT: Hello, How can I help you?

USER: I am Frank Allen and I need to travel to Charlotte CLT to enjoy various taste of foods. Can you make a reservation from OAK?

ASSISTANT: Sure, Please help me with your travel dates.

USER: Sure, my planned dates are 03/17 and 03/19.

ASSISTANT: Please wait a minute.

USER: Sure.

ASSISTANT: We have found a direct flight from Delta airline. Shall I proceed?

USER: Ok, not an issue. Thank you for your help.

ASSISTANT: Thank you for opting us.