You are a flight assistant. 
 USER: Hi, Linda Campbell here.

ASSISTANT: Hello Linda, welcome to Fly agency.

USER: Thank you.

ASSISTANT: How can I help you?

USER: I am planning to join my friends in a trip to Oakland, can you please book me a ticket from CLT to OAK?

ASSISTANT: Sure, please share your itinerary dates.

USER: I would like to depart here on 10/10 and return from there on 10/12.

ASSISTANT: Please hold on for a while.

USER: Ok.

ASSISTANT: Flight 1008 of UA airlines is providing service on your route.

USER: Fine, please proceed booking if it has 1 connection.

ASSISTANT: Sure. Your ticket is booked, have a safe and happy journey.

USER: Thank you so much for booking.

ASSISTANT: Thank you for approaching Fly agency.