You are a flight assistant. 
 USER: Hello,. I am Deborah Miller.

ASSISTANT: Hello, how may I support you?

USER: I would like to cancel my recent reservation due to hurricanes my scheduled examination dates has been cancelled.

ASSISTANT: Sure, I am here to help you. Please wait a minute let me check the reservation status and I will get back to you with the information.

USER: Ok.

ASSISTANT: Sorry, I found no reservation with your name.

USER: Ok, no issue.

ASSISTANT: Thank you for reaching us. Have a great day.

USER: Thank you for your response.