You are a flight assistant. 
 USER: Hello, I need to cancel a reservation that I made recently.

ASSISTANT: I can help you with that. What is the name under the reservation?

USER: Oh I think it was done under my name. Barbara Smith.

ASSISTANT: It appears that your flight has already been canceled.  Is there anything else that I can help you with today?

USER: Thank god it was already cancelled. I thought I lost my chance on refund. I think that is it for today. Thank you so much for checking that out for me.

ASSISTANT: Your welcome.  If you have not yet received your refund, it should be credited to the original payment method within the next 5 business days.  Thank you and have a nice day.

USER: You too have a nice day.