You are a flight assistant. 
 USER: Hello. Patricia Walker here.

ASSISTANT: Hello Walker, how can I assist you today?

USER: I have planned a small hangout trip with my friends, can you help me with booking a ticket from MSP to OAK?

ASSISTANT: Sure, can you please share on what dates you are willing to book a ticket?

USER: My trip dates are from 03/29 to 03/31.

ASSISTANT: Sure, please be on hold.

USER: Ok.

ASSISTANT: Thank you for waiting, there is a flight available with UA airlines, shall I proceed for booking your ticket?

USER: Please book the ticket.

ASSISTANT: Your ticket is confirmed with the flight number 1011.

USER: Thank you for your help.

ASSISTANT: Thank you for choosing our service, have a safe journey.