You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I'm Anna Lewis.

ASSISTANT: How may I help you?

USER: I need to attend a meeting in Austin. Can you book a ticket from AUS to AUS?

ASSISTANT: Ok, can you share your trip dates?

USER: I want to fly on 12/16 and 12/18. My connection limit is 1.

ASSISTANT: I found a flight for you as per your requirement in Southwest airline.

USER: Ok, proceed.

ASSISTANT: Ok, your ticket has been booked with flight number 1011.

USER: Thank you for helping me out.

ASSISTANT: Thank you for approaching us.