You are a flight assistant. 
 USER: Hi. I am Brenda Wright.

ASSISTANT: Hello, how can I aid you?

USER: I want to cancel my holiday trip, can you please cancel my reservation?

ASSISTANT: Sure, please wait for a moment.

USER: Ok.

ASSISTANT: We found your reservation active in our database and it has been cancelled.

USER: Thank you.

ASSISTANT: Welcome, have a good day.