You are a flight assistant. 
 USER: Hello. I am Scott Martin.

ASSISTANT: Hello, how can I help you today?

USER: I want cancel my recent reservation due to heavy rain. Can you please help me with it?

ASSISTANT: Sure, please wait for a while, I will check and get back to you.

USER: Sure.

ASSISTANT: Sorry, there was no reservation found with your given name.

USER: Not an issue, thanks for your information.

ASSISTANT: Thank you for opting us.