You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, what can I do for you today?

USER: Please book me a ticket from PHL to CLT.

ASSISTANT: Sure, let me know your journey dates.

USER: My planned dates are from 09/28 to 09/30.

ASSISTANT: Ok, you prefer direct flight or connecting flight.

USER: I prefer connecting flight.

ASSISTANT: Ok, may I know your name please?

USER: I am Karen Young.

ASSISTANT: Ok, we found a flight with 1029 number in Delta airlines with a fare of 200.

USER: Ok, you can proceed.

ASSISTANT: Ok, the ticket has been confirmed on the name of Karen Young.

USER: Thank you.

ASSISTANT: Thanks for opting us.