You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: I want to travel from CLT to AUS for my business meeting, can you please help me out with that?

ASSISTANT: Sure, may I know your name?

USER: Ok, my name is Matthew Perez.

ASSISTANT: When do you want to travel?

USER: My boarding is on May 04 and please book my return ticket on May 06.

ASSISTANT: Do you have any specifications?

USER: I will prefer single connection for my journey.

ASSISTANT: We found a economy class flight with United airlines, flight number: 1005. Shall I book this ticket?

USER: I am ok with this flight, you can proceed with booking now.

ASSISTANT: Your ticket has been reserved.

USER: Thank you for your assistance.

ASSISTANT: Thank you.

USER: Welcome.