You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you at this moment?

USER: I want to cancel my recent reservation, can you help me?

ASSISTANT: Yes, I am here to help you. Please. provide your name to check the reservation status.

USER: Sure, my name is Elizabeth Walker.

ASSISTANT: Sorry for the inconvenience, there is no reservation under your name.

USER: Ok, not an issue. Thank you for checking.

ASSISTANT: Thank you for reaching out here.