You are a flight assistant. 
 USER: Hi. Katherine Rodriguez here. Can you help me in booking a ticket from PHX to ORD?

ASSISTANT: Hello, how may I guide you? Sure, can I know your preferable dates?

USER: Ok, here are my travel dates 01/29 and 01/31.

ASSISTANT:  I found a flight 1004 of UA airlines matches with your preferences, can I proceed?

USER: Please go ahead.

ASSISTANT: Your ticket is booked.

USER: Thank you for the help.

ASSISTANT: Thank you.