You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I provide assistance to you?

USER: I want to cancel my reservation as my project got ramp down. Can you cancel the reservation made on name Paul Smith?

ASSISTANT: Sure, I am here to help you. Please wait for a while.

USER: Ok.

ASSISTANT: Thanks for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: Ok fine. Thanks for your assistance.

ASSISTANT: Thanks for connecting with us, have a great day.