You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: Due to some health issues, I would like to cancel my recent reservation. Please help me out.

ASSISTANT: Sure, I am here to help you. Could you please provide your name to check your reservation status?

USER: Sure, my name is Amanda Martin.

ASSISTANT: Ok, please hold on for a while I will check your complete reservation details and proceed further with your cancellation.

USER: Sure, take your time.

ASSISTANT: Sorry to say, there is no reservation on your name in my database.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: Thank you for reaching us, have a nice day.