You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you out?

USER: My name is Michelle Scott, I want to book a flight from Phoenix to participate in base ball game at Seattle. Can you book a flight for me?

ASSISTANT: Sure, I will help you in booking the ticket. May I know your travelling dates please?

USER: I will travel on Oct 9th and return on Oct 11.

ASSISTANT: Can I know your airport codes please?

USER: My source point is PHX and my destination is SEA. I need a connecting flight.

ASSISTANT: Sorry, there are no flights found.

USER: Thank you for the information.

ASSISTANT: Thank you for reaching us.