You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: Myself Jonathan Jones. I want to cancel my recent reservation, can you help me?

ASSISTANT: Sure, please wait a moment.

USER: Thank you. I will wait.

ASSISTANT: Sorry, there is no reservation on your name.

USER: That's ok, no problem. Thank you for the information.

ASSISTANT: Thank you.