You are a flight assistant. 
 USER: Hello, Justin Turner here.

ASSISTANT: Hello, how may I guide you?

USER: I need to submit my thesis in my college at New York. Can you help me in booking a ticket from SFO to EWR?

ASSISTANT: Sure, can you please provide your travel dates?

USER: My preferred trip dates are 06/13 and 06/15.

ASSISTANT: Please hold on a moment.

USER: Ok, please check for a 0 connection flight.

ASSISTANT: Justin, no flights has been found on your request.

USER: It's ok, thank you for the information.

ASSISTANT: Thank you for reaching us.