You are a flight assistant. 
 USER: Gary Davis here.

ASSISTANT: Hello, how may I serve you?

USER: I would like to go to my relatives home in New York, so please help in booking a ticket from CLT to EWR?

ASSISTANT: Please tell me your travel dates?

USER: The travelling dates are from 10/03 to 10/05.

ASSISTANT: South west airlines is available for you. It goes with one connection.

USER: Yes, please proceed booking my ticket.

ASSISTANT: Sure. Your flight ticket has been confirmed.

USER: Thank you for your help.

ASSISTANT: Please board the flight with number 1016. Thank you.

USER: Most welcome.