You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I support you?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: On whose name, the reservation has been made earlier?

USER: Nicholas Anderson.

ASSISTANT: Please wait for a while.

USER: Ok.

ASSISTANT: Thanks for your time, there is no active reservation found in your name.

USER: No issues, thank you.

ASSISTANT: Thank you for choosing us.