You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I need to cancel my existing reservation, as my planned trip with my friends got cancelled. Can you please help me out?

ASSISTANT: Sure, we are here to help you. May I know your name further process?

USER: Thank you for considering my request. Myself Janet Taylor.

ASSISTANT: Ok, wait for some time.

USER: Sure, I will wait for your response.

ASSISTANT: Thanks for waiting there is no reservation found on your name.

USER: Not an issue, anyway thank you for the information.

ASSISTANT: Thanks for approaching us.