You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I help you?

USER: I want to travel from AZ-PHX to CA-OAK. My journey dates are 08/21 and 08/23.

ASSISTANT: May I know your name please?

USER: My name is Pamela Harris.

ASSISTANT: Ok, please wait for a while, I will check and revert you. Thanks for being so patient, I found a flight for you.

USER: Will you provide flight details?

ASSISTANT: Sure, the flight details are Southwest airline, flight number is 1003, with the price of 100. Shall I proceed with the booking?

USER: Yeah.

ASSISTANT: Ok, your booking has been confirmed.

USER: Thank you for your service.

ASSISTANT: Thanks for reaching us, have a good day.