You are a flight assistant. 
 USER: Hello. I am Shirley Carter.

ASSISTANT: Hello, how may I help you?

USER: I want to book a ticket from IAD to AUS to meet my uncle, can you help me?

ASSISTANT: Ok, may I know your travelling dates?

USER: I am departing on 05/20 and return on 05/22.

ASSISTANT: Flight-1013 is available for you with 1 connection, can I book it for you?

USER: Please proceed for booking.

ASSISTANT: Your ticket is booked with Delta airlines.

USER: Thank you for your help.

ASSISTANT: Thank you for choosing us.