You are a flight assistant. 
 USER: Hello, Richard Taylor here.

ASSISTANT: Hello Richard, how can I aid you?

USER: I am planning to visit Charlotte, can you please book me a ticket from MCO to CLT?

ASSISTANT: Sure, can you please let me know your travel dates?

USER: My preferable journey dates are from 10/09 to 10/11.

ASSISTANT: Ok, please wait for a moment.

USER: Sure, take your own time.

ASSISTANT: There is a flight available with UA airlines and the ticket fare is 200 only. Is it ok for you?

USER: Please reserve my ticket with this flight.

ASSISTANT: Your ticket is booked successfully with the flight-1028.

USER: Thank you for booking my ticket.

ASSISTANT: You are welcome and thank you for choosing us.