You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: I am Timothy Rodriguez. Can you please help me with cancelling my recent reservation?

ASSISTANT: Sure, I am here to help you. Please wait.

USER: Ok.

ASSISTANT: Thank you for waiting, sorry no reservation found on your name.

USER: Ok, no issues.

ASSISTANT: Thank you for reaching us, have a good day.

USER: Thanks for the help.