You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: I am Ryan Gonzalez.

ASSISTANT: Nice to meet you Ryan.

USER: Can you cancel my flight ticket reservation? As my cricket match is been postponed due to bad weather in New York?

ASSISTANT: Sure, please wait for a while.

USER: Ok.

ASSISTANT: Ryan, sorry to inform you, there is no reservation found with your name in our records.

USER: That's ok,thank you.

ASSISTANT: Most welcome.