You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: I want to cancel my recent reservation in the name of Janet Harris. Can you help me in this?

ASSISTANT: Sure, Please wait for a minute.

USER: Ok.

ASSISTANT: There is no reservation found with your name.

USER: It's ok, not an issue. Thank you for your information.

ASSISTANT: Thank you for reaching us.