You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I guide you for today?

USER: Myself Alexander Wright here. I want to travel from JFK to AUS, can you please help me to book a ticket?

ASSISTANT: Can you please share on what dates you are willing to travel?

USER: Sure, my dates of planning is from 12/17 to 12/19.

ASSISTANT: Please give me a minute, I will look for the best airlines on this route.

USER: Sure, I want a direct flight.

ASSISTANT: Sorry, there is no direct flight available on this route.

USER: No problem. Thank you for your information.

ASSISTANT: Thank you for reaching us.