You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I aid you?

USER: Can you please help me with booking a flight ticket from IAH to MSP?

ASSISTANT: Sure, may I know your travel dates?

USER: My travel dates are Apr 17 and 19.

ASSISTANT: Do you have any specifications?

USER: I need a direct flight.

ASSISTANT: May I know your name?

USER: My name is Anthony Harris.

ASSISTANT: Ok, please wait a minute.

USER: Ok.

ASSISTANT: Sorry, there were no flights found on your route.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you.