You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Can you please help me in booking a ticket from MSP to CLT?

ASSISTANT: Sure, can I know your travelling dates?

USER: My planning dates are from 03/18 till 03/20.

ASSISTANT: Yes, I found a flight-1001 with frontier airlines, can I proceed?

USER: Please proceed.

ASSISTANT: Ok, may I know your name?

USER: Karen Thomas here.

ASSISTANT: Yes Karen, your ticket is confirmed.

USER: Thank you for booking.

ASSISTANT: Thank you for contacting  us, have a safe journey.