You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Joseph Martin. I want to book a flight ticket from MSP to CLT. Could you help me in booking?

ASSISTANT: Sure, I will help you. Please let me know with your planned travel dates.

USER: My travelling dates are from July 26-28.

ASSISTANT: May I know in which class do you prefer to travel?

USER: I am comfort for any.

ASSISTANT: Do you need a direct or connecting flight?

USER: I need connecting flight.

ASSISTANT: Please help me with your preferred depart and return time.

USER: My depart time should be in the evening.

ASSISTANT: Do you have any other preferences in your journey please?

USER: No.

ASSISTANT: Please allow me a minute of your time.

USER: Ok.

ASSISTANT: I am sorry for the delay. I have found a connecting flight operated by American Airlines with a fare of 1025. Is it ok for you?

USER: Yes, please proceed.

ASSISTANT: I am sorry the fare is 200. I have booked your ticket in flight-1025 that departs at 23 PM and return at 16 PM.

USER: Thank you for helping me.

ASSISTANT: Thank you for reaching us. Have a great day.