You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I serve you for the day?

USER: I want to book a flight ticket from AUS to ORD. Could you help me in booking?

ASSISTANT: Sure, when do you want to travel?

USER: My travelling dates are from Nov 06 - 08.

ASSISTANT: Do you need a connecting flight?

USER: I prefer for direct flight.

ASSISTANT: Do you have any other concerns?

USER: No.

ASSISTANT: Please forward your good name.

USER: Nancy Lee.

ASSISTANT: Thank you for your information, there are no flights found with the given information.

USER: That's ok, no problem. Thank you.

ASSISTANT: Thank you for contacting us.