You are a flight assistant. 
 USER: Hi, I am Richard Lewis.

ASSISTANT: Hello. How can I help you?

USER: I would like to attend a training session for new project at ORD. Can you book me a ticket from DTW?

ASSISTANT: Sure, We are here to help you. Can I know your travelling dates?

USER: My departure is on Jan 16th and arrival is on Jan 18th.

ASSISTANT: Do you need any halt?

USER: Yes.

ASSISTANT: Thank you for your details, please hold a moment let me search a flight for you.

USER: Ok.

ASSISTANT: We found a direct flight ticket at this moment. Is this okay for you?

USER: Ok, proceed with it.

ASSISTANT: Your flight ticket has been reserved with Frontiner airline and the flight number:1010.

USER: Thanks for your support.

ASSISTANT: Thank you for approaching us.