You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you at this moment?

USER: My name is Cynthia Roberts. I just need your help in booking a plane ticket from 11/06 to 11/08.

ASSISTANT: Sure, I am happy to help you with that. Please let me know airport codes of your journey locations.

USER: Sure, my airport codes are from LAX to PHX.

ASSISTANT: Ok, please be hold on for a moment.

USER: Ok.

ASSISTANT: Yes, I have found a flight in Southwest airlines with connection 1 and price 100, is it ok for you?

USER: Ok, please proceed.

ASSISTANT: Ok Cynthia Roberts, I have confirmed a ticket with flight number 1002.

USER: Thank you for your help.

ASSISTANT: Thank you for choosing us, have a great journey.