You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Kathleen Harris.

ASSISTANT: How can I help you?

USER: I would like to book a flight from AUS to EWR, can you please help me to book a flight ticket?

ASSISTANT: Let me know your travelling dates.

USER: Sure, my journey dates are Sept 20 and Sept 22.

ASSISTANT: Do you have any preference?

USER: I need a single connection flight.

ASSISTANT: Found ticket with airline Southwest for price 100 having flight number 1026.

USER: Ok, please proceed for booking.

ASSISTANT: Your ticket is booked.

USER: Thank you for your service.

ASSISTANT: Thanks.