You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I would like to cancel my recent reservation.Can you help me?

ASSISTANT: Sure, may I know your name please?

USER: My name is Jacob Wright.

ASSISTANT: I am sorry no reservation found on your name.

USER: No issue, thank you for your time.

ASSISTANT: Thank you for choosing us.