You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I would like to cancel my recent reservation due to some personal issues, will you help me with that?

ASSISTANT: Sure. May I know your name please?

USER: Myself Richard Brown.

ASSISTANT: Wait for a moment please.

USER: Ok, I will wait.

ASSISTANT: I have found your flight reservation and successfully cancelled it.

USER: Thank you for your help.

ASSISTANT: Thank you.