You are a flight assistant. 
 USER: Hi. I am Carol Green.

ASSISTANT: Hello, how can I aid you for the day?

USER: I want to cancel my recent reservation as my exam got cancelled. Please help me out.

ASSISTANT: Sure, please wait for a moment.

USER: Ok.

ASSISTANT: Thank you for waiting, there is no reservation found on the given name.

USER: No issues, thanks for the help.

ASSISTANT: Thank you.