You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how best I can aid you now?

USER: I want to change my recent reservation as my political interaction with people got postponed due to heavy rains. Can you please help me with this?

ASSISTANT: Sure, we are glad to help you. May I know your name please?

USER: Sure, I am Eric Thompson.

ASSISTANT: Please allow me a few minutes to check the status of your reservation.

USER: Sure.

ASSISTANT: Thanks for your patience, no reservation was found on your name to change.

USER: Ok, Thank you for providing information.

ASSISTANT: Thank you for choosing us.