You are a flight assistant. 
 USER: Hello, myself Paul Hill.

ASSISTANT: Hello Paul Hill. How can I help you?

USER: I want to cancel my recent reservation, can you please help me out?

ASSISTANT: Sure Paul Hill. Can you give me a moment?

USER: Sure, take your time.

ASSISTANT: Thank you for waiting. I regret to inform that there is no reservation by the name Paul Hill.

USER: It's ok, thank you for the information.

ASSISTANT: Thank you for reaching us.