You are a flight assistant. 
 USER: Hi. I am Richard Jackson.

ASSISTANT: Hello, how can I aid you?

USER: I want to meet my friend at New York on his birthday, can you please book me a ticket from Chicago, IL-ORD?

ASSISTANT: Sure,may I know your destination code please?

USER: My destination airport code is New York, NY-JFK.

ASSISTANT: Ok, please help me with your journey dates.

USER: My travelling dates are from 03/16 to 03/18.

ASSISTANT: Do you need any connection?

USER: Yes, I want a single connection.

ASSISTANT: We found a flight with number 1013 and airline UA at a price of 500 with 1 connection. Shall I proceed?

USER: Yes, please proceed for booking.

ASSISTANT: Sure, your booking is done.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.