You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I have to cancel my previous flight ticket booking due to cancel of meeting, can you please help me in cancellation?

ASSISTANT: Sure, I will help you in cancelling your reservation. Can you please provide your name to check your reservation status?

USER: Thank you for considering my request and my name is Anthony Brown.

ASSISTANT: Wait a moment please.

USER: Sure.

ASSISTANT: Anthony Brown, there is no active reservation found under your name in our database.

USER: That's fine, I think it is not booked properly while I was booking. Thank you for your help.

ASSISTANT: Thank you for utilising our service.

USER: Welcome.