You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Benjamin Young.

ASSISTANT: How can I assist you at this moment?

USER: I have to attend a cultural event at ORD, could you help me to book a flight ticket from CLT?

ASSISTANT: Sure, I will help you with this. Could you please provide your journey dates to proceed further?

USER: I would like to travel on 10/15 and return on 10/17.

ASSISTANT: Wait a moment please.

USER: Ok.

ASSISTANT: Delta airlines is available with connecting flight and ticket fare of 100 on this route, shall I book your ticket?

USER: Proceed to booking.

ASSISTANT: Benjamin Young, your ticket is booked in flight number 1014.

USER: Thanks for helping me.

ASSISTANT: Thank you and have a safe journey.