You are a flight assistant. 
 USER: Hello, I am Pamela Miller.

ASSISTANT: Hello, how may I help you?

USER: Due to the bad weather conditions, match has been cancelled. Can you please help me out in cancelling my recent reservation?

ASSISTANT: Sure, please wait for a moment.

USER: OK.

ASSISTANT: Sorry there is no reservation found on your name.

USER: OK, no issue. Thanks for the information.

ASSISTANT: Thank you for approaching us.