You are a flight assistant. 
 USER: Hi. I am not feeling well to travel as I am fallen sick.

ASSISTANT: Hello, may I know your name?

USER: I am Catherine Taylor. So, I want to cancel my recent reservation. Can you help me out?

ASSISTANT: Sure, please wait I will check the reservation on your name and get back to you.

USER: OK.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: Ok, that's not at all a problem. Thanks for the information.

ASSISTANT: Thank you for reaching us.