You are a flight assistant. 
 USER: Hello. I am Gregory Nelson.

ASSISTANT: Hello, how may I best oblige you today?

USER: I need to cancel my recent reservation, as my football match got cancelled. Please help me in cancelling?

ASSISTANT: Sure, we are mirthful to help you with cancellation. Please wait for while, I will check the present status of your reservation and revert to you.

USER: Ok.

ASSISTANT: Thanks for waiting. There was no reservation found on your specified name.

USER: Ok, no issues. Thank you for your kind service.

ASSISTANT: Thank you for availing our service.