You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: I am John Thomas.

ASSISTANT: Ok.

USER: Can you please hold me a flight ticket from Atlanta, GA - ATL to reach Chicago, IL - ORD?

ASSISTANT: Sure, I am here to help you. When you want to fly?

USER: Thank you. My trip dates are 12/04 - 12/06.

ASSISTANT: Do you need any halt?

USER: I need  a halt.

ASSISTANT: There is a connecting flight with 1006 flight number. Shall I proceed?

USER: Please reserve.

ASSISTANT: Your seat has been reserved with Southwest airline.

USER: Thank you.

ASSISTANT: Thanks for your approach.