You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I made a reservation earlier to attend a get together party with my college friends. Due to some issues in college it  got postponed, will you help me with that?

ASSISTANT: Sure, please help me with your name.

USER: Melissa Nelson here.

ASSISTANT: Sorry to say, no reservation found on your name.

USER: Ok, not an issue.

ASSISTANT: Thank you for reaching us, have a nice day.

USER: Thank you for your information.