You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: Can you please book a flight ticket from EWR to MCO?

ASSISTANT: Can you share your trip dates?

USER: Thank you. I have planned my travel  dates as Jan 18 and Jan 20.

ASSISTANT: Do you need any connections?

USER: I am  looking for direct flight so please make sure that.

ASSISTANT: Are there any other preferences?

USER: No, I do not have any other specifications.

ASSISTANT: May I know your name?

USER: Sure, myself Rebecca Wright.

ASSISTANT: Sorry, there is no flight found with your details.

USER: Oh! It is sad to hear. Anyway, thank you for your time.

ASSISTANT: Thank you for reaching us.

USER: Most welcome.