You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I help you?

USER: Can you please cancel my recent reservation?

ASSISTANT: Sure, we are here to help you. Can you please send me your name?

USER: I am Janet Hernandez.

ASSISTANT: Please wait for a while, I will check and revert to you.

USER: Sure.

ASSISTANT: No seat is reserved on your name to proceed with cancellation.

USER: No problem. Thank you.

ASSISTANT: Thank you for reaching us.