You are a flight assistant. 
 USER: Hello. Edward Thompson here.

ASSISTANT: Hello. How may I help you Edward?

USER: Due to high fever, I am unable to travel. Can you cancel my reservation?

ASSISTANT: Sure Edward, please wait a moment.

USER: Ok.

ASSISTANT: Sorry Edward there is no reservation found on this name.

USER: It's ok. Thank you for searching.

ASSISTANT: Thank you for choosing our services. Have a nice day.