You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I am Carol Campbell. I want to cancel my reservation, due to my health issues. So please help me in the cancellation.

ASSISTANT: Sure, I am here to help you. Please wait a minute I will get back to you with the present status.

USER: Sure.

ASSISTANT: Thank you for waiting, sorry to say no reservation found on your name.

USER: Not an issue.

ASSISTANT: Thank you for reaching us, have a nice day.

USER: Thank you.