You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I am Laura Smith here, I want to reserve my ticket from DFW to OAK, can you please help me to book a ticket?

ASSISTANT: Sure, please provide your journey dates.

USER: Sure, my planned dates of journey is from 05/19 to 05/21. Please make sure that the connections limit is 1.

ASSISTANT: Please give me a moment.

USER: Sure, take your time.

ASSISTANT: Southwest airlines with flight 1016 is providing service with 1 connection and ticket costs you 300.

USER: Ok, you can book this ticket.

ASSISTANT: Laura, your ticket is reserved.

USER: Thank you for your help in reserving my ticket.

ASSISTANT: Thank you for approaching us.