You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: Carol Thomas here. I want to book a flight reservation from HOU to MSP, can you help me?

ASSISTANT: Sure, can you share your journey dates?

USER: My trip dates are 08/22 to 08/24.

ASSISTANT: Do you have any specifications?

USER: I need 1 connection flights.

ASSISTANT: There is a connecting flight with number 1017 in airline AA, the fare is 200. Can I book it?

USER: Ok, you may proceed with booking my ticket.

ASSISTANT: Your ticket is booked, have a safe trip.

USER: Thank you.

ASSISTANT: Thank you for reaching us.

USER: Welcome.