You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you today?

USER: My name is Jason Thomas, can you cancel my recent reservation?

ASSISTANT: Sure, I will help you. Please wait a moment to check your previous reservation.

USER: OK, take your time.

ASSISTANT: As per your request, I have successfully cancelled your recent reservation.

USER: Thank you for cancelling my reservation.

ASSISTANT: Thank you for reaching us, have a great day.