You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: My name is Jason Anderson and I would like to cancel my recent reservation because of my bad health.

ASSISTANT: Sure, please wait for a moment to check your details.

USER: Sure, take your time.

ASSISTANT: I have found your reservation and I have successfully cancelled it.

USER: Thank you very much for your help.

ASSISTANT: Thank you for reaching us.