You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: I need to modify my recent reservation, because the business meeting dates were changed. Can you help me?

ASSISTANT: Sure, may I know your good name?

USER: My name is Pamela Wilson.

ASSISTANT: Wilson, give me few seconds to check the status of your reservation.

USER: Sure, take your time.

ASSISTANT: Our database is showing that, there is no reservation done on your name.

USER: Oh! it's ok, thank you for the information.

ASSISTANT: My pleasure, thank you for consulting us.