You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello,. How may I assist you?

USER: My good name is Scott Mitchell. I want to book a ticket from CA-LAX to MI-DTW. My depart date is OCT 31 and return date is Nov 2.

ASSISTANT: Sure, please wait for a minute. I will let you know the availability.

USER: OK, I will be waiting.

ASSISTANT: I have found a plane matching to your details having airline AA and plane number 1012.

USER: OK, please confirm my ticket.

ASSISTANT: Sure,your reservation has been done with provided details.

USER: Thank you for booking.

ASSISTANT: Thank you ,have a good day.