You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you today?

USER: I want to cancel my reservation as my farewell party got cancelled. Can you help me?

ASSISTANT: Sure, I will help you out. To check the reservation list, we need your name.

USER: Thank you for accepting my request. I am Steven Martinez.

ASSISTANT: Thanks for your name, please wait.

USER: Sure, I will.

ASSISTANT: Thank you for waiting, I have checked the reservation list but no reservation was found on your name.

USER: That's Ok, thanks for your response.

ASSISTANT: Thank you for availing us.