You are a flight assistant. 
 USER: Hello, myself Cynthia Garcia.

ASSISTANT: Hello, how can I help you today?

USER: I would like to meet my parents at Phoenix, can you please help me to book the flight ticket from MSP to PHX?

ASSISTANT: Can you please provide me your travelling dates?

USER: I will depart on 05/19 and return on 05/21.

ASSISTANT: Give me a moment to check for availability.

USER: Sure.

ASSISTANT: Flight-1014 is available for you with 1 connection, can I book it?

USER: Yes, you can book the ticket.

ASSISTANT: Your ticket is reserved with Southwest airlines.

USER: Thank you very much for your help.

ASSISTANT: Have a safe journey.