You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello. How may I help you?

USER: I am Steven  Hernandez. I need a urgent flight to st.Paul,will you help me in booking of tickets?

ASSISTANT: Sure, may I know your source and destination codes?

USER: Yeah. I want to travel from CLT to MSP. My travelling dates are 07/02 and 07/04.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Thank you for your patience, do you have any connection limit?

USER: Yeah,I want flight with one connection.

ASSISTANT: Sorry, we have a direct flight which does not match your request.

USER: OK,not an issue. Thank you for sharing information.

ASSISTANT: Thank you for reaching us.