You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I am Richard Hernandez. Can you book a flight ticket from DTW to EWR?

ASSISTANT: Sure, may I know on what dates you need booking?

USER: Ok, my travel dates are 11/16 and 11/18.

ASSISTANT: The Southwest airline with flight number 1015 is available having fare as 100 and connection as 1.

USER: Ok. Please book it.

ASSISTANT: Ok, your reservation is confirmed.

USER: Thank you for assisting me.

ASSISTANT: Thank you for approaching us, have a great day.

USER: Ok.