You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I want to book a ticket DFW to PHL, can you help me?

ASSISTANT: May I know your travelling dates?

USER: My travel dates are 09/09 and 09/11. I want to book a ticket in the name of Ronald Williams.

ASSISTANT: As per your details there is a flight for you with connection limit 1 and number 10165.

USER: Ok, book it.

ASSISTANT: Your ticket has been booked.

USER: Thank you for booking.