You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I am Kevin Taylor. Due to emergency I need to cancel my recent reservation, Can you help me for cancel reservation please.

ASSISTANT: Sure, please wait for a moment.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found with your name.

USER: Ok, no issues. Thanks for your good response.

ASSISTANT: Thank you.