You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Lisa Hernandez here.

ASSISTANT: How can I aid you?

USER: I want to book my ticket from BOS to OAK.

ASSISTANT: Ok, may I know your travelling dates?

USER: My travelling dates are from 07/07 to 07/09.

ASSISTANT: I found a flight ticket with 1012 flight ticket with connection limit 1. Shall I proceed?

USER: Please proceed.

ASSISTANT: Ok, your ticket has been booked.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.