You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you?

USER: I am Elizabeth Rodriguez. I want to cancel my reservation, can you help me with that?

ASSISTANT: Sure, wait a minute.

USER: Ok.

ASSISTANT: Sorry, we could not find any reservation on your name.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you for choosing us.