You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you at this moment?

USER: I am looking for a flight from MSP to EWR, can you help me out?

ASSISTANT: Sure, I am happy to help you with that. Can I have your travel dates please?

USER: My trip dates are from Nov 17th till Nov 19th.

ASSISTANT: Ok, please let me know the timings of your journey.

USER: No, I need a direct flight.

ASSISTANT: Do you have any more specifications?

USER: No.

ASSISTANT: Can I have your good name please?

USER: Myself Amanda King.

ASSISTANT: Sorry to inform you that no direct flight is available to you on your dates.

USER: That's ok, not an issue. Thank you.

ASSISTANT: Thank you for choosing us, have a good day.