You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Melissa Martinez. I want a flight ticket from MCO to IAH. Can you please help me?

ASSISTANT: Sure, may I know your planned travelling dates?

USER: The travelling dates are 01/09 and 01/11.

ASSISTANT: Yes, I have found a flight with the Delta airlines having a connection limit 1. Can I proceed?

USER: Ok, please go ahead with ticket confirmation.

ASSISTANT: Yes Melissa, your ticket is confirmed with the flight number 1002.

USER: Thank you for helping me in ticket booking.

ASSISTANT: Thank you for approaching us.

USER: You are welcome.