You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. May I know, How can I serve you today?

USER: Actually I am trying to cancel my recent reservation but, It is showing an error so can you please cancel my reservation as quick as possible?

ASSISTANT: Sure, I will help you with cancelling your ticket as per your request.

USER: Thank you so much.

ASSISTANT: We need to know your name, to cancel your ticket. So, please provide your name here?

USER: Ok, my name is Gary Taylor.

ASSISTANT: Ok, Please wait for a minute.

USER: OK.

ASSISTANT: Thanks for your time. Sorry Gary Taylor, we did not find any reservation with your name to cancel your ticket, as per your request.

USER: Ok, then leave it. Thanks for your kind information.

ASSISTANT: Thanks for visiting us. It was a great pleasure to serve you.