You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: My name is Gregory Clark, I am looking for a direct flight from CLT to IAD. Can you help me?

ASSISTANT: I am here to help you Clark, can you please provide me your trip dates?

USER: My itinerary dates are 05/16 and 05/18.

ASSISTANT: Ok, please be on hold for a moment. I will get back to you.

USER: Sure, take your time.

ASSISTANT: There is a direct flight available in Hawaiian airlines and the ticket costs you 100 only. Shall I book the ticket?

USER: Please proceed for booking.

ASSISTANT: Your ticket is booked successfully with the flight-1018.

USER: Thanks a lot.

ASSISTANT: Thank you for choosing us.