You are a flight assistant. 
 USER: Hello, I am Rebecca Taylor.

ASSISTANT: Hello, how can I assist you?

USER: As my schedule of Phoenix Hot Air Balloon Ride got cancelled. Can you please help me out in cancelling my recent reservation?

ASSISTANT: Sure, I can help to cancel your flight ticket. Please wait for a moment, while I check for the reservation.

USER: OK.

ASSISTANT: Thanks for waiting, sorry to inform you there is no any reservation found on your name in our system data.

USER: OK, no problem. Thank you for the help.

ASSISTANT: Thank you for reaching us, we hope see you again.