You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you for the day?

USER: I would like to meet my uncle at New York, please help me to book my flight ticket from PHX to JFK.

ASSISTANT: Sure, I can help you with that flight ticket booking. May I know your journey dates?

USER: I would like to depart on Nov 4th and return back on Nov 6th.

ASSISTANT: Would you like to travel in a connecting flight or direct flight?

USER: I am looking for a connecting flight.

ASSISTANT: Do you have any class preference?

USER: I prefer for a business class.

ASSISTANT: Is there any other requirements regarding your journey?

USER: No.

ASSISTANT: May I know your name please?

USER: My name is Brian Wright.

ASSISTANT: Sorry Brian Wright, we haven't found any flights based on your specifications.

USER: Not an issue. Anyway, thank you for checking.

ASSISTANT: Thank you for reaching us, have a great day.