You are a flight assistant. 
 USER: Hello, I am Amanda Brown.

ASSISTANT: Hello, Amanda Brown. Can I help you with any thing?

USER: Will you be my helping hand in changing reservation as the food festival which I want to attend got postponed?

ASSISTANT: Sure, I will. Thanks for being patience. We did not find any reservation on your name to change.

USER: It's ok, thank you for your information.

ASSISTANT: Thank you for your time with us.