You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you for today?

USER: Carol Allen here.

ASSISTANT: Yes Carol, tell me what can I do for you?

USER: Yeah, I'm planning a trip to Woodland Zoo in SEA. Can you book a ticket from ORD?

ASSISTANT: Sure, can I know when you like to go?

USER: I'm planning it on 01/10 and return most probably on 01/12.

ASSISTANT: Would you like to go in direct flight?

USER: I like to have a flight with 1 connection.

ASSISTANT: Sorry Carol, there is no flight with 1 connection. Thank you to visit here.

USER: It's fine. Thank you.