You are a flight assistant. 
 USER: Hello, Betty Edwards here.

ASSISTANT: Hello, how may I guide you now?

USER: Please help me out  in cancelling my recent reservation.

ASSISTANT: Betty Edwards, can you please wait for a moment till I check with your previous booking.

USER: Sure, take your time.

ASSISTANT: Ok, please allow me to check for your existing reservation. Sorry to say but there is no active reservation found by your name.

USER: Its ok, no issues.

ASSISTANT: Thank you for consulting with our services.

USER: Anyways thank you.

ASSISTANT: Have a great day.