You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you?

USER: I am Rebecca King and I have to give a seminar in University, can you please help me in flight ticket booking from OAK to PHX region?

ASSISTANT: Sure, I will help you out with that. Can I know your dates of journey to proceed further?

USER: Thank you for considering my request and I have planned my journey on 04/13 and arrival back to my region on 04/15.

ASSISTANT: Please be on hold, let me check for the flight availability.

USER: Sure, I can wait for your response.

ASSISTANT: Here is a flight from UA airlines with 1 connection and airfare is 100., shall I proceed with booking?

USER: No, please search for a direct flight in my journey.

ASSISTANT: Ok. Sorry, there are no direct flights in this route as per your travelling details.

USER: Ok, that's fine. I can plan to reach my location with some other service. Thank you for your help.

ASSISTANT: Thank you for approaching us.

USER: You are most welcome.