You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello. May I know your name please?

USER: I am Ruth Gonzalez.

ASSISTANT: Thanks for providing your name, how best can I aid you at this moment?

USER: I have a plan to go for a death valley adventure but unfortunately, it got cancelled. So please help me with cancellation.

ASSISTANT: Sure, we will help you. Please give me sometime to check the reservation list and revert to you with the current status.

USER: Sure, take your time.

ASSISTANT: I have gone throw the list and found a reservation with your name, are you sure to cancel the reservation?

USER: Yes, please go with cancellation.

ASSISTANT: Your reservation has been cancelled successfully, money will be refunded to your registered account within 3 to 4 working days.

USER: That's perfectly fine, thank you for cancellation.

ASSISTANT: Thank you for picking our service, hope you will visit us again.