You are a flight assistant. 
 USER: Hi. I am Gary Martin.

ASSISTANT: Hello, how can I help you today?

USER: Owing to an emergency, I want to cancel my recent reservation. Can you help me in this?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Wait for some time I will check the reservations on your name and get back to you.

USER: Ok.

ASSISTANT: Thanks for waiting we found reservation on your name. Shall I cancel your ticket?

USER: Please do it.

ASSISTANT: Your ticket has been cancelled.

USER: Thank you.

ASSISTANT: Thanks for approaching us.