You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Catherine Parker here.

ASSISTANT: Can you please tell me what help you need from us?

USER: Reserve a flight ticket for me that is from AUS to DTW.

ASSISTANT: Sure, please provide me in which dates you want to travel?

USER: My travelling dates for journey are 10/01 to 10/03.

ASSISTANT: Ok, can you please be on hold for a minute?

USER: Sure.

ASSISTANT: Sorry Parker, there are no flights running in this route due to there is cyclone in that region.

USER: Ok, not a problem.

ASSISTANT: Ok. Thank you for joining with our travel agency.

USER: Thank you.

ASSISTANT: Welcome.