You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you for today?

USER: I was annoyed with AA airlines, so I would like to cancel my recent reservation.

ASSISTANT: Sorry for the inconvenience provided. Could you tell me your name for cancellation purpose?

USER: Sure, my name is Joshua Garcia.

ASSISTANT: Ok, give me a moment.

USER: Sure.

ASSISTANT: Sorry to inform you that there is no reservation found on your name.

USER: Thank you for your information.

ASSISTANT: You are welcome. Feel free to reach us anytime.