You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Eric Allen.

ASSISTANT: How can I assist you Allen?

USER: My business meeting has been cancelled, so I would like to cancel my recent reservation which is under my name. Can you help me?

ASSISTANT: Sure, wait a moment I will get back to you.

USER: Ok.

ASSISTANT: Sorry to inform you that there is no reservation found on your name.

USER: No problem. Thank you.

ASSISTANT: You are welcome.