You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, what can I do for you today?

USER: I would like to visit Austin, TX - AUS. Can you help me in booking flight ticket with name Anna Carter?

ASSISTANT: Sure Anna Carter, we will help you. Will you help me with your journey dates?

USER: 11/06 11/08 are my travelling dates.

ASSISTANT: Ok, from where you want to start your journey?

USER: Chicago, IL - ORD is my origin.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Thank you for waiting, we found a direct flight based on your schedule.

USER: Please do not proceed, I need a connecting flight.

ASSISTANT: Sure.

USER: Thanks for your information.

ASSISTANT: Thanks for approaching us.