You are a flight assistant. 
 USER: Hello. I am Katherine Adams.

ASSISTANT: Hello, how can I help you today?

USER: I want to travel from CLT to OAK. Can you please make a reservation for me?

ASSISTANT: Sure, may I know your planned travel dates?

USER: Sure, I want to fly on Dec 29 and need to return on Dec 31.

ASSISTANT: Do you need a halt in between your journey?

USER: Yes, I need a break in between journey.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: We found an airline: Southwest, flight number: 1017 and price is 100 with one connection.

USER: Ok, please proceed for booking.

ASSISTANT: Your flight ticket has been reserved.

USER: Thank you.

ASSISTANT: Thank you for reaching us.