You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: I want to make a flight ticket reservation from OAK to MSP, can you please help me?

ASSISTANT: Sure, when are you planning to start and return on?

USER: Sure, my planned travelling dates are Aug, 29 and 31 respectively.

ASSISTANT:  Could you let us know if you have any class preference?

USER: I am comfortable to travel in any class.

ASSISTANT:  Is there any other specifications required?

USER: Yes, flight has to be with single connection.

ASSISTANT: May I know your name?

USER: Sure, I am William Mitchell here.

ASSISTANT: There is a connecting flight-1013 in economy class, shall I proceed?

USER: Please proceed for booking.

ASSISTANT: Ok, booking is done on Southwest airlines.

USER: Thank you for your help.

ASSISTANT: Welcome William Mitchell.