You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I'm Karen Thomas.

ASSISTANT: How can I aid you at this moment?

USER: I am planning to attend music concert at JFK, can you please help me with booking a flight ticket from OAK?

ASSISTANT: Sure, I am happy to aid you in booking flight ticket. Could you please mention your preferable travel dates for booking flight ticket?

USER: Sure, I would like to take off on 01/18 and return back on 01/20.

ASSISTANT: Ok, please wait a moment.

USER: Ok, but please make sure that the connection limit is 1.

ASSISTANT: Sure. There is a flight available in this route as per your requested dates, airline is AA and connection limit of this airline is 1 with minimum fare of 200. Are you comfortable with this flight?

USER: Yes, please proceed with the booking.

ASSISTANT: I have confirmed your flight ticket, flight number is 1002.

USER: I appreciate your help, thank you.

ASSISTANT: Thank you for choosing us, have a nice day.

USER: You are welcome.