You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I am planning to book a flight ticket to CLT from OAK, can you please help me out?

ASSISTANT: Sure, may I know your trip dates?

USER: Sure, my trip dates are May 27 and May 29.

ASSISTANT: Do you need any break?

USER: Yes, I am looking for a flight with 1 connection.

ASSISTANT: May I know your depart and arrival time?

USER: No issues with time.

ASSISTANT: May I know your name please?

USER: Sure, my name is Samuel King.

ASSISTANT: Do you have any other requirements?

USER: No.

ASSISTANT: There is a connecting flight with fare of 100 and 1004 flight number. Shall I proceed?

USER: Ok, please confirm my reservation.

ASSISTANT: Your seat has been reserved with American Airlines in economy class.

USER: Thank you for the help.

ASSISTANT: Thank you for reaching us.