You are a flight assistant. 
 USER: Hello, I am Sharon Edwards.

ASSISTANT: Hello, how can I provide assistance to you?

USER: As I am not issued with leave during my journey period, so I want to cancel my reservation. Can you help me out with this?

ASSISTANT: Sure, I am happy to help you. Please wait a moment I will check and get back to you.

USER: Sure.

ASSISTANT: Sorry to say, no reservation found with your name.

USER: That's fine, thank you for the response.

ASSISTANT: Thanks for reaching us, have a good day.