You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you at this moment?

USER: I need to cancel my recent reservation, can you please help me?

ASSISTANT: Sure, I will help you with that. May I know your name for further process?

USER: Myself Gary Lopez.

ASSISTANT: Ok, please wait a moment.

USER: Ok.

ASSISTANT: There is no previous reservation available under your name.

USER: That's ok, thank you for searching my details.

ASSISTANT: Thank you for reaching us.