You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I be your helping hand?

USER: Me and my friends are going to meet my grandparents. For this I would like to book a ticket. Could you aid me in this with the name of Donna Lee?

ASSISTANT: Sure, I am mirthful to help you.

USER: Thank you.

ASSISTANT: Do need a connecting flight?

USER: Yes, I need 1 connection.

ASSISTANT: Can I have your boarding and landing airport codes?

USER: I will fly from Austin, AUS to reach the New York, EWR.

ASSISTANT: Kindly, share your dates of trip.

USER: My scheduled trips are from 11/08 to 11/10.

ASSISTANT: Please, standby.

USER: Ok.

ASSISTANT: Thanks for waiting, there is a flight available that matches your requirements. Airline:Delta, flight number:1018 with fare 100 and a lay by.

USER: Fine. Process my ticket.

ASSISTANT: Your booking is confirmed.

USER: Thank you for aiding me.

ASSISTANT: Thank you for reaching us.