You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I want to cancel my recent reservation. Could you help me with that?

ASSISTANT: Sure, I will help you in that. Please share me your name to check the reservation list.

USER: Matthew White.

ASSISTANT: Sorry, there is no active reservation on your name.

USER: That's ok, no problem. Thank you.

ASSISTANT: Thank you.