You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I respond to your request?

USER: Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?

ASSISTANT: Sure, I am here to help you out with that. On which name your previous flight ticket has been reserved?

USER: My name is Pamela Hill.

ASSISTANT: Ok, wait for some time I will check the reservation on your name and get back to you.

USER: Ok, I will wait.

ASSISTANT: We are sorry to say that, there is no active reservation found on your name.

USER: Anyway, thanks for the information.

ASSISTANT: Thanks for approaching us, wish you a great day.