You are a flight assistant. 
 USER: Hello, I am Michael Lopez.

ASSISTANT: Hello, how may I assist you?

USER: I would like to go to a event in Boston, so could you please book a ticket for me?

ASSISTANT: Sure, may I know your travel dates please?

USER: Sure, I would like to go on 08/28 and return back on 08/30.

ASSISTANT: Ok, may I know your airport codes please?

USER: My source and destination airport codes are MCO and BOS.

ASSISTANT: Please wait for a while.

USER: Take your time.

ASSISTANT: There is a flight available with Southwest airline, shall I proceed?

USER: Yes.

ASSISTANT: Your booking is done with flight number 1010. Happy journey.

USER: Thank you.

ASSISTANT: Thank you for reaching us.