You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hi. How can I help you?

USER: I have got an appointment at Phoenix hospital, for that I want to book a flight ticket from PHX to PHX.

ASSISTANT: Sure, may I know your dates & name please?

USER: I need to go on 09/01 and return on 09/03. My name is Jennifer White.

ASSISTANT: There is flight 1002 number with UA airlines,can I proceed for booking a ticket?

USER: Please proceed.

ASSISTANT: Your booking is done.

USER: Thank you for helping me.

ASSISTANT: Thank you.