You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello'. How can I help you?

USER:  My name is George Rodriguez, can you book a ticket from MSP to HOU?

ASSISTANT: Yes, may I know your travelling dates please?

USER: My itinerary dates are 02/22 and 02/24.

ASSISTANT: Ok, please wait a moment.

USER: Sure, carry on.

ASSISTANT: Yes, there is  a flight in Southwest airlines with connection 1 and price 100, is it ok for you?

USER: Ok, confirm my ticket.

ASSISTANT: Ok George, I have confirmed a ticket with flight number 1020.

USER: Thank you for booking my ticket.

ASSISTANT: Most welcome. Thank you for choosing us, have a great journey.