You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Amy Adams.

ASSISTANT: How may I be of your assistance?

USER: I want to book a flight ticket from DTW to IAD, can you help me with booking a direct flight?

ASSISTANT: Sure, we are glad to help you.

USER: Thank you.

ASSISTANT: May I know how much you can afford for the flight ticket?

USER: I can pay up to 500.

ASSISTANT: Kindly mention your planned travelling dates to proceed further.

USER: I will fly on 12/08 and arrival on 12/10.

ASSISTANT: Please wait a moment I will check and revert you.

USER: Sure.

ASSISTANT: Thank you for waiting, we are unable to provide flight in between your journey routes due to heavy rains at your destination point.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you for reaching us.