You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you for today?

USER: My name is Linda Allen. My family tour trip was cancelled, so please cancel my recent reservation.

ASSISTANT: OK, give me a minute I will check with it.

USER: Sure.

ASSISTANT: Thank you for waiting, I didn't found any reservation with your name.

USER: Ok, thank you.

ASSISTANT: Thank you for reaching us, have a nice day.