You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I guide you?

USER: My name is Thomas Young.

ASSISTANT: Ok.

USER: On my existing reservation date suddenly there are two meetings for me in other destination. Could you help me in cancelling my recent reservation?

ASSISTANT: Sure, please hold on for a moment.

USER: Ok.

ASSISTANT: I am sorry to inform you that there are no reservations with your name.

USER: Not an issue. Thank you for your support.

ASSISTANT: Thank you, have a nice day.