You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am James Turner. I would like to book a flight ticket from ORD to HOU.

ASSISTANT: May I know your travel dates please?

USER: I am starting on 05/11 and return back on 05/13.

ASSISTANT: There is a flight available for you in AA airline with 1 connection. Shall I proceed with the booking?

USER: Yes, please proceed.

ASSISTANT: Ok, your ticket is booked.

USER: Thank you.

ASSISTANT: Most welcome.