You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I want to cancel my recent reservation, as my health is not good. Can you please help me out with it?

ASSISTANT: Sure, I will help you. May I know your name to check for earlier reservation?

USER: Thank you, my name is George Walker.

ASSISTANT: Please, wait for a while.

USER: Ok, sure.

ASSISTANT: Thank you for waiting, I did not find any reservation on your name to cancel.

USER: Ok, no problem. Thanks for the information.

ASSISTANT: Thank you for reaching us.