You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I am Jennifer Rodriguez. I have a plan to enjoy my holiday trip with my friends to Houston, due to climate issues we want to change our recent reservation. Can you help me with this?

ASSISTANT: Sure. No reservation found with your name.

USER: Ok, no issue.

ASSISTANT: Thank you for reaching us. Have a great day.

USER: Thanks for your information.