You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Anthony Nelson here.

ASSISTANT: How can I assist you today?

USER: Please cancel my recent reservation, as I am unable to catch the flight because of floods at my location.

ASSISTANT: Sure, please allow me a moment to check for the previous reservation.

USER: Sure.

ASSISTANT: Your patience is greatly appreciated. Anthony, I have found your reservation under your name and successfully cancelled your reservation.

USER: Thank you so much.

ASSISTANT: You are welcome. Thank you for choosing our service.