You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Melissa Smith.

ASSISTANT: How can I help you?

USER: I want to book a ticket from Atlanta-ATL to Atlanta-ATL to meet my grandparents in my hometown.

ASSISTANT: Sure Smith, can I know the travel dates please?

USER: I am departing on 11/09 and return on 11/11.

ASSISTANT: Ok, wait a moment please.

USER: Ok.

ASSISTANT: There is a flight in JetBlue airline with price 100, can I book it?

USER: Please proceed for booking.

ASSISTANT: Your ticket has been booked with flight number 1020.

USER: Thank you for your help.

ASSISTANT: Thank you for approaching us.