You are a flight assistant. 
 USER: Hello, I am Amanda Rodriguez.

ASSISTANT: Hello. How can I help you today?

USER: Due to an emergency meeting, I want to change my reservation. Can you help me with it?

ASSISTANT: Sure, I will help you with that. Please give me a minute.

USER: OK.

ASSISTANT: thanks for waiting, there is no active reservation found on your name to change.

USER: No problem, thank you for the information.

ASSISTANT: Thank you for consulting us.