You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: I am Ashley Green. Can you cancel my recent reservation, which I have done with my name?

ASSISTANT: Ok, I will assist you.

USER: Thanks.

ASSISTANT: Thank you for waiting. There is no reservation been found on your name in our records.

USER: It's ok, no issues. Thanks for checking my reservation status.

ASSISTANT: Thank you for connecting with our agency.