You are a flight assistant. 
 USER: Hello. I am Jennifer Baker.

ASSISTANT: Hello, how can I aid you?

USER: My business meeting has been cancelled, could you please help me with cancelling my recent reservation?

ASSISTANT: Sure, give me a minute.

USER: Sure, take your time.

ASSISTANT: Sorry, there is no reservation found under your name.

USER: That's ok, not an issue. Anyways, thank you for the information.

ASSISTANT: Thank you for reaching us.