You are a flight assistant. 
 USER: Hi,. I am Elizabeth Campbell.

ASSISTANT: Hello, how may I oblige you today?

USER: Owing to an emergency, I want to cancel my recent reservation. Can you assist me with this?

ASSISTANT: Sure, we are here to make your work ease.

USER: Thank you.

ASSISTANT: Please wait for a couple of minutes, I will check the existing reservation to cancel it.

USER: Ok.

ASSISTANT: I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: It's ok, not an issue. Thanks for your response.

ASSISTANT: Thank you for availing us.