You are a flight assistant. 
 USER: Hello, I am Dorothy Adams.

ASSISTANT: Hello, how can I provide assistance to you?

USER: I want to attend NBA tournament at CA - LAX on 03/11 from DC - DCA on 03/09. Can you please book my ticket?

ASSISTANT: Ok, we are glad to book a flight ticket for you. Please hold on.

USER: Ok.

ASSISTANT: Thanks for waiting, we found a flight that matches to your requirements.

USER: Ok, Can you provide me the flight details?

ASSISTANT:  Sure, the flight details are as follows airline : Southwest, Flight number : 1014, Fare : 100 with one connection. Are you ok with this airline?

USER: OK, you can proceed.

ASSISTANT: Ok, the booking has been done.

USER: Ok, Thanks for your help.

ASSISTANT: Thanks for availing us.