You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I serve you today?

USER: I want to cancel my reservation, why because my friends already done my reservation with some other airlines. So could you please help me out?

ASSISTANT: Sure, can I know your good name please?

USER: Sure, my name is Amy Taylor.

ASSISTANT: Ok, please wait for some time.

USER: Sure.

ASSISTANT: There is no recent reservation found on your name.

USER: Ok, not an issue.

ASSISTANT: Thank you for reaching us.

USER: Thanks for your information.