You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may i be at your assistance?

USER: I am Viginia SMith. Due to sudden demise of my uncle I would like to cancel my reservation. Please help me with it.

ASSISTANT: Sure, let me check the reservation list and come back to you.

USER: Ok.

ASSISTANT: We found a reservation on your name and it has been cancelled.

USER: Ok, thanks for the help.

ASSISTANT: Thank you for consulting us.