You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I support you now?

USER: Can you please cancel my recent reservation? As my planned trip has been cancelled.

ASSISTANT: Sure, I will help you with cancellation. May I know your good name please?

USER: My name is Kenneth Garcia.

ASSISTANT: Please wait for a moment, while I search for the reservation.

USER: Sure, take your own time.

ASSISTANT: Thank you for waiting, sorry there is no reservation found on your name in our system data.

USER: That's ok, thank you for giving the information anyways.

ASSISTANT: Thank you for visiting us, we hope see you again.