You are a flight assistant. 
 USER: Hello. I am Patricia Taylor.

ASSISTANT: Hello, good morning. What can I do for you today?

USER: I have a very argent meeting in Charlotte, can you please book a direct flight?

ASSISTANT: Could you please provide me your travel details?

USER: My travelling dates are 09/14 and 09/16.

ASSISTANT: And your airport codes?

USER: My origin airport code is EWR and destination airport code is CLT.

ASSISTANT: Just be on hold, I will revert you.

USER: Ok.

ASSISTANT: Thank you for waiting, flight number 1023 of Frontier airline is available, shall I proceed with the booking?

USER: Please don't book this flight ticket.

ASSISTANT: Sure, thank you for contacting us.

USER: Thank you for your information.