You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello,. How may I abet you?

USER: Can you please hold me a flight ticket in the name of Katherine Miller?

ASSISTANT: Sure, I will help you in booking a flight ticket.

USER: Thank you.

ASSISTANT: Please provide your scheduled travel dates?

USER: My trip dates are 03/20 - 03/22.

ASSISTANT: Help me with your airport abbreviates?

USER: I want to fly from New York, NY - JFK to Houston, TX - IAH.

ASSISTANT: We are sorry to inform you that, no flights were found on your requested dates.

USER: Not an issue, thank you for your information.

ASSISTANT: Thanks for reaching us, have a good day.