You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: I am Rebecca Taylor. As my business trip has been cancelled, can you help me in cancelling my reservation.

ASSISTANT: Sure, I will help you with that. Please wait for a moment, while I search for the reservation on your name.

USER: Sure.

ASSISTANT: Thanks for waiting, Sorry I did not find the reservation on your name.

USER: Not an issues, thank you for your quick response.

ASSISTANT: Thank you for reaching us, have a nice day ahead.