You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I would like to meet my friend at Austin, can you please help me to book my flight ticket from SEA to AUS?

ASSISTANT: Sure, I am gleeful to help you. Could you please provide your travelling dates to search for the flight?

USER: Sure, I will depart on 01/14 and return on 01/16.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: There is no flight is available for you. Sorry for inconvenience. May I know your name?

USER: Sad to hear that, thank you for checking. My name is Emily Scott.

ASSISTANT: Thank you for reaching us, have a nice day.