You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you today?

USER: I am Frank Smith. I need to meet my friends to conduct a event at NY-EWR. Could you please help me with booking a direct flight from PA-PHL?

ASSISTANT: Sure, may I know your travel dates?

USER: 05/30 and 06/01 are my travelling dates.

ASSISTANT: Thank you for your details, we found a flight in an airline Southwest of number 1000 having a single connection. Shall I proceed?

USER: Yes, please proceed.

ASSISTANT: Your flight ticket has been processed. Thank you for availing us.

USER: Thank you for your help.

ASSISTANT: Have a nice day.