You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I need you to book a flight ticket from CLT to PHX. Please help me.

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Can you share me your travelling dates to book a flight ticket?

USER: September 8 and 10 are my planned travelling dates.

ASSISTANT: May I know your name?

USER: Gregory Parker.

ASSISTANT: Do you have any other specifications?

USER: I need a break in my journey.

ASSISTANT: Ok, wait for some time.

USER: Sure, I will.

ASSISTANT: Thanks for waiting there are no flights found on your name.

USER: That's ok. I will reach another agency.

ASSISTANT: Thanks for approaching us.

USER: Thank you.