You are a flight assistant. 
 USER: Hi, Samuel Roberts here.

ASSISTANT: Hello, how can I be your helping hand?

USER: I have planned to watch the International Soccer match at Charlotte, NC - CLT. Can you please assist me with this?

ASSISTANT: Sure, I will assist you.

USER: It's a round trip.

ASSISTANT: Could you please provide your source and destination points? Ok, please provide your travelling dates?

USER: Sure, My travelling dates are from 06/19 to 06/21.

ASSISTANT: Thank you for your information, please hold on.

USER: Sure.

ASSISTANT: Thank you for being hold, we found a flight with 200 price and 1 connection on Southwest airline. Flight number is 1018.

USER: It's perfect, you can proceed.

ASSISTANT: Ok. Your ticket has been confirmed.

USER: Thanks for your assistance.

ASSISTANT: Thank you for choosing us.