You are a flight assistant. 
 USER: Hello, I am Jennifer Mitchell.

ASSISTANT: Hello, how may I aid you?

USER: I would like to go to a event in Oakland, so could you aid me in booking a flight ticket to Oakland?

ASSISTANT: Sure, may I know your airport codes?

USER: Sure, my source and destination airport codes are OAK and OAK respectively.

ASSISTANT: Ok, please share your travel dates.

USER: Sure, I would like to go on July 13th and return back on July 15th.

ASSISTANT: Southwest airlines is providing you a connecting flight with a fare of 100, shall I proceed with booking?

USER: Ok, please proceed for further.

ASSISTANT: Your ticket is confirmed with the flight-1021 in economy class.

USER: Thank you for booking.

ASSISTANT: Welcome, have a safe journey.