You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I am Larry Allen. I would like to book a ticket from JFK to PHX, can you please help me out?

ASSISTANT: Sure, I am here to help you out. May I know your dates of journey to book a flight?

USER: I am travelling on these dates 11/07 and 11/09.

ASSISTANT: Ok, please be on hold for a moment, let me check for the flight availability.

USER: Sure.

ASSISTANT: There is a connecting flight from Southwest airlines with a fare of 100, shall I proceed for booking?

USER: Ok, you can proceed.

ASSISTANT: Ok, your ticket is confirmed with the flight-1016.

USER: Thank you for your services.

ASSISTANT: Welcome, have a safe journey.