You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, How may I amend you today?

USER: Please cancel my recent reservation as my meeting with clients has been cancelled due to bad weather conditions.

ASSISTANT: Sure, I will aid you today.

USER: Thank you.

ASSISTANT: Can I have your name to check with the reservation list?

USER: Reservation is done with my name Susan Jones.

ASSISTANT: Please stay online, I will revert to you.

USER: Sure.

ASSISTANT: Thanks for your patience.

USER: Ok.

ASSISTANT: We did not find any reservation on your name to proceed with cancellation.

USER: Ok, I think I made my reservation with other airline. Thank you for the effort.

ASSISTANT: Thank you for choosing us, Have a great day.