You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Melissa Hill here.

ASSISTANT: How can I assist you today?

USER: Reserve a flight ticket for me that is from IAH to EWR.

ASSISTANT: Sure, will you mention your travelling dates please?

USER: My travelling dates for journey are 01/16 to 01/18.

ASSISTANT: Please give me a moment.

USER: Ok.

ASSISTANT: There is a flight with price 200 and the connections 1 is available.

USER: You can confirm the flight ticket.

ASSISTANT: Your ticket is booked. The flight number is 1002 and the airline is AA.

USER: Thank you.

ASSISTANT: Thank you for reaching us, have a great day.