You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hi. How may I help you?

USER: I want to visit Austin, can you book a ticket from ORD to AUS?

ASSISTANT: Sure, may I know your details for booking?

USER: My travel dates are 01/20 and 01/22.

ASSISTANT: JetBlue airline is matching you with 1027 flight number, can I proceed for booking? May I know your name please?

USER: Ok, you can book it. My name is Joseph White.

ASSISTANT: Your booking is confirmed.

USER: Thank you for booking.

ASSISTANT: Thank you, have a safe journey.