You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you today?

USER: Due to heavy rains at Houston my baseball match is cancelled.So I need to cancel my recent reservation. Can you please help me in that?

ASSISTANT: Sure, may I know your good name?

USER: My name is Virginia Davis.

ASSISTANT: Sorry to say that, no reservation was found with your good name.

USER: Ok, no worries.

ASSISTANT: Thank you for opting us.

USER: Thanks for your kind service.