You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, What kind of help you are expecting from us?

USER: Can you please assist me in booking a flight ticket from AUS to EWR?

ASSISTANT: Sure, I am happy to help you. Can you provide me your travelling dates of journey?

USER: My departure and arrival dates are May 31 - June 02.

ASSISTANT: Is there any connection restriction?

USER: Yes, I would like to prefer a connecting flight.

ASSISTANT: Ok, please be on hold.

USER: Sure.

ASSISTANT: We found a direct flight of Hawaiian airlines with flight number 1012 available for your journey.

USER: Yes, you can confirm my reservation on the name of Kathleen Young.

ASSISTANT: Your ticket is reserved.

USER: Thanks for helping me.

ASSISTANT: Thanks for choosing our airlines.