You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you at this moment?

USER: I want to cancel my reservation as my project got ramp down. Can you help me in cancelling the reservation made on name James Parker?

ASSISTANT: Sure, we are here to help you. Please wait for few minutes, I will check with your recent reservation.

USER: Ok.

ASSISTANT: Thank you for waiting, there is no recent reservation found on your name for the cancellation.

USER: That's Ok. Thanks for your assistance.

ASSISTANT: Thank you for your effort to approaching us for the cancellation process.