You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Virginia Scott, I would like to cancel my reservation which I have done last week. Can you please help me about it?

ASSISTANT: Ok, please wait for a while to let me check the status of your reservation.

USER: Ok, please take your time.

ASSISTANT: Thanks for your time, there is no reservation found on your name Virginia Scott.

USER: Ok, fine. Thank you for the information it might be cancelled by my manger but he did not informed me yet.

ASSISTANT: Ok, thanks for reaching us.