You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: Raymond King here.

ASSISTANT: Nice to meet you Raymond King.

USER: I have a concert in Phoenix - PHX, can you book a ticket on 03/10?

ASSISTANT: Sure, please provide your destination airport code and date of travel.

USER: I want to fly from MSP and my return date is 03/12.

ASSISTANT: Wait a moment please.

USER: Make sure that, I need a flight with connection 1. Ok.

ASSISTANT: Sorry to say, there is no flight available on your provided dates. Is there any other dates you are planning for?

USER: As my concert is fixed on that date so, I will try for another way to reach there. Thank you for checking.

ASSISTANT: Ok, thank you and have a great day.