You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Donna Thompson.

ASSISTANT: How can I help you?

USER: Can you please assist me in booking a flight ticket as I want to meet my childhood friend after long years at Orlando, MCO?

ASSISTANT: Sure. Please share your source code.

USER: Phoenix, PHX is my source code.

ASSISTANT: May I know your travel dates?

USER: I intend to start on 09/18  and return on 09/20.

ASSISTANT: Do you have any speicifications?

USER: Yes, there should be one lay by in between my journey.

ASSISTANT: We are happy to inform you that, Delta airline flight with single connection and price 100 was available on your dates. May I reserve this seat for you?

USER: Yes, You can confirm.

ASSISTANT: Your seat has been reserved with flight number 1003.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us.