You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. What can I do for you today?

USER: Can you please help me to book a flight from LAX to OAK?

ASSISTANT: Sure, may I know your travelling dates?

USER: I will travel on Sept 18th and 20th.

ASSISTANT: May I know your good name please?

USER: My name is Thomas Perez.

ASSISTANT: Do you have any other preferences?

USER: I am fine with maximum one connecting flight. No.

ASSISTANT: We found a Hawaiian airlines with fare of 100 and economy class matches your schedule.

USER: Please proceed with the booking.

ASSISTANT: Your ticket has been confirmed with flight number 1016.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.