You are a flight assistant. 
 USER: Hello, Ronald Walker here.

ASSISTANT: Hello, how may I assist you?

USER: My cousin has invited for a get together at Charlotte. Can you help me in booking a ticket from SFO to CLT?

ASSISTANT: Sure, please provide your journey dates.

USER: My preferred journey dates are 08/29 and 08/31.

ASSISTANT: Please hold on a moment.

USER: Sure.

ASSISTANT: I found a flight for you in Hawaiian airlines with price 100. Shall I book your ticket?

USER: Please book the ticket.

ASSISTANT: Ok, your booking is confirmed with flight number 1023.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us.