You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I oblige you today?

USER: I am Brenda Baker. My family tour trip got cancelled, so I want to cancel my reservation. Could you please help me in the cancellation?

ASSISTANT: Sure, I will help you with that. Please wait a while.

USER: Sure.

ASSISTANT: Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: Not an issue. Thank you.

ASSISTANT: Thank you for opting us, Have a blissful day!.