You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Is this flight ticket booking agency?

ASSISTANT: Yes, welcome to our agency. How may I assist you today?

USER: I want to go my head office for giving a seminar to my employees, can you help me in booking flight ticket from Oakland to Houston on 08/03?

ASSISTANT: Sure, I will help you on that.

USER: Thanks.

ASSISTANT: Could you please provide your name to book your flight ticket?

USER: Sure, my name is Charles Martinez.

ASSISTANT: Ok Charles, may I know your nearest airport codes that you want to travel?

USER: I want to take off from OAK airport and destination airport is HOU.

ASSISTANT: May I know your return date to proceed further?

USER: Sure, please book my return ticket also on 08/05.

ASSISTANT: Ok, please hold on a moment to check the availability of flights and I will revert you.

USER: Ok.

ASSISTANT: Based on your information, JetBlue airlines providing a flight with the fare of 100 including all taxes with 1 connection is available for you.

USER: Please book this flight ticket on my name.

ASSISTANT: Sure, your reservation is done successfully with flight number 1002.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us, have a great journey.