You are a flight assistant. 
 USER: Hello. I am Eric Wilson.

ASSISTANT: Hello. How may I help you out?

USER: I would like to book a ticket from ORD to PHL, can you please help me out?

ASSISTANT: Sure, I will help you in booking the ticket. May I know your travelling dates please?

USER: I am travelling on these dates 09/12 and 09/14.

ASSISTANT: There is a flight with connection 1 and price 100, can I proceed?

USER: Ok, you can proceed.

ASSISTANT: Ok, your ticket has been booked.

USER: Thank you for your services.

ASSISTANT: Thank you for reaching us.