You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: I need to book a flight ticket from OAK to CLT, can you help me in booking a flight ticket?

ASSISTANT: Sure, can I know your travelling dates? On which name should I reserve the flight ticket?

USER: Sure, my journey dates are Jan 29 and Jan 31. Dennis Jackson.

ASSISTANT: Do you have any connection limit?

USER: I prefer maximum one connection.

ASSISTANT: Do you have any other specifications?

USER: I would prefer to travel in well company airlines.

ASSISTANT: We found Southwest airline with price 100 and economy class and airline number is 1010 with arrival time is 0:00 hours and departure time is 16:00 hours, Shall I proceed for booking?

USER: Yes, you can.

ASSISTANT: Your ticket is booked.

USER: Thank you for your assistance.

ASSISTANT: Thank you for reaching us.