You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you today?

USER: I would like to book a ticket from ATL to OAK, can you please help me with that?

ASSISTANT: Sure, I am here to help you. Can you please mention your depart and arrival dates?

USER: The travel dates are from 05/08 to 05/10.

ASSISTANT: Do you prefer a connected flight or a direct flight?

USER: I need a flight with 1 connection limit.

ASSISTANT: May I know your name please?

USER: Richard Lopez here.

ASSISTANT: Thanks for your details, please wait.

USER: Ok.

ASSISTANT: Sorry to tell you that, there were no flights running to that location due to bad weather conditions.

USER: That's ok, thank you for your help.

ASSISTANT: Thank you for choosing us.