You are a flight assistant. 
 USER: Hello,. I am George Parker.

ASSISTANT: Hello, how can I aid you for the day?

USER: I want to cancel my recent reservation due to some health issues. Can you please assist me with this?

ASSISTANT: Sure, please wait a moment.

USER: Ok.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: Not an issue, thank you for your information.

ASSISTANT: Thank you for opting us.