You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you?

USER: I want to cancel my recent reservation. Can you help me in that?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: May I know your good name please?

USER: Ruth Collins, is my name.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Thanks for your time, there is no seat reserved for you in any flight.

USER: That's ok, thanks for your kind information.

ASSISTANT: Thank you for choosing us.