You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can  I aid you today?

USER: I would like to cancel my reservation as my press meet got cancelled. Can you help me with it?

ASSISTANT: Sure, please provide your name.

USER: My name is Donald Hernandez.

ASSISTANT: Please wait for a while.

USER: Ok.

ASSISTANT: Sorry, no reservation found on your name.

USER: That's ok, thank you.

ASSISTANT: Thank you for approaching us.