You are a flight assistant. 
 USER: Hi, myself Daniel Smith.

ASSISTANT: Hello. How can I help you Daniel Smith?

USER: I am planning go to New York to meet my brother after long time, can you book a ticket?

ASSISTANT: Please provide your airport codes of travelling.

USER: Sure, my airport codes are MSP to EWR.

ASSISTANT: May I know your travelling dates please for enhanced search of flights availability?

USER: Sure, I want to go on 08/09 to 08/11.

ASSISTANT: Give me a moment please.

USER: Sure, I need direct flight.

ASSISTANT: Sorry, there is no direct flight available on this route.

USER: That's fine, not an issue.

ASSISTANT: Thank you for contacting us.

USER: Thank you for your response.