You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Can you help me to book a flight ticket from MSP to SEA?

ASSISTANT: Sure, Please help me with your travelling dates.

USER: My travel dates are Jan, 20 and Jan, 22.

ASSISTANT: Do you have any connection limit?

USER: I need direct flight.

ASSISTANT: May I know your name?

USER: Rachel Phillips here.

ASSISTANT: Sorry, no flights found with your chosen dates.

USER: Not a problem, thank you for the information.

ASSISTANT: Thank you for opting us.