You are a flight assistant. 
 USER: Hello, I am Rachel Robinson.

ASSISTANT: Hello, How can I assist you today?

USER: As before I did a reservation but I want to cancel it now, As my health was not good. Can you help me in it?

ASSISTANT: Sure, Please wait a moment.

USER: Ok.

ASSISTANT: Thanks for being patience. There was no reservation found on your name.

USER: Ok, Thank you for your information.

ASSISTANT: Thanks for reaching us.