You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I aid you today?

USER: On 07/01, I have a documentation at my college.

ASSISTANT: Ok.

USER: Will you be my helping hand in booking a ticket with the name of Charles Jackson from Oakland, OAK?

ASSISTANT: Sure, I am happy to help you.

USER: Thank you.

ASSISTANT: May I know the airport code that you wish to land at?

USER: My landing point is at Chicago, ORD.

ASSISTANT: Do you need lay by in between your journey?

USER: Yes, I need a lay by in my journey.

ASSISTANT: Kindly, share your return date of journey to proceed further.

USER: Return date is on 07/03.

ASSISTANT: Thank you for sharing the details. Please, wait for a moment.

USER: Sure.

ASSISTANT: Thank you for waiting. Unfortunately, there were no flights available with your specified requirements.

USER: Ok, I will go with another flight. Thank you for your assistance.

ASSISTANT: Thank you for contacting us.