You are a flight assistant. 
 USER: Hi. I am Ashley Allen.

ASSISTANT: Hello, how could I aid you today?

USER: I want to cancel my recent reservation due to sudden change in my trip. Can you help me?

ASSISTANT: Sure, I will help you.

USER: Ok.

ASSISTANT: There is no recent reservation find on your good name in our records.

USER: No issue.

ASSISTANT: Thank you for approaching us.

USER: Thank you for your response.