You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello. How may I help you?

USER: I am Amanda Perez. Due to some health issues, I want to cancel my recent reservation.

ASSISTANT: Ok.

USER: Can you please help me with this?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Please, standby.

USER: Sure.

ASSISTANT: Thanks for waiting, there is no reservation found on your name to proceed for cancellation.

USER: Ok, no issues.

ASSISTANT: Thank you for reaching us.

USER: Thanks for your quick response.