You are a flight assistant. 
 USER: Hello. I am Amy Edwards.

ASSISTANT: Hello, how may I help you?

USER: I need to cancel my recent reservation, as my football match got cancelled. Please help me in cancelling?

ASSISTANT: Ok, please wait.

USER: Ok.

ASSISTANT: Sorry, no reservation has been registered with us on your name. Thanks for availing our service.

USER: Ok, no issues. Thank you.