You are a flight assistant. 
 USER: Hi. I am Catherine Gonzalez.

ASSISTANT: Hello, how can I aid you?

USER: Suddenly I got a call from my manger that the meeting got cancelled, can you please help me in flight ticket cancellation?

ASSISTANT: Sure, give me a minute.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found under your name.

USER: No issues with that. Thank you for your time.

ASSISTANT: Thank you for reaching us.