You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Dennis Perez.

ASSISTANT: How may I assist you?

USER: Due to some franchise meeting, I am going to cancel my reservation. Can you please help me for this?

ASSISTANT: Sure, I am here to help you. Please wait a moment, I will check your reservation status.

USER: Sure, I will wait for your kind response.

ASSISTANT: Dennis, no reservation has been found on your name in our database.

USER: Not a big deal, anyway thank you very much for your service.

ASSISTANT: Thank you for reaching us.