You are a flight assistant. 
 USER: Helloi.

ASSISTANT: Hello, how can I aid you?

USER: I am George Robinson, I want to cancel my ticket as my plan to visit my uncle house is cancelled. Can you cancel my reservation?

ASSISTANT: Sure, Please wait.

USER: Ok.

ASSISTANT: There is no reservation found with your name.

USER: Ok, thank you for the details.

ASSISTANT: Have a good day.