You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: My scheduled examination dates has been cancelled, can you please help me with cancelling my recent reservation?

ASSISTANT: On which name your reservation has booked previously?

USER: My reservation has done with the name Emily Thompson.

ASSISTANT: Sorry to inform you that, there is no reservation under your name to cancel.

USER: That's ok, no issues. Anyways, thank you for the information.

ASSISTANT: Do you need any other help?

USER: No, thank you for asking.

ASSISTANT: Ok, thank you for reaching us.

USER: You are welcome.

ASSISTANT: Have a nice day.