You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you today?

USER: My business meeting has been cancelled, could you please help me with cancelling my recent reservation?

ASSISTANT: Sure, I will help you with that. Give me a minute.

USER: Sure.

ASSISTANT: May I know your name please.

USER: I am Shirley Robinson.

ASSISTANT: Sorry, there is no reservation found under your name.

USER: That's ok, no issues. Anyways, thank you for the information.

ASSISTANT: Thank you for contacting us. Have a great day.