You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you at this moment?

USER: I am Deborah Adams. Due to Earthquake disaster happened in the place where I wanted to visit, I would like to change my reservation. Can you please help me with that?

ASSISTANT: Sure, please wait for a while.

USER: Sure.

ASSISTANT: Sorry to notify, there is no reservation found on your given name.

USER: No problem. Thank you.

ASSISTANT: Thank you for contacting us.