You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Rachel Nelson on this side.

ASSISTANT: How can I help you today?

USER: I want to book a flight ticket for my journey from LAX - JFK to attend a wedding.

ASSISTANT: Sure, I will help you in booking flight ticket.

USER: I will be taking off on 11/09, and I will be returning on 11/11. I need a direct flight only for this journey.

ASSISTANT: Ok, please hold on a moment, I will check flight availability. There is a flight available in this route, airline is UA and flight number is 1002. Are you ok with this flight?

USER: Sure, proceed with booking.

ASSISTANT: Your flight ticket is booked successfully.

USER: Thank you for helping me out.

ASSISTANT: Thank you for reaching us, have a nice day.