You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I aid you for the day?

USER: Could you please help me to cancel my recent reservation due to cancel of my trip?

ASSISTANT: Sure, I am mirthful to help you with that. May I know your name please?

USER: My name is Jerry Thompson.

ASSISTANT: Please wait for a while, let me check your previous reservation status.

USER: Sure,I will wait for your response.

ASSISTANT: There is no active reservation found with your name in our reservation list to cancel it.

USER: Not a problem, thank you for the information.

ASSISTANT: Most welcome, thank you for reaching us.