You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you?

USER: I want to cancel my recent reservation as my holidays plan got cancelled, can you help me with that?

ASSISTANT: Yes, can you share me your name for checking?

USER: George Lewis here.

ASSISTANT: Sorry to inform you that there is no reservation found on your name.

USER: That's ok, thanks for checking.

ASSISTANT: Thank you for reaching us.