You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. Shall I have your name please?

USER: I am Joseph Taylor.

ASSISTANT: Joseph Taylor, by what way shall I guide you at this moment?

USER: I want to visit Cockrell butterfly center at Houston, HOU.

ASSISTANT: Ok.

USER: Can you assist me in booking a ticket with connecting flight?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Where is your boarding point?

USER: My boarding point is Charlotte, CLT.

ASSISTANT: Help me with your Departure date?

USER: 07/13 is my depart date.

ASSISTANT: Your return date please?

USER: I intend to return on 07/15.

ASSISTANT: We are happy to inform you that there is a flight with 1 connection of price 200. Having a 1000 flight.

USER: Please, proceed with booking.

ASSISTANT: Airline: Southwest. Sure, ticket has been confirmed.

USER: Thank you for assisting me.

ASSISTANT: Thank you for picking us. Have a great journey.