You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: My name is Amy Thomas. i would like to travel from CLT to IAD.

ASSISTANT: Sure, may I know your planned travel dates please?

USER: My preferable dates are from 08/17 to 08/19.

ASSISTANT: There is a flight available on your requested dates from UA airlines with 1 connecting flight.

USER: Please proceed with the booking. Thank you.

ASSISTANT: Your ticket is booked with flight 1010. You are welcome.