You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Kathleen Davis.

ASSISTANT: How can I help you at this moment?

USER: I would like to travel from JFK to EWR to attend my conference in New York, can you help me out please?

ASSISTANT: Sure, I will help you with this. Can you please provide your journey dates to proceed further?

USER: My journey dates are 01/08 to 01/10.

ASSISTANT: Wait a moment please.

USER: Ok.

ASSISTANT: UA airlines is available on this route with a ticket fare of 100 and 1 connection limit, shall I book your ticket?

USER: You can reserve it.

ASSISTANT: Kathleen Davis, your ticket is booked with flight number 1012.

USER: Thank you for helping.

ASSISTANT: Thank you, have a safe journey.