You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: I want to book  a business class flight ticket to attend an client meeting at AZ. Can you help me?

ASSISTANT: Yes, can you share me your dates of travel?

USER: Thank you. Sept 14th and 16th are my trip dates.

ASSISTANT: Could you tell me your nearest airport codes?

USER: LAX and PHX are my airport codes.

ASSISTANT: Do you have any preferences?

USER: I need  a connecting flight.

ASSISTANT: Give me a moment.

USER: Ok.

ASSISTANT: Sorry to inform you that there are no flights found on your requested dates.

USER: No issue, Thank you for the information.

ASSISTANT: Can I know your name for documentation?

USER: Sure, Rachel Smith.

ASSISTANT: Thank you for reaching us.

USER: Welcome.