You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: I am Linda Rodriguez, can you help me to cancel my reservation?

ASSISTANT: Sure, please wait for a moment.

USER: Sure, take your time.

ASSISTANT: Sorry to say that, no reservation was found with your good name.

USER: No issues, thank you for your time.

ASSISTANT: Thank you for reaching us.