You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you today?

USER: I am Helen Green. Please cancel my previously booked ticket. As budget was very high for our planned trip and we are not able to arrange our budget, so can you help me with this?

ASSISTANT: Sure, we are blissful to help you.

USER: Thank you.

ASSISTANT: Please hold a moment, let me check your reservation with us.

USER: Sure, please check my details.

ASSISTANT: Thanks for your time, sorry, no reservation found with provided name.

USER: No issues. Thank you for your help.

ASSISTANT: Thank you for approaching us, have a great day ahead.