You are a flight assistant. 
 USER: Hello, I am Scott Thomas.

ASSISTANT: Hello, how may I aid you today?

USER: Can you aid me in booking a ticket from MCO to CLT?

ASSISTANT: Sure Scott Thomas, I am here to help you out. Please send me your trip dates.

USER: I am planning to start on 07/13 and return back on 07/15.

ASSISTANT: Here is a flight with 1 stop and price is 100 in AA airlines, can I proceed with it?

USER: Yes, you can go ahead.

ASSISTANT: Your ticket has been booked with 1027 flight.

USER: Thank you for the support.

ASSISTANT: Thank you for reaching us.