You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you out?

USER: Myself Kathleen Thomas, can you find a direct flight for me?

ASSISTANT: Sure, I am here to help you with that. Can you please share your travel dates?

USER: My planned dates are from 11/11 and 11/13.

ASSISTANT: Ok, May I know your travelling airport codes?

USER: Ok, my locations are from CLT to JFK.

ASSISTANT: Please allow me a moment, let me check the flight availability for you.

USER: Ok, take your time.

ASSISTANT: Sorry, no flights are available on your planning dates.

USER: It's ok, thanks for your information.

ASSISTANT: Thank you for reaching us, have a nice day.