You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I support you?

USER: Due to bad weather my business trip has been cancelled. Can you please help me for cancelling the recent reservation?

ASSISTANT: Sure, I am glad to help you.

USER: Thank you.

ASSISTANT: Can you provide your name to proceed further?

USER: Sure, my name is Amanda Gonzalez.

ASSISTANT: Ok, please hold on for a minute.

USER: Sure, take your time.

ASSISTANT: Thanks for holding on. We noticed that, we did not find any reservation with your name.

USER: Ok, no problem.

ASSISTANT: Thank you for availing me.

USER: Thank you for your information.