You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I render you?

USER: I am Deborah Hall. I want to cancel my reservation as my lab exam got cancelled. Can you help me?

ASSISTANT: Sure, please give me a moment to check your details and revert to you.

USER: Ok.

ASSISTANT: Deborah Hall, we found a reservation on your name. Shall I proceed to cancel it?

USER: Ok, please cancel it.

ASSISTANT: Your reservation has been cancelled successfully.

USER: Thanks for your support.

ASSISTANT: Thank you for consulting us.