You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you today?

USER: I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.

ASSISTANT: Sure, please share your good name?

USER: My name is Janet King.

ASSISTANT: Please stand by.

USER: Sure.

ASSISTANT: Thank you for waiting, we found a reservation on your name and it has been cancelled.

USER: That's great, thank you for your help.

ASSISTANT: Thank you.