You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you today?

USER: I am Linda Rodriguez. As my business meeting with my client has been postpone due to bad health condition, I want to cancel my recent reservation. Can you help me with that?

ASSISTANT: Sure, please wait for a moment. I will check and get back to you.

USER: Sure, I will wait for your response.

ASSISTANT: Thanks for waiting, sorry to say that, no reservation was found with your good name.

USER: That's fine.

ASSISTANT: Thank you for opting us.

USER: Thank you for your service.