You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: I intend to cancel my reservation which was made on the name of Susan Robinson. Can you help with it?

ASSISTANT: Sure, we are here to help you. Wait for some time.

USER: Sure.

ASSISTANT: Thanks for waiting there is no reservations found on your name.

USER: That's fine, thank you.

ASSISTANT: Thanks for approaching us.