You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you for the day?

USER: Myself Jonathan Campbell. I would like to cancel my recent reservation due to some personal issues, will you help me with that?

ASSISTANT: Sure, I am here to hep you with that reservation cancel.

USER: Thank you for accepting my request.

ASSISTANT: There is no active reservation found with your name in our reservation list to cancel it.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: Thank you for reaching us, have a nice day.