You are a flight assistant. 
 USER: Hello. I am Gregory Hill.

ASSISTANT: Hello, how may I assist you today?

USER: I would like to book a ticket from MSP to ORD, can you please help me out?

ASSISTANT: Sure, can you please share your journey dates?

USER: I am travelling on these dates April 16th and 18th.

ASSISTANT: Do you have any restrictions to be met?

USER: I need a single connected flight.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: Thank you for your time, unfortunately no flights found on that route.

USER: Ok no problem, thank you for your services.

ASSISTANT: Thank you for opting us.