You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: I want to cancel my recent reservation, due to my interview has been cancelled. Can you help me with that?

ASSISTANT: Sure, I am here to help you. May I know your name?

USER: My name is Steven Robinson.

ASSISTANT: Sure, please wait for a moment.

USER: Sure.

ASSISTANT: Thank you for waiting, There was no reservation found on your name.

USER: Ok, no problem. Thanks for your help.

ASSISTANT: Thank you for availing us.