You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I am Betty Lopez. Please book me a ticket from EWR to OAK to meet my family.

ASSISTANT: Sure, may I know on what dates that you are willing to travel?

USER: I have planned to travel on 10/18 and 10/20.

ASSISTANT: Please give me a moment to search for the flight and I will get back to you.

USER: Ok.

ASSISTANT: Thank you for your information, there is a flight 1020 with a 1 drop off in Delta airlines and the fare of the ticket is 100. Is it ok for you to book the ticket?

USER: Ok, please book this ticket.

ASSISTANT: I have confirmed your flight ticket booking.

USER: Thank you.

ASSISTANT: It's my pleasure and have a happy journey.