You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: Kenneth Gonzalez here. Can you please help me with cancelling my previous booking?

ASSISTANT: Sure, please wait for a moment.

USER: Ok, I will be waiting for your response.

ASSISTANT: No reservation found on your name to cancel.

USER: Oh! That's fine. Anyways, thank you for checking.

ASSISTANT: Thank you.

USER: You are most welcome.