You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: I want to book a ticket from SFO to EWR, can you help me?

ASSISTANT: Sure, I will help you for booking, can you please provide me your travelling dates?

USER: My travel dates are 12/11 and 12/13.

ASSISTANT: Ok, give me a moment.

USER: Ok.

ASSISTANT: I found a direct flight for you with Delta airline. Shall I proceed for booking?

USER: No, I need a flight with connection 1.

ASSISTANT: Sorry, there is no flight is available for you with single connection.

USER: No problem.

ASSISTANT: Thank you for choosing us.

USER: My name is Kenneth Young.

ASSISTANT: Thank you.

USER: Thank you for checking.