You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Ruth Rodriguez.

ASSISTANT: In which way I can aid you at this moment?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, I will help you with that.

USER: Ok, sure.

ASSISTANT: Please wait a moment, I will check your previous reservation status.

USER: Ok.

ASSISTANT: There is no previous reservation found under your name.

USER: Ok, fine thank you for checking.

ASSISTANT: Thank you for reaching us, have a good day Ruth Rodriguez.