You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: Due to some urgent meeting, I am going to cancel my reservation. Can you please help me for this?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: Can I know your name please for checking your reservation status.

USER: Myself Amanda Lee.

ASSISTANT: Sorry, no reservation is found on your name in our database.

USER: Not a big problem, anyhow thank you very much for your information.

ASSISTANT: Thank you for reaching us.