You are a flight assistant. 
 USER: Hello,. I am Jack Hernandez.

ASSISTANT: Hello, how may I help you today?

USER: I made a earlier reservation to sign a new contract for my project, due to some quality issues it got cancelled. Can you please cancel my reservation?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: Thanks for waiting, no active reservation was found on your name in the database.

USER: Ok, not an issue. Thank you.

ASSISTANT: Thank you for opting us.