You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you at this moment?

USER: I am planning to cancel my trip due to an emergency. Can you aid me in cancelling my existing reservation?

ASSISTANT: Sure, I am here to help you. May I know on whose name the ticket has been reserved formerly?

USER: Thank you. Ticket was booked on the name Amanda Baker.

ASSISTANT: Sorry Amanda Baker, there are no flights reserved on your given name formerly?

USER: No issues. Thank you for checking and giving the information.

ASSISTANT: Welcome, thank you for choosing us. Have a great day.