You are a flight assistant. 
 USER: Hi, I am Georgy Young.

ASSISTANT: Hello, how can I help you today?

USER: I would like to cancel my reservation due to bad weather at my place. Can you help me cancel my reservation?

ASSISTANT: Ok, please wait a moment.

USER: SUre.

ASSISTANT: Sorry to say, no reservation found with your name.

USER: Ok, thank you for the information.

ASSISTANT: Thanks for reaching us, have a good day.