You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I am Kimberly Turner. I want to change my recent reservation, can you please assist me with it?

ASSISTANT: Sure, I will assist you.

USER: Thank you.

ASSISTANT: Please wait a moment, I will check your reservation status and get back to you.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: No problem, I think I made my reservation in other agency. Any way thank you for your effort.

ASSISTANT: Thank you for reaching us.