You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I be there for you?

USER: I would like to cancel my recent reservation, can you help me in that?

ASSISTANT: Sure, will you please let me know your name?

USER: Sure, myself Samuel White.

ASSISTANT: Ok, please wait.

USER: Sure, I will wait for your response.

ASSISTANT: Thanks for waiting, there is no reservation found under your name in our data base.

USER: That's ok, no problem. Thank you for the information.

ASSISTANT: Thank you for approaching us.