You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Jerry Garcia.

ASSISTANT: How may I guide you today?

USER: I want to go to Washington next week so can you please help me in flight ticket booking process from MSP to IAD?

ASSISTANT: Sure, I am oblige to help you with that. Can you please mention your travelling dates?

USER: Thank you for your response, I want to take off on Dec 31 and book my return ticket also on Jan 02.

ASSISTANT: Would you like to travel in a business class or in an economy class?

USER: I am ok with any class.

ASSISTANT: Are you okay with connecting flight or you need any direct flight?

USER: Yes, I need 1 break in between my journey.

ASSISTANT: At what time are you planning to depart and return?

USER: I would like to return in evening time.

ASSISTANT: Please be on hold to check the flights.

USER: Ok.

ASSISTANT: We are apologize that, there are no flights running towards your region with your requested dates of travelling.

USER: Oh! It's ok no problem. Thank you for your information.

ASSISTANT: Thank you for approaching us, have a great day.