You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I aid you for the day?

USER: I just wants to cancel my reservation, as I have a important work. Will you help me in this with the name of Anthony Parker?

ASSISTANT: Sure, we are glad to assist you.

USER: Ok.

ASSISTANT: Please standby, I will get back to you.

USER: Sure.

ASSISTANT: Sorry, we did not find any reservation in your name to cancel.

USER: No problem. Thank you for your information.

ASSISTANT: Thanks for reaching us, your amount will be credited to your E account.