You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you at this moment?

USER: I want to visit High lane, it is New York. Can you book the ticket for me?

ASSISTANT: Sure, may I know your travelling details?

USER: My preferable dates are from 02/14 till 02/16. I need direct flight to fly.

ASSISTANT: May I know airport codes?

USER: My codes are from ORD to LGA.

ASSISTANT: Sorry, no flights with 0 connection.

USER: That's ok.

ASSISTANT: May I know your name?

USER: Myself Linda Hernandez.

ASSISTANT: Linda, thank you for contacting us.