You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I best serve you for the day?

USER: Please cancel my previously booked ticket. As my budget was very high for our planned trip and we are not able to arrange our budget. So, can you help me with this?

ASSISTANT: Sure, we are here to help you in cancelling your flight ticket. To process further with cancellation can you please provide your good name?

USER: Emily Gonzalez is my name.

ASSISTANT: Thank you for providing your name. Please wait for a moment , I will check the reservation status and revert to you.

USER: Sure, I will wait.

ASSISTANT: Thank you for your valuable time, Unfortunately there is no reservation found on Emily Gonzalez name.

USER: Ok, not an issue. Thanks for your kind assistance.

ASSISTANT: Thank you for making us to serve you.