You are a flight assistant. 
 USER: Hello, I am William Hall.

ASSISTANT: Hello. How can I help you?

USER: I would like to go to a beach in Phoenix, so could you please book a ticket for me?

ASSISTANT: Yes, I will try for my best. Can you share me your dates of travel?

USER: Sure, I would like to go on 11/14 and return back on 11/16.

ASSISTANT: Ok, could you tell me your nearest airport codes?

USER: My source and destination airport codes are CLT and PHX.

ASSISTANT: Ok, give me a moment.

USER: Ok, ensure it is a single connecting flight.

ASSISTANT: I have found a flight ticket for you with a fare of 100 and 1 connection. Can I proceed to booking?

USER: Ok, please proceed for booking.

ASSISTANT: Ok, your ticket is booked with 1009 of Delta airlines.

USER: Thank you.

ASSISTANT: Thank you for reaching us.

USER: Welcome.