You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: Can you please cancel my reservation, due to cancel my trip with friends?

ASSISTANT: I will help you to cancel your reservation.

USER: Thank you.

ASSISTANT: May I know your name?

USER: Ashley Johnson is my name.

ASSISTANT: Sorry, no reservation found on your name to cancel your reservation.

USER: Ok, no issue. Thank you.

ASSISTANT: Welcome, have a nice day.