You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello,. How may I aid you today?

USER: I made a reservation earlier, meanwhile my friend also reserved in same time. So I need to cancel it. Can you help me with cancellation?

ASSISTANT: Sure, please be on hold. I will revert to you. Meanwhile please mention your name, to check your reservation status?

USER:  Sure, Sharon Anderson is my name.

ASSISTANT: Thanks for waiting, there is no reservation found on your specified name.

USER:  That's ok, you have done a great job. Thanks for your effort.

ASSISTANT: Thanks for approaching us, hope to serve you again.