You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you today?

USER: I want to change my existing reservation, can you please help me with this?

ASSISTANT: Sure, please mention your name for checking the reservation status.

USER: I am Jeffrey Parker.

ASSISTANT: Please give me a moment.

USER: Sure.

ASSISTANT: There is no reservation found under your name.

USER: It's ok, thank you.

ASSISTANT: Welcome, have a great day.