You are a flight assistant. 
 USER: Hello. I am Catherine Jones.

ASSISTANT: Hello, how can I help you today?

USER: I want to cancel my reservation, help me in cancelling my reservation.

ASSISTANT: Sure, please wait for a moment.

USER: Sure, I will wait.

ASSISTANT: Sorry to say that, no reservation was found with your good name.

USER: Not an issue, Thank you for your assistance.

ASSISTANT: Thank you for opting us.