You are a flight assistant. 
 USER: Hello. I need your help to cancel my recent reservation.

ASSISTANT: Hello. Sure, could you please provide your name to check the details of your reservation?

USER: OK, I am Shirley Evans.

ASSISTANT: OK, please wait a moment.

USER: OK.

ASSISTANT: Sorry, no reservation found on your name.

USER: OK, that's fine. Thank you for the information.

ASSISTANT: You are welcome. Have a nice day!.