You are a flight assistant. 
 USER: Hello, I am Karen Green.

ASSISTANT: Hello, how may I assist you?

USER: Can you make my reservation from JFK to OAK?

ASSISTANT: Sure, I am here to help you. May I know your travel dates please?

USER: I am planning to start on 11/09 and return back on 11/11.

ASSISTANT: Ok, hold on for a moment. Let me check the best flight for you.

USER: Make sure that connection limit is 1.

ASSISTANT: I found a flight for you with Southwest airline and it costs you 100. Shall I proceed?

USER: Yes, you can go ahead.

ASSISTANT: Your ticket has been booked with 1011 flight number.

USER: Thank you for the support.

ASSISTANT: Welcome, thank you for choosing us. Have a safe flight.

USER: You are welcome.