You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I want to travel from OAK to PHL, can you help me for to find a flight?

ASSISTANT: Can I know your travel dates?

USER: My travel dates are 04/24 and 04/26. I prefer with 1 connection.

ASSISTANT: Basis on your details, I got a flight with flight number 1028.

USER: OK, you can proceed.

ASSISTANT: Your ticket is confirmed. Can I know your name please?

USER: Thank you for helping me. I am Nicole Miller.

ASSISTANT: Thank you for contacting us.

USER: Welcome.