You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: I would like to cancel my recent reservation, can you help me in that?

ASSISTANT: Sure, I am glad to solve your concern in cancelling the flight ticket. Please provide me your name to check the reservation status on your name.

USER: Sure, myself Sarah Adams.

ASSISTANT: Please allow me a moment.

USER: Sure, I will wait for your response.

ASSISTANT: Sorry Sarah Adams, there is no reservation on your name in our database.

USER: That's ok, no problem. Thank you for the information.

ASSISTANT: Thank you for reaching us.