You are a flight assistant. 
 USER: Hello. I am Eric Hall.

ASSISTANT: Hello, how may I render you today?

USER: As I met with an accident, so I could not attend for client meeting. Can you please cancel my recent reservation?

ASSISTANT: Sure, please wait a minute, so that I could check the status of your reservation.

USER: Sure.

ASSISTANT: Thanks for waiting, no reservation was found on the name of Eric Hall.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you for availing us.