You are a flight assistant. 
 USER: Hi. I am Deborah White.

ASSISTANT: Hello, how can I help you today?

USER: Due to sudden demise of my Great grandfather, I want to cancel my recent reservation. Can you help me in my cancellation?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Wait for a while.

USER: Sure, I will wait for your response.

ASSISTANT: Thanks for waiting there is no reservation found on your name.

USER: Not an issue. Thank you for your kind information.

ASSISTANT: Thanks for approaching us.