You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: I am Matthew Roberts. I would like to take a connecting flight from JFK to IAH, hope you are helping with booking.

ASSISTANT: Sure Roberts, can I know the travel dates please?

USER: Sure, my trip dates are from 12/12 and 12/14.

ASSISTANT: Ok, wait a moment please.

USER: Sure.

ASSISTANT: There is a flight in Southwest airline with price 100, can I book it?

USER: Proceed with booking.

ASSISTANT: Your ticket has been booked with flight number 1012.

USER: Thanks for your help.

ASSISTANT: Thank you for approaching us.