You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I serve you today?

USER: Myself John Gonzalez. I would like to cancel my recent reservation, can you help me in that?

ASSISTANT: I understand your request, I'll help you in cancellation.

USER: Thank you.

ASSISTANT: Give me some time to check the reservation status.

USER: Sure, I will wait for your response.

ASSISTANT: Thank you for waiting, sorry to inform you that there is no reservation found with your name.

USER: That's ok, no problem. Thank you for the information.

ASSISTANT: Thank you for approaching us.