You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: I would like to travel to PHX for business trip, can you please reserve flight ticket from MCO?

ASSISTANT: I am here to help you, may I know your name?

USER: Sure, my name is Brenda Smith here.

ASSISTANT: May I know your trip dates?

USER: My planned travelling dates are Nov, 16 an 18 respectively.

ASSISTANT: Is there any other specifications?

USER: Flight has to be with single connection.

ASSISTANT: There is a connecting flight-1020 in economy class, shall I proceed?

USER: Please proceed for booking.

ASSISTANT: Ok, booking is done on JetBlue airlines.

USER: Thank you for your service.

ASSISTANT: Thank you.