You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: Here Charles Hall. I need to travel from EWR to CLT to meet my cousin, can you help me with that booking?

ASSISTANT: Sure, can you share your journey dates?

USER: My preferable dates are 07/29 and 07/31.

ASSISTANT: Do you have any specifications?

USER: I need a direct flight and price should not exceed 200.

ASSISTANT: There is a connecting flight with number 1024 in airline Spirit, the fare is 100.

USER: Ok, proceed with booking.

ASSISTANT: Your ticket is reserved.

USER: Thank you for helping me.

ASSISTANT: Thank you for reaching us.