You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: I want to cancel my recent reservation on the name of Jacob Hernandez. Will you help me?

ASSISTANT: Sure, please wait a moment I will check and get back to you.

USER: Ok, take your time.

ASSISTANT: Unfortunately, no reservation found with your name.

USER: Ok, no issue.

ASSISTANT: Thanks for choosing us, have a good day.

USER: Thanks for the information.