You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: I am Catherine Wilson, I need to cancel my reservation as my schedule goy cancelled.

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Sorry Wilson, there is no reservation found as per your name.

USER: It's ok, anyway thank you for the help.

ASSISTANT: You are welcome.