You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I am Edward Martin. I need to cancel my recent reservation due to cancel of my event. Could you please help me?

ASSISTANT: Sure, please wait for a moment.

USER: Sure.

ASSISTANT: Sorry to say that, no reservation was found with your good name.

USER: No problem, thank you for the information.

ASSISTANT: Thank you for reaching us.