You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Ryan Jackson here.

ASSISTANT: How may I guide you?

USER: Can you reserve me ticket from MCO to DCA?

ASSISTANT: Ryan Jackson, I am here to help you for this. Could you please share me your travel dates?

USER: My trip dates are Feb 12 to 14.

ASSISTANT: Do you prefer any airline?

USER: No.

ASSISTANT: At what time are you planning to depart and return?

USER: My return time is in morning.

ASSISTANT: Is there any other specifications regarding your journey?

USER: I need a direct flight.

ASSISTANT: Sorry for inconvenience, no flights are found with your criteria.

USER: Ok, no issues.

ASSISTANT: Thank you very much for contacting our agency.

USER: Thank you for the information.

ASSISTANT: You are welcome.