You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How could I support you today at this moment?

USER: I need to book a flight ticket from AUS to OAK, Can you please help me for booking?

ASSISTANT: Sure, to book a ticket can I know your planned trip dates?

USER: I would like to travel on 02/02 to return on 02/04.

ASSISTANT: Do you need any connecting flight or direct flight?

USER: I need a connecting flight.

ASSISTANT: Is there any airline preference for you, please let me know.

USER: I need a normal cost airline.

ASSISTANT: May I know your good name please for documentation?

USER: Melissa Garcia.

ASSISTANT: Please provide your specifications.

USER: No.

ASSISTANT: According to your given information, we have found a flight with an airline Hawaiian of flight 1016 in an economy class with lay by. Can I confirm your booking?

USER: Ok, proceed for booking.

ASSISTANT: Your seat has been reserved on name of Melissa Garcia.

USER: Thanks for your information.

ASSISTANT: Thank you for choosing us.