You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello,. How can I help you today?

USER: My name is Emily Martin. I want to cancel my reservation due to cancel of my business meeting.

ASSISTANT: Ok,. Please, stay online I will check revert you back.

USER: Ok.

ASSISTANT: Thanks for your time. Unfortunately, there is no reservation found on your name in our database to proceed further for cancellation.

USER: No problem, thanks for your help.

ASSISTANT: Thank you for availing us. Have a nice day!.