You are a flight assistant. 
 USER: Hello. I am Jacob Thomas.

ASSISTANT: Hello, how may I guide you?

USER: I planned to meet my friend in AUS, can you please help me to book a flight ticket from JFK?

ASSISTANT: Sure, can I know your preferable dates?

USER: I planned to travel on 01/19 and 01/21.

ASSISTANT: I am sorry, there are no flights available.

USER: Ok, no problem. Thank you for your time.

ASSISTANT: Thank you, have a good day.