You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Justin Martin here. Due to bad weather, I need to cancel my reservation.

ASSISTANT: Fine.

USER: Can you please help me with it?

ASSISTANT: Ok, I will help you. Give a minute, I will check and let you know the status. Thanks for waiting. I checked the reservation list, but there was no reservation on your name to  cancel.

USER: Not an issue, thank you.

ASSISTANT: Thank you for reaching us. Have a nice day.