You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I serve you at this moment?

USER: I want to cancel my reservation as my meeting got cancelled, can you please help me in cancellation?

ASSISTANT: Sure, please provide your good name?

USER: I am Sharon Moore.

ASSISTANT: Ok, please wait for few minutes, let me check with your recent reservation status.

USER: Ok.

ASSISTANT: We found a reservation on your name, can I proceed with cancellation?

USER: You can proceed to cancel.

ASSISTANT: Your recent reservation has been cancelled successfully.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us.