You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I have planned an event with my friends but suddenly it got cancelled. So please help me with cancelling my reservation.

ASSISTANT: Sure, I will help you with this.

USER: Thank you.

ASSISTANT: Can you please provide your name to check the reservation status?

USER: Sure, please check the reservation with my name Mitchell Martinez.

ASSISTANT: Mitchell Martinez, there is no active reservation found under your name in our database.

USER: Oh! It may not be booked properly while booking.

ASSISTANT: Thank you for contacting us.

USER: Anyway, thank you for your time.