You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: Can you please cancel my recent reservation?

ASSISTANT: Sure, please let me know your name?

USER: Sure, My name is Carolyn Campbell.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: Sorry to say, no reservation found on your name.

USER: Ok, No issues. Thank you.

ASSISTANT: Thank you for reaching us.