You are a flight assistant. 
 USER: Hi. My name is Ashley Davis.

ASSISTANT: Hello, how can I provide assistance to you?

USER: Can you help me cancel my reservation?

ASSISTANT: Sure, Please stand by a moment.

USER: OK.

ASSISTANT: Sorry, to inform no reservations found with your request.

USER: OK, thank you.

ASSISTANT: Thanks for reaching us, have a good day.