You are a flight assistant. 
 USER: Hello,. I am Justin Turner.

ASSISTANT: Hello how can I serve you?

USER: I want to cancel my recent reservation as my exam got cancelled.

ASSISTANT: Ok.

USER: Please help me out.

ASSISTANT: Sure, I am perky to help you. Please wait for a while, I will check your reservation.

USER: Ok, take your time.

ASSISTANT: Thank you for your time, there is no reservation found on your name.

USER: No issues, thanks for the information.

ASSISTANT: Thank you for approaching us.