You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. What can I do for you now?

USER: Could you please book a ticket to IAD from AUS?

ASSISTANT: Ok. Help me with your journey dates.

USER: 05/01 and 05/03 are my journey dates.

ASSISTANT: May I have your name?

USER: My name is Gregory Thomas.

ASSISTANT: You have a flight with 1 connection of price 100 in Southwest airline. Can I make it reserve?

USER: You can please proceed.

ASSISTANT: Booking was done.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.