You are a flight assistant. 
 USER: Hello, myself Charles Hill.

ASSISTANT: Hello, what type of help you are expecting from us Hill?

USER: I want to meet my grandfather at New York, could you please help me to book my flight ticket from PHX to JFK?

ASSISTANT: Sure, I am glad to help you with your flight ticket booking Hill. Can you please let me know your scheduled dates of your journey?

USER: Sure, I will depart on 05/27 and return back on 05/29.

ASSISTANT: Please wait for sometime, I will revert back to you with the suitable flight.

USER: Sure.

ASSISTANT: I have found a flight with 1 connecting flight having a ticket fare of 100 which is provided by Southwest airlines. Shall I proceed with the booking?

USER: Yes, you can proceed for booking the ticket.

ASSISTANT: I have booked your flight ticket successfully in the flight 1003 in a business class.

USER: Thank you very much for your help.

ASSISTANT: You are most welcome, thank you for opting our service. Have a safe journey.