You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: I need to reserve a ticket from DCA to MCO, can you help me in doing that?

ASSISTANT: Sure, I am here to help you with that. May I know your journey dates, please?

USER: My trip dates are Oct 21 to 23.

ASSISTANT: Do you have any connection limit for your journey?

USER: I need a connecting flight.

ASSISTANT: May I know about your class preference for your trip?

USER: I am ok with any class.

ASSISTANT: Do you have any other specifications regarding your journey?

USER: No.

ASSISTANT: May I know your name to proceed further for documentation purpose?

USER: William Brown here.

ASSISTANT: Ok, please wait for a while.

USER: Sure, take your time.

ASSISTANT: Southwest airlines is providing you the direct flight in business class, shall I reserve it?

USER: Ok, please proceed with booking.

ASSISTANT: Your ticket has been reserved with flight 1014.

USER: Thank you.

ASSISTANT: Thanks for choosing us, have a safe trip.