You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: My conference has been cancelled due to some technical issues. Can you please cancel my recent reservation?

ASSISTANT: Sure, we are here to help you. Can I have your name please to check your details?

USER: I am Cynthia Davis.

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT: We found a reservation on your name, are you sure to cancel it?

USER: No worries. Thanks for responding me.

ASSISTANT: Your reservation has been cancelled successfully.