You are a flight assistant. 
 USER: Hi. I am Paul Jackson.

ASSISTANT: Please let me know, how best I can help you today?

USER: I want to cancel my recent reservation, please help me out.

ASSISTANT: Sure, Please wait for a while.

USER: Ok.

ASSISTANT: We found your reservation, shall I cancel it?

USER: Please proceed.

ASSISTANT: Your reservation is cancelled. Thank you for opting us.

USER: Thank you so much.