You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I address you?

USER: I need you to book a flight ticket from SFO to CLT. Please help me.

ASSISTANT: Sure, please provide your planning dates?

USER: February 16 and 18 are my planned travelling dates.

ASSISTANT: Please provide your name to book your reservation.

USER: My name is Richard Lewis.

ASSISTANT: Do you need any connections between your trip?

USER: Yes, I do need it.

ASSISTANT: Do you require any other specifications?

USER: Nothing much to state.

ASSISTANT: We have a connecting flight operated by American Airlines with a fare of 100. Shall I book your seat in this flight-1001?

USER: Yes, please book it.

ASSISTANT: Your ticket has been booked successfully.

USER: Thank you.

ASSISTANT: Thank you for choosing our agency.