You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Donald Lee here.

ASSISTANT: How may I guide you today?

USER: I would like to attend a business meeting in Oakland, can you please reserve a flight ticket from JFK to OAK?

ASSISTANT: Sure, can you please share your preferable journey dates?

USER: Thank you, my departure is on Aug 25 and please book my return ticket also on Aug 27.

ASSISTANT: Do you need any connection in between your journey.

USER: Yes, I need a single connection for my journey.

ASSISTANT: Please  wait for a minute. I found a ticket for you with price of 100, flight number is 1011 and connection is 1.Is it ok for you?

USER: I am ok with this. You can proceed with booking now.

ASSISTANT: I confirmed your ticket successfully with Delta airlines.

USER: Thank you for your kind assistance.

ASSISTANT: Thank you for reaching us.

USER: Welcome.