You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Deborah Allen.

ASSISTANT: Deborah, how may I render you?

USER: Due to some urgent office meeting, I am going to cancel my reservation. Can you please help me with that?

ASSISTANT: Sure, I am here to help you. Please give me a moment to check your ticket status.

USER: Sure, I will wait for your response.

ASSISTANT: Sorry, no reservation is available by your name.

USER: Not an issue, anyhow thank you very much for your service.

ASSISTANT: Thank you for contacting us.