You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I am planning to attend music concert at IAH, can you please help me with booking a flight ticket from MSP?

ASSISTANT: May I know your desired travel dates please?

USER: I would like to take off on Jan 12 and return on Jan 14.

ASSISTANT: Do you have any specifications?

USER: I am looking for a direct flight.

ASSISTANT: Sorry to say, there is no flight on your desired travel dates.

USER: Ok, no issues. Thank you for the information.

ASSISTANT: May I know your name please?

USER: My name is Gregory Moore.

ASSISTANT: Thank you for opting us.

USER: You are welcome.