You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: I had booked a ticket in the previous month to enjoy my weekend in my home town but due to office work I am unable to travel, can you please cancel my previous booking?

ASSISTANT: Sure, I can help you with that.

USER: Thank you.

ASSISTANT: May I know your name for checking your previous reservation status?

USER: Sure, the previous booking is done on Angela Robinson which is my name.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: There is no previous reservation available on your name Angela Robinson.

USER: Oh! Ok, that's fine. I think the ticket is not booked properly while I am booking. Thanks for your search.

ASSISTANT: Thank you for reaching us, have a nice day.