You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello,. How can I render you today?

USER:  I want to cancel my reservation as my adventure trip got cancelled, please help me.

ASSISTANT: Sure, we are here to help you. Let me know your name for checking the reservation.

USER: Sure, my name is Jerry Hernandez.

ASSISTANT: Thanks for your name, please wait for a while.

USER: Sure.

ASSISTANT: Thanks for your time, we found a reservation with your name in our database. Shall I proceed for cancellation?

USER: Sure.

ASSISTANT: Your ticket has been cancelled.

USER: Thank you.

ASSISTANT: Thank you for opting us, have a nice day.