You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you today?

USER: I want to cancel my recent reservation. Could you help me with that?

ASSISTANT: Sure, we are here to cancel your recent reservation. To proceed further, may I know your name?

USER: Ryan Harris here.

ASSISTANT: Ok, please wait for a while.

USER: Ok.

ASSISTANT: Thanks for your time, there was no reservation found on your name to cancel it.

USER: That's ok, no problem. Thank you.

ASSISTANT: Thank you for connecting with us.