You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: I would like to cancel my reservation which is under my name. Can you please help me with that?

ASSISTANT: Sure, please provide your name for checking the reservation status.

USER: Sure, my name is James Carter.

ASSISTANT: Please give me a moment.

USER: Sure, take your time.

ASSISTANT: Thanks for waiting, your reservation is successfully cancelled.

USER: Thank you for your help.

ASSISTANT: Welcome, have a great day.