You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: Due to heavy rains at my destination place, I want to cancel my political interaction with people. Can you help me to cancel my reservation?

ASSISTANT: Sure, I am here to help you with that, can I know your good name to proceed further?

USER: Sure, Rachel Hall here.

ASSISTANT:  I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: Ok, no issues. Thanks for the information.

ASSISTANT: Thank you for reaching us.