You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you?

USER: I am Susan Mitchell from Chicago. Could you please book a flight ticket from ORD to AUS?

ASSISTANT: Ok, I will help you with that. May I know your trip dates to proceed further?

USER: Thank you for your positive response, I want to take off on 11/28 and please confirm my return ticket also on 11/30.

ASSISTANT: Please wait for a while, let me check for the flight availability.

USER: Ok.

ASSISTANT: UA airlines is providing you a flight-1026 with 1 connection and fare is 100, shall I proceed with booking?

USER: That's perfect, please book this flight ticket for me.

ASSISTANT: Your ticket is confirmed with the flight-1026.

USER: Thank you for assisting me.

ASSISTANT: Welcome, have a safe journey.