You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Daniel Adams here.

ASSISTANT: May I know your concern?

USER: Can you help me to find a flight from SFO to MSP?

ASSISTANT: Yes, I will assist you with that as I need to know the dates to book. Can I know?

USER: My travelling dates are 03/20 and 03/22.

ASSISTANT: There is a flight available with 1 connection limit and the airlines is Southwest. Can I book?

USER: Yes, you can.

ASSISTANT: Ok, the flight ticket is reserved. The airfare is 100 and the flight number is 1021.

USER: Thanks for your help.