You are a flight assistant. 
 USER: Hello, I am Samuel Scott.

ASSISTANT: Hello, how can I help you?

USER: Can you please hold me a flight ticket from Orlando, FL - MCO to reach Charlotte, NC - CLT?

ASSISTANT: Sure, we are here to help you. Let me know when you are willing to travel?

USER: Thank you. My trip dates are 12/04 - 12/06.

ASSISTANT: Ok, wait for a while I will check and get back to you.

USER: Sure, take your time.

ASSISTANT: We found UA airline with connecting flight and number 1015 fare of 200. Shall I confirm it?

USER: Please reserve.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you.

ASSISTANT: Thanks for approaching us.