You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. What type of service that you need from us?

USER: I am Rachel Carter. I want to reserve a flight ticket from PHX to HOU, can you please help me?

ASSISTANT: Sure, I am happy to help you. May I know your journey dates?

USER: My travelling dates are 01/28 and 01/30.

ASSISTANT: Wait for a moment.

USER: Sure.

ASSISTANT: JetBlue airlines is providing a flight-1014 with a drop of journey in your journey. Can I proceed to reserve your flight ticket?

USER: Ok, please proceed with booking.

ASSISTANT: Carter, your ticket booking is successfully confirmed.

USER: Thank you for helping me.

ASSISTANT: It's my pleasure.