You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I'm Kevin Smith.

ASSISTANT: How can I guide you?

USER: My business meeting has been cancelled. So, I would like to cancel my reservation. Can you please help me with that?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Kevin, please give me a moment.

USER: Sure, take your time.

ASSISTANT: Kevin, I have found a reservation under your name.

USER: Ok, no problem. Thank you for checking.

ASSISTANT: Thank you for reaching us.