You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Andrew Williams here.

ASSISTANT: How may I help you? Nice to meet you Andrew.

USER: Can you find a flight for me from ORD to CLT?

ASSISTANT: Ok, now please share your travel dates?

USER: Sure, my trip dates should be 11/14 and 11/16.

ASSISTANT: Thanks for your patience. I have found southwest airlines which flies with one connection.

USER: Please proceed with booking.

ASSISTANT: Sure, your flight ticket has been confirmed now.

USER: Thanks for your help.

ASSISTANT: Thank you.