You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you today?

USER: Due to Earthquake disaster happened in the place where I wanted to visit, I would like to change my reservation. Can you help me to change my reservation?

ASSISTANT: Sure, may I know your name please?

USER: I am Gregory Hill.

ASSISTANT: Thanks for providing your name, we are happy to inform that we found a reservation with your name to change. Let me know your new travelling dates please?

USER: I want to fly on 10/31 and recur on 11/02.

ASSISTANT: Help me with your airport codes?

USER: I want to start from CLT and end at LAX.

ASSISTANT: Do you prefer direct flight or connecting flight?

USER: I need a connecting flight.

ASSISTANT: Ok, please wait for a moment.

USER: Sure.

ASSISTANT: Thanks for waiting, we have no connecting flights with your request.

USER: Ok,  no issues. Thanks for your help.

ASSISTANT: Thanks for opting us.