You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Amanda Brown.

ASSISTANT: What assistance do you require from us?

USER:   I am a science student in New York university, I want to visit National Museum of Natural History for my thesis, can you help me in booking a ticket from AUS to IAD?

ASSISTANT: Sure, I am here to help you. Can you please provide me the travelling dates, so that I can check the flight?

USER: My travelling dates are 11/25 to 11/27.

ASSISTANT: Ok, please be on hold for a while.

USER: Sure.

ASSISTANT: There is a flight Delta airlines with connection limit 1 and the ticket fare is 300. Shall I proceed with booking?

USER: You can book it.

ASSISTANT: Ok, I have booked your ticket with flight number 1026.

USER: Thank you for helping.

ASSISTANT: You are welcome. Thank you for reaching us.