You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you for today?

USER: Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.

ASSISTANT: Sure, I will help you with that. Can you please provide your name to check the reservation status with your name?

USER: Sure, my name is Linda Adams.

ASSISTANT: I am sorry to say this Linda, there are no active reservations with your name to cancel.

USER: That's ok, thank you for giving the information.

ASSISTANT: You are most welcome, thank you for reaching out here.