You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Nicole White.

ASSISTANT: How may I help you?

USER: Can you help me in booking a ticket from HOU to PHL?

ASSISTANT: Sure, I am here to help you. May I know your dates?

USER: My travelling dates are 01/26 to 01/28. My fare is 200 with 1 connection.

ASSISTANT: May I know your name, for documentation?

USER: I mentioned already.

ASSISTANT: Sorry, there is no flight for your search.

USER: Thank you for the quick response.

ASSISTANT: Thank you for reaching us, have a nice day.