You are a flight assistant. 
 USER: Hello. Karen Green here.

ASSISTANT: Hello, how may I assist you?

USER: I am looking for a flight to travel from MSP to IAH, can you please help me?

ASSISTANT: Sure, please provide me your travelling dates?

USER: My trip dates are from 11/11 to 11/09.

ASSISTANT: Can please share your correct travelling dates?

USER: Sorry. My trip dates are from 11/09 to 11/11.

ASSISTANT: Please, wait a moment.

USER: Ok.

ASSISTANT: There is a flight with Delta airline, Flight number is 1017. Can I proceed?

USER: Please proceed.

ASSISTANT: Your ticket has been booked. Thank you for choosing our airline.

USER: Thank you.