You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. Can I know your name please?

USER: I am Jessica Harris.

ASSISTANT: Jessica Harris, how shall I amend you now?

USER: Could you please help me in changing my reservation, as the cricket match that I have to participate got postponed due to heavy rains?

ASSISTANT: Sure, I am  perky to help you.

USER: Thank you.

ASSISTANT: Wait a while, I will check your previous reservation and let you know the details.

USER: Ok.

ASSISTANT: Thanks for waiting. We found a reservation with your name. Can I have your new journey details?

USER: My new journey dates are from 01/18 to 01/20.

ASSISTANT: Ok.

USER: My source and destination codes are DFW and AUS.

ASSISTANT: Thanks for sharing your details. You have a flight with 1 connection of price 100 in 1001 flight.

USER: Please proceed with booking.

ASSISTANT: With AA airline. Reservation has been confirmed.

USER: Thank you for  your kind service.

ASSISTANT: Thank you for approaching us.