You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I am Amanda Robinson. I am looking for a flight from ORD to MSP, can you help me out please?

ASSISTANT: Ok, may I know your travel dates?

USER: My trip dates are from 11/30 till 12/02.

ASSISTANT: There are no flights available at your location.

USER: That's ok, no problem. Thank you for your information.

ASSISTANT: Thank you for connecting our agency.