You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you for today?

USER: Jessica Harris here. I would like to fly from ORD, would you please aid me in booking a flight ticket to CLT?

ASSISTANT: Sure, I will help you with that Jessica Harris. Can you please provide your planned dates of journey?

USER: My planned dates are 01/18 and 01/20.

ASSISTANT: Please wait for a moment.

USER: Sure, take your own time.

ASSISTANT: Delta airlines is providing a flight to your region having a ticket fare of 200 with single connecting flight. Shall I proceed with the booking in this flight?

USER: Yes, you can proceed with that booking.

ASSISTANT: Ok, I have confirmed your flight ticket booking.

USER:  I really appreciate your help, thank you for your service.

ASSISTANT: You are most welcome and thank you for reaching us.