You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: I am Amy Wright.

ASSISTANT: Glad to meet you Amy.

USER: I want to book a ticket from MCO to PHX, can you help me?

ASSISTANT: Sure, I am happy to help you. May I know your travel dates please?

USER: My travel dates are 12/02 and 12/04.

ASSISTANT: Ok, hold on for a moment. Let me check the best flight for you.

USER: Ok.

ASSISTANT: Sorry Amy, there are no flights available on your requested dates.

USER: No problem, thanks for checking.

ASSISTANT: Welcome, thank you for choosing us. Have a great day.