You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Amanda Anderson here.

ASSISTANT: How may I lend a hand to?

USER: I want to cancel my recent reservation, can you please help me out?

ASSISTANT: Anderson, I am willing to help you for this. Let me check your reservation status in our database.

USER: Ok, take your time.

ASSISTANT: Anderson, I found your reservation and cancelled it successfully.

USER: Thank you for the help.

ASSISTANT: Thank you Anderson for utilizing our agency.