You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I guide you today?

USER: I have to attend a business meeting at MSP, could you please help me with booking a flight ticket from CLT to MSP?

ASSISTANT: Sure, I will help you with that. Can you please provide your preferable dates of travelling?

USER: I would like to depart on June 25th and return on June 27th.

ASSISTANT: Are you ok with connecting flight?

USER: I am looking for a direct flight.

ASSISTANT: Any more specifications do you have?

USER: I have no other specifications.

ASSISTANT: May I know your name to book the flight ticket?

USER: I am Steven Smith.

ASSISTANT: Please wait a moment to check the flights.

USER: Sure, take your time.

ASSISTANT: We are apologize that, there are no direct flights running towards your region with your requested dates of travelling.

USER: Ok, not an issue. Anyways, thank you for the information.

ASSISTANT: Thank you for approaching us, have a great day.