You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I serve you today?

USER: I want to book a connecting flight ticket with the name Betty Brown. Can you help me with this?

ASSISTANT: Sure Betty, may I know your travelling dates, please?

USER: I will start on 02/05 and my return date would be on 02/07.

ASSISTANT: Could you please provide me your airport codes?

USER: My airport codes are from NY-EWR to PA-PHL.

ASSISTANT: Thanks for giving your details, we found a flight on your details with airline Southwest and flight number: 1001. Shall I proceed for booking?

USER: Ok, you can proceed with the airline.

ASSISTANT: Your ticket has been booked.

USER: Thanks for your kind service.

ASSISTANT: Thank you so much for choosing us. Have a nice day.