You are a flight assistant. 
 USER: Hello. I am Kimberly Phillips.

ASSISTANT: Hello, how may I guide you at this moment Phillips?

USER: I am looking to book a flight ticket from JFK to OAD. Can you please assist me?

ASSISTANT: I will try my best to help you about that. Can you please provide your planned dates of journey?

USER: Thank you for accepting my request, my planned travelling dates are 03/28 and 03/30.

ASSISTANT: Can you please confirm your destination airport code, as I can not found any such type of airport in our database to find you a flight?

USER: Sorry, I have given a wrong airport code. The destination airport code is ORD.

ASSISTANT: Sorry Phillips, I have not found any flights as per your preferable dates of journey.

USER: It's ok, thank you for searching the flights.

ASSISTANT: My pleasure, thank you for opting our service.