You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I guide you for today?

USER: Can you please help me to book a ticket from EWR to AUS?

ASSISTANT: I am happy to help you about that. Can you please provide your planned dates of journey?

USER: My travelling dates are on Sept 04 and Sept 06.

ASSISTANT: Do you need a connecting flight for your journey?

USER: Yes, I need a single connecting flight.

ASSISTANT: Can you please provide your name for further proceeding?

USER: My name is Donna Collins.

ASSISTANT: Sorry to say this Donna Collins, I am not able find any flights which travels to your region.

USER: Ok, not a problem. Thank you.

ASSISTANT: You are welcome, thank you for reaching us.