You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, How can I best assist you now?

USER: I am Charles Baker. Can you please help me in reservation from EWR to IAH?

ASSISTANT: Sure, I am ravish to help you. Can you please let me know your travelling dates?

USER: My journey dates are on Oct 12th and 14th.

ASSISTANT: Do you have any particular time for departing and returning?

USER: My return time should be in the afternoon.

ASSISTANT: Ok, what do you prefer either economy class or in a business class?

USER: I am ok with any class.

ASSISTANT: Is there any other specifications regarding your journey?

USER: I need a stopover in between journey.

ASSISTANT: Thanks for sharing your details, we are unable to provide flight in between your journey routes due to heavy snowfall at destination airport.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: Thanks for connecting with us, have a good day.