You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: I want to book a ticket from JFK to OAK, can you help me?

ASSISTANT: May I know your travelling dates?

USER: My travel dates are 07/09 and 07/11.

ASSISTANT: Please let me know your connection limit?

USER: I prefer a connecting flight.

ASSISTANT: May I know do you have any other requirements?

USER: I have provided all my requirements.

ASSISTANT: Tell me your name please?

USER: I am Edward Martinez.

ASSISTANT: Here is a connecting flight with ticket fare 100 and 1021 as flight number in economy class. Shall I proceed with booking?

USER: Yes, please.

ASSISTANT: Your ticket is reserved in Southwest airline.

USER: Thank you for booking.

ASSISTANT: Thank you for reaching us.