You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you?

USER: I would like to cancel my recent reservation, can you help me in that?

ASSISTANT: May I know your name?

USER: Sure, myself Joshua Martinez.

ASSISTANT: Sure, I will help you. Please wait for a moment.

USER: Sure, I will wait for your response.

ASSISTANT: Sorry, there is no reservation existing on your name.

USER: That's ok, no problem. Thank you for the information.

ASSISTANT: You are welcome, have a nice day.