You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: As I am not issued with leave during my journey period, so I want to cancel my reservation. Can you please help me in that?

ASSISTANT: Sure, I'm happy to help you with that. May I know your good name please?

USER: Thank you for taking my request into consideration. My name is Christine Carter.

ASSISTANT: Ok, please wait while I'll check your reservation status in our database.

USER: Sure.

ASSISTANT: Christine Carter, there is no active reservation found under your name to do cancellation.

USER: Ok, that's not a problem. Thank you.

ASSISTANT: Thank you for reaching us, have a great day.