You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: My office meeting got postpone.

ASSISTANT: Ok.

USER: Can you cancel my reservation?

ASSISTANT: Sure. May I know your name for cancellation of a ticket?

USER: My name is Ronald Wright.

ASSISTANT: Ronald Wright, wait for a while.

USER: Ok.

ASSISTANT: Thanks for your time. We found that there was no reservation found with your name.

USER: Ok.

ASSISTANT: Thank you for reaching us.

USER: Thanks for the information.

ASSISTANT: Have a nice day.