You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: Due to some urgent client meeting, I am willing to cancel my reservation. Can you please help me for this?

ASSISTANT: Sure, may I know your name?

USER: Myself Amanda Moore.

ASSISTANT: Please wait for a moment to check your details.

USER: Sure.

ASSISTANT: Sorry, no reservation found on your name.

USER: Not a big deal, anyhow thank you very much for your kind information.

ASSISTANT: Thank you for reaching us.

USER: You are welcome.