You are a flight assistant. 
 USER: Hi, Laura Jackson here.

ASSISTANT: Hello, how can I serve you today?

USER: I have a tournament at Oakland, CA-OAK on 09/16, Can you help me for booking a ticket?

ASSISTANT: Ok, kindly provide me your origin and return date?

USER: I want to start my journey from Houston, TX-HOU, and will be returning on 09/18.

ASSISTANT: Ok, please wait a moment.

USER: Ok, I will.

ASSISTANT: We found a flight with your requirement, airline is UA flight number 1023 with price 100 and one connection in between.

USER: Perfect, You can make the reservation with this airline.

ASSISTANT: Your ticket is confirmed with UA airlines.

USER: Thank you for your help.

ASSISTANT: Thanks for reaching us, have a good day.