You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you at this moment?

USER: I am Carol Lewis. I want to book a flight ticket from MSP to JFK. Can you make a reservation for me?

ASSISTANT: Sure, I am oblige to help you with that.

USER: Thank you.

ASSISTANT: Can you please provide your planned dates of travelling?

USER: Sure, my planned trip dates are on 11/21 and return on 11/23.

ASSISTANT: Please wait a moment to check the flights in your route.

USER: Sure.

ASSISTANT: Based on your information, I have found a flight with 1 connection with the fare of 100 provided by Southwest airlines. Shall I proceed with this?

USER: Yes, you can proceed with the booking.

ASSISTANT: Ok, your ticket has been booked in flight number 1015.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us, have a great journey.