You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I guide you?

USER: I am Sarah Edwards. I am planning to cancel my recent reservation. Can you please cancel my ticket?

ASSISTANT: Sure, I can help you to cancel your ticket.

USER: Sure.

ASSISTANT: Please wait a minute, I will check your ticket and then I will proceed with the ticket cancellation.

USER: Sure, take your own time.

ASSISTANT: Ok Sarah Edwards, I have found your ticket in the confirmation list.

USER: Please cancel it.

ASSISTANT: I have successfully cancelled your ticket.

USER: Thank you for your service.

ASSISTANT: You are welcome.