You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you?

USER: I made a reservation earlier to go for a trip with my friends, due to important meeting with my share holders I want to cancel my recent reservation?

ASSISTANT: Sure, I will help you. May I know your name?

USER: My name is Brandon Martinez.

ASSISTANT: Please wait a moment.

USER: ok.

ASSISTANT: There is no reservation on your name.

USER: Ok, no issues.

ASSISTANT: Thank you so much.

USER: Thanks for the help.