You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I want to travel from ORD to BOS. Can you help me to book a flight ticket?

ASSISTANT: Sure, can you share your trip dates?

USER: I want to fly in the flight on Feb 11 and Feb 13.

ASSISTANT: Do you have any preferences?

USER: I want to have a connection of 1.

ASSISTANT: May I know your name?

USER: I am Catherine Anderson.

ASSISTANT: There is a connecting flight with number 1022 in airline Southwest, the fare is 100 in economy class. Can I book it?

USER: Book the ticket.

ASSISTANT: Your ticket is reserved, the depart time is 9:00 hours and return time is 11:00 hours.

USER: Thank you for helping me out.

ASSISTANT: Thank you for reaching us.