You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: Ashley Garcia here. My trip was postponed and I want to change my reservation can you help me?

ASSISTANT: Please give me a minute. Sorry, there is no reservation found under your name.

USER: No problem.

ASSISTANT: Thank you for reaching us.

USER: Thank you for checking.

ASSISTANT: You are welcome.