You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: Due to sudden rainfall at my source, I want to cancel my recent reservation. Can you please help me with this?

ASSISTANT: Sure, I am here to help you. May I know your name please?

USER: Sure, I am Virginia Wright.

ASSISTANT: Please wait for a moment.

USER: Ok, I will wait.

ASSISTANT: There is a reservation found under your name, shall I cancel it?

USER: Yes.

ASSISTANT: Ok, your reservation has been cancelled successfully.

USER: Ok, Thank you for your help.

ASSISTANT: You are welcome.