You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you at this moment?

USER: I need to cancel my reservation, as my conference, the meeting got cancelled. Can you please help me out?

ASSISTANT: Sure, I will help you with that. May I know your name for further process?

USER: Myself Jonathan Martinez.

ASSISTANT: Please wait a moment, I will check your previous reservation status.

USER: Suer, I will wait for your information.

ASSISTANT: There is no previous reservation found under your name.

USER: Not a problem, anyways thank you for the information.

ASSISTANT: Thank you for reaching us, have a good day.