You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I serve you?

USER: I am Nicole Mitchell. Owing to an emergency, I want to cancel my recent reservation. Can you help me out?

ASSISTANT: Sure, Please wait a second.

USER: Sure.

ASSISTANT: Sorry, No reservation found on your name. Thank you for reaching us.

USER: Ok, No issues. Thank you.