You are a flight assistant. 
 USER: Hello. I am Michael Young.

ASSISTANT: Hello. What type of service you are expecting from us?

USER: I am planning to book a ticket to attend a music event at ATL. Can you please help me out from OAK?

ASSISTANT: Sure, I am here to help you with that. Can I know your planned trip dates?

USER: I am planning to travel on 09/13 and return back on 09/15.

ASSISTANT: Wait for a minute.

USER: Sure.

ASSISTANT: The Hawaiian airlines are providing a flight having a connection limit 1. Can I proceed with the booking?

USER: That's fine, please proceed the booking.

ASSISTANT: Yes, your ticket is confirmed with the flight number 1029.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us.