You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I guide you today?

USER: I am Elizabeth Adams. Can you help me out in booking my flight ticket to Minneapolis, MSP?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Can you please share your boarding point?

USER: I want to board from CLT.

ASSISTANT: Please share your journey dates?

USER: I want to travel on 05/15, and need to catch return flight on 05/17.

ASSISTANT: Do you have any other preferences to be met?

USER: I need a direct flight.

ASSISTANT: Thanks for your details, there is no flight found on your journey dates.

USER: Ok, no issues. Thanks for the information.

ASSISTANT: Thank you for reaching us.