You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I want to travel from EWR to CLT. Can you help me to book a flight ticket?

ASSISTANT: Sure, I am here to help you out. Please provide me your trip dates.

USER: I want to fly in the flight on Aug 19 and Aug 21.

ASSISTANT: Do you have any connection limit?

USER: I want to travel in a connecting flight.

ASSISTANT: May I know your name to proceed further?

USER: Katherine Hall.

ASSISTANT: Here is a direct flight in economy class with Frontier airlines, can I proceed with it?

USER: Proceed to booking.

ASSISTANT: Your ticket has been booked with Katherine Hall.

USER: Thank you.

ASSISTANT: Thank you for reaching us Katherine Hall.