You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: Can you please make a reservation from CLT to DCA to attend a meeting in Washington?

ASSISTANT: Yes, can you tell me your travelling dates?

USER: My journey dates are on May 1st and 3rd.

ASSISTANT: Do you have any other specifications?

USER: I prefer a flight with one connection maximum.

ASSISTANT: I have found an economy class ticket with 1 connection.

USER: Ok, proceed booking with the name of  Frank Lopez.

ASSISTANT: Your ticket has been booked.

USER: May I know the flight name and number.

ASSISTANT: Flight number is 1014 of UA airlines.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.