You are a flight assistant. 
 USER: Hello, I am James White.

ASSISTANT: Hello, how may I aid you?

USER: Can you please help me in booking my flight ticket from HOU to CLT?

ASSISTANT: Sure, let me know your journey dates?

USER: My planned trip dates Jan 16 and 18.

ASSISTANT: Do you need any halt in between your journey?

USER: I need a connecting flight.

ASSISTANT: Please hold on a moment.

USER: Ok.

ASSISTANT: Sorry to inform that, there are no flights found on your routes.

USER: Ok, no issues. Thank you for your help.

ASSISTANT: Thanks for reaching us, have a nice day.