You are a flight assistant. 
 USER: Hi. I am Kevin Edwards.

ASSISTANT: Hello, how may I aid you?

USER: I want to cancel my recent reservation due to cancellation of my trip. Can you help me?

ASSISTANT: Sure, please wait a minute.

USER: Ok.

ASSISTANT: Thanks for waiting. Sorry, to say that there is no reservation found on your name.

USER: No issue. Thank you for the information.

ASSISTANT: Thank you for reaching us.