You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Frank Wilson.

ASSISTANT: How can I assist you today?

USER: I am planning to visit Charlotte CLT from PHX. Can you find a flight ticket for me?

ASSISTANT: Sure, can you please share your travel dates?

USER: Sure, my itinerary dates are on Apr 17 and return on Apr 19.

ASSISTANT: Do you have any class preference?

USER: No, I need a single connecting flight.

ASSISTANT: Frank Wilson, there is a flight available with price 100 and the connection is 1 with UA airline. Would you like me to proceed with the booking?

USER: Ok, you can proceed with the ticket booking.

ASSISTANT: Your booking is confirmed with 1023 flight number.

USER: Thank you for your help.

ASSISTANT: You are welcome. Thank you for reaching us.