You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I am Nicholas Scott. My business meeting has been cancelled, could you please help me with cancelling my recent reservation?

ASSISTANT: Sure, just a moment please. I am sorry no reservation found on your name.

USER: Sure, take your time. That's ok, not an issue.

ASSISTANT: Thank you for choosing us.

USER: Anyways, thank you for the information.