You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: Can you cancel my recent reservation?

ASSISTANT: Sure, could you please provide your name?

USER: Sure, I am Patricia Carter.

ASSISTANT: Please wait for a moment to check your details.

USER: Sure, get back with the proper information.

ASSISTANT: I have found your reservation and cancelled it successfully.

USER: Thanks for your information and service.

ASSISTANT: Thank you for reaching us.