You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. Do you need any assistance from our agency?

USER: Can you help me in booking my flight ticket from BOS to MCO?

ASSISTANT: Sure, I will help you and can I know your planned travel dates?

USER: My planned dates of journey are Dec 11 and Dec 13.

ASSISTANT: Is there any connection preference?

USER: I prefer connecting flight for this trip.

ASSISTANT: On whose name I have to book the ticket?

USER: My name is Nancy Taylor.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: Ok, not an issue. Thank you for providing information.

ASSISTANT: Thank you for reaching us, have a nice day.