You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Sharon Turner.

ASSISTANT: How may I guide you today?

USER: I need to book my flight ticket to PHX from CLT in the month of March to meet my old friend over there. Can you guide me about that?

ASSISTANT: Sure, I will help you with that. Can you please provide your preferable departure and return dates of travelling?

USER: Thank you for giving me a positive hope about my booking. My preferable departure and return dates are 03/20 and 03/22 respectively.

ASSISTANT: Please wait a moment to check the flights on your route.

USER: Sure, I will wait for your positive response.

ASSISTANT: There is a direct flight on your route having with a fare of 300 provided by UA airlines. Are you ok with this?

USER: As I do not have any alternative to complete my trip so go ahead with my booking.

ASSISTANT: Ok, your ticket has been confirmed in flight number 1028.

USER: Thank you for booking my flight ticket in flight 1028.

ASSISTANT: Thank you for reaching us, hope you have a great journey.