You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I have an earlier reservation to sign a new contract for new project, due to some problems it got postponed. Can you please help me in changing my reservation?

ASSISTANT: Sure, I am here to help you with that, can I know your good name to proceed further?

USER: Thank you for accepting my request, I had reserved it on the name of Stephanie Hall.

ASSISTANT: Thank you. Please be online for a while. I will check your reservation status and get back to you.

USER: Sorry, I had reserved it on the name of Stephanie Campbell. Please check with this name.

ASSISTANT: Ok, wait.

USER: Thank you, take your time.

ASSISTANT: I am sorry to say you that there is no reservation found under your name in our database.

USER: Oh! I think the ticket was not  booked properly while I am booking. Anyway, thank you for the information.

ASSISTANT: Thank you for reaching us.