You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I just need your help in making my reservation with 0 connection.

ASSISTANT: Sure, I will help you out. Please provide me your travel dates?

USER: My travelling dates are from 04/14 to 04/16.

ASSISTANT: Mention your location airport codes please?

USER: My airport codes are from AUS to PHX.

ASSISTANT: May I know your name?

USER: Sure, my name is Michael Phillips.

ASSISTANT: Really sorry Philips, no flights are available in your route.

USER: It's ok, thank you for the information.

ASSISTANT: Thank you for reaching us.