You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you today?

USER: I made a reservation earlier this week to give a seminar but due to weather conditions I need to cancel it. Will you help me in cancellation?

ASSISTANT: Sure, may I know your good name to proceed with cancel?

USER: My name is Kathleen Robinson.

ASSISTANT: Thank you for providing your name, I regret that there are no flights found with the given details.

USER: Ok, no problem.

ASSISTANT: Thank you.

USER: Thank you.