You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: I would like to spend my free time with my family in Charlotte, will you please help me to get a flight ticket?

ASSISTANT: Sure, may I know your name please to proceed further?

USER: Sure, myself Carolyn Taylor.

ASSISTANT: Taylor, may I know your journey dates please?

USER: My travel dates are from 01/05 to 01/07.

ASSISTANT: Can you please help me with the codes of the airport?

USER: Sure, my airport codes are from MCO to CLT.

ASSISTANT: Please give me a moment, I will look for the best service.

USER: Ok.

ASSISTANT: Taylor, there is a flight with JetBlue airlines available with price 100. Shall I proceed booking the ticket?

USER: Ok, may I know the connection limit?

ASSISTANT: It has 2 connections.

USER: Sorry, I want direct flight.

ASSISTANT: There are no direct flights available with your preferences, Taylor.

USER: Ok, no issues, thank you for your information.

ASSISTANT: Thank you for reaching us.