You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Kimberly Thomas.

ASSISTANT: How can I assist you today?

USER: I would like to book a ticket to Charlotte as I am having delegates meet, can you please help me out?

ASSISTANT: Sure, please mention your travelling dates.

USER: I am travelling on these dates 09/25 and 09/27.

ASSISTANT: Will you provide your airport codes please?

USER: I am flying from CLT to CLT.

ASSISTANT: Please give me a moment.

USER: I am preferring with connection 0.

ASSISTANT: There is no flights available with connections 0.

USER: Ok no problem, thank you for your services.

ASSISTANT: Welcome, have a great day.