You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I serve you?

USER: I am Samuel Brown and I would like to fly from Minneapolis, MN-MSP to attend a robotic workshop at Oakland, CA-OAK, can you help me to book a flight ticket?

ASSISTANT: Sure, Can I know your travelling dates?

USER: I will depart on 08/28 and I intend to return on 08/30.

ASSISTANT: Do you need any connecting flight?

USER: Yes, I need a connection.

ASSISTANT: We found a Southwest airline, flight number:1025 and the price is 200. Can I reserve it?

USER: That's fine, you can proceed with the booking.

ASSISTANT: Your flight ticket has been reserved.

USER: Thanks for your kind support.

ASSISTANT: Thank you for contating us.