You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Betty Jackson.

ASSISTANT: How may I guide you today?

USER: I have to attend a Live Concert at Charlotte, could you please help me with booking a flight ticket from ORD to CLT?

ASSISTANT: Sue, I will help you with that. Can you please share your preferable journey dates?

USER: I would like to depart on Sept 23rd and return on Sept 25th.

ASSISTANT: Do you have any connection limit?

USER: I am looking for a connecting flight.

ASSISTANT: Is there any specifications?

USER: Make sure that my depart time must be afternoon.

ASSISTANT: I found a flight for you with price of 200 in economy class, flight number is 1013 and connection is 1. Is it ok for you?

USER: Yes, please confirm the booking.

ASSISTANT: I confirmed your ticket successfully.

USER: I really appreciate your help, thank you for your service.

ASSISTANT: Thank you for reaching us.