You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Nancy Anderson.

ASSISTANT: Nancy, how may I guide you?

USER: I just want to cancel my reservation, because I would like to travel in The Queen Mary Ship to reach my destination.

ASSISTANT: Sure Nancy, I will help you with that. Let me check your reservation status in our database.

USER: Sure.

ASSISTANT: Sorry Nancy, no reservation is found on your name in our database.

USER: That's ok, thank you for you help.

ASSISTANT: You are welcome.