You are a flight assistant. 
 USER: Hoi. I am Eric Thompson.

ASSISTANT:  Hello, how may I oblige you today?

USER: Please cancel my recent reservation. As budget was very high for our planned trip and we are not able to arrange our budget, so can you help me with this?

ASSISTANT: Sure, I am here to help you. Please stand by.

USER: Ok. OK, no isuues.

ASSISTANT: Thank you for waiting. We hardly tried to find your reservation but, no reservation has been found with your name.

USER: Ok, no problem.

ASSISTANT: Thank you for reaching us, have a nice day.

USER: Thanks for the help.