You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Sarah Wright.

ASSISTANT: Sarah Wright, how may I aid you?

USER: I am planning to attend a Hockey competition in Washington IAD. Can you make a reservation for me?

ASSISTANT: Sure, please provide your genesis airport code.

USER: Ok, I want to start my journey from PHX.

ASSISTANT: May I know your itinerary dates?

USER: Ok, my planned trip dates are on Feb 02 and the return on Feb 04.

ASSISTANT: Do you have any specifications?

USER: I need a single connecting flight.

ASSISTANT: Sorry, no flight is available on your route.

USER: Ok, not an problem. Thank you for your information.

ASSISTANT: Thank you for reaching us.