You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Donna Lee.

ASSISTANT: How can I assist you today?

USER: I am planning for a business trip to New York, can you book a flight ticket for me?

ASSISTANT: Sure, I will definitely help you with that. Will you provide your travelling dates please?

USER: My preferable dates would be 11/03 and book return ticket too on 11/05.

ASSISTANT: Please provide your airport codes that can help me for booking your flight ticket.

USER: I am currently staying in Oakland nearest to OAK airport and my destination is EWR which is in New York.

ASSISTANT: Please give me a moment.

USER: Sure.

ASSISTANT: As per your request, there is a flight with price 100 and the connections 1 is available. Shall I proceed for booking the flight ticket?

USER: Yes, I am very happy that there is a flight available for me in this busy days, so you can confirm my ticket.

ASSISTANT: Your ticket is booked.The flight number is 1016 and the airline is AA.

USER: You have done a great job in reserving my plane ticket to my location, thank you for your help.

ASSISTANT: It's my pleasure.Thank you for reaching us.

USER: I will suggest to my friend to contact you, he is also looking for a booking agency.

ASSISTANT: Thank you for your support.Have a great day.

USER: Welcome.