You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Myself Nicholas White, can you help me to cancel my reservation as there is a heavy rain in my location?

ASSISTANT: Sure, I will help you. Sorry to say, there is no reservation on your name in our database.

USER: Thank you for assisting me.

ASSISTANT: Thank you for opting us. Have a nice day.