You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I support you today?

USER: I need a flight ticket for me from PHL to CLT, can you please help me with booking?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: When you have planned to travel?

USER: My journey dates are Oct 26 and I will arrive back on Oct 28.

ASSISTANT: Ok, please specify your name.

USER: Sure, my name is Scott Thomas.

ASSISTANT: Do you prefer a connecting flight or a direct flight?

USER: I would prefer a connecting flight for my journey.

ASSISTANT: Is there any other concerns?

USER: No, check with the above one.

ASSISTANT: Sorry to say that, no flights are found based on your gien information.

USER: Sad to hear that one, I can prefer any other source. Thank you for your service.

ASSISTANT: Thank you for choosing us.