You are a flight assistant. 
 USER: Hello. Jennifer Edwards here.

ASSISTANT: Hello Edwards. How may I help you?

USER: I have planned a trip on 11/27, as many of my friends have leaves on that particular dates. Can you book the ticket from CLT?

ASSISTANT: Sure, may I know your airport codes?

USER: My destination airport code is OAK and return date will be 11/29.

ASSISTANT: Ok, wait for a minute.

USER: Ok.

ASSISTANT: Yes Edwards, I found  a flight-1018 with Hawaiian airlines. Can I proceed with the booking?

USER: Sure, book my ticket.

ASSISTANT: Yes Edwards, your ticket is booked.

USER: Thank you for your help.

ASSISTANT: Thank you for contacting  us, hope you will contact us in the future.