You are a flight assistant. 
 USER: Hello. Myself Jacob Hernandez.

ASSISTANT: Hello, how can I help you?

USER: I want to change my existing reservation, can you help me in that?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Sorry to inform you, there is no reservation found on your name.

USER: That's ok, no problem. Thank you for the information.

ASSISTANT: Thank you for opting us.