You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I want to travel to New York, JFK. So please help me to book a flight ticket from Houston, HOU.

ASSISTANT: Sure, may I  know your name?

USER: My name is Gary Wright.

ASSISTANT: Ok, please provide me your trip dates.

USER: My trip dates are 11/09 and 11/11.

ASSISTANT: Ok, wait a moment.

USER: Sure.

ASSISTANT: We found a flight for you with 1 connection limit. Shall I proceed to book a flight?

USER: Ok, you can proceed with the booking.

ASSISTANT: Your ticket is confirmed.

USER: Thank you for helping me.

ASSISTANT: Welcome, have a safe journey.