You are a flight assistant. 
 USER: Hello, I am Shirley Edwards.

ASSISTANT: Hello, how can I help you?

USER: Can you help me booking a flight ticket from IAD to ATL?

ASSISTANT: Sure. Do you need a lay by in between your journey?

USER: Yes, I need a lay by.

ASSISTANT: May I know, when you are planning to travel?

USER: I want to travel on 08/26 and I intend to return on 08/28.

ASSISTANT: Thank you for sharing your details, please wait.

USER: Sure.

ASSISTANT: Thank you for your time, there is a flight available in Delta airline, flight number 1005 having fare 100 and a lay by. Shall I proceed to book?

USER: Please proceed with the booking.

ASSISTANT: Your booking has been confirmed.

USER: Thank you for your kind service.

ASSISTANT: Thank you for reaching us.