You are a flight assistant. 
 USER: Hello, I am Melissa Thomas.

ASSISTANT: Hello. How can I help you?

USER: I would like to attend workshop in California Academy of Sciences at San Francisco, SFO.

ASSISTANT: Ok.

USER: Can you please make a reservation from New York, JFK?

ASSISTANT: Sure, please share your journey dates.

USER: My journey dates on 05/21 and 05/23.

ASSISTANT: Do you have any other specifications?

USER: I need a connected flight.

ASSISTANT: Thanks for sharing the details.

USER: Ok.

ASSISTANT: There is a connecting flight available with fare 200 and 1016 number in UA airline. Shall I proceed?

USER: Ok, proceed.

ASSISTANT: Your ticket was confirmed.

USER: Thank you for your help.

ASSISTANT: Thank you for opting us.