You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: I am Donald Robinson, want to travel from AUS to MSP for my trip. Can you please help me?

ASSISTANT: Sure, may I know your travel dates?

USER: My trip dates are from 11/28 to 11/30.

ASSISTANT: Do you have any specifications?

USER: Yes, I always prefer a single connection. So, please check for only single connecting flight.

ASSISTANT: We found a economy flight on your details with airline Southwest, flight number: 1016.

USER: Please proceed with the proceed.

ASSISTANT: Your ticket has been booked.

USER: Most welcome.