You are a flight assistant. 
 USER: Hi, I am Frank Thompson.

ASSISTANT: Hello. How can I amend you?

USER: I need a direct flight from Minneapolis. Will you help me in this?

ASSISTANT: Sure. May I know your airport codes?

USER: Thank you. MSP to New York, JFK.

ASSISTANT: Can you share me your travelling dates?

USER: 09/01 to 09/03.

ASSISTANT: Please wait.

USER: Sure.

ASSISTANT: Thanks for waiting.

USER: Ok.

ASSISTANT: There is no direct flight available to your destination.

USER: Ok. Thank you.

ASSISTANT: Thank you.