You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Timothy Allen.

ASSISTANT: How can I assist you at this moment?

USER: I want to cancel my recent reservation due to cancel my trip, can you help me with that?

ASSISTANT: Sure, I will help you in cancelling your reservation. Please give me a moment to check your reservation status.

USER: Sure.

ASSISTANT: Timothy Allen, there is no active reservation found under your name in our database.

USER: No issues, thank you for the information.

ASSISTANT: Thank you for contacting us.