You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: The event which I am going to attend has been cancelled, please help me in cancelling my recent reservation.

ASSISTANT: Sure, can you share your name?

USER: My name is Jessica Perez.

ASSISTANT: Sorry, there is no reservation found under your name.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: Thank you for reaching us.