You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you?

USER: I would like to cancel my recent reservation, can you please assist me in cancellation?

ASSISTANT: Yes, I can assist you. Can you tell me your name for checking?

USER: Richard Martin.

ASSISTANT: Give me a moment.

USER: Sure.

ASSISTANT: I have cancelled your reservation successfully.

USER: Thank you.

ASSISTANT: Thank you for contacting us.