You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: I am Ruth Mitchell. I want to book a  flight ticket from MSP to PHX. Can you help me?

ASSISTANT: Sure, we are here to help you. Can you share me your travelling dates?

USER: 05/09 and 05/11 are my travelling dates.

ASSISTANT: Do you need any halt in between your journey?

USER: I need a connecting flight.

ASSISTANT: Ok, wait for some time.

USER: Ok.

ASSISTANT: We found Southwest airline with connecting flight and number 1010 fare of 100. Shall I confirm it?

USER: You can reserve it.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you.

ASSISTANT: Thanks for approaching us.