You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I guide you at this moment?

USER: I am Carolyn Wright, may I know if there is a flight available with 1 connection limit to New York?

ASSISTANT: Sure, I will try my best to serve you. Can you please provide your travelling airport codes?

USER: Ok, my journey airport origin code is PHL and destination code is JFK.

ASSISTANT: May I know your planned dates of journey to proceed further?

USER: Ok, I would like to make my journey on 11/17 and return date is 11/19.

ASSISTANT: Wait a moment please.

USER: Ok, I will wait. Take your time.

ASSISTANT: Sorry for the inconvenience, there are no flights available on your requested dates.

USER: That's ok, I will book in other  way. Thank you for assisting me.

ASSISTANT: Thank you for contacting us.