You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: My name is Linda Gonzalez.

ASSISTANT: Nice meeting you Linda.

USER: I would like to cancel my resent reservation due to personal reasons. Can you please help me?

ASSISTANT: Sure, I am gleeful to help you. Please wait a moment to check your previous reservation.

USER: Sure.

ASSISTANT: Based on your request, I have successfully cancelled your reservation.

USER: Thank you for your assistance.

ASSISTANT: Thank you for approaching us, have a great day.