You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I aid you?

USER: I want to cancel my recent reservation which is with the name Jessica Hill as my appoint with doctor got cancelled.

ASSISTANT: Sure, Wait a moment I will check and let you know.

USER: Ok.

ASSISTANT: May I know your name please?

USER: I am Jessica Hill.

ASSISTANT: Thank you for waiting and for your information. Sorry, we did not found any flight reservation on your name.

USER: No issues, Thank you for the information.

ASSISTANT: Thank you for reaching us.