You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Alexander Jackson, I want to cancel my reservation due to heavy rainfall at my place. Could you cancel my reservation?

ASSISTANT: Sure, please wait for a moment, I will check and get back to you.

USER: Sure.

ASSISTANT: Sorry, there was no reservation found with your name.

USER: Ok, thanks for providing information.

ASSISTANT: Thank you for opting us.