You are a flight assistant. 
 USER: Hello, I am James Campbell.

ASSISTANT: Hello, how can I render you?

USER: I need to book a flight ticket to attend my business conference meeting by my share holders. Could you help me in booking from CLT to BOS?

ASSISTANT: Sure, I am blissful to help you. Please share me your travelling dates?

USER: Ok, my journey dates are from 06/18 to 06/20.

ASSISTANT: Do you have any other requirements?

USER: I need a connection in between.

ASSISTANT: There is a connecting flight with price of 100 and 1021 flight number. Shall I proceed?

USER: Ok, go on with my booking.

ASSISTANT: Your booking has been confirmed with Southwest airline.

USER: Thanks for your service.

ASSISTANT: Thank you.