You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I need to change my recent reservation, can you please help me?

ASSISTANT: Sure, I will help you with that.

USER: Ok.

ASSISTANT: May I know your good name?

USER: Myself Jerry Perez.

ASSISTANT: Please give me a minute.

USER: Sure, please take your time.

ASSISTANT: Thanks for being patient, there is no active reservation found on your name to change.

USER: That's ok, thank you for the information.

ASSISTANT: Thank you for availing us, have a nice day.