You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I best serve you today?

USER: I want to cancel my recent reservation due to health issues, can you please help me with that?

ASSISTANT: Sure, please share me your good name.

USER: My name is Carolyn Evans.

ASSISTANT: We found your reservation and cancelled successfully.

USER: Thank you.

ASSISTANT: Thank you for opting us.