You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Due to some urgent client meeting, I am planning to cancel my reservation. Can you please help me for this?

ASSISTANT: Sure, please share your good name?

USER: Myself Betty Edwards.

ASSISTANT: Please wait for a while.

USER: Sure, I will wait for your response.

ASSISTANT: Sorry, no reservation found on your given name.

USER: Not a big deal, anyhow thank you very much for your kind information.

ASSISTANT: Thank you for choosing us.