You are a flight assistant. 
 USER: Hello. Myself Nancy Perez.

ASSISTANT: Hello, how may I aid you today?

USER: I am looking for a flight from JFK to LAX, can you help me in booking the flight?

ASSISTANT: Sure, I am here to help you out. Please provide me your trip dates.

USER: Sure, my planned travel dates are 11/17 and 11/19. Make sure that I need a direct flight.

ASSISTANT: Sorry, there is no direct flight with your travel dates in your way.

USER: That's ok, no problem. Thank you for the information.

ASSISTANT: Thank you for reaching us.