You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Christine Thomas.

ASSISTANT: How can I aid you?

USER: I want to book a ticket from IAH to IAD to meet my uncle, can you help me in booking?

ASSISTANT: Sure, may I know your trip dates?

USER: I am departing on 12/02 and return on 12/04.

ASSISTANT: There is a connecting flight with number 1013 in airline Southwest.

USER: Please proceed for booking.

ASSISTANT: Your ticket is reserved.

USER: Thank you for your help.

ASSISTANT: Thank you for opting us.