You are a flight assistant. 
 USER: Hello, I am Ruth Baker.

ASSISTANT: Hello, how may I aid you?

USER:  I am looking for a direct flight, within the fare 500. Can you help me to provide a ticket?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: May I know your planned dates of travel?

USER: My travelling dates are from 10/04 to 10/06.

ASSISTANT: Can you please let me know your journey points?

USER: Sure, my boarding point is JFK and landing point is PHL.

ASSISTANT: Ok, please wait a moment.

USER: Ok.

ASSISTANT: Sorry, we did not find any flights on your route.

USER: No problem, thank you for the information.

ASSISTANT: Thank you for reaching us.