You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Pamela Johnson.

ASSISTANT: How may I assist you?

USER: I need a direct flight to Chicago, ORD. Can you help me in booking from PHX?

ASSISTANT: Sure, I am here to help you out. May I know your travelling dates please?

USER: My journey dates are from Jan 2 to Jan 4.

ASSISTANT: Do you need any halt in between your journey?

USER: No, I need a direct flight.

ASSISTANT: Do you have any specifications?

USER: No, I have no specifications.

ASSISTANT: Wait a moment please, let me check with that.

USER: Sure.

ASSISTANT: Pamela Johnson, there are no flights available in your route.

USER: Ok, No issues. Thank you.

ASSISTANT: Thank you for choosing us.