You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Carol Thompson.

ASSISTANT: How may I serve you today?

USER: I am planning to visit Phoenix to attend a football match, can you please book me a ticket from SFO to PHX?

ASSISTANT: Sure, please share your planned travelling dates to proceed further.

USER: I am planning to depart on Oct 18 and would like to return on Oct 20.

ASSISTANT: Kindly share if you have any airline preference.

USER: No, I don't have any airlines preference for this trip.

ASSISTANT: May I know if you prefer to have any other comforts in your journey?

USER: I prefer to travel in connecting flight for this trip.

ASSISTANT: Thank you for providing your details, please wait for a while.

USER: Sure, I will wait for your information.

ASSISTANT: Thank you for waiting, we found a Southwest airline matching your essential details with single connection and the fare 100. Shall I book an economy class ticket?

USER: That's perfect! Please book my ticket with this airlines.

ASSISTANT: Your ticket has been confirmed with the flight number-1016.

USER: Thank you for booking my ticket.

ASSISTANT: It's pleasure to serve you.