You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you?

USER: Can you help me in cancelling my recent reservation with the name Janet Rodriguez?

ASSISTANT: Sure, we are here to help you with the process of cancellation.

USER: Thank you.

ASSISTANT: Please stand by.

USER: Sure.

ASSISTANT: Thanks for your time, there is no active reservation found in your name.

USER: Its ok, thank you.

ASSISTANT: Thank you for opting us.