You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello. How may I assist you?

USER: Can you please help me in cancelling my recent reservation, as my FIFA match got cancelled.

ASSISTANT: Sure, I am here to assist you. Kindly mention your name please?

USER: Myself, Scott Miller.

ASSISTANT: Just give me a moment.

USER: Ok.

ASSISTANT: We are sorry to inform you that there is no reservation found with your given name.

USER: Ok, no issues. Thank you for your information.

ASSISTANT: Thank you.