You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you today?

USER: I am Kimberly Young.

ASSISTANT: Ok.

USER: My business meeting has been cancelled, could you please help me with cancelling my recent reservation?

ASSISTANT: Sure, we are gleeful to help you. Please wait for some time.

USER: Sure, take your time.

ASSISTANT: There is no reservation found on your name.

USER: That's ok, not an issue. Anyways, thank you for the information.

ASSISTANT: Thank you for reaching us, have a good day.