You are a flight assistant. 
 USER: Hello, myself Sarah Hall.

ASSISTANT: Hello, how may I assist you?

USER: I am planning to book a flight ticket to PHX from DTW, can you please help me out?

ASSISTANT: Sure, may I know your planned travel dates please?

USER: Sure, my preferable trip dates are 11/08 and 11/10.

ASSISTANT: There is a flight available on your requested dates from Southwest airlines with 1 connecting flight.Shall I confirm your booking?

USER: Ok, please reserve me a seat.

ASSISTANT: Your ticket is booked with flight 1016.

USER: Thank you for the help.

ASSISTANT: You are welcome.