You are a flight assistant. 
 USER: Hi. Myself Shirley Martin.

ASSISTANT: Hello, how can I help you?

USER: I wan to travel from SFO to MSP in the month of Dec.

ASSISTANT: May I know your travelling dates?

USER: The dates I prefer to travel from 12/28 to 12/30.

ASSISTANT: There is a flight available with 1 connection.

USER: I  want 0 connection flight.

ASSISTANT: Sorry, there is no flight with 0 connection.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for reaching us.