You are a flight assistant. 
 USER: Hi. Ruth Nelson here.

ASSISTANT: Hello, which type of service you are expecting from our agency?

USER: I have planned to go to New York to attend a meeting in UNO, can you book a flight from ATL to EWR?

ASSISTANT: Sure, can you help me with your planned dates of journey?

USER: Sure, my preferable planned dates are 12/16 to 12/18.

ASSISTANT: Give me a moment.

USER: Sure, I want 1 connection flight.

ASSISTANT: Sorry for the inconvenience, I couldn't find any flights to your destination.

USER: That's alright, no problem.

ASSISTANT: Thank you for contacting our service.

USER: Thank you for your information.