You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: I am Jennifer Gonzalez. I would like to cancel my reservation, can you please help me out?

ASSISTANT: Sure, I will help you.

USER: Ok,.

ASSISTANT: Sorry, no reservation found on your name to cancel.

USER: That's ok, no problem. Thank for your information.

ASSISTANT: Thank you for opting us.