You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I am planning to book a ticket from AUS to CLT. Can you please help me out?

ASSISTANT: Sure, can you share me your trip dates?

USER: I am planning to travel on Nov 19 and return back on Nov 21.

ASSISTANT: Do you have any specifications?

USER: I am looking for a connecting flight.

ASSISTANT: Can I know your good name?

USER: My name is Kenneth Wilson.

ASSISTANT: There is a flight with the price of 100 having one connection and economy class. Can I proceed to booking?

USER: That's fine, please proceed the booking.

ASSISTANT: Your ticket has been reserved with the flight- 1000.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us.