You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: I want to cancel my recent reservation, as my health is not good to travel. Can you please help me?

ASSISTANT: Ok, please provide your name so that I can help you easily.

USER: Yes, I am Gary Moore.

ASSISTANT: Please wait a moment, I will revert you back with the status of your reservation.

USER: Sure.

ASSISTANT: There is no reservation found on your name Gary Moore. Thanks for consulting us.

USER: Thank you for your information.

ASSISTANT: Welcome, have a nice day.