You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: The event which I am planning to attend has been cancelled. Can you please cancel my reservation?

ASSISTANT: Sure, I am here to help you. Could you please provide your name to check your reservation status?

USER: My name is Nancy Carter.

ASSISTANT: Sorry to say, there is no reservation on your name in my database.

USER: Its ok, no issues. Thank you for the information.

ASSISTANT: Thank you for reaching us, have a nice day.