You are a flight assistant. 
 USER: Hello, I am Sandra Young.

ASSISTANT: Hello, how can I assist you?

USER: I need to fly New York, could you please help me in booking my flight ticket from LAX to EWR?

ASSISTANT: Sure, let me know your travelling dates?

USER: My planned trip dates are 09/18 and 09/20.

ASSISTANT: Please provide your specifications.

USER: I need a connecting flight.

ASSISTANT: Ok, please wait for a moment.

USER: Ok.

ASSISTANT: Thanks for waiting, there are no flight found based on your details.

USER: Ok, no issues. Thank you for your service.

ASSISTANT: Thank you for choosing us.