You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you?

USER: I would like you to make my flight reservation from OAK to EWR, can you please help me?

ASSISTANT: Sure, We are here to help you.

USER: Thank you.

ASSISTANT: Can I know your travelling dates?

USER: I want to depart in the afternoon on Mar 2nd and return back on Mar 4th.

ASSISTANT: Do you need any break?

USER: Yes, I need a connecting flight.

ASSISTANT: May I know your name?

USER: My name is Jack Lewis.

ASSISTANT: Is there any other specifications?

USER: No.

ASSISTANT: We found a connecting flight with an Frontier airlines, flight number:1020.

USER: Great! Please book the ticket for me.

ASSISTANT: Your flight ticket has been reserved with an economy class.

USER: Thank you so much.

ASSISTANT: Thank you for reaching us.