You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Kevin Scott, can you please help me in booking my flight ticket to CLT from SFO in the month of March?

ASSISTANT: Sure, can you please specify me your dates of travel?

USER: Sure, my dates of travel are Mar 18 and Mar 20.

ASSISTANT: Do you have any particular time for departing and returning?

USER: I need to return back in the evening.

ASSISTANT: Do you have any requirements?

USER: I need a connecting flight for your journey.

ASSISTANT: There is a direct flight 1019 in economy class, can I proceed?

USER: Yes, do proceed with the booking.

ASSISTANT: Your booking is done in JetBlue airlines.

USER: Thank you for booking my flight ticket with the flight 1019.

ASSISTANT: Welcome.