You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: I am Rachel Young.

ASSISTANT: Welcome to flight booking agency Young.

USER: I would like to book a flight to take the initiation on the occasion which is held in Chicago, so can you book a flight ticket from CLT to ORD?

ASSISTANT: Sure, we are oblige to help you.

USER: Thank you.

ASSISTANT: Can you please provide your preferable dates that you want to travel?

USER: The travelling dates are on 02/01 and back on 02/03.

ASSISTANT: Ok, please wait a moment to check the flights and I will revert back to you.

USER: Sure, take your time. And make sure that I need a break of journey in my trip.

ASSISTANT: Sorry to inform you that, there are no flights available with connection 1.

USER: Ok, I can reach other booking agencies, thank you for your help.

ASSISTANT: Thank you for approaching our service, have a great day.

USER: Welcome.