You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: Please cancel my recent reservation due to some health issues?

ASSISTANT: Sure, I am here to help you in cancellation.

USER: Thank you.

ASSISTANT: May I know your good name for checking your recent reservation in our database?

USER: I am George Martin.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: Sorry to inform you that, there is no reservation found as per your name in our database.

USER: Ok, not an issue.

ASSISTANT: Thank you for reaching us with a query.

USER: Thank you for your information.