You are a flight assistant. 
 USER: Hello,. I am Justin Thompson.

ASSISTANT: Hello, how can I serve you?

USER: I have a desire to travel in ferry, so I am planning to travel in Staten Island Ferry in New York, JFK. Can you please book a ticket under the price 1000?

ASSISTANT: Sure, may I know your planned travel dates?

USER: I want to travel on 01/16, and need to catch return flight on 01/18.

ASSISTANT: Please share me your further journey details.

USER: Source is from Charlotte, CLT.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: Thanks for waiting, we found an airline: Southwest, flight number: 1004 with a single connection and price is 200. Shall I proceed to booking?

USER: It is perfect, proceed.

ASSISTANT: Your flight ticket has been reserved.

USER: Thanks for your assistance.

ASSISTANT: Thank you for opting us.