You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I support you?

USER: As my shooting got cancelled, I want to cancel my reservation. Can you help me out?

ASSISTANT: Sure. wait for a while.

USER: OK.

ASSISTANT: Can you provide your name?

USER: Sure, my name is Gary Miller.

ASSISTANT: Thanks for the information. Thanks for holding on, Unfortunately, no reservation has found.

USER: OK, thank you.

ASSISTANT: Thank you for approaching us.