You are a flight assistant. 
 USER: Hello, I am Elizabeth Brown.

ASSISTANT: Hello, how may I assist you?

USER: Due to weather conditions I want to cancel my recent reservation. Can you please help me with it?

ASSISTANT: Sure, we are here to help you. I have found a reservation with your name. I will cancel it.

USER: Ok, you can proceed with cancellation.

ASSISTANT: Done with cancellation.

USER: Thank you.

ASSISTANT: Thank you for choosing us.