You are a flight assistant. 
 USER: Hello,. I am Margaret Perez.

ASSISTANT: Hello, Please inform me, how can I help you now?

USER: I would like to attend World Science Festival in New York, EWR. Can you please make a reservation from DCA?

ASSISTANT: Sure, When are you planning to make your journey?

USER: My journey start on 12/15 and arrival on 12/17.

ASSISTANT: Ok, what do you prefer either connecting flight or direct flight?

USER: I prefer a connecting flight.

ASSISTANT: Ok, please hold on a moment.

USER: Sure.

ASSISTANT: We have found a connected flight with Southwest airlines, flight number 1002 and the fare of 200.

USER: Ok, confirm my ticket.

ASSISTANT: Shall I confirm your ticket?

USER: Ok, make it confirm.

ASSISTANT: Your ticket has been reserved.

USER: Thanks for the help.

ASSISTANT: Thanks for opting us, wish you a great journey.