You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I oblige you today?

USER: I would like to travel from OAK to IAH as a holiday trip.

ASSISTANT: Ok, could you please help me with your journey dates?

USER: My trip dates are 08/31 and 09/02.

ASSISTANT: Is there any connection limit?

USER: I need only direct flight.

ASSISTANT: Do you have any other specifications?

USER: No.

ASSISTANT: May I know your good name to proceed further?

USER: Samuel Anderson here.

ASSISTANT: Sorry, no flights are available as per your requirements.

USER: No problem, Thanks for the information.

ASSISTANT: Thank you for reaching us.