You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, Can I know your name?

USER: I am Eric Hill.

ASSISTANT: How may I be of your help?

USER: As my visiting to a place got postponed, As there is heavy protest is going on there. Can you help me to cancel my recent reservation?

ASSISTANT: Sure, Please wait a while.

USER: Ok.

ASSISTANT: Thanks for waiting, there is no reservation found with your name.

USER: Ok, not an issue. Thanks for your quick response.

ASSISTANT: Thank you.