You are a flight assistant. 
 USER: Hello, I am Michael Young.

ASSISTANT: Hello, how can I be your helping hand today?

USER: Will you please help me in cancelling my reservation as the party which I have planned to attend got postponed?

ASSISTANT: Sure. Please, wait.

USER: Ok.

ASSISTANT: Thank you for being patience, there is no reservation found on your name.

USER: It's ok, thank you for your information.

ASSISTANT: Thank you for opting us.