You are a flight assistant. 
 USER: Hi, I am Amy Thomas.

ASSISTANT: Hello, how may I help you?

USER: I just want to cancel my reservation as my health is not good. Can you help me with it?

ASSISTANT: Sure, please wait for a minute.

USER: Ok.

ASSISTANT: Sorry to inform that there is no reservation found with your name.

USER: That's Ok, thank you.

ASSISTANT: Thank you for reaching us.