You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: I am Mary Anderson, I would like to fly PHX to attend my seminar, so can you help me booking flight on 07/18?

ASSISTANT: Please share your departure airport code and return date?

USER: I am going to return my source airport IAD on 07/20.

ASSISTANT: Please wait a while.

USER: Ok, I will wait for your response, but make sure with connection 1.

ASSISTANT: There is a flight available with American airline, and connection limit 1 and fare 200, is it ok for you?

USER: Proceed to booking American airline.

ASSISTANT: Your ticket is booked on the name Mary Anderson, flight number 1020.

USER: Thank you for confirming my flight ticket in American airline.

ASSISTANT: Thanks for opting us. Have a safe journey.