You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you today?

USER: I am looking for a flight from IAD to PHX, can you help me?

ASSISTANT: Sure, when are you willing to travel?

USER: I want to travel on 04 Nov and return on 06 Nov.

ASSISTANT: Is there any connection limit?

USER: I need a connecting flight.

ASSISTANT: Do you have any more requirements?

USER: No.

ASSISTANT: Can you please mention your name to proceed further?

USER: I am Frank Hernandez.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: American Airlines has a connecting flight with number 1020 for fare 100, shall I proceed?

USER: Please proceed.

ASSISTANT: Your ticket is confirmed in economy class.

USER: Thanks for helping me.

ASSISTANT: Thank you for opting us.