You are a flight assistant. 
 USER: Hi. Cynthia Perez here.

ASSISTANT: Hello, how may I help you?

USER: I would like to book a direct flight from DTW to MSP, can you please help me with that?

ASSISTANT: Sure, I am here to help you. Could you please help me with your travel dates?

USER: The travel dates are from 12/14 to 12/16.

ASSISTANT: Please hold on a moment, Cynthia.

USER: Ok.

ASSISTANT: Thank you for your patience, I found a direct flight in UA airlines with fare 200. Shall I book your ticket?

USER: Please proceed with that.

ASSISTANT: Ok, your booking is confirmed with flight number 1024.

USER: Thank you for your help.

ASSISTANT: Thank you for choosing us. Hope you visit us again.