You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I am planning to attend music concert at ATL, can you please help me with booking a flight ticket from JFK?

ASSISTANT: Sure, please help me with your travel dates.

USER: I would like to take off on Jan 27 and return on Jan 29.

ASSISTANT: May I know your name?

USER: My name is Nancy Wright.

ASSISTANT: Do you have any class preferences?

USER: No, but I would like to return during evening time.

ASSISTANT: Do you have any connection limit preference for this trip?

USER: Yes, I am looking for a direct flight.

ASSISTANT: Do you have any other preferences?

USER: No.

ASSISTANT: Sorry, I did not find any flights for you.

USER: Ok, no issues. Thank you for the information.

ASSISTANT: Thank you for reaching us.

USER: You are welcome.