You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I address you?

USER: Can you please book a flight ticket from CLT to MCO?

ASSISTANT: Sure, on what dates you want me to make the reservation?

USER: I want to travel in May from 29th to 31st.

ASSISTANT: How many connections do you need?

USER: I need a single connecting flight.

ASSISTANT: Do you have any other specifications?

USER: No.

ASSISTANT: May I know your name?

USER: Susan Thompson here.

ASSISTANT: Ok, please give me a moment.

USER: Sure, take your time.

ASSISTANT: Thanks for waiting, I regret to inform you that there are no flights obtained on your journey dates to book a flight ticket.

USER: That's ok, thank you for the information.

ASSISTANT: Thank you for approaching us.