You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I'm Ashley Walker.

ASSISTANT: How can I assist you Ashley Walker?

USER: I am planning to attend music concert at EWR, can you please help me with booking a flight ticket from CLT?

ASSISTANT: Sure, can you please provide your travelling dates to proceed further?

USER: Sure, I would like to take off on 06/07 and return back on 06/09.

ASSISTANT: JetBlue airlines is available on this route with a ticket fare of 200, shall I book your ticket?

USER: Yes, please proceed with the booking.

ASSISTANT: Your ticket is booked with flight number 1014.

USER: I appreciate your help, thank you.

ASSISTANT: Thank you, have a safe journey.

USER: You are welcome.