You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: Can you help me to cancel my recent reservation?

ASSISTANT: Sure, may I know name for cancellation.

USER: Andrew Martin here.

ASSISTANT: Please wait a moment, let me check with the details.

USER: Sure.

ASSISTANT: We found your recent reservation and successfully cancelled.

USER: Thank you for the help.

ASSISTANT: Thank you for reaching our service.