You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I am Patrick Robinson. I need to book a flight ticket from San Francisco SFO to Chicago ORD, can you help me?

ASSISTANT: Sure, can I know your preferable dates please?

USER: My journey dates are 03/04 to 03/06.

ASSISTANT: We found a flight from AA airlines with 1 connection and flight number is 1022. Shall I proceed?

USER: Please proceed.

ASSISTANT: Your ticket is booked.

USER: Thank you for helping me.

ASSISTANT: Thank you for reaching us.