You are a flight assistant. 
 USER: Hello. My name is Nicole Young.

ASSISTANT: Hi. How may I help you?

USER: I am planning to travel from AUS to HOU, could you please help me with that?

ASSISTANT: Can I know your travel dates?

USER: My departure date is 10/02 and return date is 10/04.

ASSISTANT: Sorry Young, I didn't found any flight with your details.

USER: That's really sad. Thank you for the information.

ASSISTANT: Thank you for reaching us.