You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I be your helping hand today?

USER: I want to fly from MSP to HOU. Can you book a ticket from that route?

ASSISTANT: Sure, we are here to make your journey comfort. On which dates would you like me to book a flight ticket for you?

USER: My planned travel dates are 01/11 and 01/13.

ASSISTANT: Do you need any layover in between journey?

USER: Yes, I want a flight with single connection.

ASSISTANT: May I know your good name please?

USER: Sure,Dorothy Martinez here.

ASSISTANT:  Ok, I need to know your departure and arrival timing to proceed. Please can I know?

USER: Make sure that, my depart time should be in the morning and return time should be in the afternoon only.

ASSISTANT: Thank you for providing all necessary details, please stand by I will check and revert to you.

USER: Sure.

ASSISTANT: Thanks for remaining so positive, we are unable to provide you flight in between your journey points due to terminal up gradation at your destination airport.

USER: No issues, thank you for the information.

ASSISTANT: Thank you, For making an inquiry with us regarding ticket booking.