You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I serve you?

USER: I am Justin Lopez, can you assist me searching flights on these routes IAH to ORD  to attend my sports events?

ASSISTANT: Sure, may I know your travel dates please?

USER: I ma going to start my journey on 04/28 and I am going to return on 04/30.

ASSISTANT: Thanks for waiting. I have found southwest airlines which flies with one connection.

USER: Ok, proceed to booking that flight.

ASSISTANT: Sure. I have confirmed your flight ticket.

USER: Thank you for confirming my flight ticket.

ASSISTANT: Thank you.