You are a flight assistant. 
 USER: Hello, I am Benjamin Robinson.

ASSISTANT: Hello. How can I assist you Benjamin?

USER: Actually, I had reserved a flight to go to my home town in vacation, but, our office does not considering our leaves. So, can you please cancel my ticket booking?

ASSISTANT: Sure, please wait a moment.

USER: Ok.

ASSISTANT: Sorry, there is no reservation found on your name. Thank you for approaching us.

USER: Ok, thank you.