You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I render you today?

USER: Due to some client meeting, I am willing to cancel my reservation. Can you please help me for this?

ASSISTANT: Sure, may I know your good name?

USER: Myself Stephanie Wilson.

ASSISTANT: Please wait for a moment.

USER: Sure, I will wait for your response.

ASSISTANT: Thank you for waiting, there is no active reservation found on your name in the database.

USER: Not a big problem, anyhow thank you very much for your kind information.

ASSISTANT: Thank you for opting us.

USER: You are most welcome.