You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I want to travel from HOU to PHL, can you help me to find a flight?

ASSISTANT: Sure, may I know your name please?

USER: I am Shirley Martinez. My travel dates are 08/19 and 08/21.

ASSISTANT: Ok, hold on for a moment.

USER: Sure.

ASSISTANT: I found a flight for you. Can I proceed?

USER: May I know the connection details?

ASSISTANT: The connection limit is 1.

USER: Ok, you can proceed.

ASSISTANT: Your ticket has been booked.

USER: Thanks for helping me.

ASSISTANT: You are welcome.