You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: My name is Matthew Turner. I have a business meeting in Oakland, can you help me for booking a flight ticket from SFO to OAK?

ASSISTANT: Sure, can you share your trip dates?

USER: My travelling dates are April 27 and April 29.

ASSISTANT: Do you have any preferences?

USER: I want my ticket in business class.

ASSISTANT: Give me a minute.

USER: Sure, I will wait for your response.

ASSISTANT: There is a connecting flight with number 1021 in airline Frontier, the fare is 800 in business class. Can I book it?

USER: Ok, you can book.

ASSISTANT: Your ticket is reserved, the arrival time is 11:00 AM and departure time is 4:00 AM. Thank you for reaching us.