You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I get off to you?

USER: I am Michelle Phillips, I want to cancel my reservation due to cancellation of my tournament. Please help me with it.

ASSISTANT: sure, let me check the data base and get back to you.

USER: Sure.

ASSISTANT: There is no reservation found by the name you provided.

USER: Ok, thanks for the response.

ASSISTANT: Thank you for opting us.