You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I serve you today?

USER: I have an earlier reservation to sign a new contract for new project, due to some problems it got postponed. Can you please help me with it?

ASSISTANT: Sure, may I know your good name please?

USER: My name is Samantha Martinez.

ASSISTANT: Please wait for some time.

USER: Ok,.

ASSISTANT: There is no existing reservation found on your name.

USER: OK, no issues. Thanks for the help.

ASSISTANT: Thank you for reaching us.