You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: I need to cancel my reservation due to my planned event got cancelled so please help me with that.

ASSISTANT: Ok, let me know your name so that I can check your reservation.

USER: Sure, please check reservation with my name Gary Edwards.

ASSISTANT: Thanks for giving your name, there is no reservation found with your name Gary Edwards.

USER: Oh! May be booking has not done properly.

ASSISTANT: Welcome, have a nice day.

USER: Thank you for your time.

ASSISTANT: My pleasure.