You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I guide you today?

USER: I am Brenda Turner.

ASSISTANT: Yes Turner.

USER: I would like to travel to Oakland, can you please book me a ticket?

ASSISTANT: Sure, I will help you. Could you please provide your nearest airport codes for booking?

USER: I am flying from DTW and OAK.

ASSISTANT: Ok, may I know your preferable dates of travelling?

USER: I am travelling on these dates 12/01 and 12/03.

ASSISTANT: Please wait a moment to check the flights.

USER: Sure.

ASSISTANT: Based on your information, I have found a flight with 1 connection with the fare of 100. Is it ok for you?

USER: Sure, you can proceed with this flight.

ASSISTANT: Ok, your ticket has been booked successfully.

USER: Thank you for your services.