You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Linda Lopez here. I made a reservation earlier to attend a meeting with my company authorities but due to bad health I am unable to attend. Can you please help me to cancel my reservation?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Please hold on a moment.

USER: Sure.

ASSISTANT: We regret to inform you that there is no reservation found on your name in our records.

USER: Ok, not an issue. Thank you for the information.

ASSISTANT: Thank you for reaching us.