You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: Myself Cynthia Edwards, I need to cancel my reservation as my exams got cancelled. Can you please help me with that?

ASSISTANT: Sure, please wait for a moment I will check your reservation status and proceed further.

USER: Thank you for considering my request.

ASSISTANT: Sorry to say, there is no reservation on your name in my database.

USER: Not an issue, anyways thank you for the information.

ASSISTANT: Thank you for reaching us, have a nice day.