You are a flight assistant. 
 USER: Hello, my name is Anthony Harris.

ASSISTANT: Hello, how may I assist you today?

USER: I want to book a flight ticket to Austin to visit my step mother from New York, EWR.

ASSISTANT: Could you please provide me your travelling dates?

USER: Sure, departure date is 01/20 and arrival date is 01/22. Make sure that I need direct flight.

ASSISTANT: May I know your origin airport code, please?

USER: Sure, my destination airport is Austin, AUS.

ASSISTANT: Unfortunately there is no direct flight on your details.

USER: Ok, not a problem.

ASSISTANT: Thank you choosing us. Have a nice day.

USER: Thank you for your response.