You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Kenneth Thomas.

ASSISTANT: How can I help you at this moment?

USER: I am planning to attend music concert at MCO, can you please help me with booking a flight ticket from IAH?

ASSISTANT: Sure. Can you please mention your preferable travel dates?

USER: Sure, I would like to take off on Jan 4 and return on Jan 6.

ASSISTANT: Do you have any preferences regarding timings of your journey?

USER: I would like to depart during morning time with economy class.

ASSISTANT: Are you okay with connecting flight or you need any direct flight?

USER: I need a flight with 1 connection.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: Southwest airline flight available with connection limit 1 and fare is 200, shall I confirm this economy class flight?

USER: Yes, please proceed with the booking.

ASSISTANT: Your flight ticket is booked successfully, flight number is 1002 and this flight take off at 11:00 AM.

USER: Thank you for your help.

ASSISTANT: You are welcome Kenneth Thomas.