You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Ashley Brown.

ASSISTANT: How may I best help you today?

USER: I would like to attend a event in Seattle with my family. Could you please help me to book a ticket from IAH to SEA?

ASSISTANT: Sure, I will help you. To check the flight availability we need your scheduled dates, can you please share me your preferable dates?

USER: My travelling dates will be on 10/17 to 10/19.

ASSISTANT: Do you prefer connecting flight or direct flight?

USER: I need a connecting flight.

ASSISTANT: We found a direct flight but there is no connecting flight.

USER: Ok, not an issue. Thank you.

ASSISTANT: Thank you for communicating us.