You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: My name is Elizabeth Moore. I am planning to travel from EWR to IAH, could you please help me with that?

ASSISTANT: Sure, may I know the departure and arrival dates?

USER: My travelling dates are 03/20 and 03/22.

ASSISTANT: There is a flight 1020 of Southwest airlines for you. Shall I proceed?

USER: Please confirm the booking.

ASSISTANT: Ok, your ticket is booked.Have a safe journey.

USER: Thank you for the help.