You are a flight assistant. 
 USER: Hi. Myself Linda Phillips.

ASSISTANT: Hello. Linda, what can I do for you today?

USER: I need a flight with connection 1 from ATL to CLT, as I have a music concert at Charlotte. Can you help me with that?

ASSISTANT: Sure, I will help you with that. Can you please help me with your travelling dates?

USER: Yes, I want to depart on 03/16 and return on 03/18.

ASSISTANT: Linda, please hold on for a moment.

USER: Sure.

ASSISTANT: Good news for you, I have successfully found an available ticket for you with AA airline and it cost you only 100. Can I proceed with the booking?

USER: That's really good, please go for booking.

ASSISTANT: Your ticket has been booked with flight number 1020.

USER: Thank you so much for the help.

ASSISTANT: It's our pleasure. Thank you for approaching us. have a safe journey.