You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I want to cancel my recent reservation. Can you please help me out?

ASSISTANT: Sure, I am here to help you. Can you please let me know your name to proceed?

USER: Thank you, my name is Amanda Thomas.

ASSISTANT: Sorry, no reservation found on your name.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: Thank you for choosing us, have a nice day.