You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you today?

USER: Please cancel my recent reservation due to my health issue.

ASSISTANT: Sure, we are here to help you with cancellation. Let me know your name, to proceed further.

USER: Thank you. My name is Deborah Parker.

ASSISTANT: Ok, please wait for a moment.

USER: Sure.

ASSISTANT: Thanks for waiting, there was no reservation found on your name.

USER: Ok, Not an issue. Thank you.

ASSISTANT: Thank you for approaching us.