You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you?

USER: I am Emma Williams. I just want to cancel my recent reservation, due to my health issue. Can you help me out?

ASSISTANT: Sure.

USER: Ok.

ASSISTANT: Wait for a while.

USER: Sure, take your time.

ASSISTANT: Thanks for waiting.

USER: Ok.

ASSISTANT: There is no reservation found with your name.

USER: Not an issue.

ASSISTANT: Thanks for reaching us.

USER: Thank you for kind help.