You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How could I serve you today?

USER: I am Laura Collins. I have to visit Houston HOU to meet my best friend from Washington IAD. Can you make a reservation for me?

ASSISTANT: Sure, please provide your timings of travelling.

USER: Yes, I want to travel in the afternoon time.

ASSISTANT: May I know your departure and arrival dates?

USER: The departure and arrival dates are May 5 and May 7.

ASSISTANT: Do you need any other requirements?

USER: I need a single connecting flight to travel.

ASSISTANT: Ok, do you want depart in the afternoon time or return in the afternoon time?

USER: I have already mentioned above. I want to return in the afternoon time.

ASSISTANT: We found a direct flight with an airline JetBlue of flight 1009 in an economy class with return time 16:00 PM. Would you like me to proceed?

USER: Ok, you can proceed with the ticket booking.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you for your great help.

ASSISTANT: Thank you for availing us.