You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Anthony Moore here.

ASSISTANT: How may I help you Anthony?

USER: I need to cancel my reservation, which was made earlier in this week, to participate in a dance programme. But unfortunately I have stay back to take care of my injured friend. Can you please help me for that?

ASSISTANT: Sure Anthony, I will assist you to cancel your reservation, I am here to help you out.

USER: Thank you for that.

ASSISTANT: Please give me a moment, I will check your reservation status.

USER: Ok, take your time.

ASSISTANT: Thank you for your patience.

USER: My pleasure.

ASSISTANT: Sorry Anthony, there are no reservations found on this name.

USER: I think my cousin had cancelled my reservation. Anyway, thank you for the information.

ASSISTANT: Thank you for reaching our services, have a great day.

USER: Have a great day.