You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I would like to do shopping at Newbury Street at Boston, could you please help me in booking a ticket from SFO to BOS?

ASSISTANT: Sure, may I know your journey dates please?

USER: Sure, I would like to plan my journey on 11/19 and return back on 11/21.

ASSISTANT: May I know your name please?

USER: My name is Brandon Thomas.

ASSISTANT: Spirit airlines is available in your route with the ticket fare of 200, shall I prooced with the booking?

USER: Ok, please proceed with my booking.

ASSISTANT: Your ticket is booked with the flight-1001.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us.