You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, what kind of service you are expecting from our agent agency?

USER: I'm Charles Adams here.

ASSISTANT: Nice to meet you Charles Adams .

USER: I want to travel from NC-CLT to PA-PHL, to visit a famous museum at Philadelphia. Can you please help me to book a ticket?

ASSISTANT: Sure, may I know your travelling dates?

USER: Sure, my dates of trip is from 07/07 to 07/09.

ASSISTANT: Just wait for a while.

USER: Sure. Please make sure that connection is 1.

ASSISTANT: There is a flight available for you with flight number 1026 from JetBlue airline. Yes, the flight is with 1 connection.

USER: Please confirm my ticket.

ASSISTANT: Ok, your ticket is confirmed.

USER: Thank you for contacting us. Thank you.

ASSISTANT: You are welcome.