You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Please book a flight ticket to New York with my name Pamela Hernandez.

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Kindly, mention your depart and arrival dates.

USER: Sure, I have to attend to my nephew's birthday. So, please check flight on Nov 27th and return flight on Nov 29th.

ASSISTANT: May I know the class preference?

USER: Yes, I feel comfortable to travel in economy class.

ASSISTANT: Please, share your source and destination airport codes.

USER: Sure, airport codes are from EWR to LGA.

ASSISTANT: Is there any connection limit?

USER: No, I need a direct flight.

ASSISTANT: Thank you for sharing your journey details. Please, hold on.

USER: Sure, take your time.

ASSISTANT: Thank you for your valuable time. But there is no flight running on your journey routes due to abnormal weather condition.

USER: Ok, thanks for sharing the information.

ASSISTANT: Thank you for approaching us. have a great day.