You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you today?

USER: Can you please give me a quick help to cancel my reservation?

ASSISTANT: Sure, please share your good name?

USER: My name is Stephen Lee.

ASSISTANT: Please hold a moment.

USER: Sure.

ASSISTANT: Thank you for waiting, there is a reservation found with a given name and it has been cancelled.

USER: Thank your for your help in cancelling it.

ASSISTANT: Thank you.