You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I serve you at this moment?

USER: Can you please hold me a flight ticket from SFO to PHL?

ASSISTANT: Sure, can you please let me know your journey dates?

USER: My trip dates are 01/28 -01/30.

ASSISTANT: May I know your name please?

USER: Carolyn Lewis here.

ASSISTANT: Do you prefer any stopover in between journey?

USER: I prefer a single connection.

ASSISTANT: Are there any more specifications?

USER: No.

ASSISTANT: We found a Frontier airlines, flight number 1020, price is 100 in economy class. Shall I proceed?

USER: Please reserve.

ASSISTANT: Your ticket has been reserved with connecting flight.

USER: Thank you.

ASSISTANT: Thank you for reaching us.