You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, How can I help you?

USER: I am Carolyn Davis. Will you please help me in cancelling my reservation, as the food festival which I want to attend got cancelled?

ASSISTANT: Sure, Please wait a second.

USER: Sure.

ASSISTANT: Sorry, No reservation found on your name.

USER: Not an issue. Thank you for your kind information.

ASSISTANT: Thank you for choosing us.