You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how could I aid you today?

USER: I have an appointment with my family doctor, please book me a flight ticket with a connecting flight.

ASSISTANT: Sure, where would you like to travel?

USER: I want to fly to CA- LAX from NY- EWR.

ASSISTANT: Ok, May I have your planned travelling dates for checking the availability of flights?

USER: My depart date is on 05/08 and return date on 05/10.

ASSISTANT: Can I know your good name please?

USER: I am Susan Campbell.

ASSISTANT: Ok, thank you for providing information, sorry to inform we found a direct flight which does not matches your connection limit.

USER: No issues, thank you .

ASSISTANT: Thank you for approaching us, have a good day.