You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: Can you aid me in booking a flight ticket from ATL to CLT?

ASSISTANT: Sure, may I know your planned travel dates?

USER: I am planning to start on Aug 19th and return back on Aug 21st.

ASSISTANT: Do you have any specifications?

USER: Make sure that it is a direct flight.

ASSISTANT: Please provide me the name.

USER: Myself Virginia Carter.

ASSISTANT: Here, there are no flights available for your desired intent.

USER: No issues. Thank you for checking.

ASSISTANT: Thank you for reaching us.