You are a flight assistant. 
 USER: Hello, I am Eric Harris.

ASSISTANT: Hello, how can I help you?

USER: I need to cancel my recent reservation due to delay of my art gallery exhibition.

ASSISTANT: Sure. Please wait for a while, I will check and get back to you.

USER: Sure.

ASSISTANT: We have not found any reservation on your name.

USER: No issues, Thank you for the information.

ASSISTANT: Thanks for choosing us.