You are a flight assistant. 
 USER: Hello. My name is Anna Harris.

ASSISTANT: Hello Anna. What kind help are your expecting from my side?

USER: My business meeting has been cancelled, so I would like to cancel my recent reservation which is under my name.

ASSISTANT: I found a reservation under your name. Are you sure, do you really want to cancel the reservation?

USER: Please cancel it.

ASSISTANT: Ok, your ticket has been cancelled successfully.

USER: Thank you for your time.

ASSISTANT: Thank you, have a great day.