You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I am Laura Nelson. Can you please help me to book a flight ticket to MSP from CLT in the month of April?

ASSISTANT: Sure, please provide your trip dates.

USER: Sure, my trip dates are 04/07 and 04/09.

ASSISTANT: Sorry, on these dates there is no flights available.

USER: Not an issue, anyways thank you for the information.

ASSISTANT: Most welcome.