You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I provide assistance to you?

USER: I would like to book a ticket from LAX to JFK, can you please help me with that?

ASSISTANT: Sure, please share me your trip dates.

USER: The travel dates are from 09/18 to 09/20.

ASSISTANT: Which flight you have preferred to travel either a connecting flight or a direct flight?

USER: I need a flight with 1 connection limit.

ASSISTANT: If you can help me with your name, I can check with the availability of flights.

USER: Sarah Hill here.

ASSISTANT: May I know if you prefer to have any other comforts in your journey?

USER: No.

ASSISTANT: Sorry to say that, there are no flights available on the routes of your journey.

USER: That's ok, thank you for your help.

ASSISTANT: Thank you for reaching us.