You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I want to cancel my recent reservation. Can you help me in that?

ASSISTANT: Sure, I am here to aid you.

USER: Thank you.

ASSISTANT: Ok, May I know your good name to proceed further?

USER: Myself Pamela Lee.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Thank you for your time, No reservation was found on your name.

USER: Ok, not an issue. Thank you.

ASSISTANT: Thank you for choosing us.