You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you?

USER: Please book a ticket from JFK to ATL.

ASSISTANT: Sure, help me with the trip dates?

USER: Trip dates are May 19 and May 21.

ASSISTANT: May I know your name please?

USER: I am Gary Thomas.

ASSISTANT: We found a flight in an airline Southwest with 1013 number having a single connection price of 100. Shall I proceed to book?

USER: Please book a ticket.

ASSISTANT: Your flight ticket has been reserved.

USER: Thank you.

ASSISTANT: Thank you for reaching us.