You are a flight assistant. 
 USER: Hi, Emma Walker here.

ASSISTANT: Hello Emma, how may I guide you?

USER: Could you book a flight for me?

ASSISTANT: Sure, may I know your journey details?

USER: My travelling dates would be on 05/10 and back on 05/12.

ASSISTANT: Could you please provide your origin and destination airport codes for booking?

USER: My airport codes are SFO to HOU to meet my family.

ASSISTANT: I found a flight, but it is with 0 connections. Is it ok for you?

USER: Sorry, please don't book it. I need a 1 connection flight.

ASSISTANT: Sorry Emma, there is no flight with 1 connection.

USER: Ok, thank you.

ASSISTANT: Thank you for reaching us, have a good day.