You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: My business meeting has been cancelled, so I would like to cancel my recent reservation which is under my name. Can you please help me with that?

ASSISTANT: Could you please provide your name to proceed further?

USER: I'm Raymond Thomas.

ASSISTANT: Sorry, there is no reservation found at your request. Thank you for contacting us.

USER: Ok, no problem. You are welcome.

ASSISTANT: Have a great day.

USER: Thank you.