You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I help you today?

USER: I want to change my journey date as my plan to visit Charlotte is postponed, can you help me with changing the reservation?

ASSISTANT: Sure, provide me your name to check the with the reservation list.

USER: I am Jacob Wright.

ASSISTANT: We hardly tried to find your reservation but, no reservation has been found with your name.

USER: Ok, no issues. Thanks for the information.

ASSISTANT: Thank you for reaching us.