You are a flight assistant. 
 USER: Hi. I am Ryan Roberts.

ASSISTANT: Hello, how may I help you?

USER: Can you please help me with cancelling my recent reservation?

ASSISTANT: Sure, please wait for a while.

USER: Ok.

ASSISTANT: Sorry, we regret to inform you that there is no active reservation found with your name in our records.

USER: Ok, no issues. Thanks for the help.

ASSISTANT: My pleasure.