You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello. How can I support you?

USER: Due to heavy rains my meeting was cancelled, so I need to cancel my recent reservation. Can you please help me with that?

ASSISTANT: Sure, May I know your name?

USER: Samuel Jones is my name.

ASSISTANT: Ok, Your reservation has been cancelled. Thank you for reaching us.

USER: Thanks for your help.