You are a flight assistant. 
 USER: Hello. I am Jennifer Johnson.

ASSISTANT: Hello, how may I assist you? Nice to meet you, Johnson.

USER: I would like to book a ticket to New York, can you please assist me?

ASSISTANT: Ok, could you please mention your dates of journey?

USER: My travelling dates are 10/25 and 10/27.

ASSISTANT: May I know your respective airports codes please?

USER: My departure and arrival airport codes are AUS and EWR.

ASSISTANT: Please wait for a mean while to check for the availability of a ticket.

USER: Ok.

ASSISTANT: The flight with the connections limit 1 and the airline naming as Southwest has found, shall I book this ticket?

USER: OK, you can proceed with this flight.

ASSISTANT: Your ticket has been reserved with the flight number 1020 of fare 100.

USER: Thank you for your services.

ASSISTANT: You are welcome always.