You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I'm Eric Edwards. I want to have a flight booking from CLT to MCO, can you help me?

ASSISTANT: Sure, can I know your travel dates?

USER: Ok, my dates are 10/24 to 10/26, please check for flights.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: Yes Edwards, there is a flight for you in Delta airline with flight 1010.

USER: Ok, please proceed with confirmation of my ticket.

ASSISTANT: Ok. Your ticket is booked.

USER: Thank you for my booking.

ASSISTANT: Thank you for reaching us.