You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I'm Elizabeth Phillips. My business meeting has been cancelled. So, I would like to cancel my reservation.

ASSISTANT: Sure, just a second please.

USER: Sure, take your time.

ASSISTANT: No reservation is found on your nam e.

USER: Ok, no problem. Thank you for contacting us.

ASSISTANT: Thank you for reaching us.

USER: Thank you for checking.