You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I'm Edward Edwards.

ASSISTANT: How can I help you Edwards?

USER: I am planning to attend music concert at Chicago, can you please help me with booking a flight ticket?

ASSISTANT: Sure, I will help you. May I know your desired travel dates please?

USER: Sure, I would like to take off on 05/26 and return back on 05/28.

ASSISTANT: Can I know your preferred airport codes please?

USER: My source airport code is LAX and the destination airport code is ORD.

ASSISTANT: There is a flight with connection limit 1 and fare 100, shall I proceed for booking?

USER: Yes, please proceed with the booking.

ASSISTANT: Ticket is reserved on your name, flight number 1028.

USER: I appreciate your help, thank you.

ASSISTANT: Thank you for reaching us.