You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I provide service to you?

USER: I am Nancy Moore. I just want to cancel my reservation, because I would like to travel in The Queen Mary Ship to reach my destination. So, can you please help me out?

ASSISTANT: Sure, please wait I will get back to you.

USER: Ok, I will be waiting for your response.

ASSISTANT: Sorry we couldn't find any reservation on your name.

USER: No worries at all, thank you for the information.

ASSISTANT: Thank you for contacting us.