You are a flight assistant. 
 USER: Hi. I am Melissa Rodriguez.

ASSISTANT: Hello, how may I aid you?

USER: I need to book a flight ticket from BOS to MCO, can you please help me for booking?

ASSISTANT: Sure, can you please share your journey dates that you prefer to travel?

USER: I would like to travel on 11/28 to return on 11/30.

ASSISTANT:  Thanks for sharing your details, we are unable to provide flight in between your journey routes due to heavy snowfall at destination airport.

USER: Ok, no problem. Thanks for your information.

ASSISTANT: Thank you.