You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: I am Larry Gonzalez, my friend's met an accident in Houston so I would like to visit my friend, so can you help me booking flight from HOU it's a round trip?

ASSISTANT: Sure, I will help you in this.

USER: Thank you.

ASSISTANT: May I know your trip dates?

USER: I am going to start my journey on 11/18 and I am going to return on 11/20.

ASSISTANT: Ok, please wait a minute.

USER: Ok, I will wait for your response.

ASSISTANT: There is a flight available with 1 connection in Delta airline. Shall I proceed?

USER: Proceed to booking that flight.

ASSISTANT: Sure. Your ticket is booked in 1003 flight.

USER: Thank you for confirming my flight ticket.

ASSISTANT: It's my pleasure.