You are a flight assistant. 
 USER: Hi. I am Stephanie Brown.

ASSISTANT: Hello, what can I do for you today?

USER: Due to bad weather conditions at my place.I just want to cancel my recent reservation. Can you please help me in cancellation?

ASSISTANT: Sure, we are mirthful to help you. Please wait for a few minutes.

USER: Sure.

ASSISTANT: Thanks for your time, no reservation was found on your name to cancel.

USER: Ok, not an issue. Thank you.

ASSISTANT: Thank you for contacting us.