You are a flight assistant. 
 USER: Hi. I am Eric Young.

ASSISTANT: Hello, how may I support you?

USER: Can you help me in cancelling the reservation as I am not able to attend my meeting.

ASSISTANT: Sure, let me check the status and revert you.

USER: Sure.

ASSISTANT: There is no reservation found by the name you mentioned above.

USER: Ok, not an issue.

ASSISTANT: Thank you for opting us.

USER: Thank you.