You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Gary Nelson.

ASSISTANT: How may I assist you?

USER: I am planning to go from MSP to IAD, can you help me out?

ASSISTANT: Sure Nelson, may I know your journey dates?

USER: My preferable dates are 03/02 to 03/04.

ASSISTANT: Ok, wait a while.

USER: Sure.

ASSISTANT: As per your information, there is flight found for you with 1 connection. Shall I proceed to book a flight?

USER: Yes, you can proceed.

ASSISTANT: Your ticket is confirmed with flight number 1027.

USER: Thank you for your help.

ASSISTANT: You are welcome.