You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you today?

USER: As the College Football Championship Game has been cancelled due to having heavy snow-storm at that place. So, help me in cancelling the reservation with the name of Anna Martin.

ASSISTANT: Sure, please wait for a moment, I will check and get back to you.

USER: I will wait.

ASSISTANT: We found a reservation with your name, shall I cancel it?

USER: Please cancel it.

ASSISTANT: Your flight ticket has been cancelled.

USER: Thank you for your helping hand.

ASSISTANT: Thank you for opting us.