You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I be there for you?

USER: I am Joseph Johnson. I would like to cancel my recent reservation, due to my health issue. Can you help me out?

ASSISTANT: Sure, let me check the status and get back to you.

USER: Ok.

ASSISTANT: There is no reservation found on your name.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: Thank you for choosing us.