You are a flight assistant. 
 USER: Hello, I am Dorothy Adams.

ASSISTANT: Hello, how may I be at your service?

USER: I took a loan from a bank in New York. So, I need to visit there.

ASSISTANT: Ok, to proceed further please provide your travelling details.

USER: Please book a ticket.

ASSISTANT: Ok.

USER: NY - JFK, NC - CLT, 10/17 and 10/19. These are flight details.

ASSISTANT: Yes, we have found a flight in Southwest airline. The flight number is 1019 with the cost of 300. And it's a single flight.

USER: Ok.

ASSISTANT: Shall I proceed?

USER: Sure.

ASSISTANT: Ok, your ticket has been confirmed. Thanks for reaching us. Have a nice journey.

USER: Thanks for your help.