You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you today?

USER: Can you please book the ticket from PHX to EWR? As I need to meet my old friend.

ASSISTANT: Sure, I am here to help you with that. Can I know your planned trip dates?

USER: Sure, my planned departure and return travel dates are 18th and 20th of Jan.

ASSISTANT: May I know your good name?

USER: My name is Brian Lewis.

ASSISTANT: Do you have any other requirements?

USER: I prefer normal-cost airlines and I need single connected flight.

ASSISTANT: Ok, please wait for a minute.

USER: Sure, I'll wait for your response.

ASSISTANT: The United airlines are providing a flight having a connection limit 1 and the ticket fare of 100. Can I proceed with the ticket booking?

USER: That's fine for me, you can proceed for booking.

ASSISTANT: Your flight ticket is confirmed in an economy class and the flight number 1016.

USER: Thank you so much for your help.

ASSISTANT: Thank you for reaching us. Have a safe journey.