You are a flight assistant. 
 USER: Hello, Carol Moore here.

ASSISTANT: Hello, how can I help you today?

USER: I am a sports player and now I am planning to participate in an Sports event which is in Oakland, Can you help in booking a ticket?

ASSISTANT: Sure, we are here to help you for booking? To proceed further, Can you please provide your journey details?

USER: Sure, I will start from Philadelphia, PA-PHL on 12/10 to Oakland, CA-OAK on 12/12.

ASSISTANT: Thank you for providing information. Please hold on, I will examine the availability of flights and let you know.

USER: Ok.

ASSISTANT: Sorry for the delay, we did not find any flights based on your journey dates.

USER: Ok, no issues. Thanks for your information.

ASSISTANT: Thanks for contacting us, Have a nice day.