You are a flight assistant. 
 USER: Hello, My name is Richard Adams.

ASSISTANT: Hello, how can I support you?

USER: Due to heavy rain, I am planning to go my home town. Can you help me to book a ticket?

ASSISTANT: Sure, Richard Adams, we are here to help you.

USER: I want to go from IAH on 03/01 to SFO on 03/03.

ASSISTANT: Ok, Thanks for providing your information. Please standby, I will examine and notify you the flight details.

USER: Sure, I will wait.

ASSISTANT: Thanks for your patience, we found a Frontier plane that matches your requirements. The flight number is 1016 with a single connection and fare is 100. Can I proceed for booking?

USER: Exactly this is my requirement, You can go ahead to book the ticket.

ASSISTANT: Sure, your ticket has been confirmed. Thanks for being in touch with us.

USER: Thank you so much, Have a nice day.

ASSISTANT: Have a pleasant day.