You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: I am planning to book a flight ticket to ORD from IAH, can you please help me out?

ASSISTANT: Sure, let me know your planned journey dates?

USER: Sure, my planned travelling dates are Feb 10 and Feb 12.

ASSISTANT: Do you have any connection limit?

USER: Yes, I am looking for a flight with 1 connection.

ASSISTANT: Is there any other preferences?

USER: No.

ASSISTANT: Can I know your name?

USER: Sure, my name is Michelle Wright.

ASSISTANT: We found a Southwest airline with flight number 1009 and fare 100 and class is economy with one connection. Shall I proceed?

USER: Ok, please confirm my reservation.

ASSISTANT: Your flight ticket has been confirmed.

USER: Thank you for the help.

ASSISTANT: Thank you for reaching us.