You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Kathleen Thompson.

ASSISTANT: How can I assist you now?

USER: Can you cancel my flight reservation? As my cricket match is postponed due to bad weather in a stadium in Chicago.

ASSISTANT: Sure Kathleen Thompson, I will help you with cancelling your reservation.

USER: Ok.

ASSISTANT: Ok Kathleen Thompson, please be hold on for a moment to check your reservation.

USER: Ok, take your time.

ASSISTANT: Sorry Kathleen Thompson, no reservation has found under your name to cancel.

USER: That's fine. May be it is already cancelled. Thank you.

ASSISTANT: Thank you for choosing us, have a good day.