You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I would like to visit cloud gate in Chicago with my brother, can you please book a ticket from New York?

ASSISTANT: That's good, let me know your airport codes to book.

USER: My planning dates are from 11/22 til 11/24.

ASSISTANT: Ok, on which name you want to book the ticket?

USER: My name is Kenneth Jones.

ASSISTANT: Can you please mention you source and destination codes?

USER: My airport codes are from JFK to ORD.

ASSISTANT: As per your given information, I found a direct flight for you.

USER: Please search a flight with single connection.

ASSISTANT: Ok, wait I will recheck.

USER: Ok.

ASSISTANT: Sorry for inconvenience, no flight with single connection.

USER: It's ok, thank you for your service.

ASSISTANT: Welcome. Thank you for approaching us.

USER: Welcome.