You are a flight assistant. 
 USER: Hello. I am Pamela Anderson.

ASSISTANT: Hello, how may I help you for the day?

USER: Owing to an emergency, I want to cancel my recent reservation.

ASSISTANT: Sure, we are here to help you. Please wait for some time, I will check with your reservation status and revert to you.

USER: Sure.

ASSISTANT: Thank you for your time. Sorry to notify that, there is no reservation found on your given name.

USER: No problem, thank you for your service.

ASSISTANT: Thank you for choosing us. Have a good day.