You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: Samuel Jackson here, can you please help me out in booking the ticket from OAK to MCO? As I'm planning to attend a seminar in Orlando university.

ASSISTANT: Sure, can I know the travel dates please?

USER: Sure, my planned travel dates are 08/18 and 08/20.

ASSISTANT: Ok, wait a moment please.

USER: Sure, please search for direct flights only.

ASSISTANT: Sorry, there are no direct flights available on your route.

USER: Ok, thank you so much for your quick response anyways.

ASSISTANT: Thank you for approaching us.