You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I aid you today?

USER: I am Patricia Hill, can you help me to book a flight from SFO to IAD?

ASSISTANT: Sure, can you mention your travelling dates?

USER: My travelling dates are 06/15 and 06/17.

ASSISTANT: Please wait a moment.

USER: Ok.

ASSISTANT: There is a flight with one connection and the price is 100 in Southwest airlines, can I proceed with the booking?

USER: Proceed with booking.

ASSISTANT: Your ticket has been reserved with the flight number 1012.

USER: Thank you.

ASSISTANT: Thank you for reaching our service.