You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you?

USER: I am Samuel Hall.

ASSISTANT: Ok.

USER: I am Planning to travel from PHX to ORD, can you help in booking a ticket?

ASSISTANT: May I know your trip dates?

USER: My date of journey is on 10/10 to 10/12. I want direct flight.

ASSISTANT: No, flight fount with your connection. Thank you for reaching us.

USER: That's ok. Thank you for helping me.