You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Daniel Rodriguez here, I would like to cancel my reservation due to my house got outburst.

ASSISTANT: Ok, please give me a moment to check with your previous reservation status.

USER: Ok, sure please take your time.

ASSISTANT: I checked for your reservation by your name but could not find any results, sorry for the inconvenience.

USER: It's ok, anyway thank you for the help.

ASSISTANT: Can I help you with some other information?

USER: No, I do not have any other information.

ASSISTANT: Ok, thank you for choosing our services. Have a nice day.