You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: I am owning an emergency, can you find a direct flight for me?

ASSISTANT: Sure, may I know your dates of journey?

USER: My travel dates are from 05/27 till 05/29.

ASSISTANT: Help me with the airport codes of journey.

USER: My location airport codes are from PHX to PHL.

ASSISTANT: May I know your name?

USER: Myself Elizabeth Anderson.

ASSISTANT: There is a direct flight with are 200 in airline Frontier. Can I book it?

USER: Please proceed with it.

ASSISTANT: Your ticket is booked in flight number 1012.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.

USER: Welcome.