You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: Myself Ryan Wilson, want to change my existing reservation. Can you help me?

ASSISTANT: Ok, I will assist you with that.

USER: Thank you.

ASSISTANT: My pleasure, can you wait a moment?

USER: Ok, I will wait for your response.

ASSISTANT: Ok, the name you have provided do not exist in the reservation records.

USER: That's ok, no problem. It might went wrong while at the time of booking due to some technical issues.

ASSISTANT: Thank you for connecting with our agency.

USER: Any way, thank you for the information.