You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: As my tournament got cancelled, I want to cancel my recent reservation. Can you help me out?

ASSISTANT: Sure, may I know your name to check your reservation status in our database?

USER: Sure, my name is Rebecca Garcia.

ASSISTANT: Ok, please wait a moment I will revert you back with the proper information.

USER: Ok.

ASSISTANT: Thanks for your patience, there is no reservation found with your name to cancel it.

USER: That's ok, thank you.

ASSISTANT: Thanks for approaching us.