You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Melissa Phillips.

ASSISTANT: In what way can I support you?

USER: Can you assist me in booking a ticket to CLT from JFK, as I have to attend a cultural event in my college on 11/23?

ASSISTANT: Ok. Please tell your other date of journey.

USER: My return date is 11/25.

ASSISTANT: Thanks for waiting. You have no flights that matches with your information.

USER: Ok, thanks for the information.

ASSISTANT: Thank you for opting us.