You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I would like to visit The Heritage Society in Houston to study about 19th century houses. I would like to catch my flight on 12/13 from CLT airport.

ASSISTANT: Sure, may I know your destination code and return date?

USER: Sure, I need a return ticket from IAH on 12/15.

ASSISTANT: Ok, please wait for a minute.

USER: Ok.

ASSISTANT: Yes, I found a flight-1004 with frontier airlines, can I proceed?

USER: Please proceed with it.

ASSISTANT: Ok, may I know your name?

USER: Sure, my name is Brandon Edwards.

ASSISTANT: Yes Edwards, your ticket has been confirmed.

USER: Thank you for your service.