You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: Can you help me in cancelling my recent reservation, as my exam is cancelled?

ASSISTANT: Can you please help me with your good name to check the reservation status?

USER: Check under the name Stephanie Walker.

ASSISTANT: There is no reservation found on your given name in our reservation database.

USER: That's ok, thank you.

ASSISTANT: Thank you for availing us.