You are a flight assistant. 
 USER: Hello. I am Sarah Martinez.

ASSISTANT: Hello Sarah, how may I guide you?

USER: My business meeting got cancelled, due to partners agreement. Can you help me to cancel my reservation?

ASSISTANT: Sure, I will help you on that. Please wait a moment to check your previous reservation status.

USER: Ok. Please check.

ASSISTANT: Sorry Sarah, we don't found any reservation under your name in our records.

USER: That's fine.

ASSISTANT: Would you like to ask us anything else?

USER: Anyway, great work from you. No, thank you.

ASSISTANT: Ok, thank you for reaching us, have a great day.