You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: Can you cancel a flight reservation?

ASSISTANT: Sure, we handle cancellation queries. May I know your name to proceed further?

USER: I was planning to attend a motorbike racing event which has been cancelled because the bikers getting injured in an accident. The flight ticket was booked in the name of Justin Perez.

ASSISTANT: Justin, we have searched with your details but there are no active reservations found with your details.

USER: Ok, may be the booking was done with some other airline.

ASSISTANT: Would you like to know anything else?

USER: In case of any query can I contact you again?

ASSISTANT: Sure, you can contact us at anytime.

USER: Thanks, I appreciate your response.

ASSISTANT: Thank you for choosing us Justin, have a good day.