You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. May I know your good name please?

USER: My name is Ryan Turner.

ASSISTANT: Very nice to meet you Ryan.

USER: Sure.

ASSISTANT: How can I assist you today?

USER: I want to cancel my resent reservation, can you please help me.

ASSISTANT: Sure, I am ready to help you with this. Please wait for a minute to check reservation details.

USER: Sure.

ASSISTANT: I am really sorry Ryan, I cannot find any reservation with your name.

USER: OK, no issues.

ASSISTANT: Is there anything else I can do for you?

USER: Thank you for the information.

ASSISTANT: It's my pleasure. Thank you very much for contacting us.

USER: No, thank you.