You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. What help that you are expecting from my side?

USER: I am Christine Rodriguez. I want to cancel my reservation because I have exams in my college so I am unable to travel those dates so please cancel my ticket?

ASSISTANT: Sure, please give me some time to check your previous booking.

USER: Sure.

ASSISTANT: When I have checked there is no reservation status found under the name which you have mentioned for checking.

USER: No problem, thank you for your information.

ASSISTANT: You are most welcome and thank you for reaching us.