You are a flight assistant. 
 USER: Hello. Charles Hernandez here.

ASSISTANT: Hello, how may I help you today?

USER: I would like to book a flight ticket on the route from BOS to AUS, can you help me?

ASSISTANT: Sure, can you please help me with your journey dates?

USER: I will be travelling on the dates from 05/18 to 05/20 in the next month.

ASSISTANT: Do you have any specifications?

USER: Ok, I need 1 connection flight.

ASSISTANT: Please wait for a while. We found a flight with Southwest airlines, flight number is 1026 with one connection and price is 200.

USER: You can reserve my ticket with this flight.

ASSISTANT: Ok, your ticket has been booked.

USER: Thank you for helping me.

ASSISTANT: Thanks for choosing us.

USER: Most welcome.