You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I serve you?

USER: I am Cynthia Hernandez.

ASSISTANT: Nice to meet you Cynthia.

USER: I am planning to travel from MSP to ORD, can you help in booking a flight ?

ASSISTANT: Sure, tell me your travel dates please?

USER: My travelling dates 06/01 to 06/03.

ASSISTANT: Thanks for your patience. I have found UA airlines which flies with one connection. Can I book it?

USER: Proceed for booking.

ASSISTANT: Yes, I have confirmed your flight ticket with flight number 1013.

USER: Thank you for your help.

ASSISTANT: Thank you.