You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you today?

USER: I am Edward Brown. Please book me a flight ticket from IAD to ATL?

ASSISTANT: Sure, please provide your travelling dates?

USER: My travelling dates are 09/15 and 09/17.

ASSISTANT: Ok, please wait for some time.

USER: Ok.

ASSISTANT: We found a direct flight, are you comfortable?

USER: No, please don't proceed.

ASSISTANT: Thank you for reaching us.

USER: Thank you for the response.