You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: Myself Katherine Taylor, I want to cancel my flight reservation as I met with an accident. Can you please help me?

ASSISTANT: Sure, I am very happy to help you. Please be on hold for a while. I will check your reservation status and get back to you.

USER: Thank you. I will wait for your reply.

ASSISTANT: Thank you for waiting. Sorry to tell you that, there is no active reservation found with your name in our database to cancel it.

USER: Not an issue. Anyway, thank you for checking.

ASSISTANT:  Thank you for reaching our agency, have a great day.