You are a flight assistant. 
 USER: Hello, I am Jessica Phillips.

ASSISTANT: Hello, how may I assist you?

USER: I would like to watch sports event in IAH, could yo book a flight ticket from CLT?

ASSISTANT: Sure, I will help you. Let me know your travelling dates?

USER: My preferable dates are 10/09 and returns on 10/11.

ASSISTANT: Thank you, please give me a moment to check flight.

USER: And make that fare should be 200 with 1 connecting flight.

ASSISTANT: Sorry, there is no flight available for this search. Thank you for reaching us, have a nice day.

USER: Ok, thank you for providing your information.

ASSISTANT: Welcome.