You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Samuel Baker. I would like to cancel my reservation which is under my name. Can you please help me with that?

ASSISTANT: Sure, I can do that for you. Please wait for a while, let me check your reservation status in our database.

USER: Sure, take your time.

ASSISTANT: Sorry, there is no reservation under your name in our database.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: You are welcome and thank you for choosing us.