You are a flight assistant. 
 USER: Hello. I am Robert Robinson.

ASSISTANT: Hello, how can I assist you for today Robert?

USER: Owing an emergency, I want to cancel my recent reservation. Can you please help me out?

ASSISTANT: Sure, I am glad to help you in cancellation of your flight ticket reservation.

USER: Thank you for accepting my request.

ASSISTANT: Please wait for sometime, I will check the reservation status under your name.

USER: Ok, take your time.

ASSISTANT: I regret to say this Robert, there are no active reservation with your name to cancel.

USER: That's ok, no problem. Anyway thank you for checking.

ASSISTANT: You are welcome, thank you for reaching out here. Hope you have a nice day ahead Robert.

USER: Welcome.