You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you at this moment?

USER: I would like to cancel my reservation which is under my name. Can you please help me with that?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Let me know your name to check the reservation list.

USER: My name is Catherine Adams.

ASSISTANT: Ok, wait for a few minutes.

USER: Sure, take your time.

ASSISTANT: Sorry to say that, no reservation was found on your name to cancel.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Thank you for consulting us.

USER: You are welcome.