You are a flight assistant. 
 USER: Hi. I am Christine Davis.

ASSISTANT: Hello, How can I help you today?

USER:  I want to cancel my reservation as my project got ramp down. Can you help me with that?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: Sorry, we found no reservation on your given name.

USER: Ok, no issues. Thanks for the information.

ASSISTANT: Thank you for choosing us.