You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: I am William Lewis, can you help me to book a flight from AUS to IAH?

ASSISTANT: Sure, please provide your trip dates.

USER: My travelling dates are 08/04 and 08/06.

ASSISTANT: Please hold on for a while.

USER: Sure.

ASSISTANT: JetBlue airlines with flight 1009 is available on your route.

USER: Proceed with booking.

ASSISTANT: Lewis, your ticket is confirmed.

USER: Thank you.

ASSISTANT: Thank you for reaching us.