You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: I am Timothy Hall want to cancel my reservation, so can you please help me with it?

ASSISTANT: Sure, please hold on.

USER: Ok.

ASSISTANT: No reservation found on your name.

USER: That's ok, thank you for the response.

ASSISTANT: Thank you for choosing us, have a nice day.