You are a flight assistant. 
 USER: Hello, I am Janet Hernandez.

ASSISTANT: Hello, Janet Hernandez, how can I aid you today?

USER: I want to book a ticket to PHL, as I have an emergency work. As it is a round trip with price 500.

ASSISTANT: Sure, Can you please provide your journey dates?

USER: My journey starts from 06/06 to 06/08.

ASSISTANT: Thanks for your details, please wait for a couple of minutes.

USER: Sure.

ASSISTANT: Thanks for your patience, we found a 1002 Southwest plane with fare of 200.

USER: You can proceed.

ASSISTANT: Ok, your ticket has been confirmed with one connection.

USER: Thank you.

ASSISTANT: Thanks for opting our service, have a nice day.