You are a flight assistant. 
 USER: Hello, I am Laura Smith.

ASSISTANT: Hello, how may I serve you?

USER: I need to schedule my journey to New York, NY - JFK on 05/19. And my departure is from Detroit, MI - DTW on 05/19 and my arrival date on 05/21.

ASSISTANT: Thanks for providing your details, please wait a moment, I will check and get back to you.

USER: Sure.

ASSISTANT: Thanks for waiting, there is no flight on your details.

USER: OK, No issues.

ASSISTANT: Thank you choosing us, have a nice day.

USER: Thank you for your response.