You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: I want to attend business, can you book a ticket from OAK to PHX?

ASSISTANT: Sure, I am here to help you. May I know your planned travel dates?

USER: My planned travel dates are 05/14 and 05/16.

ASSISTANT: Do you have any connection limit preference?

USER: Yes, I want a flight with single connection.

ASSISTANT: Could you help me with your name please?

USER: Sure,Amy King here.

ASSISTANT: Amy King, I am afraid that there are no flights available on this route for the given dates.

USER: No issues, thank you for the information.

ASSISTANT: Thank you for reaching us.