You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: Can you please assist me to cancel my active reservation as my meeting was cancelled?

ASSISTANT: Sure, I am gleeful to help you with that. May I know your name please?

USER: Carol Walker.

ASSISTANT: Please wait for a moment, let me check your previous reservation status. Thank you for waiting.

USER: Ok.

ASSISTANT: Thank you for waiting. We found your previous reservation in our reservation list and cancelled it successfully.

USER: Thank you.

ASSISTANT: Thank you for reaching us, have a nice day.