You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you today?

USER: Sudden changes occurred in my house so I need to cancel my reservation. Can you please help me in cancelling?

ASSISTANT: Sure, may I know your name please?

USER: Donald Hernandez is my name.

ASSISTANT: Ok, wait for some time.

USER: Sure.

ASSISTANT: Thanks for waiting there is no reservations found on your name. Thanks for choosing us.

USER: Ok, no issues. Thanks for you information.