You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: I am planning to travel from JFK to LAX.

ASSISTANT: Ok, can I know your travelling dates?

USER: My travelling dates are 12/08 to 12/10.

ASSISTANT: Give me a moment. Sorry to inform you that there are no flights found on your requested dates. Can I know your name for documentation purpose?

USER: That's ok. Laura Harris here.

ASSISTANT: Thank you for contacting us.

USER: Thank you.