You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I guide you today?

USER: I need to book a flight ticket from MSP to IAD, can you help me in booking a flight ticket?

ASSISTANT: Sure, May I know your planned dates?

USER: Sure, my journey dates are Nov 27 and Nov 29.

ASSISTANT: Do you need any stopover?

USER: I prefer maximum one connection.

ASSISTANT: May I know your name?

USER: Sure, Robert Baker here.

ASSISTANT: Ok, Is there any other specifications?

USER: I want to fly in a business class. And I would prefer return time at afternoon.

ASSISTANT: Sorry to say that, there were no flights running to that location due to bad weather conditions.

USER: Ok, no issues. Thank you for your information.

ASSISTANT: Thank you for reaching us.