You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you now?

USER: I want to cancel my recent reservation, can you help me in that?

ASSISTANT: Sure, I am here to help you. Provide me your name to proceed.

USER: Sure, myself Jack Hernandez.

ASSISTANT: Ok, please wait for a while.

USER: Sure, I will wait.

ASSISTANT: We  have found a reservation on your name. Shall I proceed by cancelling?

USER: Yes, please proceed in cancelling.

ASSISTANT: Your reservation has been cancelled successfully.

USER: Thank you for the service.

ASSISTANT: My pleasure.