You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you today?

USER: Can you please help me in booking a flight ticket to CLT from SFO?

ASSISTANT: Sure, On which dates would you like me to book a flight ticket for you?

USER: I am planning to start on May 29 and need to return on May 31.

ASSISTANT: On what name, do I need to reserve your ticket?

USER: Please reserve on the name of Andrew Hill.

ASSISTANT: Let me know your connection limit?

USER: I need a direct flight.

ASSISTANT: Do you have any other requirements?

USER: No.

ASSISTANT: Ok, please wait a moment, let me search a flight for you.

USER: Ok.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for choosing us.