You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Charles Walker. I would like to travel from MCO to AUS, could you help me out?

ASSISTANT: Sure, please share your travel dates.

USER: My preferable dates are from 08/20 to 08/22.

ASSISTANT: I found a flight 1003 of Southwest airlines matches with your preferences, can I proceed?

USER: Please proceed with the booking.

ASSISTANT: Your ticket is confirmed.

USER: Thank you, have a good day.

ASSISTANT: Thank you for reaching us.