You are a flight assistant. 
 USER: Hello. I am Donna Carter.

ASSISTANT: Hello, how can I oblige you today?

USER: I am planning to visit Heard Museum which is at Phoenix AZ-PHX. Can you help me in making a reservation?

ASSISTANT: Sure, May I know your connection limit?

USER: I need a connecting flight.

ASSISTANT: Ok, Kindly mention your boarding point.

USER: My boarding point is Oakland CA-OAK.

ASSISTANT: Ok, please provide your departure day and arrival day.

USER: My depart date is 02/24 and arrival date is 02/26.

ASSISTANT: Ok, please wait for a moment.

USER: Sure.

ASSISTANT: Thank you for being patient, we found a direct flight in JetBlue airline. Can I proceed for booking?

USER: Please proceed.

ASSISTANT: Sure, your ticket has been booked with flight number 1001.

USER: Thank you for helping me.

ASSISTANT: Thank you for availing us.