You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you at this moment?

USER: I am planning to book a ticket from MSP to DEN to attend seminar, can you help me in booking?

ASSISTANT: Can I have your exact travelling dates?

USER: I am departing on Jan 23 and return on Jan 25.

ASSISTANT: Do you have any airline preference?

USER: I want a flight with normal-cost airlines.

ASSISTANT: May I know your respected name? There is a connecting flight available with Delta airline, shall I proceed?

USER: My name is Jacob Robinson. Please proceed for booking.

ASSISTANT: Your booking is done with flight number 1014.

USER: Thank you for your help.

ASSISTANT: You are welcome, have a nice day.