You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you today?

USER: Please cancel my recent reservation, which I have done, due to the climate I have to cancel that. Hoping that you are helping me out.

ASSISTANT: Sure, I will help you on that.

USER: Thank you.

ASSISTANT: Please mention the name for checking the reservation.

USER: Sure, I am Daniel King.

ASSISTANT: Please give me a moment for checking the reservation status.

USER: Sure, get back with the information.

ASSISTANT: Thank you for waiting. There is no reservation found under your name.

USER: It's ok, not an issue. Thanks for your service.

ASSISTANT: Thank you for reaching us. Have a great day.