You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I would like to cancel my recent reservation, please help me out.

ASSISTANT: May I know your name please?

USER: My name is Debra Martin.

ASSISTANT: Debra, there is no reservation found with your details.

USER: Ok, thank you for your information.

ASSISTANT: Thank you for contacting us.