You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you today?

USER: I am Helen Jones. I want to book a flight ticket from New York, NY - JFK to Boston, MA - BOS for spending my vacations.

ASSISTANT: Ok. May I know, when you are planning to depart?

USER: My departure day is 06/19.

ASSISTANT: Do you have any requirements?

USER: I need a connecting flight.

ASSISTANT: To proceed further, I need your return date of trip.

USER: My return date is 06/21.

ASSISTANT: Please hold on for a while, I will search flight for you.

USER: Sure.

ASSISTANT: Thank you for your time, there is a flight available with UA airline, flight number 1013 with fare 100 and a lay by. Shall I proceed to confirm?

USER: Yes, please.

ASSISTANT: Your booking has been done.

USER: Thank you.

ASSISTANT: Thank you for contacting us.