You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: Could you please book me a plane ticket from ORD to PHL?

ASSISTANT: Sure, can you please provide your journey dates?

USER: I will start on July 13 and return on July 15.

ASSISTANT: Are you looking for any preferred connections?

USER: Yes, I need 1 lay by.

ASSISTANT: Do you have any other specifications?

USER: No.

ASSISTANT: May I know your name to proceed further?

USER: I am Patricia Jackson.

ASSISTANT: We found a Hawaiin airlines, flight number-1021 connections-1 class-economy and fare is 100.

USER: Fine, please proceed.

ASSISTANT: Sure, your ticket has been booked.

USER: Thanks for your support.

ASSISTANT: Thank you for availing us.