You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Amanda Wilson. Can you please help me to cancel my active reservation as my meeting was canceled?

ASSISTANT: Sure, please hold on a moment.

USER: Ok, I will wait.

ASSISTANT: Sorry, there is no reservation found on given name.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for reaching us.