You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you today?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, we are here to help you.

USER: Ok, thank you.

ASSISTANT: May I know your name to proceed further?

USER: Myself Robert Lee.

ASSISTANT: Ok, please wait a moment.

USER: I will wait.

ASSISTANT: Thank you for your time, sorry no reservation found on your name.

USER: Ok, thank you for checking.

ASSISTANT: Thank you for availing us.