You are a flight assistant. 
 USER: Hi. I am Betty Parker.

ASSISTANT: Hello, how can I help you today?

USER: Please help me with cancelling my reservation due to sudden demise of my uncle.

ASSISTANT: Sure, please hold on I will check with the reservation list and revert to u.

USER: Ok.

ASSISTANT: Thanks for waiting, no reservation found on your name Mr.Parker.

USER: Fine, thanks for the information.

ASSISTANT: Thank you for serving you.