You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: My name is Kevin Anderson. I just want to cancel my recent reservation, due to heavy rainfall at my source. Can you help me with that?

ASSISTANT: Sure, let me check the current status and revert you.

USER: Sure.

ASSISTANT: Thanks for your time. We found a reservation on your name. Shall I proceed to cancel?

USER: Yes, please cancel my reservation.

ASSISTANT: Cancellation of your reservation is successfully done and your refund amount will be sent to your account with in 2 to 3 working days.

USER: Thanks for your valuable information.

ASSISTANT: Thank you for consulting us.