You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: Can you help me to cancel my reservation?

ASSISTANT: Ok, may I know your name?

USER: My name is Brandon Roberts.

ASSISTANT: Ok, fine please wait for a while.

USER: Sure, take your time.

ASSISTANT: Ok, here is your flight reservation. Can I proceed for further?

USER: Yes, proceed.

ASSISTANT: Ok, your ticket is successfully cancelled.

USER: Thank you for your help in cancelling.

ASSISTANT: Thank you for reaching us.