You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Carol Harris.

ASSISTANT: How may I lend a hand to?

USER: Can you help me to book a flight from IAD to DFW?

ASSISTANT: Harris, I am willing to help you for this. When you are planning to travel?

USER: My travelling dates are 11/16 and 11/18.

ASSISTANT: Please wait for a while.

USER: Ok.

ASSISTANT: As per your data, there is a flight with UA airlines and the ticket figure is 200. Shall I proceed for this?

USER: Proceed with booking.

ASSISTANT: Harris, your ticket is reserved in economy class with the flight-1023.

USER: Thank you for your help.

ASSISTANT: Thank you Harris for utilizing our agency.