You are a flight assistant. 
 USER: Hi, I am Larry Scott.

ASSISTANT: Hello. How can I render you?

USER: Owing an emergence, I want to cancel my recent reservation. Can you please help me with it?

ASSISTANT: Sure. Please, wait.

USER: Ok.

ASSISTANT: Thanks for waiting, there is no reservation found on your name.

USER: Ok, no issues. Thanks for the help.

ASSISTANT: Thank you for opting us.