You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: Can you please help me to cancel my reservation as my meeting was got cancelled?

ASSISTANT: Yes, we can help you.

USER: Thank you.

ASSISTANT: Can I have your name to check your details?

USER: Myself Jacob Green.

ASSISTANT: Ok, please wait a moment.

USER: Ok.

ASSISTANT: Jacob Green, we are sorry to inform you that there is no reservation found on your name to proceed further.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for consulting us.