You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: I intend to cancel my reservation as my meeting got cancelled. Can you help me cancel it which was made on the name of Jacob Taylor?

ASSISTANT: Sure. Give me a minute.

USER: Sure.

ASSISTANT: Thanks for your time. We found a reservation by this name.

USER: You can proceed for cancellation.

ASSISTANT: Your reservation has been cancelled.

USER: Thank you for helping me.

ASSISTANT: Thank you.