You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Linda Lopez.

ASSISTANT: How can I abet you, Linda?

USER: Do you provide cancellation services?

ASSISTANT: Yes, we do provide cancellation services also.

USER: Good. I want to cancel my ticket, can you help me out? Please.

ASSISTANT: Sure, let me check your reservation status.

USER: Ok.

ASSISTANT: There is no reservation showing on your name in our database, Linda.

USER: Ok. That's fine for me. Thank you for your time.

ASSISTANT: Do you need any other help from us?

USER: No, thank you.

ASSISTANT: Fine, thank you for reaching us. Have a great day.