You are a flight assistant. 
 USER: Hello, I am Nicholas Harris.

ASSISTANT: Hello, how may I help you today?

USER: Could you please assist me in booking a flight ticket from Austin, AUS as I want to go go for LGBT festivals?

ASSISTANT: Sure, can you please help me with your travel dates?

USER: My travelling dates are from 02/23 to 02/25.

ASSISTANT: Please provide your destination airport code?

USER: My landing point is Charlotte, CLT. Please make sure to book a direct flight.

ASSISTANT: Ok. Please wait for a while.

USER: Sure.

ASSISTANT: There is a flight with AA airlines, flight number is 1019 with one connection and price is 300. Shall I proceed?

USER: I need a direct flight. Do not proceed.

ASSISTANT: Ok.

USER: Thank you for the response.

ASSISTANT: Thanks for choosing us.