You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: As my scheduled  holiday trip got postponed, I want your help in cancelling my reservation.

ASSISTANT: Sure, may I know your name please?

USER: I am Ronald White.

ASSISTANT: Ok, please wait for a while.

USER: Ok.

ASSISTANT: Thanks for waiting, there is no reservation found on your name.

USER: Ok, Thanks for the information.

ASSISTANT: Thank you.