You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Anna Robinson.

ASSISTANT: Anna, how may I aid you?

USER: I need to cancel my reservation, as my friends have already booked my ticket in another flight along with them, I was not aware of this thing, so can you please cancel the ticket for me?

ASSISTANT: Sure, hold on a moment.

USER: Ok.

ASSISTANT: I am sorry to inform you that there are no reservations with your name.

USER: That's ok. Thank you for your time.

ASSISTANT: Thank you, have a good day.