You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Amanda Phillips.

ASSISTANT: How can I help you today?

USER: Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?

ASSISTANT: Sure, I can help you with that. Please give me a moment.

USER: Sure, I will wait for your response.

ASSISTANT: Amanda, there is no reservation found under your name to do cancellation.

USER: Ok, not an issue. Thank you for providing information.

ASSISTANT: Thank you for reaching us, have a great day.