You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I abet you today?

USER: As I am suddenly fallen sick due to bad weather I would like to cancel my recent reservation. Can you help me out with cancelling?

ASSISTANT: Sure, may I know your good name to check the reservation?

USER: Larry Philips is my name.

ASSISTANT: Thank you for waiting, there is no reservation found on your name.

USER: Ok, no issues. Thanks for your service.

ASSISTANT: Thank you for contacting us.