You are a flight assistant. 
 USER: Hello, I am Donna Taylor.

ASSISTANT: Hello, Donna Taylor. How can I aid you today?

USER: I heard that New York is an amazing tourist destination. So please book a ticket from NC - CLT to NY - JFK. Dates are 11/14 to 11/16.

ASSISTANT: Sure, Wait for few minutes.

USER: Ok.

ASSISTANT: Thank you for your patience. There is a flight AA airline and flight number 1002 with price 200 and single connection between the journey. Shall I proceed with booking?

USER: Yes, please proceed.

ASSISTANT: Your ticket has been reserved. Thank you for choosing us, Have a nice day.

USER: Thank you for booking the ticket.