You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I amend you?

USER: As my schedule to attend for semester exams got rescheduled, I want you to change my reservation. Can you please help me?

ASSISTANT: Sure, I am ravish to help you. Let me know your good name.

USER: I am Nicole Mitchell.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting, there is no reservation found on your name.

USER: It's ok, thank you for your information.

ASSISTANT: Thank you.