You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I guide you?

USER: My name is Stephanie Carter. I have plan to attend cultural event at Charlotte, can you help me for booking?

ASSISTANT: Sure, can you share your trip dates?

USER: My travelling dates are 09/09 and 09/11.

ASSISTANT: What is your airport codes?

USER: My airport codes are PHX and CLT.

ASSISTANT: There is a flight available for you with 1connection. Shall I proceed?

USER: Ok, please proceed.

ASSISTANT: Your ticket is booked.

USER: Thank you for booking.

ASSISTANT: Most welcome.