You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I guide you for today?

USER: Can you please change my existing reservation as my plan to go for holiday trip got postponed?

ASSISTANT: I will help you with that.

USER: Thank you.

ASSISTANT: May I know your name?

USER: I am Katherine Adams.

ASSISTANT: Please give me a minute, I will check the status of your reservation.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found under your name in our database.

USER: Ok, no problem. Thank you for the information.

ASSISTANT: Thank you for contacting us, have a nice day.