You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I have planned to book a plane ticket from MSP to CLT, can you assist me?

ASSISTANT: Sure, can I know your travelling dates?

USER: My preferred dates are Jan 30th and Feb 1st.

ASSISTANT: On which name should I reserve the flight ticket?

USER: Christine Turner.

ASSISTANT: Do you have any connection limit?

USER: I would like to travel in connecting flight.

ASSISTANT: Do you have any other specifications?

USER: I need to travel in normal-cost airlines.

ASSISTANT: We found Delta airline with price 100 and business class and airline number is 1023 with arrival time is 21:00 hours and departure time is 15:00 hours, Shall I proceed for booking?

USER: Please proceed.

ASSISTANT: Your ticket is booked.

USER: Thank you for booking.

ASSISTANT: Thank you for reaching us.