You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, what can I do for you today?

USER: I need to buy a plane ticket from AUS to OAK. Please help me in that.

ASSISTANT: Sure, may I know your travel dates please?

USER: My journey dates are from Jan, 03 to Jan, 05.

ASSISTANT: Is there any airline preference?

USER: No.

ASSISTANT: May I know your specific travel timings?

USER: No.

ASSISTANT: Do you want to fly in economy class or business class?

USER: I am happy with any class.

ASSISTANT: Would you like any break in between your journey?

USER: I need a single connecting flight.

ASSISTANT: Can you mention your name to proceed further?

USER: Shirley King.

ASSISTANT: Please stand by.

USER: Ok.

ASSISTANT: Southwest Airlines has a connecting flight with number 1012 for fare 200, shall I proceed?

USER: Please proceed.

ASSISTANT: Your ticket is reserved in economy class.

USER: Thank you.

ASSISTANT: Thank you for opting us.