You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: I was already booked a ticket but suddenly the office meeting got cancelled due to some issues, can you please cancel the ticket?

ASSISTANT: Sure, I am here to help you with this.

USER: Thank you for considering my request.

ASSISTANT: May I know your name please for further process?

USER: My name is Jessica Johnson.

ASSISTANT: Please wait for a moment.

USER: Ok, take your time and please tell me the ticket status.

ASSISTANT: Sorry Johnson, there is no reservation found as per your name to cancel it.

USER: It's ok, not a problem. Thank you for checking.

ASSISTANT: You are welcome always.