You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Cynthia Adams.

ASSISTANT: How can I aid you?

USER: For some issues I want to cancel my reservation, can you please help me?

ASSISTANT: Ok, please wait.

USER: Ok.

ASSISTANT: Sorry, no reservation found on your name cancel.

USER: It's ok. Thank you for the information.

ASSISTANT: Thank you for reaching us.