You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I want to cancel my recent reservation due to health issues, can you please help me with that?

ASSISTANT: Sure, I will help you. Can I have your name to check for earlier reservation?

USER: My name is Deborah Garcia.

ASSISTANT: Please, hold on a moment.

USER: Sure.

ASSISTANT: I am sorry to inform, there is no reservation found on your name to cancel.

USER: Not an issue, thank you.

ASSISTANT: Thank you for approaching us.