You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: I am planning to visit New York on Aug 01 to celebrate my birthday with my parents, will you help me in booking the flight tickets?

ASSISTANT: Sure, may I know your airport codes?

USER: My airport codes are CLT and EWR.

ASSISTANT: When do you want to return on?

USER: I would like to return on Aug 03.

ASSISTANT: May I know your name?

USER: Myself Linda Nelson.

ASSISTANT: Flight-1010 is available with United airlines having single connection and the ticket costs you 100 only in economy class. Are you comfortable with this flight?

USER: Can you please check with direct flight.

ASSISTANT: Please wait a moment.

USER: Ok, I will wait.

ASSISTANT: Sorry, there is no direct flight on this route.

USER: Ok, not an issue. Thnak you for your information.

ASSISTANT: Thank you.