You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you today?

USER: My name is Samantha Jones. I want to go for a trip to Austin, TX - AUS, can you please help me to book a flight from CA - LAX?

ASSISTANT: Sure, may I know your planned travel dates?

USER: My planned travel dates are 06/26 and 06/28.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: We found an airline: AA, flight number: 1020 and price is 200 with one connection.

USER: Please proceed with the booking.

ASSISTANT: Your flight ticket has been reserved.

USER: Thank you for your kind help.

ASSISTANT: Thank you for reaching us.