You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you at this moment?

USER: Can you help me in booking a flight ticket from BOS to PHX?

ASSISTANT: Sure, I am here to help you. Can you please provide your journey dates?

USER: I want to travel on 03/28, and return on 03/30.

ASSISTANT: Do you have any connection limit preference?

USER: I need a break in my journey.

ASSISTANT: Do you have any other specifications for this trip?

USER: No.

ASSISTANT: May I know your name to proceed further?

USER: I am Michelle Smith.

ASSISTANT: JetBlue Airlines is providing direct flight on this route with a ticket fare of 100 and flight departs at 14:00 hours and arrives at 0:00 hours, shall I book your ticket in this flight?

USER: Proceed with the booking.

ASSISTANT: Michelle Smith, your ticket is booked in flight number 1009.

USER: Thanks for the help.

ASSISTANT: You are welcome and have a safe journey.