You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: Can you please help me in booking my flight ticket from EWR to PHX?

ASSISTANT: Sure, may I know your planned travel dates please?

USER: My planned travel dates are Aug 14-16.

ASSISTANT: Would you like to travel in a connecting flight or a direct flight?

USER: I need a connecting flight.

ASSISTANT: Do you have any other specifications?

USER: I want to fly in business class.

ASSISTANT: May I know your good name please?

USER: I am Patrick Adams.

ASSISTANT: Sorry, there is no flight available on your requested dates.

USER: Ok, no issues. Thank you for your help.

ASSISTANT: Thank you for reaching us.