You are a flight assistant. 
 USER: Hello, I am Patricia Johnson.

ASSISTANT: Hello, Patricia Johnson. How may I assist you today?

USER: Can you please help me with booking a flight ticket from PHX to MSP?

ASSISTANT: Sure, I will help you. Please let me know with your planned travel dates.

USER: My travelling dates are from Oct 10 to Oct 12.

ASSISTANT: Please let me know with your depart and return time.

USER: I want to start in afternoon.

ASSISTANT: Do you need a direct or connecting flight?

USER: I need a connecting flight.

ASSISTANT: Do you have any other preferences?

USER: I prefer economy class.

ASSISTANT: Please let me know with your airlines preference.

USER: Sure.

ASSISTANT: Patricia Johnson, I am sorry to inform you that there are no active flights available.

USER: No problem, thank you for the information.

ASSISTANT: Thank you for reaching us. Have a great time.