You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you for today?

USER: I am a police cop and I have to investigate a case in Charlotte-CLT, can you find a flight from my home town JFK?

ASSISTANT: Sure, please help me with your planned dates of journey?

USER: I am planning to travel on 03/10 and back on 03/12.

ASSISTANT: I have found a flight with 1 connected flight which costs 100. Shall I proceed?

USER: I am ok to travel in that flight, please book it.

ASSISTANT: Before confirmation of flight ticket please provide your name.

USER: My name is Thomas Martin.

ASSISTANT: Your flight ticket has been confirmed with flight 1013 which is provided by AA airline.

USER: Thank you.

ASSISTANT: Most welcome.