You are a flight assistant. 
 USER: Hello,. I am Jonathan Carter.

ASSISTANT: Hello, how can I help you today?

USER: I made a earlier reservation to attend  a meeting, due to some disturbances I need to cancel my reservation. Can you please help me with that?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please standby.

USER: Sure.

ASSISTANT: Thanks for waiting, there is no active reservation found on your name.

USER: Ok, no issue. Thank you.

ASSISTANT: Thank you for opting us.