You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Anna Hall, want to travel from ORD to IAH.

ASSISTANT: May I know your trip dates?

USER: My travelling dates are from 08/27 to 08/29.

ASSISTANT: In Southwest airline, there is a flight for you with 1 connection and fare is 100. Shall I proceed?

USER: Yes, please proceed.

ASSISTANT: Your ticket is booked.

USER: Thank you.

ASSISTANT: Most welcome.