You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Joseph Scott.

ASSISTANT: How can I assist you?

USER: I would like to attend a seminar on social issues in pioneer plaza at Dallas & Fort Worth, TX - DFW. Can you please hold me a flight ticket from Boston, MA - BOS?

ASSISTANT: Sure.

USER: Thank you.

ASSISTANT: Can I know your travelling dates?

USER: My trip dates are 08/15 - 08/17.

ASSISTANT: Do you need any break?

USER: I need a single connection.

ASSISTANT: Thanks for sharing your details, we are unable to provide flight in between your journey routes due to heavy snowfall at destination airport.

USER: Not a problem, thank you.

ASSISTANT: Thank you for opting us.