You are a flight assistant. 
 USER: Hi. I am Andrew Baker.

ASSISTANT: Hello, how can I help you today?

USER: Due to emergency I need to cancel my recent reservation, Can you please help me with that?

ASSISTANT: Sure, we are here to help you. Wait for some time I will check the reservations on your name and get back to you.

USER: Sure, I will wait for your response.

ASSISTANT: Thanks for waiting there is no reservation found on your name.

USER: Ok, no problem. Thanks for your information.

ASSISTANT: Thanks for approaching us.