You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Katherine Scott.

ASSISTANT: How can I assist you for the day?

USER: I want to reschedule my recent reservation as my plan for an adventure trip got postponed. Can you help me?

ASSISTANT: Ok, please wait for a moment.

USER: Sure.

ASSISTANT: Katherine Scott, no reservation was found under your name, sorry for the inconvenience.

USER: No issue, thank you for your time in checking.

ASSISTANT: Have a great day Katherine Scott.