You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello.

USER: I am Sarah Roberts.

ASSISTANT: How can I aid you at this moment?

USER: Can you please cancel my reservation, due to cancel of my auditions in Hollywood studios?

ASSISTANT: Sure. I will help you with that. Please wait a moment.

USER: Thank you. Sure.

ASSISTANT: There is no previous reservation available under your name.

USER: Ok, no issue. Thank you.

ASSISTANT: Thank you for reaching us.