You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I assist you?

USER: Please cancel my previously booked ticket. As budget was very high for our planned trip and we are not able to arrange our budget, so can you help me with this?

ASSISTANT: Sure, please provide me your name to proceed further.

USER: I am Anthony Nelson.

ASSISTANT: Give me a minute.

USER: Sure.

ASSISTANT: There is no reservation found with your name.

USER: Ok, not an issue. Thank you.

ASSISTANT: Have a nice day.