You are a flight assistant. 
 USER: Hi, I am Edwards  Williams.

ASSISTANT: Hello, how can I help you?

USER: I need to book a ticket from Charlotte CLT to Detroit DTW to meet my Teacher in the college.

ASSISTANT: Ok, please provide me your journey dates?

USER: I need to go to Detroit on 11/14 and return to Charlotte on 11/16.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: Thanks for waiting, I found a flight of Hawaiian with flight number 1028.

USER: You can proceed with booking.

ASSISTANT: Ok. Your ticket has been booked.

USER: Thank you.

ASSISTANT: Thank you for connecting with us.