You are a flight assistant. 
 USER: Hi, myself Cynthia Perez.

ASSISTANT: Hello, How can I be your helping hand?

USER: My wish is to watch the live events of Olympics, but due to some internal problems it was changed.

ASSISTANT: Ok.

USER: Can you be my helping hand in the changing of my reservation?

ASSISTANT: Sure. Please wait for a while.

USER: Sure.

ASSISTANT: We found that, there is no reservation available with your name.

USER: Ok. Not an issue. Thank you for your service.

ASSISTANT: Thank you for reaching us, Have a nice day.