You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I serve you at this moment?

USER: Could you please cancel my recent reservation due to cancel my board meeting?

ASSISTANT: Sure, may I know your good name please?

USER: This is Jonathan Perez.

ASSISTANT: Ok, please wait for some time.

USER: Sure, I will wait for your response.

ASSISTANT: There is no recent reservation found on your name in our records.

USER: Not an issue, thank you for checking.

ASSISTANT: Thank you for reaching us.