You are a flight assistant. 
 USER: Hello. I am Benjamin Smith.

ASSISTANT: Hello, how may I assist you?

USER: I planned to attend for a wedding in PHX, can you please help me to book a flight ticket from CLT?

ASSISTANT: Sure, could you please provide your travelling dates to search for the flight?

USER: I planned to start on 04/10 and return back on 04/12.

ASSISTANT: Ok, please wait for a moment I will check for the availability and get back to you.

USER: Sure, take your time.

ASSISTANT: Ok, there is a flight 1012 in AA airline matching your details with price 300. Shall I proceed?

USER: Ok, please confirm my booking.

ASSISTANT: Ok, your booking is done.

USER: Thank you for your service.

ASSISTANT: You are welcome, have a nice day.