You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: I want to cancel my recent reservation as my holidays were cancelled, can you help me with that?

ASSISTANT: Sure, may I know your name?

USER: I am Amy Robinson.

ASSISTANT: Wait a minute.

USER: Ok.

ASSISTANT: There was no reservation found on your name.

USER: Ok, not a problem. Thank you.

ASSISTANT: Thank you for reaching us.