You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, may I know your name please?

USER: I am Thomas Hernandez. I like to go to a trip from MSP to CLT.

ASSISTANT: Sure, may I know your travelling dates please?

USER: The dates are from 07/31 to 08/02.

ASSISTANT: Please wait for a moment.

USER: Ok. Connection limit should be 1.

ASSISTANT: Yes, there is flight available with all your requirements. Can I proceed the booking of the ticket?

USER: Sure you can proceed.

ASSISTANT: Ok. Yes, your flight is booked with Southwest airlines and the flight number is 1018.

USER: Thank you for your help.

ASSISTANT: Thank you for connecting us.