You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Joshua Jones.

ASSISTANT: How can I assist you?

USER: My business meeting has been cancelled, could you please help me with cancelling my recent reservation?

ASSISTANT: Ok, please wait.

USER: Sure, take your time.

ASSISTANT: Sorry, no reservation found on your name to cancel.

USER: That's ok, not an issue. Anyways, thank you for the information.

ASSISTANT: Most welcome.