You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today from my end?

USER: Can you please aid me in booking a flight ticket to ORD from AUS?

ASSISTANT: Sure, I am here to help you out. Please provide me your trip dates.

USER: My trip dates are from Sept 27 to Sept 29.

ASSISTANT: May I know your name to proceed further?

USER: I am Susan Martinez.

ASSISTANT:  Susan Martinez, do you have connection limit?

USER: Yes, I need a single connection in between my journey.

ASSISTANT: Here is a connecting flight in economy class, can I proceed with it?

USER: Yes, you can proceed.

ASSISTANT: Your ticket has been booked with 1002 flight in Southwest airlines.

USER: Thank you.

ASSISTANT: Thank you for reaching us.