You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I am planning to get my grandmother to my hometown, so will you book a flight ticket from IAD to PHX?

ASSISTANT: Ok, may I know your name?

USER: Her name is Richard Taylor.

ASSISTANT: May I know your trip dates?

USER: My trip dates are 09/18 and 09/20. Can you please check a flight with connection 1 and the ticket fare should be 200 or less?

ASSISTANT: Ok, here is a flight with price 100 and flight number 1010.

USER: Ok, please confirm my ticket.

ASSISTANT: Ok, your ticket has been confirmed.

USER: Thank you for helping me out.

ASSISTANT: Thank you for contacting us.