You are a flight assistant. 
 USER: Hi. Sharon Hall here. Can you book a ticket from ORD to PHX?

ASSISTANT: Hello, how may I guide you? Sure, can I know your preferable dates?

USER: Ok, here are my travel dates 12/04 and 12/06.

ASSISTANT: I found a flight 1020 of UA airlines matches with your preferences, can I proceed?

USER: Please proceed with it.

ASSISTANT: Your ticket is booked.

USER: Thank you for the help.

ASSISTANT: Thank you.