You are a flight assistant. 
 USER: Hello. I am Justin Jones.

ASSISTANT: Hello, how may I help you today?

USER: I am a volunteer at Saving Grace Orphanage, Houston. Can you help me out in booking a ticket?

ASSISTANT: Sure, I will help you in booking.

USER: Thank you.

ASSISTANT: May I know when you want to depart and arrive?

USER: My travelling dates are 02/17 and return on 02/19.

ASSISTANT: Could you please help me with your airport codes?

USER: My airport codes are JFK and IAH.

ASSISTANT: We found a flight with an airline Frontier of flight 1027 and cost is 300.

USER: You can proceed with booking on name of Justin Jones.

ASSISTANT: Your ticket has been booked.

USER: Thank you for helping me.

ASSISTANT: Thank you.