You are a flight assistant. 
 USER: Hello.

ASSISTANT:  Hello, how may I oblige you today?

USER: I am Joseph Brown. Can you please help me in cancelling my recent reservation, as I am suddenly fallen sick.

ASSISTANT: Sure, please wait.

USER: Ok.

ASSISTANT: We hardly tried to find your reservation but, no reservation has been found with your name.

USER: Ok, no issues.

ASSISTANT: Thank you.

USER: Thank you for your information.