You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. Do you need any help from my side?

USER: Can you please help me with booking a flight ticket from OAK to MSP?

ASSISTANT: Sure, may I know your travelling dates?

USER: My travel dates are from Jan 16 to Jan 18.

ASSISTANT: On whose name that I have to book the flight ticket?

USER: You can book this ticket  in the name of Carol Young.

ASSISTANT: Is there any connection preference?

USER: Yes, I need a flight with single connection.

ASSISTANT: Sorry, I am unable to find a single connection flight on your journey dates to book the ticket.

USER: Ok, no problem. Thank you for the information.

ASSISTANT: You are most welcome and have a nice day.