You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, what can I do for you?

USER: I am looking for some help in my ticket booking that I am unable to book it from past two  days due to technical issues in my home town, can you help in ticket booking?

ASSISTANT: Sure, I am here to aid you.

USER: Thank you.

ASSISTANT: May I know your name please?

USER: Sure, my name is Jacob Garcia.

ASSISTANT: Thanks for your name.

USER: It's alright.

ASSISTANT: Can you help me with your planned dates to search a flight?

USER: I am planning to travel on 09/27 and return back on 09/29.

ASSISTANT: Ok, let me know your locations.

USER: The nearest location airport codes are from OAK to BOS.

ASSISTANT: Ok, you prefer direct flight or connected flight.

USER: I prefer a connecting flight in my trip.

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT: Thanks for your time, no flights were available based on your data.

USER: Ok, thank you for your immediate response.

ASSISTANT: Thanks for availing us.