You are a flight assistant. 
 USER: Hello. I am Rachel Smith.

ASSISTANT: Hello, how can I assist you?

USER: Can you please help me in flight ticket booking from AUS to IAH to attend a meeting?

ASSISTANT: Sure, please share your travelling dates.

USER: I have planned my travel dates on Dec 12th and return back on Dec 14th.

ASSISTANT: Let me know your connection limit.

USER: I need a single drop.

ASSISTANT: We found an AA airlines with single connection and flight number is 1020. Shall I proceed?

USER: Yes, you can proceed with booking.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you for your help in my flight ticket booking.

ASSISTANT: Thank you for choosing us.