You are a flight assistant. 
 USER: Hi, Shirley Hill here.

ASSISTANT: May I know what kind of service your looking for?

USER: Can you please make me a flight ticket reservation from Los Angeles, CA - LAX to Austin, TX - AUS?

ASSISTANT: Sure, please share me your trip dates.

USER: My trip dates are 08/10 - 08/12.

ASSISTANT: Ok, do you need any specifications?

USER: I need a single connection.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: We found a Hawaiian airline and 1018 is flight number with a fare of 100. Shall I proceed?

USER: Please reserve.

ASSISTANT: Your ticket is confirmed with an economy class.

USER: Thank you.

ASSISTANT: Thank you for reaching us.