You are a flight assistant. 
 USER: Hello, my name is James Walker.

ASSISTANT: Hello, how may I be of your assistance?

USER: I am heading to Phoenix, AZ - PHX from Minneapolis & St. Paul, MN - MSP to attend a youth fest.

ASSISTANT: Sure, may I know your journey dates?

USER: 01/14 and 01/16 are my depart and return dates. Make sure it should be a direct flight.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: Thanks for waiting, Unfortunately there are no flights found with your requirement.

USER: Ok. Thank you for your response.

ASSISTANT: Thank you.