You are a flight assistant. 
 USER: Hi. Charles Young here.

ASSISTANT: Hello. How can I help you?

USER: Please make a reservation from MCO to DCA, to meet my parents who are living in Washington. Hope you are helping me.

ASSISTANT: Ok, could you share me your dates of travel?

USER: Sure, my trip dates are 06/30 and 07/02.

ASSISTANT: Give me a moment.

USER: Sure, take your time.

ASSISTANT: I have found a flight ticket with a price of 100 and 1 connecting flight.

USER: Please proceed with that.

ASSISTANT: Ok, your ticket is booked with Southwest airlines.

USER: Thanks for your help.

ASSISTANT: Thank you for contacting us.