You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How may I help you?

USER: I made a reservation earlier to participate in tournament. Due to health problem, I want to skip from team.

ASSISTANT: Ok.

USER: Can you please cancel my recent reservation?

ASSISTANT: Sure, I can assist you in cancellation. May I know your name?

USER: Kathleen White.

ASSISTANT: Ok, thanks for your name. But I did not find your name in the reservation list.

USER: No issue.

ASSISTANT: Thanks for approaching us, Have a great day.

USER: Thanks for your positive response.