You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Scott Adams.

ASSISTANT: How can I help you today?

USER: I would like to cancel my reservation as I am having semester exams, can you please help me out?

ASSISTANT: Sure,I am here to help you.

USER: Thank you.

ASSISTANT: Sorry, there is no reservation found on your name in our date base.

USER: Ok no problem, thank you for your services.

ASSISTANT: Thank you for approaching with us.