You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I serve you?

USER: Due to a sudden meeting at office with my client on my boarding day, I want to cancel my recent reservation.

ASSISTANT: Sure, may I know your good name.

USER: Can you help me with cancellation?

ASSISTANT: I will help you.

USER: Joseph Garcia is my name.

ASSISTANT: Please wait for a minute.

USER: Sure.

ASSISTANT: There is no reservation found with your name.

USER: Ok no issues. Thanks for your service.

ASSISTANT: Thanks for availing us.