You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: Can you please help me in flight ticket booking process from BOS to MSP?

ASSISTANT: Sure, I will help you. Please help me with your planned travelling dates.

USER: Thank you for your response, I want to take off on Oct 23 and book my return ticket also on Oct 25.

ASSISTANT: Please help me with your name.

USER: Sure, my name is Cynthia Clark.

ASSISTANT: Do you need a break in between your journey?

USER: I will prefer 1 break in between my journey.

ASSISTANT: Do you have any other preferences in your journey?

USER: No.

ASSISTANT: We have a connecting flight operated by Southwest Airlines with a fare of 200 only, shall I book the flight ticket?

USER: Please confirm this flight ticket for me.

ASSISTANT: I have booked your ticket in the flight-1020. It departs at 10:00 hours and arrives at 13:00 hours.

USER: Thank you for your help.

ASSISTANT: You are welcome. Thank you for reaching us. Have a great time.