You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: I am Mary Taylor. I am planning for a trip has been cancelled due to sudden changes in climate.So I would like to cancel my recent reservation. Could you please help me with cancellation?

ASSISTANT: Sure, please wait for a moment.

USER: Ok.

ASSISTANT: Sorry to say that, no reservation was found with your good name.

USER: Ok, not an issue.

ASSISTANT: Thank you for opting us.

USER: Thank you for your information.