You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, may I know your name please?

USER: Anthony Scott here.

ASSISTANT: Just give me a moment.

USER: Sure.

ASSISTANT: Unfortunately we did not find any reservation on your given name.

USER: Not a problem, thank you.

ASSISTANT: Thank you for reaching us.