You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?

ASSISTANT: Sure, may I ask you for your name?

USER: Thank you. Frank Walker here.

ASSISTANT: Give me a moment.

USER: Ok.

ASSISTANT: Frank Walker. I regret to inform that there is no reservation by your name.

USER: Not a big issue, anyhow thank you very much for checking the reservation status.

ASSISTANT: Thank you for reaching us.

USER: Thank you for the information.