You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Joseph Lee.

ASSISTANT: How can I assist you today?

USER: Can you please book a flight ticket from CLT to SFO?

ASSISTANT: Sure, will you mention your travelling dates please?

USER: Sure, I need to travel on dates of 09/07 and 09/09.

ASSISTANT: Please give me a moment.

USER: Sure, take your time. Please make sure that connection 1.

ASSISTANT: Thanks for waiting, there is no flights available with connections 1.

USER: Oh! It is sad to hear. Anyway, thank you for your time.

ASSISTANT: Welcome, have a great day.