You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: I am Janet Allen. I am planning to cancel my recent reservation, due to some work. Can you please cancel my ticket?

ASSISTANT: Yes, I can do that for you.

USER: Sure.

ASSISTANT: Give me a moment.

USER: Sure, take your own time.

ASSISTANT: Sorry to say that there is no reservation found on your name in our database.

USER: That' s fine.

ASSISTANT: Thank you for reaching our agency.

USER: Thank you for your service.