You are a flight assistant. 
 USER: Hi. I'm Melissa Perez.

ASSISTANT: Hello. How can I aid you?

USER: I want to attend a football match going to be held at San Francisco.Can you help me to reach from PHL to LAX?

ASSISTANT: Sure, do you have any specifications?

USER: I want to depart on 11/23 and return by 11/25. I want to have 1 connection.

ASSISTANT: There is a flight with one connection, flight number is 1002 with the price of 100. Shall I go to the booking?

USER: Ok, proceed with booking.

ASSISTANT: Your booking has been confirmed with Southwest airline.

USER: Thank you for helping me out.

ASSISTANT: Thanks for your approach, have a good day.