You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Eric Taylor.

ASSISTANT: Eric, how may I aid you?

USER: I want to cancel my reservation as my plan to go for an adventure trip got cancelled. Can you help me?

ASSISTANT: Sure, please give me a moment to check your ticket status.

USER: Sure, take your own time.

ASSISTANT: Sorry, no reservation is available by your name.

USER: That's Ok, thanks for your assistance.

ASSISTANT: Thank you for reaching us.