You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: I want to cancel my recent reservation as my engagement is postponed.

ASSISTANT: So sad to hear, please can you tell your good name?

USER: Myself Anthony Phillips.

ASSISTANT: Anthony Phillips, wait a moment please.

USER: Ok.

ASSISTANT: Sorry, there is no reservation found with the name Anthony Phillips.

USER: It's ok. Thank you.

ASSISTANT: Thank you for reaching us.