You are a flight assistant. 
 USER: Hello, myself Shirley Evans.

ASSISTANT: Hello, how can I help you?

USER: I would like to visit Billy Graham Library to study religious books, please book a ticket from IAH to CLT.

ASSISTANT: Sure, please provide me your journey dates.

USER: My journey dates are 12/06 and 12/08.

ASSISTANT: Please wait for a minute.

USER: Sure, take your time.

ASSISTANT: I found a flight in UA airlines with price 100. Can I book the ticket for you?

USER: Ok, please book my ticket.

ASSISTANT: Your ticket is confirmed and the flight number is 1023.

USER: Thank you for your help.

ASSISTANT: Thank you for contacting us, have a safe journey.