You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I help you?

USER: I am Carolyn Anderson. I want to change my reservation as my plan to meet my share holder is postponed. Can you help me with that?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Sorry, no reservation found on your given name.

USER: Ok, no issues. Thanks for the information.

ASSISTANT: Thank you for reaching us.