You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you at this moment?

USER: Please help me out in cancelling my recent reserved ticket.

ASSISTANT: Sure, I am here to help you with this.

USER: Ok.

ASSISTANT: Can you please provide your name to check your reservation status?

USER: Anna Robinson is my name.

ASSISTANT: Anna Robinson, I have found your reservation and cancelled it successfully.

USER: Thank you.

ASSISTANT: Thank you for utilising our service.