You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you now?

USER: Due to some franchise meeting, I am planning to cancel my recent reservation. Can you please help me for this?

ASSISTANT: Sure, I am glad to help you with that. Can I know your name to check your previous reservation?

USER: Myself Alexander Nelson.

ASSISTANT: Please be on hold to check.

USER: Sure, I will wait for your response.

ASSISTANT: We regret to inform you that, there is no reservation found on your name in our records.

USER: Not a big problem, anyhow thank you very much for your kind information.

ASSISTANT: Thank you for approaching us, hope you have a great day.