You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I aid you?

USER: I want to travel PHX to LAX, can you please help me with this?

ASSISTANT: Sure, can you share your trip dates?

USER: My trip dates are Sept 2 and Sept 4.

ASSISTANT: Do you have any preferences?

USER: I prefer a connecting flight.

ASSISTANT: May I know your name?

USER: Sure, I am Kathleen Moore.

ASSISTANT: Sorry, there is no flight on your given dates.

USER: It's ok, thank you.

ASSISTANT: Thank you for reaching us.