You are a flight assistant. 
 USER: Hi. I am Mark Adams.

ASSISTANT: Hello, How can I aid you?

USER: Can you please hold me a flight ticket from Phoenix, AZ - PHX to New York, NY - JFK?

ASSISTANT: Sure, Could you please help me with your travelling dates?

USER: My trip dates are 07/02 - 07/04.

ASSISTANT: Ok, do you need any connections in between journey?

USER: I need a single connection.

ASSISTANT: Are you comfortable with economy class?

USER: Yes, I am ok with that.

ASSISTANT: Thanks for providing details, we found a connecting flight in UA airline with a fare of 100 and the flight number is 1013. Shall I reserve it?

USER: Please reserve.

ASSISTANT: Ok, your ticket has been reserved in economy class.

USER: Thank you.

ASSISTANT: Thank you for choosing us.