You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I render you today?

USER: I am Donald Garcia.

ASSISTANT: Ok.

USER: I have to attend a music festival as a guest at New York, JFK.

ASSISTANT: Ok.

USER: Can you reserve me a ticket with direct flight?

ASSISTANT: Sure, I am perky to help you.

USER: Thank you.

ASSISTANT: May I have your travel dates?

USER: 01/30 is my depart date and 02/01 is my return date.

ASSISTANT: Ok. Where are you starting from?

USER: I would like to start from Charlotte, CLT.

ASSISTANT: What is your price limit to travel?

USER: 500 is my fare limit.

ASSISTANT: Ok. Thanks for sharing your details. Please wait for sometime.

USER: Sure.

ASSISTANT: Sorry to inform you that, we did not find direct flights to your locations.

USER: It's ok, thank you for the information.

ASSISTANT: Thanks for reaching us.