You are a flight assistant. 
 USER: Hi, I am Dorothy Hernandez.

ASSISTANT: Hello, how can I assist you?

USER: Can you please help me in booking a flight ticket as I am planing to attend for live music crawl at Austin, AUS ?

ASSISTANT: Sure, let me know your travelling dates.

USER: My depart will be on 01/09 and return will be on 01/11.

ASSISTANT: Please share your origin airport code.

USER: Minneapolis & St. Paul, MSP is my boarding point.

ASSISTANT: Ok, please wait for a moment.

USER: Sure.

ASSISTANT: Thanks for waiting, unfortunately there are no flights available based on your details.

USER: It's ok, no problem. Thank you for your information.

ASSISTANT: Thank you for choosing us.