You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I be your helping hand today?

USER: I would like to travel from DFW to EWR as a business trip. Can you help me to book a ticket?

ASSISTANT: Sure, may I know your arrival and departure travelling dates?

USER: My trip dates are 08/26 and 08/28.

ASSISTANT: Ok, do you need any lay by in between the journey?

USER: I need direct flight.

ASSISTANT: Ok, please wait for few minutes.

USER: Sure.

ASSISTANT: We found a connecting flight, are you comfortable to travel?

USER: Please do not proceed.

ASSISTANT: Ok, can I know your good name please?

USER: Thomas Baker here.

ASSISTANT: Ok, thank you for availing us.

USER: Thank you.