You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: I need to cancel my reservation as my project got ramp down. Can you help me out with this?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Can I know on which name the ticket has been reserved?

USER: It was done by the name Laura Evans.

ASSISTANT: Ok, please wait a minute.

USER: Sure.

ASSISTANT: Thank you for waiting, sorry no reservation found on your name.

USER: Ok fine, thanks for your response.

ASSISTANT: Thank you for opting us, have a good day.