You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I render you today?

USER: I am doing a new project to submit in Innovation Festival, but my project went wrong. So, I will not attend that event. Can you help me to cancel my reservation?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Can I have your good name to check your reservation?

USER: Sure, I am Emily Hall.

ASSISTANT:  Please wait for some time, I will check with your reservation status and revert to you.

USER: Sure.

ASSISTANT: Thank you for your time. We hardly tried to find your reservation but, no reservation has been found with your name.

USER: Oh! may be booking not done properly. Any how thanks for your response.

ASSISTANT: Thank you for reaching us. Have a good day.