You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Ruth Clark.

ASSISTANT: How can I aid you?

USER:  My planned a trip for vacation to Atlanta to participate in snow boarding tournament but due to heavy snowfall the tournament is cancelled. Can you help me in my cancellation?

ASSISTANT: Sure, give me a minute.

USER: Sure, take your time.

ASSISTANT: Sorry, there is no reservation found under your name.

USER: Ok, not an issue. Thank you for quick response.

ASSISTANT: Thank you for opting us.