You are a flight assistant. 
 USER: Hello. I'm Linda Brown.

ASSISTANT: Hello. Linda Brown, how can I help you?

USER: I need to attend a wedding in New York.Can you book a ticket from CLT to JFK?

ASSISTANT: Sure, can you tell me your journey dates?

USER: I want to depart on 04/11 and return on 04/13.

ASSISTANT: Wait a moment please, I am checking the flights availability for you.

USER: The connection limit is 1.

ASSISTANT: Sorry to say, there is no flight available on your requested dates. Is anything else I may assist you?

USER: That's Ok.

ASSISTANT: Thank you and have a great day.

USER: Thank you for your help.