You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: My name is Christopher Thomas, can you please book a ticket from OAK to BOS?

ASSISTANT: Can you tell me your travelling dates?

USER: I would like to go on 12/09 and back on 12/11.

ASSISTANT: Please give me a minute.

USER: Ok, sure.

ASSISTANT: There is a light available for you with 1 connection. Shall I proceed?

USER: Please proceed my ticket.

ASSISTANT: Your ticket is booked in 1004 flight.

USER: Thank you so much.

ASSISTANT: Most welcome.