You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello,. How can I server you today?

USER: Jason Wright here, due to an emergency I want to cancel my recent reservation. Can you please help me with it?

ASSISTANT: Ok. Sure, we are perky to help you in cancelling your ticket. Wait for a while.

USER: OK.

ASSISTANT: Thanks for your precious time. There is no reservation found with your name in our list. Thank you for picking us.

USER: Not an issue, thank you for your information.