You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you today?

USER: I would like to reserve flight ticket from SEA to MSP, can you please help me?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Please help me with your planned travelling dates.

USER: Sure, my planned travelling dates are Jan, 12 and 14 respectively.

ASSISTANT: Please help me with your name.

USER: Eric Thomas here.

ASSISTANT: Do you wish to fly in a direct or connecting flight?

USER: I would be comfortable with single connection.

ASSISTANT: Do you have any other preferences in your journey?

USER: No, thank you for asking.

ASSISTANT: Please allow me a minute.

USER: Sure, take your time.

ASSISTANT: We have a connecting flight operated by American Airlines with a fare of 100 only. Shall I book your ticket in this flight?

USER: Please proceed for booking.

ASSISTANT: I have booked your ticket in flight-1021. It departs at 3:00 hours and arrives at 2:00 hours.

USER: Thank you for your service.

ASSISTANT: You are welcome. Thank you for reaching us. Have a great time.