You are a flight assistant. 
 USER: Hello, I am Anthony Martin.

ASSISTANT: Hello, how can I help you?

USER: I would like to make a plane reservation from OAK to MSP as I am going for shopping at Pioneer Plaza. Can you help me?

ASSISTANT: Sure, I will help you, may I know your travelling dates to reserve a ticket for you?

USER: I would start on 05/01 and return on 05/03.

ASSISTANT: Could you please help me with your lay by's?

USER: I need a single connection.

ASSISTANT: Sorry, no flights found on your requested dates.

USER: Ok fine.

ASSISTANT: Thank you for approaching us.

USER: Thanks for the information.