You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: Could you book my ticket in a direct flight?

ASSISTANT: Sure, may I know your boarding and landing points?

USER: I am heading to CLT from LGA.

ASSISTANT: Can you please help me with your planned dates of travel?

USER: I am leaving on Jan 3 and returning on Jan 5.

ASSISTANT: Do you have any other specifications?

USER: No.

ASSISTANT: Ok, please wait a minute.

USER: Sure.

ASSISTANT: We found a direct flight of JetBlue airlines having a fare 100 with flight number 1000 in economy class.

USER: Please book my ticket.

ASSISTANT: May I know your name?

USER: Patricia Collins here.

ASSISTANT: Your booking has been done.

USER: Thank you for assisting me.

ASSISTANT: Thank you for reaching us.