You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, How can I help you?

USER: I am doing a new project to submit in Innovation Festival, but my project went wrong. So, I will not attend that event. Can you help me with cancelling my reservation?

ASSISTANT: Sure, May I know your name?

USER: My name is Jessica Carter.

ASSISTANT: Please wait a second.

USER: Ok.

ASSISTANT: Sorry, No reservation found on your name.

USER: No issue, thank you for the information.

ASSISTANT: Thank you for availing us.