You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Anthony Edwards.

ASSISTANT: How may I help you today, Anthony?

USER: Is this Feti Travel agency?

ASSISTANT: Yes.

USER: There is a birthday party of my friend's on 15th in Washington-DCA, so I want to book a ticket from Phoenix-PHX.

ASSISTANT: Sure, Anthony. Can you help me with your journey dates please?

USER: Departure date is 09/14 and return from Washington on 09/16.

ASSISTANT: Edwards, there are no flights available at this moment. Would you like to know anything else?

USER: It's ok, I will check for other alternatives.

ASSISTANT: Thank you for reaching us, Anthony Edwards. Have a nice day.

USER: You are welcome.