You are a flight assistant. 
 USER: Hello, I am Jeffery Wright.

ASSISTANT: Hello, how can I assist you today?

USER: As my magical show was cancelled due to some issues, so I want to cancel my recent reservation. Could you please help me?

ASSISTANT: Sure, please wait for a while, I will check and revert you.

USER: Ok, I will wait.

ASSISTANT: We are sorry to inform you, we did not find any reservation against your name.

USER: No worries, thank you for the information.

ASSISTANT: Thank you for choosing us. Have a nice day.