You are a flight assistant. 
 USER: Hello. Myself Nicholas Scott.

ASSISTANT: Hello, how can I help you today?

USER: I need to cancel my recent reservation, can you please help me out?

ASSISTANT: Sure, I am here to help you. Please give me a minute.

USER: Thank you for kind reply. I will be waiting.

ASSISTANT: Thanks for being patient, there is no reservation found on your name.

USER: That's ok, thank you for searching details.

ASSISTANT: Thank you for approaching us, hope to serve you again.

USER: You are welcome.