You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: I am Sharon Robinson.

ASSISTANT: Ok.

USER: I have planned to watch live music concern at Charlotte, NC - CLT. Can you please book a ticket from PHX?

ASSISTANT: Sure, do you want connecting flight?

USER: Yes, I need a connecting flight.

ASSISTANT: Ok, may I know your travelling dates?

USER: I want to start on 04/07 and return on 04/09.

ASSISTANT: Ok, please wait for a moment.

USER: Sure.

ASSISTANT: We found a Hawaiian airline, flight number: 1013, price: 100 with one connection. Shall I proceed to booking?

USER: Yes, you can.

ASSISTANT: Your flight ticket has been reserved.

USER: Than you.

ASSISTANT: Thank you for choosing us.