You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I guide you?

USER: I am Anthony Johnson. I heard that there is a threat of cyclone, so I want to cancel my reservation. Can you please help me with this?

ASSISTANT: Sure, hold on for a minute. I am sorry to inform you that there are no reservations on your name.

USER: No issues. Thank you for your time.

ASSISTANT: Thank you, have a good day.