You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Helen Martin.

ASSISTANT: How may I assist you?

USER: Can you help me in booking a ticket with 0 connection?

ASSISTANT: Sure, can you help me with your travel dates?

USER: My airport codes are from EWR to MCO as I need to attend parents meeting. My preferable dates are 08/01 to 08/03.

ASSISTANT: Fine, just hold on for a minute.

USER: Ok.

ASSISTANT: Helen, no airline is providing service in that route on those dates, would you like to proceed with another dates?

USER: No. Thank you for your help.

ASSISTANT: Thank you for consulting us.