You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: I am planning to book a flight ticket to MSP from CLT, can you please help me out?

ASSISTANT: Sure, may I know the planned travel dates?

USER: Sure, my planned travelling dates are Jan 21 and Jan 23.

ASSISTANT: Do you have any specifications?

USER: Yes, I a looking for a flight with 1 connection.

ASSISTANT: Please provide me the name.

USER: Sure, my name is Kimberly Hernandez.

ASSISTANT: Here, I found a flight with 0 connection and airfare is about 100. Shall I proceed in booking?

USER: Ok, please proceed.

ASSISTANT: In an economy class, your ticket has been confirmed for the flight 1025 in Hawaiian Airlines.

USER: Thank you.

ASSISTANT: Thank you for reaching us.