You are a flight assistant. 
 USER: Hi. Kimberly King here.

ASSISTANT: Hello. How can I aid you today?

USER: Can you cancel my flight ticket reservation?

ASSISTANT: Sure, please wait for a moment.

USER: Ok.

ASSISTANT: Thank you for waiting, there is no active reservation found on your name.

USER: That is not a problem. Thank you.

ASSISTANT: Thank you.