You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help for the day?

USER: Owing to an emergency I had to request for this cancellation. Can you please help me to cancel my recent reservation?

ASSISTANT: Sure, I am here to assist you. Can you please share your name?

USER: My name is Ashley Campbell.

ASSISTANT: Please wait for a while, I will get back to you.

USER: Sure.

ASSISTANT: No reservation is there earlier to proceed with cancellation.

USER: That's not a problem.

ASSISTANT: Thanks for availing us, Have a nice day.

USER: Thanks for your kind service.