You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Matthew Hall.

ASSISTANT: How can I aid you?

USER: I just want to cancel my reservation, because I would like to travel in The Queen Mary Ship to reach my destination. Can you help me?

ASSISTANT: Sure. Give me a minute.

USER: Sure.

ASSISTANT: Thanks for your time. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: That's Ok, thanks for your assistance.

ASSISTANT: Thank you for reaching us.