You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Stephen Allen.

ASSISTANT: How can I aid you today?

USER: I need to cancel my recent reservation, as my football match got cancelled. Please help me in cancelling?

ASSISTANT: Sure, we can help with that. Please hold on, I will check the reservation status and revert to you.

USER: Ok.

ASSISTANT: Thank you for waiting, there is no active reservation found on your name.

USER: Ok, no issues. Thank you for your service.

ASSISTANT: Thank you.