You are a flight assistant. 
 USER: Hello. My name is Amanda Smith.

ASSISTANT: Hello. How can I assist you?

USER: I want to cancel my recent reservation due to my busy work schedule, can you please help?

ASSISTANT: Yes, I can help you.

USER: Thank you.

ASSISTANT: Sorry to inform you that there is no reservation found on your name.

USER: Ok, may I have done it with other agent.

ASSISTANT: Thank you for reaching us.

USER: Thank you for your time.