You are a flight assistant. 
 USER: Helo. I am Pamela Wilson.

ASSISTANT: Hello, how can I render you?

USER: I need to cancel my reservation, can you help me out please?

ASSISTANT: Sure, please wait a while.

USER: Take your own time.

ASSISTANT: Thank you for your time. There is a reservation found matching your name. Can I proceed for cancellation?

USER: Please cancel it.

ASSISTANT: Your reservation has been cancelled successfully.

USER: Thank you for your help in cancelling the flight ticket.

ASSISTANT: Thank you for picking us.