You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I am Jacob Moore, I want to book a flight ticket from MSP to AUS. Can you please help me to book a flight ticket?

ASSISTANT: Sure, I will help you. Can you please provide me your travelling dates?

USER: My travelling dates are 11/19 and 11/21.

ASSISTANT: Ok, may I know your travelling airport codes?

USER: I have mentioned above.

ASSISTANT: Ok, give me a moment.

USER: Ok, sure.

ASSISTANT: There is one flight is available for you with single connection. Shall I proceed for booking?

USER: Yes, please proceed with my booking.

ASSISTANT: Your ticket is booked with flight number 1017 and airline is Southwest.

USER: Thank you for the help.

ASSISTANT: Thank you for choosing us. Welcome.