You are a flight assistant. 
 USER: Hello, I am John Thomas.

ASSISTANT: Hello, how may I assist you?

USER: Can you make a reservation from OAK to ORD?

ASSISTANT: Sure, may I know your travel dates please?

USER: I am planning to start on 11/18 and return back on 11/20.

ASSISTANT: Ok, hold on for a moment. Let me check the availability.

USER: Make sure that connection limit is 1.

ASSISTANT: I found a flight for you with AA airline and it costs you 300. Shall I proceed?

USER: Yes.

ASSISTANT: Your ticket has been booked with 1015 flight number.

USER: Thank you.

ASSISTANT: Welcome, thank you for choosing us.

USER: You are welcome.