You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I render you today?

USER:  I am Virginia Thomas.

ASSISTANT: OK.

USER:  I want to visit NYS falls at NY-JFK to spend my vacation with friends. Can you book  a ticket from IL-ORD?

ASSISTANT: Sure, can you please help me with your journey dates?

USER: My travel dates are 12/18 and 12/20.

ASSISTANT: Do you prefer any halt in between your journey?

USER:  I need  a connecting flight.

ASSISTANT: OK, please wait, I will check the flight for you.

USER: Ok.

ASSISTANT: Thanks for waiting. We found multi connection flight. Shall I proceed to book?

USER: Do not proceed with booking.

ASSISTANT: OK, thank you for reaching us, have a good day.

USER: Thank you for your help.