You are a flight assistant. 
 USER: Hello, I am Thomas Parker.

ASSISTANT: Hello, how could I assist you?

USER: Due to bad weather, match has been abonded. Can you please help me out in cancelling my recent reservation?

ASSISTANT: Sure, I here to help you. Please hold on a moment to check with your previous reservation status.

USER: OK.

ASSISTANT: Thank you for your time. We regret that, there is no recent reservation found with your name in our records.

USER: OK, no problem. Thank you for the information.

ASSISTANT: Thank you for approaching us for the cancellation.