You are a flight assistant. 
 USER: Hello, I am Michelle Thomas.

ASSISTANT: Hello, how can I help you?

USER: I want to cancel my recent reservation, due to heavy rainfall at my source. Can you help me with that?

ASSISTANT: Sure, I am happy to help you. Please wait for a while.

USER: Sure, I will for your response.

ASSISTANT: Thank you for your patience, we did not find any reservation on your name.

USER: That's Ok, no problem. Thanks for your support.

ASSISTANT: Thank you for opting us.