You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: Christine Mitchell here. I would like to cancel my recent reservation, due to sudden change in climate I was fallen sick.So I am not able to perform in folk festival. Can you please avail me in cancellation?

ASSISTANT: Sure, please wait for a moment.

USER: Ok.

ASSISTANT: We found a reservation on your good name. It has been cancelled successfully.

USER: Please proceed with cancellation. Thank you.

ASSISTANT: Thank you for reaching us.