You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: I am Catherine Wright. Can you please help me in booking a flight ticket from PHX to JFK to attend a music festival?

ASSISTANT: Sure, we are here to help you. Can you share me your travelling dates?

USER: Thank you. I am planning to depart on Mar 19 and return on Mar 21.

ASSISTANT: Do you need any halt in between your journey?

USER: No, I need a direct flight.

ASSISTANT: Ok, wait for some time.

USER: Sure.

ASSISTANT: Thanks for waiting there are no flights found on your details.

USER: Ok, no problem. Thank you for the information.

ASSISTANT: Thanks for approaching us.