You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I render you?

USER: I want to cancel my recent reservation, can you help me with that?

ASSISTANT: Sure, may I know your name?

USER: Ryan Carter here.

ASSISTANT: Ok, please wait a moment I will check your reservation status and get back to you.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: That's ok, no problem. Thank you.

ASSISTANT: Thank you for reaching us.