You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: I want to cancel my existing reservation, which is done recently. Can you please help me out?

ASSISTANT: Sure, we are here to help you.

USER: Thank you for considering my request.

ASSISTANT: May I know your good name please?

USER: Sure, myself Robert Jackson.

ASSISTANT: Please wait a minute.

USER: Sure, I will wait for your response.

ASSISTANT: Sorry, there is no reservation found on your name to cancel.

USER: Not a problem, anyway thank you for the information.

ASSISTANT: Thank you for availing us.

USER: Thank you for your service.