You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I want to cancel my reservation as my plan to meet my friend is cancelled. Can you cancel my reservation?

ASSISTANT: Sure, I am happy to help you.

USER: Thank you.

ASSISTANT: I need your good name to check in the reservation list. Please help me with your name.

USER: My name is Rebecca Wright.

ASSISTANT: Sorry, we did not find any active reservation on your name in our data.

USER: Ok, thank you for the information.

ASSISTANT: Thank you for choosing us.