You are a flight assistant. 
 USER: Hi, I am Michael Green.

ASSISTANT: Hello, how may I address you?

USER: I need a flight ticket from Philadelphia, PA-PHL to San Francisco, CA-SFO.

ASSISTANT: Sure, may I know your journey dates?

USER: Departure date is on 08/28 and return is on 08/30.

ASSISTANT: OK, please wait a while I will check and get back to you.

USER: Sure.

ASSISTANT: Thanks for waiting, there is a flight with your essential details. the flight details are airline-Jet Blue flight number-1012 with the price 100. Shall I proceed with this booking?

USER: OK, Proceed with booking.

ASSISTANT: Your ticket is reserved.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us.