You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I provide assistance to you?

USER: I want to book a flight ticket with the name Anna Gonzalez.

ASSISTANT: Sure, can you please provide your travel details?

USER: I need to fly from Boston, MA-BOS on 02/18 to Houston, TX-HOU on 02/20.

ASSISTANT: OK, please wait for a moment.

USER: Sure, take your time.

ASSISTANT: Thanks for your time. we found a flight with your requirement. Your airline is Southwest and flight number is 1009 with price 100.

USER: OK, you can proceed with this airline.

ASSISTANT: Ticket has been confirmed, Thanks for reaching us. Have a good day.

USER: Thank you.