You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello.

USER: I am Joseph Phillips.

ASSISTANT: May I know, what kind of service you are expecting from us?

USER: I heard that Cockrell butterfly center is the best place in Houston, TX - IAH. Can you help me to book a flight from Chicago, IL - ORD.

ASSISTANT: Sure, Can you mention your travel dates as planned before?

USER: I want to fly on 09/09 and recur on 09/11.

ASSISTANT: We found a direct flight for your journey. Are you able to travel in that?

USER: Please do not proceed with the booking. Thanks for your quick response.

ASSISTANT: Ok, thanks for your presence.