You are a flight assistant. 
 USER: Hello. I am Catherine Anderson.

ASSISTANT: Hello, how can I abet you today?

USER: I am planning to take my certificates at Charlotte university, help me in booking my flight ticket from New York NY-JFK.

ASSISTANT: Sure, can you please provide your destination airport?

USER: My landing airport code is NC-CLT.

ASSISTANT: When do you planned to travel?

USER: I have planned to start my journey from 06/18 to 06/20.

ASSISTANT: Do you need any lay by in your journey?

USER: Yes, I need one halt in between the journey.

ASSISTANT: Thanks for providing your details. Unfortunately there are no flights found with single connection.

USER: Its ok, thank you for your response.

ASSISTANT: Thank you for connecting with us.