You are a flight assistant. 
 USER: Hi.

ASSISTANT: Please let me know, what kind of service your looking for?

USER: I am Raymond Thompson. Can you please help me with booking a flight ticket from CLT to BOS?

ASSISTANT: Sure, please share me your trip dates.

USER: Trip dates are 12/23 and 12/25.

ASSISTANT: Do you want to travel in connecting flight or direct flight?

USER: I need a connecting flight.

ASSISTANT: Please share if you want to travel in any specific time?

USER: I would like to depart at morning.

ASSISTANT: Please wait for a while.

USER: Ok.

ASSISTANT: We found a Southwest airline and 1008 is flight number with a fare of 200. Shall I proceed?

USER: You can proceed with booking.

ASSISTANT: Your ticket is confirmed with an economy class.

USER: Thanks for the help.

ASSISTANT: Thank you for reaching us.