You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Barbara Williams.

ASSISTANT: How may I assist you now?

USER: I am a volunteer at Saving Grace Orphanage, Austin. Can you help me out in booking a ticket?

ASSISTANT: Sure, I would be happy to help you. Can I have your boarding point?

USER: My source is JFK.

ASSISTANT: Could you please let me know your planned journey dates?

USER: My trip dates are 02/22 to 02/24.

ASSISTANT: Where you have to land at?

USER: My landing airport code is AUS.

ASSISTANT: Please, wait a while, let me search a flight for you.

USER: Sure.

ASSISTANT: Thanks for waiting. Unfortunately, no flights are running on your journey locations due to abnormal weather conditions.

USER: No issue, thank you.

ASSISTANT: Thank you for reaching us.