You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: I am Jonathan Nelson. I would like to take a direct flight from PHL to OAK, can you help me over that?

ASSISTANT: Sure, may I know your planned travel dates?

USER: Ok, my journey dates are 09/25 and 09/27.

ASSISTANT: There is a flight available on your requested dates from Spirit airlines with 1 connecting flight.Shall I confirm your booking?

USER: I am looking for a direct flight, as I said before.

ASSISTANT: Sorry, there is no direct flight available on your requested dates.

USER: It's ok, no issues. Thanks for your information.

ASSISTANT: You are welcome.