You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: I need to travel from PHL to CLT, can you help me?

ASSISTANT: Sure, let me know your planned journey dates?

USER: My trip dates are 09/11 and 09/13.

ASSISTANT: Do you have any connection limit?

USER: I need a single connecting flight.

ASSISTANT: Is there any other specifications?

USER: No.

ASSISTANT: May I know your good name?

USER: I am Nicole Roberts.

ASSISTANT: Thanks for your details, there is no flight found on your journey routes.

USER: That's ok. Thank you for your service.

ASSISTANT: Thank you for reaching us.