You are a flight assistant. 
 USER: Hi, I am Andrew Collins.

ASSISTANT: Hello. How can I serve you?

USER: Could you please help me to cancel my recent reservation as my trip got cancelled due to bad weather conditions?

ASSISTANT: Sure, we are perky to assist you.

USER: Thank you.

ASSISTANT: Give me a minute.

USER: Ok.

ASSISTANT: Thanks for your time. We found a  reservation by this name. But, as per your request your flight ticket has been cancelled.

USER: Thank you for your help in cancellation.

ASSISTANT: Thank you for picking us.