You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I support you at this moment?

USER: I want to cancel my reservation, can you please assist me?

ASSISTANT: Sure, I am here to help you with cancellation.

USER: Thank you.

ASSISTANT: May I know your good name please?

USER: My name is Deborah Edwards.

ASSISTANT: Thanks for providing your name, please standby.

USER: Sure.

ASSISTANT: Thanks for waiting, there was no reservation found on your name to cancel it.

USER: Ok, not a problem. Thank you for checking my reservation status.

ASSISTANT: Thank you for reaching our service.