You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Jerry Robinson.

ASSISTANT: How can I help you?

USER: I want to change my existing reservation, due to some health issue. Can you please help me out?

ASSISTANT: I will help you to change your reservation.

USER: Thank you.

ASSISTANT: Please give me a moment.

USER: Sure, I will wait for your information.

ASSISTANT: Sorry, I didn't find any reservation on your name to change your reservation.

USER: That's ok, thank you for checking.

ASSISTANT: Welcome, have a nice day. Thank you for choosing us.