You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: I want to cancel my reservation, so please help me in the cancellation.

ASSISTANT: Sure, We are here to help you. May I know your name?

USER: Myself Emily White.

ASSISTANT: Give me a minute.

USER: Ok.

ASSISTANT: We didn't found any reservation by this name.

USER: Not an issue. Thank you.

ASSISTANT: Thank you for reaching us.