You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Anna Allen here.

ASSISTANT: How may I aid you?

USER: Please help me out in booking ticket from MSP to JFK.

ASSISTANT: Sure, may I know you travelling dates please?

USER: My trip dates are 05/16 and 05/18.

ASSISTANT: There is a connected flight in Delta airlines and price is 300. Can I proceed?

USER: Ok, confirm with it.

ASSISTANT: Ok, your ticket is booked with flight 1011.

USER: Thank you.

ASSISTANT: Thank you for contacting us.