You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: My name is Melissa Carter. I would like to travel from IAH to BOS, could you help me out?

ASSISTANT: Sure, may I know your planned travel dates please?

USER: My preferable dates are from 01/18 to 01/20.

ASSISTANT: There is a flight available on your requested dates from Delta airline with 1 connected flight.

USER: Please proceed with the booking.

ASSISTANT: Your ticket is booked with flight 1025.

USER: Thank you for your help.

ASSISTANT: Welcome.