You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: As I have fallen sick due to bad weather so I would like to cancel my recent reservation. Can you render me in cancelling the reservation?

ASSISTANT: I am here to help you with that. Meanwhile may I know your name?

USER: Sure, the previous ticket has been reserved on the name Laura Anderson.

ASSISTANT: Please wait.

USER: Sure, I will wait for your response.

ASSISTANT: Sorry, no reservation found on your name to cancel.

USER: That's ok, no problem. Thank you for the information.

ASSISTANT: Most welcome.