You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. Do you need any help from my side?

USER: Can you please help me to book a flight ticket from OAK to reach AUS?

ASSISTANT: Sure, I am oblige to assist you and can you please share your travel dates for finding the flight?

USER: Thank you. I am willing to travel on the dates of Jan 26 and Jan 28.

ASSISTANT: Are you ok with direct flight or connection flight?

USER: I need a connecting flight.

ASSISTANT: Is there any airline preference?

USER: No, thanks for asking.

ASSISTANT: Can I know your name for booking purpose?

USER: My name is Amy Wright.

ASSISTANT: Please wait for a moment.

USER: Ok, take your time.

ASSISTANT: Sorry, there is no flight obtained on your travel dates to book a flight ticket.

USER: It's ok, not an issue with that. Thank you for your time.

ASSISTANT: You are most welcome and thank you for reaching us.

USER: You are welcome.