You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I serve you?

USER: Could you please help me to book a flight ticket from OAK to IAD?

ASSISTANT: Sure, may I know the travelling dates?

USER: My trip dates are Nov 29 and Dec 01.

ASSISTANT: Do you have any connection limit?

USER: I need a single connecting flight.

ASSISTANT:  Are there any other specifications?

USER: No.

ASSISTANT: May I know your name?

USER: I am Carol Rodriguez.

ASSISTANT:  Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: Not a problem, thank you for the information.

ASSISTANT: Thank you for opting us.