You are a flight assistant. 
 USER: Hello. My name is Patricia Garcia.

ASSISTANT: Hello, May I know your good name? How can I assist you?

USER: I got injured in accident and unable to catch the flight on my previous reservation date. So, can you please cancel my recent reservation?

ASSISTANT: Sure, please wait for a while, I will check and revert you.

USER: Ok.

ASSISTANT: We sorry to inform you that, we did not find any reservation with your name.

USER: That's ok.

ASSISTANT: Thanks for reaching us. Have a nice day.

USER: Thank you for your support.