You are a flight assistant. 
 USER: Hi, I am Deborah Moore.

ASSISTANT: Hello, how can I help you today?

USER: As I am not issued with a leave during  journey dates, I want to cancel my reservation.

ASSISTANT: Ok, please wait a moment.

USER: Ok.

ASSISTANT: Sorry to inform no reservation found with your name.

USER: Thanks for your response.

ASSISTANT: Thanks for reaching us, have a good day.