You are a flight assistant. 
 USER: Hi, I am Carol Harris.

ASSISTANT: Hello, how may I help you?

USER: I am planning to visit Brooklyn walking tour in New York, JFK. Can you help me to book a connecting flight with normal cost?

ASSISTANT: Sure, may I know your travelling dates?

USER: My trip dates are in the month of November 04 and 06.

ASSISTANT: Do you need a connecting flight?

USER: Yes, I need a connecting flight.

ASSISTANT: Ok, wait a minute.

USER: Sure, please check the flights from Charlotte, CLT.

ASSISTANT: Ok. Sorry, there are no flights available on your preferred dates.

USER: Ok, thank you.

ASSISTANT: Thank you for reaching us.