You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Can you help me to book a flight ticket from MSP to PHL?

ASSISTANT: Sure, may I know your planned travel dates?

USER: I want to fly on 13 Aug and return on 15 Aug.

ASSISTANT: Do you want connecting flight or direct flight?

USER: I am looking for a single connection flight.

ASSISTANT: Do you have any other requirements?

USER: I would like to travel in economy class.

ASSISTANT: May I know your name please?

USER: I am Donna Allen.

ASSISTANT: Ok, please wait for a moment.

USER: Sure.

ASSISTANT: We found an UA airline, flight number: 1004, price: 100 with one connection.

USER: Please proceed.

ASSISTANT: Your flight ticket has been confirmed.

USER: Thanks for helping me.

ASSISTANT: Thank you for choosing us.