You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you?

USER: I would like to travel from CLT to MSP for business meeting, can you please help me to book the flight ticket?

ASSISTANT: Yes, may I know your travel dates please?

USER: I have to depart on 10/12 and return back on 10/14.

ASSISTANT: Thanks for your patience. I have found Delta airlines which flies with one connection.

USER: That's fine, you can book the ticket on the name of Betty Hill.

ASSISTANT: Sure. I have confirmed your flight ticket.

USER: Thank you very much for booking the ticket.

ASSISTANT: Thank you.