You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I provide assistance to you?

USER: My name is Anthony Harris. I would like to cancel my recent reservation. Can you help me?

ASSISTANT: Sure, I will help you with that. Please wait for a moment.

USER: Sure.

ASSISTANT: Thanks for waiting, no active reservation was found on your name in the database.

USER: No problem, thank you for the information.

ASSISTANT: Thank you for availing us.