You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I support you now?

USER:  As I am a scientist, I want to attend science festival with my students at Phoenix. Can you do the reservation?

ASSISTANT: Sure, please share me your planned journey dates?

USER: My travel dates are 07/31 and 08/02.

ASSISTANT: Do you need a connecting flight for your journey dates?

USER: Yes,  I need break in my journey.

ASSISTANT: Please share me your source and destination airport codes?

USER: My airport codes are EWR-PHX.

ASSISTANT: Please wait for a moment.

USER: Ok.

ASSISTANT: Thank you for waiting, Sorry there is no direct flight available on your journey data.

USER: No problem, Thank you.

ASSISTANT: May I know your good name?

USER: Ashley Hall here.

ASSISTANT: Thank you for reaching us, we hope see you again.