You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Ryan Scott.

ASSISTANT: How may I assist you today?

USER: I want to cancel my recent reservation. Can you be my helping hand in this?

ASSISTANT: Please give me a moment.

USER: Sure.

ASSISTANT: We found a reservation on your given name, shall I proceed for cancellation?

USER: Please proceed to cancel.

ASSISTANT: Your ticket has been cancelled.

USER: Thank you for your help.

ASSISTANT: Thank you for opting us.