You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: My name is Paul Carter.

ASSISTANT: Nice to meet you, Paul.

USER: I want to cancel my recent reservation due to my cricket match has been postponed.

ASSISTANT: Would you like me to do cancellation for you?

USER: Yes.

ASSISTANT: Ok. Please wait a minute.

USER: Sure.

ASSISTANT: Mr. Paul, your ticket is cancelled successful.

USER: Thanks for your help.