You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: I am planning to visit a Lady Bird Lake in Austin, so please book a flight ticket from PHX to AUS.

ASSISTANT: Sure, I will help you.  Please help me with your name.

USER: My name is James Carter.

ASSISTANT: Please help me with your planned travelling dates.

USER: I would like to fly on Dec 13, return on Dec 15.

ASSISTANT: Do you need a break in between your journey?

USER: I want a flight with one connection.

ASSISTANT: Do you have any other preferences in your journey?

USER: No.

ASSISTANT:  We have a connecting flight operated by American Airlines with a fare of 300 only. Shall I book the flight ticket?

USER: Ok, proceed to booking.

ASSISTANT: I have booked your ticket in flight-1020. It departs at 14:00 hours and arrives at 18:00 hours.

USER: Thank you.

ASSISTANT: You are welcome. Thank you for reaching us. Have a great time.