You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I serve you?

USER: I am Thomas Robinson. You have to serve me in flight ticket booking process from HOU to DEN, can you do that one for me?

ASSISTANT: Sure, can you share your travel dates please?

USER: Thank you and I want to fly on 11/07 and I will back after two days on 11/09.

ASSISTANT: Thanks for your patience. I have found southwest airlines which flies with one connection.

USER: That's good to hear, you can book the ticket.

ASSISTANT: Yes, I have confirmed your flight ticket with flight number 1002.

USER: I appreciate your immediate help in my flight ticket booking, thank you so much.

ASSISTANT: Thank you.

USER: Welcome.