You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello,. How shall I help you?

USER: I made a reservation earlier to attend a meeting. But it has been completed in Skype. So can you please cancel my recent reservation?

ASSISTANT: May I know your name?

USER: My name is Elizabeth Brown.

ASSISTANT: Ok. No reservation found for Elizabeth Brown.

USER: Ok, no problem.

ASSISTANT: Thanks.

USER: Thanks for your information.