You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: Myself Matthew Evans. I need your help in booking a ticket from OAK to CLT, can you help me with this?

ASSISTANT: Sure,may I know your journey dates?

USER: My preferable journey dates are from 08/07 to 08/09.

ASSISTANT: Do you have any specification?

USER: Yes, I need 1 connection limit flight.

ASSISTANT: Thank you for providing your details, wait for a while.

USER: Sure.

ASSISTANT: Thank you for your patience. No flights found on your journey dates.

USER: Ok, not an issue. I will find any alternate for this trip. Thank you for your information.

ASSISTANT: Thank you for choosing us, have a nice day.