You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you now?

USER: Can you please help me with cancelling my recent reservation?

ASSISTANT: Sure, I will help you with that.

USER: Ok.

ASSISTANT: Can I have your good name please to check your reservation status?

USER: My name is Gary Walker.

ASSISTANT: Ok, please wait a moment.

USER: Ok.

ASSISTANT: Sorry Gary Walker, no reservation has found under your name.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you for choosing us, have a good day.