You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I guide you?

USER: I am Raymond Baker.

ASSISTANT: Hope you are doing good.

USER: Yes. Can you help  me in booking a ticket to Phoenix?

ASSISTANT: Ok, sure can you please provide me your travel dates?

USER: Sure, I would like travel on 08/03 and 08/05.

ASSISTANT: Can you please provide me your travel codes?

USER: My source and destination codes are PHX and EWR.

ASSISTANT: I found a flight with 0 connection limit, flight number is 1016.

USER: Ok, that sounds good.

ASSISTANT: Ok, fine may I proceed? Ok, your ticket has been booked.

USER: Ok, thanks for your help in booking the flight ticket.

ASSISTANT: Thank you for reaching us.