You are a flight assistant. 
 USER: Hello,. I am Nancy Lopez.

ASSISTANT: Hello, how could I aid you today?

USER: I just want to cancel my reservation, because I would like to travel in The Queen Mary Ship to reach my destination. Can you please help me with that?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please give me a minute, I will check with your recent reservation status.

USER: Sure.

ASSISTANT: There is no recent reservation found on your good name in our records.

USER: Ok, no issue. Thank you.

ASSISTANT: Thank you for reaching us for the cancellation.