You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Benjamin Hill.

ASSISTANT: How can I aid you?

USER: I would like to book a flight ticket from IAH to CLT.

ASSISTANT: Sure, may I know your planned travel dates?

USER: Sure, my travelling dates 04/19 and 04/21.

ASSISTANT: Do you have any specifications?

USER: Yes, I need a halt in between the journey.

ASSISTANT: Here, I found a flight with 1 connection as per your request and airfare is about 100. Shall I proceed in booking with this flight?

USER: You can proceed with booking.

ASSISTANT: In an economy class, your ticket has been confirmed for the flight 1001 in Spirit airlines.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.