You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: Eric Harris here, I would like to travel from DCA to LAX. Can you please help me for that?

ASSISTANT: May I know your name please?

USER: Eric Harris here and  my travelling dates are 02/20 and 02/22.

ASSISTANT: Please wait a moment.

USER: Ok.

ASSISTANT: Thank you for your waiting, there is a flight for you with number 1009 in AA airline. Can I proceed?

USER: May I know the flight connection?

ASSISTANT: Sure, it has 1 connection.

USER: Ok, book a flight.

ASSISTANT: Ok, your ticket has been confirmed.

USER: Thank you.

ASSISTANT: Thank you for approaching us.