You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you?

USER: Can you please help me out in booking flight ticket from EWR to meet my uncle at ORD?

ASSISTANT: Sure, help me with the trip dates?

USER: My trip dates are Nov 16 and Nov 18.

ASSISTANT: May I know your name please?

USER: My name is Eric Evans.

ASSISTANT: Do you have any preferences to be met?

USER: I need a direct flight.

ASSISTANT:  Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: That's ok, thank you for the response.

ASSISTANT: Thank you for reaching us.