You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I aid you today?

USER: Can you please avail me a flight ticket from CLT to IAD?

ASSISTANT: sure, we are mirthful to assist you in booking. Can you please let me know if you have any connection preference?

USER: I need a single connection.

ASSISTANT: May I know your name please?

USER: Alexander Hernandez here.

ASSISTANT: When are you planning to make your journey possible?

USER: My trip dates are 02/10 - 02/12.

ASSISTANT: Would you like to avail any benefits for the comfort of your journey?

USER: No.

ASSISTANT: Let me check the availability of flights and revert to you.

USER: Sure.

ASSISTANT: There is an AA airline with flight number 1011 leaving from CLT on Feb 10th with 1 stop over in the midway and the estimate is 100.

USER: Please reserve.

ASSISTANT: Your flight booking is confirmed and ticket has been emailed.

USER: Thank you.

ASSISTANT: It's pleasure to serve you.