You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you for the day?

USER: Donna Walker here. Can you please reserve me a flight ticket from PHL to AUS?

ASSISTANT: Sure, I am here to help you. When you are willing to travel?

USER: Sure, my travel dates are from Nov 12 to Nov 14.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: We found 1020 Southwest airlines with single connection with price 100.

USER: Ok, please proceed with booking.

ASSISTANT: Your, booking has been confirmed.

USER: Thank you for booking.

ASSISTANT: Thank you for reaching us.