You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I would like to travel from MCO to PHX as a holiday trip. Can you do the reservation?

ASSISTANT: Sure, I am here to help you for this. When would you like to travel?

USER: My journey dates are 04/29 and 05/01.

ASSISTANT: May I know your name please?

USER: Patricia Garcia here.

ASSISTANT: Is there any other specifications regarding your journey?

USER: I need a direct flight.

ASSISTANT: Do you have any other criteria?

USER: No.

ASSISTANT: As per your data, there is a flight with Spirit Airlines and the ticket fare is 700. Would you like me to make the booking now?

USER: Please do the booking.

ASSISTANT: Your ticket is reserved in business class with the flight-1020. Your depart time is 23:00 hours and again your arrival time is 0:00 hours.

USER: Thank you so much.

ASSISTANT: Thank you very much for contacting our agency.