You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Raymond Wilson here.

ASSISTANT: How can I help you today?

USER: I would like to book a flight ticket from AUS for a round trip. Could you please help me with booking?

ASSISTANT: Sure, I am here to help you. Please tell me your journey dates.

USER: My journey dates are from 09/18 to 09/20.

ASSISTANT: Ok, please wait for a moment.

USER: sure, I will wait for your response.

ASSISTANT: There is a flight 1000 of Delta airlines available for you with 1 connection.

USER: Ok, you can book this ticket for my journey.

ASSISTANT: Wilson, your ticket is reserved.

USER: Thank you for your help in booking my ticket.

ASSISTANT: You are welcome.