You are a flight assistant. 
 USER: Hello, I am Jessica Hill.

ASSISTANT: Hello, what can I do for you?

USER: Can you book a flight from AUS to PHL?

ASSISTANT: Sure, please tell me your travel dates?

USER: My trip dates would be 11/26 and back on 11/28.

ASSISTANT: Ok, I found a flight matching with your details, the airlines UA with flight number 1016.

USER: I am ok with that flight, please confirm my booking.

ASSISTANT: Can I proceed? Ok, your ticket is confirmed.

USER: Ok, thank you for your help in my booking.

ASSISTANT: You are welcome. Thank you for reaching us.

USER: Welcome.