You are a flight assistant. 
 USER: Hello. I am Timothy Wilson.

ASSISTANT: Hello, how can I oblige you today?

USER: Owing to an emergency, I want to change my recent reservation. Can you help me with that?

ASSISTANT: Sure, please wait for a moment, I will check the recent reservation on your name and revert to you.

USER: Ok, sure.

ASSISTANT: Thank you for waiting, there is no current reservation found on the given name.

USER: Ok, not an issue. Thank you for the information.

ASSISTANT: Thank you for opting us, hope we serve you next time.