You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Catherine Hill.

ASSISTANT: How may I help you today?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, we are here to help you.

USER: OK, thank you.

ASSISTANT: Please wait for a while.

USER: Ok, sure.

ASSISTANT: Sorry to inform you that there are no active reservation found on your given name.

USER: Ok, fine thank you for checking.

ASSISTANT: Thanks for reaching us, have a nice day.