You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I want to cancel my recent reservation. Can you help me out?

ASSISTANT: How may I assist you? Sure, I am here to help you with your concern.

USER: Thank you.

ASSISTANT: Can I have your name please?

USER: Joshua Edwards.

ASSISTANT: Please hold on a moment.

USER: Ok, take your time.

ASSISTANT: Joshua Edwards, no reservation has been found on your name in our database.

USER: That's ok. Anyways, thank you.

ASSISTANT: Thank you for choosing us.