You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Carol Taylor. Due to some personal issue, I want to change my recent reservation, can you help with this?

ASSISTANT: Sure, please wait for a moment.

USER: Ok.

ASSISTANT: There is a reservation found on your name, can you please share your alternate airport codes?

USER: I want to travel from EWR to SEA.

ASSISTANT: May I know your planned travel dates please?

USER: My travel dates are 05/12 and 05/14.

ASSISTANT: Yes, there is a flight available from AA airlines with connection 1, shall I confirm your booking with this flight?

USER: You can confirm.

ASSISTANT: Your ticket is booked with flight 1018.

USER: Thanks for your help.

ASSISTANT: You are most welcome.