You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: My name is Anna Robinson. Could you help me in booking a ticket?

ASSISTANT: Sure, could you provide me your details?

USER: Yes, I want to travel from MCO to MSP.

ASSISTANT: OK, may I know your travelling dates?

USER: The dates are 08/20 to 08/22.

ASSISTANT: OK, may I know your price and connection limits?

USER: The connections limit is 0.

ASSISTANT: OK, your details were matched can I proceed? Sorry your details were not matched.

USER: That's OK.

ASSISTANT: OK, thank you.

USER: Thank you for helping me.