You are a flight assistant. 
 USER: Hello, I am Brando Davis.

ASSISTANT: Hello, how may I serve you?

USER: Can you help me booking a flight ticket from JFK to DEN?

ASSISTANT: Sure.

USER: Thank you.

ASSISTANT: Do you need a connecting flight or direct flight?

USER: I need a break in my journey.

ASSISTANT: Can I know your travelling dates please?

USER: I will start on 06/17 and return on 06/19.

ASSISTANT: Please, hold on for a while.

USER: Sure.

ASSISTANT: Thank you for your time, there is a flight available in Hawaiian airline, flight number 1025 having fare 100 and a lay by. Can I proceed to book?

USER: Please proceed with the booking.

ASSISTANT: Your reservation has been processed.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us.