You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, what kind of help you are looking from us?

USER: Melissa Clark here. I made a reservation earlier to go for a trip with my friends, due to important meeting with my share holders I want to cancel my recent reservation?

ASSISTANT: Sure, I will help you with that Clark.

USER: Thank you for your positive response.

ASSISTANT: Please wait for sometime to check the active reservation status with your name.

USER: I will wait.

ASSISTANT: I regret to say this Clark, there are no active reservations with your name to cancel Clark.

USER: Ok, no issues. Thank you for your information.

ASSISTANT: You are welcome, thank you for reaching out here. Hope you have a nice day ahead.