You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello.

USER: I want to cancel my recent reservation as my sister gave a birth to baby girl.

ASSISTANT: Sure, I will help you.

USER: Would you help me out in cancelling my ticket? Thank you.

ASSISTANT: Can I know your name?

USER: I am Sandra Edwards.

ASSISTANT: Give me a minute.

USER: Sure.

ASSISTANT: Thanks for being waiting.

USER: Ok.

ASSISTANT: We didnt found any reservation by this name.

USER: Thank you for quick response.

ASSISTANT: Thank you.