You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Ryan Walker.

ASSISTANT: How can I help you?

USER: My cricket match got cancelled, can you help me to cancel my reservation?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Please wait a while.

USER: Sure.

ASSISTANT: There is a reservation found on your name in our database, as per your request the reservation is cancelled.

USER: Thank you for your help.

ASSISTANT: Thank you for opting us.