You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself George Campbell.

ASSISTANT: How can I help you today?

USER: I would like to cancel my recent reservation due to some health issues, will you help me with that?

ASSISTANT: Sure, I will help you with that. Please hold on for a moment.

USER: Ok, I will wait for your response.

ASSISTANT: Sorry George, I have not found any reservation by your name in our database.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: It's my pleasure, have a nice day.