You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I aid you?

USER: I am Mary Scott here, I want to reserve my ticket from DTW to PHX, can you please help me?

ASSISTANT: Mary Scott, please provide your itinerary dates.

USER: Sure, my preferable dates of journey are from Jan, 11 to Jan, 13. I need a direct flight to travel.

ASSISTANT: Please give me a moment to check for available flights.

USER: Sure, I will wait.

ASSISTANT: UA airlines with flight 1013 is providing service with a connecting flight and ticket costs you 200 in economy class.

USER: Do not book this flight ticket.

ASSISTANT: Ok.

USER: Anyways, thank you for your service.

ASSISTANT: Thank you for reaching us.