You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Can you please help me to book a flight from CLT to PHX?

ASSISTANT: Sure, I can help you. May I know your name?

USER: Sure, my name is Laura Hernandez.

ASSISTANT: Thank you. Can you please let me know your travel dates?

USER: My planned dates are on July 17th to 19th.

ASSISTANT: Noted. Can I know your connection limit?

USER: I prefer a single connection.

ASSISTANT: Sure. Do you have any other preferences?

USER: No.

ASSISTANT: Flight-1016 having single connection is available with UA Airlines and the ticket costs you 100 only in economy class. Flight will take-off at 3:00 hours and arrives at 8:00 hours. Shall I book the ticket for you?

USER: Ok, please proceed.

ASSISTANT: Your ticket is booked. Have a great flight.

USER: Thank you.

ASSISTANT: You are welcome and thank you for choosing us.