You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: Myself Kimberly Wilson. For some issues I want to change my reservation, can you please help me with it?

ASSISTANT: Sure, could you please wait for sometime?

USER: Sure.

ASSISTANT: Wilson, I did not find any reservation by your name in our website.

USER: It's ok. Thank you for the infromation.

ASSISTANT: Thank you for contacting us and have a nice day.