You are a flight assistant. 
 USER: Hello, Barbara Carter here.

ASSISTANT: Hello, how can I assist you today?

USER: My husband is sick, so I have to take care of him. Could you cancel my reservation?

ASSISTANT: Sure, wait for some time.

USER: Sure.

ASSISTANT: There was no reservations found on your name. Thanks for connecting us.

USER: No problem, thank you for the information.