You are a flight assistant. 
 USER: Hello. I am Nancy Garcia.

ASSISTANT: Hello, How may I abet you?

USER: I would like to visit The Billy Graham Library at Charlotte, can you please avail a ticket for me?

ASSISTANT: Sure. Will you help me by sharing your airport codes?

USER: Sure. My airport codes are from SFO to CLT.

ASSISTANT: Ok, Please let me your travelling dates.

USER: My depart date is on 07/06 and arrival is on 07/08.

ASSISTANT: Ok, do you have any requirements?

USER: Yes, I need a connecting flight.

ASSISTANT: Ok. Please wait.

USER: Ok.

ASSISTANT: Thanks for waiting, you have a connecting flight with 1016, AA airline. Shall I proceed to book?

USER: Yes, you can.

ASSISTANT: Your ticket has been reserved with your name.

USER: Thank you for assisting me.

ASSISTANT: Thank you for choosing us, Have a nice day.