You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you today?

USER: Kevin Parker here. I would like to cancel my recent reservation, can you please help me out?

ASSISTANT: Ok, please wait a moment I will revert you back with the status of your reservation.

USER: Sure.

ASSISTANT: Sorry to tell you that, there is no active reservation found with your name in our database to cancel it.

USER: That's ok, no problem. Thank you for checking out.

ASSISTANT: Thanks for reaching us, have a nice day.