You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I'm Susan Evans. I am planning to attend business meeting at OAK, can you please help me with booking a flight ticket from ORD?

ASSISTANT: Sure, I will help you. Can you please provide me your travelling dates?

USER: Sure, I would like to take off on 12/29 and return back on 12/31.

ASSISTANT: Ok, give me a moment.

USER: Ok, but please make sure that the connection limit is 1.

ASSISTANT: Yes, I found a flight for you with single connection. Shall I proceed for booking?

USER: Yes, please proceed with the booking.

ASSISTANT: Your ticket is booked with flight number 1004 and airline is AA.

USER: I appreciate your help, thank you.

ASSISTANT: Welcome. Thank you for choosing us.

USER: You are welcome.