You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I want to cancel my recent reservation, due to some health issue. Can you help me?

ASSISTANT: Let me know your name.

USER: Sure, I am Janet Edwards.

ASSISTANT: Let me check the reservation status.

USER: Sure.

ASSISTANT: Sorry, no reservation found by your name.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: Thanks.