You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I am planning to attend grand mother memorial service at MN-MSP, so I need to book a flight ticket. Can you please help me with single connection flight?

ASSISTANT: Sure, can you please help me with your journey dates?

USER: My journey dates are from 12/15 to 12/17.

ASSISTANT: May I know your origin point?

USER: My origin point is Seattle, WA-SEA.

ASSISTANT: Thank you for your details. Sorry, we found a direct flight based on your given details.

USER: That's not a problem. Thank you.

ASSISTANT: May I know your name?

USER: My name is James Lee.

ASSISTANT: Thank you for reaching us.