You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you for today?

USER: I am Raymond Collins. I would like to book a ticket from OAK to JFK, can you please help me out?

ASSISTANT: I am here to help you about that. Can you please provide your planned dates of journey/.

USER: I am travelling on these dates 12/30 and 01/02. Make sure my connection limit is 0.

ASSISTANT: Sorry Collins, there are no flights which can travel your region.

USER: Ok no problem, thank you for your services.

ASSISTANT: Most welcome, thank you for reaching out here.