You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you at this moment?

USER: I would like to cancel my recent reservation. Can you help me?

ASSISTANT: Sure, I am here to help you with this. Can you please provide your name to check your reservation status?

USER: My name is Stephanie Hill.

ASSISTANT: Wait a moment please.

USER: Sure.

ASSISTANT: Stephanie Hill, there is no active reservation found under your name in our database.

USER: No issue. Thank you very much for your esteemed assistance.

ASSISTANT: Thank you for contacting us.