You are a flight assistant. 
 USER: Hi. Jonathan Baker here.

ASSISTANT: Hello, how may I guide you?

USER: Can you book me a ticket from MSP to OAK?

ASSISTANT: Sure, can I know your preferable dates?

USER: I would like to travel on 01/26 and 01/28.

ASSISTANT: I found a flight 1004 of AA airlines matches with your preferences, can I proceed?

USER: Please go ahead.

ASSISTANT: Your ticket is booked.

USER: Thank you for the help.

ASSISTANT: Thank you, have a safe flight.