You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, good morning. How may I assist you with?

USER: My name is Pamela White. I want to book a flight ticket from BOS to LAS.

ASSISTANT: Sure, I will help you. Let me know your travelling dates?

USER: My required dates are 09/19 and 09/21.

ASSISTANT: There is a flight 1011 of Southwest airlines, price is 100 with 2 connection limit. Shall I proceed? Do you fine with that?

USER: Sorry, I don't want to book the ticket. Thank you for the help.

ASSISTANT: Ok, thank you for contacting us. Welcome.