You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. In which way I can aid you today?

USER: I would like to cancel my reservation which I have done to spend free time with my family but suddenly leaves got cancelled so please help me with that.

ASSISTANT: Sure, I can help you with that.

USER: Thank you.

ASSISTANT: May I know your name for checking your previous reservation status?

USER: Sure, myself Amy Clark.

ASSISTANT: Ok, please wait a moment.

USER: Sure, take your time.

ASSISTANT: There is no previous reservation available on your name Amy Clark.

USER: It's ok fine, no issues. Anyway, thank you for your time.

ASSISTANT: Thank you for contacting us, have a good day Amy Clark.

USER: Welcome.