You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I am Kenneth Adams. I want to book a ticket from DTW to IAD, as there is a music concert. Can you please help me with that?

ASSISTANT: Yes, please provide the departure and arrival dates?

USER: I prefer to travel on 02/12 and 02/14.

ASSISTANT: There is a flight 1005 of Hawaiian airlines is available for you. Shall I proceed?

USER: Please make sure that the connection is 1.

ASSISTANT: Yes, the connection is 1.

USER: Ok, please book the ticket.

ASSISTANT: Ok, your ticket is booked.

USER: Thank you for the help.

ASSISTANT: Thank you for reaching us.