You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you at this moment?

USER: I am Daniel White. Can you please book a flight ticket from SFO to ORD?

ASSISTANT: Sure, I will help you. Please send your travelling dates.

USER: Thank you. I need to travel on dates of 08/16 and 08/18.

ASSISTANT: Noted. Please wait for a moment.

USER: Sure, take your time.

ASSISTANT: There is a direct flight available with UA airline, shall I book it? I am ready give you discount of 20%.

USER: No, I am not interested. I need connection 1 so once again check and inform me as early as possible. I can not afford much money so give me 50% discount too.

ASSISTANT: I am sorry, I will be not able to give you less than 200.

USER: Oh! It is sad to hear. I need to go for another agency this time. Anyway, thank you for your time.

ASSISTANT: Sorry for the inconvenience caused to you. You can try from any other agency this time, we will take care this no happens next time. Thank you for reaching us.