You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Benjamin Carter.

ASSISTANT: How can I aid you at this moment?

USER: Can you help me in cancelling my recent reservation, as there is an emergency at my home?

ASSISTANT: Sure, I can help you with that. Please hold on a moment, I will check your reservation status.

USER: Sure.

ASSISTANT: There is no reservation found in your name Benjamin Carter.

USER: That's ok, thank you.

ASSISTANT: You are welcome.