You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Amanda King. Can you find a direct flight for me from SFO to PHX?

ASSISTANT: Sure, may I know your travelling dates?

USER: Sure, my trip dates are 09/22 and 09/24.

ASSISTANT: Please wait for a moment.

USER: Sure, take your time.

ASSISTANT: Sorry to say, no reservation found on your name. Thank you for reaching us, have a nice day.

USER: It's ok, thanks for your information.