You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Amy Parker here.

ASSISTANT: Amy, how can I assist you today?

USER: Reserve a flight ticket for me that is from OAK to IAD.

ASSISTANT: Ok, can you please let me know your trip dates?

USER: I want to visit the white house in Washington on 03/07 and I will start my journey on 03/05.

ASSISTANT: Amy, please wait for a moment. I will get back to you.

USER: Ok.

ASSISTANT: There is a flight available in Southwest airlines with 1 connection. Shall I book the ticket?

USER: Sure, you can book the flight ticket.

ASSISTANT: Your ticket is booked with the flight-1021 in business class.

USER: Thanks for booking my flight.

ASSISTANT: Thank you for choosing us.