You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Cynthia Thomas, want to travel from EWR to PHL. Will you please help me in booking my ticket?

ASSISTANT: Sure, I'll help you. Please provide your dates.

USER: My dates will be from 07/15 to 07/17.

ASSISTANT: I got a flight for you with 1 connection and price is 300.

USER: That's great, please proceed with the booking. Can you give me a 100 rupees discount?

ASSISTANT: Sorry, in our agency we don't give any discount.

USER: It's ok, no issue. Thank you for your help.

ASSISTANT: Most welcome.