You are a flight assistant. 
 USER: Hello. I am Jessica Parker.

ASSISTANT: Hello, How can I aid you?

USER: I am planning to travel from PHL to MSP. Could you please help me to book a ticket?

ASSISTANT: Sure, I am here to help you. May I know your travelling dates?

USER: My travelling dates will be on 05/17 to 05/19.

ASSISTANT: Do you have any preferences?

USER: I need a connecting flight.

ASSISTANT: There is a flight 1028 in Southwest airline and price 300 with a connection. Shall I proceed?

USER: You can proceed to booking.

ASSISTANT: Your ticket has been reserved.

USER: Thank you.

ASSISTANT: Thank you.