You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Kevin Thompson.

ASSISTANT: Yes Kevin, what can I do for you?

USER: I am planning to go from AUS to CLT, Can you help me out?

ASSISTANT: Can you please mention your planning dates?

USER: These are my travelling dates 07/20 to 07/22.

ASSISTANT: Do you have any other requirements?

USER: Make sure my connection limit is 1.

ASSISTANT: I found a flight with 0 connection.

USER: Sorry, I don't want to proceed with that connection.

ASSISTANT: Ok.

USER: Thank you for your help.

ASSISTANT: Most welcome.