You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you today?

USER: I am Joseph Allen.

ASSISTANT: Nice meeting you Joseph.

USER: I am planning to attend a music event at CLT. Can you please help me out?

ASSISTANT: Sure, I am glad to help you. Can you please provide your preferable travelling dates?

USER: I would like to travel on 12/18 and return back on 12/20.

ASSISTANT: Ok, may I know your origin airport code to proceed further?

USER: My source code is PHX.

ASSISTANT: Please wait a moment to check the flights.

USER: Sure.

ASSISTANT: Based on your information, I have found flight with 1 connection with the fare of 100. Is it ok for you?

USER: Yes, you can book it.

ASSISTANT: Ok, your ticket has been confirmed in flight number 1022 and airline is AA.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us, have a great journey.