You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: Carolyn Turner here. Me and my friends have planned some hangout trip, but suddenly trip got extended due to heavy rains, so could you please help me to change my reservation to another date?

ASSISTANT: Sure, please allow me a minute.

USER: Sure, take your time.

ASSISTANT: Sorry, no reservation found with your name.

USER: Oh, not an issue, I will again book it. Anyways, thank you for the information.

ASSISTANT: Thank you.