You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I serve you today?

USER: Please book a flight ticket from MSP to LAX?

ASSISTANT: Sure, may I know your name please?

USER: I am Nancy Johnson.

ASSISTANT: Can you please share on what dates you have planned to travel?

USER: My journey dates are Aug 04 and Aug 06.

ASSISTANT: Do you have any other specifications?

USER: I need a connecting flight.

ASSISTANT: We are glad to inform you that there is a flight available with an airline Southwest of flight 1003 in an economy class with lay by. Shall I proceed?

USER: Go ahead.

ASSISTANT: Your flight ticket has been booked.

USER: Thank you for your help.

ASSISTANT: Thank you.