You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Cynthia Lewis.

ASSISTANT: How may I assist you Lewis?

USER: I have to attend a summit in New York, can you please book a flight ticket for me?

ASSISTANT: Definitely, I will help you with that.

USER: Thanks.

ASSISTANT: Could you please provide your preferable dates that you want to travel?

USER: I want to departure on 11/05 and please book my return ticket also on 11/07.

ASSISTANT: Ok, may I know your origin and destination airport codes to proceed further?

USER: I would like to take off from CLT airport and destination airport is LGA.

ASSISTANT: Please wait a moment to check the flights availability.

USER: Ok.

ASSISTANT: Based on your information, I have found a flight with 2 connections. Is it ok for you?

USER: But I want 1 connection limit. Can you please recheck is there any flight available with 1 connection limit?

ASSISTANT: Sure, please hold on to check.

USER: Ok.

ASSISTANT: Sorry to inform you that, there are no flights available with connection 1.

USER: It's ok no problem, I will go with another airline.

ASSISTANT: Sorry for the inconvenience.

USER: It's ok. Thank you for your information.

ASSISTANT: Thank you for reaching us, have a great day.