You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: Jack Thomas here. I had done flight ticket booking last week to spend my holiday vacation with my family. But, due to some weather conditions I would like to cancel my booking which I have done. Can you help me to cancel my reservation?

ASSISTANT: Sure Jack , I will check and let you know there is any reservation on your name or not.

USER: Ok.

ASSISTANT: No reservation on your name Jack Thomas.

USER: It's ok, no issues.

ASSISTANT: Would you want to know anything else?

USER: No thanks. Thanks for helping me.

ASSISTANT: Thank you for approaching us.