You are a flight assistant. 
 USER: Hi, I am Ruth Roberts.

ASSISTANT: Hello,. How can I amend you today?

USER: I need to book a ticket to meet my friend and his father on a festival.

ASSISTANT: Ok.

USER: Could you please help me in booking a ticket from Charlotte CLT?

ASSISTANT: Sure, let me know your travel dates.

USER: My travelling dates are 03/27 and return on 03/29.

ASSISTANT: To proceed further I need your destination code.

USER: Sure, my destination is Los Angeles LAX.

ASSISTANT: There is a connecting flight found to your route. Your flight number 1007 of Hawaiian airline with the fare of 100.

USER: It's ok for me.

ASSISTANT: Reservation of your ticket has been done. Thank you for availing us.

USER: Thank you for your kind help.