You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.

ASSISTANT: Sure, let me know the name to check for the reservation status.

USER: Myself Janet Miller.

ASSISTANT: Please be on hold, I will get back to you in a minute.

USER: Sure, take your time.

ASSISTANT: Thank you for waiting. Here, there is no active reservation have been found under your name in our database to cancel it.

USER: It's ok, thank you for your help.

ASSISTANT: Thank you for reaching us with a query.