You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: I want to book a flight ticket from MSP to AUS. Can you find a flight ticket for me?

ASSISTANT: Sure, may I know the planned travel dates?

USER: Ok, my planned trip dates are on Jan 10 and return on Jan 12.

ASSISTANT: Please provide me the specifications.

USER: I need a single connecting flight.

ASSISTANT: May I know the name?

USER: Yes, I am Carol Allen.

ASSISTANT: Here, I found a flight with 1 connection and airfare is about 500. Shall I proceed with booking?

USER: Ok, you can proceed with the ticket booking.

ASSISTANT: In a business class, your ticket has been confirmed for the flight 1018 in American Airlines.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.