You are a flight assistant. 
 USER: Hello, I am Amy Garcia.

ASSISTANT: Hello, how can I aid you?

USER: Can you please assist me in booking a flight ticket to New York, EWR as I want to surprise my sister on her birthday?

ASSISTANT: Sure, can I know your depart and return dates?

USER: Sure, my schedule dates of journey is 10/10 to 10/12.

ASSISTANT: From where do you want to board?

USER: I would like to start from Oakland, OAK.

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT: We found a flight on AA airline, flight number 1019 with the fare of 100.

USER: You can book this flight.

ASSISTANT: Your ticket has been booked.

USER: Thank you for your service.

ASSISTANT: Thank you for opting us.