You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. What can I do for you today?

USER: My name is Sharon Edwards and I want to cancel my recent reservation. Can you please help?

ASSISTANT: Sure, please wait for few minutes.

USER: Ok, take your time.

ASSISTANT: There is no recent reservation found on your name in our records. Thank you for reaching us.

USER: Ok, thank you for the information.