You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I serve you at this moment?

USER: Can you please help me to book a flight from EWR to MCO?

ASSISTANT: Sure, do you need any lay by in between the journey?

USER: I am find with a connecting flight.

ASSISTANT: Can I know your travelling dates?

USER: I will travel on Jan 16th and 18th.

ASSISTANT: Ok, may I know your good name please?

USER: My name is Raymond Harris.

ASSISTANT: Do you have nay other specifications?

USER: I don't have any other preference.

ASSISTANT: We found a Southwest airline with fare of 200 and a break in between the journey.

USER: Please proceed with it.

ASSISTANT: Your ticket has been confirmed with flight number 1009.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.