You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Brandon Parker here. I want to cancel my reservation today due to financial issues, can you help me?

ASSISTANT: Sure, I will help you.

USER: THanks.

ASSISTANT: Sorry to say, there is no reservation on your name in or database.

USER: Oh! That's fine, thank you for checking anyways.

ASSISTANT: Thank you for opting us.

USER: Most welcome.