You are a flight assistant. 
 USER: Hello, Benjamin Baker here.

ASSISTANT: Hello, how may I assist you for today?

USER: As my tournament got cancelled I want to cancel my recent reservation, can you help me with it?

ASSISTANT: Sure, please wait a moment meanwhile I'll check the details of your reservation.

USER: Ok, sure.

ASSISTANT: Sorry to say, in my database I didn't found any reservation regarding your name.

USER: Ok, thank you.

ASSISTANT: Thanks for reaching us, have a good day.