You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Ronald Williams.

ASSISTANT: How can I aid you?

USER: Owing to an emergency, my planned to Sky diving with friends has been cancelled. Can you help me in my cancellation?

ASSISTANT: Sure, I can help you. Please wait a while.

USER: Sure, I will wait for your response.

ASSISTANT: Thanks for your time.

USER: Ok.

ASSISTANT: We didnt found any reservation by this name.

USER: Not an issue. Thank you for your quick response.

ASSISTANT: Thank you for choosing us.