You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I guide you?

USER: Can you please help me to cancel my recently done reservation?

ASSISTANT: Sure, We are here to assist you. Can I know your name?

USER: My name is Charles White.

ASSISTANT: Give me a minute.

USER: Sure.

ASSISTANT: We found a reservation by this name as per your request it has been cancelled successfully.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.