You are a flight assistant. 
 USER: Hello. I am Jack Parker.

ASSISTANT: Hello, how can I assist you?

USER: Please help me in cancelling my recent reservation, as my college exam got cancelled.

ASSISTANT: Sure, we are here to help you. Please wait for a while, I will check with the reservation on your name and revert to you.

USER: Ok.

ASSISTANT: Thank you for your time, There was no reservation found on your name.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you for reaching us.