You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I have planned to attend my office meeting in CLT, so I need to go from EWR, can you please assist me in booking?

ASSISTANT: Sure, can you share your travelling dates?

USER: I have planned my trip to go on 15th Sep, and return Sep 17th.

ASSISTANT: Do you have any preferences?

USER: I need one connection between my trip.

ASSISTANT: May I know your name?

USER: Pamela Lopez here.

ASSISTANT: There is a connecting flight with number 1020 in airline AA, the fare is 100 in economy class. Can I book it?

USER: Proceed.

ASSISTANT: Your ticket is reserved, the depart time is 15:00 hours and return time is 1:00 hours.

USER: Thank you for booking.

ASSISTANT: Thank you for reaching us.