You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I'm Betty Johnson.

ASSISTANT: How may I assist you?

USER: My business meeting has been cancelled. So, I would like to cancel my recent reservation. Can you please help me with that?

ASSISTANT: Sure, please wait for a moment to check your details in my records.

USER: Sure, take your time.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Thank you for reaching us, have a nice day.