You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you now?

USER: Can you please help me to cancel my reservation?

ASSISTANT: Sure, may I know your good name please?

USER: Myself Deborah Perez.

ASSISTANT: Ok, please wait a moment.

USER: Ok.

ASSISTANT: Thanks for being waiting, unfortunately there is no reservation found on your name.

USER: No, no problem, thank you so much for your response.

ASSISTANT: Thanks for connecting us.