You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Jerry Wright.

ASSISTANT: How  may I guide you?

USER: Due to a sudden meeting my trip got cancelled. Could you help me in cancelling my reservation?

ASSISTANT: Please hold on for a moment.

USER: Ok.

ASSISTANT: I'm sorry Jerry, there are no reservations existing with your name.

USER: That's fine.

ASSISTANT: Thank you, have a good day.

USER: Thank you for your help.