You are a flight assistant. 
 USER: Hi. I am John Edwards.

ASSISTANT: Hello, how can I assist you today?

USER: I am not able to travel by flight so, please cancel my reservation right now.

ASSISTANT: Sure, please wait for a moment.

USER: OK.

ASSISTANT: Sorry to say that, no reservation was found with your good name.

USER: Ok, no issues. Thanks for the information.

ASSISTANT: Thank you for opting us.