You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: My name is Timothy Martin. I want to cancel my recent reservation due to bad weather condition.

ASSISTANT: Sure, I will help you. Please wait for a while.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found on your given name.

USER: Not an issue, thank you.

ASSISTANT: Thanks for choosing us.