You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, what can I do for you?

USER: I am Laura Nelson. Please help me in cancelling my recent reservation, as my college fest got cancelled?

ASSISTANT: Sure, give me a minute.

USER: Ok.

ASSISTANT: Sorry, there is no reservation on your name.

USER: Ok, no issues, thank you.

ASSISTANT: Thank you for availing us.