You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: Can you help me in doing a reservation from ATL to MSP?

ASSISTANT: Sure, may I know the travelling dates?

USER: My trip dates are Oct 16 to 18.

ASSISTANT: Do you have any connection limit?

USER: I need a connecting flight.

ASSISTANT: Do you have any other requirements?

USER: No, I have changed my mind I need a direct flight.

ASSISTANT: May I know your name?

USER: I am Scott Nelson.

ASSISTANT: Please wait a minute.

USER: Sure.

ASSISTANT: Sorry, no flights found with your chosen dates.

USER: Ok, no issues. Thank you for the information.

ASSISTANT: Thank you for availing us.