You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I support you now?

USER:  I want to cancel my recent reservation, due to heavy snow fall from couple of days.

ASSISTANT: Ok.

USER: My reservation was done with the name of Christine Young. So please check with this name to help me in cancellation.

ASSISTANT: Sure, I will help you. Give me a minute, I will let you know the reservation status.

USER: Ok.

ASSISTANT: Thank you for your time. There is  no reservation found on your name.

USER: It's ok, no issue. Thank you.

ASSISTANT: Thank you for opting us.