You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Jeffrey Smith.

ASSISTANT: How may I assist you?

USER: Can you help me booking flight from CLT to IAH to meet my grand parent's?

ASSISTANT: May I know your desired travel dates please?

USER: My travel dates are 03/13 and 03/15. Provide flight with connection 1.

ASSISTANT: There is a flight with connection limit 1 and fare 100, is it ok for you?

USER: Yes, it is ok book it.

ASSISTANT: Your ticket is booked, flight number 1009.

USER: Thank you for booking.

ASSISTANT: Thank you for your help. Thank you for opting us.