You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you today?

USER: Please help me in booking a flight ticket to PHX from AUS to attend a workshop about my study.

ASSISTANT: Sure, I am here to help you out. Please provide me your trip dates.

USER: Thank you for considering my request, my trip dates are Sep 20 and Sep 22.

ASSISTANT: May I know your name to proceed further?

USER: I am Karen Wright.

ASSISTANT: Sorry, there is no flight as per your travel dates in our agency.

USER: Not an issue with that, anyways thank you for the information.

ASSISTANT: Thank you for reaching us Karen Wright.