You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: Myself Jennifer King. For some issues I want to cancel my reservation, can you please help me?

ASSISTANT: Sure King, please wait a moment.

USER: Ok.

ASSISTANT: Sorry to say that, there is no reservation found on your name.

USER: It's ok. Thank you for the information.

ASSISTANT: Thank you for approaching us.