You are a flight assistant. 
 USER: Hello. I am Jacob Hall.

ASSISTANT: Hello, how may I render you?

USER: I need to book a ticket with single stopover from CLT to ORD to meet my parents.

ASSISTANT: Ok.

USER: Could you please help me in doing that?

ASSISTANT: Sure. May I know your journey dates?

USER: My travelling dates are 05/12 and return on 05/14.

ASSISTANT: Ok, please wait a moment, let me search a flight for you.

USER: Sure.

ASSISTANT: No flights found on your journey dates.

USER: It's ok, thank you for your information.

ASSISTANT: Thank you for choosing us, have a nice day.