You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you?

USER: Nancy Rodriguez here. I made a reservation earlier to go for a trip with my friends, due to important meeting with my share holders I want to cancel my recent reservation?

ASSISTANT: Sure, I am glad to help you with that.

USER: Ok.

ASSISTANT: Please give me a moment to check your reservation status.

USER: Sure, take your time.

ASSISTANT: Sorry, there is no reservation found on your name in our records.

USER: That's ok. Thank you,.

ASSISTANT: Thank you for reaching us.