You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I am planning to meet my friend in OAK, can you please help me to book my ticket from CLT?

ASSISTANT: Can I know your dates of journey?

USER: My trip dates are 12/01 and 12/03. Make sure that connection should be 0.

ASSISTANT: Sorry, I did not find any flight basing on your details.

USER: Myself Margaret Hall. Thank you for your information.

ASSISTANT: You are welcome.