You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you at this moment?

USER: I have to go Charlotte for my upcoming film shooting purpose, can you please book a flight ticket from ERW to CLT?

ASSISTANT: Sure, I will help you with this.

USER: Thanks.

ASSISTANT: Can you please provide your travelling dates?

USER: I would like to take off on 05/26 and please book my return ticket also on 05/28.

ASSISTANT: May I know your good name please?

USER: Sure, my name is Susan Perez.

ASSISTANT: There is a service with Spirit airlines with a ticket fare of 200, shall I book your ticket?

USER: May I know connection limit of this airline?

ASSISTANT: Connection limit with this flight is 1.

USER: But I want a direct flight to Charlotte, can you please check once again?

ASSISTANT: Susan Perez, there is no direct flight on this route.

USER: Oh! It's ok no problem, I will go with another airline. Thank you for your information.

ASSISTANT: Thank you for contacting us.