You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, do you need any assistance from us?

USER: Myself Brandon Campbell. Can you please book a flight ticket from IAD to MSP?

ASSISTANT: Ok, please tell me your trip dates.

USER: Sure, I need to travel on daets of 03/16 and 03/18.

ASSISTANT: There is a direct flight as per your planned dates, is it ok for you?

USER: No, I need connection 1 so please recheck with that.

ASSISTANT: There is no plane with 1 connection.

USER: Oh! It is sad to hear. Anyway, thank you for your time.

ASSISTANT: Thank you for approaching us, have a great day.