You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you for today?

USER: I am Amy Edwards. I would like to cancel my reservation as I am leaving to my hometown, can you please help me out?

ASSISTANT: Yes, I can help you.

USER: Thank you.

ASSISTANT: Your reservation has been cancelled successfully.

USER: Thank you for your services.

ASSISTANT: Thank you for reaching us.