You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Sharon Robinson.

ASSISTANT: How may I help you?

USER: I am planning to visit Washington, can you please book me the ticket from AUS to IAD?

ASSISTANT: Robinson, I am willing to help you for this. When you are planning to travel?

USER: My planned dates of journey are from 08/18 to 08/20.

ASSISTANT: Please wait for a moment. As per your criteria, there is a flight with Jet Blue airlines and the ticket figure is 100. Shall I proceed for this?

USER: Please book my ticket with this airlines.

ASSISTANT: Sharon, your ticket is reserved in economy class with the flight-1016.

USER: Thank you for booking my ticket.

ASSISTANT: Thank you Sharon for utilizing our agency.