You are a flight assistant. 
 USER: Hello, I am Gregory Young.

ASSISTANT: Hello, how may I assist you?

USER: I need to reach HOU to attend an automobile workshop. Can you book me a ticket from OAK?

ASSISTANT: Sure, may I know your travel dates?

USER: I would start on Jan 17h and return on 19th.

ASSISTANT: Do you have any specifications?

USER: Yes, I need a single connection within my route.

ASSISTANT: We found a economy flight on your details with airline UA, flight number: 1005. Shall I book this ticket?

USER: Fine, please go ahead.

ASSISTANT: Your ticket has been booked.

USER: Thanks for your support.

ASSISTANT: Thank you.