You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: My name is Ronald Jones.

ASSISTANT: Welcome to SAS agency, how may I help you?

USER:  I am planning to visit Houston zoo, could you book a ticket from PHL to IAH?

ASSISTANT: Can you please share on what dates you are willing to travel?

USER: The travel dates are from 10/28 to 10/30.

ASSISTANT: According to your dates, there is 1 flight available with Hawaiian airlines, shall I proceed your booking?

USER: You can proceed booking my ticket.

ASSISTANT: Your ticket is confirmed, flight number is. 1003.

USER: Thank you for your help.

ASSISTANT: Most welcome.