You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello. How can I assist you?

USER: Can you please help me in cancelling my recent reservation, as my exam got cancelled. Please help me in this?

ASSISTANT: Sure, I am here to help you. May I know your name to check the reservation list?

USER: I am Carolyn Young.

ASSISTANT: Ok, please wait a minute I will get back to you with the present status.

USER: Ok.

ASSISTANT: Thank you for your time, we found a reservation on your name and it has been cancelled as per your request.

USER: Ok, thank you for your help.

ASSISTANT: Thank you for reaching us, have a nice day.