You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello.

USER: I am Kenneth Perez.

ASSISTANT: How may I hand help to you?

USER: Due to continued rainfall, my baseball tournament has been cancelled.So I would like to cancel my recent reservation. Can you please help me?

ASSISTANT: Yes, I am gleeful to help you. Please give me a moment to check you booking in our data base.

USER: Ok.

ASSISTANT: Thank you for waiting. I could not found your previous booking on the name which you have provided to cancel your booking.

USER: Ok, not an issue.

ASSISTANT: Thank you for your valuable time in approaching us, have a nice day.

USER: Thank you for your response.