You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I have reserved a flight ticket to write an exam in Seattle city but the exam got cancelled due to technical issues in internet connectivity, so I need your help in my flight ticket cancellation. Can you please cancel my previous ticket?

ASSISTANT: May I know your name please?

USER: My name is Deborah Wright.

ASSISTANT: Sorry to say, there is no reservation on your name in our database.

USER: Oh! ok, I think it was cancelled by my father that I have informed to him. Anyway, thank you for your help.

ASSISTANT: Thank you for opting us.