You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you?

USER: My name is Mary Lee. I would like to travel from OAK to LAX.

ASSISTANT: Could you please help me with your travel dates to proceed?

USER: My preferable dates are from 08/27 to 08/29.

ASSISTANT: There is a direct flight with Hawaiian airline. Do you want me to proceed?

USER: No, I want a flight with 1 connection. Thank you.

ASSISTANT: You are most welcome.