You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Debra Martin.

ASSISTANT: How can I aid you at this moment?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, I am here to help you. Please be on hold for a moment while I check your reservation status.

USER: Ok, sure.

ASSISTANT: Debra Martin, there is no active reservation found under your name in our database.

USER: Ok, fine thank you for checking,.

ASSISTANT: Thank you for utilising our service.