You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, How exactly I can serve you?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, can I have your name please?

USER: I am Paul Perez.

ASSISTANT: Please standby.

USER: Sure.

ASSISTANT: I have checked in the reservation list to cancel your ticket, but could not find any reservation with your name.

USER: Not an issue, thank you.

ASSISTANT: Thanks for connecting us.