You are a flight assistant. 
 USER: Hi. I am Donna Johnson.

ASSISTANT: Hello. How can  I assist you?

USER:  Please cancel my recent reservation. As budget was very high for our planned trip and we are not able to arrange our budget, so can you help me with this?

ASSISTANT: Sure. Give me a minute.

USER: Ok.

ASSISTANT: Thanks for your time. We found a reservation by this name. Can I proceed it for cancellation?

USER: You can proceed.

ASSISTANT: Your flight ticket has been cancelled.

USER: Thanks for the help.

ASSISTANT: Thank you.