You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Debra Thompson. I want to cancel my recent reservation due to health issues, can you help me in that?

ASSISTANT: Sure, please wait for a moment to check your details.

USER: Sure.

ASSISTANT: Sorry to say, no reservation found on your name.

USER: No problem, thank you.

ASSISTANT: Thank you for reaching us, have a nice day.