You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Pamela Hall.

ASSISTANT: How can I help you today?

USER: Will you please reserve me a flight ticket from HOU to CLT to go for an adventure?

ASSISTANT: Sure, I am very happy to help you with that, can you share me your travel dates?

USER: I am planning to depart on Jan 13 and return on Jan 15.

ASSISTANT: Do you have any connection limit?

USER: I need a direct flight for my journey.

ASSISTANT: Is there any time concern?

USER: Yes, my return time should be afternoon.

ASSISTANT: Sorry to inform this, no flights are found on your desired route.

USER: Ok, no problem. Thank you for the information.

ASSISTANT: Thank you for reaching us.