You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, do you need any help from us?

USER: I am Joshua Harris. I want to cancel my recent reservation. Could you help me with that?

ASSISTANT: Sure, please allow me a moment.

USER: Ok.

ASSISTANT: I have found your reservation and I cancelled it.

USER: Thank you.

ASSISTANT: Thank you for consulting us, have a great day.