You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: Myself Paul Smith.

ASSISTANT: Nice to meet you Paul.

USER: I need to cancel my reservation due to my planned event got cancelled. So please help me with cancelling my reservation.

ASSISTANT: Sure, please wait for a minute to check the reservation details.

USER: Thank you for accepting my request. I will wait for your response.

ASSISTANT: I could not find any reservation with your name in our database.

USER: It's ok fine, no problem. Anyway, thank you for your time.

ASSISTANT: My pleasure, have a great day.