You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Can you please help me to cancel my reservation?

ASSISTANT: Sure, we are here to help you. May I know your name?

USER: Myself Raymond Taylor.

ASSISTANT: Ok, wait for a moment.

USER: Ok.

ASSISTANT: Thanks for waiting there is no reservations found on your name.

USER: Ok, no problem. Thank you.