You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help?

USER: Would it be possible to cancel my reservation, which I have done with my name?

ASSISTANT: Sure, please provide me your name to check your active reservation.

USER: Sure, my name is Jerry Perez.

ASSISTANT: Please stay connected for a while.

USER: Sure, take your time.

ASSISTANT: We don't have any reservation on your name to cancel.

USER: That's fine, thank you for the response.

ASSISTANT: Thank you.