You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: Amy Hernandez here.

ASSISTANT: Yes Amy Hernandez.

USER:  I want to visit Houston next month, can you please book a flight ticket from LAX to HOU?

ASSISTANT: What are your travelling dates for the following trip?

USER: Sure, my planned dates of trip are from 03/21 to 03/23.

ASSISTANT: Please wait for a minute till I check flights for you.

USER: Ok, I will wait for your reply.

ASSISTANT: Flight-1018 by UA airlines is available for you with 1 connection at the price of 200. Can I proceed with booking?

USER: Ok, please book my ticket.

ASSISTANT: Your ticket is confirmed, thank you for reaching our agency.

USER: Thank you for your response.

ASSISTANT: Thank you for reaching us.