You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, how can I serve you today?

USER: Owing to an emergency, I want to cancel my recent reservation. Can you help me?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please share me you good name please?

USER: My name is Amanda Jones.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Unfortunately, there is no reservation found on your name to cancel it.

USER: Ok, not an issue. Thanks for your help.

ASSISTANT: Thanks for choosing our service.