You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: I need you to cancel my recent booking. Please help me.

ASSISTANT: Sure, we are perky to help you. Can you share your good name?

USER: My name is Dennis Turner.

ASSISTANT: Please be on hold.

USER: Sure, I will wait.

ASSISTANT: We found a reservation on your name. As per your request your ticket has been cancelled.

USER: Thank you.

ASSISTANT: Thank you.