You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I aid you for the day?

USER: My exams got postponed to future dates, so I need to cancel my reservation. Can you please help me out?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: May I know on which name the ticket has been reserved?

USER: Reservation has been made on the name of Benjamin Jones.

ASSISTANT: Please wait a moment.

USER: Ok.

ASSISTANT: Sorry to inform you that there is no reservation found on with your name.

USER: Ok, no issues.

ASSISTANT: Thank you for opting us.

USER: Thank you for your information.