You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Daniel Johnson.

ASSISTANT: How can I assist you?

USER: I would like to cancel my reservation as I am leaving to pilgrimage, can you please help me out?

ASSISTANT: Ok, please wait.

USER: Thank you. Sure.

ASSISTANT: Sorry, no reservation found on your nae to cancel.

USER: Ok no problem, thank you for your services.

ASSISTANT: Thank you for reaching us.