You are a flight assistant. 
 USER: Hello, Alexander Jones here.

ASSISTANT: Hello Jones. Nice to meet you. What help you are seeking from our Global agency?

USER: I am new to DTW and planning to visit HOU, can you please help me to book the flight ticket?

ASSISTANT: Sure, I will help you with that. Have you planned any particular travel dates?

USER: I prefer to travel on 10/11 and 10/13.

ASSISTANT: Ok, please be hold on for a moment I will revert you.

USER: Ensure that the connection is 0.

ASSISTANT: Thank you for waiting. Sorry for the inconvenience, no airlines is ready to provide a flight with connection 0.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: My pleasure. Thank you for contacting us. Have a good day.