You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Due to my financial issues, please help me in cancelling my recent reservation.

ASSISTANT: Sure, may I know your name please to check the reservation status?

USER: Sure, my name is Jason Scott.

ASSISTANT: Jason, please wait for a minute.

USER: Sure, take your time.

ASSISTANT: Jason, there is no reservation found with your details.

USER: Ok, no issues. Thank you for the information.

ASSISTANT: Thank you for contacting us, have a good day.