You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Susan Thompson here.

ASSISTANT: How can I help you?

USER: I would like to travel from IAD to PHL, can you please help me to book a ticket?

ASSISTANT: Sure, may I know your travelling dates of journey?

USER: Ok, my dates of travel is from 05/29 to 05/31.

ASSISTANT: Give me a minute.

USER: Sure, I want a flight which is direct for me.

ASSISTANT: There is a flight with number 1002 in airline Frontier. The fare is 200 with 1 connection. Can I book it? Sorry, the connection is 0.

USER: Ok, please do not book it. Thank you for your service.

ASSISTANT: Thank you.