You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you?

USER: I am Mark Evans, can you help me to book a connecting flight from CLT?

ASSISTANT: I am happy to help you, please mention your travel dates too.

USER: My travelling dates would be 11/30 and 12/02.

ASSISTANT: May I know your destination?

USER: My preferred destination airport code is BOS.

ASSISTANT: Do you have any other specifications?

USER: No.

ASSISTANT: There is a connecting flight-1000 in economy class, shall I proceed?

USER: Proceed with booking.

ASSISTANT: Ok, booking is done on Southwest airlines.

USER: Thank you for your help in booking.

ASSISTANT: Thanks for reaching us.