You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: I am Michelle Baker. I am planning to attend music concert at SFO, can you please help me with booking a flight ticket from PHL?

ASSISTANT: Ok, let me know your dates of travel.

USER: Sure, I would like to take off on Sept 11 and return on Sept 13.

ASSISTANT: Do you have any other requirements?

USER: I need a flight with 1 connection.

ASSISTANT: I got a connecting flight-1013 on Hawaiian airlines, shall I proceed?

USER: Yes, please proceed with the booking.

ASSISTANT: Ok, booking is done with your name.

USER: Thank you for your help.

ASSISTANT: Thanks for contacting us.

USER: You are welcome.