You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. Can I know what help is required from my end?

USER: I am planning to visit a musical concert in OAK from HOU. Can you find a ticket for me?

ASSISTANT: Sure, can I know the dates of travelling?

USER: Yes, my travel dates are 12/31 to 01/02.

ASSISTANT: May I know your name for proceeding further?

USER: Yes, I am Catherine Wright.

ASSISTANT: Wright, there is a flight for you in AA airline, shall I book it?

USER: Make sure that the connection limit 1.

ASSISTANT: It is one connection only.

USER: Yes, proceed please.

ASSISTANT: You reservation is done with flight number 1029.

USER: Thank you for your help.

ASSISTANT: You are welcome, hope you enjoy the concert.