You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Amy Taylor.

ASSISTANT: Taylor, how may I guide you?

USER: Can you help me in booking from AUS to MSP as there is a family function at St.Paul?

ASSISTANT: Sure, I am here to help you with that. When you are willing to travel?

USER: I planned to travel on 03/11 to 03/13.

ASSISTANT: Taylor, please wait for a while.

USER: Sure.

ASSISTANT: There is a flight with Southwest airlines and the ticket fare is 100 only. Shall I proceed?

USER: You can reserve it.

ASSISTANT: Sure Taylor, your ticket is booked with the flight-1023.

USER: Thank you.

ASSISTANT: You are welcome, thank you very much Taylor for contacting us.