You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you?

USER: I am Debra Lewis and I want to book a flight ticket to NC-CLT from MN-MSP to attend my 1st cousin's engagement.

ASSISTANT: Could you please let me know your travelling dates?

USER: My preferable journey dates on 10/09 to 10/11.

ASSISTANT: Please wait a while.

USER: Sure.

ASSISTANT: Thanks for being patient. There is a airline that matches your specifications. Airline:UA,flight number:1020 with 1connection and the price is 100.

USER: Ok, you can proceed.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you.

ASSISTANT: Thanks for consulting us.