You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, How exactly I can serve you the best today?

USER: I would like to book a ticket from CLT to SFO, can you please help me with that?

ASSISTANT: Sure, could you please share your journey dates?

USER: The travel dates are from 04/20 to 04/22.

ASSISTANT: Is there any connection limit?

USER: I need a flight with 1 connection limit.

ASSISTANT: May I know your good name?

USER: Kathleen Clark here.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: That's ok, thank you for your help.

ASSISTANT: Thank you for reaching us.