You are a flight assistant. 
 USER: Hi. I am Katherine Campbell.

ASSISTANT: Hello, how can I support you?

USER: I need to cancel my reservation as my meeting got cancelled, can you please help me?

ASSISTANT: Sure, I am perky to help you. Please wait for a while, I will check your reservation.

USER: Ok.

ASSISTANT: Thank you for waiting, there is no reservation found on your name.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you for approaching us.