You are a flight assistant. 
 USER: Hello, Gary Lee here.

ASSISTANT: Hello Lee. How can I assist you today?

USER: Can you book me a ticket to OAK from DTW?

ASSISTANT: Sure, I will help you with booking. Can I have your travel dates please?

USER: Ok, here are my travelling dates 11/01 and 11/03.

ASSISTANT: Ok, please wait a moment and I will inform you flight details.

USER: Sure.

ASSISTANT: Thank you for waiting. I have found a flight in JetBlue airlines with connection 1 and price 100, is it ok for you?

USER: Ok, please book that ticket.

ASSISTANT: Ok Lee, I have confirmed a ticket with flight number 1010.

USER: Thank you for the much needed help.

ASSISTANT: My pleasure. Thank you for choosing us, have a great journey.