You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I have already booked my ticket to Houston in the month of June, but now due to an emergency I want to cancel my trip.

ASSISTANT: Ok, so do you want me to cancel your reservation?

USER: Yes, could you help me with that?

ASSISTANT: Sure, may I know on which name the ticket was booked?

USER: The ticket was booked with my name which is Rachel Wright.

ASSISTANT: Ok, please hold on for a moment.

USER: Sure.

ASSISTANT: Sorry, I could not find any ticket booked with your name.

USER: No problem as I already wanted to cancel my reservation. Thank you for your valuable time.

ASSISTANT: Thank you, have a good day.