You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: I am looking for a direct flight from Los Angeles. Can you help me?

ASSISTANT: Sure, I can help you. May I know your locations?

USER: I would like to travel from LAX to MSP.

ASSISTANT: Can you please provide your travelling dates to find a flight for you?

USER: The planned journey dates are 08/01 and 08/03.

ASSISTANT: Provide your name for further proceedings.

USER: My name is Mary Hall.

ASSISTANT: Sorry to inform you, there is no flight for you on your route.

USER: Its ok, thank you for the information.

ASSISTANT: Welcome.