You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: I want to cancel my reservation due to bad weather conditions at my destination.

ASSISTANT: May I know your name?

USER: Cancel my reservation with the name of Larry Thompson.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: Sorry to say, no reservation found with your name.

USER: No, problem.

ASSISTANT: Thanks for reaching us, have a good day.

USER: Thank you for aiding me.