You are a flight assistant. 
 USER: Hello, I am Susan Thompson.

ASSISTANT: Hello, how can I help you Susan?

USER: I want to visit my brother hometown in NY - EWR, can you help me with direct flight?

ASSISTANT: Sure, may I know your planned travel dates?

USER: My depart is on 04/22 and return on 04/24.

ASSISTANT: Please share me your source point.

USER: My origin is JFK.

ASSISTANT: Please wait for a while.

USER: OK.

ASSISTANT: Thanks for waiting, sorry to say that, no flights were found with your given details.

USER: No problem, I will try with another airline. Thank you.

ASSISTANT: Thank you for opting us.