You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Nancy Moore.

ASSISTANT: How may I help you?

USER: I have to attend a Music Concert at Phoenix, could you please help me with booking a flight ticket from CLT to PHX?

ASSISTANT: May I know your travel dates?

USER: I would like to take off on 06/09 and return on 06/11.

ASSISTANT: According to your information, I have found a flight with single stop over in your journey with a minimum fare of 200 with flight number 1021. Shall I proceed with this flight?

USER: Please confirm the booking.

ASSISTANT: Your booking is done.

USER: I really appreciate your help, thank you for your service.

ASSISTANT: Most welcome.