You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you?

USER: I would like to change my reservation which is under my name. Can you please help me with that?

ASSISTANT: Sure, I will help you out with that. Please let me know your name to check your reservation status.

USER: Sure, my name is Anthony Davis.

ASSISTANT: Ok, please wait for a while.

USER: Sure, take your time.

ASSISTANT: Sorry, there is no reservation found on your name in our records.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Thank you for approaching us.

USER: You are welcome.