You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Rachel Martin.

ASSISTANT: How can I help you?

USER: Can you book a ticket for me from PHL to SEA, to meet my best friend who is living in Seattle.

ASSISTANT: Sure, may I know your travel dates please?

USER: I would like to take a flight on 09/03 and 09/05.

ASSISTANT: Please be on hold.

USER: Sure.

ASSISTANT: There are no flights found available for you on your given dates, Martin.

USER: It's ok, thanks for checking.

ASSISTANT: Thank you for choosing us.