You are a flight assistant. 
 USER: Hi. I am Christine Parker.

ASSISTANT: Hello, how may I guide you at this moment?

USER: Would it be possible to cancel my recent reservation?

ASSISTANT: Yes, It is possible.

USER: Thanks.

ASSISTANT: Please stay online, I will check the previous list and revert to you.

USER: Sure.

ASSISTANT: There is a reservation found on your name, Are you shall I proceed for cancellation?

USER: Yes.

ASSISTANT: Your ticket has been cancelled.

USER: Thanks for your help.

ASSISTANT: My pleasure.