You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Sandra Gonzalez.

ASSISTANT: How may I assist you today?

USER: I would like to visit Temple town Lake at Phoenix, please help me in booking a ticket from OAK to PHX.

ASSISTANT: Sure, I am glad to help you with that. Can you please provide your departure and return dates of travelling?

USER: My planned journey dates are 08/20 and 08/22.

ASSISTANT: Please wait a moment to check the flights availability.

USER: Sure, take your time.

ASSISTANT: I have found a flight with 1 connection with the fare of 300 provided by Hawaiian airlines. Shall I proceed with this?

USER: Ok, please proceed for booking.

ASSISTANT: Ok, your ticket has been confirmed in flight number 1019.

USER: Thank you for your services.

ASSISTANT: Thank you for reaching us, have a great journey.