You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Laura Jackson.

ASSISTANT: How can I help you Laura?

USER: Can you please cancel my recent reservation as I mistakenly booked my departure day as return day?

ASSISTANT: Sure. Give me a moment.

USER: Ok.

ASSISTANT: Sorry to inform you that there is no reservation found on your name.

USER: That's ok.

ASSISTANT: Thank you for reaching us.

USER: Thank you for your service.