You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I support you today?

USER: Can you please help me in booking my flight ticket from OAK to CLT?

ASSISTANT: Sure, please share me your trip dates.

USER: My trip dates are Aug 30 and Sept 01.

ASSISTANT: Do you need direct flight or connecting flight?

USER: I need single connection.

ASSISTANT: May I know your class preferences?

USER: No, preference.

ASSISTANT: Is there any time concern for you?

USER: No, concern.

ASSISTANT:  For booking, we need your good name. Please mention it.

USER: Myself Timothy Moore.

ASSISTANT: We found a Southwest airline and 1029 is flight number with a fare of 100. Shall I proceed?

USER: Please proceed with booking.

ASSISTANT: Your ticket is confirmed with an economy class.

USER: Thank you.

ASSISTANT: Thank you for reaching us.