You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello,. How can I provide assistance to you?

USER: I want to cancel my recent reservation. Could you help me with that?

ASSISTANT: Sure, I can cancel your reservation right now. Before that I need to know your good name please?

USER: Ronald Moore.

ASSISTANT: Ok, wait for some time I will check the reservation on your name and get back to you.

USER: Ok.

ASSISTANT: We are sorry to say that, there is no active reservation found on your name.

USER: That's ok, no problem. Thank you.

ASSISTANT: Thanks for approaching us, wish you a nice day.