You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I support you today?

USER: Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?

ASSISTANT: Sure, may I know your name to check the reservation?

USER: I have reserved it on the name of Anthony Moore.

ASSISTANT: We found a reservation your name, shall I proceed to cancel as per your request?

USER: That's what I am asking, please cancel it right now.

ASSISTANT: Your reservation has been cancelled.

USER: Thank you for your kind help.

ASSISTANT: Thank you for approaching us.