You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I provide assistance to you?

USER: On the name of Ashley Walker, please aid me in cancelling my reservation.

ASSISTANT: Sure, hold on for some time.

USER: Sure.

ASSISTANT: There is no reservation found to cancel on your name.

USER: Ok, thank you for your information.

ASSISTANT: Thank you for communicating with us.