You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you today?

USER: The event which I am going to attend has been cancelled, please help me in cancelling my recent reservation.

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: On whose name, the reservation has been made earlier?

USER: My name is Patrick Phillips.

ASSISTANT: Please stand by.

USER: Sure, take your time.

ASSISTANT: Thanks for your time, there is no active reservation found in your name.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: Thank you for reaching us.