You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you today?

USER: Can you help me in cancelling my recent reservation?

ASSISTANT: Sure, I am gleeful to help you. May I know your name to proceed further?

USER: My name is Benjamin Campbell.

ASSISTANT: I could not find any reservation with your name to cancel it.

USER: Ok, No issues. Thank you.

ASSISTANT: Thanks for choosing us, have a great day ahead.