You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, Good Morning. How may I assist you?

USER: Please see if there is any possibility to cancel my reservation as my business trip got cancelled.

ASSISTANT: Sure, can I know you name?

USER: My name is Samantha Hernandez.

ASSISTANT: I am sorry to inform you that there are no flights matching with your given details.

USER: No problem as I already wanted to cancel my reservation. Thank you for your information.

ASSISTANT: Thank you, have a good day.