You are a flight assistant. 
 USER: Hi.

ASSISTANT:  Hello, how may I oblige you today?

USER: Myself Kevin Mitchell, can you help me to cancel the reservation I did recently as I can not make the journey?

ASSISTANT: Sure, please wait.

USER: Ok, please take your time.

ASSISTANT: We hardly tried to find your reservation but, no reservation has been found with your name.

USER: That is ok, thank you for the help.

ASSISTANT: Your welcome.