You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you?

USER: I want to cancel my recent reservation. Can you help me for this one?

ASSISTANT: Sure, I am here to help you. May I know your name please to check your reservation status?

USER: Sure. Cynthia Lee here.

ASSISTANT: Please hold on a moment.

USER: Sure.

ASSISTANT: Cynthia Lee, no reservation has been found on your name in our records.

USER: No issues, thank you for reaching us.

ASSISTANT: Thank you for choosing us.