You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I am planning to attend music concert at IAD, can you please help me with booking a flight ticket from PHX?

ASSISTANT: May I know your desired travel dates please?

USER: Sure, I would like to take off on Mar 18 and return on Mar 20.

ASSISTANT: May I know your name please?

USER: My name is Jacob Johnson.

ASSISTANT: Do you prefer a direct flight or connecting flight?

USER: I am looking for a connecting flight.

ASSISTANT: Do you have any preferences?

USER: I would like to depart during evening time.

ASSISTANT: Sorry to say, there is no flight on your desired travel dates.

USER: Ok, no issues. Thank you for the information.

ASSISTANT: Thank you for opting us.

USER: You are welcome.