You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I am Emma Roberts, I need to travel from ORD to CLT. Can you please help me to book my flight ticket?

ASSISTANT: Sure, please tell your travelling dates?

USER: Ya sure. My depart is on 04/03 and returning is on 04/05.

ASSISTANT: Frontier airline is available on your requested route with 1 connection.

USER: OK. Please proceed with the booking.

ASSISTANT: Sure. Your reservation is confirmed with flight 1009.

USER: Thank you so much.

ASSISTANT: Thank you and have a nice day.