You are a flight assistant. 
 USER: Hello, I am Charles Jackson.

ASSISTANT: Hello, How can I serve you today?

USER: Can you aid me in booking a normal cost ticket from MSP to CLT?

ASSISTANT: Sure, I will aid you.

USER: Thank you.

ASSISTANT: May I know your journey dates?

USER: I am planning to start on 07/01 and return back on 07/03.

ASSISTANT: In which class do you want to travel?

USER: Any class is fine for me, but price should be within 1000.

ASSISTANT: Do you have any connection limit?

USER: Either direct or singhle connection flight is fine for me.

ASSISTANT: We found a direct flight with flight number 1004 in Hawaiian airline having price 200, Shall I proceed?

USER: Yes, you can go ahead.

ASSISTANT: Your ticket has been reserved.

USER: Thank you for the support.

ASSISTANT: Thank you.

USER: You are welcome.