You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you?

USER: Can you please help me in cancel my recent reservation?

ASSISTANT: Sure, may I know your name?

USER: Stephanie Wilson.

ASSISTANT: Please give me a moment to check your ticket status.

USER: Sure.

ASSISTANT: Sorry Stephanie Wilson, no reservation is available by your name.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you for contacting us.