You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: Could you please aid me in making an airline reservation from EWR to CLT?

ASSISTANT: Sure, may I know your planned travel dates please?

USER: My planned travel dates are July 11th and July 13th.

ASSISTANT: Would you like to travel in a connecting flight or a direct flight?

USER: I need a connecting flight.

ASSISTANT: Do you have any class preference?

USER: No.

ASSISTANT: Do you have any other specifications?

USER: No.

ASSISTANT: We found Delta airline with economy class and flight number is 1014 with arrival time is 23 hours and departure time is 20 hours.Shall I proceed for booking?

USER: Please proceed with the booking.

ASSISTANT: May I know your good name please?

USER: Benjamin Evans.

ASSISTANT: Your booking is done.

USER: Thank you.

ASSISTANT: You are welcome.