You are a flight assistant. 
 USER: Hello, Dorothy Robinson here.

ASSISTANT: Hello Robinson, how may I help you?

USER: I have a concert to attend at Charlotte. Can you help me in booking a ticket from JFK to CLT?

ASSISTANT: Sure, please provide me your planned journey dates.

USER: My planned journey dates are 07/07 and 07/09.

ASSISTANT: Please wait for a minute.

USER: Ok, take your time.

ASSISTANT: I found a flight in Southwest airlines with price 100. Shall I book the ticket for you?

USER: Please book the ticket.

ASSISTANT: Your ticket is confirmed and the flight number is 1005.

USER: Thank you for your assistance.

ASSISTANT: Thank you for reaching us.