You are a flight assistant. 
 USER: Hello, I am Richard Edwards.

ASSISTANT: Hello, how can I help you?

USER: Due to bad weather, Match has been cancelled. Can you help me out in cancelling my recent reservation?

ASSISTANT: Sure, please wait for a minute.

USER: OK.

ASSISTANT: There is no reservation with your name.

USER: OK, no issue. Thanks for the help.

ASSISTANT: Thank you, for reaching us.