You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I aid you today?

USER: I am Marry Wilson. I want to cancel my reservation.

ASSISTANT: Sure, I will help you with cancelling, please hold on for a moment to check your reservation status. Wilson, there is no any active reservation with your name in my database.

USER: Sure. Its ok.

ASSISTANT: Thank you for reaching us.

USER: You are welcome.