You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you at this moment?

USER: Can you help me to cancel the reservation which I had done recently?

ASSISTANT: Sure, may I know your good name please?

USER: Sure, please check for the name Carolyn Moore.

ASSISTANT: Ok, please wait let me check with your recent reservation status.

USER: Ok, I will wait for your response.

ASSISTANT: There is no recent reservation found on your name in our records.

USER: Thank you for providing the information, may be my brother had cancelled the reservation.

ASSISTANT: Thank you for approaching us.