You are a flight assistant. 
 USER: Hello. I am Jason Robinson.

ASSISTANT: Hello. How may I assist you today?

USER: I want to cancel my reservation, so please help me in the cancellation.

ASSISTANT: Sure, please wait for a minute.

USER: Ok.

ASSISTANT: I could not find any reservation with your name in our database.

USER: Not an issue. Thank you.

ASSISTANT: My pleasure.