You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Aid me in cancelling my reservation, having a bad weather conditions at my destination.

ASSISTANT: Sure. Please provide your name to check for the reservation.

USER: James Robinson is here.

ASSISTANT: Just a minute.

USER: Ok.

ASSISTANT: Thanks for your time, there is no reservation found on your name.

USER: Ok, thank you for addressing me.

ASSISTANT: Thank you for reaching us.