You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you today?

USER: Myself Raymond Brown. Can you please book a flight ticket from JFK to IAH?

ASSISTANT: Sure, I can help you in booking flight ticket.

USER: Thank you.

ASSISTANT: Could you please mention your travel dates for booking flight ticket?

USER: Sure, I need to travel on dates of 12/07 and 12/09.

ASSISTANT: Ok, please wait a moment, I will check flight availability.

USER: Sure, take your time.

ASSISTANT: There is a flight available in this route, it is a direct flight. Shall I proceed?

USER: But I need connection 1 so please check with that.

ASSISTANT: Sorry, there is no flight available with connection 1.

USER: It's ok fine. Anyway, thank you for your time.

ASSISTANT: Thank you for reaching us.

USER: Most welcome.