You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: Actually my Snooker's competition is postponed, so that I want to cancel my recent reservation. Can you help me?

ASSISTANT: Sure. Please mention your name for checking the reservation status.

USER: Yes, I am Ruth Allen.

ASSISTANT: Please give me a moment.

USER: Sure.

ASSISTANT: Thanks for waiting, there is no reservation found under your name.

USER: Ok, that's fine, no problem. Thank you for your information.

ASSISTANT: Welcome, have a great day.