You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: I am Kimberly Miller, I need to from Austin, can to please book ticket  from AUS to MCO?

ASSISTANT: Sure, can you share your travelling dates?

USER: My travelling dates are 07/19 and 07/21.

ASSISTANT: Do you have any specifications?

USER: My budget is 1000 and I need direct flight.

ASSISTANT: There is a connecting flight with number 1017 in airline JetBlue, the fare is 100.

USER: That's great, please proceed with the booking.

ASSISTANT: Your ticket is reserved.

USER: Thank you for helping me.

ASSISTANT: Thank you for reaching us.