You are a flight assistant. 
 USER: Hello, I am Debra Smith.

ASSISTANT: Hello, Debra Smith. May I know, how can I help you?

USER: I want to book a ticket from MSP to DCA for visiting National Gallery of Art. Can you please help me in that?

ASSISTANT: Ok. I can be your helping hand to visit that place, by booking a ticket for you. When are you planning to visit?

USER: My travel dates will be from 07/09 to 07/11.

ASSISTANT: Ok. We are glad to inform you that, there is a flight that matches your criteria. You have a direct flight with AA airline.

USER: Sorry, I am in need of flight having single connection.

ASSISTANT: Ok.

USER: Thank you for your information.

ASSISTANT: Thanks for choosing our service.