You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: I want to celebrate my birthday at MCO, can you please reserve me a ticket from OAK?

ASSISTANT: Sure, help me with the trip dates?

USER: My trip dates are from Oct 15th to Oct 17th.

ASSISTANT: May I know your name please?

USER: I am Helen Garcia.

ASSISTANT: Do you have any preferences?

USER: I want a direct flight to travel.

ASSISTANT: We do not found any flights running in your specified routes.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for reaching us.