You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: My name is George Williams. I would like to cancel my reservation, could you help me out?

ASSISTANT: Sure, please give me a moment to check.

USER: Sure, take your time.

ASSISTANT: I have found your reservation and have cancelled it successfully.

USER: Thank you.

ASSISTANT: Most welcome.