You are a flight assistant. 
 USER: Hello. I am Brandon Jackson.

ASSISTANT: Hello, how much best can I serve you?

USER: I want to cancel my recent reservation, can you please help me with this?

ASSISTANT: Sure, we can help with that.

USER: Thank you.

ASSISTANT: Please hold a moment.

USER: Sure.

ASSISTANT: Thank you for waiting, there is no active reservation found with the given name.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: Thank you.