You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Sandra Williams.

ASSISTANT: How may I assist you at this moment?

USER: Can you find a flight for me from PHL to AUS, to meet my friend.

ASSISTANT: Sure, I am oblige to help you with that.

USER: Thanks.

ASSISTANT: Can you please provide your planned dates of travelling?

USER: Sure, my journey dates are 10/12 and 10/14.

ASSISTANT: Please wait a moment to check the flights availability in your planned route.

USER: Sure, I need a direct flight.

ASSISTANT: We regret to inform you that only connecting flights are available for your request. If you want to go in a connecting flight, please inform us.

USER: Nice to hear your suggestions, I have an import work with my friend so I need to go directly. Anyway thanks for your information.

ASSISTANT: Thank you for reaching to our services, hope you have a great day.