You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Richard Taylor.

ASSISTANT: Taylor, how may I guide you?

USER: I am suffering with typhoid fever, so I am unable to attend the meeting at my office. Can you please help me in changing my reservation?

ASSISTANT: Sure Taylor, I will help you with that. Let me check your reservation status in our database.

USER: Ok, I will wait for your response.

ASSISTANT: Taylor, sorry for inconvenience no reservation is found on your name in our database.

USER: That's fine, not an issue.

ASSISTANT: Thank you Taylor for approaching us.

USER: Thank you for assisting me.