You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: Can you please help me in booking a flight ticket from Phoenix, PHX to Los Angeles, LAX?

ASSISTANT: Please share me your name.

USER: My name is Brian Roberts.

ASSISTANT: Can you please provide me your travel dates?

USER: My journey dates are from May 13 to May 15.

ASSISTANT: Do you have any specifications?

USER: My depart time is afternoon.

ASSISTANT: Flight-1018 is available with Southwest airlines having single connection and the ticket costs you 100 only in economy class. Are you comfortable with this flight?

USER: Sure, you can proceed for booking.

ASSISTANT: Your ticket has been reserved.

USER: Thanks for your help.

ASSISTANT: Thank you.