You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: I am Rachel Martin. I want to book a flight ticket, can you help me out?

ASSISTANT: Sure Martin, can I know your airport codes?

USER: I want to visit from MA-BOS to NC-CLT.

ASSISTANT: Can I know your travel dates?

USER: My travelling dates are 10/07 to 10/09.

ASSISTANT: Give me a minute, I'll let you know the flight details.

USER: OK.

ASSISTANT: The flight 1020 of Southwest airline with a price of 400 and with 1 connection is available for you. Shall I book the ticket?

USER: Sure, you can proceed.

ASSISTANT: Give me a moment. Your ticket is booked successfully.

USER: Thank you for your help.

ASSISTANT: Welcome. Have a nice journey.