You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I aid you?

USER: I want to cancel my recent reservation owing to an emergency.

ASSISTANT: Sure, may I know your name?

USER: My name is Brandon Evans.

ASSISTANT: please wait a second I will check the update.

USER: Ok.

ASSISTANT: We found the reservation, on your name. Please, share the details.

USER: Cancel reservation.

ASSISTANT: Your reservation as cancelled. Thank you for opting us.