You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you at this moment?

USER: I am Deborah Evans. Please cancel my active reservation as my meeting was cancelled.

ASSISTANT: Sure, I will help you. Please wait for a moment.

USER: Ok.

ASSISTANT: Sorry Deborah Evans, there is no reservation done on your name previously.

USER: Ok, no problem. Thank you.

ASSISTANT: You are welcome, thank you for reaching us. Have a nice day.