You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I aid you?

USER: Can you please help me with booking a flight ticket from EWR to MSP?

ASSISTANT: May I know your trip dates?

USER: My trip dates are May 18 and 20.

ASSISTANT: Can you please specify your other needs?

USER: I need a connecting flight.

ASSISTANT: May I know your name?

USER: My name is David Adams.

ASSISTANT: There is a connecting flight-1009 in economy class, is it fine for you?

USER: Ok, you can proceed with booking.

ASSISTANT: Booking is done on Southwest airlines.

USER: Thank you.

ASSISTANT: Welcome David Adams.