You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you today?

USER: Can you help me in changing my recent reservation, as my exam is postponed?

ASSISTANT: Sure, I will help you with that.

USER: Ok.

ASSISTANT: Let me know your name to check your reservation?

USER: Reserve under the name Emily Moore.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.

USER: No issue, thank you.

ASSISTANT: Thank you for choosing us.