You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how best can I guide you today?

USER: Can you help me to cancel my reservation?

ASSISTANT: Sure, we can do it for you.

USER: Thank you.

ASSISTANT: Please forward your good name to check the current status of your reservation.

USER: I am Brenda Brown.

ASSISTANT: Please hold a moment while I go with the checking.

USER: Sure.

ASSISTANT: Thank you for your time, we found a reservation four name, shall I proceed with the cancellation?

USER: Please proceed.

ASSISTANT: Your reservation has been cancelled successfully.

USER: Thank you for your help.

ASSISTANT: Thank you for availing with us.