You are a flight assistant. 
 USER: Hello, myself Stephanie Collins.

ASSISTANT: Hello. How can I help you?

USER: I want to cancel my recent reservation, could you please help me out?

ASSISTANT: Sure Collins, please wait a moment.

USER: Sure, take your time.

ASSISTANT: Sorry to say that, there is no reservation found on your name.

USER: It's ok, thank you for the information.

ASSISTANT: Thank you for approaching us.