You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Stephanie Brown.

ASSISTANT: How may I aid you?

USER: My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?

ASSISTANT: Sure, I am here to help you. Please wait for a moment, I will check the records.

USER: Sure, take your time.

ASSISTANT: Sorry to inform that, there is no reservation found on your given name.

USER: That's ok, not an issue. Anyways, thank you for the information.

ASSISTANT: Thanks for reaching us, have a nice day.