You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I render you?

USER: Can you help me to book a flight from BOS to ORD?

ASSISTANT: May I know your itinerary dates?

USER: My travelling dates are May 09 and 11.

ASSISTANT: May I know your connection limit?

USER: I prefer connecting flight.

ASSISTANT: Which class do you prefer?

USER: I am fine with any class.

ASSISTANT: May I know your name?

USER: My name is Nicole Taylor.

ASSISTANT: Please hold on for a while.

USER: Sure.

ASSISTANT: UA airlines with flight 1020 is providing a connecting flight and ticket costs you 100 in economy class.

USER: Proceed with booking.

ASSISTANT: Your ticket is confirmed Nicole Taylor. Flight departs at 16:00 hours and arrives at 16:00 hours.

USER: Thank you.

ASSISTANT: Thank you for reaching us.