You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Pamela Jones.

ASSISTANT: Pamela Jones, how can I aid you today?

USER: I am planning to attend music concert at AUS, can you please help me with booking a flight ticket from DFW?

ASSISTANT: Sure, I am here to help you. May I know your travel dates please?

USER: Sure, I would like to take off on May 7 and return on May 9.

ASSISTANT: OK, do you have any requirements?

USER: I would like to depart during morning time and return during afternoon time.

ASSISTANT: Ok, hold on for a moment. Let me check the best available flight for you.

USER: Ok, but I need a flight with 1 connection.

ASSISTANT: Sorry Pamela Jones, there are no flights available on your requested dates.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Welcome, thank you for choosing us. Have a great day.