You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: Please assist me to cancel my recent reservation as my tournament got cancelled due to bad weather conditions.

ASSISTANT: Sure, may I know your name?

USER: I am Patricia Harris.

ASSISTANT: Please wait a moment.

USER: Sure.

ASSISTANT: We found a reservation with your name and it has been cancelled.

USER: Thank you for your help.

ASSISTANT: Thanks for reaching us.