You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I serve you today?

USER: Due to some urgent entrepreneurship meeting, I want to cancel my recent reservation. Can you please help me for this?

ASSISTANT: Sure, may I know your name to check the reservation status?

USER: I am Kathleen Allen.

ASSISTANT: Ok, please wait for a minute.

USER: Sure.

ASSISTANT: Sorry, we couldn't find a reservation on your name to cancel.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: Thank you for approaching us.