You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you today?

USER: I am Virginia Wilson is my name. I just want to cancel my recent reservation, due to my exams has been cancelled. Can you help me with that?

ASSISTANT: Sure, I am happy to help you. Please wait for a while, I will check and get back to you.

USER: Sure.

ASSISTANT: There is no reservation found on your given name.

USER: That's Ok, thanks for your help.

ASSISTANT: Thanks for choosing us.