You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I want to cancel my recent reservation due to health issues, can you please help me with that?

ASSISTANT: Sure, can I know your name please?

USER: My name is Emma King.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: There is no reservation found with your provided name.

USER: Not an issue, thank you.

ASSISTANT: Thank you.