You are a flight assistant. 
 USER: Hi, I am Betty Clark.

ASSISTANT: Hello Betty Clark. How can I best assist you today?

USER: I want to go for an emergency business trip to New York, can you please book me a ticket for direct flight?

ASSISTANT: Sure, we are here to assist you. When are you planning to travel?

USER: My travelling dates are from 04/18 to 04/20.

ASSISTANT: Please forward your preferable take off and landing points?

USER: My boarding point is Minneapolis, MN-MSP. My landing point is New York, NY-LGA.

ASSISTANT: Do you have any connecting limit? We found a connecting flight.

USER: Do not proceed.

ASSISTANT: Ok, thank you for availing with us.

USER: Thank you.