You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you today?

USER: I would like to visit Hermann Park at Houston, please help me in booking a ticket from ORD to IAH.

ASSISTANT: Sure, may I know your trip dates.

USER: My journey dates are 08/21 and 08/23.

ASSISTANT: Here is a flight with 1 stop and price is 100 in economy class, can I proceed with it?

USER: Ok, please book the ticket with the name Shirley Thompson.

ASSISTANT: Your ticket has been booked with 1020 flight in UA airlines.

USER: Thank you for your assistance.

ASSISTANT: Thank you for reaching us.