You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Rebecca Nelson.

ASSISTANT: Nelson, how may I assist you?

USER: I am looking for a direct flight, could you please help me with that?

ASSISTANT: Sure, may I know your itinerary dates?

USER: I would like to take off on 11/29 and return on 12/01.

ASSISTANT: Please share your origin and destination airport codes.

USER: My nearest source airport code is JFK and destination airport code is PHX.

ASSISTANT: Please give me a moment to check for a best flight.

USER: Sure, take your time.

ASSISTANT: Frontier airlines with flight 1004 having 1 connection is providing service on your route.

USER: I am looking for a direct flight.

ASSISTANT: Let me check. Sorry, no direct flight is available.

USER: That's ok, not an issue.

ASSISTANT: Thank you for contacting us.

USER: Anyways, thank you for the information.