You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: I want to book a ticket from JFK to AUS, can you help me?

ASSISTANT: Sure, help me with your traveling dates.

USER: My travel dates are 11/24 and 11/26.

ASSISTANT: May I know your name?

USER: Myself Pamela Garcia.

ASSISTANT: Sorry, there is no flight on your requested dates.

USER: No problem, thanks for checking.

ASSISTANT: Thank you for opting us.