You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I aid you today?

USER: Could you please book a ticket to OAK from LAX as I want to attend a storytelling festival?

ASSISTANT: Sure, when are yo planning to start and return on?

USER: My travelling dates are June 13 and June 15.

ASSISTANT: Do you need a connecting flight?

USER: Yes, I need a single connecting flight.

ASSISTANT: Do you have any other specifications?

USER: No.

ASSISTANT: Can I know your good name?

USER: My name is Carolyn Taylor.

ASSISTANT: Thank you for your details, we found a direct flight 1009 in class economy which in Delta airline. Shall I proceed?

USER: Ok, proceed with the booking.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you for your service.

ASSISTANT: Thank you.