You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Kimberly Wright here.

ASSISTANT: How may I assist you?

USER: Can you please help me in booking my flight from EWR to reach HOU?

ASSISTANT: Sure, I am here to help you out. May I know your travelling dates please?

USER: Sure, my travel dates are May 2nd 4th.

ASSISTANT: Do you have any specifications?

USER: My depart time must be in the afternoon.

ASSISTANT: Wait a moment please.

USER: I need a direct flight, please check with it.

ASSISTANT: Kimberly Wright, there are no flights available in your route.

USER: Ok, not a problem. Anyways, thank you.

ASSISTANT: Thank you for reaching us.