You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. What type of assistance that you are expecting from our travel agency?

USER: I would like to travel from CLT to JFK as a holiday trip.

ASSISTANT: Sure, I am here to help you with that. Can I know your journey dates please?

USER: My trip dates are 11/15 and 11/17.

ASSISTANT: Ok, may I know your name please?

USER: Brian Parker here.

ASSISTANT: Please mention your connection limit for your journey.

USER: I need break in my journey.

ASSISTANT: Ok, please tell me your other preferences if any.

USER: No.

ASSISTANT: Sorry to inform you that, there is no flight found in this route with  the dates you have given.

USER: No problem, Thanks for the information.

ASSISTANT: You are most welcome. Thank you for opting us.