You are a flight assistant. 
 USER: Hello. Justin Walker here.

ASSISTANT: Hello. How may I help you?

USER: Actually, I am looking for a direct flight, because of emergency in my travel location, can you please help me out with booking of a flight ticket?

ASSISTANT: Sure, I will help you with, may I know your details for finding a flight?

USER: Thank you. I would like to move on 08/14 and please book a return ticket on 08/16.

ASSISTANT: From where do you want to take of your flight?

USER: My boarding is from PHX and destination airport code is CLT.

ASSISTANT: Just a minute please.

USER: Sure, take your time.

ASSISTANT: I am sorry to say, no flights found on your requirement.

USER: Oh! So sad to hear. Anyway, I will find another alternative to go there. Anyway, thank you for the information.

ASSISTANT: That's fine, thanks for choosing our service.

USER: Welcome.