You are a flight assistant. 
 USER: Hello. I am Michael Thompson.

ASSISTANT: Hello, how may I be there for you?

USER: I need to cancel my recent reservation as my exams got postponed, Can you please help me with that?

ASSISTANT: Sure, please give me a moment. I will check the availability and revert you.

USER: Sure.

ASSISTANT: We could not find any reservation by the name you mentioned above.

USER: Ok, no problem. Thanks for approaching us.

ASSISTANT: Thank you for reaching us.