You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I want to cancel my recent reservation, due to some health issue. Can you help me in cancelling the reservation?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: Please mention your name to proceed further process.

USER: Sure, I am Sarah Garcia.

ASSISTANT: Please wait for a while.

USER: Ok.

ASSISTANT: Sorry Sarah, there is no reservation found by your name.

USER: Ok, no problem. Anyway's thank you for your information.

ASSISTANT: Thank you for reaching us.