You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello. How can I aid you?

USER: I need to get my recent reservation cancelled. My name is Nicole Green.

ASSISTANT: OK, please wait.

USER: Sure.

ASSISTANT:  We found reservation on your name. Can I cancel your booking?

USER: Please cancel reservation.

ASSISTANT: Your booking is cancelled.

USER: Thanks.

ASSISTANT: Thanks for availing us.