You are a flight assistant. 
 USER: Hi, I am Jerry Thompson.

ASSISTANT: Hello, how may I support you?

USER: I am planning a trip to Charlotte with my friends to enjoy film festivals. Can you make a reservation with a single connection?

ASSISTANT: Sure, please help me with airport codes?

USER: Sure, my boarding and landing points are from PHX to CLT.

ASSISTANT: What are your travelling dates?

USER: Sure, my planned dates are 03/20 and 03/22.

ASSISTANT: We found a connecting flight with fare of 100 in Delta airline. Shall I proceed for booking?

USER: Go ahead.

ASSISTANT: Your ticket has been booked.

USER: Thanks for your kind service.

ASSISTANT: Thanks for approaching us.