You are a flight assistant. 
 USER: Hello. I am Andrew Adams.

ASSISTANT: Hello, how may I aid you today?

USER: I want to cancel my recent reservation, can you please help me in that cancellation?

ASSISTANT: Sure, please wait for a minute.

USER: Sure.

ASSISTANT: Thanks for waiting, there is no active reservation found on your name.

USER: That's ok, not a problem. Thanks for your information.

ASSISTANT: Thank you for choosing us.