You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Thomas Green.

ASSISTANT: How can I aid you?

USER: I would like to travel from MSP to LAX. Can you please help me to book a ticket?

ASSISTANT: Sure, may I know your travel dates please?

USER: My journey dates are from Sept 27 to Sept 29.

ASSISTANT: Do you have any connection limit?

USER: I need a connecting flight.

ASSISTANT: Do you have any other specifications?

USER: No.

ASSISTANT: Ok, please wait for a while.

USER: Ok.

ASSISTANT: Hawaiian airline is providing you the direct flight with a price of 100 in economy class, shall I proceed?

USER: You can proceed to booking.

ASSISTANT: Your ticket has been reserved with flight-1017.

USER: Thank you.

ASSISTANT: Thank you for reaching us.