You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Anna Hernandez.

ASSISTANT: Anna, how can I guide you today?

USER: I need to schedule my trip to Angeles for next weekend. Could you please help me in booking the ticket from CLT to LAX?

ASSISTANT: When are you willing to travel?

USER: I will take-off 08/03 and again I will be return back on 08/05.

ASSISTANT: Ok, wait for a minute.

USER: Sure.

ASSISTANT: AA airlines is providing a service for you with 1 connection.

USER: Please check for a direct flight.

ASSISTANT: Sorry Anna, no direct flight is available on your route.

USER: Not a big problem, anyhow thank you very much for your information.

ASSISTANT: Thank you for contacting us.