You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Amanda Mitchell.

ASSISTANT: How can I assist you?

USER: I want to cancel my reservation, due to financial issues, can you help me?

ASSISTANT: Sure Amanda, please wait a moment.

USER: Sure.

ASSISTANT: I have cancelled your reservation successfully.

USER: Thank you for your help.

ASSISTANT: Thank you for approaching us.