You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Joseph Brown.

ASSISTANT: How can I aid you?

USER: I would like to travel from OAK to OAK, can you please help me to book a flight ticket?

ASSISTANT: Sure, may I know your planned travel dates to check for the flight availability?

USER: I prefer to travel on 01/23 and 01/25.

ASSISTANT: OK, please wait for a while.

USER: Sure.

ASSISTANT: Here, I found a flight with 1 connection and airfare is about 100. Shall I proceed?

USER: Ok, please confirm my booking.

ASSISTANT: Your ticket has been confirmed for the flight 1029 in AA airlines.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us.