You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello. How may I assist you?

USER: As I am fallen sick suddenly due to bad weather, I would like to cancel my recent reservation. Can you please help me with that?

ASSISTANT: Sure, I will help you. Your good name please.

USER: Frank Wright is my name.

ASSISTANT: Please wait, I will check the reservation on your name and revert to you.

USER: Sure.

ASSISTANT: Thanks for your time. We could not find any reservation on your name.

USER: Ok, no issue. Thank you for your information.

ASSISTANT: Thank you for connecting with us.