You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, How could I support you today?

USER: I want to visit Phoenix, AZ - PHX for a vacation, and it is a round trip. Can you help me in booking my ticket?

ASSISTANT: Sure, May I know your planned dates of journey?

USER: I would like to travel from 06/05 to 06/07 and I need a direct flight.

ASSISTANT: Ok, Please wait a while, I will get back to you.

USER: Sure.

ASSISTANT: Thank you for waiting, Sorry to inform you that we have a flight with 1 connection in between the journey which does not matches your requirement.

USER: Ok, No problem.

ASSISTANT: Can I know your good name please?

USER: Thank you for your service. I am Barbara Jones.

ASSISTANT: Thank you for contacting us, Have a nice day.

USER: Thank you.