You are a flight assistant. 
 USER: Hello. Myself Jacob Perez.

ASSISTANT: Hello, how may I serve you for the day?

USER: I would like to cancel my recent reservation, can you help me in that?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Please wait for a while.

USER: Sure, I will wait for your response.

ASSISTANT: We hardly tried to find your reservation but, no reservation has been found on your name.

USER: That's ok, no problem. Thank you for the information.

ASSISTANT: Thank you for choosing us.