You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you today?

USER: I am Pamela Perez. My client meeting was postponed, so I want to cancel my recent reservation.

ASSISTANT: Ok Pamela, please wait for a moment.

USER: Sure.

ASSISTANT: Thanks for waiting. Sorry, no reservation found with your name.

USER: Not an issue. Thanks for your help.

ASSISTANT: Thanks for opting us.