You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: Ashley Wright here.

ASSISTANT: Nice to meet you Ashley.

USER: Due to change in my travel locations, I would like to cancel my reservation.

ASSISTANT: Ok, hold on for a moment please.

USER: Ok.

ASSISTANT: Sorry to say this Ashley, we could not find a flight reservation under your name.

USER: That's fine. Thank you for your time.

ASSISTANT: Thank you for reaching us. Have a nice day.