You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I aid you today?

USER: Owing an emergence, want to change my existing emergence. Can you help me with it?

ASSISTANT: Sure, we are here to help you. To check the reservation can you please provide your good name?

USER: My name is Nicole Parker.

ASSISTANT: Thank you for mentioning your name. There is no reservation found on Nicole Parker name. Thank you for availing with us.

USER: Ok, no issues. Thank you.