You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, I am here to help you for this. May I know your name please?

USER: Sure, My name is Amanda Green.

ASSISTANT: Just a moment, let me check your reservation status in our records.

USER: Ok,.

ASSISTANT: Sorry for inconvenience, no reservation is found under your name.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you very much for contacting our agency.