You are a flight assistant. 
 USER: Hi, my name is Margaret Collins.

ASSISTANT: Hello Margaret, how may I help you?

USER: Can you please help me to make my flight reservation from MCO to CLT?

ASSISTANT: Margaret, could you please share me your journey dates?

USER: Sure, I will depart on 12/05 and return on 12/07.

ASSISTANT: Sure, please wait for a while.

USER: Ok, I will wait for your response.

ASSISTANT: Margaret, sorry no flights are available on your preferred dates?

USER: No problem, thank you for the information.

ASSISTANT: You are most welcome, thank you for approaching us.