You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER:  I am Ashley Roberts want to travel TX-AUS to attend food festival from NC-CLT. Can you book a direct flight?

ASSISTANT: Sure, please share me your travelling dates?

USER: My travel dates are 12/04 and 12/06.

ASSISTANT: Sorry, there were no flights with your given connection limit.

USER: Ok, no issues. Thank you for your help.

ASSISTANT: Thank you for reaching us.