You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: I am looking for a flight ticket from ATL to CLT?

ASSISTANT: Yes, can you tell me your dates of travel?

USER: My travelling dates are Nov 20 and Nov 22.

ASSISTANT: Do you have any preferences?

USER: I need direct flight.

ASSISTANT: I have found an economy class ticket with a price of 100 and it is a direct flight.

USER: Myself Kimberly Harris, please proceed with booking.

ASSISTANT: Your ticket has been booked.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.