You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Kevin Martin.

ASSISTANT: How Can I assist you?

USER: I would like to cancel my reservation which is under my name. Can you please help me with that?

ASSISTANT: Ok, let me check your reservation status in our database.

USER: Sure, take your time.

ASSISTANT: Sorry, we couldn't found any reservation.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Thank you for reaching us.

USER: You are welcome.