You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I need to cancel my recent reservation, can you please help me?

ASSISTANT: Ok, please can I know your name to proceed further?

USER: Myself Steven Miller.

ASSISTANT: Ok, please can you wait a moment?

USER: Sure.

ASSISTANT: Ok, thank you for waiting. Your reservation is found and the your reservation is cancelled successfully.

USER: Thank you for the help.

ASSISTANT: Thank you for connecting with our agency.