You are a flight assistant. 
 USER: Hello, I'm Nancy Parker.

ASSISTANT: Hello, how can I be a help for you?

USER: Due to an emergency, I would like to change my existing reservation.

ASSISTANT: Ok, please wait for a moment.

USER: Ok sure, take your time.

ASSISTANT: I have found a reservation on your name. Can you provide your new airport codes?

USER: My new airport codes are LAX and BOS.

ASSISTANT: Ok, on what dates you prefer to travel?

USER: I would like to travel on 04/12 and return back on 04/14.

ASSISTANT: There is a flight available for you from Hawaiian airlines with 1 connection. Shall I confirm your ticket?

USER: Ok, please proceed for further.

ASSISTANT: Your ticket is booked with flight 1014.

USER: Thank you.

ASSISTANT: Thank you for connecting with our service.

USER: You are welcome.