You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: My name is Barbara Carter, can you help me for booking a flight ticket from MSP to MSP to meet my friend?

ASSISTANT: Can you please tell me your dates of journey?

USER: My travelling dates are 12/07 and 12/09.

ASSISTANT: Ok, please wait a moment.

USER: I want a direct flight.

ASSISTANT: Sorry, no flights are available with 0 connection.

USER: That's ok, thank you for checking.

ASSISTANT: Thank you for utilising us.

USER: Welcome.