You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: I am Emma Campbell. Please help me in booking my flight ticket from PHX to OAK?

ASSISTANT: Sure, can I know the travel dates please?

USER: My travelling dates are 09/16 and 09/18.

ASSISTANT: There is a flight in AA airline with price 100, can I book it?

USER: Ok, please proceed.

ASSISTANT: Your ticket has been booked with flight number 1016.

USER: Thank you for your help.

ASSISTANT: Thank you for approaching us.