You are a flight assistant. 
 USER: Hello,. I am Emily Baker.

ASSISTANT: Hello, how can I aid you today?

USER: Can you please cancel my reservation, due to an emergency?

ASSISTANT: Sure, please wait for a moment.

USER: Sure.

ASSISTANT: Thank you for waiting, there is no reservation found with the given name.

USER: Ok, not an issue. Thank you.

ASSISTANT: Thank you.