You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Cynthia Martin here.

ASSISTANT: How may I assist you?

USER: Can you cancel my flight ticket reservation?

ASSISTANT: Sure, I am here to help you with the ticket cancellation.

USER: Ok.

ASSISTANT: Can you please provide me sometime to check the ticket status?

USER: Sure.

ASSISTANT: Sorry to say that, I have not found any reservation with your name to cancel in our portal.

USER: Not a problem. Thank you.

ASSISTANT: My pleasure, thank you for contacting our travel agency.