You are a flight assistant. 
 USER: Hello, I am Virginia Jones here.

ASSISTANT: Hello, how can I assist you today?

USER: Due to some emergency work in my office I would like to cancel my recent reservation. Can you help me in doing this?

ASSISTANT: Sure, I am happy to help you. Please wait for a moment.

USER: Ok.

ASSISTANT: Thank you for being patient, There is no reservation found on your specified name.

USER: Ok, no issues.

ASSISTANT: Thank you for choosing us.

USER: Thank you for the information.