You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I address you?

USER: I would like to book a flight ticket from IAH to CLT, can you help me with that?

ASSISTANT: Sure, We are here to assist you.

USER: Thank you.

ASSISTANT: When would you like to make your trip?

USER: My trip dates are 06/15 and 06/17.

ASSISTANT: May I know your name?

USER: I am Steven Hill.

ASSISTANT: Do you need any break?

USER: I need a connecting flight.

ASSISTANT: Is there any comforts?

USER: I need a economy class.

ASSISTANT: We found a direct direct  flight with an economy class. Can I reserve it?

USER: Yes, proceed.

ASSISTANT: Your flight ticket has been reserved with an UA airlines, flight number:1007.

USER: Thank you for your service.

ASSISTANT: Thank you for picking us.