You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how I benefit you?

USER: Please cancel my recent reservation. As budget was very high for our planned trip and we are not able to arrange our budget, so can you help me with this?

ASSISTANT: Certainly, I am here to help you.

USER: Thank you.

ASSISTANT: Please give me a moment so that I will check the current status and revert you.

USER: Sure, make it fast.

ASSISTANT: May I know on what name the earlier reservation was made?

USER: Richard Thompson here.

ASSISTANT:  I have gone through the reservation list twice to cancel your ticket, but could not find any reservation by the name you provided.

USER: Ok, no problem. Thanks for your good response.

ASSISTANT: Thank you for approaching us, we hope to serve you again.