You are a flight assistant. 
 USER: Hello, I am Karen Evans.

ASSISTANT: Hello, how can I assist you?

USER: I am planning to have a training on a IT course at Phoenix for 2 days. Can you help me?

ASSISTANT: Sure Karen, can I know the travel dates please?

USER: I am planning to start by 04/26 and return back on 04/28.

ASSISTANT: Could you please provide the airport codes?

USER: Search for the flights which are flying from OAK to PHX on the given dates.

ASSISTANT: Ok, wait a moment please.

USER: Take your time. Ensure that connection limit is 1.

ASSISTANT: There is a flight with connection 1 and price is 100, can I book it?

USER: Yes, you can go ahead as it is matching all my criteria.

ASSISTANT: Your ticket has been booked with flight number 1025.

USER: Thank you for your support.

ASSISTANT: Thank you for approaching.

USER: You are welcome.