You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I render you?

USER: Can you please change my reservation as the music festival which I want to attend got postponed?

ASSISTANT: Sure. May I know your good name?

USER: I am Pamela White.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting, there is a no reservation found on your name.

USER: It's ok, thank you for your kind information.

ASSISTANT: Thank you.