You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you today?

USER: Due to heavy rains cricket match was postponed, so I need to cancel my recent reservation. Can you help me out?

ASSISTANT: Sure, may I know your name please?

USER: My name is George Collins.

ASSISTANT: Ok, please wait for a while.

USER: Ok.

ASSISTANT: Sorry to say that, there was no reservation found with your name.

USER: No worries, thank you.

ASSISTANT: Thank you for opting us.