You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I am Sharon Wright. I want to cancel my reservation, can you help me?

ASSISTANT: Sure, please wait for a while.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found as per your name to cancel your reservation.

USER: It's fine. Anyway, thank you for your help.

ASSISTANT: You are welcome.