You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, how can I help you?

USER: Owing an emergence, I want to cancel my recent reservation. Can you please help me with it?

ASSISTANT: Sure, we are here to help you. May I know your good name to cancel your reservation?

USER: My Name is Ryan Scott.

ASSISTANT: Ok, please wait a moment.

USER: Ok.

ASSISTANT: Unfortunately, there is no reservation found on your name.

USER: Ok, no issues.

ASSISTANT: Thanks for choosing us, have a nice day.

USER: Thanks for the help.