You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Paul Thomas.

ASSISTANT: How can I aid you?

USER: Can you please reserve me a normal  - cost airline from SFO to IAD?

ASSISTANT: Sure, may I know your travel dates please?

USER: My trip dates are 01/28 - 01/30.

ASSISTANT: May I know about your connection limit?

USER: I need a single connection.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: Not a problem, thank you for your help.

ASSISTANT: Anyways, thank you for reaching us.