You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you for the day?

USER: I am suffering from typhoid fever and I could not attend my family function.So I would like to cancel my recent flight ticket. Will you help me in this?

ASSISTANT: Sure, I am here to help you. May I know your good name?

USER: Sure, my name is Ryan Wright.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: We found reservation on your name. Shall I proceed to cancel?

USER: Sure.

ASSISTANT: Your reservation has been cancelled.

USER: Thanks for your help.

ASSISTANT: Thank you for reaching us.