You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I would like to travel to Austin to meet my brother. Can you help me in booking a ticket from ORD to AUS?

ASSISTANT: Sure, I am here to help you out. Please share me your trip dates.

USER: I am planning my journey on dates 02/16 and 02/18.

ASSISTANT: Please mention me your name to proceed further?

USER: My name is Mark Hernandez.

ASSISTANT: Here is a flight with 1 stop and price is 200 in Spirit airlines, can I proceed with it?

USER: Yes, please proceed for booking the ticket.

ASSISTANT: Your ticket has been booked with 1016 flight.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us.