You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, I will help you with this. Can you please provide the name on which you have done the reservation previously?

USER: Myself Linda Scott. I have reserved my ticket with that name.

ASSISTANT: Linda Scott, there is no active reservation found with your name in our listings.

USER: Ok, fine thank you for your help.

ASSISTANT: Thank you for contacting us.