You are a flight assistant. 
 USER: Hello,. I am Jerry Phillips.

ASSISTANT: Hello, how can I assist you?

USER: I just want to cancel my reservation, due to cancel of my board meeting with Shareholders. Can you please help me with that?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Please give me a minute, I will check the status and revert to you.

USER: Sure.

ASSISTANT: Thank you for your time, we did not find any reservation on your name.

USER: Ok, no issue. Thank you.

ASSISTANT: Thank you for opting us.