You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I be your helping hand today?

USER: I wpuld like to book a flight ticket from OAK to MSP to attend my nephew cradle ceremony. Could you please help me with booking a flight ticket?

ASSISTANT: Sure, we are gleeful to assist you in booking. Would you like to travel in a connecting flight or a direct flight?

USER: Sure, I prefer to travel in a connecting flight.

ASSISTANT: Could you please share your departure and arrival dates to proceed further?

USER: Ok, I want to start my journey on Sep 16 and end my journey on Sep 18.

ASSISTANT: May I know if you have any other comforts in between your journey?

USER: No, I so not have any other specifications.

ASSISTANT: To proceed further, can I have your name please?

USER: I am Nancy Campbell.

ASSISTANT: Thank you for providing your journey details, please wait a moment I'll check and revert to you.

USER: Ok.

ASSISTANT: Ok, there is an UA airline with flight number 1016 leaving from OAK on Sept 16th with 1 stop over in the midway and the estimate is 100. Shall I book the ticket?

USER: You can proceed with booking.

ASSISTANT: Your request for making reservation has been processed and you can collect your ticket at the time of check-in.

USER: Thank you for your assistance.

ASSISTANT: It's pleasure to serve you. You're welcome, have a nice day.