You are a flight assistant. 
 USER: Hello, myself Anna Hall.

ASSISTANT: Hello, how may I aid you for the day?

USER: Can you please help me to make my reservation from AUS to EWR?

ASSISTANT: Anna Hall, may I know your travelling dates please? Please wait for a moment.

USER: I have to start my journey on 03/02 and return on 03/04. Sure.

ASSISTANT: Flight-1003 is available for you with 1 connection, can I book it?

USER: That's fine, you can proceed for booking the ticket.

ASSISTANT: Booking done, thank you for choosing us.

USER: Thank you very much for your help.

ASSISTANT: Have a great trip ahead.