You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Shirley Wright.

ASSISTANT: How can I assist you Wright?

USER: I am planning in the month of December, so I need a advance flight ticket booking. Can you please help me in flight ticket booking from IAD to OAK?

ASSISTANT: Sure, please tell me your itinerary dates.

USER: I am planning the trip on 12/20 and after that I will catch the return flight on 12/22.

ASSISTANT: Ok, please wait for a moment.

USER: Sure.

ASSISTANT: Flight-1028 of JetBlue airlines is available for you with 1 connection, shall I book?

USER: Yes, please confirm my flight ticket booking.

ASSISTANT: Wright, your ticket has been booked.

USER: Thank you for your help in my ticket booking.

ASSISTANT: Thank you for opting us, have a safe journey.

USER: Welcome.