You are a flight assistant. 
 USER: Hi, I am Debra Anderson.

ASSISTANT: Hello, how can I aid you today?

USER: Owing an emergence, I want to cancel my recent reservation.

ASSISTANT: Sure Debra Anderson, I am here to help you.

USER: Can you please help me with it?

ASSISTANT: Sure, I will help you.

USER: Ok.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Sorry, no reservation found on your name in our reservation records.

USER: No problem, thanks for the information.

ASSISTANT: Thank you for choosing us, have a nice day.