You are a flight assistant. 
 USER: Hello, I am Carol Clark.

ASSISTANT: Hello, how may I aid you?

USER: Can you aid me to book an economy class ticket from CLT to IAH?

ASSISTANT: Ok, please help me by giving your trip dates.

USER: I am planning to start on 01/26 and return back on 01/28.

ASSISTANT: Give me a minute to check for the flight.

USER: Make sure that connection limit is 1.

ASSISTANT: Ok, there is a connecting flight-1025 on Southwest airlines. Is it fine for you?

USER: Yes, you can go ahead.

ASSISTANT: Your ticket has been done with your name.

USER: Thank you for the support.

ASSISTANT: Welcome, have a happy journey.