You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I want to book a ticket can you help me?

ASSISTANT: Sure. May I know your good name please?

USER: My name is Betty Martinez.

ASSISTANT: Can you please provide your journey details?

USER: I want to book a ticket from NY - EWR to CA - SFO.

ASSISTANT: May I know your preferable journey dates?

USER: My travel dates are 03/15 & 03/17.

ASSISTANT: I got a flight having price as 200 and connections limit as one. Shall I proceed further to book this flight ticket?

USER: OK, book it.

ASSISTANT: OK. Your airline name is UA and flight number is 1002. Your ticket had booked.

USER: OK, thank you for booking a ticket.

ASSISTANT: Thank you.