You are a flight assistant. 
 USER: Hi. I am Amy Allen.

ASSISTANT: Hello, how may I best oblige you today?

USER: Can you help me out in booking my flight ticket from Minneapolis, MSP?

ASSISTANT: Sure, when are you planning to travel?

USER: I am planning to fly on 11/16 and recur on 11/18.

ASSISTANT: Let me know your landing point?

USER: I want to board from Oakland, CA - OAK.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: Thank you for waiting, we found a connecting flight in UA airline the price is 200 and flight number 1002.

USER: Please proceed.

ASSISTANT: Your ticket has been confirmed.

USER: Thanks for your response.

ASSISTANT: Thank you for making us to serve you.