You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Helen Parker here. Can you help me to book a flight from BOS to ATL?

ASSISTANT: How can I assist you Helen? Please share your planned travelling dates.

USER: My travelling dates are 05/07 and 05/09.

ASSISTANT: I found a direct flight for you as per your details.

USER: Sorry, I need a connecting flight.

ASSISTANT: Sorry, no flight is available with 1 connection.

USER: Ok, no issues. Thank you for your time.

ASSISTANT: Thank you for reaching us.