You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How Can I aid you?

USER: I am Michael Evans. There is a sudden plan with my relatives, I am planning to enjoy with them after a long time. Can you cancel my reservation?

ASSISTANT: Sure, wait for a minute.

USER: Ok.

ASSISTANT: Sorry for the inconvenience, no reservation found on your name.

USER: That's fine. Thank you for your help.

ASSISTANT: Thank you for reaching us.

USER: You are welcome.