You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I aid you?

USER: Can you please help me out in cancelling my recent reservation? As my client meeting has been cancelled as of now.

ASSISTANT: Sure. May I know your name please?

USER: Sure, my name is Jacob Thompson.

ASSISTANT: I have searched online but I could not find your flight reservation to cancel it. Thank you.

USER: Thank you.