You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: I am planning to make a holiday trip to Phoenix, can you please make a reservation from CLT to PHX?

ASSISTANT: Sure, do you prefer a connecting or direct flight?

USER: I prefer a connecting flight.

ASSISTANT: Could you please help me with your travelling dates?

USER: My journey start on June 6th, and arrival on June 8th.

ASSISTANT: Is there any more specifications?

USER: No.

ASSISTANT: May I know your good name to proceed further?

USER: My name is Sarah  Rodriguez.

ASSISTANT: We found a connecting flight 1004 from Southwest airlines has fare 100. Shall I proceed?

USER: Ok, proceed with the booking.

ASSISTANT: Your booking has been processed.

USER: Thank you for your help.

ASSISTANT: Thank you for availing us.