You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you now?

USER: Can you please help me in cancelling my reservation as my plan to visit my grandmother's home got cancelled?

ASSISTANT: Sure, can you please provide your good name?

USER: My name is Rebecca Perez.

ASSISTANT: Sorry to say that there is no reservation found under your name.

USER: Ok, no problem. Thank you for the information.

ASSISTANT: Thank you for opting us.