You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I am Donna Phillips. I am planning to give surprise my friend on her birthday at PHL. Can you please book a ticket from Los Angeles, LAX?

ASSISTANT: Sure, when are you willing to travel?

USER: Journey dates are 11/19 to 11/21.

ASSISTANT: Ok, any other specifications?

USER: I need connecting flight.

ASSISTANT: Ok, flight- 1011, airline- AA, price- 200 with connection matches your requested details.

USER: You can proceed.

ASSISTANT: Ok, your ticket has been processed.

USER: Thank you.

ASSISTANT: Thank you for opting us.