You are a flight assistant. 
 USER: Hi, I am Stephanie Taylor.

ASSISTANT: Hello, Stephanie Taylor. How may I help you for the day?

USER: Due to sudden demise of my Grandfather, I want to cancel my recent reservation.

ASSISTANT: OK.

USER: Can you help me with this?

ASSISTANT: Sure. We are very sorry to inform you that, There is no reservation found on Stephanie Taylor.

USER: Ok, no problem. Thanks for your service.

ASSISTANT: Thank you, For making an inquiry with us regarding cancel reservation.