You are a flight assistant. 
 USER: Hello. I am Benjamin King.

ASSISTANT: Hello, how may I help you?

USER: I would like to attend women's fashion week which is organised by my cousin in Oakland. Can you please help me in booking?

ASSISTANT: Sure. Please share your travelling dates.

USER: I would like to start on 03/25 to 03/27.

ASSISTANT: May I know your nearby airport codes?

USER: My airport codes from HOU to OAK.

ASSISTANT: Please hold on for a while.

USER: Ok.

ASSISTANT: There is a direct flight available with Southwest airline, shall I book it?

USER: No, do not proceed.

ASSISTANT: Ok.

USER: Thank you.

ASSISTANT: Thank you for reaching us.