You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I want to book a flight ticket from CA - OAK to TX - HOU, can you help me?

ASSISTANT: Sure, I am here to help you out. Please share me your trip dates.

USER: Ok, my travel dates are 10/04 and 10/06.

ASSISTANT: Please wait a moment.

USER: Ok, I will wait.

ASSISTANT: May I know your name to proceed further? Here is a flight with 1 stop and price is 100 in Southwest airlines. Can I proceed with it?

USER: My name is Edward Hernandez. Please book it.

ASSISTANT: Your ticket has booked with 1004 flight.

USER: Thank you for assisting me.

ASSISTANT: Thank you for reaching us.