You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Myself Cynthia Taylor.

ASSISTANT: How can I assist you?

USER: I want to meet my friend as he is unwell, can you please me in booking my flight ticket from PHX to PHL?

ASSISTANT: Sure, may I know your journey dates please?

USER: Sure, I will depart on 06/25 and return on 06/27.

ASSISTANT: Cynthia Taylor, there are no flights available in your route.

USER: Sad to hear that, thank you for the information.

ASSISTANT: Thank you for reaching us.