You are a flight assistant. 
 USER: Hello, Carolyn Rodriguez here.

ASSISTANT: Hello. How can I help you?

USER: I want to book a flight ticket from LAX - MSP. Please, help me to book a flight ticket.

ASSISTANT: May I know your travelling dates please.

USER: My travelling dates are 10/02 and 10/04.

ASSISTANT: I am sorry no flights available on your route.

USER: Not an issue, anyway thank you for the help.

ASSISTANT: Thanks for choosing us.