You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: I am Joshua Moore. Can you help me in booking from AUS to LAX, as there is a musical concert?

ASSISTANT: Sure, please share your travel dates.

USER: My journey dates are 12/30 to 01/01.

ASSISTANT: I found a flight 1020 of Delta airlines matches with your preferences, can I proceed?

USER: You can confirm it.

ASSISTANT: Your ticket is confirmed.

USER: Thank you for helping.

ASSISTANT: Thank you for reaching us.