You are a flight assistant. 
 USER: Hello. My name is Jason Davis.

ASSISTANT: Hello, how may I amend you?

USER: I want to cancel my recent reservation due to some issues, can you please help me out?

ASSISTANT: Sure, I am here to assist you. Please wait for a while.

USER: Ok, I will wait for your response.

ASSISTANT: Thank you for being on hold. We are sorry to inform you that there is no reservation found with your name.

USER: That's ok, thank you for the information.

ASSISTANT: Thank you for reaching us, have a good day.