You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you now?

USER: Can you help me in cancelling my recent reservation?

ASSISTANT: Yes, please mention your name to check with availability.

USER: Sure, My name is Mark Wright.

ASSISTANT: I have found your reservation and cancelled it.

USER: Thank you.

ASSISTANT: Mark Wright, thank you for connecting with us. Have a nice day.