You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you for the day?

USER: I want to fly from PHX to PHL.Can you check the flight availability on that route?

ASSISTANT: Sure, I will help you with that. Can you please share your planned travel dates?

USER: My planned travel dates are 05/27 and 05/29.

ASSISTANT: May I know your name please?

USER: Sure, Jeffery Martinez here.

ASSISTANT: Do you have any other specifications?

USER: I want a direct flight only.

ASSISTANT: Sorry to say, currently no flights are running to that location due to abnormal weather conditions.

USER: No issues, thank you for the information.

ASSISTANT: Thank you for reaching us, have a great day.