You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: I am Patricia Phillips. I want to book a ticket from MSP to AUS, can you help me?

ASSISTANT: Sure, may I know your travel dates?

USER: My travel dates are Dec 28 and Dec 30.

ASSISTANT: Do you have any specifications?

USER: I need a connecting flight.

ASSISTANT: We found a flight on your details with airline Delta, flight number: 1000 and one connection limit. Shall I book this ticket with economy class?

USER: You can book it.

ASSISTANT: Your ticket has been reserved.

USER: Thank you for booking.

ASSISTANT: Thank you.