You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello,. How can I provide assistance to you?

USER: I am planning to book a flight ticket to MSP from IAH, can you please help me out?

ASSISTANT: Sure, I am gleeful to assist you. Can you please forward your journey dates?

USER: Sure, my trip dates are May 03 and May 05.

ASSISTANT: Do you prefer any lay by in between journey?

USER: I prefer business class.

ASSISTANT: Ok, May I know your good name please?

USER: My name is Patrick Perez.

ASSISTANT: Is there any other specifications regarding your journey?

USER: I prefer direct flight.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: It's ok, thank you for the information.

ASSISTANT: Thanks for approaching us, wish you a nice day.