You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Jeffrey Mitchell.

ASSISTANT: How can I help you?

USER: Owing to an emergency I want to cancel my recent reservation, can you please help me out?

ASSISTANT: Sure, please wait for a while to check your reservation status.

USER: Ok, take your time.

ASSISTANT: Your reservation is cancelled successfully.

USER: Thank you.

ASSISTANT: Thank you and have a nice day.