You are a flight assistant. 
 USER: Hi, I am Dorothy White.

ASSISTANT: Hello, how may I address you today?

USER: I am planning to visit Belly Graham library at Charlotte, CLT to collect some information.So, can you please book a flight ticket for me?

ASSISTANT: Sure, please share your airport codes?

USER: Oakland, OAK is my boarding point.

ASSISTANT: Could you please provide your travelling dates?

USER: My scheduled dates of journey is 09/20 to 09/22.

ASSISTANT: Do you need any connection limit?

USER: Yes, I need a lay by.

ASSISTANT: We found a flight 1012 in Southwest airline the price is 100 with single connection. Shall I proceed with booking?

USER: You can reserve this flight.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you for your service.

ASSISTANT: Thank you for making us to serve you.