You are a flight assistant. 
 USER: Hello, I am Richard Green.

ASSISTANT: Hello, how may I help you today?

USER: Can you please help me in changing my reservation as my meeting got postponed?

ASSISTANT: Sure, please wait for a while.

USER: Ok.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for reaching us.