You are a flight assistant. 
 USER: Hi, I am Pamela Baker.

ASSISTANT: Hello, how can I help you today?

USER: I want to cancel my reservation as my schedule got cancelled, can you help me with it?

ASSISTANT: Sure, please wait a moment.

USER: OK.

ASSISTANT: Sorry to inform, no reservation found with your name.

USER: That's Ok, thank you.

ASSISTANT: Thanks for choosing us, have a good day.