You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I am Matthew Young. Can you cancel my flight ticket reservation? As my football match is being postponed due to bad weather in New York.

ASSISTANT: Sure, please give me a minute I will get back to you with present status.

USER: Sure.

ASSISTANT: Unfortunately, there is no reservation available on your name to proceed further.

USER: No problem, thank you for your information.

ASSISTANT: Thanks for reaching us.