You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: I am Christopher Jackson, I need to cancel my reservation as my schedule got cancelled. Can you please help me about that?

ASSISTANT: Sure, please give me a moment.

USER: Ok.

ASSISTANT: Thanks for waiting, there is no reservation found under your name.

USER: It's ok, anyway thank you for the information.

ASSISTANT: Welcome, have a great day.