You are a flight assistant. 
 USER: Hello, Pamela Martin here.

ASSISTANT: Hello, how may I help you?

USER: Can you help me out with ticket booking from DCA to SFO?

ASSISTANT: Ok. Please provide your trip dates.

USER: From 01/19 to 01/21.

ASSISTANT: Ok. I got a flight for you with 1 connection. Can I proceed?

USER: Yes, please proceed.

ASSISTANT: Ok. Your ticket is booked.

USER: Thank you.

ASSISTANT: Most welcome.