You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you today?

USER: Could you please cancel my reservation on the name of Ruth Phillips?

ASSISTANT: Ok, please wait for a while.

USER: Ok.

ASSISTANT: Thanks for giving your valuable time, there is no reservation found on your name.

USER: Ok, no problem at all. Thanks for your information.

ASSISTANT: Thank you for opting us, have a good day.