You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you?

USER: Please help me to book a flight ticket from BOS to PHX.

ASSISTANT: Yes, can you tell me your travelling dates?

USER: My travelling dates are from Apr, 24 to Apr, 26.

ASSISTANT: Do you have any other specifications?

USER: I need a single connecting flight.

ASSISTANT: Do you have any preferences?

USER: I prefer normal-cost airlines.

ASSISTANT: Give me a moment.

USER: Ok.

ASSISTANT: I have found an economy class ticket in a direct flight.

USER: Proceed for booking.

ASSISTANT: Can I know your name for booking?

USER: I am Timothy Allen.

ASSISTANT: Your ticket has been booked.

USER: Please share me flight number and airline name.

ASSISTANT: Flight number is 1016 of UA airlines.

USER: Thank you for booking.

ASSISTANT: Thank you for reaching us.