You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Mary Lewis. I want to cancel my recent reservation. Could you help me with that?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Please give me a minute, I will get back to you with current status.

USER: Sure.

ASSISTANT: There is no reservation available on your name.

USER: That's ok, no problem. Thank you.

ASSISTANT: Thanks for reaching us.