You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I am John Williams. I am planning to book a ticket with connection 1. Can you please help me out?

ASSISTANT: Sure, can I know your travel dates?

USER: I would like to travel on 09/03 and return back on 09/05.

ASSISTANT: Please share your airport codes.

USER: My airport codes are AUS to SFO.

ASSISTANT: The flight 1016 of Southwest airlines is available on your requested dates with 1 connection. Shall I proceed?

USER: Yes, you can proceed the booking.

ASSISTANT: John, your reservation has been done successfully.

USER: Thank you for your service.

ASSISTANT: You are welcome.