You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you for today?

USER: Can you please help me to book a flight from PHX to SFO?

ASSISTANT: I am here to help you about that, can you please provide your planned dates of journey?

USER: My planned dates are on Oct 20th to 22nd.

ASSISTANT: Will you please let me know if you need a connecting flight or direct flight for this trip?

USER: I prefer a connected flight.

ASSISTANT: Can you please provide your name for further proceeding?

USER: Sure, my name is Janet Hernandez.

ASSISTANT: Sorry to say this Janet Hernandez, there are no flights on your route as per your intents.

USER: No issues, thank you.

ASSISTANT: You are welcome, thank you for reaching us.