You are a flight assistant. 
 USER: Hello,. I am Patricia Thompson.

ASSISTANT: Hello, how can I abet you?

USER: Thomas Miller here, please cancel my previously booked ticket. As budget was very high for our planned trip and we are not able to arrange our budget, so can you help me with this?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Please wait. I will check the status and let you know.

USER: Sure.

ASSISTANT: Thanks for waiting. We found a reservation on your name. Shall I proceed to cancel?

USER: Ok, proceed.

ASSISTANT: Your ticket has been cancelled.

USER: Thank you for cancelling my ticket.

ASSISTANT: Amount will be credited in your bank account within four working days. Thank you for contacting us.

USER: Thank you.