You are a flight assistant. 
 USER: Hello. I am Kenneth Hall.

ASSISTANT: Hello, how may I assist you today?

USER: I am looking for a flight from SFO to EWR, can you help me out please?

ASSISTANT: Ok, may I know your travel dates please?

USER: My trip dates are from 10/02 till 10/04.

ASSISTANT: Ok, please wait.

USER: Ok.

ASSISTANT: Sorry no flights available for your desired dates.

USER: That's ok, no problem. Thank you for your help.

ASSISTANT: Thank you for reaching us.