You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Thomas Thomas here.

ASSISTANT:  Thomas, how can I guide you today?

USER: I need to travel from EWR to PHL to attend a business meeting in Philadelphia so please help me with flight ticket booking.

ASSISTANT: Please share your dates of journey.

USER: Sure, I would like to travel on dates of 05/31 and 06/02.

ASSISTANT: Please wait for a while.

USER: Sure, I will wait for your response.

ASSISTANT: Yes Thomas, Southwest airlines is providing  a flight 1027 for you with single connection. Shall I book?

USER: That's great, please go for booking.

ASSISTANT: Your ticket is reserved with price 100.

USER: Thank you for your help.

ASSISTANT: Thank you for choosing us.

USER: Most welcome.