You are a flight assistant. 
 USER: Hi. I am Amy Davis.

ASSISTANT: Hello, how may I serve you today?

USER: Please book a flight ticket from Charlotte, CLT to New York, EWR.

ASSISTANT: Sure.

USER: Thank you.

ASSISTANT: Do you have any preferences?

USER: I need a connecting flight.

ASSISTANT: Would you prefer either business class or economy class?

USER: I am comfortable with any class.

ASSISTANT: Help me with your travelling dates to proceed further.

USER: My travelling dates are from 08/08 to 08/10.

ASSISTANT: Please wait for a while, I will search flight for you.

USER: Sure.

ASSISTANT: Thank you for your time, there is a flight available in JetBlue airline, flight number 1005 having fare 100 and a lay by. Can I proceed to book?

USER: Ok, You can proceed.

ASSISTANT: Your reservation has been successfully processed.

USER: Thank you.

ASSISTANT: Thank you for reaching us.