You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you at this you at this moment?

USER: I am Kenneth Jackson. I want to book a flight ticket from LGA to SFO. Can you make a reservation for me?

ASSISTANT: Nice to meet you Jackson. I will help you with that. Can I have your travel dates please?

USER: Sure, my itinerary dates are on 05/02 and return on 05/04.

ASSISTANT: Ok Jackson, please wait a moment to check flight availability.

USER: Ok, make sure that the connection limit 1.

ASSISTANT: Sorry Jackson, no flight is available to you on your dates with connection 1 due to heavy traffic in your route.

USER: Ok, not a problem. Thank you for your valuable information.

ASSISTANT: Thank you for choosing us, have a good day.