You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I want to cancel my recent reservation, can you help me?

ASSISTANT: How can I help you? Please tell me your name?

USER: Myself Charles Moore. Please cancel my reservation.

ASSISTANT: Sorry Charles, there is no reservation under your name.

USER: Ok, no issues.

ASSISTANT: Thank you for reaching us.

USER: Thanks for checking.