You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Edward Mitchell.

ASSISTANT: How may I be of your assistance today?

USER: I want to cancel my ticket which was booked to New York to meet my cousin.

ASSISTANT: Ok. I will check the reservation list and revert to you.

USER: Sure.

ASSISTANT: Thanks for your patience, but no reservation is done on your name. Thank you for reaching us.

USER: Thank you for your information.