You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I am Ashley Lee. I want to cancel my reservation, due to my health issues. Could you help me in the cancellation?

ASSISTANT: Sure, we are here to help you. Wait for some time.

USER: Sure.

ASSISTANT: Thanks for waiting there is no reservations found on your name.

USER: Not an issue. Thank you.

ASSISTANT: Thanks for choosing us.