You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I help you today?

USER: I am Ruth Baker.

ASSISTANT: Thanks for providing your name.

USER: I want to cancel my recent reservation due to heavy rains. Can you help me with that?

ASSISTANT: Sure, please wait for a moment, I will revert you. Thanks for waiting.

USER: Ok.

ASSISTANT: Unfortunately, there is no reservation found with your name.

USER: Ok, no problem.

ASSISTANT: Have a Great day.

USER: Thanks for the information.