You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: Due to some financial issues, I would like to cancel my recent reservation. Please help me out.

ASSISTANT: Sure, may I know your name?

USER: Laura Mitchell here.

ASSISTANT: Ok, please wait a minute.

USER: Ok.

ASSISTANT: We found a reservation on your name, shall I proceed to cancel it?

USER: Go ahead.

ASSISTANT: Your reservation has been cancelled.

USER: Thank you so much.

ASSISTANT: Thank you for contacting us.