You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: Can you help me in cancellation of my recent reservation?

ASSISTANT: Sure, will you mention your name please?

USER: Jerry Campbell here.

ASSISTANT: There are no reservation found under your name.

USER: Ok, no issues. Thank you for the information.

ASSISTANT: Thanks for reaching us, have a great day.