You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: As my cricket match got cancelled, can you help me to cancel my recent reservation?

ASSISTANT: Sure, I am here to help you. Can you help me with your name to proceed?

USER: Sure, my name is Emma Miller.

ASSISTANT: No reservation found for this search. Sorry for inconvenience.

USER: That's ok, thank you for the information.

ASSISTANT: Thank you for reaching us, have a nice day.