You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can i help you?

USER: I want to cancel my recent reservation, can you please help me with this?

ASSISTANT: Sure, I will help you, please provide me your name.

USER: I am Pamela Harris.

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT: Thanks for waiting. There is no active reservation on your name.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: Thank you.