You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you now?

USER: I would like to cancel my reservation, can you please help me with that?

ASSISTANT: Sure, I am here to help you with that.

USER: Thank you.

ASSISTANT: Please, provide me your name to check your reservation status.

USER: Myself Shirley Rodriguez.

ASSISTANT: Ok, please wait for a while.

USER: Sure, I will wait for your response.

ASSISTANT: Sorry, there is no reservation found on your name in our records.

USER: Ok, no problem. Thank you for checking out.

ASSISTANT: Thanks for choosing us.