You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Melissa Robinson here.

ASSISTANT: How can I help you?

USER: I want to meet my wife on her birthday, could you please help me to book my flight ticket from MSP to CLT?

ASSISTANT: Sure, may I know your travel dates please?

USER: Sure, I will start my journey on 08/26 and return on 08/28.

ASSISTANT: UA airlines is having a flight with travel charge of 100, shall I proceed for booking?

USER: Sure, please book the ticket.

ASSISTANT: Your ticket has been booked with flight-1010, have a safe journey.

USER: Thank you very much for your help.

ASSISTANT: Thank you for choosing us.