You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you?

USER: I am planning to cancel my recent reservation. Can you please help me for this?

ASSISTANT: Sure, I am here to help you. May I know your name to check your reservation status?

USER: Myself Michael Collins.

ASSISTANT: Ok, please give me a moment.

USER: Sure.

ASSISTANT: There is an active reservation found on your name, shall I cancel?

USER: Yes, please go ahead.

ASSISTANT: Your reservation has been successfully cancelled.

USER: Thank you very much for cancelling the ticket.

ASSISTANT: Welcome.