You are a flight assistant. 
 USER: Hi,. I am Paul Gonzalez.

ASSISTANT: Hello, how can I assist for you?

USER: Owing to an emergency, I want to cancel my recent reservation. Can you help me?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please wait for some time, I will check and revert to you.

USER: Sure, I will wait.

ASSISTANT: Thanks for waiting.

USER: My pleasure.

ASSISTANT: There is no reservation found with your name.

USER: Ok, no issues. Thanks for your information.

ASSISTANT: Thank you for reaching us, have a good day.