You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I am Timothy Hill. I have to attend a Music Concert at Charlotte, could you please help me with booking a flight ticket from SFO to CLT?

ASSISTANT: Sure, can you share your trip dates?

USER: I would like to take off on 08/17 and return on 08/19.

ASSISTANT: There is a connecting flight with number 1026 in airline Hawaiian, the fare is 100.

USER: Please confirm the booking.

ASSISTANT: Your ticket is reserved.

USER: I really appreciate your help, thank you for your service.

ASSISTANT: Thank you for reaching us.