You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: I want to cancel my recent reservation. Can you help me for that one?

ASSISTANT: May I know your name to check your reservation?

USER: Sure, Katherine Hernandez here.

ASSISTANT: Ok, be on hold for sometime.

USER: Sure.

ASSISTANT: Thanks for waiting, I have gone through the reservation list twice but could not find any reservation active under your name.

USER: No issues, thank you for the information.

ASSISTANT: Welcome Katherine Hernandez.