You are a flight assistant. 
 USER: Hi. This is Nicholas Davis.

ASSISTANT: Hello, What kind of help are you expecting from our side?

USER: I want to cancel my recent reservation as my project got ramp down. Can you please help me in that?

ASSISTANT: Sure, I can help you in that cancellation.

USER: Thank you.

ASSISTANT: Please wait for a moment.

USER: Ok.

ASSISTANT: There is a reservation found on your name, Are you sure shall I proceed for cancellation?

USER: You can proceed with cancellation.

ASSISTANT: Sure, your ticket has been cancelled.

USER: Thank you for your service.

ASSISTANT: Thanks for consulting us, have a great day.