You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: I want to book a ticket from LAX to OAK, hope you are helping me out.

ASSISTANT: Sure, can I know your travelling dates?

USER: Ok, my journey dates are from Nov 10 to 12.

ASSISTANT: On which name should I reserve the flight ticket?

USER: Laura Walker.

ASSISTANT: Do you have any connection limit?

USER: I need a direct flight.

ASSISTANT: Do you have any other specifications?

USER: Yes, I would like to return in the evening time.

ASSISTANT: Sorry, there are no flights found on given dates.

USER: It's ok, thanks for checking.

ASSISTANT: Thank you for reaching us.