You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Cynthia Phillips.

ASSISTANT: How can I help you today?

USER: I have a plan to meet my friend in Orlando, can you help me for booking a flight ticket?

ASSISTANT: Sure, can you please share your airport codes?

USER: My travelling airport codes are from EWR to MCO.

ASSISTANT: On which dates you want to travel?

USER: My travelling dates are 10/20 and 10/22.

ASSISTANT: Flight 1019 in Southwest airlines is available for you with 1 connection and fare is 200. Shall I proceed?

USER: Please search a direct flight for me.

ASSISTANT: Sorry, no direct flights are available on your route.

USER: That's ok, thank you for checking.

ASSISTANT: Welcome, have a nice day.