You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I want to cancel my recent reservation, as my health is not good. Can you please help me out with it?

ASSISTANT: Sure, may I know your good name please?

USER: Thank you for the response. My name is Christine Rodriguez.

ASSISTANT: Please wait for a moment.

USER: Ok, sure. I will wait for your response.

ASSISTANT: I have found a reservation on your name and cancelled it successfully.

USER: Thank you for the help.

ASSISTANT: Thank you for approaching us.