You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Scott Hall.

ASSISTANT: How may I help you, Scott?

USER: I will be changing my recent reservation I made a week ago, as my wife is sick I will be visiting her. Can you help me?

ASSISTANT: Sure Scott. Please wait a minute while I check the status of your reservation.

USER: Sure, take your time.

ASSISTANT: Thank you for waiting, Scott. There is no reservation found with your details.

USER: Maybe my assistant already cancelled it without my knowledge, no issues.

ASSISTANT: Thank you for reaching us.

USER: You are most welcome.