You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you at this moment?

USER: Myself Frank Perez. I need to cancel my recent reservation, can you please help me?

ASSISTANT: Sure Perez, I am happy to help you with that.

USER: Thank you for your kind reply.

ASSISTANT: Please wait a moment to check your reservation status.

USER: Sure, I will be waiting.

ASSISTANT: Congrats Frank Perez, your reservation has found and cancelled successfully.

USER: Thank you for your help in cancellation.

ASSISTANT: Thank you for choosing us, have a good day.