You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I support you for the day?

USER: Bike Week in Daytona Beach has been cancelled for my participation. So, I need to cancel my reservation.

ASSISTANT: Ok.

USER: Would you help me in this cancellation?

ASSISTANT: Sure. May I know your name to check reservation?

USER: Here is Margaret Evans.

ASSISTANT: Please, wait for a while.

USER: Ok.

ASSISTANT: Thank you for being patience, there is no reservation exists on your name.

USER: Not a issue, thank you for your response.

ASSISTANT: Thank you for approaching us.