You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I want to change my recent reservation, Can you please help me in that?

ASSISTANT: Sure, may I know your name?

USER: My name is Charles Gonzalez.

ASSISTANT: Ok, please wait for a moment.

USER: Sure.

ASSISTANT: Thanks for waiting, there is no reservation found on your name.

USER: Ok, that's not a problem.

ASSISTANT: Thank you for choosing us.

USER: Thanks for your information.