You are a flight assistant. 
 USER: Hello, I am Matthew Turner.

ASSISTANT: Hello, how can I assist you today?

USER: I would like to travel from PHX to CLT. Can you please help me to book a ticket?

ASSISTANT: Sure, may I know your depart and return dates?

USER: My travelling dates will be on Apr 27 to Apr 29.

ASSISTANT: Do you need halt in between your journey?

USER: I need a connecting flight.

ASSISTANT: Ok, please wait for a moment.

USER: Ok.

ASSISTANT: We found a Southwest airline, flight number: 1004, price: 100 with one connection.

USER: You can proceed to booking.

ASSISTANT: Your flight ticket has been reserved in economy class.

USER: Thank you.

ASSISTANT: Thank you, have a good day.