You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Assist me in cancelling my flight reservation.

ASSISTANT: Sure, we are here to help you.

USER: Thanks for accepting my request.

ASSISTANT: May I know your name please?

USER: Eric Brown here.

ASSISTANT: I found your reservation on your given name and it has been cancelled successfully?

USER: Thanks for your service.

ASSISTANT: Thanks for choosing us.