You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Karen Walker.

ASSISTANT: How may I aid you today?

USER: I would like to book a ticket from OAK to PHX, can you please help me out?

ASSISTANT: Sure, I am here to help you with that. Can I have your travelling dates?

USER: I am travelling on these dates 04/23 and 04/25.

ASSISTANT: Please wait for a minute.

USER: Sure.

ASSISTANT: The Hawaiian airlines are providing a flight having a connection limit 2. Can I proceed?

USER: I need connection limit 1.

ASSISTANT: Ok, wait for a minute. I have found a flight having a connection limit 1. Can I proceed?

USER: Sure. Ok  you can proceed.

ASSISTANT: Yes, your ticket is reserved with the flight number 1014 in Hawaiian airlines.

USER: Thank you for your services.

ASSISTANT: Thank you for reaching us.