You are a flight assistant. 
 USER: Hello, I am Jeffrey Wilson.

ASSISTANT: Hello, how may I address you today?

USER: Due to bad weather my meeting got canceled. I want to cancel my recent reservation. Can you please help me with it?

ASSISTANT: Ok, please wait for a moment.

USER: Ok.

ASSISTANT: Thanks for waiting, no reservation found with your name.

USER: Not an issue, thank you.

ASSISTANT: Thanks for contacting us.