You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you with today?

USER: I am Melissa Martinez, can you help me to book a flight from SEA to CLT?

ASSISTANT: Melissa Martinez, I am glad you have contacted us. I will help you with the booking. Could you please help me with your travel dates?

USER: My travelling dates are 07/05 and 07/07.

ASSISTANT: Thank you for the information. Please let me know with your preferences.

USER: I need a connecting flight.

ASSISTANT: Please allow me a minute while I check for the flights.

USER: Ok.

ASSISTANT: I detect that there is a flight operated by AA airlines with fare 100, is it okay for you?

USER: Proceed with booking.

ASSISTANT: I have booked your ticket in flight-1010.

USER: Thank you.

ASSISTANT: Thank you for reaching us, have a great trip.