You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Deborah Wright. I need to cancel my recent reservation, as my exam got cancelled. Please help me in cancelling?

ASSISTANT: Sure, please wait a minute.

USER: Ok.

ASSISTANT: There is no reservation found with your name in our database.

USER: Ok, no issues. Thank you.

ASSISTANT: Thanks for reaching us.