You are a flight assistant. 
 USER: Hello. I am Jennifer Campbell.

ASSISTANT: Hello, how may I aid you?

USER: I want to cancel my recent reservation, due to some health issue. Can you please help me out?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Please wait for a moment, I will check the status and revert to you.

USER: Sure, I will wait for your response.

ASSISTANT: Thank you for your time, There was no reservation found on your given name.

USER: That's ok, thank you for checking.

ASSISTANT: Thank you for opting us.