You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Shirley Harris.

ASSISTANT: How may I aid you today?

USER: I would like to book a ticket from EWR to PHX, can you help me?

ASSISTANT: Sure, can you please mention your travelling dates?

USER: My travel dates are 07/20 and 07/22.

ASSISTANT: Please wait a moment.

USER: Sure.

ASSISTANT: Here is a flight with one connection and the price is 100 in AA airlines, can I reserve on your name?

USER: You can book it.

ASSISTANT: Your ticket has been reserved with flight number 1011.

USER: Thank you for booking.

ASSISTANT: Thank you for reaching our service, have a safe journey ahead.