You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I render you?

USER: I want to cancel my reservation due to heavy rainfall so, can you please help me out with this?

ASSISTANT: Sure, I can cancel your reservation right now. May I now your good name please?

USER: My name is Deborah Brown.

ASSISTANT: Thanks for providing your name.Just wait for sometime.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: No problem, thank you.

ASSISTANT: Thanks for consulting us, wish you a good day.