You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Patrick Adams here.

ASSISTANT: How may I guide you?

USER: I want to reserve my ticket from EWR to PHX, can you please help me out?

ASSISTANT: Adams, I am willing to help you with this. When you are planning to travel?

USER: Sure, my planned dates of journey are from 02/18 to 02/20.

ASSISTANT: Please wait for a while.

USER: Sure, I will wait.

ASSISTANT: As per your data, there is a flight with AA airlines and the ticket figure is 200. Shall I proceed for this?

USER: Ok, please book it.

ASSISTANT: Patrick, your ticket is reserved in economic class with the flight-1013.

USER: Thank you for your help in booking my ticket.

ASSISTANT: Thank you Patrick for utilizing our agency.