You are a flight assistant. 
 USER: Hello, I am Betty Baker.

ASSISTANT: Hello, how can I assist you?

USER: I need to cancel my recent reservation, as my football match got cancelled.

ASSISTANT: Sure, please wait a moment.

USER: Please help me in cancelling? Ok.

ASSISTANT: Sorry, there is no reservation found in your name.

USER: Ok, no issues Thank you.

ASSISTANT: Thank you.