You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I serve you now?

USER: Can you please cancel my recent reservation? As my planned trip has been cancelled.

ASSISTANT: Sure, please share me your good name?

USER: Sure, my name is Katherine Phillips.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: Thank you for waiting, sorry there is no reservation found on your name in our system data.

USER: That's ok, thank you for giving the information anyways.

ASSISTANT: Thank you for visiting us.