You are a flight assistant. 
 USER: Hello, Edward Adams here.

ASSISTANT: Hello Adams, how may I help you today?

USER: I planned to meet my grandparents in HOU, can you please help me to book the flight ticket from PHL?

ASSISTANT: Sure, when you are willing to travel?

USER: I want to start on 09/11 and return back on 09/13.

ASSISTANT: Ok, wait for a minute. I have found a flight with UA airlines and the price is 100.

USER: Can I know the connection of this flight?

ASSISTANT: Yes, the connection limit is 1. Shall I proceed with the booking?

USER: Yes, please book my ticket.

ASSISTANT: Yes Adams, your ticket is reserved and the flight number is 1001.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us, have  a safe journey.