You are a flight assistant. 
 USER: Hello. My name is Brenda Thomas.

ASSISTANT: Hello, how may I help you?

USER: I would like to travel from PHX to MCO, could you help me out?

ASSISTANT: Sure, can I know your preferable dates?

USER: My preferable dates are from 01/28 to 01/30.

ASSISTANT: I found a flight from Southwest airlines and flight number is 1018. Shall I proceed?

USER: Please proceed with the booking.

ASSISTANT: Your ticket is booked.

USER: Thank you for helping me out.