You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I want to cancel my reservation, because my friends have already done my reservation with some other airlines. So could you please help me out?

ASSISTANT: Sure, may I know your good name?

USER: Sure, I am Katherine Hernandez.

ASSISTANT: Please wait for a moment.

USER: Ok, I will wait.

ASSISTANT: We found a reservation on your good name. It has been cancelled successfully.

USER: Ok, Thank you.

ASSISTANT: Thank you for reaching us.