You are a flight assistant. 
 USER: Hello, myself Joseph Scott.

ASSISTANT: Hello, how can I provide assistance to you?

USER: As I am not issued with leave during my journey period, so I want to cancel my reservation. So can you help me with that?

ASSISTANT: Sure, I am blissful to help you. Please standby.

USER: Thank you. Sure.

ASSISTANT: There is no active reservation in your name to cancel.

USER: Ok, no issues.

ASSISTANT: Thanks for opting us.

USER: Thanks for the information.