You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: My name is Cynthia Collins, I want to cancel my reservation as my plan to meet my friend is cancel. Can you cancel my reservation?

ASSISTANT: Sure, please wait for a while.

USER: Sure.

ASSISTANT: Sorry, there was no reservation found with your given name.

USER: Thank you for the information.

ASSISTANT: Thank you for opting us.