You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Stephanie Carter here.

ASSISTANT: How may I assist you Stephanie Carter?

USER: Owing to an emergency, I had to cancel my current reservation. Please help me.

ASSISTANT: Yes, I am here to help you. Wait a moment, while as I am checking your status. Thank you for your patience, as there is no reservation found with your details.

USER: That's fine. Thank you for the information.

ASSISTANT: Would you like me to check reservations on any other dates?

USER: Thanks for your concern. Right now, I didn't plan anything.

ASSISTANT: It's ok. Thank you for reaching us.

USER: Thank you.