You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I need a direct flight for my journey as I am in an emergency to travel CLT in the month of August. Can you please help me in booking my flight ticket from PHX?

ASSISTANT: Your travelling dates please?

USER: Thank you for reacting positively, my travelling dates are 08/10 and 08/12.

ASSISTANT: I am sorry no flights found on your route. May I know your name please?

USER: Not an issue with that, I will go with another resources to reach out my destination. My name is Angela Brown. Anyways thank you for the information.

ASSISTANT: Thank you for choosing us.