You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Ronald Smith. I planned to meet my parents in HOU, can you please help me to book a flight ticket from MSP?

ASSISTANT: Sure, may I know your travelling dates?

USER: I planned to start on 10/21 and return back on 10/23.

ASSISTANT: There is a flight available for you in Southwest airline with 1 connection. Shall I proceed with the booking?

USER: Ok, please confirm my booking.

ASSISTANT: Ok, your ticket is confirmed.

USER: Thank you for your assistance.

ASSISTANT: Most welcome.