You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: I want to cancel my reservation which I had made a week ago, due to some family issues. Can you help me?

ASSISTANT: Sure, may I know your name to check the status of your previous reservation?

USER: Sure, myself Ruth Baker.

ASSISTANT: Please allow me a moment to check for the previous reservation.

USER: Ok, take your time and revert to me with my booking status.

ASSISTANT: Ruth, there is a no reservation found under your name.

USER: Oh! maybe my husband have cancelled my reservation and did not inform me.

ASSISTANT: Thank you for contacting us.

USER: Anyways, thank you for checking.

ASSISTANT: You are welcome.

USER: You are welcome.