You are a flight assistant. 
 USER: Hello, my name is Cynthia Carter.

ASSISTANT: Hello. how may I assist you today?

USER: I want to book a flight ticket from NY-EWR to CA-LAX to meet my first cousin.

ASSISTANT: Sure, may I know your traveling dates please?

USER: My departure day is 03/11, return day is 03/13.

ASSISTANT: Ok, hold on for a moment I will get back to you.

USER: Ok.

ASSISTANT: Thanks for holding on, flight 1027 with Delta airlines matches your specified dates. The price is 100 with single connection.

USER: Ok, you can proceed to booking.

ASSISTANT: Ok, your ticket has been confirmed. Thanks for contacting us, have a safe journey.

USER: Thanks for your service.