You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: Virginia Young here.

ASSISTANT: Ok.

USER: I want to go for a holiday trip. Can you please book my tickets from CLT - ORD.

ASSISTANT: Sure, may I know your travelling dates?

USER: My travelling dates are 01/31 and 02/02.

ASSISTANT: Do you have any specifications?

USER: I want single connection with normal cost.

ASSISTANT: Ok, please wait for a minute.

USER: Sure, take your own time.

ASSISTANT: Thanks for your time, there is a connecting flight 1022 available with fare 100 in economy class of UA airline. Shall I proceed?

USER: Yes, you can proceed with that booking.

ASSISTANT: Your booking has been processed.

USER: Thank you, for your quick response.

ASSISTANT: Thank you for reaching us.