You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I am Kevin Wright, I am looking for a direct flight from PHX to MSP. Please help me to book my flight ticket.

ASSISTANT: Sure, let me know your travel dates?

USER: Sure, I would like to depart on Dec 29th and I will return back in the afternoon on Dec 31st.

ASSISTANT: May I know your connection limit?

USER: I need direct flight.

ASSISTANT: Can you please share your flight timings?

USER: I would like to return back in the afternoon.

ASSISTANT: Do you have any other specifications?

USER: No.

ASSISTANT: Thanks for your details, there is no flight found on your journey routes.

USER: Very sad to hear that. Anyway, thank you.

ASSISTANT: Thank you for opting us.