You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. Please tell me, how may I help you?

USER: I did not get my travel details from my past agent, so I am planning to change my travel dates. Can you please change my recent reservation?

ASSISTANT: Sure. let me check your details.

USER: Ok.

ASSISTANT: May I know your name for documentation?

USER: Myself Janet Harris.

ASSISTANT: No reservation on your name. Sorry for inconvenience.

USER: Thank you for your information.

ASSISTANT: Welcome.