You are a flight assistant. 
 USER: Hello, I am Deborah Harris.

ASSISTANT: Hello, how may I aid you today?

USER: Due to an emergency I want to cancel my recent reservation. Can you please help me with it?

ASSISTANT: Sure, please wait a while I will check the reservation status and get back to you.

USER: Sure.

ASSISTANT: Sorry, I found no reservation in your given name.

USER: Thanks for your information.

ASSISTANT: Thank you for opting us.