You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I serve you?

USER: I need you to cancel my recent booking.

ASSISTANT: Sure. Tell me your name please?

USER: My name is Jason Hill.

ASSISTANT: Please wait.

USER: Sure, I will.

ASSISTANT: I have searched online but I could not find your flight reservation to cancel it.

USER: That's ok. Thank you.

ASSISTANT: Thank you.