You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?

ASSISTANT: Sure, I am here to help you with that reservation cancel. May I know your name please?

USER: My name is Pamela Garcia.

ASSISTANT: We found the reservation with your name in our reservation list and I have cancelled it successfully.

USER: Thanks for helping me.

ASSISTANT: Most welcome, thank you for reaching us. Have a nice day.