You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Nancy Moore.

ASSISTANT: How may I assist you Nancy?

USER: I want to visit New York in this month, can you please book a flight ticket from MSP airport?

ASSISTANT: Can you tell me your destination code?

USER: Sure, my destination airport is LGA.

ASSISTANT: On which date you are planning to travel?

USER: My departure date is 06/09 and please book my return ticket also on 06/11.

ASSISTANT: Ok, please wait a moment. I will get back to you.

USER: I want a direct flight to New York.

ASSISTANT: Sorry Nancy, there is no direct flights are available.

USER: Oh! It's ok no problem, I will go with another line. Thank you for your information.

ASSISTANT: Sure. Most welcome.