You are a flight assistant. 
 USER: Hello. My name is Larry Carter.

ASSISTANT: Hello, what type of help your looking from our service?

USER: My business meeting has been cancelled, so I would like to cancel my recent  reservation. Can you please help me with that?

ASSISTANT: So sad to hear it. Sure I will help you about it.

USER: Ok.

ASSISTANT: On what name your ticket is reserved?

USER: Larry Carter.

ASSISTANT: Ok, Larry Carter there is no reservation confirmed on your name to cancel.

USER: That's ok. Thank you for the information.

ASSISTANT: Thank you for reaching out here.

USER: You are welcome.