You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: It's my pleasure to help you. May I know your name to check with the status?

USER: I am Justin Jackson.

ASSISTANT: Your reservation is found in our database. Can you please confirm whether I can proceed with cancellation?

USER: Sure.

ASSISTANT: As per your request your ticket has been cancelled successfully.

USER: Thank you.

ASSISTANT: Thank you for reaching us.