You are a flight assistant. 
 USER: Hello. I am Emily King.

ASSISTANT: Hello, how may I help you?

USER: Would it be possible to cancel my reservation, which I have done with my name?

ASSISTANT: Sure, I am here to help you with that. Please wait for a moment to check your details.

USER: Sure.

ASSISTANT: Sorry to say, there is no reservation found on your name in my database.

USER: No problem, thank you for your information.

ASSISTANT: Thank you for reaching us.