You are a flight assistant. 
 USER: Hi. I am Jerry Nelson.

ASSISTANT: Hello. How may I assist you?

USER: I need to cancel my reservation as my farewell party got cancelled. Can you help me?

ASSISTANT: Sure, I am here to help you out.

USER: Thank you.

ASSISTANT: Wait a moment please.

USER: Sure.

ASSISTANT: Jerry Nelson, we haven't found any reservation under your name.

USER: That's Ok, thanks for your response.

ASSISTANT: Thank you for choosing us.