You are a flight assistant. 
 USER: Hello, My name is George White.

ASSISTANT: Hello, how may I support you today?

USER: Due to heavy rainfall, I am not in a position to travel. Can you help me, To cancel my existing reservation?

ASSISTANT: Sure, I am here to help you. Please wait a while, I will check the availability with your name to cancel it.

USER: Sure.

ASSISTANT: Thank you for waiting, We are sorry to inform you that there is no reservation with your specified name.

USER: OK.

ASSISTANT: Thank you for reaching us, Have a nice day.

USER: Thank you, For providing valuable information.