You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: I am Amanda Harris. I want to book a ticket from PHL. Can you please book a ticket for me?

ASSISTANT: Sure, I am here to help you. May I know your destination?

USER: My destination airport code is PHX.

ASSISTANT: Ok, can I have your trip dates?

USER: I would like to travel on 06/14 and return back on 06/16.

ASSISTANT: Thanks for your details, please wait a moment.

USER: Make sure my connection limit is 1. Ok.

ASSISTANT: Thanks for your time, based on your request we got a flight-1013 for you with connection 1 and price 200. Shall I proceed?

USER: That's fine, please proceed the booking.

ASSISTANT: Ok, your ticket has been done with Southwest airline.

USER: Thank you for your help.

ASSISTANT: Welcome, have a great day.