You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you for the day?

USER: The Monterrey Car Week has been cancelled, due to some technical issues.

ASSISTANT: Ok.

USER: So, help me in cancelling the  reservation with my name?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: May I know your good name to check the previous reservation?

USER: Katherine Roberts is my good name.

ASSISTANT: Please wait a minute, I will check and let you know the status.

USER: Sure, I will wait.

ASSISTANT: Thanks for your precious time, we did not find any reservation with your name to cancel.

USER: Not a issue.

ASSISTANT: Ok.

USER: Thank you for your quick response.

ASSISTANT: Thank you for reaching us.