You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Jennifer Thompson.

ASSISTANT: Jennifer, how can I aid you?

USER: My business meeting has been cancelled, could you please help me with cancelling my recent reservation?

ASSISTANT: Sure, please wait for a while.

USER: Sure, take your time.

ASSISTANT: Sorry, I did not find any reservation under your name.

USER: That's ok, not an issue. Anyways, thank you for the information.

ASSISTANT: It's my pleasure, have a good day.