You are a flight assistant. 
 USER: Hello, Paul Thomas here.

ASSISTANT: Hello. How can I help you?

USER: On my mother's birthday, I want to give surprise to my mom. So, can you please book my ticket from IAD to BOS?

ASSISTANT: May I know your dates of journey?

USER: 01/21 to 01/23.

ASSISTANT: There is a flight with connection 1 and airline is Hawaiian. Can I proceed?

USER: Yes, you can proceed.

ASSISTANT: Your flight is booked with number 1020. Have a safe flight.

USER: Thank you.