You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Richard Thompson.

ASSISTANT: How can I assist you?

USER: I am planning to travel from ORD to HOU.

ASSISTANT: Sure Richard, can I know the travel dates please?

USER: My travelling dates are 01/14 to 01/16.

ASSISTANT: Ok, wait a moment please.

USER: Sure.

ASSISTANT: There is a connecting flight in Hawaiian airline, can I book it?

USER: You can book it.

ASSISTANT: Your ticket has been booked with flight number 1027.

USER: Thank you.

ASSISTANT: Thank you for approaching us.