You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Charles Moore here.

ASSISTANT: How can I help you Moore?

USER: Please help me out in booking the ticket from DTW to CLT.

ASSISTANT: Sure, I will help you with that. Please mention your planned trip dates.

USER: My trip dates are 10/18 and 10/20.

ASSISTANT: Ok, please wait for a moment.

USER: Sure.

ASSISTANT: Flight-1011 of Hawaiian airlines is available for you with 1 connection and price 100.

USER: Ok, confirm it.

ASSISTANT: Moore, your ticket is booked.

USER: Thank you for your service.

ASSISTANT: Thank you for choosing us.