You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you?

USER: I would like to cancel my reservation which is with the name Nicole Jones. Please help me with it.

ASSISTANT: Sure, please wait for a minute.

USER: Ok.

ASSISTANT: There is no reservation done with your name earlier to cancel.

USER: That's fine, thanks for the response.

ASSISTANT: Thank you for availing us.