You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you today?

USER: I want to book a ticket from OAK to SFO to attend Innovation festival to share my ideas. Can you help me?

ASSISTANT: Sure, can you please mention your depart and arrival dates of your journey?

USER: My journey dates are 08/20 and 08/22.

ASSISTANT: Do you like to go with a connecting or direct flight?

USER: I need break in my journey.

ASSISTANT: May I know your name please?

USER: Michael Allen here.

ASSISTANT: United Airlines is providing connecting flight with the ticket fare of 100 and depart time is 13:00 hours, arrival time is 17:00 hours. Shall I proceed?

USER: Go ahead.

ASSISTANT: Ok, your ticket is reserved in an economy class and the flight number is 1015.

USER: Thank you so much.

ASSISTANT: Thank you for choosing us.