You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you at this moment?

USER: I just wants to cancel my reservation, as I have an important meeting to attend immediately.

ASSISTANT: Sure, I will help you.

USER: Would you help me in cancelling my reservation with the name of Edward Evans?

ASSISTANT: May I know on which name you have booked your ticket? Please give me a moment, I will check and let you know.

USER: Ok.

ASSISTANT: Sorry, there is no ticket existing on your name.

USER: No problem. Thank you for your information.

ASSISTANT: You are welcome. Thank you for reaching us.