You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: I want to travel from MSP to PHX.

ASSISTANT: May I know your name please?

USER: My name is Margaret Thompson.

ASSISTANT: Can I know your travelling dates please? May I have the information please?

USER: It is from 05/14 to 05/16.

ASSISTANT: Sorry, there are no flights regarding your journey. Thank you, have a nice day.