You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: I am planning to go Austin to celebrate my birthday. Can you do the reservation?

ASSISTANT: Sure, can you please let me know your journey dates?

USER: Dates are 12/29 and 12/31.

ASSISTANT: Kindly assign your journey points?

USER: My airport codes are ORD-AUS.

ASSISTANT: May I know your name please?

USER: Amy Allen here.

ASSISTANT: Please wait for a while.

USER: Ok.

ASSISTANT: We found a direct flight with Hawaiian airlines. Shall I proceed?

USER: Do not proceed.

ASSISTANT: Ok.

USER: I need connecting flight. Thank you for the information.

ASSISTANT: Thank you for reaching us.