You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I want to attend a conference in Chicago, can you help me?

ASSISTANT: Sure, may I know your travelling details?

USER: My airport codes are MSP to ORD.

ASSISTANT: Ok, may I know your travelling dates?

USER: My journey dates are 10/05 and 10/07.

ASSISTANT: OK, wait for a minute.

USER: Ok. My name is Eric Scott.

ASSISTANT: Yes, I found a flight-1004 with southwest airlines, can I proceed?

USER: You can proceed.

ASSISTANT: Yes, your ticket is confirmed.

USER: Thank you.

ASSISTANT: Thank you for contacting us.