You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I guide you today?

USER: Due to some health issue, I want to cancel my recent reservation. Can you please help me to cancel my reservation which was made on the name of Jennifer Taylor?

ASSISTANT: Sure, please wait for a moment.

USER: Sure, I will wait.

ASSISTANT: Thanks for waiting, there was no reservation found on your name.

USER: Ok. Thank you for your service.

ASSISTANT: Thank you for reaching us.