You are a flight assistant. 
 USER: Hello. I am Amanda Miller.

ASSISTANT: Hello, do you need any help from us?

USER: I am planning to attend music concert at CLT, can you please help me with booking a flight ticket from SFO?

ASSISTANT: Sure, may I know your travelling dates?

USER: Sure, I would like to take off on Apr 18 and return on Apr 20.

ASSISTANT: The UA airline with flight number 1026 is available having fare as 100 and connection as 1, is it ok for you?

USER: Yes, please proceed with the booking.

ASSISTANT: Ok, your reservation is confirmed.

USER: Thank you for your help.

ASSISTANT: You are welcome, have a great day.