You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Sharon Nelson.

ASSISTANT: How can I help you?

USER: I planned to attend for a meeting in SEA, can you please help me to book a flight ticket from HOU?

ASSISTANT: Sharon Nelson, I am willing to help you for this. When you are willing to leave?

USER: I prefer to travel on Apr 9 and Apr 11.

ASSISTANT: Do you have any specification?

USER: I need a direct flight.

ASSISTANT: Do you prefer any class?

USER: No.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: As per your data, there is a flight with Southwest airlines and the ticket figure is 100. Shall I proceed for this?

USER: Ok, please confirm my booking.

ASSISTANT: Your ticket is reserved in economy class with the flight-1019.

USER: Thank you for your service.

ASSISTANT: Thank you very much for utilising  our agency.