You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you today?

USER: Can you please help me in booking my ticket from MSP to DTW?

ASSISTANT: Sure, I am here to help you with that, can I know your trip dates?

USER: Thank you and my trip dates are from 12/23 to 12/25.

ASSISTANT: Do you have any connection limit?

USER: I need a direct flight.

ASSISTANT: Please share me your good name.

USER: Myself Joseph Taylor.

ASSISTANT: Sorry, no flights are found on your trip.

USER: It's ok, thank you for your help.

ASSISTANT: Thank you for reaching us.