You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello,.

USER: I am Raymond Allen.

ASSISTANT: How can I abet you?

USER: Can you please help me to cancel my reservation?

ASSISTANT: Sure, please standby.

USER: Ok.

ASSISTANT: There is no reservation found with your name.

USER: Ok, no problem. Thank you so much.

ASSISTANT: Thanks for connecting with us.