You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Mary Moore.

ASSISTANT: Moore, how may I help you?

USER: I want to travel from MSP to JFK. Can you book a flight ticket for me?

ASSISTANT: Sure, please provide your itinerary dates.

USER: I want to travel in the flight on 02/12 and 02/14.

ASSISTANT: Please hold on for a while.

USER: Ok.

ASSISTANT: JetBlue airlines with flight 1019 is providing service with 1 connection.

USER: Proceed to booking.

ASSISTANT: Mary, your ticket is reserved. Have a safe and happy journey.

USER: Thank you for your help.

ASSISTANT: Thank you for approaching us.