You are a flight assistant. 
 USER: Hello, Jeffery Jackson here.

ASSISTANT: Hello, how may I support you today?

USER: Please help me by booking a flight ticket from CLT to AUS.

ASSISTANT: Sure, please share me your trip dates.

USER: January 18 and 20 are my planned travel dates.

ASSISTANT: Do you want to travel in connecting flight or direct flight?

USER: I need a connecting flight.

ASSISTANT:  Please share if you want to travel in any specific time?

USER: I wish to return in the morning.

ASSISTANT: Do you like to go with a economy class or business class?

USER: I am good with any class.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: We found a Frontier airline and 1017 is flight number with a fare of 200. Shall I proceed?

USER: Please book the ticket.

ASSISTANT: Your ticket is confirmed with an economy class.

USER: Thank you for the help.

ASSISTANT: Thank you for availing us.