You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I have planned for the trip to HOU, can you help me in finding a flight from PHX?

ASSISTANT: Yes, our agency can help in your ticket booking. May I know your trip dates?

USER: Ok, my trip dates are 12/31 and 01/02.

ASSISTANT: May I know your name for booking purpose?

USER: My name is Catherine Wright.

ASSISTANT: Please wait for a moment.

USER: Ok.

ASSISTANT: UA airlines is providing a flight with a drop of in your trip, can I confirm your ticket booking?

USER: Yes, please confirm my ticket to this flight.

ASSISTANT: Ok Wright, your flight ticket booking is done in 1004 flight number on your trip dates.

USER: Ok, thank's a lot for helping me.

ASSISTANT: Enjoy your flight trip. You are most welcome.