You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Ryan Wright.

ASSISTANT: How can I assist you at this moment?

USER: I have to go PHL next week for giving a seminar about science and technology there, can you please book a flight ticket from PHL?

ASSISTANT: Sure Ryan Wright, I will help you with that.

USER: Thank you.

ASSISTANT: Can I have your travel dates please?

USER: I want to take off on 04/09 and book my return ticket also on 04/11.

ASSISTANT: Ok, please wait a moment.

USER: Ok.

ASSISTANT: I have found a flight in Southwest airlines with connection 1, is it ok for you?

USER: That's perfect, please confirm.

ASSISTANT: Ok Ryan Wright, I have reserved a ticket with flight number 1008.

USER: Thank you for your help.

ASSISTANT: Thank you for choosing us, have a great journey.