You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I am Sharon Edwards. I would like to book a ticket from AUS to CLT, can you please help me out?

ASSISTANT: Sure, I will do that for you. Could you please provide me your trip dates?

USER: I am travelling on these dates 09/29 and 10/01.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: There is a flight available with Hawaiian airlines and the ticket price is 200 only. Shall I book the ticket for you?

USER: Ok, you can proceed.

ASSISTANT: Sharon, your ticket is booked and your flight number is 1016.

USER: Thank you for your services.

ASSISTANT: You are welcome and thank you for contacting us.