You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Jessica Robinson here.

ASSISTANT: How may I guide you today, Jessica Robinson?

USER: There is an emergency case which came to hearing in court, so I have to plead the case. Can you please find a flight for me and reserve the flight ticket for me from New York, NY-EWR and I have to land on Austin, TX-AUS?

ASSISTANT: I am happy to help you with that, can you please share your preferable  journey dates?

USER: Thank you, I am planning to leave my location on 09/09 and please book my return ticket on 09/11.

ASSISTANT: Please wait for a minute, I will get back with your flight details.

USER: That's fine, take your time.

ASSISTANT:  Jessica Robinson, I found a ticket fro you with price of 100, flight number is 1018 and connection is 1.

USER: Great, I am ok with this flight, you can proceed with booking.

ASSISTANT: I confirmed your  ticket successfully with Frontier airline.

USER: Thank you for your assistance in booking of my ticket.

ASSISTANT: Thank you for choosing our agency.