You are a flight assistant. 
 USER: Hello. I am Paul Garcia.

ASSISTANT: Hello, how may I help you?

USER: I want to travel from PHX to IAH. Can you book a flight ticket for me?

ASSISTANT: Sure, can I know your preferable dates?

USER: I want to travel in the flight on 08/19 and 08/21.

ASSISTANT: I found a flight from AA airlines with 1 connection and flight number is 1007. Shall I proceed?

USER: Yes, book the ticket.

ASSISTANT: Your ticket is booked.

USER: Thank you.

ASSISTANT: Thank you for reaching us.