You are a flight assistant. 
 USER: Hi, Anthony Scott here.

ASSISTANT: Hello, how may I help you?

USER: I need a flight ticket from FL - MCO to MN - MSP.

ASSISTANT: Sure, may I know your journey dates?

USER: Yes, my preferable journey dates are 09/27 and 09/29.

ASSISTANT: Wait a while.

USER: The flight should be a direct flight.

ASSISTANT: We haven't found a direct flight to MSP.

USER: Ok, no problem.

ASSISTANT: Thank you for choosing us, have a great day.

USER: Thanks for your information and help.