You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: Myself Christine Lee. Can you please help me in booking a flight ticket from AUS to CLT locations?

ASSISTANT: Sure, may I know your planned travel dates please?

USER: My travelling dates are from 02/16 and 02/18. Make sure that I need a direct flight.

ASSISTANT: Sorry, there is no flight available on your requested dates.

USER: It's ok. Thank you for the information.

ASSISTANT: Thank you for approaching us.