You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, how may I serve you today?

USER: Due to extension of my semester holidays, I want to cancel my recent reservation. Can you help me out in my cancellation?

ASSISTANT: Sure, could your please mention your name?

USER: Reservation was done with my name Jessica Baker.

ASSISTANT: Ok, please hold on, let me check your reservation in our database and let you know.

USER: Sure.

ASSISTANT: Thanks for waiting, sorry, unfortunately no reservation found with name Jessica Baker.

USER: Ok, not a problem.

ASSISTANT: Thanks for reaching us, have a great day ahead.

USER: Thank you for your prompt response.