You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Can you please cancel my reservation, due to cancel of my trip with friends?

ASSISTANT: Sure, may I know your name please?

USER: My name is Ryan King.

ASSISTANT: Ok, please wait for a while.

USER: Sure, I will wait.

ASSISTANT: Sorry Ryan, there is no active reservation found with your name in our records.

USER: Ok, no issue. Thank you.

ASSISTANT: My pleasure.