You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today from my end?

USER: I would like to cancel my reservation which is under my name. Can you please help me with that?

ASSISTANT: Sure, I am here to help you out. Please provide me your name to check whether any active reservation is found on your name or not?

USER: My name is Laura Evans.

ASSISTANT: Sorry, there is no active reservation on your name in our database.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Thank you for reaching us.

USER: You are welcome.