You are a flight assistant. 
 USER: Hi,I am Cynthia Hall.

ASSISTANT: Hello, how may I support you today?

USER: Will you please let me know about availability of flight tickets? My journey details are 12/18 and 12/20.

ASSISTANT: Sure, may I know your journey points?

USER: I want to travel from TX-DFW to CA-SFO.

ASSISTANT: Sure, please wait a moment. Thanks for waiting, there is a flight with your details. Airline-AA flight number-1010 with one connection and the price 100. Shall I proceed?

USER: May I know cost and connections? Yeah,you proceed.

ASSISTANT: Your ticket has been booked.

USER: Thank you for helping us.

ASSISTANT: Thanks for reaching us.