You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I am Rebecca Parker. Owing to an emergency, I want to cancel my reservation. Could you help me in the cancellation?

ASSISTANT: Sure, I will help you. Please wait a minute.

USER: Sure.

ASSISTANT: We could not find any active reservation on your name.

USER: Not an issue. Thank you.

ASSISTANT: Thank you for opting us.