You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you for today?

USER: I am unable to cancel my ticket booking due to technical issues in my home network, can you please help me in my ticket cancellation?

ASSISTANT: Sure, I am here to help you. Can you please mention the name under which previous booking is done?

USER: Sure, the ticket is booked under my name Deborah Wright.

ASSISTANT: Sorry, in our database I can not find any reservation under the name which you have mentioned.

USER: Ok, that's fine. No issues with that one.

ASSISTANT: Ok, thank you for reaching out here. Hope you have a great day ahead.

USER: Anyways, thank you for your help.