You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you today?

USER: Myself Pamela Thomas.

ASSISTANT: Welcome to flight booking agency Thomas.

USER: Thanks. I have to go Chicago next week to meet my friends there, can you please book a flight ticket from Charlotte?

ASSISTANT: Sure, I will help you. Can you please provide your planned dates of travelling?

USER: Thanks, my departure date is 10/23 and please book my return ticket also on 10/25.

ASSISTANT: Ok, may I know your origin and destination airport codes for booking?

USER: I want to fly from CLT and destination airport is ORD.

ASSISTANT: Please wait a moment to check the flights availability.

USER: Ok.

ASSISTANT: Based on your information, I have found flight with 1 connection with the fare of 100. Is it ok for you?

USER: Oh! That's great, please book this flight ticket for me.

ASSISTANT: Ok, your ticket has been confirmed in flight number 1015.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us, have a great journey.