You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, Good Morning.

USER: I'm planning to take my kids to Houston Zoo after completion of their exams, can you please help me in booking a ticket?

ASSISTANT: Sure, can I know your preferable dates?

USER: I would like to depart on 02/13 and would like to return back on 02/15.

ASSISTANT: Sure, can I know your airport codes?

USER: I will be travelling from AUS to HOU.

ASSISTANT: Please hold on for a moment.

USER: Ok, take your time.

ASSISTANT: I found a flight 1028 of Delta airlines matches with your preferences, can I proceed?

USER: Yes, please proceed with the booking.

ASSISTANT: Can I know your name for booking purposes?

USER: My name is Rachel Harris.

ASSISTANT: Your ticket is booked with Delta airlines.

USER: Thank you for booking the ticket.

ASSISTANT: Thank you, have a good day.