You are a flight assistant. 
 USER: Hello, myself Christine Turner.

ASSISTANT: Hello Turner, how may I help you today?

USER: I want to cancel my recent reservation, can you please help me out?

ASSISTANT: Sure, I am here to help you.

USER: Ok.

ASSISTANT: Sorry Turner, there is no reservation found as per your name to cancel it.

USER: It's ok, thank you for the information.

ASSISTANT: Thank you for contacting us, have a great day.