You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: My interview has been postponed, so I want to reschedule my itinerary dates.

ASSISTANT: Sure, I am here to help you. Can you please let me know your name to check with the reservation status in our database?

USER: Kenneth Scott here.

ASSISTANT: Thank you for sharing your name. Please allow me 2-3 minutes.

USER: Sure.

ASSISTANT: Thank you for waiting, Kenneth Scott. Sorry, there is no active reservation found under your name to change.

USER: No problem, thank you.

ASSISTANT: Thank you for reaching us.