You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Can you help me to cancel the reservation which I had done recently?

ASSISTANT: Sure, may I know your name please?

USER: Ok, can you check for the name Ruth Mitchell?

ASSISTANT: Ok, please wait for a moment.

USER: Ok, please take your own time.

ASSISTANT: We found a reservation with your given name, shall I cancel it?

USER: Yes, please do it.

ASSISTANT: Your flight ticket has been cancelled.

USER: Thank you for assisting me.

ASSISTANT: Thank you for choosing us.