You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Amy Parker.

ASSISTANT: How may I help you?

USER: I am planning to cancel my reset reservation, due to health issue. Can you please cancel my ticket?

ASSISTANT: Sure Amy, please give me a minute.

USER: Sure, I will help you with that.

ASSISTANT: Amy, there is no reservation found with your details.

USER: That' s fine. Thank you for your service.

ASSISTANT: Thank you for choosing us.