You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: As I have done a reservation accidentally last week with wrong airports but I have lot of ways to change my reservation but for a last try with your service. Can you please help in modification of my reservation?

ASSISTANT: Sure, may I know on what name ticket has been reserved?

USER: Thank you for considering my request. I have done my reservation with my name Stephanie Carter.

ASSISTANT: Ok, please wait for a minute.

USER: Sure, I will be waiting for your response.

ASSISTANT: Sorry, there is no reservation found on your name to change.

USER: Not an issue with that, it might not booked properly at the time of booking. Anyways thank you for the information.

ASSISTANT: Thank you for reaching us.

USER: You are welcome.