You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: Myself Ryan Lopez. I want to cancel my recent reservation due to some health issues, can you help in that?

ASSISTANT: Sure, I am here to help you in that.

USER: Thank you for accepting my request.

ASSISTANT: Please give me a moment to check your reservation status.

USER: Sure, I will wait for your response.

ASSISTANT: Lopez, we found an active reservation on your name and cancelled it successfully.

USER: Thank you for your service.

ASSISTANT: Welcome, have a great day.