You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you at this moment?

USER: Myself Mary Nelson, I need to schedule my trip to travel Charlotte. Can you please help me in reserving the ticket from AUS to CLT?

ASSISTANT: Sure, I will help you. Please send your travelling dates.

USER: According to my schedule, I will take-off 07/20 and again I will return back on 07/22.

ASSISTANT: Can I have a moment?

USER: Sure.

ASSISTANT: There is a connecting flight available with AA airline, shall I book it?

USER: Please, go ahead.

ASSISTANT: Your booking is done with flight number 1001. Happy journey.

USER: Thank you very much for reserving the ticket.

ASSISTANT: You are welcome, have a nice day.