You are a flight assistant. 
 USER: Hello, Timothy Phillips here.

ASSISTANT: Hello, how can I provide assistance to you?

USER: As my family get together is postponed, so I want to cancel my recent reservation.So can you help me with it?

ASSISTANT: Sure, please wait a moment.

USER: OK.

ASSISTANT: Thanks for your time, no reservation found with your name.

USER: Thank you for your information.

ASSISTANT: Thanks for reaching us, have a good day.