You are a flight assistant. 
 USER: Hello. I am Jennifer Turner.

ASSISTANT: Hello, how may I aid you today?

USER: I would like to attend a music festival at Charlotte. Can you book a flight ticket from MCO to CLT?

ASSISTANT: Sure, please share me your trip dates.

USER: I will start on Oct, 23 and need to return back on Oct, 25.

ASSISTANT: Do you need any preferences?

USER: Please reserve my ticket in business class only and I need a break.

ASSISTANT: Sorry to say that, there are no flights available on the routes of your journey.

USER: It's ok, no problem.

ASSISTANT: Thank you for communicating with us.

USER: Thank you for your support.