You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Brandon Adams.

ASSISTANT: How can I help you?

USER: Can you cancel my flight ticket reservation? As my football match is being postponed due to bad weather in New York.

ASSISTANT: Yes, please wait.

USER: Sure.

ASSISTANT: Thank you for waiting, we found a reservation on your name and it has been cancelled.

USER: Thank you for your service.

ASSISTANT: Thank you for choosing us, have a nice day.