You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I serve you?

USER: My family meeting as been cancelled. So I need to cancel my reservation. Can you please help me with cancellation?

ASSISTANT: Sure, May I know your name?

USER: Catherine Wright is my name.

ASSISTANT: Please wait a minute.

USER: Ok.

ASSISTANT: Sorry, No reservation found on your name. Thank you for choosing us. Have a great day.

USER: Ok, no issues. Thanks for your information.