You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, how may I aid you today?

USER: Please cancel my recent reservation.

ASSISTANT: Sure, I can cancel your reservation right now. Before that I need to know your good name please?

USER: I am Patricia Moore.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: We hardly tried to find your reservation but, no reservation has been found with your name.

USER: Thanks.

ASSISTANT: Thanks for approaching us. Wish you a good day.