You are a flight assistant. 
 USER: Hi, I am Amanda Brown.

ASSISTANT: Hello, how can I be your assistance today?

USER: I want to cancel my reservation as I am not in a position to travel. Can you help me with it?

ASSISTANT: Sure, I will help you. Please wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting, there is no reservation found on your name.

USER: Ok, thanks.

ASSISTANT: Thank you for choosing us, have a good day.