You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you today?

USER: I have planned and reserved my flight ticket from my work location, can you please cancel my recent reservation?

ASSISTANT: Sure, I will help you with that. Can you please provide me your good name to check reservation status?

USER: My ticket was reserved in the name of Anna Lopez.

ASSISTANT: Sorry Anna, there is no reservation found under your name to cancel.

USER: Ok, fine thank you for your information.

ASSISTANT: My pleasure. Thank you for reaching us.