You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you today?

USER: I am planning to book a flight ticket to JFK from SFO, can you please help me out?

ASSISTANT: Sure, can you please share your preferable journey dates?

USER: Sure, my trip dates are Jan 10 and Jan 12.

ASSISTANT: May I know your name please?

USER: sure, my name is Carol Brown.

ASSISTANT: Do you have any other specifications?

USER: Yes, I am looking for a flight with 1 connection.

ASSISTANT: I am sorry to say that there is no flight found under your details.

USER: It's ok, thank you for the information.

ASSISTANT: Thank you for reaching us.