You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I have reserved a flight ticket, but due to some issues I need to cancel my reservation. Can you please cancel my reservation with name Kimberly Wright?

ASSISTANT: Sure, please stand by I will get back to you.

USER: Ok.

ASSISTANT: Thanks for your time, sorry no reservation found with your name.

USER: Ok, no issues.

ASSISTANT: Thank you for reaching us, have a nice day.

USER: Thanks for your information.