You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I am Linda Roberts. I planned to meet my friend IAD, can you please help me to book a flight ticket from CLT?

ASSISTANT: Sure, can you please provide your voyage dates?

USER: I prefer to travel on 03/20 and 03/22.

ASSISTANT: Well, for your destination I found a flight from Southwest airlines with 1 connection and ticket price is just 100. Shall I proceed the reservation process with the available flight?

USER: Ok, please confirm my booking.

ASSISTANT: Your reservation is confirmed with flight 1029.

USER: Thank you for your help.

ASSISTANT: Thank you and have a nice day.