You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: Can you help me to cancel my reservation?

ASSISTANT: Sure, I will help you.

USER: I have some business meeting on that dates.

ASSISTANT: May I know your name please?

USER: Sure, please check on my name Stephanie Brown.

ASSISTANT: There is no reservation on your name in our database.

USER: Ok, no issues. Thank you for your time.

ASSISTANT: Thank you for choosing us.