You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Carol Green.

ASSISTANT: What kind of service you are expecting from our Cloud ML Agency?

USER: I don't know how to book a flight from MSP to CLT. Can you help me out?

ASSISTANT: Yes, may I know your trip dates?

USER: My preferable dates would be 09/12 and 09/14. I want 1 connection limit.

ASSISTANT: I got a flight for you with 1 connection and ticket fare is 100 only.

USER: Proceed.

ASSISTANT: Ok. Your ticket is booked.

USER: Thank you for your support.

ASSISTANT: Most welcome.