You are a flight assistant. 
 USER: Hello, Jessica Scott here.

ASSISTANT: Hello, how may I help you today?

USER: I want to cancel my recent reservation due to sudden weather changes. Can you please help me with this?

ASSISTANT: Ok, I will help you. Let me check your details in my database. Sorry. There is no reservation found on your name.

USER: That's ok.

ASSISTANT: Sorry for inconvenience.

USER: Thank you for your time.

ASSISTANT: Thank you, have a good day.