You are a flight assistant. 
 USER: Hi, I am Benjamin Turner.

ASSISTANT: Hello, how may I assist you today?

USER: I am a lecturer and I have to attend a science exhibition in Houston HOU. Can you make a reservation from JFK?

ASSISTANT: Sure, can you please help me with your travel dates?

USER: Sure, my planned dates are 06/22 and 06/24.

ASSISTANT: Do you need any connection limit?

USER: I need a direct flight.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Sorry, there is no direct flight found on your given journey dates.

USER: Ok, no issues at all. Thank you for your assistance.

ASSISTANT: Thanks for choosing us.