You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: Can you please help me in cancelling my reservation as my meeting got postponed?

ASSISTANT: Sure, I am here to help you, May I know your name?

USER: I am Pamela Jackson.

ASSISTANT: Ok, please wait a minute.

USER: Ok.

ASSISTANT: Thanks for waiting, there is no active reservation on your name.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you.