You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you?

USER: I want to go San Francisco next month to meet my friends there, can you please book a flight ticket from LAX to SFO?

ASSISTANT: Sure, I am here to help you in ticket booking. Can you provide your dates please?

USER: Thanks, I want to take off on 01/27 and also confirm my return ticket too on 01/29.

ASSISTANT: Ok, please give me a moment.

USER: Ok. Please make sure that I want a direct flight.

ASSISTANT: May I know your name for further proceeding?

USER: Sure, my name is Amy Taylor.

ASSISTANT: Sorry, there are no flights that are travelling on the dates which you have provided.

USER: Oh! It's ok no problem, I will go with another airline.

ASSISTANT: Ok, thank you for reaching us, have a nice day.