You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Donna Nelson. I need to cancel my recent reservation, as my planned trip with my friend got cancelled. Can you please help me out?

ASSISTANT: Sure, please wait for a moment to check your details.

USER: Thank you for considering my request.

ASSISTANT: Sorry to say, no reservation found on your name.

USER: Not a problem, anyway, thank you for the information.

ASSISTANT: Thank you for reaching us, have a nice day.