You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I oblige you today?

USER: Patrick Perez here. I want to cancel my recent reservation. Can you help me for this one?

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: No issues, thank you for the information.

ASSISTANT: Thank you for approaching us.