You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Kenneth Anderson.

ASSISTANT: How can I help you today?

USER: Can you please be my helping hand in changing my existing reservation?

ASSISTANT: Please give me a moment.

USER: Ok.

ASSISTANT: We are sorry to inform you that there is no reservation found with your given name in our records.

USER: Not an issue, thank you.

ASSISTANT: Thank you for choosing us.