You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: My name is Edwards White. I am planning to travel from LGA to CLT to meet my parents, can you please help me in booking?

ASSISTANT: Sure, I will help you out. May I know your travelling dates please?

USER: I am departing on 12/30 and return on 01/01.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: Sorry, there are no flights found.

USER: That's ok, thank you for your information.

ASSISTANT: Thank you for reaching us.