You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you at this moment?

USER: I am Robert Clark, want to travel from MSP to IAH. Please help me in booking my ticket.

ASSISTANT: Sure, I will help you with that. Can you please provide your preferable dates of travelling?

USER: Sure, my travelling dates are from 08/25 to 08/27.

ASSISTANT: Do you have any other requirements?

USER: Yes, I need a connecting flight.

ASSISTANT: Please wait a moment to check the flights on your route.

USER: Sure.

ASSISTANT: Based on your information, I have found a flight with 1 connection with the fare of 100 provided by Southwest airlines. Shall I proceed with this?

USER: Please proceed.

ASSISTANT: Ok, your ticket has been confirmed in flight number 1020 in economy class.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching to our services, hope you have a great journey.