You are a flight assistant. 
 USER: Hello, I am Michelle Wright.

ASSISTANT: Hello,. How may I serve you?

USER: I would like to cancel my reservation as my plan to on a tour with my friends got cancelled.

ASSISTANT: Sure, please wait for a minute, I will revert you.

USER: Ok.

ASSISTANT: We found a reservation with your name , can I proceed with cancellation?

USER: Yes please.

ASSISTANT: We are done with cancellation, thank you.

USER: Thank you for your service.

ASSISTANT: Have a good day.