You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: Can you please assist me with flight ticket cancellation process?

ASSISTANT: Sure, please mention your name to check your reservation details.

USER: Thank you for considering my request and my name is Katherine Collins.

ASSISTANT: Thank you. Please be online for a while. I will check your reservation status and get back to you.

USER: Sure, take your own time.

ASSISTANT: We have successfully cancelled your reservation.

USER: Thank you for cancelling my flight ticket booking.

ASSISTANT: Thank you for reaching us.