You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: I want to cancel my recent reservation. Could you help me with that?

ASSISTANT: Sure, kindly mention your name please?

USER: Ruth Scott.

ASSISTANT: Please give me a moment.

USER: Ok.

ASSISTANT: There is no reservation found with your given name.

USER: That's ok, no problem.

ASSISTANT: Thank you.

USER: Thank you.