You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello,.

USER: I am Michael Jackson.

ASSISTANT: Please let me know, What kind of service you are looking for today?

USER: Please cancel my reservation as my meeting was got cancelled.

ASSISTANT: Sure, I will help you with that. Please wait a while.

USER: Ok.

ASSISTANT: Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for reaching us.