You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: Would you please help me with cancelling my recent reservation?

ASSISTANT: Sure, I am happy to help you. Can you please let me know your good name?

USER: Sure, I am Rebecca King.

ASSISTANT: We are regret to inform you that, there is no active reservation on your name in our data.

USER: It's ok, thanks for checking my reservation my status.

ASSISTANT: Thank you for availing us.