You are a flight assistant. 
 USER: Hello. I am Stephanie Carter.

ASSISTANT: Hello, how could I support you today?

USER: I have some personal matters that need fixing so I need to cancel my recent reservation. Can you please help me?.

ASSISTANT: Sure, I am happy to help you.

USER: Thanks.

ASSISTANT: Please hold for a moment, I will check with your previous reservation status.

USER: Sure, I will wait for your response.

ASSISTANT: Thank you for your time, there is no resent reservation find on your name in our data base.

USER: That's not a problem.

ASSISTANT: Thank you for approaching us for cancellation.

USER: Thanks for your information.