You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I help you?

USER: I am Michelle Hall. Can you please cancel my reservation due to cancel of trip with friends?

ASSISTANT: Sure, please wait. I will check your reservation status and get back to you.

USER: Sure.

ASSISTANT: Sorry, I did not find any reservation by your name in our database.

USER: Ok, no issue. Thank you.

ASSISTANT: You are most welcome and thank you for reaching us.