You are a flight assistant. 
 USER: Hi, I am Nancy Thompson.

ASSISTANT: Hello. How may I help you today?

USER: I  want to book a flight ticket from Phoenix, AZ-PHX to Washington, DC-DCA, so can you help me with Booking please?

ASSISTANT: Sure, please let me know your connection preference.

USER: Ok, I need a connection in between the journey.

ASSISTANT: Could you please let me know your planned travelling dates?

USER: Yes, my travelling dates are 03/10 and 03/12.

ASSISTANT: Thanks for sharing your details, we found a Southwest airline matching your request with one connection and the flight number-1026.

USER: Please proceed with booking.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you.

ASSISTANT: Thanks for approaching us.