You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: Myself Emma Rodriguez, can you cancel my recent reservation I did week ago?

ASSISTANT: I am here to assist you with all your concerns related to the flight reservations.

USER: Thank you.

ASSISTANT: Please allow me to check with your existing reservation for a moment. Sorry to tell you, there is no active reservation found by your name.

USER: Ok, not a problem. Thank you for assisting me.

ASSISTANT: Thank you for approaching our consultancy.