You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I am Anna Davis, I want to cancel my reservation due to heavy rainfall at my place.

ASSISTANT: Ok, I will help you with cancellation.

USER: Thank you.

ASSISTANT: Please wait for a moment, while I check for the reservation on your name.

USER: Sure.

ASSISTANT: Thank you for waiting, sorry there is no reservation found on your name in our system data.

USER: Ok, thank you for informing me.

ASSISTANT: Thank you for reaching us, we hope see you again.