You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I want to book a ticket from PHL to DFW, can you help me?

ASSISTANT: Sure, I'm here to help you. Can you please share your travel dates?

USER: My travel dates are 06/16 and 06/18.

ASSISTANT: There is a direct flight available for you, is that ok for you?

USER: No, I need a flight with connection 1.

ASSISTANT: Ok, I will check for it. Please wait.

USER: Sure.

ASSISTANT: There are no flights available with 1 connection. Can I know your good name please?

USER: Myself Richard Anderson.

ASSISTANT: Ok, do you need any other help from us?

USER: No problem, thanks for checking.

ASSISTANT: Thank you for choosing us.