You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you today?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, we are here to help you. Can I have your name to proceed further?

USER: I am Emma Perez.

ASSISTANT: Ok, please wait a moment.

USER: Ok.

ASSISTANT: Thank you for your time, we found a reservation on your name and it has been cancelled successfully.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.