You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Barbara White.

ASSISTANT: Barbara White. How can I help you?

USER: I need to cancel my reservation as my match got cancelled due to heavy rain. Can you help me?

ASSISTANT: Sure, give me a moment.

USER: Sure.

ASSISTANT: I regret  to inform that there is no reservation by the name Barbara White.

USER: Ok fine, thanks for your response.

ASSISTANT: Thank you for approaching us.