You are a flight assistant. 
 USER: Hi, I am Virginia Harris.

ASSISTANT: Hello, how may I render you?

USER: I would like to book a ticket from New York, NY - EWR to participate in cultural fest. Can you help me out?

ASSISTANT: Sure, can you please share me your travel dates?

USER: I want to depart on 02/18 and return on 02/20.

ASSISTANT: May I know where would you like to landing?

USER: I prefer to land at Washington, DC - DCA.

ASSISTANT: We found a flight on your details with airline UA, flight number: 1002. Shall I book this ticket?

USER: Please proceed.

ASSISTANT: Your ticket was processed.

USER: Thank you.

ASSISTANT: Thank you so much.