You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: Michelle Carter here.

ASSISTANT: Yes, Carter.

USER: Can you please help me in booking a flight ticket from CLT to IAD?

ASSISTANT: Sure, I will help you out. Please provide me your travel dates?

USER: My trip dates are from 12/10 till 12/12.

ASSISTANT: Here is a flight with 1 connection and price is 100. Can I proceed with it?

USER: Please proceed.

ASSISTANT: Your ticket has been booked with 1021 in Southwest airlines.

USER: Thank you fore booking.

ASSISTANT: Thank you for reaching us.