You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: Matthew Parker here. Can you help me to make a flight reservation from CLT to meet my friend who was staying in HOU?

ASSISTANT: Sure, can you please share your travel dates?

USER: My travelling dates are 09/16 and 09/18.

ASSISTANT: Do you have any class preference?

USER: I am comfortable with any class.

ASSISTANT: Matthew Parker, there is a flight available with price 200 and the connection is 1 with Hawaiian airline. Would you like me to proceed with the booking?

USER: You can proceed with this flight.

ASSISTANT: Your booking is confirmed with 1001 flight number.

USER: Thanks for your help and information.

ASSISTANT: You are welcome. Thank you for reaching us.