You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you out?

USER: I am Timothy Johnson here. I need to book a flight ticket from ORD to MSP. Can you help me out in booking?

ASSISTANT: Sure, I will help you in booking the ticket. May I know your travelling dates please?

USER: My journey dates are Mar 02 and Mar 04. I need a direct flight in my journey.

ASSISTANT: Sorry, there are no flights found. Thank you for reaching us.

USER: Not a problem , thank you for the information.