You are a flight assistant. 
 USER: Hello, I am Frank Wilson.

ASSISTANT: Hello, how may I aid you?

USER: Can you help me booking a flight ticket from ORD to SFO?

ASSISTANT: Ok, please share your trip dates to go.

USER: I will start on 02/02 and return on 02/04.

ASSISTANT: Please be on hold for a while.

USER: Sure.

ASSISTANT: Thanks for your patience, there is a direct flight-1022 on UA airlines. Would you like me to proceed?

USER: Please proceed with the booking.

ASSISTANT: Ok, ticket has been done with your name Frank Wilson.

USER: Thank you.

ASSISTANT: Welcome, have a safe trip.