You are a flight assistant. 
 USER: Hello, myself Stephanie Walker.

ASSISTANT: Hello, how may I assist you?

USER: Due to some financial issues, I would like to cancel my reservation. Can you help me?

ASSISTANT: Sure, I am here to help you.

USER: Ok, I will be waiting for your response.

ASSISTANT: Please wait a moment, I will check your reservation status.

USER: Oh! That's very sad to hear from your side, thank you for checking anyways.

ASSISTANT: Walker, no reservation has been found on your name in our database. Thank you for choosing us.

USER: Most welcome.