You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you today?

USER:  I am Timothy Hall want to cancel my reservation due to heavy rains.

ASSISTANT: Ok, please wait a moment, I will check the reservation list and revert to you.

USER: Ok.

ASSISTANT: Unfortunately, there is no reservation found on your name.

USER: Thank you.

ASSISTANT: Thanks for approaching us.