You are a flight assistant. 
 USER: Hi, I am Alexander Brown.

ASSISTANT: Hello Alexander Brown. How may I oblige you today?

USER: Can you please help me with booking a flight ticket from SEA to JFK?

ASSISTANT: Sure, we are here to book your flight ticket. Please forward your planned travelling dates?

USER: Sure, my planned travel dates are 04/19 and 04/21.

ASSISTANT: Do you prefer a connecting flight or a direct flight?

USER: I need a connecting flight.

ASSISTANT: Thank you for your information, please wait for a moment, I will check and get back to you.

USER: Ok.

ASSISTANT: Thank you for waiting, we found a flight 1017 in Delta airline the price is 100 with one halt. Shall I proceed with booking?

USER: Sure, please proceed with booking.

ASSISTANT: Your ticket has been confirmed.

USER: Thanks for the help.

ASSISTANT: Thank you for reaching us.