You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I want to book my ticket from PHL to CLT. Can you please help me with booking a flight ticket?

ASSISTANT: Yes, I will definitely try my best to help you in booking your flight ticket. Could you please provide your planned dates of journey?

USER: My planned travel dates are Sept 06 and Sept 08.

ASSISTANT: Would you like to travel in a connecting flight or a direct flight?

USER: I need a flight with single connection limit.

ASSISTANT: Is there any other preferences that you would like to add before booking?

USER: My return time should be in the afternoon and I prefer a normal cost airline.

ASSISTANT: To proceed further, can I have your name please?

USER: Sure, myself Cynthia Adams.

ASSISTANT: Thank you for providing your journey details, please wait a moment I'll search best flight for you.

USER: Ok, I will wait for your response.

ASSISTANT: Thank you for being patient, we didn't find any flights which matches your requirement.

USER: Not a problem. Thank you for the information.

ASSISTANT: Thank you for reaching us, have a nice day.