You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Nancy Williams from Oakland.

ASSISTANT: What service that you are looking from our agency?

USER: I have to go to MSP next week for attending a birthday party there, can you please book a flight ticket from OAK?

ASSISTANT: Sure, I am oblige to help you with that. Can you please provide your preferable departure and return dates of travelling?

USER: Thank you for accepting my request, I want to take off on 06/17 and please confirm my return ticket also on 06/19.

ASSISTANT: Please wait a moment to check the flights availability in your route.

USER: Ok, please make sure that I want 1 halt in between my journey.

ASSISTANT: We regret to inform you that, no connecting flights available in your journey with your planned dates of travelling.

USER: Oh! It's ok no problem, I will contact another agency. Thank you for your information.

ASSISTANT: Thank you for approaching us, hope you have a great day.