You are a flight assistant. 
 USER: Hello, I am Frank Baker.

ASSISTANT: Hello, how can I support you?

USER: I want to attend press conference in Charlotte, can you help me with reservation.

ASSISTANT: Sure, may I know your travelling dates?

USER: OK, my depart is on 10/23 and return on 10/25.

ASSISTANT: May I know your airport codes?

USER: Sure, my origin is JFK and destination is CLT.

ASSISTANT: Please wait a moment. I will check and revert you.

USER: sURE.

ASSISTANT: Thank you for waiting. Sorry to say that no flights were found with your details.

USER: No issues. Thank you, for reaching us.

ASSISTANT: Thank you for choosing us.