You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am John Moore, I am staying in PHX and I have to go for SEA. Can you please help me to book my ticket?

ASSISTANT: Sure,  may I know your travel details please?

USER: Ok, my travelling dates are 11/05 and 11/07.

ASSISTANT: Ok, please hold on for a moment.

USER: Ok.

ASSISTANT: With your details there are no flights found.

USER: Ok, that's fine. Thank you for you help.

ASSISTANT: Thank you for reaching us. Have a nice day. May I know your good name please for documentation purpose?

USER: As I already told myself John Moore.

ASSISTANT: Ok. Thank you.