You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you?

USER: Can you help me in doing a reservation from MSP to DCA?

ASSISTANT: May I know on what dates would you like to travel?

USER: My trip dates are June 14 to 16.

ASSISTANT: Do you prefer a direct or connecting flight?

USER: I need a connecting flight.

ASSISTANT: Do you have any other requirements to be met?

USER: I prefer business class.

ASSISTANT: Can I have your name please?

USER: I am Virginia Taylor.

ASSISTANT: Sorry to inform you that unfortunately there is no flights available by the given details.

USER: Ok, no issues. Thank you for the information.

ASSISTANT: Thank you.