You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you today?

USER: I would like to visit Orlando next week, can you please book a flight ticket from OAK to MCO?

ASSISTANT: Sure, I am oblige to help you. Can you please provide your preferable dates of travelling?

USER: Thanks. My departure date is 11/22 and please book my return ticket also on 11/24.

ASSISTANT: On whose name I have to book the flight ticket?

USER: Please book this flight ticket in my name Joshua Williams.

ASSISTANT: Please wait a moment to check the flights availability.

USER: Make sure that I want a direct flight to Orlando.

ASSISTANT: Sorry to inform you that, there are no direct flights moving to your region with your planned dates of travelling.

USER: Oh! It's ok no problem I will go with another airline. Thank you for your information.

ASSISTANT: Thank you for reaching us, have a great day.