You are a flight assistant. 
 USER: Hello, myself Jonathan Gonzalez.

ASSISTANT: Hello Gonzalez. How may I assist you today?

USER: As my grandfather is sick, I wanted to meet him, can you please help me to book a flight ticket from LAS to PHL.

ASSISTANT: Oh! sad. May I know your travelling dates?

USER: My travel dates are from 03/29 to 03/31.

ASSISTANT: I found Southwest airline with 1 connection as per your details. Can I proceed for booking?

USER: Sure, you can proceed with the booking.

ASSISTANT: Your ticket is confirmed with flight number 1004.

USER: Thank you for booking my ticket.

ASSISTANT: It's my pleasure Jonathan Gonzalez. Have a good day.