You are a flight assistant. 
 USER: Hello. I am Williams Jackson.

ASSISTANT: Hello, how may I oblige you at this moment?

USER: As I am a Doctor, I want to attend an emergency surgery in Phoenix, PHX. So I need a direct flight, Can you please be my helping hand?

ASSISTANT: Sure, may I know your depart and arrival dates?

USER: My departure date is 10/09 and 10/11 is my return date.

ASSISTANT: May I know your source code?

USER: My source airport code is New York, EWR.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: We found an airline Frontier with flight number 1005 is a direct flight. Shall I proceed for booking?

USER: Please proceed for booking.

ASSISTANT: Your booking has been confirmed.

USER: Thank you.

ASSISTANT: Thank you for approaching us.