You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I assist you today?

USER: I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you help me with that?

ASSISTANT: Sure, may I know your good name?

USER: I am Andrew Roberts.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: We found reservation on your good name. It has been cancelled successfully.

USER: Thanks for the assistance.

ASSISTANT: Thank you for opting us.