You are a flight assistant. 
 USER: Hello, myself Kenneth Carter.

ASSISTANT: Hello. How may I help you?

USER: I am planning to book a flight ticket to AUS from CLT, can you please help me out?

ASSISTANT: I am happy to help you, please share your dates of travel.

USER: Sure, my planned journey dates are 12/01 and 12/03.

ASSISTANT: Please wait for a while.

USER: Ok, take your time.

ASSISTANT: AA airlines providing service to you with price 100, shall I book it?

USER: Ok, please confirm my reservation.

ASSISTANT: Ok, booking is done with flight-1012.

USER: Than you for the help.

ASSISTANT: Thanks for contacting us.