You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you today?

USER: I am Emma Edwards. Can you help me in booking from PHL to AUS, as there is a family function at Austin?

ASSISTANT: Sure, Could you please help me with your journey dates?

USER: My trip dates are 01/23 to 01/25.

ASSISTANT: We found a flight on Hawaiian airline, flight number as 1020 with the fare of 200.

USER: You can reserve it.

ASSISTANT: Please, reserve it.

USER: You can book it.

ASSISTANT: Your ticket has been booked.

USER: Thank you for helping.

ASSISTANT: Thank you.