You are a flight assistant. 
 USER: Hi, Lisa Hill here.

ASSISTANT: Hello, how can I help you?

USER: My business trip cancelled by my boss. Can you cancel my reservation?

ASSISTANT: Ok, please wait a moment. I will check the status and inform you back.

USER: Sure.

ASSISTANT: We have no reservation found with your name.

USER: No issue, Thanks for the information.

ASSISTANT: Thanks for contacting us.

USER: Have a great day.