You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello,how can I aid you today?

USER: My name is Jennifer Nelson and I want to book the flight from MSP to HOU.

ASSISTANT: Please share your travelling dates.

USER: My journey dates are 01/14 and 01/16.

ASSISTANT: Do you have any specifications?

USER: I need a halt in my journey.

ASSISTANT: There is a flight in economy class with Southwest airlines and ticket fare is 300. Shall I proceed?

USER: You can proceed.

ASSISTANT: Your ticket is reserved with flight 1010.

USER: Thank you for the information.

ASSISTANT: Thank you for reaching us.