You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: Please cancel my active reservation as my meeting was cancelled.

ASSISTANT: Sure, I will help you. Please help me with your name.

USER: Myself Nicholas Young.

ASSISTANT: Please allow me a minute.

USER: Ok, I will wait.

ASSISTANT: Nicholas Young, I am really sorry to inform you that there is no reservation found on your name to cancel.

USER: Ok, no problem in that. Thank you so much.

ASSISTANT: Thank you for understanding. Thank you for reaching us. Have a great time.