You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I am Scott Carter. I am planning to start a new Jewellery shop in Phoenix, can you help me in booking a flight ticket from New York?

ASSISTANT: Sure, please share your planned trip dates?

USER: I will start on 11/28, return on 11/30.

ASSISTANT: Ok, let me know your boarding and landing points?

USER: My source and destination airport codes are NY - JFK, AZ - PHX.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting, no flights found with your requested details.

USER: Not an issue, thank you.

ASSISTANT: Thank you for opting us.