You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I am Samantha Wright.

ASSISTANT: Nice to meet you Samantha.

USER: Can you please assist me in cancelling my reservation as my meeting got cancelled?

ASSISTANT: Sure, I will assist you. Please wait for a while.

USER: Ok.

ASSISTANT: Sorry Samantha, there is no active reservation found with your name in our records.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for approaching us.