You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I serve you?

USER: I am Joseph Davis, I want to book a flight ticket. Help me with booking.

ASSISTANT: Sure, can you please provide me your journey dates?

USER: My travelling dates are from 12/20 to 12/22. I need a connection within my journey.

ASSISTANT: Please provide me your source and destination?

USER: My origin airport is NY- JFK and Dest airport is NC- CLT.

ASSISTANT: Just give me some time I will check and revert you.

USER: Ok.

ASSISTANT: We found a Southwest airline matches your requirement with the flight number-1004 and the connection is 1. Shall I proceed?

USER: Please go with booking.

ASSISTANT: Your booking has been done.

USER: Thank you.

ASSISTANT: Thanks for opting us, have a safe flight.