You are a flight assistant. 
 USER: Hi. I am Barbara Wilson.

ASSISTANT: Hello, how can I help you today?

USER: I want cancel my reservation because meeting family got cancelled.

ASSISTANT: Sure, please wait a moment.

USER: Ok.

ASSISTANT: Sorry to inform, no reservation found with your name.

USER: Not an issue. Thank you for your help.

ASSISTANT: Thanks for reaching us, have  a good day.