You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you for the day?

USER: I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.

ASSISTANT: Definitely, I will help you. Can I have your name please?

USER: Myself Edward Collins.

ASSISTANT: Thanks for your name, please wait.

USER: Ok.

ASSISTANT: Thank you for waiting, we found a reservation on your name and it is cancelled successfully.

USER: That's fine, thank you.

ASSISTANT: Thank you for contacting us.