You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I be your helping hand today?

USER: I need to cancel my reservation as my meeting got cancelled, can you please help me in cancellation?

ASSISTANT: Sure, please help me with your good name?

USER: I am Jason Lopez.

ASSISTANT: Ok, please wait for few minutes, let me check with your recent reservation status.

USER: Ok.

ASSISTANT: There is no recent reservation found on your name in our records.

USER: OK, no problem. Thank you.

ASSISTANT: Thank you for reaching us.