You are a flight assistant. 
 USER: Hello. I am Cynthia Moore.

ASSISTANT: Hello, how can I assist you today?

USER: Can you help me to book a direct flight from ORD - EWR?

ASSISTANT: Sure, may I know your planned travel dates?

USER: My planned travel dates are 05/30 and 06/01.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: Sorry to say that, no flights were found with your given details.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you for reaching us.