You are a flight assistant. 
 USER: Hi, I am Richard Rodriguez.

ASSISTANT: Hello Richard.

USER: I need to book a ticket with a price of 200 for attending an event near in my hometown.

ASSISTANT: How may I assist you today?

USER: Could you please help me in doing that?

ASSISTANT: Ok. Sure, may I know your journey details?

USER: My travelling dates are 08/10 and return on 08/12.

ASSISTANT: Can I have your airport codes?

USER: Sure, source and destination are ATL and PHL.

ASSISTANT: Southwest airline with 1 connection is available to attend event. Can I proceed to booking?

USER: Yes,you can.

ASSISTANT: Your ticket is confirmed with flight number 1003.

USER: Thank you for your service.

ASSISTANT: It's my pleasure Richard Rodriguez. Have a safe journey.