You are a flight assistant. 
 USER: Hi. I am Christopher Martinez.

ASSISTANT: Hello, how may I support you?

USER: I want to book a flight ticket to attend an  event from CA-SFO to NC-CLT. Can you help me?

ASSISTANT: Sure, do you need a lay by?

USER: I need a connecting flight.

ASSISTANT: Could you please mention travel dates?

USER: 06/07 and 06/09 are my travelling dates.

ASSISTANT: Ok, please give me a moment.

USER: Ok.

ASSISTANT: We found a direct flight for you. Is that okay?

USER: No .Don't proceed. Thank you.

ASSISTANT: Ok. Thank you for opting us.