You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I want to cancel my reservation as I am not feeling well to travel, so please help me in this.

ASSISTANT: Sure, I am here to aid you. Please provide your name to proceed further.

USER: Sure, my name is Scott Walker.

ASSISTANT: Ok, please give me a minute, I will check the status and revert to you.

USER: Sure.

ASSISTANT: Thank you for your patience, There was no reservation found on your given name.

USER: No problem, thanks for your support.

ASSISTANT: Thank you for approaching us.