You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you today?

USER: I would like to book a ticket from DTW to PHX, can you help me in booking a ticket?

ASSISTANT: Sure, may I know your name please to proceed further?

USER: I am Jacob Taylor.

ASSISTANT: Jacob, could you please let me know your journey dates?

USER: My journey dates are 07/10 and 07/12.

ASSISTANT: Jacob, I found a flight with Southwest airlines available with price 100. Shall I book the ticket?

USER: Yes, please.

ASSISTANT: Your ticket is confirmed and the flight number is 1017.

USER: Thank you for booking.

ASSISTANT: Thank you for utilising our services. Have a good day.