You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: Myself Christine Nelson. I want to cancel my recent reservation, can you help me?

ASSISTANT: Sure Nelson, please wait a moment.

USER: Sure, I will wait for your response.

ASSISTANT: Sorry to say that, there is no reservation found on your name.

USER: That's ok, no problem.

ASSISTANT: Thank you for approaching us.

USER: Thank you for the information.