You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you?

USER: My name is Angela Thompson, I want to book flight ticket from MSP to CLT. Can you please help me in booking the flight ticket?

ASSISTANT: Sure, I am here o help you out. may I know your travelling dates please?

USER: My travelling dates are 01/13 and 01/15.

ASSISTANT: Do you have any preferences?

USER: I need direct flight in my journey.

ASSISTANT: Southwest airlines is available in you route with the ticket fare of 200, shall I proceed with the booking?

USER: You can proceed with the booking.

ASSISTANT: Your ticket is booked with the flight-1001.

USER: Thank you for the quick service.

ASSISTANT: Thank you for reaching us.