You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: Could you please help me to cancel my reservation?

ASSISTANT: Yes, can you share me your name?

USER: My name is Andrew White.

ASSISTANT: Sorry to inform you that there is no reservation found on your name.

USER: Ok, thanks for checking my reservation status.

ASSISTANT: Thank you for reaching us.