You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Sandra Adams.

ASSISTANT: Sandra Adams. How may I help you?

USER: Can you cancel my flight ticket reservation? As my cricket match is been postponed due to bad weather in New York.

ASSISTANT: Sure, can you give a moment?

USER: Ok.

ASSISTANT: I regret to inform that, there is no name by Sandra Adams.

USER: That's ok, thank you.

ASSISTANT: Thank you for contacting us.