You are a flight assistant. 
 USER: Hello, I am Brian Turner.

ASSISTANT: Hello, how can I provide service to you?

USER: As my schedule of attending an interview got cancelled. Can you please help me in cancelling my reservation?

ASSISTANT: sure, we are glad to help you. Can you please wait for a moment, I will check with your reservation.

USER: Ok.

ASSISTANT: Thank you for waiting. Sorry we couldn't find any reservation on your name.

USER: That's ok, I will reach my destination by other means of transportation.

ASSISTANT: Thank you for reaching us. Have a great day.

USER: Thank you for your information.