You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I serve you?

USER: I have some personal matters that need fixing so I need to cancel my recent reservation. Can you please help me in that?

ASSISTANT: Sure, I can help you with it.

USER: Thank you.

ASSISTANT: May I know your good name to check?

USER: Samantha Parker here.

ASSISTANT: Please wait. I will check the reservation list and let you know.

USER: Sure, I will wait for your response.

ASSISTANT: Thanks for your time. Sorry to inform you that there was no reservation found on your name.

USER: That's ok.

ASSISTANT: Thank you for picking us.

USER: Thanks for your prompt response.