You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Ronald Thompson here.

ASSISTANT: How can I assist you at this moment?

USER: I want to reserve my ticket from PHX to SEA, can you please help me out?

ASSISTANT: Sure Ronald, I will help you with that. Can I have your travel dates please?

USER: Sure, my dates of journey are from 10/27 to 10/29.

ASSISTANT: Ok Ronald, please wait a moment to check flight availability.

USER: Sure, I will wait for your response. I want a direct flight.

ASSISTANT: Sure, I will check with that. Sorry Ronald Thompson, no flight is available to you with connection 0.

USER: Ok, that's fine. Anyways, thank you for your service.

ASSISTANT: Thank you for choosing us, have a good day.