You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I aid you?

USER: I am Alexander Miller.

ASSISTANT: Ok.

USER: Can you help me in cancelling my recent reservation?

ASSISTANT: Sure, I am blissful to help you.

USER: Thank you.

ASSISTANT: Please be on hold. Thanks for your time, there is no reservation found on your name.

USER: Ok, not an issue. Thank you.

ASSISTANT: Thank you for contacting us.