You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: I want to cancel my reservation as my adventure trip got cancelled, so help me in cancelling.

ASSISTANT: Sure, please provide me your name.

USER: Sure, Joseph Moore is my name.

ASSISTANT: There is no reservation found with your name.

USER: Not an issue, thanks for your quick response.

ASSISTANT: Have a good day.