You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Mark Scott from Austin.

ASSISTANT: May I know your concern of approaching us?

USER: I would like to visit Oakland's zoo with my friends. Can you help me in booking a ticket from AUS to OAK?

ASSISTANT: Sure, I am here to help you with this. Please provide your travel dates.

USER: My preferred trip dates are 12/06 and 12/08.

ASSISTANT: Give me a moment please.

USER: Ok, take your time.

ASSISTANT: Flight-1008 is available on this route with a ticket fare of 300 and 1 connection limit, shall I book your ticket?

USER: Please proceed for booking the ticket.

ASSISTANT: Mark Scott, your ticket is booked with JetBlue airlines.

USER: Thank you for your service.

ASSISTANT: Thank you, have a great journey.