You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Brandon Brown.

ASSISTANT: How may I serve you?

USER: Please book me a ticket from AUS to CLT.

ASSISTANT: Sure, help me with the trip dates?

USER: I have planned to travel on 04/19 to 04/21.

ASSISTANT: We found a flight in an airline Jetblue with 1002 number having a single connection price of 100. Shall I reserve it for you?

USER: Please book this ticket.

ASSISTANT: Your flight ticket has been reserved.

USER: Thank you.

ASSISTANT: Thank you for reaching us.