You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello,. How can I helpful to you?

USER: I am Karen Harris.

ASSISTANT: Ok.

USER: I want to decorate my home with colour full flowers. So, I want to go for Flower Festival at New York. Can you help me in my booking?

ASSISTANT: Sure, please mention your travel dates?

USER: I will start my journey on 05/09.

ASSISTANT: Ok.

USER: I will return on 05/11.

ASSISTANT: Help me with your airport abbreviates?

USER: My source airport code is Chicago, IL - ORD. My destination is New York, NY - EWR.

ASSISTANT: Sorry, no flights found based on your preferable locations.

USER: Not an issue, thank you.

ASSISTANT: Thanks for connecting us.