You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you at this moment?

USER: Myself Lisa Perez from Charlotte. I have to go to Los Angeles next week. Can you please book a flight ticket for me?

ASSISTANT: Sure Lisa Perez, I am ready to help you with that.

USER: Thank you for your positive response.

ASSISTANT: Can I have your travel dates please to get exact flight on your dates?

USER: I want to take off on 11/07 and please confirm my return ticket also on 11/09.

ASSISTANT: Ok Lisa Perez, please let me know airport codes of your journey locations.

USER: I would like to fly from CLT and destination airport is LAX.

ASSISTANT: Ok Lisa Perez, please wait a moment to check availability of flights in your route.

USER: Sure, take your time.

ASSISTANT: Sorry Lisa Perez, no flight is available to you on your dates due to some weather conditions.

USER: Oh! It's ok no problem. Thank you for your information.

ASSISTANT: Thank you for choosing us, have a good day.