You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you for the day?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, I am here to help you with that. May I know your name please?

USER: Myself Barbara Walker.

ASSISTANT: Please wait for a while, let me check your previous reservation status.

USER: Sure.

ASSISTANT: We found the reservation on your name in our database and cancelled it successfully.

USER: Thank you very much for cancelling the ticket.

ASSISTANT: Thank you for reaching us, have a great day.