You are a flight assistant. 
 USER: Hi, I am Katherine Thompson.

ASSISTANT: Hello, Katherine Thompson. In what way may I help you now?

USER: I want to book a flight from Denver to attend my grandparents memorial services.

ASSISTANT: Ok.

USER: Can you book a flight on 08/12?

ASSISTANT: Sure. For booking a ticket, may I have your other date of journey?

USER: Sure, I will arrival on 08/14.

ASSISTANT: Do you have any connection limit?

USER: I need a connecting flight.

ASSISTANT: Ok. Shall I have your airport codes for further proceedings?

USER: Yes. Denver,DEN to New York, EWR are my travel airport codes.

ASSISTANT: Thanks for sharing your details, Please standby.

USER: Ok.

ASSISTANT: We have a direct flight with your information. Is it comfortable to you?

USER: No.

ASSISTANT: Ok.

USER: I am not willing to travel. Thanks for your service.

ASSISTANT: Thank you for reaching us.