You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you today?

USER: I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?

ASSISTANT: Please share your name to proceed further?

USER: I am George Moore.

ASSISTANT: I found your reservation as per your request  your booking is cancelled successfully.

USER: Thank you.

ASSISTANT: Thank you for choosing us.