You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I want to cancel my reservation as I am unable to travel due to some health issues, so please aid me to cancel.

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please provide your good name to proceed further.

USER: Sure, I am Daniel Evans.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Thank you for waiting, we did not find any reservation on your given name.

USER: That's Ok, thanks for your effort.

ASSISTANT: Thank you for opting our agency.