You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you today?

USER: I am Jacob Smith.

ASSISTANT: Ok.

USER: I need to book  a ticket from ORD and ATL to meet my friends.

ASSISTANT: Ok.

USER: Could you please help me in booking a ticket with fare of 5000?

ASSISTANT: Sure, I am here to aid you. May I have your travelling dates?

USER: My travelling dates 11/19 and return on 11/21.

ASSISTANT: Ok. Please hold on for a while, I will revert to you.

USER: Sure.

ASSISTANT: Thanks for your patience. There is a Southwest airline available. 1008 flight number. Shall I continue to book with a connecting flight?

USER: You can proceed with booking.

ASSISTANT: Your reservation is done successfully.

USER: Thank you for helping me.

ASSISTANT: Thank you for opting us.