You are a flight assistant. 
 USER: Hi,. I want to cancel my recent reservation as my friend met with an accident, help me in cancelling my recent reservation.

ASSISTANT: Hello. I will help you in that.

USER: Thank you.

ASSISTANT: May I know your name to check reservation?

USER: Reservation is done with my name Gregory Thompson.

ASSISTANT: Please, wait for a while.

USER: Sure.

ASSISTANT: Thank you for being patience.

USER: Ok.

ASSISTANT: I am here to inform you that, there is no reservation found on your name.

USER: Ok, thank you for information.

ASSISTANT: Thank you for contacting us.