You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, do you need any help from us?

USER: Jeffrey Wright is my name. Please help me out in booking my ticket from SFO to CLT.

ASSISTANT: Sure, could you please share your trip dates?

USER: My trip dates will be Feb 21 to Feb 23.

ASSISTANT: Ok, do you need direct or connecting flight?

USER: I want a direct flight.

ASSISTANT: Ok, please allow me a moment.

USER: Ok.

ASSISTANT: The economy class with flight number 1017 of American Airline is available having fare as 200 and connection as 0, is it ok for you?

USER: Please proceed.

ASSISTANT: Ok, your reservation is confirmed. The departure time is 7:00 hours and the arrival time is 8:00 hours.

USER: Thank you.

ASSISTANT: You are welcome, have a great day.