You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I support you today?

USER: Can you please book the ticket from PHX to MCO? As I'm planning to visit Orlando.

ASSISTANT: Sure, we are here to assist you in booking. May I know your name please?

USER: My name is Frank Nelson.

ASSISTANT: Can you please share your planned travelling dates to proceed further?

USER: Sure, I would like to depart from my source location on 16th March and I want to return back by 18th March.

ASSISTANT: Are you okay with connecting flight or you need a direct flight?

USER: I need direct flight only.

ASSISTANT: Is there any other preferences that you would like to add before booking?

USER: No, I don't have any other specifications.

ASSISTANT: Let me check the availability of flights and revert to you.

USER: Sure, take your own time.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: That's ok, thank you for giving the information anyways.

ASSISTANT: Thank you for approaching us.