You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you today?

USER: I am looking for a direct flight from IAH, can you help me out?

ASSISTANT: Sure, I am here to help you. May I know your travel dates please?

USER: My journey dates are 10/27 and 10/29.

ASSISTANT: Ok, can you please provide your destination airport code?

USER: I want to travel in normal cost airline to JFK.

ASSISTANT: Ok, do you have any specifications?

USER: No.

ASSISTANT: Ok, hold on for a moment. Let me check the best flight for you.

USER: Sure.

ASSISTANT: May I know your name please?

USER: My name is Melissa Carter.

ASSISTANT: Sorry Melissa Carter, there are no flights available on your requested dates.

USER: No issues, thank you for your time.

ASSISTANT: Welcome, thank you for choosing us. Have a great day.