You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I am Gray Thompson, can you help me to find a flight from PHX to OAK?

ASSISTANT: Ok, on which dates you are planning to travel?

USER: My travelling dates are 01/02 and 01/04.

ASSISTANT: Thanks for waiting, we found a flight with your provided information in JetBlue airline with 1 connection and the fare is 100. Shall I confirm your ticket with this airline?

USER: You can proceed.

ASSISTANT: Your ticket is booked.

USER: Thanks for your help and information.

ASSISTANT: Most welcome.