You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Matthew Edwards here.

ASSISTANT: How can I assist you today?

USER: I want to cancel my recent reservation which I have done, due to some personal issues. Can you please help with it?

ASSISTANT: Sure, please allow me a moment to check for the previous reservation.

USER: Ok, sure.

ASSISTANT: Matthew Edwards, there is no reservation found under your name.

USER: Ok, not an issue. Anyways, thank you for the information.

ASSISTANT: You are welcome. Thank you for reaching us.