You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Jacob Johnson.

ASSISTANT: Jacob, how may I help you?

USER: I am looking to book a plane ticket to BOS from SFO, please hep me in that.

ASSISTANT: Sure, please provide your trip dates.

USER: Ok, my preferable travelling dates are from 06/16 to 06/18.

ASSISTANT: Please hold on for a while.

USER: Ok.

ASSISTANT: UA airlines with flight 1000 is providing service with 1 connection.

USER: Ok, please confirm my reservation.

ASSISTANT: Your ticket is confirmed.

USER: Thanks.

ASSISTANT: Thank you for approaching us.