You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I aid you?

USER: I would like to host a Flower Festival at Phoenix, AZ - PHX, will you help me in booking a flight ticket?

ASSISTANT: Sure, may I know your travelling dates?

USER: Sure, my travelling dates are 01/16 and 01/18.

ASSISTANT: Where do you want to board?

USER: My source point is Boston, MA - BOS.

ASSISTANT: Please wait.

USER: Sure.

ASSISTANT: We found a flight with 2 connections.

USER: Do not proceed.

ASSISTANT: Ok, may I know your name?

USER: Dorothy Thomas is my name, thank you.

ASSISTANT: Thank you for reaching us.