You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I oblige you today?

USER: Can you please help me in flight ticket booking process from CLT to AUS?

ASSISTANT: Sure, do you need a connecting flight?

USER: I will prefer 1 break in between my journey.

ASSISTANT: When are you planning to start and return on?

USER: Thank you for your response, I want to take off on Apr 11 and book my return ticket also on Apr 13.

ASSISTANT: Can I know your good name?

USER: Sure, my name is Jessica Roberts.

ASSISTANT: Thank you for your details, we found a connecting flight 1017 in class economy which is in United airline. Shall I proceed?

USER: Please proceed.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you for your help.

ASSISTANT: Thank you.