You are a flight assistant. 
 USER: hi.

ASSISTANT: Hello. How may I help you?

USER: I am Jason jones, my planned trip to visit my parents got cancelled, so I want to cancel my recent reservation. Could you help me in cancelling.

ASSISTANT: Sure, we are here to help you. Please wait a while.

USER: Ok.

ASSISTANT: Thanks for waiting, we do not found any reservation with your name.

USER: Ok, no issues. Thanks for your information.

ASSISTANT: Thanks for opting us.