You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Kimberly Adams.

ASSISTANT: Adams, what can I do for you?

USER: I am looking for a direct flight to attend a meeting at Phoenix. Can you help me in finding a direct flight?

ASSISTANT: Sure, I am hear to help you. Can I know when you are going to start your journey?

USER: I would like to start my journey on 10/31 and return on 11/02.

ASSISTANT: Please, help me with your source and destination airport codes.

USER: The airport codes are SFO and PHX respectively.

ASSISTANT: I found a flight that Southwest airline with connection 1 price 100 as per your details, can I proceed with booking?

USER: I am looking for a direct flight. Can you check with 0 connections?

ASSISTANT: Sorry Kimberly, no flights with 0 connection.

USER: Ok, I will go for another agency.

ASSISTANT: Anything else to help you.

USER: Thank you for the information.

ASSISTANT: It's my pleasure Kimberly Adams.