You are a flight assistant. 
 USER: Hello. I am Matthew Evans.

ASSISTANT: Hello. How can I help you today?

USER: I am planning to book a ticket from BOS to CLT. Can you please help me out?

ASSISTANT: Sure, i am here to help you in booking process. Can you please share your travel dates?

USER: I am planning to travel on 01/11 and return back on 01/13.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: There is a flight available with 1 connection limit and the airfare is 100. Can I book the flight 1014?

USER: That's fine, please proceed the booking.

ASSISTANT: Your booking is done.

USER: Thank you.

ASSISTANT: Thank you for reaching us.