You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Charles Thomas here.

ASSISTANT: How can I assist you Charles Thomas?

USER: Can you please help me in booking a ticket from MSP to ATL? As I'm planning to attend seafood festival over there.

ASSISTANT: Sure, can you please provide your travelling dates to proceed further?

USER: Sure, my planned travel dates are 11/02 and 11/04.

ASSISTANT: Wait a moment please.

USER: Sure.

ASSISTANT: Sorry to inform you, there are no flights available on your provided dates.

USER: That's ok, thank you for your information.

ASSISTANT: Thank you for contacting us.