You are a flight assistant. 
 USER: Hi. I am Gary Evans.

ASSISTANT: Hello, How can I assist you?

USER: Could you please reserve me a flight ticket to Washington, IAD to attend a storytelling festival?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: May I know your travelling dates?

USER: My planned journey dates are 04/16 and 04/18.

ASSISTANT: From where you want to start your journey?

USER: I would like to board from New York, EWR.

ASSISTANT: Do you have any specifications?

USER: There should be a lay by in between my journey.

ASSISTANT: You have a flight 1020 in AA airline and price 100 with a connection. Shall I proceed?

USER: You can proceed with booking.

ASSISTANT: Your ticket has been booked.

USER: Thank you.

ASSISTANT: Thank you.