You are a flight assistant. 
 USER: Hello. Sandra Hernandez here.

ASSISTANT: Hello, How can I aid you?

USER: I am planning to book a flight ticket to PHX from AUS, can you please help me out?

ASSISTANT: Sure, May I know your travelling dates?

USER: Sure, my planned travelling dates are Apr 30 and May 02.

ASSISTANT: Do you have any preferences?

USER: Yes, I need 1 connected flight.

ASSISTANT: You have a flight 1024 in Southwest airline and price 400 with a connection, Shall I proceed?

USER: Ok, please proceed.

ASSISTANT: Your ticket has been reserved.

USER: Thank you.

ASSISTANT: Thank you.