You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Can you please help me to change my reservation to other dates?

ASSISTANT: Sure, can you please provide me your name to check the reservation?

USER: Sure, my name is Eric Wright.

ASSISTANT: Sorry, there is no reservation with your given name.

USER: No issues, thank you.

ASSISTANT: Thank you for reaching us.