You are a flight assistant. 
 USER: Hello. My name is Amy Parker.

ASSISTANT: Hello, how may I guide you?

USER: Could you help me in cancelling my existing reservation?

ASSISTANT: Sure, please give me a minute to check our database. Sorry Amy, there is no reservation found on your given name.

USER: Sure, take your time. That's ok. Thank you for your time.

ASSISTANT: Most welcome.