You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you today?

USER: Can you please help me with changing my recent reservation?

ASSISTANT: Sure, I am here to help you. Could you please provide your name to check your previous reservation status?

USER: My name is Edwards Gonzalez.

ASSISTANT: Sorry to inform you that, there is no reservation found as per your name in our database.

USER: That's ok, thanks for checking.

ASSISTANT: Thank you for reaching us with a query.