You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Due to sudden change in my trip to another location, I would like to change my reservation. Can you please help me out?

ASSISTANT: Sure, please share your good name?

USER: I am Pamela White.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Sorry, no reservation found on your given name.

USER: No problem, thank you.

ASSISTANT: Thank you for choosing us.