You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER:  I am Michelle Edwards want to travel to CA-OAK to attend press conference from WA-SEA. Can you book a ticket?

ASSISTANT: Sure, may I know your dates of travel?

USER: My travel dates are 12/30 and 01/01.

ASSISTANT: Do you have any specifications?

USER: I need a connecting flight.

ASSISTANT: Ok, please wait for a minute.

USER: Ok.

ASSISTANT: We found a direct flight of JetBlue airlines, shall I proceed?

USER: No, do not proceed.

ASSISTANT: Ok.

USER: Thank you for availing me.

ASSISTANT: Thanks for availing us.