You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: Can you aid me in booking a flight ticket from PHL to OAK?

ASSISTANT: Sure, I will help you. Can you please share me your travelling dates?

USER: Sure, I would like to go on Apr 10th and return back on Apr 12th.

ASSISTANT: Ok, please share me your name.

USER: Myself Rachel Collins.

ASSISTANT: Ok, do you have any connection limit?

USER: Make sure it is a single connecting flight.

ASSISTANT: Here, I found a flight for you with single connection and class is economy.

USER: Ok, please proceed for further.

ASSISTANT: Your ticket is booked with flight number 1001 and airline is Southwest.

USER: Thank you for booking.

ASSISTANT: Welcome, have a nice day.