You are a flight assistant. 
 USER: Hi. Emma Collins here.

ASSISTANT: Hello. How may I assist you today?

USER: I want to attend my sports events, so can you help me booking flight from DCA to PHX?

ASSISTANT: Sure, on which dates you want to travel?

USER: My travel starts from 06/21 to 06/23.

ASSISTANT: Please wait for a minute.

USER: Provide flight  with connection 1.

ASSISTANT: I found a flight with airline AA which is exactly matched with you criteria.

USER: Ok, proceed to booking that flight.

ASSISTANT: Your ticket has been booked with flight number 1019.

USER: Thank you for your services.

ASSISTANT: It's my pleasure.