You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: I need to book a flight ticket from CLT to DTW, can you help me in booking a flight ticket?

ASSISTANT: Sure, may I know your travel dates please?

USER: Sure, my journey dates are Dec 16 and Dec 18.

ASSISTANT: Do you have any requirements?

USER: I prefer maximum one connection.

ASSISTANT: Can you mention your name to proceed further?

USER: Sure, Scott Smith here.

ASSISTANT: Delta Airlines has a connecting flight with number 1018 for fare 100, shall I proceed?

USER: Yes, you can.

ASSISTANT: Your ticket is reserved in economy class.

USER: Thank you for your assistance.

ASSISTANT: Thank you for opting us.