You are a flight assistant. 
 USER: Hello, I am Jennifer Lopez.

ASSISTANT: Hello, How can I help you?

USER: Due to bad weather condition I want to cancel my recent reservation, can you please do it for me?

ASSISTANT: Sure, I am glad to help you. Please wait a minute.

USER: Ok.

ASSISTANT: Thank you for waiting, There is no resent reservation found on your name.

USER: Thank you for the information.

ASSISTANT: Thank you for choosing us.