text: Taking advantage of the recent Travelzoo Spa and Pool package was both good and bad The spa was wonderful the staff fantastic The pool is a completely different story For years we have been to the pool area for celebratory events like Mothers Day Fathers Day and Birthdays taking advantage of the locals appreciation that Station Casino offered for using their pool with a fee bar and food service NEVER had it been properly staffed whether it was busy or emptynOn Sunday September there was no staff at the towel kiosk We grabbed our own towels and seated ourselves There was no attendant around to kindly ask to move the only available umbrella to a spot that had more chairs to accomodate our group We waited for service Finally a cocktail server arrived and we asked her for assistance moving the umbrella One of us could not be in direct sun She said we had to find one that was available we already had and then said no one was there to help us move it That we would have to do it ourselves I said you have to be kidding I would injure myself trying to move it and then struggle while trying to figure out how to open the umbrella shade I asked her to please try and find someone She handed us one menu we were four people and said she would try Ten minutes later a guy comes to move the umbrella struggling himself to open it and get the latch hooked What liability the hotel was under should I have gotten injured trying to move such a heavy thing and then attempt to open it Obviously the staff is not aware of that issue nnI can tell you that each visit to the pool area has shown less and less that the casino appreciates locals Originally a fee was charged per person to use the pool area with the cost going towards bar and food service Then they instituted a fee to use the pool area with no credit for using the bar and food service Then they eliminated locals from using the pool area on a holiday weekend That must have come about following the terribly understaffed and extremely poor service on Mothers Day even running out of water bottles and giving our order to someone else nnOn another note Hanks welcomed customers for half priced martinis from pm everyday That has since been changed to pm with no advertising the change So when in August I arrived at pm I got the half price but my girlfriend who arrived at pm did not They refused to honor the half price saying that the change was on their website How many locals go to their website come on Where is the appreciation for regular locals nnGood thing they no longer promote We Love Locals They have really dropped the ball on that one