text: I feel bad giving this location such a low rating because like everyone in the city I know almost one person at every coffee shop here I understand the stress of this job but I also understand what goes on behind the counter My husband worked at Buffalo Lake Mead for years nnMy problem with this location is this n Drive thru I refuse to go to this drive thru anymore because they simply do not follow their own policy Starbucks has a minute per car policy Ex if there are two cars in line the second car should be out of the drive thru in six minutes This location that does not happen I have waited over minutes minutes with one car in front I watch to see if they are just an obnoxious person who ordered way too many drinks through the drive thru but that was not the case Then I ask at the window you know what happened what is the hold up You are not busy They just ignore the question take my money and send me off nn They do not understand their computers Like I said I have never worked at starbucks But I know the computer just from ordering and listening to people become trained on it I know that there is an option for milk for extra like in a chai or for creamer They ALWAYS first charge me for extra soy even though its just CREAMER There I have to sound like the ass correcting them but that is almost a dollar extra They then stop and THINK about what they are doing and act like they are new at their jobs and never were taught that bullshitnn My drink is always wrong Now I do not want to sound like one of those stuck up valley girls in all this But my drink is probably the most simple drink ever A venti iced coffee with pumps of white moca and some soy creamer to top it off npump pump coffee ice milk not hard A standard iced coffee comes with pumps of whatever you order or the standard sweetener Its disgustingly sweet and turns into McDonalds coffee thus why I specifically one ask for I always repeat myself twice and get a repeat from them so they understood me correctlynnThey still fail Somehow I really do not realize how nnMost of the people working here are little teeny boppers still in high school Which I did think was a good job for young kids but not here They are ruining this location They need better training and to work harder and faster They do not take their job seriouslynnThe manager however was very kind when speaking with her She did compliment us drinks but I will not be spending money on this location anymore Like I said Lake Mead Buffalo is where it is at nnIm done ranting now