text: Kiwi and the other optician I worked with were really friendly and nice The optometrist was finenothing special NeutralnnEven with two vision insurances I still paid OOPnnI called to order contacts and it has been a really hard time getting a hold of the manager to order due to my multiple insurances When it finally came time to order I magically find out that there is a shipping fee Talk about nickel and dimeing customers After I told the man I spoke to about how I was surprised he sounded annoyed and his attitude changed immediatelynnI thought the shipping cost would ship it straight to my house After I gave him my credit card number he tells me Oh We will call you when they are ready for pick up What the hell Why do I have to waste gas money to pick up the damn contacts if I already paid shipping for the conveniencennI did not want to be a jerk and make him cancel the order againnnI really appreciated the two ladies who worked the reception area on Saturday But after this I will just order my contacts on CONTACTS with FREE SHIPPING directly to my housennI will not returnnnI would have given star but my glasses came back quickly which I appreciate so I added a star And the rd star goes to the ladiesnnSee ya later Pearle Vision Thought I might try you out because all my family goes there but I am good I will be telling my family to take our eyes elsewhere And honestly they probably do not need my business the way they nickel and dime customers anyway I hate hidden fees