text: Oh my dear lord This place man When I think of Vegas I think of a Disneyland for adults I mean there are people who are out on the strip night and day handing out cards with naked women on them This place is called Sin City for a reason and with all the places you can take your kids on vacation in the world I would suggest avoiding Las Vegas Well most adults with a brain in their head feel that way but I have some sad news folks according to Mary the Manager of Guest Services at The Excalibur they only care about catering to families with kids and making concessions and accommodations for them If you are apart of any other demographic which every other place in Vegas caters to this place could give two shits about you Well Mary should consider another profession that has nothing to do with customer service I was excited to stay here despite the reviews and now I see why they have the reviews they have Thank God we got comped for nights because it would have been such a waste otherwise nnThey have no good options when it comes to late night eats They have McDonalds Krispy Creme and Starbucks Wow how nice I go on vacation to eat the same things I can get everyday at home How about no The McDonalds BTW has the crappiest customer service ever They run out of everything and are pretty much useless This place used to have a cafe that was open all night and now it is gone Mary says that the families do not usually get hungry late at night so they see no reason to have alot of things open Are not that a hoot People who are expected to gamble and drink all night are not expected to want to eat anything half way decent nnThe room was ok I guess I was disappointed by their lack of theme in there I realize that alot of time is not spent in the room and too that it does not matter For me and my husband though we pace ourselves so we do spend some time in the room so it does matter to us I like the cheesy themes in Vegas It is part of the fun NYNY was WAY better at keeping the theme throughout It is a damn shame too because The Excalibur has a wonderful theme to work with As far as useability goes the beds were comfortable and the TV was nice and new I liked the marble countertops also The rest of the furniture was old and banged up and the room did not have fridge or microwave What the crap Even the Travelodge has that There was no bathtub and the shower and sinks took FOREVER to drain This was a room in Tower which was an upgrade from the room we originally booked which was a standard room This was supposed to be one of the newer rooms It did not really show We only got upgraded after they had no king sized beds left when we reserved one and I sarcastically asked for an upgrade After the guy thought about whether to take me serious or not he decided to upgrade us to the contemporary room with a view I would hate to see what kind of room we originally would have gotten nnAs far as the casino goes I had a good time there There was two Roulette dealers that made it worth my while Dave and Sandra were awesome and alot of fun They made the table hot and even when you lost they were at least super nice so it did not sting as much The slot machines where the same as everywhere I cannot say anything negative about the casino really They had four minimum Roulette tables open which was great because that tends to be a popular game and getting a seat takes a while They also one minimum table for the bigger betters They had some video Roulette machines and also had an Organic Roulette which has a real wheel that is spun by a machine It has eight video stations and the minimum bet is which is nice Roulette is my favorite game and it nice to see alot of options for it The cocktail waitresses came by often nnBesides this place crawling with kids it is also crawling with annoying timeshare salesmen They wait outside the towers to jump you as you leave your room They are at the front doors outside restaurants pretty much everywhere They ask you if you want free tickets to a show They want you pay a deposit for a night stay at the hotel and tickets to two shows if you sit through their hour timeshare presentation You have a year to redeem this We already knew this and tried avoiding them at all costs I even told them my husband was a one night stand You answer no to all their questions and they still do not get it They are pushy and annoying and I would recommend that the Excalibur get rid of them Guests do not like to be harassed Or at the very least give them stipulations to take no for an answer I actually yelled at one as we were checking out because she would not leave me alone They were at NYNY also but not nearly as bad nnOverall I will never stay at this hotel again even if we get comped I will only come back here gamble if Roulette is lacking elsewhere and eat at Dicks There are too many other cool places to stay in Vegas