text: JET ACTION RENTALS destroyed my view on small Arizona business and tarnished my dreams of enjoying a great relaxing staycation with my family at the lake Today JET ACTION RENTALS stole my money and left me down creek without a paddle nnIve spent five years at war fighting for this country and the small business in it only to come home and find out the real terrorists have been here the whole time Setting up shady businesses to take advantage of the hard working American people by stealing their money I do not recommend this ESTABLISHMENT for the absence of a better word to anybody that holds any respect for the values of small business They lack trust justice dignity and dependabilitynnMy family and I were passing by their establishment when we decided to swing in and try to get a fun toy to help us relax at the lake The man that helped us pulled a number out of his hat on what we would pay He said for the first day for the next two Skeptical of our deal we asked to see a price book or any paperwork at all but the business had nothing to show us We asked what the cancelation process is and he went on to tell us that as long as we canceled before the hours prior to picking up the jet ski it would be a full refund He said he needed my driver license and a credit card to hold the watercraft He then took my cards and placed them out of my sight and logged all my info into an IPAD to be stored He gave me my cards back and walked me out the front door telling me I can come back Thursday to collect my rentals nn Skeptical of the whole ordeal I had a friend call the establishment mins after I left to price out what it would cost him to rent the same days and the same equipment He was told nearly more each day I decided to call around and check group on only to find that every other business was much cheaper to rent from and groupon had some jetskis going for as low as a day n nI called JET ACTION back with in one hour of being at the store to tell him that I was going to go a different direction and would like to cancel my request to rent He informed me that the deposit I spent to hold the reservation was Nonrefundable and he said it belongs to me now I told him that I had no idea about that and even specifically asked before I put money down if I would receive a full refund to which he replied YES He told me that that part of the agreement was emailed to me after we did our deal I did get an email from him after I called telling me that it was nonrefundable but signed or saw nothing during purchase