text: Horrible experience I love my furniture but the nighmare it has been to get it and I still do not have it all was not worth it I paid over for furniture and pieces came very damaged Then I was on hold for over minutes for customer service Then they could not even get me the pieces until next week and it is their fault not mine The guys that delivered the furniture were very patient and helpful but the customer service is a nighmare In the store they were polite and helpful for the sale but then they refuse to do anything and say you have to contact the customer service number which never answers Three pieces of damaged furniture is not acceptable