text: The three hour tour I vow to never shop at this store ever again as there customer service is on par with the Department of Motor Vehicles nnLast Sunday I called to verify the price of an item a iPod Touch GB and to also verify that it had a gift card Specifically asked if it was a gift card or a Frys card and the girl told me it was a Frys Card So I spent an hour loading up my cart with items to pay and pick up at the store Shopping cart will not work I keep getting an error Call the store and explain and the gal does it on her computer so I recite the items and item numbers She says Oh I got an error Yeawell just like me She does it again from the beginningerror again Goes to get a supervisor and we go through the whole dog and pony show againtwice Same result error They tell me that they will go and get all of the items together and put them on will call and I can come pay at the store They will call me when ready No one ever calls nnI call the next morning to see what happened Talked to the specific super from the day before says sorry about the call but yes all items are on will call I ask if at same price and deals and am told yes nnDrive my happy a all the way across town and guess whatyea nothing on will call Wait minutes and the box comes up Agent tells me that not all items are on the same price Ugghhspecifically asked that in my call Goes to talk to someone and minutes later comes back and says no Fine leave that item out Rings it up and I ask about the gift cardyea you guessed it What gift card Same fire drill and I explain it all again in detail to him and gave the guys name I talked to on the phone more minutes a supervisor comes over and asks Have to repeat the same story AGAIN nnGrowing impatient as this deal is narrowing on hours in total plus a minute drive here and back more minutes of waiting and I tell the Agent Dude this is just taking too long Just take out the iPod Touch and I will pay for the rest and go Guy gets nervous and says ok just a minute AND LEAVES nnA manager came over a few minutes later This is when it goes over the top This stocky bald headed white guy approaches me and get thishe puffs up and says to me Is there a problem here Are you friggin kidding me Well yea with your arrogant and aggressive puff up and comment well yea there was an issue and now it is a problem This from a Manager no less I geared for a comment but then bit my lip and just said You know what this process has been far too painful and I just want to go now so take the item off so I can leave This arrogant tool gives me the passiveaggressive mean spirited Just trying to help line before turning away His arrogance was almost like he was happy he won this apparent battle in his minds eye Ridiculous Yea you wonyou won me spending my using Amazon Prime you idiot nnOne last SNAFU for me was when the supervisor comes back and hands me a VOID receiptyea you guessed it again he voided the entire order and not just the iPod Touch taken off as I requested all in front of the Manager too I might add Walked out completely empty handed and drove home nnThe three hour tour I vow to never shop at this store ever again as there customer service is on par with the Department of Motor Vehicles