text: A pretty typical businessfriendly Hilton Location is great downtown and connected to Wells Fargo buildings by bridges Service is friendly and most guest rooms have been updated in the past few years Hallways are old and rather beat up Good workspace for business desk computer etc Charlotte could use MORE nice business hotels this one could use an upgradebut is better than some of the other downtown chain hotels I would stay here again Beds are relatively comfortable furniture is newer as is TV Bathrooms are small and it is not that quietheard elevator other doors slamming etc All that said I would still say it is above average The only nice downtown hotel I have found is the Ritz Will the jampacked business travelers herethey could use a couple more new hotels