text: Dr Pflaum and staff have been seeing my animals for almost years I have never had problems with the doctors I have had some issues with the staff over the years missing records lost checks bad attitudes but I have noticed an improvement in the past couple years Becky is wonderful We board our dogs there at least once a year The price is very reasonable and now that my dogs are getting older it is a comfort to know help is close by if needed My only beef is they started charging an office visit fee hence the stars I realize it is common practice but it has kept me from taking my dogs in as often as I should