text: Very long checkin Rude service Housekeeping does a poor job cleaning the room Pubes in the bathtub TV did not work called to have it fixed they said it needed to be replaced but they took a day and a half to fix it Total of four phone calls needed because they had closed our ticket without fixing the problem nnVery high resort fees regardless of whether you use the amenities why not just add the fees to the daily rate They said there would be a minifridge and a microwave There was no microwave and using the minifridge results in a charge even if you do not eat or drink anything Moving anything in the fridge results in an automatic charge And they make it so you are forced to move something if you want to store your own perishable food such as your leftoversnnNo tea or coffee in the room never seen that at any hotel anywhere in the worldnnThe suite is large but it is really split into two parts one is a small room with a bedroom and the other has a sofa which I find of no use at all The view was terriblennThe show at the Palazzo is not good and their coupon book that comes with the room only has coupons to terrible places The places that are worth visiting do not offer coupons in that stupid booknnThe casino is not bad but you can enter it and play without staying at this awful hotel Worst hotel we have ever stayed in Not at all worth its price tag especially including the fees they do not mention anywhere