text: The worse customer service in my entire life I am literally trying to give you money and you still cannot help me I am trying to upgrade to an IPhone days early because my battery life after the new update sucks I have made phone calls to the number in which I got different answers They keep telling me the store had to do the override I am gladly trying to pay them a early fee for doing nothing and they still will not take it They say the number has to note it and the number says the store has to note it on my account So not only do they not want for the phone plus fee and my a month business Fine I will gladly go to Verizon after all these years