text: Went to Vegas to meet some friends last weekend I have stayed in downtown Vegas numerous times and knew to expect an older casino Booked our hotel room at Fitzgeralds on Expediacom and got the room for super cheap bucks a night wfree breakfast for a Friday and Saturday night stay I was happy with the price of the room We arrived late Friday night Got the room key to be disappointed as soon as we arrived in the room We had booked a king size bed online We called the front desk right away to request a room transfer and the front desk said they are sold out of king size rooms My husband is and cannot fit on a queen size bed so we were pretty upset My husband asked for a refund or credit and right away the front desk said they were not able to do that We were bummed Room was super old and dingy dark and uninviting Internet service was an extra a day for WiFi And I did not have very good cell service inside the hotel TV looked about years old and had limited channels to watch Made sure I checked for bed bugs because the place looked sketchy none found nLocation of this casino is excellent right in the middle of old downtown Vegas Fremont Street So close you could hear the party from inside your room as if you were outside parting all night with everyone else So if you like sleep do not stay here Also walls in the hotel are super thin we heard conversations all around us from other rooms and hallways Prices at the tables were cheap but I did notice the display board on the roulette table was broken not letting you see previous ball landings Waitresses all night never asked if anyone in our group wanted a drink after hours we left the tables because we needed something to drink Our group headed upstairs to the bar and we were ignored by the bartender We sat playing the bar slots for a few minutes noticed the bartender look at us and started a nagging session with another server instead of greeting anyone in our party Got the feeling both were unhappy with there jobs Bar was super empty with only two other people at it and was not sure if they had been served or not either nAnnoyed by the lack of customer service I went to the pit boss downstairs to complain about the service we received Pit boss had me fill out a written one page form explaining what happened Pit boss said sorry but that was it For the remainder of the weekend I refused to spend another dollar in the casino I took my money elsewhere and will never stay or play their again By the end of the weekend my lungs really hurt from the lack of filtration from the smoking in the casino Pay a little extra and go to the golden nugget or Fremont casino to stay Way better service and cleaner accommodations