text: I went a few weeks ago and the water in my bathroom quit running at midnight and when I called downstairs I was transferred and then no one was sent to my room It was out for six hours When I had gone down to the front desk to explain that not only had my water been off but I found hair in my bed and the trash was emptied when we got there the man did not make eye contact grumbled that he was sorry for the incovinience and that he would take the resort fee off Oh and then when I emailed to complain they sent me an email back saying my next trip will be guaranteed the lowest priceUgh priceline does thatnHorrible place Many of the front desk workers hate being there and you can tell If you are not going to spend the money to be in a penthouse do not waste your time here they treat you like ht otherwise