text: After an amazing day at The Spa at Mandarin Oriental we were starving and did not want anything too outrageous for a late lunch We ended up here at the suggestion of one of the employees in the mallnnIn all fairness the low rating is based solely on service so in context let me say that we arrived around pm on a Tuesday and were one of three parties seated in the bar area Perhaps it was their intent that one person be served and complete eating their meal before the second person was served in order to facilitate socializing but we would have been much happier being served at the same timennThe green tea brewed too long before it was served and it was quite bitter Refills on water and other beverages were hard to come by Miso soup and Bento box were served at the same time with no real explanation for the delay or the inability to serve the soup first as is customarynnOn the upside The food tasted great And I probably would have enjoyed it even more if I had not felt so guilty eating while my companion waited for their food The manager did end up taking off the bill nice gesture but not close to the cost of the one meal that came out so late