text: I really do love the signature but could only give it three stars because of a few important factorsnnIve been to this hotel times in the past few years Every January since for CES as well as a stay during May and a stay in August Its a phenomenal property and beautiful inside Love the appliances and the fact that we get a refrigerator stove and microwave every time It is also nice and rare to find a property in Vegas with balconies Although it is one block off the strip that is close enough to enjoy the viewnnHere are the downsidesn The Internet is terrible I am an IT guy so I know when it is a problem with my laptop or the service Over my stays here I cannot remember a time when we did not have complaints about the Internet I have had to call engineering or times each time they have not been able to help Most recently I tried to run a speed test to justify my complaint I could not even get the test to run several times The one time that it was successful I got Mbps down For a laymen this is worse than dialup speeds This time when I called September he told me they were redoing their Wifi My fingers are crossed With a resort fee of a day for nonworking internet I am not impressednn The shower although it has a standard shower handle has basically two settings Too hot and not quite hot enough Out of my stays I have experienced this problem the majority of the time but not every time I am not sure what it is and I have not found any rhyme or reason to adjusting the knob but you have to turn it pretty far to get it to the point where it is hot enough But then it gets too hot So you turn it down but it takes about a degree turn to notice any difference And then it is too cold Typically at this point I make fine adjustments back upward toward hot and eventually I get it after a few minutes But it is just not quite normalnn Room delivery Having a kitchen in our room we have found some times where we either need glasses or utensils or plates etc I think we have only called down times over our many stays but it generally is a minute wait to get things delivered Just the other night I needed a few glasses The room did not have any although I believe it was supposed to So we called down and requested them It took an hour and a half At this point we had bought Solo cups and were drinking out of those I think it is because they have to walk things over from the Grand so I can understand but it would be cool if the service was a little bit faster nnOverall I still like the hotel and will probably stay again But these problems have been consistent so I cannot quite justify or stars