text: Just left this theatre very very upset Worst customer service EVER we came in to see The Book Of Life It was the smallest room I was so disappointed it is a popular movie why would not they play it in a bigger room really I could not believe it We had no choice but to sit in the front there was no possible way to enjoy the movie We got up walked to customer service demanded a refund the lady there was horrible never acknowledge me never apologize NOTHING but was joking around with her colleagues while I was there in front of her upset I AM NEVER COMING BACK Customer service it is crucial it can have a very great or very bad impact I cannot believe the lack of customer service I received We came to Cinemark at the Riverview location wow so much better not to mention the comfortable seats OH YEAH same price too I feel a lot better and their service was amazing