text: Let me start off by saying that my experience was horrible and I would not recommend this place to anyone My wife and I came to Charlotte celebrating our anniversary and decided to try Merts per recommendation of her supervisor and because of the high praise the restaurant received online We were seated in a reasonable time but it was all down hill from there We were seated at pm and were given some bland cornbread At pm we were still waiting for our order to be prepared cookednot brought to usPREPARED Now mind you no one even a word of apology or an update on the status of our food during the wait Finally I had enough and walked out Our waitress and management still did not offer an apology despite seeing us leave the restaurant visibly upset We left and walked to E emeralds restaurant and received the best meal and customer service I have ever experienced I would recommend all the other restaurants in downtown Charlotte before Merts