text: Nice new office clean had po box available At times you can wait a long time in line but guess that is the case at all post offices They have a self serve area but there is often a line there as well Counter people are luck of the draw some bend over backwards others are out the door at five ofifteen seconds Had a really bad experience express mailing a passport They misplaced the package and because their system is batch updated at the end of the day they could not tell us where it was They gave my daughter bad info when she called to find out about it and when i went in their answer was to just hang out a couple days and it should show up Losing a passport is a really big thing and i would have appreciated them acting like it was At least UPS and FedEx can tell you where your package was last seen They did refund the cost of postage big dealnnWhat keeps them from earning one star is i went in to buy stamps for a mail out One of the counter people advised us to bring in an invitation we were preparing to send out so they could make sure we were getting proper postage I just weighed it and thought i knew what we needed but with the new regulations and chargesnot so That potentially saved us some grief so two stars instead of one