text: I wish there were zero stars I had TWC for several years and they were always a pain Internet service was shoddy they throttle speed they bully you into cable subscriptions to keep themselves relevant and they just gave us a unreturned equipment fee for equipment that I did in fact return They have odd hours and if you move you have to physically bring the box to their office And guess what No after hours drop box so your only option is to take time out of your work day ATT is much better Avoid TWC like the plague They will never stop nickel and diming you