text: Horrible experience We took into consideration this is a venue that at pregame becomes overwhelmed with an influx of customers in a short period of time However that does not excuse the staff for putting a table of on a waiting list only to forget about them for minutes while tables are cleared and other guests are seated When we went back to check the status the response was oops sorry your information was not transferred from the iPad apparently there was some type of technology glitch The response was then that we would be next so let the wait begin some more When our pager did activate we were given an option to have a view which would require an additional wait or be seated immediately We stated we would like a view but as we had now been waiting for nearly an hour did not want to have another unreasonable wait for the view Apparently that response translated into seat these in the darkest corner of the restaurant with absolutely no chance of even a glimpse of the field After we were seated and realized that we could now be sitting inside any other TGIFridays surrounded by solid red walls the other guest in my party then returned to the hostess stand to inquire if maybe a better table with a view was coming available as we were celebrating a birthday we did not use this line to play on sympathies it was a birthday occasion not that it mattered because there were no sympathies The hostess then said she would come find us and knew where we were currently seated only to never be seen or heard from again The unapologetic attitude the unwillingness to make reparations for an obvious oversight and error on the staffs part and the poor food quality have me hoping this place closes their doors as so many other TGIFridays across the Valley already have and will hopefully be reopened by a restaurateur that knows customer service food quality and overall restaurant management my vote Four Peaks nnAs far as the food is concerned it is what you would expect from a mass produced crowd fulfillment perspective I sympathize with the cooks that are trying to appease the masses but during our extended wait period we had the opportunity to watch customer after customer complain about the food quality and send items back in particular there seemed to be an overall dislike for the burgers which appeared to be frozen meat slabs with no originality to the toppings that would have at least helped to mask the gray color and rubbery texture yuck