text: Should be zero stars This is concerning the Box office employees On Sept I booked thru Expedia a Phantom show at pm Apparently the show is na on this Thurs A huge Mexican guy was conferring with a mgr in the back this mgr never comes up to reassure me and after min sd a mistake was made and can rebook my show on Sunday when I am back home Very rude and unpleasant Expedia rebooks by shows for next day and rebooked Elvis at the Aria where the box office staff were gracious and gave us free drink tickets throughout the hotel On Fri Sept at pm I present my corrected vouchers from Expedia with the assurance that the Venetian mnmgt were aware Had a fat white blonde girl with dead eyes who could not be the least helpful sd a mistake was made and took minutes to correct my problem She goes on to say that Expedia should have read their hotel memos After several requests to mgrs did not present any mgr to me I called Venetian on Sunday and was given a jerk mgr named Marty Giovi who was condescending and kept talking over me during my explanation no wonder the Venetian staff take their cue from this mgr should all be fired I left a mesg for Cust Svce and with the General Mgr and see if I will be lstened to At the show minutes in to the show parties of were shown in in the rows in front of me I was in the Golden Circle And the usher made a mistake and had elderly people standing blocking my view of the play what happened to the sign that sd no admittance after the curtain is up A very poor experience at the Venetian All other parts of the hotel had great staff and could not be more helpful and accomodating and this is what I get after spending per ticket Unbelievable Again Yelp pls have a zero star rating for bozo companies like this one