text: I have been to crust at least a half a dozen times and normally I really enjoy this place I have even introduced friends to the food and they have returned After what happened a few weeks ago I will not be returning We had ordered apps salads and entrees and while we were waiting for our first course my sister took my year old nephew out front to play because he was restless Only a few minutes after we had ordered he fell while playing and hit his head hard against the ground I stopped my server and asked him to cancel our order but charge me for what had been made and I would take it to go I made it clear my nephew had seriously injured himself and we were running to the hospital Less than half the food was ready and bagged up but I was charged for all of it I did not realize it until later when we had left the hospital I called them a few days later to explain that I was displeased We had HAD to leave I told them because a toddler needed to be rushed to the hospital immediately I explained I offered to pay for what was ready but was charged for all of it even the stuff I did not receive The manager lacked any sort of empathy and coldly offered a credit for the future Our meal was close to three times that much we had also ordered drinks that we never drank In my opinion they should have been apologetic for overcharging me especially under the circumstances I will admit the food is good but the integrity of both individuals I dealt with is nonexistent Also although children are allowed this is obviously not a family friendly establishment