text: What a horrible experiencenFirst of all making a reservation is not even useful because the old man at the front door acting as host will maybe write your name down on three separate pieces of paper that he cannot even keep organized They should get a computerized system to seriously organize their wait times We made a pm reservation and they totally forgot that and made us wait another minutes after Total unorganized and unprofessional thinking they do not even have to acknowledge any frustrated customers everyone was dealing with the same problemnnFinally we just went to the bar to order drinks while we waited and there was literally one bartender making drinks for the floor you had to chase down a waiter picking up their drinks to even get an order in for drinksnnWe finally sat down an ordered drinks in a bizarre dining area feels like you are literally in Mexico its so random After maybe more minutes of waiting for drinks at the table and being totally starving and finishing our chips we could finally order The food took literally an hour and a half to get to our table To say the quality was bad is an understatement especially for fajitas are you kidding I would have much rather gone to Taco Bell Chipolte even Filabertos I had to spit out half of it because of such low quality They tried to fill you up with the overflow of onions to make you feel full What a waste of moneynnWe never got a refill on chips we had to chase down a waiter again and our drinks were never refilled The busser girl was rude to my grandma when my grandma literally asked for her name in the beginning The waitress but okay but still was preoccupied by being disorganized with all her other tablesnnTo top it all of gratuity was added in if I could have given a negative tip I would have This place is disorganized rude and low quality They should give up their prime spot in Old Town for a more professional and higher quality establishment to actually make my time worthwhile If you go here go luck I would save your time on Saturday night and hit up the local Taco Bell late night at least they will be friendly