text: BEWARE Our free cleanings cost us nnWe wish we saw the other reviews here on Yelp first before choosing this officennUpon arrival we asked the front desk staff Do you take our dental insurance We also mentioned that our insurance provides free yearly cleanings The receptionist replied Yes we take that insurance Then we were billed a total of for cleanings No other work was performednnOnce we received the bill we contacted the office and brought this to their attention We were told we do take your insurance but you are out of our network Something that is of extreme importance because being Out of network turned our free cleanings which we had at other offices into a charge But it seems taking the card and making a photocopy of it was possibly what she meant by taking our insurancennYes the office dentists hygienists etc are all nice and do good work BUT telling patients that they take their insurance waiting until after the services are performed and refusing to reverse the charges due to their error makes it very difficult for us to recommend Reimels Family and Cosmetic Dentistry of HuntersvillennWe truly wish we did not have to write a negative review as you can tell by our positive review history but wanted to prevent this from happening to others in the future