text: This studio is incredibly disorganized The classes are too full due to lack of limits on numbers of participants and while some of the instructors are excellent others have a bossy attitude and seem not to care about giving any personal attention to class participants defeating the purpose of going to a class rather than just doing yoga with a video nDespite my issues with their yoga classes the main reason I am giving Kaivalya only one star is because of their massage element Scheduling for these massages is much more trouble than the cheap service is worth They suggest email scheduling but fail to respond to email requests within even hours and their phone line is only staffed during class times a very odd situation for a brickandmortar business Kaivalya would benefit from paying an employee to carry a cell phone with their reception line forwarded to it at the very least because their unprofessional handling of service has lost them this customer