text: How should I word this They SUCK I have never been to a place with such horrible customer service I wish I had read the reviews before going in to this place So the first time I went in they had me waiting for an hour before I was seen for my eye appointment and I did make an appointment after waiting they finally saw me and I ended up spending hours there They gave me trial contacts and I had to make a follow up appointment before I got my prescription I finally had my my follow up appointment a month later and the doctor was pissed because it was not two weeks later he told me You are lucky I am not putting you down as a noncompliant customer Then I asked for my prescription and he flipped out he said I GAVE YOU ONE LAST TIME I had never seen this doctor before in my life Then he looked and my history and was like oh you saw so and so but he did not apologize for yelling at me Yes he yelled at me Now it is about month later since that appointment and no I still do not have my contacts and no they have not called me about them coming in but yes I did pay on my first visit So I called them today and what to you know my contacts are in and NO they have yet to call me and let me know I have never disliked a business so much as this one After I got my perscription I went and bought pairs of glasses on Coastalcom for SOOO worth it and I am making payments After I get my contacts I will never be going to nationwide again It makes me so mad just talking about this place I am and they took advantage of my naivety all three times I went there I left in tears because I had a horrible experience They steal your money and have horrible customer service I hope I could spare someone the time and money from not going here I used to go to an Optometrist on th street and Bell I will be making the drive out there just for the excellent customer service and low prices they have