text: This place has high highs and low lows as far as our stay went Here is the good the bad and the ugly nnThe good You walk out the door and you are up close and personal with the Sirens cove Guests get front row priority for their show Its close to everything I liked the casino and the hurricane bar The buffet is probably the best I have been to We sat next to the dessert kitchen Watching the chefs at work was just awesome nnThe bad When we arrived they were over booked even though I would called earlier in the day to let them know what time I would be getting there to check in to guarantee that they would have my room So much for that They shuttled us over to the Trump and gave us a free stay The Trump was amazing nnThe room was kind of small or seemed that way because the furniture seemed to over power itnnThe ugly Because our first night got compd because they did not have a room they refunded me my first nights deposit and charged me for the second night which I thought was stupid because they should have just applied what I would already paid for the second night I booked a second room for our friends My friend payed in cash for the second night I should have been returned both my deposit and his since it was all on my card and he paid cash for the second night When we got home I waited the standard business days to see everything post to my bank account The did not refund me enough money It took two weeks and emails arguing with the manager who was never there when I called to get them to refund the right amount of money nnIts a good place with great discounts as long as you do not have to make any changes to how you are being charged They were a nightmare to deal with