text: I have been to Vet Med with three of my beloved dogs now Never good news but kind of expect that when you go to a specialist Twice I have seen Dr Aguirre and I have nothing but good things to say about him However my last experience was horrific I took my yr old Jake in who was diagnosed with congenital kidney disease His values were off the chart but he did not fit the profile of a dog with his values as he was still happy playful running around with his littermate eating etc It was all of our hope that in addition to CKD that he had an infectious disease to account for the astronomical blood values So I checked him in on a Thursday morning and got him hooked up to IV therapy antibiotics and had the battery if infectious disease tests run I was told that as the results were returned I would be notified I was not I would give it several hours after a test was to be returned waiting for a call which NEVER came I would then call seeking the result and again I would not receive a return call At that point in time communication was critical and yet the staff did not communicate with me I checked him out that Saturday morning because while I went in with a dog that no one could believe from his disposition was so incredibly sick when I saw him Sat morning it was evident to me that he had taken a in the course of hours and I had a visibly sick dog He was listless and his body was trembling but no one could tell me why I later learned that what I was witnessing that morning was the fact that he had gone into liver failure too overnight But it took until that following Monday for anyone to tell me the results of his lab work even though I was told I would get them before noon on Saturday Again communication was critical and the weekend staff failed to communicate with me or allow me to speak to his specialistwho is later learned only works Mon thru Fri and us not available on weekends This place sells itself as being hour critical care facility NEVER again will I take my beloved animals thereEVER