text: We often went to this Subway because it is very close to where we live However a few times that we attempted to get food prior to pm which is their closing time the place was already closednnAbout a week ago at pm I went to this Subway to order food for my teenage son and found the place closed I called the place while I was in front of the store and someone answered the phone I asked her why they were closed when it was only pm the girl quickly handed the phone to a guy the guy said they closed at pm because the employees needed to leave at pm I said then they should not have a sign saying that they are open until pm nnI asked for the managerowners name and telephone number I called the number that evening but did not not leave a message The very next day I called back and spoke to a manager name Johnny Sturdivant this man absolutely has no clue what customer service is all about I asked him if he was aware that his employees closed early most nights during the week now I admit I raised my voice a little bit because I was still upset from the night before and it had happened numerous times but I was not disrespectful to this man Johnny was absolutely the rudest manager I have ever talked to he did not want to listen to what I have to say He said they are not perfect they make mistakes he called me a creep really I am telling him that he was losing business when his employees close the establishment early and he called me a creep Wow nnI proceeded to call the Subway home office and I told them what happened and I was instructed to write a letter I did write a letter and sent it to Subway and copied the owners Johnny and Beth SturdivantnnA week after I sent the letter Beth called me and asked what she could do to remedy the situation I said I really was not looking for freebies but rather wanted to let them know the situation at her store I asked if she was aware that her employees were closing early and she said she went by the cameras in the store and the problem has been taking care of I said thanks to mennI just do not know why people acquire these franchises if they are not going to follow the rules Needless to say we have not been back to this Subway