text: Here is the reason for the one star rating nnThe West Wing Tower rooms are terrible I was given a room with a view of the tour bus parking lot which we could hear all night I was right across from some pipes that were making noise about every hour The chair and bed both had paint on them from what looks to be a sloppy repainting job on the ceiling The bathroom shower area was filthy with soap scum and also leaked when the shower was on There was also no ironing board provided which made me late to my dinner reservation because I had to have one brought to me nnI went down to the lobby to ask for another room of any kind even offered to pay more to upgrade myself but was told that they could not do anything and that I would have to wait until tomorrow morning and then hopefully they could move me nnNo effort was made to make me happy No discount and no comp of any kind Not even a for breakfast Very Poor Customer Service nnI will not be returning to the MGM Grand If you go avoid the West Wing rooms at all costs