text: LIED LIED LIED LIED went in to upgrade my wifes phone and was told about the Verizon tablet and it being on special and being only a month I and my wife both asked what the extra charges would be activation data etc We were both told no other fees would be charged at all nnTen days later we got a bill in the mail for activation fees and many other things to include a new line service and data package for this new tablet Called customer service and got the run around and was told I would get a call back never did Called again and was told a supervisor would call within hours nothing Called a rd time and finally got someone that gives a crap turns out the store opened a WHOLE NEW SUBACCOUNT this new sub account was already at additional dollars owed on top of what my main account was nnSo breaking this down the man at this store lied bold faced then opened a hidden account I had no access to this account on my verizonwirelesscom account and added all kinds of things to the account that I did not ask to have My only guess is that they get a commission of some sort and that he was padding his for the month After i fixed all this with the rd and finally smart customer service lady I returned to the store Eric the manage was at the door he started listening then shut me down and sent me to someone else that I had to start explaining it all to again They seemed concerned and claimed the guy no longer worked there butliars are going to lie I have a hard time believing what I was told on this final trip