text: These folks know how to move people through their establishment Front counter staff friendly and efficient Concierge was very helpful and friendly when booking shows and tours nnHotel restaurants were expensive but convenient The fast food options were useful and inexpensive Take your pick LolnnWhere we had an issue was with the room itself We arrived and the first thing we did was check the room for cleanliness There was body hair in the bed and icky looking white spots all over the bathroom floor so we called the front desk They immediately and courteously moved us to another room that was in much better shape although obviously well used nnThe new room was clean but there were skid marks on the office chair and the lampshades on some of the lights were broken see pictures nnOur daily housekeeper did a good job of keeping our room clean and well stocked with water and coffee supplies The inroom coffee maker worked well and made surprisingly good coffee one cup at a time nnThe bed was surprisingly comfortable and the pillows fluffy I usually do not sleep well in hotels but I had no problem sleeping here I was really pleased with the mattress and pillows nnOverall the hotel is nicely equipped and convenient to the strip Parking is problematic while construction is underway next door on the new arena nnBe aware that while the facility overall is quite nice the hotel rooms themselves are not in good shape and getting pretty ragged around the edges