text: I think that Dr Fisher is an absolutely amazing vet My Lab and I have been visiting him for the last years and he has always been very informed extremely empathetic and always efficient I have never once felt rushed he answers all my questions encourages me to ask more and makes me feel welcomed and my dog feels well cared fornnSo why a star ratingnnFrom my first visit the receptionist has always seemed cold unconcerned and distant To but it bluntly I simply do not like her and it is unpleasant dealing with her I have never once see her smile and that does seem to perfectly fit her personalitynnOn my last visit Dr Fisher was away and I got to see a replacement vet She was the opposite of everything Dr Fisher has been I had to coax information out of her Even with extreme prodding I came home with only a marginal understanding of how to administer the meds that she had prescribed and finally had to look online to get the answers I needednnPlus that last treatment for an ear infection in my Lab wound up costing me which I thought was simply outrageous I am accustomed to paying a premium at Oasis and so far it is felt well worth it for Dr Fishers expertise This time it felt simply over the top and I felt I received very little value for that moneynnSo reluctantly I have made my dogs next appointment with Sunridge Animal Hospital next door I am told that their pricing is extremely reasonable and their service is just as exceptional When I made my appointment the receptionist was instantly a x improvement over Oasiss so at least I have that to look forward to I will post a review there when I get to know them better