text: Locally owned and operated Nice clean bright new standalone location in Scottsdale Staff was friendly welcoming and appropriately apologetic for the insanely slow arrival of food from the kitchen which was clearly overwhelmed on this surprisingly packed Monday night when the college kids are still gone for the holiday Tempe appearing to be virtually dead and Scottsdale very quiet but LoLos big bright new location packed Figuring the place must truly newly opened as in perhaps the first week or two at a brand spanking new location and seeing my friendly host and server and the rest of the staff scrambling throughout I made allowances and made not a complaint about the minute wait for my massive soul food platter but on learning this location had been open for going on months only the friendliness and apologies of the staff and seeing others all around me suffering similarly kept me from leaving payment for the first quart jar of sweet tea giving up and walking out nnHalfsweet tea was just right so you can imagine fully loaded and lord knows when it finally did arrive the serving was generous LARGE pieces meaty chicken neither greasy nor dry good The collard greens nicely done and perfected with a selfadministered shot of hot pepper vinegar very good The house macncheese rich and cheesy but barely warm on arrival The massive sweet cornbread muffin topped with generous mound of whipped butter probably the highlight of the meal I knew I would be packed but was jonesing for a slice of the house special red velvet cake that I would had long ago at the tiny old downtown location and so saved the massive chicken breast and half the mac for tomorrow but this was not the red velvet of old red yes velvet not so much Not bad per se but a tad on the dry side and in the midst of the half I was eating planning to save rest for tomorrow there was a mildly offputting slightly bitter flavor to a couple of bites sufficient sufficient for me not want the rest and ask to have it taken off my bill nnIve enjoyed the old downtown Phoenix location in the past and I look forward to being able to speak similarly of this location in the future From the packed house tonight this location is already a success but these fine hard working folks will need to iron out some wrinkles to maintain it nnNote edited to correct wait time from to only minutes to get food