text: The staff needs training in hospitality Never met the most rude and unprofessional people in any hotel I have ever stayed at We were hosting our high school reunion and was told to go through VIP They need to hire people who are pleasant Not only was our suite NOT ready after mind you but the original guy that was helping us decides to go to lunch Hands us off to the one other only person there and when we asked if we can check in at least she tells us no the rooms not ready My husband then asks when do you think it will be ready and her aggressive reply was I do not know it could be hour it could be hours I do not know whenever the cleaning people get there Needless to say I was fit to be tied I would rather pay a little more for the hospitality then go into this dump and deal with incompetent people nnMrs Van Asch