text: My first experience at Keg Steakhouse and Bar was super disappointing I came with some of my family we had a rough week with a family member in the hospital and I had missed my brothers birthday so we were looking for some good comforting food to put us in a happily needed food coma And they had prime rib which my mom had been craving She never goes out and splurges on a nice meal and I love taking care of her when I am in town nnFirst off our server was friendly and efficient but that is really where the good ends and the bad startsnnBut on to the disappointing part I do not know what was happening in their establishment on this particular night but It seemed as though every item I ordered they were out of And It was early our reservation was for pm First the cocktail I wanted they could not make It had kiwi and they were out of kiwi but of course after I was informed they were out of it I saw someone drinking the kiwi martini who had come in after I did It would have been nice if the server informed me that they had kiwi back in stock and that would have been an easy added on to my billnnNow on to the appetizer order I ordered the Mushrooms Neptune the Calamari and the cheese toast Of course they were out of the Mushrooms Neptune Not looking so good here We should have left The apps that they did have came and were good Calamari was crispy and had good dipping saucesnnThen we order entrees My mom and I both ordered the Prime Rib waitress takes order out come our salads and soups then out comes the waitress with menus informing us that they were OUT OF PRIME RIB The whole reason we came here to dine was for the prime rib and they run out at on a Saturday Night So bummed more so since I know how much my mom was looking forward to the prime rib and she had a rough week and it was strange that it took our waitress a good minutes to inform us that they had run out super unprofessional So we ordered bone in rib eyes instead which were yummy but not prime rib nnOn the flip side management sent over a few deserts on the house but to be honest I do not know if that is enough redemption for me to want to quite frankly take a chance and come back and dine here or recommend it to anyone else I understand one slip up but every time I turned around something else was hitting the fan The meal was pretty pricey and we left disappointed