text: This is my nd time I used them The technician is on time and very polite and that is the only reason why stars and not When I called I told the lady on the phone that the fan on my wine cooler is not working and since they already have a minimum an hour I asked if he can see the ceiling fan why was not working event though I could tell that both had a bad motor I wanted a professional opinion and at least fix the wine cooler She gave me the time and I waited for him for several hours When he came he tells me that they DO NOT do appliances so he cannot really see why the wine cellar was not working but I still had to pay for his time even though he was here less than minutes and did not fix anything He was sorry for the misunderstanding but not sorry cash or cardnnMy second and last time I guess