text: I hate to even waste more time on my ordeal with these yahoos I kick myself for not going to yelp first The first few reviews were almost identical to my experience I just laugh because Dave the mystery man lacking class basic customer service and good business practices still refused to show himself or introduce himself when I went to pick up my car Wow Even better are his remarks to these reviews By the way I made trips to the Russell location Treated poorly over the phone and in person by his cover men I firmly told mystery man Dave this has been the worst customer service I have ever experienced and his replyI did not put the dent in your car I never dealt with anyone like you before now that is just a lie now that I read these yelps nDave just be honest and move on stop blaming your reviewers and everyone else nPS As I sit here writing this my dent is being fix in my driveway by two polite professionals that shook my hand Pool time