text: I was able to book a last minute appointment which can be both a good thing and bad thing But I decided to go because I really like Avada salons I try to only go to them because their salons are normally a little higher end and I like the extras they include On paper these things make them stand out as a brand to me and that is why I choose them I would say the front desk customer service is about a out of The guy was just not overly welcoming or enthusiastic about his job at all It kind of lead to a few awkward silent moments of standing around for me while I was waiting for my stylist I ended up loving my haircut My stylist was really nice and my color turned out amazing I spent for a cut and color with the cut I got I feel like I got a really good deal However I have decided not to return for a few reasonsnnThings I likednnMy hairstylist although I cannot remember her name she did not have business cards and I am terrible with names I felt like I got a very high quality cut and color nnThe quality products I try to only go to Avada salons I like their products and I always feel like I come out of with beautiful hairnnNo problems with parkingnnI felt like I paid a reasonable prices for the value I gotnnThings that prevent me from going backnnI did not feel that the spa like relaxed feeling like I normally do at other Avada salons Just a little too blah for my taste With multiple Avada salons in town I believe I will be able to find one that is more what I am looking fornnDust I saw more dust than I wanted to see I would not quite call it dirty because that is a big leap But dusty yesnnTipping is not allowed on Cards For myself it was a choice of no tip or a tip on a credit card based off of what I had in my wallet I am a former massage therapist I love cash tips too but sometimes you just take what you get I Am not meaning that in a negative way at all but I Am a strong believer in if someone wants to tip they should be able to do it however they please When I asked about this policy the man at the front told me it was so the hairstylist do not have to pay taxes on it Currently working in accounting I was turned off by this However after I explained that i did not have any cash on me I was told I could tip on a credit card I am just not a fan of making the client feel like an inconveniencennFront Desk Customer Service I feel like there was a serious lack of customer service Just because you offer someone water when they walk in does not automatically equal great customer service nnOverall my visit was not bad and it was not good at the same time Therefore I believe stars represents my experience well