text: Screwed up a simple to go order Tried to call the store got a msg not taking calls at this time Called the number took too long to register the complaint kept asking the same question How many times do I have to explain the problem A few days later I get a call from someone claiming to be responsible for this location Hard to understand Basically the resolution was this is John manager there is Bob next time you are there ask for Bob and he will make it right Really What if Bob is not there Do I keep going back until he is there What if it is weeks later will he remember Unbelievable