text: Where should i begin hard to saynnI think i should begin by the good Quite obviously the neighbourhood is looking for a place like this Serving non pretentious food with a relaxed homey atmosphere and friendly staff We came to eat brunch today and the first thing i noticed was the line up at the door a tell tale sign of something there a need fornnThough having a line up a relaxed atmosphere and a nice setting gets you a line up it does not guarantee you repeat and loyal customersnnAt this point of my review if you are the owneroperator or employee you might be saying to yourself What basis does this customer have to offer any criticism towards my restaurant Let me answer that by saying i have been working in the restauranthotel industry for the last yrs and i have seen the good and the bad your establishment falls somewhere inbetweennnNow on with the not so goodnnPlease take this as constructive and nothing else I am not here to bash i am writing this in the hopes that this might help your restaurantcafe have a long fruitful lifennThe seating process was dealt with nicely we were promptly seated with a sense of urgency The table layout was a bit confusing it did not look well organized I understand wanting the maximum of seated clients at one time but if the staff could not handle that many seated you should remove a few tables and encourage more tales being turned overnnOur waitress took our coffee order after mins of being seated this should be something that is delay with as soon as the client is seated thus minimizing the perception of waiting times Also let me say that a table just wanting a simple filter coffee does not want to wait mins to get an alongee With a minimum investment for a drip coffee machine you could satisfy these clientsnnAfter our order was taken i noticed the dishwasher with a cigarette non lit in his mouth in the kitchen area This should not be permitted near or around the food Lit or Not nnDuring the wait time for our food approx mins i noticed our waitress chatting with a friend at the bar and walking around aimlessly with no sense of urgency i saw some of her tables have to get up walk to the back and pay at the cash instead of at the table because of this Though the other waitresses looked like they were bustling maybe we just got unlucky with our picknnWhen the food arrived it was good the only thing not excusable was the burnt potatoes on the Fritata dish not slightly burnt they were petrified and non ediblennThe advice i could offer to shorten wait times for the food would be Either invest some money into more updated kitchen equipment or construct a new condensed menu to handle the kitchens abilities I noticed the staff is working off an old burner stove with of these burner being taken up by a make shift steam table this leaves burners for everything else This cannot suffice to feed a full restaurant in a reasonable amount of delaynnNow let me finish by saying congratulations To own a business where there is a line up out the door for there offering is the dream for any owneroperator I hate to say it though if some things are not adjusted and or invested That line up could dwindle away quickly nnWe will be back to eat eventuallyand i hope to see the line up twice as long and i hope to be waiting in it to be seated againnnRegards