text: I would have to agree with everyone else there is nothing good about this company For one thinghave you noticed that anyone who says good things about Cox is someone who came from dial up internet to them Or else they work for themnnTheir service is bad Their internet is fairly fast when it works but it is completely unreliable if I had to run a business using their internet I would go under It constantly goes completely out or just slows to molasses necessitating a complete hard reboot of my modem and wireless router Service people have been out several times and I have been on the phone with them every other day for weeks I have lived at two residences since arriving in Phoenix and both places had issues with CoxThe HD on my HD tv looks like crap compared to when I was with Comcast My On Demand is usually not working the list goes on and does not even touch the rude jerks on the phone To beat all their prices for their unreliable services are exorbitant and I have yet to get any kind of refund for the internet I pay for and only receive on occasionn I am aware that my internet speed is affected by how many users for each node there is I expect that speeds will decrease a little during peak times I am also aware that I now live in the th largest city in the USA Still my internet should not slow to a complete crawl or completely crash at least once and sometimes several times in a day n I had Comcast before moving here and rarely had any problems My internet was fast and reliable I personally had good service from them nnIf there was any other viable choice for fast internet in this area people would buy it over Cox The only reason they are getting cable subscriptions is because of their internet As soon as Fios comes to this area I will be getting that nYou would think Cox would take this opportunity to try to build a loyal customer base while people have no choice but to go with them