text: I ate at Lupos on Tuesday night before going to see Michael Jackson One I had my aunt and uncle with me and was excited to try a new restaurant I was VERY disappointed with both the service and quality of food Not only did it take about minutes for waiter to acknowledge our table and then he told us the salads available but never offered us drinks it then took minutes for my aunt to get her iced tea after ordering it from the very unenthusiastic waiter and we only got it after I went to host stand and asked hostess and manager where her iced tea was We had salads to start and while the Caesar was actually really good we were never offered fresh ground pepper and even after we asked for it no one brought us any and we paid bucks for our side salad The meal came I had to send my sea bass back The piece was incredibly thin and overcooked Waiter finally acknowledged his terrible service and brought us a free desert which was a wonderful chocolate raspberry torte the reason this is stars and not actually The manager never came over to offer any apologies even after we had to ask where our iced tea was no pepper food sent back and waiter took care of a desert for us I will NEVER go back and I am a huge foodie and often return to great restaurants When spending bucks on a meal with no alcohal just food for I expect MUCH better service My Aunt and Uncle mentioned multiple times how disappointed and unhappy they were with our experience at Lupos I was and am super embarrassed we ate there at all