text: negative stars to say the least nni have never been to a hair stylist that was not honest about what they can do for you especially after having an initial consult to begin with to see if it is possible so i went to see kelly august for a japanese straightener and had an initial consult a week prior she said she could do it even though i had highlights in my hair which i did not know then does not do well with this type of process i have had a japanese straightener before in japan on color treated hair and no issues i also routinely get keratin blowouts every months when i went for my consult i thought there would not be any issue since she knew what my hair had in it needless to say they turned my chair from the mirror while they flat ironed my hair and my hair was breaking off all over the floors had a guy and kelly both doing each side so i could not really look at anything either because they were trying to get done fast it seemed the end process i had no length anywhere the highlights were all broken off up to about an inch on the top of my head could not wash it for a few days so did not realize the damage until then i had to cut my bra length hair off to my neck to avoid looking like i had a mullet it had taken me years to grow my hair out and now i am starting all over again i was going to sue kelly and her salon for damages emotionally and financially but decided not to because karma has a way of catching up to you just wanted to put this out there though if you are thinking of going herebewareyou may not have any hair when you leave