text: Very disappointed and would not recommend them to anyone actually I would go out of my way to make sure my dogs story is heard After three vet visits and a month worth of medication and permanent eye damage my shih tzu is partially blind because of this shops negligence When I noticed my dogs eye I immediately called the owner who denied any potential wrong doing Coincidentally my dog was fine before I dropped him off but when I picked him up he all of a sudden either got burned by a blow dryer or cut with scissors per the vet ON HIS EYEBALL I am certain it happened at puff n fluff The owner sounded concerned for his health and said she would follow up in a few days after the vet visit Here we are three months later and still no call Sad because I went there for more than years and no longer feel safe there Highly recommend looking for alternate groomers