text: I would have given Northpoint negative stars if it was possiblennI wished have reviewed Anne H posting before signing up with Northpoint What she experienced was a tipofaniceberg compare to us We have similar experiences as Anne and more nnOur company resides outside Arizona and have many homes Phoenix metropolitan area We hired Northpoint based on their website claims and telephone interviews which they made many promises Good sales but worst execution nn Extremely unorganized Every properties we have ended up with tenant problems extensive repairs unreconcilable charges unjustified charges andor falsified issues Yes they falsified claims invoices and correspondencesnn They lied to us constantly We only found out after months of probing their claimsnn They falsified repairs with duplicate invoices of SAME NUMBERS and SAME PROPERTIES plural intended and charge us monthovermonth Only after we questioned them they removed some of the chargesnn They failed to disclose that they were using their own employees to conduct repairs Hence constant repairs and claims were experienced by us Of course they overcharged us as well Worst yet they would falsify claims repairs and created invoices and charge us We caught them do itnn In the aftermath we found many repairs that Northpoint claimed were created to keep their repair crew busynn Due to these falsified repairs and claims they were having hard time producing proper records that we need for our bookkeeping Months have passed since we terminated them They still were unable to produce records for our bookkeepingnnThere were so many illegal andor unethical practices by them we finally gave up using them We lost thousands of dollars using them We would have filed a claim against them if the lost time and money justifies it nnJust like Anne we also have many rental properties in Phoenix and other states We had some bad experiences with some property managers but this is beyond words We have never experienced this type of negligent and crooked practicesnnDO NOT USE THIS COMPANY FOR YOUR PROPERTY NEEDS YOU WILL REGRET IT