text: FYI The Cosmo is an absolutely beautiful hotel casino but LOOKS ARE DECEIVING So many people rav about this place and I have always wanted to stay here so when my birthday came around I jumped on the Cosmo bandwagon and booked a room here for the one night I was stayin in Vegas Before I begin to open up a can of worms about this hotellet us start off with the good things about this placeHonestly the only reason why the Cosmo is getting star is because of STK Wicked Spoon and Marquee Without those places I would give this place negative stars if I couldnnFirst offDo not believe the HYPE After droppin all that money for an expensive room you would think that it would be the cleanest room you walked in toWRONG I walked in all excited about how sick the room and of course took a tour In the bathroom drawers there were dirty qtips urine on the toliet seat and the a couple of the white pillows had dirt marks WTF Two words COMPLETELY UNACCEPTABLE The only good thing about this room was the view of the strip and that I fact that I had my own personal jacuzzitubnnI complained and got moved to another room that apparently had a better viewand let me tell you I was fooled The woman at the front desk upgraded the room for the inconvenience of the dirty room and when I arrived to my new roomI could not believe my eyes The tracking was coming out of the sliding door the light in the bathroom did not work and this amazing view was the freakin view of the pool Ummmm nobody is chillin at the pool in Nov and trying to lay out when its freakin cold outsidennWhen I checked out I looked at the bill and they ended up charging me for the room that I was upgraded too How do I get moved to a room and am not told that I was being chargedshe fooled me with her alleged customer service The Cosmo was such a BIG DISAPPOINT and not worth the money that I spent So yelpersTry stayin next door at the Aria because the Cosmo just got dissed and dismissed So YelpersViva las vegas minus the Cosmo