text: ONE STAR That is right nnThe one star is NOT for the donuts or the coffeebecause it RULES The one star is for the terrible terrible TERRIBLE service that I receive everySingleTimeI go here nnThis location is right down the street from my house and is on my way to work So I stop in at least once a week I only go here because its the only DD near my house and on my route to work That is it nnEvery time I place an order they cut me off while I am still talking I order a medium skim milk latte with hazelnut and one splenda I will start to stay medium latte and they cut me off do you want it hot yes a hot latte with skim milk annndDo you want any flavor in ityes I was just trying to say with hazelnut annndDo you want any sweetnergahyes with one splenda nnIf they would just SHUT UP AND LISTEN I would answer all their questions in my order I do not talk slow or with a speech impediment so its not like these questions need to be drawn out of me I am literally speaking and they are talking over me I HATE THAT nnThen you get to the window They give me my drink And I also always get a french crueler LOVE THEM They never ever give you a napkin I had no idea there was a shortage of napkins I always have to ask more like shout as the girl is always walking away from the window before I can barely grab the bag from her They act as if I am putting them out by asking for a napkin nnAnd if you get an iced drinkyou have to ask for a straw WTH Dunkin D nnMy latte is always perfect and my french crueler is always a dreambut the service here is lacking in so many ways its frustrating nnPlease step it up Dunkin Donuts