text: I am a little puzzled about verizon stores I went there am on a friday to simply see what my options were with my plan and waited minutes with no call of my namenThere were at least floor people asking if you needed help but maybe that were working with customers directlynLess floor people and more actual customer service reps Verizon Almost like the apple store where you know its going to be an hour or more and if you did not make an appoitmentforget itnnVerizon has the best coverage in Az But they need to find a way to expedite the in store process I cannot even imagine what kind of zoo that place is on the weekends or in the evenings after work