text: I had to go to Montreal for a conference so I thought it was the perfect opportunity to try a Fairmont for the first time I had heard so many good things about the hotels and I was very excited about my stay Unfortunately I was very disappointed The hotel looked nice and expensive on the inside but it was very ugly on the outside The staff had water available in the lobby which was a nice touch The concierge was very helpful and did not appear judgmental regarding any individual heshe helped definitely a plus However the room was very small It was not unbearable but it was not spacious The bathroom was also pretty tight I really enjoy open spaces and larger bathrooms so this was kind of a downside for me The real downside was the shower that was obviously severely clogged By the time you finished a shower you were waddling in your own grossness A huge major insanely large negative for me as I am VERY particular with clean open and properly functioning bathrooms I also noticed the very white sheets had some light stains on them and at least one towel was so worn it had seethrough holes in it but I guess since the threads were still hanging on for dear life they continued to use the towel and pretend it was plush and perfect ha Another downside was the internet access They charge night and I feel it is a little hefty considering the expense of the hotel already and the fact that internet is such a huge part of everyone is life these days I guess they figure since the high rollers are spending money to stay there they will also spend money for internet but it really stinks for people like me who are trying it out on a business read need internet trip and have to limit expenses All in all I am not sure I will return to this hotel and it has definitely left a sour taste in my mouth regarding stays at any other Fairmonts In fact I have stayed in other hotels that do not have the large Fairmont name and the stay was much more comfortable I am bummed about this experience