text: I Am in healthcare And this is one of the worst run spas I have ever seen I Have been there numerous times and I finally have refused to set foot back on the property even when a friend offered to pay nnI have so many bad experiences here there just is not room to describe anything but the highlights The last straw came when late last year I decided to take a spa day to relax and work some of the kinks out SO I schedule a extra long deep tissue and get assigned to a therapist I Have never seen before She takes me back and is some God awful irritating French woman who starts the massage and make me feel horrible the entire session and gives me the impression she is making a pass at me Did I mention she is like and fugly as hell By the end she had applied so much pressure to my neck in medically inappropriate ways that I left in extreme pain To top it all off the whirlpool was offline that day the steam room was broke and as usual the staff are a bunch of rude idiots who could care less if you need help I had enough of their poorly run business and filed a complaint with management I also threatened to sue them for malpractice The Marketing Vice President contacts me and promises to fix everything I Am told I will get a gift card to reuse whenever I want to replace the bad session I accept the offer and return about months later Guess what the bastard gave me a blank gift card which makes me have to pay for the follow up appointment since I cannot cancel at the desk Then I get back to the spa and yet again the damn whirlpool and steam room are off line Some guy cut himself on the tile and bled all in the pool the attendant tells me So your pool is sharp enough to cut people and now is full of infectious blood Thanks So I go back to the massage and guess what I had specifically asked for a therapist I had never seen before to avoid any of the prior problems Out comes the short little French troll But with a different name tag Did you guys know they switch the name tags of the therapists to keep you guessing I walked out Hell I Have even had a therapist high on pot here before This place should be shut down and sued