text: DO NOT USE THEM FOR SERVICEnnI have received HORRIBLE customer service from Sunset Spas I had them out to service my spa on a Wednesday The cleaning of the spa filter etc was mediocre at best For my expectation was that they should do a far superior job than I should be able to do myself with special care taken to condition the spa and balance chemicals In addition to that I was purchasing a replacement cover for I had given them the model number taken directly off of the spa and settled on another color to have it replaced when the service was done They delivered a cover all right inches smaller than my spannNOW FOR THE NIGHTMAREhere I sit FIVE days later no phone call no follow up and a TOO SMALL COVER When I did call this morning the man on the phone was RUDE He explained several times that It is MONDAY like that is some sort of excuse for not calling LAST week nnI am happy to look to order a new cover on line be sure to tell friends and acquaintances the horrible experience to spread the word and to go any where but here