text: I sit here and wait And wait And wait I waited on the phone with ONTRAC for minutes before anyone even answered the call The hold music was terrible Giselle said she would call the driver and get back to me with a report of what happened That was hours ago nnIts now I am such a sucker that I keep poking my head outside hoping it has come After all it was marked as delivered to front door hours ago Yes I walked the whole neighborhood looking on peoples front doors to see if they had received it by mistake Sadly this is not the first time this has happened This exact same thing happened a few months ago Amazon sent a replacement but that does not explain the disappeared item nnI feel like a moron to keep going back to Amazon when they so obviously do not care about their clients Total dysfunctional relationship I already cancelled my Prime months ago and use them so much less So now instead of of packages having delivery problems it is every time Goodbye Amazon You used to be Amazing but not anymorenow I amagone You can thank your friends at ONTRAC