text: First impression Roadparking lot under construction The parking structure has limited spaces many ppl cannot even find a space we were lucky tho and far away from hotel lobby Valet line was a long wait too and often full Check in line was long and moving very slow Front desk staffs unfriendly Room was newly renovated pretty nice but the habitat tower was very far away from lobby and not luggage friendly I have to go thru stairs couple times which was very troublesome Despite all this I was still excited to live in flamingo cuz I was prepared parking would be a problem untilnnHere is why I gave out a two star rating When I booked my room thru totalrewards call center I had a promotion code buy two nights and get one night free The receptionist told me if I do not use the promotion code they are offering me free helicopter rides I was pretty skeptical and asked Really Free helicopter rides around the strip for one or two Cuz we have a total of two ppl stay in the hotel room The receptionist asked me to hold and she came back to me saying they will give me two helicopter VOUCHERS at the front desk when I checked in I was so excited and thinking it is a great deal However when I got to the hotel checked in and they have me a COUPON for the helicopter rides which is buy one get one free My local friend told me the helicopter prices on the coupon are more expensive than what they can get me I asked the front desk about the VOUCHER totalrewards told me about over the phone A lady at the mails and keys gave me attitudes and funny faces while she looked up on her computers she even gave me silent treatment when I asked her questions And I told her it is fine I do not get the helicopter rides but I want my buy two get one free promotion code applied to my bills She said she cannot do anything and brushed me off I only spoke to her sentences and she made me wait and looked at her computer for over minutes before brushed me off I am like if you cannot do anything about it it is fine but do not give me attitudes and hold me there with your funny faces and not solving any problems I do not even blame the call center receptionist for wrong information but the mail and key staff made me really angry