text: New to Charlotte with a cat needing her annual examvaccines I did some researching online for veterinarians and even though I could not find a website for Long Animal Hospital it seemed like it was highly reviewed and had very convenient hours I did not really have any issues at first butnnAfter one annual exam I was told that my cat needed to have her teeth cleaned and at least one tooth maybe two removed The morning of the surgery I was told to bring her in first thing at AM and they would start operating on her shortly after I asked them to please trim her nails while she was going to be under anesthesia nnWhat went wrong I did not receive a call until after noon updating me that the surgery was beginning It appears as though I brought her in early for no reason at all to wait for hours scared She was so scared that when they tried to put her down with normal anesthesia it did not work so they had to go to their more extreme option for anesthesia which meant more money I had to pay The final bill was over more than what they had estimated for me They removed teeth instead of what they originally thought which meant I had to pay more per extraction They had a breakdown in communication and her nails were never trimmed Upon checking out they recommended that I buy dental treats to keep her up with her oral maintenance I asked what key ingredient to look for in dental products and the lady at the counter pointed out tocopherols aka a preservative I found out when I got home After not one but many fails I refuse to go back to Long Animal Hospital I would seriously consider going to another veterinarian if I were you