text: This hotel was amongst the worst I have stayed in We had a hospital rate as my wife was having surgery When we checked in the hotel seemed ok for night The toilet seat was loose and the tap water temperature did not seem to be connected to the handle orientation but whatevernnThe first night I realized that the thermostat was purely decorative It was degrees in the room and setting the temp for did nothing I chalked it up as a bad night and planned to deal with it in the morning after I got my wife checked into the hospitalnnThe next day I complained about the temp and was informed that the AC was broken They assured me it would be fixed by the afternoon After surgery I went back to the hotel and found that the room was still sweltering The desk clerk said it was because I had not set the thermostat correctly Apparently setting an degree room to was too much to hope for so I needed to set it to or so I went up to my room to adjust the thermostat to find that my door was not locked and that the locking mechanism was brokennnI went back downstairs and complained They upgraded me to a suite The new room also did not have AC in Phoenix who could imagine such a thing would be needed The tub leaked I have stayed in highwayside motels which had better amenities