text: I just got my service turned on I just moved into a new place and the bills are all a little high right now because companies love to charge you fees for everything So I am trying to catch up with new resident fees and etc nnSo the first Cox bill was already high because of those horrible pointless fees So I start getting calls almost everyday on my phone from some random Vegas number I call it back and it is cox with an automated machine telling me I have to talk to an agent about important account information I hang up everyday If I need something I will call nnOne day I had lost it and could not take it anymore when yet again Cox called me again It calls me at work at home when I am out doing errands Just anytime it wants on MY CELL PHONE nnTake note this is the nd time I am asking to be removed from this automatic calling list I get a gentleman on the phone wait wait let me take gentleman back because he was the rudest employee I ever dealt with nnI ask to be removed from the list I cannot have a machine calling my cell phone nnHe says it is because of the late fees I explained I know about them The bill was not due until a full week from now I know how to keep track of my bills I do not need a phone call everyday nnHe tells me well that is the only way to make the calls stop is to pay the right amount Then asks if I would like to do automatic payment set up I declined that very quickly because of crazy amounts they would probably take out NEVER have companies take money out of your bank accounts worst idea ever nnHe then asks me why I was being questioned on why I do not want you in my bank account I said because anything could happen and I could not have the money in my account and get overdraft fees He gets smartass with me and says Oh well I thought you keep track of your billsnnThe worst customer service ever I was so disrespected just by asking to be removed from the automatic calling list He still never took me off it Guess it is not illegal anymore nnThis guy hates his job because all he gets is complaining people all day long It takes a toll on you I understand it because I have the same job But I NEVER get mean to anyone because I can control my temper and anger This guy clearly needs something away from this business nnNext time it calls I am blocking the number