text: only gave nd star because I was here with wife on a biz trip and it seems that they have function facilities that are at least functionalnnStaff has been rude or nonexistent at every turn The place is gigantic and it ALL LOOKS THE SAME blah s tan stucco so I spend half my time outside lost and asking for directions see rude staffnnI came here to work out of the hotel room and get a little sun at the tail end of a hard New England winter and the sun has cooperated but little else hasnnIf I were spending my own money I would be super pissednnMy recommendation is to avoid this place like the plague have stayed at Hyatt Gainey Ranch and Phoenician for similar and never thought once about writing a bad reviewnnId be surprised if this place was stil in business years from now