text: STILL have not heard from manager Kevin Will keep experience short Planned a surprise party for friend we all work in the area RSVPd and showed I got there early to decorate event date That nights manager greeted me and gave me choice of area Tables were set for but only fit comfortably Eyes rolled when I mentioned this was told these were designated for us When more showed up as often happens better more than less I was told we could not overflow to empty tables Are you kidding me Treat them as walkins and take their order One waitress commented That is why I hate working these events I thought the objective was to work for tips with good service When one person finally got waitresses attention You want another one beer she would had only one I could go on and on but do not want to get irritated again AND an gratuity was was added to everyone is bill Many had to wait unreasonably long for food and service and felt gratuity too much I never sat down as I was trying to keep folks calm and happy The food was fair nothing special I plan work gatherings often in the area last one here Many of the guests live nearby and said they would not return South Phx has many choices now will book with them I called Kevin several times prior to event to make sure all was in order I have yet to hear back from him after event I have even emailed him on website saying perhaps he would like to call for feedback before I Yelped Crickets May be okay for a group of not able to handle a large group Bartender started waiting tables and was very rude Need a steak house I have used Rustlers Rooste for and have only compliments Yeah my event was TBoned crashed with Terrible service