text: I tried this service based on their advertising as a House Cleaner Carpet Cleaner Power Washing Company I will admit we had been looking for a cleaning service for a month so our house may have been a little worse for ware which is why we gave them two chances Where to startnFirst day power wash team Rang our bell times with questions as odd as how do we turn on water to where with the last ring I told them if they could not complete the job with out further interruptions they could leaveWhen they did leave our gate was left wide open we have pets and they were told to watch the gate our phone lines had been damaged by the power washing and had to be replacednnCleaners came No vacuums no mops and no obvious cleaning products All they did was wipe surfaces with a dry rag they sprayed some solution on our marble floor which made it sticky They did not vacuum the carpet the stairs or the wood floor There were crumbs on the counters and the area rugs had not been vacuumednnLater that day Carpet Cleaners came and yes it was up sold for stairs and deodorant They asked me if my house had been cleaned as it was still not vacuumed and the kitchen was barely touched I said yes your crew was here this morning they called the owner and gave me a free house cleaning not really free as I had paid for a house cleaning I did not get He could not understand why they had no vacuum mops or brooms They cleaned the carpets and honestly they look worse they were wet for a few days afterwards He apologized again and they also gave me a free carpet cleaning to be used in the future not going to happen nnLast week I got the replacement house cleaning same results crumbs on counters sticky floors it was obviously a quick run through the house My laundry room was never even swept All in all a nightmare Called owner not event o cancel just to request a new cleaning team He went off on me saying that it is me no one else has problems Extremely Rude and unprofessional I was not trying to get anything for free I just wanted what I paid for of cleaning that never really lived up tot he cost Plus we had to pay Time Warner for Phone Wire repairs Maybe it is us perhaps we are pigs but I would think twice about this service if only for the owners attitude