text: I had made an appointment for a Thursday pm to get my hair cut The receptionist called the night before to confirm the apt and said pm I said no it was for pm and she said oh yes there was a after the five but she had a hard time in seeing it I said I do not get off work until but assured her I would be there between and she said that would be okay with my hairdresser I got to the salon at exactly pm and she said the hairdresser had left because she did not think I was going to come in What she is gone I told you I would be in between and We went round and round about the time for a minute of two and someone said I could get a cut with someone else I did not want a cut with someone else I was there on a reference for this particular hairdresser Who by the way said if she shows up have her make an apt for Saturday I could not believe it and now I am really ticked that someone dropped the ball No one apologized and especially the hairdresser She did not even offer one either to say she was sorry there was a miscommunication somewhere Well that is okay you just lost a good customer that tips well One star is too good for the way I was treated