text: Artie may be great at what he does as over reviewers dictate but lacks a certain professionalism unfortunately nnI found Artie on Yelp with great reviews spoke with him over the phone and described the extend of damage and the approved leak as per water company in units per hour The water company has taken almost a year to determine the specific leak It is two quarts an hour from my copper water main After inviting him to the property he only quoted over the phone with no visualsnnI specifically noted this detailed quote needed to be submitted to the insurance company I received a loosely hand written quote that was labeled pipe and cost As to size of pipe and length or allowing for multiple leaks we will never know After contacting Artie again detailing the insurance company would never pay on this over simplified proposal and I needed more detail I never heard from him again nnI requested a second quote to replace the shutoff value to the house from the water main line and that just never happened nnSo we never got to the service part of the process Good luck getting there