text: So maybe I should have waited before reviewing this Big O If you are going for tires rotation wheel balance or alignment I would go to Big O If you need any other service like an oil change or transmission fluid change you may want to go somewhere elsennOne of the services they performed in my car was a transmission fluid change I have a vehicle with a CVT transmission which is a little different than a normal automatic transmission and requires a special tranny fluid Soon after the service my transmission fluid overheated numerous times I went back to get it looked at and they could not find any issues Well it continued to happen so I took it into the dealer to have it looked at After examining the car and the paperwork from Big O it turns out the wrong transmission fluid was put it WOW I had the dealer swap it out in hopes of saving the tranny After that I went back to Big O to tell them the problem and ask for the money I paid to them and the money I paid the dealer to get the mistake fixednnThe situation has gone to corporate I have been told I will receive everything I asked for in a couple weeks I got the checknnI was told by Brian the store manager they did nothing wrong even though the service records show otherwise He more or less tried to blame the situation on me That is fine I will take the blame It is my fault for thinking a tire store can do anything other than tire maintenance I know better for next timennAnyway Be very careful with who you allow to service your vehicle Like I said if you are doing something with the tires wheels or alignment Big O is the place DO NOT have them do anything elsennnAs for the tranny now So far so good We will see how long it holds up