text: When you first walk in the Spa has that salon feel but when you are taken back to the spa it is really relaxing I have seen better waiting rooms while you wait for your service This one had the basics water and a few snacks nI splurged on a sugar scrub because I had never done one before I have always looked at it as something I could do myself It was so amazing My skin felt incredibly soft and the lotion they gave me was so yummynHere is the part that irked me they messed up my nail appointment I had confirmed it over the phone and I also confirmed it in person at the front desk The manicurist came to get me and told me she did not have time to do my feet I was confused and told her I had booked the appointment for my hands and feet I thought she was a little brash about it nWhen I was walking out I was confused about who to give my shoes back too There was a woman in the hall so I went to give them to her and she just took them without saying anything Come to find out this was the manger The only reason I found this out is because she came to the front desk to discount my scrub due to the confusion So the woman I handed my shoes to did not acknowledge me in the least but she was the manger nSo the customer service is really lacking and for the price I will go to other spas