text: I mean it is not that this place is a bad gym its justnnIm a member here but I will not leave even though this place does kind of suck almost in an endearing way Like they LA Fitness are totally fine in some aspects they have a decent array of equipment and yeah the machines get full at peak hours but that is pretty normal in gyms get over it winney babies BUT they you know LA Fitness suck so bad at customer service so bad nnalright so I sign up and I was able to talk the show you the gym and get you to sign up guy to give me a decent deal I thought Plus at signing up I found out I get a free personal training sesh yay I like it I am no stranger to the gym but I can always learn more right So this is where the fun starts nnOK so I make an appt for my free sesh for the next Tuesday evening You know because I have a JOB and I cannot come in during the day So I show up at my free sesh the next Tuesday minutes late my bad I did not plan well Front desk girl who is obviously stupid by the way says to go sit on the couches because my trainer is not ready for me yet So I am like ah I get it You are punishing me for being late I understand I was really naughty in being late I will wait for minutes or so to make it up to you K SO where I am sitting I can plainly see my trainer in the windows reflection Home girl is like gabbing away with one of her friends or clients or whatever at her desk I CAN SEE THAT IS WHAT IS HAPPENING I am not that naive Anyways I wait for like minutes watching the gab fest go down SO then the trainers girlfriend client whatever leaves I can see this all happening because of the reflection in the window and THEN homegirl picks up the phone and does something Like seconds later stupid front desk girl comes up to me and goes Um so you are trainer is double booked Mind you it is now pm on a tuesday night and she cannot see you nnI KNOW i am being lied to but I have no way to prove I am being lied to Anyways I figure Illl play the docile customer role and just reschedule So I tell Stupid Front Desk Girl I want to make a new appointment Well at that moment Stupid Front Desk Girl is SO overwhelmed with like people checking in at once she cannot put my new appointment in the system so she writes it down on a little piece of paper and assures me that I will have a new appointment next week I smelled trouble then nnSoooooo on the day of my next appointment feeling some doubts in my heart I call old LA fitness to confirm my appointment AAaaaaand they do not have it in the system Shocking It was then and there I came up with my new game I play with the LA Fitness people I tell the person at the front desk You know this is not your problem but your boss or whatever corporate culture HAS LIKE THE WORST CUSTOMER SERVICE IN THE WORLD she kind of like mumbled a few things and did not even offer to reschedule a new personal training sesh I kind of figured eh I give up on the free training session nnOk so then some time passes and during that time I lose the credit card I put my gym membership on I cancel the card like a responsible human being and then carry on with my life So come the first of the month I get a call from LA Fitness at am about my card being rejected Well that day I was flying like across the country so I did not have time to deal with the whole card snaffu I figure I will fix the matter next week pay the people and all will be fine Um apparently that is not how it works at LA Fitness because I got yes more calls that day about my card not working Finally on call I cave pick up the phone and I say You know my cards not working I intend to fix the problem BUT do not you find it kind of ridiculous you people are hounding me with phone calls Please leave me alone I will fix this but I am traveling today and I really do not have time to deal with this kind of a lie but whatevs Anyways the lady on the phone was like ok ok ok we will not call and you can get this fixed next week and I am like PERFECT then call comes nnso then I play the game again guy on the phone wants to know about the dead card and I am like you know YOU PEOPLE HAVE THE WORST CUSTOMER SERVICE ON THE PLANET I know it is not your fault homeboy but I already said I would fix this problem to SOMEONE ELSE ON THE PHONE SO STOP BOTHERING ME I AM BUSY WITH LIFE SHIT nnahhhh see and then I got my way again they left me alone nnAnywho so I like LA Fitness the facilities are fine not great but it works I like it and its fairly clean which is good plus they seem to have lots of classes ones i have never done but hey its still cool