text: I give them two stars at most and will not be back The first time I went was in September I went to eat lunch by myself I waited for my food for over minutes Once the food came I got up to use the restroom since I had already drank a gallon of water while waiting for my food When I came back my table had been cleared Understandable I guess The waitress gave me a free entree coupon for next time The food was ok that day wish I got to eat the entire portion or was refunded but whatever Today I called in a pick up order They told me it would be ready in minutes I get there in minutes and she said the kitchen was backed up and it would be another minutes Aggravating Someone else was waiting as well and having the same issue I ended up waiting MINUTES As I waited I saw several patrons getting up to find employees to ask for water refills and such When my food finally came I asked if I could have somenKetchup She very sarcastically told me she personally already put it in the bag Got back to work and Of course no ketchup in my bag Food was very greasy I am so done with this place Never again