text: This hotel was great Lobby hosts were super sweet My phones were not hooked up in the room when I got in but maintenance came and fixed it up in a flash and with a smile The design is nice and there is plenty of room in the king room Best part was the strong wifi signal I was able to do work surf the internet catch up on my Netflix and play some video games Anytime my free wifi is that good I am a happy bunnynnThe hotel has free shuttle service to the airport but be sure to schedule drop off prior to the one you needI ended up waiting minutes for the driver to come out to the van at the hotel He was apologetic and sweet when he was there but it is still rough when you are trying to catch a flight or manage your itinerary Tip they will drive you anywhere within their radius so check out what is around and do not be shy to ask for a ride somewhere nearbynnSpeaking of nearby it is only about minutes anywhere Southpark Mall Target restaurants etc by car so if you have a rental this is still a good optionnnAll in all I would absolutely stay again if I ever find myself in the Charlotte airport area overnight again