text: I contacted Eco Rehab as a part of SRP energy savings program Setting up the initial appointment was easy and I was prepared for the hour audit When the technician arrived at my home we went through the process and I asked him to make sure that specific bedroom doors stayed closed due to one of my cats needing to be kept away from the other pets for heath reasons Imagine my shock when I came upstairs to find all the doors open and the quarantined cat outsideextremely disrespectful of my wishes and my animals health Fast forward to the appointment to review the results Despite having received a reminder voicemail from Eco Rehab the day before no one showed up for the appointment I called multiple times and was redirected to their voicemail system I then called an additional x during business hours the next week to at least get a copy of the report and one the third attempt got a human being He then told me that there was something wrong with their machine and that there were no voicemails huh and he did not know why anyone did not show up Ugh At that point I had no interest in having them break another appointment so I just had the report emailed to me Complete WASTE of money and time with this company