text: How do I loathe thee Big Two Chandler service department Let me count the waysnnTheres a special ring in hell where all the mechanics and sales people at this dealership belong They are the lowest of the low I am talking thebullywhousedstealyourlunchmoneyingradeschool kind of low Or theyearoldloserwhoposedasahighschoolbasketballplayertogetchicks kind of low They are so slimy I would recommend wearing gloves to even view their websitennMy story I am a Toy girl through and through Ever since I bought my first used Tercel and jumped in rockin my cool side ponytail cmon everyone has a bad early s haircut somewhere in their history I was hooked Good gas mileage great resell value and they drive forever nnFlash forward to this spring when the clutch finally started to go on my beloved Tacoma I asked around for service recommendations and a coworker mentioned Big Two as convenient so I headed down to take a look Admittedly my skeptometer was a little elevated You have heard those radio ads What kind of customer would want a massage in a car lot Wait do not answer that But I doubt that rearranging the feng shui of the parts department helps them find the right part cheaper nnFrom the moment I walked in Big Twos service department tried every cheesed maneuver in the book They kept my keys with a promise of it will just be a few more minutes for more than an hour tried to charge me for a clutch job then the service manager came out to explain how I really needed more than in unauthorized repairs Seriously guys I may be a chick but there is no effing way I am paying for an air filter The icing on the cake Listening to Michael Boltons Greatest Hits not once but TWICE while waiting for the diagnostics to be completed Makes you want to throw up in your mouf a little just reading that does not itnnI quickly got the heck out of there and took my truck to another dealer Two hours and only later I was back safely on the road Bottom line NEVER take your vehicle to Big Two What a bunch of crooks