text: My rear window got stuck called this place they got me right in They tell me my regulator is broken for the part for the labor but my window motor is fried Since they did not have another motor they say they will take of min off the labor charge if I come back Why two stars The invoice quoted the cost of for parts motor and hr labor basically another I go online and find out was the cost of a regulator AND motor A motor by itself cost at most on the low end I take my door panel off and remove the motor in min literally I can understand rounding up and all but since they bill in min increments why round a min job to hours Customer service is good and all but over charging for parts and labornot for me