text: The service here is TERRIBLEnnA couple of friends and I made it to our room around am on a Friday night minutes after entering our room filled with smoke We called the front desk telling them about the situation and they told us they would send someone up We sat outside our room for over minutes waiting If it was not for a housekeeper to walk by we probably would of never had anyone help us Long story short their heaters were the because of all the smoke They were not apologetic about the situation AT ALL We complained multiple times about the fact that no one came up to helpnnIf it was not for the amazing view of the water show and semi comfy beds I would rate this hotel a nnI would not expect a hotel this classy to have such poor customer service nnWould not stay here again