text: I am writing this review as I am on hold with the Buttes accounting department for the rd time this week I have never had an experience this bad at any hotel periodnnThe first night that I checked in I was put in a room with a murphy bed that is right It was late I was tired I accepted It was around am At around am I noticed that I was sweating from my feet It was ridiculously hot Tempe in the fall is apparently no different from Tempe in the summer I called the frontdesk to let them know the air conditioning was not working and apparently there was not an engineer on site and there were no other rooms available So I sweated it outnnam I get a rude awakening from an engineer who tries to fix the air conditioning He blames me for having set the air conditioning to F apparently is what is recommended But the temperature in the room the time that he measured it was F Anyhow he fixes the AC and off I gonnI come back that night only to find out the AC is bust AGAIN I call the front desk the engineers spend a half hour trying to fix it And they claim they have But exactly a half hour later at pm the AC dies again I call the front desk ask them to move me and guess what they are out of rooms So I walk out of the hotel and move to a cozy Hilton a sweet miles awaynnNow I have been on the phone with Caroline from Buttes Accoutning and she claims that front desk moved me to several different rooms at which point I was uncooperative I do not usually go out of my way to write a review this crazy but when I am called a liar a switch flips in my head And for an establishment of this size to call me a liar a customer who has diligently paid money around a night with taxes is just preposterous All I am trying to do right now is get my money back which is looking unlikely I have spent about an hour with Customer Serivce and AccountingnnPlease do not stay here There is a nice Hilton by the airport miles away Do yourself a favor and avoid these pricks