text: I just had a crazy experience at galaxy theater I had pre purchased tickets to take my family to a movie on Friday That morning I had dropped a chair on my foot while cleaning and ended up in the ER with a broken foot on crutches Luckily I got out of the ER in time to still make it across town to the Galaxy Theater Green Valley for a family movie day Trying to walk on the crutches I left my purse in the car and grabbed my phone because that is where the tickets were So I had no purse however my phone was silenced When my phone lit up half way through the movie I went to turn my phone off after realizing it was still on and a worker came up from behind my chair and threw me out of the theater No warning My initial reaction was apologetic and shocked He told me I needed to Get out of my seat NOW and exit the the theater I told him to go get me a manager so I could explain my situation and he told me No and to get up and get out Again I showed him my casted foot and crutches and he did not care I was watching Monsters YOU with my kids and husband and if my husband was not there they were also going to throw my and year old out too I totally appreciate their zero cell phone policy but was unaware of it I entered the theater on the side where there just happens to be no poster stating their policy and because we came straight from the hospital we missed the previews We walked in minutes after the movie had started I was not talking texting nor playing games on my phone I was not being rude or disrespectful to the audience around me When I told the worker I would not get up without speaking to a manager first he then got IN my face and spoke to me very aggressively He would not even let me back in to retrieve the worth of concessions I had purchased or sit with my young children Just threw me out without refunding my money or allowing me to retrieve my concessions I was humiliated mortified treated like a criminal and without any compassion They told me I could stand in the lobby and wait for my children and husband to come out of the movie I told them it was unrealistic that I stand on a broken foot on crutches for an hour Which then they told me there was a bench outside AWFUL AWFUL AWFUL I would hope you will find this as appalling and embarrassing as I do and will do the right thing and refund my money nCompletely dissatisfied customernnSent from my iPhone