text: My appliance insurance company AHS which covers my pool equipment sent Alchemist out to repair my pool heater which was not turning on The Alchemist tech reported to the insurance company that the heater should not be covered because I had not maintained the system properly and there were several issues with my heater as a result I complained to my insurance company and they sent another pool repair company out Southwest and the heater was quickly fixed The issue was that the onoff switch was bad The Southwest tech said that that there was no maintenance issue with the heater and there is nothing to maintain on the heater My pool heater is years old and up until this repair has never had a part replaced