text: Okay I am rating this as a RESORT which is what it bills itself as and not as a hotel With that in mindnThe pros nFirst the staff is very helpful and courteous This is a major plus for any resort or hotel but the staff here were just extraordinary and the concierge staff were willing to spend their time to help out They kept this from being a star review Second the rooms were airy well lit by windows and lights and the kitchen was up to snuffnnThe consnThe pool excercise room and spa area were small The pool had a childrens fountain area that did not work The were renovating units which made moving around difficult In our BR unit the bathrooms were standard hotel fair One of the master baths sliding bathtubshower door kept falling off The kitchen sink disposal did not work The laundry areas slidingfolding doors were not on a track which made openingclosing them a nuisance One of the nd BRs smoke alarms kept going off at random times The walls needed painting and some of the moldings were not attached properly Peet peeve timemaybe I travel too much and have been spoiled by hotels that include internetwifi free but the wifi at this luxury resort was per day With computers his hers that is day And I could go on but you get the picture What is worse from what I understand we were staying in one of the recently updated rooms nnOverall a disappointing experience from a Diamond resort