text: Very disappointing visit to the Gantzel Road McDonalds We went on a Wednesday night There was a small line at the drive through but the line did not move at all for several minutes Then we waited for over minutes before the order taker would take our order We finally received our food and headed for home When we arrived home we found that they had neglected to give us a piece McNuggets that we had ordered and paid for I was upset because somebody did not receive their dinner I called the McDonalds and complained that we were missing part of our order The manager Michelle told us to write her name on the receipt and bring it back later and our order would be replaced After hanging up I proceeded to eat my food One item I had ordered was a Deluxe Double Cheeseburger I bit into it and my mouth was soon on fire The server had mistakenly put HOT Jalapeno Ranch sauce on my burger I could not eat it and threw the rest away nnThe next day I sent my son to the McDonalds to retrieve the missing piece McNuggets We ordered additional food so that everyone at home would have something to eat Guess what When my son got home again there was missing food We had ordered additional piece McNuggets and one of the now three orders was missing Also missing was a large French Fry This was an incredible amount of incompetence that occurred during two trips to the restaurant My advice is to be very careful using the drivethroughwindow Count your items and make sure you have everything you ordered before leaving for home