text: I had a terrifying event with Progressive insurance A truck that was spewing rocks on the freeway caused roughly damage to my car on the in Las Vegas I was able to obtain the trucks license plate number through the onslaught of rocks I immediately called my insurance company who was able to identify who owned the vehicle After calling the company I was informed that Progressive Insurance covered them Once I contacted their local office I went through the standard protocol of getting an estimate and waiting on correspondence The claim representative assured me that she would contact me on a weekly basis However this was not the case Every week I would have to reach and received the same answer We are still investigating Legacy Rock Legacy Rock is a truck company that ships landscaping rocks out of Logandale Nevada Despite my exact specifics that I explained to the claims adjuster her reply after days was I am sorry we are denying your claim because the insured said the truck was somewhere else The representative began to explain the scenario as if I were trying to scam progressive I asked her if there is an appeal process or if I may see any documentation to follow up on the claim She said there is nothing to do but take it up with your insurance I have never been so livid and disappointed in a major corporation I provided a thorough and specific testimony explaining specific times date how rocks fell where they fell license plate and even recorded for them This has been one of the longest and most grueling experiences I have endured