text: DO NOT STAY AT THIS HOTELnnIf there was a zero star it would be more appropriate Made a reservation through hotelscom for for one night stay Arrived at am and there was nobody at the desk for a good minutes Finally the host comes out with the worst attitude ever Then as we are checking in she wants to charge an extra for late check in Needless to say I was irate and only needed the room for about hours of sleep for I complained and instead of resolving the issue she called the police to have me removed from the premise When the police got there they realized it was a complete waste of their time and were laughing at the situation They still had to do their job and make me leave nnToday I am trying to contact the hotel to get a refund as they have considered me a no show and charged my card I have called three times to speak with the manager who is too busy to take my call She also will not call me back nnEntire lack of professionalism and courtesy If I pay a night for a hotel I expect to be greeted at the door and provided with friendly staff They were very combative and inappropriate Neglected to have a conversation and try and resolve the issue resorted to aggressiveness because the staff was not intelligent enough to cooperate