text: Just spoke with Megan in Billing regarding auto pay option Megan explained that NV Energy does not allow more than card changes a year because they believe it to be FRAUD Where is the small print about that What a ridiculous response First credit card set up when I moved to Nevada the second card was due to having to close my Chicago account to a Nevada routing number due to my new employer not having enough brains to deposit my paycheck correctly I am paid in full and have never been late I asked if I could provide proof of identity and bank information to prove I am not FRAUD I am just a customer trying to update my bank information Megan said NO and no manager will override her decision There should be other options in Nevada They have the entire state monopolized and they use this leverage to power trip over good customers NV ENERGY wait till the day comes and I have a CHOICEyou are going to lose me and many others and then where will you be Change your policies for case by case situations