text: This place has managed to mess up my orders and argue with me about it more times than not and I feel like the balance between relaxedfriendly and unprofessionalrude needs to be reevaluated I come here because it is convenient But when there is a long line and your continuing to ignore me while I am standing in front of you to order because you are finishing up a convo with your coworker and I am late it is just is not a great way to start my morningnn Ordered Dirty Venti Soy Chais and usually just get get confirmation for one shot or they will ask me and for some reason they decided I should have shots in each And when I asked why they automatically gave me shots the blame game started among your employees I was given a free drink couponnn Ordered a Grande Soy Chai and received a Tall and when I inquired the barista ripped it from the counter and poured it into a grande cup I said to the barista timidly I will pay for it I was just sure I ordered a grande Then the cashier who must have over heard me shouted over to me saying No you ordered a tall I said for a tall She said Yes nnAs I was walking out with my shamed grande the same cashier says Oh no You did order a grande whilst holding up a receipt that she went back and printed I just walked outnnI expect a little more from Starbucks I will probably just go to Kierland from now on