text: I walked in on a slow Monday afternoon and was the only customer waiting I sat there for minutes while techs walked around the salon just chatting before someone finally acknowledged me and asked if I was waiting for someone or something Finally get called back and the woman agrees to do the design I ask for She spent the entire time lecturing me about how awful my fingers look like I have not noticed cut my skin with her cuticle clippers lays down a base coat of gel polish and THEN tells me she cannot do the design I asked for I have never been angry in a nail salon before this day The spa itself is so beautiful I wanted to like this place so badly but what an awful awful experience