text: I have been seeing Dr Zenner for about half a year If you are trying to find a new psychiatrist I highly recommend going elsewhere I cannot speak much to his personal ethics as I really do not know him He seems like a decent guy His professionalism however is insulting and unapologetically sonnI make appointments usually three months in advance by necessity to get an appointment They do not provide any kind of email reminder service even upon request They do call you the day before They will not call you any further in advance than that If the voicemail does not work for whatever reason for the receptionist she is not going to try again Of course if you miss the appointment or are late you have to pay something along the lines of fairly typical policy for missing appointments in the industry but their reminder service really sets you up for failure Even so it really is your own responsibility to keep track of your own appointment so not horrible on their part but certainly inconvenient as well as unconventionally unhelpfulnnEvery single appointment I have had I was kept waiting for at least a half hour At first I thought ok This doc has some patients who have just had the proverbial poop hit the fan and has to extend the sessions People have bad days and I know I have been in situations where my therapy appointments ended at times when minutes more would have made a huge difference to my functionality for the next few weeks We are all human and if my waiting an extra minutes means someone can get through their week it did not seem like the worst policy nnHowever waiting a minimum of a half hour sometimes exceeding an hour proves to me that while he is more than happy to charge you for his time whether you make your appointment or not your time is completely worthless to him Maybe a half hour is not a huge amount of time but if you are working a low paying hourly wage job trying to pay rent that missed time at work adds up very quickly into you not being able to pay for things like food or rent nnOne day I had the first appointment of the day I got there on time The receptionist was unfriendly and without a good morning said that is x dollars as if I were buying a hot dog Admittedly I was not uber friendly either I was not rude but I also was not being paid to be therennDr Zenner had his door open and was talking with someone It clearly was not an appointment He was really just shooting the shit Half hour into my appointment time a guy with a nice suit and briefcase walked out of Dr Zenners office Dr Zenner walked him up to the receptionist desk and they had some friendly goodbye wordsnnHe then called me in There was no apology for the wait time No real explanation He mentioned he volunteers his time on Tuesdays and Thursdays it was a Thursday I think volunteering is great But for someone to volunteer my time without my permission during my scheduled appointment especially when I was paying a lot of money to be there as well as not being paid because I could have been missing work it was a weekday that is excessively rude There is no excuse for that None And it was not just me Within that half hour two more patients came in and sat down waiting for their appointment None of them mentioned anything to the receptionist about being early nnI have been seeing psychiatrists for over years I have had plenty of experience in seeing what is out there what a good psych is and does and what a poor excuse for one does Dr Zenner is not evil but he is offering a business that completely abuses you of your time and does not make up for it in any kind of special psychiatric skill He has not offered any real psychiatric help to me that I think any other psychiatrist would be able to offer ie maintaining a treatment plan developed by another psychiatrist Like everyone I have problems and I have found Dr Zenner to be of no real help in getting insight into defining them or finding their solutions There are better psychiatrists out there Much better Find them instead