text: I want to give credit to the hard working staff at this place and note that the young girls working at the front were helpful and great However the reason for this negative review is in regard to the manager on duty who was preparing the food when I ordered breakfast sandwiches First off he was rude and distracted and when I asked a simple question about the rest of my order he barked at me that sandwiches and pastries are picked up at two different locations Without being informed by either a written sign or verbalization how the heck are customers to know Also I got my food to go and left Upon arriving at my location I discovered that one of the sandwiches was burnt to a crisp and it had paper in it melted into the cheese On what planet is it ok to wrap this up and give it to a customer to eat nUnfortunately I did not take it back based on being on the road This is in my neighborhood and a place I frequent in order to work and study But there are other coffee shops with better service and professional staff I highly recommend passing this one by