text: THE GOODnnWalkable distance from most of the main downtown hotel casinos just a block away from Bonneville Transit Center if you want to bus it from The Strip nnInteresting menu variety that has something for everyone So much so that it makes you want to try everything on the menunnWas not crowded on a weekday which was when I visited Very odd for a place with such high review marksnnServer was very courteous and friendlynnTHE BADnnWhile walkable if coming from the direction of The Plaza Hotel along Main Street the neighborhood is very sketchy and does not feel safe even in broad daylight And from what I can tell while riding on the SDX even the walk from Bonneville Transit Center looks hazardous to pedestrians so you may have to walk a very long walk to avoid getting hit by carsnnI had the misfortunate experience of an apparent lost order where it was not relayed to the kitchen which could mean any number of things Waiting minutes for your meal to arrive can do a number of things to your imagination Who screwed up It sure sounded like the server blamed it on their computer system What the heck does relayed mean Does it mean it got punched into the system and the send button was not hit Whatever nnThe manager came by to apologize for the wait Even asked me if there was something he can do for me I am not one to ask for anything complimentary so what can I do but shrug Not a single piece of appeasement or discount was had or offered to make up for it so it made his apology sound insincere Why are you asking me how to do your job It only made me more angry and upsetnnTHE UGLYnnIn an attempt to bring everything out at once as suggested by my server and to add insult to injury my grilled cheese sandwich was cold No ways would I wait another minutes for them to make a new one In hindsight I should have asked them to remove it from my billnnAn overall horribly disappointing experience But do not let my obvious fluke and lapse in service stop you from trying this place out I even posted pictures since it seems apparent every other reviewer loves this place I am just not one of them