text: My parents were visiting and I decided to take them to Fez The food was good but the service was terrible It took them minutes to even notice that we arrived and were waiting to be seated even though there were tons of staff about The waitress rarely checked on us never refilled the water carafe and then proceeded to misplace my dads debit card Most of the staff ignored us since we were not their table and those we did interact with were not very friendly My parents said that this experience would keep them from eating here again and I have to say I feel the same way It is unfortunate since the food was spot on