text: After a bad first experience with a rude and discourteous front desk operator I decided to put my one bad experience aside and give it another try as the other girls in there are super nice and helpful I have taken my dog in there four other times since the first experience and every time it got worse until I finally reached my tipping point this most recent timennFirst of all they make you spend every day period to get flea and tick guard which is bogus They nickel and dime everything from extra time in the play yard to treats to the flea and tick guard The past times I have picked up my dog he smells terrible and all of his things toys leash etc are soaking wet and reek of urine I picked him up this last time and the dog had a hard time peeing which also looked painful Turns out he got an infection somehownnThis place is a corporate run facility more interested in skipping over dollars to pick up pennies it appears I have had it and will find another place to board my dog when I am gone for more than a day The care there appears to be lackluster at best and every time I pick my dog up it just seems like something is offnnSave your money and go to a smaller boarding facility more interested in caring for your dog than making an extra off of you so your dog can run a little longer