text: I left Chase Bank and switched to Compass last year I do not recommend either and will probably be going to Wells Fargo I rely on online banking If you do too then DO NOT BANK HERE The balances are never right they do not deduct your pending bill pays from your balance the web site is rarely working on the weekends when it is needed most and for the past three weeks the transfer function has not worked When you send notes to their customer service they send generic replies if they even reply as well The customer service sucks and you have limited access to your funds because of poor web site maintenance Anyway I am in the process of moving accounts to Wells Fargo They advised I would not be seeing these problems