text: Love the beds love the staff even more The reason for only three stars I left the country for a period of time and am still out of country and had put my account on hold but I was never told after months they automatically start billing you again So when I saw a charge today for I called and asked about it The gal was great on the phone but because I never cancelled my account or gave notice to cancel it they cannot refund my payment and putting your account on hold only last two months before they start taking payments out again It just would have been nice if there customer service would call you to confirm if you would be back or wanted to put the account on hold againsad they could not do anything about it