text: ONTRAC will mark an item as being shipped when really all they do is mark it in their computer as status DATA ENTRY Unfortunately this is all Amazon needs as proof the item has shipped and will charge your credit card even though the item has never leftnnIn the meantime the day shipping deadline will come and go Checking the tracking number only reveals DATA ENTRY and no actual movement of the itemnnAwful service and even more awful that there is no way to know if Amazon Prime will use ONTRAC or another reliable shipper nnOrdered a fishing pole and it arrived broken and missing the top piece