text: I have been going to Hand Stone Paradise Valley for more than three years now and never once have I had a bad experience It shocks me to see anything less than stars from other reviews Those are clearly anomalies Jill John the owners are some of the best people on earth they run a great spa Everything is always so clean the staff is totally welcoming and the services are always top notch There is a great ambience in there as well Pleasant music good smells and a relaxed environment Try it if you have not been there go back if you have