text: At checkin we purposely paid for a room prior to a whole day so that we would not have to wait because we new that our flight was going to get In early when we got there the receptionist wanted us to wait until pm to check in we were like why we paid for a prior night we should not have to wait we asked for management so now magically a room was ready for us overall I was satified with the room flaws and all I was not satisfied with the simple fact that it took the ladies at the front desk days to get me a remote for my tv they did waive the resort fees for the inconvenience for the days that we did not have a remote Overall the rooms were nice customer service thoo if you need something you better stand guard until they give you what you need overall comfortable stay Ps Our room faced the hard rock casino There are homeless people that stay in the ditch area to the left of the hotel They were not a bother tho