text: Horrible experience Food was ok Were not offered drink refills at all After eating our meal we were told we could not pay our bill to leave because the computer system was down We waiting another half hour still with no offer to even refill our drinks We asked to speak with manager so we could pay our bill manually We were told she was busy on the phone trying to get the computer system to work We were again told we could not pay our bill until system was working and waiting another minutes All of this on New Years Day Not the way we or our guest wanted to spend two hours of New Years Finally the computer system was up and running and we paid our bill We never were able to speak to anyone in management or even asked if we would like drink refills or dessert I wrote a complaint to online customer service for this Chilis restaurant and never even received a response I would not recommend this restaurant to anyone and will not return