text: Do not ask for a guy named Jung Jung was pushing me to use Att Next program instead of an upgrade even said I was ineligible for an upgrade I told him I checked my account online and it said I was eligible for an upgrade but he kept pushing until I was about to walk out he stopped me and said he will bypass the Next program Finally I was able to get my phone and he set it up Then asked if I wanted a receipt emailed or printed I asked for a printed one and he walked away and came back with a bag with my phone box in it and said I am all set At this point I just wanted my phone and leave He left the user guide on the counter I had to grab it on my way out Driving away I noticed he did not give me a receipt but at that point I was already frustrated and did not want to go back