text: I was torn on how to rank this There is part of me that wants to go a little lower but the management on a couple occasions and the general kindness of the concierge lounge attendants made up an extra star nnThis Marriott is about the level of a nicer Courtyard Marriott The ONLY way our stay was bearable was because we were upgraded to suite If we had not had the door to separate our bedroom from living space we would have been unable to rest with all of the noise coming up from the atriumand we were on the th floor A cocktail reception on a Tuesday night in the vast open space of the lobby was incredibly loud but no problem due to our suite However a gathering of incredibly loud rude teenagers whose director used a BULLHORN at pm at night to address the entire hotel of teenagers was the last straw for us We had a two week reservationwe left nights in nnAdditional issues with this property the concierge lounge is very very limited Every other Marriott including most Courtyards have coffee and tea in the lounge throughout the day not to mention during the cocktaildessert hours At this one there is none during the day and most frustrating in the evening you have to ask the concierge to provide you with a cup of coffee or hot water Not at all convenient for a business traveller who takes calls in the lounge Plus the coffee is not high quality The attendants were very kind but just not a well executed lounge in comparison to other propertiesnnI also want to thank the management who alerted housekeeping when we were leaving in the morning to service our room for the last couple days we were there Prior to that the room was not being serviced until about pm which is our daughters naptime and she was along with us on this trip It was a little frustrating As for the ACTUAL service it was hit or miss One day was great replenished our towels toiletries took out the trash Another time our daughters blankets were thrown into a ball in the corner of the bedroom zero toiletries replenished and two of her toys that were drying in the bathroom were thrown away A call for extra towels went without towels ever materializing one night Also the inroom fridge does not fully work and our hummus juices and other snacks were spoiled nnI get that this is the areas biggest conference center so maintaining business is not a problem for them However for those of us who travel frequently and experience many Marriott properties this one does not come up to scratch but again the friendly demeanor of most employees we encountered did help the spotty service of this hotel