text: Awful Awful Awful First I called to set up an appointment and never heard back for two weeks I had to call a second time just to get him to call me back During the appointment I wasted an hour with Gary just for my manicure to chip peal and come off in chunks within a couple hours I was expecting a relaxing manicure and all I received was an hour lecture as to why he does not do gel manicures Not to mention that his groupon said gel manicures He is closed Sunday and Mondays so I waited and called him on Tuesday because who has time to stop in before pm on a work day He never returned my voicemail so I stopped by the salon today I asked him to divide the groupon by and refund me for the treatments that I did not use He refused and said it is my fault that they chipped I am appalled by his customer service If I no longer wanted to use his service you would think that he would offer a refund for the unused services as a kindness gesture but instead I paid plus tip for the most awful manicure in my life He is bit even friendly He was rude to me the moment I walked in and complained why his client are all years old Ugh Thanks for ruining what I thought was going to be a wonderful experience