text: On one of the hottest days in AZ my air conditioning was not working as it should I jumped on yelp to find someone I found Lynn I called him and after a phone call back he let me know he was swamped but proceeded to help He walked me through the phone on what might be wrongfrozen up due to the high humidity we have been having Sure enoughthere was the ice I turned on the heat to thaw out the pipes and poured some hot water on and walaproblem solved He does not know me from Adam but helped me Wowyou do not get that kind of service nowadays He told me that if I still had a problem to call him back and he would try to get out I think our really hot temps is creating the unit to overwork It froze up again but then I did the same thing and it is fine If it continues then there might be a bigger problem but I will surely be calling Lynn back to schedule and appointment He was so nice on the phonejust awesome service that was only provided via phone I am sure another service would have come outturned on the heat fixed the problem and charged me a fortune Do not look any furtherjust call Cool Guys Air Conditioning and Heating I will definitely use them again if I need too