text: Is there a way to give zero stars nI was waiting in a long line for a taxi home from Phx Sky Harbor When I finally was given a cab I asked if they took credit The cab driver said if he had to he could but asked if I would be willing to go to an ATM for cash I explained after a trip all I had was a credit card and he went on to complain about how he was going to get paid less if I used creditnnOkay that is annoying but hardly the beginning of it I live about miles from the airport The driver kept his meter covered by paper When I asked why he said I would be paying which was the minimum I asked why the sign said the min was and he said if I was going to argue he would leave me there at the side of the road Well I was not arguing to begin with but that was enough for me to shut up I was a girl alone in a cab and pretty intimidated nnI sent my friend a txt trying to explain my situation and he called back to keep me on the phone so I could continuously update him on my location in case the driver decided to be any crazier Once I was at my destination I decided it would be best for the driver to drop me at the front of my complex so he would not know exactly where I lived He used a carbon copy device to get my card and handed me the receipt to sign without giving my card back I scribbled in a tip worried that he was going to give me a hard time about giving me my card back or allowing me to access my suitcase in the trunk The driver was completely intimidating the entire time and insisted I leave a phone number with him before he would return my card to me nnWhen I got to my apt I called the company to complain The first person I spoke to was very understanding and apologetic for my experience She took down my acct and said she would put it through to the road supervisor who would have to do the followup She promised the my information could stay anonymous from the driver upon my requestnnAbout an hour later at nearly pm the supervisor called and asked me to repeat the situation to him He said he NOT able to keep my information anonymous That he would deal with the driver tonight to hear his side of the story That if I felt my personal safety was in jeopardy that I would have to contact the police nnAbsolutely one of the worst cab companies imaginable I cannot believe any business can successfully run like this I will go out of my way to never use them again