text: I asked Shane about how long my oil change would take and he said usually it is about an hour or an hour and twenty minutes then I mentioned I am just a little short on time because I am getting called into work today He actually got my car back in minutes I am so impressed And while I waited I also had lunch inside their waiting area the lady serving was so sweet Afterwards I went over to the massage place and got a complimentary hand massage Nice Definitely had a good experience at Big Two and would recommend to anyone