text: My husband and I have always been big fans of Lowes so when we needed a new toilet where else would we go They heavily promote the installation which worked for us Through the selection and sales process they could not have been more helpful and friendly but afterwards I will never use Lowes for installation ever again nnI was told to expect a call within hours to setup delivery and install That call may come sooner but they load down the contractors so be patient I was patient Now a week later I have lost all patience I have called the store to check in and I am given the run around and absolutely no answer on when I can expect the call to even setup the installation If it takes this long to SCHEDULE the installation how long will it take for us to actually have our toilet nnCalled again this morning to check on the status After the man same nice guy who sold us the toilet puts me on hold for minutes because he has too much going on right now he comes back and tells me that someone will be calling me this morning nnMorning is almost over no call blood pressure rising