text: This is a story of love and of hatennIm not one of those yelpers that has an okay time then dramatically posts how horrid a place is I am a restaurantcatering business owner that is very easily pleased I know how demanding serving cooking bartending and the like are on people That being said I have always put forth my all in the service of my guests I do not care how tired hung over bloody mentally taxed I am my customersguests come firstnIve been going to this location since its opening I thought I had found my new local pub The food was brilliant they had a great selection of beers grand cider on draught and the atmosphere seemed very low key It could either be a fun little pub or a fine dining establishmentnIn the beginning the service seemed brilliant we were taken care of and the food was grand Each consecutive visit the service slipped downhill I have had birthdays meetings I have referred people to this wee place Each time I have had people come back and tell me it was just eh that the food was good but they felt ignored by the staffnWe went to the opening week of McFaddens we were not greeted then ignored by bartenders for at least an hour We decided to go to EQ the weather was amazing so we sat outside We were ignored finally we got a spot at the bar had a pint and left nNovember past I invited my friends to celebrate by visiting me for their happy hour We arrived before six got seated and were ignored for about minutes As more of my friends showed up we moved to another table The seats adjacent to us filled were ignored and then emptied by disgruntled guests We nervously joked about it One two three and when the fourth set of guests departed sans assistance we got worried The two servers were taking care of a party inside and seemed rather stressed I eventually went to the bar and got a strongbow The night progressed we eventually got our food three orders were wrong and cold We still left a sizeable tip for our party and left a bit disappointed This place should thrivenWe had guests in town over the weekend we offered to take them to the airport Saturday night It being a huge basketball night town square was right packed I thought yard house would be grand to bring the tourists to it had a minute wait We were hungry and did not want to wait for our food Despite us saying that we would not return to EQ we knew it would dead We were right We entered the pub were not greeted and found it difficult to sit at the bar due to one of the waitresses chatting someone up in the aisle We sat down and the bartender told us that we could not order food because he did not feel like remembering our order There was something off about him He was seriously flung the menus and other items down He would be a good fit at Dicks last resort I could call taco for him if he would like nHe took our order minutes after he asked for our order several times got it wrong We finally got our food and there was still something omitted Once that was righted he yelled down to me to see if my beer was okay We got the spinach dip a cheese platter salmon pasta chips and curry and a curry plate The dip was like water we asked him if this was normal and he said no its usually less watery The flavor was horrid like milk with a splash of beer in it and the consistency of skim He said he would get us a new one we declined it insisting that we have to go We waited to pay he eventually returned again with another dip that same dip we declined We paid and leftnI see no reason why this place has such bad service EQ if you need someone to come in and manage cook we will offer up our services When we visit a packed town square and walk by a very dead Englishs it bloody hurts my heart Also fix your ice maker exposed condenser and open container are not good things for SNHD to seenCheersnSorry if my flow is a bit off I may be a wee bit tired