text: I have been here more times than I care to rememberand each time I have never purchased anything It has a web based business called wwwfindingkingcomnnAs any jewelery maker out there can tell you it is hard finding a place where you can establish a good trustworthy rapport with people who are going to sell you something for the works you will be creating this place is NOT itnnWhether I have ordered something online or gone into the store it is always been unfriendly unhelpful and pissy people working behind the counter Long before I discovered Phoenix Jewelers Supplies was Finding King I had ordered a set of metal stamps for my silver smithingImagine ordering something in June and finally getting the item in November with Z E R O ZERO nada nothing NO communication whatsoever from themnnI know what it is like to work retail and customer serviceI dealt with bitchy women when I worked at the Chanel counter at Nordstrom in my college daysand words cannot describe how truly irate and angry I get when I think that this business is still goingnnI guess the old adage from PT Barnum is true There is a sucker born every minutennIf you are a jeweler or someone interested in going into metal arts stay far away from this place findingkingcomnnAs any AZ jewelry designer can tell you stick with Rio Grande and Lonniesavoid Phoenix Jewelry Supply at all costs