text: This is a place we will not give a second chance nnThis place was chosen by my neice for my sisters birthday My neice called told them how many we would be what time we would arrive I was the first to arrive the lady who met me at the door who also turned out too be our server my neice was supposed to call back give her an exact number When my neice arrive she again repeated this to which my neice said she did call tell them a definite number Either way nothing was set up for us they had to put tables together so we could be seatednnAs soon as we sat down we were immediately told they were out of Calamari Ribs Veal something else REALLY Someone obviously does not know how to manage the supply of this place The place was not real crowded but there were a few other tables seated We watched her run around for a while finally I asked if I can order a drink She said yes took a few drink orders left without asking anyone else After I got my drink at least minutes passed before she came back asked everyone else if they wanted a drink Drinks were ordered then some asked for bread WELL we were told bread was a loaf unless we ordered food then it would come with our dinner REALLYnnAlmost more minutes passed before she came back asked if we were ready to order We ordered our food our server decided instead of offering us the choice of soup or salad she would just bring two big salads to the table Two people wanted soup instead of salad this really annoyed our server Also some people asked for straws because they were not offered with the drinks to which she went grabbed a handful threw them on the table NICE TOUCH The salads came along with the soup but still NO BREAD As we were finishing the salad one person in our party asked if we were going to get bread she said it was in the oven The bread finally came just before the food came out the next disaster began Some of the food was over cooked some asked for vegetables no pasta or potatoes this request was totally ignored Supposedly they have a PotatoBroccoli mix well SURPRISE they were out of Broccoli so a tiny bit of spinach was substituted with the potatoes that several DID NOT AsK FORnnThe entire night you had to ask for refills as they were not automatic after the food came out some big guy roaming around looking lost came to our table to ask if everything was ok We told him it was as he looked clueless nothing would be accomplished by telling him anyway We watched him walk around just chat with people at tables never offering to bring more drink or anything There were two servers one seemed to be stuck with all the tables in the place with the other occasionally helping but when asked for more drinks she brought one out then went in back started yelling for our server TEAM WORK is not part of this place that is for sure nnOnce all the plates were taken off the table two plates with cannolis were brought literally just dropped on the table with a I decided to just bring the table cannolis instead of taking desert orders Nothing was offered to my sister for her birthday no candle nothing Finally at the end my sister who I guess has been here been her before asked the two servers who owned this place what was the issue They said one of the owners is still a guy named Tony but he took or days off for the first time in years Well if this place can go to crap with ONE of the owners gone Tony should consider getting new partners The entire experience made you feel like family they had no desire seeing or coming over for dinner Even if things were a little shaky with Tony gone unless Tony is the only one who cooks there is no excuse for OVERCOOKED food The cooks should cook the same every night The clueless guy did come talk to my wife about her overcooked burnt chicken after she explained the issue he said I will take care of this They took her dish off our billnnOH the BEST PART OF THE NIGHT just as we were finishing our dinner food a table of about came in sat behind us After they ordered they were told that the there was NO MORE CHICKEN they had run out of CHICKEN REALLY This is one of the main items on the menu as there are several chicken dishes We were told this was a slow period for them they BLEW IT IF the service can be this frightening with or items off the menu because they ran out the busy high times must really suck for this place Then the bill came was added for tip automatically into the bill This was service food or experience warranting a tip They are going to charge you which actually is now against the law or soon to be charge you for a basket of bread This is a place going down hill fastnnFirst and LAST time coming here for me