text: I have been to this Caffe Nero twice since I have got here and got to say neither visit has been greatnnOk so I may love a good coffee and have to admit that Caffe Nero is better than some of those chains that have taken over our high street For Waverley Station it is probably the best you will find My main issue is not the coffee which is the same as you get in any other branch good enough It is the servicennBoth times I have been what seems to be the manager is beyond rude The first time I went I was actually in shock at how rude she was to the guy infront who ordered a coffee to sit in but she made it in a take away cup He was not british and may have been struggling to grasp her explanation but to me her attitude was just down right awful The look on my friends face said he thought exactly the same She could have at least tried to be a bit more positivennSecond time round she seemed a little better attitudewise but the service still was poor For being in charge of the branch you would think she would encourage prompt and friendly service I stood there feeling like I had interrupted a social catch up and that making my coffee was totally not a priority It was bizzare I was happy after the first time to give it another try but maybe from now on I will pick up a decent coffee before reaching the station Not an experience I am keen to rush back to