text: I started by renting a bike and it went well I then had all my questions answered by Nathan and ended up buying a bike around crave I had my sons bike in for service a week later I called to see if service was done answer was Did anyone call you then it is not done I had purchased new bars with my bike and they made a mistake ordering those and questioned me multiple times for proof that I had Thankfully I was able to deal with Nathan again and things smoothed out I would stay away from here unless you want to feel like you are bothering the employees and do not mind the proverbial short guy attitude