text: I understand that most people only write bad reviews for auto repair shops but I think I have been fair in my reviews with other auto repair places I decided to come here because my boyfriend has brought his car here multiple times The first two times everything was fine and dandy and the third time when I brought his car in for an oil change they screwed it up They left the oil cap on top of his engine and in return that left a dent on his hood and a mess under the hood They paid for his body repair and cleaned his engine but it did not pay for the extra hassle we had to deal with with him not having a car for a week I decided to give them one more try I brought my car in and they said that they had to change out the instrument cluster I did my research and found out that the price they were charging was reasonable They promised me the car the next afternoon I called the next day and they said they would have it done by but George store manager would call me back in minutes He never called and after I picked up my boyfriend from work he decided we should drop by We stayed till and whatever machine they had could not program it They promised me I would have it the next dayI told them I needed it by noon The next day they did not call me my boyfriend had to call them at and they said it was ready I was excited to finally get my car back I noticed that my keyless entry remote did not work I figured that the remote battery died I went out to buy a new battery it still did not work I went home and tried the spare remotestill did not work Needless to say I had to go back there and inform them of the problem since my keyless remotes did not work due to them fixing my carThey told me I needed to make an appointment and that it would take hours I took it in the morning and it took them about hours I would not have been so upset but as I was talking to George on the second day he answered the phone as I was talking to himwith not even an excuse me can you please hold I was pretty livid after that and I will be sending in the comment card to their corporate office I know that some auto repair shops do not have the best customer service but there was no customer service here at allwhat a disappointment I will not be returning here for any kind of service