text: First off in defense of the hotel I stayed here between at least times and always had amazing experiences The point Grazie players clubroom offer was amazing As a local it was nice not having to drive back to Henderson after a night out at Tao and Xs The grazie offer ended in and this review covers my first visit as a paying guest in The challenges revolved around the cleanliness of the suite electrical noises rattling air conditioners and people entering my suite at AMnnThe check in was a breeze the front desk could not have been nicer and went to my strip view regular sq foot suite at AM early check in was a breeze I went to the Palazzo pool deck which is gorgeous but was covered in a shadow until PM and was full of families and people over We walked thru to the Venetian side and went to Tao Beach which was bright and sunny Showed our IDs got chairs and enjoyed the day nnI returned to the suite and started to get situated I looked out the window and noticed dried black phlegm on the window itself I turned on the air conditioner and it started to rattle very loud and thought to myselfHave had this problem in any hotel before I decided to call downstairsnnI repacked walked downstairs thru the casino back to the line and waited for new keys Went to the new suite and it takes second to open the door and hear an electrical sizzling sound I think to myself have I ever heard a sizzling sound in any hotel in my entire life This time I call downstairs and ask to speak to the managernnI was moved to a sq foot Sienna Suite which was nice The manager took care of my challenges within seconds and it was a good resolution to my hours of aggravation The suite consists of rooms and a bathroom Elliptical room bedroom and living room Its large and the sq foot living room is barely decorated The bedroom and bathroom was nice Nothing amazing I would brag about compared to Aria Cosmo or Wynn nnI was tired after caring suitcases up and down elevator shafts and medium long hallways thru casinos to front desks and was glad to get to sleep nnNow having stayed at Aria the past few stays the door locked automatically and you press a privacy button and did not understand why this front door did not have a lock So I figured the door sensor locked because it had no chain later the security told me I needed to turn the door knob counterclockwise to lock It was a shocking experience to hear the door open at AM in a sq foot suite and being in the bedroom which is nowhere near the front door and was pitch black I was pretty shook up Security came after minutes and they offered to search my suite which I did already minutes earlier obviouslynnI was very tiredthe next two days were average no issuesvery good job by housekeeping ha ha hannAt am on the day of departure they slipped the bill under the door and was excited to see about in mini bar charges that were false I called downstairs and spoke to a female team member at AM and told me she did not want to hear my attitude so I went downstairsat am to clear it upThey took it off the bill without any questionnnOverall this was a very confusing nights and was pissed I paid for this experience nnI thought about all the other stays I would had at Aria Encore and even Cosmo the past years and tried to balance positive and negatives but in the end I will never stay at this resort again While a tourist may have overlooked my issues I certainly did NOT