text: If you are a Verizon customer find another store They have no clue what customer service is nor do they care They are a bunch of comissioned sales people that care about one thingselling phones They sold my son a Samsung to replace an iPhone and the transition contacts pictures etc was a nightmare The store personel offered absolutely no assistance They basically said that they were busy and did not have time to help or talk with him He spent hours on technical phone support and they were extremely helpful If we had an option we would switch all our accounts from Verizon but our son lives in a remote area of California and Verizon is the only option