text: HORRIBLE do not buy extension hair from canyon falls I had the worst experience here I have been a customer there for almost years and have spent thousands there over the years buying extensions from them I recently purchased their best hair hair and within a few weeks after the the factory coating wore off it turned into one big pile of matted hair I went to the salon expecting them to give me new hair since they sold me a faulty product for over but the owner of the salon Adam was so rude to me and said they would not refund me or give me new hair I am shocked as I have been a loyal customer to them for years and have given them thousands of dollars over those years And would have continued to so it is a big loss for them They have lost me as a customer and I had to call my credit card to file a dispute because they sold me a defective product and would not issue a refund or exchange I have heard from several other girls about a similar experience they have had at Canyon Falls I should have listened to them Buy your hair instead at Hair Plus on Maryland Parkway They have the same hair that Canyon Falls sells but for a lot cheaper And great customer service I work in the nightclub industry and almost everyone I know has hair extensions I will be letting them know about my horrible experience with Canyon Falls as well as reporting Canyon Falls to the Better Business Bureau of Nevada They are con artists with the worst customer service I have ever experienced