text: The only reason I am giving stars is because of how great the massage therapist Ratana isotherwise it would be ZERO I do not think it is worth it to get a membership because the receptionists at this location are awful to deal with I signed up for the membership at the Rainbow location and was offered an additional comp massage for signing up I started going to the Flamingo location because of convenience and because of Ratana when I tried to use my free massage they told me it was only good for the location I signed up at Then the second time I wanted to transfer my massage for my mother to use they told me to call the other location in order for it to happen I told them I was able to go through them last time The most frustrating this is everytime I callGUARANTEED They put you on hold for a long timennCancelling my subscription as soon as it is done