text: I should have listened to the previous review Was so excited about staying downtown something I never do checked in and discovered right away that the entire floor surface of the shower was peeling silly me I called down to the desk to report this problem and with as much attitude as the not so friendly representative could muster informed me that maintenance must evaluate the problem before I could change rooms WTF customer service classes are desperately needed you absolutely get what you pay for PLEASE DO NOT GO HERE WITH HIGH EXPECTATIONS Beaware of the elevators these are danger traps