text: My initial appointment was good and I was able to get in quick They spent at least half an hour with me teaching me how to put contacts innnHowever they did not tell me what my insurance coverage was Additionally the contacts I was prescribed are not comfortable I am a firsttime contact wearer so after the day trial it was not something I could distinguish and I ordered a day supply nnThats fine I understand they may not know exactly what works for each individualnnThe issue I have is that I have called twice and will soon be a third time in the past weeks trying to get a prescription for a different brand of contacts I am told the doctor will get back to me but nothing Usual doctor callbacks should occur by the next business daynnI will not be returning