text: I visited Applause after purchasing a deal for a shellac mani and pedi Called and made my appointment the receptionist was super friendly and polite I had my manipedi with Brandee I agree with the other reviews the place has a very cute little set up Love the chairs and the chandelier Felt very cozy The reason I gave a three star rating is due to the quality of the manicure itself and overall lack of professionalism The pedi was just fine from what I could tell During the manicure the tech never soaked my nails so when I asked her to cut them down they were so hard I am literally cringing thinking about how hard she hard to push down on the clippers to actually clip them I even cringed while she was doing it and she asked if it hurt It did not hurt but just watching my nails bend and not wanting to be cut was uncomfortable All of which could have been avoided if they were soaking first There was no soaking no hand massage basic shaping with a file buff and cuticle push back Just a very average mani at best Also the next day when I looked at the polish it looked like I already had a weeks worth of growth She did not paint them close to the edge of my nail bed nnAs for the overall deameanor Brandee was a super sweet gal with a bubbly personality I really did like her I just felt like the atmosphere was almost TOO casual All of the employees were having conversations with each other while taking care of customers Another employee came in and stopped to say hi to my nail tech and give her a hug while she was doing my nails I am sure its personal preference some people like the really casual laid back atmosphere and I am all about having fun at work but I also like a bit of peace and quiet when I am getting my nails done I work full time and have an infant at home I get very little time to myself so when I like to indulge I like to do it without hearing everyone is sidebar conversationsnnBottom line is Applause is a really cute salon and the employees seem to have fun working there The overly laid back nature of the place is just not for me and I prefer a more full service manipedi