text: We no longer shop at Lenscrafters after finding much better prices and service at other eyeglass places The reason we went there is because it is the first thing that pops into our mind because of their advertising Contrary to the ads our eyeglasses have always taken more than an hour there but that is no big deal to us We really just want nice glasses for a good pricenThe eye exams always went well there but getting the eyeglasses was always a different storynOur glasses with insurance always carried a personal cost to us of hundreds of dollars Our service was usually weak due to them being understaffed nWe bought glass from LC from the early s till about Then we went to Sears and got a really great deal on some very nice glasses Better more personal service too Then a friend directed us to another eyeglass place over by Monona Drive and they were even cheaper for a great product That is where we get all our glasses now My last pair cost something like dollars totalnI remember the last time I stopped by LC to have a pair of glasses serviced They failed to greet me for quite some time and when they did they said it would minutes before they could help me I just left and never went back