text: United is officially the WORST airline ever and I have vowed to never fly them so long as I live Never Ever Their ticket counter people HorriblennThe last time I flew United was with my husband then fiance We were going to India For our wedding In several days The ticket counter woman would not let him on the airplane because she said he did not have a proper visa for flying through Frankfurt He did not need one He told her and proceeded to pull out a letter from the German Consulate in LA which stated You do not need a visa to fly through here to IndianShe replied I do not care WHO you got a letter from I am not lettin you on the planennTwenty minutes later we convinced her to let him fly to Chicago our layover where he would recheckin for our connection on Lufthansa She yelled They will just tell you what Im telling younnThey did not She was wrong But thanks to her antics he got a seat assignment far away from me and we had to sit separately on the hour flight nnWhen I wrote to United to complain informing them that if she had succeeded in not letting him on the plane we would have MISSED OUR WEDDING I never heard back from them Ever Nothing No email not apology nothing Which is why I am never flying their shitty planes ever again