text: My husband and I work out of the home as we own a small business We are both home with baby of the time However the majority of that time my husband is working in the office and I am the primary care giver I was looking for a place where we could bring our year old in order to get a few things done on occasion such as having super speed at the grocery store dentaldoctors appointments hairnail appointments etc nnI decided to try this place as the director Julie and assistant director Teresa seemed extremely nice and gave the impression that they truly cared about my needs as well as the needs of my child For example I explained my child had separation anxiety when we had tried to leave him at the child center of our gym Julie seemed to understand this and advised me that the first time I left him if I would like I could just stay and watch from the other side of the rooms door the whole time if I wanted They also explained that the children would be tended to regularly diapers checked every hour and marked on the daily report whether they were soiled wet or dry I was also told when I picked my child up I would get a daily activity report showing how what he did that daynnWhen it came down to the actual experience the first day I dropped him off a little after pm and picked him up between and pm The teacher encouraged me to just hand him over and quickly leave I asked if I could stay and watch him start to play and get used to his new surroundings thinking it may help him to see I was still there for a while When I returned to pick him up I got the written report which stated he cried for the first minutes and then whined for minutes after that It also said he refused to eat or drink anything the entire time I have never known my child to refuse a bottle even at the child center in our gym The hourly diaper check blank for pm was not filled out but he did have a fully poofed diaper so I guess they got too busy to check it Oh well Not a huge deal one time I figured It was his first time tough day I thoughtnnSo I brought him back a couple of days later This time when I picked him up at pm again they had not filled out the pm diaper check spot on the progress report It was left blank again However this time I could smell he obviously had number in his diaper when they handed him to me over the door Also the section where they are supposed to fill out howwhat he did that day was completely blank What the So Julie asked me on the way out how he did and I replied that I did not know because nothing was filled out on the form She went with me to ask the teacher She told me that they usually only fill that section of the form out on the first day THE FIRST DAY That is it What is the point of having it on the daily form then When she was asked she just said he refused his bottle again and again cried for minutes and whined for about nnNext I asked if I could use the restroom to change my baby because my baby obviously had in his diaper Then they told me that the girls could change him for me before I left I agreed to this and handed my baby back over the wall again Theteacher hurriedly grabbed my baby and slammed him down on the hard changing table without a pad Not to hurt him or anything but it was certainly more rough than I would have done it and I would have put some padding down Then he tried to lift his head not liking that he was given to his mommy and then taken away again so quickly and she slammed his head back down on the hard changing table surface Again she did not mean to do it so hard and said Ooopss as she saw me cringe nnAnyway although the directors are nice caring people The teachers are young girls and are either not trained properly or just choosing not to do what is being promised by the directors when you sign up as far as what is to be written on those daily reports We went those times and will not be backnnAnother reason we will not be returning is that this facility requires you leave your child at least days per week We do not need that much assistance caring for our child It was causing me more stress making sure I got my child to the center enough than it causes me to bring my child with me to the grocery store doctor etc It is not worth having to worry about In addition to that if you cannot make it in by am but you still want your parttime child to come in that day they ask you to call to tell them you are coming There are just too many hoops to jump through Too much trouble to follow all of these procedures It is structure overload if you ask me Again it is too bad because I really do love the directors They are really the reason I am giving stars That and the fact that they do provide free diapers and free food which you will not find elsewhere