text: I work right down the street from Donovans and had been looking forward to trying it for a while My husband and I decided to treat some friends to a nice steak dinner They wanted to go to Flemmings but we convinced them to go to Donovans not a good decision in retrospect Yes the food is terrific our steakseafood selections were delicious but the service and the ambiance was really lacking I think if you are going to charge that much money for a steak or a piece of fish everything needs to be on point nnThey sat us in a strange claustrophobic room in the middle of the restaurant with extremely bright lights We were sort of segregated from the rest of restaurant We had two waiters both of which ignored us for most of the night We kept having to ask our busser to locate one of our waiters so we could order cocktailsdinneretc At one point we had so many dirty dishes and empty glasses that we had to pile them on the corner of the tablennThen the kicker after we paid our bill and left the restaurant called me in the car on my way home and told me they did not charge us enough money Unbelievable yes but sadly true My husband and I eat out a lot and I cannot recall a time EVER that a restaurant called me and to tell me they wanted to charge us more money after the fact The caller said to make up for their mistake they will buy us a bottle of wine next time we visit Fortunately for us there will be no next time There are plenty of other much better options to eat in Phoenix