text: Not impressed but turned out mediocre After an incredible run around with different staff inconsistent information on the daily and the major unplanned bummer of the pool being closed the only reason we chose Tropicana and we did not find out until checkin the situation was somewhat repaired by a room change and meal credit Still it should not have taken trips to the front desk and being turned away at the Excalibur pool after giving them the secret password of the pool managers name that is what one Tropicana front desk staffer said we could do to rectify the situation The casino is really nice and the food is top notch go to Biscayne if you are feeling like steak but the headache of moving rooms and having to beg for some kind of upgrade due to the unprofessional runaround made this one a bust On the plus side the rooms are clean