text: This is only a review for the free shuttle from Rio to Ballys I know it sounds lame to rate something that was free but it is been bothering me nnI went to meet up with my friend who was staying at the Rio so we can hang out Unfortunately I valeted my car because I thought we were just going to meet up for dinner inside the hotel She remembered that the hotel offers a free shuttle to the strip so we chose to do that nnWhen the shuttle drove up we noticed everyone scurrying to find their card We thought they needed a room key to prove that we were staying at the hotel My friend shows the driver her room key and he says I do not need that that are not nothin he scoffed I need to see your Diamond card The Diamond card members are allowed to go first She was no longer a Diamond Club member so she did not have one We were the last ones to board I thought the issue had passed but the driver made another comment about the card My friend was clearly already agitated so she said Thanks for telling us because we we did not know Then he sarcastically said Then now you know nnMy friend was livid by the time she left the shuttle so she filed a formal complaint with the hotel She told the management that it is wrong to treat people based on their player club status She was a Diamond member once but now that she is not the hotel should not look down on her She was mainly embarrassed because this happened in front of a lot of people