text: I never write reviews but I could not let this go nI use to see Dr Jones at this office He is amazing and unfortunately he is not here anymore He is at San Tan Smiles in Gilbert From now on I will be making the hour drive to continue to see him for any of my dental needs nnWhen he left I stayed here because it is right around the corner from my house nnI went the last times for check up and cleaning The st time I went my dentist Roy Shim did not show up for my appt They received a call from him while I had already been waiting min past my appt time that he was sick and would not be coming in They did my cleaning anyways and said that if anything seemed out if the ordinary then I would have to come back in nThe hygienist seemed flustered I did take into account that it was because he had not shown up nnWhen I came back to see him for my check up it was very quick and did not seem very thorough nnThe next time it was the same the hygienist seemed flustered and rushed and so did the Dr I gave them the benefit of a doubt maybe an off day I will give them another chance nnToday when I went in after having to call and book my appt over a month ago which was difficult to make in a shorter notice When Dr Jones was there they always booked ahead while I was in the office for the following visit they made me prepay which I thought was weird Then same as the times beforeI felt rushed and unwanted It gave me the feeling like I was an inconvenience As if they had something better to be doing nI got my cleaning and they took some ex rays Then the Dr came in and just kept getting up and leaving without saying anything In the end he recommended I see a specialist and then just left without even saying goodbye or have a nice day I had some questions so when I asked the assistant to ask him he still did not come back I had to ask her to go get him At this point he still seemed annoyed and could not even answer my questions nOnce again when I checked out the did not offer to prebook my next appt which again would have made it an inconvenience for booking in the future nnI hope that they take this feedback as constructive criticism to change and fix the problems nHowever I will not be returning or will I see the specialist that he recommended because it came from him I will be returning to Dr Jones it is worth the drive to have a dentist that actually cares about his patients