text: My year old Macbook would not load the new Snow Leopard for some reason so I took it in for an appointment First the Genius Idiot says I have got a bad optical drive so he hooks it up to his genius box to install the software After an hour he says it would not install He then tests the drive and says it is failing and we should back it up as soon as possible just in case Sowhen we get home and try to start the computer it cannot find the hard drive I put in the discs optical drive works fine go to disc utility plug in my External drive and am able to copy Then I erase and reinstall the original OS then copy back my data Something this guy did killed my ability to boot up I then ordered a new GB HD from Amazon and installed it still using my dead optical drivennBeing a Genius does not matter if you give glib and sarcastic answers do not take the time to understand what is happening and really do not care to help