text: I tried to rent a car online with a drop at Lake Havasu City starting from Las Vegas Airport but the website would not let me do it it did not like LHC I submitted an online request for help Never heard back I called in to complain and I know my complaint was entered into their system because I got an email autoresponse It has been over a week and I have not heard back I was happy with my previous Hertz rental from LHC to Las Vegas but I have now switched to Avis and do not plan on switching back to Hertz I just figure that if a company screws up I should complain so they can fix it but it appears that Hertz is not interested in that