text: I really hate writing this review because I have always loved this place My friends and I frequent Whiskey Row a couple nights a month for a night on the towngreat drinks great atmosphere music and dancing I have even seen Dierks himself perform here live twice It is been my goto bar in old town ever since opening night I have had food here times total The food has been great but the service seems to be hit or miss This is what disappoints mennLast night I met up with a friend that was in town that I had not seen in years She would never been to Scottsdale before so after suggesting many great local restaurants we decided on Whiskey Row I knew she would love it as I do nnThe place was pretty dead as you would expect on a Tuesday night We decided to sit at the bar and order drinks and dinner The drinks were great We ordered an appetizer immediately after receiving our drinks It took so long to come that at one point we wondered if it was forgotten We ordered a simple and standard meal a combination of sliders fries and a cup of soup This took approximately minutes to arrive and is pretty unacceptable especially because of how empty and not busy it was last night My friend had clearly ordered her sliders with no cole slaw Our serverbartender recognized that they came out wrong saying sorry they still put the cole slaw on your sliders Really He had no intention of making her order righthow she ordered it He should have told the kitchen this before he ever brought out our food We were pretty shocked and definitely should have asked for correct ones But honestly were way too hungry to wait another minutes Now for the foodit was barely warm Basically cold Friespretty cold It was very disappointing and seemed as if our food had been waiting back there ready for minutes nnThis experience was pretty frustrating to us Our of all the restaurants in old town we chose this one I highly recommended it to my friend who is not from the area We were pretty let down I think the only thing I will come here for would be drinks on a Friday or Saturday night Menu is great food could be greatbut when the service is subpar and then your food is coldyou are turning customers awaynnThank you for being aware of this situation and I really hope something can be turned around because your customers deserve much better nnThanksnnLauren and Lindsey