text: We return two years later and left with disappointmentnnHeres what goes wrongnn We booked a room with balcony this time upon checkin Tina at the front desk gave us room number in tower As we get into our room we found out that instead of the jet SPA bathtub that we had last time there is only a stand up showernnWe thought this is due to the different room set up for the balcony room but not until when we check out we finally realized we are given a accessible room for the disable We never made such request and I am in my late s I have no idea why Tina would gave us such roomnnHere is what it says on their official sitennYour Balcony Deluxe Suite experience includesnnWhirlpool spa tub and separate showernnIn another word they breach the contract and fail to offer what is promisednn A lots of stuff are missing from the kitchenette there is no tableware not knife no wine glass no pot no frying pan no nothingnnOnly thing left was some appliances and paper towel I wonder if they got robbed by the last guestnn Like last time we received dining credit but this time we could only spent it in The Signature or the MGM Grand instead of restaurants at all other hotels under the MGM Resorts so there is a lot less to choose fromnnEverything else was still great free valet is still fast and convenient room is still clean and well maintained However the Signature is no longer our first choice