text: EditAugust This place is starting to slip so I knocked it down a peg Sales people are not as helpful as they once were and twice I have had to interrupt their personal conversations to ask for assistance They missed out on an iPad sale due to lazinessnn I have only had one experience there and it was fantasticn I received an iPod Touch for Christmas and a couple days later it started to freak out Although it was purchased for me at Best Buy and I did not even have the receipt the Apple people took great care of me even though I had just stopped in with NO appointment Took really personalized efficient care of me and the iPod from start to finish and after they found out that the cable was defective they replaced it for free Even though it was a busy Saturday for them they had me out the door in twenty minutesnn This was my first experience with an Apple store or with Apple for that matter and was truly impressed I wish all companies stood behind their products like this and offered such great service But then we would not need Yelp anymore would we