text: They burned the espresso beans in my cappuccino It is a coffee shop right They should make good coffee and espresso drinks If you cannot do a cappuccino right you have no business being in the coffee business In addition it took forever to get my bagel and cream cheeseover min A wednesday at am is hardly an overly busy time Am I wrong to expect prompt efficient and quality service from a coffee house I had three sips of the cappuccino and pitched it The bagel was fine but its not as though they are baking them in the back Save your money and go to lux or even starbucks for that matter