text: After staying at the Mandarin Oriental in Tokyo and Bangkok I got to say this was a huge letdown One of the great things about MOs worldwide is that they are pretty flawless when it comes to service but the Las Vegas outpost is clearly slacking like all multinational brands in vegas the quality is just generally lowernnI have tried two rooms here the Mandarin Suite and a standard Strip view room The Mandarin suite was nice but the main stereo system did not have an iPod dock They sent up an engineer to figure it out and he was unable to do so Maybe this seems a bit trifling but for k a night I would expect that they could cover a basic amenity like an iphone plugin we were forced to listen to a frank sinatra CD on repeat In general I was surprised at how unaccommodating the staff was particularly given we were staying at the most lavish room they had nnThe standard strip view rooms also have my biggest pet peeves in hotel rooms Bathrooms with giant windows into the main bedroom I HATE THAT It is literally impossible to have any privacy if you are staying with someone you can see directly into the shower AND the toilet and there is no way to obfuscate the viewnnThe food quality Room Service Poolside and the MOzen resto was generally pretty meh too Service was slow and inattentive at just about every facility the front desk the pool the bellmen I felt like I had to flag down people just to get them to do basic thingsnnNot everything was negative though nn The pool is a welcome respite from the Las Vegas scene generally not very crowded no music blaring no kids no tattedup brosnn No casino its awesome to just walk into a hotel and not have to navigate a maze of slot machines and rednecksnn The lobby bar incredible views and good drinksnnMy rec stay here if you are alone on business easy in and out and tranquil setting If you want a lavish vegas experience the WynnEncore are still the hotel to beat in my view