text: The service here is a COMPLETE disaster from our waitress to the management to the kitchen nnFYI Our waitress tonight was Jackie nnMy fiancue and I came here for a simple date night dinner The first disappointment was that this place does not serve beer on tap nnWe then ordered two Micro Burgers and an order of Parmesan fries to share The fries came out first about minutes before our burgers Do not know if it was the loud atmosphere or the language barrier but our waitress got our burger orders wrong She brought us each a burger with grilled mushrooms and heavy cheese Once we grabbed her attention we let her know that these were not the burgers we ordered maybe someone elses After much back forth she finally understood our problem apologized and offered to have the cook scrape off mushrooms and put goat cheese on them She explained that this would be much faster than waiting for a fresh Micro Burger Uh no Who even offers that WTFnnAnd then She returned with the same burgers just with the mushrooms scraped off Really OMGso angry nnWe politely told her these were again NOT what we ordered and did not just want the mushrooms scraped off We wanted MICRO burgers which came with goat cheese avocado and marinated tomatoes She actually said that goat cheese and pointed to the melted cheddar cheese on the burgers OMG really Now she is just lazy and thinks we are stupid and trying to push the current burgers off on us anyways WOW Completely unacceptable nnWe knew at this point that we were going to be here awhile waiting for the kitchen to do it right In the meantime our fries got cold so we ordered another basket as a fresh replacement nnShe came back a third time with the correct burgers Why the hell this took so long is beyond me New fries were served as well We ate our dinner an hour later than we planned The fries here were limp and greasy the burgersafter all that messwere just ok nnWe got our check and just wanted to pay and get out The service was beyond horrible and our waitress knew it The manager knew it But the attitude here was a big fat OH WELL WE DO NOT CARE There was never an offer to comp any of this disaster we were actually charged for two burgers and two fries I paid for it but I was pretty disgusted nnSo That being said we will not be back We are locals and we love a lot about the M Resort but there is no way in hell I will be back at this burger hole I will also think twice before driving out there for the wine bar the day spa or the buffet as well Which sucks Service is everything nnWe will also make sure friends and family are aware of the poor treatment we received It was just plain wrong No sense of customer service here whatsoever Big fat FAIL