text: This writing does not specify that the Walmart in question is the one on Serene Avenue but just that it is the closest to our neighborhood Unsure how you can write a review about orders through Walmart online We were dissatisfied with how Walmart has handled our recent purchase of a product that was delivered to us damaged to begin with and their refusal understanding their policy to reimburse us for the deliveryshipping cost We did not order the product online with the understanding that we will be delivered a damaged product We asked for a replacement and was told that nothing was available online and they would credit our account less the shipping cost of over I do not understand why we as consumers should eat this cost when they delivered us a damaged product We did not even have the opportunity to dislike the product other than it being damaged I would have understood if I disliked the product after seeing it whole and being liable for the shipping costs Might I suggest to consumers to be aware of ordering large items online and having it delivered damaged You can replace it or return it for your credit less shipping cost