text: This is the WORST place I have ever stayed in Vegas nnFirst of all the reservation agent who assisted me would have told me that they were doing construction on the Hotel BEFORE I booked the room Because had I known this up front I would have NEVER booked this hotel They are SO money hungry it is just unbelievable Who takes the cost of a room off of your card right away as a deposit before you even checkinwho does that really nnWhen I checked in I was told about the construction and given a flyer with the details and I was pissed that was the reason why I had to get away because I am having renovation on my home I immediately started looking for another hotel for the next night because I could not tolerate the jack hammering and all the debris coming through the vents nnI have allergies but this dust that was filtrating throughout the hotel and my room was just entirely too much my eyes and nose just started running like I was a fiveyearold When I complained all the front desk clerk said was that oh someone else has been complaining about this too So in my mind if it was me I would have done something to accommodate the guest nooooonot El Cheapo Grand Vacay Suites all they said was sorry and if you find another hotel let us know This is a HILTON and they should have been more accommodating I will NEVER stay this hotel again in my life nnThe lumpy beds need to be tossed out of the window It is a disgrace how lumpy the mattress was and how the sofa when you sat on it it sinkedsheeseennFor this Hotel to have such a Grand name it does NOT live up to I was extremely disappointed and I felt as if I should have been accommodated or refunded because this is totally unacceptablennLastly they charged my credit card three times so today I spent a great portion of it getting my account credited for the proper amount nnAll this drama for TWO DAYS stay just NOT worth itnnIm glad I was able to get a room at the Stratosphere so that I could have one night of peaceful restsheeseee