text: So now I know my worth to Ace nnI have always used this store as a super convenient Hardware storeNEVER AGAIN I was returning air condition filters for a different size Simple right WRONG This exchange was not in their policy so they could not do it Sometimes a business manager needs to look past a store policy to retain a great client The filters probably cost them bucks compared to the hundreds of dollars that I have spent and the hundreds that I would have spent in the future I am glad to know that your appreciation of local clients is not worth bucks ACE I am disappointed in you