text: This is a painful review for me to write because I truly love the idea of iPic And the theater itself is gloriously wonderful So is the food But the hangup for me here is the absolute terrible service And on a premium theater experience that encourages you to sit back and relax while you pay a seat to have a waiter bring you drinks and food they have some of the worst wait staff nn It takes forever for your waiter to greet you and ask you want you want to drink At first I thought this was atypical but I have seen three movies in the past two months and each time I worried if anyone was even going to come by nn They took our order but each of the three times forgot something They did not charge us but for example I asked for Reeses Pieces to be brought out after dinner Which they say they will time for you Never saw them Server also never came back to even check on us nn Hard to get popcorn and drink refills It feels like after they deliver your food they disappear Twice I needed a drink refill and could not get one The other time he came super late and then took forever to bring it back Ugh nnSo all in all I would recommend iPic for the seats but do not expect good service I will go back because the seats are so comfy and it still beats Harkins Just really dissapointed that for the price and the image they market themselves as they are really falling short