text: How did I go from giving Living Spaces stars to star Well let me tell you what happened to mennThis review is based not on this specific Living Spaces location but it is based on the scheduling department for when your order is ready When I went to the actual store in person I was very happy with their customer service and workers We went on the computer they verified my order was right we looked at the schedule and together we picked a date all of my stuff would get shipped to me I work many many hours a week and have very few days off in a month if I even have a day off in a month I picked the date weeks out in advanced and let my work know that under no circumstances could I work because I was having my furniture delivered that dayor so I thoughtnnCome wednesday afternoon I get a call telling me my order is ready and they would like to schedule a date for delivery Schedule a date for delivery Why whatever could they mean when I had a date set in advance for I let them know the date and they inform me that date is not possible That although their website says it can do next day or overnight delivery the soonest I would be able to get my stuff would be But wait they made a mistake again they realized it is a holiday and actually my furniture cannot be delievered until I think okay let me see what in my life I can rearrange while I am at work of course I tell the scheduler I need to contact a family member and see if that personc an please sit at my house and wait for the furniture to arrive and request that the scheduler please call me back as I did not have my order information with me at work when they called She stated she would I verified again please call in minutes exactly I will be waiting at the phone She promises up and down she will call back but never calls againnnNow I am heated I call myself and speak with a different scheduler now Hi I would like to set up my order for delivery ya know the girl who dropped at your store yeah me Second scheduler a man this time tries to set me up for I tell him I would LOVE it if he could book me for that day but it was my understanding there was supposedly no way humanly possible they could ship it to me by then He checks his schedule you are correct Ms we cannot get your items to you until monday I say okay please schedule it that day He asked if I wanted am to pm or pm to pm I tell him pm pm and he let us me know someone will call me the night before to narrow the time frame to a hour windownnI think great I have arranged my life and my mothers life so that she can go to my house and wait for my furniture if I cannot make it out of my meetings in time to be there and I beg my boss to please provide me half day at work for this special circumstance because I am tired of sitting on the floor in my giant empty house My boss agrees and I think it is all settled But it get better because it is not even literally seconds after I hang up when I get a voicemail message telling me they actually cannot bring my furniture monday but they have decided to move it to nnMoved my appointment What After I just got done on the phone telling you I am a psycho workaholic with barely enough time to sleep let alone sit around a house for wasted hrs waiting for furniture And you have taken it upon yourself to move it to ampm as well even better sarcasmnnI call them back now speaking with a different scheduler again and tellt hem I specifically said I could not make it that day What happened to my monday appt Scheduler tells me that it is too short notice and it has to be pushed further out how about wednesday I tell her no I have important meetings all day I cannot just drop my life whenever THEY want me to and let her know I will call back So I do call back today to arrange it with PLENTY of time for and they tell me I am all setor so you would think would not you I ask is it a morning time frame or afternoon time frame Scheduler does not know what I mean so I let him know everyone else I have talked to has always given me the options of morning or afternoon I would like to arrange am to pm But Scheduler tells me that is not even an option and that they have all been instructed not to provide time framesnnI explain to him the headache they have put me through trying to get ahold of my own furniture that I paid for already a month ago and I just want my stuff now quit holding it hostage But scheduler tells me cannot you just pick a day you have the whole day off Well yeah but that is not for weeks so now I have to request another special day off of work so I can sit at home all day long waiting for them to show I give up and give in book it and scheduler hangs up briskly What an hole