text: For years I had wanted to try this chain but never wanted to wait After finally going I really do not understand why the big fuss The food is decent sure But after waiting minutes for a table to be told anything signature like deep dish pies lasagna etc are an additional minute wait after ordering it can be frustrating to say the least We were not able to decide on a pie for the two of us so he got some lasagna that was way too meaty and I opted for a thin crust pizza nnI like the ball of dough they give to the kids to keep them busy but of course with the wait for the food this is a necessity and not a luxury nnThe service itself is top notch I have no qualms about that part of the meal Attentive and helpful from the wait staff to management In fact we filled out the the comment card expressing our disappointment and barely made it out the door before the manager caught up with us and wanted to discuss our meal He gave us a gift card because he wanted us to try it a second time We later used the gift card for togo orders Had a couple salads one was the beefstro which still did not really impress nnWill I ever try again Sure but as a couple or with another couple with the expectation that dinner will last a minimum of two hours However will this be a regular destination Probably not