text: The only reason I booked a room there was for a convention at Planet Hollywood I was disappointed in the resort First the parking is truly a minute walk and if you rie a motorcycle it is not like you can use valet parking and you will walk quite a distance with your bags Before I booked a room there I specifically asked about parking for my bike and was told there will be plenty of parking but when I got there I had to maneuver an lb motorcycle thru bicycles and scooters that were parked every which way nAfter my hike to the reservation desk the cashier informed me I cold not opt out to pay cash at the end of my stay my CC would have the amount placed on hold and in essence holds the amount of money basically at ransome I have been at other hotels that did not have to do that and were glad to have my CC info but did not hold funds on my CC nWe found our way to the elevators and found Brittney Spears plastered everywhere The decor felt dated and there was not the clean feeling one would expect nWhen I opened the door the room reeked of cigarette smoke Then I found an ashtray so I called the front desk Turns out that the cashiers just put us in a smoking room with gout ever asking if we smoke And he figured we would want to stay in the room for four daysdid not ask us if we smoked Well I guess that was MY fault since I had on a motorcycle jacket he profiled all bikers as smokers They should ask each person if they would like a smoking or non smoking room nSo now the room does not really feel clean The room was sufficient and the decor was s The bathroom was large and had a large soaking tub and separate shower and so that was nicenMy first morning there I placed the hotel Do not disturb sign in place They came in anyways The next night I wanted the room cleanthey did not come clean the room and then I found a weird matt stain on the bathroom floor So do they wash the marble floors between guestsnDown in the mezzanine I had a drink with my lunch and the glass was cracked apx inches of it I think they were so fast to set the tables they did not carenotice such a large crack nSo let us try the Miracle mile mallall very nice Things of all price points BUT be careful three of the stores there ring up the price by rounding UP Yes Ocean one charged our friend for a bill that was first shown as but the waiter rang it and rounded up When this was brought to his attention he said they always do that Its just the way it is done After my friend made a fuss the waiter all of somethingtook the bill back dug in his apron pocket and gave my friend the differenceDo you think THAT problem will ever be resolved NO so YOU will be the next over charged personnNext stop Popcornsame thing one price listed for pop corn but then the over charge and do not have an answer as to why Ver nice to us but did not change the price until after the manager was called inseems that is STANDARD practice therenIn the end when I checked out and when I was asked if my stay was ok I told them all that happenedright down to the bathroom floor not being washed The young girl said she was sorry but my bill was never adjusted I told her I will never stay there again You pay a price and have a certain expectation and it just is not met period nMy convention was good but I will not go back there again