text: This will be a long one so here is the short versionnn Making an appointment will not actually get you an appointmentn Watch out for the staff skipping you with other customersn Do not ever go here if you are in any hurry nnnIve been in here with my wife several times for pedicures On previous trips it was a decent experience other than waiting past appointment times and realizing they do not really have a system for serving people in any given order Not being in a hurry definitely help nnToday my wife called ahead for an appointment and got us two appointments for pm We had an hour before we had to leave so this allowed just enough time to finish according to the staff Upon our arrival the place was full with just two open seats but of course not enough employees to service that many customersnnWe waited minutes for my wife to be waited on followed by me being skipped twice When an employee finally came over and started the treatment it had been a minute wait The employee began to trim my nails and in In the middle of one she stopped to clean another work station this after we told the front desk person that we were in a hurry because they were behind and after being skipped They halfheartedly apologized and I told them I had to just skip the whole thing as not to be late They still wanted to try and rush the process nnThis seems like a place that stays busy so they have no concern if they give out very bad service on occasion