text: Ugh I give up on this place I keep going back to give it another try but what a waste If you are looking for sugarlaced drinks with long waits and excessively friendly California surfer staff this is your place If you just want coffee in a hurry do not bother They actually do not sell regular coffee just americanos they pass as coffee I like good customer service like anyone else but I do not have time at am to chat about how my clothes match my car what I am doing that day where I work how good my car smells how great the weather is and where I am going for the weekend when there are cars behind me and I have waited for in the drive thru already for minutes I sat this morning in line and watched as it backed up to Camelback as they petted the ladies dog sticking out of the window in front of me sharing treats jabbering This happens all of the time They need to learn how to weigh good service with speediness for the morning commute The chai tea latte frozen has no chai flavor just frozen milk I threw it out and I never throw things out They have not mastered a non fat drink like Starbucks The Pumpkin Pie Breve they sold me on one morning should be outlawed tasted like warm half and half with a dash of cinnamon and they asked me if I wanted cinnamon yet was so excited when I asked for it because it really makes it super yummy It went in the trash as well