text: I honestly wish I could give zero stars I went there to return a necklace that was an XMAS gift I knew I should have just gone to the location at the bellagio but my husband wanted to go in bc we were at Caesars We were greeted once we entered the store I told the guy working that I just wanted a refund on the purchase I had read the return policy on the receipt several times before going to the store He told me that since my husband paid cash that they were going to take my info and Mail the refund I told him no that is not all the receipt says He got rude with me and insisted that that is all the receipt says I told him to read it again and sure enough it says that they can refund the money but must have store approval So I told him to get it approved He then told us well I am not sure if we have taken any cash in today He left us waiting for mins to go find out When he came back he informed us that they did not have any cash I called bullshit on that He left us standing there for another mins Saying that the manager was calling other stores to find out if they had the cash In that mins of us standing there several employees tried to get me to go stand at the back of the store I told them no That I was not moving nnI got tired of waiting I had my husband call the location at the bellagio He got thru in less than mins Right as he got off the phone then a manager came up to me saying they had the money for the refund I told her it is funny now you have the money for the refund after jerking us around for mins nnI wish I would have gotten the guys name who was trying to help us He was so incredibly rude And spent the rest of the time talking to another guy working behind the counter playing on his iPad I have never had a such crappy customer service and had someone treat us so badly inside a store