text: Ordered multiple pieces of custom furniture and spent over with La Casona The quality of the custom furniture is quite good but the customer service was extremely poor There were multiple delays in delivery and a week window quickly grew to over months The furniture was also delivered incorrect twice and the staff blamed a previous manager I correctly pointed out that the previous managers notes on my invoice were extremely clear and not only did they obviously not pay enough attention but that they seemed to ignore all of my instructions over the phone as wellnnAfter all of the inconvenience and delay I was offered off my next furniture order That is pretty unimpressive as far as I am concerned I expect much more than such a paltry and unconcerned response to the multiple mistakes madennThe only reason my response was stars was because the quality of the furniture that is outsourced to Mexico is really pretty good I wish I could just do business with their Mexican carpenter