text: Thanks for closing your offices on Saturday September st and not informing your patients that had appointments Yes we waited outside of the office for minutes waiting No note on the door to inform patients that had been scheduled that the office would be closed no phone call informing any of us Thanks for leaving us stranded Not a good first impression for sure considering this was my first weighin Its going to take a lot from this point forward to earn my trust And to the bimbo who answered the phone thanks for your concern NOT She could have cared less that several patients got stranded But then this goes along with other bad reviews I have read from this particular office the staff does not care point blank The program may work but the staff is uncaring and rude at this particular officennUPDATE I called the office on Tuesday morning to complain about this issue The bimbo who answered the phone I will be nice and not mention her name here but she was the most unpleasant uncaring person I have run in to in Las Vegas She said oh well we closed the office at the last minute because it was a holiday REALLY Saturday was not a holiday you idiot Monday was And further more she insisted someone had called me on Friday to tell me the office would be closed REALLY Funny I never got a call on my home or cell phone she still insisted they called Funny looking at both phones and not one call from the clinic So when I said to her how dumb do you think I am Had I received a call why would I have showed up for my appointment on Saturday oh and how about the other people that were waiting for their appointment as well IF someone decided to close the office was it too much trouble to maybe place a note on the door stating the office is closed on this particular date just in case maybe you did call some patients and maybe they did not get a message etc IF I had received a call stating the office was going to be closed why would I be calling and angry because I was not able to have the appointment that was scheduled for me Her response Oh well we were closed and we did call you That Is it no sorry no nothing Then she got the angry well when do you want to come in How about you politely ask the paying customer when can I reschedule your appointment I am really sorry for the miscommunication Something ANYTHING other than sorry about your bad luck we were closed YOUR JOB IS CUSTOMER SERVICE HOW ABOUT BEING FRIENDLY AND OWNING UP TO YOUR OR SOMEONE IN THE OFFICES SCREW UP Do not get mad at me because I am angry ITS YOUR FAULT I am angry We shall see how my weigh in goes Another update may be forthcoming