text: We have been using this company for years and have their systems installed and serviced in three properties Over the past year I am sad to say that the level of service and professionalism has completely deteriorated One of my RO filters was installed incorrectly which caused carbon chunks to infect my drinking water The filthy mess of a repair person showed up and proceeded to not only try to charge us for a service call that was due to their error in the first place he was unprofessional to the point of being abusive Furthermore he caused additional problems to the system When I complained to the owner of this sad organization we were abused even further and told to take our business elsewhere He went on to say that he had never had a complaint about this representative FALSE I have talked to of my neighbors who informed me that they too have stopped using this company because of the same service provider Do yourself a BIG favor and stay far away from this company