text: I just recieved HORRIBLE customer service at this store I went to purchase a Netbook for school My husband gave me his card and took mine because his account had the money in it I was able to swipe the card and push credit before I was ever asked for ID then was told if I had the pin number to that card I would be able to use it but since I did not I could not To me that is suggesting credit card fraud without implicating themselves I left I went home and placed the order online put it in my name and set it for in store pick up Because the store was closing in minutes I hauled butt out of the house and left my ID but had the printed reciept with my homework on the back I recycle I also had the card used for purchase a debit card with my name my android phone with the bestbuy emails confirming my order my checking account reciept and many other ways to prove I am who I am Not to mention the sales associates who had helped me minutes before I seriously doubt at pm someone is going to know I placed that order come to my house and steel the reciept and go to best buy all in a timespan of minutes but whatever I also told them they could look up my best buy reward zone account and I would verrify every product purchased and what store they were purchased at This was not happening I got a little irateI had been at this for hours been to different locations and now was being told that after I spent hundreds of dollars with them I could not have my item Before I ever got rude just a little loud I was told that my behavior would not be tollerated I said this is why I hate best buy no customer service He told me he could easily cancel my order and I could spend my money somewhere else REALLY REALLY They then called mall security and the cops That is when I started cussing So this is how they treat the people who keep their business alive Circut City did not do too wellany business can fail Best Buy has never honored our warenties have never been nice after we spent money with them until we were ready to spend more geek squad messed up my desk top so bad that even the CIS and Electronics professors at my college could not fix it after geeksquad tried to charge me to fix their mistakethis was the LAST straw I am completely done