text: So after all is said and done I would have to say use this company cautiously I did most of the dealing with them as my husband works a graveyard shift Both David and Michael are very condesending when they speak to you I started to feel as though it was because I was a female It was so bad I had to have my Uncle on hand during the meeting to turn over the pool because I did not want any troubleand let me tell you it made a huge difference I have had to call them once since completion of the pool because my timer broke and spoke to Michael who again initially was very condescending as if I had no idea what I was talking about after explaining that my pool guy who was not an year old boy yes I had to actually explain this to him also looked at the timer and said it was broken he then promplty sent someone to repair itso that was nice I may have purchased a lowend pool compared to what some people will put into their yards but it was still a lot of money and you expect a higher level of service for big purchasesplain and simple The pool itself we are very happy with so far