text: We had a long day of driving Needed a place to shower and sleep We found a room at Palms Place When booking we were quoted When we checked in the total was with resort fees Then they hit you with a deposit Whatever we needed a place to sleepnnWe got up to the room It was a very nice room with the works It was very modern complete with mini bar fridge dishes even a dishwasher We were impressed right up until we tried to take a shower There was no hot water I called and asked about the water They stated they were aware of it and were working on it I figured it would get resolved Obviously they put me into a room that they knew had no water We woke up at still no water I called again They said that we could use the spa to get readynnWe explained that we had two small children and that would not work They called us back minutes later and said they had another room but it would have to be cleaned first An hour later we had the keys to another room floors below usnnWe move all of our stuff to the new room We open the door only to find the room reeks of weed This might be nice if your there to party but we needed showers We go to get a shower no towels minutes later we get the towels but the weed smell is still overwhelming We bathe one kid and decide to leavennI go down to check out and explained the situation to the manager There solution was to comp half of the rack rate It cost we bucks in the end with no shower After looking on yelp I found that bucks is actually there special ratennThanks for nothing The hotel looks like it could have potential but it is certainly miss managed After reading other reviews I guess others were given new rooms that night but not us We sure would have liked to try the large jacuzzi tub and big shower Too bad for us Do not waste your time or money There are plenty of other places to stay in VegasnnWhile I was writing this review my wife spent minutes on the phone with the duty manager He did offer his apologies and took the charge off Thank you Jeremy for making it right Added another star