text: If I could give zero stars I would First off I drove in on a Sunday to get the VIP wash no wait time I thought score That was until I saw my car I opened the trunk and back seat of my car and it had not been vacuumed Then I started to look closer and there was still bird shit on my car Wth so I asked the kid do you think this looks acceptable he said no and said they did not know where the trunk button was on my car Really I said you did have the key fob too so I said take it back and redo the wash vacuum it out please After waiting I went back out to find my car sitting not re washed like I had asked the kids said it was not worth his time I was fuming at this point asked another employee to get the manager Now there was a huge wait I was there for a total of hr they had to re wash car times and it still was just ok but to add insult the punk kid who gave me attitude stole my lug set out of trunk When you got Hm I had realized this I called and was told they did not have it big shock I asked for manager to get on phone he said he would call me back and look for it an hour went by no call So I drove back down there and had to have manager get kid who washed my car so I confronted him and called him out on him stealing this from my car because he was pissed he had to re wash my car times After some back and forth and lots of employees customers wondering what the heck was going on the kid admitted to taking it out of car but not knowing where it had gone I said whatever it needs to be replaced the manger was nice and wrote up a incident report and assured me that I would be reimbursed for the missing item so I was ok with that about an hr later I get a call saying they had all of a sudden found my set so I was able to drive back pick it up I was not offered a refund but was given two free car washes really no thanks I will not return here if they paid me to due to the lack of respect and and crappy car wash save yourself a huge headache and stay away The VIP car wash will cost you plus a lug set being tossed in trash by a punk employee being so blatantly disrespectful a huge headache and lots of wasted time cost of gas to go back to retrieve stolen items