text: UghI knew it I have been avoiding this place like the plague but I finally caved in and went with a friend who loves it and swears it is awesome I do not know where else she goes but man those places must be similar to hell nnWe started off in Sushi Roku just for a drink Drinks were good your average Cosmo nothing spectacular but nothing bad Staff was pleasant the girl behind the bar actually acknowledged our existence and chatted with us something unusual in this area Next it was over to Shade Lounge the lounge by the pool nnDisaster When we first got there it was pretty packed we did not have any problem getting in but then again we are three year old girls dressed to the nines The cocktail waitress was great chatty recommended some great drinks I cannot remember what they were but the one I had was Grey Goose Orange and raspberriestasty We took a seat at a table that had a reserved sign on it but the girl said it was fine the people were not arriving until later and she would let us know if we needed to move Perfect we were waiting for our group to arrive because we already had a table reserved elsewhere Things were going great up until what happened next nnOut of nowhere this big monkey in a suit comes up to us and demands that we move immediately That is all and well buddy but I want my credit card back before I just get up and walk away The guy continues to tell us we have to move immediately because the group that has reserved the table is waitingand waiting they were right behind him all girls What happened to giving us some warning Talk about making your guests uncomfortable We basically told him we were not going anywhere until he brought us our check and card Fine he says I will be right back Great minus the girls totally glaring at us eh awkward So he comes back he cannot find our waitress and says I have another table for you come with me I am comping your drinks So we decide this will suffice and we go sit at another tableright next to the one we are already at Um call me crazy but why could not he just seat the other group here Whatever we say free drinks and a table we are fine nnNo we are not Our cocktail waitress comes over with the check for three drinks This would be fine and expected at this place except for the fact that Monkey in a Suit was supposed to comp our drinks Not waitresses fault Monkeys fault for not relaying the message So we explain the situation and we ask for the manager Mr Manager in a suit who thinks he is the shit because he manages the bar at the W comes over We retell the events of the evening and the guy literally has the balls to say this to me in his snotty little voice Well what do you want me to do about it I already comped your drinks Up until this point I was not really that pissed I was just annoyed and wanted to bring it to his attention What this jack ass does not realize is that I work for the only resort in Scottsdale that has managed to earn and maintain for more than years consecutively five diamond and five star status there are only three resorts in the world that have accomplished this I am pissed now How dare you have the audacity to talk to a guest like this The proper response would have been to apologize and ask if there is anything else he may do to make our experience enjoyable I would have been fine I then asked him what his name was and who his supervisor was He gave me his first name Dominic and refused to tell me who his supervisor was he said he was the supervisor At this point I said Bring me the credit card do not even think of charging anything to it and you will be hearing from me this is completely unacceptable nnI immediately went downstairs to the front desk and spoke with Melvin who was the most accommodating and friendly person I met in that hotel Props to Melvin I told him I was hoping to plan an event for the holidays and asked if he could get me some contact informationsneaky I know but I wanted to make sure I got accurate info He proceeded to give me all of the information I needed nnNeedless to say I will not be returning to this place ever again and I will not be recommending it to anyone In fact I will be telling people exactly what I just wrote here In addition to the typical want tobe millionaires and the cougars and bimbos that flock to Old Town and the pretentious attitude that is all too common in these subpar establishments this experience pretty much ruined our night We did not even stay for our table that our friends had reserved We headed over to Kazmierz for some wine and great jazz