text: I am an Enterprise Plus memberand typically I love renting from them However this experience was much less than goodnnI rented from the Las Vegas airport location The counter staff downstairs was exceptional Thank YounnIt was when I went upstairs the treatment was not good The person placing me into a vehicle was rude and short with my simple questions And acted miffed that she needed to assist mecrazyit was not even busynnShe then put me in a car that has been smoked heavily in and also had a very sharp distinct odor of pot Everyone who rode in the car inquired about it Not a teetotaler here but wow Enterpriseembarrassing nnThe individual checking the car out was unapproachable but when I called it to the attention of the final checkout guardhe just was nonchalant and offered a simple discount then noted itnnI guess that is ok But no offer for a different vehicleand do not they charge you like if you smoke in the car Maybe the fine should be given to Enterprise when they pass the car off to younnOverall it was embarrassing and annoying And the customer service of the vehicle placement person was unacceptable nnDont typically but going to begin researching my car rental options For those that brave Enterprise do not get pulled overthe smell of pot might get you a nice convenient vehicle search