text: I made an order and it never shipped I sent an email asking what the deal was and was told it was listed as an internal order and was not even going to be shipped at all so it was processed incorrectly from the very beginning This could have been a simple forgivable mistake so I politely explained to the customer service person that I would like it to be shipped as soon as possible since we were already a week behind He said they would put a rush on the order and that it would ship the next day This was a Thursday The next Monday rolled around and he told me that he forgot that the warehouse was closed on the weekend which is completely irrelevant because the order should have been shipped the next day which was a Friday not a weekend day in America but I do not know Canadian calendar rules It is now Thursday and the order STILL has not shipped This is the worst customer service I have ever seen from a company and I really have no idea how they are still in business nnTo echo a few other reviews they did not waste time processing my payment but at the rate we are going right now I may never get my order