text: I have eaten at this Yard House times now because of the location I really love their Surf and Turf burger It does get very busy and I am not a fan of restaurants who crank the music up so loud you have trouble hearing the person across the table from you That said service is always top notch and they have been accomodating because I need a slight modification to the meal However last night my burger arrived with the cheese I specifically requested be left off cannot do dairy I flagged our waitress Lindsay down and she was very apologetic and said she would have it redone She stopped by to let me know it was in the works The general manager James also stopped by to apologize and ensure me that it was being taken care of Although I was disappointed about another wait I was very happy with how they were responding The burger finally arrived it was perfect Lindsay stopped by to make sure I was happy and then James came by to make sure it was done right and then told me since I had to wait so long he would comp my meal I would have been happy to pay for it just based on their great service I felt that this was above and beyond what they needed to do but was very appreciative Thank you James and Lindsay for making my day