text: Rented a car here for the day which I prereserved nnI got there on time and the person working the desk was busy with another customer There was another employee doing something behind a window who saw me come in but never once glanced up after that to acknowledge me or let me know that she could not help mennWhen It was my turn I declined the extra coverage that they always try to sell as I am wellinsured and I was first asked for my insurance card This has NEVER happened to me and I travel several times a month and rent cars all over including from other Enterprise locations When I could not produce it I was actually asked for the number of my agent which I have in my phone and she tried to call them to verify it They did not answer and luckily I was allowed to rent the car after being warned once again that I would be responsible for whatever happens to it nnWhen she went to get the car it obviously was not ready as I had to wait on the street while they cleaned it etc I had this thing reserved AND farted around forever with aforementioned insurance debacle so you would think they would have at least been getting the thing readynnHad to rent another car the next day but went though AVIS even though they were more expensive Had no issues and did not have to deal with all the insurance BS