text: Let me start with a clarification there are three management companies that service the MGM Signature Suites If you book via the MGM itself I think you will be finebut what ever you do do not book a unit managed by BlueChip Vegas We arrived late on Nov th dropped our luggage and went out Returned late and crashed All night I tossed and turned annoyed by the rock hardness of the bed and the musty odor in the room Every time I fell asleep the pain in my hip from the bed would wake me Finally at dawn I piled pillows on top of the quilt and slept on them In the morning I tossed back the covers not only was the side I had been sleeping on a literal hollow the sheets were STAINED and torn It looked like someone had been killed in that bed The carpet was filthy stained and smelly The entire room smelled of mold or mildew nnIt was a huge hassle to contact BlueChip Vegas to get relocated into a better room as the MGM staff was unable to assist us There is no way to contact BlueChip other than by phone I am waiting to hear back from them before I file a complaint with AmEX