text: All is well as long as your pet is healthy and you limit your contacts with them only to regular visits for such things as vaccines and the sorts The moment your pet will actually need them you can forget about it they will not help will not try Very bad experience with them they would not see our cat when she started limping one morning we had to find another veterinarian to see her on short notice The doctor there is quite snouty would not shy from talking down to you I am actually an MD she would talk to me as if I was retarded just because I have an accent Would also push their preferred brands of whatever product for half of the length of time allotted to your pets consult to the point of making you think you are watching a telemarketer talk Do not limit yourself to them even if you live in Shadyside and they seem the closest option there are plenty of other vet places in the city that at least make you feel like they care and are not there just for your money By the way Thank you so much Cat clinic and Hospital on Liberty Avenue for your help when we needed it