text: Absolutely the WORST hotel experience I have had Valet was a joke and then they charged me a night checkin had to find a room for me is not that the point of a reservation The lady on the phone who made my reservation told me they would have something special in the room for my pregnant wife who we were staying there for her birthday haha Ya they did not even have a specific room reserved for me that did not happen either I was told I was getting a premium room and I definately paid a premium Heavenly tub the shower tub combo I have in the guest bathroom in my house Stay at the Hilton same price room is a room suite with a huge tub Whole room was equivelant to about a motel with shabby furniture and no fridge again this is a premium room When I called the front desk to voice my concerns I was told this is what I booked and unless I wanted to upgrade to a presidential suite I was stuck with what I got ah nope you fooled me once not again Thank you Westin for ruining my wifes birthday present I will go back to staying at the Hilton the times a year I come to Lake Las Vegas