text: Ruined our Valentine plans We made reservations which we brought with us for pm When we arrived a long line and chaotic waiting area greeted us After waiting minutes to check in we were greeted by a rude front desk person who let us know it would be minutes or more past our reservation till seating but to wait in the lounge which was now standing room only After watching several arguments between patrons and the front desk and being told there was no general manager available we left Thank you Ruths Chris for ruining our plans