text: This review is more about the Tiffany Company but this store just happened to be the messenger I am about to shootnnI like this store a lotit is two stories the top one containing watches and accessories and the bottom featuring everything sparkly The sales associates are relatively friendly some are very friendly most act uninterested but will talk to you if you approach them the doormen are always friendly and well it is TiffanynnOver the last three years since I started my first real job I have purchased three sterling silver pieces the first of which was one of the charm bracelet necklaces with a heart pendant from the flagship Tiffany in New York The later two were gifts for my mom Today we brought in all three pieces for a long overdue cleaningnnThe bill Wait there is a bill per item FOR A CLEANING Yes not only are you going to pay several hundred dollars for a piece of Tiffany jewelry but they are more than happy to charge you more to dip it in their special Tiffany cleaning solution I imagine it is colored Tiffany blue and make you wait three hours We decided to clean ours at homennOne of my girlfriends brought her engagement ring for a cleaning and had it done within minutes for free Tiffany only offers complimentary cleaning for gold and platinum pieces their very popular sterling silver pieces are apparently inferior which is how you are going to feel if you bring yours into the storennAs a student of hospitality I judge all businesses on customer service Despite its reputation Tiffany fails when it comes to treating customers well As a college student working parttime I do not have a lot of money to spend here but even if I do in the future Tiffany will have already lost my business nnNote You may have seen this review before I accidentally posted it on the Bellagio stores page but meant to put it on the Forum Shop stores page