text: THIS SUCKSnnWe are in Vegas for our th anniversary decided for a quick get away So we chose the Stratosphere Grand SuitennThe room was terrible the staff except the bell staff were terrible When we arrived we had to pay to check in early per night to look at the ghettos of Las Vegas nnWhen we got to the room there was trash on the floor outside our door we told the cleaning lady she picked up the big pieces but left the restnnThat being said the worst was yet to come We went to bed and all you could here was the elevator going up and down and up and down and up and down So there was no way we could sleep there We called the front desk and complained I asked the woman who took the call why this was not on the website that all the grand suites abut the elevator She said if she had built the website she would have said thatnnThis tells me that this is an ongoing problem with complaints nnSo their solution was a much smaller room and did not refund the extra monies we spentnnVery disappointed with the hotel We suspect a change in ownershipnnDAY nit is and our room is still not cleaned even though we put out the sign to service the room since am