text: I was not impressed with my visit this time to this location Suprisingly it was by someone who is a shift manager who was working the window How can you take my order over the speaker and still have a conversation with another employee It took her several tries to get my order right Then when I get to the window she does not even say hi or tell me my total just puts her hand out for payment As I gave her my card I asked her to please give me jelly and extra syrup and butter All she did was smile when I said thank you Took them a good minutes to get my stuff as she was a way from window by the inside counters talking to employees When she finally gave me my order I reasked that I got the jelly and syrup and she goes to reach to get some and then says OH its in the bag nNow I ordered Big Breakfast with Hotcakes and Bacon two sausage and egg mcmuffins hashbrown and a coke When I got home I got everything BUT the HASH Browns I was to get two of them one with the Big Breakfast and the extra one I ordered UGGG it was on my receipt the name on the receipt stated KS So not right especially by someone in Management