text: Like many other of the reviews for Nellis Cab Company I received a taxi ride from a dishonest taxi cab driver just trying to make a buck He took me on the long route despite my request to take the shortest possible legally they have to as well and literally doubled the rate of the charge versus taking local roads Because I was unfamiliar with the area the taxi driver took advantage of this situation I wrote a letter to the General Manager of the taxi company and was extremely please with their customer service that made up for the poor service received from one of their employees Cora Nalog Human Resources kindly responded to my concerns within weeks and issued me a credit and apologized on behalf of one of their employees misbehavior Even though the taxi driver was disappointing the management was sincere in their apologies and timely responded to my concerns Because of Cora I will still use their service next time I am in Las Vegas