text: The GM of this hotel contacted me after i mailed in the comment card regarding the disappointing experience He was very nice to invite us back to the hotel for a night on the house nnHowever when we were ready to make the reservation paying nights free nights for my bday celebration i was told the dates we want are around big electronics show CES nights nonrefundable minimum stay is required and the rate is around nightnnCome on this hotel is crazyThe dates we want is days before the show while all their competitor hotels are doing sales or at least normal rate Also no one requires any min stay or non refundable crapI have no idea where they get the guts to do thisnnThere were some businesses invited us back in the past after our terrible experience they usually did a wonderful job to win us back But Mandarin Oriental Las Vegas disappointed me AGAIN they simply do not mean to improve their customer servicennThanks but no thanks Mandarin Orientali will never stay in any of your hotels although i heard your group has many nice hotels in Asia