text: I see a theme here They completely mess up then send someone ELSE back to fix the problem I was told that I would receive a call before the techs arrival I did not When the tech finally arrived late I asked him to wait minutes while I finished a phone call The Tech was aggressive refused to wait After I agreed to open the garage door the tech insisted that I move the vehicle there in I said that I would About a minute later the Tech knocked loudly on my inner garage door As I answered the Tech became belligerent angry when I informed him that I needed more minutes on the phone The Tech very rudely informed me that my request for a few minutes was unacceptable I asked the Tech to leave The tech approached me I began to shut the garage door he stopped turned around began to pick up his tools stating that I would still be billed I told the Tech that there was no way that I would pay for this He left Good thing I did not have to shoot him My experience on the phone with them was not so great either RUN AWAY FROM THIS COMPANY even if the owners or have some good employees the fact that they would hire such a person speaks volumes I plan to take my complaint to the BBB etc And will consider Police involvement