text: Ever since this theatre changed from Rave to AMC it has gone downhill Today I had a question concerning tickets I would purchased online and I called the theatre TIMES with no answer finally I called town squares concierge booth and the phone rep told me that this is a common complaint and that they just do not answer their phones She offered to go up to the theatre and have them call me back it is been over an hour and I still have not gotten a call back Why would a business just not answer their phones I do not know if it is because they are understaffed or what But what ever happened to customer service I have been coming to this theatre for years and I have noticed a gradual change and it has not been a good one I think I am done