text: First of all this is a STAR review They made me put at least I have been a member at quite a few gyms around the area over time this being the worst I joined Golds because of the convenient location This is where my mistake beginsnnI sign up for the membership which is supposed to let me bring a guest every time When I bring my guests every single one of them gets assaulted with numerous phone calls for the next month pretty much begging them to come in and get a membership One phone call is okay i get it but I am bringing people in as my guest which I am paying for monthly MINUS STAR FOR HARASSING MY GUESTS ANNOYING SALES PEOPLEnnI go to the gym at pm Gym fully packed I get it Primetime nI go to the gym at am Gym fully packed I do not get it Not even a squat rack open I cannot even imagine what this gym would be like on the st of January MINUS STAR FOR OVERCROWDINGnnI get charged a sneaky annual gym rate guarantee which is supposed to be used to upgrade equipment I was told Yet no visible upgrades going on If you need ideas I will give you some New water fountain that shoots higher than centimeters forcing me to slobber my big lips all over the faucet New gym equipment MINUS STAR FOR SNEAKY UPGRADE FEE WITH NO UPGRADES THAT ACTUALLY HAPPENnnStaff is overall rude over the past years There has been or good staff members but they do not stay working for Golds long and I cannot blame them MINUS STAR FOR RUDE STAFFnnnFinally I walk into Golds Gym Scottsdale ready to end it all Put myself out of the misery and cancel the membership for good I break the news to the new receptionist she does not say a word to me just hands me a little piece of paper I try to decipher the message and it says to email Jonas to cancel I Am thinking who the hell is Jonas and I email him anyway No reply nI call JonasI get an automated message telling me to email him So I email again No reply So I figure I am finally done with this crap and I am so happy WRONG Then month later I get hit with another monthly bill I had to then forward my original message to Jonas over times in a row to make sure he did not forget and it worked But not before I was hit with a final fee of nnMINUS STAR FOR NON HASSEL FREE CANCELLATION