text: I have mixed feelings The person who helped me was pretty competent and pleasant But like many people complain I find Cox Cable itself is just becoming too shady to deal with as a providernnI was in line with a relatively short line of people who also seemed to be turning in their boxes that provide premium channels I took mine in to cancel all nonbasic channels after getting an acrosstheboard rate hike of They raised the price of cable TV the box rental how did that become more expensive and the internet jumped up All by a lot This is the third time I have had to go in to turn something in DVR another decoder box after opening my bill to find they once again raised my prices I got the price lock which helped sort of for a couple of years though the savings on TV were wiped out by the rate hikes on internet nnOn the way in there is a selfserve checkin kiosk Nice idea but it had only the message unable to connect to the internet nnLike my friends who left Cox and never looked back I will cancel everything with them once I have Direct TV and Century Link installed Coxsave your money sending me mailers and emails saying you want me back like you do to former customers The time to say you appreciated my business was while you had me and not testing how much I would pay You found that one out