text: I tend to kill the surprise and hesitate to write any sort of lengthy review when I eat a burger that sucks and this is probably going to be no exception Finding myself on the south end of the strip with an hour to kill in between meetings the other day I went to my phone to check for anything nearby that might be new and different Sadly the only thing close by was American Burger Works at the lovely Excalibur as I had been to pretty much everything else directly around me No cliffhanger here but read on if you want to know why it sucked so badlynnThe restaurant is pretty utilitarian and simple from the garage doors at the entry to the minimal amount of treatment to their open ceiling to the simple furniture The menu is equally as simple make your own burger from a small list of meat bun and topping choices and different sauces Has not the whole design your own burger thing been played out Regardless of the restaurant if they offer a burger I can probably order it however I want so this is not really so unique of a concept is it The fact that their website mentions they bring a new twist to the classic burger and fries combo is laughablennGoing with the theme I decided to keep my burger nice and simple so that I could taste a basic sample of what they offer My burger with lettuce tomato pickles Jack Daniels ketchup and Swiss cheese came out looking as boring as I had imagined The bun was dry and difficult to eat The meat was also very dry the whole assembly was a vacuum of moisture in my mouth How is that for a nice mental picture The meat did not really have great flavor so that did not help much either Between the meat and measly melted cheese something was very salty at random points throughout as well The tomatoes were unnoticeable the lettuce was ok and the pickles were decent Notice I did not mention anything about my fancy ketchup more on that in a minutennThe thick cut Belgium French fries were flavorless and almost hollow inside as they can sometimes be when overcooked If these were cooked right they might have been ok but I cannot promise much And now a note about their special sauces and horrible service As I mentioned they have sauces to choose from I chose the Jack Daniels ketchup for something a bit neutral as to not take over my burger When I ordered I was informed it would be on the side which was fine but when I got my burger there was no sauce on the side so I went back to counter to ask for it The man behind the counter pointed to the condiment ketchup in the corner next to the soda machine I told him if that is my one free sauce then I would like a different sauce and was told I would have to pay extra for a second variety Either this guy that spoke no English did not understand me at all or this place is a total rip off with their sauces At for a burger fries and drink on the strip is not the end of the world but for the quality and service it is about too much All I can say is this place is horrible