text: This is worst hotel I have been in Las Vegas Way overpriced for what it offer Customer service is non existent Ricardo who presented him self as the manager needs a training on customer service skills Check in was a mess Hidden charges Rooms are nothing like it was advertised I booked this hotel a month ago and after waiting minutes to get checked in they gave me what it must be the worst room in the hotel When I called to request a change the girl on the phone was very rude and lie to me saying there was nothing available There were at least people waiting to check in So at least there were rooms still available Then Ricardo the manager say they will not make any room changes and I will have to keep my room or go somewhere else Rooms are small and with poor terminations This is a star hotel at the most Do not come here