text: Wanting to pretty up my toes for the big dday I headed over to Polished Nails and Spa I was first excited about them because they had raving reviewsbut lately it is been going down so I definitely went in with some hesitationnnFirst off I have been trying to sign up for their email specials but have yet to receive anything even though I signed up months ago The receptionist said they sent an email out in December but I never got it BummernnOn their website they have daily specials and I wanted to take advantage of one of them When I called in on a Thursday the receptionist was not that familiar with what the special was or even if it was valid since they had not updated their website in awhile She eventually did look it up and it was supposed to be Free Nail Art with purchase of a pedicure She said it was still valid and I went forward with booking our appointments I initially tried for a appointment for two pedicures the next available time was pm but she was able to get us both in at pm nnWe arrived a bit early so we could get situated and pick our our nail colors They were packed all the workers had customers in front of them and the phone was ringing No kidding about making an appointment There is also a self service cooler on the left so help yourself We were seated in the pedicure chairs by pm so there was no delay therennNow I have not been to too many nail salons but I guess I am used to be being taken care of The simplest thing like helping me into the pedicure chair moving the arm rest out helping me set down my beverage and showing me how the massage chair works can really do wonders Unfortunately that did not happen here and the sight of watching a week pregnant girl stepping gingerly into the chair can be quite a sight A little assistance would have been really nice Plus we were carrying our purse magazines beverage shoes etc so we definitely did not have any extra hands availablennAfter the Mom and I finally got settled into our chair and we figured out how the controls worked we tried to relax for our little pampering session Diane aka Mom was assigned to take one of us and she chose me My pedicure got started and it was pretty standard Diane kept the conversation to a minimum which was totally fine with me I did notice that she started cutting my cuticles and went for the baby toe first And yes she made it bleed I could tell by the way she kept wiping it covering it getting the blue stuff to put on it and then the way it would sting when I put my foot back into the water Hmmmbleeding on the first toe Also I think Diane might have had a cold or something because she was coughing a lot on my feet And all I could think about was thank goodness I was not getting a manicure too I completely forgot about the free nail art that I was supposed to get until after the fact nnWhereas the Mom had a younger girl working on her Nicole that was very chatty from the beginning At first I thought she was talking to the Mom but then I realized she was actually talking to another customer next to the Mom I learned later that the Mom did not really appreciate that and wished Nicole had spent more time focusing on her and her feet instead of facing someone else and chatting with them She also mentioned that Nicole could have spent more time massaging her feet which I would have to agree with toonnThe Mom was finished first despite her starting later and having more work done Nicole sent her to the drying station so she could dry her toes further whereas Diane just said she was all done I did not really know where to go after that since there were only two chairs available in the drying area and they were both takennnThere is a really young staff here and they are quite the social bunch the employees do talk a lot amongst themselves in English and I guess it feels more like a hair salon with all the random banter going on regarding house stuff weekend plans etc They are extremely busy and walkins will get serviced if you have something minor to take care of Which sucks if that means your technician leaves you to take care of a walkin nnThey also have a referral program but the new customer has to have the referral card with them for you to get any benefits from it Other promotions includenn Buy Spa pedicures for and get a manipedi free valuenn Buy Acrylic Fills for and get a acrylic set free valuenn Buy manicures for and get two manicures free nnYou get off your next appointment if you book immediatelynnIts been a week since I got my pedicure and my toes look pretty damn good still so that is a major bonus point I wished she did scrub my feet more so they could be baby soft but that did not happen I did purchase one of their value cards so I will be going back at a less busier time I hopenn stars