text: I came here with my husband for a quick weekend getaway We had heard great things and were excited to get pampered The rooms are spacious and plush the one big negative was that while we were supposedly on a nonsmoking floor our room REEKED of smoke When we called to complain they just said we cannot control what the guests do in the rooms Turndown service needs to be specifically requested and they forgot to clean our room one of the days Definitely not the level of service you would expect We did get a great rate the hotel itself is great But they definitely have some service kinks to work out