text: As a Business Owner there is nothing that sends my rocket to the moon more than POOR customer service My customer base is EVERYTHING nAfter todays lunch experience it is clear that not all Business Owners share the same values or business ethicsnnI am here at the N Tryon writing this This is the MOST unprofessional establishment in the entire city of Charlotte We have been waiting for an hour after our order was made incorrectly partially I explained to the Manager Tere that order had been made incorrectlyshe blatantly stated that this was not the case as her staff had verified the order so you are calling me a liar I questioned how could she verify what I ordered as she was not in proximity to even hear the order Luckily the young lady who took the order verified what I ordered thank you again for your honesty Edith The owner I only discovered he was the owner after researching and finding other complaints giving his descriptionguy who sits in back if restaraunt on his laptop witnessed the entire exchange and offered nothing to ameliorate the situation I will NEVER patronize any WingStop in the Charlotte area as they are pretty much owned by the same people BerackaUS There is NOTHING worse than POOR customer service outside of POOR managementthis place has BOTH I guess I will continue to patronize Wild Wing CafeGREAT customer service and more variety nAnd there is no need to respond to this post Victor as it is indeed actual and honest review of MY experience You had the opportunity to provide resolution and did NOTHING