text: Big selection but customer service for the average homeowner DIY guy has really fallen off Speaking of my experience the last couple of times I have been in there Just recently two days ago and now at the Charleston store Unfriendly sour puss cashier not a smile not a greeting just you got to account and nobody around in the irrigation department to answer questions so I ended up buying the wrong valve assembly I was there looking confused and never heard can I help you with anything from anyone Now I am at home hoping they have what I really need sitting on hold for over minutes and counting hanging up now they obviously forgot about me I never remember the place having a friendly feel to it but at least it was always well manned Not how I remember them during the Vegas glory days I will order my irrigation supplies online from now on customer service cannot be any worse