text: For a few years this has always been a favorite of mine however that changed yesterday Here is my accountnnService is always great If this were just about the service it would be a star rating My favorite waitress Candice Enter into drawing is off on Tuesdays so I was served by Dolly Dolly is another of many friendly and bright eyed servers with an eartoear smilennI ordered the Works Burger The first problem was that I was not served one I am not really certain which burger I received but it was not a Works Burger It did have the Swiss Cheese I selected and the grilled mushrooms onions However it was missing the Bacon OH NO Not the baconnnThe second issue was that I ordered medium and this burger was well done Initially I would assume the wrong item was removed from the window but I will still hold this against the rating as burgers are all served extrarare or well done There is no middle ground in this restaurant so if you want anything in the range of rare through medium well I recommend you not order a burger This has been an ongoing issue for some time now Also the bottom of the bun was so soggy I felt it had been dropped into a sink It was only tall as it was squished down from the burgernnLastly I have issues with the consistency of their food Some days the tuna salad is dry Other days it is runny mush that even the biggest fan of mayonnaise would not swallow This holds true for many items and on this visit the potato salad was so full of mustard I could not eat it Bright yellow like an egg yolknnAs a side thought I will not complain about my food in the restaurant Dolly checked back a few times but it was my choice to not tell her about my issues I will not say that I am not returning pardon my double negative but burgers are out of the question