text: Just had the most frustrating experience I have ever had at any shipping location All we wanted to do was ship a package from Phoenix to Chicago The person we talked to had no idea how the process works or any suggestions to help us ensure the package would arrive next day When we inquired about sending it to a FedEx location instead of the home address to ensure someone could pick it up she was absolutely no help in finding a FedEx location anywhere close She just wanted to say here computer would not let her search locations Really you cannot search FedEx locations from a FedEx We asked about Saturday delivery and she had no idea how that worked or what would happen to the package if it could not be delivered on Friday She wanted to talk about everything but shipping the package It was almost like she could not hear because she paid no attention to the questions we were asking We finally get a price and it is outrageous and she quotes a time different than what we filled out on the slip I came home and found a FedEx location very close to where we were trying to ship the package in about seconds on the FedEx site We were quoted for overnight Per the FedEx site we got a quote for using generous measurements We also got a quote for for Saturday delivery which the store person could not even come close to figuring out Ultimately we took the package to UPS and shipped for Saturday delivery at less than half of the only option the clerk could come up with I have shipped thousands of items with FedEx UPS USPS etc and you do have to ask questions or you can be disappointed This gal clearly has not been trained and I do not have enough time to do their job for them We were there minutes and finally left because we could not get anywhere Ultimately we also saved or more than half so the extra hour to get it all done was worth it That will be the last time I use this FedEx