text: This place was the worst place I ever went to I took my laptop in because it would not boot I am a patient person so I gave them two weeks before calling and checking in I was told they needed another week So I called a week and a half later and was told they had no record of my laptop After sitting on the phone with the lady she found my laptop unorganized much She said someone would call me soon with information on it No one called Basically two months after taking it in I went into the store and demanded my laptop It was in the back somewhere buried but taken apart Definitely not fixed at all He tried to convince me to leave it because it was dangerous for the laptop to be handled dismantled but I was having none of it They even had the nerve to charge me I paid the fee for the quote because it was the only way to get my laptop backnnBTW I am referring to the place in MONONA just because my profile said I was in Arizona for awhile does not mean that I did not go to this store Wow people