text: I cannot speak to other Budget Car Rental locations however I will speak about my experience at this location by using one French word TerriblesnnThis particular location needs some help and fast The deskemployee handling the reservation at first was appropriate until we came to insurance I confronted him about insurance and he insisted that we take insurance due to Nevada state policy We reluctantly signed for extrainsurance The employee was rather short and abrupt haughty even after we signed the papers Long story short YOU DO NOT NEED EXTRAINSURANCE this is in fineprint on the papers and I do not need attitude from an employee I quickly returned and asked to speak to a manager I had to wait minutes until the manager helped me She did apologize for the wait She rectified the situation I was already treated poorly by an employee and had to wait minutes to speak to a manager The employees attitude was never addressed however nnWith that said the car was fine and the carreturn was acceptable However knowing that I could have been overcharged over for something I did not need is just unacceptable I will go to the slot machines and poker tables for the action of money squandering thank you very much There is also the option of renting from other car agenciesnnOh well I will be returning to Las Vegas but never coming back to this rental place I leave with you another French saying I bid adieu