text: Several misses on communication have me readjusting the rating on Alta Vista The hours are still killer You just cannot find a regular vet with better hours but somehow convenience is not always the top criteria when selecting someone to care for one of your nonhuman companionsnnMy main complaint is that it is hard to see the same vet as they seem to change staff quite frequently And if you do go here often save your reciepts I have paid my bill in full only to be told I still owe on several occassions If this were something that happened once or twice I could probably ignore it but I know this has occurred at least times and that seems just way too frequent nnThat being said there are a couple of Drs on staff that I believe are very good if not exceptional and if you can be assured of seeing them you should feel comfortable in knowing that your pet will be given very good carennDr Sean Penn has always been quick to call if there were issues with other vets or complaints He seems very knowledgable and is not overlly defensive or dramatic which is important in an escalating situationnnDr Jacquie Allgire is a wonderful woman that brings western and eastern medicine together This is something you can find in the east valley but in central Phoenix it is virtually nonexistant She is also a Certified Veterinary Acupuncturist and has a plethera of naturopathic remedies I love this woman and cannot say enough good things about her or her care of my animals There is no question that she actually cares for your babies and that is pricelessnnDr Berney Mangone was able to diagnos a rare condition that my dog had been plagued with for months He never rushed me answered at least questions and actually found a pharmacy that would supply me with the needed medicines for about cheaper than otherwise available As this will most likely take more than one course of medication that savings will add up very quickly Dr Mangone gave me back my happy Zoe and for that I will be eternally gratefulnnIf you go to Alta Vista go informed pay attention and enjoy the long working hours