text: Ordered Thai Special for one at via phone for collection I was told they were very busy and the wait would be between half an hour and fortyfive minutes I went to collect after this time the woman on the till took my money more than the advertised amount but then it became clear my food had not been cooked so why take my money She said it would be another ten minutes While I was waiting she was receiving several orders via phone and online and seemed unable to cope with the demand The group sitting in the restaurant area started complaining and asking where their food was I left called the restaurant again after ten minutes she said she was getting the order ready for me After returning to the restaurant for the second time it became clear the chef had not even started cooking my very small order Ninety minutes after placing my order and two trips later I got my food The food itself was dull no subtlety to the flavours some of the vegetables far too hard and only a few prawns in the curry Here is a suggestion try to fulfil the orders you have before accepting dozens more and be honest with your customers Shambolic place and terrible customer service