text: Just a note about the WORST service I have ever had at any of your locations and why I will NEVER go to Salsaritas againn nI am a vegan so I loved the fact that I could always get something fresh and good at Salsaritas Whether I was by myself or with my family I most generally get the same thing every time Tonight I went to the Rivergate Location was immediately happy to see that it was not busy In fact there was just one couple in front of mennI ordered my food then proceeded to the register I was going to the movie tonight so I made sure I had plenty of time I stood at the register for literally a minute to two minutes before the guy acknowledged me standing in front of him He stood there throwing paper balls on the floor telling one of the other associates that he was going to make him sweep it upnnI read his badge it said Mr Long I remember thinking to myself Really What is going on with this guy I know he sees me standing here Then he finally rings me up I paid but asked him if the prices had gone up The price he gave me was two dollars more than it is normally It was just two dollars but I still wanted to know He began to speak in a condensing manner adding it all up as if I were five years old I waited him to finish and said to him that was the issue Everyone else including management usually rang my meal up as a combo They are not supposed to he yelled at me Again I found myself wondering what the deal was I told him ok okno problem I will just talk to the manager about it Then his face changed and he said Who did you talk to At this point it really seemed as if he was insinuating that I was lyingnnI walked over to the drink machine to get my drink Turned to him Sir you guys are out of ice No reply I repeated myself Sir you guys are out of ice This time I could see that he was pretty much ignoring me due to fact that his was busy with what appeared to be reading and replying to text messages on this cell phone Third time I slightly raised my voice SIR you guys are out of ice This time he acknowledged me and yelled for someone else to get the icennAs a former retail managerand as a former restaurant manager as wellthis is completely unacceptable as customer servicennIt is not a matter policy Again I could care less about the two dollar difference It is about the service and the experience The first strike was him playing with the paper balls at the register and ignoring me The second strike was the condensing manner in which he spoke to me and the insinuation whether perceived accurately or notthat I was lying Lastly the third strike having to darn near beg for ice It was almost as if it was too much of a hassle to service mennSalsaritas will never EVER have to worry about me my family or any of my friends returning to Salsaritas at any location