text: So this is a two part reviewnnPart It is degrees outside It is a Tuesday A group of us are trying to stop in for a quick bite to eat and to make it to GVR for Tuesday Movies So we chose Lucilles because a friend in the group had never eaten there and he wanted to try it It was pretty steady for a Tuesday so we chose to sit in the bar Reminder hells doors must have been left open because it was at least degrees outside So we are hoping to get in somewhere cool enjoy a quickish meal and go to the movie As we take our seat in the bar we realize it is not cooling down We get our drinks they had more sweat coming off them than an Olympic weight lifter Again it is at least degrees outside So we order our food definitely decent quality Never had tried the burger so I got that Also tried Fried Green Tomatos for the first time Not too shabby We tell the waitress that we need the bill because we are in a hurry to get out of there so we can make it to the movie minutes later she brings the bill So I was already hot since it was degrees outside this just made me hotter Fortunately we made the movie before the start but had to sit in the rd row lame sauce nnIntermission so I wrote a letter on the Lucilles website just letting them know my disappointment in the service and the setting I received a phone call from the restaurant manager and was told that because of their smokers they use when it gets above outside they have a challenge keeping the venue cool I appreciated the call and accepted the apology Not very often you get an actual person to call you Definitely won me over as I know this was not the norm for Lucilles To my delight a week later I also received a gift card in the mail Thank you LucillesnnPart A perfect meal This time it was only outside only haha I ordered my personal favorite the Marinated Sirloin Steak Sandwich and it was outstanding as always Steak cooked to perfection My wife ordered a bowl of clam chowder which she said was absolutely delicious I would be remiss to not mention the sweet tea which I think I may have drank a gallon of Best sweet tea around Service was great and the temperature was much more comfortable this time aroundnnThank you Lucilles for turning a bad experience into a good one We will be back