text: Horrible unethical this company is by far the worst service Center ever I have been dealing with this company for years it also came with my home when I purchased it years ago Every year for the last years the AC unit has went out This year I must say it was the worst the unit has went out times within the last weeks I have seen five different technician and I have gotten different stories The three ladies that work and take the calls are horrible insensitive and do not care because they are able to go home to their homes with a AC I asked Lulu one of the ladies that answers the phone why will not they replace the unit after yrs She stated as long as its able to be repaired they will not Well today is Friday I have not had air in days I have seen different techs this week finally after All of this unnecessary drama he states he cannot fix it I knew that and i am no AC tech I most definitely will be looking for another company and my First question will be who handles your service calls