text: We have stayed at The Hotel many times so we know it is a good hotel but our last visit was very frustrating We were given a corner room right near the outdoor elevators that ran so loud I could not sleep And with the remodel of The Hotel into The Delano Las Vegas we were disturbed on Saturday with a knock at our door to present us with a get out tomorrow Easter Sunday at for the remodel letter Uh no late checkout for me But the most frustrating experience was finding a belonging from a previous guest that I found in the safe I called the owner who had already asked the front desk if someone would look for the item and why would not Mandalay check the safe and I arranged with the owner to leave the item at the front desk With the massexodus of the hotel at with the remodel I did not want to wait in the line to turn in the item and checkout so I handed it to a conceirge She rolled her eyes at me and said Now I have to walk this over to the front desk Excuse me Is not the Concierge full service httpwwwmandalaybaycomfeaturesandshoppingconcierge What would have happened if I asked for plane reservation show tickets or a cabana I get the feeling Mandalay bad does not care about guests before a remodel does not care about guests lost belongings and does not want to give customers extra service I definitely did not get that vegas high service Next time we will go back to Encore or the Bellagio