text: I have read that brevity is the soul of witnnBrevity is also a wonderful thing when it comes to the waiting time for your dinner of Italian peasant foodpizzannBrevity is not Pizzeria Biancos strong suitnor mine in writing reviews but we are not talking about mennAfter my second visit in years and th visit overall I am trying to figure out what PBs strong suit ispublic relations and marketing perhapsnnCreating the Pizza Placebo EffectnnI generally try not to knowingly go anyplace that aggravates me whether it is for dining for drinking for entertainment for using the restroomreally for pretty much anythingnnSo why were we back at PB after a good solid year run of avoiding this particular aggravation nnOther people that is whynnOther people wanted to go to PBother people wanted to try the Wiseguy and the Marghareta and see Chriss oven and have mozzarella cheese and what not and so the Beautiful Carin who has the patience of a saint and I took them out to PB the other eveningwell it was evening when we startednnWe wentwe waitedwe had some pizzaand it was pretty average artisan pizzannWas it the worst pizza I have ever eatenoh nosup TotinosnnWas it the best pizza that I can remember eatingoh noHow you doing Flying Pie in Portland and Di Fara in BrooklynnnIs PB worth the aggravationSadly not for mennFor me it is hard to overlook the attitude at the door and the you are barely worthy of eating here attitudes of the servers both in Bar Bianco and Pizzeria Bianco as I try to enjoy my eveningnnI understand that all the kids assisting Chris at PB think they are pretty special to be working at PB and allbutit is a pizza jointwould it hurt them to at least try to be personable and pleasantnnIts also hard for me to overlook the multihour wait to dine at PB and truth be told we have been here beforewe did come expecting a waitwe were prepared to have wine and relaxI even had my flask so I had a scotch and tried to relaxstill hoursfor pizzannI can fly way to NYC in the time it takes to get a table and the flight attendants on Continental are sweet and pleasant to mefeed me drinks in st classyou knowthey make me feel appreciatednnAnd speaking of appreciatedit is hard for me to overlook the lack of appreciation we have encountered at PBnnThe few times we have been to PB the staff has not seemed to be in a pleasant moodvery quick to tell us the rules of PB and eager to let us know that if we were not good little customers there were more people in line that would happy to take our placesnnYou know what they are rightthere were more people that would have loved to see us leave and they would have moved up in the queuennBut it is obnoxious of the folks at PB to make that the overriding theme of the evening and it belies any pretense that they might try to concoct about customer service and being the the best possible pizza experience for each customerthe attitude of we are PB and you are not is pervasive and unpleasantnnAnd frankly when I spend well over for pizza wine and cheese for in the course of a hour wait get a rush job on the very late dinner and a lamentable lack of service from the waiter who is busy chatting with friends or regulars at the counterwell it causes me aggravationnnBut the good news is that I will not be back for another yearsless aggravation for me and more spaces in the line at the door