text: It pains me to write a negative review I always get the most expensive haircut here and then always leave a big tip and I liked them been coming here for years Then they switched from paper based reward system to computer good and they asked me for my cards to put on the computer last time I was in good but then none of my six Stars made it to the online systemnnSpI stopped in once and they promised they would check into it and call back Nothing I called and left a message and was promised they would look into it and call back Nothing I emailed them and waited for a reply Nothing Its just a shame to treat and lose a customer over something so easily fixed as a free haircut six rewards stars