text: I would like to thank Groupon for the opportunity to try a new diningmovie experience and since we are new to Charlotte we decided to try a halfoff night out to see one of the Oscar raved movies First of all if you purchase your tickets and use promo codes on the SMG website be sure to note that you need to enter each code individually so you are only charged one processing fee for the two tickets Also when you select your seats online know that the top of the seating chart is actually the front of the theater stadium seating We selected seats at the top which were actually at the very front but we were early enough to switch to a higher rownnThere are a few things you may need to know as you decide to purchase your tickets I am not sure if they had a really recent cleaning of some sorts but when you walk into the front lobby there is a tremendous overwhelming scent of vanillafloral car tree smelling fragrance that is less than pleasant I am very sensitive to scents and thought is was one of the front desk employees perfume As my husband and I walked up the escalator the scent continued and it even sorta smelled like it was masking possible stale smoke etcNot completely surennAnyways there is a bar area and you walk to a desk where you show your tickets We were early so we could decide on the menu and start eating prior to the movie Supposedly you should be able to be seated mins prior to the movie but we had to wait until mins and we were told someone would come and get us to take us to our seat Also it appears there are many employees around but maybe because they just opened at the end of February but the employees seemed they were still in training nnAlso once we were finally seated one of our drinks was mixed up and the food runner did not know what they were bringing when I asked I specifically asked if the pizza crust we paid extra for was gluten free and they server said they did not have gluten free crust when it was on the menu Also we ordered a bowl of ice cream but a plate with ice cream and a brownie came out with the plate messily covered with caramel Even on the bottom of the plate and sides and it got my table very messy When we asked what they were delivering the food runner shrugged and said he did not know Note all of this commuication is happening during the movie which is difficult and is why we tried to get in earlynnAll in all the seats were semicomfortable not Cinepolis in San Diego and the food was decent pizza burger ice cream etc For the price we paid I guess we got what we paid for I only hope they find a way to cut back on the air freshener scent and work with their employees on how to respond to customers and know what food they are bringing the guests Oh and when we received our bill they actually charged us for the brownie we did not order and then resolved the bill nIt seems a few loose ends need to be tightened