text: Awful company with poor customer service I had them for a year and moved to a new apartment where the roof barely blocked the line of vision for the satellite so I would only get some channels not all The tech guy was nice so I guess the one star is for him He offered to call customer service to explain my situation and help me break my contract without any early termination fees Customer service said I cannot get out of my contract that it was my fault I moved somewhere that I could not receive service I had called on my own the next day because a friend of mine offered to take over my account and Dish Network refused They said I had to pay the early termination fee or provide them with a death certificate stating that I was dead and cannot pay my bill Would not you want someone to take over my account You would make more money off someone who is going to be paying for monthly services purchasing expansion packs and pay per view than you would with my cancellation fee After several times of calling one customer service rep suggested to put my account on vacation for a few months and I would pay a month but it would not go towards my fee I did that until my vacation ran out and let them send me to collections