text: Went into this store when I got my iPhone on the st because I had a nanoSIM problem which prevented the phone from getting activated The store was busy so I waited patiently Saw the store rep do not remember her name but she got me squared away and then tried to up sell me on the insurance telling me it was the same as AppleCare but I declined and came homennToday October st I noticed an Insurance charge and another locator charge on one of my lines total I called customer service and she was puzzled why it got it on there and I explained what happened the phone and how I had to go down to the ATT store and they tried to up sell me on the insurance and she confirmed that the rep put on the insurance on the line without my permission