text: I have been a patron of Eggingtons for over years I have nothing bad to say about the food itself it is amazing and wonderful and I will still come back despite this review However that being said a patron who has been coming for years should have been treated in a much more professional manner nnI made a reservation MONTHS in advance of the Saturday before mothers day to have a Bridal Shower Bruncheon for my Sisterinlaw Yes it was a large party yes it was the Saturday BEFORE Mothers Dayall of which was irrelevant because if this was going to be a problem you should NOT have taken the reservation for me in the first place Most restaurants I go to that I have made reservations for usually have the table ready for me when I get there which I assumed would be the case as I had requested it be ready a few moments ahead of so I could set up the cupcakes games etc I arrived at to be sure that everything was in place and to drop off the cupcakes so they would not melt The hostess took the cupcakes and my name and said the table was not ready yet so I went to run a last minute errand and came back at To my chagrin not only was my table STILL not ready another party was still occupying it which I was told only after waiting for another minutes with balloons favors and gifts in the lobby when I finally went up and asked what had happened with the reservation The hostess basically had no response other than that it was not quite yet and that the bills were being taken up I glanced over to where she had just looked and saw that the people were literally still eating Another party of people were not even close to being done so it was close to noon before we were seated After finally getting settled there were no further issues but it just was not what I would had in my mind I would wanted everything all set up and pretty for everyone is arrival and there was no apology for the miscommunication on Eggingtons sidennIt may not sound like it from this review but I am actually a pretty reasonable person If something like this happens I get it it is an accident but do not make me stand there with a group of people and feel like the dummy when it was not my fault either Bring out some muffins find another place to move us out of the way continue to apologize for the mistake and bring me some free whateverthebridetobesfavoritedrinks are raspberry mochas when we are finally seated It is really a lot easier to alleviate these issues than it seems unfortunately management does not seem to take this approach the majority of the time