text: Do not rent from these people EXTREMELY SHADY UPSELLING PRACTICES Our sales associate attempted to charge us for unwanted insurance without our knowledge and nearly succeedednnWe made a reservation through costco travel which I have used without a problem on multiple occasions You pay exactly what is on the reservation receipt PERIOD Our sales associate went over some insurance disclosures very poorly and did not make it clear that she was going to be charging us for extra insurance to cover the revenue the car could be making while it was being repaired I told her i did not need insurance and my geico coverage took care of rentals After I told her this she rushed me through the disclosure section and on to the signature on the electronic pad After I signed it my girlfriend asked to see the receipt and they were going to charge us over twice the price of what our day rental was supposed to be after I just told them i did not want their insurance She told me that she disclosed it to me previously and never said I was being charged an additional dollar amount even though I CLEARLY VERBALLY DECLINED THEIR INSURANCE I told her every time i rent through costco that i am not billed for additional unwanted insurance but she insisted that it was because I was from California and the rules are different in Nevada total bs After insisting that I did not want to pay for this insurance she started using scare tactics saying we would have to pay for every day our was in the shop the cost of the daily rental The cost of this insurance was about the equivalent of two days of the car rental cost so basically you are paying for two days of rental revenue when you have not even damaged the car nnAt this point i did not feel comfortable renting from them i did not want to be surprised by any other surprise fees We walked away without renting from them These sales associates are extremely untrustworthy and commission hungry They are more interested in making more money than customer service I felt that she was just trying to get me through this step quickly so I could not see the ridiculous insurance charge and get stuck with the fat bill on the return nnI have read other reviews from them complaining about the exact same thing I am not the only person who has gone through this I have never been treated this way by a rental car company Never renting from budget again