text: If it is possible to give this place negatives I would gladly do so No matter how successful a place might have become it is never acceptable for it to start ignoring some really basic customer service valuesnnFirst of all we bought bottle service and were in the right line to get into the club One of our friends saw someone he knew so he lingered behind to chit chat and later came to join us The usher person then proceeds to kick him out of the line although he is with the entire group to get in on the bottle service without so much as listen to the explanation She then proceeds to make rude derogatory remarks to another friend of ours whose ID did not look like her nnThe fact that XS is operating where it is I would hope their management would have the common sense to hire employees who are more sensitive to other cultures No matter how great the actual venue is no matter how great their DJs or their music or even the number of highly attractive ladies that might frequent there the fact that their first impression at the door is one of unwelcoming racists remark is one that should only deserve criticism and boycott nnXS management team if you are reading this you should really reevaluate the disposition of your employees before your club gets run into the ground over something basic as human decency and your first and foremost principle to success customer service