text: I called them and they showed up on time Steve and Brandon did a superb job on my daughters bedroom carpet it had various stains well as some pet urine nThe carpet came out better than expected nI highly recommend this company they did a superb job they told me any additional charges and how much they were They were above board on everything I have tile floor in the rest of my house and I will make sure to use them to clean the grout and get the floor looking like new