text: Awful first impressionnot going back to give them another chance I turned in three alteration items and only two were done when I went to pick them up One was sewing button on pantsthey forgot Other was tightening buttons on suit jacket which they said they do not do yet they charged me for it anyways Manager was rude I had to wait while they sewed the button on the pants I told the manager I had my baby and dog waiting in the running car outside it was degrees that day and he was very sarcastic and told me to wait in the car with my baby and dog and he would bring my pants out when they were done Not a good way to make a first impressionand an even worse way to deal with a very unhappy customer If you need dry cleaning you are better off going to to the discount place down the street at Val Vista and Ray by the water and ice save yourself the money and I will find another place for alterations hopefully a momandpop place I can support Lapels looks nice and clean so I figured they would be professional boy was I wrong