text: I stayed at the Holiday Inn Center City for nights while on a business trip My room was okay nothing too exciting My only problem with the room was that my hair dryer did not work not a big deal but I was brought another one that did not work and another and another I believe the th dryer actually worked The one night we wanted to use the hot tub it was closed looked like maintenance maybe The valet is wayy expensive my friend stopped by for literally minutes they did not even move the car and they wanted The real reason I gave stars is because of one staff member His name is JJ and he is amazing He recommended a place for us to eat almost every night The night we went out on the town he gave us a list of all the places to go Its very obvious he truly cares about the customers and knows what is going on in Charlotte People like him are few and far between he made our trip so enjoyable Thank you JJ