text: I called the business this morning intending to ask if they could do a basic repair on the particular lawnmower I own I started off the conversation by telling the guy who answered the phone that I have a Briggs Stratton lawnmower and he interrupted me by saying so you have a Briggs Stratton lawnmower as if he was somehow confused by what I said I then clarified and told him that it is actually a Montgomery Ward lawnmower with a Briggs Stratton engine He then began chuckling under his breath and said so you have a Briggs Stratton lawnmower was that your question More laughing to himself then he says did I miss something Was that your question Yea we work on Briggs Stratton lawnmowers Bottom line is it is clear he was laughing at me as if I am some moron who does not know he was calling a lawnmower repair shop or whatever it is he was thinking I was simply trying to tell him what lawnmower I had before asking if they could do the repair that I needed in the time frame and price I was asking for Instead he takes the opportunity to practice his sitdown comedy act I guess A business that treats a potential customer like that will not get my business I hung up the phone and told him to have a nice day