text: Do not go here unless you want your identity stolen Only do business with these folks if you are paying cash and do not mind a crappy car washnnThey were recently raided by federal agents and several employees as well as managers were arrested for identity theftnnThe Arizona Republic article is shown belownnhttpwwwazcentralcomnewspoliticsarticlesarizonadannyscarwashiceimmigrationraidsphoenixbrkhtmlnnIf I could have chosen negative stars I would have done about a minus two and that is being kind nnI took my car there on a Saturday morning at when they opened I was just going to do the regular wash but the salesman talked me into the detail with the following promisednnClay Bar Wax Job Hand WaxnnLenses BuffednnInterior DetailednnShampoo CarpetsnnRemove Bumper StickernnThree hours later I called to check on the car They said they would call me back They never did I then arrived to pick up my car already late for another appointment It was parked at the pickup area so they were already done with my car Sadly the only thing that WAS done on the car was the interior detail Even the carpets were left unshampooed nnNo wax job Bumper sticker still there Lenses still unbuffed I was unhappy and told the salesman there of my displeasure He ran around trying to find his manager Long story short I had to leave with the understanding that I would come back when I have more time for them to do the job they should have done in the first placennAfter leaving I realized that the carpets had not been shampooed either I checked online about this company and guess what I found outnnTHEY HAVE AN F RATING WITH THE BETTER BUSINESS BUREAU nnTheir customer service in my case absolutely sucked out loud I contacted the store wanting a full refund of my money They said the manager was out I came by the store and they called out the managers David and Jack Edlund They crawled all over my car trying to find proof of the wax job They could not Then they offered to give me half of my money back I refused and they walked away from me nnI then filled out the online complaint form for Dannys corporate office Danny Handon is the owner of the corporation They never returned my complaint even though it said clearly on the site For Fastest Response Please Fill Out The Form Below What a joke Five days later I contacted Corey at the corporate office he would not give me his last name by phone and here is what I was toldnnAll complaints are handled by the local management for the specific location and not by the corporate office nnI asked him what happens when I cannot get satisfaction from the local manager He said that was all he could do for me nnThis company wasted my time and my money and is clearly not interested at all in taking care of their customers when they have issues nnSTAY AWAY FROM ANY DANNYS CAR WASH LOCATION UNLESS YOU WANT TO GET A SUBSTANDARD WASH WHILE PAYING THROUGH THE NOSEnnIll be contacting the consumer protection agency with the state DAs office to file a full complaint I am also contacting the BBB to file the samennI gave them three opportunities to make this right and they blew me off each time nnI sincerely hope that this rating saves you time money and aggravation I only wish I had checked them out thoroughly before doing business with them