text: I had to go to Vegas for an entire week for an IT conference and this was the hotel that gave a discounted rate for staying there during the conference I work for the government so we are basically required to take the deal rate Anyway I waited in line for about minutes to even get checked in and then the woman claimed my hotel stay was not paid for up front and that I needed to pay for it I provided a copy of the receipt and authorization showing it was paid for but she still showed in the system it was not I told her How could I have a credit card authorization and a confirmation from this hotel showing it is paid for if it has not been She then went to talk to a managerand came back over minutes later I did not get a sorry or thanks for waiting she just gave me my room key without saying anything nnMy room was supposed to be nonsmoking but when I opened the door the smell of smoke was overwhelming The entire room smelled of smoke including the bedding I realize all of Vegas is somewhat smoky since it is legal there to smoke in the casinos but the sheets should not smell like it if they wash them YucknnAnyway just when I thought it could not get any worse I went to use the restroom and there were pubic hairs stuck on the edge of the sink Blah nnMaybe it is time for better front desk service and a better cleaning staff