text: Wanted to celebrate my birthday and found a great deal on a room I booked the king suite it was really nice and the bathroom was super big it also had a waterfall shower head with a jacuzzi tube I was SOLD That night I had a few friends come over to have some drinks and the room got messy so the next morning I called for house keeping Short story I had to call for house keeping times they never showed that tub that I was so excited about did not work and one of the tvs was busted Really When I spoke with the staff they seemed like whatever after I expressed my fustration I requested to be moved I had company over and just wanted to relax in that big ass tub I requested to be moved to a clean functioning room and got hella downgrated to the th floor from the th Overall I am never staying there EVER again and as a local that once worked in the hospitality department I know what the standards should be and they were not meet at the Palms Place very disappointing