text: This particular location was not on par with other Changs restaurants that I have eaten at We ate here on a Thursday night about busy but not unusually crowded The service was extremely slow an disorganized ex Late arrival of setups no appetizer dishes with appetizer and entrees minutes after seating My friends Spicy Chicken was lukewarm and the rice cold and my Citrus Soy Salmon was tough all signs of food that had sat under heat lamps for too long I suspect the restaurants XO is not exactly on the ball about keeping large volumes of food moving quickly nOn the positive side our complaints were dealt with courteously and new entrees delivered in minutes If it were not for this handling I would have given this experience one star