text: I stayed at manadaly bay mid November for a short break just before thanksgiving When I check them out online they boasted about many restaurants and a beach with several pools nnUnfortunately my first room was a connecting room and the people staying next door decided to come home at am and argue for minutes not a great way to wake up my first morning After I called down to the desk things settled down until about when they made up and were rather load while having sex At this point I hit the buffet and asked the registration desk for a new room nnAfter the clerk laugh about my experience he said they would not have a room until later he took my name and told me he could only hold the room until and he would call me when it was ready Basically stay on the property or lose the room and we cannot tell you when it will be ready nnAt I went back to the front desk they could not explain why they did not call but try did have a room nnUnfortunately the beach and the beach side casino were closed They only had one pool open which was full of screaming kids not for me or as implied on their web site it just says the beach is open seasonal since it is out I assume that is good beach season nnAs for the restaurants they had of them closed for renovation again not noted on the web site red square china buffet Lilly red white and blue and another one that escapes me now also the food court was closed apparently it is only open select days but they do not advertise what days nnOn my second day here I went to the front desk to ask if I could complain about these items I was told they do not have a systems or registering complaints until you check out then they will email a guest survey I pointed out that it defeats the purpose to take my complaint after I am gone but they said that was their system nnIm sure it is a nice hotel when it is in season I just which they would advertise when that season is The most disappointing was the customer support they only want feed back after you leave Guess what by then it is too late I guess I will stay somewhere else next time