text: I hate this place And you are probably wondering why I am a regular here right Well every time I venture to Frys whatever I purchase I come back the same day to return the product And while I am waiting in their insane return line process I need something to do so why not checkin on YelpnnWithin the last four months I have made at least four trips to Frys all resulting in returning whatever we have purchased I know better so why do I keep coming back Maybe for the sake of maybe one time being happy with a purchase Never again will I be back here nnJust yesterday I purchased a wireless keyboard The box was a little tattered making me think that someone had brought this home previously and tried it out but there was not a notice on the box or anything When I got the keyboard home and opened it it was missing the USB in order for the wireless keyboard to work SERIOUSLY I had also purchased a computer and a few other things This was the tip of the iceberg with all of the other faulty things I have purchased herennWe got back into the car mind you Frys is about minutes on I from my house and decided to return everything we purchased We are so tired of purchasing things here that either do not work or are missing pieces Another time a speaker did not work another time we were able to find the electronic for cheaper on Amazoncom another time something else was missing a piece the lists goes on and onnnThe Return Policy of StupidnessnnWhen we got back to Frys we had to checkin with the customer service gal at the front door that wrote up that we were returning a computer among other things We then head over to the service department for them to inspect the computer mind you we never even opened the computer Once we saw that the keyboard was missing the piece we did not even want to see how the computer would worknnThe service department then OPENED the factory sealed computer and proceeded to inspect the entire thing why they did not do this with the keyboard that we had purchased who knows I was seriously surprised when the guy ripped open the factory seal on this computer I have never seen that at a store before What is the purpose of thatnnOnce they wrote us up we then got into the Customer Service line which then the customer service person returns everything He then calls over another customer service person to verify everything on the computer Once they verify the manager is now called over to verify everything once again They said we should have our money credited back within daysnnNever again am I going to this horrible place If I need an electronic Amazoncom Buycom or Best Buy Never Frys