text: Look I know what not to expect from what is actually a Motel The rooms themselves are soso for the price range but the service is TERRIBLEnnI booked my stay online and it was a WASTE OF TIME The first receptionist albeit a sweetheart was absolutely clueless that such a process even existed Ignoring the small deposit with the summary of the remaining balance listed in the online confirmation I had her read she had no record of any reservation made Despite being charged a small portion of the nights charges already my remaining balance was ignored and I was charged the full amountnnYou do not need to make reservations we are pretty much NEVER full she said This is importantnnMy room was a bit lacking in basic bathroom supplies so when I returned to the lobby late that night I was blown off by the second receptionist We do not keep any of that here she said sternly moving on to the next task EVERY hotel and motel I have ever been to read my reviews I go to a lot keeps items in or near the lobby This is unacceptable even for this chainnnOh and by next task I mean telling two gentlemen there were no rooms available whatsoever despite the fact there were still openings online and the previous staff member acknowledged the facility was no where near capacity nnSo basically there is complete ignorance of the online booking function an absolute disregard for basic hospitality and at worst the unethical practice of straight up lying to potential customers to deny service Never coming back