text: I emailed this letter to the storennHellonnYesterday afternoon I found myself in the unfortunate position of being miles from my studio without a piece of equipment While I was driving into Phoenix from Los AngelesI realized we had left a posing stool We called ahead to your store and inquired if you had one We were told yes We then set a course to come to your store immediately Unfortunately coming from CA we did not realize you we are hour aead of us We called once the realization hit We had minutes to travel miles We made every effort to arrive by as we were told rather rudely that the store was closing at sharp At from about blocks away we called again and asked if they could ready our purchase that we would run in and buy We were told NO that we better arrive before that You have minutes I cannot begin to express the frustration and anger that your store could not accommodate a simple request and was completely unsympathetic to the fact that we were driving straight from LA to you In fact I arrived at on the dot as Randy I believe was locking the door He could have cared less While part of me says the people who run this store do not care about anything why write this email as a business owner and potential customer you deserve to know why I will make it my personal mission on every review site website etc to let other potential customers know just how much you value our businessnnI have never been treated like that by any company or vendor and as a fellow business owner I am appalled by the blatant attitude and disrespect I do not know any other company who would not have gladly tried to help us or offered a solution acceptable to bothnnI wish your business luck for the future If you continue to treat customers like you did me you will not have much of a business leftnnRespectfully