text: This was the first time I have eve tried Panera and I was hoping for more I got a panini with pulled chicken and creamy tomato soup my husband ordered a panini also ten realized on the receipt it said something different that what he ordered He went back to the counter and told the people the situation and they said it would be taken care of no problem Well the sandwich he did not order was delivered to the table We did not press the issue because the sandwich looked good but still a bummer when he was expecting something different After our meal I went up to the counter and got a cookie I may have not been specific enough but they gave me the wrong kind When I took it back they switched it for me with no problem When we sat down at our table it had obviously not been cleaned for awhile We sat at the other end The food was ok restaurant was not very clean feeling and the pastry section was sparse Nothing like I was expecting But we had a gift card and I left full