text: From the moment we entered the lobby the Westgate nightmare began The line to check into our room was a hour wait After standing in line for just over a hour we headed up to our room to find a king size bed for people When I called down to the front desk to let them know we had paid for an upgraded room and there were people and one bed the front desk staff was curt and not interested in providing any help other than sending someone up to the room with a key for another room No one offered to help move our luggage or give us directions to our new room When we made the long trek to our room we opened the door and found our room less than desirable The room was small dusty dingy and stunk There was painters tape left on the ceiling the paint to the bathroom door was peeling offI could go on and on about the horrible conditions of this hotel I will spare you and advise to stay away from this establishment at all costs There are much cleaner places to stay in Vegas that do not mislead you or mistreat you This hotel needs much help The other negative reviews I have read are spot on