text: I LOVE convenient flights Early Bird check in option free checked bags great frequent flier program friendly staff When it works it is fantasticnnI HATE their text and email notification system does not work If I had relied on that I would still be waiting at the airport for my flight last week They also did not update the web site quicklythe Polar Vortex was wreaking havoc on air travel so I totally understand my flight being delayed twice then canceled What I DO NOT understand is why they could not text me alerts as promised and keep their web site updated nnALSO I suspect they cancel flights when they do not have enough passengers I once booked a am flight to Phoenix and learned it was canceled AFTER I got to the airport thanks text system Then I had a flight from Oakland to LAX which they delayed and canceled AFTER I would left my conference early The new flight they put me on was delayedwhich they DID manage to text me and then just as I settled in they texted me again that it was leaving in minutes Oh thanks