text: Very pushy upselling the extra insurance The counter agent actually demanded to know if I had called my insurance company and began to interrogate me about what they covered He insisted I give him the name of my insurance company Then he commenced to detail all the different ways I would have to pay more money by not buying extra insurance nnWhen I got to the car not the model listed online or even close there was a big ding in the door I was so freaked out about extra charges I tried to report it to the agents on the lot but they said they do not take those reports anymore Hmm nnVery unpleasant way to begin my trip Never again Thrifty