text: We went to this location and it was awfulnFood was coldnService was terriblenOur server even forced me to put my leftovers in a box with my handsnnIt was so bad I sent a note to PF Changs corporate They followed up with an email basically saying they were sorry They even had the store manager call me You know what he did He said he was sorry Are you kidding me I would at least expect a GC to come back Nope I will never go back It is overpriced crap At least at Pei Wei it is cheaper and you get your food hotnnHeres my letter to corporate Hello I am writing in regard to the dinner we just had at your Happy Valley location I am extremely sorry to say it was very disappointing When we arrived at our table there were used napkins under the table and the wrapped silverware I was supposed to use was on the seat of the booth I asked for a different napkin roll who wants to use a napkin on your face where people have sat so the server gave me one from a different table where he placed the one I did not want The food was ok It tasted ok but it was not very warm at all I ordered the mu shu chicken which I asked for the server to wrap in the crepes me I understand they are not the most simple to wrap but by the time they got done with them they looked pretty unappetizing They were ripped and pretty rough looking I would have told the server or anybody that our food was not very hot but nobody ever came back to the table to ask us how everything was I also was only drinking water because I am pregnant and avoiding caffeine and alcohol It would have been nice to have been offered more water at some point It is disappointing to me because we only try to eat out once a week lately to help save money We thought we would treat ourselves to a nice afternoon movie and then a nice dinner out I selected your restaurant because I thought of it as more midupper scale So I thought it would be a nice treat for my partner and myself Nobody ever came back to ask how things were When I asked the server for togo boxes he suggested I take care of it myself Basically he would already cleared everything away so I had to put the mu shu chicken roll in the box myself with my hands I felt this was sort of weird and inappropriate I mean better my hands than his but it is not what I would call a nice dining experience Our server was just ok but it did seem like we were not that important to him but maybe that is how he feels if you do not order drinks and apps if he is assuming you are not going to tip him very well I always tip at least if not more when the service is good He was lucky to get He was fair at best I found all of this very surprising because the restaurant was maybe a third full so it is not like they were so slammed that things slipped by The other sad thing is that we spent a good part of our dining conversation talking about where we should have gone for better Chinese food and service Then when we left my partner kept commenting on how Applebees Logans or AhSo would have been better Perhaps it would have I noticed on my receipt a message saying I could take a survey if I had a code I had no code or I would have gladly taken the survey with this feedback I also noticed the staff trying to seat a couple at a booth where two young children had previously been The booth was messy and had food on the seat and the older gentleman had to point it out to the server asking her to clean it before he sat down There were plenty of open tables yet she was sitting them next to the kitchen at a dirty table In fact she was wiping the table as she sat them down in a restaurant that was a third full I hope your staff is able to correct some of this obvious issues During what continues to be tough economic times I think people are much more selective about their diningout dollars I know that is our case I would be very hesitant to return to any of your locations after this dinner