text: Oh I hate having to write a review like this I want to rate it FIVE stars all the way but I cannot The customer service is up there as the best I can imagine ever experiencing honestly they set the example for treating their customer perfectly The reason why I was not happy was the food was not very impressive The chicken and waffle app was good but not that great also the chicken was raw in two of the chicken strips I have to mention our waitress did a great job making sure to apologize and take the charge off the bill because it was not edible I ordered the meatloaf my older sis ordered the lamb burger and my younger sis ordered the truffle grilled cheese We are the kind that share tastes so we all get a chance to try a few things I ended up trading my meal with my older sis because she liked the meatloaf a lot So she likes meatloaf different than I do I guess but what I did not like was the gravy it was not that good I liked the lamb burger more but the meat was not seasoned well it could not get a salt hint from it at all but the topping helped to add flavor and it was good overall The fries were good but I feel like if InNout or five guys makes better fries they are not impressing me much The ketchup was soooo good though I am not a ketchup eater much I mix it with mayo for a Utah style fry sauce but this spiced one was very yummy The truffle grilled cheese was again good but not great it also lacked seasoning or any wow factor Last the dessert the apple pie was very good not the best I have had but solid apple pie The dream pudding cup was not good it was very griddy like very very griddy I really did not expect to feel this way maybe the high expectations set me up for a let down but really I was just let down