text: This place is so shady I was there for three hours worked with management and spent over I was told that I had to switch my plan during my upgrade from unlimited data to limited While this is true the manager told me that I use gigmonth so I went with the plan he suggested Later after speaking with customer service on the phone she told me that I have never gone over gig and adjusted my plan accordingly The sleazeball at the store further disclosed multiple hidden fees at the register rather than being honest from the beginning nnI am seriously questioning leaving Verizon after years due to this experience