text: This is a really nice looking office big waiting area and not very busy At first the lady at the front desk was kind of rude giving us a hard time about our insurance due to mix up with another office I explained to her what our situation was and she finally got on the phone with our insurance company and straightened everything out Took her all of five minutes so I was kind of of irritated that she she just do that from the beginning However after that our customer service was great We were introduced to a nice young lady who was very knowledgeable on all the different glasses and knew a lot about how much our insurance would cover and what type of glasses work best with our prescription She broke down all the materials the prices and the discounts We we were in and out in hour We were very pleased