text: I have taken all four of my dogs here nnWhen my puppy drowned they did let us switch the plan over to the one I got a couple months later after grieving That was kindnnHowevernThe wellness plans are garbage and I regret buying one for each one of my dogs I found a place to get vaccinations cheaper That is all you get Vaccinations and if you pay more the neuter spay All for dollars when a local neuter clinic will do it for nnThey had me as a loyal customer but I am pretty upset with the service Next time I will take my new dog elsewhere