text: So Travis took the social media Norm of tackling this online and tried to fix on the phone Sadly he challenged every negative I posted essentially calling me wrong starting with it is not mold because mold cannot grow with our cleaning schedule But after five minutes he admitted it was mildew So mold cannot grow with their aggressive cleaning plan but mildew is acceptable to themnnThen he suggested that they are star because they have suites restaurants a spa and their poolhot tub And in the same sentence admitted that their standard rooms leave something to be desired but they are working in it Allthewhile trying to convince me that they are four starsnnDont let the attempt at chatting with me in this post fool you They do not care and Travis tried to prove me wrong the entire conversation In the end he suggested if I wanted to try the mildew infested cockroachridden star Because they have a spa and restaurant meaning they agree that quality has nothing to do with that rating I should call him since I have his number nownnSeems easier to just skip this craphole and go Hyatt anywherennOr La Quinta Same room quality And they have a pool too and faster internet with no resort fees nnDropping them from stars to If I could go zero