text: First off I would rate ZERO stars but it will not let mennJohn who works at this location was actually very helpful for our situation so I do not fault him he is the only reason we still went back after our first incident he would be better to find a new company nnHOWEVER their corporate office is atrocious Paul their district manager came to our house to asses the damage to our driveway from a faulty oil filter that they installed They claim that the spots on our driveway are not oil Well then Paul if oil leaked on my driveway and there were no oil spots before then what are they He was abrasive rude unapologetic harsh and sounded like he could care less about anything we had to say and this was AFTER he was late to the appointment we had set He was more concerned with saving the company a few bucks here and there than fixing the situation which they created due to the oil filter spewing oil under our car as we drove home and then leaking on our driveway Of which might I add if I were Tire Works I would make my customer happy and then send the bill for the cleaning to the oil filter manufacturing companynnHORRIBLE CUSTOMER SERVICE DO NOT GO TO TIRE WORKS YOU WILL REGRET IT THIS IS NOT OUR FIRST GOAROUND WITH THEM DO NOT DO IT nnPaul is going to get a bucket of soap and a broom and try to clean it up but after that he suggested we go to the BBB if there is still an issue He would not even discuss anything else his words because he was going to clean it to our dissatisfaction Jerk Yep When asked what time he would be at our home his answer was I cannot give you a time since I have things to do If I told you and showed up at you would be mad at me again yep I would since you were late Professional Not even close And that is almost as high up the chain as you can go you are warned