text: Steve took one look at my Dual turntable from a distance and pronouced it unworthy of being fixed without even coming within inches of it But he was willing to part it out for me when I left generous I declined He was also willing as a special favor NOT to charge me for NOT looking at my turntable even though all it needed was a cartridge which are hard to find nownThen he starts flitting between patched up vintage turntables without making much of a strong point for any particular model but pointing out how lousy some of the shiny new models he sells are in comparison because of the motor mountingnnSo I left confused without any effort expended toward finding a cartridge for the turntable I brought innnTo seal the expereince I sent an email several days ago requesting suggestions on a turntable purchase based on specific critera and it is been a black hole no responsennSo I am going elsewhere