text: Dr Nielson operated on my sons knee and I liked him very much He put us at ease both before and the day of the outpatient surgery My only complaint is not related to the doctor When I took my son for followup visits I never had a copay because the front desk said I had a credit balance Now that we do not need to go back for follow up visits I called to find out if I still had a credit balance and lo and behold I do several hundred dollars worth What they charged me for my outofpocket portion for the surgery was higher than what the surgery actually was which is no big deal What is a big deal is that I have to wait several months before they will cut me a check for what I overpaid last year Not real happy about that