text: Went into store to get help about my back up list Tehy said they could not help menWhen I go t home and tried to print a copy of my list the computer deleted it The following day all of my number disappeared from my cell phone I spoke to many on line reps and was disconnected twice and the third one was not helpful at all One of them said he would call me back and never did What terrible experience to deal with Verizon ATT here I come