text: Rene at the Total Rewards desk is a total jerk He is very unprofessional when he called me up and left my party of at the line Apparently he can only serve person per party at a time when we all needed the same thing The other Total Rewards rep did not have any problem calling up other parties at the same time with a professional attitude too Rene needs to be retrained and have his attitude adjusted or else Paris is just going to lose more customers than it already is