text: My girlfriend has already written a review on our experience here Her name is Ivy EnnIt breaks our hearts to write a bad review but as it stands now we could not recommend this hotel Rumor hopefully will gain some stability and become the very cool hotel it has the potential to be Unfortunately I learned from one of its really awesome employees that it has been through managers in the year it is been open It is going to be tough to pull the staff together and get things in ordernnWe had a great first impression of Rumor a year ago when its first manager hosted a charity we love for a cocktail party Upon booking our room for our stay this past week we had a very different experience We found out that each employee has been given or not given different information obviously because no manager has been there long enough to set up and enforce guidelines and policies Can you request a soaking tub ahead of time Do they charge happy hour prices as advertised during the times advertised Do they allow outside food in the rooms or not Everyone had a different take on these thingsnnThe most upsetting thing came after we had left the hotel We discovered that most of the good reviews that lead folks to stay here are fabricated and posted by someone related to the Siegel Group of which this hotel is a part Some of the people who gave the reviews had only reviewed hotels in the Siegel Group and reviewed them all on the same day I feel like they made money my money off of the lies they posted online That is just not oknnI hope that a good manager can stay with this hotel long enough to get it on track and that the honest reviews posted online will begin to improve Toni Victor and Hailey deserve a lot of credit While each and every member of the staff has a different set of information these three were so kind and helpful and demonstrated great customer service despite the lousy situation they were in If it were not for them we would have left within the first hours we were there Unfortunately we only made it slightly longer than that and then changed hotels