text: I feel horrble to have to say this to my fellow yelpers but working with Checker Pool and Pump Supply was a horrible experience The whole thing From the intial phone call I made to the office to the final installation of the new motor Just awfulnnFirst the phone call to the office was less than desired The fellow who answered the phone was not terribly helpful and told me that he could not schedule anything but he would send my call to one of his technicians OkaynnA couple hours later a technician called He was abrubt and abrassive in his tone asking me to describe what was wrong and then interrupting me when he figured out that he knew better than I did what the description wasnnHe came and diagnosed the problem while I was at my office in Chandler He very tersely told me either I come in an hour or on Monday I had just come back home to degree weather so I thought it better he come quickly than wait days So he camennThen he called from the car and told me he had taken my motor as it needed to be repaired I was not given a choice He just took it So now I cannot have someone else come out and give me another price quote Of course this fellow still had not told me what was wrong or what the price would be he just took my motor and called me from the carnnWhen he returned on Tuesday not on Monday as he promised because he said I did not answer the phone soon enough for him and he could not leave the motor without any money from me he installed a new motor without telling me He told me on the phone that if he could not repair the motor someone would call and quote me the price for a new motor I guess not and what choice did I had he still had my old motor So we were forced to accept the new motor since it was already installed without a price or a preinstallation discussionnnHe then told us that a pipe was cracked and that the suction for the pool pump was compromised but he did not fix it Why not offer to fix it And after he left he left our pump clock on for just hours Really In the summer And he did not tell us the fill valve was also broken A cheap part that I am sure he had on the truck would have fixed thatnnThe new motor was which I am told is very fair but then they charged for shop labor for what and nearly for the miscellaneous parts needed to install the motor and for his labor The price should have been about in my opinion If he had repaired the plumbing and the fill valve so we did not have to have someone else come by I might have thought was fair But now we have to have more work done on the pool by another companynnThis particular technician was so horrible I am afraid to call this company ever again He was rude to me and to my husband and