text: We are big fans of this restaurant although we usually go to the Mesa location Since we were meeting friends from Gilbert for dinner we decided to try out the Gilbert location nnWe got there about pm on a Sunday night They were busy but did not look packed Even with a party of we were seated within minutes We had a friend waitress and she quickly took or order and got drinks My friend noticed that the menu called out draft so he asked about beers on tap We were told that only the Mesa has beer on tap We decided to order a kids mac cheese two different pizzas a burger and a salad We were told that the pizzas took about minutes and that was fine since we had ordered a salad as an appetizer nnNowthe waiting beganabout minutes after we were there the waitress came back to tell us that the kitchen was out of the hatch green chile that goes on their The Match with Hatch burger My friend loves spicy food so was disappointed on this and said to do jalapenos instead We asked if the food was in process and was told that it was and they would come back with an estimate Around minutes the kids meal salad and burger showed up followed very quickly by of the pizzas The wagon wheel spinach salad was its typical tasty self Typically my child LOVES the mac cheese from here and dives in This time it took a lot of encouragement to get her to eat it It was a lot drier than usual and did not seem to have the same cheesy flavor compared to what she usually has at the Mesa location I typically love their pizzas however the Veg Out that we ordered was not up to the usual quality My st slice was burned black on the bottom and tasted burned At least only of the pizza was burned Our friends told us that their pizza was not like what they usually get back in Chicago but described it as edible so I was not sure if that was their way of saying that they did not like itnnThe waitress did appologize for the slow service and issues She did also give us a discount to make up for the long wait times My impression was that something was off the night of the May th for dinner service I wondered if they were short staffed We have never had that slow of service at Flancers or such unimpressive food I doubt that I will be able to talk my Chicago friends into giving them another try nnThis being said I really hope that this is not typical for Gilbert location and that we just caught them on a bad night We have always loved the service and great food from Mesa