text: I noticed there were Rittenhouse locations This is the one off Rittenhouse and Ocotillio The donuts are okay but not great I love the coffee especially the iced mocha swirl and the iced caramel swirl lattes BUT unfortunately for this locaion some of the employees do not know the difference between iced coffees and iced lattes I try to be specific when I place my order but sometimes the person taking my order will argue with me that an iced coffee is the same thing as a latte and sure enough when my drink comes out it is an iced coffee definitely not a latte This has happened to me more than a few times I have even spoken with the owner but it is still happening It is not very fun to dread going to a place because you know you might get the wrong order no matter what you do And i really hate having to go back thru drive thru or go back in to tell them it is wrong It is happened to me both thru drive thru and from ordering in the store Maybe I will try a different location At least Starbucks get it right of the time and does not give you attitude if you have to come back to tell them it was wrong I think this place gets it right of the time It used to be but I guess they hired new people or I just started going at different times of the day and way more often I do not know but it is disappointing