text: Grew up with this chain in Texas where apparently they have higher standards for both quality of product and service nnPopped in to grab a burger for takeout when my guy had a craving Signage was advertising their new bourbon burger with caramelized onions bleu cheese crumbles bacon and sweet bourbon sauce nOpted for the pound version and asked for a side of fries nReceipt reflects that I was charged apparently I was upgraded to a combo despite not receiving a drink Apparently a regular order of wedge fries consists of pieces For FOUR FUCKING FIFTY close enoughnI somehow did not realize this while I waited minutes for my ordernnWas asked how I wanted my burger cooked stated medium Burger received was well done Despite all the toppings listed in the ad only the onions and bourbon sauce appeared to be present in flavor and very scant amounts of each because it still came off as dry Did not taste any cheese whatsoever Fries were tasty topped with the jalapeno cheese sauce from their condiment bar that I love so much just wish I did not pay for twelve friesnnOh and that part about service and a minute wait for takeoutnI placed my order with one guy just as a large group walked in creating a line that literally went out the door No one ever stepped on to the other register Person ON register easily took five minutes to take each order wonder how many of theirs like mine were taken incorrectly and overcharged