text: The actual experience of the CT was fine The techs were fine etc BUT the front desk staff is horrible It turned out that the test was going to cost up front which surprised me as I have never paid anything up front before besides a small copay Other imaging places always billed the insurance and then billed me for anything that remained Not this place She called me up and abruptly almost rudely said How are you paying for the copay Those were literally her first words to me No explanation of what this cost was for No easing me into the fact that I needed to hand over hundreds of dollars days before Christmas Basically no people skills at all I needed the test so I paid the money Later I went back up and asked what the charges were for and she basically blew me off and said to call my insurance company nnThe whole thing left a VERY bad taste in my mouth I wanted to leave but they already had my money I have still not been able to figure out why I was charged that much and up front I am waiting on my insurance claim sheet to come back to me and hopefully that will explain it But the reviewers on here that had issues with incorrect almost fraudulent billing are making me even more nervous Even if it is billed correctly and I did owe that money they made me feel like the money was all they cared about and that I should just pay up and shut up I will never go back to this place even if the charges were correct It is not worth feeling like I am getting screwed over and having the added stress of their bad attitude during an already stressful illness Someone needs to train those front desk workers they are an insult to the public