text: I want to write this review with as much as an open mind as I can because my experiences here are mixed nnI made my appointment in person a few weeks prior The guy gave me a little reminder card with the date and time on it I posted it on my desk at work and put it in my calendar I was set Until I showed up the daytime of my appointment and they had no record of it After a bunch of back and forth the one employee who is also a partner Robert had worked out with another customer for him to give me his appointment Apparently the other patient worked in the building next door and was very flexible and happy to switch That was very nice however I do not want to have to encounter situations like that when I make an appointmentnnThe optometrist was thorough and seemed confident in his work Great He did try for quite a while to convince me to buy daily lenses again after I clearly stated I could not afford them and wanted to switch to weeklies Ok he had to give in after a whilennCheck out was a breeze and once again Robert the managing partner was friendly professional and exhibited great customer service nnI want to be mad at Guys because truth be told the first time I went they were VERY backed up with appointments and I had to wait quite a while for my appointment But the guys that work there really are NICE and want to keep your business