text: We moved to Arizona few months ago and since our st choice Verizon was unavailable and no one provides Fios service we decided to go with Cox for internet and cablenSince day one we have had to call in for technical support becauses of choppy video and audio quality That isssue never resolved It got better after we had the th tech come out but not great Today we canceled the cable service because we were not getting any audio or video in any of the channels except the channel that the dvr was recording Even that would have been ok but no audio was so choppy I could not make out the conversations and finally gave up tryingnnThe internet was cancelled a couple of months ago because it was so bad We switched to CenturyLink DSL and things were betternThe issue we had with COX was that the signal was not stable and inconsistant all the time The router they provided was faulty and the wireless part of it would disappear and disconnect us all the time And when we were connected we were lucky if we can stream hulu or netflix with only a few pauses of buffering most of the time we got frustrated trying to watch a single episode due to slow or intermittent lack of signalsnnToday we are finally rid of a bad service it is too bad Verizon Fios is not available here that is what we had back in the east coast and have never had quality issues nor any complaints