text: I hope that management sees this and does something about it Your sales people are ridiculous I understand you have to add on to the sale but lying is a whole different ball game I asked for the VIP and when I requested they put the natural finish on the dash instead of the glossy which I have done times before I had to upgrade to the platinum package I was told I asked why do I need to pay more for something that has never cost me extra in the past To which there was no answer just more attempts to upsell I hope the extra bucks was worth it because I just want to get my car cleaned not be hassled and asked times if I want the detail now in the future or years from now Relax and give the people what they want