text: As soon as I walked in I knew that I had made a mistake There were so many people in the waiting area that I had to fill out my new patient paperwork in the lobby of the building There were children running around and not a very professional or calming environment nnThis is the first time that I have used my vision insurance to see a optometrist in a couple of years I thought that this year I would find someone on my plan and try to keep it simple and get my exam and glasses done all at the same time Another decision that I was soon to regret nnMy appointment was at pm and there were so many people in the waiting room that I thought I would be waiting for a very long time I got called back to see the Dr at about pm I thought that was pretty fast considering how many people had been waiting I soon found out why My time with the Dr was less than mins I have worn glasses for over years and have never had such a brief exam I was in and out so fast I felt I was going through a revolving door I guess that is how they go through so many people so quickly nnI was told to sit down and wait for my prescription Once my prescription was completed by the Dr I was instructed to go to the glasses area and that they would have my prescription ready So I went over to the glasses area and thought ok it is almost over I can pick out my new glasses and be on my way Nope another mistake When I got to the glasses area I was told that they do not accept my insurance I specifically selected this location to be able to do everything at the same time The glasses representative did not even check any list of what insurance they did take just told me no I told the representative that I checked with my insurance and that Arizona Eye Specialists in on my plan She advised me that they are separate and not a part of Arizona Eye Specialist If they are not a part of them why was my prescription sent automatically to themnnNeedless to say that I took my prescription and left incredibly disappointed and frustrated It actually got even worse at this point Once I looked at the prescription it looks totally wrong Unless my prescription has changed dramatically in the last year During my exam I was told that my vision was with my current glasses I am not sure then how the prescription that they gave me could be so different nnSo after all that I have a bad prescription and no glasses I am going to make an appointment to my old Dr and end up paying out of pocket to get a correct prescription and buy my glasses elsewhere nnThis was a complete and annoying waste of my time I would definitely not recommend This was a horrible experience I usually do not review on yelp but this only had one review and even though it was negative I wish there were more because if there were more it could have saved me this negative experience