text: What a major disappointment from Hyatt I used to be a Marriott man but have been staying in Hyatt properties very regularly for the past couple of years At checkin they did not even acknowledge that I was a Platinum member much less offer anything The room looked nice but the bed was hard as a rock pillows were paper thin and the air conditioner sounded like a freight train every time it started up Now I could have chalked that up to the room but a coworker is staying here as well in a different room and he said his is the same way Lots of constant rattles creaks and various other noises going on in here Pretty sad I have stayed at many Hyatt Place hotels before and it has always been a good experience The one positive thing I will say is that the staff is very nice beyond that thumbs down I have a group of folks that will be working in Pittsburg for the next several weeks to a couple of months and I will not be putting them here Nor will I be staying here again