text: In a few words Great food terrible servicenI have been to Ventano three times now They have a lovely wine list and all the food I or anyone in my party has ordered was delicious I especially recommend the Spiedini which is an impossibly amazing What if they mated love child of mozzerella sticks and chicken tenders NOMNOMNOMnThe problem and the reason I will not be going back is the service It is simply incompetent The first time I went we were not seated for minutes and later found out that the hostess completely forgot about us EVEN THOUGH WE WERE STANDING RIGHT IN FRONT OF HER During one visit we had a waiter who would rather talk to other waiters than pay any attention to us and during another we had two waiters who were taking duplicate orders for the first half of our meal and then could not attract the attention of either during the second half short of actually waving our arms in the airnIn addition to the incompetent staff this restaurant employs the most annoying technology I have ever seen they bring a portable credit card machine to your table and make you CHECK YOURSELF OUT I have never seen anything so tacky at a supposedly nice restaurant You have to swipe your own credit card like you were at Subway then select your tip from the choices of or other Needless to say I chose other I should have chosen ZEROnGet it together Ventano Your food is too good to have such terrible waitstaff and a fastfood checkout Let me know when you fix it and I will be back