text: I came here by chance with my son not realizing that they had a private party that was about to start there were only a handful of kids hanging around and there was no party set up whatsoever As I proceeded to check in the guy behind the counter asked are you part of the party I said no and he said You cannot be here Obviously if I had known that there was a private party then we would not have checked in No may I help you or here are our open play hours NOTHING RUDE MUCH Then another guy made a smarta comment as we were about to walk out and i heard them chuckle I am in a customer servicebased profession too and this is definitely not the way you treat potential customers Very disappointing