text: I want to like this hotel I really do BUT after our first night here I am so irritated I cannot We have been looking forward to trying the new Tropicana We got here around midnight yesterday after a hour drive from San Diego due to a chemical spill causing delays We were so exhausted and hungry We went to the Cafe Beach which I had high hopes for Service was mediocre and slow and the soup I had was lukewarm and the tbone special my fiancue ordered in medium came out well done and tough We were too exhausted to complain and were happy to crawl into bed around am The room is nicely decorated and clean and we were so excited to finally be on vacation and to sleep in Unfortunately we were woken a little after am by some loud workout session And if it was not obnoxious enough to hear the instructor yelling come on Las Vegas you can do it and Now let us do that again over and over it is been going on for TWO HOURS So after working an exhausting hour drive and a lousy overpriced dinner we are woken up hours later by loud workout music and yelling I called the front desk to change rooms and was told there are no rooms available It is just a hour class and will be over by am and I am surprised you can hear it are you kidding me I can hear every effin word How about a So sorry first time customer that you are disturbed and woken early on your vacation We will move you to a quieter room as soon as possible I am in a sales role and appreciate the importance of good customer service especially with a new customer This was not that I understand things happen but being told just to put up with it was pretty lousy I would have offered earplugs a move as soon as possible maybe even an upgrade or breakfast to make up for my customer being disturbed But no I was told to check back this afternoonnnThe fact that I am writing a Yelp review at am should tell you how annoyed I am by all this By the way it is now am and I have been listening to loud music and some guy yelling Here we go again let us go over and over for hours Some vacation I would have been better off staying at home or another hotelnnThis is just our first night of three I really hope the other two are better because so far I am really unimpressed and have no reason to come back We come to Vegas about times a year and do not think Tropicana will be a place we will be back to