text: Actually I nikki am a real customer as is this review one hundred and ten percent It does not surprise me however after the way I was treated by you or your employee that you would go as low as to try to pretend that this never happened I told all concierge staff in veer towers not to recommend your company anymore after the horrible customer service I received that day and the huge inconvenience I was given by having to find another carpet company last minute If you can not find my information in the system it is probably under nicole esposito and if it still does not appear then your computer system must be as incompetent as you andor your staff that day Otherwise you are just a flatout liar and have no idea how to conduct a reputable business FUTURE CUSTOMERS DO YOURSELF A FAVOR AND DO NOT USE THIS COMPANY