text: I had to get my computer fix there I thought it was a harddrivw issue But when they did a diagnostic They said it was not a hard drive issue That it might be software issue And they said that it has a virus Which is a malaware So I paid for a diagnostic And to clean my computer This is the reason I give it to stars They did not really clean my computer that good I ask the guy if they clean my computer and they said yes but they did not clean my computer really good When the sales person left a message on my phone staing my computer was done coudent really understand him He told me what was wrong But coudent understand him When I went to pick up my computer they did not tell me everything what the guy told me on the phone Everybody should be in the same paige If the person is looking at notes the computer Make sure its the same that the guy that call me said do not just say I do not know