text: I visited yesterday to look for a storage unit The sign outside indicates a number of sizes available and rates I walked in and asked for a rate sheet The girl at the front desk stated that she did not have one but that she would write down the rates of the sizes I was interested in nnMe How significantly different are the x and the xnnHer About feetnnWhatnnHere are several options for what I would consider to be appropriate responsesnn A lot of people get the x but end up deciding it is too small and upgrade to the xnnornn Let us talk about what you plan to store and we can help determine what size is best for younnor nn Why do not we go look at them and you can get a feel for what the sizes meannnI did not need a math lesson I can do math I needed simple common courtesy or even basic customer service I told her that her answer was rude and started to turn to walk out because if service starts off poor I am not going to stay I turned to look at her again and she had a look of shock on her face I told her that was basic math and that I could do math She continued to look surprised and defended her glib nonservice oriented answer nnPerhaps I should lower my expectations for service She was working the front desk at a storage unit She probably did not go through years of customer service training I do not know I just know that when it starts bad it is going to be bad I will not be going back and will be checking out other options in the neighborhood