text: We have been at Mandalay before in both Mandalay and The Hotel This time May th we arrived and instead of Mandalay we received a room in The Hotel Nothing wrong with that as we had a good stay last time The second day after shopping and lunch we found our room not cleaned After having contacted the reception this problem was solved later that afternoon That same day after having dinner we could not get into our room Our keycards were blocked At the reception we received new keycards Both Mandalay and The Hotel lost the glamour of the earlier days and our next visit to Las Vegas will not be in above mentioned hotels