text: I am a frequent Vegas visitor and have been to this casinohotel numerous times I thought maybe last time that it was an offday but tonight makes me think this is more common I went to go valet and the guy said he could only valet cars for people staying at the hotel He asked for a room key I am thinking maybe it is a full house tonight or something right The entire casino was fairly empty There was no concert playing no special event No Vegas hotel has ever turned me away from valet I even had the in my hand to tip the gentlemannnGetting inside to the casino was another story There were heavily intoxicated folks blocking the doors and no staff at the hotel were around to take control and let people come in without being hassled I know it is Vegas and I get that it is party city but it is a turn off for me for no hotel staff to even have them move to the side to catch a cab or whatever they were doing nnThe gambling was just eh this time but the customer service was even worse The dealer I had was amazing and she in not so many words said that this was an issue there and that a lot of tourists and locals are turned off by the customer service before walking through the door I appreciate her honesty and enjoyed my time at the tablennI do not think I will be spending my hard earned dollars here again