text: Absolutely horrific experience I special ordered a sectional which of course meant I had to pay more and when it was delivered it was two completely different colors One side was a dark gray and the other a light graytan I took a few pictures of the sectional and emailed them to Steve the assistant manager who was supposed to place an order for the correct color Weeks later my salesman was finally informed of the incident and came out to take additional pictures where he confirmed the difference in colors weeks after this multicolor sectional was delivered I received a call telling me that the manufacturer needed the couch to color match so that an error did not occur this time around Reluctantly and against my better judgement I let them take it and give me a sofa and love seat temporarily Yesterday Mike Norris the general manager of the store called me to tell me that in the light of the warehouse the sectional is in fact one color and that nothing will be done for me The manufacturer refuses to make it again properly and the store will not do anything either I was instructed to put the sectional in a different part of the house because it is the lighting that is causing it to be different colors While I have pictures to prove that it is the same color no matter what light it is in Mike Norris insisted they would do nothing to help and that if I wanted to cancel the order they would keep my down that I had to pay for the special order He was very disrespectful rude and I am completely astonished that a company would treat it is customers this way They also chipped one of the lamps I ordered and it took two visits from them and an additional trip to the store to get the correct replacement lamp nn I refuse to accept a twotoned couch and will take this to a corporate level as well as involve channel news if they are unable to provide me with the product I paid for DO NOT go to this location They do not care about the consumer in any way they only care about themselves and are willing to go to any lengths to make sure they are not held accountable for any mistakes