text: Well right now the review is not so good I have been coming here for years and am very disappointed I booked a gold luxury room with VIP check in Check in was fine except she checked me in under the wrong name Stewart and not Swartz I ran all over looking for the room Gold Tower Then they said Rush Tower then back to check in as I finally figured out I was checked in wrong That after providing a credit card and photo ID Basically got a ops sorry from my second check in Then they Could not find our bags at the bell desk First they said they did not have a bell boy right now but we were first in line Well waited and waited and called again Sorry we do not have your claim check what do your bags look like So what was the first story we got then They found the bags do we are all good now Oops our room is right over Fremont Street and the Fremont Street Experience Guess we will not be sleeping much Sure hope things get better