text: No Thanks My husband bought one of these stamp cards that has free oil changes and other services on it so I took my car in for an oil change at this location They said they would not be able to do it today because they were too slammed Ok fineso I scheduled an appointment for the following day I arrived on time to my appointment and they guy was like uhhhcan you come back later or tomorrow Um nothat is why I made an appointment He said it would be at least hours before they could get to my car So I asked them to call nearby locations to see if they were not so busy He did and found one that was not busy so on my way I went nnAt the Horizon Ridge location I was given an estimated minutes wait timemaybe sooner once I arrived An HOUR and minutes latermy car was FINALLY done It did not help that I had an antsy year old with mennFrom overscheduling appointments to grossly underestimating wait timesI will stick to Terribles for future oil changes It seems like poor costumer service is the norm at Tire Workseveryone in the waiting room was frustrated