text: NEVER AGAIN As a local I have tried repeatedly to love this store and the staff and owner make it impossible BEAUTIFUL yarns though in agreement with some of the other reviewers the prices are a bit higher YARN SNOBS to the max I was told that I would find NOTHING but high end yarns here meaning no acrylic SHUDDERnnThe last time I was physically in the store an outoftowner buying an ungodly amount of merchandise mind you questioned where the other yarn store in town was she was told that there WERE no other yarnknitting stores in town When she questioned further because she had BEEN there on a prior trip it was revealed that Gails did not consider them a competitor because they CROCHETthis was from Gails mouth direct shudder once again Yes I met the woman in the parking lot and had her follow me to the other store after I set my intended purchase backnnToday an online search for yarn led me to Gails as it was the only local retailer I just placed a call to the store where the employee could not have answered me more hurried annoyed really or ruder in an attempt to not have to deal with me on the phone and get off as quick as she could I understand the mechanics of dealing with customers calling into a shop but this is a mile trip across town for me so I just wanted to make sure they carried it before I drove there on gallon gasoline They do not carry what I needednnMy money will be better spent elsewhere in Vegas there are two additional yarnknitting stores in town WOOLY WONDERS and SIN CITY KNIT SHOP both cater not only to knitters but crocheters as well OH the HORRORS Skip this one pleasant staff is worth so much more to me