text: I purchased carpet for a rental house I have in Buckeye Az Within months the carpet started to fall apart at the seems The installer looked at the carpet and said it was defected Prosource sent a so called independent person and said it was the installer Talking to a carpet manufacturing rep the so called independent person usually sides with the carpet store or they do not get used by the store anymore The fact is the carpet fell apart I have owned rental property for years I have dealt with carpet a lot The carpet was definitely defective and when the seems were heated it broke down the backing of the carpet The so called independent person said it could be reseamed But when I pulled on the carpet it came off the backing inches back from the seem It could not be fixed it had to be replaced Prosource would not stand behind their product They said they would do nothing We even asked if they would sell carpet at cost to replace it and they even said no to that This was a job under a and if they would not take care of that think about if it was a big job I am sure they do a fine job upfront but wait to you have a problem I had to purchase new carpet from a different company I would never recommend Prosource based on their customer service after the sale Beware