text: It is such a shame that the service does not match the food and decor This is our third time visiting Service has left a lot to desire each time but the food is what has brought us back until nownnEarly this afternoon it was apparent that the ownermanager was not there Staff was clearly heard complaining to eachother as guests where trickling in One example Oh Gawd they just keep coming in We are trying to leave Umm Really nnServer did not know how to make a latte brought me an espresso with cream floated on the top instead He had the audacity to say Well what did you want then It is a latte There is cream on it but we are out of large cups Really The latte cups are stacked adjacent to the machine He then told me that he is never made one before and would find someone to make it for him I should have known better and cancelled the order there Instead watched someone show him how to make it on a filthy dirty machine the frother is crusted over Neither one of them bothered to clean it off when they were finished either The water bottles can be a nice touch but they need to be clean and water spot free in the bright daylight greasy fingerprints from crappy waiters manhandling them look disgustingnnServer only came around when it was time to give us our check He was really charming when we were getting ready to leave a gratuity We left just nnAgain the food is really good The cooks seem to be the only staff that gives a damn nnThe waitstaff does not have to worry about us being a bother to them by coming in for lunchdinneror brunch againnnTo the owner n May we suggest some customer service staff training We are a very laidback and loyal repeatcustomer type couple This is the rd time shy service for us We will not be back