text: I am not much of a reviewer but this particular experience I have recently had with a tech at this salon was so bad that I decided to write a review Forgive me if this rant turns into an essaynnI have been to Diamond Nails a few times now All my previous experiences were not the most impressive but did fulfill my expectations I would say stars previous to this experience so pretty good Pleasant customer service and pretty decent nail designs To be fair I have been accustomed to great nail salons in California before I came back to Vegas nnI went in after a strenuous week looking to wind down with some relaxing manipedi I had an appointment but ran late and was assigned to a random tech I think named Yuki That was fine since I never had a favorite and went to different techs everytime I visited Never was a problem beforennI went in with a sample picture of a nail art I wanted to get done It was a rather unusual nail art with reversed light pink gradation with clear tips I knew it might be difficult to portray the same effect but the result I got was nowhere closennThere were ultimately things that made me extremely frustrated and upsetnn LACK OF TECHNICAL ABILITYnThe gradationfade of the color was nothing like a real gradation Just a two chunky and irregular separation of the clear and the pink I tried making a few side comments to help her understand how I wanted it but it did not work I was even going to just let it go assuming that this nail art is just too difficult to copy I did not even bother asking for the Ddesign shown on the index finger of the sample picture because I was aware of the available stock of D accessories For the pinky I asked for a gradation of the gold glitter instead of the full nail so I can keep the look longer I have had nailart done many times before in various designs but never had I had a tech apply only a SINGLE coat of a glitter claiming that multiple coats would ruin the fade effect and make it too bulky Towards the end she even had the audacity to comment on how pretty it looked nWas she joking I could not believe she said that when my discontentment was probably evidentnThe whole thing just looked worse than if I had done them myself nAll my friends and even my mother commented on how terrible my nails looknAnd to think that I paid in full for this messWhat a DISASTERnTo her credit the regularexpress pedicure was just okaynn ATTITUDEnWhen I discovered nasty little black dust particles very visibly sealed into my gel nails on quite a few of them she kept pretending not to see them This was ridiculous because I have never had this happen before in my entire years of nailart history When I told her that I obviously wanted to get the dust particles removed she kept arguing that the dust particles were so small that others would not notice and it probably came from the sponge that she used to create the socalled gradation effect Is not it a priority to REMOVE the problem rather than to assign an excuse for it I also noted her halfhearted whimsical hand massage at the end of the manicure nI ended up complaining to the management the girl and the guy usually by the cashier because I was not getting anything through Yuki All they did was to call her back and ask what had happened NO APOLOGIES Then she proceeded to tell me to take a seat again with an irritated expression She attempted to redo the few nails and all she did was apply an extra coat of the gradation which just made the color separation worse When I tried to point out exactly what was wrong she kept saying in an irritated tone What do you want me to do Just unbelievable I eventually gave up and sat there quietlynnnAll in all I ended up getting my nails redone during my trip to California shortly after I do not know if she was having an off day but there is absolutely no excuse to behave like that in a service industry such as this nEven though I expected more from the management in reparation for this issue due to the salons stellar reviews on Yelp Diamond Nail Salon is alright nI will probably go back but this time I will be sure to make an appointment with a specific tech with some good rep I would rather leave and come back another time than go to that tech again You all have been warned