text: I do not even know where to startI was very excited to come to Las Vegas to see the new EncoreWe checked in at pm and did not get our room till ish so when i got to our room first i found out i got one king bed when i clearly requested for two queens a month ago and i also reminded them when i was there i went downstairs to see what was going on an they told me there will be no more queens beds the whole week that i am going to be here for so i was like so i book month ahead of time saying that i wanted to queen n i get king bed what the hell is that all about although i know my room was free but i did have to pay for one night for it she told me in her system that it show only have one paying adult on there not four but i clearly said i wanted two queens bed so would not that mean anything To make it better the registration desk girl was the biggest bitch ever She said a request is just a request we never promised anything No apology just attitudenAt pm the other half of our party checked in couples and they got beds each T read more ubbhey were told that is all that is availableni was so piss that i was like forget it i am done with this place nnif you want to read more go Read Jen j Maria j we were all there