text: I would put negative stars if possible Took a pair of boots in to repair and it came back worse than i left it They said they would fix it again and when i came back to pick them up the second time they had spray painted the metal hardware to repair it Twice I waited in the store for them to fix it when i complained and the front clerk Chris told me to come back a third time and call the manager so he could take care of the problem He said the difference between me and you is that I have patience and patience is a virtue Wow Chris Extraordinary customer service Good luck with that business model You clearly do not know what you are doing You lie about being able to fix something then you screw it up not once but twice then tell your customer you do not know what they do back there in your own store and that I have to come back now a third time to speak to manager To top it all off you insult me for being disappointed in your poor work and inability to correct it Yes patience is a virtue but to respond with another cliche phrase Karma is a bitch Anyone looking to get their shoes repaired right the first time Stay clear of here All you will come away with is a headache and if Chris is assisting you insulted