text: TERRIBLE CUSTOMER SERVICE After reading all the rave reviews my girlfriends and I made a dinner reservation two months in advance for my bachelorette party When we arrived on a Saturday night the hostesses were dismissive and could not find our reservation even though someone had called to confirm it the day before The hostess would not even acknowledge my friend so the rest of us headed to the bar for a drink the bartender and the drinks are the only reason I gave one star Eventually our reservation was located and we we were seated outside next to the dumpster It was a very windy night and the smells from the dumpster and the cold were such a turn off we asked our waitress to be moved she left and never returned after dropping off water for half our party The hostesses continued to be unhelpful and the manager was even worse He just scratched his head and could not figure out what to do Lastly some other friends not at dinner had ordered champagne for the table had their credit card charged and as we left none of the waitstaff or manager had any record of this no apologiesa week later my friend is still disputing the charge This is probably the worst dining experience I have ever hadwith no actual dining involvednnWe left walked to Cowboy ChaoAMAZING Great service fun atmosphere and delicious food