text: Terrible service from this location No one put in our appetizer order that we immediately gave to one of our servers that was supposedly taking care of us After waiting close to minutes our daughters meal came out which we ordered with our dinners well after the appetizer We ordered onion strings and jalapeufos so we knew even with a backed up kitchen there is no way it would take that long for our appetizer At this point we did not want our dinners sitting under heat lamps for more minutes while they try to make us an appetizer We had our rd server who claimed to also be talking care of us check on the food situation and he let us know that one of the servers must have forgotten to enter our appetizer since it was not in the system at all We made sure to cancel that order Then the first server the one who neglected to put our order in correctly in the first place had the nerve to come tell us that she will make sure that the appetizer does not go on our bill Like we were going to pay for food we never received The rest of the food came out just a couple burgers It was decent consistent chilis quality At least the kitchen was doing their job correctly Not once during our dinner were we checked on We even had an EMPTY beer and margarita and we were not offered or asked if we wanted another round or asked how our food was Plus the server looked so inconvenienced when we asked for the check We are not picky or rude people so I really do not understand the horrible service I am in the service industry and even waited tables in the past and I would never even imagine giving a guest as horrible of an experience as we received at this particular Chilis Save your money do not go to this location There are plenty of other food options near the Chandler mallnnAdvice for Chilis servers for one table is excessive and unnecessary Someone drops the ball at some point which clearly happened on this occasion The guest ends up with a terrible experience which they tell all their friends and Yelp about And your servers get to share a NOT so generous tip