text: So this is the th time I have been to Sucky Factory er sugar factory I do not get here often being that it is on the strip but when I go here it is usually for some occasion In this case for a birthday nnThe place was pretty crowded and we sat outside on the patio which we all enjoyed great view of the bellagio fountains Our waiter Isaac came to order our drinks within mins or less good speedy service I thought Than we were giving time to order our entrees I order the TBG pasta spaghetti tomato basil Garlic and Parmesan I added shrimp Sounds amazing right So I thought I get my pasta and it looks like straight up spaghetti with marinara sauce and the shrimps still had their tails I was really disappointed with the dish and when Isaac came back to ask how our food was I let him know I did not like pasta dish and would like to order something else Instead of being gracious about it he actually got offended and asked me why do not you like it I was pretty surprised I explained to him nicely that there was no basil garlic very little Parmesan and that the shrimps still have their tales his response back was oh yea we keep the tails on our shrimp nnI think to my self AND I AM suppose to know this how As a waiter if it is not common to have something in a dish it is his job to inform me that hey our shrimps still have tails on them just letting you know But he did not and got offended when I did not like that Hellooooo it is a pasta dish When I am paying I do not want to have to go digging around for the shrimp in my pasta and having to take their tails off nnAfter that he gave me the menu to reorder something else and than decided he was going to take a long time to come back to take my order What Great customer service After putting in my simple fried Mac cheese order it took about another mins to get to the table When it did and I started eating he purposely went to the table behind us and asked how their meals were I made a comment to my friend saying how nice of him to ignore us and ask the other table about their food thinking he might of heard that he came around to our table and ask how my Mac cheese was Like really dude Cmon you totally suck And this is why sugar factory is getting a sucky rating Sucky waiter and sucky pasta I am truly disappointed Should be called Sucky Factory