text: I had these people come out to look at my ac unit I just bought the house so I was not living there yet I needed to know when they would be there so I could let them in They called me around am and said the tech would be there in the next two hours so I headed out to the house I bought that was minutes away from where I lived Waited until am then called them They said they would be there around noon Waited until noon still no one Had to leave for work so I left a key and told them to call me when they were done to tell me what was going on They never called I called them hours later and they said my coils were dirty and they wanted dollars to clean them I told them no Looked it up on the internet and found out I could buy a can of cleaner at home depot and spray it off with my hose myself The can cost less than bucks I will not be using these people again