text: I was a customer for years and even referred my husband and others to their office Staff has become difficult to work with and you cannot complain because it is all nepotism there all related They try to rip you off however they can I suggest if you go there get a written quote in advance otherwise they will charge you more later For example I paid my VSP copayment for an exam Then Andrea the doctors wife leaves me a message saying I owe additional on top to other costs for the exam At first it sounds reasonable more for the doctor measuring me for contacts Then she changes the price for the contact portion of the exam to That is for the exams done in the same visit She tries to appease me by saying it could be more if I had astigmatism or needed bifocals thank goodness my rx it is basic FYI Costco charges about for both prior to insurance If you go here I highly suggest you get a written quote and have lots of patience The doctor takes about an hour for an exam but at least he is nice His family working the front desk tend to be disorganized and hungry for your money It used to not be this way I will no longer go there and sadly have no choice but to change because this is ridiculous and they are not transparent in their pricing Hope this helps