text: Things at this Sonic have gone from bad to worse The quality had been failing and the staff does not even have a clue what they are doing Today was the best one yet We went there for breakfast and they have a special where large drinks are That should be simple well not for them or their management staff We get the receipt and they charge us Should be and easy fix should be well it was not We were told they cannot refund it they already ran the card sorry They gave us a coupon for a drink for later How does that fix it No matter how many ways we explain they do not get it I understand they are young but they need someone with more management training there to help Get it together Sonic