text: I absolutely love this Starbucks Do not get me wrong It has never ever upset me until today at am when I entered the drive thru Not only did the girl working the headset RUSH me through my order which is a huuuuge pet peeve of mine but she clearly was not listening either because I asked for an iced caramel macchiato with soy for my passenger and a bacon breakfast sandwich I was given a half frozen breakfast sandwich and a hot caramel macchiato As I handed the drink back and told her that it was supposed to be iced she took it back without saying ANYTHING to me We decided we would leave the sand which part out because she seemed so busy even though there was only one car in the drive thru behind meand we thought we would just warm it up at home I was expecting some kind of sorry or something sympathetic when she came back with our iced drink but she did not say one wordat all AAAANDD to top it all off she gave me an iced caramel macchiato with MILK Very displeased with this visit on our way home we passed the Starbucks on Thomas and scottsdale and they were very honored to give my friend a new drink and a new sand which for free with no RUSHED feeling Brownie points to the Scottsdale and Thomas location But gold water you need a new drive thru girl