text: Avoid at all costs hour minutes for an oil change I had an AM appointment for an oil change I arrived expecting to be done in minutes Oil changes do not take that long and I had scheduled an appointment to get it done so I would not have to wait I talked to the manager and was given an excuse that my car a Sequoia had to use the large lift they only had of the large lifts they had appointments scheduled at etc etc Enough of the excuses how about some customer servicennFinally they had me pay and said they were finishing up I still waited more minutes Unacceptable I will never return to a Big O