text: This place used to be Falconis Acura of Las Vegas and may still show up that way on some invoices or bills of sale but is called Acura of Las Vegas at the NW corner of Rainbow and SaharannPretty average to perhaps below average sales experience some high pressure tactics when I purchased my new Acura and took a long time to negotiate a fair price Boiler room tactics used square numbers game let me go and check with the manager over and over with a story about meeting me part way made me sit for a while during all of this attempting to wait me out all of the old standards in car sales gamesmanship nnFI experience was generally below average as well lots of sales add on attempts for high price wheel and tire insurance and all of those low value high price addonsnnService experience was very poor Every time they serviced my car it came back with grease on the interior or some damage Even after detailing it had grease on the interior very poornnTheir service writers in particular provided poor service never checked cardid quality control when it was ready to be picked up to see if it was in proper condition resulting in consistent poor interior condition when picked up Seemed to be disinterested in service Service writers also very disrespectful to customers in my opinion Some specific ones were very poor but will not name names but they know who they are Service managers also seemed disinterested in service in my opinionnnFor warranty work they never had enough loaners would send you out to a Buick dealership down the road on Sahara and rent you a Chevy Cobalt and you would waste hour round trip for the privelege for shuttles and waiting I once even got stuck with the Chevy Cobalt rental bill on my credit card when I was having warranty work done even though this was a loaner for warranty work the car was provided through Enterprise so all rental procedures were followed and it took three months many phone calls few returned and staff turnover led to retracing ground many times and a very angry personal visit to get this resolved not exactly Acura quality servicennWill never use this dealership again