text: I do not really write reviews but I just have to share the horrible experience I had at this hotel when I stayed this past weekend I was excited for this weekend getaway to Vegas Who ever is not Plus one of the girls found an awesome deal for this place on travelzoo for a one bedroom suite The pictures looked super nice and modern so we booked our trip I was happy when we arrived The lobby was big and spacious I liked how it was not as noisy and busy since they did not have a casino It kind of took a while to checkin since there were only three workers at the front desk We were given the st floor and we were stoked It had amazing views I liked how you could take a tunnel to go to the casino and the food court The room was nice and big The decor was modern and I could not wait to get into the tub The lighting was dark in the room and there were some chipsscratches on the pull out table but I did not think much of it The bed was big and comfy too nnI was enjoying my stay until the next morning when I woke up with bed bug bites I have stayed at lower end hotels before and never had this problem I was mortified It was just a small patch on my arm so I did not make a big deal out of it I also noticed a wretched stench in the bathroom but it was even stronger whenever I went to the sink to wash my hands I brushed it off and blamed it on the bad ventilation The girls and I decided to check out the SImon restaurant on the th floor where the pool also is for happy hour it was a little chilly to go into the pool The drinks at that place are spot on The bartender had heavy hands but that is good considering how much you were still paying per drink for happy hour nnIt all went downhill from here on out We go back to the room to start getting ready for another night out One of the girls asks for the hairdryer and we told her it is in a drawer in the bathroom since we used it the night before She opened up the drawer and could not believe what she saw She told us to go see what it is because she thought it was a joke but it was not There was a huge pile of POO in the drawer all over the hairdryer Literally a pile of s Wth was going on Who did this No way were we too drunk to do this Plus it was huuuuge Way to big to come out a girl No wonder the bathroom smelled like poop all day long We immediately call security and the front desk and explain our findings The first sign was that they did not even sound shocked over the phone They also took minutes to finally come to our room to check it out By then we already packed all our stuff up because there was no way we were going to stay another night in that room The manager and security at that shift came up took our statement took a few photos and told us we were going to be moved to a different room There was no sympathy for what just happened The only thing they offered to do was to call a bellhop to help move our stuff to the new room Of course they said they were going to investigate to see if there was any unauthorized use of our room We all had our key cards still so we did not lose it but you cannot tell which room it goes with anyway The whole process was taking forever and we had dinner reservations to go to Security told us they would notify us in a few hours to update us on the status of the case Did we ever get that call Nope We had to call ourselves the next morning before we checked out and of course the same guys who helped us out the night before were not there so they could not really give us answers yet The manager at the front desk was not any better We had to wait another minutes for her to come out and talk to us She said someone from risk management would call us to let us know what is going on any compensation We told her that they had horrible customer service Not once has anyone apologized for what happened to us Someone broke into our room and violated our sense of safety Luckily nothing was taken but who knows what else this pervert could have done to our things We even asked if this kind of thing happens all the time but of course they said no The entire time they seemed so unprofessional and like they did not care What kind of customer service is that If you may be in the wrong should not you be trying to do everything they can to make up for what just happened I guess the main thing was that it just seemed like they did not care and this was not something small like the hot water did not work in the room or something Someone in that hotel crossed the line and our well being was jeopardized nnSo we go back home with a sour taste in our mouths because we do not know what happened As of yet we are still waiting to hear back from corporate Guess they are just trying to think of ways to cover their buttsnnBottom line DO NOT STAY AT THIS HOTEL