text: We rented from Hertz in October When we were taking the shuttle to the airport we noticed that we had left a bag in the backseat of the car We called the rental office when we arrived at the airport minutes after leaving the car to report that our items were left in the car and give a detailed description of items which included a reading tablet They stated they could do nothing for us other than take a claim and give us a number We never heard back and they never located the items after I have contacted them several times to inquire It would not have been that difficult for them to call down to the car return when we initially called or to locate the individual who signed off on cleaning the car to inquire about the itemsnnPoor customer service and unethical employees