text: We were looking to buy a historic home and found Don through the Historic Phoenix website We had a great time looking at homes with him He was very honest about most things and would point out flaws with the homes before we even noticed them He did keep pressuring me to use his guy for financing even though I already had solid financing lined up elsewhere so that was a little annoying He also fed us a couple pieces of wrong information nnHowever we never felt at any point he was pushing us into buying something Quite the opposite he actually talked us out of a couple homes He was very helpful until we actually moved into our home and had a major problem with itnnWe had a plumbing problem that turned into a nightmare Our home warranty plan that Don chose for us without asking us if it was what we really wanted would not cover the repair and we called Don desperately seeking help Right away he seemed hesitant to help us but he did end up calling the home warranty people and upgraded our plan and got the repair coverednnThe nature of the plumbing problem clearly implied that the previous owner of the home knew of this issue and did not disclose it to us Don agreed with us and said he would call his broker and see what kind of legal action we could take Suddenly he stopped returning my calls and my emails were being ignored I finally got him back on the phone and he told me suddenly my emails ended up in his spam folder and he never got them but he told me he safelisted my address He again told me he would contact his broker and we did not hear from him again Emails continued to be ignored as well He clearly did not want to deal with this and was just brushing us off He already got his commission so why bother rightnnWe have since emailed Don with guidance on a couple things over the past year and have had no response Guess it is that pesky spam folder againnnHe did help us get the repair covered in the end so he gets stars instead of but I would not recommend Don to anyone seeking to buy a home in Phoenix