text: Formerly LOVED Harrahs because of all they have to do there and its location to everything cool on the strip Now I guess we are at a like This last trip to Vegas Harrahs disappointed me When we go on vacation we wait all year for this week It HAS to be great I do not want problem or screw up while I am away We booked a regular room at Harrahs because at the time of the booking through jetbluecom the upgraded suite with jacuzzi was insanely expensive and for more we knew we could get a better room at Palazzo or Venetian or even Paris so we kept the regular room Upon check in I asked if our regular room was ready it was about noon there She said No It will not be ready till later between pm This is nuts I have NEVER waited that long to get a room in Vegas The whole point of coming in early is so you feel you have an extra day in Vegas Waiting all day for the room wastes the day I had no room key so I could not hit the pool etc Then I asked if there were any available upgrades The registration rep said Yes there is a jacuzzi suite that was just renovated in the older Mardi Gras tower you can have for an additional for the week Now this was not bad because it was th of July weekend and all so we took it Upon getting into the room it was renovated and gorgeous and updated and HUGE but there is no jacuzzi I called back downstairs and the girl insists there is a jacuzzi in there I told her its the same tub I have in my house and I did not pay another to bathe in this Lol So she makes us go back down and she looks for another room She finds another recently renovated jacuzzi room with flat screens etc in the same tower But for some reason this one is a little more Like more for the week At this time we were tired aggrevated and of course this room was available NOW SO we took that one We wanted to get our dayvacation started We get upstairs gorgeous Very nice We get settled and go eat and swimnThen at night we get back to the room and its HOT And this week in Vegas was mostly and better I check the air and its on Apparently only when you are MOVING WTF Apparently its a green innovation to not cool the room when you are not in it I FLY downstairs not thinking I should sweat for an additional I ask if there is anyway the room could be COLD The rep says they can come upstairs and disable the AC THIS IS KEY Once they disable it you are golden A few nights before we left it was back on sensor mode and I complained again and had it fixed Total bs for a more expensive room Add to that that my suite did not even have WiFi What year are we living in Hampton Inns have WiFi We had to be wired the whole time which was annoying I had this huge suite and could only get online on the bed when we first tried to connect to online there was no ethernet cable They gave it to us and then we saw there was no POWER cable to the modem Had to call back down for that Alot of nonsense for a top suite we paid alot extra for nNext time we would prob get a suite or upgraded room somewhere else like Paris Palazzo where they are all suites Venetian SIgnature etc We have stayed alot of places and Signature had the best jacuzzi tub HUGE We both fit in there comfortably Unlike this one at Harrahs It was one person at a time in the tub really what s the point of that LOL AND its still not long enough to have your whole body in tub I am and my legs and feet stuck out of the jacuzzi tub All that time and extra money for a tub we could not enjoy together Tsk tsk Harrahs They did all these awesome renovations and they made a teeny tub Sad