text: I am not impressed I really liked the other Hyatt Place in Mesa but this one just stinksliterally and figurativelynnYou can tell that they need to do a lot of improvements Popcorn ceilings from the s stained carpet sink in the middle of the room etc We walked in around am and there was no one to be seen or heard No note or anything just an empty space We had just driven for hours and we were tired with a little one minutes later the guy finally shows up If you are not going to be at the front desk then leave a note saying you will be back It is just BAD customer service even if you are the only one working Secondly my husband asked for a room higher up and away from the elevators He told us our room was at the end of the hallway Wrongit is rooms from the elevator Obviously you do not even know the layout of the floors so that is just not cool Thirdly the king size bed is just a little bigger than a queen size bed and is so uncomfortable that it definitely needs to be changed out Feeling the inner spring coils is not cool and it creaks like there is no tomorrow Lastly the smell of weed woke me up This place needs to figure out a better air system because these air units suck nnIn conclusion do not stay here You can do much better than this place after paying a night Drive a little further to get a way better place