text: I cannot really express how disappointed I am with AMH My boyfriend was down from Raleigh to help me bring my newly rescued cat for his appointment and we left early with him and drove from Cornelius down to their offices Through no fault of our own Independence was closed down to one lane We were about minutes late I called before my appointment time to let them know I was running late and why nnI understand that they would have to take the next appointment before us in that case but they did not just do that they enacted a PUNITIVE policy that they would take all the walkins in the waiting room before us We would have to wait with my cat in his tiny temporary cardboard crate that he was currently dismantling for over an hour I know they could have made an exception because one receptionist asked about it but they chose not to Nevermind that I told them about the road conditions and my boyfriends hour trip Nevermind that we were not minutes late that is when their policy kicks in until she started checking us in and called back to the doctor nnThis is ALSO the same office that years ago agreed to see my turtle not an emergency or anything When I got there I quickly realized the vet had NO qualifications to do so she was basically a recreational turtle lover She had as many qualifications as I did She even wanted to clip my redeared sliders nails not something you do I paid for the visit and did not say anything then though I was upset but now their offenses are really accumulating nnThanks for helping NOT helping me with my new rescue baby at allnnOther relevant info by the way this is one of those giant machines of a vet clinic with tons of doctors I much prefer a small vet clinic where they know me and my babies and actually CARE about my animals