text: I typically have good to great experiences at the other locations so before writing this review I thought I would peruse some of the other write ups I can see that I am not alone and that much of this is justifiednnAll of their locations are busy and for good reason the food is pretty good Typically it is a longer wait during the dinner hours and especially on weekends That part I get Went there this past weekend to celebrate a birthday mine at pm on Saturday Party of We were told the wait would be close to an hour It was already packed so that was not surprisingnnThe hostess came over after about minutes of waiting and asked us if we wanted to sit outside or preferred inside We wanted indoors it was degrees but why was not this asked when we put our names in The outside area was virtually empty Had we been OK with eating outside we may have already been seated nnThere were a few other parties waiting both inside and outside that were there before us Not that I counted but at Oreganos it is a good idea to survey how many are waiting to give you an idea of how long your wait will be As they were all seated we hoped that we would be up soon I understand that some tables cannot hold and so some smaller parties end up getting seated before us even though they arrived after As our wait continued parties of parties of parties of were all being seated before ours Everyone in our group was watching this process and agreed that we were passed over nnA manager walked over and let us know that they were going to be clearing off a table for us momentarily which they did but she offered no apology when we asked if they were certain we were not overlooked Clearly they have their own special math when it comes to determining first come first served You cannot make reservations for a party of any size there so you are always at your own risk with a party larger than Again the wait time did not surprise me but the way they went about seating guests left many questions and much to be desirednnThe food was its usual great self and our server was nice She took care of our appetizer It was a good meal Unfortunately the memory and story of this particular visit is still going to be the horrible wait managementnnI sent out a tweet about this before we left the restaurant asking someone to contact me Two days later I have not been contacted Just an FYI to Oreganos management several hundred people saw it and I will be tweeting out this review as wellnnLast time we were there our food was delayed because it was dropped on the floor on the way to the table It seems that it is always something at this location We may visit the others down the road but there are many other options in Gilbert if you are looking for a nice and fun place to eat