text: My boyfriend J and I have been there once before on a rather slow Tuesday evening so we thought we would see how they did with a busy Friday nightnnIt took a few minutes to get seated but nothing terribly out of keeping with a Friday night around pm When we were seated we were met by our waiter fairly promptly and placed our drink orders plain iced tea for myself passion fruit iced tea for JnnThe drinks were delivered as we deliberated over the menu and I must say I was disappointed My tea was not even flavored water just colored water Js tea which I expected to have a sweet and somewhat floral note was just bland and we could not taste the passion fruit at all We put the drinks aside deciding on the pretzel fondue appetizernnAs appetizers go and especially for this restaurant it was an economical and equally yummy decision The mustard was definitely pleasantly spicy and the mild flavor of the cheese complemented it well We snagged the waiter about our dissatisfaction with the drinks when we placed our appetizer order but he replied that it was about as strong as they make them We decided to stick with water after thatnnThe appetizer was good but there was an almost minute wait before our entrees were available the Delmonico for him and the oz strip for me We had order lobster mashed potatoes for Js side and a loaded baked potato for mine I was disappointed to see such a limited entree selection however a few seafood dishes and then almost exclusively steaks with one option for ribs No beef medallions no kebabs etcnnWhile we were waiting for our food we became aware of one of the main problems with the restaurant we had noticed before very little in the ways of sound dampening They have an open kitchen and we were seated right next to it with a nominal glass partition that I assume was meant to make us feel like we were not sitting right in the kitchen Nonetheless while we waited we frequently had to stop our conversations because the clatter of pans was too loud and on two occasions the wait staff and hostesses were having arguments right on the other side of the partition which does not by the way reach the ceiling rising instead only perhaps two feet above the backsides of the booth we were innnThe steaks were ordered medium rare but here we ran into another slight problem They serve on sizzling hot plates and by the time I would cut into my steak and had two bites the heat of the plate cooked the steak from medium rare to medium easily J did not have the same issue perhaps because he had a much thicker cut of steak and I was willing to put it offnnOur sides however were far less than satisfactory Js lobster mashed potato dish was not what we had originally thought diced lobster mixed in mashed potatoes but instead consisted of a small serving of mashed potatoes with four largeish chunks of lobster meat on top While it was tasty the pairing did nothing for a flavor boost and left a bit of a meh taste in both our mouthsnnMy baked potato meanwhile was so cold that the butter did not even begin to melt on it I placed it far to the side on the table along with my water glass Js already being there and waited for the waiter to return and inquire as I have always been told this is how to register a small issue with food Simply put it to the side for the waitperson to see and then carry onnnAfter five minutes of no drink refills and no sign of the waiter I had to flag down a bus boy who in turn spent another two or three minutes searching for the waiter before he returned I registered my displeasure he took the potato away and it was almost ten minutes before another potato was returned this one with the toppings on the side perhaps to better allow meltingheating of some of the itemsnnThrough it all J and I could not help but feel that our previous impression was correct an okay place but definitely not worth what they were charging for it Continually hearing the bandying of wait staff against host staff was also a disappointment for the meal We decided to skip dessert wishing to have an early eveningnnAll in all while the steaks were good there were a number of problems with the restaurant Poor sound dampening meant conversation was hard to carry especially on a Friday night when you were competing with all the other diners to talk as it was so loud Service while good when available was very slow The food had some minor issues as already notednnFor Arrowhead Grill I would have to say they need to seriously improve their wait staff and response time and consider adding a few items dinner rolls or bread with the meal perhaps to justify the expense of their dishesnnWell likely return in a few months and see whether anything has changed