text: My experience was seemingly better than most of the reviews I have read on here That being said I still have to give it a star experience as far as the service was concerned I booked my car a week in advance days for a grand total of nNot bad considering other companies were close to twice that The taxes here are insanennWhen I arrived there was nobody in line so I was served immediately I gave the lady my name and ID she found my reservation and that is where the fun begannIt went more or less like thisnnnSir are you going out of state with this car nnUh no was not planning on itnnOh because if you were you can get a Sonata Hybrid for per day morennNot bad but no I will not need itnnAre you sure It is a nice carnnNo that is OK thanksnnOk no problem Will you be adding insurance for only dollars a daynnNo I have got my ownnnAre you sure This is Las Vegas We have the highest insurance rates in the country because of the accidents and theftnnNo I am from Miami I am familiar with the problemnnI do not think it is a good idea I had a renter just last week had their car stolen out of the Valet lot at the Mirage and people break into the cars all the time You would be stupid not to take the insurance because your insurance will not cover the cost of downtime and other expensesnnWow Sounds like that is the Valets problem really No thank you I will be finennYou are getting an unheard of rate of a day you mean to tell me you will not protect yourself for only dollars morennYes I am surennOk then the total will be nnI was told it was when I booked online Taxes and fees included why is it morennWe automatically add roadside assistance for when you book If you have any problems the hookup to the tow truck alone will cost you nnI was tired of fighting Whatever finennThe next day I called in and complained they took off the extra because I KNEW I was not going to need it Most of my driving consisted of driving from one parking lot to the other and the occasional trip off stripnnMy entire trip I was paranoid that something horrible was going to happen like I would come back to find my wheels were missing or I would find my car days later in the bottom of the Grand Canyon stripped clean by the buzzardsnnYes a very star experience