text: I had a horrible experience I have been tanning here for a few months now When tanning you press the start button Today my tanning bed would not start Apparently the black button was turned off which I had never been shown to check to make sure it was on I lost out on minutes of my minute tan The little man working there would not even look up from his cell phone and said there was nothing he could do about it When I asked for the managers name and number or when she would be working he replied ummmmmmm sorry cannot tell you I told him I have paid a lot of money to tan here and will not be treated this way and I told him to not get an attitude with me He said ummm who is the one with an attitude You need to get rid of this guy or learn how teach your employees to be professional I would cancel my tanning package if I could be refunded I will not buy another tanning package after my last tan is used I will go somewhere else who offers great customer service and is willing to help their customers You would think with the downfall of the economy employees would be helpful rather than ignorant and immature So disappointed and such an unprofessional mannnUPDATE nn I spoke to the acting manager and she was so nice and professional She helped resolve my issue I will continue to tan here thanks to employees who offer great customer service