text: This review probably speaks more to the gouging of tourist in the Phoenix area than anything else First things first the budget staff were helpful and got me my cars pretty quickly Firstly getting to and from the facility is an ordeal Best bet it is minutes each way to get to the rental facility for this place At worst I waited minutes for the bus then minutes to get to the terminal on the bus traffic for some reason and almost missed my flight Most of the airports I go to are under minutes to the facility or on site Since budget does not run the buses they cannot really help the situation but they signed on to this project Also the buses come way less frequently off hours and there is places to line up so if you are in a hurry you have to have your head on a swivel for where to go nnThe other issue with renting a car in Phoenix is all the taxes and fees After a four day rental my taxes and fees were roughly Which came to an effective tax rate of on my rental car for four days I do not know any other industry where this would be remotely acceptable Clearly this is done to gouge tourists and business people visiting the area and get them on the way out so they cannot complain more about this nonsense If you can go to Phoenix and not rent a car do it Otherwise you will have to grin and bear it