text: We placed a togo order in advance We called at am and arranged to pick up at When we arrived at we had to wait an entire HOUR for our order to be ready They had not even started it They blamed it on their lunch rush but the service was absolutely appalling Another couple had been waiting a long time for their order as well and were really frustrated when we walked in We finally had to flag down a manager who had only been working there days and she did not know what to do She ended up giving us a discount but it really did not make up for the fact that our order was an entire hour later than promised All of the employees looked flustered and scattered They need to work out their systems I know this is a new location but I would imagine they would have moved the staff when they moved the restaurant as it is only blocks away from its previous location There was no direction at allnnThe food overall was decent but I would not go back due to the appalling lack of service