text: I was all set to give them a star review until I noticed a problem this morning Rick hooked his equipment up to my hot water heater and turned the water on at the spicket at the bottom of the heater When he did this he broke the handle that turns it onoff and did not bother to tell me When I opened that closet this morning to put something away the floor was flooded as the water was not turned off all the way Its so dishonest to break something and then conceal it I could have easily fixed the handle Now I have water damage in my closet As far as the carpets go he did a fantastic job Its too bad that great job got skunked by dishonesty