text: Okay before i start this let me say that I AM glad that gameworks is back After nearly years i really reallyREALLY missed having it aroundnnNow let me beginnnFirst off this place was a bigger letdown than i could have ever imagined There could not possibly be any more than arcade games on the game floor The space that could be used to fit more game machines is currently taken up by overoptimistic restaurant space unused partybanquet rooms and fancy looking walls As it is at any gameworks a nice percentage of games were brokenbut the difference between this gameworks and the others is that there is not much else to choose fromremember there is not even machines on the floor which leads to my next complainta person line to play literally any game on the floor I am not one to complain about waiting his turn but this is a first for me at a gameworks Arcade favorites like sonic the fighters afterburner climax marvel vs Capcom mortal kombat street fighter need for speed f Ferrari challenge and many many others are all MISSING from the roster They used to be at the gameworks on the stripi just do not understand why they would not be here The ticketprize games are usually separated at most gameworks locations Since this one is soooo tiny they all just blend together The prize redemption area is soooo small I was tripping over small children and a couple of large buff angry dudes Very uncomfortablei never even got to choose my prize More tickets for next time i suppose Oh and gamer beware Many games will deduct points and the game will never acknowledge that you payed Luckily the managers were able to see the cards swipe history and refund the card in comparison to any other gameworks in the countryThis game floor gets an F nnThe esports room is passableliterallyyou can pass right by it and not even notice it is there Its a decent price to rent an xbox and tv but honestly the game roster is small I am not sure if you can bring your own or not There Is a total of stations with televisions Imho they should have at least or but that is just my two cents They have a pc lan partywhich is less than what was advertised last year Which reminds methey told us on the gameworks facebook and website that there would be a laser tag arenawhichthere is none Very disappointing The esports will definitely bring in revenue It just needs more games and consoletv stations The esport section gets a CnnThe bowling ally and pool table area is nice And it has its own bar which is cool since you do not have to leave to goto the game floor for a drink You rent your shoes at the door The alley lanes are very narrow compare to saythe station casinos They are basically miniature bowling lanesi have not played on the lanes yet so its not really fair for me to review it Id say a B just because it existsnnLastly the overall service and restaurant I did not eat at the restaurant yetand i do not believe i ever will Allow me to explain I asked the bartender at the bowling center for a glass of water He immediately tells me it will be a while before he can serve me the water Which is finenote that he had a group of people to serve before me and as soon as he was done serving thema while never came for me No biggie I guess good service is reserved for paying bar patrons After spending on points which is ridiculous I have never spent more than bucks at any gameworks and i usually get hours of entertainment you would think you would be treated half as decently as a hole in the wall bar Later on i noticed i was hungry and i wanted something light so i grabbed some wetzels pretzels which is not far from gameworksBIG MISTAKE I was just about halfway through my pretzel and walking back into gameworks when i was met with the most absurd statement we do not allow outside food Sorry excuse me I just spent how much moneyto play broken games I am sure you will not mind if i finish my pretzel while i walk through your precious oversized restaurant past your pitiful undersized gamefloor and get in my car Service gets a D nnWorst gameworks experience I have ever had I have been going to various gameworks locations since i was years old I am now I have never seen anything like this It is as if they only care about making money I wish sega never sold gameworks to espn I hope this helps them make better decisions in the future and fall back to their former glory Long live gameworksnn i give them six months to add more games before i write them off my hangout spots list