text: I was there with friends this weekend and the customer service was horrendous They did not book our rooms together as they had promised and offered no apology We were there at am but unable to check in until pm and again no apologies Just bad attitude from the people working at the front desk and the managers Every employee we spoke with was condescending and rude nnAlso they charge a resort fee of per night For what You still have to pay to have access to the spa area The pool was closed the whole weekend and the staff there were rude and unapologetic as wellnnSad that we gave them so much business and got terrible service and attitudes in return I will not there again