text: We are frequent visitors of Las Vegas but our recent stay at the Golden Nuggets was our first time staying on the Fremont strip We got one of the new rooms at the rush tower which was pretty nice and updated but the customer service was terrible When we checked in at the front desk the guy checking us in was not friendly at all but the worst is when we misplaced our room key at the pool the front desk employee by the name of Ryan directed us to wait in from of our room and someone will assist us within minutes We have waited for a good min but nobody showed so i headed down to talk to someone else She called someone and help showed up immediately I asked him what the delay was and he said that this was the first time he got a callnnWe chose the Golden Nugget because we wanted to check out their pool Shark Tank We knew it was going to be crowded since we came down for the July th weekend but did not expect it to be this bad The pool is really small There are kids everywhere all the chairs were taken cabanas were full barely enough room to walk in the pool The pool itself was pretty neat but i recommend staying there during summer break or weekends