text: As a Hilton Hhonors member i have stayed here many many times ONLY to get the ultra cheap rooms and points Others do this as well I do not recommend this hotelnnFront desk manager known as Junior is the most unprofessional rude and ignorant person I Have had to deal with personally or professionally I was actually stunned by his blatantly ignorant attitudennSome employess are true gems others the bottom of the barrel Junior Salvator is an example of the latter and i am sure has cost this place dearly I have had friends and groups in town and have sent them elsewhere due to this personnnGranted its a faded glory BUT that solely due to Colony capitol the owners who had a unique licensing agreement with Hilton which finally they lost effective Jan Colony walked away from Resorts in Atlantic City and The AC Hilton now the ACH lost its franchise immediately and according to teh AC press has not paid taxes since This seems to be the way this company operates Buy a property run it to the ground until teh bank takes over and declare bankruptcynnThe rooms are old Even the fantasy suites on the th floor feature drum roll A VCR I miss the s but REALLY Rugs look like they just removed the police tape from the crime scene dirty musty and old bathrooms are surprisingly clean however The halls are long floors uneven and dark SIGNAGE IS HORRIBLE you will never find you way without a guidennSpa is OLD SCHOOL which if you like that you will enjoy the experience Gym is in the spa There are separate male and female spa areas rugs are filthy in the locker room A hot tiny workout room with machines usually not functioningnnFood its BAD but at least its EXPENSIVE LVH is NOT a food destination benihana is the best outlet but even that is very uneven nncheck in is amazingly slow so slow its almost like a seinfeld skit typing for minutes and minutes etc Other properties are so fastnnBedding and towels are old very old and surely the cheapest they could rent Amenities are hilton standard however that will change in beds are cheap Few furnishings in the roomnnTV Tired old box tvs and some rooms have plasmas BUT only a handful of channels and no HD which most other properties havennComplains and problems fall on deaf ears Its the only Hilton affiliated property that does not respond to emails when all you are trying to do is resolve an issue which then in itself becomes and issuennVip lounge has its gems This access is given to Diamond members instead of the lounge floor upgrade or access as required under Hilton Hhonors program they have the resorts club levelnamed to avoid policy compliance not worth the pricennParking is easy Fast to get from car to room usually Avoid sportsbook parking on sunday of coursennSportsbook is giant and loud Table games frequently have high minimums Slots run from models to newer games Players Card program went from bad to worse Low payback and comp especially since the other properties have upgraded their programsnnMany people have the same complaints over a long period which clearly shows the lack of ACTION from the property I Have seen the innocous responses to some complaints posted here but that lip service is only to alieviate the effect of the honest reviewsnnIf you get a cheap rate and need a place to staywell actually there are many superior properties South point Orleans etc that offer superior product at a low pricennRoom Tip Be near but not next to the elevators or service rooms Have them show you on the map the location of your room The hallways are quite long especially if you are there for a convention