text: The only reason I am not giving is the misguided bus driver After asking the driver if he dropped off at Pecos not but times and he agreed both times we wound up in ChanlderGilbert border NOT on Pecos My mistake in thinking there was only Pecos stop Newbie me had no idea It was easier when our parents pinned our bus stop destination on our shirt when we were nnStranded about miles away from my park nride I was advised to call their help number So I called Customer Service who transfered me to Wanda the dispatcher I have never talked with someone so nice helpful and compassionate THIS is how customer service is supposed to beHP Dell are you listening nnShe not only tried to find me other buses to link and other routes to my stop but in the end tracked down a site supervisor Bob down the road luckily he was on a run and took me to where I needed to go He was so nice and understanding I did not feel like a total doornob nnTell you what I cannot think of anywhere else where their customer service was actually helpful and hope these guys at least get a bonus stipend or something They went out of their way when they did not have to Thank you and great job wish more people modeled your serviceoriented organization