text: I am a veteran of the Vegas strip and this time we stayed at two places including one night at the Lux I am a fan of any thing Egyptian even if it is just for decoration and for years I was looking forward to staying here maybe my expectations were too highnnMy experience started with checkin and while I was returning the rental car across the street at the Tropicana and my wife with baby in arms went over with my license and credit card and tried to checkin but because she used a third party site to book they would not let her checkin and cited fraud related purposesnnOkay I understand but then I called reservations I verified my information and asked them to add her to the reservation and they would not so she had to wait for me and ironically she was the one who made the reservation with my info in the first placennLets ignore that and call it my misunderstanding they are protecting me So after checkin I walked over to the bell desk and asked them to deliver our bags and they told me I had to call from the room to get my bags delivered even though I was going straight up and when I questioned why I got a little attitude almost rude so of course when I got to the room I had to call twice because they got busy all of sudden and did not pick up the first timennThe elevators are located in a far corner and only in one corner of the whole building th floor and of course our room was located diagonally from that corner and it felt like a mile walk The room was okay space wise nothing special but the shower drain was semiclogged causing the bottom to fill up then towel bar fell apart on the floor and design wise the shower did not have a shelf for shampoos etc unless you put it on the now flooded and soapy shower floor Nice Holiday Inn Express has better showersnnBy the time we got down to the gaming floor the music was tiring and sleepy lighting and lack of colors made the place feel a little like a dungeon The tables were okay gambling was not bad but one of the dealers was talking so much to the other players about old movies ie Clockwork Orange that after minutes of slow boring and unfocused dealing I went to another tablennI ordered a drink asked for Goose and was willing to pay an upcharge but was offered only Sky or Absolute three watered down drinks later and barely a buzznnPerhaps my only valid complaint is that three of the atmredemption machines were broken and after walking the whole floor the one working machine we found had a long linennOverall we just spent way too much time waiting