text: We bought our home moved into it July The house had been vacant for approximately months but pest service was maintained by the seller After just a few days we had a coldcall salesman selling us their service nnHusband agreed stating that the previous owners disclosed scorpions and we had seen scorpions crickets spiders all dead but evidence that they were there being controlled by prior service We set up a date four our initial treatment nnLess than a month later I found a HUGE spider quite alive When I smashed it she erupted into a flood of a million little tiny spiders gag nnA week later another spidernnA week later a scorpion quite alivennWe were retreated where my husband followed the guy around showing him where to spray Hundreds of dead crickets were the result of the respray but not a scorpion or spider corpse to be found nnA couple weeks later more spiders More scorpions ALIVE Inside my house In my childs bed in the upstairs bathroom in the downstairs bathroom in the kitchen in the garage nnWe called back to cancel service were told Oh you have never gotten a scorpion treatment You have to specifically ASK for those nnApparently letting the initial guy know that scorpions were our MAIN point of concern was not enough We had to ask pretty please will you spray for scorpions toonnWe were also told Well this IS Arizona nnOk so because this is Arizona means you do not have to stand behind your service You are selling me pest control I expect you to control the pests Finding scorpions in my kids beds is NOT under control If I pay you to kill bugs I do not expect live scorpions in my house at regular frequent intervalsnnps I live in a well populated subdivision not in a rural areannWe scheduled another respray this time including a scorpion servicennYep you guessed it a couple weeks laternnMore scorpions spiders IN THE HOUSE nnMy husband called again to cancel the service and now they are threatening us with a early termination fee because we have only been customers for months Apparently we are being held to a minimum contract term that was never communicatednnThey will review our contract and get back to us tomorrow if they do not let us cancel this understood contract for services that are NOT being provided they are going to be seeing more of me than they will care to I will not hesitate to become the thorn in their side scheduling weekly resprays nnIn summary awful service for ineffective pest service