text: My sis and I have been coming here for several years before they changed ownership They USED to be awesome Now the food is mediocre at best it is way too pricey now and as of today we will NEVER come back again My sis had purchased a gift cert for me for my birthday back in January When we went there for lunch today and tried to use it the manager refused to accept it He said they do not offer gift certs Well one of his employees obviously sold one and we had every right to use it There is no expiration date on it no limitations and it clearly shows that was paid He still not only refused but started arguing and then YELLING at my sister I could not believe it To top it off he threatened to call the police I handed him my phone and told him to go ahead but he eventually changed his mind stopped his yelling and accepted the gift cert I have never seen any customer anywhere treated so horribly I was completely blown away And I can say that we have had our last pastrami sandwich from thereEVER This man does not deserve to be in businessnAnd let us not forget about the waitress Even tho she was much more pleasant than the manager she was quite sneaky and we were not happy with that at all We asked how much it would cost for extra meat on our sandwiches and she told us cents so we ordered it We also asked for the dressing that USED to come with the sandwiches When we get the bill we see it is for the extra meatper sandwich And for the dressingper sandwich She never came to us and told us this before adding it to the bill She just did it And then during the gift cert fiasco she tried to calm the situation by saying she will take care of the gift cert and charge my sisters credit card for the remaining balance nearly that is right for sandwiches and sodas She came back and had charged the FULL to my sisters card saying she was not able to close the ticket unless she charged the full amount She did not come back and tell us this BEFORE charging that amount she just did it nThis place is just awful and we will NEVER EVER return and we are making sure that ALL our friends and family and their friends and so on know how horrible this place is