text: They have a new system here and I do not like it Instead of getting to speak with someone who will let you know if you have everything in order and then giving you a ticket They have this new thing where you input your phone number and then have a seat No questions So I ended up waiting for hours missing one document and not knowing it nnFurthermore they read out the last digits of your phone number now so you have no way of knowing where you are in line There is no order Of course they say they text you to keep you updated but the wait times that you get on your texts are sooo off When I first sat down my wait time was minutes That would mean I will be there til pm minutes later my wait time was minutes I decided that it was not safe to leave because the system was so crazy Eventually I got a text letting me know that my number was coming up within the next minutes and to head back to the DMV Well good thing I was still sitting there because minutes later my number was called I would have missed itnnMy next complaint you have all heard before The hospitality at the DMV is notoriously bad After a hour wait I was finally called All I managed to do was say hello and sit down before the DMV lady started screaming at me Because I was missing a document I waited all day for nothing But okay its my fault I get that But seriously lady Just because you hate your life do not give ME attitude She started implying I was stupid for not knowing what to bring I was seriously offended nownnBut I did not go home and kick the dog Instead I felt bad for her Why is she so ANGRY If the DMV workers are that discouraged maybe they should try and do something about it to make their work life better Be nice Smile Its not going to kill you Ass