text: How Do YounnNormally Poulet Bronze is my go to place for late night fried chicken piece for a very spicy and crispy coating is nothing to sneeze at especially when it is delivered to your door after pmnnHowever last night they screwed up right royally and I am questioning my need for fried chicken in a city that knows how to do steak tartare foie gras croissants better than anyplace else this or that side of the MississippinnIn short half the order was forgotten No one said sorry When I asked to speak to the manager I was told he was not in When I asked that the manager call me I was told he would but he did not And then on top of it the delivery guydriver yelled at me when he returned an hour later with the forgotten half because he had not been trained properly to check that he was taking everything on that was written on the billnnThey opened a second location in ville Saint Laurent and the more I think about it the more convinced I become that like East Side Marios Madisons Barr Grill and other wannabe American restaurants they belong there and not downtown in MontrealnnPerhaps if I am racked up in a hospital and unable to do anything other than blink my eyes in order to communicate I might reconsider ordering from them but only because Poulet Bronze is letters long and Dinette Triple Crown is letters long But ultimately I think it comes down to a question of respect And nothing shows how much a restaurant respects a client as when the delivery guy yells at you in the hall and the manager cannot even be bothered to say I am sorrynnAnd finally as I alluded to earlier there is so much good food that is native to Montreal I am not quite convinced anymore for the need to deal with what could only be considered average food imported from elsewhere