text: i live very closes by dannys so when i need an oil change i usually go there because you get a free wash well not anymore my gf was flying in to PHX and i had about mins to kill until she landed i decided to get my oil changed i asked the guys how long both of them said mins mins at the longest with the wash i said okay well hour later and a gf who had already landed i finally said listen i need my car now they said its almost done we still need to wash it though i told them no just give it to me they gave me a slip for a future wash which is fine but the problem is they tell you mins it should be mins at most next time i will drop it off at the mechanic or go to jiffy lube nnoh and i forgot to mention the sales guys my god i told the car wash rep i needed an oil change he asked me about times to upgrade for or literally times are you kidding me that is bordering on harassment its bad enough and i am a guy my poor gf is really offended by the constant badgering then the oil change kid he asks if i want to upgrade to todays special of synthetic oil for wtf first off the price is scribbled in pen directly on his clipboard obviously it is the that same damn special everyday so just our everyday special also how dumb is this kid that he cannot remember the prices nndannys really needs to get their act together go back to basics train these sales people better its fine if you want to offer me once to upgrade maybe twice but that is it i will give credit to dannys for the design of the lobby and the aesthetics but all the great goes to crap when you have terrible customer service