text: This place is an offstrip dump nnI stayed here not too long ago because all the rooms in the city were booked for a convention Unfortunately I had a pretty bad experience with the Orleans and the whole hotel cartel of Las Vegas nnWe had two rooms One day one of our cell phones went missing but we thought nothing of it and decided it was in the car or we had left it somewhere elseexpensive cell phone but that is the luck of the draw I supposennThe next night the cell phone charger goes missing and my friend starts to get suspicious and checks all their bags A laptop also went missing from that room In my room my most favorite iPod in the world disappeared This iPod had traveled the world with me from Bangkok to NYC We filed a complaintnnabout minutes later and old security officer came up to take our statements and then ran off assuring that he would be back soon with a device that would help identify who had been in the room It took them a really long time but after that ordeal he assured us that these things generally get resolved fairlynnNO CHANCEnnAfter about a week we called in and pestered them about our belongings We told them it must have been the cleaning service but we were only told that the investigation was still taking place so nothing could be donennA week after that we received a letter stating that Nevada hotels are exempt from wrong doing and that we should have kept the iPod cell phone and the laptop in a safe in our room The safe was obviously not big enough to hold some of our items but they also provided a safe at the front desk nnTo make a long story short Hotels in Nevada just want to milk you for all your money If something happens on their watch they are too apathetic to give a shit I know of many people who have gotten stuff taken from them straight from their rooms but I never thought it would happen to me Luckily it was only my iPod but the reason this place gets star is because of their poor customer service I cannot believe they pretended to investigate take statements and put us through weeks of bull shit just to throw a Nevada law in our face that says they are not responsible nnPoornnFuck you Vegas the Orleans Hotel