text: i need someone to explain to me how cable companies get monopolies over cities when their customer services and services offered are total crap and over priced I left the east coast happy to get away from the monster that is INSIGHT and here it seems their counterpart is even worse nnNothing gets completed when they say it will the channels freeze constantly the internet is barely faster than dial up and god forbid if you try to get any issues resolved thru their automated service that is apparently programmed to only understand french where you will then be transfered to different people then hung up onnnThey better hope a another company does not move in or b Hulu does not widen the show selection or they will be null n voidnnThe apartments not letting you have dish ntwk is probably a whole other review section huh