text: This hotel is not worth the discomfort and poor customer service I had the misfortune of staying nights my options were limited due to a workshops locationnnHampton charged more night than what I was originally quoted Since I could not remember the name of the employee who originally helped me they would not give me the lower ratennOther issuesnn hard uncomfortable bedsn thin pillowsn worn out feel to room common space Chippedscratched walls counters bathtubsn terrible housekeeping service did not always mop floors or take out trashn desk employees friendly but management has horrible customer servicen side entrance card entry rarely workedn room keys do not stay programmed and constantly needed to be reset