text: Had a bad experience with this lady named Debra My cousin is a member and he forgot his Amex card We only realize at the counter that we forgot our cash and my Amex card Debra started lecturing us With my cousins thick accent she thought I did not understand a single English word After numerous eye rolling and insults she did not scan the items The atms failed to spit out She was very racist and verbally abusive She was rushing because it was pm This is how you treat your members