text: My mom in Dallas Texas was sending me flowers and through the magic of the internet used Todds Flowers without knowing anything about them Normally not an issue especially since she gave them my phone number and instructions to leave the flowers with my apartment office if I was not at home Unfortunately she had them delivered on a Saturday when I was out of town The flowers were not left with my apartment office nor was a note left on my door nor did I receive a phone calltextemailetc I checked on Monday and they were not redelivered again with no communication to me or her On Tuesday I called the number from her confirmation email and spoke to an unpleasant customer service representative She was rude and unhelpful demanded if I had a confirmation number which I did and when I asked whether they would be left at my apartment office if I was not home her response was That is what it says Finally I returned home on Tuesday to find the flowers sitting on the ground by my door not at the apartment office To Todds Flowerss credit they are beautiful but it cannot be that hard to follow instructions or call the local phone number on the card attached to the flowers Very frustrating overall