text: I suppose that for some SMG would check off all the boxes needed for an evenings entertainment IF you really want food delivered to you during a picture by all means this is the place to do it But if like husband and I you just want a quality movieviewing experience without all the fancy frills and hoopla there are better and more accommodating options out therennWe were supposed to meet some friends on Christmas day for a viewing of The Desolation of Smaug a recent but not opening day new film Upon arriving about minutes before showtime we were informed that the seats were assigned uhwhat and the only ones left together were in the handicappedaccessible area At a loss and feeling pressured we bought the seats Our friends showed up minutes later and were told the show was sold out nnWe would have asked for a refund so that we could find somewhere else to all see the film together but there is a large sign at the ticket desk that emphatically states no refunds no way no how maybe we could have asked for a manager and pressed our luck but on Christmas day especially you just do not want to be those people Our friends left for another theater and husband and I went insidenn When we got in we noticed at least open seats in pairs around the theater which was TINY These seats remained vacant for the entirety of the show I do not know if SMG was deliberately underselling the show or if the seats were somehow claimed maybe by online sales that were noshows That somehow seems a bit unlikely too but it just seemed fishy to us that there were so many open seats in better locations compared to what was offered to us as the only thing left and that my friends were flat out told there were no seats leftnn The seats were comfortable enough except with us being in the handicappedaccessible area husband got stuck with an office chair instead of a regular plush seat Meh nn Wow okay The whole food thing I get it I get that some folks want a meal with their movie I really do And the servers did generally try to be efficient coming in and out and to duck under the screen But seriously Major MAJOR distraction I want to be focusing on Gandalf battling nasties not have my attention redirected to the server who is standing in the middle of the theater confusedly looking around for who ordered the Thai chili nachos nn Again assigned seating say whaaaaa Yeah I understand that it probably helps with keeping track of the food ordersbills But it is a pain in the butt if you try to make any kind of plans to meet with other people to see a show together God help you if you do not show up at the same time nnTo be clear SMG did not show us a bad time I just do not think we were the clintele they aim to cater to so their best efforts went unnoticed and their failings stuck out a bit more We probably will not be back but that does not mean you should not go if you like what they have to offer