text: Asia as well as the rest of the sales staff and management were wonderful on the day of my appointment I never felt pushed about our budget the suggestions that were made were very appropriate for the look I wanted and the selection and price points were excellent They helped me to look forward to being a bride for the very first time I was and am ecstatic about the extraordinary more than reasonably priced gown I chose nnBased on that single experience I would award love to award Almond Tree stars but unfortunately my experience with their highly recommended seamstress tainted the entire experiencennIn short Emma was lazy sloppy and rude I paid nearly as much as for the minor alterations modest bodice adjustment a little hemming adding a couple of bustles as I did for the dress without hesitation or question So it goes in the wedding industry right What should have been a one trip fitting turned into to three and it STILL was incomplete threads dangling and snags My MIL ended up taking it home and finishing it herself Emma made continual excuses and I got very tired of hearing them I am well aware it is a a secondhand dress but there was absolutely nothing a little attention to detail and caring about the job you are performing and hey listening to your customer could not have fixed nnNeedless to say we did not take Almond Tree up on their drycleaning recommendationnnAMENDED I forwarded a copy of this review to Almond Tree as a courtesy on the same day I posted it and Pam the owner called me that same night I was impressed with her professionalism sincerity and distress regarding my experience nnShe clarified that the seamstress is a third party and not a direct employee of AT but she did not try to make excuses or otherwise place blame I believe she took the matter seriously and I greatly appreciated our conversation I have changed my stars to stars accordingly