text: I came to this auto service thinking they were dependable and cheaper having so many branches in the city Wrong They quoted me which my dealership would have charged I assumed since I am the only customer there that it would be quick since I am going out of town right after this last task of changing my oil They took minutes to take my car in the back then take another minutes to tell me they do not have the air filter in stock so they have to get it at my dealership I have already told them I am going out of town and that I am in a rush but they were not concerned about that I said I would just get the oil change done at my dealership since the price is not different and the simple fact it would take longer now They said they drained the oil out so I could not drive it and that I was stuck What kind of mechanic dissembles a car before checking on toolsstock They just wanted my money and were not going to let me leave without it I was upset and asked why it took them over an hour and half to communicate anything to me and now leave me stranded They did not have any answers for me except that someone is on their way to get the air filter I wait another hour now over hours I ask what the status is and they were not concerned with making me feel better about this situation just satisfied that I have to pay them Finally almost hours later the car is done and I still had to pay They even smirked stating they could have charged me more Do not EVER go here they have a teenager working the front desk and a bitter Asian lady dodging all customers letting the kid take care of everything Disgusting