text: This is by far the worst business in Madison The receptionist is not very well trained in customer service which is one of your primary jobs in fact you could say that she is the worst person for the job Cold transfers after asking if someone is available and getting sent to their voicemail is completely unacceptable If they are not available say so and offer to send me to the persons voicemailnnAM is an incompetent property manager pure and simple Makes promises sounds like he cares yet never delivers Oh and try remembering who your renters arennBB what can I say The man is a terrible person he will treat you like scum swear at you and overall just bad at his Job A trained monkey could do a better job If you want to be treated like crap by this man go ahead and rent herennAs far as the property the Managed itself well let us just say that the foundation had a hole in a coroner that Mice could get through Never fixed It took over a year to get screens for the window and months to get replacement blinds a punch hole in a door was covered up by a door mirror The upstairs wiring was not suitable for modern day conveniences like Air Conditioning in two bedrooms in plus degree weather because they ran on the same circuit breaker Oh and forget about vacuuming with out tripping that circuit too The carpet was worn thin and not even secured in some rooms A month wait for a roof repair water leaking into bedrooms is ever so wonderful I could go on the fact is that they never wanted to repair these things because of the cost nnSlumlord that is what the company is profit over repairs profit over comfortable living profit over a well run business nnIve never encountered a worse company to do business with nor trust them to keep where I live bugrodent free and comfortable to live innnDo yourself a favor if you see that the property you intend to rent is managed by this company RUNnnThe properties they manage are by far the worst in Madison do yourself a favor rent from someone elsennThe only person who really cared about fixing things at the property was the actual repair man who got yelled at once for frivolous repairs he had made That guy was cool and good at his job