text: I went here for new glasses after having an excellent appointment at UPMCs Eye and Ear CenternnThe selection of frames was good and the service was very friendly However the salesperson neglected to tell me until after I had paid for my frames that the lens shop my insurance employs was on strike and it could be a month before I actually get my new glasses This was over weeks ago Subsequent phone calls to find out about their status have been completely unhelpful and I have absolutely no idea when I will see the glasses I paid hundreds of dollars for