text: I love Williams Sonoma and the products they carry however customer service is a little meh nLet me state that I had my wedding registry with them so I have been in several times over the past months Pretty much every time I have needed help or to order something not carried in their store I Have had to track down an associate to help me coming from a background in sales it seems kind of crazy to me like literally every single time The only time I have actually ever been asked if i was doing alright is if I was standing at the counter while an associate i tracked down was looking for something for me in the back nThey are always cooking but never once have I been offered that days samplings nOn several occasions I would not even be greeted upon walking in as well as while I am checking out no new customers are greeted nnI will say for a positive that they would allow me to use my discount for registry completion before i actually got married which was nice And that when I did order things from their store they would wave the shipping fees nnSo pretty much stars for the products stars for customer service