text: So this review has two parts one for the work that was done and one for the customer service of this store I called in on a Saturday to see if they replaced window screens frankly because I had no time to do it myself and the larger hardware stores do not do them Alas a store that did however the gentleman who works on such tasks was not in that day No problem I dropped it off on Saturday anyway received a call on Monday that it was ready Great turn around time and the work was great the man who fixed it did a superb job cash only and he calls with a price it was about for me which was perfect So if I was rating the work it would be a four star job but that is not all folksnnAnyway I did not have the chance to pick this up Monday afternoon So I decided to go in first thing Tuesday morning their posted hours ONLINE are ampm MW on Thursday on Friday and on Saturday I pulled up and parked around to notice the man who works the cash register smoking I was early so I waited in my car until in an attempt to give them ample time to open up Well when I walked to the store the man was still out front smoking and I asked are you open now loaded question as all of their posted hours state am and he informed me not until am Wait what You are out here smoking over an hour and fifteen minutes prior to the opening of your store This cannot be serious Well he was but who can actually wait another hour just to pick up a screen Trip for nothing and going to the Southside then back into Oakland for work is not funnnNeedless to say this did not sit well So anyway I picked up the screen later that week and luckily I chose to get them Thursday because I had about an hour of free time and did not wait until Friday afternoon When I went to pick up the screen and actually picked it up I looked at their posted hours on their window and low and behold they are am to pm MH and to pm on FridaynnGet your store in order and I am sure more people read yuppie or hipster who might need light bulbs etc would utilize this store