text: Food is really good Sandwichs are tastyand very generous portionsnnBUT the owner has ABSOLUTELY NO CLUE what real customer service actually means Why do I say this Here is whynn Asked for a cold sandwich to be hot OWNER RESPONSE NO I cannot mix cold and hot sandwich work areas or the Health Department will write me up WTF SUBWAY Jimmy Johns and every other sub shop has hot and cold in the same area Fairly confident you can microwave a cold sandwich without getting written up nonn Asked for a small sample of the chili OWNER RESPONSE NO It is beans and some onions and regular chili WTF Do you understand that if I like the taste I may actually ORDER some I am sure the less than cent food cost for a tiny sample is worth potentially selling several orders as I am a repeat customer for over YEARSnnThe staff is great but the owner needs to get a clue