text: Phoebe is fantastic but the owner needs to get her act together I came in seeing a price outside for for a manipedi Assuming gel would be a bit more this seemed reasonable to me Overall my service was good Phoebe did a great job and was very detailed My rating is based on my interaction with the owner who could use a little business etiquette class When Phoebe was reviewing the cost with me I simply asked how much extra was the gel from their posted price outside The owner tells me So I said it is extra for gel She says no that is how much a gel manicure is We kept going back and forth on how much extra the gel was because as a consumer I was asking what I was paying for She refused to answer my questioneven though I must have asked it about times And she wondered why I got frustrated with her refusal to answer The cost for what I got was not unreasonable however it should not be too much to ask what the variables are in your total Also when customers add on services that are not standard then they should be informed how much extra they are going to be And standing there arguing like a broken record makes you look bad as a business owner I do not understand how difficult it is to answer simple questions