text: Closest to home and LAST CHOICE when I need to shop WalMart I WILL go OUT OF MY WAY to avoid this store whenever I possibly can and you should too nnThis store is on the center of a middleuppermiddle class area and it is run as if it is in a war zone The impression I get is almost complete apathy and disorganization that no one cares andor no one gives a damnnnThey got me with their one stop shopping but in the end it is not worth it and I am starting to spend more and more time and money at Costco Home Depot Target Macys Sprouts and Frys etc etcnnThe worst part is that there are associates and managers that I encounter regularly and are really really nice and really trying to do a good job My heart goes out to them And they are the ONLY reason this store gets stars from me and not just nnAnd the only reason I am filing such a scathing review is in hopes that someone in management will take notice and do something You can see from my other reviews that I would rather rave about great experiences than complain LoLnnHere we gonn I have qualified service dogs and was accosted on one visit by one greeter who demanded to see their papers and told me that if they bit someone we WalMart will not be responsible These are toy Yorkies who were sitting calmly in my cart as I entered When i told him politely but firmly that there is no such thing as papers for service dogs and that it was against federal law and store policy for him to ask he called the undercover security guard who was also very rude I tried to call the number posted on the door for just such an occasion but it took me to a complete dead end on their phone systemn Store is FILTHY most of the time except the one time that I could clearly see that there was a group of VIPs touring the store from corporate that dayn I observed one jewelry counter associate being so incredibly rude to a customers it almost brought tears to my eyes and I had the complain the customers themselves seemed a bit intimidated they were not native English speakersn BIG BIG disparity in service level some associates are SO nice and some are soooo rude I know it is WalMart but if management is doing its job Oh no I forgot IT WAS MANAGEMENT x that was rude to the point of hostilityn Basic items out of stock for MONTHS What is wrong with their forcasting system Just a few examples Smart Balance margarine size Great Value Parmesan cheese all sizes Arrowhead water gal Huggies Naturals wipes OUT Puppy Pads size varies and more And this is not after a busy weekend this is Tue afternoon etc I found all these items at the next closest WM stores so they ARE available from their warehousen Premium items eg Evian water pk Ghirardelli chocolate chips etc with no shelf tags not priced This is consistent with the few higher end items they do carryn So called Supercenter does not even stock a few bottles of Perrier or Pelligrino or substitute other WMs in Phoenix don GREEN meat in case still for sale it was marked down but come onn Other reduced food that is obviously spoiled eg wilted browning veggiesn Items that are marked down in every other nearby store in the city that I have visited about have still not been marked down at this storen off bakery items after pm even though they have been reticketed with a new UPC it is up to the cashier to remember to take off at the register do you think they forget sometimes And no option for customers to do it at the selfcheck and no instructions to ask or remind the cashiern More expensive packages of meat stocked in the slot labeled for the less expensive cuts andor smaller packagesn SitetoStore online order pick up system a complete circus do not bother I spent over an hour trying to pick up items that were sold online as READY for pick up TODAY and was insulted by front end managers and patronized by the assistant store managern Ladies room disgusting midday midweek ie not an especially busy timen Store is uncomfortably cold in the grocery area and uncomfortably hot at the other end I have never experienced this at any other WalMart Target etc with a similar setupn Consistantly out of disinfectant wipes at the doors even at off peak days and timesn Guestpartner vendors allowed to harass customers COX subscription salesnnThe list goes on And on And onnnIve reported some of these things to management and was assured that it would be changed eg no instructions about how to get the off on bakery and it never has been nnIf you are in NE Phoenix save yourself additional stops and an unpleasant experience and shop at the Tatum and Cactus store which has improved A LOT or better still go to Northsight which is always a good experiencennDont say I did not warn you