text: I went to them because my company get a discount from them Problem number I just had my transmission fluid replaced by then and months later they told me I needed to replace it I told them that I just had it replaced and that it does not need to be changed every months Problem number I got all new tires a week later my tire blew as it was pinched got a second opinion and it was put on wrong The guy at big o told me that I hit something I explained to him that I did not hit anything while I was driving He continue to disagree with me Since I did not buy insurance they made me buy a new tire I then got a call stating that they would not replace my tire since the rim was bent and the guy said it was from me hitting something I went over there and looked at the rim and saw nothing He told me that they were not going to replace the tire unless I bought a new rim Since was going out of town I just bought it nnThis place tries to up sell and they are absolutely horrible Being a girl they think that I know nothing about cars when I actually used to work on cars