text: In a word unprofessional The people behind the receptionist desk were chomping on candy bars and acted like I was inconveniencing them with my presence I was there for a pull on leg brace and waited for over thirty minutes I asked if I should come back another time and was informed that she the receptionist was just getting ready to call my insurance for approval What the heck was she doing for thirty minutes I was the only one there in the office and the phone never rang Once she called I was out in less than minutes Will never return