text: My complaint with RideNow is limited to the service department not sales I have always enjoyed window shopping at RideNow and the sales staff are knowledgeable and lowpressure The service department however has been frustrating I purchased some new tires for my FJR Michelin PRs from RideNow a few months ago They mounted the tires for me but neglected to balance them When I got the bike back there was not a single weight on the wheels The service advisor assured me the tires must not have needed weight and that they did test ride the bike The first time I got the bike above MPH it was obvious something was wrong the entire bike had a terrible vibration I took the bike back waited another hours for them to balance the wheels When I got the bike back there was a ridiculous amounts of weight on the wheels around ounces on the front and ounces on the rear I have never seen that amount of weight on a motorcycle tire ever One short ride told me things were still not right vibration in the bars that started around mph and got progressively worse nnAt this point I decided enough was enough removed the wheels myself and took them to Cycle Gear The technician there removed all the weights and started over Each tire now has less than ounces of weight and they are perfectly balanced Best of all they charged me nothing for the balancing Next time I need tires I will just take the wheels to Cycle Gear