text: This Rock Bottom is awful A poor example of an already poor chainnnWhats comical is that we came here with gift certificates we got from the manager of the Desert Ridge location after our food came out cold after a minute wait We figured maybe another location would be betternnDead wrong I do not know if the food was an improvement because we went on a Saturday afternoon and waited a full minutes inside before being acknowledged and seated The place was deserted and we sat at our table for another minutes before being approached by a waiter reeking of cigarette smoke I guess this restaurant is being run by or people I would not be surprised if the hostess was back in the kitchen ready to cook our ordernnWe did not wait around to find out I eventually took my gift certificates to the Scottsdale location and blew them all on beer and filet mignon before they expired but that is a different review