text: I booked a night deal for to be used anytime by the end of the year I figured this was a great deal since I could split my stay nnSo the first time I visited the experience was not so bad However I made several requests to be moved over to a different tower as my husband and I were travelling with family and my husbands brother and cousin were placed in the same tower Someone at the front desk said they moved us over to the same tower as our family for the next day which was great for us only to find out the next morning that we were going to be charged extra This would have been fine if it had been explained to us the night before nnThe next time I stayed to redeem the rest of the package I had purchased all was well or so I thought When I was going to bed I pulled back the covers only to find a red stain across the sheets Whether it was blood or lipstick this should not have happened Are not the people in housekeeping paying attention I did take several picture and went down to the front desk to complain Only to be greeted by the rudest lady I have ever met I am very big on customer service and expect to be treated well After all if this had been my hotel I would want people to return nnShe sent housekeeping up to change our sheets after insisting that it was probably rust on the sheets I am not stupid I know what a little rust would look like The lady that changed our sheets was a hot mess she was dropping the pillows and blankets on the floor and was stepping all over it This bothered me terribly as I do not even do this at my own home Clean linens should never touch the groundnnSo I do have to admit I was quite disappointed at this The location was great and the price was a steal But for poor treatment and a dirty room Worth it I am not so sure