text: I was very happy to see that a Panera opened in Phoenix Panera was my favorite restaurant back in Michigan where I am from so I was glad to try it out nnThe food is good and while I agree the price is a little high it is comparable from what I remember The problem is the service It seems like the staff has no idea what they are doing and they get easily confused While I was waiting for my takeout they had to ask what I had It took nearly minutes to get my Chicken Caesar Salad and the restaurant was slow I suppose they were growing the lettuce from my salad from the garden because it took so long nnThe staff is not rude they are very friendly just a lot of disorganization