text: I plan on contacting these people tomorrow about replacing the apple I bought from them The apple people completely downloaded a new operating system for me and I still cannot open Hotmail gmail Utube etc Everything is okay if you do not have to sign in to anything The people at the Apple store have said they have never seen anything quite like it I will fill you in on what the Do If they are not willing to work with me I intend to contact University president the BBB And one of the television stations that helps with things like thisnnAt this point for anything more than furniture or small office supplies I say AYOR