text: Where do I begin First the pictures do not depict what the actual resort looks like This is an old Motel type hotel with a basic pool in the middle Photo shop must be a hobby of theirs nothing looks tropical in person as it does online When we arrived we were greeted by a young girl named Yvette She seemed nice at first but you could tell her lack of experience and customer service She informs us that it is her policy to have everyone is information that is staying in the room I did not have my ID on me at the moment and I did not have my license plate memorized so she made sure to tell me five different times to make sure I brought her my info We went and took a look at our room It was old and outdated and hot I am sure they knew they were assigning that room according to them they were full could not they have the air on even a little We decided to try and get a little sun from what was left of it for the day and went to the pool We were only out there for about an hour and went back to the room to shower and get ready for dinner As we arrive in the room the phone rings and its Yvette demanding I give her my information We reminded her we knew she needed it and will be down shortly Before I knew it I had maintenance banging on my door demanding my information I sent him away and told him we knew A few minutes later he showed back up and I gave him the info I also included my phone number and asked for the manager to call me As we head to dinner less than a mile away my GF gets a call from the manager Danny who immediately starts yelling at her and threatening us We headed back there to get our stuff but needed police back up as we think he had a gun I was not going to get shot We waited for the police and when they arrive Danny made up all these crazy stories and said he STILL did not have my info First he said it was a state law Then he said he has his own laws and bullisht BullshtThe cops called him out on it He was a total Bastar We grabbed out stuff and left I warn all of you do not go there No customer service they steal your money and put extra charges on your card Danny the manager has a hairline temper that is set to snap at any moment Definitely not a good environment for children STAY AWAY