text: They do not honor their own posted policiesnnThey claim to match competitor prices but apparently only if they will still make money on the dealnnThey claim to offer free shipping but apparently only if they make money on the dealnnHere is the story Labor day weekend sales are in full effect and the sales are posted We head over to Pacific Sales after checking out a few deals online at major stores We find a Samsung refrigerator we like and ask if they will match Sears pricing which was about cheaper The salesman who was very nice goes to check online to confirm the price and comes back and tells us they can nnWe leave to go check things out at the Sears Outlet store because I of course want to see if I can get a better deal on something that is maybe scratched or dented a little nothing there so we head back to Pacific Sales within an hournnAs we are looking around again we see the bigger version of the same Samsung refrigerator So I pull out my trusty smart phone to see if Sears has that one on sale and they do So I show the same salesman that price and he again goes to look it up He comes back and says give me just a minute ok and disappears for a few min again nnWhen he comes back he says So that price is less than our cost so here is what I can do We will honor that price but we have to charge you for the delivery which will keep it the same price you will get it for at Sears because you will have to pay for delivery from them if you get it there nnSo I ask but you say you have free delivery right And you say you match competitors prices right So why do I have to pay delivery The whole reason I came here for the matched price is because I knew I would save the delivery feenn Well we would be losing money on that price was his responsen So you are going to let me go to Sears and buy it over I sayn If that is what you need to do he saysnnI was under the impression that the idea of having a price matching policy was that even if you had to lose a little money on a deal the customer will come back and buy more items and tell his friends to do the same Well let me tell ya they did the complete opposite this time We were buying appliances for a new home and still need to buy some You can guarantee that I will not be getting them from Pacific SalesnnI will also not be telling any friends to go there if they are not honest enough to follow their posted policies what will they do to you when you have a delivery issue or something I cannot send anyone therennFinally we went to Sears got the fridge for the price they advertised and the salesman even through in a discount on top of that So really we only paid for delivery and felt good about giving our money to them rather than Pacific SalesnnBy the way both salesmen we spoke with were very nice and the selection was quite good on all appliances Too bad I can never go back