text: I booked a vacation through Southwest they had a shuttle service you could add on with Showtime I have taken shuttles in various cities and they have been fine so I did not think anything of it At the Las Vegas airport we waited more than an hour Several Super Shuttles had arrived and passed and we saw several Showtime shuttles drive past our group and pick up other groups or ignore all groups period We saw a driver pass us look to the Showtime kiosk guy and the kiosk guy nodded to him so he passed us again Upon asking the kiosk guy lied and said he only knows the schedule for limos Someone else waiting with us started yelling at another lady on a walkie and she kept telling us minutes more But when more time had passed and no shuttle came we went to ask the Showtime counter and they claimed they did not know period where their drivers were or what time they would be coming Not only that one person acted like we had the gall to ask her where the drivers were It is like WE WERE IMPINGING on her free time I think they were either waiting for more people to come or ignoring our group because we were not going to some of the bigger hotels where they could pick up or drop off more people The worst part because of a supposed marathon which ended by the time the shuttle came was that they dropped us off in front of MGM not even Tropicana because the driver was too lazy to do his job We were going to Luxor and had to carry our suitcases and handbags across two overpasses take two trams Might as well have just walked from the airportnnIn any event I would highly dissuade anyone from booking with them because they do not care about you you may wait hour or more at the airport AND worst of all if you live on the strip near NYNYMGMExcaliburetc it is only about depending on traffic for a taxi If you have or more people it is faster and less of a hassle I did not even bother scheduling a return shuttle since most reviews say they never show up or show up way late not worth it