text: I ended up being a tenant in one of the properties managed by Rowan because the owner of my condo switched property management companies nnTwo minor gripesnOne you have to pay your rent in their office during their business hours They no longer have a drop box nor do they offer an online payment option If you live far away or cannot get to their office during their hours you have to mail your rent in which is fine assuming you trust the Post Office nTwo I was flirted with relentlessly by a man working in their office An offer of a candy cane is tolerable multiple offers of leftover office party food is squicky and not much of an offer repeated offers of a kiss while I was on the phone with my dad were unprofessional to say the least nnOne major gripe this one should serve as a warning to property owners looking for a management companynI received a certified letter from the HOA for my property addressed to the owner of my condo saying that the HOA fees had not been paid for months Obviously this would have no effect on me as the tenant but it would certainly affect the owner should he try to sell a property with a lien on it I contacted Rowan and spoke to the owner who asked me to forward him the letter in an email and he would take care of it A month later my condos owner switched property management companies again Last week I received another certified letter from the HOA stating that the fees still had not been paid So much for Rowan taking care of it My new company has taken care of the issue for real this time Makes me wonder what other things Rowan has neglected to take care ofnnOh and that last switch to my current property management company The only reason I had any clue about the switch was because the new company called me Rowan never bothered I had to call them to verify that they no longer managed my condo It makes me wonder how many months of rent I could have paid them before I found out nnPoor client service with lots of things slipping through the cracks