text: The car was fine a nice Toyota very comfortable and with plenty of zip for the freeways the service was fine HATE the upsell thing can no rental company resist it the insurance they want to sell you is absurdly priced and when you have said that mostly you have said everything about a rental car company nnBut if you need GPSthey supply it but OMG the thing was incredibly clunky get this you have to use this pushbutton no touch screen no actual keypad system that makes you push the buttons multiple times to get to one letter and God help you if you make a mistake In the big picture of life meh but when you are trying to navigate to get to meetings on time as we were it was a huge pain in the patootie Had to restart the whole cumbersome thing multiple times when I made a mistake because it is so counterintuitive I will say that once you do get your info correctly punched in the system did do a decent job of guiding us no wierd routes or nonexistent roadsnnSo I would have given them stars if it were not for the GPS system but because I use the rental companies GPS systems when I travel for business I will not be choosing Hertz again until they get some sense and bring in a Garmin or a Tom Tom or some other modern GPS