text: So we just got back from Las Vegas and needless to say we were totally underwhelmed by the whole trip This review however is about the Luxor hotel in particular and not the city of Vegas Trust me if I could write a review on a city I would and it would be Vegas With that said we were really excited to be staying in one of their luxury suites that was heavily discounted because of the economy The truth is the room itself was fantastic despite some cleanliness issues there was major long black hair in the jet tub and I am blond and some plumbing issues in the shower it would not drain so you had to take a shower with your feet in a bath but it was over all a very aesthetically pleasing room The reason I give Luxor a worse rating than the local motel is because of the service The first night we stayed up until am and were starved from our flight that night and from walking the strip We came inside our hotel to ask the concierge where to eat to her reply there is a deli in the hotel We were mortified that Vegas closes so early and that our only option for food was a hotel deli We ate our sandwich and went to bed So much for the nightlife in Vegas The reason I blame the hotel is because after returning home I hear that the concierge was wrong and that there were many places to eat on the strip late nightearly morning The next day we saw the sites and went to bed late again We woke the following day to a loud fire alarm going off in our room warning us of an emergency My husband and I quickly grabbed our clothes and ran down the flights of stairs to evacuate the building We hit the last floor and were at the back of the hotel We walked to the front of the hotel and inside to see what was going on to see everyone acting normal We asked the concierge different woman this time what was going on and she replied I do not know what you are talking about just go back to your roomwow So she was not sure what was going on if there was a fire or an emergency but she was not willing to ask someone either Obviously the hotel is not concerned with your safety We decided after not going back to our room but instead grabbing lunch outside of the hotel that we would leave the hotel and Vegas for good We walked back inside to once again talk to a new concierge and to ask to check out one day early where we were shoveled around to different places to finally a woman who I presumed to be the manger angerly checked us out without asking the reason because she did not care We did not get a partial credit or a thank you or anything I could not believe the lack of customer service and just plan decency of the Luxor The buffet they have there is decent but that is only because we paid half price because of the deal we got online I definitely would not pay full price for it You know for the starving economy that Vegas claims I really did not feel they were that hungry for business Luxor is truly suxor Never again