text: I really wanted to stay at the Hilton Flamingo but Hilton dropped the Flamingo years ago Being loyal to Hilton I chose to stay at the HGVC behind the Flamingo What a disappointment it is not a Hilton Hotel but a HGVC This is my mistake I have never stayed at a HGVC and did not realize that it is a full on timeshare Thank God we did not have to experience the presentations that so many other reviewers were subjected to If you read my prior review for the HGVC for the Strip location you will get the same comments and thoughts It is not a Hilton it is a timeshare so they do not recognize your loyalty to the brand nnI was on a road trip with my family and an impending snow storm caused us to leave a day early When I called the hotel and explained that I wanted to come in a day early but they said thanks but no thanks They would not let us change our arrival date they would not let us move the reservation to another property and they absolutely would not let us cancel Keeping the money in the Hilton family and my Hilton Honors Gold status meant nothing to the reservation agent She offered that purchasing a second night at a different Hilton property would give me more family time I was at least amused when I told her I would use that time to teach my yo how to make it rain and she laughed out loudnnWhen we arrived at the property I pulled up behind another car who was unloading luggage with the help of a bellman I looked over and saw two valets standing by the key kiosk They just looked at me neither approached the car I sat there and waited for minutes but still nothing I then got out of the car and unloaded my luggage After it was all unloaded one of the valets came over and asked if I need help Gee I did everything myself so far so what help are you offering me When the front desk agent thanked me for my gold status then asked if I was going to valet or selfpark I told I did not feel valued I explained the valet issue and she agreed to comp the night fee nnOkay enough of my bitching The property itself is fine It is nothing you would expect from a Vegas hotel no casino no restaurant and no shopping but maybe that is what people who buy timeshares want The rooms were good sized we had a bd suite that was roomy enough for my wife and two young boys The hotel has a very small pool that is open all year but the big selling point is access to the huge Flamingo pool Unfortunately it was already closed for the season much to the disappointment of my kids The room has a nice sized kitchen and a washerdryer available so definitely a huge perk if you are staying more than a day nnOkay so maybe I was not done bitching but I am just so disappointed with both HGVC properties this week The internet at both was awful and both properties put me on very low floors When I asked about moving from the th floor the desk clerk told me that everything above was smoking It is Vegas but floors of smoking compared to nonsmoking Something smells fishy here and it is not floors of smoking On my return trip I stayed at a Hampton At least they value my business where here they treat you like an outsider if you are not an owner