text: I have gone to Protea for the last years and it pains me to have to say it is time to part ways Without going into to much detail I feel like I have been more than patient with this group and their lack of organization and professionalism to some degree nnWhile Dr McCarthy is a brilliant man and a master of his craft his staff and organization as a business are and have always been shaky But you take the good with the bad I always felt Dr McCarthy cared so I put up with these antics while my wife and other people I referred there could not nnI understand Dr McCarthys chronic tardiness to our to appointments because who has been to a doctor that is on time He is no differentnnHeres the issuenGetting lab results and scheduling an appointment are next to impossible nnI switched up my medication and honestly had no idea what to do with it or how to use it wrong dosage price etc Left town and found out miles away His staff once again making careless mistakes nnI needed an RX filled last week so I faxed it in by instruction of his staff week has gone by and still no returned call or acknowledgement the fax was even received I guess the medication that I need was not that important I got it filled at Avella in hours for a fraction of the price insurance covered it nnnDr McCarthy please stop falling on the sword of your staff They are extremely careless and disorganized It is scary as a patient to be misinformed I cannot tell you how many times I have had to keep track of mistakes your staff has made and correct the dosage as well as catching financial mistakesnnnnSorry man it was great to know you I wish you the best you are a brilliant man Your organization and staff will be your Achilles heel However they are a direct reflection of you and your leadership nnTake care and good luck as you expand your business