text: Let me tell you the rating should be stars the way my wife and I were treated This is how it all happened We wanted to get a cell phone I knew that I would have to come up with a security deposit on the phone No big deal right WRONG We got charged over dollars on our bank card When we went back to try to clear things up with management at the store we basically got humiliated The manager told us not to make false statements at the store and was basically rude I guess it did not help our skin color was darker than his Anyway I called the main headquarters of best buy and filed a complaint against the store That in itself was a joke Needless to say my wife and I will never step in any best buy store ever again If you want good customer service do not bother with this place