text: I work at Tivoli Village and have been here on three occassions I really wanted to like it but it was simply a poor experience each and every time The decor is confusing part soda shop part modern bistro part old world italiandid a professional designer get paid for this project The service was completely disorganized orders came out wrong over and over I was offered scotch and wine at am while dressed in a suit and tie I know this is Vegas but really The menu reads great but the actual product was underwhelming Burgers are petite nearly flavorless and bare almost no resemblance to those described on the menu The Southern Fries sweet potato were actually pretty good The highly touted milkshakes are overpriced and just so so Bottomline go to In n Out instead or if your must overpay for a burger do so at Lbs at RedRock or Burger Bar at Mandalay Bay