text: Am giving it a two star for the pool area But the service is horrible we arrived from a hour drive with my family we were all tired from the drive we arrived and waited min in line to check in with our room not being ready We had to wait hrs to get our room They why do they have a check in at if there not going to have ur room ready So frustrated To make things even worse I had to ask if me room was ready and one of the management there was so Rude to me and my family her name was Lea being a manager she could at least been more professional and understand that there guest come to have a nice relaxing vacation She embarrassed me and was talking to me with a loud voice that other guest where looking at us Even one guest went up to me and told me that was just wrong of her She never apologize to me I let her know that was going to be the last time I will be going to her hotel and she just turned around and walked away Mark my word I will never go back to there hotel The only friendly people that I sow and would always greet me with a smile and a hello was the housekeeping crew