text: Horrible experience the room was dirty when I arrived and all the systems were down so check in was a hassle I would have asked for an entire refund but the manager at front desk was getting hassled by everyone for assistance and I had to wait in a long line again no thanks They offered me free buffet vouchers but all i wanted to do is sleep I had been on the road for hours I explained I was tired and wanted to get to my room that I paid for through Expedia and if not within minutes of arrival I was going to call them to get a refund So overall bad service at front desk because they are understaffed and there are hardly any taxis out side Room looked dirty with hair in the tub beds looked sloppy closet sloppy it looked like they did not clean the room They upgraded me to a suite because of the delay and the suite was not even clean gross I am only giving one star because of the price but I overpaid after all because the gym is not free its additional a day wow Id like to had known that before hand I could of stayed somewhere better Save your on this one its rundown dirty and they have the nerve to charge extra for a gym