text: Hoooo boy I took my brother and his lady friend here for fish fry last week I raved about how great it was so they wanted to try As expected the fish was excellent crunchy flaky beer battered golden brown perfection The service however was not great It all began when my brothers girlfriend asked one of our servers if the kitchen cooks shellfish in the same oil as the fries and fish fry she is allergic to shellfish but not regular fish The waitress told us that shellfish has seperate cooking oil so she ordered the fish fry with us About min after the table placed our orders the waitress came back to tell us that shellfish is cooked in all the fryers Our companion needed to look at the menu again to figure out something to eatmost food at the Midtown pub is deep fried so her options were more limited now Up to this point actually the service thing was not a huge problem What happened next sort of ruined the night for us though The waitress did not come back to take our friends new order for a long time Meanwhile the kitchen must have still been working on ours Our food actually came out while she was giving her new order Now we had to awkwardly eat while she had nothing No one checked on us after the food was delivered either When her food finally came out after the rest of the table was finished eating a server inquired about our experience We asked to talk to a manager to let them know that the service had not been excellent The managers reaction was defensive She actually blamed us for not liking their weird multiwaiter system instead of just apologizing I get the feeling that she thought we were complaining just to get free stuff which was not the case at all She ultimately comped us a pitcher of beer which was nice but our dinner experience was subpar overall Also all the regularly priced side dishes that our allergic friend was able to choose from were fried so she asked for a cup of soup to go with her belated entree They charged us or dollars for the substitution and did not mention it until we got the bill I understand charging for a more costly substitution as a matter of normal business practice but in this situation that seemed like the wrong thing to do