text: After walking around Chandler Mall for a couple hours I was pleasantly surprised to find this boba shop But that little joy that I felt soon disappeared when I placed my order First of all the location is terrible There is a giant pillar in front of the store which causes all sorts of confusion People standing around looking at the menu people waiting in line and people waiting for their drink all cluster around this pillar making you wonder if the person you have been standing behind is even going to place an order The extremely lengthy menu does not help this at all as people new or familiar with boba take forever to decipher this menu The girls working at the store do not offer any help when customers seem completely befuddled by the menu but seem like they themselves need help trying to figure out how to make the drinks we have ordered It is not uncommon to wait minutes for your drink while they let one of the drinks sit behind the counter as the ice melts and they make every drink in every other order I am trying to be forgiving because they are new and probably have not fully trained all their staff but maybe train the newbies on weekdays not the weekends I have tried to like this place given the convenient location but I will not be stopping by again