text: I have never reviewed a Starbucks previously because to dateI have not needed to They are fairly consistent in delivering quick friendly service My experience at this store forced a review I walked into a store with two ladies ordering a drink and snack The guy at the counter proceeded to chatter relentlessly with them allowing a large line to form while he made small talk completely oblivious to my minute wait and the forming line I am typically patient and quickly moved on to placing my order He then messed up my order I patiently informed him of this He tried again asking my name and then called me by the wrong name with no real concern about getting it rightJAMESsound it out not too hard Got past this to await my orderwrong size Asked the apatheticindifferent drink maker and she asked if I had a receiptreally my receipt I kept thinking maybe I am on that show punked Sadly no such luck This was an all too real example of how not provide customer service It would have made a perfect training video for any company trying to show examples of bad service