text: Few things make me sadder than making this reviewnnI have been going to Buonos for over a decade now and it never failed to impress nWhen I was told there were new owners I was told the recipes and cooks were all the same so I was optimistic especially considering that it has been good since I was years old and started going there nownnI have given them chances now and each time it has gotten ruder and the food has gotten worse with every visit nnIf by any chance the owners coming managers read this page Here are a few things that could have circumvented losing another loyal customernnSpecifically to the owner nnIf a customer shows you that they are being overcharged do NOT make the excuse that the school kids are changing the prices on the outside chalk board After that if they point out that the same price is on the menu above the register in green ink do NOT double down that the school kids changed that price toonnTo anybody in charge of the foodnn The garlic knots were a welcome addition when they were first added to the menu and started out delicious but it is very clear that the dough for them is made far in advance and frozen which leaves them very stale and tastelessnn If a pizza is black on the bottom it should not be servednnnAs much as I have been frustrated I do hope they turn it around but I do not expect to be back again I will really miss Buonos but I ate there so often that I am sure to lose a few pounds in the process