text: I used to love this place until I went in for my BBQ chicken salad ate half then found a live cockroach crawling around in the salad I called over there and they did nothing for me but offer me my money back So I brought the box over and the cockroach crawled out of the box on the counter I work at an office building a block away with employees which most would go to zupas for lunch Since they were not taking care of a customer finding a HUGE cockroach in their salad I decided to let my whole office know about it They lost a lot of biz I hope they do not treat you the way they treated me