text: For several years I was an occasional client of Cobblestone until my last experience I do not plan on returning againnnI made an appointment for a manicure on Halloween at pm I was going to a family wedding the next day in Texas and I really wanted to get my nails done before I left When I called to make the appointment I asked if they would still be open that late considering that it was Halloween The girl on the phone said yes and I made the appointment nnI arrived at Cobblestone at pm The whole place was empty and dark but I could see someone still in the building I went inside and spoke to Eileen who told me they were closed I let her know I made an appointment and she went to check her book She found my name but still said that they were closed She said that she wanted to call me earlier that day to let me know they were closing early due to Halloween but her receptionist did not get my phone numbernnI left the spa very unhappy and the next day I went to the wedding in Texas without having my nails done Upon my return to Tempe I went back to Cobblestone I spoke to Eileen again and expressed my displeasure She apologized and asked me if I wanted to get my nails done that day I said yes and she took me back for a manicure and pedicure right away Eileen did a great job like always and my nails looked very goodnnAfter my nails were finished I went up to the front to pay and she only charged me for the manicure giving me the pedicure for free She apologized again for what had happened the previous week nnI appreciate the free pedicure but the whole experience left a bad taste in my mouth Truthfully I do not feel like a valued client The salon is nice and generally they do a great job but I will not be returning