text: I have been to other Fatburgers in the valley and this one is by far the worst nnCame in here at pm to order two burgers to go one medium and one large with cheese and no tomatoes and some fries The cashier was very nice however do not be fooled a nice face does not mean a sense of urgency My order was punched in at and since I know the burgers are make to order I expected the food to be out in about ten minutesnnWrong The female cashier and the male cook had absolutely no teamwork whatsoever They were all over the place and were literally falling apart with only orders on the screen There was food just sitting under the heat lamp for a good ten minutes before she decided to grab it and hand it off At the minute mark I was getting impatient because an elderly woman got her order two burgers before me and she ordered after me I politely asked where my food was and the cook said it was coming right up and that if I had a complaint it was not their fault because they were short handed nnThats a load of BS in my opinion I manage a high volume restaurant and any competent staff can handle multiple orders ESPECIALLY when the whole menu is essentially burgers and fries Even with two people with proper teamwork sense of urgency and a sense of priority they should be able to handle a work load especially since it is what they are trained to do nn comes around and I finally get my food along with one other woman that was waiting for her orders to come out which had a long ticket time as well The cashier went up to me and said if I came in next time and said they botched my food I would get a replacement I do not want a replacement I want to go into a food establishment and get my order within a reasonable time period minutes is not acceptable ticket time for two burgers that were not even made properly nnOther locations are good just this one needs some serious improvement