text: I visited here over the summer I am a frequent flier at the Palms so I booked some spa services nnI want to be pretty clear about giving such a low score I did not want to I love the Palms and they are very good to me there However it was not a great experience and I cannot recommend this spa for myself again or othersnnSpa Customer Service nn nobody greeted me at the door just pointed to the sheet to sign in n was given general directions to find the mens lounge after signin and again nobody helpedn when I arrived in the mens lounge the attendant was anything but leaving me to sort out my own stuffn when leaving folks generally seemed grumpyn the lady who actually did the spa services was nice but very abruptnnSpa Cleanlinessnn whoever happens to be in charge of cleaning up the showers and such there should probably be let go due to mold in the showers and steam roomn severe mold in the steam room as in gross red moldnnOn the plus side it was pretty cheap and very convenientnnSo I would saynnIf you are staying here and not planning on using any of the provided amenities then by all means take advantage of the cheap prices and get whatever you need done donennOn the other hand if you are all about the experience then head elsewhere pronto There are any number of higher end spas in Las Vegas all of whom would be happy for your business