text: If I could give this place zero stars I would I bought a used Mercedes from here a few months ago Everything went well easy process etc I get home a few days later and my car will not start I have to get to work and since Car Max opens later than most place I had Mercedes tow my car to the dealer Turns out there was an ENORMOUS rats nest next to the battery Carmax brags about their point inspection but somehow missed this nest Completely unacceptable I emailed the man I was dealing with and he was on vacation and did not hear back until days later I told him it was too late and never heard back nnI was really disappointed after hearing such great things about CarmaxnnAlso what is with the woman as your profile picture CarmaxnnOne thing I failed to mention is that I was supposed to have my car shipped It took longer than expected and they waived my transfer fee which I appreciated