text: I went to Dr Serafini for severe back pain They were fast in getting me in and definitely polite at the front desk However the techniques Dr Serafini used were painful and led to more pain afterwards I did not expect improvement but I did expect something other than more pain nnI was also concerned that after several visits I still was not provided with any information from them despite being told I would about whether or not they were able to take my insurance plan However I was clearly told that I would be needing chiropractic care for the rest of my life All the while I was thinking Cannot we take this one step at a time First tell me specifically what you will do for the problem that I am currently dealing with Provide me with the specifics of how much I will be paying And then after that we can talk about future plans There was an odd vibe of fast talking that made me feel uncomfortablennWhen I called to politely cancel further appointments I received a call back and was told that I did not understand how chiropractic care works PerhapsnnBut what I do understand is that I was there to get better I needed to know what the financial commitment would be and that I have the right to discontinue treatment for any reason without being spoken to in a condescending tone