text: We come to Las Vegas every to months but usually stay on the strip We decided to give downtown a try Our first night at the D we were given a room on the Fremont side it would have been really nice if the person checking us in asked us if we would be out partying or if we would be looking for a quiet night We do not come for gambling or the night life my father lives there I took sleeping pills nyquil AND had ear plugs and a pillow over my head and still did not get to sleep until in the morning this was last weekend The bathroom had soap scum in the soap dish holder in the bathroom so thick you could scrape it off with your nail Also there was a thick layer of scum on the batch tub Really disgusting So I called down to the desk and spoke to Daniel and he stated they would have another room later but it would not be ready for awhile nnMy husband and I pack up our suit caseshowever one of the elevators is broken so it literally takes minutes to get from floor to the casino floor I told my husband that I wanted to check to if they possibly had a room available yet nnWent to the front desk and spoke with Daniel again and he found us a room I went to get our car and my husband had to lug all of our luggage all the way back up to our new room As I walk away from the counter I see a bellboy go by with an empty cart and I am thinking they have bellboys and that front desk person just let my husband take our bags all the way back upstairs He knew we had our bags with us as we asked I was really shocked and disappointed nnThis room WAS quieter however the grout on the bathroom floor was so dark you could see the new floor under the sink and could tell what the color was supposed to be that my husband kept his shoes on and I wore socks in the bathroom Also I it took awhile to brush my teeth as the sink was clogged and kept filling up nnNeedless to say the customer services was very poor the bathroom was dirty in rooms the odds that the other rooms are clean are very poor It is very sad because the owner has put a lot of money into the hotel and the rooms are nice but the hotel staff did nothing for us and let my husband lug our luggage all the way back upstairs I am very disappointed and will never stay there again