text: We stayed at this hotel for nights It was night and cozy The staff was great and we are diamond members so we stay in hotels quit often The first and second night was great untilwe woke up am due to the ac not working I was hot and my hubby was hot I called the front desk and the lady said she did not no were the thermostat was locatedsay what Huhshe said we could switch rooms and I said it is in the morning We had the kids who were knocked out since they do not no any better I spoke with jenn and she asked her managers about doing something for us due to the serious inconvenience Wellhuh we are on day being away from that hotel I still have not heard anything Come on nowHILTON