text: We arrived about minutes before they opened on a Saturday and there was already a line of about half a dozen people It took a LONG time for us to finally finish up with the desk and head up to our car nnMy major complaint is that my dad called ahead of time TWICE to ask for a car seat for my son At the desk they told him they do not have any at this location When we got to the garage the lady again said they do not have any car seats only the location at the airport had them She suggested we drive to the airport to pick on up EXCUSE ME First we were told you would have them Second despite being told the wrong thing you tell us to drive to the airport to pick one up They should have offered to have one dropped off at our hotel Such an inconveniencennAlso the way the find the car you get is by running up and down the garage pressing the cars alarm to find it The car is not waiting and ready for you like at other car rental companies and locations