text: I have been taking my cars to KCM for multiple years and would recommend them to absolutely anyone who needed work done in the ChampaignUrbana area This is the only place I have ever felt absolutely confident that I will not be roped into paying too much or tricked into unnecessary repairs nnThe shop is family owned and operated There are no employees covering mistakes from a corporate boss Pat Julie and the rest of the staff care a great deal about honesty and doing a job correctly If one thinks of the ideal family business operated with integrity and hard work KCM absolutely lives up to itnnThey communicate very clearly the nature of the problems how they intend to fix them how the costs break down into partlabor etc If something is expensive to fix they do not try to hide it If it is cheap and easy they often only charge for partsnnIf they are not experts in some area mufflers for instance they will not hesitate to send you to a place they believe will better serve your needsnnI could go on listing the positive characteristics of KCM but anything else would be redundant nnIf you have a problem with a vehicle take it to KCM