text: This review is way overdue I moved to Vegas in January and needed a car to get around I was very hesitant to go here after reading the reviews Before taking the shuttle I stocked up on snacks for the long wait The driver was polite and told me about the best areas to live I have been to Vegas to visit but it is different transferring here to live Once at their location there was a line but the wait was not nearly as long as some of the reviews stated The sales people pulled up my reservation They offered their insurance I declined because it was a online reservation and I pre purchased insurance When my transaction was completed I went to pick up the car The guy was nice He should me where the car was I ended up renting with them twice before my car arrived from the east coast I never had a problem renting or returning either car I was prepared for the worse and it never came