text: Dear ManagernnYes I was the person who came in with a coupon with no expiration date on it that said I could have a deli sandwich for You told me it was no longer valid I pointed out to you that you had a very large sign in your front window that said the same thing you doubted me until you saw it Do you still doubt me as you took it down of course not I then asked again for the special You refused Are you aware of what LOUSY CUSTOMER SERVICE that is Are you aware that by my pointing the sign out to you that I saved you from another customer doing the same thing Are you aware of false advertising Are you aware that you lost a customer instead of created a customer What do you suppose would happen if you comped me that sandwich and thanked me for pointing out the problem And exactly how much would that cost you Or even let me have the sandwich at ps I went to Chick Filet insteadnnOh by the way you are suppose to be the role model for your employees Well you are They act as clueless as younnI will be calling your corporate office Have a nice day and give a thought or two to what customer service means