text: Let me start out by saying I love Chilis That being said I had an awful experience at this particular location First there was a drunk guy wandering around causing a scene in there and it took a while for anyone to ask him to leave Mind you this was at AM This would not have ruined my experience because I know stuff happens Then the waiter walks up and calls us kids I am almost Then the real kicker was when the food finally came and my rice still had the bag on it that they reheat it in This grossed me out I do not want to know what sort of prepackaging my food comes in Then when I told the waiter it sort of seemed like this happens all the time So either way I have been back there but not happily