text: First off I spent A LOT of money for these windows Thank goodness I only did ONE room After spending dollars for windows and a door they were installed weeks ago The installer was very nice but did take about hours to install these THEN When the sliding glass door was installed they put a WHITE handle on a dark frame When my husband complained the installer agreed and put it on the paperwork to tell the company About a week later I received a call they had my new handle Two men came to install the handle but they put a GOLD handle on the dark frame LOOKS ridiculous When I asked the installer he told me they do not have matching handles because if they were to put a painted handle on there it would chip I have called the Company but OF course they do not have anyone answer the phone because they only work off of messages I found this company at the state fair and will tell you to BEWARE I have the biggest pit in my stomach after spending this much money on windows