text: Visited this store twice in the last weeks While the store has been there for years these are not the same owners I had dealt with in the past While their shade collection is vast the prices are rather high The first experience was good but I spent for a shade Yesterday the experience was not so great I was told the socket I had on the lamp was incorrect but they could easily change part of it out minutes later the woman comes back and said they would have to replace entire socket and sat down saying now I can finish my BLT When lamp was brought out she got up and took me to the shade collection not very helpful or pleasant like the previous visit I picked out an shade and went to check out where the staff at the counter was busy on the computer Then I was told the charge for changing out the light socket was I suggested that they might throw that in for for free since I was a repeat customer no deal At the same time another customer came in returning shades she had purchased several days earlier that did not fit her lamp She was told they did not do refunds but only issued store credits I will be going elsewhere next time