text: Brian was helpful and not pushy but delivery was a nightmare Had to wait for a call somewhere between am and am for delivery that day Delivery then set for To came and went with no call or refrigerator Called delivery man No answer Called Spencers and they could not get ahold of delivery man either Delivered at with two scratches Refrigerator refused They promised a new refrigerator next day Late the next morning told other refrigerator also damaged We were offered a different refrigerator we did not like a small discount to take damaged unit We cancelled the transaction Will not use Spencers again Too bad I like to buy local