text: I have moved around a lot and I have had just about every major cable company out there COX is the worse I have ever had Customer service does not exist Install was supposed to be free but the jerk on the phone said that I should be able to install it myself nnBTW I am not a techy person and I told him this but he pretty much refused to send an install tech and told me I had to do it myself to go to the store and pick up the equipment So I go pick up the equipment get it all set up as directed The master bedroom cable outlet does not work Oh that will be but if they had actually come out for the install it would have been free Another problem arose Oh that will be another I said No I had Geek Squad come out and fix everythingnnThen I start having outages EVERYDAY loss of internet and cable and a lot of pixalization screen freezing and digitizing little boxes A neighbor had put up a flyer saying he was having problems with COX but was told by them they would not check it out unless they had more complaints but they had given him a credit for bad service So I called and the jerk said if I wanted someone to come out it would be nnI cancelled my service and went with Direct TV I would heard both bad and good things about them but I figured they could not be any worse than COX So far so good about six months with them so far Unfortunately still have not found good internet I switched to Century Link and they SUCK as well nnAnother weird little tidbit every single time I called it was like I got the same jerk who was very rude with attitude I must of called at least five times