text: I feel nothing is a total negative experience so I will start with the positivesnn Very clean and neatn I cannot remember seeing out of order signs on equipmentn Towels available everywherennUnfortunately there are many negatives and the led to me canceling our membership there They are as followsnn Uncaringdetached staffn Basketball court rarely available during the weekend due to special programs going onn Movie area way too loudn Limited equipment for the pricen Poor layoutn Sterile environment not referring to cleanlinessn Oh uncaring staffnnI will say that the main reason we canceled after months was the way the staff reacted to questionscomments It is not that anyone was rude they were cordial but you never felt like anything you mentioned was thought of for even one second after the issue was raised It is a shame since there is a lot of potential for this place and it is so convenient In the end I went back to a different gym that charges me much less but I do not like as much I am sure Mountainside will do well because of the area they are in and the positives I mentioned but in the end it will not thrive until they have a staff that is welcoming and cares about the members I would say to avoid this place even though there are worse places They charge you a premium for limited amenities and you are pretty much on your own after signing your contract When we canceled no one even tried to stop us or ask why and that speaks volumes as to how much they care