text: I called hours in advance of arriving to verify our reservation which was made through a rd party site After repeated calls to different numbers listed on their site someone finally answered and I was told everything was fine and assured the room type I requested When we arrived they insisted I never called and when I showed them my call log they continued to insist this despite it showing a minute call to their hotel After hours they did not have our reservation and refused to call to check it They insisted we pay again but assured they would fix it all in the morning once they received their reservation When we got to the room it was two double beds not the king as I was told The entire hotel floor was covered in garbage discarded food trays and debris The room floor was also full of trash and dirt There were public hairs all over the tiny squalid room which smelled heavily of sweat and smoke I could not stop sneezing all night The towels did not look clean and one was even damp and crumpled The room walls are paper thin and you hear every person in the hall and in the nearby rooms It was a horrible experience When I spoke to the supervisor he only made flimsy excuses and platitudes What a disgusting place They do not even meet the minimum standards of cleaning or customer services that you would expect from a onestar hotel Honestly once you add in the resort fee and the taxi about each way because its ridiculously far from the decent casinos and in a crappy somewhat unsafe area you may as well stay at a better place regardless of if you you got a good rate from a third party site