text: When you first open your doors for business it is imperative that you make a good and consistent first impression It is also critical that your staff is ready to open from what i saw and the other negative reviews it seems that they have failed horribly nni went with my girlfriend for lunch today entered the front door to a few employees that seemed a little confused expected for first week we chose to sit outside on the bottom patio to do some people watching its a nice pationnSIDENOTE i just do not understand why there are so many patios build feet away form the road scottsdale road is busy mid day and it can be a little irritating eating and drinking with exhaust fumes from city busses loud hogs choppers or motorcycles ghetto people playing bad music too loud with their windows down thinking they are hardcore but then again its people watching ANYWAYnneverything was fine until we ordered our food a salad and ahi tacos SMALL menu NOTHING exciting quite the boring menu i had higher expectations anyway after we ordered i asked if i could glance at the dinner menu our server said yea i think i can find one of those when he returned empty handed mins later to refill my soda his response was that the dinner menu was still in the works and not yet available hopefully wednesday ok whatever he then says that the kitchen has had some issues and had to cut the tuna to order ok whatever i can kind understand that too however i can personally cut and portion about ten pounds of ahi tuna in ten minutes by myself hopefully a fully staffed kitchen can handle a not very busy lunch right wrong more time goes by and when our server returned to say our food was still not quite ready yet i told him we were leaving and we walked all in all we waited about twenty five minutes for a seared piece of tuna and a salad this should take about minutes if your slammed if for whatever reson it takes longer a manager should stop by and show face there was nothing no concern from management i did not even see one the server did seem genuinly apologetic and i left him some cash for the time in his table on our way back to the car we saw mission and starving we went there and had a great lunch sorry RnR but you screwed up you are clearly not ready for business and need to do some retraining i heard they had hired a quality exec chef and then fired him before opening the only thing you are good for now is an overpriced beer and overflow from the blue moose durring spring training maybe some ASU hunting grounds that seems fitting for what you have