text: I bought a voucher from Living Social to have massages one for myself and one for my husband back in September I made my appointment for my massage and went it was a good massage for the price I then tried to make my husbands appointment for a couple weeks out The day before the appointment Shawna texted my husband and cancelled No biggie things happen What was strange was that she cancelled without any attempt to book a future date with him When he did text back and asked for another appointment date she replied I do not have anything for a long time Umm huh We were surprised at the lack of professionalism but whatever he continued to text back and finally was able to make another appointment for weeks out for himself The day before this appointment guess whatshe cancelled again My husband was fed up He told me to take the voucher because he would not go to someone so unprofessional as to cancel twice and not even suggest a future date So I got involved and texted Shawna told her he would been cancelled on twice that he did not want the voucher anymore that I would be using it instead and asked if she could fit me in early the following week and move one of her other clients around due to this issue and she said No I tried to be understanding and with further pursuit on my part I finally got another appointment for two weeks out for myself Guess what Yepshe cancelled on me the day before my massage I texted her back saying this is the third time and I wanted a refund She basically said no you have to talk to Living Social She did not offer me any future date for a massage nothing She again would not move another client around for the next whole two weeks to fit me in So again trying to be the understanding patient person I want to be I made yet another appointment for two weeks out And guess what Yeah you know what I am going to sayShe cancelled on me again this time within one hour of my appointment nEnough was enough I called Living Social and got my refund It is unbelievable to me how some people stay in business