text: It took at least minutes before I could find an employee to answer a question When I found him he kept walking while I trotted along beside him showing him my piece of hardware that I needed to replace and asking where I might find such a thingnnSomewhere else he saidnnSo I went to Home Depot I had a long list of things to buy in addition to that little metal thing and I bought them all there nnOther than the one employee with poor social and customer service skills however I have always had excellent experiences at Lowes and usually find exactly what I need The only caveat is that I have to know precisely what I need and I have to find it myself The employees at Home Depot on Pecos are a lot friendlier and more helpful