text: I will start this by stating that I DO NOT fit the typical Barneys demographic Not visually anyway That said I do fit a small niche of fragrance enthusiasts To me fragrances are like wine A sensory experience I wear them for me Most all of the perfume sales people at Barneys are also enthusiasts If they do not approach me immediately because of my just passing through the store to my car look I am talking VERY casual and not in a hip kind of way I think they actually come to me pretty quickly all things considered lol But once we start talking they see I mean business Sadly my Barneys is closing Dallas and I planned to by a bottle of Serge Lutens during their awesome cosmetic bag event Dallas is not participating in the bag event due to the closure datenEnter Las Vegas The Venetian is my customer and I find myself in Vegas more than I would prefer I have been in the Las Vegas store a few times and have bought some nice exclusives there I decided to call Vegas to see if they could secure the relatively rare product I wanted and talked to Raul He told me that they did not carry it but Madison Ave NYC did and he would take care of everything to make sure I got what I wanted and during the big event Now many of you would think well he wants the commission right Well of course he does but it is not as much as all that and he spent a lot of time getting this following up calling me back a few times etcnGreat customer service RaulnSo he will get my business by phone moving forward and in person when I am in VegasnThis is a great store with great customer servicenI think they try to balance the desire of many people to NOT be pestered with the polar opposite People who get offended of they are NOT approached OynDont get butt hurt if someone does not fall all over you Make eye contact and they will comenWhy buy a luxury product for the same price at a nonluxury storenGo to the best and they will work for your loyalty