text: Do NOT use this Security CompanynWe were obligated to a year commitment when this company took over the original one we signed up with nnPeople who answer the phone after hours are NOT informed about how their own security systems work and did not know what FC meant on the alarm box It seems as though they use a regular answering service for calls after pm because the people with whom we spoke with did not have a clue how to answer any of our questions Messages we left after business hours were not returned When our alarm was recently triggered the person on the other end could not help us turn it offnnWhen communication failed between our unit and this company there was no followupand they continued to charge us per month When we did finally talk with someone about our system we were given an estimate of just to come out and look at their OWN equipmentnWith ALL the competition out there this company has lost our businessbecause of the service they do NOT provide