text: Dear Chapel of the FlowersnnThanks for nearly RUINING OUR WEDDINGnnNow to Yelp ReadersnMy fiance now wife and I looked up pretty much every chapel in Vegas narrowed down the list to our top choices and started making phone calls We are Wiccan an Earth based religion and we wanted a handfasting that celebrated our faith When we called the chapels our first question was Have you ever done a handfasting Of course we advised each chapel that we would provide the script and the hand tying cords We also wanted our son to be part of the wedding nnWhen I called Chapel of the Flowers I was told by both the receptionist and wedding planner that they had done several handfastings and that our ceremony would be no problem and we could exchange vows with our son as well GREAT We booked right away several months before our wedding date Everything was OK our wedding planner got back to us in reasonable time when we contacted her things seemed to be going well Then the warning signs startedn We were a bit put off when they told us that it would be an additional in order for us to buy the rights to our wedding photos SERIOUSLY We did not mind paying extra but that is an absurd amount n Wedding guests may not take pictures anywhere on the property even if the photographer is not taking pictures n We could not see what our flowers would look like before the wedding my fiance saw hers because she chose a standard option but I could not see what the boutonnieres would look like even though they were also a standard optionnnHowever everything was set and we had family flying in from all over the country for our wedding so we did not seem to have a choice but to deal with it THEN CAME THE NIGHTMARE TWO WEEKS before our wedding we received an email from our wedding planner saying that they would not perform our handfasting as they had agreed we could have the hand ties if they fit into sentences but no more and our son could not be a part of our wedding We had made sure the ceremony script was well within their time requirement we had to choose between a token acknowledgment of our faith and our family coming together which includes our son WE WERE DEVASTATED and the chapel did not even offer an apology and wanted to charge us to cancel our weddingnnThankfully after many frantic phone calls we were able to find another chapel that had an opening Obviously family had already booked travel arrangements we had booked travel arrangements so changing the date was impossible After several phone calls back and forth and talking to a manager we were finally able to get a full refund but getting it was a nightmare and they took their sweet time to get it to us I am sure the only reason we got it was because we provided the written proof that they had agreed to do our handfasting script which means they were violating the contract not us and the fact that we made it VERY clear that we would proceed legally if necessary to get our full refund nnWe decided to get married in Vegas to avoid the stress Chapel of the Flowers gave us a nightmare With everything they put us through I feel that an apology was the least they could have done but evidently even that was too much to ask