text: We have been there a couple of times over the past year Same result both times Burger was over cooked and still somehow cold Service was very slow The experience was so bad I complained on TGIF website and got an email from the manager saying they wanted to contact me so they could give me a coupon I told them forget it that I had zero interest in ever returning even for free food I completely agree with the other reviewers that say this is the worst place in Surprise Perhaps the only restaurant in town that is totally off limits for us