text: I used to be a fan living nearby the Eastern location but I have tired of the nickel and diming that is mentioned in some of the other reviews For example if you order delivery and want to combo your sandwich fries and a drink instead of charging you as listed on the menu they double charge for the drink because they do not deliver fountain soda So you essentially pay instead of the listed on the menunnHow difficult is it to get a few drink carriers and deliver drinks to your customers They are already charging delivery charge so should not that be enough You have to double charge to simply add a soda Really ridiculous your prices are high enough but fair already A fountain drink costs what like for you And you do not want to sell it for only What a terrible business decisionnnThey lost me over all the double charging and the fast talk on the phone The phone staff really needs to be retrained and more polite on the phone as well Service was like a rude east coaster not someone from Chicago I am from Chicago btw PnnThere are other better pizza alternatives literally walking distance away from Windy City I said thanks hung up and ordered from them