text: I share the sentiment with a couple other Yelp users that I have a lovehate relationship with this place Frys is a great place to go IF you know exactly what you want and you need it now The selection far exceeds places like Best Buy and Target and the sales can be pretty awesome That said take note that I said it is a great place IF you know exactly what you want The customer service here is worse than you will find anywhere On the handful of occasions that I have absolutely had to ask an employee for help the experience was downright appalling On one occasion a female employee was typing away at a computer Trying to not be intrusive I told her that I had a quick question She stopped typing looked up at me shot daggers with her eyes looked back down at the computer and proceeded to type A nearby employee heard the conversation and jumped in to help probably the most helpful anyone has been Another time I went on the Frys website to see if this store had any more copies of a particular Mac software It said they had quite a few I called to doublecheck The associate I was connected to immediately told me they were all out After telling him the site said otherwise he replied with The site is not always uptodate Judging by my past experience I decided to go to the store anyway Sure enough they had a whole shelf full The one that really takes the cake is when I asked an employee in the audio department to demo a speaker for me After fumbling with the control panel for probably ten seconds he tells me that the DVD player does not work I see a cord with a headphone output at the end of it and ask him if I could try connecting my iPhone After telling me it will not work but you can try the guy actually took the opportunity of me turning my back to him to LEAVE THE ROOM minutes of fumbling around later after CONNECTING THE SPEAKERS MYSELF I got the demo I wanted headed straight back home and bought them on Amazon for cheaper