text: This was the second time I stated there and it was a mistake again I took my girlfriend for her birthday we stayed at Red Rock for two night then went to The Venetian Service was very bad for the star hotel First time I forgot my laptop charger and called them time so see if they can find it but they could not since it took them so long someone had taken it nnThis time we asked for a quite room and we got a very nosy room and when we called to change they stated there are full the maid took our towels and did not put new ones when i called to get some they stated they will have someone bring some right up and I had to call time since we were sleeping and it was talking hrs nnWhen we called to get extended check out I was on hold for min and they stated they cannot offer it Getting our car took Min nnWe were checking out on a Wednesday nnThe SPA was goodnnext time either The Hotel or Encore