text: This is based on their photo department I sent themupload via their website a professional headshot to print for me When I pick up the picture and open it at work the top of my head was cut off I went back very upset and asked them Do you look at the prints before you put them in an envelope It turns out that their server automatically defaults to crop the top of your head and what is funny to me is that the guy working at the photo section is wondering why I am upset Complete incompetence The least they could have done is when they saw the printif they even looked at it is call me to let me know Hey the top of your head was cut off on the print Do you still want to use it Lack of Customer Service these days or they just hire Idiots and hope that everything is sorted out