text: I booked an appointment to celebrate my sisters st I was told after booking the appointment over the phone to arrive minutes before our appointment which was the Girlfriends Italian Bliss package with an add on They were accommodating and gave us a private roomnnWe arrived minutes early and I checked in The greeting staff behind the desk could use some work A bit rude and then instead of letting us know that the room was being readied and that was why we waited minutes past our appointment start time Then we find out we did not need to arrive minutes early for our mani pedi only spa treatments Kind of irritated about thatnnOur manicurist pedicurist made up for the botched front of the house They were very cheerful and welcoming We had great conversations for the less than hours we were therennI was disppointed about the lunches a couple of the things looked like they had been sitting for a while and were premade a day or so in advance The lettuce was already starting to become pink water logged The dressing was very heavy The desserts were alright I was told that I would be sent a menu and then able to choose from the options listed NopennMy manicure only last two days I was sad and disappointed Less than a week later the polish was removed I was hoping for an all out WOW experience At the end there was a wait because there were issues with a booking or something One staff member was chatting it up with a friend and both saw the line but almost gave an FYOU stare nnNot sure if I will ever go back again Not happy about the experience