text: Ugh UGH Never again Ever First I am a loyal Southwest customer I have come to value very highly their policies and procedures especially after my experience with Spirit nnI flew out to Chicago for my cousins graduation and ended up booked on Southwest to Chicago and on Spirit on the way home my mom booked and paid for my flights On the way there everything was peachy keen Landed at OHare which Id heard horror stories about but everything went supersmooth nnOn the way back Had to go through Midway this time which was just sucky Since the only way to check in online and print out ones boarding pass beforehand is to pay extra to pick a seat at the time of booking I ended up in a short line to do all that at the airport It took over minutes for the people ahead of me to get through the line There were agents working at the time Frustrating but I am a very relaxed flier so I wrote it off Once I finally got through the line and through security I had about minutes until boarding Once at the gate I realized that there was no information re flights anywhere There were no gate agents to be seen no monitors that could tell me that my flight was delayed no nothing I found out that I was delayed through word of mouth from all the other passengers There were gates in this area with two flights scheduled Everyone was confused about which gate they were leaving from since the gates were written on our boarding passes by the agents at the front desk I had to keep calling my family to get updates on my flight no free wifi at Midway Eventually two Spirit employees showed up with no information Eventually boarding was started It was easily the most chaotic boarding process I have ever seen There was simply a crush of people trying to hand their boarding passes to the agent No line no attempt by the other Spirit employee to organize the crowd I consider the fact that I got on the correct plane at all to be a minor miracle nnDuring the flight I was thirsty the two hour delay coupled with there being no restaurantsstores in the Spirit terminal However I was not about to pay for a drink on the flight Not even an adult beverage they even charge for water RidiculousnnPretty much if you purchase a Spirit fare all excited that it is so cheap it is not Assuming that you want to carry anything more than a pursebackpack to your destination print a boarding pass the night before or have a beverage and a bag of peanuts while flying you will end up paying at least the difference between the Spirit fare and the next cheapest It might appear to be a deal until you get nickeled and dimed to death