text: An exceptional dining experience marred by a service indiscretion nnI brought my team of Product Managers here for a nice dinner to top off a visit to Vegas for a conference nnWe started in the lounge which has an exceptional view of last Vegas from the top of the hotel on the strip nnThe happy hour food was generally good but not outstanding and while the prices were decent the portions were small And thus we decided to move the the restaurant for dinner nnThis was a bit of a turning point in the night while we are at the lounge the service was exceptional and friendly We felt very welcomennWhen we moved over to the restaurant a sudden air of snobbery hit us The hostess did not seem at all happy to see us and almost seemed hesitant to get us seated until we told her we had an open tab from the lounge and wanted to sit down for dinner come back in minutes she said coldly nnWe came back minutes later and were promptly seated We ordered several nice bottles of wine and lots of appetizers entrees and several desserts we got two of the souffle because the first went nearly instantly nnI had the lobster curry dish which was absolutely delicious nnOur waiter was much friendlier than our stuffy hostess and was generally attentive nnWhen the bill came it was expectedly high but not exorbitant about for the few of usnnI was surprised however with just one line item on the bill for bottles of sparkling water Apparently one of the folks at the table had asked for some and it was given to the whole table and they kept it flowing nnNow in the grand scheme of the bill is a drop in the bucket but what really bothered me was how I was addressed when I asked about itnnDid we really order worth of water The waiter stared at me coldly and said almost condescendingly yes No explanation no apology nothing just stared at me as if I was crazy for asking nnGratuity was included so I left an additional tip on the receipt give a heads up for each new water bottle especially at a piecennWhat I really should have said was do not act superior to your customers you will crumble without themnnAnyhow I am hoping it was just the couple of staff members I encountered as the food was truly delicious and the view from the lounge was incredible However I get the feeling that they breed this attitude of elitism into their restaurant staff I wonder why