text: Oh Dear food quality and service goes downhill Mind you the decor still looks nice but that is about itnnSo what is happened to our old favorite the Grand Lux We eat there every couple of months throughout the year and also do carry outsnSince Oct staff service and food quality has been slowly getting worsenFinal straw was last Saturday Jan th my partner and I ate there around pm she had the chicken Indochine her favorite and I had the baby backs Both entrees had poor quality meat chicken was chewy and tasteless and the ribs were very faty and floating in grease nNeedless to say we did not get very far through our food staff did not care that we left over of the food n nAll in all having been a patron for a long time Jan th will be our last visit or until they get a new chef with staff and the front of the house staff get some lessons in customer carenCome on guys and gals at the Lux rally round and get back on track and if your management team are not helping you suceed tell the bosses at corporatennDiddy