text: I do not know how this location does it They are constantly PACKED and the wait for the genius bar is always Minutes Somehow they always manage to squeeze me in and help me with my device within the hour I normally go hungry so I can stop by CPK next door while I wait nnThis location is at the Fashion Show mall so I recommend parking at the Saks and then heading directly to the left when you reach the mall opening because it is a very short walk from here and on the same level nnMy Apple Iphone from Sprint SUCKS I was very happy with my S but for some reason my service all over the country I travel often is horrible It drops calls and sometimes takes minutes just to load a map or web page After a month battle with SprintApple with no one wanting to take fault I finally told the tech at this store I demand a replacement just so I can see if it is the phone or the service Guess What It is Sprint The new SUCKS just as hard as my old nnMoral of the Yelp I still have faith in the Apple brand I am a lifelong Macintosh user and not one of those that jumped on only after the Ipod release and recently I had been losing faith in the brand because of my constant phone issues This tech successfully reupped my faith in the Apple brand and helped me identify the real problem SPRINT