text: When my group arrived at this hotel PM the front desk agent told me that the room was not ready and that I have to wait minutes so they can clean the room The hotel checkin policy said Your rooms are guaranteed to be ready anytime after pm and I do not understand why my room was not ready at PM When I asked for the hospitality manager the front desk agent told me that I can call from my room As a result of this delay the night was ruined My dinner reservation was cancel and other events that was planned for that night was delayed or cancellednnWay to screw up our bachelor party weekend Never again