text: Truly a terrible experience and would not stay here again Would not recommend it and would tell anyone going to Vegas to avoid Nice hotel room and that is where the nice stops When checking out I was asked if I would come back No no way I had employees with me on this trip Three rooms in total We were in town for nights They have double charged us for everything and it is been THREE weeks of me calling and leaving messages in order to sort out the extra fees they INCORRECTLY charged me Silly if you ask me Should not take more than one call to bring the error to their attention and I should have had a call back same day Week three and still NO word from anyone to this day Terrible customer service from the Front Desk to the Accounts receivable manager Poor way to run a business Sad start to what could have been a beautiful new hotel option in VegasnnRoom service Both nights the meal was totally COLD Not a good system they have going on nn hold PER night of the stay That is ridiculous if you ask me Take nights and multiply that by employees Big hold on the card This is a minor inconvenience but coupled with everything else it was the cherry on topnnI suggest that SLS return my phone call AS SOON AS POSSIBLE reverse the incorrect charges and act like an honest business That would be a good start to becoming a worthy hotel to stay at