text: THIS PLACE IS THE WORSTnnThis was the worst hotel experience I have ever hadnnWhen I walked into my room I was overpowered by the smell of cigarettes It was not just a stale cigarette smell either it smelled like it had been smoked in recently and a lot I went to the front desk to see if I would accidentally been given a smoking room They said I was in a nonsmoking room on a nonsmoking floor There were no more rooms for me to switch at that time so I was told to come back between and the next day When I went back at that time the line was a million years long and I did not have time to wait because I was there for a wedding After the wedding I was again told there was no room to switch me to nnMeanwhile my friend went back to the room to sleep and requested extra blankets When she got them one was dirty and sticky Fabulous quality control therennThe next day I went to complain about the room AGAIN I was again told there were no rooms and nothing they could do I asked to talk to a manager and he just shrugged at me and said there was nothing he could do nnThe next morning at check out I talked to another manager who said if I would talked to him right away he could have helped me but since I was checking out there was nothing he could do I told him I had talked to a manager the night before and he did nothing He said the best he could do would be a free breakfast buffet in the hotel Yeah thanks that really makes up for waking up with coughing every morning and sleeping like shit in a filthy stinking room And by the way he said the smoking floor was above my floor so the smell was probably coming in through the air vents I wonder if every room on that floor smelled like mine There were a lot of people in that breakfast buffet with comped mealsnnIn addition to that other people from the wedding group were staying in that hotel and of the groups of them had problems with their rooms Two were in the upgraded GO rooms and even then had troubles getting their issues solved nnDo NOT stay at this hotel The rooms are gross smelly and run down Even the nicer rooms are falling apart and management will do nothing to help you if you have a problem The free breakfast did not make up for terrible nights in this place I will never stay here and would not wish this place on my worst enemies HORRIBLE EXPERIENCE