text: My experience was SO substandard I paid for hours of training and that was IT The trainer Randy Robinson said he was giving me a discount off the original fee because I lived close to him and it would be easier to get herennHe never called to see how we were doing There was no follow up whatsoever on his part When I called well after the days of supposed contractsupport he said he would come for another He certainly was not worth the original hour of the original training and I was not going to pay additional for more of the samennNONE of the proscribed methods worked on my wheatenpoodle mix who has a congenital disease liver shunt and is impervious to correctionor praise Randys suggestion of saying BAH may as well have been good boynnI feel I overpaid significantly for the limited and useless service I receivednnBear in mind dear reader that each franchise is individually owned and Michelle Willey may be superlative I would certainly not recommend Mr Robinsons franchise