text: I would say this is closer to a lower end star hotel than a star hotel Although the building is nice and the rooms are wellappointed there are a few drawbacks bringing down my rating When we checked in the room was not cleaned properly It appeared to be clean at first glance but then we noticed that the floor was not vacuumed we actually found a piece of broken glass on the floor as well as what looked like food crumbs there was hair in the shower drain and the mirrors had smudges all over them I would expect this from a or star hotel but not from a or star one We gave the hotel the benefit of the doubt and decided to see if they would clean the room better after our first night When we returned to our room the following evening it looked like they spent minutes in there The beds were sloppily made the floors mirrors and bathroom counters were not cleaned hair remained in the shower drain and they took the tip I left as if the felt they deserved it I wanted it back after seeing the disappointing work they didnnThe toiletries they provided were also bad First they come in hideously large thick plastic bottles that are far from ecofriendly Second the actual product they provide are some of the worst I have experienced Luckily I brought my own shampoo and body wash so all I had to use was their horrible conditioner nnAside from the cleaning staff and the poor products the rest of the hotel staff was extremely nice and helpful And the hotel is in a great location