text: This review is primarily for the Wine Cellar and corporate offices nnThe CellarMaster is awful arrogant and condescending I have been a long time customer of this and other AJs throughout the valley and have spent HUNDREDS maybe even thousands of dollars on premium liquor at their stores nnIve been on the hunt for a particularly hardtofind liquor even ensuring that my name was added to the running list for distribution I was told I was at one store at another Long story short I did not get the bottle I was waiting foreven though both stores received well over bottles each Each time I visit the store or call in to check on the shipment I am treated like a child and given an eyeroll and sigh for even asking This is ridiculous I am trying to spend over on booze and I get this kind of customer service TerriblennI was offered no explaination as to why I was passed over on the lists instead I was given a tough luck and maybe next year from the CellarMaster I wrote a long winded complaint letter to corporate a week ago and still have heard nothing back I have even left voicemails with the Managers but have not received any call back I honestly expected a prompt response with at least an apology but after a week of no response I cannot help but bring my frustrations to the public via Yelp nnPlease avoid the wine cellar at this AJs as best you can and save yourself the frustration of having to deal with an grumpy selfrighteous cellar master