text: It is been years since our last visit and nothing has changed We thought a lot of time has passed and perhaps we might have a better experience today NOTnnYaall will be offended when I tell you this times experience I hope my review determines whether you make another visit or notnnAs I said before we came here today around am for lunch We walked up to the register to order We were not greeted with a smile from the male cashier My friend ordered first paid and sat down I ordered next Knowing I was going to have to pay cents signs everywhere I ordered a TO GO cup I asked him why he charges cents for TO GO cups Do you want to know how he replied back He said WHY NOT Seriously sir that is your response when a customer is asking a question I not only got a WHY NOT but it came along with a harsh tone and a sinister face I replied back Why not Do not you think that sounds a little greedy He said that if he would hand every customer a wax paper cup that it would cost him a month and put him out of business I countered back Those cups probably only cost you cents each And you charge us cents Do not you think that is being a little unfair making cent profit minus freight He told me in a vicious tone that no one tells him how to run his business btwit is not your business It is a business of your kin I reminded him all I did was ask a question He was the one that escalated it by his responsennFolks this man is disrespecting all his customers and taking you for your money How He forces all customers to drink out of his plastic reusable drinkware if you are dining in Even when the cents is paid for the TO GO cup He does not give you the cup until you walk out the door Is this normal business ethics Have you ever seen a restaurant operate this way I have to say NO I have heard of paying for TO GO foam boxes but never a wax paper cup Not only do I think this is a crooked way to squeeze more change out of the customer but I feel the menu prices and additional charges here and there are a bit extreme for the portions served A lunch that consists of a sandwich and drink with no side is steep nnLets do the math here I researched the wholesale price of his cup The cup cost average is cents per cup He says if he gave every customer a cup it would cost him a month He would have to have customers a day in order to hand out cups in a month cups cost Now let us check his gross profit that he makes off the TO GO cup If he has cups and gross profits cents per cup that equals See what I mean Ridiculously begrudging We all know the price of the cup should be built into the price of the beverage At the price of their beverages and deducting the cents still leaves a marginal gross profitnnnSir behind the register handing out wax paper cups will not put you out of business If it does you probably should not be a business owner What will put you out of business is your attitude and the way you speak to and treat your customers The last yrs I have been a Bellagio repeat customer I am so sorry I strayed away from them today The lunch menu prices are less expensive and the portions are bigger than Cafe Mix The owners always smile greet me and come to my table when I frequent their establishment Then they thank me when I leave I never once heard you greet any of your customers Nor did I hear you or your staff say thank you when they left My loyalty will forever stay with Bellagio when I crave a gyronnThe above review was submitted around pm on Friday May th It is now Sunday May th I have been very ill in bed since Friday evening I find it suspicious The only food I ingested all day long on Friday was the sandwich at Cafe Mix Friday late afternoon I became ill My stomach started to rumble It was in my intestines Cramping began Diahrrea and vomiting by late evening All day Saturday I could barely move and stayed in bed I could not drink or eat anything I was still having stomach rumbles diahrrea and vomiting Today Sunday still uncomfortable and symptoms exist The vomitingdiahrrea has subsided a bit My stomachintestines still making LOUD noises Wonder how I got sooo sick Hmmmm I will be going to the doctor tomorrow I want him to run a blood panel UPDATE Ended up in the Emergency this morning My symptoms worsened After many tests xrays IVs and morphine for pain I was diagnosed with Gastroenteritis Coincidence or not hmmmmm Google the diagnosis if unfamiliarnn Sarah B you quoted the viral transmission Now please inform everyone the bacterial or toxin transmission which can because gastroenteritis Please research facts Sarah B before posting