text: BEWARE DO NOT WAIST YOUR TIME I CAME TO THIS PLACE BECAUSE OF THE GOOD REVIEWS nnLet me try to do this a briefly as possible this was the first time i have ever had a pap smearwe all know it is hard to find a good doctor to trust at first i was happy with the service the doctor is nice i chose not to sign to do an HPV screening because i was not sure if my insurance would cover it after my pap i mentioned to the doctor that i did not sign for it because i was unsure about coverage the doctor mentioned to me that she went ahead and opt me in to get the test done because of my age and it being my first exam WELL at first i thought ok that is nice of her A week passed i did not get a call from them in regards to my exam The doctor said if there was no call it was because everything was ok Because i am a stickler on things i went ahead and requested my results myself from QUEST Shockingly i saw for myself that my results were in fact ABNORMAL i gave the office a call and asked if they got my results i was told they would find out from the doctor because she was not there they did give me a call back to let me know the results were in and that the doctor would like to see me i asked her if this was urgent and she was not sure at all she was not helpful AND I WAS RUSHED OFF THE PHONE i got off the phone extremely scared and worried i decided to call back and ask for a call from the doctor their response is the doctor does not do calls WOW i get it they deal with this daily but other people put their health concerns in their hands they have no compassion the woman on the phone said to me i already spoke to you i will email the doctor and find out if its urgent she calls me back to let me know the doctor said i could wait until december which was my original follow up datea month after my exam for a piece of mind i decided to call back and ask to be seen sooner i had hope this was a one time bad experience and i felt i could give the place another chance boy was i wrong the doctor is pleasant i even advised my sister to have her exam with doctor docasar the staff may be horrible people but the doctor was not bad my mom went ahead to schedule for my sister and OF COURSE they do not take my insurance i was seen a week prior i did not get phone call about that i called them to confirm if that was true and it was i asked how much i would need to pay out of pocket they told me we will call you b ur appt to let you know The day of my appointment comes around and i did not get a call i call into the office to find out they did not schedule me correctly they set me up late december IF SOMETHING IS WRONG WITH ME WHY WOULD I WAIT EVEN LONGER That Is the lack of care from the schedulers end MIND YOU I STILL WAS NOT TOLD THAT MY RESULTS WERE NOT NORMAL she told me i could get you in because we have a cancelation ughh hello its customer service to see me THE MISTAKE WAS ON THEIR END I asked AGAIN how much it would cost and she said idk ill call you back they call me back to tell me it was i asked if i could do a payment plan and of course the answer was no we will not see you until that is paid well being that i was aware of my results i was willing to pay the cash fee they call me back hrs later and tell me that another procedure was needed to be done so they did not know if i wanted to pay for it or not ARE YOU KIDDING ME when did they plan to tell me this I WENT BACK AND FORTH WITH THESE PEOPLE FOR HOURS THEY HAD ME ON HOLD EVERY TIME FOR A MINIMUM OF MIN never in my life did i feel like just a number when it came to my health IF NOTHINGS WRONG WITH YOU I AM SURE THEY WILL TREAT YOU FINE BUT IF YOU HAVE ISSUES PLEASE BE AWARE THEY WILL NOT CARE ABOUT YOUR WELL BEING OR HAVE COMPASSION FOR WHAT YOU ARE GOING THROUGH ohh to top it off they took a urinary sample and NEVER SENT IT TO QUEST LABS FOR TESTING in the end of all this i decided not to go thought with my follow up i found a different doctor and i hope to god they will treat me as a humannnnDO NOT WAIST YOUR TIME THERE ARE OTHER DOCTORS OUT THERE its sad that a bad staff can ruin it for a decent doctor