text: THE BADnThe wife and I booked a room at the Cottonwood resorts for our th yr anniversary after only seeing the management submitted pics shown online BIG mistake Horribly disappointed upon arrival Room was old and funky It looked like its had not Been updated since the s The carpet was old very and tattered in spots The gate on the back side was busted and swinging open And the general conditions of the grounds were lacking at best For what they were charging I was shocked FYI The check in lobby in the pic is nice but it is not a convening area It is separate from the rest of the suitesn nTHE GOODnnThe receptionist was kind and understanding when we returned to tell her that we would not be staying and why They gracefully offered us an up grade but we did not take it They agreed to refund us and we went to another nearby hotel to celebrate our anniversary weekend