text: We went last night for Valentines day and I felt embarrassed for making the arrangements there as the experience was awful We booked through Open Table over a week prior and was given a confirmation so you would think that it would not take close to minutes for them to find our reservation when we arrivednnWe were then sat in Carlos section Took awhile for us to be greeted and then My mother in law ordered water with lemon no lemons were given But hey no big deal We all ordered steaks and it comes with a starch and salad Felt the pricing was good for what is included compared to other steak housesnnSalads arrived only table not given croutons but then again that is not anything to really complain about Main courses were delivered and waiter said he will stop by in just a few to make sure everything was ok Well we did not receive the extra side dishes we ordered steaks were under seasoned and over cooked The waiter nor anyone else checked by or was in the vicinity to let them know So we just ate our mediocre food the waiter finally came by as we were finished to ask if we wanted a box Also refills on drinks Forget about itnnGetting a box was another minute wait and then getting the check was about another minutes Of course the check also reflected all the food we never received The bill was corrected though and we then leftnnBeing that I have been in the service industry for many years I can honestly say that I can tolerate a lot of errors or oversight by wait staff or kitchen as places can get busy Not one aspect of this dinner was acceptable and the server did not even seem that busy with other tables nnReally sad about this as the restaurant has great potential