text: I used to spend a lot of time eating drive thru We are talking times a day days a week During that three years I ate here at least times a week between breakfast lunch and dinner About months ago I stopped eating fastfood all together including McDonalds At that time the level of service that this particular McDonalds provided was on a slow declinenIt started when I made the shift from double quarter pounders to grilled chicken salads frequently hell almost every time I would not get utensils in my bag So I started asking at the speaker and at each window for utensils Every time I would get down the road be rummaging through my bag only to find that again I had no forknMy troubles did not stop there Twice I got a salad only to find that I could not eat it because the chicken was under cooked If you know anything about working at McDonalds like I do I worked my first job for years at a McDonalds in KY then you know it is hard to under cook grilled chicken It is almost something you have to do deliberately None the less I am patient so I did not complainnPeriodically towards the end of my fastfood stent the service level was going in the you know whatter They had hired some new recruits who were obviously to young and cool to care about the customers that they serve I got full flavor of the chips on their shoulders every time i drove through I knew that I was coming to the end of my fast food stage so I just let it go and stopped eating fast foodnNow three days ago my brothers who i live with wanted to get McDonalds for dinner I wound up getting it for them though I was not getting any myself because I am just that kind of guy I go through drive thru like always and I cannot believe it Not only did I wait at the speaker for almost minutes before anyone picked up while there were no cars in front of me but when I got around to pay there was nobody at EITHER window I waited and waited and waited some more Finally after another minutes someone came to the second window scolding me for not stopping at the first window which for the record I did stop for about minutes They were obviously having a bad day and for whatever reason decided to take it out on yours truly But that is not all I finally get the food make the short minute trip home get in the house give my brothers the food start telling them the horror story of our once favorite burger joint and they stop me They stop me to tell me that the food was so cold that they could not eat it We wound up having spaghetti because it was just not eatable FailnI waited hoping that I would just get over it like I always to but my voice has to be heard This is simply outrageous To think that in short months a restaurant can go from a family favorite to the worst place in the area is just unsatisfactory Fail