text: This is the first review I have ever REALLY wanted to leave for a particular hotel With that said I have ALWAYS been impressed with hotels I reserve through this site but I was very disappointed with this particular Days Inn Previous reviews both various websites were VERY deceiving Most were decent reviews and I understand it is my own fault for going the cheaper route and booking this hotel but really I have yet to fail when relying on reviews pictures star ratings etc until we arrived at this hotel And I REALLY did my researchnnFirst off we arrived in Arizona for a fun Spring Training trip around pm Checkin was at pm so I was fine with them telling me that our rooms were not ready There were lots of restaurants to choose from very close to the hotel and we checked out Applebees across the street for some drinks and appetizers The front desk attendant gave me the business card with the phone number to call when we were done He reassured us that he would not give our rooms away But why the heck would he when we already prepaid through hotelscom Anyways we watched some March Madness and had a few drinks for happy hour and called around pm to see if our rooms were ready and they were not Ok I was not too pissed off YET since we needed to make a trip to Costco and the grocery store which were all very close which was a plus and the front desk staff assured us that the rooms would be ready very soon So we shopped got our groceries and returned at about pm It took the front desk a little while to figure out which rooms were ours because the rooms that had been cleaned by housekeeping had yet to be put in the system So I would say pm keep in mind checkin is at pm we FINALLY got our keys and low and behold housekeeping was STILL in one of our two rooms That was another minute wait and I was keeping my cool We wanted a fun Spring Training trip and I was not going to let this bring down our moodnnNow we enter our FULL KITCHEN Business Suite When you think of a full kitchen as advertised you would think stove oven microwave ok that was all there and outdated but fine to use because we wanted to make our own food as much as we could on this trip BUT what was missing NO forks NO knives NO spoons NO plates NO pans there was NOTHING Then I notice that our fire alarm was beeping so I called the front desk and they sent someone to fix it I politely asked him if he knew if they provided potspansutencilsetc and he said to call and ask the front desk and we noticed that we only had tv remote for tvs in the living room one in the bedroom So with a call to the front desk they said they would bring up some cooking utencilsplatesetc and hours later and more unanswered calls to the front desk they gave us plates cups NO SILVERWARE and a TINY pot Ok I guess between the rooms people we could scrap together something with what they gave us Still we were going to make this a fun vacation and I will say we made some great breakfasts and dinners with what we had We ended up heading back to Applebees for late night happy hour and kareoke and stole some silverware shhhh do not tell And when we returned an extra remote control was chilling on our doorstep Maybe it got stuck in a bedsheet while they were cleaning Who knowsnnNow for the next part so they had the standard if you hang your towel we do not replace it if you leave it on the floor housekeeping will give you fresh towels So since we were in Tempe for Spring Training we left our room around am and returned around pm you would think housekeeping would get to your room by then right NOPE One day they did not come until pm the other day they were still cleaning when we arrived and to top it all off we NEVER got sets of towelshand towelsface cloths when they were done Needless to say they were delivered to our room around PMnnNow for the pool all I can say is small and not so clean hot tub was not hot and the pool did not look anything like the pretty pictures on their websitennI will give them this thumbs up though although the room was REALLY outdated and reeked like smoke in a nonsmoking room their beds and pillows were quite comfortablennWith all this ranting and raving please people DO NOT STAY HERE Unless all that you will be doing is sleeping and want something cheap