text: This was my very first trip to Vegas I was so excited Alas that excitement was short lived My first trip to Vegas was RUINED when I came back in my room after housekeeping had cleaned it and realized I was ROBBED Yes MY STUFF WAS STOLEN Now you would think a hotel that is this prestigious would be quick to come to the aid of one of their patrons but no I filed a report with their security office it was turned over to their Risk Management Company and we found out today our claim was DENIED They said they asked the hotel staff if they stole the stuffDo you really think your staff is going to say Yes Now they are saying the burden of proof is on us Uh apparently they do not understand how burden of proof actually works I proved that my stuff was stolen when I filled out the report unless you have cameras showing me packing my backpack out of the hotel I have proved my case You pay a TON of money for a room thinking that you and your stuff is secure but apparently this hotel does not care about you your stuff or your security When we asked for the security footage we were told they do not have security cameras in the hallways REALLY You think that it is safe to NOT have security cameras in the HALLWAY Worst customer service experience ever Stay here if you want their staff to rob you blind and not give a crap about you terriblecustomerservice parisvegas dontstayherennOh look Another guest robbed httpwwwvegascomresortsparisreviewsnnOctober nOn May of this year I was robbed the night before my husband and I checked out of the Paris Hotel and Casino My husband and I stayed at the Paris as part of a company event I had put my carry on away in the armoir of our room and in it i had placed my oversized purse I had transfered a few items from my purse into a smaller purse so my license and credit card were not taken but the carry on oversized leather purse and other miscellaneous items were taken We contacted the hotel security that evening and had a pending report with them Within a few weeks a was in touch with the hotels insurance adjuster I had to stay in touch with this person several times after that to see what had come of my claim months after the theft i was told The Paris Hotel Casino was not at fault of any wrong doing and my claim was denied This was after they received a report from housekeeping saying that the housekeeping staff knew nothing about this theft I tried calling the hotel several times to talk to a manager to see what else they could do for me and nothing I got the runaround and I also got a hotel manager who said he could not help and he was too busy to take care of this I lost that day For some it may not be much money but for me it was money i was not expecting to spend on a new carry on for the next mornings flight and replacing a purse Hotel says they have no cameras in their hotel hallways so be careful with the cleaning staff