text: We have been to the Encore several times about two to three times a year since opening It is still fantastic overall but showing some signs of wear in the rooms and common area carpets The cabanas show serious wear for per day including gratuity I would expect much better nnThe Staff continues to be one of the best in Vegas but they seem less personally attentive As I mentioned we have stayed there several times since the Encore opened usually in the suites before the Encore opened we stayed at the Wynn suites and they still ask us at check in Have you ever stayed with us before so much for recognizing customer loyalty nnWe attempted to leave for the airport early one morning only to find the staff busy corralling inebriated guests leaving the clubs into a taxi line at the regular entrance leaving no one to call a cab or help with luggage at the tower suites The desk said they would call someone but after waiting I finally ran down to the curb to call a taxi myself cutting it close on getting to the airport a couple of drunk guests leaving the clubs asked me to call them one also nnIn summary the Encore is still a great place to stay but they have lost a few stars