text: Pathetic Had email confirming am hotel pickup it was cold and miles an hour wind We were at pickup spot at waiting called them at Answer we do not have your reservation really it is in my email Answer we have your reservation but no pickup time really it is in my email Answer why do not you walk to another hotel to get picked up really sure we would be so happy to drag all our luggage around Maybe a good exercise to warm up in these temperatures ARE YOU FREAKING KIDDING MEnAfter minutes we had enough and took a cab Cost of the cab from TI with tip cost of the shuttle would have been for people Absolutely not worth saving