text: Very disappointed I first visited this location when they opened The staff was overly friendly seemed like the franchise owner behind the registernnI just visited again and a totally different experience The guy at the register was not engaging or even very friendly I ordered a large drink and the only straws were extremely short and did not fit the height of the cup When I asked if they had longer straws the staff looked at me as though I was from another planetnnI then asked if I could have a bag The staff pointed to a stack of bags sitting on the counter Work ethic and customer service are effectively non existent today and this Jimmy Johns is no exception Take the extra seconds to open a bag and place the customers items in the bagnnThis franchise WILL NOT survive in this neighborhood Their location is horrible tucked in a back corner of an Lshaped shopping center The staff here is going to HAVE to step it up in order to survivennI hope the franchise owners will take these comments to heart