text: I researched all the restaurants in the VenetianPalazzo campus for this dinner because it was our anniversary dinner and I wanted to surprise my husband with a show Jersey Boys FAB and dinner I settled on Zeffirinos because of their menu and the ability to sit at the balcony over the canal nnRight off the bat we were not happy with the hostess who seemed to be in conversation with somewhat tipsy and loud ladies We stood at the podium for a few minutes not sure really WHO the hostess was until I called out into the room to ask if anyone was manning the post The hostess broke away from the women and finally showed us how to get upstairs nnThat being said once we were upstairs everything smoothed out We were seated at the balcony where I had requested in the reservation and we had two excellent wait staff working with us There were a couple of mistakes made with my order but they were so gracious and quick to correct that I was not even inclined to get huffy about it The food was delicious there were strolling musicians and as the place started to fill up the atmosphere was one of warm family camraderie We very much enjoyed our meal and our experience at this restaurant