text: Horrible Horrible HorriblennWe stayed here this weekend and it was one of the worst hotel experiences I have had our first night we had a late flight so we checked in after pm when we got to our floor the stench of marijuana was absolutely overwhelming we get to our Double Queen room one of the queen beds had a horrible odor clearly the sheets were not changed from the previous guest and the pllows smelled even worse than the bed the next morning when we woke up and had light we noticed on the stinky bed several reddishbrown stains absolutely discusting I called the front desk and they said I have to go downstairs they could not help or move me to another room unless I went downstairs ok fine there is only one working elevator for all of tower three so I get in line and wait minutes to go to the front desk so they can move me to another room that is supposedly clean I am glad I took pictures of the bed stains the rude front desk girl was very aloof and had a what the hell do you want me to do about it attitude when I showed her the picture of the sheet she agreed to move us and removed one nights resort feennGetting in and out of the hotel was a nightmare with only one working elevator After Friday night the front desk no longer answered the phone we were trying to call for later check out and I had to call the number from my cell phone to reach them that was the only way if we called from our room the phone just rang for hoursnnAlso getting a drink from a coctail waitress in the casino was impossible at the slot machines they never came and when we finally spotted one she said we had to find the girl with the iPad and then she could deliver after we placed order with the iPad girl ok we found the iPad girl and placed order and minutes go by and we spotted the coctail waitress again to tell her still no drink and she said Oh sorry the system is down so they cannot fill iPad orders right now then she took our order why did not she just do that to begin with I hate this hotelnnI hope along with the remodel they either send the very unprofessional employess to people skills and customer service training or clean house and hire professesionals who know what customer service isnnI will not stay here again