text: We had a pm appointment on Wednesday for Ace to come to the house and measure the windows for screen replacement No one showed at Eventually the Store Manager came out at and made the measurements Install was scheduled for that Saturday and the store manager told me that someone would call on Friday to set up a time No one called on Friday Finally a voice mail from Mario on Saturday at noon I returned the call at pm and set up a am install on Sunday No one showed at am After asking Mario why no one showed at am as scheduled he repliedNo reason I just came in late I am new to Arizona but this is not the type of customer service that I am used to