text: Alright I have never wrote a review on yelp but I had to today because what happened in the end just pissed me off I have been to this place about times total since they opened up and I live less than minutes from it nnI came here today to get a scratch buffed out from my trunk lid I went in at am in the morning since I had scheduled the appointment the night before The customer service was nice and seemed like they knew what they were doing It did not cost too much and took only about minutes They definitely did a great job with it I will tell you that After they finished they washed the car with no extra charge which was nice but did not completely dry the exterior The car was mostly dry except for the rear bumper near the trunk They were showing me the spot where they buffed out the scratches and you can clearly see water just dripping down the bumper with water marks all over But neither of them decided to wipe it instead one of them just kind of pushed the water off with his finger nnAfter showing me the results they started to try and convince me to fix this and that Now keep in mind this is a brand new car that I purchased about days ago They have the windshield guy speak to me about how I supposedly have very minor cracks on my windshield that you cannot see He tells me that it is from rock chips from driving on the road and that in cars have it Says he usually charges but will only do it for today I kindly told him maybe I will come back some other time because it IS a new car So after that the other guy was telling me how there were once again minor scratches all over the car and that he can give me a full detail and buff for x amount of money I told him that I was not interested and do not really have the money for something like that right now Then I believe the manager at the time was trying to convince me that they have the best detailer here and I should probably schedule an appointment to get it done blah blah blah Now I assume that they were trying to get me to do this and that because I am only It looks like I do not know anything and maybe just maybe I will spend all my money on detailing this supposedly new car nnThat part did not really make me mad until this happened I drove to a nearby empty parking lot so that I can get my own bright yellow colored microfiber towels out of the trunk to wipe down the wet spots To my surprise they were not there in the trunk Now before assuming I thought maybe I left them at home but it should only be one at home since I rarely use the other one which I keep far back in the trunk I get home and check but see nothing So I decided to call them and told them that I was missing the two towels It immediately clicks when I told the manager the one speaking to me earlier about it and he said he will call me right back because the detailer was looking at him with a weird face They called me like minutes after and told me that they had it and apologized for it When I got there not even the manager would come up to apologize it was just the cashier nnNow then why would you take something out of someone is car that is clearly not yours That is just shady This place seemed very professional and whatnot to me From what I saw all of their towels are mainly dark green and some black Both of mine were bright yellow The towels are not expensive and I live close by so I did not mind going back for them but really I do not have many belongings in my car so yes I know what is missing So anyways just wanted to say they have good customer service and will get the job done but beware of your belongings because who knows if they will disappear without you knowing