text: I have been a client of this particular Medshape clinic for years now It was better run in the beginning Now they do not seem to care about their faithful clients and pay more attention to the groupon people that come in for the special I have spent several thousand dollars here I make appointments every week to come in the following weekbut why bother I was overlooked for a lady that walked in minutes after I did today and she had a groupon coupon no appointment Over the past three months this has happened to me and I am sure other clients at least times And a few of those times I waited over minutes as they not only overbooked for my time slot but they were taking the groupon clients first who had no appointment I am a very easygoing customer and I have been extremely tolerant and patient but not anymore Since I have been going to this place they have gone through countless front desk people and it seems that every fifth visit I end up with a totally new person giving me my weekly shot I only recognize two people working here now and those two people are fairly new as well The turnover is absolutely amazing I spoke to one of the employees today and she was told by management to forego clients who had appointments us regulars to take the groupon people first She was not happy about this and she took two of us regular clients back to back today I run a very successful business and it is because of great word of mouth and RETENTION It is us customers who keep your doors open and you all making moneynot the groupon people They go from place to place using the coupons A lot of the times they run out of product and we as clients have to forego getting what we need on a consistent basis The only thing this place has going for it is their doctorDr Sheehan He is the one that shows more care for you as a client and as a person than anyone I informed them today that I have finally reached my boiling point and that I would be contacting management about the issues Once my shot package runs out in weeks I am done with this place It is a real shame too because they do have something going for them in the way of helping people lose weight and get healthier Sad when management totally mismanages an otherwise good business