text: Erin K is the most rudest car appraisal person that works for carmax she verbally assaulted me and the vehicle i was trading in I felt very violated I made a complaint to the management and nothing was done I did not even wait to get the appraisal because I was so upset by the way she and her so called manager treated me I actually went to another dealership and bought a vehicle that day People please don t make the same mistake I did I would never support a company that would hire and employee such rude people and then when it is brought to there attention they do nothing about it