text: Amendment to my review below I have been in touch with the corporate Party Booths office vs the local TX contact and they have worked hard to make the situation better I know it was beyond their control but they are sending the double prints from our event as well as a check to make up for the trouble and postage that we will have to pay to mail them to our guests I appreciate the extra steps they have taken to make up for the issues and am revising my rating because of the nice customer service we have received since then nnMaybe we just got unlucky with them but I had a HORRIBLE experience I paid everything on time via paypal and even sent them an email after I submitted payment but never heard back weeks before the wedding they emailed me saying I had not paid my balance yet I had to follow up constantly to make sure they received my payment because I wanted to be sure that we were set for our wedding I emailed them many many times and was getting really nervous because they were slow to respond or would just write back and say they were looking into it still They finally confirmed that my payment was received a week before the wedding nnOn the day of the wedding my coordinator said she had many problems with them The biggest issue of all was that their printers were not working So no one received copies of their photos He said he would mail me copies of everyone is pictures but now I have to spend more money to mail them out to our outoftown friends family Plus I feel that if guests saw others walking around with their photobooth prints more would have used it He did offer to stay an extra minutes because of the issues whoopdeedoo which is the only reason I gave them stars on professionalism and flexibility nnIve emailed the guy since then but have not heard back I have not received any apology or follow up about when I can expect all the prints No response at all nnI do not feel our booth was fully utilized because everyone thought it was broken and I think this company was a COMPLETE waste of money nnMy advice go with a trusted local vendor That way you know exactly who you are dealing with and can make sure they will provide you with the service you expect and deserve