text: We went to this TMobile location today to find out some information about our plan We have never been to this location and figured it would be less crowded than the one at the Superstition Springs Mall I was greeted by a woman named Melissa and she promptly looked up the account information so she could answer my questions She informed me that we were eligible for an upgrade with a new year contract and encouraged me to look around at the phones Almost all the phones had a special price Buy today for and get a mail in rebate My husband and I looked around and informed her that Costco had better deals on phones Her attitude totally changed and she began telling lies about what happens when you sign a contract through Costco She told us that we would be signing a contract with Costco and TMoblie which is not true you are only entering into a contract with TMobile She continued to tell us more lies and told us that we should not waste our time going there they would not be able to give us what we need They would not have better prices and they would not be able to access our account We understand that she is working on commission but her tone and attitude were enough to make us say we would never go back to that location I would not recommend this location to anyone who is looking for assistance with TMobile after dealing with her