text: Had a great meal and the service was really on point Everything was excellent Surprisingly though we had an issue with the veal being overcooked When we informed our server Joe he took care of it immediately and without hassle Not only did Joe take it off the bill but he also replaced the dish Then Chef Eduardo came out and personally apologized to us We were very pleased with how it was dealt with and even felt they had gone a little over the call of duty and then a complimentary dessert arrived at our table It was incredible I cannot believe how much everyone cared that one dish out of our whole meal was less than fantastic It is refreshing to see that customer service is alive and well at this Bucca Di Beppo Thanks Joe Bob and Chef Eduardo for making our dining experience so enjoyable See you next time