text: I have been going to this car wash for a couple of years now It is been under several different ownerships over the life of the business and I have kept going back because despite it is flaws they do a good car washnnThe car washes here are good and I have never been disappointed with the quality of the wash I have had them perform several additional services for me in the past and that is where the quality problems come in They performed a buff on my car that was suppose to get out the tiny scratches in the door I am talking little tiny scratches After the buff there did not appear to be any difference in the scratches I was pissed but I let it slide because I was busy The kicker is that the next time I went in they looked at the scratches and said Hey you should let us buff your car it will get those tiny scratches out in no time Yeah like i am going to fall for that againnnLike other people have said their prices here are ridiculous If you pay full price for any of their services you are a fool Their salesman are very high pressure and will very easily move on prices if you show the slightest hesitation You can play this to your advantage however If you need a hand wax and do not feel like paying full price go in and ask for the ultimate wash when they try to upsell you to the wax play coy and like you are in a hurry they will probably throw in ultimate washes a handwax and a midget on a unicycle if it means they will get their commissionnnSpeaking of the handwax I have had them perform a wax several times and both times it came out good I would not say amazing but worth the discounted price i negotiated nnBut the most important part is their customer service which is extremely lacking Their cashiers are bored and disinterested looking Almost like you are a nuisance to ask them to ring you up I got my car waxed yesterday and as it takes about an hour I decided I would come back to pick it up When I came back I went to the cashier and asked her how I pick up my car she looked at me as if I was born in a mental institution and said You are speaking to the WRONG PERSON SWEETHEART and that is it Nothing else no let me point you in the right direction no let me check on that for you nothing She just went back to playing with her fingernails and contemplating what her next meaningless career move was going to be So I replied back Can you tell me then who I should talk to about getting my car back she replies back with hidden disdain anybody in a white shirt I look around thinking to myself well there must be a white shirt somewhere and of course there was not So I came back and said what if there is no white shirts and she laughed as she said then a red shirt and literally walked away from me as if she was completely done giving a shit about helping a good former customer which from this point on is all I will be to this place A FORMER CUSTOMER get their car backnnI will not be returning to this car wash I hope the owner of this place reads these reviews and realize that this is the reason people go out of business Not because the buff was not perfect or the washes are too pricey but because you hire rude staff and do not train them with proper customer service skills