text: Why has dunkin done nothing about their customer service nThe skinny nI do not usually get coffee nor am I a big donut lover but my gf is so by default I frequent places like this I never had a great experience here no one has ever wowed me which is ok I never expect it The problem is they never seem to be average or ok with service I always seem to have one thing wrong with my order which is funny to me as usually order one thing med iced coffee with cream and splendas my gfs order and they either give me no cream and splendas or cream and reg sugars I never tell them I just fill out there survey in the back of receipt and let them know what is going on I am sure I have left my share of bad remarks but nothing has changed once the c coffee promo is up we will be going back to Starbucks although expensive the baristas usually give you a smile and are friendlier though not all nSo overall I gave this place stars just based on their customer service I hope they can step that up as I am not a difficult customer and I hate to be treated like I am