text: FIVE STARS is what I WOULD HAVE LIKED to give this beautiful Holiday Inn BUTnnWe stayed here Thanksgiving holiday after trying and not liking several other chain motels when we come to town ONE THING turned out to be a DEAL BREAKER for future trips even though we originally thought we have finally found our PHX hotelnnThe Good very nice clean comfy rooms nice view All OK though I agree that the parking is funky but not a deal breaker for usnnDEALBREAKER We came back to the hotel during midday It was about degrees I think in Phx that day Our room faced west with the lovely view We opened the door to go in and get cleaned up for the big Thanksgiving reunion and our room was ROASTING HOT Ick nothing worse than getting ready in a roasting hot roomnnI dialed down the wall thermostat to kick on some air conditioning NO results Pant pant pant HOT ROOM all the nice rooms do face west and it was too late to close the blackout drapes which would have made the room dark and depressing in the middle of the daynnI called Front Desk They explained to me that the ENTIRE BUILDING is on ONE VENTILATION SYSTEM therefore EVERYBODY HAS HEAT or EVERYBODY HAS AIR CONDITIONING They explained to me that JUST THAT DAY they had switched the ENTIRE BUILDING over to HEAT so it was now NOT POSSIBLE to cool down our room I explained this was an impossible situation VERY uncomfortable and they said it was the way the old hotel was remodeled and they would send up an engineer NO engineer appeared because let us face it what could he have done anywaynnOlder reviews also mention a problem with the One for all All for one ventilation system that piped bad smells into their rooms One other reviewer mentioned a sewer leak somewhere bringing in that bad air to their room through the COMMON DUCTING system and in fact my husband said the same sewer system stoppage occurred while we were there also Meanwhile I was roasting so I do not remember thatnnWe are Californians and like PHX we have degree weather in winter A LOT WHAT WERE THEY THINKINGnnI was sent by email the usual SURVEY about our stay I specifically wanted to submit it because we WANT TO STAY THERE every visit because my husbands family lives there I spent over half an hour on this detailed survey and then lost it completely due to my computer going into sleep mode SOunfortunately the HOLIDAY INN has no idea that Phoenix We have a Problem nnFix this and we will be back over and over again