text: The worst experience of my life Had originally booked Friday and Saturday but then decided to head out a day early and booked a separate night We did not get in till late on Thursday so I knew the king bed was not going to happen But the double beds were Fulls not Queens and the room was tiny The next morning we went down to get our other reservation with the king bed and it was a constant run around We were told to come back in an hour An hour later we called down and we were told it was ready so we went down and were told there was nothing available This happened more times Finally at pm check in time we got in line and everyone was being told no rooms were available Lots of people were very upset we still went up to the lady that told us to come back at pm and finally they had it for us but the lady was very rude about it They did not even apologize not once I will never return to this hotel nnThere is more badnExtremely important the door was not sound proof you could see a gap under each door and everything could be heard from the hallway so sleeping was not easy nThere was construction on the pool the whole day Friday nElevators only were working nParking structure is dirty and not safe Lots of construction still going on nShower had no pressure nNo blackout curtains light came in thru the sides No clock in the room nSome ice machines were not working as well as vending machines nCellphone service was horrible in the buildingnHad the Do Not Disturb sign on the door and housekeeping knocked two different times nnThe goodnThere is a refrigerator in the room but not that coldnBeds were new since they had just opened the hotelnLocation since its across the street from Caesars and the new promenade is very nice