text: PLEASE do not ignore the other Payless reviews like we did Everything was in order when we got there but when we tried to decline the additional coverage the agent continued to push it We explained our insurance agent said it was not necessary but the agent claimed our home insurance was not effective in Nevada She continued to work this angle and went on to say that if we did not get the coverage we would also be charged for every day the vehicle was out of service should it need any repairs when we returned it In the end it cost us more than DOUBLE to rent from this shoddilyrun company Do yourselves a favor and learn from our mistake Do not rent from Payless