text: First time staying at the Cosmopolitan and it will probably be the last There were highs but there were also a LOT of lows nnCheckin Two minute wait Originally booked Terrace Studio asked if we want to upgrade to view of The Bellagio Fountains Well absolutely Yes please Very friendly and helpful staff nnThe room Nice size huge private terrace with the MOST FANTASTIC VIEWS I have ever had in a Vegas room But the room itself nothing particularly impressive about it Cannot compare to the two room suite at THEhotel or the high tech rooms at the Aria Took off my sandals and whatis the carpet wet Eww Right outside the bathroom area did something overflow OMG Then walked to the bedroom Carpets wet there as well OK called front desk The carpets in my room are wet Did they by chance get cleaned today or something Let me checkyes mammtoday at Huh They disnt have another Terrace Studio w View availableor oddly the one without the view we had just upgraded from The only option was to upgrade to the Terrace Suite and they were not sure if we would be willing to pay the difference in price Uh no The gentleman was very apologetic and gave us a food and drink credit Still did not change the fact we walked around on damp carpet for days but the person was really nice and apologetic nnThe room cont housekeepingmaintenance Could have been cleaner for sure A random hair on the half wall that separates the living area from the bedroom More hairs in the bathroom vanity drawers gag There was a lipstick stained cig butt on the balcony that was not mine Realized after the first nights sleep the sheets had those little balls all over them that happen when they get old what is that called The sink drain in the kitchen area had obviously never been cleaned The filthy drain was hidden by the sink stopper Having only been open for years the room certainly was a little worse for wear Wallpaper in the WC already peeling and carpeted entry to every room door so soiled it almost looked like it was supposed to be deep grey color it was Speaking of doors the doors to the room literally weigh lbs and despite their heaviness they are far from soundproof as all you here day and night is the slam and feel the bam of neighboring room doors slamming shut Oh the building was originally built as condominiums but bought out by Marriot yup Cosmo is a Marriot hotel did not know that and turned into a casinoso there was a nifty little dishwasher in our kitchenette if we found the need I met a gal at the pool who had a full size washer and dryer in her room The Cosmo never bothered to remove the condo items Hmm nnRoom service Who gets room service in Vegas This gal because I have to have my eggs first thing in the am and I am not dragging my ass down to a restaurant before at least brushing my hair plus I had to use up those room credits Fast delivery very friendly staff food AOK but very inconsistent Ordered the same thing two days in a row and cooking and preso were completely different nnRestaurants Could not say Did not dine at any because none really looked appealing compared to all of the thousand choices around us and I had not heard good things about any of them and we had several free events to attend Oh wait I lie My husband and I did each get a slice of pie from Secret Pizza one VERY late night It was AOK nnCasino Comparatively small Mostly slots not a lot of tables Lowest Blackjack I found was a hand I guess I cannot really complain though because my luckiest person in the world husband landed some on the slots during our last night Great drink service Always around and super friendly nnThe Spa Very pretty natural stone wallstiny Got nothing on the Wynn One hot tub dry sauna wet sauna BUT if you do not have any treatment done it is only for a day pass others are typically Again great customer service Are you noticing a trend here yet nnThe pools Three to choose from All are pretty small and boring got nothing on Mandalay Bay And after about pm in June no direct sun because of the surround buildings casting a shadow All three on different floors just poor design Lots of people including me walking around changing loungers to try to get an extra mites of vit D Towel guys and gals and poolside servers really nice nnOverall Very nice customer service all around expect at the Chandelier where the bartenders are not only lazy but also pompous asses Great location in the heart of The Strip City Center and breathtaking views BUT compared to the dozen comp for price Casino and Resorts I have stayed at in Las Vegasthe Cosmpolitan would sadly not be at the top of my list Honestly this should be closer to a star review but all of the nice staffand the view oh the view