text: Ah I cannot hold off on this update any longerthis place is great Earned the stars without a doubt Some friends moved into the complex and they found it to be just as awesome as we did and it keeps getting better dealing with managementnnThey are always helpful and I am particularly grateful with how helpful the maintenance is We have had Joe and Cesar do some maintenance in here and they were absolutely wonderful each time nnWhat really put them over the edge was what they did this past weekend We have had some issues with our dishwasher since we arrived and last month they put in a chemical cleaner that seemed to sort it out for a couple of weeks but then we started having similar issues It was not terrible just did not clean the dishes well enough that we felt comfortable using that as opposed to hand washing When expressing concern on their last visit Cesar thought about it and talked with me and said I will have someone come by and replace it Just like that I was surprised at how generous they were about it and even more surprised that a few days later we came home and it was DONE Talk about efficientnnAn apartment complex that is willing to invest that money that quickly shows they really really care about maintaining the place and keeping people happy In most other places stuff of that cost is argued about until they relent but here they did not bat an eyelash It also shows they empower their employees to make important decisions like that and they are not bogged down for weeks in paperwork or getting approval from someone a million miles away nnI feel like they look out for their community and I have not once felt that they did not care about our concerns or any problems we have had They have always been prompt courteous and helpful I really like the building and the propertylocation but I LOVE the management They are the reason I do not want to leave As they say in hospitality things do not make people happy people make people happy and that is truly the case here at Crystal Cove