text: My daughter was seen last Sunday for an ear infection She has been complaining for over a week that her ear has been hurting her I noticed blood was coming out of her ear so I took her straight to the urgent care The doctor came and examined her ears and told me nothing was wrong I asked him why was the blood coming out of her ear he told me in a tone that I need to stop poking around in my daughters ear My husband and I were a little token back and shocked the way he had spoke to me I explained to the doctor I was concerned and I was not poking around in her ear There was blood clearly coming out of her ear He said there was nothing wrong with her ear that I need to go to Walgreens or CVS and get decongestant because she sounds congested This man seemed like he did not want to help with anything He looked in her ear for a few seconds and said nothing was wrong Through the week my daughter is still with pain I have been putting overthecounter ear drop medicine in her ear I took her back a doctor where she had a severe bacteria infection they explained to me that it is been here for sometime and do not understand how this doctor did not see it They drained her ear a few times put her on medication with further testing I am very disgusted and disappointed in this man A person of this stature should not be working with children His overall appearance was very unprofessional his manner to speak to his patients was unacceptable He told my daughter that she sounded congested my daughter smiled and said this is how I always talk I am just tired For my daughter to realize that this man did not know what the hell he was talking about clearly proves my point My paper works shows it was provider Jeffrey H Hill MD at south mountain Phoenix n E Baseline rd