text: The Mirage used to be very nice up until years ago now it is like a hasbeen model who is refusing to accept age and throws tantrums in the process nWhere to start with this comedy n We had for buffet deal when we made the reservation but upon checking in they would not honor their own promo code which WAS valid n When we got to our room we discovered it already had been rented to a baby cockroach who was happily napping on one of the pillows The bed sheets had holes On that day I was suffering from a pulled knee ligament and could not walk long distances My wife called the manager who asked us to move to another room on another floor all the while stating that our existing key will work for that room Should have known better because me and my bum knee found out the hard way that it would not open the door to the room she asked us to move to Meanwhile my wife had to go to the lobby to see the manager to straighten things outnThe last insult was the inroom refrigerator It has a sensor that tells it if you had the nerve to place a beverage or food item of your own in it and therefore it is going to charge you for that facility Yes you read this rightnFor all of these ridiculous nonsense they offered to refund us their mandatory resort fee Never again