text: Such a frustrating stay on all accounts The hotel is way too crowded for the staff to provide star service I was checked into two unmade rooms the maid had not yet visited before I got a clean room The manager did not even speak directly to me or compensate me Check in took almost hours The walk from the front desk to the rooms is min each way The bell desk sent me to the wrong place for the shuttle another hike No one had the correct information The lines for the restaurants were outrageous You have to walk through the mobbed casino to get the the elevator that takes you to the guest rooms The room is slick looking but the small touches are not luxury Scratchy robe cheap shampoo no coffee or tea in the room The room service was great but took min at The lobby is swamped with people Not a relaxing place to stay by any means