text: This is quite possibly the worst meal dining experience we have ever hadnnA group of business colleagues and I went to Bartlotta on Wednesday for dinner We had made reservations a few weeks in advancennUpon arrival we were seated in the entry hall of an otherwise empty restaurant We were initally given menus and a waiter came to our table about minutes after we arrived nnWhile we had observed him interacting with other guests presenting the fish cart with fresh options for the day explaning specials he simply greeted us with a are you ready girls He was disrespectful and inappropriatennWe placed our order bottle of wine which was great first courses and mains and asked for limes to accompany our sparkling water Actually getting the limes proved to be quite the feat after asking our waiter no success we asked the busboy no success another waiter no success and the bartender no success Finally after asking our waiter again we were given three shriveled dry limesnnFirst courses were fine salads the parm custard No complaints herennThe main courses however were horrific Two of us had ordered an entree sized pasta the butternut squash ravioli What came out was unfortunately not ravioli it was tortelli The entree sized portion was only about tortellini The menu had described the dish as being in a light brown butter Our pasta dishes were covered in a thick layer of something crunchy that tasted and resembled brown sugar Our overwhelming impression was that we were actually eating a dessert coursennThe other guest at our table got a mixed seafood pasta Again underwhelming The dish was sweet with very little pieces of seafood and a thick cream sauce nnDuring dinner service was again spotty Our waiters has problems remembering to refill our wine glasses but became upset when we attempted to do so ourselvesnnWe ordered a dessert to share the Lemon cake w Rosemary Gelato and again the quality of the food was less than thrilling nnWe got out the credit card to pay and waited and waited and waited The waiter walked by our table plenty of times and while it was clear we had abandoned our dessert and our wine glasses were empty he did not provide a bill until we sought him out and asked for it nnAll of us agreed that we had had better service and food at any chain Italian restaurant For a restaurant that apparently is regarded in such high esteem AAA stars Michelin star we were completely disappointed with our experience and will never return