text: This location is larger than most Starbucks and in a very good location It is too bad the service here is horrible I have been to this location several times and had an issue each time First time I went through the drive thru and ordered a grande black coffee I received my coffee in the grande cup but it was only filled a little more than half way Second time I went in and there was one person on the store phone personal call one person with their back toward waiting customers texting and a third person ignoring customers while standing at the empty drive thru window When a customer tried to get the texting girls attention she actually moved away from the counter and started heading toward the drive thru window to finish texting She seemed annoyed at the customer trying to get her attention One couple in line left the store The guy on the store phone finally turned around and told the person on the phone OMG there is a line I got to go Call you later This guy then called for the texting girl to take a register She sighed really loud slowly made her way to the register and proceeded to take the next customers order while rolling her eyes at the male employee The third time I went to this location they were out of the two house coffees and needed to make a fresh batch There was not any customers after me and very few people in the store I was told they would bring it out to me I sat down and began reading my book After minutes I realized I did not get my coffee I went to the counter The two female employees were standing there talking One girl giggled apologized and said she will bring it out to me She forgot to make the coffee Whoever manages this location needs to know that the poor customer service and attitude is going to get this location closed really quick I have taken my business to the other two near by locations