text: If it was not for the groupon deal I probably would have never stayed at Ballys I gave this place a shot just because I have never been to this place before and also with the groupon deal you get on food even for room service and two Jubilee tickets nnFirst thing was the valet service I had too many bags to carry up so I really needed valet at the time The guy was nice and friendly and that was goodAs I came into check in I noticed the distance from valet to check in was super close and that was awesomeI had walked a lot previously at the outlets soo I was pretty tired already and waking up at AM and driving from LA to Vegas was killernnCheck in took really long just because a few people for some reason were semi arguing with the front desk assistants As soon as I was the first one coming up I got my ID and my credit card so they could look it up as fast as possible The lady at the check out counter was super nice and she also upgraded our rooms just because and I thought that was pretty sweet nnRooms were nice I would have to say they were pretty big and everything inside was quite new Our bed was big with comfortable pillows and nice sheets I have no complaints about the stay reallyonly about the voucher for food As we went to try a place out in the lobby area we waited for about minutes and our server still was no where to be foundI had a last straw when she decided to take an order to these people that just barely sat downUghhh NoooTalked to the manager and just decided not to eat at Ballys ever in my lifeEVERnnBesides the horrible experience at one of Ballys food establishments I feel if you get a deal to stay here and its pretty cheap why not But I would not pay full price from the online website