text: I would give this place stars if it was available I went there for a basic oil change trying to use their coupon that is mailed to me Now take in mind i have come in here two times before with the same car and have never had a problem This time i am told they will not honor the coupon because their computer shows my Mercury Sable with k requires synthetic oil and i need to upgrade Does Not matter when i tell them i have reciepts from my last changes at THEIR shop and have never put synthetic in this car since new and it still runs fabulous I even offered to pull the owners manual and show them it says nothing in it about requiring synthetic oil They refused to listen and basically thru me out This place is a joke and sucks horribly Thank God for Tire Works down the street Went in and they honored the coupon and had me in and out in minutes