text: This review is based solely on this experience because I love Coffee Bean Tea Leaf as a whole nI stopped there today to get an iced tea and was asked if I wanted it sweetened I said yes and asked if I could have simple syrup or agave syrup because I noticed that they have it She asked me how many pumps and I said two and then she gave me the total of and directed me to the window to pay When I pulled up the person at the window said my total was something I told her that the other person told me it was and she replied that they have to charge extra if you get agave nectar nTwo problems with thisnn She should have told me there was an extra charge for it nn A dollar something charge for pumps Ridiculous nnI do not mind paying extra for something I want but this is not a fair business practice