text: the customer service alone gets stars but when you factor in the semiannual sales it is more like Having been to a number of Nordstroms in multiple cities I would put this particular location on the same level as those in San Francisco without the assinine traffic to contend with and Seattle and only a notch below the best of the best in Chicago nnLiving in a city with a Nordstrom and a Nordstrom Rack is going to be a daily exercise in resisting temptation