text: My party of waited about minutes before we were seated on the patio on a Friday evening We ordered a large pot of tea Frozen Hot Chocolate and Bread pudding to share From my point of view I noticed that this location is not well kept You can definitely see the weartear of the restaurant It felt dirty out on the patio and I would have preferred to be seated inside as I noticed random patrons taking seats in the patio area The desserts came minutes later and we noticed that the bread pudding probably sat in the window for a while That is our topping of ice cream was completely melted by the time it reached the tablennService was nonexisitent as well as the waiter hardly came by to check on us nnOverall I was let down by Serendipity The dessert are overpriced and I felt that slow service attributed my poor experience Perhaps the New York location may be able to redeem my perception of this chain someday