text: Living fulltime at the MGM Signature I had high hopes that I could make Emerils one of my regular dinner spots Wow Not going to happennnThe food is excellent yet not even the best food in the world can compensate for service that I can only describe as wretched I have been here five times Two times including tonight I have had to walk out without ordering anything at all after being ignored by the servers at the counter nnHeres the deal The people who work at the counterbar absolutely despise their jobs I have never seen such resentment and contempt toward customers in my life Plenty of restaurants have bad service Nothing earthshattering about that But believe me no restaurant employee in my forty years of dining has come close to matching the level of visible disgust that oozes from the Emerils counter staff You can see it in their eyes You can feel it when they speak to you They do not want to be there they do not want YOU to be there and they will do whatever it takes to avoid serving you The only thing they do with any degree of consistency is speak to each other in Spanish about how much they hate working therennI want to make one thing clear This review only applies to the counterbar staff Perhaps the wait staff in the main dining areas are not so full of bile and resentment and if so that is greatnnIf I could give the management one piece of advice it would be this Fire the counter staff immediately All of them Replace them with trained personnel that know how to interact with customers without copping such a horrible attitude Keeping these bad apples around is going to create a toxic environment for both your employees and customersnnnnUPDATE I waited three months and then returned to see if Emerils had gotten their act together They had not The management has not made a single change The counterbar staff are still as inattentive and bitter as ever This is without a doubt the worst dining establishment I have ever encounterednnAvoid this place like the plague If for some reason you truly feel compelled to dine here your best bet is to avoid the counterbar area sit at a table cross your fingers and hope for the best Good luck