text: I am writing this review on behalf of my year old grandfather He lives in Salinas CA and was approached by a sales rep for Secure Home The reps name was Brandon Thyfault According to my grandfather the rep stated that this was simply an upgrade to the current Vivint system that was already installed Needless to say my year old grandfather bit Now not only does he have a contract remaining with Vivint but also with Secure Home more months of paying Vivint a month to complete the contract I tried to call Brandon directly as his cell number is on the card that was left behind but is is disconnected When I tried to call Secure Home it went to voicemail nnAll I can say is that if these sales reps are trained to hard sale these seniors shame on them Brandon if you are reading this one day my friend one daynnRob J