text: This review has to be broken into the tale of two worlds happy hour and dinnernnFirst review will be our experience in the bar for Happy Hour and the Second in the dark dark world of the outdoor dinner seatingnnWe valet parked our car without a care in the world It was my wifes birthday so we thought we would get to the restaurant early and enjoy the happy hour in the bar Rachel was an absolutely lovely waitress Our cocktails party of five and appetizers were simply a very warm inviting and lovely experience The arisan cheese plate was enjoyable along with the grilled sausage trio The happy hour buffet that is advertised simply did not exist Cocktails beyond their house pours were overpriced as expected nnOverall the experience was very nice and I would return for this portion of the evening but you might want to read my review of the dinner experiencennnnnAfter a lovely experience in the bar for happy hour separate review we were seated in the outdoor dining area no one got us as we requested when our reservation was ready and they did not come to our table but asked us to come up to the hostess stand no big deal but a bit tacky and awkward for all nnThis is very sad as we are Phoenicians for years and have experienced this restaurant over the yearsnnOur waiter Eric did not seem to want to be there or make our experience better in any way Eric seemed to have had a bad day and so would our table of five along with my wife for her birthday celebration nnWe ordered directly from the dinner menu as we had just enjoyed apps in the bar It was obvious that Eric was not pleased with this but he marched off and placed our orders nnUpon delivery next time we saw Eric all was just fine until I cut into my strip steak After some time Eric stopped by and asked how dinner was I showed him the steak and asked if it was medium No and he took it away He came back and asked if I would like another glass of Cab well no unless your manager is buying so I might have it with the steak I ordered Ten minutes later when the rest of the table was about done with dinner my steak was delivered And yes it was cooked to a perfect medium although who is hungry after sitting that long and nibbling off everyone elses plates nnHows my wifes Birthday going Well not real well Did Eric bring the wine dessert or anything to enhance the experience No I spoke with Alec the manager and he simply could not have cared less His eyes were glazedover as I explained the experience and lack of response from his staff Alec was truly the manager of a restaurant that I would never want to experience again He did not sympathize apologize or even care about me or my family nnDONT GO HERE IF YOU WANT A GOOD EXPERIENCE Spend your elsewhere