text: This was my first time trying Thai Rama I have been looking for another Thai place for a while usually we go to Lemongrass We were planning on staying in and having a movie night so I called in a pickup order The person who answered the phone had great phone etiquette which is really important to me He went out of his way to make sure that the order was perfect he answered all of my questions and gave suggestions when I asked for them After deciding upon the fresh rolls he suggested the shrimp and their Thai style eggplant dinner which I requested to have made with steamed not pan fried tofu and I substituted brown rice for white They charge two dollars extra for brown rice which seems like a little much for a rice upgrade but it is not really that big of a deal nI know that it is annoying to make substitutions to dishes but he had no problem making the dishes exactly to my specific wishes which is great They do charge two dollars extra for brown rice which seems a little excessive for brown rice but it is not really that big of a deal and was a nice detail He told me the order would be ready in ten minutes I thought that was amazing I was not really enthused about the idea of having to wait around for a long time waiting for dinner nI got to the restaurant in less than ten minutes my order was ready early which made me really happy The restaurant was very clean and while it was not busy the patrons that were there really seemed to be enjoying themselves The man I spoke with earlier made sure I had chopsticks and even got me a water to go and he gave me more suggestions for next time Their customer service is fantastic I was really pleased nWhen I got home I was almost expecting something to be wrong with my order since I had made a few substitutionschanges Everything looked perfect That earns Thai Rama big brownie points in my book I unwrapped the first fresh roll and bit into it it was delicious the rice paper was thinner than I am used to which made the roll a much more enjoyable texture They serve their fresh rolls with a peanut sauce that is kind of textured and a bit thick I prefer them with a ginger sauce but that is a matter of preference They did not use as much mint or shrimp as I would like so next time I am probably going to get just veggie ones they were not worth paying two dollars more for two small shrimps per roll There was actually a shrimp tail in the roll not connected to a shrimp just hanging out making the roll a little tricky to eat It was the only disappointing part of the dinner Their Thai Eggplant was great it came with a lot of broth which was a bit more of a soupy consistency than I would liked but again that is a matter of preference I ordered the Eggplant dish medium and it was really spicy More spicy than medium but I love spicy food so I was still really happy with the dish If you are not into spicy food I would suggest ordering everything mild nOverall I am glad that I tried Thai Rama I would probably go there again but I think that my Thai tour is going to continue