text: I have shopped at this location maybe times We have always had mediocre to good service but the last two times have been unsatisfactory A few days ago all my sale items would not ring up at the sale price at the register The cashier said they would ring up automatically but they obviously did not She was less than courteous and sat there rolling her eyes and seemed to blame me for their problem It is not my fault their stuff does not work Upon trying to correct the prices after her associate walked all over the store to verify I was correct she rang up an item twice and I had to correct her again When I left there was no sorry for the trouble no have a nice day or even a nod Just a blank stare and not a word I was not impressednnToday I went to return two of the five items and I was told that I could not receive a full refund of WHAT I PAID for the items because I used a frequent shopper reward certificate They shorted me about Four bucks is not a big deal in my life but that is some crappy service if you ask me I could understand if my purchase was less than but it was for nnMy wife just told me that last month she used another reward certificate to buy my daughter a pair of shoes She ended up having to exchange the new unworn shoes for the identical shoe in a different size She was asked to pay to make the exchange WHAT This is how they treat their loyal customersnnI guess our family will not have to worry about the frequent shopper reward certificates any more because Dicks has turned out to be aptly named as far as I am concerned I am done with them