text: Have not stayed here yet but it was not too soon for my first impression After reserving my room a few days ago I called back because I never received my confirmation email Turns out they had my email wrong a letter was missing No big deal right WRONG The woman who took my call was short with me and basically kept telling me that my email was spelled correctly not sure how she would know Anyhow I insisted on the correct spelling and then finally received my confirmation I thanked her for her time even though I was not very impressed and she hungup without another word Really Sheraton I hope you know that I am staying at your hotel because there is no Marriott nearby for my conference I have never been treated like that by Marriott or even the Best Western for that matter Nicely done Hopefully I can update this review in October when I stay with a nice glowing revival of your staff and your hotel