text: Still no refund as promisedn minutes of my time on phone callsn phone calls totaln managers promising a refund is in processn refundsnand now being directed to the corporate office accounting director to obtain my back that was billed after the account was closednnWait for it because I will bet that that at the end of this month I will be charged yet againnnStay away from Sparkletts and DS Waters they know nothing about customer service or billing challenges