text: Called for an appointment days in advance booked an appointment at a mutual time and waited a number of days for the company not to show Yes they called right at the appointment time asking to delay For the initial appointment and impression it showed this company has no customer respect We have since found out they delayed our appointment to serve another customer nnUnder normal circumstances a delay is no big deal Under our current circumstances of readying a home just purchased with a pending sale of our current house we are stacked with all kinds of appointments and limited time Even with expressing this this company seemed not to carennWe have upgraded a previously rating of star after receiving numerous phone calls from this company Now they become responsive As with anything buyer beware and do your own due diligence