text: I have attempted and PAID for THREE online orders since May it is now May th and I have NEVER received ONE item The first order was to be shipped to my houseafter days I called and they had NO record SORRY for me as I used a Gift Card and threw it out after I received my Confirmation Emailand they state that even though I can provide the date I got the gift card and CLEARLY they should have record of payment they cannot help me I cooled off and placed another online order for items ALL items stated that there were IN STOCK in the STORE and paid min later received a refund to my PayPal acct as items were NOT IN STOCK and I am still waiting to hear about the items it is been days now Memorial Day Specials received email that I was given in Shop Your Reward points towards purchaseso I stupidly AGAIN placed an order and yup same thing I double checked every color to ensure that I was ONLY ordering items that were in stock at Rancho Drive and not anything I had to wait to arrive and my ENTIRE order was cancelled and to finish my off I NEVER got my Shop Your Reward Bonus points I have called Customer Service chatted with Kmart until I am BLUE in the face and their standard response this is above any level of what I can help you with so when I asked to be elevated to someone who has a brain and ability then things get worse between us So I was leaving to fly out of town May th and NEEDED these items for the trip and it is now hrs before I have not recd a text or email stating that the surviving items out of items total are ready yet I GIVE UP and recommend that no one EVER use their online ordering system I am disabled so do over of my shopping online and NEVER in yrs have I had such horrible service unqualified Customer Service workers and basically they have the lousiest attitude about WANTING to make you happy I WAS trying to spread my money around so we did not have a monopoly of Walmart but I will NEVER shop at Kmart again As it was I had to drive by Walmarts and Target to get to my closest Kmart and I was doing them a FAVOR by trying to be loyal and provide them with business I have lost and over weeks time trying to order shortscaprispolo shirts well it is SpringSummer time and these SHOULD be available should not they RUN from Kmart and NEVER place an order online three times in days I still have NO merchandise but lost gift card DISASTROUS Corporation and Policies in place and they just seem to have given up the fight and spirit to WANT to PLEASE customers If you attempt to place an order online have a backup order somewhere else because I do not believe ALL of my orders being accepted ALL IN STOCK at Rancho Drive and then receiving refunds partial reward points GONE and then No we do not have ANY of those items in stock is that the easy way out or do they not have the time to run around the store and get the items is what I am wondering because what store when it was degrees yesterday does not have SHORTS and SUMMER CLOTHES in Size Small very easy size to find There is just NO EXCUSE for Kmart to be in business anymore