text: If there was a below rating that would be too good for themn nThis co exploits the elderly A tag team makes a routine Ac service call One finds over in repair work the other is preparing a year contract in his vehicle My year old mother was presented the estimate and contract together There would be no charge if she would sign the five year contract for just n nShe was never told that any repairs or parts for years would be charged to her She was led to believe after all there was no charge for todayn nCosts for capacitors to Desert Valleys cost and Acid bath of coils not recommended by S alt River Project or any other reputable Ac Service co on a year old unit yearly serviced charge per coil If these coils had been as remotely dirty as suggested average cost for both coilsn nMy phone conversation with the owner was unpleasant at best Confrontation on pricing and validity of services needed being inflated to press the year contract were answered by I do what I got to do to be competitive I asked if it was explained to my mother the contract did not protect her from further charges Answer No one held a gun to her head to sign the contract It is on the contactn nI stated we did not want the contract His retort he would give back but keep his charge for the work After all we could not just walk away not paying In all of this I never implied we would not pay a fair price for questionable work done and out of the contract seemed fairn nThere was no negotiation possible Her age and vulnerability meant nothing The owner proudly touted I have done nothing illegal I informed him I would be filling complaints What if this was your mother I asked Bring it on I have done nothing illegalnSo how many others has he scammed These folks on fixed incomes as in my mothers case recently loosing a spouse This business is a predator with no conscience She has never received the n nSusan Arnold