text: I have to say I do not understand the rave reviews I wanted to love this place However I cannot get over the insanely bad servicennFirst the good I do LOVE the interior The decor is great The drink list great nnThat is where the greatness ended I went with several coworkers for a Thursday evening happy hour The place was packed This is usually a good sign Our experience at the bar was not too bad It took a while for drinks but that is to be expected due to the crowd The bartender was friendly once he was able to circle back to us our drinks were timely and well done nnAfter an hour we moved to a table By this time the crowd had thinned The waitress literally stopped by our table times in two hours I kept track Service is key to any restaurant and it flat out sucks here We were spending hundreds on drinks appetizers and dinner Oh wait we never got to actually order dinner because the waitress never checked back in after our appetizers By the time we got appetizers they were cold each flatbread truffle fries and others I cannot recall They may have been good but cold fries are not pleasant nnWhat a missed opportunity I cannot stand when places go all out on decor and developing atmospherequality menu and skimp on service nnI had colleagues there the same night in a separate party It took minutes for their drinks hour for appetizers hour and minutes for dinner The timing sounds off to you too They will not be back I may give it another shot However FIX YOUR SERVICE It has repeatedly been raised in comments I hope Ten Penny listens We could use them it is a great concept