text: The personnel are generally nice their iPhone charging products are subpar I purchased a charging cord for the iPhone in two weeks my iPhone was giving an unknown attachment error when I would plug the cord into the phone to charge In another day or two the phone would no longer charge using the cord I went back to UBreakiFix to get a replacement They replaced free of charge with another subpar product that lasted less than a week same issue iPhone gave an unrecognized device error upon connection and then would no longer charge using the cord My iPhone is fine it charges well with any other cordnnMy biggest issue with uBreakiFix is that when I asked whether the product was a good product before originally buying the replacement cord I was told that it was an OEM product While I cannot argue if they are or are not OEM they certainly are not up to the original part qualitynnIn Summary beware of the extremely poor quality product sold by this company