text: I have gone a couple of times for service but after this last time I do not think I will be going backnnReason for last visit Full detailnnThe good n The detail was well donen Bruce is a nice guynnThe badn I had to call times in order to get them to schedule the detail for the correct weekendn When I showed up the had only scheduled for an inspection not a detail The end result was that they could not get to detailing my car until the next business day which was a Monday So I was out of a car for the entire weekendn The reason they gave me for not getting to it on Saturday was weak Instead of apologizing for screwing up on the requested service I was told that it takes a long time to detail my car because of the color of paint sighn They inspected my car anyway It may have been complementary however I would have rather they just detailed my car I just had it tuned up a couple of weeks earlier The result of the inspection was that I needed a a new engine air filter b a new cabin air filter and c new spark plugs all of which were replaced two weeks prior during it is regular tuneup at another shop They were asking for an additional to replace the above That sirs and madams is outrageous nnIf you are familiar with your car and are able to use the word no and have a flexible schedule or do not experience a scheduling mixup then you will be all rightnnI understand that the service guys are under a lot of pressure to sell expensive parts and get people in and out quickly So I do not place all of the blame on the staff as youknowwhat usually rolls down hill But I am not in the mood to play dice with this place anymore