text: This is strictly for their photo department I created a calendar online for my parents for Xmas and it said it would be ready for pick up that evening at pm I arrived about pm so I did some shopping Came to the photo department about pm There was one associate Laura who was helping some folks at the photo kiosk She turned around and asked if I needed help and I advised I had an online calendar order waiting She went to the bin grabbed the calendar and handed it to me saying Here you go and then walked away I contemplated leaving and heading to the front before checking it but instincts told me better and I opened the packaging Thank god I did because two out of the months the photos were printed upside down I turned around to see where Laura was and she was no where to be found I waited for a bit thinking maybe she ran to the ladies room or something Well minutes pages over the intercom by multiple associates and she is still not back from wherever she went Not only was I standing there but the people at the kiosk were now finishing up and another woman with a child was there waiting as well asking me if someone was working this department I asked for a store manager twice after the first page over the intercom and they just repaged her again minutes later Laura comes waltzing back and says yes Ummm I am sorry yes is your response for being gone minutes when people need assistance If it was a lunch break or mandatory break you should have put up a sign I explained what was wrong and that this is unacceptable and she responds Ha well my manager did that one wrong Ok frankly I do not give a rats a who printed it wrong can you please fix it quickly since I have been standing here for min She replies well it will take a while to fix Ok how long I do not know she says Not once was there an apology for what happened or for me standing there minutes waiting for her to waltz back to her job Great customer service Laura Actually Great hiring Walmart on people that do not know what they are doing in certain departments In the nicest way possible I will say she tried fixing it and reprinting the two erroneous pages but they kept printing one sided so she advised me to come back in the morning and her manager will be here She will leave a note Now I do not have a confirmation of what happened I do not have a receipt because it is online so I ended up calling the next morning and a very friendly woman I am assuming the manager advised they were just resetting the machine and reprinting it I went back to the store and they did fix the issue and the calendar was ready nNow I know it is Walmart and probably not the greatest happiest place to work on earth but if you do not want to work there quit there are tons of people out there desperately seeking the job you suck at Be thankful you HAVE a job in the first place and learn some customer service Apologize do not blame other coworkers for problems because it just makes you look like you do not care and assume some responsibility Sheesh