text: Having loved Ikea products forever even ordering a few online I was really excited to actually go to the one in a suburb of Phoenix called Tempe I had read reviews about wandering around the huge upstairs where products are presented as Living Room Kitchen etc and being sure to try their famous meatballs and chocolate cake one review said serving was enough to feed two in the restaurant also upstairsnnTo be clear the products ARE just as cool as online and in their terrific catalog and my husband and I headed there with the intention of buying both a dining set bednnI WILL NEVER GO THERE AGAIN EVER Here are a few reasons whynno The layout is like a labyrinth of untold twists turns shortcuts remember the kids game Candyland and the curlicue path Imagine it the size of a football fieldnno There are only room name signs You could wander round and round for HOURS not finding what you want There is one pole with a floor map on it they should have printed copies available to use as you walknno There are hundreds of running and screaming children while parents shop obliviouslynno The eatery is a cafeteria not restaurant but that is OK There is no need to try their meatballs they are tiny and blah And the cake is not what I call even average size plus is mostly moussenno There are no clerks at all Anywhere You are totally at the mercy of the mazenno Lastly while there is an escalator as you first enter immediately swooping you upstairs I could not figure how to get one of the almosthidden carts up to the nd floor I saw an elevator later which I guess is the way to take a cart The thing is after you have walked miles with no luck never did find Bedrooms and are dying to race passed the kids out to the parking lot you see they only have stairs and that elevator off to the side to go back downnno So I would suggest that Ikea have maps at the entry lots and lots of signs reminders to parents that kids stay quietclosewalk and at least some clerksnAnd for me at least I will stick to online shopping It is really that bad folks though if you had roller skates and hours to spare you might zip around nicely Good luck