text: My husband took our year old car to get detailed The mats were a little dirty and we wanted to keep it looking nice We paid for a detail which included wash wax and shampoo of mats When my husband got home and I saw the car I was furious The car was not completely clean the rims were still dirty the floors had not been vacuumed and there was still dust on the interior of the car I decided to take the car back the next day to have them fix the shoddy job The matts were in the back of the car drying and when I went to put them back the next day I saw they were SOAKING wet and FILTHY They were actually dirtier than when we brought them in Apparently they do not clean the mats with a hand held shampooer but put them through a shampooing machine Well this machine left poo on our mats alright There was dark brown dirt mud streaks all over them AND they smelled The only thing I could think of was that while in this machine all of the filth off of other peoples mats apparently got transferred to our mats When we returned I tried to keep my cool on behalf of my husband and was civil to the manager about the terrible job they did with our car He apologized and agreed to redo the car and mats While the inside was cleaner the second time the mats were permanently stained and due to the water saturation the emblems on the mats began to lift The mats now have a permanent musty mildew dirty smell that makes me angry every time I get in the car DO NOT get your car detailed here I am still mad about paying for a terrible service that will actually end up costing me money to get my smelly mats replacedBUYER BEWARE