text: I went to sugar factory with my gf on a Saturday night at pmwe entered thru casino and we never were greetedI never saw a hostessso we walk in and both never being here wondering if it was seat yourselves or whatwe walked past empty weird seats and a bar that looked closedwe finally were greeted by a male manager when we looked lost He was nice and asked if we were going to dine w them and stated hostess was on the street entrance Weird because most walk thru casinowe walk to the hostess and it was busy they said how many etc which was and said min then never asked name nothingwaitress brought us to table by casino entranceI asked where the bathroom was and she looked like I was dumb and said in the casinoEhh horrible sat for over min no waitressso we went back up to front and asked for a seat in front they looked pissed and put us outside after min waitwe went to our seat which was good but loud because you basically are sitting at the inside diners tablethey have heaters which some girl said she was hot so they turned them off which luckily was at the end of meal it was chilly degreeswaitress was crazy busy but nice ordered chicken waffles which was awesome but bucks wtf and gf got club sandwich pricey too We had a groupon and they charge some weird fee idk what its for service was good waited min for condiments like ketchup and dirty plates sat at table for min Beers are outrageous ten bucks for keg beer nahget pbr bucks in can Order two it takes forever to get it YOU can kind of see bellagio fountains past all advertisement cars and foot trafficall in all its the strip overpricedbut good food but staff seems overwhelmedI did like tipping guidelines on receipt for touristsprices are highI would return only with a grouponnot worth the