text: I would give this place ZERO stars if I could I drove all the way from the west side of town min drive to rent a costume for my daughters birthday from them for the next day I was told on the phone it was and they needed to keep credit card When I get there I was told that to be able to take it home I needed a major credit card and not a VISA debit My husband and I own a reputable business in the area and had a Visa Debit card with my name and the business name One worker said they just needed approval from the manager but it should be OK they do it all the time So they called her and she said NO but would come down and speak to me The employee warned me that she was VERY MEAN and to get ready and she was sorry in advance As the manager approached me she had her arms out as if ready for a fight She was rude saying that she would not take anything else So I offered to call my husband with his major credit card information or if we could fill something out online or if I could have her take from my visa debit to hold until we returned it She said she needed to see my husband in person to take his card I said she could call our business as he was at work and was an hour awayThen I said I would give her deposit because I really needed this costume and I would pay them to rent it double than they asked This costume was not worth more than BTW She kept laughing in my face and saying NO NO NO NO NO Then she grabs the costume off the counter and says Ill keep this back by me as if I was going to steel it or something Anytime I questioned what she was saying she would say just get out just get out now you cannot have this costume Then there was this tall big guy that sat down behind me like a bouncer and they kept smirking at each other She said she was going to call the owner The owner came down and the first thing she said was I AM VERY BUSY I am rerouting a router and this is taking up my time coming to talk to you then she looks behind me not letting me say a word and the manager short blonde haired girl must have said something to her and the owner says she wants to rent THAT costume NO leave and turns around and walks away I said I have purchased from her before and she would be losing a customer and she said while waving behind her head walking away I DO NOT CARE BYE LEAVE MY STORE NOW As I walked out they said and NEVER come back while laughing to each other The short blonde haired girl and the guy Totally unprofessional rude unaccommodating and aggressive Do not give those people your money they have ZERO respect for you as their customer