text: This place needs some serious customer service training for their staffnI had an appointment and went to the service department None of the staff seemed interested They pointed to where to put my car pointed me to the waiting area When I asked a question the lady said she did not know and told me to check with the other people there rather than finding out nThen what really soured me was watching this poor guy who drove in after me who was tryng to make friendly chitchat with the ladies behind the counter They mocked him while he was still within earshot Extremely rude nnPreviously I had gone in to test drive a car with I believe the gentlemans name was Dale He was extremely apathetic and not helpful HIs attitude was basically like do not waste my time PLus they gave a horrible price for the car I test drove compared to honda dealerships in chicago area so needless to say we purchased elsewhere