text: Occurred last summer just now updatingnnFound myself with very simple issue on a year old unit exhaust fan outside failed Very disappointed in response I received from McLintock when I contacted them seeking to purchase replacement fan and install myself The representative insisted on service call to determine issue Them stood behind some policy that they could not sell parts I understand to a degree but they have lost a customer due to their insistence on making a buck and lack of willingness to help or direction to solve my issue This highlighted how they have tried to upsell me on every visit for the past couple years I overlooked previously because I have no issue saying NonnI wound up finding a replacement fan online thru a willing merchant installed myself and all is well for a year now