text: Easy to schedule onlinennReceived confirmation online as well as a confirmation the day before my pickup datennDriver did text me minutes before my arrival pickup and was friendly nnThe worst part was the driver was not familiar with the route to pickup the third passenger he decided to take th Ave from Bell rd strait down to Thomas Rd I had mentioned their was construction going on from the light rail and if anybody who drives in Arizona would know thisnnHe then proceeded to drive into the light rail construction discussing the politics and the process of the light rail with another passenger He and the other passenger were just reminiscing about how it would benefit the state comparing it to other cities as well nnThe driver clearly was not paying attention to drove straight down th ave for several miles until he had had enough and took a detour nnThe driver then started to continue to discuss politics on the immigration status in Arizona with the another passenger very unprofessional to myself due to the fact that I am Hispanic and the other passengers as wellnnDue to the scenic route the driver decided to take I missed my flight and was on standby for six hours and the other passengers barely made it to the airport within half an hour of their flightnnStill waiting for my refund