text: Wow So disappointed with my interaction with this store Called to speak to the wine buyer not sure if that is who I was actually speaking to to get suggestions and pick out wine for a friends wedding dinner I needed bottles of red bottles of white and bottles of bubbles and my wife was going to pick it up the following day First the guy said he did not want to help me over the phone because what if they did not like the wine How does that make any sense Cannot the same thing happen if he were helping me in person Second I sell wine for a living in the Midwest so I know a little about the subject Picking out three different kinds of bottles should not be that difficult It was obvious the guy knew nothing about wine and did not want to help me You just lost a sale clown I am now going to call TotalnnJust got off the phone with Total and they were more than happy to help me Here is a tip Lees know your products and figure out what the eff customer service is