text: Overall I liked The D but my impression was spoiled by the noncaring VALET GUYS at the very end of our stay I like the fact that unlike The Golden Nugget The Ds parking garage is connected directly to the hotel Arriving late at night I do not like to catch an elevator down to the ground floor roll baggage across a driveway into the hotel lobby then catch another elevator up to the room upon checking in The Ds registration is conveniently connected to the parking garage and located near the elevator on the ground floor nnThe very warm and friendly registration gal gave us a room overlooking the mountains on the rd floor The rooms have been renovated and although not everything is spanking new and replaced chipped bathroom tile floor hanging metal from shower head the room was functional for our needs Most importantly my Mother and I found it to be spacious and clean I liked the Keurig coffeemaker for my teamaking needs but did not use the Kcups because there is a hefty charge Our rd floor housekeeper was very accommodating nnWe had a little trouble with a disappearing DND sign twice and the longterm parking ticket malfunctioning twice upon exiting the parking structure but that was nothing compared to our valet experience upon leaving the hotel On our last day we were directed to valet the car because selfparking was full from the evening Downtown activities I would like to mention here that the valet guys in general need to be trained in customer care Often the valet is the LAST impression left with a hotel guest and as in this case can make or break the overall hotel experience The valet should not expect that hotel guests will know exactly what to do when valeting a car Unfriendly Valet Guy who received the car caused me concern about leaving my rental with someone as unfriendly as him He did not offer a greeting and did not prepare me with any instructions on how to go about leaving the car and retaining the valet stub until I asked hey some of us NEVER valet our regular carsperhaps this is the reason why nnAnyway upon retrieving the car Unfriendly Valet Guy takes the valet stub and walks away without saying anything My Mother and I proceeded outside with our suitcases and carryons and after standing in the driveway for a bit another valet guy the only one who smiled tells us that if we are waiting for our car we should be standing across the way in a separate area I told him Thanks for telling us I was most disgusted with Unfriendly Valet Guy who drove the car to us and who I tipped prematurely Blame it on sleep deprivation and my overlygenerous Mother Yup eagerly accepted the tip and then just stood there holding the drivers door open while watching me and my year old Mother struggle to put the baggage into the trunk Personally I was not intending to tip at all because the hotel forced its guests to valet and The D charges a daily resort fee Thanks for teaching me to hold on to the tip until the very end next time