text: I had the typical desert climate problem the day I went to the Auto Zone on Camelback and rd Street in Phoenix sluggish battery While the car would still start I decided to get the battery replaced rather than call AAA I am not saying anything bad about AAA because when you are stranded it is tiptop But when your car will still start and you are confident the battery is going I recommend driving straight to Auto Zone It is much less expensive than AAA and you will wait less When I got to Auto Zone I was the fourth person that day and it was only AM to need battery replacement I have a VW Passat which means you have got to peel off a cowl I learned this is the proper term by reading the directions remove a plastic piece that covers the battery and then figure out how to wedge the big Europeansized battery out The store manager Chris was very helpful He did not act at all impatient that it took longer to change out my battery even though customers were beginning to stack up by the time we finished The whole process including replacing the cabin air filter took less than half an hour