text: Dr McHale is great but the management of the office appointments and wait times is beyond ridiculous I was asked to come in for some lab work on Monday July th When I arrived the receptionist looked at me in puzzlement and told me there was not a phlebotomist in that day I felt like it would have been nice if they could have given me a phone call to let me know considering they are the ones that requested my presence that day Another day I was called to reschedule an already existing appointment I came in on the day they requested and after waiting for an hour and twenty minutes I approached the receptionist and asked her if I could reschedule I was told point blank that I should always expect an hour and a half wait and also that since this was a rescheduled appt at their request mind you that I was being accommodated that day My accommodation was waiting two hours to see the doctor and also finding out from the girl sitting next to me in the waiting room that my appointment slot was double booked It seems many people are upset with the wait times it is a shame the office is not willing to make the changes their paying patients deserve