text: I work for a towing company here in town and one of my friends just called their insurance company to have their car towed Seeing that the insurance company does not give you an option on who tows you car and it was my day off When the towing company finally showed up hrs after requesting a tow It took the driver TRIES to back up to a car that was parked straight on a residential street I had to show the driver the hook up points on the car so he could winch it onto the truck I watched him for at least mins under the car trying several different hooks and he had no luck I would never use this company for any type of towing or road side assistance based on this guys lack of experience