text: CUSTOMER SERVICE IS AWFULnn First I lost a very expensive necklace because I left it in the tanning bed Yes my fault When I called to ask if it was found they said yes and would keep it locked up until I came to pick it up Two days later I show up and it is STOLEN Stolen by their own employees They refused to do anything about it No free month of membership they would not replace the cost of the necklace nothing They gave me the run around and I could never get in contact with the general manager nnI told them to cancel my account They would not Unfortunately accounts are paid to a third party WARNING Golds Gym can do nothing as far as providing refunds or waiving cancellation fees So I call the number on the back of the membership card as they referred me and as said they would not refund me or cancel my membership without charging me nnWHAT GYM OR ANY BUSINESS CHARGES YOU TO CANCEL A MEMBERSHIP WHEN THE CLIENT IS UNHAPPY WITH THEIR SERVICE I have to pay a BAD business in order to get out of contract with themnn I have paid in total for two months of unused services and cancellation fees because they did not inform me that they did not cancel my membership the first time I callednn The worst part is that it feels as if there is no one to go to No one to report the business to No general manager or CEO to call No one who will give you your money back when they failed to provide adequate servicesnnI DO NOT RECOMMEND THIS GYM