text: As a manager of a nearby small business we make trips down to our local Costcoat least twice a week Each and every time is great However on Black Friday I had EXCEPTIONAL customer service A gentleman of the name Zach helped me at the registers I unfortunately only had a the store owners American Express card with his Costco membership on the back along with his picture Clearly my face did not match his however it was the only card we had available at the time Instead of acting annoyed he told me he would make sure he got it figured out It was crazy busy and he did not once make me feel like I was causing an issue even though I was He fetched a manager and although I did not catch his name he was just as polite and helpful Very pleased with their customer service and we will be back as always