text: I am giving this restaurant star only because my entree was actually good Otherwise it would have been a zero star review Everything there could use a lot of improvement Upon arriving we were greeted by a hostess who seemed to be confused about where to seat us although the restaurant was mostly unoccupied with the exception of the small bar area This led to her being bickered at by what ended up being our waitress We were then seated by the manager with no menus I went to the ladies room to wash my hands before our meal where I was enjoying the lovely music just as it was abrubtly turned off There was no music for the rest of our visit When we finally got some menus and bread upon request we ordered some drinks I ordered a rum and coke and my date ordered a coffee Do not let their happy hour advertising fool you There is NO HAPPY HOUR at Ruffinos restaurant Although they do have a happy hour in the small bar area if you sit even feet away from it you do not get to enjoy the special drink prices I was misled and ended up paying full price for a drink that if ordered a few feet away would have been half price My dates coffee came out lukewarm and when our appetizers arrived I had wished I ordered something else My dates salad was pretty tasty but my tortellini en brodo soup was awful It was some chicken bouillon water with overcooked pasta that had no hint of the meat it had suggested existed in it Our entrees arrived quite a while later and our table still had not been bussed since the appetizers Both of our entrees were pretty darn tasty but both were only lukewarm again Not hot at all Then there was a baby screaming with no music playing to distract me from the wailing infant The waitress was snippy and seemed to be in a bad mood And even with a lady following the waitress around for training could not seem to bring out a box for my food and a requested cup of coffee The service was just slow and almost snotty So I really would not recommend it It is too overpriced for a place with a hit and miss menu and very poor servicenAlso I ordered the Chicken Florentine which is supposedly a stuffed chicken breast But it was actually only just topped with the ingredients listed It also does not come with a knife so I had to attempt cutting it up with a butter knife Still pretty good especially after I took it home and made it hot