text: Food is great but service is pretty crappy unfortunatelynnWe had saw this place on TV and wanted to try it while staying in Vegas one night for dinner I assumed we would be dining in but my boyfriend thought we were just going to get food to go which is what we should have done He followed with my assumption instead and we ended up waiting for a table nnFirst of all we walked in not knowing whether it was a place where you seat yourselves or not The cashier probably saw our confused faces then told us that the host was outside The host was probably in one of the most awkward places The host podium was by the wall behind the dinner special sign While we waited for our table we noticed people kept doing the same thing we did walking by the host podium looking confused as to whether they should seat themselves or not This should have been the first clue that this place was completely unorganizednnWhen we finally got seated after more than minutes but that is ok we knew what we wanted and our server took our order very quickly I noticed there were quite a few empty tables about half of the room in fact This made me wonder why we even had to wait in the first place Our chicken tender appetizer was very good and a bigger helping than we had previously expected Both of our entrees were just about the same I had a Thai steak salad and my boyfriend had spaghetti and meatballs By the time we had gotten halfway done with our entree part of the meal was when things started to go downhillnnOur server was pretty good in the beginning He was nice and never really forgot about us until after our entrees were dropped off We needed boxes for our leftovers and were starting to worry about making our shuttle back to our hotel in time It took our server so long to get us our boxes that we ended up ordering our frozen hot chocolate for dessert togo instead of enjoying it at the restaurant I think our server got overwhelmed with guests because the dining room was full at this point nnIt took us forever to get the frozen hot chocolate but at least he dropped off the bill at the same time We figured we would just leave cash so we did not have to wait for him to run a credit card The only problem was we needed some change so I thought I could easily walk over to the cashier and get two s for a Wrong I walked over to the cashier and asked for change She replied that she did not have access to the register but I could ask the bartender if she had change So i did that and guess what I could not get the bartenders attention because she was too busy talking So I walked over to a different cashier who also did not have access to the register Who has access to the cash register then I then tried to find our server but he was running around the dining room helping his new guests Finally I found a different server and asked for change She said she thinks she did but she took forever and a day to sift through her bills to find enough for me At this point I was completely irritated What kind of place has a customer running around the dining room looking for change nnSeriously never again If we ever visit this place again we will just get our food togo because this place seriously does not understand the definition of customer service They obviously do not know how to run an organized business