text: Tire Works customer service reached out to me after I reported my experience to the BBB After some discussion they offered me to take the care back in for them to have their head mechanic in the area look at it While they made no promises to fix my issue without compensation she offered to work with me as best as possiblennSo I took the car back in to meet the head mechanic He got in the car and about minutes into our drive the car shut off while driving He did some investigation and said he narrowed the problem down We headed back to the garage where I dropped it off A day later he called to say he believes he found the issue and fixed itat no cost to mennI picked up the car and about a day a half later the car stalledthis time with various warning lights going off sporadically I took it back in and they once again have worked on it for me After about days they tell me that it appears the new issue is that the part they used to fix my problem was not a GM part and it was causing issues with the computer system They have replaced the part with a manufacturer part and things appear to be running smoothly nnIve increased my reading for their willingness to work with us make things right