text: Good Idea Poorly Executednnby bbqBOBn I have been going to Lucilles since it opened years ago and it seems to be going further and further downhill year after year At the beginning the food was always outstanding and the service was great There would always be multiple servers coming around and helping us out Nowadays we go in wondering if we will leave happy or disappointed it is usually the latter The service is usually pretty good but lately they seem to be too busy and unhappynThe only good experience we have had in the past few visits was a manager named Dan He was amazing Always fixing any problems and there is always at least one and helping us leave somewhat happy Other managers just walk right past us or seem to be putoff by having to talk to customers It is unrealnMy wife and I have decided to never eat there again after this last experience Everything from when we walked in the door until when we left was horrible The hostess seemed stressed out and confused the server was too busy and the food that took forever was cold and tough The only time we actually saw a manager there were three standing in the doorway to the kitchen laughing and yelling about something on one of their cell phones It was ridiculous Immature and unprofessionalnNext time we are craving BBQ we will be at Famous Daves