text: Zero stars if I could Long story short Hertz confirmed my reservation months ago but had no cars available upon arrival Instead arranging another car through their partner or refund the only offered solution from the manager was that they will check in a few hours Keep in mind I am on a two night vacation and my one nights plans has been ruined They take no responsibility for payment because I have paid through Cheaptickets so apparently the partnership really means nothing Cannot even guarantee a car later but tells us they will call us back in the morning No one callsnI call back all morning for several hours the next day and no one answers the phone or responds to voicemails nnI am currently waiting at the Hertz after taking a taxi here I have been waiting for an hour and still waiting in line nnThanks Hertz for ruining my family vacation We leave tomorrow I do not expect anything but hope others will avoid such ridiculously horrible service and NEVER use Hertz again