text: The ice cream is excellent but a little pricey The service is less than stellar Our daughter bought a cone and discovered a hair in it When we returned to the counter and informed the employee that sold us the cone she actually said We have been getting that a lot lately GreatnnAlso if you order anything to be picked up later like a birthday cake or cupcakes make sure you call before you go to pick it up as they seem to be less than organized with their ordersnnI gave them a star rating based on the excellent flavors it should have been at least a with some attention to customer service