text: Went to the ATT store located inside the Galleria Mall different employees told us different things about purchasing a new cell phone We are already customers and they still wanted to charge us extra for plans we did not need Then when we called ATT Customer Service we got a great deal and when we told the employees in the store what ATT told us on the phone they were going to honor the new deal but after showing us that they had the phone in stock they then said it was store policy that they would need to ship us the phone We felt they were trying to punish us for getting a better deal because we would have saved over Very underhanded way to treat customers Also BEWARE of Authorized Dealers They are not actual ATT stores and they will not tell you about good deals because they will lose money if they do I would avoid this store Terrible attitude toward customers and they did not care about us at all