text: I would recommend many other gyms over this onennAside from a few passionate and really great spin instructors the classes are average at best There are two good trainers that I have worked with who are extremely knowledgable Otherwise it sounds like a majority of the trainers are not certified and are just fit peoplennThe front desk staff is a joke I hate to be so abrasive but I am pretty sure the requirements to work the front desk are having a pulse and the ability to swipe a key fob Aside from a majority of them having terrible personalities they totally lack basic manners and customer service skills I could include a long list but my most recent experience was that I called a handful of times to cancel my membership Each time I was aksed to leave my contact information Following no returned calls I explained to the front desk girl my frustration and her response was well you will just have to keep calling It is not like they can drop what they are doing and talk to you about your membership Really Because when I wanted to join a year ago I received phone calls in one week Yep that is times per day they had enough time to drop everything and call me when they wanted my businessnnThe gym is generally clean There are always a decent number of cardio machines that are flagged as down for maintenance nnBest time of day to go is the morning People mind their own business and get a solid workout in Later in the day you have a crowd made up of a majority of people showing way too much skin looking to take someone home or blowing kissing in the mirror to themselves as they do bicep curls