text: I went to this place a year ago because my regular optometrist in Scottsdale moved overseas Terrible I even scheduled my appointment online days prior and STILL had to wait minutes The so called optometrist briefly looked at my chart and asked what is the reason for your appointment today did your scrip expire I said it is called an ANNUAL examnnTHEN she insisted that i needed bifocals and I explained to her that my eyes were simply exhausted from studying units and late nights She totally did not listen to me and said well then we will just give you regular glasses and then you will have to buy your own bifocalsnnshe did NOT check the general health of my eyes NOR did she ask for the reason behind why they were obviously IRRITATEDnnI advised her that only brand of contacts works for me cooper vision torics and she gave me a prescription for a completely different brand The brand irritated my eyes and one month later she would NOT change the prescription months later the brand was recalled and they did not issue replacements or change the prescription I basically had year of crappy contacts because I was laid off and had to stick it out The for deal is a bait and switch and they try to sell you on the membership upgrade garbage i wrote to their customer service and they had NO response Also they would not give you a physical prescription to get the contacts elsewhere until you bought at least ONE box in housennCHOP SHOPnnI am grateful to them because this year instead of taking my chances on another crappy eyeglass place I went and got lasik surgerynnThanks you hack