text: This review is solely on the sales department nnSo it has been about years since I last purchased a vehicle I have had Nissans Acuras and none ToyotaLexus that I want to give it a try So I stopped by Bell Lexus North Scottsdale right down the street from my house I thought since this dealership moved from Phoenix to Scottsdale their attitudes would be better and have higher quality of service oh was I totally wrong about thisnnTo begin the whole process I have been in communication with one of their customer service rep over the Internet about what I want in my car we kept writing emails back and forth to each other with the changes and exactly what I am looking for One day on my day off I stopped by the dealership for the first time There was not many people looking in their lot one of the sales rep came out and I told him I was looking for a gal which would remain nameless because it is not important in this casennThen this gal introduced me to the product specialist that serves as sales rep as well He went through everything with me trying to find me the color that I had previous talked to this gal about and then he told me I am sorry but the car you want is no longer available to you So I asked to see another similar vehicle and asked for a test drive He said he will drive the car off the lot and let me drive the rest of the way I thought he meant he will just drive the car out of the dealership and park it at the nearby street for me to take over No he drove the car for like minutes and about miles away from the dealership before letting me take control of the vehicle What type of test drive was that Is he afraid that I might wrack the car or he is not sure if I know how to handle a LexusnnBack to the dealership after the worst test drive ever we sat down to talk numbers He talked to his manager while I sat at his desk waiting for him He would not give me the final cost on how much I would need to pay instead he asked for to locate the car that I requested with the gal earlier from another dealership Seriously why the heck do you think I would give you to locate the car for me when you cannot even give me the final number on the car You cannot be serious That is not how you want people to buy car from you Instead I think they are driving people away from their dealership since people are very afraid to go shop therennI have purchased the vehicle I want from Earnhardt Scottsdale LexusnnSeriously people STAY AWAY FROM THIS DEALERSHIP