text: Well where do I begin with this place this is easily one of the worst establishments I have ever had the displeasure of getting an oil change from it was my first and last time I will ever be going there and I will tell you why so I had just purchased a new Honda civic and finally put seven thousand miles on it when it had alerted me that I needed an oil change I had been told that Terribles is the place that everyone usually goes to but I decided to take a chance on another local spotMeineke which I soon would regret it just so happened that I was taking a trip out to California the day that I got this oil change and at first everything seemed to be going fine until they proceeded to tell me that my car takes synthetic oil and I guess for some reason they did not have any in the shop and had to order some just for me which I did not mind too much because I was not in a hurry so after they had finished everything it all seemed to have went smoothly I finished paying them and hit the road to California on my way out I started to hear a faint clicking noise coming from my car but I had no idea what it was it seemed like every time I lowered the radio it stopped clicking I did not think much of it at first so a long hours later I make it to California where someone pulls up beside me and tells me that there is something scraping on the bottom of my car well it looks like I found my clicking noise I look under my car to find a metal plate hanging down which I assume had been scraping the floor ever since I had left Vegas this did not make me happy I had to remove this cover or whatever was left of it and once I had gotten back to the Meineke shop and told them what had happened they gave me one of the worst attitudes I have ever dealt with and if anyone should have been mad it was me so the owner reluctantly ordered the cover I needed and they had told me to keep the screws for the old one so that they could screw in the new one when it came so I did a week or had passed and I never received a call from this place about the order very unprofessional I proceeded to go there myself and the owner tells me that he could not find my number but they had the part so I did not really care as long as it gets put back on it took about minutes and they told me it was all done and that I was good to go but I had realized that they had never asked me for the old screws which was odd but I just assumed that they had used some new ones I assumed wrong it turns out another seven thousand miles later that not only did they not use screws to properly put the part back on but they used zip ties really now zip ties on my car I literally had the screws in my glove compartment which Terribles was kind enough to put back on for me and cut off the ridiculous zip ties off so for future references I recommend that nobody go here and if you do then please double check everything and always get a second opinion I am a regular Terribles customer now and I have never had a single problem they actually have my oil in the shop every time I am there that is how it should be