text: I had a very bad experience with my last or encounters with this place Called to board my animals and was given one price but when I picked up my animals the price was much higher A few times I made appointments I was asked if it was for a deceased pet that was still in their system even after repeatedly telling them the animal had passed away Sent one of my animals to get neutered and discussed with the Dr to remove dew claws while my dog was under This was not done although later I saw that the Dr noted it in the chart and I ended up having to put him under again to do the procedure Being a long time client years and pets I thought I should take the time to let the office manager of my problems She the Drs wife was rude offered no apologies and even told me that I should take the blame for not double triple checking to make sure I got the right price and the right procedure done Are you kidding me She said she would never had any complaints to which I told her most people just change vets while I was sincerely trying to bring her attention to customer service issues FIRED Now go to South Shores Animal Hosp and am VERY happy with their customer service nnPS I also felt as if I were buying a used car every time I would see Dr Goldman because he would try to sell me every product that he had on the shelf as if that was his primary source of income Made a vow to spread my horrible experience with this clinic