text: I went to Nordstrom about three weeks ago looking for a new pair of sunglasses to replace a pair I purchased a year ago in Seattle Unfortunately the original pair of Marc Jacobs glasses that I purchased had a slight gap in the frame so they would catch my hair when I would take them on and off Courtney S in the eye ware department was AMAZING We picked out glasses I did a little birthday shopping for friends and as I was checking out I showed the glasses from Seattle to her Seeing the defect she insisted that Nordstrom replace the glasses and spent time researching my yearold purchase and let me pick out a second pair of glasses to replace the old ones Highfive to Nordstrom for hiring such an awesome Accessories representative I have been back to buy since then and have no shame spending a lot at the store