text: I have been going to this office for a few years now and I just had the worst experience there ever yesterday I saw Susan Scott FNPC and she is horrible First off she did not apologize for the hour wait I had which I expected No bedside manner Her personality is cold and she did not smile once I left there feeling like I was wrong for asking questions At least the hematologist was nice The front office has changed as well like I read in other reviews and not for the better I am looking for another doctors office and if I do not find one I will never see this woman again that is for sure