text: Took a day adventure trip with our two children and ended up near South Blvd I had driven by this restaurant many times and thought it would be nice to try This was on a Monday so when we arrived about pm it was not very crowded The duecor is a little over the top but most steakhouses tend to be that way The menu had lots of options but seemed pricey We decided to stay and give it a trynnOut of our group we ordered steaks I ordered a large prime rib to split with my wife and my yearold daughter got the kids sirloin I would guess It was a oz steak An hour passed and I had gotten my salad and we had gotten some bread and that was about it Finally after another minutes we got our meals My daughters steak was raw and the prime rib was an end cut and was dry and well done through about half of the cut and then a light pink in the very middle only and overall very dry Not the way a prime rib should be cookednnI proceeded to tell the waitress about the steaks and she offered to bring us more I told her we could not wait another hour for our steaks and she said she would get them out as soon as possible At this point the managerowner came over and told me he thought the prime rib looked fine and he would throw the small sirloin back on the grill He also stated that the delay was because they cook the meat to order First of all you do not cook a prime rib to order They should already be close to the correct temperature and then finished off as the orders come in It was obvious that the piece was cut off an uncooked prime rib that was in the fridge and then put in the oven to cook it quickly and then put on the grill to finish it It was cooked and well done on all sides so there was no cut from the rest of the rib My daughters steak was only oz so how long does that take to cook I do not see that it would take an hour for what we ordered so he tried to tell us something that was not truennThe point is that he wanted to argue with me that the prime rib was fine when it was burnt and crusty on the outside and dry on the inside He lost that argument as we decided to leave until he handed me a check for a salad drinks and the side my wife had ordered to go with the prime rib Another minutes passed until clearer heads prevailed and the lady at the front told us to not worry about itnnI will never come back when he tried to give us a line about the delays and the quality of the food You should not offer something you are not prepared to present with your best quality Cutting the end of a prime rib and trying to make it a prime rib in an hour does not work and just frustrates your customers Do not lie and just tell the truth We would have stayed and tried to enjoy our meal if you just had not want to come over and argue with us about our mealnnPoor customer service overpriced food for the quality and long waits just are not worth it I would avoid this restaurant