text: This single star rating is all because of the one employee with which I interacted Everyone else was fine As a matter of fact someone actually tried to remedy the situation the first employee messed up However I was still very upset from the first interaction and was having none of it nnIll spare everyone the full story but there was a darkhaired largerbuild Hispanic guy that helped me the first time It is not an exaggeration to say that if this guy had any less customer service skills he would be a rock Still he is a mechanic I thought so I let him order me the part and I came back two days later at the time he set for me I rearranged mine and my friends whole schedule that day for this repair Well guess what that dude was not there and no one in the store knew anything about my part being ordered or my appointment The guy that was there at the time did his best to remedy the situation but nothing could be done that day I appreciate his efforts but my day was already ruined I am sorry that the first guys competence brings down the rest of the team but that is how it goes I will not be going to this store while that first guy still works there and I have no choice but to assume that he is merely an indication of how this place is managed