text: Purchased a Groupon for two person two hour cleaning servicenI was a bit concerned as I did not receive any of the scheduling texts as mentioned when I scheduled online nice plus The day of the cleaning their office called to advise that they anticipated not completing everything so to prioritize what I wanted done They then promised to call with what had not been completed yet did notnAs I was out of town my friend popped over later that day and called me concerned it appeared that not much had been cleanednnI called the office and left a message the following morning which was returned later in the day This time I was speaking to the normal scheduleroffice manager She called the crew to sort out the confusion and explained how she is been out of the office the previous few daysnShe immediately scheduled a different crew to make sure the work was done properly She followed up with me every step of the way from our phone call to my satisfactionnnWhile it was a bit rough out of the gate they took the time to really make it right for me