text: My friends and I used to love TI when it was owned and managed by the MGM group They had really comfortable firm beds clean quiet rooms and the best rates during any season They were pretty much the best bang for the buck on the stripnnSince the change of hands TI has really transformed into something else My man and I decided on a last minute booked the hotel on Monday and arrived that very Friday trip out to Vegas before both our schedules got too hectic As a result we had to book a hotel with rates that were not completely ridiculous at that pointnnUpon our arrival there were some complications with the room we had booked king bed nonsmoking they did not have one for us So they decided to give us an upgrade for a room with two queen beds even though we only needed one bed with a view of the strip However the lady at the front desk did tell us that if we were not fully happy with our room that night we could switch to a king bednonsmoking what we had originally booked the next day The reason for this was that they were overbooked so a king bednonsmoking would only be made available during checkin time the following daynnWe were hoping to be satisfied with the room they gave us so that we would not have to go through the trouble of switching rooms the next day Unfortunately the room we got for the first night was a disappointmentnn It was a handicapped smoking room so even though it was slightly more spacious in some areas such as bathroom square footage there was a lot of compromise as well There was only one sink and the vanity space was only about a foot on each side of the sink as compared to the typical vanity that would span from wall to wallnn They only provided towels TOTAL in the bathroomnn There was no tub nor was there a stall for the shower Since the room was designed for the handicapped the floor was continuous into the shower so it was easy for water to get all over the place nn The TV in the room had issues we were not able to change the channelsvolume or turn it off so we ended up having to call maintenance to turn it off for us because it was already on when we got to the roomnn The clock was not working at all and we ended up using our cell phones to set our alarmsnnand last but definitely NOT leastnnI discovered that I had bed bug bites the next day AHH I only had a couple bites show up the next day so I did not really think much of it But then both of us developed more the following day and they lasted about a week We both have experienced bed bug bites from a previous trip to Jamaica so we are familiar with identifying themnnWe ended up switching rooms the next day but since I already got the bites by then we were sure that there were bed bugs in the handicapped room Our new room was slightly better in terms of amenities but the bed had two sunken areas on each side even obvious with the comforter on it the sign of a very old mattress And because more bed bug bites appeared later I believe I counted bites we are not certain whether they were a delayed response from the handicapped room or if the new room was infested by bed bugs as wellnnWith all these issues with our stay ESPECIALLY THE BED BUGS we do not plan on staying at TI again in the future We have been loyal to TI for a long time from our great past experiences but that has come to an end I have never had bed bug problems at any other Vegas hotel before this trip and have been thoroughly dissatisfied with this stay So sad We wish we could still love you TI