text: My experience started out bad but then turned out to be great Let me start by saying that I received a gel mani and regular pedicure and they turned out great They have LOTS of gel colors to choose from and I found exactly what I was looking for Now for the bad I made an appointment for me and my friend for pm and the receptionist asked if we could do later in the day because they were busy I said we could do pm at the latest but the receptionist said nevermind she would be able to get us in at pm We got seated for our pedicures around pm which I was actually impressed with because they were very busy However nobody came over to start working on my toes until pm Nobody started working on my friend until pm I asked the manager if it was normal for an appointment to start minutes late and he explained that they were just really busy About minutes later two women came over and started giving us our manicures while our pedicures were finishing up which I greatly appreciated The lady doing my toes Denise started talking to me and said what is the big deal about your appointment starting late You are getting your toes done now so oh well right I was furious to say the least I just blew it off and ignored her because the woman doing my nails Ming was AWESOME Very friendly and personable Ultimately after paying our bill the manager met us outside and gave my friend and I a free lotion because of the wait I understand that things happen and mistakes are made and I applaud the manager for doing everything he could to make it right Because of this I will be going back