text: I do not even want to give one starnI went there weeks ago to resize my ring which is my husband get for our st anniversarynI gave my wedding band to her to size it n I want to resize exactly same size with my wedding band Cuz i was confused my size Then she size my wedding band She said it is and I sign the paper nN they did not call me until today But We stopped by there today cuz we went to fashion show mall to get the gift for our friends It was already there But nobody call me nAnyways I was happy to get my ring back When i try it it was still big on my finger n even bigger than my wedding band So I asked her to size my wedding band again They said it is and N they said if i want make smaller i need to pay another So it is going to be total nI talked to sales woman whose name is MONICA I said I want exactly same size with my wedding band n she size front of me n told me it is Why I need to pay for her mistake Than she talked to me with very very rude face It is not her fault I sign on this paper with so That is my fault OMG I said i told I want exactly same size with my wedding band N she did not size my wedding band well I signed on the paper cuz She sized front of me n I trust her I thought she is professional she just blame on me n keep talking document showing cuz she wrote the wrong size What kind of saleswoman isnShe does not even say sorry n keep showing stupid face to us n just walk away HahanIt does not matter I pay or At least she should not show us that bad attitude I am not your friend or family ladynI will contact with kay service center tomorrow for sure Talk about this terrible n horrible MONICAs service todaynI really hope she can read this