text: There was a time when Urgent Care Extra was fantastic an answer to a mothers prayers Now it is a nightmare nReason their billing department made several errors and overcharged me which I naively paid only to argue it later and get a credit to my accountn they were concerned over the pain in my wrist while I was waiting to be seen and offered me an ice pack They charged me for itn their facilities have gone downhill in the sanitation department Used tissues litter the tables scattered grocery store sale papers and wrappers abound The trash next to their bending machine Gross was overflowing nLastly I asked about the Free WiFi that they used to offer did not want the yr old touching anything so I wanted to play a video for her but they informed me they do not offer it anymore nDisgruntled disgusted and will NEVER be back