text: After making this post the GM of the LongHorn Steakhouse restaurant as well as a district manger from Darden both contacted methey both said they were aware of and were working on the problemas I spoke to them I could tell they were both sincerely upset about my problems at this locationAt this point I believe their is a true concern to improve the service and that the location is going through growing pains only ish months oldI believe they deserve another chance and will give the location a try in several weeksnnThe General Manager Claudia struck me as a straight shooter said today was the first time she was made aware of my issue that is truly committed to making her restaurant a first classservice first establishmentand for that she and the restaurant deserve a second chancennnnnFirst ReviewnnThe wait staff was condescending and just plain RUDEon a party of we had waitresses and not one order came correct on Sunday only or tables in the whole house filled and they could not get rightwhat happens when they get rushednThe worst part of the service was they made us feel like the problems with the food was our fault and when they replaced the items which in a couple of cases were still wrong they almost threw them at you with no apologynBY FAR THE WORST RESTAURANT I HAVE BEEN IN IN MY LIFEnnAlso talked to the Manager on duty the next day cooled off about service by then to let them know what happenedHe was very nice and said he would have the General Manager contact me about the problems I have not heard a wordalmost weeks now nnWith service like this at the prices they charge I would expect this location to be an empty building soon nnRestaurants like this one give the Darden Brand a very bad reputation and the Corporate headquarters need to get these rouges under control to save their Brand