text: I really hate to write a negative review but this experience really stood out to me Looking on Yelp I realize we were not the only ones with a poor customer service experience My friend and I went into Fresh Mama yesterday morning excited about the place We live so close and figured this could be a place we would come regularly since it fits our eating habits We were quickly let down the moment we approached the cashier We had to greet her first We kindly asked for a recommendation on the wraps and she listed all of them in an annoyed manner So that was counterproductive Lol My friend and I both ordered a wrap Mine came out first It took my friend over minutes to get hers because they forgot to place her wrap in the order If she would not have asked about her wrap they probably would not have ever placed her order since no one ever came around to ask how we were doing The food is pretty good The raw vegan desserts the baja blast wrap helped make the experience better but we probably will not come back again because of how bad the service was It is such a shame how uncomfortable it made the whole dining vibe This place definitely needs some friendly warm efficient people to match the quality of the food