text: I was a member for over years at this location It was very convenient to where I used to live I had to cancel due to there not being an LA Fit nearby the new house This was relatively easy compared to what I had heard about cancelling from others You have to go in and speak with a manager between pm MF but can go to any LA Fit to do this Here is my take over the past years and take it for what it is worthnnWhen I signed up I felt like it was a decent value I go there for cardio I do not lift weights take classes use the pool or locker rooms I used to occasionally shoot hoops after a workout but good luck getting on a court to shoot around There are always pick up games going on and I understand it is a full court but hours a day every day At one point they held volleyball games on the bball court and offered basketball tournaments so if you were not part of that you were out of luck Lately it just seems over run by games especially since the acquisition of Pure Fitness nnShortly after I joined the gym put in new treadmill machines and I thought to myself good they keep their equipment updated What I did not realize was that I had incredible timing and it had probably been years since the LAST time they put in new equipment Those were the only machines that they updated until a renovation of the club summers ago when some other pieces were updated very few and not those that needed it most I used the eliptical machines and when I left I was still using the same machines that were there when I first joined Every single one of them has been out of order at one time or another and apparently the gym feels that it is most costeffective to continue to fix these machines rather than replace them At one point there were easily machines that did not work which created a problem during high demand time periods after work early mornings I was so frustrated I had half a mind to create signs that said this one does not work either and neither does this one followed by do not even bother with this one Several of those that ARE working make noise which is distracting to both me and those around me The actual computers are inconsistent so the resistance that I get on one machine does not match that of another at the same setting Lastly and this is not the fault of the club but no one wipes down their machine after they are done At least put a sign up encouraging members to do this My wife commented that at her previous LA Fitness everyone wiped down after they were done so ask other clubs what they are doing right That should pretty much cover machine maintenancennBeyond machines not working I had very few complaints until LA Fit acquired Pure Fitness about years ago Talk about not having a plan All of a sudden the parking lot as packed there were no machines available and the classes were packed wall to wall Sure it is great for membership but this was just another example of how little member satisfaction means to this club I am no better than anyone else but how about a little communication as to what is going on and what to expect I work in the hospitality industry and I can assure you that my companys guests are not left in the dark about anything that may inconvenience them They are proactively told before they commit to staying so they can decide the best course of action About a year ago I made the lifealtering decision to start coming before work since this increased my odds of getting on a machine If you are able go early in the morning and you will almost always find an open machine fingers crossed they are all working If you must go in the afternoon go in expecting to wait about minutes and it will alleviate the disappointment nnAs far as the staff goes I have to echo the sentiments of those whose reviews I have read It is very hitormiss They are not big on being friendly at least not consistently At times they have had some very good people working up front but over the past years they are clearly just in need of a body to answer phones and when I say phones apparently that means both the club phone or their personal phones There is a lot of playful conversation amongst the staff too More often than not they do not greet you and had recently begun placing the checkin scanner on the counter so members can scan their own card I had towel service and after playing the will they be done with the laundry yet game I decided to start bringing my own Every time I would ask for one I would constantly get they are in the dryer and should be done in minutes I was paying for it so they were in essence not upholding their end of the agreementnnIf you go to the gym for atmosphere and use a lot of their services read all reviews before signing up or choosing this location