text: I bought an amazing TaylorMade golf bag for someone as a Christmas present and figured I would get his name embroidered on it This embroidery was supposed to be the amazing finishing touch to the present but instead Embroid Me ruined itnnIf you know anything about golf you would know that the names on golf bags are always in CAPS For example JOHN SMITH not John Smith I brought the detachable pocket from the golf bag into Embroid Me and picked out a font and paid I was so thrilled to go in this afternoon to pick up the embroidered pocket and what does it say John Smith not JOHN SMITHnnIts a good thing I know a few things about golf so I was not completely fooled by what Kevin at Embroid Me had to say I was advised that only company names are in all capsindividual golfer names are usually in regular print as to not scream out the name Completely incorrect Check the guys on tourtheir names are all in CAPSnnKevin who seems like the manager suggested that I bring him another pocket so he could embroider it for me right away Great solution if the pocket did not require me buying another golf bag for I am still trying to see if I can purchase another pocket from TaylorMade individually If not I will have to gift the golf bag as is nnLong story shortif they are in the embroidery business and advertise themselves as being able to customize golf bags then do it correctly Do not try to brush customers off with BS explanations about why their embroidery came out incorrectlynnThis place does not give you any sort of receipt or carbon copy to show your order Kevin also admitted that he assumed regular letters when taking my order not all caps although he should have known Make sure you specify every little detail because apparently they know nothing and will just assume instead of asking the customernnSo much for a finishing touch This was the first also last time I will be going to this place