text: Firstly I really seldom write a review and I am more that kind of person that tries to find the best in everybody nnI booked my appointment through the phone which was fine Once I arrived I had to wait for min The guys on the reception were talking bad about customers While waiting I overheard a phone conversation between the receptionist and a new first time customer The receptionist said they would have no appointments for first timers left today He repeated the same sentence several times and just hang up angrily The whole front staff was arrogant and did not make me feel at easennThe massage itself was nothing special My therapist had rough and unpleasant hands and it did not feel as if he knew what he was doing It was more a rubbing Before the massage I was asked several times which areas I want the therapist to concentrate on feet neck and upper back All areas were rubbed for a while except the areas I was asking for nnI get massages done quite reguraly but this was just disappointing