text: Fairytale Brownies were amazingly professional and went above and beyond to try and make good for me as an unhappy customer Their service is unparalleled that is certainnnI received a replacement batch of what I had ordered This time there was more carmel in the carmel brownies more chocolate chips in the chocolate chips etc but I confess as much as much as I wanted to love them it really was not IT for me I still think they need to be more moist but the company is clearly top notch and I am sure they will hammer it all out I really cannot express enough how impressed I was with the customer servicennThis matter was handled back in and I just never got around to making the update so I hope their product has improved to match the quality of their staff and the rest of their business