text: I always have customer service problems with Fedex How the heck did they get to be so big with the crappy way they treat customers I use the Internet a lot for purchases and about of the time they screwedup and then their customer service has major difficulty fixing the problems I have asked for shipments to be held at the closet shipping location to my office and they ship to my home Another time I asked for the same thing and they held it at the regional depot instead of where I asked that it be sent I can go on and on about the screwups I have experienced with Fedex nnBut this time they really pissed me off I get a harassing phone calls from a collection agency that says they have been contracted by Fedex to collect an overdue bill from me in the amount of I have asked them for details and all I get is harassment So I asked Fedex for help and customer service told me to contact Fedex Revenue Services which I did I told them that I am getting harassing phone calls from XYZ collection agency and the person who keeps calling is named Chris I also tell them that the alleged amount owed is and the account is supposedly in my name So I ask that they investigate and tell me if I indeed have an overdue account in my name for this amount I know I do not have such an account Fedex then tells me that they cannot help me because I have not provided enough information WTF How much more information can I provide Do they want my height and weight Maybe my blood type Maybe I have to provide the names and birth dates of my children toonnThis is why I say that Fedex really blows