text: OK so I have been yelping my eats for almost a year now and have stayed away from posting myself but after BLT I simply had to startnnI was on the strip yesterday and needed to grab lunch with a couple colleagues and we had heard that there was a new burger bar at The Mirage and figured we would try All of us prefer food to just about anything else so it was a leap of faith to go to a new place without yelping first please hold theserves you right commentsnnBLT is a new boutique burger and shake restaurant at The Mirage with an acclaimed chef Laurent Tourondel nnWe were seated pretty quickly but given a table toward the back of the restaurant by the kitchen so did not really get a great feel for the duecor but then again we came for the food hungry guys mid day for burgers and shakes what could go wrongnnThe waitress was attentive and helpful but based on some small talk she is a bit disappointed in the crowd and mentioned the slow economy and hoped it would pick up After ordering drinks and burgers and some fried pickles we were all excited for the food The shakes and soda took about minutes but came and the shakes were decent The Twinkie Boy was tasty but tasted like a vanilla shake with a touch of Twinkie wish I had gone with the PBJ shake that went bythat looked yummynnThe pickles came and wow They were tasty juicy crispy and all around great when dipped in the spicy ranch dip For would have expected more than pickles slices about a half pickle total but they were awesome which really helped my rating nnOn to the main courseour burgers and sides come and we are psyched We made sure to get different sides so we could experience them all nOnion Rings greasy by any standard and way too much batternWaffle Fries good but coldmust have been waiting for the burgersnSkinny Fries hot cooked perfectly though a bit saltynnNow the reason we camethe meatnBurger The Kobe w Swiss and grilled onions Not mine but the headline from Raf was pretty good but just a burgernnBurger The Classic w Cheddar Bacon and their BLT sauce Againburger was fine but the exact words Paul uttered wereWould prefer a doubledouble from InnOutnnBurger This was mine and the real reason for the postrantnnI ordered the Classic with Grilled Onions Lettuce Tomato and their Vermont Cheddar Now my burger had been ordered Medium so when it showed up with an MW toothpick in it I began to get skeptical It is a burger and since I do not think I have ever sent back a burger I figure I will try it One bite tells me that this thing is Well DoneGray all the waythe only redpink I could find would be my ketchupso I showed the waitress and with her eyes she told me that it happens all the time and this place really sucks to work at She took it back while my friends began their burgers and I snacked on the cold salty greasy fries nnShe told me that they chef looked and said it was Medium but would make me anotherwas she kidding Not only did it have the wrong toothpick in it and no pink but this is customer service for a brand new place charging almost for burger WhatevernnSo everyone finished their burgers and mine shows upboy did the chef show me How about some guesses for what toothpick held the bun together this timennObviously it was not the Medium one I would have liked it was MR for their Medium Rare I pointed it out as she served it and she shrugged So as I get ready to take a bite I notice that it does have the grilled onions but also has raw red onionsreally if you order your onions grilled should you have to tell them to leave off the raw onesnWell I can tell you that the toothpick with MR was wrongShould have said R for Raw not for Rare No exaggeration here it was still cold in the middle nnAt this point I clearly was done with this joint and had the manager come over When she saw the burger she actually agreed that it was undercooked for Rare and not even close to Medium and took it off the bill graciously they have been open for a month but she has already mastered theI am sorry let me take this off the bill for you Again this is the first time in years of eating out at least times a week that I refused to pay for something nnChances are nA This place has way too many issues to get it fixed quick enoughnB The waitress is probably already looking for a new jobnC The Mananger seemed beaten in less than a month of being open nD The chef should thank the folks that acclaimed him in NYC and go back to the concepts that he must have found success in since this one will likely not cut itnE In a city with as many food choices as freaks I cannot imagine anyone eating at this place more than once