text: We bought four trees from Star Instantly all became sick We called and for a tree doctor would come out and look at them Um no We went in and we were told that the first person we bought the trees from was wrong and we had not used the right kind of mulch Great There is wasted We got the right stuff and one tree instantly dried up and died but the three came back This trees carcass was just returned to them Now even though we were told to just bring it back with our receipt we had damage done to our home and the receipt was destroyed I had my bank statement in hand and had already spoken to the manager I was told Well this has to go through corporate so we may know in a few daysI had already called about this days ago I argued and argued and finally got a store credit he said he could not find my purchase but come to find out he was trying to refund me too much for too big a tree but he said he may lose his job over it I am not sure how doing the right thing makes you lose your job That says a lot if a company is going to fire a manager for standing behind their warrantynnIn the meantime the three surviving trees started to die We looked it up and spoke to another nursery who stated that Star had told us a totally wrong watering schedule along with the wrong sort of fertilizer a SECOND time and to try changing our watering around Voila nnInconsistent information and us having to constantly nag and follow up to place orders for more treesin the words of Sweet Brown are not nobody got time for dat