text: Frost is a fun spot to have close by Located in the San Tan Village Mall it is a quick jaunt from our house in Gilbert nnThe shop is bright and clean and the gelato has been delicious every time The staff are obviously trained to be outgoing and friendly which shows nnI love that they have some great nosugar added options like Banana and Peanut Butter which makes for a guiltfree treat for my one year old I do wish that they offered a childrens size option as my son never finishes even the smallest size and I hate to waste it nnThey are almost always busy with a bit of a line and their flavors change regularly Herein lies one problem their line runs in front of the display case for all of the gelatos and the employees are stationed to help you as soon as you reach the beginning of the case There is no way to see all of the flavors prior to an employee asking you what you would like so its sometimes a bit stressful as a customer because you feel like you are behind the curve when you reach the counter nnWe had a notsogreat encounter on a busy night with one male employee who seemed very annoyed with us that we were not ready to order when he asked us and kept asking us if we wanted anything else while we were still deciding nnI think that this could be corrected by adjusting how the line is set up andor by providing current lists of the flavor options either posted in an easily visible place at the start of the line or printed copies of the current flavors that guests can review while waiting in line they do offer a list of flavors however it is a generic list that includes seasonal flavors that are not always available so this is frustrating because it is easy to pick out a flavor only to find out that it is not available once you reach the front of the line nnOutside of those snags it is really a great place and we enjoy going there regularly