text: Ok I usually do not like to trash a hotel but if you had the stay we did you would understand my frustrationn First of all we had a Complimentary breakfast which was great but we made the mistake of ordering coffee it was for a cup of coffee Usually that would not bother me but the coffee was DISGUSTINGcoldstale etc and none of us drank more than a few sips When we spoke to the manager about it he basically said I DO NOT CARE WE HAVE TO MAKE MONEY I was in shock at the lack of compassion sarcasm and rudeness Considering we are staying at a hotel that is worse than Circus Circus you would think they would be more accommodating so they can keep the few guests they have nnThen while my friend is taking a shower the ceiling starts leaking and not just water but some brown stuff We called downstairs and they had someone up immediately who told us that there were two guests upstairs taking a shower together You could imagine our disgust We called downstairs bc we wanted another room they told us NO WE ARE BOOKED but the funny thing is there were rooms on our floor that were empty our entire stay The maintenance man fixed the leak but not before I saw MOLD Normally I would have ran out the room and never turned back but my friends reminded me that if they were not going to give us our back for our disgusting coffee did I think they would give us money back for our stay nnThe pool was nice but I would compare it to an apartment pool Cabanas were first come first serve on Friday which was nicennOur room key hardly ever worked which caused us to have to go downstairs multiple timesnnThere is no ice machine so again you have to go down to the bar to get icennDrinks were pretty expensive Do not get me wrong I know its Las Vegas but usually the lower starred hotels offer cheaper drinks andor food I felt like we were charged a Venetian price but staying at Motel nnBottom line is this hotel in my opinion is a or star and the service is exactly that but the price was the same as some of the hotels on the strip but we would have gotten a better location and better servicennnI will NEVER EVER stay there again and I will continue to discourage anybody else from staying there