text: Wish I could give this no stars This guy was contracted through the music store He did not fix the bent key which was pretty obvious especially since we tied the tag around that specific key that we mainly took it in for When we dropped it off we were told it would be back in about a week and he would contact us before working on it A week later I called the store since I had not heard from him and they called him and returned my call informing me he had been on vacation Then he called me to discuss the repairs needed he had not even started and I told him about the key and he said he would fix it along with a couple pads and corks When we picked it up it was not fixed I could not leave it that day as my son needed it for school We took it back during spring break and we were told it would be back by weeks endnot so I called more than a week after it had been dropped off and when the store called him he had put it with all of his store repairs instead of sending it back to the store I was using He said he would drop it off at pmmy husband had to wait until pm for him to finally get there This is my first and last experience with this place What a joke