text: I hate companies that rip off seniors especially when I am one of them Elite was on my hoas list of approved vendors so when my ac stopped working I called them They came more than an hour early while I was still in the shower The guy replaced two relay switches at each He told me I needed a new condenser because mine was almost yrs old and needed replacement He suggested the new version for because freeon would no longer be available for my ac unit The ac worked for hours and went out again When he returned he almost convinced me to purchase the new system but then I called my son in another state who is familiar with ac systems They spoke the serviceman cleaned out a hose charged me another for the return visit and my ac has been working ever since with no problem Had he not spoken with my son I know I would have been duped out of several thousand dollars BTW this company is no longer on our list of preferred vendors