text: I have been with Verizon for over years and I almost always get great customer service but NEVER from this location I go out of my way to avoid this store if I can nBest Buy had a deal on the phone I wanted but they were having trouble transfering my phone number when they were redoing my contract I went across the street to Verizon and they told me there was nothing they could dono suggestionsnothing Their only suggestion was that I purchase the phone through them which was more and she said they could not match their price I asked her if I went to Tmobile signed a new contract with them if I could keep my same number She said I believe so My responseMerry Christmas and I walked out I went back to Best Buy and they were able to get Verizon on the phone and get it all worked out but seriously ZERO customer service at this place