text: The star is because I like flamingos yep that is pretty much it I would like to say that this is the poorest run resort in Las Vegas Upon check in they did not have a room available in the class that I had reserved Being that I clearly had a reservation I inquired about why I was not receiving what I reserved and paid for I was informed that the reservation does not promise a room WHAT Well after minutes of addressing that ridiculous statement with a manager I was told that I would have to stay in the small room for night then would be given the room I reserved for the other nights Apparently a reservation does not ensure a clean room either there were clumps of hair in the shower and food on the floor The final straw if that was not enough is parking The lot was full and they said valet was full even for hotel guests Um what So what are hotel guests supposed to do Park at a different hotel Yes that is the statement I just received from the manager along with a statement that the hotel does not ensure parking for it is guests Between fighting to get what you paid for and having to drive and walk all over the casinos so that you can pay them for a dirty room I would stay pretty much anywhere else and from now on that is exactly what I am going to