text: I did not have a good experience with this showroom from the very beginning It started off when the associates at the showroom tried to get my appointment to appear under my existing account on RTR online The number of times they incorrectly recorded my email address was ridiculous It took multiple phone calls to straighten out and after a couple days it was finally listed This process should take no more than five minutesnnApproximately a week before the appointment I received an email from a stylist asking about my preferred styles colors size etc I appreciated the contact and was looking forward to seeing the dresses she thought would fit me To my surprise two days later I received the same email from a different stylist I did not quite understand why I got the extra email I have a feeling it is related to the numerous attempts to get my appointment into my RTR account and it did not bother me too much but it just added to the bad taste I already had with the lack of systemnnThen two days before the appointment day my friends and I all received emails saying our reservation was canceled when we never canceled The three of us all had to call AGAIN and reschedulennThe most disappointing aspect about my experience however was the extremely limited selection of dresses in the Vegas store When I responded to BOTH of the stylists emails with my preferences I assumed I would be given options that reflected what I had written I even gave a brandstyle name of a dress from the RTR site that represented exactly what I was looking fornnNONE of the options were remotely close to what I wanted I truly do not understand the point of stylists reaching out when absolutely nothing is done with the feedback I responded a week in advance of my appointment giving them plenty of time to review my emails I had filled out a style assessment weeks in advance as well A professional and honest approach would have been to contact me and recommend browsing RTR online instead because the showroom did not carry anything that was close to what I wantednnRTR should use the term stylist loosely and should not advertise them as people who will help customers in personal styling sessions What a farcennI ended up settling with a dress that did not match my taste as did my two friends It was something I would have never chosen in a thousand years but I had no other choice since my event was the same nightnnI would never recommend visiting the Vegas showroomnnIf everything above was not already enough I discovered today my credit card along with my home address information has been saved to my RTR account online from when I made the transaction in the showroom I NEVER authorized this and find it absolutely irresponsible and inconsiderate to the customer