text: I am giving one star because the TAKE OUT SERVICE sucks The last two times they have forgotten something in our order They tie knots in the bags when you pick it up and even when you verify the order with them verbally there is still something missing We have had problems in the past but I never posted a review but since it was two times in a row I think it is time they get their act together The first time I ordered a side salad and chips to go with our entrees but they were not in the bag when I got home Since it was just a salad and chips I opted not to go back and pick it up This last time we ordered lettuce wraps but when I got home the chicken filling was not in the bag I called to let them know I was coming back to get it The first girl I talked to asked me to double check to be sure I did not have it Then she put me on hold and another person came on the line and described what kind of package it would be in and asked me if I was sure it was not included REALLY We did not order that much food that the container would be sitting in front of me and I did not see it I told them we definitely did not have it and I wanted to come and get it When I got back to the restaurant they had it ready for me but just barely apologized and did not offer to refund my money for the inconvenience or even offer a coupon or discount on my next visit Since my family was at home waiting to eat and the food was getting cold I opted not to talk to the manager I just did not feel like dealing with it So unless you insist that the bags are not tied up when you go to pick up or make them untie everything to verify beware you may be missing something in your order when you get back home One other thingtheir interpretation of SPICY is actually MILD Every time I have ever ordered something that says spicy on the menu it has not been even remotely spicy I always have to add hot mustard or chili to it