text: Customer serviceby manager or underling at times can be a disappointing and ingrained experience I love hardware stores in general for the inspiration and fun brainstorming provided with staff for non traditional challenges Which I then buy the products suggested after brainstormingI am happy the employee knows that I know he is smart because he endevored for a solution so he is happy and menards corporation is happy because they made another sale I am also ok understanding nnThis scenario is great if managers department heads employees who are not managers nDid not talk about how they punished another employee for something frivolous and petty deed by assigning him with a undesirable task multiple times near other customersnEmployees whom you have never met before turn there back on you and when you quicken your step and say Excuse me could I ask a question for just being pointed the right direction not ten feet in front of you turn down an isle and out of sightnYes they did hear you but you are just another bothersome customernApproach with a smile inquiring about the pricing of a plant have the employee who is apart of the department hear the the exchange of inquiry feet away glancing at you while organizing a shelf not aproach making the non gardening recipient search for ten minutes for him He is foundAnd you ask you self this questionwhy did this person not come over She found him To surprise whch was to be the same guy feet awayI did not aproach him after she went to go find someone because he made no motion or inclination to talk and he stepped out of site as soon as she announced let me find someone And because before talking to the young lady I approached him first with an Excuse Me Of which he did not respond so I assumed maybe he was someone sent to to this department over inventory discrepanciesnExept standing there straitening items on the shelves like an office clerk would at a desk if there had not had any calls or clerical duties recieved to be done for awhilennI will not go into detail but I found out why this employee was still employedthis manager who he returned with or maybe even managers are fostering an environment very much not conductive to employee teamworkfavouritism privilege removing snubbing false appearances in helping others among employees are hallmarks of a work place many sincere and hardworking individuals leave to work somewhere else Leaving the creepy employees behindnYesit is not just the customerthe employees who work with these or under these duds do have to put up with the same stupid crap that the customers donmanagers overlooking sour laden behaviour because they do it them selfs Yes even the managers above the mangers and so onnThey give the well behaved underlings a hard time in subtle and stealthy ways because any employee who is at all showing that they value doing things the right way threatens their position Insecure people need to not have there inner sense of authority threatened thus are the because of a miserable work place Therefore do soul sucking things to keep this invisible balance nAnd the poor attitude gets directed at you the customer also Yes these not so great workers at menards do to you what they would do to thier coworkers becuase there are not really consequences and the social environment this menards location promotes and feeds keeps this type of thinking and way of being alive Thriving in the support brought be misscommunication and acknowledgment among select employees inadvertently or overtly that this is oknnI love menardsand the inspiration it brings I have grown up beings menards fannBut from what I know of the Menona Wisconsin Sadly the closest menards storenGive the few good employees who actually do a good job lots of praise because you the Awsome happy relaxed undemanding customer who made their day Which true costomer service oriented employees are motivated by genuine thank yous thus strives for them So keep this in mind When you leave the store locationthese few exceptional employees cannot until their shift is over and so are in crapster job becuase of what I have mentioned abovennI have witnessed or encountered at least two other top customer service or job responsibility inventory tracking failsbesides what is mentioned above nnSTAR Level ONE