text: My family and I love Cold Stone but this place is a bummer If you have a coupon they will not let you use it and they are rude about saying no too The woman that rang us up was very rude and smug the whole time However the young guy that made out ice cream was great There seemed to be confusion between the two about the coupon policy As the guy said yeah no problem with a smile on his face and the woman rolled with a stern no Definitely will not be back to this place