text: Your staff is horrendous to say the least I will be filing complaints to the BBB health department and whom ever will listen or watch the videos I have a Video of all of the following Your bartender completely ignoring our party of two as we are speaking directly too her and her making us repeat ourselves times and still did not answer our question I confronted her about her lack of attention and being disrespectful She stated it was busy and that other people needed her attention too we were not the only people there There were people total sitting at the bar including our party Even then she continued to have her conversation with the manager about Facebook instagram ect One of the employees at the establishment knew my friend who I had come to pick up from there She the employee left without paying her tab The bar tender proceeded to tell us that someone needed to pay it and it was not going to be coming out of her money I explained to the bartender that if she made an arrangement for her co worker to come back and pay that is not our responsibility After about ten min of conversation and the bartender speaking to us like we were animals I asked to speak to the manager The bartender refused to close out my friends tab until either her co worker came back or we paid for her drinks The manager never came the bartender continued to be excessively rude Slamming things around ect Finally after being stuck in your establishment against our will for min with the manager no where in sight the employee who left her tab open arrived On the way back from using the filthy restroom with a hole in the wall where there used to be a urinal and the sink that looked like a crew of diesel mechanics came through I saw the manager on my way back to the front of the restaurant I stopped and asked her if she was the manager She was in the process of asking the cook to make her food stating You know I am a good person ill pay you back Also at this point the employee who had left is now standing there and so is the bartender I asked to speak with her and ask her if this was normal practice for your bartender to say to a guest who has never been to the establishment before or even someone that knew the employee has to pay for an employees drink who walked out on there tab After I said that I had never visited the establishment before the bartender who is standing to the side says YES YOU HAVE and I again told her that I had not at which point she has thrown her arms in the air and storms away At that same time the cook who the manager was just bribing sticks his head out of a service window and says he also sounded intoxicated I have heard him being very disrespectful the entire time Now do not get me wrong I was not very pleased that we were forced to stay there while the bartender withheld my friends credit card but i was not disrespectful At that point I had informed the manager that I had been recording this circus act unfolding in front of me Her response was awesome As she sputtered making no sense something about the bartender and it being her friend she proceeded to tell me I did not have time for this or you right now I appreciate that so go back and watch your video And walked away I have tried to explain in the best of my ability what had transpired that night but the videos are unbelievable I will never again visit a Baileys I frequent Fox and Hound regularly with work functions and your bartenders there are less than favorable but bearable I would appreciate a rapid response to this issue preferably a phone call and I never want anyone to have to deal with such barbaric people as my friend and I have You might want to think about new staff Especially the manager stealing food from your company I believe her name was Lisa