text: After posting several negative reviews to sites like this one I finally was able to get some movement from this company Initially I was told that even though my bed frame broke due to improper installation by the company that I would have to buy and install a new one myself This did not seem right It did take several weeks of phone calls to finally get the issue resolved but I am not satisfied with the way things turned out They replaced the bed frame and the bed is much more comfortable now My faith in Tyndall has been restored by a good margin