text: ugh not impressednnI absolutely dislike when companies claim natural and safe ingredients yet have done no basic research on the ingredients they claim are natural and up the price on their goods for those who do not know enough to do their own research and do not know they are buying the same unsafe productsnnOKAY do not hate me because I know there are SERIOUS devotees to Lush Good for you Do not get me wrong I am willing to spend good money on good products when I have confirmed they are indeed good products so I am not a hater I am just a factualist if that word even existsnnTake for example their soaps and shampoos and lotions which contain several ingredients that are known to be harmful I will not go through those ingredients here as I do not have the space but I just want to mention it so you are informed of the natural products your paying a premium for that are not so natural or safe If you want to read more google search it it will open your eyesnnInteresting to note their website no longer contains a link to their ingredients nnOkay so now that I have explained why I give them low stars for advertising quality at a premium when in fact it is not I will comment on the rest of the store and services nnStars diminish for Staff personnel were very pushy to me and my sister the whole time she never left our side and kept pushing us to try this and that out and even applying samples to us we seriously turned around a few times to lose her but she kept coming back she also did not even know any answers to the questions we had about the ingredients so she deferred to her boss who told us that yes parabens and SLS was safe and so was FDA food colors in their soaps and shampoos umm yeah obviously any research on that will show you that clearly is not the casennalright now for the goodI do have to admit that they DID have some clean and very safe products a lot of them had simple and natural ingredients that if you do a query are not unsafe and used by a lot of pharmaceutical grade naturopathic companies THOSE I will buy and will gladly pay for they did have some freshly made cleansers they kept in a fridge that had some very raw and natural ingredients I think I would try those products for sure