text: my friend michele and i stayed in room from march st thru the th the elevator ride was horrible caution to the disabled the elevator was slanted we literally swung to the left or right ends of the elevator depending the side we got in the room lighting was very dim girls if you plan on getting ready and doing your make up be aware that you will look like a clown walking out of your room not knowing how you did your make up in the dark the bathroom light was not bright enough either nnnow the best for last the worst part of this room was the bed bugs michele and i got bit up arms legs feet horrible at first we thought we were allergic to something we took benedryl day it continued each night and got worse along the days so we return from our anxietyitchy trip and put in a complaint first we call guest services they tell us to contact security as they are the ones that process the claims security takes our report and says they will report it to their risk mgmt dept and would call us its been two weeks no word from them so today michele and i called again and the security guy transfers us to the risk management and they told us that an inspection was done and there are no bed bugs we asked for a report and when it was done and how many ppl stayed after us and he suggested we send a subpoena for it no proof no record we want to know how many ppl slept in those beds after us and who conducted the investigation we are sending a subpoena please do not stay at luxor