text: I am so sad to write a poor review for this company After seeing so many great reviews I was hoping for more from them I left my pets in their care for days They did some things right like making sure my young dog had enough exercise I got pics and updates the first half of my trip etc However there were mistakes that will ensure I do not rehire this company The second half of my trip I received no pics and only received one update after I asked for it I found a toy that I had specifically asked not to be left with the dogs When I returned home my place was flooding Even had a note from the petsitter saying she saw water the day beforewhy did I not get a call about this Most importantly though when I came home my poor dog had to be taken right to the vet She was covered in scabbed over bumpshives and was miserable from the itchiness Her skin twitched when you touched her broke my heart It was so bad the vet prescribed steroids I am so disappointed that this animal care company could not recognize my pets discomfort