text: Lousiest HM customer service i have ever experienced nPicked out some grey outfit i was looking for a tie that is close to grey I asked an employee by the name of Jaclyn where the ties were All she said was ties would be in the suit area all they have is maroon black She did not bother showing me exactly where they were as she was too busy lollygagging with another employee I went to the suit area it turns out they have a bunch of grey shaded ties hanging across from the black maroons So disappointed with the service at this H M By the way none of the employees ever smiled nor greeted their customersHorrible service