text: I took my dog to this PetSmart for a bath I was visting from out of town and had no experience with the groomers here but how can you screw up a simple bath nnWell when I picked up my dog she emerged from the back room with her front legs covered in blood nnThe groomers told me Oh she must have caught her dew claws while pawing at the crate door We walked her over to the instore vet to get cleaned up and checked out The vets assistant also determined that she must have caught her dew claws on the crate door nnMy dog does have separation anxiety and that is why I asked the groomers to call me as soon as she was done with her bath I was there within five minutes of receiving the call She is been to other groomers and I sometimes crate her at home She does not like it but she is never bloodied herself nnAfter I got my dog home she became lethargic and would not move When she finally did get up she made a loud yelp I checked her out and she yelped more as I moved one of her legs so it was clear something more was wrong than just a pulled dew claw nnI returned to the vet at the store and this time saw a vet not an assistant She said that my dog likely sprained her ankle and that we could do xrays but that my dog probably would not be able to stand at all if she had broken something nnBut perhaps the most disconcerting thing is that the vet mentioned that she is seen other dogs coming out of the groomers with injured paws The crates apparently have wire mesh floors not smooth floors like you would have in a home crate and that dogs can hurt themselves if they paw at the floor nnThe store did pay for the vet visit and pain medication for my dog it would have been ridiculous had they not but how can they continue to use unsafe crates And is their policy to simply ignore dogs who are freaking out and may be hurting themselves in these unsafe crates