text: If I could give this store negative stars I would This is the absolute worst store I have ever been in Never in my life have I been so disrespected and treated so poorly The employees have absolutely no regard for customers in the slightest I have been there about a dozen times and it is always the same horrible service I walked in today and the lady at the front desk did not even acknowledge I was in front of her Another instance I went in to pick up the replacement phone I ordered business days later and whilst I waited in line to be helped I watched the guy working there take a personal phone call for FIFTEEN MINUTES I then waited for over over an hour for them to finally get to me There was only one other person before me They then proceeded to tell me that the phone I ordered was not in stock yet after I had already received a phone call earlier that same day notifying me that my device had arrived I have ordered FOUR phones from this store and I have needed a replacement for EVERY SINGLE ONE I cannot wrap my head around the incompetence of the people working there Fix a broken phone with another broken phone seems to be their modus operandi I will never go back I am extremely offended by their horrendous service I will be calling customer service human resources and whoever else I need to contact to get this catastrophe of a store taken care of