text: OK so the staff at the Scottsdale boutique is nice enough Not snooty But not very knowldgeable either The problem is though with Cartier I do not know how they could screw up a simple engraving on the back of a watch but they did They also did it slowly over several weeks well actually months So after a Tank ring a pavue wedding band and a solitaire the watch was the last item we bought from Cartier It is not like it is good value anyway Their diamond are ordinary their watches have ETA movements most