text: What a shame that such a nice looking restaurant needs so many improvements It just goes to show that this new hotel still needs to work out a lot of it is glitches nnFirst the service Although the servers were trying hard and appeared sincere and willing to please it seems like they were not properly trained just yet Multiple people came over to ask is what we would like to drink so it seemed almost like there was not any one person responsible for getting our drinks Then halfway through our meal our server came times to tell us he was leaving his shift and that someone else was taking over and then proceeded to introduce us to the person taking over That was fine until they stood at our table and continued to discuss how the transfer of service was going to go down nnFood ordered the croque Madame Horrible In particular the sauce was this grainy pasty bland tasting glue and it was all spilled over this very oily sandwich which totally turned me off nnWe may go back some day when they get things right but probably not anytime soon If you are hungry even if its very late at night i suggest getting a cab or into your car and get out of the hotel to somewhere else on or off the strip even the distance and time you use will be more worth it