text: Used this company through my appliance warranty They were contracted for my job by Home Depot The women that I spoke to on the phone were friendly and efficient The technician however was far from friendly and actually bordered on rude The service was completed adequately and my washing machine is now working However it was over a week from their first service call to get it working as they do not stock the motor required to fix my GE washer Normally this would not seem odd to me however I have two family members that had the same problem with their GE washer and found endless Internet posts indicating that this a known issue with washers in general but especially GE When I had my refrigerator serviced through the same warranty but different service company they had a variety of expensive parts with them on the first visit and completed the job without needing to order anything or return The same was true of a family members experience with this same washer The service company came with motor in hand and repaired the same daynnBut again it was repaired and it was repaired properly I was however disappointed to be without a washer for over a week and bothered by the attitude of the technician The job was completed and I do not expect to have any further issues but I also will not use this service company again even if going through my warranty