text: What is happening to my Queen Creek Costa Vida I probably visit once or twice a month due to an intense craving for the sweet pork that they serve up here I have been going here since they opened a few years back and up until a few months ago everything has been absolutely fabulous As I mentioned I always order the sweet pork and if I have ever tried any of their other meats it does not come to mind This review is not about the quality of the food though It is about the obvious lack of food preparation and an even more obvious lack of understanding with regard to supply and demandnnThe last three times I have been in have been for dinner between and Monday Thursday and again tonight Saturday Yes as other reviewers have stated the lines can be long and employees scarce but I have never really minded the wait and the few employees up front have always been friendly The Queen Creek location has a new system in place lately that involves jotting down someone is order until the requested ingredients are eventually prepared and brought outand this has happened with just about every ingredient in the trays the last three times I have been here As I stand in line I can hear all of the orders and wait times and I cannot say the wait for any one item has been less than minutes mins seems to be the average wait time I once was asked to wait minutes for the queso dip that I had already ordered and paid for I chose to switch to guacamole instead and was told the wait would be mins The employees seem fed up with whatever is going on behind the wall because up front they are dealing with not having steak chicken black beans rice queso lettuce etc If you have been here before you can see how this could be a real problem See before all of the ingredient bins would be topped off with fresh items to be stuffed inside a fresh tortilla and folded to your liking Lately the embarrassed employee will not even look at you when you order a chicken and cheese burrito but instead loudly yells how long for chicken When about minutes is the yelled reply you can choose a different meat but chances are the employee making your plate will be yelling to the cook again for a wait time I really do not understand what happened They were always so efficient and I hope management is able put this restaurant back on track because it was easily one of my top places for lunch and dinner To run out of chips at a mexican restaurant and ask the customers to wait mins to fill their order is out of the question in my opinion And as a side notethe chips lately have been less that desirable When the chips are translucent it probably means they need to cook a little longer Otherwise the customers are eating a rubbery corn tortilla marinated in hot oil Yum I will update when things start getting betterhopefully soon