text: Ordered take out the other night and brought our pizza home only to discover a water logged pizza soup in the box I returned immediately and voiced my displeasurennWhat was Russos solution We will make you another one that is it No refund no coupon no nothing I have to drive there back twice with a hungry family waiting for food and that was their way of fixing the problemnnFor a premium price they should be offering a premium service and a premium product they are failing on both accounts Customer service is barely there and their pizza has been consistently going downhill the past months Lack of toppings consistency quality and a young girl who is always working who does not understand customer servicennWell be searching for a new pizza joint after being unimpressed for quite some time now