text: Hertz does not understand what a reservation is We booked a Ford Fusion or similar and was placed in a Ford Mustang Which does not help when you have a family of I showed them my receipt and they explained that a mustang is what we booked and we could pay more a day for a Camry If you ask me a Camry is more comparable to Fusion than a Mustang nEveryone was rude there There was only one person who was checking out cars Upon return Miriam was rude did not give us any directions and could not answer any questions n We were also charged for gallons of fuel when the car has a gallon tank nWe are not renting here again