text: My wife and I went into this store to take advantage of their Presidents Day sale The three recliners they advertised at were a bit substandard and cheap looking so we almost settled on a higher grade onein fact we were going to buy two of them That is when we learned that when they say the item is in stock they mean it is in stock miles down the road in Phoenix and if we want to pick it up at the Mesa location we would be paying extra for that privilege If not we could pick it up at the distributors warehouse AND SKIP THE CHARGE Now I can understand for a delivery to our home but I do not see why the customer has to pay for the freight between the LaZBoy warehouse in Phoenix to the Mesa store Sears does not do that Neither does Ashley furniture The Room Store or The Dump When they say it is in stock it is in stock AT THAT STORES onsite warehouse I am told that the owners of this store have different franchises in the Phoenix area Yet they are too cheap to allocate some warehouse space and run a truck miles into Phoenix to pick up thousands of dollars of merchandise they sell at their store every day They expect their customers to pick up their freight costs I told the sales lady that although I did not want to beat up on her I wanted her bosses to know that I think that is a pretty cheesy way to do business and I will not by anything from a store that operates like that Her answer Well that is what they charge us to bring it in to our location We have to make a profit you know And do they really expect their customers to believe that they are not making a pile of money on a chair that sells at those prices My point is why would I want to buy a recliner that may go as high as and then pay their freight costs Pretty weak