text: This is more like a starsnnMost of the reviews are correct customer service can be spotty here I have had some great experiences where I have been greeted asked if i needed any assistance gave recommendations for colorsshades helped put certain products on me to see if the color would compliment my skinetc But I have also had some not so great experience here where I must of been invisible to them nnI have not had any experiences where they were sold out of a product I had in mind Also I realized by personal experience that the more dressed up you look the more they are willing to assist you nnSCENARIO hair done make up done dressed up heels on designer handbagnHELLO WELCOME HOW ARE YOU TODAY CAN I HELP YOU FIND SOMETHING LET ME KNOW IF THERE IS ANYTHING I CAN HELP YOU WITH MY NAME IS nnSCENARIO hair still looking presentable light make up hoodie jeans casual boots same handbag as scenario ni get ignored No greeting no eye contact nothing Or simply put i am wearing Harry Potters invisibility cloak Yeahmaybe that is why