text: Pretty disappointed in this location I ordered my sandwiches bag of chips and drink online using the website I paid by credit card I waited at least minutes BEFORE leaving my home to pick up my order because I am apparently block outside the mile delivery zone I then stopped on the way to Jimmy John at Chipolte to pick up another order and was in and out in three minutes I arrived at Jimmy John walked in and encountered three employees and a delivery driver having a loud conversation I approached the counter and asked about my order I was informed they had a credit card slip and no itemized ticket The food was NOT ready Then they proceeded to make the order apologizing that it was not ready As I sit and wait for my freaky fast order to be ready which took them a good minutes to make I noticed the reason why my order was not ready in the first place Behind the hood of the prep area and the glass partition is my original ticket This means the order came in and the employees did not pay attention to the ticket nnNow I will play devils advocate and say that it was an honest mistake but for a restaurant that prides itself on being freaky fast this was bungled pretty well I love your sandwiches and every other experience has been great including the sandwich event I attended last year It felt like other than the employees making the sandwiches it was apparent the others did not care While I waited another customer came in and was ignored by the cashier because he was engrossed in a conversation with the delivery driver and the loud phone order employee I will be back but am disappointed by the customer service at a location I really enjoy spending money at