text: I love Presidential I have used them now times All of the drivers have been great They have always been on time I have modified reservations with no issues The cars were all new and clean smelled great The sound systems were kind of weak especially in the person Escalade It sounded as if they had no rear speakers nnIve done point to point transfers the airport transfer and the tour The tour was fun but the was not really a tour as much as it was a chauffeur to a few places Luckily I know the city well enough it was not an issue The champagne is usually warm and its nothing fancy but it tasted alright with ice We had no problem killing the bottles in a few minutes so it could not have been that bad But like I said its cheap champagne its a nice touch but should not play any factor in picking Presidential over a competitornnI have seen some people on Yelp that have had some customer service issues and i have seen Presidentials response and it does seem to come off a bit abrasive Hopefully I am never on the receiving end and a lot of it seems to be people not reading the detailsetc but I do think it could publicly be handled in a more elegant fashion from the companies sidennFor me I will not use any other company in Las Vegas for limo service for my future visits to this wonderful city It sure beats a rank smelling cabby or fighting to avoid the Fast route aka the tunnel