text: The worst service I would ever experienced in my life I do not know why Mini Cooper company hired this kind of people to work This guy named Jerome who I sold the car to After took my money and my car left me in a dark sh hole When I need to talk to him to clear out the problems he will throw names randomly for me to go chase after endlessly and lied that he has nothing to do with the deal I called to the office at the Mini Main Office as he told me that this ladyBecky is the only one that can solve my problem He did not even leave me her number so I asked him how can I reach her He looked at me and did not say anything I asked him the second time and he still purposely ignored my question I asked the third time and he finally looked up with the attitude and said in a harsh voice I am busy Really Hard to believe of what I heard Because when I walked in he was actually chitchatting with his coworkers and giggling Yes I was very upset but tried to be nice and walked outside to look up the main office number myself I called and finally reached Becky She said that she has nothing to do with this and she told me to talk to a person that I sold my car to which is Jerome I told her to hold on the line and passed this conversation in front of Jerome He is speechless and looked at me with guilt but he still denied to take care of my issue Tomorrow I am going to talk to the store manager with a hope that one of them is actually give a real service and no bullshit not just take the money and kick us out If this does not work I am going to record everything these people are saying to me tomorrow and post on youtube and to show the world how these people are so upnI hope this experience of mine will help others and try to be aware of this Mini Cooper store especially Jerome