text: Dr Linder is an outstanding dermatologist She is thorough and personable But I do have a serious problem with the individuals who answer the phone for appointments and the work at the front desk They act like they are doing you a favor and I am never sure if they are truly giving me the first available opening for an appointment nnOnce I tried to purchase a product but I could not remember the exact name of the product I asked the woman at the front desk to look up my file to see if it was listed She said that I had never purchased the product from the office I knew I had I went home found the empty container and took it back Low and behold when I showed her the container she was able to find that I had indeed purchased it I am not sure if they are consciously being difficult or just do not care about the quality or lack of customer service I wish Dr Linder would take the time to make sure that the individuals who greet her patients and answer the phone behaved as professionally as she does