text: Dear Albert SLS Las Vegas nnAfter months contacting with Bree Lorentzen Director of Guest Relations for absolutely nothing I felt even horrible and disappointed about how SLS Las Vegas handle their customer I realized I wasted so much times on Emails and Phone Calls just because Albert you massaged me through Yelp said give us another chance However yes Again and Again all the promises never happen Bree Lorentzen the director of guest relations used to be she said she moved to another department nice excuse lol never calls me back no matter how many promises after she made What should I say more about this Hotel nSLS Las Vegas good luck