text: The Suites are nice very comfortable bed and nice bathroom and luxury decoration as you would expect from a five star hotel However Palazzo does not offer any unique theme to Vegas for example Bellagio is Itallian Casear is Roman It can only be thought of as an extension of the Venetian But i do like it because it is new and i did not have to pay to stay therehehehe However i do have to agree that they did not live up to a five star service lost one of my bag the casino music is too loud and the temperature is too cold My lady complained cold every time The check in is long line i was not able to check in until pm even though we were there since pm We ask for late check out and was extended from am to am compared to pm of the Bellagio The line man at the reception was quite rude but probably he does not have good day too busy If you are like me to have comp room go to the invited guest line not the regular line or you will wait for long timennThree stars is for the service but the hotel is nice even though not thing is exciting and unique like other hotel