text: Worse Customer Service PERIOD Never come back here again From front desk to Manager they are all rude We got the luxury room booked with double bed They gave us King bed and my mom end up sleeping on folding bed Talk to the manager if she can move us to another said NO Once you get a room you will never able to move to another room When we got in the room the bath tub has long hair DO NOT BELIEVE the Hotel Amenities saying they have Sauna Steam room NO THEY DO NOT HAVE THOSE I would recommend downtown hotels or the expensive hotels