text: During planning our out of town wedding I researched various caters in the Charlotte area I first contacted TSG in early for my October wedding and spoke with one of the owners Crystal She was friendly and to the point and I decided to book with their catering business due to the great reviews and availability Our meeting and tasting went well and over the months they were relatively responsive to my requests However it seemed like after time the responses were shorter and less thorough to the point where sometimes I would not get a response I am very detail orientated and probably overemailed on some subjects but when you are planning your own wedding that does tend to happennnThe day of the wedding I was mostly busy getting ready but as soon as the caters arrived I started receiving complains from my guests and wedding party about the attitude the caterers exhibited I am not really sure where this is coming from when they arrived there was even less work for them to do because I went ahead and had us set up all of the table arrangements apparently there was a discrepancy about the placement of a table where the coffee cups were about a pregnant woman having some Hors dOeuvres before they were passed about the home owner of the venue my uncle requesting a bottle of champagne for their table but being denied by the bartenders ah on and on and on Cleanup was a huge rush almost like they were rushing the guests to eat nnMy biggest irritation was when I spoke with the rental company I used a few weeks after the wedding There was missing napkins and a ton of missing silverware all of which I have to pay for It is not so much the cost of it while the caterers were responsible for the cleanup I realize some of the guests may have thrown their silverware in the trash on accident but without any information from me or my guests the owner of the company asked who I had the wedding catered by because he could tell that whoever it was did not take care of my items He was referring to the dishes the glasses the silverware etc Hearing that from someone in the business without any prompts from outside sources was extremely discouraging nnOn a positive note the food was excellent Perhaps if they just remind themselves why they are there at the event in the first place that it is not just a chore or a JOB but an extremely essential part of a landmark for a couple they can align their attitude with the quality of their food If that were to happen they would definitely deserve stars