text: Myself and a friend were in Vegas through On Tuesday the th we decided to have breakfast at Serendipity I had the eggs benedict which was fantastic Everything went as it should for that visit and left me thinking that I would like to come back before we leave townnOn Thursday the th we went back to Serendipity to have breakfast From the start this visit was less than acceptable Upon our arrival the hostess and another female employee were talking at the hostess counter We walked in and I said good morning after it was apparent that they were going to finish their conversation before greeting or seating us Once we got seated it was near ten min before the waiter Kevin made his way to our table He appeared to be professional on the surface He took our drink orders and went to get them I had coffee and my friend had water Another five min passed then he returned with our drinks At this point we realized that service was not going to be his strong point so we made sure that we were ready to order The wait for our food was well within the acceptable time period After drinking my first cup of coffee while eating my breakfast I began watching for Kevin to ask for more coffee After more than five min I stopped another female waitress and asked her for more coffee She was happy to get more coffee for me and did so fairly quickly Unfortunately there were a lot of coffee grounds in the coffee and dribbled on the table as well Several min passed then I finally saw Kevin and stopped him to ask for another cup due to the grounds issue From that point forward the visit was unacceptable Upon expressing my dissatisfaction over the service and the coffee grounds in the coffee Kevin rather than being apologetic decided to cop an attitude about it I am a business owner and would not tolerate this type of behavior out of an employee of mine Long and short of this is that all Kevin had to do is apologize for the lack of timely service and get the coffee end of story After the complete bomb dropped by Kevin another male employee came out and stopped at our table and looked at me as if to say oh you are the one Kevin had a issue withnAll that said I still gave the restaurant three out of five stars because of the food quality and the service that I received on my first visitnnOne last note the table beside up waited much much much longer for service form Kevin and were noticeable irritated as well