text: I had dish network for years and happy with them nTill I need Internet service I switched to Earth Link that was supplied by Road Runners eventually Time Warners Cable Thanks for clarify that is not same as Time Warners BronI need to calm myself down every time to call Time Warner Cables service especially talking about their price and billin The worst I have come across in the country I live in east and west coast I suffered many times before I say it Besides it takes us time to write thisnTWC or Road Runners they were the same was the supplier of cable internet for Earth Link I was told later when I called for connection problem TWC convinced me to change from Earth Link to TWC I refused the first year for TWCs bad business integrity Few years later I had no choice as the price went up again So I switched to TWC The second year it went up that understood after promotion To save trouble of payment I set up auto pay this year it went up again I called to understand the reason Their customer service was so rude with a prima donna attitude She even insulted me over the phone as I did not want all the services Since I stayed for a week of less each month it is unjustified for me to pay close to I simply kept my expenses but the service reduced to of the speed that I had I am looking for another provider if there is nFor all these years I have seen more adverse comments than favorable comments to TWC Most business respect prestige customers or those stay with them for years But not TWC They believe customers cannot live without them in Charlotte That is why I have seen salesmen knocking at our doors every season like the s to look for new customersnIm sure if TWCs upper management can make a change to their customer services or change their prima donna attitude I am sure they will not loss customersnAnyway sorry for my long comments I still like Dish Network perhaps I will go back to put my dish up