text: My friend had organized for us to stay at The Mirage a few years ago I remember our hotel room being okay The beds were comfortable there was warm water and all of the appliances worked It was modernly decorated but very plain The hotel was also conveniently located on the center of The StripnnSooo why the one star rating you ask Wellour experience with the front lobby was terrible We had made reservations a few months in advance but when we checkedin they told us that they had made an error in our reservation and that they no longer had our rooms I have had this happen to me once before at another hotel and in response to their mishap they upgraded our room to a suite without any extra charges I meanif you are going to make a mistake you are going to have to make it up somehow right Well that is not something The Mirage is familiar with They simply told us that they could not do anything about it other than book us for their lower grade rooms Had there been rooms available at other hotels we would not have settled We had no other choice so we agreed I will never even think about staying at The Mirage again