text: I have to say I DO like their food and the service is always pretty good The atmosphere is great HOWEVER making reservations there is a different story nnI had people tried Chelseas Postinos LGO read belownnMy grandparents were in town and cannot really wait at the bar until a table is ready They are old and tired Hence I tried to make reservations here called hours in advance they told me they could not do it but to come in anyway and wait at the bar for a table I told them I was going to be with some older people and asked if there was anyway we could just call in minutes beforehand and put our name on the list so my grandparents would not have to stand at the bar They said they did not do that Seeing as it THE EXACT SAME THING as coming in to put my name on the list and wait twenty minutes there I do not see the problem I asked them politely if they could make an exception considering the situation they said absolutely not Where I come from restaurants will try everything they are capable of to accommodate their guests This IS NOT what Postinos or the LGO owners do at any of their restaurants After talking to Postinos I tried Chelseas and LGO and got the same answernnI also tried Chelseas which takes reservations for less then but got the same story they were booked and we could wait Also asked them about calling in when we were on our way bc I was with two older people who could not stand long they said no waynnI own two restaurants I can tell you this is not appropriate customer service Its also not very moralistic If a frequent customer explains a situation seeking a little help and its not ridiculous the restaurant shoud be happy to do it nnSeems as if the LGO owners have taken a cue from Houstons which is the type of place that gives Scottsdale a bad reputation The type of service that scares outoftowners away from Arizona because we are too snooty