text: Upon arrival we were greeted by a very friendly hostess and told we would be sat right away As we were waiting another couple came in and asked if there was availability for people It was pm on Thursday June th The hostess told them without a reservation there was nothing she could do Having spent years in the restaurant business I could not believe my ears First of all there were open tables at least and spots at the bar that she could have directed them towards or at the very least explained that the tables that were open were being held for other reservations but that they were welcome to wait to see if the parties showed up Instead they were just told no and turned away As an owner I would have fired my manager at the very least over something like this but as I have come to learn through speaking with prominent government officials and judges that know the owner personally and have frequented this restaurant in the past he simply does not care how inept his staff is or how his restaurant is run In addition I should expect him to reply to this complaint on YELP by him denying this ever happened or finding excuses for it as opposed to apologizing for a horrible experience If you do not believe me go look at every one or two star review of this place and you will see a common theme he responds and blasts the reviewer as being nontruthful a competitor or a miserable person I suppose every person that has left a bad review is a liar and yet we all have the same complaints Weird how that works it must be one hell of a conspiracynnnNow you may be asking yourself how could this be This restaurant survives because of its location and the lack of this type of cuisine in the immediate area It is supported during the day by The World Market Center and at night by The Smith Center and unassuming tourists that do not know any better nnOnto my meal After being sat for nearly minutes we were finally approached by our server that barely spoke English and asked if we would like a drink After our drinks were delivered and our order was finally taken this would be the last time we would be visited by our server until our plates were cleared by the busboy and our server dropped the check without asking if we would like desert or anything else for that matter We sat there for a minute dumbfounded by our experience and since we had another minutes to kill before needing to leave to see our show we asked the busboy for another drink nnI could literally write pages on all the things wrong with the service in this restaurant but you should have a general feel for what to expect when dining in this establishment nnAs we were leaving the restaurant I stopped at the hostess desk to ask if there was a manager on duty and was informed that it was actually one of the servers acting as the manager and he was in back busy at the moment This was extremely fitting and explained at least in part why this restaurant is run so poorly Obviously the owner is more concerned with operating expenses like having enough servers on the floor to handle the number of tables in the restaurant and paying for a manager on duty to handle customer problems like the ones I have explained herennI will spread the word through my social media pages to avoid this place at all costs