text: This was the worse experience I have ever had with a salon First when I called to schedule my Brazilian Keratin treatment the girl in the phone says that she would charge me a extra fee because my hair was too long Keep in mind that she has never seen my hair and my hair length is a little below my shoulder Then in the first appointment I get there to learn that Sam is not there she was sick I reschedule my appt Next week comes in and for my surprise she was not there AGAIN I was so sick of this I could not believe it nI read the reviews before I bought it and thought to give this place a chance Bad mistake I wasted my time and all I got out of this was frustration And it looks like the person that wrote the first review was Sam herself nSTAY AWAY