text: If I could I would give it less than a star nnLet me first start off by saying that I know Spirit is known for the cheap flights and not so much its accommodations But DAMN They changed my flight time and REFUSED to let me cancel How the heck does that work So now because you needed to change the time of your flight I have to suffer They refused to refund me back my money and said that even if they refunded the tickets which they were not going to the hotel that i booked through them would not be refunded I was ok with being nickel and dimed for little things although that irritated me too But how is it my fault that you changed the flight and now because I cannot make the flight I have to sacrifice my payment nnAlthough they offer cheap flights in hindsight it really is not by much It is actually better to go with a more reputable company that treats you with dignity and fairness