text: I just came back from a day vacation at the Grand Chateau and have nothing but great things to stay about this Hotel I am a concierge at a rival hotel company but I have to stay this hotel is top notch I can not reveal what hotel that I work for but I was totally impressed with the customer service that I experienced during my vacation I am employed with a AAA diamond rated hotelThe employees that I came across were always eager to help all guests I am in customer service and I sat back and observed all this all employees were sincere to every guest they came acrossnnWith all that being said I have found my home whenever I go to Vegas Just a hint I work for the happiest place on earth and we are tops in customer service I WILL be back Grand Chateaun n The location is just off the strip valet is great and complimentary but tip them well they will take cake care of you It is great to come back to a property after a nice night partying on the strip that you can just relax without all the smoke and casino action going on I just can not say enough about the greatly trained staff they have Keep up the excellent service