text: Talking Stick has all the makings for a great resort but just cannot seem to rise to the challenge Virtually every encounter with staff just fell short with a lack of hospitality strange since they are in the hospitality business Checked in around midnight and was impressed with the room size and decor Went to the casino to have a drink and gamble some Bottle of Bud at the bar for seems steep so went to gamble Was playing for awhile when the waitress came by calling for drinks ordered another Beer and leaving a tip when she said when did they start charging for drinks when you are already down Dealers were no conversationalists and the that worked our table seamed to be in training mode Called it a night and at am the maids r knocking on the door What is so hard to flag a room that does not check in till midnight to and only booked a one night stay to come clean at noon Guess that first get the outta here did not work as an hour later they are knocking again Lost that battle so got in the shower to find a big wad of hair in the drainand it was not me pulling out minedisgusting My wife grabbed the camera and we were ready to take action Went to check out deskasked first about policy of waking guests so early and were told you should hang the tag out before you go to bedokay showed the receptionist the hair drain picture she apologized reluctantly and said she would make note of it We then asked to speak with manger on duty who came up front to help us Same sad so sorry lame apology and indicated she could do no service recovery or price adjustment because we booked thru expedia My wife then continued to give her an opportunity to make it right but silenceFinally we said how about breakfast accommodation as we are now up early and hungryShe thought that was a good idea but did want us to know there was a cap on that of oogave in but grudginglywhewlotta workwill not be back