text: House of Window Coverings has the most unprofessional and unhelpful employees ever I wanted to redo all of the windows in my house and their designer Jan came to help me decide what to getnnJan was rude condescending and just snarky I had to chase her back to her car because I was not done I really wanted the window coverings or would have given up I decided to get shutters for the whole house placed the order and put down the depositnnSeveral days later the installers called to schedule the measuring I was driving so asked if they could call back in an hour or two when I was home nnAfter we hung up I got another phone call and when I answered it turned out one of the installers had buttdialed me back by accident and I could hear them talking about me Jan had told them seriously horrible things about me we were together for like one hour with my then monthold son at home and I could hear them discussing it Seriously What could have happened in an hour with a lone woman and a young toddler Jan was obviously uninterested in me as a customer judgemental and the worse salesperson ever The installers were saying how mean I was and I was mad because they called while I was driving Really What I said almost word for word was I am driving now and cannot access my calendar which is on my computer at home Can you call me back in an hour or twonnI was so mad I called the owner and cancelled my order and got my deposit back Luckily I had paid by credit card so they had no choice but to give me my money back nnFast forward to now three years later As of month ago I still had not gotten the shutters I wanted because I was so irritated by the previous experience But a month ago I finally bit the bullet and called Sunburst What a refreshing change The guys they sent out were nice and helpful If they had any negative thoughts about me and my family they kept it professionally to themselves My beautiful new shutters complete with lifetime guarantee were installed by two very nice and professional guys and look wonderfulnnI probably should be grateful about the bad experience I had BEFORE the shutters were really ordered Any company with such unprofessional people can be counted on to do an unprofessional job I see the location I initially ordered my shutters from on Horizon Ridge in Henderson has since closed I am not surprised that such a crappy company could not sell enough to pay the rent there