text: RobertosnnCall me crazy but when you do not get what you order at all get something cold get a cold shoulder from the staff and get a confrontation with the want tobe wise guy owner grandson of the founder who is more interested in having his picture on the labels of product that they sell in the restaurant and lower level gillateria and charcuterie I would warn anyone off from this wildly overpriced poor excuse for an Italian restaurantnnThe evening started our simply enough with my friend and frequent patron if this restaurant recommending it for a gathering of our party of eight It was my fiancuees birthday and we figured that a more upscale establishment with finer food selections and a more creative menu was in ordernnThe service at first was slow but the place was busy and we had a great group of people around the table near the bathroom I might add which I had not noticed until the attitude of the owner with his slicked back hair and in your face style made it abundantly clear that he did not care a bit about his clients only about his appearance and cash in his pocket My first sign that this attitude carried down to his staff was when I asked if the lasagna the server noted that she ate the traditional version with meat in a ragout and loved it for was the same as the one for Later in the evening as I ate the joke that was cold I realized that this pushing was strictly to bump up the bill This poor excuse for an upscale restaurant cannot justify for a piece of lasagna with some strips of veal in it nnWe made it clear upon ordering that one dish the shrimp fra diavolo if it was too spicy would be desired at a lower heat level but when the server noted it was not too spicy we said fine leave it as is That is when the headaches started heaven forbid I complain about the lasagna being cold or not up to snuff for The dishes were delivered a veal parmigiana a family sized pasta in rose vodka sauce a salmon and a couple of other nondescript dishes nnThe penne al vodka was priced at and was no larger than a regular portion unless dining in a nouvelle cuisine style restaurant of the s and barely satisfied At it might have been more reasonable and it was also cold nnThe veal was nothing special the spaghetti was topped with a simple tomato sauce and the veal slathered in cheese Any New York diner would do a better job for about not upwards of I have already talked about my lasagna the salmon was overcooked and expensive and the damage started when my fiancuee received her dish that was a seafood pasta not the shrimp dish When the dish arrived I tried a shrimp my eldest tried two and my fiancuee asked to have the dish returned because it was not spicy at all and we were almost all done The server protested slightly but agreed to take it back and offered to take it off the bill when we said we did not want anything else We were looking forward to leaving the restaurant and going downstairs for ice cream and desert when the server came back to inform us that the owner the want tobe was not removing the imposter of a shrimp fra diavolo from the bill nnThis after the marginal penne the cold lasagna the middling veal and slow service My fiancee not wanting to because a scene but expecting some level of professionalism and food quality for the astronomical prices got up to speak to the owner He immediately postured and shot back at my fiancee that she did not know what she was talking about too bad and what do you want me to do as if he was looking for a fight I could not believe my eyes and ears and she was almost in tears This for over with tipsnnHe finally relented and we could not get out of there fast enough my friend embarrased as he frequented Robertos quite a bit and told me he was shocked and would not come back I just wanted my girls to have desert so on the way out the obnoxious arrogant idiot of an owner said with a smile as if taunting us thanks for visiting like a poor cartoon of a restaurant owner I replied I am not so sure and he said in response I am not so sure as if looking to get into an altercation I just sucked it up and left but could not believe the attitude of this poor excuse for an owner maitreD or otherwise He should be fired by his grandfather just for that response not to mention the overpriced poor quality cold food Do not waste your time or money when there are so many other exceptional restaurants in the same area at lower cost and with staff and owners who care about their businesses This guy is remedial at best and should go back to restaurant school