text: On Thursday I received a flyer from Rosatis at work Since we have ordered Rosatis pizza in the past and really liked their product we thought it was nice that they had a location so much closer to us now nnHeres why they get starnnWe ordered an XL thin crust pizza for delivery and were told it would arrive in an hour and the total was No problem that is normal for Rosatis and quality food takes time nnThe delivery guy arrived on time right at an hour and was acting kind of weird He seemed nervous and set the pizza on the desk We signed for it and said thanks He just kind of stood there and looked at all of us there were three in the room I asked if there was anything else He said no and sort of shuffled out looking at us the entire timennWe took the pizza into the other room and opened the box Now it made sense The pizza had been in a horrible collision as if it had been dropped and was like a ball of pizza in the corner of the boxnnI called to reconcile the problem and explained the situation expecting we would get a refund or the next pizza free The lady at the other end of the phone said this nnum sorry So I said ok To which she replied are there any other major complaints So I asked her to get her manager and have him call me backnnThe manager called back and apologized and said he would give us off our next pizzannSo we do not get a free pizza but if I ever order from that location again I will get a pizza that costs Thanks for the I do not think I will be cashing in on your offer