text: First off I have cancelled my reservation with them out of frustration from their lies I booked a room through their website because of their Best Rate Guarantee promise Having gone through all the hoops they make you jump through to beat the competitor pricing by I have found that their promise is a load of crap Despite me sending the requested evidence apparently the time stamp on the bottom of the page when you print from a website is not a legitimate time stamp because it shows when you printed it not when the deal was active on the competitor site This is so BS How else am I supposed to show a time stamp How else can I print out a deal from a website unless that deal was currently activennWorst customer experience ever