text: The only reason I called Molly Maids was because we got a coupon in the mail for them and my mother was coming to visit The first issue I had was that the number on the coupon did not even work so I had to google them to get a working number I made an appointment for Saturday morning on a Tuesday Saturday rolls around no call no maids I call and get ahold of a Kate She proceeds to tell me that my appointment was lost or never properly recorded in their system When I asked her how they were going to make this right she got attitude and raised her voice to me I asked for the manager and she tells me that she is the owner and she is the only one in the office on SaturdaysGHETTO Do not waste your time with this terribly run organization if you can even call it that My friend from back home told me that the main company is going out of business all over the country Now I can see why