text: Okthis is a so far score and I am NOT a relative and truly believed I was not a fan lol but I have had TWO issues that I submitted to Steve last week and both were resolved as fast as possible and to the extent possible via email He has responded to every email and there has been alot of back and forth as he has explained what our condos can do to resolve one issue immediately and one in due time with a meeting Both were resolved satisfactorily One is a very touchy issue and Steve is meeting to clarify restate tighten rules as necessary to protect our interests as owners I am very impressed He has also always returned my husbands calls that day or after the weekend for Friday calls His emails with me have been right before during and after Easter weekend This cannot be easy I can only imagine the complaints he is dealing with He has been very informative I saw other reviews stating he was condescending I cannot dispute how someone believes that he may have made them feel I only knowfor mehe made me and my concerns feel important He resolved them in a more than timely manner I sayso farfive star But please notelike my profile saysif I bothered to get on here you are either one star or five star I have high hopes they will maintain their five star rating