text: I really do not have words to describe the awful customer service AMEX notified me of a potential fraud alert Turns out the taxi driver charged my card for a sixblock taxi ride When I called to try to get the problem fixed the customer agent informed me that this was my problem and their was not anything she could do She informed me to call my credit card company When I told her they informed me to call them she said well I cannot help you Please do not support this business