text: Normally service here is excellent But tonight FAIL We are regulars at the Scottsdale location it is walking distance from home Well tonight we waited quite a longer time than usual for our dinner Even the manager came over to apologize as well as our waitress No offer of a discount on our bill free desert nothing We are not the type to be verbal but when both the mgr and waitress are aware of an issue and does nothing for the customerthat is an even bigger disappointment