text: I know I know my last review says I will not be back This time I mean it I was persuaded by a friend and succumbed to the pressurennIll get this out of the way the service was fine Nothing to complain about Even though we complained about of the meals we had they handled it with professionalismnnI had the turkey burger which sounds great on the menu It was bland flavorless and had way too much bread In the industry they call this bun coverage and this freaking burger did not come close to covering the footprint of the bun The people they have cooking in the back obviously do not know how to check a burger for doneness since there was a big hunk taken out of the burger where they hacked it with their spatulannMy buddy ordered the steak wrap whatever it is called on the menu and it was served burrito style note there is a difference between a burrito and a wrap with so much rice in it and virtually no steak For like he complained and they fixed itnnMy sweet innocent baby girl who only eats pizza and French fries shared my way too salty French fries that were served with my burger and had to order a flatbread off the menu for which had a big hair in it when it was served Since we complained about the wrap the Manager came over and said Yeah the waitress said there was a problem and asked me to come over We told him the deal on the pizza and he asked did you send it back and when we responded he just walked away That is it no apology or anything So we ordered a cheese flatbread with nothing else for a kid were charged full price and got an extra hair in our serving The people that own this place are professionals right What the heck Train your Managers how to handle issues when they come upnnPlus the outside dining area was unkempt and very dirty French fries and food debris were all over the place nnFlavorless overpriced but PACKED I think people want this type of restaurant but Big View I AM GOING TO does not execute well at all