text: This place has so much potential but unfortunately their customer service is very poor and I do not care to ever go there again I went on a Thursday night because I was selected to have a VIP Party there The lady at the door must not have been trained properly because I had to ask her where we were supposed to sit and even when we decided on the table there was no waitress to be found for at least minutes nnFree appetizers came with the VIP Party and I understand it is while supplies last but why would you set out big plates AND little appetizer plates By the time my party got in line to get their food we were left with the little plates and they ran out of chicken wings nnWhile bowling was fun my friends and I were waiting yet again for a server to come and give us menus As soon as the server came to our table I asked her the prices of the martinis and if she had a favorite Her answer basically left me wanting just a water because she did not have a favorite martini and did not care to refer anything else My friend ordered a couple martinis She did not like them even though she was already tipsy and it took over minutes for the bartender to make them nnAs if the service for the food and drinks were not bad enough the lady at the front desk handling the bowling lanes was pretty rude as well I wanted to split the lane up between people and the amount was about she says Really You want to split it After waiting five minutes for her to split the ticket I ended up just paying for it altogether nnIt really sucked because I love to bowl and this would have been a great spot for me and my friends to come out to on occasion However I will settle for Dave and Busters or even AMF next time