text: Unfortunately the staff noninstructors here are severely incompetent in particular the sales manager My experience pertains to bringing a family member to the gym in order for her to try out the gym which resulted in a verbally abusive utterly unprofessional encounternnUpon inquiring of the staff inperson previously I was instructed by the front desk staff to apply for a week trial membership in person at the gym as opposed to downloading online day passes only Rather than acknowledging his staff had thus misinformed me this sales manager was extremely offended that I maintained this was the instruction I had received and denied that the gym ever provides week memberships Verbatim he dismissed his entire front desk staff do not talk to them they do not know anything they should direct you to the sales staff Ironic that he would both treat his client and staff with outright rudenessnnFortunately am here on a shortterm membership plan would never consider longterm membership at this location