text: This hotel and I definitely got off to a bad start After checking in we go up to our room and try to open the door only to find that the lockhandle is broken I try to open the door one more time and the handle gives way and breaks and cuts my hand in the process We head all the way back down to let them know of the situation and they give us the exact same room three floors up but we do not get any upgrade for our troubles Lame My only other beef with this hotel was the stupid night stand light that would not turn off It was extremely difficult to fall asleep with a light that stayed on right above your bed Other than that my stay was pretty pleasantnnThe suites are amazing They are huge in size and can comfortably fit seven people without a hitch Keeping the guests in mind the Palazzo provides a pullout bed which is actually comfortable for the suites The beds are very comfortable and these kinds of suites were made for large groups As always the bathrooms are also large and nicely decorated There is even a small television in the bathroom which was new to me I thought the remote control to operate the curtains and blinds were a nice touch I thought those kinds of things were reserved for hotels like the Wynn but Palazzo delivered nnThe best part of staying here Easy and quick access to the tables downstairs specifically craps Thanks for the good times and paying me and my friends off on that heater table I thin we took over a grand from that table total I would definitely stay here next time because of the comfort convenience and service Just try not to cut my hand or keep me awake next time