text: from the moment we arrived to the time we left completely poor customer service our reserved room was not the rooms are not well appointed eg no conditioner no refrigerator poorly cooled all the businesses we delt with there were either slow service or just did not care we also tried to contact the manager and left a message with the assistant and we never heard back clearly they do not carennwe go to Vegas for the whole experience not just to gamble and party this place is not one we will return toever