text: A half hour before a show I wanted to get a quick bite The closest place to get something was from The Roasted Bean I ordered the pretzel bread ham sandwich with Swiss cheese and a drink While the sandwich was it was not made fresh in front of me To get it ordered warm they tossed it into the microwave The preferred heating option would have been the toasting machine literally right next to itnnI received my sandwich after it was nuked It looked as if it lost half the size The taste of the sandwich was good initially Then I noticed part of my hand was in mushy bread This was due to the tomato literally melting in it when the sandwich was nukednnThen came a drink refill request After paying nearly before tax I would have thought refills would be included As I found out they are notnnThis coffee shop charges premium prices for ready made sandwich and nearly four times the amount for a Coke then its fast food competitors They should make sandwiches to order and allow refills That would make future customers want to return