text: Service is nonexistent rude if any and racially discriminatory Basically if you do not look Chinese or are not Chinese the people who work here are extremely rudennMy husband Chinese Swedish and I Chinese came here with our son year old for an early dim sum lunch We have been coming to Changs since but the restaurant is now under new ownership We experienced the WORST actually it was NON EXISTENT service The hostess was rude when she seated us She brought over forks ignored me when I said we do not need them and then slammed them onto our plates and walked awaynnWhen we complained to the manager he told us the restaurant workers bring forks to Americans This in itself is racial discriminationprofiling seriously who does not know how to use chop sticks Do Japanese restaurants bring Americans forks Do Italian restaurants bring Asian customers chop sticks nnWhen it came time to pay our bill the same hostess who seated us point blank ignored our raised bill in the air and purposely did not take it At this point my husband walked over to her and tapped her on the back to give her the bill She continued to ignore him and refused to turn around He tapped her again with the bill in his had and she again ignored him When she finally turned she looked at the bill in his hand and refused to take it letting it drop to the floor when he handed it to her At this point another restaurant employee came over and asked why the hostess did not take the bill The hostess walked away and acted like it was not her job When the other restaurant employee picked up the bill and came over to our table I asked her if the hostess is responsible for taking bills and ringing them up she responded yesnnWhen we complained to the owner of the restaurant he said my husband should not have tapped the hostess on the back Uuuuummm really How else am I supposed to get a workers attention so they can DO THEIR JOB Instead of being apologetic or recognizing the blatant discrimination the owner and the manager of the restaurant blamed us the customers for being a problem nnI will never come to this restaurant again and believe what comes around goes around The food is mediocre at best and the service does not exist We are from San Francisco and have never been treated in such a manner at any Chinese or Asian restaurant