text: This place is completely useless the staff is ridiculous nnI purchased their parking reservations to save a little bit of money Here is my story nnI ended up missing my flight because there were no shuttles available to Goto the hotel Even though they had one parked there I waited over mins Which cussed me to miss my flight This is not the worse news nnOn my way back from Chicago I tired calling for a Shuttle from Phx Airport to the hotel and no one answered the hotel phones for over an hour while I sat waiting nnIm still waiting while I am writing this review and talking with their corporate office So pissed off right now