text: I REALLY want to recommend this place If you could figure out a way to just get their delicious food with no issues or dealings with the ownership I say go for it However they happen to have the worst service I have ever seen While the servers themselves have always treated me with respect and have been quick to get the right food the owner is definitely not customermindednnI regularly go here with my brother for lunch and on occasion with my wife There have been a few occasions out of visits to this place where there was some kind of problem and we were treated with complete disrespectnnCase in point today my brother took someone out here for their birthday As he went to eat his last piece of sushi he found a big long jetblack hair His server was there and he politely asked for a replacement piece She agreed and apologetically left him After several minutes my brother threw in some money in the tip jar and noticed his server near the back by presumably the ownernnHe mentioned the piece he was waiting for and the server said she would not be able to replace it Surprised he tried appealing to the owner and she spat back You cannot eat your food and then ask me to replace it An argument ensued where he defended his right to hairfree sushi and told her that the server saw it removed the hair for him a healthcode violation perhaps The owner then yelled at the server for not telling her to which the server responded well it could have been his hairnnThis continued while in front of the birthday guest as they flatout refused to replace the piece the server took with something fresh and hairfree I have to say I was completely floored that this kind of experience exists anywhere in this country with litigation health departments and in the online world we live innnClearly this is ABSOLUTELY ATROCIOUS customer service this was not the first time They are the only Japanesesushi restaurant in town and again the food is for the price absolutely fantastic However until they up their service game I cannot recommend the place These guys owe my brother big I have also recommended he put in a complaint with the local health department