text: This is a hard review to write So I will need to rate it on several different criteriannThe goodnHotel lobby rooms very beautiful spacious and well appointed Our family of enjoyed the layout Very much like an upgraded embassy suites which works great for a family of The valet people could not have been nicernnOnsite Water park yay tall slides a lower loopy slide my fave a lazy river and a wave pool Free towels plenty of shade and decent chair service Plus a good amount of self serve icy water Very appreciated Plus regular pools and hot tubs near your roomsnnThe badnThey are trying to save money in every direction which makes it all seem very thrifty in a luxury settingn Lots of signs and Chatter about buying a timesharen They closed the lobby sundry store before pm Both nights Posted times were open weekly until n you are charged a resort fee per suite that covers a bunch of stuff you do not need but includes good items free wifi although it is slow and free water park admission So it is a wash for me I do not need the free valet its a walk nor the USA today delivered nor a one way shuttle to the mallnnThe uglynI was smoking mad about the lobby store closing before the posted time My plan had been to stop in after our dinner we dined in their lobby restaurant and pick up some breakfast items plus some wine Instead we paid for a bottle of wine at the restaurant and for breakfast room delivery And on that it was late and several items were missing We had an early appointment and could not use the lobby restaurant Total bustnnWhen I called the lobby reception to ask about it they could not have cared less They said well yeah they leave if it is deadnnThe cost of keeping an employee in there is an hour They would have sold based on myself and the other couples that we are not sure why it was closed Sadly this just points to a very inexperienced manager in the economics area Basically customer an hour will break it evennnWould I stay here again Yes The Rooms are great But it is just not a high end experience We ate at of the restaurants and both were marginal at bestnnIf you have kids stay here But do not eat here it is really overpriced for crappy food And do use the coupons they give you