text: I am very mad and upset with this place I would have given stars if that was an optionnI only went there once today as I needed my gel nail polish removed Lady who did it for me ruined all of my nails Now they look horrible all scratched basically with no even surface and feel like sand paper makes me want to cry It was my first time having gel nails done and I did not know what is the proper procedure to remove it now I obviously do as I googled it she drilled it off basically after soaking them in acetone for no more than second I was asking I think it is ruining the nail the lady with broken English assured that it is ok I was hoping that the horribly looking surface of my nails is still some left stuff from the gel base when she told me that it is done and I can go I was shocked Tried to say it is all damaged and it should not be like that lady again said oh now you will have to wait until it grows back because you had gel it will not be normal This is unacceptable nlastly the staff was not friendly at all and I have been charged extra for using my debit card but this is not important at all my nails are ruinednNever ever going back there and I would not send my worst enemy therennPS For all the people working there educate yourself You can start by reading this article httpwwwnailsmagcomarticleavoidnaildamagewithpropergelpolishremoval