text: I started looking through yelp for a great italian place to take my wife for mothers day since she loves italian and we rarely eat it when we go out because I am not a fan but after checking out the reviews I decided that we would try Ventanos I decided to hop on open table and make a reservation for for mothers day I was pretty excited to take her here because of all the hype that I had read It is unfortunate that it did not live up to it Let me explain nnWe walked in and let the lady working the door know we had reservations and she says no problem let me see what we can do After a minute or so she asked us to step to the side and sit in a oddly place booth by the front door while we wait This may seem nit picky but it seems it would be a much nicer sittingwaiting area without the table Anyways we then waited there for between and minutes while watching them seat other parties of or more while we just sat there Another lady who I am assuming is a manager or owner was walking around checking on the place and helped clear a table that is on a raised area right when you walk in and then came and seated us I can deal with waiting to be seated yes it is irritating when you make a reservation just to find yourself waiting nnOnce we were seated it took quite a while for the server to even come to the table to offer drinks or even say hello All while I am overhearing the older couple sitting right behind us praise who I am assuming was the manager about how awesome his service was Once we finally ordered our drinks the next thing that caught me off guard was when he walked by and set a brown bag with bread sticks in it on our table Now I do not know if that is the regular procedure and if it is in our opinion which may not mean too much it is very tacky to come to a restaurant selling entrees and be handed a greasy brown bag with bread sticks in it nnSo now that my kids have breadsticks and are happy that they have some food we are now ready to order and again we waited for an extended amount of time to order and every drink on our table went completely empty The waiter then came over and we ordered My son ordered a pizza my daughter got the alfredo my wife got the veal marsala and I ordered Filipino chicken adobo I know that sounds odd but I guess the chef is filipino and has this on the menu Once the food came I thought it would be the saving grace My daughters fetticini was grainy but everything else was good but the part that was odd to me is that the Filipino Adobo dish was by far the best dish at our table To the point that my wife the italian food lover took my adobo sauce and put it on her noodles from the marsala because she said the sauce was just ok nnSo now we fight the battle of paying the bill the server came back with the check quite a while after we had finished and I tried to get my card to him quickly and unfortunately he walked away before I could hand it to him so I looked at the bill for of us with of them being kids Kids drinks at a price point each was a little excessive and I although the food was ok it was definitely not worth the price range that is being charged We sat again for another minutes exactly yes we timed it before the server came back to take our check Once we paid we filled out the feedback card which I highly doubt made it to management nobody is going to hand their boss something that says well the food was just okay and your service was absolutely horrendous nnI personally cannot stiff anyone and this was the first time in my life that I wanted to walk out without leaving any tip No drink refills and an lunch that took from when we walked in the door until when we walked out is crazy I could only imagine if every server in that place was that slow and non attentive they would seat only parties at that table all day with an average hour meal time I wanted to like this place because the location is great but the bottom line is that even if the food was just ok and not great and they had stellar service I would come back over and over again but with the food being just ok and the service being horrible I know that I will not go out of my way to go back or recommend anyone to go there