text: I had shopped around for a boarding facility for my dog Found this place went in for a tour loved it it was clean and people very nice I made the appointment for drop off signed all papers needed VERIFIED my drop off date times because it was Memorial Day The morning of the drop off I called numerous times with no answer went over there sign said CLOSED We had a trip plan to leave in hrs an in a last moment I had to find care for my dog THANK GOODNESS for Petsmart doggie hotel I left messages with each phone call an never got a response So seriously is there people there with the pets Petsmart was AHHHMAZING an guess what EVERYTIME I called someone answered an they did not leave me hanging