text: While I am a fan of the chain itself this location and I have not quite seen eye to eye on some things nFor example what is new and what is usedfloor model nIn my opinion if something is out of the box full of dust and glitter and has possibly been tested by customers it is used and you should give at least off if you do not have a new one to sell nTheir opinion if it is not broken it is new even if no box exists any longer and it has to be beaten and cleaned nAlso their computer search skills leave something wanting I was looking for items they had only and after doing a computer search told me that no store had nWhen I looked it up myself I found that a store very close by had I called them they reserved for me and I picked them up that day nMoving on lolnThe staff is pleasant enough the location is small but chalk full of great stuff