text: Today I went to return an item There was no line at customer service and associates behind the desk One was on the phone with a customer one was messing with the register but no customer was there and the third appeared to be a manager I stood patiently waitingthe manager walked away the lady continued her conversation on the phone and the one who was playing with the register answered the phone and then hung up and said she was going to take a cart back to receiving She too walked away Not one of them even acknowledged I was standing there In fact the one who went to receiving avoided eye contact purposely as she grabbed the cart near me and walked awaynnWhen the lady ended her phone conversation she said I can help who is next I was still the only one in line She never greeted me or apologized for the delaynnTo top it off my return with receipt was purchased on a prepaid visa type card that you dispose of when done When I told her I no longer had the card she said if it will not let me give you cash then you will just have to keep it What No store credit even Well the drawer popped open and I got cash back nnWill really have to have a specialty item that I cannot get elsewhere before I return