text: Made reservation a day ahead for pick up and we were there at the pickup place minutes before the scheduled time the bus never show up we paid for roundtrip ticket ARIA tofrom LAS airport We tried to call and the customer service was not too helpful They just told us to wait for the next bus that is at pm There were two other people waiting for the bus for pm and the bus was late for minutes I would suggest people do not buy round trip ticket from them because the bus was not on time at all Waiting outside for more than and half hours was definitely not fun Words to the company Do not ruin peoples planvacation You cannot really run airport shuttle if you cannot be on time oh wellmaybe you can still run airport shuttle even if you cannot be on timesince it only mess up other peoples plan and you guys still get P not cool