text: Horrible how the hell do you lose my package when I am less then mins away from your facility Also the driver marked it was delivered twice for some reason I wasted a whole day with these people and the were not even sure if the driver even dropped it off at all and supposed the driver lost it After a minute call with Amazon they were very familiar with OnTracs inconsistencies and gave me an instant refund They ruined my first and last Amazon experience Looks like I am going back to eBay and ups