text: About a month ago a few girlfriends and I stayed at the Venetian hotel Initially this was going to be a more glamorous trip for us because the Venetian is a little pricier than most but it had beautiful rooms so we were excitednnAfter our first night in Vegas we woke up and were getting to go to breakast when we realized that every single one of us that had money in the room in our wallets or suitcases that did not travel out of the room with us was GONE As each of us checked our things we discovered almost had been stolen including the girl who only had a dollar bill in her suitcase and sets of speaker systems On top of that this thief decided to open our mini fridge as well and take several drinks that we would later be charged for nnImmediately proceeding this discovery we contacted the hotels loss prevention center They came up to our room to take a report from us Initially they seemed like they were generally concerned and wanted to help us in any way possible but told us we would not be contacted for business days after we would be leaving Vegas with the results of our claimnnUpon hearing back from the hotel they told us that indeed our hotel had been entered during a time in the evening when we were gone So my question to them was how can you fix this situation Their answer we can do anything about it I realize that there is a safe in the room that you can put your things into like the hotel suggested but no one comes to a star hotel like the Venetian and expects to be burglarized nnI am so frustrated and let down by the way things were handled by the Venetian After all of this was said and done and I continued to ask what the Venetian could do to better my loss of worth of property they continuously shook my calls off left me hanging and would not help me nnNEVER stay at this hotel if you bring nice things with you and leave them in the room apparently it is acceptable to be burglarized and have it shrugged off I am very disappointed in the loss prevention program and safety of the rooms The Venetian from my perspective is at fault for my losses incurred and I expected much better customer satisfaction