text: I was very impressed with the customer service at Enterprise PHX Airport First off I find it a bit of a pain to rent a car from the airport in Phoenix because you have to take a min shuttle to the rental car location but this is the same for all rental car companies at Phoenix Airport That issue aside checkin went smoothly when we walked over to pick up the car we were greeted by an employee sporting a suit He offered us a bottle of chilled water which was greatly appreciated He went over the aspects and condition of the vehicle Very polite young man Upon our return the same young man in a suit happened to be the one who welcomed us back Very friendly service and it was not just the young man we dealt with All employees I observed were very polite and friendly I will definitely book with Enterprise again