text: My first few visits here were to fix a problem that another shop could not fix Firestone diagnosed the problem stayed open late to fix it and called me to let me know that instead of waiting till the next day I could come by the shop to get my car since a manager would still be there doing paperwork And this was done free of charge nnMy next visit here was to find and fix an oil leak I was told the work would take a whole day so I dropped off my car at am Due to being backed up they did not start on my car until pm but I did not know that until I called them that afternoon They insisted that my car would be done that day but at pm they called to let me know that it would not be done till am the following day I was admittedly very upset and I let them know as much After picking up my car the next day the store manager spoke with me and discussed my disappointmentnnIt was an annoyance for sure to not have my car back in time but based on Firestone fixing my car for free the first time and the store manager taking his time to speak with me the second time I believe that this shop really does care about their customers and wants to make sure that they keep coming back I did price shop around different mechanics and Firestone seemed to be average low on some things and high on other things but overall close to the prices of other shops Another great thing is that they are open seven days a week and on most days till pm or so Many shops are closed Sundays and close by pm other days Based on customer service I would come back here in the future