text: So this was my first and probably only time that I will be staying at a Aloft hotel chainnThe hotel concept is based on competing with the entry level Motel and lower end Best Westerns But with a nice chicedgy decor that is geared toward the younger crowdcollege age or very young professionalsnnNot a bad concept but what kills this is the lack of lack of a proper checks and balances in the housekeeping maintenance departmentnnI stayed at two different locations this past weekthe Tempe one and the Airport Aloft Both had issues with room cleanliness not necessarily the maids fault as some issues were room damage that should of been fixed by managementnService was hit and miss Afirst day check in staff was okfemale bartender was friendly and gave us tips on were to go for St Paddys day nnBut one guy working the desk in his late s or early s refused to remagnetize our door key because none of us were listed on the reservation or the roomso after about minutes of us making phone calls to get our buddys brother on the phone we finally got our key magnetizedand he literally said oh yea I do see your name on the reservation not sure how I missed itnnOhhh and one female bartender actually had BALLs to ask where a shot glass went from the shot he bought me As I was sitting in the lounge area while they played poolhe pointed in my direction and told her he bought it for meshe said ohhhI do not want you walking away with itI guess there is a shot glass stealing issue at the Aloft Tempe locationnnList of prosnFree wifinFree pool table in lobbyn free water bottles and coffee in roomnDecor was nice and appealingnGood happy hour from draftsnConsnBoth locations had stained carpets in roomnPillows are really small almost travel sizenRooms are on the small side nAll three rooms and both locations had damaged walls from the desk chairnVery little storage room nComforters in two rooms were stained lack of a cover on the comforters means they have to wash the entire thing after each guestwhich I highly doubt they donAnd the coupe de grace was a red stain on the bed sheets of king bed at the Tempe locationabout the size of nickel and the nd stain the size of a quarters put together in a triangle shapennThere was a group of us and one reservation was lost so two of us stayed one night at Airport location while the rest stayed at Tempe location Overall all rooms had similar issues at two different locations so either is Chain issue or a Phoenix issue