text: Received an email from yelp in forming me that my original post was removed because it contained an advertisement so I am posting my original review again nnI had an appointment on Saturday October with Juanita at the salon Mozell and company Juanita sent me a text message stating she would squeeze me in at am If the stylist tells you that I think that is an appointment I got there before I went into the salon to let Juanita know I was there Then I went and sat in the lobby since there is no seating in the salon One hour went by two hours went by I said to myself this is crazy Mozell nor Juanita came out to talk to me during this two hour period to say I am sorry for the wait it will only be a few more minutes I was left out there for two hours and all I needed was a cut and style I told Juanita I would wash my hair the night before So I left and sent Juanita a text to let her know I was gone to this day I have received no response This is HORRIBLE and very very POOR customer service I will NEVER go back there No one deserves this type of treatment