text: stars might be a little generous nnHowever I do think Frys generally has better prices and better sales on a lot of there electronics compared to other places I guess I am mostly referring to Best Buy That being said like others have pointed out the service is not so great nnI bought a new HP laptop here about months ago It was refurbished but for all it had the price was great Since I was getting such a great price I bought a year warranty wit that covered everything Honestly although I am not sure if the sales guy was a all that knowledgeable about the product he knew enough and if anything did not add up I knew I had my warranty nnAbout a month ago there was an issue wa driver that allows the computer to connect to the Internet Honestly I am pretty sure I created the issue and it had nothing to do wthe computer itself I will leave it at that That is what warranty are for though nnI took the computer into the store and this is where my experience wthis Frys was less the stars The tech helping me seemed knowledgeable but lazy He knew exactly what was wrong with my computer but flat out told me I was better off fixing it myself since the Internet in the store was slow and I would probably be better off if I downloaded the program that could be used to fix it from another computer and transfer it on to my HP I explained to him that the other computer in my house was old and the Internet ran pretty slow on it but he assured me I would be better off than letting him do it in the store wFrys slow Internet I should have made more of a fuss over this but they guy was nice enough and did give me instructions on what to do so I just took his advice and left nnWell I was not able to do it myself I came back to Frys the following morning and the same tech was working recognized me I explained that I was not able to fix things myself and I do not care how slow the Internet in the store is I would be willing to wait for him to fix my computer and he did nnAlthough the tech seemed knowledgeable his laziness really bothered me especially considering I do not live all that close to this store and I had to make two trips here because of said laziness