text: Polite but incompetent basically sums up the service department I made the terrible mistake to lease a vehicle for the first time and it is not the lease I regret it is where I leased from Infiniti on Camelback aka hell on earth nnMy brand new car immediately broke and was without AC in the dead of summer which resulted in my car being at the dealership for three weeks Both the time frame for fixing and the breaking of the AC itself were flukes and not typical of infiniti yeah ok Fine They fixed it so I thought nnThe dual temperature feature on my car no longer worked degrees and degrees are the same temperature Any range in between is the same as well It is either just cold or above degrees I explain this am told it will be taken care of then to my surprise I go to get my car and they say everything is fine They did nothing nnI explain to the random service guy what the now unfixed issue is he sits in the car twirls some knobs and confirms what I am saying He then goes to the dipshit manager who cannot wrap his head around the issue and says why would you have the AC on of its set at degrees nnI admit at this point I wanted to smack his pensive face and needed to remove myself from the irritating scenario It was evident that his intellectual shortcomings were not going to change today so I again left with a partially working overpriced car nnInfinities are nice cars just not mine nAvoid Infiniti on camelback if you want a positive experiencennps They claimed that they rotated my tires yet the service light still remains on they cannot even handle that