text: This is the nd time I went to iPic I thought I would give them another chance because I really want the experience they promisennThis place is like being in First Class on the nicest airplane without any flight attendants We arrived early enough to have dinner at Tanzy The quality of the food and presentation are very good although I do not know if I would go to Tanzy unless I was seeing a movie therennAs for the iPic itself we sat in the Gold Class seating which promises reserved seating valet parking reclining seats complimentary popcorn and intheater service The first time I was here I got the regular Premium Seating which just has reserved leather seatsnnThe seats are very nice and they do recline so you can really relax just like you might at home with a nice high end recliner We did not take advantage of the valet parking but if you do you simply get it validated at the box officennComplimentary popcorn I was never offered any I have seen other reviews on here that have said that also so that is a recurring themennNow if there is one aspect of going to iPic that should stand out from other theaters it is the intheater service We were one hour and fiftythree minutes into our movie before the server approached us for service She asked us if someone was helping us so she must have just started her shift or was moved to another section The movie had minutes to go before it was over and she was handing us menus We ordered a drink and it arrived in about minutes We gave her and she said she would be right back with the change She never came backnnOverall it is all sizzle and no steak If I ever go back I will just get the premium seating and go to the snack bar myself At this point the only real advantage is that you have reserved seating so you do not have to fuss with getting to the theater early to get a good seatnnnThis is my review of the first time I experienced iPicnnI love the idea of this place and was really looking forward to going to an upscale theater with all the accouterments The design and layout of the place is fantastic with the exception that it is not readily apparent to know where to go once you are inside You have no idea where the auditoriums are because things are not like a normal theater layout I was hoping that there would be a little more attentiveness from the staff The cashier should have told us where to go to The concierge ticket taker should have told us what to do next For example do we go to our seats or should we head to the snack bar In a traditional theater the ticket taker has told us where the snack bar is and I expect at least that much from a premium theaternnOnce we found out seats we patiently waited for the touted seat service and hoped someone would come by to take our snack order We arrived minutes early for the PM showing of True Grit great movie by the way Not once did anyone come by to take our order offer a blanket or anything else We were ignored the entire time Maybe you need to sit in the VIP section to get that service I did not think that was a requirement for seat side service but maybe it isnnI will go back again and give it another try I LOVE the idea of this place but the execution of it leaves me wanting more Maybe they will get the kinks out or maybe they just expect the patrons to figure it out on there own I really hope that it was because they were so new or I cannot see this place staying in business if they are not going to deliver an exceptional night outnnUPDATE I have been informed that the seat side service is for VIP only so that would be why we did not get seat side service Even after knowing this I went back to their website to see if I could see that distinction made when purchasing the tickets I do not see it so just be aware that you need to be in the premium seats if you want the full experience