text: The entire staff at this office is completely incompetent I went here in Jan and after waiting AN HOUR past my appointment time I was finally taken back to the exam room I had been experiencing a sharp ear pain and all I wanted was some medicated ear drops Dr Mendelson prescribed me NASAL SPRAY In addition they made me do a hearing test which came back normal which btw that lady treated me like I was years old and special needs I think the staff should take the hearing test themselves because THEY DO NOT LISTEN to anything their patients tell them I left the office in tears