text: I was sent here for a ACE Fitness convention for my fire dept along with other people They told me they could not charge the credit card they had because it had to be the one used to make the reservations which is not true because companies pay up front for group rates on one card We were then told we had to have an actual credit card not debit card to put the security deposit on Unfortunatly i offered mine up since i was the only one in thr goup who had one The RIO ended up charging my card over times for seperate rooms nnIts taken me about months to get them to credit my card and charge the cities card as they were supposed to There was some type of problem with the DC govt credit card so they went to the only one other one on file mine without authorization nnThe only reason they got two stars friendly yet not competant hep nice rooms with decent views good not great location for decent prices free shows and a good shuttle service I did not like the overly priced drinks all of the working girls extreemly smokey atmosphere some nights The gym there was about a day rediculous One of the guys with me had a leak in his room and they did not imediatly move him to a new room to repair the leaky ceiling he was supposed to be comped free internet and that was also charged to the wrong credit card mineThe internet was a day or week cont remember exactly WHen most hotels offer free internet I have contacted them about this several times and was offered no apologies after haing to move alot of money from my savings to my checking accounts to cover their mistake