text: Every aspect of this company is a nightmarennScheduling is a pain though this airline is cheap you have to do some detective work to make sure you are getting the best price Which is why I had to book my guy four separate flights to get to and from a work conference in Orlando one from LAS to DFW another from DFW to Orlando then the same in reverse to return in order to get the best final pricennFirst flight was delayed and then cancelled No contact was made to alert me of this prior to arriving at the airport Every other airline I have flown has texted andor called me in a timely manner Had to make two trips in one hour to our lovely airport to retrieve my guy Staff had absolutely no ability to reschedule anything or come up with any possible solutions This airline only seems to have eveningredeye flights so next available flight was hours away which did not work for the conference we were travelling for in the first placennSince rescheduling with the same airline was not an option had to she will out lastminute ticket prices for American Airlines twice the price Spirit has very strict policiesrules about whenhow to request refunds and I am happy someone informed me that they are only able to issue one refund per trip per person In other words if your first flight has an issue do not do anything about it until you have thoroughly completed your travel with Spirit Because if you have additional issues getting home they will not be able to do anything Which makes no sense at allnnReturn flight was also delayed but luckily not cancelled Which is not to say it is was not without irritation What was supposed to be a PM arrival barely made it around AM Luckily I did not have work in the morningnnOverall flight experience is miserable Tinyass seats very strict luggage requirements steep fees for every little thing not even water is free of charge in the air Basically you can only travel with a lunchbox unless you want to she will out because they will literally charge you at the gate to CARRY ON a bag Even if it is a duffel bag Because lord knows if you are not got no leg room your weekend bag is not likely to fit under the seat in front of you eithernnIF YOU ARE CARRYING ON LUGGAGE take your bag to the airport and make sure it fits in their little container Otherwise the fees you pay will eliminate any savings you get on the ticket price Consider yourself warnednnI love saving money but I will not be doing this again