text: I attended a birthday brunch on Sunday It is been a year since I had been and honestly I think star is being generous at this point I would say the food is at a now and that is because they dropped the popular desserts off the menu and only have the cotton candy Gone is the junk food dessert platter They still have items on the buffet portion but none really stood out to mennThe ribs and the apple cinnamon pancakes off the menu were amazing just like last year Unfortunately that does not make up for the horrid service we received So bad that we asked to speak to a manager when the bill came I understand we were a large party and so gratuity was already added which I guess to our main waiter Kenny meant that he did not have to earn it Orders were slow drinks were slow utensils were slow Someone in our party waited minutes for a fork Toward the end one of the birthday host found the alcohol and took over serving duties It was deja vu from last year nnManagers excuse was they were short staffed I do not want to hear excuses Kenny should have mentioned that when we first seated He could have left pitchers of water tea extra utensils on the table to alleviate his burden Last year the server left the champagne bucket and we served ourselves nnFINAL WARNING PAY WITH CASH or Simons will hijack your bank account It has now been four days and they still have a hold on my account for a bottomless brunch I did not order for It is not necessarily the amount but the principle I was also charged for the alcohol free brunch which is what was my bill should have been I called and talked to the manager and he said it happens pretty frequently I understand holds but charging me for an entire meal I did not order is out of line Again just excuses