text: I absolutely love love love Best Buy But not this one Rude unfriendly and under trained staff Until the company and management do some training with the employees I will go somewhere else On this occasion I went to Sams to purchase a new TV I will be back but if I am treated poorly and ignored again I will walk right back out empty handed and drive to a competitor Shame on you Best Buy for not even trying and assuming we have no where else to shop It is a proven fact that consumers will pay a little extra and drive a little further for better customer service I did