text: The last months have shown a steady decline in this pisspoor service Where shall I startnnFor two weeks in a row now I can count on OnDemand crapping out on Friday evenings Try to navigate through selections and the entire module shortly becomes a nice blue screen of death and then freezes no buttons work no exit nada Reboot required Now the weeks in a row does not just mean it is happened twice Just twice in a row on a Friday evening OnDemand overall is chronically unstablennAnd how about trying to record a show Simple right Oh think again We have had several instances over the last couple of months where the last minutes is just POOF gone Show ends with a lovely message This show has stopped recording or some such other nonsense And it is not because the shows schedule got off ie started late making the end time after the top of an hournnThen there is the guide showing the name of one show the one we think we want to record but when we record and play it back it is a completely different show That is always funnnOh and let us talk signal quality For no apparent reason well is ANY of this for any apparent reason the HD picture will pixelate and become chunky and move sporadically or freeze and the audio sounds like a robot stuck singing the note B flatnnAnd please do not bother trying to use the Search feature in OnDemand More freezing typically awaits and yep a reboot is usually required since none of the buttons on the remote can end the nightmarennYou folks have a LOT of work to do And I will bet I am not wrong in saying you also have a LOT of unhappy customers And with very good reason Bad software bad network bad delivery BAD SERVICE I have never experienced such sustained poor quality from a providernnTonight was finally the last straw and will be happily entertaining other sources for our TV content next week