text: We turned off our water heater during our vacation and when he came back we do not know how to turned it on I called several co left a message to call me back but none of them called back except for Mario I told him the situation and he helped me over the phone as a courtesy Now that is a wow He did not mind spending time helping me over the phone with no charge you will never see that kind of courtesy at all Mario thank you again I will definitely call you and recommend you to anyone