text: Never thought I would be writing a review for a Coffee Bean and Tea Leaf I have worked for them in the past as a supervisor and have worked at several other cafes so I am typically pretty lenient and sympathetic with all baristas in the worldnnHaving said that my girlfriend and I wanted to grab some coffee for the road before checking out from the hotel They had one girl as an expeditor taking orders to speed up the line We ordered a reg hazelnut IB and a lg Orchard Peach iced tea We paid and stepped aside to wait for our drinks We received two reg sized drinks No big deal we let the barista know we had ordered a large iced teannConflict resolution at a coffee shop is quite simple The cost of avoiding an argument and satisfying a customer far outweighs the cost of remaking their ordernnHowever the employee here who decided to give us attitude state that we had paid for a regular regardless of the expeditor coming over and letting her know she had took the order for a large and walked away after giving us back the regular sized tea obviously does not share my viewsnnSo double and triple check your order when you ring up everyone cus they will NOT fix it for you