text: We hired this company in the summer of They had a great website and the owner Jason had a very dynamic personality said he was an Enrolled Agent with the IRS etc Seemed good nnMy first clue should have been they were more concerned about getting their first check than they were about the information needed to create the bookkeeping and tax files Months would go by without hearing from them and when you would send an email there would be no response When you called they would say there was an email problem and to send it to a different email address Then there was always an excuse for not replying I am traveling I am not in the office I will have check on it etcnnTax times rolls around and the owner brags All businesses wait until October to file their taxes I have already put yours on an extension Great Then I got calls from my folks that said they had not received their s The office could not find the information so I resent I gave them numerous documents to work on bookkeeping and nothing ever got put in placennFinally I called the IRS and asked if an extension had been filed The answer No but we see someone TRIED to file an extension on June th Of course when I called Total Business Solutions Jason was traveling but would get back to me the following week I went into the office and asked for my tax documents They handed me the same envelope I had given them and not one single letter or document with tax information had been openednnThe bottom line I paid this company more than in less than months and never received one item of work in return IRS s not filed personal and business taxes not filed no bookkeeping no receivablesexpenditures nada But they did deduct their monthly feennI have subsequently found out there are several others with this experience Be very careful about hiring this business If you do hire them make sure you keep copies of all communication because chances are you will need it later for Court