text: There is a reason we are told to be at the airport two hours in advance Had I left earlier I would not have missed my flight at pm the Friday before labor day nThe US Air representative was kind enough to rebook me on the next flight out Unfortunately the next flight was not until am the next morning Since it was Labor Day weekend the check in line was long I decided to grab a quick bite to eat then come back I returned less than minutes later and gone were the customer service representatives and self service check in counters had closed nI thought maybe they took a lunch break or something So I waited waited and waited some more There were several other US Air passengers there also I also checked Us Airs but no one was there either n I called the customer service line and was transferred to US AIRs Hartsfield Jackson number Frustrating does not even begin to describe how one feels when the customer service number rings the check in counter you are standing in front of Anyway I spoke with the same customer service different times before she told me US Airs reps would not return until am nThere is absolutely no excuse that I had to call customer service FOUR times before getting a straight answer Someone should have been able to assist me by my second call That is not an unreasonable expectation is it nAtlanta Hartsfield Jackson is nations busiest airport As such someone should be on call especially on holiday weekends where increased travel should be anticipated Delta and Air Tran both had customer service representatives on call