text: I had a pretty frustrating experience with the BonsettVeal office similar to Christopher Hs review I chose their business over others simply because of proximity to my house and I expected a quick and simple prescription renewal like I have had for years at my old optometrists office Their staff is friendly and Dr BonsettVeal is nice enough but the scientific method that another reviewer refers to is not conducive to easy breezy prescription renewalsnIve had a stable prescription for many years and have never run into an optometrist who had an issue finding the right glasses and contacts prescription With my first appointment I was given a both glasses and contact prescriptions that were considerably lower than I have had in the past but I trusted that they would work nIt took multiple visits to the office to finally get comfortable contacts and a prescription close to what I have had Weeks later I had to return to their office after ordering glasses using the BonsettVeal prescription and it being just as awful as the contact prescriptions nDuring each appointment I felt like the staff was rushing me and that no one really believed that the prescriptions were not effective I am due for my yearly appointment with them but I definitely will not be returning because of how much of a hassle it turned out to be