text: Awful Awful Awful Awful nThey are an AWFUL company with a MARGINAL overpriced product and what appears to be way too close to a monopoly on the Valley cable marketnnI agree with every Posters experience nnRecently I was severely overcharged via an AutoPay checking account transaction Literally they dippedin and removed nearly DOUBLE the amount they should have To add insult to injury they made the unilateral ignorant decision to KEEPcredit my cash rather than immediately return the amount to my checking account nnIt cost me a tremendous amount of time in repeated phone calls terrible stress and skimping on GROCERIES for the week it took them to fix their errornDISGUSTINGnnAnd as warning truly do not ever enroll in AutoPay nnThe Banks consider it At your own risk and Cox apparently knows this they haphazardly commit egregious errors in which they grossly OVERPAY themselves by mistake Additionally the billing cycles starts minutes after the last one which means you are ALWAYS in a billingcycle and can NEVER REMOVE AutoPay I had to shutdown my whole VisaDebit Card that is what Shiesters they are nnIm just about ready to make the leap to DishnCant wait nBye from me Cox