text: make sure that you have your complete flight itinerary printed out before you get to the front desk they will not rent to you if you have a debit card even if you made reservations with said debit card n i spent an hourandahalf watching one customer after another go through the line twice once to get their car and then again to get another car that was not completely fucked upnthe woman at the desk had no sympathy she would obviously been there a long time it took all of my patience not to correct her on her etiquette and demeanor nwhen we got our car the guy who cleaned and received vehicles advised us to get a different car because ours was dented and the ragtop was ripped when his boss found out he got chewed out for letting us know that we would probably absorb the cost of that upon returning the carnthis place is so totally crappy and shabby pay the extra five dollars and get a car from the guys who are at the offsite carmall this place was offoffsite and it took us twenty minutes to get therenjust pathetic