text: Atmosphere Fun and invitingnWaitresses on the floor Nice and helpfulnFood Basic BBQ nothing crazy but never disappointingnnThe reason for this review is the subpar customer service I received while at this location This is the second occurrence of poor service there however much worse the second time aroundnnI sat myself at the bar because being a single person I did not want to hold up a table during the lunch rush crowd There was people at the bar when I sat down I waited for a long time before finally being asked what I would like After placing my order I quickly received my drink and shortly after received my food which was brought out from the back by a food runner I assume nnWith my drink gone and my hands covered in sauce I had nothing to wipe my hands on Never did the bar tender come by to see if my order was correct or if I needed anything She instead stood at the end talking to two customers at the bar I was able to finish my meal and drinkwith enough time to use the wax paper from my basket to clean my fingers enough to send a message via Facebook to the Steele Creek location nnThen all of a sudden Robert the manager appeared and asked me how my service was I explained the issues I had and he in turn offered to buy me a beer However being tight on time and patience I could not allow myself to stay any longer nnWhat really bothered me was that after everything I got an apology from the manager but nothing taken off my bill and the bar tender never said a word With a place this popular I would have hoped for better service and better treatment nnI would not waste my time going there if you plan on sitting at the bar get a table and hopefully your experience will be better than mine