text: Horrid service The steaks were okay the owner the staff and the service were an absolute nightmare nnDont bother making a reservationit will not be honored I had AMEX Centurion make the reservation twoweeks in advance so we would have a good table and we still got shoved to the back of the restaurant for a big party that would be occupying the tables near the front windows nnQuick Note The big party never got seated before we would eaten and paid the bill nnBUT The big party people did show up in the bar area where we would been seated despite our reservation and gathered all round our table for an OPENBAR happy hour thrown by the I am flying solo birthday girl herself and proceeded to get drunk and loud just INCHES from our tablesometimes buttbumping our backs as we tried to hurry up and consume our steaks The staff and management did NOTHING to remedy this problem other than to offer us a free round of drinkswe declined We had to ask the people ourselves to respect our space which with a large group of drinkers was pointless nnSpeaking of the management if you are a day under the owner will not visit your table A manager will come by one time and dispassionately ask how things are but not the owner He hung out at all of the tables chatting with folks from Sun Lakes No one who seemed to be in charge really acted like they were glad we came there to spend our money Actually no one really was taking chargeleadership was in short supply The experience will make for an excellent business lecture someday nnThe waiter our waiters service button was turned down to just a shade better than completely ignore We had to ask him for everything including cracked pepper for the salads and water refills nnThen there was the annoying blondeish girl behind the bar who while attempting to be funnywitty answered my questions with questions or equivocations nnAnd it goes on and onif you have read to here you get the point There is not a surprise Disney movie ending where it all got betterit just got worse nnDont waste your money nnId like to have more options in the Downtown Chandler business area and see restaurants stay but I will never go back to the DC Steakhouse