text: It really pains me to have to write this rereview But I feel if I do not I would be doing a disservice to all Charlotte Yelpers who may find themselves in the same horrible horrible dining experience I had this afternoonnnI used to LOVE this place I used to suggest it to all my friends raving about the great NY style pizza great atmosphere and great service Today I feel like I ate at a completely different restaurant nnHostess was very sweet cleaning off a table for us outside We were sat and then we sat and sat and sat No one came over to even acknowledge us After finally tracking down our waitress we placed our drink orders and and ordered Mozz sticks app About min went by Then and I started wondering if they were brewing my beer behind the bar As i sat there waiting for our drinks for about min I started noticing a few weird things about our waitress New Lisa as it said on our receipt She was honestly acting like she had taken something the night before or that morning who knows and it was still in her system for sure Seemed like she was just wandering around lost every table she had was constantly asking for refills their check etc There was something way more wrong there than her just being new nnWhen our food finally made it she could not even remember who had ordered what out of all OF US AT THE TABLE And to top it all off the food was disgusting Mozz sticks were obviously frozensauce had no flavor I got chick parm stromboli it came out soggy somewhat cold and just gross My wife got the meat ravioli she said they were ok probably frozen as wellbut the sauce they were buried in was pretty unbearable I remember fresh ingredients from this place no morennI do not know if something major has gone on here in the past months or so but I will never be back after this experience When you have full plates of food left sitting on the table I literally took bites and no one says anything it speaks miles about the apathy of this restaurant staff ownershipnnKnowing its the same ownership group of some other local favorites of mine I will not be supporting any of their food until the issues are addressed and big changes are made I will make sure everyone I know who has eaten at this restaurant is well aware of the type of service and food this establishment offersnnExcuse me while I morn the loss of one of my favorites