text: Came here for my wifes birthday and had the worst experience I have ever had at any restaurant in my lifetime No exaggeration We go out to eat all the time and I spent many years waiting tables so I would thought I would seen it all but this experience takes the cakennMany details follow but the worst moment came when after a comedy of errors we complained to our server and she explained that it was our fault She specifically explained that she warned us that the restaurant was poorly run and then walked away nnSpecificsn Barely saw our server could not get drinks or plates clearedn Had a reservation confirmed for a week but they could not seated us for minutesn Friend ordered the ribs as an appetizer and was served a plate of bones and fat This did get corrected and a plate of decent ribs was later presentedn Friend ordered a draft beer that was undrinkable After sending it back was presented with a bottle When he asked if he could have a glass our server said No That was the problem the first time Something is the matter with all of our glassesn After ordering no food minutes later Server came around to say there is a big problem with the sushi I yelled at them but they are not moving very fast All food except for sushi was presented and literally minutes after everyone had finished eating we still had no food at all See previous about being warnedn When the meal was over we asked to speak to a manager We were told by our server she was a manager When we asked to speak to an owner our server explained that all the owners had left She literally left us with the impression that we had no recoursennWe were so incensed at the end of the meal that one of our party went over to the Living Room which we love and attend frequently and asked for someone there they are owned by the same people At that point we actually got an owner that was really cool He apologized profusely He said that our experience was unacceptable He took our phone numbers and promised to invite us back to correct the problems I hope he actually does this The fact that it took over three hours for someone to apologize was unbelievablennI would highly recommend you stay away from this place That the restaurant is running poorly is bad that they look at you dismissively and tell you that they warned you they do not know what they are doing is unacceptable