text: I am trying really hard not to be harsh Honest But this place has so many negatives and so few positivesnMany of the reviews here mention the noise They just do not give enough bad credit to the soundproofing This place is horrid for sleeping I stayed here Memorial weekend The room was clean but certainly not elaborately decorated Needed more towels Bathroom soso Nothing about the room or property decor stated upscale or resortnPool needs more lounge chairs they were all hoarded and taken very early in the day Misters would be a small but welcome addition to the Oasis bar by the pool The Oasis bar was frequently understaffed The poor person stuck there Jaimie was very pleasant but overwhelmed by the work load The concierge in the lobby was flat rude to several folks on situations I eavesdropped on Front desk on check in was nothing specialnBack to the noiseWalking down the hallway rooms s s etc my friends and i could and did stop and listen to any number of conversations thru the closed doors Mind you this was standing in midhall not up against door Amazed at how poor the soundproofing At night the place was a crashbox of noise Simply unacceptable on any level And certainly poor for a ResortSpa propertynMy comments to the front desk regarding noise were treated as HoHum Heard it all before nWhen asked about Phoenix by coworkers and friends I will have too in good manners steer them far away from this facility Which is a shame There is no way I can recommend this place at all Too many fine properties good pools and nice staff at facilities in Phoenix area nThis is definitely not one of them