text: RUN do not walk from this awful agency Was just in Vegas this past weekend visiting family I have been renting cars for years and usually just go with the best deal and this was no exception Next time will definitely spend the few dollars more to avoid this HORRENDOUS company I waited in line for an hour and ten minutes just to do the paperwork although I already had a reservation because it was a holiday but there were only agents available of the desks Once I paid for my car I walked to the lot and waited again This time for minutes in degrees The sparce staff was cold and obviously burned out and did not care Once I finally got my car it was another minutes to exit the lot because only ONE of the three exit lanes was open and these were exclusively Dollar lot exits Four days later when I went to return the car the line extended beyond the entrance with ONE person working Again waited minutes for a very rude agent to check my car innnNEVER have I had such a terrible experience with a car rental I wish I could give negative stars