text: I have eaten at DragonI a few times and I have mixed reactions The food has generally been pretty good We have gotten two dishes beef pho and a rice stick noodle saute dish that have both been consistently excellent A glass noodle dish was not good at all and a lemongrass chicken wing appetizer was just ok nnIts a bit annoying that they are still not serving all the dishes on the menu including several dishes that are prominently featured in pictures in their menu and on the signs that they put up before opening The steamed seafood egg cup and stuffed angel wings are the most blatant offenders here but they are also not serving any of their curry dishes or sandwichesnnThe real problem however is the service The people who work at DragonI are without exception extremely nice friendly and seemingly hardworking However it seems like most if not all of them have never worked in a restaurant before They really do not know what they are doing and it shows They do not know the menu do not know how to greet and seat customers and do not know how to insure that orders are accurate and completennI have no doubt that the people they have working there could do a really good job but they really need to look at their management There is a certain level of disorganization right now as evidenced by the page of the menu that has in very large font what is clearly a series of abbreviations indicating edits that should have been made to that page That means that someone forgot to look at the proofsnnIf they improve service this will be a solid fourstarsnnEditnIts been a few weeks since my review and I am downgrading this place to two stars The food is still fine but the service is simply unacceptable When you make a mistake the first thing that you should do is apologize That has not happened twice now and it is incredibly annoying There are seven reviews for this restaurant and if I am not mistaken every single one mentions some kind of servicerelated issues nnTo the owners of DragonI If you are reading these reviews and I would not be surprised if you are not what you need to do is hire a competent manager AS SOON AS POSSIBLE Train your staff Institute some actual procedures Make at least some attempt to actually get dishes out to a table at the same time I will gladly raise my review if you can raise your standards to those of any semicompetent restaurantnnOne more thing they just ordered a bunch of drink menus that say Dragon One Jesus Christ guys learn to actually look at the proofs when you order somethingnnEdit Service has been better the last few times I have gone in I will bump it back up a starnnEdit Virtually every time I go to DragonI there is something wrong with my order This is incredibly frustrating since the food is pretty good Back down to two stars