text: Terrible service sirloin tips burnt the last time we came This time we were unlucky to get the same server Bianca nnThe first visit she never checked up on us and when she gave the check We then said the sirloin was burnt she had a blank expression on her face then walked awayof course she did not get a tipnnThe second visit after a month we asked about the kids menu having free refills on drinks she said soda only We told her that the little sign said chocolate milk too She then responded with I have been here a year you do not get refills on that She also told us that she will be getting another server for usnThis server has evident service issuesnnThe servers name is Bianca and she was very rude obviously hated her job She should never be in a customer facing position it would benefit any company more to put this type of terrible personnel more back of the house As a patron we come to different ihop locations this is the worse one nnWe spoke to Bernadette the manager we did not feel that she did anything immediate to satisfy our complaint so we asked for her bosss number because we were treated horribly by Bianca she needs to go The manager did however ended up being the one to just serve us and was very pleasant with another server soleil or something nnWe were here to relax enjoy our saturday morning have a nice family breakfast not experience all this non sende