text: This place was great when it was Rave now the customer service SUCKSnnI ordered some tickets online for Godzilla for tomorrow but now I need to cancel them AMCs website does not give you any way to cancel them except to call their hotline I have been on hold for MINUTES and NO one has answered the phone How am I supposed to cancel my tickets to get a refund when no one answers the damned phone Here to serve you hours a day days a week my ASSnnI also tried calling the theater direct to see if I could get some help that way Would not you know it called them four times and no one has answered yet Did everyone who works for AMC keel over and die The fact that I have been sitting here on my phone for close to minutes now to cancel some stupid movie tickets is absolutely ludicrous I will be going to Galaxy from now on at least I know from past experience that they actually care about keeping their customers happy