text: Expecting a professional establishment Expecting good customer service Expecting to be greeted as you come in the door Expecting to be helped in a decent time frame Well do not go here ever I have been to this place twice and both times were a bad experience When you walk in the door you are not sure where to go because the place is so sloppily put together So naturally you stand and you wait expecting for someone to come and help you Not the case here The employees sit and have casual conversations while they should be helping customers nI stood and waited for almost minutes both times The first time I was coming to buy cleaning solution the second time I was coming to get a piercing tightened Its not like I was going to get some huge tattoo or something my visits should not have lasted for more that minutes each yet I was forced to wait and wait to the point that on my second visit I gave them a piece of my mind and went elsewhere nAnd they have this disgusting leather couch that they have people sit on while waiting for their service I would suggest you not use it you will probably get AIDs