text: Wow a lot changes in months I gave stars back then but with this new ownership not this timennOrder my usual and was told it would be to minutes So I headed over at minutes and was told by Darrin I think said that my order just came out and he will go get it So I waited more minutes while he and a driver were chit chatting in the kitchen to get me slice and cheese sticks When he finally handed my order to me he offered no apologynnOnce I got back to my office the order was not correct and the slice was cold I gave them a call and Darrin tells me he is the manager so I told him the problem Again no apology he just starts whining about being the only person back there with orders I explained to him getting a slice out to a waiting customer makes sense since they cool off faster than a full sized pizza This clown goes on to tell me how difficult it is to work back there by himself and I must never have worked in the food industry before well jackass yes I have for many years and I learned two things how to prioritize and how to offer great customer service nnSo in trying to find a real manager to speak with I called the Val Vista store the young ladies there had no idea what to do so they told me to call Nicole back at nnTo the owners of these franchise locations you need to do some in depth training of your staff on a variety of issues