text: Bad experience and service I made a reservation here that I needed to cancel I cancelled it more than months before I was supposed to stay and they charged my credit card saying I was a no show I emailed the hotel times and got no response at all I called and talked to someone who said they have no record of me canceling When I asked to talk to a manager the girl on the phone said the manager Cassie would call me back Never got a call I called their corporate office to try and resolve this but I think I will have to end up disputing the charge on my credit card What a pain