text: My roommate and I had been ordering from this place for over a year We were incredibly loyal and encouraged all of our friends to order from Pong Pong I know from my own records that we have given these guys hundreds of dollars in businessnnLast week when we were moving and completely foodless we followed our usual routine and called Pong Pong The food took an hour and a half to get there they said mins the delivery driver called us twice yelled at us and then hung up both times When he finally got there he WHISTLED at us to come get the food from his car and when he did not bring one of the meals we ordered he simply apologized and left My roommate ended up having to get in his car and drive to get food after waiting over an hour for Pong Pong to bring us our simple two entree order Not to mention the food I ordered with no onions or mushrooms was covered in bothnnThe next day I called to speak with the manager and get my money back and they refused to reimburse my card told me they understood that I would not be giving them anymore business after trying to remedy it with off my next ordernnAre you kidding me nnDONT ORDER FROM THIS PLACE I used to stick up for them when others said their food was gross and service bad but apparently they really do not care about maintaining a report with loyal costumers and solving problems I know the economy sucks and everyone is trying to hold onto their pennies but a free meal is all they needed to keep a steady flow of business from us and our multiple friendsnnAt this point I would go to Panda Express before Pong Pong