text: I have not written a bad review but I feel that this would really benefit future customers This particular location is always so crowded which contributes to the long wait for a table and their slow service There is also an awful smell that fills the restaurant at least that is what I experienced when I was there nnAnyway after a long wait our server had finally noticed us and took our order I had ordered the steak tips and a side of pancakes It took a while for our food to come and after getting my food I realized that my pancakes were never delivered I told another server because our server was not around The lady said she was sorry and that it would be out but still no pancakes I had to tell someone else that I did not receive my pancakes That server forgot as well After being halfway through my meal I just did not want to bother having my pancakes anymore so I just asked them not to charge me for it nnYou would thing they would have given me a free meal or something but they just took off It was such a disappointing experience The food is good but their customer service needs improvement