text: On December I noticed that my outdoor freezer had a puddle of water surrounding it I quickly ran out to Lowes in search of a replacement freezer We have never been a fans of the Rock Hill Lowes so we went to the one in Fort Mill They told us that they would look and see if they had any in stock Well turns out they did not have any in stock but they would call the Rock Hill Lowes to check for us It was taking quite a while to hear back from the staff in Rock Hill so we went ahead and drove over to the Lowes in Rock Hill while waiting on the one in Fort Mill to give us a call on our cell phone Fort Mill had not called us in the minutes it took us to get to Rock Hill nor did they ever call at all to let us know an answer We were not happy with Lowes so we searched other stores such as Sears and Home Depot We finally found a store with a freezer in stock but never did we hear a response from the Lowes in Fort Mill Very slow and inconsiderate service In the future while searching for appliance needs I will stop at Sears and Home Depot