text: This bar only gets star because giving stars is not an option This place is run by incompetent deceitful managers who hire incompetent untrustworthy employees The first and only time I went here I was overcharged and then lied to by the management n I had gone out with two friends for drinks I charged our drinks to my card for a total of I tipped in cash I have worked in the industry and know how much cash tips are appreciated and drew a line through the tip line wrote for the total and signed the receipt A few days later I checked my bank statement my card had been charged for So I visited the Ivory Room to speak with someone about this gross overcharge When I showed up I asked to speak with a manager to which the employee responded that there was none present I told him I had been overcharged and needed to correct it explained my situation and then the bartender responded by saying I was the one who waited on you you meant to tip me and close your tab for I argued with him saying that was ridiculous and not what happened to which he responded Oh well maybe you were drunk Unbelievable not only that he would say that but I had one drink He told me I could speak with the manager next door but she would not be there until the next dayn The next day I went next door and asked to speak with the manager a woman came out and asked me what I was there for I explained the situation and she responded Oh he the bartender told me you would be coming I looked at the receipt and you wrote in a tip for First off that is not even the right amount and second she was obviously blatantly lying to me I told her that I wished to see the receipt and she told me she could not get it at the moment but if I came back the next day she would have a COPY for me behind the bar but may not be present I was too frustrated to refute and came back the next dayn The next day I came back yet again asked for the copy and the manager comes out She said that she went back to look at the receipt and I was indeed correct I had written a line through the tip line and written on the total Making it very obvious that she had LIED to me the day before She said she was going to refund my entire as she should and if it made me feel better she would really scold the employee who did this it did not n I had every intention of getting this employee fired for very obviously thinking he could take advantage of me because he thought I was drunk or would not check my bank statement n Bottom line This place is run by incompetent deceitful people The manager I spoke with is also the owner If that does not say something about the standards of service I am not sure what does