text: lucky leprechaun went all month to get entries never won anything at any of the sunday drawings at butentries were going to go in for the grand prize drawing on at pm all you had to do was swipe your card at a kiosk and i was told by a players club employee that the time was on Sunday Well like hundreds of patrons we were in line at of kiosks well before but due to the long lines the drum closed and our entries never got in what a lousy way to do business A simple solution post times at the players club so accurate information is available as the club closes allow anyone in line by the cut off time to enter a drawing and postpone the winning announcement until all entries are in set up digital displays with winning numbers the announcer held the microphone so close to his mouth no one could understand the numbers being called ask anyone they will all agree I used to like this place but this March contest has shown me the lack of good customer service one supervisor actually said it is not their responsibility to make sure my entries make it in that is on me well miss cocky it should be your concern to have ample kiosks to handle the crowds for special drawing dates or use common sense and have the drawing time delayed until entries are in the drum not another cent of mine will be spent n their gaming restaurants concerts coffee shop If i get any freebies i may go but nothing more out of my pocket