text: I called Action Pool Service to get my pool tile cleaned to remove the serious calcium deposits that I hadnnIt all started great Steven who made the appointment for the inspectionquote was great and Jim who did the inspectionquote was also very nice so much so I forgave him for not showing up for his appointment twice third time was the charm At least he did call to cancel both times and again was very friendlynnAnyway because of Jim and Steven I did end up accepting the quote and giving the green lightnnOne of the techs did the actual cleaning his name escapes me right now and initially it all went very well too they used bead blaster to perform the cleaning rather than acid and he did call me twice to keep me posted on the progress and run a few things by mennOnce the pool was filled back up Jim came back to add salt and CYA back to the poolnnAnd that is when things started going SouthnnI told Jim that I noticed that the other tech had left quite a bit of bead blaster at the bottom of the pool and I asked for it to be cleaned up Jims answer was that the infloor cleaning system will take care of it in a day or twonnWell it did not and I emailed Steven back and asked for them to come and clean the very large amounts of bead blaster that was now covering the bottom of my now filled pool That stuff is heavy and the infloor system just does not have the power to remove it And even if it did it would just go into the pool filter and clog the heck out of it And we all know pool filters are a pain to cleannnSteven never responded and suffice to say I had to figure out a way to clean the stuff myself the only option ended up being buying a robotic pool cleaner that I literally had to run every day for TWO WEEKS to get all of the bead blaster out Besides the hassle those robotic pool cleaners are not cheap I had no need for a robotic cleaner until they filled my pool with bead blasternnIf that was not enough I later also found a huge pile of bead blaster that had been left in a corner of my backyard hidden underneath some gravel That has been equally a pain to remove since you cannot just hose that stuff off it is extremely hard to get rid ofnnSo in the end in spite of Steven and Jims initial friendliness they basically left me with a huge mess to clean up and more expenses Had I known what I know now I would have definitely gone with somebody else or done the job myself and saved both time and money