text: Wow what an experience I went in for their free air pressure check He told me I needed new tires Now I had just gotten theses tires from them about a year and a half ago so I thought it must be because I am a girl and he is trying to snow me So I happened to be getting my oil changed by my mechanic whom I have been using for many years and he even said I needed tires So it just so happens that I get an email for a Black Friday deal saying if I buy tires online and make an appointment to have them installed I get bucks off Ok That works So I buy the tires and make the appt for the next day I go I get them put on The guy says wow you really did not get a lot of mileage on these We will submit them to Yokohama and they will prorate it for you Since it was Saturday they could not do it that day So my total was That is with the discount for Michelins So Monday comes and I get a message saying the guy I had was not working that day and he would take care of it Tuesday Ok I thought it was nice that they took the time to let me know So I stop in on Tuesday and my guy calls the company right there He refunds my and the new charge was They were k mile tires that only lasted k so I got most of it back Then I said but what about the Black Friday discount He said well you are already getting them for I felt intimidated so I accepted it and left The more I thought about it the more annoyed I got After all I did what I was supposed to do for that deal He said they would have to eat the amount I was refunded because the tires did not get saved Someone disposed of them Not my fault either So I went back A new guy helped me I explained He pulled up the info He got my guy He said does this amount reflect the off My guy hesitates Looks at me I say nothing He knows I know He says well we are eating the prorated amount because the tires were disposed of New guy says that does not matter Does it reflect the My guy says I guess not New guy gives me the refund new Michelin tires for Just beware people