text: My husband and I recently went to MtCharleston to play in the snow We stopped in to the restaurant to get some lunch We had been to A Cut Above on several occasions On this occasion the restaurant was only about half full The lobby of the hotel was packed with people trying to get warm There was a long line of people waiting to get in to the restaurant The hostess ran around the restaurant frantic although the place was only half full A couple in front of me was told that the wait was minutes I inquired about the wait and said to the hostess that I could not understand why there was a long wait when there were so many open tables She then told me that it would only be a minute wait She was very overwhelmedwhy I have no clue You would think that with the snow the restaurant would have a plan in place for an influx of peoplennI have to say that this restaurant is becoming more and more shabby in appearance over time My husband and I sat at a table with chairs that did not match The carpet and windows are dirty Then our waiter appeared He looked and acted like Lerch from the Addams Family He had zero personality provided terrible service and would come to our table look at it take things away without a word It was very bizarre The food was mediocre at best definitely not worth the price nnI must add that a couple sat down at a table behind us shortly after we arrived We shared the same strange waiter Our food arrived and we were finished in the span of about minutes and their food had not even arrived To say that they were frustrated is an understatementnnOh and then there was the joy of getting the check I asked Lerch for the bill and waited more than minutes for it Finally when the manager walked by my table I asked him for it he brought it with a togo pizza box He held it out to me blankly and said Do you know how to put this box together I have no clue ReallynnA Cut Above in my opinion does not even begin to make the cut The restaurant has so much wasted potential I will not return and waste my time or money