text: I would like to say that I emailed my concerns to the owner weeks ago without a response AND I posted on the reviews section on their FB Finally I received a comment on FB saying someone would be back to be soon tomorrow at the latest That was a week ago so here I am I feel I have given them ample time and they are choosing not to address the issues and they have deleted our concerns from their FB pagennFirst I will say that their bulbs have always been good and we get a quality tan That is the only positive thing I can say about the Surprise location Their location on Bell and rd I think is the complete opposite very clean and a very friendly staffnnMy husband and I have been tanning here for or years at the Surprise location In April of this year we noticed that things were going downhill The overall cleanliness is poor there is shelving ripped off the walls and not replace clothes hooks ripped off the walls some beds have music some do not etc Most recently bed one was down for a month We were told that someone used the wrong tanning lotion and they were waiting on a cleanerfor a month Meanwhile we are forced to wait for a bed and if bed one was working that would be lessened nnObviously the owner does not care that is clear with his lack of attention to these issues and it is a shamennTanners beware the Surprise location is the ugly redheaded step child You will pay all the money at Celebrity which is fine but you will not receive highend service or accommodations