text: For a long time this was the Best Buy closest to where I worked I ordered some movies online and opted to pick them up here since I would go here on my lunch break anyway and I could save shipping costsnnBoy was that ever a mistakennI was on a tight schedule since it was my lunch break and all So I rushed over here figuring I would run in pick up my movies and be on the way back to the office in no time at allnnI walked up to the counter to pick up my order all proper receipt slips in hand They took the paper and went in the back After several minutes of searching NOTHING this comes AFTER telling me online my order was FOR SURE READY nnEventually managerssupervisors got involved in the search I stood there for OVER HALF AN HOUR and remember I am using my lunch break How hard would it have been to just go get those titles off the shelf and call that my order It would have been a much simpler faster alternative I ordered rather than just buy them in the store to save some money they had some internetonly pricing deals nnCan anyone say incompetent Unlike a lot of people on this forum I actually LIKE Best Buy But I will sure as hell never order anything from them again and will never pick anything up at this particular store again These people do not know what the hell they are doing I will gladly go the extra distance to a different location next time though