text: After reading newspaper rave reviews I thought we would check it out for a potential Bachelorette Party Checked the newspaper and website for hoursand made a VIP reservation online Got an auto response that someone would followup with me they never did until I made a SECOND VIP reservation that night Write up in the paper described heading in with the girlfriends for happy hour on the way home from work from We arrived a little before to find the place locked up and dark I called their number and was told they would open at We sauntered around downtown and returned a little after staff were theresetting up We were told they would open at So we went to another bar nearby to wait We returned at and they were still setting up did not have our reservation The person whom took my reservation escorted us in and offered us a drink and said he would be back to show us our table then disappeared The staff were still busy setting up and we stood at the bar for about minutes sipping our drink Ryan never came back and staff basically ignored us The greaters never welcomed us or presented us with a rose as described in their website nnThe venue is labeled as a lounge It is not It is a night club with flashing lights DJ and loud music A lounge is a place where you can sit back and have a conversation at a normal level with your grouptable without yelling in their ears so they can hear younnOur experience was so bad we will never return and will tell everyone we know not to go