text: I am in a monthly rental and the AC goes out I reluctantly called the Home Warranty co To schedule an appt They showed up fairly quickly but the tech was not very friendly spent a LONG time looking at the unit and then told me he temporarily fixed it until it really breaks OK A few hours later the house is hotter call back for another appt The next guy out looks at the unit and tells me he cannot fix it tonight that it needs to thaw out first Its summer in phoenix not going to happen Total BSmy husband had to tell him how to fix it and once he finally listened he was able to make the repair Crappy service rude employees