text: I was using CenturyLinks Pure DSL service for about a year when the service went downhill seemingly overnight Pings went through the roof and I was unable to even watch video on YouTube from about pm to midnightnnDespite spending close to four hours on several online and phone sessions with socalled customer service representatives they had no answers and would not even acknowledge that there was a problem In addition they basically threatened me with a tech repair fee if I scheduled an inperson tech visitnnJust cancelled the service and it felt great to give these jerks their modem back They are now trying to hit me with a cancellation fee They will probably get it out of me but not until I file a complaint with Nevadas public utility commissionnnStay away from these jerks