text: I booked TWO rooms for my and my friends to have a good time in Las Vegas We love Vegas but will definitely stay at a different hotel at our next visitnnFirst we checked into our first room at Yay one room was ready and our nd room was suppose to be the connecting room next door but that did not end up happening our nd room was not ready until pm and was not even the connecting room nnAnd in our nd room we did not have shampoo or conditioner So I had to call for them to bring it up but it took them hour to do so because the runner was all backed up Aye mi That was just the beginning Then we called to go to Marque and the concierge put us down but later we found out from a promoter the club was not even open that night Thursday on th of July only one of the rooms Boombox which is not the main one was open The concierge failed to tell us that nnAnyways I do not want to keep complaining BUT I will say for a luxury hotel their staff from the receptionist desk to the concierge to the security that did not know where things was or how much the buffet cost all need some training On the job training is NOT enough I think for this price the room and staff definitely could have been better I would stay at an older but more experienced hotelnnHope this helps