text: Horrible I had an appointment for months for a cut and highlight and I called them the day of the appointment to confirm because I never received a confirmation cell the day before The receptionist Jessica was completely rude and said my hairstylist called in and she was just getting around to calling me the salon had already been open for hours She made no effort to try to squeeze me in or apologize but just said there was nothing she could do I have a year old and a very busy schedule and cannot just pop in to get my hair done I would think with as many salons as there are in Scottsdale that they would do their best to accomodate their current customers I will NEVER go back