text: Back in January I had to have my gall bladder removed which was a very unexpected and scary surgery for someone like me who has only ever had my wisdom teeth out I was referred to Dr Tengs office by a friend of mine who had the weight loss surgery that is his bread and butter I should have waited for the doctor who I was referred to in the ER to have an opening but I was in a ton of pain and wanted to have the surgery as soon as possible It was no surprise that my liver was inflamed and that Dr Teng said it was the worst gall bladder case he has ever seen but at least he got it out and although I now have an inch scar it was worth it to no longer be in the kind of pain I was experiencingnnI too had to pay a deposit before the surgery which I did and then six months after the surgery I received a sizable bill I could not understand why after the deposit and my insurance company pitching in he was still expecting me to pay almost With the ER bills leading up to the surgery taxing our finances as well you can imagine I was not thrilled My husband tried calling the office at least three times to get the scoop on the bill When it came in the mail it looked sketchy with no actual descriptive information on it I could have designed a more legitimate looking invoice on my own computer We wanted to know what we were paying for exactly and why the balance was so much After three phone calls my husband had still not heard back from the office yet they continued to send out invoices threatening to slap us with a late payment Honestly who does not return phone calls If you are a business it is what you do We were very frustratednnFinally my husband got ahold of Dr Tengs head secretary or office manager who seems to think very highly of herself She was very unhelpful and would not answer his questions besides telling him to contact our insurance provider Again what kind of business practice is thisnnWe paid our bills and hopefully that is the end of it