text: I was contacted by my mortgage company Seterus to start the process of refinancing with Quicken Loans They told me that my loan is in outstanding wonderful standing I could refinance with zero down So I started the application process but decided to do some checking around on the web regarding consumer reports Glad I did They have SO many complaints s and s of them Scared me to stop the process right there on the spot But now I get phone calls emails nonstop They are relentless I do not know much about refinance but when ALL of the complaints are EXACTLY the same then there is something very fishy going on Do your due diligence and look around online before you possibly get hurt by this company