text: I typically rent my cars through Enterprise but this experience has me shaking my head I landed less than minutes early and went to get my rental When I got to the counter I was told they did not even have a car the property and would make some phone calls They told me they had another car but they wanted to charge me extra I have always been upgraded at no extra cost in these situations I booked my car through hotwire and was told that by choosing a compact over economy that I would get more features However when I got my car it did not even have cruise and I had to put on about miles The car did not drive straight was not that clean front windshield was streaked from the inside and something was spilled in the center cup holder There were no power seats or adjustable steering wheel I found a lever but it did not seem to do anything broken maybe I was mostly upset that the car did not have cruise you would think that would be a standard feature When I returned the car and the lady asked me how it was I told her that I was unhappy but she did not seem to really have anything to say except when I told her my biggest complaint was that it did not have cruise she did say that the guy who issued the car to me at the airport should have told me that Come on Enterprise you can do better than this