text: If you do not want to read through my drama just beware to DOUBLE CHECK your order if you come here The food is fine like any other MacDonalds but they have a tendency of getting orders wrong for me anyway and no I do not ask for any kind of unreasonable custom ordernnI am putting my grievance here because the managers there just do not seem to care On several occasions this particular Micky Ds has gotten my order wrong A nuisance at first but I was willing to let it go one time two times three times nnAbout a month ago I would already lost track how many times they have gotten our order wrong I did not have a receipt but I did call the manager because I wanted to let them know they should work on training employees about reviewing orders It has happened one too many times for me not to speak up She was apologetic and even tried to rectify the situation Come by next time and I will still let you get your order for free Tell them Corrinda said it was ok I was like Whoa that was awfully generous and thanked hernnA couple of weeks later I had to take my daughter to the ER for a scorpion bite This Micky Ds is barely a block away so I sent the husband to get our dinner They forgot my McNuggets Well this stressed out mamma with a screaming baby in the ER with the worst pain that anyone could possibly imagine was not going to take this sitting downnnI drove back to the Micky Ds with our order and receipt and asked to see the manager I told her about our most recent experience in addition to the missing McNuggets She was apologetic saying her minimal obligatory apology and sent me on my way She said something about just starting but that got me even more pissed off that she was defending getting orders wrong There is no excuse Do not even get me started on the fact that she hardly spoke English which I believe may have contributed to her reticent behavior Come on now at the managerial level communication with customers is pretty vital I would thinknnI left flabbergasted that my money was not refunded not even that it was not refunded but it was not even offered but I knew I had to take a breather because my daughter needed a mamma who was calm and collected No point in getting steaming mad You got your nuggets so just let it go I told myself nnThe next day I decided to get our free breakfast because it was a hellish night before to get up early and make breakfast for everyone When I dropped Corrindas name to the cashier and how she was going to comp my next order she asked for a receipt I said I did not have one and she was going to ask the manager what to do A minute later she came back and told me they could not give me the breakfast for free if there was no receipt I told her get the manager out here so I can explain She goes to the back again and comes back out a couple minutes later and says that the manager approved Again I wonder if this is a training issue because i would have expected for this manager to come out and talk to mennThe restaurant itself is nice and there is a playground The food is fine tastes like MacDonalds I will be coming here as little as possible for the sole fact that my orders have been incorrect on so many occasions that I have lost count The managers do not seem to have a good handle on training their employees and the managers themselves do not seem to know how to handle customer issues