text: Since my previous review Earthy have in fact been in touch to apologise for the slightly offservice I have experienced I have to say this level of customer service and focus on feedback definitely warms me to them again nnThe food has always been great the only thing I was a bit putoff by was unfriendly service but since that has now been actively remedied I am once again a fullon Earthy fan I have not actually been back since they have been in touch but I will update again for my return visitnnOther cafes take note this is how to keep customers coming back