text: Well For starters my experience here was bad enough it got me to create a Yelp account to share it with any unsuspecting potential ticket buyersnnMy fiance and I wanted to go somewhere fun for New Years so we bought two VIP Access Hosted Bar at Ghostbar tickets because we wanted a good view of the fireworks for my birthday which happens to be NYE The VIP Access was supposed to guarantee us access to Ghostbar per the ticket agreement and receipt The Palms was also selling All Access tickets which gave people access to all three clubs in the Palms nnWe arrived to pick up our tickets at pm and got our Hosted Bar wrist bands at pm a long line but makes sense for NYE in VegasI think Then we moved on to the Ghostbar line Yes another line Again Vegas on NYE probably makes sense there are a few lines Then wam We were hit with the news They apparently overbooked Ghostbar Birthday fun over I suspect they oversold All Access tickets and of course anyone with All Access ticket headed straight for the barclub with the view rather than the ground level club We paid quadruple the price to be in the club with the view because we were not in the mood for an interior crowded pitnnThey tried to make up for it by granting us access to Rain on the ground floor If you have not been to Rain it is your average big walled in black box club with booming music crowds and zero view We were not impressed and feel totally ripped off nnMaybe if they refunded our ticket cost put us in the black box club and treated us like royalty the rest of the night we could have possibly had a good time They did not nnI hear the fireworks were great Think twice before you give these guys your money and expect something in return You would be better off gambling