text: I am a platinum Starwood member I have stayed at timeshares before so if this is the basis of comparison this is a great place Rooms are well maintained and the accessibility to the lazy river at the resort is great for families However if you are coming to this property accustomed to a Westin experience this is a let down They definitely treat timeshare owners differently read not as good than hotel resort guests The special attention and treatment of preferred Starwood members is significantly less on the villa side This is especially evident with the reception where they treat you like potential fresh bait until you let them know you are not looking to buy STARWOOD MEMBERS BEWARE do not waste your points or your money you will be disappointednnI will not stay here again and conduct better research in future to ensure that I do not stay at any of the Starwood timeshare resorts