text: I wish I read the other review before I decided to go in nnThey got me with their receive two services for free flyer from the mail I paid for a Brazilian wax eyebrow wax and underarm wax I got eyebrow and underarm wax for free which I did not think was a good deal at all granted the quality of service which is NO QUALITY I have paid more or less the same amount for all three services in the past before tip at regular pricennIve been waxed all over the country most of them in LA and I have to say that European Wax Center gave me the worst waxing experience EVER Their employees were super nice but you can tell that they have been overly trained and are literally speaking off scripts They also tried upselling me everything from overpriced products to purchase of membership and future services That just takes the personal experience away which is very bad because body waxing is already uncomfortable enough so the environment should be personal and warmnnIt also bugs me that they did not tell me exactly what European Wax meant before getting me naked It is a no strip wax which only dries at certain room temperatures so it was chilly in there and there was nothing they can about it like turning up the heat because the wax only dries in cold temperatures I asked for a blanket or towel and they could not even provide that Once the wax dries it hardens and they pull that off The wax they are so proud of could not even handle taking off the fine hair so they had to go over every area at least twice That is not only painful but also ineffectivennI asked the aesthetician Aja how long she is been waxing and she said less than a year I did not have to ask her that I CAN TELL SHE IS INEXPERIENCED Not only did she leave ingrown hair she also left a bunch of hair behind I would have insisted on having it corrected so I can be completely bare which is how wax hair removal should ALWAYS be but she already went over every area at least twice so I was in pain She was careless heavyhanded and paid no attention to detail Stray hairs were left behind everywhere and my eyebrows are now uneven There is no way I would recommend this establishment to anyone nor will I ever be back I would rather go natural