text: To Yelp readers Avoid this airline On a recent trip I was denied full access to my seat middle passenger encroached on half of my space creating an intolerable experience and safety hazard Not only did YOU S Airways not make alternative arrangements but refused a prorated refund They spent more in capital and staff expense defending their indefensible position that the cost of the refund and created some poor advertisement as a result A brief Facebook scan reveals many other complaints I note several similar complaints on Yelp also