text: We rented a room in Vegas at Caesars Palace They gave us a room with a broken bed the shower was putting more water at the bottom than at top The room had a window that was the whole wall but they had a water tank as our view the room was from the El Capones era We had made the reservation about a month ahead We complained to Vegascom and they said it was the hotels fault we complained to Caesars an they said it was the people we had the reservation through I talked to managers at Vegascom and have not heard from them for about weeks if they are not responsible for a reservation from them do not use them it was a horrible experience