text: My husband I recently stayed at the Bellagio hotel we had not ever stayed there before were expecting it to be top notch since it is not exactly cheap to stay there I am giving them a for a number or reasons I realize not everyone is experience will not be the same nnProsn The woman at the concierge desk was so extremely nice she blew me away she made sure Greg I were well taken care of at the restaurant FIX she told us all of her favorite things to eat Also the woman who checked us into the hotel was very sweet I could tell wanted to impress us nn FIX the restaurant was absolutely delicious I highly recommend going there for dinner getting the tacos the fried Mac cheese so so good They were prompt with service the waitress even placed our napkins in our laps which I found odd but still it is a very high class place nn The sweet woman in the shop across from the elevators She was so sweet exhausted but she helped us even chatted it up with us for a little while nn Gorgeous downstairs for the most part everyone that worked there was nice said good morning or hello when you crossed their path nnConsn We got there early so I did not expect a room to be ready right away was told that they would text us when our room was ready We arrived at am still did not get a text by pm which sucked because we still had to get ready for the event we had planned at pm we also had a drive ahead of us did not know what the traffic would be like So we called to check to see if the room was done or if another one like the one booked was available yet Well the room was not ready it was suppose to have a gardenpool view we asked if another one exactly like it was ready otherwise we would still wait They switched us to another one which I assume was suppose to be like it I could be wrong but they told us to go up to that room after almost getting to the elevators they called to say go to the front desk for new keys to activate We got to the desk the new lady was pretty rude we told her what happened she got all pissy said who are you Let me see your ID My husband gave it to her and she then looked up the room she said it is not even listed on here so I will have to give you something else like it She gave us the new card keys we headed up to the room It was pretty lame we got a king size bed but there was nothing special about the room or the view we got a view of the freeway definitely a downgrade from the gardenpool view The tub pillows are nice thoughnn After a long day at the Vegas speedway we wanted to take a nap refresh our batteries for the night out we were on our way up to our room when we were stopped at the elevator entrance by someone that worked there he yelled um excuse me you two Room keys I would not have minded him saying this but since we were the only ones he stopped to see the room keys it was rude I did not appreciate the look or tone of voice he gave us I am not sure if he was having a crappy day or did not want to be there nnAt the end of the trip although I liked the food at fix some of the people that worked there I was not the impressed with the hotel rooms or the view I do not think id stay here again unless it was extremely discounted