text: At first the experience was good The rep at this company was very friendly and seemed to listen to our needs After talking to them specifically about the type of dog we have a Pitbull and that many management companies do not accept them we were assured that was not an issue with the property we were looking at Even their own website said on that property listing and others there were no breed restrictions However after turning in our non refundable app fee they stated that due to the breed of our dog we were not able to obtain the houseThey refused to refund the app fee due to it not being refundable even though they were in the wrong herethey told us before we applied that the dog was no issueAlso not only did they refuse to refund the app fee they did not even offer to use the files or app fee we paid towards another property application The manager there tried to tell my roommate that he sits next to his rep and he knows he never said anything like thisya we would not just make this up also the manager leaves by i think if i remember correctly Most of the calls we had with the rep were after pm Be very cautious in using this company I personally do not recommend them due to my experience with them