text: I was recommended to by several friends Just like the reviews say the old place where they used to be located at was wonderful they had awesome deals they always washed your car after doing work on it and they were super honest and up front It seems the consensus is that it no longer is the case service has gone down prices have skyrocketed and the honesty factor is questionablennBut before I found out about all of that I took my car to Bogi The engine thermostat showed cold the engine light came on and my AC seemed to blow hot air I dropped off my car with the list of issues including a loud squeaky sound when I drove under mph My friend talked to Bogi and we left the car at night after it had closed and dropped off the key in their safe mailbox nnThe next day I did not get a call In the late afternoon I call them to hear on progress Turns out they had no clue that my car had been left there for service and they did not know who that key mine belong to Oh great Bogi must have not told their staff After going back and forth they finally get their shit together and start working on my car They call me and say yeah we looked at all your issues and the thermostat is broken and needs to be replaced That is causing all the issues Great I thought at least one fix for all my concerns Except the squeaky noise We drove it around and did not hear anything Hmmmm that is weird Did they drive it around with the windows UP with the loud AC ON with the music blasting Without someone outside paying attention Because I still hear it every day I must have super human hearingnnSo they fix the thermostat and send me the bill Now let me preface this with some background story I have an American car GM to be specific Saturn to be exact This car does not come more freaking standard It is so cookiecuter that you can literally open the user manual and do shit yourself without going to mechanicschool I say this because I have literally done my own repairs by just googling it around and following instructions Its the easiest of cars So how much does a new thermostat costs At most if you do not research prices and so on Cool Easy right Wrong They charged me nearly only of which was the cost of the part The rest was labor Why so much labor Is the thermostat located under the engine did you have to dismantle the entire car before you could take the thermostat off Did you have to fight ninja bears and firebreathing dragons before you could even think about putting my new thermostat on I do not know they never told me and I really really really doubt itnnYoud think that after burning in repairs I could use my refer a friend card for a free oil change right Wrong Those are for new customers only and you are no longer a new customer Oil change will be SheeznnThen there is all the crap my friends are still going through with them They get a quote from here and they get a quote CHEAPER from the dealer The DEALER people The place where none of us go because we know that it will be overpriced They have done this several times and have gotten different answers depending on which person on staff answers the phone Theyer not even in SYNC as one team one fixed pricing and one united front nnI hate to say it but this place is not what it used to be I agree with all the old reviews about how cool and awesome and honest and kickass it used to be That is no longer the case I do not believe them I do not trust them and I am sad to say that those people that recommended me to them and spoke wonders have also moved on to other mechanics So sad