text: So I will start off by saying about a month ago I was yelling to the TOP of my lungs everyone needs to visit the Fremont Casino its my favorite place They have the best tablesnnSadly I had a horrible experience and it has permanently changed my views of this place I was playing at the Craps table and this very loud group next to me was playing and the man next to me on multiple occasion kept thinking my money was his So in my mind I am like why are not these people doing anything to prevent this So it got so bad that they actually had to go look at the tapennSo here is my real issue The man argued to the staff that it was his money on the table and I was nicely sad that it was mine but the game in no way could be stop while the conflict got resolved So Money that no one could confirm sat on the table when all I wanted to was grab my money and leave The Manager on duty Monica was so rude to me she did look at the tape for mins and saw that it was my money and when I asked for my back YES that they could not confirm that was mine she tried to tell me I was trying to get over and scamming them I WAS LIKE ARE YOU SERIOUS you guys make in seconds and you cannot afford to give me She told me I had to make an appointment to speak to someone higher than her the customer service was TERRRRIBLE and it did not stop therennThe next morning I called and asked to speak to the Operations Manager and he got on the phone and told me he would take a look at it and give me a call back and pretty much said what do you want and we cannot give you anything more than I NEVER HEARD FROM THIS MAN EVER AGAIN nnand I made it clear if you would have given me the stinking I would have given it right back to you at the craps table nnnJust be careful at this place I am so sad that this happened to me at my FAVORITE place