text: It was all going great The wait at valet parking was short bellman was so nice and welcoming and then the front desk agent happened AyyyynnFor starters how are you going to give us a doubledouble when clearly we need a King Oooooh you are oversold Fine fine please provide me a room key so I can shower That is when it really gets funky The bathroom was clean properly stocked with toiletries however challenges were immediately encountered with the plumbing in the shower and with the shower head The water was not draining properly we were forced to shower with the backedup water around our ankles and the shower head had no pressure A front desk associate was advised of the problem and an engineer was promptly dispatched nnUnfortunately during the unclogging process our room became permeated with the smell of sewage which forced us to leave the room for several hours A HUGE setback in our plans for the evening The following day a similar situation occurred but with the bathtub The water drained so slowly that when we returned from our evening out the water had still not completely drainednnIt would have been ideal if the front desk associate would have been open to accommodating the room change request We would have been in favor of moving to another doubledouble However the front desk associate indicated that for this request to be accommodated the plumbing issue would have to be irreparable and also required additional management approval Not exactly what an exhausted traveler in need of a shower wants to hear sighnnAlso the line at Starbucks was always far too long If you know your morning flow put extra staff on It is just common sense people The concierge staff was not the best but at least they tried to assist nnI think I see the SLS in my future