text: Disappointing A nice hotel with great ammenities HOWEVER slow elevators understaffed poor service and you do not get what you pay for nnMoorea pool was a nice pool however it took FOREVER to get drinks food salads and it was not even a busy weekend Took a half hour to get salad dressing so i could eat my salad that got hot by the time it arrivedactually i had to find a manager to get it for me because my waiter never came back nnI expect better service and better management solutions when things go wrong at a hotel When you pay top dollar for service I expect to get it The HOliday Inn Express has better service than this hotel nnAFTER we checked out people in our party had to call back to fix their over charging at the pool and for the hotel room So even more time wasted on the phone after we left to get that taken care of which still took several phone calls to get it resolved and waiting on hold for minutes before someone would answernnOverall I would stay somewhere else nnPS when this hotel says that you are getting a King bed you are actually getting a Queen bed When they say you are getting a Queen bed you are actually getting a double bed Not sure why they need to falsely advertise your bed size but it does make a difference when you plan to have people share a double bed Gets a little more cozy than desired The Palms Hotel does the same thing If the vegas standard is smaller than real life then why do not they just say it