text: Terrible customer service filthy rooms especially the shower and tub area My boyfriend and I had to stay here for two months after our home flooded The insurance company placed us here because there is a kitchenette First off they were only supposed to charge the insurance companies credit card but they consistently charged my boyfriends card instead for thousands of dollars We were locked out of our room four times On top of it all the room is dirty The caulking in the tub and shower was black That only happens when you do not clean it Never staying here again even if the house floods