text: Worst birthday experience of my life nThere were eight of us who came from the resort pool to the patio for Aloha Hour then dinner First we were told that the patio was closed on what had to have been the most gorgeous evening of the summer That is fine Inside it is a little too fancy for our poolwear although all but one of us had coverups So we are decoding what to do when a server tells us we are dressed inappropriately We say that we knowwe were going to eat on the patio and now we are just standing there deciding what to do ps the restaurant is completely empty except for about five servers who are glaring at us nWe go back outside where my elderly father needs to sit down for a moment Normally after a chilly reception like that I would have left immediately but my dad cannot walk very far the rest of the party is hungry and we had really been looking forward to Roys nThe server comes outside where we are standing except for my dad who had to sit down and confronts us I explain that its my birthday that we have been loyal Roys customers in Hawaii and here and that we just want to have a nice meal I explained that we were not trying to offend anyone and that there really are not any other customers to offend right now any way She tells me that I am being rude and that she is letting us know about the dress code because she does not want her manager to see us and come confront us so instead she does the honors I guess I am so astounded by how outright MEAN this woman is It baffling She looks like she is early s or soyou think she would know how to handle a dress code concern better nSo the manager comes out tries to smooth things over tells us we are all dressed just fine except for one of our wellbehaved kids who needs a shirt with sleeves Reminds us that there is a sign that says that too expert managers always point to the policy Tells us that we will not have that woman as our server She will give us Debbie who is fantastic like me Okay Ha ha Come in nWe get worth of appetizers and drinks because the full menu is not available yet Debbie the server is fine We watch the sun go down through the window The only good thing about sitting inside is the fantastic live music by Jared Blackstone There is also a a very nice server named Tanner who had brought my dad some water while we were standing on the patio He comes over and apologizes to us because he has witnessed this whole thing He is a class act Kudos to him and I hope he can get a job at an establishment that values service as much as he does nThe manager never came back by our table We did not stay for dinner Instead we walked across the resort to The Blue Sage where we enjoyed a great meal on the patio on a gorgeous night nThe experience at Roys was one of the alltime worst I have ever experienced in my life