text: What a sad sad rating for my beloved Luxor This used to be the ONLY hotel I wanted to stay at Now I am sad to say that I will never stay at Luxor again Not only are the rooms super super outdated the customer service is horrible and I realize that Luxor is pretty far away from the action on the strip We stayed night and checked out early Totally disappointed in the hotelnnBTW we made it known that we were unhappy with our double beds instead of a king bed and I know we checked in late but I called minutes earlier and they confirmed I had a king non smoking No one at the front desk offered us anything Not an I am sorry here is a free pass to the club here is discount on the room here is a on the buffet Not a thing This is really the whole reason why we left early I think if someone had said something we would have stayed nnWith that rant out of the way I do have to mention Jason from the cafe I found him in the hallway and told him about the situation and he walked us up to the front desk counter to see if anything could be done nothing and then he comped us a dessert at the cafe afterwards