text: WTF half an hour total to get a color match paint in an empty store Even my friend got testy with the whole experience that says alot when a completely uninvolved person is annoyed The lady brings the can to the back area and I hear her chatting away forever until I start haunting the employee area does the can actually get to me And then she forgot to tell them the original formula was strength which I am trying to figure out if she did it right She snatches the can from me just as I am trying to validate the old vs new label and I do not see her again for min and she never comes back out to tell me if the formula was right or wrong I am just left hanging around w no other avail employee someone else actually walked in to at least ask pls followup w the lady in the back who I can still hear chatting away w the paint matcher guy Seriously poor customer service Worst part they did not mix a new can of paint just squirted in more tint and slapped another label on the canchinzy and it was her errornnI went to Dunn Edwards vs my standby cuz I needed to color match what the original home owners used but no screw top lid poor customer service not coming back when I am applying new paint