text: I have shopped here off on for years I am always amazed I return due to the awful service attitudes but with so few Needlework shops in Phoenix I have bit my tongue gone I recently inquired about a Special Order Canvas for my Birthday I FB them called both After weeks of trying to get them to help me they responded by leaving me a phone message stating they had No Idea what canvas I was talking about I have ordered from them before The canvases are hundreds of dollars I fail to see where the confusion came in considering I had Put the comeplete title artist in my facebook message I have ordered the canvas elsewhere I do not know if it is just me they seem to dislike without knowing me or if it is just being outside the clique that is the issue Order online unless your a Stepford Sticher