text: While the service at Tomo is normally horribly slow the food is usually pretty good However the service degrades from horribly slow to downright miserable if you are using a Restaurantscom couponnnOn Saturday the day before we went to Tomo to redeem the Restaurantscom coupon we had lunch but did not use the coupon because it was not accepted on Friday or Saturday We returned on Sunday to use the Restaurantscom coupon and ordered the exact same meals there were literally no deviations from what we would ordered just the day prior This time Sunday we shared with the hostess before being seated that we were back and this time had a coupon to redeem She said that was no problem In the middle of our meal and while we were eating she asked for the coupon so she could validate it When we received the check we discovered that they had added charges includingn for a lemon wedgen for sesame seedsn for Ponzu saucen for soy paper instead of seaweedn for Miso soup that is included with the mealn for small house salad that is also supposed to be included in the mealn and morennWhen we questioned the bill with someone who claimed to be the owner he said he charged us for those items because we used the coupon and that he loses money on the Restaurantscom coupon program We firmly told him that you cannot change your prices and charge for items that are normally free without telling the customer and just putting it on the bill He said he can do whatever he wants and that Restaurantscom says he can charge for everything and anythingnnThis is utterly ridiculous and completely unacceptable I can guarantee that my family and I as well as our friends and everyone I come in contact with will never frequent Tomo in the future And if that is an example of the type of business Restaurantscom does business with andor practices you permit then we will never again do business with Restaurantscom either