text: Cloud went on a non busy day as i hear this place gets packed on busy nights i like to relax and talk to my buddies Vibe is good dark room with nice color changing lights and some electronic music Just what i likennMe and my buddy walked down to the counter requesting a seat and menu the guy working there followed us to where we wanted to sit and gave us the menu and walked away It took us minutes to finally decide what flavor of hookah we wanted Just like a restaurant would you walk up to a waiter and give them your order or would you wait for them We waited for a long to minutes before he came back to take our order It was a fast delivery which was nice took minutes to have them set it up and on coalsnnThere was no follow up the bowl started to get harsh after more minutes i walked up and asked if he could blow it out or whatever to make it less harsh i would mess around with the coals a bit flip them move them but since cloud does not provide tongs i just used whatever i found to toss the coals around the bowl which was a quarter i had in my pocketnnService was slow on a slow day the couches were quite dirty and worn out music was great i like their selection of whatever they were playing Hookah was average if only service was better the rating i would give would be better i have been here times and all those times my experiences were below average