text: I went to Hard Rock Cafe for the first time with a coupon for a meal Legenary burger fries and soft drink The only positive is that the food was alright It was good for the I paid but not the tax and tip it was normallynnThe consn The customer service was laughable Our waiter come up to my guest and I who both had empty drinks at the time and said Good Good with thumbs up My guest asked for a refill and specified that I needed one too Later in the meal when both of our drinks were totally empty again I asked for a refill He only brought one for me so my guest and I shared my drink He clearly could not care less n The burger was dry like it was previously frozen It definitely did not taste freshn The veggies on the side to put on the burger were not crisp I usually like lettuce on my burger but not their wilted lettucen The fries were not seasoned and they were not anything special I would compare them to Wendys fries n The music videos they play are awful For being the Hard Rock Cafe you would think that they would play some well known rock stuff nope my guest and I were there for almost two hours and there was only one song we recognized While I am not a music expert my guest is To top it off their bad music is so loud that you have to yell to talk to someone across the table I expected loud music at the Hard Rock Cafe but not bad loud music