text: Goodness I am sooo sorry to give this place star I mean if you are going to come here to wash the dog yourself and just need the space and materials OK But do not come here to get your dog professionally groomed I usually go to Best in Show but since they were closed I gave this place a shot and now my dog has the WORST hair cutnnLuckily she is still a cuite patootiennFirst of all my dog is a pomeranian and poms do not need clippers involved The woman meant well but she was clearly in overherhead You do not shave a pomeranian who is supposed to have long hair They have got two layers and need to be hand cut This is why I go to a pro If i wanted to just give my dog a shave and call it a day I would have She wanted to show me what she was going to do and SHAVED my dogs head right on the spot She will say I OKed it but I totally did not and she kept offering this easy shave method URGH nnMy biggest regret is not sticking to my gut Now my dog that took nearly a year to grow out her cutiepatootie hair has to start from scratch To make things worse we expected a bad haircut and felt defeated and when we went back in it was THE WORST hairdo my dog has ever had In all the west coast nnThe groomer is a sweet lady but she does not know anything about dog upkeep my dogs butthole was not even cleaned and shaved around as ALL OTHER places do DO NOT COME HERE for professional service you will be disappointed