text: I really wish that I had checked these guys out online before buying two twin mattresses from them We bought the mattresses last weekend at which time we were told that we could either pay for delivery or pick them up ourselves from st Ave and Van Buren Oh yes and the warehouse is only open from noonpm Monday Wednesday Thursday Friday and Saturday Closed entirely Tuesday and Sunday I told them that we would not be able to get there until the following week since we work normal person jobs and cannot drive miles in the middle of the workday They said that would be fine For multiple reasons today is the day that my husband was able to drive over to pick up our mattresses On the way we dropped off the old mattresses at Goodwill I tried to call to confirm everything but nobody answered the phone The voice message clearly stated every day but Sunday and Tuesday Upon arrival my husband was informed that they are doing inventory so they could not get anything for customers He asked if a manager was present Nope I called the Tempe store and they told me that there is nothing they can do because it is inventory day and apologized for the inconvenience I told them that my husband just drove miles for no reason and my children have no mattresses She apologized again I asked if I could cancel our order over the phone or if I needed to come to the store She offered to get her manager left me on hold for a few minutes then told me that he was with someone and would get back to me nnInterestingly my husband called ten minutes later to tell me that he had the mattresses He would seen some lady strapping a queen mattress to her car by the loading dock so he went back inside looked crazy and asked why she could get a mattress when he could not and they gave him the mattressesnnI finally heard from the manager after almost half an hour He repeatedly blamed the salesperson for not telling me that the warehouse was doing inventory this week and did not seem to hear the two times I questioned why the message at the warehouse had not been changed so as to head off this situation On the up side they are theoretically crediting my card for Will not be going back