text: Do not waste your time at this hotel Do not be cheap like us spend the extra dollars at a nicer hotel like the Encore Wynn MGM Venetian any hotel but this Very poor communication with from management and staff nnThe first night we got there we were not even able to get a key for any of the rooms we booked because they said our name was not on those rooms even though we paid with our credit card nnBy the time we left and got back home there were a bunch of unauthorized charges on our card and when we called to question the charges TI told us all this bullcrap we were never informed about nnLike I said do not waste your time here All the hassle almost was not worth my first trip to Vegas since I turned nnAlso the coffee shop restaurant was not even that good We were the only people in the restaurant at am and the service still sucked nnTerrible staff terrible management terrible coffee shoprestaurant just a terrible hotel in general You are going to be in Vegas might as well live like you are in Vegas