text: After a recent stay at Aria I can see the potential but would recommend staying elsewhere and just visiitng the casino for the time beingnnI returned a few days ago from a day Vegas trip the last half of which was spent experienced the first week of Aria nnWhile I found the property visually stimulating the rooms well designed and comfortable and the casino fun at times the inconsistency of service was a real dealbreaker nnIt was not so much the understandable technical foibles of a newly unveiled hotel but more the lack of basic attention to detail on the part of the staffnnSome of the annyoing blundersnn Early checkin quoted upon reservation was not honoredn Entire plumbing of sink had to be replaced in room it was draining directly onto the floorn While in my room another guest assigned the same room walked in on men While in my room a housekeeping supervisor walked in on men While in my room a minibar attendant walked in on men While all but one of these people were in my room the room rebooted causing all lights to go off and shades to close leaving it completely dark I was not groped I will not say if I groped anyonen I was locked out of my room for minutes due to a lock malfunction even security could not get inn I was locked out of my room again for minutes for the same reasonn When I decided to upgrade to the sky suites I was assigned a room that did not exist causing me to shlep my bags up and down the hallway to the point of sweat running down my neck This one is classic Not sure why certain room number did not exist but they do not How could they assing one Another mysteryn upon seeking ice I found my floors ice machine did not workn upon checking other floors I found their ice machines did not workn upon ordering ice from room service I was delivered empty bucketsn upon ordering room service food I was delivered an incorrect order with missing itemsaccompaniments with two additional empty bucketsn I somehow ended up with two more empty ice bucket in the middle of the night for a total of ice bucketsn The room service guy could not turn on my ice machine in my bar fridgen In the morning when I called for room service tray pickup and ice again I waited over hrs min and the dude showed up empty handed Not even a tray or cart to remove the dishesHUHn I asked the housekeeping supervisor not to clean my room at all the given day because I had numerous personal glassware items out for a scotch tasting party which I did not want getting bussedn despite my request a housekeeper was in my room upon my return for the partyn I woke up freezing in the middle of the night as the housekeeper doing turndown had taken and not replaced my comforter I stumbled in late and passed out and assumed I would kicked the blanket to the floor when I finally had the energyawareness to look for it I realized I was sleeping with a thin sheet no comforter in the whole roomn When I called for a comfortor no one came until the random housekeeper coming to clean my room I asked her for a comforter and a guy brought me a scragly rag that did not match the set and was NO WHERE NEAR as nice as the comforter I had originallyn While playing hand blackjack I was told i would not be comped cigarettes but not only did I need to pay for them I needed to pay in single bills due to the cocktail waitress needing to buy them from a machinen At the buffet I got one drink right when I sat down and sat min with an empty diet coken At the Cafe my waiter went on break and I waited forever for my check the food also suckedn Another time I ordered room service the food was very cold I am not picky lukewarm is fine It was coldn When I checked in it took forever the lady had never done something involved with my checkinn When I toured the spa they told me only daily passes were available yet I later found out day passes were available Every time I checked in just using gym and wet areas it took forevern When I hit a handpay jackpot on a machine it took forever to get paid and then I did not even get cash I got a TITO I had to take to the cage I ended up getting to meet about supervisors while they figured it out thoughnnnOk so I ended up just saying eff it and checking out a day early for the so called Star Sky Suites Luxury section of the Aria Hotel I have a more detailed version of the escapades on a live trip report as they happened with pics and videonnhttpwwwvegasmessageboardcomforumsshowthreadphptpage