text: this is actually about the service advisor telephone call I just had I bought a new washing machine in January and due to my own fault I had a load get very unbalanced Ever since then the machine is EXTREMELY noisy in the spin cycle so I called to schedule a service technician to come have a look at my new machine nnAfter being on hold for minutes I get some guy going through the scripted stuff and he asks the problem I describe it and then he proceeds to tell me how to troubleshoot the dishwasher Ok Not the dishwasher I am talking aboutnnHe then is quiet for a good three or four minutes and comes back to tell me he cannot find anything in his manual for the washing machine issuennYea I know Please schedule the techniciannnHe then wants to talk about other home service warranties I can buy and nope I just want to schedule the technician He needs a zillion other questions answerd and finally a month from today I get to have a technician sent to the housennMore questions more stuff to try to sell me and really I hung up because this is already minutes into just trying to set an appointment for somebody to come look at my machine