text: I wish that I could give a negative star Honestly I never wanted century link in the first place However my apartments are contracted with them and try as I might no other service would agree to bend the rules and sign me up I hate century link because No you can not make a payment You have to schedule it for a later time If you are one day late you are shut off immediately However once you make a payment you have to wait hours to get it back Which this far has meant hours although they have no problem pulling the money from my account immediately They do not offer hour support their offices close at pm It took me weeks to get it all hooked up because I was told different things by different people about what kind of modem I needed which turned out to be only theirs But lucky me I can rent instead of buy So over a years period I will have paid for a modem that I cannot keep The alternative being to buy their modem which why would I want to So I can have a modem that only works for century link Hahaha no thank you they refused to adjust my bill for the weeks I paid for no internet due to customer service incompetence They even hung up on me Internet as low as Bull oh I am sorry your area code does not qualify Then why is there a billboard two blocks from me advertising it If you are thinking about switching to century link do not