text: We were put in a handicapped room even though we are not handicapped I disliked this because handicapped rooms remind me of being in the hospital which makes me very nervous Everything was low to the ground including the bed which was lower than at any other hotel I have ever stayed in The closet was so low that our hanging clothes touched the floor We even continously got locked in the bathroom because the strange lock contraption which I am sure is meant to aid those who are handicapped kept getting stuck The shower head was one of those removable hand held ones but there was no way to tighten it to the wall and the water always shot out toward the shower curtain and we could not get it to spray straight down nnThe room altogether was rather small and cramped We did not get a chance to try the free breakfast buffet but when we passed by in the morning there was always a decent crowd I noticed the hotel is frequented by a mostly young college aged crowd instead of business professionals The elevator required a room key to operate but it did not even work properly We were in the elevator with another couple and we each had to try our room cards several times before it worked Valet was with in and out privileges and the car usually came out pretty quickly although the guys were not all that professional As for customer service no one was rude but no one went out of their way to offer exceptional service