text: Ready for the creepiest customer service story evernnThe other day I had a not so great gel polish job there kind of sloppy around the edges a few little bumps and bubbles etc My tech clearly could not understand much English The rate had been agreed when I came in When I went to pay at the front I said to the owner Wendy that I was not thrilled with how it looked but I had to leave for school pickup She said OK five dollar off So I handed over She said rudely No You owe twenty Extra for taking off your old polish I said that no we had agreed on the price when I arrived and she saw that my nails needed polish removalnnThat was when she GRABBED my cell phone from off the counter and said You pay twenty or I keep your phone I calmly said to please give me my phone I would pay her After she handed it back I said You cannot change the price after the service I am not even happy with this but I have still paid you Goodbye No insults no profanity no yelling I was holding her business card in my hand and she grabbed roughly from my hand and crumbled it into a ball I had a few singles I had planned to walk back and give to the tech but I was getting kind of nervous and upsetnnnAs I turned to go she ran out in front of me and STEPPED ON MY FOOT This caused me to lose my balance and my flip flop went spinning across the floor and she kicked it even further Plus there were a few other customers in pedicure chairs watching and I said Do you really want to do this Assault a customer who has just paid you Really Then another worker went up to her and spoke in Vietnamese and she glared at me and said I call police on you I said to go ahead She would be the one in trouble But I was actually scared she was going to strike mennSo I fled heart pounding with nails that look sub par I would never return obviously Wendy should be ashamed of herself That is a pitiful way to run a business