text: Their standard excuse for everythingwe are undergoing renovation When it comes to having no working light switch in your room and the over head towel bar falling on your head in the shower that is NO EXCUSE These rooms should not even be rented out Especially at and a night In addition there was no available hotel parking for hotel guests not even valet parking and the bell hop that was supposed to help us with our luggage before driving the car to Ballys to park never showed up Try asking to speak to a hotel managerafter minutes they are still on the phone probably avoiding speaking to angry hotel guests