text: I walked into the barbershop with my boyfriend who requested Valarie The emo receptionist gal explained it will be minutes she took his name and number nnWe returned approximately minutes laterso minutes early for the appointment time and were told it will now be at least more minutes because Valarie had started another client however the same receptionist said you were not here so we took someone else then said I called you we confirmed she had the correct number and there was no missed phone callsThis is POOR CUSTOMER SERVICE nnI have been in the salon industry almost years and I would NEVER treat a customer like this No apology just lie to my face because the receptionist thought she could squeeze someone in and there were other stylist availablenot acceptable We left and my boyfriend was pissed and will not return