text: Some staff were helpful Some seemed uninterested the shuttle bus drivers were very nice The room was clean and the hall decor seemed updated and fine with me The shuttle service to downtown Madison was a big plus since this hotel is not walkable to much The rental bikes out front are fabulous when the kiosk is workingnnThe beds were very comfortable but when the temperature in the room went up a bit and got warmer we could smell urine We were on the pet floor without a pet and so we assume that was what it was We could never find a luggage cartnnThere was a wedding Saturday night we went and complained about the noise from the partying guests at midnight and it quieted down We went and spoke to the guests ourselves at again when they forgot We had a fire alarm go off from the drunken wedding guest at am There were elderly folks and parents with babies all over the front drive and the manager or staff never came outside and told us a thing I finally went in to ask and he admitted it was the wedding folks and it was a false alarm I know it is not their fault but they could have handled that better A sorry at some point about the noise or alarm would have been nice Even nicer would have been if the manager had offered us a deal if we came to stay again or free breakfast since we literally got zero sleep Saturday night nnThe wifi on the th floor was pretty darn mediocre even though the manager said it was fine I could not download my email to my phonennHeres the thing I can get a Hampton Inn for about the same price I get free breakfast a clean room and no rowdy wedding folks there so I am not sure that this was nicer