text: Well Rachels review is hilarious and that would merit one star from me as well but just to add my recent experience I called Taxi Champlain to get a pickup on a corner where I was stuck with a large amount of stuff I could not carry The dispatcher told me he could not send a cab without an address then HUNG UP ON ME So I called Diamond and the dispatcher was super nice and friendly said no problem he would send someone to the corner and when the car arrived it was in way better condition than cars I would had recently from Champlain the driver helped me load and unload all my stuff and he had a gasp professional gps and creditdebit machine I will be calling these guys first next time though maaaybe not for an airport run