text: As a preface the actual store part of this Staples is really nice the people are quite friendlynnIm not usually one to complain but after spending minutes or more meticulously organizing my presentation on Staplescom then paying an extra to have it rushed you would expect your presentation to be correct ready at the time quoted I was quoted At they handed me an order I say an order because it sure was not mine None of my pages were two sided as I specified there were about twenty copies of the same pages which were only supposed to be two double sided ones they were missing two whole files from the order I submitted they used the wrong paper to boot They literally got nothing correct I stood there and walked the counter guy through exactly what I needed All that online ordering time was a complete waste apparently So now at an hour after I was supposed to have my order I am finally leaving the Staples print center The young man behind the counter offered nothing more than a Sorry bout that I did not ask but a refund of the rush fee might have been a nice gesturennFirst last time I ever print things here