text: First of all I was not expecting much considering that we were staying at Hooters BUT there is a common customer service factor that should exist within every hotel be it a cheap or expensive one My friend and I were there for a day music festival so we were rarely in our hotel room which gave housekeeping plenty of time every day to come into our rooms to tidy up This only happened once and on the day before we were checking out The bell man who helped us to our room with all of our luggage was extremely smug and you could tell that he hated his life Sorry dude get a different job do not bring me into your dislike for what you do I did not force you to work here We ordered room service a couple times One of the times an extremely snotty girl named Marian was more than awful to my friend and I not only did she get the order wrong but when we called to get it fixed she argued with us and told us that they took pictures of every order leaving the kitchen if that was the case she would be able to see that it was wrong but proceeded to argue before finally sending someone up with the items that we needed to make it right Another time we were walking up to the host stand to get a menu to take to our room and the girls at the front kept saying how drunk they were and were giggling too much to pay attention to us standing in front of them nnOn the plus side the AC works really well the blackout curtains are a gem and the water pressure in the shower was really on point We did have an older bell man that helped us take our luggage TO our car when we were leaving and that man was super helpful and friendly He even helped us with directions on how to get out of Vegas from where we were nnIm not sure if I would ever stay there or really recommend this hotel to any of my friends I have definitely stayed at a lot better hotels so maybe I am a bit bias as to what to expect