text: I knew beforehand that going to best buy would not be a good time but I needed a charger for an electronic device AS SOON AS POSSIBLE I brought the device with me and after trying for about minutes I was able to hunt someone down to help me He took me to the section opened the box and took out the charger and attached to my device It was a little loose but he said I could just return it if it did not work nNow it is certainly my fault for not knowing their return policy when purchasing but it is days I came in three days late to return it it did not work and they refused to return it She said they could have still returned it but in had been opened I purchased it already opened from the store I get that the return policy is days but come on Any other store would have still done the return for a customer and at least offered store credit I am surprised they have not gone out of business yet