text: for night we had rooms First thing I noticed in MGM Grand was that there is no one organizing the crowds for checkinout everyone just had to find a lucky line to get in like the supermarket style Our checkin process was smooth except that we found out our rooms were hundreds of numbers apart so we went back in line to ask for a closer distance and the CSR replaced another room right next to each other so why did not he just do that the first place Obviously that room was not taken Than we bumped into a huge disappointment after we entered our rooms bulky TV no fridge no blow dryer Later I found out that my sink not sure about the other rooms could not drain properly I had pause washing my face so the water would not over float Pillows were not comfortable either The next morning we were waiting for elevators for over min not kidding with other ppl on the th floor and noticed that only out of elevators would open but both were full every time they opened Finally a janitor offered us staff elevators so we could leave but the security guard just had to ruin it He let us in but had to tell us how the janitors were not supposed to offer us staff elevators because we were not staff We complained to the CSR when we checked out and they only wanted the securitys name but our concern was the broken elevators that would not open and wanted them to deliver the msg to every staff including securities that guests are being trapped so pls open the staff elevators I stayed in Tuscany twice and their rooms were big fully equipped and new Palms had the same price but I wrongly chose MGM Grand bad bad choice