text: My last interaction at this branch was beyond frustrating In an attempt to finalize a few matters dealing with my late husbands finances I requested assistance at this branchnnI understand why they did not help It was not that they could not It was at the acting managers discretion as explained to me by Wells Fargo customer service when I called their toll free numbernnWhat I cannot appreciate is the manner in which the acting manager chose not to help which included lying about federal regulations refusing to honor checks written on a Wells Fargo account by a government agency and refusing to honor documentation from the Mecklenburg county courthousennThe customer service I received at this branch was the proverbial strawnnI finalized my business with Wells Fargo yesterdaynnGood riddance