text: Kroger ruining Frys one transaction at a time nnTodays visit started with a coffee from the deli After Jeffrey took my money I discovered there was only powdered whitener No problem I say it is a supermarket there is cream in the store No I cannot go and get cream from the dairy department says he it has to come from the warehouse May I have my money back I ask No I am not authorized to give your money back says he Here is your receipt You will have to go to Customer ServicennOn my way to customer service I stop at the dairy case for an ua carton of milk believing that Customer Service will see the logic of placing said carton at the Deli counter Along the way I am greeted by Kelly the Store manager I explain my strategy for customer service We cannot do that he says of the milk it ends up going bad Why is there no cream why cannot the clerk make refunds I wonder aloud There is a problem with the warehouse ever since Kroeger took charge seemed to be the mumbled response nnMoral frys shoppers be warymake sure your order is correct before giving over your money Or consider Bashas