text: Dear HyattnnIts time Phoenix is becoming or at least trying to become a big city and you need to seriously consider some upgrades You are looking dated and tired I suggest getting inspired and moving into the now nnHere are a few suggestions nnGo up to the eighth floor look out onto the atrium look at the tile and carpet It is hodge podge stained and worn out Ick nnRemodel to a contemporary look that embraces the southwest feel nnDo something bout the curtains in the suites they look faded and have strings hanging from the hardwarennScrape off the popcorn ceilings and clean the other ceilings I can see dust hanging in places nnShow off your elevators with flair and panache nnLove and Kisses nme