text: Manager Jeff Rathjen and co worker jose Tapia we came into the store today for a window was not going down but not also going up so we brought it into this store and the manager took the report and gave it to his worker within minutes I was told that the window was now working again so that means I do have an intermittent problem still with this window but the company did not charge me no service fee or no charge I am so appreciated and I will use this service company again and I thank you