text: Wow I wish I had read these reviews before going in for my oil change today I checked in on Yelp but did not read the reviews until just now I can totally relatennI had contact with different female customer service reps Only one was semi courteous the other two Zero professionalism No greeting no thank you Miss Tzannos nothing While checking out a fourth representative overheard my conversation regarding an error on my bill and she came right over to adjust my invoice to She is the only reason Earnhardt Dodge is even getting this starnnThen I was referred to Alan Clark I briefly spoke with him regarding my alignment issues No greeting No Thank you for your business No customer service whatsoever from him and the team that was there today After reading another review below about how Alan Clark is dishonest and lazy I will NOT be dealing with him at any point in the futurennAlan told me that I would be charged for them to evaluate my vehicle for the alignment issue Really I think I will wait and call back on Monday to speak with a supervisor If that will even help Hopefully if not there is another Jeep dealership I can visit