text: You would think a famous expensive place would have great food and great service Yah who wudda thunk those things are important to people I guess the owners of Serendipity just do not care much anymore nnShort version nService is below that of a chaincasual dining spot The food is expensive but cheaply made I can make wayyyyyyy better stuff at home Cleanliness is questionable So if you are reading this spend your money on a buffett or show nnLong versionnnSERVICEnWalked past the host who was barely alive Jeez you are a cute girl so please smile I know its hot out but there is mist and a nice breeze plus its your job Server was nice but was missing often nnWhy is there a minute wait when there are so many empty tables Your servers cannot handle more then parties of people Please management pick up the ball and provide some training and push your employees to be more than they can be nnTook forever with my change too PnnFOOD nLooks nice tastes fine but it should have been better nn strawberry fields sundae nyummy cheesecake STORE BOUGHT strawberry ice cream atleast there was real whipped cream cheap strawberry syrup and one little strawberry n oreo frozzzen hot chocolate nFrozen watery crap with canned whipped topping like a Frappuciono from starbucks you left in the sun for minutes nnDECOR nPretty AT FIRST but looks like they threw this place together cheap plus CLEAN YOUR TABLES Stick the pretty lamp on the table had old marshmellow on it NASTY nnLeme tell you a secret if you have water blender instant drink mix and ice you can make these FROZZEN HOT CHOCOLATESnTake twothree heaping table spoons of any of your instant coffee or hot chocolate mix Maybe add tbsp of sugar if you want it sweeter Put in blender Add oz water Blend Get a oz cup Fill with ice Put in blender Blend until smooth TARDAR You just saved dollars