text: I received a gift card for this spa so I decided to try it out The environment is wonderful the staff is very friendly and professional I especially loved the woman who did my waxing services She was very sweetnHowever my wax itself was less than pleasant I have always done my own waxes but this was my first professional wax I was not sure exactly how it would be different but I was really surprised The wax they use is horrible It took several tries on each side to get the wax to actually remove my hair and because it had to be done over so many times it really really hurt It also left a bad residue that took a lot of work to get off which just further aggravated my already raw skin The lady who did it was even apologizing for how bad the wax was so clearly she realized it toonAll of this would have left me disenchanted but the after effects were much worse My skin is now raw and peeling horribly The idea of waxing is to make your appearance better now I do not even want my skin to be seen I have never had this problem even when doing a wax on myself and I was really disappointed that the results were worse at a spa than doing it at homenIve heard great thing about this spas facials and massage services and I am willing to give those a try but I will not be getting any waxing done there from now on