text: Last night was one of the worst dining experiences I have ever had at a nice place like this nnSteak and lobster nFillet rare when ordered medium nLobster was barely warm and bland nThe service was less than expected too nnWhen I asked for some assistance with my undercooked food the server said it was rare not even medrare let alone the medium I ordered and took it back nnThey brought back the same cut up piece of meat that we dissected together at the table to confirm it was undercooked before we sent it back to the kitchen nnWhere am I at Sizzler or a fine dining restaurant nnIt gets better After complaining about serving me scraps the manager asked if I would like a whole new steak I told her yes the first time maybe but not after minutes of this nnAt this point the lobster is gone the sides are almost gone and I did not come here and order steak and lobster to be forced to eat one item at a time nnBring a new plate all together the way I ordered it Remember this was not even close Two stages off on your cooking temperatures The center was slightly warm or even room temperature you blew itnnI opted to just cancel the steak My son was done eating and as mentioned most of my other dishes were finished also nnThen the bill came and they charged me for the sauce that I was not able to eat because I had no steak Now this morning I noticed they have charged me full price for a lobster dinner vs the add on price of for lobster to be added to any meal as the menu clearly states nHence steak AND lobster nnMy wife and I enjoyed this place several years ago and enjoyed it so much we dined their two nights in a row nnObviously chef Kenneth Fazel was either not running this place at that time or if he was in fact the chef during our previous visits he must have recently taken up Smoking crack because it was a night and day difference from previous experiences nEither this guy does not deserve to be at these types of establishments or he needs to clean house and start overnnIm not talking about just blowing it on a steak You guys blew it on several levels nnnA very disappointed local