text: Ivs shopped at this Old Navy many times Prior to March my shopping experiences had been pleasant The floor associates are very nice and really go the extra step to help customers choose the best fitting jeans While I have always found the floor associates helpful the cashiers are far less pleasantnnMy trip on March st was the most disturbing The store was pretty busy because of the sale on jeans Finding a floor associate that was not helping another customer was impossible I took my purchases to the counter and asked the cashier to check the stores inventory for a size pants for my little girl She said there were plenty on the shelf I told her I looked repeatedly but was not able to find a pair I suggested that the pants must have been on a shelf too high for me to reach She then asked me if I wanted to pay for my items then go back and try to reach the pants on my own then stand in line again to complete a second transaction I told her I did not want to do thatthat I wanted her to have an associate get the pants for me seeing as I did not have a ladder and ring up all my items on a single transaction With a very disapproving look she said fine and stormed off Very unpleasant experiencennWould give five stars if not for the terrible check out service My latest experience was extreme but the cashiers have always been less than friendly I guess cashiers and floor associates receive different trainingnnAs a side note the tiny clearance section allows only a few shoppers at a time Any more than that and you could start feeling claustrophobic