text: PLEASE READ BEFORE BUYINGRENTING A COSTUMEnnIve rented a costume twice from this store and I plan on never renting from here again I will be giving honest feedback of both the pros and cons pertaining to this businessnCONSn Fees Fees Fees If you are looking to rent beware I got charged a late fee for turning my costume in DAY late which was the price I paid to rent it Grant it it does state this in the contract although in small print but I was never informed of this at the time of the rental which would have been nice In addition I have a job so getting there during business hours is a tad tricky for me Also if there is any ittybitty damage they will charge you for that as well This is clearly how they make up their margins and to me it is a poor business practice I am not arguing the concept of late fees I understand items need to be returned but the amount is irrational So for you could buy something pretty elaborate and never have to return itn Most of the staff I say most bc not all the staff was bad is either too pushy or rude This does not really bother me as a whole It is a costume store so I am not expecting to be blown away by superior customer service like I would at a high end retailer but they act as if they are doing you a favor by renting you a costume And they do definitely follow you around and watch you like a hawk as if you are going to run out with their items maybe people have in the pastn Pricing when it comes to pricing it seems like you are paying whatever they feel like charging that day I paid different prices each year and there does not seem to be any method to their madness nnPROS n They do have a cool selection of items However I rather purchase something from Goodwill then pay for something I will only wear once depending on damage andor late fees I do think you are better off purchasing something online or at another Halloween store However if you are looking for something extravagant this could be your move but just make sure you shoot over to the store as soon as the holiday ends or they will start tacking on the feesn The workers do seem passionate about costumes and pairing items But again this is hit or miss depending on who you work with as you can see from some previous reviews as wellnnHopefully this is helpful I do not want to give the impression that it is all bad because it is not I just do not agree with how they manage certain areas of their business and I think it will certainly lead them to losing repeat customers like me and I am sure others