text: I have had a great first time experience with this dealership This is also my first BMW after trading in a very tired but mostly reliable Ford Explorer for a brand new i I would have considered a new Explorer but both Ford of North Scottsdale and Camelback Fords service departments were far from stellar and outright unprofessional on several occasions over the seven years I drove the car Bottom line I have been impressed and satisfied with the service and professionalism of both Chapman BMW locations and I am loving every minute in my BMW Thanks to John Stanley for your prompt return to my inquiry about a trade in and for your time The Chicago connection was a plus