text: Terrible I got a haircut here once and hated it but kept waiting for it to settle in after a few washes It never did look right so I just fixed it at home rather than going back to these incompetent people I did not even feel like the hassle of complaining was worth it as I highly doubted that I would get any money refunded and I certainly did not want them to touch my hair again to try to fix it nnI then figured hey this place sucks for haircuts but they cannot mess up eyebrow waxing right Right But their service is so bad that I gave up on that too I got my eyebrows done here a few times with not much trouble but the last time I went in I had called ahead to put my name in and was told that I would be next on the list and to show up in about min My house is a min walk from there perfect I headed out got there in min and gave the woman at the desk my name and reminded her I would called ahead There was one man sitting there waiting who I had seen from across the street walking in about min ahead of me nnThe stylist was just finishing up a haircut so I should have been next right since I had put my name in before the guy who walked in Nope She called him over and I said sorry I think I was next I called ahead and was told I would be next in line and the lady said oh we do not do that WTF You told me very clearly that you do exactly that what craziness is this So I waited figuring that I would already invested min into this venture so I may as well stick it out nnAnd waited and waited while one stylist cut the mans hair and of them chatted in the back ironically next to the chair where they do facial waxing They must have been on break or maybe just terribly rude and idiotic because I sat there waiting for another full min and when I finally spoke up again to ask when someone would be available to do my eyebrows The chatty cathies in the back looked over very annoyed at my presence and the woman doing the haircut said after I am done here and I sat there incredulous for another minutes before getting up and leaving Will never go back