text: We dropped our vehicle off Saturday to have them check why it sputters upon acceleration They never called us back after calls to them to let us know it was ready Monday afternoon they called and said they jiggled some wires test drove it and they claimed it was fine but if the check engine light comes on bring it back Not even hours later it came on we dropped it off Monday night and now it is Tuesday afternoon and not a single call from them Their communication clearly needs work and after whole days of having our car and not being able to find out what is wrong with it is unacceptable Even if they find out what is wrong with it before they close today they will have to keep it another day or so to potentially fix what is wrong with it This would not have been such a rotten experience had they just kept us informed once or even twice even if to just say hey we are still working on it and will call you At this point we are getting the vehicle and taking it elsewhere If you decide to go with Fletchers be prepared to have little to no communication about what is going on with your vehicle