text: I took my year old son to the mall to pick out his birthday gift He tried on EVERY pair of skate shoes in the mall touched EVERY board in the mall and even tried on a couple pair of pants When we rounded the corner and he saw the Industrial sign he got really excited We went in and KC was behind the counter He welcomed us and told us to let him know if we needed any help Soon he saw us deliberating and came to assist He gave suggestions and answered questions After hours At the mall with my teenage son I was ready to go KC helped him pick out a board wheels hardware and he built his longboard KC was awesome I have been in customer service my entire life I appreciate the extra attention attention KC gave to us Thank you