text: This seems to be a trend with Mandalay Bay and their promises My friend and I went back to Mandalay Bay for the weekend as they promise to make things right the second time around We had a trip to Arizona so we decided to stay in Las Vegas for one night and use the comp room they gaved us We booked the room back in June and on Monday of the weekend we were heading out I called in to confirm I was garauntee that we would have the same type of room we had last time which was queen size beds When we checked in on Saturday after a hour drive they put put me in a king size room I told the lady at the front desk that I was promised queen size when I called to confirm The only option I could have is either a queen size room that was for smokers or a king size room with a roll out bedI had no choice but to compromise and accept the king size bedroomnWe went up to floor room We checked the room and there was no left over food bugs or power problem like the last time we visited We just got back visiting antelope canyon in vegas so the first thing we did was to take a shower While my friend was taking her shower I turn on the tv and there was no signal The tv is still an issue just like our last visit only instead of it flikering from the power saving mode it is not showing any channels at all When my friend was done with her shower she came out and informed me that the water in the shower will not go down and is basically flowing out of the shower Angry I called the front desk and told them what happened and they told me that they will send over a technician I demanded to speak to a manager as I was really upset because nothing seems to had change from the last time I was here even though they told me otherwise I believe the manager I spoke to was name Susan and I told her exactly what has happened We were promised over the phone on Monday that we will get queen size beds the tv has no signal whatsover and now there is a flood happening in the bathroom While I was on the phone with her I instructed my friends to head down first and use the comp we had while I get our room issue fix the option to use the is very limited and we decided to use it on the noodle but they are way overprice and not good for wonton soup and ish for pad thai the engineer came and pretty much snake into the drainage to clear up the clog Both the engineer and the manager informed me that the tv losing signal is a known issue and would be resolved in a few hours Like the front desk she says the only thing she can do is to put us in a smoking optional room that has queen beds After or more minutes with her on the phone she offered us to stay in a bigger suite free of charge as our current room are having issues I agreed so long as she personally go to the suite she is moving us to and personally inspect it to make sure there is no more issues She agreed and told me she will sent some to pick up our luggage I waited by myself for minutes before giving up and calling front desk in which they reply that some will be there shortly as they were delayed for a bit the manager susan then personally came up to my room to hand me my new keys and inform me that she did do a check and everything is good to gonFinally got the luggage at the new suite at floor room Did a quick inspection and everything seems to check out Another issued I had was after I have finish getting our bags to the new room all my friends has finished eating and came back up so I had basically stayed behind nearly half hour getting this issued fix I was hungry I was dirty from the desert I was tired as i only slept hours the last hours I finally went and took my shower but here is the worst part i had closed the door to the bathroom door turned around and as I was undressing the bathroom door does not close and therefore everyone on the bed was able to see me naked I had to use a tower to wedge the door shut After the shower we head out but because of how crapy i felt fromt his whole ordeal I went back after an hour to rest up while the rest of my friends continue to party without me I went back to the front desk to complain and this time they brought another manager name Kristen She said she will sent another engineer up to fix the door issuethe engineer came and fix the door I went to sleep at and my friends came back at While they were getting ready for bed both sink were clog I was too tired at that point to complain again Next morning I checked out and ask to speak with Kristen again but she was already off duty The manager there got my number and informed me that he will personally give her my number so she can contact me to work something out That was am and when I got back home in Los Angeles at pm no one has called me i called back and Kristen informed me that no one informed her to call me backthis trip was by far the least enjoyable