text: I bought a deal with groupon for this salon and called and left a message to schedule an appointment I did not receive a call back until days later We play tag calling each other back and forth she never NEVER available to take my callnot only was it annoying it was extremely rude We finally scheduled an appointment for the next month I waited at least weeks for my appointment witch she was not available on weekends so I took a day off of work Turns out the stylist was sick that day so I took off work for nothing After that I called to reschedule about times I realized how unprofessional this salon was and decided to leave a voicemail expressing my feelings and only then is when I got a prompt response I told her I needed a refund and she was no help just told me I need to talk to groupon I highly recommend taking your business elsewhere this busy lady obviously does not have time for you so unprofessional