text: If I was able to put zero stars I would have I am very upset with this establishment I dropped off a dress and when I went to pick it up the straps were missing I had worn the dress one time and spent on it and it cannot be worn without the straps I noticed right away that the straps were missing and asked the clerk if she could check for them she called the place that the clothes are sent out to and they told her they would try to look for it today I did not hear anything back so I followed up about hours later and the girl again asked what color the straps even were and said that she would call again Still no call back on Monday so I followed up and they said sorry we cannot find them I asked for a supervisors number and they would not give it out she said she was only allowed to give out a email address I demanded that she contact the manager and give him my number to follow up I also emailed the manager Mark the entire story still have not heard back I plan on telling everyone I know not to go to this flithy dump I understand that things happen and things get lost but I expect better customer service and the manager to get back to me to rectify the situation