text: Hyde Park What happened nnMy wife and daughter took me here today for my birthday and it was a absolutely horrible experience The service was so so slow We ordered our meals minutes after we sat down and it took minutes for me to get my shrimp cocktail appetizer We had to ask for bread because we were so hungry from waiting nnIt took another minutes for me to get my lobster bisque that had no lobster in it what so ever my wife to get her salad and my daughter to get her burger and fries nnMy wife and I both ordered The Filet Mignon and Crab Cakes The supposed Filet Mignon tasted like liver and my crab cakes were burnt and full of filler with little if any crab meat at all We complained to the floor manager and she got the Guest Service Manager Matthew S He was very apologetic and took our meals drinks and desserts off our bill He only charged us for my shrimp cocktail and my daughters cheeseburger nnBefore today we went to Hyde Park four to five times a year It is a shame because that dinner totally ruined my birthday nnIm not sure if I will ever go back