text: TERRIBLE REPAIR DO NOT COME HERE IF YOU CAN AVOID ITOR if you value your time the quality of the repair and your sanity nnThis review is lengthy if you want to read my horror story then keep scrolling nIf your lacking in time DO NOT CHOOSE THIS LOCATION PERIODnnThis location has been an absolute nightmare to deal with They do not give a rats fart about fixing anything the right way I took my truck in for repair months ago and only just got it fixed properly by another location a few days ago nnGerber on Omaha is incompetent pay zero attention to detail and hope that you do not look too closely at their crap work so they can pass by with the least amount of effort on their partnnIf you point something out they try and deflect by making ridiculous excuses nnI told Rudy a service liaison that my truck alarm sounded muted weird He was like no that sounds normal Well RUDY The Hampton branch confirmed my suspicions and said the alarm speaker was crushedThanks Rudy for addressing my concern and at least visually inspecting it before dismissing mennMy nd issue right out of the gate was when they did not even notice that they had not buffed out the giant scuff on my headlightnnrd they installed my censors upside down My truck would beep intermittently constantly I had to drive back and forth to a toyota dealership many miles from my home to get it looked at Not to mention on my own time gas at least times All in the hopes of determining what the problem was nEventually a toyota expert discovered the censors had been installed upside downnnNow red flags AND bells are going off about this locations integrity and competencennth I took my truck back because the bumper was not flush and the fender was bent in slightly How could they overlook this I spoke with Monica the manager to address this issue As a little thank you for my patience they filled in a small chip on my windshield so the crack would not spread Mind you I had to ask for this and big whoop anyways after what I have already dealt with nnAfter I pick up my truck this time they threw my front mud flap in the back of my truck and never even bothered to put it back on nnBy this point I am not a happy camper nnMonica in my opinion only told me what she thought I wanted to hear to appease me Which is incredibly frustrating I do not want to hear apologies I just want it to be fixed Correctlynnduring my redo repair at the other location I got an update saying they repaired the broken alarm speaker and that they found another clip hinge thing that was broken So to me it looks like the Omaha branch did not bother to fix it most likely because it was not visible from the outside Cool guys Thanks for taking such good care of me nnI have lost sleep over my HORRIBLE experience at this Gerber I will go out of my way to make sure to post my review on as many platforms as possible so people can make an informed decision to avoid this Gerber Omaha branch AT ALL COSTS If your insurance suggests this location drive the extra distance to go somewhere else TRUST