text: I hate writing reviews like this for a place with such nice people but I am extremely frustrated with our experience here nnWe brought our year old cat in because she was showing potential signs of kidney failure I know these symptoms now did not at the time I came in They got us in right away on a Friday which was great I was not impressed however with the exam It felt like the doctor was not thorough more focused on keeping our cat calm and comfortable My cat did not like her trying to look in her mouth surprise so she mentioned that it could be dental Unsure of what the problem could be we gave the go ahead on labs and were sent on our way with nothing more for a cat that was not eating much and acting lethargic I got a call with the results and they were normal He then hard sold me on a dental exam and possible extractions that would total over I was not buying it since she began eating again shortly after the visit switched to wet foods and had no other signs of major dental disease nnFast forward two weeks I have to take my cat in again because she is in extreme discomfort I took her to Arrow Animal Hospital where the doctor performed a thorough examination and gasp looked in her mouth and determined that it was not a dental issue saved us right there She did Xrays which showed enlarged kidneys and a swelling pancreas nnI cannot help but doubt myself for not getting a second opinion sooner Something no pet owner should ever have to worry about I am sorry but missing enlarged kidneys and pancreas issues is pretty bad That is lifethreatening It seemed like they were content with calling it a day and collecting a large amount on the dental exam I am sure that would have helped with her kidneys right Ugh