text: People please do not waste your money on this place as it is the biggest ripoff in town Besides charging more than anyone else in town they have no respect for their customers I am aware there are cheaper places to have my cars smog checked but I always go here because they are close to my house They CHARGE more so there is never any waiting I have taken my cars there for over years and feel that would make me a good and loyal customer I went there yesterday and my car did not pass the test the man working there asked me if I recently had my battery changed I said yes He said until I put miles on my new battery my car will not pass Fine no problem except the test they did would be and to get it retested it would ONLY be So now instead of paying more it is going to be more than everyone else in town I asked if the extra fee could be waived since I am a loyal customer he said no I asked if there was someone over him I could talk to He gave me the number for a Jim or Bill I cannot remember because I was very upset This guy whom is supposed to be professional was so rude I felt like I was talking to a high school dropout punk I asked him if he was really willing to lose a loyal customer who has brought in cars every year for over years over a fee and he said YUP not yes just YUP like a no class uneducated idiot Oh yes I also said they should post a sign warning customers about if they had a new battery installed their car would not pass The bully owner or manager replied We do not have to post any signs Really snotty I know they do not have to post a sign but it would be a nice courtesy for the customer but wait then they would not be able to rip off the customer Also if you use a credit card or debit card there is a SURCHARGE This place cannot find enough ways to rip off the customers I am disputing this charge with my credit card company I so hope I win not for the money just the principle I am not going back for my retest I would rather go elsewhere and drive a little farther and pay then give them another penny of my money Whatever happened to DO NOT PASS DO NOT PAY