text: I went in to get seen for a chronic cough today Poor lady in front of me had scraped her knees pretty bad and we were both in the waiting room I politely asked the receptionist if anyone else was being seen and she said one other person min Later lady with the knee went back min after that hr Total wait I asked how things were going I got some nasty attitude from the receptionist so I asked for a refund on my copay walked out and went direct to Drs Express down the street and got right in Was welcomed with a smile too