text: Horrible customer service I am shocked how they employ people who have such limited vocabulary and no common sense Horrible attitude from the front girl Lucille Showed no effort in helping or listening to anyone I did see her chuckle away every time she glanced at her phone I assume her texting or Facebook was much more important than injured people seeking help The gentleman sitting next to me has a broken finger and he is been sitting here since am hours ago I am heading to another hospital and giving this gentleman a ride to get seen