text: My lousy experience with this Jimmy Johns started with an overcharge on my debit card I ordered sandwich and bag of chips for a delivery The delivery was fast and the food was good so let us get that out there to be fair I added an extra star because the food here has always been finennI logged into my bank account like I normally do and there was a charge from Jimmys That is one expensive sandwichnI called three times Spoke to managers times My information was taken and all times my call was never returnednI went there in person Once again my information taken no call returned There was a general I have no idea how to handle this I am going to call my bossarea manager and then nothingnThis is really poor customer service My call should have been returned the first daya courtesy I am handling it I will get your card refunded as soon as possible apologies etc nnOver charging a customer is a big deal I gave the tip in cash so I know that I did not key in a wrong amount when I placed my order onlinennThis was their mistake and no effort was made on behalf of the management to help menTheyve lost my business