text: Went in to buy a new Subaru Found a vehicle we liked and the salesperson was pleasant The financing is turning out to be fiasco however When we were purchasing we clearly communicated we wanted to use our local credit union We were preapproved with them already When it came time to sign the paperwork nowhere on the sales contract did it say I was not being financed with my credit union Later we found out later we were put with a bank we did not want to be put with When we noticed the lien holder on the warranty paperwork was not our credit union we started asking about it It took greater than days after we left a voice mail an email and even went in person to speak to the person that did our original finance contract We were told that since our credit union was closed it was after pm on a Friday when they signed us it would have required us to come back on Monday to take the new car home So instead of informing us about the problem when the sale was being made and letting us make the decision they made it for us Now we have to go through the hassle of refinancing with our local credit union and we have yet to receive a proper apology from anyone involved or management Additionally we were explicitly told that the salesperson would give us a follow up call to check on us and that never happenednnI feel weird giving such a negative review since we love the car but the level of service at least the financing stuff is enough to make me think twice about telling anyone to buy a car here Both my sister and my folks are in the market for a new Subaru but this dealership will not be getting their business I guarantee that My advice is if you are going to buy a car here be crystal clear about your wishes and get everything on the paperwork Do not rely on your verbal instructions and assume they will honor your wishes