text: Fantastic is all I can say I never shopped there before until a friend of mine told me they do not do animal testing so I went to check it out It was the best customer service I have experienced in so long The two ladies were so nice and welcoming I wish I remembered their names One had hombre hair and the other had glasses They were so nice They gave me samples since it was my first time there and I KNOW I will be coming back there for more I got the split end treatment and she told me other ways I could use it very helpful I officially love Lush products