text: AM nnWe needed to establish service so we could move this weekendThey are closed on Fridays kind of hard to move without running water If course it is labor day weekend They are not open until Tuesday nnWait time on their customer service hot line is outrageously long minute wait is unacceptablennUpdate AM service on the phone was horrible I had to help my boyfriends mother by taking the call She is hard at hearing nn Lady was hard to understand even for me Very thick accent She did not listen very well horrible I had to repeat myself slowly several times out of frustration I had to stop to gather myself Can not believe they hire people you cannot understand over the phone There are people who are hard at hearing who cannot understand what you are saying to begin worth nnShe needs to work on her social skills I was clear when speaking with her tried to keep my patience with her even though she was miserable Most of all very rude If you hate working with people do not apply for a job dealing with peoplennPeople with accents should be working desk jobs Face to face interaction At least you can try to read their lips