text: Being a minimalist person and not requiring cable tivo D TVs and the like I have not had the internet at home for years J and I both have laptops and when you can go to a coffee shop or hop on the net at work or from your smart phone who really needs it Well I am going back to school so I donnI went into the store and a sales rep eagerly came to ask if I needed assistance I declared yes I need home internet service what would I be using this for and how many devices would I be connecting she asked laptops and an XBOX We watch a lot of streaming Netflix movies and play online video games J was so pumped he would be able to play online again after years This would be perfect for you then she exclaimed showing me the MiFi You can connect up to devices and its a sinch to hook up only with a rebate and your employee discount waives activation fee and a month for service Sweeeet I thought so I purchased itnnNEVER was a data plan discussed with me and NEVER was a data plan explained to me So imagine my shock when I went online to check some stuff my little sis is on my account and sometimes downloads a lot so I monitor it my bill was already days into the cycle Yes days in Tears welled up in my eyes and I called J and K to stop using their phones until I got this shit taken care of Come to find out I was on a gb plan and every gig I went over I was being charged We were at gb Verizons largest package was gb nnMaybe I should have asked more questions but I told the woman what we used the net for Surfing streaming gaming Why this was never explained to me is beyond my comprehension I also told her I was not tech saavy so I feel like she took complete advantage of my naivety The sales reps at the store made me feel completely stupid and so did the customer service over the phone I guess they are all about profit and not customer satisfaction or education I can not wait until my contract with these assholes expires