text: This is my goto Petsmart The one on Craig is much closer but I would rather make the short jaunt up th to this location because it is cleaner it is better stocked and the general area is much more pleasant to shop innnIve been here a handful of times now and every time they have the product I need in stock Kaytee Orchard Grass in the oz bag for my bunny Lulu nnThe staff is always really warm and actually act like they love animals Some of the other locations the staff sometimes seems like they would rather be having dental worknnToday the sweet girl at the register and I were discussing my rabbit and she was so informative about whether or not I could preorder in bulk and pointed me to their website in the event they do not have it in stock Standard knowledge but I appreciated that she offered it up like she genuinely cared that I got what I needednnFinally at the end of our transaction she lifts up my bags of hay gingerly apologizing but saying she is allergic to most of the hays so she was just being careful I thought that was so sweet She never let on the whole time we were talking that she was allergic or potentially uncomfortable She just smiled and gave great customer service I hustled the hay out of her vicinity but she made a point to ask as I left what my bunnys name is I wish I had made a point to ask hersnnThats how it is done customer service Thanks Deer Springs Petsmart