text: Unbelievably poor experience times two The first visit consisted of a one hour wait in the waiting room and another hour wait in the exam room The doctor did not even acknowledge I had any body parts or brains for that matter above the waist My attempt to ask one question was abruptly cut short At check out the girl was on her cell phone when she asked if she could help me I went back thinking nd hoping the first experience was an aberration knowing that any office or physician can have a bad day Spent an hour in the waiting room again an hour in a freezing exam room with only a piece of paper to cover me No restroom facilities were ever offered no one apprised me of the wait nor apologize The whole circus was unacceptable and unbelievable that a cancer center would treat sick people this way If an office is running behind they need to call you and offer the opportunity to reschedule And I would hope that this office would invest in some blankets and customer service training for physicians and staff After a two hour wait the second visit freezing to point of discomfort and no sign that anyone was coming soon I left I will find treatment for my cancer somewhere else