text: What is it about Sonic that screams our customer service sucks It does not matter which one we go to or what we order there is always some punk kid walking out giving us attitude because they got the order wrong or did not hear us mention the coupon we have Tonight was no different We walked up to the menu board to order and the first thing my wife mentioned was that she had a coupon for off her purchase The guy talking the order said ok and asked what she wanted easy enough right Nope not for Sonic as the guy came out with her shake and asked for payment when he saw the coupon he stormed back in With the shake and when he came back his first words were Next time you need to tell us you have a coupon when you place the order Hmmmm I thought we did that The place gets stars because my wife loves their milk shakes