text: Few times in my life have I ever been so disappointed with a business customer service Went online at am for a genius squad repair appointment st available was at pm Got there min early and they still were min late for my scheduled apt and even though I did not move from my spot for the entire hr that I waited and the store was not that busy but the technicians were busy goofing off and chatting with each other the genius still said are you Jen I was looking for you Strike for being late strike for acting like I was wandering around and putting the blame on me After that they quoted me to replace the display on a macbook pro laptop model The screen is separating from the metallic she will but the screen itself is not broken I think that is absurd for a repair since a brand new computer starts at The manager Ryan was unprofessional and condescending Strike Never going back