text: Reasons NOT to stay at The Mirage HotelnnThe Mirage needs some serious management training and leadership skills in customer service I was staying there for the Digital Auto Dealer Conference in early Oct Here are the low lights of my stayn Called ahead to ask for early check in I was told no problem When I got there they actually laughed at me and said no chancen I had to stow my bags with the bellman so I went to the Bell Desk to do that and they acted like I was bothering them and then pointed that I should go outside to do thatn Once in my room I called the bell desk several times to retrieve my bags getting an automated attendant and COMMERCIALS while I was waiting for someone to pick up It took tries to get someone on the phone and once I did Cynthia laughed at me when I told her the substandard experience I had just received I actually asked her Are you laughing at me but she did not replyn Whenever you call any dept in the hotel they do not know your name They ask you every time to state your name making me feel unimportantn Most every hotel these days has an inroom coffeemaker Mine did not so I called room service I like to have hot water in the mornings so I asked about it and they said I would have to order hot water from room service Reallyn I did like they said I ordered hot water from room service and guess what It tasted and smelled like coffeen There was no shower cap I know this is a small one but to those of us with long hair it is a big dealn The rooms are dirty they need a makeover Appallingn After I checked out I had time before my flight so I asked where in the hotel could I work for a few hours without any cigarette smoke since I am allergic I was told the only place in the hotel where there is no smoking was Starbucks Thank you Starbucks for being the only bright spot in my stay at the Miragen I had to visit the ladies room during my Starbucks stay and had to walk far into the casino to get there When I did there was no toilet paper in ANY of the stallsnWith that I called a taxi and left for the airport early DO NOT stay at the Mirage Hotel Run away and never come back