text: Slightly disappointed on our visit today A coworker and I were approached a couple weeks ago by one of your streetteam marketing members with a voucher for free smoothies We went in today to redeem the vouchers and were advised that if it was not our first visit that we could not get the smoothie but a tea would be the substitute While I am appreciative of the tea I was very disappointed that the voucher was not honored No where on the card did it state for first time visitors only False verbiage or failure to provide all the information is probably one of my biggest marketing pet peeves especially since I work in this field Just some constructive criticism to pass on update the verbiage to be more upfront about the offer Honor your marketing collateral Your employee admitted that it should be better stated and something that needs to be addressed What is unfortunate is that I probably would have been a frequent visitor but looks like I will stick to bringing in my own protein powder and making it at work