text: Holsteins is probably the most mismanaged restaurant I have ever been to Typically when I go to Vegas I like to have at least one meal that is not quite as formal and we typically pick something fun like Burger Bar BLT Burger Pink Taco etc This time we decided to try Holsteins mostly because the Cosmopolitan is such a nice hotel Unfortunately Holsteins was not up to par with the service level in the rest of the hotel It took about minutes to get our food and they got the order wrong They corrected the food part but never gave us our drinks About halfway through our meal the waitress informed us that they were not making the drink my wife ordered that night very strange and they still had not got my strawberry milkshake We finished our meal and one of the managers came by to clear our plates He asked how our meal was and I informed him that I still had not gotten my strawberry shake had mentioned it to the waitress when she was by earlier It finally arrived about minutes later in fairness the manager did apologize and took the shake off our bill We noticed other tables complaining also about the time it was taking to get their food All throughout this process they typically had people on the floor cocktail servers in bright red dresses who the bus boys were just hanging around and flirting with a couple of hostessesone that was just standing in the middle of the floor and doing nothing and a couple of managers that were not doing much of anything Although they could not just go to the back and flip burgers my thought process throughout was that they should have had less front end people and more in the kitchen If this is typical of this restaurant we will just frequent the other burger restaurants the next time we are in town Honestly they are a dime a dozen in Vegas and the service at the other places I mentioned is far superior to Holsteins