text: Where do I start I bought a outdoor patio dining set from them at a decent price Now I know why weeks after I bought the glass table top self destructed Glass was everywhere Thank goodness there was not anyone or the dogs outside when it happened The glass on the ground continued to pop and break apart for another minutes I called Lowes to tell them and I was told there was nothing they could do by Nikki and she had me call their product support line She also told me they did not have any in stock to replace it with Was she stupid enough to think I would not check I went down there and they had on the shelf and a display I hate being lied to n nASCS product support should change their name to Lack of support They were horrible Janice for ASCS should find a new job Customer support is not her gig They told me the glass was not warrantied Hmmmm when you sale defective glass no wonder After waiting a week for ASCS Janice to get back with me when the promised to get back in days I wrote them an email The next day they let me know it was my problem Garden Treasure item Item patio furniture has defective glass and if you research it you will see it happens all the time Not on the Lowes web site though If you look it has a star rating That is because when I wrote a review and said how the glass broke and was straight up honest with the review it was declined Makes you wonder how many others complained about other items they sale and are rejected just to keep the ratings up The final out come was after getting the run around for weeks with no outdoor table for the Labor day weekend I called the Lowes customer service and David told me to just to take it back Lowes has a no question return policy Why was not I told that in the first place This is the only reason they get stars Not for anyone at the store because even star would be a gift for Nikkis incompetence Will I shop there again Maybe only because it is close not for any loyalty Any large purchases will be with someone I can trust