text: I bought a number of items there among them there wasn item off the floor it was not delivered on schedule no biggien entry door with transom n custom window nnThe style of the door and the transom did not match I called and was told that is what you ordered Really I asked for mismatched styles I ordered for the lightest clearest lowe glass available I got the dark type of glass that is recommended for Fla Nm Az etc That is what you ordered was the response again nnThey do not even bother to ask what was shipped or what you ordered they do not want to know because CYA is the order of the daynThen when you go over your buyers order you realize that regardless of the conversation you had with their salesperson the printed order is so vague that they could ship you anything at all and claim that is what you ordered My contractor bought my siding there it is an offbrand and the quality does not impress nReally shoddy practicesnnI ordered the rest of the windows Andersen from The Plywood Mart although they will not match these and they were more expensive that shows how I feel about sponsoring this store again