text: Bar far the lowest rated Home Depot I have ever shopped at and we are talking states well okay I am talking five states I am here doing a sf remodel I have also been busy with other handyman jobs I took a list of what I am replacing on the remodel sizes counts etc to the ProShop they were very responsive as long as you are in the store They were going to get the information on things like closet doors the one I am replacing has three doors with two tracks Their closet expert was not in so they asked me to come back to speak with him meanwhile another person was going to track most of the other items down for menI went back to the expert and was told I should just go to Johnson supply I didnt get any information on options styles etc nWell I have been doing this for awhile so I can and usually find the best deals I have been doing small jobs since relocating to Vegas a year ago When I am pressed for time and I am not sure of a size or color etc I usually buy a couple of a product to avoid having to go back and forth A couple of month ago I took several item that had accumulated over time to the return desk at pm on a weeknight I have a couple items I purchased at this store the day before the girl said it was not their item they did not sell it when I explained I just bought it the day before she said I must be mistaken I turned around went to the isle across from customer service desk picked it off the shelf and walked another one back to her She did not acknowledge her mistake and proceeded to do the same thing with two other items I had forgotten my receipt and my DL was not in my wallet So I had to return the next day That night I told her I had picked up an order the day before and asked if anyone turned in a DL She said NO After leaving I realized she did not even check or ask anyone This girl had serious attitude issues About a week later I was at the return desk again the lady there was very nice an helpful My situation was going to take a few minutes so she tols the guy behind me to go over to customer service deskguess who was there seconds later she was yelling to the girl helping me complaining she was sent a customer nnThis particular store needs new management I have had two other issues with employees there with attitudes or questioning the correct information I am giving them I have recently spent k at LOWES since I no longer go to this store I have also taken my customers to LOWES for materials I think in the year I have lived here I have taken in business to them Plus the things I needed to buy for this remodel nnI did email HD about this store I have to say they were very anxious to discuss my issues with me Unfortunately I has very busy that week HD does not mess around when it comes to customer satisfaction if you ever have an issue with a store their employees management etc so to the website and email customer support you will be surprised by their response great business model unfortunately some stores need better management this store will cost them over k in business over the next to days its all going to LOWES or amazon