text: No no on LoLos nnYowsa after wanting to try chicken and waffles for a long time Lolos was an incredibly bad experience Food service and business practices all need SERIOUS helpnnWe arrived to a full at best restaurant Staff seemed friendly enough but once our order was taken the whole experience went down hill fast One of our four entrees was not delivered with the rest by a server other that the one who took our order It was several minutes until we could get the attention of our waitress She said she would look into it A few minutes later she returned to inform us that the kitchen said our food had all been delivered Cleary that was not the case we explained since one of us was sitting there with no food Off she went to the kitchen again She returned to inform us that since it was closing time PM they were now out of white meat chicken and corn but that she could bring us some left over chicken legs to make up for it How a chicken and waffles restaurant runs out of chicken and corn is beyond melikely they simply did not want to make any more to correct their error Since of our party were now way through our entrees we said fine bring out what you can She delivered cold legs and told us that the missing entree would be removed from the bill along with of our drinksnnThe food was a total flop Waffles were on the cold side and not terribly good The chicken had obviously been sitting in a warming tray for at least a few hoursmaybe longer Not a good thing with fried chicken The mac and cheese was decent enough and the syrup was good Small victories come hard at LolosnnWhen we were presented with the bill we were surprised to find that nothing had been deducted After struggling again to find our waitress she assured us that one entree had been deducted along with the drinks Frankly were we in a hurry for a family engagement and should have pressed the issue Instead we paid the bill and left Hours later in examining the receipt we added up the bill manually only to find that NOTHING had been deducted NOTHING In addition an automatic gratuity of nearly had been addedfor adults and two toddlers who ate off of our adult entreesnnTo summarize Avoid avoid avoid Lolos Frankly even Waffle House puts this place to shame and trust me I am no fan of Waffle House Unless you relish spending your money on lousy food lousy service and highly questionable business practices there are TONS of other great places to eat in Scottsdale