text: Dear Lowes Thank you for selling my fiancee I a really nice washer and dryer an extended warranty that at for both units is cheaper than what Sears would charge for their warranties and for hooking us up with the stainless steel hoses dryer hose and the gas line kit we needed nnOh and after dropping all that coin we got promised Next Day Delivery It is on huge banners in your store it is so easy to read It is not so easy to donnWell our washer and dryer was bought on Friday and delivery was set for Saturday Saturday arrives am Noon pmno Lowes truck to be seen or heard of So we call the store get shuffled around and then get told your order did not even get on the truck Nicewe get a manager apologizing profusely and she says we will schedule you for the first thing Sunday morning This is marginally acceptable until late Saturday we get a call Your delivery is now set for pm or basically the last deliveries of the day WTH So we call backnobody has heard of the manager we spoke to and our order cannot be found either And that promise of an early morning delivery evaporated like rain in Vegas does nnSo here I sit trying to potty train a year old boy If you have never had kids let me tell you this is an experience A lack of control experience As in if it is in front of him chances are he thinks it is cool to spray it And while it is all part of the wonderful experience of being a parent it is a lot easier to manage if cleanup is easy And not having a washer and dryer that you went out and paid for makes it frustrating And when I get frustrated because someone promises something in large blue and white print banners and then makes similar verbal promises and yet I sit here with empty washer and dryer connections waiting for reliefwell you can see why this Yelp review got posted nn Stars is because it is Lowes which I still like Star is because they did not rip me off on extended warranties like Sears wanted to do I wrote a review for Sears Outlet to rant about that experience If they get my stuff delivered I will bump them up But for now Stars is all they get nnEdit Their manager called admitted he screwed up the delivery I am supposed to have my stuff within the hour I am from Missouri so they got to Show Me the goods or this review will not be showing anyone any more stars nnYelp in Challenge