text: We have always been fans of Roadrunner It was our goto place for food and drinks We took out of towners here and sent many friends here Within the past few months we noticed that the service was getting a little slower and the staff not as friendly But the food was good so we over looked it That being said we went today with out three kids and had a horrible experience Because this place is primarily a bar we always take our kids early The kids menu is decent and they love the cowboytheme We went in for dinner around Who eats dinner at you ask No one That is why we do it with the kids you get in and out of a place in no timenWhen we first walked in we noticed that one of the booths was falling apart the back cushion was hanging off and the lamp above the table was broken We sat out selves and we were greeted by a very blah waiter We ordered chocolate milk for the kids and he said they did not have any Weird that there was no chocolate syrup in the whole place It took minutes for our food to come out There were two other parties in there certainly not enough to warrant nearly an hour wait for food The waiter brought out corn muffins with no apologies or explaination Just these are for while you wait for your food When the food finally came it was pretty bad My husbands burger was very tiny dry and over cooked The same with the childrens burger The childrens chicken fingers were different this time also very soggy obviously something frozen and quickly heated up The fries were gross I could heat up better fries from the Walmart frozen goods aisle I had the steak tips my favorite from this place They were cooked fine but something was off with the seasoning The mashed potatoes were ok but you could tell that they were sitting under a heat lamp for some time Also the ladies restroom was a mess Broken locks on the stalls and all of the paper towel dispensers were broken On the way to the restroom I passed by a man who appeared to be the manager and he did not say a word I expect a greeting when I make eye contact with an employee It is good customer service nI do not know if they have come under new management or what but Road Runner has gone way down hill in every aspect It was sad a disappointing We will never return