text: I am totally baffled why this place gets such good reviews I have been there a few times because it is close to my work and I received some gift certificates for my birthday Unfortunately after the last experience I cannot go back Although they are very nice and have great prices I have to reveal the ugly truth n They do not put any effort into sanitizing the tools or the pedicure bowl I actually saw them clean the brushes and tools in the water I was soaking my feet in and then just rinse out the bowl after they were done not spray soap nothingn Reason probably explains why my heals cracked so severely after my pedicure that they began to bleed I had to use peroxide neosprin and bandages for almost a week to get it heal n They water down their nail polish so much that it destroys the bond and polish never actually dries nI hate to bash a business with good customer service but these practices are simply unacceptable I obviously will not be back