text: This is the absolute worst hotel I have ever stayed at The absolute worst service in the world To start off with I booked a room that had one king size bed for my fiancue daughter and I When checking in they completely messed up our reservations placing my family in a much smaller room with one queen size bed At check in I complained to the manager and they showed me the smallest fine print which pretty much said first come first serve I found this very upsetting when I booked my family for our original room Once in the room the issues kept stacking up TV did not work thermostat was screwy and room service was slower than molasses Next day they gave us our original room and reimbursed us for the first night My third night my daughter accidentally flipped off the bed then vomited all over it My fiancue called down to explain the situation and whoever she spoke with on the phone was rude beyond belief despite the situation house keeping was more concerned of the wellbeing of my child When I went downstairs to complain to the manager about the rudeness his staff presented he treated me as if I were some insignificant teenager I was outraged and I even saw other customers in line walking out of the hotel and making remarks such as forget this and let us go to a different hotel The best thing after all of this the manager could offer me was waiving the resort fee after telling him I wanted to check out now and catch the next flight home WHAT HOTEL HAS RESORT FEES Anyways save your money or spend a little extra more for a different hotel