text: I was a loyal customer of this Discount Tire up until this week They replaced a wheel for me in following a car accident They offered me a hubcap but I wanted it to match the others so I was very explicit with them that I would be purchasing a factory hubcap When I purchased the first hubcap off ebay it did not fit properly on the wheel and I assumed I had purchased the wrong hubcap by mistakennIn May when GM recalled my car I ordered a factory hubcap through my dealer to make sure it was right this time When that one did not fit I realized the wheel was the problem When I called Discount Tire they said of course it does not fit you have one of our stock wheels on Had it been explained to me that the wheel would not fit the hubcap I was VERY clear that I wanted I never would have purchased itnnThey assured me this would be fixed and that they would not only order me the correct wheel but would take off the cost of the wheel I had already purchased I gave them a month and called back to inquire as to the status of my order They explained that they had placed the order but since they ordered it from the factory they were waiting on GM to ship it I got the same story again in July and August When I called again this month I was told that they did not have an order for me out at all there was no note on my account about any of this and they had no idea what I was talking about I either fell through the cracks or someone decided I simply was not worth the trouble or the money I had spent therennI am livid and will never give this location another dime I contacted another discount tire and they got me a new wheel by the next business day no hassle