text: I had a problem with a coolant leak on the top of my Ford Expedition engine I had had my AC repaired a year earlier at this shop without concern so I when to Greulichs on Ray Road again to have them provide me with an estimate to repair the coolant leaknnI arrived about PM on a Weds and explained the problem With little discussion the Service Writer Kelly took my keys to have a mechanic take a look There was no discussion about any fees to get an estimatennAbout minutes later I was presented with an estimate of to have a couple hoses replace and to remove and replace the engine intake manifold I was dumbfounded because it was obvious that the hose was leaking at some of the manufacturing joints and spraying down on the engine I challenged the Service Writer and said I did not think the manifold was the problem He assured me that his Master Certified mechanic confirmed the need of manifold replacementnnIn disbelief I said that I would have to have another garage provide me with an estimate before proceeding at which time I was asked to pay plus tax for the mechanics time Bull S I was never advised that an estimate came with a shop bill With a firm read LOUD voice I said I am not paying your bill and my vehicle was returned to mennLong story short I purchased the replacement hose assembly from a retail automotive store and the necessary antifreeze to replace the hose After miles I observe no additional leakage Total repair cost in parts was and a couple of hours of my time Total SAVINGS to me nnIt goes without a second thought that I will not be using Greulichs services and will have reason to tell others why I have reached my decision