text: I hate writing a bad review but in these times of financial struggle it makes a difference where you spend your money It matters if you do not get what you paid for and worse if you get treated badly while getting ripped off This is a bit of a long review sorry a few things happened that need explanation nnBottom line for those in a hurry do not go to this salon unless you want to be ripped off and treated like crap If you want more details keep readingnnSuch is the case for me with Honeycomb I would heard about the salon for years and as someone sensitive to hair chemical products this place was about my last shot for what I hoped would be a good salon with good productnnMy stylist was Sarah The bio on the website made her seem like she would be knowledgeable and customer service oriented I mean she worked in New York and did celebrities hair or so it saysnnMy only trip there was eventful About an hour and into my visit a car literally drove into the building and crashed the business next door about feet from the front door of Honeycomb This upset and distracted the of us in the salon and took up a lot of time from my visit as Sarah spent a lot of time trying to deal with the people in the accidentnnMy consult with her was a bit lengthy I have some history with my hair and health and she had a lot of questions At one point she made a snappy comment about needing to decide what we would do and get started No problem hey you are the one controlling the session as the stylist so take control if you have a problem nnI agreed to do one of the treatments she suggested to help the color take better but at the wash bowl she made her own decision not to do it When I asked about it she would not say why I was there for a partial and addl color for gray She would not do the color wo me doing a hr skin test due to my sensitivities Ok I understand that but I made it clear that I needed to get the gray covered Maybe she should have suggested I come back when we could do it all the right waynnEnd result I walked out with my hair looking EXACTLY the same as when I walked in like sht but my wallet was MUCH lighter nn inches of demarcation showing and all could not tell I had anything done to my hair I got a snarky comment at the end about her being min late for her next appointment nnHey Sarah you were min late for MY appointment and I did not say a word about that What about the min you spent dealing with the unusual car accident Do not blame the customer and try to make me feel bad for those things Plus she dropped color on me when she ran out to help the car accident people Hey thanksnnThe biggest problem of all here is that I have spoken to Sarah since and asked her if she could fix my hair since it appears no color took She was cold aloof and basically said she would fix it for FULL price What Seriously I have never had such a horrible reaction from a stylist or a salon in years of getting my hair done professionally On top of this she charged me way more than the price listed on the board for a partial or even a full highlight but would not explain why I let it go and still tipped her When I got home and dried my hair I realized I had essentially been ripped off nnSarah also made a big deal of my long consult and said she normally charges for consults I have have never been charged for a consult in connection with getting a service done Maybe this is where the extra charge for my color comes from Who knows Sarah was unwilling to budge and was completely unaccommodating NO customer service with this one The whole time I tried to be pleasant and understanding but this treatment is ridiculous I asked for the salon owner to call me to discuss further guess what she never called mennThis salon needs to come with a warning they are greedy and are looking to make money wo providing quality service If you have a problem with a service forget about compromise you will not find it here nnIm making it my goal to fight this to the nth degree I am tired of getting ripped off I do not make a lot of money in my job I feel like I walked in to a salon was robbed of and told to get the heck out Please do not go to this salon if you want to be treated properly especially for the prices they charge and the lack of quality you will receive