text: I am a year old female This is one of the worst hotels i have ever stayed at on the strip The shopping obviously is great We had to wait minutes in line on a wednesday night only when people were in front of us Very very slow checkin Now the people who work at the Hotel is the problem At Qua Spa the front people are very rude and unpleasant to their costumers They told me that i had to get my mother in check while we were minutes late for our spa day DO NOT BE LATE We were people booked for about per person massages for two days and that is the way they were treating us if not the other costumersguests as well They never asked how our stay was going nothing to make us feel comfortable as they should And if you are late your minutes will be deducted from your massage nnThe room we stayed in was nice and very huge Grand piano and all Did not really bother me the we had a wall for a view but there were chunks of the walls missing and the room looked as if people tried to destroy it The s tv was mostly static so we could not hear or watch it most of our staynIf you try to use WIFI it cost per computer per night Rollaway bed is fee a night Room service is also a gratuity chargennAnother incident happened twice in the Caesars Palace gift shop Two times i had went there to buy stuff for the flu i was having at the time They would not let me charge to the room and was giving me a very hard time My name was on the room with my parents so i immediately tell them that i was going to the front desk to complain I did just that and the guy at the front desk apologized and told me there should be no problem I went back the next day and the same thing happened unfortunately i was so fed up and sick that i did not feel the need to keep complaining about the poor costumer service nnAs i am still sick with the stomach flustrep throat i caught there i called front desk to help me out so i could go to a hour urgent care They gave me a number of an operator who informed me that urgent care was not hours I called the front desk again and had explained what had happened Front desk this time gives me an address of an urgent care miles away Got into a taxi and by the time we got there the urgent care sign said they were not open on weekends WHEN Caesars Palace assured me that it was By this time i was so ill i had to go to the emergency room and they would not call me an ambulance I was rolled in a wheelchair into another taxi going to the rd hospital that did nothing for me and they were not allowed to give me a throat culture or tell me what my fever was at that point just prescribed me a bunch of drugs and sent me on my way to walgreens so i can wait hours for my prescription while throwing up blood Worst experience of my life nnnMoral of all of this The people at Caesars Palace treat their guests like crap Everything is also EXTREMELY over priced Even for people with money They really like to rip you off and talk down to you Never staying here again And never get sick in Vegasworst healthcare of ALL time