text: WE FOUND A USED NEEDLE IN OUR ROOMnnOn August th my family and I drove to Las Vegas for a short trip before my kids went back to school We decided to stay at the Rio Hotel resort and Casino While we were there we had a great time The pool was nice the concierge was very professional and the Voodoo Ziplining was amazing nnAs our trip was drawing to a near end the last day we were there we discussed extending our trip and staying the weekend As we browsed the internet to check availability my three year old daughter walks up to me and hands me an exposed needle I quickly but carefully take the needle from her hand and ask if she was hurt by it and she reluctantly said no I then proceeded to secure the item and checked my kids for any bruising or traces of blood I ask my daughter where she got the needle and she told me it was in the couch I could not believe a needle was in the crevasses of the couch in which my kids were playing on and jumping on Keep in mind we had already been staying there a few days and I thought to myself and said If they missed a needle what else could they have missed I began to search the rest of the room for anything else out of the ordinarynnI was infuriated and called the front desk to speak with a manager I spoke with a manager and her name was Rosana I explained to her what happened and expressed how upset we were with how irresponsible the cleaning staff was to miss something as dangerous as a needle The manager apologized for the incident and we had to make a report of the incident however everyone involved acted like it was not a big deal The supervisor that came to our room picked up the needle and walked out with it no plastic baggie nothing Then another guy came to our room to collect the needle and we said it had already been taken care of Then he came back a while later because he needed a report It seemed that no one knew the proper procedures to take place for an incident like this and took about another hour and a half of our time while we were trying to leave Considering the risk and that this is a safety issue and what could have happened I would have thought they would try to be more apologetic or at least try to offer some type of compensation to try to earn my business back nnIt made me sick to my stomach to think that my kids could have been hurt or killed by this exposed needle We do not know whose needle that was or what they did with it before it arrived as our roommate We have decided to never stay at the Rio or any of its affiliates Not to mention the large collection of dust and debris on top the TV stand and on the carpet that looked like it was not cleaned for an exceptionally long time and no one acted like this needle thing was a big deal nnOverall Rio will never have my business and will never be a place my family and I will stay I can say that our experience at the Rio will scar our memories as well as give us another reason not to go to Las Vegas for a vacation