text: I have been frequenting this pharmacy for at least years and I find this review is long overdue I would like the start by saying the pharmacists here are skilled and knowledgeable even if they never remember who I am The techs they have working here are another story Not only are they not skilled and not knowledgeable they very obviously lack general customer service skills nnI have two of my scripts set up on auto fill every days For those of you not familiar with the auto fill concept it is supposed to take the hassle out of refilling your drugs with the pharmacy taking care of contacting your Dr and filling it on time In the last months my auto fill has been messed up x considering it only fills x a year that is not really impressive Each time it is been a different excuse and each time I end up making multiple phone calls and trips to the pharmacy to get it straightened out This last time it took me phone calls and trips nnThe techs with whom I spoke to on the phone were rude and argumentative After I gave up on calling and went in person with a reasonable solution Ada the tech attempting to assist me spent a solid minutes arguing with me insisting what I was asking for could not be done Since this was not my first rodeo with Cvs I had them perform this request before I knew I was being bsd While a line of angry people formed behind me she got flustered and took a phone call Apparently she decided she was no longer going to help me One of the pharmacists stepped up to help the next person in line and she told him to help me instead I explained my plight to him and he resolved it in less than minutes nnThe moral of this story is if the techs do not know how to do they will tell you it cannot be done They have no interest in actually helping you and are not concerned with the lack of customer service they provide On my last call I informed the tech that I found her inability to provide a solution unacceptable and her response was I cannot change itno admission of guilt not even an apology just pure attitude and contempt So go ahead mess up my prescription catch an attitude with me and refuse to fix it I am sure that will work out for you in the long run