text: I went to this cleaners for alteration to a gown They told me they would alter the hem of the gown for which I thought was a great deal because I had just been quoted I left the dress and was told it would be ready by Thursday I needed it for an event that day I was called on Wednesday saying the cost was actually about and would not be ready until Friday I asked for the dress back but the dress was at a different location and they could not have it back to me My plan was to take it to another location to get hemmed Given the short amount of time I ended up having them alter the gown although it was expensive I ended up wearing a different gown since although it was ready by Thursday it was too late and I could not pick it up The manager only gave me a As good business practice she should have given me the original price I was quoted At the end of it all I ended up paying more about and the hem on the gown was done sloppily and the material now has a permanent wave at the base of the dress probably because if the thread and tension used It is an expensive and fancy gown so I was pretty bummed they did a sloppy job The positive the two ladies I worked with were nice and professional