text: BEWAREnnI HAVE BEEN TO BEAUTY BRANDS SPA SERVICES TWICE AND HAVE BEEN OVER CHARGED BOTH TIMES That is of the time The first time my motherinlaw took my daughter to get a haircut I had called twice once to check availability and once to book the appointment and both times I confirmed the price When my motherinlaw came back I saw the receipt and saw that they had overcharged us by I did contact them and they refunded me the nnI decided to give them another chance and took my daughter back there to get a manicure a few weeks later again I confirmed the appointment and price when I called We arrived minutes before the her appointment time She was checked in and then we waited The staff walked by us numerous times two of them including the manager were chatting at the desk behind us most of the time Finally minutes after the appointment was suppose to start I went back to the desk to confirm the appointment time The manager who had checked my daughter in acted like she had never seen us before I confirmed that her appointment was at pm she said yes When I mentioned that it was now she said she would check on things My daughter was taken back at When she came out her nails were completely wet She said they did not have a dryer kind of surprised since they say they are a spa She also had hang nail that they did not even clip As we were checking out I noticed they had charged me instead of the they had quoted me Then the girl checking me out pulled out their brochure and showed me where it said but the brochure said that was for a pedicure I pointed that out to her and she changed the price back to nnWe then went home where my daughter waited hours before doing anything so her nails could dry Then at pm hours after we left she went to reach for something and the polish came of the center of her thumb nail nnI will not be going back If they overcharge the same customer twice it is pretty obvious this is their usual standard of operation