text: The front desk was exceptionally slow and rude I do not feel like a paying customer at allnWe booked a fountain view double queen room but we are told the first night that we did not pay extra guarantee so we get either king fountain or double queen nonfountain and we can get room change the next day and the prices are the samenThe next day they sold out again and we were unable to get our room because we booked only for people and only booking for will guarantee double queen fountain view nThey gave us ambiguous reasons with no consistency at allnFinally we were referred around several times because non of them seem to keep a straight story and we waited more than minutes for the manager and got a discount out of the room costnWill not recommend to anyone Just view the fountain from the outside and absorb the beauty staying here will totally ruin your holiday mood