text: Followup to my previous not very detailed reviewnnFool me once shame on you Fool me twice shame on me Fool me a rd time andquit fooling me damn itnnI always enjoy my Spicy Garlic Wings After my December visit I made the mistake of returning to this location in January When my wings arrived they were clearly old not fresh and looked terrible sitting on the servers tray next to someone elses hot fresh wings I pointed this out to the server and she replied the wings are always fresh which proved two things st she does not understand how the kitchen at BWW functions and She is blind I asked her if it was her order would she accept ither response was she does not like ChickennnI then asked for a manager who proceeded to tell me the wings looked fine but she will bring new onesthey look fine really I will passand we left Strike TwonnAfter two strikes I suppose I am a glutton for punishment I returned in February for a third visit and I thought for sure the third time was a charm The bartender was friendly and my wings arrived quickly The wings themselves were a bit dry but I have lowered my standards and I was hungry My second bite into the second wing I found a hair in my mouth It was not my hairDAMN COMPLETELY DISGUSTINGnnThe bartender was very apologetic and took the food away quickly She then informed the manager of the situation This was a very heavy hispanic gentleman who came around the bar leaned over next to me and said so what happened You are kidding rightwhat happened Did not the bartender just tell you Where is my apology Where is your concern What happened REALLYnnOn my way out I wrote down the name of the General Manager on the door and proceeded to call the listed number which of course was simply the direct line to the restaurant The person who answered the phone did not recognize the name I was asking for HER BOSS and after placing me on hold to check with someone else came back to advise me the GM is not there comes and goes without warning and there is no way to contact her unless I leave a message I chose to leave the message here instead I still love BWW but will NEVER EVER VISIT THIS LOCATION AGAIN