text: I went to Honda West on august Th to shop for an accord My sales person Nicol Grant was very friendly and not pushy I Have gone to Honda East st but since they gave me a lower price on my Trade in i decided to go to this location to try to get a better price and i thought i did My accord would cost a little bit cheaper n they offered me more for my trade in so i bought the car from them that day but i had to come back the following day to sign all the paper work due to a printer malfunctionnn Gary Dvorsky was my finance guy very talkative person He finished all the paperwork with me and told me that Honda would pay off my trade in around days days later i read all the paper work again and noticed that they payed for my trade in and not the that Nicol has offered me I was pissed but my bad I should have checked every single pageThese people are very deceiving You really have to read every letter or they will screw you over nn days later after i bought the car i got a letter from Ally finacial which is the Lienholder of my trade in saying that i am past due days later another letter so i called them to explain that i traded that car in so Honda is the one that needs to pay them off but not me They said they have not heard from Honda so that car is still under my name and i need to pay it before sept otherwise they would report to credit bureau I called Gary and left a msg but he never got back to me Called Nicol and she said i had to talk to Gary Sept I decided to go to Honda west to talk to him but he was busy with another customer so i talked to Andrew that apologized and said that he was going to find out why they have not payed my car off yet and would call me on the following day I am still waiting for a call He said Do Not worry if they report you to the credit bureau it will come right off after we pay them After all these yrs building a very good credit and comes an Idiot and tells you that nnBottom line is Once they get you to do business with them They care less about you as a customer What a headache So far i have nothing good to say about this placennStay away from them I Bought my first honda from Honda east n for yrs i had no problem whatsoever For a couple s that i thought i have saved I should have kept businness with Honda East What a regret