text: I am not one to slam a service especially if I have not used it unfortunately here is my experience I called Insectek becuase of everyone is star comments on Yelp I was calling for a quote I told the owner that I had brown dog ticks in the backyard and some in the house on the dog beds He asked for my address Arcadia and the size of my home and lot I told him sq feet and the lot I was not sure of but that it was around sq feet He quoted me for the size of my property for outside and inside treatment visiting a total of times in a day period so every days or so then the bimonthly service would be every months It sounded expensive He told me that it might even be more than that depending on how hard it would be to get to the ticks and the size of the property and conditions I thought to myself hummm that ounds odd He said that they charge a normal price for how long they stay to do the work and treat tthat they would do my carpets as well Not the entire carpets but the very edge up to the baseboards on all areas of each room as well as the corners and any crevices that may be on top of the baseboards they would spray in It sounded very thourough He offered to have Lucio come out to give me a firm quote days before my appointment bc i ne If you click on their website from the yelp add on the right hand side you will see that you get off your initial treament I asked the owner about that while I was on the phone and he said that has nothing to do with treating ticks and that its entirely different and a different process so there went that discount However it does not say that on the website Oh well I set the actual extermination appointment for this Friday at am I arranged my father in law to watch the house while I take the kids out to the park and lunch waiting for the chemicals to dry I told him that It was still good for me to know the firm quote though so we arranged for Lucio to be at my house at pm today Wednesday Mind you I have called other companies since my convo with the owner of Insetek They have all quoted anywhere from to for the extermination and to month after for upkeep I was starting to get the vibe maybe I was over quoted but I did not call to cancel my firm quote appointment with Lucio just yet I wanted to see what Lucio had to say about why it was so much money upfront for coming times the first month and higher on the monthly side with no guaruntee if it did not work also maybe there was some magic potion they used on brown dog ticks that I had never heard of so I wanted to give them a chance based on the reviews He arrived yes he is very nice and friendly and calls you mam and shakes your hand is well dressed and wears booties but the second I asked him about what chemicals he was going to be using it threw him for a loop He was off his game I told him that I just wanted to know the names of them and the gallons he was going to use on the size of my property and about how long it would take He stumbled on his words told me that the office could email me that kind of thing and that he would just walk the property and see I also told him before he walked the property that I had gotten quotes since my phone call with him and that they were sooo much less and I was just curious why He asked me how much and I told him He hopped on the phone and called the owner while he was outside He came back inside and said that he would charge if I did the bimonthly service for a month and wanted to set an appointment I told him that I already had an appointment for am on Friday and that I would see him then after he could somehow get a list of chemicals that were to be used on my exact property and size He said well I filled that spot since you needed a firm quote first so we need to reschedule and we need to do it tomorrow He said he would provide a list of chemicals I was not feeling too great about things becuase they just lowered the price randomly at that point I had a feeling this was not the right place to do business My gut was telling me that I should cancel by the end of business today and go with another company What made things so obvious that this is a shady company is that Lucio stayed in his car in my front driveway for min talking on the phone I was on my phone as well calling the other companies to see if they could give me an idea of what the exact names of the chemicals they use are called to see what they are called Just then Lucio walked up to my door and rang the doorbell I opened it up and he said The names of the chemicals are Temprid Suspend Bifred granuals but we do not usually do this Will you be keeping the appointment or no Cancelled Nice guy bad business play Expect the unexpected Never expect a sale