text: On our way from Phoenix to Reno we decided to stop in Vegas and treat ourselves to a nice hotel since we had a extremely long journey ahead of us I usually prefer staying at The Trump but Aria had cheaper rates and I figured we would try something new Also did not hurt that we were so close to Earl of Sandwich The hotel is beautiful and our room was gorgeous but the staff appears to have some communication issues and it just got really annoyingnnThe first minutes we were in our room we get a knock at the door from a maintenance worker Apparently someone had called in to fix the bathroom door Umm we did not call and it was not broken The guy checked the door and left We were traveling with a toddler so locking the mini fridge was super important because if you pick something up you automatically get charged a restocking fee After several tries to lock the fridge we call the front desk and tell them that the lock is not working The front desk tries to lock it through the computer and it does not work so they say they will send someone up to lock it manually Maybe another minutes go by and someone knocks at the door and says they are there to fix our bed We tell the guy our bed is not broken but we we were told someone was coming up to fix the lock on the fridge The guy gives us a tube of chocolates and tells us someone should be coming up We wait in our room for hours and no one shows We called the front desk and they finally tell us that they will not be able to get someone to fix the lock until the next morning That would have been nice to know hours ago so we did not have to wait aroundnnThe next morning no one shows As we are leaving we finally get a call informing us that they have no technicians available to fix the lock Ok does not matter anymore but we made sure that we did not have a bill for the snickers my son tried stealing out of there If they would have been honest from the beginning and told us no one could fix it that would have been ok It was just annoying having to waste our time in our room waiting for someone who was not going to show up I do not appreciate being lied to and given the run around Honesty is the best policy