text: The east side store is vastly disappointing Sales staff are not as well trained as you would think They talked me into a car stereo that was not my first choice Then scheduled the install I arrived early and was the first customer of the day After min the technician saud he was not going to be able to install this steteo in my vehicle Excuse being they did not have the needed bracket Now if I was driving a Ferrari that might make sense Only I DRIVE A FORD nMy adviceif you are needing expertise Best Buy East cannot accommodate you