text: STAY AWAY Do yourself a favor and stay away from lumber liquidators Living in Prescott Az I wanted a wood floor so I drove to LL in Peroria The staffMgr Mr Wills recommended a bamboo product and I purchased sq feet and drove it home It was acclamated inside the house for over months and was installed and looked great Within a month the entire floor failed nnNow is when LL showed their true colors I was given the run around by the store Mgr and directed to customer no service in Virginia What a joke they were Terry called me sent me a disclosure form which I completed and faxed back AS SOON AS POSSIBLE Waited weeks with no response from Terry despite numerous emails and voicemails Called the Peroria store mgr and was given Terrys supervisor Hollys telephone number She did call back refused to agree with their own store mgr Geoff who told me that they have had problems with the floor I purchased from them She told me she had all of paperwork and photos she was going to arrange an inspection to determine if I had mosture issues Well let us see I live in Az which is pretty much desert right How much you want to bet they claim it is too dry and that is why the floor failed nnI have written the CEO Mr Sullivan a note and awaiting a response or a phone callnnMy credit card company wants me to take the product back to them and dump it their parking lot take a photo and drive away Sounds like a good plan to me