text: I should heed the warningdo not go to sandwich shops for their anniversary specialnnSchlotzskys has turned and they had an offering of a small original sandwich for In the growing up years Schlotzskys held a special place in my world Their bread was fresh their toppings generous and the fact that they were one of the first restaurants to grill their sandwiches they were unique From age my birthday dinner desires were all fulfilled at SchlotzskysnnFastforward decadesnnThe original sandwiches are still available The location in Tempe unfortunately is closed for a remodel Discovering this I returned home to look up another location The tossup between th and Thomas and Warner and Alma School As I am at Baseline and Mill the biggest consideration was traffic At PM on a Tuesday I figured the run east would be easiernnI droveand got to the store PM On walking in while the exterior of the location is kind of dark the interior certainly works Recessed lighting the feeling of faux rustic in appetitestimulating colorstables full of folks eating many discounted sandwichesit felt like a good location for serious sandwich aficionadosnnWhen I got to the register the guy before me had been courteously rejected when he asked to order of the discount sandwiches to go In placing my order with the managerowner I requested small originals the offering advertised My preference for the jalapeno cheddar bread was greeted with an expression of relief Other customization no lettuce extra onion extra olive and add jalapeno on each nn minutes later my sandwiches are bagged and ready Driving home the aroma of toasted bread and warm meat along with savories tempted me to dig into the bag I resisted as this was dinner for me and mine Arriving at home I brought the conquest in nnUnwrapping the first I observed no jalapeno or cheese on the bread On taking a bite there was no indication of significant onion olive or jalapeno Lowering the sandwich and taking the top off was a disappointment slice of tomato a scattering of onion and olives and no jalapeno The receipt showed the order correctly but the end result did not matchnnAfter the unfortunate discovery I called the restaurant As the person who answered had a very thick hispanic accent I knew I was not talking to the managerowner who is working to lose her Brooklyn accent I asked for the manager and on she came In advising the sandwiches are incorrect she asked me to return the sandwichesso she could make it right I advised that this would be minutes roundtrip and I would not be back in the neighborhood until next week She suggested I freeze the incorrect product and bring it when I get into the neighborhoodshe will make it rightnnI appreciate the effort to fix an order that is wrongso I will return the remaining incorrect sandwiches Here is to hoping I can upgrade this review from stars