text: If your looking for a relaxing day at the Spa this is not the one First of all the ambiance alone ruins the experience The lights are too bright which encourages people to talk louder and when a quiet calming environment is needed The temperature is close to freezing and does not promote relaxation of the muscles Secondly the customer service is marginal As I went into the spa I was directed to the relaxation room without being given a tour of the Amenities a locker and a robe Here I am waiting for my treatment in my street clothesI finally had to ask one of the workers to give me a locker and a robe Granted I did only get the ultimate pedicure and a scalp massage but if I am throwing down this kind of cash I do still want to chill in a robe and relaxn The scalp massage felt good but FM radio music was playing and it did not exactly enhance the experienceand again it was freezing The ultimate pedicure was more like a semideluxe pedicurewhere the woman wore latex gloves and massaged my legs with extra oils and lotionsomething I would have paid x less for somewhere else n This place is not recommended by me at all If you are going to pay a premium price for a relaxing day at the spamy advice is to GO ELSEWHERE