text: I am super disappointed with the new restaurant I got really excited when I saw the New Times article about it and decided to invite my family to our neighborhoods boat parade dinner at the Watershed I will preface this with the HOA sending a flyer out to the residents to come watch at the watershed so it was going to be a busy night nnWe got a table and after min finally had someone ask us if we wanted something to drink We ordered an appetizer so that we could look over the menu In this time there were about servers who tried to drop things off at our table It was very clear no one was properly trained on the seating chart or whoever was running the restaurant has no idea what numbering tables isnn minutes later we had the queso fundido For I was not impressed with the amount of cheese given Once the cheese got cold the thin chips could no longer scrape it up off of the skilletnnWe then waited another minutes for our server to come back around to order more drinks and food We were quickly told that we could order more drinks but the kitchen was now closed At in the middle of the boat paradennBasically we told him this is a joke and that we were done then because we had expected to be eating at this time He apologized but no offering of anything to make us want to come backnnWhile waiting for our check two servers came by asking if we ordered the food they had This made us even more upset since we were just told the kitchen was closed The last girl that came with food my Mom made very clear that it was ridiculous that there was no food service at pm She said they had not prepared to have this many people come to the restaurant Out of the tables there was definitely not food at each one so not sure why they would plan to only feed tables a night nnWe asked to have our check again and then were told that their system was not working We added up our foodtax and got cash out because we were livid at this point nnOn the way out we asked for the manager It happened to be the girl that tried to drop off food at our table We told her how disappointed we were especially since we live in the neighborhood She basically broke down crying and said they would make it up to the community They still took our money and no hint of wow we are sorry we basically made your night super shy please come back for a free appetizer on us nnEvery aspect of this restaurant shows me that they have no restaurant or customer service experience I will not be back bc I would rather spend on an entree somewhere that I know will actually treat me like a customer nnSide note We left and went to Spokes on Southern a go to place in the neighborhood that we always enjoy We sat down water was instantly brought and had a server within minutes We joked with them about our horrible night so far and the manager brought us a free appetizerbasically another restaurant tried to make up for the disaster one