text: Went into the Downtown Campus bookstore today and I was appalled at the lack of respect I received from not only an employee but the manager as well I went in to return a book and the receipt was with my mom in California It was a cheap book so not a big deal if it was not possible The manager was incredibly rude and felt the need to yell the bookstore policy to me in front of everyone in the store In fact the older lady in front of me was able to return her book without a receipt and nothing was saidI watched this happen so I assumed not having a receipt was not a big deal I usually spend about here each semester but I will now be taking my money elsewhere where I am treated with more respect