text: Ok so i waited a few days after my vacation to review this place so as to let everything settle in nFirst off I wanted to say that i came here having high hopes as this hotel is a staple on the Vegas strip and it came highly recommended nnCHECK INnOne thing to note for anyone coming here for the first time if you arrive before am they do not let you check in Other places such as the Palazzo where I stayed the year prior let you check in regardless of time and call you or text you when your room is ready Mirage does not let you do this until after am I did not know this and was literally waved away by the front desk clerk Neither did she explain this to me She did not seem approachable enough for me to feel comfortable to go back to and ask ANY questionsI had to call the number to ask this She was pleasant and answered all my questionsnThe bell hop at the from of the hotel was unfortunately very rude to me too I must have forgot to say thank you because he angrily and sarcastically said you are welcome to me I guess to point out the fact that i forgot to thank him My bad for not thanking him but i was just waved away from the desk clerk and trying to figure out why I Am sure I Am not the ONLY person who did not thank him Is he rude to EVERYONE I found myself apologizing to HIM WTH Keep in mind theses were my VERY first interactions with the staff And based on their job positions theses are the very first interactions most people have I tried hard not to let this ruin my day I kept on nnHOTEL nOne thing you will notice as soon as you walk in is an odd odor I Am not saying its bad as I am sure a lot of people must like it But its not for me It took about the entire days of my trip for me to get used to it Its very intoxicating and really hard to take at first Its like a punch to my face You will know what I am talking about if you go visit other hotels during your stay Theirs is a bit more subtle A little smoky too Other than that though the premises are kept pretty clean Crowd is probably a little younger than my liking With youth usually comes a lot of rowdy behavior and late night hallway shenanigans I was awoken a few times by this during my stay Vegas right I just did not get awoken at other places I Have stayed at on the strip that were higher end I guess its more normal than I thought Gym is great check out my review of the spasalonnRooms are clean and modern Housekeepers sweet as pie Always kept us fully stockednMy clock radio in the room never worked Never called to get this replaced or fixed as to not deal with anymore staffnBeds were a little too soft for my taste I like soft but these were hard to sleep in nnPOOLnPool is huge and fun Very lush and beautiful waterfalls I enjoyed my time here You have to get here early to get seats they fill up fast They only have about waitress servicing different sections Greats are good Mine looked horrendous but tasted great CAUTION tips IS added on Is this legal So unless you intend to double tip do not fork over any extra cash if you do not have tonnOVERALLnMy overall stay here was ok If everything during your stay goes perfectly and you do not have to deal with the staff then you should have a very pleasant trip If you should have the unfortunate luck that something goes wrong and you have to ask for help GOOD LUCKnI more than likely will not be coming back here Would only recommend this place if you do not care about great customer service and are just looking for a place to stay I work hard for my money and do not make much When i finally am able to get away for a few days and decide to stay at your hotel with the many options there are why would you want to be rudenI do want to give a shout out to the bell hop on the way out Wish I knew his name He was super nice and helpful Too bad i could not have met him on day one