text: I have been to the Urban Tea Loft four times now and all four times it has been an awful experience I guess I continued to go because i wanted to support the restaurant and I understand the meaning behind the tea concept and admire the owner for the fight against cancernnLet me be honest by saying the food is decent Mac and cheese is great SERVICE is extremely slow Give me a breakwe were of tables there At the start of the morning Cannot be busy when there is only tables and ONLY were taken up nnMy guy and I ordered bloody marys First let me say there was not any garnish and there was not any seasoning in the drink It was pure tomato juice Second we ordered I ordered French toasts and my guy ordered the ribeye skilletI waited ten minutes after I placed my order to check in through yelp We waited minutes not including the i waited priorand still no food So I walked over to the server and politely asked for the check and they kept saying are you sure you want it Your food is really almost out you kidding me Almost out Uh Let me think No crap I would really like it Basically she never did what I asked Instead she came back with the food The ribeyewas raw I ate my French toast because I was so hungry but give me a break Absolutely no comp on anything Manager nor the owner did not even come out to apologize How ridiculous is this nnI do not like to write bad reviews This is actually my firstand forgive me for grammar but I just am still so annoyed I gave this restaurant the benefit of the doubt and every time they have let me down No excuse for poor service We paid full price for everything absolutely nothing was comped and it was obvious I was upset but was not rude I just simply said I am sorry but minutes is a very long time to wait for French toast so we would like our check and pay for our drinksAnd I still tipped ask me why I have no clue I have been a server and in no way would I ever let my customers leave unhappy I would apologized get their food comped get a manager and make sure if they do ever come in again they will be well taken care of No excuse for such poor service The Restaurant was not busy I crap bricks when I leftnnI do not recommend to eat in Maybe order togo but that is it The I spent on breakfast I could have been in and out stuffed at BLD No thank you for the th visit This place really pinched my nerves visits and each visit has always been extremely slowrestaurant is too small to be overwhelm when the restaurant is not even full servers for tables Please do not tell me it is too much to handle Well I will never return here again Those who have gone here and have gotten great service and did not have as long of a wait for food GOOD FOR YOU They need customers somewhere and somehow