text: While the food and entertainment were good and a pleasant surprise the service was so unbelievably horric it ruined our whole experience We went for dinner adults and kids It took over minutes to get a kids grilled cheese Our appetizer was served to us twice We brought up how long our meal was taking at least twice and I was told a manager will come over to talk with you and perhaps make an adjustment We let our server know we wanted to make the pm show our reservations were at pm Did not order anything complicated that I thought we would be able to make it Guess what after minutes from being told mgr would come over they never did Clearly they did not really care Finally my husband and kids left to go see the show we were not able to finish our dinner had to have our dessert wrapped up Server then said you can always call us and we can try to make right by you I am like really I get to spend more time giving feedback vs you have now had opportunities both you and your manager to make this right when I am right here and you did not think it was important enought And the best kids meals include drinks they charged us EACH for a kiddy cocktail NEVER diclosed that was an upcharge nnIt was our first experience at Rawhide overall and we were having a fantastic time as we really had no idea what to expect and the kids loved it Our dinner experience completely ruined that which is really a shame