text: My husband and purchased our home last year which came with a beautiful Vermont Castings builtin grill The problem was that it would not work and we could not figure out whether we should just purchase a new one or try to get this one fixed We decided to call this place It was one of the best decisions we have ever made Ed the owner is the only person who I ever spoke with on the phone He answered or called me back within a few hours each time I called Great customer servicennHe came to pick up our grill on a Monday and dropped it off that Friday in PRISTINE condition Before he left he fired it up a few times just to make sure everything worked properly nnThen Ed went above and beyond by fixing a few loose stones on the builtin itself We did not know how to repair them so he quickly went out to his truck and cemented them back onnnYou cannot ask for better more honest service than this You would be making a huge mistake by throwing away selling etc your perfectly good grill Call Ed He is amazing