text: This place I went to is at S EasternnnI bought a lamp there I bought it because I liked the lamp shade I got home the lampshade did not fit my my lamp I thought ehh maybe they will let me take it back and switch it for a couple of towels or something I will usenI called I talked to a slightly snotty woman who was very happy to tell me there are no exchanges or refunds and in all fairness it does say that on the receipt so I was like oh ok it does say thatnSo I go to the lamp and I am thinking well I will use in in the living roomnThe knob was gone No way to turn it on without pliarsnI call back I tell her there is no knob This time she was VERY snotty to me She said I could talk to her manager but they have people checking these things before they put them on the floor so I know it was there I asked her if she was accusing me of lying about the knob on a lamp She was so snotty I decide her manager needs to know Lol only when I get there I find he is even worse than hernnI drive all the way back there because I am that upset I meet the manager I felt like I was dealing with a mentally undeveloped year old I am rarely rude but I am direct and outspoken about how I am being treated especially if I have given a place my business and spent money there nn He told me it was my responsibility to check to see if anything is broken before I buy itn I told him it is his employees job to do that before things are put on the floor nn He then told me he knew it had a knob when I bought it because someone had told him they saw it with the knob n I asked him Did you just accuse me of lying to you about the knob Seems to be a theme going on herennHe points to a young man working there who looks at me and blurts out I saw it weeks ago it could have fallen off nn Then the manager asks me in a snotty tone Why do not you go find a knob somewhere and put it on itn I look at him and ask him Why do not YOU go find a knob somewhere and put it on it nnWhich he then did A knob that was too small and does not fit on the metal part that sticks out and fell off in my car on the way home I asked him if he took it off another lamp and he proudly stated YES I DID I tried to put it on when I got home but its too skinny and it is supposed to screw on and the threading does not match up The whole thing is worthless He is not THAT inept he could tell it did not fit He just jammed it on there well enough so it would not fall off while he was walking with it He so blatantly derived pleasure in sending me out the door feeling ripped off and angry that I became even more angry I spent money therennI did not get his name But he appears to be one of those old school party types that lost most their teeth from whatever recreational chemical activities they used to partake in my impression He was sure pleased with himself to send me out the door angry with that useless lamp nnReally Accused by two people of lying about the missing knob on a lamp and sent out the door purposely agitated by Mr Ineedtofeelsomepowerinthislifemanagerguy That was enough for me Over a lamp Geeeez I will pay the at Bed Bath and Beyond from now on Who knew I always thought Catholic Charities was a good place to shop because you are helping a good because Treated like that No thanksnnLet me add I also called the store on Rainbow to vent when I got home and spoke to a very nice woman named Nicole This is not who I am referring to above when I said I called and they were snotty