text: I ordered an item pizza oven to be delivered December th as a gift and it finally showed up January th and it is broken They said they could deliver a new one in one week January th too late for the party December th January st January thJanuary th the national college championship gameNo one should buy anything from them and expect to receive it in working order when you may need it They will not assist you with a return you are on your ownGo aheadbuy your wife a gift and piss her off This review is for the online store only the people at the Biltmore store are wonderful and extremely helpful