text: I stopped in to for a bite before work and to watch the start of the AlabamaNotre Dame game the Sports Book was full and ordered the Reuben Sandwich and coffee The cashier told me the sandwich came with chips but for more I could get fries That was a really good upsale The sandwich was delicious but when I pushed my cup up for a refill I was informed that the refill was but if you had ordered a soda the refill would have been free REALLY I was not happy and said so She just stood there staring at me I told her that I appreciated being told about the dollar for fries but that I did not appreciate not being told about the coffee I felt that they were more interested in making their money and did not really care about the customer I paid for the refill but took it out of the tip I had set aside Needless to say I will NOT be going back there again based on principle I really expected better customer service Especially since two of their restaurants AND the employee dining room had just recently been shut down by the Health Department for roaches