text: No stars I took my NYE dress in right out of the box It had a bow attached When I went to pick it up they had creased the bow into what I can only describe as looking like one of those Chinese folding fans I asked them to steam it to get the creases out and was told they could not until tomorrow at am because their machines were turned off This happened at pm and they are open until pm I explained I work ampm They said they close at pm NYE Basically they were too lazy to fix the mistake by taking minutes to steam it I asked them to work with me on their price and was told they could only take off On top of all this they are definitely higher priced than Polo cleaners down the block on Silverado Ranch Now I am stuck trying to figure out how to fix their mistake on my own dime and time