text: The thunderstorms should have been a foretelling of what was to comennWe have been to the location in Downtown Disney and everything Disney is always uberorganized so we figured why not and came here with our nieces that we were watching for the daynight and little one while staying at the Signature nnYoud think that since this place is supposed to be about the experience and appeal to children that the kids would have had a blast nnI should start off by saying that I called down to make a reservation from our Suite and was hung up on twice within the phone actually picking up on the th ring Finally called down to our Concierge and mentioned we were unsuccessful for the last minutes I waited to call twice more hoping it was an accident I know glutton for punishment but those who know me know I am a huge pushover and ALWAYS think that there are such things as th chances nnAfter confirming a reservation with the concierge they called back to say that the Cafe said we would have to wait hours for a reservation but if we wanted to head down now that we would be able to get seated right away nnSo we headed down hours later just because the girls we are just too into the Lazy River nnWhen we got there the condescending hostess asked me and OVER enunciated every syllablen I AM SORRY DO YOU KNOW IF YOU ACTUALLY MADE THE RESERVATION FOR TODAY OR A DIFFERENT DAY DO YOU UNDERSTAND nnI blinked back in disbelief considering at pm half the restaurant was empty and there was not even a line in the walk in area nnSo I fired back withnnYes Indeed I understand what you are saying The reservation is at I called your line from our OWNERS suite in the Signature and was hung up onnninterrupted with oh we are very busy so that tends to happennnNOT that that is acceptable but I had our personal concierge call down for a reservation from the Signature does that perhaps refresh your memorynnShe said well I will see what I can donnWTF Who the F treats people that way You are not freaking Craftsteak or any of the fine dining establishments in the building and we are not random idiots who wandered off the streetnnSo back with the person who thinks that I do not understand her English vernacular or that I am said random Idiot we will find something for you but how many children do you have nn plus adults and one of the children needs a highchair nnOK I did not ask about the high chair I want to know how many children can you tell me thatnnOK children adults I said through a gritted teeth and a smile After all the kids are the ones who said they wanted to come here because their friends thought this was such a cool place nnThe entire process to get to our table was like this nnThe only consolation was that the guy who actually seated is was an older gentleman very pleasant and when he saw that within a few minutes of us being seated that we were going to have to encounter the wild Elephants bellowing in our faces within less than a foot he volunteered to move us elsewhere we gladly obliged nnOur almost year old and the and year old nieces literally jumped every time the storm started because the elephants trunk would toot in their direction and shriek whenever a thunderstorm came Not amusing nnIt took that long for the same cocky hostess to find us a table in a near half empty restaurant I think that is her way of trying to f with people with her perceived powernnGood thing it usually takes us about that long to get the kittens in a box and figure out who wants what off the menu nnThe server was nice enough at firstnnThen we had to remind him to bring of our drinks and oyster crackers for the bowls of Clam Chowder He brought them eventually after the soup was half way finished nnThe food is TGIF with a twist on the name of the entrees Like the Rumble in The Jungle Turkey Wrap Wild Turkey in a Jungle That should only come in a bottle VERY unexciting food really except for my coconut shrimp I only had one Everyone else at the table had one off my plate Should say something about the quality of the other food nps WHO THE F charges bucks for a kids Macaroni and small portion of bread nnAt the end of the meal he did end up bringing our bill to us once he saw the kiddies were done eating nnAfter telling him to charge it to our suite he proceeded to give me the bill to sign and mention that if we wanted to leave him a tip that we could do so at the bottom nnGood thing I looked at all the receipts included and noticed the only one that listed the service charge that was already added was on the receipt he was going to keep for himselfnnToo bad no half stars that would have gone to the older gentleman who really tried to be accommodating nnThough we like the Restaurant Row available at the MGMSignature this place really takes the fun and convenience out of it