text: Four of us came to the M pool on an empty Thursday afternoon looking to BUY a cabana We were instructed to wait for the pool ambassador after waiting and waiting and waiting we asked if we can get a few drinks and wait by the empty bar The check in girl did not have a problem with that but the bored security guard on his phone did So after waiting a bit longer at the check in desk we left Terrible customer service never coming backnnWe to used to go to the M pool a lot back when they first opened when they took care of their locals and industry people I has been a while since we been here so now they charge per person on weekdays even locals Which I totally understand but for such and empty casino and a location so far away from the strip would not you want to be a little more accommodating and nice to the locals