text: i am revising my review of back east and embarrassed to be duchess of this place i first loved this place because of their vanilla half and half that was until one day when coming near closing time i realized it was fat free vanilla coffeemate their service continues to go downhill how many times to i need to get attitude from someone before i decide that einsteins is actually better last time we went they were out of ice and soda yet my friend was sold a cold cup with no argument we have changed our weekly bagel brekkie to bagel nosh i would rather drive to awahtukee and have someone be happy i am dining at their restaurant and have decent sandwichesother than the veggie sandwich back east fails miserablyi am going to i hope someone that works here andor management reads this and realizes that they pretty much just lost of their best customers