text: One of my commitments over the past year and into has been to shift more of our dollars toward local businesses Sure I still buy stuff online and at some national chains but I have also made a conscious decision to look for a local alternative wherever I can nnWhen it came to printing new business cards for my husbands business instead of taking advantage of the super cheap prices and free shipping from Vistaprint again I turned to the directory on the Local First website for some guidance nnI found a few local printing companies and contacted them all via email with a small introduction and a request for a quote for this relatively small projectnnSusan from Impact was the first response I received long before others responses started trickling in After receiving quotes from various companies I did a little bit of price comparison and asked some of the companies a few more questions about recommendations for the right paper about file types and fonts and about turnaround timennWith regard to price Impact was not the cheapest but they certainly were not expensive My quotes from a total of six companies ranged between to for comparable quotes cards twosided full color on one side with an aqueous coating Impact quoted me Four of those six companies quoted comparablynnSo what made me go with Impact By the time I had finished all my comparing and asking I would had several email exchanges with Susan and every response was so thorough and so friendly and so aboveandbeyond that I did not really care She won me over with excellent customer carennChristmas came and I fell off the map for a week and you would better believe she picked up right where we left off and was very understanding nnYesterday I picked up the finished cards And it was not enough that the cards turned out excellent They close at and Susan patiently waited for me after closing time as I fought traffic on the and then on the suicide lane on th Street so that I would be able to pick up the cards in time for my husbands business trip nnSome people may say meh big deal that is what they SHOULD do But the truth is it IS a big deal I do not meet this level of customer care too often So when the product is great and the customer care is unmatched the choice is obvious as to who will get my business