text: This mini version of Sephora is located inside JCPENNEYs lower level floor near mall entrance That is a good thing that way you do not have to waste time wading thru the store to get to itnnNot so good is the inventory Its a small space so they only carry the more popular items and just the basics in some of their product lines Still I think it is great they have Sephora here nnF grade as far as customer service goes I counted sales reps at the cash wrap were busy at the registers The other were just standing there talking Personal business nnI must have had my invisible coat on since I had to squeeze my way thru between the ladies to check out the fragrances they were standing in front of Still not one of them acknowledged my existence I did not see the fragrance I wanted but I know they carry Tocca at Sephora in Town Square I was looking for it s good minutes That was a potential sale lost Not sure if their employees are affiliated with JCP but if they are all management has to do is check out the tapes from LPyou will see how helpful your employees are