text: WORST HOTEL SERVICE Called weeks in advance and spoke with manager regarding shuttle availability for the duration of my stay and was told Called before my flight took off and once I landed in VegasNO SHUTTLE WAITING After minutes I decided to take a cab to my already late appointment After work I wanted to go to the strip and eat dinner but the shuttle was at the airport waitingtook a cab After dinner wanted to go back to my hotel but the shuttle was what You guessed itat the airport waiting Every time I called or asked it was at the airport and unavailable yet when I was at the airport it was no where to be found I think the fact that I called to advance my trip called before my flight took off and called once I landed just makes it worse Oh and no understanding from the staff about the situation I will never stay at any Hampton Inn again and neither will anyone I work with