text: I bought a half off depot coupon to get my carpets cleaned by Carolina pristine When the associate came out to clean the carpets I also paid an extra to have spots on the carpet removed He told me that the spots could possibly resurface and he would come back if they did and try to treat them The stains came back one DOUBLE the size During a week and a half period I called the company three times and never received a return phone call The owner Josh emailed me back and told me there is nothing they could do they do not come back out and he was sorry I was dissatisfied and best regards nnI will never use this company again because of their terrible customer service and their unsatisfactory cleaning job Would never recommend their services to anyone