text: Tough review to write because it is hard to separate how happy I am in my marriage from how happy I was with the wedding But this review needs to be writtennnNichole was our wedding planner It was a small wedding just guests total That is not an unusual size for the Forever Grand chapel There are two chapel rooms one for weddings about our size and one for weddings about twice that size It would be easy to say that we did not get the stellar customer service because of the size of our wedding oh they must have been focused on bigger events which is why I bring up the size If anything this is in the sweet spot for Forever Grand Events the size of ours should be where they excelnnMost of the folks who get married here do not live in Las Vegas It is a destination wedding and we were no different We were really taken by the Hollywood Glamour package which was around and included vintage hair and makeup some flowers some photos videography the chapel the officiant and the services of a wedding planner The price seemed very reasonable And no running around trying to schedule and arrange all those different services Was exactly the no muss no fuss we were looking fornnWe booked four months in advance From the very first contact with Forever Grand I was nervousnnThe first email reply from our wedding planner with the contract for us to sign and deposit to make to hold the chapel It was wrong In fact it listed that days date as the date of our wedding and listed that as the date to pay the remaining balance as well Not a good start First contact and the attention to detail is not there Any bride or groom who has a bride can tell you weddings are ALL about details You go on a website like theknotcom and you find out you have a couple hundred decisions to make before your wedding You need all of those to run smoothlynnBut hey maybe it is just a one time thing So we get the corrected version of the contract It looks ok Send it back Yay we have a wedding startednnNext couple emails are pretty slow replies But hey she is mostly working on weddings that are only a few weeks out so no worries rightnnWe get the questionnaire via email that let us us make about different decisions So we spend a couple weeks getting those nailed down and send it back Our wedding is really simple Just a matron of honor and a best man No other bridesmaids no groomsmen no flower girl no ring bearer No rehearsal Should be as easy as piennThe only real customization we had was that we wanted red and cream sand for our sand ceremony we wanted a completely civil ceremony not religious at all some upgraded flowers at the front and special music to play when we exited which we provided on CD Four things total that we were deciding Everything else was pretty much do whatever you normally donnSo we get our confirmation email and it has someone elses name and email address on it WTF Seriously Another call back to Nichole Oops sorry we will send you the right onennOk here we go Check it over looks good looks good Hey wait a minute Our contract said there was a weekend premium This says Another call to Nichole Oops sorry Send you the right onennAlright I am now pretty nervous about whether anything is actually going to turn out ok And mind you I am the groom I should not be nervous about anything other than oversleeping the morning of the ceremonynnSo we show up a couple days in advance to Vegas We stop by the chapel Everything is good It is all going to be fine Sigh of relief We will be oknnOr notnnDay of the ceremony Everybody getting ready Stand here Walk there When this happens you do this Ok we are good to go Stand Wait Stand Wait aaaaaaaand Here Comes The Bride Yay We are getting married Father of the bride makes his handoff Female guests are crying We turn to face the officiantnnHe starts in on bible versesnnWHAT THE FUCKnnWhat part of we want a civil ceremony was not understoodnnNow mind you I have been to church plenty of times And the bible verses used in weddings are not exactly the worst sentiments ever Heck we all like to hear that we are going to be happy forever with the support of our families And I am sure some of the people in the audience were happy to hear those verses But we did not ask for themnnGo through the steps of the wedding It is far too late to try to change anything anyway Just take them as kind words It is a beautiful day Smile and enjoynnTime for the sand ceremony And the sand is not red It is tan So instead of the red and cream we have tan and white SighnnAs we leave our music plays And we are caught up in the joy of being married It is a wonderful day with friends and familynnIf you do not care about details Forever Grand is starsnIf you do or your bride does Expect maybe half of your requests to be honored and accurate Two stars