text: Even though I have only rated this place with stars I still come here pretty frequently bc its the only bagel place convenient to me I have never really had a stellar experience here but I keep hoping for one I do really like the bagels but they always seem to skimp on the cream cheese I used to love Einsteins because they would liberally cover the bagel but now its so thin I can see the bagel underneath or a quarter of it has no cream cheese at all I am from NY I need lots of cream cheese The service is always friendly but usually very slow So lack of cream cheese slow service stars Hopefully it is just because they are still relatively new and will step up their game in the months to come