text: I have been coming here for two years ever since I got one of my puppies For the first year they were so wonderful The office staff was so nice the doctors were consistent and they actually cared about my pet About a year and a half ago they slowly started changing There was a period where I was not going because my pets did not need shots and such Now that I have a new puppy I have an inconsistent feeling towards the doctors Some are very nice others seem like they do not want to be there And I am sorry but if you do not want to be there why are you working with animals lives The office staff is usually friendly but sometimes its just so chaotic and I feel like they need to create some sort of a system nMy new puppy had a complication to his neutering and when the office aide called and left a voicemail I called back and whoever answered did not even know what I was talking about She could not track it to the same person and then could not even answer my question on the voicemail IE the voicemail said to knock him down to a pill a day But when it was prescribed he was already on a pill When we brought him in after his days for his check up the office assistant took him to the back and said We will put you in a room to see the doctor if the doctor sees any problems Really You cannot let us talk to the doctor for a few minutes after his surgery When I took my last pet for her spay I was able to And of course something was wrong with him so we were put in a room anyways nPreviously to this I had an apt for the younger puppy and on the way over noticed the other one had a bloody paw We held the puppy while the doctor looked at it for seconds and they charged a fee for that on top of the other pets ACTUAL visit So all together it was And there was not really anything wrong with the bloody paw because she was just fine oddly though she had her nails trimmed the week prior at this place nIm giving them one last try tomorrow when we get the SECOND check up on my puppies neutering so we shall see They used to be so great here I do not know what happened