text: Alright I live within waking distance so that factors into me and my family eating here pretty often We are new to the Burgh so we did not know about the chain before we moved here The food is always good We have explored the menu and have never been unsatisfied Big plus the sundae bar It is worth the trip in and of itself nnThe only downer about this location are the hours They close at or something And only open on Sunday if there is a SteelerPirate game in town that day I cannot tell you how many people I have seen try and dine here when they are closed Also they are always understaffed It is turned into somewhat of a running joke with us the staff expect to be slow but they get slammed every night we are there So the servers end up with tables or so And there is never a hostess to seat guests so people just end up wandering in and seating anywhere This adds to the chaos It is almost painful to watch But the staff is very friendly for the most part Only once have I been upset at service and it was with a togo order The bartender took my order and did not write anything down I knew it was a bad sign but did not say anything Sure enough the whole order was fd up We called and complained and they comped us a meal So all was well nnBottom line great place to eat even though it seems its glory days are behind it But a little patience and a sundae bar go a long way here