text: starsThis was my fourth time but it had been a while since my last visit The first time I went in the food was awesome Fresh and a lot of it I later wonder if that is the gimmick to have patrons come back My second and third was not great but not too bad I thought the third time would have been my last Today I visit because I really wanted bbq and my first choice was John Mulls but of course they were closed I settled for H H hoping it would be like the first time I ordered meat combo ribs links and brisket While I am waiting I hear only one person but apparently having a conversation with her employees I was wondering why was she so loud What happens in her place of business and behind the scenes should not be public info Meanwhile there are a few customers eating When my order comes up I check my order and was surprised to see the hot links were chopped to pieces and looked more like a hot dog texture The brisket had over an inch of fat and less than half an inch of meat attached to it I asked the gentleman did they change because my hot links were usually a whole link The gentleman did not get the chance to respond before the loud female yells out I am the owner and this is how it is always been done and how would you like it done I can tell then that was a real effort for her to even ask me that question I told her whole As I was trying to mention the fat on the brisket she became hostile Well I trim all that off but that is how it comes and what more do you want me to do for you My response was my money back She yelled out give her her money back Told me I was a N at least times or more in front of everyone Told me I was being shtty She has a loud and overpowering voice I never cursed at her or called her any racial remarks I was shocked I could not get my phone out fast enough because I really wanted to record her I am so appalled I felt humiliation embarrassment and degradation After reading the previous reviews of those that had bad customer service seem to have had the run in with the same person I have never felt so disrespected in my entire life It truly hurts because it came from one black female to another as if we do not have enough struggles