text: I have been waiting to review this place for a while because I wanted to like it I have been about three times but I do not think I will go back anytime soon The food was pretty good and that is NOT my complaint I have always enjoyed eating at Hammerheads but I have NEVER enjoyed the service and I think they just do not care We have even complained politely about the service hoping that the manager would get a clue Most of the wait staff obviously has no experience waiting tables They consistently forgot to bring things to the table and had to be asked repeatedly good luck getting a refill and sometimes even bread or the soup you ordered and wanted to eat before the meal I felt that they must be inexperienced because of the simple mistakes Well no improvement upon service has occurred so I have come to the conclusion that they just do not care It actually pisses me off because you would assume that management would at least care Obviously they do not take any steps to improve the abilities of their staff and are happy with their subpar customer service so I will be happy to give a subpar rating It is a shame really because I would have been a repeat customer Get a clue Hammerheads and take care of your customers so that they actually come back