text: Arrived this Friday at pm Check in took over an hour Had private dinner party at Carlos and charlies for family members Came in for reservation to not have anywhere to sit Our party was all separated then told we could not be accommodated for drinks because there was only one assigned waitress The whole dinner was paid weeks in advance Horrible service and rude waitress We then met a man who worked here that offers us unlimited drink bracelet which he told us they get paid for every one they give out We then came in to after dinner club with people and paid our fees minutes later we were told we had to leave no refunds because they claim one person who walked in with our group caused a scene days ago which did not happen So we payed thousands of dollars and got treated like total shit Will never come here again Worst vegas hotel service I have ever seen