text: I purchased a home earlier this spring and began accumulating quotes from different security companies lawncare companies pest control services etc Like most consumers I was trying to find vendors who offered the right services had affordable pricing and were friendly and knowledgeable Here is why I did NOT choose Protect Your Homenn The sales rep was very friendly over the phone BUT gave me some incorrect information She told me the camera system did not require an internet connection but it does She also quoted me a price under and when the technician came out to visit he said that was wrong and it would be almost n The technician was also not very knowledgeable He wanted to plug in a camera outside which is easier for him but easy for a criminal to unplug and then actually raised his voice to my electrician and argued when my electrician said he could hardwire the camera from insiden The technician who visited was one of the pushiest most unprofessional people I have ever met When I told him I was just collecting information and not ready to sign up he told me I drove almost an hour to come out here and now you do not even want a system and My boss and I only get paid if you leave the account open I was very uncomfortable and asked him to leave but he remained in my front yard trying to persuade me to sign up He did not leave until both my neighbor and my electrician came to interrupt the conversationn When I asked for a written quote the technician flipped over a used piece of paper and scribbled a few things in illegible handwriting and gave it to me That was the quoten When I called the technicians boss he asked why I could not make a decision without consulting my techie friend my licensed electrician who I was paying thousands of dollars to rewire the entire year old housen I called the company to file a formal complaint and the representative on the phone told me he is been doing this for years and does not get these types of calls but did not apologize He also refused to give me a quote in writing I am sorry but I refuse to sign any contract or authorize any service until I see something in writingnnSo that is my story Just an all around odd situation I wound up paying CPI to do the exact same thing They are cheap professional knowledgeable and friendly