text: This place is awful I have rented from this location several times over the years and not once has it been good but this experience has put me off YOUHaul forever A planned move to Fla has been thrown into total disarray because they screwed up a reservation that I made in person and confirmed in person weeks in advance The employees are either dumb or just do not give a shit They are unorganized and totally clueless I have never used a business so poorly run How this store stays in business is a mystery to me and any corporation that tolerates such bad performance from a franchise will not get another from me Or maybe they are all this bad Regardless I suggest you use Penske Budget or carry your shit on your back before using YOUHaul