text: I really wanted to give Stars but I really cannot Overall American Airlines has been awesome I fly them more frequently than most other airlines now and they are my goto airline currently BUT I really have to say sometimes the gate agents are not very friendly I understand how a stressful job like that can get to us at times but it really boils down to the necessity of providing excellent customer servicealways The Las Vegas gate agents that I have encountered are just cold Therefore had to give Stars nnOn the flip side I have been very impressed by the customer service of other AA staff a very helpful ticket agent in Dallasand all of the flight crews I have seen nnOn my last flight with AA to Dallas I was privileged to fly first class The service was excellent the whole flight and the food was much better than I would have imagined Some kind of Quiche with spinach and cheese A side of fresh fruit and a muffin Yum nnEven in coach they have some great snack options for purchase most are pretty healthy I bought the protein pack for and it was surprisingly delicious It had Nature Valley fig barsso good I even bought a box when I returned home