text: Was in one night for a show next door but decided to go cheap Cheep it was All show and no go It is a beautiful hotel from the outside but I think It is just old now and service did not help We were getting a non smoking room but we got to the room and it was really stinky and smokey I called and they said just come down to the managers desk and they will get us a new room so we hiked down and not one person was willing to help us When we finally got to someone she rudely said go to the desk at the very end We did and no one was there Waited minuted before going to here again and she was just annoyed at this point with me She told me to wait there and someone would help me So I did and about minutes later someone stumbled down to us and told us to go the the OTHER SIDE If you have been here it is a long desk Especially when you have full bottles in your bag ha ha nOverall just a bad customer service experience maybe if we were there hour prior it would have just been an old hotel and not so horrible Would I stay again Only if I HAD to save money and the show was next door Other than that yeah no