text: I should have know from the getgo I was not going to be a fan of the rumor Rumor has it the service sucks I will go easy on them because I am pretty this was the first day on the job for the girl who had checked me in nTo start off let me inform you that selfparking is limited to maybe spaces guestimate They offer free valet which is nice but ultimately it could be a hassle when the poor guy has more than one car coming at a time I got around the system by just telling them I was going to park in the back and luckily they would just wave me through The valet guys do come in handy though when you need a cab They will flag one down for you Believe me you will need a cab Driving in Vegas is a pain and unfortunately the Rumor is about a mile off the strip in the heat that is WAY too far to walk Including tip each trip to the strip will cost you about Not too badnBooked through hotelscom and have never had a problem with fees or taxes before because it is always been right there in black and white No surprises Here I go arriving at the Rumor after a hour drive and as a welcome gift they inform me there is a hold of per night for incidentals and what not I was not happy about that at all but what are you going to do I would not be able to check in unless I paid the fee We got that out of the way and get the keys to our room You walk through an open courtyard where the pool cabanas hammocks and plenty of tables and seating is available to you It was HOT like Vegas is so the fact that you have to go outside to get to your room was not something I looked forward to nI get to our room and nope it is not our room at all I booked a deluxe queen and they sent me to a room with a single bed It was a beautiful room but not what I paid for I walk back through the stinky hallway down the open air staircase and through the courtyard to inform them of their mistake It was an easy fix and fortunately the correct room was on the same floor and building so I did not have to haul my luggage up another set of stairs I get our room the right one and guess what The keys do not work Get a sneaky suspension that they did not trade them out when I handed them the keys to the wrong room I go to the room with the king bed and the keys open it up By this point I was sweaty tired grumpy and irritated I go alllllll the way back to the lobby once again and the girls who had helped me the first times were busy on the phone so I nice man helped me out He programmed my keys with the right code and that was the end of it nThey did send some champagne to our room to apologize and made a courtesy call which I appreciate I would have rather them remove the a night resort fee than a free cheap bottle of champagne I do not even drink champagne Whatever I guess it is the thought that counts I understand that mistakes happen but after reading other reviews it seems as though they happen A LOT at the Rumor nHigher rating simply because the room IS beautiful There is a seperate living room area with its own tv and the bathroom is perfect There is a rain style shower head that I LOVED The sink was a little strange and definitely not made with short people in mind The room was spacious and super clean I would stay again just because the room is perfect and there is no way you would get a room like that on the strip for the price I paid nCheck out was easy enough there is was a pretty big line and the man in the front did not ask me how my stay was I do not know why that bothered me I must just be picky nBTW it is been a couple days since I checked out and their still holding on to my incidentals charge Maybe that is just my bank processing the whole thing I really hope so at least