text: If I were able to give this company zero stars I would Looks like Speedy Air is not so speedy The problem I had appears to be par for the course with this company after reading the other reviews I had an appointment last night to fix the AC at pm Well after waiting until pm with no call or show I called them The person that answered April could not have been more rude and miserable She acted like I was a nuisance for calling to find out the status She said she would call the tech and call me back After one more hour I called to again check the status She was again rude to me saying I had just called only minutes prior of course as you know cell phones have call logs and I know that it was actually OVER an hour She said she still had not heard back from the tech and she would call me back Well it is now the next morning and nobody ever called back or showed up to do the repair I believe there is no excuse for this type of customer service I realize that things happen and appointments cannot be kept but THE LEAST THEY COULD DO IS CALL It was simply amazing to me that as of pm last night there was no call Meanwhile my tenant this is a rental property of mine is sitting in a house that is over degrees and it is supposed to be today Ouch nnIn summary I cannot believe the horrible customer service I have received from Speedy Air and I am completely dissatisfied The only reason I had to deal with them in the first place was because my home warranty company picked them nnThese guys are the worst