text: I purchased a phone here years ago and did not agree to go under a new contract in any way shape or form Now TMobile loyalty department is telling me that I signed a new contractnnThe funny part is they do not have a copy of the contract They are just saying that since some sales representative at this location put a memo in my account that is legally binding They cannot provide me with a copy of any contract at all but somehow feel they are allowed to hold me to it They are telling me that I was given a copy and I should have kept it since they do notnnThis does not make any sense at allnnIf you do not have a contract there showing that I signed and agreed to it how can you hold me to itnI understand I am on your side that is why I just want to let you know we will just keep your lines open for the length of the contract to save you from paying a cancellation feenI never signed a contract Show me where I signed a contractnI cannot do that you should have kept the contractnSo you expect your customers to keep copies of contracts you want to legally hold them tonnDo not go to TMobile they are the worst I did not used to feel this way but after having a minute conversation with them about this I have changed my mind I was not cancelling my entire service with them even just of my phone lines This would only have saved me about per month nnTMobile chose to harrass me and make up a contract that I never signed in order to keep me from saving this meager amount of money They do not seem to care that in doing this they lost a lifelong customer in order to hopefully choke an extra out of me over the course of the next months that they claim I am under contract fornnStay away