text: Rooms are great but the front desk is terrible Front desk was slow and not organized and charged my credit card for charges that were not mine Clearing it up with the was a nightmare The valet parking is also a nightmare They need to incorporate self parking because they do not have the staff to handle weekend nights nnI made a reservation at Fiamma an MGM restaurant and asked the front desk for their phone number because i wanted to cal the restaurant to let them know we were running ten minutes late and they did not have the number and gave me much attitude about nnAgain rooms are great but the front desk and valet parking make the stay not worth it