text: DO NOT GO HERE I stopped by this location after work to be treated for a persistent cough and after waiting about minutes I was seen and on my way with no tests done with different prescriptions including an antibiotic because the doctor did not have a diagnosis nnThats just the beginning of my horrible experience with Concentra Two months later I got a bill in the mail demanding that I pay within days for a line item that read SVC PRV OFFICE REG SCHEDD EVN WK As if I am supposed to understand what that meansnnWhen I called their billing department the agent could not give me a definitive answer as to what this was for and said it sounds like they charged me additionally for an after hours visit Nobody had said anything to me about an after hours fee especially After trying to get answers about this policy the agent hung up on me and I had to call back and speak to customer service who did not know anything about this feennIn the end the fee was waived but unless you want to deal with a situation like mine avoid this place all together and just go to a CVS Minute Clinic if you need an urgent care