text: I purchased this groupon for a specific event I needed my eyelashes done for I called on a Friday to set up an appointment for that Sunday I got a call early Sunday morning at about am stating that the technician scheduled to do my eyelashes got in a car accident I would need to be rescheduled I was not too happy about it but I understood it was out of their control Thankfully this was not my issue because my event was not until the following Friday I called back the store owners husband Ben rescheduled my appointment for Thursday On Wednesday I got a call from the receptionist stating that I had been double booked and again I would need to be rescheduled I explained to the receptionist that I had an event on Friday that this was the second time I had been rescheduled she was unable to do anything for me I then asked to speak to a manager and she said she would take my name and number and they would return my call Till this day I still have not got a call do not appreciate that the store manager or owner did not have the decency to call me I was extremely dissatisfied groupon refunded me my money I will go elsewhere for lashes