text: They are not willing to work with you They do not care about their customers I have experienced this with multiple locations What I am going to do the day I have some free time is I am going to close my account with them There is no point in staying with a company who could not care less about thier customers I have to deal with a lot of people who are unwilling to wotrk with you when I am at work but that does not excuse me from being rude When they would not help me I decided then that I was going to change which bank I use I have no second thoughts and can not wait to research other banks and set up an account with them It was beyond ridiculous how much time I wasted to not have them do anything When they would not help I told them that there was no way I was going to keep an account with them and that I am switching banks I proceeded to storm out As I said there is no point in being a customer of someone who is unwilling to help nnWhen I first set up my account I was supposed to get an online account when I was supposed to get an online account I got the information and everything but when I tried to sign into it I was not able to access it I asked multiple times to be able to gethelp about it and no one every got back to meI recently asked again and they said they would give me a number to call which I never get recieved nnTo put the above paragraphs shortly screw them Do not get an account with them because you will be disappointed in the service and the bank as well