text: The ikea customer service and in particular in the Tempe store is the absolute worst After months trying to get missing parts from a new bed that was missing from the moment i purchased it and then ikea sending the wrong ones twice and numerous calls to the corporate office I finally received the right parts corporate office promised me a gift card for my troubles which I received today It is a whopping I feel like sending it back but will actually donate it Save your time and money Do not buy Ikea furniture