text: I have wavered between and stars for this place The manager is very helpful and genuinely wants to see your pool clean I will raise it a star for the solid manager nnI would give it star if not for the good service I have owned my house and cleaned my pool for years now It has its own share of issues specially due to its age I just got a new pump put in and replaced the sand on my filter Everything is now in essentially brand new condition I have gone back and forth with them about every single issue I have had The last set of advice made my pool virtually unusable for a solid month this summer nn I was told to dump a bunch of crap into my pool to raise its PH Two weeks later I put even more chemicals in there to lower the PH right after it was raised I was told every single time I went in that my chlorine levels were not registering I would add more shock more tabs and whatever product they were selling me It seemed to work fairly well for the first year and a half or so then I would have to drain my pool like clockwork I would spend hundreds in chemicals that did nothing Then those chemicals I spent hundreds on would require me to drain my pool every couple yearsnnMind you these chemicals are not cheap In fact Leslies prices are consistently higher than the competition I purchased a vacuum head here for only to find the same exact thing at Frys next door for nnIn short I was paying hundreds of dollars for chemicals that were causing more harm than good My CYA levels were so sky high that they do not even register on the test nnI turned to the internet to find answers to my problems I found httpwwwtroublefreepoolcom to be a great resource I switched to liquid chlorine and stopped using tabs and granular shock After a drain of my pool I am back to square one and a recovering pool It is quite frustrating to spend hundreds possibly thousands on advice that just does not work I bought my own water testing kit Taylor Technologies K and do all my own tests My pool chemistry is now in balance Something I never had when going to Leslies nnIm over you Leslies