text: I had an appointment for my first massage set up for pm last week I was told to come in at pm to fill out paperwork I did just that Then I was told to wait in the Relaxation Room for the massage therapist to get me when she is ready So I am waiting and waiting and waiting pm rolls around and the lady at the front desk comes up to me and says I am sorry but we will not be able to see you for the full hour Yeah no kidding Apparently the front desk forgot to sign me in upon arrival and the therapist never knew I even showed up They said they were going to add a scrub or aromatherapy for my next scheduled massage Then they said they have someone else that could see me from I told them I had to be out of there at pm thus my scheduled appointment for I left without a massage While they were somewhat apologetic I will not be coming back