text: The food here is absolutely amazing The service however is DREADFUL if you are nonVietnamese speakingnnMy boyfriend and I live in the complex of houses right behind this place so we go here often Every time we have gone the service has been terribly slow There is a male waiter there who barely speaks any English and we can tell he is hesitant to talk to us because he cannot understand of what we are saying He will often sit at one of the tables watching TV without bothering to help usnnThey frequently mess up our orders as well We usually order the spring rolls and ask for NO MINT I would say we have probably ordered this appetizer roughly times and they have only remembered to take the mint out twice The aforementioned male waiter there did not understand us at all when we tried to explain we did not want any mint leaves in our spring rolls I also asked him where the bathrooms were once He had no idea what I was saying You would think he would at least learn the word bathroom it is a pretty important wordnnWhen they take our drink orders we usually just ask for water They have never actually gotten the water for us on the first try we have to wait for someone to walk by and ask Can we have our water now before they bother getting it for usnnOrdering for pickup has been an unpleasant experience as well We often order the lemongrass chicken dinner and it is supposed to come with rice and a small soup Twice we ordered this for pickup and when we got home there was no soup Finally the third time we ordered this meal for pickup I checked the takeout bag in advance Sure enough there was no soup I said Excuse me but does not this meal come with soup and the girl working there asked You want soup as if I was making a special request It is likeyeah I want the soup it is supposed to COME with my mealnnOf course I have noticed Vietnamese families walk in and they get great service The wait staff will stand there for several minutes talking and laughing with them I understand it is natural to seek kinship with people who speak your native tongue but this establishment is not located in a predominantly Vietnamesespeaking area In fact I would say most people in this area are white or Hispanic It is just downright rude to show natural favoritism towards one group or another It is especially annoying because I have been coming here at least twice a week since they opened and they still act like I am a complete stranger every time I come in Come on Rainbow Pho do all white people really all look the same to younnThe only reason we tolerate the crap service is because the food is just so good Their lemon grass chicken and peppered beef dinners are to die for Their pho is soso but with enough added chili sauce it is also extremely good Their chicken curry soup is also amazing I am deeply saddened that their food is so mind numbingly great but their service is so terribly bad I almost wish the food was subpar so I had an excuse to stop coming here