text: We signed up our baby girl for the intro swim class towards the end of June She attended at least swim classes without incident She enjoyed the classes and we even gave the instructor a gratuity We missed swim class for the July th weekend and when we returned for the next weeks class some child made a bowel movement in the pool class was cancelled understandable This happened for the next weeks all classes we paid for and were promised we could make up Then we paid for Augusts lessons on or about July nnOnly after we paid for August lessons were we telephoned on our about July informed that our baby had been under suspicion for making the bowel movements in the pool Mind you our baby is exclusively breast fed did not make solid bowel movements at all for those weeks Instructors who specialize in teaching infants should be somewhat familiar with the biological functions physical development of infants When I spoke to the manager Adam about this he seemed bewildered at the notion that an exclusively breast fed infant would not make a solid poopnnSecond we always dressed our baby in the approved reusable swim diaper I have checked her diaper after each lesson and there has never been any trace of any bowel movement nor are the elastics loose around her legs waist Instead the swim diaper is quit snug so snug it leave indentations in her skin after class The only difference between the swim diaper we used and the Schools swim diaper that they sell is that ours was white and theirs has a pattern nnThirdly it was only after we paid for August lessons that we were informed that we were under suspicion and informed that we were no longer welcome at the pool I understand the school has a no refund policy but we feel as though we were swindled they took our money for August and then days later told us we were not welcome Nevermind the fact that class was cancelled for times in July we never got a refund for those classes Why take our money for August classes and then days later tell us that we are not welcome to return nnWe have spoken to management on at least occasions just regarding the refund Last week on approximately August I was advised that we would get a refund for August The manager asked whether I wanted it picked up or mailed I asked them to mail it When we did not receive it as of Thursday August we called again and were told that the refund was mailed on Wednesday August When it did not arrive as of Monday August we called again and were told no refunds Apparently the school representative lied to us when she said it was mailed on Wednesday Now they say that they will see what they can do and have a manager call us We may have to file a complaint with the Better Business Bureau nnThis place is not good for infants as they do not understand infant development