text: EDIT So right after I wrote this reviewessay two star reviews caught my eye one written on by michael e and the other written on by john h Both of these people have only written reviews all in the same day and all for hotels owned by The Siegel Group You have got to be kidding me On and I was staying at Rumor This is deceptive and insulting A better star rating is not going to fix your business Instead of inventing fake people to rave about your fabulous properties take that time to fix some shit Writing fake reviews is the least productive thing you whoever you are should be doing right now Knock it off get your shit together and run your business FLAGGED x nnEchoing the sentiment of at least one other reviewer I REALLY wanted to like this place The week they opened about a year ago they hosted a small cocktail party for a nonprofit organization I am involved in this was cool A year later my girlfriend and I decided to give Rumor a try despite the very suspicious mixed bag of reviews I am sorry to report that our experience reflected most of the bad reviews and very little of the fabulousness describednn days before we left I called the front desk to ask about the availability of the soaking tubs Our email said they were avail based on availabilityper request The girl on the phone told me that there was no way to request them She did not offer any other solution and the call ended awkwardly Our confirmation also mentioned that you can email questions to the manager We sent that email See for the outcomenn When we arrived at the hotel we were met by a very friendly valet and a helpful professional girl Toni at the front desk She was surprised and confused by the info i was given over the phone She said that the hotel was less than booked and it would have been no problem to block us out a room with a tub nn The Room I knew that this hotel was for party people I was prepared for things to be a little worn and rough but I was bummed that it was actually DIRTY The bed couch and bathroom counter were clean but almost every other surface was not n Distractingly strong odor Sour and smoky despite being a nonsmoking room Soaking tub had hair by the drain and soap film all over Side table with removable glass top had filth under the glass n Tile shower was filmy Bathroom sink also had a hair in itnAfter a long drive from LA we just wanted to get our vacation started We decided that instead of being moved to another room we would suck it up We decided to just use clorox wipes on everything we had planned to do it anyway nn Dinner Food was reasonable and we saw the SunThu happy hour on the website Victor was our waiter he was great I ordered a cocktail and the bartender poured it in a plastic ribbed water glass like the kind Mc Donalds gives you when you ask for water I asked what was up with the cup Do I get a plastic cup because it was happy hour Victor reluctantly informed us that it actually was not happy hour The Manager reserves the right to cancel it at any time The website says that holidays and events are excluded from happy hour This Sunday was neither jack and coke in a bathroom water cup just because Food was good but it did not matter The combination disappearing happy hourlame bartender was a buzz kill nn Breakfast The next morning we ordered room service and again the food was good but aside from the oatmeal served in a real bowl the waffle and fruit plate were served on flimsy cafeteriastyle styrofoam plates We were told that they were out of togo containers and they were sorry about the plates This breakfast was We were not at a taco truck REAL PLATES REAL CUPS nn Relaxing by the pool Being the only people in the pool was great but the bar at the pool was still not clean since its last use Trash on the bar dirty white vinyl pool furniture nn END OF OUR ROPE After an evening out we came back to an email response from the manager In addition to the soaking tub question we had asked about the No outside food or drink policy we had read about on Yelp The manager responded with We have the no outside food or drink policy for insurance reasons We can not be responsible for anything you bring in WHAT Your insurance says that a guest can not bring a bag of Ruffles into their room A liability I think not We immediately showed this email to the girl at the front desk and she said that they do not have that policy anymore She was very nice and helped us end our stay nThis place has been through managers and it shows I am sorry Rumor you are not too fabulous or exclusive to not be clean or consistent You expect flexibility from your guests but offer very little yourself Get your staff on the same page and the hair out of your tubs Otherwise hourly rates might be more appropriate