text: I am searching for a good doctor here in Scottsdale and found this practice on Cignacom I called to see if Dr Magda Williams was accepting new patients She was indeednnI asked the receptionist what the next step was since I was a new patient She let me know that I would have to have an initial appointment to establish care deeming the doctor my primary care physician nnCould I meet the doctor before signing the agreement She had to ask someone and then let me know that I could meet with Dr Soni a male doctor during this initial appointment but Dr Williams could give me a physical after I establish care nnWhy would I want to meet with some other doctor to establish care with Dr Williams I asked her if Dr Williams had any open appointments the next day Dr Soni did at I let her know I would think about it I did not feel comfortable with this arrangement nnI received a call today from Scottsdale Family Urgent Care informing me that I had missed an appointment at Did I want to reschedulennI called back and told the receptionist about the initial call There is clearly a lack of communication at this office I do not think I will be going to this Family Practice nnTwo stars for persistance I really wish I could write a better review about the actual DOCTORS at the practicenot a critique of the protocol and competence of the receptionistsbut I guess that is why they call them gate keepers