text: The one thing that I cannot tolerate about restaurants that charge more than per entree is BAD SERVICEnnWe waited an hour before our server let us call her B came back so that we could order drinks She never came back to ask us how our entrees were And we never received any of the complimentary sweets that everyone on Yelp has raved about All of this would have been fine except that we left her a mandatory tip I think that the bad service on our servers part can be partially attributed to automatic tip and partially because we came towards the end of the night nnRealizing that servers and busboys make most of their livelihood from tips we decided pay the tip and not punish the busboys who were very prompt and polite never letting our water glasses go below half empty I did go talk to the manager to let him know that the service at his restaurant was less than perfect When I did he shrugged and said Thanks for telling us He did not offer us any kind of compensation OR even note which table we were sitting at and who our server was With management like that it is no wonder that the so many people have criticized the service as lacklusternnThe food was pretty goodthe pappardelle bolognese was delicious but the pasta was a little too al dente and the veal chop was juicy flavorful and allaround amazing The gnocchi tasted like an overly firm polenta nnOverall I think the food is pretty good but I would tell people not to go to BB because of the bad service