text: The customer service at this store is horrible I went in yesterday because I was having trouble with my iPhone I walked up to an employee at the Genius Bar and told him what was going on he looked at his iPad and told me I would have to come back in hours so someone could look at it for me I was astonished because there was at least employees standing in a circle talking amongst each other none of which were helping any customers Needless to say I turned around and walked right out Went to TMobile instead and experienced the best customer service Disappointed with Apple and I probably will never buy another one of their products