text: Accurate installed a Trane AC unit at our house and it has required quite a bit of service over its first years Recently the thermostat broke and needed to be replaced of course on a degree Saturday We had the technician come out and he told us that they do not carry the part with them and that Accurate does not provide access to the part over the weekend He wanted to put on a temporary thermostat but made it clear that he had no idea if it would work Given the fact the year old unit has broken twice already and we had no idea if it would void the warranty we decided that was a bad idea We paid him for this call nnWe then called another provider who stocks the part yes even on weekends and after hours and we got it replaced a few hours later no hassles I do not understand how an authorized service agent of Trane does not stock parts over the weekend particularly when we are talking AC during June in Phoenix As an aside Accurate did call days later but not to try to resolve our issue but instead to make sure their technician followed the protocol of the company which I guess he did nnSo I would say if you want quick service and expert repair steer clear of Accurate