text: My husband and I were in Vegas just last week April and we stayed at the Orleans which is where this particular Fridays is located If I could I would give a star rating It will be a very long time if ever before we return nnWe decided to eat at Fridays on Friday evening April which was our last day in Vegas After having a drink or two at the Alligator Bar we decided we wanted something to eat We walked over to Fridays and it was only about pm We were the only people waiting in line and the hostess was nowhere in sight We saw people cleaning up tables and mopping the floors and finally a gal looked over and asked us if we would like to be seated That should have been my first indication that the dining experience was only going to go down from there nnWe were seated and Sara a server came over to take our drink order After a few minutes she came back to take our dinner order My husband ordered a chicken dish and also a Caesars salad Sara placed our food order and that was about the last time she paid attention to us She totally forgot about my husbands Caesars salad Evidently she felt it was more important to stand in the hallway and take pictures of some balloons that were up front Besides Sara there were other Fridays employees doing the same thing It was more important that they look at the pictures on their cell phones instead of paying attention to their customers nnConsidering the restaurant was hardly busy we waited about minutes before our food came out When it did it was just absolutely horrible My husbands chicken dish was so salty he could barely eat it and the cheese that covered the chicken was totally burnt in many places I ordered Korean tacos I think that is what they were called and I was not impressed at all Very little meat too many greens carelessly tossed inside the corn tortillas and it did not look or taste anything like the way it was described in the menu Right before our food came out Sara came over to our table to tell my husband that she just realized she forgot his salad Of course she did because the cell phone was far more important to her Thankfully we were not charged for the salad nnIn the meantime two more diners came into the restaurant They too were totally ignored by the employees Finally the gentleman had to literally chase down a server and asked them if Fridays was still open Finally after about minutes this couple was seated nnBy this time my husband and I were so upset we decided that we needed to speak to a manager Sara came over to ask how our food was my husband said it was not a good experience and he wanted to talk to a manger Sara did get the manager and we expressed our displeasure The manager was nice enough to not charge my husband for his dinner and she did give us some gift certificates for complimentary appetizers and desserts However the entire experience left me with very negative feelings about Fridays nnI do not know who does the training at this particular Fridays but something is sorely missing Since when does a hostess station remain empty on a Friday night Customers should NOT have to chase down employees in order to get seated And the servers should not be standing in the hallway looking at pictures on their cell phones This is not service After we complained to the manager all of a sudden the servers were doing their jobs It should not have had to come to that Sara was one of the worst servers I have ever had If she is that poor of a server on a relatively slow night I cringe to think how she is when it is busy Needless to say Sara was not given a tip We do not tip for poor service and forgetfulness nnWeve eaten at this Fridays in the past and we always had good food and service What happened on the Friday night we were there was just inexcusable If Sara and company do not want to work on a Friday night they picked the wrong industry I do not recommend this Fridays at all unless you enjoy being ignored forgotten and served subpar food I do not and that is why I will not be returning to Fridays when I stay at the Orleans in the future I would rather get a bag of junk food from the Orleans gift shop before I go back to Fridays