text: If you are going to pay their rates go spend it somewhere else The employees suck big time Nobody cares about you they just see you as tip money They look at you and figure out how much you are worth and talk with you accordingly Front desk has the worst customer nonservice ever Ask questions and they mumble answers and point to a booklet and tell you what the upgrade price is and make you hurry to answer them They do not tell you that if you join the M club you can defer your upgrade from points We had to learn the hard way We upgraded and I would not call that an upgrade we faced a wall with ac units Ugh Rooms were dark Someone broke glass in the hallway and it took four days for housekeeping to notice and finally vacuum it upduh If you are going to pay the pricego to Bellagio or something comparable this hotel does not need your moola You can lose it in the machinesthat would be maing better use of your lost money