text: It is true the customer service is not that greatBUT they really do have nice furniture I feel like this store is an upgraded Pier with a few odds and ends books and toys that you would find in Urban Outfitters nnIve been in a couple of times and I cannot remember ever being greetedIt would be nice if someone from there would read these reviews and take a hintnnHOWEVER today though they failed to greet they did have an excuse There was a huge powersurge in California the night before where their central offices are located so their computers were down And for some reason everyone decided to enter the shop and check out all at the same timeWe were the last ones attended to and they were VERY appoligetic and the man that checked us out was super friendly as well So I would not pass this place up just yetthey have too many pretty things to look at and maybe one day they will finally figure it out nnPs The guy also told us that if we happen to order something that is out of stock expect to wait months to recieve it We happend to get something that was in stock but just thought i would pass the word just in case