text: In my humble opinion customer service does not exist here folks I had an issue with my bill payment being taken out too early It took an act of congress to fix the situation and by the time it finally was corrected I had been through the ringer and spoken down to by at least different employees Even as professional as I was on the phone I had been spoken to like I did not know what I was talking about Trying to get a supervisor was a hassle In the end my issue did get corrected but the headache it took was unbelieveable Poor customer service is an understatement