text: We used to be occasional happy customers for probably the past years or so but had not been to Los Olivos for quite some time Thought we would try it again We have been there in the past this time of year when you had to wait for a table The place was not busy What a disappointing dining experience this was Upon entering we were rudely asked if we wanted the bar or a tableby someone I assume was part of the family He looked like he was dressed to go work out at the gym I asked for a table We followed him to the dining room where he threw menus on the table and leftnOur serveran older woman that I am sure has been there for many yearsarrived and asked if we wanted anything to drink I ordered soda My Hubby ordered a beer She said someone would bring chips salsa water and soda That person the bus girl I guesswas so stone faced and unfriendlyand practically grunted when we said thank you No smile Nothing Just her demeanor screamed that she did not enjoy her job and would gladly be anywhere elsenThe server returned with the beer I ordered chicken chimi with green saucerice and beans Hubby asked for ground beef chimi with red saucerice and beansnWe finished the chips before the meal arrived No one asked if we wanted more chips Again we would have paid extra for more chips Hubby finally got the servers attention to order another beer She forgot He had to ask againnThe food arrived The server did not bother to ask if we wanted sour cream or guacamoleas would be common in most Mexican restaurants Nothing And we would have gladly paid extra for both Do they not understand how to up sell Same with the beer I was drivingso Hubby would have gladly downed three of themit they had just offered itnThis place needs some new wait staff for sure Or perhaps some real trainingnBoth of the chimichangas were dry bland and tasteless Hubby was trying to be nice and just eat his without comment Finally I admitted that my chicken chimi was just horrible The burrito was not fried crisp and was tough There was not even a sliver of onion to be found no seasoning at all Just ground up chicken mushwith absolutely no flavor The same with the rice The beans had a little bit of flavornot much Hubby confessed his chimi was also tastelessnStill no offer of another drink more chips nothingnThe bus girl cleared the plates away The server came by and snatched the empty basket the chips had been in Not a word Nohow was your dinner Orcan I get you anything else Orwould you care for another drink more chips She just disappeared Finally she brought the check nTwo women standing behind the front counter were talking in Spanish as we leftnNeither one looked up acknowledged us or bothered to say thanks for coming in have a nice eveningnothing nWe leftvery disappointed We will not go back I do not know how they stay in business Obviously they just do not care about the customer anymore