text: After finding service fees for my year checking account I called the for Wells Fargo Took a while but finally got the fees reversed but had to switch from one type of account to some other so it would not happen againor so I was told nnI was not pleased with the service on the phone so decided to walk into the branch on N Durango After a very short wait my husband and I were introduced to Jessica G the Customer Service Sales Rep We sat at her desk and within the first minutes had everything taken care of Turns out the account the person on the phone gave us had strings attached to keep it free from any service feesshe NEVER said anything about those JESSICA went over each type of account asked what services we really needed and got everything straightened out to our satisfaction Maybe the help at the should get lessons from Jessicashe knew her job and did it extremely efficiently and friendly It was a pleasure doing business with Jessica