text: Think twice before ordering online or by phone from this floristnnI ordered a European Basket to be sent to a friend What was shown on their website was truly beautiful What arrived did not even remotely resemble the photo I realize that florists reserve the right to make changes in an arrangement based upon availabilityetc However we are not talking about that here The entire arrangement was different As if someone got orders mixed up and my recipient ended up with the ugly onenIt would not have been difficult for Cactus Flowers to pick up the phone and let me know that what I ordered was something that they were not able to produce presently And then worked with me to find a satisfying solution Instead I am left feeling like I was taken by this company and my friend has received an ugly arrangement that I did not order should NEVER have been charged for and am embarrassed to even have my name attached to itnBased on my experience I will never do business with Cactus Flowers again If you have no option but them think long and hard about doing internet or phone orders There are plenty of other florists in the valley that deserve the business