text: It is a manufacturer problem not a dealership problem That is what I was told bynGeneral Sales Manager Ken Welsh during a phone conversation after posting my one star rating of the dealership on YELP earlier this month Mr Welsh told me that there is really nothing he can do about the defective and poorly performing SRX which I bought from Arrowhead Cadillac in May adding that my wife and I should just enjoy the car Quite condescending would not you say Would you want to buy an automobile plagued with problems from a dealership only to be told that that It is a manufacturer problem not a dealership problem I think not THINK TWICE BEFORE BUYING A VEHICLE FROM ARROWHEAD CADILLAC THUMBS DOWN