text: Just want to say off the bat that in no way am I affiliated with Shane Co or getting kickbacks from them Just writing an honest review on my experience there recentlynn Overall Intron Sales repsn Selection processn Price negotiationn Conclusionnn The staff was very comforting and professional I have never been shopping for engagement rings before and the people there made it great I knew exactly what I wanted going in my girlfriend had sent me a bunch of creations off their website which is an awesome resource and I picked out the few that I liked It certainly helps to know the color differences D E F etc cuts cushion princess emerald and clarity VVSI VSI IF etc before going in That is just my personal preference Whenever I am buying something that is costing me twice as much as I paid for my car which is a good old reliable civic I like to do my homework But the staff is very knowledgeable about EVERYTHING jewelry The big pluses of Shane Co for me personally includenlifetime guarantee on products pretty much fix anything you buy from them for life Except if it gets lost or stolenn day refund or exchange after purchasen month interest free loan to pay off whatever you buy amount depends on cred scorenn These guys have to be trained on being low pressure Because they let you browse around however long you want And I must have been asked by employees how I was going to propose to my gfnn First we picked out a setting then we went to stone They run you through spiels about where diamonds come from even bring out mystery stone related to what you are looking for and let you guess the Cs Kind Of of fun Let us you see what is important to you After I picked out the stone that was it I made a down payment before leaving got my cool IGI certificate for the diamond and then picked up the ring days laternnA big question I had before going in that I could not find the answer to on the internet wasCan you negotiate prices And the answer is YES The Shane Co rep gave this away when she asked me after I first walked in What outthedoor price were you looking at today After she wrote the amounts for the stone setting and tax on a little notepad I made an offer below the price She walked away and got it cleared by her boss I only bid about off the price and was kind of wishing I had bid lower But bottom line Do not pay the tag price nn Overall I am pleased with my purchase and comforted by the fact that if something were to happen to the ring I can always take it into any Shane Co location and know it is getting quality repairs for FREE