text: I went in with hopes that I would be blown away Most of the crap I have done is at Del Web out in Sun City West So I was excited that I would be having a procedure here and that I would be spoiled from everything I read and was told nnMy medical records were lost I tried to warn the nurse that my veins roll and are not happy with needles she did not care until it happened to her Then she wanted to hear all about what I had to say about which arm works better and why A random nurse walked around telling everyone she was lost and did not know where she was Which again minutes before I am to go into Surgery was the LAST thing I wanted on my mind My medical record was eventually found in recovery however I was still I preop they all laughed it off I freaked out One of the doctors on my team made it a point to tell everyone she had never worked with my surgeon before and she had no idea who she was looking for I could go on and on Why am I writing all of this Because as a patient I should not have had to hear ANY of this I was more stressed going in hoping the right procedure was being done with the right doctors than anything leading up to my surgery nnThe plus side Private rooms food delivered around the clock and the volunteers that gave us a mini tour when I checked in Otherwise I will stick to Del Web from here on out nnAs for my doctors I will review them separate