text: The EXPERIENCE here as far as service goes is absolutely top notch Susanne helped my sister and I both find cars that were perfect for us without any of the haggle and hustle at the other dealerships If you are going to purchase I highly recommend seeing her She is knowledgeable and clearly experienced in what she does with a nononsense approach while still being very personable and easy to get along with She is a breath of fresh air after all of the other dealers I had been working with Dare I say she made my vehicle purchase fun I do I dare to say so She Is FantasticnnThey have a decent selection here at Carmax and you can download their app which is really easy to use to help you find cars that are out of state that can be transferred in either for free or for a fee but it is all stated upfront on the websiteapp They also offer extended warranties here for a very fair price and if you take them into the Carmax service station you get a discount on your copay nnThe service station however seems to always be very busy and it can be difficult to schedule an appointment Even when you get through to schedule or they call you back the wait times to bring your car in can be long so plan ahead if you can I usually have to schedule about two weeks out when I callnnThe time is took to actually purchase my car once I found it was ridiculously low I mean I was in and out of there in less than two hours I think once we sat down to do the paperwork It was very fast very straight forward absolutely painlessnnThe only downside which is also a plus is that at Carmax you do not haggle The sticker price is the actual price So while their prices are fair you are never going to get a good deal here You will pay a fair price but you also will not be ripped off ever