text: Same experience as everyone else why are these clowns still in businessnnThe service guy came out and with a cheery smile told me that the switch I needed him to fix had never worked in the first place st time Just so you know it never worked that way nd time Hmmmjust so you know it never worked like that rd time No it never worked like that Every time he argued as he is staring in confusion at the light switch I told him I have lived here ten years and the switch worked until I changed itnnSOOOOOOOO insulting And in the end he could not fix it because he would not even consider that I was right He was opening outlets that have never been touched and trying to figure out some random outlet that the switch MUST go to Refused to use a wire tracker and blew my brakers trying to attach the switch to an outlet it did not belong onnnThe dispatcher refuses to give prices over the phone because if they told you that they were going to charge you FIVE TIMES the normal rate you would hang up on themnn to change an outlet to diagnose a problem just to show upnnPlus this guy was a scam artist on top of being incompetent I had a coupon for off of service and the guy said he would let me keep my coupon and just wave the service charge Ummmthat is a deal They do not require you to know math to be an electriciannnOthers have said that they wave the service fee if you hire them to perform a job anyway something the dispatcher did not tell me Total extortion You have to pay just to find out that they are going to overcharge you and that you do not want to hire themnnIncompetent Rude OverpricednnDont be scared of your local electrician that charges by the hour He is probably more familiar with the unique problems associated with buildings in your area than some random contractor from across the valley