text: The decor of this expanded version of Chef Charlie Palmers New York City Classic is absolutely amazing The wine tower in the middle of the restaurant is a four story temperature controlled wine tower with flying wine angels nFor a restaurant that has been recognized as a AAA Four Diamond Restaurant and epicuriouscom top restaurants from to I was extremely disappointed with the service Our waiter never introduced his name nor came back in a timely manner to see if we would like to start on any appetizers before our main entree By the time our waiter by the name of Abdaljalil asked for his name from another server walking by came by to take my drink order i was ready to order my whole meal for the evening nnI ordered a glass of wine to enjoy with my sirloin sliders with guacamole and chipotle sauce and a plate of artisaal cheese and house accompaniments sliders were perfectly cooked and prepared nnFor the main entree I ordered bone in rib eye with the garlic firecracker and classic bearnaise sauce accompany with some Parmesan fries and buttered asparagus nnWhen ordering our main entree I asked our waiter Abdaljalil if he could slice the rib eye in pieces for us he responded No So i left it as that nnAs our servers Dario and Ricardo were extremely tentative with refilling our water and constantly asking us what was needed they even offered if i would like the bone in rib eye sliced in the back to make it easier for sharing First I already asked our waiter prior to ordering so i was a bit confused with they offered to take it back to the kitchen Our waiter Abdaljalil pulled Dario and Ricardo behind our booth and was saying something for quite a while somehow Dario and Ricardo made my request happen nnOur bone in rib eye was cooked to perfection our sides was good but nothing to rave about nnIn all honesty i was disappointed with our WaiterIf we did not have good servers like Dario and Ricardo i would have rated this a nnThe waiter did not even bring us our checkour servers did nnI have dine at the Charlie Palmer in Orange County a lot and that restaurant has never let me down I was expecting the same type of service when dining at Aureole nnI would probably attempt to dine at Aureole again and request for a different waiter and hopefully get the same servers and better experienceHopefully i can revised this review when i revisit the restaurant for a second chance