text: Why yes you do have a free upgrade available You can get the iphone s for only With a upgrading fee You now have days to return your new iphone if you are not happy with it Your total price for your free two year upgrade is nnWhy do you charge for a free upgradennWell here at verizon we started losing money with our free upgrades because the new phones cost so much So we hope to make up the lost money over time through your monthly bills and with this chargennNext DaynnOh you would like to return the new iphone you just upgraded No problem We are going to revoke your used upgrade and refund your There is however a returning fee because verizon is not able to resell this phone So after to refund and the returning fee you get back for the phone you just returned Thank you for waisting with verizon we hope to steal your money again soonnnARE YOU FU KIDDING ME nnSo your screwing me over every month so you can Make up for the lost money the new phones cost AND your going to charge me for returning my new phonenTheres some logic for younDO NOT SIGN WITH VERIZON THERE ARE MORE HIDDEN FEES THAN BUYING A CAR nnOn a nicer note the guy who helped me was very nice besides the fact he did not tell me about the hidden fee for returning the phone