text: I have had the pleasure of meeting perhaps customerfacing professionals in Las Vegas Fewer than were anything but impeccably courteous Rudeness simply will not fly in a CRMdriven industry especially in a down economy because there is a glut of labor supply and a dearth of demand Surprisingly the rudest of them all was at PH The sum of all customer touchpoints brand Maybe PH needs the old Keith Ferrazzi former Starwood CMO touch back to remind them how it is donennThat said PH is conveniently located centerstrip and an easy shot down the Palms axis I stayed here a couple times because of its connection to Cinevegas It is clean and modern and the vibe is fun and youngnnUnless you have got comped rooms or are staying on SPG points the cheapest inventory and I mean crazy cheap is to be had on hotwire know that you are getting PH by using httpwwwbetterbiddingcom