text: Some of the worst service ever I called to cancel service and was transferred to retension After minutes on the phone and trying to cancel service I somehow agreed to keep the service for months at a significantly reduced rate I then recieved the bill the next month and the price had no change I called and they wrote in there notes some othert agreement I asked to speak to manager and they denied me I told them I want my service canceled now and that I was not going to pay the bill They said no I asked for the manager he said no He then said if I ask for manager he will need to hang up He hung up His name is Jesus and will not give any other identification to me He is in the retention department If you are the manager of this employee please review his work