text: Been here a total of times now As they say three strikes and you are out Verona Chophouse is definitely OUT after my third visit for dinner last night I am sad to say that but bad visits of visits ends in NO WAY will I return again So as a frequent visitor to Lone Butte Casino and Wild Horse Pass they are kind enough to give me perks to come back to the casino imagine that One of the perks I get each month is or so to spend on restaurantsfood in the casino So my fiancee and I decided to head out to Verona Chophouse a few different times which I will summarize here with the approx dates and experience we had on the visits nnst visit Went for dinner Food was soso Service was horrible soooo slow and atmosphere was nothing to comment onnnnd visit June Food was REALLY good Had the filet mignon and my fiancee had the chicken parm Both were tasty The filet was juicy and soooo tender Chicken parm was a large portion and delicious Service was better than st visit not spectacular but not bad and we were given new hope that this could be a great place for us to eat near home Also there was a piano player and a singer there for a great ambiencennrd visit Aug Went at PM and asked for a table for two Was told by the hostess that there was a min wait No problem More gambling We came back min later and were quickly seated with the hostess telling us the waitress was REALLY busy delivering some food and other things and would be a few min About minutes later while reviewing the menu the waterbuser guy comes by to ask what we want to drink and tells us the waitress is delayed and very busy Next up the manager comes by to tell us the same thing Um now we are getting worried and looking around to discover how there was a min wait when the place is empty There were a total of tables with customers and the rest empty We chalked it up to it must be they do not have enough servers We finally meet our poor waitress She was a bit on edge and stressed and I kind of felt bad for her At a few times I actually saw her RUNNING through the restaurant to get to the back and run a credit card pick up food etc So we ordered fried mozzarella and crab stuffed mushrooms as appetizers I ordered the filet again because the nd visit here it was so yummy My fiancee ordered penne pasta with chicken and broccoli but asked for no broccoli We wait about min and then our waitress comes by to ask if we want our salads first because the mushrooms take longer to cook We said that is fine and so shortly after that we got our salads I had the house salad fiancee had the ceasar Both salads were pretty tasty and probably the best part of the meal Appetizers come out min later The mushrooms were not fully cooked and were nothing special I really think they were frozen prebought from Costco that they baked in the oven My fiancee said the fried mozzarella tasted like fish but I did not taste any so not sure Maybe they used a fish fryer for them Waitingwaitingwaiting for food Meanwhile another table of gets seated in our waitresses section She keeps walking by to serve them and telling us that it will be just a little longer as they are waiting on the filet About min later now about an hour into dinnerway too long for this dead place our food entrees arrive Looks like my fiancees meal is the wrong order and she confirms it is She did admit it was her own error and she put in the wrong order So now he is left returning his entree to wait another minutes for the correct entree Meanwhile I am anxiously awaiting my first bit of filet Blech It was overcharred on one side which the chef hid by placing that side on the plate so you could not see it and had no flavor The broccolini was cold and what were supposed to be potato fingerlings appeared to be rocks Seriously Now she brings out the correct entree for my fiancee We know that the check is going to take min for her to produce given our experience thus far so we ask for the check and tell her we are using the casino vouchers I get as a perk She comes back about min later and says she needs to check on something with the vouchers and should just be a minute more min later the manager who was doing NOTHING but yelling at everyone during this whole dining experienceshould not she be running food and actually helping them came by to see if we needed anything Luckily we did not answer what we wanted to say Told her we needed the vouchers done so we could leave Said it will be just another min The waitress returns min later and says we are good to go THANK GAWD nnSo third time was not a charm and neither is Verona Chophouse Even if it is FREE like our meal was it is not worth the time or effort Keep gambling but do not eat here