text: st time there went to buy a toy helicopter for my child Did not hold charge so we had to take it back for exchange and manager took care of us since I did not save receipt While he was helping us he took on another task or decided to take a call rather then finishing our transaction The whole process took about minutes since I had to wait for him to actually help but the actual exchange took min He was still on the phone the entire time and customer service was not actually priority there Bad quality in toy helicopters and not very good customer service Not a good st time experience