text: I am starting to get the impression that you are not supposed to expect a good experience when working with a car dealership Everyone I talk to is like Oh yeah that is dealers for you What I wish I had known this The story of my experience is long That is mostly because I went in to this dealership in August they did not complete my financing until late Sept and it is October and I still have not received my license plates I had to go to the MVD today wait for an hour pay the replacement fee to get my new plate because I figured that was easier than dealing with this dealership anymore There were one or two involved in my experience that were pleasant and seemed somewhat genuine The rest were shady at best They would dodge my calls tell me anything to get rid of me They had my vehicle that I was trading inPAID FOR and worth more than the car I was getting from them Twice I had to threaten to come get my car from them if they could not close my deal or call me back with real honest answers about the loan they were trying to finance me for Only then did I get anyone to get back to me They tried to get me financed through a bank that told me on the phone I did not even qualify for the type of loan they were trying to get me The whole process took almost weeks the whole time yes I had their car but they also had mine And the money that I was supposed to be receiving back from the deal This whole experience was more of a nightmare than I ever could have imagined It is unfortunate that one business and one group of salesfinance people can ruin your opinion of what should be an exciting thing I had a Lexus before went through the Lexus dealership years ago and I had a great experience Too bad Berge You have lost a customer for life