text: We stayed four nights at this magnificent resort that is so overthetop beautiful its difficult to describe Tremendous attention to detail in design and architecture friendly attentive staff The casino is magnificent covered in drapery and plantation shutters its intimate and well serene In fact this may trouble you casino players as the action is high stakes but subtle and subdued nnThe standard for cleanliness at every corner of this property is amazing The air has a light frageranceThe lovely lighting and exotic melange or restaurants makes for spectacle and intrigue This is an edifice of luxury and high design nnBut alas this property does not in my view deserve the star Mobil and AAA award nnHere are some curious misses nnThe rooms have some tricky and wonderful electronics to create mood lighting open and close the curtains and drapery remotely etc But as is customary in nearly all fine hotels the bellman did not give us a tour or explain any of the amenities We only figured out how to use all the options on the day we departed nnThere is no turn down service I do not really require this but that is a hallmark of star hotel nnNo paper delivery no little perks like water In fact they do not replace soaps body wash etc To be fair when we asked for more we were delivered quite a nice array of products in abundance But its strange you have to ask nn While the TV was HD and flat the channel seection was sparse and clumsy the remote difficult to use the pay for movie selection too short I have been in Best Westerns that have a more user friendly and attractive interface nn No inroom coffee but you can order cups from room service for nnAs a comparison four star rated Kimpton properties are far superior on the negative points mentioned above nnLastly after spending thousands of dollars in the hotel and wanting an extra hour at checkout to enjoy Sunday bunch we were given a rather terse rebuke nnEncore is not to be missed its a fanciful wonderful property but if you are expecting a true star experience Mr Wynn misses despite his dulcet tones and soothing understated braggadocio you hear on his unending inroom and website commercials