text: The thing I hate about them is that I can never just get stuff done They always want to talk to me about more services One time I took them up on it and it turned out to be the biggest mistake ever All my accounts were mixed up and I started getting all these service charges It took over an hour or my time and nothing I was told held up to be truennAdditionally during the holidays there were two fraudulent charges made on my account totalling around I filed a claim they temporarily credited my account only to take back their credit without notice causing my bank account to be overdrawn They refused to believe me that I did not buy insurance from a company I have no policy with nor did I purchase prescription drugs from some middle eastern countynnOn the other hand they have lots of locations