text: We got the groupon as well Scheduled our appointment weeks in advance days before the appointment we get a text trying to reschedule us for a different day that was more convenient for the cleaner We refused as we chose our original date for convenience for US Then days before the scheduled appointment another text from the cleaner telling us she cannot fit us in until pm our appointment was for am pm does not work for us She said she would call it in to reschedule the day before the scheduled appointment we had heard NOTHING so my husband called to check on it At that point it was actually put in for a reassignment and they rescheduled us for pm without talking to us VERY shady and unreliable a TERRIBLE way to do business You do not even talk to the actual scheduler when you call the customer service files a request to scheduling How do you run a company like that Customers want to have confidence in their scheduled appointments NEVER again