text: Worst airline I have ever flownnnBut do not just take my word for it Just today I read about a study conducted by Wichita State University and the University of Nebraska that ranked United as the worst airline This is what prompted me to write my reviewnnI do not want to call out the Las Vegas branch of United in particular because they are really no better or worse than any other I have dealt with The service was horrible on my recent visit thoughnnThe only reason our family is stuck with United is because my husband travels a lot and he is part of the frequent flyer program Since theirs is one of the crappiest FF programs around I keep asking him to switch I hope some day he willnnThe state of the aircraft is substandard Seats are uncomfortable food is barely edible and most aircraft are lacking the seatback personal entertainment units that nearly all airlines have these days nnOn our recent flight out of Las Vegas it became obvious that our flight would be departing late As it turned out we left about minutes after the scheduled departure time However this tardiness was never acknowledged by the ground crew The official status remained On Time So do not believe their On Time record because while it is probably bad it is not even accuratennIn short I hope I will never have to fly United again It is experiences like these that remind me to search elsewhere even if the competitors are more expensive