text: Oh El Encantoso much promise so little deliverynnI chose this location for my inlaws to take me on a Bon Voyage meal because I had been to Dos and heard the ambiance was even better at the Cave Creek location After eating here I was not one bit sad that I was leaving PhoenixnnIf interested you can read my review of El Encanto Dos as well Surprisingly the reviews are almost opposite you would think they would be similar if owned by the same peoplennFirst look I was not amazed Of course the pond and the ducks are great but it produces demanding birds that the net over the pond cannot completely prevent We went early in the evening on a weekday maybe right around pm and it was pretty empty Our server was very attentive at first but strayed a bit towards the end I am not going to say anything else about the service I have only been there once and I am hoping that bad service is not a theme with the Encanto restaurantsnnThe margaritaI do not remember much about it so Im going to say it was not memorable The food was memorable only in that it was such a bore I got a quesadilla and could have gotten something more interestingtastier at Dennys In fact I was really astounded at the boringness of the food Everyone I was with at the table said that they thought the meal was lacking in a waynnThis visit took place in midMay and I am not sure if they had just gotten a new cook or had some other issue That is the only time I have been there so I cannot testify to muchbut when I go back to visit Phoenix I will not be going to El Encanto