text: I ordered a refill using their automated phone in option The pharmacy at this location is severely lacking I went in on Wednesday to pick up an Rx they said they were having issues billing my secondary insurance so after about minutes I told them I would call my insurance and come back the next day I called my insurance the next morning and was told there was nothing wrong on either of their ends all authorizations had cleared on the expensive medication Thursday I went in to pick up the medicine and they still had issues billing my insurance minutes later they find out that they were not able to bill my insurance correctly because they were trying to bill them for an incomplete prescription they only had pills rather than the to fill the script I was never told they did not have enough medication to fill the script nnThey gave me the pills they had previously filled for me along with an IOU for the rest of the medication and I paid my copay I cannot imagine that it is company policy to handwrite an IOU on a receipt for worth on medicationnnOn a brighter note the staff was polite although one of them seemed really annoyed at my persistence but I suppose I would get a little frustrated too