text: AhCibo I was really expecting to be won over by this place and would have been if it was not for the horrible service from our waiter James Drinks and appetizers were lovely so we asked James for pizza recommendations He recommended the di Notte and the Capriccosa Initially I was put off by the artichokes listed on the Capricossa but after a quick consultation with my boyfriend we decided it would be fine and followed those recommendations Our pizzas arrived the di Notte and Vegetariana Wait whatnnWe left the Vegetariana untouched and called James over to correct the mistake He caused a big loud and embarrassing scene presenting as defensive and aggressive as he raised his voice and refused to correct the error He insisted that we had ordered the Vegetariana because we did not want the artichokes on the Capricossa When we pointed out there were artichokes on the Vegetariana and that it was not our pizza James said Well they are only on one quadrant of the pizza You want me to pick them off for younnWhen there is a table of to verify a story and two costumers have a different version of the event than the server I think it is time to admit the mistake and move on I was shocked by his behavior and apparently so was some of the other staff as they came over to apologize for his rudeness I have never been treated so poorly in a restaurant before which is not something I had ever expected to say about CibonnThe food and ambiance were wonderful but if service is poor it ruins the experience and makes me reluctant to spend money here again Maybe I would consider if we could get Melissa as our waitress who remained sweet and attentive and made efforts from the cash bar to make us feel welcome again Service is such a key element in a restaurant and our server was entirely blind to this factalthough I guess it did not matter much to him since his gratuity was already added in