text: One of the worst experiences of my life My wife and I were treated like second class citizens As a guest of the Aria hotel I expect a little civility when asking a question of a member of the staff Four bouncers were standing around and when I tried to ask what time the pool opens is there a charge is there a waiting list and then I was ignored and the people behind me were ushered in It is very simple if someone asks a question answer it nnAll other experiences I have had at this hotel have been wonderful the rooms casino and food service have all exceeded my expectation The Liquid Pool Lounge is owned by the Light group who I assume pay a concession to the Aria Hotel MGM International in order maintain this facility Aria the Liquid Pool Lounge is dimming your starsnnAs a professor of Hospitality Management in Florida I will be using this as an example of what not to donnNathan