text: I hate being the person that brings bad news to a business But I would rather Yelp about it and people know rather than it goes unnoticed More on that later in the review nnI booked this stay about two months prior to me showing up on New Years Eve Check it went fairly smooth with a little bump I forgot one of my IDs in my car and could not be checked in until after I had that ID in hand After walking back to my car I returned and everything went smoothly afterwards Kudos to the front desk staff for allowing me to leave my bag there instead of having to drag it back to my car and back to the hotelnnThe room itself gave the impression that it was huge As several people have already stated the ceiling were very high I was lucky enough to have a front facing room that looked out over Penn Ave I kind of loved this as I could watch the New Years Eve parade from my room and save myself from the freezing temps outside However you could tell that this was an older building as the floors creaked as I walked around the room I could also hear the person above as they walked about The beds were comfortable and the bathroom was very clean I am not sure how this happened but I got a handicap room So I am assuming that this is why everything felt so spacious in here as well Everything about the room screamed modern from the paint colors to the carpeting nnNow to get back to what I was referring to at the beginning the bad news Upon arriving at the hotel and after checking in I decided I needed to take a nap in preparations for the nights festivities It was a fairly short nap roughly about an hour When I woke up after my nap and turned on the light I noticed something crawling across the sheets starts itching Yes people it was what you are thinking a bedbug BEDBUG I immediately grabbed a tissue to dispose of the hideous little monster I know it did me no good by doing that it was more of a reflexive response than anything I have made contact with Courtyard about this but have yet to hear back from them on how they are going to rectify the problem I felt dirty afterward and moved all of my belongings into the bathroom on the counter for the remainder of my stay I also slept in the other bed I know that may have been futile and with the lights on for the rest of my staynnOther than that snag I really have no complaints about this place Everything and everyone was pleasantnnThings to note there is room service available valet service or if you prefer park in one of the city garages and walk to the hotel business center fitness center ATM and Starbucks available around the clock at the front desk