text: Update they did not charge me for the extra night which was the right thing to do although I was surprised when I picked them up to find that there was a mandatory fecal exam for each dog which I understand I just would like for it to not be a surprise charge Again they do a GREAT job as a vet I just wish they had a better system to giving you the information you need and charges you are going to incur beforehand so it is not a surprise There is a lot of information to give maybe a one sheet a the time you drop off your dogs would be good and cover everything nnnOriginal ReviewnI want to like this place as a vet and price wise they are good so far but with respect to the front desk staff there is something to be desired I told them when they were dropped off that I was picking my dogs up from boarding tonight around no one ever said we are only open until pm they said there was someone with them hours I have now driven minute each way out of my way only to find that my dogs have to spend the night again the technician is locked inside and I can pick them up at am and have to pay for an additional night of boarding Not to mention my dogs had surgery and I am sure are very scared and just want to be home which is the worst part