text: APS has the most incompetent customer service Their service compared to SPR is so much more expensive I am talking compared to APSs bill nnIts been since January that we moved out and we have still NOT received our deposit back And it is already end of March Every time you call the story is different with each representative Oh it went out yesterday Oh it actually takes weeks to be released Oh Avoid making a deposit at all cost They charge through roof and I am almost suspicious their meter numbers are reported wrong because one month that we lived there and we were on vacation for most of the month turned eveything off and did not use heat or AC the bill was still high as if we used electricity every day Nothing makes sense with them nnTHEY SUCKnnChoose SRP ONLY Their customer is the best and their rates are very appropriate