text: Had my sons th bday party here and it was the worst experience ever I was in tears at the end Very disorganized and no customer service skills Our assigned party host did not do anything for us I had to serve the pizza and hand it out myself I had to hand out the cake and she forgot to do drinks until after the pizza was done For the cake I misplaced the candles I brought and was searching everywhere for them she finally said I have the candles I waited for minutes quietly until I had to ask her if she could oh get the candles Duh there is a bunch of yr olds waiting for cake At some point she even asked me what she can do to help I am thinking should not you know what to do if you are the host My guests my family and I were so appalled and so embarrassed And yes I did complain at the end