text: I was sort of reluctant to write a bad review because Velvet is so cute and convenient I really really wanted to like it But I felt compelled to write a review because my eyebrow wax at Velvet was the worst I have ever gotten and I have huge eyebrows so I have gotten loads of eyebrow waxes nnTo be fair I have had a problem with skin being torn off in the past I usually treat it like no big deal because it happens relatively frequently and it is usually just a thin patch right under my eye So I am aware that it is a possibility whenever I get a wax and I am usually pretty cool about it But what happened at Velvet was just unacceptable nnThe wax took off the top layer of skin under one eye and half the skin under another The wax was apparently down bizarrely close to my eye way beyond where I have ever had eyebrow hair It hurt like hell and I have had to wear my thickrimmed glasses for days so that nobody will be suspicious It is still red and I am terrified it will scar nnBasically my point is this if you have sensitive brows or if you have had a problem with skin being torn off in the past I just would not go here