text: This is literally the worst customer service I have ever experienced Shame it will not allow me to give them zero stars My cable does not work half the time With my cable internet I need help with the wireless because the password printed on the box will not allow my other services to connect They promised me they would help me if I needed it My neighbors signal strength is twice as strong as mine and mine is the box sitting right in the same room And to ice the cake I have been calling for three days and still have been unable to get a human being on the line Disgusting Absolutely insulting As soon as I get in touch with someone I am canceling this service They can come get this cable box and modemrouter out of my house I cannot believe for what they charge us they cannot pay a human customer representative or at least have a service where a person calls you back in the order your call was received I do not need Cox anymore at all with Hulu Netflix amazon Prime etc so they can kiss off