text: Do not go to the Sears on E Thomas Rd They missed two delivery dates gave horrible customer service and were very rude I finally gave up and cancelled my purchase of a washer and dryer I guess I will try Best Buy or Home Depot At all costs avoid this Sears and especially a manager the named Connie in Appliances who is either incompetent or enjoys driving customers away Ii doubt I will ever shop at Sears again