text: I usually have great experiences at Big Five stores This was my first time in this particular store We had our year old with us After walking around the store for about a half an hour I was just about to purchase a punching bag when my daughter who is potty training said she needed to use the restroom It is obvious that they do not have a public restroom but my wife asked anyway if our daughter could use a restroom The associate said no because of company policy What I turned and clarified by restating that the company would not allow a YEAR OLD use the restroom and again he said no and did not even bother to get a manager So we immediately left the store without a purchase nnAfter we left I called the store to speak to the manager on duty about the situation Same response Actually he said it was policy because of shoplifters Great people skills Long story short I may visit a Big Five in the distant future but NOT this one nnMANAGEMENT teach your associates and managers to use discretion in their decision making process Sure someone MAY attempt to steal something but you DEFINITELY lost a customer BTW the vast majority of shoplifters will not ask a sales associate to escort them to the bathroom as the fact is that the item would need to already be concealed so why bother