text: I recently stayed at Cesars Palace for a three night weekend visit to Vegas I have to say that I was very disappointed I made the reservation FOUR MONTHS ahead of time but yet when I checked in I was told that they did not have any rooms available for what I had reserved I reserved a two bed nonsmoking suite for my friend and I but they only had smoking rooms available with two beds which I told her I would not stay in a smoking room So she was able to find a suite with one King sized bed non smoking Fine No big deal However I was billed for the more expensive twobed suite I have been calling them daily since my departure and have yet to get an answer as to why I was charged more for a room that they screwed up and did not hold for me based on my reservation I am still in the process of trying to get a refund for the difference and it is been five days and I have spoken to over different peoplennAlso the entire hotel WREAKS of smoke Horrible From the second you walk in it hits you in the face The room I had was a nonsmoking room but everything in the room smelled like cigarettes My clothes smelled like smoke When I got home I had to scrub my suitcase bc it smelled like smoke Horrible nnDid you also know that they allow pets at the hotel Neither did I There were people walking around with dogs quite regularly I love dogs but I do not like the puddles and piles that they leave in the hallway We stopped counting at six urine puddles in the hallway but we saw several more nnThe casino was just another casino All the bells and whistles Anything unique or different No nnI was very disappointed with Cesars Palace Based on their reputation I was expecting a clean room with a professional staff but sadly I had neither