text: Wow What a really terrible experience We went in here to get shadescreen material for our windowsI called ahead asked if they had the correct kind and was told by a very nice guy that they did indeed have what I was looking for I have been recovering from surgery and I was not able to walk or drive so I got my dad to help me out by driving me over and going inside to do my legwork Instead of coming out with a bundle of shadescreen material my dad came back out of the store looking annoyed He said they did not have the material and the guy in the back wanted to know the name of the guy that I spoke with Oops Sorry I did not get his name but if you say you have the material why has it suddenly disappearednnSo since we were sitting in our car in the handicapped spot just in front of the store I decided to call and ask to speak to the manager He answered the phone up at the front cash register so I could see him from our car I asked him what was going on and why this material was not there when I would spoken to the guy earlier blah blah blah He did not apologize He did not go check Did not offer to correct the mistake by finding a store that might have it Nopehe said I must have made a mistake When I told him I was currently handicapped and it took a lot of effort to get to his store and that I would called ahead precisely for that reason he said he could not do anything about that and hung up the phone Then to make matters even worse he POINTED at our car and started LAUGHING with the cashier at the front Holy crapreally Laugh at the handicapped girl WowI do not even know what to say about this a except that I will NEVER NEVER NEVER go back herennThe Ace on th st is just down the street and has nicer employees even tho it is small And Pauls Ace Hardware in Tempe is by far the BEST Ace in the valleyespecially if you need screening