text: Gosh I really want to give this place stars but I just cannot nnFirst let me tell you about the product they use Organic Color Systems It is amazing After being a blonde and going back to brunette it has done WONDERS for the health of my hair As a wholenatural foodie advocate it was only natural to want the same for the product I put on my hair I LOVE it nnI have seen Stephanie the owner a few times She has made my hair shiny smooth and just revived the deadness you get from styling in AZ heat nnThe last time I went however has completely left me in shock so much that I have waited to write a review until my bitterness has subsided nnAt my appointment I was whisked away with her sweet assistant Lacey I told her I just want to update my current highlights by touching up the roots only a few around my face and throw a tonor or gloss or whatever MAGIC you have to give my ends some shine since the summer is just wearing on them After agreeing Stephanie came and worked her magic talking in code with Lacey color this GH that etc Finally when it was all said and done I had a full head of highlights Which was NEVER what I asked After asking her to cover them back up with brown which she did it still did not look right Almost like I had gray growing on just the front of my face which she agreed and would fix on a later day that week nnI go back she fixes it though I am not thrilled it is better still awkward placing of highlights but better I decide that her assistant Lacey took more time to talk and actually see what I wanted so I scheduled my next appointment with her since she is finally has her own chair soon nnI get an email from Stephanie the next morning n I have taken your appointment off the books You are not a fit for Verde Salon nnn After sending her a nice message saying that I was disappointed she responds with another You are just not a fit for this salon nn Still confused and disappointed at her lack of professionalism and how she treats her customers that are not happy As well as a BRIDE who is trying to get her hair the right color for her wedding I felt like I just got voted out of a sorority nnNeedless to say I am taking my business elsewhere but of course to an organic salon