text: TERRIBLE TERRIBLE SERVICE nnI understand no one will be happy to get their car towed but this place is a joke nnI was also one of the victims at Firefly separate night from the previous review of us got towed at Firefly when there was only x signs on a light pole outside of an abounded building NOT near the parking I was parked in a spot labeled Visitor If this many cars are getting towed everyday that says something about their communication about parking there nnThis place only takes cash so they can probably pay a chunk to whoever else is part of the parking scam at Firefly and they charge ATM fee nnMy license was in my car in my purse and they will not let you go to the lot to get it someone brings it out to you nnThe manager at this place told me Firefly has been doing this for months And that Firefly will not pay to use those parking spots so the owner of the empty building next door tows the cars every night nnI finally get my car IT HAS A BLUE SCRATCH ON IT It is about one square foot that was NOT there the night before They had me fill out a piece of paper and said the claim team will contact me it does no seem promisingI am still waiting for that call nnI mean what tow company will pass up the experience to tow cars but this place is SHADY