text: I really really wanted this place to be great I was looking for something that is a little on the healthy side Unfortunately after three trips I have decided to throw in the towel My comments are as followsnnTHE GOODn I really liked the look In fact this is part of what drew me to the place These people really appear to have their stuff together with a nice clean franchisechainstore look to it This is the reason I am giving this review two stars instead of onennTHE BADnhow cheap they are on ingredients and I do not mean this in a way that is immediately apparent They now limit you to putting two items on your meal in certain categories It was not this way when they opened For me being able to choose all four items in a category was great because I like to sample Alright I can understand that four servings could cost the company a lot and they need to control costs I get that So the first time I ran into the new policy of only two items I compromised and said okay well give me the four items anyway but only at half quantities for each This was rejected Now that I do not get This is not costing the company anything extra It is just plain cheap My recommendation to M Burritos is to change this policy so that customers like me can get to sample all of the available toppingsnnthe service the third time I visited I asked for the chicken but it was not ready The person at the counter asked if I was willing to wait Sure I said I waited and took one step back and waited by the rail I did not walk away from the counter or anything I just took one step back Now get this they completely forgot about me I was with three of my friends and they were all served they did not order chicken and they finished their meal while I was waiting I just joined them after they finished and they all looked at me quizzically I explained what had happened and I have not been there sincennthe management needless to say I have contacted management about all of the situations that occurred I am not taking time out here to describe all of them and the owner manager is not interested in customer suggestions at all The way she responds on the phone it is apparent that she believes that she is offering perfection and there is absolutely no room for customer suggestions I am sorry but I have got no room for an operation that thinks like thatnnDont worry if they are still in business I will pop back in in another three years and see if things have changed In the meantime they are losing out on x x of my dollars Sure I am sure that in the grand scheme of things it is not a lot to M Burritos but it is the only power I have to show how irritated I am with a place