text: This was my first visit to West Steakhouse My impression upon entering the restaurant was that Montreal has finally found its place among some of the betterknown steak establishments in the YOUS We were greeted by an attractive group of hostesses and were seated in a prompt and courteous manner nnThe food was presented very well by our waiter and the quality of service went downhill from there One of the members of my party was shown a rib steak in its raw form and instead received a much less impressive and fattier version And as if that were not enough halfway through our meal someone decided to reduce the lighting in the restaurant by about after which we had to almost beg for a candle for our table so that we could see what we were eatingnnFrom a condescending response to how two members of our party requested their meat be cooked to ignoring numerous requests for more butter to having to hunt down a bus person to ask for freshground pepper to our request for plain water and serving us Evian instead our waiter left the building He definitely put a cloud over our experience nnService notwithstanding the food was absolutely delicious My NY strip was one of the best I ever had My brothers lamb chops were enjoyable too nnI would give stars for food and stars for service therefore an overall rating of stars is justified in my opinion nnOne small aside the presence of a large flatscreen TV diminishes the authentic steakhouse ambience