text: This place is the main setting of one of the most miserable nights of my life that did not involve someone dying or me throwing up on my date or something Anyway I will spare those details and just focus on what a terrible experience this restaurant was To begin let me state in the interest of full disclosure that I live in Dallas This affords me the opportunity to eat some damn fine TexMex but it does not make me a Mexican snob I am every bit as comfortable eating at a chain in my native St Louis as I am at some of the better places I have found in Dallas or anywhere else All I ask is that it is good Frank and Lupes is not good The people in my party wanted Mexican and several people affiliated with our hotel recommended Frank and Lupes as the BEST MEXICAN IN TOWN I see that in some of the reviews here too Either these people are getting kick backs or Scottsdale has a seriously terrible Mexican restaurant scenennFirst off upon our arrival we were quoted a wait time of minutes inside and an hour on the patio Ok guess we are eating inside no problem Unfortunately minutes turned into nearly an hour to sit in the hot cramped dining area We would have been much better off waiting for the patio and taking our chances There are few restaurant sins bigger than undershooting the wait time by almost half Off by or minutes Still crappy but it happens minutes No excuse This highlights another problem with this place It is tiny There is no place to wait I guess we could have squeezed into the overfull patio and hoped for the best but otherwise you are standing out on the street on a tiny crowded sidewalk with all the other unfortunate souls about to be subjected to the horrors that are apparently the best Mexican in townnnAs you can imagine after waiting an hour for a table our party was starving Luckily we were at a Mexican place so we knew we were getting chips and salsa so we waitedand waitedand waited and finally we hounded the hostess after minutes of sitting there with nothing on the table Then we got the chips which were actually more like some thick bastard offspring of a chip and a taco bell chalupa she will Did I mention they were cold too Warm chips can hide a magnitude of crimes but not at Frank and Lupes And the salsa was some watery runny mess Yuck And what is that I see on the menu for more chips Luckily the chips were terrible and they would have had to pay me to take more of them but seriously No one I have mentioned this to since has ever seen a charge for chips at a Mexican restaurant Was I reading this wrong Is this only if I do not order anything besides chips Surely it was rightnnMoving onafter another good minutes our waiter finally came around for our orders I ordered a number I was presented a choice of a green or red sauce Being from out of town I asked for the waiters opinion He told me he would get the red but its a little spicy This is important because it was the exaggeration of the century Before the meal came out I had finished my first diet coke Of course I did because it was like minutes between getting the diet coke and getting the food Anyway I specifically waited for another diet coke before I started the little spicy meal Then I dig in and I eatand I eatand I eat In fact I finished the entire entree before I even felt a hint of spice in my mouth and even then it was not much more robust than Medium Pace picante sauce Huge disappointment To tell the truth the whole meal was bland There was basically no flavor even under the little spicy emphasis on little I guess sauce and the rice was apparently just plain rice with a little shredded cheese melted onto it So we finished our meal all massively disappointed and then it was another minutes until we could get the check and then after that we had to flag down another hostess to actually pay the check because our waiter was MIA You might say it was because they were busy but we did not start eating until almost and by the time we were done closer to the restaurant was at least half emptynnThe biggest disappointment for me is how many interesting sounding places I passed by walking to this place Unfortunately my party wanted Mexican and the hotel suggested this dump I had one meal out on the town in Scottsdale on an expense account to boot and I wasted it on this utterly forgettable hole in the wall disaster In fact I take that back I will never forget Frank and Lupes It goes on the Wall of Shame Learn from my error fellow Yelpers