text: I was debating writing a review because its another negative one and people will be all lady stay home if you are never pleased But I thought I owed it to fellow Yelpers to post the review nnWe had reservations for a table of at pm on Sunday evening Our table was ready with no wait time whatsoever We were even a little off the beaten path at a table that looked like it was a private room It was very nice The decor of the Keg is beautiful You can tell that a lot of money went into the decor Very well worth it nnOnce we were seated we looked at the drink menu which was not as elaborate as one would expect especially considering the size of their bar I ordered a cocktail and it was a little strong but enjoyable Who is going to complain about extra liquor Not me Now this is where things got confusing We had two people taking our orders We had a waitress whose name escapes me and a waiter Gabriel They started on opposite sides and then met in the middle Everyone ordered their food and while some orders were complicated prime rib medium pink is okay but bleeding is not followed by prime rib bloody Pink is okay but grey is not there were others that were simple Caesar salad crab cakes nnWe are enjoying good conversation and talking about how great the decor is and how nice the service has been so far Our food comes Wait let me rephrase that HALF our food comes My food comes my brother in laws food came and my best friends food came people ordered only got food We wait a few minutes because well it makes sense that a waitress can only carry so much food right My husbands food comes but he does not think its his because the side dishes are wrong my best friends husband birthday boy we are there to celebrate does not think its his because the meat is well UNDERdone they give the food to my husband and say they will bring an additional order of fries for him since its the wrong potato on the plate Finally the crab cakes and salad arrive why is the salad which does not need to be cooked one of the last dishes to arriveso people are eating The birthday boy asks for his meal to be cancelled Afterall its minutes later and he still does not have his foodnnThe manager Paul comes to the table because the waitress informed him of a very unhappy client I will admit my friend was kind of a jack ass to the manager at this point and did not want to speak to him but it is understandable Everyone is finishing their meal and his is just arriving That is just wrong The manager immediately apologized said that they were not going to cancel his order but get him his food AS SOON AS POSSIBLE and not charge him for it and since we did not get to enjoy our meals as a group he was going to give the entire table a free dessert so we could at least enjoy THAT together I thought it was very nice to be honest with younnNow my problem with the food I paid for a oz prime rib sides and a starter salad My wedge salad was amazing and the presentation is great People love looking at wedge salads However my main meal plate was very disappointing When you order a side of fries and steamed vegetables you expect to see it on your plate My plate looked like the type of plates I give my year old Portioned off section for everything There were probably fries on the plate and small steamed veggies My plate did not look like it cost I am the person that instagrams my food my plate was not instagram worthy The meat was a bit dry but that is because how I ordered it so for me is was perfect nnI asked everyone else what they thought of their food and the general opinion was that it was not worth the price they paid My husband said his prime rib had zero flavor There was no spice no seasoningjust meat My best friend agreed Everyone agreednnSo now it was time for coffee and dessert They brought us the dessert menus and took our order We got our coffee a full minutes before our dessert Does not that seem odd Do not you usually enjoy them together Not only that but the dessert was coldand I am not talking about the ice cream The apple crumble was as cold as the ice cream along side it The girl eating it said it might have been microwaved for seconds My brownie was rock hard and still frozen It was COLDER than the ice cream nnMy suggestions to the owner of The Keg Train your staff better If you are assigning TWO servers to a table of make sure they work well together I have a feeling our orders came out wrong and at different times is because TWO different people were keying in orders instead of togetherThey might have seen two similar orders best friend and her husband ordered the same thing with the same sides and thought that maybe they took the same ordernnI will not be going back