text: The better half and I just closed on our house which happens to have a very large and beautiful pool We want to keep it that way so pool service is a must I heard about Honest Pool Care from my brotherinlaw who speaks very highly of themnnIn that I am heading out of town I wanted get an estimate AS SOON AS POSSIBLE I spoke with the manager Steve who said he would call the owner Kevin and try to have him come same day Kevin was able to come within in hour of my call he was in the hood and he was awesome nnIn that I am a first time pool owner I really needed some Pool Maintenance I thought I filled it with water and would be done with it turns out there are pumps and motors and filters and blah blah my head hurts Kevin explained to me how everything works and gave me a clear idea of everything I need He explained how my filter is a bit small for my pool gallons vs but he was very chill and indicated as a brand new home owner it is not high on the priority list that I can wait until it stops working which I found comforting in that I am already terrified by the all the bills I am just now realizing I have to payHome depot ads just took on a whole new meaning I liked that Kevin did not come over and just start trying to sell me stuff nnWe then talked about equipment I do not have any and my pool is currently full of leaves Kevin explained all the different models of vacuums in relation to my awkward shaped pool and the diving board He explained the pros and cons of each and told me he could sell one to me or simply show me the model he had in mind and I could buy it online ZERO PRESSURE to buy from him just very straight forward matter of fact and down to earth I have worked in sales my whole career and I really liked his tone nnAs for the service we agreed upon a monthly rate which I think is very fair He explained to me how sometimes rates can adjust as equipment is needed but I should not expect any surprises in my bill and I will be alerted anytime a larger fix is needed nnI will update the review once I have continued ongoing service but for now the customer service was top notch and Kevin is totally the kind of guy you would invite over for a BBQ