text: Good God This store is a mess I am giving it two stars because it has everything I need This is me being generousnnI came in to buy a new case for my iPhone which turned into buying two new cases one for my new let us run a marathon for a charity venture I was exhausted from a stressful morning so I was not quite with itso I am putting the onus on Silvia the Apple Specialist who was helping me Help is putting it mildly I had to deal with her typical condescending attitude yes I knowit is an Apple storennIn any case she proceeded to sell me two iPod touch cases without correcting me If I had a normal day I would have picked up on it but I was put through the ringer in earlier in the day Silvia should have known better than to sell me two different iPod touch cases for my iPhone nnThere was one positive though She did help get my phone out of it is current case which was a bit challenging but then she undid her kind deed by complaining about how she chipped her nail to other customers and blamed me for it while I walked away nnThis morning I came back to return my cases I saw Silvia but I chose to go with another Specialist who was happy to take care of me This Specialist then informed all the other Specialists that they need to keep an eye on what they are selling and make sure it is for the right itemnnTo the new Specialist Thank you To Silvia I hope you took a lesson from thisnnEliteness