text: so let us talk about Koinnif i could give no stars that is what i would be doingnthis was by far the worst dining experience i have had while living in las vegas for the past yearsnnwaitress forgot to put in our drink order then brought the order to us minutes later and wrongnnthen minutes after ordering an appetizer it finally arrives room temperature and tasting stalennPRAYING that the second round would go more smoothly we put in another drink order and more appetizers this was a serious mistakennlets start with the fact that they we are never deliverednand all the ice from our second round of drinks was melted who does not love a fully melted drinki do notnour waitress was a scared little girl who could hardly carry the traynnafter a hour horror show I walked to the server station to ask for our check after having asked for it twiceI asked to see a manager and was told that he could not be bothered with my issuesnnreallynthe manager who is job is to keep customers happy could not be bothered to help appease a VERY upset customernnoknnI hope some form of management responds to this post because i have never been so insulted by a supposedly upscale establishment