text: My boyfriend I reserved this room because it was one of the cheaper hotels on the Vegas strip so we were in no way expecting the luxury of the Bellagio But during our night stay we were increasingly annoyed with the problems in the hotel unhelpful front desk staff I will never be staying here again I do not care how good of a deal it is nn The door to the Bungalow building takes about tries to unlock They need a new lock on that building badly nn The adjoining door between our room the room next to us did not lock on our side lock was broken so the neighbors could have come into our room if they wanted to nn We had to have maintenance come fix the toilet first thing in the morning on of our days there nnAll of that could have been forgiven They have beers in their bars blackjack tables a decent pool even though the waterfall was broken and a pretty convenient location BUT nn On day I decided I did not want to pay for the hotel with my debit card asked the hotel to switch over to my credit card To make a long story short they screwed it up ended up tying up in charges holds on my credit debit accounts for a room that cost total Supposedly they submitted a reversal for the charges but I have yet to see it process on my account it is been days so farnnI went to the desk to complain to the manager who first off had the front desk girl tell me that the manager was out on lunch then she magically appeared after I was not going away who did absolutely nothing but give me a blank stare I resorted to listing all of the other complaints I had about the hotel in an attempt to get a reaction from her or at least some sort of compensation but she still said nothing other than I am sorry about that I became so frustrated I ended up leaving the hotel in tears nnI was expecting a budget hotel because that is what I paid for I was NOT expecting a VACATION RUINER I will not be returning to this craphole not even for their beers simply because I am so pissed at my experience herennIf you do come to Hooters just go for the cheap drinks gambling Go down the street to Imperial Palace if you are looking for a cheap room