text: There are very few times that I ever panic and feel like I need something to be addressed immediately However yesterday Sunday was one of those days While friends were visiting from out of town we heard a noise in the walls and up inside the ceilingattic The culprit Rats nnI sat and called different larger companies serving the Valley including Truly Nolen and Terminix No one was answering their phones and those who did answer were trying to set appointments for Monday or Tuesday afternoon Some people who answered just kept saying lady it is Sunday I knew it was Sunday nnI almost gave up and turned to Yelp to try and find a local company that was open now according to the Yelp search feature The owner David answered and let me know that he would be over in minutes I was worried that because this was a Sunday call he was going to charge some outrageous emergency call fee or something But he did not Everything was on the upandup from the get go nnMost repair or service companies provide a time estimate and show up minutes to an hour after they say He knocked on my door minutes after I hung up the phonethat was point He came in and examined the inside did a full external inspection of my house and then crawled up into the attic He informed me that we were going to need to put up some traps that he provides and also seal off areas of the house on the outside that were openings for any sort of critters to get inn nDavid went to great lengths to show me exactly what was going in the traps the labeling system he used how to read the labels and where he was placing the traps We also have a dog so we wanted to make sure that he would not be able to get into any of the poisonous traps David showed me exactly how the traps were setup and reassured me that our pup would not be able to break in to them nnAZ Pest Squad is scheduled to come out at least more times to check the traps and seal up our home The price he gave us was extremely reasonable for all the work he was doing I expected to pay close to for all the work they were doing Man was I over estimating nnIve never had a home service company go into so much detail with me about what they are doing And it was all so that I could be a well informed home owner n nThank you to David of AZ Pest Squad for coming out at pm on a Sunday and taking such good care of our home