text: This place does not fulfill the ultimate ice cream experience The manager is completely rude and inconsiderate to the customers requests I go to this Cold Stone several times because the other ones are too far from where I live I have found hair bugs and even broken finger nails inside my icecream The place has cockroaches and the lobby is never cleaned Every time I walk in it is a disaster The tables are sticky with icecream and so is the floors The workers all tell me they dislike their boss and all want to leavennWhat kind of franchise is Cold Stone runningnnI do not recommend this Cold Stone at all I stopped going last month