text: I am new to the area and visited this CVS for the first time to pick up a prescription I WILL NOT be returning First I waited in line for minutes to pick up the script there was one person at the counter and two other people ahead of me When I finally got to the counter the script was not ready even though it had been called in over an hour before I arrived what is the holdup The Pharmacy Technician yelled for them to expedite it great and told me to have a seat while they finished filling the script Ok I sat and listened and listened after minutes I asked another Pharm Tech approximately how long it would be until my script was ready He looked and told me it was ready I asked why nobody had called me and he said he did not know I got back in line again to check out this time there were five people ahead of me After waiting another minutes there is finally only one person ahead of me the lady at the counter has a cart load of items and the Pharm Tech asks if she would like to pay for her items there I cannot say I blame the customer if I had other items I would not want to wait in another line but seriously there is quite a line of people who cannot check out up front at the general registers let us serve the people to need to use the pharmacy She checks out and then proceeds to question the price of babywipes buy one get one half off that did not ring out as such So now the only person checking people out at the Pharmacy is doing a price check for babywipes while the rest of us continue to wait Finally a second Tech arrives and takes the woman in front of me and then takes me I explain to him my frustrations as it has taken me over minutes to pick up my script and that NOBODY called me when the script was ready The Pharmacy Manager tells me that she did call me and I did not hear her I told her I was sitting in the chairs and nobody called her She proceeds to say she speaks fast and I probably did not understand her I am from New York we do not know how to speak anything except fast do not insult me I continued to explain my frustrations having to wait in line twice nobody telling me the script was ready etc She asked how she could address the situation but at that point there was nothing they could do I had already spent nearly minutes picking up a script that the doctor had called in over an hour before I even arrived At this point I just wanted to get out As I left another customer told me how rude I was and that I needed to be more patient Haha Mind your own business I do not have time to spend minutes picking up a prescription When I got home I was told that CVS has called to say the script was ready yup even though I was sitting less than five feet from the counter they called HOME rather than me This pharmacy needs a lesson in customer service and efficiency because both were seriously awful I mentioned that I am new to the area I recently relocated from Chicago and always used CVS there My doctor would call in a script and within minutes the CVS would have it filled the time it would take me to walk the blocks from my doctors office to the CVS The couple times the CVS was backlogged they would have me take a seat but as soon as the prescription was ready they would call me up and check me out immediately I NEVER had to wait in line TWICE I always had such wonderful experiences at the CVS in Chicago but will definitely not be using this CVS again There are several Walgreens and Rite Aids in the area I will be using them from now on