text: Our us airways flight from Santa Barbara to Phoenix was on time smooth without delay and renewed my faith in the idea of flying versus driving etc nnHowever my return flight shook my faith in this mode of transportation We arrived to check in at sky harbor only to be told that it was too late to check in Our flight was for pm It was pm We were told by our eyefluttering attendant typing at the keyboard with a fake smile that we needed to arrive at least minutes prior to departure We lost are already paid for seats Resisting the urge to grab him by the neck and bang his head on the counter to see what would fall out I politely asked for options which he responded with two wait until pm to fly standby or depart the next morning at am Not wanting to wait fora hours to see if we could board an oversold flight we chose the latter option nnWhen we arrived in the morning to a chaotic crowd of passengers there was little direction by us airways employees Instead they only contributed to the chaos by giving vague directions They would not last five minutes in my classroom Clearly some employee training is overdue here nnWhen we finally checked ourselves in we faced gates changes delays due to maintenance and an ever increasing amount if disgruntled travelers surrounding us I am glad it is over No more US Airways