text: UpdatennEven though I had to return to this location to receive a full refund the manager on duty acquiesced and offered me a free dinnernnI did not accept any free food but I did receive an email from Panera informing me that they would be more than happy to mail me a gift certificate as a gesture of goodwill nnEven though their initial service is less than stellar it appears as though ParadisePanera is committed to improving their customer service nnTheir attempts to rectify my issue are admirable