text: First the cost for the oil change was too high at least twice what I would normally pay at the dealership for the same work oh wait it was not the same worknnThey cleaned my glass with a dirty rag did not really vacuum the interior all that well topped off all my fluids by spraying most of them including the oil onto the engine bay side and front of the vehicle and failed to close the air filter canister correctlynnHowever most troublesome is that they did not bother to pull the skid plate on my Runner to access the filter correctly That is a big job for a shop like this I suspect nnI would have been happy for them to explain that they do not normally pull skid plates and offer me the oil change at a lower price without filter change but they did not So now I have a skid plate full of oil leaking all over my driveway and I have to pull the plate and fix their inability to be professional