text: I would NOT reccomend taking your computer to Data Doctors I hear there is a small privately owned computer shop on th St and indian School that gets great reviews Data Doctors looked over my laptop for mins in the store thCamelback and then the tech told me he would have to send it to the Tempe main lab for full assessment to take it in and figure out what the problem is I got a call days later from someone else stating they just recieved my laptop and were going to look at it the next morning so apparently it takes them days to send my laptop from downtown Phx to downtown Tempe The next day I got a call saying they basically have no clue what the issue is but that they are going to reinstall windows and see if that takes care of the problem That will cost me an additional to reinstall windows At this point I feel like I am trapped because I have already spent bucks and they have the computer I reluctantly agree to basically pay to have windows reinstalled in my year old laptop When will I get it back How long could that possibly take right Well days he says it will take days to reinstall windows into my laptop and that is putting it ahead of other computers for me The guy is now acting like I should feel lucky that he is putting mine ahead of others because otherwise it could take WEEKS days later I get a call that it is done and seems to be working just fine It will be back in the Phoenix store for me to pick up days laternFinally I get my computer back after weeks and Oh well at least it is all fixed now right WRONG Now my computer will not connect to my wireless network at home So I call and talk to my wireless provider for minutes trying this and that and she determines it is my computer that has a problem not the service I knew that because the other laptops in the house work fine but I figured maybe it just needed to be resetup or something nI called the Data Doctors store to ask them to help me over the phone with maybe a setting or two The location I dropped it off at originally has NO RECORD of my laptop ever even coming thru that store and they refer me to call the Tempe lab I call the Tempe lab and tell two different people my issue before someone decides to help me They tap into my computer from the lab and look at a few things for minutes and then tell me he thinks it is my wireless connection I explain that I have several other computers in the house and that I never had an issue with the wireless component until I got it back from them He says he does not think it is the computer but I have to take it back to the store to have them try to connect it to their wireless network and go from therebut he does not think it is the computer itself I have a brand new modem and routernWhat a bad experience that still is not over nI will never take my computers in to data doctors in the future and I would certainly not reccomend them to anyone else