text: We stayed at this hotel for four nights hmmm I read and reread all the reviews and was trying to figure out why my review is going to be so different nI wanted to give the Element stars but could not so it is a starnWe checked in around PM on a Monday night the guy at the front desk was not overly friendly could careless that I was a Gold Starwood member and no upgrade available I asked if we could have the top floor reply was No through only Really could you not be more polite And then it was And away from the freeway I guess Well duh No kidding Staff that we ran into were ok not overly helpful or friendlynI was expecting to be blown away when i walked into the room and I was not Not that there was anything wrong with it but it was small with the two beds and felt so cramped The room felt not polished The bed was not made properly seemed like it was just thrown together And again not that it was bad not the Westin standardnThere was no light bulb in the lamp on the desk We would have liked to have used it one night of our stay so it really did not matter but there really should have one be in the lampnThe TV did not stay when we turned it towards the couch we had to put my purse at the back to hold it in placenI did not think there was enough closet space for two people and there was three of us We could not unpack our suitcase Our suitcase did not fit into the closet so every morning we had to close it up and put it upright in the closet to get it out of the way We did not use the kitchen except for the fridge to put water innThe bathroom ugh looked sharp BUT the floors were not cleaned And i know it was not cleaned everyday or at all So glad I wear slippers nI found the floor of the shower not clean And I HATE seeing some one elses hair anywhere in the bathroom be it the sink the shower the floor I do not care I do not want to see any hair And of course there was hair on the wall of the shower Check out time is noon so at a cleaning staff knocked on our door We had the magnet to do not disturb on the door so could not understand WHY she bothered us We still had an hour and half That was totally annoyingnRack rate was night Really No waynnNow for the good the breakfast was great There was a variety of things and we really appreciated it I did not find anything hard the granola was one of the best that I ever had The smoothies were great and I loved that it was in a small glass I did not have any of the pastries but they looked delicious too nInternet was good thankfully free nGreat to have a safe in the roomnGym was clean and hardly anyone used it so it was nice and quietnIt was great to have hot water for tea out in the lobby We got back from the strip late every night and we even had a very late dinner out there nClose to Red Rock Canyon and we highly recommend going there It is a mile drive around trip and it took us THREE hours So much to see nThat was the other thing the guy at the desk was not helpful in giving us directions on how to get there we had to look it up ourselves Same thing with Outlet Shopping Did not know much about it ReallynWe enjoyed our stay but it just did not meet my expectations Would we stay there again not too sure May stay out on the strip next time