text: I made a VERY LAST SECOND appointment here and the staff was so accommodating and terrific It was my first time and when I checked in they gave me a free pen pamphlet of services and a sample of hair products My waxer Kim was really nice but at nearly for a bikini and underarm wax I was surprised when she used strips and not hard wax My underarm wax has grown in less than a week later which is disappointingnnIf the prices came down a lot like maybe to for both services I might have thought it was worth it However in my opinion it was just too expensive for the quality But the staff and people are greatnnI was a bit annoyed however after the fact they texted me and emailed me The texting feels a little personal and maybe a little violating from a place I only visited once