text: Sadly disappointed in the room and housekeeping at this hotel We came in and had to call down as our light bulbs were burnt out not a problem they came to fix it while we went to eat Then the next day housekeeping comes in and this is the first hotel of many I have stayed in that they leave the dirty glasses on the sink and do not refresh them Did not put any lotion or shampoo out on day Lucky I brought some from home When checking in we had a case of water as my sister in law takes quite a bit of medication and we were only ladies and no men to help carry and they said that the hotel policy was that the bellman cannot take water to the room So we had to lug it all the way to the other side of the hotel Amazing customer service huh Hotel hospitality does not exist here