text: CLT is a pathetic airport for commuters who have to fly from smaller cities The E concourse is getting further and furhter away from the gates to the flagship flights of US Airways Half the time walking sidewalks are inoperable and if you have less than minutes due to the wonderful on time of US Airways Express outsourced and do not care then you will miss your flight They could care less regardless of your status and are now adding more gates at E Up to I believe and no fast way to to get to B or C concourse Obviously they care nothing about the deregulation that then the airlines elected the HUB and spoke philosophy Trust me it DOES NOT work Will they ever listen to their customers and especially the business traveler who kept them in business after since we were the only ones who continued to flynAt this point I do not think they care