text: Been a member of Golds Gym first then Hour Fitness and now LVAC As far as equipment is concerned this is the best gym I have ever been a member of They have top of the line stuff and it is always in good working order If it breaks they are on it and get it repaired quickly A lot more than I can say about Golds and Hour FitnessnnBut I have to say they are lacking in customer service Every employee at Hour Fitness on Green Valley Parkway felt like a personal friend They greeted you remembered you and said goodbye to you when you left I actually miss them I kind of felt like an idiot when I moved back to Summerlin two years ago and joined LVAC because it was closer to my new house and I would try and spark a conversation with the counter workers and they would look at me like I was an idiot and did not care to speak to me And when I left after my workout they would never say goodbye I waived to them thinking I was at my old Hour Fitness on Green Valley Parkway and they never waived back for my first two weeks being a member I finally realized they did not care if I were coming or going so I just stopped trying to speak with them when I checked in and stopped waiving goodbye when I leftnnEnding to this story is that I love the location love the equipment love the set up but I am not a fan of the hospitality Do I recommend this gym Oh of course If you are looking for a good work out and not great hospitality this is the place for you I have to admit that I come in on a mission headphones on and tunnel vision only focusing on my workout I have always been that way but Hour Fitness on Green Valley Parkway changed me and made me more open and friendly to the staff But it took me a week or so to realize that LVAC is not here to be your friends they are here to get you in shape And I honestly do not have a beef with that all I am in the best shape I have been in since having a gym membership so they are doing something right