text: Gallo Blanco set a high bar and Otro grabs onto the bar here and there but cannot really pull itself up to it Terrific in spots lagging in others overall just okay Kudos for carving out the pleasant open interior but the service atmosphere and even the food here do not consistently match the flagship That somewhat reluctant observation hardly rises to the level of condemnation more like mild disappointment and is based on a handful of visits to both locationsnnServers downtown arewere hip and more importantly sharp anticipating needs recommending condiments invested in their guests satisfaction At Otro it feels tenser and more transactional like you are a tab instead of a guest There is just less professional and personal confidence here and you are less likely to get your iced tea refilled or thanked on your way out I realize they are going for casual but casual should be a personality or flair not a tangible reduction in customer service Not in this market and age especially not with Gallos pedigree nnI also prefer Gallos menu although there is considerable overlap Companions claim food here is comparable so maybe it is what you order and who you are Otros homemeade paella had too much salt or onions for me and tasted more packaged than savory I had a torta there where the filling was fine but the bun evoked McDonalds like they ran out of better buns The chiliquiles here is rojo and the lopsided tower tended to fall apart I prefer adore is more accurate the expertly assembled verde downtown Our party agreed the biscuit banana and plaintain dessert was awful Not expensive but the least satisfying dessert we have had out in a long time nnI like the big thick chips they serve with the guac They pour a big glass of wine There is quaint thoughtful seating in the foyer in case there is a wait And I love any North Central spot with spacious DIY parking sans valets That almost feels retro now like hitching your horse up in front of Montis Casa Vieja a hundred years ago You might even score a shady spot out back this summer Orange shirt and feedbag optional