text: OkSo last year was the first time we stayed in an all suite casinosmoke free type of hotel We stayed at the Trump which I have to say was very impressive Unfortunately once you try these type of hotels you never want to go back to the norm nnSo this year we tried another After reading other reviews i anticipated the Signature to be the cream of the crop I booked our bedroom suite back in March and got a sweet deal through the Signature MGM Grand website After registering with the site I started receiving additional offers which I took advantage of in May I was taking my fiancuee cousin sister and friends to the Lady Gaga concert at the MGM so I wanted to stay as close as possible nnTo begin let us start with the customer service Every time I called to make a change or speak with someone they were always courteous and helpful By the time July rolled around I had read more reviews and noticed the ones where people mentioned to request Tower when staying at the Sig So I called again and requested Tower Fortunately it was available at least this is what the custm service lady told me on the phone Its funny how the website tells you that they will try to accommodate most request then the customer service lady on the phone tells me my request was granted and I will be staying in Tower then you drive up to the fancy secure gated entrance the day of they look up your name and magically my request for Tower is nowhere to be found So the gate monitor goes and slaps a Tower Valet paper on the dashboard and tells us to drive forward I wanted to be as close as possible to the MGM Grand which is why I requested Tower in the first place so I spoke with the front desk checkin Rep at Tower anyway to see if she could work something out Walking in to Tower it seemed like everyone on the property was requesting Tower It was quite busy and the look on the receptionists face already said no even before I asked anything I asked anyway and she was nice enough to offer me a Tower bedroom Nicely she checked me in at Tower so that I would not have to wait again when I get to Tower nJust a hint after my experience there is no point in requesting a tower ahead of time I was told by the checkin Rep that it is a first comefirst serve basis nnHonestly though After all that It did not make a huge difference which tower I was in For one They are all connected with a difference of minutes in between Also From what people are saying about the walk to MGM it is really not that bad at all nnAll three Towers had something different to offer Tower had the gym which I did in fact use Tower had the Delights restaurant which had my favorite yogurt parfaits and Tower had the Starbucks yum All towers had there own pool which was great and you can access all of them easily via a connecting walkway It was not big crowded pool like you find at most places The downside to the pools was the closing time The pools surprisingly closed at pm Dude It is summertime in Vegas pm closing time At the pool WTF They have an adults only time called Blue Hour at Tower on FridaySaturday pmpm but really I was looking forward to the late closing time for the kids not for the adults in our party This way they had something to do while the grownups went to do there thing nnThe Room It was impressive Unlike the Trump we had a balcony which overlooked the pool and the backside of the strip The room was very spacious We secretly snuck in people comfortably which says a lot into our bedroom The extra were all kids anyway so it was not bad at all We had a kitchen with nice appliances a huge bathroom with a jetted tub and connecting shower There was also an additional bathroom with an extra shower a room with a King bed which the girls slept on and the living room with a Queen pull out for the gents The bedroom had a desk with a motorized flat screen TV and the living room had a flat screen as well as did the master bathroom nnFor what we came to Vegas for Gaga MGM this AllSuite hotel did us justice I would have given this review stars but although something petty the whole Tower request just bothers me I found it pointless to make a request and be told something different on the day of arrival A courtesy call would have been nice nonetheless very professional But hey What do you expect We still made our stay worth while and had a great time I would stay here again but will first check the prices at Trump where it is closer to all the action nnAlso another hint The website asks for a deposit consisting of the first night when making your reservation However upon arrival be prepared to cough up the following per night for incidental charges refundable at checkout per night resort fee your nightly rate plus applicable taxes