text: This review is solely about the service I have been dining here since they opened I have brought family friends and my boyfriend here I have never been so disappointed with service until tonights visit I was asked what I wanted to drink and I said water Few minutes later the bf got his soda but forgot my water We were sat right next to the kitchen so it was hard to miss us Servers busser hostess and managers passed by me all the time They saw me not having my drink on my table I work in this industry and I know how hectic it gets during busy hours but to not even drop off a glass of water I wanted to wait until anyone noticed that I have not had a drink in front of me for more thank half an hour Unfortunately no one noticed My burger finally came so i just asked the food runner for my water Seriously Bachi Burger My burger came first than a glass of water Guys train your staff properly or your business will go down as quickly as you went up If I was a secret shopper your business would have been in deep trouble I have seen you guys grow since you opened and I am very disappointed with the service The last time we were here my bf wanted a milkshake He waited for his shake longer than I waited for my water As we were almost finishing up our meals the server goes up to us and informs us that they are out of milk Our recent experience here really reminded me why we do not dine here often Guys step up your game How can you mess up something so easy like water Tsk tsk Bachi Burger