text: After canvassing the valley for a new bedroom set a couple of months ago I was about to give up all hope when I finally wandered into Z Gallerie Problem was I did not know exactly what I was looking for I wanted something simple but not too simple something modern but with a retro twist something cool but without looking like it is trying to be cool Not too much to ask is it Not at Z Gallerie where I found exactly what I was looking for at what I consider very reasonable prices for the bed per nightstand In addition to the furniture in the store which in addition to furniture included lamps artwork we were shown their catalog which contained an even larger selection After not finding anything I liked anywhere else I found myself now having to choose between several different bedroom setsnnService at the time of purchase was pleasant and helpful Once I made my selection I waited patiently while the cashier called the warehouse to find out if the items were in stock or needed to be special ordered longer delivery time I was informed that my items were in stock and would be delivered within weeks Sadly this did not happen In fact nothing happened I never heard from them again When I called them I was informed that my items had to be special ordered and would not arrive for weeks I was assured I would receive a phone call from the delivery company within that timeframe weeks later I called back to find out what was going on I was told a manager would call me back I left three additional messages over the next three weeks each time providing my phone number before finally speaking with a manager who informed me that my furniture had arrived the week before The problem She said they had wrong phone number on file If I had not provided my phone number times this could have been a valid excuse But I did Each timennMy furniture finally arrived this afternoon weeks later and while I love my new bedroom set the customer service experience left me with a bad taste in my mouth nn stars for their furniture stars for their service