text: I have had every carrier you can think of except of course Cricket The customer service at TMobile is awesome I had to have the RAZR two years ago Ugh It was the worst phone ever Was not TMobiles fault just Motorola Anyway visited the store twice and had to get replacement phones Each time they exchanged the phone for freenEven now when I have troubles I go in and everyone is friendly and helpful nIm still with them for another couple years I keep needing new phones and would not change providers for anything right now