text: This place is worthless if you need immediate care during the day My kitty has chronic UTIs that can lead to severe and life threatening blockages On several occasions they have done little or nothing to accommodate him during such instancesstating that they are booked and that I should visit an emergency vet Well then why am I paying you monthly if you can never see my pet when he needs to be seen I was told you do know this is a wellness clinic So apparently sick pets are not a priority for them The Desert Ridge location is FAR better about getting him ineven when they are full they squeeze him in between patients It is a shame because I really like Dr Cherico Furthermore the techs are not very skilled in handling feisty pets My other cat does not like coming to the vet at all and often becomes very agitated One instance the techs left me in the room for minutes to try and get my hissing spitting and scratching cat in her crate by myself During a subsequent teeth cleaning she was allowed to scratch herself in her own eye leading to an eye infection that became an ear infection as well It was awful I do not recommend the th location at all