text: This place never gets it right I recently took my car in for their oil changelubecar wash special where you basically get a free car wash The service guy was very nice noting things I probably should replace but that I could wait on for another few thousand miles He did let me know that I needed a new air filter and offered to upgrade the car wash to a supreme if I went ahead and replaced the filter which I agreed to However I specifically asked that they not forget to include the air freshener which my mom said they always forget and vacuum the interior very well since I would had my dogs in the car and hairs were all over I get the bill for my car and they have charged me for the upgrade to supreme car wash so I have to have them remove the charge Then I get my car and they have forgotten the fragrance Finally I get home and look at the hatch area of the interior to find it covered in sand and dog hairs like they never even vacuumed at all let alone vacuuming especially well like I requested This place is for the birds to be polite but they do have a very nice waiting area if that is what you like in a car wash