text: I was really excited about staying in the new city center I have been to Vegas several times and normally opt to stay off the strip due to fact that most of the reasonably priced hotels on the strip are extremely old so when I found a under rate at a new modern hotel I was geekedn nUnfortunately that ended fairly soon nnROOM Great looking very modern spacious yet there is no real direction as to how everything works Took me minutes to get things working properly and even then I had several lights that I could not get to turn on also the only outlets are at the front of the room by the tv No night stand outlets so if you are like me and like having you phone close to you at all times charge it during the day else be forced to get up out of bed in the middle of the night to answer itnnFRONT DESK Very friendly yet sometimes inefficient Had to call several times about getting my lights fixed Internet would not work properly and they kept transferring me to the wrong people to fix it Called for an extension cord so that I could work comfortably in my bed bc the outlet is soooooo far away and she talked to me as if it was the silliest thing they have ever heard Let how odd is it that I would want an outlet near me so I could work from my bed or answer my phonennCONCIERGE They just seemed confused The last time I visited Vegas I used the monorail to get around the strip Being that the city center is so new and I asked about trains buses monorails to get back and forth Th est concierge told me about the free shuttle to get to Bellagio The nd told me about the RTC bus The rd told me to walk to MGM grand and get the monorail None of them actually got me to where I was trying to go I just ended up taking a taxi because they confused me even morennELEMENTS This is their hour one stop shop although looking from the outside you would never know this When walking by it looks like a clothing shop advertising the Elvis show but they have everything I loved it until I went to pay and could not find a register that was open When I finally saw an employee standing by a register I sat my items on the counter and she pointed at a closed sign that was closer to another register Did not even speak or try to get me some help I was flabbergasted nnPROS Great vibe Not at all casinoy lol Has a upscale feel Nice location Great food although lacks a cost variety Cheapest cup of coffee in this place was n nCONS Room has hair everywhere I have no clue where it came from because my housekeeper was bald My towels were noticeably dirty and one reeked of smokednnI like the feel of the City Center but I will not stay here again May try Planet Hollywood or the Cosmopolitan next time