text: Honestly the decor is great the food is ok but the staff and service are the worst I do not know where they hire the people that work there but I am so over how we are treated everytime we walk in the door nnAs residents of the Metropolitan you would think they would at least remember that we lived upstairs but after a year and a half nothing They are rude unprofessional and completely unaware nnWe have tried to give them several chances and tonight was our last We called in to order food for pick up and they told us it would take min before our food would be ready We waited upstairs in our home for min walked downstairs to grab our food and the bartender says wow I thought I would be getting a free dinner tonight because I did not think you guys were coming I then told him we were told to come in min and he backtracked by saying oh yea it has been really busy tonight it probably did take about min No it did not because our food was cold and had clearly been sitting there for a while nnThen he tells us if he were us he would have came a bit earlier to grab drinks while we waited for our food If we wanted to do that we would have We just wanted to order a quick meal to take back up to our placewe definitely did not need him to tell us what we should have done nnAlmost all of the residents feel the same about Vivace so I doubt any of their business comes from us which reflects poor management nnI do not even have the time to get into everything else they have done to piss us off in the past year My and business will continue to go to Dresslers and Pisces where they treat the locals like family Take a hint Vivace