text: Absolutely the most unorganized company I have ever dealt with Their logistics and planning to EDC was completely screwed up Let me try to sum it up for everyone as easy as possible why you should not spend a penny with this company I swear by everything I would not use this shuttle company even if it was FREEnnPurchased Shuttle Passes for one day over the phone at approx pm and was advise to go to Palazzo to pick up the pass and be picked up therennUpon arrival there were no signs leading to the shuttle pick up area Seriously impossible to find I probably wasted a good minutes trying to find itnStarted lining up for shuttles at pm more or less with people ahead of me and was informed shuttles were running late nFirst shuttle did not arrive until approximately pm but to our surprise they were MINI Shuttles They shuttles could only hold people with some sitting on the floor How ghettonSecond shuttle came at approximately pm and my fiancee and I knew we had to get on this bus or we will never get to the festival We got and assumed all our troubles were over The driver did not know how to get there or even worse where the Freeway is The is the main freeway in LV and if you cannot find that freeway you are screwednhours and minutes later due to poor planning by NS we were still not at the event My other friends who took the Insomniac EDC Shuttle got their between minutes and hour before we did Their drivers knew better routes and the fastest way to get there Since we relied on googlemaps we instructed the driver the directions we gotnAt approximately PM the driver had to pull over to urinate Half the people got off the shuttle and decided to walk miles The other half including myself remained However people on our bus started to use the restroom so we figured we should leave too not knowing when they will be back and our concert started at pmnUpon walking this mile distance another NS shuttle broke down go figurenAfter miles of walking on a road where we should not be walking I decided to hail for a cab I did not check into the concert until approximately AMnLeft the concert at approximately AM and myself and another people had no idea where to find our shuttle company There were no signs posted and people they will not pick up their phone for you You will get transferred to an automated message Once the sale is done they will walk away After searching for hour and minutes for our shuttle we luckily stumbled across some people who were also looking for the same shuttle company I pushed n shoved because I did not want to get stranded there til who knows My fiancee and I luckily got on the bus and we departed at AM more or lessnDue to poor logistics again we did not arrive back to the Palazzo until AM mile drivenI thought we had it bad but some people had it even worse They had to sneak onto other shuttles and some were stranded as late as AM without any indication of when their serviced will be renderednnI have never filed a charge back against a company but I will do for the very first timennSTAY AS FAR AS AWAY FROM THIS COMPANY STORIES ARE ALL TRUE THEY ARE SCAMMERS OVERBOOKING and claiming they have shuttles They had shuttles running at best nnI would recommend anything over this shuttle company