text: I was not home when he arrived so my wife dealt with him He was totally professional even when I called to set up the appointment He has a great sense of humor and seems like a good guy He eradicated my bug problem in and outside I have not seen a bug of spider for three months I saw my first last night in my kitchen Since the whether is changing for the colder I know varmints are going to want to come inside I will soon call for him to make another visit He is also very affordable