text: After taking three afternoons off work to wait for technicians that never showed up my internet was finally installed at which point I was informed that even though I ordered wireless wireless is not available unless you pay an extra monthly fee for the router The technician a very nice guy advised me to purchase my own router which I did When I called Time Warner to register the IP I was informed that there is a separate a month fee to use your own router HORRIBLE HORRIBLE COMPANY I hope all the CEOs get halitosis and their wives leave them for John Mayer