text: Everything up to the point of my wedding went well the ladies are very on top of the whole ordering process and very nice to deal with I would not have even written a review except I feel like they could have been a little more apologetic about delivering my wedding cupcakes late to my reception I had all my guests sitting watching the assembly of my cupcake tower when they were to be delivered an hour before the reception was set to start Then I get an email notifying me that I was late making final payment but since they neglected to call me to ask for payment they were going to wave any and all late charges Um if GSS had called me right after my wedding I would have paid the balance in full so I really did not understand the email letting me know how kind they were to wave late charges that would have been their issue to begin with since they neglected to phone me to get the balance after services were rendered It was kind of like they wanted to write me and tell me how kind they were waving the late charges when it was their fault for not calling me sooner When I emailed them back explaining that I was disappointed with how late the cupcakes were delivered all I got was a sorry please call us as soon as possible and make final payment not what I expected Cupcakes were cute and tasted pretty good from what I was able to taste a little pricey but that is the trend I guess I was disappointed in their lack of remorse over the late delivery and their annoying email about neglecting to call me for payment I think I should have at least received some kind of a peace offering