text: This review is based on the service I had for my pickup Mind you my phone had died so I did not get the first message that they were running late but after the nd and rd time I called to find out where they were and to hear that they were still a couple of minutes away was truly maddening They were more than minutes late by the time I took off to get on the shuttle to the airportI do not know when they came to pick up there equipment because I left it at the front of the rental center If you know that someone has a flight to catch you make sure that you are there to pick up your items on time I had to run to make my flight with my month old in tow let me tell you not an easy feat The stress was ridiculous all caused by this company that I will never use again