text: This USED to be the best Wendys in town fast drivethru even when cars were lined up around the building CORRECT orders and exactly HOW you ordered them Unfortunately those days are LONG gone nnToday I went to drive thru and one car was at the pickup window and one car was in front of me at the speakermenu board I waited waited and waited for him to order so I could pull up and order Then I realized what the problem was They took his order at the speakermenu and as he pulled up to window I pulled up to speakermenu and was asked to Please wait As car in front pulled away from the pickup window I was finally told via speaker to proceed with my order While I was at the pickup window I looked in my rear view mirror to see the car behind me still waiting at the speakermenu board WHAT It was AM nnNow on to my order Chicken Caesar Wrap was literally thrown together When I opened the paper the wrap was basically just a tortilla with lettuce and chicken on top barely folded up into a wrap Ordered unsweetened tea but actually received sweet tea Ordered a small Baja Salad which was fine I did have to request a knife and fork My order was not messed up too badly this time but it is irritating to order something and not receive what you ordered Many times I have requested no cheese yet received cheese and ordered extra pickles and not received any pickles Arrgh FRUSTRATING nnOn one occasion I went inside to place my togo order and Wendys had some big men in suits behind the counter One little older woman behind the counter was trying to give orders commands and confusing the young lady making the sandwich The day shift cashier who has been there for at least years and KNOWS her job well was trying to help explain what the customer had ordered but this little woman would hardly let her explain anything just telling her to keep on at the register Great Now we have people lined up at this counter and none of the orders are coming out correctly nnWithin the last years this Wendys has gone down hill with the service Seems that if you make any request extra pickles no cheese etc it still comes the way the menu shows IT DOES NOT MATTER what you request It is really sad that this has happened it USED to be my favorite Wendys to go to not anymore I only go here because it is close to work I have called the number too but it seems that nothing ever comes of itthe problems at this Wendys still continue