text: I made a mistake by booking a rental with Fox on Orbitz Well I made mistakes The first was booking with Fox the second was for not double checking the date I scheduled it for which happened to be in weeks not sure how that happened nnI understand that I made the mistake in the first place but the events that followed prompted me to make sure that I tell everyone I know to avoid FoxnnSince we were planning a drive to San Diego we arrived at pickup at am There was no counter agent as expected that early so I headed down to the garage for pickupbut there was no one there either I had to wait ten minutes for the grubby lot attendant to help me After we were told that the reservation was made for the wrong date and there was nothing he could do about it he told me to call Orbitz and change the reservation I cancelled my original reservation and attempted to make a new one but by then they were out of cars which they were not because said lot attendant said they had plentynnI tried calling their hour customer service number and they did not pick up I went back down after finally being able to make a reservation online and then they said that it takes hours to populate in the systemnnHad to cancel that reservation By now it is am and the counter agents still had not arrived but I was able to get thru and make a reservation on their reservation line nnThen back downstairs to pick up the car since it was now and the Fox employees still had not shown up for work The lot attendant then told me that he could do nothing for me since it was after and the counter agents were now on duty nnExcept they were not They were gabbing in the garagennI go back upstairs Only to find out that all car rental companies have changed their policy to if you do not have a credit card you are screwed nnI guess people steal their cars all of the time so the standard deposit they usually take from my debit card was not enough nnand the worst of it They were going to do a credit check Like I want a point taken off of my credit score to rent a car So I left and thought it would be better to chance a trip across the desert in my year old BuicknnWe made it and had a blastnnTo sum it up yeah I made a mistake but Foxs customer service is absolutely horrible If you are in a rush or do not want to have a credit card AVOID FOX AT ALL COSTS