text: I have been a member here for years I have always been disappointed with the locations they are just not convenient for meHowever I have always been a happy cusotmer A few weeks ago I had to make a deposit and cash a check I went to this location and I had never had a bad experience before I went through the drivethru and it was about minutes before they closed I placed the checks in the tube with my license The women seemed annoyed because one check needed an additional signature I did as she asked and passed it back to her Then she said she needed a signature for the cash and she sent everything back through the tube I asked if there was anything else and she said no so I drove off and went about my business Later that evening I discovered the women had kept my license Given we were going out for New Years I probably needed that So the next morning we went down to the branch we were about minutes before they opened I noticed workers in the windows and went to the door and docked There were employees they all ingnored me I did finally get one persons attention and when I did I jestured and yelled through the doors that I needed to get my license He seemed to acknowledge me but I did not get a response So I went back to the car and I got a piece of paper to write the employees a note When I returned to the door and held it up the man that looked at me with a blank stare had my license and made a one minute hand gesture He came over and slipped it through the crack of the door he would not even open the door or speak to me nnI was highly annoyed someone could have come to the door and acknowledged me and said they would get the license but instead they were very rude I made a trip way out of my way to get something that was not returned to me and an honest mistake I am sure but at the same time I am very disappointed in the employees behavior