text: I have never received such poor customer service at a shoe store in my life I asked about current promotions or sales and was given a roundabout sort of answer Later at checkout the person at the registers did not have any information about the promotion I was asking about After clarifying the buy pairs get off text promotion I could not get a phone signal to finish the text transaction in order to get the coupon code A person trying to provide quality customer service would have given me the measly instead I was told to go outside and restart my phone until I could get the code I am not sure I will return to Famous Footwear in general if this is how they treat their customers