text: Initially Maderas property managers stepped up to the plate to turn things around with the apartments issues The manager is professional and I have appreciated talking with her I also commended the staff for their initial efforts however we never were able to eliminate the problems In fact the apartment still stinks like the avid smoker who lived here previously Also despite any efforts made Maderas efforts to reclean carpets and have air ducts cleaned followed by my efforts to use carpet powder and keep the windowsdoors open to try to air it out burn incense or spray freshener all proved futile There is nothing like opening the door to my apartment and getting hit with a wall of stink The stink has infused itself into my clothing my furniture everything I own smells like stale cigarettes I believe it is effecting my health too since I am getting regular headaches Getting that smell out will be a chore for sure as well as costlynnThe bedroom has one wall that a bed can line up to and it is the wall that has two AC units on the other side buzzing and running all night long This does not bode well for a good nights rest I even wear earplugs and it is noisy One night in desperation I got out of bed and moved my bed in front of the window wall so I could get farther away from the noise Units constantly buzzing away uninterrupted sleep is a distant dream for me Why did not rooftop units get installed nnThe water pressure not so goodnnThe appliances are basic and some are just outdatednnThe propertys gates do not operate properly half of the time What is the use of having security gates if they are open of the timennIn my opinion a clean looking property is more marketable I see trash lying around for days and I pick up OPT that comes in front of my place I feel strong that one of the grounds guys should be going around the grounds and picking up trash or dog poops that tenants leave behind I see the groundsmaintenance guys buzzing around in the golf carts but it looks like they are having too much fun to work Based on what I witnessed in my apartment they could stand to do a little more onsitennI looked in the dry sauna in the fitness center and would not consider using it It just looked uninviting Leave it at thatnnNow let us talk about the bugs I just cannot live in a place that has bugs Now after my initial complaint with some rather disturbing pictures Madera sent the exterminator in for a followup visit I do not see any bugs scurry away when I turn on the kitchen light ugh but I am finding one or two twice weekly Just found a big roach sporting an egg sack yesterday and stomped it Gross So when I move out AS SOON AS POSSIBLE I will have to put all my personal belongings into a moving truck set off a couple of bug bombs in the truck to exterminate what is hiding in the boxes and stay in a motel for the night I also noticed a rat box near one of the apartments HmmmnnSo you can decide for yourself whether you want to give Madera a chance Personally and from my experience I cannot wait to find something else so I can live like a normal person Good luck finding a place