text: I just bought my third set of tires here The price is always good compared to other competitors and the service is swift and friendly On the phone the manager said my Michelin tires would be at the store in one hour and I would be out the door in minutes I would receive a rebate to bootnnI arrived at the business in hour and minutes all new tires were already there and despite about people already in the waiting room all tires were quickly mounted on my car and I was out the door in minutes with the rebate processed online by me without any glitches within an hour after that So why the loss of half a starnnI was asked by the manager if I had picked up a complimentary bottle of cold water and I responded that I had helped myself to a free bottle but it was not cold Although several salesmen were moving about no one had apparently noticed that the refrigerator was totally empty only warm bottles rested in cases on top As I was leaving I saw an employee start to restock the refrigerator with water bottlesnnMore importantly when my car was returned to me I noticed that visible white lines probably from sealant had streaked all four tires It took me less than minutes to wash all the streaks off with water at a nearby gas station But it should be obvious to the service techs that when a car owner spends several hundred dollars to buy new mounted tires he or she would like to see them looking better upon receipt than the old worn ones that were just removed I feel that the technicians should spend a few extra minutes making sure that the tires are properly detailed before presenting a car for returneven if that might throw off the minute promise a bit Speed is much less important than mounting and tightening the tires properly and presenting a nicelooking final product nnI know these particular tires were all properly mounted and tightened because I just arrived intact in southern California without incident after driving at high speeds from North Las Vegas in the middle of the night to beat the heat following an enjoyable UYE at Settebellos in Henderson So I highly recommend this store to others overall despite the two minor gripes just expressed