text: Stay away from Caesars Palace I have stayed at Caesars Palace several times before and each time my experiences get worse and worse I continued to stay there because of location but if you are going to spend over a night on a room do not spend it at Caesars go to the Venetian or the Wynn properties The VIP check in clerk was completely incompetent When he looked up my reservation he asked me if i knew how much the rates were even though i had already paid the first night frankly insulting He gave us a smoking floor room when my wife has bad asthma and I had requested a non smoking room He never took my credit card information when I handed it to him at check in and was woke up at am to put a credit card down Food Court was slow and serves cold food Room service was ridiculous They got our order wrong every time and it took at least hour plus for delivery of the cold food you pay an arm and leg for and I got two harassing phone calls asking us to immediately put the cart back in the hallway one of the phone call the cart was already outside Our room had a broken lamp that flickered off and on all day I really got the overwhilming impression they do not care about people anymore only the bottom line