text: Zero stars if I could After taking the scenic route from the airport to the hotel by a cabbie for should have been I resolved to make a reservation to return to the airport from the strip through my concierge at the Palazzo Sara took the booking at Executive The concierge printed out all the info for me After waiting minutes to the end of the pickup window I was given I called Executive to find out where my shuttle was I was told they do not run to the Palazzo tonight I could not get booked onto another shuttle as it takes at least a days notice So so poor Surprised that the Palazzo star hotel would endorse these losers and book on their behalf Ended up in a cab again for At least the nd cabbie did not rip me off Do not use Executive shuttle