text: I was sent to Tobler Physical Therapy by my neurologists PA for rotator cuffs and neck I first had to check in with the front desk as they had already gotten my insurance information over the phone from me and called my insurance for my benefits When I went up to the front desk they told me that I had already met my deductible and that my payments would be each visit The first visit went pretty well Lee evaluated me so that I could be put on a program The second visit was different The women therapists like to chat a lot They seem to be more involved in what each of them had done over the weekend than what was going on with the patient Even though a routine had been planned for me they rarely followed it I would stand around in between exercises waiting for them to finish their conversations They acted like I should know everything and on what setting I should do every exercise after just the first visit They NEVER watched me do my exercises to make sure that I was doing them right I would have to tell them that it hurts and I cannot do this This happened each and every week times a week One day they heard that the owner was coming Boy did they get busy then Lee decided that I was not making much progress and recommended that I allow him to adjust my neck I could not believe what I was hearing I told him that Dr Fitzpatrick the first neurologist that evaluated me told me that I was never to have another adjustment of any kind because of the deteriorated discs in my neck C C C C and C as it could be very dangerous I brought my MRI for Lee to see I did not feel that they took me very seriously I guess they think they know better than Barrows I paid my each visit thinking each time that it was not even worth that I stopped going after visits Then I received a phone call from their billing department in Georgia telling me that my insurance did not pay as I had NOT met my deductible yet What They told me that I now owe over Not for this unprofessional service was too much I have since had surgery on my right rotator cuff for torn rotator cuff bicep tendon torn torn sub scapula tendon and two others that were torn I have every color twine titanium anchors and plastic anchors in my shoulder My left shoulder is just as bad and I am scheduled for surgery on June th I guess that if they were watching me do my exercises they have noticed After my surgery I went to Dynamic Rehab off of Higley Rd by Banner Hospital They are absolutely great They are professional and they WATCH me They can tell when I am not carrying myself right and where the problem is Again they observe and help I cannot stress enough the unprofessionalism of Tobler Physical Therapy and I would not recommend them to anyone What a joke I told my neurologist Dr Yeung and he said he would not pay either If you want a good physical rehab DO NOT go here you will be worse when they get done with you than you were when you went in like I was