text: First before I delve into this review I am a huge fan of and am sure to tell other people of Burgatory Which is why it is so hard to write this reviewnnThis was not my first visit here it was my second The first visit I made here ended up with me turning right around and walking away It was so crowded on a Tuesday night that I just did not even want to deal with the crowd Funny thing is with this new location instead of expanding it in any direction it is still the same size as when the other restaurants that failed in this spotnnNow onto my most recent visit We showed up and there was a bit of a wait After giving our name to the hostess we ventured over to the bar While at the bar we decided to sit at the bar and have our experience of the place instead of sitting at a table had to go back to the hostess to have our name removed from the wait list We both ordered some drinks a fairly decent list of IPAs on draft and we put in for an appetizer The truffled Gorgonzola fries were pretty amazing When we ordered the burgers that is when it went downhill for mennI opted for the make your own burger After scribbling and rewriting we had our orders down Handed them over to the bartender and just had to wait I had ordered my burger topless just the bottom of the bun When the burger arrived everything that my eyes could see at the time looked perfect Whenever I cut into this delicious display of beefiness that when I got to see what was underneath The bun was soggy not the type of soggy that you get from the juices of the burger or the wetness of the fresh vegetables but soggy in the pink kind of way I was a little concerned about this and informed the bartender I would not be eating this While I give him credit for trying to explain to me that the pinkness to my bun was just the juices running of the burger patty I had to disagree with him Mind you I ordered my burger cooked to medium well if there were any juices from the burger they sure as hell would not be pink There was no smell to it either so it could not have been a dressing for a saladnnAfter a trip to the kitchen the bartender came back out to me and said that the cook said that is how they cook I am sorry but that does not make me want to eat the burger any more than the fact that I can see with my own eyes that the bun portion was pinknnIn the end they offered to make me another burger I assumed it would have been free but was not I opted to have it to go good thing I did by the time all this was over and the burger was ready my friend had finished her meal The manager came over as well and apologized to me for the mistake made and after handing me my bag with my new burger in it she also handed a coupon thing for a free milkshake the next time I visit thanks a million for that giving me a coupon for something free that I cannot not use because of a food related allergynnTo sum it all up even though this place is literally like ten minutes from my house I will stick to the original spot and not take my chances again