text: I made the mistake of coming in during the lunch rush It was my intent to treat a colleague with very specific tastes to lunch When we arrived the line was twelve people deep so our assumption was the food was worth the waitnnAs we waited we noticed the manager or owner take a person out of line and personally take and expedite her order At first I thought he was trying to speed service The woman in front of us commented if I were in tight spandex maybe I would skip to the front of the line too Sure enough the helpful employee did not take anyone else out of line to take their order and stayed chatting with the young woman until her smoothie camennMeanwhile my associate noted prices were higher than she really wanted to pay for a smoothie or lunch Since we were already waiting and the lunch hour was winding away I reminded her I was treatingnnAdventurous I ordered the ostrich burger with tofu fries My companion ordered a smoothie and a make your own meal with salmon and rice By the time we paid the helpful manager had long since seen his prey leave with her smoothie and was sitting alone at her table on his phone texting or maybe yelping nnWe waited to take our food to go As we waited we both cringed hearing the cook at the grill sneezing This is incidental as I am sure he was sanitary about the sneeze but it is still not something you want to hear as your foods being prepared and it bolstered a so far unsatisfactory experiencennWe eventually received our order and rushed back to our office to eatnnMy coworkers first comment in the car This smoothie is terrible I can get a better one a Whole Foods for half the price nnWe waited till the office to start in on the rest My ostrich burger was not bad This was my second ostrich burger ever and it ranked top two The tofu fries were actually pretty tasty nnUnfortunately my coworkers meal was not as tasty Already unhappy with the smoothie she asked me to taste her rice The rice was still uncooked The fish on the other hand was overcooked For the rest of the day all I heard her say was that smoothie was not worth nine dollars and how hard is it to cook rice