text: Took my cat here back in Feb when he so sweetly started using the bottom of the stairs AKA the landing outside my bedroom as his personal litter box He is has bladder infections in the past so I assumed it was what this wasnnI did not read reviews until after he would been dropped off And I was kicking myself Any chance this place had to nickel and dime me they did it He had to stay overnight and I had called to get a status on how he was A nurse said a Dr would call me back and explain everything One never did When I went to pick him up he was brought out and I was handed his pills winstructions to take one daily Starting when I asked Today tomorrow The guy was like uh I just got here FantasticnnTwo weeks later he had to go back for a checkup He was still using the floor as his litter box So again I wanted some answers if he was still sick Well they said without xrays and all these other tests they would not know Oh and we also wanted an answer as to why when he came home the st time his neck was shaved So my younger sister took it upon herself to rip into these people and we were finally given some answers nnHonestly it was just not a good experience and I know better now I just feel so bad for some of the people whose horror stories I have read and feel a bit lucky it was not as bad as needing to go to court over or anything worse