text: Not quite as great as it used to be especially the casino Since purchased by some guy named Tilman Fertita who also owns Landrys Restaurants the service seems to have been slackingoff a bit The hotel is fine especially the upgraded towers but casino personnel can be very obnoxious Not all of them but some get really snotty The casino manager Jason Sides as of June seems unresponsive to complaints Be sure to complain anyway if you are disrespected