text: Unbelievable stupidity and incompetence We moved to a new apartment and scheduled to have the service moved A month later it still was not working We canceled our service They told us they needed their cable box back and dropped off a shipping box to return it which we did Now months later I discover that they say they never received it so there is a balance on my account which I NEVER received a bill forand they sent it to COLLECTIONS which also never billed me and which reported it to Experion which destroyed my credit rating This was only discovered when I went to buy a housewhich I now cannot buy because these complete morons ruined my credit Over an erroneous fee that I do not owe DO NOT USE THEM