text: This was the worst truck rental experience I have ever had The truck broke down within min of leaving the rental store They had roadside assistance come and I was told to wait while they tried to fix the truck for me so that could use it again The truck ended up being towed I was never offered a replacement I had to be taken back to the store by the people that towed me and when I arrived an hour and a half later they asked me to pay for the time I had the truck When I explained again that the truck broke down and was towed They proceeded to ask for money for the gas The manager was as equally as rude as his employees I have never experienced such levels of poor customer service and will never rent from here again