text: Once upon a time a party of of us descended upon Mickey Mooch to celebrate the birthday of one of our fair maidens Based on the restaurants duecor and lavish entrance I was surprised to open my menu and found that the pricing on items were pretty reasonable considering I had expected entrees to be higher priced However we soon found that lower prices come with many consequences nnDrinks After minutes of being seated some were still waiting for their beverages When they finally received their bottles of beer they were as is No glass What kind of upscale restaurant serves beer without a glass We were not sitting at the bar we were in the dining room One of the beers was a Blue Moon brought in its bottle Do not the bartenders know that Blue Moon is always traditionally served with an orange slice It is like serving a lime with a Corona Someone else ordered a martini It was sloshed around as it was set down in front of him He had to wipe up the spillage by himself nnBread Bread was served but it was cold like it was taken out of a freezer and not fully thawed They asked to have the halffrozen bread taken away and replaced with warm bread at least twice it never came during the entire two and a half hours we were there nnSalads We asked if we could get something besides a regular garden salad Our server advised a Caesar salad or Wedge in its place We were never told that there was a significant upcharge to getting a slightly different salad for the Caesar for the Wedgethe same cost if you ordered them separately When this was brought to the attention of our server at the end of the meal he brushed it off I am guessing it happens a lot at the restaurant The salads arrived we had to ask for silverware for the nd time Several minutes passed and I finally got up and swiped them off an empty table Minutes after we had started using the newly acquired silverware and eating our salads the server finally returnedwith ONE set of silverware I guess we were supposed to sharennEntrees Our entrees arrived halfway through the salads After delving into the entrees several people had puzzled looks on their faces Some had ordered their steaks medium rare or medium They came out with raw meat in the middle And not just a small portion it was golfballsized Medium rare means pink with some reddish tones not raw Worse one person ordered pork It too had a golfballsized red raw center Trichinosis anyone At this point we called over a manager When the raw pork was displayed to her she tried to tell us that it was fat Red fat In the middle of a pork cut Being served the raw pork is one thing Passing it off as acceptable by a manager is poor crisis management All of the undercooked meats were taken away to recook or replace The steaks were returned within a few minutes the pork was not With the plates that were taken away for the steaks were the side items that everyone had ordered These were not returned on the plates and had to be reordered by us specifically requesting them from the server andor manager One friend ordered drawn butter with his salmon It did not come until he was halfway through the salmon about minutes later nnHalfway through my meal I finished my glass of wine and ordered another glass It did not come until I was through with my entruee and the plate had been cleared Great timingand I am not a fast eater After everyone finished eating and plates were cleared the new pork finally arrived nnBill Did I mention the Wedge salad that was on my bill after everything we went through and it was brought to the attention of the server that we were never advised about the upcharge After all our problems getting the bill with all the additions was like a kick in the head after being punched in the stomach for a couple of hours nnSummary I am just telling you the story from my side of the table I do not even know everything that went on at the other side of the person table I only gathered stories here and there It was not just one error It was one after another It was not just one person at the table It was practically everyone who had a problem When the numerous errors were brought to their attention the errors were not handled in an appropriate manner by the waitstaff or the management team The biggest problem of the night was that nobody seemed to care whether we had a poor experience or not The kicker was that afterwards I wrote a page letter to Mickey Mooch corporateand got no response They apparently did not care either So I guess they will not care if I take my money elsewhere nnThe End Happily Never After