are unable to view a Price Match request from you on the day of purchase we will not be obliged to match the price for a booking if you later send a working URL or complete screen shot. We will review the details of your Price Match request and reply to you via email within 7 working days. Refunds will be re-credited to the original card used to make your online purchase within 14 days or where only a deposit has been paid; the amount will be discounted from your outstanding balance. Peace of Mind with On the Beach Total Assurance The flight failures recently have only served to highlight the importance of ensuring that you are well looked after in the unfortunate event of the insolvency of a flight supplier. On the Beach have arranged a number of in resort and out of resort support and services giving you peace of mind in the rare event of the insolvency of a flight company. We will guarantee to deliver the following: All On the Beach administration fees waivered (see below) Dedicated phone and email support -- priority access to a team of agents to assist you SMS and email alert service -- receive texts with alert in resort, notification in the rare event of the insolvency of your flight company, communication on what to do next and support to repatriate you and your passengers as soon as possible In Resort and due to travel on a ATOL Protected Charter Flight