really practical ways. You'll hear various other words which reflect, I think, the increasing professionalism, seriousness, I suppose, with which we're doing our work at APNIC -- efficiency, agility, continuity, security.  These, I hope, will be concepts that really stand out to you today. To reiterate again, sort of a new era or a new future for APNIC, a number of changes which have happened environmentally and within, we have done this work on the new corporate identity, not just a logo, not just a family of about 16 logos, but actually a sort of a whole identity which should be pretty cohesive and I hope increasingly meaningful to you all as time goes on. I mentioned the senior team at APNIC has been transforming.  We have four existing Area Directors for four existing operational areas of the organization. Services, Sanjaya will be reporting; Communications will be reported by German; Technical by Byron; and Business by Richard. But there are now a couple of new Directors on the team, including Pablo Hinojosa, Director of Public Affairs and Louise Tromp, Director of Human Resources. Pablo is not able to be with us this week, his wife and he are expecting a child any day now, and so congratulations very much to Pablo and Carmen, but that's why Pablo isn't here. APPLAUSE Paul Wilson: But he will, unless something happens in the next half an hour, be joining us on the webcast. Louise Tromp, as the person responsible for a challenging and