Direct Ethernet cable connected to the Internet (i.e. not wireless) is highly recommended. Live session sound quality is greatly improved by not being on a wireless connection. We highly recommend you directly connect to your Internet connection via a wire or cable. To participate in office hours with your instructors you will need to do the following: Download Skype. Instructor office hours are conducted via the free internet chat and phone service Skype.  You will need to install Skype on your computer and create a Skype ID in order to participate in office hours.  Please refer to the following links to set-up Skype: Depending on your course, you may also need the following: Arabic Fonts are needed to view Arabic in some recorded lessons and documents. On Windows XP, you can install Arabic by doing the following: Start &gt; Settings &gt; Control Panel &gt; Regional and Language Settings In the Languages tab, check the box that says "Install files for complex scripts and right-to-left languages". Windows XP might ask you to insert your Windows XP CD and after the install, you will need to restart the computer. On Mac OS X, Arabic is installed by default. However, Microsoft Office on Macs does not support Arabic well. USB graphic tablet recommended for whiteboard usage. Some courses use the whiteboard feature in the live session player.  To participate fully with the whiteboard, a USB graphic tablet with a digital pen is recommended. Please note: at this time, no course requires whiteboard usage.