in the building or OHS & Injury Management identifies a need Department contacts OHSIM for NFAO training and appointment application form Department returns completed form signed by Head of Department to OHSIM OHSIM contacts staff member to arrange training Staff member attends training & forwards certificate to OHSIM OHSIM notifies HR, the Department and the newly qualified NFAO of appointment OHSIM adds new NFAO to intranet list and OHS network Department ensures building occupants are informed of the name and contact details of the new NFAO. 2.4 ROLE OF NOMINATED FIRST AID OFFICERS The role of NFAO encompasses the provision of a service for the emergency treatment of injuries or illness arranging prompt and appropriate referral of casualties to medical aid as required recording treatments and reporting incidents -- see Section 6 for more details the maintenance of first aid facilities, including first aid equipment, and keeping clean, checking and restocking first aid kits liaison with other NFAOs in the building to ensure co-operation in all aspects of the role keeping up to date lists of Nominated First Aid Officers, their contact numbers and locations, and information on what to do in a medical emergency prominently displayed in the building. In a first aid emergency an NFAO is expected to take charge and may direct others on the scene to assist with managing the emergency until/unless Emergency Services personnel take over. 2.5 ROLE AND APPOINTMENT OF OCCUPATIONAL FIRST AIDERS Wherever there is a First Aid Room (see section 3.4 ),