practice information and data. I am very keen to progress this ideas it's also a great way to showcase our professional settlement services to the world. Looking at the other Conference theme of Building Service Capacity -- one of the key recommendations is for the development of a responsive and flexible settlement framework. Under the auspices of the Council of Australian Governments (COAG), a Select Council on Immigration and Settlement (SCIS) has been working during 2012. The SCIS is tasked with developing a tripartite intergovernmental framework to improve settlement services to migrants through enhanced coordination and collaboration and a more effective use of existing resources. A working group, comprising representatives from the Department of Immigration and Citizenship, each state and territory and the Australian Local Government Association, has developed a draft National Settlement Framework. The framework provides guiding principles and focuses action in the areas of planning, delivery and outcomes, so that: informed planning decisions are made through collaborative information and data sharing and supportive planning structures coordinated, client-centric services are delivered in priority areas there is a focus on national outcomes, research and evaluation. The draft COAG Framework also seeks to recognise the importance of engaging other key stakeholders, such as service delivery agencies and the settlement sector peak bodies. The draft framework has been endorsed for consultation by all jurisdictions.  We are currently consulting with a wide range of stakeholders, including relevant state and local government organisations and associations, Commonwealth agencies and peak bodies including SCoA.  It is