text as well, that part is what made me frown. posted by rollick at 2:48 PM on August 17, 2010 The problem is Dunning-Kruger. Dunning-Kruger doesn't say that people who're bad at something think they are as good as pros, it simply says that they rate their skills higher than they really are. Eg, if I decided to have a go at neurosurgery, I might pop open the cranium and get to work, and afterwards think I hadn't done that terrible a job, and patients die on the table all the time, after all. But I'd still be aware that actual doctors were better at it than me. Dunning-Kruger doesn't say I'd think I was as good as them. The real problem is that too many people don't treat design as something needing skill and training as surgery does, they treat it as something that anyone can do, if only they have Photoshop and a bit of common sense. Hell, doesn't my cousin's son have Photoshop? When you don't acknowledge that there is expertise and skill in a field, you're more likely to insist on your own opinion, and be more reluctant to accept that it's wrong. posted by bonaldi at 5:55 PM on August 17, 2010 It's not that it is impossible to change user input to lower case that's laughable, it's that users will either assume (1) you don't know what you're doing and have a broken site that changes what they wrote (2) you do know what