decor. The lack of a reception area and poor signage wasn't great. I had to phone the owner to be let into the room. The shower was large and modern but there was hardly any pressure in the water. Did you find this review helpful? yes no 7.5 The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. "The hotel is a little gem! The friendly, professional staff, well presented rooms and relaxed atmosphere combined with an excellent breakfast provided an ideal base from which to explore the city of Lancaster." "Staff was very friendly and considerate, made us feel comfortable. Breakfast was abundant. Beds were ok, bathroom new and clean. Excellent location in the city centre, 5 minutes walk to the railway station."