Comment: Eligible for *FREE* super saver shipping. Amazon customer service with delivery tracking. A book that has been read but is in good condition. Very minimal damage to the cover including scuff marks, or very small tears. Binding has minimal wear, and some pages show signs of use. Occasionally these may be former library books. CD may NOT be included! Editorial Reviews Blohowiak, author of Lead Your Staff to Think Like Einstein, Create Like da Vinci, and Invent Like Edison (1995), begins here with the assumption that downsizing--by whatever name--is now a fact of organizational life. Rather than argue its faults or merits, he targets those responsible for keeping things going after downsizing has taken place. He notes the problems faced by so-called survivors, those employees that remain with the organization, and he analyzes the various skills a leader must have to motivate these employees to maintain or increase productivity and quality. The need, demonstrates Blohowiak, is for a leader to be an educator, quality assurer, cheerleader, dragon slayer, talent scout, and all-around well-adjusted human being with a sense of humor. David Rouse This book is great. The author doesn't gloss over the reality of working in our new, downsized environment, but doesn't take the victim route either. This book is funny and empowering. I bought a two copies to share with management.