print you signed off on and certainly didn't read. Calling customer support to complain probably wouldn't get much done. Getting Busted Scamming Apple wasn't always a straight path to free shots and making it rain iPhones -- sometimes, the bad Geniuses were caught in the act. Jake could recount four separate instances of outright employee theft at the store, ranging from manipulating inventory lists to faking transactions to straight-up theft. One guy allegedly pretended to ring up transactions and then would cancel them out after "swiping" a card. This worked for a long time until someone finally noticed that they never gave their "customers" -- who were in on the scam -- receipts. He reportedly swiped iPhones, computers, accessories, iPods, everything, but was eventually caught by management and forced to pay for what he'd taken (more than $US20,000) to avoid criminal charges. Another was allegedly stealing cash from the store's safe during nightly counts, which went on for several weeks, but was discovered by a manager who had to open the store the next morning and promptly fired. One Genius had a rather elaborate con going. He was alleged to be taking service inventory with fake customers. His friends would come in to the store and have their devices replaced with an incorrect product (Say, an original iPhone swapped for a 3G, gratis). The new product was put into the customer's hand and the employee would put the defective product back into available inventory. This went on for more than