gone for lunch or a meeting and be back after 1 hour only to find out that a social massacre had already happened. The longer you don't respond the more angry these people get. Remind these users to exercise patience. Apologise to them and remind them that while you would love to respond immediately to their comments, sometimes, it's just not feasible because you are also attending to other tasks. For sure, these people will understand, they just have to be reminded from time to time. Users Who Notice Your Every Mistake Needless to say that as content creators, we need to know basic grammar and spelling. But sometimes a little mistake slips by. When this happens and you notice some users are calling you out for every mistake you make, what you need to do is apologise graciously. Remind this type of users that you are only human and that you should be back to normal tomorrow. Have you encountered any of these pet peeves? Share your experiences below! Mel has a journalism degree with a passion for Search Engine Optimisation (SEO), she has over 5 years experience in helping businesses get higher website rankings. For help with your SEO strategies, call Bitmeark on 03 9012 6600.