. If they have books, videos, or any kind of recorded information, it might give you a clue to their communication style... and even their delusions and hallucinations which could cause them paranoia. 8 Finally, remember that this is an intense experience for the patient . The old technique of violently shaking them, yelling, "Snap out of it!" will often elicit a more negative response than a positive one. Never do that. Be sure to make eye-contact, and keep an intense, but still sympathetic and soothing look in your eyes if you want to possibly end the conversation. Otherwise, don't stare at people. It's impolite and may provoke an unwanted response. If you follow this advice, you'll find that the person you can't understand, who apparently can't understand you, is truly a fascinating individual. You might become friends. Try "agreeing": find a way to express their conclusions in a way you can agree with Don't be alarmed. Never use the "Snap out of it!" routine. Give them plenty of space, and time. Let them present their ideas in their own way. Be gentle Don't assume they will automatically become violent or threatening - the overwhelming majority of people with schizophrenia and other psychotic illnesses are no more violent than the general population. Having 911 on speed dial is not necessary. Featured Articles Meet a Community Member Meet JirachiQueen , a wikiHow editor for 2 years now who loves bold editing, contributing to the Youth Project , and helping out other