was not sufficient for me to get cash from the bank, fill out forms, provide identification, and pay a $111 fee (to send $1,200 U.S). I needed to also return a phone call to Western Union, wait a half hour, then identify the transaction number, my driver license number, and the recipient's name. Then, incredibly, I had to identify HOW the recipient would SPEND ALL the funds, HOW I am SURE of the... Western Union has the worst system I've ever encountered, you actually went in to my credit report for the transfer of a lousy $200, I was asked questions about who I pay my mortgage to and who I took credit from to purchase my car. To put the icing on the cake, you denied my transfer of $200 for my desperate brother and the agent had the audacity to offer a 50% discount hahahaha what a joke you people are, I rudely stated to him that I wanted nothing from Western Union and rather stick to... Last month, my boyfriend and I were sending money to California from New York to my boyfriend's brother in order to put down a deposit on an apartment that we really wanted to get. We decided to use Western Union and we called the 1-800 number and asked the customer service representative if they deducted the money from the credit card and if it was sent to the destination. The rep "assured" us that the money was there and the transaction