very kind and helpful. " Ms J W Spoors, 25.05.2011 " Thank you and your staff for prompt, efficient and very courteous service" Mr D Mackay, 09.05.2011 " I am very happy. Thank you for your help " Mr L Walker - Nr Exeter, 27.04.2011 "You have been very helpful.  Thought I'd let you know" Miss Tyler , 27.04.2011 " Thank you for being very helpful and patient with me " Mrs J Machon, 18.04.2011 "Thanks for all your help." Mrs P Franklin, 18.04.2011 " Thank you for your advice.  You have been informative and a lot friendlier than your competitors. " Mrs J Link, 13.04.2011 "You are very helpful at explaining the cover to me, as I have not dealt with this before.  You are very friendly unlike some of your competitors that I have spoken to" Miss McLeod, 11.04.2011 " Thank the team for how well and how quickly they dealt with my claims cheque " Mr G Perry, 11.04.2011 "Just writing to thank you for the ticket I was lucky enough to win in the raffle.  I thoroughly enjoyed the afternoon.  Thanking you very much" Mr B Stephens, 07.04.2011 " You were helpful and informative.  Thank you for all your help " Mr P Rosdol, 28.03.2011 "My thanks to you and the rest of team for sorting my claim out so quickly" Mr G and Mrs S A Perry, 25.03.2011 " Many thanks for your prompt action, it really is appreciated " Mr and Mrs Whale, 22.03.2011