August 16, 2010 [ 3 favorites ] contessa : " Boss: "WHAT???? It takes three weeks to make a stupid LINK??" " Technically, "mailto:complaints@example.com" is a link. The alternative is maybe overengineered, but doesn't rely on people setting up email clients on their desktop. posted by pwnguin at 9:36 PM on August 16, 2010 We didn't sell a single product, our competitors killed us. That story veers way beyond mere incompetence, into the zone of arguable corruption. posted by UbuRoivas at 10:06 PM on August 16, 2010 Ultimately, the service provider/client relationship is about being a good fit as it is about anything else. Sometimes personalities clash or do not mesh, which provides fodder for snotty websites linked to here. If you can't get your client to trust you enough to listen to you, or if you can't communicate easily with your client, it's time to move on. Hopefully this can be done early enough in a project so that no one is inconvenienced. posted by KokuRyu at 10:17 PM on August 16, 2010 Our ISP is holding our domain hostage and won't give us the passwords, he won't let us maintain our own site, he has to do even the most miniscule changes. But he never returns our calls. Why would you even consider a continued relationship with the developer at this point? posted by Tenuki at 10:29 PM on August 16, 2010 [ 1 favorite ] Our ISP is holding our domain hostage and won't give us the