ventrilo, his voice chat, wouldnt work when he would shrink it, turn off the user account control and it worked the way i see it is this.....in general, we as consumers and members of the public, are 'forced' into buying products we may not actually need.....so, theres a whole raft of people who dont actually need a pc, have no knowledge of pcs, yet own one...because they can "email their kids in australia or whatever". So, the assumption that if you have a pc, you must know how to use it....doesnt always apply. Ive worked in the IT side of the banking industry for 15years now...running systems from server based, right up to IBM mainframes, and you wouldnt believe the skill differences ive come across....never ever assume people know what theyre doing (remember the jokes about using cd players as coffee cup holders? people have in fact done it) So UAC is good for these sorts of people...as long as they can apply a modicum of common sense....nothing to do with pc literacy, just good old fashioned common sense....ie, they WONT allow "big fats wobbly naked women.com" to turn their pc into an internet brothel....common sense isnt it. If your distruibuting Vista in a large enviroment, you should know, and be able to use group policies to stop most of the pop ups getting to users in the first place anyway, if you dont, then you are an end user trying to install something on the works pc that you