21 May, 2008 When you select a web developer for your new website, always ask how the building process works. First, you need a kick-off meeting to discuss your statement of requirements. Next, it's a good idea to consider the design process, iterations and sign-off - ask the developers what they need from you in terms of logo, brand guidelines, palette and images. Next comes slicing, where the design is converted to templates and the developers upload your copy of the content management system, add any bespoke functions and incorporate the templates. You should then have a demo site that you can work on before the launch, to test functionality and preview the design and content. When it comes to content, there are a few important points to consider. Does your quote include them doing this or are you doing it? Does your content need rewriting? This is guaranteed to be the most painful part of the project, because you have to either write it all or chivvy everyone else into doing it. The key is to start early and plan for delays. If you are having any interactive elements, these need to be built for testing. Similarly, donations, shopping and payments need to be built and tested in advance, as do navigation, links, interactive and e-commerce elements. Further testing can be provided by volunteers. As for the launch itself, plan when and how this will happen. If you already have a website, do you need to make sure people