Offenders Act 2012; and when estimates will be available of the numbers requiring specialist telephone or face-to-face advice. HL3424 Lord Beecham to ask Her Majesty's Government how the vulnerable, elderly and people with disabilities unable to use the telephone or the internet will gain access to legal advice in the relevant gateway areas under the Legal Aid, Sentencing and Punishment of Offenders Act 2012. HL3425 Lord Beecham to ask Her Majesty's Government whether a third party making a call to the telephone gateway established under the Legal Aid, Sentencing and Punishment of Offenders Act 2012 on behalf of a person seeking advice will be able to receive face-to-face advice from the provider contacted. HL3426 Lord Beecham to ask Her Majesty's Government what will be the criteria for determining whether applicants are referred to a specialist telephone adviser or a face-to-face adviser under the gateway system established under the Legal Aid, Sentencing and Punishment of Offenders Act 2012. HL3427 Lord Beecham to ask Her Majesty's Government what steps they have taken to ensure that telephone operators for the gateway system established under the Legal Aid, Sentencing and Punishment of Offenders Act 2012 will be able to assess the mental or other capacity of people seeking assistance to give instructions or conduct their case. HL3428 Lord Bach to ask Her Majesty's Government in how many welfare benefit appeals in the last three years the Social Entitlement Chamber First-tier Tribunal has identified an error in law in its own decision under Rule 39