and to be tricked into a new contract is shocking. I do not know what to do and feel like just leaving and Orange can go looking for there money! Can anyone please advise on the best thing to do as many phone calls I'am getting nowhere! Request a transcript of the telephone conversation in which the new contract was requested and agreed. If they are unable to produce evidence then there can be no new contract. Hi thanks for your reply, I done this but they said the aren't able to provide the transcript! Just my luck to be honest. I cannot believe that I'm stuck in a contract with a max speed of 2MB when Fibre broadband is available for me to order now! You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum