a lot of people to thank. Our next-door neighbour rang the fire brigade and another lady rang the ambulance. Someone also brought us food, they've all been really nice. "The staff at the hospital were especially good, I was grateful for their patience treating two of the boys, it was a job well done. All the support we've had has just been fantastic, I feel quite blessed.'' Another family member had offered to house the family until their situation was sorted and there had also been people providing clothing.  All of their furniture, bedding and appliances have been destroyed. After returning from the hospital, the woman said seeing the mess their home was in had really brought home the message about having a smoke alarm. She said she wasn't sure how the fire had started, but could only guess something had been left on the stove. Their dog had also been taken away to be treated for smoke inhalation. Fire communications shift manager Steve Smith said by the time they got the call at 5am the fire was ``well involved''. "When they got there, some guy had jumped out the window and hurt his leg. The fire service were at the house until just before 7am [yesterday] morning but they left one truck there to make sure it didn't flare up again.'' He said fire safety officers were at the home until 9.45am. Rotorua Fire Service assistant fire commander Nigel Richards said the fire highlighted the importance of smoke alarms.