does not appear 1 hour. Recorded in the complaint book a statement, but maybe there will only remain. From the receptionist lady as an answer to my complaints I received the following answer to the lack of hot water - there was a failure, but informed us too late. Why for such problems guests should notify the hotel - don't they worry about a surprise inspection by relevant authorities and should not the hotel to have someone to monitor whether everything is OK - is there hot water, is there current conditions; breakfast? Stayed May 2011, travelled with family Value Sleep Quality Cleanliness Service Was this review helpful? Yes Problem with this review? Ask zvezdi about Interhotel Veliko Turnovo This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC radoNessebar Nessebar, Bulgaria 1 review "Never go there" Reviewed 22 May 2011 Me and my girlfriend chosed this hotel for a weekend holiday. The hotel is rated as 4 Stars - but according is not more than 2 Stars! The hotel was old and dark - nobody from the staff even smiled to us for welcome! They didn't look to us while explaining about the room and hotel services! We were accomadated in room 238 - the room is small and not very clean. It was dusty everywhere. The room is next to the garden restaurant and the smell of BBQ in the room was very strong. The biggest surpise was that there wasn't hot water!!!