State's Corrections Inspectorate. Workers at a youth detention centre had complained about "the poor state of health of young detainees" arriving with GSL. Food, water, toilet stops were still an issue. GSL told the Ombudsman it assumed that prisoners had "had a meal prior to departure, or will receive a meal at the destination". They were wrong about that. GSL said it did not give prisoners plastic water bottles in case they used them as weapons. In the aftermath of the Ward Inquest ABC Television interviewed Keith Hamburger, who had exposed GSL's abuse of immigration detainees four years previously. ABC asked Hamburger, a career public servant who had held senior positions including Director General of Corrective Services in Queensland: "Does it surprise you that these issues are still current years after you've written your report?" "That's a matter of great concern," said Hamburger, "because this is not rocket science, we're dealing here with duty of care." The pressure of competition In May 2009, G4S, describing itself as "a successful and experienced player in the Australian prison management industry", made a submission to New Zealand's Parliament backing a pro-privatisation bill. It was sixteen months after Mr Ward's death and G4S trumpeted its "well established risk management and compliance framework", explaining it in a remarkable way: "Risk is identified, assessed and monitored through a risk management matrix and is managed through a continuous and proactive risk-based operational audit compliance programe that is both internal and external." All clear? The company recycled some