come home with a letter from the teacher because he tried to steal food from another kid, or he will swap the sandwich with another kid, eat something he is allergic to and end up in hospital. Alternatively, you might be making sandwiches in a deli and need to interpret a customer's order, e.g. a "club sandwich", "Ploughman's" or a "Montecristo" and make the sandwich quickly, otherwise the customer will complain or walk out. As part of the angle, decide what are the overall consequences of getting this process right and wrong. Do learners "fail" or do they get to try again until they get it right? Or are the outcomes more nuanced with feedback specific to the choices made? If this is the case, how do you ensure that other learning content is addressed? If the learner makes all of the right choices first time around, how do you ensure that they know why their choices were correct? 2. Map the Normal Process It makes sense to start with the "correct" or ideal process for dealing with the scenario so detail the correct steps required to complete the task or follow the process under normal circumstances. Using these steps, create a "process flow" using either a flowchart diagram in Word or Visio or even using an application such as Twine . Make sure you number each step in the process. This will form the top level numbering for all choices and branches in the lesson. 3. Identify and Define