in priority need, they have to provide emergency accommodation while they investigate the case further. If the case is an emergency, they will make arrangements to provide accommodation overnight or at weekends until offices open again to take the application. In an emergency, this service can be found by: In most cases people wanting help from the council will need to provide evidence of identity of all in the household, of their immigration status and of where they have lived before. Go here for an explanation of the types of documents that are needed . If the documents are not available for good reason, the council officer may want to see some other form of secure ID and get permission to contact the Home Office (where appropriate) to check on immigration status. Where someone is only entitled to limited help as homeless (for example, because they are not in priority need or are intentionally homeless), they can still go on the council waiting list or housing register . The Housing Rights website was jointly developed by CIH and HACT with support from the Building and Social Housing Foundation . It is written by Sue Lukes and Sam Lister (CIH) and co-ordinated by John Perry (CIH). Material on Wales is prepared jointly with Shelter Cymru (providers of comprehensive advice services in Wales); material on Scotland jointly with TC Young (Scottish social housing solicitors). Web design by Currant .