and mobile world unimagined in 1991. There are some who would have preferred us to remain snap-frozen: to just keep doing what we were always doing, in a very traditional sense, on radio and television. Who would have urged us not to move into a world of round-the-clock news, delivery online and through apps, not going near Twitter and Facebook. Instead we have looked to rigorously engage -- not simply rely on what we have always done -- but what we can uniquely do and how we can service our audiences most effectively in this digital age. We have limited funds and new demands. It would be easier not to cut programs, nor create new ones; easier not to reallocate priorities and re-examine the way we work. But we must to ensure we deliver the very best service we can to audiences today. We must focus on what we do best and what is best for the people who own us, fund us and use us. That is why we found the money for News 24; why we are streaming our services to online and mobile; have created industry leading apps; developed iview and new services on digital radio. There was no additional funding for any of these activities. Some, like News 24 and the streaming services, are a very major financial investment for us. The cost of delivering our streaming services continues to ramp up dramatically. It is a storm driven by increased audience demand: educated consumers, with smarter