file is edited in the cloud, where revisions are saved and recovered automatically. Like most of the other Google Apps, administrators can set permissions in Google Docs so that only certain workers are allowed to view and share files. Another convenient feature is the ability to export the documents into different types of file extensions, which can be helpful in those times when a client or customer needs a PDF file ASAP. "I use Google Docs internally," says Cross. "I have a graphic designer that works only part time, so I post estimates and client proposals there." Using Google Docs to edit other common files such as itineraries, newsletters and articles can help resolve common issues that arise among employees when collaborating on projects. As useful as Google Docs has been to many business owners, Wyrick of Raidious says that one thing to keep in mind is the fact that the people on your staff will have varying degrees of computer skills. So, if and when you do implement Google Docs for creating and editing your most important files, Wyrick says, it maybe helpful to designate a project champion who understands the application. "There might be some users that will be less excited about the changes," says Wyrick. He also advises newcomers to frequent the help guide on the Google Apps site. Google Sites is a basic site-building tool that companies can use to create a private intranet hub of information for employees, or even a public domain that serves