call. We approve the site and insist it goes live now. He wants to do further testing, but we insist it goes live. Drop dead date is 6 days away. We should be online already. He reluctantly approves. But the next day, the site still isn't live. This really pisses me off, it's just one line of HTML redirect which I could do myself if he'd give us the passwords to our own damn site. But he's holding us hostage. We spend days emailing and phoning him to ask why the site isn't live yet. Finally, 1 day before the deadline, we get an email. IT guy: I am waiting for your approval on the website. When will you be finished testing so it can go live? Client: We gave approval 5 days ago. We wanted it online 5 days ago. Make the site live NOW. What part of NOW do you not understand? The site goes live two days later, one day after our drop dead date. We weren't even in the Google index when the big single-day bonanza of orders hit.. someone else's web store. We didn't sell a single product, our competitors killed us. posted by charlie don't surf at 9:34 PM on August 16, 2010 [ 3 favorites ] You know what's worse than a client that doesn't know what they want? One that knows exactly what they want. Those are the ones who are nigh impossible to please. posted by azpenguin at 9:35 PM on