Claims Advisory Group could be the answer to your claim Payment protection insurance (PPI) has been mis-sold to thousands of consumers over the past decade. Payment protection insurance is an insurance policy that was designed to cover a policy holder's loan repayments if they were to come into unforeseen financial issues such as redundancy. However, in many instances this isn't the case. PPI could have been added to a loan, credit card or mortgage in many ways, sometimes even without consumer knowledge. Payment Protection Insurance could have been mis-sold to you in many instances. These are varied between different criteria that could mean that you were unable to claim on the insurance should you need to. These criteria include; unemployed, retired, self employed or having an existing medical condition.  Even if you were in these categories at the time of purchase, but are now for example in employment, the cover is still void. However, PPI could have also been mis-sold through false pretense, and this was a nationwide practice. High-street lenders have admitted to mis-selling PPI by claiming that the consumer had more chance of securing the loan or would have to take out the insurance to obtain the loan. Although the consumer is aware that they do have PPI, it is an optional cover and should therefore only been sold as an 'add-on' rather than mandatory. Possibly the most shocking form of mis-selling was lenders adding the PPI policy without any consumer knowledge. Therefore, consumers could be paying off