but if I get no reaction then I'll walk away thinking you're a bit simple.  After all, treat others the way you would like to be treated, yeah? And for goodness sake, remember that I genuinely couldn't give a shit about what crappy thing happened to you that morning.  Build a bridge and get over it, you're at work, not a frickin' counselling session. The Body Shop are notorious for this. You cannot step foot in that shop without 4 staff members constantly hounding you. Most of the time I just go in there to look around and see what new stuff they have in store, but literally the second I put my foot in the door they are all like "YOWHATSUP, WHATCANIHELPYOUWITH?" and I'm like "err...I just...want...to look" and they are like "ANYTHINGINPARTICULAR?" which then gets me into a snooty attitude and I just want them to back off and let me breathe. It's all because head offices have it in their heads that this is what the customer wants. The poor salesperson knows it isn't, but they're stuck with toeing the company line because otherwise they a) are stuck on minimum wage with no commission or b) get reprimanded for not 'greeting people'. It's counter-intuitive and times need to change. Ever noticed that you go into a clothing store and get completely ignored at the counter? It's because THE PERSON WHO GREETED YOU HAS CLAIMED YOU AND YOUR PURCHASE HAS TO GO TOWARDS THEIR TARGET. As in, they