am very grateful that you look after your existing customers.  You are very kind and helpful." Mrs J M Hillier, 10.11.2011 " Thank you for the voucher you have sent to me, for recommending my neighbour to you.  It will come in very hand for Christmas " Mr A Dunn, 07.11.2011 "Thank you very much.  You have done a really good job." Mrs N Baker, 07.11.2011 " Thank you " Mr M Shortt, 31.10.2011 "You are doing a good job" Mr H Brewer, 07.10.2011 " Thank you once again for your assistance. " Mr G Lewis , 05.10.2011 "You are very efficient" Mr J Rutherford, 31.08.2011 " I was impressed with your prompt service in getting all the information out with the quotation and your call back service to make sure I received it. " Mr C Jarvis, 26.08.2011 "Thank you for being very kind and good" Mrs C R Jarvie, 25.08.2011 " Thank you for being kind and helpful " Mrs D Lacey, 23.08.2011 "You are very good on the phone" Mr J Peters, 12.08.2011 " Thank you for your good service " Mr K Sweet, 02.08.2011 "Thank you very much for calling me to let me know about my cheque" Mrs N Higgins, 02.08.2011 " You are very helpful and friendly and have been fantastic over the years " Mr M Merry, 01.08.2011 "Thank you for your prompt and friendly service" Mr M Smith, 29.07.2011 " You are absolutely wonderful " Mrs A Fryer, 25.07.2011 "Your staff are