job. You may want to uninstall it and install another antivirus product after the process is complete. Dealing With More Problematic Infections Some viruses and other types of malware dig their hooks deep into your system, making them difficult to remove -- especially by antivirus products you install later, after the virus has infected your system and had time to run wild, possibly downloading additional types of malware. Booting into Safe Mode can help. In Safe Mode, Windows won't load third-party software (including the virus), so you'll be able to run your antivirus program without the virus interfering in the background. To boot into Safe Mode, restart your computer, press the F8 key while the computer is booting up, select the Safe Mode option in the boot options menu, and press the Enter key. Run the antivirus program in Safe Mode and restart after you're done cleaning up. (If you don't see the boot options menu, restart your computer and try again -- you may not have pressed the F8 key at the correct time.) If you need Internet access in Safe Mode, select Safe Mode with Networking in the boot options menu instead. If running the antivirus in Safe Mode doesn't work, you can try booting from an antivirus rescue CD. When you boot into the rescue CD, the antivirus gets a clean environment to work in. It can scan your hard drive while the virus lies dormant, making it easier to clean infections that make themselves hard to