initially at least -- until I take time to remember that it's not about me.  Unless I consciously make that step, it easy to let others dictate your emotions, intentionally or otherwise. ttp://jeremystatton.com/ Jeremy Statton Great point, Cole. ttp://unknownjim.com/ Jim Woods Consider that the offender might just be in a LOUSY mood. Take some time and listen to them. Their child could be sick. Their mom might have cancer.  Take a couple steps back and then you probably can see more of what is going on in their life. Some people are rude just to be rude, but I think that is actually pretty rare. Often there is an underlying cause for why others are hurtful. ttp://jeremystatton.com/ Jeremy Statton Great thoughts, Jim. You just don't know what is going on. If you stop and listen, you might even find a way to encourage people. ttp://unknownjim.com/ Jim Woods Thanks. I totally agree. I think the key is to just be open to the idea that EACH of us has a story to tell and then listening. Talia love this concept.  one of the things one of our pastors teaches on is -- learning to be unoffendable.   one of the best things i think a person can learn. ttp://jeremystatton.com/ Jeremy Statton I like the way your pastor puts it. unoffendable. ttp://www.facebook.com/profile.php?id=5\\... Seth Barnes Excellent post, Jeremy. Thanks for the practical advice on an important subject. Loved this article. Very clearly articulated and thoughtful. I have to remind myself all of the time