that need improvement. So it is with the Windows Phone OS. And while I do -- and will here -- make the case that the net score for Windows Phone is overwhelmingly positive, it's important to know what you're getting into. And that includes the bad with the good. The biggest problem Windows Phone has, frankly, is perception. Thanks to clueless, ivory tower tech pundits and bloggers who can't see past their own biases, many believe that Windows Phone and/or Nokia is doomed, and that a supposed lack of apps, or key apps, or certain apps, will carry this thing down just as surely as did the iceberg to the Titanic 100 years ago. But as with the causes of that actual disaster, things here aren't so simple. And the supposed lack of apps is simply not a problem at all. In fact, this is simply the new version of the "lack of cut and paste" argument from late 2010, a bogus criticism that one can easily toss out to try and discredit the product. But when you argue that things like this are a problem, you're really just betraying a lack of sophistication. Cut and paste wasn't a problem in late 2010. And apps are not a problem today. But there are some real problems with Windows Phone, issues that do in fact affect one's daily use of the device in negative ways. These are the things that Microsoft and Nokia need to fix, sooner rather than later.  And