How to make car insurance claims painless Car insurance is one of those things that some people grumble about paying for, but should you be involved in an accident -- something we'd wish for even less -- car insurance is something you will definitely appreciate having. Fortunately, the large majority of car insurance claims are for minor accidents, such as small car park accidents, dents and broken windscreens. And only a minority of more serious accidents -- in which someone may have been injured or killed -- require the presence of police. For any kind of claim, there are a number of points that you can follow to make the process quicker and easier. Following an incident, record as much information as you can. A lot of people collect just the name and registration details of other parties involved, but the more detail the better when it comes to lodging your car insurance claim . Aside from the time, date and location, collect the full address, licence and registration details of other drivers involved. Also make note of whether the car is owned by someone else other than the driver and take down their details. Other information that will help in the car insurance claims process include the colour, make, model and year of other cars involved and the extent of damage to them -- it helps if you can take photos of the scene either with a digital or mobile phone camera. Take notes and photos of damage to