in different areas of life and SkillsYouNeed has sections covering many of these. However, the foundation for many areas of our lives are good interpersonal skills since these are relevant to our personal relationships , social affairs and professional lives and are the basis on which we can develop other life skills . Unlike specialised and technical skills (hard skills), interpersonal skills (soft skills) will be used every day and in every area of our lives. Here, you can find out how to develop specific interpersonal skills including: Learn to Listen Listening is not the same as hearing. Take time to listen carefully to what others are saying through both their verbal and non-verbal communication. (More on Listening Skills ) Choose Your Words Be aware of the words you are using when talking to others. Could you be misunderstood or confuse the issue?  Practise clarity and learn to seek feedback to ensure your message has been understood. Encourage others to engage in communication use appropriate questioning to develop your understanding. (More on Verbal Communication , Questioning and Effective Speech ) Understand Why Communication Fails By learning about the various barriers to good communication you can be aware of - and reduce the likelihood of - ineffective interpersonal communication. (See Barriers to Communication ) Be Positive Empathise Understand that other people may have different points of view. Try to see things from their perspective. You may learn something while you gain the respect and trust of others. (More on Active Listening