We stayed at the Chateau Frontenac in room 6104 on March 21. What can I say, it really was the low of all our hotels this past week. I did book just a Fairmont Room which is basic standard - I understand that as I have stayed at many Fairmont properties. I had been warned that this hotel is notorious for putting people into small rooms. Check in was somewhat smooth and our check in clerk was friendly. Room size - outside of the furniture - we had very little space for our luggage. VERY SMALL rooms, too small for three people sharing. Cleanliness - this is where the Fairmont fell short. I can not tell you how disgusting hair from previous guests is - this room was full of it. While I was standing in the shower getting the heebie jeebies, I looked up at the air duct above me - bad idea. The duct was caked with what looked like years of grit and dust. Next, I needed to dry my hair - I pulled out the hair dryer to find children's Mickey Mouse stickers pasted on the dryer. Does housekeeping not look at this sort of thing? Armoire and television were both caked in dust. I was thinking it best not to look for more dirt as I was likely to find it. Guest Services - again, this hotel did not meet my expectations. ONE - On arrival, we were told there was no concierge on duty.