I have stayed abroad. We had a slight problem with our electricity when we checked in and after travelling for 12 hours it wasn't the best welcome as we had to sit in darkness for a few hours until maintenance could fix the problem. Thankfully this got fixed as the hotel was full, we were getting worried! Reception are friendly but I have to say it is the bar/restaurant staff that keep the hotel so high on tripadvisor. They are amazing and could not do enough for you. We work in the hospitality sector ourselves and can relate to the staff, the hours they put in is unbelieveable and they still they have smiles on their faces. I don't know how they do it! Special mention goes to Erman (what an amazing man, so good at his job - thank you!), Pasha, Eminem, Neil and Unal. We booked our tours through Batman across the road on the left hand side and got great deal with him. The clothes shop across the road is good as is the supermarket (very friendly man that works there). I used the hairdresser in the hotel side a few times and my bf got a turkish shave, highly reccommend them. We went half board as we were on a budget and the food was lovely. Starters and desserts were buffet style and you pick your main meal on the menu which is great as you know this is cooked fresh and know you like what