begin to make payments to you. Payment will be made by standing order from my bank as the bank have taken my debit card. Please note i will commuicate about this debt in writing only. I guess im looking for reasurrance that im going about things the right way and to perhaps get a little help along the way also. How long do wonga take to reply normally? i sent the email to customercare@wonga.com . Should i go ahead and start the payments if i dont hear from them? are the wonga bank account details correct in the sticky? I also shifted my money to my savings account at Halifax (was devoid of money btw) is that protecting it? Re: Trying to get a payment plan with wonga Heard from wonga today, not answer to my email, but a generic email saying to go to their website and set up a payment plan. But the website plan only lets you set up 3 installments, plus i don't want them having any of my card details again and such like.. So i sent them another email basically a copy of the first one with the suggested payment plan on. Hopefully i will hear something. Re: Trying to get a payment plan with wonga Good email. Just be careful with excluding any debts from your dmp . I don't understand why you haven't just added the Wonga debt onto your debt management plan? If you're with payplan you will have provided them