can't be completed..." error popup in over 6 weeks or so, and can't take the time to try and reproduce it. It may or may not have something to do with zone alarm. Microsoft won't say anything about it since they don't live here anymore, at least not in any valuable technical capacity. In my reply on the other thread I confirm the bug with zone alarm and remote desktop. The remote host hang is mentioned in the official zone alarm release notes, so I'm not making this stuff up. You must be seeing this error by means of an entirely different pathway not related to zone alarm. In my case, zone alarm might be exposing a weakness in the microsoft code or vice versa. 2. Attempt to login to the machine interactively at the local console. Thanks for the link into this discussion. Zone Alarm is one part of the issues. I've also established that MS Essential Security also causes issues with RDP (see updates in the thread you've linked to). I'm also pretty sure that not all problem are caused by ZA and MS SE, but hopefully these leads might help others figure out what's going on with their systems.... I am having this same problem and I have ZA installed.  I thought I would post so that bubbapcguy might realize that it is a lot more than two people having this problem. I am tired of these posts getting closed as answered as well.  I have quite