concentrate on folios 3/another, a 3yo teacher, insinuates in meetings, raises issues dealt with 6 months ago -complaining that everyone should know despite these issues being between her and president. NEVER comes out with what she wants to talk about....yet past students have complained that she backstabs all the time, when they are at lunch. Sounds to me like you need to set the record straight. I would start by letting the staff know that there are going to be some changes, as it is evident by ( give examples as above) that there is a lack of team spirit and some confusion as to job roles. I would also review job descriptions and include: *Who staff are responsible to ( being you the Director ) *A requirement for team work *Responsibilities to include input into daily program and reflections, attendance at staff meetings. Use NQS eg: (Standard :1.2 Educators and co-ordinators are focused, active and reflective in designing and delivering the program for each child.) * Staff who refuse to sign in and out should be informed that they are in breach of the Regulations. (find the right clause to back you up) * Do some listening find out which staff are not communicating respect to parents and talk to them, tell them you are giving them a verbal warning ( time also to check out your code of conduct policy ). Tell your staff that basically these changes will happen, as ultimately it's you who will be responsible