simple three-phase process (based on Charity; Gillis and Moore Swaziland , Ears to the Ground ; Pew). These phases include: consciousness raising, working through the issue with the community, and issue resolution. While the resolution phase may sound like a final stage, it is just the beginning of actually solving problems and getting the community involved in solving their own challenges. In the consciousness-raising phase, the journalist finds out what issues are of concern in the community. To do that, the journalist must become part of the community. The journalist connects to the citizenry, not just opinion leaders in the community. They need to learn: what the people think is going on in their community; what the people would like to know more about; and, how the citizens think they can make a difference and improve their lives. In the second phase of working through issues, people have now identified?for the journalist?the issues. This can be thought of as a ?community agenda?. The citizens have given their input to the media and enlightened them on what is important in their community. From these issues, the journalist can begin to construct news stories that highlight the peoples' point of view of what is happening, or perhaps hold meetings to find out what the community would like to know more about, how they would like to see issues addressed, collect ideas, discuss ideas, bring government into the discussions, and see how they fit into the picture. This activity leads to the third