hotels. I was going to book thd Riu but decided against it as I was told by several people that the good was terrible. I chose thd Hard Rock as it was up until August 2012 a Palace Hotel, like the Moon Palace in Cancun. I'm glad that I made thd decision to stay here. We were picked up from the airport by the hotel. It was $120 for 4 people for arrival ans departure, which I'm sure would have been much cheaper by taxi but I thought we would be much safer going through the hotel. Upon arrival we were given an upgrade to an ocean and pool view. It was lovely. The rooms are very modern and clean. I believe they all have jacuzzi's in them. Our room did anyway. We have stayed in many all-inclusive resorts and many have quite a few hidden charges but not this one. Everything from room service, free calls to the US and Canada and wireless are all included. Those are things, which we find not normally included. We also received $1500 resort credit as we went in off season. You can use this for $300 in golf, $300 in the spa and many other activities. You only need to pay 16% gratuity. It was great as we planned on going to the spa and golf anyway, so saved quite a lot of money. We couldn't use it for the dolphins as our children were not 8 years old and older but