management tends to stress the importance of working with employees so that everyone shares the same goals. Major organisations have adopted this approach e.g. Boots and Argos. Teams now operate through consensus not authority. Successful leaders don't start out asking, "What do I want to do?" They ask, "What needs to be done?" Then they ask, "Of those things that would make a difference, which are right for me?" They don't tackle things they aren't good at. They make sure other necessities get done, but not by them. Successful leaders make sure that they succeed! They are not afraid of strength in others. Andrew Carnegie wanted to put on his gravestone, "Here lays a man who knew how to put into his service more able men than he was himself." There are very different kinds of leaders, the diagram below will aid in showing these various types. What do leaders actually do then? Leaders or managers tend to have a very wide range of duties and these duties must relate to all aspects of the business and its operations. Tasks may include: Deciding objectives for the organisation This entails a sense of direction for the organisation most organisations express this from their mission statements. Interim goals will need to be set and these interim goals help the organisation move towards its overall aims. Providing expertise and setting standards for the organisation In difficult times the leader would be expected to show enthusiasm and take a major role in solving problems