On august 25, 2012 somebody broke into my locker and took all the cash, cellular phone and my watch. The receptionist was very insensitive when I reported the incident and told me they cannot guarantee the security of the lockers. I asked her if this is the first time they have such an incident. She answered that it is not the first time but it doesn't happen often. I asked her when the last time they had a rubbery in the lockers was and she told me that happened 3 months ago. This is unbelievable for a serious service provider company. They are OK that every 3 months their clients could be rubbed. They do not feel responsible or obliged to improve the security. I do not recommend you Polar's Bear Club Lucian Stayed August 2012, travelled with friends Value Location Cleanliness Service Was this review helpful? Yes Problem with this review? Ask Lucian J about Polar Bear's Club This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC WMontreal Montreal Reviewer 5 reviews 4 hotel reviews Reviews in 5 cities 3 helpful votes "great place - only the change rooms are in dire need of upgrading" Reviewed 1 March 2012 1 erson found this review helpful I have been to the Polar Bear's Club several times and enjoy the experience immensely. The facilities are varied, there are indoor and outdoor parts, the saunas and the outside pools are great. But the change rooms are