would be vastly different. Three events converged this week which pushed me to reexamine the ideas that I had about community and social media. Continue reading ? About Jim Jim Love is the CEO of the Chelsea Group and its two subsidiaries Chelsea Consulting and Peformance Advantage strategic IT and Business consulting companies both headquartered in Toronto, Canada. Equally at home in both strategic business and technology, Jim has served clients ranging from large international firms to exciting entrepreneurial startups. He writes for publications like the Cutter Journal of IT, is a sought-after speaker and a part-time professor at the University of Waterloo in the Master's program at the Conrad Centre for Business Entrepreneurship and Technology (CBET). Through his worldwide (and increasingly virtual) practice, Jim helps organizations leverage technology, people and processes to achieve outstanding business results.