will start very shortly, so if I have to wait 12 weeks before the Ombudsman investigates it is possible the development will be completed. It is unlikely that any planning permission already granted will be changed by an investigation by either the council or the Ombudsman. If either thought there had been fault in the process that led to the decision, then steps might be taken to reduce the effects of development on you, for example by arranging some planting or by paying you compensation. More details of this are given in our fact sheets . Dealing with urgent complaints My complaint is urgent ?? can you give it priority? The law does allow the Ombudsman to investigate some particularly urgent complaints without giving the council the opportunity to respond to the complaint first. We normally give priority to complaints where there is an immediate risk, such as the threat of eviction, a bailiff's visit, or a school admissions complaint where a child has been refused a school place. (In the latter case, if the complaint were put through the council's complaints procedure before the complaint is considered by the Ombudsman, the school term would probably have started before the investigation was completed and the interests of the child would be actively harmed.) Otherwise we will allocate complaints in the order in which they are received. If you think you have an urgent complaint, ring the LGO Advice Team to discuss it. Equality monitoring Do I have to fill in