and 5.00pm. Copies can also be downloaded from the Department's web site www.fairtrading.nsw.gov.au . Working with agents Developing a relationship with real estate agents is helpful when buying a property. While they are acting for the seller of the property and want to achieve the best possible result for them, agents are professionals in their field. They know there are two parties in a transaction and will try to be as helpful as possible. Working with agents can assist you in your goal. Buyers agents Unlike a real estate agent who represents the person selling the property, a buyers' agent acts exclusively for the buyer. Recently a number of buyers' agents have appeared on the real estate scene offering services to buyers ranging from market research, inspections, bidding at auctions to organising pest and building inspections. Appointing a buyers' agent may appeal to people who don't have the time to attain sufficient knowledge of the market to confidently purchase a property. Fees charged will vary from agent to agent depending upon the services offered and the services you require. Fees are open to negotiation. Buyers agents must be licensed under the Property Stock and Business Agents Act. They might operate soley as a buyers' agent or might also operate as real estate agents offering a wider range of services. See other fact sheets in this series: Choosing an Agent, Auctions and Investing in Property for more related information. Further information and useful websites Office of Fair Trading www.fairtrading.nsw.gov.au The Department