me in the evenings. As a gamer, VM's high ping times are a real online game killer. I wish it was nice and easy to just have nice internet connection. Well, if any proof were needed of just how borked the service is in my area, I have just checked again as to when we get the speed upgrade. I actually have a letter here, sent to me a few months ago, saying Oct 2012. Just checking again online, and they are now saying it is anywhere between March and August 2013. I reckon that speaks volumes about when it will be sorted. And August falls nicely into the zone when students are away for the summer and the service stabilises - therefore reaping fewest complaints. Should have known Manchester would be lagging behind as usual.