mirror.co.uk Ideal World: the complaints mount up Complaints on our blog about TV shopping channel Ideal World have passed the 100 mark. Dianne Earnshaw, from Cramlington, Northumberland, bought security cameras for 386 in early August with an instalment plan to pay over four months - but IdealWorld debited the whole amount in one sum. When she complained, Dianne was promised a refund within 48 hours - but she was still waiting for her money when she contacted us. She said: "When I called them at 10p per minute, I said that they were fobbing me off. The man said that I was swearing and he'd terminate the call." Ideal World told us Dianne has now been given her money back. June Bray, of Garnant, Carmarthenshire, ordered bras in August that cost almost 35. She still hadn't received them - apparently the courier had the wrong address - despite calls, emails and Facebook messages. She told us: "You guys are my last chance of help." Ideal World said it has now arranged a refund for June. Helen Magnus, from Ilford, East London, sent back a faulty computer by courier but was left chasing her money. She said: "It's not a freephone number, it's cost me 5 calling. "They said that they have not received it and would do nothing until it was with them. I said, 'You cannot take money for something I do not have', and the answer was yes, they can." Helen now has a refund. Still frustrated is