and a case-by-case approach. Each person's vulnerabilities and each person is different. Each vulnerability will be different. We'll make an assessment. Kelly: Sure. Now, just say these people don't want to go to Malaysia. Just say they don't want to get on the aeroplane. What happens? Bowen: Well, it's not a voluntary arrangement. It's an arrangement which sees people returned to Malaysia. We've got appropriate staff now on Christmas Island. We've got counsellors, we've got assessment staff, and we also have Federal Police and security presence to make sure that all the appropriate arrangements are in place, and that's what will apply. Kelly: So at the end of the day we may see the police enforcing these people to go on the plane. Bowen: Well, the Federal Police will play a role in the transfer. Kelly: It could get quite ugly. Bowen: Well look, these are difficult circumstances and we've seen this in the past. We've seen this in the past in Australia. New Zealand is going through this at the moment [inaudible] are refusing to get off the boat in Indonesia. It happens, but we have appropriate arrangements in place. We have, as I say, counselling staff, support staff, assessment staff, we have security staff, yes. Van Onselen: How much is it going to cost? Bowen: The total arrangement is well known: $292 million. The vast majority of that is the cost of transferring those 4000 people and resettling those 4000 people into Australia. The other costs are involved