Spain/Portugal and not a mistake, then presumably you can ignore them and order from any other Farnell site in Europe that doesn't have such daft rules.  Europe is all one happy economic union after all, and there is no extra duty to pay nor extra paperwork when ordering from another country, just slightly higher shipping cost.  But you'd lose your current place in the preorder queue. I thought it was only a matter of earn more money (funding orders with customers money before production). You are just assuming things. In my experience E14/Farnell has always been helpful, friendly and always professional. They even offered free shipping and Jenny Peters looked into this to get it solved. The OP in that thread points out a legitimate issue, RS's primary publicity photo is an alpha board, and gets attacked by Liz and others.  Immediately after, however, the photo gets fixed. There needs to be a way for people to point out legitimate problems and get them fixed without rancor in either direction. come on guys. You can't expect to get a nice and friendly response when your message is really rude. In real life you would get punched in the face. Had thexman been more friendly it would have been treated in a diferent way. Morgaine Dinova wrote: It's quite despicable what goes on over in that other forum.  How they cannot see what they are doing to the Foundation's reputation and educational credibility every time that the fanboys and admins gang