cracked down on crime and anti-social behaviour. Nobody is against that," he said in favour of this policy. "But addressing people based on their group-membership instead of their behaviour doesn't work well. A police officer busy writing tickets and meeting targets can only spend part of this time maintaining relationships. The sense of balance is lost." The problem here, Adang said, is that there is no direct pay-off. "Connections only become valuable when trouble arises."