click here . May 16-18, 2011, London, UK : The Future of Web Design (FOWD) hits London again this May! Following on from the success of last year, we're bringing you 3 full days of essential web learning: a day of in-depth workshops, followed up by a two day conference, covering all of the hottest topics across two stages. Big names, rising stars, great networking opportunities and some fabulous catering thrown in for good measure. Hope you can join us! May 17-19, 2011, London, UK : The World E-Reading Congress brings together digital and print publishers with e-reading platforms and device manufacturers to discuss the business models and opportunities provided by the growth of the e-reading industry. Publishers must be prepared for this dramatic industry upheaval. They must learn how to embrace this disruptive technology and the World E-Reading Congress will enable them to discover how they can profit from the E-Reading revolution. Visit our website for more information and register before January to save 10%! May 17-18, 2011, Sydney, Australia : With an estimated 200,000 loyalty programs currently operating in Australia, it is vital for businesses to understand how to make their brand stand out from the crowd. More than ever, your success hinges on your ability to gain a greater understanding of your customers' wants and needs.Traditional modes of marketing have evolved and it is necessary to embrace more personalised communications across numerous channels. The Customer Loyalty 2011 Conference is a case-study driven program that will explore different