hands and surfaces well with hot soapy water) to avoid cross contamination, and to chill and freeze the chicken quickly to minimize bacterial growth. Hi! Frozen, cokked jamaican beef patties were sent to me by UPS from Toronto, Canada on Dec 21. They were supposed to be delivered overnight but did not arrive until today Dec 24 at 1 pm. They were still cold but not frozen. Are they still edible or could they pose a hhealth risk? I live in British Columbia , Canada Although the beef patties were cooked, they are still considered a perishable food product that requires refrigeration or freezing.  As the beef patties had thawed, you will need to make a judgment call.  If they were as cold as coming out of the refrigerator, they would be safe to use.  If they did not feel that cold, they may pose a food safety risk. At what temperature and for how long should we warm up a turkey pie the size of a regular pie so it would be hot but not dry?  Thank you! Heat a turkey pie in an oven at 350 to 375 degrees until a food thermometer inserted in the pie registers 165F/74C. Mrs Cookwell, My mum works for a company that provide regenerated food for the elderly. The freezer that stores the meals was left open for approx 18 hrs on a summers night. The dinners were defrosting. The company jsut closed the freezer up. Was my mum right to be