her disability severe enough to stop working when she last qualified in 2003 based on the limited information she was able to gather from her previous healthcare providers. Kim appealed the decision on her own, but she lost the reconsideration, as well. That's when she contacted the MS Society's Volunteer Legal Advocacy Program (VLAP). "I went to the MS Clinic in Kelowna," Kim recalls, "and they said get in touch with the MS Society and you guys were just awesome. I would tell anybody in a minute to go that route if you want to keep your sanity." With VLAP assistance, Kim fought through bureaucracy, forms, and letters to be granted a final appeal hearing. VLAP Coordinator April Griffin relates, "Even though everyone agreed that she could not work now because of multiple sclerosis, she had to prove that she couldn't work since 2003. There was only limited medical information available from that time, and none that specifically said multiple sclerosis prevented her from work earlier than 2003. This lack of objective evidence and information made her case extremely difficult because she had to find a way to show that she was indeed unable to work several years before she applied for CPP Disability benefits." Finally, with VLAP support Kim gathered enough medical evidence that her case went to the CPP Review Tribunal, and won. Kim is grateful for VLAP, "Just a big thank you to everyone there, a great big thank you because it really did help me keep