published their best-selling "Re-engineering the Corporation" in 1993. Re-engineering means 'starting over' and the defining words are fundamental, radical, dramatic and process. In short, starting with a clean piece of paper, to design an organization to perform a process. Re-engineering is not about "continuous improvement", which by definition is an examination and analysis of the status quo where minute improvements are continuously applied to the existing process. A combined approach of continuous improvement and radical change (where needed) is aimed in Business Process Management (BPM). Calendar-Based Maintenance A maintenance strategy where specified activities (typically preventative in nature) are undertaken on a predetermined schedule at fixed intervals of time. Call Back A job where the maintenance person is called back because the asset broke down again or the job was not properly finished the first time. See Rework . Capital Spares Usually large, expensive, long lead time parts that are capitalized (not expensed) on the books and depreciated.  They are often deemed as a "protection" against downtime. A manufacturing approach in which equipment and workstations are arranged to facilitate small-lot, continuous-flow production-often in a U-shaped cell. In a manufacturing "cell," all operations necessary to produce a component or subassembly are performed in close proximity, thus allowing for quick feedback between operators when quality problems and other issues arise. Workers in a manufacturing cell are typically cross-trained and, hence, able to perform multiple tasks as needed. CEN Comit European de Normalisation. European Committee for Standardization. CENELEC CENELEC is the European Committee for