3. How can I obtain a duplicate of a lost certificate of eligibility? If you lose your child's certificate of eligibility and want a duplicate, send a birth certificate that indicates the names of your child's parents to the MELS office that processes eligibility applications. Don't forget to provide your full return address (including your apartment number and postal code) and your daytime telephone number. You may send your request together with your child's birth certificate by fax to 514-864-2665 or by mail to the following address: You should receive the duplicate in the mail about 10 days after you make your request. Do not go in person to the above address to obtain this document. If, however, you are a parent and are applying for eligibility under section 73, 76 or 86.1 of the Charter in order to establish your child's eligibility for enrollment at an English-language school on the basis of this certificate, you do not need to follow the above procedure. If you know your permanent code or you have a transcript or report card proving your attendance at an English-language school in 1977 or later, you may go to the school or school board and ask to apply for a certificate of eligibility using a short form. If you would still like to receive a duplicate of your certificate of eligibility, you will have to provide a full birth certificate and indicate your address as explained above. 4. What should I do if I notice an