so. And I have to ask myself, can this really be an issue in Canada? Inefficiencies: The Auditor General of Canada stated in its 2012 Fall Report that the Department of National Defence, the Canadian Forces and Veterans Affairs are failing veterans by a process that is cumbersome, complex and riddled with red tape. Multiple programs and different medical conditions require multiple applications that even Veterans Affairs staff cannot keep up with. Incredibly, information provided to Veterans Affairs by the Department of National Defence and the Canadian Forces is largely in paper form resulting in inefficiencies and errors. For example, approximately 24% of the service numbers (the numbers used to track vets in the system) were inaccurate or missing and 18% of the key data used to determine eligibility for rehabilitation programs was incorrect in databases reviewed. In 68 percent of the cases reviewed, the Department did not meet applicable service standards for making a decision on the complete rehabilitation application. Unfortunately these problems result in lengthy waits for services and benefits and create enormous stress for people who are already suffering. Clawbacks: Dennis Manuge led a five-year class-action battle, on behalf of 4500 veterans, against the Canadian Government which was wrongly clawing back vets' long-term disability benefits under the Service Income Security Insurance Plan (SSIP) from the amount of their disability pensions. SISIP disability payments come from a plan partially funded from soldiers' wages. The Federal Court unreservedly held for Mr. Manuge and other plaintiffs in 2012 but until