of amazing and efficient customer service, he's super professional and you don't get the feeling that he's trying to swindle you out of your money because you don't know anything about garages. I would highly highly recommend him. Review from Lisa G. I had kind of a different experience. I called them to come out and take a look at my garage door. I admit - it's old. Sometimes the door won't shut all the way and sometimes it won't respond to the remote control.mArt showed up and told me why it wasn't a smart idea to fix it. I get it. It's old. But here are the three things that turned me off: 1. The only thing that it needed was a motor. He suggested a $400 replacement. That included an exterior keypad - which I don't need but he was hard pressed to sell me. An equivalent motor sells at Home Depot for about $200. And they install for about $100. 2. He told me that the motor I had was a deadly crusher! Okay - not in those words but proceeded to tell me about the crushing power that this door had and that it could collapse on itself if it hit an obstacle on the track or worse - injure pets or small children if they didn't move out of the way. (Insert visions of Stephen King's The Mangler story here...) He proceeded to show me an example of a mop that could block the track