disregard to customer experience is very disappointing. I believe this location has forgotten that it is your level of hospitality that determines your ranking. And this location is no longer a 4 diamond hotel in my eyes. I can no longer recommend this place for a family stay. Aged rooms at $800 a night, a $43pp breakfast, and lack of pride in your service is saved only by this location and the fantastic view it provides.  But the are alternatives on the strip, and in the future, I will be trying it's neighbors. Review from Richard D. There is no question will be back! From the moment the valet opened our door and welcomed us, to the moment he closed are door and thanked us for staying with them this is a top-notch hotel. The view of the falls from our room would've been hard to top as we had an enormous picture window allowing us to see the fireworks, thunderstorms and lights illuminating the falls at night. I'll be recommending them to anyone I hear of looking for a relaxing vacation that's not too far from home. Review from J D. A very nice hotel and a surprisingly wonderful restaurant there - the Terrapin Grille. First, the hotel- we had a family suite on the 6th floor, the view of the falls was still pretty good. Nice indoor pool, jacuzzis, sauna, etc. I highly recommend the restaurant. The food was very good - we had red snapper, filet mignon.