several regional ones, although the latter inherently carried language and time zone obstacles.  Michael, former Aircraft Handling Manager, had amassed considerable experience creating operational procedures and methods, central to which had been weight and balance. Seeking to apply this knowledge and simultaneously attempting to rectify the system incompatibility and communication difficulties encountered with the SAS-Bangkok arrangement in Washington, he tackled this station first, which, like JFK, already used the Lufthansa-WAB system.  In the process, he set the course for the many transitions to come by making several duty trips to establish local station-compatible procedures and then drafting a detailed booklet concerning them.  The first centralized load sheet for the Washington flight, OS 094, occurred on November 1, 2006. Charlie Schreiner, the head of Austrian Airlines Load Control, subsequently marked the occasion with the following words:  "With Austrian Airlines Flight OS 094 on November 1, our first line station had been connected to a regular Centralized Load Control process with ULD aircraft.  All activities toward the operational flight preparation, load planning, ULD coordination, and WAB System documentation, inclusive of the load sheet transmitted to the cockpit via ACARs, had been successfully controlled by our JFK station yesterday.  I would like to thank our colleagues Mike Steinbuegl and Robert Waldvogel for the professional and excellently organized preparation of the CLC procedures, as well as the Austrian ladies, Regula Munz and Eva Lingeman in Washington and the handling agents in JFK and Washington (Swissport and SAS Scandinavian Airlines System) in their engaging work