up, after back up, after back up... Where every system has at least two back ups. Even a noddy business like Facebook realises this as if they go down they lose "customers" as the damage to their repuation is massive. People tend to only switch mobile providers after bad service, so simply keeping things ticking over means many stay while being overcharged. Any business using I.T. needs to stop looking at it as a price cutting area, and invest in the area properly else they really could end up collapsing the business overnight if the worst was to happen. O2 is lucky that it happened this week and not during the Olympics and it only last a day, else it would have been a lot worse for them. This is the backlash/damage to the business from 24hrs outage, imagine what would have happened had it happened at 5pm on a Friday. What on earth is a Socialite ? Do they contribute anything at all to the planet,just plain parasites.What does it matter if they can't contact their agents and publisists for a few hours or so. PS Quite enjoyed the lack of service for a few hours, gave me a bit of a break from the constant flow of mainly unwanted calls. My 02 broadband went down to a snails pace several days ago and 02 still have not returned my calls as promised to sort this out. Very poor performance and not what I expect from a major company