Dear Team,

I purchased a Tap Filter from your store and was eager to install it. Unfortunately, I encountered an issue during installation. It appears that the surrounding area is damaged, which is preventing the filter from being properly installed.

Given this situation, I kindly request a replacement for the product or a refund of the amount paid. The product itself seems to be in good condition, but due to the installation challenge, I am unable to use it as intended.

Please advise on the next steps to either replace the unit or initiate the return process.
Rating: 1.0
Topics: Quality, Water filtering