FOI-03082

Thank you for your request for information about the following:

<strong>Request</strong>

You asked us:

<i>‘I require the following under my rights in the UK GDPR, the Data Protection Act 2018, and the Freedom of Information Act 2000:<br>

•	The full name and professional registration number of the independent medical assessor who reviewed or is currently reviewing my claim<br>
•	The name and registered address of the organisation/company employing them<br>
•	Details of who owns and/or controls that organisation, including parent companies<br>
•	Details of who funded the assessor’s work on my case and the terms of payment (hourly, per case, etc.)</i>
 
The NHS Business Services Authority (NHSBSA) received your request on 11 August 2025. 

We have handled your request under the Freedom of Information Act 2000 (FOIA).

<strong>Our response</strong>

I can confirm that the NHSBSA holds some of the information you have requested and a copy of the information.

<strong>Question 1 - The full name and professional registration number of the independent medical assessor who reviewed or is currently reviewing my claim</strong>

<strong>Name(s)</strong>

The following response does not relate to a specific claim or claimant. The request is being answered more generally given requests under FOIA are requester-blind, that is to say the identity of the requester is not taken into account when considering a request for information under FOIA.

I can confirm that we do hold the names of the medical assessors however, we consider the names of the medical assessor to be personal data under the Data Protection Act 2018.

Please be aware that I have decided not to release the names of the medical assessors as this information falls under the exemption in section 40 subsections 2 and 3(A)(a) of the FOIA. This is because disclosure of their names would result in their identification.
As the requested information would allow a medical assessor to be identified, I consider this information is exempt. This is because it would breach the first data protection principle as: <br>

a) it is not fair to disclose their personal details to the world and is likely to cause damage or distress. <br>

b) these details are not of sufficient interest to the public to warrant an intrusion into their privacy.

The requested information is exempt if disclosure would contravene any of the data protection principles. For disclosure to comply with the lawfulness, fairness, and transparency principle, we either need the consent of the data subject(s) or there must be a legitimate interest in disclosure. In addition, the disclosure must be necessary to meet the legitimate interest and finally, the disclosure must not cause unwarranted harm.

This means that the NHSBSA is therefore required to conduct a balancing exercise between the legitimate interest of the applicant in disclosure against the rights and freedoms of the medical assessor.

While I acknowledge that you have a legitimate interest in disclosure of the information, the disclosure of the requested information would cause unwarranted harm.

Disclosure under FOIA is to the world and therefore the NHSBSA has to consider the overall impact of the disclosure and its duty of care. The expectation of the medical assessors is that they will remain anonymous and will therefore not be subject to contact or pressure from claimants or campaigning groups.

Given the certainty that the name and will identify them, there is a reasonable expectation that this information will not be disclosed under the FOIA. Disclosing this information would be unfair and as such this would breach the UK General Data Protection Regulation first data protection principle.

Please see the following link to view the section 40 exemption in full:
https://www.legislation.gov.uk/ukpga/2000/36/section/40

<strong>Question 2 - The name and registered address of the organisation/company employing them</strong>

The prime contractor delivering the service is: 

Crawford & Company Adjusters (UK) Limited<br> 
The Hallmark Building<br>
106 Fenchurch Street<br>
London<br> 
EC3M 5JE<br> 

<strong>Question 3 - Details of who owns and/or controls that organisation, including parent companies</strong>

The parent company is Crawford & Company Adjusters (UK) Limited. 

<strong>Question 4 - Details of who funded the assessor’s work on my case and the terms of payment (hourly, per case, etc.)</strong>

The NHSBSA administers the Vaccine Damage Payment Scheme (VDPS) on behalf of DHSC and contracts a third-party supplier for the provision of medical assessments under the scheme. 

The third-party supplier is paid by the NHSBSA  

<strong>Data Queries</strong>

Please contact <a href=mailto:foirequests@nhsbsa.nhs.uk>foirequests@nhsbsa.nhs.uk</a>  ensuring you quote the above reference if you have any specific questions regarding this response; or, if you feel you may be misunderstanding or misinterpreting the information; or, if you plan on publishing the data.

<strong>Reusing the data and copyright</strong>

If you plan on producing a press or broadcast story based upon the data please contact <a href=mailto:communicationsteam@nhsbsa.nhs.uk>communicationsteam@nhsbsa.nhs.uk</a>. This is important to ensure that the figures are not misunderstood or misrepresented.

The information supplied to you continues to be protected by the Copyright, Designs and Patents Act 1988 and is subject to NHSBSA copyright. This information is licenced under the terms of the Open Government Licence detailed at: http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/

Should you wish to re-use the information you must include the following statement: “NHSBSA Copyright 2025” This information is licenced under the terms of the Open Government Licence:<br>
http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/

Failure to do so is a breach of the terms of the licence.

Information you receive which is not subject to NHSBSA Copyright continues to be protected by the copyright of the person, or organisation, from which the information originated. Please obtain their permission before reproducing any third party (non NHSBSA Copyright) information.



Tags: NHSBSA corporate, Vaccine Damage Payment Scheme, nhsbsa, vdps
Organization: Freedom of Information Disclosure Log