AndreaBozzo/ceres-open-data-index huggingface dataset:
5.08 Civil Division Annual Survey (summary)

Data table for the Civil Division Annual Survey (summary) performance measure. This dataset includes the average of the response rates of "Agree" or "Strongly Agree" for each question on the Civil Division Annual Survey regarding satisfaction with customer service in the areas of: timeliness, courtesy, communication, caring, ease of use, and resolution of the issue. This page provides data for the Civil Division Annual Survey performance measure. This data set includes the responses, categorized by question, for the Civil Division Annual Survey. Responses include, Strongly Agree, Agree, Neither Agree Nor Disagree, Disagree, and Strongly Disagree. The performance measure dashboard is available at [5.08 Civil Division Annual Survey]. Additional Information Source: Department annual survey Contact: Jenny Armstrong Contact E-Mail: Jenny_Armstrong@tempe.gov Data Source Type: Excel Preparation Method: Surveys are tallied and the responses for each category are averaged to determine the aggregate effectiveness rate. Publish Frequency: Annually Publish Method: Manual [Data Dictionary]
1.06 Crime Reporting (summary)

This dataset comes from the Annual Community Survey questions that relate to this performance measure, if they answered "Yes" to being a victim of crime in the past 6 months: “Were the police informed that your household had been burglarized, or did they find out about this incident in any way?” and "Were the police informed that you were robbed, physically assaulted, or sexually assaulted, or did they find out about this incident in any way?" Respondents are asked to provide their answer as “Yes” or “No” (without “don’t know” as an option). The survey is mailed to a random sample of households in the City of Tempe and has a 95% confidence level. This page provides data for the Victim Not Reporting Crime to Police performance measure. The performance measure dashboard is available at [1.06 Reporting Crime] Additional Information Source: Community Attitude Survey Contact: Wydale Holmes Contact E-Mail: Wydale_Holmes@tempe.gov Data Source Type: CSV Preparation Method: Data received from vendor and entered into CSV Publish Frequency: Annual Publish Method: Manual [Data Dictionary]
1.25 Police Body Cameras (summary)

Contains annual data, including number of calls uploaded and number of calls with a matching video. This data is the basis for the compliance percentage for Performance Measure 1.25. Preparation Method Change Before 2024, the data team manually combined police call records, officer activity logs, and Axon video information to show when officers used their body-worn cameras for City of Tempe’s priority emergency calls (priority 1 and 2). Starting as a transition process in 2024, Axon now automatically creates this report by connecting the City of Tempe’s priority emergency calls (priority 1 and 2) with any matching body-camera videos that officers upload. This automated process improves consistency and reduces manual handling of data. Prior to 2024: 1. Calls for Service (CFS): Police Calls for Service were limited to the selected time period. Cancelled calls, test calls, and callback call types were removed. City of Tempe’s priority emergency calls (priority 1 and 2) were identified. 2. Officer Unit History: Raw unit history data may contain two officers per unit. Data were split and recombined so each officer maintained an individual record. Unit history was limited to calls for service where an officer had a documented arrival and spent at least one minute on scene. When multiple arrivals occurred for a single call, the first arrival and last clear time were selected to calculate duration and superfluous arrivals were removed. Unit history was matched to the CFS dataset by primary key (call number). 3. Axon Metadata: Axon metadata were matched to unit history first by officer, then by month and week, using a full outer join. Additional matching was performed on the call number reported in the metadata, and then to call number based on video recorded date/time and officer unit history date/time. Records were selected where there was either a match on call number or on date/time. Transition Starting in 2024: Data preparation transitioned to an automated Axon-generated report linking Tempe Police Department Calls for Service (CFS) data to Body-Worn Camera (BWC) videos uploaded to the Axon system. The automated report references priority 1 and 2 CFS and identifies corresponding BWC videos uploaded for those calls to generate the activation rate. The annual compliance percentage using the new process will be available after 2025, once all 2025 data are complete. The performance measure dashboard is available at [1.25 Police Body Cameras]. [Data Dictionary] Additional Information Source: Police calls for service, officer activity, Axon metadata. Contact: Jeanne Pennington Contact E-Mail: [jeanne_pennington@tempe.gov] Data Source Type: Web-based automated system Preparation Method: An automated report generated by Axon linking Tempe Police Department Calls For Service (CFS) data to Body Worn Camera (BWC) video uploaded to the Axon system. Axon referenced priority 1 and 2 CFS and videos for those CFS that have been uploaded to generate the activation rate. Publish Frequency: Annually Publish Method: Manual
City of Tempe 2025 Business Survey Data

These data include the individual responses for the City of Tempe Annual Business Survey conducted by ETC Institute. These data help determine priorities for the community as part of the City's on-going strategic planning process. Averaged Business Survey results are used as indicators for city performance measures. The location data in this dataset is generalized to the block level to protect privacy. This means that only the first two digits of an address are used to map the location. When they data are shared with the city only the latitude/longitude of the block level address points are provided. This results in points that overlap. In order to better visualize the data, overlapping points were randomly dispersed to remove overlap. The result of these two adjustments ensure that they are not related to a specific address, but are still close enough to allow insights about service delivery in different areas of the city. [Data Dictionary] Additional Information: Source: Business Survey Contact: Amber Asburry Contact E-Mail: Amber_Asburry@tempe.gov Data Source Type: Excel table Preparation Method: Data received from vendor after report is completed Publish Frequency: Annual Publish Method: Manual Methods: The survey is mailed to a random sample of businesses in the City of Tempe. Follow up emails and texts are also sent to encourage participation. A link to the survey is provided with each communication. To prevent people who do not live in Tempe or who were not selected as part of the random sample from completing the survey, everyone who completed the survey was required to provide their address. These addresses were then matched to those used for the random representative sample. If the respondent’s address did not match, the response was not used. To better understand how services are being delivered across the city, individual results were mapped to determine overall distribution across the city. Processing and Limitations: The location data in this dataset is generalized to the block level to protect privacy. This means that only the first two digits of an address are used to map the location. When they data are shared with the city only the latitude/longitude of the block level address points are provided. This results in points that overlap. In order to better visualize the data, overlapping points were randomly dispersed to remove overlap. The result of these two adjustments ensure that they are not related to a specific address, but are still close enough to allow insights about service delivery in different areas of the city. The data are used by the ETC Institute in the final published PDF report.
1.05 Feeling of Safety in Your Neighborhood (summary) - Deprecated

The mission of the Tempe Police Department is to reduce harm in our community, and an important component of this mission is to ensure citizens and visitors feel safe in Tempe. One of the Police Department’s five Key Initiatives is to address crime and fear of crime. This is achieved through responding to citizen calls for police service, addressing crime throughout the city, and working with the community to prevent crime. The Police Department uses data from the annual Community Survey and the Business Survey and other data sources to study crime trends and implement strategies to enhance safety and the feeling of safety in Tempe. Data for this performance measure is drawn from a monthly survey of Tempe residents conducted by Elucd. This data contains monthly survey results on residents feelings of safety in their neighborhood, ranging between 0 and 100. The performance measure page is available at [1.05 Feeling of Safety in Your Neighborhood]. Additional Information Source: This measure comes from a question asked of residents in the monthly sentiment survey conducted by Elucd. Contact (author): Contact E-Mail (author): Contact (maintainer): Brooks Louton Contact E-Mail (maintainer): Brooks_Louton@tempe.gov Data Source Type: Excel Preparation Method: Manual Publish Frequency: Annually Publish Method: Manual [Data Dictionary]
2.02 Customer Service (summary)

This dataset provides Customer Service Satisfaction results from the Annual Community Survey. The survey questions assess satisfaction with overall customer service for individuals who had contacted the city in the past year. For years where there are multiple questions related to overall customer service and treatment, the average of those responses is provided in this dataset. Responses for each question are shown in the detailed dataset. For years 2010-2014, respondents were first asked, "Have you contacted the city in the past year?". If they answered that they had contacted the city, then they were asked additional questions about their experience. The "number of respondents" field represents the number of people who answered yes to the contact question. Responses of "don't know" are not included in this dataset, but can be found in the dataset for the entire Community Survey. A survey was not completed for 2015. The performance measure dashboard is available at [2.02 Customer Service Satisfaction]. Additional Information Source: Community Attitude Survey Contact: Wydale Holmes Contact E-Mail: Wydale_Holmes@tempe.gov Data Source Type: Excel and PDF Preparation Method: Extracted from Annual Community Survey results Publish Frequency: Annual Publish Method: Manual [Data Dictionary]
1.23 Feeling of Safety in Parks (summary)

This dataset comes from the Annual Community Survey questions related to resident satisfaction with Safety in Parks. Survey participants are asked: “Feeling of safety during the day (and at night) in the following places: a) Neighborhood parks; b) City parks such as Kiwanis & Tempe Beach; c) Desert parks such as Papago & Evelyn Hallman.” Survey respondents are asked to rate their satisfaction level on a scale of 5 to 1, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied" (without "don't know" as an option). The survey is mailed to a random sample of households in the City of Tempe and has a 95% confidence level. This page provides data for the Safety in Parks Performance Measure. The performance measure page is available at [1.23 Safety in Parks] Additional Information Source: Community Attitude Survey Contact: Wydale Holmes Contact E-Mail: wydale_holmes@tempe.gov Data Source Type: CSV Preparation Method: Data received from vendor and entered in CSV Publish Frequency: Annual Publish Method: Manual [Data Dictionary]
1.11 Feeling Safe in City Facilities (summary)

This dataset comes from the Annual Community Survey questions about the Feeling Safe in City Facilities survey results. The Community Survey question relating to this performance measure: “Please rate how satisfied you are with the feeling of safety you have in the following places during the day / at night: a) City athletic & recreational facilities; b) Tempe Public Library Complex” and “Please rate your level of satisfaction with: Overall feeling of safety in City.” Survey respondents are asked to rate their satisfaction level on a scale of 5 to 1, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied" (without "don't know" responses included). The survey is mailed to a random sample of households in the City of Tempe and has a 95% confidence level. This page provides data about the Feeling Safe in City Facilities performance measure. The performance measure dashboard is available at [1.11 Feeling of Safety in City Facilities] Additional Information Source: Community Attitude Survey Contact: Wydale Holmes Contact E-Mail: Wydale_Holmes@tempe.gov Data Source Type: CSV Preparation Method: Data received from vendor and entered in CSV Publish Frequency: Annual Publish Method: Manual [Data Dictionary]
5.01 Quality of Business Services (summary)

Biennial Business Survey data summary for Quality of Business Services survey results. The Business Survey question that relates to this dataset is: “Quality of services provided by City of Tempe.” Respondents are asked to rate their satisfaction level using a scale of 1 to 5, where 1 means "Very Dissatisfied" and 5 means "Very Satisfied". This page provides data for the Quality of Business Services performance measure. The performance measure dashboard is available at [5.01 Quality of Business Services]. Additional Information Source: Business Survey (Vendor: ETC Institute) Contact: Wydale Holmes Contact E-Mail: wydale_holmes@tempe.gov Data Source Type: .pdf, Excel Preparation Method: The City contracts with a vendor to conduct the survey, analyze the data, and prepare for publication. Publish Frequency: Every other year Publish Method: Manual, .pdf [Data Dictionary]
1.35 Student Support Satisfaction (summary)

This dataset provides the annual results, by school year, from the student surveys. The survey questions assess satisfaction with overall service for individuals who receive assistance from CARE 7 Youth Support Specialists. Students who receive services from Youth Specialists are given the opportunity to complete a survey regarding their satisfaction with the services provided. A student can complete a study every time they meet with a Youth Support Specialists. The survey is voluntary. [Data Dictionary] Additional Information Source: Department generated survey Contact: Maria Gonzalez Contact Email: [Maria_Gonzalez@tempe.gov] Data Source Type: Excel spreadsheet Preparation Method: Responses of "Very Satisfied" and "Satisfied" from two school districts are combined and summarized. Publish Frequency: Annual Publish Method: Manual
3.36 Quality of City Services (summary)

This dataset comes from the Annual Community Survey questions about satisfaction with the Quality of City Services. The Community Survey question that relates to this dataset is: “Quality of services provided by City of Tempe.” Respondents are asked to rate their satisfaction level using a scale of 1 to 5, where 1 means "Very Dissatisfied" and 5 means "Very Satisfied". The survey is mailed to a random sample of households in the City of Tempe and has a 95% confidence level. This page provides data for the Quality of City Services performance measure. The performance measure dashboard is available at[ 3.36 Quality of City Services]. Additional Information Source: Community Attitude Survey (Vendor: ETC Institute) Contact: Wydale Holmes Contact E-Mail: wydale_holmes@tempe.gov Data Source Type: Excel and PDF Report Preparation Method: Extracted from Annual Community Survey results Publish Frequency: Annual Publish Method: Manual [Data Dictionary]
1.10 Worry About Being a Victim (summary)

This dataset comes from the Annual Community Survey question related to residents’ feeling of safety and their perceptions about their likelihood of becoming a victim of violent or property crimes. The fear of crime refers to the fear of being a victim of crime as opposed to the actual probability of being a victim of crime. The Annual Community Survey question that relates to this dataset is: “Please indicate how often you worry about each of the following: a) Getting mugged; b) Having your home burglarized when you are not there; c) Being attacked or threatened with a weapon; d) Having your car stolen or broken into; e) Being a victim of identity theft?” Respondents are asked to rate how often they worry about being a victim on a scale of 5 to 1, where 5 means “Frequently” and 1 means “Never” (without "don't know" as an option). This page provides details about the Worry About Being a Victim performance measure. Click on the Showcases tab for any available stories or dashboards related to this data. The performance measure dashboard is available at [1.10 Worry About Being a Victim] Additional Information Source: Community Attitude Survey Contact: Wydale Holmes Contact E-Mail: Wydale_Holmes@tempe.gov Data Source Type: CSV Preparation Method: Data received from vendor and entered in CSV Publish Frequency: Annual Publish Method: Manual [Data Dictionary]
3.23 Right of Way Landscape Maintenance (summary)

Annual Community Survey data summary for Right of Way (ROW) Landscape Maintenance survey results. The Community Survey question relating to this performance measure focuses on satisfaction with the quality of landscape maintenance along streets and sidewalks. Respondents are asked to rate their satisfaction level with the quality of the landscape using a scale of 1 to 5, where 1 means "Very Dissatisfied" and 5 means "Very Satisfied". This page provides details about the ROW Landscape Maintenance performance measure. Community Survey questions may be adjusted over time, so the specific questions asked each year are included in the data. The survey is mailed to a random sample of households in the City of Tempe and has a 95% confidence level. The performance measure dashboard is available at [3.23 Right of Way Landscape Maintenance]. Additional Information Source: Community Attitude Survey Contact: Wydale Holmes Contact E-Mail: Wydale_Holmes@tempe.gov Data Source Type: Excel Preparation Method: Data received from vendor Publish Frequency: Annual Publish Method: Manual [Data Dictionary ]
2.26 City Clerk PRR Fulfillment Rate (summary) - Depreciated

The City Clerk’s office maintains a Public Records Log that tracks any Public Records Requests received directly by the City Clerk’s office. Most records are fulfilled within three business days. Some records may take longer due to redactions required by law, and the amount of data requested by the Requestor. Public Records Requests are also received directly by other city departments, such as the Police Department and Community Development, who directly respond to those requests. Members of the public can also obtain published records and/or information without making a request, through sources such as the City of Tempe’s website [www.tempe.gov], online in databases, and Tempe’s Open Data Portal at [open.tempe.gov]. The performance measure page is available at [2.26 Public Records Request Fulfillment Rate]. Additional Information Source: Email Contact (author): Karen Doncovio Contact E-Mail (author): karen_doncovio@tempe.gov Contact (maintainer): Karen Doncovio Contact E-Mail (maintainer): karen_doncovio@tempe.gov Data Source Type: Spreadsheet Preparation Method: Emails are received through the City Clerk's inbox and manually logged in a spreadsheet. Any requests received that are not for the City Clerk's office, are then forwarded to the appropriate department. Publish Frequency: Monthly Publish Method: Manual [Data Dictionary]
3.20 Dementia-friendly Community Designation (summary)

This dataset comes from the Annual Community Survey questions about satisfaction with the Dementia Friendly Community. The Community Survey question relating to the Dementia Friendly Community Designation performance measure: "Please rate your level of satisfaction with: Services for those living with Dementia, their care partners, and their families Respondents are asked to rate their satisfaction level on a scale of 5 to 1, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied" (responses of "don"t know" are excluded). The survey is mailed to a random sample of households in the City of Tempe and has a 95% confidence level. This page provides data for the Dementia Friendly Community performance measure. The performance measure dashboard is available at [3.20 Dementia-friendly Community Designation]. Additional Information Source: Community Attitude Survey (Vendor: ETC Institute) Contact: Wydale Holmes Contact E-Mail: wydale_holmes@tempe.gov Data Source Type: Excel and PDF Report Preparation Method: Extracted from Annual Community Survey results Publish Frequency: Annual Publish Method: Manual [Data Dictionary ]
3.19 Value of Special Events (summary)

This dataset comes from the Annual Community Survey question about satisfaction with the Value of Special Events. The Community Survey question relating to the Value of Special Events performance measure: "Please rate your level of satisfaction with each of the following: a) Value & benefits received by City from special events." Respondents are asked to rate their satisfaction level on a scale of 5 to 1, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied" (without "don't know" as an option). The survey is mailed to a random sample of households in the City of Tempe and has a 95% confidence level. This page provides data for the Value of Special Events performance measure. The performance measure dashboard is available at [3.19 Value of Special Events]. Additional Information Source: Community Attitude Survey ( Vendor: ETC Institute) Contact: Wydale Holmes Contact E-Mail: wydale_holmes@tempe.gov Data Source Type: Excel and PDF Preparation Method: Extracted from Annual Community Survey results Publish Frequency: Annual Publish Method: Manual [Data Dictionary ]
3.17 Community Services Programs (summary)

This dataset comes from the Annual Community Survey questions about satisfaction with Community Service Programs. The Community Survey question relating to the Community Services Programs performance measure: "Please rate your level of satisfaction with each of the following: a) Quality of Before & After School (Kid Zone) programs; b) Quality of City library programs & services; c) Quality of City recreation programs & services; d) Quality of Tempe Center for the Arts programs." Respondents are asked to rate their satisfaction level on a scale of 5 to 1, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied" (responses of "don't know" are excluded). The survey is mailed to a random sample of households in the City of Tempe and has a 95% confidence level. This page provides data for the Community Services Programs performance measure. The performance measure dashboard is available at [3.17 Community Services Programs]. Note: Kid Zone is being removed from the measure as it no longer resides in Community Services. Additional Information Source: Community Attitude Survey (Vendor: ETC Institute) Contact: Wydale Holmes Contact E-Mail: wydale_holmes@tempe.gov Data Source Type: Excel and PDF Report Preparation Method: Extracted from Annual Community Survey results Publish Frequency: Annual Publish Method: Manual [Data Dictionary ]