3.32 Patient Advocate Services (summary) - archived dataset (retired performance measure

<div><div>As part of Tempe Fire Medical Rescue, Patient Advocate Services (PAS) provides support and coordination of care for medically vulnerable Tempe residents, connecting patients with resources that address a wide range of social determinants of health.&nbsp; As EMS calls typically result in transport to an emergency room, and emergency rooms are rarely an appropriate place for the treatment of chronic illness, reductions in 911 calls are indicative of improved patient health, well-being, and safety.</div></div><div>&nbsp;</div><div><span style='color:rgb(85,85,85); font-family:&quot;Open Sans&quot;, &quot;Avenir Next&quot;; font-size:16px;'>The performance measure page is available at&nbsp;</span><a target='_blank' href='https://quality-of-life-tempegov.hub.arcgis.com/pages/patient-advocate-services' rel='nofollow ugc noopener noreferrer'>3.32 Patient Advocate Services</a><span style='color:rgb(85,85,85); font-family:&quot;Open Sans&quot;, &quot;Avenir Next&quot;; font-size:16px;'>.&nbsp;</span><br />&nbsp;</div><div><br />&nbsp;</div><div><p style='box-sizing:border-box; color:rgb(85, 85, 85); font-family:&quot;Open Sans&quot;, &quot;Avenir Next&quot;; font-size:1rem; margin-bottom:10.5px; margin-top:0px;'><span style='box-sizing:border-box;'><strong>Additional Information</strong></span></p><p style='box-sizing:border-box; color:rgb(85, 85, 85); font-family:&quot;Open Sans&quot;, &quot;Avenir Next&quot;; font-size:1rem; margin-bottom:10.5px; margin-top:0px;'><span style='background-color:initial; color:currentcolor; font-size:1rem;'><span style='box-sizing:border-box;'>Source:&nbsp;</span></span><span style='color:rgb(68,68,68); font-family:Calibri, sans-serif, &quot;Mongolian Baiti&quot;, &quot;Microsoft Yi Baiti&quot;, &quot;Javanese Text&quot;, &quot;Yu Gothic&quot;; font-size:14.6667px;'>Processed ImageTrend data</span><br />&nbsp;</p><p style='box-sizing:border-box; color:rgb(85, 85, 85); font-family:&quot;Open Sans&quot;, &quot;Avenir Next&quot;; font-size:1rem; margin-bottom:10.5px; margin-top:0px;'>Contact (author):&nbsp;<span style='color:rgb(68,68,68); font-family:Calibri, sans-serif, &quot;Mongolian Baiti&quot;, &quot;Microsoft Yi Baiti&quot;, &quot;Javanese Text&quot;, &quot;Yu Gothic&quot;; font-size:14.6667px;'>Dan Petty</span></p><p style='box-sizing:border-box; color:rgb(85, 85, 85); font-family:&quot;Open Sans&quot;, &quot;Avenir Next&quot;; font-size:1rem; margin-bottom:10.5px; margin-top:0px;'>Contact E-Mail (author):&nbsp;<span style='color:rgb(68,68,68); font-family:Calibri, sans-serif, &quot;Mongolian Baiti&quot;, &quot;Microsoft Yi Baiti&quot;, &quot;Javanese Text&quot;, &quot;Yu Gothic&quot;; font-size:14.6667px;'>daniel_petty@tempe.gov</span></p><p style='box-sizing:border-box; color:rgb(85, 85, 85); font-family:&quot;Open Sans&quot;, &quot;Avenir Next&quot;; font-size:1rem; margin-bottom:10.5px; margin-top:0px;'>Contact (maintainer):&nbsp;</p><p style='box-sizing:border-box; color:rgb(85, 85, 85); font-family:&quot;Open Sans&quot;, &quot;Avenir Next&quot;; font-size:1rem; margin-bottom:10.5px; margin-top:0px;'>Contact E-Mail (maintainer):&nbsp;</p><p style='box-sizing:border-box; color:rgb(85, 85, 85); font-family:&quot;Open Sans&quot;, &quot;Avenir Next&quot;; font-size:1rem; margin-bottom:10.5px; margin-top:0px;'>Data Source Type: Table</p><p style='box-sizing:border-box; color:rgb(85, 85, 85); font-family:&quot;Open Sans&quot;, &quot;Avenir Next&quot;; font-size:1rem; margin-bottom:10.5px; margin-top:0px;'>Preparation Method:&nbsp;For each enrolled patient, a tally of Emergency Medical Service 911 calls prior to enrollment with Patient Advocate Services is compared to their EMS 911 calls in the six months after enrollment is complete.&nbsp;&nbsp;</p><p style='box-sizing:border-box; color:rgb(85, 85, 85); font-family:&quot;Open Sans&quot;, &quot;Avenir Next&quot;; font-size:1rem; margin-bottom:10.5px; margin-top:0px;'>Publish Frequency: Annual</p><p style='box-sizing:border-box; color:rgb(85, 85, 85); font-family:&quot;Open Sans&quot;, &quot;Avenir Next&quot;; font-size:1rem; margin-bottom:10.5px; margin-top:0px;'>Publish Method: Manual</p><p style='box-sizing:border-box; color:rgb(85, 85, 85); font-family:&quot;Open Sans&quot;, &quot;Avenir Next&quot;; font-size:1rem; margin-bottom:10.5px; margin-top:0px;'><a style='font-family:&quot;Avenir Next&quot;, Avenir, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size:15px;' target='_blank' href='https://tempe.gitbook.io/data-dictionary/3.32-patient-advocate-services' rel='nofollow ugc noopener noreferrer'>Data Dictionary</a>&nbsp;</p></div>

Tags: patient-advocate-services-pm-3-32, quality-of-life
Organization: City of Tempe