City of Tempe 2020 Community Survey Report

<p style='margin:0in; font-family:Calibri; font-size:11.0pt;'><b>ABOUT THE COMMUNITY
SURVEY REPORT</b></p>

<p style='margin:0in; font-family:Calibri; font-size:11.0pt;'>Final Reports for
ETC Institute conducted annual community attitude surveys for the City of
Tempe. These survey reports help determine priorities for the community as part
of the City's on-going strategic planning process. </p>

<p style='margin:0in; font-family:Calibri; font-size:11.0pt;'> </p>

<p style='margin:0in; font-family:Calibri; font-size:11.0pt;'>In many of the
survey questions, survey respondents are asked to rate their satisfaction level
on a scale of 5 to 1, where 5 means &quot;Very Satisfied&quot; and 1 means
&quot;Very Dissatisfied&quot; (while some questions follow another scale). The
survey is mailed to a random sample of households in the City of Tempe and has
a 95% confidence level.</p>

<p style='margin:0in; font-family:Calibri; font-size:11.0pt;'> </p>

<p style='margin:0in; font-family:Calibri; font-size:11.0pt;'><b>PERFORMANCE MEASURES</b></p>

<p style='margin:0in; font-family:Calibri; font-size:11.0pt;'>Data collected in
these surveys applies directly to a number of performance measures for the City
of Tempe including the following (as of 2020):</p>

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<p style='margin:0in; font-family:Calibri; font-size:11.0pt;'><b>1. Safe and Secure
Communities</b></p>

<p style='margin:0in; font-family:Calibri; font-size:11.0pt;'></p><ul><li>1.04 Fire Services
Satisfaction</li><li>1.06 Victim Not
Reporting Crime to Police</li><li>1.07 Police Services
Satisfaction</li><li>1.09 Victim of Crime</li><li>1.10 Worry About
Being a Victim</li><li>1.11 Feeling Safe in
City Facilities</li><li>1.23 Feeling of
Safety in Parks</li></ul><p></p>

<p style='margin:0in; font-family:Calibri; font-size:11.0pt;'><b>2. Strong Community
Connections</b></p>

<p style='margin:0in; font-family:Calibri; font-size:11.0pt;'></p><ul><li>2.02 Customer
Service Satisfaction</li><li>2.04 City Website
Quality Satisfaction</li><li>2.06 Police
Encounter Satisfaction</li><li>2.15 Feeling Invited
to Participate in City Decisions</li><li>2.21 Satisfaction
with Availability of City Information</li></ul><p></p>

<p style='margin:0in; font-family:Calibri; font-size:11.0pt;'><b>3. Quality of Life</b></p>

<p style='margin:0in; font-family:Calibri; font-size:11.0pt;'></p><ul><li>3.16 City
Recreation, Arts, and Cultural Centers</li><li>3.17 Community
Services Programs</li><li>3.19 Value of
Special Events</li><li>3.23 Right of Way
Landscape Maintenance</li><li>3.36 Quality of City
Services</li></ul><p></p>

<p style='margin:0in; font-family:Calibri; font-size:11.0pt;'><b>4. Sustainable
Growth &amp; Development</b></p>

<p style='margin:0in; font-family:Calibri; font-size:11.0pt;'></p><ul><li><i>No Performance
Measures in this category presently relate directly to the Community Survey</i></li></ul><p></p>

<p style='margin:0in; font-family:Calibri; font-size:11.0pt;'><b>5. Financial
Stability &amp; Vitality</b></p>

<p style='margin:0in; font-family:Calibri; font-size:11.0pt;'></p><ul><li><i>No Performance
Measures in this category presently relate directly to the Community
Survey</i></li></ul><p></p><p style='margin:0in; font-family:Calibri; font-size:11.0pt;'>
 </p>

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<p style='margin:0in; font-family:Calibri; font-size:11.0pt;'><b>Additional
Information</b></p>

<p style='margin:0in; font-family:Calibri; font-size:11.0pt;'>Source: Community
Attitude Survey</p>

<p style='margin:0in; font-family:Calibri; font-size:11.0pt;'>Contact (author):
Wydale Holmes</p>

<p style='margin:0in; font-family:Calibri; font-size:11.0pt;'>Contact E-Mail
(author): wydale_holmes@tempe.gov</p>

<p style='margin:0in; font-family:Calibri; font-size:11.0pt;'>Contact
(maintainer): Wydale Holmes</p>

<p style='margin:0in; font-family:Calibri; font-size:11.0pt;'>Contact E-Mail
(maintainer): wydale_holmes@tempe.gov</p>

<p style='margin:0in; font-family:Calibri; font-size:11.0pt;'>Data Source Type:
PDF</p>

<p style='margin:0in; font-family:Calibri; font-size:11.0pt;'>Preparation Method:
Data received from vendor</p>

<p style='margin:0in; font-family:Calibri; font-size:11.0pt;'>Publish Frequency:
Annual</p>

<p style='margin:0in; font-family:Calibri; font-size:11.0pt;'>Publish Method:
Manual</p>

Tags: community-attitude-survey, community-survey
Organization: City of Tempe