Law Enforcement Dispatched Calls for Service: Closed

<i><strong>Revision Note (February 10, 2025):</strong>
The data pipeline for "Law Enforcement Dispatched Calls for Service: Closed" has been updated. The largest updates are:
<li>Consistent geo-masked intersections have been applied to all historical data
<li>We have resolved a bug that was incorrectly mapping calls with no recorded location
<strong>See our <u><a href="https://sfdigitalservices.gitbook.io/dataset-explainers/law-enforcement-dispatched-calls-for-service#revision-notes">Release Notes</a></u> here for all changes. Email support@datasf.org with any questions or concerns.</strong></i>

<strong>A. SUMMARY</strong>  
<i>Law Enforcement Dispatched Calls for Service: Closed</i> includes all calls for service that generate a record in the Department of Emergency Management's Computer Aided Dispatch (CAD) System and result in a law enforcement unit being dispatched to a location. Calls originate either from the public (via calls to the 911 call center) or from law enforcement officers in the field upon viewing an incident (‘On-View’). 

The <i>Closed Calls</i> dataset only includes calls for service that have been closed, and is updated every 24 hours. Not all calls for service generate a police incident report, so data does not directly correlate to the <i><a href="https://data.sfgov.org/d/wg3w-h783/">Police Incident Reports</i></a> dataset. The <i>Closed Calls</i> dataset contains all calls handled by law enforcement which can include Police, MTA parking enforcement, the Sheriff’s Office, and others. Some fields in the calls for service data are redacted due to the sensitive nature of the call and/or privacy concerns related to the incident. 

Please refer to the <u><a href="https://sfdigitalservices.gitbook.io/dataset-explainers/law-enforcement-dispatched-calls-for-service">Dispatched Calls for Service Explainer</a></u> for full documentation

<strong>B. HOW THE DATASET IS CREATED</strong>  
Once a received 911 call is dispatched, a record (CAD#) is generated in the Department of Emergency Management's Computer Aided Dispatch (CAD) System.   

<strong>C. UPDATE PROCESS</strong> 
Updated daily at 5:00am with the previous day's data.  

<strong>D. HOW TO USE THIS DATASET</strong> 
Please refer to the <u><a href="https://sfdigitalservices.gitbook.io/dataset-explainers/law-enforcement-dispatched-calls-for-service">Dispatched Calls for Service Explainer</a></u> for full documentation. 

Note: To find data for calls originating from the 311 Connected Worker app dispatched from the Healthy Streets Operations Center (HSOC), search for the value “HSOC” in the onview_flag column.

<strong>E. KEY RELATED DATASETS</strong>
Datasets:
<u><a href="https://data.sfgov.org/d/xxxx-xxxx">Law Enforcement Dispatched Calls for Service: Real-time</a></u> 
<u><a href=" https://data.sfgov.org/d/wg3w-h783">Police Department Incident Reports: 2018 to Present</a></u> 
<u><a href=" https://data.sfgov.org/d/nuek-vuh3">Fire Department Calls for Service</a></u> 

Geographic Boundaries: 
<u><a href=" https://data.sfgov.org/d/wkhw-cjsf">Current Police Districts</a></u>  
<u><a href=" https://data.sfgov.org/d/p5b7-5n3h">Analysis Neighborhoods</a></u> 
<u><a href=" https://data.sfgov.org/d/keex-zmn4">Supervisor Districts</a></u>

Organization: City of San Francisco