Datasets:

Alpaca69B

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reviews_appstore_all_absa3

like 0

Nostalgia won’t keep me interested

This game has a spot in my heart. It was so much fun, and as a kid growing up, I loved it. But dear God does it take forever. this game quickly becomes a chore. It’s repetitive, and the cost of everything makes it so you spend 1-2 years of consistently playing to advance up a town hall (assuming you are in the higher leagues). This game just loses so much the more you go. I am decent at attacking, and usually get 2-3 stars per attack, but when I log in, I’ve been raided 2-3 times while gone, and my trophies I got from attacking tank. I built up a good number of trophies and tried to get into the big leagues for the loot bonuses, and maybe some bragging rights, but even when using lots of training spells and consistently getting fair or decent attacks, I still lose trophies. The reason for this is that I am getting put up against town halls that are one or two levels over me, both on attack and defense. It’s so hard to stay interested when you log into your base being smashed every single day. It was fun while I was being given fair fights, but now, Im just done. Goodbye, Clash.

Gameplay, Gameplay, Gameplay, Gameplay, Gameplay

Repetitiveness, Fun, Difficulty, Time required to progress, Fairness

negative, positive, negative, negative, negative

Gameplay - Repetitiveness - negative, Gameplay - Fun - positive, Gameplay - Difficulty - negative, Gameplay - Time required to progress - negative, Gameplay - Fairness - negative

### USER:Nostalgia won’t keep me interested, This game has a spot in my heart. It was so much fun, and as a kid growing up, I loved it. But dear God does it take forever. this game quickly becomes a chore. It’s repetitive, and the cost of everything makes it so you spend 1-2 years of consistently playing to advance up a town hall (assuming you are in the higher leagues). This game just loses so much the more you go. I am decent at attacking, and usually get 2-3 stars per attack, but when I log in, I’ve been raided 2-3 times while gone, and my trophies I got from attacking tank. I built up a good number of trophies and tried to get into the big leagues for the loot bonuses, and maybe some bragging rights, but even when using lots of training spells and consistently getting fair or decent attacks, I still lose trophies. The reason for this is that I am getting put up against town halls that are one or two levels over me, both on attack and defense. It’s so hard to stay interested when you log into your base being smashed every single day. It was fun while I was being given fair fights, but now, Im just done. Goodbye, Clash. ### ASSISTANT: Gameplay - Repetitiveness - negative, Gameplay - Fun - positive, Gameplay - Difficulty - negative, Gameplay - Time required to progress - negative, Gameplay - Fairness - negative )))

### Review: title: Nostalgia won’t keep me interested, content: This game has a spot in my heart. It was so much fun, and as a kid growing up, I loved it. But dear God does it take forever. this game quickly becomes a chore. It’s repetitive, and the cost of everything makes it so you spend 1-2 years of consistently playing to advance up a town hall (assuming you are in the higher leagues). This game just loses so much the more you go. I am decent at attacking, and usually get 2-3 stars per attack, but when I log in, I’ve been raided 2-3 times while gone, and my trophies I got from attacking tank. I built up a good number of trophies and tried to get into the big leagues for the loot bonuses, and maybe some bragging rights, but even when using lots of training spells and consistently getting fair or decent attacks, I still lose trophies. The reason for this is that I am getting put up against town halls that are one or two levels over me, both on attack and defense. It’s so hard to stay interested when you log into your base being smashed every single day. It was fun while I was being given fair fights, but now, Im just done. Goodbye, Clash. ### Analysis: categories: Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, aspects: Repetitiveness, Fun, Difficulty, Time required to progress, Fairness, sentiments: negative, positive, negative, negative, negative )))

### Review: title: Nostalgia won’t keep me interested, content: This game has a spot in my heart. It was so much fun, and as a kid growing up, I loved it. But dear God does it take forever. this game quickly becomes a chore. It’s repetitive, and the cost of everything makes it so you spend 1-2 years of consistently playing to advance up a town hall (assuming you are in the higher leagues). This game just loses so much the more you go. I am decent at attacking, and usually get 2-3 stars per attack, but when I log in, I’ve been raided 2-3 times while gone, and my trophies I got from attacking tank. I built up a good number of trophies and tried to get into the big leagues for the loot bonuses, and maybe some bragging rights, but even when using lots of training spells and consistently getting fair or decent attacks, I still lose trophies. The reason for this is that I am getting put up against town halls that are one or two levels over me, both on attack and defense. It’s so hard to stay interested when you log into your base being smashed every single day. It was fun while I was being given fair fights, but now, Im just done. Goodbye, Clash. ### Analysis: categories: (Gameplay, Gameplay, Gameplay, Gameplay, Gameplay) aspects: (Repetitiveness, Fun, Difficulty, Time required to progress, Fairness) sentiments: (negative, positive, negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Nostalgia won’t keep me interested, This game has a spot in my heart. It was so much fun, and as a kid growing up, I loved it. But dear God does it take forever. this game quickly becomes a chore. It’s repetitive, and the cost of everything makes it so you spend 1-2 years of consistently playing to advance up a town hall (assuming you are in the higher leagues). This game just loses so much the more you go. I am decent at attacking, and usually get 2-3 stars per attack, but when I log in, I’ve been raided 2-3 times while gone, and my trophies I got from attacking tank. I built up a good number of trophies and tried to get into the big leagues for the loot bonuses, and maybe some bragging rights, but even when using lots of training spells and consistently getting fair or decent attacks, I still lose trophies. The reason for this is that I am getting put up against town halls that are one or two levels over me, both on attack and defense. It’s so hard to stay interested when you log into your base being smashed every single day. It was fun while I was being given fair fights, but now, Im just done. Goodbye, Clash. Output: Gameplay - Repetitiveness - negative, Gameplay - Fun - positive, Gameplay - Difficulty - negative, Gameplay - Time required to progress - negative, Gameplay - Fairness - negative $$$

Don’t Bother

Seemed like a good service with the rating it has received, however I didn’t enjoy the experience at all. The Dr was late calling, which in my mind I wait at the Drs office anyway so that didn’t really bother me. I felt like he didn’t listen to anything I said. His suggestions were things I had already told him, and when I told him I already tried his suggestion he just repeated his suggestion. I quickly realized that this was pointless and just agreed with his “suggestion.” I thanked him for his time, and he quickly hung up. I don’t even think he said bye. The total call lasted 5 minutes, and I felt like he was trying to get me off the phone. , , For those thinking about using this service, please don’t. I think it has the potential of causing a lot of harm to people. Especially if you use it for any mental health services. Do yourself a favor and go see someone in person.

Health Services, Health Services, Health Services, Health Services, Health Services, Health Services, Health Services, Health Services

Dr. Punctuality, Dr. Bedside Manner, Dr. Communication, Dr. Treatment Suggestions, Dr. Overall Rating, Platform Efficiency, Platform Credibility, Telemedicine Platform

Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative

Health Services - Dr. Punctuality - Negative, Health Services - Dr. Bedside Manner - Negative, Health Services - Dr. Communication - Negative, Health Services - Dr. Treatment Suggestions - Negative, Health Services - Dr. Overall Rating - Negative, Health Services - Platform Efficiency - Negative, Health Services - Platform Credibility - Negative, Health Services - Telemedicine Platform - Negative

### USER:Don’t Bother, Seemed like a good service with the rating it has received, however I didn’t enjoy the experience at all. The Dr was late calling, which in my mind I wait at the Drs office anyway so that didn’t really bother me. I felt like he didn’t listen to anything I said. His suggestions were things I had already told him, and when I told him I already tried his suggestion he just repeated his suggestion. I quickly realized that this was pointless and just agreed with his “suggestion.” I thanked him for his time, and he quickly hung up. I don’t even think he said bye. The total call lasted 5 minutes, and I felt like he was trying to get me off the phone. , , For those thinking about using this service, please don’t. I think it has the potential of causing a lot of harm to people. Especially if you use it for any mental health services. Do yourself a favor and go see someone in person. ### ASSISTANT: Health Services - Dr. Punctuality - Negative, Health Services - Dr. Bedside Manner - Negative, Health Services - Dr. Communication - Negative, Health Services - Dr. Treatment Suggestions - Negative, Health Services - Dr. Overall Rating - Negative, Health Services - Platform Efficiency - Negative, Health Services - Platform Credibility - Negative, Health Services - Telemedicine Platform - Negative )))

### Review: title: Don’t Bother, content: Seemed like a good service with the rating it has received, however I didn’t enjoy the experience at all. The Dr was late calling, which in my mind I wait at the Drs office anyway so that didn’t really bother me. I felt like he didn’t listen to anything I said. His suggestions were things I had already told him, and when I told him I already tried his suggestion he just repeated his suggestion. I quickly realized that this was pointless and just agreed with his “suggestion.” I thanked him for his time, and he quickly hung up. I don’t even think he said bye. The total call lasted 5 minutes, and I felt like he was trying to get me off the phone. , , For those thinking about using this service, please don’t. I think it has the potential of causing a lot of harm to people. Especially if you use it for any mental health services. Do yourself a favor and go see someone in person. ### Analysis: categories: Health Services, Health Services, Health Services, Health Services, Health Services, Health Services, Health Services, Health Services, aspects: Dr. Punctuality, Dr. Bedside Manner, Dr. Communication, Dr. Treatment Suggestions, Dr. Overall Rating, Platform Efficiency, Platform Credibility, Telemedicine Platform, sentiments: Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative )))

### Review: title: Don’t Bother, content: Seemed like a good service with the rating it has received, however I didn’t enjoy the experience at all. The Dr was late calling, which in my mind I wait at the Drs office anyway so that didn’t really bother me. I felt like he didn’t listen to anything I said. His suggestions were things I had already told him, and when I told him I already tried his suggestion he just repeated his suggestion. I quickly realized that this was pointless and just agreed with his “suggestion.” I thanked him for his time, and he quickly hung up. I don’t even think he said bye. The total call lasted 5 minutes, and I felt like he was trying to get me off the phone. , , For those thinking about using this service, please don’t. I think it has the potential of causing a lot of harm to people. Especially if you use it for any mental health services. Do yourself a favor and go see someone in person. ### Analysis: categories: (Health Services, Health Services, Health Services, Health Services, Health Services, Health Services, Health Services, Health Services) aspects: (Dr. Punctuality, Dr. Bedside Manner, Dr. Communication, Dr. Treatment Suggestions, Dr. Overall Rating, Platform Efficiency, Platform Credibility, Telemedicine Platform) sentiments: (Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Don’t Bother, Seemed like a good service with the rating it has received, however I didn’t enjoy the experience at all. The Dr was late calling, which in my mind I wait at the Drs office anyway so that didn’t really bother me. I felt like he didn’t listen to anything I said. His suggestions were things I had already told him, and when I told him I already tried his suggestion he just repeated his suggestion. I quickly realized that this was pointless and just agreed with his “suggestion.” I thanked him for his time, and he quickly hung up. I don’t even think he said bye. The total call lasted 5 minutes, and I felt like he was trying to get me off the phone. , , For those thinking about using this service, please don’t. I think it has the potential of causing a lot of harm to people. Especially if you use it for any mental health services. Do yourself a favor and go see someone in person. Output: Health Services - Dr. Punctuality - Negative, Health Services - Dr. Bedside Manner - Negative, Health Services - Dr. Communication - Negative, Health Services - Dr. Treatment Suggestions - Negative, Health Services - Dr. Overall Rating - Negative, Health Services - Platform Efficiency - Negative, Health Services - Platform Credibility - Negative, Health Services - Telemedicine Platform - Negative $$$

The new update is not transparent about subscription

I have been using Babbel for at least 5 years. There used to be an option to upgrade or cancel the subscription easily. With the new upgrade, I can’t figure out how to update my subscription . I read online that you have to cancel it first, but that option is gone. When you go to subscriptions, it shows a list of past transactions. That’s it. , Its seems like all companies are becoming more shady nowadays. Everything is set to auto renew and you have to jump through hoops to stop the payments. In this case, it’s preventing you from getting more money as I was going to upgrade to the yearly subscription. What a shame. You lost my trust.

App Store

Subscription

Negative

App Store - Subscription - Negative

### USER:The new update is not transparent about subscription, I have been using Babbel for at least 5 years. There used to be an option to upgrade or cancel the subscription easily. With the new upgrade, I can’t figure out how to update my subscription . I read online that you have to cancel it first, but that option is gone. When you go to subscriptions, it shows a list of past transactions. That’s it. , Its seems like all companies are becoming more shady nowadays. Everything is set to auto renew and you have to jump through hoops to stop the payments. In this case, it’s preventing you from getting more money as I was going to upgrade to the yearly subscription. What a shame. You lost my trust. ### ASSISTANT: App Store - Subscription - Negative )))

### Review: title: The new update is not transparent about subscription, content: I have been using Babbel for at least 5 years. There used to be an option to upgrade or cancel the subscription easily. With the new upgrade, I can’t figure out how to update my subscription . I read online that you have to cancel it first, but that option is gone. When you go to subscriptions, it shows a list of past transactions. That’s it. , Its seems like all companies are becoming more shady nowadays. Everything is set to auto renew and you have to jump through hoops to stop the payments. In this case, it’s preventing you from getting more money as I was going to upgrade to the yearly subscription. What a shame. You lost my trust. ### Analysis: categories: App Store, aspects: Subscription, sentiments: Negative )))

### Review: title: The new update is not transparent about subscription, content: I have been using Babbel for at least 5 years. There used to be an option to upgrade or cancel the subscription easily. With the new upgrade, I can’t figure out how to update my subscription . I read online that you have to cancel it first, but that option is gone. When you go to subscriptions, it shows a list of past transactions. That’s it. , Its seems like all companies are becoming more shady nowadays. Everything is set to auto renew and you have to jump through hoops to stop the payments. In this case, it’s preventing you from getting more money as I was going to upgrade to the yearly subscription. What a shame. You lost my trust. ### Analysis: categories: (App Store) aspects: (Subscription) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: The new update is not transparent about subscription, I have been using Babbel for at least 5 years. There used to be an option to upgrade or cancel the subscription easily. With the new upgrade, I can’t figure out how to update my subscription . I read online that you have to cancel it first, but that option is gone. When you go to subscriptions, it shows a list of past transactions. That’s it. , Its seems like all companies are becoming more shady nowadays. Everything is set to auto renew and you have to jump through hoops to stop the payments. In this case, it’s preventing you from getting more money as I was going to upgrade to the yearly subscription. What a shame. You lost my trust. Output: App Store - Subscription - Negative $$$

Doing everything right!

I love picking up Brazilian Portuguese while recovering from hip surgery. This App is fantastic and makes use of all the pedagogical tricks and techniques I used when I taught Spanish and Italian in my college classroom. The creative repetition, the opportunity to hear and perfect correct pronunciation, the easy to digest grammar rules, excellent voice actors, clever adult situations that most school textbooks would censor ( i.e. can’t mention alcohol) — all told , this is way better than dragging myself to a community college course! Love love love. , A tip for other Babbelites— yes, definitely say the words out loud … be as active as possible mimicking the recorded voices. Your brain will thank you. We humans are designed to learn languages… Babbel has got it right!, P.s More games please. Love!

Education, Education, Education, Education, Education, Education, Overall, Overall

Pedagogical Tricks, Pronunciation, Grammar Rules, Voice Actors, Adult Situations, Games, Learning Languages, Design

Positive, Positive, Positive, Positive, Positive, Positive, Positive, Positive

Education - Pedagogical Tricks - Positive, Education - Pronunciation - Positive, Education - Grammar Rules - Positive, Education - Voice Actors - Positive, Education - Adult Situations - Positive, Education - Games - Positive, Overall - Learning Languages - Positive, Overall - Design - Positive

### USER:Doing everything right!, I love picking up Brazilian Portuguese while recovering from hip surgery. This App is fantastic and makes use of all the pedagogical tricks and techniques I used when I taught Spanish and Italian in my college classroom. The creative repetition, the opportunity to hear and perfect correct pronunciation, the easy to digest grammar rules, excellent voice actors, clever adult situations that most school textbooks would censor ( i.e. can’t mention alcohol) — all told , this is way better than dragging myself to a community college course! Love love love. , A tip for other Babbelites— yes, definitely say the words out loud … be as active as possible mimicking the recorded voices. Your brain will thank you. We humans are designed to learn languages… Babbel has got it right!, P.s More games please. Love! ### ASSISTANT: Education - Pedagogical Tricks - Positive, Education - Pronunciation - Positive, Education - Grammar Rules - Positive, Education - Voice Actors - Positive, Education - Adult Situations - Positive, Education - Games - Positive, Overall - Learning Languages - Positive, Overall - Design - Positive )))

### Review: title: Doing everything right!, content: I love picking up Brazilian Portuguese while recovering from hip surgery. This App is fantastic and makes use of all the pedagogical tricks and techniques I used when I taught Spanish and Italian in my college classroom. The creative repetition, the opportunity to hear and perfect correct pronunciation, the easy to digest grammar rules, excellent voice actors, clever adult situations that most school textbooks would censor ( i.e. can’t mention alcohol) — all told , this is way better than dragging myself to a community college course! Love love love. , A tip for other Babbelites— yes, definitely say the words out loud … be as active as possible mimicking the recorded voices. Your brain will thank you. We humans are designed to learn languages… Babbel has got it right!, P.s More games please. Love! ### Analysis: categories: Education, Education, Education, Education, Education, Education, Overall, Overall, aspects: Pedagogical Tricks, Pronunciation, Grammar Rules, Voice Actors, Adult Situations, Games, Learning Languages, Design, sentiments: Positive, Positive, Positive, Positive, Positive, Positive, Positive, Positive )))

### Review: title: Doing everything right!, content: I love picking up Brazilian Portuguese while recovering from hip surgery. This App is fantastic and makes use of all the pedagogical tricks and techniques I used when I taught Spanish and Italian in my college classroom. The creative repetition, the opportunity to hear and perfect correct pronunciation, the easy to digest grammar rules, excellent voice actors, clever adult situations that most school textbooks would censor ( i.e. can’t mention alcohol) — all told , this is way better than dragging myself to a community college course! Love love love. , A tip for other Babbelites— yes, definitely say the words out loud … be as active as possible mimicking the recorded voices. Your brain will thank you. We humans are designed to learn languages… Babbel has got it right!, P.s More games please. Love! ### Analysis: categories: (Education, Education, Education, Education, Education, Education, Overall, Overall) aspects: (Pedagogical Tricks, Pronunciation, Grammar Rules, Voice Actors, Adult Situations, Games, Learning Languages, Design) sentiments: (Positive, Positive, Positive, Positive, Positive, Positive, Positive, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Doing everything right!, I love picking up Brazilian Portuguese while recovering from hip surgery. This App is fantastic and makes use of all the pedagogical tricks and techniques I used when I taught Spanish and Italian in my college classroom. The creative repetition, the opportunity to hear and perfect correct pronunciation, the easy to digest grammar rules, excellent voice actors, clever adult situations that most school textbooks would censor ( i.e. can’t mention alcohol) — all told , this is way better than dragging myself to a community college course! Love love love. , A tip for other Babbelites— yes, definitely say the words out loud … be as active as possible mimicking the recorded voices. Your brain will thank you. We humans are designed to learn languages… Babbel has got it right!, P.s More games please. Love! Output: Education - Pedagogical Tricks - Positive, Education - Pronunciation - Positive, Education - Grammar Rules - Positive, Education - Voice Actors - Positive, Education - Adult Situations - Positive, Education - Games - Positive, Overall - Learning Languages - Positive, Overall - Design - Positive $$$

updates

I have some feed back based on why there aren’t some updates that aren’t added onto some Instagram accounts? And I don’t know if anyone else has this problem but an example would be is, in one of my accounts that I have there are some options on posts where you you click the three dots on the corner Nd you have the option to " reply to the post option, copy link to..., share too.. etc " and in my other account it only has the option to share to my story. Another bug is the ' restrict accounts ' option on the privacy settings where you are to able to restrict anyone you wish to restrict and honestly that’s not fair because I’d like to use that option but sadly I can’t because I don’t have the option and it’s something I’d appreciate to have the answers too because some of these updates really bother me and it should be fixed right away. Overall this app is amazing and I’ve been using it for a while now but these are some bugs I hope can be changed. Thanks!.

Features

Updates

negative

Features - Updates - negative

### USER:updates, I have some feed back based on why there aren’t some that aren’t added onto some Instagram accounts? And I don’t know if anyone else has this problem but an example would be is, in one of my accounts that I have there are some options on posts where you you click the three dots on the corner Nd you have the option to " reply to the post option, copy link to..., share too.. etc " and in my other account it only has the option to share to my story. Another bug is the ' restrict accounts ' option on the privacy settings where you are to able to restrict anyone you wish to restrict and honestly that’s not fair because I’d like to use that option but sadly I can’t because I don’t have the option and it’s something I’d appreciate to have the answers too because some of these really bother me and it should be fixed right away. Overall this app is amazing and I’ve been using it for a while now but these are some bugs I hope can be changed. Thanks!. ### ASSISTANT: Features - Updates - negative )))

### Review: title: updates, content: I have some feed back based on why there aren’t some updates that aren’t added onto some Instagram accounts? And I don’t know if anyone else has this problem but an example would be is, in one of my accounts that I have there are some options on posts where you you click the three dots on the corner Nd you have the option to " reply to the post option, copy link to..., share too.. etc " and in my other account it only has the option to share to my story. Another bug is the ' restrict accounts ' option on the privacy settings where you are to able to restrict anyone you wish to restrict and honestly that’s not fair because I’d like to use that option but sadly I can’t because I don’t have the option and it’s something I’d appreciate to have the answers too because some of these updates really bother me and it should be fixed right away. Overall this app is amazing and I’ve been using it for a while now but these are some bugs I hope can be changed. Thanks!. ### Analysis: categories: Features, aspects: Updates, sentiments: negative )))

### Review: title: updates, content: I have some feed back based on why there aren’t some updates that aren’t added onto some Instagram accounts? And I don’t know if anyone else has this problem but an example would be is, in one of my accounts that I have there are some options on posts where you you click the three dots on the corner Nd you have the option to " reply to the post option, copy link to..., share too.. etc " and in my other account it only has the option to share to my story. Another bug is the ' restrict accounts ' option on the privacy settings where you are to able to restrict anyone you wish to restrict and honestly that’s not fair because I’d like to use that option but sadly I can’t because I don’t have the option and it’s something I’d appreciate to have the answers too because some of these updates really bother me and it should be fixed right away. Overall this app is amazing and I’ve been using it for a while now but these are some bugs I hope can be changed. Thanks!. ### Analysis: categories: (Features) aspects: (Updates) sentiments: (negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: updates, I have some feed back based on why there aren’t some that aren’t added onto some Instagram accounts? And I don’t know if anyone else has this problem but an example would be is, in one of my accounts that I have there are some options on posts where you you click the three dots on the corner Nd you have the option to " reply to the post option, copy link to..., share too.. etc " and in my other account it only has the option to share to my story. Another bug is the ' restrict accounts ' option on the privacy settings where you are to able to restrict anyone you wish to restrict and honestly that’s not fair because I’d like to use that option but sadly I can’t because I don’t have the option and it’s something I’d appreciate to have the answers too because some of these really bother me and it should be fixed right away. Overall this app is amazing and I’ve been using it for a while now but these are some bugs I hope can be changed. Thanks!. Output: Features - Updates - negative $$$

Changes

I use this app on a daily basis.I don’t know what happened but the section that has my orders is now all mixed up,I have to search to find what’s arriving today through everything I have ordered! since I have crazy delivery days it is almost impossible now to see where my orders are! Might be slowing down on orders! Was simple now VERY aggravating! I have to go to whati got in September to see what needs to be delivered! PLEASE FIX THIS ISSUE! I also have a problem with the dates changing on when my items will be delivered or use to be 2 days now it’s when it gets her in a week, it use to be you get your money back if it wasn’t delivered I’m owed a lot of money if that’s the case but I only get the run around! I hope you read this and at least FIX THE PAGE THAT SHOWS WHEN TO EXPECT YOUR PACKAGE! I did a lot of shopping and my orders are in disarray!

App, App, App, App, App, App

Changes, Ordering system, Delivery, Reliability, Money, User Interface

negative, negative, negative, negative, negative, negative

App - Changes - negative, App - Ordering system - negative, App - Delivery - negative, App - Reliability - negative, App - Money - negative, App - User Interface - negative

### USER:Changes, I use this app on a daily basis.I don’t know what happened but the section that has my orders is now all mixed up,I have to search to find what’s arriving today through everything I have ordered! since I have crazy delivery days it is almost impossible now to see where my orders are! Might be slowing down on orders! Was simple now VERY aggravating! I have to go to whati got in September to see what needs to be delivered! PLEASE FIX THIS ISSUE! I also have a problem with the dates changing on when my items will be delivered or use to be 2 days now it’s when it gets her in a week, it use to be you get your money back if it wasn’t delivered I’m owed a lot of money if that’s the case but I only get the run around! I hope you read this and at least FIX THE PAGE THAT SHOWS WHEN TO EXPECT YOUR PACKAGE! I did a lot of shopping and my orders are in disarray! ### ASSISTANT: App - - negative, App - Ordering system - negative, App - Delivery - negative, App - Reliability - negative, App - Money - negative, App - User Interface - negative )))

### Review: title: Changes, content: I use this app on a daily basis.I don’t know what happened but the section that has my orders is now all mixed up,I have to search to find what’s arriving today through everything I have ordered! since I have crazy delivery days it is almost impossible now to see where my orders are! Might be slowing down on orders! Was simple now VERY aggravating! I have to go to whati got in September to see what needs to be delivered! PLEASE FIX THIS ISSUE! I also have a problem with the dates changing on when my items will be delivered or use to be 2 days now it’s when it gets her in a week, it use to be you get your money back if it wasn’t delivered I’m owed a lot of money if that’s the case but I only get the run around! I hope you read this and at least FIX THE PAGE THAT SHOWS WHEN TO EXPECT YOUR PACKAGE! I did a lot of shopping and my orders are in disarray! ### Analysis: categories: App, App, App, App, App, App, aspects: Changes, Ordering system, Delivery, Reliability, Money, User Interface, sentiments: negative, negative, negative, negative, negative, negative )))

### Review: title: Changes, content: I use this app on a daily basis.I don’t know what happened but the section that has my orders is now all mixed up,I have to search to find what’s arriving today through everything I have ordered! since I have crazy delivery days it is almost impossible now to see where my orders are! Might be slowing down on orders! Was simple now VERY aggravating! I have to go to whati got in September to see what needs to be delivered! PLEASE FIX THIS ISSUE! I also have a problem with the dates changing on when my items will be delivered or use to be 2 days now it’s when it gets her in a week, it use to be you get your money back if it wasn’t delivered I’m owed a lot of money if that’s the case but I only get the run around! I hope you read this and at least FIX THE PAGE THAT SHOWS WHEN TO EXPECT YOUR PACKAGE! I did a lot of shopping and my orders are in disarray! ### Analysis: categories: (App, App, App, App, App, App) aspects: (Changes, Ordering system, Delivery, Reliability, Money, User Interface) sentiments: (negative, negative, negative, negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Changes, I use this app on a daily basis.I don’t know what happened but the section that has my orders is now all mixed up,I have to search to find what’s arriving today through everything I have ordered! since I have crazy delivery days it is almost impossible now to see where my orders are! Might be slowing down on orders! Was simple now VERY aggravating! I have to go to whati got in September to see what needs to be delivered! PLEASE FIX THIS ISSUE! I also have a problem with the dates changing on when my items will be delivered or use to be 2 days now it’s when it gets her in a week, it use to be you get your money back if it wasn’t delivered I’m owed a lot of money if that’s the case but I only get the run around! I hope you read this and at least FIX THE PAGE THAT SHOWS WHEN TO EXPECT YOUR PACKAGE! I did a lot of shopping and my orders are in disarray! Output: App - - negative, App - Ordering system - negative, App - Delivery - negative, App - Reliability - negative, App - Money - negative, App - User Interface - negative $$$

Buyer Beware

I am absolutely furious that I paid for this and the app doesn’t even work. Last time I sent you people a message, I couldn’t get my app to open the review because “an unknown error has occurred. Please try again later.” I was able to fix it once by reinstalling the app, but now the problem is back and I have not been able to fix the issue by reinstalling the app TWICE. Now my “next lesson” is stuck in the same review lesson and I cannot keep going in the course because I cannot get it to load. , , I am beyond tired of this and am about ready to go to the Better Business Bureau because this is an absolute scam. They are charging way too much for a language learning app that, quite literally, does not work. I am not getting what I’m paying for. Duolingo doesn’t have as many glitches as this app, and that is seriously embarrassing.

App, App, App

Functionality, Price, Bugs/Glitches

Negative, Negative, Negative

App - Functionality - Negative, App - Price - Negative, App - Bugs/Glitches - Negative

### USER:Buyer Beware, I am absolutely furious that I paid for this and the app doesn’t even work. Last time I sent you people a message, I couldn’t get my app to open the review because “an unknown error has occurred. Please try again later.” I was able to fix it once by reinstalling the app, but now the problem is back and I have not been able to fix the issue by reinstalling the app TWICE. Now my “next lesson” is stuck in the same review lesson and I cannot keep going in the course because I cannot get it to load. , , I am beyond tired of this and am about ready to go to the Better Business Bureau because this is an absolute scam. They are charging way too much for a language learning app that, quite literally, does not work. I am not getting what I’m paying for. Duolingo doesn’t have as many glitches as this app, and that is seriously embarrassing. ### ASSISTANT: App - Functionality - Negative, App - Price - Negative, App - Bugs/Glitches - Negative )))

### Review: title: Buyer Beware, content: I am absolutely furious that I paid for this and the app doesn’t even work. Last time I sent you people a message, I couldn’t get my app to open the review because “an unknown error has occurred. Please try again later.” I was able to fix it once by reinstalling the app, but now the problem is back and I have not been able to fix the issue by reinstalling the app TWICE. Now my “next lesson” is stuck in the same review lesson and I cannot keep going in the course because I cannot get it to load. , , I am beyond tired of this and am about ready to go to the Better Business Bureau because this is an absolute scam. They are charging way too much for a language learning app that, quite literally, does not work. I am not getting what I’m paying for. Duolingo doesn’t have as many glitches as this app, and that is seriously embarrassing. ### Analysis: categories: App, App, App, aspects: Functionality, Price, Bugs/Glitches, sentiments: Negative, Negative, Negative )))

### Review: title: Buyer Beware, content: I am absolutely furious that I paid for this and the app doesn’t even work. Last time I sent you people a message, I couldn’t get my app to open the review because “an unknown error has occurred. Please try again later.” I was able to fix it once by reinstalling the app, but now the problem is back and I have not been able to fix the issue by reinstalling the app TWICE. Now my “next lesson” is stuck in the same review lesson and I cannot keep going in the course because I cannot get it to load. , , I am beyond tired of this and am about ready to go to the Better Business Bureau because this is an absolute scam. They are charging way too much for a language learning app that, quite literally, does not work. I am not getting what I’m paying for. Duolingo doesn’t have as many glitches as this app, and that is seriously embarrassing. ### Analysis: categories: (App, App, App) aspects: (Functionality, Price, Bugs/Glitches) sentiments: (Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Buyer Beware, I am absolutely furious that I paid for this and the app doesn’t even work. Last time I sent you people a message, I couldn’t get my app to open the review because “an unknown error has occurred. Please try again later.” I was able to fix it once by reinstalling the app, but now the problem is back and I have not been able to fix the issue by reinstalling the app TWICE. Now my “next lesson” is stuck in the same review lesson and I cannot keep going in the course because I cannot get it to load. , , I am beyond tired of this and am about ready to go to the Better Business Bureau because this is an absolute scam. They are charging way too much for a language learning app that, quite literally, does not work. I am not getting what I’m paying for. Duolingo doesn’t have as many glitches as this app, and that is seriously embarrassing. Output: App - Functionality - Negative, App - Price - Negative, App - Bugs/Glitches - Negative $$$

Current version

I've always loved Instagram, but I’m not sure what’s the practicality of putting recommendations in my feed of followers. It is a annoyance to be constantly thrown off by a random post and make me second guess if am I following this person by accident. Leave the recommendations to, explore page, since that is a place to explore for new potential followers! Or at least give an option to disable it the recommendations in feed. I just don’t get what’s the point of choosing who I want follow if I am going to be force fed people’s pages to follow anyway. This would also work better if the algorithms for suggestions also functioned as it should but sadly it can’t seem to understand what I’m truly interested in on instagram. Not really innovative, just a nuisance. I love what Instagram is at the core. A place to share memories and communicate via pictures and video, don’t lose that core just to be a copy of other social media outlets out there. Focus on what you do best, with things like photo editing/tuning, multiple video/photo posting etc. Those are worthy additions that make the experience worth it!

Functionality, Functionality, Functionality, Functionality

User interface, Recommendations, Recommendations, User interface

negative, negative, positive, negative

Functionality - Feed Recommendations - Negative, Functionality - Algorithm for Suggestions - Negative, Functionality - Photo Editing/Tuning - Positive, Functionality - Multiple Video/Photo Posting - Positive

### USER:Current version, I've always loved Instagram, but I’m not sure what’s the practicality of putting recommendations in my feed of followers. It is a annoyance to be constantly thrown off by a random post and make me second guess if am I following this person by accident. Leave the recommendations to, explore page, since that is a place to explore for new potential followers! Or at least give an option to disable it the recommendations in feed. I just don’t get what’s the point of choosing who I want follow if I am going to be force fed people’s pages to follow anyway. This would also work better if the algorithms for suggestions also functioned as it should but sadly it can’t seem to understand what I’m truly interested in on instagram. Not really innovative, just a nuisance. I love what Instagram is at the core. A place to share memories and communicate via pictures and video, don’t lose that core just to be a copy of other social media outlets out there. Focus on what you do best, with things like photo editing/tuning, multiple video/photo posting etc. Those are worthy additions that make the experience worth it! ### ASSISTANT: Functionality - Feed Recommendations - Negative, Functionality - Algorithm for Suggestions - Negative, Functionality - Photo Editing/Tuning - Positive, Functionality - Multiple Video/Photo Posting - Positive )))

### Review: title: Current version, content: I've always loved Instagram, but I’m not sure what’s the practicality of putting recommendations in my feed of followers. It is a annoyance to be constantly thrown off by a random post and make me second guess if am I following this person by accident. Leave the recommendations to, explore page, since that is a place to explore for new potential followers! Or at least give an option to disable it the recommendations in feed. I just don’t get what’s the point of choosing who I want follow if I am going to be force fed people’s pages to follow anyway. This would also work better if the algorithms for suggestions also functioned as it should but sadly it can’t seem to understand what I’m truly interested in on instagram. Not really innovative, just a nuisance. I love what Instagram is at the core. A place to share memories and communicate via pictures and video, don’t lose that core just to be a copy of other social media outlets out there. Focus on what you do best, with things like photo editing/tuning, multiple video/photo posting etc. Those are worthy additions that make the experience worth it! ### Analysis: categories: Functionality, Functionality, Functionality, Functionality, aspects: User interface, Recommendations, Recommendations, User interface, sentiments: negative, negative, positive, negative )))

### Review: title: Current version, content: I've always loved Instagram, but I’m not sure what’s the practicality of putting recommendations in my feed of followers. It is a annoyance to be constantly thrown off by a random post and make me second guess if am I following this person by accident. Leave the recommendations to, explore page, since that is a place to explore for new potential followers! Or at least give an option to disable it the recommendations in feed. I just don’t get what’s the point of choosing who I want follow if I am going to be force fed people’s pages to follow anyway. This would also work better if the algorithms for suggestions also functioned as it should but sadly it can’t seem to understand what I’m truly interested in on instagram. Not really innovative, just a nuisance. I love what Instagram is at the core. A place to share memories and communicate via pictures and video, don’t lose that core just to be a copy of other social media outlets out there. Focus on what you do best, with things like photo editing/tuning, multiple video/photo posting etc. Those are worthy additions that make the experience worth it! ### Analysis: categories: (Functionality, Functionality, Functionality, Functionality) aspects: (User interface, Recommendations, Recommendations, User interface) sentiments: (negative, negative, positive, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Current version, I've always loved Instagram, but I’m not sure what’s the practicality of putting recommendations in my feed of followers. It is a annoyance to be constantly thrown off by a random post and make me second guess if am I following this person by accident. Leave the recommendations to, explore page, since that is a place to explore for new potential followers! Or at least give an option to disable it the recommendations in feed. I just don’t get what’s the point of choosing who I want follow if I am going to be force fed people’s pages to follow anyway. This would also work better if the algorithms for suggestions also functioned as it should but sadly it can’t seem to understand what I’m truly interested in on instagram. Not really innovative, just a nuisance. I love what Instagram is at the core. A place to share memories and communicate via pictures and video, don’t lose that core just to be a copy of other social media outlets out there. Focus on what you do best, with things like photo editing/tuning, multiple video/photo posting etc. Those are worthy additions that make the experience worth it! Output: Functionality - Feed Recommendations - Negative, Functionality - Algorithm for Suggestions - Negative, Functionality - Photo Editing/Tuning - Positive, Functionality - Multiple Video/Photo Posting - Positive $$$

Terrible First (And Last) Experience

Heard good things about this from other coworkers. Decided to give it a try when I had an immediate need for care (non-emergency). Thought this would be an easy way to connect with a doctor quick instead of maybe having to wait a day to get in to an actual doctors office. Submitted my request and waited around the house for an hour or two..no response. Went about my day. After 6 hours passed, still no call or message, I contacted customer support for a refund. I get things happen, but for touting a service that hinges on quick response it was a fail. I’d give it one star if it weren’t for the good customer service I received and actually quickly receiving the refund. Won’t be trying this again, will take my chances at the normal doctors office.

Service, Service, App, Service, Service, Service, Convenience

Response Time, Refund, Usability, Recommendation, Prescription, Responsiveness, Timeliness

negative, positive, positive, positive, negative, negative, negative

Service - Response Time - negative, Service - Refund - positive, App-Review: ('Not sure...', ': ', 'I have mixed feelings. The app is easy to navigate; unlike other telemedicine apps, it prompts you with questions to ensure you are connected to an appropriate medical professional. And the doctor I saw was great. But unlike what is advertised, no prescription was sent to my pharmacy after the visit. So frustrating! Had to call the office, was put on hold for over 30 minutes, and finally the doctor called me back-- at 10pm, which was great, but a bit late in the evening for me to then go pick up a prescription at the pharmacy. What’s the point of being able to do this online if you still have to make phone calls and go somewhere to get your Rx? Not the most convenient experience.'), App - Usability - positive, Service - Recommendation - positive, Service - Prescription - negative, Service - Responsiveness - negative, Convenience - Timeliness - negative

### USER:Terrible First (And Last) Experience, Heard good things about this from other coworkers. Decided to give it a try when I had an immediate need for care (non-emergency). Thought this would be an easy way to connect with a doctor quick instead of maybe having to wait a day to get in to an actual doctors office. Submitted my request and waited around the house for an hour or two..no response. Went about my day. After 6 hours passed, still no call or message, I contacted customer support for a refund. I get things happen, but for touting a service that hinges on quick response it was a fail. I’d give it one star if it weren’t for the good customer service I received and actually quickly receiving the refund. Won’t be trying this again, will take my chances at the normal doctors office. ### ASSISTANT: Service - Response Time - negative, Service - Refund - positive, App-Review: ('Not sure...', ': ', 'I have mixed feelings. The app is easy to navigate; unlike other telemedicine apps, it prompts you with questions to ensure you are connected to an appropriate medical professional. And the doctor I saw was great. But unlike what is advertised, no prescription was sent to my pharmacy after the visit. So frustrating! Had to call the office, was put on hold for over 30 minutes, and finally the doctor called me back-- at 10pm, which was great, but a bit late in the evening for me to then go pick up a prescription at the pharmacy. What’s the point of being able to do this online if you still have to make phone calls and go somewhere to get your Rx? Not the most convenient experience.'), App - Usability - positive, Service - Recommendation - positive, Service - Prescription - negative, Service - Responsiveness - negative, Convenience - Timeliness - negative )))

### Review: title: Terrible First (And Last) Experience, content: Heard good things about this from other coworkers. Decided to give it a try when I had an immediate need for care (non-emergency). Thought this would be an easy way to connect with a doctor quick instead of maybe having to wait a day to get in to an actual doctors office. Submitted my request and waited around the house for an hour or two..no response. Went about my day. After 6 hours passed, still no call or message, I contacted customer support for a refund. I get things happen, but for touting a service that hinges on quick response it was a fail. I’d give it one star if it weren’t for the good customer service I received and actually quickly receiving the refund. Won’t be trying this again, will take my chances at the normal doctors office. ### Analysis: categories: Service, Service, App, Service, Service, Service, Convenience, aspects: Response Time, Refund, Usability, Recommendation, Prescription, Responsiveness, Timeliness, sentiments: negative, positive, positive, positive, negative, negative, negative )))

### Review: title: Terrible First (And Last) Experience, content: Heard good things about this from other coworkers. Decided to give it a try when I had an immediate need for care (non-emergency). Thought this would be an easy way to connect with a doctor quick instead of maybe having to wait a day to get in to an actual doctors office. Submitted my request and waited around the house for an hour or two..no response. Went about my day. After 6 hours passed, still no call or message, I contacted customer support for a refund. I get things happen, but for touting a service that hinges on quick response it was a fail. I’d give it one star if it weren’t for the good customer service I received and actually quickly receiving the refund. Won’t be trying this again, will take my chances at the normal doctors office. ### Analysis: categories: (Service, Service, App, Service, Service, Service, Convenience) aspects: (Response Time, Refund, Usability, Recommendation, Prescription, Responsiveness, Timeliness) sentiments: (negative, positive, positive, positive, negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Terrible First (And Last) Experience, Heard good things about this from other coworkers. Decided to give it a try when I had an immediate need for care (non-emergency). Thought this would be an easy way to connect with a doctor quick instead of maybe having to wait a day to get in to an actual doctors office. Submitted my request and waited around the house for an hour or two..no response. Went about my day. After 6 hours passed, still no call or message, I contacted customer support for a refund. I get things happen, but for touting a service that hinges on quick response it was a fail. I’d give it one star if it weren’t for the good customer service I received and actually quickly receiving the refund. Won’t be trying this again, will take my chances at the normal doctors office. Output: Service - Response Time - negative, Service - Refund - positive, App-Review: ('Not sure...', ': ', 'I have mixed feelings. The app is easy to navigate; unlike other telemedicine apps, it prompts you with questions to ensure you are connected to an appropriate medical professional. And the doctor I saw was great. But unlike what is advertised, no prescription was sent to my pharmacy after the visit. So frustrating! Had to call the office, was put on hold for over 30 minutes, and finally the doctor called me back-- at 10pm, which was great, but a bit late in the evening for me to then go pick up a prescription at the pharmacy. What’s the point of being able to do this online if you still have to make phone calls and go somewhere to get your Rx? Not the most convenient experience.'), App - Usability - positive, Service - Recommendation - positive, Service - Prescription - negative, Service - Responsiveness - negative, Convenience - Timeliness - negative $$$

I never got the notes feature

So let me start off by saying instagram is a nice app and all but the updates they give out does not happen to everyone at the same time and it’s low key annoying. When the notes feature dropped on insta I never even got that feature and I still don’t have it, I tried everything, waiting, deleting it, resetting my phone, signing out of my account and everything and I have yet to see it. And insta does a poor job in responding to reports I’ve tried reporting it to them but it didn’t go through and they don’t even have a contact email or phone number so u can get in touch with someone, that is really poor customer service. The fact that I have to come to the review section in the App Store so they can see my problems is just terrible. It shouldn’t be that hard to get in touch with a everyday used app when you know almost every one has this app you should be making it easier for customers that have it and have a problem with something to get in touch with you cause this is ridiculous. Hopefully someone sees this review cause I would really like to be included in every update no matter what day it is or where I live.

App Features, Customer Service, App Features, Customer Service

Notes feature, Responsiveness, Updates, Contact Availability

negative, negative, negative, negative

App-Updates - Updates - negative, App-Features - Notes feature - negative, Customer-Service - Responsiveness - negative, Customer-Service - Contact options - negative

### USER:I never got the notes feature, So let me start off by saying instagram is a nice app and all but the updates they give out does not happen to everyone at the same time and it’s low key annoying. When the notes feature dropped on insta I never even got that feature and I still don’t have it, I tried everything, waiting, deleting it, resetting my phone, signing out of my account and everything and I have yet to see it. And insta does a poor job in responding to reports I’ve tried reporting it to them but it didn’t go through and they don’t even have a contact email or phone number so u can get in touch with someone, that is really poor customer service. The fact that I have to come to the review section in the App Store so they can see my problems is just terrible. It shouldn’t be that hard to get in touch with a everyday used app when you know almost every one has this app you should be making it easier for customers that have it and have a problem with something to get in touch with you cause this is ridiculous. Hopefully someone sees this review cause I would really like to be included in every update no matter what day it is or where I live. ### ASSISTANT: App-Updates - Updates - negative, App-Features - Notes feature - negative, Customer-Service - Responsiveness - negative, Customer-Service - Contact options - negative )))

### Review: title: I never got the notes feature, content: So let me start off by saying instagram is a nice app and all but the updates they give out does not happen to everyone at the same time and it’s low key annoying. When the notes feature dropped on insta I never even got that feature and I still don’t have it, I tried everything, waiting, deleting it, resetting my phone, signing out of my account and everything and I have yet to see it. And insta does a poor job in responding to reports I’ve tried reporting it to them but it didn’t go through and they don’t even have a contact email or phone number so u can get in touch with someone, that is really poor customer service. The fact that I have to come to the review section in the App Store so they can see my problems is just terrible. It shouldn’t be that hard to get in touch with a everyday used app when you know almost every one has this app you should be making it easier for customers that have it and have a problem with something to get in touch with you cause this is ridiculous. Hopefully someone sees this review cause I would really like to be included in every update no matter what day it is or where I live. ### Analysis: categories: App Features, Customer Service, App Features, Customer Service, aspects: Notes feature, Responsiveness, Updates, Contact Availability, sentiments: negative, negative, negative, negative )))

### Review: title: I never got the notes feature, content: So let me start off by saying instagram is a nice app and all but the updates they give out does not happen to everyone at the same time and it’s low key annoying. When the notes feature dropped on insta I never even got that feature and I still don’t have it, I tried everything, waiting, deleting it, resetting my phone, signing out of my account and everything and I have yet to see it. And insta does a poor job in responding to reports I’ve tried reporting it to them but it didn’t go through and they don’t even have a contact email or phone number so u can get in touch with someone, that is really poor customer service. The fact that I have to come to the review section in the App Store so they can see my problems is just terrible. It shouldn’t be that hard to get in touch with a everyday used app when you know almost every one has this app you should be making it easier for customers that have it and have a problem with something to get in touch with you cause this is ridiculous. Hopefully someone sees this review cause I would really like to be included in every update no matter what day it is or where I live. ### Analysis: categories: (App Features, Customer Service, App Features, Customer Service) aspects: (Notes feature, Responsiveness, Updates, Contact Availability) sentiments: (negative, negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: I never got the notes feature, So let me start off by saying instagram is a nice app and all but the updates they give out does not happen to everyone at the same time and it’s low key annoying. When the notes feature dropped on insta I never even got that feature and I still don’t have it, I tried everything, waiting, deleting it, resetting my phone, signing out of my account and everything and I have yet to see it. And insta does a poor job in responding to reports I’ve tried reporting it to them but it didn’t go through and they don’t even have a contact email or phone number so u can get in touch with someone, that is really poor customer service. The fact that I have to come to the review section in the App Store so they can see my problems is just terrible. It shouldn’t be that hard to get in touch with a everyday used app when you know almost every one has this app you should be making it easier for customers that have it and have a problem with something to get in touch with you cause this is ridiculous. Hopefully someone sees this review cause I would really like to be included in every update no matter what day it is or where I live. Output: App-Updates - Updates - negative, App-Features - Notes feature - negative, Customer-Service - Responsiveness - negative, Customer-Service - Contact options - negative $$$

If you Haven’t played clash of clans play it now.

Love this game I’ve been playing this for three years now and it is the best game I’ve ever played supercell you are awesome I love the new town hall level 12 and electro dragon is awesome the game is also the most addicting game I have ever played I play this in my free time whenever I have it i’ve been in and out of many clams and I love how they work I love the layout of the game and how you can make your base however you want and choose which thing to upgrade I choose to max out before I upgrade my Townhall but that’s just me I love upgrading my walls because they take no time there is literally no downside about Clash of Clans all it is is awesome except for I have to wait to upgrade my stuff but I don’t mind because there’s so many other things I can do on Clash of Clans that make it entertaining so I give it five stars 5 million stars if I could my friend lost his town hall 8 account it was called crazy man supercell please give him that account back he doesn’t know what happened to it.

Gameplay, Gameplay, Gameplay, Bugs

Addictiveness, Customization, Upgrade system, Account recovery

Positive, Positive, Positive, Negative

Gameplay - Addictiveness - Positive, Gameplay - Customization - Positive, Gameplay - Upgrade system - Positive, Bugs - Account recovery - Negative

### USER:If you Haven’t played clash of clans play it now., Love this game I’ve been playing this for three years now and it is the best game I’ve ever played supercell you are awesome I love the new town hall level 12 and electro dragon is awesome the game is also the most addicting game I have ever played I play this in my free time whenever I have it i’ve been in and out of many clams and I love how they work I love the layout of the game and how you can make your base however you want and choose which thing to upgrade I choose to max out before I upgrade my Townhall but that’s just me I love upgrading my walls because they take no time there is literally no downside about Clash of Clans all it is is awesome except for I have to wait to upgrade my stuff but I don’t mind because there’s so many other things I can do on Clash of Clans that make it entertaining so I give it five stars 5 million stars if I could my friend lost his town hall 8 account it was called crazy man supercell please give him that account back he doesn’t know what happened to it. ### ASSISTANT: Gameplay - Addictiveness - Positive, Gameplay - Customization - Positive, Gameplay - Upgrade system - Positive, Bugs - Account recovery - Negative )))

### Review: title: If you Haven’t played clash of clans play it now., content: Love this game I’ve been playing this for three years now and it is the best game I’ve ever played supercell you are awesome I love the new town hall level 12 and electro dragon is awesome the game is also the most addicting game I have ever played I play this in my free time whenever I have it i’ve been in and out of many clams and I love how they work I love the layout of the game and how you can make your base however you want and choose which thing to upgrade I choose to max out before I upgrade my Townhall but that’s just me I love upgrading my walls because they take no time there is literally no downside about Clash of Clans all it is is awesome except for I have to wait to upgrade my stuff but I don’t mind because there’s so many other things I can do on Clash of Clans that make it entertaining so I give it five stars 5 million stars if I could my friend lost his town hall 8 account it was called crazy man supercell please give him that account back he doesn’t know what happened to it. ### Analysis: categories: Gameplay, Gameplay, Gameplay, Bugs, aspects: Addictiveness, Customization, Upgrade system, Account recovery, sentiments: Positive, Positive, Positive, Negative )))

### Review: title: If you Haven’t played clash of clans play it now., content: Love this game I’ve been playing this for three years now and it is the best game I’ve ever played supercell you are awesome I love the new town hall level 12 and electro dragon is awesome the game is also the most addicting game I have ever played I play this in my free time whenever I have it i’ve been in and out of many clams and I love how they work I love the layout of the game and how you can make your base however you want and choose which thing to upgrade I choose to max out before I upgrade my Townhall but that’s just me I love upgrading my walls because they take no time there is literally no downside about Clash of Clans all it is is awesome except for I have to wait to upgrade my stuff but I don’t mind because there’s so many other things I can do on Clash of Clans that make it entertaining so I give it five stars 5 million stars if I could my friend lost his town hall 8 account it was called crazy man supercell please give him that account back he doesn’t know what happened to it. ### Analysis: categories: (Gameplay, Gameplay, Gameplay, Bugs) aspects: (Addictiveness, Customization, Upgrade system, Account recovery) sentiments: (Positive, Positive, Positive, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: If you Haven’t played clash of clans play it now., Love this game I’ve been playing this for three years now and it is the best game I’ve ever played supercell you are awesome I love the new town hall level 12 and electro dragon is awesome the game is also the most addicting game I have ever played I play this in my free time whenever I have it i’ve been in and out of many clams and I love how they work I love the layout of the game and how you can make your base however you want and choose which thing to upgrade I choose to max out before I upgrade my Townhall but that’s just me I love upgrading my walls because they take no time there is literally no downside about Clash of Clans all it is is awesome except for I have to wait to upgrade my stuff but I don’t mind because there’s so many other things I can do on Clash of Clans that make it entertaining so I give it five stars 5 million stars if I could my friend lost his town hall 8 account it was called crazy man supercell please give him that account back he doesn’t know what happened to it. Output: Gameplay - Addictiveness - Positive, Gameplay - Customization - Positive, Gameplay - Upgrade system - Positive, Bugs - Account recovery - Negative $$$

Have an issue witmy whatsapp account

Suddenly i was unable to open the application and I tried again and again but it work and i am ao worried about datas and deleted the application and restored it again and it worked fot one hour and of course all my data history was not in the application and whike I tried again to restore the backup from iCloud it suddenly stopped functioning again and it shows a message that you have been temporarily banned and you will be able to use WhatsApp after six hours and when six hours was over I opened the application and with a minute it again gave the same message you have been temporarily banned and you will be only be able to use WhatsApp after six hours and this is still the same situation I am facing and i am much concerned about my data's last history I have important informations and attachments which I am unable to get back ., And actually I am not sure if my account was hacked or it's mistake of WhatsApp.

Application, Application

Functionality, Data Privacy

Negative, Negative

Application - Functionality - Negative, Application - Data Privacy - Negative

### USER:Have an issue witmy whatsapp account, Suddenly i was unable to open the application and I tried again and again but it work and i am ao worried about datas and deleted the application and restored it again and it worked fot one hour and of course all my data history was not in the application and whike I tried again to restore the backup from iCloud it suddenly stopped functioning again and it shows a message that you have been temporarily banned and you will be able to use WhatsApp after six hours and when six hours was over I opened the application and with a minute it again gave the same message you have been temporarily banned and you will be only be able to use WhatsApp after six hours and this is still the same situation I am facing and i am much concerned about my data's last history I have important informations and attachments which I am unable to get back ., And actually I am not sure if my account was hacked or it's mistake of WhatsApp. ### ASSISTANT: Application - Functionality - Negative, Application - Data Privacy - Negative )))

### Review: title: Have an issue witmy whatsapp account, content: Suddenly i was unable to open the application and I tried again and again but it work and i am ao worried about datas and deleted the application and restored it again and it worked fot one hour and of course all my data history was not in the application and whike I tried again to restore the backup from iCloud it suddenly stopped functioning again and it shows a message that you have been temporarily banned and you will be able to use WhatsApp after six hours and when six hours was over I opened the application and with a minute it again gave the same message you have been temporarily banned and you will be only be able to use WhatsApp after six hours and this is still the same situation I am facing and i am much concerned about my data's last history I have important informations and attachments which I am unable to get back ., And actually I am not sure if my account was hacked or it's mistake of WhatsApp. ### Analysis: categories: Application, Application, aspects: Functionality, Data Privacy, sentiments: Negative, Negative )))

### Review: title: Have an issue witmy whatsapp account, content: Suddenly i was unable to open the application and I tried again and again but it work and i am ao worried about datas and deleted the application and restored it again and it worked fot one hour and of course all my data history was not in the application and whike I tried again to restore the backup from iCloud it suddenly stopped functioning again and it shows a message that you have been temporarily banned and you will be able to use WhatsApp after six hours and when six hours was over I opened the application and with a minute it again gave the same message you have been temporarily banned and you will be only be able to use WhatsApp after six hours and this is still the same situation I am facing and i am much concerned about my data's last history I have important informations and attachments which I am unable to get back ., And actually I am not sure if my account was hacked or it's mistake of WhatsApp. ### Analysis: categories: (Application, Application) aspects: (Functionality, Data Privacy) sentiments: (Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Have an issue witmy whatsapp account, Suddenly i was unable to open the application and I tried again and again but it work and i am ao worried about datas and deleted the application and restored it again and it worked fot one hour and of course all my data history was not in the application and whike I tried again to restore the backup from iCloud it suddenly stopped functioning again and it shows a message that you have been temporarily banned and you will be able to use WhatsApp after six hours and when six hours was over I opened the application and with a minute it again gave the same message you have been temporarily banned and you will be only be able to use WhatsApp after six hours and this is still the same situation I am facing and i am much concerned about my data's last history I have important informations and attachments which I am unable to get back ., And actually I am not sure if my account was hacked or it's mistake of WhatsApp. Output: Application - Functionality - Negative, Application - Data Privacy - Negative $$$

Great but too short and will not make you a confident speaker

I really liked it when using it but was super surprised when after 8 months I completed all lessons and am no where close to being a confident or even adequate speaker. I can’t believe that there are no more lessons., , Be VERY cautious about the lifetime subscription, that’s what I paid for and now it’s useless except for reviews which I don’t find to be very helpful. , , I now pay for Duolingo and really like that program better once you get past how gamey it is. The explanations are way better, the reviews are actually helpful and it’s easier to move around and refresh on old lessons. While I’m at it, I also finished Rosetta Stone and found it also to be way too short and the worst of the 3 options.

Learning, Learning, Learning, Learning, Learning, Learning, Learning, Learning, Learning, Learning

Confidence, Completion, Subscription, Lifetime Subscription, Reviews, Explanations, Helpfulness, Navigation, Refreshing, Completion

negative, negative, negative, negative, negative, positive, positive, positive, positive, negative

Learning - Confidence - negative, Learning - Completion - negative, Learning - Subscription - negative, Learning - Lifetime Subscription - negative, Learning - Reviews - negative, Learning - Explanations - positive, Learning - Helpfulness - positive, Learning - Navigation - positive, Learning - Refreshing - positive, Learning - Completion - negative

### USER:Great but too short and will not make you a confident speaker, I really liked it when using it but was super surprised when after 8 months I completed all lessons and am no where close to being a confident or even adequate speaker. I can’t believe that there are no more lessons., , Be VERY cautious about the lifetime subscription, that’s what I paid for and now it’s useless except for reviews which I don’t find to be very helpful. , , I now pay for Duolingo and really like that program better once you get past how gamey it is. The explanations are way better, the reviews are actually helpful and it’s easier to move around and refresh on old lessons. While I’m at it, I also finished Rosetta Stone and found it also to be way too short and the worst of the 3 options. ### ASSISTANT: Learning - Confidence - negative, Learning - Completion - negative, Learning - Subscription - negative, Learning - Lifetime Subscription - negative, Learning - Reviews - negative, Learning - Explanations - positive, Learning - Helpfulness - positive, Learning - Navigation - positive, Learning - Refreshing - positive, Learning - Completion - negative )))

### Review: title: Great but too short and will not make you a confident speaker, content: I really liked it when using it but was super surprised when after 8 months I completed all lessons and am no where close to being a confident or even adequate speaker. I can’t believe that there are no more lessons., , Be VERY cautious about the lifetime subscription, that’s what I paid for and now it’s useless except for reviews which I don’t find to be very helpful. , , I now pay for Duolingo and really like that program better once you get past how gamey it is. The explanations are way better, the reviews are actually helpful and it’s easier to move around and refresh on old lessons. While I’m at it, I also finished Rosetta Stone and found it also to be way too short and the worst of the 3 options. ### Analysis: categories: Learning, Learning, Learning, Learning, Learning, Learning, Learning, Learning, Learning, Learning, aspects: Confidence, Completion, Subscription, Lifetime Subscription, Reviews, Explanations, Helpfulness, Navigation, Refreshing, Completion, sentiments: negative, negative, negative, negative, negative, positive, positive, positive, positive, negative )))

### Review: title: Great but too short and will not make you a confident speaker, content: I really liked it when using it but was super surprised when after 8 months I completed all lessons and am no where close to being a confident or even adequate speaker. I can’t believe that there are no more lessons., , Be VERY cautious about the lifetime subscription, that’s what I paid for and now it’s useless except for reviews which I don’t find to be very helpful. , , I now pay for Duolingo and really like that program better once you get past how gamey it is. The explanations are way better, the reviews are actually helpful and it’s easier to move around and refresh on old lessons. While I’m at it, I also finished Rosetta Stone and found it also to be way too short and the worst of the 3 options. ### Analysis: categories: (Learning, Learning, Learning, Learning, Learning, Learning, Learning, Learning, Learning, Learning) aspects: (Confidence, Completion, Subscription, Lifetime Subscription, Reviews, Explanations, Helpfulness, Navigation, Refreshing, Completion) sentiments: (negative, negative, negative, negative, negative, positive, positive, positive, positive, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Great but too short and will not make you a confident speaker, I really liked it when using it but was super surprised when after 8 months I completed all lessons and am no where close to being a confident or even adequate speaker. I can’t believe that there are no more lessons., , Be VERY cautious about the lifetime subscription, that’s what I paid for and now it’s useless except for reviews which I don’t find to be very helpful. , , I now pay for Duolingo and really like that program better once you get past how gamey it is. The explanations are way better, the reviews are actually helpful and it’s easier to move around and refresh on old lessons. While I’m at it, I also finished Rosetta Stone and found it also to be way too short and the worst of the 3 options. Output: Learning - Confidence - negative, Learning - Completion - negative, Learning - Subscription - negative, Learning - Lifetime Subscription - negative, Learning - Reviews - negative, Learning - Explanations - positive, Learning - Helpfulness - positive, Learning - Navigation - positive, Learning - Refreshing - positive, Learning - Completion - negative $$$

CAN I PLEASE HAVE THE MUSIC NOTES???

Dear Instagram, , , I still do not have the music for my notes and I was wondering if I could please get it already cuz I have been trying everything and everyone already has it and I only have it on my spam accounts and not on my main one and that’s very disrespectful because I have been a member of Instagram for more than 8 months and I’m js very emotional because my favorite app has let me down and I feel very betrayed because I always looked up to influencers in the app Instagram and know it’s just racist because my friends are white and they have the music notes and I’m Hispanic and I still haven’t gotten anything and this is js very unfair because I feel very left out and I just want to express how I feel with the my notes and I just think that I’m probably not good enough because a own app doesn’t want to give me access to something I really would love to do and I just want Justice for me and everyone else who doesn’t have the ability to put music on their notes. Thank you so much for your time.

App

Music notes

Negative

App Features - Music - Negative

### USER:CAN I PLEASE HAVE THE MUSIC NOTES???, Dear Instagram, , , I still do not have the music for my notes and I was wondering if I could please get it already cuz I have been trying everything and everyone already has it and I only have it on my spam accounts and not on my main one and that’s very disrespectful because I have been a member of Instagram for more than 8 months and I’m js very emotional because my favorite app has let me down and I feel very betrayed because I always looked up to influencers in the app Instagram and know it’s just racist because my friends are white and they have the music notes and I’m Hispanic and I still haven’t gotten anything and this is js very unfair because I feel very left out and I just want to express how I feel with the my notes and I just think that I’m probably not good enough because a own app doesn’t want to give me access to something I really would love to do and I just want Justice for me and everyone else who doesn’t have the ability to put music on their notes. Thank you so much for your time. ### ASSISTANT: App Features - Music - Negative )))

### Review: title: CAN I PLEASE HAVE THE MUSIC NOTES???, content: Dear Instagram, , , I still do not have the music for my notes and I was wondering if I could please get it already cuz I have been trying everything and everyone already has it and I only have it on my spam accounts and not on my main one and that’s very disrespectful because I have been a member of Instagram for more than 8 months and I’m js very emotional because my favorite app has let me down and I feel very betrayed because I always looked up to influencers in the app Instagram and know it’s just racist because my friends are white and they have the music notes and I’m Hispanic and I still haven’t gotten anything and this is js very unfair because I feel very left out and I just want to express how I feel with the my notes and I just think that I’m probably not good enough because a own app doesn’t want to give me access to something I really would love to do and I just want Justice for me and everyone else who doesn’t have the ability to put music on their notes. Thank you so much for your time. ### Analysis: categories: App, aspects: Music notes, sentiments: Negative )))

### Review: title: CAN I PLEASE HAVE THE MUSIC NOTES???, content: Dear Instagram, , , I still do not have the music for my notes and I was wondering if I could please get it already cuz I have been trying everything and everyone already has it and I only have it on my spam accounts and not on my main one and that’s very disrespectful because I have been a member of Instagram for more than 8 months and I’m js very emotional because my favorite app has let me down and I feel very betrayed because I always looked up to influencers in the app Instagram and know it’s just racist because my friends are white and they have the music notes and I’m Hispanic and I still haven’t gotten anything and this is js very unfair because I feel very left out and I just want to express how I feel with the my notes and I just think that I’m probably not good enough because a own app doesn’t want to give me access to something I really would love to do and I just want Justice for me and everyone else who doesn’t have the ability to put music on their notes. Thank you so much for your time. ### Analysis: categories: (App) aspects: (Music notes) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: CAN I PLEASE HAVE THE MUSIC NOTES???, Dear Instagram, , , I still do not have the music for my notes and I was wondering if I could please get it already cuz I have been trying everything and everyone already has it and I only have it on my spam accounts and not on my main one and that’s very disrespectful because I have been a member of Instagram for more than 8 months and I’m js very emotional because my favorite app has let me down and I feel very betrayed because I always looked up to influencers in the app Instagram and know it’s just racist because my friends are white and they have the music notes and I’m Hispanic and I still haven’t gotten anything and this is js very unfair because I feel very left out and I just want to express how I feel with the my notes and I just think that I’m probably not good enough because a own app doesn’t want to give me access to something I really would love to do and I just want Justice for me and everyone else who doesn’t have the ability to put music on their notes. Thank you so much for your time. Output: App Features - Music - Negative $$$

Builder update

I just really want to know who’s idea it was to update and second builder base. Can we be honest here. I, and I’m pretty sure everyone else can agree that the second builder base did not need a whole new, complete redesign. I’ve had this game for years and it took me sooo long just to the 6th builder since I was on and off. I JUST GOT THE SIXTH BULDER LIKE 2 DAYS AGO and ofc after allllllll these years your telling me that not even the week after, like those next couple days of getting my 6th builder, they want to complete update and change and redesign the whole entire builder side. I find that supper frustrating and it’s not about the even the 6th builder. It’s the fact that now the whole builder side and a complete different game. Before, attacking on the builder side took not even a second to find someone. Now it takes minutes just to find 1 person to fight. Not to mention I never played nor liked clash Royal and I always stayed away from it, but why, just why do they NOW redesign the buildings and troops and now troop abilities and stuff like bro. I seriously can’t tell if this update is supposed to be a clash Royal remake or what but now to have the builder side in two different bases/sides and everything redesign I think was uncalled for. One update with 2 builder hall upgrades wouldve been perfect for the most part. The builder side was super straight forward now it’s a complete different just mess. Super dislike!

Gameplay

Second Builder Base

Negative

Gameplay - Second Builder Base - Negative

### USER:Builder update, I just really want to know who’s idea it was to update and second builder base. Can we be honest here. I, and I’m pretty sure everyone else can agree that the second builder base did not need a whole new, complete redesign. I’ve had this game for years and it took me sooo long just to the 6th builder since I was on and off. I JUST GOT THE SIXTH BULDER LIKE 2 DAYS AGO and ofc after allllllll these years your telling me that not even the week after, like those next couple days of getting my 6th builder, they want to complete update and change and redesign the whole entire builder side. I find that supper frustrating and it’s not about the even the 6th builder. It’s the fact that now the whole builder side and a complete different game. Before, attacking on the builder side took not even a second to find someone. Now it takes minutes just to find 1 person to fight. Not to mention I never played nor liked clash Royal and I always stayed away from it, but why, just why do they NOW redesign the buildings and troops and now troop abilities and stuff like bro. I seriously can’t tell if this update is supposed to be a clash Royal remake or what but now to have the builder side in two different bases/sides and everything redesign I think was uncalled for. One update with 2 builder hall upgrades wouldve been perfect for the most part. The builder side was super straight forward now it’s a complete different just mess. Super dislike! ### ASSISTANT: Gameplay - Second Builder Base - Negative )))

### Review: title: Builder update, content: I just really want to know who’s idea it was to update and second builder base. Can we be honest here. I, and I’m pretty sure everyone else can agree that the second builder base did not need a whole new, complete redesign. I’ve had this game for years and it took me sooo long just to the 6th builder since I was on and off. I JUST GOT THE SIXTH BULDER LIKE 2 DAYS AGO and ofc after allllllll these years your telling me that not even the week after, like those next couple days of getting my 6th builder, they want to complete update and change and redesign the whole entire builder side. I find that supper frustrating and it’s not about the even the 6th builder. It’s the fact that now the whole builder side and a complete different game. Before, attacking on the builder side took not even a second to find someone. Now it takes minutes just to find 1 person to fight. Not to mention I never played nor liked clash Royal and I always stayed away from it, but why, just why do they NOW redesign the buildings and troops and now troop abilities and stuff like bro. I seriously can’t tell if this update is supposed to be a clash Royal remake or what but now to have the builder side in two different bases/sides and everything redesign I think was uncalled for. One update with 2 builder hall upgrades wouldve been perfect for the most part. The builder side was super straight forward now it’s a complete different just mess. Super dislike! ### Analysis: categories: Gameplay, aspects: Second Builder Base, sentiments: Negative )))

### Review: title: Builder update, content: I just really want to know who’s idea it was to update and second builder base. Can we be honest here. I, and I’m pretty sure everyone else can agree that the second builder base did not need a whole new, complete redesign. I’ve had this game for years and it took me sooo long just to the 6th builder since I was on and off. I JUST GOT THE SIXTH BULDER LIKE 2 DAYS AGO and ofc after allllllll these years your telling me that not even the week after, like those next couple days of getting my 6th builder, they want to complete update and change and redesign the whole entire builder side. I find that supper frustrating and it’s not about the even the 6th builder. It’s the fact that now the whole builder side and a complete different game. Before, attacking on the builder side took not even a second to find someone. Now it takes minutes just to find 1 person to fight. Not to mention I never played nor liked clash Royal and I always stayed away from it, but why, just why do they NOW redesign the buildings and troops and now troop abilities and stuff like bro. I seriously can’t tell if this update is supposed to be a clash Royal remake or what but now to have the builder side in two different bases/sides and everything redesign I think was uncalled for. One update with 2 builder hall upgrades wouldve been perfect for the most part. The builder side was super straight forward now it’s a complete different just mess. Super dislike! ### Analysis: categories: (Gameplay) aspects: (Second Builder Base) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Builder update, I just really want to know who’s idea it was to update and second builder base. Can we be honest here. I, and I’m pretty sure everyone else can agree that the second builder base did not need a whole new, complete redesign. I’ve had this game for years and it took me sooo long just to the 6th builder since I was on and off. I JUST GOT THE SIXTH BULDER LIKE 2 DAYS AGO and ofc after allllllll these years your telling me that not even the week after, like those next couple days of getting my 6th builder, they want to complete update and change and redesign the whole entire builder side. I find that supper frustrating and it’s not about the even the 6th builder. It’s the fact that now the whole builder side and a complete different game. Before, attacking on the builder side took not even a second to find someone. Now it takes minutes just to find 1 person to fight. Not to mention I never played nor liked clash Royal and I always stayed away from it, but why, just why do they NOW redesign the buildings and troops and now troop abilities and stuff like bro. I seriously can’t tell if this update is supposed to be a clash Royal remake or what but now to have the builder side in two different bases/sides and everything redesign I think was uncalled for. One update with 2 builder hall upgrades wouldve been perfect for the most part. The builder side was super straight forward now it’s a complete different just mess. Super dislike! Output: Gameplay - Second Builder Base - Negative $$$

Don't say it's getting delivered when it isn't.

Stop saying it's getting delivered today by 8p, then say, "Give it three more days," when it doesn't arrive. It implies you had tracking info that the driver had it, but now the driver is just gonna hang on to my stuff last minute for a few more days. I mean, is that what's really going on? Maybe you need to vet your drivers better., , If your tracking is ambiguous about delivery date, then be transparent and keep it ambiguous. I was excited to get my items today, because you definitively said it was coming today. Then it was, "Psych! Wait or get a refund. We basically put a hold on your funds you could have spent somewhere else without frustration.", , This is the third time. I know pandemic is going on. I get waiting a little longer. But don't say it's arriving when it isn't. That's not how tracking works. And you have that tracking info.

Delivery

Delivery Date

Negative

Delivery - Delivery Date - Negative

### USER:Don't say it's getting delivered when it isn't., Stop saying it's getting delivered today by 8p, then say, "Give it three more days," when it doesn't arrive. It implies you had tracking info that the driver had it, but now the driver is just gonna hang on to my stuff last minute for a few more days. I mean, is that what's really going on? Maybe you need to vet your drivers better., , If your tracking is ambiguous about delivery date, then be transparent and keep it ambiguous. I was excited to get my items today, because you definitively said it was coming today. Then it was, "Psych! Wait or get a refund. We basically put a hold on your funds you could have spent somewhere else without frustration.", , This is the third time. I know pandemic is going on. I get waiting a little longer. But don't say it's arriving when it isn't. That's not how tracking works. And you have that tracking info. ### ASSISTANT: Delivery - Delivery Date - Negative )))

### Review: title: Don't say it's getting delivered when it isn't., content: Stop saying it's getting delivered today by 8p, then say, "Give it three more days," when it doesn't arrive. It implies you had tracking info that the driver had it, but now the driver is just gonna hang on to my stuff last minute for a few more days. I mean, is that what's really going on? Maybe you need to vet your drivers better., , If your tracking is ambiguous about delivery date, then be transparent and keep it ambiguous. I was excited to get my items today, because you definitively said it was coming today. Then it was, "Psych! Wait or get a refund. We basically put a hold on your funds you could have spent somewhere else without frustration.", , This is the third time. I know pandemic is going on. I get waiting a little longer. But don't say it's arriving when it isn't. That's not how tracking works. And you have that tracking info. ### Analysis: categories: Delivery, aspects: Delivery Date, sentiments: Negative )))

### Review: title: Don't say it's getting delivered when it isn't., content: Stop saying it's getting delivered today by 8p, then say, "Give it three more days," when it doesn't arrive. It implies you had tracking info that the driver had it, but now the driver is just gonna hang on to my stuff last minute for a few more days. I mean, is that what's really going on? Maybe you need to vet your drivers better., , If your tracking is ambiguous about delivery date, then be transparent and keep it ambiguous. I was excited to get my items today, because you definitively said it was coming today. Then it was, "Psych! Wait or get a refund. We basically put a hold on your funds you could have spent somewhere else without frustration.", , This is the third time. I know pandemic is going on. I get waiting a little longer. But don't say it's arriving when it isn't. That's not how tracking works. And you have that tracking info. ### Analysis: categories: (Delivery) aspects: (Delivery Date) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Don't say it's getting delivered when it isn't., Stop saying it's getting delivered today by 8p, then say, "Give it three more days," when it doesn't arrive. It implies you had tracking info that the driver had it, but now the driver is just gonna hang on to my stuff last minute for a few more days. I mean, is that what's really going on? Maybe you need to vet your drivers better., , If your tracking is ambiguous about delivery date, then be transparent and keep it ambiguous. I was excited to get my items today, because you definitively said it was coming today. Then it was, "Psych! Wait or get a refund. We basically put a hold on your funds you could have spent somewhere else without frustration.", , This is the third time. I know pandemic is going on. I get waiting a little longer. But don't say it's arriving when it isn't. That's not how tracking works. And you have that tracking info. Output: Delivery - Delivery Date - Negative $$$

Great app for learning! Better than Duolingo IMO

I tried the free trial before purchasing to access full features and it was so worth it. I already speak Spanish so I don’t need to do basic/ novice level courses, so I like that I have the option to skip ahead and try to learn things I want to improve on, such as Spanish for professional/ academic settings. It’s been so helpful. Also I set up a daily notification to remind me to practice. Just do it! Language classes are not cheap and this is so worth it. Gracias Babbel! 👏🏽

Education, Education, Education, Education, Education

Features, Free Trial, Learning, Notifications, Price

Positive, Positive, Positive, Positive, Positive

Education - Features - Positive, Education - Free Trial - Positive, Education - Learning - Positive, Education - Notifications - Positive, Education - Price - Positive

### USER:Great app for learning! Better than Duolingo IMO, I tried the free trial before purchasing to access full features and it was so worth it. I already speak Spanish so I don’t need to do basic/ novice level courses, so I like that I have the option to skip ahead and try to learn things I want to improve on, such as Spanish for professional/ academic settings. It’s been so helpful. Also I set up a daily notification to remind me to practice. Just do it! Language classes are not cheap and this is so worth it. Gracias Babbel! 👏🏽 ### ASSISTANT: Education - Features - Positive, Education - Free Trial - Positive, Education - Learning - Positive, Education - Notifications - Positive, Education - Price - Positive )))

### Review: title: Great app for learning! Better than Duolingo IMO, content: I tried the free trial before purchasing to access full features and it was so worth it. I already speak Spanish so I don’t need to do basic/ novice level courses, so I like that I have the option to skip ahead and try to learn things I want to improve on, such as Spanish for professional/ academic settings. It’s been so helpful. Also I set up a daily notification to remind me to practice. Just do it! Language classes are not cheap and this is so worth it. Gracias Babbel! 👏🏽 ### Analysis: categories: Education, Education, Education, Education, Education, aspects: Features, Free Trial, Learning, Notifications, Price, sentiments: Positive, Positive, Positive, Positive, Positive )))

### Review: title: Great app for learning! Better than Duolingo IMO, content: I tried the free trial before purchasing to access full features and it was so worth it. I already speak Spanish so I don’t need to do basic/ novice level courses, so I like that I have the option to skip ahead and try to learn things I want to improve on, such as Spanish for professional/ academic settings. It’s been so helpful. Also I set up a daily notification to remind me to practice. Just do it! Language classes are not cheap and this is so worth it. Gracias Babbel! 👏🏽 ### Analysis: categories: (Education, Education, Education, Education, Education) aspects: (Features, Free Trial, Learning, Notifications, Price) sentiments: (Positive, Positive, Positive, Positive, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Great app for learning! Better than Duolingo IMO, I tried the free trial before purchasing to access full features and it was so worth it. I already speak Spanish so I don’t need to do basic/ novice level courses, so I like that I have the option to skip ahead and try to learn things I want to improve on, such as Spanish for professional/ academic settings. It’s been so helpful. Also I set up a daily notification to remind me to practice. Just do it! Language classes are not cheap and this is so worth it. Gracias Babbel! 👏🏽 Output: Education - Features - Positive, Education - Free Trial - Positive, Education - Learning - Positive, Education - Notifications - Positive, Education - Price - Positive $$$

Garbage

Waited 47/48 hours for appointment to be canceled literally 20 minutes before the 48hours was up. Not even a reason for cancellation. You couldnt give me a different doctor; you just canceled my appointment without cause so i have to wait another48 hours for you or a week in person. This has been diagnosed by 3 different doctors already, i just need someone to write the prescription we know works for the diagnosed cause...whats the problem here? i take no time to get off your desk, why are you wasting my time, you could help me in 3 minutes but you wasted 96hours of my time instead. Just waited 3 hours on hold waiting for to know why my appointment was canceled before i was disconnected, great count down btw, 10 minutes remaining, an hour and a half later, 5 minutes remaining, an hour later 20 minutes remaining, 30minutes later call disconnects. Yep we found a real star earner hear. Dont waste your time here.

Service, Service, Service, Service

Appointment, Cancellation, Communication, Timeliness

negative, negative, negative, negative

Service - Appointment - negative, Service - Cancellation - negative, Service - Communication - negative, Service - Timeliness - negative

### USER:Garbage, Waited 47/48 hours for appointment to be canceled literally 20 minutes before the 48hours was up. Not even a reason for cancellation. You couldnt give me a different doctor; you just canceled my appointment without cause so i have to wait another48 hours for you or a week in person. This has been diagnosed by 3 different doctors already, i just need someone to write the prescription we know works for the diagnosed cause...whats the problem here? i take no time to get off your desk, why are you wasting my time, you could help me in 3 minutes but you wasted 96hours of my time instead. Just waited 3 hours on hold waiting for to know why my appointment was canceled before i was disconnected, great count down btw, 10 minutes remaining, an hour and a half later, 5 minutes remaining, an hour later 20 minutes remaining, 30minutes later call disconnects. Yep we found a real star earner hear. Dont waste your time here. ### ASSISTANT: Service - Appointment - negative, Service - Cancellation - negative, Service - Communication - negative, Service - Timeliness - negative )))

### Review: title: Garbage, content: Waited 47/48 hours for appointment to be canceled literally 20 minutes before the 48hours was up. Not even a reason for cancellation. You couldnt give me a different doctor; you just canceled my appointment without cause so i have to wait another48 hours for you or a week in person. This has been diagnosed by 3 different doctors already, i just need someone to write the prescription we know works for the diagnosed cause...whats the problem here? i take no time to get off your desk, why are you wasting my time, you could help me in 3 minutes but you wasted 96hours of my time instead. Just waited 3 hours on hold waiting for to know why my appointment was canceled before i was disconnected, great count down btw, 10 minutes remaining, an hour and a half later, 5 minutes remaining, an hour later 20 minutes remaining, 30minutes later call disconnects. Yep we found a real star earner hear. Dont waste your time here. ### Analysis: categories: Service, Service, Service, Service, aspects: Appointment, Cancellation, Communication, Timeliness, sentiments: negative, negative, negative, negative )))

### Review: title: Garbage, content: Waited 47/48 hours for appointment to be canceled literally 20 minutes before the 48hours was up. Not even a reason for cancellation. You couldnt give me a different doctor; you just canceled my appointment without cause so i have to wait another48 hours for you or a week in person. This has been diagnosed by 3 different doctors already, i just need someone to write the prescription we know works for the diagnosed cause...whats the problem here? i take no time to get off your desk, why are you wasting my time, you could help me in 3 minutes but you wasted 96hours of my time instead. Just waited 3 hours on hold waiting for to know why my appointment was canceled before i was disconnected, great count down btw, 10 minutes remaining, an hour and a half later, 5 minutes remaining, an hour later 20 minutes remaining, 30minutes later call disconnects. Yep we found a real star earner hear. Dont waste your time here. ### Analysis: categories: (Service, Service, Service, Service) aspects: (Appointment, Cancellation, Communication, Timeliness) sentiments: (negative, negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Garbage, Waited 47/48 hours for appointment to be canceled literally 20 minutes before the 48hours was up. Not even a reason for cancellation. You couldnt give me a different doctor; you just canceled my appointment without cause so i have to wait another48 hours for you or a week in person. This has been diagnosed by 3 different doctors already, i just need someone to write the prescription we know works for the diagnosed cause...whats the problem here? i take no time to get off your desk, why are you wasting my time, you could help me in 3 minutes but you wasted 96hours of my time instead. Just waited 3 hours on hold waiting for to know why my appointment was canceled before i was disconnected, great count down btw, 10 minutes remaining, an hour and a half later, 5 minutes remaining, an hour later 20 minutes remaining, 30minutes later call disconnects. Yep we found a real star earner hear. Dont waste your time here. Output: Service - Appointment - negative, Service - Cancellation - negative, Service - Communication - negative, Service - Timeliness - negative $$$

No kindle

I used to love this app but not anymore. Tried looking for books from my fave authors & all I got was Kindle crap. I don’t do Kindle. I like holding books & having a real book is so much easier to carry around with me. I almost always have a book with me & I do not have or want an e-reader. Nor am I going to put the Kindle app on my I-pad. Nor do I care for the way you have reformatted the way books are listed anymore. Why did you have to screw with a good thing? Judging from some of the other reviews I read, I’m not alone in wishing things were left the way they were.

Content, Content, Interface, Content

Format, Kindle, Readability, Availability

Negative, Negative, Negative, Negative

Content - Format - Negative, Content - Kindle - Negative, Interface - Readability - Negative, Content - Availability - Negative

### USER:No kindle, I used to love this app but not anymore. Tried looking for books from my fave authors & all I got was Kindle crap. I don’t do Kindle. I like holding books & having a real book is so much easier to carry around with me. I almost always have a book with me & I do not have or want an e-reader. Nor am I going to put the Kindle app on my I-pad. Nor do I care for the way you have reformatted the way books are listed anymore. Why did you have to screw with a good thing? Judging from some of the other reviews I read, I’m not alone in wishing things were left the way they were. ### ASSISTANT: Content - Format - Negative, Content - Kindle - Negative, Interface - Readability - Negative, Content - Availability - Negative )))

### Review: title: No kindle, content: I used to love this app but not anymore. Tried looking for books from my fave authors & all I got was Kindle crap. I don’t do Kindle. I like holding books & having a real book is so much easier to carry around with me. I almost always have a book with me & I do not have or want an e-reader. Nor am I going to put the Kindle app on my I-pad. Nor do I care for the way you have reformatted the way books are listed anymore. Why did you have to screw with a good thing? Judging from some of the other reviews I read, I’m not alone in wishing things were left the way they were. ### Analysis: categories: Content, Content, Interface, Content, aspects: Format, Kindle, Readability, Availability, sentiments: Negative, Negative, Negative, Negative )))

### Review: title: No kindle, content: I used to love this app but not anymore. Tried looking for books from my fave authors & all I got was Kindle crap. I don’t do Kindle. I like holding books & having a real book is so much easier to carry around with me. I almost always have a book with me & I do not have or want an e-reader. Nor am I going to put the Kindle app on my I-pad. Nor do I care for the way you have reformatted the way books are listed anymore. Why did you have to screw with a good thing? Judging from some of the other reviews I read, I’m not alone in wishing things were left the way they were. ### Analysis: categories: (Content, Content, Interface, Content) aspects: (Format, Kindle, Readability, Availability) sentiments: (Negative, Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: No kindle, I used to love this app but not anymore. Tried looking for books from my fave authors & all I got was Kindle crap. I don’t do Kindle. I like holding books & having a real book is so much easier to carry around with me. I almost always have a book with me & I do not have or want an e-reader. Nor am I going to put the Kindle app on my I-pad. Nor do I care for the way you have reformatted the way books are listed anymore. Why did you have to screw with a good thing? Judging from some of the other reviews I read, I’m not alone in wishing things were left the way they were. Output: Content - Format - Negative, Content - Kindle - Negative, Interface - Readability - Negative, Content - Availability - Negative $$$

Bugs and glitches galore right now

The app is beautifully designed and has fairly intuitive UI/UX, but there are just so many bugs. Tried to join the waiting room for my appointment this morning, only for the next screen to pop up for a split second, disappear, and a half cut-off yellow error message at the top of the screen to pop up. I did this probably 10-15 times trying to enter the room. I had two appointments booked in advance, and the second screen with my next appointment details had the date and add to calendar button completely overlapping on the same line. The app makes me go through the same intro screens every time I log in. Seemingly not a big deal, but super annoying to click through prompts about sharing health data, location, remembering password, etc. every single time. This info should be saved and not addressed every time. Similarly, having to fill out the mental health questionnaire each time you want to schedule an appointment with your provider is so frustrating. Maybe shorten it after the initial visit, just to check up on things that change often? It takes forever and is unnecessary to address before each (sometimes weekly) meeting. The animations between screens are nice, but move slow and get old when trying to move quickly. It tends to drag, and gives the app a slow and lagging feel. This is a small detail but it drives me nuts lol The services are great, but the app tends to hinder the experience.

UI/UX, UI/UX, App, App

Design, Functionality, General, Features

Positive, Negative, Positive, Positive

App-Review: ('Bugs and glitches galore right now', ': ', 'The app is beautifully designed and has fairly intuitive UI/UX, but there are just so many bugs. Tried to join the waiting room for my appointment this morning, only for the next screen to pop up for a split second, disappear, and a half cut-off yellow error message at the top of the screen to pop up. I did this probably 10-15 times trying to enter the room. I had two appointments booked in advance, and the second screen with my next appointment details had the date and add to calendar button completely overlapping on the same line. The app makes me go through the same intro screens every time I log in. Seemingly not a big deal, but super annoying to click through prompts about sharing health data, location, remembering password, etc. every single time. This info should be saved and not addressed every time. Similarly, having to fill out the mental health questionnaire each time you want to schedule an appointment with your provider is so frustrating. Maybe shorten it after the initial visit, just to check up on things that change often? It takes forever and is unnecessary to address before each (sometimes weekly) meeting. The animations between screens are nice, but move slow and get old when trying to move quickly. It tends to drag, and gives the app a slow and lagging feel. This is a small detail but it drives me nuts lol The services are great, but the app tends to hinder the experience.'), UI/UX - Design - Positive, UI/UX - Functionality - Negative, App-Review: ('Lovvvvve', ': ', 'I can finally find info about medication with reviews from real people who use it. Also great to keep track of which pharmacies have it in stock and price comparison across stores :) Thank you creators!!'), App - General - Positive, App - Features - Positive

### USER:Bugs and glitches galore right now, The app is beautifully designed and has fairly intuitive UI/UX, but there are just so many bugs. Tried to join the waiting room for my appointment this morning, only for the next screen to pop up for a split second, disappear, and a half cut-off yellow error message at the top of the screen to pop up. I did this probably 10-15 times trying to enter the room. I had two appointments booked in advance, and the second screen with my next appointment details had the date and add to calendar button completely overlapping on the same line. The app makes me go through the same intro screens every time I log in. Seemingly not a big deal, but super annoying to click through prompts about sharing health data, location, remembering password, etc. every single time. This info should be saved and not addressed every time. Similarly, having to fill out the mental health questionnaire each time you want to schedule an appointment with your provider is so frustrating. Maybe shorten it after the initial visit, just to check up on things that change often? It takes forever and is unnecessary to address before each (sometimes weekly) meeting. The animations between screens are nice, but move slow and get old when trying to move quickly. It tends to drag, and gives the app a slow and lagging feel. This is a small detail but it drives me nuts lol The services are great, but the app tends to hinder the experience. ### ASSISTANT: App-Review: ('', ': ', 'The app is beautifully designed and has fairly intuitive UI/UX, but there are just so many bugs. Tried to join the waiting room for my appointment this morning, only for the next screen to pop up for a split second, disappear, and a half cut-off yellow error message at the top of the screen to pop up. I did this probably 10-15 times trying to enter the room. I had two appointments booked in advance, and the second screen with my next appointment details had the date and add to calendar button completely overlapping on the same line. The app makes me go through the same intro screens every time I log in. Seemingly not a big deal, but super annoying to click through prompts about sharing health data, location, remembering password, etc. every single time. This info should be saved and not addressed every time. Similarly, having to fill out the mental health questionnaire each time you want to schedule an appointment with your provider is so frustrating. Maybe shorten it after the initial visit, just to check up on things that change often? It takes forever and is unnecessary to address before each (sometimes weekly) meeting. The animations between screens are nice, but move slow and get old when trying to move quickly. It tends to drag, and gives the app a slow and lagging feel. This is a small detail but it drives me nuts lol The services are great, but the app tends to hinder the experience.'), UI/UX - Design - Positive, UI/UX - Functionality - Negative, App-Review: ('Lovvvvve', ': ', 'I can finally find info about medication with reviews from real people who use it. Also great to keep track of which pharmacies have it in stock and price comparison across stores :) Thank you creators!!'), App - General - Positive, App - Features - Positive )))

### Review: title: Bugs and glitches galore right now, content: The app is beautifully designed and has fairly intuitive UI/UX, but there are just so many bugs. Tried to join the waiting room for my appointment this morning, only for the next screen to pop up for a split second, disappear, and a half cut-off yellow error message at the top of the screen to pop up. I did this probably 10-15 times trying to enter the room. I had two appointments booked in advance, and the second screen with my next appointment details had the date and add to calendar button completely overlapping on the same line. The app makes me go through the same intro screens every time I log in. Seemingly not a big deal, but super annoying to click through prompts about sharing health data, location, remembering password, etc. every single time. This info should be saved and not addressed every time. Similarly, having to fill out the mental health questionnaire each time you want to schedule an appointment with your provider is so frustrating. Maybe shorten it after the initial visit, just to check up on things that change often? It takes forever and is unnecessary to address before each (sometimes weekly) meeting. The animations between screens are nice, but move slow and get old when trying to move quickly. It tends to drag, and gives the app a slow and lagging feel. This is a small detail but it drives me nuts lol The services are great, but the app tends to hinder the experience. ### Analysis: categories: UI/UX, UI/UX, App, App, aspects: Design, Functionality, General, Features, sentiments: Positive, Negative, Positive, Positive )))

### Review: title: Bugs and glitches galore right now, content: The app is beautifully designed and has fairly intuitive UI/UX, but there are just so many bugs. Tried to join the waiting room for my appointment this morning, only for the next screen to pop up for a split second, disappear, and a half cut-off yellow error message at the top of the screen to pop up. I did this probably 10-15 times trying to enter the room. I had two appointments booked in advance, and the second screen with my next appointment details had the date and add to calendar button completely overlapping on the same line. The app makes me go through the same intro screens every time I log in. Seemingly not a big deal, but super annoying to click through prompts about sharing health data, location, remembering password, etc. every single time. This info should be saved and not addressed every time. Similarly, having to fill out the mental health questionnaire each time you want to schedule an appointment with your provider is so frustrating. Maybe shorten it after the initial visit, just to check up on things that change often? It takes forever and is unnecessary to address before each (sometimes weekly) meeting. The animations between screens are nice, but move slow and get old when trying to move quickly. It tends to drag, and gives the app a slow and lagging feel. This is a small detail but it drives me nuts lol The services are great, but the app tends to hinder the experience. ### Analysis: categories: (UI/UX, UI/UX, App, App) aspects: (Design, Functionality, General, Features) sentiments: (Positive, Negative, Positive, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Bugs and glitches galore right now, The app is beautifully designed and has fairly intuitive UI/UX, but there are just so many bugs. Tried to join the waiting room for my appointment this morning, only for the next screen to pop up for a split second, disappear, and a half cut-off yellow error message at the top of the screen to pop up. I did this probably 10-15 times trying to enter the room. I had two appointments booked in advance, and the second screen with my next appointment details had the date and add to calendar button completely overlapping on the same line. The app makes me go through the same intro screens every time I log in. Seemingly not a big deal, but super annoying to click through prompts about sharing health data, location, remembering password, etc. every single time. This info should be saved and not addressed every time. Similarly, having to fill out the mental health questionnaire each time you want to schedule an appointment with your provider is so frustrating. Maybe shorten it after the initial visit, just to check up on things that change often? It takes forever and is unnecessary to address before each (sometimes weekly) meeting. The animations between screens are nice, but move slow and get old when trying to move quickly. It tends to drag, and gives the app a slow and lagging feel. This is a small detail but it drives me nuts lol The services are great, but the app tends to hinder the experience. Output: App-Review: ('', ': ', 'The app is beautifully designed and has fairly intuitive UI/UX, but there are just so many bugs. Tried to join the waiting room for my appointment this morning, only for the next screen to pop up for a split second, disappear, and a half cut-off yellow error message at the top of the screen to pop up. I did this probably 10-15 times trying to enter the room. I had two appointments booked in advance, and the second screen with my next appointment details had the date and add to calendar button completely overlapping on the same line. The app makes me go through the same intro screens every time I log in. Seemingly not a big deal, but super annoying to click through prompts about sharing health data, location, remembering password, etc. every single time. This info should be saved and not addressed every time. Similarly, having to fill out the mental health questionnaire each time you want to schedule an appointment with your provider is so frustrating. Maybe shorten it after the initial visit, just to check up on things that change often? It takes forever and is unnecessary to address before each (sometimes weekly) meeting. The animations between screens are nice, but move slow and get old when trying to move quickly. It tends to drag, and gives the app a slow and lagging feel. This is a small detail but it drives me nuts lol The services are great, but the app tends to hinder the experience.'), UI/UX - Design - Positive, UI/UX - Functionality - Negative, App-Review: ('Lovvvvve', ': ', 'I can finally find info about medication with reviews from real people who use it. Also great to keep track of which pharmacies have it in stock and price comparison across stores :) Thank you creators!!'), App - General - Positive, App - Features - Positive $$$

They don’t have good customer service they use to have.

They canceled my order for no reason and I had just upgraded to prime through my cell service to boot. They are rude and said they were going to close my account just because I use a card that doesn’t give me statements which I feel should be illegal for them to even ask for especially because my card went through and I have never heard of a card going through and being different addresses. They sicken me and I’m getting closer and closer to just not using them at all. App is slow and crappy and I already stopped my sales of anything on their site years ago because of horrible saler support but now they can’t even provide good customer support. They should really be ashamed of themselves!!!

Customer Service, Customer Service, Performance

Handling, Policies, Speed

negative, negative, negative

Customer Service Handling - negative, Customer Service - Policies - negative, Performance - Speed - negative

### USER:They don’t have good customer service they use to have., They canceled my order for no reason and I had just upgraded to prime through my cell service to boot. They are rude and said they were going to close my account just because I use a card that doesn’t give me statements which I feel should be illegal for them to even ask for especially because my card went through and I have never heard of a card going through and being different addresses. They sicken me and I’m getting closer and closer to just not using them at all. App is slow and crappy and I already stopped my sales of anything on their site years ago because of horrible saler support but now they can’t even provide good customer support. They should really be ashamed of themselves!!! ### ASSISTANT: Customer Service Handling - negative, Customer Service - Policies - negative, Performance - Speed - negative )))

### Review: title: They don’t have good customer service they use to have., content: They canceled my order for no reason and I had just upgraded to prime through my cell service to boot. They are rude and said they were going to close my account just because I use a card that doesn’t give me statements which I feel should be illegal for them to even ask for especially because my card went through and I have never heard of a card going through and being different addresses. They sicken me and I’m getting closer and closer to just not using them at all. App is slow and crappy and I already stopped my sales of anything on their site years ago because of horrible saler support but now they can’t even provide good customer support. They should really be ashamed of themselves!!! ### Analysis: categories: Customer Service, Customer Service, Performance, aspects: Handling, Policies, Speed, sentiments: negative, negative, negative )))

### Review: title: They don’t have good customer service they use to have., content: They canceled my order for no reason and I had just upgraded to prime through my cell service to boot. They are rude and said they were going to close my account just because I use a card that doesn’t give me statements which I feel should be illegal for them to even ask for especially because my card went through and I have never heard of a card going through and being different addresses. They sicken me and I’m getting closer and closer to just not using them at all. App is slow and crappy and I already stopped my sales of anything on their site years ago because of horrible saler support but now they can’t even provide good customer support. They should really be ashamed of themselves!!! ### Analysis: categories: ( Customer Service, Customer Service, Performance) aspects: (Handling, Policies, Speed) sentiments: (negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: They don’t have good customer service they use to have., They canceled my order for no reason and I had just upgraded to prime through my cell service to boot. They are rude and said they were going to close my account just because I use a card that doesn’t give me statements which I feel should be illegal for them to even ask for especially because my card went through and I have never heard of a card going through and being different addresses. They sicken me and I’m getting closer and closer to just not using them at all. App is slow and crappy and I already stopped my sales of anything on their site years ago because of horrible saler support but now they can’t even provide good customer support. They should really be ashamed of themselves!!! Output: Customer Service Handling - negative, Customer Service - Policies - negative, Performance - Speed - negative $$$

No longer a private and close knit space

I used to love WhatsApp, because it felt personal and encouraged family and friends to communicate in a close knit space but now there’s no difference between WhatsApp and every other Meta app meant for creators. The most recent updates UI/UX is really confusing, it had me searching for features for a while and I don’t still get it. Why don’t we just have WhatsApp the way it’s used to be, I loved the difference. The difference attracted me to it in the first place. An app where we can feel more safe and when we want to socialize and engage we use Instagram and Facebook. Whatapp promised an app for family and friends but that’s no longer the case, if all social apps are converted to suit creators what then happen to individuals like myself that are non-creators.

App, App, App, App

UI/UX, Privacy, Difference, Customization

negative, negative, negative, negative

App - UI/UX - negative, App - Privacy - negative, App - Difference - negative, App - Customization - negative

### USER:No longer a private and close knit space, I used to love WhatsApp, because it felt personal and encouraged family and friends to communicate in a close knit space but now there’s no difference between WhatsApp and every other Meta app meant for creators. The most recent updates UI/UX is really confusing, it had me searching for features for a while and I don’t still get it. Why don’t we just have WhatsApp the way it’s used to be, I loved the difference. The difference attracted me to it in the first place. An app where we can feel more safe and when we want to socialize and engage we use Instagram and Facebook. Whatapp promised an app for family and friends but that’s no longer the case, if all social apps are converted to suit creators what then happen to individuals like myself that are non-creators. ### ASSISTANT: App - UI/UX - negative, App - Privacy - negative, App - Difference - negative, App - Customization - negative )))

### Review: title: No longer a private and close knit space, content: I used to love WhatsApp, because it felt personal and encouraged family and friends to communicate in a close knit space but now there’s no difference between WhatsApp and every other Meta app meant for creators. The most recent updates UI/UX is really confusing, it had me searching for features for a while and I don’t still get it. Why don’t we just have WhatsApp the way it’s used to be, I loved the difference. The difference attracted me to it in the first place. An app where we can feel more safe and when we want to socialize and engage we use Instagram and Facebook. Whatapp promised an app for family and friends but that’s no longer the case, if all social apps are converted to suit creators what then happen to individuals like myself that are non-creators. ### Analysis: categories: App, App, App, App, aspects: UI/UX, Privacy, Difference, Customization, sentiments: negative, negative, negative, negative )))

### Review: title: No longer a private and close knit space, content: I used to love WhatsApp, because it felt personal and encouraged family and friends to communicate in a close knit space but now there’s no difference between WhatsApp and every other Meta app meant for creators. The most recent updates UI/UX is really confusing, it had me searching for features for a while and I don’t still get it. Why don’t we just have WhatsApp the way it’s used to be, I loved the difference. The difference attracted me to it in the first place. An app where we can feel more safe and when we want to socialize and engage we use Instagram and Facebook. Whatapp promised an app for family and friends but that’s no longer the case, if all social apps are converted to suit creators what then happen to individuals like myself that are non-creators. ### Analysis: categories: (App, App, App, App) aspects: (UI/UX, Privacy, Difference, Customization) sentiments: (negative, negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: No longer a private and close knit space, I used to love WhatsApp, because it felt personal and encouraged family and friends to communicate in a close knit space but now there’s no difference between WhatsApp and every other Meta app meant for creators. The most recent updates UI/UX is really confusing, it had me searching for features for a while and I don’t still get it. Why don’t we just have WhatsApp the way it’s used to be, I loved the difference. The difference attracted me to it in the first place. An app where we can feel more safe and when we want to socialize and engage we use Instagram and Facebook. Whatapp promised an app for family and friends but that’s no longer the case, if all social apps are converted to suit creators what then happen to individuals like myself that are non-creators. Output: App - UI/UX - negative, App - Privacy - negative, App - Difference - negative, App - Customization - negative $$$

I feel like it is really doing it’s job but I need help from management

So I have used the app before and was not successful to learn, but to be fair it was more my fault on not being determined. I decided to try again and purchase another subscription for 3 months. I was doing lessons all day until a moment ago when it said I needed a subscription to continue. I already subscribed to it so I don’t know what to do and would appreciate if someone could help me please! Edit: I think my payment method on my App Store was not up to date. So it’s a 5 star

App Usage, App Usage, App Usage, App Usage, App Usage

Usage, Lessons, Lessons, Subscription, Subscription

Positive, Positive, Negative, Negative, Positive

App Usage - Usage - Positive, App Usage - Lessons - Positive, App Usage - Lessons - Negative, App Usage - Subscription - Negative, App Usage - Subscription - Positive

### USER:I feel like it is really doing it’s job but I need help from management, So I have used the app before and was not successful to learn, but to be fair it was more my fault on not being determined. I decided to try again and purchase another subscription for 3 months. I was doing lessons all day until a moment ago when it said I needed a subscription to continue. I already subscribed to it so I don’t know what to do and would appreciate if someone could help me please! Edit: I think my payment method on my App Store was not up to date. So it’s a 5 star ### ASSISTANT: App Usage - Usage - Positive, App Usage - Lessons - Positive, App Usage - Lessons - Negative, App Usage - Subscription - Negative, App Usage - Subscription - Positive )))

### Review: title: I feel like it is really doing it’s job but I need help from management, content: So I have used the app before and was not successful to learn, but to be fair it was more my fault on not being determined. I decided to try again and purchase another subscription for 3 months. I was doing lessons all day until a moment ago when it said I needed a subscription to continue. I already subscribed to it so I don’t know what to do and would appreciate if someone could help me please! Edit: I think my payment method on my App Store was not up to date. So it’s a 5 star ### Analysis: categories: App Usage, App Usage, App Usage, App Usage, App Usage, aspects: Usage, Lessons, Lessons, Subscription, Subscription, sentiments: Positive, Positive, Negative, Negative, Positive )))

### Review: title: I feel like it is really doing it’s job but I need help from management, content: So I have used the app before and was not successful to learn, but to be fair it was more my fault on not being determined. I decided to try again and purchase another subscription for 3 months. I was doing lessons all day until a moment ago when it said I needed a subscription to continue. I already subscribed to it so I don’t know what to do and would appreciate if someone could help me please! Edit: I think my payment method on my App Store was not up to date. So it’s a 5 star ### Analysis: categories: (App Usage, App Usage, App Usage, App Usage, App Usage) aspects: (Usage, Lessons, Lessons, Subscription, Subscription) sentiments: (Positive, Positive, Negative, Negative, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: I feel like it is really doing it’s job but I need help from management, So I have used the app before and was not successful to learn, but to be fair it was more my fault on not being determined. I decided to try again and purchase another subscription for 3 months. I was doing lessons all day until a moment ago when it said I needed a subscription to continue. I already subscribed to it so I don’t know what to do and would appreciate if someone could help me please! Edit: I think my payment method on my App Store was not up to date. So it’s a 5 star Output: App Usage - Usage - Positive, App Usage - Lessons - Positive, App Usage - Lessons - Negative, App Usage - Subscription - Negative, App Usage - Subscription - Positive $$$

Wish I could give it a five stars but it’s a boring same old app.

WhatsApp is really a global socializing app and it’s kinda cool tho but i think it’s lacking a lot features unlike Telegram app there’s animated emojis that makes the app and its conversations with other people very fun and interesting because I love emojis more than stickers and so are many people. We would want more features of telegram on WhatsApp. Animated emojis, chat bubble colors, animated profile picture, saved sections and so many more. I really wish you would get my words serious and see things into it and make some new changes with more features of telegram because we are tired of WhatsApp because we see it to be a one way boring app same old stuff. Thank you.

App, App, App, App, App, App, App, App, App, App

Features, Features, Features, Features, Features, Features, Features, Features, Features, Overall

Negative, Negative, Negative, Positive, Positive, Positive, Positive, Positive, Positive, Negative

App - Features - Negative, App - Features - Negative, App - Features - Negative, App - Features - Positive, App - Features - Positive, App - Features - Positive, App - Features - Positive, App - Features - Positive, App - Features - Positive, App - Overall - Negative

### USER:Wish I could give it a five stars but it’s a boring same old app., WhatsApp is really a global socializing app and it’s kinda cool tho but i think it’s lacking a lot features unlike Telegram app there’s animated emojis that makes the app and its conversations with other people very fun and interesting because I love emojis more than stickers and so are many people. We would want more features of telegram on WhatsApp. Animated emojis, chat bubble colors, animated profile picture, saved sections and so many more. I really wish you would get my words serious and see things into it and make some new changes with more features of telegram because we are tired of WhatsApp because we see it to be a one way boring app same old stuff. Thank you. ### ASSISTANT: App - Features - Negative, App - Features - Negative, App - Features - Negative, App - Features - Positive, App - Features - Positive, App - Features - Positive, App - Features - Positive, App - Features - Positive, App - Features - Positive, App - Overall - Negative )))

### Review: title: Wish I could give it a five stars but it’s a boring same old app., content: WhatsApp is really a global socializing app and it’s kinda cool tho but i think it’s lacking a lot features unlike Telegram app there’s animated emojis that makes the app and its conversations with other people very fun and interesting because I love emojis more than stickers and so are many people. We would want more features of telegram on WhatsApp. Animated emojis, chat bubble colors, animated profile picture, saved sections and so many more. I really wish you would get my words serious and see things into it and make some new changes with more features of telegram because we are tired of WhatsApp because we see it to be a one way boring app same old stuff. Thank you. ### Analysis: categories: App, App, App, App, App, App, App, App, App, App, aspects: Features, Features, Features, Features, Features, Features, Features, Features, Features, Overall, sentiments: Negative, Negative, Negative, Positive, Positive, Positive, Positive, Positive, Positive, Negative )))

### Review: title: Wish I could give it a five stars but it’s a boring same old app., content: WhatsApp is really a global socializing app and it’s kinda cool tho but i think it’s lacking a lot features unlike Telegram app there’s animated emojis that makes the app and its conversations with other people very fun and interesting because I love emojis more than stickers and so are many people. We would want more features of telegram on WhatsApp. Animated emojis, chat bubble colors, animated profile picture, saved sections and so many more. I really wish you would get my words serious and see things into it and make some new changes with more features of telegram because we are tired of WhatsApp because we see it to be a one way boring app same old stuff. Thank you. ### Analysis: categories: (App, App, App, App, App, App, App, App, App, App) aspects: (Features, Features, Features, Features, Features, Features, Features, Features, Features, Overall) sentiments: (Negative, Negative, Negative, Positive, Positive, Positive, Positive, Positive, Positive, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Wish I could give it a five stars but it’s a boring same old app., WhatsApp is really a global socializing app and it’s kinda cool tho but i think it’s lacking a lot features unlike Telegram app there’s animated emojis that makes the app and its conversations with other people very fun and interesting because I love emojis more than stickers and so are many people. We would want more features of telegram on WhatsApp. Animated emojis, chat bubble colors, animated profile picture, saved sections and so many more. I really wish you would get my words serious and see things into it and make some new changes with more features of telegram because we are tired of WhatsApp because we see it to be a one way boring app same old stuff. Thank you. Output: App - Features - Negative, App - Features - Negative, App - Features - Negative, App - Features - Positive, App - Features - Positive, App - Features - Positive, App - Features - Positive, App - Features - Positive, App - Features - Positive, App - Overall - Negative $$$

I used to love this…

This used to be the most awesome solution to so many minor health issues. Since I can’t get into my doctor quickly and urgent cares are time consuming and feel less appealing since Covid occurred, I loved the ease and quick response on Teladoc. , , Unfortunately, in the past three months, I’ve had multiple experiences with both my children and myself where I’ve tried to use this app, and found that it was either inaccessible or the wait time was so long that I had to go to the urgent care because the emergency was too big of a risk to continue waiting for medical advice before proceeding. On one occasion, the password supposedly was incorrect even though I put in the correct information… What made it even worse was that I couldn’t get the password reset due to a software error despite talking to support because it was on a minor’s account. , , Today I tried to log into the app and was greeted with a blank screen. I removed the app, completely, and re-download it with the same experience - a completely blank screen with a single line at the top. Either this complete failure of an app needs a real dev team behind it, who cares about the people using it (I can recommend a few) - OR - there is a massive lack of funds being placed in the appropriate places to handle this (or misappropriation of such funds)., , I’m disappointed, but can’t say I’m wildly surprised.

Teladoc, Teladoc, Teladoc, Teladoc

Ease, Response time, Password reset, App functionality

Positive, Positive, Negative, Negative

App-Review: ('Since I can’t get into my doctor quickly and urgent cares are time consuming and feel less appealing since Covid occurred, I loved the ease and quick response on Teladoc.', ': ', 'I used to love this… This used to be the most awesome solution to so many minor health issues.'), Teladoc - Ease - Positive, Teladoc - Response time - Positive, , App-Review: ('On one occasion, the password supposedly was incorrect even though I put in the correct information… What made it even worse was that I couldn’t get the password reset due to a software error despite talking to support because it was on a minor’s account.', ': ', 'I used to love this… This used to be the most awesome solution to so many minor health issues. Since I can’t get into my doctor quickly and urgent cares are time consuming and feel less appealing since Covid occurred, I loved the ease and quick response on Teladoc. \n\nUnfortunately, in the past three months, I’ve had multiple experiences with both my children and myself where I’ve tried to use this app, and found that it was either inaccessible or the wait time was so long that I had to go to the urgent care because the emergency was too big of a risk to continue waiting for medical advice before proceeding.'), Teladoc - Password reset - Negative, , App-Review: ('I removed the app, completely, and re-download it with the same experience - a completely blank screen with a single line at the top.', ': ', 'I used to love this… This used to be the most awesome solution to so many minor health issues. Since I can’t get into my doctor quickly and urgent cares are time consuming and feel less appealing since Covid occurred, I loved the ease and quick response on Teladoc. \n\nUnfortunately, in the past three months, I’ve had multiple experiences with both my children and myself where I’ve tried to use this app, and found that it was either inaccessible or the wait time was so long that I had to go to the urgent care because the emergency was too big of a risk to continue waiting for medical advice before proceeding. On one occasion, the password supposedly was incorrect even though I put in the correct information… What made it even worse was that I couldn’t get the password reset due to a software error despite talking to support because it was on a minor’s account.\n\nToday I tried to log into the app and was greeted with a blank screen.'), Teladoc - App functionality - Negative

### USER:I used to love this…, This used to be the most awesome solution to so many minor health issues. Since I can’t get into my doctor quickly and urgent cares are time consuming and feel less appealing since Covid occurred, I loved the ease and quick response on Teladoc. , , Unfortunately, in the past three months, I’ve had multiple experiences with both my children and myself where I’ve tried to use this app, and found that it was either inaccessible or the wait time was so long that I had to go to the urgent care because the emergency was too big of a risk to continue waiting for medical advice before proceeding. On one occasion, the password supposedly was incorrect even though I put in the correct information… What made it even worse was that I couldn’t get the password reset due to a software error despite talking to support because it was on a minor’s account. , , Today I tried to log into the app and was greeted with a blank screen. I removed the app, completely, and re-download it with the same experience - a completely blank screen with a single line at the top. Either this complete failure of an app needs a real dev team behind it, who cares about the people using it (I can recommend a few) - OR - there is a massive lack of funds being placed in the appropriate places to handle this (or misappropriation of such funds)., , I’m disappointed, but can’t say I’m wildly surprised. ### ASSISTANT: App-Review: ('Since I can’t get into my doctor quickly and urgent cares are time consuming and feel less appealing since Covid occurred, I loved the ease and quick response on Teladoc.', ': ', ' This used to be the most awesome solution to so many minor health issues.'), Teladoc - Ease - Positive, Teladoc - Response time - Positive, , App-Review: ('On one occasion, the password supposedly was incorrect even though I put in the correct information… What made it even worse was that I couldn’t get the password reset due to a software error despite talking to support because it was on a minor’s account.', ': ', ' This used to be the most awesome solution to so many minor health issues. Since I can’t get into my doctor quickly and urgent cares are time consuming and feel less appealing since Covid occurred, I loved the ease and quick response on Teladoc. \n\nUnfortunately, in the past three months, I’ve had multiple experiences with both my children and myself where I’ve tried to use this app, and found that it was either inaccessible or the wait time was so long that I had to go to the urgent care because the emergency was too big of a risk to continue waiting for medical advice before proceeding.'), Teladoc - Password reset - Negative, , App-Review: ('I removed the app, completely, and re-download it with the same experience - a completely blank screen with a single line at the top.', ': ', ' This used to be the most awesome solution to so many minor health issues. Since I can’t get into my doctor quickly and urgent cares are time consuming and feel less appealing since Covid occurred, I loved the ease and quick response on Teladoc. \n\nUnfortunately, in the past three months, I’ve had multiple experiences with both my children and myself where I’ve tried to use this app, and found that it was either inaccessible or the wait time was so long that I had to go to the urgent care because the emergency was too big of a risk to continue waiting for medical advice before proceeding. On one occasion, the password supposedly was incorrect even though I put in the correct information… What made it even worse was that I couldn’t get the password reset due to a software error despite talking to support because it was on a minor’s account.\n\nToday I tried to log into the app and was greeted with a blank screen.'), Teladoc - App functionality - Negative )))

### Review: title: I used to love this…, content: This used to be the most awesome solution to so many minor health issues. Since I can’t get into my doctor quickly and urgent cares are time consuming and feel less appealing since Covid occurred, I loved the ease and quick response on Teladoc. , , Unfortunately, in the past three months, I’ve had multiple experiences with both my children and myself where I’ve tried to use this app, and found that it was either inaccessible or the wait time was so long that I had to go to the urgent care because the emergency was too big of a risk to continue waiting for medical advice before proceeding. On one occasion, the password supposedly was incorrect even though I put in the correct information… What made it even worse was that I couldn’t get the password reset due to a software error despite talking to support because it was on a minor’s account. , , Today I tried to log into the app and was greeted with a blank screen. I removed the app, completely, and re-download it with the same experience - a completely blank screen with a single line at the top. Either this complete failure of an app needs a real dev team behind it, who cares about the people using it (I can recommend a few) - OR - there is a massive lack of funds being placed in the appropriate places to handle this (or misappropriation of such funds)., , I’m disappointed, but can’t say I’m wildly surprised. ### Analysis: categories: Teladoc, Teladoc, Teladoc, Teladoc, aspects: Ease, Response time, Password reset, App functionality, sentiments: Positive, Positive, Negative, Negative )))

### Review: title: I used to love this…, content: This used to be the most awesome solution to so many minor health issues. Since I can’t get into my doctor quickly and urgent cares are time consuming and feel less appealing since Covid occurred, I loved the ease and quick response on Teladoc. , , Unfortunately, in the past three months, I’ve had multiple experiences with both my children and myself where I’ve tried to use this app, and found that it was either inaccessible or the wait time was so long that I had to go to the urgent care because the emergency was too big of a risk to continue waiting for medical advice before proceeding. On one occasion, the password supposedly was incorrect even though I put in the correct information… What made it even worse was that I couldn’t get the password reset due to a software error despite talking to support because it was on a minor’s account. , , Today I tried to log into the app and was greeted with a blank screen. I removed the app, completely, and re-download it with the same experience - a completely blank screen with a single line at the top. Either this complete failure of an app needs a real dev team behind it, who cares about the people using it (I can recommend a few) - OR - there is a massive lack of funds being placed in the appropriate places to handle this (or misappropriation of such funds)., , I’m disappointed, but can’t say I’m wildly surprised. ### Analysis: categories: (Teladoc, Teladoc, Teladoc, Teladoc) aspects: (Ease, Response time, Password reset, App functionality) sentiments: (Positive, Positive, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: I used to love this…, This used to be the most awesome solution to so many minor health issues. Since I can’t get into my doctor quickly and urgent cares are time consuming and feel less appealing since Covid occurred, I loved the ease and quick response on Teladoc. , , Unfortunately, in the past three months, I’ve had multiple experiences with both my children and myself where I’ve tried to use this app, and found that it was either inaccessible or the wait time was so long that I had to go to the urgent care because the emergency was too big of a risk to continue waiting for medical advice before proceeding. On one occasion, the password supposedly was incorrect even though I put in the correct information… What made it even worse was that I couldn’t get the password reset due to a software error despite talking to support because it was on a minor’s account. , , Today I tried to log into the app and was greeted with a blank screen. I removed the app, completely, and re-download it with the same experience - a completely blank screen with a single line at the top. Either this complete failure of an app needs a real dev team behind it, who cares about the people using it (I can recommend a few) - OR - there is a massive lack of funds being placed in the appropriate places to handle this (or misappropriation of such funds)., , I’m disappointed, but can’t say I’m wildly surprised. Output: App-Review: ('Since I can’t get into my doctor quickly and urgent cares are time consuming and feel less appealing since Covid occurred, I loved the ease and quick response on Teladoc.', ': ', ' This used to be the most awesome solution to so many minor health issues.'), Teladoc - Ease - Positive, Teladoc - Response time - Positive, , App-Review: ('On one occasion, the password supposedly was incorrect even though I put in the correct information… What made it even worse was that I couldn’t get the password reset due to a software error despite talking to support because it was on a minor’s account.', ': ', ' This used to be the most awesome solution to so many minor health issues. Since I can’t get into my doctor quickly and urgent cares are time consuming and feel less appealing since Covid occurred, I loved the ease and quick response on Teladoc. \n\nUnfortunately, in the past three months, I’ve had multiple experiences with both my children and myself where I’ve tried to use this app, and found that it was either inaccessible or the wait time was so long that I had to go to the urgent care because the emergency was too big of a risk to continue waiting for medical advice before proceeding.'), Teladoc - Password reset - Negative, , App-Review: ('I removed the app, completely, and re-download it with the same experience - a completely blank screen with a single line at the top.', ': ', ' This used to be the most awesome solution to so many minor health issues. Since I can’t get into my doctor quickly and urgent cares are time consuming and feel less appealing since Covid occurred, I loved the ease and quick response on Teladoc. \n\nUnfortunately, in the past three months, I’ve had multiple experiences with both my children and myself where I’ve tried to use this app, and found that it was either inaccessible or the wait time was so long that I had to go to the urgent care because the emergency was too big of a risk to continue waiting for medical advice before proceeding. On one occasion, the password supposedly was incorrect even though I put in the correct information… What made it even worse was that I couldn’t get the password reset due to a software error despite talking to support because it was on a minor’s account.\n\nToday I tried to log into the app and was greeted with a blank screen.'), Teladoc - App functionality - Negative $$$

Why I’m leaving Insta

I have been an avid instagram user since I was 13, now I’m in my early twenties and everything about Meta’s platforms disgusts me. Starting January 1st 2023 I will not longer be on Instagram and I suggest you do the same. From the blatant withholding of knowledge that the company has had on the mental health impacts on its users; to the stealing of features from other competitors. Instagram has lost its touch with its user base, and with the introduction of reels, their video scrolling format that they blatantly took from the success of TikTok (which is also devastating to your mental health) it has pushed me to this decision. Video scrolling is too addicting and not what instagram is; until there is a way to disable reels I will not even consider coming back to this platform. , , If anyone with Meta or now formerly employed with Meta after the large layoffs, reads this understand this. When your CEO only apologizes to you when you lose your job in a bad economic downturn because of poor investments he made without any input from the workers; that’s a terrible person and a terrible company. Do not put your time energy and effort into a company that will steal your value and in turn slowly tear at the fabric of our society with its algorithm.

Platform, Platform, Platform, Platform

Video Scrolling, Video Scrolling, Features, Algorithm

Negative, Negative, Negative, Negative

App - Features - Negative, App - Video Format - Negative, Company - Stability - Negative, Company - CEO - Negative

### USER:Why I’m leaving Insta, I have been an avid instagram user since I was 13, now I’m in my early twenties and everything about Meta’s platforms disgusts me. Starting January 1st 2023 I will not longer be on Instagram and I suggest you do the same. From the blatant withholding of knowledge that the company has had on the mental health impacts on its users; to the stealing of features from other competitors. Instagram has lost its touch with its user base, and with the introduction of reels, their video scrolling format that they blatantly took from the success of TikTok (which is also devastating to your mental health) it has pushed me to this decision. Video scrolling is too addicting and not what instagram is; until there is a way to disable reels I will not even consider coming back to this platform. , , If anyone with Meta or now formerly employed with Meta after the large layoffs, reads this understand this. When your CEO only apologizes to you when you lose your job in a bad economic downturn because of poor investments he made without any input from the workers; that’s a terrible person and a terrible company. Do not put your time energy and effort into a company that will steal your value and in turn slowly tear at the fabric of our society with its algorithm. ### ASSISTANT: App - Features - Negative, App - Video Format - Negative, Company - Stability - Negative, Company - CEO - Negative )))

### Review: title: Why I’m leaving Insta, content: I have been an avid instagram user since I was 13, now I’m in my early twenties and everything about Meta’s platforms disgusts me. Starting January 1st 2023 I will not longer be on Instagram and I suggest you do the same. From the blatant withholding of knowledge that the company has had on the mental health impacts on its users; to the stealing of features from other competitors. Instagram has lost its touch with its user base, and with the introduction of reels, their video scrolling format that they blatantly took from the success of TikTok (which is also devastating to your mental health) it has pushed me to this decision. Video scrolling is too addicting and not what instagram is; until there is a way to disable reels I will not even consider coming back to this platform. , , If anyone with Meta or now formerly employed with Meta after the large layoffs, reads this understand this. When your CEO only apologizes to you when you lose your job in a bad economic downturn because of poor investments he made without any input from the workers; that’s a terrible person and a terrible company. Do not put your time energy and effort into a company that will steal your value and in turn slowly tear at the fabric of our society with its algorithm. ### Analysis: categories: Platform, Platform, Platform, Platform, aspects: Video Scrolling, Video Scrolling, Features, Algorithm, sentiments: Negative, Negative, Negative, Negative )))

### Review: title: Why I’m leaving Insta, content: I have been an avid instagram user since I was 13, now I’m in my early twenties and everything about Meta’s platforms disgusts me. Starting January 1st 2023 I will not longer be on Instagram and I suggest you do the same. From the blatant withholding of knowledge that the company has had on the mental health impacts on its users; to the stealing of features from other competitors. Instagram has lost its touch with its user base, and with the introduction of reels, their video scrolling format that they blatantly took from the success of TikTok (which is also devastating to your mental health) it has pushed me to this decision. Video scrolling is too addicting and not what instagram is; until there is a way to disable reels I will not even consider coming back to this platform. , , If anyone with Meta or now formerly employed with Meta after the large layoffs, reads this understand this. When your CEO only apologizes to you when you lose your job in a bad economic downturn because of poor investments he made without any input from the workers; that’s a terrible person and a terrible company. Do not put your time energy and effort into a company that will steal your value and in turn slowly tear at the fabric of our society with its algorithm. ### Analysis: categories: (Platform, Platform, Platform, Platform) aspects: (Video Scrolling, Video Scrolling, Features, Algorithm) sentiments: (Negative, Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Why I’m leaving Insta, I have been an avid instagram user since I was 13, now I’m in my early twenties and everything about Meta’s platforms disgusts me. Starting January 1st 2023 I will not longer be on Instagram and I suggest you do the same. From the blatant withholding of knowledge that the company has had on the mental health impacts on its users; to the stealing of features from other competitors. Instagram has lost its touch with its user base, and with the introduction of reels, their video scrolling format that they blatantly took from the success of TikTok (which is also devastating to your mental health) it has pushed me to this decision. Video scrolling is too addicting and not what instagram is; until there is a way to disable reels I will not even consider coming back to this platform. , , If anyone with Meta or now formerly employed with Meta after the large layoffs, reads this understand this. When your CEO only apologizes to you when you lose your job in a bad economic downturn because of poor investments he made without any input from the workers; that’s a terrible person and a terrible company. Do not put your time energy and effort into a company that will steal your value and in turn slowly tear at the fabric of our society with its algorithm. Output: App - Features - Negative, App - Video Format - Negative, Company - Stability - Negative, Company - CEO - Negative $$$

Conflicted

I love that you can do the doc thing from home, but we have used twice and the doctors are cocky n’ kinda rude! I’m not understanding why they sign up to participate in this service if their hearts really aren’t into it? The doctor I talked to was in room or somewhere where I could hear other people, I felt like they all could hear me as it sounded like I was on loud speaker. When I told doctor my colds just start at bronchitis...everyone near him started laughing, then fast it stopped. I’m feeling terrible to begin with, then I have to listen to medical staffers laugh while I’m talking...? Really guys? We as patients know our bodies and what’s going on...if it weren’t for the sick patients you docs would be out of work!!! Start showing respect! Yes Doctor, that means you! Thank you again for this service...I think?

Telehealth Service, Telehealth Service, Telehealth Service

Doctor, Doctor, Doctor

Negative, Negative, Negative

Telehealth Service - Doctor - Negative, Telehealth Service - Doctor - Negative, Telehealth Service - Doctor - Negative

### USER:Conflicted, I love that you can do the doc thing from home, but we have used twice and the doctors are cocky n’ kinda rude! I’m not understanding why they sign up to participate in this service if their hearts really aren’t into it? The doctor I talked to was in room or somewhere where I could hear other people, I felt like they all could hear me as it sounded like I was on loud speaker. When I told doctor my colds just start at bronchitis...everyone near him started laughing, then fast it stopped. I’m feeling terrible to begin with, then I have to listen to medical staffers laugh while I’m talking...? Really guys? We as patients know our bodies and what’s going on...if it weren’t for the sick patients you docs would be out of work!!! Start showing respect! Yes Doctor, that means you! Thank you again for this service...I think? ### ASSISTANT: Telehealth Service - Doctor - Negative, Telehealth Service - Doctor - Negative, Telehealth Service - Doctor - Negative )))

### Review: title: Conflicted, content: I love that you can do the doc thing from home, but we have used twice and the doctors are cocky n’ kinda rude! I’m not understanding why they sign up to participate in this service if their hearts really aren’t into it? The doctor I talked to was in room or somewhere where I could hear other people, I felt like they all could hear me as it sounded like I was on loud speaker. When I told doctor my colds just start at bronchitis...everyone near him started laughing, then fast it stopped. I’m feeling terrible to begin with, then I have to listen to medical staffers laugh while I’m talking...? Really guys? We as patients know our bodies and what’s going on...if it weren’t for the sick patients you docs would be out of work!!! Start showing respect! Yes Doctor, that means you! Thank you again for this service...I think? ### Analysis: categories: Telehealth Service, Telehealth Service, Telehealth Service, aspects: Doctor, Doctor, Doctor, sentiments: Negative, Negative, Negative )))

### Review: title: Conflicted, content: I love that you can do the doc thing from home, but we have used twice and the doctors are cocky n’ kinda rude! I’m not understanding why they sign up to participate in this service if their hearts really aren’t into it? The doctor I talked to was in room or somewhere where I could hear other people, I felt like they all could hear me as it sounded like I was on loud speaker. When I told doctor my colds just start at bronchitis...everyone near him started laughing, then fast it stopped. I’m feeling terrible to begin with, then I have to listen to medical staffers laugh while I’m talking...? Really guys? We as patients know our bodies and what’s going on...if it weren’t for the sick patients you docs would be out of work!!! Start showing respect! Yes Doctor, that means you! Thank you again for this service...I think? ### Analysis: categories: (Telehealth Service, Telehealth Service, Telehealth Service) aspects: (Doctor, Doctor, Doctor) sentiments: (Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Conflicted, I love that you can do the doc thing from home, but we have used twice and the doctors are cocky n’ kinda rude! I’m not understanding why they sign up to participate in this service if their hearts really aren’t into it? The doctor I talked to was in room or somewhere where I could hear other people, I felt like they all could hear me as it sounded like I was on loud speaker. When I told doctor my colds just start at bronchitis...everyone near him started laughing, then fast it stopped. I’m feeling terrible to begin with, then I have to listen to medical staffers laugh while I’m talking...? Really guys? We as patients know our bodies and what’s going on...if it weren’t for the sick patients you docs would be out of work!!! Start showing respect! Yes Doctor, that means you! Thank you again for this service...I think? Output: Telehealth Service - Doctor - Negative, Telehealth Service - Doctor - Negative, Telehealth Service - Doctor - Negative $$$

Would be 5 stars if not for upgrade times

PLEASE change upgrade times to be less than a week at the very very most. Some things take two weeks to upgrade which is just ridiculous, especially when your village is a higher level and literally everything takes that long, and you only have 5 builders to work on things at once. I know it’s intended to make people buy gems with real money but I feel like there should only be a couple of things that take up to a week at most and then everything else is a day or two. It makes things really boring waiting for upgrades. , Also, it would be really great if you could buy a bunch of shovel of obstacles with gems or raid medals all the time, they are really nice to have with the new addition to the builder base so you can stash some of the cooler obstacles in that base to use for decorating. I have been trying to find ways to get more shovels and there aren’t any at all, unless one shows up on season challenges or weekly deals… which is very rare. , Otherwise it’s a really fun game.

Gameplay, Gameplay, Gameplay, Gameplay

Upgrades, Builders, Waiting Time, Obstacles

negative, negative, negative, positive

Gameplay - Upgrades - negative, Gameplay - Builders - negative, Gameplay - Waiting Time - negative, Gameplay - Obstacles - positive

### USER:Would be 5 stars if not for upgrade times, PLEASE change upgrade times to be less than a week at the very very most. Some things take two weeks to upgrade which is just ridiculous, especially when your village is a higher level and literally everything takes that long, and you only have 5 builders to work on things at once. I know it’s intended to make people buy gems with real money but I feel like there should only be a couple of things that take up to a week at most and then everything else is a day or two. It makes things really boring waiting for upgrades. , Also, it would be really great if you could buy a bunch of shovel of obstacles with gems or raid medals all the time, they are really nice to have with the new addition to the builder base so you can stash some of the cooler obstacles in that base to use for decorating. I have been trying to find ways to get more shovels and there aren’t any at all, unless one shows up on season challenges or weekly deals… which is very rare. , Otherwise it’s a really fun game. ### ASSISTANT: Gameplay - Upgrades - negative, Gameplay - Builders - negative, Gameplay - Waiting Time - negative, Gameplay - Obstacles - positive )))

### Review: title: Would be 5 stars if not for upgrade times, content: PLEASE change upgrade times to be less than a week at the very very most. Some things take two weeks to upgrade which is just ridiculous, especially when your village is a higher level and literally everything takes that long, and you only have 5 builders to work on things at once. I know it’s intended to make people buy gems with real money but I feel like there should only be a couple of things that take up to a week at most and then everything else is a day or two. It makes things really boring waiting for upgrades. , Also, it would be really great if you could buy a bunch of shovel of obstacles with gems or raid medals all the time, they are really nice to have with the new addition to the builder base so you can stash some of the cooler obstacles in that base to use for decorating. I have been trying to find ways to get more shovels and there aren’t any at all, unless one shows up on season challenges or weekly deals… which is very rare. , Otherwise it’s a really fun game. ### Analysis: categories: Gameplay, Gameplay, Gameplay, Gameplay, aspects: Upgrades, Builders, Waiting Time, Obstacles, sentiments: negative, negative, negative, positive )))

### Review: title: Would be 5 stars if not for upgrade times, content: PLEASE change upgrade times to be less than a week at the very very most. Some things take two weeks to upgrade which is just ridiculous, especially when your village is a higher level and literally everything takes that long, and you only have 5 builders to work on things at once. I know it’s intended to make people buy gems with real money but I feel like there should only be a couple of things that take up to a week at most and then everything else is a day or two. It makes things really boring waiting for upgrades. , Also, it would be really great if you could buy a bunch of shovel of obstacles with gems or raid medals all the time, they are really nice to have with the new addition to the builder base so you can stash some of the cooler obstacles in that base to use for decorating. I have been trying to find ways to get more shovels and there aren’t any at all, unless one shows up on season challenges or weekly deals… which is very rare. , Otherwise it’s a really fun game. ### Analysis: categories: (Gameplay, Gameplay, Gameplay, Gameplay) aspects: (Upgrades, Builders, Waiting Time, Obstacles) sentiments: (negative, negative, negative, positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Would be 5 stars if not for upgrade times, PLEASE change upgrade times to be less than a week at the very very most. Some things take two weeks to upgrade which is just ridiculous, especially when your village is a higher level and literally everything takes that long, and you only have 5 builders to work on things at once. I know it’s intended to make people buy gems with real money but I feel like there should only be a couple of things that take up to a week at most and then everything else is a day or two. It makes things really boring waiting for upgrades. , Also, it would be really great if you could buy a bunch of shovel of obstacles with gems or raid medals all the time, they are really nice to have with the new addition to the builder base so you can stash some of the cooler obstacles in that base to use for decorating. I have been trying to find ways to get more shovels and there aren’t any at all, unless one shows up on season challenges or weekly deals… which is very rare. , Otherwise it’s a really fun game. Output: Gameplay - Upgrades - negative, Gameplay - Builders - negative, Gameplay - Waiting Time - negative, Gameplay - Obstacles - positive $$$

Good but takes too long

It’s a good game, but has a few problems. One: The builder island is dumb. It’s really annoying to keep up with two bases and the way the builder base is set up (like walls only being in groups of five) is really dumb. Second, with how many town hall levels they have now the time it takes to upgrade and research things takes WAY too long. Also, being able to donate SUPER high level clan castle troops to weak players is ruining the game. You can’t attack someone your level without ridiculously strong units coming out and wrecking you. They should nerf it and make it so that depending on your town hall level you can receive certain level troops. The pets and new hero’s are also getting a little dumb. They should have stopped with the warden. And last but not least, the new themes for town hall 12 and 13 are kind of dumb. Everything is starting to look like a fruit salad instead of a nice and uniform two or three matching colors. Town hall 9-11 looked very nice. PLEASE try to replicate the same effect. Environmental themes don’t look as good.

Game Mechanics, Game Mechanics, Game Mechanics, Game Mechanics, Game Mechanics, Visuals, Visuals

Builder base, Time for upgrades, Clan castle troops, Pets and heroes, Town hall themes, Town hall 9-11, Town hall 12 and 13

negative, negative, negative, negative, negative, positive, negative

Game Mechanics - Builder base - negative, Game Mechanics - Time for upgrades - negative, Game Mechanics - Clan castle troops - negative, Game Mechanics - Pets and heroes - negative, Game Mechanics - Town hall themes - negative, Visuals - Town hall 9-11 - positive, Visuals - Town hall 12 and 13 - negative

### USER:Good but takes too long, It’s a good game, but has a few problems. One: The builder island is dumb. It’s really annoying to keep up with two bases and the way the builder base is set up (like walls only being in groups of five) is really dumb. Second, with how many town hall levels they have now the time it takes to upgrade and research things takes WAY too long. Also, being able to donate SUPER high level clan castle troops to weak players is ruining the game. You can’t attack someone your level without ridiculously strong units coming out and wrecking you. They should nerf it and make it so that depending on your town hall level you can receive certain level troops. The pets and new hero’s are also getting a little dumb. They should have stopped with the warden. And last but not least, the new themes for town hall 12 and 13 are kind of dumb. Everything is starting to look like a fruit salad instead of a nice and uniform two or three matching colors. Town hall 9-11 looked very nice. PLEASE try to replicate the same effect. Environmental themes don’t look as good. ### ASSISTANT: Game Mechanics - Builder base - negative, Game Mechanics - Time for upgrades - negative, Game Mechanics - Clan castle troops - negative, Game Mechanics - Pets and heroes - negative, Game Mechanics - Town hall themes - negative, Visuals - Town hall 9-11 - positive, Visuals - Town hall 12 and 13 - negative )))

### Review: title: Good but takes too long, content: It’s a good game, but has a few problems. One: The builder island is dumb. It’s really annoying to keep up with two bases and the way the builder base is set up (like walls only being in groups of five) is really dumb. Second, with how many town hall levels they have now the time it takes to upgrade and research things takes WAY too long. Also, being able to donate SUPER high level clan castle troops to weak players is ruining the game. You can’t attack someone your level without ridiculously strong units coming out and wrecking you. They should nerf it and make it so that depending on your town hall level you can receive certain level troops. The pets and new hero’s are also getting a little dumb. They should have stopped with the warden. And last but not least, the new themes for town hall 12 and 13 are kind of dumb. Everything is starting to look like a fruit salad instead of a nice and uniform two or three matching colors. Town hall 9-11 looked very nice. PLEASE try to replicate the same effect. Environmental themes don’t look as good. ### Analysis: categories: Game Mechanics, Game Mechanics, Game Mechanics, Game Mechanics, Game Mechanics, Visuals, Visuals, aspects: Builder base, Time for upgrades, Clan castle troops, Pets and heroes, Town hall themes, Town hall 9-11, Town hall 12 and 13, sentiments: negative, negative, negative, negative, negative, positive, negative )))

### Review: title: Good but takes too long, content: It’s a good game, but has a few problems. One: The builder island is dumb. It’s really annoying to keep up with two bases and the way the builder base is set up (like walls only being in groups of five) is really dumb. Second, with how many town hall levels they have now the time it takes to upgrade and research things takes WAY too long. Also, being able to donate SUPER high level clan castle troops to weak players is ruining the game. You can’t attack someone your level without ridiculously strong units coming out and wrecking you. They should nerf it and make it so that depending on your town hall level you can receive certain level troops. The pets and new hero’s are also getting a little dumb. They should have stopped with the warden. And last but not least, the new themes for town hall 12 and 13 are kind of dumb. Everything is starting to look like a fruit salad instead of a nice and uniform two or three matching colors. Town hall 9-11 looked very nice. PLEASE try to replicate the same effect. Environmental themes don’t look as good. ### Analysis: categories: (Game Mechanics, Game Mechanics, Game Mechanics, Game Mechanics, Game Mechanics, Visuals, Visuals) aspects: (Builder base, Time for upgrades, Clan castle troops, Pets and heroes, Town hall themes, Town hall 9-11, Town hall 12 and 13) sentiments: (negative, negative, negative, negative, negative, positive, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Good but takes too long, It’s a good game, but has a few problems. One: The builder island is dumb. It’s really annoying to keep up with two bases and the way the builder base is set up (like walls only being in groups of five) is really dumb. Second, with how many town hall levels they have now the time it takes to upgrade and research things takes WAY too long. Also, being able to donate SUPER high level clan castle troops to weak players is ruining the game. You can’t attack someone your level without ridiculously strong units coming out and wrecking you. They should nerf it and make it so that depending on your town hall level you can receive certain level troops. The pets and new hero’s are also getting a little dumb. They should have stopped with the warden. And last but not least, the new themes for town hall 12 and 13 are kind of dumb. Everything is starting to look like a fruit salad instead of a nice and uniform two or three matching colors. Town hall 9-11 looked very nice. PLEASE try to replicate the same effect. Environmental themes don’t look as good. Output: Game Mechanics - Builder base - negative, Game Mechanics - Time for upgrades - negative, Game Mechanics - Clan castle troops - negative, Game Mechanics - Pets and heroes - negative, Game Mechanics - Town hall themes - negative, Visuals - Town hall 9-11 - positive, Visuals - Town hall 12 and 13 - negative $$$

Connection lost in computer

I enjoy WhatsApp and have used it since for a while now, but recently I have issues with the connection on my computer. It keeps showing the “phone not connected” message if I don’t have the WhatsApp screen and the screen unlocked on my phone. this was never an issue before and I think this makes it hard or defeats the purpose of having WhatsApp on my computer. I don’t always have my phone next to me and having to worry about unlocking my phone and opening the app is not as useful as it used to. Also, it drains my phones battery faster.

App

Connectivity

Negative

App - Connectivity - Negative

### USER:Connection lost in computer, I enjoy WhatsApp and have used it since for a while now, but recently I have issues with the connection on my computer. It keeps showing the “phone not connected” message if I don’t have the WhatsApp screen and the screen unlocked on my phone. this was never an issue before and I think this makes it hard or defeats the purpose of having WhatsApp on my computer. I don’t always have my phone next to me and having to worry about unlocking my phone and opening the app is not as useful as it used to. Also, it drains my phones battery faster. ### ASSISTANT: App - Connectivity - Negative )))

### Review: title: Connection lost in computer, content: I enjoy WhatsApp and have used it since for a while now, but recently I have issues with the connection on my computer. It keeps showing the “phone not connected” message if I don’t have the WhatsApp screen and the screen unlocked on my phone. this was never an issue before and I think this makes it hard or defeats the purpose of having WhatsApp on my computer. I don’t always have my phone next to me and having to worry about unlocking my phone and opening the app is not as useful as it used to. Also, it drains my phones battery faster. ### Analysis: categories: App, aspects: Connectivity, sentiments: Negative )))

### Review: title: Connection lost in computer, content: I enjoy WhatsApp and have used it since for a while now, but recently I have issues with the connection on my computer. It keeps showing the “phone not connected” message if I don’t have the WhatsApp screen and the screen unlocked on my phone. this was never an issue before and I think this makes it hard or defeats the purpose of having WhatsApp on my computer. I don’t always have my phone next to me and having to worry about unlocking my phone and opening the app is not as useful as it used to. Also, it drains my phones battery faster. ### Analysis: categories: (App) aspects: (Connectivity) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Connection lost in computer, I enjoy WhatsApp and have used it since for a while now, but recently I have issues with the connection on my computer. It keeps showing the “phone not connected” message if I don’t have the WhatsApp screen and the screen unlocked on my phone. this was never an issue before and I think this makes it hard or defeats the purpose of having WhatsApp on my computer. I don’t always have my phone next to me and having to worry about unlocking my phone and opening the app is not as useful as it used to. Also, it drains my phones battery faster. Output: App - Connectivity - Negative $$$

New redesign is VERY difficult to use

I don’t mean to sound like one of those people who hates every single app redesign, but this newest one is really difficult to use. The search bar at the bottom means I keep accidentally tapping on it when I’m trying to scroll through results, which opens up the whole search history again and sometimes refreshes the page. , , I know it sounds like a first world problem, and it is, obviously, but it *does* make the app almost impossible for me to use right now. I have longer nails and it’s truly so hard to hit where I need now, and it constantly refreshes where I am, meaning I have to start over again every few minutes. , , At least have an option to put it back at the top like Safari did when it swapped the search bar location on iOS.

Usability

Search bar

negative

Usability - Search bar - negative

### USER:New redesign is VERY difficult to use, I don’t mean to sound like one of those people who hates every single app redesign, but this newest one is really difficult to use. The search bar at the bottom means I keep accidentally tapping on it when I’m trying to scroll through results, which opens up the whole search history again and sometimes refreshes the page. , , I know it sounds like a first world problem, and it is, obviously, but it *does* make the app almost impossible for me to use right now. I have longer nails and it’s truly so hard to hit where I need now, and it constantly refreshes where I am, meaning I have to start over again every few minutes. , , At least have an option to put it back at the top like Safari did when it swapped the search bar location on iOS. ### ASSISTANT: Usability - Search bar - negative )))

### Review: title: New redesign is VERY difficult to use, content: I don’t mean to sound like one of those people who hates every single app redesign, but this newest one is really difficult to use. The search bar at the bottom means I keep accidentally tapping on it when I’m trying to scroll through results, which opens up the whole search history again and sometimes refreshes the page. , , I know it sounds like a first world problem, and it is, obviously, but it *does* make the app almost impossible for me to use right now. I have longer nails and it’s truly so hard to hit where I need now, and it constantly refreshes where I am, meaning I have to start over again every few minutes. , , At least have an option to put it back at the top like Safari did when it swapped the search bar location on iOS. ### Analysis: categories: Usability, aspects: Search bar, sentiments: negative )))

### Review: title: New redesign is VERY difficult to use, content: I don’t mean to sound like one of those people who hates every single app redesign, but this newest one is really difficult to use. The search bar at the bottom means I keep accidentally tapping on it when I’m trying to scroll through results, which opens up the whole search history again and sometimes refreshes the page. , , I know it sounds like a first world problem, and it is, obviously, but it *does* make the app almost impossible for me to use right now. I have longer nails and it’s truly so hard to hit where I need now, and it constantly refreshes where I am, meaning I have to start over again every few minutes. , , At least have an option to put it back at the top like Safari did when it swapped the search bar location on iOS. ### Analysis: categories: (Usability) aspects: (Search bar) sentiments: (negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: New redesign is VERY difficult to use, I don’t mean to sound like one of those people who hates every single app redesign, but this newest one is really difficult to use. The search bar at the bottom means I keep accidentally tapping on it when I’m trying to scroll through results, which opens up the whole search history again and sometimes refreshes the page. , , I know it sounds like a first world problem, and it is, obviously, but it *does* make the app almost impossible for me to use right now. I have longer nails and it’s truly so hard to hit where I need now, and it constantly refreshes where I am, meaning I have to start over again every few minutes. , , At least have an option to put it back at the top like Safari did when it swapped the search bar location on iOS. Output: Usability - Search bar - negative $$$

Delivery and Communication Failure

Your system is a disaster. Between the chat and the automated help, I’ve been told nothing but wrong information. My package was due on Tuesday. For three days I was told it was on a truck and would be here that day. I paid for an electrician. Finally, tonight I spoke to a service person who said the box was lost on Tuesday. I should have been told then, or even on Wednesday so I could have reordered the fan. YOU should have sent a new fan on Tuesday when the driver said it was missing. There seem to me more and more issues since you started using your own drivers. There was no offer of compensation, no offer of replacement, I had to just order it myself. Extremely poor customer service.

Delivery, Delivery, Delivery, Delivery, Delivery

Communication, Driver, Compensation, Replacement, Customer Service

negative, negative, negative, negative, negative

Delivery - Communication - negative, Delivery - Driver - negative, Delivery - Compensation - negative, Delivery - Replacement - negative, Delivery - Customer Service - negative

### USER:Delivery and Communication Failure, Your system is a disaster. Between the chat and the automated help, I’ve been told nothing but wrong information. My package was due on Tuesday. For three days I was told it was on a truck and would be here that day. I paid for an electrician. Finally, tonight I spoke to a service person who said the box was lost on Tuesday. I should have been told then, or even on Wednesday so I could have reordered the fan. YOU should have sent a new fan on Tuesday when the driver said it was missing. There seem to me more and more issues since you started using your own drivers. There was no offer of compensation, no offer of replacement, I had to just order it myself. Extremely poor customer service. ### ASSISTANT: Delivery - Communication - negative, Delivery - Driver - negative, Delivery - Compensation - negative, Delivery - Replacement - negative, Delivery - Customer Service - negative )))

### Review: title: Delivery and Communication Failure, content: Your system is a disaster. Between the chat and the automated help, I’ve been told nothing but wrong information. My package was due on Tuesday. For three days I was told it was on a truck and would be here that day. I paid for an electrician. Finally, tonight I spoke to a service person who said the box was lost on Tuesday. I should have been told then, or even on Wednesday so I could have reordered the fan. YOU should have sent a new fan on Tuesday when the driver said it was missing. There seem to me more and more issues since you started using your own drivers. There was no offer of compensation, no offer of replacement, I had to just order it myself. Extremely poor customer service. ### Analysis: categories: Delivery, Delivery, Delivery, Delivery, Delivery, aspects: Communication, Driver, Compensation, Replacement, Customer Service, sentiments: negative, negative, negative, negative, negative )))

### Review: title: Delivery and Communication Failure, content: Your system is a disaster. Between the chat and the automated help, I’ve been told nothing but wrong information. My package was due on Tuesday. For three days I was told it was on a truck and would be here that day. I paid for an electrician. Finally, tonight I spoke to a service person who said the box was lost on Tuesday. I should have been told then, or even on Wednesday so I could have reordered the fan. YOU should have sent a new fan on Tuesday when the driver said it was missing. There seem to me more and more issues since you started using your own drivers. There was no offer of compensation, no offer of replacement, I had to just order it myself. Extremely poor customer service. ### Analysis: categories: (Delivery, Delivery, Delivery, Delivery, Delivery) aspects: (Communication, Driver, Compensation, Replacement, Customer Service) sentiments: (negative, negative, negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Delivery and Communication Failure, Your system is a disaster. Between the chat and the automated help, I’ve been told nothing but wrong information. My package was due on Tuesday. For three days I was told it was on a truck and would be here that day. I paid for an electrician. Finally, tonight I spoke to a service person who said the box was lost on Tuesday. I should have been told then, or even on Wednesday so I could have reordered the fan. YOU should have sent a new fan on Tuesday when the driver said it was missing. There seem to me more and more issues since you started using your own drivers. There was no offer of compensation, no offer of replacement, I had to just order it myself. Extremely poor customer service. Output: Delivery - Communication - negative, Delivery - Driver - negative, Delivery - Compensation - negative, Delivery - Replacement - negative, Delivery - Customer Service - negative $$$

Not enough care and time for patient

Doctor rushed through explanations as if read through a script. Corrected me unprofessionally when I stated I was aware of antibiotic resistance. (Which he should know about as this is a major issue that I agree not everyone needs an antibiotic). Did not listen to my history of present illness and interrupted me when the first two words I said were “my husband” and stated he only was concerned about my current symptoms not how they were spread. What if we had recently traveled out of the country as a family? It is always important to listen to your patient’s history of present illness before treating the patient as another 8-minute consult product to get reimbursed on instead of an ill human being seeking help innocently. He sounded very conceited and is obviously in this gig for the extra pay.

Medical, Medical, Medical, Medical, Medical, Medical

Doctor, Correction, Explanation, Listening, Communication, Care

negative, negative, negative, negative, negative, negative

Medical - Doctor - negative, Medical - Correction - negative, Medical - Explanation - negative, Medical - Listening - negative, Medical - Communication - negative, Medical - Care - negative

### USER:Not enough care and time for patient, Doctor rushed through explanations as if read through a script. Corrected me unprofessionally when I stated I was aware of antibiotic resistance. (Which he should know about as this is a major issue that I agree not everyone needs an antibiotic). Did not listen to my history of present illness and interrupted me when the first two words I said were “my husband” and stated he only was concerned about my current symptoms not how they were spread. What if we had recently traveled out of the country as a family? It is always important to listen to your patient’s history of present illness before treating the patient as another 8-minute consult product to get reimbursed on instead of an ill human being seeking help innocently. He sounded very conceited and is obviously in this gig for the extra pay. ### ASSISTANT: Medical - Doctor - negative, Medical - Correction - negative, Medical - Explanation - negative, Medical - Listening - negative, Medical - Communication - negative, Medical - Care - negative )))

### Review: title: Not enough care and time for patient, content: Doctor rushed through explanations as if read through a script. Corrected me unprofessionally when I stated I was aware of antibiotic resistance. (Which he should know about as this is a major issue that I agree not everyone needs an antibiotic). Did not listen to my history of present illness and interrupted me when the first two words I said were “my husband” and stated he only was concerned about my current symptoms not how they were spread. What if we had recently traveled out of the country as a family? It is always important to listen to your patient’s history of present illness before treating the patient as another 8-minute consult product to get reimbursed on instead of an ill human being seeking help innocently. He sounded very conceited and is obviously in this gig for the extra pay. ### Analysis: categories: Medical, Medical, Medical, Medical, Medical, Medical, aspects: Doctor, Correction, Explanation, Listening, Communication, Care, sentiments: negative, negative, negative, negative, negative, negative )))

### Review: title: Not enough care and time for patient, content: Doctor rushed through explanations as if read through a script. Corrected me unprofessionally when I stated I was aware of antibiotic resistance. (Which he should know about as this is a major issue that I agree not everyone needs an antibiotic). Did not listen to my history of present illness and interrupted me when the first two words I said were “my husband” and stated he only was concerned about my current symptoms not how they were spread. What if we had recently traveled out of the country as a family? It is always important to listen to your patient’s history of present illness before treating the patient as another 8-minute consult product to get reimbursed on instead of an ill human being seeking help innocently. He sounded very conceited and is obviously in this gig for the extra pay. ### Analysis: categories: (Medical, Medical, Medical, Medical, Medical, Medical) aspects: (Doctor, Correction, Explanation, Listening, Communication, Care) sentiments: (negative, negative, negative, negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Not enough care and time for patient, Doctor rushed through explanations as if read through a script. Corrected me unprofessionally when I stated I was aware of antibiotic resistance. (Which he should know about as this is a major issue that I agree not everyone needs an antibiotic). Did not listen to my history of present illness and interrupted me when the first two words I said were “my husband” and stated he only was concerned about my current symptoms not how they were spread. What if we had recently traveled out of the country as a family? It is always important to listen to your patient’s history of present illness before treating the patient as another 8-minute consult product to get reimbursed on instead of an ill human being seeking help innocently. He sounded very conceited and is obviously in this gig for the extra pay. Output: Medical - Doctor - negative, Medical - Correction - negative, Medical - Explanation - negative, Medical - Listening - negative, Medical - Communication - negative, Medical - Care - negative $$$

Confused

I’ve always loved Instagram! I think people love being able to interact with friends, post creative photography or videos etc., and also for business, doing collaborations and making money from using Instagram. However, I think some of the newer updates seem to just be rubbing people the wrong way. I’ve a supporter of Instagram but I think they need to listen to the feedback, people love Instagram for being the social media site where they can post photos and have DM’s. I know they got reels to be more like their competitors, TikTok but who says their isn’t room for both? Instagram sticks out by being themselves not a TikTok 2.0 I’d say still allow great engagement for both photos and videos. I personally don’t have the reel feature on my account, I’ve been trying to figure out how to get the REEL feature but I’ve still been unable to find it, not sure if only some accounts got it. Still uncertain how I feel about random pages I don’t follow being on my newsfeed (that’s what Explore is for) but honestly I like Instagram and I hope they keep being themselves, that’s why they got so huge in the first place.

App, App, App, App, App

Reels, DM, Random Pages, Feed, Core Concept

Positive, Positive, Negative, Negative, Positive

App Features - Reels - Negative, App Features - DM - Positive, App Features - Photo - Positive, App Features - Feed Algorithm - Negative, App Design - Uniqueness - Positive

### USER:Confused, I’ve always loved Instagram! I think people love being able to interact with friends, post creative photography or videos etc., and also for business, doing collaborations and making money from using Instagram. However, I think some of the newer updates seem to just be rubbing people the wrong way. I’ve a supporter of Instagram but I think they need to listen to the feedback, people love Instagram for being the social media site where they can post photos and have DM’s. I know they got reels to be more like their competitors, TikTok but who says their isn’t room for both? Instagram sticks out by being themselves not a TikTok 2.0 I’d say still allow great engagement for both photos and videos. I personally don’t have the reel feature on my account, I’ve been trying to figure out how to get the REEL feature but I’ve still been unable to find it, not sure if only some accounts got it. Still uncertain how I feel about random pages I don’t follow being on my newsfeed (that’s what Explore is for) but honestly I like Instagram and I hope they keep being themselves, that’s why they got so huge in the first place. ### ASSISTANT: App Features - Reels - Negative, App Features - DM - Positive, App Features - Photo - Positive, App Features - Feed Algorithm - Negative, App Design - Uniqueness - Positive )))

### Review: title: Confused, content: I’ve always loved Instagram! I think people love being able to interact with friends, post creative photography or videos etc., and also for business, doing collaborations and making money from using Instagram. However, I think some of the newer updates seem to just be rubbing people the wrong way. I’ve a supporter of Instagram but I think they need to listen to the feedback, people love Instagram for being the social media site where they can post photos and have DM’s. I know they got reels to be more like their competitors, TikTok but who says their isn’t room for both? Instagram sticks out by being themselves not a TikTok 2.0 I’d say still allow great engagement for both photos and videos. I personally don’t have the reel feature on my account, I’ve been trying to figure out how to get the REEL feature but I’ve still been unable to find it, not sure if only some accounts got it. Still uncertain how I feel about random pages I don’t follow being on my newsfeed (that’s what Explore is for) but honestly I like Instagram and I hope they keep being themselves, that’s why they got so huge in the first place. ### Analysis: categories: App, App, App, App, App, aspects: Reels, DM, Random Pages, Feed, Core Concept, sentiments: Positive, Positive, Negative, Negative, Positive )))

### Review: title: Confused, content: I’ve always loved Instagram! I think people love being able to interact with friends, post creative photography or videos etc., and also for business, doing collaborations and making money from using Instagram. However, I think some of the newer updates seem to just be rubbing people the wrong way. I’ve a supporter of Instagram but I think they need to listen to the feedback, people love Instagram for being the social media site where they can post photos and have DM’s. I know they got reels to be more like their competitors, TikTok but who says their isn’t room for both? Instagram sticks out by being themselves not a TikTok 2.0 I’d say still allow great engagement for both photos and videos. I personally don’t have the reel feature on my account, I’ve been trying to figure out how to get the REEL feature but I’ve still been unable to find it, not sure if only some accounts got it. Still uncertain how I feel about random pages I don’t follow being on my newsfeed (that’s what Explore is for) but honestly I like Instagram and I hope they keep being themselves, that’s why they got so huge in the first place. ### Analysis: categories: (App, App, App, App, App) aspects: (Reels, DM, Random Pages, Feed, Core Concept) sentiments: (Positive, Positive, Negative, Negative, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Confused, I’ve always loved Instagram! I think people love being able to interact with friends, post creative photography or videos etc., and also for business, doing collaborations and making money from using Instagram. However, I think some of the newer updates seem to just be rubbing people the wrong way. I’ve a supporter of Instagram but I think they need to listen to the feedback, people love Instagram for being the social media site where they can post photos and have DM’s. I know they got reels to be more like their competitors, TikTok but who says their isn’t room for both? Instagram sticks out by being themselves not a TikTok 2.0 I’d say still allow great engagement for both photos and videos. I personally don’t have the reel feature on my account, I’ve been trying to figure out how to get the REEL feature but I’ve still been unable to find it, not sure if only some accounts got it. Still uncertain how I feel about random pages I don’t follow being on my newsfeed (that’s what Explore is for) but honestly I like Instagram and I hope they keep being themselves, that’s why they got so huge in the first place. Output: App Features - Reels - Negative, App Features - DM - Positive, App Features - Photo - Positive, App Features - Feed Algorithm - Negative, App Design - Uniqueness - Positive $$$

Useful but Issues with Verbal Practice

I have been using Babbel to improve my Spanish for my job. For the most part I love this app, but it seems to frequently have issues with my speaking, especially with longer sentences. I can try upwards of twenty times to answer a question where I have to verbally speak and no matter what changes I make in speed, pitch, or cadence, it will still tell me I’m wrong. I know my accent is not the issue, as my spanish speaking husband tells me the accent is fine- and the app will even tell him that he is wrong on the same questions I get wrong. , , Aside from this issue the app is great!

App, App

Verbal Practice, Speaking

Negative, Negative

App - Verbal Practice - Negative, App - Speaking - Negative

### USER:Useful but Issues with Verbal Practice, I have been using Babbel to improve my Spanish for my job. For the most part I love this app, but it seems to frequently have issues with my speaking, especially with longer sentences. I can try upwards of twenty times to answer a question where I have to verbally speak and no matter what changes I make in speed, pitch, or cadence, it will still tell me I’m wrong. I know my accent is not the issue, as my spanish speaking husband tells me the accent is fine- and the app will even tell him that he is wrong on the same questions I get wrong. , , Aside from this issue the app is great! ### ASSISTANT: App - Verbal Practice - Negative, App - Speaking - Negative )))

### Review: title: Useful but Issues with Verbal Practice, content: I have been using Babbel to improve my Spanish for my job. For the most part I love this app, but it seems to frequently have issues with my speaking, especially with longer sentences. I can try upwards of twenty times to answer a question where I have to verbally speak and no matter what changes I make in speed, pitch, or cadence, it will still tell me I’m wrong. I know my accent is not the issue, as my spanish speaking husband tells me the accent is fine- and the app will even tell him that he is wrong on the same questions I get wrong. , , Aside from this issue the app is great! ### Analysis: categories: App, App, aspects: Verbal Practice, Speaking, sentiments: Negative, Negative )))

### Review: title: Useful but Issues with Verbal Practice, content: I have been using Babbel to improve my Spanish for my job. For the most part I love this app, but it seems to frequently have issues with my speaking, especially with longer sentences. I can try upwards of twenty times to answer a question where I have to verbally speak and no matter what changes I make in speed, pitch, or cadence, it will still tell me I’m wrong. I know my accent is not the issue, as my spanish speaking husband tells me the accent is fine- and the app will even tell him that he is wrong on the same questions I get wrong. , , Aside from this issue the app is great! ### Analysis: categories: (App, App) aspects: (Verbal Practice, Speaking) sentiments: (Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Useful but Issues with Verbal Practice, I have been using Babbel to improve my Spanish for my job. For the most part I love this app, but it seems to frequently have issues with my speaking, especially with longer sentences. I can try upwards of twenty times to answer a question where I have to verbally speak and no matter what changes I make in speed, pitch, or cadence, it will still tell me I’m wrong. I know my accent is not the issue, as my spanish speaking husband tells me the accent is fine- and the app will even tell him that he is wrong on the same questions I get wrong. , , Aside from this issue the app is great! Output: App - Verbal Practice - Negative, App - Speaking - Negative $$$

Keeps loosing connection to the main server

I rarely take the time to write reviews but this is ridiculous and I’ve had enough. This used to be my favorite online shopping app and was even relaxing for me to browse with such and ease and intuitiveness but now? All I see is PUPPIES. Puppies everywhere saying “UH-OH, something went wrong in our end”, to the point of making the app utterly useless. It’s frustrating to say the least! You guys used to have an almost perfect 5 star rating, what’s going on? Keep your app working! Up to date and in constant connection with your main servers if you want to keep your customers and your sales. And btw, your iPad app is not working AT ALL. Completely crashed. Unacceptable!

App

Connection

Negative

App - Connection - Negative

### USER:Keeps loosing connection to the main server, I rarely take the time to write reviews but this is ridiculous and I’ve had enough. This used to be my favorite online shopping app and was even relaxing for me to browse with such and ease and intuitiveness but now? All I see is PUPPIES. Puppies everywhere saying “UH-OH, something went wrong in our end”, to the point of making the app utterly useless. It’s frustrating to say the least! You guys used to have an almost perfect 5 star rating, what’s going on? Keep your app working! Up to date and in constant connection with your main servers if you want to keep your customers and your sales. And btw, your iPad app is not working AT ALL. Completely crashed. Unacceptable! ### ASSISTANT: App - Connection - Negative )))

### Review: title: Keeps loosing connection to the main server, content: I rarely take the time to write reviews but this is ridiculous and I’ve had enough. This used to be my favorite online shopping app and was even relaxing for me to browse with such and ease and intuitiveness but now? All I see is PUPPIES. Puppies everywhere saying “UH-OH, something went wrong in our end”, to the point of making the app utterly useless. It’s frustrating to say the least! You guys used to have an almost perfect 5 star rating, what’s going on? Keep your app working! Up to date and in constant connection with your main servers if you want to keep your customers and your sales. And btw, your iPad app is not working AT ALL. Completely crashed. Unacceptable! ### Analysis: categories: App, aspects: Connection, sentiments: Negative )))

### Review: title: Keeps loosing connection to the main server, content: I rarely take the time to write reviews but this is ridiculous and I’ve had enough. This used to be my favorite online shopping app and was even relaxing for me to browse with such and ease and intuitiveness but now? All I see is PUPPIES. Puppies everywhere saying “UH-OH, something went wrong in our end”, to the point of making the app utterly useless. It’s frustrating to say the least! You guys used to have an almost perfect 5 star rating, what’s going on? Keep your app working! Up to date and in constant connection with your main servers if you want to keep your customers and your sales. And btw, your iPad app is not working AT ALL. Completely crashed. Unacceptable! ### Analysis: categories: (App) aspects: (Connection) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Keeps loosing connection to the main server, I rarely take the time to write reviews but this is ridiculous and I’ve had enough. This used to be my favorite online shopping app and was even relaxing for me to browse with such and ease and intuitiveness but now? All I see is PUPPIES. Puppies everywhere saying “UH-OH, something went wrong in our end”, to the point of making the app utterly useless. It’s frustrating to say the least! You guys used to have an almost perfect 5 star rating, what’s going on? Keep your app working! Up to date and in constant connection with your main servers if you want to keep your customers and your sales. And btw, your iPad app is not working AT ALL. Completely crashed. Unacceptable! Output: App - Connection - Negative $$$

Clash of Clans

The new upgrade stole upgrades from me w the clock tower change. I should have have a 12 minute speedup -not 6. Not only did they make it so my speed up is now only 6 min instead of the 12 I purchased, they slowed it so the clock tower speed up is slower and less effective. , I asked for them to return my 12 min upgrade and they largely ignore me with words like "I am a fellow gamer and understand you are disappointed, but we need to balance and everybody's getting the same treatment." , Well, that's reassuring to know that a lot of people are getting ripped off. , The game was fun before. Not so much now., Edit to last comment. They continue to "dumb down." You get a great fighter and then he/she gets weaker and weaker no matter how much you upgrade. Especially in the new mini game. Blah. Used to play every day. Now once a week or once every two. Stopped paying at all. Won't invest in what eventually turns into a loser anyway.

Game, Game

Upgrades, Gameplay

negative, negative

Game - Upgrades - negative, Game - Gameplay - negative

### USER:Clash of Clans, The new upgrade stole upgrades from me w the clock tower change. I should have have a 12 minute speedup -not 6. Not only did they make it so my speed up is now only 6 min instead of the 12 I purchased, they slowed it so the clock tower speed up is slower and less effective. , I asked for them to return my 12 min upgrade and they largely ignore me with words like "I am a fellow gamer and understand you are disappointed, but we need to balance and everybody's getting the same treatment." , Well, that's reassuring to know that a lot of people are getting ripped off. , The game was fun before. Not so much now., Edit to last comment. They continue to "dumb down." You get a great fighter and then he/she gets weaker and weaker no matter how much you upgrade. Especially in the new mini game. Blah. Used to play every day. Now once a week or once every two. Stopped paying at all. Won't invest in what eventually turns into a loser anyway. ### ASSISTANT: Game - Upgrades - negative, Game - Gameplay - negative )))

### Review: title: Clash of Clans, content: The new upgrade stole upgrades from me w the clock tower change. I should have have a 12 minute speedup -not 6. Not only did they make it so my speed up is now only 6 min instead of the 12 I purchased, they slowed it so the clock tower speed up is slower and less effective. , I asked for them to return my 12 min upgrade and they largely ignore me with words like "I am a fellow gamer and understand you are disappointed, but we need to balance and everybody's getting the same treatment." , Well, that's reassuring to know that a lot of people are getting ripped off. , The game was fun before. Not so much now., Edit to last comment. They continue to "dumb down." You get a great fighter and then he/she gets weaker and weaker no matter how much you upgrade. Especially in the new mini game. Blah. Used to play every day. Now once a week or once every two. Stopped paying at all. Won't invest in what eventually turns into a loser anyway. ### Analysis: categories: Game, Game, aspects: Upgrades, Gameplay, sentiments: negative, negative )))

### Review: title: Clash of Clans, content: The new upgrade stole upgrades from me w the clock tower change. I should have have a 12 minute speedup -not 6. Not only did they make it so my speed up is now only 6 min instead of the 12 I purchased, they slowed it so the clock tower speed up is slower and less effective. , I asked for them to return my 12 min upgrade and they largely ignore me with words like "I am a fellow gamer and understand you are disappointed, but we need to balance and everybody's getting the same treatment." , Well, that's reassuring to know that a lot of people are getting ripped off. , The game was fun before. Not so much now., Edit to last comment. They continue to "dumb down." You get a great fighter and then he/she gets weaker and weaker no matter how much you upgrade. Especially in the new mini game. Blah. Used to play every day. Now once a week or once every two. Stopped paying at all. Won't invest in what eventually turns into a loser anyway. ### Analysis: categories: (Game, Game) aspects: (Upgrades, Gameplay) sentiments: (negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Clash of Clans, The new upgrade stole upgrades from me w the clock tower change. I should have have a 12 minute speedup -not 6. Not only did they make it so my speed up is now only 6 min instead of the 12 I purchased, they slowed it so the clock tower speed up is slower and less effective. , I asked for them to return my 12 min upgrade and they largely ignore me with words like "I am a fellow gamer and understand you are disappointed, but we need to balance and everybody's getting the same treatment." , Well, that's reassuring to know that a lot of people are getting ripped off. , The game was fun before. Not so much now., Edit to last comment. They continue to "dumb down." You get a great fighter and then he/she gets weaker and weaker no matter how much you upgrade. Especially in the new mini game. Blah. Used to play every day. Now once a week or once every two. Stopped paying at all. Won't invest in what eventually turns into a loser anyway. Output: Game - Upgrades - negative, Game - Gameplay - negative $$$

Absolutely Fantastic!

I wanted to learn French and German, and all I can say is woah. Not a childish form of learning a language with a classic textbook style learning. Very mature in the form of using real life club situations, work situations, and other formal/informal situations. You become immersed in the world of French podcasts which I like to listen, which helped me become more educated about the cultural traditions of France and also proper etiquette. Very interactive in a way that it helps you retain it. It is worth the price you pay, which I paid for a 3 month subscription just to try it out. Always something I have wanted to do as I am still young and 24. , -David

Learning, Learning, Learning, Learning, Learning, Learning, Pricing, Pricing

Language Options, Learning Style, Resources, Immersion, Cultural Education, Interactivity, Value for Money, Subscription

positive, positive, positive, positive, positive, positive, positive, positive

Learning - Language Options - positive, Learning - Learning Style - positive, Learning - Resources - positive, Learning - Immersion - positive, Learning - Cultural Education - positive, Learning - Interactivity - positive, Pricing - Value for Money - positive, Pricing - Subscription - positive

### USER:Absolutely Fantastic!, I wanted to learn French and German, and all I can say is woah. Not a childish form of learning a language with a classic textbook style learning. Very mature in the form of using real life club situations, work situations, and other formal/informal situations. You become immersed in the world of French podcasts which I like to listen, which helped me become more educated about the cultural traditions of France and also proper etiquette. Very interactive in a way that it helps you retain it. It is worth the price you pay, which I paid for a 3 month subscription just to try it out. Always something I have wanted to do as I am still young and 24. , -David ### ASSISTANT: Learning - Language Options - positive, Learning - Learning Style - positive, Learning - Resources - positive, Learning - Immersion - positive, Learning - Cultural Education - positive, Learning - Interactivity - positive, Pricing - Value for Money - positive, Pricing - Subscription - positive )))

### Review: title: Absolutely Fantastic!, content: I wanted to learn French and German, and all I can say is woah. Not a childish form of learning a language with a classic textbook style learning. Very mature in the form of using real life club situations, work situations, and other formal/informal situations. You become immersed in the world of French podcasts which I like to listen, which helped me become more educated about the cultural traditions of France and also proper etiquette. Very interactive in a way that it helps you retain it. It is worth the price you pay, which I paid for a 3 month subscription just to try it out. Always something I have wanted to do as I am still young and 24. , -David ### Analysis: categories: Learning, Learning, Learning, Learning, Learning, Learning, Pricing, Pricing, aspects: Language Options, Learning Style, Resources, Immersion, Cultural Education, Interactivity, Value for Money, Subscription, sentiments: positive, positive, positive, positive, positive, positive, positive, positive )))

### Review: title: Absolutely Fantastic!, content: I wanted to learn French and German, and all I can say is woah. Not a childish form of learning a language with a classic textbook style learning. Very mature in the form of using real life club situations, work situations, and other formal/informal situations. You become immersed in the world of French podcasts which I like to listen, which helped me become more educated about the cultural traditions of France and also proper etiquette. Very interactive in a way that it helps you retain it. It is worth the price you pay, which I paid for a 3 month subscription just to try it out. Always something I have wanted to do as I am still young and 24. , -David ### Analysis: categories: (Learning, Learning, Learning, Learning, Learning, Learning, Pricing, Pricing) aspects: (Language Options, Learning Style, Resources, Immersion, Cultural Education, Interactivity, Value for Money, Subscription) sentiments: (positive, positive, positive, positive, positive, positive, positive, positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Absolutely Fantastic!, I wanted to learn French and German, and all I can say is woah. Not a childish form of learning a language with a classic textbook style learning. Very mature in the form of using real life club situations, work situations, and other formal/informal situations. You become immersed in the world of French podcasts which I like to listen, which helped me become more educated about the cultural traditions of France and also proper etiquette. Very interactive in a way that it helps you retain it. It is worth the price you pay, which I paid for a 3 month subscription just to try it out. Always something I have wanted to do as I am still young and 24. , -David Output: Learning - Language Options - positive, Learning - Learning Style - positive, Learning - Resources - positive, Learning - Immersion - positive, Learning - Cultural Education - positive, Learning - Interactivity - positive, Pricing - Value for Money - positive, Pricing - Subscription - positive $$$

Loved it until changes

I have loved using the app. But recently they changed the page where you look up order status. Because of the supply chain issues and because I often pre-order items, there are some that I ordered in early November that haven’t shipped yet. The app used to separate your open orders and those in transit from the completed orders but now they are all jumbled. I’m finding it very annoying to scroll through all the delivered orders to find the status of the open orders. I hope they will go back to the old order status page.

App-Experience

Order Status Tracking

negative

App-Experience - Order Status Tracking - negative

### USER:Loved it until changes, I have loved using the app. But recently they changed the page where you look up order status. Because of the supply chain issues and because I often pre-order items, there are some that I ordered in early November that haven’t shipped yet. The app used to separate your open orders and those in transit from the completed orders but now they are all jumbled. I’m finding it very annoying to scroll through all the delivered orders to find the status of the open orders. I hope they will go back to the old order status page. ### ASSISTANT: App-Experience - Order Status Tracking - negative )))

### Review: title: Loved it until changes, content: I have loved using the app. But recently they changed the page where you look up order status. Because of the supply chain issues and because I often pre-order items, there are some that I ordered in early November that haven’t shipped yet. The app used to separate your open orders and those in transit from the completed orders but now they are all jumbled. I’m finding it very annoying to scroll through all the delivered orders to find the status of the open orders. I hope they will go back to the old order status page. ### Analysis: categories: App-Experience, aspects: Order Status Tracking, sentiments: negative )))

### Review: title: Loved it until changes, content: I have loved using the app. But recently they changed the page where you look up order status. Because of the supply chain issues and because I often pre-order items, there are some that I ordered in early November that haven’t shipped yet. The app used to separate your open orders and those in transit from the completed orders but now they are all jumbled. I’m finding it very annoying to scroll through all the delivered orders to find the status of the open orders. I hope they will go back to the old order status page. ### Analysis: categories: (App-Experience) aspects: (Order Status Tracking) sentiments: (negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Loved it until changes, I have loved using the app. But recently they changed the page where you look up order status. Because of the supply chain issues and because I often pre-order items, there are some that I ordered in early November that haven’t shipped yet. The app used to separate your open orders and those in transit from the completed orders but now they are all jumbled. I’m finding it very annoying to scroll through all the delivered orders to find the status of the open orders. I hope they will go back to the old order status page. Output: App-Experience - Order Status Tracking - negative $$$

Latest update horrible

Latest update gives notifications without names. Huge upsetting glitch. Please fix fast., , I updated this to 4 stars after getting a response from WhatsApp explaining that they had changed the settings to enable seeing name only. The reason for not giving 5 stars is that the method of doing so is not intuitive and doesn’t really make sense. It involves enabling preview in WhatsApp and disabling on your iPhone. Other apps just give the option of “name only” , “name and message “ or “just alert” (check Signal). It’s a simple thing and would make the app perfect again rather than a series of illogical steps that threw off many users

Notifications, Notifications, Notifications

Names, Display, Features

negative, negative, positive

Notifications - Names - negative, Notifications - Display - negative, Notifications - Features - positive

### USER:Latest update horrible, Latest update gives notifications without names. Huge upsetting glitch. Please fix fast., , I updated this to 4 stars after getting a response from WhatsApp explaining that they had changed the settings to enable seeing name only. The reason for not giving 5 stars is that the method of doing so is not intuitive and doesn’t really make sense. It involves enabling preview in WhatsApp and disabling on your iPhone. Other apps just give the option of “name only” , “name and message “ or “just alert” (check Signal). It’s a simple thing and would make the app perfect again rather than a series of illogical steps that threw off many users ### ASSISTANT: Notifications - Names - negative, Notifications - Display - negative, Notifications - Features - positive )))

### Review: title: Latest update horrible, content: Latest update gives notifications without names. Huge upsetting glitch. Please fix fast., , I updated this to 4 stars after getting a response from WhatsApp explaining that they had changed the settings to enable seeing name only. The reason for not giving 5 stars is that the method of doing so is not intuitive and doesn’t really make sense. It involves enabling preview in WhatsApp and disabling on your iPhone. Other apps just give the option of “name only” , “name and message “ or “just alert” (check Signal). It’s a simple thing and would make the app perfect again rather than a series of illogical steps that threw off many users ### Analysis: categories: Notifications, Notifications, Notifications, aspects: Names, Display, Features, sentiments: negative, negative, positive )))

### Review: title: Latest update horrible, content: Latest update gives notifications without names. Huge upsetting glitch. Please fix fast., , I updated this to 4 stars after getting a response from WhatsApp explaining that they had changed the settings to enable seeing name only. The reason for not giving 5 stars is that the method of doing so is not intuitive and doesn’t really make sense. It involves enabling preview in WhatsApp and disabling on your iPhone. Other apps just give the option of “name only” , “name and message “ or “just alert” (check Signal). It’s a simple thing and would make the app perfect again rather than a series of illogical steps that threw off many users ### Analysis: categories: (Notifications, Notifications, Notifications) aspects: (Names, Display, Features) sentiments: (negative, negative, positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Latest update horrible, Latest update gives notifications without names. Huge upsetting glitch. Please fix fast., , I updated this to 4 stars after getting a response from WhatsApp explaining that they had changed the settings to enable seeing name only. The reason for not giving 5 stars is that the method of doing so is not intuitive and doesn’t really make sense. It involves enabling preview in WhatsApp and disabling on your iPhone. Other apps just give the option of “name only” , “name and message “ or “just alert” (check Signal). It’s a simple thing and would make the app perfect again rather than a series of illogical steps that threw off many users Output: Notifications - Names - negative, Notifications - Display - negative, Notifications - Features - positive $$$

Good, but I’d like to see some changes

The app is mostly good, but flawed. , I would like for the app to generate reviews infinitely. I think you should be able to review constantly, not just what populates daily. And I don’t want to go back through the lessons, I just think review should generate every time you click it. , Also, there are some exercises where you are putting the words of a sentence in order, and if you accidentally hit the wrong word for the sequence, it automatically counts as wrong. I would prefer if we could order the sentence, then have a submit button to check if it’s correct after.

App, App

Infinite Generation, Exercise Marking

Negative, Negative

App - Infinite Generation - Negative, App - Exercise Marking - Negative

### USER:Good, but I’d like to see some changes, The app is mostly good, but flawed. , I would like for the app to generate reviews infinitely. I think you should be able to review constantly, not just what populates daily. And I don’t want to go back through the lessons, I just think review should generate every time you click it. , Also, there are some exercises where you are putting the words of a sentence in order, and if you accidentally hit the wrong word for the sequence, it automatically counts as wrong. I would prefer if we could order the sentence, then have a submit button to check if it’s correct after. ### ASSISTANT: App - Infinite Generation - Negative, App - Exercise Marking - Negative )))

### Review: title: Good, but I’d like to see some changes, content: The app is mostly good, but flawed. , I would like for the app to generate reviews infinitely. I think you should be able to review constantly, not just what populates daily. And I don’t want to go back through the lessons, I just think review should generate every time you click it. , Also, there are some exercises where you are putting the words of a sentence in order, and if you accidentally hit the wrong word for the sequence, it automatically counts as wrong. I would prefer if we could order the sentence, then have a submit button to check if it’s correct after. ### Analysis: categories: App, App, aspects: Infinite Generation, Exercise Marking, sentiments: Negative, Negative )))

### Review: title: Good, but I’d like to see some changes, content: The app is mostly good, but flawed. , I would like for the app to generate reviews infinitely. I think you should be able to review constantly, not just what populates daily. And I don’t want to go back through the lessons, I just think review should generate every time you click it. , Also, there are some exercises where you are putting the words of a sentence in order, and if you accidentally hit the wrong word for the sequence, it automatically counts as wrong. I would prefer if we could order the sentence, then have a submit button to check if it’s correct after. ### Analysis: categories: (App, App) aspects: (Infinite Generation, Exercise Marking) sentiments: (Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Good, but I’d like to see some changes, The app is mostly good, but flawed. , I would like for the app to generate reviews infinitely. I think you should be able to review constantly, not just what populates daily. And I don’t want to go back through the lessons, I just think review should generate every time you click it. , Also, there are some exercises where you are putting the words of a sentence in order, and if you accidentally hit the wrong word for the sequence, it automatically counts as wrong. I would prefer if we could order the sentence, then have a submit button to check if it’s correct after. Output: App - Infinite Generation - Negative, App - Exercise Marking - Negative $$$

Good but some flaws

Great game in general, probably at least a year in wait time for all the buildings combined, no point in Otto’s hut just dead weight and more useless upgrades, walls are way too expensive, new updates are getting worse, and worse, skins are a a lot of gems and rarely free, oh and you have to buy gems just yo get one skin which is 1500 gems, to even play the game in higher town halls you need to buy more builders which is like $20 or building stuff would be super slow, they keep buffing the cost of everything, idk why but it’s only mobile and it’s been around for like a decade now I mean by this time they could’ve at least added it to PC or console, Clan Capital was a cool addition to the game OTTO hut is trash, same with adding trophies for builders hut/league, more work for me to even just get the builders trophies to get into a clan. Okay, I could go on for hours about the flaws of this game but nah, other than all of that the game is good though I mean you should still play it it’s kind of like a side game.

Game, Game, Game, Game, Game, Game, Game, Game, Game, Game

Buildings, Skins, Gems, Builders, Cost, Platform, Clan Capital, Otto's Hut, Builder's Hut/League, Overall

Negative, Negative, Negative, Negative, Negative, Negative, Positive, Negative, Negative, Positive

Game - Buildings - Negative, Game - Skins - Negative, Game - Gems - Negative, Game - Builders - Negative, Game - Cost - Negative, Game - Platform - Negative, Game - Clan Capital - Positive, Game - Otto's Hut - Negative, Game - Builder's Hut/League - Negative, Game - Overall - Positive

### USER:Good but some flaws, Great game in general, probably at least a year in wait time for all the buildings combined, no point in Otto’s hut just dead weight and more useless upgrades, walls are way too expensive, new updates are getting worse, and worse, skins are a a lot of gems and rarely free, oh and you have to buy gems just yo get one skin which is 1500 gems, to even play the game in higher town halls you need to buy more builders which is like $20 or building stuff would be super slow, they keep buffing the cost of everything, idk why but it’s only mobile and it’s been around for like a decade now I mean by this time they could’ve at least added it to PC or console, Clan Capital was a cool addition to the game OTTO hut is trash, same with adding trophies for builders hut/league, more work for me to even just get the builders trophies to get into a clan. Okay, I could go on for hours about the flaws of this game but nah, other than all of that the game is good though I mean you should still play it it’s kind of like a side game. ### ASSISTANT: Game - Buildings - Negative, Game - Skins - Negative, Game - Gems - Negative, Game - Builders - Negative, Game - Cost - Negative, Game - Platform - Negative, Game - Clan Capital - Positive, Game - Otto's Hut - Negative, Game - Builder's Hut/League - Negative, Game - Overall - Positive )))

### Review: title: Good but some flaws, content: Great game in general, probably at least a year in wait time for all the buildings combined, no point in Otto’s hut just dead weight and more useless upgrades, walls are way too expensive, new updates are getting worse, and worse, skins are a a lot of gems and rarely free, oh and you have to buy gems just yo get one skin which is 1500 gems, to even play the game in higher town halls you need to buy more builders which is like $20 or building stuff would be super slow, they keep buffing the cost of everything, idk why but it’s only mobile and it’s been around for like a decade now I mean by this time they could’ve at least added it to PC or console, Clan Capital was a cool addition to the game OTTO hut is trash, same with adding trophies for builders hut/league, more work for me to even just get the builders trophies to get into a clan. Okay, I could go on for hours about the flaws of this game but nah, other than all of that the game is good though I mean you should still play it it’s kind of like a side game. ### Analysis: categories: Game, Game, Game, Game, Game, Game, Game, Game, Game, Game, aspects: Buildings, Skins, Gems, Builders, Cost, Platform, Clan Capital, Otto's Hut, Builder's Hut/League, Overall, sentiments: Negative, Negative, Negative, Negative, Negative, Negative, Positive, Negative, Negative, Positive )))

### Review: title: Good but some flaws, content: Great game in general, probably at least a year in wait time for all the buildings combined, no point in Otto’s hut just dead weight and more useless upgrades, walls are way too expensive, new updates are getting worse, and worse, skins are a a lot of gems and rarely free, oh and you have to buy gems just yo get one skin which is 1500 gems, to even play the game in higher town halls you need to buy more builders which is like $20 or building stuff would be super slow, they keep buffing the cost of everything, idk why but it’s only mobile and it’s been around for like a decade now I mean by this time they could’ve at least added it to PC or console, Clan Capital was a cool addition to the game OTTO hut is trash, same with adding trophies for builders hut/league, more work for me to even just get the builders trophies to get into a clan. Okay, I could go on for hours about the flaws of this game but nah, other than all of that the game is good though I mean you should still play it it’s kind of like a side game. ### Analysis: categories: (Game, Game, Game, Game, Game, Game, Game, Game, Game, Game) aspects: (Buildings, Skins, Gems, Builders, Cost, Platform, Clan Capital, Otto's Hut, Builder's Hut/League, Overall) sentiments: (Negative, Negative, Negative, Negative, Negative, Negative, Positive, Negative, Negative, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Good but some flaws, Great game in general, probably at least a year in wait time for all the buildings combined, no point in Otto’s hut just dead weight and more useless upgrades, walls are way too expensive, new updates are getting worse, and worse, skins are a a lot of gems and rarely free, oh and you have to buy gems just yo get one skin which is 1500 gems, to even play the game in higher town halls you need to buy more builders which is like $20 or building stuff would be super slow, they keep buffing the cost of everything, idk why but it’s only mobile and it’s been around for like a decade now I mean by this time they could’ve at least added it to PC or console, Clan Capital was a cool addition to the game OTTO hut is trash, same with adding trophies for builders hut/league, more work for me to even just get the builders trophies to get into a clan. Okay, I could go on for hours about the flaws of this game but nah, other than all of that the game is good though I mean you should still play it it’s kind of like a side game. Output: Game - Buildings - Negative, Game - Skins - Negative, Game - Gems - Negative, Game - Builders - Negative, Game - Cost - Negative, Game - Platform - Negative, Game - Clan Capital - Positive, Game - Otto's Hut - Negative, Game - Builder's Hut/League - Negative, Game - Overall - Positive $$$

Needs some QoL adjustment

Overall it works well but good lord some of it is annoying. I hate that it’s becoming so video/reel centric. This isn’t tiktok and it shouldn’t try to be. It’s also not a store or marketplace and it shouldn’t try to be., , Second, this is a problem that is probably not common, but it is extremely annoying—I delete the app from my phone frequently when I have a lot of work to do so that I am not distracted. Despite this app definitely tracking my data and knowing that I have had an account for years now, everytime I redownload it, it will pause any audio or video that is playing to show me every single functionality on the app. Not only this, but some of these tutorials do not go away until you use the feature they are suggesting, which completely interrupts what you were doing. If I check my story, I do not need to be told, in succession, twice each, that I can add it to my highlights or share it as a reel. I do not need to be told, while watching a reel, that there is a home for watching reels on the app and have you interrupt the reel itself. You do not need to remind me how to share posts. The list goes on. It’s obnoxious.

App, App, App

Functionality, Content, Tutorial

Negative, Negative, Negative

App - Functionality - Negative, App - Design - Negative, App - Interface - Negative

### USER:Needs some QoL adjustment, Overall it works well but good lord some of it is annoying. I hate that it’s becoming so video/reel centric. This isn’t tiktok and it shouldn’t try to be. It’s also not a store or marketplace and it shouldn’t try to be., , Second, this is a problem that is probably not common, but it is extremely annoying—I delete the app from my phone frequently when I have a lot of work to do so that I am not distracted. Despite this app definitely tracking my data and knowing that I have had an account for years now, everytime I redownload it, it will pause any audio or video that is playing to show me every single functionality on the app. Not only this, but some of these tutorials do not go away until you use the feature they are suggesting, which completely interrupts what you were doing. If I check my story, I do not need to be told, in succession, twice each, that I can add it to my highlights or share it as a reel. I do not need to be told, while watching a reel, that there is a home for watching reels on the app and have you interrupt the reel itself. You do not need to remind me how to share posts. The list goes on. It’s obnoxious. ### ASSISTANT: App - Functionality - Negative, App - Design - Negative, App - Interface - Negative )))

### Review: title: Needs some QoL adjustment, content: Overall it works well but good lord some of it is annoying. I hate that it’s becoming so video/reel centric. This isn’t tiktok and it shouldn’t try to be. It’s also not a store or marketplace and it shouldn’t try to be., , Second, this is a problem that is probably not common, but it is extremely annoying—I delete the app from my phone frequently when I have a lot of work to do so that I am not distracted. Despite this app definitely tracking my data and knowing that I have had an account for years now, everytime I redownload it, it will pause any audio or video that is playing to show me every single functionality on the app. Not only this, but some of these tutorials do not go away until you use the feature they are suggesting, which completely interrupts what you were doing. If I check my story, I do not need to be told, in succession, twice each, that I can add it to my highlights or share it as a reel. I do not need to be told, while watching a reel, that there is a home for watching reels on the app and have you interrupt the reel itself. You do not need to remind me how to share posts. The list goes on. It’s obnoxious. ### Analysis: categories: App, App, App, aspects: Functionality, Content, Tutorial, sentiments: Negative, Negative, Negative )))

### Review: title: Needs some QoL adjustment, content: Overall it works well but good lord some of it is annoying. I hate that it’s becoming so video/reel centric. This isn’t tiktok and it shouldn’t try to be. It’s also not a store or marketplace and it shouldn’t try to be., , Second, this is a problem that is probably not common, but it is extremely annoying—I delete the app from my phone frequently when I have a lot of work to do so that I am not distracted. Despite this app definitely tracking my data and knowing that I have had an account for years now, everytime I redownload it, it will pause any audio or video that is playing to show me every single functionality on the app. Not only this, but some of these tutorials do not go away until you use the feature they are suggesting, which completely interrupts what you were doing. If I check my story, I do not need to be told, in succession, twice each, that I can add it to my highlights or share it as a reel. I do not need to be told, while watching a reel, that there is a home for watching reels on the app and have you interrupt the reel itself. You do not need to remind me how to share posts. The list goes on. It’s obnoxious. ### Analysis: categories: (App, App, App) aspects: (Functionality, Content, Tutorial) sentiments: (Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Needs some QoL adjustment, Overall it works well but good lord some of it is annoying. I hate that it’s becoming so video/reel centric. This isn’t tiktok and it shouldn’t try to be. It’s also not a store or marketplace and it shouldn’t try to be., , Second, this is a problem that is probably not common, but it is extremely annoying—I delete the app from my phone frequently when I have a lot of work to do so that I am not distracted. Despite this app definitely tracking my data and knowing that I have had an account for years now, everytime I redownload it, it will pause any audio or video that is playing to show me every single functionality on the app. Not only this, but some of these tutorials do not go away until you use the feature they are suggesting, which completely interrupts what you were doing. If I check my story, I do not need to be told, in succession, twice each, that I can add it to my highlights or share it as a reel. I do not need to be told, while watching a reel, that there is a home for watching reels on the app and have you interrupt the reel itself. You do not need to remind me how to share posts. The list goes on. It’s obnoxious. Output: App - Functionality - Negative, App - Design - Negative, App - Interface - Negative $$$

Great but…

App works great, improvements have only made it better. Would rate 5 but, and this is a biggie, the iOS app notifications still won’t chime nor vibrate on the phone when they arrive despite every attempt to resolve this locally through app deletes, reinstalls, fiddling with settings… nothing seems to get audio/vibration to happen when an alert comes through. Even the watch doesn’t make any sort of noise/vibration when an alert comes through. The day those notifications work on the phone/watch like all other notifications work for all other apps is the day this gets a 5.

App, App

Notifications, Functionality

Negative, Positive

App - Notifications - Negative, App - Functionality - Positive

### USER:Great but…, App works great, improvements have only made it better. Would rate 5 but, and this is a biggie, the iOS app notifications still won’t chime nor vibrate on the phone when they arrive despite every attempt to resolve this locally through app deletes, reinstalls, fiddling with settings… nothing seems to get audio/vibration to happen when an alert comes through. Even the watch doesn’t make any sort of noise/vibration when an alert comes through. The day those notifications work on the phone/watch like all other notifications work for all other apps is the day this gets a 5. ### ASSISTANT: App - Notifications - Negative, App - Functionality - Positive )))

### Review: title: Great but…, content: App works great, improvements have only made it better. Would rate 5 but, and this is a biggie, the iOS app notifications still won’t chime nor vibrate on the phone when they arrive despite every attempt to resolve this locally through app deletes, reinstalls, fiddling with settings… nothing seems to get audio/vibration to happen when an alert comes through. Even the watch doesn’t make any sort of noise/vibration when an alert comes through. The day those notifications work on the phone/watch like all other notifications work for all other apps is the day this gets a 5. ### Analysis: categories: App, App, aspects: Notifications, Functionality, sentiments: Negative, Positive )))

### Review: title: Great but…, content: App works great, improvements have only made it better. Would rate 5 but, and this is a biggie, the iOS app notifications still won’t chime nor vibrate on the phone when they arrive despite every attempt to resolve this locally through app deletes, reinstalls, fiddling with settings… nothing seems to get audio/vibration to happen when an alert comes through. Even the watch doesn’t make any sort of noise/vibration when an alert comes through. The day those notifications work on the phone/watch like all other notifications work for all other apps is the day this gets a 5. ### Analysis: categories: (App, App) aspects: (Notifications, Functionality) sentiments: (Negative, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Great but…, App works great, improvements have only made it better. Would rate 5 but, and this is a biggie, the iOS app notifications still won’t chime nor vibrate on the phone when they arrive despite every attempt to resolve this locally through app deletes, reinstalls, fiddling with settings… nothing seems to get audio/vibration to happen when an alert comes through. Even the watch doesn’t make any sort of noise/vibration when an alert comes through. The day those notifications work on the phone/watch like all other notifications work for all other apps is the day this gets a 5. Output: App - Notifications - Negative, App - Functionality - Positive $$$

Use to love prime. Stopping after 5 yrs.

I do not know what their doing but i have decided to drop my prime for the following reasons:, , Restocking fee. Forced paid upon the consumer. Thanks. I was wondering why i was getting 10-20% less of my full refund. , , Too many miss delivered orders. My address is correct in the system with easy to read instructions. Since oct 2023 i have had a huge increase of miss delivered packages. My unit is an end unit and my packages keep getting delivered to a random door on the other side of the street no where near my street. , , Fresh is not fresh for groceries. No discounts like local stores. My biggest complaint is the already made meals. They are always like one day to expiration date. Along with the salads and soups. The salads are frankly terrible at best. I end up tossing out a lot of my produce because it turns quickly. Refunds are limited to 2-3 days and if you order a week worth this does not work. , , Too many fake five star reviews. Too many five star only reviews. Only allowing 10% of 1 star through and that’s it. Many of my honest reviews get rejected. If you have many one star reviews they get suspicious and block you.

Shopping, Shopping, Shopping, Shopping, Shopping

Restocking Fee, Missed Deliveries, Grocery Freshness, Fake Reviews, Limited Refunds

Negative, Negative, Negative, Negative, Negative

Shopping - Restocking Fee - Negative, Shopping - Missed Deliveries - Negative, Shopping - Grocery Freshness - Negative, Shopping - Fake Reviews - Negative, Shopping - Limited Refunds - Negative

### USER:Use to love prime. Stopping after 5 yrs., I do not know what their doing but i have decided to drop my prime for the following reasons:, , Restocking fee. Forced paid upon the consumer. Thanks. I was wondering why i was getting 10-20% less of my full refund. , , Too many miss delivered orders. My address is correct in the system with easy to read instructions. Since oct 2023 i have had a huge increase of miss delivered packages. My unit is an end unit and my packages keep getting delivered to a random door on the other side of the street no where near my street. , , Fresh is not fresh for groceries. No discounts like local stores. My biggest complaint is the already made meals. They are always like one day to expiration date. Along with the salads and soups. The salads are frankly terrible at best. I end up tossing out a lot of my produce because it turns quickly. Refunds are limited to 2-3 days and if you order a week worth this does not work. , , Too many fake five star reviews. Too many five star only reviews. Only allowing 10% of 1 star through and that’s it. Many of my honest reviews get rejected. If you have many one star reviews they get suspicious and block you. ### ASSISTANT: Shopping - Restocking Fee - Negative, Shopping - Missed Deliveries - Negative, Shopping - Grocery Freshness - Negative, Shopping - Fake Reviews - Negative, Shopping - Limited Refunds - Negative )))

### Review: title: Use to love prime. Stopping after 5 yrs., content: I do not know what their doing but i have decided to drop my prime for the following reasons:, , Restocking fee. Forced paid upon the consumer. Thanks. I was wondering why i was getting 10-20% less of my full refund. , , Too many miss delivered orders. My address is correct in the system with easy to read instructions. Since oct 2023 i have had a huge increase of miss delivered packages. My unit is an end unit and my packages keep getting delivered to a random door on the other side of the street no where near my street. , , Fresh is not fresh for groceries. No discounts like local stores. My biggest complaint is the already made meals. They are always like one day to expiration date. Along with the salads and soups. The salads are frankly terrible at best. I end up tossing out a lot of my produce because it turns quickly. Refunds are limited to 2-3 days and if you order a week worth this does not work. , , Too many fake five star reviews. Too many five star only reviews. Only allowing 10% of 1 star through and that’s it. Many of my honest reviews get rejected. If you have many one star reviews they get suspicious and block you. ### Analysis: categories: Shopping, Shopping, Shopping, Shopping, Shopping, aspects: Restocking Fee, Missed Deliveries, Grocery Freshness, Fake Reviews, Limited Refunds, sentiments: Negative, Negative, Negative, Negative, Negative )))

### Review: title: Use to love prime. Stopping after 5 yrs., content: I do not know what their doing but i have decided to drop my prime for the following reasons:, , Restocking fee. Forced paid upon the consumer. Thanks. I was wondering why i was getting 10-20% less of my full refund. , , Too many miss delivered orders. My address is correct in the system with easy to read instructions. Since oct 2023 i have had a huge increase of miss delivered packages. My unit is an end unit and my packages keep getting delivered to a random door on the other side of the street no where near my street. , , Fresh is not fresh for groceries. No discounts like local stores. My biggest complaint is the already made meals. They are always like one day to expiration date. Along with the salads and soups. The salads are frankly terrible at best. I end up tossing out a lot of my produce because it turns quickly. Refunds are limited to 2-3 days and if you order a week worth this does not work. , , Too many fake five star reviews. Too many five star only reviews. Only allowing 10% of 1 star through and that’s it. Many of my honest reviews get rejected. If you have many one star reviews they get suspicious and block you. ### Analysis: categories: (Shopping, Shopping, Shopping, Shopping, Shopping) aspects: (Restocking Fee, Missed Deliveries, Grocery Freshness, Fake Reviews, Limited Refunds) sentiments: (Negative, Negative, Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Use to love prime. Stopping after 5 yrs., I do not know what their doing but i have decided to drop my prime for the following reasons:, , Restocking fee. Forced paid upon the consumer. Thanks. I was wondering why i was getting 10-20% less of my full refund. , , Too many miss delivered orders. My address is correct in the system with easy to read instructions. Since oct 2023 i have had a huge increase of miss delivered packages. My unit is an end unit and my packages keep getting delivered to a random door on the other side of the street no where near my street. , , Fresh is not fresh for groceries. No discounts like local stores. My biggest complaint is the already made meals. They are always like one day to expiration date. Along with the salads and soups. The salads are frankly terrible at best. I end up tossing out a lot of my produce because it turns quickly. Refunds are limited to 2-3 days and if you order a week worth this does not work. , , Too many fake five star reviews. Too many five star only reviews. Only allowing 10% of 1 star through and that’s it. Many of my honest reviews get rejected. If you have many one star reviews they get suspicious and block you. Output: Shopping - Restocking Fee - Negative, Shopping - Missed Deliveries - Negative, Shopping - Grocery Freshness - Negative, Shopping - Fake Reviews - Negative, Shopping - Limited Refunds - Negative $$$

Problems with latest version

Another problem with latest version (sept 2021). Tried to look at subscribe and save order - just looped sending me back to shopping the subscribe and save items and only showed about 10% of available products., This app is useful only for checking on order status and not for shopping - too bad., , Can’t place order. It just returns user to proceed to checkout - looping forever. When try to display orders it asks for the login again (even if I just logged in a minute ago). The login completes and then displays a pop up box saying there was a problem try again. You click ok and the app hangs saying loading information Minutes pass. When you get tired of waiting and go back to the item, again you get into the same loop. Sometimes you can get in on the 2nd or 3rd try, just did 8 try and still didn’t work. This app used to work fully and now my am pretty useless - Been a month since this version was released and no fix in sight.

Functionality, Functionality, Functionality, Functionality, Functionality, Functionality, Functionality

Looping errors, Unable to place order, Unable to display orders, Unable to login, App hangs, Slow loading, App usefulness

Negative, Negative, Negative, Negative, Negative, Negative, Negative

Functionality - Looping errors - Negative, Functionality - Unable to place order - Negative, Functionality - Unable to display orders - Negative, Functionality - Unable to login - Negative, Functionality - App hangs - Negative, Functionality - Slow loading - Negative, Functionality - App usefulness - Negative

### USER:Problems with latest version, Another problem with latest version (sept 2021). Tried to look at subscribe and save order - just looped sending me back to shopping the subscribe and save items and only showed about 10% of available products., This app is useful only for checking on order status and not for shopping - too bad., , Can’t place order. It just returns user to proceed to checkout - looping forever. When try to display orders it asks for the login again (even if I just logged in a minute ago). The login completes and then displays a pop up box saying there was a problem try again. You click ok and the app hangs saying loading information Minutes pass. When you get tired of waiting and go back to the item, again you get into the same loop. Sometimes you can get in on the 2nd or 3rd try, just did 8 try and still didn’t work. This app used to work fully and now my am pretty useless - Been a month since this version was released and no fix in sight. ### ASSISTANT: Functionality - Looping errors - Negative, Functionality - Unable to place order - Negative, Functionality - Unable to display orders - Negative, Functionality - Unable to login - Negative, Functionality - App hangs - Negative, Functionality - Slow loading - Negative, Functionality - App usefulness - Negative )))

### Review: title: Problems with latest version, content: Another problem with latest version (sept 2021). Tried to look at subscribe and save order - just looped sending me back to shopping the subscribe and save items and only showed about 10% of available products., This app is useful only for checking on order status and not for shopping - too bad., , Can’t place order. It just returns user to proceed to checkout - looping forever. When try to display orders it asks for the login again (even if I just logged in a minute ago). The login completes and then displays a pop up box saying there was a problem try again. You click ok and the app hangs saying loading information Minutes pass. When you get tired of waiting and go back to the item, again you get into the same loop. Sometimes you can get in on the 2nd or 3rd try, just did 8 try and still didn’t work. This app used to work fully and now my am pretty useless - Been a month since this version was released and no fix in sight. ### Analysis: categories: Functionality, Functionality, Functionality, Functionality, Functionality, Functionality, Functionality, aspects: Looping errors, Unable to place order, Unable to display orders, Unable to login, App hangs, Slow loading, App usefulness, sentiments: Negative, Negative, Negative, Negative, Negative, Negative, Negative )))

### Review: title: Problems with latest version, content: Another problem with latest version (sept 2021). Tried to look at subscribe and save order - just looped sending me back to shopping the subscribe and save items and only showed about 10% of available products., This app is useful only for checking on order status and not for shopping - too bad., , Can’t place order. It just returns user to proceed to checkout - looping forever. When try to display orders it asks for the login again (even if I just logged in a minute ago). The login completes and then displays a pop up box saying there was a problem try again. You click ok and the app hangs saying loading information Minutes pass. When you get tired of waiting and go back to the item, again you get into the same loop. Sometimes you can get in on the 2nd or 3rd try, just did 8 try and still didn’t work. This app used to work fully and now my am pretty useless - Been a month since this version was released and no fix in sight. ### Analysis: categories: (Functionality, Functionality, Functionality, Functionality, Functionality, Functionality, Functionality) aspects: (Looping errors, Unable to place order, Unable to display orders, Unable to login, App hangs, Slow loading, App usefulness) sentiments: (Negative, Negative, Negative, Negative, Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Problems with latest version, Another problem with latest version (sept 2021). Tried to look at subscribe and save order - just looped sending me back to shopping the subscribe and save items and only showed about 10% of available products., This app is useful only for checking on order status and not for shopping - too bad., , Can’t place order. It just returns user to proceed to checkout - looping forever. When try to display orders it asks for the login again (even if I just logged in a minute ago). The login completes and then displays a pop up box saying there was a problem try again. You click ok and the app hangs saying loading information Minutes pass. When you get tired of waiting and go back to the item, again you get into the same loop. Sometimes you can get in on the 2nd or 3rd try, just did 8 try and still didn’t work. This app used to work fully and now my am pretty useless - Been a month since this version was released and no fix in sight. Output: Functionality - Looping errors - Negative, Functionality - Unable to place order - Negative, Functionality - Unable to display orders - Negative, Functionality - Unable to login - Negative, Functionality - App hangs - Negative, Functionality - Slow loading - Negative, Functionality - App usefulness - Negative $$$

I’m floored, absolutely phenominal

So, my primary care provider books appointments like a month out and isn’t very helpful or knowledgeable at all - and all I get to see is a P.A., , Enter Teledoc, which I noticed is free with my insurance. I called and waited about 30 minutes for the doctor to show up. Which I didn’t mind because they send you a text to let you know he’s reviewing your info and to come to the appointment video chat on the app. I got a Gastroenterologist with 47 years of experience. He was extremely knowledgeable and knew a detailed answer to everything I asked. We reviewed blood work and some abdominal stuff. He even knew about advanced dieting, Keto, intermittent fasting, fitness etc. - which most doctors never do. , , Honestly, I’m floored. This app is 100% legit and I’ll be using it to go back to the same doctor for future appointments.

Medical, Medical, Medical

Timeliness, Knowledge, Diet and Fitness Awareness

Positive, Positive, Positive

Medical - Timeliness - Positive, Medical - Knowledge - Positive, Medical - Diet and Fitness Awareness - Positive

### USER:I’m floored, absolutely phenominal, So, my primary care provider books appointments like a month out and isn’t very helpful or knowledgeable at all - and all I get to see is a P.A., , Enter Teledoc, which I noticed is free with my insurance. I called and waited about 30 minutes for the doctor to show up. Which I didn’t mind because they send you a text to let you know he’s reviewing your info and to come to the appointment video chat on the app. I got a Gastroenterologist with 47 years of experience. He was extremely knowledgeable and knew a detailed answer to everything I asked. We reviewed blood work and some abdominal stuff. He even knew about advanced dieting, Keto, intermittent fasting, fitness etc. - which most doctors never do. , , Honestly, I’m floored. This app is 100% legit and I’ll be using it to go back to the same doctor for future appointments. ### ASSISTANT: Medical - Timeliness - Positive, Medical - Knowledge - Positive, Medical - Diet and Fitness Awareness - Positive )))

### Review: title: I’m floored, absolutely phenominal, content: So, my primary care provider books appointments like a month out and isn’t very helpful or knowledgeable at all - and all I get to see is a P.A., , Enter Teledoc, which I noticed is free with my insurance. I called and waited about 30 minutes for the doctor to show up. Which I didn’t mind because they send you a text to let you know he’s reviewing your info and to come to the appointment video chat on the app. I got a Gastroenterologist with 47 years of experience. He was extremely knowledgeable and knew a detailed answer to everything I asked. We reviewed blood work and some abdominal stuff. He even knew about advanced dieting, Keto, intermittent fasting, fitness etc. - which most doctors never do. , , Honestly, I’m floored. This app is 100% legit and I’ll be using it to go back to the same doctor for future appointments. ### Analysis: categories: Medical, Medical, Medical, aspects: Timeliness, Knowledge, Diet and Fitness Awareness, sentiments: Positive, Positive, Positive )))

### Review: title: I’m floored, absolutely phenominal, content: So, my primary care provider books appointments like a month out and isn’t very helpful or knowledgeable at all - and all I get to see is a P.A., , Enter Teledoc, which I noticed is free with my insurance. I called and waited about 30 minutes for the doctor to show up. Which I didn’t mind because they send you a text to let you know he’s reviewing your info and to come to the appointment video chat on the app. I got a Gastroenterologist with 47 years of experience. He was extremely knowledgeable and knew a detailed answer to everything I asked. We reviewed blood work and some abdominal stuff. He even knew about advanced dieting, Keto, intermittent fasting, fitness etc. - which most doctors never do. , , Honestly, I’m floored. This app is 100% legit and I’ll be using it to go back to the same doctor for future appointments. ### Analysis: categories: (Medical, Medical, Medical) aspects: (Timeliness, Knowledge, Diet and Fitness Awareness) sentiments: (Positive, Positive, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: I’m floored, absolutely phenominal, So, my primary care provider books appointments like a month out and isn’t very helpful or knowledgeable at all - and all I get to see is a P.A., , Enter Teledoc, which I noticed is free with my insurance. I called and waited about 30 minutes for the doctor to show up. Which I didn’t mind because they send you a text to let you know he’s reviewing your info and to come to the appointment video chat on the app. I got a Gastroenterologist with 47 years of experience. He was extremely knowledgeable and knew a detailed answer to everything I asked. We reviewed blood work and some abdominal stuff. He even knew about advanced dieting, Keto, intermittent fasting, fitness etc. - which most doctors never do. , , Honestly, I’m floored. This app is 100% legit and I’ll be using it to go back to the same doctor for future appointments. Output: Medical - Timeliness - Positive, Medical - Knowledge - Positive, Medical - Diet and Fitness Awareness - Positive $$$

Bad update

I came here to express how stupid the recent update has turned out to be . From the status side ( there is no longer a search button there ) there was a function where statue can be viewed even without actually viewing them directly , but now it no longer there .. it's better you and your team revert everything to how it was before . It's gradually becoming a useless app by the day . And you'll loose your users here in Nigeria if another app surface out with easier function cause WhatsApp has turned out stressful and difficult to use . How do you expect users to scroll through the status update just to look for a particular contact ( what if I have up to 300 contact on my phone ?) It's annoying

App Functionality

Status Feature

Negative

App Functionality - Status Feature - Negative

### USER:Bad update, I came here to express how stupid the recent update has turned out to be . From the status side ( there is no longer a search button there ) there was a function where statue can be viewed even without actually viewing them directly , but now it no longer there .. it's better you and your team revert everything to how it was before . It's gradually becoming a useless app by the day . And you'll loose your users here in Nigeria if another app surface out with easier function cause WhatsApp has turned out stressful and difficult to use . How do you expect users to scroll through the status update just to look for a particular contact ( what if I have up to 300 contact on my phone ?) It's annoying ### ASSISTANT: App Functionality - Status Feature - Negative )))

### Review: title: Bad update, content: I came here to express how stupid the recent update has turned out to be . From the status side ( there is no longer a search button there ) there was a function where statue can be viewed even without actually viewing them directly , but now it no longer there .. it's better you and your team revert everything to how it was before . It's gradually becoming a useless app by the day . And you'll loose your users here in Nigeria if another app surface out with easier function cause WhatsApp has turned out stressful and difficult to use . How do you expect users to scroll through the status update just to look for a particular contact ( what if I have up to 300 contact on my phone ?) It's annoying ### Analysis: categories: App Functionality, aspects: Status Feature, sentiments: Negative )))

### Review: title: Bad update, content: I came here to express how stupid the recent update has turned out to be . From the status side ( there is no longer a search button there ) there was a function where statue can be viewed even without actually viewing them directly , but now it no longer there .. it's better you and your team revert everything to how it was before . It's gradually becoming a useless app by the day . And you'll loose your users here in Nigeria if another app surface out with easier function cause WhatsApp has turned out stressful and difficult to use . How do you expect users to scroll through the status update just to look for a particular contact ( what if I have up to 300 contact on my phone ?) It's annoying ### Analysis: categories: (App Functionality) aspects: (Status Feature) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Bad update, I came here to express how stupid the recent update has turned out to be . From the status side ( there is no longer a search button there ) there was a function where statue can be viewed even without actually viewing them directly , but now it no longer there .. it's better you and your team revert everything to how it was before . It's gradually becoming a useless app by the day . And you'll loose your users here in Nigeria if another app surface out with easier function cause WhatsApp has turned out stressful and difficult to use . How do you expect users to scroll through the status update just to look for a particular contact ( what if I have up to 300 contact on my phone ?) It's annoying Output: App Functionality - Status Feature - Negative $$$

Learning Basics Can Be Fun

I have been working with Babbel’s Latin American Spanish lessons for a few weeks now, and I am enjoying it muy bien. The stories are surprisingly varied and even entertaining, and the reviews are frequent enough that I am remembering more than I expected. The voice recognition is usefully sensitive and can identify my errors in pronouncing the letter “b”; I am getting better with that. There have been a few glitches that required me to close and restart the app, but perhaps the update will resolve those problems. Estoy contento con eso, y aprendo un poco español.

Education, Education, Education, Education, Education

Content, Gamification, Interface, Effectiveness, Bugs

Positive, Positive, Positive, Positive, Negative

Education - Content - Positive, Education - Gamification - Positive, Education - Interface - Positive, Education - Effectiveness - Positive, Education - Bugs - Negative

### USER:Learning Basics Can Be Fun, I have been working with Babbel’s Latin American Spanish lessons for a few weeks now, and I am enjoying it muy bien. The stories are surprisingly varied and even entertaining, and the reviews are frequent enough that I am remembering more than I expected. The voice recognition is usefully sensitive and can identify my errors in pronouncing the letter “b”; I am getting better with that. There have been a few glitches that required me to close and restart the app, but perhaps the update will resolve those problems. Estoy contento con eso, y aprendo un poco español. ### ASSISTANT: Education - Content - Positive, Education - Gamification - Positive, Education - Interface - Positive, Education - Effectiveness - Positive, Education - Bugs - Negative )))

### Review: title: Learning Basics Can Be Fun, content: I have been working with Babbel’s Latin American Spanish lessons for a few weeks now, and I am enjoying it muy bien. The stories are surprisingly varied and even entertaining, and the reviews are frequent enough that I am remembering more than I expected. The voice recognition is usefully sensitive and can identify my errors in pronouncing the letter “b”; I am getting better with that. There have been a few glitches that required me to close and restart the app, but perhaps the update will resolve those problems. Estoy contento con eso, y aprendo un poco español. ### Analysis: categories: Education, Education, Education, Education, Education, aspects: Content, Gamification, Interface, Effectiveness, Bugs, sentiments: Positive, Positive, Positive, Positive, Negative )))

### Review: title: Learning Basics Can Be Fun, content: I have been working with Babbel’s Latin American Spanish lessons for a few weeks now, and I am enjoying it muy bien. The stories are surprisingly varied and even entertaining, and the reviews are frequent enough that I am remembering more than I expected. The voice recognition is usefully sensitive and can identify my errors in pronouncing the letter “b”; I am getting better with that. There have been a few glitches that required me to close and restart the app, but perhaps the update will resolve those problems. Estoy contento con eso, y aprendo un poco español. ### Analysis: categories: (Education, Education, Education, Education, Education) aspects: (Content, Gamification, Interface, Effectiveness, Bugs) sentiments: (Positive, Positive, Positive, Positive, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Learning Basics Can Be Fun, I have been working with Babbel’s Latin American Spanish lessons for a few weeks now, and I am enjoying it muy bien. The stories are surprisingly varied and even entertaining, and the reviews are frequent enough that I am remembering more than I expected. The voice recognition is usefully sensitive and can identify my errors in pronouncing the letter “b”; I am getting better with that. There have been a few glitches that required me to close and restart the app, but perhaps the update will resolve those problems. Estoy contento con eso, y aprendo un poco español. Output: Education - Content - Positive, Education - Gamification - Positive, Education - Interface - Positive, Education - Effectiveness - Positive, Education - Bugs - Negative $$$

Love the app but way too many bugs now

Usually I love this app however ever since the few recent updates there are so many bugs. I don't mind the new layout changes as I can adapt, but as far as the bugs on this app - that I don't enjoy. Everytime I like a photo/post, it automatically unlikes immediately after (I have to retap the post a couple more times which can be annoying). The biggest issue for me now is I just got a brand new iPhone 12 Pro Max and the app completely refuses to show me push notifications. I've updated the phone settings multiple times and even changed the push notification settings within the Instagram app itself. No matter what I do, notifications just won't work. It's very annoying especially because this is a new phone and the previous issue I stated earlier (automatically unliking posts as soon as I tap the heart icon) persists on my brand new iPhone. Videos also pause about 5 seconds in, almost everytime I'm viewing a video it freezes. Looks like these problems are shared among many people as well, you'd think Instagram would fix it by now. Like I said I do enjoy this app and it allows me to do many things, but recently the app has just been so buggy it's unfortunate. I hope it gets resolved soon!

App, App, App, App

Bugs, Notification, Video, Overall

Negative, Negative, Negative, Negative

Functionality - Bugs - Negative, Functionality - Push Notifications - Negative, Functionality - Video Playback - Negative, Functionality - Unliking Posts - Negative

### USER:Love the app but way too many bugs now, Usually I love this app however ever since the few recent updates there are so many bugs. I don't mind the new layout changes as I can adapt, but as far as the bugs on this app - that I don't enjoy. Everytime I like a photo/post, it automatically unlikes immediately after (I have to retap the post a couple more times which can be annoying). The biggest issue for me now is I just got a brand new iPhone 12 Pro Max and the app completely refuses to show me push notifications. I've updated the phone settings multiple times and even changed the push notification settings within the Instagram app itself. No matter what I do, notifications just won't work. It's very annoying especially because this is a new phone and the previous issue I stated earlier (automatically unliking posts as soon as I tap the heart icon) persists on my brand new iPhone. Videos also pause about 5 seconds in, almost everytime I'm viewing a video it freezes. Looks like these problems are shared among many people as well, you'd think Instagram would fix it by now. Like I said I do enjoy this app and it allows me to do many things, but recently the app has just been so buggy it's unfortunate. I hope it gets resolved soon! ### ASSISTANT: Functionality - Bugs - Negative, Functionality - Push Notifications - Negative, Functionality - Video Playback - Negative, Functionality - Unliking Posts - Negative )))

### Review: title: Love the app but way too many bugs now, content: Usually I love this app however ever since the few recent updates there are so many bugs. I don't mind the new layout changes as I can adapt, but as far as the bugs on this app - that I don't enjoy. Everytime I like a photo/post, it automatically unlikes immediately after (I have to retap the post a couple more times which can be annoying). The biggest issue for me now is I just got a brand new iPhone 12 Pro Max and the app completely refuses to show me push notifications. I've updated the phone settings multiple times and even changed the push notification settings within the Instagram app itself. No matter what I do, notifications just won't work. It's very annoying especially because this is a new phone and the previous issue I stated earlier (automatically unliking posts as soon as I tap the heart icon) persists on my brand new iPhone. Videos also pause about 5 seconds in, almost everytime I'm viewing a video it freezes. Looks like these problems are shared among many people as well, you'd think Instagram would fix it by now. Like I said I do enjoy this app and it allows me to do many things, but recently the app has just been so buggy it's unfortunate. I hope it gets resolved soon! ### Analysis: categories: App, App, App, App, aspects: Bugs, Notification, Video, Overall, sentiments: Negative, Negative, Negative, Negative )))

### Review: title: Love the app but way too many bugs now, content: Usually I love this app however ever since the few recent updates there are so many bugs. I don't mind the new layout changes as I can adapt, but as far as the bugs on this app - that I don't enjoy. Everytime I like a photo/post, it automatically unlikes immediately after (I have to retap the post a couple more times which can be annoying). The biggest issue for me now is I just got a brand new iPhone 12 Pro Max and the app completely refuses to show me push notifications. I've updated the phone settings multiple times and even changed the push notification settings within the Instagram app itself. No matter what I do, notifications just won't work. It's very annoying especially because this is a new phone and the previous issue I stated earlier (automatically unliking posts as soon as I tap the heart icon) persists on my brand new iPhone. Videos also pause about 5 seconds in, almost everytime I'm viewing a video it freezes. Looks like these problems are shared among many people as well, you'd think Instagram would fix it by now. Like I said I do enjoy this app and it allows me to do many things, but recently the app has just been so buggy it's unfortunate. I hope it gets resolved soon! ### Analysis: categories: (App, App, App, App) aspects: (Bugs, Notification, Video, Overall) sentiments: (Negative, Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Love the app but way too many bugs now, Usually I love this app however ever since the few recent updates there are so many bugs. I don't mind the new layout changes as I can adapt, but as far as the bugs on this app - that I don't enjoy. Everytime I like a photo/post, it automatically unlikes immediately after (I have to retap the post a couple more times which can be annoying). The biggest issue for me now is I just got a brand new iPhone 12 Pro Max and the app completely refuses to show me push notifications. I've updated the phone settings multiple times and even changed the push notification settings within the Instagram app itself. No matter what I do, notifications just won't work. It's very annoying especially because this is a new phone and the previous issue I stated earlier (automatically unliking posts as soon as I tap the heart icon) persists on my brand new iPhone. Videos also pause about 5 seconds in, almost everytime I'm viewing a video it freezes. Looks like these problems are shared among many people as well, you'd think Instagram would fix it by now. Like I said I do enjoy this app and it allows me to do many things, but recently the app has just been so buggy it's unfortunate. I hope it gets resolved soon! Output: Functionality - Bugs - Negative, Functionality - Push Notifications - Negative, Functionality - Video Playback - Negative, Functionality - Unliking Posts - Negative $$$

Learning French

Just started to learn French and this has been a great app so far. Everything else I have tried was very child like and didn’t really think I was learning the way i should be learning a new language. I can already tell with this app that they want you be to be able to go to another county and speak the language. You learn in a way that is easy and also in a way that will stick with you and be very helpful in situations. I am currently on the 6o min a day and so far so good.

Learning, Learning, Learning

Learning, Method, Situations

positive, positive, positive

Learning - Learning - positive, Learning - Method - positive, Learning - Situations - positive

### USER:Learning French, Just started to learn French and this has been a great app so far. Everything else I have tried was very child like and didn’t really think I was learning the way i should be learning a new language. I can already tell with this app that they want you be to be able to go to another county and speak the language. You learn in a way that is easy and also in a way that will stick with you and be very helpful in situations. I am currently on the 6o min a day and so far so good. ### ASSISTANT: Learning - Learning - positive, Learning - Method - positive, Learning - Situations - positive )))

### Review: title: Learning French, content: Just started to learn French and this has been a great app so far. Everything else I have tried was very child like and didn’t really think I was learning the way i should be learning a new language. I can already tell with this app that they want you be to be able to go to another county and speak the language. You learn in a way that is easy and also in a way that will stick with you and be very helpful in situations. I am currently on the 6o min a day and so far so good. ### Analysis: categories: Learning, Learning, Learning, aspects: Learning, Method, Situations, sentiments: positive, positive, positive )))

### Review: title: Learning French, content: Just started to learn French and this has been a great app so far. Everything else I have tried was very child like and didn’t really think I was learning the way i should be learning a new language. I can already tell with this app that they want you be to be able to go to another county and speak the language. You learn in a way that is easy and also in a way that will stick with you and be very helpful in situations. I am currently on the 6o min a day and so far so good. ### Analysis: categories: (Learning, Learning, Learning) aspects: (Learning, Method, Situations) sentiments: (positive, positive, positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Learning French, Just started to learn French and this has been a great app so far. Everything else I have tried was very child like and didn’t really think I was learning the way i should be learning a new language. I can already tell with this app that they want you be to be able to go to another county and speak the language. You learn in a way that is easy and also in a way that will stick with you and be very helpful in situations. I am currently on the 6o min a day and so far so good. Output: Learning - Learning - positive, Learning - Method - positive, Learning - Situations - positive $$$

Can’t change insurance information

I’ve spent 2 hours this weekend trying to make an account with this app under my insurance (my insurance provider directed me to this site) but once an account is made, it doesn’t let you update your insurance m, and for whatever reason my insurance company (larger company, again who sent me here) isn’t showing up. So every time I go through the trouble Of setting up an appointment, giving my health info, taking photos, explaining symptoms, it asks me for $75 for the visit. No, it’s supposed to be paid by my insurance. But I can’t update my insurance. And apparently it doesn’t want your insurance because you can’t even Input it anywhere. It just wants $75 from you right now. Huge waste of time.

App, App

Insurance, User Interface

negative, negative

App - Insurance - negative, App - User Interface - negative

### USER:Can’t change insurance information, I’ve spent 2 hours this weekend trying to make an account with this app under my insurance (my insurance provider directed me to this site) but once an account is made, it doesn’t let you update your insurance m, and for whatever reason my insurance company (larger company, again who sent me here) isn’t showing up. So every time I go through the trouble Of setting up an appointment, giving my health info, taking photos, explaining symptoms, it asks me for $75 for the visit. No, it’s supposed to be paid by my insurance. But I can’t update my insurance. And apparently it doesn’t want your insurance because you can’t even Input it anywhere. It just wants $75 from you right now. Huge waste of time. ### ASSISTANT: App - Insurance - negative, App - User Interface - negative )))

### Review: title: Can’t change insurance information, content: I’ve spent 2 hours this weekend trying to make an account with this app under my insurance (my insurance provider directed me to this site) but once an account is made, it doesn’t let you update your insurance m, and for whatever reason my insurance company (larger company, again who sent me here) isn’t showing up. So every time I go through the trouble Of setting up an appointment, giving my health info, taking photos, explaining symptoms, it asks me for $75 for the visit. No, it’s supposed to be paid by my insurance. But I can’t update my insurance. And apparently it doesn’t want your insurance because you can’t even Input it anywhere. It just wants $75 from you right now. Huge waste of time. ### Analysis: categories: App, App, aspects: Insurance, User Interface, sentiments: negative, negative )))

### Review: title: Can’t change insurance information, content: I’ve spent 2 hours this weekend trying to make an account with this app under my insurance (my insurance provider directed me to this site) but once an account is made, it doesn’t let you update your insurance m, and for whatever reason my insurance company (larger company, again who sent me here) isn’t showing up. So every time I go through the trouble Of setting up an appointment, giving my health info, taking photos, explaining symptoms, it asks me for $75 for the visit. No, it’s supposed to be paid by my insurance. But I can’t update my insurance. And apparently it doesn’t want your insurance because you can’t even Input it anywhere. It just wants $75 from you right now. Huge waste of time. ### Analysis: categories: (App, App) aspects: (Insurance, User Interface) sentiments: (negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Can’t change insurance information, I’ve spent 2 hours this weekend trying to make an account with this app under my insurance (my insurance provider directed me to this site) but once an account is made, it doesn’t let you update your insurance m, and for whatever reason my insurance company (larger company, again who sent me here) isn’t showing up. So every time I go through the trouble Of setting up an appointment, giving my health info, taking photos, explaining symptoms, it asks me for $75 for the visit. No, it’s supposed to be paid by my insurance. But I can’t update my insurance. And apparently it doesn’t want your insurance because you can’t even Input it anywhere. It just wants $75 from you right now. Huge waste of time. Output: App - Insurance - negative, App - User Interface - negative $$$

Love the Christmas scenery

I love the Christmas scenery for the home village but one thing I feel is off about this is I feel the builders base needs some new additional scenery I believe the builder base needs this to be available for additional purchases or in app purchases I know people like the original look for builders base I just think it’s time to get going with a new future look for builders base I would like builders base to look festive for Christmas and I think others would like it as well. I just feel it’s time for that change maybe if it could be added sometime in the future I would love that a whole lot but other than that you have my 5 star review. I just don’t like that builders base seems to be left out of the Christmas scenery options every year and it’s only made available for the home village.

Builder Base, Builder Base, App

Scenery, Scenery, Overall

Negative, Positive, Positive

Builder Base - Scenery - Negative, Builder Base - Scenery - Positive, App - Overall - Positive

### USER:Love the Christmas scenery, I love the Christmas scenery for the home village but one thing I feel is off about this is I feel the builders base needs some new additional scenery I believe the builder base needs this to be available for additional purchases or in app purchases I know people like the original look for builders base I just think it’s time to get going with a new future look for builders base I would like builders base to look festive for Christmas and I think others would like it as well. I just feel it’s time for that change maybe if it could be added sometime in the future I would love that a whole lot but other than that you have my 5 star review. I just don’t like that builders base seems to be left out of the Christmas scenery options every year and it’s only made available for the home village. ### ASSISTANT: Builder Base - Scenery - Negative, Builder Base - Scenery - Positive, App - Overall - Positive )))

### Review: title: Love the Christmas scenery, content: I love the Christmas scenery for the home village but one thing I feel is off about this is I feel the builders base needs some new additional scenery I believe the builder base needs this to be available for additional purchases or in app purchases I know people like the original look for builders base I just think it’s time to get going with a new future look for builders base I would like builders base to look festive for Christmas and I think others would like it as well. I just feel it’s time for that change maybe if it could be added sometime in the future I would love that a whole lot but other than that you have my 5 star review. I just don’t like that builders base seems to be left out of the Christmas scenery options every year and it’s only made available for the home village. ### Analysis: categories: Builder Base, Builder Base, App, aspects: Scenery, Scenery, Overall, sentiments: Negative, Positive, Positive )))

### Review: title: Love the Christmas scenery, content: I love the Christmas scenery for the home village but one thing I feel is off about this is I feel the builders base needs some new additional scenery I believe the builder base needs this to be available for additional purchases or in app purchases I know people like the original look for builders base I just think it’s time to get going with a new future look for builders base I would like builders base to look festive for Christmas and I think others would like it as well. I just feel it’s time for that change maybe if it could be added sometime in the future I would love that a whole lot but other than that you have my 5 star review. I just don’t like that builders base seems to be left out of the Christmas scenery options every year and it’s only made available for the home village. ### Analysis: categories: (Builder Base, Builder Base, App) aspects: (Scenery, Scenery, Overall) sentiments: (Negative, Positive, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Love the Christmas scenery, I love the Christmas scenery for the home village but one thing I feel is off about this is I feel the builders base needs some new additional scenery I believe the builder base needs this to be available for additional purchases or in app purchases I know people like the original look for builders base I just think it’s time to get going with a new future look for builders base I would like builders base to look festive for Christmas and I think others would like it as well. I just feel it’s time for that change maybe if it could be added sometime in the future I would love that a whole lot but other than that you have my 5 star review. I just don’t like that builders base seems to be left out of the Christmas scenery options every year and it’s only made available for the home village. Output: Builder Base - Scenery - Negative, Builder Base - Scenery - Positive, App - Overall - Positive $$$

Update screwed up registries

The most recent update screwed up the format for the baby registry. Before the update, items used to say if they were eligible for a discount after a certain date, now they don’t say at all, but the benefits page still says that they should, and there’s no indication of where or how you would apply your completion discount. Contacted customer service, and they say it’ll show it when the discount is available, except the discount should already be available according to the information on the benefits page. If you’re going to change how and when the discount is available and used, you need to update the page that tells how and when you can use it, and tell your customer service staff about the change, because they knew absolutely nothing, and were no help at all.

Functionality, Functionality, Customer Service, Customer Service

Discount Availability, Registry Format, Knowledge, Helpfulness

Negative, Negative, Negative, Negative

Functionality - Discount Availability - Negative, Functionality - Registry Format - Negative, Customer Service - Knowledge - Negative, Customer Service - Helpfulness - Negative

### USER:Update screwed up registries, The most recent update screwed up the format for the baby registry. Before the update, items used to say if they were eligible for a discount after a certain date, now they don’t say at all, but the benefits page still says that they should, and there’s no indication of where or how you would apply your completion discount. Contacted customer service, and they say it’ll show it when the discount is available, except the discount should already be available according to the information on the benefits page. If you’re going to change how and when the discount is available and used, you need to update the page that tells how and when you can use it, and tell your customer service staff about the change, because they knew absolutely nothing, and were no help at all. ### ASSISTANT: Functionality - Discount Availability - Negative, Functionality - Registry Format - Negative, Customer Service - Knowledge - Negative, Customer Service - Helpfulness - Negative )))

### Review: title: Update screwed up registries, content: The most recent update screwed up the format for the baby registry. Before the update, items used to say if they were eligible for a discount after a certain date, now they don’t say at all, but the benefits page still says that they should, and there’s no indication of where or how you would apply your completion discount. Contacted customer service, and they say it’ll show it when the discount is available, except the discount should already be available according to the information on the benefits page. If you’re going to change how and when the discount is available and used, you need to update the page that tells how and when you can use it, and tell your customer service staff about the change, because they knew absolutely nothing, and were no help at all. ### Analysis: categories: Functionality, Functionality, Customer Service, Customer Service, aspects: Discount Availability, Registry Format, Knowledge, Helpfulness, sentiments: Negative, Negative, Negative, Negative )))

### Review: title: Update screwed up registries, content: The most recent update screwed up the format for the baby registry. Before the update, items used to say if they were eligible for a discount after a certain date, now they don’t say at all, but the benefits page still says that they should, and there’s no indication of where or how you would apply your completion discount. Contacted customer service, and they say it’ll show it when the discount is available, except the discount should already be available according to the information on the benefits page. If you’re going to change how and when the discount is available and used, you need to update the page that tells how and when you can use it, and tell your customer service staff about the change, because they knew absolutely nothing, and were no help at all. ### Analysis: categories: (Functionality, Functionality, Customer Service, Customer Service) aspects: (Discount Availability, Registry Format, Knowledge, Helpfulness) sentiments: (Negative, Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Update screwed up registries, The most recent update screwed up the format for the baby registry. Before the update, items used to say if they were eligible for a discount after a certain date, now they don’t say at all, but the benefits page still says that they should, and there’s no indication of where or how you would apply your completion discount. Contacted customer service, and they say it’ll show it when the discount is available, except the discount should already be available according to the information on the benefits page. If you’re going to change how and when the discount is available and used, you need to update the page that tells how and when you can use it, and tell your customer service staff about the change, because they knew absolutely nothing, and were no help at all. Output: Functionality - Discount Availability - Negative, Functionality - Registry Format - Negative, Customer Service - Knowledge - Negative, Customer Service - Helpfulness - Negative $$$

🙏R. A Love

WhatsApp is the best app ever that I’ve ever used when it comes to being connecting with my love ones back home without any problems. I used WhatsApp every day for hours connecting with my friend, family and love ones. I am very happy and forever grateful to used this app because it helps me not only saving money from avoiding paying talking international but makes it much more easier for me an millions of others around the world. Thank you WhatsApp and who ever created it. ♥️

Communication, Communication, Communication

Features, Cost, Overall

positive, positive, positive

Communication - Features - positive, Communication - Cost - positive, Communication - Overall - positive

### USER:🙏R. A Love, WhatsApp is the best app ever that I’ve ever used when it comes to being connecting with my love ones back home without any problems. I used WhatsApp every day for hours connecting with my friend, family and love ones. I am very happy and forever grateful to used this app because it helps me not only saving money from avoiding paying talking international but makes it much more easier for me an millions of others around the world. Thank you WhatsApp and who ever created it. ♥️ ### ASSISTANT: Communication - Features - positive, Communication - Cost - positive, Communication - Overall - positive )))

### Review: title: 🙏R. A Love, content: WhatsApp is the best app ever that I’ve ever used when it comes to being connecting with my love ones back home without any problems. I used WhatsApp every day for hours connecting with my friend, family and love ones. I am very happy and forever grateful to used this app because it helps me not only saving money from avoiding paying talking international but makes it much more easier for me an millions of others around the world. Thank you WhatsApp and who ever created it. ♥️ ### Analysis: categories: Communication, Communication, Communication, aspects: Features, Cost, Overall, sentiments: positive, positive, positive )))

### Review: title: 🙏R. A Love, content: WhatsApp is the best app ever that I’ve ever used when it comes to being connecting with my love ones back home without any problems. I used WhatsApp every day for hours connecting with my friend, family and love ones. I am very happy and forever grateful to used this app because it helps me not only saving money from avoiding paying talking international but makes it much more easier for me an millions of others around the world. Thank you WhatsApp and who ever created it. ♥️ ### Analysis: categories: (Communication, Communication, Communication) aspects: (Features, Cost, Overall) sentiments: (positive, positive, positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: 🙏R. A Love, WhatsApp is the best app ever that I’ve ever used when it comes to being connecting with my love ones back home without any problems. I used WhatsApp every day for hours connecting with my friend, family and love ones. I am very happy and forever grateful to used this app because it helps me not only saving money from avoiding paying talking international but makes it much more easier for me an millions of others around the world. Thank you WhatsApp and who ever created it. ♥️ Output: Communication - Features - positive, Communication - Cost - positive, Communication - Overall - positive $$$

Editing Army

Coc is a great game to play overall. All i ask is that developers add a function that allows us users to edit our number of active army troops. I would like to be able to switch my active troops with my reserved troops that i already have pre loaded so that i may be able to fight and go right into another fight with full troops. Only thing wrong with this is if all my troops arent used in the 1st attack the number of old troops are just added to my new active troops which makes it harder for me to attack in the formation that i liketo use to attack. Although there is donating, and i could get my desired number of troops by doing so eveyone doesnt always want what troops i may have to offer and to be fair and understanding to my clan mates i dont donate junk troops. Also its a waste to simply delete the troops for nothing in return, especially when i am low on mana and am attacking for 6 stars in hope of recieving the treasury bonus. Please read this in add this function!!

Gameplay

Edit army troops

Negative

Gameplay - Edit army troops - Negative

### USER:Editing Army, Coc is a great game to play overall. All i ask is that developers add a function that allows us users to edit our number of active army troops. I would like to be able to switch my active troops with my reserved troops that i already have pre loaded so that i may be able to fight and go right into another fight with full troops. Only thing wrong with this is if all my troops arent used in the 1st attack the number of old troops are just added to my new active troops which makes it harder for me to attack in the formation that i liketo use to attack. Although there is donating, and i could get my desired number of troops by doing so eveyone doesnt always want what troops i may have to offer and to be fair and understanding to my clan mates i dont donate junk troops. Also its a waste to simply delete the troops for nothing in return, especially when i am low on mana and am attacking for 6 stars in hope of recieving the treasury bonus. Please read this in add this function!! ### ASSISTANT: Gameplay - Edit army troops - Negative )))

### Review: title: Editing Army, content: Coc is a great game to play overall. All i ask is that developers add a function that allows us users to edit our number of active army troops. I would like to be able to switch my active troops with my reserved troops that i already have pre loaded so that i may be able to fight and go right into another fight with full troops. Only thing wrong with this is if all my troops arent used in the 1st attack the number of old troops are just added to my new active troops which makes it harder for me to attack in the formation that i liketo use to attack. Although there is donating, and i could get my desired number of troops by doing so eveyone doesnt always want what troops i may have to offer and to be fair and understanding to my clan mates i dont donate junk troops. Also its a waste to simply delete the troops for nothing in return, especially when i am low on mana and am attacking for 6 stars in hope of recieving the treasury bonus. Please read this in add this function!! ### Analysis: categories: Gameplay, aspects: Edit army troops, sentiments: Negative )))

### Review: title: Editing Army, content: Coc is a great game to play overall. All i ask is that developers add a function that allows us users to edit our number of active army troops. I would like to be able to switch my active troops with my reserved troops that i already have pre loaded so that i may be able to fight and go right into another fight with full troops. Only thing wrong with this is if all my troops arent used in the 1st attack the number of old troops are just added to my new active troops which makes it harder for me to attack in the formation that i liketo use to attack. Although there is donating, and i could get my desired number of troops by doing so eveyone doesnt always want what troops i may have to offer and to be fair and understanding to my clan mates i dont donate junk troops. Also its a waste to simply delete the troops for nothing in return, especially when i am low on mana and am attacking for 6 stars in hope of recieving the treasury bonus. Please read this in add this function!! ### Analysis: categories: (Gameplay) aspects: (Edit army troops) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Editing Army, Coc is a great game to play overall. All i ask is that developers add a function that allows us users to edit our number of active army troops. I would like to be able to switch my active troops with my reserved troops that i already have pre loaded so that i may be able to fight and go right into another fight with full troops. Only thing wrong with this is if all my troops arent used in the 1st attack the number of old troops are just added to my new active troops which makes it harder for me to attack in the formation that i liketo use to attack. Although there is donating, and i could get my desired number of troops by doing so eveyone doesnt always want what troops i may have to offer and to be fair and understanding to my clan mates i dont donate junk troops. Also its a waste to simply delete the troops for nothing in return, especially when i am low on mana and am attacking for 6 stars in hope of recieving the treasury bonus. Please read this in add this function!! Output: Gameplay - Edit army troops - Negative $$$

WhatsApp- as it is used in business

“WhatsApp” provides a strong and diverse platform wherein large PDF files can easily be sent. This platform also allows large JPEG (picture) files along with video files. Instead of struggling to TEXT a large PDF file (which has to be uploaded page by page ) With “WhatsApp “ you can just drag and drop the file and still add a written narrative of the document forwarded. All in one bundle. Business contracts and pictures of the product being sold would take ages to cram through as TEXTs, with WhatsApp that can be rapidly and easily done., 5 stars

Business, Business, Business, Business

File Sharing, File Sharing, File Sharing, File Sharing

Positive, Positive, Positive, Positive

Business - File Sharing - Positive, Business - File Sharing - Positive, Business - File Sharing - Positive, Business - File Sharing - Positive

### USER:WhatsApp- as it is used in business, “WhatsApp” provides a strong and diverse platform wherein large PDF files can easily be sent. This platform also allows large JPEG (picture) files along with video files. Instead of struggling to TEXT a large PDF file (which has to be uploaded page by page ) With “WhatsApp “ you can just drag and drop the file and still add a written narrative of the document forwarded. All in one bundle. Business contracts and pictures of the product being sold would take ages to cram through as TEXTs, with WhatsApp that can be rapidly and easily done., 5 stars ### ASSISTANT: Business - File Sharing - Positive, Business - File Sharing - Positive, Business - File Sharing - Positive, Business - File Sharing - Positive )))

### Review: title: WhatsApp- as it is used in business, content: “WhatsApp” provides a strong and diverse platform wherein large PDF files can easily be sent. This platform also allows large JPEG (picture) files along with video files. Instead of struggling to TEXT a large PDF file (which has to be uploaded page by page ) With “WhatsApp “ you can just drag and drop the file and still add a written narrative of the document forwarded. All in one bundle. Business contracts and pictures of the product being sold would take ages to cram through as TEXTs, with WhatsApp that can be rapidly and easily done., 5 stars ### Analysis: categories: Business, Business, Business, Business, aspects: File Sharing, File Sharing, File Sharing, File Sharing, sentiments: Positive, Positive, Positive, Positive )))

### Review: title: WhatsApp- as it is used in business, content: “WhatsApp” provides a strong and diverse platform wherein large PDF files can easily be sent. This platform also allows large JPEG (picture) files along with video files. Instead of struggling to TEXT a large PDF file (which has to be uploaded page by page ) With “WhatsApp “ you can just drag and drop the file and still add a written narrative of the document forwarded. All in one bundle. Business contracts and pictures of the product being sold would take ages to cram through as TEXTs, with WhatsApp that can be rapidly and easily done., 5 stars ### Analysis: categories: (Business, Business, Business, Business) aspects: (File Sharing, File Sharing, File Sharing, File Sharing) sentiments: (Positive, Positive, Positive, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: WhatsApp- as it is used in business, “WhatsApp” provides a strong and diverse platform wherein large PDF files can easily be sent. This platform also allows large JPEG (picture) files along with video files. Instead of struggling to TEXT a large PDF file (which has to be uploaded page by page ) With “WhatsApp “ you can just drag and drop the file and still add a written narrative of the document forwarded. All in one bundle. Business contracts and pictures of the product being sold would take ages to cram through as TEXTs, with WhatsApp that can be rapidly and easily done., 5 stars Output: Business - File Sharing - Positive, Business - File Sharing - Positive, Business - File Sharing - Positive, Business - File Sharing - Positive $$$

i need my update to put music on my notes now pleaseee

i dont wanna be mean but i have had an issue with your recent update, which allows users to put a 30 second music clip on their notes. i have not received this update, although all of my friends have. i have tried to be patient, & i have also tried fixing it. i restarted my phone, i updated my phone, i deleted the app, i logged out of my account, i tried updating the app multiple times, & nothing. no music option on my notes. i dont understand why i am being excluded. i am hurt, & overall shocked that Instagram could exclude someone like this. i would appreciate if you would give me this update. i dont find it nice to be excluding anyone from your updates, & i dont know why you chose me to exclude. but it is unfair, and i would like to receive this update as soon as possible. i think i deserve this., i really want this update, i am so mad you chose to leave me out of this update, out of all of the updates you have made. i love music, & really would like to put it on my notes. i dont know why you're targeting me

App

Update

Negative

App - Update - Negative, App - Update - Neutral, App - Music - Positive

### USER:i need my update to put music on my notes now pleaseee, i dont wanna be mean but i have had an issue with your recent update, which allows users to put a 30 second music clip on their notes. i have not received this update, although all of my friends have. i have tried to be patient, & i have also tried fixing it. i restarted my phone, i updated my phone, i deleted the app, i logged out of my account, i tried updating the app multiple times, & nothing. no music option on my notes. i dont understand why i am being excluded. i am hurt, & overall shocked that Instagram could exclude someone like this. i would appreciate if you would give me this update. i dont find it nice to be excluding anyone from your updates, & i dont know why you chose me to exclude. but it is unfair, and i would like to receive this update as soon as possible. i think i deserve this., i really want this update, i am so mad you chose to leave me out of this update, out of all of the updates you have made. i love music, & really would like to put it on my notes. i dont know why you're targeting me ### ASSISTANT: App - Update - Negative, App - Update - Neutral, App - Music - Positive )))

### Review: title: i need my update to put music on my notes now pleaseee, content: i dont wanna be mean but i have had an issue with your recent update, which allows users to put a 30 second music clip on their notes. i have not received this update, although all of my friends have. i have tried to be patient, & i have also tried fixing it. i restarted my phone, i updated my phone, i deleted the app, i logged out of my account, i tried updating the app multiple times, & nothing. no music option on my notes. i dont understand why i am being excluded. i am hurt, & overall shocked that Instagram could exclude someone like this. i would appreciate if you would give me this update. i dont find it nice to be excluding anyone from your updates, & i dont know why you chose me to exclude. but it is unfair, and i would like to receive this update as soon as possible. i think i deserve this., i really want this update, i am so mad you chose to leave me out of this update, out of all of the updates you have made. i love music, & really would like to put it on my notes. i dont know why you're targeting me ### Analysis: categories: App, aspects: Update, sentiments: Negative )))

### Review: title: i need my update to put music on my notes now pleaseee, content: i dont wanna be mean but i have had an issue with your recent update, which allows users to put a 30 second music clip on their notes. i have not received this update, although all of my friends have. i have tried to be patient, & i have also tried fixing it. i restarted my phone, i updated my phone, i deleted the app, i logged out of my account, i tried updating the app multiple times, & nothing. no music option on my notes. i dont understand why i am being excluded. i am hurt, & overall shocked that Instagram could exclude someone like this. i would appreciate if you would give me this update. i dont find it nice to be excluding anyone from your updates, & i dont know why you chose me to exclude. but it is unfair, and i would like to receive this update as soon as possible. i think i deserve this., i really want this update, i am so mad you chose to leave me out of this update, out of all of the updates you have made. i love music, & really would like to put it on my notes. i dont know why you're targeting me ### Analysis: categories: (App) aspects: (Update) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: i need my update to put music on my notes now pleaseee, i dont wanna be mean but i have had an issue with your recent update, which allows users to put a 30 second music clip on their notes. i have not received this update, although all of my friends have. i have tried to be patient, & i have also tried fixing it. i restarted my phone, i updated my phone, i deleted the app, i logged out of my account, i tried updating the app multiple times, & nothing. no music option on my notes. i dont understand why i am being excluded. i am hurt, & overall shocked that Instagram could exclude someone like this. i would appreciate if you would give me this update. i dont find it nice to be excluding anyone from your updates, & i dont know why you chose me to exclude. but it is unfair, and i would like to receive this update as soon as possible. i think i deserve this., i really want this update, i am so mad you chose to leave me out of this update, out of all of the updates you have made. i love music, & really would like to put it on my notes. i dont know why you're targeting me Output: App - Update - Negative, App - Update - Neutral, App - Music - Positive $$$

Game Rocks

Always have been a big fan of this game. It’s simple, but there is so much to it. It’s truly been a part of my childhood, and I love it dearly. Honestly, it’s one of the few games I’ve ever actually had one, legitimately one problem with. And this problem is something I’d love to see changed, but even the problem is maybe small. I think it would be super cool if you could allocate multiple builders to one project to take down the time. I love the game, but once you get to a certain point, everything takes a day or more to upgrade. My only suggestion for a change would be allowing you to either get a boost (meaning a building boost, like if you add an extra builder, you get a 10% time boost, and a second, you get a 20, a third 25, and then a fourth you get 50, and then if you put all 5 builders on it you get a 75% builder boost. This just allows the player to decide how valuable time is in certain upgrades). The second being that when you put another builder on the project, you get speed boost just like the one you get from the “Builder Potion”. The more builders, either the faster they build, or the longer the normal speed boost last. , , This is just an idea, love the game. If this didn’t happen, I wouldn’t stop playing.

Gameplay, Gameplay, Gameplay

Builder Allocation, Upgrade Time, Builder Boost

Positive, Negative, Positive

Gameplay - Builder Allocation - Positive, Gameplay - Upgrade Time - Negative, Gameplay - Builder Boost - Positive

### USER:Game Rocks, Always have been a big fan of this game. It’s simple, but there is so much to it. It’s truly been a part of my childhood, and I love it dearly. Honestly, it’s one of the few games I’ve ever actually had one, legitimately one problem with. And this problem is something I’d love to see changed, but even the problem is maybe small. I think it would be super cool if you could allocate multiple builders to one project to take down the time. I love the game, but once you get to a certain point, everything takes a day or more to upgrade. My only suggestion for a change would be allowing you to either get a boost (meaning a building boost, like if you add an extra builder, you get a 10% time boost, and a second, you get a 20, a third 25, and then a fourth you get 50, and then if you put all 5 builders on it you get a 75% builder boost. This just allows the player to decide how valuable time is in certain upgrades). The second being that when you put another builder on the project, you get speed boost just like the one you get from the “Builder Potion”. The more builders, either the faster they build, or the longer the normal speed boost last. , , This is just an idea, love the game. If this didn’t happen, I wouldn’t stop playing. ### ASSISTANT: Gameplay - Builder Allocation - Positive, Gameplay - Upgrade Time - Negative, Gameplay - Builder Boost - Positive )))

### Review: title: Game Rocks, content: Always have been a big fan of this game. It’s simple, but there is so much to it. It’s truly been a part of my childhood, and I love it dearly. Honestly, it’s one of the few games I’ve ever actually had one, legitimately one problem with. And this problem is something I’d love to see changed, but even the problem is maybe small. I think it would be super cool if you could allocate multiple builders to one project to take down the time. I love the game, but once you get to a certain point, everything takes a day or more to upgrade. My only suggestion for a change would be allowing you to either get a boost (meaning a building boost, like if you add an extra builder, you get a 10% time boost, and a second, you get a 20, a third 25, and then a fourth you get 50, and then if you put all 5 builders on it you get a 75% builder boost. This just allows the player to decide how valuable time is in certain upgrades). The second being that when you put another builder on the project, you get speed boost just like the one you get from the “Builder Potion”. The more builders, either the faster they build, or the longer the normal speed boost last. , , This is just an idea, love the game. If this didn’t happen, I wouldn’t stop playing. ### Analysis: categories: Gameplay, Gameplay, Gameplay, aspects: Builder Allocation, Upgrade Time, Builder Boost, sentiments: Positive, Negative, Positive )))

### Review: title: Game Rocks, content: Always have been a big fan of this game. It’s simple, but there is so much to it. It’s truly been a part of my childhood, and I love it dearly. Honestly, it’s one of the few games I’ve ever actually had one, legitimately one problem with. And this problem is something I’d love to see changed, but even the problem is maybe small. I think it would be super cool if you could allocate multiple builders to one project to take down the time. I love the game, but once you get to a certain point, everything takes a day or more to upgrade. My only suggestion for a change would be allowing you to either get a boost (meaning a building boost, like if you add an extra builder, you get a 10% time boost, and a second, you get a 20, a third 25, and then a fourth you get 50, and then if you put all 5 builders on it you get a 75% builder boost. This just allows the player to decide how valuable time is in certain upgrades). The second being that when you put another builder on the project, you get speed boost just like the one you get from the “Builder Potion”. The more builders, either the faster they build, or the longer the normal speed boost last. , , This is just an idea, love the game. If this didn’t happen, I wouldn’t stop playing. ### Analysis: categories: (Gameplay, Gameplay, Gameplay) aspects: (Builder Allocation, Upgrade Time, Builder Boost) sentiments: (Positive, Negative, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Game Rocks, Always have been a big fan of this game. It’s simple, but there is so much to it. It’s truly been a part of my childhood, and I love it dearly. Honestly, it’s one of the few games I’ve ever actually had one, legitimately one problem with. And this problem is something I’d love to see changed, but even the problem is maybe small. I think it would be super cool if you could allocate multiple builders to one project to take down the time. I love the game, but once you get to a certain point, everything takes a day or more to upgrade. My only suggestion for a change would be allowing you to either get a boost (meaning a building boost, like if you add an extra builder, you get a 10% time boost, and a second, you get a 20, a third 25, and then a fourth you get 50, and then if you put all 5 builders on it you get a 75% builder boost. This just allows the player to decide how valuable time is in certain upgrades). The second being that when you put another builder on the project, you get speed boost just like the one you get from the “Builder Potion”. The more builders, either the faster they build, or the longer the normal speed boost last. , , This is just an idea, love the game. If this didn’t happen, I wouldn’t stop playing. Output: Gameplay - Builder Allocation - Positive, Gameplay - Upgrade Time - Negative, Gameplay - Builder Boost - Positive $$$

Updates ruined this app

They took out a LOT of features that many people considered important, including me. There was a feature where you could delete your own messages in case you changed your mind or needed to edit. Now, all it does is make it so they’re still there, but now only the receivers can see them not you, and there’s no way to undo it. So many negative changes that I’m quite sure the project has changed hands, and has no idea what they’re doing. Looking for a good replacement.

Features, Features

Delete own messages, Visibility of deleted messages

Negative, Negative

Features - Delete own messages - Negative, Features - Visibility of deleted messages - Negative

### USER:Updates ruined this app, They took out a LOT of features that many people considered important, including me. There was a feature where you could delete your own messages in case you changed your mind or needed to edit. Now, all it does is make it so they’re still there, but now only the receivers can see them not you, and there’s no way to undo it. So many negative changes that I’m quite sure the project has changed hands, and has no idea what they’re doing. Looking for a good replacement. ### ASSISTANT: Features - Delete own messages - Negative, Features - Visibility of deleted messages - Negative )))

### Review: title: Updates ruined this app, content: They took out a LOT of features that many people considered important, including me. There was a feature where you could delete your own messages in case you changed your mind or needed to edit. Now, all it does is make it so they’re still there, but now only the receivers can see them not you, and there’s no way to undo it. So many negative changes that I’m quite sure the project has changed hands, and has no idea what they’re doing. Looking for a good replacement. ### Analysis: categories: Features, Features, aspects: Delete own messages, Visibility of deleted messages, sentiments: Negative, Negative )))

### Review: title: Updates ruined this app, content: They took out a LOT of features that many people considered important, including me. There was a feature where you could delete your own messages in case you changed your mind or needed to edit. Now, all it does is make it so they’re still there, but now only the receivers can see them not you, and there’s no way to undo it. So many negative changes that I’m quite sure the project has changed hands, and has no idea what they’re doing. Looking for a good replacement. ### Analysis: categories: (Features, Features) aspects: (Delete own messages, Visibility of deleted messages) sentiments: (Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Updates ruined this app, They took out a LOT of features that many people considered important, including me. There was a feature where you could delete your own messages in case you changed your mind or needed to edit. Now, all it does is make it so they’re still there, but now only the receivers can see them not you, and there’s no way to undo it. So many negative changes that I’m quite sure the project has changed hands, and has no idea what they’re doing. Looking for a good replacement. Output: Features - Delete own messages - Negative, Features - Visibility of deleted messages - Negative $$$

Shopping?

I’m sorry. What??? Shopping?? If I want to shop I’m not about to do it on Instagram. Please move the notifications section or whatever it’s called back to where it used to be. Where is should be. I don’t like notifications, I like to click on them to make them go away and that is easiest to do when the notification thing is down below. Now there’s this stupid shopping thing. I will never shop on Instagram, I have looked at ads, I have clicked on links, yet I have never bought anything on Instagram. I get what you’re doing, trying to make it safe for people to buy on Insta, prompt real shops and make sure people are not getting scammed (well, part of what you’re doing). If you want to make revenue that badly, the least you could do is try to not inconvenience your already loyal downloaders. Just. Ugh. If you just have to have this stupid shopping thing, can you at least switch it with the notification button? Have the shopping button be on the top right hand corner, and the notifications be on the bottom again. And while you’re at it, why don’t you move the DM button down below too, make everything super accessible.

Shopping, Shopping

Accessibility, Shopping

Negative, Negative

UI - Notification settings - negative, UI - Shopping feature - negative, UI - DM button - negative

### USER:Shopping?, I’m sorry. What??? ? If I want to shop I’m not about to do it on Instagram. Please move the notifications section or whatever it’s called back to where it used to be. Where is should be. I don’t like notifications, I like to click on them to make them go away and that is easiest to do when the notification thing is down below. Now there’s this stupid shopping thing. I will never shop on Instagram, I have looked at ads, I have clicked on links, yet I have never bought anything on Instagram. I get what you’re doing, trying to make it safe for people to buy on Insta, prompt real shops and make sure people are not getting scammed (well, part of what you’re doing). If you want to make revenue that badly, the least you could do is try to not inconvenience your already loyal downloaders. Just. Ugh. If you just have to have this stupid shopping thing, can you at least switch it with the notification button? Have the shopping button be on the top right hand corner, and the notifications be on the bottom again. And while you’re at it, why don’t you move the DM button down below too, make everything super accessible. ### ASSISTANT: UI - Notification settings - negative, UI - Shopping feature - negative, UI - DM button - negative )))

### Review: title: Shopping?, content: I’m sorry. What??? Shopping?? If I want to shop I’m not about to do it on Instagram. Please move the notifications section or whatever it’s called back to where it used to be. Where is should be. I don’t like notifications, I like to click on them to make them go away and that is easiest to do when the notification thing is down below. Now there’s this stupid shopping thing. I will never shop on Instagram, I have looked at ads, I have clicked on links, yet I have never bought anything on Instagram. I get what you’re doing, trying to make it safe for people to buy on Insta, prompt real shops and make sure people are not getting scammed (well, part of what you’re doing). If you want to make revenue that badly, the least you could do is try to not inconvenience your already loyal downloaders. Just. Ugh. If you just have to have this stupid shopping thing, can you at least switch it with the notification button? Have the shopping button be on the top right hand corner, and the notifications be on the bottom again. And while you’re at it, why don’t you move the DM button down below too, make everything super accessible. ### Analysis: categories: Shopping, Shopping, aspects: Accessibility, Shopping, sentiments: Negative, Negative )))

### Review: title: Shopping?, content: I’m sorry. What??? Shopping?? If I want to shop I’m not about to do it on Instagram. Please move the notifications section or whatever it’s called back to where it used to be. Where is should be. I don’t like notifications, I like to click on them to make them go away and that is easiest to do when the notification thing is down below. Now there’s this stupid shopping thing. I will never shop on Instagram, I have looked at ads, I have clicked on links, yet I have never bought anything on Instagram. I get what you’re doing, trying to make it safe for people to buy on Insta, prompt real shops and make sure people are not getting scammed (well, part of what you’re doing). If you want to make revenue that badly, the least you could do is try to not inconvenience your already loyal downloaders. Just. Ugh. If you just have to have this stupid shopping thing, can you at least switch it with the notification button? Have the shopping button be on the top right hand corner, and the notifications be on the bottom again. And while you’re at it, why don’t you move the DM button down below too, make everything super accessible. ### Analysis: categories: (Shopping, Shopping) aspects: (Accessibility, Shopping) sentiments: (Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Shopping?, I’m sorry. What??? ? If I want to shop I’m not about to do it on Instagram. Please move the notifications section or whatever it’s called back to where it used to be. Where is should be. I don’t like notifications, I like to click on them to make them go away and that is easiest to do when the notification thing is down below. Now there’s this stupid shopping thing. I will never shop on Instagram, I have looked at ads, I have clicked on links, yet I have never bought anything on Instagram. I get what you’re doing, trying to make it safe for people to buy on Insta, prompt real shops and make sure people are not getting scammed (well, part of what you’re doing). If you want to make revenue that badly, the least you could do is try to not inconvenience your already loyal downloaders. Just. Ugh. If you just have to have this stupid shopping thing, can you at least switch it with the notification button? Have the shopping button be on the top right hand corner, and the notifications be on the bottom again. And while you’re at it, why don’t you move the DM button down below too, make everything super accessible. Output: UI - Notification settings - negative, UI - Shopping feature - negative, UI - DM button - negative $$$

New update giving me problems

I just installed the new update and it immediately started giving me issues. I wasn’t able to post and when I tried to message someone I didn’t even have the option…. The messaging page isnt available it is just a blank page with my name at the top and the swirling icon as if it’s still downloading., I have logged out, deleted the app and shut my phone off MULTIPLE times and I am still having the issues. It’s been 2 days now and I am still having the same issue. , And when you go to look up how to fix the problem or go to contact someone there is no sufficient way to do so., I also am having issues with IG deleting comments and threatening to suspend or delete my account because a word or phrase goes against their community policies but yet someone else can be downright rude, disgusting and vile and their comment gets posted. It’s scary how posting one wrong word and your account can be taken away for good. , I gave only 3 stars because this last issue has been going on for a while now and then my main issues is the biggest problem that as of now has no way of being fixed.

App, App, App, App, App

Messaging, Messaging, Contacting Support, Comment Moderation, Comment Moderation

Negative, Negative, Negative, Negative, Negative

Functionality - Messaging - negative, Functionality - Post - negative, Communication - Response time - negative, Policy - Community guidelines - negative

### USER:New update giving me problems, I just installed the new update and it immediately started giving me issues. I wasn’t able to post and when I tried to message someone I didn’t even have the option…. The messaging page isnt available it is just a blank page with my name at the top and the swirling icon as if it’s still downloading., I have logged out, deleted the app and shut my phone off MULTIPLE times and I am still having the issues. It’s been 2 days now and I am still having the same issue. , And when you go to look up how to fix the problem or go to contact someone there is no sufficient way to do so., I also am having issues with IG deleting comments and threatening to suspend or delete my account because a word or phrase goes against their community policies but yet someone else can be downright rude, disgusting and vile and their comment gets posted. It’s scary how posting one wrong word and your account can be taken away for good. , I gave only 3 stars because this last issue has been going on for a while now and then my main issues is the biggest problem that as of now has no way of being fixed. ### ASSISTANT: Functionality - Messaging - negative, Functionality - Post - negative, Communication - Response time - negative, Policy - Community guidelines - negative )))

### Review: title: New update giving me problems, content: I just installed the new update and it immediately started giving me issues. I wasn’t able to post and when I tried to message someone I didn’t even have the option…. The messaging page isnt available it is just a blank page with my name at the top and the swirling icon as if it’s still downloading., I have logged out, deleted the app and shut my phone off MULTIPLE times and I am still having the issues. It’s been 2 days now and I am still having the same issue. , And when you go to look up how to fix the problem or go to contact someone there is no sufficient way to do so., I also am having issues with IG deleting comments and threatening to suspend or delete my account because a word or phrase goes against their community policies but yet someone else can be downright rude, disgusting and vile and their comment gets posted. It’s scary how posting one wrong word and your account can be taken away for good. , I gave only 3 stars because this last issue has been going on for a while now and then my main issues is the biggest problem that as of now has no way of being fixed. ### Analysis: categories: App, App, App, App, App, aspects: Messaging, Messaging, Contacting Support, Comment Moderation, Comment Moderation, sentiments: Negative, Negative, Negative, Negative, Negative )))

### Review: title: New update giving me problems, content: I just installed the new update and it immediately started giving me issues. I wasn’t able to post and when I tried to message someone I didn’t even have the option…. The messaging page isnt available it is just a blank page with my name at the top and the swirling icon as if it’s still downloading., I have logged out, deleted the app and shut my phone off MULTIPLE times and I am still having the issues. It’s been 2 days now and I am still having the same issue. , And when you go to look up how to fix the problem or go to contact someone there is no sufficient way to do so., I also am having issues with IG deleting comments and threatening to suspend or delete my account because a word or phrase goes against their community policies but yet someone else can be downright rude, disgusting and vile and their comment gets posted. It’s scary how posting one wrong word and your account can be taken away for good. , I gave only 3 stars because this last issue has been going on for a while now and then my main issues is the biggest problem that as of now has no way of being fixed. ### Analysis: categories: (App, App, App, App, App) aspects: (Messaging, Messaging, Contacting Support, Comment Moderation, Comment Moderation) sentiments: (Negative, Negative, Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: New update giving me problems, I just installed the new update and it immediately started giving me issues. I wasn’t able to post and when I tried to message someone I didn’t even have the option…. The messaging page isnt available it is just a blank page with my name at the top and the swirling icon as if it’s still downloading., I have logged out, deleted the app and shut my phone off MULTIPLE times and I am still having the issues. It’s been 2 days now and I am still having the same issue. , And when you go to look up how to fix the problem or go to contact someone there is no sufficient way to do so., I also am having issues with IG deleting comments and threatening to suspend or delete my account because a word or phrase goes against their community policies but yet someone else can be downright rude, disgusting and vile and their comment gets posted. It’s scary how posting one wrong word and your account can be taken away for good. , I gave only 3 stars because this last issue has been going on for a while now and then my main issues is the biggest problem that as of now has no way of being fixed. Output: Functionality - Messaging - negative, Functionality - Post - negative, Communication - Response time - negative, Policy - Community guidelines - negative $$$

WhatsApp Review

I like WhatsApp but I want to unread someone's message like someone send something I read it and don't want to answer or anything I want to increase so they didn't know I read it y'all had that one time but deleted that but it would make everything so good and deleting a message I want to deleted it after 1 hour too cause I send something and 3 or 4 hours I want to deleted the message I can't delete it and y'all need to fix the video quality too it's stops Everytime too really weird and irritating but if y'all fix this all I would be so happy and rate it everytime 5 stars, Hopefully y'all see this thankyouu 😃😉

App Features, App Features, App Features, App Features

Unread Message, Video Quality, Delete Message, Unread Message

Negative, Negative, Negative, Positive

App Features - Unread Message - Negative, App Features - Video Quality - Negative, App Features - Delete Message - Negative, App Features - Unread Message - Positive

### USER:WhatsApp Review, I like WhatsApp but I want to unread someone's message like someone send something I read it and don't want to answer or anything I want to increase so they didn't know I read it y'all had that one time but deleted that but it would make everything so good and deleting a message I want to deleted it after 1 hour too cause I send something and 3 or 4 hours I want to deleted the message I can't delete it and y'all need to fix the video quality too it's stops Everytime too really weird and irritating but if y'all fix this all I would be so happy and rate it everytime 5 stars, Hopefully y'all see this thankyouu 😃😉 ### ASSISTANT: App Features - Unread Message - Negative, App Features - Video Quality - Negative, App Features - Delete Message - Negative, App Features - Unread Message - Positive )))

### Review: title: WhatsApp Review, content: I like WhatsApp but I want to unread someone's message like someone send something I read it and don't want to answer or anything I want to increase so they didn't know I read it y'all had that one time but deleted that but it would make everything so good and deleting a message I want to deleted it after 1 hour too cause I send something and 3 or 4 hours I want to deleted the message I can't delete it and y'all need to fix the video quality too it's stops Everytime too really weird and irritating but if y'all fix this all I would be so happy and rate it everytime 5 stars, Hopefully y'all see this thankyouu 😃😉 ### Analysis: categories: App Features, App Features, App Features, App Features, aspects: Unread Message, Video Quality, Delete Message, Unread Message, sentiments: Negative, Negative, Negative, Positive )))

### Review: title: WhatsApp Review, content: I like WhatsApp but I want to unread someone's message like someone send something I read it and don't want to answer or anything I want to increase so they didn't know I read it y'all had that one time but deleted that but it would make everything so good and deleting a message I want to deleted it after 1 hour too cause I send something and 3 or 4 hours I want to deleted the message I can't delete it and y'all need to fix the video quality too it's stops Everytime too really weird and irritating but if y'all fix this all I would be so happy and rate it everytime 5 stars, Hopefully y'all see this thankyouu 😃😉 ### Analysis: categories: (App Features, App Features, App Features, App Features) aspects: (Unread Message, Video Quality, Delete Message, Unread Message) sentiments: (Negative, Negative, Negative, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: WhatsApp Review, I like WhatsApp but I want to unread someone's message like someone send something I read it and don't want to answer or anything I want to increase so they didn't know I read it y'all had that one time but deleted that but it would make everything so good and deleting a message I want to deleted it after 1 hour too cause I send something and 3 or 4 hours I want to deleted the message I can't delete it and y'all need to fix the video quality too it's stops Everytime too really weird and irritating but if y'all fix this all I would be so happy and rate it everytime 5 stars, Hopefully y'all see this thankyouu 😃😉 Output: App Features - Unread Message - Negative, App Features - Video Quality - Negative, App Features - Delete Message - Negative, App Features - Unread Message - Positive $$$

HORRIBLE!! Not worth the time or money

I called into Teladoc, as I am not supposed to drive, following a concussion several weeks ago. I had developed swimmers ear, which I have had several times, and is well documented in my medical records, that the provider clearly had access to, as she read to me what was done last time I had swimmers ear. As a medical professional myself, I understand that antibiotics are not always the answer. However, I do expect my provider to listen to me when I explain my symptoms, not simply tell me what I am experiencing is wrong. How would you know, they are my symptoms! Secondly, the provider did not seem to completely understand English. She got very upset with me when I asked her to repeat anything, because her English phrases did not make sense. Thirdly, she told me she would order a “cream.” I later found out, from my pharmacy, that the cream is one I have been prescribed before, but doesn’t work for me (I still have 2 tubes in my bathroom, from the last time I tried it). She was rude, unprofessional and could care less if she helped me. Now, not only am I out the time and money of this visit, I will have to Uber to Urgent Care to get the actual problem resolved. Very useless. I hope this “benefit” is removed from our health plan.

Healthcare

Service

negative

Healthcare - Service - negative

### USER:HORRIBLE!! Not worth the time or money, I called into Teladoc, as I am not supposed to drive, following a concussion several weeks ago. I had developed swimmers ear, which I have had several times, and is well documented in my medical records, that the provider clearly had access to, as she read to me what was done last time I had swimmers ear. As a medical professional myself, I understand that antibiotics are not always the answer. However, I do expect my provider to listen to me when I explain my symptoms, not simply tell me what I am experiencing is wrong. How would you know, they are my symptoms! Secondly, the provider did not seem to completely understand English. She got very upset with me when I asked her to repeat anything, because her English phrases did not make sense. Thirdly, she told me she would order a “cream.” I later found out, from my pharmacy, that the cream is one I have been prescribed before, but doesn’t work for me (I still have 2 tubes in my bathroom, from the last time I tried it). She was rude, unprofessional and could care less if she helped me. Now, not only am I out the time and money of this visit, I will have to Uber to Urgent Care to get the actual problem resolved. Very useless. I hope this “benefit” is removed from our health plan. ### ASSISTANT: Healthcare - Service - negative )))

### Review: title: HORRIBLE!! Not worth the time or money, content: I called into Teladoc, as I am not supposed to drive, following a concussion several weeks ago. I had developed swimmers ear, which I have had several times, and is well documented in my medical records, that the provider clearly had access to, as she read to me what was done last time I had swimmers ear. As a medical professional myself, I understand that antibiotics are not always the answer. However, I do expect my provider to listen to me when I explain my symptoms, not simply tell me what I am experiencing is wrong. How would you know, they are my symptoms! Secondly, the provider did not seem to completely understand English. She got very upset with me when I asked her to repeat anything, because her English phrases did not make sense. Thirdly, she told me she would order a “cream.” I later found out, from my pharmacy, that the cream is one I have been prescribed before, but doesn’t work for me (I still have 2 tubes in my bathroom, from the last time I tried it). She was rude, unprofessional and could care less if she helped me. Now, not only am I out the time and money of this visit, I will have to Uber to Urgent Care to get the actual problem resolved. Very useless. I hope this “benefit” is removed from our health plan. ### Analysis: categories: Healthcare, aspects: Service, sentiments: negative )))

### Review: title: HORRIBLE!! Not worth the time or money, content: I called into Teladoc, as I am not supposed to drive, following a concussion several weeks ago. I had developed swimmers ear, which I have had several times, and is well documented in my medical records, that the provider clearly had access to, as she read to me what was done last time I had swimmers ear. As a medical professional myself, I understand that antibiotics are not always the answer. However, I do expect my provider to listen to me when I explain my symptoms, not simply tell me what I am experiencing is wrong. How would you know, they are my symptoms! Secondly, the provider did not seem to completely understand English. She got very upset with me when I asked her to repeat anything, because her English phrases did not make sense. Thirdly, she told me she would order a “cream.” I later found out, from my pharmacy, that the cream is one I have been prescribed before, but doesn’t work for me (I still have 2 tubes in my bathroom, from the last time I tried it). She was rude, unprofessional and could care less if she helped me. Now, not only am I out the time and money of this visit, I will have to Uber to Urgent Care to get the actual problem resolved. Very useless. I hope this “benefit” is removed from our health plan. ### Analysis: categories: (Healthcare) aspects: (Service) sentiments: (negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: HORRIBLE!! Not worth the time or money, I called into Teladoc, as I am not supposed to drive, following a concussion several weeks ago. I had developed swimmers ear, which I have had several times, and is well documented in my medical records, that the provider clearly had access to, as she read to me what was done last time I had swimmers ear. As a medical professional myself, I understand that antibiotics are not always the answer. However, I do expect my provider to listen to me when I explain my symptoms, not simply tell me what I am experiencing is wrong. How would you know, they are my symptoms! Secondly, the provider did not seem to completely understand English. She got very upset with me when I asked her to repeat anything, because her English phrases did not make sense. Thirdly, she told me she would order a “cream.” I later found out, from my pharmacy, that the cream is one I have been prescribed before, but doesn’t work for me (I still have 2 tubes in my bathroom, from the last time I tried it). She was rude, unprofessional and could care less if she helped me. Now, not only am I out the time and money of this visit, I will have to Uber to Urgent Care to get the actual problem resolved. Very useless. I hope this “benefit” is removed from our health plan. Output: Healthcare - Service - negative $$$

Good, but needs better speech recognition.

I have used both Rosetta Stone and now Babble. I like Babble’s teaching techniques better, and how they show the English translation on phrases. The only criticism I have of Babble over Rosetta Stone is Babble’s speech recognition. It seems like about half the time you can never get the phrase correct, even after trying numerous times. I’ve listened to my recorded responses and they marched the examples, but it still told me it was wrong. I’ve even had native (Spanish) speakers try it and it told them they were wrong, so I know it’s not just me. Rosetta Stones speech recognition was MUCH better. If they work on or improve their speech recognition I’d change my rating to 5 star.

Learning Techniques, Learning Techniques, Features

teaching techniques, showing English translation, speech recognition

positive, positive, negative

Learning Techniques - teaching techniques - positive, Learning Techniques - showing English translation - positive, Features - speech recognition - negative

### USER:Good, but needs better speech recognition., I have used both Rosetta Stone and now Babble. I like Babble’s teaching techniques better, and how they show the English translation on phrases. The only criticism I have of Babble over Rosetta Stone is Babble’s speech recognition. It seems like about half the time you can never get the phrase correct, even after trying numerous times. I’ve listened to my recorded responses and they marched the examples, but it still told me it was wrong. I’ve even had native (Spanish) speakers try it and it told them they were wrong, so I know it’s not just me. Rosetta Stones speech recognition was MUCH better. If they work on or improve their speech recognition I’d change my rating to 5 star. ### ASSISTANT: Learning Techniques - teaching techniques - positive, Learning Techniques - showing English translation - positive, Features - speech recognition - negative )))

### Review: title: Good, but needs better speech recognition., content: I have used both Rosetta Stone and now Babble. I like Babble’s teaching techniques better, and how they show the English translation on phrases. The only criticism I have of Babble over Rosetta Stone is Babble’s speech recognition. It seems like about half the time you can never get the phrase correct, even after trying numerous times. I’ve listened to my recorded responses and they marched the examples, but it still told me it was wrong. I’ve even had native (Spanish) speakers try it and it told them they were wrong, so I know it’s not just me. Rosetta Stones speech recognition was MUCH better. If they work on or improve their speech recognition I’d change my rating to 5 star. ### Analysis: categories: Learning Techniques, Learning Techniques, Features, aspects: teaching techniques, showing English translation, speech recognition, sentiments: positive, positive, negative )))

### Review: title: Good, but needs better speech recognition., content: I have used both Rosetta Stone and now Babble. I like Babble’s teaching techniques better, and how they show the English translation on phrases. The only criticism I have of Babble over Rosetta Stone is Babble’s speech recognition. It seems like about half the time you can never get the phrase correct, even after trying numerous times. I’ve listened to my recorded responses and they marched the examples, but it still told me it was wrong. I’ve even had native (Spanish) speakers try it and it told them they were wrong, so I know it’s not just me. Rosetta Stones speech recognition was MUCH better. If they work on or improve their speech recognition I’d change my rating to 5 star. ### Analysis: categories: (Learning Techniques, Learning Techniques, Features) aspects: (teaching techniques, showing English translation, speech recognition) sentiments: (positive, positive, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Good, but needs better speech recognition., I have used both Rosetta Stone and now Babble. I like Babble’s teaching techniques better, and how they show the English translation on phrases. The only criticism I have of Babble over Rosetta Stone is Babble’s speech recognition. It seems like about half the time you can never get the phrase correct, even after trying numerous times. I’ve listened to my recorded responses and they marched the examples, but it still told me it was wrong. I’ve even had native (Spanish) speakers try it and it told them they were wrong, so I know it’s not just me. Rosetta Stones speech recognition was MUCH better. If they work on or improve their speech recognition I’d change my rating to 5 star. Output: Learning Techniques - teaching techniques - positive, Learning Techniques - showing English translation - positive, Features - speech recognition - negative $$$

It’s fun🙂

I love this game me and my family have a clan together that makes it funnier but even if you didn’t play with your friends or family clash of clans is a great game it’s free unless you want to spend money (like me😅) if you do I recommend buying the gold pass and more builders there are really helpful but other than that the game is free if you don’t like patients then I suggest this game is not for you because this game requires tons of patients but in the end you get this relief it’s really amazing but then you see the add another town all and it’s just like AHHHHHH but either way that’s just the best part I hope this game never ends it’s something that brings my family together Of course this game may take years and I know you’re probably thinking years!? But that’s just how long the game is it’s really exciting if you really think about it but of course this is just my opinion and my point of view of how I see this game if you download this game I hope it brings tons of joy to you have a good time!😊😁

Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay

Time investment, Multi-player, Clan, Patience, In-app purchases, Updates

positive, positive, positive, negative, positive, negative

Gameplay - Time investment - positive, Gameplay - Multi-player - positive, Gameplay - Clan - positive, Gameplay - Patience - negative, Gameplay - In-app purchases - positive, Gameplay - Updates - negative

### USER:It’s fun🙂, I love this game me and my family have a clan together that makes it funnier but even if you didn’t play with your friends or family clash of clans is a great game it’s free unless you want to spend money (like me😅) if you do I recommend buying the gold pass and more builders there are really helpful but other than that the game is free if you don’t like patients then I suggest this game is not for you because this game requires tons of patients but in the end you get this relief it’s really amazing but then you see the add another town all and it’s just like AHHHHHH but either way that’s just the best part I hope this game never ends it’s something that brings my family together Of course this game may take years and I know you’re probably thinking years!? But that’s just how long the game is it’s really exciting if you really think about it but of course this is just my opinion and my point of view of how I see this game if you download this game I hope it brings tons of joy to you have a good time!😊😁 ### ASSISTANT: Gameplay - Time investment - positive, Gameplay - Multi-player - positive, Gameplay - Clan - positive, Gameplay - Patience - negative, Gameplay - In-app purchases - positive, Gameplay - Updates - negative )))

### Review: title: It’s fun🙂, content: I love this game me and my family have a clan together that makes it funnier but even if you didn’t play with your friends or family clash of clans is a great game it’s free unless you want to spend money (like me😅) if you do I recommend buying the gold pass and more builders there are really helpful but other than that the game is free if you don’t like patients then I suggest this game is not for you because this game requires tons of patients but in the end you get this relief it’s really amazing but then you see the add another town all and it’s just like AHHHHHH but either way that’s just the best part I hope this game never ends it’s something that brings my family together Of course this game may take years and I know you’re probably thinking years!? But that’s just how long the game is it’s really exciting if you really think about it but of course this is just my opinion and my point of view of how I see this game if you download this game I hope it brings tons of joy to you have a good time!😊😁 ### Analysis: categories: Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, aspects: Time investment, Multi-player, Clan, Patience, In-app purchases, Updates, sentiments: positive, positive, positive, negative, positive, negative )))

### Review: title: It’s fun🙂, content: I love this game me and my family have a clan together that makes it funnier but even if you didn’t play with your friends or family clash of clans is a great game it’s free unless you want to spend money (like me😅) if you do I recommend buying the gold pass and more builders there are really helpful but other than that the game is free if you don’t like patients then I suggest this game is not for you because this game requires tons of patients but in the end you get this relief it’s really amazing but then you see the add another town all and it’s just like AHHHHHH but either way that’s just the best part I hope this game never ends it’s something that brings my family together Of course this game may take years and I know you’re probably thinking years!? But that’s just how long the game is it’s really exciting if you really think about it but of course this is just my opinion and my point of view of how I see this game if you download this game I hope it brings tons of joy to you have a good time!😊😁 ### Analysis: categories: (Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay) aspects: (Time investment, Multi-player, Clan, Patience, In-app purchases, Updates) sentiments: (positive, positive, positive, negative, positive, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: It’s fun🙂, I love this game me and my family have a clan together that makes it funnier but even if you didn’t play with your friends or family clash of clans is a great game it’s free unless you want to spend money (like me😅) if you do I recommend buying the gold pass and more builders there are really helpful but other than that the game is free if you don’t like patients then I suggest this game is not for you because this game requires tons of patients but in the end you get this relief it’s really amazing but then you see the add another town all and it’s just like AHHHHHH but either way that’s just the best part I hope this game never ends it’s something that brings my family together Of course this game may take years and I know you’re probably thinking years!? But that’s just how long the game is it’s really exciting if you really think about it but of course this is just my opinion and my point of view of how I see this game if you download this game I hope it brings tons of joy to you have a good time!😊😁 Output: Gameplay - Time investment - positive, Gameplay - Multi-player - positive, Gameplay - Clan - positive, Gameplay - Patience - negative, Gameplay - In-app purchases - positive, Gameplay - Updates - negative $$$

It’s amazing

The game is one of the most fun games I’ve played and it’s amazing just 2 things bother me when I go out to find some one to attacking they usually have like 10,000 gold and elixir put out but last night I got attack and lost 164,249 gold and 54,673 and that was all my gold and elixir the 2nd reason is how long it takes to build things I feel like builders should be able to be upgraded so it doesn’t take as long. And one more thing I feel like there should be a place where you can put your elixir and gold so enemies can’t take it because I’m trying to upgrade my town Hall but having trouble cause I’m a target when I have a lot of gold and elixir other then those things I love the game. Oh and I think that healers are annoying cause I got raided with a lot of giants and 2 healers and they should have died but was healed every second so they had full health the whole time so that’s it

Gameplay, Gameplay, Gameplay, Resources

Fun, Building, Healing, Storage

positive, negative, negative, negative

Gameplay - Fun - positive, Gameplay - Building - negative, Gameplay - Healing - negative, Resources - Storage - negative

### USER:It’s amazing, The game is one of the most fun games I’ve played and it’s amazing just 2 things bother me when I go out to find some one to attacking they usually have like 10,000 gold and elixir put out but last night I got attack and lost 164,249 gold and 54,673 and that was all my gold and elixir the 2nd reason is how long it takes to build things I feel like builders should be able to be upgraded so it doesn’t take as long. And one more thing I feel like there should be a place where you can put your elixir and gold so enemies can’t take it because I’m trying to upgrade my town Hall but having trouble cause I’m a target when I have a lot of gold and elixir other then those things I love the game. Oh and I think that healers are annoying cause I got raided with a lot of giants and 2 healers and they should have died but was healed every second so they had full health the whole time so that’s it ### ASSISTANT: Gameplay - Fun - positive, Gameplay - Building - negative, Gameplay - Healing - negative, Resources - Storage - negative )))

### Review: title: It’s amazing, content: The game is one of the most fun games I’ve played and it’s amazing just 2 things bother me when I go out to find some one to attacking they usually have like 10,000 gold and elixir put out but last night I got attack and lost 164,249 gold and 54,673 and that was all my gold and elixir the 2nd reason is how long it takes to build things I feel like builders should be able to be upgraded so it doesn’t take as long. And one more thing I feel like there should be a place where you can put your elixir and gold so enemies can’t take it because I’m trying to upgrade my town Hall but having trouble cause I’m a target when I have a lot of gold and elixir other then those things I love the game. Oh and I think that healers are annoying cause I got raided with a lot of giants and 2 healers and they should have died but was healed every second so they had full health the whole time so that’s it ### Analysis: categories: Gameplay, Gameplay, Gameplay, Resources, aspects: Fun, Building, Healing, Storage, sentiments: positive, negative, negative, negative )))

### Review: title: It’s amazing, content: The game is one of the most fun games I’ve played and it’s amazing just 2 things bother me when I go out to find some one to attacking they usually have like 10,000 gold and elixir put out but last night I got attack and lost 164,249 gold and 54,673 and that was all my gold and elixir the 2nd reason is how long it takes to build things I feel like builders should be able to be upgraded so it doesn’t take as long. And one more thing I feel like there should be a place where you can put your elixir and gold so enemies can’t take it because I’m trying to upgrade my town Hall but having trouble cause I’m a target when I have a lot of gold and elixir other then those things I love the game. Oh and I think that healers are annoying cause I got raided with a lot of giants and 2 healers and they should have died but was healed every second so they had full health the whole time so that’s it ### Analysis: categories: (Gameplay, Gameplay, Gameplay, Resources) aspects: (Fun, Building, Healing, Storage) sentiments: (positive, negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: It’s amazing, The game is one of the most fun games I’ve played and it’s amazing just 2 things bother me when I go out to find some one to attacking they usually have like 10,000 gold and elixir put out but last night I got attack and lost 164,249 gold and 54,673 and that was all my gold and elixir the 2nd reason is how long it takes to build things I feel like builders should be able to be upgraded so it doesn’t take as long. And one more thing I feel like there should be a place where you can put your elixir and gold so enemies can’t take it because I’m trying to upgrade my town Hall but having trouble cause I’m a target when I have a lot of gold and elixir other then those things I love the game. Oh and I think that healers are annoying cause I got raided with a lot of giants and 2 healers and they should have died but was healed every second so they had full health the whole time so that’s it Output: Gameplay - Fun - positive, Gameplay - Building - negative, Gameplay - Healing - negative, Resources - Storage - negative $$$

Fantastic app…

I had purchased a subscription for this app and was learning Turkish but later I wanted to switch to German but I couldn’t. I wasn’t aware that I couldn’t explore other languages with my subscription. I then purchased a subscription with Duolingo and really liked the game like style but didn’t like how they don’t explain anything like Babbel does as you learn. Being irritated by Babbel not allowing language change I left a critical review for Babbel and I immediately received a response. I contacted customer service and Lothia quickly changed my subscription to German. I wish I had contacted Babbel sooner and wouldn’t have had to buy a Duolingo subscription, but it’s okay because I like using both. Overall I think Babbel is more serious and better for mature learners although Duolingo isn’t bad either. Both are excellent apps but in my opinion Babbel gets the #1 spot. Customer service is also great with Babbel.

App, App, App, App, App

Subscription, Subscription, User interface, User interface, Customer service

Negative, Positive, Negative, Positive, Positive

App - Subscription - Negative, App - Subscription - Positive, App - User interface - Negative, App - User interface - Positive, App - Customer service - Positive

### USER:Fantastic app…, I had purchased a subscription for this app and was learning Turkish but later I wanted to switch to German but I couldn’t. I wasn’t aware that I couldn’t explore other languages with my subscription. I then purchased a subscription with Duolingo and really liked the game like style but didn’t like how they don’t explain anything like Babbel does as you learn. Being irritated by Babbel not allowing language change I left a critical review for Babbel and I immediately received a response. I contacted customer service and Lothia quickly changed my subscription to German. I wish I had contacted Babbel sooner and wouldn’t have had to buy a Duolingo subscription, but it’s okay because I like using both. Overall I think Babbel is more serious and better for mature learners although Duolingo isn’t bad either. Both are excellent apps but in my opinion Babbel gets the #1 spot. Customer service is also great with Babbel. ### ASSISTANT: App - Subscription - Negative, App - Subscription - Positive, App - User interface - Negative, App - User interface - Positive, App - Customer service - Positive )))

### Review: title: Fantastic app…, content: I had purchased a subscription for this app and was learning Turkish but later I wanted to switch to German but I couldn’t. I wasn’t aware that I couldn’t explore other languages with my subscription. I then purchased a subscription with Duolingo and really liked the game like style but didn’t like how they don’t explain anything like Babbel does as you learn. Being irritated by Babbel not allowing language change I left a critical review for Babbel and I immediately received a response. I contacted customer service and Lothia quickly changed my subscription to German. I wish I had contacted Babbel sooner and wouldn’t have had to buy a Duolingo subscription, but it’s okay because I like using both. Overall I think Babbel is more serious and better for mature learners although Duolingo isn’t bad either. Both are excellent apps but in my opinion Babbel gets the #1 spot. Customer service is also great with Babbel. ### Analysis: categories: App, App, App, App, App, aspects: Subscription, Subscription, User interface, User interface, Customer service, sentiments: Negative, Positive, Negative, Positive, Positive )))

### Review: title: Fantastic app…, content: I had purchased a subscription for this app and was learning Turkish but later I wanted to switch to German but I couldn’t. I wasn’t aware that I couldn’t explore other languages with my subscription. I then purchased a subscription with Duolingo and really liked the game like style but didn’t like how they don’t explain anything like Babbel does as you learn. Being irritated by Babbel not allowing language change I left a critical review for Babbel and I immediately received a response. I contacted customer service and Lothia quickly changed my subscription to German. I wish I had contacted Babbel sooner and wouldn’t have had to buy a Duolingo subscription, but it’s okay because I like using both. Overall I think Babbel is more serious and better for mature learners although Duolingo isn’t bad either. Both are excellent apps but in my opinion Babbel gets the #1 spot. Customer service is also great with Babbel. ### Analysis: categories: (App, App, App, App, App) aspects: (Subscription, Subscription, User interface, User interface, Customer service) sentiments: (Negative, Positive, Negative, Positive, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Fantastic app…, I had purchased a subscription for this app and was learning Turkish but later I wanted to switch to German but I couldn’t. I wasn’t aware that I couldn’t explore other languages with my subscription. I then purchased a subscription with Duolingo and really liked the game like style but didn’t like how they don’t explain anything like Babbel does as you learn. Being irritated by Babbel not allowing language change I left a critical review for Babbel and I immediately received a response. I contacted customer service and Lothia quickly changed my subscription to German. I wish I had contacted Babbel sooner and wouldn’t have had to buy a Duolingo subscription, but it’s okay because I like using both. Overall I think Babbel is more serious and better for mature learners although Duolingo isn’t bad either. Both are excellent apps but in my opinion Babbel gets the #1 spot. Customer service is also great with Babbel. Output: App - Subscription - Negative, App - Subscription - Positive, App - User interface - Negative, App - User interface - Positive, App - Customer service - Positive $$$

.

I've done nothing wrong and WhatsApp is my main messaging and communication app, use it to study, work and most important to keep in contact with my immediate family members who live far from me in another country, i have never done anything illegal or against their policy on there and I'm desperate to get my account back. And I've not used any unofficial app I've always only used the official app. At this point I don't even know yet if it's a permanent or temporary ban I've sent hundreds of emails since this happened more than 6 days ago, l've tried everything I could imagine to get in contact with support and I've not received a single reply. I have not know from my family for days because of this and is starting to frustrate me more, the only option I have left is keep sending messages through Instagram and Facebook as well and even post this here because I don't know what else I can do since this was obviously done by mistake. I cannot change my phone number because this number in linked to way too many sites.

Communication, Communication, Functionality

Support, Responsiveness, Communication

negative, negative, negative

Communication - Support - negative, Communication - Responsiveness - negative, Functionality - Communication - negative

### USER:., I've done nothing wrong and WhatsApp is my main messaging and communication app, use it to study, work and most important to keep in contact with my immediate family members who live far from me in another country, i have never done anything illegal or against their policy on there and I'm desperate to get my account back And I've not used any unofficial app I've always only used the official app At this point I don't even know yet if it's a permanent or temporary ban I've sent hundreds of emails since this happened more than 6 days ago, l've tried everything I could imagine to get in contact with support and I've not received a single reply I have not know from my family for days because of this and is starting to frustrate me more, the only option I have left is keep sending messages through Instagram and Facebook as well and even post this here because I don't know what else I can do since this was obviously done by mistake I cannot change my phone number because this number in linked to way too many sites ### ASSISTANT: Communication - Support - negative, Communication - Responsiveness - negative, Functionality - Communication - negative )))

### Review: title: ., content: I've done nothing wrong and WhatsApp is my main messaging and communication app, use it to study, work and most important to keep in contact with my immediate family members who live far from me in another country, i have never done anything illegal or against their policy on there and I'm desperate to get my account back. And I've not used any unofficial app I've always only used the official app. At this point I don't even know yet if it's a permanent or temporary ban I've sent hundreds of emails since this happened more than 6 days ago, l've tried everything I could imagine to get in contact with support and I've not received a single reply. I have not know from my family for days because of this and is starting to frustrate me more, the only option I have left is keep sending messages through Instagram and Facebook as well and even post this here because I don't know what else I can do since this was obviously done by mistake. I cannot change my phone number because this number in linked to way too many sites. ### Analysis: categories: Communication, Communication, Functionality, aspects: Support, Responsiveness, Communication, sentiments: negative, negative, negative )))

### Review: title: ., content: I've done nothing wrong and WhatsApp is my main messaging and communication app, use it to study, work and most important to keep in contact with my immediate family members who live far from me in another country, i have never done anything illegal or against their policy on there and I'm desperate to get my account back. And I've not used any unofficial app I've always only used the official app. At this point I don't even know yet if it's a permanent or temporary ban I've sent hundreds of emails since this happened more than 6 days ago, l've tried everything I could imagine to get in contact with support and I've not received a single reply. I have not know from my family for days because of this and is starting to frustrate me more, the only option I have left is keep sending messages through Instagram and Facebook as well and even post this here because I don't know what else I can do since this was obviously done by mistake. I cannot change my phone number because this number in linked to way too many sites. ### Analysis: categories: (Communication, Communication, Functionality) aspects: (Support, Responsiveness, Communication) sentiments: (negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: ., I've done nothing wrong and WhatsApp is my main messaging and communication app, use it to study, work and most important to keep in contact with my immediate family members who live far from me in another country, i have never done anything illegal or against their policy on there and I'm desperate to get my account back And I've not used any unofficial app I've always only used the official app At this point I don't even know yet if it's a permanent or temporary ban I've sent hundreds of emails since this happened more than 6 days ago, l've tried everything I could imagine to get in contact with support and I've not received a single reply I have not know from my family for days because of this and is starting to frustrate me more, the only option I have left is keep sending messages through Instagram and Facebook as well and even post this here because I don't know what else I can do since this was obviously done by mistake I cannot change my phone number because this number in linked to way too many sites Output: Communication - Support - negative, Communication - Responsiveness - negative, Functionality - Communication - negative $$$

Deep pockets vs. Skill

Supercell, makers of Clash of Clans, Boom Beach, Hay Day and Clash Royale seem to have a problem with Americans. They are based in Europe so I suppose they are catering to the home team but its also apparent they really like the Asian countries as well. I happen to be a night worker, so I’m up all night regularly and have noticed that most special events that bring extra opportunities for stars, points, gems, etc., always seem to start between the hours of midnight and 4 AM in the U.S. This is prime hours for Europe and Asia but most Americans are sleeping. So, of course, this gives an obvious advantage to Europeans and Asians. Maybe this explains why the top clans and players in the world are always from China, Japan and Korea with a few Europeans . No big deal since these games are becoming boring and repetitious but after building your bases and developing your troops over several years to then be stomped on by some short timer from China who bought his base and maxed it out takes the skill out of the game and replaces it with whose daddy gives the biggest allowance. Too bad. These were great games at one time but the endless procession of pointless upgrades, designed to force you to keep spending money or get crushed, has caused the SuperCell games to become predictable and reward those with the deepest pockets over those with skill.

Gameplay, Gameplay, Gameplay

Special Events, Skill-based aspect, Upgrades

Negative, Negative, Negative

Gameplay - Special Events - Negative, Gameplay - Skill-based aspect - Negative, Gameplay - Upgrades - Negative

### USER:Deep pockets vs. Skill, Supercell, makers of Clash of Clans, Boom Beach, Hay Day and Clash Royale seem to have a problem with Americans. They are based in Europe so I suppose they are catering to the home team but its also apparent they really like the Asian countries as well. I happen to be a night worker, so I’m up all night regularly and have noticed that most special events that bring extra opportunities for stars, points, gems, etc., always seem to start between the hours of midnight and 4 AM in the U.S. This is prime hours for Europe and Asia but most Americans are sleeping. So, of course, this gives an obvious advantage to Europeans and Asians. Maybe this explains why the top clans and players in the world are always from China, Japan and Korea with a few Europeans . No big deal since these games are becoming boring and repetitious but after building your bases and developing your troops over several years to then be stomped on by some short timer from China who bought his base and maxed it out takes the skill out of the game and replaces it with whose daddy gives the biggest allowance. Too bad. These were great games at one time but the endless procession of pointless upgrades, designed to force you to keep spending money or get crushed, has caused the SuperCell games to become predictable and reward those with the deepest pockets over those with skill. ### ASSISTANT: Gameplay - Special Events - Negative, Gameplay - Skill-based aspect - Negative, Gameplay - Upgrades - Negative )))

### Review: title: Deep pockets vs. Skill, content: Supercell, makers of Clash of Clans, Boom Beach, Hay Day and Clash Royale seem to have a problem with Americans. They are based in Europe so I suppose they are catering to the home team but its also apparent they really like the Asian countries as well. I happen to be a night worker, so I’m up all night regularly and have noticed that most special events that bring extra opportunities for stars, points, gems, etc., always seem to start between the hours of midnight and 4 AM in the U.S. This is prime hours for Europe and Asia but most Americans are sleeping. So, of course, this gives an obvious advantage to Europeans and Asians. Maybe this explains why the top clans and players in the world are always from China, Japan and Korea with a few Europeans . No big deal since these games are becoming boring and repetitious but after building your bases and developing your troops over several years to then be stomped on by some short timer from China who bought his base and maxed it out takes the skill out of the game and replaces it with whose daddy gives the biggest allowance. Too bad. These were great games at one time but the endless procession of pointless upgrades, designed to force you to keep spending money or get crushed, has caused the SuperCell games to become predictable and reward those with the deepest pockets over those with skill. ### Analysis: categories: Gameplay, Gameplay, Gameplay, aspects: Special Events, Skill-based aspect, Upgrades, sentiments: Negative, Negative, Negative )))

### Review: title: Deep pockets vs. Skill, content: Supercell, makers of Clash of Clans, Boom Beach, Hay Day and Clash Royale seem to have a problem with Americans. They are based in Europe so I suppose they are catering to the home team but its also apparent they really like the Asian countries as well. I happen to be a night worker, so I’m up all night regularly and have noticed that most special events that bring extra opportunities for stars, points, gems, etc., always seem to start between the hours of midnight and 4 AM in the U.S. This is prime hours for Europe and Asia but most Americans are sleeping. So, of course, this gives an obvious advantage to Europeans and Asians. Maybe this explains why the top clans and players in the world are always from China, Japan and Korea with a few Europeans . No big deal since these games are becoming boring and repetitious but after building your bases and developing your troops over several years to then be stomped on by some short timer from China who bought his base and maxed it out takes the skill out of the game and replaces it with whose daddy gives the biggest allowance. Too bad. These were great games at one time but the endless procession of pointless upgrades, designed to force you to keep spending money or get crushed, has caused the SuperCell games to become predictable and reward those with the deepest pockets over those with skill. ### Analysis: categories: (Gameplay, Gameplay, Gameplay) aspects: (Special Events, Skill-based aspect, Upgrades) sentiments: (Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Deep pockets vs. Skill, Supercell, makers of Clash of Clans, Boom Beach, Hay Day and Clash Royale seem to have a problem with Americans. They are based in Europe so I suppose they are catering to the home team but its also apparent they really like the Asian countries as well. I happen to be a night worker, so I’m up all night regularly and have noticed that most special events that bring extra opportunities for stars, points, gems, etc., always seem to start between the hours of midnight and 4 AM in the U.S. This is prime hours for Europe and Asia but most Americans are sleeping. So, of course, this gives an obvious advantage to Europeans and Asians. Maybe this explains why the top clans and players in the world are always from China, Japan and Korea with a few Europeans . No big deal since these games are becoming boring and repetitious but after building your bases and developing your troops over several years to then be stomped on by some short timer from China who bought his base and maxed it out takes the skill out of the game and replaces it with whose daddy gives the biggest allowance. Too bad. These were great games at one time but the endless procession of pointless upgrades, designed to force you to keep spending money or get crushed, has caused the SuperCell games to become predictable and reward those with the deepest pockets over those with skill. Output: Gameplay - Special Events - Negative, Gameplay - Skill-based aspect - Negative, Gameplay - Upgrades - Negative $$$

Annoying but could be good

I can’t figure out how to skip the basics I am not paying money to practice what I already know I am paying money so that I can learn more Spanish. I have tried taking the placement test but it doesn’t do anything it just takes me back to my home page. I also emailed them a week ago and they haven’t gotten back. I understand that they are busy but it shouldn’t be so hard to change the level. This also makes me made because this would be an amazing app if I was able to change the level. Because review is nice and all but I don’t want to have to relearn everything I already know. This might just be a problem for me but I have tried everything and nothing is working. However if you don’t know any Spanish yet this is a good app for you.

Content, Content, Content, Content

Features, Feedback, Learning Curve, User Interface

Negative, Neutral, Negative, Negative

Content - Features - Negative, Content - Feedback - Neutral, Content - Learning Curve - Negative, Content - User Interface - Negative

### USER:Annoying but could be good, I can’t figure out how to skip the basics I am not paying money to practice what I already know I am paying money so that I can learn more Spanish. I have tried taking the placement test but it doesn’t do anything it just takes me back to my home page. I also emailed them a week ago and they haven’t gotten back. I understand that they are busy but it shouldn’t be so hard to change the level. This also makes me made because this would be an amazing app if I was able to change the level. Because review is nice and all but I don’t want to have to relearn everything I already know. This might just be a problem for me but I have tried everything and nothing is working. However if you don’t know any Spanish yet this is a good app for you. ### ASSISTANT: Content - Features - Negative, Content - Feedback - Neutral, Content - Learning Curve - Negative, Content - User Interface - Negative )))

### Review: title: Annoying but could be good, content: I can’t figure out how to skip the basics I am not paying money to practice what I already know I am paying money so that I can learn more Spanish. I have tried taking the placement test but it doesn’t do anything it just takes me back to my home page. I also emailed them a week ago and they haven’t gotten back. I understand that they are busy but it shouldn’t be so hard to change the level. This also makes me made because this would be an amazing app if I was able to change the level. Because review is nice and all but I don’t want to have to relearn everything I already know. This might just be a problem for me but I have tried everything and nothing is working. However if you don’t know any Spanish yet this is a good app for you. ### Analysis: categories: Content, Content, Content, Content, aspects: Features, Feedback, Learning Curve, User Interface, sentiments: Negative, Neutral, Negative, Negative )))

### Review: title: Annoying but could be good, content: I can’t figure out how to skip the basics I am not paying money to practice what I already know I am paying money so that I can learn more Spanish. I have tried taking the placement test but it doesn’t do anything it just takes me back to my home page. I also emailed them a week ago and they haven’t gotten back. I understand that they are busy but it shouldn’t be so hard to change the level. This also makes me made because this would be an amazing app if I was able to change the level. Because review is nice and all but I don’t want to have to relearn everything I already know. This might just be a problem for me but I have tried everything and nothing is working. However if you don’t know any Spanish yet this is a good app for you. ### Analysis: categories: (Content, Content, Content, Content) aspects: (Features, Feedback, Learning Curve, User Interface) sentiments: (Negative, Neutral, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Annoying but could be good, I can’t figure out how to skip the basics I am not paying money to practice what I already know I am paying money so that I can learn more Spanish. I have tried taking the placement test but it doesn’t do anything it just takes me back to my home page. I also emailed them a week ago and they haven’t gotten back. I understand that they are busy but it shouldn’t be so hard to change the level. This also makes me made because this would be an amazing app if I was able to change the level. Because review is nice and all but I don’t want to have to relearn everything I already know. This might just be a problem for me but I have tried everything and nothing is working. However if you don’t know any Spanish yet this is a good app for you. Output: Content - Features - Negative, Content - Feedback - Neutral, Content - Learning Curve - Negative, Content - User Interface - Negative $$$

VERY FRUSTRATING SYSTEM!

If you ever want to contact your doctor for any reason other than to schedule an appointment, DO NOT use Teledoc. You literally cannot get your doctor’s phone number, email address, or any other contact information. The doctor can’t even tell you in what state they work. I experienced an issue with my prescription and had the most frustrating experience!! I had to request an appointment (which is the only thing a patient can do), but the doctor didn’t know if my request was due to an urgent issue like I need critical meds ASAP or if I am simply requesting an appointment for a routine issue. Also, I’ve had two appointments where the doctor was running behind due to medical emergencies, and I just sat online waiting for the doctor to show. It’s not as if there’s a receptionist to tell you the doctor is behind. So, I just sat there for 20 minutes then logged off. Complete waste of time!! So, I had to set another appointment. So incredibly frustrating!!!

Healthcare, Healthcare, Healthcare

Appointment Scheduling, Communication, Doctor Availability

Negative, Negative, Negative

Healthcare - Appointment Scheduling - Negative, Healthcare - Communication - Negative, Healthcare - Doctor Availability - Negative

### USER:VERY FRUSTRATING SYSTEM!, If you ever want to contact your doctor for any reason other than to schedule an appointment, DO NOT use Teledoc. You literally cannot get your doctor’s phone number, email address, or any other contact information. The doctor can’t even tell you in what state they work. I experienced an issue with my prescription and had the most frustrating experience!! I had to request an appointment (which is the only thing a patient can do), but the doctor didn’t know if my request was due to an urgent issue like I need critical meds ASAP or if I am simply requesting an appointment for a routine issue. Also, I’ve had two appointments where the doctor was running behind due to medical emergencies, and I just sat online waiting for the doctor to show. It’s not as if there’s a receptionist to tell you the doctor is behind. So, I just sat there for 20 minutes then logged off. Complete waste of time!! So, I had to set another appointment. So incredibly frustrating!!! ### ASSISTANT: Healthcare - Appointment Scheduling - Negative, Healthcare - Communication - Negative, Healthcare - Doctor Availability - Negative )))

### Review: title: VERY FRUSTRATING SYSTEM!, content: If you ever want to contact your doctor for any reason other than to schedule an appointment, DO NOT use Teledoc. You literally cannot get your doctor’s phone number, email address, or any other contact information. The doctor can’t even tell you in what state they work. I experienced an issue with my prescription and had the most frustrating experience!! I had to request an appointment (which is the only thing a patient can do), but the doctor didn’t know if my request was due to an urgent issue like I need critical meds ASAP or if I am simply requesting an appointment for a routine issue. Also, I’ve had two appointments where the doctor was running behind due to medical emergencies, and I just sat online waiting for the doctor to show. It’s not as if there’s a receptionist to tell you the doctor is behind. So, I just sat there for 20 minutes then logged off. Complete waste of time!! So, I had to set another appointment. So incredibly frustrating!!! ### Analysis: categories: Healthcare, Healthcare, Healthcare, aspects: Appointment Scheduling, Communication, Doctor Availability, sentiments: Negative, Negative, Negative )))

### Review: title: VERY FRUSTRATING SYSTEM!, content: If you ever want to contact your doctor for any reason other than to schedule an appointment, DO NOT use Teledoc. You literally cannot get your doctor’s phone number, email address, or any other contact information. The doctor can’t even tell you in what state they work. I experienced an issue with my prescription and had the most frustrating experience!! I had to request an appointment (which is the only thing a patient can do), but the doctor didn’t know if my request was due to an urgent issue like I need critical meds ASAP or if I am simply requesting an appointment for a routine issue. Also, I’ve had two appointments where the doctor was running behind due to medical emergencies, and I just sat online waiting for the doctor to show. It’s not as if there’s a receptionist to tell you the doctor is behind. So, I just sat there for 20 minutes then logged off. Complete waste of time!! So, I had to set another appointment. So incredibly frustrating!!! ### Analysis: categories: (Healthcare, Healthcare, Healthcare) aspects: (Appointment Scheduling, Communication, Doctor Availability) sentiments: (Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: VERY FRUSTRATING SYSTEM!, If you ever want to contact your doctor for any reason other than to schedule an appointment, DO NOT use Teledoc. You literally cannot get your doctor’s phone number, email address, or any other contact information. The doctor can’t even tell you in what state they work. I experienced an issue with my prescription and had the most frustrating experience!! I had to request an appointment (which is the only thing a patient can do), but the doctor didn’t know if my request was due to an urgent issue like I need critical meds ASAP or if I am simply requesting an appointment for a routine issue. Also, I’ve had two appointments where the doctor was running behind due to medical emergencies, and I just sat online waiting for the doctor to show. It’s not as if there’s a receptionist to tell you the doctor is behind. So, I just sat there for 20 minutes then logged off. Complete waste of time!! So, I had to set another appointment. So incredibly frustrating!!! Output: Healthcare - Appointment Scheduling - Negative, Healthcare - Communication - Negative, Healthcare - Doctor Availability - Negative $$$

It’s ok

I use the website but it said if I try the app I get 30$ split into two 15$ but only got one. Asked support but it would be to much effort for me to maybe get that 15$ it said I’d get they also tried to get my phone number after I said I didn’t want their help any more and that it was fine , It seems it it try’s to trick you into subscribing by putting it on it automatically also it’s filter isn’t the best. , , Update: I bought something that’s over 200 and had to return it but for some reason they won’t pick it up. I’ve talked to customer service but they just say the same thing over and over and won’t fix it. They just say they will reschedule the pick up but that doesnt do much as they just don’t pick it up. Then I ask to extend the return date and they say they can then say the can’t. , They barely understand English

App, App, App, App, App, App

Website, Reward, Subscription, Filter, Returns, Customer Service

Negative, Negative, Negative, Negative, Negative, Negative

App - Website - Negative, App - Reward - Negative, App - Subscription - Negative, App - Filter - Negative, App - Returns - Negative, App - Customer Service - Negative

### USER:It’s ok, I use the website but it said if I try the app I get 30$ split into two 15$ but only got one. Asked support but it would be to much effort for me to maybe get that 15$ it said I’d get they also tried to get my phone number after I said I didn’t want their help any more and that it was fine , It seems it it try’s to trick you into subscribing by putting it on it automatically also it’s filter isn’t the best. , , Update: I bought something that’s over 200 and had to return it but for some reason they won’t pick it up. I’ve talked to customer service but they just say the same thing over and over and won’t fix it. They just say they will reschedule the pick up but that doesnt do much as they just don’t pick it up. Then I ask to extend the return date and they say they can then say the can’t. , They barely understand English ### ASSISTANT: App - Website - Negative, App - Reward - Negative, App - Subscription - Negative, App - Filter - Negative, App - Returns - Negative, App - Customer Service - Negative )))

### Review: title: It’s ok, content: I use the website but it said if I try the app I get 30$ split into two 15$ but only got one. Asked support but it would be to much effort for me to maybe get that 15$ it said I’d get they also tried to get my phone number after I said I didn’t want their help any more and that it was fine , It seems it it try’s to trick you into subscribing by putting it on it automatically also it’s filter isn’t the best. , , Update: I bought something that’s over 200 and had to return it but for some reason they won’t pick it up. I’ve talked to customer service but they just say the same thing over and over and won’t fix it. They just say they will reschedule the pick up but that doesnt do much as they just don’t pick it up. Then I ask to extend the return date and they say they can then say the can’t. , They barely understand English ### Analysis: categories: App, App, App, App, App, App, aspects: Website, Reward, Subscription, Filter, Returns, Customer Service, sentiments: Negative, Negative, Negative, Negative, Negative, Negative )))

### Review: title: It’s ok, content: I use the website but it said if I try the app I get 30$ split into two 15$ but only got one. Asked support but it would be to much effort for me to maybe get that 15$ it said I’d get they also tried to get my phone number after I said I didn’t want their help any more and that it was fine , It seems it it try’s to trick you into subscribing by putting it on it automatically also it’s filter isn’t the best. , , Update: I bought something that’s over 200 and had to return it but for some reason they won’t pick it up. I’ve talked to customer service but they just say the same thing over and over and won’t fix it. They just say they will reschedule the pick up but that doesnt do much as they just don’t pick it up. Then I ask to extend the return date and they say they can then say the can’t. , They barely understand English ### Analysis: categories: (App, App, App, App, App, App) aspects: (Website, Reward, Subscription, Filter, Returns, Customer Service) sentiments: (Negative, Negative, Negative, Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: It’s ok, I use the website but it said if I try the app I get 30$ split into two 15$ but only got one. Asked support but it would be to much effort for me to maybe get that 15$ it said I’d get they also tried to get my phone number after I said I didn’t want their help any more and that it was fine , It seems it it try’s to trick you into subscribing by putting it on it automatically also it’s filter isn’t the best. , , Update: I bought something that’s over 200 and had to return it but for some reason they won’t pick it up. I’ve talked to customer service but they just say the same thing over and over and won’t fix it. They just say they will reschedule the pick up but that doesnt do much as they just don’t pick it up. Then I ask to extend the return date and they say they can then say the can’t. , They barely understand English Output: App - Website - Negative, App - Reward - Negative, App - Subscription - Negative, App - Filter - Negative, App - Returns - Negative, App - Customer Service - Negative $$$

Based on Web Browser??

iPad version seems to now be based on the website instead of the app that we’re used to. Much harder to navigate product pages as the text is too small to read and the product images are harder to view. Definitely a step back especially compared to the new, sleeker version for the iPhone. I feel that we all should get the best possible shopping experience considering the amount we pay annually for our memberships.

App

Usability

Negative

App - Usability - Negative

### USER:Based on Web Browser??, iPad version seems to now be based on the website instead of the app that we’re used to. Much harder to navigate product pages as the text is too small to read and the product images are harder to view. Definitely a step back especially compared to the new, sleeker version for the iPhone. I feel that we all should get the best possible shopping experience considering the amount we pay annually for our memberships. ### ASSISTANT: App - Usability - Negative )))

### Review: title: Based on Web Browser??, content: iPad version seems to now be based on the website instead of the app that we’re used to. Much harder to navigate product pages as the text is too small to read and the product images are harder to view. Definitely a step back especially compared to the new, sleeker version for the iPhone. I feel that we all should get the best possible shopping experience considering the amount we pay annually for our memberships. ### Analysis: categories: App, aspects: Usability, sentiments: Negative )))

### Review: title: Based on Web Browser??, content: iPad version seems to now be based on the website instead of the app that we’re used to. Much harder to navigate product pages as the text is too small to read and the product images are harder to view. Definitely a step back especially compared to the new, sleeker version for the iPhone. I feel that we all should get the best possible shopping experience considering the amount we pay annually for our memberships. ### Analysis: categories: (App) aspects: (Usability) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Based on Web Browser??, iPad version seems to now be based on the website instead of the app that we’re used to. Much harder to navigate product pages as the text is too small to read and the product images are harder to view. Definitely a step back especially compared to the new, sleeker version for the iPhone. I feel that we all should get the best possible shopping experience considering the amount we pay annually for our memberships. Output: App - Usability - Negative $$$

Great Game But.......

Yeah this is a great game in all, but there are a few problems. Number one. When your phone or iPad or whatever you’re playing Clash Of Clans on shuts off because you haven’t touched it in while, and you get back on.........and the game took away at least four-thousand of your Elixir or Gold. Then you can get frustrated. That’s only one problem. Number two. Yeah ok most people may not want to change their name in the game but some people do. So you should have a button to rewrite your name because you don’t like it. That is problem number two. Number three. The last problem. The clash of clans flag for your clan on the left side of the map for your base, and to upgrade to the next level for your clan. Yeah I know probably half of the people who play this game would know how to level up. However probably half of the people who play this game don’t know how to level up. So you should have kind of instructions on how to level up. That’s the last thing. Other than that the game is perfect there is no glitches and it doesn’t blur and the game crashes sometimes but not all the time there’s good graphics and details on the pictures of the game I play it every day and it gives me joy thank you for making this game it is perfect! That’s my review. Thank you for reading!

Game play, Game play, Game play

Elixir/Gold, Name change, Clan leveling

negative, negative, negative

Game play - Elixir/Gold - negative, Game play - Name change - negative, Game play - Clan leveling - negative

### USER:Great Game But......., Yeah this is a great game in all, but there are a few problems. Number one. When your phone or iPad or whatever you’re playing Clash Of Clans on shuts off because you haven’t touched it in while, and you get back on.........and the game took away at least four-thousand of your Elixir or Gold. Then you can get frustrated. That’s only one problem. Number two. Yeah ok most people may not want to change their name in the game but some people do. So you should have a button to rewrite your name because you don’t like it. That is problem number two. Number three. The last problem. The clash of clans flag for your clan on the left side of the map for your base, and to upgrade to the next level for your clan. Yeah I know probably half of the people who play this game would know how to level up. However probably half of the people who play this game don’t know how to level up. So you should have kind of instructions on how to level up. That’s the last thing. Other than that the game is perfect there is no glitches and it doesn’t blur and the game crashes sometimes but not all the time there’s good graphics and details on the pictures of the game I play it every day and it gives me joy thank you for making this game it is perfect! That’s my review. Thank you for reading! ### ASSISTANT: Game play - Elixir/Gold - negative, Game play - Name change - negative, Game play - Clan leveling - negative )))

### Review: title: Great Game But......., content: Yeah this is a great game in all, but there are a few problems. Number one. When your phone or iPad or whatever you’re playing Clash Of Clans on shuts off because you haven’t touched it in while, and you get back on.........and the game took away at least four-thousand of your Elixir or Gold. Then you can get frustrated. That’s only one problem. Number two. Yeah ok most people may not want to change their name in the game but some people do. So you should have a button to rewrite your name because you don’t like it. That is problem number two. Number three. The last problem. The clash of clans flag for your clan on the left side of the map for your base, and to upgrade to the next level for your clan. Yeah I know probably half of the people who play this game would know how to level up. However probably half of the people who play this game don’t know how to level up. So you should have kind of instructions on how to level up. That’s the last thing. Other than that the game is perfect there is no glitches and it doesn’t blur and the game crashes sometimes but not all the time there’s good graphics and details on the pictures of the game I play it every day and it gives me joy thank you for making this game it is perfect! That’s my review. Thank you for reading! ### Analysis: categories: Game play, Game play, Game play, aspects: Elixir/Gold, Name change, Clan leveling, sentiments: negative, negative, negative )))

### Review: title: Great Game But......., content: Yeah this is a great game in all, but there are a few problems. Number one. When your phone or iPad or whatever you’re playing Clash Of Clans on shuts off because you haven’t touched it in while, and you get back on.........and the game took away at least four-thousand of your Elixir or Gold. Then you can get frustrated. That’s only one problem. Number two. Yeah ok most people may not want to change their name in the game but some people do. So you should have a button to rewrite your name because you don’t like it. That is problem number two. Number three. The last problem. The clash of clans flag for your clan on the left side of the map for your base, and to upgrade to the next level for your clan. Yeah I know probably half of the people who play this game would know how to level up. However probably half of the people who play this game don’t know how to level up. So you should have kind of instructions on how to level up. That’s the last thing. Other than that the game is perfect there is no glitches and it doesn’t blur and the game crashes sometimes but not all the time there’s good graphics and details on the pictures of the game I play it every day and it gives me joy thank you for making this game it is perfect! That’s my review. Thank you for reading! ### Analysis: categories: (Game play, Game play, Game play) aspects: (Elixir/Gold, Name change, Clan leveling) sentiments: (negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Great Game But......., Yeah this is a great game in all, but there are a few problems. Number one. When your phone or iPad or whatever you’re playing Clash Of Clans on shuts off because you haven’t touched it in while, and you get back on.........and the game took away at least four-thousand of your Elixir or Gold. Then you can get frustrated. That’s only one problem. Number two. Yeah ok most people may not want to change their name in the game but some people do. So you should have a button to rewrite your name because you don’t like it. That is problem number two. Number three. The last problem. The clash of clans flag for your clan on the left side of the map for your base, and to upgrade to the next level for your clan. Yeah I know probably half of the people who play this game would know how to level up. However probably half of the people who play this game don’t know how to level up. So you should have kind of instructions on how to level up. That’s the last thing. Other than that the game is perfect there is no glitches and it doesn’t blur and the game crashes sometimes but not all the time there’s good graphics and details on the pictures of the game I play it every day and it gives me joy thank you for making this game it is perfect! That’s my review. Thank you for reading! Output: Game play - Elixir/Gold - negative, Game play - Name change - negative, Game play - Clan leveling - negative $$$

Will become history if they depend on the Phone number to make an account

WhatsApp was a great app to communicate but it still depends on phone number to make a account will be its downfall. Other apps will soon catch-up. They need to innovate to app. Last month I lost the phone number to my ex wife and she transferred my whatApp to her phone and I couldn’t get my account as my phone number was registered on her name. This will also be a problem for anyone who is using WhatsApp. I see the time for whatapp is now over unless they address these issues.

App, App

Feature, Security

negative, negative

App - Feature - negative, App - Security - negative

### USER:Will become history if they depend on the Phone number to make an account, WhatsApp was a great app to communicate but it still depends on phone number to make a account will be its downfall. Other apps will soon catch-up. They need to innovate to app. Last month I lost the phone number to my ex wife and she transferred my whatApp to her phone and I couldn’t get my account as my phone number was registered on her name. This will also be a problem for anyone who is using WhatsApp. I see the time for whatapp is now over unless they address these issues. ### ASSISTANT: App - Feature - negative, App - Security - negative )))

### Review: title: Will become history if they depend on the Phone number to make an account, content: WhatsApp was a great app to communicate but it still depends on phone number to make a account will be its downfall. Other apps will soon catch-up. They need to innovate to app. Last month I lost the phone number to my ex wife and she transferred my whatApp to her phone and I couldn’t get my account as my phone number was registered on her name. This will also be a problem for anyone who is using WhatsApp. I see the time for whatapp is now over unless they address these issues. ### Analysis: categories: App, App, aspects: Feature, Security, sentiments: negative, negative )))

### Review: title: Will become history if they depend on the Phone number to make an account, content: WhatsApp was a great app to communicate but it still depends on phone number to make a account will be its downfall. Other apps will soon catch-up. They need to innovate to app. Last month I lost the phone number to my ex wife and she transferred my whatApp to her phone and I couldn’t get my account as my phone number was registered on her name. This will also be a problem for anyone who is using WhatsApp. I see the time for whatapp is now over unless they address these issues. ### Analysis: categories: (App, App) aspects: (Feature, Security) sentiments: (negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Will become history if they depend on the Phone number to make an account, WhatsApp was a great app to communicate but it still depends on phone number to make a account will be its downfall. Other apps will soon catch-up. They need to innovate to app. Last month I lost the phone number to my ex wife and she transferred my whatApp to her phone and I couldn’t get my account as my phone number was registered on her name. This will also be a problem for anyone who is using WhatsApp. I see the time for whatapp is now over unless they address these issues. Output: App - Feature - negative, App - Security - negative $$$

WhatsApp allows criminal activity

The site is terrible- when you report someone for harassment and stalking and other forms of abuse WhatsApp just ignores the report and let’s the person doing the harassment to continue their behavior which also includes threats of extortion and blackmail. Again WhatsApp is a vehicle for this type of criminal behavior, abuse and activity. Worse yet when you try to block the person making these threats, WhatsApp allows them to continue their attacks by letting them create multiple accounts. So it is almost impossible to escape this behavior unless you entirely delete the app. This site is run by amateurs who only care about maintaining as many active accounts as possible even though some of these accounts are criminal enterprises. The management at WhatsApp needs to be held accountable.

Technology, Technology, Usability

Platform, Safety, Design

Negative, Negative, Negative

Technology - Platform - Negative, Technology - Safety - Negative, Usability - Design - Negative

### USER:WhatsApp allows criminal activity, The site is terrible- when you report someone for harassment and stalking and other forms of abuse WhatsApp just ignores the report and let’s the person doing the harassment to continue their behavior which also includes threats of extortion and blackmail. Again WhatsApp is a vehicle for this type of criminal behavior, abuse and activity. Worse yet when you try to block the person making these threats, WhatsApp allows them to continue their attacks by letting them create multiple accounts. So it is almost impossible to escape this behavior unless you entirely delete the app. This site is run by amateurs who only care about maintaining as many active accounts as possible even though some of these accounts are criminal enterprises. The management at WhatsApp needs to be held accountable. ### ASSISTANT: Technology - Platform - Negative, Technology - Safety - Negative, Usability - Design - Negative )))

### Review: title: WhatsApp allows criminal activity, content: The site is terrible- when you report someone for harassment and stalking and other forms of abuse WhatsApp just ignores the report and let’s the person doing the harassment to continue their behavior which also includes threats of extortion and blackmail. Again WhatsApp is a vehicle for this type of criminal behavior, abuse and activity. Worse yet when you try to block the person making these threats, WhatsApp allows them to continue their attacks by letting them create multiple accounts. So it is almost impossible to escape this behavior unless you entirely delete the app. This site is run by amateurs who only care about maintaining as many active accounts as possible even though some of these accounts are criminal enterprises. The management at WhatsApp needs to be held accountable. ### Analysis: categories: Technology, Technology, Usability, aspects: Platform, Safety, Design, sentiments: Negative, Negative, Negative )))

### Review: title: WhatsApp allows criminal activity, content: The site is terrible- when you report someone for harassment and stalking and other forms of abuse WhatsApp just ignores the report and let’s the person doing the harassment to continue their behavior which also includes threats of extortion and blackmail. Again WhatsApp is a vehicle for this type of criminal behavior, abuse and activity. Worse yet when you try to block the person making these threats, WhatsApp allows them to continue their attacks by letting them create multiple accounts. So it is almost impossible to escape this behavior unless you entirely delete the app. This site is run by amateurs who only care about maintaining as many active accounts as possible even though some of these accounts are criminal enterprises. The management at WhatsApp needs to be held accountable. ### Analysis: categories: (Technology, Technology, Usability) aspects: (Platform, Safety, Design) sentiments: (Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: WhatsApp allows criminal activity, The site is terrible- when you report someone for harassment and stalking and other forms of abuse WhatsApp just ignores the report and let’s the person doing the harassment to continue their behavior which also includes threats of extortion and blackmail. Again WhatsApp is a vehicle for this type of criminal behavior, abuse and activity. Worse yet when you try to block the person making these threats, WhatsApp allows them to continue their attacks by letting them create multiple accounts. So it is almost impossible to escape this behavior unless you entirely delete the app. This site is run by amateurs who only care about maintaining as many active accounts as possible even though some of these accounts are criminal enterprises. The management at WhatsApp needs to be held accountable. Output: Technology - Platform - Negative, Technology - Safety - Negative, Usability - Design - Negative $$$

Latest updates not great

The app is awesome overall. I've learned a lot. But recent updates have diminished its usability. It would be 5 stars otherwise., , 1. A "real" keyboard was previously used to type words. Now it's custom buttons and they don't work well. I constantly have to backspace because one of the letters I pressed didn't register., , 2. The "continue" button now has a sound when it appears on screen. But it gets in the way of the app audio. Ex., , - Sometimes the phrase is still being pronounced by the app when the continue button pops on and makes a sound (German language)., , - Sometimes the phrase is done being pronounced by the app but I'm still saying it aloud as practice (e.g. making sure I pronounce it correctly before moving on). There's that dang continue button sound again! (German language)., , Unrelated to the recent updates are the pronunciation lessons that use the microphone. It does not matter how I pronounce it, it always tells me I'm wrong. My wife is a native speaker and even her pronunciations are wrong. What!??, , Like I said, great app and worth the money. But don't make the app worse! Fix these issues and be more careful in the future. We are paying after all.

Usability, Usability, Functionality

Keyboard, Continue button, Microphone

negative, negative, negative

Usability - Keyboard - negative, Usability - Continue button - negative, Functionality - Microphone - negative

### USER:Latest updates not great, The app is awesome overall. I've learned a lot. But recent updates have diminished its usability. It would be 5 stars otherwise., , 1. A "real" keyboard was previously used to type words. Now it's custom buttons and they don't work well. I constantly have to backspace because one of the letters I pressed didn't register., , 2. The "continue" button now has a sound when it appears on screen. But it gets in the way of the app audio. Ex., , - Sometimes the phrase is still being pronounced by the app when the continue button pops on and makes a sound (German language)., , - Sometimes the phrase is done being pronounced by the app but I'm still saying it aloud as practice (e.g. making sure I pronounce it correctly before moving on). There's that dang continue button sound again! (German language)., , Unrelated to the recent updates are the pronunciation lessons that use the microphone. It does not matter how I pronounce it, it always tells me I'm wrong. My wife is a native speaker and even her pronunciations are wrong. What!??, , Like I said, great app and worth the money. But don't make the app worse! Fix these issues and be more careful in the future. We are paying after all. ### ASSISTANT: Usability - Keyboard - negative, Usability - Continue button - negative, Functionality - Microphone - negative )))

### Review: title: Latest updates not great, content: The app is awesome overall. I've learned a lot. But recent updates have diminished its usability. It would be 5 stars otherwise., , 1. A "real" keyboard was previously used to type words. Now it's custom buttons and they don't work well. I constantly have to backspace because one of the letters I pressed didn't register., , 2. The "continue" button now has a sound when it appears on screen. But it gets in the way of the app audio. Ex., , - Sometimes the phrase is still being pronounced by the app when the continue button pops on and makes a sound (German language)., , - Sometimes the phrase is done being pronounced by the app but I'm still saying it aloud as practice (e.g. making sure I pronounce it correctly before moving on). There's that dang continue button sound again! (German language)., , Unrelated to the recent updates are the pronunciation lessons that use the microphone. It does not matter how I pronounce it, it always tells me I'm wrong. My wife is a native speaker and even her pronunciations are wrong. What!??, , Like I said, great app and worth the money. But don't make the app worse! Fix these issues and be more careful in the future. We are paying after all. ### Analysis: categories: Usability, Usability, Functionality, aspects: Keyboard, Continue button, Microphone, sentiments: negative, negative, negative )))

### Review: title: Latest updates not great, content: The app is awesome overall. I've learned a lot. But recent updates have diminished its usability. It would be 5 stars otherwise., , 1. A "real" keyboard was previously used to type words. Now it's custom buttons and they don't work well. I constantly have to backspace because one of the letters I pressed didn't register., , 2. The "continue" button now has a sound when it appears on screen. But it gets in the way of the app audio. Ex., , - Sometimes the phrase is still being pronounced by the app when the continue button pops on and makes a sound (German language)., , - Sometimes the phrase is done being pronounced by the app but I'm still saying it aloud as practice (e.g. making sure I pronounce it correctly before moving on). There's that dang continue button sound again! (German language)., , Unrelated to the recent updates are the pronunciation lessons that use the microphone. It does not matter how I pronounce it, it always tells me I'm wrong. My wife is a native speaker and even her pronunciations are wrong. What!??, , Like I said, great app and worth the money. But don't make the app worse! Fix these issues and be more careful in the future. We are paying after all. ### Analysis: categories: (Usability, Usability, Functionality) aspects: (Keyboard, Continue button, Microphone) sentiments: (negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Latest updates not great, The app is awesome overall. I've learned a lot. But recent updates have diminished its usability. It would be 5 stars otherwise., , 1. A "real" keyboard was previously used to type words. Now it's custom buttons and they don't work well. I constantly have to backspace because one of the letters I pressed didn't register., , 2. The "continue" button now has a sound when it appears on screen. But it gets in the way of the app audio. Ex., , - Sometimes the phrase is still being pronounced by the app when the continue button pops on and makes a sound (German language)., , - Sometimes the phrase is done being pronounced by the app but I'm still saying it aloud as practice (e.g. making sure I pronounce it correctly before moving on). There's that dang continue button sound again! (German language)., , Unrelated to the recent updates are the pronunciation lessons that use the microphone. It does not matter how I pronounce it, it always tells me I'm wrong. My wife is a native speaker and even her pronunciations are wrong. What!??, , Like I said, great app and worth the money. But don't make the app worse! Fix these issues and be more careful in the future. We are paying after all. Output: Usability - Keyboard - negative, Usability - Continue button - negative, Functionality - Microphone - negative $$$

Great Update

I love the app and I love the latest feature that was added with the most recent update; that is, the list of new vocabulary that shows up after each daily course., I have a suggestion, though. I would love to have a link to the related grammar rules for each of the sentences offered within the course. Sometimes, even though I understand the sentence, I don't get the reason for a particular sentence structure., Otherwise, the content is great and I am making strides with my third language., Thank you.

App Features, Content, Learning Progress

Feature, Content, Learning Progress

positive, positive, positive

App Features - Feature - positive, Content - Content - positive, Learning Progress - Learning Progress - positive

### USER:Great Update, I love the app and I love the latest feature that was added with the most recent update; that is, the list of new vocabulary that shows up after each daily course., I have a suggestion, though. I would love to have a link to the related grammar rules for each of the sentences offered within the course. Sometimes, even though I understand the sentence, I don't get the reason for a particular sentence structure., Otherwise, the content is great and I am making strides with my third language., Thank you. ### ASSISTANT: App Features - Feature - positive, Content - Content - positive, Learning Progress - Learning Progress - positive )))

### Review: title: Great Update, content: I love the app and I love the latest feature that was added with the most recent update; that is, the list of new vocabulary that shows up after each daily course., I have a suggestion, though. I would love to have a link to the related grammar rules for each of the sentences offered within the course. Sometimes, even though I understand the sentence, I don't get the reason for a particular sentence structure., Otherwise, the content is great and I am making strides with my third language., Thank you. ### Analysis: categories: App Features, Content, Learning Progress, aspects: Feature, Content, Learning Progress, sentiments: positive, positive, positive )))

### Review: title: Great Update, content: I love the app and I love the latest feature that was added with the most recent update; that is, the list of new vocabulary that shows up after each daily course., I have a suggestion, though. I would love to have a link to the related grammar rules for each of the sentences offered within the course. Sometimes, even though I understand the sentence, I don't get the reason for a particular sentence structure., Otherwise, the content is great and I am making strides with my third language., Thank you. ### Analysis: categories: (App Features, Content, Learning Progress) aspects: (Feature, Content, Learning Progress) sentiments: (positive, positive, positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Great Update, I love the app and I love the latest feature that was added with the most recent update; that is, the list of new vocabulary that shows up after each daily course., I have a suggestion, though. I would love to have a link to the related grammar rules for each of the sentences offered within the course. Sometimes, even though I understand the sentence, I don't get the reason for a particular sentence structure., Otherwise, the content is great and I am making strides with my third language., Thank you. Output: App Features - Feature - positive, Content - Content - positive, Learning Progress - Learning Progress - positive $$$

Great game but you could be on top

I have had this game since basically it has been out back when th 10 was the max and there was no clan games or clan war league but the game is still amazing the quality of life updates are amazing and you guys are great at listening to the community but everyone wants global chat back I understand that bots and other things plagued global chat sometimes but we loved that if we did not want it we would not ask for it back plus a simple report as spam or block chat user button would be a simple fix so please supercell from a OG player and most of the clash community bring back the global chat so every clasher can connect through clash of clans and not have to go searching online or go to discord to find clan mates global chat was elite so go to the vault and bring it back maybe even give us a beta of it to see if it works just bring it back please.

Game, Game, Game

Quality of Life Updates, Community Feedback, Global Chat

positive, positive, negative

Game - Quality of Life Updates - positive, Game - Community Feedback - positive, Game - Global Chat - negative

### USER:Great game but you could be on top, I have had this game since basically it has been out back when th 10 was the max and there was no clan games or clan war league but the game is still amazing the quality of life updates are amazing and you guys are great at listening to the community but everyone wants global chat back I understand that bots and other things plagued global chat sometimes but we loved that if we did not want it we would not ask for it back plus a simple report as spam or block chat user button would be a simple fix so please supercell from a OG player and most of the clash community bring back the global chat so every clasher can connect through clash of clans and not have to go searching online or go to discord to find clan mates global chat was elite so go to the vault and bring it back maybe even give us a beta of it to see if it works just bring it back please. ### ASSISTANT: Game - Quality of Life Updates - positive, Game - Community Feedback - positive, Game - Global Chat - negative )))

### Review: title: Great game but you could be on top, content: I have had this game since basically it has been out back when th 10 was the max and there was no clan games or clan war league but the game is still amazing the quality of life updates are amazing and you guys are great at listening to the community but everyone wants global chat back I understand that bots and other things plagued global chat sometimes but we loved that if we did not want it we would not ask for it back plus a simple report as spam or block chat user button would be a simple fix so please supercell from a OG player and most of the clash community bring back the global chat so every clasher can connect through clash of clans and not have to go searching online or go to discord to find clan mates global chat was elite so go to the vault and bring it back maybe even give us a beta of it to see if it works just bring it back please. ### Analysis: categories: Game, Game, Game, aspects: Quality of Life Updates, Community Feedback, Global Chat, sentiments: positive, positive, negative )))

### Review: title: Great game but you could be on top, content: I have had this game since basically it has been out back when th 10 was the max and there was no clan games or clan war league but the game is still amazing the quality of life updates are amazing and you guys are great at listening to the community but everyone wants global chat back I understand that bots and other things plagued global chat sometimes but we loved that if we did not want it we would not ask for it back plus a simple report as spam or block chat user button would be a simple fix so please supercell from a OG player and most of the clash community bring back the global chat so every clasher can connect through clash of clans and not have to go searching online or go to discord to find clan mates global chat was elite so go to the vault and bring it back maybe even give us a beta of it to see if it works just bring it back please. ### Analysis: categories: (Game, Game, Game) aspects: (Quality of Life Updates, Community Feedback, Global Chat) sentiments: (positive, positive, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Great game but you could be on top, I have had this game since basically it has been out back when th 10 was the max and there was no clan games or clan war league but the game is still amazing the quality of life updates are amazing and you guys are great at listening to the community but everyone wants global chat back I understand that bots and other things plagued global chat sometimes but we loved that if we did not want it we would not ask for it back plus a simple report as spam or block chat user button would be a simple fix so please supercell from a OG player and most of the clash community bring back the global chat so every clasher can connect through clash of clans and not have to go searching online or go to discord to find clan mates global chat was elite so go to the vault and bring it back maybe even give us a beta of it to see if it works just bring it back please. Output: Game - Quality of Life Updates - positive, Game - Community Feedback - positive, Game - Global Chat - negative $$$

Great language learning app

I’ve been learning German using Babbel. I feel like I’ve gotten a really good understanding of how the language works; you’re not just memorizing stuff like other apps. I put my german to the test recently traveling in Switzerland, Austria, and Germany and was relieved to find that (although I made mistakes all the time as all learners do) I was actually able to create sentences and respond to real life scenarios. , , The only part that I really, truly dislike is that when you don’t use the app for a few days, the opening screen says something like “welcome back! It’s ok, the important thing is that you showed up!” I guess that this is probably meant to be encouraging, but it does not come off that way. Just let me restart my learning without the guilt trip, geez.

Language learning, Language learning, Interface

Learning, Real-life application, Opening screen

positive, positive, negative

Language learning - Learning - positive, Language learning - Real-life application - positive, Interface - Opening screen - negative

### USER:Great language learning app, I’ve been learning German using Babbel. I feel like I’ve gotten a really good understanding of how the language works; you’re not just memorizing stuff like other apps. I put my german to the test recently traveling in Switzerland, Austria, and Germany and was relieved to find that (although I made mistakes all the time as all learners do) I was actually able to create sentences and respond to real life scenarios. , , The only part that I really, truly dislike is that when you don’t use the app for a few days, the opening screen says something like “welcome back! It’s ok, the important thing is that you showed up!” I guess that this is probably meant to be encouraging, but it does not come off that way. Just let me restart my learning without the guilt trip, geez. ### ASSISTANT: Language learning - Learning - positive, Language learning - Real-life application - positive, Interface - Opening screen - negative )))

### Review: title: Great language learning app, content: I’ve been learning German using Babbel. I feel like I’ve gotten a really good understanding of how the language works; you’re not just memorizing stuff like other apps. I put my german to the test recently traveling in Switzerland, Austria, and Germany and was relieved to find that (although I made mistakes all the time as all learners do) I was actually able to create sentences and respond to real life scenarios. , , The only part that I really, truly dislike is that when you don’t use the app for a few days, the opening screen says something like “welcome back! It’s ok, the important thing is that you showed up!” I guess that this is probably meant to be encouraging, but it does not come off that way. Just let me restart my learning without the guilt trip, geez. ### Analysis: categories: Language learning, Language learning, Interface, aspects: Learning, Real-life application, Opening screen, sentiments: positive, positive, negative )))

### Review: title: Great language learning app, content: I’ve been learning German using Babbel. I feel like I’ve gotten a really good understanding of how the language works; you’re not just memorizing stuff like other apps. I put my german to the test recently traveling in Switzerland, Austria, and Germany and was relieved to find that (although I made mistakes all the time as all learners do) I was actually able to create sentences and respond to real life scenarios. , , The only part that I really, truly dislike is that when you don’t use the app for a few days, the opening screen says something like “welcome back! It’s ok, the important thing is that you showed up!” I guess that this is probably meant to be encouraging, but it does not come off that way. Just let me restart my learning without the guilt trip, geez. ### Analysis: categories: (Language learning, Language learning, Interface) aspects: (Learning, Real-life application, Opening screen) sentiments: (positive, positive, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Great language learning app, I’ve been learning German using Babbel. I feel like I’ve gotten a really good understanding of how the language works; you’re not just memorizing stuff like other apps. I put my german to the test recently traveling in Switzerland, Austria, and Germany and was relieved to find that (although I made mistakes all the time as all learners do) I was actually able to create sentences and respond to real life scenarios. , , The only part that I really, truly dislike is that when you don’t use the app for a few days, the opening screen says something like “welcome back! It’s ok, the important thing is that you showed up!” I guess that this is probably meant to be encouraging, but it does not come off that way. Just let me restart my learning without the guilt trip, geez. Output: Language learning - Learning - positive, Language learning - Real-life application - positive, Interface - Opening screen - negative $$$

Used to be good

Recent changes to search function and layout ruined the shopping experience for me. Now you can only very a handful of items and then have to click next and wait for the next page to load. Also, it now list same items multiple times in search results. You also have to log in multiple times. Last there seems to be a glitch when you go to ask a question on the product page, the page scrolls down to the bottom. Not app related but what’s up with subscribe and save?? Used to be if you subscribed to more than 5 items you would get 15% off. Now it seems you only get 5% or 10%. I ended up canceling a lot of my subscriptions. Experience seems to be going down hill.

User Interface, User Interface, App Performance, App Performance, Subscription Service

Search Function, Layout, Page Load Speed, Glitches, Discount

Negative, Negative, Negative, Negative, Negative

User Interface - Search Function - Negative, User Interface - Layout - Negative, App Performance - Page Load Speed - Negative, App Performance - Glitches - Negative, Subscription Service - Discount - Negative

### USER:Used to be good, Recent changes to search function and layout ruined the shopping experience for me. Now you can only very a handful of items and then have to click next and wait for the next page to load. Also, it now list same items multiple times in search results. You also have to log in multiple times. Last there seems to be a glitch when you go to ask a question on the product page, the page scrolls down to the bottom. Not app related but what’s up with subscribe and save?? Used to be if you subscribed to more than 5 items you would get 15% off. Now it seems you only get 5% or 10%. I ended up canceling a lot of my subscriptions. Experience seems to be going down hill. ### ASSISTANT: User Interface - Search Function - Negative, User Interface - Layout - Negative, App Performance - Page Load Speed - Negative, App Performance - Glitches - Negative, Subscription Service - Discount - Negative )))

### Review: title: Used to be good, content: Recent changes to search function and layout ruined the shopping experience for me. Now you can only very a handful of items and then have to click next and wait for the next page to load. Also, it now list same items multiple times in search results. You also have to log in multiple times. Last there seems to be a glitch when you go to ask a question on the product page, the page scrolls down to the bottom. Not app related but what’s up with subscribe and save?? Used to be if you subscribed to more than 5 items you would get 15% off. Now it seems you only get 5% or 10%. I ended up canceling a lot of my subscriptions. Experience seems to be going down hill. ### Analysis: categories: User Interface, User Interface, App Performance, App Performance, Subscription Service, aspects: Search Function, Layout, Page Load Speed, Glitches, Discount, sentiments: Negative, Negative, Negative, Negative, Negative )))

### Review: title: Used to be good, content: Recent changes to search function and layout ruined the shopping experience for me. Now you can only very a handful of items and then have to click next and wait for the next page to load. Also, it now list same items multiple times in search results. You also have to log in multiple times. Last there seems to be a glitch when you go to ask a question on the product page, the page scrolls down to the bottom. Not app related but what’s up with subscribe and save?? Used to be if you subscribed to more than 5 items you would get 15% off. Now it seems you only get 5% or 10%. I ended up canceling a lot of my subscriptions. Experience seems to be going down hill. ### Analysis: categories: (User Interface, User Interface, App Performance, App Performance, Subscription Service) aspects: (Search Function, Layout, Page Load Speed, Glitches, Discount) sentiments: (Negative, Negative, Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Used to be good, Recent changes to search function and layout ruined the shopping experience for me. Now you can only very a handful of items and then have to click next and wait for the next page to load. Also, it now list same items multiple times in search results. You also have to log in multiple times. Last there seems to be a glitch when you go to ask a question on the product page, the page scrolls down to the bottom. Not app related but what’s up with subscribe and save?? Used to be if you subscribed to more than 5 items you would get 15% off. Now it seems you only get 5% or 10%. I ended up canceling a lot of my subscriptions. Experience seems to be going down hill. Output: User Interface - Search Function - Negative, User Interface - Layout - Negative, App Performance - Page Load Speed - Negative, App Performance - Glitches - Negative, Subscription Service - Discount - Negative $$$

For Peace of Mind

I’ve always worried about routine health issues when traveling, out-of-state, away from my chosen health care provider. Years ago I signed up for this program when my health care provider partnered with them. , , Well, today while vacationing in Tampa, my wife wasn’t feeling well and she suggested we call Teladoc, so we did. What a vacation saver this proved to be. Every person involved in the process, from the specialist who assisted in registering my wife, to the Doctor who placed a phone call to talk with my wife, to the billing process, to a local pharmacy filling the Teladoc Doctor prescription ... It all worked flawlessly and exactly how I had always hoped it would.

Healthcare, Healthcare, Healthcare

Healthcare Services, Doctor, Prescription

positive, positive, positive

Healthcare - Healthcare Services - positive, Healthcare - Doctor - positive, Healthcare - Prescription - positive

### USER:For Peace of Mind, I’ve always worried about routine health issues when traveling, out-of-state, away from my chosen health care provider. Years ago I signed up for this program when my health care provider partnered with them. , , Well, today while vacationing in Tampa, my wife wasn’t feeling well and she suggested we call Teladoc, so we did. What a vacation saver this proved to be. Every person involved in the process, from the specialist who assisted in registering my wife, to the Doctor who placed a phone call to talk with my wife, to the billing process, to a local pharmacy filling the Teladoc Doctor prescription ... It all worked flawlessly and exactly how I had always hoped it would. ### ASSISTANT: Healthcare - Healthcare Services - positive, Healthcare - Doctor - positive, Healthcare - Prescription - positive )))

### Review: title: For Peace of Mind, content: I’ve always worried about routine health issues when traveling, out-of-state, away from my chosen health care provider. Years ago I signed up for this program when my health care provider partnered with them. , , Well, today while vacationing in Tampa, my wife wasn’t feeling well and she suggested we call Teladoc, so we did. What a vacation saver this proved to be. Every person involved in the process, from the specialist who assisted in registering my wife, to the Doctor who placed a phone call to talk with my wife, to the billing process, to a local pharmacy filling the Teladoc Doctor prescription ... It all worked flawlessly and exactly how I had always hoped it would. ### Analysis: categories: Healthcare, Healthcare, Healthcare, aspects: Healthcare Services, Doctor, Prescription, sentiments: positive, positive, positive )))

### Review: title: For Peace of Mind, content: I’ve always worried about routine health issues when traveling, out-of-state, away from my chosen health care provider. Years ago I signed up for this program when my health care provider partnered with them. , , Well, today while vacationing in Tampa, my wife wasn’t feeling well and she suggested we call Teladoc, so we did. What a vacation saver this proved to be. Every person involved in the process, from the specialist who assisted in registering my wife, to the Doctor who placed a phone call to talk with my wife, to the billing process, to a local pharmacy filling the Teladoc Doctor prescription ... It all worked flawlessly and exactly how I had always hoped it would. ### Analysis: categories: (Healthcare, Healthcare, Healthcare) aspects: (Healthcare Services, Doctor, Prescription) sentiments: (positive, positive, positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: For Peace of Mind, I’ve always worried about routine health issues when traveling, out-of-state, away from my chosen health care provider. Years ago I signed up for this program when my health care provider partnered with them. , , Well, today while vacationing in Tampa, my wife wasn’t feeling well and she suggested we call Teladoc, so we did. What a vacation saver this proved to be. Every person involved in the process, from the specialist who assisted in registering my wife, to the Doctor who placed a phone call to talk with my wife, to the billing process, to a local pharmacy filling the Teladoc Doctor prescription ... It all worked flawlessly and exactly how I had always hoped it would. Output: Healthcare - Healthcare Services - positive, Healthcare - Doctor - positive, Healthcare - Prescription - positive $$$

Teladoc has a lot of room for improvement on the little things

Lots of issues with this app but also Teladoc in general. For starters it accosts you with three prompts at the beginning every single time you log on, and every time you have to say “I’ll skip this step” if you don’t want to accept. It also sends so many unnecessary “messages” that you constantly have to log in for in the message center. It forces you to answer (lengthy) questions and surveys that are never used by the doctor. , , It’s confusing that you have to go to “my messages” to handle appointments. It would be so much better if there was just an area on the main page where you could manage your appointment, , There are occasional technical issues but video quality is usually decent, better on the app than on the computer. In principle the service is good just frustrating to use because of these annoyances

App Features, App Features, App Features, App Features, App Features, App Features

Features, Login Process, Message Center, Questions and Surveys, Appointment Management, Video Quality

negative, negative, negative, negative, negative, positive

App Features - Features - negative, App Features - Login Process - negative, App Features - Message Center - negative, App Features - Questions and Surveys - negative, App Features - Appointment Management - negative, App Features - Video Quality - positive

### USER:Teladoc has a lot of room for improvement on the little things, Lots of issues with this app but also Teladoc in general. For starters it accosts you with three prompts at the beginning every single time you log on, and every time you have to say “I’ll skip this step” if you don’t want to accept. It also sends so many unnecessary “messages” that you constantly have to log in for in the message center. It forces you to answer (lengthy) questions and surveys that are never used by the doctor. , , It’s confusing that you have to go to “my messages” to handle appointments. It would be so much better if there was just an area on the main page where you could manage your appointment, , There are occasional technical issues but video quality is usually decent, better on the app than on the computer. In principle the service is good just frustrating to use because of these annoyances ### ASSISTANT: App Features - Features - negative, App Features - Login Process - negative, App Features - Message Center - negative, App Features - Questions and Surveys - negative, App Features - Appointment Management - negative, App Features - Video Quality - positive )))

### Review: title: Teladoc has a lot of room for improvement on the little things, content: Lots of issues with this app but also Teladoc in general. For starters it accosts you with three prompts at the beginning every single time you log on, and every time you have to say “I’ll skip this step” if you don’t want to accept. It also sends so many unnecessary “messages” that you constantly have to log in for in the message center. It forces you to answer (lengthy) questions and surveys that are never used by the doctor. , , It’s confusing that you have to go to “my messages” to handle appointments. It would be so much better if there was just an area on the main page where you could manage your appointment, , There are occasional technical issues but video quality is usually decent, better on the app than on the computer. In principle the service is good just frustrating to use because of these annoyances ### Analysis: categories: App Features, App Features, App Features, App Features, App Features, App Features, aspects: Features, Login Process, Message Center, Questions and Surveys, Appointment Management, Video Quality, sentiments: negative, negative, negative, negative, negative, positive )))

### Review: title: Teladoc has a lot of room for improvement on the little things, content: Lots of issues with this app but also Teladoc in general. For starters it accosts you with three prompts at the beginning every single time you log on, and every time you have to say “I’ll skip this step” if you don’t want to accept. It also sends so many unnecessary “messages” that you constantly have to log in for in the message center. It forces you to answer (lengthy) questions and surveys that are never used by the doctor. , , It’s confusing that you have to go to “my messages” to handle appointments. It would be so much better if there was just an area on the main page where you could manage your appointment, , There are occasional technical issues but video quality is usually decent, better on the app than on the computer. In principle the service is good just frustrating to use because of these annoyances ### Analysis: categories: (App Features, App Features, App Features, App Features, App Features, App Features) aspects: (Features, Login Process, Message Center, Questions and Surveys, Appointment Management, Video Quality) sentiments: (negative, negative, negative, negative, negative, positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Teladoc has a lot of room for improvement on the little things, Lots of issues with this app but also Teladoc in general. For starters it accosts you with three prompts at the beginning every single time you log on, and every time you have to say “I’ll skip this step” if you don’t want to accept. It also sends so many unnecessary “messages” that you constantly have to log in for in the message center. It forces you to answer (lengthy) questions and surveys that are never used by the doctor. , , It’s confusing that you have to go to “my messages” to handle appointments. It would be so much better if there was just an area on the main page where you could manage your appointment, , There are occasional technical issues but video quality is usually decent, better on the app than on the computer. In principle the service is good just frustrating to use because of these annoyances Output: App Features - Features - negative, App Features - Login Process - negative, App Features - Message Center - negative, App Features - Questions and Surveys - negative, App Features - Appointment Management - negative, App Features - Video Quality - positive $$$

They don’t help people with seizures

It’s very super upsetting how they say they have neurologists on here but yet they refuse to help people with seizures so what’s the point of having neurologist on this app if they refuse to help people with seizures?!, Mine was already diagnosed decades ago how my seizures get triggered by the heat and the only medicine that works AND AN OLD DOCTOR OF MINE WHO IS RETIRED IS NO LONGER WORKING HAVE SAID THAT MEDICINE IS A TREATMENT FOR SEIZURES! i only asked for 300mg of gabapentin! I DIDNT ASK FOR A REFILL I only requested to get it cause I needed it for the heat and haven’t taken it for so long cause my previous doctor RETIRED and there are NO DOCTORS IN MY AREA THAT TAKE MY MEDICAID!!!! but noooooo she was too scared cause how it’s an off Medicine?! and said something about how it was just for nerves not really proven for seizures WHICH IS WEIRD BECAUSE MY OLD DOCTOR SAID IT WAS PROVEN FOR SEIZURES! IT EVEN SAYS IT ONLINE! she even assumed I was wanting a refill when I wasn’t! I DIDNT SAY I WANTED A REFILL! i wanted to GET ONE prescribed by another doctor! because like I said MY OLD DOCTOR RETIRED no one else in my area TAKES MY MEDICAID! this app is big joke!

Healthcare, Healthcare, Healthcare, Healthcare

Doctor, Medication, Availability, Ease of Use

Negative, Negative, Negative, Negative

Healthcare - Doctor - Negative, Healthcare - Medication - Negative, Healthcare - Availability - Negative, Healthcare - Ease of Use - Negative

### USER:They don’t help people with seizures, It’s very super upsetting how they say they have neurologists on here but yet they refuse to help people with seizures so what’s the point of having neurologist on this app if they refuse to help people with seizures?!, Mine was already diagnosed decades ago how my seizures get triggered by the heat and the only medicine that works AND AN OLD DOCTOR OF MINE WHO IS RETIRED IS NO LONGER WORKING HAVE SAID THAT MEDICINE IS A TREATMENT FOR SEIZURES! i only asked for 300mg of gabapentin! I DIDNT ASK FOR A REFILL I only requested to get it cause I needed it for the heat and haven’t taken it for so long cause my previous doctor RETIRED and there are NO DOCTORS IN MY AREA THAT TAKE MY MEDICAID!!!! but noooooo she was too scared cause how it’s an off Medicine?! and said something about how it was just for nerves not really proven for seizures WHICH IS WEIRD BECAUSE MY OLD DOCTOR SAID IT WAS PROVEN FOR SEIZURES! IT EVEN SAYS IT ONLINE! she even assumed I was wanting a refill when I wasn’t! I DIDNT SAY I WANTED A REFILL! i wanted to GET ONE prescribed by another doctor! because like I said MY OLD DOCTOR RETIRED no one else in my area TAKES MY MEDICAID! this app is big joke! ### ASSISTANT: Healthcare - Doctor - Negative, Healthcare - Medication - Negative, Healthcare - Availability - Negative, Healthcare - Ease of Use - Negative )))

### Review: title: They don’t help people with seizures, content: It’s very super upsetting how they say they have neurologists on here but yet they refuse to help people with seizures so what’s the point of having neurologist on this app if they refuse to help people with seizures?!, Mine was already diagnosed decades ago how my seizures get triggered by the heat and the only medicine that works AND AN OLD DOCTOR OF MINE WHO IS RETIRED IS NO LONGER WORKING HAVE SAID THAT MEDICINE IS A TREATMENT FOR SEIZURES! i only asked for 300mg of gabapentin! I DIDNT ASK FOR A REFILL I only requested to get it cause I needed it for the heat and haven’t taken it for so long cause my previous doctor RETIRED and there are NO DOCTORS IN MY AREA THAT TAKE MY MEDICAID!!!! but noooooo she was too scared cause how it’s an off Medicine?! and said something about how it was just for nerves not really proven for seizures WHICH IS WEIRD BECAUSE MY OLD DOCTOR SAID IT WAS PROVEN FOR SEIZURES! IT EVEN SAYS IT ONLINE! she even assumed I was wanting a refill when I wasn’t! I DIDNT SAY I WANTED A REFILL! i wanted to GET ONE prescribed by another doctor! because like I said MY OLD DOCTOR RETIRED no one else in my area TAKES MY MEDICAID! this app is big joke! ### Analysis: categories: Healthcare, Healthcare, Healthcare, Healthcare, aspects: Doctor, Medication, Availability, Ease of Use, sentiments: Negative, Negative, Negative, Negative )))

### Review: title: They don’t help people with seizures, content: It’s very super upsetting how they say they have neurologists on here but yet they refuse to help people with seizures so what’s the point of having neurologist on this app if they refuse to help people with seizures?!, Mine was already diagnosed decades ago how my seizures get triggered by the heat and the only medicine that works AND AN OLD DOCTOR OF MINE WHO IS RETIRED IS NO LONGER WORKING HAVE SAID THAT MEDICINE IS A TREATMENT FOR SEIZURES! i only asked for 300mg of gabapentin! I DIDNT ASK FOR A REFILL I only requested to get it cause I needed it for the heat and haven’t taken it for so long cause my previous doctor RETIRED and there are NO DOCTORS IN MY AREA THAT TAKE MY MEDICAID!!!! but noooooo she was too scared cause how it’s an off Medicine?! and said something about how it was just for nerves not really proven for seizures WHICH IS WEIRD BECAUSE MY OLD DOCTOR SAID IT WAS PROVEN FOR SEIZURES! IT EVEN SAYS IT ONLINE! she even assumed I was wanting a refill when I wasn’t! I DIDNT SAY I WANTED A REFILL! i wanted to GET ONE prescribed by another doctor! because like I said MY OLD DOCTOR RETIRED no one else in my area TAKES MY MEDICAID! this app is big joke! ### Analysis: categories: (Healthcare, Healthcare, Healthcare, Healthcare) aspects: (Doctor, Medication, Availability, Ease of Use) sentiments: (Negative, Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: They don’t help people with seizures, It’s very super upsetting how they say they have neurologists on here but yet they refuse to help people with seizures so what’s the point of having neurologist on this app if they refuse to help people with seizures?!, Mine was already diagnosed decades ago how my seizures get triggered by the heat and the only medicine that works AND AN OLD DOCTOR OF MINE WHO IS RETIRED IS NO LONGER WORKING HAVE SAID THAT MEDICINE IS A TREATMENT FOR SEIZURES! i only asked for 300mg of gabapentin! I DIDNT ASK FOR A REFILL I only requested to get it cause I needed it for the heat and haven’t taken it for so long cause my previous doctor RETIRED and there are NO DOCTORS IN MY AREA THAT TAKE MY MEDICAID!!!! but noooooo she was too scared cause how it’s an off Medicine?! and said something about how it was just for nerves not really proven for seizures WHICH IS WEIRD BECAUSE MY OLD DOCTOR SAID IT WAS PROVEN FOR SEIZURES! IT EVEN SAYS IT ONLINE! she even assumed I was wanting a refill when I wasn’t! I DIDNT SAY I WANTED A REFILL! i wanted to GET ONE prescribed by another doctor! because like I said MY OLD DOCTOR RETIRED no one else in my area TAKES MY MEDICAID! this app is big joke! Output: Healthcare - Doctor - Negative, Healthcare - Medication - Negative, Healthcare - Availability - Negative, Healthcare - Ease of Use - Negative $$$

Horrible customer service

Like many people who began playing clash of clans at a young age like I did, I stopped playing for a few years. During this quarantine, I wanted to play on my old account but wasn’t sure how to go about getting it back. I contacted supercell from a new account, provided them information about my old account and spent pretty much a full day providing that information to a bot. The next day I was responded to by someone named Santiago. He asked me a few more questions, payment history, old account name, etc. I went to log back in a few hours later to see if Santiago had responded, and I was unable to do so. My account was permanently banned for a phishing attempt. I’ve emailed them twice now and haven’t gotten a reply that didn’t seem auto-generated. I don’t know how such a huge company doesnt have a phone number to call. Now, I don’t know if I’ll be able to play since my apple id is permanently banned due to an attempt to recover my old account. Horrible, horrible customer service. If anyone sees this from supercell my id was chadywick, i was level 88 with a townhall 9. Please help me get my account back so I can play while we’re all quarantined!

Customer Service

Responsiveness

negative

Customer Service - Responsiveness - negative

### USER:Horrible customer service, Like many people who began playing clash of clans at a young age like I did, I stopped playing for a few years. During this quarantine, I wanted to play on my old account but wasn’t sure how to go about getting it back. I contacted supercell from a new account, provided them information about my old account and spent pretty much a full day providing that information to a bot. The next day I was responded to by someone named Santiago. He asked me a few more questions, payment history, old account name, etc. I went to log back in a few hours later to see if Santiago had responded, and I was unable to do so. My account was permanently banned for a phishing attempt. I’ve emailed them twice now and haven’t gotten a reply that didn’t seem auto-generated. I don’t know how such a huge company doesnt have a phone number to call. Now, I don’t know if I’ll be able to play since my apple id is permanently banned due to an attempt to recover my old account. Horrible, horrible customer service. If anyone sees this from supercell my id was chadywick, i was level 88 with a townhall 9. Please help me get my account back so I can play while we’re all quarantined! ### ASSISTANT: Customer Service - Responsiveness - negative )))

### Review: title: Horrible customer service, content: Like many people who began playing clash of clans at a young age like I did, I stopped playing for a few years. During this quarantine, I wanted to play on my old account but wasn’t sure how to go about getting it back. I contacted supercell from a new account, provided them information about my old account and spent pretty much a full day providing that information to a bot. The next day I was responded to by someone named Santiago. He asked me a few more questions, payment history, old account name, etc. I went to log back in a few hours later to see if Santiago had responded, and I was unable to do so. My account was permanently banned for a phishing attempt. I’ve emailed them twice now and haven’t gotten a reply that didn’t seem auto-generated. I don’t know how such a huge company doesnt have a phone number to call. Now, I don’t know if I’ll be able to play since my apple id is permanently banned due to an attempt to recover my old account. Horrible, horrible customer service. If anyone sees this from supercell my id was chadywick, i was level 88 with a townhall 9. Please help me get my account back so I can play while we’re all quarantined! ### Analysis: categories: Customer Service, aspects: Responsiveness, sentiments: negative )))

### Review: title: Horrible customer service, content: Like many people who began playing clash of clans at a young age like I did, I stopped playing for a few years. During this quarantine, I wanted to play on my old account but wasn’t sure how to go about getting it back. I contacted supercell from a new account, provided them information about my old account and spent pretty much a full day providing that information to a bot. The next day I was responded to by someone named Santiago. He asked me a few more questions, payment history, old account name, etc. I went to log back in a few hours later to see if Santiago had responded, and I was unable to do so. My account was permanently banned for a phishing attempt. I’ve emailed them twice now and haven’t gotten a reply that didn’t seem auto-generated. I don’t know how such a huge company doesnt have a phone number to call. Now, I don’t know if I’ll be able to play since my apple id is permanently banned due to an attempt to recover my old account. Horrible, horrible customer service. If anyone sees this from supercell my id was chadywick, i was level 88 with a townhall 9. Please help me get my account back so I can play while we’re all quarantined! ### Analysis: categories: (Customer Service) aspects: (Responsiveness) sentiments: (negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Horrible customer service, Like many people who began playing clash of clans at a young age like I did, I stopped playing for a few years. During this quarantine, I wanted to play on my old account but wasn’t sure how to go about getting it back. I contacted supercell from a new account, provided them information about my old account and spent pretty much a full day providing that information to a bot. The next day I was responded to by someone named Santiago. He asked me a few more questions, payment history, old account name, etc. I went to log back in a few hours later to see if Santiago had responded, and I was unable to do so. My account was permanently banned for a phishing attempt. I’ve emailed them twice now and haven’t gotten a reply that didn’t seem auto-generated. I don’t know how such a huge company doesnt have a phone number to call. Now, I don’t know if I’ll be able to play since my apple id is permanently banned due to an attempt to recover my old account. Horrible, horrible customer service. If anyone sees this from supercell my id was chadywick, i was level 88 with a townhall 9. Please help me get my account back so I can play while we’re all quarantined! Output: Customer Service - Responsiveness - negative $$$

Great so far! Would be great for homeschoolers!

I’ve only completed two lessons, but I absolutely love the essential information along the way. I also use another language learning app which does not give such information along the way. This is more straightforward and less game-like, so I feel that I understand more and am learning faster. Yet, don’t think it’s boring or too difficult because of the format. Absolutely the contrary! I am able to respond without having to think about it so much; I just know it better this way. It definitely is intuitive, natural learning! Thanks for such a great app! If this stays available, maybe I can learn another language after Spanish! This is definitely worth the small monthly fee for anyone serious about learning a different language. I wish this had been available when my daughter was learning Spanish as a homeschool course. She didn’t retain anything really from the expensive curriculum with many bulky books, but I really think she would love this and actually learn the language! Thanks for all your hard work put into this app! Or rather...Gracias por todo su arduo trabajo!

Education, Education, Education, Effectiveness, Effectiveness, Effort

Content, Format, Value, Comprehension, Retention, Value

Positive, Positive, Positive, Positive, Positive, Positive

Education - Content - Positive, Education - Format - Positive, Education - Value - Positive, Effectiveness - Comprehension - Positive, Effectiveness - Retention - Positive, Effort - Value - Positive

### USER:Great so far! Would be great for homeschoolers!, I’ve only completed two lessons, but I absolutely love the essential information along the way. I also use another language learning app which does not give such information along the way. This is more straightforward and less game-like, so I feel that I understand more and am learning faster. Yet, don’t think it’s boring or too difficult because of the format. Absolutely the contrary! I am able to respond without having to think about it so much; I just know it better this way. It definitely is intuitive, natural learning! Thanks for such a great app! If this stays available, maybe I can learn another language after Spanish! This is definitely worth the small monthly fee for anyone serious about learning a different language. I wish this had been available when my daughter was learning Spanish as a homeschool course. She didn’t retain anything really from the expensive curriculum with many bulky books, but I really think she would love this and actually learn the language! Thanks for all your hard work put into this app! Or rather...Gracias por todo su arduo trabajo! ### ASSISTANT: Education - Content - Positive, Education - Format - Positive, Education - Value - Positive, Effectiveness - Comprehension - Positive, Effectiveness - Retention - Positive, Effort - Value - Positive )))

### Review: title: Great so far! Would be great for homeschoolers!, content: I’ve only completed two lessons, but I absolutely love the essential information along the way. I also use another language learning app which does not give such information along the way. This is more straightforward and less game-like, so I feel that I understand more and am learning faster. Yet, don’t think it’s boring or too difficult because of the format. Absolutely the contrary! I am able to respond without having to think about it so much; I just know it better this way. It definitely is intuitive, natural learning! Thanks for such a great app! If this stays available, maybe I can learn another language after Spanish! This is definitely worth the small monthly fee for anyone serious about learning a different language. I wish this had been available when my daughter was learning Spanish as a homeschool course. She didn’t retain anything really from the expensive curriculum with many bulky books, but I really think she would love this and actually learn the language! Thanks for all your hard work put into this app! Or rather...Gracias por todo su arduo trabajo! ### Analysis: categories: Education, Education, Education, Effectiveness, Effectiveness, Effort, aspects: Content, Format, Value, Comprehension, Retention, Value, sentiments: Positive, Positive, Positive, Positive, Positive, Positive )))

### Review: title: Great so far! Would be great for homeschoolers!, content: I’ve only completed two lessons, but I absolutely love the essential information along the way. I also use another language learning app which does not give such information along the way. This is more straightforward and less game-like, so I feel that I understand more and am learning faster. Yet, don’t think it’s boring or too difficult because of the format. Absolutely the contrary! I am able to respond without having to think about it so much; I just know it better this way. It definitely is intuitive, natural learning! Thanks for such a great app! If this stays available, maybe I can learn another language after Spanish! This is definitely worth the small monthly fee for anyone serious about learning a different language. I wish this had been available when my daughter was learning Spanish as a homeschool course. She didn’t retain anything really from the expensive curriculum with many bulky books, but I really think she would love this and actually learn the language! Thanks for all your hard work put into this app! Or rather...Gracias por todo su arduo trabajo! ### Analysis: categories: (Education, Education, Education, Effectiveness, Effectiveness, Effort) aspects: (Content, Format, Value, Comprehension, Retention, Value) sentiments: (Positive, Positive, Positive, Positive, Positive, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Great so far! Would be great for homeschoolers!, I’ve only completed two lessons, but I absolutely love the essential information along the way. I also use another language learning app which does not give such information along the way. This is more straightforward and less game-like, so I feel that I understand more and am learning faster. Yet, don’t think it’s boring or too difficult because of the format. Absolutely the contrary! I am able to respond without having to think about it so much; I just know it better this way. It definitely is intuitive, natural learning! Thanks for such a great app! If this stays available, maybe I can learn another language after Spanish! This is definitely worth the small monthly fee for anyone serious about learning a different language. I wish this had been available when my daughter was learning Spanish as a homeschool course. She didn’t retain anything really from the expensive curriculum with many bulky books, but I really think she would love this and actually learn the language! Thanks for all your hard work put into this app! Or rather...Gracias por todo su arduo trabajo! Output: Education - Content - Positive, Education - Format - Positive, Education - Value - Positive, Effectiveness - Comprehension - Positive, Effectiveness - Retention - Positive, Effort - Value - Positive $$$

Customer support

I love not having to call if there is an issue. The mobile app has great automated features to reach someone and when there is a problem it’s resolved quickly and in the manner I request instead of just a refund . - meaning I was able to get half of my order refunded and the other half mailed again as my first package was listed lost. The items I needed more quickly than could arrive were swiftly refunded and the other items mailed again without a problem this time - super convenient!

Customer support, Customer support, Customer support, Customer support

Chatbot features, Problem resolution, Refund flexibility, Convenience

positive, positive, positive, positive

Customer support - Chatbot features - positive, Customer support - Problem resolution - positive, Customer support - Refund flexibility - positive, Customer support - Convenience - positive

### USER:Customer support, I love not having to call if there is an issue. The mobile app has great automated features to reach someone and when there is a problem it’s resolved quickly and in the manner I request instead of just a refund . - meaning I was able to get half of my order refunded and the other half mailed again as my first package was listed lost. The items I needed more quickly than could arrive were swiftly refunded and the other items mailed again without a problem this time - super convenient! ### ASSISTANT: - Chatbot features - positive, - Problem resolution - positive, - Refund flexibility - positive, - Convenience - positive )))

### Review: title: Customer support, content: I love not having to call if there is an issue. The mobile app has great automated features to reach someone and when there is a problem it’s resolved quickly and in the manner I request instead of just a refund . - meaning I was able to get half of my order refunded and the other half mailed again as my first package was listed lost. The items I needed more quickly than could arrive were swiftly refunded and the other items mailed again without a problem this time - super convenient! ### Analysis: categories: Customer support, Customer support, Customer support, Customer support, aspects: Chatbot features, Problem resolution, Refund flexibility, Convenience, sentiments: positive, positive, positive, positive )))

### Review: title: Customer support, content: I love not having to call if there is an issue. The mobile app has great automated features to reach someone and when there is a problem it’s resolved quickly and in the manner I request instead of just a refund . - meaning I was able to get half of my order refunded and the other half mailed again as my first package was listed lost. The items I needed more quickly than could arrive were swiftly refunded and the other items mailed again without a problem this time - super convenient! ### Analysis: categories: (Customer support, Customer support, Customer support, Customer support) aspects: (Chatbot features, Problem resolution, Refund flexibility, Convenience) sentiments: (positive, positive, positive, positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Customer support, I love not having to call if there is an issue. The mobile app has great automated features to reach someone and when there is a problem it’s resolved quickly and in the manner I request instead of just a refund . - meaning I was able to get half of my order refunded and the other half mailed again as my first package was listed lost. The items I needed more quickly than could arrive were swiftly refunded and the other items mailed again without a problem this time - super convenient! Output: - Chatbot features - positive, - Problem resolution - positive, - Refund flexibility - positive, - Convenience - positive $$$

Using Whatsapp to manage my activities >

I’m 75 and disabled (fell down a flight of stairs 26 years ago)., , I rely on communicating with service providers through this app. I use it daily to confirm upcoming appointments- AND GETTING TO THEM; Getting my RX’s delivered by CVS; Hearing about Test results (Blood & other results… Colonoscopy, Cancer screenings/other AGE related highlights!, , I even use this to create my shopping lists (both to see if someone is able to get some items for me & to read what I need and go to get the stuff myself providing someone drives me there)., , I use it as a ‘social’ networking tool / And yes I’m 75 and these online tools help to keep my mind (sig. brain) functioning as well as it can. It will also alert caregivers if I’m not doing well . They can alert me to that fact; and get help. So it’s a creative tool that I have incorporated into a ‘lifestyle’ framework.

Messaging, Messaging, Social, Social, Social

Utility, Accessibility, Socialization, Mental health, Caregiving

positive, positive, positive, positive, positive

Messaging - Utility - positive, Messaging - Accessibility - positive, Social - Socialization - positive, Social - Mental health - positive, Social - Caregiving - positive

### USER:Using Whatsapp to manage my activities >, I’m 75 and disabled (fell down a flight of stairs 26 years ago)., , I rely on communicating with service providers through this app. I use it daily to confirm upcoming appointments- AND GETTING TO THEM; Getting my RX’s delivered by CVS; Hearing about Test results (Blood & other results… Colonoscopy, Cancer screenings/other AGE related highlights!, , I even use this to create my shopping lists (both to see if someone is able to get some items for me & to read what I need and go to get the stuff myself providing someone drives me there)., , I use it as a ‘social’ networking tool / And yes I’m 75 and these online tools help to keep my mind (sig. brain) functioning as well as it can. It will also alert caregivers if I’m not doing well . They can alert me to that fact; and get help. So it’s a creative tool that I have incorporated into a ‘lifestyle’ framework. ### ASSISTANT: Messaging - Utility - positive, Messaging - Accessibility - positive, Social - Socialization - positive, Social - Mental health - positive, Social - Caregiving - positive )))

### Review: title: Using Whatsapp to manage my activities >, content: I’m 75 and disabled (fell down a flight of stairs 26 years ago)., , I rely on communicating with service providers through this app. I use it daily to confirm upcoming appointments- AND GETTING TO THEM; Getting my RX’s delivered by CVS; Hearing about Test results (Blood & other results… Colonoscopy, Cancer screenings/other AGE related highlights!, , I even use this to create my shopping lists (both to see if someone is able to get some items for me & to read what I need and go to get the stuff myself providing someone drives me there)., , I use it as a ‘social’ networking tool / And yes I’m 75 and these online tools help to keep my mind (sig. brain) functioning as well as it can. It will also alert caregivers if I’m not doing well . They can alert me to that fact; and get help. So it’s a creative tool that I have incorporated into a ‘lifestyle’ framework. ### Analysis: categories: Messaging, Messaging, Social, Social, Social, aspects: Utility, Accessibility, Socialization, Mental health, Caregiving, sentiments: positive, positive, positive, positive, positive )))

### Review: title: Using Whatsapp to manage my activities >, content: I’m 75 and disabled (fell down a flight of stairs 26 years ago)., , I rely on communicating with service providers through this app. I use it daily to confirm upcoming appointments- AND GETTING TO THEM; Getting my RX’s delivered by CVS; Hearing about Test results (Blood & other results… Colonoscopy, Cancer screenings/other AGE related highlights!, , I even use this to create my shopping lists (both to see if someone is able to get some items for me & to read what I need and go to get the stuff myself providing someone drives me there)., , I use it as a ‘social’ networking tool / And yes I’m 75 and these online tools help to keep my mind (sig. brain) functioning as well as it can. It will also alert caregivers if I’m not doing well . They can alert me to that fact; and get help. So it’s a creative tool that I have incorporated into a ‘lifestyle’ framework. ### Analysis: categories: (Messaging, Messaging, Social, Social, Social) aspects: (Utility, Accessibility, Socialization, Mental health, Caregiving) sentiments: (positive, positive, positive, positive, positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Using Whatsapp to manage my activities >, I’m 75 and disabled (fell down a flight of stairs 26 years ago)., , I rely on communicating with service providers through this app. I use it daily to confirm upcoming appointments- AND GETTING TO THEM; Getting my RX’s delivered by CVS; Hearing about Test results (Blood & other results… Colonoscopy, Cancer screenings/other AGE related highlights!, , I even use this to create my shopping lists (both to see if someone is able to get some items for me & to read what I need and go to get the stuff myself providing someone drives me there)., , I use it as a ‘social’ networking tool / And yes I’m 75 and these online tools help to keep my mind (sig. brain) functioning as well as it can. It will also alert caregivers if I’m not doing well . They can alert me to that fact; and get help. So it’s a creative tool that I have incorporated into a ‘lifestyle’ framework. Output: Messaging - Utility - positive, Messaging - Accessibility - positive, Social - Socialization - positive, Social - Mental health - positive, Social - Caregiving - positive $$$

Dark mode

I love having my iOS in dark mode but I don’t want my whatsapp in dark mode! I hate the way it looks! We need an option within whatsapp to change from light to dark mode. Also need an option to change text bubble colors!! In dark mode, the text bubbles I send are in a dark teal color and I can’t change it!! Hate this new update!!!!!!!!!!! Please fix this, I use it everyday! Also, I don’t want to change the dark mode on my whole phone JUST for whatsapp!! Ugh!!

UI/UX, UI/UX

Dark mode, Text bubble colors

negative, negative

UI/UX - Dark mode - negative, UI/UX - Text bubble colors - negative

### USER:Dark mode, I love having my iOS in dark mode but I don’t want my whatsapp in dark mode! I hate the way it looks! We need an option within whatsapp to change from light to dark mode. Also need an option to change text bubble colors!! In dark mode, the text bubbles I send are in a dark teal color and I can’t change it!! Hate this new update!!!!!!!!!!! Please fix this, I use it everyday! Also, I don’t want to change the dark mode on my whole phone JUST for whatsapp!! Ugh!! ### ASSISTANT: UI/UX - - negative, UI/UX - Text bubble colors - negative )))

### Review: title: Dark mode, content: I love having my iOS in dark mode but I don’t want my whatsapp in dark mode! I hate the way it looks! We need an option within whatsapp to change from light to dark mode. Also need an option to change text bubble colors!! In dark mode, the text bubbles I send are in a dark teal color and I can’t change it!! Hate this new update!!!!!!!!!!! Please fix this, I use it everyday! Also, I don’t want to change the dark mode on my whole phone JUST for whatsapp!! Ugh!! ### Analysis: categories: UI/UX, UI/UX, aspects: Dark mode, Text bubble colors, sentiments: negative, negative )))

### Review: title: Dark mode, content: I love having my iOS in dark mode but I don’t want my whatsapp in dark mode! I hate the way it looks! We need an option within whatsapp to change from light to dark mode. Also need an option to change text bubble colors!! In dark mode, the text bubbles I send are in a dark teal color and I can’t change it!! Hate this new update!!!!!!!!!!! Please fix this, I use it everyday! Also, I don’t want to change the dark mode on my whole phone JUST for whatsapp!! Ugh!! ### Analysis: categories: (UI/UX, UI/UX) aspects: (Dark mode, Text bubble colors) sentiments: (negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Dark mode, I love having my iOS in dark mode but I don’t want my whatsapp in dark mode! I hate the way it looks! We need an option within whatsapp to change from light to dark mode. Also need an option to change text bubble colors!! In dark mode, the text bubbles I send are in a dark teal color and I can’t change it!! Hate this new update!!!!!!!!!!! Please fix this, I use it everyday! Also, I don’t want to change the dark mode on my whole phone JUST for whatsapp!! Ugh!! Output: UI/UX - - negative, UI/UX - Text bubble colors - negative $$$

Orders page

I’d like to have a better filter in orders. One that shows me all orders that are in a “transitive stage” together not separately although I guess some people would like that broken down further., , What I’d like to see is all orders still being delivered or being returned or waiting for return and I say return here but replacement applies as well. Or pending refund really talking about anything that has not concluded., , Why is this a problem? I don’t want to scroll back forever if I order a lot of things but I need to check a return for an item I purchased nearly a month ago.

Order Management, Order Management

Filter, Return Status

Negative, Negative

Order Management - Filter - Negative, Order Management - Return Status - Negative

### USER:Orders page, I’d like to have a better filter in orders. One that shows me all orders that are in a “transitive stage” together not separately although I guess some people would like that broken down further., , What I’d like to see is all orders still being delivered or being returned or waiting for return and I say return here but replacement applies as well. Or pending refund really talking about anything that has not concluded., , Why is this a problem? I don’t want to scroll back forever if I order a lot of things but I need to check a return for an item I purchased nearly a month ago. ### ASSISTANT: Order Management - Filter - Negative, Order Management - Return Status - Negative )))

### Review: title: Orders page, content: I’d like to have a better filter in orders. One that shows me all orders that are in a “transitive stage” together not separately although I guess some people would like that broken down further., , What I’d like to see is all orders still being delivered or being returned or waiting for return and I say return here but replacement applies as well. Or pending refund really talking about anything that has not concluded., , Why is this a problem? I don’t want to scroll back forever if I order a lot of things but I need to check a return for an item I purchased nearly a month ago. ### Analysis: categories: Order Management, Order Management, aspects: Filter, Return Status, sentiments: Negative, Negative )))

### Review: title: Orders page, content: I’d like to have a better filter in orders. One that shows me all orders that are in a “transitive stage” together not separately although I guess some people would like that broken down further., , What I’d like to see is all orders still being delivered or being returned or waiting for return and I say return here but replacement applies as well. Or pending refund really talking about anything that has not concluded., , Why is this a problem? I don’t want to scroll back forever if I order a lot of things but I need to check a return for an item I purchased nearly a month ago. ### Analysis: categories: (Order Management, Order Management) aspects: (Filter, Return Status) sentiments: (Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Orders page, I’d like to have a better filter in orders. One that shows me all orders that are in a “transitive stage” together not separately although I guess some people would like that broken down further., , What I’d like to see is all orders still being delivered or being returned or waiting for return and I say return here but replacement applies as well. Or pending refund really talking about anything that has not concluded., , Why is this a problem? I don’t want to scroll back forever if I order a lot of things but I need to check a return for an item I purchased nearly a month ago. Output: Order Management - Filter - Negative, Order Management - Return Status - Negative $$$

Don’t Believe the Hype

Frankly I am disappointed with the program. It is not fun and easy. After the first beginner’s course, too much is presented too fast, and as I have progressed I have had to repeat lessons at least a dozen times to master them, so actual progress is slow and tedious., , Some of the male speakers speak too fast and slur their words together. Too many varieties of pronunciation are presented., There is too little explanation and varied practice, which is particularly difficult when a language arranges its words differently in a sentence or new vocabulary is presented in dialog without much practice offered previously. I am working on learning the language because I paid for it, but it is rarely an enjoyable task., , I am in my second month and can still only understand a word here and there when I am among Spanish speakers. And l have no desire to try to speak the language publicly because I can say so little, and I say it very slowly and imperfectly., , When I can no longer get a discounted price, I will not renew the program, which is sad because I live among so many Spanish speakers, and I would have liked to have been able to at least understand them., , I took the language for two years in high school and the advertisement where a man said he wasn’t taught the right way is bull. I do not find the Babbel way to be any more effective. Oh, and by the way, I am a college graduate, so it certainly isn’t any great lack of my ability or effort in learning.

Education, Education, Education, Education, Education, Education, Education, Education, Education

Learning Difficulty, Pronunciation, Variety, Practice, Vocabulary, Enjoyment, Understanding, Progress, Advertisement

Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative

Education - Learning Difficulty - Negative, Education - Pronunciation - Negative, Education - Variety - Negative, Education - Practice - Negative, Education - Vocabulary - Negative, Education - Enjoyment - Negative, Education - Understanding - Negative, Education - Progress - Negative, Education - Advertisement - Negative

### USER:Don’t Believe the Hype, Frankly I am disappointed with the program. It is not fun and easy. After the first beginner’s course, too much is presented too fast, and as I have progressed I have had to repeat lessons at least a dozen times to master them, so actual progress is slow and tedious., , Some of the male speakers speak too fast and slur their words together. Too many varieties of pronunciation are presented., There is too little explanation and varied practice, which is particularly difficult when a language arranges its words differently in a sentence or new vocabulary is presented in dialog without much practice offered previously. I am working on learning the language because I paid for it, but it is rarely an enjoyable task., , I am in my second month and can still only understand a word here and there when I am among Spanish speakers. And l have no desire to try to speak the language publicly because I can say so little, and I say it very slowly and imperfectly., , When I can no longer get a discounted price, I will not renew the program, which is sad because I live among so many Spanish speakers, and I would have liked to have been able to at least understand them., , I took the language for two years in high school and the advertisement where a man said he wasn’t taught the right way is bull. I do not find the Babbel way to be any more effective. Oh, and by the way, I am a college graduate, so it certainly isn’t any great lack of my ability or effort in learning. ### ASSISTANT: Education - Learning Difficulty - Negative, Education - Pronunciation - Negative, Education - Variety - Negative, Education - Practice - Negative, Education - Vocabulary - Negative, Education - Enjoyment - Negative, Education - Understanding - Negative, Education - Progress - Negative, Education - Advertisement - Negative )))

### Review: title: Don’t Believe the Hype, content: Frankly I am disappointed with the program. It is not fun and easy. After the first beginner’s course, too much is presented too fast, and as I have progressed I have had to repeat lessons at least a dozen times to master them, so actual progress is slow and tedious., , Some of the male speakers speak too fast and slur their words together. Too many varieties of pronunciation are presented., There is too little explanation and varied practice, which is particularly difficult when a language arranges its words differently in a sentence or new vocabulary is presented in dialog without much practice offered previously. I am working on learning the language because I paid for it, but it is rarely an enjoyable task., , I am in my second month and can still only understand a word here and there when I am among Spanish speakers. And l have no desire to try to speak the language publicly because I can say so little, and I say it very slowly and imperfectly., , When I can no longer get a discounted price, I will not renew the program, which is sad because I live among so many Spanish speakers, and I would have liked to have been able to at least understand them., , I took the language for two years in high school and the advertisement where a man said he wasn’t taught the right way is bull. I do not find the Babbel way to be any more effective. Oh, and by the way, I am a college graduate, so it certainly isn’t any great lack of my ability or effort in learning. ### Analysis: categories: Education, Education, Education, Education, Education, Education, Education, Education, Education, aspects: Learning Difficulty, Pronunciation, Variety, Practice, Vocabulary, Enjoyment, Understanding, Progress, Advertisement, sentiments: Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative )))

### Review: title: Don’t Believe the Hype, content: Frankly I am disappointed with the program. It is not fun and easy. After the first beginner’s course, too much is presented too fast, and as I have progressed I have had to repeat lessons at least a dozen times to master them, so actual progress is slow and tedious., , Some of the male speakers speak too fast and slur their words together. Too many varieties of pronunciation are presented., There is too little explanation and varied practice, which is particularly difficult when a language arranges its words differently in a sentence or new vocabulary is presented in dialog without much practice offered previously. I am working on learning the language because I paid for it, but it is rarely an enjoyable task., , I am in my second month and can still only understand a word here and there when I am among Spanish speakers. And l have no desire to try to speak the language publicly because I can say so little, and I say it very slowly and imperfectly., , When I can no longer get a discounted price, I will not renew the program, which is sad because I live among so many Spanish speakers, and I would have liked to have been able to at least understand them., , I took the language for two years in high school and the advertisement where a man said he wasn’t taught the right way is bull. I do not find the Babbel way to be any more effective. Oh, and by the way, I am a college graduate, so it certainly isn’t any great lack of my ability or effort in learning. ### Analysis: categories: (Education, Education, Education, Education, Education, Education, Education, Education, Education) aspects: (Learning Difficulty, Pronunciation, Variety, Practice, Vocabulary, Enjoyment, Understanding, Progress, Advertisement) sentiments: (Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Don’t Believe the Hype, Frankly I am disappointed with the program. It is not fun and easy. After the first beginner’s course, too much is presented too fast, and as I have progressed I have had to repeat lessons at least a dozen times to master them, so actual progress is slow and tedious., , Some of the male speakers speak too fast and slur their words together. Too many varieties of pronunciation are presented., There is too little explanation and varied practice, which is particularly difficult when a language arranges its words differently in a sentence or new vocabulary is presented in dialog without much practice offered previously. I am working on learning the language because I paid for it, but it is rarely an enjoyable task., , I am in my second month and can still only understand a word here and there when I am among Spanish speakers. And l have no desire to try to speak the language publicly because I can say so little, and I say it very slowly and imperfectly., , When I can no longer get a discounted price, I will not renew the program, which is sad because I live among so many Spanish speakers, and I would have liked to have been able to at least understand them., , I took the language for two years in high school and the advertisement where a man said he wasn’t taught the right way is bull. I do not find the Babbel way to be any more effective. Oh, and by the way, I am a college graduate, so it certainly isn’t any great lack of my ability or effort in learning. Output: Education - Learning Difficulty - Negative, Education - Pronunciation - Negative, Education - Variety - Negative, Education - Practice - Negative, Education - Vocabulary - Negative, Education - Enjoyment - Negative, Education - Understanding - Negative, Education - Progress - Negative, Education - Advertisement - Negative $$$

Constantly getting tagged for spam

I recently got a new number cause of a scammer. Shortly after I got the number my account was suspended due to spam. I sent them a message saying I got a new number and I was able to get back on. However shortly, and I mean in less than 30 seconds, I was blocked again. Long story short this same situation has happened this whole week. I get it up and running this it suspends me. I have my landlord and other business contacts on there that I need to speak with. I email the company twice and still no answer. Yes, I’m up to date with the latest iOS and WhatsApp. I even deleted the app and reinstalled it to still have the same issues. I still haven’t heard a word from anyone from the company and it’s getting really annoying and frustrating

App

Support

Negative

App - Support - Negative

### USER:Constantly getting tagged for spam, I recently got a new number cause of a scammer. Shortly after I got the number my account was suspended due to spam. I sent them a message saying I got a new number and I was able to get back on. However shortly, and I mean in less than 30 seconds, I was blocked again. Long story short this same situation has happened this whole week. I get it up and running this it suspends me. I have my landlord and other business contacts on there that I need to speak with. I email the company twice and still no answer. Yes, I’m up to date with the latest iOS and WhatsApp. I even deleted the app and reinstalled it to still have the same issues. I still haven’t heard a word from anyone from the company and it’s getting really annoying and frustrating ### ASSISTANT: App - Support - Negative )))

### Review: title: Constantly getting tagged for spam, content: I recently got a new number cause of a scammer. Shortly after I got the number my account was suspended due to spam. I sent them a message saying I got a new number and I was able to get back on. However shortly, and I mean in less than 30 seconds, I was blocked again. Long story short this same situation has happened this whole week. I get it up and running this it suspends me. I have my landlord and other business contacts on there that I need to speak with. I email the company twice and still no answer. Yes, I’m up to date with the latest iOS and WhatsApp. I even deleted the app and reinstalled it to still have the same issues. I still haven’t heard a word from anyone from the company and it’s getting really annoying and frustrating ### Analysis: categories: App, aspects: Support, sentiments: Negative )))

### Review: title: Constantly getting tagged for spam, content: I recently got a new number cause of a scammer. Shortly after I got the number my account was suspended due to spam. I sent them a message saying I got a new number and I was able to get back on. However shortly, and I mean in less than 30 seconds, I was blocked again. Long story short this same situation has happened this whole week. I get it up and running this it suspends me. I have my landlord and other business contacts on there that I need to speak with. I email the company twice and still no answer. Yes, I’m up to date with the latest iOS and WhatsApp. I even deleted the app and reinstalled it to still have the same issues. I still haven’t heard a word from anyone from the company and it’s getting really annoying and frustrating ### Analysis: categories: (App) aspects: (Support) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Constantly getting tagged for spam, I recently got a new number cause of a scammer. Shortly after I got the number my account was suspended due to spam. I sent them a message saying I got a new number and I was able to get back on. However shortly, and I mean in less than 30 seconds, I was blocked again. Long story short this same situation has happened this whole week. I get it up and running this it suspends me. I have my landlord and other business contacts on there that I need to speak with. I email the company twice and still no answer. Yes, I’m up to date with the latest iOS and WhatsApp. I even deleted the app and reinstalled it to still have the same issues. I still haven’t heard a word from anyone from the company and it’s getting really annoying and frustrating Output: App - Support - Negative $$$

bring back cart selection

They got rid of the cart selection checkout feature a few days ago. I’ve been a prime member for 5+ years, so my lists and save for laters are a complete mess by now. The cart selection feature added a few months ago was a complete game changer. I’m someone who always has 30+ items sitting in my cart. The cart selection feature was really helpful when I really need to order a few certain items while I’m still debating on the others. Now, I’m back to decision paralysis and not wanting to make orders because my cart is so overwhelming but I don’t want to lose anything in it either. BRING BACK CART SELECTION!!

feature.usability, feature.usability

cart selection, cart selection

negative, positive

feature.usability cart selection - negative, feature.usability - cart selection - positive

### USER:bring back cart selection, They got rid of the cart selection checkout feature a few days ago. I’ve been a prime member for 5+ years, so my lists and save for laters are a complete mess by now. The cart selection feature added a few months ago was a complete game changer. I’m someone who always has 30+ items sitting in my cart. The cart selection feature was really helpful when I really need to order a few certain items while I’m still debating on the others. Now, I’m back to decision paralysis and not wanting to make orders because my cart is so overwhelming but I don’t want to lose anything in it either. BRING BACK CART SELECTION!! ### ASSISTANT: feature.usability cart selection - negative, feature.usability - cart selection - positive )))

### Review: title: bring back cart selection, content: They got rid of the cart selection checkout feature a few days ago. I’ve been a prime member for 5+ years, so my lists and save for laters are a complete mess by now. The cart selection feature added a few months ago was a complete game changer. I’m someone who always has 30+ items sitting in my cart. The cart selection feature was really helpful when I really need to order a few certain items while I’m still debating on the others. Now, I’m back to decision paralysis and not wanting to make orders because my cart is so overwhelming but I don’t want to lose anything in it either. BRING BACK CART SELECTION!! ### Analysis: categories: feature.usability, feature.usability, aspects: cart selection, cart selection, sentiments: negative, positive )))

### Review: title: bring back cart selection, content: They got rid of the cart selection checkout feature a few days ago. I’ve been a prime member for 5+ years, so my lists and save for laters are a complete mess by now. The cart selection feature added a few months ago was a complete game changer. I’m someone who always has 30+ items sitting in my cart. The cart selection feature was really helpful when I really need to order a few certain items while I’m still debating on the others. Now, I’m back to decision paralysis and not wanting to make orders because my cart is so overwhelming but I don’t want to lose anything in it either. BRING BACK CART SELECTION!! ### Analysis: categories: ( feature.usability, feature.usability) aspects: (cart selection, cart selection) sentiments: (negative, positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: bring back cart selection, They got rid of the cart selection checkout feature a few days ago. I’ve been a prime member for 5+ years, so my lists and save for laters are a complete mess by now. The cart selection feature added a few months ago was a complete game changer. I’m someone who always has 30+ items sitting in my cart. The cart selection feature was really helpful when I really need to order a few certain items while I’m still debating on the others. Now, I’m back to decision paralysis and not wanting to make orders because my cart is so overwhelming but I don’t want to lose anything in it either. BRING BACK CART SELECTION!! Output: feature.usability cart selection - negative, feature.usability - cart selection - positive $$$

Nice app!

I’ve updated my review to five stars. I had an issue getting the store and the app to talk to each other. Took a bit of chatting with customer support to get full access, but it got sorted., , Now that I have full access to the app I am very pleased with how the lessons are structured. I am enjoying the images, the script, but what I like the most are the focus points on how to sound out certain letters and sounds. Other apps don’t have that feature. This app is built like and actual learning course. I tried Duolingo and there was really no structure or explanation of how things worked or why in the other language. I felt like I was just blindly going along. I had lots of questions all the time. In this app they’ve planned ahead and have information points which help greatly. Which really help with not getting frustrated. I’m really happy going along and learning Dutch. I like that there are no “leagues” or races to see who can do the best each week. I can go at my own pace and not feel pressured because I didn’t get enough points a certain week. , , I would recommend taking screenshots and then making notes to reference later.

Learning Platform, Learning Platform, Learning Platform, Learning Platform, Learning Platform, Learning Platform, Learning Platform, Learning Platform

Lessons, Structure, Focus points, Images, Script, Sounding out, Feeling pressured, Duolingo comparison

Positive, Positive, Positive, Positive, Positive, Positive, Negative, Negative

Learning Platform - Lessons - Positive, Learning Platform - Structure - Positive, Learning Platform - Focus points - Positive, Learning Platform - Images - Positive, Learning Platform - Script - Positive, Learning Platform - Sounding out - Positive, Learning Platform - Feeling pressured - Negative, Learning Platform - Duolingo comparison - Negative

### USER:Nice app!, I’ve updated my review to five stars. I had an issue getting the store and the app to talk to each other. Took a bit of chatting with customer support to get full access, but it got sorted., , Now that I have full access to the app I am very pleased with how the lessons are structured. I am enjoying the images, the script, but what I like the most are the focus points on how to sound out certain letters and sounds. Other apps don’t have that feature. This app is built like and actual learning course. I tried Duolingo and there was really no structure or explanation of how things worked or why in the other language. I felt like I was just blindly going along. I had lots of questions all the time. In this app they’ve planned ahead and have information points which help greatly. Which really help with not getting frustrated. I’m really happy going along and learning Dutch. I like that there are no “leagues” or races to see who can do the best each week. I can go at my own pace and not feel pressured because I didn’t get enough points a certain week. , , I would recommend taking screenshots and then making notes to reference later. ### ASSISTANT: Learning Platform - Lessons - Positive, Learning Platform - Structure - Positive, Learning Platform - Focus points - Positive, Learning Platform - Images - Positive, Learning Platform - Script - Positive, Learning Platform - Sounding out - Positive, Learning Platform - Feeling pressured - Negative, Learning Platform - Duolingo comparison - Negative )))

### Review: title: Nice app!, content: I’ve updated my review to five stars. I had an issue getting the store and the app to talk to each other. Took a bit of chatting with customer support to get full access, but it got sorted., , Now that I have full access to the app I am very pleased with how the lessons are structured. I am enjoying the images, the script, but what I like the most are the focus points on how to sound out certain letters and sounds. Other apps don’t have that feature. This app is built like and actual learning course. I tried Duolingo and there was really no structure or explanation of how things worked or why in the other language. I felt like I was just blindly going along. I had lots of questions all the time. In this app they’ve planned ahead and have information points which help greatly. Which really help with not getting frustrated. I’m really happy going along and learning Dutch. I like that there are no “leagues” or races to see who can do the best each week. I can go at my own pace and not feel pressured because I didn’t get enough points a certain week. , , I would recommend taking screenshots and then making notes to reference later. ### Analysis: categories: Learning Platform, Learning Platform, Learning Platform, Learning Platform, Learning Platform, Learning Platform, Learning Platform, Learning Platform, aspects: Lessons, Structure, Focus points, Images, Script, Sounding out, Feeling pressured, Duolingo comparison, sentiments: Positive, Positive, Positive, Positive, Positive, Positive, Negative, Negative )))

### Review: title: Nice app!, content: I’ve updated my review to five stars. I had an issue getting the store and the app to talk to each other. Took a bit of chatting with customer support to get full access, but it got sorted., , Now that I have full access to the app I am very pleased with how the lessons are structured. I am enjoying the images, the script, but what I like the most are the focus points on how to sound out certain letters and sounds. Other apps don’t have that feature. This app is built like and actual learning course. I tried Duolingo and there was really no structure or explanation of how things worked or why in the other language. I felt like I was just blindly going along. I had lots of questions all the time. In this app they’ve planned ahead and have information points which help greatly. Which really help with not getting frustrated. I’m really happy going along and learning Dutch. I like that there are no “leagues” or races to see who can do the best each week. I can go at my own pace and not feel pressured because I didn’t get enough points a certain week. , , I would recommend taking screenshots and then making notes to reference later. ### Analysis: categories: (Learning Platform, Learning Platform, Learning Platform, Learning Platform, Learning Platform, Learning Platform, Learning Platform, Learning Platform) aspects: (Lessons, Structure, Focus points, Images, Script, Sounding out, Feeling pressured, Duolingo comparison) sentiments: (Positive, Positive, Positive, Positive, Positive, Positive, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Nice app!, I’ve updated my review to five stars. I had an issue getting the store and the app to talk to each other. Took a bit of chatting with customer support to get full access, but it got sorted., , Now that I have full access to the app I am very pleased with how the lessons are structured. I am enjoying the images, the script, but what I like the most are the focus points on how to sound out certain letters and sounds. Other apps don’t have that feature. This app is built like and actual learning course. I tried Duolingo and there was really no structure or explanation of how things worked or why in the other language. I felt like I was just blindly going along. I had lots of questions all the time. In this app they’ve planned ahead and have information points which help greatly. Which really help with not getting frustrated. I’m really happy going along and learning Dutch. I like that there are no “leagues” or races to see who can do the best each week. I can go at my own pace and not feel pressured because I didn’t get enough points a certain week. , , I would recommend taking screenshots and then making notes to reference later. Output: Learning Platform - Lessons - Positive, Learning Platform - Structure - Positive, Learning Platform - Focus points - Positive, Learning Platform - Images - Positive, Learning Platform - Script - Positive, Learning Platform - Sounding out - Positive, Learning Platform - Feeling pressured - Negative, Learning Platform - Duolingo comparison - Negative $$$

I want receipts

It’s Christmas and we are all buying more than normal. I need receipts because I’m shopping from myself and from others. This means using different cards and accounts to pay for things. So I placed my three different orders and suddenly I have 10 different things in my order history because it splits it up into packaging. Now I have to go into each individual item and look up the payment method in order to figure out who that gift is supposed to be from. Oh wait, there’s more. Now I don’t even have that option. So the lady just informed me I have to use a desktop to find out my invoice information. Well, considering the fact that I have never use a desktop and I always use my cell phone end how the … is that supposed to happen?

App-Features

Invoicing

Negative

App-Features - Invoicing - Negative

### USER:I want receipts, It’s Christmas and we are all buying more than normal. I need receipts because I’m shopping from myself and from others. This means using different cards and accounts to pay for things. So I placed my three different orders and suddenly I have 10 different things in my order history because it splits it up into packaging. Now I have to go into each individual item and look up the payment method in order to figure out who that gift is supposed to be from. Oh wait, there’s more. Now I don’t even have that option. So the lady just informed me I have to use a desktop to find out my invoice information. Well, considering the fact that I have never use a desktop and I always use my cell phone end how the … is that supposed to happen? ### ASSISTANT: App-Features - Invoicing - Negative )))

### Review: title: I want receipts, content: It’s Christmas and we are all buying more than normal. I need receipts because I’m shopping from myself and from others. This means using different cards and accounts to pay for things. So I placed my three different orders and suddenly I have 10 different things in my order history because it splits it up into packaging. Now I have to go into each individual item and look up the payment method in order to figure out who that gift is supposed to be from. Oh wait, there’s more. Now I don’t even have that option. So the lady just informed me I have to use a desktop to find out my invoice information. Well, considering the fact that I have never use a desktop and I always use my cell phone end how the … is that supposed to happen? ### Analysis: categories: App-Features, aspects: Invoicing, sentiments: Negative )))

### Review: title: I want receipts, content: It’s Christmas and we are all buying more than normal. I need receipts because I’m shopping from myself and from others. This means using different cards and accounts to pay for things. So I placed my three different orders and suddenly I have 10 different things in my order history because it splits it up into packaging. Now I have to go into each individual item and look up the payment method in order to figure out who that gift is supposed to be from. Oh wait, there’s more. Now I don’t even have that option. So the lady just informed me I have to use a desktop to find out my invoice information. Well, considering the fact that I have never use a desktop and I always use my cell phone end how the … is that supposed to happen? ### Analysis: categories: (App-Features) aspects: (Invoicing) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: I want receipts, It’s Christmas and we are all buying more than normal. I need receipts because I’m shopping from myself and from others. This means using different cards and accounts to pay for things. So I placed my three different orders and suddenly I have 10 different things in my order history because it splits it up into packaging. Now I have to go into each individual item and look up the payment method in order to figure out who that gift is supposed to be from. Oh wait, there’s more. Now I don’t even have that option. So the lady just informed me I have to use a desktop to find out my invoice information. Well, considering the fact that I have never use a desktop and I always use my cell phone end how the … is that supposed to happen? Output: App-Features - Invoicing - Negative $$$

Archiving issue

Dears , i have a question and in the same time of improving Archived masaages., Whatsapp is a great app till now and it saved a lot of money and connected beloved ones with each other no matter how far they are., I was just woundering if i am archiving something cant it stay in the archive eventhough that the person is still sending massages, and that the only way to see them is through archieve and not in the main page?, Cant you make something that we can sort people like a in mail junk or spam and the only way that we can see their massages is through their??

Functionality

Archiving

Negative

Functionality - Archiving - Negative

### USER:Archiving issue, Dears , i have a question and in the same time of improving Archived masaages., Whatsapp is a great app till now and it saved a lot of money and connected beloved ones with each other no matter how far they are., I was just woundering if i am archiving something cant it stay in the archive eventhough that the person is still sending massages, and that the only way to see them is through archieve and not in the main page?, Cant you make something that we can sort people like a in mail junk or spam and the only way that we can see their massages is through their?? ### ASSISTANT: Functionality - Archiving - Negative )))

### Review: title: Archiving issue, content: Dears , i have a question and in the same time of improving Archived masaages., Whatsapp is a great app till now and it saved a lot of money and connected beloved ones with each other no matter how far they are., I was just woundering if i am archiving something cant it stay in the archive eventhough that the person is still sending massages, and that the only way to see them is through archieve and not in the main page?, Cant you make something that we can sort people like a in mail junk or spam and the only way that we can see their massages is through their?? ### Analysis: categories: Functionality, aspects: Archiving, sentiments: Negative )))

### Review: title: Archiving issue, content: Dears , i have a question and in the same time of improving Archived masaages., Whatsapp is a great app till now and it saved a lot of money and connected beloved ones with each other no matter how far they are., I was just woundering if i am archiving something cant it stay in the archive eventhough that the person is still sending massages, and that the only way to see them is through archieve and not in the main page?, Cant you make something that we can sort people like a in mail junk or spam and the only way that we can see their massages is through their?? ### Analysis: categories: (Functionality) aspects: (Archiving) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Archiving issue, Dears , i have a question and in the same time of improving Archived masaages., Whatsapp is a great app till now and it saved a lot of money and connected beloved ones with each other no matter how far they are., I was just woundering if i am archiving something cant it stay in the archive eventhough that the person is still sending massages, and that the only way to see them is through archieve and not in the main page?, Cant you make something that we can sort people like a in mail junk or spam and the only way that we can see their massages is through their?? Output: Functionality - Archiving - Negative $$$

I’d Give Zero

My last two interactions with Teladoc have been beyond awful. Most recently, they charged me my copay and I never even spoke to a doctor, just got an email that wasn’t even pertaining to my daughter or her condition (who the appointment was for). The email spoke about ailments in adults, and was almost an exact copy and paste from WebMD. I had to seek care elsewhere because she actually needed healthcare and not an email from a provider who didn’t even take time to speak to or look at her problem., , When I reached out to address my concerns, I never got to speak to a doctor, and they refused to refund my copay. Now I’ve filed a complaint with Aetna, and have my credit card company fighting the charge. 100% avoid these guys, they’re bottom feeders.

Customer service, Customer service, Customer service

communication, doctor, refund

negative, negative, negative

Customer service - communication - negative, Customer service - doctor - negative, Customer service - refund - negative

### USER:I’d Give Zero, My last two interactions with Teladoc have been beyond awful. Most recently, they charged me my copay and I never even spoke to a doctor, just got an email that wasn’t even pertaining to my daughter or her condition (who the appointment was for). The email spoke about ailments in adults, and was almost an exact copy and paste from WebMD. I had to seek care elsewhere because she actually needed healthcare and not an email from a provider who didn’t even take time to speak to or look at her problem., , When I reached out to address my concerns, I never got to speak to a doctor, and they refused to refund my copay. Now I’ve filed a complaint with Aetna, and have my credit card company fighting the charge. 100% avoid these guys, they’re bottom feeders. ### ASSISTANT: Customer service - communication - negative, Customer service - doctor - negative, Customer service - refund - negative )))

### Review: title: I’d Give Zero, content: My last two interactions with Teladoc have been beyond awful. Most recently, they charged me my copay and I never even spoke to a doctor, just got an email that wasn’t even pertaining to my daughter or her condition (who the appointment was for). The email spoke about ailments in adults, and was almost an exact copy and paste from WebMD. I had to seek care elsewhere because she actually needed healthcare and not an email from a provider who didn’t even take time to speak to or look at her problem., , When I reached out to address my concerns, I never got to speak to a doctor, and they refused to refund my copay. Now I’ve filed a complaint with Aetna, and have my credit card company fighting the charge. 100% avoid these guys, they’re bottom feeders. ### Analysis: categories: Customer service, Customer service, Customer service, aspects: communication, doctor, refund, sentiments: negative, negative, negative )))

### Review: title: I’d Give Zero, content: My last two interactions with Teladoc have been beyond awful. Most recently, they charged me my copay and I never even spoke to a doctor, just got an email that wasn’t even pertaining to my daughter or her condition (who the appointment was for). The email spoke about ailments in adults, and was almost an exact copy and paste from WebMD. I had to seek care elsewhere because she actually needed healthcare and not an email from a provider who didn’t even take time to speak to or look at her problem., , When I reached out to address my concerns, I never got to speak to a doctor, and they refused to refund my copay. Now I’ve filed a complaint with Aetna, and have my credit card company fighting the charge. 100% avoid these guys, they’re bottom feeders. ### Analysis: categories: (Customer service, Customer service, Customer service) aspects: (communication, doctor, refund) sentiments: (negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: I’d Give Zero, My last two interactions with Teladoc have been beyond awful. Most recently, they charged me my copay and I never even spoke to a doctor, just got an email that wasn’t even pertaining to my daughter or her condition (who the appointment was for). The email spoke about ailments in adults, and was almost an exact copy and paste from WebMD. I had to seek care elsewhere because she actually needed healthcare and not an email from a provider who didn’t even take time to speak to or look at her problem., , When I reached out to address my concerns, I never got to speak to a doctor, and they refused to refund my copay. Now I’ve filed a complaint with Aetna, and have my credit card company fighting the charge. 100% avoid these guys, they’re bottom feeders. Output: Customer service - communication - negative, Customer service - doctor - negative, Customer service - refund - negative $$$

Terrible navigation experience

The app loses the back button while navigating through product pages. Let's say if you search for phone cases. Out of search result you select one. It'll also show bunch of different suggestion ob similar products. If you keep on going through the suggested products (cases in this case), the back button on the left hand top corner disappears. It's very frustrating that you cannot go back to previous page. Once I got stuck on check out page.

Navigation

Back navigation

negative

Navigation - Back navigation - negative

### USER:Terrible navigation experience, The app loses the back button while navigating through product pages. Let's say if you search for phone cases. Out of search result you select one. It'll also show bunch of different suggestion ob similar products. If you keep on going through the suggested products (cases in this case), the back button on the left hand top corner disappears. It's very frustrating that you cannot go back to previous page. Once I got stuck on check out page. ### ASSISTANT: Navigation - Back navigation - negative )))

### Review: title: Terrible navigation experience, content: The app loses the back button while navigating through product pages. Let's say if you search for phone cases. Out of search result you select one. It'll also show bunch of different suggestion ob similar products. If you keep on going through the suggested products (cases in this case), the back button on the left hand top corner disappears. It's very frustrating that you cannot go back to previous page. Once I got stuck on check out page. ### Analysis: categories: Navigation, aspects: Back navigation, sentiments: negative )))

### Review: title: Terrible navigation experience, content: The app loses the back button while navigating through product pages. Let's say if you search for phone cases. Out of search result you select one. It'll also show bunch of different suggestion ob similar products. If you keep on going through the suggested products (cases in this case), the back button on the left hand top corner disappears. It's very frustrating that you cannot go back to previous page. Once I got stuck on check out page. ### Analysis: categories: (Navigation) aspects: (Back navigation) sentiments: (negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Terrible navigation experience, The app loses the back button while navigating through product pages. Let's say if you search for phone cases. Out of search result you select one. It'll also show bunch of different suggestion ob similar products. If you keep on going through the suggested products (cases in this case), the back button on the left hand top corner disappears. It's very frustrating that you cannot go back to previous page. Once I got stuck on check out page. Output: Navigation - Back navigation - negative $$$

Instagram killed my dream

I used to be a creative photographer and very motivated in sharing my masterpiece to the world and I spent 8 years of my life building an Instagram page with a community and friends around it, that we were always connected, until Instagram decided to delete my page overnight with fourteen thousand followers, and I did everything to recovery that page but Instagram costumer service is just shame computer automation with no real person reviews, after that I tried to recreate a new page from 0 again but was never same again, I couldn't find all others photographers that I used to follow and they used to inspired me a lot to complete later Instagram decided to become TikTok, and the motivation and dream of my photography died it's been 1 year i don't touch my camera the thing that used to put joy in my face. But of course Instagram company will never care about their user, for them we are just numbers so they can make more money with their advertisement and make us to pay money so to show our post. Really unethical businesses model., So anyone if you are using Instagram please don't take this platform for granted it might play on your mental health when they suddenly close everything you cared for.

App, App, App

Community, Motivation, Business Model

Negative, Negative, Negative

App - User Experience - Negative, App - Community - Negative, App - Motivation - Negative, App - Algorithm - Negative, App - Business Model - Negative

### USER:Instagram killed my dream, I used to be a creative photographer and very motivated in sharing my masterpiece to the world and I spent 8 years of my life building an Instagram page with a community and friends around it, that we were always connected, until Instagram decided to delete my page overnight with fourteen thousand followers, and I did everything to recovery that page but Instagram costumer service is just shame computer automation with no real person reviews, after that I tried to recreate a new page from 0 again but was never same again, I couldn't find all others photographers that I used to follow and they used to inspired me a lot to complete later Instagram decided to become TikTok, and the motivation and dream of my photography died it's been 1 year i don't touch my camera the thing that used to put joy in my face. But of course Instagram company will never care about their user, for them we are just numbers so they can make more money with their advertisement and make us to pay money so to show our post. Really unethical businesses model., So anyone if you are using Instagram please don't take this platform for granted it might play on your mental health when they suddenly close everything you cared for. ### ASSISTANT: App - User Experience - Negative, App - Community - Negative, App - Motivation - Negative, App - Algorithm - Negative, App - Business Model - Negative )))

### Review: title: Instagram killed my dream, content: I used to be a creative photographer and very motivated in sharing my masterpiece to the world and I spent 8 years of my life building an Instagram page with a community and friends around it, that we were always connected, until Instagram decided to delete my page overnight with fourteen thousand followers, and I did everything to recovery that page but Instagram costumer service is just shame computer automation with no real person reviews, after that I tried to recreate a new page from 0 again but was never same again, I couldn't find all others photographers that I used to follow and they used to inspired me a lot to complete later Instagram decided to become TikTok, and the motivation and dream of my photography died it's been 1 year i don't touch my camera the thing that used to put joy in my face. But of course Instagram company will never care about their user, for them we are just numbers so they can make more money with their advertisement and make us to pay money so to show our post. Really unethical businesses model., So anyone if you are using Instagram please don't take this platform for granted it might play on your mental health when they suddenly close everything you cared for. ### Analysis: categories: App, App, App, aspects: Community, Motivation, Business Model, sentiments: Negative, Negative, Negative )))

### Review: title: Instagram killed my dream, content: I used to be a creative photographer and very motivated in sharing my masterpiece to the world and I spent 8 years of my life building an Instagram page with a community and friends around it, that we were always connected, until Instagram decided to delete my page overnight with fourteen thousand followers, and I did everything to recovery that page but Instagram costumer service is just shame computer automation with no real person reviews, after that I tried to recreate a new page from 0 again but was never same again, I couldn't find all others photographers that I used to follow and they used to inspired me a lot to complete later Instagram decided to become TikTok, and the motivation and dream of my photography died it's been 1 year i don't touch my camera the thing that used to put joy in my face. But of course Instagram company will never care about their user, for them we are just numbers so they can make more money with their advertisement and make us to pay money so to show our post. Really unethical businesses model., So anyone if you are using Instagram please don't take this platform for granted it might play on your mental health when they suddenly close everything you cared for. ### Analysis: categories: (App, App, App) aspects: (Community, Motivation, Business Model) sentiments: (Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Instagram killed my dream, I used to be a creative photographer and very motivated in sharing my masterpiece to the world and I spent 8 years of my life building an Instagram page with a community and friends around it, that we were always connected, until Instagram decided to delete my page overnight with fourteen thousand followers, and I did everything to recovery that page but Instagram costumer service is just shame computer automation with no real person reviews, after that I tried to recreate a new page from 0 again but was never same again, I couldn't find all others photographers that I used to follow and they used to inspired me a lot to complete later Instagram decided to become TikTok, and the motivation and dream of my photography died it's been 1 year i don't touch my camera the thing that used to put joy in my face. But of course Instagram company will never care about their user, for them we are just numbers so they can make more money with their advertisement and make us to pay money so to show our post. Really unethical businesses model., So anyone if you are using Instagram please don't take this platform for granted it might play on your mental health when they suddenly close everything you cared for. Output: App - User Experience - Negative, App - Community - Negative, App - Motivation - Negative, App - Algorithm - Negative, App - Business Model - Negative $$$