[
    "                            conversationId  turnNumber                              utteranceId                                                                                    utterance authorRole filename",
    "acs-c67f7266-316e-4a0a-95b0-112befd4743b-1           0 acs-e174a455-6bbd-4f65-b436-f6b99413c9f6                                                                               Happy Morning    customer  airline",
    "acs-c67f7266-316e-4a0a-95b0-112befd4743b-1           1 acs-95ecd428-7e83-41e8-b1e5-8ae516974cb1            A very Good Morning! You've been connected to StarAirwyas. How may I assist you?       agent  airline",
    "acs-c67f7266-316e-4a0a-95b0-112befd4743b-1           2 acs-7bbbd3bf-6063-4c27-bc75-9b48eb84eeba                                       Please help me in giving my seat number for my flight    customer  airline",
    "acs-c67f7266-316e-4a0a-95b0-112befd4743b-1           3 acs-9000600b-cd82-443e-a8b2-630a6c236e47 I'll help you out with that. May I know your full name and the booking confirmation number?       agent  airline",
    "acs-c67f7266-316e-4a0a-95b0-112befd4743b-1           4 acs-83340346-9339-4238-869e-b4062afb3f4c                                              I am Leeann Elisha and booking number is W5X1K3   customer  airline",
    "acs-c67f7266-316e-4a0a-95b0-112befd4743b-1           5 acs-fbfc3acd-ad99-4588-b628-24700bad2d43              Elisha according to my sources you've been assigned 9C which is a window seat.       agent  airline"
]