{ "MulDoGO--train--1": { "original dialog id": "0db9fadd-de84-43cd-a92f-a61da85844ec", "dialog index": 1, "original dialog info": { "domain": "airline" }, "log": [ { "turn id": 1, "user utterance": "hai", "system response": "Hello there! Sky high customer services, How may I help you today?", "dialog history": "", "original user side information": { "slot-labels": [ "O" ], "intent": [ "openinggreeting" ] }, "original system side information": {}, "dst": "adsf", "dst accumulated": "" }, { "turn id": 2, "user utterance": "check my seat assignment", "system response": "Sure! I'll be able to do that for you, could you please let me know your last name and booking confirmation number?", "dialog history": " hai Hello there! Sky high customer services, How may I help you today?", "original user side information": { "slot-labels": [ "O O O O" ], "intent": [ "getseatinfo" ] }, "original system side information": {}, "dst": "adsf", "dst accumulated": "" }, { "turn id": 3, "user utterance": "ajianu n76f34", "system response": "Thanks Ajianu! Please allow me a moment to check the details and get back to you.", "dialog history": " hai Hello there! Sky high customer services, How may I help you today? check my seat assignment Sure! I'll be able to do that for you, could you please let me know your last name and booking confirmation number?", "original user side information": { "slot-labels": [ "name booking_confirmation_number booking_confirmation_number booking_confirmation_number booking_confirmation_number" ], "intent": [ "contentonly" ] }, "original system side information": {}, "dst": "adsf", "dst accumulated": "" }, { "turn id": 4, "user utterance": "ok", "system response": "Sorry to keep you waiting, your seat number is 5D it is a middle row seat, is that okay?", "dialog history": " hai Hello there! Sky high customer services, How may I help you today? check my seat assignment Sure! I'll be able to do that for you, could you please let me know your last name and booking confirmation number? ajianu n76f34 Thanks Ajianu! Please allow me a moment to check the details and get back to you.", "original user side information": { "slot-labels": [ "O" ], "intent": [ "confirmation" ] }, "original system side information": {}, "dst": "adsf", "dst accumulated": "" }, { "turn id": 5, "user utterance": "ok", "system response": "Great! Will there be anything else I may help you with?", "dialog history": " hai Hello there! Sky high customer services, How may I help you today? check my seat assignment Sure! I'll be able to do that for you, could you please let me know your last name and booking confirmation number? ajianu n76f34 Thanks Ajianu! Please allow me a moment to check the details and get back to you. ok Sorry to keep you waiting, your seat number is 5D it is a middle row seat, is that okay?", "original user side information": { "slot-labels": [ "O" ], "intent": [ "confirmation" ] }, "original system side information": {}, "dst": "adsf", "dst accumulated": "" } ], "external knowledge non-flat": { "metadata": {}, "slots and values": {}, "intents": {} }, "external knowledge": "", "dst knowledge": "", "intent knowledge": "", "prompt": [ "This is a bot helping users to book a flight ticket. Given the dialog context and external database, please generate a relevant system response for the user.", "This bot assists users to book a flight ticket. Based on the dialogue context and information from the external database, please generate an appropriate response for the user.", "This bot helps users to book a flight ticket. Based on the conversation history and available external data, please generate a relevant system response for the user.", "The purpose of this bot is to assist users to book a flight ticket. Considering the dialogue context and the information available in the external database, please provide a fitting response for the user.", "This bot is designed to help users book a flight ticket. By utilizing the current dialog context and external resources, generate a fitting response for the user." ] }, "MulDoGO--train--2": { "original dialog id": "bfe535ee-26cf-43c0-a0b1-52a578b4fc06", "dialog index": 2, "original dialog info": { "domain": "airline" }, "log": [ { "turn id": 1, "user utterance": "HI", "system response": "Hello! You've been connected to StarAirwyas. How may I assist you?", "dialog history": "", "original user side information": { "slot-labels": [ "O" ], "intent": [ "openinggreeting" ] }, "original system side information": {}, "dst": "adsf", "dst accumulated": "" }, { "turn id": 2, "user utterance": "I ALREADY BOOKED A TICKET BUT I CHANGE THIS SEAT", "system response": "I'll help you out with that. May I know your full name and the booking confirmation number?", "dialog history": " HI Hello! You've been connected to StarAirwyas. How may I assist you?", "original user side information": { "slot-labels": [ "O O O O O O O O O O" ], "intent": [ "changeseatassignment" ] }, "original system side information": {}, "dst": "adsf", "dst accumulated": "" }, { "turn id": 3, "user utterance": "NAME DIVI GT67G6", "system response": "Divi I'd like to inform you that you've been assigned 8A which is aisle seat, would you like to change that?", "dialog history": " HI Hello! You've been connected to StarAirwyas. How may I assist you? I ALREADY BOOKED A TICKET BUT I CHANGE THIS SEAT I'll help you out with that. May I know your full name and the booking confirmation number?", "original user side information": { "slot-labels": [ "booking_confirmation_number booking_confirmation_number booking_confirmation_number booking_confirmation_number" ], "intent": [ "contentonly" ] }, "original system side information": {}, "dst": "adsf", "dst accumulated": "" }, { "turn id": 4, "user utterance": "OK", "system response": "Would you want to change the seat?", "dialog history": " HI Hello! You've been connected to StarAirwyas. How may I assist you? I ALREADY BOOKED A TICKET BUT I CHANGE THIS SEAT I'll help you out with that. May I know your full name and the booking confirmation number? NAME DIVI GT67G6 Divi I'd like to inform you that you've been assigned 8A which is aisle seat, would you like to change that?", "original user side information": { "slot-labels": [ "O" ], "intent": [ "changeseatassignment" ] }, "original system side information": {}, "dst": "adsf", "dst accumulated": "" }, { "turn id": 5, "user utterance": "MIDDLE", "system response": "Okay we have 12B available, would you like to take that?", "dialog history": " HI Hello! You've been connected to StarAirwyas. How may I assist you? I ALREADY BOOKED A TICKET BUT I CHANGE THIS SEAT I'll help you out with that. May I know your full name and the booking confirmation number? NAME DIVI GT67G6 Divi I'd like to inform you that you've been assigned 8A which is aisle seat, would you like to change that? OK Would you want to change the seat?", "original user side information": { "slot-labels": [ "O" ], "intent": [ "contentonly" ] }, "original system side information": {}, "dst": "adsf", "dst accumulated": "" }, { "turn id": 6, "user utterance": "OK", "system response": "Great! Your seat has been changed successfully.", "dialog history": " HI Hello! You've been connected to StarAirwyas. How may I assist you? I ALREADY BOOKED A TICKET BUT I CHANGE THIS SEAT I'll help you out with that. May I know your full name and the booking confirmation number? NAME DIVI GT67G6 Divi I'd like to inform you that you've been assigned 8A which is aisle seat, would you like to change that? OK Would you want to change the seat? MIDDLE Okay we have 12B available, would you like to take that?", "original user side information": { "slot-labels": [ "O" ], "intent": [ "changeseatassignment" ] }, "original system side information": {}, "dst": "adsf", "dst accumulated": "" }, { "turn id": 7, "user utterance": "OK THANKYOU", "system response": "You're welcome! Would there be anything else I may assist you with?", "dialog history": " HI Hello! You've been connected to StarAirwyas. How may I assist you? I ALREADY BOOKED A TICKET BUT I CHANGE THIS SEAT I'll help you out with that. May I know your full name and the booking confirmation number? NAME DIVI GT67G6 Divi I'd like to inform you that you've been assigned 8A which is aisle seat, would you like to change that? OK Would you want to change the seat? MIDDLE Okay we have 12B available, would you like to take that? OK Great! Your seat has been changed successfully.", "original user side information": { "slot-labels": [ "O O" ], "intent": [ "thankyou" ] }, "original system side information": {}, "dst": "adsf", "dst accumulated": "" }, { "turn id": 8, "user utterance": "NOTHING ELSE", "system response": "Awesome! Thanks for reaching out to us, hope you have a wonderful trip ahead.", "dialog history": " HI Hello! You've been connected to StarAirwyas. How may I assist you? I ALREADY BOOKED A TICKET BUT I CHANGE THIS SEAT I'll help you out with that. May I know your full name and the booking confirmation number? NAME DIVI GT67G6 Divi I'd like to inform you that you've been assigned 8A which is aisle seat, would you like to change that? OK Would you want to change the seat? MIDDLE Okay we have 12B available, would you like to take that? OK Great! Your seat has been changed successfully. OK THANKYOU You're welcome! Would there be anything else I may assist you with?", "original user side information": { "slot-labels": [ "O O" ], "intent": [ "rejection" ] }, "original system side information": {}, "dst": "adsf", "dst accumulated": "" } ], "external knowledge non-flat": { "metadata": {}, "slots and values": {}, "intents": {} }, "external knowledge": "", "dst knowledge": "", "intent knowledge": "", "prompt": [ "This is a bot helping users to book a flight ticket. Given the dialog context and external database, please generate a relevant system response for the user.", "This bot assists users to book a flight ticket. Based on the dialogue context and information from the external database, please generate an appropriate response for the user.", "This bot helps users to book a flight ticket. Based on the conversation history and available external data, please generate a relevant system response for the user.", "The purpose of this bot is to assist users to book a flight ticket. Considering the dialogue context and the information available in the external database, please provide a fitting response for the user.", "This bot is designed to help users book a flight ticket. By utilizing the current dialog context and external resources, generate a fitting response for the user." ] }, "MulDoGO--train--3": { "original dialog id": "16103afa-cb12-4b73-b0a8-59502b1e3f06", "dialog index": 3, "original dialog info": { "domain": "airline" }, "log": [ { "turn id": 1, "user utterance": "hai", "system response": "Hello there! Sky high customer services, How may I help you today?", "dialog history": "", "original user side information": { "slot-labels": [ "O" ], "intent": [ "openinggreeting" ] }, "original system side information": {}, "dst": "adsf", "dst accumulated": "" }, { "turn id": 2, "user utterance": "check my seat assignment", "system response": "Sure! I'll be able to do that for you, could you please let me know your last name and booking confirmation number?", "dialog history": " hai Hello there! Sky high customer services, How may I help you today?", "original user side information": { "slot-labels": [ "O O O O" ], "intent": [ "changeseatassignment" ] }, "original system side information": {}, "dst": "adsf", "dst accumulated": "" }, { "turn id": 3, "user utterance": "raja f66s89", "system response": "Thanks Raja! Please allow me a moment to check the details and get back to you.", "dialog history": " hai Hello there! Sky high customer services, How may I help you today? check my seat assignment Sure! I'll be able to do that for you, could you please let me know your last name and booking confirmation number?", "original user side information": { "slot-labels": [ "name booking_confirmation_number booking_confirmation_number booking_confirmation_number booking_confirmation_number" ], "intent": [ "contentonly" ] }, "original system side information": {}, "dst": "adsf", "dst accumulated": "" }, { "turn id": 4, "user utterance": "ok", "system response": "Sorry to keep you waiting, I've checked the details and found that your seat number is 5D it is an aisle row seat, is that okay?", "dialog history": " hai Hello there! Sky high customer services, How may I help you today? check my seat assignment Sure! I'll be able to do that for you, could you please let me know your last name and booking confirmation number? raja f66s89 Thanks Raja! Please allow me a moment to check the details and get back to you.", "original user side information": { "slot-labels": [ "O" ], "intent": [ "confirmation" ] }, "original system side information": {}, "dst": "adsf", "dst accumulated": "" }, { "turn id": 5, "user utterance": "ok", "system response": "Great! Will there be anything else I may help you with?", "dialog history": " hai Hello there! Sky high customer services, How may I help you today? check my seat assignment Sure! I'll be able to do that for you, could you please let me know your last name and booking confirmation number? raja f66s89 Thanks Raja! Please allow me a moment to check the details and get back to you. ok Sorry to keep you waiting, I've checked the details and found that your seat number is 5D it is an aisle row seat, is that okay?", "original user side information": { "slot-labels": [ "O" ], "intent": [ "confirmation" ] }, "original system side information": {}, "dst": "adsf", "dst accumulated": "" }, { "turn id": 6, "user utterance": "no thanks", "system response": "Alright! It was great assisting you, thanks for choosing our services. Have a safe flight, goodbye.", "dialog history": " hai Hello there! Sky high customer services, How may I help you today? check my seat assignment Sure! I'll be able to do that for you, could you please let me know your last name and booking confirmation number? raja f66s89 Thanks Raja! Please allow me a moment to check the details and get back to you. ok Sorry to keep you waiting, I've checked the details and found that your seat number is 5D it is an aisle row seat, is that okay? ok Great! Will there be anything else I may help you with?", "original user side information": { "slot-labels": [ "O O" ], "intent": [ "rejection" ] }, "original system side information": {}, "dst": "adsf", "dst accumulated": "" } ], "external knowledge non-flat": { "metadata": {}, "slots and values": {}, "intents": {} }, "external knowledge": "", "dst knowledge": "", "intent knowledge": "", "prompt": [ "This is a bot helping users to book a flight ticket. Given the dialog context and external database, please generate a relevant system response for the user.", "This bot assists users to book a flight ticket. Based on the dialogue context and information from the external database, please generate an appropriate response for the user.", "This bot helps users to book a flight ticket. Based on the conversation history and available external data, please generate a relevant system response for the user.", "The purpose of this bot is to assist users to book a flight ticket. Considering the dialogue context and the information available in the external database, please provide a fitting response for the user.", "This bot is designed to help users book a flight ticket. By utilizing the current dialog context and external resources, generate a fitting response for the user." ] }, "MulDoGO--train--4": { "original dialog id": "622ea2fb-aec8-4ecd-aa41-8c274579422b", "dialog index": 4, "original dialog info": { "domain": "airline" }, "log": [ { "turn id": 1, "user utterance": "hi", "system response": "Hello there! Sky high customer services, How may I help you today?", "dialog history": "", "original user side information": { "slot-labels": [ "O" ], "intent": [ "openinggreeting" ] }, "original system side information": {}, "dst": "adsf", "dst accumulated": "" }, { "turn id": 2, "user utterance": "please help me to check seat assignment", "system response": "Sure! I'll be glad to help you in this, could you please let me know your last name?", "dialog history": " hi Hello there! Sky high customer services, How may I help you today?", "original user side information": { "slot-labels": [ "O O O O O O O" ], "intent": [ "getseatinfo" ] }, "original system side information": {}, "dst": "adsf", "dst accumulated": "" }, { "turn id": 3, "user utterance": "kooi", "system response": "Thanks Kooi! Could you please let me know your booking confirmation number?", "dialog history": " hi Hello there! Sky high customer services, How may I help you today? please help me to check seat assignment Sure! I'll be glad to help you in this, could you please let me know your last name?", "original user side information": { "slot-labels": [ "name" ], "intent": [ "contentonly" ] }, "original system side information": {}, "dst": "adsf", "dst accumulated": "" }, { "turn id": 4, "user utterance": "mj8456", "system response": "Perfect! Please allow me a moment to check the details and get back to you.", "dialog history": " hi Hello there! Sky high customer services, How may I help you today? please help me to check seat assignment Sure! I'll be glad to help you in this, could you please let me know your last name? kooi Thanks Kooi! Could you please let me know your booking confirmation number?", "original user side information": { "slot-labels": [ "booking_confirmation_number booking_confirmation_number" ], "intent": [ "contentonly" ] }, "original system side information": {}, "dst": "adsf", "dst accumulated": "" }, { "turn id": 5, "user utterance": "okay", "system response": "Sorry to keep you waiting, I've checked your details and your seat number is 5D it is a middle row seat, is that okay?", "dialog history": " hi Hello there! Sky high customer services, How may I help you today? please help me to check seat assignment Sure! I'll be glad to help you in this, could you please let me know your last name? kooi Thanks Kooi! Could you please let me know your booking confirmation number? mj8456 Perfect! Please allow me a moment to check the details and get back to you.", "original user side information": { "slot-labels": [ "O" ], "intent": [ "confirmation" ] }, "original system side information": {}, "dst": "adsf", "dst accumulated": "" }, { "turn id": 6, "user utterance": "no chane it to window", "system response": "Alright! Please allow me a moment to check if that is available.", "dialog history": " hi Hello there! Sky high customer services, How may I help you today? please help me to check seat assignment Sure! I'll be glad to help you in this, could you please let me know your last name? kooi Thanks Kooi! Could you please let me know your booking confirmation number? mj8456 Perfect! Please allow me a moment to check the details and get back to you. okay Sorry to keep you waiting, I've checked your details and your seat number is 5D it is a middle row seat, is that okay?", "original user side information": { "slot-labels": [], "intent": [] }, "original system side information": {}, "dst": "adsf", "dst accumulated": "" }, { "turn id": 7, "user utterance": "okay dude", "system response": "Thanks for waiting, I've checked there is a window seat available which is 12A should I go ahead and confirm it for you?", "dialog history": " hi Hello there! Sky high customer services, How may I help you today? please help me to check seat assignment Sure! I'll be glad to help you in this, could you please let me know your last name? kooi Thanks Kooi! Could you please let me know your booking confirmation number? mj8456 Perfect! Please allow me a moment to check the details and get back to you. okay Sorry to keep you waiting, I've checked your details and your seat number is 5D it is a middle row seat, is that okay? no chane it to window Alright! Please allow me a moment to check if that is available.", "original user side information": { "slot-labels": [ "O O" ], "intent": [ "confirmation" ] }, "original system side information": {}, "dst": "adsf", "dst accumulated": "" }, { "turn id": 8, "user utterance": "yes", "system response": "Alright! Will do that, anything else I may help you in?", "dialog history": " hi Hello there! Sky high customer services, How may I help you today? please help me to check seat assignment Sure! I'll be glad to help you in this, could you please let me know your last name? kooi Thanks Kooi! Could you please let me know your booking confirmation number? mj8456 Perfect! Please allow me a moment to check the details and get back to you. okay Sorry to keep you waiting, I've checked your details and your seat number is 5D it is a middle row seat, is that okay? no chane it to window Alright! Please allow me a moment to check if that is available. okay dude Thanks for waiting, I've checked there is a window seat available which is 12A should I go ahead and confirm it for you?", "original user side information": { "slot-labels": [ "O" ], "intent": [ "confirmation" ] }, "original system side information": {}, "dst": "adsf", "dst accumulated": "" }, { "turn id": 9, "user utterance": "no send me the boarding pass", "system response": "Sure! Could you please share your email address to which you'd like me to send the boarding pass?", "dialog history": " hi Hello there! Sky high customer services, How may I help you today? please help me to check seat assignment Sure! I'll be glad to help you in this, could you please let me know your last name? kooi Thanks Kooi! Could you please let me know your booking confirmation number? mj8456 Perfect! Please allow me a moment to check the details and get back to you. okay Sorry to keep you waiting, I've checked your details and your seat number is 5D it is a middle row seat, is that okay? no chane it to window Alright! Please allow me a moment to check if that is available. okay dude Thanks for waiting, I've checked there is a window seat available which is 12A should I go ahead and confirm it for you? yes Alright! Will do that, anything else I may help you in?", "original user side information": { "slot-labels": [ "O O O O O" ], "intent": [ "getboardingpass" ] }, "original system side information": {}, "dst": "adsf", "dst accumulated": "" }, { "turn id": 10, "user utterance": "shdfjkshfjh@gmail.com", "system response": "Great! Please allow me a moment to process your request.", "dialog history": " hi Hello there! Sky high customer services, How may I help you today? please help me to check seat assignment Sure! I'll be glad to help you in this, could you please let me know your last name? kooi Thanks Kooi! Could you please let me know your booking confirmation number? mj8456 Perfect! Please allow me a moment to check the details and get back to you. okay Sorry to keep you waiting, I've checked your details and your seat number is 5D it is a middle row seat, is that okay? no chane it to window Alright! Please allow me a moment to check if that is available. okay dude Thanks for waiting, I've checked there is a window seat available which is 12A should I go ahead and confirm it for you? yes Alright! Will do that, anything else I may help you in? no send me the boarding pass Sure! Could you please share your email address to which you'd like me to send the boarding pass?", "original user side information": { "slot-labels": [ "email_address" ], "intent": [ "contentonly" ] }, "original system side information": {}, "dst": "adsf", "dst accumulated": "" }, { "turn id": 11, "user utterance": "okay", "system response": "Thanks for waiting, I've checked the details and processed your request, you'll soon receive a mail with your boarding pass attachment. Anything else I may help you with?", "dialog history": " hi Hello there! Sky high customer services, How may I help you today? please help me to check seat assignment Sure! I'll be glad to help you in this, could you please let me know your last name? kooi Thanks Kooi! Could you please let me know your booking confirmation number? mj8456 Perfect! Please allow me a moment to check the details and get back to you. okay Sorry to keep you waiting, I've checked your details and your seat number is 5D it is a middle row seat, is that okay? no chane it to window Alright! Please allow me a moment to check if that is available. okay dude Thanks for waiting, I've checked there is a window seat available which is 12A should I go ahead and confirm it for you? yes Alright! Will do that, anything else I may help you in? no send me the boarding pass Sure! Could you please share your email address to which you'd like me to send the boarding pass? shdfjkshfjh@gmail.com Great! Please allow me a moment to process your request.", "original user side information": { "slot-labels": [ "O" ], "intent": [ "confirmation" ] }, "original system side information": {}, "dst": "adsf", "dst accumulated": "" }, { "turn id": 12, "user utterance": "no thank you", "system response": "My pelasure! It was great assisting you, have a safe flight. Goodbye.", "dialog history": " hi Hello there! Sky high customer services, How may I help you today? please help me to check seat assignment Sure! I'll be glad to help you in this, could you please let me know your last name? kooi Thanks Kooi! Could you please let me know your booking confirmation number? mj8456 Perfect! Please allow me a moment to check the details and get back to you. okay Sorry to keep you waiting, I've checked your details and your seat number is 5D it is a middle row seat, is that okay? no chane it to window Alright! Please allow me a moment to check if that is available. okay dude Thanks for waiting, I've checked there is a window seat available which is 12A should I go ahead and confirm it for you? yes Alright! Will do that, anything else I may help you in? no send me the boarding pass Sure! Could you please share your email address to which you'd like me to send the boarding pass? shdfjkshfjh@gmail.com Great! Please allow me a moment to process your request. okay Thanks for waiting, I've checked the details and processed your request, you'll soon receive a mail with your boarding pass attachment. Anything else I may help you with?", "original user side information": { "slot-labels": [ "O O O" ], "intent": [ "rejection" ] }, "original system side information": {}, "dst": "adsf", "dst accumulated": "" } ], "external knowledge non-flat": { "metadata": {}, "slots and values": {}, "intents": {} }, "external knowledge": "", "dst knowledge": "", "intent knowledge": "", "prompt": [ "This is a bot helping users to book a flight ticket. Given the dialog context and external database, please generate a relevant system response for the user.", "This bot assists users to book a flight ticket. Based on the dialogue context and information from the external database, please generate an appropriate response for the user.", "This bot helps users to book a flight ticket. Based on the conversation history and available external data, please generate a relevant system response for the user.", "The purpose of this bot is to assist users to book a flight ticket. Considering the dialogue context and the information available in the external database, please provide a fitting response for the user.", "This bot is designed to help users book a flight ticket. By utilizing the current dialog context and external resources, generate a fitting response for the user." ] }, "MulDoGO--train--5": { "original dialog id": "b2f8257a-e58d-4107-b497-a5de53cbf1b4", "dialog index": 5, "original dialog info": { "domain": "airline" }, "log": [ { "turn id": 1, "user utterance": "hello jesse", "system response": "Good morning! You've reached Flamingo customers service. How may I help you today?", "dialog history": "", "original user side information": { "slot-labels": [ "O O" ], "intent": [ "openinggreeting" ] }, "original system side information": {}, "dst": "adsf", "dst accumulated": "" }, { "turn id": 2, "user utterance": "i want to know my seat no", "system response": "Surely! I'll be happy to help you with that. Could you please help me with your last name and your booking confirmation number?", "dialog history": " hello jesse Good morning! You've reached Flamingo customers service. How may I help you today?", "original user side information": { "slot-labels": [ "O O O O O O O" ], "intent": [ "getseatinfo" ] }, "original system side information": {}, "dst": "adsf", "dst accumulated": "" }, { "turn id": 3, "user utterance": "my name is raja booking confirmation number fgh425", "system response": "Thank you for that Mr.Raja. Could you please allow me a moment, while I get this done for you?", "dialog history": " hello jesse Good morning! You've reached Flamingo customers service. How may I help you today? i want to know my seat no Surely! I'll be happy to help you with that. Could you please help me with your last name and your booking confirmation number?", "original user side information": { "slot-labels": [ "O O O name O O O booking_confirmation_number booking_confirmation_number" ], "intent": [ "contentonly" ] }, "original system side information": {}, "dst": "adsf", "dst accumulated": "" }, { "turn id": 4, "user utterance": "ok", "system response": "Fantastic! Here's your seat number K17 which is a window seat, Is that okay for you?", "dialog history": " hello jesse Good morning! You've reached Flamingo customers service. How may I help you today? i want to know my seat no Surely! I'll be happy to help you with that. Could you please help me with your last name and your booking confirmation number? my name is raja booking confirmation number fgh425 Thank you for that Mr.Raja. Could you please allow me a moment, while I get this done for you?", "original user side information": { "slot-labels": [ "O" ], "intent": [ "contentonly" ] }, "original system side information": {}, "dst": "adsf", "dst accumulated": "" }, { "turn id": 5, "user utterance": "ok thanks", "system response": "You're welcome! Would there be anything else that I may help you with?", "dialog history": " hello jesse Good morning! You've reached Flamingo customers service. How may I help you today? i want to know my seat no Surely! I'll be happy to help you with that. Could you please help me with your last name and your booking confirmation number? my name is raja booking confirmation number fgh425 Thank you for that Mr.Raja. Could you please allow me a moment, while I get this done for you? ok Fantastic! Here's your seat number K17 which is a window seat, Is that okay for you?", "original user side information": { "slot-labels": [ "O O" ], "intent": [ "thankyou" ] }, "original system side information": {}, "dst": "adsf", "dst accumulated": "" }, { "turn id": 6, "user utterance": "no need", "system response": "Wonderful! Thank you for choosing us, we are always here to help you. Have an amazing flight!", "dialog history": " hello jesse Good morning! You've reached Flamingo customers service. How may I help you today? i want to know my seat no Surely! I'll be happy to help you with that. Could you please help me with your last name and your booking confirmation number? my name is raja booking confirmation number fgh425 Thank you for that Mr.Raja. Could you please allow me a moment, while I get this done for you? ok Fantastic! Here's your seat number K17 which is a window seat, Is that okay for you? ok thanks You're welcome! Would there be anything else that I may help you with?", "original user side information": { "slot-labels": [ "O O" ], "intent": [ "rejection" ] }, "original system side information": {}, "dst": "adsf", "dst accumulated": "" } ], "external knowledge non-flat": { "metadata": {}, "slots and values": {}, "intents": {} }, "external knowledge": "", "dst knowledge": "", "intent knowledge": "", "prompt": [ "This is a bot helping users to book a flight ticket. Given the dialog context and external database, please generate a relevant system response for the user.", "This bot assists users to book a flight ticket. Based on the dialogue context and information from the external database, please generate an appropriate response for the user.", "This bot helps users to book a flight ticket. Based on the conversation history and available external data, please generate a relevant system response for the user.", "The purpose of this bot is to assist users to book a flight ticket. Considering the dialogue context and the information available in the external database, please provide a fitting response for the user.", "This bot is designed to help users book a flight ticket. By utilizing the current dialog context and external resources, generate a fitting response for the user." ] } }