What is an Incident?
This article explores incident management, defining incidents as unforeseen disruptions. It emphasizes categorization, prioritization, and resilient practices. The internal team is acknowledged as a vital customer. Learning from incidents involves risk analysis, and knowledge sharing is facilitated through various practices. In conclusion, a well-defined incident management process is crucial for prompt and effective responses.
Tags: sre, incident, incidentresponse, incidentmanagemenent