So your manager has asked you to be on-call. Now what?
In this article I try to tackle most of the fears that software engineers might feel when facing being in an on-call rotation for the very first time. What to do? What not to do? And most importantly, how a company can organise the on-call routing in such way that rather than being a terrible pain it becomes a source of learning and improvement that will positively impact both engineers and customers.
Tags: devops, culture, process, motivation