Consumer complaint: I became a cash store XXXX XXXX wesley XXXX XXXX XXXX, XXXX Texas XXXX ) customer on XXXX XXXX 2015. I made XXXX loans total. The XXXX ( {$800.00} XXXX & XXXX ( {$500.00} XXXX loans were XXXX paid off, in full. within 3 weeks of aquiring the loans. 
XXXX payoff was {$950.00} paid on XXXX/XXXX/15. 
XXXX payoff was {$590.00} paid on XXXX/XXXX/2015. 
Up to this point there was no problem with the cash store. I needed the XXXX loan to pay for repairs on my truck. 
The XXXX was to help allieviate the stress of such a large payment in one month. I made a XXXX loan for the same reason. This was my plan from day one. That way making the month wouldnt be so difficult. 
The XXXX loan was for {$400.00}. after that was paid off i could make it without too much stress. 
But this XXXX loan was when we began to reach impass - a real problem. But let me back, up along the timeline, a bit. 
I called the cash store on saturday the XXXX of XXXX 2015 to inquire about store hours. XXXX the cash store employee who had handled all my cash store business- told me they closed within the hour & i knew i couldnt make it to town by then. So i told her i would see her at the beginning of the week. But the XXXX loan ws dated XXXX XXXX 2015. 
Everytime i had aquired a loan from the cash store. The .process had taken at least 30 - 45 minutes.but not the last time! I dont recall what day. It was when i did go to the cash store but it was not saturday the XXXX. 
The XXXX cash store loan i applied for was for {$400.00}. & i was gone in 10 minutes. 
The papers i signed that day were for a {$400.00} loan. 
XXXX counted {$400.00} out on the table. I put it in my wallet. As i was putting the {$400.00} into my wallet. XXXX picked up the loan contract, walked across the office stating something about a staple. XXXX But there are no staples in cash store contracts. ) however, i didnt suspect anything underhanded at that point. XXXX XXXX walked to a big office machine. On the back wall of the front office. ). I now realize it was a printer ) then walked back toward me. Folded the loan contract & handed it to me. I left the cash store & did not look at the contract she folded & handed to me until AFTER i attempted to pay the loan off 2 weeks later. 
When i went in to the cash store to pay off the {$400.00} loan. The other cash store agent ( dont know her name ) told me i owed over {$950.00}! 
I was SHOCKED! I told her there was a mistake. I only borrowed {$400.00}! Theres no way payoff in over {$900.00}! 
Then XXXX walked into the office from the back room. Walked straight to an open file cabinet drawer. Reached in & immediately pulled out a signature page of the alleged {$800.00} loan that she claimed i got & owed for. I left. 
How many office workers could pull an unexpected customers file out so quickly? I dont know any UNLESS. They were waiting on them for a reason. In this case. A really bad reason. 
At this point i STILL didnt understand what XXXX had done. I still thought there was a mistake. 
When i got home. I found my contract and realized that i had beenScammed. The papers i had at home was not the contract i had signed. The difference between that contract and the first XXXX contracts was that my bank card information was included in the XXXX contract. 
I had NEVER GIVEN THEM MY BANK CARD INFORMATION. 
And never would give them my bank card information! 
I asked my bank if they Ever give out bank card information for ANY REASON. 
My bank said Absolutely Not! 
Now the cash store wants over {$1000.00} for that loan rhonda doubled. I do not know what to do. 
But i refuse to bend to extortion! And i believe thats exactly what this is! Before this horrible experience i believed that payday lenders served a necessary purpose by extending credit to those of lower income. And as long as you paid the loan quickly. There would be a fee. But not one a person could not live with. But this is way too far! The owner & i are both XXXX victims! 

Company response: Company chooses not to provide a public response