Abhi2271/tech-qa huggingface dataset:
IBM MQ 8.0.0.4 FAILS TO INSTALL ON CERTAIN IBM PURE APPLICATION SYSTEM LEVELS - United States  TECHNOTE (TROUBLESHOOTING)

PROBLEM(ABSTRACT)
 Users observe errors when attempting to install or migrate to IBM MQ 8.0.0.4 using IBM Pure Application System. 

SYMPTOM
Users observe errors when attempting to install or migrate to IBM MQ 8.0.0.4 using the following levels of IBM Pure Application System: 

 * 2.1.2.0 
 * 2.2.0.0 and later



This affects users with IBM MQ Pure Application System pattern-types 1.0.0.2 and earlier. 
CAUSE
Because of an interface change in IBM Pure Application System 2.1.2.0, and in 2.2.0.0 and greater, installation and upgrade of IBM MQ at the latest maintenance level contained in the pattern-type fails. The installation appears to succeed, but IBM MQ 8.0.0.2 is installed and the subsequent fixpack update is not applied. This affects IBM MQ Pure Application System pattern-types 1.0.0.2 and earlier, leading to the following restrictions: 

 * For IBM Pure Application System releases earlier than 2.1.2.0 and at version 2.1.2.1, you can install all versions of IBM MQ contained in the pattern-type. You can also apply maintenance to running pattern instances. 
 * For IBM Pure Application System 2.1.2.0, 2.2.0.0 and later, you can install IBM MQ 8.0.0.2 only. You cannot install later versions e.g., 8.0.0.4. You cannot apply maintenance to running pattern instances.

RESOLVING THE PROBLEM
A new maintenance.py lifecycle script is available to enable installation and migration of the latest maintenance level of IBM MQ contained in the pattern-type. 


This update, and installation steps, can be obtained from IBM Fix Central:

http://www.ibm.com/support/fixcentral/swg/quickorder?parent=ibm%7EWebSphere&product=ibm/WebSphere/WebSphere+MQ&release=8.0&platform=All&function=fixId&fixids=1.0.0.2-WS-MQ-Pure-LAIT15252&includeSupersedes=0&source=fc [http://www.ibm.com/support/fixcentral/swg/quickorder?parent=ibm%7EWebSphere&product=ibm/WebSphere/WebSphere+MQ&release=8.0&platform=All&function=fixId&fixids=1.0.0.2-WS-MQ-Pure-LAIT15252&includeSupersedes=0&source=fc]


APAR IT15252 has been raised for the IBM MQ development team to address this issue within future releases of the IBM MQ Pure Application System pattern-type.

Question: Why is MQ pattern showing installed MQ version as 8.0.0.2, instead of 8.0.0.4 when client tries to deploy pattern at the MQ 8.0.0.4 version in PureApplication System? In the pattern, it was clearly showing MQ version 8.0.0.4. After deployment, client checked the MQ version on the Virtual Machine and it shows 8.0.0.2 instead.


Answer: A new maintenance.py lifecycle script is available to enable installation and migration of the latest maintenance level of IBM MQ contained in the pattern-type.
IBM Increasing size of heap memory allocated to Cast Iron Studio - United States  TECHNOTE (FAQ)

QUESTION
 How do I increase the size of the heap memory allocated to the Cast Iron Studio? 

ANSWER
Start the Studio through the command line interface using the following command: 


CastIronStudio.exe -J-Xmx1024m 


In this command, "1024" is the new memory size that will be allocated to the Studio instead of the default value of 512. This numeric value is in MB. 

Note: There are no benchmark figures on the max value for a given machine configuration that is supported as max memory by Studio. Use garbage collection from Studio to free up unused space, Also, try XML Schema preference settings and see if the use of memory is within the default value of 520 MB or a permissible increased value.

For additional questions related to Increasing heap memory size, open a service request with IBM Cast Iron Support. More information about using the IBM Service Request tool is available here [http://www-01.ibm.com/software/support/servicerequest/quick_start.html].

 

HISTORICAL NUMBER
 00001529 

PRODUCT ALIAS/SYNONYM
 Cast Iron Solution
Cast Iron Operating System
Cast Iron Studio

Question: App Connect Professional (formerly Cast Iron) Studio not launching When trying to start App Connect Professional (formerly Cast Iron) Studio tool, the application appears but after few seconds it crashes with no error message or warning. 

Answer: Start the Studio through the command line interface using the following command: 


CastIronStudio.exe -J-Xmx1024m 


In this command, "1024" is the new memory size that will be allocated to the Studio instead of the default value of 512. This numeric value is in MB.
IBM Setting HttpOnly and secure flag in Oracle Weblogic 12c - United States weblogic; weblogic.xml; secure cookies Atlas TECHNOTE (FAQ)

QUESTION
 How do we set HttpOnly and secure flag in Oracle Weblogic 12c to secure IBM Atlas? 

CAUSE
To prevent session hijacking and securing the cookie

ANSWER
 

Perform steps as mentioned below:

1. Undeploy any existing PolicyAtlas deployments using Oracle Weblogic console

2. Open the PolicyAtlas.ear file using a tool like 7zip or similar and update weblogic.xml file with the changes below:


<wls:session-descriptor>
<wls:cookie-secure>true</wls:cookie-secure>
<wls:cookie-http-only>true</wls:cookie-http-only>
<wls:url-rewriting-enabled>false</wls:url-rewriting-enabled>
</wls:session-descriptor>

3. Save the changes by updating the ear file.

4. Redeploy the updated ear file using Oracle Weblogic console

Question: How do we set HttpOnly and secure flag in Oracle Weblogic 12c to secure IBM Atlas? How do we set HttpOnly and secure flag in Oracle Weblogic 12c to secure IBM Atlas? 

Answer: Perform steps as mentioned below:

1. Undeploy any existing PolicyAtlas deployments using Oracle Weblogic console

2. Open the PolicyAtlas.ear file using a tool like 7zip or similar and update weblogic.xml file with the changes below:


<wls:session-descriptor>
<wls:cookie-secure>true</wls:cookie-secure>
<wls:cookie-http-only>true</wls:cookie-http-only>
<wls:url-rewriting-enabled>false</wls:url-rewriting-enabled>
</wls:session-descriptor>

3. Save the changes by updating the ear file.

4. Redeploy the updated ear file using Oracle Weblogic console
IBM Hide left menu pane for specific application - United States TPAESCCD; menu; navigation; hide; disabled; systemnav TECHNOTE (FAQ)

QUESTION
 How to disable the left navigation pane menu of an application? 

ANSWER
You can include systemnav="false" in the application presentation XML in order to disable the left navigation pane. 

The following changes in the incident.xml file will disable the left navigation menu pane of the Incident application. 

Edit the incident.xml from :- 

<presentation apphelp="com.ibm.tusc.doc,incident/incident.html" beanclass="com.ibm.tsd.pminc.webclient.beans.PmIncidentAppBean" id="incident" mboname="INCIDENT" orderby="TICKETID" resultstableid="results_showlist" version="7.1.0.0"> 

to :- 

<presentation apphelp="com.ibm.tusc.doc,incident/incident.html" beanclass="com.ibm.tsd.pminc.webclient.beans.PmIncidentAppBean" id="incident" mboname="INCIDENT" orderby="TICKETID" resultstableid="results_showlist" version="7.1.0.0" systemnav="false">

Import back the incident.xml and save. With this configuration, the left Navigation Pane menu is no longer visible in the Incident application.

Question: Can I hide left menu pane for specific application? Is it possible to disable the left navigation pane menu for certain application? 

Answer: You can include systemnav="false" in the application presentation XML in order to disable the left navigation pane. 

The following changes in the incident.xml file will disable the left navigation menu pane of the Incident application. 

Edit the incident.xml from :- 

<presentation apphelp="com.ibm.tusc.doc,incident/incident.html" beanclass="com.ibm.tsd.pminc.webclient.beans.PmIncidentAppBean" id="incident" mboname="INCIDENT" orderby="TICKETID" resultstableid="results_showlist" version="7.1.0.0"> 

to :- 

<presentation apphelp="com.ibm.tusc.doc,incident/incident.html" beanclass="com.ibm.tsd.pminc.webclient.beans.PmIncidentAppBean" id="incident" mboname="INCIDENT" orderby="TICKETID" resultstableid="results_showlist" version="7.1.0.0" systemnav="false">

Import back the incident.xml and save. With this configuration, the left Navigation Pane menu is no longer visible in the Incident application.
IBM TCR 2.1.1 FixPack 2 failing with ACUOSI0050E - United States ACUOSI0050E; BUILD FAILED; copyEAR.sh; tcr211_Embedded_FP2; failed to copy; permission denied; TCR; FP2; FixPack 2 TECHNOTE (TROUBLESHOOTING)

PROBLEM(ABSTRACT)
 Installation of TCR 2.1.1 FixPack 2 fails with the following error message:
ACUOSI0050E External command action failed with return code 1. 

DIAGNOSING THE PROBLEM
Looking at the the file IBM_Tivoli_Common_Reporting_2.1_1_FP2.log you can find additional details about the failure.
In some cases it can show the procedure failing at this step:

Errors: [com.ibm.ac.si.ap.action.ExternalCommandActionException: 
ACUOSI0050E External command action failed with return code 1. 
Invocation string: 
[/opt/IBM/tivoli/tipv2Components/TCRComponent/conf/tcr211_Embedded_FP2/copyEAR.sh, /opt/IBM/tivoli/tipv2Components/TCRComponent, 
/opt/IBM/tivoli/tipv2, TIPProfile], 
com.ibm.ac.common.hosts.UpdateFailedException: : ] 

so while executing the script copyEAR.sh. 

Looking at the TCRComponent/logs, you can find all the STDOUT and STDERR streams for the installation scripts, including the failing copyEAR.sh. 
So you can check into tcr211_Embedded_FP2_run_cognos_copy_ear_update.err to understand what caused the installation failure.
If you find a message like:
****
BUILD FAILED 
/opt/IBM/tivoli/tipv2Components/TCRComponent/cognos/temp/build.xml:298: Failed to copy 
/opt/IBM/tivoli/tipv2Components/TCRComponent/cognos/webcontent/tivoli/ITM/images/newWindow_16.gif to 
/opt/IBM/tivoli/tipv2/profiles/TIPProfile/installedApps/TIPCell/IBM Cognos 8.ear/p2pd.war/tivoli/ITM/images/newWindow_16.gif due to java.io.FileNotFoundException 
/opt/IBM/tivoli/tipv2/profiles/TIPProfile/installedApps/TIPCell/IBM Cognos 8.ear/p2pd.war/tivoli/ITM/images/newWindow_16.gif (Permission denied) and I couldn't delete the corrupt
/opt/IBM/tivoli/tipv2/profiles/TIPProfile/installedApps/TIPCell/IBM Cognos 8.ear/p2pd.war/tivoli/ITM/images/newWindow_16.gif
***

this indicates a lack of permission for the user account you used to run the installation, on the directory tree involved with this operation.



RESOLVING THE PROBLEM
If it is expected you run the Fixpack installation with a non-root user, double check the permission bit for the involved directory tree and in case temporary set them to give write authorization to the user account you are installing the FixPack with. 

Then run again the installation program.

 

PRODUCT ALIAS/SYNONYM
 Tivoli Common Reporting V2.1.1

Question: TCR 2.1.1 Fixpack 2 installation failed 

I need to install Fixpack 2 on my TCR 2.1.1 environment, but the installation keeps failing with error:

     ACUOSI0050E External command action failed with return code 1.

I was not able to understand why it is failing. Can you please help providing suggestion to perform a correct troubleshooting ?

Thanks

Answer: If it is expected you run the Fixpack installation with a non-root user, double check the permission bit for the involved directory tree and in case temporary set them to give write authorization to the user account you are installing the FixPack with. 

Then run again the installation program.
IBM Non Administrator usage must be manually cleaned up - United States RN1.2.1; SRX TECHNOTE (TROUBLESHOOTING)

PROBLEM(ABSTRACT)
 When a eclipse based package is installed by an administrator and used by a non-administrator, out of date eclipse configuration cruft is left behind in the user's .eclipse/ folder that may affects the correct functioning of the currently installed package(s). 

SYMPTOM
The p2 based eclipse package does not start up correctly for non-administrator or it takes abnormal amount of time (10 minutes) to start up. The log file in the user's .eclipse/ibm.software.delivery.platform_7.5.0_???? folder, for example: /home/joe/.eclipse/ibm.software.delivery.platform_7.5.0_1529064711/configuration/1225137678916.log, may contain an entry like: 

!MESSAGE Exception launching the Eclipse Platform: 

!STACK 

java.lang.ClassNotFoundException: org.eclipse.core.runtime.adaptor.EclipseStarter 

at java.net.URLClassLoader.findClass(Unknown Source) 

at java.lang.ClassLoader.loadClass(Unknown Source) 

at java.lang.ClassLoader.loadClass(Unknown Source) 

at org.eclipse.equinox.launcher.Main.invokeFramework(Unknown Source) 

at org.eclipse.equinox.launcher.Main.basicRun(Unknown Source) 

at org.eclipse.equinox.launcher.Main.run(Unknown Source) 

at org.eclipse.equinox.launcher.Main.main(Unknown Source)



CAUSE
This issue has been identified as Eclipse defect 255268 [https://bugs.eclipse.org/bugs/show_bug.cgi?id=255268]. Review the Bug report for more details.



RESOLVING THE PROBLEM
 

 

WORKAROUND: 

Delete the user's .eclipse/ibm.software.delivery.platform_7.5.0_???? directory. 

For example: 

rm -rf /home/joe/.eclipse/ibm.software.delivery.platform_7.5.0_1529064711 

 

Then relaunch the package. 










Cross Reference information Segment Product Component Platform Version Edition Software Development Rational Application Developer for WebSphere Software Not Applicable 7.5.2 All Editions

Question: Cannot launch RFT 8.2 

Hello.

Could anyone can help to see why I cannot launch RFT 8.2? When I launch RFT. I get an error message--"An error has occurred. See the log file..." I check the log file. It shows

!SESSION Mon Nov 04 12:46:16 CST 2013 ------------------------------------------
!ENTRY org.eclipse.equinox.launcher 4 0 2013-11-04 12:46:16.359
!MESSAGE Exception launching the Eclipse Platform:
!STACK
java.lang.ClassNotFoundException: org.eclipse.core.runtime.adaptor.EclipseStarter
    at java.net.URLClassLoader.findClass(URLClassLoader.java:423)
    at java.lang.ClassLoader.loadClass(ClassLoader.java:653)
    at java.lang.ClassLoader.loadClass(ClassLoader.java:619)
    at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:616)
    at org.eclipse.equinox.launcher.Main.basicRun(Main.java:574)
    at org.eclipse.equinox.launcher.Main.run(Main.java:1407)
    at org.eclipse.equinox.launcher.Main.main(Main.java:1383)

If I launch RFT with -clean or -vm option, the same phenomenon occurs.

Answer: Delete the user's .eclipse/ibm.software.delivery.platform_7.5.0_???? directory. 

For example: 

rm -rf /home/joe/.eclipse/ibm.software.delivery.platform_7.5.0_1529064711 

 

Then relaunch the package.
IBM COBOL Copybook importer is missing in WTX Design Studio 8.4.1.1 if installed over 8.4.1.0 - United States  TECHNOTE (TROUBLESHOOTING)

PROBLEM(ABSTRACT)
 When installing IBM WebSphere Transformation Extender (WTX) Design Studio 8.4.1.1 on the Windows platform over the top of an IBM WTX 8.4.1.0 installation, the COBOL Copybook importer may be missing after the upgrade. 

SYMPTOM
The COBOL Copybook importer option no longer appears in the list of available importers.


CAUSE
Some files are not correctly overwritten / modified during the upgrade.

ENVIRONMENT
IBM WebSphere Transformation Extender 8.4.1.1 Design Studio on Windows

RESOLVING THE PROBLEM
Install WTX Design Studio 8.4.1.1 in an empty directory, and then perform any installation customization.

Question: Using cobol copybooks Sometimes, there will be errors/fields missing in typetree, while importing cobol copybooks. Is there any format for copybooks(specifically to be used in wtx), that we need to follow? 

Answer: Some files are not correctly overwritten / modified during the upgrade.
IBM Map does not complete when using xmllib functions on z/OS - United States  TECHNOTE (TROUBLESHOOTING)

PROBLEM(ABSTRACT)
 Transformation Extender map does not complete when using xmllib functions on z/OS.

Example map rule using xmllib function:

=NUMBERTOTEXT( xmllib->VALIDATEEX( "ipo.in.xml", "urn:hl7-org:v3 http://www.example.com/IPO [http://www.example.com/IPO] ipo.xsd", "numtotext.log" ) )


SYMPTOM
Map execution is incomplete and JOBLOG reports the following error:

1CEE3501S The module libxslt4c.1_11_0q.dll was not found.


CAUSE
The XML toolkit xml4c library directory is missing from LIBPATH environment variable.


RESOLVING THE PROBLEM
Add the XML toolkit xml4c library directory to the LIBPATH environment variable.

Example:

export LIBPATH=$LIBPATH:/usr/lpp/ixm/xslt4c-1_11/lib/

Question: Problem with XMLLIB->VALIDATEEX during XML Validation I am using XMLLIB VALIDATEXX in WTX 8.3.0.5 for XML Validations and it is running fine on Windows.
When deployed same code on zos map is executing in loop(output card having rule with xmllib method call is not completing) 
Please suggest.Thanks

Answer: Add the XML toolkit xml4c library directory to the LIBPATH environment variable.

Example:

export LIBPATH=$LIBPATH:/usr/lpp/ixm/xslt4c-1_11/lib/
IBM RDz TSO EXIT IKJEESX0 TERMINATES with RC04 - United States IKJEESX0 TECHNOTE (TROUBLESHOOTING)

PROBLEM(ABSTRACT)
 IBM Rational Developer for z Systems (RDz) using TSO Send command may result in the error IKJ79154I for TSO EXIT IKJEESX0, RC 04


SYMPTOM
Issuing the TSO SEND command in a batch job may terminate with this message: 

IKJ79154I INSTALLATION EXIT IKJEESX0 REQUESTED TERMINATION. 
IKJ79154I REASON CODE X'00000004'. 


CAUSE
The RDz TSO Send command will invoke a TSO exit, IKJEESX0 (FEKEESX0) that will terminate with a reason code of 4 if you have not coded a facility class for the FEK.CMD.SEND and FEK.CMD.SEND.CLEAR.

The exit provided by RDz checks to see if the user has the authority to issue the TSO Send command by executing the RACROUTE macro:


RACROUTE REQUEST=AUTH,CLASS=(R5),ENTITYX=(rEntityBL), *
WORKA=(R0),RELEASE=2.2,ATTR=READ,LOG=NOSTAT, *
MF=(E,AUTHCHK) 




RESOLVING THE PROBLEM
Code the appropriate security definitions for FEK.CMD.SEND and FEK.CMD.SEND.CLEAR. 

Below is an example from the Knowledge Center > Configuring > Host Configuration Guide that will allow everyone to send messages, and only users able to issue operator commands to clear the message buffer: 

 


RDEFINE FACILITY (FEK.CMD.SEND.**) UACC(READ) -
DATA('z/OS EXPLORER - SEND COMMAND') 


RDEFINE FACILITY (FEK.CMD.SEND.CLEAR.**) UACC(NONE) -
DATA('z/OS EXPLORER - CLEAR SEND BUFFER') 


PERMIT FEK.CMD.SEND.CLEAR.** CLASS(FACILITY) -
ID(STCRSE) ACCESS(READ) 


SETROPTS RACLIST(FACILITY) REFRESH 



RELATED INFORMATION
 RDz V9.5 Knowledge Center Host Configuration Guide [http://www.ibm.com/support/knowledgecenter/SSQ2R2_9.5.0/com.ibm.guide.hostconfig.doc/topics/sendmsg.html?lang=en]
zOS Explorer 3.0 Knowledge Center Host configuration Gu [http://www.ibm.com/support/knowledgecenter/SSBDYH_3.0.0/com.ibm.zexpl.config.hostconfig.doc/topics/sendmsg.html?lang=en]

Question: Why do I receive the message, "IKJ79154I INSTALLATION EXIT IKJEESX0 REQUESTED TERMINATION. " for a TSO SEND command? If you issue the TSO SEND command in a batch job and receive this message:

IKJ79154I INSTALLATION EXIT IKJEESX0 REQUESTED TERMINATION.
IKJ79154I REASON CODE X'00000004'.

Answer: coded a facility class for the FEK.CMD.SEND and FEK.CMD.SEND.CLEAR.
IBM ITCAM for SOA KD4SDMS database size grows - United States CAMSOAALL CAMSOADB CAMSOAPERF REQMETRICS RESPMETRICS kd4TrimDB2db TECHNOTE (FAQ)

QUESTION
 As the KD4SDMS grows unbounded, is there a way to regularly prune it? 

ANSWER
Regarding the older release ITCAM for SOA 7.1.1, there is no a mechanism to automatically regularly prune the KD4SDMS database. The following Wiki page has been published on the topic:
https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/Tivoli+Composite+Application+Manager/page/Pruning+SDMS+Relationship+Metrics+Tables [https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/Tivoli+Composite+Application+Manager/page/Pruning+SDMS+Relationship+Metrics+Tables]

To keep only the latest 24 hours every day (regular pruning), you can schedule a daily job to run the kd4TrimDB2db utility provided above. 

As for the newer ITCAM for SOA 7.2, there is a cleanup task that runs on the TEPS host where SDMS database is installed. It deletes REQMETRICS and RESPMETRICS table rows where SRTTIME (start of period) is more than 24 hours ago. So these two tables, which are responsible for most of KD4SDMS storage occupation, should not grow unbounded anymore.

NOTE: ITCAM for SOA 7.1.1 is Out-Of-Support since 2015 April 30.

Question: How to control SDMS database size? 

Hi,

ITCAM for SOA 7.1.1 was installed about 3 years ago. I already know that SDMS database size may increase with no limit. Has anyone found a way to keep under control this behavior?

Thanks

Answer: To keep only the latest 24 hours every day (regular pruning), you can schedule a daily job to run the kd4TrimDB2db utility provided above.
IBM License features incorporated in "Tools and Utilities" key while generating Rational Rhapsody licenses - United States Tools and Utilities; License Feature TECHNOTE (FAQ)

QUESTION
 What are the features incorporated with the "Tools and Utilities" License key for IBM Rational Rhapsody? 

CAUSE
You would like to know all the features of the Tools and Utilities license key

ANSWER
The license features that come incorporated with IBM Rational Rhapsody Tools & Utilities Add on keys are as follows: 

 * ReporterPro 
 * Reporter 
 * RPGetConnected 
 * RPGetConnectedWind 
 * RPGetConnectedVxw 
 * RPGetConnectedSol 
 * RPGetConnectedN 
 * RPGetConnectedG 
 * RPUNCS 
 * RPTcSEAddon 
 * RPGraphPanel 
 * RPRG 
 * RPRG_DOORS 
 * RPRG_X2TXT 
 * RPRG_REQPRO 
 * RPRG_RP 
 * RPRG_SIMULINK 
 * RPRG_TAGGER 
 * RPRG_CALIBERRM 
 * RPUSimulink 
 * RPXMI 
 * RPTAUXMI


Note: Important functionalities of Rational Rhapsody such as Gateway [ RPRG], Import and Export of XMI files in Rhapsody [RPXMI], Panel Diagrams [RPGraphPanel] and Reporter Plus [ReporterPro] among others are covered

RELATED INFORMATION
 Rational DOORS license features [http://www-01.ibm.com/support/docview.wss?uid=swg21607708]
Rational TAU License features [http://www-01.ibm.com/support/docview.wss?uid=swg21608087]
Rational Build Forge features [http://www-01.ibm.com/support/docview.wss?uid=swg21608803]
Rational Dashboard [http://www-01.ibm.com/support/docview.wss?uid=swg21608812]

Question: Can you enable the reporter feature with IBM Rational Rhapsody Architect Software Floating license? Can you enable the reporter feature with IBM Rational Rhapsody Architect Software Floating license? 

Answer: The license features that come incorporated with IBM Rational Rhapsody Tools & Utilities Add on keys are as follows: 

 * ReporterPro 
 * Reporter
IBM Including long descriptions in the Maximo Enterprise Adapter - United States long description; ldkey; hasld; MEA; TPAEINTEGRATION TECHNOTE (FAQ)

QUESTION
 How do I include long descriptions when sending data in using the Maximo Enterprise Adapter (MEA) or Maximo Integration Framework (MIF)? 

ANSWER
 

Maximo 6.x MEA 

1. Go To Integration -> Integration Object 

On the Persistent Fields tab, exclude HASLD
On the Non-Persistent Fields tab, include DESCRIPTION_LONGDESCRIPTION 

Maximo 7.x MIF

1. Go To Integration -> Object Structures 

Click Select Action -> Exclude/Include Fields 

On the Persistent Fields tab, exclude HASLD
On the Non-Persistent Fields tab, include DESCRIPTION_LONGDESCRIPTION 

Maximo 6.x/7.x XML

Add the long description tag to the inbound XML:

<DESCRIPTION_LONGDESCRIPTION>xxxxx</DESCRIPTION_LONGDESCRIPTION> 

Do not include the HASLD tag. This column will be set automatically.

The same process will work for sending data in using flat files and interface tables, however, you must use an alias for DESCRIPTION_LONGDESCRIPTION on DB2 and SQL Server since the column name is longer than 18. If your object structure has multiple MBOs with long descriptions, you will have to use an alias to identify each column name uniquely.

 


Cross reference information Segment Product Component Platform Version Edition Systems and Asset Management Maximo Enterprise Adapter Not Applicable

Question: Jobtask long description How do I modify the JP sheet to include the JOBTASK Long description in the query.  I have tried JOBTASK.DESCRIPTION.DESCRIPTION_LONGDESCRITION and other combinations but they do not seem to work. 

Answer: Maximo 6.x MEA 

1. Go To Integration -> Integration Object 

On the Persistent Fields tab, exclude HASLD
On the Non-Persistent Fields tab, include DESCRIPTION_LONGDESCRIPTION 

Maximo 7.x MIF

1. Go To Integration -> Object Structures 

Click Select Action -> Exclude/Include Fields 

On the Persistent Fields tab, exclude HASLD
On the Non-Persistent Fields tab, include DESCRIPTION_LONGDESCRIPTION 

Maximo 6.x/7.x XML

Add the long description tag to the inbound XML:

<DESCRIPTION_LONGDESCRIPTION>xxxxx</DESCRIPTION_LONGDESCRIPTION> 

Do not include the HASLD tag. This column will be set automatically.
IBM ADMIN_CMD('load from ...') using JDBC in XA transaction gets SQL30090N - United States  TECHNOTE (FAQ)

QUESTION
 Why does ADMIN_CMD('load from ...') using JDBC in XA transaction get SQL30090N? 

CAUSE
It is an known current limitation of DB2.

ANSWER
Here is an example message from a jdbctrace.log 

-------------------
[jcc] BEGIN TRACE_DIAGNOSTICS
[jcc][Thread:WebContainer : 0][SQLWarning@2cab0b03] java.sql.SQLWarning
[jcc][Thread:WebContainer : 0][SQLWarning@2cab0b03][Sqlca@f3177864] DB2 SQLCA from server
[jcc][Thread:WebContainer : 0][SQLWarning@2cab0b03][Sqlca@f3177864] SqlCode = 20397
[jcc][Thread:WebContainer : 0][SQLWarning@2cab0b03][Sqlca@f3177864] SqlErrd = { 0, 2, 0, 0, 0, 0 }
[jcc][Thread:WebContainer : 0][SQLWarning@2cab0b03][Sqlca@f3177864] SqlErrmc = SYSPROC.ADMIN_CMD;SQL30090;^@
[jcc][Thread:WebContainer : 0][SQLWarning@2cab0b03][Sqlca@f3177864] SqlErrmcTokens = { SYSPROC.ADMIN_CMD, SQL30090, ^@ }
[jcc][Thread:WebContainer : 0][SQLWarning@2cab0b03][Sqlca@f3177864] SqlErrp = DB2LOAD
[jcc][Thread:WebContainer : 0][SQLWarning@2cab0b03][Sqlca@f3177864] SqlState = 01H52
[jcc][Thread:WebContainer : 0][SQLWarning@2cab0b03][Sqlca@f3177864] SqlWarn =
[jcc][Thread:WebContainer : 0][SQLWarning@2cab0b03] SQL state = 01H52
[jcc][Thread:WebContainer : 0][SQLWarning@2cab0b03] Error code = 20397
[jcc][Thread:WebContainer : 0][SQLWarning@2cab0b03] Tokens = SYSPROC.ADMIN_CMD;SQL30090;^@
[jcc][Thread:WebContainer : 0][SQLWarning@2cab0b03] Stack trace follows
com.ibm.db2.jcc.am.SqlWarning: DB2 SQL Warning: SQLCODE=20397, SQLSTATE=01H52, 
SQLERRMC=SYSPROC.ADMIN_CMD;SQL30090;^@, DRIVER=4.19.49
-------------------

Symptoms:
- It does not throw any exception and the application finished without any problem but 
the data is not actually loaded into the table.
- If the same operation without XA transaction, it is succeeded and loaded data.
- From jdbctrace, SQL20397W and SQL30090N are logged.

The reason why:
The cause of the problem is LOAD does internal commit near the beginning of 
operation. The load internal commit got back SQL30090 error is standard 
behavior in XA environment. So ADMIN_CMD + LOAD does not work on XA.

Workaround:
Unfortunately, there is no way to do ADMIN_CMD + LOAD on XA.

RELATED INFORMATION
 LOAD command using the ADMIN_CMD procedure [https://www.ibm.com/support/knowledgecenter/en/SSEPGG_10.5.0/com.ibm.db2.luw.sql.rtn.doc/doc/r0023577.html ]
SQL30090N [https://www.ibm.com/support/knowledgecenter/en/SSEPGG_10.5.0/com.ibm.db2.luw.messages.sql.doc/doc/msql30090n.html ]
A Japanese translation is available [http://www.ibm.com/support/docview.wss?uid=swg21996128]

Question: Are there any known issue or limitation to LOAD data using ADMIN_CMD stored procedure? Hello,

We have JDBC applications on WebShpere, LOAD data using ADMIN_CMD. Now, we are planning to use them under XA environment. Are there any known issue or limitation to LOAD data using ADMIN_CMD under XA environment?

Answer: It is an known current limitation of DB2.
IBM 'Save and Close' and 'Save' buttons grayed out in desktop configuration - United States ICN; Content Navigator; Save; Save and Close; Button TECHNOTE (TROUBLESHOOTING)

PROBLEM(ABSTRACT)
 In IBM Content Navigator, when configuring a desktop, the 'Save and Close' and 'Save' buttons may be disabled. 

CAUSE
One of the required fields in the configuration does not have a value

RESOLVING THE PROBLEM
IBM Content Navigator configuration tabs that contain required fields are flagged with a red asterisk to the side of the tab label. For a desktop configuration, General, Repositories, Layout, and Menus tabs contain required fields. Make sure all these fields have a value. The following screen shot provides an illustration of the tabs that contain required fields. 

[/support/docview.wss?uid=swg21975568&aid=1] [/support/docview.wss?uid=swg21975568&aid=1]

Question: 'Save and Close' and 'Save' buttons grayed out in desktop configuration In IBM Content Navigator, when configuring a desktop, the 'Save and Close' and 'Save' buttons may be disabled. 

Answer: One of the required fields in the configuration does not have a value
IBM Tivoli Netcool/OMINbus Java Gateway for ServiceNow (nco_g_servicenow-3_0) - United States release notice; downloads; Netcool/OMNIbus Java Gateway for ServiceNow; nco_g_servicenow NEWS

ABSTRACT
 This new gateway will be ready for downloading on November 24, 2016. 

CONTENT
 

This version addresses the following enhancement requests:

 * RFE 85941: Enhancement to add HTTP proxy support. New property updated to specify the HTTP proxy with optional port.
 * RFE 88118: Enhancement to allow the gateway to accommodate a change in REST API behavior between ServiceNow versions Eureka/Fiji compared to Geneva.

You can download the installation package from the IBM Passport Advantage website: 
www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm [http://www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm]

You can access the latest version of the guide written for this gateway on the IBM Knowledge Center:

www.ibm.com/support/knowledgecenter/SSSHTQ/omnibus/gateways/snowgw/wip/concept/snowgw_intro.html [https://www.ibm.com/support/knowledgecenter/SSSHTQ/omnibus/gateways/snowgw/wip/concept/snowgw_intro.html]

Netcool/OMNIbus V8.1

If you are running Netcool/OMNIbus V8.1, a single package contains versions of the gateway for all supported Operating Systems. To obtain this new package, use the Find by part number field to search for part number: CNFT1EN

 Note: The Netcool/OMNIbus V8.1 version of this gateway supports the following Operating Systems: AIX, Linux, Solaris, Windows and zLinux. 

Netcool/OMNIbus V7.4.0

If you are running Netcool/OMNIbus V7.4.0, a separate package is supplied for each Operating System. To obtain this new package, use the Find by part number field to search for the part number that corresponds to your Operating System as shown in the table below.

Part number Operating System CNFQ2EN AIX CNFQ3EN HP-UX Integrity CNFQ4EN Linux for zSeries CNFQ5EN Linux CNFQ6EN Solaris CNFQ7EN Windows Note: Some versions of some web browsers can introduce random characters into text copied from web pages to the clipboard. In such cases, if you copy and paste part numbers from this release notice into Passport Advantage search fields, the search engine might not return the correct result. If you are encountering problems locating packages in Passport Advantage, remove any characters generated by the copy-paste operation before searching, or manually enter the part numbers into the search field.

If, for any other reason, you cannot find installation packages in Passport Advantage, contact eCustomer care using the contact information on the following website: https://www-112.ibm.com/software/howtobuy/passportadvantage/paocustomer/docs/en_US/ecare_emea.html [https://www-112.ibm.com/software/howtobuy/passportadvantage/paocustomer/docs/en_US/ecare_emea.html]

Question: Does the IBM Netcool Omnibus ServiceNow Gateway support Geneva Release ? Users of this gateway are asking if we support the latest release of ServiceNow Geneva instance?

Answer: Enhancement to allow the gateway to accommodate a change in REST API behavior between ServiceNow versions Eureka/Fiji compared to Geneva.
IBM SPSS Student Version and Graduate Pack Resources - United States SPSS Support Acquisition Statistics Stats Grad Pack Student TECHNOTE (FAQ)

QUESTION
 Where do I get support for IBM SPSS Student Version or Graduate Pack software? 

ANSWER
Step 1: 
For installation & licensing issues on Student version and Graduate pack, contact your vendor. 

 * Hearne [http://www.hearne.software/Software/SPSS-Grad-Packs-for-Students-by-IBM/FAQ] 
 * On the Hub [http://onthehub.com/] 
 * StudentDiscounts.com [http://studentdiscounts.com/contact-us.aspx] 
 * JourneyEd [https://www.journeyed.com/contact] 
 * thinkEDU [https://thinkedu.desk.com/] 
 * Studica [http://www.studica.com/technical-support]





Cross reference information Segment Product Component Platform Version Edition Business Analytics SPSS Amos Windows Not Applicable Grad Pack, Shrinkwrap, Campus Business Analytics SPSS Modeler Platform Independent Not Applicable Business Analytics SPSS Text Analytics for Surveys Windows Not Applicable Business Analytics SPSS Statistics Platform Independent Not Applicable Campus Edition, Grad Pack, Student Version

Question: Hello - I recently installed SPSS 20, my temporary period for running spss has expired, I am in need of the actual license code to fully install. my Lock code is: 4-20C30 Hello - I recently installed SPSS 20, my temporary period for running spss has expired, I am in need of the actual license code to fully install. my Lock code is: 4-20C30 . please help! 

Answer: For installation & licensing issues on Student version and Graduate pack, contact your vendor.
IBM Unable to login to StoredIQ Dataserver and Gateway using ssh - United States StoredIQ ssh TECHNOTE (FAQ)

QUESTION
 Why I am not able to login to StoredIQ Dataserver and Getway using ssh? 

CAUSE
Restriction in remote login using ssh

ANSWER
 

 1. Review the file /etc/ssh/sshd_config on the specific server using console 
 2. Make sure PermitRootLogin is set to yes 
 3. Save the change in the file 
 4. Restart the appliance

Question: Why I am not able to login to StoredIQ Dataserver and Getway using ssh? Why I am not able to login to StoredIQ Dataserver and Getway using ssh? 

Answer: Restriction in remote login using ssh
IBM Is using a monitored JBoss Application Server with ITCAM for J2EE supported in a Windows service? - United States J2EE JBoss server Windows service LA2 fix TECHNOTE (FAQ)

THIS DOCUMENT APPLIES ONLY TO THE FOLLOWING LANGUAGE VERSION(S):
 US English 

QUESTION
 Is using a monitored JBoss Application Server with ITCAM for J2EE supported in a Windows service? 

ANSWER
When you configure the JBoss Application Service to run as a Windows service, you will download the JBoss native connectors [http://jbossweb.jboss.org/downloads/jboss-native-2-0-10] and modify the service.bat file. 

The JBoss service is not available to run as a Windows service when configured with the ITCAM for J2EE agent/DC because this involves changes to the JBoss native connector files and this is currently not supported. Additionally, there's no option to specify the Service name when configuring the JBoss server during the configuration steps. 

If you are using JBoss AS 7.1 or JBoss EAP 6.1.0 or 6.2.0 or 6.3.0, then you will need the to use the latest patch first, [https://developer.ibm.com/answers/questions/208313/how-do-i-download-the-new-itcam-for-j2ee-711-la-if.html]then run the standalone.bat (or domain.bat) program from the command-line after successful configuration. 

Note: If you have a Tomcat server, then you will be able to use that server in a Service, the technote is here. [http://www.ibm.com/support/docview.wss?uid=swg21961542]

 

PRODUCT ALIAS/SYNONYM
 ITCAM for J2EE

Question: Is using a monitored JBoss server with ITCAM supported in a Windows Service? Is using a monitored JBoss server with ITCAM supported in a Windows Service? 

Answer: The JBoss service is not available to run as a Windows service when configured with the ITCAM for J2EE agent/DC because this involves changes to the JBoss native connector files and this is currently not supported.
IBM The FileNet Content Engine Health Page may report the Fixed Content Device and Storage Areas as unavailable - United States ce health page; storage areas unavailable TECHNOTE (TROUBLESHOOTING)

PROBLEM(ABSTRACT)
 The Content Engine Health Page (http://<CEserver>:<port>/P8CE/Health ) provides the status for different areas of the FileNet P8 system. When viewing the page, both the Fixed Content Devices and the Storage Areas may display red icons instead of checkmark green icons. 

SYMPTOM
Red icons are displayed next to the Fixed Content Devices and Storage Areas even though users can add and access content.


DIAGNOSING THE PROBLEM
The p8_server_error log may contain the following E_ACCESS_DENIED error: 

yyyy-mm-ddThh:mm:ss nnnnnn ENG FNRCE0241E - ERROR method name: postLoadSecurity principal name: <username> Global Transaction: false User Transaction: false Exception Info: The requester has insufficient access rights to perform the requested operation.
com.filenet.api.exception.EngineRuntimeException: E_ACCESS_DENIED: The requester has insufficient access rights to perform the requested operation.
at com.filenet.engine.retrieve.IndependentClassRetriever.postLoadSecurity(IndependentClassRetriever.java:1390)
at com.filenet.engine.retrieve.RetrieverClassBase.loadNonScalarProperties(RetrieverClassBase.java:633)
at com.filenet.engine.retrieve.IndependentClassRetriever.loadNonScalarProperties(IndependentClassRetriever.java:1298)
at com.filenet.engine.retrieve.IndependentClassRetriever.loadObject(IndependentClassRetriever.java:1119)
...



RESOLVING THE PROBLEM
 

 1. Verify the Content Engine Bootstrap User has Full Control on the Object Store and all associated Storage Areas. 
    
    
 2. Inspect Storage Area security by right-clicking on the Object Store
    
    
 3. Choose Properties
    
    
 4. Select the All Properties radio button and view the Storage Area property name
    
    
 5. Click on the drop down list to select the Storage Area. 
    
    
 6. The Storage Area properties screen will appear. 
    
    
 7. Verify the Security tab allows the Content Engine Bootstrap User has Full Control.

Question: Content Engine System Health Page page doesn't reflect correctly, Fixed Content Advise and Storage Area showing unavailable. Content Engine System Health Page page doesn't reflect correctly, Fixed Content Advise and Storage Area showing unavailable. 

Answer: Verify the Content Engine Bootstrap User has Full Control on the Object Store and all associated Storage Areas. 
    
    
 2. Inspect Storage Area security by right-clicking on the Object Store
    
    
 3. Choose Properties
    
    
 4. Select the All Properties radio button and view the Storage Area property name
    
    
 5. Click on the drop down list to select the Storage Area. 
    
    
 6. The Storage Area properties screen will appear. 
    
    
 7. Verify the Security tab allows the Content Engine Bootstrap User has Full Control.
IBM FileNet Content Manager object store addon creation fails on IBM DB2 pureScale - United States  TECHNOTE (TROUBLESHOOTING)

PROBLEM(ABSTRACT)
 Excessive lock duration during FileNet CM object store addon creation may result in SQL lock timeouts that will cause addon installation to fail. 

SYMPTOM
DB transactions are rolled back due to SQL timeout.


CAUSE
When multiple DB2 pureScale members are active during FileNet CM addon creation, excessive SQL locking may occur, resulting in a potential lock timeout. This can result in transactions being rolled back, thereby resulting in the addon installation failing.

DIAGNOSING THE PROBLEM
Examine both the P8 error log and the DB2 diagnostic logs for each active member for lock timeout error messages similar to the following:


DB2 (db2diag.log):
FUNCTION: DB2 UDB, lock manager, sqlplWaitOnWP, probe:999 

 MESSAGE : ZRC=0x80100044=-2146435004=SQLP_LTIMEOUT
"LockTimeOut - tran rollback Reason code 68 

P8 (p8_server_error.log): 
com.filenet.api.exception.EngineRuntimeException: FNRCE0019E: E_DEADLOCK_ERROR: The operation could not be completed due to a deadlock error. A retry might be appropriate.
Caused by: com.ibm.db2.jcc.am.SqlTransactionRollbackException: DB2 SQL Error: SQLCODE=-911, SQLSTATE=40001, SQLERRMC=68, DRIVER=4.15.82

Note: The SQLERRMC=68 suggests that the root cause is a SQL lock timeout even though the P8 error message and SQLCODE suggest a deadlock occurred.


RESOLVING THE PROBLEM
The lock timeouts can be avoided by only having a single DB2 pureScale member active during FileNet CM addon installation. Once addon installation has completed successfully, the other members can be brought back online.

Question: Does the BPM internal Document Store work with IBM DB2 pureScale? I use IBM DB2 pureScale with my BPM installation. During startup of the server and initialization of the internal document store I see hanging threads in the systemOut.log and the process will not finish. How can this be solved? 

Answer: The lock timeouts can be avoided by only having a single DB2 pureScale member active during FileNet CM addon installation. Once addon installation has completed successfully, the other members can be brought back online.
IBM User Defined Function not receiving provided variable - United States netcool/impact; nci; netcool; impact; user; defined; user defined function; UDF; UserDefinedFunction; UserDefined; custom function; CustomFunction; function; sql; null; variable; value; call; error; exception; functioncall TECHNOTE (TROUBLESHOOTING)

PROBLEM(ABSTRACT)
 A variable provided in a User Defined Function call is not received within the function action. 

SYMPTOM
The User Defined Function call is of the style: 

 * 
 * 


and MyResultSet was acquired in a previous GetBy - for example: 

 * 


and this was proven to have received a result: 

 * 
 * 
 * 
 * 
 * 
 * 
 * 
 * 
 * 


Any attempt to use that value in the User Defined Function will report a NULL style error if it is not able to handle a null value or just simply fail to produce the expected results. 

RESOLVING THE PROBLEM
Assigning the variable prior to the function call will ensure that the value is passed to the User Defined Function. Using the above example we can rewrite this as: 




 * 
 * 
 * 
 * 
 * 
 * 
 * 
 * 
 * 
 * 
 * 
 * 
 * 


This is similar to the behaviour and work-around recorded in the TechNote "Unsolicited SQL updates from User Defined Function" [ link below], which was recorded as IZ67227: "UNSOLICITED SQL UPDATE STATEMENT PRODUCED BY FUNCTION CALL WHEN LOOPING THROUGH GETBY* RESULT SET" [ link below]. 
RELATED INFORMATION
 Unsolicited SQL updates from User Defined Function [http://www-01.ibm.com/support/docview.wss?uid=swg21421783]
IZ67227 [http://www-01.ibm.com/support/docview.wss?uid=swg1IZ67227]

Question: Netcool/Impact 6.1.1: Policy Custom Function not getting variable value 
Netcool/Impact 6.1.1: Policy Custom Function not getting variable value

Custom Function call:

     ProcessFunction(GotNodes[0].AlertKey); 

of a result set acquired by GetByFilter:

     GotNodes=GetByFilter(ObjServ_Alerts_DT, Node="'"+@Node+"'", False); 

still fails to use the acquired variable even when there is a value for both GotNodes and GotNodes[0].AlertKey

Answer: Assigning the variable prior to the function call will ensure that the value is passed to the User Defined Function.
IBM SQL1763N error with Reason Code 11 while running "Alter Tablespace" command to reclaim unused storage space against DMS or automatic storage tablespaces. - United States SQL1763N; Alter Tablespace; reclaimable storage; DMS; Automatic storage table spaces; MON_GET_TABLESPACE; RECLAIMABLE_SPACE_ENABLED; SMS; DB2 Version 9.7; lower high water mark TECHNOTE (TROUBLESHOOTING)

PROBLEM(ABSTRACT)
 Receiving SQL1763N error with Reason Code 11 while running "Alter Tablespace" command to reclaim unused storage space against DMS or automatic storage tablespaces. 

SYMPTOM
Following reasons apply: 

 * If the DMS or automatic storage tablespaces are not created in DB2 Version 9.7 or later, as the "Reclaimable Storage" is not available in tablespaces created in earlier versions(V9.1/V9.5) of the DB2 product. 
 * Trying to alter a SMS tablespace as this feature is not supported on SMS tablespaces. 


Example testcase on a TEMPSPACE1 SMS tablespace. 

 * 
 * 
 * DB21034E The command was processed as an SQL statement because it was not a valid Command Line Processor command. During SQL processing it returned: SQL1763N Invalid ALTER TABLESPACE statement for table space "TEMPSPACE1" due to reason "11" SQLSTATE=429BC 
 * 
   


DIAGNOSING THE PROBLEM
MON_GET_TABLESPACE table function and RECLAIMABLE_SPACE_ENABLED monitor element can be used to identify whether the tablespace is enabled for reclaimable storage or not. Example: 
db2 "SELECT varchar(tbsp_name, 30) as tbsp_name, tbsp_type, RECLAIMABLE_SPACE_ENABLED FROM TABLE(MON_GET_TABLESPACE('',-2))" 

 

Snippet of the output: 

 

TBSP_NAME TBSP_TYPE RECLAIMABLE_SPACE_ENABLED
----------------- ----------- -------------------------
SYSCATSPACE DMS 1
TEMPSPACE1 SMS 0
USERSPACE1 DMS 1 

If the RECLAIMABLE_SPACE_ENABLED monitor element returns a value of 1, then the tablespace is enabled for reclaimable storage. Otherwise, it returns a value of 0.



RESOLVING THE PROBLEM
To use the reclaimable storage feature, make sure to create the DMS or automatic storage tablespaces in DB2 Version 9.7 or later. Example testcase on SYSCATSPACE DMS tablespace which has reclaimable storage enabled. 

 

 * 
 * 
 * 
 * 
 * 


Note: 
Tablespaces migrated from DB2 V9.1/V9.5 to V9.7 won't get upgraded directly to use the reclaimable storage feature. RELATED INFORMATION
 Reclaimable storage [http://publib.boulder.ibm.com/infocenter/db2luw/v9r7/index.jsp?topic=/com.ibm.db2.luw.admin.dbobj.doc/doc/c0055392.html]

Question: DB2 Non Reclaimable Storage . We have tablespaces defined under DB2 9.5 that apparently are not able
to reclaim storage back to the OS, but does that mean DB2 cannot reuse
this space as well?


Answer: to use the reclaimable storage feature, make sure to create the dms or automatic storage tablespaces in db2 version 9.7 or later  example testcase on syscatspace dms tablespace which has reclaimable storage enabled