IBM WebSphere Portal startup fails with EJCBC0002E: The service [<serviceName>] could not be located. - United States EJCBC0002E; EJPFD0016E; extensionregistry; CORFriendlySelectionServiceHome TECHNOTE (TROUBLESHOOTING)

PROBLEM
When starting the WebSphere_Portal server, startup throws an exception: EJCBC0002E: The service could not be located. 

SYMPTOM
In the SystemOut.log, the following exception can be seen at the time the wps.ear application is started:
===========================
[1/13/11 11:00:56:875 EST] 00000015 Servlet E com.ibm.wps.engine.Servlet init EJPFD0016E: Initialization of service failed.
com.ibm.portal.resolver.exceptions.LocalizedIOException: EJCBC0002E: The service [com.ibm.wps.resolver.friendly.CORFriendlySelectionServiceHome] could not be located.
at com.ibm.portal.resolver.helper.eclipse.Platform.createInstance(Platform.java:201)
at com.ibm.portal.resolver.helper.eclipse.Platform.createInstance(Platform.java:128)
at com.ibm.wps.resolver.friendly.service.PortalFriendlySelectionBootstrapService.init(PortalFriendlySelectionBootstrapService.java:197)
at com.ibm.wps.services.Service.init(Service.java:107)
at com.ibm.wps.services.Service.init(Service.java:83)
at com.ibm.wps.services.ServiceManager.createService(ServiceManager.java:363)
===========================

The service name in this case is "com.ibm.wps.resolver.friendly.CORFriendlySelectionServiceHome", but the name could vary. 

You may also see warnings for various applications like this:

===========================
[1/13/11 11:00:54:250 EST] 00000015 RegistryResol W CWXRS0023W: Extension Point (com.ibm.portal.model.skinlistprovider) not available for Extension: com.ibm.wps.engine.standardSkinListProvider
[1/13/11 11:00:54:252 EST] 00000015 RegistryResol W CWXRS0023W: Extension Point (com.ibm.portal.model.themelistprovider) not available for Extension: com.ibm.wps.engine.standardThemeListProvider
[1/13/11 11:00:54:269 EST] 00000015 RegistryResol W CWXRS0023W: Extension Point (com.ibm.portal.resolver.model.ContentNodeLinkGenerator) not available for Extension: com.ibm.wps.ai.rest.AIContentNodeLinkGenerator
[1/13/11 11:00:54:278 EST] 00000015 RegistryResol W CWXRS0023W: Extension Point (com.ibm.portal.resolver.model.NavigationNodeLinkGenerator) not available for Extension: com.ibm.wps.ai.rest.AINavigationNodeLinkGenerator
===========================


CAUSE
These messages indicate that the the temporary directory for extension points has become corrupted. This can happen after a server is upgraded.


RESOLVING THE PROBLEM
To resolve this problem, you can do the following: 


1. Stop the WebSphere_Portal server

2. Delete the contents of the following directory:

<wp_profile root>/temp/<node name>/WebSphere_Portal/_extensionregistry 

3. Start the WebSphere_Portal server.

Question: Why do I get a nullPointerException from the default portal theme? EJCBD0021E 

I can see the following nullPointerException in the logs:

EJCBD0021E: The URI [dav:fs-type1/themes/Portal8.0/theme.html] and parameters [['themeURI'=['dav:fs-type1/themes/Portal8.0/theme.html'], 'mime-type'=['text/html']]] could not be processed: [EJCBD0021E: The URI [dav:fs-type1/themes/Portal8.0/nls/theme_en.html] and parameters [['themeURI'=['dav:fs-type1/themes/Portal8.0/theme.html'], 'mime-type'=['text/html']]] could not be processed: [EJCBD0019E: The data source identified by the URI [co:head] and parameters []] could not be processed: [java.lang.NullPointerException]]]

Additional review of the logs shows the entry:

Caused by: java.lang.NullPointerException at com.ibm.wps.resolver.impl.ExtensionTracker.(ExtensionTracker.java: 481) at com.ibm.wps.resolver.impl.ExtensionTracker.(ExtensionTracker.java: 502) at com.ibm.wps.resolver.impl.ExtensionTracker.(ExtensionTracker.java: 518) at com.ibm.wps.resolver.resource.BlackWhiteListFactoryOnExtensionRegistry.< init>(BlackWhiteListFactoryOnExtensionRegistry.java:226) ... 136 more

Answer: the temporary directory for extension points has become corrupted. This can happen after a server is upgraded.