Abhi2271/tech-qa huggingface dataset:
IBM Maximo fails to start with error BMXAA4087E - United States TPAESCCD; Maximo; start; BMXAA4087E TECHNOTE (TROUBLESHOOTING)

PROBLEM(ABSTRACT)
 BMXAA4087E - The MAXMESSAGE value for group login and key username could not be retrieved. 

SYMPTOM
[ERROR] BMXAA6497E - A message for group login and key username could not be found.
com.ibm.db2.jcc.c.SqlException: No authorized routine named "ISNULL" of type "FUNCTION" having compatible arguments was found.
at com.ibm.db2.jcc.c.fg.e(fg.java:1596)
at com.ibm.db2.jcc.c.fg.a(fg.java:1206)
at com.ibm.db2.jcc.b.gb.g(gb.java:140)
at com.ibm.db2.jcc.b.gb.a(gb.java:39)
at com.ibm.db2.jcc.b.w.a(w.java:34)
at com.ibm.db2.jcc.b.vb.g(vb.java:139)
at com.ibm.db2.jcc.c.fg.n(fg.java:1177)
at com.ibm.db2.jcc.c.fg.a(fg.java:1832)
at com.ibm.db2.jcc.c.fg.a(fg.java:473)
at com.ibm.db2.jcc.c.fg.executeQuery(fg.java:457)
at psdi.server.MXServer.getMessage(MXServer.java:5362)
at psdi.server.MXServer.getMessages(MXServer.java:5538)


ENVIRONMENT
IBM DB2 database

DIAGNOSING THE PROBLEM
Connect to database back end and check the result of this query :-


select propvalue from maximo.maxpropvalue where propname='mxe.db.format.nullvalue'; 

If you are using DB2 database, the result should be 'COALESCE'.


RESOLVING THE PROBLEM
For IBM DB2, the value is COALESCE, and you cannot change the default value. 

For Oracle, the value is NVL, and you cannot change the default value.
For SQL Server, the value must be set to ISNULL.

Make sure MXServer is stopped. Connect to database back end and update mxe.db.format.nullvalue by running following query :- 

update maximo.maxpropvalue set propvalue='COALESCE' where propname='mxe.db.format.nullvalue'; 

Start MXServer again.

Question: Cannot start Maximo/SCCD with error BMXAA4087E - The MAXMESSAGE value for group login and key username could not be retrieved. Cannot start Maximo/SCCD with error BMXAA4087E - The MAXMESSAGE value for group login and key username could not be retrieved.

Answer: For IBM DB2, the value is COALESCE, and you cannot change the default value. 

For Oracle, the value is NVL, and you cannot change the default value.
For SQL Server, the value must be set to ISNULL.

Make sure MXServer is stopped. Connect to database back end and update mxe.db.format.nullvalue by running following query :- 

update maximo.maxpropvalue set propvalue='COALESCE' where propname='mxe.db.format.nullvalue'; 

Start MXServer again.
IBM OMEGAMON XE MQ Monitoring Agent Issue the ALTER QLOCAL Command - United States ALTER QLOCAL command event TECHNOTE (FAQ)

QUESTION
 We have the OMEGAMON XE for Messaging on zOS. The agent is configured to monitor all the queue managers (QMGRS) on the same lpar, however, we can see the agent sometimes issues the 'alter Qlocal' command on a QMGR. Why is the agent issuing this command? 

ANSWER
When a queue full event occurs, WebSphere MQ will disable the event. To ensure that subsequent queue full events will occur, the OMEGAMON XE for Messaging agent will re-enable the queue full event once it determines the queue is no longer full via an ALTER QL(qname) QDPMAXEV(ENABLED) command. Other than Take Action commands, this is the only ALTER command that the OMEGAMON XE for Messaging agent will issue.

Question: We have the OMEGAMON XE for Messaging on zOS. The agent is configured to monitor all the queue managers (QMGRS) on the same lpar, however, we can see the agent sometimes issues the 'alter Qlocal' command on a QMGR We have the OMEGAMON XE for Messaging on zOS. The agent is configured to monitor all the queue managers (QMGRS) on the same lpar, however, we can see the agent sometimes issues the 'alter Qlocal' command on a QMGR. Why is the agent issuing this command?

Answer: When a queue full event occurs, WebSphere MQ will disable the event. To ensure that subsequent queue full events will occur, the OMEGAMON XE for Messaging agent will re-enable the queue full event once it determines the queue is no longer full via an ALTER QL(qname) QDPMAXEV(ENABLED) command. Other than Take Action commands, this is the only ALTER command that the OMEGAMON XE for Messaging agent will issue.
IBM Cannot update a Notice Questionnaire Template or publish a Hold Notice - United States Oracle 11.2.0.4.0 Atlas Publish Questionnaire TECHNOTE (TROUBLESHOOTING)

PROBLEM(ABSTRACT)
 After attempting to update a Notice Questionnaire Template or Publish a Hold Notice using IBM Atlas, the changes are not reflected in the user interface after the action. 

SYMPTOM
This happens for any updates performed on all versions of Atlas running with Oracle 11.2.0.4.0


CAUSE
This is caused by Oracle bug (17501296) in version 11.2.0.4 

ENVIRONMENT
All Platforms

DIAGNOSING THE PROBLEM
After updating a notice questionnaire template or publishing a Hold Notice, no visible change is noticed in the user interface. If the user tries to update using sqlplus, the following exception is thrown when the transaction is committed
ERROR at line 1:
ORA-00604: error occurred at recursive SQL level 1
ORA-06550: line 1, column 7:
PLS-00306: wrong number or types of arguments in call to 'SYNCRN'
ORA-06550: line 1, column 7: PL/SQL: Statement ignored

RESOLVING THE PROBLEM
Please contact Oracle support and apply the Patch:17501296

Question: Why are the changes not reflected in the user interface when you update a Notice Questionnaire Template or Publish a Hold Notice using IBM Atlas? Why are the changes not reflected in the user interface when you.update a Notice Questionnaire Template or Publish a Hold Notice using IBM Atlas? 

Answer: Please contact Oracle support and apply the Patch:17501296
IBM How can uninstall Data Studio 3.1.1 where Control Panel uninstall process gets an error? - United States  TECHNOTE (FAQ)

QUESTION
 We are able to install Data Studio (DS) 4.1.2 successfully but unable to uninstall the 
existing Data Studio 3.1.1. When uninstall Data Studio 3.1.1 from Control Panel, it 
raises an error message pop-up window and can not uninstall it. Here is the message:

+-------------------------------------------------------------------------
| Java Virtual Machine Launcher
+-------------------------------------------------------------------------
| X Could not find the main class: com.zerog.lax.LAX. Program will exit.
+-------------------------------------------------------------------------

How can uninstall Data Studio 3.1.1 where Control Panel uninstall process gets an error?


CAUSE
It is an known behavior/limitation. 

ANSWER
It may be happened where two versions Data Studio 3.1.1 and 4.1.2 installed machine. 

Here is an workaround. Please try to uninstall all products including Install Manager 
(IM) then reinstall IM and Data Studio 4.1.2. Below are detailed steps:

1. Use IM to uninstall as many packages as possible.

2. Identify the packages that are still installed, and manually clean 
them up.

Example on Windows:
- C:\Program Files\IBM\{IBMIMShared | SDPShared}

3. Delete IBM Installation Manager.

Example on Windows:
- Delete the IM install directory:
C:\Program Files\IBM\Installation Manager\
- Delete the AppData directory (IM Agent Data):
Windows 7: C:\ProgramData\IBM\Installation Manager
- Delete the Windows registry (regedit) entry : 
HKEY_LOCAL_MACHINE\SOFTWARE\IBM\Installation Manager
- re-install IM

4. Reinstall DS 4.1.2 and other products.

Note:
This behavior might be changed without notice in the future. We can confirm whether this technote
is valid or not by following above.
Please contact your Sales Rep to submit a potential design change towards a future release.
Or please open a ticket, Request For Enhancement at https://www.ibm.com/developerworks/rfe/ [https://www.ibm.com/developerworks/rfe/]

Question: Unable to unistall Data Studio 3.1.1 on Windows We use Data Studio 3.1.1.0 with DB2 WSE V9.7 FP11 on Windows 2008. While trying to new version of Data Studio 4.1.2, we are able to install it successfully. But unable to uninstall the existing 3.1.1.0, getting the jvm error "Could not find the main class". Is it a bug or something?


Answer: It may be happened where two versions Data Studio 3.1.1 and 4.1.2 installed machine.
IBM How to delete a document hierarchy node in IBM Datacap Taskmaster Capture - United States dco document hierarchy node delete remove hide blank page TECHNOTE (FAQ)

QUESTION
 How do I delete a document hierarchy node, such as a blank page, so that it no longer processes rules or appears in a batchview listing? 

CAUSE
It is sometimes desired to remove pages or documents from a batch, as they are no longer needed or to simplify processing for a Verify operator.

ANSWER
The DeleteChildType from the Validations library can be used by running it from the parent of the object to be deleted and specifying the specific child. 

For example, to remove blank pages from a batch: 

 1. Create a special page type attached at the batch level called something like DeleteMe. 
 2. Use an action like BlankPagesIDBySize to identify the blank page:  * BlankPagesIDBySize (1000,DeleteMe)
    
    
 3. Create a rule with the action DeleteChildType(DeleteMe) and attach it at the batch level to have it remove all pages with page type DeleteMe.


If building a custom action, the DeleteChild API method is invoked from the parent object. 

 * 
 *

Question: Hide a page in dotedit step  I am working on datacap 8.1 version. I have 2 pages in a batch. Page 1 with status as 1, Page 2 with status as 20. Both are of same page type. In verification step (dotedit) I want to hide the page which is with status 20. I have given status 20 in ignored page status in web administrator for verify. But still when I navigate through pages in dotedit batch view the respective panel is loading. I am able to submit the batch even if I have one page in a batch with 20 as status.

Is there any way to hide the page (we have multiple same type of pages in a batch) from dotedit based on the page status?

Answer: The DeleteChildType from the Validations library can be used by running it from the parent of the object to be deleted and specifying the specific child. 

For example, to remove blank pages from a batch: 

 1. Create a special page type attached at the batch level called something like DeleteMe. 
 2. Use an action like BlankPagesIDBySize to identify the blank page:  * BlankPagesIDBySize (1000,DeleteMe)
    
    
 3. Create a rule with the action DeleteChildType(DeleteMe) and attach it at the batch level to have it remove all pages with page type DeleteMe.


If building a custom action, the DeleteChild API method is invoked from the parent object.
IBM BMT-IMP-0002 Failed to execute metadata request insufficient
capabilities" - United States DQM; Import relational metadata capability TECHNOTE (TROUBLESHOOTING)

PROBLEM(ABSTRACT)
 User is unable to perform one or more of the following tasks:
1. Run Metadata Wizard
2. Import new metadata
3. Modify Query Mode to Dynamic Query Mode for an existing package in Framework Manager project.


SYMPTOM
User receives one of the following error messages: 

1. BMT-IMP-0002 Failed to execute metadata request insufficient capabilities 

2 BMT-IMP-0002 Failed to execute metadata request. insufficentCapabilities DPR-ERR-2082 An error has occurred. Please contact your administrator. The complete error has been logged by CAF with SecureErrorID... 

3. BMT-IMP-0002 Execution of task for metadata failed. InsufficientCapabilities...


CAUSE
One possible reason is that the user does not have the required "Import relational metadata" capability.


RESOLVING THE PROBLEM
Grant user the required "Import relational metadata" capability. 


Steps:
1. In Cognos Connection choose menu 'Launch > IBM Cognos Administration'.
2. Select tab 'Security'
3. Select 'Capabilities' on the left side.
4. Click "Actions" > Set Properties beside "'Import relational metadata'.
5. Select the 'Permissions' tab.
6. Add the required user, group or role to the capability granting them Read, Execute and Traverse permissions.


RELATED INFORMATION
 Importing relational metadata to Framework Manager [http://ibmurl.hursley.ibm.com/3PJO]

Question: Framework Manager data source error 

Users receive the following error on selecting a data source from the list defined in IBM Cognos within Framework Manager 10.2.2 Fix Pack 5

alt text

That error (BMT-IMP-0002 Failed to Execute Metadata request. CM-REQ-4342 An error occurred with the client. CAF-WRN-2082 An error has occurred.) prevents all users to add an existing data source via Framework Manager.

How can we fix this?

Answer: Grant user the required "Import relational metadata" capability.
IBM Disabling WebSphere administrative security when admin console is not accessible - United States  TECHNOTE (TROUBLESHOOTING)

PROBLEM(ABSTRACT)
 WebSphere administrative secuirty needs to be disabled and the admin console is not accessible. 

CAUSE
This can be caused by several reasons eg... server will not start with security enabled, forgot administrative password, etc...

RESOLVING THE PROBLEM
WARNING: Please use this as the last resort and make sure the server is not in the middle of processing any transactions. 

To disable security, please perform the following steps via wsadmin:


 1. <WAS_INSTALL_DIR>/bin/>wsadmin -conntype NONE 
 2. wsadmin>securityoff 
 3. wsadmin>exit 
 4. Restart the servers. 
 5. Enable the security from administrative console. 
 6. Once the needed corrections are made, you can re-enable security in the admin console and then restart WebSphere.


NOTE: To restart the servers, you will first need to manually kill the java process since security is still enabled in the currently running process. 


Cross reference information Segment Product Component Platform Version Edition Application Servers WebSphere Application Server System Management/Repository

Question: Cannot Start JazzSM Dash after ObjectServer as a User Repository 

Unable to see the User roles and Groups in WebSphere Admin Console. Added Repositories in the WebSphere Admin Console. It was added under Security.

Console Settings > Websphere Administrative Console > Security > Global Security > Federated Repositories

Added Object Server Repository

Server was stopped. Tried to restart but unable to start the JazzSM Dash server

Why would the server not restart?


Answer: This can be caused by several reasons eg... server will not start with security enabled, forgot administrative password, etc...
IBM Scroll bar in search results resets to the top position in Internet Explorer V9, V10, and V11 - United States ICN; Content Navigator; preview; IE V11; Firefox; Chrome; Microsoft Edge; scroll bar TECHNOTE (TROUBLESHOOTING)

PROBLEM(ABSTRACT)
 In IBM Content Navigator, the scroll bar in the search results resets to the top position when using Microsoft Internet Explorer V9, V10, and V11. This does not happen with Mozilla Firefox or Google Chrome. 

CAUSE
This is a Microsoft Internet Explorer issue which has been fixed in the Microsoft Edge browser. 

RESOLVING THE PROBLEM
Upgrade to Microsoft Edge browser to address the issue.

RELATED INFORMATION
 Microsoft Edge support [http://www.ibm.com/support/docview.wss?uid=swg21976776]

Question: Scroll bar in search results resets to the top position in Internet Explorer In IBM Content Navigator, scroll bar in search results resets to the top position in Internet Explorer V9, V10, and V11. This does not happen with Mozilla Firefox or Google Chrome. 

Answer: Upgrade to Microsoft Edge browser to address the issue.
IBM WebSphere DataPower is not affected by the Bash vulnerabilities (CVE-2014-6271, CVE-2014-7169, CVE-2014-7186, CVE-2014-7187, CVE-2014-6277, and CVE-2014-6278)
Flash (Alert) - United States CVE-2014-6271 CVE-2014-7169 DataPower Bash FLASH (ALERT)

ABSTRACT
 DataPower is not vulnerable to the Bash vulnerabilities that have been referred to as “Bash Bug” or “Shellshock” and the two memory corruption vulnerabilities. 

CONTENT
DataPower does not use Bash anywhere. Hence it is not impacted by any of the Bash vulnerabilities. 

In particular, DataPower in all editions and all platforms is NOT vulnerable to the Bash vulnerabilities: CVE-2014-6271, CVE-2014-7169, CVE-2014-7186, CVE-2014-7187, CVE-2014-6277, and CVE-2014-6278. 

IBM recommends that you review your entire environment to identify vulnerable releases of Bash and take appropriate mitigation and remediation actions.

Question: Is DataPower affected by the bash environment variable vulnerability CVE-2014-6271 or CVE-2014-7169 Is DataPower affected by the recent vulnerability reported through CVE-2014-6271 or CVE-2014-7169?

http://web.nvd.nist.gov/view/vuln/detail?vulnId=CVE-2014-6271 http://web.nvd.nist.gov/view/vuln/detail?vulnId=CVE-2014-7169

Answer: In particular, DataPower in all editions and all platforms is NOT vulnerable to the Bash vulnerabilities: CVE-2014-6271, CVE-2014-7169, CVE-2014-7186, CVE-2014-7187, CVE-2014-6277, and CVE-2014-6278.
IBM Known limitation: You cannot add people to a matter request if there are more than 1000 people selected in the clipboard. - United States  PRODUCT DOCUMENTATION

ABSTRACT
 If you try to add people to a matter request when there are more than 1000 people in the clipboard, the following error will occur:
An unexpected error occurred.
Contact your system administrator.
ICWPA1001E 

CONTENT
To work around the limitation, when you add people from the clipboard, add fewer than 1000 people at one time.

Question: How to resolve "An unexpected error occurred. Contact your system administrator. ICWPA1001E" 

When trying to add people to a matter request when there are more than 1000 people in the clipboard, the following error is reported:

An unexpected error occurred. Contact your system administrator. ICWPA1001E"

Answer: To work around the limitation, when you add people from the clipboard, add fewer than 1000 people at one time.
IBM Specifying the profile path in the BPMConfig properties file for IBM Business Process Manager (BPM) - United States BPMConfig; profile; path; directory TECHNOTE (FAQ)

QUESTION
 How do you specify the profile path in the configuration properties file for IBM Business Process Manager so you can use it with the BPMConfig command? 

ANSWER
Note: The information that is contained in this document has been moved to dW Answers at this location [https://developer.ibm.com/answers/questions/171346/how-do-you-specify-the-profile-path-with-bpmconfig.html]. The new format will allow you to ask questions of the community to better understand the information. This technote will be archived in 60 days. Please bookmark the new location.

You can use the following property names: 

 * For a Deployment Manager profile: bpm.dmgr.profilePath 
 * For a Custom profile: bpm.de.node.#.profilePath


For example: 
bpm.dmgr.profilePath=/usr/IBM/bpm85/profiles/DmgrProfile 
bpm.de.node.1.profilePath=c:\\Program Files\\WebSphere\\profiles\\MyCustomProfile1  

For Microsoft Windows, you can use double backslashes or forward slashes. For example: 

bpm.de.node.1.profilePath=c:/Program Files/WebSphere/profiles/MyCustomProfile1 

 

Note: If you are creating the profile makes sure a profilePath value does not exist. The parent directory of the profile path should exist and the user should have write privileges to create a new directory. 


For example, if you want to create a profile under the /usr/BPM850profiles/myProfile directory. Create the/usr/BPM850profiles directory, but do not create the /usr/BPM850profiles/myProfile directory.

RELATED INFORMATION
 BPMConfig command: sample configuration properties file [http://www.ibm.com/support/knowledgecenter/SSFTDH_8.5.0/com.ibm.wbpm.imuc.doc/topics/samplecfgprops.html]


 


Cross reference information Segment Product Component Platform Version Edition Business Integration IBM Business Process Manager Advanced Installation / Configuration AIX, Linux, Linux zSeries, Solaris, Windows 8.5 
PRODUCT ALIAS/SYNONYM
 BPM

Question: Error when using profilePath parameter with BPMConfig to create a profile When creating a profile using the BPMConfig command and the -profilePath parameter to define a custom directory to store the profile data, the creation fails with the following error message if the directory already exists (even if it is empty):
com.ibm.bpm.config.BPMConfig.main(): The profile path <profile_path> must not exist.....

Answer: Note: If you are creating the profile makes sure a profilePath value does not exist.
IBM JMSListener AutoReconnect properties misconception - United States netcool; impact; netcool/impact; nci; jms; dsa; connectivity; reconnect; auto; autoreconnect; property; properties; listener; jmslistener; misconception; disinformation; misunderstanding; misinterpretation; error; fault; inaccuracy TECHNOTE (TROUBLESHOOTING)

PROBLEM(ABSTRACT)
 There appears to be a common misconception regarding the application of the JMS DSA Listener properties for AutoReconnect



SYMPTOM
AutoReconnect fails


CAUSE
Properties for the JMSListener in the file: 

$NCHOME/impact/etc/[ImpactServerName]_[JMSListenerName].props

have been set as:

impact.[JMSListenerName].jms.autoreconnect=true
impact.[JMSListenerName].jms.autoreconnect.pollinterval=[TimeValue]




RESOLVING THE PROBLEM
Properties for the JMSListener in the file: 


$NCHOME/impact/etc/[ImpactServerName]_[JMSListenerName].props

Where [ImpactServerName] is the name of the ImpactServer (for example: NCI) and [JMSListenerName] is the name of the JMSListener Service (for example: MyJMSListener) and the properties should be set as:

impact.[JMSListenerName].autoreconnect=true
impact.[JMSListenerName].autoreconnect.pollinterval=[TimeValue]

Where [JMSListenerName] is the name of the JMSListener Service (for example: MyJMSListener) and [TimeValue] is the desired polling interval value in milliseconds (for example: 30000 (equivalent to 30 seconds)). So, the properties are without the additional .jms bit.

Question: Netcool/Impact (all versions): JMSListener does not reconnect when JMS server is restarted 

JMSListener does not reconnect when JMS server is restarted.
Created JMS datamodel to connect to JMS queue. Restart the JBOSS service on JBOSS server on which JMS queue exists Impact attempt to connect to JMS queue fails and it says connection could not be made. However, restart Impact process and click on test connection it gives connection OK message.

Have configured reconnect properties:

     impact.MyJMSListener.jms.autoreconnect=true
     impact.MyJMSListener.jms.autoreconnect.pollinterval=20000



Answer: Properties for the JMSListener in the file: 


$NCHOME/impact/etc/[ImpactServerName]_[JMSListenerName].props

Where [ImpactServerName] is the name of the ImpactServer (for example: NCI) and [JMSListenerName] is the name of the JMSListener Service (for example: MyJMSListener) and the properties should be set as:

impact.[JMSListenerName].autoreconnect=true
impact.[JMSListenerName].autoreconnect.pollinterval=[TimeValue]

Where [JMSListenerName] is the name of the JMSListener Service (for example: MyJMSListener) and [TimeValue] is the desired polling interval value in milliseconds (for example: 30000 (equivalent to 30 seconds)). So, the properties are without the additional .jms bit.
IBM ITCAM for SOA KD4SDMS database size grows - United States CAMSOAALL CAMSOADB CAMSOAPERF REQMETRICS RESPMETRICS kd4TrimDB2db TECHNOTE (FAQ)

QUESTION
 As the KD4SDMS grows unbounded, is there a way to regularly prune it? 

ANSWER
Regarding the older release ITCAM for SOA 7.1.1, there is no a mechanism to automatically regularly prune the KD4SDMS database. The following Wiki page has been published on the topic:
https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/Tivoli+Composite+Application+Manager/page/Pruning+SDMS+Relationship+Metrics+Tables [https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/Tivoli+Composite+Application+Manager/page/Pruning+SDMS+Relationship+Metrics+Tables]

To keep only the latest 24 hours every day (regular pruning), you can schedule a daily job to run the kd4TrimDB2db utility provided above. 

As for the newer ITCAM for SOA 7.2, there is a cleanup task that runs on the TEPS host where SDMS database is installed. It deletes REQMETRICS and RESPMETRICS table rows where SRTTIME (start of period) is more than 24 hours ago. So these two tables, which are responsible for most of KD4SDMS storage occupation, should not grow unbounded anymore.

NOTE: ITCAM for SOA 7.1.1 is Out-Of-Support since 2015 April 30.

Question: How to control SDMS database size? ITCAM for SOA 7.1.1 was installed about 3 years ago. I already know that SDMS database size may increase with no limit. Has anyone found a way to keep under control this behavior?

Answer: To keep only the latest 24 hours every day (regular pruning), you can schedule a daily job to run the kd4TrimDB2db utility provided above.
IBM Using Oracle JDBC driver specific properties through a datasource - United States  TECHNOTE (TROUBLESHOOTING)

PROBLEM(ABSTRACT)
 Properties directly supported by the Oracle JDBC driver that are not part of the JDBC specification cannot be used as a Custom Property in a datasource. 

CAUSE
The Oracle JDBC driver has added support for a new Custom Property under connectionProperties..

RESOLVING THE PROBLEM
The method used with datasources is to set a Custom Property in the datasource as follows: 

Name: connectionProperties 
Value: propertyA=valueA;propertyB=valueB


For example, if you wish to set the property oracle.jdbc.V8Compatible=true, then you would specify the following. 
Name: connectionProperties 
Value: oracle.jdbc.V8Compatible=true




Cross reference information Segment Product Component Platform Version Edition Application Servers Runtimes for Java Technology Java SDK

Question: How to set database specific custom properties in WebSphere Application Server? I am using Websphere Application Server (WAS) v8.5.x with Oracle 11.1 JDBC drivers and I want to set some oracle specific custom properties, when connecting to the database in Websphere Application Server. How to set such specific properties in Websphere Application Server? 

Answer: The method used with datasources is to set a Custom Property in the datasource as follows: 

Name: connectionProperties 
Value: propertyA=valueA;propertyB=valueB
IBM Tivoli Netcool/OMINbus Integrations Release Notice - Probe for Nokia Network Functions Manager for Packet (nco-p-nokia-nfmp-1_0) - United States release notice; downloads; nco-p-nokia-nfmp; Probe for Nokia Network Functions Manager for Packet NEWS

ABSTRACT
 This new probe will be ready for downloading on July 20, 2017. 

CONTENT
 

This probe is written to support Nokia Network Functions Manager for Packet release 17.3.

You can download the package you require from the IBM Passport Advantage website:

www-01.ibm.com/support/knowledgecenter/SSSHTQ/omnibus/probes/nokia_nfmp/wip/concept/nknfmp_intro.html [http://www-01.ibm.com/support/knowledgecenter/SSSHTQ/omnibus/probes/nokia_nfmp/wip/concept/nknfmp_intro.html]

Netcool/OMNIbus V8.1

If you are running Netcool/OMNIbus V8.1, a single package contains versions of the probe for all supported Operating Systems. To obtain this new package, use the Find by part number field to search for part number: CNL6HEN

The Netcool/OMNIbus V8.1 version of this probe supports the following Operating Systems:

AIX, Linux, Solaris and Windows.

Netcool/OMNIbus V7.4.0

If you are running Netcool/OMNIbus V7.4.0, a separate package is supplied for each Operating System. To obtain this new package, use the Find by part number field to search for the part number that corresponds to your Operating System as shown in the table below.

Part number Operating System CNL6DEN AIX CNL6EEN Linux CNL6FEN Solaris CNL6GEN Windows Note: Some versions of some web browsers can introduce random characters into text copied from web pages to the clipboard. In such cases, if you copy and paste part numbers from this release notice into Passport Advantage search fields, the search engine might not return the correct result. If you are encountering problems locating packages in Passport Advantage, remove any characters generated by the copy-paste operation before searching, or manually enter the part numbers into the search field.

If, for any other reason, you cannot find installation packages in Passport Advantage, contact eCustomer care using the contact information on the following website:

https://www-112.ibm.com/software/howtobuy/passportadvantage/paocustomer/docs/en_US/ecare_emea.html [https://www-112.ibm.com/software/howtobuy/passportadvantage/paocustomer/docs/en_US/ecare_emea.html]

Question: What is the latest Alcatel 5620 SAM probe? We have the nco_p_alcatel_5620_sam_v13 probe, is there a newer version of the probe.
Does this probe support Release 14 of the 5620 SAM? 

Answer: You can download the package you require from the IBM Passport Advantage website:

www-01.ibm.com/support/knowledgecenter/SSSHTQ/omnibus/probes/nokia_nfmp/wip/concept/nknfmp_intro.html
IBM Launcher failure when 'On Success' is set to Delete and 'On Failure' is set to Commit - United States WTX ITX Launcher On Success Delete On Failure Commit TECHNOTE (TROUBLESHOOTING)

PROBLEM(ABSTRACT)
 IBM Transformation Extender (ITX) Launcher failure when 'On Success' is set to Delete and 'On Failure' is set to Commit. 

SYMPTOM
Launcher fails to load a watch when On Success = Delete and On Failure = Commit are used. 


CAUSE
This has been identified as a product defect under APAR PI64816

ENVIRONMENT
Using the IBM Transformation Extender (ITX) Launcher and 'On Success' is set to Delete and 'On Failure' is set to Commit.

DIAGNOSING THE PROBLEM
 The Compound system log reports the following Launcher FATAL error :

File Trigger FATAL Error : ValidateEKDirectories: Cannot find correct card index for watch #.



RESOLVING THE PROBLEM
Obtain patch for APAR PI64816.

Question: Port number error starting 9.0 Launcher 

I'm attempting to start up v9.0 for the first time with one .msl file on a Windows server and get the following error.  I also have v8.4 on this server and it starts fine.  I do not have v8.4 running when I attempt to start v9.0.

Cannot recognize if the system RecordChangeSystem.msl; has started. Reason: Server is unable to get the status of the system on port number 6,002.

I have the port range set to 7000/8000.  I've never seen this error before.

Any help?  Thanks.

Answer: Obtain patch for APAR PI64816.
IBM Action required for IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 for security vulnerabilities in Red Hat Linux - United States IIB WMB FLASH (ALERT)

ABSTRACT
 IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 require customer action for security vulnerabilities in Red Hat Linux 

CONTENT
IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 ship with versions of Red Hat Enterprise Linux (RHEL) Server that are vulnerable to
CVE-2017-12691 CVE-2017-12692 CVE-2017-12693 CVE-2017-12875 CVE-2017-12876 CVE-2017-12877 CVE-2017-13131 CVE-2017-13132 CVE-2017-13133 CVE-2017-13134 CVE-2017-13139 CVE-2017-13140 CVE-2017-13141 CVE-2017-13142 CVE-2017-13143 CVE-2017-13144 CVE-2017-13145 CVE-2017-13146 CVE-2017-13658 CVE-2017-13758 CVE-2017-13768 CVE-2017-13769 CVE-2017-14060 CVE-2017-14137 CVE-2017-14138 and CVE-2017-14139 


IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 ship with Red Hat Enterprise Linux (RHEL) Server 6.2

Remediation: 

IBM strongly recommends that you contact Red Hat to obtain and install fixes for Red Hat Enterprise Linux (RHEL) Server 6.2, as applicable.





Cross reference information Segment Product Component Platform Version Edition Business Integration WebSphere Message Broker Hypervisor Edition Linux 8.0

Question: Help with  IIB H.E. V9 & WMB H.E. V8 for security vulnerabilities in Red Hat Linux I need to understand details regarding Action required for IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 for security vulnerabilities in Red Hat Linux. Where can I find this information? 

Answer: IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 ship with versions of Red Hat Enterprise Linux (RHEL) Server that are vulnerable to
CVE-2017-12691 CVE-2017-12692 CVE-2017-12693 CVE-2017-12875 CVE-2017-12876 CVE-2017-12877 CVE-2017-13131 CVE-2017-13132 CVE-2017-13133 CVE-2017-13134 CVE-2017-13139 CVE-2017-13140 CVE-2017-13141 CVE-2017-13142 CVE-2017-13143 CVE-2017-13144 CVE-2017-13145 CVE-2017-13146 CVE-2017-13658 CVE-2017-13758 CVE-2017-13768 CVE-2017-13769 CVE-2017-14060 CVE-2017-14137 CVE-2017-14138 and CVE-2017-14139 


IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 ship with Red Hat Enterprise Linux (RHEL) Server 6.2
IBM How to determine if a TIP server is part of a HA cluster - United States TIPL2; TIPL2CONF; TIPL2HALB; Load balancing; high availability; Tivoli Integrated Portal; HA; TIP; HATool; modules; database TECHNOTE (FAQ)

QUESTION
 What steps can be used to determine if a Tivoli Integrated Portal server is part of a High Availability server group? 

ANSWER
Use the HATool.{bat|sh} command located in the <TIP HOME>/profiles/TIPProfile/bin/ha directory. The usage for that command is:
HATool.{bat|sh} modules <db2 username> <db2 password>

If this returns a list of modules, then HA is configured and the server is joined.
If this returns empty, then HA is configured, but server is disjoined.
If this throws Database Connection errors, then HA has never been configured on this server.

See the following technical note for complete details on High Availability/load balancing configuration:

http://pic.dhe.ibm.com/infocenter/tivihelp/v15r1/topic/com.ibm.tip.doc/ctip_config_ha_ovw.html [http://pic.dhe.ibm.com/infocenter/tivihelp/v15r1/topic/com.ibm.tip.doc/ctip_config_ha_ovw.html]

Question: Why are ITNM or Omnnibus WebGUI java applets fail to load with "Missing Permissions manifest attribute in main jar" Why are ITNM or Omnnibus WebGUI java applets fail to load with "Missing Permissions manifest attribute in main jar"

Answer: Use the HATool.{bat|sh} command located in the <TIP HOME>/profiles/TIPProfile/bin/ha directory. The usage for that command is:
HATool.{bat|sh} modules <db2 username> <db2 password>

If this returns a list of modules, then HA is configured and the server is joined.
If this returns empty, then HA is configured, but server is disjoined.
If this throws Database Connection errors, then HA has never been configured on this server.
IBM Steps to disable RC4 SSL ciphers in Tivoli Integrated Portal - United States TIPL2SSL; TIPL2; TIPL2CONF; RC4; cipher; SSL TECHNOTE (FAQ)

QUESTION
 What are the steps to disable RC4 ciphers from TIP? 

CAUSE
Security scans may suggest disabling RC4 ciphers

ANSWER
To remove RC4 ciphers:


 1. Log into the Websphere Application server and navigate to:
    SSL certificate and key management > SSL configurations > NodeDefaultSSLSettings > Quality of protection (QoP)
    
    
 2. Select the *RC4* ciphers from the "Selected ciphers" list, and then click the "<<Remove" button.
    
    
 3.  Click the "Apply" button, and then the "Save (to the master configuration)" link.
    
    
 4. Restart TIP.

Question: Is it possible to controle which ciphers are available in Tivoli Integrated Portal? Is it possible to controle which ciphers are available in Tivoli Integrated Portal? 

Answer: To remove RC4 ciphers:


 1. Log into the Websphere Application server and navigate to:
    SSL certificate and key management > SSL configurations > NodeDefaultSSLSettings > Quality of protection (QoP)
    
    
 2. Select the *RC4* ciphers from the "Selected ciphers" list, and then click the "<<Remove" button.
    
    
 3.  Click the "Apply" button, and then the "Save (to the master configuration)" link.
    
    
 4. Restart TIP.
IBM Action required for IBM WebSphere MQ Hypervisor Edition for Red Hat Enterprise Linux Server for the GNU C library (glibc) vulnerability (CVE-2015-0235) - United States  FLASH (ALERT)

ABSTRACT
 IBM WebSphere MQ Hypervisor Edition for Red Hat Enterprise Linux Server requires customer action for the GNU C library (glibc) vulnerability that has been referred to as "GHOST". 

CONTENT
IBM WebSphere MQ Hypervisor Edition for Red Hat Enterprise Linux Server ships with Red Hat Enterprise Linux (RHEL) that is vulnerable to the GNU C library (glibc) vulnerability (CVE-2015-0235).

Remediation:
IBM strongly recommends that you should contact Red Hat to obtain fixes and install fixes for Red Hat Enterprise Linux (RHEL).

Change History:
January 29, 2015: Original version published

RELATED INFORMATION
 Red Hat Customer Portal - GHOST vulnerability [https://access.redhat.com/articles/1332213]
A Japanese translation is available [http://www.ibm.com/support/docview.wss?uid=swg21696879]

Question: What action is required for IBM WebSphere MQ Hypervisor Edition for Red Hat Enterprise Linux Server for the GNU C library (glibc) vulnerability (CVE-2015-0235)? IBM WebSphere MQ Hypervisor Edition for Red Hat Enterprise Linux Server requires customer action for the GNU C library (glibc) vulnerability that has been referred to as "GHOST". What action is required? 

Answer: IBM strongly recommends that you should contact Red Hat to obtain fixes and install fixes for Red Hat Enterprise Linux (RHEL).
IBM How do I process Sparse data objects Identified in the Audit - United States  TECHNOTE (FAQ)

QUESTION
 How do I turn on sparse data object processing 

ANSWER
After harvesting a volume, the audit may show "skipped - cannot 
access data object", with a sparse data object message recorded in the details section. 

To correct this problem, ensure that no jobs are running. SSH into the Data Server(s) and enter the following command at the prompt; 


psql -U dfuser dfdata -c "insert into adminknobs (name,value,description,valuetype,use) VALUES ('read_sparse_files','1','Read sprase data objects','int','1')"

It should return the following;

INSERT 0 1

if so, enter the following command and wait for the UI to come back up;

service siqinit restart

You can now run harvests as normal and sparse data objects will be processed. If your are using a policy which backs up the original files and just leaves a sparse file viewable that when accessed, will pull the original file forward, you may run into space issues. This is because SIQ will be accessing every sparse file, so the sparse files' size on disk will grow to the same size as the original file.

Question: How do you switch on the indexing of sparse file in StoredIQ? By default these are skipped - does anyone know where to switch them on on the dataserver? 

Answer: SSH into the Data Server(s) and enter the following command at the prompt; 


psql -U dfuser dfdata -c "insert into adminknobs (name,value,description,valuetype,use) VALUES ('read_sparse_files','1','Read sprase data objects','int','1')"

It should return the following;

INSERT 0 1

if so, enter the following command and wait for the UI to come back up;

service siqinit restart
IBM In FileNet Workplace XT .csv files open as a text file instead of using MS Excel - United States Mime type TECHNOTE (TROUBLESHOOTING)

THIS DOCUMENT APPLIES ONLY TO THE FOLLOWING LANGUAGE VERSION(S):
 US English 

PROBLEM(ABSTRACT)
 The .csv file was created through WorkplaceXT and it only can be opened as the text file instead of the Excel file 

SYMPTOM
The .csv file can be opened as the Excel from ACCE and outside of WorkplaceXT but not from inside of the WorkplaceXT


CAUSE
Mime Type was not set correctly when creating the .csv documents via WorkplaceXT

DIAGNOSING THE PROBLEM
When creating a .csv document through ACCE, the mime Type is "application/vnd.ms-excel" shown under the Properties tab and Content Element tab. 

 * When adding a .csv document through WorkplaceXT, the mime Type shows "text/csv" from the Properties tab and Content Element tab in ACCE. 
 * Verify if the .csv document with the mime Type "application/vnd.ms-excel" is opened as Excel file in WorkplaceXT

RESOLVING THE PROBLEM
Add a section to Web.xml mapping the extension to the mime type: 

 * 
 * <mime-mapping>
   <extension>csv</extension>
   <mime-type>application/vnd.ms-excel</mime-type>
   </mime-mapping>

Question: In FileNet Workplace XT .csv files open as a text file instead of using MS Excel The .csv file was created through WorkplaceXT and it only can be opened as the text file instead of the Excel file, and the mime type is text/csv, not application/vnd.ms-excel. However, when creating the same .csv document through ACCE, the mime Type is "application/vnd.ms-excel" shown under the Properties tab and Content Element tab.

Answer: Add a section to Web.xml mapping the extension to the mime type: 

 * 
 * <mime-mapping>
   <extension>csv</extension>
   <mime-type>application/vnd.ms-excel</mime-type>
   </mime-mapping>
IBM SPSS Student Version and Graduate Pack Resources - United States SPSS Support Acquisition Statistics Stats Grad Pack Student TECHNOTE (FAQ)

QUESTION
 Where do I get support for IBM SPSS Student Version or Graduate Pack software? 

ANSWER
Step 1: 
For installation & licensing issues on Student version and Graduate pack, contact your vendor. 

 * Hearne [http://www.hearne.software/Software/SPSS-Grad-Packs-for-Students-by-IBM/FAQ] 
 * On the Hub [http://onthehub.com/] 
 * StudentDiscounts.com [http://studentdiscounts.com/contact-us.aspx] 
 * JourneyEd [https://www.journeyed.com/contact] 
 * thinkEDU [https://thinkedu.desk.com/] 
 * Studica [http://www.studica.com/technical-support]





Cross reference information Segment Product Component Platform Version Edition Business Analytics SPSS Amos Windows Not Applicable Grad Pack, Shrinkwrap, Campus Business Analytics SPSS Modeler Platform Independent Not Applicable Business Analytics SPSS Text Analytics for Surveys Windows Not Applicable Business Analytics SPSS Statistics Platform Independent Not Applicable Campus Edition, Grad Pack, Student Version

Question: Need help accessing my SPSS access code? I downloaded SPSS GradPack (Standard) 25 6 Months for my Mac. The IBM SPSS Statistics 24 licensing page pops up for me to enter the code. I enter the code provided and then hit next, and it tells me the code is too short to be valid? What code do I use then? I need this resolved fast, my first assignment is due soon. I was only given a 16-digit access code, not a 20-digit?



This dW Answers question is about an IBM document with the Title:
SPSS Student Version and Graduate Pack Resources

Answer: For installation & licensing issues on Student version and Graduate pack, contact your vendor.
IBM WebSphere DataPower SOA Appliance MQ Manager Object's connections are not closed as expected. - United States  TECHNOTE (FAQ)

QUESTION
 IBM WebSphere DataPower SOA appliance MQ Manager Object's connections are not closed as expected. This can happen when the mq-qm object uses the default value which is an empty string. 

CAUSE
DataPower MQ manager object's idle connection is not closed when using default cache timeout.

ANSWER
Change the cache timeout on the IBM WebSphere DataPower MQ manager (mq-qm) object. You can start using a value of 60 seconds as the suggestion. The best practice is to use a value which should be less than the KeepAlive Timeout of the MQ Queue Manager (qmgr).

Question: What may be the cause of unclosed MQ object connections on DataPower? How can I resolve open MQ object connections that did not close out on DataPower?

Answer: Change the cache timeout on the IBM WebSphere DataPower MQ manager (mq-qm) object. You can start using a value of 60 seconds as the suggestion. The best practice is to use a value which should be less than the KeepAlive Timeout of the MQ Queue Manager (qmgr).
IBM Unable to connect using network services: WebGUI or ssh after upgrading WebSphere DataPower firmware - United States  TECHNOTE (FAQ)

QUESTION
 Why can't I access the Web managment or ssh after upgrading firmware? 

CAUSE
This can occur if you are using a custom certificate or authentication for the management services and any of the associated certificates are expired. Expired certificates are removed at upgrade time.

ANSWER
The first step is to verify that the network is functioning correctly using these commands: 

show int 

show int mode 

show route 

 

Those commands will show if there is any network activity as well as the ethernet link speed. 

Once the network is confirmed, the quickest way to recover the web management and ssh services is to delete and recreate them with the default settings using the serial console. 

The following commands will reset the RBM's, ACL's, WebGUI and SSH services to the default settings. 

Note: If the ssh is working, you may omit any commands with the ssh. 

 

config 

web-mgmt 

no ssl 

exit 

write mem 

y 

no web-mgmt 

no ssh 

rbm 

reset 

exit 

acl web-mgmt 

reset 

exit 

acl ssh 

reset 

exit 

write mem (key step to remove the current settings) 

y 

web-mgmt <ip to listen on or 0.0.0.0 for all> <port to use default is9090> 

ssh <ip to listen on or 0.0.0.0 for all> <port to use default is22> 

write mem 

y 

 

Once complete, test the service and confirm you can now access the appliance. Then you may work to configure any custom certificates or authentication settings desired. 

If this does not resolve the issue Contact DataPower Support [http://www.ibm.com/support/docview.wss?uid=swg21236322]

 


Cross reference information Segment Product Component Platform Version Edition Business Integration WebSphere DataPower B2B Appliance XB60 4.0.2, 4.0.1, 5.0.0, 6.0.0 All Editions Business Integration WebSphere DataPower SOA Appliances Firmware 4.0.2, 4.0.1, 5.0.0, 6.0.0, 6.0.1 Edition Independent Business Integration WebSphere DataPower XML Security Gateway XS40 Firmware 4.0.2, 4.0.1, 5.0.0, 6.0.0 All Editions

Question: Datapower WebGUI down due to an expired or invalid certificate The Datapower WebGUI is down due to an expired or invalid certificate. How can the WebGUI access be restored? 

Answer: The following commands will reset the RBM's, ACL's, WebGUI and SSH services to the default settings. 

Note: If the ssh is working, you may omit any commands with the ssh. 

 

config 

web-mgmt 

no ssl 

exit 

write mem 

y 

no web-mgmt 

no ssh 

rbm 

reset 

exit 

acl web-mgmt 

reset 

exit 

acl ssh 

reset 

exit 

write mem (key step to remove the current settings) 

y 

web-mgmt <ip to listen on or 0.0.0.0 for all> <port to use default is9090> 

ssh <ip to listen on or 0.0.0.0 for all> <port to use default is22> 

write mem 

y