Abhi2271/tech-qa huggingface dataset:
IBM STREAMS 4.1.1.1 and 4.1.1.2  JOBS DO NOT INHERIT THE ENVIRONMENT VARIABLES SET IN .BASHRC, WHEN STREAMS IS RUN AS A SYSTEM SERVICE - United States  FLASH (ALERT)

ABSTRACT
 In Streams 4.1.1.1 and 4.1.1.2 Streams jobs may not pick up the user enviroment from the streams user's .bashrc. This behavior is different from earlier releases. With these versions, when Streams is run as a system service, application environment variables must be set with streamtool. 

CONTENT
Problem Description
When running Streams as a system service with Streams releases 4.1.1.1
or 4.1.1.2, toolkits and user applications that depend on the
user environment may have various errors.
For example the database toolkit might show the following error
if it does not pick up the ODBCINI environment variable:



 * "An SQL operation failed. The SQL state is 08003, the SQL code
   is 0 and the SQL message is [unixODBC][Driver
   Manager]Connnection does not exist."
 * 

Problem Solution 

To work around the issue, set environment variables that are needed by the application directly in the instance with:  * 
   
 * streamtool setproperty
 * -d <domain> -i <instance>
   --application-ev <VARIABLE NAME>=<VARIABLE VALUE>
 * 
   


RELATED INFORMATION
 APAR IT18432 [https://www-01.ibm.com/support/entdocview.wss?uid=swg1IT18432]

Question: User environment variables no longer getting picked up after upgrade to 4.1.1.1 or 4.1.1.2? 

Have you found that after upgrade to Streams 4.1.1.1 or 4.1.1.2, that environment variables set in your .bashrc are no longer being set? For example ODBCINI is not set for the database toolkit and you get

     An SQL operation failed. The SQL state is 08003, the SQL code
     is 0 and the SQL message is [unixODBC][Driver
     Manager]Connnection does not exist.


Answer: To work around the issue, set environment variables that are needed by the application directly in the instance with:  * 
   
 * streamtool setproperty
 * -d <domain> -i <instance>
   --application-ev <VARIABLE NAME>=<VARIABLE VALUE>
IBM Exit() action within User Defined Function in Impact Policy Language - United States netcool; impact; netcool/impact; nci; ipl; policy; language; exit; exit(); function; user; defined; custom; udf; parser; action; set; global; variable; var; get; setglobalvar; getglobalvar; globalvar TECHNOTE (FAQ)

QUESTION
 and how to exit the Policy process from within a Custom Function 

CAUSE
Using the Exit() parser function within a User Defined (or Custom) Function in Impact Policy Language (IPL) will not exit the Policy process, it will only exit the User Defined Function.

ANSWER
This is because the Exit() parser function in IPL is designed to exit the immediate scope. To carry the action outside of the User Defined Function to the Policy level one would have to set a variable that is then tested immediately after the User Defined Function call - for example: 

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 * SetGlobalVar("ExitNow", 1);
 * 
 * Exit();
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 * SetGlobalVar("ExitNow", 1);
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 * Exit();
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 * If(GetGlobalVar("ExitNow") == 1)
 * 
 * {
   Log(ID+WP+": Existing policy...");
   
 * Exit
 * ();
   }


The above example ties in somewhat with the exampled configuration from the TechNote "Event Flagging with Go_NoGo checking" [ link below] and uses structured logging as covered in the TechNote "Structured logging in Policies" [ link below]. 

If the User Defined Function was nested within another User Defined Function one would have to exit each layer to return the Policy layer before the Exit() action would exit the Policy. 
RELATED INFORMATION
 Event Flagging with Go_NoGo checking [http://www-01.ibm.com/support/docview.wss?uid=swg21675015]
Structured Logging in Policies [http://www-01.ibm.com/support/docview.wss?uid=swg21596180]

Question: Netcool/Impact (all versions): How is the Exit() action function expected to work with User Defined Functions? Netcool/Impact (all versions)

Using the Exit() action function within a User Defined Function in a Policy will not exit the Policy process.

Answer: This is because the Exit() parser function in IPL is designed to exit the immediate scope. To carry the action outside of the User Defined Function to the Policy level one would have to set a variable that is then tested immediately after the User Defined Function call
IBM Support's Guide to Rules File Processing - United States rules; rules file; array TECHNOTE (FAQ)

QUESTION
 Support Guide : Are there any rules file examples? 

ANSWER
 

The Netcool Technical Support Guide to rules file processing is provided as a collection of commonly used rules file techniques. 

Please refer to the Netcool/OMNIbus Probe and Gateway Guide for general guidance to rules file processing.

RulesfileProcessing_SupportsGuide_30.pdf [/support/docview.wss?uid=swg21903536&aid=2]RulesfileProcessing_SupportsGuide_30.pdf [/support/docview.wss?uid=swg21903536&aid=1]

Question: What happened to load.rules FAQ example? The load.rules maths function example rules file does not appear to be available anymore? 

Answer: Netcool Technical Support Guide to rules file processing is provided as a collection of commonly used rules file techniques.
IBM How to overwrite property definition properties in a class via IBM Administration Console for Content Platform Engine (ACCE)? - United States ACCE; CE; Property; FEM TECHNOTE (FAQ)

QUESTION
 With IBM FileNet Enterprise Manager (FEM), we can follow the steps below to overwrite the property definition in a document class

1. Launch FEM
2. Expand the object store and document class tree. Right click on the document class and select "Properties"
3. Go to "Properties Definitions" tab, highlight the property definition and click "Edit"
4. Make the modification and click OK
5. Click OK again to save the change

How to perform the same operation with FileNet Content Engine - ACCE? 

ANSWER
Follow the below steps to update the property definition properties on ACCE: 




 1. Launch ACCE 
 2. Expand the object stores folder and click the object store to open the Object store tab 
 3. Expand the Data Design folder and Classes folder. Click the document class to open Document Class tab 
 4. From Properties tab, open Property Definitions drop down and select the property definition you want to modify 
 5. ACCE will open that property definition in a new Properties tab 
 6. Modify the property definition as required 
 7. Go back to the Class Definition tab and click Save

Question: Unable to locate the More tab of Document class - Property definition tab - property template configuration to update Is Required setting. Unable to locate the More tab of Document class - Property definition tab - property template configuration to update Is Required setting. Environment is running on Content Engine 5.2.0.3. 

Answer: Follow the below steps to update the property definition properties on ACCE: 




 1. Launch ACCE 
 2. Expand the object stores folder and click the object store to open the Object store tab 
 3. Expand the Data Design folder and Classes folder. Click the document class to open Document Class tab 
 4. From Properties tab, open Property Definitions drop down and select the property definition you want to modify 
 5. ACCE will open that property definition in a new Properties tab 
 6. Modify the property definition as required 
 7. Go back to the Class Definition tab and click Save
IBM Applying TIP 2.2 fix packs directly to a TIP 2.1 installation - United States TIPL2; TIPL2INST; tivoli Integrated portal; feature pack TECHNOTE (FAQ)

QUESTION
 Can Tivoli Integrated Portal 2.2 fix packs be applied directly to a TIP 2.1 installation?


ANSWER
In order to apply TIP 2.2 fix packs, the target TIP installation must already be at TIPCore 2.2.0 or newer. TIP 2.1 installations must be upgraded to TIP 2.2 using the TIP 2.2.0.1 feature pack. The TIP 2.2.0.1 feature pack can be acquired from IBM Fix Central [http://www-933.ibm.com/support/fixcentral/swg/selectFixes?parent=ibm~Tivoli&product=ibm/Tivoli/Tivoli+Integrated+Portal&release=All&platform=All&function=all]. 

The following three items should be obtained from Fix Central: 

 * 2.2.0.1-TIV-TIP-<platform>-RP0001 
 * 2.2.0.1-TIV-TIP-FITSuit-RP0001vx 
 * 2201-fixpack-guide-PDF.pdf



To determine the installed TIPCore version, review the DE listIU command output. Details on the listIU command are included in the following technical note: 
http://www-01.ibm.com/support/docview.wss?uid=swg21615989 [http://www-01.ibm.com/support/docview.wss?uid=swg21615989]

Question: Can I apply a TIP 2.2 fix pack directly to a TIP 2.1 installation? Can I apply a TIP 2.2 fix pack directly to a TIP 2.1 installation? 

Answer: In order to apply TIP 2.2 fix packs, the target TIP installation must already be at TIPCore 2.2.0 or newer. TIP 2.1 installations must be upgraded to TIP 2.2 using the TIP 2.2.0.1 feature pack.
IBM Action required for IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 for security vulnerabilities in Red Hat Linux - United States  FLASH (ALERT)

ABSTRACT
 IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 require customer action for security vulnerabilities in Red Hat Linux. 

CONTENT
IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 ship with versions of Red Hat Enterprise Linux (RHEL) Server that are vulnerable to CVE-2016-2126, CVE-2016-2125, CVE-2016-2123, CVE-2016-8866, CVE-2016-9556, CVE-2016-9559, and CVE-2016-9773. 

IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 ship with Red Hat Enterprise Linux (RHEL) Server 6.2.

Remediation: 

IBM strongly recommends that you contact Red Hat to obtain and install fixes for Red Hat Enterprise Linux (RHEL) Server 6.2, as applicable.

 


Cross reference information Segment Product Component Platform Version Edition Business Integration WebSphere Message Broker Hypervisor Edition Linux 8.0 
PRODUCT ALIAS/SYNONYM
 WMB HVE IIB HVE

Question: Help with Action required for IIB V9 & WMB V8 Hypervisor Editions  for security vulnerabilities in Red Hat Linux 

I need to understand details regarding Action required for IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 for security vulnerabilities in Red Hat Linux.

Where can I find this information?

Answer: WebSphere Message Broker Hypervisor Edition
IBM FAQ for IBM SPSS Statistics Subscription - United States  TECHNOTE (FAQ)

QUESTION
 FAQ for IBM SPSS Statistics Subscription 

ANSWER
Q. How to I cancel the auto-renewal of my IBM SPSS Statistics Subscription? 
A. Auto-renewal will be available a few days after your subscription starts. Please check back after a few days to change your subscription level. Changes to auto-renewal will take affect at the end of the month long subscription period. 

Q. I have installed the Subscription and when I attempt to login all I get is a big white screen. How do I get my subscription started?
A. The most likely cause of this issue is installation of the 32bit IBM SPSS Statistics Subscription software on a 64bit machine. To fix the issue, please uninstall the 32bit and download and install the 64bit application from your Products & Services window on IBM.com. If you find that this does not resolve your issue, you have a new issue. Please open a Service Request using the Client Support Portal: http://ibm.biz/IBMClientSuccessPortal [http://ibm.biz/IBMClientSuccessPortal].

Question: i cannot enter SPSS statistics trial program 

I've downloaded the 14-days trial of SPSS subscription for 32bit, windows. After opening the program I'm asked to login and after entering my username and password a blank page comes up. And there is no way to proceed from here. I already saw previous answers about SPSS trial Login error, and there is a link(https://ibm.box.com/s/huaafbjzabkyblh47n7g4l0o4gxp4zdy) to download the zip file of 'jxbrowser'. But i cannot enter the link, and the webpage says "probably the address was changed or deleted."

i'm using Windows 7(32bit), and just want to know how can i resolve it.


Answer: The most likely cause of this issue is installation of the 32bit IBM SPSS Statistics Subscription software on a 64bit machine. To fix the issue, please uninstall the 32bit and download and install the 64bit application from your Products & Services window on IBM.com. If you find that this does not resolve your issue, you have a new issue. Please open a Service Request using the Client Support Portal: http://ibm.biz/IBMClientSuccessPortal
IBM SPSS Student Version and Graduate Pack Resources - United States SPSS Support Acquisition Statistics Stats Grad Pack Student TECHNOTE (FAQ)

QUESTION
 Where do I get support for IBM SPSS Student Version or Graduate Pack software? 

ANSWER
Step 1: 
For installation & licensing issues on Student version and Graduate pack, contact your vendor. 

 * Hearne [http://www.hearne.software/Software/SPSS-Grad-Packs-for-Students-by-IBM/FAQ] 
 * On the Hub [http://onthehub.com/] 
 * StudentDiscounts.com [http://studentdiscounts.com/contact-us.aspx] 
 * JourneyEd [https://www.journeyed.com/contact] 
 * thinkEDU [https://thinkedu.desk.com/] 
 * Studica [http://www.studica.com/technical-support]





Cross reference information Segment Product Component Platform Version Edition Business Analytics SPSS Amos Windows Not Applicable Grad Pack, Shrinkwrap, Campus Business Analytics SPSS Modeler Platform Independent Not Applicable Business Analytics SPSS Text Analytics for Surveys Windows Not Applicable Business Analytics SPSS Statistics Platform Independent Not Applicable Campus Edition, Grad Pack, Student Version

Question: How do I transfer my SPSS 24 license key to a new computer? I need to transfer my SPSS 24 license key to a new computer. I was able to download IBM® SPSS® Statistics Standard GradPack 24 for Windows (12-Mo Rental) onto the new computer, but every time I put in the activation code, I am met with this error message: 

Authorization failed.: You are not allowed to generate any more new licenses.
End Of Transaction. 
No additional authorizations are permitted on this code. 
What should I do?

Answer: For installation & licensing issues on Student version and Graduate pack, contact your vendor.
IBM How Connect TDWC 9.3 to TWS Engine lower level release - United States dwc 93; connect; SSL ; TLS TECHNOTE (TROUBLESHOOTING)

PROBLEM(ABSTRACT)
 DWC 9.3 users cannot connect to TWS Engine lower level releases (8.5.1 until 9.2) 

SYMPTOM
Unable to connect to TWS 8.5.1 ,8.6 or 9.1/9.2 from DWC 9.3. 

Check the WAS SystemOut.log for error :

SSL0080E: javax.net.ssl.SSLHandshakeException - The client and server could not negotiate the desired level of security. Reason: Server chose SSLv3, 
but that protocol version is not enabled or not supported by the client. javax.net.ssl.SSLHandshakeException: Server chose SSLv3, but that protocol version is not enabled or not supported by the client.


CAUSE
DWC 9.3 is packaged with WAS 8.5.5.4 and due to known vulnerabilities has SSLV3 disabled. However TWS 9.2 and earlier versions use SSLv3 by default and so the DWC 9.3 cannot connect


RESOLVING THE PROBLEM
You can solve this problem by configuring your TWS engines to use TLS instead of SSL :


Backup and edit : 

TWA_HOME/WAS/TWSProfile/config/cells/TWSNodeCell/security.xml 

Find sslProtocol and change "SSL_TLS" to "TLS" 

Find ssl.protocol and change value="SSL" to value="TLS" 

Backup and edit : 

TWA_HOME/WAS/TWSProfile/properties/ssl.client.props 

Find com.ibm.ssl.protocol=SSL and change to com.ibm.ssl.protocol=TLS 

Backup and edit : 

TWA_HOME/WAS/TWSProfile/temp/ssl.client.props 

Find com.ibm.ssl.protocol=SSL and change to com.ibm.ssl.protocol=TLS 

Stop and restart WAS. 

*Be aware that your Engines are now using TLS and so you must also reconfigure any DWC 9.2 or 9.1 installations that need to connect to those engines. You would change them to use TLS in the same way as above but also by the same changes in these copies of security.xml and ssl.client.props : 

TWA_HOME/JazzSM/profile/config/cells/JazzSMNode01Cell/security.xml 

TWA_HOME/JazzSM/profile/properties/ssl.client.props 

TWA_HOME/JazzSM/profile/temp/ssl.client.props 

Please consider that since you configure with TLS the WAS of TWS Engine also the Dynamic Agent can be impacted. 

See technote 1689332.

Question: TWS / DWC and WebSphere 8.5.5.4+ WebSphere for TWS & DWC were upgraded to 8.5.5.4 on most servers in a particular environment. However, any TWS servers that still had 8.5.5.2, could no longer be seen by the new DWC / WAS 8.5.5.4 servers. Those lower WAS version engines could not be added to the DWC.

Errors seen are:

     AWSUI0833E The operation could not be completed. There has been a communication failure. 
     The internal message is: AWSJCO005E WebSphere Application Server has given the following error: Error getting WsnNameService properties. 

What is the reason?

Answer: DWC 9.3 is packaged with WAS 8.5.5.4 and due to known vulnerabilities has SSLV3 disabled. However TWS 9.2 and earlier versions use SSLv3 by default and so the DWC 9.3 cannot connect
IBM When a Certificate Authority (CA) signs a certificate using SHA2(SHA-256), IBM Websphere DataPower SOA Appliance can validate the signature of CA on certificate. - United States Datapower DP valcred SHA2 SHA-2 SHA-256 certificate trust CA TECHNOTE (FAQ)

QUESTION
 When a Certificate Authority(CA) signs a certificate using SHA2(SHA-256), can IBM Websphere DataPower SOA Appliance validate the certificate and trust chain? 

ANSWER
 Yes, if a Certificate Authority(CA) signs a certificate using SHA2(SHA-256), IBM Websphere DataPower SOA Appliance can validate CA's signature on the certificate while building trust chain from the DataPower ValCred.


 

Cross reference information Segment Product Component Platform Version Edition Business Integration WebSphere DataPower SOA Appliances General Firmware 3.8.1, 3.8, 3.7.3, 3.7.2

Question: Does DataPower support SHA-2? Is DataPower able to support SHA-2 ?

Answer: Yes, if a Certificate Authority(CA) signs a certificate using SHA2(SHA-256), IBM Websphere DataPower SOA Appliance can validate CA's signature on the certificate while building trust chain from the DataPower ValCred.
IBM Tivoli Integrated portal enabling multiple logins using same user Id - United States TIPL2SEC tivoli integrated portal multiple logins TECHNOTE (FAQ)

QUESTION
 How can I login to TIP from different machines using same user Id? 

CAUSE
Need to login with multiple times with same user

ANSWER
Only TIP version 2.1 and higher support multiple logins using same user Id. 

Follow below steps to configure Tivoli Integrated Portal to allow multiple users to log in using the same user Id and password. 

1. Log in as an administrative user. 

2. Navigate to: 

tip_home_dir/profiles/TIPProfile/config/cells/TIPCell/applications/isc.ear/deployments/isc/isclite.war/WEB-INF/ 

3. Edit consoleProperties.xml. 

4. Locate the property with a id attribute of ENABLE.CONCURRENT.LOGIN and set its value to true. 

5. Save the file and exit from the text editor. 

6. Restart TIP server.

Question: How can multiple TDWC users logon into TDWC with same TWS user id? 

Given that one TDWC user is already accessing TDWC and a second TDWC user using the same logon id wants to logon to TDWC sees the following error:

Another user is currently logged in with the same user ID. Select from the following options:

    List item

Log out the other user with the same user ID. You can recover changes made during the other user's session.

    List item

Return to the Login page and enter a different user ID.

How can multiple users logon without one user needing to logout?

Answer: Only TIP version 2.1 and higher support multiple logins using same user Id. 

Follow below steps to configure Tivoli Integrated Portal to allow multiple users to log in using the same user Id and password. 

1. Log in as an administrative user. 

2. Navigate to: 

tip_home_dir/profiles/TIPProfile/config/cells/TIPCell/applications/isc.ear/deployments/isc/isclite.war/WEB-INF/ 

3. Edit consoleProperties.xml. 

4. Locate the property with a id attribute of ENABLE.CONCURRENT.LOGIN and set its value to true. 

5. Save the file and exit from the text editor. 

6. Restart TIP server.
IBM Installation Manager does not work if symbolic links are used for Installation Manager of installed product locations - United States RN1.5; RN1.5.1; RN1.5.0.1; RN1.5.2; RN1.5.3; RN1.6; RN1.6.1; RN1.6.2; RN1.6.3; RN1.6.3.1; RN1.7; RN1.7.1; RN1.7.2; SRX; 1628092; RATLC02668456; IPL; Symlink TECHNOTE (TROUBLESHOOTING)

PROBLEM(ABSTRACT)
 You install IBM Installation Manager by using symbolic links at the root level for the agent data location or the installation location or for both locations and after a system change or system restart you cannot start Installation Manager or you cannot use Installation Manager to update or uninstall products. 

CAUSE
When you install Installation Manager, the values for the agent data directory, the Installation Manager binaries, and the installation directories for products are stored internally as absolute paths with all the symbolic links resolved. If a symbolic link is used as part of the path for any of these directories or binaries, the symbolic link is replaced with its target value.
Similarly, when a product is installed with Installation Manager, the values for the installation location and shared resources directory are stored internally as absolute paths with all symbolic links resolved. 

If the symbolic links change their values, the absolute path names for directories that are used by Installation Manager might change. When the Installation Manager starts, it will initialize itself using the data in the agent data location. However, the stored values for the paths to the agent data directory, Installation Manager binaries, or product installation locations do not point to the new locations. Installation Manager might fail to start, or might be unable to update or uninstall products that are installed.


RESOLVING THE PROBLEM
When choosing locations for the agent data directory, the Installation Manager binaries, shared resources directory, and the installation directories for products, do not use paths that include symbolic links. 


If Installation Manager is using paths that no longer exist, create the old paths manually and mount the affected file systems at the original locations that are used by Installation Manager. Verify that the user IDs for Installation Manager have read access to each level of the recreated paths.

Question: Is it recommended to use symbolic links when installing Omnibus 8.1 fixpacks? Is it recommended to use symbolic links when installing Omnibus 8.1 fixpacks?

Answer: You install IBM Installation Manager by using symbolic links at the root level for the agent data location or the installation location or for both locations and after a system change or system restart you cannot start Installation Manager or you cannot use Installation Manager to update or uninstall products.
IBM Pdcollect tool for ITM IBM i OS agent - United States ITM_TEMA_DIST_CONFIGURATION ITM_i5_Agent 5724C04 A4 OS/400 i5/OS IBMi IBM i pdcollect TECHNOTE (FAQ)

QUESTION
 How do I collect logs and files for the IBM i OS agent? 

ANSWER
The pdcollect tool for the IBM i OS agent allows you to easily and quickly collect the most commonly used information from an IBM i system for IBM Support to investigate a problem. The tool gathers log files, configuration information, version information, job information, message queue information, and basic system information. 

Pdcollect is delivered in the IBM i OS agent beginning in ITM 6.23 FP5 and ITM 6.30 FP3. It is located in the following IFS directory: 


/QIBM/ProdData/IBM/ITM/bin/pdcollect.sh


Pdcollect is also available as a downloadable file which is stored in an IFS directory chosen by the user. Download the following zip file to a local workstation and extract its contents. Follow the instructions in readme.txt for further information on installing the tool. 

 pdcollect_ibmi_1.4.zip [/support/docview.wss?uid=swg21657023&aid=2]pdcollect_ibmi_1.4.zip [/support/docview.wss?uid=swg21657023&aid=1] 

 The tool is executed by issuing the following shell script command in Qshell:

<directory>/pdcollect.sh 

where <directory> is the IFS directory where the tool is stored. 

You must execute pdcollect while running under a user profile that you use to run IBM Tivoli Monitoring to avoid problems with object authorities. 

The output from the tool is a single compressed file that can be sent in binary form to IBM Support if requested. The output file is stored at the following location: 

 /tmp/ITM/pdcollect_ibmi.tar.Z 

The output file is overwritten each time the tool is run. Copy or rename the output file after each invocation if more than one data collection is needed. 

Instructions to view the data that has been collected is displayed in a message at the end of pdcollect processing. 

The pdcollect tool for the IBM i OS agent does not collect information from the Tivoli Enterprise Monitoring Server (TEMS) or Tivoli Enterprise Portal Server (TEPS) systems. You may be asked to collect additional information from your TEMS or TEPS systems separately.

Question: What is the equivalent of the .LG0 file for the OS agent - A4 - on i5 systems? What is the equivalent of the .LG0 file for the OS agent - A4 - on i5 systems? 

Answer: The pdcollect tool for the IBM i OS agent allows you to easily and quickly collect the most commonly used information from an IBM i system for IBM Support to investigate a problem. The tool gathers log files, configuration information, version information, job information, message queue information, and basic system information.
IBM SPSS Student Version and Graduate Pack Resources - United States SPSS Support Acquisition Statistics Stats Grad Pack Student TECHNOTE (FAQ)

QUESTION
 Where do I get support for IBM SPSS Student Version or Graduate Pack software? 

ANSWER
Step 1: 
For installation & licensing issues on Student version and Graduate pack, contact your vendor. 

 * Hearne [http://www.hearne.software/Software/SPSS-Grad-Packs-for-Students-by-IBM/FAQ] 
 * On the Hub [http://onthehub.com/] 
 * StudentDiscounts.com [http://studentdiscounts.com/contact-us.aspx] 
 * JourneyEd [https://www.journeyed.com/contact] 
 * thinkEDU [https://thinkedu.desk.com/] 
 * Studica [http://www.studica.com/technical-support]





Cross reference information Segment Product Component Platform Version Edition Business Analytics SPSS Amos Windows Not Applicable Grad Pack, Shrinkwrap, Campus Business Analytics SPSS Modeler Platform Independent Not Applicable Business Analytics SPSS Text Analytics for Surveys Windows Not Applicable Business Analytics SPSS Statistics Platform Independent Not Applicable Campus Edition, Grad Pack, Student Version

Question: Authorization code missing for SPSS 25? I purchased the IBM SPSS from Amazon, and I do not know where to locate the authorization code of license code/key. Can anyone help me? 

Answer: For installation & licensing issues on Student version and Graduate pack, contact your vendor.
IBM Insufficient Access Error adding documents to FileNet Content Engine - United States FNRCE0001E; E_ACCESS_DENIED; unable to add document TECHNOTE (TROUBLESHOOTING)

PROBLEM(ABSTRACT)
 User is getting a security error when attempting to add a document to a folder in an object store via FileNet Workplace XT or FileNet Enterprise Manager.


Security Error seen: The requester has insufficient access rights to perform the requested operation. 

CAUSE
User does not have Create_Instance right on the security permission of the ReferentialContainmentRelationship and DynamicReferentialContainmentRelationship classes and cannot create these objects when adding documents.

DIAGNOSING THE PROBLEM



 * User has necessary rights to the document class, folders and object store but can't add document. 
 * User does not have necessary Create_Instance rights on the ReferentialContainmentRelationship and DynamicReferentialContainmentRelationship classes. 
 * Error seen in the P8_server_error.log:
   
   YYYY-06-08T17:53:19.706Z 56005600 ENG FNRCE0001E - ERROR method name: checkUpdatePermissions principal name: username Global Transaction: true User Transaction: false Exception Info: The requester has insufficient access rights to perform the requested operation.
   com.filenet.api.exception.EngineRuntimeException: FNRCE0001E: E_ACCESS_DENIED: The requester has insufficient access rights to perform the requested operation. failedBatchItem=0 errorStack={
   

RESOLVING THE PROBLEM
Steps to resolve issue: 

 1. Log in to FileNet Enterprise Manager. 
 2. Grant the user CREATE_INSTANCE rights to the Security permission of the ReferentialContainmentRelationship and DynamicReferentialContainmentRelationship classes. 
 3. Re-try adding the document.

Question: Unable to add the document using content Navigator. We are getting the following error code. CIWEB1158. The user is unable to add the document using content Navigator. We are getting the following error code. CIWEB1158. 

Answer: User does not have Create_Instance right on the security permission of the ReferentialContainmentRelationship and DynamicReferentialContainmentRelationship classes and cannot create these objects when adding documents.
IBM How to overwrite property definition properties in a class via IBM Administration Console for Content Platform Engine (ACCE)? - United States ACCE; CE; Property; FEM TECHNOTE (FAQ)

QUESTION
 With IBM FileNet Enterprise Manager (FEM), we can follow the steps below to overwrite the property definition in a document class

1. Launch FEM
2. Expand the object store and document class tree. Right click on the document class and select "Properties"
3. Go to "Properties Definitions" tab, highlight the property definition and click "Edit"
4. Make the modification and click OK
5. Click OK again to save the change

How to perform the same operation with FileNet Content Engine - ACCE? 

ANSWER
Follow the below steps to update the property definition properties on ACCE: 




 1. Launch ACCE 
 2. Expand the object stores folder and click the object store to open the Object store tab 
 3. Expand the Data Design folder and Classes folder. Click the document class to open Document Class tab 
 4. From Properties tab, open Property Definitions drop down and select the property definition you want to modify 
 5. ACCE will open that property definition in a new Properties tab 
 6. Modify the property definition as required 
 7. Go back to the Class Definition tab and click Save

Question: How to change the maximun string length for properties in ACCE 

HI I am trying to change the maximum string length in ACCE like we will do in FEM but in the more Tab I am not seeing the option

Please guide me

Answer: Follow the below steps to update the property definition properties on ACCE: 




 1. Launch ACCE 
 2. Expand the object stores folder and click the object store to open the Object store tab 
 3. Expand the Data Design folder and Classes folder. Click the document class to open Document Class tab 
 4. From Properties tab, open Property Definitions drop down and select the property definition you want to modify 
 5. ACCE will open that property definition in a new Properties tab 
 6. Modify the property definition as required 
 7. Go back to the Class Definition tab and click Save
IBM Unable to add Centera Device in FileNet Content  Engine - United States  TECHNOTE (TROUBLESHOOTING)

PROBLEM(ABSTRACT)
 Errors received clicking "Test Connection" when configuring Centera Device in FileNet Enterprise Manager 

SYMPTOM
After entering configuration information in FEM Fixed Content Device Wizard the following error is received: 

File = .\FnFCSMGR.cpp, Line = 359, Rev.= $Revision: 1.20 $ 

 

The [initialize]operation on the fixed content provider [com.filenet.engine.content.fcprovider.centera.CenterFCP(0)]failed. FPLibrary (Not found in java.library.path). 

 

Error in the p8_server_error.log: 


2011-06-06T18:54:57.245Z 00C900C9 ENG FNRCC0110E - ERROR method name: initialize principal name: P270IH Global Transaction: true User Transaction: false Exception Info: The [initialize] operation on the fixed content provider [com.filenet.engine.content.fcprovider.centera.CenteraFCP(0)] failed.
com.filenet.api.exception.EngineRuntimeException: FNRCC0110E: CONTENT_FCP_OPERATION_FAILED: The [initialize] operation on the fixed content provider [com.filenet.engine.content.fcprovider.centera.CenteraFCP(0)] failed. failedBatchItem=0 errorStack={

Caused by: java.lang.UnsatisfiedLinkError: FPLibrary (Not found in java.library.path) failedBatchItem=0

Caused by: java.lang.UnsatisfiedLinkError: FPLibrary (Not found in java.library.path)


CAUSE
Changes made to the setCenteraLibPath.sh or setCenteraLibPath were not picked up by the WAS startup script. The WAS Content Engine instance was restarted from within the WAS console and not from the command line. In this Instance the setCenteraLibPath.sh file was added to the setupcmdLine.sh file but was not recognized . This caused the CenteraSDK path to not be loaded. 


ENVIRONMENT
IBM Websphere



DIAGNOSING THE PROBLEM
Following error is received when "Test Connection" is clicked: 

File = .\FnFCSMGR.cpp, Line = 359, Rev.= $Revision: 1.20 $ 

 

The [initialize]operation on the fixed content provider [com.filenet.engine.content.fcprovider.centera.CenterFCP(0)]failed. FPLibrary (Not found in java.library.path).


RESOLVING THE PROBLEM
After making any changes to the setCenteraLibPath.sh or setCenteraLibPath.bat file restart WebSphere from the IBM console or the changes will not be detected.





Cross reference information Segment Product Component Platform Version Edition Enterprise Content Management FileNet Content Manager Content Engine 
HISTORICAL NUMBER
 41550
180
000

Question: P8 CPE 5.2.1 error:  FNRCC0110E - ERROR FixedContentProviderCache.getProvider failed to init provider 

New P8 CPE 5.2.1 install does not see the Centera Fixed Storage. The following error is returned:

FNRCC0110E: CONTENT_FCP_OPERATION_FAILED: The [initialize] operation on the fixed content provider [com.filenet.engine.content.fcprovider.centera.CenteraFCP(0)] failed. FPLibrary (Not found in java.library.path)

How do I fix this?

Answer: After making any changes to the setCenteraLibPath.sh or setCenteraLibPath.bat file restart WebSphere from the IBM console or the changes will not be detected.
IBM Removing a failed install from the ITM i5/OS agent - United States i5 removal TECHNOTE (TROUBLESHOOTING)

PROBLEM(ABSTRACT)
 If an ITM i5/OS agent DLTLICPGM 5724C04 command fails then we have to remove the various parts of the agent that have been installed. This has to be done by hand because the DLTLICPGM 5724C04 command will fail as the unistall encounter some issues during uninstall. This technote will show how to do it. 

SYMPTOM
RSTLICPGM command fails to install the ITM i5/OS agent. 

DLTLICPGM 5724C04 command fails to uninstall the agent


CAUSE
RSTLICPGM/DLTLICPGM 5724C04 command failed to finish correctly and leaves the agent in an unknown state.


ENVIRONMENT
IBM i / i5/OS machines



DIAGNOSING THE PROBLEM
RSTLICPGM and DLTLICPGM 5724C04 fail for the i5 agent.



RESOLVING THE PROBLEM
 

 To delete the ITM i5/OS agent do the following :- 

First try DLTLICPGM 5724C04 for the Tivoli agent. If that does not work then do 
the following i5/OS commands : 

DLTLIB QAUTOMON 
DLTLIB QAUTOTMP 
DLTUSRPRF QAUTOMON and choose to remove all objects owned by this user.

start qsh 
delete /QIBM/USERDATA/IBM/ITM and all sub directories in it. 
delete /QIBM/PRODDATA/IBM/ITM and all sub directories in it. 

Retry the RSTLICPGM commands specified in the user guide. 
http://www-01.ibm.com/support/knowledgecenter/SSTFXA_6.3.0/com.ibm.itm.doc_6.3/osibmi/pcinstall_a4_ug.htm?lang=en [http://www-01.ibm.com/support/knowledgecenter/SSTFXA_6.3.0/com.ibm.itm.doc_6.3/osibmi/pcinstall_a4_ug.htm?lang=en]



PRODUCT ALIAS/SYNONYM
 ITM OS/400 agent
ITM i5/OS agent
ITM IBM i agent
5724C04

Question: Uninstalling I5 OS agent failed 

I need to uninstall the I5OS agent before reinstalling a newer release of the same.

Command: DLTLICPGM LICPGM(5724C04)

is anyway failing and I don't know how to proceed further. 

Can you please let me know the manual steps to uninstall the i5OS agent correctly ?

Answer: To delete the ITM i5/OS agent do the following :- 

First try DLTLICPGM 5724C04 for the Tivoli agent. If that does not work then do 
the following i5/OS commands : 

DLTLIB QAUTOMON 
DLTLIB QAUTOTMP 
DLTUSRPRF QAUTOMON and choose to remove all objects owned by this user.

start qsh 
delete /QIBM/USERDATA/IBM/ITM and all sub directories in it. 
delete /QIBM/PRODDATA/IBM/ITM and all sub directories in it. 

Retry the RSTLICPGM commands specified in the user guide.
IBM Guardium STAP does not connect properly and does not show in the S-TAP Control - I see some specific errors in some log files. - United States  TECHNOTE (FAQ)

QUESTION
 What can cause an STAP to fail to connect properly - I get the following messages in the logs:-

/tmp/guard_stap.stderr.txt on the DB Server :-
"Server <ip_addr> wasn't heard from for nn sec during this attempt (nnn sec total), closing and re-opening"

and from the Guardium Appliance - via fileserver in the /log/opt-ibm-guardium-log/snif/snif.log
"Unauthorized client connecting from <ip_addr> ,rejecting"


CAUSE
One reason for these errors could be that the S-TAP Approval Needed is checked in the S-TAP Certification screen on the Appliance like this :- 
[/support/docview.wss?uid=swg22009818&aid=1] [/support/docview.wss?uid=swg22009818&aid=1]





ANSWER
Uncheck the Approval box and the S-TAPs should start connecting . 


[/support/docview.wss?uid=swg22009818&aid=2] [/support/docview.wss?uid=swg22009818&aid=2]

Question: Installed an STAP on a DB Server but it does not show up on my Appliance in S-TAP Control etc 

Installed an STAP on a DB Server but it does not show up on my Appliance in S-TAP Control etc

I get the following messages in the logs:-

/tmp/guard_stap.stderr.txt on the DB Server :- "Server wasn't heard from for nn sec during this attempt nnn sec total), closing and re-opening"

and from the Guardium Appliance - via fileserver in the /log/opt-ibm-guardium-log/snif/snif.log "Unauthorized client connecting from ,rejecting"

What is the reason?

Answer: One reason for these errors could be that the S-TAP Approval Needed is checked in the S-TAP Certification screen on the Appliance
IBM Minimum authorization required for SAP agent logon userid - United States authorization minimum IBMMON_AGENT profile settings agent userid SAP MySAP /IBMMON/AUTH TECHNOTE (FAQ)

QUESTION
 What are the minimum authorizations required for the userid used by the ITM MySAP agent to logon a SAP system? 

ANSWER
By default, the MySAP agent uses the userid IBMMON_AGENT, that is created when ITM transport are imported in the SAP system, together with /IBMMON/AUTH role and profile.
If you don't want to use the default userid and profile, you need to create your own userid and provide it with a set of minimum required authorization settings.
Depending on the transport level, the required authorization may vary, but you can always refer to the values specified for the /IBMMON/AUTH profile available in the transport.
By looking at this profile, you can obtain the needed authorization information.
In example, for MySAP agent 6.2 IF16, those are the authorization defined for the /IBMMON/AUTH profile: 


[/support/docview.wss?uid=swg21657458&aid=1] [/support/docview.wss?uid=swg21657458&aid=1]

You need to define your own userid providing the same set of authorization showed for the /IBMMON/AUTH profile to have mySAP agent performing successful data collection even using a non-default userid.

 

PRODUCT ALIAS/SYNONYM
 IBM Tivoli Monitoring MySAP Agent 6.2

Question: SAP Agent user authorizations 

Hello, I cannot use the default SAP user IBMMON_AGENT provided by the SAP Agent transport. Internal rules requires to create a new user respecting specific naming convention. I know how to do it but I don't know the authorization I need to assign to the new user. Where can I find them ?

Thanks

Answer: By default, the MySAP agent uses the userid IBMMON_AGENT, that is created when ITM transport are imported in the SAP system, together with /IBMMON/AUTH role and profile.
If you don't want to use the default userid and profile, you need to create your own userid and provide it with a set of minimum required authorization settings.
Depending on the transport level, the required authorization may vary, but you can always refer to the values specified for the /IBMMON/AUTH profile available in the transport.
By looking at this profile, you can obtain the needed authorization information.
IBM WebSphere SDK Java Technology Edition 8.0 Minimum Supported Operating Systems - United States  RELEASE NOTES

ABSTRACT
 IBM WebSphere SDK Java Technology Edition 8.0 Minimum Supported Operating Systems 

CONTENT
WebSphere Application Server 8.5.5 announced IBM WebSphere SDK Java Technology Edition 8.0 as an option for Java. 




 * Liberty added support in fix pack 5 
 * WebSphere Application Server traditional added support for installing this SDK as an extension in 8.5.5.9  * In 8.5.5.11 and later, this SDK is available as an option on new installations. 
    * In 8.5.5.14 and later, it is planned that this SDK will be required for all new installations and all updates (fixpacks).
   
   

The following are the minimum supported OS levels for IBM WebSphere SDK Java Technology Edition 8.0 in WebSphere Application Server. Action Required:

 * 
 * 
 * .0
 * 


Operating System minimums: 

 * AIX
 *  AIX 6.1 TL7 
   AIX 7.1 TL3 
 * HP-UX IA64
 *  HP-UX 11i v3 (11.31) 
 * IBM i
 *  IBM i V7R1 
 * Linux
 *  RedHat Enterprise Linux 6 
   RedHat Enterprise Linux 7 
   SLES 11.1 (SP1) 
   SLES 12 
   Ubuntu 12.04 LTS 
   Ubuntu 14.04 LTS 
   Ubuntu 16.04 LTS 
 * Windows
 *  Windows 7 service pack 1 
   Windows 8 (not Metro) 
   Windows Server 2012 
   Windows Server 2016 
 * Solaris 
 *  Solaris 11 
 * z/OS
 *  z/OS 1.13 
   z/OS 2.1 
   z/OS 2.2 



Component specific notes:  * WebSphere Application Server installations between 8.5.5.11 and 8.5.5.14 require an explicit user selection to determine the default IBM WebSphere SDK Java Technology Edition on new installations. 
 * IBM HTTP Server and the Webserver Plug-in between 8.5.5.11 and 8.5.5.14 defaults to IBM WebSphere SDK Java Technology Edition 8.0. No explicit selection is required. These components do not use Java at runtime.

Question: Support of RHEL 5.8 and Liberty 8.5.5.11 with JAVA 8.0 We are running RHEL 5.8 and 5.11 with Liberty 8.5.5.11 and want to run JAVA 8.0 . Is it Supported ? 

Answer: Operating System minimums: 

 * AIX
 *  AIX 6.1 TL7 
   AIX 7.1 TL3 
 * HP-UX IA64
 *  HP-UX 11i v3 (11.31) 
 * IBM i
 *  IBM i V7R1 
 * Linux
 *  RedHat Enterprise Linux 6
IBM Writing Verbose GC To A Specified Log In Solaris and HP-UX - United States verbosegc log rotation HP Solaris JVM rotate file TECHNOTE (FAQ)

QUESTION
 How can I write verbose gc output to a log file other than the native_stdout? 

CAUSE
By default, Solaris and HP-UX do not write verbose GC to a log file. This must be configured.

ANSWER
 

WAS 8.5.0.2 (and higher), WAS 8.0.0.6 (and higher), WAS 7.0.0.27 (and higher):

Solaris:
Add the following parameters to the generic JVM arguments:

-XX:+PrintGCDetails 
-XX:+PrintGCDateStamps 
-XX:+PrintHeapAtGC 
-Xloggc:/tmp/gc.log

To enable log file rotation:
-XX:+UseGCLogFileRotation
-XX:NumberOfGCLogFiles=10
-XX:GCLogFileSize=10M


notes:
-Xloggc:<fileName> 

 * ex: -Xloggc:/tmp/gc.log 

-XX:+UseGCLogFileRotati o n  * Enabled GC log rotation, requires -Xloggc 

-XX:NumberOfGClogFiles= <num_of_files>  * Set the number of files to use when rotating logs, must be >= 1. The rotated log files will use the following naming scheme, <filename>.0, <filename>.1, ..., <filename>.n-1. 

-XX:GCLogFileSize=<number>K (or M)  * The size of the log file at which point the log will be rotated, must be >= 8K. 


HP: 
Add the following parameters to the generic JVM arguments: 
-XX:+PrintGCDetails 
-XX:+PrintGCDateStamps 
-XX:+PrintHeapAtGC 
-Xverbosegc:file= /tmp/gc_pid$$.vgc 

To enable log file rotation: 
-XX:+UseGCLogFileRotation 
-XX:NumberOfGCLogFiles=10
-XX:GCLogFileSize=10M 

note : $$ maps to the PID of the java process RELATED INFORMATION
 6941923 : RFE: Handling large log files produced by lon [http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=6941923]
Enabling verbose garbage collection (verbosegc) in WebS [http://www.ibm.com/support/docview.wss?rs=180&uid=swg21114927]
Where to set generic JVM arguments in WebSphere Applica [http://www.ibm.com/support/docview.wss?rs=180&uid=swg21417365]
Verify Java SDK version shipped with IBM WebSphere Appl [http://www-01.ibm.com/support/docview.wss?rs=180&uid=swg27005002]
HP-UX Java 6.0.18 - Handling large GC log files [http://h20000.www2.hp.com/bc/docs/support/SupportManual/c03119431/c03119431.pdf]
HP-UX Java 7.0.05 - Handling large GC log files [http://h20000.www2.hp.com/bc/docs/support/SupportManual/c03123467/c03123467.pdf]
Oracle - Java HotSpot VM Options [http://www.oracle.com/technetwork/java/javase/tech/vmoptions-jsp-140102.html]

Question: For Solaris how to write verbose gc output to a log file other than the native_stdout? A customer asked why no gc logs generated even if they use the -Xverbosegc option. So How can I write verbose gc output to a log file other than the native_stdout for SunOS? 

Answer: Add the following parameters to the generic JVM arguments:

-XX:+PrintGCDetails 
-XX:+PrintGCDateStamps 
-XX:+PrintHeapAtGC 
-Xloggc:/tmp/gc.log
IBM When a Certificate Authority (CA) signs a certificate using SHA2(SHA-256), IBM Websphere DataPower SOA Appliance can validate the signature of CA on certificate. - United States Datapower DP valcred SHA2 SHA-2 SHA-256 certificate trust CA TECHNOTE (FAQ)

QUESTION
 When a Certificate Authority(CA) signs a certificate using SHA2(SHA-256), can IBM Websphere DataPower SOA Appliance validate the certificate and trust chain? 

ANSWER
 Yes, if a Certificate Authority(CA) signs a certificate using SHA2(SHA-256), IBM Websphere DataPower SOA Appliance can validate CA's signature on the certificate while building trust chain from the DataPower ValCred.


 

Cross reference information Segment Product Component Platform Version Edition Business Integration WebSphere DataPower SOA Appliances General Firmware 3.8.1, 3.8, 3.7.3, 3.7.2

Question: Does DataPower support SHA-2? 

Is DataPower able to support SHA-2 (SHA256)?
  1

Answer: Yes, if a Certificate Authority(CA) signs a certificate using SHA2(SHA-256), IBM Websphere DataPower SOA Appliance can validate CA's signature on the certificate while building trust chain from the DataPower ValCred.