Abhi2271/tech-qa huggingface dataset:
IBM FileNet Workplace XT war and ear files are unusually small - United States  TECHNOTE (TROUBLESHOOTING)

PROBLEM(ABSTRACT)
 When creating the IBM FileNet Workplace XT archive files with either the Content Platform Engine Client Files installation or the IBM Case Manager's "Deploy IBM FileNet Workplace XT" configuration manager task , the resulting war and ear files are only a few kilobytes in size and contain the create_web_client_war.sh and create_web_client_ear.sh files.



DIAGNOSING THE PROBLEM
The ceclient_install_log or warerr.log file will contain the following error:

ERROR:
"create_web_client_war.sh[5]: cd: .WorkplaceXT: [No such file or
directory]"

When attempting to install the resulting archive file to IBM WebSphere Application Server, the following error is returned.

IWAE0006E Archive is not a valid WAR File because the deployment descriptor can not be found (case sensitive): WEB-INF/web.xml 

RESOLVING THE PROBLEM
The create_web_client_war.sh script that creates the web_client.war file contains a change directory (CD) operating system command so the WorkplaceXT directory will be included in the archive. This CD command fails with a "No such file or directory" error. 

This failure can be caused by the CDPATH operating system environment variable being set. The CDPATH environment variable is used to define the base directory to be used for the CD command. A side effect of setting the CDPATH is that CD commands in scripts may jump to unintended directories. 

 

For example, the error below indicates that the operating system cannot find the WorkplaceXT directory off the root of the file system instead of the expected "<WorkplaceXT_install_directory>/IBM/FileNet/webclient/" directory. 

 

ERROR:
"create_web_client_war.sh[5]: cd: .WorkplaceXT: [No such file or
directory] 

 

To resolve this problem, unset the CDPATH operating system environment variable while creating the IBM FileNet Workplace XT war and ear files.

Question: Why are my IBM FileNet Workplace XT war and ear files are unusually small? When creating the IBM FileNet Workplace XT archive files with either the Content Platform Engine Client Files installation or the IBM Case Manager's "Deploy IBM FileNet Workplace XT" configuration manager task , the resulting war and ear files are only a few kilobytes in size and contain the create_web_client_war.sh and create_web_client_ear.sh files. 

Answer: This failure can be caused by the CDPATH operating system environment variable being set. The CDPATH environment variable is used to define the base directory to be used for the CD command. A side effect of setting the CDPATH is that CD commands in scripts may jump to unintended directories.
IBM The version of the IBM Content Search Services client embedded in the IBM FileNet Content Platform Engine is not compatible with the IBM FileNet Content Search Services server. - United States  TECHNOTE (TROUBLESHOOTING)

PROBLEM(ABSTRACT)
 The version of the IBM FileNet Content Search Services client included in the IBM FileNet Content Platform Engine is not compatible with the IBM Content Search Services server. 

DIAGNOSING THE PROBLEM
The p8_server_error.log file from the IBM FileNet Content Platform Engine will have an error similar to the following:
2017-03-22T13:13:07.102 1BCC84C0 CBR FNRCB0036W - WARN A problem
occurred during a search using TextSearchServer
Id={B4FDE211-BE1A-44A1-B0CA-E50A75E4283A};
displayName= xxxxxxxxx on attempt 1 of 1. An alternate text
search server will be
tried.\ncom.filenet.api.exception.EngineRuntimeException: FNRCB0036E:
CBR_TS_ACCESSING_TEXT_SEARCH_SERVER_FAILED: IBM Content Search Services
could not communicate with the server that runs on the
xxxxxxxx:8191 host and port. The server is not
started. Start the server. For information about starting the server,
see "Starting or stopping IBM Content Search Services servers" in the
IBM FileNet P8 information center.\n at
com.ibm.filenet.cse.cascade.CSECascadeBase.getTSS(CSECascadeBase.java:71
)\n at
...
caused by
...
IQQG0205E The client [version: 5.2.0.2] is not compatible with the
server [version: 2.1.0.0-1.1-4140.FP4]. The client supports server
versions [[5.2.0.2]]. The server supports client versions [[1.0.0.0,
1.5.0.0, 1.5.0.1, 2.0.0.0, 2.1.0.0]].


RESOLVING THE PROBLEM
The version of the IBM FileNet Content Search Services client files that are included in the IBM FileNet Content Platform Engine must match the version IBM FileNet Content Search Services server. Please check the readme files for your installed IBM FileNet Content Platform Engine and IBM FileNet Content Search Services fix packs as they will include fix pack requirements. 

 

For example IBM Content Search Services 5.2.1.5 fix pack reports the following requirements. 


Prerequisites 

This fix pack requires: 

 * 5.2.1.0-P8CSS or any of the following
   5.2.1.0-P8CSS-IF001 or 5.2.1.0-P8CSS-IF002 or 5.2.1.2-P8CSS-FP002 or 5.2.1.2-P8CSS-IF001 or 5.2.1.3-P8CSS-FP003 or 5.2.1.3-P8CSS-IF001 
 * 5.2.1.5-P8CPE-FP005

Question: Why can't IBM FileNet Content Platform Engine successfully connect to IBM FileNet Content Search Services? 

Why can't IBM FileNet Content Platform Engine successfully connect to IBM FileNet Content Search Services? I see the following error in my p8_server_error.log.

IQQG0205E The client [version: 5.2.0.2] is not compatible with the server [version: 2.1.0.0-1.1-4140.FP4].

Answer: The version of the IBM FileNet Content Search Services client files that are included in the IBM FileNet Content Platform Engine must match the version IBM FileNet Content Search Services server. Please check the readme files for your installed IBM FileNet Content Platform Engine and IBM FileNet Content Search Services fix packs as they will include fix pack requirements.
IBM MQJMS1068 error occurs when trying to create an XA connection from WebSphere Application Server to MQ - United States MQPRB MQPRB3189 TECHNOTE (TROUBLESHOOTING)

PROBLEM(ABSTRACT)
 When attempting to create an XA connection to WebSphere® MQ from either WebSphere Application Server Version 7.x or Version 8.x with a connection factory that uses the Client Channel Definition Table (CCDT), the following error appears in the application server's SystemOut.log file: 

 J2CA0056I: The Connection Manager received a fatal connection error from the Resource Adaptor for resource <connection factory>. The exception which was received is javax.jms.JMSException: MQJMS1068: failed to obtain XAResource 



CAUSE
The reason why it is not possible to use the CCDT with XA connections is related to transaction recovery. 

 If the application server stops while there are still active transactions, there is no way with the current implementation to ensure that it will connect to the same queue manager when it restarts. This can lead to in-doubt transactions being left dangling, and never resolved. 

 It is hoped that this restriction will be resolved in future releases of WebSphere Application Server and WebSphere MQ.

RESOLVING THE PROBLEM
The use of the Client Channel Definition Table (CCDT) with XA connections is not supported.

 

Cross reference information Segment Product Component Platform Version Edition Application Servers WebSphere Application Server Java Message Service (JMS) Application Servers Runtimes for Java Technology Java SDK 
PRODUCT ALIAS/SYNONYM
 WMQ WASAS WAS

Question: Problems making XA connection from WMQ to WAS using a CCDT 

We have applications hosted on WAS 7.0.0.27. We have two hubs in Websphere MQ end. Hub1 queue manager and Hub2 queue manager.

We have 3 QCF's configured at WAS end as mentioned below

    jms/QM using a CCDT file pointing to a queue manager group.

    jms/QM01 using a direct connection to hub1 queue manager

    jms/QM02 using a direct connection to hub2 queue manager

We have 2 separate sync mdb listeners that connect using QCFs jms/QM01 and jms/QM02. We are using QCF jms/QM to put messages in MQ.

While processing sync messages out listeners are going down.

Please advise.

Answer: The use of the Client Channel Definition Table (CCDT) with XA connections is not supported.
IBM Content Navigator is not affected by the Apache Struts 2.x Vulnerability (CVE-2017-5638) - United States  FLASH (ALERT)

ABSTRACT
 IBM Content Navigator is not vulnerable to the Apache Struts 2.x Vulnerability. 

CONTENT
IBM Content Navigator in all editions and all platforms is NOT vulnerable to Apache Struts 2.x Vulnerability (CVE-2017-5638). 
IBM recommends that you review your entire environment and take appropriate mitigation and remediation action.

Change History: March 17, 2017: original version published

Question: Whether IBM Case Manager is using Apache Struts? Whether IBM Case Manager is using Apache Struts?

Answer: IBM Content Navigator is not vulnerable to the Apache Struts 2.x Vulnerability.
IBM Learning more about EJBDeploy - United States EJB; EJBDeploy TECHNOTE (TROUBLESHOOTING)

PROBLEM(ABSTRACT)
 Learning more about EJBDeploy is the first step in the troubleshooting process. This document provides you with educational information that can help you learn more about this topic. 

RESOLVING THE PROBLEM
 

TAB NAVIGATION
 * Learning more [http://www.ibm.com/support/docview.wss?uid=swg21994741]- selected tab,
 * Troubleshooting [http://www.ibm.com/support/docview.wss?uid=swg21994742]
 * Collect data [http://www.ibm.com/support/docview.wss?uid=swg21260603]

Getting background information on EJBDeploy 

 All Java Enterprise Edition (Java EE ) EJB applications go through an EJB deployment phase in which your application is customized to run in an application server. Typically, this is accomplished by a deployment tool that is specific to the application server. It generates code to allow your EJB to run within an EJB container. Some application server products' deployment tools alter the bytecode of your application classes rather than generating code ;however, the end result is similar. 

The EJBDeploy Tool 

Historically, EJB deployment in the Application Server product has been performed by the EJBDeploy tool, which is included with WebSphere® Application Server and packaged with the development tools for the WebSphere products. 
The EJBDeploy tool inspects the external interfaces for your enterprise beans, generates wrapper code as .java files, and compiles the code using the javac compiler. The resulting .class files are packaged in your EJB module with your application code. For modules including and previous to EJB 2.1, the EJBDeploy tool must be invoked manually. 
Please note that in WebSphere Application Server 8.5.5.x and below, the tool can only deploy Java EE applications compiled with a JDK level of 7 or below. To deploy JDK 8 compiled web applications, please upgrade to WebSphere Application Server V9.

Question: Is Java 8 supported for EJBDeploy on WebSphere Application Server 8.5.5.9 or later? Is Java 8 supported for EJBDeploy on WebSphere Application Server 8.5.5.9 or later?

Answer: Please note that in WebSphere Application Server 8.5.5.x and below, the tool can only deploy Java EE applications compiled with a JDK level of 7 or below. To deploy JDK 8 compiled web applications, please upgrade to WebSphere Application Server V9.
IBM Flush Out Old Entries in the MQSeries Events Workspace - United States MQSeries Events workspace Current Events flush 5724K3500TR TECHNOTE (FAQ)

QUESTION
 How can I flush out old entries in the MQ Series Events workspace for channels or queues that no longer exist? 

ANSWER
The MQSeries Events workspace displays data from the Current Events attribute group. Since this data is stored in memory, stopping and restarting the MQ Monitoring agent will clear all the data in the Current Events table.

Question: MQSeries Events correlation How are MQSeries Events cleared? 

Answer: The MQSeries Events workspace displays data from the Current Events attribute group. Since this data is stored in memory, stopping and restarting the MQ Monitoring agent will clear all the data in the Current Events table.
IBM Security Bulletin: Security vulnerabilities have been identified in IBM DB2 shipped with WebSphere Remote Server (CVE-2014-8730) - United States  SECURITY BULLETIN

SUMMARY
 IBM DB2 is shipped as a component of WebSphere Remote Server. Information about security vulnerabilities affecting IBM DB2 has been published in a security bulletin. 

VULNERABILITY DETAILS
For vulnerability details, see the security bulletin TLS padding vulnerability affects IBM DB2 LUW (CVE-2014-8730) [http://www.ibm.com/support/docview.wss?uid=swg21692618]. 

AFFECTED PRODUCTS AND VERSIONS
 

Principal Product and Version(s) Affected Supporting Product and Version WebSphere Remote Server V6.1, 6.2, 6.2.1, 7.0, 7.1, 7.1.1, 7.1.2, 8.5 IBM DB2 Workgroup Server Edition 
V9.1, 9.5, 9.7, 10.1, 10.5 GET NOTIFIED ABOUT FUTURE SECURITY BULLETINS
 Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. 

REFERENCES
Complete CVSS v2 Guide [http://www.first.org/cvss/v2/guide] 
On-line Calculator v2 [http://nvd.nist.gov/CVSS-v2-Calculator] 
RELATED INFORMATION
IBM Secure Engineering Web Portal [http://www.ibm.com/security/secure-engineering/bulletins.html] 
IBM Product Security Incident Response Blog [http://www.ibm.com/blogs/PSIRT] CHANGE HISTORY
 27 March 2015: Original Version Published 

*The CVSS Environment Score is customer environment specific and will ultimately impact the Overall CVSS Score. Customers can evaluate the impact of this vulnerability in their environments by accessing the links in the Reference section of this Security Bulletin. 

DISCLAIMER
According to the Forum of Incident Response and Security Teams (FIRST), the Common Vulnerability Scoring System (CVSS) is an "industry open standard designed to convey vulnerability severity and help to determine urgency and priority of response." IBM PROVIDES THE CVSS SCORES "AS IS" WITHOUT WARRANTY OF ANY KIND, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CUSTOMERS ARE RESPONSIBLE FOR ASSESSING THE IMPACT OF ANY ACTUAL OR POTENTIAL SECURITY VULNERABILITY.

Question: Help with Security Bulletin: Security vulnerabilities have been identified in IBM DB2 shipped with WebSphere Remote Server (CVE-2014-8730) I need to understand details regarding Security Bulletin: Security vulnerabilities have been identified in IBM DB2 shipped with WebSphere Remote Server (CVE-2014-8730). Where can I find this information? 

Answer: For vulnerability details, see the security bulletin TLS padding vulnerability affects IBM DB2 LUW (CVE-2014-8730)
IBM StoredIQ support for TLS v1.2 - United States StoredIQ TLS secure SSL TECHNOTE (FAQ)

QUESTION
 Does StoredIQ support TLS v1.2? 

CAUSE
TLS 1.0 is being phased out and moving to 1.2

ANSWER
Yes, StoredIQ 7.6.0.5 and above support TLS 1.2. TLS 1.2 is supported both on Application Stack and Dataserver

Question: Does StoredIQ support TLS v1.2? Does StoredIQ support TLS v1.2? 

Answer: Yes, StoredIQ 7.6.0.5 and above support TLS 1.2. TLS 1.2 is supported both on Application Stack and Dataserver
IBM WCM page and authoring portlet may not display after migration - United States WPv7000eGA; migrating; migrate; migration; V7.0; v7; WCM; out-of-box page; out of the box; page; authoring portlet; may not reach; cannot reach; cannot access; no access; exceptions; IWKAP0009E; Servlet not enabled TECHNOTE (TROUBLESHOOTING)

PROBLEM
After migrating to IBM WebSphere Portal V7.0, you may not be able to navigate to or display the Web Content Manager (WCM) out-of-box page or the authoring portlet. In addition, some related functions in the user interface might not work or might generate exceptions when accessed. Clicking buttons in the authoring portlet may generate the following error in the log: 

 * 
 * IWKAP0009E: Servlet not enabled
 * 


If this occurs, you must re-enable these features manually after migration. 
CAUSE
The migration process can disable some new out-of-the-box features if the feature did not exist in the previous release or if it was updated. In particular, the Portal page required for the reserved authoring portlet is missing and the permissions on the AJAX proxy servlet are not set correctly.


RESOLVING THE PROBLEM
To re-enable the affected features manually after migration, do the following: 


1. Make sure that the page on which the WCM authoring portlet is installed uses a theme with client-side rendering such as the Page Builder theme.

2. Deploy the hidden Portal page on which the reserved authoring portlet is installed. 


3. Run the following task from the wp_profile_root / Config Engine directory. 
 * Cluster note:
 * 

 * Windows:
 *  
 * 
 * ConfigEngine.bat install-wcm-hidden-authoring-page -DWasPassword=
 * password
 * 
 * 
 * U
 * NIX:
 * 
 * ./ConfigEngine.sh install-wcm-hidden-authoring-page -DWasPassword=
 * password
 * 
 * 
 * i/S
 * y
 * stem
 * :
 * 
 * ConfigEngine.sh install-wcm-hidden-authoring-page -DWasPassword=
 * password
 * 
 * 
 * z/OS 
 * 
 * :
 * 
 * ./ConfigEngine.sh install-wcm-hidden-authoring-page -DWasPassword=
 * password
   

No restart of the Portal server is required. 

Cross reference information Segment Product Component Platform Version Edition Enterprise Content Management IBM Web Content Manager Migration AIX, IBM i, Linux, Solaris, Windows, z/OS 7.0, 6.1

Question: Can not create a portal wcm syndicator-subscriber pair. The "Subscribe Now" window pops up but is blank or corrupted. Why? Can not create a portal wcm syndicator-subscriber pair. The "Subscribe Now" window pops up but is blank or corrupted.

Answer: 1. Make sure that the page on which the WCM authoring portlet is installed uses a theme with client-side rendering such as the Page Builder theme.

2. Deploy the hidden Portal page on which the reserved authoring portlet is installed. 


3. Run the following task from the wp_profile_root / Config Engine directory.
IBM StoredIQ Dataserver login page is not coming up in the browser - United States  TECHNOTE (FAQ)

QUESTION
 Why is the StoredIQ Dataserver login page not coming up in the browser? 

CAUSE
This is caused by missing or incorrect hostname in the /etc/hosts file. When you restart the apache service, you will see an error message - cannot reliably
determine the fully qualified sever domain name


ANSWER
 

 1. Login to the appliance as root 
 2. Edit the /etc/hosts file 
 3. Update the correct hostname and save changes 
 4. Restart the appliance

Question: Why is the StoredIQ Dataserver login page not coming up in the browser? Why is the StoredIQ Dataserver login page not coming up in the browser? 

Answer: This is caused by missing or incorrect hostname in the /etc/hosts file. When you restart the apache service, you will see an error message - cannot reliably
determine the fully qualified sever domain name
IBM Gathering detailed JazzSM Page and Widget information - United States DASHL2FAQ; Page; Widget; release; detailed; information TECHNOTE (FAQ)

QUESTION
 How can I get detailed information about defined Pages and the Widgets on the Page? 

CAUSE
Page and Widget release information that will be needed for PMR's

ANSWER
There are two options, display information about the Page and defined widgets and wires on the page, or show information about just the widgets. Both methods are explained below. 

In the upper right portion of the displayed Page, right click on the icon followed by either the "About" or "Edit Page" on the pull down menu item as shown below. 

[/support/docview.wss?uid=swg21976068&amp;aid=1]

The "About" selection will show the following information about the Page and Widgets widgets, wires defined on the Page:

"Console", "General" information showing the DASH version, layout of the page and information about each of the defined widgets and wires on the page. Below is an example of the Widget information displayed:

[/support/docview.wss?uid=swg21976068&aid=2] [/support/docview.wss?uid=swg21976068&aid=2]
[/support/docview.wss?uid=swg21976068&aid=3] [/support/docview.wss?uid=swg21976068&aid=3]

The second option is to display only the information about a single widget. 

Selecting the "Edit Page" shown in the first screen shot above, you an then right click on the widgets, select "About" from the pulldown as shown below, 


[/support/docview.wss?uid=swg21976068&amp;aid=4]

[/support/docview.wss?uid=swg21976068&aid=5] [/support/docview.wss?uid=swg21976068&aid=5]

Question: How can I get detailed JazzSM PAGE and Widget release information. How can I get detailed JazzSM PAGE and Widget release information.

Answer: There are two options, display information about the Page and defined widgets and wires on the page, or show information about just the widgets.
IBM Is using a monitored JBoss Application Server with ITCAM for J2EE supported in a Windows service? - United States J2EE JBoss server Windows service LA2 fix TECHNOTE (FAQ)

THIS DOCUMENT APPLIES ONLY TO THE FOLLOWING LANGUAGE VERSION(S):
 US English 

QUESTION
 Is using a monitored JBoss Application Server with ITCAM for J2EE supported in a Windows service? 

ANSWER
When you configure the JBoss Application Service to run as a Windows service, you will download the JBoss native connectors [http://jbossweb.jboss.org/downloads/jboss-native-2-0-10] and modify the service.bat file. 

The JBoss service is not available to run as a Windows service when configured with the ITCAM for J2EE agent/DC because this involves changes to the JBoss native connector files and this is currently not supported. Additionally, there's no option to specify the Service name when configuring the JBoss server during the configuration steps. 

If you are using JBoss AS 7.1 or JBoss EAP 6.1.0 or 6.2.0 or 6.3.0, then you will need the to use the latest patch first, [https://developer.ibm.com/answers/questions/208313/how-do-i-download-the-new-itcam-for-j2ee-711-la-if.html]then run the standalone.bat (or domain.bat) program from the command-line after successful configuration. 

Note: If you have a Tomcat server, then you will be able to use that server in a Service, the technote is here. [http://www.ibm.com/support/docview.wss?uid=swg21961542]

 

PRODUCT ALIAS/SYNONYM
 ITCAM for J2EE

Question: Is using a monitored JBoss server with ITCAM supported in a Windows Service? Is using a monitored JBoss server with ITCAM supported in a Windows Service? 

Answer: The JBoss service is not available to run as a Windows service when configured with the ITCAM for J2EE agent/DC
IBM New IBM License Metric Tool online Support experience! - United States  NEWS

ABSTRACT
 IBM Security Support announced in October, 2017, that changes to your online IBM License Metric Tool (ILMT) Support experience were coming. See below for the text of the mailing to that was sent to Support customers. 

CONTENT

Dear IBM License Metric Tool Customer,

In addition to the recently announced LMT forum process [http://ibm.biz/ILMTforumAnnounce], we are excited to announce that we are launching a new online Support experience. Most IBM Security products, including IBM License Metric Tool, will go live with this new technology at the end of October, 2017. 

The move to this new online Support experience should be seamless for you. 


 * As announced earlier this year, IBM dW Answers [https://developer.ibm.com/answers/index.html] should still be your first avenue to Support. 
 * The e-mail and phone support channels offered to you today will remain unchanged. 
 * Your bookmarks and existing access methods will automatically connect to the new online Support experience once you’ve selected your IBM Security product or you can use a new URL to reach the new online Support experience directly: https://www.ibm.com/mysupport [https://www.ibm.com/mysupport]. 
 * Any existing PMRs will be automatically converted to “Cases” in the new experience. Simply choose “cases” from the Security product support landing page to see status or make updates. 


If you are experiencing a problem with the portal (such as a login issue, etc.), we are here to help. You can submit your issue via our Support page [https://www.ibm.com/mysupport/s/] by clicking “Email IBM Support”, or by emailing spe@us.ibm.com. 

Should you have any questions, please send email to isssprt@us.ibm.com [isssprt@us.ibm.com?subject=Changes%20to%20your%20IBM%20Support%20experience]. [/support/docview.wss?uid=swg22009938&amp;aid=1] IBM Security Support Team 

PRODUCT ALIAS/SYNONYM
 LMT

Question: IBM Security announces a new online Support experience that is coming soon! What is happening online for IBM License Metric Tool customers? 

Answer: In addition to the recently announced LMT forum process [http://ibm.biz/ILMTforumAnnounce], we are excited to announce that we are launching a new online Support experience. Most IBM Security products, including IBM License Metric Tool, will go live with this new technology at the end of October, 2017.
IBM Support's Guide to IBM CORBA probes - United States corba; visibroker; ibm corba; orb; ior; ior file; nonnative; probes; probe; corba-framework; dumpns; CORBA TECHNOTE (FAQ)

QUESTION
 IBM CORBA probe : What happened to the visibroker patches? 

CAUSE
Visibroker was replaced by the IBM CORBA integration

ANSWER
 

The Visibroker software is a third party product, and was replaced in 2012 by the IBM CORBA software. 

 

Please review Support's Guide to IBM CORBA probes [attached] to understand the integration, alongside the probe's specific documentation.

GENERIC_CORBA_SupportsGuide_20.pdf [/support/docview.wss?uid=swg21614208&aid=2]GENERIC_CORBA_SupportsGuide_20.pdf [/support/docview.wss?uid=swg21614208&aid=1]

Question: Is there a support's guide to the CORBA Probes? Is there a support's guide to the IBM CORBA probes?

Answer: GENERIC_CORBA_SupportsGuide_20.pdf
IBM When importing a projects.csv file, the COORDINATOR column must be in the loginId:Role format. - United States  PRODUCT DOCUMENTATION

ABSTRACT
 When you import a projects.csv file, if the COORDINATOR column is not in the loginId:Role format, the import will fail. 

CONTENT
The import fails with following error in the import logs:


 ERROR - FAILED: Create failed for Projects row 1: StringIndexOutOfBoundsException = null

Ensure that the COORDINATOR column is in the loginId:Role format to prevent errors.

Question: How to resolve "StringIndexOutOfBoundsException = null" 

When importing a projects.csv file, the import fails with following error in the import logs:

ERROR - FAILED: Create failed for Projects row 1: StringIndexOutOfBoundsException = null Ensure that the COORDINATOR column is in the loginId:Role format to prevent errors.

Answer: Ensure that the COORDINATOR column is in the loginId:Role format to prevent errors.
IBM Finding if Table created as NOT LOGGED INITIALLY - United States  TECHNOTE (FAQ)

QUESTION
 How to find if Table was Created as NOT LOGGED INITIALLY? 

ANSWER
We can use either of the following methods to Check if Table was created as 'Not Logged Initially'
1)Using db2cat,

db2cat -db <dbname> -n <TableName> -s <Schema> -t | grep "Table not logged"
Which can confirm if given table was created as NLI or not.

Sample Output 
----------------------
Connecting to the Database.
Connect to Database Successful.
Table not logged : 0
----------------------
Table not Logged showing '0' represent Table was not created as NLI, if it returns '1' then that is table was created as NLI.

2)Using db2look 
Using db2look command to get DDL information on the table which would show you if 
the table was created as "NOT LOGGED INITIALLY" 

Example: 
db2look -d <database_name> -t <table_name> -e -o <output_file_name.out> 

NOTE: Table Alter with ACTIVATE NOT LOGGED INITIALLY will not be listed in these above commands as it will activate NLI only for current Unit of work.

NOTE:In DB2 V8 the LOG_ATTRIBUTE column in the SYSCAT.TABLES table was used to 
check if a table was created as NOT LOGGED INITIALLY.
But Starting from DB2 V9 this column is no longer being used and will always have a value of 0.

RELATED INFORMATION
 NOT LOGGED INITIALLY [http://www.ibm.com/support/knowledgecenter/SSAE4W_7.1.0/com.ibm.etools.iseries.langref2.doc/rbafzmst484.htm]

Question: How to find if Table was Created as NOT LOGGED INITIALLY? How to find if Table was Created as NOT LOGGED INITIALLY? 

Answer: We can use either of the following methods to Check if Table was created as 'Not Logged Initially'
1)Using db2cat,

db2cat -db <dbname> -n <TableName> -s <Schema> -t | grep "Table not logged"
Which can confirm if given table was created as NLI or not.

Sample Output 
----------------------
Connecting to the Database.
Connect to Database Successful.
Table not logged : 0
----------------------
Table not Logged showing '0' represent Table was not created as NLI, if it returns '1' then that is table was created as NLI.

2)Using db2look 
Using db2look command to get DDL information on the table which would show you if 
the table was created as "NOT LOGGED INITIALLY" 

Example: 
db2look -d <database_name> -t <table_name> -e -o <output_file_name.out>
IBM Remote scanning freezes or stops with IBM Datacap Taskmaster Capture - United States hang scan ie8 TECHNOTE (TROUBLESHOOTING)

PROBLEM(ABSTRACT)
 Remote scanning using scanner freezes or stops when using Internet Explorer 8 or later. 

SYMPTOM
Additional symptoms include: 

 * The web page may crash and recover (close and quickly reopen). 
 * The freeze may occur during or after scanning the first page.


CAUSE
Internet Explorer (IE) 8 and later includes its own version of Data Execution Prevention (DEP) which can cause the above symptoms and prevent scanning from running.

ENVIRONMENT
Internet Explorer 8 and later



RESOLVING THE PROBLEM
To disable DEP: 

 1. In the browser, open the Tools menu, and select Internet Options. 
 2. Select the Advanced tab. 
 3. Uncheck Enable memory protection to mitigate online attacks. 
 4. Close all windows, restart the browser and start scanning again.


Note: If using Datacap 8.1, this issue has been fixed in 8.1 Fix Pack 1.

Question: "Internet Explorer has stopped working"  Hi,

I am using scanning via web browser and I have my scanner connected to my computer. During the scanning process, Internet Explorer stops. This always happens. Has anyone encountered this yet? 

Answer: Internet Explorer (IE) 8 and later includes its own version of Data Execution Prevention (DEP) which can cause the above symptoms and prevent scanning from running.
IBM The import task failed with "INFO: Upload replication check failed with error: getservbyname_r failed (Java::JavaLang::RuntimeException)" after patching BigFix/ILMT RedHat Linux server. - United States  TECHNOTE (FAQ)

QUESTION
 The import task failed with "INFO: Upload replication check failed with error: getservbyname_r failed (Java::JavaLang::RuntimeException)" after patching BigFix/ILMT RedHat Linux server. 

CAUSE
TEMA version: 9.2.2.0-20151209-1636
After patching BigFix/ILMT Redhat Linux server, the import task started to fail with the following error in the import log:

[/support/docview.wss?uid=swg22004607&aid=1] [/support/docview.wss?uid=swg22004607&aid=1] 




The following commands confirm the glibc library installed:


rpm -qa | grep -i glibcd.

glibc-2.12-1.192.el6.x86_64 
glibc-headers-2.12-1.192.el6.x86_64 
compat-glibc-headers-2.5-46.2.x86_64 
compat-glibc-2.5-46.2.x86_64 
glibc-devel-2.12-1.192.el6.x86_64 
glibc-common-2.12-1.192.el6.x86_64 
glibc-2.12-1.192.el6.i686 


find / -name glibc* 
/usr/share/man/overrides/ru/man7/glibc.7.gz /usr/share/man/man7/glibc.7.gz /usr/share/doc/glibc-2.12 /usr/share/doc/glibc-common-2.12 /usr/sbin/glibc_post_upgrade.x86_64 /usr/sbin/glibc_post_upgrade.i686 

find / -name getservbyname* 
/usr/share/man/man3p/getservbyname.3p.gz /usr/share/man/overrides/ru/man3/getservbyname.3.gz /usr/share/man/overrides/ru/man3/getservbyname_r.3.gz /usr/share/man/man3/getservbyname.3.gz /usr/share/man/man3/getservbyname_r.3.gz 

The $PATH environment variable shows:


echo $PATH 

/usr/lib64/qt-3.3/bin:/usr/local/sbin:/usr/local/bin:/sbin:/bin:/usr/sbin:/usr/bin:/root/bin 

Even re-installing the glibc 32-bit library rpm package again and rebooting the RedHat server as well, it won't resolve the issue.

Note: same error will occur when modifying the datasource setting as well as described in the above technote link.


ANSWER
The problem is resolved after upgrading to ILMT 9.2.7 and the import task continues to work successfully. Most likely this is due to the ILMT 9.2.2 application expecting a specific version of glibc 32-bit library file and it won't work if a newer version is found after the patching the RedHat Linux server.

RELATED INFORMATION
#

Question: INFO: Upload replication check failed with error: getservbyname_r failed (Java::JavaLang::RuntimeException) Why the data import is failing with "INFO: Upload replication check failed with error: getservbyname_r failed (Java::JavaLang::RuntimeException)" after patching BigFix/ILMT RedHat Linux server ?

Answer: Most likely this is due to the ILMT 9.2.2 application expecting a specific version of glibc 32-bit library file and it won't work if a newer version is found after the patching the RedHat Linux server.
IBM Reducing the size of Decision Warehouse trace when running scenario suites - United States  TECHNOTE (FAQ)

QUESTION
 When running a Decision Validation Service scenario suite in Rule Team Server can the optional trace be filtered to reduce its size ? 

ANSWER
It is possible to customize the Decision Warehouse (DW) trace that is used by the Scenario Suite Provider (SSP) when a Decision Validation Service (DVS) scenario suite is executed in Rule Team Server. The customization can filter out information that is not necessary to keep in the DW. A sample implementation is provided that removes information about all the rules that are not fired, which helps keep the size of the trace small when there is a large number of rules in the ruleset and typically a much smaller number of rules actually fire. Also, only the DW persisted trace is smaller, the original larger trace is still used by DVS to perform the tests involved in the scenario suite. 

Instructions: 

 1. Unjar the attached jrules-ssptrace-src.jar to a local directory 
 2. Edit the file ./jrules-ssptrace/build.xml and modify the properties to reflect your environment setup ( in particular the jrules.home directory path, the sspInput and sspOutput file paths ) 
 3. Using a command line from the directory ./jrules-ssptrace execute: ant repackage-ssp 
 4. Deploy the customized SSP (available as the sspOutput file path) 


jrules-ssptrace-src.jar [/support/docview.wss?uid=swg21438208&aid=2] [/support/docview.wss?uid=swg21438208&aid=1] 





Cross reference information Segment Product Component Platform Version Edition Business Integration IBM Operational Decision Manager Platform Independent 8.5, 8.0.1, 8.0, 7.5

Question: Out of memory error when executing simulation 

I am getting OutOfMemory error when running simulation from ODM 8.5.1 Decision Center.

The DVS Excel contains 50 scenarios and I am planning to submit a much larger number of scenario.

I noted that each record of the EXECUTION_TRACES.FULL_EXECUTION_TRACE column of the Decision Server Decision Warehouse is several MB long.


Answer: It is possible to customize the Decision Warehouse (DW) trace that is used by the Scenario Suite Provider (SSP) when a Decision Validation Service (DVS) scenario suite is executed in Rule Team Server. The customization can filter out information that is not necessary to keep in the DW. A sample implementation is provided that removes information about all the rules that are not fired, which helps keep the size of the trace small when there is a large number of rules in the ruleset and typically a much smaller number of rules actually fire.
IBM Wrap table column text in list tab - United States TPAEICD; wrap; table; col; length; line; feed TECHNOTE (FAQ)

QUESTION
 How to wrap table column text in list tab? 

ANSWER
You can wrap table column text according to number of characters by using property wraplength in the tablecol tag e.g.

<tablecol dataattribute="description" id="results_showlist_tablebody_3" sortable="false" width="200" wraplength="100"/>

This will wrap the text once it reaches 100 characters into a new line.

RELATED INFORMATION
 How To Display More Characters of a Description Field [http://www-01.ibm.com/support/docview.wss?uid=swg21673316]

Question: How to wrap table column text in list tab for a specific table? I would like to wrap the text of table column into new a line. 

Answer: You can wrap table column text according to number of characters by using property wraplength in the tablecol tag
IBM DB2 SQL error from Sterling B2B Integrator: SQLCODE: -1585, SQLSTATE: 54048 - United States STERLINGPRI TECHNOTE (TROUBLESHOOTING)

PROBLEM(ABSTRACT)
 This DB2 SQL error occurs with Sterling B2B Integrator: SQLCODE: -1585, SQLSTATE: 54048 

SYMPTOM
com.sterlingcommerce.woodstock.profile.ProfileFinderException: listAllByEntityName: Finder Exception occurred: 

SQLState: 54048
Message: DB2 SQL error: SQLCODE: -1585, SQLSTATE: 54048, SQLERRMC: null
Vendor: -1585


CAUSE
The DB2 instance did not have all 4 sizes of Temp tablespace defined.
DBA had manually created the Temp tablespaces but only the 8k and 32k size.


RESOLVING THE PROBLEM
The DB2 instance must have all 4 sizes of Temp tablespace created: 4k, 8k, 16k, and 32k. 

In addition, these must be set as System Temp tablespaces, and not as User Temp tablespaces.

 

HISTORICAL NUMBER
 PRI26178
SCI94737

Question: The configuration task database-transfer failed with DB2 SQL Error: SQLCODE=-1585, SQLSTATE=54048 While attempting to run the database-transfer task the following error is logged to the ConfigTrace.log:
action-process-constraints: Fri Oct 10 13:20:34 CDT 2014 Target started: action-process-constraints [java] Executing java with empty input string [java] [10/10/14 13:20:35.877 CDT] Attempting to create a new Instance of com.ibm.db2.jcc.DB2Driver [java] [10/10/14 13:20:36.016 CDT] Instance of com.ibm.db2.jcc.DB2Driver created successfully [java] [10/10/14 13:20:36.016 CDT] Attempting to make connection using: jdbc:db2://:60500/:returnAlias=0; :: d2svc :: PASSWORD_REMOVED [java] [10/10/14 13:20:36.954 CDT] Connection successfully made [java] [10/10/14 13:20:37.073 CDT] ERROR: Error occurred gathering data from the source database [java] com.ibm.db2.jcc.am.SqlException: DB2 SQL Error: SQLCODE=-1585, SQLSTATE=54048, SQLERRMC=null, DRIVER=4.18.60 [java] at com.ibm.db2.jcc.am.kd.a(kd.java:752)

Answer: The DB2 instance must have all 4 sizes of Temp tablespace created: 4k, 8k, 16k, and 32k. 

In addition, these must be set as System Temp tablespaces, and not as User Temp tablespaces.
IBM What are the analyzer.db.updateMode parameter values for Case Foundation Case Analyzer? - United States performance TECHNOTE (FAQ)

QUESTION
 What are the analyzer.db.updateMode parameter values for Case Foundation Case Analyzer? 

ANSWER
The analyzer.db.updateMode parameter controls the JDBC update method used by Case Analyzer when updating tables in the Case Analyzer store SQL database. 

The default value is CUSTOM_BATCH. That means that the JDBC driver will use the CUSTOM_BATCH update method for Case Analyzer queries. 

Another possible value is BATCH. That means that the JDBC driver will use the BATCH update method for Case Analyzer queries. 

You can set the BATCH value for the analyzer.db.updateMode parameter with the following query in the Case Analyzer store database: 

 

 * UPDATE X_CAProperties SET PropValue='BATCH' 
   WHERE PropName ='analyzer.db.updateMode' 


When to set the analyzer.db.updateMode = BATCH setting 
 * IBM support may ask customer to set this setting to circumvent various performance-related symptoms and unexpected behavior. 
 * In general, our experience is that the Microsoft JDBC drivers work better and are more stable with the analyzer.db.updateMode = BATCH setting.

Question: Case Analyzer is not working 

CaseAnalyzer is not working, no latest audit log although service is running

Error in log:

"CAPublisher c2dce3b9 [Error] Unexpected exception occurred while processing task CAPublisher for store CASTORE.; Exception: com.microsoft.sqlserver.jdbc.SQLServerException: The query processor ran out of internal resources and could not produce a query plan. This is a rare event and only expected for extremely complex queries or queries that reference a very large number of tables or partitions. Please simplify the query. If you believe you have received this message in error, contact Customer Support Services for more information."

Answer: You can set the BATCH value for the analyzer.db.updateMode parameter with the following query in the Case Analyzer store database: 

 

 * UPDATE X_CAProperties SET PropValue='BATCH' 
   WHERE PropName ='analyzer.db.updateMode'
IBM The off-line backup command could fail even when the database is quiesced on DB2  V10.1 and later. - United States  TECHNOTE (TROUBLESHOOTING)

PROBLEM(ABSTRACT)
 Offline-backup against the quiesced database failed with the error, SQL1035N.
It did not occur with V9.7. And it came to happen after migrating to V10.1 or later from V9.7. 

SYMPTOM
 

The following example shows this situation.

1) In CLP 1 under the user having DBADM authority, execute quiesce database command on the database, sample.

$ db2 connect to sample

Database Connection Information

Database server = DB2/AIX64 10.5.7
SQL authorization ID = E105Q7A
Local database alias = SAMPLE


$ db2 quiesce database immediate force connections
DB20000I The QUIESCE DATABASE command completed successfully.
$ db2 terminate
DB20000I The TERMINATE command completed successfully.

2) In CL 2 under the user having only connect privilege on sample database. 
Run the following shell repeating connect to sample.. 

$ cat connect.sh
#!/bin/sh
count=0
while [ $count -lt 1000 ]; do
db2 connect to $db
count=`expr $count + 1`
done 

db2insth $ sh -x loop.sh
+ count=0
+ [ 0 -lt 1000 ]
+ db2 connect to sample
SQL20157N User with authorization ID "USER1" failed to attach to a
quiesced instance, or connect to a quiesced database or a database in a
quiesced instance which is in the following quiesce mode: "QUIESCE DATABASE"
SQLSTATE=08004
+ + expr 0 + 1
count=1
+ [ 1 -lt 1000 ]
+ db2 connect to sample
<snippet>

* connect to sample continues to fail with the error, SQL20157N because the database, sample is quiesced.

3) In CLP 1, execute the off-line backup command while executing the shell script under CLP2.

$ db2 backup db sample
SQL1035N The operation failed because the specified database cannot be
connected to in the mode requested. SQLSTATE=57019

* The backup command failed. But this error does not happen on V9.7. 

For avoiding the error in offline-backup, use quiesce instance command with restricted access option.



CAUSE
Because of the code change in V10.1 GA, the off-line backup command could be blocked for short period of time while connect database command is executed.



RESOLVING THE PROBLEM
 

Please use quiesce instance command with the "restricted access" option instead of the quiesce database command. 

Or please retry off-line backup command after getting SQL1035N error.

RELATED INFORMATION
 A Japanese translation is available [http://www.ibm.com/support/docview.wss?uid=swg21980030]

Question: SQL20157N happened in off-line backup against the quiesced database after migrating to V10.1 or V10.5 from V9.7. The customer spoladically got SQL20157N error in off-line backup command even when the database was quiesced. Why does this situation happen on V10.1 and V10.5 not on V9.7? 

Answer: Because of the code change in V10.1 GA, the off-line backup command could be blocked for short period of time while connect database command is executed.
IBM Steps to disable RC4 SSL ciphers in Tivoli Integrated Portal - United States TIPL2SSL; TIPL2; TIPL2CONF; RC4; cipher; SSL TECHNOTE (FAQ)

QUESTION
 What are the steps to disable RC4 ciphers from TIP? 

CAUSE
Security scans may suggest disabling RC4 ciphers

ANSWER
To remove RC4 ciphers:


 1. Log into the Websphere Application server and navigate to:
    SSL certificate and key management > SSL configurations > NodeDefaultSSLSettings > Quality of protection (QoP)
    
    
 2. Select the *RC4* ciphers from the "Selected ciphers" list, and then click the "<<Remove" button.
    
    
 3.  Click the "Apply" button, and then the "Save (to the master configuration)" link.
    
    
 4. Restart TIP.

Question: Can I disable RC4 cyphers in TIP? How can one disable the RC4 cypers in Tivoli Integrated Portal?

Answer: To remove RC4 ciphers:


 1. Log into the Websphere Application server and navigate to:
    SSL certificate and key management > SSL configurations > NodeDefaultSSLSettings > Quality of protection (QoP)
    
    
 2. Select the *RC4* ciphers from the "Selected ciphers" list, and then click the "<<Remove" button.
    
    
 3.  Click the "Apply" button, and then the "Save (to the master configuration)" link.
    
    
 4. Restart TIP.
IBM SQL1763N error with Reason Code 11 while running "Alter Tablespace" command to reclaim unused storage space against DMS or automatic storage tablespaces. - United States SQL1763N; Alter Tablespace; reclaimable storage; DMS; Automatic storage table spaces; MON_GET_TABLESPACE; RECLAIMABLE_SPACE_ENABLED; SMS; DB2 Version 9.7; lower high water mark TECHNOTE (TROUBLESHOOTING)

PROBLEM(ABSTRACT)
 Receiving SQL1763N error with Reason Code 11 while running "Alter Tablespace" command to reclaim unused storage space against DMS or automatic storage tablespaces. 

SYMPTOM
Following reasons apply: 

 * If the DMS or automatic storage tablespaces are not created in DB2 Version 9.7 or later, as the "Reclaimable Storage" is not available in tablespaces created in earlier versions(V9.1/V9.5) of the DB2 product. 
 * Trying to alter a SMS tablespace as this feature is not supported on SMS tablespaces. 


Example testcase on a TEMPSPACE1 SMS tablespace. 

 * 
 * 
 * DB21034E The command was processed as an SQL statement because it was not a valid Command Line Processor command. During SQL processing it returned: SQL1763N Invalid ALTER TABLESPACE statement for table space "TEMPSPACE1" due to reason "11" SQLSTATE=429BC 
 * 
   


DIAGNOSING THE PROBLEM
MON_GET_TABLESPACE table function and RECLAIMABLE_SPACE_ENABLED monitor element can be used to identify whether the tablespace is enabled for reclaimable storage or not. Example: 
db2 "SELECT varchar(tbsp_name, 30) as tbsp_name, tbsp_type, RECLAIMABLE_SPACE_ENABLED FROM TABLE(MON_GET_TABLESPACE('',-2))" 

 

Snippet of the output: 

 

TBSP_NAME TBSP_TYPE RECLAIMABLE_SPACE_ENABLED
----------------- ----------- -------------------------
SYSCATSPACE DMS 1
TEMPSPACE1 SMS 0
USERSPACE1 DMS 1 

If the RECLAIMABLE_SPACE_ENABLED monitor element returns a value of 1, then the tablespace is enabled for reclaimable storage. Otherwise, it returns a value of 0.



RESOLVING THE PROBLEM
To use the reclaimable storage feature, make sure to create the DMS or automatic storage tablespaces in DB2 Version 9.7 or later. Example testcase on SYSCATSPACE DMS tablespace which has reclaimable storage enabled. 

 

 * 
 * 
 * 
 * 
 * 


Note: 
Tablespaces migrated from DB2 V9.1/V9.5 to V9.7 won't get upgraded directly to use the reclaimable storage feature. RELATED INFORMATION
 Reclaimable storage [http://publib.boulder.ibm.com/infocenter/db2luw/v9r7/index.jsp?topic=/com.ibm.db2.luw.admin.dbobj.doc/doc/c0055392.html]

Question: DB2 Non Reclaimable Storage . We have tablespaces defined under DB2 9.5 that apparently are not able
to reclaim storage back to the OS, but does that mean DB2 cannot reuse
this space as well?

Answer: To use the reclaimable storage feature, make sure to create the DMS or automatic storage tablespaces in DB2 Version 9.7 or later.