Pax feedback to TAP staff screeching sound from NEW1 to NOV1. Staff(NEW) boarded T404 and found no u nusual sound. Pax feedback to TAP staff screeching sound fro m NEW1 to NOV1. Staff(NEW) boarded T404 and found no unusual ~~~~~ 3565 Pax feedback to TAP staff screeching sound from NEW1 to NOV1. Staff(NEW) boarded T404 and found no unusual sound. MSL NB CE checked:(3565) check n found screeching noise from nos2 gangway footplate.  3565 found gangway plate shaft left side broken. Replaced plate. Tightened & security checked - OK.    Gangway plate gap-OK. Aliff/Daniel/Redzwan/ChanSW 45432