Story of Our Ambition
Building 
a Healthier 
Future, 
Together
Eczacıbaşı Group 
Integrated Sustainability Report 2022

We respectfully commemorate those who lost 
their lives in the February 2023 earthquake 
that affected our homeland and neighboring 
countries. We will continue to support our 
fellow citizens who survived the devastation 
as they rebuild their lives and communities.

Contents
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 5
About the Report	
6
Message from the Chairperson	
8
Message from the CEO	
10
1. 	 Eczacıbaşı Group at a Glance	
13
Overview of Eczacıbaşı Group	
14
Our Organizational Structure, Products, and Services	
16
Our Operating Environment	
18
Year in Review	
20
2. 	Our Approach to Sustainability	
23
Our Value-Creating Business Model 	
24
Sustainability at Eczacıbaşı Group	
28
Eczacıbaşı Group’s Materiality	
30
Sustainability Objectives	
32
Contributing to the UN 2030 Agenda	
34
Stakeholder Relations	
36
3. 	Corporate Governance	
39
Ethics and Compliance	
54
	
Business Ethics and Legal Compliance	
55
	
Supply Chain Management	
58
Economic Sustainability	
60
	
Financial and Economic Performance	
61
4. 	Investing in Planet	
65
Climate and Environment	
66
	
Energy Management and Carbon Emissions	
69
	
Water Management	
80
Circular Economy	
82
	
Product Responsibility 	
84
	
Waste Management	
88
5. 	Investing in People	
93
Equal Opportunity 	
94
	
Equal, Diverse and Inclusive Workplace	
96
	
Attracting, Developing and Retaining Talent	
106
Health and Wellbeing	
120
	
Health, Safety and Wellbeing	
121
Community and Social Vitality	
124
	
Social Investment	
125
6. 	Investing in Future	
133
Innovation and Entrepreneurship	
134
	
Innovation	
135
	
Entrepreneurship	
138
	
Research and Development	
142
Digital Transformation	
144
	
Digital Transformation	
145
7. 	 Annexes	
151
List of Associations, Initiatives and Memberships	
152
GRI Content Index	
154
WEF Stakeholder Capitalism Metrics	
161
Limited Assurance Report	
166
Reporting Principles	
170
Info	
175

A PDF version of the Eczacıbaşı Group Story of 
Our Ambition, Facts about Our Actions and all 
reports from previous periods can be accessed on 
the corporate website, www.eczacibasi.com.tr
About the Report
Purpose of our Integrated Sustainability 
Report
Here at the Eczacıbaşı Group, it has been our 
steadfast commitment to transparently disclose 
our sustainability performance through our 
reports since 2008. We take great pride in our 
unwavering dedication to sustainability, and we 
are pleased to announce that our efforts in this 
regard have continued unabated in 2022. As 
part of our ongoing commitment to creating 
value for our stakeholders and delivering on 
our Group’s purpose, we are delighted to 
publish our 15th Sustainability Report. 
This year, we have prepared two 
comprehensive reports revealing our 
sustainability strategy, performance, goals, and 
progress toward achieving them. 
•	 The Eczacıbaşı Group Integrated 
Sustainability Report 2022: Story of Our 
Ambition Report provides a detailed 
overview of Eczacıbaşı Group’s key 
sustainability initiatives and activities 
accompanied by case studies highlighting 
our achievements and impact. 
•	 The Facts about Our Actions Report 
presents a data-driven approach to analyze 
our sustainability performance and provides 
detailed insights into our sustainability 
practices.
Scope of our Report
This report covers our operations and contains 
non-financial data for Eczacıbaşı Holding, 
Eczacıbaşı Building Products, burgbad, 
SanTekhnika, VitrA Tiles, VitrA Plitka, Villeroy 
& Boch, Eczacıbaşı Monrol Nuclear Products, 
Eczacıbaşı Consumer Products, Esan, E-Kart 
Electronic Card Systems and Kanyon for the 
full calendar year 2022 or reflect status on 
December 31, 2022.
Financial data provided in this report covers 
all wholly owned companies and subsidiaries 
that are consolidated in the Eczacıbaşı 
Holding financial statements unless otherwise 
stated. The demographic data of employees 
presented in the report pertains specifically 
to the operations conducted in Turkey by the 
organizations included in the report.
Principles and Standards
This report has been prepared in accordance 
with the GRI (Global Reporting Initiative) 
Standards. The report also takes into account 
the ‘Stakeholder Capitalism Sustainable Value 
Creation Reporting Criteria’ set forth by the 
World Economic Forum (WEF) and indicates 
our contribution to the UN Sustainable 
Development Goals (SDGs). In addition, 
we sought to align our reporting with the 
International Integrated Reporting Report 
Framework published by the International 
Integrated Reporting Council (IIRC). 
Assurance
We have received independent assurance for 
the selected key performance indicators (KPIs), 
including data on energy, carbon emissions, 
water, waste, employee demographics 
and gender equality, occupational health 
and safety, and production to support our 
transparency. This assurance engagement was 
performed in accordance with the International 
Standard on Assurance Engagements (ISAE) 
3000 (Revised) to provide limited assurance. 
The selected KPIs that have been subject to 
limited assurance by PricewaterhouseCoopers 
(PwC) are denoted by the check symbol as 
displayed here: 
Our Reporting Principles for non-financial KPIs 
document provides details and definitions 
of these selected KPIs and the Independent 
Assurance Report can be found at Annexes.
GRI 2-2, GRI 2-3, GRI 2-4
Natural
Social
Intellectual
Human
Financial
Navigation Icons
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 7
Investing in 
Future
Annexes
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Dear Stakeholders, 
I express my profound condolences to all those 
who have suffered the loss of their loved ones 
in the wake of the devastating earthquakes that 
shook our nation on February 6th, 2023. Our 
people and nation have always demonstrated 
resilience in the face of extraordinary 
challenges, and I have complete faith that 
together, with solidarity, we shall overcome 
this great disaster and emerge even stronger. 
Guided by our values and purpose, we remain 
committed to collaborating with stakeholders in 
the region’s long-term recovery.
The year 2022 was marked by the continuation 
of a slowdown in the global economy, coupled 
with the outbreak of the Russia-Ukraine War 
in February. Apart from causing widespread 
destruction and loss of human life, the war 
further aggravated the prevailing supply chain 
disruptions, thus exerting a compounding 
effect on the already elevated commodity 
price levels in the world’s leading economies. 
In Turkey, the impact of global challenges was 
further compounded by currency fluctuations, 
and inflation, adding to the existing economic 
pressures. Along with economic uncertainties, 
we are witnessing climate change, rising levels 
of natural resource scarcity and environmental 
degradation on a massive scale, with far-
reaching consequences for people, economies, 
and nature. 
Despite its many challenges, 2022 was a 
remarkable year for our company as we 
celebrated the 80th anniversary of the 
Eczacıbaşı Group. I take pride in our Group’s 
resilience and strong leadership as we 
navigated through the increasingly challenging 
business environments in our home market 
and elsewhere. We achieved an impressive 
milestone of €1.1 billion in international revenue, 
and a remarkable 25% surge in our total net 
sales to €1.9 billion. We also lowered our debt 
ratios, increased our foreign exchange reserves, 
and achieved substantial progress in our 
profitability ratios, while investing €540 million 
towards the future of the Eczacıbaşı Group and 
the Turkish economy.
We took meaningful steps in 2022 to advance 
our mission to provide healthy, high-quality, 
sustainable living solutions to our customers. 
Throughout the year, we successfully 
executed several large investments and 
secured two strategic acquisitions to bolster 
our production capabilities and expand our 
reach in international markets. Alongside 
these acquisitions and capital investments, 
we launched two digital start-ups, and our 
venture capital investment fund, Eczacıbaşı 
Momentum, acquired shares in five startups and 
made follow-on investments in two more. These 
actions confirm our dedication to strengthening 
and expanding our businesses. 
Our approach to value creation is anchored 
in sustainability, with sustainability at the 
core of our business strategy. This past 
year, we maintained our relentless focus on 
sustainability, investing on a larger scale in the 
technologies essential for transitioning to a low-
carbon economy, while engaging in business 
areas that will flourish with the growing 
demand for sustainable living. Meanwhile, 
we are standing firm on our commitment to 
integrate sustainable practices in every phase 
of our business processes, from our investment 
strategies to our organizational structure. 
To this end, we are doubling our efforts 
to implement comprehensive and holistic 
sustainability measures throughout our Group, 
and we invite all members of Eczacıbaşı to join 
us in this sustainability drive.
I humbly extend my deepest appreciation 
to all our stakeholders, whose unwavering 
dedication and invaluable support have been 
instrumental in fostering our continued growth 
and development during these uncertain 
times. Moving forward, we remain steadfastly 
committed to creating sustainable value and 
building a healthier future, together with our 
stakeholders. 
Bülent Eczacıbaşı
Chairperson
Message from 
the Chairperson
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 9
Despite its many 
challenges, 2022 was 
a remarkable year for 
our company as we 
celebrated the 80th 
anniversary of the 
Eczacıbaşı Group.
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Dear Stakeholders, 
On behalf of the Eczacıbaşı Group, we are 
delighted to express our utmost gratitude to our 
stakeholders, particularly our dedicated employees, 
for their invaluable support in building a healthier 
future.
As the memory of the devastating earthquakes 
that struck Turkey in February 2023 remains 
vivid in our minds, I humbly offer my heartfelt 
condolences to the families and loved ones of 
those who lost their lives and wish a rapid recovery 
to the injured. We stand in solidarity with our 
strong and resilient nation as we work to heal our 
wounds and overcome this calamity.
The year 2022 witnessed a notable advancement 
in diverse domains, particularly in sustainable 
development, climate change, sustainable 
finance, and sustainability reporting standards. 
A decisive set of resolutions reaffirms limiting 
global temperature rise to 1.5o C above pre-
industrial levels as outlined in the COP 27. The 
EU remains at the forefront of the sustainable 
transition, furthering the goals of the European 
Green Deal by reaching a provisional agreement 
on the world’s first Carbon Border Adjustment 
Mechanism (CBAM), introducing new initiatives 
that encompass the entire life cycle of products 
through the Circular Economy Action Plan, and 
formally adopting the Corporate Sustainability 
Reporting Directive.
Turkey raised its carbon reduction target to 41% by 
2030, an increase from the previous target of 21%. 
At the time of preparing the report, Turkey had 
updated and submitted its Nationally Determined 
Contributions (NDCs), which primarily comprise 
reduction targets for emissions in key sectors such 
as industry, energy, transportation, agriculture, 
buildings, and waste.
Today, our Group is demonstrating a strong 
interest in enhancing our international presence 
by expanding our global influence through 
foreign investments and trade. We are firmly 
committed to fulfilling our share of responsibility 
towards transitioning to a low carbon economy. 
Throughout this year, we have continued to invest 
in the planet, people, and the future to create 
sustainable value for our stakeholders by fostering 
a resilient corporate governance culture. 
As our business continues to expand, we are 
moving forward our efforts to drive our Group’s 
low-carbon transition. We are accelerating our 
efforts in mapping our Group’s Scope 3 emissions 
and establishing ambitious reduction targets for 
each Group company. Recognizing the pivotal 
role of cleaner energy in facilitating the transition 
towards a low-carbon future, we are steadfast in 
our commitment to deploying renewable energy 
solutions to drive significant reductions in our 
carbon emissions. In 2022, we made substantial 
progress towards our goal of achieving 83 MW 
of installed renewable energy capacity by the 
end of 2025, with 9 MW of renewable energy 
production capacity now in place. Looking 
ahead, our ambition for 2030 is to achieve 
100% electricity consumption through our own 
renewable energy generation in our tiles and 
bathroom businesses; and 50% in natural resources 
and consumer products. To further substantiate 
our commitments, we also started to procure I-REC 
certified renewable electricity for our operations 
in Turkey, which accounted for 95% of our global 
electricity consumption in 2022. 
To combat climate change, we have intensified 
our efforts to reduce resource consumption by 
optimizing our production processes, investing 
in infrastructure, and adopting resource-
efficient technologies. In 2022, our total energy 
consumption remained relatively stable despite 
a near 7% increase in total production. We made 
significant progress towards our goal of 2025, 
achieving an 8% reduction compared to the base 
year. We are also taking substantial measures to 
reduce our water consumption and are on track 
to achieve 2025 water reduction target with a 14% 
decrease compared to base year.
Our ability to be a force for change on behalf 
of our planet relies on diverse perspectives 
from innovative, passionate, team-oriented, and 
committed people from all backgrounds. We 
believe that by promoting diversity and gender 
equality in the workplace, we are not only doing 
the right thing but also creating a stronger, more 
innovative, and more competitive business. In 
2022, we continued to make progress on our goals, 
including increasing the share of women among 
new recruits to 48.5%, women professionals to 
38%, and women in management to 34.1%. We are 
on course to achieve our 2025 targets for gender 
equality.  
As part of our unwavering commitment to 
transparently disclosing our sustainability efforts, 
we have begun to prepare two comprehensive 
reports that aim to elevate our leadership in both 
transparency and performance to even greater 
heights. The first report, “Story of Our Ambition,” 
offers a detailed overview of our key sustainability 
initiatives and activities, accompanied by case 
studies that display our achievements and impact. 
The second report, “Facts about Our Actions 
Report,” utilizes a data-oriented methodology to 
disclose our sustainability performance, offering 
detailed and profound perspectives into our 
sustainability practices.
I hope you enjoy learning more about how we 
create value for our stakeholders as you read our 
2022 Integrated Sustainability Report.
Atalay M. Gümrah
Group CEO
Message from 
the CEO
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 11
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Eczacıbaşı 
Group  
at a Glance
1
Building upon the dreams and efforts of its founder, 
Dr. Nejat F. Eczacıbaşı, Eczacıbaşı Group has been 
a pioneer of modern, high–quality, healthy living 
for more than eight decades. As a prominent 
industrial conglomerate in Turkey, Eczacıbaşı Group 
boasts a production capacity that transcends 
three continents, coupled with an extensive global 
outreach spanning over 120 international markets.
Eczacıbaşı Group recognizes that the challenges 
facing our world, nation, and environment require a 
collective approach, grounded in shared objectives 
and mutual understanding. We remain steadfast in 
our commitment to create competitive value for 
stakeholders worldwide. By fostering partnerships 
and collaborations, we are advancing our mission 
towards a healthier and more sustainable future 
while creating value for all our stakeholders.
Overview of Eczacıbaşı Group	
14
Our Organizational Structure, Products, and Services	
16
Our Operating Environment	
18
Year in Review	
20
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 13
Kanyon Management and Marketing Inc.
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Overview of 
Eczacıbaşı Group
Established in 1942, Eczacıbaşı is a prominent industrial conglomerate in 
Turkey, comprising of a total of 50 companies, a workforce of more than 
13,500 employees, and a cumulative net revenue of € 1.9 billion in 2022.
Eczacıbaşı’s core sectors are centered around building products, consumer 
products and healthcare, further complemented by additional ventures in 
information technology, natural resources, and property development. 
In Turkey, the Group occupies a preeminent position in the majority of its 
sectors, leveraging its highly efficient distribution networks for building 
products, pharmaceuticals, and fast-moving consumer goods. On a global 
scale, Eczacıbaşı has positioned itself as a premier supplier of bathroom and 
tiling solutions, catering to the needs of both residential and commercial 
spaces. The Group is also a major exporter of a diverse range of products, 
including tissue paper, electronic smart cards, and industrial minerals such as 
clay and feldspar, metallic mines such as lead and zinc.
For additional details regarding the history of our organization, please refer 
to our website for our Group Milestones.
Our Mission
The Eczacıbaşı Group’s mission is to be a pioneer of modern lifestyles that 
are healthy, high quality and sustainable. Accordingly, the Group encourages 
each of its companies to surpass established standards and raise consumer 
benchmarks of product and service quality. Through sponsorship and 
responsible corporate practices, it also promotes social and economic 
development that nurtures cultural and scientific activity, protects the 
environment, and preserves scarce natural resources.
Our Values
As members of the Eczacıbaşı Group:
We hold our dignity and self-respect above all else. Ethical business principles 
underpin our business activities.
Our management style respects the individual. We believe that each of us 
has the right to learn about issues that affect us and to voice our opinions on 
these. We regard it our duty, as well as our right, to challenge our personal 
limits and develop our abilities.
We believe that quality is a way of life. In all that we do, in every product and 
service we provide, we aim for the highest level of quality. Our customer is 
the focal point of this pursuit of quality.
We are open to the world and to change; by nature, we are pioneering 
and entrepreneurial. The search to innovate in every area of activity is a 
fundamental aspect of our corporate tradition.
We uphold the tradition of serving our community because we esteem our 
society and respect our environment. We are proud of the contributions that 
we have made to culture and the arts, education, science, and sports.
We recognize that participatory management gives each of us the 
responsibility of working forcefully towards the objectives and goals of our 
institution. We are careful to observe the rules of our work environment as we 
understand that this reflects our respect for our colleagues.
“Eczacıbaşı” means “chief pharmacist” in Turkish, 
an honorary title and surname that was given to 
the father of the Group’s founder at the turn of 
the last century in recognition of his continual 
efforts to improve the health of the community.
“
“
GRI 2-1
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 15
Eczacıbaşı Consumer Products
Tissue Paper Manisa Plant
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Our Organizational 
Structure, Products, 
and Services
50 
Companies
43 
Production Plants
+120 
International Markets
+13,500 
Total Employees
€ 1.9 Billion 
Total Net Sales
GRI 2-1
Building Products - 
Bathrooms
•	 Ceramic sanitaryware
•	 Taps and mixers
•	 Bathroom furniture
•	 Bathing areas
Consumer Products
•	 Tissue paper products
•	 Personal care products
•	 Baby care products
•	 Homecare products
•	 Away-from-home cleaning 
and hygiene products
Building Products - 
Tiles
•	 Wall tiles
•	 Floor tiles
•	 Pool tiles
•	 Porcelain tiles
•	 Technical porcelain tiles
•	 Mosaic tiles
Investment Office
•	 Facility Management
•	 Insurance
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 17
Healthcare
•	 Prescription and non-
prescription medicine
•	 Food supplements
•	 Personal care products
•	 Oncology products
•	 Radiopharmaceuticals
•	 Parenteral medicines
•	 Active pharmaceutical 
ingredients
Natural Resources
•	 Industrial minerals
•	 Metallic mines
23.2%
20.5%
19.2%
26.8%
6.5%
3.9%
Building Products - Bathroom
Building Products - Tiles
Consumer Products
Healthcare 
Natural Resources
Others
Total Net Sales Share
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

As an international group operating in a fast-paced world, it is imperative that we remain 
vigilant in monitoring, anticipating, and responding to the challenges and opportunities that 
shape our present and future reality. To ensure our long-term success, we recognize the 
necessity to stay informed about global trends and how they intersect with our strategic 
initiatives, enabling us to effectively engage with our external environment. 
Global Trends
Our Response
Capitals 
Impacted
Climate and Nature Crisis
As the planet undergoes a steady increase in temperature, 
the effects of the climate crisis are becoming more 
evident through prolonged periods of extreme heat and 
cold, which have far-reaching consequences for people, 
economies, and nature. Economic and population growth 
are leaving indelible marks on the environment, including 
deforestation, loss of biodiversity, water insecurity, and 
pollution, among other ecological degradation. This 
situation places mounting pressure on businesses, as 
investors, markets, and civil society demand a faster 
transition towards a sustainable economic model. 
Despite the urgency, reports and statements from various 
organizations focusing on the climate crisis, notably the 
IPCC, suggest that current efforts fall short of the required 
level to limit the rise in the global temperature to the 1.5oC 
threshold, thereby increasing the risk of climate action 
failure. 
At Eczacıbaşı Group, we recognize the 
multidimensional impact of the climate crisis and 
its impact on the economy, environment, and 
society. To address these challenges, we prioritize 
the interests of all our stakeholders and are 
developing strategies and roadmaps to transition 
towards a low-carbon economy. In pursuit of 
limiting the rise in the global temperature to the 
1.5oC, we focus on evaluating and mitigating risks 
associated with the transition to a low carbon 
economy, while seeking to capitalize on emerging 
opportunities and generating solutions for 
sustainable environmental practices. In pursuit of 
combatting climate change, we are increasing our 
efforts to reduce energy consumption through 
optimizing production processes, infrastructure 
investment, and adopting resource-efficient 
technologies. We are continuously investing in 
renewable energy generation and procurement to 
significantly reduce our carbon emissions.
Technological Progress and Digital Age
The rapid technological advancements witnessed in recent 
years have led to a transformative and revolutionary 
change in industries. Emerging technologies such as 
artificial intelligence (AI), robotics, and 3D printing are 
expected to be at the forefront of driving increased 
automation across different sectors. This will enable 
companies to improve their research and development 
(R&D) activities, foster product innovation and ultimately 
boost efficiency and productivity. Furthermore, as these 
technologies continue to gain prominence, data analysis 
will become an essential aspect of business operations 
for firms, financial institutions, and governments alike. In 
light of these advancements, it is crucial for organizations 
to maintain adaptability and stay abreast of technological 
progress to remain competitive in the digital age.
At Eczacıbaşı, we recognize that staying ahead 
of the curve in the rapidly evolving digital 
landscape is critical to achieving our long-term 
goals and maintaining a competitive edge in 
the marketplace. As such, we remain vigilant 
in identifying and responding to emerging 
technological trends and shifts, while proactively 
seeking out new opportunities for growth and 
development. Our overarching objective is to 
leverage the potential of digital technologies and 
data in all aspects of our business processes, with 
a view towards building a sustainable future for 
ourselves and for our community. By fostering 
a culture of innovation and embracing the 
transformative power of digital technologies, we 
believe that we can not only improve our business 
operations, but also create long-term value and 
sustainable impact for all our stakeholders.
Economic Considerations and Resilience
In recent years, the global economy has experienced a 
slowdown across various regions and countries. This trend 
has been further exacerbated by the COVID-19 pandemic, 
which has caused widespread economic disruptions 
and recessions worldwide. To counter the economic 
fallout from the pandemic, central banks worldwide 
have implemented expansionary monetary policies such 
as low interest rates and quantitative easing to boost 
economic growth. However, the rising costs of energy 
and commodities, supply chain disruptions, and labor 
shortages have resulted in inflation becoming a significant 
concern in several countries. Moreover, the ongoing 
shift towards digitalization and automation has been 
revolutionizing the labor market, posing new challenges 
for policymakers and workers alike.
At Eczacıbaşı Group, we closely monitor the 
developments encompassing the deceleration of 
the global economy and acknowledge the various 
obstacles presented by the COVID-19 pandemic, 
surging inflation rates, and disruptions in supply 
chains. Our diversified portfolio, with over 60% 
of its total turnover from exports and foreign 
revenues, affords a crucial level of resilience that is 
indispensable in navigating the complex and ever-
changing economic landscape.
Our focus is on developing the core business 
of Eczacıbaşı Group, utilizing agile operations 
to generate further value creation. We seek to 
increase the Group’s international presence and 
assess investment opportunities in new fields. 
Through these strategic investments, we not only 
enhance our capacity to provide solutions for 
healthy, high-quality, and sustainable living to our 
stakeholders worldwide but also foster a proactive 
approach to anticipate and adjust to the pressing 
economic challenges of our era.
Our Operating Environment
Global Trends
Our Response
Capitals 
Impacted
Social Cohesion and Inequalities
Globalization, rapid economic growth, and widespread 
improvements in livelihood have failed to bridge the 
deep divides within and across countries. In fact, these 
factors have exacerbated pre-existing inequalities and 
contributed to the erosion of social cohesion. Furthermore, 
the emergence of polarization trends in recent years has 
further intensified this phenomenon. Additionally, the 
COVID-19 pandemic has widened income disparities in 
societies even further. Uneven economic recoveries around 
the world have exacerbated income disparities, thereby 
fueling polarization. The growing inequalities in society 
have prompted civil society to become more attuned to 
and vocal about social injustices. Attention is now focused 
on the role that businesses can play in addressing social 
inequality and promoting human rights. To achieve these 
goals, businesses must intensify their efforts in diversity, 
equity, equality, and inclusion. These actions not only 
benefit society as a whole but also enhance the private 
sector’s ability to attract and retain talent.
At Eczacıbaşı, our priority is to consistently 
demonstrate unwavering commitment to treating 
all individuals with the highest degree of respect 
and dignity. As a signatory to the United Nations 
Women’s Empowerment Principles (WEPs), we 
place a strong emphasis on creating an inclusive 
workplace that celebrates diversity and offers 
equal opportunities for all. To this end, we 
launched the ALLforALL Equal Opportunities 
Platform, which serves as the foundation for 
implementing practices and activities related 
to equal opportunities throughout the entire 
organization. We steadfastly adhere to the 
fundamental principles of human rights and 
unequivocally condemn any transgressions against 
these values in our business operations. We are 
dedicated to the provision of meaningful and fair 
employment opportunities for all, while fostering 
a welcoming and inclusive environment where 
divergent viewpoints are equally esteemed. We 
recognize that diversity is an inherent source of 
strength and prosperity, thus, we continuously 
strive to promote and celebrate it in all its forms.
Geopolitical Developments
The surge in polarization, populism, and nationalism 
continues to shape geopolitics, with the COVID-19 
pandemic accelerating the shift towards nationalist 
authoritarianism in several countries. This trend has 
weakened multilateralism and international institutions, 
with populist leaders ignoring the complexity of the 
modern world and prioritizing their own agendas. The 
disruptions brought about by social, environmental, and 
economic changes are leading to a more polarized world, 
with politics becoming more radical. While the ongoing 
conflict between Russia and Ukraine remains the focus 
of discussions on geopolitical tensions with far-reaching 
implications for the global economy, other sources of 
instability are anticipated to emerge in the global arena. As 
a result, there is growing apprehension regarding a future 
that may be characterized by even greater instability and 
conflict.
There is a global acceleration in regulatory developments 
pertaining to Environmental, Social, and Governance (ESG) 
matters, with the European Union (EU) taking a pioneering 
role through its Green Deal initiative. As a major trading 
partner with Europe in terms of volume, the industrial 
corporations in Turkey are likely to face substantial 
impact from the EU’s increasingly stringent environmental 
standards and regulations.
At Eczacıbaşı Group, we are adopting a proactive 
stance towards mitigating the risks associated 
with geopolitical developments, with a focus on 
the continuous monitoring of such developments 
and related sanctions, including The European 
Union’s Green Deal (CBAM and other regulatory 
developments). We continue to accelerate our 
investments in renewable energy and energy 
efficiency initiatives to mitigate both energy-
related risks and reduce our greenhouse gas 
emissions. We are taking necessary steps to 
bolster the resilience of our supply chain and 
reduce the risks of disruptions to our operations. 
We recognize the importance of investing in R&D, 
product, and process optimizations to minimize 
the risk of material and energy shortages, as 
well as mitigating risks arising from regulatory 
developments in the EU. To this end, we prioritize 
adopting circular economy principles in our 
operations. This involves reducing our resource 
use and waste, opting for recycled or lower 
environmental footprint materials, and maximizing 
recovery of resources. We are also focusing on 
enhancing our sustainable and environmentally 
responsible product portfolio with diverse range 
of products that are with a diverse range of 
products that are energy-efficient and water-
saving.
Lifestyle and Behavioral Changes
In developed economies, especially among younger 
age groups, there is a noticeable inclination towards 
prioritizing experiences and accessibility over material 
possessions. This phenomenon signifies a more intentional 
and mindful approach to living, resulting in a surge in 
the need for comprehensive well-being beyond the 
confines of physical health. The quest for personal growth 
has also emerged as a prominent objective for many 
individuals, with a particular emphasis on learning and 
self-development. 
The pursuit of an elevated standard of living has also 
heightened global consciousness regarding the finite 
resources of the planet, compelling individuals to assume 
responsibility for their environmental impact. Millennials 
and Gen Z are at the forefront of a sustainable and mindful 
lifestyle movement, driving a growing demand for ethical 
and sustainable products. Consumers are willing to pay a 
premium for goods that reflect their environmental values, 
resulting in a significant shift in purchasing behavior.
At Eczacıbaşı, we maintain a high level of 
sensitivity towards the evolution of contemporary 
lifestyles, recognizing that the needs and 
expectations of our employees are constantly 
evolving. As such, we are committed to crafting 
hybrid working conditions that are tailored to 
meet the diverse demands of our workforce. 
Our emphasis on health, safety and well-being 
is a central component of our strategy. We are 
dedicated to fostering a work environment that 
provides ample opportunities for development, 
while simultaneously safeguarding the physical, 
emotional, and mental health of our employees. 
Furthermore, we are focused on driving portfolio 
shifts that are informed by consumer-centric 
insights. By remaining attuned to the changing 
needs and preferences of our customers, we are 
better positioned to remain competitive and 
responsive to their demands. 
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 19
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Here are the key performances achieved by Eczacıbaşı Group in 2022.
€ 1.9 billion 
Total net sales
14% Decrease in water 
intensity compared to 
base year (2020)
59% Share of 
international sales
68.4% Share of recycled 
waste 
€ 7.5 million Total R&D 
expenditures
38% Total share of women 
professionals (Turkey) 
437 Cumulative 
registered patents
48.5% Women among 
new recruits (Turkey) 
9 MW Renewable energy 
installed capacity
34.1% Women in 
management positions 
(Turkey) 
497 GWh Green 
electricity procurement 
(95% of the Group total 
electricity consumption)
24.7 Training hours 
per talent1 
8% decrease in energy 
intensity compared to 
base year (2020)
20.2 Training hours 
per employee 
52% decrease in carbon 
emission intensity in our 
production plants (Scope 
1+2) compared to 2020
1.03 Accident 
frequency rate 
  1 Employees in leadership programs
Year in Review
VitrA Innovation Center
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 21
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Our Approach 
to Sustainability
The success of institutions is no longer 
evaluated solely based on the economic 
value they generate. Environmental, social, 
and corporate governance considerations 
are key to value creation. Today, only 
companies having sustainability strategies 
integrated into their core businesses can 
maintain their success in the long run.
At Eczacıbaşı Group, we approach 
sustainability from a broader perspective 
without limiting ourselves in a narrow 
framework and put it at the heart of our 
value creation approach. In line with Dr. 
Nejat F. Eczacıbaşı, our Group’s founder’s, 
“raising the prosperity of society as a 
whole” goal, we see sustainability efforts 
as our duty to all our stakeholders and the 
planet. We work to integrate sustainability 
into every stage of our business processes, 
ranging from investment strategies to 
organizational structure.
2
Eczacıbaşı Consumer Products
Baby and Personal Care Plant
Our Value-Creating Business Model 	
24
Sustainability at Eczacıbaşı Group	
28
Eczacıbaşı Group’s Materiality	
30
Sustainability Objectives	
32
Contributing to the UN 2030 Agenda	
34
Stakeholder Relations	
36
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 23
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Our Value-Creating 
Business Model 
What we do
Our mission
“To be a pioneer of modern lifestyles that are healthy, high quality and sustainable.”
Our business 
activities
How we do it
In line with our sustainable value creation approach, increasing our long-term economic 
performance with an approach focused on the development of resource efficiency and social 
welfare is our most fundamental responsibility towards our stakeholders. In order to fulfill this 
responsibility, we take an integrated approach that considers external drivers; what is most material 
to our stakeholders and to our ability to create value.
External 
drivers
Responses
Building a Healthier Future, Together
Our value creation describes what we do, how we conduct our business to deliver 
on our purpose and how we allocate our resources –financial, human, natural, 
intellectual and social capitals- to create long-term value for all our stakeholders.
1	 Other products and services within Eczacıbaşı Group’s business activities are real estate, E-Kart Electronic Card Systems, Kanyon and Eczacıbaşı Insurance 
Brokerage. Within the scope of our Integrated Sustainability Report, only E-Kart Electronic Card Systems and Kanyon is included. 
Climate and 
Nature Crisis
Corporate Risk 
and Opportunity 
Management
We manage a wide 
variety of risks and 
opportunities to ensure 
business continuity and 
sustainable growth. 
Our ESG 
Commitment
We embrace a 
holistic approach to 
sustainability that aims 
to achieve a balance 
between the needs of 
the business world, 
the society and the 
sustainability of natural 
resources
Inclusive 
Stakeholder 
Engagement
We engage with our 
stakeholders to identify 
their expectations and 
meet their needs.
Technological 
Progress and 
Digital Age
Economic 
Considerations 
and Resilience
Social Cohesion 
and Inequalities
Geopolitical 
Developments
Lifestyle and 
Behavioral 
Changes
Investing in 
Planet
Investing in 
Future
Investing in 
People
Corporate 
Governance
Climate 
and 
Environment
Energy 
Management 
and Carbon 
Emissions
Water 
Management
Product 
Responsibility
Waste 
Management
Social 
Investment
Digital 
Transformation
Innovation
Entrepreneurship
R&D
Business Ethics 
and Legal 
Compliance
Supply 
Chain 
Management
Financial and 
Economic 
Performance
Health, Safety 
and Wellbeing​
Attracting, 
Developing 
and Retaining 
Talent​
Equal, Diverse 
and Inclusive 
Workplace
Circular 
Economy
Community 
and Social 
Vitality
Innovation 
and 
Entrepreneurship
Digital 
Transformation
Ethics 
and 
Compliance
Economic 
Sustainability
Health 
and 
Wellbeing
Equal 
Opportunity
Our five capitals
Our financial capital is allocated to invest 
sustainable growth in line with our long-term goals 
and strategies
Our human capital involves talented workforce 
which is vital to achieve our strategic objectives. 
We manage our talents with «respect for people» 
approach.
Our natural capital comprises of valuable resources 
that fuels our operations. We take care about nature 
with utmost importance in accordance with our 
extended producer responsibility. 
Our intellectual capital includes organizational 
processes, institutional knowledge and experience 
that pioneers and shapes the market with the spirit 
of digitalization, innovation and entrepreneurship. 
Our social capital is associated with honest and 
respectful engagement with societies and our 
stakeholders. Our participatory management 
approach encourages stakeholder involvement to 
create a common value.
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 25
Building  
products
Natural 
resources
Healthcare
Other  
products  
and  
services*
Consumer 
products
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Our inputs in five 
capitals
Key outputs
€ 1,904 million Total net sales
€ 352 million EBITDA
50 Companies 
43 Production plants
€ 48.7 million Total tax paid
€ 62 million Paid to capital providers
More than 13,500 Total employees
38% Total share of women 
professionals2 
48.5% Women among new 
recruits2 
 
34.1% Women in management3 
€ 7.4 million OHS investments
€ 211 million Paid to employees in wages 
and benefits
20.2 Training hours per employee 
24.7 Training hours per talent3 
1.03 Accident frequency rate 
2,077 GWh Total energy 
consumption 
4.01 million m3 
Total water withdrawal 
€ 16.2 million Environmental 
investments and expenditure
9 MW Renewable energy installed 
capacity
497 GWh Renewable electricity 
procurement 
8% Energy intensity reduction4 
52% CO2 emissions intensity reduction 
in our production plants (Scope 1+2)5
14% Water intensity reduction4 
68.4% Share of recycled waste 
€ 7.5 million Total R&D 
expenditures
437 Cumulative registered patents
394 R&D projects
Up to 7,000 Suppliers
More than 120 International 
markets
€ 15 million Total social contribution
205 Employees contributing to 
volunteering activities
2 	 White-collar employees in Turkey with a full-time, indefinite term contract
3 	
Employees in Turkey leadership programs
4 	 Compared to base year (2020)
5	
Compared to 2021
The value we create 
for our stakeholders
Finance community
We set and are committed to high ethical standards of business conduct in all 
our operations.
We adhere to highest quality standards and provide clear and transparent 
reporting to build and maintain the trust.
We effectively manage our financial risks to maintain our mutually beneficial 
relationships with a diverse range of equity providers, banks and other financial 
institutions.
Civil society
We contribute to education, culture and arts, scientific research and sports in 
collaboration with many foundations and NGOs. 
We implement long-term and sustainable solutions to address societal issues 
through our community investments and voluntary programs. 
We aim to develop new solutions to transform lifestyles and build more resilient 
communities through innovation and entrepreneurship.
Environment
We focus to reduce our environmental impact by ensuring efficiency in 
energy and water consumption, investing in renewable energy, and minimizing 
greenhouse gas emissions.
We adopt circular economy principles to safeguard our natural resources by 
focusing on using resources in the most efficient way.
Employees
We assist our employees to reach their full potential to achieve their individual 
and corporate objectives.
We create an equal, diverse and inclusive workplace that ensures health, safety 
and wellbeing of our employees and where everyone has the opportunity to 
actively pursue their own personal and professional development.
Supply chain
We work together with each stakeholder in our supply chain ecosystem to 
protect human rights, prevent child labor, reduce environmental impact and 
ensure supply chain flexibility and resilience.
Customers
We strive to offer modern lifestyles that are healthy, high quality and 
sustainable through our products and services.
We aim for the highest level of quality in every product and service and 
encourage our companies to surpass established industry standards.
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 27
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

We place sustainable value creation at the 
heart of our business strategy and integrate 
sustainability approach into all our business 
processes, throughout the entire life cycle 
of our products. We prioritize identifying 
sustainable opportunities and continuously 
improve the way we generate value for our 
stakeholders. 
We place sustainable value creation at the 
heart of our business strategy and integrate 
sustainability approach into all our business 
processes, throughout the entire life cycle 
of our products. We prioritize identifying 
sustainable opportunities and continuously 
improve the way we generate value for our 
stakeholders. 
This year, we have deepened our efforts in 
sustainability, shaped our Group’s sustainability 
strategy with our passion to create value 
for all and presented our approach to our 
stakeholders with our 2022 Integrated 
Sustainability Report. 
As we embrace sustainability as both a business 
approach and a life choice, we commit to 
“building a healthier future, together” with our 
stakeholders. Our unwavering dedication lies in 
cultivating prosperous societies, and forging a 
sustainable relationship with our planet. 
Our sustainability approach is based on four 
sustainability pillars, which supports our 
business strategy. The nine focus areas under 
the sustainability pillars, set the direction 
for sustainable value creation and address 
opportunities and risks throughout our value 
chains.
Eczacıbaşı Group and its Group companies embrace a holistic 
approach to sustainability. To this end, we aim to strike a balance 
between the needs of the business world and society. We are 
committed to design and implement business strategies that 
promise long-term economic performance and prosperity of the 
society and enhance the responsible use of natural resources.
Sustainability at 
Eczacıbaşı Group
Investing in Planet
Investing in People
Investing in Future
Corporate 
Governance
As climate intersects all 
business activities of the 
Group, managing our 
impact on the planet 
is our main business 
strategy. We are working 
intensely to reduce our 
environmental impact 
deriving from our value 
chain activities – from our 
raw material choices to 
our production, including 
all other business 
processes.

We focus on increasing 
the efficiency of natural 
resources we use, 
employing circular 
business models and 
transitioning into 
renewable energy 
sources which limit 
emissions.
Guided by its corporate 
culture and values, 
Eczacıbaşı Group strives 
to an outstanding 
employee experience 
through human resources 
(HR) strategies, and 
programs that support 
the competency 
development of 
individuals and teams. 

We are committed 
to creating an equal, 
diverse, inclusive, and 
safe working environment 
for our employees. We 
support them to reach 
their full potential. We 
extend our commitment 
beyond our employees 
and strengthen our 
relationship with the 
communities we engage. 
We collaborate with our 
stakeholders to build 
more resilient societies 
through participating in 
social initiatives.
At Eczacıbaşı Group and 
its companies, we are 
dedicated to creating 
sustainable value for 
future generations by 
developing innovative 
solutions that improve 
people’s lives.

We see digital 
transformation as a 
central aspect of our 
business strategy. We are 
devoted to integrating 
digital technologies and 
solutions into all our 
business processes, as we 
transform our business 
for a more sustainable 
future.
Built on a strong 
foundation of ethical 
business principles, 
Eczacıbaşı Group places 
utmost importance 
on accountable, fair, 
responsible, and 
transparent corporate 
behavior. We strive to 
ensure a risk-oriented 
culture and enforce 
corporate standards 
across the Group to 
effectively manage risks 
and seize opportunities 
to achieve long-term 
sustainable growth.
Investing in 
Planet
Investing in 
Future
Investing in 
People
Corporate 
Governance
Climate and 
Environment
Circular 
Economy
Digital 
Transformation
Innovation and En­
trepreneurship
Ethics 
and 
Compliance
Economic 
Performance
Community 
and Social 
Vitality
Health 
and 
Wellbeing
Equal 
Opportunity
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 29
Design Studio VitrA
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

In 2019, we conducted a study to evaluate 
the sustainability priorities of the Group. We 
engaged with nearly 200 executives from 
Eczacıbaşı Holding and Group companies, and 
approximately 50 external stakeholders. Our 
main aim was to gain insights and recalibrate 
our priorities for all our activities. Hence, we 
evaluated the mega trends that are shaping 
the future, analyzed our impact on the 17 UN 
Sustainable Development Goals, and concluded 
our study with inputs from our employees and 
management.
In 2022, we undertook a review of our 
sustainability priorities in response to the 
rapid transformation of the sectors in which 
we operate and other challenges, such as 
the pandemic, extreme weather events, and 
natural disasters. Our goal was to assess the 
effectiveness of our current sustainability 
priorities. We began by conducting a thorough 
evaluation of the impact of our operations, 
including the sustainability initiatives, targets, 
and progress of Eczacıbaşı Holding and Group 
companies. This helped us to re-identify the 
environmental, social, and economic priorities 
that are most important to our stakeholders 
and businesses and determine where to invest 
our resources and restructure our efforts.
Next, we conducted a detailed external analysis. 
We reviewed global risk and sustainability 
trends reports published by international 
institutions such as the World Economic 
Forum’s Global Risks Report, the OECD’s 
Economic Outlook, and the World Business 
Council for Sustainable Development’s 
Macrotrends and Disruptions Shaping 2020-
2030 report. We also examined material issues 
advised by GRI Standards, SASB, and S&P for 
each sector in which our Group companies 
operate and carried out a benchmark study 
including both national and international peers.
Finally, we combined our previous studies to 
update our sustainability priorities. As a result, 
we identified 14 material topics under nine 
strategic focus areas.
At Eczacıbaşı Group, we believe that our primary responsibility to 
our stakeholders is to enhance our long-term economic performance 
through value creation, with a focus on resource efficiency and social 
welfare. To fulfill this responsibility, we take an integrated approach 
that takes into account external factors, the most significant issues for 
our stakeholders, and our ability to create value.
Eczacıbaşı Group’s 
Materiality
Sustainability 
Pillars​
Strategic Focus Area​s
Material Topic​s
SDGs
Capitals
Investing in Planet
Climate and 
Environment ​
Energy Management and 
Carbon Emissions​
 
Water Management
 
Circular Economy​
Product Responsibility​
 
Waste Management
Investing in People
Equal Opportunity ​
Equal, Diverse and 
Inclusive Workplace​
 
 
Attracting, Developing 
and Retaining Talent​
 
Health and Safety
Health, Safety and 
Wellbeing​
 
Community and 
Social Vitality ​
Social Investment ​
 
 
Investing in Future
Innovation and 
Entrepreneurship
Innovation​
 
 
 
 
Entrepreneurship
R&D
Digital Transformation​
Digital Transformation​
Business Ethics and 
Legal Compliance
Corporate 
Governance
Ethics and Compliance​
Supply Chain 
Management
 
Economic 
Sustainability
Economic and Finanacial 
Performance
GRI 3-1, GRI 3-2
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 31
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

At Eczacıbaşı Group, we set measurable, specific, and time-bound 
goals to drive progress in our sustainability efforts. The table 
outlines our sustainability objectives as to our selected material 
topics, provides an overview of our performance in 2022, and 
outlines our future objectives.
Sustainability 
Objectives
Material Topic​s
Goals
Key Performance 
Indicator
Performance
Status
2020
2021
2022
Energy 
Management 
and Carbon 
Emissions​
By the end of 2025, we 
will reduce our energy 
consumption per ton 
of product by 10% from 
2020 levels
Energy intensity 
(MWh/ton)6
0.39
0.40
2% increase 
compared to base 
year
0.36 
8% decrease 
compared to base 
year
In progress
By the end of 2025, 
our renewable energy 
installed capacity will 
reach 83 MW.
Renewable energy 
installed capacity 
(MW)
0.5 
1.7
9
In progress
By the end of 2030, we 
will provide the entire 
electricity consumption 
of energy-intensive 
Group Companies 
- VitrA Tiles and 
Eczacıbaşı Building 
Products - from self-
produced renewable 
energy (in Turkey)
VitrA Tiles’ renewable 
energy installed 
capacity (MW)
-
0.05
3.55
5% of the total 
electricity 
consumption is 
from renewable 
energy
In progress
Eczacıbaşı Building 
Products’ renewable 
energy installed 
capacity (MW)
-
-
4.02
7% of the total 
electricity 
consumption is 
from renewable 
energy
In progress
By the end of 2030, 
we will provide 50% of 
electricity consumption 
of Esan and Eczacıbaşı 
Consumer Products 
from self-produced 
renewable energy
Esan’s renewable 
energy installed 
capacity (MW)
-
-
1.46
In progress
Eczacıbaşı Consumer 
Products’ renewable 
energy installed 
capacity (MW)
-
-
-
In progress
Water 
Management
By the end of 2025, we 
will reduce our water 
consumption per ton 
of product by 18% from 
2020 levels
Water intensity 
(m3/ton)7
0.81
0.75
6% decrease 
compared to base 
year
0.70 
14% decrease 
compared to base 
year
In progress
Equal, Diverse 
and Inclusive 
Workplace​
By the end of 2025, we 
will increase the share 
of women among new 
recruits to 50% 
Women among new 
recruits (%)
49%
46.3%
48.5% 
In progress
By the end of 2025, 
we will increase the 
share of women in 
employment to 42.5% 
Total share of women 
professionals (%)
35%
36.3%
38% 
In progress
By the end of 2025, 
we will increase the 
share of women in 
management positions 
to 37.5% 
Women in 
management positions 
(%)
30%
32.2%
34.1% 
In progress
Health, Safety 
and Wellbeing​
By the end of 2025, we 
will gradually reduce 
the accident frequency 
rate below 1 for every 
200 thousand working 
hours
Accident frequency 
rate
1.60
1.41
1.03 
In progress
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 33
6 	Historical data regarding energy consumption and production volume has been updated to include all the 
organizations reported in this report. 
7 	Historical data regarding energy consumption and production volume has been updated to include all the 
organizations reported in this report.
Eczacıbaşı Consumer 
Products Tissue Paper 
Yalova Plant
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

At Eczacıbaşı Group, we support the UN SDGs, and continuously 
monitor and develop our activities to help achieving them. We 
prioritized ten UN SDGs that are strategically relevant for the Group 
and its stakeholders. On the prioritized SDGs, we strive to operate 
sustainably in support and focus our efforts to create value for our 
internal and external stakeholders.
Here is an overview of Eczacıbaşı Group’s ten strategically relevant 
UN Sustainable Development Goals and our contributions to these 
SDGs.
Contributing to the 
UN 2030 Agenda
Good health and well-being
Industry, innovation, and infrastructure
•	 Our programs focus on creating a safe and healthy 
working environment for the parties in our value 
chain including our employees, clients, contractors, 
communities.
•	 We prioritize the health and wellbeing of our 
employees and provide health insurance, annual health 
check-ups and other well-being programs for the 
employees.
•	 We identify risks, conduct assessments to eliminate 
the risks, take precautions and increase the awareness 
of our employees and stakeholders.
• Through innovation and entrepreneurship, we make 
positive contributions to the societies that we live 
and work in.
• We are taking a leading role in developing 
innovative solutions to enhance technological 
capabilities across our industries and focus on 
optimizing production processes, minimizing 
resource consumption, and ensuring efficient use of 
resources; conducting research and development 
studies in product innovation and sustainable 
logistics operations.
Quality education
Gender equality
• At Eczacıbaşı, we strive to encourage our employees 
to discover their full potential throughout their 
careers and support their personal and professional 
development.
• We consider each of our employees as a unique 
“talent”. We increase the talent’s qualifications 
through training and development programs aimed at 
strengthening their technical knowledge, leadership, 
and management skills.
• Eczacıbaşı Group is a signatory to the Women’s 
Empowerment Principles since 2013 and we are 
committed to ensuring equal opportunities for all 
employees at work, in leadership, and in pay.
• We set targets to increase the share of women 
employees at all levels, implement various practices 
to raise awareness about gender equality, and 
encourage the employment of women in non-
traditional roles including production and STEM 
roles.
Clean water and sanitation
• At Eczacıbaşı Group, we set targets to increase 
water efficiency across our manufacturing sites 
and offices, implement projects to minimize the 
consumption of water and increase recycle and 
reuse of wastewater in operations.
Affordable and clean energy
• At Eczacıbaşı, we increase our investments in 
renewable energy to reduce our carbon footprint, 
achieve energy independence and use self-
consumption of electricity. 
• We implement energy efficiency projects, renew, 
or modify equipment, use automations systems, 
and optimize processes and designs to achieve 
operational efficiency and reduce carbon emissions 
in our operations.
Decent work and economic growth
• Eczacıbaşı Group creates economic growth 
with over € 2 billion consolidated revenue and 
decent jobs for more than 13,500 employees and 
throughout our value chains. 
• Our business strategy focuses on creating a fair, 
safe, diverse, and inclusive workplace where our 
employees benefit from decent working conditions, 
and skill development opportunities.
• Our support for entrepreneurship ecosystem 
and local enterprises contributes to economic 
growth and employment and helps build resilient 
communities.
Responsible consumption and production
• At Eczacıbaşı Group, we focus on efficient use of 
responsibly managed resources, adopt circular 
economy principles and a “zero waste” approach in 
our operations to reduce our environmental impact.
• We engage and collaborate with entrepreneurial 
stakeholders and supply chain partners to 
implement sustainable business practices and 
promote responsible consumption and production.
Climate action
• We prioritize improving the ability of our operations 
to adapt to climate change and to reduce climate 
impact of our value chain.
• We support the transition to a low-carbon economy 
through our energy and operational efficiency 
projects, investments in renewable energy, green 
electricity procurement, sustainable product designs 
and responsible supply chain practices.
Partnership for the goals
• As Eczacıbaşı Group, we engage with a wide range 
of stakeholders to achieve SDGs, by implementing 
projects across material sustainability topics.
• We support voluntary multi-stakeholder partnerships 
and initiatives, including UN Global Compact, UN 
WEPs, Unstereotype Alliance WEF Stakeholder 
Capitalism and Business Plastic Initiative to promote 
sustainable business practices.
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 35
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Stakeholder 
Relations
Stakeholder Groups
Stakeholders
Communication Methods
Finance Community
Shareholders 
and Investors
Sustainability Reports (Annual), Annual Reports (Annual/Quarterly), Financial 
Reports (Quarterly), Corporate Website (Continuous), Material Disclosures 
(Instant), General Assembly Meetings (Annual)
Financial 
Institutions
Sustainability Reports (Annual), Annual Reports (Annual), Social Media 
(Continuous), Corporate Website (Continuous)
Employees
Company 
Managers
Sustainability Reports (Annual), Annual Reports (Annual), Social Media 
(Continuous), Corporate Website (Continuous), Group Meetings (Continuous/
Periodic), Material Disclosures (Instant), Cash-Flow Reports (Monthly), Group 
Financial Results Reports (Monthly), Group Profit and Loss Forecast Reports 
(Quarterly)
Employees
Sustainability Reports (Annual), Annual Reports (Annual), Social Media 
(Continuous), Corporate Website (Continuous), Group Meetings and 
Publications (Continuous/Periodic/Instant), Bulletins/Announcements 
(Continuous/Instant), Material Disclosures (Instant), Employee Engagement 
Surveys (Annual), Trainings (Continuous), Social Responsibility Projects 
(Continuous), Human Resources Handbook (Continuous)
Customers
Clients
Sustainability Reports (Annual), Social Media (Continuous), Corporate Website 
(Continuous), Customer Research (Continuous), Audits (Instant/Periodic), 
Material Disclosures (Instant), Fair Participation (Instant/Periodic), Client 
Meetings (Periodic)
End Users and 
Consumers
Sustainability Reports (Annual), Social Media (Continuous), Corporate Website 
(Continuous)
Supply Chain
Business 
Partners
Sustainability Reports (Annual), Annual Reports (Annual), Social Media 
(Continuous), Corporate Website (Continuous), Material Disclosures (Instant)
Suppliers
Sustainability Reports (Annual), Social Media (Continuous), Corporate Website 
(Continuous)
Contractor 
Firms
Sustainability Reports (Annual), Social Media (Continuous), Corporate Website 
(Continuous)
Government and 
Regulators
Public 
Institutions
Sustainability Reports (Annual), Social Media (Continuous), Corporate Website 
(Continuous), Projects (Project Based), Audits (Instant/Periodic), Material 
Disclosures (Instant), One-to-one Visits (Instant)
Local 
Governments
Sustainability Reports (Annual), Annual Reports (Annual), Social Media 
(Continuous), Corporate Website (Continuous), One-to-one Visits (Instant)
Civil Society
International 
Organizations
Sustainability Reports (Annual), Annual Reports (Annual), Social Media 
(Continuous), Corporate Website (Continuous)
Sectoral 
Organizations 
Sustainability Reports (Annual), Social Media (Continuous), Corporate Website 
(Continuous), Projects (Project-based), Conferences (Instant/Periodic)
Trade unions
Sustainability Reports (Annual), Annual Reports (Annual), Social Media 
(Continuous), Corporate Website (Continuous), Material Disclosures (Instant)
Civil Society 
Organizations
Sustainability Reports (Annual), Social Media (Continuous), Corporate Website 
(Continuous), Customer Research (Continuous), Projects (Project based), 
Memberships (Continuous)
Universities 
and Research 
Institutions
Sustainability Reports (Annual), Social Media (Continuous), Corporate Website 
(Continuous), Career Days (Annual/Periodic), Projects (Project-based), 
Internship Programs (Seasonal/Project-based), University Events (Instant), 
Student Field Visits (Instant)
Society
Sustainability Reports (Annual), Annual Reports (Annual), Social Media 
(Continuous), Corporate Website (Continuous), Material Disclosures (Instant)
Local 
Community
Projects (Project-based), Social Media (Continuous), Corporate Website 
(Continuous), Social Responsibility Projects (Project-based)
Media
Social Media (Continuous), Corporate Website (Continuous), Press Releases 
(Instant)
Our stakeholder ecosystem includes a diverse 
range of individuals and groups, including people, 
consumers, employees, supply chain partners, media, 
universities, research and innovation centers, finance 
community, and civil society. At Eczacıbaşı Group, 
we value the importance of maintaining regular and 
direct communication with our stakeholders. By 
doing so, we can identify global trends and market 
expectations, and gain valuable insights into the 
needs and expectations of our stakeholders. We 
inform and collaborate with them to establish and 
maintain trustworthy relationships.
The synergy that arises from shared purposes and 
goals among diverse stakeholders is a valuable 
resource for generating solutions to the pressing 
challenges of our time. Business platforms and 
non-governmental organizations, particularly those 
focused on sustainable development, are highly 
effective in defining problems, generating solutions, 
and mobilizing resources and expertise to achieve 
a common goal. As such, we not only take the 
initiative to establish diverse platforms in targeted 
development areas but also participate in existing 
platforms to maximize our positive impact.
For more information, please refer to our List of 
Associations, Initiatives, and Memberships in our 
Facts about Our Actions Report.
The table below summarizes who our key 
stakeholders are, how we engage and communicate 
through various platforms.
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 37
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Corporate 
Governance
3
At Eczacıbaşı Group, we prioritize 
ethical business principles and hold 
ourselves accountable to fair, responsible, 
transparent, and accountable corporate 
behavior. Our corporate governance 
approach is firmly grounded in these 
values, which guide our business 
activities and permeate throughout our 
organizational structure. Our goal is to 
instill these values in our corporate culture 
and disseminate them to our value chain to 
ensure a resilient corporate structure that 
can effectively respond to potential risks 
and opportunities.
We are committed to promoting a risk-
oriented culture across the Group and 
managing both financial and non-financial 
risks to sustain responsible growth. Our 
financial performance is aligned with 
export-oriented growth, which also 
contributes to Turkey’s development goals. 
Through a diversified portfolio structure, 
we remain steadfast in our commitment 
to achieving long-term growth and 
investing in new opportunities for a more 
sustainable, stronger, and brighter future.
Ethics and Compliance	
54
	
Business Ethics and Legal Compliance	
55
	
Supply Chain Management	
58
Economic Sustainability	
60
	
Financial and Economic Performance	
61
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 39
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Governance Approach 
Leveraging the power of synergy, the 
Group allocates its resources efficiently 
to capitalize on the most promising 
investment opportunities with precision. This 
governance approach enables the Group to 
deliver on its mission of promoting modern, 
high quality and healthy lifestyles for all 
its stakeholders. Furthermore, the Group’s 
commitment to corporate governance 
standards allows it to continue to invest in 
the planet, people, and future.
Overall, Eczacıbaşı Group’s governance 
approach is designed to create value for 
its stakeholders while ensuring sustainable 
growth and development in line with global 
best practices.
Eczacıbaşı Holding Board of Directors 
Eczacıbaşı Holding’s Board of Directors 
represents the pinnacle of strategic 
decision-making and direction within our 
organization. The Board is entrusted with 
the primary responsibility of ensuring the 
long-term success of the Group. To this 
end, the Board sets corporate policies, 
determines the Group’s strategic direction, 
and provides oversight of Executive 
Management.
The Board is committed to promoting fair, 
responsible, transparent, and accountable 
management of the Group, while upholding 
the principles of corporate governance. It 
carefully balances risk and return, growth 
and company benefits, and ensures that 
these considerations are in alignment with 
corporate governance principles.
Eczacıbaşı Holding’s Board of Directors is 
comprised of ten members, four of whom 
are independent, and two of whom are 
women. The Board is elected for a term of 
one year at the annual General Assembly 
meetings. The roles of the Chairperson 
of the Board of Directors and CEO of the 
Group are separate and not held by the 
same individual.
Eczacıbaşı Holding Board of Directors 
Meeting 
Eczacıbaşı Holding Board of Directors 
holds at least four meetings a year. The 
participation rate of our board members in 
the meetings is 100%. Our members attend 
the meetings of the Board of Directors 
in person, and the members who cannot 
attend physically can attend the meeting 
online.
The Eczacıbaşı Group is an industrial conglomerate that comprises 
Eczacıbaşı Holding and its subsidiaries. At the core of Eczacıbaşı 
Holding’s business strategy is the development of robust short, 
mid, and long-term objectives for the Group. The Holding works 
diligently to ensure that the activities of its subsidiaries align with 
the Group’s objectives, thereby promoting a unified approach 
towards achieving its goals.
The Board has established several committees to assist with the execution of its responsibilities, 
including Investment, Risk-Audit-Governance, Talent and Remuneration, and ESG (Environmental, Social, 
Governance) Committees.
Board 
Committees
Investment 
Committee
Audit, Risk and 
Governance Committee
Members
Faruk Eczacıbaşı, Erdal Karamercan, 
Esra Eczacıbaşı Coşkun, Tolga 
Tuğlular, Atalay Gümrah
Emre Derman, Tolga Tuğlular, 
Werner Geissler
Responsibility
•	Ensuring the investment policies 
and practices align with the 
long-term financial and strategic 
objectives of the Group.
•	Implementing all essential actions 
to guarantee that all internal or 
external audit are conducted 
accurately and transparently.
•	Undertaking oversight responsibility 
behalf of Board of Directors to 
ensure reasonable assurance is 
provided for the interests of all 
stakeholders.
For more information, please refer to the 
Risk Management section.
Board 
Committees
Talent And Remuneration 
Committee 
Environment, Social, Governance 
(ESG) Committee 
Members
Bülent Eczacıbaşı, Emre Eczacıbaşı, 
Veronique Laury, Atalay Gümrah
Erdal Karamercan, Emre Eczacıbaşı, 
Veronique Laury
Responsibility
•	Establishing the human resources 
strategy of the Group, including 
providing guidance and making 
decisions regarding human 
resources management, reviewing 
the performance of executive 
managers, monitoring the 
development of executives in the 
most critical top positions, and 
creating a succession plan.
For more information on remuneration, 
please refer to our Remuneration Policy.
•	Assessing the ESG (Environmental, 
Social, and Governance) policies 
and practices of the Eczacıbaşı 
Group.
•	Supporting the development of the 
Group’s long-term ESG strategy.
For more information, please refer to the 
Sustainability Governance section.
Board Committees
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 41
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Esra Eczacıbaşı Coşkun
Board Member
Investment Committee
Dr. Erdal Karamercan
Board Member
Investment Committee
Talent and Remuneration 
Committee
ESG Committee
Emre Derman
Independent Board Member
Audit, Risk and Governance 
Committee
Werner Geissler
Independent Board Member
Audit, Risk and Governance 
Committee
Atalay M. Gümrah
Board Member
Investment Committee
Talent and Remuneration 
Committee
Bülent Eczacıbaşı
Chairperson of the Board
Talent and Remuneration 
Committee
Tolga Tuğlular
Independent Board Member
Audit, Risk and Governance 
Committee
Investment Committee
Faruk Eczacıbaşı
Vice Chairperson
Investment Committee
N. Emre Eczacıbaşı
Board Member
Talent and Remuneration 
Committe
ESG Committee
Véronique Laury
Independent Board Member
Talent and Remuneration 
Committe
ESG Committee
Board of Directors
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 43
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Eczacıbaşı Group Executive Management 
Eczacıbaşı Group’s Executive Management is 
comprised of highly experienced Corporate 
function leaders (VPs) and business unit CEOs 
of the Group’s companies. Their role is to 
provide strategic guidance and direction to 
the organization, with a focus on delivering 
dependable, transparent, and high-quality 
services to all stakeholders.
As a group, the Executive Management 
comprises 16 members, of whom four are 
women, with the goal of achieving sustainable 
excellence and leadership in line with the 
Group’s strategies and mission. 
They are committed to promoting a culture of 
innovation, collaboration, and accountability, 
while leveraging their collective expertise to 
enhance the Group’s long-term growth and 
success.
Through their leadership and expertise, the 
Executive Management drives the Group’s 
performance and strategic direction, ensuring 
that the organization remains agile and 
responsive to the evolving needs of its 
stakeholders. They are dedicated to upholding 
the highest standards of corporate governance 
and promoting sustainable excellence in 
everything they do.
Emre Eczacıbaşı
Innovation and 
Entrepreneurship Coordinator
Esra Eczacıbaşı Coşkun
Digital Transformation 
Coordinator
Özcan Konak
Chief Audit Officer
Eylem Özgür
Chief Human Resources 
Officer
İlkay Akalın
Corporate Communications 
Director
Cem Tanrıkılıcı
Media Relations Director
İpek Güleç
Chief Investment Officer
Hilmi Koçak
Chief Information Officer 
Emin Fadıllıoğlu
CEO, Eczacıbaşı 
Pharmaceutical and Industrial 
Investment 
Bülent Kozlu
CEO, Eczacıbaşı Consumer 
Products
Atalay M. Gümrah
Group CEO 
Özgen Özkan
CEO, Eczacıbaşı Building 
Products
Hasan Pehlivan
CEO, VitrA Tiles
Devrim Çubukçu
Sustainability, Corporate 
and Government Affairs 
Coordinator
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 45
Seyfettin Sarıçam
Chief Financial Officer
Savaş Şahin
CEO, Esan
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Sustainability Governance
Sustainability Council and Working Groups 
Responsibility: Implementation of Sustainability Action Plans 
Group Sustainability Coordination Council
The Council is responsible for monitoring and evaluating national 
and international legal developments, carrying out activities to 
implement the Group ESG strategy, implementing ESG policies and 
Group standards. The Council also oversees ESG projects and best 
practices, monitors the sustainability performance, managing, and 
ensures coordination between working groups.
Group subsidiaries have individual Sustainability Committees. 
Each Committee leader reports to the Sustainability Coordination 
Council.
Sustainability Working Groups
The Sustainability Working Groups, which were established 
under the Group Sustainability Coordination Council, serve as the 
execution bodies of the Group’s sustainability efforts. The Working 
Groups are responsible for transforming the Group’s ESG strategies 
and policies into targets and action plans. The Groups also track 
global and local developments, submit suggestions to the Board 
and implement ESG projects.
In addition to these working groups, the Equal Opportunity 
Committee and the Occupational Health and Safety (OHS) 
Committee are also part of the sustainability governance structure. 
The Equal Opportunity Committee reports to Eczacıbaşı Holding 
Chief Human Resources Officer, EBP CEO and SCGA respectively. 
OHS Committee reports to the Eczacıbaşı Holding Chief Human 
Resources Officer and SCGA respectively.
Group Companies’ Sustainability Committees
The group companies have implemented the establishment of 
sustainability and steering committees that are customized to 
their individual requirements and organizational framework. 
These committees are overseen and guided by the Group ESG 
Committee. The heads of these committees furnish regular reports 
to the Sustainability Coordination Council, guaranteeing that the 
sustainability objectives and initiatives of the group companies are 
aligned and synchronized in a proficient manner.
Sustainability, Corporate and 
Government Affairs (SCGA) 
Responsibility: Monitoring and Execution of 
Group’s Sustainability Strategy
Sustainability management across the Group 
is overseen by the CEO and perform by the 
Sustainability Directorate, operating under the 
Sustainability, Corporate and Government Affairs 
Coordinator. The SCGA provides quarterly reports 
on progress to the ESG Committee.
Board of Directors and Holding ESG 
Committee 
Responsibility: Sustainability Oversight 
At Eczacıbaşı Group, sustainability mechanism is 
overseen by the Board of Directors. The Board of 
Directors plays a crucial role in making strategic 
decisions regarding sustainability management.
Main ESG-related topics that are discussed at the 
Board of Directors and ESG Committee meetings 
in 2022:
• Assessment of renewable energy potential 
investment opportunities and Group ambition
• Assessment of energy saving projects
• Review of Group companies’ ESG road maps, by 
company CEOs
• Review of improvement studies and plans related 
to the recruitment of women
• Review of ESG Policy papers
Eczacıbaşı Holding ESG Committee
The ESG Committee, reports to the Holding Board 
of Directors, ensures the effectiveness of policies, 
strategies, governance bodies, and tools related 
to sustainability management throughout the 
Group. It evaluates strategic priorities, advises 
the Board of Directors on environmental, social, 
and economic issues, reviews sustainability 
performance, and aims to meet the Group’s 
sustainability goals, while ensuring integration into 
the Group’s strategic plans. Four ESG Committee 
meetings were held in 2022, and meetings are 
scheduled quarterly before the Group Board of 
Directors meetings. The ESG Committee Leader 
presents the issues and outputs discussed in the 
ESG Committee to the Group Board of Directors.
• Participation of sustainability 
heads and experts of Group 
companies
• Meets monthly
• Led by Holding Sustainability 
Director
• Reports to SCGA
• Energy Management
• Water Management 
• Circular Economy 
• Sustainable Products
• Sustainability Performance 
Management
• Climate Change Policies
• Sustainability Communication
Eczacıbaşı Holding 
Working Groups
ESG issues are discussed at the 
Board of Directors meetings held 
every quarter
Eczacıbaşı Holding 
Board of Directors 
• Members from BoD
• Led by Independent BoD Member
• Meets every quarter
• Reports directly to BoD
Eczacıbaşı Holding 
ESG Committee 
Eczacıbaşı Holding Sustainability 
Coordination Council
• Reports to the Holding 
ESG Committee and CEO
Sustainability, Corporate and 
Government Affairs (SCGA)
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 47
Eczacıbaşı Building Products
Ceramic Sanitaryware Plant
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

At Eczacıbaşı Group, we take a holistic 
approach to risk management, integrating 
it into all aspects of our activities. Our 
goal is to foster a risk-oriented culture 
throughout the organization and prevent 
events that may significantly damage the 
company’s value, thus sustaining growth for 
all stakeholders.
To achieve this goal, we adopt international 
risk and control frameworks that allow us 
to identify, evaluate, and monitor potential 
risks at all levels of our organization, from 
the Board of Directors to all employees. 
By leveraging these frameworks, we can 
proactively manage and mitigate risks, 
ensuring that we are well-prepared to 
respond to potential challenges.
We understand that effective risk 
management is critical to achieving our 
mission of promoting modern, high quality 
and healthy lifestyles for all stakeholders. 
As such, we remain committed to upholding 
the highest standards of risk management, 
integrating it into our decision-making 
processes and promoting a culture of risk 
awareness and accountability across the 
organization. 
The Eczacıbaşı Group’s risk management 
activities are coordinated by the Enterprise Risk 
Management Department, which operates under 
the Eczacıbaşı Holding Chief Financial Officer. 
The department works in close collaboration with 
the Early Detection of Risk Committees, which 
are established in each publicly traded company 
within the Group. This structure allows for a 
comprehensive approach to risk management, 
ensuring that all potential risks are identified and 
addressed in a timely and effective manner.
To provide oversight of the Group’s risk 
management efforts, the Group Audit, Risk and 
Governance Committee, which includes the Chief 
Internal Auditor and independent board members, 
receives periodic reports on risk management 
activities. Large production companies within the 
Group have also established robust enterprise risk 
management mechanisms, with Enterprise Risk 
Managers reporting directly to their respective 
senior management and the Group Enterprise Risk 
Management Department. These organizations 
have further established Audit, Risk and 
Governance Committees at the Board of Directors 
level, which closely monitor and report on all 
critical risks.
Eczacıbaşı Risk 
Management Approach
Risk 
Management 
Identify
Assess
Report &
Escalate
Sustain &
Continously
Improve
Respond
Monitor
Enterprise
Risk
Management
Eczacıbaşı Building Products
Faucets Plant
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 49
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Effective risk management requires timely and accurate information to enable 
informed decision-making, and proactive measures to optimize time and resources 
spent on activities. At Eczacıbaşı Group, our risk management mechanism is 
structured based on international frameworks and standards, with the aim of 
adopting best practices and creating meaningful indicators for decision makers. 
We believe that meaningful risk management outcomes should be monitored and 
evaluated by the Board of Directors, committees, and senior management.
To achieve these objectives, we conduct risk identification studies with our business 
units and evaluate the impact and probability of risks. These studies involve the 
participation of all stakeholders who manage risks, and the calibration of risk 
inventories is carried out together with senior management. At all times, we 
consider the interests of our stakeholders who may be affected by our decisions. 
Our risk evaluations are carried out with due care to determine the appropriate 
mitigating actions.
Eczacıbaşı Group Risk Management Structure
Group Audit, 
Risk and 
Governance 
Committee
Group Board of 
Directors
Group CEO
Business 
Unit Senior 
Management
Business Unit 
Audit, Risk and 
Governance 
Committee
Business Unit 
Departments
Business Unit 
Risk Manager
Group Board 
of Auditors
Group Risk 
Manager
Group CFO
Eczacıbaşı Consumer Products
Baby and Personal Care Plant
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 51
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

The following table indicates how Eczacıbaşı Group handles risks per risk categories.
Risk 
Categories
Definition
Our Policy
Strategic 
Risks
Structural risks that may prevent the Group 
from achieving its short, medium and long-
term goals, including
• 	 fluctuations in the demand for products 
and services
• 	 market risks arising from developments 
that may affect competition
• 	 brand and reputation risks
• 	 economic and political risks
• 	 governance risks such as business model, 
value chain, investment decisions
• 	 innovation and transformation risks such 
as technological progress, business and 
product development
Risks that may have impact on achieving 
short and long-term strategic plans and 
business objectives of Eczacıbaşı Group, 
are analyzed and necessary measures are 
taken to minimize their effects as part of our 
liability to all our stakeholders. Review of 
strategic plans according to newly emerged 
developments and megatrends is also part 
of our policy to ensure that our corporate 
strategy is achievable within the framework 
of current dynamics.
Operational 
Risks
Risks affecting activities arising from events 
that may cause business interruption, 
including
• 	 earthquake, fire
• 	 environmental accidents
•	 occupational health and safety risks
•	 problems in information technology or 
infrastructure systems
•	 disruptions in business processes 
management and internal controls
•	 employee related risks 
These risks are reduced by effective human 
resources management and technological 
infrastructure investments, and insurable 
risks are frequently reviewed and transferred 
by insuring based on a cost-benefit analysis. 
The Group attaches utmost importance 
to ensure the continuity of all business 
processes and corporate operations to 
create the highest possible value to its 
stakeholders.
Financial 
Risks
The volatility of financial markets and the 
effects of possible negative results on 
financial performance, including exchange 
rate, interest rate, stock exchange, credit and 
liquidity risks.
Eczacıbaşı Group takes the necessary 
actions to minimize the effects of the 
volatility of financial markets and possible 
negative results on financial performance. 
Compliance 
Risks
Non-compliance with all applicable 
laws, other legal regulations and internal 
regulations, code of conduct, and all policies 
defined as part of corporate governance 
mechanism, which may result in legal 
sanctions and loss of image and reputation, 
monetary fines. 
A zero-tolerance policy is carried out 
in the Group against compliance risks, 
current changes are followed closely, and 
necessary compliance activities are carried 
out rapidly. Business processes and systems 
are periodically reviewed and audited to 
mitigate critical risks. 
Sustainability 
Risks 
An environmental, social or governance 
(ESG) event or condition that, if it occurs, 
could cause a negative material impact on 
the company value.
Within the framework of the holistic 
sustainable development approach, it is 
aimed to make a planning compatible with 
its economic, environmental, and social 
dimensions from today to the future. In 
this context; throughout the Eczacıbaşı 
Group; sustainability risks such as natural 
disasters, extreme weather events, climate 
change, biodiversity, natural resources, 
circular economy, employee rights and equal 
opportunity, and stakeholder economy are 
effectively carried out via related projects.   
Deeper Look at Management 
of Sustainability Risks 
Sustainability risks are widely acknowledged to 
have a profound impact on a global scale, with 
many experts considering them to be the most 
pressing risks facing businesses and society. 
According to the World Economic Forum’s risk 
reports, ESG risks will continue to be a significant 
concern in the upcoming decades. Consequently, 
it is not merely an option, but an indispensable 
responsibility for all companies to prioritize ESG 
factors.
Eczacıbaşı Group is fully committed to 
contributing to the global effort to address 
environmental and social risks by integrating 
UN Sustainable Development Goals into its 
business models, products, and services. The 
Group is taking a proactive approach to address 
sustainability risks, including natural disasters, 
extreme weather events, climate change, 
biodiversity loss, the inefficient use of natural 
resources, and socio-economic risks. In addition 
to complying with relevant laws and regulations, 
ethical business practices are an integral strategic 
goal in line with our social responsibility.
The Sustainability, Corporate and Government 
Affairs leads the advancement of the Group’s 
sustainability objectives, risk-mitigating actions, 
and opportunity evaluations. The Group’s 
Sustainability and Enterprise Risk Management 
units work in collaboration to identify and analyze 
sustainability risks and create realistic action 
plans against them. We use generally accepted 
international frameworks related to transition 
risks as a guide to follow the global and collective 
approach, which we believe will increase our 
competitiveness at the international scale.
As a summary of our risk management activities, 
the reference point of our risk management 
policy is to make business models more resilient 
and agile. As part of our risk culture, we are 
continuously improving our risk management 
mechanisms and raising awareness among the 
Group companies and stakeholders, making it a 
constant risk management approach for Eczacıbaşı 
Group.
G
S
E
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 53
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Ethics and 
Compliance
The Eczacıbaşı Group has fostered a dynamic corporate culture 
that upholds strong business ethics founded on the principles of 
respecting people and the environment, striving for continuous 
improvement and progress, and contributing to the overall 
prosperity of society. These guiding principles are reflective 
of the Group’s founder, Dr. Nejat F. Eczacıbaşı, and the legacy 
of community service that shaped his life and businesses. The 
Group places a significant emphasis on ensuring that all members 
understand and internalize these values, and uphold them in their 
day-to-day activities.
Business Ethics and 
Legal Compliance
At the Eczacıbaşı Group, we conduct our business 
with integrity, honesty, and transparency, ensuring 
compliance with all relevant laws and regulations. 
We approach our work with impartiality and 
morality, maintaining a professional attitude 
towards our colleagues, customers, and suppliers. 
As a responsible corporate citizen, we are 
committed to respecting and supporting diversity 
and upholding our responsibilities towards society.
Our Group adheres to the highest standards of 
compliance with business ethics principles and 
legal regulations, which form the foundation of 
all our activities. The Audit Group, CHRO (Chief 
Human Resources Officer), Legal Department, 
and Compliance Committee are all responsible 
for overseeing activities and practices related 
to business ethics, internal audits, and legal 
compliance throughout the Group. We are 
dedicated to ensuring that all of our operations are 
conducted in a manner that is consistent with our 
values and principles, and that we operate with the 
utmost integrity and transparency. 
The Eczacıbaşı Group has a comprehensive 
Code of Conduct that clearly outlines our ethical 
and compliance expectations, not only for our 
employees but also for third parties with whom 
we work. Our Code is easily accessible to all 
stakeholders, including employees, on our website.
The Code addresses critical risk areas, such as 
compliance with laws, discrimination, information 
protection security and data privacy, conflicts of 
interest, anti-competitive behavior, anti-corruption 
and bribery, and relations with third parties, among 
others. To provide more specific guidance on these 
and other topics, the Group has also developed a 
set of Internal Policies that offer comprehensive 
guidance and support to ensure that all 
stakeholders operate in accordance with our values 
and principles.
İstanbul Modern
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 55
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

As the Eczacıbaşı Group, our way of doing 
business, which is rooted in our corporate 
values, culture, ethical principles, and 
robust governance framework, serves 
as the cornerstone of our responsibility 
fulfillment. In line with this, our corporate 
sustainability management system, 
formulated in accordance with global 
business standards, instill confidence in 
our stakeholders and align the quality 
of all Group undertakings. Please find 
sustainability-related policies listed below.
ESG (Environmental, Social, Governance) 
Policy
Gender Equality and Equal Opportunities 
Policy
Human Rights Policy
Environment and Climate Change Policy
OHS (Occupational, Health and Safety) 
Policy
As a signatory to the UN Global Compact, the 
Eczacıbaşı Group is fully committed to the 
principle of zero tolerance towards discrimination, 
bribery, and corruption. We take pride in providing 
our employees with a fair and equitable working 
environment that upholds human rights and does 
not tolerate any violations in business practices. 
Across all our companies, we strictly prohibit 
practices such as child labor and forced labor, 
ensuring that all recruitment and subsequent 
processes are free from discrimination based on 
gender, language, belief, or ethnic origin.
Furthermore, we are dedicated to protecting our 
employees’ right to unionize and organize, and we 
strive to establish constructive relationships with 
trade unions. Our Human Resources Handbook 
provides our employees with comprehensive 
information on human rights, freedom of 
association practices, as well as our values and 
codes of conduct. 
As per the Eczacıbaşı Group’s Code of Conduct, 
it is mandatory for all employees to report any 
breach of the Code. Such breaches may include 
incidents of bribery, corruption, violations of rights, 
and conflicts of interest. The Group has designated 
open channels, including online form, telephone 
and email to facilitate the reporting of any such 
violations. These channels are readily available to 
all stakeholders and are detailed in the Eczacıbaşı 
Group Code of Conduct.
The Compliance Committee, in compliance with 
the principle of confidentiality, evaluates all 
reported breaches. Additionally, our internal audit 
units conduct annual audits of legal compliance 
processes, code of conduct implementation, 
development processes, and violation reporting 
systems across all Group companies. In the 
event of reported non-compliance with the 
code of conduct, the Group Board of Auditors 
conducts investigations and resolves any issues. 
Furthermore, the Group Board of Auditors 
established a specialized unit with extensive 
experience in investigating ethical violations.
The Group Board of Auditors is also responsible for 
monitoring and following up on actions resulting 
from internal audit activities. It oversees the 
internal audit, tax audit, IT audit and digital audit 
departments, which perform audit activities across 
the holding and group companies. The Group 
Internal Audit Plan, which is based on risks and 
approved by the Holding Audit Committee and the 
Board of Directors, evaluates the legal compliance, 
risk management, control, and governance 
processes of the Group companies.
Employee Communication and Training
Eczacıbaşı Group is dedicated to ensuring that 
all employees understand the standards and 
regulations that are relevant for their roles. 
We provide comprehensive training and open 
lines of communication to clarify how these 
rules apply in day-to-day work.
While we expect our current employees 
to have already completed this training, 
we ensure that all newly hired employees 
receive the training within their first month 
of employment. As of 2022, a total of 1,264 
employee*hours of Code of Conduct training 
and 11,026 employee*hours of Anti-Corruption 
and Bribery training were provided to our 
employees.
Design Studio VitrA
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 57
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

contracts include, but are not limited to, clauses 
regarding compliance with all relevant laws and 
regulations, fair conditions of employment, forced 
labor and child labor, occupational health and 
safety, environmental stewardship, and information 
security and privacy. Moreover, any potential 
partner or supplier must hold a minimum ISO 9001 
Quality Management System certificate to work 
with any of our Group companies.
Our commitment to sustainable development also 
extends to our efforts to increase the number of 
local suppliers. We work closely with our suppliers 
to promote the socioeconomic development 
of our country, and in 2022, the percentage 
of local suppliers reached 90%, with the total 
number of suppliers increasing by 5% through our 
collaboration with 354 new suppliers.
Supply Chain Management
At our company, we leverage our extensive 
resources and knowledge to drive positive 
change and promote sustainable and 
responsible production practices beyond 
the confines of our own facilities. Our 
unwavering commitment to ethical and 
sustainable standards ensures that every 
aspect of our supply chain meets global 
standards and complies with all applicable 
laws and regulations, contributing to a 
better future for all. To this end, we at 
Eczacıbaşı Group adhere strictly to our Code 
of Conduct in all our business operations, 
including our supply chain management.
We believe that it is vital to work exclusively 
with suppliers who share our values and 
demonstrate their unwavering commitment 
to them. To ensure that our supply chain 
operations meet the high standards set 
forth by the Eczacıbaşı Group, we conduct 
a comprehensive “Supplier Assessment” 
that focuses on the quality and safety of 
our suppliers’ products, as well as their 
social, environmental, and ethical impact. 
Our group companies have also established 
supplier evaluation procedures and 
procurement contracts that guarantee our 
expectations and values are met. These 
Eczacıbaşı Building Products
Faucets Plant
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 59
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Our portfolio diversification strategy 
underscores our unwavering commitment to 
sustainable growth. We continue to invest in 
new ventures and opportunities that will lead 
to a more robust, sustainable, and prosperous 
future. Our capacity expansion investments in 
our core businesses also enable us to embolden 
our focus on quality and manage our costs 
more effectively thereby achieving to provide 
our products in a more economically efficient 
and sustainable way. Through the adoption 
of a forward-looking approach, we are well-
positioned to contribute to Turkey’s economic 
and social advancement, while also ensuring the 
long-term viability of our business.
At Eczacıbaşı Group, we believe that 
responsible business practices and sustainable 
growth go hand in hand. We are committed to 
adopting and promoting a holistic approach 
to sustainability that incorporates economic, 
environmental, and social considerations. By 
driving export-oriented growth and adopting 
sustainable practices across our operations, we 
are confident that we can achieve long-term 
success while simultaneously contributing to a 
better future for all. 
At Eczacıbaşı Group, our commitment to 
enhancing our competitiveness and generating 
sustainable value for all stakeholders is at the heart 
of everything we do. Our global presence, which 
spans over 120 countries through 50 companies 
and 40 production facilities in Turkey and abroad, 
enables us to optimize our operations and 
processes, leveraging cutting-edge technologies 
and best practices to remain at the forefront of our 
industries.
In 2022, our financial performance continued 
to grow, with the strong domestic market sales 
and expansion of international sales resulting 
in a net revenue of € 1.9 billion. Of this revenue, 
59% was generated from international markets, 
with 27% from investments outside of Turkey. 
Our unwavering focus on quality, innovation, and 
customer satisfaction allows us to create enduring 
value for our clients, employees, shareholders, and 
the wider community.
To fuel the growth of our core business areas, we 
invested over € 270 million for two acquisition to 
empower our healthcare and natural resources 
business segments, in 2022, with plans to allocate 
close to € 1 billion for investments and acquisitions 
in Turkey over the next three years. Our organic 
investments, coupled with several strategic 
initiatives across our business segments, will 
further bolster our market position and create 
value for all stakeholders. 
As the world grows more interconnected through 
globalization, we are committed to expanding and 
developing our international presence. Our goal is 
to lead our core businesses globally and contribute 
to a sustainable future worldwide. At Eczacıbaşı 
Group, we are dedicated to leveraging our 
expertise and resources to generate sustainable 
value for our stakeholders while upholding 
the highest standards of business ethics and 
responsible corporate citizenship.
Economic 
Sustainability
Eczacıbaşı Group recognizes the vital importance of economic 
sustainability and is dedicated to ensuring that our growth and 
success do not come at the expense of the environment or society. 
We are committed to achieving a balanced and sustainable 
approach that benefits all stakeholders. Our emphasis on export-
oriented growth is an integral part of our business model, which 
enables us to weather economic volatility while also addressing 
Turkey’s current account deficit.
Financial and Economic 
Performance
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 61
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Building Products - 
Bathroom
Building Products - 
Tiles
Consumer 
Products
Our bathroom business has 
expanded its production 
capabilities with the addition 
of a fifth ceramic sanitaryware 
plant in Bozüyük, Turkey. 
The plant will be operational 
in the first half of 2023 and 
is expected to increase our 
production capacity by one 
million units by the end of 2024. 
This expansion will make the 
Bozüyük complex the largest 
in the world in sanitaryware 
production. Currently, the 
facility produces over 50% of 
Turkey’s ceramic sanitaryware 
exports. In 2022, we invested in 
a new concealed cistern plant 
and commissioned a production 
line for sinks and shower trays 
for the North American market. 
VitrA Tiles has opened a state-
of-the-art plant in Bozüyük 
to produce large-sized tiles, 
the fastest growing segment 
in the global tile market. By 
incorporating AI technology, 
the plant reduces waste 
and energy consumption 
while improving quality. This 
investment enhances VitrA Tiles’ 
competitiveness and expands 
its export sales.
Eczacıbaşı Consumer Products’ 
installation of a fifth paper 
machine which started at 2022 
at the Manisa mill. Additionally, 
the company has opened a 
converting plant for tissue 
paper in Casablanca, Morocco, 
to serve the growing regional 
market. With this investment 
- our Group‘s first on the 
African continent - Eczacıbaşı 
Consumer Products has become 
the first international company 
to manufacture and market 
tissue paper in Morocco.
Healthcare
Natural 
Resources
Fostering the 
Entrepreneurial Legacy
Eczacıbaşı Group has acquired 
Gensenta from the US 
biopharmaceutical firm Amgen 
for a total sum of $ 135 million. 
Gensenta is a leading Turkish 
manufacturer of finished 
pharmaceuticals and active 
ingredients and is among the 
most important producers of 
pharmaceutical raw materials 
in Turkey. As the end of 2021, 
the company exports 47% of its 
revenues. This acquisition will 
significantly contribute to the 
Eczacıbaşı Group’s export and 
international growth strategies 
in the healthcare sector.
Esan has acquired Polat Maden, 
Turkey’s third largest producer 
of sodium feldspar and high-
quality quartz, expanding the 
Group’s Natural Resources 
Business product portfolio, and 
reinforcing our ability to supply 
essential industrial materials to 
ceramics customers worldwide. 
The acquisition strategically 
addresses challenges posed by 
the pandemic and the Russia-
Ukraine war, improving logistical 
and sourcing efficiency. Esan is 
further enhancing its operations 
by constructing a new shaft 
at North Balya and a flotation 
facility in Yeniköy, enabling 
the production of high-quality 
minerals. In addition, Esan 
has signed a metallic mineral 
exploration agreement in 
Kazakhstan.
Along with our continued 
focus on acquisitions and 
capex investments, Eczacıbaşı 
Group has also launched two 
groundbreaking digital start-
ups, evital and Decoverse. evital 
is a digital health ecosystem 
that connects individuals with 
healthcare professionals, while 
Decoverse is an end-to-end 
marketplace for building and 
decoration products from 
every brand. These pioneering 
initiatives are the first of their 
kind in Turkey and are poised to 
make a significant contribution 
to the growth of our core 
businesses. In addition, our 
venture capital investment 
fund, Eczacıbaşı Momentum, 
has acquired shares in five 
cutting-edge start-ups focused 
on healthcare, energy storage 
technology, and sustainable 
brands, and has made follow-on 
investments in two more.
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 63
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Investing 
in Planet
4
As a business, it is crucial to establish a sustainable 
value chain that considers the interests of all 
stakeholders, including employees, customers, 
suppliers, local communities, and the environment. 
This is especially important as we transition to 
a low carbon economy to address the global 
challenge of climate change.
At Eczacıbaşı Group, we recognize the 
multidimensional impact of the climate crisis 
and the risks it poses to our business processes, 
assets, and ability to generate income. Therefore, 
we prioritize the interests of all our stakeholders 
and are developing strategies and roadmaps to 
transition towards a low-carbon economy.
We invest in energy-efficient technologies, circular 
processes, and renewable energy solutions 
to mitigate the environmental impact of our 
activities and reduce our carbon footprint. We also 
prioritize the efficient use of water by minimizing 
consumption and maximizing wastewater recovery. 
By adopting a circular economy model, we 
prioritize resource efficiency, design for longevity 
and functionality, and the use of waste as a 
resource.
Our commitment to stakeholder capitalism goes 
beyond financial considerations and aims to create 
sustainable value for society. We believe that by 
prioritizing the interests of all stakeholders, we can 
help address the challenges of the climate crisis 
and create long-term value for our business and the 
world around us.
Esan Eczacıbaşı Industrial Raw Materials
Güllük Depot
Climate and Environment	
66
	
Energy Management and Carbon Emissions	
69
	
Water Management	
80
Circular Economy	
82
	
Product Responsibility 	
84
	
Waste Management	
88
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 65
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Climate and Environment
At Eczacıbaşı Group, managing our 
impact on the planet is an integral part 
of our core business strategy. We are 
committed to reducing the environmental 
impacts of both our internal business 
processes and our wider value chain. To 
deliver on our ambitious climate goals, 
we prioritize the monitoring of key 
performance indicators (KPIs), conduct 
comprehensive on-site assessments, 
evaluate risks and opportunities related 
to climate change, and implement 
sustainable measures accordingly.
Our focus is on increasing efficiency, 
reducing consumption, and minimizing 
our dependence on fossil fuels, while 
simultaneously investing in renewable 
energy sources. Our continuous efforts 
towards sustainable energy consumption 
and production are guided by our 
unwavering commitment to reducing our 
carbon footprint and mitigating the risks 
posed by climate change.
We understand the importance of setting 
targets and regularly evaluating our 
progress to drive meaningful change. 
By prioritizing sustainable practices and 
leveraging innovative technologies, we 
strive to not only meet, but exceed our 
environmental goals. Our unwavering 
dedication to reducing our environmental 
impact is a testament to our commitment 
to both our stakeholders and the planet. 
At Eczacıbaşı, we take a comprehensive 
approach to managing the climate and 
environmental impacts of our operations. 
Our commitment to sustainability is 
evident at all levels of our organization, 
from the Board of Directors to each 
department of every Group company. 
To ensure effective management of our 
energy consumption and emissions, we 
have established an Energy Management 
Working Group comprised of a 
representative from each Group company. 
This collaborative team oversees group-
wide management in close coordination 
with the Sustainability Coordination 
Council. By implementing the Group’s 
1	 WEF, The Global Risks Report 2023
energy strategies, targets, and action 
plans, the Working Group plays a critical 
role in minimizing the environmental 
impact of our business processes.
To achieve this goal, the Energy 
Management Working Group develops 
energy efficiency projects and 
coordinates the implementation of 
renewable energy investments. Our 
performance system tracks and analyzes 
energy use and emissions, enabling 
us to identify areas for improvement 
and evaluate the effectiveness of 
our sustainability initiatives. We are 
committed to transparency and regularly 
disclose the results of our sustainability 
efforts to Group executive management 
and stakeholders through our 
comprehensive sustainability report.
We acknowledge water as our most 
vital resource and have made significant 
initiatives in water management projects 
throughout our Group companies. To 
facilitate these initiatives, we have formed 
the Water Management Working Group, 
whose main responsibility is to oversee 
and evaluate the performance of all 
companies within the Group regarding 
their water usage. The Working Group 
directly reports to top management 
and is assigned with conducting initial 
research, defining objectives, and creating 
strategies to promote effective utilization 
of water resources throughout our 
operations.
At Eczacıbaşı, we recognize the 
importance of taking collective action to 
address the climate crisis. Through our 
comprehensive approach to sustainability 
management, we are committed to 
reducing our environmental impact and 
promoting sustainable practices across 
our organization and throughout our 
value chain.
Climate change is among the greatest crises of our time. There 
is broad scientific consensus about the urgency to reduce GHG 
emissions to limit the rise in the global temperature to the 1.5 oC 
threshold, in line with the Paris Agreement. The Global Risks Report 
2023 of the World Economic Forum (WEF)1 highlighted that six of 
the top ten long-term risks facing the world are environmental, with 
the top three risks directly related to climate change. However, the 
path to decarbonization remains challenging. Achieving this goal 
requires a fundamental transformation in economic and business 
practices, society, and people’s daily-life habits. The public and 
private sectors must work together to address relevant climate 
change risks, take critical action, and build resilience.
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 67
Eczacıbaşı Consumer Products
Tissue Paper Manisa Plant
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Energy Management and 
Carbon Emissions
At Eczacıbaşı Group, we understand that our 
operations have a significant impact on the 
environment, particularly in terms of energy 
consumption and carbon emissions. As a company 
that operates in energy-intensive industries, we 
recognize the importance of taking proactive 
measures to mitigate our environmental impact.
To this end, we are committed to investing in 
infrastructure and equipment upgrades, renewable 
energy solutions, and energy-efficient technologies 
to effectively manage our environmental impact. 
By prioritizing sustainable energy consumption 
and production, we aim to reduce our carbon 
footprint and promote a more sustainable future.
As part of our commitment to reduce our energy 
consumption per ton of product by 10% from 
2020 levels by the end of 2025, we continuously 
evaluate our energy consumption and emissions 
to identify areas for improvement. We also seek 
to collaborate with our stakeholders to develop 
innovative solutions that promote sustainable 
practices and reduce our overall environmental 
impact.
In pursuit of combatting climate change and 
reducing carbon emissions resulting from our 
activities, we are actively working on optimizing 
production processes and reducing energy 
consumption. In 2022, our initiatives focused 
on energy efficiency resulted in 24,515 MWh of 
energy saving. As a result, energy consumption per 
product decreased 8% from 0.40 MWh/ton to 0.36 
MWh/ton compared to the base year.
With a 2% decrease compared to last year, our 
total Scope 1 emissions in 2022 realized as 269,701 
tons of CO2, and our Scope 2 emissions decreased 
by 91% through our renewable electricity 
procurement and were reduced to 25,776 tons of 
CO2. Overall, we achieved a remarkable reduction 
in total Scope 1 and Scope 2 emissions, amounting 
to 275,172 tons of CO2. Similarly, our carbon 
emission intensity decreased 52%, from 0.11 tons 
CO2/ton to 0.05 CO2/ton, compared to 2021. 
Devrim Çubukçu
Sustainability, Corporate and 
Government Affairs Coordinator
Embracing energy efficiency solutions and harnessing the power of 
renewable energy technologies serve as pivotal catalysts driving clean 
energy transitions and facilitating significant reductions in carbon 
emissions today.
At Eczacıbaşı, we prioritize the transition to cleaner energy and have set 
a target to reduce our energy intensity by 10% compared to the 2020 
base year by the end of 2025. In 2022, we deployed a total of 114 energy 
efficiency projects that yielded 24,515 MWh of energy savings in the year, 
leading to an 10% reduction in energy intensity, from 0.40 MWh/ton to 0.36 
MWh/ton, compared to the base year. Furthermore, at the Group level, we 
have successfully procured 95% of our electricity demand from renewable 
sources. These proactive measures have resulted in significant reductions 
of 2% in our Scope 1 emissions and 91% in our Scope 2 emissions compared 
to 2021. In overall, we achieved a 52% decline in our carbon intensity, 
reducing it from 0.11 tons CO2/ton to 0.05 tons CO2/ton 
 with respect to 
2021.
As part of our continued dedication to renewable energy investments, 
we will invest in renewable energy with an installed capacity of 83 MW at 
the end of 2025. In 2022, we made substantial strides towards this goal, 
successfully reaching 9 MW of renewable energy production capacity 
which enabled us to generate a total of 1,407 MWh of renewable electricity.
“
“
Eczacıbaşı Building Products
Ceramic Sanitaryware Plant
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 69
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

At Eczacıbaşı Building Products – 
Bathrooms (EBPB), we are committed to 
reducing our environmental impact by 
optimizing our production processes and 
improving energy efficiency. To this end, 
we have undertaken numerous initiatives 
to reduce our carbon footprint and the 
carbon intensity of our products.
As part of our ongoing efforts in energy 
management, Eczacıbaşı Building 
Products – Bathrooms has implemented 
approximately 80 energy efficiency 
projects. These projects focus on a range 
of areas, including waste heat recovery, 
efficient lighting, process and design 
optimization, and equipment renewal.
Some of these projects are;	
•	Optimized production processes 
to prevent excessive energy usage, 
including reducing the worktime of the 
dryers, preventing unnecessary use of 
hydraulic pump motors, and transition 
to uninterrupted working system in 
induction furnace. The project resulted 
in a total of 2,606 MWh of energy being 
saved, and 1,464 tons of CO2 emissions 
were prevented. 
•	Expanded the use of waste heat 
recovery and economizer systems 
in different production processes 
including tunnel kilns, boilers, furnaces, 
pre-dryer, and casting processes, 
resulting in the savings of 1,468 MWh of 
energy and the prevention of 824 tons 
of CO2.
•	Switched to high-efficient motors and 
dryers, resulting in the savings of 1,629 
MWh of energy and the prevention of 
915 tons of CO2 emissions.
•	Prevented the use of unnecessary 
heating by digitizing heating 
expenditures and adjusting internal 
heating according to the outside 
temperature, resulting in the savings 
of 2,187 MWh of energy and the 
prevention of 1,229 tons of CO2 
emissions.
•	Prevented heat losses and eliminated 
air, heat, and water leaks, resulting 
in the savings of 142 MWh of energy 
and the prevention of 93 tons of CO2 
emissions.
•	Increased productivity with design 
changes and reducing scrap rates, 
resulting in the savings of 220 MWh of 
energy and the prevention of 123 tons 
of CO2 emissions.
Result: Collectively, these efforts resulted 
in a savings of over 8,700 MWh of 
energy, which corresponds to a reduction 
of 4,891 tons of CO2 emissions through 
the implementation of energy efficiency 
projects.
VitrA Tiles is committed to enhancing 
energy efficiency in its production 
processes, undertaking several projects 
aimed at curbing excessive energy 
consumption and bolstering process 
efficiency. These initiatives reflect the 
organization’s unwavering dedication to 
sustainable practices and responsible 
resource management.
With these projects, VitrA Tiles:
•	Implemented waste heat recovery 
systems in kilns, spray dryers, press 
dryers, and pre-kiln drying processes, 
resulting in the savings of 3,745 MWh of 
energy and the prevention of 663 tons 
of CO2.
•	Maintained equipment and repaired 
insulation materials to prevent heat 
loss, resulting in the savings of 2,929 
MWh of energy and the prevention of 
518 tons of CO2 emissions.
•	Developed a low-density sludge recipe 
by examining the rheological properties 
of high-density sludge, resulting in 
the savings of 5,107 MWh of energy 
and the prevention of 904 tons of CO2 
emissions.
•	Automated spray dryer’s fans and 
optimized the flow rate, resulting in 
the savings of 182 MWh of energy 
and the prevention of 102 tons of CO2 
emissions.
•	Optimization studies have been 
conducted in press drying units, 
resulting in the savings of 440 MWh of 
energy and the prevention of 247 tons 
of CO2 emissions.
Result: As a result of energy efficiency 
projects; 12,403 MWh energy is saved, 
which corresponds to approximately 
2,434 tons of CO2 emissions.
Building Products – Bathrooms
Building Products – Tiles
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 71
VitrA Showroom Nişantaşı
VitrA Tiles Bozüyük
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

•	Replaced the pulper blades, which 
is responsible for processing pulp in 
tissue production, with more efficient 
design, resulting in the savings of 47 
MWh of energy and the prevention of 
20 tons of CO2 emissions annually. 
•	Detected and repaired the air leaks in 
the air supply system, resulting in the 
savings of 9,893 kWh of energy and the 
prevention of 5,561 kg of CO2 emissions 
annually.
•	Replaced and renewed the insulation 
over the steam pipelines, resulting in 
the savings approximately of 130 MWh 
of energy and the prevention of 23,031 
kg of CO2 emissions annually.
•	Replaced old compressors with more 
efficient engines, resulting in the 
savings of approximately 342.5 MWh of 
energy and the prevention of 192.5 tons 
of CO2 emissions annually.
Result: In addition to these energy 
efficiency projects above, 727 MWh of 
energy was saved by all projects annually 
which corresponds to approximately 359 
tons of CO2 emissions.
In its pursuit of operational excellence 
within the natural resources sector, 
Esan has implemented several energy 
efficiency projects in 2022. These 
projects have focused on a range 
of key areas, including production 
process optimization, HVAC system 
enhancements, compressed air system 
improvements, heat recovery through 
insulation, and efficient motor transitions. 
By prioritizing such initiatives, Esan 
has demonstrated a commitment to 
sustainability and responsible resource 
management, while also bolstering its 
overall operational efficiency.
With these projects, Esan:
•	Increased the capacity of grinders 
with process design modifications and 
increased the overall energy efficiency 
with the implementation of “Super 
Grinding Project”.
•	Renewed the return pool pumps and 
automized the streams to enhance 
process efficiency.
•	Detected and repaired the air leaks in 
the air supply system periodically.
•		Replaced existing electric motors 
with more efficient motors in multiple 
locations.
•		Renewed the air conditioning systems 
and switched to more efficient 
industrial cooling systems in multiple 
locations.
Result: Overall, these projects saved 
approximately 2,300 MWh, which 
corresponds to approximately 894 tons 
of CO2 emissions prevented.
Eczacıbası Consumer Products is 
dedicated to identifying and addressing 
bottlenecks within its production 
lines and is constantly exploring 
potential solutions to promote energy 
efficiency. In pursuit of this objective, 
Eczacıbası Consumer Products launched 
several projects in 2022, focused on 
optimizing production processes, HVAC 
systems (heating, ventilation, and air 
conditioning), implementing insulation 
for heat recovery, and transitioning to 
more efficient motors. These initiatives 
have successfully contributed to reducing 
energy consumption across Eczacıbası 
Consumer Products’s facilities located in 
Turkey.
Some of these projects are;
•	Optimized the set pressure of reverse 
osmosis process in water reuse plant, 
resulting in the savings of 227 kWh of 
energy and the prevention of 128 kg of 
CO2 emissions annually.
Consumer Products
Natural Resources
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 73
Esan Eczacıbaşı Industrial Raw
Materials Co.
Eczacıbaşı Consumer Products
Tissue Paper Plant
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Efficiency in Logistics and Transportation
At Eczacıbaşı, we place a strong emphasis 
on reducing energy consumption and carbon 
emissions across our value chain activities, 
particularly in the areas of logistics and 
transportation. Given the significant impact 
of transportation on our carbon footprint, 
we have prioritized a range of innovative 
solutions to optimize our processes and 
achieve greater efficiency.
We rely on a diverse range of logistics 
solutions to transport our products across 
the globe, and we are constantly seeking 
new ways to improve the sustainability of 
these processes. This includes prioritizing 
multi-modal transportation routes, 
reorganizing factory layouts and business 
operations to reduce distances, and 
partnering with logistics providers who offer 
sustainable and efficient transport solutions.
By focusing on these initiatives, we 
are actively working to reduce our 
environmental impact and promote 
responsible resource management across 
our operations.
Building Products – Bathroom
In an effort to enhance transportation 
efficiency and minimize the 
environmental impact of our logistics 
activities, Eczacıbaşı Building Products 
- Bathroom (EBPB) has implemented 
several optimization projects. These 
initiatives have included reducing partial 
loads, increasing container and vehicle 
occupancy through the utilization of 
digital solutions, adapting transport 
methods to align with dispatch sizes, and 
optimizing packaging and routes.
•	EBPB’s initiatives aimed at enhancing 
in-pallet and vehicle occupancy has 
yielded a saving of 36 tons of material 
and 4,180 liters of fuel.
•	The enhancement of material processes 
and the adoption of alternative 
materials have resulted in substantial 
reductions in resource consumption in 
logistics operations. These initiatives 
resulted in a savings of 16,589 liters of 
fuel oil, 198 tons of material, and 23,584 
liters of water, as well as the savings of 
2,586 kWh of electricity.
Consumer Products
As logistic activities produce significant 
levels of carbon emissions, Eczacıbası 
Consumer Products actively seeks 
solutions to reduce its environmental 
impact related with its logistics activities. 
•	Eczacıbası Consumer Products 
optimized its truck capacity 
by removing pallets for certain 
destinations, allowing for increased 
loading volume through floor loading. 
As a result, Eczacıbası Consumer 
Products reduced the number of 
vehicles required to transport the same 
amount of goods, leading to 491 fewer 
trucks on the road. This change also 
resulted in a 40% reduction in fuel 
consumption, saving 110,573 liters of 
fuel and preventing 295 tons of CO2 
emissions.
•	By using railway transportation instead 
of road shipments to Bulgaria and 
Kazakhstan, Eczacıbası Consumer 
Products reduced a total of 493 tons of 
CO2 emissions.
Kanyon 
Kanyon is committed to managing its 
energy consumption in alignment with 
Group targets. To achieve this objective, 
Kanyon has already implemented several 
energy efficiency projects and invested 
in renewable energy generation. By 
prioritizing these initiatives, Kanyon 
is actively contributing to the Group’s 
broader sustainability goals while also 
enhancing its own operational efficiency.
•	Kanyon has 100 solar panels that fulfill 
35% of its annual hot water energy 
needs. Furthermore, the solar power 
plant has led to savings up to 67,325 
m3 natural gas per year and prevented 
127 tons of CO2.
•	Kanyon is equipped with a 
cogeneration system that has a 400-
kW electricity generation capacity, 
providing an instant supply of 
electricity equivalent to the usage 
of 150 apartments. Furthermore, the 
system effectively utilizes waste heat 
for heating during winter. 
•	In the final quarter of 2022, Kanyon 
has started upgrading its lighting 
equipment to enhance their efficiency. 
With the replacement of 628 armatures, 
the project is expected to save a 
total of 237 kWh of energy per year, 
equivalent to 130 kg CO2.
•	At Kanyon office parking lot, four 
electrical charging stations have been 
installed, preventing approximately 108 
tons of CO2 emission in 2022. 
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 75
Kanyon Management 
and Marketing Inc.
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Renewable Energy
At Eczacıbaşı Group, we are 
committed to staying at the 
forefront of emerging technologies 
and opportunities in the energy 
sector. As part of this commitment, 
we regularly conduct feasibility 
studies to explore the potential 
of meeting our electricity needs 
through renewable sources.
We recognize the importance 
of achieving greater energy 
independence and self-sufficiency, 
and to this end, we have 
increased our investments in 
renewable energy generation and 
procurement.
Generating Our Own Electricity from 
Renewables
As part of our ongoing commitment 
to investing in renewable energy, we 
aim to complete our current 83 MW 
projects and to realize more by evaluating 
other project opportunities by the 
end of 2025. At the end of 2030, our 
ambition is to provide 100% of electricity 
consumption of energy-intensive Group 
Companies VitrA Tiles and Eczacıbaşı 
Building Products; and 50% of electricity 
consumption of Esan and Eczacıbaşı 
Consumer Products from self-produced 
renewable energy. Our ambition for 
overall renewable energy consumption is 
to reach approximately 65% by 2030. To 
reach this target, we have continued to 
implement a range of renewable energy 
technologies across our locations.
In 2022, we made significant progress 
towards this objective, with 9 MW 
of renewable energy production 
capacity now in place. This allowed 
us to produce a total of 2,135 MWh of 
renewable electricity throughout the year, 
representing a significant contribution 
towards our overall sustainability goals.
As the transition to a low-carbon future accelerates, the use of 
renewable energy is becoming ever-critical. Driven by increased 
support from governments and ambitious net zero goals, global 
renewable electricity capacity is expected to rise more than 75% 
from 2020 levels by 2027.2 While rising costs for key materials 
used to make solar panels and wind turbines create challenges 
for the growth of renewables in the upcoming years, governments 
and businesses need to play their part in maximizing speed 
and adaptability of renewable energy transition to decarbonize 
economies.
2	 IEA (International Energy Agency)
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 77
Esan Eczacıbaşı Industrial 
Raw Materials Güllük Depot 
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Building Products - 
Bathrooms
In 2022 Eczacıbaşı Building 
Products - Bathroom installed 
its very first solar power plant 
on one of the roofs of the 
ceramic sanitary ware factory 
located in the VitrA Production 
Campus in Bozüyük. The solar 
power plant has an installed 
power of 4 MW. In pursuit of 
further increasing energy self-
sufficiency, EBPB aims to reach 
18.8 MW installed capacity 
at the end of 2025. Intema, 
one of Eczacıbaşı Building 
Products’ brands, has also 
installed solar panels on the 
roofs of the stores in Ankara, 
Suadiye, and Bodrum.
Building Products - 
Tiles
In addition to the installation 
of photovoltaic power capacity 
of 50 kW in 2021, VitrA Tiles 
has completed the installation 
of a roof-top solar plant with 
an installed capacity of 3.5 MW 
at Bozüyük facility in 2022, 
which will start operating in 
2023. Another investment, 
30 MW installed capacity 
ground-mounted solar plant is 
planned to be commissioned 
in 2024. In addition to 
renewable energy, VitrA Tiles 
is investigating the production, 
storage and use of green 
hydrogen as an alternative fuel 
in manufacturing processes to 
reduce its carbon intensity.
Consumer Products
Eczacıbaşı Consumer Products 
has installed 0.8 MW of roof-
top solar plant at Gebze 
production facility which will 
supply 72% of energy demand 
of Gebze Baby Care facility 
in optimum conditions. At 
the end of 2023, Eczacıbası 
Consumer Products plans to 
expand the investment in other 
locations and reach 5.6 MW 
capacity in total.
Green Electricity Procurement
To complement our approach, we have purchased I-REC 
certified renewable electricity in 2022 for all our operations in 
Turkey, corresponding to 95% of total electricity consumption 
of the Group. This allowed us to avoid 279,365 tons of CO2 
emissions.
Natural Resources
In 2022, Esan has produced 
1,966 MWh of electricity 
generated from the solar 
power plants in Güllük and 
Yeniköy locations. With the 
new solar and wind power 
plant investments, the target 
for 2025 is to generate 
approximately 15% of its 
electricity from renewables.
Company
Locations
Total 
GWh
Eczacıbaşı Building Products - 
Bathrooms
Turkey
74
VitrA Tiles
Turkey
89
Eczacıbaşı Consumer Products
Turkey
154
Natural Resources (Esan)
Turkey
159
Other Products and Services
Turkey
10
Total
Turkey
486
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 79
Eczacıbaşı Consumer Products
Baby and Personal Care Plant
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Water Management
Water is a vital input in the production processes 
of all Eczacıbaşı Group companies. As part of our 
commitment to responsible production, we have 
implemented a range of measures to protect and 
preserve water sources, while also promoting 
sustainable resource management.
Our efforts in this area are focused on reducing 
water use, ensuring efficient use, and increasing 
wastewater recovery. We carefully consider 
environmental and social needs during water 
withdrawal, and regularly perform assessments to 
manage water-related risks.
To support these initiatives, we have established 
a Water Management Working Group, which is 
responsible for monitoring and analyzing the 
performance of all Group companies in relation 
to water use. This group reports directly to senior 
management, and is tasked with carrying out 
preliminary studies, setting goals, and developing 
action plans to ensure efficient use of water 
resources across all of our operations.
Throughout the year, Group companies undertook 
multiple projects to promote responsible water 
use to meet our commitment of reducing water 
consumption per ton of product by 18% from 2020 
levels at the end of 2025. These projects included a 
range of initiatives, including optimizing processes 
to maximize efficient water use and improving 
water treatment to increase recycling. Our efforts 
allowed for approximately 292,000 m3 of water 
saving. As a result, we reduced our water intensity 
by 8% in 2022, compared to last year.
Consumer Products 
Eczacıbası Consumer Products has 
detected potential improvement areas 
and initiated multiple projects to promote 
water savings.
•	Cleaning and recycling wastewater 
in the production process results in a 
saving of 270 m3 of water. Optimization 
of R/O system results in a saving of 675 
m3 of water.
•	Optimizing wire section high pressure 
showers diameter in Paper Machine 
results in a saving of 4,167 m3 of water.
•	Optimization of wastewater treatment 
plant tank cleaning process results in a 
saving of 27,345 m3 of water.
Result: Overall, Eczacıbaşı Consumer 
Products’ initiatives led to a total of 
32,457 m3 of saved water annually, which 
corresponds to 2% of freshwater usage.
Kanyon 
At Kanyon, we are committed to reducing 
our water footprint and promoting 
responsible resource management 
across all our operations. To achieve this 
goal, we have installed a cutting-edge 
gray water reuse system that allows us 
to collect and treat water from various 
sources, including bluff, sub-foundation, 
and rainwater from our cooling towers. 
The system features a 230 m3 tank, which 
is used to collect and treat the water 
before it is reused for irrigation and toilet 
reservoirs. 
Result: As a result of this project, 
approximately 3,600 m3 of fresh water is 
saved annually.
Building Products – Bathrooms 
At Eczacıbaşı Building Products - 
Bathrooms, we are committed to 
producing high-quality products 
that promote water conservation, 
without compromising on hygiene or 
human well-being. To achieve this, we 
have implemented a range of water 
management projects aimed at improving 
water efficiency and maximizing 
the reuse of water in our production 
processes.
•	EBPB is using treated water instead 
of freshwater in production for several 
years. As a result, 150,000 m3 of water, 
has been treated and reused in 2022. 
This amount exceeds the initial saving 
at the outset of the project in 2007 by 
a factor of five. 
•	Reusing glazed water allowed an 
estimated 25,000 m3 of water saving 
per year
-	 Reusing glazed water in mill filling 
during glaze preparation.
-	 Collecting water in glaze recovery 
pools for reusing in cleaning of 
glazing robots.
-	 Enhancing the sensitivity of 
the glazing robots to detect 
contamination, which results in 
reduced water usage. 
-	 Reducing water consumption by 
implementing water control sensors, 
automating mold cleaning, and 
modernizing vacuum pumps used in 
pressure casting.
Result: A total of 175,000 m3 of water, 
corresponding to 44% of the total water 
usage of EBPB, was treated and reused in 
2022.
Building Products – Tiles 
VitrA Tiles is dedicated to implementing 
water-saving measures to improve water 
efficiency and reduce water withdrawal in 
its facilities.
•	Recycling 100% of our industrial 
wastewater by recovering and reusing it 
in production in all facilities.
•	Developing a low-density sludge recipe 
by examining the rheological properties 
of high-density sludge, resulting in a 
saving of 8,297 m3 of water.
Result: As a result of ambitious efforts, 
81,011 m3 of water, which corresponds to 
22% of freshwater usage, is recycled.
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 81
Eczacıbaşı Consumer Products
Baby and Personal Care Plant
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Circular Economy
The ever-increasing demand for raw materials, coupled with 
the declining supply of natural resources, is putting immense 
pressure on the environment. In 2022, it was estimated 
that the planet’s natural resources used up would require 
1.75 earths to replenish. To combat global challenges, such 
as climate change, biodiversity loss, and pollution, it is 
imperative to transition from the current linear “take-make-
waste” economic system to a circular economy model that 
respects the finite nature of our planet’s resources.
At Eczacıbaşı Group, we recognize the importance of adopting 
circular economy principles in our operations. We prioritize 
reducing our environmental impact from design to end-of-use 
and strive to safeguard the sustainability of our limited natural 
resources. Our core values are resource efficiency, design for 
longevity and functionality, and the utilization of waste as a 
resource. We are committed to reducing our resource use and 
waste, opting for recycled or lower environmental footprint 
materials, and maximizing recovery.
The Circular Economy Working Group, comprised of 
representatives from Group companies, is responsible for 
guiding our resource and waste management practices. 
The Working Group sets goals, establishes action plans, 
and monitors progress, implementing waste management, 
recovery, and recycling projects across the Group. To minimize 
environmental impacts throughout product life cycles, 
the Circular Economy Working Group encourages Group 
companies to develop circular business models that prioritize 
resource efficiency and closed-loop systems.
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 83
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Building Products – Bathrooms
At the heart of Eczacıbaşı Building Products 
– Bathrooms’ sustainability philosophy lies 
the unwavering commitment to cultivating 
a sustainable future in all endeavors while 
safeguarding the delicate balance of the 
environment, resources, society and business. 
The fundamental objective of our business is the 
creation of essential, high-quality products that 
promote hygiene, cleanliness and well-being for 
all. Our relentless pursuit of innovation is aimed at 
yielding superior sustainability benefits. 
EBPB continues to shape the future of the 
bathroom by introducing more innovative and 
sustainable products under the VitrA, Artema, 
burgbad, and Intema segments. By promoting 
product stewardship, aiming for resource 
efficiency and prioritizing sustainability in design, 
EBPB focuses on not only increasing the end-
of-life period of its products but also raising the 
sustainability awareness of end users.
-	 VitrA and Artema provide a diverse range 
of sustainable solutions that are designed to 
meet the requirements of globally recognized 
green building rating systems, including LEED 
(Leadership in Energy and Environmental 
Design), BREEAM (Building Research 
Establishment Environmental Assessment 
Method), and DGNB (Deutsche Gesellschaft für 
Nachhaltiges Bauen E.V.) certifications.
-	 Within the framework of the ISO 14040 
standard, Ceramic sanitaryware, faucets, 
and bathroom furniture are certified with 
Environmental Product Declaration (Type III), 
verified by Germany’s third-party independent 
verification body, the Association of Building and 
Environment Institute (IBU).
-	 As the first brand receiving the Unified Water 
Label certificate in Turkey, Artema promotes 
transparency in water consumption by placing 
the Label on its packaging and displaying the 
information about the products’ consumption 
levels.
-	 Design optimization and product innovation 
projects generate significant opportunities for 
resource efficiency. These include runner and riser 
design optimization that enabled raw material 
reduction of 101 tons, redesigning the runner 
pieces of faucet production and decreasing 
thickness in body which resulted in 15 tons of raw 
material reduction.
Water-saving Products:
-	 The World’s Most Water Saving WC Pan: 2.5/4 
liters dual flush WC and flushing system is one 
of the VitrA’s revolutionary solutions and the 
world’s first WC approved by German Standard 
Institution (LGA). The system can reduce water 
consumption up to 60%.
-	 Hygienic Waterless Urinal: VitrA waterless 
urinal’s environmental-friendly technology can 
save up to 150 tons of water every year and 
provide superior hygiene at the same time.
-	 BlueEco Technology: By moving 90 degrees to 
the left, the BluEco cartridge provides a cold 
stream of water even when the tap handle is in 
the middle. Hot water flows when the handle 
is moved to the left, thereby preventing the 
unnecessary use of hot water. The cartridge 
offers up to 60% energy savings, enough to heat 
17 tons of water per year.
Touch Free Hand Wash Technology: 
•	
40% of VitrA’s touch-free basin mixers use 
only 1.3 liters/minute of water, reducing water 
consumption by up to 90%.
•	
VitrA is continuing to develop its touch-free 
technology and expand its touch-free product 
range to increase hygiene in public toilets and 
reduce excessive water use.
•	
VitrA’s touch-free basin mixers are controlled 
by a built-in sensor which detects the user 
and contributes to water saving by stopping 
the flow as soon as the user moves away from 
the detection area.
Aquaheat Technology – Thermostatic Bath Mixers:
•	
AquaHeat mixers are equipped with a 
thermostatic cartridge that ensures a 
constant temperature chosen by the user for 
a comfortable shower or bath experience.
•	
The thermostatic cartridge eliminates the 
need to adjust the temperature and the risk 
of scalding due to fluctuations in the water 
supply temperature. Additionally, it provides 
a constant temperature and prevents excess 
energy use.
•	
The safety button, which prevents water 
temperature from exceeding 38°C, makes 
AquaHeat mixers ideal for children and elderly 
individuals.
•	
The flow control button helps regulate the 
flow rate, leading to water savings of up to 
35%. Safe touch technology ensures a safer 
and more enjoyable shower by keeping the 
mixer body from getting too hot.
The unsustainable depletion of 
the world’s natural resources, in 
contrast to their replenishment 
rate, is an indication of the dire 
state of our planet’s ecological 
health. At Eczacıbaşı Group, we 
recognize the imperative need to 
mitigate our reliance on such finite 
resources. Consequently, we have 
made substantial investments in 
cutting-edge technologies and 
the implementation of industry-
leading methodologies to bolster the 
efficiency of our production lines, 
thereby facilitating the manufacture 
of products that are both sustainable 
and environmentally responsible.
Product 
Responsibility 
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 85
BlueEco 
Technology 
Hygienic Waterless Urinal 
Aquaheat
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Building Products – Tiles
As a responsible producer, VitrA Tiles is 
committed to enhancing its sustainable 
product portfolio. In doing so, VitrA Tiles 
works to communicate the environmental 
impact of its products transparently and 
improve the sustainability credentials of its 
products.
-	 VitrA Tiles’ product portfolio consists of 
products containing recycled content up to 
30%.
-	 Wall tiles have recently received QB (Quality 
in Building) WallPEC certificate in 2022 
confirming the quality of wall tiles in terms 
of dimensions, water absorption, breaking 
strength, impacts, permeability, chemicals, 
and stain resistance. 
-	 Certain product groups hold the 
Environmental Label issued by Turkish 
Ministry of Environment, Urbanization, and 
Climate Change.
- 	All tile products are certified with 
Underwriters Laboratories’ Green Guard 
and Green Guard Gold certificates, which 
verifies that the volatile chemicals contained 
in products do not pose risk to health and 
air quality when used indoors at room 
temperatures.
-	 All VitrA Tiles products contribute to green 
building solutions. 
-	 V-Agent, a smart surface technology applied 
to floor and wall tiles, reduces the effect 
of corona viruses and bacteria on the tile 
surface by 99.99%. Tiles produced with 
V-Agent technology are also environmentally 
friendly, as it requires significantly less 
chemical cleaning agents to achieve elevated 
levels of hygiene.
Consumer Products
Eczacıbaşı Consumer Products, Turkey’s 
preeminent personal care company, places 
responsible consumption at the forefront of 
its business strategy. Through its portfolio of 
leading and pioneer brands in tissue papers, 
wet wipes, personal care, baby care, home 
care, and away-from-home cleaning products, 
Eczacıbası Consumer Products is dedicated to 
promoting clean and healthy living.
Eczacıbası Consumer Products’s commitment 
to sustainability is underpinned by its 
innovative research and development (R&D) 
programs, which are aimed at maximizing 
the efficacy and purity of its products while 
minimizing material usage during production. 
For instance, Eczacıbası Consumer Products’s 
newborn wet wipes are made exclusively from 
100% plant-based fibers and organic cottons, 
emphasizing the company’s unwavering 
dedication to environmental stewardship.
Furthermore, Eczacıbası Consumer Products’s 
product line includes “Green Care,” which offers 
eco-friendly cleaning and hygiene products 
that contain surfactants that are 100% 
biodegradable. By providing these sustainable 
alternatives, Eczacıbası Consumer Products 
is taking proactive steps to reduce its carbon 
footprint and promote sustainable living 
practices:
-	 As a responsible producer, Eczacıbası 
Consumer Products’s paper production has 
been awarded a Forest Stewardship Council 
Chain of Custody (FSC™ CoC) certificate, 
declaring raw material (pulp) is obtained from 
responsibly managed forests.
-	 Maratem Duo is developed as an eco-
friendly cleaning product. This product 
is environmentally friendly and has an 
automatic dilution cap that prevents the 
excessive use of chemicals and spills, making 
it safe and easy to use for away-from-home 
users.
-	 In addition, being 3x longer than standard 
paper towels, Eczacıbası Consumer 
Products’s Giant Solo paper towel reduces 
the amount of cardboard in the product 
by 57% and the amount of polyethylene 
packaging by 10%.
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 87
VitrA V-Agent
Eczacıbaşı Consumer Products
Tissue Paper Manisa Plant
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Projections indicate that waste generation will drastically 
outpace population growth by more than double 
by 20501. Despite the improvements and innovative 
solutions, waste management is still a complex problem 
that requires urgent action.
As a prominent global industrial group, Eczacıbaşı 
recognizes its pivotal role in mitigating operational waste 
and promoting the adoption of a circular economy model. 
Our organization is committed to adopting a “zero 
waste” approach in all our waste management practices, 
placing significant emphasis on preventing waste at its 
source.
At every stage of production, from design to the end of 
our products’ economic life, we are dedicated to closely 
monitoring the environmental impact of our operations. 
We have implemented comprehensive processes and 
procedures to ensure that waste is reduced, separated, 
recovered, and, wherever feasible, treated as a valuable 
resource.
Across the Eczacıbaşı Group, the share of recycled waste 
amounted to 68.4% 
in 2022.
Throughout the year, Eczacıbaşı has been steadfast in 
its efforts to optimize waste generation and implement 
circular economy principles across the entire Group. 
 1 World Bank Group
Waste Management
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 89
Eczacıbaşı Consumer Products
Tissue Paper Manisa Plant
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Building Products – Bathrooms
Eczacıbaşı Building Products – Bathrooms 
continues to transform its production 
processes and supply chain to reduce 
natural resource usage. Hence, Bath Group 
focuses on decreasing material usage, 
minimizing waste, and utilizing production 
outputs through internal or external 
industrial symbiosis initiatives.
-	 In production processes, EBPB reused 
2,150 tons of waste fine fire clay (FFC) 
ceramic products, effectively reducing 
110,500 tons of sludge per year. 
-	 Collection of brass wastes in production 
and reuse them by melting in the furnaces. 
By doing this we reach zero raw material 
waste in faucet production. In 2022, 341 
tons of brass per year has been saved 
which refers to 27% of all raw material 
usage.
-	 With external industrial symbiosis 
initiatives, 9,600 tons of waste plaster 
molds, 29,500 tons of waste ceramic 
products, 1,100 tons of core sand and 
18,500 tons of wastewater treatment 
sludge were used as alternative raw 
materials in tile and cement industries. 
-	 Carried out several initiatives to reduce 
the environmental impact of packaging 
through decreasing thickness of 
packaging materials, reusing scrap 
materials including cartons and 
shrinks, switching to alternative boxes, 
redesigning, and repairing pallets.
Result: Together, these efforts 
have resulted in a conservation of 
approximately 15%, equating to roughly 72 
tons of shrink; 50 tons of cardboard, 160 
tons of wood and resulted in an increase 
in the share of recycled waste from 78% to 
87% in 2022.
Building Products – Tiles 
VitrA Tiles places a high priority on sourcing 
materials that have minimal environmental 
impact. Additionally, our manufacturing 
processes are designed to emphasize 
resource efficiency while minimizing waste. 
-	 Decrease in raw material usage to produce 
the same amount of product by reducing 
the thickness of tile products.
-	 Using 10,369 tons of industrial treated 
sludge formed at the industrial wastewater 
treatment plant at the EBPB Bozüyük 
production facility as an alternative raw 
material in tile production processes.  
-	 Reducing waste generated during 
production through process 
improvements.
-	 Ensuring the complete recycling of 
all green waste generated within our 
production facility
-	 Utilizing a portion of, approximately 
16,000 tons, fired scraps in our production 
process and the remaining portion, 
approximately 9,000 tons, to cement 
factories for complete recycling.
-	 With the signing of agreements with 
two ceramic tile manufacturers, VitrA 
Tiles used 2,000 tons of fired tile as an 
alternative raw material in manufacturing, 
marking the agreements a pioneering 
initiative in the Turkish tile sector.
Result: Our efforts throughout our facilities 
resulted in 15,047 tons of recycled waste
Consumer Products 
Eczacıbası Consumer Products 
focuses on efficient use of 
raw materials and minimizes 
waste by recycling and reusing 
it in production processes. In 
pursuit of these objectives, 
Eczacıbası Consumer Products 
undertakes different projects:
-	 An initiative was undertaken 
to collect old pallets and 
eliminate the use of new 
ones, resulting in an increase 
in the reuse ratio of old 
pallets to 89% in 2022.
-	 Through industrial 
symbiosis collaborations, 
process sludge from 
paper production is being 
converted into insoles used 
in shoe production, which 
accounts for 24% of the total 
waste.
-	 Selin Cologne saved 
approximately 1.5 tons of 
plastic by removing the PE 
shrink materials from their 
parcels.
-	 12 old computers were 
donated to individuals in 
need, while unusable ones 
were recycled through 
certified e-waste companies.
Result: Our efforts throughout 
our facilities resulted reaching 
95% recycled waste rate.
Natural Resources 
Esan’s waste management strategy aims for 
increasing recycling rate by prioritizing circularity and 
implementing industrial symbiosis projects through 
partnerships.
-	 Through industrial symbiosis project, 72,919 tons of 
residue from sedimentation pond process is used as 
either fill or input material in concrete production 
sector.
-	 At our Bozüyük Plant, we are repurposing waste 
clay generated from a beneficiation plant for glass 
production as a raw blend material, effectively reusing 
approximately 14% (equivalent to 16,800 tons annually) 
of the total waste clay generated each year. 
-	 The residual materials generated by Bozüyük and 
Çine plants have been diverted to concrete and 
cement plants for recycling, with the goal of utilizing 
raw materials entering the facility in accordance with 
the needs of different industries, through a circular 
economy approach
Result: As a result of these partnerships, Esan has 
valorized 120,000 tons of waste residues and diverted 
14% of clay generation from landfills.
Kanyon
Kanyon approaches waste from a zero-waste 
perspective. In pursuit of this goal:
-	 Kanyon has implemented several measures at our 
Kanyon office to reduce and recycle waste. These 
measures include the use of a compost machine to 
recover organic waste and produce fertilizer. In 2022, 
7.7 tons of domestic waste were processed through 
this machine, leading to the production of two tons of 
compost. 
-	 Waste collection boxes have also been provided for 
visitors.
-	 Kanyon focuses on promoting recycling awareness by 
organizing events where famous personalities’ clothing 
is put up for sale, with the proceeds going to charitable 
organizations.
Results: On average, 7.7 tons of domestic waste was 
recycled and made compost in 2022.
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 91
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Investing 
in People
Eczacıbaşı Group prioritizes the investment 
in people to foster the well-being of 
our employees and drive the long-term 
prosperity of our organization. Our ultimate 
goal is to provide purposeful and equitable 
employment opportunities to all while 
fostering a diverse and inclusive culture that 
celebrates differences.
In pursuit of this objective, we are committed 
to creating a working environment that 
upholds exceptional working conditions, 
safeguards the health and well-being 
of our employees, and generates ample 
opportunities for professional and personal 
growth to help them reach their full 
potential.
We recognize that our people are the 
cornerstone of our organization, and 
therefore, we have a fundamental 
responsibility to add value to our community. 
Accordingly, we have developed a 
comprehensive set of strategies that enable 
us to make a positive impact on the lives 
of those within our sphere of influence. We 
remain dedicated to fulfilling this purpose 
and will continue to work tirelessly to create 
a better future for all.
5
VitrA Tiles
Bozüyük
Equal Opportunity 	
94
	
Equal, Diverse and Inclusive Workplace	
96
	
Attracting, Developing and Retaining Talent	
106
Health and Wellbeing	
120
	
Health, Safety and Wellbeing	
121
Community and Social Vitality	
124
	
Social Investment	
125
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 93
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Equal Opportunity 
Through our diversity and 
inclusion initiatives, we aim to 
promote a workplace where 
every employee feels valued, 
respected, and supported, 
enabling them to reach their 
full potential. We recognize 
that embracing diversity is not 
only the right thing to do but 
also essential to the success of 
our organization. Therefore, we 
remain committed to creating 
an inclusive workplace that 
celebrates diversity and offers 
equal opportunities for all.
At Eczacıbaşı Group, we believe that being 
responsible employers requires us to treat our 
employees with the utmost respect and dignity 
while remaining attuned to recent developments in 
the world. As such, we are committed to designing 
our human resources (HR) strategies and practices 
in line with internationally recognized standards, 
including the United Nations Universal Declaration 
of Human Rights, the United Nations Women’s 
Empowerment Principles (WEPs), and the relevant 
decisions of the International Labor Organization 
(ILO).
To ensure that we remain fully committed 
to these principles, we have established the 
“ALLforALL” Equal Opportunities Committee. 
This committee comprises representatives from 
all companies within the Group and is responsible 
for coordinating and evaluating equal opportunity 
efforts across the organization.
Our commitment to gender equality and equal 
opportunities is further reinforced by the Group 
Gender Equality and Equal Opportunities 
Policy, which sets out the general principles and 
commitments adopted by the Group on this 
matter. This policy applies to every company within 
our organization, from the highest to the lowest, 
and we ensure that our suppliers and business 
partners comply with the guidelines outlined in this 
policy.
At Eczacıbaşı Group, we firmly believe in the value of people, 
which is why we place them at the heart of our human resource 
strategy. We are dedicated to providing equal opportunities 
to all individuals, irrespective of their gender, religion, national 
origin, or any other characteristic that makes them unique. Our 
commitment to diversity and inclusion is an essential component 
of our company culture, and we strive to create an environment 
that fosters respect and appreciation for differences.
Being part of an 
international 
Group
Employment in 21 countries
+13,500 Total employment
+1,800 Overseas employees (16%)
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 95
Design Studio VitrA 
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People
(For more information, please 
refer the Equal, Diverse and 
Inclusive Workplace section.)

At Eczacıbaşı Group, we take great pride in our 
active promotion of women’s empowerment. 
Our commitment to this important cause 
dates back to 2013 when we signed the United 
Nations Women’s Empowerment Principles 
(WEPs) and joined the “Equality at Work 
Platform.”
The “Equality at Work Platform” is a partnership 
between the World Economic Forum and 
the Ministry of Family and Social Policies 
aimed at promoting gender equality in the 
workplace. As a member of this initiative, we 
have implemented our own Gender Equality 
Training Programs to further advance our efforts 
towards gender equality.
Our Gender Equality Training Programs are 
designed to provide our employees with the 
necessary tools and knowledge to identify and 
address issues related to gender inequality in 
the workplace. These programs include training 
sessions, workshops, and other educational 
initiatives aimed at promoting gender equality, 
eliminating gender bias, and fostering a culture 
of respect and inclusion.
Equal, Diverse and Inclusive Workplace
At Eczacıbaşı Group, we are dedicated 
to promoting fairness and equity in our 
workplace. We recognize that diversity, 
inclusion, and respect are essential 
components of a healthy and productive 
work environment. For over a decade, 
we have been actively promoting equal 
opportunities in all aspects of our business.
We believe that gender equality and 
women’s empowerment are crucial to 
creating a diverse and inclusive workplace. 
As such, we have made it a priority to 
prioritize gender equality and women’s 
empowerment in our Human Resources 
strategies.
We are committed to creating an 
environment that fosters equal opportunities 
for all employees, regardless of their 
gender, and we recognize that empowering 
women is essential for achieving this 
goal. We actively promote programs and 
initiatives that support women’s professional 
development and advancement in our 
organization.
At the Eczacıbaşı Group, we place great 
importance on respect for individuals and 
consider it to be a fundamental aspect 
of our management philosophy. As such, 
we do not tolerate discrimination based 
on any visible or invisible factor in any 
of our employment practices or business 
relationships.
We firmly believe that every individual 
deserves to be treated with dignity and 
respect, regardless of their race, color, 
gender, religion, marital status, sexual 
orientation, political opinion or belonging, 
ethnic identity, or health status.
Furthermore, we hold our business 
relationships with others to the same 
high standards, requiring that our 
partners and suppliers also commit to 
non-discrimination in their employment 
practices.
Our commitment to non-discrimination 
extends to all stages of the employment 
process, from job applications to the day-
to-day experiences of our employees.We 
respect the right of all our employees to 
form and join a labor union of their choice 
in line with national law. The Eczacıbaşı 
Group Code of Conduct and the Human 
Resources Practices Handbook serve 
as clear guidelines for our employees 
illustrating how we uphold human rights 
and freedom of association. These 
guidelines also provide our employees 
with instructions on how to handle work-
related issues in line with our company’s 
values.
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 97
Esan Eczacıbaşı Industrial 
Raw Materials Co.
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People
For more information, please refer to the 
Ethics & Compliance section.

Advancing Equal Opportunities: 
Milestones at Eczacıbaşı Group
•	In 2012, Eczacıbaşı Group was honored 
with the Gender Equality Award by the 
Ministry of Labor and Social Services for 
its commitment to gender equality.
•	The Group signed the United Nations 
Women’s Empowerment Principles in 
2013, reinforcing its dedication to equal 
opportunities.
•	In 2017, Eczacıbaşı launched the 
“ALLforALL” equal opportunities 
platform and implemented the 
“Liderizbiz” and “farkındayızbiz” 
development programs to train women 
for leadership and raise awareness 
about gender equality. The Group also 
became the first in Turkey to receive 
gender-blind CVs.
•	In 2018, the Group invested in “zero 
weight” equipment to increase 
women’s employment in production 
and implemented measures to address 
gender parity in recruitment for sales 
and technical functions.
•	In 2019, Eczacıbaşı became a founding 
member of the “Unstereotype Alliance 
Turkey” and launched the “First Job 
Fatherhood” program. Daycare aid was 
provided in production plants.
•	In 2021, the Group extended paternity 
leave to three weeks and expanded 
daycare aid to cover all sites and 
locations.
At Eczacıbaşı, we are steadfast in our 
commitment to breaking down gender 
stereotypes within our workforce. Our 
motto, “No such thing as men’s work or 
women’s work at Eczacıbaşı,” serves as a 
testament to our dedication to providing 
equal opportunities for all employees, 
regardless of gender. We have implemented 
a number of initiatives to promote 
the recruitment, representation, and 
advancement of women in our organization, 
particularly in areas where they have been 
historically underrepresented, such as 
technology, sales, and manufacturing. To 
support these efforts, we have established 
specialized committees to ensure their 
successful implementation.
In 2022, we made significant strides towards 
achieving greater gender diversity within 
our organization. As a group, our primary 
objective is to increase the percentage of 
women professionals to 42.5%, increase 
the percentage of women in management 
to 38%, and raise the overall percentage of 
women among new recruits to 50% by the 
year 2025. 
As of the end of 2022, we had already 
made noteworthy progress towards these 
goals, having increased the percentage of 
women among new recruits from 46.3% 
to 48.5%, the total percentage of women 
professionals from 36.3% to 38%, and the 
percentage of women in management from 
32.2% to 34.1% as compared to the previous 
year. We are proud of our accomplishments 
thus far, but recognize that there is still 
much work to be done in order to create a 
truly diverse and inclusive workplace.
1	 Includes white-collar employees in Turkey with a full-time, indefinite term contract.
2	 Includes white collar employees with fixed and indefinite term contracts
3	 Includes managers and higher management positions, Board members are excluded
As of 2022, Eczacıbaşı Group employees1 9,786, with share of
women professionals representation2 at 38%. 
Women hold 
34.1%  of management positions3 within the Group.
Design Studio VitrA
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 99
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Building Products – Bathroom 
The company has undertaken several 
initiatives aimed at promoting gender 
equality and empowering women in the 
workplace. One such initiative is the 
collaboration with the Bozüyük Public 
Education Center to offer literacy courses 
for illiterate women. Upon successful 
completion of these courses and meeting 
the minimum recruitment criteria, these 
women are provided with employment 
opportunities.
Additionally, the company has implemented 
a new reverse mentoring program called 
“We are with you” that seeks to bridge 
the gender gap and increase female 
representation in decision-making 
processes. Through this program, female 
volunteers from the company provide 
“Reverse Mentoring” sessions to male 
colleagues, addressing unconscious biases 
and discussing the challenges that women 
face in the workplace.
Furthermore, the company has launched 
the “#becauseimeverywhere” project 
aimed at increasing the number of women 
in the sales department and developing 
future female sales leaders. This project 
includes mentoring, training, and one-on-
one development follow-up opportunities, 
with the aim of providing women with the 
necessary tools and resources to advance in 
their careers.
Building Products – Tiles
In the tile business, the “Women Forklift 
Driver” project is an initiative aimed at 
increasing the representation of women 
in non-traditional roles. This project seeks 
to break down gender stereotypes by 
encouraging women to consider careers 
in areas that have traditionally been male-
dominated.
In addition, the company has implemented 
job analyses from the perspective of 
female employees to identify any potential 
discriminatory issues before they arise. 
This approach allows the company to 
create a more inclusive work environment 
that considers the unique challenges and 
perspectives of all employees.
Consumer Products
Consumer products 
business initiated 
“Let’s Erase Prejudices” 
communication 
campaign, which seeks 
to challenge established 
stereotypes and 
promote a more inclusive 
work environment. 
Through this campaign, 
the company is raising 
awareness about 
the negative impact 
of stereotypes on 
the workplace and 
encouraging employees 
to embrace diversity and 
inclusion.
Additionally, the 
company has 
implemented the Career 
Test Drive project, 
which aims to increase 
women’s employment 
rates in the sales 
department up to 40% 
by the end of 2023. 
This project includes a 
range of initiatives such 
as mentoring, training, 
and development 
opportunities, as well 
as targeted recruitment 
strategies aimed at 
attracting more women 
to sales roles.
Kanyon 
In consultation with the 
UN Women, Eczacıbaşı 
Holding started using 
gender-neutral symbols 
for all baby care rooms 
in Kanyon. Our objective 
is to establish baby care 
facilities that are gender-
inclusive and accessible, 
and that prioritize the 
needs of the baby. This 
entails ensuring that 
baby care stations are 
hospitable to all genders 
and abilities.
We acknowledge the need for gender balance improvement, especially in 
traditionally male-dominated fields, such as production. To increase the 
hiring and retention of women in these positions, we have implemented 
various policies and procedures. Currently, more than 2,400 women4 
women work in production and related roles. We are pleased to announce 
that women accounted for 48.5%
among new recruits5 in the Eczacıbaşı 
Group.
We remain committed to continuing with our efforts to ensure that women 
are represented at all levels of our organization.
4	 Includes white-collar and blue-collar employees
5	 Includes white-collar employees in Turkey with a full-time, indefinite term contract.
Natural Resources
The company has 
initiated the Women 
Construction Equipment 
Operator Training 
project, which aims 
to increase the 
representation of women 
in the construction 
industry. Through this 
project, the company 
is providing training 
opportunities for women 
to become construction 
equipment operators, 
a traditionally male-
dominated field. As a 
result of this initiative, 
the company has 
successfully hired five 
new women employees 
in 2022, increasing the 
representation of women 
in the industry.
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 101
Kanyon Management and 
Marketing Inc.
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Our Remuneration Approach
Eczacıbaşı, is deeply committed to promoting 
the principle of “equal pay for equal work”. The 
company takes several measures to ensure that its 
compensation practices align with this principle.
The company’s compensation strategy is based 
on a range of factors, including an employee’s 
career path, position level, performance, and 
market-based salary benchmarks. The company 
implements its pay policy in a fair and objective 
manner, taking into account each employee’s 
comprehensive evaluation and job requirements.
By adhering to the “equal pay for equal work” 
principle, the company is committed to ensuring 
that all employees are compensated fairly and 
equitably for their work, regardless of their 
gender, race, or any other personal characteristics. 
This approach not only promotes fairness and 
equality in the workplace but also helps to attract 
and retain talented employees who value these 
principles.
We take immense pride in reporting that the 
average wage for our junior specialists at the entry 
level is 2.6 times higher than the annual minimum 
wage. Moreover, we guarantee that both male and 
female employees receive equitable pay rates, 
irrespective of their managerial or non-managerial 
statuses.
Human Rights and Union Rights
The Eczacıbaşı Group has established a Human 
Rights Policy that guides its companies to 
adhere to international and national human 
rights standards in all their activities. This policy 
is binding for all employees in every company 
and activity. The companies are responsible for 
ensuring compliance with this policy and they 
are also expected to encourage their business 
partners to adopt and respect the same principles. 
Therefore, the Group companies do not shy 
away from disseminating these principles to their 
business partners when deemed necessary.
The Eczacıbaşı Group is committed to creating 
a peaceful, safe, transparent, equitable, honest, 
fair, and dignified work environment for all its 
employees. The Group’s fundamental principles 
align with ethical principles and human rights, from 
recruitment to promotion, including development 
and determining remuneration and fringe benefits.
The Group is dedicated to establishing and 
maintaining an equitable working environment that 
upholds the fundamental rights of all employees. 
The company acknowledges and respects the right 
of its employees to form and join a labor union of 
their choice without any constraint or obstruction.
As of close to 2022, the company’s 
workforce was comprised of 58% blue-collar 
workers, of which 75% were affiliated with 
worker unions. This reflects the company’s 
commitment to supporting the rights of 
workers to organize and collectively bargain.
Overall, the Eczacıbaşı Group’s commitment 
to creating a fair and equitable workplace 
reflects its broader commitment to 
promoting a culture of diversity, inclusion, 
and respect. By upholding ethical principles 
and human rights in all aspects of its 
human resource processes, the company is 
committed to providing a safe, supportive, 
and fulfilling work environment for all 
employees.
Trailblazing projects
In 2017, the Eczacıbaşı Group launched 
the ALLforALL Equal Opportunities 
Platform, which serves as the foundation for 
implementing practices and activities related 
to equal opportunities throughout the 
entire organization. Through the liderizbiz 
program, women employees are offered 
developmental training opportunities, as 
well as mentorship and career guidance to 
students participating in the desteklerizbiz 
program. These initiatives demonstrate 
our commitment to fostering the personal 
and professional growth of women in our 
organization and beyond.” 
A signatory to the UN 
Women’s Empowerment 
Principles (WEPs)
Eczacıbaşı Building Products
İstanbul Office
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 103
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

We are proud to report that we are continuously 
working towards improving our commitment 
to gender equality and equal opportunities in 
the workplace. In 2022, we took a significant 
step by joining the Equality at Work Platform, a 
collaboration between the World Economic Forum 
and the Ministry of Family and Social Policies in 
Turkey, to accelerate our efforts towards equal 
opportunities. We have also strengthened our 
Gender Equality Training Programs to ensure our 
employees receive the necessary education to 
understand and tackle gender inequalities in the 
workplace.
At Eczacıbaşı, we recognize that supporting 
our employees’ personal and professional lives 
is crucial. We provide various initiatives to 
improve the daily lives of women employees, 
including lactation rooms set up in manufacturing 
facilities and offices and childcare assistance. We 
understand the importance of involving fathers 
in childcare responsibilities, and thus provide 
them with childcare training. Moreover, we ensure 
that parents seeking to bring their child to the 
workplace receive their child’s consent before 
doing so. These measures reflect our commitment 
to creating a supportive and inclusive work 
environment for all employees.
The Eczacıbaşı Group supports the education of women 
students with the “GeleceğizBiz” Scholarship Fund.
With the “GeleceğizBiz” Scholarship Fund, the Group 
supports women students during their undergraduate 
studies. Launched on March 8, 2022, the “GeleceğizBiz” 
Scholarship Fund aims at contributing to the development 
of future women leaders. 
Eczacıbaşı Building Products
İstanbul Office
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 105
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Continuous Learning and Development
At Eczacıbaşı Group, we place a strong emphasis 
on providing our employees with comprehensive 
training programs to enhance their professional 
and technical knowledge, leadership skills, and 
management abilities. We constantly refine and 
update our training curricula to deliver the most 
relevant and effective content, and tailor these to 
meet the peculiar needs of our employees at all 
levels and across all departments.
To support the growth and development of our 
employees, we increase our training budget each 
year. In 2022 increased the training hours per 
employee from 16.3 to 20.2 
 hours, and total 
training hours per talent11 from 24 to 24.7.
One of our most significant accomplishments in 
2022 was the introduction of our comprehensive 
training program, which covered 89 distinct topics 
in behavioral, technical, functional, and leadership 
development areas. This program has been 
accessible to all our employees and was designed 
to help our employees reach their full potential.
In addition to our in-house training programs, 
we have established partnerships with world-
renowned universities, such as Columbia, MIT, and 
Tuck University, to enhance our Manager Program. 
This rigorous 90-day program has engaged 124 
carefully selected managers and provided them 
with unique opportunities to benefit from the 
insights of these prestigious academic institutions.
As part of our commitment to developing the 
next generation of business leaders, we have 
recently revamped and reintroduced our Strategic 
Leadership program. This 18-month program 
consists of five comprehensive modules delivered 
over a period of 24 days, and is augmented by 
dynamic simulations, personalized coaching, 
effective mentoring, and collaborative group 
learning techniques.
Attracting, Developing and 
Retaining Talent
At Eczacıbaşı, we strongly encourage our 
employees to embrace challenges, take calculated 
risks, and learn from their experiences. We take 
immense pride in the success of our employees 
and are committed to recognizing and rewarding 
them for their outstanding contributions. It is 
deeply satisfying for us to come together as 
a team to celebrate the accomplishments and 
milestones of our employees. By fostering a culture 
of appreciation and support, we believe we can 
continue to motivate our employees to strive for 
excellence, and to contribute their very best to the 
success of our organization.
Our emphasis on collaboration, innovation, and 
professional development is a testament to our 
unwavering commitment to empowering our 
employees to reach their full potential and attain 
the Group’s shared goals and aims.
At Eczacıbaşı Group, we are deeply committed to creating and 
nurturing a culture of perpetual growth and progress, where our 
employees are encouraged to share their ideas, learn from each 
other, and contribute to the collective success of the Group. We 
firmly believe that an open and collaborative work environment 
is critical to fostering creativity and innovation, which ultimately 
translates into better outcomes for both our employees and our 
organization as a whole.
11	 Employees in Turkey leadership programs
Eczacıbaşı Building Products
İstanbul Office
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 107
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Building Products – Bathroom
As a forward-thinking organization 
committed to promoting excellence 
in employee competencies, EBPB has 
launched a dynamic program entitled 
“Bootcamp”. This initiative is specifically 
designed to strengthen our workforce’s 
capabilities in the areas of analytics, 
coding, software, and data science. The 
program offers an intensive, seven-week 
training course, where participating 
employees will gain a comprehensive 
understanding of Python, SQL, as well as 
advanced Data Science, Statistics, and 
Mathematics concepts.
By creating such an impactful training 
program, EBPB is empowering our 
employees to reach new heights of 
success, both individually and as a team. 
The Bootcamp project represents our 
commitment to fostering a culture of 
continuous learning and professional 
development within our organization, 
which ultimately translates into delivering 
exceptional value to our stakeholders.
Building Products – Tiles 
VitrA Tiles, as a visionary company 
committed to promoting a culture of 
knowledge-sharing and team-building, 
is proud to announce the launch of 
our newest initiative: the “V-Academy 
Internal Development Program.” This 
innovative program is specifically 
designed to enhance the knowledge 
exchange among our employees and 
promote team-building within our 
organization.
The V-Academy Internal Development 
Program includes a series of engaging 
and informative training sessions that 
cover a diverse range of fields, including 
marketing, sales, and finance. Moreover, 
the program ensures that employees 
receive technical training in specific areas, 
allowing them to gain the knowledge and 
skills necessary to excel in their roles.
By offering such a comprehensive and 
dynamic training program, VitrA Tiles is 
investing in the professional development 
of our employees, thereby empowering 
them to reach new levels of success. 
Consumer Products
At Eczacıbaşı Consumer Products places 
a high value on fostering an inclusive 
and supportive workplace culture that 
prioritizes the growth and development 
of our employees. To this end, with Sales 
School Project Eczacıbaşı Consumer 
Products aims to increase the number 
of women in sales by recruiting women 
Carrier Test Drive (CTD) interns for 
our central and regional sales offices. 
Eczacıbaşı Consumer Products has 
implemented a new rule requiring that 
one of the finalists for any open sales 
position must be a woman. They have 
already started training 10 women CDT 
interns and our goal is to increase the 
percentage of women in sales positions 
from 32% to 40%. 
To further support our employees’ 
professional development, Eczacıbaşı 
Consumer Products provides 
comprehensive training on various 
subjects tailored to each job function, 
enabling employees to become experts 
in their roles with Academy Programs. 
Eczacıbaşı Consumer Products offers 
flexible training options, allowing 
individuals to customize their training and 
shape their own development.
At present, we are proud to have 20 of our most distinguished 
leaders enrolled in this prestigious program, which aims to 
cultivate a deep understanding of critical business processes, 
foster an entrepreneurial mindset, and equip participants with 
the skills needed to identify and capitalize on emerging market 
opportunities.
Eczacıbaşı Building Products
VitrA Nişantaşı Showroom
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 109
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Attracting the Best Talents 
At Eczacıbaşı, we recognize the immense potential of young individuals and hold their 
distinct perspectives in high regard. Our unwavering commitment is to provide them 
with meaningful opportunities to share their voices and create positive impacts through 
engaging projects. Our recruitment process prioritizes attracting highly educated, 
innovative, entrepreneurial, dynamic, self-motivated, and team-oriented individuals who 
embody our Group’s values and possess prior training experience. We ensure equal 
opportunities for all candidates, without discrimination or favoritism, based solely on their 
competencies and alignment with our values.
To achieve an objective selection process, we adhere to standardized recruitment 
practices across our organizations. We employ selection tools with scientifically proven 
validity, reliability, and foundations to achieve precise and unbiased assessments of the 
candidates. Our recruitment team relies on the meticulous application and interpretation 
of assessment data to ensure consistent and objective recruitment practices.
Career Test Drive for Young Talents 
The Eczacıbaşı Group’s Career Test Drive 
Program presents a unique opportunity 
for aspiring individuals seeking to join our 
esteemed organization. Since its inception in 
2009, the program has successfully attracted 
numerous young and talented individuals. 
Our program provides full or part-time 
internships for university students lasting at 
least two months, affording them a chance 
to gain invaluable experience across various 
company roles.
Our program aims to immerse interns in 
real-world operations, empowering them 
to participate in actual company initiatives 
and present their work to key managers 
within our organization. In 2022, the program 
received an overwhelming response, with 
over 30,000 applications received. Out of 
those, we carefully selected 116 students for 
the program.
It is or great pleasure to announce that the 
program’s impressive outcomes have led to 
49 trainees being offered full-time positions 
in community organizations. We are proud to 
have played a part in fostering these talented 
individuals’ growth and providing them with 
the platform to achieve their professional 
aspirations.
Come Alive at Eczacıbaşı
As part of our overarching “Eczacıbaşı: 
Come Alive” strategy, we are committed 
to sharing our company’s core values and 
identity with potential talent. Our objective 
is to provide a window into our corporate 
culture and demonstrate what it is like to 
work for the Eczacıbaşı Group through 
various social media channels such as 
Instagram, Facebook, and YouTube.
We recognize the importance of attracting 
exceptional individuals with the right talent, 
and our recruitment process is carefully 
designed to engage and involve candidates. 
We maintain open and transparent 
communication channels through internal 
portals, such as Port-e, and conduct surveys 
under the “Eczacıbaşı Come Alive” banner to 
keep our team engaged and informed of the 
latest developments within our organization.
Our career website, www.eczacibasikariyer.
com.tr, serves as a centralized hub for 
individuals interested in joining our company. 
It provides detailed information about 
our organization, open positions, and the 
application process. We are committed to 
promoting the “Eczacıbaşı Come Alive” 
campaign across all communication channels, 
including our career website, to ensure that 
potential talent is fully informed about our 
corporate values and identity.
Eczacıbaşı Building Products 
Nişantaşı Store
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 111
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

EnGenius
EnGenius is a pioneering competition 
program with a recruitment focus, designed 
to provide engineering students and recent 
graduates with a unique opportunity to gain 
insights into sundry business procedures 
within Eczacıbaşı Group organizations. 
Participants are offered a platform to 
showcase their imaginative thinking, 
analytical dexterity, and team-working 
abilities, with the expectation of contributing 
substantial value to the organization.
In 2022, Eczacıbaşı Consumer Products 
and Eczacıbaşı Building Products launched 
EnGenius’22-Metaverse Edition, an explicitly 
tailored program designed for 3rd and 4th-
year university students, as well as recent 
graduates, with a specific emphasis on 
research and development and digital 
transformation. This groundbreaking venture 
marks the industry’s inaugural foray into the 
Metaverse universe, making it a remarkable 
landmark in the field.
On the day of the competition, ten 
teams vied for the topmost accolade, 
demonstrating their exceptional talents and 
prowess. The victorious teams were rewarded 
with a cash prize that exemplifies the 
program’s commitment to fostering a culture 
of distinction and innovation, encouraging 
participants to strive for excellence in all their 
endeavors.
Markathlon
Markathlon is an invigorating recruitment-
focused competition that offers young 
marketing specialists a unique platform to 
shape brand strategies within the Eczacıbaşı 
Group. Leveraging participants’ distinctive 
abilities and vision, this program provides 
fertile ground for showcasing their marketing 
acumen, creativity, and strategic thinking, 
while propelling the growth and success of 
the organization.
In 2022, Eczacıbaşı Consumer Products 
collaborated with 3rd and 4th-year university 
students and recent graduates to launch the 
Markathlon Program, specifically designed for 
the Okey brand. Ten teams enthusiastically 
participated in this exhilarating program, with 
each team focusing on crafting a pioneering 
marketing strategy for the brand. The 
program culminated in a highly anticipated 
final event where the victorious teams were 
announced and recognized with generous 
cash prizes, celebrating their exceptional 
contributions to the program.
University – Industry Collaborations 
University activities play a pivotal role in 
creating a centralized platform where young 
talent can connect with potential employers, 
explore their career paths, and gain valuable 
insights into the business landscape.
In 2022, Eczacıbaşı Group proactively 
participated in over 70 career-focused 
events, ranging from career fairs and 
classroom visits to interview simulations, 
webinars, and informal tea conversations. 
These events were organized by career 
planning centers and student clubs across 
nearly 20 universities, providing a diverse 
range of opportunities for students to 
engage with Eczacıbaşı Group.
Through these events, Eczacıbaşı Group 
demonstrated its commitment to fostering 
meaningful relationships with students and 
offering them the chance to learn more 
about the organization and the industry. By 
leveraging these platforms, the Group has 
created numerous avenues for young talent 
to connect with Eczacıbaşı Group and pursue 
their career aspirations.
VBenzeri Campus
The “VBenzeri Campus” Project, spearheaded 
by Eczacibasi Building Products-Bathroom, 
is an innovative initiative that fosters 
collaboration and promotes education 
among students. Through this project, EBPB 
has successfully united students and created 
a platform for creative and sustainable 
collaboration.
EBPB continued to promote the “VBenzeri 
Campus” Project by hosting various events 
focused on sustainability. These events were 
carefully designed to align with the project’s 
core objectives and provided students with 
valuable insights into sustainable practices 
and their impact on the environment. By 
engaging students through these events, 
EBPB demonstrated its unwavering 
commitment to promoting sustainability 
and nurturing the next generation of 
environmentally conscious leaders.
Eczacıbaşı Building Products
İstanbul Office
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 113
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Performance and Career Development
 We prioritize the personal and professional growth 
of our employees through a rigorous process of 
performance and career development evaluations. 
This approach not only supports the advancement 
of our human resources, but also enables effective 
management of employee skills, aligning individual 
aspirations with organizational objectives.
Our Performance Management System is a vital 
tool that enables us to identify and nurture the 
talent within our organization. We have adopted 
a three-phased approach to the performance 
management process, involving planning, 
interim evaluation, and year-end evaluation. 
This approach ensures regular feedback for our 
employees, empowering them to achieve their 
goals and enabling us to take corrective action 
when necessary. By cultivating our employees’ 
potential, we ensure the attainment of our strategic 
objectives.
As part of our commitment to nurturing internal 
talent and securing the capabilities required for our 
business success, we prioritize internal promotions 
to fill vacant positions. In 2022 alone, we 
conducted potential determination processes for 
201 managers and 408 executives, creating career 
plans for our entire management team. Our talent 
management processes integrate competence 
assessment and development planning, resulting 
in a streamlined and efficient talent management 
system.
Through these initiatives, we ensure that our 
human capital requirements are meticulously 
crafted, identifying and nurturing competent 
individuals within the Group, enabling us to sustain 
our position as a leader in our industry.
Employee Engagement 
At Eczacıbaşı, we recognize the importance 
of employee engagement and satisfaction in 
developing and sustaining employee loyalty. 
We strive to create a work environment that 
is fair, supportive, and conducive to employee 
growth and development, and we prioritize open 
communication with our employees to improve our 
HR strategy.
To enhance employee satisfaction, we implement 
various practices such as fair compensation, 
growth opportunities, and flexible working 
conditions to support work-life balance. We 
encourage employee participation in management 
processes through regular performance reviews, 
open communication with management, and 
strategy meetings, which channel the creative 
energies of our employees into business processes, 
leading to better outcomes for the Group.
We recognize that communication is key to 
keeping our employees informed and engaged. 
To this end, we utilize a range of communication 
channels, including the Corporate Portal (Port-e), 
the Eczacıbaşı Group mobile application (e-live), 
SMS, and e-mail, to keep employees up to date 
with crucial company decisions and practices. 
We encourage employee feedback through 
these channels to foster a culture of open 
communication and transparency for a more 
collaborative and productive work environment.
Our commitment to employee engagement and 
satisfaction is reflected in our HR strategy, which 
prioritizes fair compensation, growth opportunities, 
a safe and supportive work environment, and open 
communication. By prioritizing our employees’ 
needs and providing opportunities for growth 
and development, we aim to maintain a loyal and 
engaged workforce that drives the success of our 
business.
At Eczacıbaşı, we recognize the value of employee 
feedback in driving overall organizational growth. 
To this end, we regularly conduct “Your Voice” 
and “Climate” pulse surveys to receive input from 
our employees. These surveys are a vital tool for 
establishing success criteria and ensuring that our 
projects and teams are human-centered, with a 
focus on employee feedback and inclusion. We 
work collaboratively with autonomous groups to 
promptly address any concerns and improve our 
processes based on the survey results.
Our commitment to youth empowerment and 
inclusion is reflected in our E-Generation Youth 
Committee. We provide a platform for young 
employees to share their perspectives and 
contribute to decision-making processes, creating 
an inclusive and diverse workplace that values the 
voices of our younger employees. We prioritize 
creating an enjoyable and fulfilling experience 
for our young employees, recognizing that their 
energy and creativity contribute to the success of 
our organization.
Overall, our approach is centered around employee 
feedback and inclusion, empowering our workforce 
to contribute to the success of our business. 
Through our commitment to these values, we 
continue to build a culture of collaboration and 
innovation at Eczacıbaşı.
Planning
Interim 
Evaluation
Year-End 
Evaluation
Performance
Management
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 115
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Human Resources 
in a Digital World 
As a multinational corporation, we recognize 
the critical role that a knowledgeable, creative, 
and motivated workforce plays in achieving our 
organizational objectives. Consequently, we remain 
consistently adaptable to changing global trends 
and continually incorporate best practices from 
around the world to drive success.
Within our Human Resources Department, 
we are committed to fostering innovation and 
digitalization, aligning with evolving business 
needs and employee expectations. We are 
dedicated to cultivating a culture of sustainable 
growth and progress within our organization.
As the modern workplace continues to evolve, 
digital technologies have become increasingly vital. 
Thus, we are developing organizational frameworks 
that optimize digital technologies and enable us to 
remain agile and adaptable. Our human resources 
practices are regularly updated to align with the 
evolving demands of the business environment 
and our corporate goals. We are steadfast in our 
commitment to devising pioneering practices that 
foster growth, development, and excellence as we 
continue our digital transformation journey.
Over the past three years, our Perfect Employee 
Experience (PEX) initiative has spurred the 
implementation of new applications and the 
transformation of existing ones. Through PEX 
meetings with our young employees, we have 
collaborated to create a working environment that 
reflects their experiences and feedback, ensuring 
that our workforce is actively engaged and 
productive.
Eylem Özgür
Eczacıbaşı Group 
Chief Human Resources Officer
“We achieve sustainable 
success by acquiring the right 
talents for Eczacıbaşı and 
aligning our digitalized and 
human-focused HR practices 
with the business needs and 
employee expectations of a 
changing world.”
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 117
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

As part of our unwavering 
commitment to providing 
an exceptional employee 
experience, we proudly launched 
e-live, a cutting-edge mobile 
application that streamlines 
communication and facilitates 
corporate transactions for our 
colleagues in the field, particularly 
those working in production 
facilities. With e-live, Eczacıbaşı 
Group employees can access 
all corporate applications and 
information with unprecedented 
ease and speed, as well as engage 
with coworkers and manage 
professional procedures digitally. 
This innovative application 
represents a vital component of 
our Perfect Employee Experience 
(PEX) initiative, which seeks to 
connect our colleagues working 
onsite in manufacturing plants 
with one another in a quick and 
efficient manner. In addition, e-live 
provides a suite of powerful tools 
that enable employees to manage 
their corporate procedures quickly 
and conveniently, including online 
leave and payroll functions.
At the Eczacıbaşı Group, 
we understand that digital 
transformation is not simply a 
technological change but also 
a cultural one. By digitizing 
the employee experience, we 
are breaking down barriers 
and limitations, establishing a 
more adaptable and agile work 
atmosphere. To this end, we are 
fully committed to enhancing 
and expanding e-live with the 
valuable input of our employees. 
Our ultimate objective is to offer 
this comprehensive application 
to all of our international offices 
in various languages, ensuring 
a consistent and standardized 
experience for all employees.
We are proud to announce that 
our e-live project was recently 
recognized at the prestigious IDC 
(International Data Corporation) 
CIO AWARDS, a significant 
international event in the IT 
sector. This accolade serves as a 
testament to our commitment to 
innovation and our tireless efforts 
to provide our employees with 
the most advanced digital tools 
available.
Our International Human Resources 
Practice
As a dynamic and internationally oriented 
organization, we take great pride in our 
workforce of over 13,500 employees who 
operate in our offices and production plants, 
both in Turkey and abroad. It is essential that 
we establish a globally integrated HR system 
that serves as an inclusive and practical 
platform for all of our employees, and we are 
fully committed to achieving this goal.
To this end, we have developed a 
comprehensive handbook of HR applications 
and legal frameworks that will provide our 
employees with the support they need 
to succeed in their roles. This handbook 
includes the latest international best 
practices and implications, ensuring that we 
remain at the forefront of HR innovation and 
compliance. In addition, we have updated 
our code of conduct to reflect the latest 
developments and trends in the industry, 
thereby ensuring that we maintain the 
highest standards of ethical behavior and 
professionalism.
Introducing e-live: Eczacıbaşı Group’s Latest 
Employee Experience Enhancement App
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 119
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Health and Wellbeing
To this end, we have fostered a culture 
that prioritizes employee well-being and 
promotes safe behavior. We support 
this culture with proactive measures 
and robust company procedures. 
Furthermore, we have developed 
an Occupational Health and Safety 
Policy that applies to all Eczacıbaşı 
Group companies, establishing general 
principles and commitments regarding 
occupational health and safety.
Our OHS Committee, which operates 
under the umbrella of our Sustainability 
Working Groups, is dedicated to ensuring 
the safety of our employees, contractors, 
and visitors, while supporting our daily 
operations. 
Comprising top management members 
from the occupational health and safety 
teams of all Eczacıbaşı Group companies, 
the OHS Working Group is responsible 
for identifying best practices, monitoring 
and reporting on OHS performance, and 
tracking occupational diseases across all 
our operations. Through our collective 
efforts, we strive to maintain a culture 
of safety and well-being, fostering a 
workplace where employees can thrive 
both personally and professionally.
Health and well-being are paramount considerations for any 
workplace. It is widely recognized that a safe and secure 
work environment is a critical factor in promoting employee 
engagement and productivity, which, in turn, is essential 
to the success of an organization. At Eczacıbaşı Group, we 
place great importance on the health and well-being of our 
employees, recognizing their crucial role in achieving our 
goals. As such, we remain firmly committed to providing a 
safe and secure working environment for all.
Health, Safety and Wellbeing
Eczacıbaşı Group holds a steadfast 
commitment to providing a safe and healthy 
working environment for its employees, 
upholding all relevant laws and regulations, 
and improving its occupational health and 
safety (OHS) performance. This unwavering 
dedication to its employees, society, and 
stakeholders is reflected in the proactive and 
rigorous measures the Group takes to ensure 
that the best OHS practices are in place, and 
that its operations continuously improve to 
meet the highest standards possible.
Eczacıbaşı Group companies take a preventive 
approach to OHS, striving to eliminate all 
workplace hazards and strictly adhering 
to OHS rules and regulations. Regular 
risk analyses are conducted to assess all 
opportunities to plan, implement, develop, 
and continuously improve OHS measures. Our 
ultimate objective at Eczacıbaşı is to achieve 
a net-zero accident level across all business 
processes, an ambition that underscores our 
unwavering commitment to employee safety 
and well-being.
To achieve this objective, we have set a target 
to reduce our accident frequency rate by 
10-30% annually until we attain an accident 
rate of less than one. During the reporting 
period, we are proud to have successfully 
reduced our overall accident frequency rate 
from 1.41 to 1.03 
, representing a 37% 
reduction in our injury rate compared to 
the previous year. We remain resolute in our 
efforts to prioritize OHS and will continue to 
invest in measures safeguarding the health 
and safety of our workforce.
OHS Practices in Group Companies
The Eczacıbaşı Group companies are 
unwavering in their dedication to maintaining 
and continuously improving their occupational 
health and safety (OHS) performance. In 2022, 
these companies have initiated new measures 
and enhanced their existing OHS procedures 
to further fortify their steadfast commitment 
to promoting the health and safety of their 
workforce.
VitrA Tiles
Bozüyük
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 121
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Building Products – Bathroom
To ensure the safety of all employees within 
its facilities, EBPB places utmost importance 
on establishing a “zero accident mentality” 
throughout its operations. To achieve this 
objective, the company has invested over 
1.5 million € in Occupational Health and 
Safety (OHS) initiatives during 2022. These 
investments are intended to eliminate 
potential hazards and promote awareness 
of OHS topics among all employees. EBPB 
is committed to continuous improvement in 
OHS practices and will remain dedicated to 
maintaining a safe work environment for all 
employees involved in its operations.
- In 2022, EBPB has implemented “Forklift 
Virtual Reality Simulation” to enhance 
the effectiveness of occupational health 
and safety training for its operators. 
By leveraging digital technologies, this 
initiative allows operators to learn by 
experience, while learning necessary 
occupational safety rules.
- EBPB launched a new AI-powered 
monitoring system to track, analyze, 
and prevent unsafe behaviors. With this 
technology, working areas are monitored 
24/7, non-conformities are instantly 
detected, and employees are informed, 
improving occupational safety culture 
across the facility.
-With the Zero Weight project, EBPB 
leverages digital innovation and 
technology to automate and robotize 
production processes, reducing physical 
strain and increasing the accessibility of 
production roles for female employees.
Result: EBPB has achieved a 0.99 accident 
frequency rate and reduced incidents 
resulting in lost time by 15%.
Consumer Products
Eczacıbası Consumer Products prioritizes 
providing a safe and healthy work 
environment for its employees and strives 
for continuous improvement in occupational 
health and safety. In line with the Group’s 
objectives, Eczacıbası Consumer Products 
has an ambition to keep its accident 
frequency rate below one.
- The Behavioral Accident Prevention 
Process® (BAPP®) was launched in 2022 
to expand the scope of the Behavior-
Oriented Safety System, which has been 
implemented in paper mills since 2012 by 
digitizing and streamlining the process. 
This digitalization promises to allow for 
immediate and efficient data analyses 
improving safety measures in the mills.
Result: As part of its ongoing efforts in 
OHS, Eczacıbası Consumer Products has 
achieved a 30% decrease in its accident 
frequency rate and reached 1.01.
Building Products – Tiles 
VitrA Tiles is committed to ensuring 
a healthy and safe workplace for all 
employees while maintaining the highest 
levels of operational efficiency and quality. 
As part of its OHS management, VitrA Tiles 
conducts regular risk assessments, sets 
targets, analyzes accidents to understand 
their causes and takes preventive measures 
to avoid recurrence.
- VitrA Tiles launched Behavioral Based 
Health and Safety program, which aims 
to observe employees in their working 
environments, detect unsafe behaviors 
and provides training to raise awareness 
on safe behaviors.
- With OHS Field Presentations, VitrA 
Tiles encourages team/group leaders 
to present their metrics, performance, 
and improvement projects to the 
management team, thus ensuring 
process ownership.
Result: Through continuous improvements, 
VitrA Tiles reduced the accident frequency 
rate from 1.96 to 1.80.
Natural Resources
Putting safety culture at the center of 
its operations, Esan uses technological 
advancements to spread the safety culture 
through its value chain. Esan prioritizes OHS 
in all operations and implements the latest 
technological advancements.
- In Smartcap Project, Esan integrated 
EEG (electroencephalography) sensors 
to safety helmets of the operators to 
track and detect the fatigue levels as a 
proactive safety approach.
Result: In 2022, Esan reduced its accident 
frequency rate more than 50% compared to 
previous year and reached 0.52.
VitrA NExT
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 123
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Community and 
Social Vitality
Together with its employees, the Eczacıbaşı Group 
addresses critical social issues and promotes 
sustainable development through its social 
initiatives. To enhance its social initiatives, the 
Eczacıbaşı Group is constantly exploring new 
avenues and partnerships with communities, public 
organization, and local organizations.
Overall, by prioritizing sustainable solutions and 
working collaboratively, the Group does its best to 
make meaningful and lasting contributions to the 
development of the communities it serves.
One of the founding values of the Eczacıbaşı Group is “adding value to the 
communities” in which it operates. To fulfill this commitment, the group 
strives to implement sustainable solutions that promise to have long-term 
impacts on these.
Social Investment
At the Eczacıbaşı Group, we are dedicated to 
promote sustainable development by enhancing 
social life through our social initiatives. As part of 
this commitment, every company within the Group 
regularly contributes to one or more non-profit 
institutions supporting education, culture and arts, 
scientific research, and sports.
Overall, the Eczacıbaşı Group’s commitment to 
enhancing social life through social initiatives 
demonstrates its dedication to creating a positive 
impact in the areas it operates. By supporting non-
profit organiations, the Group invests in the welfare 
of the society and contributes to the development 
of a better world.
Social investments made throughout 
the Group
Istanbul Foundation for Culture and Arts (İKSV)
The Eczacıbaşı Group is the founding sponsor 
of the Istanbul Foundation for Culture and Arts 
(İKSV), established in 1973 on the initiative of 
Dr. Nejat F. Eczacıbaşı. As a non-profit cultural 
institution, İKSV organizes the Istanbul Festivals of 
Music, Film, Theatre and Jazz, the Istanbul Biennial, 
Leyla Gencer Voice Competition, autumn film week 
Filmekimi, and one-off events throughout the year. 
In addition to the festivals and other regular 
programming, İKSV hosts cultural and artistic 
events from various disciplines at Salon İKSV, 
its performance venue in the Nejat Eczacıbaşı 
Building, and a creative events program for 
children and young people at İKSV Alt Kat. İKSV 
also organizes the Pavilion of Turkey at the 
International Art and Architecture Exhibitions of la 
Biennale di Venezia, conducts studies and drafts 
reports with the aim of contributing to cultural 
policy development, and supports artistic and 
cultural production through presenting awards, 
commissioning works, taking part in international 
and local co-productions, and coordinating an 
artist residency program at Cité Internationale des 
Arts in France.
In 2022, İKSV celebrated its 50th anniversary with 
festivals, biennial exhibitions, and special events, 
while continuing to contribute to the production of 
culture and arts with acknowledgement awards and 
commissions for works. This year, the Foundation 
welcomed almost 800 thousand people to its 
events. With the support of the Eczacıbaşı Group, 
more than 40,000 Eczacıbaşı Youth Tickets were 
made available to students at a highly discounted 
price to commemorate both the 80th anniversary 
of the Eczacıbaşı Group and the 50th anniversary of 
İKSV.	
The 50th Istanbul Music Festival
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 125
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Eczacıbaşı Youth Ticket
A strong believer in the contribution of art for 
healthy societies, the Eczacıbaşı Group has 
long been one of Turkey’s largest supporters of 
culture and arts. In addition to supporting artistic 
production, the Group has sought to support the 
public’s access to the arts, especially the access 
of young audiences.  In 2022, the Group launched 
the Eczacıbaşı Youth Ticket, a project to encourage 
youth’s participation in life by ensuring their access 
to art and culture activities via low price tickets for 
students. 
In 2022, 95 percent of all Eczacıbaşı Youth Tickets 
for İKSV festivals were sold within the first four 
hours. Overall, including last minute sales, students 
purchased more than 40 thousand discounted 
tickets to nearly 600 different events.  
The theme of the communication campaign for 
the project, which the Group launched during 
a challenging economic time for young people, 
was “Eczacıbaşı listens to young people.” The 
theme and campaign resonated with the general 
public and young people in particular. It also 
caught the attention of the Felis advertising 
and marketing award jury, who awarded the 
communication campaign the Felis Award in the 
social responsibility category and Curious Felis 
Gold Award in the creative strategy category.
Eczacıbaşı “listens” to the youth.
In the commercial of the campaign, 
a young person excitedly tells their 
friends that someone is listening to 
them. When their friends get curious, 
the young person brings up the cheap 
festival ticket they had talked about 
before and mentions that this ad had 
appeared immediately. They then pass 
this ad to their friends. Throughout 
the entire film, as we think that the 
teenagers are talking about an ad on 
their phone or tablet, we encounter a 
full-page magazine ad. The magazine 
features the information that İKSV 
festival tickets for youth cost 10 TRY, 
supported by Eczacıbaşı Group, and the 
voiceover gives the message “Young 
people matter at Eczacıbaşı.”
Istanbul Modern 
The Istanbul Museum of Modern Art was 
established in 2004 with the support of the 
Eczacıbaşı Group as Turkey’s first private museum 
to exhibit modern and contemporary art. It has 
attracted 8.5 million visitors and provided free art 
education to 850 thousand children and young 
people so far. 
Istanbul Modern’s new building, situated at the 
museum’s original location in Karaköy, is designed 
by Pritzker prize-winning architect Renzo Piano, 
the mastermind of buildings for numerous 
international museums and art institutions, 
among them Centre Pompidou, Whitney Museum, 
Centro Botín, and Beyeler Foundation Museum. 
Istanbul Modern’s new building will offer visitors 
various exhibition halls and all the conveniences 
and activities of the world’s leading museums, 
including educational workshops, a cinema, 
library, design shop, event spaces, and a café and 
restaurant.
Dr. Nejat F. Eczacıbaşı Medical Awards
In 1959, Dr. Nejat F. Eczacıbaşı, the founder of 
Eczacıbaş Group, initiated an award program 
(later on named as the “Dr. Nejat F. Eczacıbaşı 
Medical Awards”) to support medical research in 
Türkiye. The awards are given out every two years 
and have recognized and, has given out 7 Medical 
Awards of Honor and rewarded 35 Medical 
Science Awards, 44 Medical Incentive Awards, 18 
Medical Students Project Awards, and 179 Medical 
Research Grants so far.
The Dr. Nejat F. Eczacıbaşı Medical Awards now 
have a new award category called Personalized 
Medicine Research Grant to support research 
in medicine. The winners of the award, which is 
given every two years, will be announced in fall 
2023.
İstanbul Modern, photographed by Cemal Emden.
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 127
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Turkish Informatics Foundation (TBV)
The Eczacıbaşı Group is co-founder and corporate 
sponsor of the Turkish Informatics Foundation 
(TBV), established in 1995. The main objective 
of TBV is to assist Turkey’s transformation into 
an information society by organizing research 
and providing reliable information on the social 
and economic impact of new technologies 
and the policies needed to advance Turkey’s 
transformation. 
In 2022, TBV co-established the “Founder One” 
fund with the Turkish Entrepreneurship Foundation 
and Maxis Venture Capital (İş Bank’s portfolio 
management arm.) The purpose of the fund is 
to invest in startups that will not only generate a 
financial return but also make a sustainable and 
measurable positive impact on society or the 
environment. 
Introducing AI and Data Analytics into different 
sectors is a crucial element of the digital 
transformation journey. In 2022, TBV coordinated 
with TÜRSAB (the Association of Turkish Travel 
Agencies) to raise awareness of these tools in the 
tourism sector.
Eczacıbaşı Volunteers
Eczacıbaşı Volunteers is an initiative established 
by Group employees in 2007 to carry out projects 
that primarily benefit children. In principle, 
Eczacıbaşı Volunteers focus on projects that 
complement the social responsibility projects of 
Group companies and contribute to children’s 
mental, physical and emotional well-being. To 
date, with the participation of more than 250 
employees, Eczacıbaşı Volunteers have carried out 
70 projects that have touched the lives of more 
than 15 thousand schoolchildren.
Other projects include organizing a sapling 
planting event close to a zone damaged by the 
2021 wildfires for students, fulfilling the wishes of 
children with cancer during Children’s Leukemia 
Week, collecting donations for, “GeleceğizBiz”, a 
scholarship fund established by Eczacıbaşı under 
Turkish Education Foundation targeting women 
studying license degree, by running in the Istanbul 
Marathon, and more. In addition, Eczacıbaşı 
Volunteers collaborated with Koruncuk Foundation 
and took part in a Foundation’s program to help 
young girls attending a boarding school for 
disadvantaged children choose their profession.
The Eczacıbaşı Sports Club
The Eczacıbaşı Sports Club, established in 1966, 
has played an instrumental role in promoting sports 
amongst the youth and advancing the sporting 
landscape in Turkey. Over the years, the club has 
nurtured numerous athletes and has played a 
pivotal role in raising the standard of sports in the 
country to an international level. Presently, the 
club’s primary focus is on women’s volleyball, and 
its remarkable achievements in this discipline have 
aided in amplifying the Turkish volleyball’s voice 
worldwide.
In the 2021-2022 season, the Eczacıbaşı Sports 
Club’s European expedition culminated with 
them emerging as champions in the CEV Cup. 
The Eczacıbaşı Dynavit Women’s Volleyball Team 
clinched the trophy for the second time since 
2018 and commemorated Eczacıbaşı Group’s 80th 
anniversary by earning their 80th cup. Notably, the 
team has its sights set on future success, preparing 
to compete in the forthcoming FIVB Club World 
Championship, Misli.com Sultans League, and 
Axa Sigorta Volley Cup. Their ultimate goal is to 
triumph in all three competitions.
The proud winner of its 80th cup, 
Eczacıbaşı Sports Club has a long 
history of success
Eczacıbaşı Dynavit’s winning of the CEV 
championship title in 2022 has brought the number 
of cups won by the club to 80. The museum of the 
Eczacıbaşı Sports Club is home to many awards 
won through dedicated efforts. 
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 129
The Eczacıbaşı Sports Club 
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Natural Resources
In view of the ramifications for regional 
communities, Esan remains steadfastly 
dedicated to the construction of durable 
societies and sustainable growth.
-	Built Bilecik Bozüyük Nejat Eczacıbaşı 
Primary School in Bozüyük 
-	Supported clubs in Çine and Balya
Nejat Eczacıbaşı Primary School in Bozüyük
Selected social responsibility projects 
carried out by Group companies:
Building Products – Bathroom 
Fostering active participation in societal 
matters and promoting consciousness 
regarding pertinent issues hold significant 
value in EBPB’s overall mission. EBPB 
endeavors to engender transformative 
outcomes and have a substantial impact on 
society through its social investments.
- Reaching its 4th year, VitrA + RIBA Talks 
is an ongoing series of talks in which 
celebrated international architects and 
designers make their voices heard and 
discuss environmental, socio-economic, 
and cultural issues. In the 2022 season, 
RIBA + VitrA hosted 6 events in London 
with the concept of “Well Being: Well, 
Built”.
- Artema and Şener Şen renewed their 
collaboration on World Water Day 
2022 to raise awareness about water 
conservation with their iconic slogan 
“Aç-Kapa Artema (Open-Close Artema)”. 
In their latest commercial, Şener Şen 
delivers a powerful message: “I feel sorry 
for every wasted drop, so I close it.” This 
simple yet impactful statement highlights 
the urgency of preserving our planet’s 
most precious resource. The commercial 
aims to inspire people to act and make 
every effort to save water conveying the 
message that “not a single drop should 
go to waste”
Consumer Products
“Hello to the Selpak Potty Training! 
In 2011, the “Selpak Potty Training” project 
was implemented to teach children correct 
personal hygiene habits and toilet training. 
With the Türkiye Tour held in 2013, training 
was provided to more than 350,000 parents 
in six provinces. By 2018, digitalization and 
an online education format were integrated 
into the processes, thus reaching millions 
of parents. In 2022, actress Ezo Sunal 
joined Selpak’s “Potty Training” platform 
for parents and toddlers. Selpak supports 
children in their first steps of toilet training 
through its Potty-Training platform, which 
features a special musical cartoon animation 
created in collaboration with actress Ezo 
Sunal and Selpak’s much-loved elephant 
character. “Farewell to nappies, hello to the 
toilet!” Selpak called out to children and 
families.
Okey promotes sexual health. OKEY started 
its brand journey in 1991 with the support 
of the Family Planning Foundation of 
Turkey and soon became Turkey’s leading 
brand in sexual health. As part of its efforts 
to raise sexual health awareness and 
promote condom use, OKEY collaborates 
with experts to prepare digital content, 
contributing to the creation of an important 
resource on sexual well-being.
Alo Okey: For many years, the Sexual Health 
and Sexual Diseases Information Platform 
has been helping anyone who seeks 
support and has questions about sexual 
matters in cooperation with TAPV. OKEY 
was awarded the Golden Effie Award in 
the Health-Personal Protection and Gender 
Equality in Advertising categories at Effie, 
one of the most prestigious organizations 
in the advertising world, with its campaigns 
targeting women.”
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 131
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Investing 
in Future
Over the past three decades, the integration of 
digital technology has emerged as a vital factor 
for businesses to maintain their competitiveness 
and sustain their operations. Enterprises are 
investing more resources in digital and innovative 
solutions to keep up with the ever-evolving 
technological landscape. 
At Eczacıbaşı Group, we recognize the crucial 
interdependence among new technologies, 
innovation, and sustainability. In this regard, 
we are steadfastly committed to adopting a 
forward-thinking and original approach that 
scrupulously considers the environmental 
impact of our endeavors. Our foremost priority 
is to provide our customers with unparalleled 
products and services that deliver exceptional 
value, while concurrently advancing sustainable 
development throughout our value chain.
Digital transformation holds a significant place 
in our business strategy, and we continuously 
promote entrepreneurial and innovative 
endeavors. We aim to harness the potential of 
digital technologies and data in all business 
processes across our Group and throughout our 
value chain to build a sustainable future.
6
Innovation and Entrepreneurship	
134
	
Innovation	
135
	
Entrepreneurship	
138
	
Research and Development	
142
Digital Transformation	
144
	
Digital Transformation	
145
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 133
VitrA Innovation Center
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Innovation and 
Entrepreneurship
Our approach is centered around enhancing our success by enabling individuals to cultivate 
lifestyle habits that are tailored to our contemporary era. Accordingly, our objective is to 
foster individual empowerment and catalyze transformative change within society. To create 
sustainable value for future generations, we develop new solutions that transform lifestyles 
for the good of all, implement human-oriented innovation projects, and invest in new 
technologies and new applications to increase our competitiveness in the fields we operate.
Since its inception, the Eczacıbaşı Group has recognized the vital 
importance of fostering innovation and creativity in all its business 
activities. Our founder, Dr. Nejat F. Eczacıbaşı, established the 
Group as an institution devoted to enhancing the economic and 
social development of our country. Building upon this founding 
culture, we have made innovation the cornerstone of our strategic 
vision. 
Innovation
Eczacıbaşı Group Innovation Strategy
One of the main goals of the Eczacıbaşı 
Group’s innovation efforts is to ensure 
that its innovation success is sustainable. 
To this end, we have established a 
systematic approach that considers all 
innovation-related activities, processes, 
practices and investments as a whole, 
embraces our stakeholders, and engages 
our innovation ecosystem through co-
creation and co-growth projects. Our 
pursuit of a future-oriented strategy 
compels us to interact with a broad range 
of external stakeholders across multiple 
ecosystems, striving towards a goal of 
inclusivity and participatory collaboration, 
as we jointly endeavor towards a common 
objective.
In 2022, we assessed the innovation 
capacities of Eczacıbaşı Group 
companies and reviewed their innovation 
strategies. We identified core, adjacent 
and transformational focus areas for 
innovation and entrepreneurship projects 
and assisted our companies develop 
associated innovation roadmaps and 
projects. Additionally, we established 
targets that are consistent with our 
sustainability priorities to ensure that 
we remain steadfast in our dedication to 
achieving our sustainability goals.
We believe our endeavors not only 
bolster our Group’s growth strategy 
and long-term competitiveness but also 
advance sustainability of our societies by 
promoting solutions that are: 
•	Life-oriented, that use resources 
efficiently, or recycle and reuse 
resources; provide vital and holistic 
benefits; promote ecological balance; 
and are in balance with nature;
•	Health-oriented, that make it possible 
for all stakeholders to lead healthy, high 
quality and modern lives;
•	Accessible, that are based on user 
experience and designed to be inclusive 
and universally accessible;
•	Economy-friendly, that reduce 
resource consumption throughout their 
economic life;
•	Time saving, that respond to 
stakeholders’ needs without disrupting 
the natural flow of their daily lives or 
wasting their time;
•	Smart, that anticipate and prevent 
problems before they occur using 
technological possibilities to the full 
extent permitted by users.
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 135
Eczacıbaşı Building Products
Faucets Plant
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

As part of our innovation strategies, we identified 
five thematic categories where we believe 
synergy can be achieved through inter-company 
collaboration and created co-creation points for 
each one. The thematic categories are as follows: 
healthy lifestyles, healthy aging, sustainable 
resource use, water savings and materials. 
Through our innovation activities that are aligned 
with the innovation characteristics and shared 
synergy areas we aim for, we are contributing to 
the Sustainability Development Goals (SDGs), 
including Good Health and Wellbeing, Clean 
Water and Sanitation, Affordable and Clean 
Energy, Industry, Innovation and Infrastructure, 
Reducing Inequalities, Responsible Consumption 
and Production. Our shared synergy areas serve 
as our guide for enhancing the positive impacts 
we create for our future and our planet, and for 
reducing negative impacts. We are committed to 
presenting the solutions we develop as a Group 
in these shared synergy areas, while considering 
all our stakeholders’ benefits. We approach 
the issues with an ecosystem perspective, and 
comprehensively evaluate the impact and value 
generated by our solutions. 
Corporate Culture that nourishes Innovation
The Eczacıbaşı Group’s approach to innovation 
reflects our conviction that sustainable innovation 
success is only possible in a corporate climate of 
curiosity, courage and agility, where all individuals 
are listened to and heard, and where differences 
and diversity are nurtured. Our leaders support 
such an environment to create the necessary 
conditions for sustainable innovation. Guided 
by our innovation statement, we identify areas 
we need to improve and lead projects aimed at 
encouraging the growth of a corporate culture that 
nourishes innovation.
One of main activities in this regard entails 
evaluating the suitability of our working 
environment and the alignment of our 
competencies with innovation targets, using our 
annual “innovation climate survey.” This survey 
has been instrumental in identifying the areas 
of development required for each company. 
Subsequently, we have established strategic action 
plans aimed at creating an innovative working 
environment.
One area for improvement that our 2021 survey 
revealed was putting “customer needs” at the 
center of our projects to advance innovation 
throughout the Group. Accordingly, in 2022, 
we developed a unique “Innovation Project 
Management Systematic” to strengthen the 
customer-oriented focus in our projects. This 
system is compatible with the existing innovation 
processes of our Group companies and supports 
an agile and customer-oriented approach. Our goal 
is to have in place a mechanism that spurs every 
kind of innovation that might serve the innovation 
strategies of the Group companies; makes room 
for risk taking, uncertainty, and experimentation; 
provides an environment where projects arising 
from insight can be realized; and contributes to 
the transformation of our companies’ mindset and 
culture. 
As part of our efforts to cultivate a culture that 
facilitates the active involvement of our employees 
in innovation processes, we organize Meet 
Innovation Events and the Innovation Awards 
on an annual basis. These initiatives serve as 
a platform to raise the visibility of successful 
innovation projects and creating opportunities 
for replication and scaling.The Eczacıbaşı Group 
Innovation Awards are designed with the goal 
of evaluating, rewarding, and disseminating 
information about innovative projects that have 
been developed by our employees. Our Innovation 
Awards consider the commercial, corporate, social 
and environmental value created by projects 
in eight categories: product, service, process, 
business model, marketing and sales, work culture, 
ecosystem and social innovation. Focusing on the 
gains along the way as much as the winnings at 
the end, the award program opens more space 
for disruptive innovations and contributes to the 
sense of shared accomplishment by making all 
Eczacıbaşı employees feel part of the innovation 
process. In our new process, we have elaminated 
the “Sustainability Category”, which previously 
assessed “the most innovative sustainability 
projects”, and we now evaluate sustainability as a 
main criterion under all categories.
Innovation Organization & Governance
At Eczacıbaşı, we have established a governance 
mechanism to oversee all initiatives aimed 
at cultivating an innovative ecosystem. This 
mechanism operates under the Innovation and 
Entrepreneurship Coordinatorship, which reports 
directly to the Group CEO.
In 2022, we improved our organizational 
structure and concentrated on particular areas 
to utilize our resources more effectively. We 
created new positions to manage innovation 
and entrepreneurship in our companies and 
assisted them in implementing their innovation 
strategies. We conduct annual meetings with 
the Innovation and Entrepreneurship Strategy 
Boards and Working Groups, with the primary 
objective of ensuring that the innovation project 
portfolios of our Group companies are up to 
date. These meetings facilitate the identification, 
implementation, and assessment of the 
critical measures outlined in the roadmap for 
innovation. We annually oversee our companies’ 
innovation activities through the Innovation and 
Entrepreneurship Advisory Boards, which meet 
twice a year with leaders and management teams.
At Eczacıbaşı Group, we are committed to 
optimizing our innovation performance through 
rigorous monitoring of key performance indicators 
(KPIs) associated with each of our innovation 
expenditures. Our approach is driven by a deep 
understanding that tailored KPIs are crucial to 
achieving optimal innovation outcomes for our 
Group companies.
In pursuit of this objective, we collaborate closely 
with our esteemed leaders to identify specific 
Innovation KPIs that align with the unique needs 
and aspirations of each company in our portfolio. 
Through this process, we strive to create a culture 
of innovation excellence that fosters continuous 
learning and improvement, ultimately leading to 
sustainable and long-term growth.
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 137
Eczacıbaşı Consumer Products
Baby and Personal Care Plant
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Entrepreneurship
Our priorities in the ecosystem are creating 
customer/supplier networks through national 
and international initiatives; developing 
business through collaborative R&D projects; 
using open innovation calls to develop 
solutions for specific problems; designing 
projects that involve public, university-
industry collaboration; and introducing new 
solutions developed by our own companies. 
We contribute to the acceleration of start-up 
initiatives through collaboration and promote 
co-creation processes by organizing ideation 
sessions. We organize Pitch Days, where 
Group companies can learn about ready-
made solutions and screen start-ups focused 
on areas of interest to our companies 
through screening events with universities 
and technoparks.
Our organization actively participates in 
various non-governmental organizations 
(NGOs) that are relevant to our field. We 
are actively involved in working groups 
that contribute to the Turkish Industry and 
Business Association (TÜSİAD) Roundtable 
on Entrepreneurship. Additionally, we are 
engaged in the TÜBİTAK Individual Young 
Initiative (TÜBİTAK BIGG), which aims to 
foster entrepreneurship and facilitate the 
establishment of startup companies focused 
on developing innovative, internationally 
competitive, high-tech products and 
services. Through our involvement in 
this program, we provide support for 
technology-based and innovation-oriented 
entrepreneurship in diverse sectors such 
as biomaterials, biotechnology, e-health, 
pharmaceuticals, cosmetics, sports 
technologies, diagnostic and analysis kits, 
medical devices, and other enterprises 
related to “Health and Good Living”. We 
have formed a consortium and are actively 
collaborating with technoparks, industry 
partners, and financial institutions to 
broaden our stakeholder ecosystem and 
create a common platform for collaboration.
Through these diverse activities, we 
are creating high-level value for the 
Turkish entrepreneurship ecosystem and 
contributing to technology-oriented 
innovative transformation.
Through the integration of our Group in the entrepreneurship 
ecosystem, we aim to develop collaboration and co-creation on 
sustainability and innovation solutions for our core business areas. 
The projects we develop also strengthen our ties with universities, 
public institutions and private industries, technoparks, foundations, 
incubation centers, accelerators and entrepreneurs.
Intrapreneurship
At Eczacıbaşı, we remain committed to 
nurturing intrapreneurship to foster the 
growth of innovative ideas within the 
Group by focusing on our innovation 
and sustainability goals. Our objective 
is to promote cross-functional and 
synergistic collaborations to encourage 
inter-organizational cooperation 
opportunities. Through the integration of 
our employees’ inherent potential with 
our institutional resources, our objective 
is to improve both competencies of 
project development and our employees’ 
entrepreneurial abilities by utilizing both 
in-kind and financial assistance.
Following our successful 15th Rule project 
initiated in response to the pandemic, 
have launched a new initiative: the 
Eczacıbaşı Intrapreneurship Program 
(EKIG). More than 100 people from 
diverse Group companies submitted 40 
business ideas to the first edition of the 
program, which we centered on “Healthy 
Lifestyle and Healthy Aging,” an area 
with significant synergy potential. We 
started the acceleration phase with seven 
business ideas and seven teams of 41 
people, who will participate in a 14-week 
training and mentoring program designed 
to help them realize their business ideas.
We are committed to expanding the 
scope of our intrapreneurship programs in 
line with our innovation strategies, focus 
areas, and societal concerns. Leveraging 
the valuable insights learned from our 
experiences, we are actively working to 
strengthen and structure these programs, 
recognizing their potential to enrich 
both our employees and the broader 
Eczacıbaşı Group. Furthermore, these 
insights provide alternative avenues for 
future growth. Our steadfast commitment 
to intrapreneurship will not only fortify 
our existing business but also open doors 
for exploring new opportunities.
Eczacıbaşı Holding Intrapreneurship Workshop
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 139
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Consumer Products 
Eczacıbaşı Consumer Products, as an 
innovative company, incorporates open 
innovation across all its processes.
•	Eczacıbası Consumer Products won 
the second prize in the “Innovation 
Organization Culture” category at the 
InovaLIG competition organized by 
Turkish Exporters Assembly in 2022.
•	In the “Just Create Platform,” a process 
innovation specific to Eczacıbası 
Consumer Products, employee 
participation is encouraged every year.
•	The Inno-Edu academy fosters Eczacıbası 
Consumer Products employees’ 
competencies through innovation 
and entrepreneurship training and 
collaborative projects with external 
stakeholders.
Building Products - Bathrooms
At Eczacıbaşı Building Products-Bathrooms 
(EBPB), we hold a strong conviction that impactful 
innovation paves the way for sustainable solutions 
that prioritize the well-being of individuals, leading 
to positive changes in lifestyle habits that benefit 
society.
•	Bath Group has recently expanded the Smart 
Connected Technologies (SCT) Lab by relocating 
in Istanbul Technopark to a new laboratory. 
This move has almost doubled its compitance,  
facilitating an even greater concentration of 
expertise to drive innovation forward. As a 
result, Ezel has successfully submitted a total of 
24 patent applications for the novel products 
developed within the SCT Lab.
•	 As a partner of TUBITAK BIGG project, Bath 
Group continues to support project participants 
as they carry out their initiatives during the 2023-
2025 period. 
Natural Resources
Esan has already embraced a culture of 
innovation in order to stay competitive in 
the mining industry in accordance with the 
Group’s strategic vision.
•	Aiming to maximize process efficiency, 
Esan has initiated “Two Stage Grinding 
Circuit Innovation” which has been one of 
a kind in the sector. 
•	Thanks to the grinder process scheme 
modifications, Esan was able to increase 
the production capacity of 3 mills by 38% 
and saved 1,400 MWh of energy at Balya 
flotation facilities in 2022.  
Eczacıbaşı Momentum
Eczacıbaşı Momentum is the Eczacıbaşı Group’s corporate venture capital fund. 
Through it, we invest in new technologies and business models in our core business 
fields and adjacent areas. We also invest in other cutting-edge technologies that 
enable us to gain experience in new sectors with high growth potential. Additionally, 
we support successful intrapreneurship projects and facilitate the scalability of 
startups that spin out. 
In 2022, Eczacıbaşı Momentum and EYUY, another investment entity, made five new 
investments in startups that are based in the US, Israel and Turkey, and two follow-
on investments. Examples of our new investments are:
•	BillionToOne is a precision diagnostics company that has developed a proprietary 
molecular counting technology that enables non-invasive pre-natal screening and, 
in the near future, cancer diagnostics using liquid biopsies. 
•	One is an energy storage technology company that has developed a long-range 
battery for various types of electric vehicles.
•	Flora Brands is a platform dedicated to making sustainable products more 
accessible to the public by purchasing brands that produce sustainable products, 
scaling them up, and offering them in their marketplace to consumers online.
By investing in high-impact and scalable startups, establishing ties with 
entrepreneurship ecosystems at home and abroad, and giving startups access to 
our companies’ know-how and business relationships, we aim to play an active 
role in shaping the future not only of the Eczacıbaşı Group but also of Turkey’s 
entrepreneurship ecosystem.
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 141
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Research and Development
At Eczacıbaşı, we adopt a continuous improvement approach that centers on 
the betterment of society through the redesign and refinement of our business 
practices. Our steadfast dedication to placing the needs of society at the forefront 
of our endeavors, coupled with our constant efforts to enhance our products and 
services, is the cornerstone of our business philosophy. Keeping this philosophy 
in mind, we invest in research and development (R&D) projects to generate 
shared value for society and strengthen our competitive position in our respective 
industries. We firmly believe that R&D endeavors are pivotal in the establishment 
of sustainable communities, and as such, we allocate substantial resources to R&D 
initiatives each year.
Our innovation and R&D centers, located across various Group companies, 
are dedicated to seeking innovative and sustainable solutions for the ongoing 
development of top-tier products and services.
VitrA Innovation Center
Since its inception in 2011, 
VitrA Innovation Center 
has played an integral role 
in the development of new 
products and technologies 
that facilitate the creativity 
of designers and provide 
innovative solutions for our 
building products business. 
VitrA Innovation Center has 
been consistently selected 
as the “Best R&D Center in 
the Ceramics and Refractory 
Industry” by the Turkish 
Ministry of Science, Industry 
and Technology, since 2013. At 
VitrA Innovation Center, the 
focus is on three fundamental 
concepts: sustainability, 
health, and smart 
technologies. As such, we 
develop innovative products 
for residential and public 
bathrooms that include touch-
free technology to ensure 
hygiene and practicality for 
our consumers.
 
Eczacıbaşı Consumer 
Products R&D Center
The Eczacıbaşı Consumer 
Products R&D Center, which 
was established in 2019, 
brings the R&D studies of all 
categories under one roof. In 
our laboratories, we conduct 
R&D studies in six focus areas: 
tissue paper, packaging, 
cosmetics, chemical 
products, microbiology, and 
development of analytical 
methods. In the center, we 
work to find solutions and 
products that contribute 
to a clean and healthy 
future with a benefit-based 
approach to innovation. 
With our sustainability 
mindset, we also focus on 
optimization of production 
processes, minimizing energy 
consumption, the efficient 
use of resources, the use 
of raw materials obtained 
from sustainable sources, 
recycling processes, reduction 
of packaging materials and 
transition to recyclable 
packaging.
Esan R&D Center
The Esan R&D Center 
focuses on sustainable 
natural resources in light 
of the latest developments 
and best practices with an 
innovative approach. As 
natural resources business 
of Eczacıbaşı Group, the 
research is conducted on 
antimicrobial minerals and 
functional surfaces, waterless 
technologies in parallel with 
water reduction, automation 
processes to improve plant 
performance and lightweight 
materials to reduce carbon 
footprint. The potential use 
of industrial minerals is also 
evaluated within the scope 
of sectoral demands. From 
extraction to final products, 
we evaluate environmental 
and social impacts of 
each process phase and 
conduct our research with 
sustainability perspective.
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 143
Esan Eczacıbaşı Industrial Raw Materials Co.
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Digital Transformation
As we transform our business to thrive in an ever-evolving digital landscape, 
our primary focus lies in integrating digital technologies and solutions across 
all operational domains. This undertaking is crucial in enabling us to leverage 
the full potential of digitalization and ensuring a seamless integration of digital 
technologies within our business framework.
At Eczacıbaşı Group, digital transformation is a crucial 
component of our business model. We recognize the 
interconnectedness of digitalization and sustainability, 
and we are committed to prioritizing both aspects of twin 
transition to ensure that our business is prepared for the 
future.
Digital Transformation
Today, the swift and profound changes 
brought about by the digital disruption 
have revolutionized the way we 
conduct business and interact with 
the world. These advancements in 
technology have provided us with 
innovative methods for addressing our 
challenges.
As the Digital Transformation Office, 
we are committed to investigating how 
our business landscape will evolve in 
the future, and what measures we must 
take to adapt to this transformation. 
Our approach entails two distinct 
but complementary strategies. First, 
we strive to develop digital solutions 
to existing issues with a “today-
forward” mentality. Second, we seek 
to identify and implement necessary 
modifications with a “future-back” 
perspective. We aim to enhance 
our digital transformation initiatives 
by executing exemplary projects in 
various business sectors. 
In 2022, we held the 5th Dijitaliz 
Meeting and Awards, which we 
organized to reward successful digital 
transformation projects and encourage 
Group organizations to digital 
transformation. The event, which 
was planned within the framework 
of the “Shape the Future” theme, 
was held as a hybrid one open to the 
entire Group. Digitaliz 2022 hosted 
the leading names of the industry 
on successful strategic business 
transformation, new business models, 
and future of talent. After the panels 
where we discussed how we will 
shape our future with informative and 
inspiring conversations, we applauded 
successful digital transformation 
projects, practices, and processes at 
the award ceremony.
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 145
Eczacıbaşı Building Products
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Building Products – Tiles
VitrA Tiles, in its relentless pursuit of 
establishing itself as one of the leading 
ceramic manufacturers in Europe, has made 
significant strides toward this goal. VitrA 
Tiles has accomplished this by developing 
products that are in alignment with market 
dynamics, while also optimizing cost 
management through the utilization of 
digitalization to its advantage. 
•	DigiTile enables the timely provision of 
accurate data for decision-making, and it 
reinforces the entire production chain by 
gathering information about production 
process and simplifying the data analysis.
•	Through DigiOK project, VitrA Tiles 
has successfully implemented a digital 
environment to control the sludge 
preparation process. Such efforts resulted 
in elimination of human factors and 
therefore prevented human-sourced errors.
•	VitrA Tiles has implemented the Tiles4Cast 
project to effectively identify customer 
demands and align them with available 
resources. This is accomplished through 
the utilization of historical order data, 
cost parameters, and a diverse array of 
advanced algorithms that enable the 
company to make projections about future 
trends.
Results:
•	Through the DigiTile’s monitoring systems, 
VitrA Tiles aims 2% reduction in natural gas 
and electricity resource use in 2023. 
Building Products – Bathrooms
With its unwavering commitment to 
innovation and excellence, Eczacıbaşı 
Building Products – Bathrooms is dedicated 
to adopting a proactive approach toward 
the challenges posed by digitalization. By 
viewing these challenges as opportunities, 
Bath Group focuses on integrating cutting-
edge digital technologies into its business 
model with the goal of elevating its 
operational processes to new heights of 
efficiency and productivity.
•	One of the leading projects in the Group, 
Qualitics enables the tracking and 
correlation of numerous factors that impact 
product quality and helps identify the best 
production values for optimal results.
•	TM optimization enables the optimum 
loading number of products to truck 
and prevents unnecessary movements 
with route optimization throughout the 
transportation process.
Results:
•	Qualitics Project is expected to yield a 15% 
reduction in scrap. 
•	TM optimization allows Building Product-
Bathrooms to make more shipments with 
the same workforce, and reduces excess 
fuel consumption.
Consumer Products
Eczacıbaşı Consumer Products acknowledges 
the importance of staying current with 
the latest technological advancements to 
foster innovative solutions and support the 
continued growth of our business. Therefore, 
Eczacıbası Consumer Products is actively 
pursuing a range of digital solutions aimed at 
generating positive impacts across its entire 
value chain.
•	Through the implementation of the 
Integrated Business Plan (IBP) project, we 
have incorporated cutting-edge analytical 
techniques to enhance the accuracy of 
demand forecasting, optimize production, 
streamline logistics, and boost campaign 
efficiency.
•	The Supply Chain Control Tower Project 
(SCCT) provided an end-to-end transparent 
view of the supply chain, enabling fast 
and flexible decisions with instant access 
to information by creating effective and 
straightforward warning mechanisms that 
affect all stakeholders in the organization.
•	Eczacıbaşı Consumer Products has 
improved employee data access 
and operational efficiency by using 
enterprise resource management (ERP), 
manufacturing execution system (MES), 
customer relations, and sales applications.
Results:
•	Thanks to these projects, Consumer 
Products has optimized the business 
processes throughout its value chain.
Natural Resources
Esan’s ongoing digital transformation 
initiatives, focused on driving operational 
excellence, have made significant headway 
with the implementation of key mining 
projects aimed at improving efficiency and 
occupational safety. By leveraging advanced 
digital technologies and data-driven insights, 
Esan is working to achieve its ultimate goal 
of zero accidents, while simultaneously 
enhancing productivity and optimizing 
operational performance.
•	Esan installed an integrated energy 
management system at their Balya 
facility, which monitors and controls both 
underground and aboveground energy 
infrastructure and analyzes the energy 
efficiencies of auxiliary services such as 
water cycle and air supply.
•	In mining pits and fields, Esan uses various 
vehicles depending on the tasks. With the 
Smart Pit Project, Esan aims to increase the 
trackability and communication of these 
vehicles to optimize their operations.
Results:
•	With Balya Energy Management, 2% 
reduction in electricity usage is expected in 
2023.
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 147
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Digital Transformation Awards
In 2022, our digital transformation projects and our managers leading these projects were 
deemed worthy of many awards. Eczacıbaşı Group and its companies received five awards 
at the IDC 2022 Digital Transformation Awards, which is widely accepted as Turkey’s most 
comprehensive digital transformation summit. We are also the proud recipients of awards from 
ICXA, SAP, and MMA Smarties, further attesting to our commitment to excellence and our ability 
to successfully navigate the complex and rapidly evolving landscape of digital transformation.
Our Goals for 2023 and Beyond
At the core of our strategic vision for the future lies a dedicated commitment to adopting digital 
technologies, data concepts, and novel approaches to conducting business that will fundamentally shape 
the trajectory of the Group. To this end, we will be pursuing a number of digital transformation initiatives 
in the years to come, with a particular focus on four key areas: customer-orientation, data-centricity, 
new business models, and cultural shift. It is our steadfast belief that the emerging business models and 
ideas in sustainability represent a unique opportunity to support and enhance our current methods of 
conducting business. As such, we view these developments as a critical component of our long-term 
strategic vision and recognize the immense potential they hold to help us drive innovation and remain at 
the forefront of our industry.
IDC 2022 DX Awards:
•	CEO of the year: Atalay Gümrah
•	Best Future Enterprise of the Year 
(2nd Place): Eczacıbaşı Group – Digital 
Transformation Journey 
•	Best in Future of Operations (2nd Place): 
Eczacıbaşı Building Products – RobotİK 
•	Best in Future of Intelligence (2nd 
Place): VitrA Tiles – DigiOK 
•	Best in Future of Digital Infrastructure 
(2nd Place): VitrA Tiles – Tiles4Cast 
International Customer Experience 
Awards 2022 (icxa 2022)
•	Best Business Change and 
Transformation: Gold Winner (1st Place): 
Eczacibasi Building Products 
SAP Transformation Awards of the Year: 
•	Best Digital Transformation of Building 
Products Sector: Eczacıbaşı Building 
Products 
Smarties Awards 
•	Geo Targeting Category: Selpak 
Antibacterial Shield Launch O2O 
Approach - EMEA winner
•	Data Insights Category: Uni Baby DCO - 
Turkey winner
•	Fast Company Most Innovative 
Companies of Turkey- 6th Place: 
Eczacıbaşı Holding
IDC CIO Awards: 
•	CIO of the Year
•	Best Change Management (winner): 
Sustainable Employee Engagement in a 
Digital Culture
•	Best IT Governance (winner): Integrated 
Digital Governance Transformation 
•	Best Business Enablement (2nd Place): 
ESAN Balya Energy Management (BEY) 
Project
•	Best Future of Work- Automation (2nd 
Place): Paperzero
•	Best Future of Work- Employee 
Experience (1st Place): e-live Mobile 
Application for Employees
•	Best Future of Work- Employee 
Experience (3rd Place): Office 365 
Migration Project
Istanbul Marketing Awards 2022
•	Location Based Technology Use 
Award- Programmatic Use Award-
Innovative Use of Technology Award: 
Selpak Antibacteria Online to Offline 
Frequency Management Approach
•	Programmatic Use Award: Uni Baby 
Stages DCO & DMP Approach
•	Digital Marketing Campaign Through 
SM Award: Solo Cleaning Tips Influencer 
and Social Media Project
•	Repositioning Award: Selin Relaunch 
communication
•	Mansion Award (Honorary Award of 
the Jury) -Creative Use of Digital Media 
Award: OKEY Sports Cooperation 
Communication
MMA Smarties Awards
•	Geo Targeting- EMEA winner: Selpak 
Antibacterial Shield Launch O2O 
Approach 
•	Data Insights- Turkey winner: Uni Baby 
DCO
Customer-Orientation
Data-Centricity
At Eczacıbaşı Group, our primary goals are 
to identify the needs our customers at every 
stage of their digital and physical journeys. 
Through the use of advanced data analysis 
and insights, our objective is to effectively 
align the right products with our customers 
at the right moment, via the most optimal 
channels, while maintaining unwavering 
commitment to delivering exceptional end-
to-end experiences across all our brands.
Our ongoing efforts to optimize and 
refine our operational processes remain 
a top priority, with a particular emphasis 
on enhancing the use of data throughout 
the Group. To achieve this goal, we are 
committed to implementing robust systems 
for measuring and improving data quality, as 
well as promoting a culture of data-centric 
decision-making across our organization. 
We recognize that the effective integration 
of emerging technologies such as digital 
twin, machine learning, image processing, 
internet of things, augmented reality, and 
artificial intelligence will play a key role in 
enabling us to achieve these objectives. 
Accordingly, we are actively working to 
increase the adoption and awareness of 
these technologies across the Group, with 
the ultimate aim of leveraging their full 
potential to drive innovation and growth.
New Business Models
Cultural Shift
At Eczacıbaşı, we are keeping up with 
business unit needs in an ever-changing 
world. To this end, we actively seek out 
start-ups that have the potential to become 
valuable solution partners and prioritize the 
incubation of both corporate venture capital 
(CVC) investments and Future to Present 
initiatives. Additionally, we are committed to 
exploring and testing new, disruptive digital 
business models, with the aim of continually 
enhancing our operations and maintaining a 
competitive edge in the marketplace.
As we prepare for a sustainable future, 
we are committed to cultivating an agile 
culture that is capable of acquiring new 
competencies, and unafraid to take 
calculated risks. To this end, we have 
set our sights on developing robust 
digital capabilities, testing and scaling 
agile methodologies, and increasing the 
frequency and scope of training and events 
designed to support cultural change.
In addition to the aforementioned focus 
areas, we are also prioritizing projects 
aimed at advancing sustainability goals 
within the broader scope of our digital 
transformation efforts.
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 149
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Annexes
7
List of Associations, Initiatives and Memberships	
152
GRI Content Index	
154
WEF Stakeholder Capitalism Metrics	
161
Limited Assurance Report	
166
Reporting Principles	
170
Info	
175
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 151
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

List of Associations, 
Initiatives and Memberships
Institution
Status
American Turkish Society
Membership
Business Council for Sustainable 
Development Turkey (SKD)
Circular Economy Working Group
Eczacıbaşı Group is also a signatory to the “Business 
World Plastics Initiative” established in cooperation with 
TUSIAD, Global Compact Turkey and SKD.
Business for Goals
Vice-Presidency
Corporate Risk Management 
Association
Board Membership
DEİK - Foreign Economic Relations 
Board of Turkey
DEIK USA Council - Business Council Executive Board 
Member
DEİK Germany Council - Business Council Executive 
Board Chairman /Business Council Executive Board Vice 
Chairman.
DEİK Morocco Council - Business Council Executive Board 
Member
DEIK Russia Council - Business Council Executive Board 
Member
DEIK UK Council - Business Council Executive Board 
Member
DEIK Uzbekistan Council - Business Council Executive 
Board Chairman
Economic Development Foundation
Membership
Endeavor Foundation
Membership
ESİAD – Aegean Industrialists and 
Businessmen Association
High Consultation Council Member
Foundation of Support for the Civil 
Society
Membership
GİF – Global Relations Forum
Membership
GİRVAK – Turkish Entrepreneurship 
Foundation (TEF)
Board of Trustees Membership
IMPACT 2030 
Membership
Istanbul Kartal Urban Development 
Association
Board Membership
KAGİDER – The Women Entrepreneurs 
Association of Turkey
Membership
Kal-Der – Turkish Quality Association 
Membership
Public Affairs Institute of Turkey
Membership
Tax Inspectors Association
Board Membership
TESEV – Turkish Economic and Social 
Studies Foundation
Board Membership
The Business Plastic Initiative 
Membership
Eczacıbaşı Group is a signatory to the “Business World 
Plastics Initiative” established in cooperation with TUSIAD, 
Global Compact Turkey and SKD.
The Trilateral Commission Europe
Membership
The Science Academy Turkey
Membership
TİDE – Institute of Internal Auditing, 
Turkey
Membership
Turkish Contractors Association-
Sectoral Stakeholder 
Membership
Turkish Marine Environment Protection 
Association (TURMEPA)
Membership
TÜSİAD – Turkish Industry and Business 
Association
Honorary Presidency, Digital Turkey Roundtable Member, 
Environment and Climate Change Working Group 
member
UN Global Compact
UNGC-Turkey Board Member, Gender Equality Working 
Group Co-Presidency
UN Women Turkey
Membership
World Economic Forum
Membership
Yanındayız Association
Membership
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 153
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Statement of Use:
Eczacıbaşı Holding A.Ş. has reported in 
accordance with the GRI Standards for the 
period 1 January 2022 and 31 December 
2022.
GRI 1 Use:
GRI 1: Foundation 2021
Applicable GRI Sector Standard(s):
-
GRI STANDARD 
DISCLOSURE 
LOCATION 
GRI 2: General 
Disclosures 2021
2-1 Organizational details
Overview of Eczacıbaşı Group, page 14-15; 
Organizational Structure, Products and 
Services, page 16-17
2-2 Entities included in the organization’s 
sustainability reporting
About the Report, page 6-7
2-3 Reporting period, frequency and contact 
point
About the Report, page 6-7; Info, page 175
2-4 Restatements of information
About the Report, page 6-7; Info, page 175
2-5 External assurance
Limited Assurance Report, page 166-169
2-6 Activities, value chain and other business 
relationships
Organizational Structure, Products and 
Services, page 16-17; Our Value-Creating 
Business Model, page 24-27
2-7 Employees
Equal, Diverse and Inclusive Workplace, 
page 96-105
2-8 Workers who are not employees
Equal, Diverse and Inclusive Workplace, 
page 96-105
2-9 Governance structure and composition
Governance Approach, page 40-45
2-10 Nomination and selection of the highest 
governance body
Governance Approach, page 40-45
2-11 Chair of the highest governance body
Governance Approach, page 40-45
2-12 Role of the highest governance body in 
overseeing the management of impacts
Governance Approach, page 40-45
2-13 Delegation of responsibility for 
managing impacts
Governance Approach, page 40-45
2-14 Role of the highest governance body in 
sustainability reporting
Sustainability Governance, page 46-47
GRI 2: General 
Disclosures 2021
2-15 Conflicts of interest
"Governance Approach, page 40-45 
https://www.eczacibasi.com.tr/en/investor-
relations/eczacibasi-pharmaceutical-
and-industrial-investment/eczacibasi-
pharmaceutical-corporate-governance/
board-of-directors-work-ethics"
2-16 Communication of critical concerns
Governance Approach, page 40-45
2-17 Collective knowledge of the highest 
governance body
https://www.eczacibasi.com.tr/en/
eczacibasi-group/management
2-18 Evaluation of the performance of the 
highest governance body
"Governance Approach, page 40-45
https://www.eczacibasi.com.tr/en/investor-
relations/eczacibasi-pharmaceutical-
and-industrial-investment/eczacibasi-
pharmaceutical-corporate-governance/
board-of-directors-work-ethics"
2-19 Remuneration policies
Eczacıbaşı Holding Remuneration Policy: 
https://www.eczacibasi.com.tr/en/
investor-relations/eczacibasi-investment-
holding/eczacibasi-investment-holding-
corporate-governance/board-of-directors-
remuneration-policy-investment
2-20 Process to determine remuneration
Eczacıbaşı Holding Remuneration Policy: 
https://www.eczacibasi.com.tr/en/
investor-relations/eczacibasi-investment-
holding/eczacibasi-investment-holding-
corporate-governance/board-of-directors-
remuneration-policy-investment
2-21 Annual total compensation ratio
GRI Content Index: This information is not 
disclosed due to confidentiality constraints.
2-22 Statement on sustainable development 
strategy
Message from our Chairperson, page 
8-9; Message from our CEO, page 10-11; 
Sustainability at Eczacıbaşı Group, page 
28-29
2-23 Policy commitments
Ethics and Compliance, page 54-57
2-24 Embedding policy commitments
Ethics and Compliance, page 54-57
2-25 Processes to remediate negative 
impacts
Ethics and Compliance, page 54-57
2-26 Mechanisms for seeking advice and 
raising concerns
Ethics and Compliance, page 54-57
2-27 Compliance with laws and regulations
Ethics and Compliance, page 54-57
2-28 Membership associations
List of Associations, Initiatives and 
Memberships, page 152-153
2-29 Approach to stakeholder engagement
Stakeholder Relations, page 36-37
2-30 Collective bargaining agreements
Equal, Diverse and Inclusive Workplace, 
page 96-105
GRI Content Index
For the Content Index - Essentials Service, GRI Services reviewed that the 
GRI content index is clearly presented, in a manner consistent with the 
Standards, and that the references for disclosures 2-1 to 2-5, 3-1 and 3-2 are 
aligned with the appropriate sections in the body of the report.
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 155
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Material Topics 
GRI 3: Material Topics 
2021
3-1 Process to determine material topics
Eczacıbaşı Group's Materiality, page 30-31
3-2 List of material topics
Eczacıbaşı Group's Materiality, page 30-31
3-3 Management of material topics
Eczacıbaşı Group's Materiality, page 30-31
Financial and Economic Performance
GRI 3: Material Topics 
2021
3-3 Management of material topics
Eczacıbaşı Group's Materiality, page 30-31; 
Financial and Economic Performance, page 
61-63
GRI 201: Economic 
Performance 2016
201-1 Direct economic value generated and 
distributed
Overview of Eczacıbaşı Group, page 14-17; 
Year in Review, page 20; Financial and 
Economic Performance, page 61-63
201-2 Financial implications and other risks 
and opportunities due to climate change
Operating Environment, page 11-13; Risk 
Management, page 31-34
GRI 203: Indirect 
Economic Impacts 
2016
203-1 Infrastructure investments and 
services supported
Community and Social Vitality, page 70; 
Social Investment, page 71-75
203-2 Significant indirect economic impacts
Community and Social Vitality, page 70; 
Social Investment, page 71-75
Business Ethics and Legal Compliance
GRI 3: Material Topics 
2021
3-3 Management of material topics
Eczacıbaşı Group's Materiality, page 19-20; 
Business Ethics and Legal Compliance, page 
55-57
GRI 205: Anti-
corruption 2016
205-1 Operations assessed for risks related 
to corruption
Eczacıbaşı Code of Conduct: https://
www.eczacibasi.com.tr/_Media/Upload/
Eczacibasi-Group-Code-Of-Conduct.pdf; 
Equal, Diverse and Inclusive Workplace, 
page 96-105
205-2 Communication and training about 
anti-corruption policies and procedures
Business Ethics and Legal Compliance, page 
55-57
Supply Chain Management
GRI 3: Material Topics 
2021
3-3 Management of material topics
Eczacıbaşı Group's Materiality, page 30-31; 
Supply Chain Management, page 58-59
GRI 204: Procurement 
Practices 2016
204-1 Proportion of spending on local 
suppliers
Supply Chain Management, page 58-59
GRI 308: Supplier 
Environmental 
Assessment 2016
308-1 New suppliers that were screened 
using environmental criteria
Supply Chain Management, page 58-59
GRI 414: Supplier 
Social Assessment 
2016
414-1 New suppliers that were screened 
using social criteria
Supply Chain Management, page 58-59
Energy Management and Carbon Emission 
GRI 3: Material Topics 
2021
3-3 Management of material topics
Eczacıbaşı Group's Materiality, page 30-31; 
Energy Management and Carbon Emission, 
page 69-79
GRI 302: Energy 2016
302-1 Energy consumption within the 
organization
Energy Management and Carbon Emission, 
page 69-79
302-2 Energy consumption outside of the 
organization
Energy Management and Carbon Emission, 
page 69-79
302-3 Energy intensity
Sustainability Objectives, page 32-33; 
Energy Management and Carbon Emission, 
page 69-79
302-4 Reduction of energy consumption
Energy Management and Carbon Emission, 
page 69-79
302-5 Reductions in energy requirements of 
products and services
Energy Management and Carbon Emission, 
page 69-79
GRI 305: Emissions 
2016
305-1 Direct (Scope 1) GHG emissions
Energy Management and Carbon Emission, 
page 69-79
305-2 Energy indirect (Scope 2) GHG 
emissions
Energy Management and Carbon Emission, 
page 69-79
305-4 GHG emissions intensity
Energy Management and Carbon Emission, 
page 69-79
305-5 Reduction of GHG emissions
Energy Management and Carbon Emission, 
page 69-79
Water Management
GRI 3: Material Topics 
2021
3-3 Management of material topics
Eczacıbaşı Group's Materiality, page 30-31; 
Water Management, page 80-81
GRI 303: Water and 
Effluents 2018
303-1 Interactions with water as a shared 
resource
Water Management, page 80-81
303-2 Management of water discharge-
related impacts
Water Management, page 80-81
303-3 Water withdrawal
Water Management, page 80-81
Product Responsibility
GRI 3: Material Topics 
2021
3-3 Management of material topics
Eczacıbaşı Group's Materiality, page 30-31; 
Product Responsibility, page 84-87
Waste Management
GRI 3: Material Topics 
2021
3-3 Management of material topics
Eczacıbaşı Group's Materiality, page 30-31; 
Waste Management, page 88-91
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 157
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

GRI 301: Materials 
2016
301-1 Materials used by weight or volume
Waste Management, page 88-91
GRI 306: Waste 2020
306-1 Waste generation and significant 
waste-related impacts
Waste Management, page 88-91
306-2 Management of significant waste-
related impacts
Waste Management, page 88-91
306-3 Waste generated
Waste Management, page 88-91
306-4 Waste diverted from disposal
Waste Management, page 88-91
306-5 Waste directed to disposal
Waste Management, page 88-91
Equal, Diverse and Inclusive Workplace
GRI 3: Material Topics 
2021
3-3 Management of material topics
Eczacıbaşı Group's Materiality, page 30-31; 
Equal, Diverse and Inclusive Workplace, 
page 96-105
GRI 402: Labor/
Management 
Relations 2016
402-1 Minimum notice periods regarding 
operational changes
Business Ethics and Legal Compliance, 
page 55-57; Equal, Diverse and Inclusive 
Workplace, page 96-105
GRI 405: Diversity 
and Equal 
Opportunity 2016
405-1 Diversity of governance bodies and 
employees
Governance Approach, page 40-45
405-2 Ratio of basic salary and 
remuneration of women to men
Equal, Diverse and Inclusive Workplace, 
page 96-105
GRI 406: Non-
discrimination 2016
406-1 Incidents of discrimination and 
corrective actions taken
Business Ethics and Legal Compliance, 
page 55-57; Equal, Diverse and Inclusive 
Workplace, page 96-105
GRI 407: Freedom 
of Association and 
Collective Bargaining 
2016
407-1 Operations and suppliers in which 
the right to freedom of association and 
collective bargaining may be at risk
Business Ethics and Legal Compliance, 
page 55-57; Equal, Diverse and Inclusive 
Workplace, page 96-105
GRI 408: Child Labor 
2016
408-1 Operations and suppliers at significant 
risk for incidents of child labor
Business Ethics and Legal Compliance, 
page 55-57; Equal, Diverse and Inclusive 
Workplace, page 96-105
GRI 409: Forced or 
Compulsory Labor 
2016
409-1 Operations and suppliers at significant 
risk for incidents of forced or compulsory 
labor
Business Ethics and Legal Compliance, 
page 55-57; Equal, Diverse and Inclusive 
Workplace, page 96-105
Attracting, Developing and Retainint Talent
GRI 3: Material Topics 
2021
3-3 Management of material topics
Eczacıbaşı Group's Materiality, page 30-31; 
Attracting, Developing and Retaining Talent, 
page 106-115
GRI 401: Employment 
2016
401-1 New employee hires and employee 
turnover
Attracting, Developing and Retaining Talent, 
page 106-115
GRI 404: Training and 
Education 2016
404-1 Average hours of training per year per 
employee
Attracting, Developing and Retaining Talent, 
page 106-115
404-2 Programs for upgrading employee 
skills and transition assistance programs
Attracting, Developing and Retaining Talent, 
page 106-115
404-3 Percentage of employees 
receiving regular performance and career 
development reviews
Attracting, Developing and Retaining Talent, 
page 106-115
Health, Safety and Wellbeing
GRI 3: Material Topics 
2021
3-3 Management of material topics
Eczacıbaşı Group's Materiality, page 30-31; 
Health, Safety and Wellbeing, page 120-123
GRI 403: 
Occupational Health 
and Safety 2018
403-1 Occupational health and safety 
management system
"Health, Safety and Wellbeing, page 120-123 
Eczacıbaşı Group's Occupational Health and 
Safety Policy: https://www.eczacibasi.com.
tr/_Media/Upload/Occupational-Health-and-
Safety-Policy-3.pdf"
403-2 Hazard identification, risk assessment, 
and incident investigation
"Health, Safety and Wellbeing, page 120-123 
Eczacıbaşı Group's Occupational Health and 
Safety Policy: https://www.eczacibasi.com.
tr/_Media/Upload/Occupational-Health-and-
Safety-Policy-3.pdf"
"403-4 Worker participation, consultation,
and communication on occupational health 
and safety"
"Health, Safety and Wellbeing, page 120-123 
Eczacıbaşı Group's Occupational Health and 
Safety Policy: https://www.eczacibasi.com.
tr/_Media/Upload/Occupational-Health-and-
Safety-Policy-3.pdf"
403-5 Worker training on occupational 
health and safety
"Health, Safety and Wellbeing, page 120-123 
Eczacıbaşı Group's Occupational Health and 
Safety Policy: https://www.eczacibasi.com.
tr/_Media/Upload/Occupational-Health-and-
Safety-Policy-3.pdf"
403-6 Promotion of worker health
"Health, Safety and Wellbeing, page 120-123 
Eczacıbaşı Group's Occupational Health and 
Safety Policy: https://www.eczacibasi.com.
tr/_Media/Upload/Occupational-Health-and-
Safety-Policy-3.pdf"
403-7 Prevention and mitigation of 
occupational health and safety impacts 
directly linked by business relationships
"Health, Safety and Wellbeing, page 120-123 
Eczacıbaşı Group's Occupational Health and 
Safety Policy: https://www.eczacibasi.com.
tr/_Media/Upload/Occupational-Health-and-
Safety-Policy-3.pdf"
403-8 Workers covered by an occupational 
health and safety management system
"Health, Safety and Wellbeing, page 120-123 
Eczacıbaşı Group's Occupational Health and 
Safety Policy: https://www.eczacibasi.com.
tr/_Media/Upload/Occupational-Health-and-
Safety-Policy-3.pdf"
403-9 Work-related injuries
Health, Safety and Wellbeing, page 120-123
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 159
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Social Investment
GRI 3: Material Topics 
2021
3-3 Management of material topics
Eczacıbaşı Group's Materiality, page 30-31; 
Community and Social Vitality, page 124-131; 
Social Investment, page 125-131
GRI 413: Local 
Communities 2016
413-1 Operations with local community 
engagement, impact assessments, and 
development programs
Community and Social Vitality, page 124-131; 
Social Investment, page 125-131
413-2 Operations with significant actual 
and potential negative impacts on local 
communities
Community and Social Vitality, page 124-131; 
Social Investment, page 125-131
Innovation
GRI 3: Material Topics 
2021
3-3 Management of material topics
Eczacıbaşı Group's Materiality, page 30-31; 
Innovation, page 135-137
Entrepreneurship
GRI 3: Material Topics 
2021
3-3 Management of material topics
Eczacıbaşı Group's Materiality, page 30-31; 
Entrepreneurship, page 138-141
Research and Development
GRI 3: Material Topics 
2021
3-3 Management of material topics
Eczacıbaşı Group's Materiality, page 30-31; 
Research and Development, page 142-143
Digital Transformation
GRI 3: Material Topics 
2021
3-3 Management of material topics
Eczacıbaşı Group's Materiality, page 30-31; 
Digital Transformation, page 144-149
WEF Stakeholder 
Capitalism Metrics
Principles of Governance
Pillar
Core Metrics and 
Disclosures
Description
References
Governing 
purpose
Setting purpose
The company’s stated purpose, as the 
expression of the means by which a 
business proposes solutions to economic, 
environmental and social issues. Corporate 
purpose should create value for all 
stakeholders, including shareholders.
Message from the 
Chairperson, page 8-9
Message from the CEO, 
page 10-11
Quality of 
governing 
body
Governance body 
composition
Composition of the highest governance body 
and its committees by: competencies relating 
to economic, environmental, and social topics; 
executive or non-executive; independence; 
tenure on the governance body; number of 
each individual’s other significant positions 
and commitments, and the nature of the 
commitments; gender; membership of 
under-represented social groups; stakeholder 
representation
Governance Approach, 
page 40-44
Stakeholder 
engagement
Material issues 
impacting 
stakeholders
A list of the topics that are material to key 
stakeholders and the company, how the topics 
were identified and how the stakeholders were 
engaged.
Eczacıbaşı Group’s 
Materiality, page 30-31
Ethical 
behavior
Anti-Corruption
1. Total percentage of governance body 
members, employees and business 
partners who have received training on the 
organization’s anti-corruption policies and 
procedures
Business Ethics and Legal 
Compliance, page 55-57
a) Total number and nature of incidents of 
corruption confirmed during the current year, 
but related to previous years; and
b) Total number and nature of incidents of 
corruption confirmed during the current year, 
related to this year.
2. Discussion of initiatives and stakeholder 
engagement to improve the broader operating 
environment and culture, in order to combat 
corruption
Protected ethics 
advice and reporting 
mechanisms
A description of internal and external 
mechanisms for:
Business Ethics and Legal 
Compliance, page 55-57 
1. Seeking advice about ethical and lawful 
behaviour and organizational integrity; and
2. Reporting concerns about unethical or 
unlawful behaviour and lack of organizational 
integrity.
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 161
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Risk and 
opportunity 
oversight
Integrating Risk and 
Opportunity into 
Business Process
Company risk factor and opportunity 
disclosures that clearly identify the principal 
material risks and opportunities facing 
the company specifically (as opposed to 
generic sector risks), the company appetite 
in respect of these risks, how these risks 
and opportunities have moved over time 
and the response to those changes. These 
opportunities and risks should integrate 
material economic, environmental and social 
issues, including climate change and data 
stewardship.
Risk Management, page 
48-53
Planet
Climate 
Change
Greenhouse Gas 
(GHG) emissions
For all relevant greenhouse gases (e.g. carbon 
dioxide, methane, nitrous oxide, F-gases etc.), 
report in metric tonnes of carbon dioxide 
equivalent (tCO2e) GHG Protocol Scope 1 and 
Scope 2 emissions.
Facts about Our 
Actions Report Energy 
Management and Carbon 
Emissions, page 69-79
Estimate and report material upstream 
and downstream (GHG Protocol Scope 3) 
emissions where appropriate.
Scope 1 and Scope 2 
emissions are calculated 
and reported annually. We 
aim to calculate Scope 
3 emissions across the 
Group. 
TCFD implementation
Fully implement the recommendations of 
the Task Force on Climate-related Financial 
Disclosures (TCFD). If necessary, disclose 
a timeline of at most three years for full 
implementation. Disclose whether you have 
set, or have committed to set, GHG emissions 
targets that are in line with the goals of the 
Paris Agreement – to limit global warming to 
well below 2°C above pre-industrial levels and 
pursue efforts to limit warming to 1.5°C – and 
to achieve net-zero emissions before 2050
We initiated detailed 
studies for climate risk 
assessment across the 
Group. In this context, 
efforts to comply with 
TCFD are planned. 
Nature Loss
Land use and 
ecological sensitivity
Report the number and area (in hectares) of 
sites owned, leased or managed in/or adjacent 
to protected areas and/or key biodiversity 
areas (KBA).
Group companies do 
not have an operational 
centers located in 
protected areas, 
especially RAMSAR areas.  
Freshwater 
Availability
Water consumption 
and withdrawal in 
water-stressed areas
Report for operations where material: 
megalitres of water withdrawn, megalitres of 
water consumed and the percentage of each 
in regions with high or extremely high baseline 
water stress, according to WRI Aqueduct 
water risk atlas tool.
Water Management, page 
80-81
Estimate and report the same information 
for the full value chain (upstream and 
downstream) where appropriate.
People
Dignity and 
Equality
Diversity and 
inclusion (%)
Percentage of employees per employee 
category, by age group, gender and other 
indicators of diversity
Facts about Our Actions 
Report Equal, Diverse and 
Inclusive Workplace, page 
57-59
Pay equality (%)
Ratio of the basic salary and remuneration 
for each employee category by significant 
locations of operation for priority areas of 
equality: women to men, minor to major ethnic 
groups, and other relevant equality areas.
Equal, Diverse and 
Inclusive Workplace, page
96-105
Wage level (%)
Ratios of standard entry level wage by gender 
compared to local minimum wage.
Equal, Diverse and 
Inclusive Workplace, page
96-105
Ratio of the annual total compensation of 
the CEO to the median of the annual total 
compensation of all its employees, except the 
CEO
Risk for incidents 
of child, forced or 
compulsory labour
An explanation of the operations and suppliers 
considered to have significant risk for incidents 
of child labour, forced or compulsory labour. 
Such risks could emerge in relation to: 
a) type of operation (such as manufacturing 
plant) and type of supplier; and 
b) countries or geographic areas with 
operations and suppliers considered at risk.
Risk Management, page 
48-53;
Supply Chain 
Management, page 58-59
Skills for the 
future
Training provided
Average hours of training per person that the 
organisation’s employees have undertaken 
during the reporting period, by gender and 
employee category (total number of hours of 
training provided to employees divided by the 
number of employees).
Facts about Our Actions 
Report Attracting, 
Developing and Retaining 
Talent, page 60-62
Average training and development expenditure 
per full time employee (total cost of training 
provided to employees divided by the number 
of employees).
Facts about Our Actions 
Report Health, Safety and 
Wellbeing, page 63
Health and 
Wellbeing
Health and safety (%)
The number and rate of fatalities as a result 
of work-related injury; high-consequence 
work-related injuries (excluding fatalities); 
recordable work-related injuries; main types of 
work-related injury; and the number of hours 
worked.
Health, Safety and 
Wellbeing, page 120-123;
Eczacıbaşı Group’s 
Occupational Health and
Safety Policy: https://
www.eczacibasi.com.
tr/_Media/Upload/
Occupational-Health-and-
Safety-Policy-3.pdf
An explanation of how the organisation 
facilitates workers’ access to non-occupational 
medical and healthcare services, and the 
scope of access provided for employees and 
workers.
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 163
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Prosperity
Employment 
and wealth 
generation
Absolute number and 
rate of employment
1. Total number and rate of new employee hires 
during the reporting period, by age group, 
gender, other indicators of diversity and 
region.
Facts about Our Actions 
Report Attracting, 
Developing and Retaining 
Talent, page 60-62
2. Total number and rate of employee turnover 
during the reporting period, by age group, 
gender, other indicators of diversity and 
region.
Facts about Our Actions 
Report Attracting, 
Developing and Retaining 
Talent, page 60-62
Economic 
Contribution
1. Direct economic value generated and 
distributed (EVG&D), on an accruals basis, 
covering the basic components for the 
organisation’s global operations, ideally split 
out by:
– Revenues
– Operating costs
– Employee wages and benefits
– Payments to providers of capital
– Payments to government
– Community investment
Facts about Our Actions 
Report Attracting, 
Developing and Retaining 
Talent, page 60-62
2. Financial assistance received from the 
government: total monetary value of financial 
assistance received by the organisation from 
any government during the reporting period.
Financial and Economic 
Performance, page
61-63
Financial investment 
contribution
1. Total capital expenditures (CapEx) minus 
depreciation, supported by narrative to 
describe the company’s investment strategy.
Financial and Economic 
Performance, page
61-63
2. Share buybacks plus dividend payments, 
supported by narrative to describe the 
company’s strategy for returns of capital to 
shareholders.
Innovation 
of better 
products 
and services
Total R&D expenses 
($)
Total costs related to research and 
development.
Our Value-Creating 
Business Model, page 26
Community 
and social 
vitality
Total tax paid
The total global tax borne by the company, 
including corporate income taxes, property 
taxes, non-creditable VAT and other sales 
taxes, employer-paid payroll taxes, and other 
taxes that constitute costs to the company, by 
category of taxes.
Our Value-Creating 
Business Model, page 26
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 165
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Limited Assurance Report
GRI 2-5
Limited Assurance Report
to the Board of Directors of Eczacıbaşı Holding A.Ş.
We have been engaged by the Board of Directors of Eczacıbaşı Holding A.Ş. (the 
“Group”) to perform a limited assurance engagement in respect of the Selected 
Sustainability Information (the “Selected Information”) stated in the Eczacıbaşı Holding 
A.Ş. Integrated Sustainability Report 2022: Story of Our Ambition Report and Facts 
about Our Actions Report (the “Integrated Sustainability Report 2022”) for the year 
ended 31 December 2022 and listed below. 
Selected Information
The scope of the Selected Information for the year ended 31 December 2022, which is 
subject to our limited assurance work, set out in the pages 20, 26, 33, 68, 89, 99, 100, 
107 and 121 of the Eczacıbaşı Group Integrated Sustainability Report 2022: Story of 
Our Ambition Report and in the pages 17, 22, 42, 45, 47, 49, 53, 54, 59, 60, 61 and 63 of 
the Eczacıbaşı Group Integrated Sustainability Report 2022: Facts about Our Actions 
Report with the sign “
” is summarised below:
Environmental Performance Indicators
·	 Total energy consumption (MWh)
·	 Total carbon emissions (tCO2)
·	 Share of recycled waste (%)
·	 Total waste disposed (Ton)
·	 Total water withdrawal (thousand m3)
·	 Energy intensity (MWh/ton)
·	 Carbon intensity (tCO2 / ton product)
·	 Water intensity (m3/ton)
Social Performance Indicators
·	 Accident frequency rate (%)
·	 Women among new recruits (%)
·	 Total share of women professionals (%)
·	 Women in management positions (%)
·	 Training hours per employee (#)
·	 Training hours per talent (#)
Our assurance was with respect to the year ended 31 December 2022 information 
only and we have not performed any procedures with respect to earlier periods or 
any information other than Selected Information marked with “
” in the Integrated 
Sustainability Report 2022 and, any other elements included in the Integrated 
Sustainability Report 2022 and, therefore, do not express any conclusion thereon. 
Criteria
The criteria used by the Group to prepare the Selected Information is set out in section 
“Eczacıbaşı Holding A.Ş. Integrated Sustainability Report 2022: Story of Our Ambition 
Report and Facts about Our Actions Report– Reporting Principles” (the “Reporting 
Principles”) on pages 170, 171, 172, 173 and 174 of the Eczacıbaşı Group Integrated 
Sustainability Report 2022: Story of Our Ambition Report and on pages 87, 88, 89, 90 
and 91 of the Eczacıbaşı Group Integrated Sustainability Report 2022: Facts about Our 
Actions Report.
The Group’s Responsibility
The Group is responsible for the content of the Integrated Sustainability Report 2022 
and the preparation of the Selected Information in accordance with the Reporting 
Principles. This responsibility includes the design, implementation and maintenance of 
internal control relevant to the preparation of Selected Information that is free from 
material misstatement, whether due to fraud or error.
Inherent Limitations
Non-financial performance information is subject to more inherent limitations than 
financial information, given the characteristics of the subject matter and the methods 
used for determining such information.
The absence of a significant body of established practice on which to draw to evaluate 
and measure non-financial information allows for different, but acceptable, measures 
and measurement techniques and can affect comparability between entities. The 
precision of different measurement techniques may also vary. Furthermore, the nature 
and methods used to determine such information, as well as the measurement criteria 
and the precision thereof, may change over time. It is important to read the Selected 
Information in the context of the Reporting Principles. 
In particular, the conversion of different energy measures to megawatt-hour (MWh) 
and energy used to carbon emissions is based upon, inter alia, information and factors 
generated internally and/or derived by independent third parties as explained in 
the Reporting Principles. Our assurance work has not included examination of the 
derivation of those factors and other third-party information. 
Our Independence and Quality Management
We have complied with the independence and other ethical requirements of the Code of 
Ethics for Professional Accountants issued by the International Ethics Standards Board 
for Accountants, which is founded on fundamental principles of integrity, objectivity, 
professional competence and due care, confidentiality and professional behavior.
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 167
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Limited Assurance Report
GRI 2-5
Our firm applies International Standard on Quality Management 1 and accordingly 
maintains a comprehensive system of quality management including documented 
policies and procedures regarding compliance with ethical requirements, professional 
standards and applicable legal and regulatory requirements.
Our Responsibility
Our responsibility is to form a conclusion, based on limited assurance procedures, on 
whether anything has come to our attention that causes us to believe that the Selected 
Information has not been properly prepared in all material respects in accordance 
with the Reporting Principles. We conducted our limited assurance engagement in 
accordance with International Standard on Assurance Engagements 3000 (Revised), 
Assurance Engagements other than Audits or Reviews of Historical Financial 
Information’, and, in respect of greenhouse gas emissions, International Standard 
on Assurance Engagements 3410, Assurance Engagements on Greenhouse Gas 
Statements, issued by the International Auditing and Assurance Standards Board. 
A limited assurance engagement is substantially less in scope than a reasonable 
assurance engagement under ISAE 3000 and ISAE 3410. Consequently, the nature, 
timing and extent of procedures for gathering sufficient appropriate evidence are 
deliberately limited relative to a reasonable assurance engagement.
The procedures we performed were based on our professional judgment and included 
inquiries, observation of processes performed, inspection of documents, analytical 
procedures, evaluating the appropriateness of quantification methods and reporting 
policies, and agreeing or reconciling with underlying records.
Given the circumstances of the engagement, in performing the procedures listed above 
we:
·	 made inquiries of the persons responsible for the Selected Information;
·	 understood the process for collecting and reporting the Selected Information. 
This included analysing the key processes and controls for managing and 
reporting the Selected Information;
·	 evaluated the source data used to prepare the Selected Information and re-
performed selected examples of calculation;
·	 performed limited substantive testing on a selective basis of the preparation 
and collation of the Selected Information prepared by the Group and
·	 undertook analytical procedures over the reported data.
Limited Assurance Conclusion
Based on the procedures we have performed and the evidence we have obtained, 
nothing has come to our attention that causes us to believe that Group’s Selected 
Information for the year ended 31 December 2022, is not properly prepared, in all 
material respects, in accordance with the Reporting Principles.
Restriction of use
This report, including the conclusion, has been prepared for the Board of Directors of 
the Group as a body, to assist the Board of Directors in reporting Group’s performance 
and activities related to the Selected Information. We permit the disclosure of this 
report within the Integrated Sustainability Report 2022 for the year ended 31 December 
2022, to enable the Board of Directors to demonstrate they have discharged their 
governance responsibilities by commissioning a limited assurance report in connection 
with the Selected Information. To the fullest extent permitted by law, we do not accept 
or assume responsibility to anyone other than the Board of Directors of Eczacıbaşı 
Holding A.Ş. as a body and Eczacıbaşı Holding A.Ş.  for our work or this report save 
where terms are expressly agreed and with our prior consent in writing.
PwC Bağımsız Denetim ve
Serbest Muhasebeci Mali Müşavirlik A.Ş.
Mehmet Cenk Uslu, SMMM
Partner
Istanbul, 8 May 2023
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 169
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Reporting Principles
Appendix-1: Eczacıbaşı Holding A.Ş. Integrated Sustainability Report 2022: Story of 
Our Ambition Report and Facts about Our Actions Report– Reporting Principles
This reporting principles (the “Reporting Principles”) provides information on the 
data preparation and reporting methodologies of indicators within the scope of the 
limited assurance in the Eczacıbaşı Holding A.Ş’s (the “Group”) Eczacıbaşı Holding 
Integrated Sustainability Report 2022: Story of Our Ambition Report and Facts about 
Our Actions Report (the “Integrated Sustainability Report 2022”). The indicators 
include social indicators and environmental indicators. It is the responsibility of the 
Group’s management to ensure that appropriate procedures are in place to prepare 
the indicators mentioned above in line with, in all material respects, the Principles. 
The information contained in these principles covers the financial year ending 
December 31, 2022 and the relevant operations in Turkey and abroad (Germany, 
France, Russia) for which Group is responsible, as detailed in the “Key Definitions and 
Scope of Reporting” section.
•	 Eczacıbaşı Consumer Products Co.’s Morocco location is not included in the 
calculations. Blue collar employees are not included in the social indicators’ 
calculations. Gensenta İlaç Sanayi ve Ticaret A.Ş. is only included in the calculation 
of share of women among new recruits, share of women in management positions 
and share of women in employment. Share of women among new recruits, share 
of women in management positions and share of women in employment are only 
includes Turkey locations of Group.
•	 Reporting Principles includes these Group companies of Eczacıbaşı Holding A.Ş., 
Building Products Inc. Co.,VitrA Tiles Co., Eczacıbaşı Consumer Products Co., Esan 
Eczacıbaşı Industrial Raw Materials Co., Eczacıbaşı-Monrol Nuclear Products Co., 
Kanyon Management and Marketing Inc., E-Kart Electronic Card Systems Co., 
Gensenta İlaç Sanayi ve Ticaret A.Ş.
General Reporting Principles 
The following principles have been considered in the preparation of this principles 
document:
•	 In the preparation of information - to emphasize to users of information the basic 
principles of relevance and reliability of information,
•	 In reporting information - emphasizing the principles of comparability/consistency 
of information with other data, including previous year, and the principles of 
understandability/transparency providing clarity to users.
Type
Indicator
Scope
Environmental
Total energy consumption 
(MWh)
In the reporting period, it refers to the total 
amount of energy consumption by the Group 
which is monitored monthly and invoiced 
by the service provider institutions. Energy 
consumption data includes electricity, 
natural gas, diesel, fuel oil, LPG and steam 
consumption.
Environmental
Total carbon emissions (tCO2)
In the reporting period, it refers to the sum of 
the Group’s Scope 1 GHG Emissions and Scope 
2 GHG Emissions.
Environmental
Share of recycled waste (%)
In the reporting period, it refers the ratio of the 
waste that is recovered and recycled by the 
Group, followed up with the waste declarations 
and declared to the State, to the total amount 
of waste.
Environmental
Total waste disposed (Ton)
In the reporting period, it refers to the amount 
of waste disposed by the Group, tracked 
by waste declarations and declared to the 
Government.
Environmental
Total water withdrawal 
(thousand m3)
In the reporting period, it refers to the total 
amount of municipal water, consumed, which 
is monitored from the invoices received by 
service provider institutions and ground, 
surface, rain water, consumed, which is 
monitored by meters.
Enviromental
Energy intensity (MWh/ton)
In the reporting period, it refers to the ratio of 
the Group’s total energy consumption to total 
production volume (in tons).
Enviromental
Carbon intensity (tCO2 / ton 
product)
In the reporting period, it refers to the ratio 
of the Group’s total carbon emissions to total 
production volume (in tons).
Enviromental
Water intensity (m3/ton)
In the reporting period, it refers to the ratio of 
the Group’s total water consumption to total 
production volume (in tons).
Social
Accident frequency rate (%)
In the reporting period, it refers to the ratio of 
the number of injury incidents that occurred 
to the Group’s payroll and contract employees 
during a work-related activity and prevented 
him/her from coming to the workplace on the 
next shift or the next working day, and which 
were followed up through notifications made 
to the Social Security Institution, to the total 
working hours.
Key Definitions and Scope of Reporting
For the purpose of this report, the Group makes the following definitions:
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 171
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Social
Women among new recruits 
(%)
In the reporting period, it refers to ratio of 
women to total employee number hired by 
the Group and declared to the Social Security 
Institution with the Employment Declaration.
Social
Total share of women 
professionals (%)
In the reporting period, it refers to the ratio 
of women to total employee number, who 
were monitored through Eczacıbaşı Human 
Resources data platform and who were 
reported to the Social Security Institution.
Social
Women in management 
positions (%)
In the reporting period, the ratio of the number 
of women employees at the managerial levels 
of the Group, including Manager, Director, 
Senior Management managers to the Total 
Number of Employees.
Social
Training hours per employee 
(#)
In the reporting period, it refers to the 
ratio of total training hours attended by 
Group employees to the average number 
of employees annually, which is monitored 
through the training tracking platform of 
Human Resources belonging to Eczacıbaşı.
Social
Training hours per talent (#)
In the reporting period, it refers the ratio of the 
leadership trainings attended by the employees 
and followed through the Eczacıbaşı training 
platform, to the number of people who 
received the training.
Preparation of the Data
1. Environmental Indicators 
Total energy consumption (MWh)
Formula: Total electricity+natural gas+diesel+fuel oil+LPG/LNG+purchased steam consumption.
Total Carbon emissions (tCO2)
Carbon emissions are calculated by the Group using published conversion factors. Conversion 
factors enable the determination of the amount of carbon released into the atmosphere per unit of 
energy consumption. Different types of energy sources have different conversion factors reflecting 
their carbon intensity. In future periods, conversion factors can be updated to reflect changes/
improvements in published data.
Scope 1 emissions consist of natural gas, diesel, LPG and fuel oil emissions. Conversion factors are 
obtained from the calculation tool provided by the GHG Protocol (July 2009), which uses data 
provided by the IPCC (Intergovernmental Panel on Climate Change). 
Scope 2 emissions consist of electricity and purchased steam emissions.  Conversion factors 
are obtained from “2010 Guidelines to Defra / DECC’s GHG Conversion Factors for Company 
Reporting” provided by UK Government. Electricity conversion factors listed within “Annex-10 
International Electricity Emission Factors” for year 2006 and Turkey are used. These conversion 
factors for electricity and steam have been used instead of the factors detailed within the GHG 
Protocol calculation tool because they include transmission and distribution losses.
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 173
Emission Factors
Emission Factors (kg CO2)
1 kWh Electricity
0.56
1 m3 Natural Gas
1.89
1 lt Fuel Oil
2.94
1 lt Diesel
2.68
1 kg LPG
2.98
1 kWh Steam
0.56
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People

Info
Eczacıbaşı Holding Co.
Headquarters
Kanyon Office
Büyükdere Caddesi No:185
Levent 34394 İstanbul
Phone: +90 212 371 70 00
Fax: +90 212 371 72 22
www.eczacibasi.com.tr
For more information contact
Sustainability, Corporate and Government Affairs
ESG@eczacibasi.com.tr
In this report, “Eczacıbaşı Group,” “Eczacıbaşı Holding,” “the Group,” “the Company,” 
“we,” “us,” and “our” refers to Eczacıbaşı Holding Co. and its subsidiaries, unless 
otherwise stated.
Disclaimer
Eczacıbaşı Group has acted in good faith and has made every reasonable effort to 
ensure the accuracy and completeness of the information contained in this document. 
This Report is prepared only for information purposes and should not be taken as a 
basis for any investment decision. Eczacıbaşı Holding Co. and its subsidiaries, their 
BoD, and employees contributing to the preparation of the Report shall not be liable 
for any direct or indirect damage resulting from the use of the information contained 
in this Report. All information in this document is provided by Eczacıbaşı Group and 
Eczacıbaşı Holding Co. reserves all rights to the Report.
GRI 2-3, GRI 2-4
Share of recycled waste (%)
Formula: Total Recycled Waste (ton) / Total Amount of Waste (ton)
Total waste disposed (Ton)
Formula: Total Amount of Disposal Waste
Total water withdrawal (thousand m3)
Formula: Total municipal water consumption + total ground water consumption + total surface 
consumption + total rain water 
Energy intensity (MWh/ton)
Formula: Total Energy Consumption / Total Production Amount
Carbon intensity (tCO2 / ton product)
Formula: Total Carbon Emissions / Total Production Amount
Water intensity (m3/ton)
Formula: Total Water Consumption / Total Production Amount
2. Social Indicators
Accident frequency rate (%)
Formula: Number of accidents*200,000 / Total Working Hours
Women among new recruits (%)
Formula: Number of Women Hires / Total Number of Hires
Total share of women professionals (%)
Formula: Number of Women Employees / Total number of employees
Women in management positions (%)
Formula: Number of women in managerial position / Total number of employees in managerial position
Training hours per Employee (#)
Formula: Total training hours / Average number of employees per year
Training hours per Talent (#)
Formula: Total hours of leadership trainings (hours) /Total number of people who completed leadership 
trainings (number)
Restatements
The measuring and reporting of data inevitably involve a degree of estimation. Restatements are 
considered where there is a change in the data of greater than 5 percent at the Group level.
Eczacıbaşı Group 
Integrated Sustainability Report 2022
Story of Our Ambition | 175
Annexes
Investing in 
Future
Eczacıbaşı Group  
at a Glance
Our Approach  
to Sustainability
Corporate 
Governance
Investing in 
Planet
Investing in 
People