Hilton Maldives Amingiri 
Resort and Spa
HILTON 2022 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT
Travel with Purpose

2
HILTON 2022 ESG REPORT
Royal Palm Galapagos, 
Curio Collection by Hilton
53	
Performance Tables
56	
SASB
57	
GRI
69	
Certification to ISO
70	
DEKRA Assurance Statement
APPENDIX
52
45	
Advancing and Measuring Our Goals
47	
Public Affairs
48	
Partnerships
49	
Policies and Reporting
GOVERNANCE
44
32	
Creating an Engine of Opportunity
33	
Careers
40	
Communities 
42	
Conduct
SOCIAL IMPACT
31	
22	
Paving the Way to Net Zero
25	
Watts
28	
Water
29	
Waste
ENVIRONMENTAL 
IMPACT
21	
18	
Environmental
19	
Social
20	
Governance
GOAL TRACKER
17
6	
Overview of ESG Strategy and Framework
10	
Highlights and Recognition
11	
Stakeholder Engagement
12	
ESG in Guest Experiences 
14	
LightStay
15	
Hilton Global Foundation
TRAVEL WITH 
PURPOSE
5
3	
CEO Letter
4	
Hilton at a Glance
INTRODUCTION
2	
This report contains 
information about Hilton’s 
Environmental, Social and 
Governance (ESG) strategy 
and performance. It has been 
prepared in accordance with the
Global Reporting Initiative (GRI) 
Standards and integrates the 
recommendations of the Sustainability 
Accounting Standards Board (SASB) 
and the Taskforce on Climate-related 
Financial Disclosures (TCFD).
 
In addition to the information found in this 
report and on our website, we externally report 
on our Travel with Purpose strategy, programs 
and progress toward our 2030 Goals in Hilton’s 
Form 10-K, Annual Report and Proxy Statement. 
We obtain third-party assurance over selected 
data disclosed in this report, as indicated in our 
2022 Assurance Statement. All financial figures 
indicated in this report are in U.S. dollars, unless 
otherwise noted.

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Hilton Garden Inn Cancun Airport
Hilton Singapore Orchard
3
HILTON 2022 ESG REPORT
CONTENTS
INTRO
CEO Message
Hilton at a Glance
TRAVEL WITH 
PURPOSE
GOAL TRACKER
ENVIRONMENTAL 
IMPACT
SOCIAL IMPACT
GOVERNANCE
APPENDIX
In 2022, we continued advancing our Travel with Purpose strategy 
and our 2030 Goals—but we also saw an opportunity to raise the 
bar based on rigorous analysis and the latest information available. 
We introduced new, more ambitious environmental and social goals 
which are laser-focused on paving the way to a net-zero future 
and creating an engine of opportunity in the communities where 
we live, work and travel. Those ambitions come to life across our 
business and are integrated in everything we do, from sustainable 
operations to responsible sourcing and inclusive hiring practices.

OUR JOURNEY TO 
REDUCE EMISSIONS
As climate science has evolved, our environmental goals and 
approach have, too. Driven by data, we are leading the industry 
with ambitious 2030 targets validated by the Science Based Targets 
initiative (SBTi) on our journey toward reducing emissions across our 
entire global portfolio while creating greater operating efficiencies. 
In partnership with our owners, we reduced single-use plastic 
amenities in our hotels, expanded our replacement of traditional 
light bulbs with more energy-efficient LEDs, offered guests 
on-property electric vehicle charging, and provided lower-emission 
choices with carbon-neutral options for our meetings and events 
customers. We also opened what we believe to be the first net-zero 
hotel in the United States: Hotel Marcel New Haven, Tapestry 
Collection by Hilton. 
Additionally, in 2022 we made a strategic investment in 
Fifth Wall’s Climate Tech Fund to support its work to deliver 
innovative decarbonizing technologies to the real estate industry.
OUR CULTURE 
OF RESPONSIBILITY  
Hilton is one of the world’s largest hospitality companies, and 
with more than 7,000 hotels around the globe, we recognize our 
responsibility to be a leader as an inclusive workplace and to be 
a force for good in the communities where we operate. As a 
business of people serving people, we are focused on creating a 
culture that serves our Team Members—from empowering them 
to bring their full selves to work to creating opportunities for all 
in our communities. 
When the conflict in Ukraine unfolded, we quickly deployed 
resources to protect our Team Members and guests in the region. 
We also partnered with American Express to donate room nights 
to support Ukrainian refugees and humanitarian relief efforts 
across Europe. 
To further impact our communities, through the Hilton Global 
Foundation, we granted more than $2M to organizations 
that advance our Travel with Purpose Goals, including awarding 
39 Action Grants for hotels to lead impact projects in their 
communities. Finally, throughout the year, our team also expanded 
our relationships with local and diverse suppliers around the world.
OUR TEAM DEDICATION
At the heart of all of these incredible efforts are our more than 
400,000 Team Members, who are working in thousands of 
communities globally to share our signature hospitality and make 
the world a better place. Thanks to their tremendous dedication, we 
also earned recognition for our environmental and social efforts from 
many leading benchmarking organizations, including being named:
•	 A global sustainability leader on the Dow Jones Sustainability Indices 
	 for the sixth consecutive year
•	 A Gold Medal designee by EcoVadis
•	 The #1 company for ESG by DiversityInc, and a member of its Hall of Fame
•	 The #2 World’s Best Workplace by Great Place to Work Institute and 
	 Fortune Magazine, and the only hospitality company on the list
I am so proud of all that we accomplished in 2022—thank you to 
our Team Members, hotel owners, guests and partners around 
the world. Together, we are proving that hospitality is truly an 
unstoppable force for good.
Christopher J. Nassetta
President and Chief Executive Officer
April 6, 2023
Hilton was founded more than 100 years ago on the 
belief that travel could make the world a better place. 
This belief continues to guide us today, inspiring 
the ways in which we create environmental and social 
progress while continuing to deliver our signature 
hospitality around the world.
Message from 
our CEO

4
HILTON 2022 ESG REPORT
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OUR GREATEST ASSET: 
OUR TEAM MEMBERS
Our Hilton Team Members are at the heart of our business. We foster 
a culture of inclusivity for our Team Members and are committed to 
offering a workplace where they can grow, thrive and reach their full 
potential. We define Team Members as employees at Hilton corporate 
offices and owned and managed properties, and employees of 
franchisees who work on-property at independently owned and 
operated hotels in the Hilton portfolio.
HILTON SUPPLY MANAGEMENT
Our global procurement and supply chain arm, Hilton Supply Management 
(HSM), develops relationships and negotiates with suppliers around 
the world to source goods and services at the best combination of price, 
quality and service. HSM works with nearly 85,000 Tier 1 suppliers to 
source over 482,000 products for hotels around the world, servicing over 
14,000 properties, including more than 6,600 non-Hilton branded hotels.
LEARN MORE 
Hilton Supply Management
 Royal Palm Galapagos, Curio Collection by Hilton
CONTENTS
INTRO
CEO Message
Hilton at a Glance
TRAVEL WITH 
PURPOSE
GOAL TRACKER
ENVIRONMENTAL 
IMPACT
SOCIAL IMPACT
GOVERNANCE
APPENDIX
OUR BRANDS
	 Managed by Hilton	
778  (11%) 
	 Franchised	
6,255  (87%) 
	 Owned/Leased	
52  (1%)  
Joint Venture by Hilton
	 Timeshare	
         80  (1%)
7,165
Total
OPERATING HOTELS
	
Our mission is to be the most hospitable company in the 
 	
world—by creating heartfelt experiences for guests, meaningful 
	
opportunities for Team Members, strong value for owners and 
	
positive impact in our communities.
	
	
OUR BUSINESS MODEL
	
	
We organize our operations into three distinct and separately 
	
	
managed operating segments:
	
1.	 Our managed segment, comprising hotels that are managed by 
	
	
Hilton on behalf of third-party hotel owners
	
2.	 Our franchised segment, comprising hotels owned and operated 
	
	
by third-party owners and management companies
	
3.	 Our ownership segment, comprising hotels that are owned or 
	
	
leased by Hilton or our affiliates
	
 A more detailed description of our business model can be found 
	
 in our public filings.
19
brands
Brand count includes Spark by Hilton, 
launched in January 2023	
 
123
countries and territories
7,165
hotels
1,127,430
rooms
194,509,843
guests
418,021
Team Members globally, 
including 241,369 in the U.S.
Includes corporate, owned, managed and 
franchised Team Members	  
Hilton 
at a Glance
Hilton is one of the largest and 
most recognized hospitality 
companies in the world. Since 
1919, we have been an innovator in 
the industry, driven by the vision 
of our founder, Conrad Hilton, 
“to fill the earth with the light 
and warmth of hospitality.”

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CONTENTS
INTRO
TRAVEL WITH 
PURPOSE
ESG Strategy 
and Framework
Highlights and 
Recognition
Stakeholder 
Engagement
ESG In Guest 
Experiences
LightStay
Hilton Global 
Foundation
GOAL TRACKER
ENVIRONMENTAL 
IMPACT
SOCIAL IMPACT
GOVERNANCE
APPENDIX
5
HILTON 2022 ESG REPORT
Botánika Osa Peninsula, Curio 
Collection by Hilton
Located beside two of 
Costa Rica's most prized natural 
jewels—Corcovado National Park 
and the Pacific Ocean's Golfo 
Dulce—Botánika Osa Peninsula 
is in perfect harmony with 
nature, set across 21 acres of 
lush flora and fauna.
Hilton’s environmental, social and governance (ESG) 
strategy—Travel with Purpose—is integrated throughout our 
global business, including our operations, our supply chain and 
our engagement with our communities. At the heart of this 
strategy are our people, who bring our commitment to 
sustainable travel to life. 
Our ESG Strategy: 
Responsible Travel and Tourism

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6
HILTON 2022 ESG REPORT
CONTENTS
INTRO
TRAVEL WITH 
PURPOSE
ESG Strategy 
and Framework
Highlights and 
Recognition
Stakeholder 
Engagement
ESG In Guest 
Experiences
LightStay
Hilton Global 
Foundation
GOAL TRACKER
ENVIRONMENTAL 
IMPACT
SOCIAL IMPACT
GOVERNANCE
APPENDIX
E
S
G
LEARN MORE
About Our 2030 Goals

A pledge to travel lighter—we are 
paving the way toward a net-zero 
world and creating an engine of 
opportunity in the communities 
we serve around the globe.
“Working closely with 
Hilton, Asset World 
Corporation is rolling out 
initiatives that align to our 
sustainable development 
pillars: Better Planet, 
Better People and Better 
Prosperity. We believe our 
long-term partnership with 
Hilton allows us to build 
shared value and develop 
sustainable tourism for a 
better future together.”
Khun Wallapa
CEO and President of Asset World 
Corporation, a Thailand-based 
Hilton owner group
LEARN MORE
About our materiality assessment
MATERIALITY ASSESSMENT
In 2020, Hilton undertook a robust evaluation, inviting company 
leadership, owners and developers, NGOs and community organiza­
tions, hotel guests, investors and suppliers to assess which aspects 
of ESG are most important to prioritize over the next three to five 
years. The results of the assessment are being used to ensure that 
Hilton’s ESG programs not only remain aligned with long-term 
business strategies across departments and geographic regions, 
but ultimately will have a positive impact on responsible tourism.
A robust governance 
structure will ensure 
we are advancing and 
measuring our goals 
with integrity and 
transparency.
GOVERNANCE 
Expanded 
commitments to our 
Team Members and 
our communities 
to drive meaningful 
impact and create an 
engine of opportunity.
SOCIAL 
Renewed, more 
ambitious emissions 
targets, validated 
by the Science Based 
Targets initiative (SBTi), 
will set us on a path 
toward a net-zero 
future.
ENVIRONMENTAL
Hilton proudly serves as an industry leader in driving 
social and environmental impact and sound governance. 
Yet we are continuously striving to advance our 
ESG strategy and evolve our programs to do better—for 
our guests, our communities and the world. 
While social and environmental responsibility has always been a 
priority for Hilton, in 2018 we set ambitious Travel with Purpose 
2030 Goals to hold ourselves accountable for progress across 
our operations, supply chain and local businesses. Our 2030 Goals 
are underpinned by targets which closely align with the 
United Nation’s Sustainable Development Goals (SDGs). 
Through Travel with Purpose, our leaders are using their innovation 
and influence to make meaningful differences in the destinations 
and communities in which we operate. In this annual report, we 
share our progress on this worldwide journey.
THE ESG STRATEGIC FRAMEWORK
We are committed to continuously evolving our ESG strategy to 
ensure it aligns with best practices and the latest climate science. 
In 2022, we launched our new ESG strategic framework, which 
serves as a blueprint for our path forward to achieve our Travel 
with Purpose 2030 Goals. Building on our existing commitments, 
the framework includes our enhanced ESG goals:
Grand Wailea, A Waldorf Astoria Resort 
Grand Wailea's Cultural Manager 
harvests leaves for lei making. The 
cultural and landscaping teams work 
together to ensure that the necessary, 
culturally appropriate plants are plentiful. 
The flora and fauna supplies for all cultural 
activities are then estate-harvested 
and prepared according to the 
ancient protocols. 
About Travel 
with Purpose
Travel with Purpose is 
Hilton’s ESG strategy to 
drive responsible travel 
and tourism globally.

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7
HILTON 2022 ESG REPORT
CONTENTS
INTRO
TRAVEL WITH 
PURPOSE
ESG Strategy 
and Framework
Highlights and 
Recognition
Stakeholder 
Engagement
ESG In Guest 
Experiences
LightStay
Hilton Global 
Foundation
GOAL TRACKER
ENVIRONMENTAL 
IMPACT
SOCIAL IMPACT
GOVERNANCE
APPENDIX
LEARN MORE
About Our 2030 Goals

A pledge to travel lighter—we are 
paving the way toward a net-zero 
world and creating an engine of 
opportunity in the communities 
we serve around the globe.
Create and partner with
cross-industry networks
to advance Travel with Purpose objectives
Advocate for public policies that 
advance our Travel with Purpose goals
PUBLIC AFFAIRS
POLICIES & REPORTING
PARTNERSHIPS
Operate through best-in-class
measurement (LightStay),
governance and oversight                                  
GOVERNANCE
ADVANCING AND MEASURING OUR GOALS
INTEGRITY        TRANSPARENCY
G
Create  5 million learning and
career growth opportunities for 
Team Members and communities with a 
focus on underrepresented groups by 2030
Promote responsible, inclusive conduct
across 100% of our value chain operations
CAREERS
COMMUNITIES
Achieve 50% Gender Diversity at our 
leadership levels globally by 2027                                  
Meaningfully impact 20 million 
community members by 2030
CONDUCT
Achieve 25% Ethnic Diversity at our
leadership levels in the U.S. by 2027
Local 
Support
Disaster
Relief
Economic 
Opportunities
SOCIAL
CREATING AN ENGINE OF OPPORTUNITY
HUMAN RIGHTS        DIVERSITY, EQUITY & INCLUSION
S
Cut managed emissions
intensity by 75% by 2030
Cut water use intensity by 
50% by 2030
Cut landﬁlled waste intensity 
by 50% by 2030
Cut franchised portfolio emissions
intensity by 56% by 2030
Drive toward a net-zero future
WATTS
WATER
WASTE
CARBON/ENERGY
ENVIRONMENTAL
PAVING THE WAY TO NET ZERO
CLIMATE ACTION       DESTINATION STEWARDSHIP
E
Our ESG Strategic Framework
This framework outlines the priority areas for action within our Travel with Purpose strategy, 
organized beneath the three pillars of ESG—Environmental, Social and Governance. The framework 
also highlights our top-line goals, including our enhanced science-based emissions targets and our 
expanded social goals to generate career opportunities and community impact, announced in 2022.

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CONTENTS
INTRO
TRAVEL WITH 
PURPOSE
ESG Strategy 
and Framework
Highlights and 
Recognition
Stakeholder 
Engagement
ESG In Guest 
Experiences
LightStay
Hilton Global 
Foundation
GOAL TRACKER
ENVIRONMENTAL 
IMPACT
SOCIAL IMPACT
GOVERNANCE
APPENDIX
Activate 20 community water projects to increase access and resilience
8
HILTON 2022 ESG REPORT
Provide mandatory 
annual training 
on preventing 
human trafficking 
to all hotel 
Team Members 
globally
Ensure 
accountability 
for LightStay 
compliance, 
enterprise risk 
management and  
annual trainings 
Continue 
board oversight 
with robust 
quarterly reporting 
at the committee 
level and annual 
reporting on 
ESG strategy to 
the full board 
POLICIES AND REPORTING
Operate through best-in-class measurement 
(LightStay), governance and oversight 
PARTNERSHIPS
Create and partner with cross-industry networks 
to advance Travel with Purpose objectives 
Build long-term relationships with organizations that help 
advance our enterprise objectives, including our ESG goals and 
advocacy efforts
PUBLIC AFFAIRS
Advocate for public policies that advance our 
Travel with Purpose goals 
Actively shape legislation and regulation to advance our corporate 
objectives, including making progress toward our ESG goals
GOVERNANCE
ADVANCING AND MEASURING OUR GOALS
G
Embed ESG due diligence across our 
supply chain and partner with suppliers 
to advance positive impact
Promote responsible sourcing of beef, 
poultry, pork, eggs, seafood and produce 
from third-party recognized and/or 
certified suppliers across our managed 
hotels 
CONDUCT
Promote responsible, inclusive conduct across 100% of our value 
chain operations
Leverage our 
large global 
footprint and deep 
integration within 
our communities 
to expand local 
sourcing and 
business with 
diverse and small 
suppliers
Design, 
standup and 
activate a 
disaster relief 
program to 
support our 
community 
members 
and Team 
Members
Award 300+ 
Action Grants 
for hotel-led 
social and 
environmental 
impact 
projects that 
provide local 
support for our 
communities
Participate in 
food donation 
programs, 
where allowed 
by law 
(managed hotels)
Contribute 
10 million 
volunteer 
hours
COMMUNITIES
Meaningfully impact 20 million community members by 2030
CAREERS
Create 5 million learning and career growth opportunities for 
Team Members and communities, with a focus on underrepresented groups
Achieve 50% Gender Diversity at our leadership levels globally by 2027
Achieve 25% Ethnic Diversity at our leadership levels in the U.S. by 2027
SOCIAL
CREATING AN ENGINE OF OPPORTUNITY
S
Send zero soap to landfill by 
recycling all used guest soap bars, 
where available
Reduce food waste across our 
global operations by implementing 
a food waste reduction program in 
every kitchen 
WASTE
Reduce landfilled waste intensity in our managed operations 
by 50% MT/m², 2008 baseline
WATER
Reduce water use intensity in our managed operations 
by 50% Liters/m², 2008 baseline
WATTS
CARBON/ENERGY
Science-based targets: 
Reduce Scope 1 and 2 emissions intensity from managed 
hotels by 75% MT CO2e/m2, 2008 baseline
Reduce Scope 3 emissions intensity from franchised 
hotelsby 56%, MT CO2e/m2 by working collaboratively 
with franchisees; 2008 baseline
Drive toward a net-zero future
Align with global environmental certifications that require 
third-party verification (e.g., certification to ISO 14001, 50001, 9001; 
U.S. EPA ENERGY STAR)
ENVIRONMENTAL
PAVING THE WAY TO NET ZERO

E
While our Travel with Purpose framework outlines our 
top-line goals, the below is a holistic reflection of our 
strategy and detailed sub-goals. Through this strategy 
we will create positive environmental and social impact 
supported by best-in-class governance practices, 
across our operations, supply chain and communities.
Travel with Purpose 2030 Goals

Meet 
with 
Purpose
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9
HILTON 2022 ESG REPORT
CONTENTS
INTRO
TRAVEL WITH 
PURPOSE
ESG Strategy 
and Framework
Highlights and 
Recognition
Stakeholder 
Engagement
ESG In Guest 
Experiences
LightStay
Hilton Global 
Foundation
GOAL TRACKER
ENVIRONMENTAL 
IMPACT
SOCIAL IMPACT
GOVERNANCE
APPENDIX
HILTON SUPPLY MANAGEMENT
Negotiate competitive pricing 
for more sustainable services and 
products, such as LED lighting, 
plastic alternatives and electric 
vehicle chargers; this approach 
drives impact at scale for our 
properties, owners and 
communities
TRAVEL WITH PURPOSE CORPORATE TEAM
Collaborate with business partners, owners and hotel leaders to 
develop an effective Travel with Purpose program for our hotels
Create resources and opportunities for Team Member 
engagement with Travel with Purpose
Advise functions across the business to advance 
Travel with Purpose across Hilton’s global operations
FOOD AND BEVERAGE 
Increasingly source cage-free eggs, 
sustainable seafood and other 
ingredients
Provide locally sourced and healthy 
options
Set up food donation partnerships
Implement effective start-up and 
shut-down procedures for hoods 
and appliances in kitchens to 
reduce energy consumption
ENGINEERING 
Strive for operational excellence 
to increase efficiency
Install energy/water efficient 
appliances, such as LED light bulbs
Log the hotel’s watts, water and 
waste data into LightStay
Implement towel linen reuse program
HOUSEKEEPING
Recycle soaps to support 
communities in need
Minimize energy and water use 
while cleaning the rooms and 
common spaces
GENERAL MANAGER
Inspire Team Member and guest engagement 
with social and environmental goals
Ensure hotel ESG data is tracked in LightStay 
and review monthly performance
Mobilize Team Members to volunteer in the 
communities where we live, work and travel
SALES
Support customers to meet their 
ESG goals with Meet with Purpose 
Use Hilton’s Meeting Calculator and 
LightStay to estimate and offset 
the carbon footprint of events
HUMAN RESOURCES 
Create pathways of opportunity for Team Members 
and community members through job opportunities 
and training/education
Ensure all Team Members complete training on diversity,
inclusion and human rights
FRONT OF HOUSE
Offer Hilton Digital Key to guests 
to reduce single-use plastics
Report any suspicions of human 
trafficking
Here are some examples 
of what our Team Members 
are doing to integrate ESG 
into our operations, supply 
chain and communities:
At Hilton, every team works 
hand in hand to “fill the earth with 
the light and warmth of hospitality” 
and make progress toward our 
Travel with Purpose 2030 Goals.
The integration 
of ESG across 
our business

Skip Navigation
CONTENTS
INTRO
TRAVEL WITH 
PURPOSE
ESG Strategy 
and Framework
Highlights and 
Recognition
Stakeholder 
Engagement
ESG In Guest 
Experiences
LightStay
Hilton Global 
Foundation
GOAL TRACKER
ENVIRONMENTAL 
IMPACT
SOCIAL IMPACT
GOVERNANCE
APPENDIX
10
HILTON 2022 ESG REPORT
Conrad Maldives Rangali Island
2ND CONSECUTIVE YEAR, 
Named a 2022 Trendsetter 
in the CPA-Zicklin Index
of Corporate Political 
Disclosure and Accountability
Included in Forbes list of Top 100 Most 
Customer-Centric Companies
Recognized as a 2022 Leading Disability Employer 
by the National Organization on Disability (NOD), 
and recognized as a Best Place to Work for 
Disability Inclusion in the U.S. by Disability:IN 
and the American Association of People with 
Disabilities (AAPD)
5TH CONSECUTIVE YEAR, 
Named to PEOPLE® Companies that Care 2022 list
Named the #2 World’s Best Workplace 
by Great Place to Work; ranked 
#2 Best Company to Work for in the U.S. 
and #1 Best Place to Work in Austria, 
China, Ireland, Peru, Turkey and Uruguay; 
and overall, ranked a Best Place to Work 
in 29 countries
Awarded EcoVadis Gold Medal in 
recognition of sustainability achievement 
Inducted into DiversityInc's Hall of Fame, 
recognized as the #1 Company for ESG 
and the only hospitality company on the 
Supplier Diversity list
Included in the S&P Global Sustainability 
Yearbook 2023, receiving the additional 
distinction of Top 5% S&P Global ESG Score
6TH CONSECUTIVE YEAR, 
Earned inclusion on both the 
World and North America 
Dow Jones Sustainability Indices
ESG LEADING RECOGNITION
Distributed nearly $3M from our 
Team Member Assistance Fund since 2017 
to provide assistance grants to Team Members 
impacted by crises and disasters
Launched $1 per night donation for 
every reservation made through the 
Go Hilton Team Member travel benefit 
program, expanding funding for the impactful 
initiatives supported by the Hilton Team Member 
Assistance Fund and the Hilton Global Foundation
Committed to grant $500,000 to the 
AHLA Foundation’s No Room for Trafficking 
(NRFT) Survivor Fund over the next 3 years 
to continue to combat human trafficking 
Distributed nearly $2.3M in 
Hilton Global Foundation Grants 
to advance our Travel with Purpose 2030 
Goals, funding initiatives that support 
climate action, destination stewardship, career 
development, and community resilience 
Contributed nearly 345,000 
Team Member volunteer hours 
in their communities
Avoided up to 92 tons of plastic key 
cards in 2022 by offering Digital key
Provided 39 grants to Team 
Member-nominated organizations 
during Travel with Purpose Week to 
support destination stewardship in 
communities around the globe
Opened the first anticipated net-zero 
hotel and first Passive House-certified 
hotel in the U.S.: Hotel Marcel New Haven, 
Tapestry Collection by Hilton
Invested in Fifth Wall’s Climate Tech Fund, 
which will power new and emerging decarbonization 
technologies and help the global real estate sector 
make progress in the fight against climate change
Expanded our existing commitments to 
support refugees by setting a new goal with the 
Tent Partnership for Refugees to hire 1,500 refugees 
in the U.S. over the next three years
Partnered with American Express 
and Hilton’s ownership community 
to donate hotel rooms to support Ukrainian 
refugees and contributed $110,000 from 
Hilton Global Foundation to World Central 
Kitchen and Project Hope
Meet 
with 
Purpose
Launched Meet with Purpose checklist, 
which provides tools to make more sustainable 
meetings and events, including opportunities 
for procuring high-quality offsets for remaining 
carbon emissions through LightStay
Set more ambitious emissions 
intensity reduction goals, 
validated by the Science Based 
Targets Initiative (SBTi)
2022 
Highlights and 
Recognition

Skip Navigation
CONTENTS
INTRO
TRAVEL WITH 
PURPOSE
ESG Strategy 
and Framework
Highlights and 
Recognition
Stakeholder 
Engagement
ESG In Guest 
Experiences
LightStay
Hilton Global 
Foundation
GOAL TRACKER
ENVIRONMENTAL 
IMPACT
SOCIAL IMPACT
GOVERNANCE
APPENDIX
11
HILTON 2022 ESG REPORT
Conrad Tulum Riviera Maya
CORPORATE CUSTOMERS 
advance their own ESG goals 
by collaborating with Hilton on 
sustainability and social impact 
initiatives for their business 
travel, meetings and events.
COMMUNITY MEMBERS engage 
with local Hilton leaders and our 
nonprofit partners to share the 
issues of greatest importance to 
them, allowing us to align our 
programs and innovations with 
their needs. 
GUESTS, including over 
150 million Hilton Honors members, 
help to shape our ESG programs 
by providing regular feedback 
through surveys and focus groups.
LOCAL AND INTERNATIONAL 
NONPROFIT PARTNERS 
connect with Hilton and the 
Hilton Global Foundation to advise 
and collaborate on social and 
environmental efforts around 
the world.
INDUSTRY PEERS help us to 
co-create travel and tourism 
commitments related to human 
rights, carbon, water, food waste, 
and other critical topics.


INVESTORS receive transparent, 
third-party assured ESG data in 
our Form 10-K, Proxy Statement, 
Annual Report, and ESG 
disclosures. During investor calls, 
we answer questions about our 
progress toward 2030 Goals and 
explain our efforts to mitigate 
climate change and social risks.
SUPPLIERS help us to identify 
innovative, local and sustainable 
sourcing options, foster a diverse 
supply chain, and conduct due 
diligence to assess human rights 
and other ESG factors. 
POLICYMAKERS, including 
legislators, regulators and key 
government officials, connect 
with our Government Affairs team 
to inform decision making on 
industry and ESG-related issues. 
EXTERNAL STAKEHOLDERS: 
TOGETHER ON THE JOURNEY 
We work directly with our travel and tourism industry peers, NGOs and international 
organizations, investors, guests and policymakers to develop mutual solutions and 
action plans on critical ESG topics. 
HILTON LEADERSHIP comprises 
the CEO and Executive Committee,
the board of directors, and the 
Nominating & ESG Committee. 
These groups receive at least 
quarterly status updates and 
share strategy directives 
with regional business leaders 
and internal stakeholders, as 
appropriate. 
OWNERS AND DEVELOPERS 
collaborate and share feedback 
on relevant Travel with Purpose 
programs and help pilot new 
sustainability initiatives, whether 
during design and construction, 
renovation, or in operations.
TEAM MEMBERS advance our 
community impact efforts by 
volunteering in the communities 
we serve, particularly during our 
annual Travel with Purpose Week. By 
utilizing LightStay, Team Members 
have an integral role in tracking 
and reviewing the progress toward 
our shared goals. To help drive 
accountability, portions of Team 
Members' annual performance 
objectives may be tied to 
ESG-related goals.
TRAVEL WITH PURPOSE 
CHAMPIONS are internal 
champions from our hotels and 
corporate offices, who advise on 
regional context and make a 
special commitment to advancing 
our shared goals in the many 
destinations in which we operate. 
INTERNAL STAKEHOLDERS: 
SETTING THE DIRECTION 
Internal stakeholders include our Hilton Leadership, Team Members, owners 
and developers, who hold one another accountable for progress toward our 
Travel with Purpose 2030 Goals. 
Responsible travel 
begins with stakeholder 
engagement
Hilton engages with both internal and external 
stakeholders to seek their expertise, set expectations 
and align priorities for the development of ESG 
programs. Through these relationships, we identify the 
best opportunities to deploy ESG strategic initiatives 
across the operations of our 7,000+ hotels.

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12
HILTON 2022 ESG REPORT
CONTENTS
INTRO
TRAVEL WITH 
PURPOSE
ESG Strategy 
and Framework
Highlights and 
Recognition
Stakeholder 
Engagement
ESG In Guest 
Experiences
LightStay
Hilton Global 
Foundation
GOAL TRACKER
ENVIRONMENTAL 
IMPACT
SOCIAL IMPACT
GOVERNANCE
APPENDIX
Hilton partnered with Amex GBT to showcase how hotels 
can help business travel managers and event planners 
incorporate sustainability into their travel plans. 
American Express Global Business Travel (Amex GBT) Global Business 
Consulting partnered with Hilton to develop the Amex GBT Stay Green 
whitepaper, helping business travel leaders to understand the latest best 
practices in global travel and meetings with respect to hotel sustainability. 
The report provides an in-depth look at where organizations are focusing 
their green initiatives and how far they have progressed.
uses each property’s unique consumption data to create a custom 
report detailing the predicted carbon, energy, water, and waste 
generated by a meeting or event.
Implementing our new Meet with Purpose checklist is the first step 
in planning a more sustainable meeting or event by reducing the 
carbon footprint of the meeting. Then, by considering carbon credits, 
the remaining actualized carbon emissions from the meeting or 
event can be offset. 
ADVANCING OUR B2B CLIENT OFFERINGS
In 2022, we developed the Meet with Purpose Checklist that our teams 
use as a road map for conversations with customers that seek to plan 
more sustainable meetings. This checklist provides thoughtful tips 
to integrate Gather—Nourish—Impact concepts from the beginning 
to the end of any meeting or event and empowers meeting planners 
and travel managers to make impactful purchasing decisions. 
In addition to helping customers identify opportunities to reduce the 
emissions from their meetings and events, Hilton offers a Carbon 
Neutral Meetings program that supports sustainable development 
projects, reduces emissions and protects the environment. Hilton 
can neutralize CO2 emissions on our customers’ behalf by securing 
carbon offsets that invest in carbon reductions projects. We 
launched a new partnership with ClimeCo in 2022, a leading global 
environmental credit project developer, to offer these carbon 
offsetting opportunities. 
Using data gathered from our award-winning LightStay platform, 
Hilton has developed the Meeting Impact Calculator. The calculator 
OFFSET THE CARBON EMISSIONS 
THROUGH LIGHTSTAY
After thoughtful choices that reduce 
emissions, we collaborate with our 
partner, ClimeCo, to compensate 
for an event's emissions by investing 
in a portfolio of high-quality, durable, 
third-party verified wind, solar and 
wastewater carbon offset projects 
through LightStay.
LEARN MORE 
ClimeCo projects
+17K
Meeting Calculator 
reports run in 2022
ENVIRONMENTAL IMPACT 
CALCULATED
Using each property’s unique 
LightStay consumption data, our 
Meeting Impact Calculator 
creates custom reports detailing 
the estimated carbon, energy, 
water and waste generated by 
our customers' meeting or event.
MEET WITH PURPOSE
MEET WITH PURPOSE
M
I
N
D
F
U
L
L
Y
C
O
M
M
U
N
IT
IE
S
S
U
S
T
A
I
N
A
B
L
Y
I
M
P
A
C
T
N
O
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R
I
S
H
 
G
A
T
H
E
R
climate-conscious menus 
featuring locally sourced and 
sustainably grown meals
donate 
food surplus to 
others in the 
local community
(where  permitted)
rewarding social 
impact opportunities 
pack donations 
for a local food 
bank
low-waste
 choices
Take action to 
make choices 
that reduce 
the carbon 
footprint and 
then secure 
carbon oﬀsets 
for remaining 
emissions
low-energy 
options
pack 
hygiene kits 
for a homeless 
shelter
TOTAL
LI
GH
ST
AY
NOW MORE THAN EVER, 
OUR CUSTOMERS WANT TO 
MEET WITH PURPOSE. 
The Meet with Purpose Checklist 
provides actionable ideas for 
customers to apply to their 
meetings and events. This enables 
our customers to gather more 
sustainably, nourish mindfully, and 
positively impact the destination 
where they are convening.
Meet with Purpose is fueled by 
LightStay, Hilton’s award-winning 
proprietary platform that allows 
hotels to measure and manage 
their environmental and social 
performance. LightStay allows 
Hilton to provide our customers 
customized environmental and 
social reporting based on the 
specifics of the hotel where they 
plan to host their event.
Our Meet with Purpose Program
When it comes to planning a big event, our customers increasingly 
seek ways to demonstrate their commitment to sustainable 
business practices. By partnering throughout the process, we 
support our customers’ motivation to achieve their ambitious 
climate and social impact goals. And together, we will help 
preserve our global community for generations to come. 
Meeting our 
business travelers 
with purpose 
Our Meet with Purpose program allows customers to 
integrate social and environmental considerations into their 
meetings and events, aligned with their own ESG goals.

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13
HILTON 2022 ESG REPORT
CONTENTS
INTRO
TRAVEL WITH 
PURPOSE
ESG Strategy 
and Framework
Highlights and 
Recognition
Stakeholder 
Engagement
ESG In Guest 
Experiences
LightStay
Hilton Global 
Foundation
GOAL TRACKER
ENVIRONMENTAL 
IMPACT
SOCIAL IMPACT
GOVERNANCE
APPENDIX
Hilton’s ESG sourcing experts tour a seafood supplier in the Chesapeake 
Bay area. This team is dedicated to building relationships with suppliers that 
make the guest experience at our hotels more sustainable and responsible.
Each Hilton property, in alignment with our overarching 
Travel with Purpose strategy, chooses unique ways to make a 
difference in our communities. Our brands take the initiative to 
make noticeable and lasting upgrades as part of our ongoing 
commitment to reduce environmental impact.
Encouraging responsible tourism
Grand Wailea, A Waldorf Astoria Resort
Grand Wailea participates in the Hawaii Tourism Authority’s Mālama 
Hawaii initiative, which invites guests to mālama (give back) through 
volunteer work in return for incentives. Through the Mālama Hawaii 
program, guests can work together with the coastal preservation 
team from our NGO partner Hawaii Land Trust in some of Maui’s 
most treasured natural preserves. Guests get the chance to give 
back to the community, learn about the traditional Native Hawaiian 
approach to land stewardship, and make a lasting impact on 
Maui through service. In return for their kōkua (help), we say mahalo 
(thank you) by giving volunteers a free sixth night of their stay.
Beauty meets sustainability
Waldorf Astoria Hotels & Resorts
Waldorf Astoria announced a partnership with skincare brand Aesop, 
known for formulating sustainable products of the finest quality for 
the skin, body and hair, as well as fragrance and accessories for self and 
space. Select formulations will now be the in-room toiletries for Waldorf 
Astoria Hotels & Resorts worldwide. This collaboration marks the first 
and only global hospitality brand with which Aesop has partnered to 
provide its product at this scale. The properties will feature full-size, 
in-room toiletries made from 97% post-consumer recycled plastic, 
marking a conscious shift away from travel-size toiletries.
Experiences in nature
Royal Palm Hotel Galapagos, Curio Collection by Hilton
Located opposite Galapagos National Park, a UNESCO World 
Heritage site known for its biodiversity and ecotourism opportunities, 
the Royal Palm Hotel Galapagos offers guests a 30-day “Live Life” 
sabbatical experience providing a tranquil escape and adventures 
including hiking, snorkeling and kayaking, nighttime bird watching, 
encountering giant tortoises and dining inside a lava tunnel, 
60 feet underground. 
1,600+
hotels with 
EV charging stations
183
tons of plastic saved 
by Digital Key since 2020
2,400+
hotels offer 
hydration stations
ELECTRIC VEHICLE (EV) CHARGING:
With more than 16 million electric vehicles on the 
road globally, the EV market is shifting the way our 
guests travel. Over 1,600 of our hotels have now 
installed convenient EV chargers, which enable 
our guests to travel more sustainably and reinforce 
our commitment to reduce the environmental 
impact on the destinations where we operate.

SUSTAINABLE MENU OPTIONS: 
Guests can sample climate-conscious menus 
featuring locally sourced, sustainably grown 
meals designed to boost energy and minimize 
leftovers. Hotels may share the bounty with 
others by donating remaining food, where 
allowed by law.
BULK AMENITIES: 
Guests will find that hotels are transitioning 
to full-size amenities, which will greatly reduce 
plastic waste. And as hotels make this transition, 
we’ve maintained our relationship with 
Clean the World to recycle these full-size bottles, 
diverting them from ending up in landfills.
DIGITAL KEY: 
In 2015, Hilton's app-based Digital Key program was 
launched to allow guests to bypass the front desk 
and check in virtually. In 2021, this program expanded 
to include Digital Key Share to allow guests to share 
their keys with friends and family members via the 
app. This technology is now available at more than 
80% of Hilton's portfolio. It has been used to open 
more than 168 million guest room doors since 2020.
Increasingly, guests are seeking more sustainable experiences 
and ways to experience local cultures. Our responsible travel 
practices come to life by way of our daily operations, food and 
beverage programs, technology and responsible sourcing programs. 
Enabling every guest 
to Travel with Purpose 
We inspire our guests through sustainability 
initiatives and community-based interactions.

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14
HILTON 2022 ESG REPORT
CONTENTS
INTRO
TRAVEL WITH 
PURPOSE
ESG Strategy 
and Framework
Highlights and 
Recognition
Stakeholder 
Engagement
ESG In Guest 
Experiences
LightStay
Hilton Global 
Foundation
GOAL TRACKER
ENVIRONMENTAL 
IMPACT
SOCIAL IMPACT
GOVERNANCE
APPENDIX
LightStay features
TRACKS ENVIRONMENTAL IMPACT 
     Tracks energy and water consumption, 
carbon and waste generation and 
efficiency projects
     Provides peer performance
benchmarking
TRACKS SOCIAL IMPACT 
    Measures volunteer activities, 
donations and engagement with local 
partners
     Tracks against Careers and 
Communities goals
BEST-PRACTICE SHARING
     Tracks operational, design and 
construction sustainability practices 
     Enables hotels to share best practices
ACTIONABLE DATA
     Analyzes and predicts utility 
consumption costs through data-driven 
models
     Alerts hotel teams when consumption 
and cost spikes are identified
CUSTOMER REPORTING
     Empowers customers to report 
Scope 3 emissions from meetings and 
events hosted with Hilton
     Provides room night emissions 
reports for customers in
Meet with Purpose program
RISK MITIGATION
    Maps all hotels against external risk 
indices including disaster, climate, water, 
biodiversity and human rights risks
THIRD-PARTY VERIFIED
    Externally verified to ensure 
accuracy and completeness of our 
data and processes
ENGAGEMENT TOOLS
     Connecting with our hotel teams to
provide guidance, training, customized
reports, including performance 
reports for owners and customers, 
and recognition.
Note: From 2008 baseline
WASTE
65.4%
landfill waste per m2
WATER 
33.4%
water consumption per m2
OUR PROGRESS IN 2022
WATTS
47.1%
emissions per m2 
(managed properties)
$1.38B+
cumulative savings in watts, water, and waste 
costs since 2009 by measuring and monitoring 
our utility performance in LightStay
LightStay is our award-winning, industry-leading ESG management 
system for measuring and recognizing our hotels’ progress toward 
our Travel with Purpose 2030 Goals. It also enables our hotels to report 
the environmental impact of hotel stays, meetings and events to our 
corporate customers. 
As a standard requirement across Hilton’s global portfolio of hotels, 
LightStay use is essential to our governance structure, and it informs 
each hotel of their specific reduction targets and social impact priorities. 
Our managed and franchised hotels are required to track energy, carbon, 
water, waste and efficiency projects under way, as well as social impact 
metrics including career opportunities, community volunteerism, and 
donations. LightStay also captures hotels’ sustainability features and 
certifications, and it offers location-specific risk indices, including for 
biodiversity, water and human rights. Real-time dashboards and monthly 
updates keep properties regularly informed of their ESG performance.
GAINING RECOGNITION 
LightStay is aligned with the globally recognized criteria of the 
United Nations-founded Global Sustainable Tourism Council (GSTC), 
an established seal of approval for sustainable travel and tourism 
practices. We use LightStay globally to comply with ISO 9001 (Quality 
Management), ISO 14001 (Environmental Management), and ISO 50001 
(Energy Management). Hilton has been working closely with Travalysts 
Accommodation Framework program to make it easier for our guests 
to find sustainability information on partner booking programs. Google 
recognizes LightStay for their “eco-certified” label, and Booking.com 
uses LightStay data to recognize and assign Hilton hotels one of their 
three Travel Sustainable levels. We continue our work with all partners 
to ensure guests can book sustainable hotels as easily as possible.
LightStay is the backbone 
behind the measurement 
of our environmental and 
social performance 
LightStay, our award-winning ESG management system, 
helps track our progress toward our Travel with Purpose 
2030 Goals. With LightStay, we can analyze and report on 
our environmental and social impact at our hotels globally.

Skip Navigation
CONTENTS
INTRO
TRAVEL WITH 
PURPOSE
ESG Strategy 
and Framework
Highlights and 
Recognition
Stakeholder 
Engagement
ESG In Guest 
Experiences
LightStay
Hilton Global 
Foundation
GOAL TRACKER
ENVIRONMENTAL 
IMPACT
SOCIAL IMPACT
GOVERNANCE
APPENDIX
Since established in 2019,
15
HILTON 2022 ESG REPORT
LEARN MORE
About the Hilton Global Foundation
in this year's Impact Report
LEARN MORE
About the Mobile Shower and response following Hurricane Ian
In a public-private partnership with Clean the World Foundation and 
the Orange County Government, HGF provided a grant to support 
the operational costs of a mobile shower unit serving individuals 
experiencing homelessness in Orange County, Florida. A hot shower 
and hygiene supplies are a saving grace for individuals transitioning 
to future housing and job placement. Further, the mobile shower 
supported individuals in the aftermath of Hurricane Ian. In 2022, the 
unit provided 1,467 showers and 6,473 wrap around services, including 
medical services, meals/food supplies, clothing, and connection 
to ID services. 
MOBILE SHOWER AND HURRICANE RESPONSE 
International Youth Foundation: 
Creates opportunities for 
young people by developing and 
strengthening their skillsets
Clean the World Foundation: 
Addresses challenges of 
homelessness and displacement
Clean the World 
Foundation
HGF SIGNATURE PARTNERSHIPS 
HGF supports long-standing partnerships with organizations 
creating a lasting, positive impact in communities and 
environments around the world.
Team Members from the Embassy Suites by Hilton San Juan 
Hotel & Casino volunteer with Travel with Purpose Week Action 
Grantee Para la Naturaleza.
LEARN MORE
About the Travel with Purpose Week 2022
FOUNDATION REBRANDING
Formerly known as the Hilton Effect Foundation, the Foundation 
rebranded in 2022 to enhance its visibility and align its programs 
with our corporate and ESG objectives.
The Hilton Global Foundation (HGF) seeks to have a positive 
impact on the communities we serve, with the mission to create a 
better world to travel for generations to come. HGF awards grants 
within four focus areas that align to our Travel with Purpose 
environmental and social goals:

•  Climate Action 
•  Destination Stewardship
•  Career Development 
•  Community Resilience 
HILTON GLOBAL FOUNDATION 2022 GRANTEES 
Throughout 2022, HGF distributed over $2 million to organizations 
around the world through programs such as its Signature Grants, 
Annual Grants, Disaster Relief Grants, and Action Grants to support 
our four funding priorities.
In October, HGF distributed Annual Grants to 18 organizations that 
demonstrated a meaningful commitment to preserving and 
conserving travel destinations, creating access to water, building 
hospitality skills, and ensuring our communities have the vital 
resources they need to thrive. 
The announcement corresponded with Hilton’s Travel with Purpose 
Week, an annual week of community engagement and volunteer 
service across our global corporate, managed and franchised locations. 
Rallying around the 2022 theme of Destination Stewardship, we 
dedicated the week to supporting our Travel with Purpose ESG strategy 
while celebrating the positive impact driven by Team Members.
In alignment with our Destination Stewardship theme, HGF also 
contributed $125,000 to organizations and initiatives specifically 
dedicated to improving travel destinations and positively impacting 
the environment. This includes 39 Action Grants given to organizations
nominated by our Team Members around the world and used to 
launch volunteer efforts in their local communities.
Nearly
$2.3M
distributed in Hilton 
Global Foundation grants
21%
increase in Hilton Global Foundation 
grant awards from the prior year

$8M+
in grants awarded to more than 
130 NGOs and community-based 
organizations
Spreading our 
light and warmth 
to the world
The Hilton Global Foundation (HGF) 
is our primary international philanthropic 
arm, advancing our ambitious 
Travel with Purpose 2030 Goals.

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16
HILTON 2022 ESG REPORT
CONTENTS
INTRO
TRAVEL WITH 
PURPOSE
ESG Strategy 
and Framework
Highlights and 
Recognition
Stakeholder 
Engagement
ESG In Guest 
Experiences
LightStay
Hilton Global 
Foundation
GOAL TRACKER
ENVIRONMENTAL 
IMPACT
SOCIAL IMPACT
GOVERNANCE
APPENDIX
LEARN MORE
About the Grantees and their projects
Launch of 
The Hilton UK Foundation 
In the UK, Hilton has a long history 
of partnering with organizations 
working to ensure a sustainable, 
inclusive future for generations to 
come. In 2022, we launched the 
Hilton UK Foundation to deepen 
our connections—building on 
existing partnerships and forging 
new ones. This year, we held two 
inaugural fundraising events, a 
Golf Day and the 2022 Hilton UK 
Foundation Ball, where we raised 
£540K+ to support organizations 
committed to having a positive 
impact on our communities and 
creating an engine of opportunity 
for young people. 
Minority Rights Group
 HUNGARY AND POLAND
One Tree Planted
CANADA  
 
China Foundation for 
Rural Development
 CHINA
Punlaan School
 PHILIPPINES
MALAYSIA  
Kechara 
Soup Kitchen
AUSTRALIA  
Ocean Conservancy
 
  INDONESIA
R.O.L.E Foundation
 
  SOUTH AFRICA
Rays of Hope
 
  BRAZIL
Instituto Agir Ambiental
ETHIOPIA  
Millennium Water Alliance
The City Mission
 USA
 
  USA
Travis Early College 
High School Hospitality 
College
 
  USA
Hawaii Land Trust
USA  
Homeboy
Industries
Global Water Challenge
SAUDIA ARABIA  
 
VOICE Area 
Federation
SRI LANKA 
 
The Woodland Trust
UK 
 
Only a Pavement Away
UK  
 
FOUR FOCUS AREAS
	
CLIMATE ACTION
	
DESTINATION STEWARDSHIP
	
CAREER DEVELOPMENT
	
COMMUNITY RESILIENCE
This map of HGF Grantees shows the 
diverse group of organizations that the 
Foundation partners with to advance 
our Travel with Purpose Goals.
2022 Hilton Global Foundation 
Annual Grant Recipients 
The Hilton Global Foundation (HGF) made 
grants to organizations whose efforts 
support destination stewardship, 
climate action, career development, 
and community resilience.

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17
HILTON 2022 ESG REPORT
CONTENTS
INTRO
TRAVEL WITH 
PURPOSE
GOAL TRACKER
Environmental
Social
Governance
ENVIRONMENTAL 
IMPACT
SOCIAL IMPACT
GOVERNANCE
APPENDIX
Hilton London Bankside 
Beekeeping program
Our ambitious 2030 Goals hold us accountable for progress 
across our operations, supply chain and communities. Through 
Travel with Purpose, our leaders are using innovation and influence to 
make meaningful differences in the destinations and communities 
in which we operate.
2030 Goal Tracking

E
Hilton’s 2030 Goals
SDGs
Progress to Date
Status
WATTS
Science-based targets: 
Reduce Scope 1 and 2 carbon emissions intensity 
from managed hotels by (75% MT CO2e/m2, 
2008 baseline) 
Reduce Scope 3 carbon emissions intensity from 
franchised hotels by 56% by working collaboratively 
with franchisees (MT CO2e/m2, 2008 baseline)
Align with global environmental certifications that 
require third-party verification (e.g., certification 
to ISO 14001, 50001, 9001; US EPA ENERGY STAR)
7.2 
7.3 
7.a
Committed to new, more ambitious science-based targets, which were validated by the Science Based Targets initiative (SBTi)
47.1% reduction in carbon emissions intensity (managed hotels) 
44% reduction in carbon emissions intensity (all hotels) 
100% of hotels mapped in LightStay against climate risks
Opened Hotel Marcel New Haven, Tapestry Collection by Hilton, believed to be the first net-zero carbon emissions hotel in the U.S.
Working in collaboration with Schneider Electric, developed a robust plan of action to achieve our science-based targets by 2030
Established LED bulbs as a global brand standard for new builds and existing buildings across all brands 
Invested in two ESG innovation funds with Fifth Wall, a VC firm that invests in innovative ESG technologies that decarbonize to tackle climate change
Expanded roll out of Aquicore, our building analytic program, to 33 managed Hilton properties, cutting energy costs through “low cost 
and no cost” energy efficiency measures
Making 
progress
12.2
13.1 
13.3
WATER
Reduce water use intensity in our managed 
operations by 50% (Liters/m², 2008 baseline) 
Activate 20 community water projects to increase 
access and resilience 
6.3 
6.4 
6.6 
6.b
33.4% reduction in water intensity (managed hotels)
38.1% reduction in water intensity (all hotels)
9 community water projects completed
Mapped 100% of hotels against WWF water risk indices
Refreshed our Energy and Water Efficient Design Companion Guide to guide hotels on design decisions that can improve properties’ 
energy and water efficiency 
Making 
progress
12.2
WASTE
Reduce landfilled waste intensity in our managed 
operations by 50% (MT/m², 2008 baseline) 
Reduce food waste across our global operations 
by implementing a food waste reduction program 
in every kitchen 
Send zero soap to landfill by recycling all used 
guest soap bars, where available 
3.3
65.4% reduction in landfilled waste intensity (managed hotels)
57.6% reduction in landfilled waste intensity (all hotels) 
Joined WRI Cool Food program to engage on best practices to reduce food waste and opportunities to adopt lower-emissions food selections
Continued to expand Digital Key and transition hotels to bulk amenities, reducing plastic waste from key cards and miniature toiletry bottles
5,500+ hotels partnered with soap recycling organizations to donate soap to those in need
Completed a pilot with GOODR, a food waste donation program designed to pick up edible food waste and donate it to local nonprofits 
Partnered with Winnow, leveraging AI technology to help chefs accurately pinpoint food waste streams to cut costs and tailor 
purchasing decisions in select hotels across EMEA and APAC
On track
12.3 
12.5
14.1
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18
HILTON 2022 ESG REPORT
CONTENTS
INTRO
TRAVEL WITH 
PURPOSE
GOAL TRACKER
Environmental
Social
Governance
ENVIRONMENTAL 
IMPACT
SOCIAL IMPACT
GOVERNANCE
APPENDIX
On track
Complete
LEGEND
Making 
progress
PAVING THE WAY TO NET ZERO
2030 Goal Updates
In this table, we map our Travel with Purpose 2030 Goals to the corresponding UN Sustainable Development 
Goals (SDGs) and report our progress to date.

S
LEARN MORE 
About our Responsible Sourcing goals
Hilton’s 2030 Goals
SDGs
Progress to Date
Status
CAREERS
Create 5 million learning and career growth 
opportunities for Team Members and communities 
with a focus on underrepresented groups 
Achieve 50% Gender Diversity at our leadership 
levels globally by 2027
Achieve 25% Ethnic Diversity at our leadership 
levels in the U.S. by 2027
5.1 
5.5
In 2022, we created more than 677,359 learning and career growth opportunities against our 5 million commitment 
40% Women at global corporate leadership levels in 2022 (+3 vs. YE2020)
19% Ethnic Diversity at our U.S. corporate leadership levels in 2022 (+2 vs. YE2020)
In 2022, training on Diversity & Inclusion/Unconscious Bias and creating a Harassment-Free Workplace was completed by 
98% of managed hotels globally
On track
8.5 
8.6
8.b
10.2 
10.3
COMMUNITIES
Meaningfully impact 20 million community 
members
Contribute 10 million volunteer hours 
Participate in food donation programs, where 
allowed by law (managed hotels)
Award 300+ Action Grants for hotel-led social 
and environmental impact projects that provide 
local support for our communities
Design, standup and activate a disaster relief 
program to support our community members 
and Team Members
Leverage our large global footprint and deep 
integration within our communities to expand 
local sourcing and business with diverse and 
small suppliers
1.1 
1.2 
1.5
In 2022, Hilton and the Hilton Global Foundation meaningfully impacted 2,793,920 community members through 
local support, disaster relief efforts and economic opportunities 

Since establishment in 2019, awarded $8M+ in Hilton Global Foundation grants to more than 130 NGOs and 
community-based organizations
2,155,702 hours volunteered since 2017, including 344,958 in 2022
Distributed nearly $3 million in critical financial support to more than 3,600 Team Members impacted by disasters, crisis, and 
personal hardship instances since 2014 
Reached 78,588 refugees since 2015 through volunteering, in-kind donations, purchasing, training,
shelter and employment
Awarded 39 Action Grants to nonprofit organizations around the globe for hotel-led social and environmental impact projects
Sourced from more than 2,400 women, minority, veteran, disabled and LGBTQ–owned businesses in 2022
Over $3.6M of spend moved from imported to local sourcing in 5 EMEA markets
Making 
progress
11.5
12.3
CONDUCT
Promote responsible, inclusive conduct across 
100% of our operations 
Promote responsible sourcing of beef, poultry, 
pork, eggs, seafood and produce from third-party 
recognized and/or certified suppliers across our 
managed hotels
Embed ESG due diligence across our 
supply chain and partner with suppliers to 
advance positive impact
Engage guests in supporting responsible travel 
and destination stewardship
12.2 
12.5 
12.6
Continued making progress on sourcing from Marine Stewardship Council and Aquaculture Stewardship Council certified 
fisheries, with Japan, Korea and Micronesia becoming our first region to achieve 25% sustainable seafood volume in 2022
Achieved the following egg purchasing from cage-free sources across our Hilton-managed hotels: 
54% in the Americas, 46% in EMEA, and 7% in APAC 
110 key suppliers invited to complete the EcoVadis Assessment in 2022 to strengthen due diligence and support 
ESG performance across our supply chain
50% of brands have at least one brand standard requiring local sourcing
Introduced Meet with Purpose checklist to enable customers to host more sustainable meetings and events, and launched feature
in LightStay to purchase high-quality carbon offsets for carbon neutral meetings
On track
14.4
14.b
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19
HILTON 2022 ESG REPORT
CONTENTS
INTRO
TRAVEL WITH 
PURPOSE
GOAL TRACKER
Environmental
Social
Governance
ENVIRONMENTAL 
IMPACT
SOCIAL IMPACT
GOVERNANCE
APPENDIX
CREATING AN ENGINE OF OPPORTUNITY
2030 Goal Updates

G
Hilton’s 2030 Goals
SDGs
Progress to Date
Status
PUBLIC 
AFFAIRS
Advocate for public policies that advance our 
Travel with Purpose goals 
Actively shape legislation and regulation 
to advance our corporate objectives, including 
making progress toward our ESG goals
Led advocacy efforts on behalf of our Team Member and owner community to support COVID-related relief and recovery
Advocated to advance legislation related to preventing human trafficking, immigration reform, climate action, plastic elimination, 
skills training and apprenticeships programs, and diversity, equity and inclusion
Monitored forthcoming government regulations related to ESG disclosure requirements
Led advocacy efforts to stimulate leisure and business travel including removing remaining pandemic-era travel restrictions, 
tax incentives and funding for destination marketing
Supported policies to address our workforce needs and attract a diverse and talented workforce through immigration and visa 
reform, expanded skills training and apprenticeship programs, and commitment to DEI
Advanced legislation that helps our hotels become more sustainable including tax incentives for energy-efficiency upgrades and 
EV charging stations and plastic elimination. Shaped forthcoming government regulations related to ESG disclosure requirements 
through public comment letters and advocacy
On track
PARTNERSHIPS
Create and partner with cross-industry networks 
to advance Travel with Purpose objectives 
Build long-term relationships with organizations 
that help advance our enterprise objectives, 
including our ESG goals and advocacy efforts
8.7 
8.8
Participated in Sustainable Hospitality Alliance and World Travel & Tourism Council committees and working groups, and contributed 
to the development of the industry’s “Net Positive Pathway”
Collaborated with expert partners, including ECPAT and It's a Penalty, on human rights topics
Continued to work with partners, such as World Wildlife Fund, on sustainable destination management
In partnership with American Express and Hilton’s ownership community, in 2022 Hilton donated hotel rooms across Europe to 
support Ukrainian refugees in need
Continuing our legacy of prioritizing innovation, Hilton made an investment in two Fifth Wall climate technology funds that aim to 
decarbonize the global real estate sector
Committed to grant $500,000 to AHLA Foundation’s No Room for Trafficking (NRFT) Survivor Fund over 3 years
Making 
progress
12.2
13.1 
13.2
13.3
POLICIES & 
REPORTING
Operate through best-in-class measurement 
(LightStay), governance and oversight 
Continue board oversight with robust quarterly 
reporting at the committee level and annual 
reporting on ESG strategy to the full board 
Ensure accountability for LightStay compliance, 
enterprise risk management, annual trainings,  
and regular reporting efforts 
Provide mandatory annual training on 
preventing human trafficking to all hotel 
Team Members globally
8.7 
8.8
Progressed partnership with EcoVadis to track and validate supplier sustainability performance
Encouraged all suppliers to observe and abide by Hilton’s Responsible Sourcing Policy, which is included in all corporate and 
managed property contracts
Where relevant, routinely incorporated sustainability criteria into our sourcing exercises, catalogs and purchasing data 
100% of hotels mapped against human rights risks
Continued to enhance LightStay, including the addition of a Meeting Impact Calculator report to calculate the environmental 
footprint of meetings and events
Continued Global Sustainable Tourism Council (GSTC)–Recognized Standard status for LightStay
98% of managed hotels completed training on preventing human trafficking
Quarterly reports on progress delivered to Executive Committee, board and key leaders across the business
On track
Skip Navigation
20
HILTON 2022 ESG REPORT
CONTENTS
INTRO
TRAVEL WITH 
PURPOSE
GOAL TRACKER
Environmental
Social
Governance
ENVIRONMENTAL 
IMPACT
SOCIAL IMPACT
GOVERNANCE
APPENDIX
ADVANCING AND MEASURING OUR GOALS
2030 Goal Updates

CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
PAVING THE  
WAY TO  
NET ZERO
WATTS
WATER
WASTE
SOCIAL IMPACT
GOVERNANCE
APPENDIX
Skip Navigation
21
HILTON 2022 ESG REPORT
Grand Wailea, 
A Waldorf Astoria Resort

Grand Wailea installed a 
1.5-megawatt solar panel array 
to help power operations—one of 
several energy efficiency measures 
that were implemented across 
the resort.
Through climate action and destination stewardship, we are 
paving the way toward a net-zero future for our company and 
the global travel and tourism industry.
Environmental 
Impact

CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
PAVING THE  
WAY TO  
NET ZERO
WATTS
WATER
WASTE
SOCIAL IMPACT
GOVERNANCE
APPENDIX
22
HILTON 2022 ESG REPORT
Skip Navigation
Conrad Maldives 
Rangali Island
Better Climate 
Challenge 
Hilton was the first hospitality 
company to sign on to the 
U.S. Department of Energy’s 
Better Climate Challenge, a 
national leadership initiative 
of organizations committed to 
reducing greenhouse gas (GHG) 
emissions, creating jobs, and 
promoting healthy, safe, and 
thriving communities. As a 
Better Climate Challenge 
partner, we have made a public 
commitment to a more than 
50% reduction in GHG emissions 
across our managed hotel 
operations over the next 
10 years. 
Hilton also participates in 
U.S. Department of Energy 
(DOE) Better Buildings 
Challenge, U.S. DOE’s Better 
Buildings Alliance and the 
U.S. EPA’s ENERGY STAR 
program.
We recognize climate change to be a critical threat to our planet, our 
communities and our business, and we’ve made combating it a top 
business priority. We aim to meet the expectations of the growing 
number of purpose-driven consumers who value sustainable travel.
RESETTING OUR SCIENCE-BASED TARGETS
In 2018, Hilton was the first major hospitality company to set 
science-based targets to reduce our greenhouse gas emissions 
in line with climate science. These targets were validated by the 
Science Based Targets initiative (SBTi) and served to guide annual 
reduction goals for our hotels and across the enterprise.
In line with the SBTi requirement, we committed to review our 
emissions goals every five years to ensure ongoing alignment with 
the Paris Agreement, which reflects the latest climate science 
and which had evolved over the past five years. For this reason, we 
undertook the rigorous application and analysis process in 2022 
to evaluate our existing targets, assess our current and projected 
greenhouse gas inventory, and align the data to the latest 
methodology from the SBTi, which is a collaboration among four 
leading organizations: World Resource Institute’s Center for 
Sustainable Business, World Wildlife Fund, Climate Disclosure 
Project, and the United Nations Global Compact. This rigorous 
exercise allowed us to set new, enhanced carbon intensity 
reduction targets that were both more ambitious and grounded 
in the realities of the latest climate science. The new targets were 
revalidated with SBTi and announced publicly in mid-2022. 
Our reduction targets are separated into two categories: 
Scope 1 & 2 emissions from our managed portfolio, for which we
have operational control; and Scope 3 emissions from our 
franchised properties. As a result, the entirety of our current and 
projected portfolio is covered within the SBTi goal framework.
OUR PATH TO ACHIEVING AMBITIOUS GOALS
In 2022, Hilton engaged Schneider Electric, a global leader in 
energy and sustainability solutions and strategy development, 
to help us define our roadmap to achieve our revalidated 2030 
science-based targets. We formed a global cross-functional work 
group composed of our ESG team and our global operations 
engineering teams, which collaborated with Schneider Electric to 
collect and review hotel utility trends, hotel efficiency project data, 
development pipeline projections, anticipated technology and grid 
transformation, and other data to chart our path toward 2030.
Together, we ran a rigorous analysis of our enterprise-wide 
emissions data and calculated key interventions, their estimated 
cost and payback, and environmental benefit.
Cut managed portfolio emissions
intensity by 75% by 2030
Cut water use intensity by 
50% by 2030
Cut landﬁlled waste intensity 
by 50% by 2030
Cut franchised portfolio emissions
intensity by 56% by 2030
Drive toward a net-zero future
WATTS
WATER
WASTE
CARBON/ENERGY
BY 2030, WE ARE COMMITTED TO: 
We are committed to leading the 
hospitality industry toward a net-zero 
future and reducing our greenhouse gas 
emissions in line with climate science. 
CLIMATE ACTION        DESTINATION STEWARDSHIP
PAVING 
THE WAY 
TO NET ZERO
ENVIRONMENTAL IMPACT

$
CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
PAVING THE  
WAY TO  
NET ZERO
WATTS
WATER
WASTE
SOCIAL IMPACT
GOVERNANCE
APPENDIX
23
HILTON 2022 ESG REPORT
Skip Navigation
Note: In partnership with Schneider Electric, Hilton devised this roadmap. We are taking into account the growth we will experience in our pipeline (i.e., growth will increase our emissions, so the roadmap 
considers a potentially higher emissions volume from having more properties included in the calculation). Lastly, we are taking into account the greening of the grid.
2019
2030
 RECS, EACS, GOS
 SHORTFALL (OFFSETS)
OFFSETS & RENEWABLE 
ENERGY CERTIFICATES
Purchasing annual high 
quality carbon offsets and 
RECs as a last resort to 
make up the balance 
 SOLAR PANELS ON-SITE
 GEOTHERMAL POWER ON-SITE
ON-SITE GENERATION
Harnessing clean 
renewable power from 
the sun or deep inside 
the earth
 ELECTRIFICATION OF HEATING
 FUEL SWITCHING
 NEW BUILD EFFICIENCY
RETROFITS & 
ELECTRIFICATION
At the end of life, investing in 
higher efficiency mechanical 
equipment, ideally powered 
by electricity. The emissions 
associated with these 
investments often lasts 
over 20 years 
 RECS, EACS, GOS
VIRTUAL POWER PURCHASE AGREEMENT
RENEWABLE POWER
PROCUREMENT
Making investments in 
off-site renewable power 
in partnership with owners; 
opportunity to sell back to 
the grid and secure RECs
 NEW BUILD EFFICIENCY
 FULL LED RETROFITS
 BUILDING ENVELOPE
ENERGY EFFICIENCY
Enhancing efficiency with 
faster payback investments,
often capturing tax or utility 
incentives to accelerate ROI
CONTROL & MONITOR
BEHAVIORAL/TRAINING
GROWTH: TRAINING DURING ORIENTATION
STANDARD OPERATING 
PROCEDURES
Current practices that 
require no or low cost
Carbon Emissions Intensity
BASELINE EMISSIONS
Our robust action plan, developed in consultation with global 
sustainability leader Schneider Electric, projects our emissions 
based on our development pipeline, projected costs, efficiency 
investments, greening of the grid, and other factors.
Roadmap to Emissions Intensity Reduction
THE STATE OF OUR EMISSIONS INTENSITY
Our primary source of emissions comes from the operation of our 
hotels. In 2022, we saw a resurgence in travel and resulting higher 
occupancy rates across our global portfolio. As a result, we 
experienced an increase in utility consumption across energy and 
water and an increase in waste generation compared to 2020-2021. 
As the business continues to recover, we aim to remain below 
pre-pandemic consumption levels and to pursue our roadmap to 
achieve our new and more ambitious 2030 emissions targets.
on on-site renewable electricity generation and, as a last step, 
the purchase of renewable energy certificates (RECs) and carbon 
offsets for any remaining unavoidable emissions.
This waterfall approach enables Hilton to make informed decisions 
and has helped us chart the path to achieving our emissions 
intensity reduction of 75% for managed properties and 56% across 
our franchised portfolio by 2030. 
A PHASED IMPLEMENTATION STRATEGY
Ultimately, we developed a phased implementation strategy to 
reduce our emissions, prioritizing key sustainability initiatives for 
maximum impact. The approach begins with operational shifts that 
require limited resources to implement, followed by investments 
in high-impact energy efficiency projects. In the next stage, we 
work toward off-site renewable energy procurement and end-of-life 
equipment replacement, as well as high-efficiency retrofits and 
electrification measures. The final phases of the roadmap focus

CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
PAVING THE  
WAY TO  
NET ZERO
WATTS
WATER
WASTE
SOCIAL IMPACT
GOVERNANCE
APPENDIX
24
HILTON 2022 ESG REPORT
Skip Navigation
“Traveling with a Purpose to us means embracing the 
environment and the people we meet. Appreciating 
and learning from the different towns we visit helps us 
to see why it is important both to tread lightly and 
bring home with us the best souvenir possible: a new 
perspective on how beautiful the world is.”
Cory and Beau Williams
Brothers and Co-Owners of Botánika Osa Peninsula, 
Curio Collection by Hilton
Environmental stewardship 
Botánika Osa Peninsula, Curio Collection by Hilton, Costa Rica
In 2022, Hilton opened Botánika Osa Peninsula as a distinctive 
nature resort presenting exclusive access to Costa Rica’s unspoiled 
South Pacific Coast. Managed by Aqua-Aston Hospitality, this property 
is located beside Corcovado National Park and the Golfo Dulce tropical 
fjord, which offer some of the region’s most ideal eco- and adventure 
tourism activities.
The hotel team strives to connect tourism and conservation by preserving 
the local environment and educating guests and local students about 
the value of environmental stewardship. They work with the community 
to provide guidance on ocean protection and responsible fishing; 
host school field trips with nature guides to educate children on local 
ecosystems and animals, such as sea turtles; and manage the logistics 
of a recycling program that creates jobs and reduces waste.
Biodiversity is a component of our environmental policy. We 
manage risk to the natural habitat of the destinations where 
we operate by assessing our impact on marine and terrestrial 
biodiversity at our hotels. The Verisk-Maplecroft’s Climate Change 
Vulnerability Index monitors our biodiversity risks and maps 
against multiple climate scenarios. The results of this risk analysis 
are shared with our hotels using LightStay. Furthermore, many 
hotels have retained partners to advance local efforts 
to preserve and protect local habitats and biodiversity as part 
of destination stewardship efforts. 
PRESERVING OUR DIVERSE DESTINATIONS
Hilton recognizes that we have a responsibility to conserve 
the environment and protect the communities in which we 
operate. We are taking steps to assess our biodiversity risk
as well as our exposure to physical climate risks, in accordance 
with guidance from the Sustainability Accounting Standards 
Board (SASB) and the Taskforce for Climate-related Financial 
Disclosures (TCFD). To monitor the vulnerability of our 
operations, we have mapped our properties against 
Verisk-Maplecroft’s Climate Change Vulnerability Index.
Hilton’s Vice President of Global ESG, Jean Garris Hand, speaking on the ESG panel at 
the 2022 GBTA Convention in San Diego, California
Industry leadership
Hilton drives sustainable travel by participating in industry 
groups such as the Global Business Travel Association (GBTA) 
Sustainability Leadership Council, the American Hotel & 
Lodging Association’s (AHLA) Sustainability Committee and 
Responsible Stay Initiative, and the Sustainable Hospitality 
Alliance (SHA) Senior Advisory Council.
The GBTA Sustainability Leadership Council is comprised 
of 16 global travel industry executives who advise on GBTA’s 
overall strategy to influence climate action and corporate 
responsibility. As part of its early initiatives, GBTA released the 
industry’s first-ever comprehensive study—across travel suppliers, 
travel buyers, and policy and government stakeholders—on the 
state of sustainability in business travel and actions to improve 
the sector’s environmental performance. Hilton joined the 
council in March 2022.
The SHA helps drive collaboration for a more sustainable future 
in the hospitality industry by focusing on issues such as human 
rights, youth employment, climate action and water stewardship. 
As part of SHA’s Senior Advisory Council, we serve as an 
ambassador to key stakeholder groups by advising on the latest 
industry issues to ensure SHA is well positioned to achieve 
its greatest impact.
In 2022, AHLA launched a new initiative called Responsible Stay 
to highlight industry efforts in sustainability focused on four 
key areas: energy efficiency, water conservation, waste reduction 
and responsible sourcing. We endorsed this initiative and 
look forward to continuing to work together on ways to 
make the hospitality industry more environmentally and 
socially sustainable.

CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
PAVING THE  
WAY TO  
NET ZERO
WATTS
WATER
WASTE
SOCIAL IMPACT
GOVERNANCE
APPENDIX
Skip Navigation
25
HILTON 2022 ESG REPORT
2022 shows an increase in consumption against 2021 as business recovers from the impact of the pandemic; however, consumption remains below 2019 levels, and we have charted 
our path to achieve our 2030 goals.
MANAGED HOTELS
ALL HOTELS
-21%
-19%
-17%
-14%
-14%
-12%
-10%
-7%
-5%
-22%
-24%
-42%
-37%-35.7%
-22%
-20%
-19%
-16%
-14%
-12%
-10%
-7%
-5%
-24%
-26%
-47%
-40%
-37%
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
  2022 REDUCTION
–35.7%
energy reduction 
for managed hotels
Energy Reduction 
KWH/m2
-29%
-23%
-21%
-20%
-18%
-17%
-15%
-8%
-7%
-30% -32%
-47%
-43%
-44%
-32%
-27%
-25%
-24%
-22%
-20%
-18%
-9%
-7%
-34%
-36%
-56%
-49%
-47.1%
08
–70%
–60%
–50%
–40%
–30%
–20%
–10%
0%
09
10
11
12
13
14
15
16
17
18
19
20
21
22
  2022 REDUCTION
–47.1%
carbon reduction 
for managed hotels
Carbon Reduction 
MT CO2e/m2
The EV charging filter, announced in January, has been well 
received by guests and Team Members.
Hilton Supply Management (HSM) secured partnerships with 
five EV charging companies to enable more hotels to install 
EV chargers, increasing the number of hotels with EV chargers 
to more than 1,600 globally.
ENERGY-EFFICIENT LIGHTING
By 2024, all of Hilton’s properties worldwide will have completed 
a full transition to LED lighting, a highly energy-efficient 
technology. This initiative will both reduce hotels’ energy 
consumption and generate long-term cost savings on electricity 
bills. Changing light bulbs is the most common request received 
by engineering teams at our hotels; as LEDs have a significantly 
longer lifespan than traditional light bulbs, this transition will also 
save our Team Members’ time that they can use to focus 
on other decarbonization efforts.
SUSTAINABLE MEETINGS AND EVENTS
We also partnered with ClimeCo to develop a portfolio of verified 
carbon credits available for corporate customers hosting 
meetings or events at our hotels around the world. 
In 2022, we promoted renewable energy projects such as 
solar, wind and wastewater offset projects with the purchase 
of verified and Gold-certified carbon offsets to address the 
emissions that could not be reduced and associated with our 
regional and global corporate conferences in Orlando, Las Vegas, 
London and Singapore, which hosted over 5,000 attendees.
EV CHARGERS FOR GUEST USE
Also in 2022, we launched two key initiatives that will better serve 
guests who are seeking electric vehicle (EV) charging options.
The primary component of this launch was digital: A new filter 
on Hilton’s website and Hilton Honors app now allows guests 
to search for hotels that offer on-site EV charging. 
RENEWABLE ENERGY
Our operations teams are exploring ways to increase our 
renewable energy procurement across our global portfolio, 
seeking green energy contracts where possible. Hilton works 
with hotel owners to identify opportunities to invest in 
small- and large-scale renewable and low-carbon technologies 
that make financial and practical sense, with the aim for hotels 
to operate from a self-sufficient energy supply. All managed 
hotels in the U.S. are encouraged to procure at least a portion 
of their electricity from renewable sources through our energy 
procurement services contracting program. 
Nearly one-third of managed hotels across EMEA, as well as our 
Watford and Glasgow corporate offices, are currently powered 
with 100% certified renewable electricity. Since 2022, two-thirds 
of hotels across the Middle East, Africa and Turkey completed a 
feasibility study for an on-site solar photovoltaic project. 
100% 
certified renewable electricity is used to power 
nearly 1/₃ of all managed hotels in EMEA
100% 
offset of Scope 3 emissions from 
Hilton corporate air travel and rental cars
Decarbonization, 
one step at a time
We believe we can achieve our energy goals 
through a relentless focus on energy efficiency, 
electrification, and transition to renewable power, 
which will reduce both utility costs and greenhouse 
gas emissions from our portfolio of hotels.

CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
PAVING THE  
WAY TO  
NET ZERO
WATTS
WATER
WASTE
SOCIAL IMPACT
GOVERNANCE
APPENDIX
Skip Navigation
26
HILTON 2022 ESG REPORT
Example EV charging stations, found at over 1,600 of our hotels.
Hilton Addis Ababa: In partnership with Green Tech Ethiopia, this property 
inaugurated Ethiopia’s first EV charging station at a hotel in the presence 
of high government officials and invited guests.
The Minister of Tourism H.E. Nasise Chali and Minister of Transport 
H.E. Dagmawit Moges congratulated Hilton on another first by taking the lead 
for supporting guests who drive electric vehicles. With this initiative, Hilton 
Addis Ababa supports the aim of improving Africa’s green energy future.
Hilton Zhoushan: Newly installed Tesla charging stations provide services 
to more than 3,100 guests with EVs, reducing vehicle carbon emissions by 
60 tons. Nearly 20% of properties in Mainland China have EV chargers. 
NEW CHARGING STATIONS
Hilton Vienna Park: 100% of the electricity used in Hilton Vienna Park is 
hydropower generated. It boasts a Room Energy Management System, 
solar window foil to reduce energy waste, and LED and energy-efficient 
light bulbs. For the past decade, Hilton Vienna Park has been recognized 
for its sustainability efforts and has been awarded the Austrian Eco Label 
certification for sustainability, the first national eco-label for tourism 
worldwide.
Hampton Inn/Homewood Suites by Hilton Boston Seaport: In August 2022, 
the hotel became the first U.S. managed hotel to sign an energy deal 
which supplies certified renewable energy for 100% of the hotel’s 
electric consumption.
100% OF ELECTRICITY FROM RENEWABLE ENERGY 
Another first
Hampton by Hilton Edinburgh Airport carrying out an inspection of plant 
equipment, ensuring there are no signs of damage or leakage.
Aquicore: 
In 2022, Hilton deepened its partnership in the U.S. with Aquicore, 
a leading platform for energy and facility performance management 
in commercial real estate. The platform equips operations and 
engineering leaders to monitor the central plant and HVAC systems 
centrally, and identify and deliver actionable, low-or-no-cost 
equipment modifications to improve asset performance. Real-time 
insights into sources of energy waste enable our teams to run 
properties more efficiently and reduce their carbon footprint.
Since installing Aquicore in our first property in 2017, we 
have achieved over $4 million in energy cost savings to date 
across dozens of full-service properties. 
Fifth Wall: 
Continuing our legacy of prioritizing innovation, Hilton made an 
investment in two Fifth Wall climate technology funds that aim 
to decarbonize the global real estate sector: an early-stage fund 
focused on “moonshot” ESG technologies and a late-stage fund 
comprising patented, manufactured and ready-to-install 
ESG innovations. 
Fifth Wall is a venture capital firm focused on the global real estate 
industry and property technology in existing buildings. It is backed 
by 70 of the world’s largest owners, operators and developers of real 
estate from 15 countries. Fifth Wall invests in technology companies 
tackling climate change, aging buildings and infrastructure, 
inaccessible housing markets, unreliable supply chains, and the 
future of work. Hilton is the only hotel brand investing in Fifth Wall’s 
Climate Tech Fund, demonstrating our commitment to climate 
action and decarbonization. 
INNOVATIVE PARTNERSHIPS: INVESTING IN TECHNOLOGY

CO2
CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
PAVING THE  
WAY TO  
NET ZERO
WATTS
WATER
WASTE
SOCIAL IMPACT
GOVERNANCE
APPENDIX
Skip Navigation
27
HILTON 2022 ESG REPORT
Green Key certification
Rome Cavalieri, A Waldorf Astoria Hotel 
The hotel has achieved Green Key certification for the fourth consecutive year. In the last 
five years, the hotel has achieved a high level of energy efficiency, undertaken excellent 
waste management, constantly monitored carbon emissions, and collaborated regularly 
with numerous local associations that support disadvantaged communities. The hotel’s 
sustainability efforts have led to significant reduction in operating costs. These accomplish­
ments are driven by LED installations, irrigation management and daily utility monitoring. 
WE ARE THE ONLY MAJOR HOTEL BRAND TO 
HAVE ACHIEVED CERTIFICATION TO ISO ACROSS 
OUR GLOBAL PORTFOLIO OF HOTELS 
LightStay enables us to meet certain ISO 14001 (Environmental 
Management), ISO 50001 (Energy Management) and ISO 9001 
(Quality Management) requirements by tracking emissions 
reductions following the implementation of our investments in 
efficiency and resilience. Owners of both managed and franchised 
properties are required to build and operate hotels that align 
with our Brand Standards, which include minimum guidelines 
for energy and water efficiency, and are required to operate in 
compliance with ISO 14001 and ISO 50001. 
Through our efforts, we have one of the 
largest portfolios of buildings certified to 
ISO standards in the world. Our certifications to 
ISO 14001 (Environmental Management), ISO 50001 
(Energy Management) and ISO 9001 (Quality 
Management) are externally verified on an annual 
basis by our external auditor, DEKRA Certification, Inc.
GREEN BUILDING GUIDANCE 
We encourage our owners to build or renovate hotels to the highest 
green building standards that can apply in the hotel’s location. Our 
approach includes providing design guidance during construction as 
well as operational guidance for our existing portfolio. The Energy and 
Water Efficient Design Companion Guide complements our Brand 
Standards by offering improvements that can be made during hotel 
development, refurbishment and maintenance to improve environmental 
performance. We encourage implementation of efficient appliances 
and building systems when the equipment reaches its end of life.
During 2022, we retained ReTech Advisors, a leading sustainability 
consultant, who will help us to develop sustainable design checklists 
for renovations, conversions, and new builds that we will co-create 
with our architecture, design and construction (AD&C) team to 
support our owners to achieve more sustainable design and a lower 
cost of ownership.
We are exploring new business partnership opportunities to make 
it easier for our owners to streamline the donation of all soft goods, 
furniture, finishes, and fixtures in guestrooms and public spaces to 
charitable organizations and recycling centers across the U.S. In 
addition, during LED lighting conversions in the U.S., we have made a 
recycling program available to owners that separates lamp components 
and reports the volume of materials diverted from landfills. 
Designing greener hotels
*	Carbon reduction statistics are reductions compared to our 2008 baseline.
	 Hilton’s hotel portfolio has grown 61% since 2008, and as the portfolio grows, so do our efforts in reduction of the added emissions. 
	 Managed includes all managed, owned, leased and joint venture hotels.
 AMERICAS 
          North, Central, South
 EUROPE, MIDDLE EAST 
         AND AFRICA
 ASIA-PACIFIC
  
MANAGED HOTELS
MANAGED HOTELS
MANAGED HOTELS
Emissions reduction 
% intensity* MT CO2e/m2
–47.5%
–50.5%
–42.4%
Managed hotels in 
Hilton portfolio
275
255
300
Rooms
101,738
71,193
88,718
  2022 REDUCTION
–44%
total global 
managed 
carbon intensity 
reduction
Emissions Intensity Reduction: Regional Progress Map
Here is a quick glance at how our emissions intensity reduction progress 
is shaping up regionally across our managed estate.

CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
PAVING THE  
WAY TO  
NET ZERO
WATTS
WATER
WASTE
SOCIAL IMPACT
GOVERNANCE
APPENDIX
28
HILTON 2022 ESG REPORT
Skip Navigation
2022 shows an increase in consumption against 2021 as business recovers from the impact 
of the pandemic; however, consumption remains below 2019 levels, and we have charted our 
path to achieve our 2030 goals.
MANAGED HOTELS
ALL HOTELS
-18%
-17%
-15%
-13%
-11%
-6%
-4%
-2%
-2%
-20%
-22%
-47%
-39% -33.4%
-20%
-18%
-17%
-14%
-13%
-10%
-7%
-5%
-4%
-22% -23%
-49%
-43%
-38.1%
08
–60%
–50%
–40%
–30%
–20%
–10%
0%
09
10
11
12
13
14
15
16
17
18
19
20
21
22
  2022 REDUCTION
–33.4%
water reduction 
for managed hotels
Water Reduction
Liters/m2
Water-saving laundry products 
We encourage our hotels to opt for cleaning products that 
require lower energy and water use. For example, two of our 
hotels in India have piloted the use of a low temperature 
laundry program, Advanced by Diversey, which uses up to 
28% less water and 24% less energy, and produces 28% less 
effluent waste. Based on the positive results of this pilot, we 
plan to roll out this program to further hotels in the region.
WATER RECYCLING: Grey water is lightly used water from day-to-day 
activities that is safe and effective to use in many landscaping efforts. 
The grey water recycling system at Hilton Garden Inn Dubai Mall of 
the Emirates has significantly reduced water consumption since its 
opening, helping to combat Dubai’s water scarcity issue.
WATER RISKS IN THE COMMUNITIES WE SERVE
We map our hotels against the WWF-DEG Water Risk Filter and use 
the data to analyze current and future water risks across our portfolio. 
LightStay contains this analysis so that our hotel teams can under­
stand and address water risks specific to their geolocation. Using the 
WWF-DEG Water Risk Filter, we evaluate factors that may potentially 
impact our current global hotel operations and expansion in specific 
geographic markets. We also study specific areas and river basins 
where our water stewardship initiatives would have the greatest value. 
Our water stewardship strategy focuses on the following areas of 
our value chain: hotels and guests; suppliers and services; and 
communities and watersheds. 
ELEVATING OPERATIONAL WATER EFFICIENCY 
Several Hilton properties have demonstrated leadership in tackling 
water consumption by improving operational water efficiencies.
STORMWATER MANAGEMENT: In an effort to reduce the burden 
on the city’s stormwater infrastructure and improve water 
quality, Conrad Washington, DC features an on-site stormwater 
management system where it is able to capture 97 percent of 
rainfall and use it to irrigate the hotel’s outdoor terraces and to 
cool its air conditioning towers. 
MORE EFFICIENT EQUIPMENT: Home to several plunge pools, 
Waldorf Astoria Los Cabos Pedregal uses high-efficiency variable 
speed pumps, electrical heaters and gas heaters to help reduce 
energy by up to 50%. Additionally, each of the guest room doors 
automatically shuts off the cold-water valve when the guest 
leaves the door ajar, helping to minimize condensation. 
WATER AS A MOST PRECIOUS RESOURCE
We’ve developed standards for the architecture, landscaping and 
basic systems of our hotels that lessen energy usage, limit light and 
air pollution, and conserve water. Our water conservation efforts for 
our mega brands (e.g., Hilton Garden Inn, Embassy Suites) include: 
WATER-SENSITIVE LANDSCAPES: Lush gardens and lawns are 
water-intensive. Replace the thirsty species with drought-tolerant 
native plants or succulents.
WATER-EFFICIENT FIXTURES: High-efficiency, adjustable-flow and 
controlled- stream showerheads, toilets and faucets conserve water. 
Additionally, our brand standards require all hotels to regularly 
monitor and report their water-use metrics compared against 
an improvement goal. They must also employ LightStay to report 
on an active water-related improvement project.
100% 
of our portfolio of hotels were mapped 
for WWF’s Water Risk Filter 
Conserving water, 
one of the world’s 
most valuable 
resources
We embed water stewardship throughout 
our global operations. We work closely with 
our hotels, our suppliers and our community 
partners to drive water reduction and 
conservation as well as improve water 
availability and quality in all our locations 
around the world.

CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
PAVING THE  
WAY TO  
NET ZERO
WATTS
WATER
WASTE
SOCIAL IMPACT
GOVERNANCE
APPENDIX
Skip Navigation
Traditional salt making cultural experience at the Conrad Bali.
29
HILTON 2022 ESG REPORT
2022 shows an increase in consumption against 2021 as business recovers from the impact 
of the pandemic; however, consumption remains below 2019 levels, and we are still on track to 
achieve our 2030 goals.
MANAGED HOTELS
ALL HOTELS
-31%
-31%
-28%
-25%
-24%
-19%
-15%
-13%
-6%
-32%
-35%
-62% -62% -57.6%
-37%
-35%
-32%
-28%
-25%
-21%
-18%
-13%
-7%
-41%
-44%
-73% -70%-65.4%
08
–80%
–70%
–60%
–50%
–40%
–30%
–20%
–10%
0%
09
10
11
12
13
14
15
16
17
18
19
20
21
22
  2022 REDUCTION
–65.4%
landfill waste 
reduction for 
managed hotels
Landfill Waste Reduction
MT/m2
Hilton Seychelles Labriz Hotel and Spa on Silhouette Island, Seychelles
Leftover food shouldn’t be wasted
According to the United Nations, an estimated 17% of total 
global food production goes to waste, of which 5% comes from 
the food service industry. Estimates suggest that 8–10% of 
global greenhouse gas emissions are associated with food that 
is not consumed. Taking a firm stand, our Team Members have 
embraced waste reduction and food upcycling strategies in 
creative ways, all over the world. Here are just a few examples:
NEW PILOT PROGRAM WITH GOODR: We began a pilot with Goodr, 
a Black-woman-owned company that collects unused food and 
delivers it to a national network of nonprofits. The pilot began at the 
Hilton Orlando, serving 590 meals to the local community, diverting 
708 lbs. of food from landfill, and preventing 384 lbs. of carbon dioxide 
emissions. 
FOOD WASTE REPORTING SYSTEMS: Sixty-seven of our hotels in 
EMEA have adopted food waste reporting systems, such as Winnow, 
which leverages AI technology to help chefs accurately pinpoint food 
waste streams, cut costs and tailor purchasing decisions based 
on the data. 
IMPLEMENTING COMPOSTING: Hilton Seychelles Labriz Hotel has 
implemented a compost heap, the output of which helps to grow its 
on-site organic garden, adopted a stringent food waste–monitoring 
effort, and engaged with a water-bottling plant to replace plastic water
bottles. Other environmental efforts include using only recycled 
glass, tins and PET bottles.
FOOD AS AN ASSET 
We encourage our hotels to utilize the Hotel Kitchen Toolkit, 
developed by the World Wildlife Fund, which guides hotels through 
techniques for reducing food waste in every step of the food and 
beverage process: preventing food loss and waste before it arises 
through thoughtful menu planning; recovering wholesome, 
otherwise wasted food for donation, where possible; and channeling 
food scraps toward other uses such as animal feed and compost. 
All of this is supported by data tracking through LightStay to 
enable decision making.
In 2022, we also laid the groundwork for a new initiative with the 
World Resources Institute Cool Food program to leverage best 
practices, explore options for more plant-rich menus to reduce 
the climate impact of food served at our properties, and to 
reduce food waste. 
REDUCING WASTE ACROSS OUR VALUE CHAIN
Our waste reduction strategy focuses on supply chain evaluation 
and sustainable sourcing initiatives, while taking steps to divert 
remaining waste from landfill through donation, recycling, 
composting and waste-to-energy incineration.
We have adopted a prevention, recovery and recycling strategy 
across our hotels in the Americas and EMEA regions and piloted 
the program in Asia Pacific. 
35.7% 
of waste diverted from landfills 
(managed hotels only)
2.3M+ 
bars of soap donated in 2022
Reducing waste 
and advancing 
a circular economy 
Waste reduction, recycling, and food upcycling and 
donation are all critical components of creating a 
more environmentally friendly hospitality industry.

CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
PAVING THE  
WAY TO  
NET ZERO
WATTS
WATER
WASTE
SOCIAL IMPACT
GOVERNANCE
APPENDIX
Skip Navigation
30
HILTON 2022 ESG REPORT
Hydroponic farming 
Conrad Abu Dhabi Etihad Towers 
As part of a strategy to support 
sustainability and protect the 
environment, Conrad Abu Dhabi 
Etihad Towers has achieved its goal 
of adopting a vertical hydroponic 
farm for zero waste. The technology 
relies on carefully planting each plant 
less than 100 meters from the hotel’s 
Michelin-starred restaurants. As 
it boosts its ambition to become a 
zero-waste destination, the hotel’s 
gardener will work with kitchen teams 
to ensure only specific amounts of 
each plant are grown, so they don't 
spoil or get thrown away. 
Upcycling in real life
Hilton Luxor Resort & Spa
At Hilton Luxor Resort & Spa, 
sustainable solutions and smart 
investments build on the positive 
impact the property creates. 
This property introduced two 
exciting concepts: using fabric 
laundry bags to eliminate the use 
of plastic materials and recycling 
discarded swimming pool floats 
that otherwise would have been 
throw away.
COFFEE BRIQUES: This program 
turns discarded coffee grounds 
into cleaner alternatives to 
charcoal, which can be used as fuel 
by communities or for the hotel’s 
own kitchen needs.
PLASTICSHREDS: This program 
employs a creative process that 
turns plastic into smaller shreds 
that become downstream alterna­
tives to gravel. Plastic pieces are 
“entombed” into concrete 
pavements that can be used by 
communities to fill potholes and 
build carparks. A simple 2x1m 
pavement can entomb as much as 
172 liters of shredded plastic chips, 
or 8,200 500-milliliter bottles, 
according to Diversey’s research.
LINENS FOR LIFE: This program 
repurposes discarded linen 
from hotels, including curtains, 
uniforms, bedsheets and table­
cloths, into products that can 
be sold and used by the local 
community. Diversey’s NGO 
partners create job opportunities 
for workers to design and sew 
these linens into items such as 
school uniforms, newborn baby 
swaddling cloth and COVID 
face coverings. 
We partner with international
cleaning and sanitation company 
Diversey, Inc. throughout the 
Asia-Pacific region to help 
with various waste reduction 
and community improvement 
efforts. Our 2022 partnership 
highlights include: 
Waste-to-product initiatives creating 
shared value with Diversey
PROGRESS IN REDUCING SINGLE-USE PLASTICS
Plastic pollution threatens communities, environments and 
the destinations in which we operate. In 2022, we continued to 
focus on reducing single-use items through various programs 
launched in hotels and in partnership with local suppliers. 
Guests can expect most of our hotels to be free of miniature 
toiletries by the end of 2023. Our app-based Digital Key 
program saw greater adoption in 2022, as more guests chose 
to bypass the front desk and check in virtually. 
launched Digital Key share feature 
which has been shared over 1M times 
since launch in 2021
Many of our hotels around the world have implemented 
sustainable hydration solutions such as reusable drinking vessels, 
refill stations and closed loop bottling systems. Currently, more 
than 2,400 hotels have hydration stations offered for guests. 
KEEPING SOAP OUT OF LANDFILL 
We are proud to have been the first hotel brand to make soap 
recycling a brand standard, and the first to set the commitment 
to send zero soap to landfill. We operate the largest soap recycling
program in the hotel industry, with more than 80% of our 
portfolio enrolled, including all hotels in the U.S. and Canada. 
Used soap from guest rooms is collected by our housekeeping 
teams and sent to our partners, including Clean the World, 
Soap Aid, Soap Cycling, and Sundara, which sanitize the soap 
and turn it into new bars for donation. Through our soap 
recycling partnership with Clean the World, we recycled our 
soap into more than 2.3 million bars that have been donated 
to those in need, diverting more than 211,000 pounds from 
landfill in 2022.

The WB Abu Dhabi, Curio Collection 
by Hilton, DoubleTree by Hilton Abu 
Dhabi Yas Island Residences, and 
Hilton Abu Dhabi Yas Island 
Team Members from multiple 
properties are working together 
to plant mangroves during 
Travel with Purpose Week.
Skip Navigation
CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
SOCIAL IMPACT
CREATING AN  
ENGINE OF  
OPPORTUNITY
CAREERS
COMMUNITIES
CONDUCT
GOVERNANCE
APPENDIX
31
HILTON 2022 ESG REPORT
Our enduring role is to foster opportunity for people, including our 
Team Members and our neighbors in the destinations where we 
operate around the world. In addition, we bring urgent focus and committed 
action to the pursuit of diversity, equity & inclusion and to the protection 
of human rights. 
Social Impact

CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
SOCIAL IMPACT
CREATING AN  
ENGINE OF  
OPPORTUNITY
CAREERS
COMMUNITIES
CONDUCT
GOVERNANCE
APPENDIX
Skip Navigation
32
HILTON 2022 ESG REPORT
FPO / NEED HIGHER RESOLUTION
“Our goal at Hilton is 
to build a fully human 
experience at work, 
so our Team Members 
can be their best, 
most authentic selves, 
accelerate the impact 
of our business, and 
inspire the world with 
our hospitality.”
Laura Fuentes 
EVP and Chief Human 
Resources Officer
As Chef de Cuisine of Estuary at Conrad, Washington, DC, 
Chef Ria Montes is excited to bring a new, innovative take on the 
seasonal flavors of the Chesapeake Bay Watershed.
RESPONDING TO THE UKRAINE CRISIS 
Our hotels have always been a part of the fabric of the 
communities that we serve, and during times of crisis, Hilton is 
there to support our Team Members, guests and communities. 
In support of the Ukrainian people, Hilton Global Foundation 
made contributions to World Central Kitchen to provide 
hot meals within the borders as well as surrounding European 
countries. In addition, Project Hope served as a boots-on-
the-ground partner, providing humanitarian assistance and 
emergency supplies to displaced people. 
Hilton Prague and Hilton Prague Old Town
Hilton Prague and Hilton Prague Old Town have always 
worked closely together to support the community. After 
the conflict in Ukraine began, the hotels rallied to support 
Ukrainian refugees. From collecting donations, to housing 
and employing refugees and covering the costs of a children’s 
summer camp, these two properties spread the light and 
warmth of hospitality to provide a helping hand at a time 
when Ukrainians needed it most.
At Hilton, we lead with culture and are fiercely committed to
creating the world’s best work environment. Understanding 
and integrating our Team Members’ unique perspectives and 
voices—along with those of our guests, owners, suppliers and 
partners—is essential to cultivating our inclusive environment. 
We strive to reflect the global communities where we work, 
live and thrive.
Over the last century, Hilton has curated exceptional experiences, 
extraordinary stays and memories to last a lifetime. We seek 
to build strong connections and make a lasting impact in our 
communities, whether by leading service initiatives, encouraging 
people to join our team, or inspiring their dreams.    
In 2022, we enhanced our existing Travel with Purpose social 
goals to further commit to the areas where we can have the 
greatest impact, including supporting career opportunities, 
community impact, and responsible, inclusive conduct across 
our business.
Achieve 50% Gender Diversity at our 
leadership levels globally by 2027                                  
Create   5 million  learning and
career growth opportunities for 
Team Members and communities with a 
focus on underrepresented groups by 2030
Promote responsible, inclusive conduct
across 100% of our value chain operations
CAREERS
COMMUNITIES
Meaningfully impact 20 million 
community members by 2030
CONDUCT
Achieve 25% Ethnic Diversity at our
leadership levels in the U.S. by 2027 
Local 
Support
Disaster
Relief
Economic 
Opportunities
We are in the business of people 
serving people, creating meaningful 
personal and professional growth 
opportunities for all.
HUMAN RIGHTS        DIVERSITY, EQUITY & INCLUSION
CREATING AN 
ENGINE OF 
OPPORTUNITY
SOCIAL IMPACT

CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
SOCIAL IMPACT
CREATING AN  
ENGINE OF  
OPPORTUNITY
CAREERS
COMMUNITIES
CONDUCT
GOVERNANCE
APPENDIX
Skip Navigation
33
HILTON 2022 ESG REPORT
LEARN MORE
Towel Art
Thrive at Hilton 
International Housekeeping Week
Around the world, our housekeeping teams are at the 
heart of the unforgettable experiences we create for 
our guests. Our Team Members elevate housekeeping 
to an art form, such as the amazing towel art during our 
International Housekeeping Week celebration.
“I’m always filled with incredible energy during 
Team Member Appreciation Week. It makes me 
feel proud to be appreciated for my work. 
When you love your job, it’s the best gift you 
can give yourself.”
Team Member in Turkiye
Linen Room Attendant in Turkiye
LEARN MORE
About 2022 CEO Light and Warmth 
Award Winners
HOSPITALITY HEROES
CEO LIGHT & WARMTH AWARD
Signature Recognition Programs
Catch Me at My Best—which encourages guests, managers 
and peers to recognize Team Members whose actions and 
attitudes embody our values. In 2022, more than 1.3 million 
Catch Me at My Best messages were sent. 
Two of our most prestigious recognition programs 
are the CEO Light & Warmth Award and the Hospitality 
Heroes Award—both of which we expanded in 2022. The 
CEO Light & Warmth Award is our company’s top honor 
for Team Members who have brought our Purpose and 
Values to life. Individual winners receive $10,000, three 
free night stays, and diamond status for three years. 
Team winners receive $1,000 per Team Member. In 2022, 
we celebrated 15 individual winners and two teams. 
The Hospitality Heroes Award recognizes the true heroes 
among us who have made a lasting impact by acting in 
moments of crisis or helping to make a guest’s dream 
come true. Winners receive a $300 cash prize. This year, 
we celebrated 56 winners out of thousands of nominations 
from more than 1,000 hotels across 87 countries. 
 RECOGNIZING TEAM MEMBERS
Our Team Members are at the core of our success. Whether through 
our recognition resources or our signature recognition programs, we 
strive to celebrate our Team Members’ accomplishments—big and 
small. Our recognition website provides self-service, customizable 
resources including printable certificates and cards. To show our 
appreciation, we also recognize individuals throughout the year with 
programs such as our annual Team Member Appreciation Week—a 
dedicated week to celebrate our employees around the world—and 
Celebrating our 
Team Members 
We all want to be part of something bigger 
than ourselves and be appreciated for our 
contributions to a collective effort—which is 
why we believe recognition is so important.

CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
SOCIAL IMPACT
CREATING AN  
ENGINE OF  
OPPORTUNITY
CAREERS
COMMUNITIES
CONDUCT
GOVERNANCE
APPENDIX
Skip Navigation
34
HILTON 2022 ESG REPORT
Maximizing internal mobility
Maximizing internal mobility is critical to build robust talent pipeline. 
In 2022, 56% of Global Corporate Director and above roles were 
filled internally and 50% of U.S. Owned & Managed General Manager 
roles were filled internally.
“I would like to go to college for a hospitality degree. 
I came to the United States for a better opportunity 
and to develop in my education. Hilton, thank you 
for the opportunity for a better life.”
Merarys Alcantara
Housekeeping Supervisor, Hilton Miami Airport
help Team Members learn, lead and grow in areas that cultivate 
personal fulfillment and support the needs of our business. 
Guild continues to pick up momentum with 2,753 total profiles 
completed, 1,479 applications submitted, 454 Team Members 
enrolled, and 91 graduates (as of 12/31/2022).
Our goal is to continuously upskill, reskill and multi-skill each Team 
Member, always seeking to set them up for development and growth 
within our company. We do this through our robust Job Skills 
training platform—a consistent, one-stop location for our Team 
Members to locate digital training checklists, and mobile-enabled 
resources. We understand that not everyone learns in the same way, 
and some Team Member workdays are not conducive to sitting in 
front of a screen. For example, Job Skills training for Housekeeping 
Team Members includes audio guides in multiple languages that 
Team Members can listen to while completing a room cleaning at 
their hotel—providing on-site, on-demand learning opportunities 
that are comfortable and accessible. 
We are committed to investing in our Team Members’ future. In 
May 2022, we proudly became the first in our industry to partner 
with Guild Education to provide U.S.-based Team Members with 
debt-free, continuing education opportunities. From day one of 
employment, Team Members in the U.S. can choose among Guild’s 
over 70 programs—including professional certificates, college 
preparatory classes, high school completion courses, and English 
language learning. This program roster has been curated to 
INVESTING IN OUR TEAM MEMBERS’ DEVELOPMENT
At Hilton, we are focused on building a Team Member experience 
that is rooted in continuous learning—starting from day one. 
Whether it is learning the ropes during onboarding, building 
core service skills, or refining job skills, we offer a combination of 
curriculums that support Team Members in their roles today and 
prepare them for lifelong careers in hospitality. 
Through Hilton University, our online learning platform, all Team 
Members have access to over 25,000 courses, providing the ability to 
explore new skills or expand their expertise. We know that leadership 
skills are important at every stage of someone’s career. That is why 
all Team Members also have access to leadership development 
curriculums through our Lead@Hilton platform, which includes 
on-demand, self-paced content, such as a virtual series that delivers 
Harvard-led content aligned to critical capabilities identified for 
different levels of hospitality leaders. 
Hilton’s signature Leadership Development programs focus on 
building effective leaders across the enterprise to grow our bench 
strength. These programs provide opportunities for participants 
to develop key capabilities, form networks with senior leaders and 
enhance their business acumen. 
Approximately
35% 
of our U.S. Team Members have been with Hilton for 10+ years
We know that when our Team Members 
thrive, so do our guests and our communities. 
That is why we are committed to providing 
industry-leading programs that deliver a 
fully human experience and create the best, 
most inclusive home for our Team Members. 
Enabling our 
Team Members to 
Thrive at Hilton

35
HILTON 2022 ESG REPORT
CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
SOCIAL IMPACT
CREATING AN  
ENGINE OF  
OPPORTUNITY
CAREERS
COMMUNITIES
CONDUCT
GOVERNANCE
APPENDIX
Skip Navigation
WATCH VIDEO
Thrive at Hilton: 
GO Hilton
“Wellthy has been a trusted resource as I explore in-home  
caregiving options for my mother. My consultant has 
helped me with posting the opening, interviewing, 
background, pay and taxes, fully leveraging benefits, 
and providing context and perspective along the way. 
Thank you Hilton for such a fantastic benefit as many 
of us are now caring for children and our parents.”
Team Member in the U.S. participating in Wellthy
*	 The benefits described here illustrate offerings that are generally available to Hilton’s corporate and owned and managed hotel personnel, and does not guarantee eligibility. 	

	 Actual benefit availability and eligibility varies based on position, hours worked, length of service and location.
or carry breast milk home, at no cost. Additionally, through our 
partnership with Bright Horizons, corporate Team Members can 
reserve high-quality, in-home emergency backup care for children, 
pets, adults or elder relatives. 
CREATING TIME TO RECHARGE 
We recognize the importance of encouraging our Team Members to 
take time away from work. In 2023, we expanded our Thrive Sabbatical 
program to two offerings, both of which give Team Members the time 
and resources to Thrive. Twenty Team Members will be selected—10 
from each of the following experiences:
THRIVE SABBATICAL “GIVE A DREAM”: 
Team Members will receive one month off and $5,000. This 
experience is an opportunity to take time off and live a dream by 
pursuing a passion, to develop their hospitality skills, or to give a 
dream by helping others.
THRIVE RESET “LIVE A DREAM”: 
Team Members will receive one week off and $2,000. This experience 
is an opportunity to “pause” and to recharge. 
We also encourage our Team Members to recharge through our 
Go Hilton travel program, which offers Team Members, as well as 
their family and friends, significantly discounted hotel rates. Go 
Hilton gives Team Members the chance to take dream trips that 
otherwise might have been out of reach, meet colleagues around 
the world, and create new memories while enjoying life-changing 
travel experiences. 
Team Members’ spouses or domestic partners can now use the 
exclusive Team Member rate even when the Team Member is not 
present for the stay. Also, each Go Hilton stay now includes an 
additional $1 USD charge per room per night to support the 
Team Member Assistance Fund (TMAF) and Hilton Global Foundation. 
13,558
hours saved by using Wellthy since launch, 
nearly 600 signups and 150 care projects
SUPPORTING CURRENT AND FUTURE WORKING PARENTS
Starting and growing a family can be one of the most exciting 
experiences one can have, but we know it can also be stressful. 
That is why we offer a suite of programs, from leave benefits to 
educational resources, targeted at working parents.
Through our partnership with Thrive Global, we offer an eCourse, 
Thriving Parenthood, which provides all Team Members globally with 
resources ranging from family-building to re-integrating into work.
Starting in January 2023, U.S.-based Team Members seeking 
family-building and fertility management services can connect 
to a network of high-quality fertility specialists though our new 
insurance benefits partner Progyny, which helps everyone to 
navigate the process and provide access to the most sought after 
fertility clinics across the U.S.
EXCEPTIONAL FAMILY BENEFITS
Our Adoption Assistance Program for U.S. Team Members reimburses 
qualified adoption expenses—up to $10,000 per eligible child, with 
no limit to the number of adoptions. Bonding time is one of the most 
important times—and because of this, our Maternity and Parental 
Leave Programs provide eligible Team Members with paid time off 
to recover after having a baby and to spend time with their new 
family. Birth parents get 12 weeks of paid time off. Non-birth parents 
including adoptive parents get four weeks of paid time off.
To support U.S. Team Members who need to travel for work, we 
offer Milk Stork which makes it easy for business travelers to ship 
PRIORITIZING HEALTH AND WELLNESS
We provide Team Members a space to openly address mental 
wellbeing through a variety of resources including over 100 leader 
testimonials, tips on normalizing conversations around mental health, 
and ways to seek clinical support if needed. We also offer free 
counseling sessions to our Team Members and their families 
through our Employee Assistance Program and a free, dedicated 
on-site counselor available to our Corporate Team Members. In 
addition, we partnered with Thrive Global to provide all Team 
Members access to an app-based experience, loaded with practical 
micro-steps and tools to track progress. We have found that this 
initiative is resonating with our Team Members who report an 
increased comfort level in talking about their mental wellbeing 
with their managers.
In 2022, we built on the success of our mental wellbeing initiative 
and launched the Care For All platform. This extended our support 
to Team Members beyond their own self-care and enabled them to 
better care for others. Through our new publicly available Care for All 
platform, Team Members and their loved ones can explore articles, 
podcasts and eCourses, organized by type of care. As we are 
often not the sole caregivers in our lives, this platform is available 
publicly so Team Members can share with friends and family 
members who are supporting them.
As a first for the hospitality industry, all full-time and part-time 
Team Members in the U.S. and the U.K. also have no-cost access to 
Wellthy, a caregiving concierge service to help tackle the logistical 
and administrative tasks related to caregiving. Team Members can be 
matched with a dedicated Care Coordinator who will get to know their
family’s unique situation, guide them through a care plan, advocate for 
their loved one, and take on the time-consuming tasks of caregiving. 
Supporting our 
Team Members' 
holistic wellbeing  
Hilton’s commitment to helping Team Members thrive 
extends to all aspects of physical, emotional, financial and
social wellbeing. We provide a variety of programs to support 
our Team Members personally and professionally.

36
HILTON 2022 ESG REPORT
CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
SOCIAL IMPACT
CREATING AN  
ENGINE OF  
OPPORTUNITY
CAREERS
COMMUNITIES
CONDUCT
GOVERNANCE
APPENDIX
Skip Navigation
Black
Abilities
EMEA Ethnic
Asian and Pacific Islander (API)
Pride
Women
Military
Generations
Hispanic/Latinx
Team Member Resource Groups
Our Team Member Resource Groups are voluntary groups that 
build communities across our workforce, provide professional 
opportunities to Team Members, and foster innovation in our 
business. This year, we hosted heritage months to celebrate, share, 
and reflect on our diversity.	
practices. Because of this, part of leader compensation is 
tied to progress against our diversity representation goals. 
To ensure inclusivity and to remove bias throughout 
our U.S. recruiting and hiring process, we strive for external 
candidate slates representing 50% Gender Diversity and 
33% Ethnic Diversity.
CULTIVATING AN INCLUSIVE WORK CULTURE
We invest in several programs that celebrate diverse backgrounds 
and help to create the most inclusive home for our Team Members. 
These include allyship training, our Team Member Resource 
Groups, Courageous Conversations, mentorship, and benefits 
that bolster human relationships such as paid parental leave.
A FIRM COMMITMENT TO AN AMBITIOUS AGENDA
As part of our DE&I efforts, we released our representation 
commitments and shared detailed workforce demographics on 
our diversity website. By the end of 2027, we are committed to 
achieving global Gender Parity and 25% U.S. Ethnic Diversity at our 
corporate leadership levels. By publicly sharing this data, which is 
updated annually, we encourage transparency and accountability, 
and ensure we remain focused on making progress. 
We strive to create an environment where every Team Member 
can feel at home. Our leaders play an active role in how we bring 
our bold agenda to life, and they are committed to building an 
inclusive organization through effective talent management 
1	 Data is based on self-identified gender. Hilton recognizes and supports Team Members who identify as non-binary.
2	 Reflects the Gender and Ethnic Diversity of our non-management directors.
3	 Using race/ethnicity categories defined by the Equal Employment Opportunity Commission.
50%
Women1
25%
Ethnic 
Diversity3
BOARD DIVERSITY2
94%  
Full-time
	 Non-
Management	 81%
	 Management	 19%
 
 MANAGEMENT LEVEL
	 Women	
43%
	 Men	 	
57%
GENDER1
2022 GLOBAL WORKFORCE   |   Corporate offices, owned, and managed hotels
	 White		
28%
	 Hispanic/Latinx	
33%
	 Black/African American	
19%
	 Asian		
15% 

	 Two or More Races	
3%
	 Native Hawaiian/Other Pacific Islander	
1%
	 Native American/Alaska Native 	
<1%

72%
Ethnic 
Diversity
  ETHNIC DIVERSITY3
	 Gen Z		
3%
	 Millennial	
38% 
	 Gen X		
36%
	 Baby Boomer	
23%
	 Silent	 	
<1% 
GENERATION
	 Non-
Management	 84%
	 Management	 16%
 
MANAGEMENT LEVEL
	 Women	
51%
	 Men	 	
49% 
GENDER1
2022 U.S. WORKFORCE   |   Corporate offices, owned, and managed hotels
+2
 
percentage points 
vs. 2020
19%
Ethnic 
Diversity3
+3
 
percentage points 
vs. 2020
40%
Women1
OUR PROGRESS
25%
Ethnic Diversity at our leadership 
levels in the U.S. by 2027
50%
Gender Diversity at our 
leadership levels globally by 2027
OUR COMMITMENT
Building a diverse, 
equitable and inclusive 
workplace 
We believe diversity makes us stronger, more innovative, 
and more representative of the many guests and 
communities we serve around the world. We are proud to 
create a culture where all are welcomed and celebrated.
To achieve our vision of Diversity, Equity & Inclusion (DE&I), 
we have set ambitious commitments, built accountability 
mechanisms into our business, established strong partnerships, 
and developed targeted training, hiring, and work culture 
development programs to cultivate talent from all backgrounds.

37
HILTON 2022 ESG REPORT
CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
SOCIAL IMPACT
CREATING AN  
ENGINE OF  
OPPORTUNITY
CAREERS
COMMUNITIES
CONDUCT
GOVERNANCE
APPENDIX
Skip Navigation
In celebration of Intergenerational Month and Hispanic Heritage Month, 
the Hilton Hispanic/Latinx and Generations Team Member Resource 
Groups co-hosted a panel event highlighting Hispanic and Latinx chefs 
across our Americas properties. The event explored the unique career 
journey of each chef, the role that cooking played among their families, 
and the flavors of their Hispanic culture that they incorporate into 
their menus and dishes.
LEARN MORE
CULINARY HERITAGE COOKING 
Meet Alvaro Lopez, a Public Area Attendant at the Hilton Orlando Convention
Center in Orlando, Florida. Although it is not in his job description, Alvaro 
has brought his favorite thing to his job at Hilton: dance. He dances around 
the pool to the DJ, energizing and delighting Hilton guests along the way. To 
thank Alvaro for the joy he brings to everyone around him, the team at Hilton 
came up with a meaningful way to recognize him—by organizing a surprise 
dance mob during one of his weekend shifts. 
LEARN MORE
ALVARO SURPRISE FLASH MOB
Sharing the Diverse Perspectives of our Team Members
We amplify our Team Members’ voices on our careers blog and social media channels to celebrate 
the rich diversity of our Hilton family and the inclusive environment we are fostering around the world.
WATCH VIDEO
Thrive at Hilton: DE&I
Anonymous Team Members 
Participants in Courageous Conversations
“This call was extremely 
	 inspiring and motivating, 
	 and I know it will lead to 
	 incredibly meaningful 
	 conversations with 
	 teammates and leaders 
	 that are long overdue.”
“During Travel with Purpose 
	 Week, our clients said our 
	 work with Courageous 
	 Conversations far outweighs 
	 any other initiatives we’ve 
	 undertaken. Hilton is setting 
	 us apart and above the rest.”
    
Courageous Conversations
We believe our team is stronger for the diverse experiences and 
perspectives each of us brings to the table. Throughout the year, 
we continued fostering conversations among Team Members on 
complex social justice and mental health issues through a program 
called Courageous Conversations. These live, candid conversations 
focus on a range of topics, including race, gender, age, physical and 
mental ability, allyship, and a host of other important issues. The 
program, which began in 2020, has included internal stakeholders 
as well as external thought leaders. Thousands of Team Members 
have taken advantage of the live and recorded sessions.
CHECK OUT 
these rankings and more
Great Place to Work (GPTW)
#2 World’s Best Workplace
#1 Best Place to Work 
in six countries
Ranking in 29 countries and 
certified in 25 others
GPTW & Fortune
#2 Best Place to Work in the U.S.
FOURTH CONSECUTIVE YEAR
#1 Best Place to Work for 
Women in the U.S.

#1 Ranking, 2021 DiversityInc 
Top 50 Companies for Diversity 

Inducted into Top 50 Companies 
for Diversity Hall of Fame
#1 Ranking for ESG by 
DiversityInc
EXTERNAL RECOGNITION
We are proud to be recognized for our Hilton culture
ELEVATING AWARENESS AND ALLYSHIP 
THROUGH TRAINING
A great place to work creates a sense of belonging and 
acceptance—regardless of background, ethnicity, age, ability, 
gender, or sexual orientation. We train for that.
Hotel and corporate Team Members are required to complete 
annual training as part of Hilton’s commitment to an inclusive 
and respectful environment for all. This includes: 

1. DE&I/UNCONSCIOUS BIAS TRAINING to build awareness of the 
implicit bias all humans have and how to overcome this to create an 
inclusive environment for all. This includes our Hilton-designed, bespoke 
training program, Creating Intentionally Inclusive Guest Experience. 
Training is based around hospitality scenarios, so our Team Members 
are best prepared to relate and apply what they’ve learned. 

2. PREVENTING HUMAN TRAFFICKING TRAINING to learn the 
signs of human trafficking for sexual or labor exploitation and know 
how to take action.

3. CODE OF CONDUCT TRAINING to reinforce our value of integrity 
and maintain the highest ethical standards.

4. HARASSMENT-FREE WORKPLACE TRAINING to create a positive 
environment for all, avoiding actions which create a hostile workplace. 
This work is never done. We remain committed to listening, learning 
and leading to create a welcoming and hospitable experience for 
all Team Members and our guests.

38
HILTON 2022 ESG REPORT
CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
SOCIAL IMPACT
CREATING AN  
ENGINE OF  
OPPORTUNITY
CAREERS
COMMUNITIES
CONDUCT
GOVERNANCE
APPENDIX
Skip Navigation
“It’s amazing to me. I went from being a two-time 
convicted felon to a valued employee and a leader 
for my teammates. Now, I have the chance to 
manage my own team.”
Joseph Tolbert
Student at Hilton’s Management Development Program, 
Washington Hilton
DC Central Kitchen’s Culinary Job Training 
program offering second chances
After Joseph Tolbert was released from prison, he enrolled in 
DC Central Kitchen’s Culinary Job Training program in 2015 and 
found the opportunities he needed to strengthen his natural 
leadership abilities. Since his time with Washington Hilton, 
Joseph has found more opportunities to build his leadership 
skills as both the hotel’s union representative and a Board 
Member of DC Central Kitchen. Now, Joseph is taking the next 
step in his leadership journey after being selected for Hilton’s 
prestigious management development program, a nine-month 
training program that will train him for a top management 
position at one of Hilton’s larger, premiere hotels.
MORRIS BROWN COLLEGE 
This 140-year-old HBCU campus in Atlanta is the site of a flagged Hilton 
property and training complex for its growing hospitality management 
program. Students gain valuable, hands-on experience at the hotel. 
OPERATION: OPPORTUNITY 
Through this program, founded in 2013, we remain committed to being an 
employer of choice for U.S. military veterans and their families through 
several unique initiatives. To date, we have hired more than 35,000 veterans 
and family members. 
AARP PILOT / ENCORE CAREERS 
We are partnering with AARP and the AARP Foundation to provide 
employment opportunities for seniors who are changing careers or 
retirees looking for part-time or “gig” work.
THE TENT PARTNERSHIP FOR REFUGEES 
We are committed to using our resources and tools to help support refugees—
including recent Afghan and Ukrainian refugees. We are working with 
resettlement groups and the Tent Partnership for Refugees to offer 
employment opportunities to support these individuals as they build new 
lives in the U.S. As a Tent partner, Hilton has committed to hiring 1,500 
refugees in the U.S. by September 2025.
TARGETED PARTNERS AND INITIATIVES
We believe it is our calling to engage people in the hospitality 
industry, providing future Team Members, regardless of background, 
the opportunity for a long-term, exciting career with  Hilton—one 
that could change their lives and the lives of those around them. 
We support this purpose through partnerships with racial and social 
justice organizations, university scholarship programs, and our 
Pathways Program Office, which is focused on expanding our current 
pathways programs and stewarding the creation of new pathways 
for future Team Members to join Hilton.
The Pathways Program connects with historically underrepresented 
talent to help foster economic mobility and support diversity efforts 
across our organization. Around the world, a sampling of targeted 
partner and initiatives includes:

677,359 
learning and career growth opportunities 
created in 2022 against our 5 million 
commitment
Enabling pathways 
and career readiness 
for all
Hilton has always strived to reflect the 
global communities where we live and 
work, and to attract the best talent in 
hospitality by building a culture that 
truly is “for all, by all.”

CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
SOCIAL IMPACT
CREATING AN  
ENGINE OF  
OPPORTUNITY
CAREERS
COMMUNITIES
CONDUCT
GOVERNANCE
APPENDIX
Skip Navigation
39
HILTON 2022 ESG REPORT
558
total refugee hires 
since program launch 
in EMEA and the U.S.
“We have such a great 
culture here, everybody 
is so caring—sometimes 
these Team Members don’t 
believe in themselves, but 
we have done everything 
we possibly can to help 
them. That’s what, to me, 
hospitality is about.”
Bea Jaramillo
Hilton Austin, HR Director
In conversation with Adam Grant 
during Hilton’s sponsored ad as a 
part of “Re-thinking with Adam Grant,” 
one of our Team Members shared 
her direct experience working with 
our Refugee Pathways Program. 
Hilton Team Member 
shares her experience 
with Pathways Program
Abdul speaking at Tent Partnership's U.S. Business Summit on Refugees.
Refugee finds new home at Hilton
Abdul worked with the U.S. military as a translator and cultural 
advisor in Afghanistan before he fled the Taliban. In 2022, he 
and his family moved to Virginia, where he got a job at the 
Hilton McLean as a Safety & Security Manager. Abdul’s skills 
and experience made him an ideal fit to oversee the security of 
our guests in McLean and an another example of our Refugee 
Pathway Program in action.
When it comes to our Refugee Pathways Program, 
Hilton Austin is leading the way
The Hilton Austin team has worked tirelessly to foster a 
culture of awareness and inclusion to ensure these new 
Team Members feel right at home. They have identified 
tenured Afghan Team Members to assist with translations 
for onboarding and mentoring, created job-specific pictorials 
of commonly used items to help teach English words, and 
provided space and time for prayer in accordance with the 
Muslim faith. The culinary team provides halal menu options 
in the Team Member café.
CREATING OPPORTUNITIES FOR 
UNDERREPRESENTED GROUPS 
Many of our career opportunities programs extend beyond our 
own Team Member community. We have long been committed 
to providing skills training and job opportunities for populations 
that are traditionally underrepresented or under supported 
in the workforce, such as youth, refugees, women, minorities, 
persons with disabilities, and other groups. These are a few 
examples of initiatives Hilton supported in 2022 that helped 
our community members to forge their own paths to success: 
PASSPORT TO SUCCESS (PTS) CONCIERGE:
This free online course prepares young people with the critical life 
skills needed to succeed in the hospitality and tourism sector. 
Created by the International Youth Foundation (IYF) in collaboration 
with the Hilton Global Foundation, the course is offered in Arabic, 
English, French and Spanish.
THE KEY: AN INTRODUCTION TO HOTEL OWNERSHIP: 
We relaunched our Introduction to Hospitality program as 
“The Key: An Introduction to Hotel Ownership” to help enhance DE&I 
efforts among our ownership community. The one-and-a-half-day 
event was kicked off with a networking welcome reception, which 
included Hilton leaders, industry partners and attendees. The second 
day consisted of a full day of education, starting with our special guest 
speakers Kevin Jacobs and Matt Schuyler, with a surprise appearance 
by CEO Chris Nassetta.

CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
SOCIAL IMPACT
CREATING AN  
ENGINE OF  
OPPORTUNITY
CAREERS
COMMUNITIES
CONDUCT
GOVERNANCE
APPENDIX
Skip Navigation
40
HILTON 2022 ESG REPORT
Waldorf Astoria Los Cabos Pedregal Turtle Nursery Program
1,423
Total
LEARN MORE
About Travel with Purpose Week 2022
BUILDING OYSTER REEFS IN LOUISIANA 
Wetlands in Louisiana are disappearing, and rising water is eroding delicate 
shorelines. Team Members from the Hilton New Orleans Riverside partnered 
with the Coalition to Restore Coastal Louisiana to incorporate recycled 
oyster shells (some from Hilton restaurants) to build oyster reefs. Not only 
does this keep shells out of landfill, but it also helps to slow coastal land loss.
PLASTIC PREVENTION IN U.A.E.
The DoubleTree by Hilton Ras Al Khaimah Team, in partnership with 
Ras Al Khaimah Waste Management, conducted a beach cleanup to 
prevent plastic and other waste from getting washed into the sea. 
CULTIVATING SUSTAINABLE DAILY HABITS 
Hilton Queenstown Resort and Spa and DoubleTree by Hilton Hotel Queenstown 
implemented an environmental challenge for Team Members to complete 
10 tasks over a week, including carpooling, having two-minute showers 
and eating vegetarian meals. The Team Member with the most points was 
named as the Sustainability Queen/King.
ACTIVATING DESTINATION STEWARDSHIP 
DURING TRAVEL WITH PURPOSE WEEK
Our Team Members around the world activate Travel with Purpose, 
our annual volunteer week, extending their hospitality beyond
the walls of their hotels. In 2022, the theme for the week was 
Destination Stewardship. This event epitomizes the core ESG and 
Hilton Global Foundation priorities of conserving, preserving 
and keeping communities beautiful for the people who live, work 
and travel to our world-class destinations. Team Members around 
the world made an impact in their communities with volunteer 
efforts from beach cleanups and tree planting, to recycling projects. 
Some examples include: 
Supporting Team Members After Hurricane Ian 
In September 2022, the southeastern region of the United States was 
hit with a Category 4 hurricane, Hurricane Ian, which caused widespread
damage across many states including Florida, South Carolina, and 
North Carolina. For over 100 Team Members in need, the TMAF was 
able to provide evacuation support and, in the aftermath of this 
devastating storm, support the rebuilding and repairing of homes. 
DISASTER RELIEF 
With our broad global footprint, hotels in the community are 
often the best positioned to provide support when a disaster hits. 
Through our Hilton Global Foundation and strategic partnerships 
with local organizations, we provide disaster relief and help rebuild 
infrastructure for communities to become more resilient. 
In 2022, we responded to crises and disasters across the globe, 
including war, weather events and the COVID-19 pandemic. The 
HGF granted $110,000 to World Central Kitchen and Project HOPE, 
for example, to support on-the-ground relief efforts in response 
to the Ukraine Refugee Crisis and Hurricane Ian in Florida. 
	 Personal 
Hardship	
2%
	 Natural 
	 	 Disaster	
9% 
	 Crisis	 	
15%
	 Hotel Hardship	
74%
BY TYPE OF HARDSHIP
	 Americas	
9%
	 EMEA	
24% 
	 APAC		
66%
BY REGION
Team Members Supported
by the Team Member Assistance Fund in 2022
EXPANDING OUR TEAM MEMBER ASSISTANCE FUND 
Hilton was founded on the belief that our hospitality has the power 
to be a force for good in this world and, with the mission to provide 
financial relief, globally, to individuals impacted by natural disaster, 
personal hardship and crisis instances, the Team Member Assistance 
Fund (TMAF) is an extension of that commitment. 
In August 2022, Hilton expanded its TMAF program to provide further 
assistance to its Team Members. In addition to continuing to support 
Team Members following disasters, the expanded program now 
enables the TMAF to support those experiencing undue financial 
hardship due to an unexpected personal circumstance, such as the 
unexpected death of a spouse. Over its nine-year history, the TMAF 
has distributed nearly $3M to 3,600+ Team Members.
$7.9M+
in-kind donations
475,000+
meals donated
2.3M+
bars of soap donated
2.8M
community members
meaningfully impacted
344,000+
volunteer hours 
$690,000+ 
monetary gifts 
2022 ACTION IN LOCAL COMMUNITIES
A force for good: 
thinking globally, 
acting locally

CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
SOCIAL IMPACT
CREATING AN  
ENGINE OF  
OPPORTUNITY
CAREERS
COMMUNITIES
CONDUCT
GOVERNANCE
APPENDIX
Skip Navigation
HILTON 2022 ESG REPORT
41
Celebrating local culture
DoubleTree by Hilton, Weerawila Rajawarna Resort
The newly built resort stimulates Sri Lankan skills and craftsmanship 
by interweaving the environment and local culture of the village 
of Weerawila. Villagers are hired to prepare local food such as 
“hoppers,” while fermented buffalo milk, a local delicacy, is featured 
in the menus. Handicrafts made by locals from natural plants and 
weeds found along the canals are given to guests as mementos. 
†	 Where reasonably cost-competitive and sustainable product alternatives are readily available at scale.
equivalent and more than 127 million food miles throughout the 
year. Furthermore, the successful launch of a local egg program 
across the Emirates has resulted in nearly 6 million eggs being 
served to Hilton guests, sourced from Emirates Poultry Farm. 
DATA TRACKING FOR INSIGHTS 
Hilton understands the importance of data tracking and reporting 
as the means to quantify our goals. In Europe, the HSM team 
piloted a detailed evaluation of local sourcing in Austria, Germany 
and the Netherlands, reviewing 13 suppliers and more than 10,000 
unique items in total. The team discovered that bakery items were 
the most locally sourced product category in these countries, with 
70% of items sourced within their respective countries. Meat was 
locally sourced† at 53% on average, and produce was calculated at 
45%. Fish was identified as the strongest area of opportunity for 
local sourcing. 
Across the three countries, the current local sourcing average was 
13%, with potential for improvement. This data and these insights 
will be leveraged to influence future decisions to strengthen local 
supplier enablement and reduce our carbon footprint. 
seriously our responsibility to authentically promote inclusion, 
support and respect in a global community that grows more 
diverse by the day.
LOCAL SOURCING 
In 2022, our Europe and Middle East regions identified local sourcing 
as a strategic opportunity. Our hotels can have a powerful impact 
in their communities by investing in products from local artisans, 
farmers and small businesses while enhancing the experience for 
their guests. For example, hotels may commission artwork from 
local artisans, procure food and beverage ingredients from local 
farms or fisheries, or feature local products in hotels. 
In partnership with agri-tech platform Fresh On Table, the UAE 
HSM and Food & Beverage teams committed to sourcing 350 
tons of local produce for its hotels. To meet this goal, 22 properties 
across the country committed to procure a minimum of 19 ingredi­
ents exclusively from UAE farms—with Fresh on Table acting as the 
catalyst to source fresh fruit, vegetables, dairy and poultry from 
farms across the Emirates. The team purchased no fewer than 173 
line items across 32 properties, equivalent to 400 tons—with an 
impactful saving of nearly 9 million kilograms of carbon dioxide 
FOSTERING AUTHENTIC SUPPLIER DIVERSITY 
Our industry-leading Supplier Diversity Program, ranked as 
#13 by DiversityInc in 2022, is the cornerstone of our company’s 
commitment to experience a world that is bigger than ourselves. 
Since the program’s inception 10 years ago, we have made 
meaningful connections with more than 2,400 small, disadvantaged 
or minority, veteran, LGBTQ, women and disabled–owned 
businesses. To date, our supplier spend with these valued partners 
has nearly exceeded $334 million. 
We believe our supplier community should reflect the diverse 
communities in which we all live, work and travel. As such, we leverage 
the Supplier Diversity Program to forge strategic partnerships, 
host informative events, and offer valuable resources to overlooked 
businesses. HSM works closely with partners and collaborators 
to identify new opportunities to expand our network of certified 
diverse suppliers and to increase our engagement with other 
like-minded organizations. 
We know a more diverse Hilton means a stronger Hilton, and we 
seized many opportunities last year to expand our focus on diverse 
suppliers while extending the reach of our customers. We take 
 *	 Wages are determined based on NAICS code of the supplier. 
**	 Total output based on national economic multiplier.
$346M**
total economic 
output
$334M**
total supplier 
diversity spend
3,164
total jobs supported 
$469M*
wages paid
$195M**
U.S. economic 
impact
Supplier diversity 
at work
We believe that the strength of our 
business and the trusted reputation of our 
brands are rooted in our efforts to advance 
the fight for economic empowerment.

CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
SOCIAL IMPACT
CREATING AN  
ENGINE OF  
OPPORTUNITY
CAREERS
COMMUNITIES
CONDUCT
GOVERNANCE
APPENDIX
42
HILTON 2022 ESG REPORT
Skip Navigation
Supporting trafficking survivors 
In 2022, the Hilton Global Foundation announced a donation 
commitment of $500,000 toward the American Hotel & Lodging 
Foundation’s No Room for Trafficking’s Survivors Fund over the 
next three years, growing the fund by 50%. The program will equip 
community-based organizations with the resources they need to 
engage and support trafficking survivors—from direct financial 
support of their short-term, baseline needs to career-related 
support that can set them up for stability and success. 
Hospitality and Human Trafficking Panel featuring Rose Walz, Director of Human Resources 
at the Arizona Biltmore, a Waldorf Astoria Resort.
It’s a Penalty Campaign 
In 2022, Hilton continued to work with It’s a Penalty to advance our 
shared goal of protecting human rights through educational outreach 
at high-profile sporting events and campaigns globally. In June, 
Hilton Birmingham Metropole welcomed more than 100 guests 
including media and sports ambassadors to a launch event ahead of
the start of the Commonwealth Games in Birmingham. As part 
of Hilton’s support for the important campaign, Team Members at 
the hotel completed specialist training to spot the signs of 
human trafficking. 
Similarly, in January 2023, Hilton’s Safety and Security Team, along 
with It’s a Penalty, hosted a training and media event to prepare 
for the influx of travelers during the Super Bowl outside of Phoenix. 
The Arizona Biltmore donated a ballroom to the event, welcoming 
more than 25 local Hilton hotels and training 125 Team Members. 
EDUCATING OUR EMPLOYEES
We strive to raise awareness about threats to human rights within 
Hilton operations to avert risks of forced labor, trafficking, modern 
slavery, or other human rights issues. In 2022, more than 294,000 
managed and franchised hotel Team Members were trained in the 
following key areas: 
HUMAN TRAFFICKING: Since 2011, we have remained proud 
supporters of ECPAT and signatories to the ECPAT Tourism 
Child-Protection Code of Conduct. All hotel-based Team Members 
must complete ECPAT’s preventing human trafficking training on 
an annual basis. Our program raises awareness of human-trafficking 
processes and signs, empowers our Team Members to be vigilant 
and communicative, and highlights resources that can used for 
reporting potential activity. 
MODERN SLAVERY: We also developed the hospitality industry’s 
first tailored training in 2018 to identify “Key Risks of Modern Slavery 
in Labor Sourcing” and donated the training to members of the 
Sustainable Hospitality Alliance. Within Hilton, this training is 
available to all Team Members, and is mandatory for Team Members 
in EMEA directly involved in recruitment and outsourcing. 
ADDRESSING RISKS IN OUR HOTEL OPERATIONS
We recognize that hotels around the world are at risk of being used by 
traffickers for commercial sexual exploitation and that labor exploita­
tion can occur in our own operations and supply chain. To mitigate 
these challenges, we are focused on mapping our risks, educating 
stakeholders, maintaining updated policies, establishing effective 
grievance mechanisms and collaborating with leading organizations. 
Mapping our risks
We have mapped all of our hotels and supply chain against external 
human risk indices from Verisk-Maplecroft that inform us on both 
our operational and sourcing risks. Our Safety and Security team also 
tracks human rights risks, such as risks of human trafficking for all our 
managed and franchised hotels. Having an accurate assessment 
helps us focus our efforts in areas with the highest risks. 
Mitigating risks in our development pipeline
While Hilton does not own or manage the construction of our hotels, 
we provide our owners and business partners with tools to identify 
and manage human rights risk within their own supply chains. For all 
new countries we enter, we conduct country-level due diligence and 
develop appropriate risk mitigation plans to protect against human 
rights risks, including unfair labor practices, across our new property 
developments. 
98% 
of managed hotels completed 
Diversity & Inclusion/Unconscious Bias and creating 
a Harassment-Free Workplace training 
100%
of managed and franchised hotels mapped for 
numerous human rights risks, including modern 
slavery, women’s & girls’ rights, child labor, forced labor, 
freedom of assembly, indigenous people’s rights 
and human trafficking
98%
of managed hotels completed training 
on preventing human trafficking
IN 2022
Our universal respect for inherent freedoms is outlined in our
Human Rights Principles, aligned with the United Nations 
Guiding Principles for Business and Human Rights (UNGPs). 
Our requirements are further established in our Code of 
Conduct and Responsible Sourcing Policy, and include the 
prohibition of all forms of forced labor, bonded labor, child labor, 
slave labor, human trafficking, and recruitment fees from 
within the Hilton value chain. Our latest Slavery and Trafficking 
Statement describes our approach to human rights in 
greater detail. 
Protecting human 
rights and freedoms
As a business of people serving people, 
protecting human rights is essential.

CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
SOCIAL IMPACT
CREATING AN  
ENGINE OF  
OPPORTUNITY
CAREERS
COMMUNITIES
CONDUCT
GOVERNANCE
APPENDIX
43
HILTON 2022 ESG REPORT
Skip Navigation
“Stakeholders increasingly 
expect us to make responsible 
business decisions that 
contribute to worldwide 
positive impact, and it is our 
responsibility not only to 
meet this expectation, but 
to exceed it. Responsible 
sourcing continues to be 
at the forefront of HSM’s 
business—prioritizing ESG 
standards at every stage.”
Anu Saxena
Senior Vice President, 
and Global Head, 
Hilton Supply Management
Sustainable 
oyster farm tour 
The HSM team joined seafood 
distributor Congressional Seafood 
to tour local oyster hatcheries 
along the Chesapeake Bay. In the 
shellfish industry, as consumer 
demand continues to rise, oysters 
raised sustainably in aquaculture 
developments supplement 
traditional harvesting without 
putting additional pressure on 
the wild oyster population. 
Buying 
ugly vegetables
Conrad Centennial Singapore 
currently procures “ugly vege­
tables” as well as plant-based 
eggs and meats for their menu. 
“Ugly vegetables” are those that 
appear oddly shaped and are 
often discarded from the supply 
chain due to the perception 
that they will be undesirable 
for consumers, though they 
have no nutritional or cooking 
limitations other than their 
appearance. The property also 
purchases fresh vegetables 
from local suppliers as often 
as possible, including from an 
urban rooftop farm at a 
local school. 
Advancing 
animal welfare 
As outlined in our Animal 
Welfare Statement, Hilton 
strives to work toward the legal, 
ethical and humane treatment 
of animals across our value 
chain—operations, supply chain 
and communities. Our areas 
of focus are: procedures to 
prevent the mistreatment of 
animals at all times, including 
when they are raised, cared for, 
transported, and processed. 
In 2022, we launched a pilot with 
MindClick to evaluate the social 
and environmental performance of 
vendors and their specified products 
across focused-service and all 
suite brands within three product 
categories. These findings will be 
used to influence future decisions on 
hotel design and product selection.
As a supplier, Hilton undergoes 
EcoVadis sustainability assess­
ment annually. In 2022, Hilton was 
awarded a Gold Medal, signifying 
a score in the top 5% of those 
assessed.
ECOVADIS SUPPLIER ENGAGEMENT
Number of Suppliers Invited
110
Percent of Invited Suppliers that were Rated
26%
ASSESSING SUPPLIER ESG RISK AND PERFORMANCE 
Our global procurement and supply chain services team, Hilton 
Supply Management (HSM), engages a collaborative platform, 
EcoVadis, to assess, track and improve our suppliers’ sustainability 
performance. In particular, we prioritize evaluating our high-spend 
and high-risk suppliers, concentrating on their business practices 
related to environment, labor and human rights, and ethics. 
“High spend” includes suppliers with whom HSM’s contracted annual 
spend is greater than $1 million USD. “High risk” includes suppliers 
providing Hilton with labor, rubber, cocoa, packaging, paper, textiles, 
and/or crops (e.g., tea, coffee, soy, palm oil, rice, cotton, bananas). 
High-spend and high-risk suppliers are required, by contract, to meet 
Hilton’s EcoVadis program and meet threshold requirements. HSM 
has also started to take into consideration the ESG performance of 
suppliers in the “request for proposal” process (typically receiving a 
5–10% weighting of the overall score).
Hilton has ambitious supply chain goals to advance responsible and 
sustainable sourcing. We directly engage with suppliers on their 
ESG strategy, conducting due diligence upstream and downstream 
to ensure our partners are committed to responsible business 
and sustainable operations. We leverage our Hilton Responsible 
Sourcing Policy by including it in all supplier contracts and requiring 
all companies to meet these minimum ESG standards. 
Advancing a responsible, 
sustainable supply chain
With global operations spanning 123 countries and 
territories, we recognize the importance and opportunity 
to drive positive economic, environmental and social 
impact across our supply chain.

Canopy by Hilton 
Hangzhou West Lake
CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
SOCIAL IMPACT
GOVERNANCE
ADVANCING  
AND MEASURING  
OUR GOALS
PUBLIC  
AFFAIRS
PARTNERSHIPS
POLICIES AND  
REPORTING
APPENDIX
Skip Navigation
44
HILTON 2022 ESG REPORT
We are committed to best-in-class governance practices that 
ensure we operate with accountability, integrity and transparency 
in everything we do. Everyone—from our CEO and board to 
Team Members—joins forces to integrate responsible hospitality 
principles into the way we do business. To keep that promise, 
we consistently measure our progress toward our goals and use 
that data to assess risk and drive decision making.
Governance

45
HILTON 2022 ESG REPORT
CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
SOCIAL IMPACT
GOVERNANCE
ADVANCING  
AND MEASURING  
OUR GOALS
PUBLIC  
AFFAIRS
PARTNERSHIPS
POLICIES AND  
REPORTING
APPENDIX
Skip Navigation
The Hilton Team in the United Arab Emirates practicing responsible 
sourcing of food.
BOARD COMPOSITION AND INDEPENDENCE
Everyone at Hilton is responsible for integrating the 
Travel with Purpose philosophy into our business 
and, to make this happen, we put structures in place 
to leverage multiple governance mechanisms.
The board of directors directs and oversees the management 
of our business and affairs in a manner consistent with the best 
interests of Hilton and its stockholders. 
As the decision-making body, they select and oversee our 
members of senior management and exercise direct oversight 
of strategic risks. Our CEO Chris Nassetta serves as the only 
executive member. The lead independent director serves as a 
liaison between the CEO and independent and non-management 
directors—whereas 78% of directors are independent.
The board is supported by a fully independent Audit Committee, 
Compensation Committee and Nominating & ESG Committee. 
The board conducts annual self-evaluations to determine whether 
it and its committees are functioning effectively as required by 
applicable law and the rules of the New York Stock Exchange 
(NYSE). The board also periodically considers the mix of skills and 
experience that directors bring to the board to assess its overall 
strength. Each committee conducts an annual self-evaluation that 
compares the performance of the committee with the requirements 
of its written charter, and the committees report the results of 
these assessments to the board.
Further information on our board composition can be found in 
the Governance section of our 2022 Proxy Statement and in our 
Corporate Governance Guidelines.
Advocate for  public policies  that 
advance our Travel with Purpose goals
PUBLIC AFFAIRS
POLICIES & REPORTING
PARTNERSHIPS
Create and partner with
cross-industry networks
to advance Travel with Purpose objectives
Operate through best-in-class
measurement (LightStay),
governance and oversight   
Our ESG efforts are supported by a 
robust corporate governance structure, 
designed to enhance the longevity of 
our business, and ensure our objectives 
are fully embedded in our priorities.
INTEGRITY         TRANSPARENCY
ADVANCING 
AND MEASURING 
OUR GOALS
GOVERNANCE

LEARN MORE 
About our Governance practices
46
HILTON 2022 ESG REPORT
CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
SOCIAL IMPACT
GOVERNANCE
ADVANCING  
AND MEASURING  
OUR GOALS
PUBLIC  
AFFAIRS
PARTNERSHIPS
POLICIES AND  
REPORTING
APPENDIX
Skip Navigation
Networks:
The Travel with Purpose Champions 
Network is a cross-functional 
team of hotel and corporate 
leaders that guide the integration 
of Travel with Purpose across the 
business. These Team Members 
make a special commitment to 
advancing our 2030 goals across 
the enterprise. Champions hold a 
wide breadth of responsibilities, 
from organizing events to supporting
ESG-related activities such as 
Earth Week or Travel with Purpose 
Week.
Advisory Boards:
The Hilton Global Foundation 
Board and Advisory Committee is 
composed of leaders across the 
business who provide input on the 
alignment of our philanthropic 
efforts with business priorities.
Committees:
Leaders across our ESG, 
Engineering, Operations, Brand 
and Internal Audit departments 
are responsible for overseeing 
global adherence to ISO 9001 
(Quality Management), ISO 14001 
(Environmental Management) and 
ISO 50001 (Energy Management). 
Brand Standards and 
Requirements: 
Our Brand Standards establish 
requirements for our hotels, 
including franchises. ESG-related 
requirements include use 
of LightStay, completing anti-
trafficking training, recycling 
soap, purchasing locally sourced 
products, and protecting 
endangered species.
Policies:
Our policy statements govern our 
ESG programs and establish 
our expectations for Team Members 
and business partners.








READ OUR POLICIES 
On our ESG website
INTEGRATING 
TRAVEL WITH PURPOSE 
INTO OUR BUSINESS
Hilton integrates Travel with Purpose into our business using multiple 
governance mechanisms including policies, committees and networks. 
Integrating ESG into our Business
Establish and oversee implementation of ESG strategies and serve as 
subject matter experts on integration of ESG into overall business 
objectives. Continually assess and report progress against 2030 Goals.
	 
ESG, Hilton Global Foundation, 
and Public Affairs teams
CEO is accountable for ESG-related issues and decisions. 
Executive Committee (EC) approves major ESG programs and monitors 
progress toward 2030 Goals. Chief ESG Officer oversees ESG strategy and 
reporting efforts, is a member of the EC, and reports directly to the CEO.
	
CEO and 
Executive Committee
Reviews and assesses the ESG strategy, practices and policies on a quarterly basis, 
and makes recommendations to the board as appropriate.
Board Nominating 
and 
ESG Committee
Sets strategic direction, oversees ESG performance, reviews the 
ESG strategy on an annual and as-needed basis, and ensures the business 
is managed ethically and responsibly.
Board 
of 
Directors
ESG Governance Structure

47
HILTON 2022 ESG REPORT
CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
SOCIAL IMPACT
GOVERNANCE
ADVANCING  
AND MEASURING  
OUR GOALS
PUBLIC  
AFFAIRS
PARTNERSHIPS
POLICIES AND  
REPORTING
APPENDIX
Skip Navigation
TRADE ASSOCIATION
PUBLIC POLICY PRIORITIES IN THE U.S. 
AMERICAN 
HOTEL & LODGING 
ASSOCIATION 
Advocates for policies in support of the U.S. 
lodging industry including workforce and labor, 
online consumer protections, travel promotion, 
anti-human-trafficking, and tax reform. 
Hilton’s Chief Financial Officer and President 
of Global Development currently serves on the 
Executive Committee, and our President of 
the Americas serves on the board of directors.
BUSINESS 
ROUNDTABLE
Works to promote a thriving U.S. economy 
and expand opportunities for all Americans 
through sound public policies. This includes 
advancing policies related to tax and 
immigration reform, sustainability, and 
infrastructure.
INTERNATIONAL 
FRANCHISE 
ASSOCIATION
Advocates for policies that protect, enhance 
and promote franchising. This includes 
promoting policies and regulations that 
enhance brand protections, provide fairness 
for franchises and expand economic 
opportunities for the franchise industry. 
Hilton’s Senior Vice President and Assistant 
General Counsel serves on the board of 
directors.
U.S. CHAMBER 
OF COMMERCE
Works to advance policies that help businesses 
of every size, sector and region, and drive 
economic growth. This includes advancing 
policies related to infrastructure, immigration, 
trade, diversity and inclusion, and tax reform.
U.S. TRAVEL 
ASSOCIATION
Aims to increase travel to and within the 
U.S., including advancing policies related to 
destination marketing, sustainability, 
infrastructure, visa and immigration reform, 
and trade. 
In addition to Chris Nassetta’s current 
chairmanship, Hilton’s Senior Vice President 
and Global Head of Public Affairs and ESG 
serves on the board of directors Executive 
Committee.
THE REAL ESTATE 
ROUNDTABLE
Works to address key national policy issues 
relating to real estate and the overall 
economy, including tax, capital and credit, 
and environmental and energy policies.
Chris Nassetta at the U.S. Travel Association's Q1 Travel Outlook Media Roundtable, 
held at Waldorf Astoria Washington DC.
In 2022, our President and CEO Chris Nassetta served on the U.S. 
Travel and Tourism Advisory Board (TTAB) advising the Secretary 
of Commerce on government policies and programs that impact 
the U.S. travel and tourism industry. TTAB contributed directly 
to shaping the 2022 National Travel and Tourism Strategy which 
included a goal of reducing travel and tourism’s impact on climate 
change. Beginning in 2023, Mr. Nassetta assumed the role of 
National Chair of the U.S. Travel Association, further amplifying 
Hilton’s role in shaping the future of the industry. Hilton also 
engages globally with our industry’s trade associations, including 
the Hotel Association of Canada, UKHospitality, and the World 
Travel & Tourism Council, to advance our advocacy agenda and 
ESG goals. 
In 2022, Hilton paid $313,832 in dues associated with lobbying 
in the U.S. to the trade associations in the table to the right. All 
payments are publicly disclosed, along with political activity, on 
Hilton’s Investor Relations website and updated semiannually.
For the second year in a row, Hilton was named a 
2022 Trendsetter in the CPA-Zicklin Index of Corporate Political 
Disclosure and Accountability, a recognition reserved for 
companies that score 90 points or higher on the index.



Released annually by the Center for Political Accountability 
(CPA) and the Zicklin Center for Business Ethics Research at 
The Wharton School at the University of Pennsylvania, the index 
measures political disclosure and accountability policies and 
practices for election-related spending by S&P 500 companies, 
including political spending policies and board oversight.
WE ARE THE COMPANY WE KEEP
Hilton and our association partners work together to monitor 
and shape global legislative and regulatory issues. In 2022, 
we joined advocacy efforts to advance legislation related to 
ESG topics including: 
•	 Preventing human trafficking
•	 Expansion and adaption of EV charging stations
•	 Tax policy to support energy efficiency upgrades to our hotels
•	 Immigration and visa reform
•	 Food waste
•	 Plastics reduction
•	 Skills training and apprenticeship programs
•	 DE&I 
•	 Greenhouse gas emissions disclosures and reporting
•	 Human rights
As a member of the U.S. Travel Sustainable Coalition and AHLA’s 
Sustainability Committee, we have a leadership role in setting 
our industry’s sustainability goals. With this ethos in mind, we 
continue to engage with our industry trade partners on removing 
barriers to cross-border travel, jumpstarting business travel 
and increasing funding for destination marketing organizations, 
among other priorities.
Our approach 
to advocacy and 
public policy 
We work with industry associations 
to influence policymaking to help us 
reach our corporate objectives and 
Travel with Purpose Goals.

48
HILTON 2022 ESG REPORT
CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
SOCIAL IMPACT
GOVERNANCE
ADVANCING  
AND MEASURING  
OUR GOALS
PUBLIC  
AFFAIRS
PARTNERSHIPS
POLICIES AND  
REPORTING
APPENDIX
Skip Navigation
OPERATION: 
OPPORTUNITY
for U.S. Military 
Veterans
Hotel del Coronado’s Ocean Explorers 
Program allows kids to explore tidepools 
as a beach activity.
In 2022, our Public Affairs team advocated 
for policies to address a tight labor market. 
This includes supporting incremental and 
comprehensive immigration reform to ensure 
we have a strong pipeline of talent to help 
hotels meet their workforce needs. Through 
our engagement with IFA and AHLA, we 
highlighted the benefits of franchising as 
well as the benefits of working in hospitality, 
including a diverse workforce and 
opportunities for career growth. 
We also advocated for the easing of travel 
restrictions, including the reopening of 
international travel and the removal of the 
pre-departure COVID-19 testing requirement 
for inbound travelers to the U.S. Together 
with our partners, we assisted in the advocacy 
efforts that secured $250 million for Brand 
USA—the nation’s destination marketing 
organization—to bring back visitors now that 
travel has resumed and support our industry’s 
full recovery. 
Accomplishing big-picture goals such 
as these is no small feat. Hilton needs the
support of many international organizations 
for our mutual economic success, and 
we engage with the valuable partners 
included on this page on a routine basis. 
Partnerships 
Our partnerships with key trade 
associations, business coalitions, and 
NGOs help us to amplify our impact 
and make collective progress on 
our shared goals.

49
HILTON 2022 ESG REPORT
CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
SOCIAL IMPACT
GOVERNANCE
ADVANCING  
AND MEASURING  
OUR GOALS
PUBLIC  
AFFAIRS
PARTNERSHIPS
POLICIES AND  
REPORTING
APPENDIX
Skip Navigation
DoubleTree by Hilton 
Ras Al Khaimah 
Engineering team
To protect our customers’ and Team Members’ personal data, Hilton 
Team Members are required to complete annual cybersecurity and 
privacy training courses. We engage with third parties to conduct 
periodic assessments on our cybersecurity at both the corporate 
and property level, and to perform on-site breach simulation 
exercises. We also undergo audits to ensure our technology 
environment remains aligned with the ISO 27001 security control 
requirements.
As a service provider and merchant under the Payment Card 
Industry’s (PCI) Data Security Standards (DSS), we undergo an 
annual comprehensive third-party audit to process billions of 
dollars in credit card payments. Additionally, the Audit Committee 
assists the board in monitoring cybersecurity risk by receiving 
quarterly reports from our Technology team that cover, among 
other things, our information security framework, threat 
assessment, response readiness, and training efforts.
anti-bribery laws applicable to Hilton, bribery risk areas specific 
to Hilton business activities, and the responsibilities of Team 
Members to prevent and report potential bribery. 
Our Group Finance, Legal Compliance, Internal Audit, and Risk 
functions oversee compliance with our anti-corruption and bribery 
standards, including monitoring and investigating Hilton Hotline 
matters. Risk-based Internal Audits and other related governance 
activities are performed at hotels and corporate offices in the U.S., 
Asia Pacific, Europe, the Middle East and Africa. Additionally, we 
conduct background checks on all prospective partners. 
All Corporate Team Members, General Managers and senior 
Team Members are expected to actively support anti-corruption 
policies and practices at corporate offices and properties globally. 
Certifications of compliance with the Code of Conduct are 
obtained from all locations annually.
DATA PRIVACY AND CYBERSECURITY 
Hilton is committed to delivering the highest levels of customer 
service, which includes respecting our customers’ privacy and 
protecting personal information. Our Global Privacy Statement 
describes how we collect, use and disclose personal information. 
Our Data Protection Officer, who is dedicated to addressing privacy 
concerns, sits within Hilton’s Legal Compliance and Privacy team. 
A CULTURE OF INTEGRITY 
Our ethics and compliance program underpins our entire 
organization. Our Code of Conduct, which defines our responsibilities 
to our stakeholders and guides our decision making, is applicable 
to all Team Members, officers and directors of Hilton, and to the 
Team Members of all hotels owned, operated or managed by 
Hilton. All Team Members must complete training on the Code of 
Conduct and must adhere to following its principles and policies. 
Team Members are expected to report suspected misconduct 
and are encouraged to do so through the Hilton Hotline, available 
online and by telephone 24/7. The Hotline is run by an independent 
company. Team Members are allowed to report concerns anon­
ymously unless otherwise required by law. Hilton takes steps to 
protect the confidentiality of anyone who makes a good faith report 
of an actual or suspected violation to the extent reasonably possible. 
We encourage Team Members to raise concerns about potential 
violations of our Code of Conduct, including human trafficking or 
modern slavery. 
Any alleged failures to comply with the Code of Conduct are 
investigated and disciplinary action is taken as appropriate, up to 
and including termination. The Hotline also is available externally to 
suppliers, business partners, consumers and community members. 
Hilton’s Global Compliance team is responsible for conducting 
intake of all Hotline reports. 
ANTI-CORRUPTION AND BRIBERY 
Our Code of Conduct explicitly prohibits bribery and corruption, 
and our Anti-Corruption Policy provides our Team Members 
with additional detailed guidance regarding the requirements of 
Policies and reporting: 
ethical conduct matters
We hold ourselves and our partners to the 
highest ethical standards. We are committed to 
pursuing the most responsible business practices, 
acting with integrity, and managing risk, with 
appropriate board oversight.

50
HILTON 2022 ESG REPORT
CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
SOCIAL IMPACT
GOVERNANCE
ADVANCING  
AND MEASURING  
OUR GOALS
PUBLIC  
AFFAIRS
PARTNERSHIPS
POLICIES AND  
REPORTING
APPENDIX
Skip Navigation
Solar panel installations in Fiji.
Conrad Koh Samui
Our procurement team, Hilton Supply Management, 
thoroughly assesses products before selecting them for use 
in our hotels. This includes reviewing the ESG performance 
of our suppliers and products.
MITIGATING RISK IN OUR SUPPLY CHAIN 
Hilton is committed to promoting and protecting human rights 
across our supply chain and in countries where we operate. 
Hilton has developed and piloted an ESG and human rights due
diligence program to encourage vendors to meet Hilton’s 
standards and maintain those standards during the contract term. 
Vendors are required to comply with Hilton’s Responsible Sourcing 
Policy, which includes our Human Rights Principles. We are 
dedicated to eradicating any form of forced labor and human 
trafficking, and we partner with cross-industry networks to 
advance international human rights.
EVALUATING ESG-RELATED RISKS 
To evaluate ESG-related risks, we map 100% of our hotels and 
pipeline countries against a series of external environmental and 
social risk indices that are updated at least annually. Information 
from these external indices is embedded in LightStay to help 
every hotel understand the key priority areas in its local operating 
environment and community. 
Material ESG risks, including risks related to climate change, 
environmental impact, social impact, human rights, and ethics, 
fraud and corruption are integrated in Hilton’s Enterprise Risk 
Management Process. 
In addition, we conduct an internal Global Enterprise Risk Survey, 
which is distributed to more than 300 Hilton leaders. The 
Executive Committee, board of directors, and Audit Committee 
use its findings to inform enterprise-wide strategic planning. 
Health and safety risks management systems are utilized across 
all managed hotels and corporate offices and made available to 
franchised properties. 
Based on the survey results, the ERM team engages with 
risk owners throughout the organization and with the 
Enterprise Risk Committee. The results of this risk assessment 
inform our enterprise-wide strategic planning.
EVALUATING AND MANAGING RISK 
ACROSS OUR BUSINESS 
The board of directors has overall responsibility for risk oversight, 
which includes understanding material risks, management steps to 
address these risks, and appropriate levels of risk for our company. 
•	 The Audit Committee assists the board in fulfilling its risk 	

	 oversight responsibilities by regularly reviewing our accounting, 
	 reporting and financial practices, including our financial 
	 statements, administrative and financial controls, compliance 
	 with legal and regulatory requirements, and our enterprise risk 
	 management program. 
•	 The Compensation Committee assists the board by overseeing 
	 and evaluating risks related to compensation structure and 
	 programs, including the formulation, administration and regulatory 
	 compliance with respect to compensation matters, and 
	 coordinating succession planning discussions. 
•	 The Nominating & ESG Committee assists the board by overseeing 
	 and evaluating programs and risks associated with board 
	 organization, membership and structure, corporate governance, 
	 and ESG matters. In addition, our board receives quarterly 
	 detailed ESG performance reviews from management.

CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
SOCIAL IMPACT
GOVERNANCE
ADVANCING  
AND MEASURING  
OUR GOALS
PUBLIC  
AFFAIRS
PARTNERSHIPS
POLICIES AND  
REPORTING
APPENDIX
Skip Navigation
51
HILTON 2022 ESG REPORT
“Henderson Park is proud to have been a part of 
the many important internal infrastructure initiatives 
implemented and supported alongside the renovation 
of the Hilton London Metropole. Together, with 
our world-class partners, we sought to create a 
conscientious, future-proof concept capable of 
continuous improvement of the guest experience 
through an ESG lens.”
Nick Weber
Founder and CEO of Henderson Park, 
a London-based Hilton owner group
Our culture of responsibility 
Hilton London Metropole has continued a partnership 
with WorkFit, a program supporting people who have 
Down syndrome, through a number of work opportunities 
at the hotel. WorkFit and the hotel have been partnering 
together for five years. WorkFit also partners with other 
hotels in the U.K., and a total of 16 WorkFit members who 
have Down syndrome have had an employment opportunity 
through Hilton.
Responding to security threats 
in Papua New Guinea 
Recently, civil unrest occurred in the city of Port Moresby, 
capital of Papua New Guinea, following the announcement of 
elections and a subsequent declaration of a state of emergency. 
After our safety and security team at Hilton Port Moresby 
received reports of rioting within local community hubs and 
universities, and social media was flooded with violent imagery, 
the team initiated a lockdown in response to the violence, 
communicating clearly with hotel Team Members, and 
providing temporary accommodation to those who could 
not leave the compound as a result of the lockdown. We also 
facilitated the safe transportation of inbound guests from the 
airport due to the ongoing rioting. Throughout the period of 
civil unrest, the team stayed connected with domestic and 
international intelligence briefs and provided continuous 
security advice to our guests and Team Members.
LEARN MORE 
About our safety and security services
PROVIDING EFFECTIVE SAFETY 
AND SECURITY PROGRAMS 
As part of our commitment to safe and healthy workplaces, 
Team Members undergo training in workplace safety, security, 
fire safety, food hygiene and emergency procedures applicable 
to their regions. All hotels are audited against strict Fire Life 
Safety Brand Standards, which ensure a safe environment 
for all who stay, visit or work at our properties. Our managed 
properties have access to a library of custom-made training 
courses, available in the School of Safety and Security, 
while our franchised properties receive pertinent guidance 
during times of crisis. In addition to a wide range of training 
resources, managed hotels are able to access a wealth of 
guidance, procedures and checklists, created by industry 
experts to reduce the likelihood of accidents.
SAFETY IN A GLOBAL CRISIS 
Prior to the conflict in Ukraine, Hilton was monitoring the 
growing threat, using a wide range of intelligence tools to 
prepare contingency measures. Our Team Members and 
properties in Ukraine received extensive guidance before and 
during the conflict allowing us to facilitate temporary hotel 
closures and expatriate evacuations.
Hilton communicates with properties using a customized 
crisis communication app, Konexus Hilton Alert, which is 
loaded with step-by-step guidance. This app enables hotels to 
rapidly escalate an emergency response on property, alerting 
key corporate stakeholders to initiate high-level safety and 
rescue procedures. Corporate leaders can also use the tool 
to poll hotels during a crisis (e.g., an earthquake), generating 
a rapid assessment of which properties are affected and 
require assistance.

CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
SOCIAL IMPACT
GOVERNANCE
APPENDIX
Performance Tables
SASB
GRI
Certification to ISO
DEKRA Assurance 
Statement
Skip Navigation
52
HILTON 2022 ESG REPORT
Conrad Maldives Rangali Island
Appendix

53
HILTON 2022 ESG REPORT
Skip Navigation
CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
SOCIAL IMPACT
GOVERNANCE
APPENDIX
Performance Tables
SASB
GRI
Certification to ISO
DEKRA Assurance 
Statement
2022
2021
2020
2019
2008 
BASELINE
GREENHOUSE GAS EMISSIONS
ENERGY AND 
CARBON
Hilton is committed to 
reducing Scope 1 and 2 
carbon emissions from 
managed hotels by 75% and 
working with franchisees 
to reduce Scope 3 carbon 
emissions from franchised 
hotels by 56%.
MT CO2e/m2, 2008 baseline
Scope 1 
Direct Emissions
Emissions (MT CO2e)
446,084
 415,034
329,570
476,036
437,087
Emissions intensity (MT CO2e/m2)
0.0157
0.0151
0.0132
0.0199
0.0307
Scope 2 
Indirect Emissions
Location-based emissions (MT CO2e)
1,922,844
1,778,303
1,419,705 
1,949,324
1,562,544
Location-based emissions intensity (MT CO2e/m2)
0.0678
0.0646
0.0569
0.0815
0.1098
Market-based emissions (MT CO2e)
1,904,610
1,762,174
1,388,664 
1,931,834
1,792,500
Market-based emissions intensity (MT CO2e/m2)
0.0672
0.0641
0.0557
0.0808
0.1260
Total 
Scope 1 + 2 Emissions
Location-based emissions (MT CO2e)
2,368,928
2,193,338
1,749,275 
2,425,360
1,999,631
Location-based emissions intensity (MT CO2e/m2)
0.0835
0.0797
0.0701
0.1014
0.1405
Market-based emissions (MT CO2e)
2,350,694
2,177,208
1,718,234 
2,407,870
2,229,587
Market-based emissions intensity (MT CO2e/m2)
0.0829
0.0792
0.0689
0.1007
0.1567
Scope 3 Emissions
Franchise emissions (MT CO2e)
4,020,579
4,087,530
3,189,909 
3,884,715
3,019,210
Franchise emissions intensity (MT CO2e/m2)
0.0742
0.0785
0.0749
0.0971
0.1363
Emissions from business travel (MT CO2e)
17,095
7,616
6,449 
26,754
—
Emissions from waste (MT CO2e)
86,883
73,000
59,986
117,772
125,821
Emissions from waste intensity (MT CO2e/m2)
0.0031
0.0027
0.0024
0.0049
0.0088
Total Location-Based 
Emissions: Managed 
and Franchised
Location-based emissions (MT CO2e)
6,389,507
6,280,868
4,939,184
6,314,510
5,018,841
Location-based emissions intensity (MT CO2e/m2)
0.0774
0.0789
0.0732
0.0988
0.1380
Total Market-Based 
Emissions: Managed 
and Franchised
Market-based emissions (MT CO2e)
6,371,273
6,264,738
4,908,143
6,292,556
5,248,797
Market-based emissions intensity (MT CO2e/m2)
0.0772
0.0787
0.0727
0.0985
0.1443
ENERGY
Energy 
Consumption 
MWh
Managed
6,800,671
6,164,255
4,956,217 
6,828,225
5,289,613
Franchised
13,127,543
12,900,585
10,015,986
11,838,738
8,445,834
Total
19,928,215
19,064,840
14,972,203 
18,666,964
13,735,447
Energy Use 
Intensity 
MWh/m2
Managed
0.2398
0.2241
0.1987 
0.2856
0.3861
Franchised
0.2423
0.2479
0.2353
0.2960
0.3813
Total
0.2414
0.2396
0.2218 
0.2921
0.3831
DRAFTING 
ACHIEVABLE TARGETS
We are committed to continuously 
evolving our ESG strategy to ensure 
it aligns with best practices and the 
latest climate science. In 2022, we 
launched our new ESG strategic 
framework, which serves as a 
blueprint for our path forward to 
achieve our Travel with Purpose 
2030 Goals. Building on our existing 
commitments, the framework 
includes our enhanced ESG goals 
and, as shown on our Goal Tracker 
(pages 17–20), we also updated 
sub-goals within each pillar: 
Environmental, Social, Governance, 
to reflect the priorities, programs 
and practices that will drive our 
success that we can measure, 
monitor and report.
We use LightStay, our 
award-winning ESG 
performance measurement 
platform, to measure our hotels’ 
impacts in the communities in 
which they operate. We believe 
that transparent external 
reporting allows us to better 
engage our stakeholders on the 
most material issues impacting 
our business and collaborate on 
solutions to address them.
Accuracy of our data is 
important to us, which is why 
we have obtained independent 
external assurance over all of 
the data points listed in our 
performance tables. 
ENVIRONMENTAL IMPACT
Performance Tables
At Hilton, we closely track and report on our environmental and social impact.

54
HILTON 2022 ESG REPORT
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CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
SOCIAL IMPACT
GOVERNANCE
APPENDIX
Performance Tables
SASB
GRI
Certification to ISO
DEKRA Assurance 
Statement
2022
2021
2020
2019
2008 
BASELINE
WATER
Hilton is committed 
to reducing our 
water use intensity 
in our managed 
operations 
by 50% by 2030.
Water Consumption
Megaliters
Managed
13,766
12,287
9,672
14,026
10,335
Franchised
25,196
22,435
16,788
23,327
16,988
Total
38,962
34,722
26,460
37,353
27,323
Water Consumption
Intensity 
Liters/m2
Managed
485
447
388
586
754
Franchised
465
431
394
583
767
Total
472
436
392
585
762
Water Withdrawal
Megaliters
Managed
55,065
49,147
38,687
56,103
41,342
Franchised
100,784
89,740
67,154
93,309
67,951
Total
155,849
138,887
105,841
149,412
109,293
Water Withdrawal 
Intensity
Liters/m2
Managed
1,942
1,787
1,551
2,346
3,018
Franchised
1,860
1,724
1,578
2,333
3,068
Total
1,888
1,756
1,568
2,338
3,049
WASTE
Hilton is committed 
to reducing our 
waste intensity in 
our managed 
operations 
by 50% by 2030.
Total Waste Generated
MT
Managed
143,678
114,226
96,609
192,230
159,537
Franchised
271,114
239,453
212,321
332,103
264,321
Total
414,792
353,679
308,929
524,334
423,858
Total Waste Intensity 
MT/m2
Managed
0.0051
0.0042
0.0039
0.0080
0.0112
Franchised
0.0050
0.0046
0.0050
0.0083
0.0119
Total
0.0050
0.0044
0.0046
0.0082
0.0117
Landfilled Waste 
Generated
MT
Managed
92,429
77,659
63,815
125,289
133,852
Franchised
249,702
217,948
188,956
281,772
221,765
Total
342,131
295,607
252,772
407,061
355,617
Landfilled Waste 
Intensity
MT/m2
Managed
0.0033
0.0028
0.0026
0.0052
0.0094
Franchised
0.0046
0.0042
0.0044
0.0070
0.0100
Total
0.0041
0.0037
0.0037
0.0064
0.0098
Waste Diverted from
Landfill
MT
Managed
51,249
36,566
32,794
66,941
25,686
Franchised
21,412
21,505
23,364
50,332
42,556
Total
72,661
58,072
56,158
117,273
68,242
Waste Diversion 
Intensity
MT/m2
Managed
0.00181
0.0013
0.0013
0.0028
0.0018
Franchised
0.0004
0.0004
0.0005
0.0013
0.0019
Total
0.0009
0.0007
0.0008
0.0018
0.0019
Waste Diversion Rate
%
Managed
35.7%
32.0%
33.9%
34.8%
16.1%
Franchised
7.90%
9.0%
11.0%
15.2%
16.1%
Total
17.52%
16.42%
18.2%
22.4%
16.1%
Performance Tables

55
HILTON 2022 ESG REPORT
Skip Navigation
CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
SOCIAL IMPACT
GOVERNANCE
APPENDIX
Performance Tables
SASB
GRI
Certification to ISO
DEKRA Assurance 
Statement
1	 Reduction in logged 2020 and 2021 volunteer hours is primarily attributable to the temporary closing or suspension of hotels due to the pandemic.
2	 Figures provided are cumulative impact since 2015.
3	 2021 was an anomalous year. Many hotels faced significant challenges training staff as they continued to experience issues related to the business impacts of the pandemic, including closures, 
	
low occupancy, staff shortages and furloughed employees. As lean teams faced conflicting priorities, course completions suffered, as reflected in the data. We also expect some of the reduction
	
to be attributable to under-reporting.
4	 2019–2021 human trafficking training numbers are combined managed and franchised. For 2022, we have broken out managed and franchised for greater detail.
2022
2021
2020
2019 
COMMUNITIES
Hilton is committed to 
meaningfully impact 
20 million community 
members through local 
support, disaster relief and 
economic opportunities.
Volunteering
Volunteering Number of Hours1
344,958
197,824
184,425
549,887
Refugee Support
Refugees Impacted2
78,588
26,335
11,725
10,883
CONDUCT
Hilton promotes responsible, 
inclusive conduct across 
100% of its value chain 
operations.
Supplier Diversity
Supplier Diversity Program: 
Number of women, minority, veteran and LGBTQ– 
owned businesses we have supported
2,438
2,508
2,700
3,476
Human Rights 
Preventing Human Trafficking Training4
Managed
98%
54%3
71%
78%
Franchised
70%
—
—
—
SOCIAL IMPACT
Performance Tables

56
HILTON 2022 ESG REPORT
CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
SOCIAL IMPACT
GOVERNANCE
APPENDIX
Performance Tables
SASB
GRI
Certification to ISO
DEKRA Assurance 
Statement
Skip Navigation
1	 While the percentage of hotels in regions with high or extremely high baseline water stress remained consistent at 34 percent between 2019 and 2020, we identified an increase in the percentage of 
	
water being consumed in areas of higher water stress. This is partially attributable to some of our larger properties being located in regions that experienced higher levels of occupancy during the 
	
COVID-19 pandemic.
2	 Approximately 41 percent of total waste is estimated to be food waste, based on a sample of approximately 50 food waste reduction pilots worldwide. Hilton continues to refine its food waste 
	
reporting in alignment with the WRI’s Food Loss and Waste Protocol.
SASB Code
Metric
2022
2021
2020
2019 
ENERGY 
MANAGEMENT
SV-HL-130a.1
Total energy consumed, in gigajoules per square meter
0.863
0.807
0.720
1.030
Total energy consumed, in million gigajoules
24.48
22.19
17.84
24.600
Percent total energy from grid electricity
56.7%
56.3%
56.3%
53.8%
Percent total energy from renewables
4.0%
3.0%
2.6%
1.4%
WATER 
MANAGEMENT
SV-HL-140a.1
Amount withdrawn, in cubic meters per square meter
1.942
1.787
1.550
2.350
Amount withdrawn, in million cubic meters (m3)
55.07
49.15
38.70
56.100
Amount consumed, in cubic meters per square meter
0.485
0.447
0.388
0.586
Amount consumed, in million cubic meters (m3)
13.77
12.29
9.68
14.00
Percent in regions with high or extremely high baseline water stress1
38.9%
36.9%
37.0%
32.0%
ECOLOGICAL 
IMPACTS
SV-HL-160a.2
Environmental management policies and practices to preserve
ecosystem services
Hilton ESG Policy Statement
Hilton Environmental Policy Statement
WASTE 
MANAGEMENT
FB-RN-150a.1
Amount generated, in metric tons per square meter
0.0051
0.0042
0.0039
0.0080
Amount generated, in million metric tons
0.14
0.11
0.10
0.1900
Percent food waste2
41%
41%
41%
41%
Percent diverted from landfills
35.7%
32.0%
33.9%
34.8%
LABOR 
PRACTICES
SV-HL-310a.1
Voluntary turnover rate for lodging facility employees
(U.S. only, includes retirements)
24.5%
26.2%
11.7%
19%
SV-HL-310a.4
Policies and programs to prevent worker harassment
Hilton Code of Conduct
Hilton Diversity & Inclusion Website
We seek to provide material, 
decision-useful sustainability 
information to our investors in 
line with the recommendations 
of the Sustainability Accounting 
Standards Board (SASB). 
We considered SASB’s Hotel & 
Lodging  Standards in developing 
the following table of key 
sustainability metrics for our 
managed, owned and leased 
properties. We also report 
selected SASB data in our 
2022 Form 10-K.
SASB

57
HILTON 2022 ESG REPORT
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CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
SOCIAL IMPACT
GOVERNANCE
APPENDIX
Performance Tables
SASB
GRI
Certification to ISO
DEKRA Assurance 
Statement
GRI Standard Title
Disclosure
Number
Disclosure 
Name
Response
Source
GRI 2: 
GENERAL 
DISCLOSURES 
2022
2-1
Organizational details
Hilton Worldwide Holdings Inc. (“Hilton”). Hilton is a publicly traded company incorporated in the 
United States. Our corporate headquarters is located at 7930 Jones Branch Drive, McLean, Virginia 22102 
in the United States. At year-end 2022, Hilton managed or franchised hotels and resorts in 123 countries 
and territories.
Refer to About Hilton for more 
information
2022 Form 10-K (pg. 3)
2-2
Entities included in 
the organization’s 
sustainability reporting
2022 Form 10-K (Item 1. Business)
Unless otherwise noted, reported environmental and social figures refer to our impact across our owned, 
managed and franchised portfolio.
2022 Form 10-K (Item 1. Business)
2-3
Reporting period, 
frequency and contact 
point
Our reporting cycle is annual and our reporting period is for the calendar year 2022. Our most recent 
Environmental, Social and Governance report was published 6 April 2023. For more information, contact 
us at esg@hilton.com
2-4
Restatements of 
information
None during the reporting period
2-5
External assurance
We recognize that the accuracy and credibility of our data is critical to managing our impact and 
transparently reporting on our performance. That is why we have worked with DEKRA Certification, Inc. 
to obtain limited independent assurance over our environmental impact data (greenhouse gas emissions, 
energy, water and waste) since 2013. Since 2018, DEKRA has also provided limited assurance over selected 
social impact metrics. Please see our 2022 Assurance Statement for more information.
2022 Assurance Statement
2-6
Activities, value chain, 
and other business 
relationships
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 19 world-class brands. 
As reported in our 2022 Form 10-K, at year-end 2022 Hilton managed or franchised 7,165 properties 
comprising 1,127,430 rooms in 123 countries and territories. Dedicated to fulfilling our mission to be the 
world’s most hospitable company, Hilton has welcomed more than 3 billion guests in its 100-year history.
Our premier brand portfolio includes: our luxury and lifestyle hotel brands, Waldorf Astoria Hotels & 
Resorts, LXR Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Tempo by Hilton, and Motto 
by Hilton; our full service hotel brands, Signia by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton, 
DoubleTree by Hilton, Tapestry Collection by Hilton, and Embassy Suites by Hilton; our focused service 
hotel brands, Hilton Garden Inn, Hampton by Hilton, Tru by Hilton, Homewood Suites by Hilton and 
Home2 Suites by Hilton; our new premium economy brand, Spark by Hilton, launched in January 2023; 
and our timeshare brand, Hilton Grand Vacations. 
In 2022, Hilton was named to the Dow Jones Sustainability Indices (“DJSI”) for the sixth consecutive year, 
receiving the distinction of Top 5% S&P Global ESG Score, reflecting Hilton’s continuous investment in 
building a leading ESG strategy.
What we buy, source, use and serve every day are essential components of the exceptional experience 
that we aim to deliver to every hotel, every guest, every time. As such, Hilton manages a large global supply 
chain containing key components, which include food and beverage, information technology, furniture, 
fixtures, equipment, and operating suppliers (such as linens and apparel). 
There have been no significant changes to our organization or our supply chain during the reporting 
period. Additional information on our supply chain and responsible sourcing efforts can be found in our 
2022 ESG Report (Hilton at a Glance, p. 4; Responsible Sourcing, p. 41–44), our Responsible Sourcing Policy 
and Hilton’s Slavery and Human Trafficking Statement 2021. 
About Hilton
2022 Annual Report
2022 Form 10-K (Item 1. Business) 
Additional information on our 
supply chain and responsible sourcing 
efforts can be found in our 2022 ESG 
Report (Hilton at a Glance, p. 4;
Responsible Sourcing, p. 41–44), our
Responsible Sourcing Policy and 
Hilton’s Slavery and Trafficking 
Statement 2021.
GENERAL DISCLOSURES 
Our reporting follows the 
Global Reporting Initiative (GRI) 
disclosure framework, which is an 
internationally recognized set of 
indicators for economic, 
environmental and social aspects 
of business performance. The 
tables following set forth how 
the GRI framework has been 
applied to our ESG reporting 
process in alignment with global 
best practices.
In the GRI Index, we provide 
our stakeholders with references 
where they can locate content 
of interest. We also provide direct 
answers to specific indicators 
covered in the GRI framework.
Global Reporting Initiative (GRI)

58
HILTON 2022 ESG REPORT
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CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
SOCIAL IMPACT
GOVERNANCE
APPENDIX
Performance Tables
SASB
GRI
Certification to ISO
DEKRA Assurance 
Statement
GRI Standard Title
Disclosure
Number
Disclosure 
Name
Response
Source
GRI 2: 
GENERAL 
DISCLOSURES 
2022
CONTINUED
2-7
Employees 
As of December 31, 2022, we employ approximately 159,000 individuals. Our global workforce, only 
including people working at our managed and leased properties and corporate locations, was 43 percent 
women. Globally, corporate leadership was 40 percent women and hotel leadership was 25 percent 
women. As of December 31, 2022, in the U.S., our workforce was 72 percent ethnically diverse, with U.S. 
corporate leadership being 19 percent ethnically diverse and U.S. hotel leadership being 23 percent 
ethnically diverse. As of December 31, 2022, our board of directors, excluding management directors, 
was 50 percent women and 25 percent ethnically diverse.
We disclose detailed information about our employees and other workers in the following:
2022 ESG Report (Building a diverse, equitable and inclusive workplace, p. 36)
2022 Annual Report
2022 Form 10-K (Item 1. Business—“Overview”)
Hilton Diversity & Inclusion Website 
2022 ESG Report (Building a diverse, 
equitable and inclusive workplace,
p. 36)
2022 Annual Report
2022 Form 10-K (Item 1. Business— 
“Overview”)
Hilton Diversity & Inclusion Website
Form 10-K (pg. 16)
2-8
Workers who are not 
employees
259,000 people were employed by third-party owners and franchisees to work on-property at the 
independently owned and operated franchise properties in the Hilton portfolio. They, together with our 
employees, make up our 2022 Hilton Team Members worldwide. 
2022 Form 10-K (p. 16)
2-9
Governance structure 
and composition
Our ESG efforts are supported by a robust governance structure, designed to ensure our ESG objectives 
are an important part of our business priorities as we work towards our 2030 Goals. Hilton’s General Counsel 
& Chief ESG Officer oversees the ESG department, which is responsible for the company’s sustainability 
strategy, including Hilton's strategy for addressing climate change. The General Counsel & Chief ESG 
Officer reports directly to Hilton's President and CEO, who is the only company executive on Hilton’s 
Board of Directors. Our board receives periodic updates from our CEO and our General Counsel & Chief 
ESG Officer on the company’s ESG strategy and initiatives. Quarterly reports on progress towards the 2030 
Goals are provided to the Executive Committee, including our CEO. These reports outline Hilton’s progress 
towards our Travel with Purpose 2030 Goals, including our science-based targets. The Nominating & ESG 
Committee, one of the three standing committees of Hilton's Board of Directors, reviews and assesses our 
ESG strategy and makes recommendations to the board and management as appropriate. The board also 
receives annual updates on progress towards our 2030 Goals. Significant ESG risks, including risks related to 
climate change, natural disasters, supply chain disruption, health and safety, and ethics, fraud and corruption 
are integrated in Hilton’s Enterprise Risk Management program as part of Hilton’s annual Enterprise Risk 
assessment process. The results of this process are reviewed by our Executive Committee and our 
board of directors, including the Audit Committee, to inform enterprise-wide strategic planning.
Composition of the highest governance body and its committees can be found can be found here: 
Hilton Board of Directors.
Hilton Board of Directors 
2022 ESG Report (Governance, p. 46–47) 
Committee Composition
Nominating and ESG Committee 
Charter
2-10
Nomination and 
selection of the highest 
governance body
See our Nominating and ESG Committee Charter
Committee Composition 
Nominating and ESG Committee 
Charter
2-11
Chair of the highest 
governance body
Our board of directors is chaired by Jonathan Gray, a non-executive. Mr. Gray has served as a director of 
Hilton since 2007. Additional information on Mr. Gray’s background and qualifications can be found on 
our board of directors webpage.
Hilton Board of Directors
2-12
Role of the highest 
governance body in
overseeing the 
management of 
impacts
Significant ESG risks, including risks related to climate change, environmental impact, social impact, 
health and safety, human rights and ethics, fraud and corruption, are integrated in Hilton’s Enterprise Risk 
Management program as part of Hilton’s annual Enterprise Risk assessment process. The results 
of this process are reviewed by our Executive Committee and our board of directors, including the 
Audit Committee and the Nominating and ESG Committee, to inform enterprise-wide strategic planning. 
The Nominating and ESG Committee is the highest governance body in setting purpose, values and 
strategy (see Nominating and ESG Committee Charter). 
Our board receives periodic updates from management on Travel with Purpose initiatives. Quarterly reports 
on progress towards the 2030 Goals are provided to the Executive Committee, including our CEO.
We also engage with stakeholders on an ongoing basis to continuously refine and enhance our strategy, to 
ensure we are aligning our programs with the issues that matter the most to our business and stakeholders. 
Nominating and ESG Committee 
Charter 
2022 ESG Report (Governance, p. 46–47)
GENERAL DISCLOSURES 
GRI

59
HILTON 2022 ESG REPORT
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CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
SOCIAL IMPACT
GOVERNANCE
APPENDIX
Performance Tables
SASB
GRI
Certification to ISO
DEKRA Assurance 
Statement
GRI Standard Title
Disclosure
Number
Disclosure 
Name
Response
Source
GRI 2: 
GENERAL 
DISCLOSURES 
2022
CONTINUED
2-13
Delegation of 
responsibility for 
managing impacts
The board of directors’ Nominating and ESG Committee is responsible for periodically reviewing and 
assessing the company’s ESG strategy, practices and policies, including its impact on environmental and 
human rights issues, animal welfare, responsible sourcing and stakeholder engagement. The Committee’s 
role, responsibility and authority delegated to it by the board are set out in its Committee Charter, and 
are reviewed and approved annually by the board. 
Our board receives periodic updates from management on Travel with Purpose initiatives. Quarterly 
reports on progress towards the 2030 Goals are provided to the Executive Committee, including our CEO. 
Hilton’s General Counsel & Chief ESG Officer oversees Hilton’s ESG strategy and reporting efforts, is a 
member of the Executive Committee and reports directly to the CEO. Our Executive Committee approves 
major ESG programs and monitors progress towards 2030 Goals, while our CEO is accountable for major 
ESG-related issues and decisions.
2022 ESG Report (Governance, p. 46–47) 
Nominating and ESG Committee 
Charter
2-14
Role of the highest 
governance body in 
sustainability reporting
All publicly reported information is reviewed by our SVP and Executive Vice President, General Counsel 
& Chief ESG Officer. Hilton’s General Counsel & Chief ESG Officer oversees the ESG department, which 
is responsible for the company's sustainability strategy, including Hilton’s strategy for addressing climate 
change. The General Counsel & Chief ESG Officer reports directly to Hilton’s President and CEO, who is 
the only company executive on Hilton’s Board of Directors. Our board receives periodic updates from 
our CEO and our General Counsel & Chief ESG Officer on the company’s ESG strategy and initiatives. 
These reports outline Hilton’s progress towards our Travel with Purpose 2030 Goals, including our 
science-based targets.
Nominating and ESG Committee 
Charter
2022 ESG Report (Governance, p. 47)
2-15
Conflicts of interest
See the Nominating and ESG Committee Charter “Conflicts of Interest.” 
Nominating and ESG Committee 
Charter
Hilton Code of Conduct
Corporate Governance Guidelines 2021
2-16
Communication of 
critical concerns
Only by speaking up when we suspect potential violations of law or policy can Hilton address issues 
before they potentially become bigger problems. We have a confidential hotline run by a third party 
which provides colleagues with a channel to share any ethical concerns they may have. Colleagues are 
made aware of this through regular internal communications, training, and through a dedicated 
website (www.HiltonHotline.com).
Ethical Business Conduct at Hilton
2-18
Evaluation of the 
performance of the 
highest governance 
body
The board conducts annual self-evaluations to determine whether it and its committees are functioning 
effectively as required by applicable law and the rules of the New York Stock Exchange (NYSE). The board also 
periodically considers the mix of skills and experience that directors bring to the board to assess whether the 
board has the necessary tools to perform its oversight function effectively. Each committee conducts an 
annual self-evaluation that compares the performance of the committee with the requirements of its written 
charter, and the committees report the results of these assessments to the board.
Corporate Governance Guidelines 
“Evaluation of Board Performance”
2-19
Remuneration policies
The compensation practices and policies related to the board are detailed in the Corporate Governance 
Guidelines “Board Compensation.” Our policy for Executive Officers and Directors’ remuneration is set 
out in the Compensation Committee Charter. It is reviewed annually to ensure it remains aligned with 
strategic objectives.
Corporate Governance Guidelines
Compensation Committee Charter
2-20
Process to determine 
remuneration
Our policy for Executive Officers and Directors’ remuneration is set out in the Compensation Committee 
Charter. It is reviewed annually to ensure it remains aligned with strategic objectives. Remuneration for 
some of our hotel leaders is tied to their contributions to Hilton’s ESG Strategy. 
The results of votes of stakeholders (including shareholders) on remuneration policies and proposals can 
be found in our Proxy Statement.
See Proxy Statement (p. 13 and p. 25)
Compensation Committee Charter
2022 Proxy Statement
GENERAL DISCLOSURES 
GRI

60
HILTON 2022 ESG REPORT
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CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
SOCIAL IMPACT
GOVERNANCE
APPENDIX
Performance Tables
SASB
GRI
Certification to ISO
DEKRA Assurance 
Statement
GRI Standard Title
Disclosure
Number
Disclosure 
Name
Response
Source
GRI 2: 
GENERAL 
DISCLOSURES 
2022
CONTINUED
2-21
Annual total 
compensation ratio
See Proxy Statement (p. 50)
2022 Proxy Statement
2-22
Statement on sustainable 
development strategy
See executive statement in our ESG Report.
2022 ESG Report (p. 3)
2-23
Policy commitments
In 2018, we established our 2030 Goals to enhance our social impact and significantly reduce our 
environmental footprint by 2030 at the hotels that we manage, including our owned and leased hotels. Our 
2030 Goals, which align with the global Sustainable Development Goals (“SDGs”) adopted by the United 
Nations in 2015, are guided by our evaluation of the social and environmental issues that are critical to our 
business and our long-term success. In 2022, we reevaluated our environmental impact 2030 Goals and 
set more ambitious targets. Hilton was the first major hospitality company to set science-based targets 
that were approved by the Science Based Targets initiative (“SBTi”) and the first major hotel brand to 
obtain revalidation by SBTi. In June 2022, SBTi verified our near-term targets (1.5°C by 2030), which are in 
alignment with our updated environmental 2030 Goals to cut emissions intensity of our managed hotel 
portfolio by 75 percent and of our franchised hotel portfolio by 56 percent, with 2008 as our baseline. We 
continue to work toward our 2030 Goal of reducing water and waste intensity at the hotels we operate, 
including those that are owned, leased and managed, by 50 percent, with 2008 as our baseline.
Additional information on our management approach, programs, targets and performance can be found 
throughout our 2022 ESG Report and in our Environmental Policy Statement. Our values, principles, 
norms and behaviors can be found throughout the following documents: 
About Hilton 
Hilton Code of Conduct 
Hilton ESG Policy Statement 
Hilton Responsible Sourcing Policy 
Hilton Human Rights Principles 
Slavery and Human Trafficking Statement 2021
About Hilton 
Hilton Code of Conduct
Hilton ESG Policy Statement
Hilton Responsible Sourcing Policy
Hilton Human Rights Principles
Slavery and Human Trafficking 
Statement 2021
2-24
Embedding policy 
commitments
We outline how our policy commitments are embedded into business activities and relationships in 
our ESG Report. 
2022 ESG Report (p. 49-51)
2-25
Processes to remediate 
negative impacts
Protecting human rights is part of our commitment to promote responsible, inclusive conduct across 
100% of our value chain operations. When we become aware of a human rights impact, we immediately 
dedicate resources to addressing and remediating that impact. Among other things, Hilton may provide 
training about existing grievance mechanisms, address the root causes of the issue, and remediate 
individual cases.
2022 ESG Report (p. 42)
2-26
Mechanisms for 
seeking advice and 
raising concerns
Hilton’s policies and practices for responsible business conduct and information on how they are 
implemented can be found here: 
Hilton Code of Conduct 
Hilton Ethics Point Hotline 
2022 ESG Report 
Hilton Stakeholder Engagement Policy Statement
Hilton Code of Conduct
Hilton Ethics Point Hotline
2022 ESG Report (p. 49)
Hilton Stakeholder Engagement 
Policy Statement
2-27
Compliance with laws 
and regulations
See Legal Proceedings in 2022 Form 10-K.
2022 Form 10-K (Legal Proceedings, 
p. 42)
2-28
Membership 
associations
Our partnerships with key trade associations, business coalitions and NGOs help us to amplify our impact 
and make collective progress on our shared goals. A list of our partners is provided in our ESG Report.
2022 ESG Report (p. 47)
GENERAL DISCLOSURES 
GRI

61
HILTON 2022 ESG REPORT
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CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
SOCIAL IMPACT
GOVERNANCE
APPENDIX
Performance Tables
SASB
GRI
Certification to ISO
DEKRA Assurance 
Statement
GRI Standard Title
Disclosure
Number
Disclosure 
Name
Response
Source
GRI 2: 
GENERAL 
DISCLOSURES 
2022
CONTINUED
2-29
Approach to 
stakeholder 
engagement
We engage with a broad range of internal and external stakeholders on an ongoing basis, including our Hilton 
Team Members, franchise employees, guests, policymakers, NGOs and international organizations, investors, 
owners and suppliers. We engage with stakeholders that can help inform and enhance our business and ESG 
strategy. From developing hotel concepts and products in partnership with owners and guests, to evolving our 
internal programs to engage Hilton Team Members and build a common culture with franchise employees, to 
working with governments on policy reforms, to exchanging ideas with conservation organizations on a variety 
of products in our supply chain, we view stakeholder engagement as an enabler of continuous improvement, 
innovation and reputation management.
 Please see Hilton Stakeholder Engagement Policy Statement and Toward 2030 for more information.
Hilton Stakeholder Engagement
Policy Statement
2022 ESG Report (Stakeholder 
Engagement, p. 11)
Toward 2030
2-30
Collective bargaining 
agreements
As of December 31, 2022, approximately 30 percent of our employees worldwide and 40 percent of our 
employees in the U.S. were covered by various collective bargaining agreements generally addressing pay 
rates, working hours, other terms and conditions of employment, certain employee benefits and orderly 
settlement of labor disputes.
2022 Form 10-K (Item 1. Business— 
“Employees”, p. 18)
Hilton Stakeholder Engagement
Policy Statement
MATERIAL TOPICS
GRI 3: 
MATERIAL 
TOPICS 
2022
3-1
Process to determine 
material topics
In 2020, Hilton undertook a robust evaluation to assess the ESG topics most material to the company. 
Through this evaluation, more than 200 relevant ESG topics were identified, examined, and then 
consolidated into a list of 17 material ESG Aspects aligned to industry guidance and sector trends. 
To assess the materiality of the 17 Aspects, Hilton engaged nearly 1,500 internal (e.g., Hilton leadership, 
team members) and external (e.g., NGOs, guests, owners and developers, suppliers, and investors) 
stakeholders through interviews and surveys. 
Please see 2020 Materiality Assessment for more information.
Hilton 2020 Materiality Assessment
3-2
List of material topics
In the materiality assessment, Hilton asked internal and external stakeholders to rate the perceived 
importance of the identified 17 ESG Aspects, and their perception of ESG aspects that are likely to 
grow in importance over the next three to five years. 
The results of the stakeholders’ feedback were then mapped onto a Materiality Matrix and Stakeholder 
Priority Map. Results were presented to and reviewed by Hilton’s executive leadership, including our 
CEO and the board of directors’ Nominating & ESG Committee.
Hilton 2020 Materiality Assessment 
(p. 6–7)
2022 ESG Report (p. 6–8)
3-3
Management of 
material topics
We disclose our approach towards each of the 17 ESG Aspects and progress in our ESG Report. 
Community engagement and empowerment — p. 15 
Climate action — p. 22-23
Biodiversity and destination stewardship — p. 24
Energy conservation — p. 25–27
Water stewardship — p. 28
Waste management and circular economy — p. 29–30
Economic impact on communities — p. 32; 40
Employee development and wellbeing — p. 33–35
Diversity, equity & inclusion — p. 36–39
Disaster preparedness and response — p. 40
Employee and guest health, safety and security — p. 42; 51
Human rights — p. 42
Engagement with suppliers — p. 41; 43
Healthy, safe and sustainable food — p. 43
Responsible sourcing of goods and services — p. 43
Ethical business practices and regulation compliance — p. 49–51
Policy engagement and advocacy — p. 49
2022 ESG Report
GENERAL DISCLOSURES 
GRI

62
HILTON 2022 ESG REPORT
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CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
SOCIAL IMPACT
GOVERNANCE
APPENDIX
Performance Tables
SASB
GRI
Certification to ISO
DEKRA Assurance 
Statement
Material Aspects
Disclosure
Number
Disclosure
Name
Response
Source
ECONOMIC
ECONOMIC 
IMPACTS
201
Management disclosure 
approach 
Hilton’s impact on the economy through its business and relationships with 
various entities including third-party owners and other strategic partners such 
as management companies and suppliers is detailed in the 2022 Form 10-K. 
2022 Form 10-K (Item 1. Business)
201-1
Direct economic value
generated and distributed
The direct economic value generated by our business is detailed in our 
2022 Form 10-K (Item 1. Business —“Overview”). 
As an example, Hilton’s global procurement and supply chain arm, Hilton 
Supply Management (HSM), works with more than 85,000 Tier 1 suppliers 
to source over 482,000 products for hotels around the world, servicing over 
14,000 properties, including more than 6,600 non-Hilton-branded hotels.
2022 Form 10-K (Item 1. Business)
2022 ESG Report (Hilton at a Glance, 
p. 4)
201-2
Financial implications and 
other risks and opportunities 
for the organization’s activities 
due to climate change 
As an operator and franchisor of hotel properties in 123 countries and 
territories, Hilton is subject to the physical effects of climate change, 
including sea level rise, droughts and intensified storms and other weather 
events. Damage to hotels resulting from the physical effects of climate 
change could lower demand for travel to certain locales and affect the 
performance of certain hotels, which could in turn have a negative impact 
on our results of operations.
2022 Form 10-K (Risks Related to 
Operating Our Business, p. 34)
201-3
Defined benefit plan obligations 
and other retirement plans 
Hilton’s benefit plan obligations and other share-based compensation 
expenses are detailed in the 2022 Form 10-K (Note 13. Employee Benefit Plans, 
Note 14, Share-Based Compensation)
2022 Form 10-K (Note 13. Employee 
Benefit Plans, p. 96–100)
INDIRECT 
ECONOMIC
IMPACTS
203
Management disclosure 
approach 
We have enhanced our existing Travel with Purpose social goals to further 
commit to the areas where we can have the greatest impact, including 
supporting career opportunities, community impact, and responsible, 
inclusive conduct across our business. Please view our 2022 ESG Report 
(Social Impact p. 32) for further detail. 
2022 ESG Report (Social Impact, p. 32)
203-1
Infrastructure investments 
and services supported 
Through our Hilton Global Foundation and strategic partnerships with local 
organizations, we provide disaster relief and help rebuild infrastructure for 
communities to become more resilient. Please view our 2022 ESG Report 
(Disaster Relief p. 40) for further detail.
2022 ESG Report (Disaster Relief, p. 40)
2022 Assurance Statement
PROCUREMENT 
PRACTICES
204
Management disclosure 
approach 
In addition to collaboration across our industry and within the business 
community, we are focused on achieving change by leveraging the scale of 
our supply chain. We remain committed to embedding ESG due diligence 
across our supply chain and partnering with suppliers to advance positive 
impact in our communities. Furthermore, we leverage our size and scale to 
expand local sourcing from small businesses and strengthen business with 
diverse suppliers. Through our award-winning Supplier Diversity Program, 
we engage women, minority, veteran, disabled and LGTBQ–owned businesses 
in sourcing opportunities across the company in all categories.
2022 ESG Report (p. 41)
204-1
Proportion of spending on 
local suppliers
One of Hilton’s Travel with Purpose 2030 Goals is to leverage our large global 
footprint and deep integration within our communities to expand local 
sourcing and business with diverse and small suppliers. Our hotels continue 
to advance local sourcing in their communities, with 50% of our brands having 
a local sourcing brand standard in place. 
For a product to be considered locally sourced in the United Kingdom, the 
product must be made within the United Kingdom. Additionally, in 2022 
our Europe and Middle East regions identified local sourcing as a strategic 
opportunity. Please view our 2022 ESG Report (p. 19, 41) for further detail. 
2022 ESG Report (p. 19, 41)
SPECIFIC DISCLOSURES 
GRI

63
HILTON 2022 ESG REPORT
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CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
SOCIAL IMPACT
GOVERNANCE
APPENDIX
Performance Tables
SASB
GRI
Certification to ISO
DEKRA Assurance 
Statement
Material Aspects
Disclosure
Number
Disclosure
Name
Response
Source
ECONOMIC
CONTINUED
ANTI 
CORRUPTION
205
Management approach 
disclosure 
Bribery and corruption are explicitly prohibited in our Code of Conduct, with 
oversight from our Group Finance and Risk Management functions. Internal 
Audits are also conducted at the Group’s hotels and corporate offices in 
Asia Pacific, Europe and the Middle East. In the United States, these audits are 
conducted by an independent third-party auditor. Additionally, we conduct 
background checks on all prospective partners. We maintain a whistleblower 
policy and procedure to encourage the reporting of any inappropriate 
activity. Any failures to comply with the Code of Conduct are investigated and 
disciplinary action is taken as appropriate, up to and including termination. 
All General Managers and senior colleagues are expected to actively support 
anti-corruption policies at individual hotels and properties. Certifications of 
compliance with the Code of Conduct are obtained from all hotels annually, 
with a mid-year update. Please see Hilton Code of Conduct for more 
information.
Hilton Code of Conduct
ENVIRONMENTAL ENERGY
302
Management approach 
disclosure 
We are committed to effective energy management and work with our 
value chain partners to realize long-term energy reductions and sustainable 
energy procurement. 
Our primary source of emissions comes from the operation of our hotels. 
In 2022, we saw a resurgence in travel and resulting higher occupancy rates 
across our global portfolio. As a result, we experienced an increase in utility 
consumption across energy and water and an increase in waste generation 
compared to 2020–2021. As the business continues to recover, we aim to 
remain below pre-pandemic consumption levels and to stay on track to 
achieve our new and more ambitious 2030 emissions targets. We outline 
our approach in our Energy Stewardship Policy Statement, and actions taken 
to mitigate our energy footprint in the 2022 ESG Report. 
2022 ESG Report (p. 23, 25–27)
Hilton Energy Stewardship Policy 
Statement
2022 CDP Climate Change 
Questionnaire
302-1
Energy consumption 
within the organization
In 2022, our total energy consumption was 19.93 million megawatt hours. 
Please view our 2022 ESG Report (Performance Table, p. 53) for further detail. 
Our 2022 energy data has been externally assured, as noted in our 2022 
Assurance Statement.
2022 ESG Report (p. 53)
2022 Assurance Statement
302-3
Energy intensity
In 2022, our energy use intensity was 0.2414 megawatt hours per square meter, 
representing an annual increase of 0.8% per square meter across the Hilton 
global portfolio of owned, managed and franchised hotels. 
Please view our 2022 ESG Report (Performance Table, p. 53) for further detail. 
Our 2022 energy data has been externally assured, as noted in our 2022 
Assurance Statement.
2022 ESG Report (p. 53)
2022 Assurance Statement
302-4
Reduction of energy 
consumption
Across our global operations (owned, managed and franchised hotels), Hilton 
has reduced total energy use intensity by 37% since 2008. 
For our managed portfolio only, we have reduced total energy use intensity 
by 35.7% since 2008. Reductions in energy have been achieved as a result 
of ongoing energy conservation activities, efficiency projects, and 
implementation of innovative energy saving technologies. Refer to our 
2022 ESG Report (p. 25, 27) for further detail on our energy performance 
and energy reduction activities.
2022 Form 10-K (Item 1. Business, p. 14)
2022 CDP Climate Change 
Questionnaire
2022 ESG Report (p. 25, 27)
SPECIFIC DISCLOSURES 
GRI

64
HILTON 2022 ESG REPORT
Skip Navigation
CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
SOCIAL IMPACT
GOVERNANCE
APPENDIX
Performance Tables
SASB
GRI
Certification to ISO
DEKRA Assurance 
Statement
Material Aspects
Disclosure
Number
Disclosure
Name
Response
Source
ENVIRONMENTAL
CONTINUED
WATER & 
EFFLUENTS
303
Management approach 
disclosure
As one of the largest hospitality companies in the world, we recognize that 
we have a significant water footprint and are committed to demonstrating 
water stewardship by reducing our water consumption by 50% by 2030 in our 
managed operations (2008 baseline), and mapping global water risks, with 
particular emphasis on identifying and implementing innovative solutions 
in high water risk locations
We outline actions taken to mitigate our water footprint in the 2022 ESG 
Report. Please view our 2022 ESG Report (p. 8, 18, 28) for further detail.
2022 ESG Report (p. 8, 18, 28) 
2022 CDP Climate Change
Questionnaire
Hilton Environmental Policy Statement
303-3
Water withdrawal
In 2022, our total water withdrawal was 155,848.88 megaliters (156 million 
cubic meters). Our water consumption intensity was 472.05 liters per square 
meter, representing an annual increase of 8.2% per square meter across the 
Hilton global portfolio of owned, managed and franchised hotels. 
Across our global operations (owned, managed and franchised hotels), Hilton 
has reduced total water use intensity by 38.1% since 2008. For our managed 
portfolio only, we have reduced total water use intensity by 33.4% since 2008.
Please view our 2022 ESG Report (Water, p. 28 and Performance Table, p. 54) 
for further detail. Our 2022 water data has been externally assured, as noted 
in our 2022 Assurance Statement.
2022 ESG Report (p.28, 54) 
2022 Assurance Statement
EMISSIONS
305
Management approach 
disclosure
We are committed to leading the hospitality industry toward a net-zero future 
and reducing our greenhouse gas emissions in line with climate science. In 
2022 we strengthened and validated our emissions intensity reduction goals 
with SBTi, and are committed to cutting emissions by 75% in our managed 
portfolio, and 56% in our franchised portfolio by 2030. 
We outline actions taken to mitigate our carbon footprint in the 2022 ESG Report.
2022 ESG Report (p. 22–27)
2022 CDP Climate Change 
Questionnaire
Hilton Environmental Policy Statement
Hilton Energy Stewardship Policy 
Statement
305-1
Direct (Scope 1) 
GHG emissions
In 2022, our Scope 1 emissions were 0.45 million metric tons of CO2e. 
Please view our 2022 ESG Report (Performance Table, p. 53) for further detail. 
Our 2022 Scope 1 emissions data has been externally assured, as noted in our 
2022 Assurance Statement.
2022 ESG Report (p. 53)
2022 Assurance Statement
305-2
Energy indirect (Scope 2) 
GHG emissions
In 2022, our Scope 2 location-based emissions were 1.92 million metrics tons of 
CO2e. Our Scope 2 market-based emissions were 1.90 million metrics tons of CO2e. 
Please view our 2022 ESG Report ( Performance Table, p. 53) for further detail. 
Our 2022 Scope 2 emissions data has been externally assured, as noted in our 
2022 Assurance Statement.
2022 ESG Report (p. 53)
2022 Assurance Statement
305-3
Other indirect (Scope 3)
GHG emissions
Per our Operational Control boundary, on-site emissions at properties owned 
and operated by franchisees are reported as Scope 3 emissions. In 2022, Hilton’s 
Scope 3 emissions from franchisees were 4.02 million metric tons CO2e. The 
total includes emissions from on-site fuels combustion (0.89 million metric tons 
CO2e) and indirect emissions from the generation of electricity, heat or steam 
purchased from a utility provider (3.20 million metric tons CO2e). In addition, 
in 2022, we generated Scope 3 emissions of 17,095 metric tons CO2e from 
employee business and air travel, and 86,883 metric tons CO2e from the disposal 
of waste associated with our operations.
Please view our 2022 ESG Report (Performance Table, p. 53) for further detail. 
Our 2022 Scope 3 emissions data has been externally assured, as noted in our 
2022 Assurance Statement.
2022 ESG Report (p. 53)
2022 Assurance Statement
SPECIFIC DISCLOSURES 
GRI

65
HILTON 2022 ESG REPORT
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CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
SOCIAL IMPACT
GOVERNANCE
APPENDIX
Performance Tables
SASB
GRI
Certification to ISO
DEKRA Assurance 
Statement
Material Aspects
Disclosure
Number
Disclosure
Name
Response
Source
ENVIRONMENTAL
CONTINUED
EMISSIONS 
CONTINUED
305-4
GHG emissions intensity
In 2022, our total Scope 1 and 2 location-based emissions intensity was 0.084 
metric tonnes per square meter, which represents a 5% increase over prior year. 
Our total 2022 market-based Scope 1 and 2 emissions intensity was 0.083 metric 
tonnes per square meter, representing a 5% increase over prior year. 
Please view our 2022 ESG Report (p. 23, 27, and Performance Table, p. 53) for 
further detail. Our 2022 Scope 1 and 2 emissions data has been externally 
assured, as noted in our 2022 Assurance Statement.
2022 ESG Report (p. 23, 27, 53)
2022 Assurance Statement
305-5
Reduction of 
GHG emissions
2022 Form 10-K (Item 1. Environmental Impact)
2022 Form 10-K (Item 1. Environmental 
Impact)
EFFLUENTS AND 
WASTE
306
Management approach 
disclosure
We are committed to reduce our waste production, increase our diversion 
from landfill, responsibly handle, store and dispose of all hazardous waste, 
and reduce food, plastics and packaging waste.
We outline actions and initiatives taken to reduce our waste footprint and 
promote a circular economy in the 2022 ESG Report. 
2022 ESG Report (p. 29–30, 
Performance Table, p. 54)
Hilton Environmental Policy 
Statement
306-2
Management of significant 
waste related impacts
We recognize that waste reduction, recycling, and food upcycling and 
donation are all critical components of creating a more environmentally 
friendly hospitality industry. Our waste reduction strategy focuses on supply 
chain evaluation and sustainable sourcing initiatives, while taking steps to 
divert remaining waste from landfill through donation, recycling, composting 
and waste-to-energy incineration.
We outline various initiatives taken in 2022 such as food waste management, 
soap recycling, and reducing single use plastics in our 2022 ESG Report. See 
2022 ESG Report (p. 29–30)
2022 ESG Report (p. 29–30)
306-3
Waste generated
In 2022, total weight of waste generated was 414,792 metric tons, and a 
breakdown of this total by composition was 342,131 metric tons of landfill waste 
and 72,661 metric tons of diverted waste across our global portfolio of owned, 
managed and franchised properties.
Please view our 2022 ESG Report (Performance Table, p. 54) for further detail. 
Our 2022 waste data has been externally assured, as noted in our 
2022 Assurance Statement.
2022 ESG Report (p.54) 
2022 Assurance Statement
306-4
Waste diverted 
from disposal
Our 2022 landfill diversion rate for our global operations was 17.5%, while the 
managed portfolio achieved a diversion rate of 35.7% in 2022. Our diversion 
rate accounts for ongoing waste streams that are recycled, composted, 
incinerated for waste-to-energy, or otherwise diverted from landfill.
2022 ESG Report (p. 29, 
Performance Table, p. 54)
2022 Assurance Statement
306-5
Waste directed 
to disposal
In 2022, our landfilled waste was 342,130.66 metric tons. Our landfilled waste 
intensity was 0.0041 metric tons per square meter, representing an annual 
increase of 11.56% per square meter across the Hilton global portfolio of 
owned, managed and franchised hotels. Across our global operations, Hilton 
has reduced landfilled waste intensity by 57.6% since 2008.
ENVIRONMENTAL 
COMPLIANCE
307
Management approach 
disclosure
Our management approach to environmental compliance is outlined in the 
Hilton Environmental Policy Statement.
Hilton Environmental Policy 
Statement
307-1
Non-compliance with 
environmental laws 
and regulations
In 2022, Hilton did not identify any known instances of non-compliance with 
environmental laws and/or regulations.
SPECIFIC DISCLOSURES 
GRI

66
HILTON 2022 ESG REPORT
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CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
SOCIAL IMPACT
GOVERNANCE
APPENDIX
Performance Tables
SASB
GRI
Certification to ISO
DEKRA Assurance 
Statement
Material Aspects
Disclosure
Number
Disclosure
Name
Response
Source
ENVIRONMENTAL
CONTINUED
SUPPLIER 
ENVIRONMENTAL 
ASSESSMENT
308
Management approach 
disclosure
The Hilton Supply Management Responsible Sourcing & Sustainability 
team engages procurement and business leaders to assess and mitigate 
sustainability risks in our supply chain. The team oversees the development 
of our comprehensive responsible sourcing strategy and guides global 
decisions related to implementation. All suppliers are required to observe and 
abide by Hilton’s Responsible Sourcing Policy, which is included in all supplier 
contracts. We continue to advance our partnership with EcoVadis to assess 
our critical suppliers’ sustainability risk and performance. We have begun to 
implement the requirement of existing and new critical suppliers to complete 
EcoVadis assessment if they have not already done so. EcoVadis assesses a 
supplier across the four themes of environment, labor & human rights, ethics, 
and sustainable procurement. 
We have conducted a thorough analysis of our most material sourcing 
categories: seafood, meat and proteins, produce, and apparel and linens. 
A dedicated role and a cross-functional advisory group now helps to drive 
responsible sourcing across these categories. This group oversees the 
development of our comprehensive responsible sourcing strategy and 
guides global decisions related to implementation. We continued to make 
incremental progress towards our goal of strengthening responsibly sourced 
products across our owned, managed and leased properties, including our 
goal to increase sustainable seafood sourcing from Marine Stewardship 
Council (MSC) fisheries and Aquaculture Stewardship Council (ASC) farms.
2022 ESG Report (Advancing 
Responsible Supply Chain, p. 19, 43)
Hilton Responsible Sourcing Policy
Hilton Environmental Policy 
Statement
308-1
New suppliers that 
were screened using 
environmental criteria
110 new suppliers were screened using EcoVadis environmental criteria 
in 2022.
2022 ESG Report (p. 43)
SOCIAL
EMPLOYMENT
401
Management approach 
disclosure
At Hilton, we are committed to creating a work environment that is diverse, 
equitable and inclusive. We prioritize employee wellbeing through a variety 
of programs such as the Care for All initiative. We seek to provide pathways 
for career readiness and continued learning and development to our 
Team Members and work with partners to extend these opportunities to 
local communities and future Team Members.
2022 ESG Report (p. 32–39)
Hilton Great Places to Work Profile
Hilton Careers Website
Corporate Awards
Hilton Diversity & Inclusion Website
Hilton Slavery and Trafficking 
Statement 2021
401-2
Benefits provided to 
full-time employees
We support the wellbeing and performance of Team Members with industry-
leading rewards, recognition and support via a variety of programs including 
best-in-class PTO, health and welfare benefit plans, retirement savings 
program, employee stock purchase plan, debt-free education and others.
Hilton Careers Website (Benefits Page) 
OCCUPATIONAL 
HEALTH & SAFETY
403
Management approach 
disclosure
Our commitment to a safe and healthy work environment is codified in our 
Code of Conduct, in which we emphasize that safety requires a commitment 
from everyone, and each employee is responsible for (1) complying with 
all applicable safety and health laws and guidelines and (2) identifying and 
responding to health and safety hazards and security concerns. See 
Hilton’s Code of Conduct 
With a global footprint across 123 countries and territories, written 
descriptions of occupational health and safety functions vary by region, 
and reflect local legislative requirements.   
Hilton Code of Conduct
2022 ESG Report (p. 42, 51)
SPECIFIC DISCLOSURES 
GRI

67
HILTON 2022 ESG REPORT
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CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
SOCIAL IMPACT
GOVERNANCE
APPENDIX
Performance Tables
SASB
GRI
Certification to ISO
DEKRA Assurance 
Statement
Material Aspects
Disclosure
Number
Disclosure
Name
Response
Source
SOCIAL
CONTINUED
TRAINING AND 
EDUCATION
404
Management approach 
disclosure
We offer a variety of robust training and education programs ranging from 
upskilling, reskilling and leadership training, to offer a work environment 
that fosters growth and career progression.
2022 ESG Report (p. 34)
404-1
Average hours of training 
per year per employee
Hilton employees complete an average of 40 hours of training per year.
404-2
Programs for upgrading 
employee skills and transition 
assistance programs
Through Hilton University, our online learning platform, all Team Members 
have access to over 25,000 courses, providing the ability to explore new 
skills or expand their expertise. We know that leadership skills are important 
at every stage of someone’s career. That is why all Team Members also 
have access to leadership development curriculums through our Lead@Hilton 
platform that includes on-demand, self-paced content.
Our goal is to continuously upskill, reskill and multi-skill each Team Member, 
always seeking to set them up for development and growth within our 
company. We do this through our robust Job Skills training platform—a 
consistent, one-stop location for our Team Members to locate digital training 
checklists, and mobile-enabled resources. In May 2022, we proudly became 
the first in our industry to partner with Guild Education to provide U.S.-based 
Team Members with debt-free, continuing education opportunities.
From the spring of 2022, Team Members have had access to a wide variety 
of educational credentials from leading universities and learning providers 
including high school completion, English language learning, college degrees, 
professional certifications, and more. 
2022 ESG Report (p. 34)
404-3
Percentage of employees 
receiving regular performance 
and career development reviews
Hilton Team Members are evaluated through our Performance Management 
Review process; this includes the setting of objectives, goals and concerns 
and allowing regular feedback and coaching.
DIVERSITY 
& EQUAL 
OPPORTUNITY
405
Management approach 
disclosure
To achieve our vision of Diversity, Equity & Inclusion (DE&I), we have set 
ambitious commitments, built accountability mechanisms into our business, 
established strong partnerships, and developed targeted training, hiring and 
work culture development programs to cultivate talent from all backgrounds. 
We outline actions and initiatives taken to promote our vision of DE&I in 
the 2022 ESG Report. See ESG Report (Diversity & Inclusion, p. 36-37), Hilton 
Diversity & Inclusion website and Hilton Great Places to Work profile.
2022 ESG Report (Diversity & 
Inclusion, p. 36–37)
Hilton Diversity & Inclusion Website
Hilton Great Places to Work Profile
405-1
Diversity of governance 
bodies and employees
As of December 31, 2022, our global workforce, only including people working 
at our managed and leased properties and corporate locations, was 43 percent 
women. Globally, corporate leadership was 40 percent women and hotel 
leadership was 25 percent women. As of December 31, 2022, in the U.S., our 
workforce was 72 percent ethnically diverse, with U.S. corporate leadership being 
19 percent ethnically diverse and U.S. hotel leadership being 23 percent ethnically 
diverse. As of December 31, 2022, our board of directors, excluding management 
directors, was 50 percent women and 25 percent ethnically diverse. 
Hilton Diversity & Inclusion Website
2022 ESG Report (Diversity & 
Inclusion, p. 36–37)
2022 Form 10-K (p. 16)
HUMAN RIGHTS 
ASSESSMENT 
412
Management approach 
disclosure
Our approach to manage human rights is outlined in the Hilton Human Rights 
Principles, and the Hilton Slavery and Trafficking Statement.
Hilton Human Rights Principles
Hilton Slavery and Trafficking 
Statement 2021
SPECIFIC DISCLOSURES 
GRI

68
HILTON 2022 ESG REPORT
Skip Navigation
CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
SOCIAL IMPACT
GOVERNANCE
APPENDIX
Performance Tables
SASB
GRI
Certification to ISO
DEKRA Assurance 
Statement
Material Aspects
Disclosure
Number
Disclosure
Name
Response
Source
SOCIAL
CONTINUED
HUMAN RIGHTS 
ASSESSMENT
CONTINUED
412-2
Employee training on human 
rights policies or procedures
At Hilton, we are committed to ensuring we train and equip team members 
to prevent human trafficking. We provide training on this topic through 
courses with specific audiences and purposes identified. The courses cover 
Preventing Human Trafficking and Recognizing the Signs, and Key Risks of 
Modern Slavery in Labor Sourcing.
Total number of training hours for human trafficking in 2022: 73,500 hours
Percentage of employees trained in 2022 on Preventing Human Trafficking: 
Managed Hotels — 98% Franchised Hotels — 70% 
Additional details can be found in our 2022 ESG Report (p. 19, 37, 42) and 
Hilton Slavery and Trafficking Statement 2021
2022 ESG Report (p. 19, 37, 42)
Hilton Slavery and Trafficking 
Statement 2021
LOCAL 
COMMUNITIES
413
Management approach 
disclosure
The Hilton Global Foundation (HGF) seeks to have a positive impact on the 
communities we serve, with the mission to create a better world to travel for 
generations to come. HGF awards grants within four focus areas that align 
to our Travel with Purpose Environmental and Social goals:
• Climate Action 
• Destination Stewardship
• Career Development 
• Community Resilience
2022 ESG Report (p. 15)
413-1
Operations with local 
community engagement, 
impact assessments and 
development programs
Our social impact goals are applicable to our global portfolio, with social 
impact reporting requirements tracked through LightStay. 
2022 ESG Report (Social Impact,
p. 32–43)
SUPPLIER 
SOCIAL 
ASSESSMENT
414
Management approach 
disclosure
We continue to advance our partnership with EcoVadis to assess our 
suppliers’ sustainability risk and performance. In particular, we prioritize 
evaluating our high-spend and high-risk suppliers, concentrating on their 
business practices related to environment, labor and human rights, and 
ethics. We pay particular attention to high-risk areas such as the use of 
recruitment agencies for manpower needs and the sourcing of goods in 
high-risk industries such as textiles, produce, fish and meat.
All suppliers are required to observe and abide by Hilton’s Responsible 
Sourcing Policy, which is included in all supplier contracts.
2022 ESG Report (p. 43)
Hilton Responsible Sourcing Policy 
Statement
414-1
New suppliers that 
were screened using labor 
practices criteria
110 new suppliers were screened using EcoVadis social criteria in 2022.
CUSTOMER 
PRIVACY
418
Management approach 
disclosure
Our management approach to customer privacy is outlined in the 
Hilton Global Privacy Statement
Hilton Global Privacy Statement 2022
2022 ESG Report (p. 49)
418-1
Substantiated complaints 
regarding breaches of 
customer privacy and losses 
of customer data
No known significant breaches occurred during the reporting period.
SPECIFIC DISCLOSURES 
GRI

CERTIFICATE 
 
Certificate Number: 111222.01  
With 1 Page Addendum 
 
The Quality Management System and implementation of: 
 
Hilton Worldwide Holdings Inc.  
Together with its affiliates and franchisees 
 
With Central Functions At: 
7930 Jones Branch Drive 
McLean, VA 22102 
United States 
 
meets the requirements of the standard: 
ISO 9001:2015 
 
Scope:  
All hospitality-related services and activities of Owned, Managed, and Franchised 
properties under Hilton’s Canopy by Hilton, Conrad Hotels & Resorts, Curio Collection by 
Hilton, DoubleTree by Hilton, Embassy Suites by Hilton, Hampton by Hilton, Hilton Hotels 
& Resorts, Hilton Garden Inn, Hilton Grand Vacations, Home2 Suites by Hilton, 
Homewood Suites by Hilton, LXR Hotels & Resorts, Motto by Hilton, Signia by Hilton, 
Tapestry Collection by Hilton, Tru by Hilton, Waldorf Astoria Hotels & Resorts brands. 
 
Certification Structure: Multisite 
 
 
 
Certificate Expires: 
September 25, 2023 
 
 
 
Certificate Issued: 
September 22, 2021 
Certificate Reissued: 
July 12, 2022 
Certified Since:  
September 26, 2011 
 
 
 
 
 
 
Dr. Cem O. Onus 
Managing Director  
DEKRA Certification, Inc. 
1120 Welsh Road, Suite 210 
North Wales, PA 19454 USA 
(215) 997-4519 
http://www.dekra.us/en/audit                                                                           
 
CERTIFICATE 
 
Certificate Number: 141222.01 
With 1 Page Addendum 
 
The Environmental Management System and implementation of: 
 
Hilton Worldwide Holdings Inc.  
Together with its affiliates and franchisees 
 
With Central Functions At: 
7930 Jones Branch Drive 
McLean, VA 22102 
United States 
 
meets the requirements of the standard: 
ISO 14001:2015 
 
Scope: 
All hospitality-related services and activities of Owned, Managed, and Franchised 
properties under Hilton’s Canopy by Hilton, Conrad Hotels & Resorts, Curio Collection by 
Hilton, DoubleTree by Hilton, Embassy Suites by Hilton, Hampton by Hilton, Hilton Hotels 
& Resorts, Hilton Garden Inn, Hilton Grand Vacations, Home2 Suites by Hilton, 
Homewood Suites by Hilton, LXR Hotels & Resorts, Motto by Hilton, Signia by Hilton, 
Tapestry Collection by Hilton, Tru by Hilton, Waldorf Astoria Hotels & Resorts brands. 
 
Certification Structure: Multisite 
 
 
 
Certificate Expires: 
September 25, 2023 
Certificate Issued: 
September 22, 2021 
Certificate Reissued: 
July 12, 2022 
 
Certified Since:  
September 26, 2011 
 
 
 
 
 
 
Dr. Cem O. Onus 
Managing Director  
DEKRA Certification, Inc. 
1120 Welsh Road, Suite 210 
North Wales, PA 19454 USA 
(215) 997-4519 
http://www.dekra.us/en/audit                                                                           
 
 
CERTIFICATE ADDENDUM 
 
Certificate Number: 141222.01 
ADDENDUM Page 1 of 1 
 
The Environmental Management System and implementation of: 
Hilton Worldwide Holdings Inc.  
Together with its affiliates and franchisees 
 
meets the requirements of the standard: 
ISO 14001:2015 
Site Address 
Scope Per Site: 
7930 Jones Branch Drive 
McLean, VA 22102 
United States 
Central Function: Sales, design & 
construction, management, support of wholly 
owned, managed and franchised hotels and 
resorts. 
755 Crossover Lane  
Memphis, TN 38117-4900  
United States 
Sales, design & construction, management, 
support of wholly owned, managed and 
franchised hotels. 
2050 Chennault Dr.  
Carrollton, TX 75006 
United States 
Customer Service 
5323 Millennia Lakes Boulevard, Suite 400  
Orlando, FL 32839 
United States 
Sales, design & construction, management, 
support of resorts and timeshare properties. 
Maple Court, Central Park, Reeds Crescent 
Watford WD24 4QQ 
United Kingdom 
Sales, design & construction, management, 
support of wholly owned, managed and 
franchised hotels and resorts. 
191 West George Street 
Glasgow G2 2LD 
United Kingdom 
Sales, management, support of wholly 
owned, managed and franchised hotels and 
resorts. 
 
 
 
Certificate Expires: 
September 25, 2023 
Certificate Issued: 
September 22, 2021 
Certificate Reissued: 
July 12, 2022 
Certified Since:  
September 26, 2011 
 
 
 
 
 
 
 
Dr. Cem O. Onus 
Managing Director  
DEKRA Certification, Inc. 
1120 Welsh Road, Suite 210 
North Wales, PA 19454 USA 
(215) 997-4519 
http://www.dekra.us/en/audit                                                                           
 
 
CERTIFICATE 
 
Certificate Number: 161222.01 
With 1 Page Addendum 
 
The Energy Management System and implementation of: 
 
Hilton Worldwide Holdings Inc.  
Together with its affiliates and franchisees 
 
With Central Functions At: 
7930 Jones Branch Drive 
McLean, VA 22102 
United States 
 
meets the requirements of the standard: 
ISO 50001:2018 
 
Scope and Boundary: 
All hospitality-related services and activities of Owned, Managed, and Franchised 
properties under Hilton’s Canopy by Hilton, Conrad Hotels & Resorts, Curio Collection by 
Hilton, DoubleTree by Hilton, Embassy Suites by Hilton, Hampton by Hilton, Hilton Hotels 
& Resorts, Hilton Garden Inn, Hilton Grand Vacations, Home2 Suites by Hilton, 
Homewood Suites by Hilton, LXR Hotels & Resorts, Motto by Hilton, Signia by Hilton, 
Tapestry Collection by Hilton, Tru by Hilton, Waldorf Astoria Hotels & Resorts brands. 
 
Certification Structure: Multisite 
 
 
 
Certificate Expires: 
September 25, 2023 
Certificate Issued: 
September 22, 2021 
Certificate Reissued: 
July 12, 2022 
Certified Since:  
September 26, 2014 
 
 
 
 
 
 
 
 
 
Dr. Cem O. Onus 
Managing Director  
DEKRA Certification, Inc. 
1120 Welsh Road, Suite 210 
North Wales, PA 19454 USA 
(215) 997-4519 
http://www.dekra.us/en/audit                                                                           
 
 
 
CERTIFICATE ADDENDUM 
 
Certificate Number: 161222.01 
ADDENDUM Page 1 of 1 
 
The Energy Management System and implementation of: 
 
Hilton Worldwide Holdings Inc.  
Together with its affiliates and franchisees 
 
meets the requirements of the standard: 
ISO 50001:2018 
Site Address 
Scope & Boundary Per Site: 
7930 Jones Branch Drive 
McLean, VA 22102 
United States 
Central Function: Sales, design & 
construction, management, support of wholly 
owned, managed and franchised hotels and 
resorts. 
755 Crossover Lane  
Memphis, TN 38117-4900  
United States 
Sales, design & construction, management, 
support of wholly owned, managed and 
franchised hotels. 
2050 Chennault Dr.  
Carrollton, TX 75006 
United States 
Customer Service 
5323 Millennia Lakes Boulevard, Suite 400  
Orlando, FL 32839 
United States 
Sales, design & construction, management, 
support of resorts and timeshare properties. 
Maple Court, Central Park, Reeds Crescent 
Watford WD24 4QQ 
United Kingdom 
Sales, design & construction, management, 
support of wholly owned, managed and 
franchised hotels and resorts. 
191 West George Street 
Glasgow G2 2LD 
United Kingdom 
Sales, management, support of wholly 
owned, managed and franchised hotels and 
resorts. 
 
 
 
Certificate Expires: 
September 25, 2023 
Certificate Issued: 
September 22, 2021 
Certificate Reissued: 
July 12, 2022 
Certified Since:  
September 26, 2014 
 
 
 
 
 
 
 
Dr. Cem O. Onus 
Managing Director  
DEKRA Certification, Inc. 
1120 Welsh Road, Suite 210 
North Wales, PA 19454 USA 
(215) 997-4519 
http://www.dekra.us/en/audit   
CERTIFICATE ADDENDUM 
 
Certificate Number: 111222.01 
ADDENDUM Page 1 of 1 
 
The Quality Management System and implementation of: 
Hilton Worldwide Holdings Inc.  
Together with its affiliates and franchisees  
meets the requirements of the standard: 
ISO 9001:2015 
Site Address 
Scope Per Site: 
7930 Jones Branch Drive 
McLean, VA 22102 
United States 
Central Function: Sales, design & 
construction, management, support of wholly 
owned, managed and franchised hotels and 
resorts. 
755 Crossover Lane  
Memphis, TN 38117-4900  
United States 
Sales, design & construction, management, 
support of wholly owned, managed and 
franchised hotels. 
2050 Chennault Dr.  
Carrollton, TX 75006 
United States 
Customer Service 
5323 Millennia Lakes Boulevard, Suite 400  
Orlando, FL 32839 
United States 
Sales, design & construction, management, 
support of resorts and timeshare properties. 
Maple Court, Central Park, Reeds Crescent 
Watford WD24 4QQ 
United Kingdom 
Sales, design & construction, management, 
support of wholly owned, managed and 
franchised hotels and resorts. 
191 West George Street 
Glasgow G2 2LD 
United Kingdom 
Sales, management, support of wholly 
owned, managed and franchised hotels and 
resorts. 
 
 
 
Certificate Expires: 
September 25, 2023 
 
 
 
Certificate Issued: 
September 22, 2021 
Certificate Reissued: 
July 12, 2022 
Certified Since:  
September 26, 2011 
 
 
 
 
 
 
 
 
 
 
Dr. Cem O. Onus 
Managing Director  
DEKRA Certification, Inc. 
1120 Welsh Road, Suite 210 
North Wales, PA 19454 USA 
(215) 997-4519 
http://www.dekra.us/en/audit   
69
HILTON 2022 ESG REPORT
Skip Navigation
CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
SOCIAL IMPACT
GOVERNANCE
APPENDIX
Performance Tables
SASB
GRI
Certification to ISO
DEKRA Assurance 
Statement
Certification to ISO

LIMITED ASSURANCE VERIFICATION OPINION
Based on the process and procedures conducted, there is no evidence 
that Hilton’s GHG and other environmental claims in the following 
Tables a) are not materially correct or a fair representation of GHG data 
and information; and b) have not been prepared in accordance with 
related International Standards on GHG quantification, monitoring and 
reporting, or to relevant national standards or practices.
Reporter
Hilton Inc.
Assurance Provider
DEKRA Certification, Inc.
Reporter Contact
Bharati Bhosale
Lead Verifier
Zed Bates
Senior Reviewer
Cem Onus
Reporting Year
2022
Reporting Scheme
Various - Carbon Disclosure Project, DJSI
Geographical Scope of Assurance
Worldwide
Assurance Scope
CO2, CH4, N20 emissions; Water Use; Energy Use; Waste Generation and Landfill Diversion; Year on Year Changes
Operational Boundaries
Corporate facilities and Owned and Managed Hotels for Scope 1 and 2.
Objectives
An evaluation of the following:
•   Accuracy of publicly reported environmental data , including GHG emissions, water and energy use, and waste 
    generated and diverted from landfills;
•   Accuracy of publicly reported social impact data including youth impacted, volunteering hours, disaster relief 
    and Action Grants funds distributed, number of diverse suppliers and anti-trafficking trainings; and
•   The organization’s controls over its reported ESG data
Criteria
ISO 14064-3:2019 - Specification with guidance for the validation and verification of greenhouse gas assertions.
Level of Assurance
Limited Assurance
Materiality
5% 
Assurance Findings
Verified.
REVIEWED BY
Dr. Cem Onus
Managing Director
DEKRA Certification Inc.
1120 Welsh Rd #210
North Wales, PA 19454
PERFORMED BY
Zed Bates
Lead Verifier
CARB Accredited Verifier
Per Executive Order H-15-171
ASSURANCE SUMMARY
Hilton, Inc. (Hilton) engaged DEKRA Certification, Inc (DEKRA) to provide an 
independent review and third-party assurance of information related to Hilton’s 
Environmental, Social, and Governance (ESG) programs for the calendar year of 
2022. Hilton reports publicly through multiple venues, including but not limited 
to CDP, Dow Jones Sustainability Index, Hilton’s public financial disclosures, and 
Hilton’s Travel With Purpose website (https://esg.hilton.com/.) The Limited 
Verification followed the requirements of ISO 14064-3 - Specification with 
guidance for the validation and verification of greenhouse gas assertions.
2022 Independent Limited Assurance Verification for Hilton Inc.
Publicly Reported 2022 GHG, and Environmental, Social and Governance (ESG) Performance
70
HILTON 2022 ESG REPORT
CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
SOCIAL IMPACT
GOVERNANCE
APPENDIX
Performance Tables
SASB
GRI
Certification to ISO
DEKRA Assurance 
Statement
Skip Navigation

The LightStay system supports the input of accurate data and 
accommodates the needs of hotels globally through a variety of features:
•	
Global conversions: LightStay enables hotels to enter data in a variety 
	
of consumption units, consistent with their utility bill, and provides the 
	
flexibility to enter costs in local currency.
•	
Property variables: LightStay automatically populates weather and 
	
room occupancy on a monthly basis. Floor area and other key details 
	
are included in the Property Profile, which all properties are required 
	
to complete as a brand standard.
•	
Energy consumed from all energy sources (electricity, gas, steam, 
	
chilled water, other).
• 	 Water consumed from all sources, including municipal water supply 
	
and other sources.
• 	 Waste disposal including landfilled and diverted waste streams 
	
(recycled, organic, other).
•	
All applicable volunteering events and donations including food 
	
donations, bath amenities, linens, FF&E, etc.
• 	 As a brand standard, all hotels must also set annual reduction goals 
	
and maintain active energy, water and waste improvement projects.
Hilton tracks and supports hotel compliance with the LightStay brand 
standards globally through the use of LightStay compliance alerts, 
monthly compliance reports, and direct communications with the 
Regional Property Operations and Brand Performance teams.
GHG CLAIM EVALUATION
The data included in Tables 1 through 3 above (“Reported Data”) is managed 
at Hilton’s Corporate Headquarters in McLean, Virginia. For the purposes of 
this report, data listed in Tables 1-2 is considered environmental data, and the 
data in Table 3 is considered social impact data.
The environmental data is based on utility data input by over 7,000 managed 
and franchised properties into LightStay, Hilton’s ESG platform. Launched 
in 2009, LightStay was created to track sustainability performance across 
Hilton’s global portfolio and to help drive adoption of best practices that 
reduce environmental impacts. Hilton works closely with ei3, its technology 
partner and system host, to continually improve the LightStay system 
features for its hotels, owners, and management teams.
As a global brand standard, all managed and franchised hotels must utilize 
LightStay to provide their environmental and social impact data to Hilton. 
The current brand standard requires that hotels input the following data 
into LightStay on a monthly basis:
TABLE 3  SOCIAL IMPACT DATA
Indicator
2022 total
Disaster relief funds distributed to Hilton Team Members 
through the Team Member Assistance Fund
$362,031.77
Volunteering (number of hours)
344,958
Grants awarded to community partners through the 
Hilton Global Foundation
$2,316,000
Team members supported by the Team Member Assistance Fund
1,423
Mandatory Anti-Trafficking Training 
(% of General Managers attesting all hotel Team Members 
have completed)
Managed – 98%
Franchises – 70%
Supplier Diversity Program 
(number of women, minority, veteran and LGBTQ–owned businesses we 
have supported)
2,438
Refugees Impacted (cumulative since 2015)
78,588
TABLE 2  OTHER ENVIRONMENTAL DATA
Indicator
2022 Total 
Intensity 
Intensity
–Change 
from 2021
Energy consumption (MWh)
MWh
MWh/m2
%
Managed
6,800,671
0.2398
7.00%
Franchised
13,127,543
0.2423
-2.23%
Total
19,928,215
0.2414
0.75%
Water consumption
Megaliters
Liters/m2
%
Managed
13,766
485
8.66%
Franchised
25,196
465
7.90%
Total
38,962
472
8.16%
Water withdrawals
Megaliters
Liters/m2
%
Managed
55,065
1,942
8.66%
Franchised
100,784
1,860
7.90%
Total
155,849
1,888
8.16%
Landfilled waste
Metric Tons
MT/m2
%
Managed
92,429
0.0033
15.43%
Franchised
249,702
0.0046
10.07%
Total
342,131
0.0041
11.56%
Waste diverted from landfill
Metric Tons
MT/m2
%
Managed
51,249
0.00181
35.93%
Franchised
21,412
0.00040
-4.34%
Total
72,661
0.00088
20.60%
Waste diversion rate (%)
Managed
35.67%
3.66%
Franchised
7.90%
-1.08%
Total
17.52%
1.10%
TABLE 1  GREENHOUSE GAS EMISSIONS
INDICATOR
2022 Total
–MT CO2e
Intensity 
MT CO2e/m2
Intensity
–Change 
From 2021
Scope 1 Direct emissions
446,084
0.0157
4.24%
Scope 2 Indirect emissions 
(Location-based)
1,922,844
0.0678
4.87%
Scope 2 Indirect emissions 
(Market-based)
1,904,610
0.0672
4.82%
Scope 1 + 2 emissions 
(Location-based)
2,368,928
0.0835
4.75%
Scope 1 + 2 emissions 
(Market-based)
2,350,694
0.0829
4.71%
Scope 3 emissions from 
Franchises
4,020,579
0.0742
-5.50%
Scope 3 emissions from 
Landfilled Waste
86,883
0.0031
15.43%
Scope 3 emissions from 
Business Travel
17,095
—
124.47%
71
HILTON 2022 ESG REPORT
CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
SOCIAL IMPACT
GOVERNANCE
APPENDIX
Performance Tables
SASB
GRI
Certification to ISO
DEKRA Assurance 
Statement
Skip Navigation

Zed Bates
CARB Accredited Verifier
Executive Order H-15-171
Lead Auditor
DEKRA Certification, Inc
Dr. Cem Onus
Managing Director
DEKRA Certification Inc.
Social Impact Data. Properties report volunteer events and participation 
through LightStay. The summary report of the volunteer hours was 
reviewed. Numeric outliers were identified and the specific entries within 
LightStay were reviewed. No discrepancies were noted.
Hilton provides Hilton Effect Grants through the Hilton Effect Foundation 
to properties requesting funds for social or environmental projects. The 
amount transferred from Hilton in 2022 was confirmed by a representative 
from the Hilton corporate accounting department.
Hilton has assigned Anti-Trafficking Training Courses to all properties 
through Hilton University. Records from Hilton University were reviewed.
Hilton’s Supplier Diversity Program currently includes 2,438 diverse suppliers. 
Supplier information is reviewed by two separate third party processes.
ABOUT DEKRA
DEKRA Certification Inc. is a Management System certification company 
that has provided ISO 9001, 14001 and 50001 certification services to 
Hilton since 2010.
Beginning in 2008, DEKRA (then operating as KEMA Registered Quality, 
Inc.) has provided independent validation services to Hilton for their 
LightStay Program. DEKRA did not assist or consult with Hilton at any time 
in generating the Reported Data within the scope of the verification. DEKRA 
has procedures in place to ensure its work is free from bias and is not unduly 
influenced by outside parties. DEKRA employees and contractors who
participated in assurance activities were free from personal, financial, or 
other relationships that would potentially compromise their impartiality.
Likewise, the personnel who performed assurance activities were all 
experienced environmental, sustainability and social responsibility auditors. 
The competence of these individuals is continually monitored and recorded. 
All assurance activities were subject to DEKRA’s peer review and quality 
assurance processes.
ATTESTED BY
RISK EVALUATION
Sufficiency, Appropriateness, and Material misstatement
The sufficiency of data and the appropriateness of both the automated 
LightStay and final corporate analysis were evaluated for sufficiency, 
appropriateness, and risk of material misstatement based on 
analysis methodology.
Sufficiency Risk. Due to the large percentage of reporting properties 
(7085) and the large property pool (6256 Franchised properties and 829 
Managed properties), the Risk of data insufficiency was determined to be 
Low. Annual sustainability results are based on an evaluation of year-over-
year results for a reference group of properties with data verified complete 
and accurate for aggregated reporting purposes. The reference group for 
2022 included 90% of total managed properties, and analysis of the 
reference group’s performance supplied the average values (by region) 
used to complete and correct the data from the remaining properties. 
Data gathered using the LightStay system has been verified at the site 
level by DEKRA site sampling, included in Hilton’s ISO 9001, ISO 14001, 
and ISO 50001 site visits. Data anomalies are analyzed at the site level and 
corrective actions are implemented.
Appropriateness Risk. The automated calculations in LightStay (floor area 
normalization) have been verified for this and all previous reporting cycles 
and no errors have been found. Hence, the Risk of inappropriate analysis in 
the LightStay system was determined to be Low. Data, once it is reported 
into LightStay, is also analyzed at the corporate level annually for anomalies 
and missing data, and properties are excluded from the reference group.
Materiality Risk. Risk of material misstatement was determined to be Low. 
The final analysis by Hilton staff consisted of spreadsheet review and 
identification of anomalies. There were 104 energy-based anomalies at 
the property level identified (1.5% anomaly rate), and the most significant 
have been added to the sampling plan for internal and external audit in 2023. 
Anomalies also include any issues with water use reporting. Materiality of 
the chosen methodology was verified by taking the final result for all prop­
erties not in the anomalous group, using their unmodified (‘raw’) data, and 
comparing it to the final result for all properties with all normalization factors 
active. The raw data showed an intensity of 0.081 Metric tons per square 
meter, while the final data showed an intensity of 0.083 Metric tons per 
square meter. Variance was only 2.25%, well within the 5% materiality limit.
OTHER ENVIRONMENTAL CLAIMS
Water and waste data were both reported into LightStay using the same 
platform as the energy and greenhouse gas data reviewed above. During the 
data cleansing process, the properties’ water use and waste stream data was 
evaluated, consistent with the criteria regarding missing and anomalous 
data above, to determine the reference group and to estimate impacts by 
excluded and new hotels. Water anomalies were added to the audited 
group (see ‘Materiality Risk’ above).
•	
Greenhouse gas calculations: Hilton utilizes The Greenhouse Gas Protocol:
	
A Corporate Accounting and Reporting Standard (Revised Edition). 
	
Historical emissions factors for electricity, natural gas and other energy 
	
sources are stored in LightStay and used to calculate the hotel’s Scope 1, 2,
	
and 3 emissions. Location-based electricity CO2e emissions factors are 
	
updated annually in LightStay for the current calendar, based on the most
	
recent and accurate source data available for the country or subregion.
•	
Compliance Alerts: The LightStay system generates monthly alerts for 
	
incomplete or out-of-range consumption values. Hotels have 60 days 
	
to enter their utility bills or they will receive an alert message in LightStay. 
	
Hotels must address all outstanding alerts within 30 days to remain in 
	
compliance with the brand standards.
•	
LightStay Training: All new hotels must complete an online LightStay 
	
training course through Hilton University within three months of opening. 
	
Advanced courses are available and LightStay offers extensive user 
	
guidance and how-to-guides.
•	
LightStay Support: Hotels are encouraged to contact the LightStay 
	
Support team to help understand their alerts and correct any data input 
	
errors. LightStay Support attempts to contact hotels directly to resolve 
	
major data issues and may also correct obvious decimal or unit errors, 
	
with notification sent to the hotel.
Since 2010, hotel utility data in LightStay has been used for Hilton’s external
reporting of energy, emissions, water, and waste impacts. Hilton and its 
consultants have followed a consistent methodology, adapted to meet 
the company’s Environmental, Social and Governance (ESG) strategy, 
Travel with Purpose reporting requirements.
Consistent with Hilton’s 2030 Travel with Purpose goals, Hilton measures 
and reports annual sustainability performance using the floor area intensity 
metric (consumption per square meter of total gross building area).
REPORTING SCOPES: 
Scope 1 includes all on-site GHG emissions from fuel use, almost exclusively 
natural gas for comfort heating and hot water generation. 
Scope 2 includes all grid electricity used by Hilton’s managed hotel properties. 
The individual hotel CO2e emissions factors for the reference group 
were verified based on the emissions source data provided by country or 
subregion (i.e., US eGRID, DEFRA, IEA).
Scope 3 includes all emissions resulting from both on-site emissions and 
grid electricity at the Franchised hotels, as well as emissions relating to 
Managed hotel landfilled waste and Corporate business travel. Again, 
CO2 emissions factors were verified for different countries and subregions 
based on international standard data.
72
HILTON 2022 ESG REPORT
CONTENTS
INTRO
TRAVEL WITH  
PURPOSE
GOAL TRACKER
ENVIRONMENTAL  
IMPACT
SOCIAL IMPACT
GOVERNANCE
APPENDIX
Performance Tables
SASB
GRI
Certification to ISO
DEKRA Assurance 
Statement
Skip Navigation

Waldorf Astoria Los Cabos Pedregal
7930 Jones Branch Drive McLean, Virginia 22102, USA