2023
ESG REPORT
Building the
Next 50 Years, 
Responsibly

TABLE OF CONTENTS
CSI’S ONGOING COMMITMENT 
TO SUSTAINABILITY.
ESG-related issues are an important part of every organization, large or small. 
They were an important part of CSI’s business when we had 10 employees 
and are equally as important now that we have more than 1,500. We have 
been a leader in environmental, social and governance areas for decades. 
Specifically, for our business model, it simply made sense to be efficient and 
recycle off-lease equipment from the start. 
In addition to helping organizations keep up with digital transformation 
through regular refresh, we extend the life of their off-lease equipment in the 
secondary market through our ITAD subsidiary, EPC Global Solutions.
Re-use is the most effective way to eliminate e-waste and the core of a green 
economy. Anything that cannot be resold is properly recycled, reducing the 
need to mine for additional raw materials in order to make new technology.
OUR ESG JOURNEY
EPC’s state-of-the-art electronics recycling machine in Wright City, Mo.
of all lease returns are 
resold. The remaining 
10% are properly 
recycled down to 
raw materials and 
repurposed. 
90%
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Investing in your growth since 1972.
03 | OUR ESG JOURNEY
04 | MESSAGE FROM THE CEO 
05 | MESSAGE FROM TOKYO CENTURY 
06 | SUSTAINABLE IT FINANCING 
07 | ESG GOALS 
37 | GOVERNANCE
38 | HOW WE HOLD OURSELVES
        ACCOUNTABLE 
39 | COMMITTED TO INTEGRITY 
08 | ENVIRONMENTAL
09 | HOW WE HELP THE ENVIRONMENT 
10 | ENHANCING THE CIRCULAR ECONOMY
11 | EPC CERTIFICATIONS 
12 | ENVIRONMENTALLY - FRIENDLY
        SOLUTIONS  
13 | SUSTAINABLE ASSET LEASING IN
        SPAIN 
14 | TAKING ENERGY EFFICIENCY TO
        THE NEXT LEVEL 
15 | BALANCING UNAVOIDABLE
        EMISSIONS 
16 | SOCIAL
17 | HOW WE HELP OUR
        COMMUNITIES 
18 | UMSL 
20 | EDUCATION 
21 | ST. LOUIS REGIONAL BUSINESS
        COUNCIL SUPPORT 
22 | ADVANCING HEALTHCARE 
24 | FUNDRAISING 
26 | RONALD MCDONALD HOUSE
        CHARITIES 
25 | THROUGHOUT THE COMMUNITY
23 | STRIVING TO KICK CANCER
        FOR GOOD  
27 | A HOME AWAY FROM HOME FOR
        FAMILIES WITH SICK CHILDREN  
28 | CSI CONTRIBUTES GLOBALLY 
31 | STEINBACK SALVER 2023: CHANGE
        THROUGH CHARITY  
32 | CHARITABLE GIVING 
33 | DIVERSITY, EQUITY AND
        INCLUSION 
34 | COMMITMENT TO EMPLOYEE 	
        DEVELOPMENT 
36 | HOLISTIC WELLNESS 
29 | COMMITTED TO WORLDWIDE 	
        SUPPORT 
30 | MORE GIVING BACK MOMENTS 
35 | INVESTING IN OUR PEOPLE IS 	
        KEY TO OUR SUCCESS

Since issuing our inaugural ESG report last year, a lot has happened 
at CSI. We launched subsidiaries in Denmark, Sweden, Indonesia, 
Taiwan and Thailand, and welcomed more than 100 new 
employees. 
The expansion didn’t stop with the leasing side of our business. 
We also acquired a leading IT asset disposal company in Germany, 
opened new facilities in Colombia and Spain, and moved to a larger 
facility in Mexico. All told, we now have 21 IT remarketing and 
recycling facilities spanning 815,000 square feet – more than any 
other IT leasing company in the world. We expect to process more 
than 2 million assets in 2023. This not only helps our customers 
with a more local solution for environmentally-friendly IT disposal, 
but also helps multinational businesses by providing a consistent 
approach to IT disposal in more markets around the globe.
Steve Hamilton
Chairman & CEO
All this growth is certainly exciting. But I am also very proud of CSI’s, along with our employees’, 
commitment to the community. We have done an incredible amount of fundraising and 
volunteering since our last report. We celebrated our 50th anniversary in a very philanthropic way 
all year long. As a presenting sponsor of the American Cancer Society’s Champions of Hope Gala, 
an event in which I was honored to co-chair, CSI and its employees collectively donated more than 
$200,000 to the cause. Additionally, we spent countless hours planning this spectacular event that 
raised more than $1.37 million to support the Society’s mission.
We rounded out our anniversary year with a $50,000 donation to the University of Missouri-St. 
Louis (UMSL) for five Opportunity Scholarships for students from an underrepresented school 
district interested in studying business administration.
But this is just the tip of the iceberg. As you will see, we’ve also donated our time and money to 
numerous causes important to our employees throughout the world. Because what’s important to 
them is important to CSI.
With this second edition of our ESG report, I can say with conviction that we have honored our 
commitment to enhancing all aspects of our ESG initiatives.
MESSAGE FROM THE CEO
The Tokyo Century Group’s commitment to sustainability is driven by its pursuit of sustainable 
development and higher corporate value as a financial services company, and it thereby 
contributes to the creation of an environmentally sound, sustainable economy and society as 
stated in its management philosophy. This commitment to building a sound company extends to 
its employees. TCC’s President and CEO, Koichi Baba has stated:
WE INTEND TO BE A 
COMPANY THAT PROVIDES 
AN ENVIRONMENT IN 
WHICH EMPLOYEES CAN 
ALWAYS ACQUIRE NEW 
SKILLS, DEMONSTRATE THEIR 
CAPABILITIES, AND EXPERIENCE
SUCCESS IN THEIR WORK.
Koichi Baba
Tokyo Century Integrated Report 2022
As a foundation for supporting those activities, 
CSI’s ESG Committee serves as an organization for 
planning, promoting and integrating sustainable 
corporate activities to respond to key issues 
in sustainability. CSI recognizes that creating 
a sustainable business is about more than the 
bottom line. It also involves addressing the needs 
of employees, customers, and society as a whole. 
We have been in business for over 50 years 
because we have stayed innovative and flexible 
to our customers’ needs and treat our customers 
fairly and with integrity. We also provide an 
enjoyable and rewarding work environment 
that fosters personal development and growth 
regardless of gender, race, ethnicity, sexual 
orientation or any other protected class. We care 
about the communities in which we do business 
and encourage our employees to give back. TCC 
recognized all these marks of a sound, sustainable 
business when it acquired CSI in 2016. Together, 
TCC and CSI are creating a forward-thinking, 
profitable business while contributing to society 
for many decades to come. 
Creation of new businesses 
driven by technical innovation. 
Contribution to social 
infrastructure development. 
Contribution to a 
decarbonized society. 
Enhancement of work 
environment, leading to 
strengthening human resources. 
Sustainable resource use. 
TCC and CSI are committed to the five 
sustainability issues that are most material 
to our stakeholders:
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Investing in your growth since 1972.
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Investing in your growth since 1972.

Taking a Circular Lifecycle Approach
CSI has designed the entire IT asset lifecycle to simplify the process of managing a sustainable 
technology platform. Our customers can access, manage and update their IT needs with our simple, 
secure and sustainable solutions.
By implementing a proper IT lifecycle strategy with CSI, 
organizations are contributing to the circular economy:
SUSTAINABLE IT FINANCING
Organizations get the 
technology they need on their 
schedule to fit within budget 
and free up cash flow.
ACQUIRE
When it’s time to upgrade their 
IT infrastructure, they are able to 
ensure the latest technology is in 
place so the organization is always 
running at maximum efficiency.
REFRESH
They gain control of their IT 
infrastructure with our
online tool, MyCSI, and integrate 
asset information with their 
systems, such as ServiceNow.
MANAGE
All assets that are returned at 
the end of the lease are audited, 
tested and repaired, if needed.
Refurbish.
After data wiping, we resell 
retired IT equipment. This 
extends its useful life, 
conserves resources and keeps 
e-waste out of landfills.
Remarket.
Equipment that cannot be resold 
is broken down into raw materials 
and appropriately recycled.
Recycle.
HOLDING OURSELVES TO 
HIGHER STANDARDS
In addition to helping our customers enhance the circular economy through 
IT lifecycle services, we also set ambitious ESG goals and continuously work 
toward achieving them. Led by our Chief Compliance Officer and our global 
ESG committee, our ESG initiatives are designed to reduce our impact on the 
environment, enhance our sustainability goals and conduct all aspects of our 
business in a socially responsible way. This report outlines the many ways CSI 
holds itself to a higher standard:
We take business conduct, ethics and 
compliance very seriously, not only 
with our customers and business 
relationships, but with every single 
employee around the world. 
Governance
G
CSI has a history of supporting not 
only the communities in which 
we live, but also those in need 
throughout the world. 
Social
S
From proper recycling to tracking 
and reducing our carbon footprint, 
we consider the environment 
and sustainability in our business 
decisions.
Environment
E
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Investing in your growth since 1972.
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Investing in your growth since 1972.

ENVIRONMENTAL
 
of the remaining 
returns are 
properly recycled 
down to raw 
materials.
10%
of lease returns 
are remarketed 
every year.
90%
Contracts and 
legal documents 
were signed 
electronically 
in 2022. This is 
a 25% increase 
from 2021. 
This significantly 
reduced paper, 
toner and the 
need to ship 
documents.  
10,000+
pounds of 
e-waste are 
recycled 
each year.
3 million
HOW WE HELP THE ENVIRONMENT
Committed to $100 million 
in green financing from 
2022-2027.
In 2022, we committed 
to transitioning all new 
company-owned vehicles to 
electric wherever possible.
As of Q3 2023, we have replaced 
25% of our gas-powered vehicles 
with EVs.
To date, we have installed electric 
vehicle charging stations in two 
countries, with more coming soon. 
We offer customers an 
easy way to offset the 
carbon produced from 
their leased technology 
through Carbonfund.org, 
part of ClimeCo.
Customers have access to sustainability 
reports outlining how much e-waste 
avoided landfills by choosing CSI
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As one of the world’s leading global ITAD providers, EPC’s premium service offering and geographic 
footprint is unmatched in the industry. From a wide range of data security options to environmentally 
sustainable disposal, our comprehensive solutions cover every aspect of IT disposal. 
EPC owns and operates numerous facilities strategically located throughout the Americas and 
Europe, and also has an extensive network of carefully vetted equipment processors worldwide. In 
fact, we recently increased our footprint by purchasing a highly experienced and state-of the art ITAD 
processor in Germany and opened a new facility in Colombia, with plans for further expansion in the 
near future.
Since 1984, EPC’s mission has been to provide organizations around the world with a premium, 
flexible and secure strategy for sustainable IT disposal that delivers real return on their technology 
investment. As a wholly-owned subsidiary of CSI Leasing, EPC is integral to our global network.
ENHANCING THE 
CIRCULAR ECONOMY
Mission
To provide organizations around the world with a premium, flexible and secure strategy for 
sustainable IT disposal that delivers real return on their technology investment.
Environmental Policy Statement
EPC is committed to the prevention of pollution and the 
maintenance of a safe workplace that is free from hazardous 
e-waste and other pollutants.
Social Responsibility Statement
EPC strives to create an environment where our community and 
employees are safe and enabled to grow professionally. We are a 
proud contributor to local and national community efforts and are 
dedicated to creating positive change throughout our workforce.
Sustainability Statement
EPC strives to stay at the forefront of global sustainability initiatives 
to preserve natural resources and help customers enhance green 
initiatives with transparency.
EPC CERTIFICATIONS
e-Stewards
Highest industry standard for 
globally responsible electronics 
recycling and reuse.
Blancco Platinum Partner
Signifies commitment to 
providing high quality auditable 
data erasure solutions.
Microsoft Authorized 
Refurbisher (MAR)
Allows organizations to 
professionally refurbish Windows 
devices and preinstall genuine 
Microsoft software.
NAID AAA Certified
Verifies that secure data 
destruction services are 
compliant with all known data 
protection laws.
I-SIGMA Member
The industry trade association 
for secure data destruction 
and records and information 
management service providers. 
R2v3 
Sets the standard for used 
electronics, addressing the full 
reverse supply chain from first use 
through end-of-life and includes 
environmental, health & safety, 
quality, and data security standards.
ISO 45001
Occupational Health and Safety 
Management Systems
Aims to improve occupational 
health and safety, eliminate 
workplace hazards and 
minimize risks. 
Specifies the requirements 
that an organization can use 
to enhance its environmental 
performance.
ISO 14001
Environmental Management 
Systems
Specifies requirements for 
meeting customer and regulatory 
requirements, along with 
enhancing customer satisfaction.
ISO 9001
Quality Management Systems
Process-certified for the collection and return (secured transport) of IT products and 
the deletion (by software, degaussing and destruction) of supplied data carriers.
DEKRA (process-certified data carrier software data deletion) 
Degaussing, Disk Destruction and Secured Transport 
Data and document destruction process in accordance with DIN SPEC 66399 Office 
and data technology  - Destruction of data carriers Part 3. 
DEKRA DIN 66399-3 (process-certified  data carrier destruction) 
Collection and Transport, Storage, Stationary and Mobile Destruction
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ENVIRONMENTAL
10
ENVIRONMENTAL

In 2008, CSI introduced a sustainable asset leasing 
solution in Spain. Since then, we have successfully leased 
green equipment worth nearly $137 million. Initially, our 
offerings included LED lighting, solar panels and biomass 
boilers. However, in the past two years, there has been 
an increasing demand for energy-efficient solutions from 
our customers. 
With 15 years of experience as a leader in the Spanish 
banking sector, we have diversified the green portion of 
our portfolio. Our current offerings include: 
In recent years, there has been 
a growing interest in sustainable 
solutions within the banking sector in 
Spain. CSI has been at the forefront of 
this movement, proactively developing 
energy efficiency solutions through our 
banking programs. 
SUSTAINABLE ASSET LEASING IN SPAIN 
ENVIRONMENTALLY-FRIENDLY 
SOLUTIONS
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ENVIRONMENTAL
CSI Mexico held an internal campaign called “Sin contaminación por plásticos” (no plastic 
contamination) to promote responsible plastic use. During this campaign they shared 
relevant information with employees on what to do daily to contribute and encouraged 
efforts on an ongoing basis. As a result of this campaign, each employee now carries his/
her own reusable water bottle, significantly reducing plastic consumption.   
Responsible Plastic
55%
photovoltaic
40%
energy efficiency
5%
electrical machinery 
& vehicles
CSI Central America recently launched new eco-friendly fleet solutions. In early 
August 2023, Panama delivered 16 electric vehicles to one of its customers that 
specializes in package logistics. The launch of our electric fleet solutions helps 
promote environmentally responsible business practices in the region.
Eco-Friendly Fleet Solutions
In the first half of 2023, EPC opened two new facilities on opposite sides of the world 
to better service our customers. EPC Colombia, located in Bogota, is more than 8,000 
square feet and has the capacity to process 2,000 assets per month. EPC Spain, 
located in Madrid, is more than 17,000 square feet with the capacity to process up 
to 50,000 assets per year with the capacity to scale to more than 134,000 assets as 
needed. Our EPC operation in Mexico also moved to a new, larger facility, tripling its 
previous footprint.
Expanding Our ITAD Footprint
These expansions will provide secure and 
sustainable ITAD services throughout Latin 
America and Europe as well as reinforce CSI’s 
and EPC’s goal of creating a global strategic 
alliance for ITAD services with our customers.
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ENVIRONMENTAL

EPC’s facility in Frankfurt, Germany
EPC Germany is at the forefront of environmental consciousness, not only offering sustainable asset 
disposal solutions to businesses for their outdated equipment, but also taking substantial measures 
to reduce the environmental footprint of their operations.  
At the core of EPC Germany’s sustainability efforts is its unwavering commitment to reducing energy 
consumption. Recognizing the importance of curbing energy usage, the company has made it a top 
priority. To achieve this, EPC Germany has installed an in-house photovoltaic system that generates a 
substantial amount of the electricity needed to power its operations. Complementing this renewable 
energy source, EPC Germany also procures the remaining energy from other green alternatives, 
ensuring that its operations are powered by clean and sustainable sources.
However, EPC Germany’s dedication to sustainability goes beyond energy management. It has 
implemented comprehensive recycling and reuse initiatives for packaging materials, making 
a significant contribution to waste reduction and resource conservation. Instead of relying on 
disposable alternatives, CSI Germany maximizes the reuse of pallets, demonstrating its commitment 
to minimizing waste and promoting circularity.
EPC Germany: Pioneering Sustainability in Asset Disposal 
TAKING ENERGY EFFICIENCY TO 
THE NEXT LEVEL
Another area where EPC Germany excels is in its relentless pursuit of emission reduction. While 
EPC Germany strives to minimize its own carbon footprint, it understands that some emissions are 
unavoidable. To address this, it actively engages in projects focused on reforestation and forest 
protection. In 2013, EPC Germany embarked on an ambitious reforestation project in Einbeck, in close 
collaboration with PRIMAKLIMA, a non-profit organization dedicated to combating climate change 
through global tree planting and forest preservation efforts. This initiative transformed previously 
agriculturally utilized land into a thriving forest, populated with native tree species.
Furthermore, this project seamlessly integrates into a school forestry program, providing a valuable 
platform for sustainable education. 
EPC Germany’s sustainability initiatives have not gone unnoticed. Since 2018, its efforts have been 
recognized and awarded by the esteemed PRIMAKLIMA association. This recognition serves as tangible 
proof that EPC Germany meticulously balances all CO2 emissions originating from their facilities.
OVER 2,000 TREES HAVE BEEN PLANTED ACROSS 0.43 HECTARES, 
EFFECTIVELY OFFSETTING A STAGGERING 4.3 TONS OF CO2 
ANNUALLY IN EINBECK, GERMANY.
BALANCING UNAVOIDABLE 
EMISSIONS
The Donald Danforth 
Plant Science Center
CSI is a corporate sponsor 
of the Danforth Plant 
Science Center whose 
mission is to “improve the 
human condition through 
plant science” in an 
environmentally efficient 
and sustainable manner. 
Missouri Botanical 
Gardens
CSI is a corporate sponsor 
of the Missouri Botanical 
Garden, a leader in 
plant conservation, 
sustainable gardening 
and biodiversity. 
HR & Compliance Summit
Supporting Environmental Organizations
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ENVIRONMENTAL
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ENVIRONMENTAL

CSI has a proud history of charitable giving both monetarily and in service. Here are 
just a few ways we and all of our employees around the world help local, national and 
international non-profit and charitable organizations.
HOW WE HELP OUR COMMUNITIES
SOCIAL
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SOCIAL
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DEI Accelerator Sponsorship
CSI is a significant contributor to the University 
of Missouri – St. Louis (UMSL) Diversity Equity 
& Inclusion Accelerator which provides funding 
to minority-led entrepreneurs. The program is 
in its third year of helping diverse entrepreneurs 
from underrepresented communities improve 
their fortunes through a non-dilutive capital 
investment as well as participation in an eight-
week business development program that 
includes mentorship by subject matter experts 
and customized educational support from 
faculty members in UMSL’s College of Business 
Administration. The entrepreneurs are also 
paired with paid student interns and given help 
with research, writing grant applications and 
other guidance.
This year the scholarships went to six companies, 
ranging from a car air freshener and deodorizer 
company to a customizable web-based solution 
for teaching soft skills.
CSI is an Alliance Sponsor
To help commemorate CSI’s 50th anniversary, we pledged $50,000 to the University of Missouri-St. Louis 
(UMSL) for an Opportunity Scholarship worth $10,000 per year for the next five years. The scholarship is 
intended to give preference to students from the Ferguson-Florissant School District who are interested 
in studying business administration. CSI previously sponsored scholarships intended to target students 
who might not otherwise be able to afford tuition.   
“As an alumnus of both UMSL and the Ferguson-Florissant School District, this is personal for me. We 
don’t do things on our own in life. We need support from other people and for me this certainly started 
at UMSL,” said Steve Hamilton, chairman and CEO of CSI Leasing. “Being able to pay it forward and give 
aspiring students a lift to help them transform their lives is an honor. I am proud that CSI is helping build 
the next generation of St. Louis business leaders.”  
UMSL’s Opportunity Scholars Program provides a unique opportunity for high school students to 
receive a scholarship to the University of Missouri-St. Louis, as well as the opportunity to develop 
career experience. The program focuses on academically gifted first-generation college students and/or 
students majoring in certain academic fields who are underrepresented in the work force. 
Opportunity Scholarship 
Chairman and CEO Steve Hamilton received a 2022 Distinguished Alumni Award from the University 
of Missouri-St. Louis (UMSL) at its 31st Annual Founders Celebration. The UMSL Alumni Association 
honors individuals who have distinguished themselves by obtaining the highest level of professional 
accomplishments and who possess the highest standards of integrity and character to positively 
reflect and enhance the prestige of the University.
Steve earned a bachelor’s degree in business administration from UMSL in 1977 before receiving a 
Juris Doctorate from Washington University in 1980. Throughout Steve’s tenure at CSI, he has hired 
and mentored many UMSL graduates, not just from the St. Louis area, but from all over the world. He 
also serves on the UMSL College of Business Leadership Council. 
Distinguished Alumni 
“I am honored and humbled to receive this award. 
UMSL gave me a chance. Without my start there, 
I probably wouldn’t be anywhere close to where 
I am today in terms of being successful in the 
business world. I’ve been with CSI for over 40 years 
now, and today, the company is largely managed 
by UMSL graduates. We recognize that UMSL 
graduates are people we want to employ.” 
Steve Hamilton
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SOCIAL
18

EDUCATION
Co-op Program in Canada
To foster new talent in Canada, CSI implemented 
a co-op program with a local community college 
in which students attend classes for four months, 
then attend a work term at CSI for four months. 
Alternating school and work terms continues 
throughout the student’s three-year program. 
During this time, students learn many skills that 
help prepare them for the future. Students gain 
a wide variety of experience, not only within the 
IT leasing industry, but also learn the importance 
of time management and meeting deadlines, 
how to interact with customers, how to follow 
proper procedures, organizational skills, accuracy, 
accountability, and more. To date, six students have 
participated in the program, two of which have 
joined CSI full-time after completing the program.   
Every year, EPC facilities around the world 
donate thousands of refurbished computers to 
underserved schools, communities and other 
organizations to help reduce the digital divide.
EPC
ST. LOUIS
CSI is a member of the St. Louis Regional Business Council, 
which represents 100 business leaders, and member companies 
collectively employing more than 120,000 associates and 
generating more than $65 billion in annual revenue. 
The RBC funds programs designed to further:
Through investments 
in under-resourced 
neighborhoods.
Quality of Life
Via programs designed to 
reduce violent crime.
Public Policy
Including helping job-seekers 
access education and 
training needed to succeed 
in the labor market.
Workforce 
Development
Talent Development
Via executive mentoring of 
university students.
Via investing in and 
supporting schools that 
educate disadvantaged 
youth.
K-12 Education
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SOCIAL

American Cancer Society 
Champions of Hope Gala
ADVANCING HEALTHCARE
Every year since the inaugural event in 2016, CSI has 
sponsored the Champions of Hope Gala to support the 
American Cancer Society’s (ACS) mission. The 2022 gala, 
held on November 12, was especially important for us 
as CSI was a presenting sponsor and Steve Hamilton 
co-chaired the event along with Tim Figge, CEO of 
Hussmann Corporation, both of whom are members 
of the CEO’s Against Cancer – St. Louis Chapter. Funds 
raised at the gala were for an often-overlooked cost of 
cancer – lodging and transportation grants for patients 
needing help with access to treatments.
As a presenting sponsor, CSI was also responsible 
for helping to plan the event. Autumn Harris, Carrie 
Morales, Jonathan Sachs and Rachel Fick were members 
of the planning committee, representing the auction, 
entertainment, and marketing and communications sub-
committees. Beginning in February 2022, the committee 
met monthly to plan every detail of this extraordinary 
event that hosts more than 400 of St. Louis’ most 
affluent and influential corporate and community 
leaders. The committee planned the entertainment, 
décor, promoted the event, secured auction items, and 
much more. CSI, along with several employees, donated 
or secured many items for the silent auction, including 
several rounds of golf at many of St. Louis’ most 
prestigious country clubs, wine, airline tickets, hotel 
stays, restaurant gift cards and more.
STRIVING TO KICK CANCER 
FOR GOOD
In addition to the planning committee, every year the gala has a Host Committee 
consisting of influential leaders from St. Louis’ business and philanthropic community 
who are passionate toward the mission of the American Cancer Society. The Host 
Committee helps lead the procurement of revenue from some of St. Louis’ most 
generous individuals. This year, CSI’s Matt Bauer and Michael Vienhage and EPC’s 
Pat Laughlin joined the Host Committee and collectively raised tens of thousands of 
dollars, adding to CSI’s previous $75,000 sponsor donation.  
This year the event theme, “Kicks for Cancer,” encouraged attendees to coordinate 
their black-tie attire with sneakers or laces with the cancer awareness color of their 
choice. Steve was supporting two cancers that are close to the CSI family. He paired 
his orange shoes dedicated to a fellow colleague battling kidney cancer with purple 
laces supporting pancreatic cancer in honor of Ken Steinback. Attendees were 
supporting a rainbow of colors bringing awareness to all forms of cancers the ACS is 
dedicated to combating.   
More than 40 CSI employees, spouses and friends attended the event. The evening 
started with a cocktail reception featuring a specialty lavender cocktail, a color that 
represents all cancers. When guests were seated, the lights dimmed and the audience 
was treated to a spectacular performance from iLuminate, an electrified glow in the 
dark dance company featured on America’s Got Talent. When the the performance 
concluded, the house lights came on to reveal the co-chairs on stage.
After the show, Steve took the stage to deliver an inspirational welcome speech and 
touched on the importance of the ACS mission and the purpose of the event – “to 
give until it hurts” and to help kick cancer to the curb for good. He also paid tribute to 
CSI’s beloved founder, Ken Steinback, who was a generous supporter of the ACS and 
the gala.
There were many points of inspiration throughout the evening, but most notable 
was a video of a grant recipient who told her story, alongside her oncologist. She 
was diagnosed with breast cancer and did not have the means to get to and from 
treatments every day. The ACS grant allowed her to access treatments, and today, she 
is thriving, living her life, raising her children, and attributes this to the grants she was 
afforded. 
All told, the evening raised an impressive $1.37 million! CSI is grateful for everyone 
who donated their time and financial resources to this amazing event. Together, we 
are making an impact on the lives of cancer patients throughout Missouri and beyond. 
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SOCIAL

FUNDRAISING
THROUGHOUT THE COMMUNITY
In April 2023, 61 employees participated in the Fit2BeCancerFree Challenge 
to support the American Cancer Society. Over the course of three weeks, CSI’s 
participants walked 11,766,989 steps totaling 5,444 miles. Two of our executives, Tom 
Brown and Paul Keefe participated in the CEO Challenge. Paul placed 10th, and Tom 
impressively came in 1st place nationwide! Tom and Paul achieved a combined step 
count of 185,916! We raised $5,035 throughout the event, surpassing our goal. 
Fit2BeCancerFree
Tom Brown
Paul Keefe
61 participants
11,766,989 steps
5,444 miles
185,916 CEO Challenge steps 
$5,035 raised
For the third year in a row, CSI’s Baldy Locks team had their heads shaved to 
support the American Cancer Society’s Hope Lodge in St. Louis through their 
Shave to Save STL fundraising event. We were again overwhelmed by the 
generosity of the donors as the team raised nearly $8,575 and were once again 
the top fundraising teams in St. Louis! All told, the event raised $130,000.
Shave to Save: The American Cancer Society 
CSI held two volunteer days paying-it-forward at the St. Louis Foodbank. 
The St. Louis Foodbank provides food assistance to 608 communities 
across the bi-state area (Missouri and Illinois). In 2022, 54 million pounds 
of food were distributed at no cost to recipients. Every month, the 
Foodbank provides approximately 8,000 boxes of food to senior citizens. 
The boxes contain canned and dried goods for food preparation at home.  
During the first volunteer day, CSI’s internal audit team prepared bag kits 
for the Foodbank’s largest food drive of the year. It is a partnership with 
the mail carriers, who drop empty bags at homes in the St. Louis area and 
collect them, filled with canned and dry goods, the following weekend. 
Over 700 bag kits were prepared by the CSI team alone. The second 
volunteer day, a group of employees processed 10,750 lbs. of food, 
enough to provide 8,776 meals. The members of both teams unanimously 
agreed that the most enjoyable part of the day was not only having 
fun together but being able to help hundreds of people. Daniel Matos, 
manager of internal audit, related the volunteer activity to his work, “As 
internal auditors, we strive to educate people about CSI’s processes, 
policies and philosophy. Our goal is to help the company and help people. 
This volunteering seems like a new way to continue to help others.” 
St. Louis Area Foodbank 
EPC St. Charles donated food, goods and money to FISH of St. Charles County Food Pantry and 
Thrift Store. FISH’s mission highlights its commitment to serving the less fortunate. Distributing 
over 60,000 clothing units, 3,000 pairs of shoes, and essential linens yearly, FISH’s support 
reaches over 5,500 individuals, with food assistance integrated into two-thirds of all orders. 
The charity continues to be completely managed and operated by more than 80 volunteers, 
each of which share the same passion as EPC - to make a meaningful impact in the community.
Funds and Food for FISH
Every year, CSI holds a donation 
day in support of the St. Louis Area 
Foodbank to provide meals for those 
in need.In 2023, we donated enough 
food and money to provide over
956 meals.
In April, CSI employees raised $2,300 during an internal silent auction, bidding 
on items donated by the company, ranging from concert tickets to massages.
Silent Auction
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For the first time since 2019, CSI’s Chili Cook-Off returned to the St. Louis office 
to raise funds for the Ronald McDonald House Charities. This year’s event had 28 
contestants and raised nearly $1,300.
10th Annual Chili Cook-Off 
CSI’s support does not stop with writing a check. For decades, our employees have 
regularly volunteered their time to cook meals for families staying at the Ronald 
McDonald House while their children receive much needed care at area hospitals.
Help Beyond Financial Assistance 
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OVER THE LAST 27 YEARS, CSI HAS DONATED 
MORE THAN $400,000 TO RMHC. IN 2022 
ALONE, CSI DONATED $30,000 FROM 
EMPLOYEE AND COMPANY CONTRIBUTIONS. 
A HOME AWAY FROM HOME FOR 
FAMILIES WITH SICK CHILDREN
“Helping give families a hot meal in a 
comforting environment during such 
difficult times is such a humbling feeling. It 
might be a small gesture, but it gives them 
an escape from an otherwise stressful 
situation,” said Matt Bauer, Director of 
North American Vendor Programs and 
CSI’s primary liaison with RMHC. 
More and more families are travelling to St. Louis, where CSI is headquartered, 
to seek life-saving care at our renowned pediatric hospitals. With the  expense of 
travel added to the cost of  treatment, many families face financial burdens. The 
Ronald McDonald House Charities (RMHC) help to alleviate these concerns by 
providing a home-away-from-home for seriously ill children and their families with 
a $34 million investment funded by donations.
In early December 2022, the charity hosted a Groundbreaking Ceremony for a 
new St. Louis City Ronald McDonald House. The new house will be one of nearly 
400 locations worldwide that help families stay close to their sick children when 
they need to heal. It will have 72 bedrooms, increasing overall capacity and 
serving approximately 450 additional families each year. The house will include an 
industrial kitchen and a full-time chef on staff to provide guests with nutritious and 
comforting meals.
CSI’s Matt Bauer attended RMHC’s elevator shaft signing event on behalf of CSI 
to show our long-standing commitment to the organization. The new facility is 
expected to open in 2024.  
RONALD MCDONALD HOUSE 
CHARITIES
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CSI CONTRIBUTES GLOBALLY
CSI Czech: Enhancing Community Well-being Through 
Outdoor Gardening Initiative 
CSI Czech recently demonstrated their 
commitment to community engagement by 
organizing an outdoor gardening initiative at 
Olivova dětská léčebna, a renowned children’s 
hospital, by trimming bushes, cleaning up litter, 
and removing weeds. Their efforts aimed to create 
inviting and vibrant outdoor spaces for the young 
patients and their families. 
CSI Nordics, in collaboration with AmCham Norway, participated in a fundraising event during the 
annual Thanksgiving Charity Dinner organized by AmCham to support the Norwegian Refugee 
Council (NRC). The NRC operates in multiple countries, with a particular focus on Ukraine.  
Each year, the NRC provides critical assistance to millions of people, addressing immediate 
humanitarian needs, preventing further displacement, and striving towards durable solutions in 
over 40 countries. The NRC provides vital access to education, food, legal aid, shelter, and clean 
water. Additionally, the NRC advocates for the rights and well-being of displaced people, often in 
challenging and dangerous circumstances. 
CSI Nordics’ support enables the NRC to reach and assist more of the world’s most vulnerable 
individuals and communities.
CSI Nordics Supports Norwegian Refugee Council’s 
Humanitarian Efforts in Ukraine
COMMITTED TO WORLDWIDE 
SUPPORT
CSI Germany participates at J.P. Morgan Corporate Challenge, 
Fostering Team Spirit and Well-being 
CSI Germany employees demonstrated exceptional unity 
and determination as many participated in a 5.6km race 
organized by J.P. Morgan Corporate in Frankfurt.
The J.P. Morgan Corporate Challenge, the world’s largest 
corporate running event, spans 15 locations across 
eight countries and six continents. It offers companies a 
unique opportunity to bond through shared experiences 
of fitness and friendly competition, bridging the gap 
between work and wellness. 
J.P. Morgan also contributes to local not-for-profit 
organizations in each of the 15 Corporate Challenge 
locations worldwide. 
CSI Germany’s participation in this event exemplifies its 
commitment to ESG principles and its belief in fostering a 
culture of teamwork and well-being.
CSI UK and Freedom Tech: Supporting Local Charitable Causes 
In solidarity with Red Nose Day, an annual event 
organized by Comic Relief, CSI UK and Freedom 
Tech united in support. Employees proudly 
wore red attire and generously made donations, 
demonstrating their commitment to ending child 
poverty.
The funds raised will contribute to critical programs 
that aid vulnerable children and families on a global 
scale. 
Additionally, the teams organized a festive picnic. 
This event provided an opportunity for employees 
to come together in celebration while supporting a 
worthy cause. Each participant donated to WWF-
UK, a leading conservation organization dedicated 
to wildlife protection and climate change mitigation. 
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MORE GIVING BACK MOMENTS
CSI Slovakia Empowers Education and Robotics Through 
Charitable Initiatives
In early 2023, CSI Czech donated $2,000, 
along with several laptops to the Good 
Angel Donation (Nadace Dobry Andel). 
Good Angel is a system where as many 
as tens of thousands of donors provide 
much-needed help to thousands of people 
facing serious illness by providing small 
regular monthly payments. On the first 
business day of every month, Good Angel 
divides the funds received from donors in 
the previous month into equal portions, 
distributing them to families in need on 
the very same day.
Good Angels at CSI Czech 
Casa Pan Children Home 
In Central America, employees donated food, 
diapers and baby food to the Casa Pan Children, a 
home that takes care of children in need. Several 
employees donated their time to repair the roof. 
STEINBACK SALVER 2023:
CHANGE THROUGH CHARITY 
In honor of CSI’s founder and former chairman and CEO, Ken Steinback, CSI holds an annual competition 
among its subsidiaries. The winner receives the coveted Steinback Salver, a rotating engraved trophy that 
they can proudly display in the local office. In years past, the competition focused on knowledge of CSI 
and its processes. In 2022, we shifted the focus to our ESG efforts and had fun with a World Cup theme, 
with subsidiaries paying entry fees for each round they progressed through. Along the way, participants 
had fun and learned a little more about leasing, CSI, our subsidiaries and ESG issues. To go with the theme, 
the winning country also received a gold soccer ball, commemorating CSI’s 50th anniversary, signed by 
executive management. CSI Brazil was named the Champion of the CSI World Cup competition. In addition 
to the Steinback Salver trophy and gold soccer ball, CSI Brazil received $2,600 to donate to a charity of its 
choice. CSI Brazil employees voted to donate to Grupo Vida Brasil, a non-profit organization with a mission 
to provide shelter, defend citizenship rights, promote inclusion and quality of life for 350 socially vulnerable 
elderely people in Barueri – the community where CSI Brazil has its offices. “It was gratifying to realize how 
much we could help people in such a vulnerable situation,” said Renata Satt, legal manager for Brazil.
Pictured is the winning Brazil squad with General 
Manager Cesar Zarate proudly displaying the 
Steinback Salver and the autographed CSI ball. 
CEO Steve Hamilton shows off his soccer skills 
during the final of the CSI World Cup in December. 
In 2023, CSI has encouraged its international 
subsidiaries to organize events that bring CSI teams 
together to have fun, promote good health and raise 
money for charity.
CSI’s international subsidiaries are raising funds for 
charity in several ways, and donations and time 
provided to charitable causes will be tallied at year 
end. Extra dollar points are to be awarded for out of 
the box, creative ideas. At the end of the year, the CSI 
subsidiary raising the most money and time donated 
to charities and good causes will be declared the next 
winner of the Steinback Salver. 
CSI Slovakia has undertaken two charity initiatives, demonstrating its commitment to social 
responsibility and community engagement.
To further support the participants, CSI Slovakia provided a discount code for their online store 
that specializes in refurbished IT equipment. By actively engaging in such initiatives, CSI Slovakia 
demonstrates its commitment to making a positive impact within the local community and 
fostering a culture of giving back.
First, CSI Slovakia donated six servers and switches to the Industrial High School of Electrical 
Engineering in Piestany, Slovakia. This contribution will help the school to enhance its 
technological infrastructure, enabling students to access advanced resources and expand their 
knowledge in the field of electrical engineering. By investing in education, CSI Slovakia strives to 
empower the next generation of skilled professionals, fostering innovation and economic growth. 
1
For the second initiative, CSI Slovakia provided three Samsung Galaxy phones as the first prize 
for the senior category of the World Robot Olympics competition in Kosice. The competition 
challenged participants to showcase their robotics skills in creating solutions to real-world 
problems. As a sponsor, CSI Slovakia not only contributed to the success of the event but also 
encouraged young minds to explore the field of robotics and embrace innovative thinking. 
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CHARITABLE GIVING
DIVERSITY, EQUITY AND INCLUSION 
As a global company, diversity is hard-wired into our business. Our 1,500+ employees around the 
world reflect various racial and ethnic backgrounds, religious beliefs, sexual orientation and are 
vastly diverse in many other ways. We also provide health insurance and other benefits to same-
sex couples.  
Diversity and inclusion are integral to the culture at CSI, from the executive suite to entry level 
employees. In fact, our board of directors is 40 percent Asian and 20 percent Hispanic of Afro-
Cuban-Puerto Rican descent.
Several members of our executive leadership team are female, including three country 
managers, chief legal counsel, director of internal audit, director of human resources, chief 
accounting officer and senior vice president of global marketing. 
“Diversity is at the core of CSI. Having voices from diverse backgrounds and 
disciplines in leadership roles is essential to our global success.”
- Arnaldo Rodriguez, President
Global Leadership Diversity
42% Female
58% Male
CSI and its employees, through payroll 
deduction or direct contribution, donate 
nearly $50,000 to the United Way of 
Greater St. Louis every year. 
United Way Campaign
Every holiday season, EPC organizes a 
drive for Toys for Tots and Stray Rescue 
of St Louis.
Toys for Tots & Stray Rescue
A group of employees from CSI in St. 
Louis volunteered at the local APA, 
making enrichment toys for dogs, 
creating hidey boxes for cats, doing 
laundry, washing dishes, bathing dogs, 
and, best of all, playing with their new 
furry friends.
Animal Protection Agency
Marina Biro
Vice President
Director of Internal Audit
Monika Tureckova
Chief Operating Officer
Asia Pacific
Lorraine Cherrick
Executive Vice President
Chief Legal Counsel
Cheng Chiin Ong
Managing Director & CEO
Asia Pacific
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At CSI, we prioritize learning and development as a catalyst for growth and success. Our 
comprehensive programs empower employees with the skills they need to thrive in today’s 
dynamic work environment. We are proud to say that our learning and development 
initiatives were recognized with the People and Skills award at the 2022 Asset Finance 
Connect Summer Awards. 
Our digital learning platform, accessible to all employees worldwide, offers approximately 
60 training modules, covering technical skills, soft skills, and leadership development, all 
aiming to enhance employees’ knowledge and capabilities. 
Investing in Our Knowledge
CSI’s Commitment to Training and Development
Furthermore, since 2016, we have provided specialized management and leadership 
training, equipping over 80 managers with the skills to support and develop their teams 
effectively. We also offer targeted sales training to optimize performance and empower 
our sales directors and account executives. Additionally, English language and IT training is 
available to ensure proficiency in these key areas. 
Training and development are seamlessly integrated into our performance management 
process. Our platform facilitates goal setting, progress tracking, feedback exchange, and 
identification of learning gaps. By empowering employees to take ownership of their 
professional development, we foster accountability and support their professional growth. 
COMMITMENT TO EMPLOYEE 
DEVELOPMENT
Accessibility and inclusiveness are core values. All employees, regardless of position 
or background, have access to our training initiatives. Through our digital platform, 
employees can explore a wide range of programs beyond their immediate roles, increasing 
cross-department knowledge and preparing them for future career advancement. 
We regularly collect data and feedback to measure the impact of our initiatives. Our 
learning management system receives an average satisfaction rating of 4.3 out of 5, while 
leadership training consistently achieves ratings between 4.2 and 4.7 out of 5. Participants 
report a 92% ability to apply acquired skills and an 87% usefulness rating for the training. 
Our commitment to sustainable learning and development is exemplified by the 
remarkable achievements we have made. By embracing digital learning, we have saved 
thousands of hours of commuting time, significantly reducing our CO2 emissions and 
environmental impact. This has contributed to our environmental goals and reduced our 
carbon footprint.
INVESTING IN OUR PEOPLE IS KEY 
TO OUR SUCCESS
9,480
Hours
C02
hours in 
training
saved in 
commuting
emissions 
reduced
Looking ahead, we are committed to expanding 
our training programs globally, with a gradual 
rollout planned from 2024. By investing in our 
employees’ knowledge and providing the tools 
for success, we foster a culture of continuous 
learning and development at CSI. As we continue 
to prioritize training and sustainability, we are 
proud to champion learning initiatives that 
benefit both our employees and the planet.
For well over a decade, CSI’s wholly owned remarketing and recycling subsidiary, 
EPC, has received a Workforce Training Grant from the state of Missouri. To qualify, 
the training must be in person and used for career/job development. EPC typically 
uses the funds for in-person training programs for newly promoted supervisors 
through AAIM, a US-based HR solutions provider, along with skills training through 
Missouri One Start, a recruitment, training and upskilling organization. EPC receives 
approximately $30,000-$40,000 annually from the program.
EPC Receives Annual Grant Dedicated for Training 
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CSI is committed to employee wellness and 
holds annual health fairs, semi-annual wellness 
challenges and offers an Employee Assistance 
Program. We give discounts on insurance 
premiums for employees who meet various 
wellness goals. 
Employee Wellness
Free e-waste recycling days are held throughout 
the year so employees can properly recycle their 
outdated electronics. EPC directs the recycling 
process and then breaks the donated items intro 
raw materials. 
E-waste Recycling Days
As a leasing company, we understand the 
importance of financial education and offer 
financial wellness programs for employees to 
ensure they are prepared during all stages of life. 
Financial Education
HOLISTIC WELLNESS
GOVERNANCE
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Investing in your growth since 1972.
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CSI conducts a customer satisfaction survey 
to calculate our Net Promoter Score (NPS). 
This score is a straight-forward method that 
gauges the satisfaction of our customers with 
our services. During our last survey, CSI earned 
a score of 85. NPS considers anything above a 
score of 70 to be “world class.”
Net Promoter Score
85%
HOW WE HOLD OURSELVES 
ACCOUNTABLE
Our Code of Business Conduct 
requires that business is 
transacted in a fair and ethical 
manner.
Procedures are in place to detect 
and prevent money laundering 
and terrorists financing. 
We have a zero-tolerance policy 
for bribery of any kind. 
We are committed to protecting 
the privacy of our customers and 
employees.  
Business is conducted with 
transparency and integrity.  
Data on all lease returns is 
securely wiped according to NIST 
800-88.  
Vendors and suppliers are 
chosen based on objective 
standards such as price, quality, 
and service level. 
All new employees are trained 
on compliance policies and 
obligations as part of their 
onboarding process. 
CSI is Committed to Conducting Business 
with Integrity and Transparency. 
We refused to engage in the deceptive practices and 
onerous end-of-lease antics that drove many of our leasing 
competitors out of business in the 1990s and early 2000s. 
We have pursued our business under the guidelines of 
a Code of Business Conduct that emphasizes integrity, 
transparency and honesty in all that we do. CSI prohibits 
bribery and corruption in any form.
We value long-term relationships with our customers 
and strive to ensure that neither their data nor 
reputation is at risk. Accordingly, CSI is compliant with 
the data protection regulations of every jurisdiction 
where we do business including GDPR in the EU, the 
UK Data Protection Act and the LGPD in Brazil, as well 
as the multiple U.S. state laws being enacted. When 
processing personal data of our customers and business 
relationships, we are committed to the principles of 
lawfulness, transparency, limitation of purpose, data 
minimization, accuracy, storage limitation, confidentiality 
and accountability. Our data security is state of the art 
and we take periodic measures to test its effectiveness to 
ensure our systems are up to date and secure. 
We have a compliance program that promotes top-down 
integrity and ethics. We train compliance ambassadors in 
our international offices to be the face of our Code and 
a liaison with headquarters to promote CSI’s compliance 
program in local languages and with cultural awareness.
COMMITTED TO INTEGRITY
38
GOVERNANCE
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GOVERNANCE

ESG Report Prepared For :
CSI Leasing, Inc.
ESG
REPORT
2023
www.csileasing.com
Building the
Next 50 Years, 
Responsibly