Report 2021-22
Environmental
Social
Governance

Contents
01
08
20
02
10
34
04
12
62
06
18
71
Foreword
Accomplishments that 
empower and influence
Corporate Governance
Message from Managing Director 
& Chief Executive Officer
Combating pandemic with 
resilient response
Social Performance
ICICI Securities 
at a Glance 
Stakeholder Engagement & 
Materiality Assessment
Environment Stewardship
Our ESG Snapshot
Our ESG Roadmap
Annexures
 - GRI Index
 - List of Abbreviations
Our approach to Environmental, Social, Governance (ESG) reporting
Reporting Scope and Boundary
At ICICI Securities Limited (ICICI Securities / the “Company”), we understand our duty as a responsible corporate to 
transparently disclose matters relevant to all stakeholders and ensure accountability to them. Through this report, we 
discuss how we are conducting our business responsibly while committing to make a difference to the communities and 
the planet as well as making a positive impact within our markets. 
Our ESG report has been prepared to summarize our business, strategy, and purpose, as well as to provide a comprehensive 
view of the Company’s operations and activities, with a particular emphasis on our environmental, social and governance 
(ESG) initiatives and outcomes. 
This report has been prepared in accordance with the GRI Standards 2021 with an early adoption of the latest universal 
standards: Comprehensive option. We have mapped United Nations Sustainable Development Goals (UNSDGs) into 
relevant sections of our report where ICICI Securities play a prominent role in making progress toward specific objectives. 
Finally, this report supplements information published in our Integrated Annual Report 2021-22 and Business Responsibility 
and Sustainability Report (BRSR) FY 2022 where we cover additional information relevant to our ESG performance, 
including financial data and corporate governance matters. 
The reporting scope and boundary for our disclosures, unless otherwise stated, encompasses ICICI Securities operations 
in India. Since we are in the financial sector, our solutions and services rely more significantly on intellectual assets rather 
than physical assets. There are no changes in the organization or its supply chain from the previous year because our 
supply chain interactions are largely focused on the acquisition of products and services to support our operations. Our 
ESG Report is a component of a comprehensive suite of publications comprising economic, social, and environmental 
factors that offer transparency and information to our stakeholders. It provides material information from April 1, 2021, to 
March 31, 2022.
Foreword
At ICICI Securities Limited, we are driven by a single goal 
to provide our clients with the finest possible service while 
assisting them in securing their financial future and maximizing 
asset growth.
Our ability to quickly scale up to fulfil stakeholder needs 
was made possible by the solid foundation of corporate 
governance 
and 
ESG-driven 
responsible 
business 
practices that we have built. This has enabled us to 
maintain our resiliency throughout the COVID-related 
outages. It has never been more important us to be there 
for all of our stakeholders in a time like this to produce 
shared value. Economic uncertainty caused by the 
second wave of pandemic through the first quarter of FY 
2022 made it even clearer that following environmental, 
social, and governance (ESG) policies holistically was 
more important than simply complying with regulations. 
It increased our awareness of our responsibility as 
a corporate citizen to conduct business sustainably 
and have a positive impact on all our stakeholders, the 
business, and the environment.
Some of the most important actions we have undertaken 
on this front are summarized in our ESG Report. The 
ESG Report has been developed to offer more details on 
essential non-financial topics like our policies, practices 
for undertaking ethical and responsible business and 
practices for addressing material ESG issues, as well as 
our stakeholders, which include our clients, business 
partners, employees, investors, community members, 
and the environment. To aid relevant stakeholders 
in properly assessing the success of the company, 
reporting of these indicators is becoming more crucial 
to continue the growth of ICICI Securities in line with 
the needs and requirements of our stakeholders. Our 
initiatives demonstrate how deeply our aim to promote 
inclusive growth has permeated our culture. Since each 
of the aforementioned areas is essential to our long-
term development and our capacity to provide value to 
our stakeholders, effective management of ESG material 
issues has come out as an essential business fundamental 
for us.
01
ESG Report 2021-22

Vijay Chandok 
Managing Director &  
Chief Executive Officer
Message from 
the Managing 
Director & Chief 
Executive Officer
Dear stakeholders, 
I am extremely delighted to present to you our third Environment, 
Social & Governance (ESG) Report. We have an enduring heritage 
of being a responsible and sustainable business focusing on 
promoting well-being of all our stakeholders.  We remain committed 
to adopting highest standards of Governance and Ethics in our 
business conduct, promoting inclusion and diversity amongst our 
employees, and ensuring well-being of our customers, communities, 
and environment. Achieving overall long-term growth for us and our 
stakeholders is of prime importance to us.
Resilient Governance Structure
We are conscious of the responsibility and trust our stakeholders 
place in us. We continued to strengthen our Corporate Governance 
and Risk Management under the guidance of a highly qualified, 
diversified and independent Board. We ensured that we remained 
ethical in all our business dealings and have instituted various 
monitoring mechanisms to maintain high standards of ethical 
business behaviour. We have instituted an executive level ESG forum 
to oversee the ESG journey of the company under the guidance 
of our Board. We continue to invest in further strengthening the 
emerging areas of cyber risk and information security.  
Customer at the core
Our ‘Customer first’ philosophy drives us to constantly create 
innovative products & services keeping the interests of our customers 
in mind, personalize the customer experience to ensure delight in 
all customer engagements. Towards this objective, the Company 
focused the learning initiatives in FY2022 around three broad aspects 
of Customer First behavior, Design Thinking, and Creating 
synergies through Collaboration. We continued to ensure 
digitisation of our customer interaction platforms with a 
view to provide seamless access to services for all our 
customers. For spreading financial awareness amongst our 
customers and other stakeholders we organised two ESG 
seminars, launched iLearn app, published newsletters and 
organised various interactions with market experts created 
curated content for social media handles and posted about 
365 financial awareness videos on social media with a total 
1.13 mn views. 
Creating an impact for our communities
Making a difference to the lives of less privileged, we 
humbly supported communities in the areas of sustainable 
livelihood, skill development, employment generation, 
women empowerment, education and healthcare. Some 
of the key causes we supported during the year included 
project Hameri for women empowerment, setting up 
a model old age home in Leh, setting up high capacity 
oxygen plants at hospitals of Border Security Force and 
skill development initiatives through ICICI foundation 
amongst others.
Nurturing our people
Our people are our greatest assets and a defining strength 
and ensuring their overall wellbeing and growth is of 
paramount importance for us. We have an inclusive, 
meritocratic, transparent, and equal opportunity culture. 
We ensure succession planning and career growth for 
all levels of employees. Throughout the pandemic we 
supported our employees by enabling technology to 
work from home and facilitating health and vaccination 
related assistance to ensure wellbeing of the employees. 
We remain committed to continuously invest in growth & 
development of our workforce and alignment to our overall 
growth strategy and towards this end our average training 
hours per employee has gone up to 60 in FY22 from 41 
in FY21 and we have 100% coverage for all employees in 
regulatory trainings.
Responsible Consumption
Our environmental footprint is relatively small, however in 
our endeavour to bring a positive change in environment 
we have instituted steps for reducing consumption like 
reducing our GHG emissions, responsible recycling and 
disposal of waste, adoption of eco-friendly paper. Our 
Scope 3 emissions in the current year were 85% lower than 
our FY19 baseline and we have increased our reduction 
target in paper consumption from earlier 20% reduction 
by fiscal 2025 to 35% reduction by fiscal 2025 over our 
FY2019 baseline.
ESG will continue to steer our growth
The year has further reinstated our belief that doing 
business sustainably is not only important but is our duty 
as a responsible corporate citizen. We are committed to 
playing our part in this endeavour of creating a future we 
collectively look forward to and in steering responsible 
and sustainable growth for us and all our stakeholders.
We ensured we remained ethical 
in all our business dealings and 
have instituted various monitoring 
mechanisms to maintain high standards 
of ethical business behaviour
02
03
ESG Report 2021-22

Our Company at 
a glance
ICICI Securities is India’s leading integrated technology-based securities 
firm, offering holistic financial solutions and services to Indians seeking 
seamless access to the world of finance. 
ICICI Securities offers a large bouquet of services, including retail and 
institutional broking, financial products distribution, private wealth 
management, as well as issuer and advisory services.  As one of the 
pioneers of e-brokerage business in India ICICI Securities operates 
www.icicidirect.com, India’s leading virtual financial supermarket. 
Through this platform, it successfully keeps its customers anchored to 
the financial framework across the areas of investment, protection and 
borrowing
Unwavering client 
focus
We provide differentiated 
experiences to customers 
through product and technology 
innovation.
Trusted brand
We have earned the trust of all 
our stakeholders by providing 
consistent experiences, valuable 
insights and by keeping their 
interests at the centre of our 
business for over two decades. 
We take pride in partnering our 
clients across their life journey 
in achieving their goals and 
humbly act as a custodian 
of their life time savings and 
assets.
Sustainable and 
responsible business
We promote social and 
economic development by 
supporting sustainable finance, 
being a responsible company 
and promoting inclusive 
communities.
Extensive reach 
through omni-
channel model
We have a robust reach through 
online channel, led by our 
unique platform and seamlessly 
supported by a Pan India 
Relationship Network.
One-stop digital 
financial supermarket
We have implemented digital 
solutions across business value 
chain for higher operational 
efficiency.
Domain expertise
We have deep understanding 
of capital markets and financial 
needs of customers across 
profiles, products and services. 
We have a robust research 
team, relationship managers 
and product specialists.
Sound risk culture
Risk management is an integral 
part of ensuring that we deliver 
on the promises we have made 
to our customers. We have 
developed a culture of stringent 
risk management for identifying, 
assessing and managing risk 
throughout the organisation.
Our Key Differentiators
Client base
Decades of 
Service
Business 
Partners
Customer base in 
countries
offices in 
states 
Our Reach
7.56 Mn 
2+
33,000+
160+ 
139
22
04
05
ESG Report 2021-22

Our ESG 
Snapshot
All our facilities use 100% 
biodegradable plastic garbage bags 
to collect and dispose of dry and wet 
waste
Rs 201 mn  
amount utilized for 
CSR initiatives
Rs 5.64 Tn 
total assets of our 
clients 
37% 
decrease in combined Scope 1 and 
Scope 2 emissions compared to 
Baseline FY19. 
85% decrease in Scope 3 emissions 
compared to Baseline FY19.
Supported  
10 
fintech start-ups
2.27mn 
client acquisition, highest 
ever in a year 
Targets by FY25 to reduce Energy 
consumption by 20%, Paper 
consumption  and Travel by 35% 
each over FY19 baseline
Average  training hours 
60 
per employee as compared to 
41 per employee in FY 21
100% 
coverage on regulatory 
certifications
Adoption of Wheat Straw 
based ecofriendly papers for 
our Consumption
About 30%  
of the total hires in FY2022 
are from campus
100% 
Return to work rate for 
employees who took 
parental leave
ICICIdirect digital 
platform handled traffic of 
191,000+concurrent 
users, processing 5 Mn orders 
plus trades at its peak in a day, 
testifying to its robustness, 
scalability, speed and safety
06
07
ESG Report 2021-22

Accomplishments that 
empower and influence
Best Financial 
Management Specialists 
– India
-APAC Insider, Business 
awards 2021
Best Wealth Management 
Provider – India - 2021
-World Finance, Wealth 
Management Awards 
2021-22
The Best Securities House 
in India
-AsiaMoney Best Securities 
Houses Awards 20
Company Advisor of the 
Year
-Franklin Templeton at 
Perspectives Awards, 2021
Best Content Digital 
Marketing Campaign
-Investonomics at Digital 
Dragons Awards, 2021
Digital Wealth Manager of 
the year- India
-The Asset Triple A Digital 
Awards 2022
Outstanding 
Transformation in Digital 
CX by a Wealth Manager
-Digital Banker, Digital CX 
Awards 2022
Best Wealth Management 
Platform of the Year  
-Quantic Annual BFSI 
Technology Excellence 
Awards 2022
National CSR Award in 
Financial Services Sector
-By ‘9th Edition Global 
Safety Summit Awards 
partnered by Forbes India 
and United Nations Global 
Compact NETWORK India                                       
Best Content Digital 
Marketing
-Investonomics at Mobexx 
Awards, 2021
Best Digital Campaign in 
Financial Services: ICICI 
Direct Investonomics
-Drivers of Digital Awards 
and summit
PROGRESSIVE 100-CIO 
WINNERS’: Mr. Subhash 
Kelkar, Chief technology 
and digital officer
-CIO100 Symposium and 
Awards, 2021
CFO of the Year - Medium 
Enterprises - Servicing 
industry
Mr. Harvinder Jaspal by 
The Financial Express
Best private bank for self-
directed investments, Asia
PWM Wealth Tech Awards 
2021
Best analyst for Telecom
Mr. Sanjesh Jain by Asia 
money Broker Poll, 2021
Business Icon of India 
2022: 
Mr. Vijay Chandok by 
Marksmen Media        
Best private bank - 
HNWIs, India
Asset Triple A, Private 
Capital Awards 2021
Best analyst for Consumer 
Staples and Discretionary
Mr. Manoj Menon by Asia 
money Broker Poll, 2021
Best Marketing Campaign 
for a Banking Enterprise: 
ICICI Direct Investonomics
-NAME Awards at Indian 
Business Council
Best Domestic Private 
Bank – India
Asian Private Banker, 
Awards for Distinction 
2021
Best analyst for Utility 
Mr. Rahul Modi by 
Asiamoney Broker Poll, 
2021
The best deal in South 
Asia: POWERGRID InvIT 
IPO
-Finance Asia
08
09
ESG Report 2021-22

Combating pandemic 
with resilient response
During the COVID-19 outbreak, our primary emphasis was employee safety, business continuity, and reaching out to 
customers and stakeholders using virtual and digital channels to ensure their needs are met.
We reinforced our occupational health and safety regulations across all our branch offices thus protecting high-risk 
personnel, safeguarding our customers, and enabling a work-from-home culture. During these tumultuous situations, 
we look back on some of the initiatives that enabled us to restructure ourselves and adapt to the new normal.
Employees were strongly urged to adhere to strict personal, public hygiene, and social distance 
standards in all offices. We keep our premises clean and sanitary. We ensured thermal screening, 
sanitizers, masks, and face shields to staff who were coming to work on roster basis. Plexiglass 
partitions were installed in cafetarias in large offices. Office buildings, particularly public hotspots 
such as restrooms and cafeterias, were carefully cleaned on a regular basis.
Employees were also informed of Covid-19 principles on a regular basis via e-mails, SMS, Amigo 
Mobile application and WhatsApp communication, among other methods. Our company created 
a mobile e-pass application that was coupled with the Aarogya Setu app and made available on 
the go for employees on Amigo app. Employees were required to create an e-pass by stating their 
health and safety status on several metrics. Only after an acceptable answer on the declaration 
and “You are Safe” status on Aarogya Setu an employee’s e-pass could be produced. 
We performed RTPCR tests on our personnel and the staff of service providers such as security, 
cleaning, canteen, and so on at a predetermined frequency at corporate offices to mitigate the 
risks that asymptomatic Covid-19 positive patients did not access our premises.
Under the Business Continuity Plan, we provided our staff with the tools they needed to work 
from home (BCP). We have increased our digital contact with clients and institutional investors 
while maintaining the same level of service. VPN – Global Protect housed all required apps with 
suitable data and security precautions. Employees were given access to MS Teams/WebEx to 
facilitate virtual team meetings through video conferencing. Employees were provided digital 
learning programs to assist them in adjusting to the new normal. To support the implementation 
of digital sales fulfillment processes, sales teams were provided virtual, instructor-led programs. 
We launched a suit of e-learning modules (68 e-modules) in FY22 to enable employees to learn 
on the go on the mobile application to facilitate easy and ready access of content to employees 
at their fingertips.  
Because our company qualifies as one of the country’s “important services”, we determined that 
our services should always be available, and customers always had access to our services. During 
this pandemic, we observed that customers had an increased need to contact their Relationship 
Managers. Our offices were open for customers who chose to interact in person and all safety 
protocols were adhered to make the facility safe for such interactions.  Given the pandemic 
scenario, we ensured that a major portion of our workforce and relationship management teams 
could function from home using the required digital tools and enablers to connect and serve 
our customers. On our platform, we handled record volumes of over 5 Mn orders plus trades 
in a single day. We also handled peak concurrent users of over 191,000 without any disruption, 
compared to previously recorded 102,000 users.
Our community activities in India, both directly and through the ICICI Foundation and other 
implementing agencies, contribute to socio-economic improvement and community support. 
The community is still our one of the most essential stakeholder, especially in these challenging 
circumstances. Our CSR interventions reached some of the country’s most remote areas, 
for providing medical support with respect to COVID-19 response and relief. The pandemic 
has indisputably proved that economic prosperity is insufficient if it does not contribute to 
community improvement. We ensured that the communities that we engage with, were provided 
with necessary arrangements and needs during this crucial time of need and assisted them to 
overcome the variety of challenges the Covid 19 brought.  With this as one of our key goals, we 
provided medical facilities and equipment to 3000+ COVID patients at the LTMGCH in Mumbai, 
Installed oxygen plants in 5 Border Security Forces hospitals, and various other medical treatment 
facilities across the country that helped in alleviating medical condition and positively impacted 
more than 5000 COVID 19 patients. 
The HR team continued to reach out to employees via digital channels to keep in touch with 
them and their immediate family’s well-being and to extend any necessary assistance. Employees 
and/or close family members were aided and hospitalized when needed. As a compassionate 
company, we covered employees’ medical expenditures over and beyond the standard claim 
limitations. The company also aided employees in having themselves and eligible family members 
vaccinated in accordance with government-defined eligibility requirements. We also organised 
health experts at regular intervals to talk to our employees on specific topics related to both 
physical & mental well-being.
Our Company has tied up with a 24X7, mobile based medical concierge facility for its employees 
and their immediate family members.  This facility is free for the employees as the cost of the 
medical concierge facility is borne by the Company.  Through this online platform, the employees 
can access specialist doctors and employees were encouraged to use the mobile app for medical 
consultations including mental health and counselling sessions to deal with the associated stress 
due to the pandemic.  Around 3,062 unique consultations (1,908 unique employees and 1,154 
family members) were done through the platform. The platform offers services in 12 languages 
making it convenient to use for employees as well as their family members in any part of the 
Safety at Office 
premises
Enabling Work from 
Home mode
Striving for our 
customers
Serving our 
community
Employee well-being 
and safety
country.  To keep the employees engaged on the said platform we conducted 11 Health Sessions 
on various health related topics during the year. 
During the pandemic, we created our own smartphone app that allowed us to manage our 
employees’ vaccination status, arrange appointments for vaccination, periodically update their 
immunization status, easy access to emergency contacts and raise alarms in case of emergency. 
We organized several immunizations drives for employees and their families in office buildings, 
hospitals, and health centers. By the end of fiscal year 2022, 100 percent of employees who were 
medically suitable for immunization were vaccinated.
10
11
ESG Report 2021-22

Stakeholder Engagement & 
Materiality Assessment
We see our stakeholders as partners in the creation of long-term value. We’ve built a comprehensive stakeholder 
engagement approach that facilitates strategic planning and decision-making to establish and nurture connections. 
We work with the purpose of serving our stakeholders’ needs, interests, and expectations. In the evolving global 
Key 
Stakeholders
Engagement 
Methods
Our 
Response
Expectations
sustainability landscape, we conducted a detailed stakeholder engagement process in FY2021 to reassess the 
Environmental, Social, and Governance (ESG) topics that are important for ICICI Securities. This year we continue to 
leverage on the previous years’ assessment to build a better approach for engaging with the stakeholders holistically. 
The table below demonstrates our engagement process: 
Shareholders 
and Investors
Employees
Government and 
Regulators
Communities
Business Partners 
and Vendors
Customers
•	
Long-term, sustainable 
returns 
•	
Strong governance 
framework and ethical 
practices 
•	
Transparency in required 
company data
•	
Quarterly results 
•	
Investor presentations
•	
Annual Report 
•	
Annual General Meeting 
•	
Investor/analysts calls 
and meet 
•	
Media releases 
•	
Website
•	
Robust business strategy 
in place to support 
efficient and sustainable 
scaling of operations 
•	
Strong leadership and 
Board supervision
•	
Meetings with key 
regulatory bodies 
•	
Written communications 
•	
Presentations 
•	
Industry associations
•	
Timely contribution to exchequer 
•	
Strict adherence to relevant 
and prevailing laws to support 
India’s socio-economic growth 
and sustainable capital market 
practices 
•	
Ethical business practices 
•	
Participation in industry bodies 
and forums to contribute to policy 
formation and table discussions 
relevant to business environment 
and industry 
•	
Provide feedback to regulator 
on various business operating 
aspects
•	
Channel partner meets, 
workshops, conferences and 
forums 
•	
One-to-one meetings 
•	
Telephonic and email 
communication 
•	
Channel partner 
management portal and app 
•	
Adherence with obligations 
•	
Maintaining good long-term 
relationships 
•	
Supporting with 
digital tools, advanced 
technologies and training 
•	
Regular business with 
opportunity to grow
•	
Compliance with 
statutory and legal 
guidelines 
•	
Contribute to national 
development
•	
Fulfil contractual obligations, 
•	
Ensure ease of doing 
business, 
•	
Long-term business 
sustainability 
•	
Transparent practices.
•	
Fair reward and recognition
•	
Career development and 
opportunities 
•	
Enabling work environment
•	
Equal opportunity & Meritocracy
•	
Senior leaders’ communication/talk 
•	
Town hall briefings 
•	
Regular review meetings 
•	
HR newsletter and portal
•	
Workshops, learning and training 
intervention 
•	
Engagement, wellness initiatives and 
off-sites
•	
 Engagement surveys
•	
Training, development and mentoring 
•	
Communicating organization 
strategy and key focus areas with all 
employees 
•	
Technology skilling 
•	
Performance & merit linked rewards 
•	
Grievance redressal system 
•	
Reward and Recognition 
Programmes 
•	
Employee engagement activities
•	
Equal growth opportunities based on 
merit and performance
•	
Financial contribution 
•	
Driving economic and social 
transformation through social 
activities 
•	
Project-specific partnership with 
recognized NGOs 
•	
Environment sustainability 
Initiatives
•	
Sustained investments in new and 
advanced technologies 
•	
Systematic upgrade of customer care 
centers for better service 
•	
Wide and innovative range of products 
and services 
•	
Employing knowledgeable staff
•	
Developmental and welfare 
initiatives 
•	
Generating employment 
opportunities
•	
Community Development 
Initiatives 
•	
Proposals and Requests for New 
Initiatives 
•	
Interviews with local NGOs and 
community representatives 
•	
Meetings with associations/ NGOs 
•	
Local community meetings 
•	
Press releases 
•	
Social media 
•	
Joint R&D projects
•	
Superior experience 
•	
Competitive pricing 
•	
Innovative products and services, 
•	
Robust and transparent wealth 
advisory
•	
Multi-modal distribution network 
and engagement (email, SMS, app, 
calls, chatbot, postal communication, 
call center, digital platform, website) 
channels 
•	
Customer satisfaction measurement 
and relationship management 
•	
Media campaigns, advertising, road / 
reverse road shows 
•	
Special engagement services for 
senior citizens and women 
•	
Dedicated Relationship Managers 
•	
iCommunity engagement platform for 
investment community
12
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ESG Report 2021-22

Materiality Matrix
Materiality Issues Identified
Material issues have a direct or indirect impact on how 
an organization creates economic, environmental, and 
social value for its stakeholders and society at large. Our 
leadership team identifies material subjects by engaging 
with individuals at all levels of management, enabling us to 
weigh the risks and opportunities facing our business.
We did a materiality assessment in FY21, to determine the 
most critical factors for the Company and its internal and 
external stakeholders. We determined a broad range of 
material issues after thoroughly examining our company 
objectives, risks, and changes in global trends. Material 
concerns are investigated, and appropriate process 
interventions are devised, implemented, and sustained. 
Materiality evaluation is carried out to identify material 
factors and challenges that may impact our capacity to 
produce long-term sustainable value for our stakeholders in 
accordance with our vision and mission. We connect with 
and solicit input from numerous stakeholders on a regular 
basis through channels such as client satisfaction surveys 
and review meetings, employee engagement scores, 
industry, and regulatory reports, and so on. The Report 
organizes information around these significant issues guided 
by the GRI Standard principles of materiality, stakeholder 
inclusivity, sustainable context, and completeness while 
determining the company’s priorities. We are continuously 
improving our disclosures to meet industry standards.
Importance to stakeholders
High
5
4
13
7
10
11
12
6
14
15
3
2
8
9
1
High
Low
Low
Importance to ICICI Securities’ value creation
Environment
Social
Governance
1.	 Climate Change & Sustainable 
Practices 
2.	 Waste Management
3.	 Employee Engagement & 
Human Capital Development
4.	 Diversity and Equal 
Opportunity 
5.	 Community and Social 
Impact 
6.	 Efficient Customer Service 
7.	 Transparency in Product & 
Service Offerings 
8.	 Innovative Products 
9.	 IT Development & 
Automation
10.	 Sustainable Finance/ 
Responsible Investments 
11.	 Financial Performance 
12.	 Business Ethics, Antibribery & 
Anti-Corruption 
13.	 Risk & Crisis Management 
14.	 Corporate Governance 
Structures 
15.	 Privacy and Data security
14
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ESG Report 2021-22

The Material Topics identified are presented below
Materiality Issues 
Identified
Materiality Issues 
Identified
Business Ethics, Anti-bribery 
& Anti-Corruption 
Risk & Crisis 
Management 
Corporate 
Governance 
Structures
Transparency in 
Product & Service 
Offerings 
Sustainable 
Finance/ 
Responsible 
Investments 
Innovative Products 
Local Communities 
Employee 
Engagement & 
Human Capital 
Development
Climate Change 
& Sustainable 
Practices 
Waste Management
Efficient 
Customer Service 
Financial 
Performance 
Privacy and Data 
security
IT Development & 
Automation
Diversity and Equal 
Opportunity 
Code of Conduct, Business Ethics Policy, Whistle-
Blower Policy, Prevention of Sexual Harassment Policy
We have well-defined guidelines and policy approved 
by the Board that identifies related party transactions, 
defines requisite approvals of the Audit Committee.
Employees are being given training on Code of 
Conduct and Business Ethics of the Company which 
contains information on all the key policies like Anti-
Bribery, Anti-Corruption, Conflict of interest, Gifts 
Entertainment and Sponsored Travel Policy, Data 
protection and Privacy and Confidentiality, Preventing 
Fraud, and Anti-Money Laundering Trainings.
For more details refer to Governance Section
Business continuity policy,  Corporate risk and 
investment policy, Liquidity risk management policy, 
For more details refer to Governance Section
Board Committees, forums and councils
For more details, refer to Governance Section
We have undertaken various initiatives towards 
ensuring transparency in all our offerings, please 
refer to Social section for more details 
Corporate risk and investment policy, Launch of ESG 
themed products. For more details please refer to 
Social and Governance Section
We have introduced various innovative products, for 
details please refer to social section
Well- defined CSR framework, Policy and Committee 
in place. We have undertaken various initiatives and 
engaged with local communities, for details please 
refer to Social Section
We have undertaken various  initiatives to enhance 
employee experience and  employee upskilling, for 
details please refer social section
Environmental policy
Environment sustainability projects and initiatives, 
for further details please refer environment section
Engaged with external vendor for waste management 
for further details please refer environment section
We have undertaken various initiatives to enhance 
customer experience, for more details, please refer to 
the Social section. 
Please refer to our Integrated Annual Report 2021-22 
for details
Information security management policy
Information technology risk management policy
Cyber security and cyber resilience policy 
For more details refer to Governance Section
We have undertaken various initiatives towards 
digitalization 
and 
automation 
to 
enhance 
the 
experience for all out stakeholders, for more details 
please refer to Social and Governance section 
Diversity, Inclusion & Equal opportunity policy
Prevention of Sexual Harassment Policy
All policies & people practices are build with the 
principles of Meritocracy & Non Discrimination. 
Regular awareness communication & trainings are 
conducted on these policies.
For more details, refer to Social Section
Policies/ Initiatives 
by ICICI Securities
Policies/ Initiatives 
by ICICI Securities
SDG Goals
SDG Goals
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ESG Report 2021-22

Our ESG Roadmap
Roadmap
ICICI securities is a responsible integrated securities firm who incorporates ESG into 
all its business operations. We do not claim to be an ESG-focused business, but rather 
one that employs ESG principles in its core values and business practices. We want 
to practice what we preach in addition to including sustainable factors in business 
offerings. Our goal is to connect our Company with the principles we promote through 
our engagements.
We started recognizing the importance 
of ESG principles before the onset of 
the pandemic and we officially initiated 
numerous activities and tools to incorporate 
the principles in our daily activities in 
FY2020. Our first report outlining our 
ESG 
performance 
was 
released 
for 
FY2020, followed by a detailed materiality 
assessment that was conducted in FY 2021 
to understand our risks, opportunities, and 
priorities of stakeholders in much more 
depth. Since then, we have evolved and 
grown our business model according to 
the needs of the hour and have embedded 
various sustainability principles to align 
ourselves with the best industry practices. 
In 2022, we constituted our ESG Executive 
Forum that oversees the strategy, linkages, 
and initiatives that we aim to take as a 
company to achieve our ESG goals. With 
executive team members from different 
functions of ICICI Securities, the ESG forum 
brings in expertise formulate policies, 
and protocols and set standards for our 
business operations with a key focus on 
sustainability and ESG issues. 
Our Board of Directors are well informed 
and take interest with respect to ESG 
initiatives and trends. Periodic updates 
are made to the Board on ESG matters of 
the Company so they can make informed 
decisions and strategies pertaining to ESG-
related topics that impacts the business 
operations and our stakeholders. 
We have formulated a ESG framework 
which 
articulates 
our 
approach 
of 
conducting business sustainably managing 
all environmental, societal and governance 
related aspects. The ESG framework 
of the Company can be accessed at  
ESG Governance Framework
Driven by our values and guidance from our Board of 
Directors and ESG Executive Forum, we aim to evolve 
our performance in this area over the next couple of 
years. As a company, we are committed to creating a 
meaningful and positive impact towards our surrounding 
environment, our society and our internal governance 
structure and practices. 
Current 
Positioning
ESG
Materiality 
Assessment
Setting 
baseline 
objectives 
and goals 
Measure, 
Assess, 
Evaluate
Report 
Progress 
Strategize 
our actions
In 2022, we 
constituted our 
ESG Executive 
Forum that 
oversees the 
strategy, linkages, 
and initiatives that 
we aim to take 
as a company to 
achieve our ESG 
goals.
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ESG Report 2021-22

Corporate 
Governance
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ESG Report 2021-22

Board Constitution
Committees of the Board
ICICI Securities’ Board currently comprises of eight Directors, out of which four are Independent Directors, two are Non-
Executive Non-Independent Directors and two are Whole-time Directors as under:
The Board functions either as a full Board or through various Committees constituted to supervise and guide specific areas 
of the business. The Board has, inter alia, constituted requisite mandatory Committees complying with the provisions of 
the Companies Act, 2013 and SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015. These include 
the following Committees:
In addition to the above mandatory Board Committees, there are certain other Committees, 
Councils and Forums that oversee various functional and operational aspects. These include 
- the following:
Mr. Vinod Kumar Dhall 
Chairman and Independent 
Director
Mr. Anup Bagchi 
Non-Executive Non-
Independent Director
Mr. Subrata Mukherji 
Independent Director
Mr. Vijay Chandok 
Managing Director & CEO
Mr. Prasanna Balachander 
Non-Executive Non-
Independent Director
Mr. Ashvin Parekh 
Independent Director
Ms. Vijayalakshmi Iyer 
Independent Director
Mr. Ajay Saraf 
Executive Director
Audit Committee
IT Risk and Information/ 
Cyber Security Committee 
Stakeholders 
Relationship Committee
Commitment Committee 
Nomination & 
Remuneration Committee
Compliance Committee 
Corporate Social 
Responsibility Committee
Investment Committee 
Information Technology 
Committee
Product Governance 
Forum 
PMS Review Forum
Risk Management 
Committee
Product Committee 
Customer Service 
Council 
Process Approval 
Committee 
Asset Liability Forum 
Operations Committee
ESG Executive Forum
ESG Executive Forum 
The ESG Executive Forum comprises of Head - Human 
Resources, Chief Financial Officer, Head - Compliance 
& Legal, Company Secretary, Head – Risk, Head – Retail 
Equities, Equity Product Group, Head - Equities, Head - 
Private Wealth Management, Head - Retail Distribution 
and Head - Treasury and CIO. 
The Forum meets at least once every calendar quarter 
and the Board of Directors are updated on a half-yearly 
basis about briefings of the Forum.
To know about Mandatory Committees, their composition and terms of references, please refer to our Integrated 
Annual Report FY2022
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ESG Report 2021-22

Risk Management
Risk Management 
Committee
Types of Risks and 
mitigation policies
COVID-19 Risk Response
Our Board of Directors supervises the overall risk 
management of ICICI Securities and has formed a Risk 
Management Committee to establish and assess the 
processes and controls. To manage the risks to which 
we are exposed, we have built a comprehensive risk 
management and internal control system for all our 
operations. The committee’s goal is to ensure that various 
risks are identified, measured, and mitigated, as well as 
that policies, procedures, and standards are established to 
address these risks and to ensure a systematic response 
if such risks crystallize. All new products are approved by 
the Committees constituted by the Board. Before we 
launch a new product or service, it is also reviewed and 
approved by our Risk Management Group, Compliance 
and Operations Groups and the Process Approval 
Committee set up for this purpose. These Groups and 
Committees review the product/service through the 
lenses of regulatory compliance, risk management and 
integration with the existing risk management systems.
About such risks, policies have been developed that 
establish boundaries, mitigation strategies, and internal 
controls. These policies include corporate risk and 
investment policy, liquidity risk management policy, 
operational risk management policy, outsourcing policy, 
fraud risk management policy, information technology risk 
management policy, information security management 
policy, cyber-security & cyber resilience policy, business 
continuity policy and surveillance policy.
During the pandemic, the focus was on proactive and 
real-time risk management in the wake of high volatility 
and operational challenges on account of limited mobility 
of staff. The risk management framework and digital 
capabilities of the Company responded well to the situation. 
The initiatives undertaken included operating critical 
functions from multiple locations, rolling out Work from 
Home initiatives, accessing various applications through 
use of virtual private networks and rapidly enhancing 
digitization across all levels within the organization. 
The operations of the Company were impacted by the 
continuation of the COVID-19 pandemic. There is an 
increase in the cyber security threat due to adoption of 
the Work from Home, increased focus on new age digital 
solutions and constantly evolving cyber threat landscape 
globally. The Company has taken steps to enhance controls 
related to cyber threats and risks. 
Types of
risk
Implied 
market risk
Market 
risk
Reputation 
risk
Liquidity 
risk
Operational 
risk
Information 
technology/
Cyber 
security risk
Credit 
risk
Internal Financial control and its adequacy
The Company’s internal financial controls about financial 
statements are adequate for safeguarding its assets, 
preventing, and detecting fraud and errors, ensuring 
the accuracy and completeness of accounting records, 
and timely preparation of reliable financial information. 
Furthermore, the Statutory Auditors perform audits and 
reviews for Internal controls over financial reporting.
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ESG Report 2021-22

Risks, 
Concerns and 
Threats
Global events such as Rising crude 
oil prices, a depreciating currency, a 
worsening current account deficit, rising 
inflation, other events that affect the 
broader economy have an impact on 
the capital market, posing risks to the 
Company.
Internal threat to the 
Company arises from 
failure of compliance 
or overlooking of any 
misrepresentations/fraud 
in the operations of the 
Company.
The Company also faces 
threats from the tightening 
and the ever-evolving 
regulatory framework and 
any unfavourable policy 
changes like introduction of 
long term capital gains tax 
may affect the performance 
of the Company. 
The Company faces significant 
competition from companies seeking to 
attract its customers’/clients’ financial 
assets such as Indian and foreign 
brokerage houses, discount brokerage 
companies, fin-tech companies, 
specialist wealth management firms 
and M&A advisory firms, investment 
banks, public and private sector 
commercial banks etc
Rising real estate and 
gold prices, which may 
give other appealing 
investment opportunities, 
may also drive away DIIs.
3- Steps of addressing risk
Business Continuity Plan
Our Outlook on Cyber security
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The third step comprises the 
internal audit department 
and external audit functions 
which monitor and conduct 
periodic evaluations of the risk 
management, internal control, and 
compliance activities to ensure 
the adequacy of risk controls 
and appropriate risk governance 
and provide the Board with 
comprehensive feedback.
The operational departments 
serve as the first step to mitigate 
risk, taking primary responsibility 
for their own risks and operating 
within the specifications set by 
various policies approved by the 
Board or Committees formed by 
the Board.
The second step would be comprised 
of specialized departments such as 
risk management and compliance 
which employ specialized methods 
to identify and assess risks faced 
by the operational departments 
and provide them with specialized 
risk management tools and 
methods, facilitate and monitor 
the implementation of effective 
risk management practices, 
develop monitoring tools for risk 
management, internal control, 
and compliance, report risk-
related information and promote 
the adoption of appropriate risk 
prevention measures.
To ensure smooth and continued business operations 
during an unplanned event, we have a Corporate Business 
Continuity Policy in place. The Policy is duly approved by 
the Risk Management Committee of the Company. The 
purpose of the Policy is to formalize the business continuity 
program of the Company and to provide guidelines for 
developing, implementing, exercising, and maintaining 
group-specific business continuity plans for the respective 
groups. More importantly, the policy seeks to provide 
for the recovery of critical and important processes in 
accordance with pre-established timeframes, restoration 
of the processing site, and ultimately return to a permanent 
operating environment. 
In terms of the Policy, the Business Impact Analysis 
(BIA) is required to be updated regularly to determine 
the adequacy of recovery strategies. The strategies for 
recovery of critical and important processes are required to 
be updated in the Group-Specific business continuity plan 
(GSP). Accordingly, the respective teams had carried out a 
review during Q1-2022 of their respective BIA and GSP and 
updated the same. Further, the Technology team reviews 
the Disaster Recovery Plan (DRP) of the Company, and 
the Facilities Management team reviews the Emergency 
Response Procedures (ERP) of the Company.
Cybercrime is becoming more common, complex, 
and professional. Because of the rising frequency of 
cybersecurity breaches, which results in financial and 
data loss as well as reputational harm, cybersecurity has 
become a major concern for all types of enterprises. ICICI 
Securities pursues a comprehensive information and 
cyber security program that includes a comprehensive 
Information Security Management Policy, Cyber Security 
& Cyber Resilience Policy, and standards based on 
best industry practices, in accordance with regulatory 
guidelines, and in alignment with regulatory directives on 
information and cyber security. Overarching regulatory 
mandates, emerging technologies, and other factors have 
made cybersecurity a must-have for organizations of all 
sizes, industries, and geographies; and being proactive 
and ahead of the curve is critical in this regard.
During the pandemic, we enabled all employees to work from home and, with the help of secured two-factor authentication, 
that eased the access to a list of apps with all secured parameters in places, such as WebEx and email solution, to ensure 
business continuity while maintaining high security.
Our Information Technology architecture protects the interests of not just employees but also of our customers. We 
have restricted access to consumer data and verified that it is safely backed up. Policies are in place to maintain strong 
security, and the goal is that if a data breach occurs, it does not propagate to other systems. In addition, the occurrence 
is properly evaluated, and the appropriate steps are performed as soon as possible. To increase employee awareness of 
data security, phishing drills are done on a regular basis. A notification is sent to users to raise awareness. The company 
has created a E-learning module on Phishing awareness which is required to be cleared by all employees including part 
time and consultants.
An Information Technology Committee comprising directors of the company has been formed to, inter alia, review and 
approve policies relating to IT Risk and Information/Cyber Security and discuss the implementation of cyber security 
measures. An IT Risk and Information / Cyber Security Committee has also been formed to review the implementation 
of the Cyber Security and Cyber Resilience Policy and ensure adherence to all regulatory requirements relating to IT, 
Information security and cyber security.
When launching a new product, process automation and high security are implemented to make the application available 
to users for use and to make the system error-free while increasing productivity.
Our Information Technology Infrastructure
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ESG Report 2021-22

Our Cyber security squad
IT Risk Committee 
Our actions in this area are guided by various polices 
approved by the Board / IT Committee which are focused 
towards assessing, identifying, and mitigating information 
and cybersecurity threats. The actions are led by the Chief 
Information Security Officer (CISO) who reports to the 
Chief Risk Officer. We are also guided by inputs from ICICI 
Group’s CISO who is a permanent invitee to our IT Risk and 
Information/Cyber Security Committee.
The IT Risk and Information/Cyber Security Committee (IT Risk Committee) assesses the Company’s IT risk readiness 
by analyzing and monitoring risks connected with various business operations. It oversees the execution of measures 
and processes designed to secure our cyberspace against attacks, threats, and vulnerabilities. The IT Risk Committee 
is comprised of the Managing Director, Executive Director, Chief Technology Officer, Head Risk, and members from key 
business divisions.
The ICICI Securities’ Code of Conduct and Ethics is a pledge of the company’s commitment to 
integrity and the highest ethical practices, reinforced by the company’s Core Values. Our robust and 
well-articulated Code of Conduct and Ethics, which is conveyed to employees, assists us in meeting 
these objectives as it addresses important legal, ethical, and compliance risk areas. Because it 
provides such vital information, new joiners at ICICI Securities are mandatorily required to affirm the 
Code. To safeguard the interests of our stakeholders, we adhere to the highest standards of ethics, 
transparency, disclosure, and governance.
Due to our business’s nature, ICICI Securities is also regulated by SEBI’s Code of Conduct for 
Stockbrokers to ensure transaction integrity and equitable treatment of all customers.
Furthermore, we have adopted the following measures to increase cyber security.
Steady investments in 
system upgrades.
Application Control Reviews 
covering Vulnerability 
Assessment and Penetration 
Testing (VAPT assessments) 
basis the Risk Based Audit 
Planby Internal Audit 
Department.
Examination of network 
security, database security 
and web servers with shared 
infrastructure basis the Risk 
Based Audit Plan by the 
Internal Audit Department.
ICICI Bank’s Information 
Security Group conducts 
periodic Application 
Security Life Cycle (ASLC) 
and VAPT evaluations.
We have also created a 
mandatory e- module on 
Company’s Code of Conduct 
and Business Ethics for our 
employees. It contains key 
provisions of all the policies 
including Privacy and Data 
Security. 
Reviewing the information 
security framework on a 
regular basis.
On a monthly basis, the 
employees are sensitized 
on the do’s and don’ts 
applicable to them which 
includes matters pertaining 
to Data confidentiality. 
Semi-Annual Systems 
Audit and Cyber Security 
Audit mandated by SEBI.
Training for cross-
functional partnerships.
Our Business Culture
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ESG Report 2021-22

ICICI Securities has appropriate policies that apply to the whole organization to ensure 
ethical behavior and business, inter alia:
Related Party 
Transactions
Anti-Bribery & 
Anticorruption
Code of Conduct 
and Business 
Ethics
Whistle-Blower 
Policy 
Prevention of 
Sexual Harassment 
(POSH)
Prohibition of 
Insider trading
We have implemented a related party transaction policy (‘RPT policy’), which 
has been approved by the Board of Directors. ICICI Securities has well-defined 
guidelines and policies that have been approved by the Board that identify related 
party transactions, define the necessary approvals of the Audit Committee, Board 
of Directors, and Shareholders, and regulatory requirements for the reporting and 
disclosure of such transactions in accordance with the Act and Listing Regulations. 
During FY 2022, we have conducted all transactions with connected parties at 
arm’s length and in the regular course of business. On a quarterly basis, statutory 
auditors assess the same.
We diligently adhere to several mandatory training for our employees including Prevention of Sexual 
harassment, Cyber security, Data Protection, and the code of conduct on various policies and programs of 
the company. The Code of Conduct training covers key provisions of all policies including Privacy and Data 
Security. The Code of Conduct training helps employees to ascertain and reinstates the code of conduct 
followed across ICICI Securities enforcing the values and principles we are all guided by in the company. 
The Company has instituted necessary processes and protocols to restrict the use of 
UPSI. To comply with the SEBI (Prevention of Insider Trading) regulations, 2015, an online 
system, with necessary validations, is in place for granting various approvals under the 
prevention of Insider Trading Code and for seeking confirmations from the Designated 
Persons. 
Sensitization of the employees of the Company is undertaken through periodic reminders/
trainings provided by Compliance team.
Monthly monitoring of all trades done by employees is undertaken. Necessary action is 
taken against employees who are found to have violated the Insider Trading Code. The 
results of the aforementioned monitoring are reported to  Managing Director & CEO of the 
Company.   
The Authorized Persons (AP) of ICICI Securities are deemed to be the branches of I-Sec. 
As required by stock exchanges, the Company conducts inspections of 30% of its active 
APs every year and each AP is inspected once in 3 years.  Apart from the aforesaid annual 
inspections, the internal teams conduct inspections of their APs on a half-yearly basis to 
monitor and review of business operations and trading activities of the APs.
We have a zero-tolerance policy for bribery. All the employees must complete 
the mandatory anti-corruption and bribery training that includes information on 
applicable laws and regulations for their location.
All employees and Directors are subject to our openly published Code of Conduct 
and Business Ethics policy. It places considerable emphasis on fair employment 
practices, diversity and competition, the prohibition of harassment and intimidation, 
and workplace safety. We are an equal opportunity company with a safe and 
enabling work environment.
We expect all employees to operate honestly and with integrity. Our grievance 
procedures assist employees in handling potentially challenging circumstances 
and allow them to express any concerns, complaints, or other information. All 
recorded concerns are addressed sensitively and confidentially. Every new 
employee agrees to abide by the Code of Conduct and Business Ethics guidelines. 
Following a planned process to verify they understand and will comply with the 
policies and procedures, they formally sign their acceptance.
Our Whistleblower Policy encourages employees to report unethical and 
inappropriate actions and to seek remedies. The policy also protects employees 
who report malfeasance from victimization and retaliation. Employees can file 
grievances by letters, email, or a specialized web site set up for the purpose.
A stringent POSH policy assists us in the protection of our employees from 
harassment and discrimination. This policy allows our employees to file complaints 
about any incidents of explicit or intentional sexual harassment at work. The 
Company ensures that all such complaints are handled within the timeframes 
specified. All the employees are required to get POSH training to understand the 
definition of appropriate POSH behavior and the consequences of any violations. 
ICICI Securities has a strict zero-tolerance policy for any deviations.
We have stringent rules prohibiting the use of insider information to make profit 
through transactions on the stock exchanges as it is disadvantageous to public 
shareholders and betrays investor trust, both of which are important for the stock 
market’s health.
Policies
Code of conduct training
cases of Anti bribery
cases of Forced Labor
cases of Anti-corruption
cases of sexual harassment 
raised during the year 
which were resolved within 
prescribed timelines 
Employees covered 
100%
0
1
2
3
4
0
0
3
Our Business Ethical Insights
We monitor compliance withEthical Standards on an ongoing basis towards evaluating our internal ethical standards.  We 
have adopted the following measures for monitoring compliance with Ethical Standards.
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ESG Report 2021-22

Quality assurance calls is done to all the customers to whom insurance is sold so as 
to ensure that the customer is fully aware of the terms of the policy.  The customer’s 
application is processed post aforesaid quality call.
Our Dealing team places orders on behalf of the customers in the secondary market. An 
assigned Team leader monitors call recording of the advisors to ensure orders are placed 
as per customer’s instructions and orders are placed through recorded lines. Parallel, an 
independent team conducts audits of sample calls between customers and dealers on a 
monthly basis to monitor the quality, service, and security of the entire process.
The Risk Group of our Company monitors instances of data leakages by employees to 
safeguard any form of data leakage via electronic medium.
Our Internal Audit Group conducts extensive audits of all the functions and businesses 
within the Company.  The results of the observations are presented to the Compliance 
Committee and Audit Committee of our Company.
The Company has set up an independent Fraud Prevention Cell (FPC) and has implemented 
a Fraud Risk Management Policy. The investigation of any fraud as well as reporting of the 
case as per the requirement of the policy is done by the FPC. A forum comprising senior 
officials examine instances of misconduct for accountability and decide the action. Every 
quarter, FPC reports details of frauds/ misconducts investigated during the quarter along 
with trends and the various preventive steps taken to the Compliance Committee.
We hire an external firm to conduct audit of our broking business on a half-yearly basis, 
and audit reports are timely shared with the relevant regulators and agencies.
ICICI Securities has its website registered with IRDAI as an Insurance Self-Network 
Platform (ISNP) for selling and servicing insurance products. We get our ISNP reviewed by 
a Certified information system auditor or Chartered Accountants with DISA qualification 
or CERT-IN on an annual basis.
We offer various services like Investment Advisory, National Pension Scheme, Research 
Analyst, Merchant Banking, and Portfolio Management Services to our customers. Our 
respective businesses are audited by an independent audit firm on a half-yearly/ yearly 
basis.
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6
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Responsible 
Practices
The Environmental, Social, and Governance (ESG) goals of ICICI Securities are the result of the company’s 
commitment to perceive beyond profit, address societal concerns, and drive sustainable growth and 
development across our ecosystem. This showcases that, even as we continue to develop and profit in the 
face of increased and unexpected risks, we must adhere to ESG principles and governance. At the heart of 
our business model and risk structure is a robust ESG framework and governance system. This enables us 
to assist clients while also ensuring the long-term sustainability and security of our stakeholders.
We understand our position as a catalyst in catalyzing action toward sustainable development. This is 
crucial to keep up with the world’s shifting dynamics, especially during COVID-19. Because being present 
has never been more vital, the Company maintains sustainability as a fundamental business strategy to 
ensure long-term development, financial stability, and value for our stakeholders.
We do not have a significant presence in the 
investing business; but we have integrated 
ESG risks into our decision-making process 
when making proprietary investments. We have 
selected sensitive sectors that are thought to be 
the most significant contributors to ESG risks 
and created a strategy for interacting with them 
in our corporate risk and investment policy. 
The Company refrains from investing in and/
or limits exposure to certain selected industries 
as part of an investment universe guided by 
our ESG commitments. Furthermore, ICICI 
Securities does not finance or lend money to 
any institutions.
Our primary activity is in the domain of ‘financial 
securities’, which is critical to the social and economic 
infrastructure. It promotes the free flow of money 
by aligning fundraising needs through the issue of 
securities with investor investment needs through 
financial and capital markets. Maintaining and 
expanding this infrastructure is critical to creating 
stable financial and capital markets for the future 
generation. We see this as a crucial task in achieving 
SDG Goal 9: “Build resilient infrastructure, promote 
equitable 
and 
sustainable 
industrialization, 
and 
stimulate innovation.” Customers may access ESG-
based mutual funds through the company’s dedicated 
ESG funds section.
ESG Integration in 
Investments
Sustainable Development of 
Financial and Capital Markets
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ESG Report 2021-22

Social 
Performance
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ESG Report 2021-22

ICICI Securities is strongly committed to the communities we serve, in practically every part of the country, seeking to 
deliver significant, CSR-led effort that results in a meaningful impact on the community. All the CSR actions are framed, 
designed, and performed with a precise focus on our target beneficiaries. We pursue different activities through the 
ICICI Foundation and other partners. We undertook several initiatives in skill development, healthcare, empowering 
women, fostering entrepreneurship, livelihoods, and senior citizen welfare. As we expand our business sustainably, our 
commitment to understand and addressing societal needs lies at the heart of the strong relationships we share with the 
communities in which we operate.
ICICI Securities has a close-knit relationship with the communities and believes in working alongside the communities to 
generate sustainable and value-based outcomes across areas like health care, skill development, foster entrepreneurship, 
and research projects, senior citizens’ welfare, gender equity and environment. We work with ICICI Foundation and other 
CSR implementing agencies for our CSR Projects and also contribute to Government funded incubators as a part of ICICI 
Securities’ CSR work. Following are the glimpses of initiatives undertaken by ICICI Securities as part of our commitment 
to communities:
Key Medical Equipment Support extended to hospitals during FY 2021-22
Oxygen 
Plants
About 7700 youth
got trained during the year, 
of which 89.6% 
were placed
We have extended 
critical support to more than 
200+ needy cancer 
patient with TATA 
Memorial Centre
3000+ patients were 
benefited
60 oxygen concentrators 
and 16 oxygen plants 
were developed
Surgical treatment for 82 
needy children
Administer surgeries for 
1250 senior citizens
Oxygen 
concentrators
Transport 
Ventilators
Plasma 
Sterilizer
USG Echo with 
COLOUR doppler
Bronchoscope
Ambulances
Mini Buses
ICICI Securities engages in CSR activities, through its contribution to the ICICI Foundation for Inclusive Growth which 
include socio-economic development and working with other partners. To support our efforts a committee is in place that 
looks at community/social projects within the organization, and it includes Whole Time Directors and the External Director. 
We have utilized `201 Mn in this fiscal year and have reached approximately 200,000 beneficiaries. For this purpose, we 
have a corporate social responsibility policy (CSR Policy) which sets out the guiding framework for all our CSR activities. 
The policy also directs the rules and regulations that need to be adhered to while planning and implementing CSR activities.
ICICI Foundation for Inclusive Growth (“ICICI Foundation”) 
has set up the “ICICI Academy for Skills” that provides free 
skill development training to the lesser privileged youth. 
The objective is to help create sustainable livelihood 
for the lesser privileged urban youth through imparting 
vocational skill development training courses which are 
National Skill Development Corporation (NSDC) aligned,
About 7700 youth got trained during the year, of which 
89.6% were placed.
An impact assessment study was conducted with the help 
of an external agency to assess the impact generated 
through the skill development CSR project of FY21. The 
impact of the programmes were analyzed in four key areas:
inclusiveness, relevance, impact created and service 
delivery.
Further information and the detailed impact assessment 
study can be accessed here
We also trained needy youth to be care givers through Age 
Ventures India.
We are humbled to have played a little part in providing 
assistance to the communities through our CSR projects 
that promote physical and mental well-being. We have 
been privileged to lend a helping hand in supporting 
society to become more resilient across India. We have 
assisted communities in health care services through the 
following initiatives:
	
We have extended critical support to more than 200+ 
needy cancer patient with TATA Memorial Centre, 
a National Comprehensive Cancer Centre and a 
Grant-in-Aid institute under the administration of 
Department of Atomic Energy, Government of India. 
We have also engaged in projects where in we have 
provided support for medical equipment’s and patient 
transport, for The Homi Bhabha Cancer Hospital and 
Research Centre (‘HBCH & RC’), in Mullanpur, Punjab. 
The Department of Atomic Energy, as a part of Aazaadi 
ka Amrit Mahotsav initiative, are using our vehicles to 
conduct outreach camp, where over 1500+ women 
have been screened for Early detection of Cancer 
during this initiative. This initiative has not only 
Creating shared value
Policy: Paving the CSR Path
1. Skill Development Initiatives
2. Health Care Services
Corporate Social Responsibility 
(CSR) Projects at ICICI Securities
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01
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02
02
provided a new hope to the patients, but also facilitated huge financial 
and psychological relief for patients as well as their family.
	
We extended our Support through the availability of medicines and 
medical equipment for treatment support of COVID patients at the 
Government Hospitals in Mumbai through our collaboration  with 
THE EKAM FOUNDATION, Mumbai. Around 3000+ patients were 
benefited from this initiative, as it helped in bringing in critical lifesaving 
arrangements during the COVID 19 pandemic which were scarce at that 
moment.
	
In continuation to provide Covid related support, an initiative of 
Foundation of Innovation and Research in Science and Technology 
(FIRST), IIT Kanpur, 60 oxygen concentrators and 16 oxygen plants were 
developed and installed at different government hospitals across the 
country including 5 different Border Security forces hospitals under our 
Mission Bharat O2. 
	
We supported the installation of Oxygen plants in Border Security 
Force hospitals located across 5 cities. This project was implemented 
through ICICI Foundation. The Border Security Force plays a vital part 
in the country’s security matrix, aiding both the Army and the Civil 
Administration in managing different insurgencies. ICICI Securities is 
privileged to associate with the Border Security Force.
	
We supported last mile surgical treatment for 280 needy children from 
underprivileged socioeconomic strata through EKAM FOUNDATION. 
This not only gave a new ray of light for the children, but also brought in 
the possibility for them to continue lead a normal life with education and 
developmental activities for their future.
	
The Vision Foundation of India provides free cataract eye surgery to needy 
senior people from low socioeconomic backgrounds. We have partnered 
with the foundation to extend these services for the communities and 
administer surgeries for 1250 senior citizens in collaboration with The 
Vision Foundation, India.
To know more about our CSR Policy please Click Here
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ESG Report 2021-22

Innovation has been the essence ICICI Securities plan, and 
we aim to become a more dexterous and future-ready 
institution and contribute significantly to economic growth 
of country.
Along with our business operations, we aim to foster 
entrepreneurship that will help in creating livelihood 
opportunities and encourage start-ups to work on 
innovation, research and development through our CSR 
projects for the benefit of the community and expanding its 
knowledge and opportunities for them to build better. We 
support innovations in health care technology and other 
emerging sectors to provide affordable and innovative 
support to communities. Below are some of our projects 
that converges this idea into action:
A. Society for Innovation and Entrepreneurship (SINE) 
is an IIT Bombay-based non-profit Technology Business 
Incubator (TBI). ICICI Securities has collaborated with SINE 
to assist a few projects with potential social effects, mainly 
focusing on health care. This relationship will facilitate the 
start-up incubation with SINE, therefore fueling India’s 
health start-up culture. We supported SINE incubate start-
ups, focus on R & D of finding new solutions for health 
conditions that include cancer, Parkinson’s Disease, rapid 
testing of mosquito-borne diseases, prosthesis limb 
having senses, metabolomics data analysis, upper limb 
splints etc. with potential of creating large and beneficial 
social impact in health sector
Drinking Water treatment at Kishore and Edvan village 
Clean drinking water is a basic necessity of life. We had 
supported a start-up of SINE-IIT BOMBAY, to install two 
water treatment units at 2 villages, each filtering 2.5 lakh 
Litre daily.
B. Contribution to the Foundation for Innovation and 
Research in Science and Technology (“FIRST”), the Indian 
Institute of Technology (IIT) Kanpur’s Technology Business 
incubator. With this initiative we aim to deliver innovative 
health solutions for communities who have limited access 
to health care services in remote locations. 
We truly believe that sustainable growth emerges from 
a balanced approach to profits, people, and the planet. 
Our people, who comprise our employees, partners, 
and communities, are at the heart of our transformation 
program. ICICI Securities operates its business in a 
responsible and sustainable manner to achieve long-
term value for community as whole. It is also focused on 
developing our people so that they can generate value for 
the Company and their ecosystems while experiencing 
meaningful lives. Inclusion is powerful in terms of 
development of a society and we strongly believe that 
women and the elderly have a pivotal role to play in a 
society’s development, who are often overlooked due to 
certain socio cultural issues. Although the scenario in this 
aspect is rapidly evolving in a positive way, we initiated 
two different projects to catalyze the impact and provide 
sustainable solutions. We have started two initiatives to 
empower women and for the elderly, brief description of 
these projects are:
Project Hameri - #from forest to financial freedom. 
This initiative intends to empower women living in the 
Picture: (“FIRST”), the Indian Institute of Technology (IIT) Kanpur’s 
Technology Business incubator
C. N S Raghvan Centre of Entrepreneurial Learning 
(NSRCEL), IIM Bangalore:
With an objective to foster entrepreneurship and enhance 
livelihood opportunities, a programme was designed 
to support novel ideas in new age consumer products 
8 ventures across food, recycling waste, environment 
friendly products were supported.
The ongoing Fintech initiative had 10 start-ups that had 
undergone through the incubation programme raise  
`950 Mn cumulatively.
3. Contributions to Incubators for 
support to Startups and Research 
and Development projects:
4. Towards a more inclusive society
Old age homes, day care centers, and other facilities for senior 
citizens and older residents in Leh Ladakh through HelpAge India.
Active Ageing Centre, Cuddalore, Tamilnadu
Corbett landscape at Uttarakhand in India by assisting 
them in generating income, ensuring their support for 
conservation, and maintaining a long-term relationship with 
the surrounding natural resources. We have leveraged the 
skills of young talented women who wish to transform their 
lives and contribute to the country’s economic prosperity 
through this project. We also attempted to address the 
sensitive issue of gender discrimination. Given women’s 
considerable involvement in the agricultural workforce 
globally, empowering them is critical not just to the well-
being of people, families, and rural communities, but also 
to overall economic output. Around 500+ women got 
benefitted from this initiative and continue to develop their 
skills and expertise to acquire knowledge and generate 
their own sustainable livelihood.
Supporting the aged and elderly
LEH old age home
We believe that the elderly has a lot to contribute to the 
development of society through their experiences and 
wisdom. However, their wellbeing and engagement is 
often overlooked which causes a sentiment of isolation 
and mental stress for the elderly sections of the society. 
ICICI Securities have taken steps to protect the vulnerable 
group of the lonely aged and elderly by building homes for 
them that meet their basic needs through HelpAge India. 
Through this project ICICI Securities has made individuals 
happier and more contended since they know they are 
cared for. In the homes, they also find opportunities to 
engage with likeminded people and share stories, and 
take part in various activities and bring positive change for 
themselves and the society. This ensures their wellbeing 
both physically and mentally.
Active Aging Centre, Tamaraikulam 
Elders Village, Cuddalore
The objective of ICICI Securities’ CSR activity at 
Tamaraikulam Elders Village, Cuddalore is to assure the 
holistic wellbeing of the elderly by setting a model Age 
Home based on the idea of Active Aging. The Active 
ageing center’s purpose is to bring positive change in the 
life of the elderly who need care and support for a healthy 
life, while engaging in physical exercises, health facilities 
and having access to basic necessities of life to ensure 
mental and physical wellbeing.
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ESG Report 2021-22

We also acknowledge the importance of our relationship with our natural environment and recognize our obligation to 
conserve it. We continuously strive to enable India’s transition to a more environmentally sustainable economy and to 
support actions that have a positive environmental impact within the company and among its stakeholders.
5. Environmental conservation
Planting trees for biodiversity, empowering rural communities, and improving animal habitat in Villupuram, Tamil Nadu
Preserving traditional Himalayan beekeeping practices in Nainital, Uttarakhand, through WWF-India.
Villupuram Tree plantation initiative
ICICI securities supported in planting a total of 15,000 
trees in Tamil Nadu’s Villupuram district. The plantation 
area includes 30 villages and around 850 Irula Tribal 
community homes. Saplings were chosen based on the 
ecological conditions and the success percentage of the 
native species thriving there. The plantation activity will 
A buzz of Hope: Bee Keeping practice
There has been an enormous decline in the indigenous population of natural pollinators as a result of habitat loss and 
increased use of insecticides and pesticides. The need to maintain honeybees is more important than ever as they play 
an important role in preserving the delicate and rich mountain biodiversity. Our pilot project intends to provide favorable 
conditions for indigenous honeybee species to thrive while also contributing to sustainable rural development efforts and 
the restoration of ecological balance.
help create assets for the Irula Tribal community, improve 
the water table, reduce topsoil erosion, increase carbon 
sequestration potential, improve wildlife habitat, generate 
local employment through household-level participation 
in project implementation and monitoring, and aid in 
ecosystem improvement.
Created
~1200 workdays
of employments
Planted trees
provide food, fruits,
timber, fuel wood,
and flowers
CO  offset:
2
300,000 kg of
atmospheric
carbon dioxide
annually
15000 trees
planted
Plantation area:
30 villages with
850 households
~2600 individuals
of which ~51%
are women
Villupuram
District
Plantation
With various projects, we have reached more than two lakhs   of lives country wide. 
We have been fortunate to be capable of extending a helping hand to the communities. 
This has been a constant learning for us, and we believe that with each project we 
continue to learn and get more inspired to work with the community. The success 
stories mentioned below are a glimpse of the work that has not only made us smile, but 
happy and grateful to be part of this journey along with our stakeholders.
Our Few  
Success Stories
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ESG Report 2021-22

Few Success Stories
The start-up  Success 
Story of  Deepa 
Muthukumarsamy
Deepa, a first-generation entrepreneur and 
Postgraduate in Foods and Nutrition, started 
taking 
tuition 
lessons 
to 
neighborhood 
youngsters to assist her acquire the first 
funding for her firm, #SomemoreFoods, which 
manufactures organic health foods suited for 
all ages. Her distribution approach was offline, 
which was impeding the company’s growth.
ICICI Securities’ Incubation program provided 
her with several opportunities to expand her 
firm. She worked on building and improving 
their 
digital 
presence 
by 
developing 
a 
strong SEO presence and constructing a 
manufacturing facility in Coimbatore to enhance 
their production capacity fivefold. There has 
been an increase in micro-entrepreneurs, and 
soon the ecosystem actors, such as farmers, 
will benefit. -#Digital #Technology #Passion 
and #Perseverance are the crucial components 
for a start-success, up’s according to Deepa. 
Join us in congratulating her on being chosen 
for the One District One Product Initiative in 
collaboration with the Consulate General of 
India in New York to display their products 
on International Yoga Day as their goals align 
with the ODOP initiative of fueling economic 
growth, creating jobs, and promoting rural 
entrepreneurship.
Success story of 
Bionic Hope  
(RoboBionics) 
#ahandforindependence
Llewellyn, 
Anil, 
and 
Priyanka 
launched 
Robo Bionics, a start-up fostered by ICICI 
Securities through Society for Innovation and 
Entrepreneurship (SINE) at IIT Bombay motivated 
to do something great for their batchmate who 
was born without a Hand. The investigation 
resulted in Grippy India’s own NABL Lab Safety 
Tested, and Certified 3D printed Prosthetic hand 
with a sensation of touch and multi-grip control. 
Grippy is a lightweight and economical, battery-
powered prosthesis designed, produced, and 
proudly made in India that is currently accessible 
in the Indian market for those with below elbow 
amputation ages 15 and above. They identified 
8 persons in need and helped them with Grippy
The success story of Hameri
JUNE 2022 Hameri Case Study Unnati Self-Help 
Group (Pahseni village, Terai East Forest Division, 
Uttarakhand) 
Unnati Self-help group (SHG) formally came into 
being in December 2021 as a private SHG, after 
receiving five-day training, on making premium 
handcrafted grass products such as baskets, 
casseroles, coasters, etc. 
Five women from Pahseni gram panchayat (Terai 
East FD, Uttarakhand) - Mrs. Rinku Devi, Mrs. 
Satyawati, Mrs. Makeshwati, Mrs. Sharma Devi 
and Mrs. Rajkumari Devi - formed this group with 
the aims of self-employment and empowerment. 
Five ordinary women with no background in 
business, no significant educational qualifications, 
but an exceptional skill handed down by their 
ancestors and determination to build a business 
out of it. The skill of turning locally available grass 
into useful, environment-friendly and durable 
objects, unique to their tribal heritage. 
These products are so tightly coiled that they are 
almost waterproof. Equipped with their innovative 
and creative spirit, they experimented with the 
designs and colours to make their products more 
attractive in the marketplace. The group, with 
guidance from CSR Partner of ICICI Securities, 
WWF-India, for Hameri, initiated pilot sales of 
their artisanal products at a souvenir shop and a 
homestay in the Nainital district of Uttarakhand in 
December 2021. In a couple of months, the group 
earned a net income of about INR 16,000 from the 
sale of their products at these 02 outlets. 
At present, the group boasts of total earnings of 
`43,450 - more than the 15 government-formed 
SHGs in the area – just from their pilot sales.
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ESG Report 2021-22

A new ray of hope for PURVA
Anushka’s Story
Amrita reunited with her family
Young Ridant bounces back
Laxmi walks again
Dancing all the way
Arav’s Journey
Aaditya begins a new chapter
Little Purva was born in the Shinde household’s joint-family, and the family was overjoyed 
to welcome a newborn girl. Her father, Atul Shinde, worked in a jewelry store. Though 
the family’s monthly salary was insufficient to cover their day-to-day needs, they managed 
to keep afloat during the pandemic’s difficult days. But fate threw them an even greater 
curveball when Purva was diagnosed with a cardiac birth abnormality termed combined 
TAPVC with severe PAH, complicating her health. That was a difficult moment for the family 
since their child was in pain and they didn’t have enough money to afford the expense of 
therapy.
They breathed a sigh of relief when they learned about Ekam Foundation Mumbai from 
the hospital social worker. They had to pay just `100,000 out of a total medical estimate of 
`303,500 , with the balance covered by EKAM and other trusts and foundations. Purva is 
now completely fit and well and Her mother, who is her primary caretaker, is overjoyed and 
appreciates the medical personnel, family members, Ekam, through the last mile financial 
assistance from ICICI SECURITIES , and other foundations for their unwavering support.
13-year-old Anushka, a talented student in the eighth grade at a Pune school, had to miss 
lessons and put her education on hold for a year after being diagnosed with Scoliosis with 
congenital adrenal hyperplasia in 2021. Anushka had a tumor in her back since childhood, 
but it began to develop fast as she approached adolescence. The epidemic had already put 
a financial strain on the family, and her mother, a domestic helper, had to sell her jewelry to 
get funds for Anushka’s scoliosis treatment. Fortunately for them, some of their family and 
friends offered assistance, but it was insufficient.
At that critical juncture, the family approached Ekam Foundation Mumbai who received 
the last mile financial assistance from ICICI SECURITIES - to cover the cost of the medical 
procedures. Anushka’s therapy is now complete, and she is feeling much better than before. 
Her doctor has advised her not to bend and to stay in bed completely. She is on medicine 
and has frequent check-ups. She misses school and hopes to see her pals again soon.
Amruta lived with her three siblings’ children, her ageing grandparents, and her father’s two 
dependent sisters. Her family was dealt another blow when they learned that Amruta had 
moderate muscular VSD with PDA when she was just 6 months old. Because of poverty and 
a lack of cash to treat Amruta, the family tolerated her disease for the next 12 years. She was 
ultimately operated on when she was 12 years old, after travelling all the way from distant 
Malkaranja to Balaji Heart Hospital & Diagnostic Center in Mumbai.
In the hospital, they learned about the Ekam Foundation which gave the last mile financial 
assistance from ICICI SECURITIES   to Amruta during her treatment. Amruta enjoys playing 
but is now unable to go out and play. She’s still on her meds, so she’s on bed rest, and she 
hopes to return to school as soon as she’s fully recovered.
Ridant is the youngest of the Pathares’ five children. As the family’s first and only kid, he 
received a lot of love, attention, and devotion from his parents and grandparents. When 
Ridant was 6 months old, his parents discovered he wasn’t gaining weight and took him to a 
neighboring hospital. He was identified with bad eating habits, which hampered his growth. 
It’s difficult for the family of five to exist on that salary and pay their basic expenses, let 
alone arrange finances for their child’s procedure. His parents wanted to provide their kid 
the finest therapy possible, so they took him to Sahyadri Super Specialty Hospital in Pune, 
where he underwent treatment. for Sub Aortic VSD with PDA.
The whole bill was `300,000 and they got the last mile financial assistance from ICICI 
SECURITIES through Ekam Foundation Mumbai, which bridged the gap in their resources 
to complete the treatment completely. Kirti, his mother, is overjoyed to meet her son today.
Mrs. Lakshmi was hurt and had surgery on the left side of her thigh. She was unable to walk 
correctly and had a limited range of motion at the ankle joint due to pain in her legs. She 
was also experiencing discomfort in her right and left neck and shoulder area.
ICICI Securities assisted her with physiotherapy intervention, beginning with an 
electrotherapy session employing infrared radiation and wax therapy to alleviate pain and 
edoema for two weeks. Her discomfort and swelling subsided after two weeks. She began 
walking with minimal discomfort in the third week. Pain-relieving therapy Interferential 
treatment was applied to the neck and shoulders for one week. Lakshmi is totally healed 
and has begun to walk gradually and is capable of handling her personal day-to-day 
responsibilities and is completely overjoyed.
Sayli Shirke, ten years old and very energetic, enjoys dancing. Coming from a low-income 
background, money was never an impediment to her quick-footed efforts. Sayli’s heart rate 
became unmanageable one day out of nowhere. She was brought to Mumbai’s Balaji Heart 
Hospital & Diagnostic Centre, where physicians discovered she had PDA, or patent ductus 
arteriosus, and advised her that she needed emergency surgery. The hospital’s social worker 
conducted a socioeconomic status evaluation, and it was agreed that some hospitalization 
expenditures would be covered by reaching out to other charity groups. That’s how Sayli’s 
case got to EKAM. 
The overall medical expenditures, including surgery, hospital stay, drugs, and so on, were 
`104,000, for which the Foundation, through the last mile financial assistance from ICICI 
SECURITIES, offered a bridge-fund of `45,000. Sayli’s condition improved after intensive 
care, and she was able to be discharged.
Arav Khade was a healthy two-year-old infant until December 2021, when he began 
having difficulty urinating and began vomiting frequently. His father rushed him to the 
local government hospital, where the doctor discovered that the infant had a rare illness 
of intestinal blockage. He was subsequently referred to Pune’s KEM Hospital. The family’s 
major concern was covering the hospitalization costs. Aarav’s father works in a fabric store. 
He is the lone earner in his family, earning roughly `8000 every month.
The social worker at KEM Hospital assessed the patient’s socioeconomic position, and 
the case was forwarded to our CSR partner, EKAM Foundation. It was determined that the 
Foundation, would cover the whole cost of the hospitalization. Aarav’s condition improved 
after an 8-day stay, and he was discharged.
Aaditya, a 16-year-old kid from Washim, Maharashtra, was born into a farming family. 
He lives with his parents in a nuclear household. His father is a farmer who makes up to 
`60,000 every year. Aadtiya was diagnosed with ASD surgical closure at the time of his birth. 
However, the doctor advised that the procedure be performed between the ages of 15 and 
16. As a result, in December 2021, Aaditya, 16, was taken to Kamalnayan Bajaj Hospital in 
Aurangabad for an ASD operation. The whole cost of his therapy came to roughly `200,000. 
As a last-mile funder, Ekam Foundation, through ICICI Securities contributed the balance 
amount. Aaditya’s operation was a success and is now under medications.
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ESG Report 2021-22

We were proud and beyond gratified to receive appreciation and acknowledgment by Dr. Mahendra Nath Pandey, 
Ministry of Heavy Industries, Government of India, for our CSR projects and impact generated through our initiatives. 
Receiving this letter of appreciation has been and honor and has boosted our morale as an organization to pursue our 
goals, commitment and objectives to create a positive footprint in the communities and contribute to the greater socio 
economical development of our country.
With our various projects across the country, we continue to evaluate and monitor our actions and work to develop and 
build on further. ICICI Securities also takes pride in achieving positive impact through our CSR programs. We look forward 
to spread our wings in this sector and reach higher to create meaningful and long lasting impacts on the society. Below 
are the highlights of our work and number of people reached through our projects:
Over 200,000 
beneficiaries through 
various CSR projects
Life Saving  Medical 
Equipment/Treatment 
Support
Litre Drinking Water 
Treated Daily
Saplings Planted
R & D/Startups Incubated
Model Old Age homes
Lives 
Impacted
88
5,00,000
15,000
22
2
Ecosystem 
Impact
Environment 
Impact
Nurturing 
our people
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ESG Report 2021-22

People Perspective
At ICICI Securities, we believe that our people are the key towards success for the long-term growth strategy of the 
Company. With new age and ever-changing business complexities and volatility in business environment, innovative 
thought leadership and new age skills of our team define how we shape the future of the Company. Our entire outlook on 
people philosophy & practices are designed towards building a culture of trust, meritocracy, inclusion, empowerment, and 
freedom of thoughts to drive high performance through constant innovation.
All our Corporate offices have wheelchairs and wheelchair-friendly elevators which can be accessed from the parking 
lot, thus making access friendly to our differently abled employees and visitors. Dedicated washrooms are also made 
available at our registered corporate office premises.
The strategic, structural and business delivery model choices made by the Company, determine the skillset and 
competencies required by employees. The Company in accordance with its strategy and business model conducts 
an annual assessment of skill requirements and accordingly recalibrates the training design, content, curriculum and 
pedagogy. Each business group is analyzed for new skillset requirement. These skillsets are then mapped against the 
currently available training programs. If required, the training programs are redesigned to meet the requirements or new 
programs are launched. The Company has actively engaged with its training partners to revise and redesign training 
curriculum on regular intervals. 
While the Company offers various functional programs, which help develop skills and focus on cognitive learning and 
their application at the workplace, there was a need felt to offer a set of programs that would also develop the personal 
organization, social and leadership skills of employees. Hence, the Company offers a series of programs to employees 
in behavioral and leadership areas at different levels of the organization.  In the domain of leadership development, the 
Company offers Leadership Mentoring Program which is conducted for middle and senior management. 
In FY2022, with an enhanced focus on self-learning and virtual content delivery, we launched 68 e-learning modules on 
domain knowledge & selling skills, customized to the needs of the various frontline sales teams through the mobile based 
e-learning application “MPower”.
Male                     Female
Diversity and inclusiveness are integrated with our 
strategy to grow which is articulated in our Human Rights & 
Diversity, Equity & Inclusion Policies as well as in our Code 
of Conduct & Business Ethics. We believe that a diverse 
talent pool is critical to our success. The Company does not 
differentiate basis gender, caste, sexuality, color, religion 
etc. It’s an equal opportunity Company and all people 
processes including and not limited to hiring, training, 
job rotation, growth, compensation, promotion etc. are 
based on the philosophy of meritocracy and transparency. 
We recruit people from diverse backgrounds and do not 
differentiate based on caste, religion or gender or other 
factors. It ensures that we have the diversity of thought 
we need to create products and services catering for an 
equally diverse customer base.  A diverse talent pool helps 
us challenge the status quo and carve new markets led 
by innovation and creativity in line with the core cultural 
strength of the Company. We remain committed to attract 
and nurture a diverse workforce. The Company offers a 
work environment that values every individual for their 
unique skills, experiences and perspectives.
Open
two-way
communication
Respect
for Human
Dignity
Providing
Non-discriminatory
Work
Environment
Performance
based
Rewards and
Recognition
Diversity, Inclusion and equal opportunity
Our specialized wing of Learning & Development
Key Highlights
30%
32
25%
32
Campus Hiring
Differently abled 
employee
Women employees
Average age of 
Workforce
Gender
diversity
in total
workforce
Gender
diversity in
Board of
Directors
25%
75%
13%
87%
28%
72%
Gender ratio 
in new hire
e-learning modules on 
domain knowledge & 
selling skills
customized to the needs of 
the various frontline sales 
teams through the mobile 
based e-learning application
we launched
68
MPower
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ESG Report 2021-22

Leadership
Development
Leadership Development Program
Leadership Mentoring Program
Leadership Engagement Series
Knowledge
Creation
Blend 100 Day Program
Product and Process Refresher Training
Wealth Academy: CIEL
Equity Academy: CIEL
Data Science and Machine Learning
IT Training-Full Stack Program
Financial Modelling and Business Valuation
Compliance and Regulatory Training
Design Thinking
Growing Together
LDGM
i-LEAD
Collaboration-Virtual Simulations
Customer First
Creating Relationship Value
Business Development Workshop
Reflections
Business Communication
Sales Resilience
Negotiating and Influencing Skills
Nurturing
Talent
Customer
Engagement Skills
Growth &
Learning
Growth
Mindset
Customer
First
Our Learning Suit
Customer first is one of the key DNAs of the Company and it has been our endeavor to constantly create innovative 
products & services keeping the customer in mind, hyper personalize the customer experience & journey and customer 
delight in all customer engagements. Towards this objective, the Company focused the learning initiatives in FY2022 
around three broad aspects of Customer First behavior, Design Thinking, and Creating synergies through Collaboration.
In FY22, for all retail business and support groups, a threefold initiative around 
customer first behavior was driven comprising of an awareness quiz campaign, 
orientation session and a detailed program emphasizing the importance of 
“Customer First”. Around 3500 employees were covered under this initiative in 
FY22, and this is now an integral part of all new hire induction in the Company. The 
workshops & e-module program was focused around:
1.	 Thresholds of a service culture
2.	 Skills and behavior required to build a service culture
3.	 Service values and engagement strategy of the Company
4.	 Thresholds of service behaviors and adoption
5.	 Creating Service delight
6.	 How customer service orientation is measured for employees in front line 
roles in the Company including awareness on Net Promoter Score (NPS)
During the pandemic to ensure cross team synergy and alignment of common 
objectives across teams, around 430 employees from all product, process & 
support groups were trained to re-emphasize the key aspect of “Working together” 
for developing superlative customer solutions. Digital simulations were used to 
improve inter team communication and collaborations in a real life like scenario.
To develop agility and customer centricity in product and process innovations, 
we conducted Design thinking program for our Senior Management, Product, 
Technology and Process groups. The company also trained around 80 mid to senior 
level employees across the product, processes and technology functions under the 
principles of Design thinking. The program was conducted with live prototypes.
Our 3 focus areas for FY22
Customer 
First
Design 
Thinking
Collaboration
The key aspects of the program were:
1.	 to build creative confidence and unleash a Dynamic Mind-set. 
2.	 to help our teams to see problem solving as an iterative process from 
inventive thinking to analytical thinking. 
3.	 to bring in Human Centered & Empathetic approach to design. 
4.	 to help in solution visualizing and prototyping
5.	 to be comfortable with ambiguity
6.	 to be reflective
7.	 to be open to risk taking within strong guardrails of compliance and 
embracing failure
8.	 to be collaborative
9.	 to be optimistic – Look at obstacles as opportunity
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ESG Report 2021-22
50

Other key upskilling 
initiatives FY22:
Certification programs for wealth management relationship team & equity relationship teams. Around 140 employees 
were successfully certified through the above programs in FY22.
In FY 2022, the company launched Wealth Academy for 
our Private Wealth Management employees. The program 
was designed to enable effective client engagement. 
The program was designed to improve the domain 
knowledge of a Private Wealth Relationship Manager. 
This is a finishing school for Relationship managers. The 
program is delivered through a combination of Self-paced 
e-learning, virtual instructor lead program and knowledge 
assessment. The Wealth Manager certification covered 
concepts like, Macroeconomic Indicators – policies, Debt 
Market analytics, Equity Analysis, Alternative investments, 
and asset allocation.
We diligently adhere to several mandatory training for our employees including Prevention of Sexual harassment, Cyber 
security, Data Protection and the code of conduct training on various policies and programs of the company.
In FY 2022, the company launched Equity Knowledge 
Academy for our Equity relationship group. The program 
was devised to improve the domain knowledge of the 
employees. The program covered Equity and Derivative 
analysis, Fundamental and Technical analysis and Algo 
trading.
All employees of the Company undergo performance 
appraisal process as determined by the Company and 
in accordance with their career progression plan. Career 
development is achieved through a mix of trainings, 
higher roles (promotions) and lateral movements or 
job enhancements.  The Company has a well-defined 
succession planning process to facilitate the development 
and career planning of high potential talent, mitigate 
vacancy risk arising from attrition and ensure business 
continuity.
The Company believes in rewarding and recognizing 
employees 
who 
have 
demonstrated 
exceptional 
performance and initiatives in their overall assessments 
including stakeholder feedbacks. Like every year, we 
felicitated such employees on a Company-wide platform 
like I-Sec day, which was attended by the Directors, Senior 
Management, and all employees of the Company. Apart 
from this, the respective businesses also conduct various 
rewards and recognition programs for employees on 
regular basis.
The company has a well-established structure for 
performance evaluation and talent management. The 
goals of this framework are threefold:
We provide growth opportunities to employees through 
internal job openings across departments and functions 
wherein employees can apply for varied jobs basis the 
eligibility criteria. For performing employees, we provide 
career growth opportunities internally ahead of time. 
Around 30% of critical/title positions were closed through 
internal movements in FY22.
A framework is in place for identifying key roles and 
measuring the depth of leadership cover for each role by 
identifying successors who can move to the role either 
immediately or over a period or by restructuring the role 
to mitigate vacancy risk and ensure business continuity, 
where successors are not immediately available to fill the 
vacancy. Based on the number of successors identified, 
their readiness to move to the next level role and the 
feasibility of conducting restructuring in the event of the 
role holder’s exit, a score called the Leadership Cover 
Index (LCI) is derived for each key role. An annual exercise 
is carried out to identify the LCI for each key role along with 
the talent development actions and is reviewed annually 
by the Board Nomination and Remuneration Committee. 
The Company has a Board approved compensation policy 
which drives meritocracy in the framework of prudent 
fiscal management wherein the high potential employees 
are rewarded appropriately from long term and retention 
perspective. The policy defines a fair mix of fixed, variable, 
and long-term compensation to ensure a fair balance 
between the long term and short-term performance 
objectives of the Company and aligns the employee 
interest with the Company’s goals and objectives. In 
FY2022, around 30% of the total workforce were promoted 
within the organization.
The Company has a structured performance management 
process aligned to the Company KPIs as set out by the 
Board. These are then cascaded in the form of functional 
KPIs through the Balanced Scorecard process and 
further as individual KPIs based on the nature of role and 
responsibilities.
 Alignment 
of KPI across 
levels
Succession 
planning by 
nurturing 
talent
Differentiated 
rewards basis 
meritocracy 
and 
performance
In FY 2022, with the on-boarding of new technologies and 
data analytics tools in the Company, various certification 
programs and workshops were done for data science, 
technology and business process engineering teams on 
topics like data science & machine learning, devops, tableau 
and API. Around 125 employees across these functions 
were upskilled during FY 2022 on these initiatives.
* Employees who joined in the last quarter of the financial year and had partially completed their training journey till March 31, 2022, are 
not considered as covered in the above table. Further, there is a 100% coverage on all regulatory certifications for employees in FY2022.
PWM Wealth Academy
Performance meritocracy
Career Growth and Opportunity
Equity Knowledge Academy
The performance evaluation 
procedure
Rewards & Recognition
Digital tools & Algo
Total Training 
Hours
Employee 
Count
Average Training 
Hours
Employee 
Coverage
244,711
4094
60
96%*
154,927
3766
41.14
99%
in 2022
in 2022
in 2022
in 2022
in 2021
in 2021
in 2021
in 2021
52
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ESG Report 2021-22

In FY 2021, we had formally articulated the employee value 
proposition called ‘PLEDGE’ which is a promise of what 
our employees should expect from the Company. PLEDGE 
value proposition has five anchors - Pride @ Workplace, 
Care, Growth & Learning, Enabling Work Environment & 
Meritocracy. In FY 2022 through various senior leadership 
forums/town halls and employee pulse feedbacks the 
Company conducted monthly / quarterly intervals took 
inputs on the five anchors of Pledge and necessary 
actions were taken on the various feedbacks received 
from employees on value delivery. Digitization of internal 
processes and policies is one of the key themes of Pledge 
anchor - Enabling Work Environment. Towards this theme, 
in FY22, we launched AMIGO – the employee mobile 
application which is a one stop solution for our employees 
for their day-to-day work needs, query resolution, 
productivity tracking, approvals and communication. The 
key features of Amigo are: 
1.	 Transaction management of various employee benefit 
policies like including leave application, muster 
updating, e-pass, approvals etc. 
2.	 Quick access to all sales CRMs and various other 
platforms like the LMS - MPower, Healthcare 
3.	 Quick view and access to documents like salary slips, 
tax details, insurance ID cards & policy details, visiting 
cards, ID card etc.
4.	 Chat BOT to resolve any query related to the policies 
of the Company
5.	  Facility to mark themselves safe during any natural 
calamities and raise an alarm when in an exigency
6.	 View and wish work anniversaries, birthdays & 
season’s greetings 
7.	 View videos/podcasts/photos of various Company 
driven initiatives & learning content
The anchor Pride @ Workplace of PLEDGE endorses 
creating value for society at large. During FY22, under this 
theme, we facilitated the following initiatives:
1.	 Daan Utsav in collaboration with ICICI Foundation and 
Give India wherein we provided an opportunity to the 
employees to contribute towards the betterment of the 
society. Some of the initiatives under implementation 
are ensuring nutrition for children undergoing cancer 
treatment at AIIMS Delhi, eye care camps in rural 
parts of the country, water conservation in the drought 
prone Marathwada to name a few.
2.	 Green Environment Initiative wherein plant seeds were 
distributed to employees and they were encouraged to 
plant them/ share them with their friends and families.
3.	 Sapling & Tree plantation initiative wherein employees 
got opportunity to plant trees & samplings as part of 
the Company’s initiative towards creating a better 
environment.
ICICI Securities has adopted employee-oriented policies 
covering areas such as growth & development, employee 
benefits, grievance redressal framework, health & safety 
and prevention of sexual harassment at the workplace 
which endeavors to provide an environment of care, 
nurturing, 
opportunity 
to 
accomplish 
professional 
aspirations and inclusion.
Our Company has a Board approved compensation 
policy which drives meritocracy in the framework of 
prudent fiscal management. The policy defines a fair 
mix of fixed, variable and long-term compensation to 
ensure a fair balance between the long term and short-
term performance objectives of the Company and aligns 
the employee interest with the Company’s goals and 
objectives. The policy is applicable to all the employees 
of the Company including the Whole-time Directors, Key 
Managerial Personnel and Senior Managerial Personnel 
of the Company are covered under the Company’s 
Compensation policy.
The various other policies adopted by ICICI Securities to 
ensure employee well-being are as mentioned below:
1)	 Salary advances to employees: This benefit is aimed 
at providing financial assistance to employees of the 
Company in case of any exigency. This benefit allows 
employees to avail salary advance upfront towards 
their future salary payout.
2)	 Leave Policy: Leave policy at ICICI Securities 
is designed to meet various life stage needs of 
employees. Various types of leaves that are available 
to eligible employees are mentioned below:
i.	
Privilege Leave (PL)
ii.	
Casual Leave (CL)
iii.	 Sick Leave (SL)
iv.	 Maternity Leave (ML) including Sabbatical Leave 
post maternity
v.	
Adoption leaves
vi.	 Paternity Leave (PAT)
vii.	 Compensatory Off (CO)
viii.	During medical emergencies as well as during the 
pandemic, the Company has also granted special 
leave to employees to take care of self/ family 
members on need basis.
3)	 Flexible work arrangements: We provide flexible/
hybrid work arrangements on need basis to the 
employees to ensure that employees can manage any 
unexpected/unavoidable personal situation.
Employee Value Proposition and 
well-being
Employee-Centric Benefits
4)	 Higher education policy (HEP): We have a higher 
education policy which facilitates employees to 
pursue their desire for professional qualification and 
accreditation for upskilling themselves on continuous 
basis or as may be required in their jobs.
5)	 Internal Job Posting (IJP): We provide growth 
opportunities to employees by providing internal job 
openings across departments and functions wherein 
employees can apply for varied jobs basis the eligibility 
criteria. Some of these internal job movements may 
entail promotion and/or change in salary.
6)	 Insurance Policies: ICICI Securities ensures that all 
employees & their dependents (wherever applicable) 
are protected under various insurance covers like 
Health Insurance including maternity expenses, 
Personal Accident & Life Insurance. Further, during 
medical 
emergencies 
pertaining 
to 
employees, 
wherever required, the Company goes beyond the 
pre-defined limits to assist employees in their hour of 
medical needs. 
	
We also facilitate employees based on their family’s 
specific hospitalization needs, to take enhanced 
medical insurance coverage in the form of top up 
policies & parental coverage at attractive premiums 
with day zero coverage of pre-existing ailments.  
	
Additionally, we facilitate employees to avail additional 
personal accident insurance covers at discounted 
premium rates.
7)	 Employees’ Children Scholarship Scheme: We have 
an Employee’s Children Scholarship Scheme which 
aims to help eligible employees meet the educational 
requirements of their children who are outstanding 
in their studies. Employees can opt for any course 
for their children’s higher education both in India & 
overseas subject to the eligibility criteria.
8)	 Gym & gaming facilities: To cultivate a healthy lifestyle, 
we extend Gym facilities, Table Tennis facilities on-
site in our prominent offices with high workforce 
concentration.
9)	 Retirement Benefits: ICICI Securities has a Board 
approved policy to cover post-retirement benefits for 
employees retiring from the services of the Company 
after attaining the age of superannuation in the normal 
course or under an approved voluntary retirement 
scheme where specifically mentioned.
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ESG Report 2021-22

Interaction with Pullela Gopichand, Chief National Coach for the India national badminton team
3.	 ICICI Securities Day: ICICI Securities Day is the ultimate 
platform not only to acknowledge and celebrate our 
success as an organization but also to recognize 
and felicitate individuals and teams who exemplify 
our achievement orientation and cultural ethos. It is 
also an opportunity to take inspiration from our rich 
past & heritage and to imagine a future which all of 
us aspire to build for our organization.  Theme of this 
year’s celebration was” Working together” aimed at 
not only celebrating those teams and individuals who 
have excelled at it but also to inspire other employees 
as well to intensify their efforts to work together as 
unified team.    
4.	 Employee feedback: We have integrated a feedback 
application with our mobile application AMIGO 
through which we take feedback from employees on 
real time basis on the 5 anchors of our employee value 
proposition PLEDGE. Apart from this we also seek 
feedbacks from employees through branch visits, 
focused group discussions, etc. The non-hierarchical 
culture of the organization also gives space and 
comfort to employees to reach out to their HOD/
Senior Leadership with any feedback they might have. 
5.	 Employee wellness: Employee wellness is one 
of the uncompromising factors that the Company 
firmly believes and follows dutifully.  Apart from 
ensuring that the employee gets a safe and secured 
infrastructure to work under, we also ensure that 
periodic communication and sessions on various 
safety aspects are conducted and circulated on regular 
basis. Covid protocol and every care to ensure that 
our employees are getting the best during such trying 
times was ensured during the pandemic. We believe 
in extending all kind of support when it comes to any 
exigency in the employee’s personal life. We have 
arrangements for dedicated doctors’ visit at two of the 
Corporate offices on daily basis. Employees can also 
post their queries on my.doctor@ext.icicisecurities.
com wherein the query is addressed by consulting 
panel of professionally qualified medical practitioners. 
Our mobile application AMIGO helps employees to 
mark themselves safe during any pandemic/ natural 
calamities and raise an alarm when in an exigency. The 
AMIGO application also has the emergency contacts 
of the employees which helps the HR/immediate 
manager to get in touch with the contacts in case the 
employee is unreachable.
	
We have stringent guidelines to ensure safety of 
employees and visitors.  We monitor air quality at 
our corporate offices and take steps to improve it 
on a regular basis and have plants in open areas to 
help with oxygen levels. The air quality is checked 
once a year. We have installed a UVGI system in our 
internal duct of cooling equipment at our registered 
corporate office. Frequent equipment checks, such as 
air conditioners, chillers, UPS, stabilizers and DG, are 
performed to mitigate any wear and tear caused by 
ongoing operation.  We also conduct Quarterly Fire 
Drill Training at all our branches and corporate offices 
1.	 CEO Connect:  Engagement Sessions are conducted 
with the MD & CEO and all the employees on regular 
basis to disseminate the Company performance, 
strategy updates, employee well-being etc. wherein the 
employees get a common platform to directly engage 
with the MD & CEO and share their perspectives, 
express their views, feedback, ideas, etc. in a larger 
forum.
2.	 Senior Leadership Townhall: We conduct regular 
townhall/focused group discussions with cross team 
business leaders and give employees an opportunity 
to interact with senior leadership of the Company. 
Engagement through active 
communication (Staying connected)
ICICI 
Securities’ 
DNA 
endorses 
‘Compliance 
with 
Conscience’ as a key threshold behavior. Every employee 
of the Company is expected to work with ‘Compliance 
with Conscience’ in their work and their interactions with 
customers and stakeholders. We have zero tolerance 
towards any violation or misconduct on grounds of 
non-compliance. Our employee value proposition – 
PLEDGE also emphasizes on creating an environment 
which protects against any kind of biases and facilitates 
professionalism in all engagements.
We strictly follow our code of conduct (Code) which defines 
the professional and ethical standards that employees and 
Directors need to adhere to in compliance with all applicable 
statutory laws, regulations and internal policies. Through 
the Code of Conduct & Business Ethics, the Prevention of 
Sexual Harassment at the Workplace policy, the Whistle-
blower Policy and the Employee Grievance Redressal 
framework, the Company provides a safe and secure 
workplace. Through the Company’s internal policy on 
Talent Acquisition and Equal Opportunity, Diversity, Equity 
and Inclusion Policy, Human Rights policy, the Company 
affirms its commitment to being an equal opportunity, 
meritocratic employer with zero tolerance towards any 
form of discrimination. Our Company is governed by the 
Code of Conduct for Stockbrokers issued by SEBI which 
covers aspects such as integrity and fairness to clients.
We regularly conduct awareness campaigns to familiarize 
employees with the various policies to ensure adherence 
to the highest standards of ethical behavior. Regular 
communications via Company’s intranet- I-Sec Universe, 
mobile application – Amigo, SMS campaigns, mails etc. 
are sent to sensitize employees around governance & 
ethical practices.
We have a grievance redressal policy which clearly 
articulates the definition of grievance, investigating 
team, grievance redressal committee, timelines and 
the grievance redressal mechanism to ensure that all 
grievances are suitably investigated as per the grievance 
redressal framework and action is taken as per due 
process and timelines while adhering to the principles of 
natural justice. The redressal process outlines the method 
by which employees may register their grievances, the 
role of the Employee Governance team and classification 
of grievances, the process of enquiry, disciplinary action, 
appeal mechanism and reporting. Further the grievance 
redressal policy also articulates that grievance reported of 
any nature is dealt with utmost confidentiality. The policy 
is available to employees on the Company’s intranet – Isec 
Universe for easy access.
Employee Governance
Mr. Dhall, Chairman addressing employees during I-Sec day
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ESG Report 2021-22

We consistently endeavor to exceed our customers’ expectations and delight them. Our broad product offerings meet 
a wide spectrum of our clients’ financial demands. Our advanced digital platform enables users to effortlessly transact 
across asset classes, analyze their portfolio, and retrieve information Our skilled relationship managers counsel customers 
on their specific requirements. The platform-led business model and the network of relationship managers have worked 
together to enable us to develop a scalable and digital wealth management practice.
Delivering an exemplary Customer Experience
iCommunity is a free-speech platform for and by the 
people, where individuals may exchange and even acquire 
financial information. Our team of iCommunity consists 
of research analysts, specialists from many fields, and 
iCommunity members who are always willing to serve 
clients. We want to be able to answer customer questions 
and give them the opportunity to answer others. From 
novice to seasoned investor, everyone is invited to join our 
community. Our platform includes a chat bot that assists 
clients in understanding our product offers.
We have constituted a Product Governance Forum 
comprising of Business, Research, Risk & Compliance to 
oversee new third-party products to be distributed by the 
Company. The forum focuses on reviewing such products 
keeping the customer’s best interest in
mind. Towards this end, the forum reviews areas such 
as product features, suitability and merits / demerits of 
products and tie-ups with third parties.
i-Community
Product Governance Forum
Customer 
Service 
and Quality 
Standards.
Customer 
complaint trends 
over a period of 
time
Feedbacks 
received from 
customers
Steps taken 
for enhancing 
the quality 
of customer 
service and 
improvement 
in the overall 
satisfaction level 
of the customers
Key 
learnings
Towards this motive, we have constituted a Customer Service Council, that is 
responsible for conducting out and reviewing the following tasks:
1
2
3
4
5
which equips personnel to respond to any fire that 
can occur in the premises. Fire extinguishers are kept 
stocked to ensure that they can be used effectively 
in the event of an emergency. All the branches and 
corporate offices have smoke detectors and fire alarm 
systems. Employees are informed about assembly 
points for the corporate officers. The floorplans of the 
premises are exhibited at strategic spots. The display 
board at offices also includes emergency contact 
information such as police, hospitals and the fire 
department.
	
Employee well-being was enabled through the three 
stages of building awareness, instituting enabling 
policies and facilitating habit formation. Various 
initiatives were launched to promote physical & mental 
well-being and nudge employees to develop healthy 
behaviors and habits. All employees & their immediate 
families are eligible for hospitalization coverage. ICICI 
Securities has enhanced the employee benefits for 
protection of health and well-being such as Group 
term insurance and Personal Accident insurance. We 
encourage our employees to avail of top up insurance 
plan on personal accident insurance for themselves 
and top up Mediclaim for their eligible dependents. 
Employees were encouraged to download the IL Take 
care application which carries the details of Insurance 
benefits extended by the Company and top up facility 
availed by the employee. The IL Take Care application 
is a mobile based application through which even 
hospitalization has become easy, employees can 
locate the hospitals that are empaneled, they can 
get the formalities in the hospital done by fetching 
the UHID details while on the go which can ease the 
situation for them at the time of crisis. Additionally, 
employees can also submit hospitalization claim forms 
and track the settlement status of their claims through 
this application.
	
The Company has tied up with a 24X7,  mobile  based 
medical concierge facility for its employees and their 
immediate family members.  This facility is free for 
the employees as the cost of the medical concierge 
facility is borne by the Company.  Through this online 
platform, the employees can access specialist doctors,  
and employees were encouraged to use the mobile 
app for medical consultations including mental health 
and counselling sessions to deal with the associated 
stress due to the pandemic.   Around 3,062 unique 
consultations (1,908 unique employees and 1,154 
family members) were done through the platform. 
	
This platform offers services in 12 languages making it 
convenient to use for employees as well as their family 
members in any part of the country.  To keep the 
employee engaged on the said platform we conducted 
11 Health Sessions on various health related topics 
during the year.
We have two verticals, a call center, a corporate office and 
139 customer service locations across the country, with 
the major tasks of helping clients address and resolve 
their queries. On a monthly basis, around 5000 customer 
responses are recorded to identify areas for development, 
which are then departmentally analyzed and appropriate 
modifications are implemented. After receiving the  
feedback, we submit it to the relevant department for 
action. In addition, we compute net performance scores 
based on client feedback. We provide SMS and WhatsApp 
notifications as well as a mobile app for feedback and 
experience. The Process note is mentioned on our website 
and below is the link which can be accessed after logging 
in to the website.
https://secure.icicidirect.com/customer/customersupport
Resolving customer grievances
We have various other initiatives and process embedded within, that helps us in connecting better with our customers and 
include their requirements, insights and suggestions to serve them better. Few such initiatives are listed below:
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ESG Report 2021-22

To address cyber security, we’ve implemented a policy that 
establishes limitations, mitigating techniques, and internal 
controls. Information Security Management Policy, as well 
as Cyber Security and Cyber Resilience Policy, are in place 
to safeguard the organization’s cyberspace from cyber-
attacks, threats, and vulnerabilities.
We have a Personal Data Protection Standard in place 
to ensure that all Personal Data is kept secure using 
appropriate technical and organizational means, such as 
the policies, processes, and controls that are required. 
We also comply with applicable laws and regulations 
by implementing and monitoring information security 
standards and frameworks.
Investment and trading across asset classes, including equity, commodity, 
derivatives, currency, margin trading funding, offshore investments, etc.
Third-party financial products and services offered to ICICI Securities customers 
such as
Mutual Fund, Gold Bonds, ETFs (Exchange Traded Funds), NPS (National Pension 
Scheme), Corporate FDs (Fixed Deposits) and Bonds, Insurance (Life, General and 
Business), Credit (Home Loans, Loan against Securities / Property / FD / Bonds / 
MF), Rental Discounting, Asset Financing and Overdraft
Investment solutions, such as Equity, Fixed Income, Offshore and Alternate 
Investments; 
Value-added services like Protection, Mortgages & Loans, Tax Advisory and Estate 
Planning;
Customer engagement on their business needs, like raising equity capital, debt 
syndication and monetising assets
Equity brokerage service for domestic and international institutional clients;
Value-added products and services, including Block Deal, Algo Trading, Corporate 
Access, Investor Meets, and Equity Research
Full-service investment banking services, including, Equity Capital Market, Debt 
Advisory, Mergers & Acquisitions, Advisory, Private Equity Services, Structured 
Products and Restructuring
Empowering and delighting customers is at the core 
of everything we do at ICICI Securities. Our business 
continuity, market reputation, and success depend on the 
differentiated experience we deliver to win our customers 
trust. The challenges of the pandemic made it even more 
imperative for us to stay connected and engaged with our 
customers to understand and deliver to their changing 
needs while ensuring safety for them and our employees. 
We bring a broad portfolio of offerings to our customers 
that include:
We are constantly expanding our product range to provide 
our customers with revolutionary goods and services. 
Several new products were introduced this year to amplify 
our capabilities for customer wealth management.
	
We have introduced a mutual fund one click basket – 
“Sustainable Investing” which comprises companies 
identified based on the Environmental, Social and 
Governance (ESG) theme. This is a portfolio of Kotak 
ESG Opportunities Fund, ICICI Prudential ESG Fund 
and Invesco India ESG Equity Fund.
	
In partnership with Interactive Advisors, we offer a few 
global ESG investment portfolios to our clients. These 
are baskets of US based stocks, available through our 
global investment platform.
-	
ESG Broad Market: Invests in large and mid-cap 
stocks
-	
ESG Dividend: Invests in large and mid-cap high 
dividend stocks
-	
ESG Value: Invests in large and mid-cap value 
stocks
-	
ESG Growth: Invests in large and mid-cap growth 
stocks
-	
ESG Quality: Invests in large and mid-cap quality 
stock
	
We launched an innovative product called LIFEY 
- Lifestage Investments for You, which is aimed at 
helping customers to accomplish their “lifestage” 
milestones. 
	
We added products like One Click Derivatives, Basket 
Order, Payoff Analyzer and Option Express for traders
	
During the year, we launched Trading API – Breeze, 
which allows market participants to use the power of 
computer programming to interact with the market
	
In order to make the customer journey stable and keep 
ICICIdirect always available, we have upgraded our 
disaster recovery (DR) site capable to manage 100% 
load of our primary site. It also brings lots of stability 
and trust for customer and API consuming partners. 
Our DR site and process has been successfully live 
tested at full capacity multiple times.
With millions of Gen Z entering the job market every year, 
we feel there exists a lot of scope for providing high quality 
educational content related to markets, investments and 
personal finance in a gamified format. The content is free 
and available for all.
Our “Investonomics” microsite is designed to boost client 
engagement and keep them apprised of relevant market 
developments. The key features of the microsite are:
	
Interviews with eminent market leaders on market 
outlook and investment strategy 
ICICIdirect iLearn is yet another initiative by ICICIdirect 
aimed towards ‘Empowering Investors’. ICICIdirect iLearn’ 
aims to familiarise investors with the knowledge on 
financial or investment tools by including both, standard 
and contemporary content, catering to the requirement of 
beginners as well as evolved investors.
The app simplifies complex financial concepts and 
enhances the users’ investment acumen, thus building 
their confidence and helping them make informed 
decisions about investing their money.
Unique features of ICICIdirect iLearn App
•	
Curated content for beginners to advanced investors
•	
Quick learning with 2-5 minutes’ capsules in the 
“Shorts” section; in-depth learning through “Modules”
•	
Opinions by experts in the “Xpert view” section
•	
Investment learning simplified through “Infographics” 
•	
Challenge yourself and earn certificates with “The 
Quiz”
•	
Sharpen your investment acumen, invest confidently!
Setting seal on customer privacy data
Products & Services
Retail Equity
Distribution of 
Financial Products
Private Wealth
Management
Institutional 
Equity
Issuer and 
Advisory Services
Our Product portfolio
Our innovative product sections
Educating the Customer
iLearn
We have received Zero (0) complaints regarding customer 
data breaches in FY 2021-22.
	
Views and debates on investment
	
Live sessions & launches
	
Articles on Investing
We also come out with regular:
	 Economic 
Outlooks 
- 
Sharing 
of 
insights 
on 
performance of the economy and inflation trends
	 Market Wraps - Weekly wraps to understand the 
performance of the stock market and forecast with top 
stock pick
	 Masterclass - Helps clients understand the basics of 
investing in commodity markets 
	 Investalk- Expert Fund Manager sessions across 
mutual fund industry to help clients understand the 
market outlook and top investment ideas 
	 Financial Literacy videos are posted regularly on our 
social media handles
	 The ICICIdirect Knowledge Centre helps investors to 
have a better understanding of how, when, and where 
to invest
60
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ESG Report 2021-22

Environment 
Stewardship
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ESG Report 2021-22

We have made a conscious effort to 
reduce the usage of plastic in our 
workplaces by encouraging the use 
of environmentally friendly glassware 
substitutes. We no longer purchase 
office supplies made from plastic, such 
as jacket files and folders. Furthermore, 
for tasks that required the use of plastic, 
such as waste bags, we made sure that 
environmentally favorable polymers 
were utilized. Despite having a marginal 
footprint, our real objective for making 
this shift was to reduce our environmental 
impacts due to the use of plastic.
We realize the significance of our connection with our environment and recognize our obligation to safeguard it. We 
actively work as a financial institution to facilitate India’s transformation to a more ecologically responsible economy and 
to endorse activities that have a positive impact on the environment.
Here is a snapshot of our contributions to the mission:
Enhancing employee engagement in sustainable development is assisting us in designing a more motivated, productive, 
and dynamic workforce – one that understands the importance and value of good business ethics and corporate 
responsibility. We encourage our employees to undertake such initiatives and contribute to the greater wellbeing of the 
company as well as the environment. Our workforce’s contribution is highlighted herein.
Quiz 
competition 
held on 
Environment 
Day for 
Awareness 
raising
We handed 
flags laced 
with seeds 
instead of 
plastic to raise 
awareness 
about the 
need of 
reducing 
the usage of 
plastic.
Tree planting 
exercise on 
Independence 
day 
Sapling 
plantation 
activity at our 
corporate 
office
We send emails thrice 
a month to raise 
employee awareness on 
environmental issues. 
E-mails emphasizing how 
to reduce emissions and 
the importance of using 
conventional resources 
effectively are mailed to 
employees
1. Generated 300 
kg’s of Manure by 
recycling wet waste 
and Recycled 2.04 
Tonnes of Dry waste
2. 100 % of E-waste 
is disposed of in 
an environmentally 
safe manner.
1. Installation of 
water meter in 
60 locations for 
tracking water 
consumption 
metrics to 
monitor and 
identify abnormal 
fluctuatations .
2. Installation of 
dual flush systems 
in all of our facilities.
3. Installed urinal 
pots at all our 
branches which 
saves between 5 
to 10 litres of water 
per usage
1. Conserved 
27,600 kwh units by 
replacing outdated 
air conditioners with 
new ones.
2. Conserved 
36,990 kWh units by  
installing LED lights.
3. Conserved 
approximately 100 
liters of diesel by 
revaluating the 
diesel generator 
requirement at 
branches.
4. Electrical 
Audits conducted: 
Corporate 
headquarters yearly, 
Every 3 years in 
branches.
1.  Ultraviolet 
Germicidal 
Irradiation System 
to preserve the 
purity of air taken 
in by the cooling 
system.
2. We conduct air 
quality assessments 
at corporate 
headquarters yearly 
to monitor and 
improve air quality.
1. Increased 
consumption of 
eco-friendly paper 
(Wheat Straw) and 
reduced paper 
consumption by 
digitizing internal 
business processes.
2. 24-degree 
temperature policy 
is maintained 
and monitored 
to keep the ACs 
operating at optimal 
temperatures.
Our energy consumption is one of our major 
emission contributors thus we’ve taken a variety 
of initiatives and programs to optimize the same 
and plug any unintended leaks throughout the 
organization. Our IT team replaces outdated 
systems with new ones according to predetermined 
timelines, and we educate employees to be vigilant 
and aware of their immediate surroundings to limit 
any source of avoidable emissions.
ICICI Securities has always strived to be a facilitator for its industry peers and has worked relentlessly to develop itself 
and its services. At ICICI Securities, our goal has always been to optimize our existing systems and eliminate any source 
of inefficiency. We have the same ambition when it comes to the environmental variables that our industry deals with.
We are always striving to reduce our carbon footprint to contribute to the greater goals and objectives towards combating 
climate change. In Fiscal Year 2019, we began monitoring and reporting our emissions, and in the Fiscal Year 2020, we 
formed our environment policy. One of our major milestone this fiscal year has been the decline in our Carbon footprint, 
dropping from over ~7300 MT in FY19 to ~3700 MT in FY 22.
Plastic Ban
Energy Management
Our Environmental Footprint
Highlights of our ESG Initiatives in terms of the environment:
Employee-led initiatives
Waste
Water
Energy
Air
Environment-
Friendly Actions
64
65
ESG Report 2021-22

Sapling Plantation on World Earth Day
Tree Plantation on 15th August 2021
Few glimpses of Employee-led initiatives
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67
ESG Report 2021-22

Taking positive steps 
towards environment
We aim to minimize our impact on the environment as much as possible. We continue to invest in energy efficiency, 
renewable energy, GHG emissions reduction, and the development of sustainable and safe environments for our 
employees and customers. However, due to the pandemic, workplace disruptions and work-from-home arrangements 
had a significant impact on our global energy, waste, and water reductions. As a result, we anticipate increased utilization 
of our resources such as fuel, energy, water, etc. as employees return to the office. We believe that causing a positive 
impact as a corporate citizen is our duty and responsibility. To fulfill that purpose, we have developed an environmental 
policy covering ICICI Securities Limited’s operations and activities. You can read the full policy here: Click here.
The significant decrease in scope 3 emissions is due to decrease in air travel during COVID19 lockdown and then to be 
in line with our digitization efforts we embraced digital transformation and try to minimize air travel as much as we can.
Electricity and Fuel consumption has reduced from FY19 baseline due to energy conservation efforts and optimisation of 
office space usage being taken by Company. In FY21 due to COVID 19 induced lockdowns office premises were closed 
and with subsequent reopening of offices in FY22 electricity consumption has risen in FY22 over FY21.
Total Annual CO2 Emission (tonnes CO2e)
FY19
FY20
FY21
FY22
GHG Emissions
Fuel Consumption
Energy Consumption
Fuel Consumption (in Gigajoules)
Electricity Consumption (in Gigajoules)
Total fuel consumption
Total electricity consumption (Renewable + Non-renewable Sources)
Direct GHG Emissions 
(Scope 1)
Indirect GHG Emissions 
(Scope 2)
Indirect GHG Emissions 
(Scope 3)
263
5,155
1,907
116
 4,803
983
102
3,153
 236
111
3,325
290
0
0
0
25
500
200
50
1000
400
75
1500
600
100
2000
800
125
2500
1000
150
3000
1200
175
3500
1400
200
4000
1600
225
4500
1800
250
5000
2000
300
6000
3000
275
5500
2500
FY19
FY20
FY21
FY22
100
0
200
300
400
500
600
700
800
900
1000
1100
1200
1300
1,199
 609
415
378
FY19
FY20
FY21
FY22
2000
0
4000
6000
8000
10000
12000
14000
16000
18000
20000
22000
24000
26000
22,761
21,211
13,960
14,662
68
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ESG Report 2021-22

Notable Environmental 
Achievement
Annexures
We have received Gold Certification from the United States Green Building Council for our new Prabhadevi location.
GRI (Global Reporting Initiative) Index
Statement of use
ICICI Securities has reported the information cited in this GRI content index for the FY 2021-
22 with reference to the GRI Standards.
GRI 1 used
GRI 1: Foundation 2021
GRI STANDARD
DISCLOSURE
LOCATION
GRI 2: General 
Disclosures 2021
2-1 Organizational details
Our approach to Environmental, Social, 
Governance (ESG) reporting
2-3 Reporting period, frequency and 
contact point
Our approach to Environmental, Social, 
Governance (ESG) reporting
2-6 Activities, value chain and other 
business relationships
Reporting Scope and Boundary
2-7 Employees
Nurturing our people - Key Highlights
2-8 Workers who are not employees
Nurturing our people - Key Highlights
2-9 Governance structure and 
composition
Corporate Governance - Committees 
of the board, Corporate Governance - 
Functional Committees
2-10 Nomination and selection of the 
highest governance body
Corporate Governance - Committees 
of the board, Corporate Governance - 
Functional Committees
2-11 Chair of the highest governance 
body
Corporate Governance - Committees 
of the board, Corporate Governance - 
Functional Committees
2-14 Role of the highest governance 
body in sustainability reporting
Our ESG Roadmap/Current positioning
2-16 Communication of critical 
concerns
Nurturing our people - Engagement 
through active communication
2-29 Approach to stakeholder 
engagement
Stakeholder engagement & materiality 
assessment
GRI 3: Material 
Topics 2021
3-1 Process to determine material 
topics
Stakeholder engagement & materiality 
assessment - Materiality Matrix
3-2 List of material topics
Stakeholder engagement & materiality 
assessment - Materiality Matrix
3-3 Management of material topics
Stakeholder engagement & materiality 
assessment - Marterial topics
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ESG Report 2021-22

GRI STANDARD
DISCLOSURE
LOCATION
GRI 201: Economic 
Performance 2016
201-2 Financial implications and other 
risks and opportunities due to climate 
change
Corporate Governance - Risk 
Management/ Risks, Concerns and 
Threats
201-3 Defined benefit plan obligations 
and other retirement plans
Nurturing our people - Employee-
Centric Benefits
GRI 203: Indirect 
Economic Impacts 
2016
203-2 Significant indirect economic 
impacts
Social Performance - CSR Projects at 
ICICI Securities
GRI 205: Anti-
corruption 2016
205-2 Communication and training 
about anti-corruption policies and 
procedures
Corporate Governance - Our business 
culture
205-3 Confirmed incidents of 
corruption and actions taken
Corporate Governance - Our business 
culture
GRI 301: Materials 
2016
301-1 Materials used by weight or 
volume
Environment Stewardship - Highlights 
of our ESG Initiatives in terms of the 
environment
GRI 302: Energy 
2016
302-1 Energy consumption within the 
organization
Environment Stewardship - Our 
Environment Footprint, Environment 
Stewardship - Taking positive steps 
towards environment
302-4 Reduction of energy 
consumption
Environment Stewardship - Taking 
positive steps towards environment
302-5 Reductions in energy 
requirements of products and services
Environment Stewardship - Taking 
positive steps towards environment
GRI 303: Water and 
Effluents 2018
303-1 Interactions with water as a 
shared resource
Environment Stewardship - Highlights 
of our ESG Initiatives in terms of the 
environment
GRI 304: 
Biodiversity 2016
304-2 Significant impacts of activities, 
products and services on biodiversity
Social Performance - Corporate Social 
Responsibility (CSR) Projects at ICICI 
Securities
GRI 305: Emissions 
2016
305-1 Direct (Scope 1) GHG emissions
Environment Stewardship - Taking 
positive steps towards environment
305-2 Energy indirect (Scope 2) GHG 
emissions
Environment Stewardship - Taking 
positive steps towards environment
305-3 Other indirect (Scope 3) GHG 
emissions
Environment Stewardship - Taking 
positive steps towards environment
305-5 Reduction of GHG emissions
Environment Stewardship - Taking 
positive steps towards environment
GRI 306: Waste 
2020
306-2 Management of significant 
waste-related impacts
Environment Stewardship - Highlights 
of our ESG Initiatives in terms of the 
environment
GRI STANDARD
DISCLOSURE
LOCATION
GRI 401: 
Employment 2016
401-2 Benefits provided to full-time 
employees that are not provided to 
temporary or part-time employees
Nurturing our people - Employees-
Centric Benefits
401-3 Parental leave
Nurturing our people - Employees-
Centric Benefits
GRI 403: 
Occupational Health 
and Safety 2018
403-4 Worker participation, 
consultation, and communication on 
occupational health and safety
Combating pandemic with resilient 
response
403-6 Promotion of worker health
Combating pandemic with resilient 
response
GRI 404: Training 
and Education 2016
404-1 Average hours of training per 
year per employee
Nurturing our people - other key 
upskilling initiatives 
404-2 Programs for upgrading 
employee skills and transition 
assistance programs
Nurturing our people - Our specialized 
wing of Learning & Development, 
Nurturing our people - Our 3 Focused 
Initiatives
404-3 Percentage of employees 
receiving regular performance and 
career development reviews
Nurturing our people - the performance 
evaluation procedure
GRI 405: Diversity 
and Equal 
Opportunity 2016
405-1 Diversity of governance bodies 
and employees
Nurturing our people - Diversity, 
inclusion and equal oppurtunity
GRI 406: Non-
discrimination 2016
406-1 Incidents of discrimination and 
corrective actions taken
Corporate Governance - Our Business 
Culture
GRI 408: Child 
Labor 2016
408-1 Operations and suppliers at 
significant risk for incidents of child 
labor
Corporate Governance - Our Business 
Culture
GRI 409: Forced or 
Compulsory Labor 
2016
409-1 Operations and suppliers at 
significant risk for incidents of forced 
or compulsory labor
Corporate Governance - Our Business 
Culture
GRI 413: Local 
Communities 2016
413-1 Operations with local community 
engagement, impact assessments, and 
development programs
Social Performance - CSR Projects 
at ICICI Securities , Stakeholder 
engagement & materiality assessment
413-2 Operations with significant actual 
and potential negative impacts on local 
communities
Social Performance - CSR Projects at 
ICICI Securities
GRI 414: Supplier 
Social Assessment 
2016
414-2 Negative social impacts in the 
supply chain and actions taken
Reporting Scope and Boundary
GRI 418: Customer 
Privacy 2016
418-1 Substantiated complaints 
concerning breaches of customer 
privacy and losses of customer data
Our Company at a glance - ESG 
Highlights, Corporate Governance - our 
information technology Infrastructure
72
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ESG Report 2021-22

List of Abbreviations
Abbreviation
Full Form
ESG
Environment, Social & Governance
AIIMS
All India Institute of Medical 
Sciences
API
Application Programming 
Interface
ASLC
Application Security Life Cycle
BCP
Business Continuity Plan
BIA
Business Impact Analysis
CEO
Chief Executive Officer
CERT
Computer Emergency Response 
Team
CFO
Chief Financial Officer
CIN
Corporate Identity Number
CISO
Chief Information Security Officer
CL
Casual Leave
CO
Compensatory Off
COP
Conference of The Parties
COVID
Corona Virus Disease
CRM
Customer Relationship 
Management
CSR
Corporate Social Responsibility
DG
Diesel Generator
DII
Domestic Institutional Investors
DISA
Diploma in Information System 
Audit
DRP
Disaster Recovery Plan
ERP
Emergency Response Procedures
FPO
Follow-On Public Offer
FY
Financial Year
GHG
Greenhouse Gases
GRI
Global Reporting Initiative
GSP
Group Specific Business 
Continuity Plan
HEP
Higher Education Policy
HNI
High Net Worth Individuals
Abbreviation
Full Form
HOD
Head of Department
HR
Human Resource
IIMB
Indian Institute of Management 
Bangalore
IIT
Indian Institute of Technology
IJP
Internal Job Posting
IPO
Initial Public Offer
IRDAI
Insurance Regulatory and 
Development Authority
ISNP
Insurance Self-Network Platform
KPI
Key Performance Indicator
LAP
Loan Against Property
LCI
Leadership Cover Index
LMS
Learning Management System
LRD
Lease Renting Discounting
MTF
Multilateral Trading Facility
NABL
National Accreditation Board 
for Testing And Calibration 
Laboratories
NPS
Net Promoter Score
NRC
National Register of Citizens
NSE
National Stock Exchange
NSRCEL
NS Raghavan Center of 
Entrepreneurial Learning
ODOP
One District One Product
ODS
Ozone Depleting Substances
PMS
Portfolio Management Service
POSH
Prevention of Sexual Harassment 
PWM
Pulse Width Modulation
RTPCR
Reverse Transcription Polymerase 
Chain Reaction
SDG
Sustainable Development Goals
SEBI
Securities and Exchange Board of 
India
SEO
Search Engine Optimization
Abbreviation
Full Form
SINE
Society for Innovation And 
Entrepreneurship
TBI
Technology Business Incubator
TMC
TATA Memorial Center
TOR
Terms of Reference
UHID
Unique Health Identification
UHNI
Ultra-High Net Worth Individuals
UN
United Nations
UNGC
United Nations Global Compact
Abbreviation
Full Form
UPSI
Unpublished Price Sensitive 
Information
UVGI
Ultraviolet Germicidal Irradiation
VAPT
Vulnerability Assessment and 
Penetration Testing
VPN
Virtual Private Network
WWF
World-Wide Fund For Nature
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ESG Report 2021-22

CIN: L67120MH1995PLC086241
Tel: +91 22 6807 7100, Fax: +91 22 6807 7803
ICICI Securities Limited
Registered Office: ICICI Venture House, 
Appasaheb Marathe Marg,
Prabhadevi, Mumbai - 400 025