Better world.
Better tomorrow.
2023 Environmental Social Governance Report

Dear MSC Stakeholders, 
As we conclude a successful Fiscal Year 2023 and look ahead to Fiscal Year 2024, our purpose continues to drive us. Our brand promise –  
Built To Make You Better – is to help North American manufacturers and industrial businesses be the best that they can be. It also means that we  
take care of our environment, our people, and the communities around us. Serving others is part of our DNA, and this continues to propel us forward.  
I am happy to share that we continue to make progress on our Environmental, Social, and Governance (ESG) initiatives.  
Here are some highlights from this past year: 
> Partnered with our Total Waste Management provider to increase our  
recycling and landfill diversion efforts. 
> Strengthened our commitment to DEI with expansion of our Inclusion Circles.  
> Scored a 90 on the 2023 Best Places to Work Disability Equality Index,  
a testament to the importance of DEI to our organization. 
> Eliminated high-voting Class B shares, which exemplifies our commitment  
to corporate governance best practices. 
> Completed an enterprise-wide level review of our greenhouse gas (GHG) 
emissions, laying the groundwork for an overall emissions reduction strategy.  
> Established a Supplier Diversity and Sustainability function focused on  
helping our customers procure sustainable products from a diverse set of  
suppliers to help customers meet their own sustainability goals.
We hope this report provides meaningful insight into our approach to ESG and how we manage our business and run our operations,  
as well as our sustained effort to always do the right thing for our stakeholders. 
Sincerely, 
Erik Gershwind 
President & Chief Executive Officer 
 A LETTER  
FROM OUR CEO.
2
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Built to Make You Better

Better world.
Better tomorrow.
BETTER  
 STARTS  
HERE.
“We are proud of the impact we made and all that we accomplished in FY23, and we have a 
strong desire to do more. Through times of immense change, both internally and externally, 
we remain true to our values and committed to our mission.  
 
We launched significant initiatives this year, including a waste reduction program for our 
Customer Fulfillment Centers, as well as our Climate Task Force. Additionally, through 
events like the ESG Town Hall and a refreshed communications strategy, we successfully 
expanded our circle. I am thankful for the time, support and meaningful efforts given by our 
team this year, and I remain excited about what they’ll accomplish in the future.” 
 
Neal Dongre 
VP, General Counsel & Corporate Secretary
3
Built to Make You Better
4
Built to Make You Better
4
About Our Company
5
ESG Highlights
6
ESG at MSC
7
ESG at MSC
7
ESG Structure
8
ESG Leadership
9
Our ESG Pillars
10
Sustainable Solutions
12
Sustainable Solutions
12
Safety Solutions
13
EPP Program
14
Innovation and Technology
16
Environment
18
Environment
18
Management and Values
20
Waste
21
Recycling
22
Climate
27
Social
28
Social
28
Associates
30
Diversity, Equity and Inclusion
37
Safety at MSC
44
Ethical Supply Chain Stewardship
53
Community
56
Governance
61
Governance
61
Information Security
66
Ethical Supply Chain Stewardship
68
Ethics and Policy
69
Appendix
70
Appendix
70
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ESG at MSC

4
Built to Make You 
‘Built to Make You Better’ is our 
brand promise that drives our 
business and commitment to all 
our stakeholders. We push for 
excellence in everything we do 
and hold ourselves accountable 
to our associates, customers, 
investors, suppliers and the 
communities where we operate.
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ESG at MSC

5
2.4M
500K
3K
5
Associates
Products  
Offered
Products 
Delivered 
Next Day
Suppliers  
Supporting  
Customers
Countries 
Worldwide
  At a Glance
At MSC, we provide more than just products and services; 
we live by our brand promise: Built to Make You Better.  
We connect hardworking industry leaders with products 
and services to improve their operations.
As a $4 billion company with more than 
7,000 associates and 3,000 plus suppliers, 
our goal is to drive results for businesses 
both big and small—from keeping operations 
running efficiently today to continuously 
rethinking, retooling and optimizing for a 
more productive tomorrow.
Founded by Sid Jacobson in 1941, our 
company continues to build on a rich history 
of commitment to our customers, our 
shareholders, our associates  
and the communities  
in which we live  
and work.
  Our History
  Our Goal
ABOUT MSC
Years 
Serving Our 
Customers
>80
>7K
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2023 Environmental Social Governance Report

6
7
inclusion 
circles7
 $1M+
 292
 20K+
C-
BB
17.1
27

~4K
	
 81.4%
  Diversity, Equity & Inclusion
  Sustainable Solutions
  Waste and Recycling
  Awards and Recognition
  ESG Performance
ESG HIGHLIGHTS
20
23
Recognized for Excellence in Early Career Hiring
W I N N E R
charlotteobserver.com
Customer Safety Savings
Safety Needs Analyses
Environmentally  
Preferable Products
Tons Corrugated 
Cardboard Recycled 
(FY21 - FY23)
Reduction in  
E-Waste Since 2021
C-
As of 2023, MSC Industrial Supply Co. 
received an MSCI ESG Rating of BB
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7
ESG at
ESG is more than a trend at 
MSC. Our values, grounded in 
our 80-year history, have always 
demonstrated our commitment 
to Doing The Right Thing.
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8
Strategy  
Leaders
Engaged Internal  
Stakeholders
Captains
Our ESG program is led by our ESG Council, a cross-functional 
team of subject matter experts and leaders committed to 
advancing our ESG impact.
MSC ESG 
PROGRAM 
 STRUCTURE
In October 2021, MSC established its ESG Council, led by Steering Sponsors Kristen 
Actis-Grande, Executive Vice President & Chief Financial Officer and Neal Dongre, 
Vice President, General Counsel & Corporate Secretary. Deliberately cross-functional 
to avoid silos and ensure enterprise-wide collaboration and alignment, the council is 
composed of six captains with functional expertise and influence within the organization. 
They are responsible for leading ESG initiatives in their respective domains, overseeing 
project teams and collaborating with experts and executives as needed. 
The MSC Board of Directors, Nominating and Corporate Governance Committee, and 
Executive leadership team provide ongoing oversight to the ESG Council.
The ESG Council
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ESG
“Environmental stewardship is a culmination of 
passion, patience and perseverance. Taking aim at 
some of the world’s toughest challenges—waste and 
climate—really demonstrates MSC’s value in doing 
the right thing.” 
 
Andrea Brannon 
Manager, Environmental Compliance & Sustainability
“At MSC, Safety is at the core of how we operate, 
whether we are in our CFCs, our offices or out on the 
shop floor. It’s part of what we do and how we do it 
and that brings true value to our Customers.” 
 
Shaun Davidson 
Manager Global Safety
“Suppliers are critical partners in helping MSC to 
meet our customers’ needs. Fostering a responsible 
and inclusive supplier community is foundational to 
maintaining a resilient, responsive and sustainable 
supply chain now, and for the future.” 
 
Bonnie Randell 
Sr. Manager, Supplier Business Development
“Our KPIs serve as lighthouses guiding us along our 
ESG journey, as we continuously build upon not 
only our commitment to our people, our patrons, 
and our partners....but ultimately our communities, 
our environment and all subsequent generations.” 
 
Shawn Cooper 
Sr. Analyst, Competitive Intelligence
“This work is not an act of one but of many and there 
is no finish line.” 
 
JaCynthia Little 
Director of Diversity, Equity & Inclusion
“Doing the Right Thing is at the core of how we do 
business at MSC. Governance is about people, 
policies and procedures, making sure that we 
have the right controls in place to ensure our 
brand maintains value and integrity.” 
 
Brian Brockman 
Manager, Counsel & Contract Negotiation
While the foundation of our ESG program was laid over many decades of “Doing the Right Thing,” in 2021 ESG became an 
essential component of MSC’s corporate strategy. Our ESG Council was formed as the keystone to our program, providing 
much needed centralized structure which enables us to better oversee initiatives and execute our ESG roadmap.
ESG LEADERSHIP
ESG at MSC
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In the fall of 2021 we developed four pillars underlying our approach to ESG.
OUR ESG PILLARS
> Enable increased supplier diversity
> Support ethical procurement and  
human rights within the supply chain
> Support supply chain sustainability
> Demonstrate commitment to diversity,  
inclusion and equal opportunity
> Invest in MSC’s commitment to training and education
> Increase commitment to Health & Safety
> Increase reporting and disclosure
> Identify and plan for climate-based risks
> Invest in solutions to reduce waste 
in customers’ manufacturing and 
procurement processes  
> Define metrics to track our success 
> Set internal goals, reporting on 
energy savings and waste reduction
  Waste 
  Reduction
  Climate
  Change
  Ethical Supply Chain
  Stewardship
  People & 
  Communities
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We believe a culture focused on sustainability 
and ESG will aid in our program’s success.
In 2023, MSC engaged our associates in our sustainability strategy by hosting a Town Hall, 
Q&A and a global strategy workshop to generate innovative ideas to move MSC forward in 
all dimensions of our ESG journey. In our Atlanta Customer Fulfillment Center, our first-ever 
GREEN team was established to ensure education and engagement surrounding waste 
reduction and other ESG topics.
ASSOCIATES
ESG at MSC
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SUSTAINABLE
MSC offers support for our 
customers and their sustainability 
needs through products and 
a host of services designed to 
improve efficiencies and reduce 
waste. We connect our customers 
to our sustainable offerings,  
from our selection of over 20,000 
Environmentally Preferable 
Products to our safety and 
metalworking technologies.
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13
Our portfolio of 37 Safety Services are tailored to fit our customers’ needs, including safety audits 
& assessments, compliance training, benefits management platforms and procedure development 
programs. From straightforward updates to PPE to assessing an entire safety culture, our team is 
ready to provide training and valuable insights.
SAFETY SOLUTIONS
MSC has been a committed partner to the ASSP for over 10 
years and, in 2023, was honored to participate in its largest 
annual safety conference and workshop in the US alongside 
the industry’s brightest stars, latest advancements and best 
solutions. Over the course of the event, MSC held live safety 
services, trainings and demonstrations, solidifying itself as a 
trusted advisor and vested partner within the safety landscape.
  Protect What Matters Most – PEOPLE
292
248
$1M+
Safety Needs 
Analyses
Total Combined 
Years of Experience
Total Cost Savings 
for Customers
  At a Glance
13
Industrial Safety 
Consultants
  American Society of Safety Professionals (ASSP)
“MSC is so much more than a distributor, especially when it comes to safety; 
we’re a partner. Our Safety Experts work to create and implement effective safety 
programs to ensure your employees go home to their families safe and healthy.”  
 
Dina Crisco-Munch 
Senior Manager, Safety Strategy
The ISC team conducted more than  
292 Safety Needs Analyses in FY23— 
a 80% growth from the 160 performed  
in FY22—resulting in a total customer  
cost savings of over 1M dollars.
*Data representations are from MSC’s Fiscal Year 2023
MSC is committed to supporting our customers  
through safety solutions, green products and access  
to resources that enable safe and sustainable goals.
Metalworking  |  Safety
  Safe and Sustainable Solutions
Sustainable Solutions
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MSC offers over 20,000 products that carry environmentally preferred certifications or contain 
environmentally preferable attributes. Beyond third party certifications, MSC works with suppliers 
to identify other products that reduce water and energy consumption, utilize pre- or post-consumer 
recycled content, contain biodegradable properties and exhibit other preferable characteristics.
EPP PROGRAM
MSC’s extensive inventory of green products helps customers achieve their 
requirements for Environmentally Preferable Products (EPP) purchasing 
standards through an easy-to-use website, which provides dropdown 
menus and filters to search eco-friendly product categories and products.
As EPP demand grows, MSC will continue to work with suppliers to identify 
and market these products.
Enables customers to shop for the  
eco-friendly products they need 
quickly. CLICK HERE to search for 
specific products and certifications.
Promotes products intended  
to lessen potentially harmful 
environmental impacts
Supports compliance with  
EPA’s Comprehensive  
Procurement Guidelines (CPG)
Go green with innovative solutions from MSC. By equipping your 
personnel and facility with eco-friendly technology, you’ll be making 
a positive impact on the environment while in many cases reducing 
costs at the same time.
Easily identify environmentally friendly products with green certified 
icons located on the product detail pages and search results.
  Building a Greener Workplace
MSC strives to have a positive impact 
on the environment and to manage our 
business in a sustainable manner.
View More  |  Shop Products
  Environment
Sustainable Solutions
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15
 SUSTAINABLE 
MANUFACTURING
MSC contributes towards environmental sustainability through energy savings and waste 
avoidance within the durable goods manufacturing marketplace (automotive, general 
machining, fabrication, medical parts, etc.). MSC’s team of Metalworking Specialists 
and supplier network partner to help customers leverage the latest manufacturing tools, 
technologies and strategies. 
Energy savings from MSC’s cycle times testing prove fast, 
stable tools are a quicker and more productive way to 
manufacture metal or metal-like products. When successful, 
this cycle time reduction is multiplied by the number of parts 
the end user needs, becoming the basis for kilowatts and/or 
kilowatt hours saved. Our metalworking specialists’ work has 
resulted in more than 225,000 hours of machine hours saved, 
equating to a savings of over 32,000,000 kilowatt hours.
Our Metalworking Specialists also show our customers how to 
use fewer tools or products when they manufacture their parts, 
resulting in waste savings or avoidance. Through educated 
recommendations like operating at a more stable operating 
speed to better product suggestions, tool life is enhanced with 
less need for exchanges or resharpening.
In 2023, MSC helped customers reduce the consumption of 
items such as grinding wheels, metalworking fluids and  
cutting tools by over 500,000 product units, resulting in a 
savings of approximately 88 million cubic inches of waste, 
or the equivalent of 150 concrete mixer trucks.
  Energy Savings in Manufacturing Businesses
Sustainable Solutions
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DURABLE GOODS  
MANUFACTURING
MSC has invested in commercializing innovations like vibration technology and advanced data monitoring, 
the Internet of Things (IoT) and other industry 4.0 aspects that support the goals and objectives of our 
manufacturing customers and improve their processes. Relying on the science of machining dynamics to 
identify ideal, stable and optimal cutting speeds for our customers, MSC MillMax® eliminates the lengthy 
“trial and error” process that commonly occurs when determining stable operating conditions, drives 
efficiencies and improves operating parameters in our customers’ production cycles.
Innovation and Technology in
Average cycle 
time reduction of 
approximately
50%
Average Material 
Removal Rate (MRR) 
of approximately
300%
of documented profit 
improvement for  
our customers
~$20M
  MSC MillMax® Has Driven
  the Following Outcomes
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MSC grinding solutions help customers with metalworking tooling 
to reuse existing tools multiple times before the end of their useful 
life. MSC has expanded our expertise in regrinding, through our 
acquisition of Tru-Edge Grinding Solutions and its process to 
provide high-quality, precision resharpening that may allow tools 
to be resharpened 6-10 times. MSC also offers recycling options 
for metalworking tooling.
MSC REGRIND 
 SERVICES
>500K
Tools Reground 
Annually
  At a Glance
750
Facilities Supported 
Nationwide
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‘Better World. Better Tomorrow’  
reaffirms MSC’s commitment to 
reducing environmental impacts 
from our business operations and 
focuses our efforts to be better 
stewards of the environment.
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19
ENVIRONMENT
1,455TONS
Total FY23 amount of 
corrugate packaging 
recycled at MSC CFCs
>20KLBS
Carbide recycled  
since 2021 through  
our regrind services
100%
Enterprise-Level 
Data Collection of 
Scope 1 & 2 GHG 
80%
NEW Recycling 
target across all 
major distribution 
centers
32M
kWh reduced 
through sustainable 
metalworking 
solutions
>20K
Environmentally 
Preferable Products 
(EPP) offered from 
the MSC catalog
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MANAGEMENT  
 AND VALUES
Even though the world, its communities and the ecological 
environment have changed tremendously since MSC’s 
founding, our commitments have not, and we stand proud to  
be rooted in our values to Do the Right Thing. 
Since 2018, MSC has published annual CSR/ESG reports. This 
past year, we began laying the foundation of our environmental 
pillar, focusing on climate action and waste reduction where we 
are taking effective actions that will drive change in these areas.
In 2023, MSC began developing an ISO 14001 certified 
Environmental Management System (EMS) within its 
Columbus, Ohio Customer Fulfillment Center. This 
effort is an example of MSC’s commitment to the 
environment and overall ESG strategy, which includes 
assessing environmental risks and opportunities and 
leveraging new technologies to manage them. 
  Environmental Management
  On the Horizon
As stated in our Code of Business Conduct, 
environmental responsibility is an integral aspect of 
MSC’s mission, and we are committed to incorporating 
both into our business operations and decisions. We 
strive to be a responsible corporate citizen to all our 
stakeholders, including our associates, customers, 
owners, suppliers and neighboring communities. Our 
awareness and concern for the environment align 
directly with our culture, core values and guiding 
principle of “Do the Right Thing.”
Please refer to the appendix to review the MSC 
Environmental and Sustainability Policy Statement.
  Environmental &  
  Sustainability Policy Statement
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As an industrial distributor, MSC does not generate hazardous waste as a result of  
on-site processes or activities handling products. Incidental hazardous waste is generated 
from inbound products that become damaged during shipping and handling or items 
that expire and are no longer sellable. Hazardous waste, including universal wastes, are 
managed to be in accordance with applicable state and federal regulatory requirements. 
HAZARDOUS AND 
NON-HAZARDOUS  
 WASTE
MSC has developed and implemented standard operating 
procedures, associate training programs, operational 
controls, LEAN events and donation programs to manage 
and reduce the generation of regulated wastes. These 
resources, with the help of our Resource Conservation and 
Recovery Act (RCRA)-trained EC&S department, maintain 
RCRA compliance at all locations.
To dispose of hazardous waste, MSC utilizes nationally 
recognized and reputable third-party Treatment, Storage and 
Disposal Facilities (TSDFs) to treat and properly dispose 
of hazardous waste and maintain all associated records in 
accordance with the regulations.
MSC CFC Corrugated Cardboard Recycling (Tons)
450 
400 
350 
300
250
200
150
100
50
0
ATL
HBU
RNO
HAN
SHL
ELK
CMB
FY21
FY22
FY23
CFC Recycling Rates FY21-FY23
90.00%
80.00%
70.00%
60.00%
50.00%
40.00%
30.00% 
20.00% 
10.00% 
0.00%
FY21
FY22
FY23
FY24
Recycling Rate
Target
300
250
200
150
100
50
0
ATL
HBU
MSC CFC Waste to Landfill (Tons)
RNO
HAN
SHL
ELK
CMB
FY21
FY22
FY23
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Reducing our waste footprint is a key component of our ESG program. 
Through new technologies and partnerships, MSC is making a positive  
impact as a trusted environmental steward by reducing, reusing and  
recycling certain commodities to alleviate unnecessary waste. During FY23, 
MSC also implemented a new single-stream recycling program, diverting 
even more waste from landfills.
RECYCLING
In 2022, MSC initiated a solid waste reduction project to quantify all solid waste streams at our seven 
Customer Fulfillment Centers (CFCs), assess recycling rates, and find ways to minimize and divert waste 
from landfill disposal. Partnering with NorthStar Recycling, waste audits were conducted, resulting in waste 
reduction roadmaps to identify opportunities to divert additional waste streams from landfill disposal.
Currently, all our CFCs recycle corrugated cardboard, pallet wood, scrap metal, ink and toner cartridges, and 
universal wastes. Excluding pallets and scrap metal recycled this year, our baseline recycling rates at these 
facilities range from about 30% to 80%, largely reflecting the significant volumes of corrugated cardboard—
approximately 17 tons per CFC—MSC recycles. 
  Partnership and Bright Beginnings
REDUCE,  
REUSE,  
RECYCLE
Tungsten carbide, also known as cemented carbide, is a globally rare, finite 
resource. With a hardness close to that of diamonds, it is an optimal material for 
metalworking tools used by our customers across a diverse array of industries. 
Efficient recovery and re-use of carbide is essential to its sustainable use,  
which is why MSC, as well as many of our key suppliers, have implemented 
carbide recycling programs at our grind shops. Partnering with qualified 
recycling service providers, we recover carbide from scrap and tools that can  
no longer be refurbished, including those we buy back from our customers. 
Since 2018, MSC has recycled an average of 10,000 lbs. of carbide annually.
  A Story about Carbide
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Images courtesy of Kimberly-Clark
Through our collaboration with Kimberly-Clark Professional, MSC is proud to offer the first manufacturer-led recycling program for  
non-hazardous PPE, flex-film packaging and wet cleaning wipes. The RightCycle™ Program takes used KleenGuard™ or Kimtech™  
branded PPE and WypAll™ WetTask™ CriticalClean® wipes from a facility and turns them into new consumer goods such as lawn  
furniture, benches and shelving. We currently have 68 MSC customers participating in The RightCycle™ Program. 
 THE RIGHTCYCLE
™ PROGRAM
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Since 2021, MSC recycled 76,000 lbs. of electronic waste, or e-waste, such as 
computers, printers, fax machines and phones. Over the last two years, thanks to 
new technologies, MSC has seen a 81.4% reduction in e-waste with only 14,105 lbs. 
of electronic equipment needing to be recycled in FY23. 
E-WASTE  
RECYCLING
MSC manages its vending solutions and programs through 
the lens of environmental responsibility as well as cost 
savings for ourselves and our customers. We recycle 
machine crates, reduce scrap through operational changes, 
remove reusable parts and peripherals from out-of-service 
machines and minimize shipping damage and waste with 
improved crating processes. In FY2023, MSC’s vending 
refurbishment center has allowed for our continued 
sustainable use of refurbished vending units and PC units, 
665 and 538 respectively. Additionally, we reused over 
1,000 wooden crates and recycled 294,380 lbs. of metal  
from units that could not be refurbished.
Since 2018, MSC has recycled 364 lbs. of eligible batteries 
through Call2Recycle Battery Recycling. Call2Recycle 
is a voluntary battery take-back program which allows 
customers and associates the opportunity to recycle single-
use and rechargeable batteries in a responsible manner. 
Since the program began, we have recycled 364 lbs. of 
recyclable batteries.
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We actively monitor water usage at our largest 
Customer Fulfillment Centers and corporate 
offices in North America. Our facilities are 
equipped with water-saving fixtures and features, 
including low-flush toilets, sensor-controlled  
sinks and timed landscape irrigation systems  
with zone-control capabilities.
MSC recognizes that many customers operate in 
areas with significant water stress and drought 
and offers water-efficient product solutions, such 
as low-flow plumbing fixtures, timers, meters and 
flow controls. Several of these products are EPA 
WaterSense Certified or qualify for Leadership in 
Energy and Environmental Design (LEED) green 
building points.
WATER
6,695,368  
Gallons
5,317,450 
Gallons
25%
FY22
FY23
Decrease from 
FY22 to FY23
  from Our CFCs and CSCs
  MSC’s Total Water Consumption 
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MSC strives to improve its energy efficiency across our CFCs and offices through the use of LED lighting and motion sensors. In an ongoing project to replace obsolete incandescent 
and fluorescent bulbs, 99% of the lighted areas in our Customer Fulfillment Centers (CFCs) and Customer Service Centers (CSCs) now utilize efficient and durable LED lighting. 
Motion-sensor technology has been installed to control more than 90% of the lighting at our Reno, Nevada, CFC and most fixtures at our Harrisburg, Pennsylvania CFC,  
to reduce the operating time and energy consumption while extending the lifespan of lightbulbs.
LIGHTING OUR  
FACILITIES EFFICIENTLY
26
Environment
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MSC recognizes the need to address climate issues responsibly and immediately 
to support the goals outlined in the Paris Climate Agreement, limiting global 
warming to well below 2°C from pre-industrial levels. Our vision to reduce our 
greenhouse gas (GHG) emissions relies heavily on best practices across our 
sector, where we have the greatest opportunity to make an impact. 
CLIMATE
In 2021, we evaluated and defined our Scope 1 and Scope 2 emissions sources, and in 2022, we started to 
develop a process for collecting and analyzing the greenhouse gas emissions from 23 North American facilities. 
This year, we are proud to have established a robust, enterprise-level approach to GHG data collection that 
included a review of 100% of our facilities worldwide, totaling 58 facilities in 5 countries with a total of 4.7M 
square feet. We recognize the impact of Scope 3 emissions from our operations and businesses and are 
currently reviewing them with our ESG council. We have partnered with a third-party organization for an  
over-the-shoulder review of our GHG emission inventory.
Our climate disclosures may be reviewed in our annual CDP report, which may provide further insight into our 
location-based approach. 
FY22 intensity 
0.00001146 MT Co2e per Revenue
FY23 intensity 
0.00001344 MT Co2e per Revenue
60,000.0
50,000.0
40,000.0
30,000.0
20,000.0
10,000.0 
0
42,392.8
Global Greenhouse Gas Emissions FY22-FY23
(Metric Tons of CO2e)
Scope 1 Emissions
Scope 2 Emissions
Total Emissions
FY22
FY23
53,862.4
16,969.8
36,892.5
15,310.4
46.4 
Scope 1—Facilities
36,892.5 
Scope 2—Facilities
16,969.8 
Scope 1—Fleet
FY23  
Global Greenhouse Gas 
Emissions by Type 
(Metric Tons CO2e)
27,082.4
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‘Better World. Better Tomorrow’ 
reaffirms MSC’s commitment to 
engage with and support our 
associates and communities 
we operate in. Investing in our 
local communities and providing 
a welcoming and inclusive 
environment is at the heart of what 
we do. We believe that our society 
and our business benefit greatly 
from advancing a diverse and 
respectful workplace.
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29
SOCIAL HIGHLIGHTS
New Supplier  
Code of 
Conduct
New Supplier  
Diversity & 
Sustainability 
Function
ISO 45001
1 Location Certified
2 Locations in Process
>$13M
Total funds and products 
donated on behalf of MSC 
to charities and disaster 
relief efforts.
Culture Badges  
certified by energage
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MSC endeavors to have meaningful connections 
through community service, partnerships and 
programs focused on diversity, equity and inclusion.
Get Connected
  Social 
At MSC, we are all “associates” and we each have a stake in our success. Our goal is to attract, 
develop and retain a talented team of associates who are dedicated to our stakeholders. Our 
Associate Value Proposition
Associate Value Proposition outlines what our associates will achieve and receive individually when 
we succeed as a team.
With zero tolerance for discrimination or exclusion at any level, MSC is dedicated to selecting 
individuals based on their qualifications for a specific position and is committed to a policy of equal 
employment and inclusion.
ASSOCIATES
MSC was recognized in the top 
25% of participating companies for 
three cultural attributes: supportive 
managers, open-mindedness and 
work-life balance.
According to the Top Workplaces 
survey, 92% of associates think MSC 
operates by strong values, and 90% 
of associates feel included at MSC.
  2023
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MSC takes a total rewards approach to compensation, covering base 
salary, incentives (like bonus and equity awards), benefits and other 
perks. Extending beyond base pay, this package encompasses total cash 
compensation, company contributions like health, disability and retirement 
plans, as well as paid time off. Additionally, it offers our associates the 
opportunity to become a shareholder of MSC through the Associate Stock 
Purchase Plan, 401(k) and/or Equity Incentive Plan.
 TOTAL  
REWARDS
To better support our associates’ growing families, we have improved our maternity leave benefits to prevent unintentional financial 
disadvantages. While our previous Short-Term Disability (STD) only covered up to 67% of regular compensation, MSC now pays for the 
difference not covered. Additionally, we have eliminated the seven-calendar day waiting period, to ensure there’s no pay gap during this time.
To support our associates’ back and joint health with expert clinical care and advanced technology,  
we have partnered with the digital exercise therapy program Hinge Health. Eligible associates and 
dependents are provided with the tools to conquer back and joint pain, recover from injuries, prepare  
for surgery and stay healthy and pain-free.  
  Hinge Health
  Maternity Leave Enhancement
“Taking care of our associates is 
at the very core of our culture.”  
 
Beth Bledsoe 
SVP & Chief People Officer
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LEARNING & 
DEVELOPMENT
43
Total Courses Attended 
by Associates in 2023
>70K
Total Course 
Registrations
100%
Compliance Coursework 
Requirements Met
32
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Students currently enrolled in an accredited 
university have the opportunity to apply for our 
best-in-class summer internship experience, 
which gives them access to senior leadership, 
business-critical projects, team-building 
activities and a capstone project. Growing 
year over year, the 2023 program had 28 
diverse interns that included people of color 
(46%), females (32%) and veterans (7%). After 
completing their degrees, 36% of the interns 
were converted to full-time positions.
MSC’s 2.5-year rotational program is designed 
for recent graduates looking to explore 
career opportunities through rewarding and 
challenging work. Rotating through three 
teams, this unique experience is customized 
to each participant’s interests and provides an 
opportunity to work directly with executives.
  Internship Program
  Rotational Program
MSC offers a competitive Tuition 
Reimbursement Program to support the growth 
and development of eligible associates who 
are working toward an undergraduate degree, 
graduate degree, or completing a certificate 
program. In February 2021, MSC engaged 
in a partnership with the accredited online 
University of Arizona Global Campus (UAGC) 
to offer full tuition grants when combined with 
the tuition assistance program. This program 
resulted in a doubling of associate participation 
in FY21. Currently, there are 39 MSC 
associates actively enrolled and 41 who have 
graduated from the UAGC program.
  Reimbursement Program
  College Tuition and Certification
“I was excited about the opportunity to continue my education and even  
more excited to learn that MSC has a partnership in place that ultimately covers 
the cost and removed any financial burdens of continuing my education.”  
 
Valensa Cross 
Customer Care Representative
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MSC University directly supports our company’s Talent Management Strategy 
with 18 general course offerings, LinkedIn Learning, mentoring and tuition 
reimbursement. The average training hours completed by MSC associates in fiscal 
year 2023 increased nearly 18% year over year to over 20 hours per individual.
MSC University offers a diverse range of learning solutions both to promote 
the MSC culture and enhance our associates’ competencies and leadership 
skills. Our programs include career, functional and organizational development, 
as well as onboarding and HR support. Additionally, the CFC Leadership 
Development Program prepares associates for leadership roles in the 
Customer Fulfillment Centers. 
Learning Today – Leading Tomorrow
Onboarding Support
Career Development
Functional Development
Organizational Development
HR Support
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The MSC Women in Leadership program develops skills for our associates who identify as female, setting them up to grow and 
succeed. In this program, associates learn different approaches for effectively handling common obstacles, how to strengthen their 
emotional intelligence and build self-awareness through tools and personal coaching sessions.
WOMEN IN LEADERSHIP
> Gain skills and resilience to 
understand and address barriers 
that women experience in work  
and society.
> Elevate leadership presence  
through improved decision- 
making skills, confidence and  
emotional intelligence.
> Develop a personalized,  
goal-driven leadership plan. 
> Join a diverse network of  
women leaders.
  Key Program Takeaways
40
Participants Since 
the Program’s 
Inception in 2020
16
Participants 
in the 2023 
Cohort
The Industrial Supply Association (ISA) recognized Kim Shacklett, 
Senior Vice President of Sales and Customer Success, with its 
2023 Women’s Influence Award for her impact and commitment 
to advancing the development and influence of women in the 
industrial supply channel.
ISA recognizes KIM SHACKLETT WITH 
2023 WOMEN’S INFLUENCE AWARD
“Kim has a great ability to recognize talent and encourage it. 
She mentors female leaders, challenging them to follow her 
example and take risks, accept assignments outside their 
comfort zone and grow into roles that they would not have 
imagined... She humbly shares her own personal experiences 
and challenges to build the confidence of other women while 
effectively sponsoring and advocating for them.”  
 
Erik Gershwind  
President & Chief Executive Officer
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In 2023, associates at all levels of MSC have enrolled in our DEI program Allyship at Work to 
empower them to show up as allies at the workplace. Allyship at Work educates associates on the 
importance of allyship and how to practice it at work through specific ways to take meaningful action.  
ALLYSHIP AT WORK
“Ally 
is a 
verb”
3,000
Associates Have 
Completed the Program
>80%
of People Leaders Have 
Completed the Program
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MSC recognizes the dignity and value of every person and is 
committed to diversity and inclusion. Aligned with our mission 
to be the best industrial distributor in the world, we promote a 
respectful workplace for our diverse workforce that encourages 
collaboration, innovation and genuine leadership. 
 DIVERSITY,  
 EQUITY AND 
 INCLUSION
20
23
Recognized for Excellence in Early Career Hiring
W I N N E R
We foster mutual respect 
among all associates of different 
cultures, ethnicities, religions, 
sexual orientations, ages, 
national origins, socio-economic 
backgrounds and abilities while 
valuing them for their talents, 
experience and perspectives.
“As inclusive leaders, we should 
strive to improve and become 
better when it comes to embracing 
diversity, equity and inclusion. 
 
We can do this by understanding our 
DEI metrics, engaging the support  
of leaders and identifying the goals 
to achieve our desired outcome. 
 
We must continue to check the 
progress along the way for a long-
term culture and community of 
belonging for a sustainable future.” 
 
JaCynthia Little 
Director of Diversity, Equity & Inclusion
MSC is an equal-opportunity employer and federal contractor. MSC prohibits discrimination 
against individuals based on their status as veterans or individuals with disabilities. Additionally, 
MSC prohibits discrimination against individuals based on race, ethnicity, color, religion, 
sexual orientation, gender or gender identity, or national origin. MSC is committed to its Equal 
Employment Opportunity Policy and ensures compliance with this policy through our Affirmative 
Action Program. MSC is a Harassment-Free workplace firmly committed to compliance with the 
Americans with Disabilities Act. To view these policies in full, please review our policies page HERE.
charlotteobserver.com
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7 INCLUSION CIRCLES
Each Inclusion Circle measures 
success through 4 main areas 
known as the 4Cs — career, culture, 
community and commerce.
> Culture—fostering belonging, awareness and education
> Career—furthering the careers of members
> Community—investing in the communities we live and work in
> Commerce—supporting the company’s goals and initiatives
  Our Impact
MSC’s Inclusion Circles advance a respectful and caring community  
of associates through a welcoming and inclusive environment.  
MSC’s seven Inclusion Circles are an opportunity for associates with 
common interests and goals to network and mentor one another.
  Our Mission
1,300+
Dedicated Members
The Black Inclusion Group  
helps MSC’s Black/African American 
associates succeed through career  
development, outreach, networking, 
recruitment and engagement  
at MSC.
ABLE supports, advocates for  
and brings awareness to those  
with visible and invisible  
disabilities at MSC and in  
our communities.
The Generational Inclusion Circle  
is a place of development and belonging  
for associates of all generations that  
fosters cross-generational  
collaboration.
The Hispanic Organization  
for Leadership and Advancement is 
focused on propelling the careers  
of MSC’s Hispanic/Latinx  
associates.
Pride is committed to creating  
a safe space dedicated to  
education and awareness,  
career development and allyship  
for the LGBTQI+ community.
The Veterans Inclusion Circle   
works to support those in the  
military, their families and  
veterans through mentorship, 
partnerships and  
opportunities.
The Women’s Inclusion Network  
is a valuable mechanism  
that offers access to leadership 
opportunities and  
mentorships.
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MILITARY PARTNERSHIPS  
 & PROGRAMS
Military Spouse Employment 
Partnership is a partner that 
provides career opportunities 
for military spouses.
American Corporate Partners 
works with MSC to provide 
mentorship to veterans  
as they transition into the  
civilian workforce.
Employer Support of the Guard 
and Reserve assists us in showing 
our commitment to all branches of the 
military and our dedication to supporting 
associates in the Guard and Reserve.
Hiring Our Heroes is a program 
sponsored by the Dept. of Defense 
that creates a talent pipeline for 
active service members and allows 
MSC to hire military members as 
they transition into the workforce.
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FOSTERING  
 AN INCLUSIVE  
ENVIRONMENT
On an annual basis, MSC hosts a half-day event known as Diversity Day. Ranging in themes 
from Courageous Inclusion to Debunking Myths, these events provide a space for hundreds of 
associates to come together to hear from dynamic guest speakers, our Inclusion Circles, subject 
matter experts and more, all with the goal of further growth in their personal DEI journey.
  Diversity Day
MSC is committed to creating safe spaces for learning and belonging through candid 
conversations known as Unity Discussions. These quarterly discussions are designed to 
connect associates with their team and leaders and learn about one another all through the 
lenses of different dimensions of diversity such as age, veteran status, race, gender, heritage, 
disabilities and more. We believe these conversations are fostering an environment where 
our associates have a safe space to listen, learn, be curious and be confident about bringing 
their whole authentic selves to work. More than 3,000 MSC associates have already taken the 
opportunity to engage in these impactful conversations, with a typical participation rate of 85%.
  Unity Discussions
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As of August 1, 2023, MSC had approximately 7,300 associates 
worldwide, of whom approximately 7,100 were full-time and 250 were 
part-time or temporary. Approximately 94% of these associates resided 
in the United States, 2.4% in Canada, and 3.4% in the UK. 
  Workforce Transparency
~250
Part-Time
~7,300
Associates
~7,100
Full-Time
As of September 2, 2023, our U.S. employee population possessed the gender, ethnic and racial attributes identified above.
*This data represents US Population only as of FY23
        
Male
Female
White
Hispanic/ 
Latino
Black/ 
African American
Asian
American Indian/ 
Alaskan Native
Native Hawaiian/ 
Other Pacific 
Islander
2 or More Races
Individual Contributor
59.9%
40.1%
71.6%
10%
12.8%
2.2%
0.7%
0.3%
2.4%
Middle Management
63.9%
36.1%
82.7%
4.9%
8.7%
1.9%
0.3%
0.3%
1.2%
Director and Above
71.1%
29%
85.1%
0.8%
6.6%
7.4%
0.0%
0.0%
0.0%
Total Company
60.5%
39.4%
73%
9.3%
12.2%
2.3%
0.6%
0.3%
2.2%
US Employee  
Population
STATISTICS
DIVERSITY AND WORKFORCE 
Gender 
Demographics
39.3% Female Associates
34.9% Female Leaders
60.7% Male
65.1% Male
35.1% Female Management
29% Female Leaders (Directors+)
38% Female Directors Serving on Board
64.9% Male
71% Male
62% Male
39.3%
34.9%
35.1%
29%
38%
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15%
13%
Within MSC’s US workforce, approximately 39.3% are women, and 
within MSC’s leadership positions, 34.9% are women. MSC’s US 
workforce was comprised of 26.8% racially and ethnically diverse team 
members overall and 16.9% racially and ethnically diverse leaders.
  Diversity Summary
       
All  
Minorities
Black
Hispanic
Asian
Hawaiian
American Indian/
Alaskan Native
White
2 or More Races
Undeclared
       Management
18%
8.4%
4.3%
2.7%
0.3%
0.3%
83%
1%
0.1%
       All Other
28.4%
12.8%
10%
2.2%
0.3%
0.7%
71.6%
2.4%
0.1%
       Total Company
27.0%
12.2%
9.3%
2.3%
0.3%
0.6%
73%
2.2%
0.1%
Racial/Ethnic 
Representation
Racially & Ethnically Diverse  
Demographics
26.8% Diverse Associates
16.9% Diverse Leaders
73.2% Other
83.1% Other
15% Diverse Leaders (Directors+)
13% Diverse Directors Serving on Board
85% Other
87% Other
STATISTICS
DIVERSITY
26.8%
16.9%
As of September 2, 2023, our U.S. employee population possessed the gender, ethnic and racial attributes identified above.
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50/50 Women on Boards is a global nonprofit with a mission to accelerate gender balance and diversity on corporate boards. With a vision 
for women to hold 50% of corporate board seats and women of color to hold 20% of all corporate board seats, 50/50 Women on Board 
recognizes organizations striving for gender equality on their Board of Directors. As of 2023, MSC was recognized with this award.
AWARD WINNING
DEI STATS
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SAFETY  
 AT MSC
At MSC we aim to build a culture and environment in 
which safety is a top priority across all levels of the 
organization and that every associate has the right and 
responsibility to seek to prevent injuries continually.
> Columbus, OH, CFC recertified to ISO 45001 Standard
> Reno, NV, and Harrisburg, PA, are preparing for ISO 45001 certification in FY24
> All operational locations will have ISO 45001 implemented over the coming years 
> Mandatory New Associate 
Orientation—Safety
> Toolbox Talks
> Lockout/Tagout
> Rigorous 90-day Supply Chain training— 
Function Specific
> Emergency Action Plan drills
> State-of-the-art picking system, AutoStore, installed,  
which provides significant safety benefits
> Reduced potential risk through improved ergonomics
> Energy savings through smart-building efficiencies
  Innovation
  Leadership
  Training
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MSC rigorously tracks and measures safety performance. We report total recordables per year, recordable case rate, lost workday 
cases per year, lost workday case rate, restricted workday cases per year, restricted workday case rate, other recordables per year 
and Days Away/Restricted Time (DART) case frequency rate per year.
SAFETY PROGRAM
Knowing that associates who feel safe drive overall performance, increase revenues and decrease 
operating costs, MSC has always considered “walking and talking” safety a sound business practice.  
This was highlighted in our 2022 Engagement Survey conducted companywide, where the highest driver 
was identified as, “I have a safe working environment” with 88% of respondents strongly agreeing or 
agreeing with the statement. That driver was a combination of two specific questions: “I am physically 
safe at work” and “If I identify a safety issue, I am confident that my manager will handle it accordingly.” 
To form strong working relationships with our customers, we support and partner with them by sharing key 
safety statistics, programs, policies and best practices. Those relationships are evident in every aspect 
of our performance, anywhere from sales support, order processing and fulfillment, onsite inventory 
solutions and including our own team of sales-oriented safety professionals on the shop floor finding 
solutions for customers.
  Working Safely Is Good Business
MSC compares consistently well below industry 
averages in three measurable criteria.
METRIC
AVG FROM THE  
US BUREAU OF  
LABOR STATISTICS
MSC 
PERFORMANCE
     Total Recordable Rate
2.1
1.72
     Lost Workday Cases
0.7
0.62
     Restricted Workday Cases
0.6
0.6
2.5
2
1.5
1
0.5
0
Injury Data 
MSC (2022) vs. Industry Avg (2021)
Industry Avg
MSC
Recordable 
Case Rate
Lost Workday 
Case Rate
2.1
1.72
0.7
0.62
0.6
0.6
Restricted Workday 
Case Rate
0.8
0.5
Other Recordable 
Case Rate
Additional Injury Data in Appendix
U.S. Bureau of Labor Statistics https://www.bls.gov/web/osh/table-1-industry-rates-national.htm
ABOUT OUR
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New MSC associates are trained in core safety topics through 
our comprehensive New Hire Orientation. For associates in 
supply chain positions, a 90-day orientation is provided, which 
covers 12 safety-specific topics. 
ASSOCIATES
In addition to the job-dependent training our associates receive throughout the year, our  
Global Safety team provides them with monthly Safety Calendars that are curated to fit the 
needs of different functional areas, and they distribute weekly Toolbox Talks for our leaders to 
review with their associates. 
Each year all applicable warehouse associates are required to cover standard operating 
procedures, with maintenance technicians and warehouse management receiving additional 
lockout/tagout training. Additionally, our powered industrial truck (PIT) operators participate in 
training and retraining events, fall protection training, and inspection of their personalized equipment.
Associates in a physical MSC location will participate in at least two Emergency Action Plan drills:  
one for evacuation of the facility and one for shelter-in-place events (severe weather). 
Our dedicated seven-person team of safety and risk professionals have over 95 years of combined 
safety experience, with many holding professionally recognized certifications, including Certified Safety 
Professional. MSC’s Operations Supply Chain Team is highly trained in investigation techniques, reducing 
the recurrence of incidents and sharing best practices throughout our internal network. Leadership actively 
identifies incident trends throughout the network and works collaboratively with our Safety Professionals to 
enhance safety, ensuring MSC is a top workplace for safety.
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POLICY AND  
BEST PRACTICES
MSC has a robust internal Global Safety Policy Manual that covers the topics listed 
below. All our topics are applicable to U.S. and Canadian regulations and many 
policies go beyond compliance standards to meet or exceed industry best practices.
> Arc Hazard and Flash
> Compressed Gas
> Confined Space
> Contractor Safety
> Conveyor and  
Related Equipment
> Electrical Safety
> Elevated Work 
> Emergency Action Plan
> Fatigue Management
> Fire Protection
> First Aid and  
Exposure Prevention
> Fleet Safety
> Global Safety 
Communication
> Hazard Communication
> Hearing Conservation
> Hot Work
> Incident and Injury
> Job Safety Assessment
> Lockout/Tagout
> Machinery and Power Tool
> Manual Material Handling
> Personal Protective 
Equipment
> Powered Industrial Trucks
> Regulatory Inspections  
and Abatement
> Respiratory Protection
> Safety Training and  
New Hire Training
> Security 
> Stop Work 
> Toolbox Talk and  
Global Safety Bulletins
> Visitor Safety
> Workplace Audit and Abatement
> Working Alone
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In 2017 we introduced the “Safety Leadership System” (SLS), which dictates 
that every leader in MSC is responsible for the safety of every associate. This 
included our Customer Fulfillment Centers in the US and Canada, our Class 
C Solutions Group operations (includes Hanover Park, Illinois; Shelbyville, 
Kentucky; and four Canadian locations), as well as other supporting 
functions, including engineering, quality assurance and inventory, and 
human resources. We have since expanded our SLS into our field solutions 
operations, our in-plant solutions team, and our sales organization.
  Leadership System
  MSC Safety
Working safely is  
good business.
Associate 
involvement is vital 
to a safe working 
environment.
All incidents 
and injuries are 
preventable.
Everyone is 
responsible 
for safety.
Leaders are 
responsible 
for preventing 
injuries.
Training 
associates to 
work safely is 
imperative.
Safety is a 
condition of 
employment.
All operational 
exposures  
can be safeguarded.
We will openly 
share safety best 
practices and learning 
opportunities.
We will promote  
off-the-job safety.
 SAFETY  
LEADERSHIP
1.066
MSC’s current 
EMR rate is 
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Passive 
Assistance
MSC’s Engineering and Global Safety Teams have collaborated to add blue awareness lights at each Customer Fulfillment Center to increase 
pedestrian awareness of workplace hazards associated with industrial equipment like powered industrial trucks (PITs). This type of technology 
was developed through the efficient and simple method of using light as an alternative to other audible devices.
Through a partnership with HeroWear, 
MSC is leveraging cutting-edge exosuit 
technology through a demonstrative 
program in one of our locations. Intended 
to reduce back strain and muscle fatigue, 
HeroWear exosuits provide an ergonomic 
solution to manual material handling risks. 
> Offloads 40% of back strain  
(reduces pack pressure by 100 lbs.)
> Lightweight and customizable
> Improves lifting technique
> Simple to use
> Reduces fatigue
> Training is real time with sound and vibration
> Training received is highly personalized
> Aids in preventing shoulder injuries
  HeroWear Benefits
  Soter Analytics Benefits
With the help of our partner Soter Analytics’ technology and AI, MSC associates will 
receive immediate feedback on their ergonomic movements as well as collaborate 
with Safety Professionals on their individual performance. SoterTask will be used to 
identify high-risk tasks and work to engineer them out of our operation.
Apex is Modular
The HeroWear Fit Kit
56 Fit Combinations
herowearexo.com
Investing in Safety
INNOVATION & TECHNOLOGY
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MSC has partnered with Bastian Solutions to implement AutoStore, 
a space-saving storage and order-picking system, into the 
company’s supply chain. AutoStore improves productivity and 
associate safety while reducing energy consumption, particularly 
by minimizing the need for Power Industrial Trucks (PITs), which 
can present a workplace hazard (e.g. impacts to racking, other PIT, 
facility structures, etc.) and are energy-intensive. 
AUTOSTORE
AutoStore employs an energy-efficient approach of high-density “pick to person”. In 
fact, 10 AutoStore robots use approximately the same amount of energy as a single 
vacuum cleaner operating for the same amount of time through opportunity charging 
and their regenerative energy functions. Overall, they only consume 100 watts of 
energy. This transition to AutoStore enhances productivity and safety, with 99.7% global 
uptime, 100% stock accessibility and 24/7 operability. 
Compared to traditional 
manual picking methods, 
the system is up to 
50% more effective and 
eliminates reaching, 
crouching and twisting 
often associated with 
manual picking, offering a 
safer and more comfortable 
work environment.
Image courtesy of bastiansolutions.com
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ISO 45001
Overall Safety & Health Management System 
On January 3, 2020, MSC’s Columbus, Ohio, CFC received its first certification to 
the ISO 45001:2018 Standard. The certification was conducted by Orion Registrar, 
Inc. and the American Society of Safety Professionals (ASSP). In November 2022, 
the recertification of the Safety Management system was completed, directly 
impacting just over 50% of our associates through updated Global Safety Policies, 
new programs such as Lessons Learned, Safety Alerts, Safety Calendars and 
other forms of communications. 
Putting processes into practice and shaping how safety is prioritized, MSC has integrated elements of the ISO 
program into our Supply Chain, with ISO certification processes underway for two other CFCs. With our initial ISO 
45001 certification complete, we are continuing our plan to conduct certification audits in three of our five remaining 
US CFCs (Pennsylvania, Indiana, Nevada) over the next two years (2023-2025). These in-depth processes include 
associate and operation risk identification, enacting measurable action plans to address high risk, and reassessing 
to evaluate the effectiveness of those plans over a three-to-six-month period. Additionally, MSC has implemented 
network-wide processes to avoid the risks identified by our Columbus, Ohio, team, including associate training and 
retraining, Contractor and Visitor Management, Job Safety Analysis (JSA) and Security.
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To train associates who may have job duties that include driving on behalf of the company  
in a personal vehicle or the operation of a company or customer vehicle, MSC uses a  
web-based driver risk management program through our fleet management partner  
Donlen/Wheels. Our Driver Safety training program covers the Fleet Handbook policy 
training, hazard perception evaluation and targeted training. As of FY23, MSC’s preventable 
accident rate was 2.16 (per million miles driven).
MSC partners with contractors for various services, including janitorial work, food service, 
equipment service and installation, construction and related activities, project management 
and consultation. We collect baseline “risk” data during the selection process, such as 
insurance information and Regulatory Agency statistics. Once contractors are selected, we 
assess their overall Safety Program.
Our contractors must meet our policy expectations. We ensure they have applicable Safety 
and Risk policies, well-trained employees, applicable Trade/Craft Training, up-to-date 
certifications and have an identified on-site individual(s) who are responsible for the safety 
of their employees. Contractors are required to inform us of any incident or injury upon 
occurrence and will assist in investigations if necessary.
During contracted work activities, MSC leaders and/or project managers meet regularly with 
contractors to review work activities, safety and health performance, audit results, policy 
compliance and safety training.
  Driver Safety
  Contractor Safety
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MSC’s Supplier Code of Conduct ensures that the products we 
distribute are manufactured according to high standards and ethical 
practices, including responsible environmental stewardship, respect 
for human rights and lawful labor practices, safe and healthy working 
environments and general good governance. The MSC Supplier 
Code of Conduct applies to suppliers contracting with MSC Industrial 
Direct Co., Inc., including its fully integrated subsidiaries and business 
divisions, supplying products and services for use in the United States.
To help our customers meet their needs and procurement goals,  
MSC partners with suppliers of all sizes and ownership. In FY2023, 
MSC spent over $500M on purchases from small businesses, 
including woman-, minority-, veteran-, and service-disabled 
veteran-owned businesses, HUBZones, Labor Surplus and other 
disadvantaged or historically underrepresented enterprises.
  Supplier Code of Conduct
  Supply Chain Inclusivity
ETHICAL SUPPLY  
 CHAIN STEWARDSHIP
MSC is committed to creating, fostering and sustaining a resilient supply chain with a broad 
network of domestic and international suppliers, businesses of all sizes with diverse ownership 
and products manufactured across geographical locations. We serve as a trusted partner to our 
customers in ensuring that the products they buy are manufactured and sourced responsibly.
MSC partners with suppliers and manufacturers 
across North America and the world that 
meet worldwide safety and quality standards 
for the products that we purchase for resale, 
and those that are produced for MSC through 
our Exclusive Brands program. To ensure a 
mutually beneficial partnership, suppliers that 
manufacture products for MSC are thoroughly 
vetted before becoming an MSC Exclusive 
Brand supplier, including multi-step pre-
qualification, physical site inspections, quality 
assurance testing and business analysis. 
  Supplier Partners and 
  Exclusive Brands Manufacturers
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MSC’s Supplier Diversity program is grounded in our commitment to 
source high-quality and innovative products. We partner with suppliers 
of all sizes and ownership, creating a robust and inclusive supply chain 
that supports the needs of our customers and their supplier diversity 
procurement goals. Diverse businesses are identified as for-profit 
enterprises with at least 51% ownership, management and control by 
individuals or groups who are United States citizens in traditionally 
underrepresented and socially or economically disadvantaged groups.  
Our diverse supplier community includes:
> Minority Business Enterprises (MBE)
> Woman Business Enterprises (WBE)
> Veteran Business Enterprises (VBE)
> Disabled Veteran Business Enterprises (DVBE)
> Small Business Enterprises (SBE)
> Small Disadvantaged Business Concern (SDB)
> Historically Underutilized Business Zone (HUBZone)
$500M+
Purchases from  
Small Businesses
$30M+
Purchases from Women-Owned 
Small Businesses (WOSB)
600+
$15M+
Small Business suppliers  
with historically  
underrepresented ownership
Purchases from Veteran-Owned  
Small Businesses (VOSB)
“Small businesses make up the overwhelming majority of U.S. businesses and are an 
essential component of our overall economy. The positive socio-economic impact 
of what we do in Supplier Diversity is clear—our investment in Supplier Diversity not 
only increases innovation through a more inclusive supplier base, it also provides 
opportunities for increased job creation, which in turn fuels economic wealth and  
quality of life improvements throughout our communities.” 
 
Gwen Johnson 
Program Manager, Supplier Diversity & Sustainability
  MSC 2023 Supplier Diversity Key Metrics
 SUPPLIER  
DIVERSITY &  
INCLUSION
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MSC partners with manufacturers, suppliers and distributors that offer  
quality products and services to support customers with the diversification of 
their supply chain, and meet their procurement needs and diversity goals.
 SUPPLIER  
DIVERSITY &  
INCLUSION
> MSC partners with a network of small and 
diverse authorized distributors with a wide range 
of Metalworking and MRO products, services  
and distribution capabilities that directly serve 
end customers.
> MSC’s partnership with qualified distributors 
allows customers to expand their supplier 
base directly and fuels the growth of our small 
business partners.
  MSC Tier 1 
  Diversity and Small Business Program
> MSC purchases products directly from a diverse 
community of suppliers and offers reporting on 
procurement spend to customers.
> The MSC supplier network includes hundreds of 
small businesses, of which over 600 are small 
business suppliers with diverse ownership.
> In 2023, MSC established a Supplier Diversity & 
Sustainability function in our Supplier Diversity 
program to coordinate and connect our direct and 
indirect purchasing of diverse and sustainable 
products to customer needs.
  MSC Tier 2
  Supplier Diversity Program
MSC is a national member of the National Minority Supplier Development 
Council (NMSDC) and a corporate member of the Carolinas-Virginia Minority 
Supplier Development Council (CVMSDC), a regional affiliate of NMSDC.
  National and
  Regional Partnerships
MSC Supply Chain Diversity Solutions
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COMMUNITY
>400 Hours
MSC volunteers participated 
in events in FY2023
>430,000
Meals donated to  
Food Banks nationwide
$150,000
MSC funds donated to 
disaster relief efforts
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MAKING POSITIVE  
 CONTRIBUTIONS TO  
 OUR COMMUNITIES
MSC’s Community Relations team aims to make a 
measurable impact in our local communities by promoting  
our unique culture of teamwork, delivering positive results, 
sharing and diversity. Striving to make a difference, we 
seek to build strong partnerships with organizations and 
our communities at large through charitable contributions, 
in-kind donations and volunteering across three key impact 
areas: Building Healthy Communities, Alleviating Poverty and 
Advancing Economic Empowerment, and Fueling Education, 
Training and Skills Development.
We stand by the idea that we exist 
for the betterment of others, not 
ourselves. MSC’s involvement in the 
communities we serve dates back 
to our founder Sid Jacobson’s belief 
that companies were accountable 
not just to shareholders but to their 
communities. Today, we continue to 
honor our purpose and our brand 
promise, “Built to Make You Better.”
  Giving Time to Help Others
“I try to participate in events where 
my entire family can join. I want them 
to know at a young age that helping 
others is what life is all about.” 
 
Brian B. 
MSC Associate
“A little bit of your time can go a long 
way. There is strength in numbers.” 
 
Steve H. 
MSC Associate
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To provide disaster relief and humanitarian aid in the U.S., Puerto Rico and Canada 
during hurricanes Ian and Fiona, MSC provided $75k to organizations, including 
Americares, The American Red Cross, Global Medics and Team Rubicon to provide 
relief directly to the victims and support cleanup. 
  Hurricanes Fiona and Ian
DISASTER RELIEF & SUPPORT
This year marked a time when unprecedented wildfires struck both Canada and Maui. 
MSC took action with a $25k donation to each area to support the lives forever changed by 
these events. 
  Canadian and Maui Wildfires
“Putting others ahead of ourselves and 
supporting people in their time of need 
has always been part of our DNA at MSC.” 
 
Erik Gershwind  
President and CEO
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MSC prevents unsold products from becoming waste 
by regularly donating usable goods to be consumed, 
repurposed or recycled. Through valued partnerships 
with programs such as Waste to Charity (WTC) and WIN 
Warehouse, MSC is able to support the triple bottom line–
People, Planet and Profit, by creating societal opportunity 
and minimizing potentially negative environmental impacts. 
In 2023, MSC donated more than $13 million worth of 
products to both WTC and WIN, upholding the value of 
community, collaboration and Doing the Right Thing.
MSC operates Community Relations Teams comprised of 
associates at each of our major US locations, including our 
CSCs and CFCs. These teams of volunteers help guide 
MSC’s charitable and volunteer activities and advocate for the 
company’s community relations efforts. Associates in our  
smaller warehouses as well as those in Canada, the UK,  
and China also make charitable contributions and  
participate in volunteer activities that  
support their communities. 
  Expanding our
  Circle of Support
 GREENER 
PLANET
Charitable Partnerships for a
Boost 
Efficiency
Save 
Money
Make a 
Difference
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VOLUNTEER PROGRAMS
We as a nation have honored the nearly 3,000 victims who perished on 9/11 through a National Day of Service and Remembrance. In keeping 
with this spirit of remembrance and service, our associates in multiple locations volunteered at local food banks in their communities.
9/11 Day of Service
The Columbus, Ohio, CFC teamed up with  
The Mission Continues at the Mid-Ohio Food Collective.
In Melville, New York, associates volunteered for  
Island Harvest at their Healthy Harvest Farm.
Davidson, North Carolina, associates 
volunteered at FeedNC.
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Governance at MSC ensures  
we run our business in an ethical 
manner and address the risks 
that can threaten our business. 
It is ingrained in our values to 
always do the right thing, be 
honest in what we do, and be 
accountable for our actions.
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100%
Ethics and Code of 
Conduct coursework 
completed as required
100%
Cybersecurity 
training completed 
as required
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  Governance
Since MSC’s introduction in 1941, MSC has demonstrated 
the highest level of integrity, prioritizing the interests of 
our shareholders and committing to upholding the sound 
principles of corporate governance.  
Learn More
In the event of a business disruption, the MSC Business Continuity Management Plan (BCMP) 
ensures continuous business operations of critical business functions. Crisis Management 
Plans involve procedures dedicated to incident identification, evaluation, declaration, plan 
activation and deactivation. Emergency Action plans are established for each location, providing 
emergency response information, including life safety and evacuation instructions on how to 
react in the event of on-site emergency incidents.
BUSINESS  
CONTINUITY  
MANAGEMENT 
PROGRAM
MSC Business Continuity Plans address the recovery and continuity of the critical business functions required to maintain an 
acceptable level of operation during an incident. A Business Impact Analysis (BIA) workshop was performed with executive 
management to identify MSC’s critical business functions that would need to be recovered within one week of a declared crisis. 
  Business Continuity Plans
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 CRISIS  
MANAGEMENT 
PLANS
MSC has created Crisis Management Teams (CMT) and Plans to ensure 
direction and coordination during an operational disruption. MSC utilizes a 
multi-team approach and has created three branches to support, train and 
facilitate awareness of Crisis Management organizationally. MSC’s Crisis 
Management teams are regularly tested to ensure appropriate associates  
are trained in areas of communication and logistics in the event of a crisis.
Leadership: Corporate CMT 
consists primarily of senior 
executives responsible for the 
coordination and facilitation of 
activities aimed at managing a 
crisis overall. 
CFC Teams: CFC CMT involves 
site-specific crisis management 
teams responsible for managing 
problems and issues that occur 
at their respective sites.
Individuals: ISET (Incident 
Support & Escalation) provides 
guidance and support to the 
Individual CFC CMTs to determine 
whether an incident should 
be escalated as a crisis to the 
Corporate CMT.
  Crisis Management Structure
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In addition to bi-annual meetings held by the Cyber Incident 
Response Team (CIRT) and Incident managers focusing  
on the continued development of incident response readiness, 
MSC’s Information Security Team follows a 4-phase IT Security 
Incident Response Plan (IRP). 
The phases are: 
	
Preparation: Preparing systems, defining  
efficient response scenarios and determining  
how an incident is reported.
	
 
Detection and Analysis: Identifying, classifying  
and initiating a response to understand and determine 
the full scope and impact of the incident.
	
 
Containment, Eradication and Recovery: Reducing 
the incident’s impact and/or risk consequences  
and restoration of the network by CIRT.
	
 
Post-Incident Review: Focusing on incident  
closure, process improvement, investigations  
and metrics. 
In the event of an on-site emergency, each MSC location has instituted 
Emergency Action Plans (EAPs) designed in accordance with local, state 
and federal regulations. This emergency response information includes 
life safety, evacuation and shelter-in-place instructions for associates, 
vendors and visitors. Examples of types of emergencies that can affect 
MSC facilities include fire, explosion, medical emergency, chemical spill, 
power loss, bomb threat, workplace violence, gas, suspicious package, 
tornado, hurricane, blizzard, flood and earthquakes. 
  IT Security Incident Response Plan
  Emergency Action Plans
EMERGENCY  
PREPAREDNESS
MSC’s Disaster Recovery Plan establishes smooth and rapid restoration 
of service through alternative means of operation while also training 
personnel on MSC’s established emergency procedures. The Plan 
consists of a 2-Class System designation: Class 1 Systems are required 
for MSC to take and process orders and accept payments; Class 2 
Systems are all other production systems not vital to support one of 
the Class 1 business activities. We annually test our disaster recovery 
process, and findings are tracked and rectified promptly to minimize 
recovery time should a real event occur.
  IT Disaster Recovery Plan
1
2
3
4
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INFORMATION  
 SECURITY
Cybersecurity
MSC goes above and beyond an industry-
standard level of protection for our data 
and the data of our suppliers, customers 
and associates. MSC has contractual 
terms and stringent cybersecurity training 
requirements for our associates that protect 
the information related to our suppliers, 
customers, vendors and associates. In 
FY23, 100% of our associates completed 
the annual cybersecurity training within  
the required timeframe. 
  Data Security
MSC takes customer data security seriously, and 
in June of 2023, MSC completed a self-certification 
audit demonstrating major strides in achieving 
compliance with CMMC control requirements. 
We have put an action plan in place to rectify the 
remaining issue. As a Department of Defense contract 
holder and a supplier to many prime contractors in the 
defense and aerospace industries, a self-certification 
audit is the first step in a rigorous process to ensure 
that we are fully compliant with CMMC 2.0 and have 
implemented the stringent controls required to protect 
sensitive unclassified information from increasingly 
complex cyberattacks. By pursuing compliance with 
CMMC 2.0 standards, MSC will be in a position to 
continue to securely offer our products and solutions  
to our government and prime contractor customers.
  CMMC 2.0
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 SUPPLIER  
 GOVERNANCE, 
PRODUCT  
 SAFETY &  
 QUALITY
Suppliers to MSC are subject to 
applicable international, federal, 
state and local laws, and safety 
and compliance requirements.
MSC’s Supplier Agreement 
and Supplier Code of Conduct 
address environmental 
stewardship, social 
responsibility and ethics, 
covering topics including:
> Labor Practices, Human 
Trafficking and Child Labor
> California Prop 65
> Counterfeit Goods
> Conflict Minerals
> Worker Safety
> Emergency Preparedness
> Waste Reduction and Recycling
> Air Emissions Monitoring
> Business Integrity
> Unfair Trade Practices
  Supplier Compliance
Industry partners are thoroughly 
vetted before becoming an MSC 
Exclusive Brand supplier, including 
multi-step pre-qualification, physical 
site inspections and product quality 
assurance testing, including, but 
not limited to, raw material analysis, 
hardness and tensile strength.
All products produced for MSC must 
meet or exceed worldwide industry 
standards, including ANSI/ASTM, 
OSHA, NFPA, ISO, DIN, BS, JIS.
  Exclusive Brands
 MSC maintains a central space 
on mscdirect.com for suppliers to 
access our Terms and Conditions, 
contracting requirements and 
Supplier Code of Conduct to  
ensure that our supplier partners 
know what is expected of them.
  MSC Supplier Resource Center
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ETHICAL SUPPLY CHAIN  
 STEWARDSHIP
MSC is committed to responsible corporate citizenship and condemns the atrocities perpetuated by 
militants in the Democratic Republic of the Congo (DRC) and its adjoining countries. MSC is also 
committed to complying fully with the Conflict Minerals Law. As part of this effort, MSC will continue to:
MSC is committed to responsible corporate citizenship and eradicating human trafficking and modern 
slavery from our primary supply chain. We expect our suppliers to operate their businesses with the 
utmost integrity and in compliance with all applicable laws and regulations, including those addressing human 
trafficking and modern slavery. We strive to be in compliance with section 54 of the UK Modern Slavery Act 
2015 (See MSC UK Policy here) and the relevant sections of the Federal Acquisition Regulations (FAR). These legal 
requirements are communicated to our suppliers through a Supplier Agreement, MSC’s Supplier Terms and Conditions 
and our Supplier Requirements. To bolster awareness and prevention, MSC provides training to relevant members of our 
staff, which includes a detailed review of the MSC Supplier Agreement, Supplier Terms and Conditions, and Supplier Handbook.
  Conflict Minerals
  Human Rights
> Identify the sources of any conflict minerals  
in the products we manufacture or contract  
to manufacture.
> Improve, year-over-year, our ability to track 
conflict minerals in our supply chain and report 
on their countries of origin.
> Strive to eliminate any conflict minerals that  
are not DRC conflict-free from the products  
we manufacture or contract to manufacture.
> Support industry-wide initiatives to audit 
smelters and refiners of conflict minerals.
In addition, MSC expects its suppliers to refrain from knowingly supplying products containing conflict 
minerals that are not certified as DRC conflict-free. We seek their support in our efforts to identify the 
smelters, refiners and the origins of these conflict minerals that are processed and used in our products.
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ETHICS  
 AND 
POLICY
MSC has always been guided by a value system 
that emphasizes integrity and trust at all levels of the 
organization. The company maintains long-standing 
policies and practices to ensure that MSC is managed 
with integrity and in our shareholders’ best interests. 
In addition, MSC is committed to upholding the sound 
principles of corporate governance, meeting the 
requirements of federal and state law, and the rules of 
the New York Stock Exchange and the US Securities 
and Exchange Commission.
  Ethics and Integrity
In October 2023, MSC’s shareholders voted to approve a transaction agreed to by MSC’s Board and the Jacobson/Gershwind family 
to eliminate the company’s dual class share structure and convert the family’s Class B shares to Class A shares. 
  Dual Class Elimination
> Limitations on family voting. The 
reclassification agreement limits the 
Jacobson/Gershwind family’s voting 
power to 15% of shares outstanding, 
and any shares it owns in excess of 
15% will be voted pro rata with the votes 
of the unaffiliated Class A shareholders.
> Enhancements to governance. The 
company has adopted a majority of the 
shares outstanding standard (replacing 
the current required 2/3 vote) to approve 
significant transactions and a majority of 
the votes cast standard for uncontested 
Board elections.
> Further enhancing Board independence.  
The Board intends to add a new 
independent director to the Board.
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MSC Environment and Sustainability Policy Statement
71
Safety Performance Data
72
Cautionary Note Regarding Forward-Looking Statements
77
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MSC is committed to incorporating sustainability and environmental responsibility into our business operations and decisions. Environmental responsibility is an integral aspect of our 
business mission, as stated in our Business Code of Conduct. MSC strives to be a responsible corporate citizen with all our stakeholders in mind, including our associates, customers, 
owners, suppliers and neighboring communities. Our awareness and concern for the environment aligns directly with our culture, core values and guiding principle of “Do the Right Thing.” 
MSC is committed to achieving the following objectives:
ENVIRONMENTAL & SUSTAINABILITY  
POLICY STATEMENT
Senior Leadership and Management will:
> Maintain an Environmental Compliance & 
Sustainability (EC&S) Department that will provide 
technical assistance, training and guidance 
for environmental and sustainability programs 
throughout the organization.
> Identify and review environmental and 
sustainability objectives, including the cross-
functional assessment of current and future needs, 
performance and goals.
> Continue to employ qualified environmental, 
sustainability, product stewardship and risk 
management professionals to ensure the protection 
of health, safety and the environment.
> Engage with investors, employees, governmental 
agencies and other stakeholders to explain and 
improve environmental and sustainability initiatives.
> Periodically review this policy statement and update 
as applicable to reflect new sustainability targets, 
disclosures, procedures and performance metrics.
> Make this policy statement publicly available to all 
associates and interested parties.
Associates and all other workers will:
> Follow company environmental and  
sustainability policies and procedures  
to comply with all applicable  
environmental laws and regulations.
> Participate in projects that contribute to  
sustainable stewardship by way of societal, 
economic and environmental benefits.
> Drive company culture that encourages  
corporate sustainability and environmental-
awareness activities.
> Continue to foster associate engagement  
through various programs and  
activities, including volunteer and  
educational opportunities.
MSC will:
> Strive to minimize the carbon footprint 
and other environmental impacts of our 
operations. It is MSC’s goal to handle, 
use, distribute, sell, service, transport 
and dispose of all products in an 
environmentally sound manner.
> Continue to monitor and improve 
environmental performance in our  
facilities in the areas of energy  
efficiency, utility performance and natural 
resource consumption.
> Manage disposal of waste in a compliant 
and environmentally sound manner, 
utilizing reliable vendors and industry best 
management practices.
> Continue specialized recycling programs 
for qualified materials, including but not 
limited to, electronic waste, universal waste, 
batteries, printer ink and toner, paper, 
cardboard, pallets, etc.
> Maintain product-donation programs  
to reduce waste and enhance  
communities by providing viable products  
to local municipalities, schools and  
non-profit organizations.
> Continue to provide environmentally 
preferable product (EPP) solutions for  
our customers.
> Continually evaluate supplier product 
compliance with all applicable laws and 
regulations, including prohibition or 
restriction of specific substances, labeling, 
recycling and disposal under the leadership 
of the EC&S Department.
> Promote continual improvement though 
regular environmental compliance 
assessments and reviews.
> Utilize pollution-prevention measures  
to avert unintended releases or harm to  
the environment.
  Responsibilities
  Policy Objectives
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SAFETY PERFORMANCE DATA
100
90
80
70
60
50
40
30
20
10
0
45
40
35
30
25
20
15
10
5
0
2018
2018
2019
2019
2020
2020
2021
2021
2022
2022
Total Recordable Injuries Per Year
Lost Workdays (LWD) Cases Per Year
93
39
59
17
48
23
55
31
89
32
30
25
20
15
10
5
0
2018
2019
2020
2021
2022
“Other” Recordable Cases Per Year
24
23
14
11
26
2
1.8
1.6
1.4
1.2
1
0.8
0.6
0.4
0.2
0
2018
2019
2020
2021
2022
Recordable Case Rate Per Year
1.66
1.09
1.01
1.09
1.72
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0.8
0.7
0.6
0.5
0.4
0.3
0.2
0.1
0
1.4
1.2
1
0.8
0.6
0.4
0.2
0
2018
2018
2019
2019
2020
2020
2021
2021
2022
2022
Lost Workday (LWD) Cases Per Year
Days Away or Restricted Time (DART) Case Rate Per Year
0.69
1.23
0.31
0.64
0.48
0.71
0.62
0.87
0.62
1.22
0.7
0.6
0.5
0.4
0.3
0.2
0.1
0
Restricted Work Day (RWD) Case Rate Per Year
35
30
25
20
15
10
5
0
2018
2019
2020
2021
2022
Restricted Work Day (RWD) Cases Per Year
30
18
31
11
13
2018
2019
2020
2021
2022
0.53
0.33
0.23
0.26
0.6
SAFETY PERFORMANCE DATA
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Ethics & Integrity
Occupational Health & Safety
Employment, Training & Education
Diversity & Equal Opportunity
Climate Change
Governance
Waste
Supplier Social Assessment
Supplier Environmental Assessment
Procurement Practices & Supplier Diversity
Local Communities
Customer Health Safety
Emergency Preparedness
Customer Privacy
Human Rights Assessment
0.00
2.00
4.00
6.00
8.00
10.00
12.00
Customer Score
Peer Score
Investor ESG Raters & Standards Score
Internal Stakeholder Score
MSC STAKEHOLDER 
MATERIALITY MATRIX
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BUILDING BETTER EVERY MILESTONE
> Quarterly lunch and 
learns on diversity, equity 
and inclusion.
> Launched an Early  
Career Program 
consisting of summer 
internships and a 2-1/2 
year rotational program.
> Establishment of an 
internal communication 
platform focused on 
educating associates on 
diversity and inclusion.
> Enhanced external 
communication strategy 
to highlight associates  
and diverse holidays.
> Conducted pulse checks 
across the organization to 
identify DEI opportunities.
> Hosted our first annual 
Diversity Day, a half-
day event focused on 
dimensions of diversity.
> Implemented a DEI 
strategy and created 
a team dedicated to 
promoting inclusive 
excellence.
> Launched DEI 
conversations, currently 
engaging over 45%  
of the population on a 
quarterly basis.
> Introduced unconscious 
bias mitigation 
techniques in hiring 
practices, compliance  
and new hire training.
> Introduced a partnership 
with an accredited 
university to offer debt-
free higher education 
opportunities. 
> Built and launched a 
Women in Leadership 
program to identify 
strengths and create a 
leader brand statement.
> Established resource 
groups known as Inclusion 
Circles. We currently have 
seven groups. 
> Invested in racial equity  
by providing scholarships 
at an HBCU (Historically 
Black University).
> Introduced an ESG 
(environmental, social  
and governance) council 
led by our CFO and  
VP, General Counsel.
> Began company-wide 
deployment of Allyship  
at Work, a program  
built to equip associates  
to be active allies.
2016 
- 
2018
2019
2020
2021
2022
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ASSOCIATE VALUE PROPOSITION
Learn, Belong And Thrive — Your Best Work Starts Here
Purpose
MSC exists to fuel the 
industrial economy, propel 
our stakeholders’ success 
and contribute to our 
customers’ growth. 
People 
We are a team of 
passionate, values-driven 
people, working  
together to accomplish 
great things. 
Health & Well-being 
Enjoy an inclusive work 
environment and a  
wide range of benefit 
options for you and your 
family to be healthy  
and plan for the future.
Rewards & Recognition 
Receive appreciation  
for your contributions and 
the opportunity to share 
financially and intrinsically 
in MSC’s success. 
Growth 
Access extensive  
growth opportunities,  
take risks and develop  
a rewarding career.
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Statements in this report may constitute “forward-looking statements” under the Private Securities Litigation Reform Act of 1995. All statements, other 
than statements of historical fact, that address activities, events or developments that we expect, believe or anticipate will or may occur in the future are 
forward-looking statements. The words “will,” “may,” “believes,” “anticipates,” “thinks,” “expects,” “estimates,” “plans,” “intends,” and similar expressions 
are intended to identify forward-looking statements. Forward-looking statements involve risks and uncertainties that could cause actual results to differ 
materially from those anticipated by these forward-looking statements. In addition, any statements which refer to expectations, projections or other 
characterizations of future events or circumstances, statements involving a discussion of strategy, plans or intentions, statements about management’s 
assumptions, projections or predictions of future events or market outlook and any other statement other than a statement of present or historical 
fact are forward-looking statements. The inclusion of any statement in this report does not constitute an admission by MSC or any other person that 
the events or circumstances described in such statement are material. In addition, new risks may emerge from time to time and it is not possible for 
management to predict such risks or to assess the impact of such risks on our business or financial results. Accordingly, future results may differ 
materially from historical results or from those discussed or implied by these forward-looking statements. Given these risks and uncertainties, the 
reader should not place undue reliance on these forward-looking statements. Additional information concerning risks affecting the forward-looking 
statements made in this report are described under “Risk Factors” and “Management’s Discussion and Analysis of Financial Condition and Results of 
Operations” in our Annual and Quarterly Reports on Forms 10-K and 10-Q, respectively, and in the other reports and documents that we file with the 
United States Securities and Exchange Commission. We expressly disclaim any obligation to update any of these forward-looking statements, except 
to the extent required by applicable law.
 CAUTIONARY NOTE REGARDING  
FORWARD-LOOKING STATEMENTS
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