Performance  
+ Purpose
2023 Environmental, Social, 
and Governance Report

Coupa’s cloud-based platform empowers 
thousands of global organizations to 
spend smarter and drive positive impact 
through our Community. We are all united 
by the power of spend.
About this Report
In our third annual Environmental, Social, and Governance  
(ESG) Report, we outline our ESG strategy and the ESG progress  
we have made. Unless noted, this report highlights activities  
and performance during Coupa’s 2023 fiscal year running  
February 1, 2022 - January 31, 2023. 
Contents
Message from Our 
Chairman 
About Coupa     
5 Coupa Overview
7 Mission, Vision, and Values
8 Our Operations
9 ESG Strategy and Governance
Planet
14 Climate Strategy
16 Reducing Energy and Emissions
17 Sustainable Workplaces
20 Supplier Engagement
20 Equal Air Project Launch 
People & Community 
23 Coupa Cares Volunteering  
and Giving Programs
27 Diversity, Equity, and Inclusion
31 Pay Equity
31 Employee Health & Wellness
33 Talent & Culture
Platform Innovation 
37 Sustainable BSM Capabilities 
39 Evolving Sustainable BSM
40 Supply Chain Impacts
Principles & Ethics 
43 Risk Management
44 Data Responsibility
48 Intellectual Property
48 Ethics & Compliance
48 Human Rights
Appendix 
50 ESG Scorecard
51 SASB Index
52 GRI Index
56 United Nations Global Compact
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2023 ESG Report

Coupa sees a global community of companies and leaders, united to 
make every business dollar spent more effective, equitable, and 
sustainable. Performance by itself is not how we reach excellence as a 
Business Spend Management (BSM) community. This is why we are 
changing the equation of excellence at Coupa. Excellence cannot be 
achieved by performance alone, it needs purpose. We are empowering 
our customers, employees, and community to drive responsible and 
measurable business impact through our BSM platform. 
While this is Coupa’s third annual ESG report, it’s my first as Chairman 
of the Board and Interim CEO. During my 30-year career, my passion 
for enhancing both company culture and the customer experience 
has informed how I’ve grown enterprise software businesses. I’m 
proud to now help carry forward Coupa’s ongoing effort to advance 
sustainable business practices and drive positive impact for our 
customers, employees, and communities. 
Our core corporate values provide an effective framework to deliver 
ESG results and business value: Ensure Customer Success, Focus on 
Results, and Strive for Excellence. In this report you’ll learn more about 
the progress we’ve made on ESG initiatives and how we are focused 
on making our workplace, communities, and world more sustainable 
and equitable. 
We updated our materiality assessment this year to continue prioritizing 
the ESG issues for which we can make the greatest impact. These 
results have informed our ESG strategy which focuses on four strategic 
areas: Planet, People & Community, Platform Innovation, and 
Principles & Ethics.
Leveraging Our Platform to Unlock Purpose 
Coupa understands the value and impact ESG has on our business’s 
long-term growth and success. Our customers and partners are 
aligned with integrating ESG into their business strategy. We’re seeing 
more customers making net zero climate commitments, increasing 
supplier diversity, and prioritizing resiliency in their supply chains. We 
are building out 100+ Sustainable BSM capabilities into our platform  
to let our customers further unlock purpose. We recently launched a 
Scope 3 Travel Emissions Insights Dashboard in our Coupa Travel 
product and we provide tailored ESG risks assessments for our customers. 
Sustainable BSM allows our customers to make real-time changes to 
spend and make a greater impact in their communities. 
We are changing the equation of excellence by accelerating performance 
and unlocking purpose.
Coupa supports the  
Ten Principles of the  
United Nations (UN) Global 
Compact on human rights, 
labor, environment, and  
anti-corruption. We are 
committed to integrating  
the principles and UN 
Sustainable Development 
Goals into the strategy, 
culture, and day-to-day 
operations of our company.
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Principles & Ethics
Appendix
Message from Our Chairman
Message from Our 
Chairman of the Board

Combatting Climate Change
Climate change is one of the biggest threats facing humanity. This 
year, we launched a climate strategy to ensure we are doing our part 
to make our business and world more sustainable. Our climate 
strategy outlines our commitment to reach net zero emissions by 
2040, power our facilities with renewable electricity, manage climate 
risk in our operations, and support environmental justice through 
strategic partnerships with nonprofits. 
Launching the Equal Air Project
Each year, air pollution causes more than ten million deaths globally, 
disproportionately impacting low-income and marginalized 
communities. In 2022, we partnered with Earth Watch, Sustainable 
Silicon Valley, and the Yale School of Public health to monitor air 
quality in our communities. Our employees worked with our partners 
and placed air sensors across geographically and socioeconomically 
diverse areas. The results showed us that fighting air pollution is 
especially necessary in underserved communities. We are proud to 
launch the Equal Air Project, a companywide initiative to fight air 
pollution and protect the health of our communities. 
Evolving Diversity, Equity, and Inclusion
We know that Diversity, Equity, and Inclusion (DEI) is vital for creating 
a culture at Coupa where our employees thrive, and our communities 
are supported. This year, we introduced a new DEI strategy to further 
prioritize a clear leadership and organizational commitment to DEI that 
rests on three pillars: Talent, Workplace, and Marketplace & Communities. 
Working Together as a Community
I invite you to not only read this report, but also to give us your 
feedback. We hope procurement leaders will join us and implement 
proactive strategies to control costs, address supply risk, and support 
supplier sustainability. Finance leaders can learn how to leverage 
unified platforms to make intelligent long-term strategic decisions 
that can reduce wasteful expenditures. Supply chain leaders who 
seek ways to build resilient, flexible, and sustainable systems that 
meet business objectives can swap insights with us. Increasing 
business resilience starts with IT leaders, and we want to hear how 
our Business Spend Management (BSM) platform supports your 
company’s resiliency. 
We are all learning from each other, across individual, company, 
community, and global perspectives. We look forward to working with 
you to make our company, community, and the world a better place 
as we accelerate performance and unlock purpose.
Charles Goodman  
Chairman of the Board & Interim CEO
We are all learning from each other, across individual, company, 
community, and global perspectives.
Planet
Platform Innovation
People & Community
About Coupa
Principles & Ethics
Appendix
Message from Our Chairman
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2023 ESG Report

About Coupa
In This Section
5 Coupa Overview
7 Mission, Vision, and Values
8 Our Operations
9 ESG Strategy and Governance
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Principles & Ethics
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Message from Our Chairman
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2023 ESG Report

At Coupa, we empower organizations to drive responsible and measurable impact on their business and the broader 
community through smarter Business Spend Management (BSM). Our global community of companies and leaders 
are united to make every business dollar more effective, equitable, and sustainable. 
To support that mission, we create one BSM platform to improve our customers’ performance with a unified 
solution and an open ecosystem. We provide companies with the visibility and control needed to manage spend 
across their operations. 
3,000+
customers
2022 KEY HIGHLIGHTS
9.5+ Million
suppliers in our platform
$4+ Trillion
cumulative spend under 
management
About Coupa 
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Message from Our Chairman

Our trusted Business Spend Management (BSM) 
platform connects our 3,000+ global customers 
with 9.5+ million suppliers around the world. As of 
April 2023, our cumulative spend under management 
was $4+ trillion. 
In partnership with the Business Spend Management (BSM) Community, we create new and unique 
capabilities that provide our customers, partners, and suppliers with more visibility, actionable insights, 
and solutions to manage their spend. In 2022, we innovated hundreds of new capabilities that set the 
industry’s pace of innovation and helped businesses deliver real, measurable value. 
We are committed to creating a net-positive impact on businesses, society, and the planet through our 
Environmental, Social, and Governance (ESG) programs. By working with our customers, suppliers, and 
partners, we can create exponential ESG impact together. Our platform features 100+ Sustainable BSM 
capabilities, allowing businesses to unlock purpose and deepen their commitment to ESG, while reducing 
their operational expenses. 
In February 2023, Coupa announced the completion of our acquisition by Thoma Bravo, a leading software 
investment firm. Thoma Bravo shares Coupa’s vision and brings strategic and operational expertise. We see 
this partnership as an opportunity for us to strengthen our business fundamentals and continue delivering 
leading-edge innovation on our platform.
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Our Mission, Vision, and Values 
At Coupa, our mission is to unlock our customers’ full potential to do well and do  
good, anchored in a shared belief that we are smarter, together. Through our vision, 
we see a global community of companies and leaders, united to make every business 
dollar spent more effective, equitable, and sustainable.
The foundation of our culture is built on three core values that guide us every day:
 Our Purpose through our 
dedication to ESG as a company 
is enhanced, and driven by an 
authentic belief that it's the right 
thing to do. Whether we are 
coming together to provide 
support for Ukraine, addressing 
unequal access to clean air, 
reducing our environmental 
impact, or continuously improving 
our governance, we are constantly 
driving results in this vital area  
of the business. 
Jon Stueve 
Chief Legal Officer
Ensure Customer Success: 
obsessive and unwavering commitment 
to making customers successful
Focus on Results:  
relentless focus on delivering results 
through innovation and a bias for action
Strive for Excellence:  
committed to a collaborative  
environment infused with  
professionalism, integrity, passion,  
and accountability
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Our Operations
Our operations extend across North and South 
America, Europe, Africa, the Middle East, 
Asia, and Australia. 
In 2022, we expanded our operations with new 
offices in Brazil, Colombia, Mexico, South Africa, 
and the United Arab Emirates.
Johannesburg, South Africa
Sao Paulo, Brazil
Bogota, Colombia
Mexico City, Mexico
Boca Raton, FL
Boston, MA
Somerville, MA
Basel, Switzerland
Ettenheim, Germany
Bonn, Germany
Stadthagen, Germany
Dublin, Ireland
Reading, UK
London, UK
Solihull, UK
Uppsala, Sweden
Paris, France
Karlsruhe, Germany
Hyderabad, India
Tokyo, Japan
Shanghai, China
Singapore
Sydney, Australia
Melbourne, Australia
Pune, India
Cincinnati, OH
Ann Arbor, MI
Seattle, WA
San Diego, CA
Vancouver, BC
Chicago, IL
New York, NY
Pittsburgh, PA
St.Louis, MO
Atlanta, Georgia
Reno, NV
HEADQUARTERS
San Mateo, CA
Denver, CO
Dubai, UAE
39 offices 
18 countries
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Water
Waste
DEI
Human Rights
IMPORTANCE TO COUPA’S BUSINESS SUCCESS
IMPORTANCE TO EXTERNAL STAKEHOLDERS
Community Engagement
ESG Communications 
& Transparency 
User Privacy
Intellectual Property
Risk Management
Supply Chain Impacts
Employee Health 
& Wellness
Sustainable BSM
Talent & Culture
Carbon Emissions
Energy
Planet  People & Community  Platform Innovation  Principles & Ethics
Data Responsibility
Coupa Materiality Matrix
ESG Strategy and Governance 
Our approach to ESG is grounded in our values. Coupa 
strives for excellence by asking where we can make the 
greatest ESG impact and how we can achieve that impact. 
We established four strategic focus areas to reflect our 
commitment to achieving real, tangible results and we 
enable customers to positively impact society through the 
ESG features embedded in our platform.
We started 2023 with our second ESG materiality assessment, 
which was conducted by a third-party. It enabled us to identify 
which ESG issues are the most important to our internal and 
external stakeholders, and which we could most positively 
impact. The new assessment’s findings played an important role 
in how we plan to integrate ESG into our strategy, operations, 
and communications, and we will continue to focus on the 
topics with the most direct and material business impact on our 
company and our stakeholders.
Our Materiality Process:
1
ADHERENCE TO LEADING FRAMEWORKS
We reviewed reporting frameworks such as 
the Global Reporting Initiative, Sustainability 
Accounting Standards Board, and the Task Force 
on Climate-Related Disclosures to identify 
potential material issues.
2
INCORPORATION OF STAKEHOLDER INPUT 
We took into account our 2020 assessment, 
responses to ESG questionnaires, and completed 
external stakeholder research and analysis. The 
heart of the process was stakeholder engagement, 
where we obtained deep, thoughtful feedback 
from customers, peer companies, employees, 
and members of our Executive Leadership Team 
through interviews and surveys. 
3
SCORING OF STAKEHOLDER INPUT
We scored, assessed, and prioritized the potential 
material ESG issues from both a qualitative and 
quantitative approach.
4
DEVELOPMENT OF A TIERED  
SUMMARY MATRIX
The assessment resulted in an updated matrix of 
Coupa’s material ESG topics. We ranked topics as 
high, medium, and low impact, considering their 
impact on Coupa’s business and where we can 
make the greatest impact on society. 
Compared to our previous assessment, the 2023 assessment revealed two new high-impact topics: 
Talent & Culture, and User Privacy. We also added two new materiality topics: ESG Communications 
& Transparency, and Water.
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We deliver exponential 
ESG impact by supporting 
our customers in the 
fulfillment of their purpose, 
through responsible spend 
management, as well as 
strategically leveraging our 
resources to deliver value to 
our key stakeholders. 
Gina Tesla 
VP, Sustainability, Social Impact & DEI
Our ESG Framework 
Coupa is committed to operating sustainably, equitably, and ethically.  
We hold ourselves accountable through an ESG strategy that focuses on:
Reporting Frameworks
ESG reporting is one of the ways we hold ourselves accountable for our performance. We follow the internationally recognized frameworks of the 
Global Reporting Initiative (GRI), Sustainability Accounting Standards Board (SASB), and the United Nations Global Compact (UNGC).
People & 
Community
We believe we are stronger 
together. We support our 
employees and communities 
through volunteerism,  
philanthropy, pro bono  
service, and inclusive and 
diverse business practices  
and programs. When our 
teams better reflect the  
communities we serve,  
people want to stay, grow, 
and build together.
Platform 
Innovation
We are committed to 
empowering our community to 
drive responsible business impact. 
Our Sustainable Business Spend 
Management solutions unite 
every business, and every leader, 
to make every business dollar 
spent more effective, equitable, 
and sustainable. Businesses can 
reduce environmental footprint, 
increase social impact & supplier 
diversity, and mitigate ESG risk. 
Principles & 
Ethics
Strong governance practices 
underpin everything we do  
to ensure a safe, secure, and 
ethical work environment.  
We engage stakeholders 
across Coupa to operate in a 
just and equitable manner. 
Planet
We have committed to reach  
net zero by 2040 and are  
setting science-based targets to 
reduce our environmental impact. 
Through conservation, renewable 
energy, environmental justice, and 
sustainable innovation, we are 
committed to doing our part  
to protect the planet all of us 
call home. 
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Awards and Recognition
In 2022, we were honored to be recognized with the following awards:
ESG Industry Peer Groups and Memberships
Coupa is Great Place to 
Work Certified in the US, 
UK, Ireland, Germany, 
and India.
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ESG Governance 
In addition to defining our focus areas and creating reporting mechanisms, we have developed  
strong governance for ESG, with clear line of sight from our Board of Directors to our senior leadership 
and ESG team. In 2022, we reported to the Board of Directors with specific oversight by the 
Nominating & Corporate Governance Committee. In March 2023, we became a private company  
with our acquisition by Thoma Bravo resulting in a change in our Board structure.
Coupa sees ESG as a company-wide priority that does not just sit with the ESG team. Our cross-department 
ESG Working Group works together to implement the program strategy across our business. 
Board of Directors
Provides ESG oversight and receives updates on current 
performance and future strategic initiatives.
Chief Legal Officer
Supports the ESG team and provides executive 
management of ESG initiatives. 
ESG Team
Led by our Vice President of ESG. Oversees strategy and 
implementation of ESG programs to reduce our environmental impact, 
expand social impact initiatives, and advance our expertise in DEI.
ESG Executive Steering Committee
Comprised by senior leadership members. Provides guidance 
on ESG practices and approves ESG roadmap.
ESG Working Group
Integrates ESG across key stakeholder departments including Legal, Product 
Development, Human Resources, Workplace Operations, Governance, 
Marketing & Communications. Procurement, and Risk & Compliance.
• UN Global Compact  • Minority Supplier Development UK 
• Sustainable Purchasing Leadership Council  • MIT Solve

Planet
In This Section
14 Climate Strategy
16 Reducing Energy and Emissions
17 Sustainable Workplaces
18 Employees Drive Positive Environmental Change
20 Supplier Engagement
20 Equal Air Project Launch
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Message from the Chairman

We have committed to reach net zero emissions by 2040 and are setting science-based targets to reduce 
our environmental impact. Through conservation, renewable energy, environmental justice, and 
sustainable innovation, we are committed to doing our part to protect the planet all of us call home. 
100%
Renewable electricity 
powering global facilities
Carbon Neutral
In direct operations  
(Scopes 1 and 2)
2040
Our commitment to reach 
net zero emissions
Net
Zero
2022 KEY HIGHLIGHTS
United Nations Sustainable Development Goals
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Planet

Supporting Environmental Justice
Studies continue to show that climate change disproportionately affects 
underserved communities, who are least equipped to prepare for and 
recover from the impacts of climate change. Our strategy supports 
Coupa’s commitment to environmental justice by:
• Activating Coupa volunteering opportunities: We create strategic 
partnerships with environmental organizations, that provide 
underserved communities with clean energy and resources to 
help fight the negative impacts of climate change. 
• Selecting carbon offset projects that address environmental 
justice: To continue our commitment to be carbon neutral 
across our direct operations (Scope 1 & 2 emissions) and Inspire 
events, we purchase carbon offsets that directly support climate 
justice initiatives.
• Launching our Equal Air Project: Coupa introduced our 
company wide Equal Air Project to reflect our commitment to 
improving air quality for communities disproportionately affected  
by poor air quality.
REPORTING PROGRESS 
TOWARD TARGETS
We will report on our progress 
annually through our ESG Report 
and CDP disclosure.
INTEGRATING CLIMATE 
STRATEGY INTO OUR 
BUSINESS OPERATIONS
To manage risk effectively, Coupa 
must consider those risks associated 
with climate change including 
weather events. Key teams across 
Coupa work together to ensure we 
are operating sustainably at our 
facilities, within our supply chain, 
and within our communities. In 
2023, we will further deepen the 
integration of climate and ESG 
risks into our Enterprise Risk 
Management (ERM) program. 
EMPOWERING EMPLOYEES 
THROUGH COUPA GREEN
Our employee group, Coupa Green, 
provides opportunities for employees 
passionate about the environment to 
make positive changes within Coupa’s 
workplace and our communities. 
POWERING OUR 
FACILITIES WITH 
RENEWABLE ENERGY
We will continue to procure 
100% of the electricity used  
at our global facilities from 
renewable sources, as we 
seek more initiatives to 
reduce our energy use. 
ESTABLISHING NEAR-TERM AND 
LONG-TERM SCIENCE-BASED TARGETS
We have established near-term and long-term 
emissions reductions targets across our entire 
operations and value chain. Our targets were 
formed using the Science Based Targets initiative 
(SBTi) criteria.
ACHIEVING NET ZERO
A centerpiece of our strategy is our 
commitment to net zero emissions 
by 2040.
Climate change is one of the 
biggest threats facing humanity. 
Coupa launched a climate strategy to highlight 
our environmental commitment and we built 
our strategy on these pillars.
Climate Strategy
Net
Zero
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Achieve net zero emissions by 2040
• Partnering with SBTi to validate our near-term 
and long-term targets in 2023
• Creating a long-term road map to ensure
we hit key milestones
Reduce Scope 3 emissions from business travel and 
employee commuting 25% per FTE by 2030
• Using Sustainable BSM and Coupa Travel to analyze carbon
emissions and select more sustainable travel options
• Providing remote employees with guidance on clean energy
strategies for their homes
• Supporting sustainable commuting options like cycling to work
Maintain 100% renewable 
electricity through 2030
• Procuring renewable electricity
through on-site renewables or
Renewable Energy Credits
Reduce Scope 1 & 2 emissions 85% by 2030
• Implementing energy efficiency projects across
our global facilities
• Identifying long-term renewable energy strategies
• Partnering with Coupa Green to conduct energy
audits at our offices
2028
2030
2030
2030
2040
67% of suppliers by emissions commit  
to establish science-based targets  
(SBTs) by 2028
•	 Introducing our supplier engagement
pilot in 2023 to educate our suppliers
on our net zero commitment and
provide resources to help them
establish SBTs
•	 In 2022, 39% of our suppliers had
committed or validated SBTs
Net
Zero
 We strongly believe in taking a calculated and 
thoughtful approach to our climate commitments. 
Our platform empowers customers on their 
journey to achieving net zero, as we work 
together to reduce environmental impact in  
our communities. 
Kellie McKelvey 
Sr. Manager, Sustainability & ESG
Climate Targets 
& Road Map
True to our values, our climate strategy focuses on 
measurable, quantifiable factors that lead to results and align 
with our commitment to unlock purpose. Setting targets and 
tracking progress is critical to that effort. We established our 
carbon emissions baseline for Fiscal Year 2023 by partnering 
with Watershed, a climate platform, and we will use this 
baseline to measure progress toward our climate targets. Our 
baseline includes Scope 1, Scope 2, and all relevant Scope 3 
emission categories.
To deepen our commitment to an effective, science-based 
climate strategy, Coupa joined more than 1,000 organizations 
in the Business Ambition for 1.5°C campaign.
We are a member of RE100, the global corporate renewable 
energy initiative bringing together hundreds of ambitious 
businesses committed to using 100% renewable electricity in 
their operations.
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2020
2021
2022
Scope 1
80
98
291
Scope 2 – Location-Based 
1,275
1,135
1,403
Scope 2 – Market-Based
1,271
237(2)
2(2)
Total Scope 1 & 2 Location-Based
1,355
1,233
1,694
Total Scope 1 & 2 Market-Based
1,351
355
293
 
2022 
Emissions 
Baseline
(1) Coupa’s fiscal year(FY) runs from February 1 – January 31. Data for 2022 is for the FY: February 1, 2022 – January 31, 2023. 
(2) Coupa purchased Renewable Energy Credits (RECs) in 2021 and 2022 to reduce market-based emissions.
(3) Coupa purchased RECs in 2022. Incorporating RECs, upstream leased assets was 31 MT CO2e.
Total values may not sum up perfectly due to rounding.
Methodology: Watershed’s emissions methodologies are verified by third parties and calculate emissions based on spend or usage depending on the activity type. For spend-based 
emissions, Watershed uses vendor-specific emission factors when available. 
Scope 3.1
18,748
Purchased 
Goods & 
Services
Scope 3.2
494
Capital 
Goods 
Scope 3.3
623
Fuel & 
Energy 
Related 
Activities
Scope 3.5
118
Waste 
Generated 
in Operations
Scope 3.6
10,826
Business 
Travel
Scope 3.7
2,766
Employee 
Commuting
Scope 3.8
123
Upstream 
Leased 
Assets(3)
Carbon Emissions: MT CO2e
(1) 
Scope 1
Scope 2  
location-based
Scope 3
291 tCO2e
1,403 tCO2e
33,698 tCO2e
Reducing Energy and Emissions
We have a responsibility to expand our operations sustainably and help 
our partners do the same. Our materiality assessment identified reducing 
energy and emissions as key areas where we can contribute to the fight 
against climate change. 
Since all our office space is leased, we work with building owners to 
track energy use in our facilities and ensure we implement energy 
efficiency initiatives.
Total Electricity  
Consumption
2020:	 2,844	 MWh
2021:	 3,077	MWh
2022:	 3,680	MWh
Data Centers
Coupa relies on data centers to effectively run our business. We 
primarily work with Amazon Web Services (AWS) to manage our data 
through their data centers. AWS is working toward a path to power its 
operations with 100% renewable energy by 2025 and reach net zero 
emissions by 2040. AWS has also committed to being water positive by 
2030, returning more water to communities than they use in their 
operations. We continue to reduce and consolidate our AWS server 
footprint to lower emissions related to data center usage. When we 
acquire companies that use physical data centers, we prioritize moving 
these operations to the cloud to improve energy efficiency. 
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Sustainable Workplaces
Coupa continuously implements sustainable practices across 
our global facilities.
These touch every aspect of the workday, from commuting to the 
office to using energy at home, enjoying an on-site meal, and even 
when attending Coupa-sponsored events. We work closely with 
the owners of our buildings to incorporate energy-efficient and 
environmentally friendly features. Depending on the office, these 
can include:
  Smart lighting and occupancy sensors 
  Heating and air-conditioning that is controlled by area
  Photovoltaic roof panels to capture solar energy
  Biodiversity initiatives, such as insect hotels and beehives
As we continue on our path toward net zero emissions, we are 
identifying sustainability criteria for determining new facility leases 
and analyzing initiatives to reduce on-site energy use at our 
existing facilities. 
Employee Commuting and Travel
When Coupa employees commute to the office, we encourage 
sustainable transportation options. We provide electrical vehicle 
(EV) charging stations at our offices in Germany, Sweden, and 
some U.S. locations, including solar-powered EV stations at our 
headquarters in San Mateo. We partner with our building operators 
to add EV chargers and support employees cycling to work with bike 
storage at many of our locations.
For employees designated as remote, we provide teleconferencing and 
plan to build out a sustainable travel guide to encourage employees 
traveling into the office or to outside work engagements to select 
more sustainable travel options. When our employees utilize our 
Coupa Travel product to book travel, they can see the amount of 
carbon emissions associated with each mode of transportation.
Waste and Water
Reducing waste and water at our facilities is a priority.  
All our offices support recycling, and at locations where composting 
is available, we provide bins in kitchen areas. Many of our offices use 
reusable plates, bowls, cutlery, and lunch containers. Our UK offices 
use TerraCycle bins that direct soft plastics like bread bags, candy 
wrappers, and foil packets to a special recycling plant. 
Whenever we move offices or make changes to existing offices, we 
identify ways to reuse or donate furniture and office supplies. In 
2022, we repurposed office equipment by donating to St. Vincent de 
Paul in Melbourne, Habitat for Humanity in New York, and a local 
school in Dublin. 
While our operations are not water intensive, we continue to monitor 
opportunities to track and reduce water use across our offices. We 
work with our data center providers to ensure water conservation 
measures are being expanded across their operations. 
6,000 LBS
of e-waste collected from our U.S. and UK offices
As a software company, we have a deep commitment to recycle and 
repurpose computer and IT e-waste. We work with Revivn, an organization 
that donates usable equipment to nonprofits. Through our partnership, we 
have supported organizations that assist refugees and asylum seekers, tutor 
underserved youth, and provide job training in rural Cambodia.
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Employees Drive Positive  
Environmental Change 
Our Coupa Green employee group brings together colleagues who are 
passionate about driving positive environmental change in the workplace. 
Members educate and inspire their colleagues to reduce their footprint 
through on-site events, virtual opportunities, and educational campaigns. 
Coupa Green led many Earth Month activations in 2022, when employees 
engaged in team projects to increase biodiversity and make our 
communities more sustainable including hosting a beach clean up and 
building a bee hotel. 
During our inaugural Rising Stars program, participants focused their 
Capstone Project on sustainability. They set out to better understand 
what customers, employees, and governments seek from Coupa when 
it comes to ESG. Based on a detailed analysis, the team identified 
themes across each stakeholder group and recommended ESG actions 
and solutions for Coupa to evaluate— providing valuable ideas and 
insights that will help advance Coupa’s ESG efforts.
READ MORE HERE
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Sustainability at Coupa Inspire
When our 2022 Coupa Inspire conferences returned to an in-person 
format in Las Vegas and Berlin, we saw an opportunity to further 
embed sustainability into these events. We minimized waste through 
digital signage, an attendee app, sustainable swag, and on-site 
recycling. We created sustainability criteria for our partners and 
exhibitors to encourage environmental practices and we offset 
emissions from attendee travel. 
For our 2023 Coupa Inspire conferences in Las Vegas and London, we 
are elevating sustainability even more. Using TRACE by Isla, a leading 
carbon management tool for large events, we will collect carbon 
emissions data for energy, water, food and beverage, attendee travel, 
shipping, waste, and building materials. Using that data, we will set 
goals to increase sustainability at future Inspires. 
Building on the changes we made during the 2022 events, we will 
further infuse ESG into the 2023 attendee experience:
» Offering vegetarian, vegan, and locally sourced food options
» Donating unserved food to local food pantries
» Donating post-event materials to local nonprofits
» Supporting nonprofit partners who serve underserved communities
» Incorporating diversity and inclusion practices into our planning and 
speaker decisions 
» Making events carbon neutral by offsetting all event emissions
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Supplier Engagement 
At Coupa, 95% of our emissions come from our value chain and 
54% are directly tied to our suppliers. To reduce our emissions, 
we must work with our suppliers to help them reduce their 
environmental footprints. In 2022, we engaged with our strategic 
suppliers on ESG issues and partnered with EcoVadis to invite our 
top 200 suppliers to participate in a sustainability assessment to 
identify opportunities to improve ESG performance within our 
supplier base. More than 25% of our key strategic suppliers have 
completed the assessment and we aim to increase our supplier 
completion rate to 75% in 2023. 
We include questionnaires in our sourcing events to gather data 
on how suppliers address ESG within their businesses. We 
expanded our Master Services Agreement template to include a 
commitment to our Supplier Code of Conduct, outlining our 
expectations for suppliers to respect human rights, ensure health 
& safety practices are in place, operate in an environmentally 
responsible manner, and encourage supplier diversity initiatives.
Going forward, we will make sustainability a core factor in our 
evaluation of new suppliers. In 2023, we plan to kick off a supplier 
engagement pilot to communicate Coupa’s climate strategy to 
our top suppliers and create resources to help them establish their 
own climate targets. 
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Equal Air Project Launch
Every year, air pollution contributes to more than 
ten million deaths globally, disproportionately 
impacting low-income and marginalized 
communities, especially children and older 
adults. 
It is crucial to speed up progress on fighting pollution and protect 
the health of people and our planet, and to do that, we must work 
together. Coupa has a valuable asset to support that fight: the 
commitment of our people to create positive change for our planet.
In 2022, Coupa launched a company-wide initiative, Equal Air 
Project, to help communities disproportionately affected by poor air 
quality. Since we knew that working together was crucial, we built 
partnerships with three organizations: Earth Watch, Sustainable Silicon 
Valley, and the Yale School of Public Health. 
Coupa volunteers placed air sensors across the San Francisco Bay Area 
to test and monitor air quality. Reflecting our focus on equity, the 
sensors were focused in geographically and socioeconomically 
diverse areas. After two months of monitoring and analyzing, we saw 
how the quality of air we breathe differs dramatically by zip code. 
During our first Global Impact Week, our CEO, Executive Team, and 
Board of Directors joined our nonprofit partners for a workshop on 
sustainable solutions for air quality issues. That moment led to the 
Equal Air Project and our commitment to improve air quality across 
our communities, with a primary focus on underserved communities. 
We are excited to expand our work next year from the U.S. to around 
the world, including identifying projects in India and Europe that help 
ensure Clean Air for All.

People  
& Community
In This Section
23 Coupa Cares Volunteering and Giving Programs
27 Diversity, Equity, and Inclusion
31 Pay Equity
31 Employee Health & Wellness
33 Talent & Culture
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We believe we are stronger together and we support our employees and communities through 
volunteerism, philanthropy, pro bono service, and inclusive and diverse business practices and 
programs. Equity is a powerful multiplier of business innovation and growth. When our teams better 
reflect the communities we serve, people want to stay, grow, and build together.
556 nonprofits
supported
2022 KEY HIGHLIGHTS
3,790 hours
Coupa Exceed
volunteered by  
Coupa employees 
People & Community
United Nations Sustainable Development Goals 
launched a new Employee 
Resource Group for the Asian 
and Pacific Islander Community
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Coupa Cares Volunteering  
and Giving Programs
Through Coupa Cares, employees contribute their time, talent, and 
expertise to address global issues and create exponential social impact. 
We support various philanthropic efforts and look for opportunities to 
drive impact in key areas, including environmental sustainability, 
sustainable supply chains, and community resiliency. We are 
committed to giving back through strategic grantmaking, pro bono 
service, and our annual Global Impact Week. Many Coupa Cares 
initiatives are made possible through proceeds from Coupa Advantage.
40 Hours 
of Volunteer Time Off (VTO) 
$10 
per hour volunteered for 
employees to donate to  
registered nonprofits of  
their choice
$500 
donation match
3,790 hours
volunteered by 677 employees
28%
of our employees 
participated in Coupa 
Cares programming
Employee Volunteering and Giving Benefits
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Global Impact Week
In 2022, Coupa employees celebrated our first-ever Global Impact 
Week, with opportunities to volunteer, contribute, and learn. Our 
Executive Leadership Team and Board of Directors set the tone by 
volunteering and developing strategies to mitigate air pollution with our 
Equal Air Project partners. 
Charitable giving was an equally strong focus. We timed Global Impact 
Week to coincide with our celebration of Giving Tuesday and provided a 
double donation match for ten featured nonprofits that aligned with our 
Employee Resource Group missions. We hosted live digital events with 
Soul Seated Journey and Indigenous Energy Initiative to promote their 
impactful work and learn how we could create positive change in our 
communities.
» Soul Seated Journey supports youth in underserved communities in 
the Bay Area by delivering holistic, evidence-based, whole-child wellness 
programs to help resilient youth achieve their destined potential. 
» Indigenous Energy Initiative is an Indigenous-led team of 
renewable energy experts, who supports Native American  
Tribes in their self-determined pursuit of energy sovereignty.
To emphasize Coupa’s commitment to Community, we encouraged 
our customers to join us during the week and provided their employees 
with resources to find volunteering opportunities.
240 nonprofit
organizations supported
550 employees
volunteered more than 2,655 hours
68
volunteer leads
73 events
Global Impact Week Highlights
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Throughout the year, Coupa creates new pathways to volunteer service. 
In 2022, we partnered with PYXERA Global, a nonprofit that connects 
corporate talent with community organizations. We launched a 
strategic pro bono service program where employees use their 
professional skills to help our nonprofit partners tackle complex 
challenges. So far, employees have completed pro bono projects in 
Detroit, Las Vegas, and Pune, working with organizations to tackle 
healthy air, sustainable waste management, and global health. We 
are excited to expand our pro bono services to new geographies, 
new models, and greater employee participation in 2023.
Strategic Pro Bono Service
 I was impressed by the diversity of 
thought and the company's community 
commitment. Now, we have a better 
path forward with our operational 
staffing strategy. 
Darren Riley 
CEO, JustAir Solutions Inc.
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Giving
Our global giving strategy focuses on supporting nonprofits that reflect 
our focus areas of health, environment, and community resiliency. 
During our annual Coupa Challenge, employees ran or walked 
1,632 miles across 174 cities in 19 countries, raising $16,000 for five 
nonprofit partners:
» Back on my Feet utilizes running to help those experiencing 
homelessness change the way they see themselves so that they can 
make real change in their lives, resulting in employment and 
independent living.
» Black Girls RUN! encourages all women, especially African-American 
women, to make fitness and healthy living a priority and lifestyle.
» Right to Play protects, educates, and empowers 2.3 million children 
each year to rise above adversity using the power of play to heal 
from the harsh realities of war and abuse.
Community Partnership with 
The GenderCool Project 
Coupa first learned about GenderCool at the Out & 
Equal Workplace Summit when their "Champions"  
took the main stage. GenderCool is a youth-inspired 
movement that replaces misinformed opinions with the 
positive, powerful experience of meeting transgender 
and non-binary young people. We see these Champions, 
and others like them, as the next-generation workforce, 
and we built a partnership with GenderCool to help us 
further prepare for these leaders of tomorrow. Our 
partnership includes curated support for Coupa 
employees parenting transgender and non-binary youth.
"GenderCool is proud to have Coupa as a silver corporate 
partner. We've been impressed by Coupa's dedication 
to transgender youth and continuous learning." 
  John Grosshandler, Founder, GenderCool
» Snehalaya serves more than 29,000 people in India each year 
through 16 key projects across four areas: education, healthcare, 
rehabilitation, and awareness that people thrive in life.
» 261 Fearless empowers women globally to connect and take control 
of their lives through the freedom gained by running.
Disaster Response
As the world faces urgent crises, Coupa employees are often quick to 
respond. We amplify our employees’ financial help by always matching 
their donations and doubling the match several times each year. For 
example, in support of the Ukrainian people, Coupa made donations to 
the International Committee of the Red Cross, and matched employee 
donations to UNICEF and the International Medical Corps.
$720,000
donated through pro bono service  
and philanthropic contributions
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Our DEI Strategy
Diversity, Equity, and Inclusion 
Improving Diversity, Equity, and Inclusion (DEI) is one of Coupa’s core 
commitments. We know it is vital to maintain a healthy company culture, 
attract the best talent, and continuously improve. We always make a 
conscious effort to foster DEI at Coupa, and we are stronger and more 
dynamic for it. We strive to create a sense of belonging for all of our 
employees, provide equal opportunities, eliminate gender bias, and 
ensure equal pay. According to research conducted by McKinsey and 
Company, companies with a diverse workforce are more likely to 
experience above-average profitability than peer companies.
In 2022, Coupa introduced our new DEI leadership team as a part of 
our greater ESG Team. We launched our DEI strategy, which supports 
Coupa as we attract and retain top talent and engage with our diverse 
community of customers and suppliers. We are working to embrace 
the power of DEI to enrich the lives of employees and strengthen our 
business performance. The strategy prioritizes a clear leadership and 
organizational commitment to DEI that rests on three pillars.
During onboarding, employees take the Coupa Colors self-assessment 
to learn about their communication and personal working styles. By 
knowing their own colors, along with their colleagues' colors, our 
employees build more effective communication strategies through 
respect, flexibility, and authenticity.
95%
of employees say Coupa  
is results-oriented 
95%
of employees feel encouraged to  
strive for excellence every day at Coupa
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Pillar
Coupa’s Commitment
Key Objective
TALENT
We feed Coupa’s talent pipeline through effective 
outreach and equitable hiring practices. Coupa strives 
to retain, develop, and promote employees across all 
demographic groups.    
Increase the hiring, retention, and promotion of people in 
underrepresented demographics.
WORKPLACE
We nurture an equitable and inclusive culture of belonging. 
Our leaders and employees consistently model behavior 
that reflects our shared commitment to DEI—and our 
belief that it is a moral and strategic priority.
Create an inclusive environment where everyone feels 
welcomed, respected, and valued.
MARKET &  
COMMUNITIES
We create DEI success by supporting our suppliers, 
customers, and communities, and we forge partnerships 
with nonprofits in underrepresented communities.
Lead by example, making DEI explicit through our actions 
and words.

At Coupa, our optimized DEI strategy  
is an integral part of our business 
strategy. We understand that DEI is not 
only a moral imperative, but also  
a financial one. 
 Zach Logan 
Director, Diversity, Equity & Inclusion
* We have updated our methodology and are communicating our 
representation data based on our fiscal year: February 1-January 31. 
Our 2022 ESG Report included data calculated based on a different 
timeframe. In this 2023 Report, we updated all year-based data to 
reflect our new methodology. 
** Leaders defined as Director+
DEI Metrics 
As part of our commitment to improve our DEI practices, we track our progress in diversifying our workforce.
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Coupa Diversity Metrics*
2020 (FY21)
2021 (FY22)
2022 (FY23)
GLOBAL WORKFORCE GENDER
FEMALE
29%
30%
31%
MALE
71%
70%
69%
U.S. WORKFORCE GENDER
FEMALE
31%
32%
34%
MALE
69%
68%
66%
GLOBAL LEADERSHIP GENDER **
FEMALE
20%
19%
22%
MALE
80%
81%
78%
U.S. WORKFORCE RACE/ETHNICITY
AMERICAN INDIAN OR ALASKA NATIVE
0.1%
0.3%
0.3%
ASIAN
24%
22.4%
21.7%
BLACK
2.3%
2.9%
3.7%
HISPANIC/LATINX
4.7%
4.4%
4.5%
NATIVE HAWAIIAN OR OTHER PACIFIC ISLANDER
0.2%
0.2%
0.2%
TWO OR MORE RACES
3.2%
2.9%
3.3%
WHITE 
62.5%
64%
63.3%
DID NOT DISCLOSE
3%
2.8%
3%
% NEW HIRES
FEMALE
32%
35%
31.5%
MALE
68%
65%
68.5%

Mission
Break down barriers to women’s success by creating a 
community of individuals and organizations working 
together to unleash the impact of women in business
Support our LGBTQ+ community by inspiring 
connection, inclusiveness, and diversity
Uplift and expand the underrepresented  
community at Coupa
Give API employees, the API community, and allies 
the resources and support to exceed their own 
expectations and reach their fullest potential
Pillars
DISCOVER
CONNECT
IMPACT
OUTREACH
UNITY
COMMUNITY
LEADERSHIP DEVELOPMENT
INCLUSION AND EQUITY
COMMUNITY ENRICHMENT
CULTURAL DIVERSITY EDUCATION
COMMUNITY DEVELOPMENT
TALENT ACQUISITION PARTNERSHIP
2022  
Highlights
• Hosted “When She Speaks” series encouraging 
women to expand their networks and circle of 
influence
• Held a personal professional development event: 
“Empower Yourself, Impact Your Future,” featuring 
Lauren Hasson, founder of DevelopHer
• Held “Let’s Talk Menopause” event with Wellness 
Warrior Catherine O’Keeffe
• Hosted Sheryl Kline for a session “From Chaos to 
Calm” focused on staying productive and happy 
during stressful times
• Sponsored and participated in Out & Equal 
Workplace Advocate Conference
• Announced partnership with GenderCool
• Celebrated International Non-Binary People’s Day 
with a session on gender-inclusive language
• Hosted “Striving and Thriving as a Black Business 
Owner” event
• Hosted Black History Month event with speaker 
Chris Singleton
• Held Deconstructing Microaggressions workshop to 
educate Coupa employees on how to identify and 
mitigate microaggressions
• Hosted an API Heritage Month webinar that focused 
on the history and significance of API communities
• In partnership with Coupa Empower and to 
commemorate Women’s History Month, hosted an 
event that provided career advice to women as they 
maneuver the workplace
Employee Resource Groups
We believe our Employee Resource Groups (ERGs) play a critical role in creating a safe and supportive work environment—and enable everyone to bring our authentic selves to work. Our ERGs are active and support 
the many cultures represented amongst our employees. In 2022, we were excited to see our ERG community grow as we welcomed the newest group, Coupa Exceed, which serves Asian and Pacific Islander (API) 
employees, communities, and their allies.
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In addition to our ERGs, we welcomed a new Coupa Women in 
Engineering group in 2022. Inspired by Women’s History Month and 
International Women’s Day, employees formed the group to find 
collaboration and camaraderie. Looking ahead, we plan to continue 
expanding our ERGs to include programming for people with disabilities 
and veterans. 
DEI Partnership Highlights
MCKINSEY LEADERSHIP ACADEMIES 
Through our new partnership with the McKinsey Black, Hispanic/
Latino, and Asian Leadership Academies, we support career 
advancement. We recognize that being the “only” in a room is not 
uncommon for many professionals who are also people of color, 
and that lack of representation creates unique challenges. The 
Academies are designed to help participants from underrepresented 
and marginalized backgrounds build leadership capabilities and 
network with distinguished executives to assist them in reaching the 
next big step in their careers. 
HBCU CONNECT 
Through Coupa’s partnership with HBCUs (Historically Black Colleges 
and Universities), we anticipate an increase in recruitment of 
underrepresented talent. To solidify these relationships we have held 
career fairs with HBCU Connect and North Carolina A&T University.
EMPOWER MEVOLUTION PROGRAM 
During the pandemic, many women faced huge challenges: caring 
for and homeschooling their children, learning to work remotely in  
a fast-paced technology job, and taking care of aging parents. Too 
often, the result was low energy and feeling alone. Our Empower 
ERG saw an opportunity to support and lift up our female colleagues 
through MEvolution, a science-based personal growth program that 
helps people thrive in all aspects of their life. MEvolution measures 
and systematically increases human capacity by teaching people how 
to manage, direct, and optimize their energy. Participants experienced 
live educational events, personalized modules, and guided reflections, and 
committed to using their Coupa VTO to volunteer in their community as 
part of a give back for receiving this professional development. 
Participants packed 14,000 pounds of food, provided 1,000 holiday 
gifts to children in need, and served a holiday dinner to 120 guests. 
The program results were undeniable: by caring for themselves, setting 
boundaries, and prioritizing needs, the majority of participants reported 
they felt better able to care for others while thriving in their careers.
100% 
of participants increased their 
awareness of how emotions and 
thoughts connect
80%
of participants felt less tired  
or burnt out
80%
of participants reported better 
communications and active listening
90%
felt more present with others 
70% 
reported better time management
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Supplier Diversity
We believe spending with small businesses and diverse suppliers promotes 
economic development in local communities and provides additional and 
valuable perspectives. We define diverse businesses as those owned by 
minorities, women, veterans, members of the LGBTQ+ community,  
people with disabilities, small businesses, and nonprofits. Using our BSM 
platform and Supplier Diversity Dashboard, we track diversity among our 
suppliers and compare our performance to top peer companies.
Our 2022 spending with diverse companies was 
$23 million, representing 6.7% of our total spend, 
with 2.5% of suppliers certified as diverse. 
In 2022, we focused on supplier diversity globally, including both certified 
and non-certified suppliers. We believe it is vital to track and understand 
suppliers who are not currently certified, and we plan to use our Supplier 
Information dashboard to help those suppliers obtain certification 
and upload it into our platform. Once suppliers are certified, we can 
broadcast their status in the BSM’s Community Dashboard—helping grow 
their businesses through wider reach and brand awareness.
In 2023, our goals are 8% of total spend  
with diverse suppliers and 4% of our suppliers 
certified as diverse.
As we aspire to reach our 2023 target, we remain attuned to the shift 
in the current macroeconomic environment and how this is impacting 
businesses around the world. In 2023, we will focus on supporting our 
current diverse suppliers by providing them with more opportunities to 
expand their business with us. We plan to introduce a mentorship pilot 
program that helps our diverse suppliers define their financial goals 
and strategies, expand their brand, and connect with more customers. 
We will also continue to work with more diverse suppliers outside 
the U.S. and partner with organizations such as MSDUK, NMSDC, 
and WBENC. Supplier diversity, along with sustainability, will be core 
factors in our evaluation of new vendors as we continue to grow.
Coupa celebrated International 
Women's Day with events 
around the world
STRENGTHENING OUR SUPPLIER DIVERSITY PROGRAM
We partnered with a graduate team from the Texas McCombs School 
of Business Global Sustainability Leadership Institute to conduct 
research on ways to strengthen our supplier diversity program. We are 
excited to see some of the student's ideas go into action including the 
mentorship pilot program.
Pay Equity
Gender pay inequality is a major challenge across the technology 
sector and across the economy. Each year, we conduct an internal 
pay analysis to identify any disparities related to gender and race. 
The analysis focuses on statistically significant gaps in compensation 
among groups of employees that are in similar roles based on skill, 
effort, and accountability. If we identify gaps, we address them.  
This process ensures that Coupa’s compensation philosophy  
and practices lead to equitable pay outcomes.
Employee Health & Wellness
The health of our workforce will always be a top priority at Coupa, 
and that commitment encompasses everything from workplace 
safety to mental health. We offer competitive benefits and wellness 
programs that promote employee satisfaction and well-being, 
including child support, generous time off, parental leave, and 
opportunities to make a positive social impact. 
At our workplaces, Coupa focuses closely on health and safety.  
We comply with relevant laws and regulations, track injury and illness 
rates, provide a global health program for business travel, and have 
comprehensive emergency and disaster recovery plans in place.
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Benefits & Wellness Programs
In many roles, we offer employees opportunities 
to live and work from wherever they feel they 
can do their best work: at home, in a Coupa 
office, or at a remote workspace. Flexible 
work options foster a more inclusive work 
environment for our employees.
When away from the office, we support employees with virtual 
wellness resources like on-demand fitness programs to help stay 
healthy at home, online courses in mental health and resilience, and 
ergonomic evaluations for home offices. 
We take care of our employees with competitive rewards packages that 
include comprehensive health and wellness benefits for employees and 
their families, retirement plans, paid time off, and more. 
Insurance: We provide employees with insurance options to support 
their and their families’ well-being. Insurance options include health, 
life, and pet insurance. We also provide services that help employees 
coordinate care, review the cost of procedures, understand medical 
bills, and find providers.
Family Support: We help families prepare for changes in their lives. 
These benefits include preparing for the birth of a child, transitioning 
back to work, and participating in Flexible Spending Accounts (FSAs).
Legal Assistance: We help employees find firms who can counsel 
them on life decisions, such as creating wills, transferring property, or 
buying a home.
Student Loan Assistance: We aid employees with support in furthering 
their education by teaming up with local providers and offering 
monthly stipends toward student loans.
Employee Assistance: We support employees with access to top-rated 
emotional support clinicians, work-life solutions, legal guidance, 
financial resources, and online support.
Discounts: Through partnerships, we secure discounts for employees 
on goods and services like gym memberships, food services, rental 
cars, telecom services, and more.
 At Coupa, our talent is supported—
not managed. This means our 
leaders take a people centered 
approach by encouraging 
connectedness, inclusivity, and 
continuous learning. Whether 
through formal professional 
development, meeting people 
as they are via Coupa Colors, 
mentoring and coaching, or learning 
together in Coupa Chats and ERG 
events, we grow together and 
support one another. 
Ray Martinell 
Chief People Officer
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Talent & Culture
Our values-based environment underpins culture at Coupa.
Within Coupa, we understand the importance of recognizing 
one another. All employees are eligible for quarterly MVP awards, 
which recognize commitment to our Core Values, and our biannual 
Leadership Awards celebrate outstanding leaders who cultivate the 
talent and potential of their colleagues. We also highlight exceptional 
employees through our Humans of Coupa series, in person and virtual 
events, and professional development opportunities.
Mentoring & Coaching
Coupa supports formal and informal mentorship programs. We see 
mentorship as a way for mentors and mentees to stretch into new 
ways of thinking and working, drawing on past experiences to 
succeed with current challenges. Our global LevelUp Mentorship 
Program is a formalized, six-month program supported by our 
Learning & Development team. This approach allows mentors/
mentees to be paired with a colleague outside of their function  
for optimized organizational exposure, and provides them  
with a comprehensive Mentorship Road Map to guide their 
development journey during the course of the predetermined 
stages of the program. 
At Coupa, we invest in our leaders by offering exclusive 1:1 
coaching. Our Executive Team is able to nominate key performers 
from their respective organizations that provide the nominees with 
unlimited access to professional coaching over a six-month period. 
Participants have a safe space to privately explore growth opportunities 
in both their personal and professional lives.
HUMANS OF COUPA
Q Farrell 
Value Solutions
When browsing through LinkedIn, 
Q learned about Coupa’s veteran 
onboarding program. He saw an opportunity to combine a 
Coupa career with his passion for serving his country, and 
today he is a proud team member. Hear from Q 
Cynthia Moore  
Security Engineering & Operations
“As a child, I wanted to be Indiana 
Jones,” says Cynthia. Her route to 
adventure was through technology, 
and after a storied military IT career, she finds that working at 
Coupa sparks the curiosity and excitement that have guided 
her since childhood. Hear from Cynthia 
Kyle Dowling 
Solutions Architecture
Through his childhood in a military 
family, Kyle became a true citizen 
of the world—but afraid of how his 
family might react to a gay son, he lived in the closet for 26 
years. As Kyle gained personal and professional confidence, 
including through his work at Coupa, he is now living as his 
true self. Hear from Kyle 
96,292 total
training hours
1,833 total
executive coaching hours
Coupa is Great Place to 
Work Certified in the US, 
UK, Ireland, Germany, 
and India.
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Appendix

Learning and Development
In the spirit of our third core value, Strive for Excellence, we say Coupa 
is a platform for personal and professional growth—and we mean it. 
Employee education is a priority at Coupa, and our employees 
collectively dedicate tens of thousands of hours each year to learning 
and development. 
That starts at the very beginning, when new employees learn about 
our fundamental values and how they inform our relationships with 
customers and partners—in our various onboarding and acculturation 
programs. Through Coupa’s standardized, global onboarding approach, 
new hires are provided with a six-month onboarding road map 
comprised of self-guided e-learning activities and live workshop events 
to welcome them to The Village, followed by role-specific bootcamps 
and enablement activities.
For ongoing learning, employees can turn to Coupa University, a 
platform with free online tutorials, instructor-led courses, and 
certifications. We also offer an e-learning platform called Coupa Edge 
and provide employees with access to LinkedIn Learning. To respond 
to a fast-changing business environment, we continue to evolve our 
in-house offerings. Among our new 2022 programs were:
» ESG 101: A training that breaks down what ESG is, how Coupa 
supports it, and how to be an ESG champion. ESG 101 is now 
integrated into new hire onboarding.
» Deconstructing Microaggressions: A workshop on how to recognize 
microaggressions and create a more inclusive workplace for all, held 
during Black History Month.
Our Manager Development Program improves competencies and 
consistency across Coupa, while creating a sense of community 
among managers. At Coupa, our managers support their teams 
through our inverted organization structure where employees are 
provided guidance by their Supporting Manager instead of traditional 
management structures. All people managers—whether newly 
managing or seasoned—will go through a Coupa-fied curriculum 
designed to teach them what it means to be a Supporting Manager at 
Coupa. To ensure our managers’ continued success, Coupa University 
runs various Manager Enablement and Leadership events throughout 
the year. In addition to our six-month Manager Onboarding Program, 
other offerings include Hiring Excellence, delivering performance 
reviews, resilience training, and many more.
Rising Stars
Coupa’s Rising Stars, our newest recognition and development 
program for employees, provides 100 key performers with more 
exposure and development opportunities. It starts with a six-month 
elite learning series, followed by a Capstone Project that puts theory 
into action, sparking positive changes within our business. Rising 
Stars participate in quarterly networking events with executives and 
fellow colleagues, one-on-one coaching, mentoring, and special 
volunteer activities. The program not only makes a difference in 
individual careers but also creates a community of next-level leaders 
who will positively influence Coupa, our community, and our culture.
1,330
total manager enablement  
training hours
1,247
total company culture  
training hours
412
learning & development  
events in 2022
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Principles & Ethics
Appendix

In This Section
37 Sustainable BSM Capabilities 
39 Evolving Sustainable BSM
40 Supply Chain Impacts
Platform  
Innovation
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Platform Innovation

We are committed to empowering our community to drive responsible business impact 
and further unlock purpose through 100+ Sustainable Business Spend Management (BSM) 
capabilities. Sustainable BSM unites every business, and every leader, to make every business 
dollar spent more effective, equitable, and sustainable.
Governance
Environmental
By weaving ESG data into their spend 
processes, customers can more 
effectively support their sustainability 
goals while saving money. That 
includes minimizing Scope 3 emissions 
across supply chains and digitizing 
paper-based processes to preserve 
trees and water.
2022 KEY HIGHLIGHTS
Social
United Nations Sustainable Development Goals 
We are helping customers implement 
procurement and supply chain 
processes that direct their spend to 
certified diverse suppliers, such as 
women- and minority-owned 
businesses, while accessing Community 
data to measure and categorize a 
diverse supplier database.
Our platform is improving ESG  
governance to stay compliant with 
increasing regulations. Supply chain 
transparency is vital for preventing 
bribery and corruption, monitoring 
supply chain risk, and enforcing 
supplier codes of conduct.
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Platform Innovation
Platform Innovation

Contingent Workforce
• Review diverse labor provider status
Spend Analysis
• Estimate Scope 3 emissions for Category 1- 
Purchased Goods & Services
• Review Community DEI data analytics
• Pull Analytics reports for Tier 1  
diverse spend 
Procurement & Invoicing
• Purchase sustainable products
• Select products from diverse suppliers 
through diversity category filters
Payments & Treasury
• Pay small businesses on time for government 
requirements
Travel & Expenses:
• Expense spend with diverse merchants
• Optimize travel based on carbon emissions
Supply Chain Design & Planning 
• Reduce carbon emissions via  
optimized logistics routes
• Analyze fleet electrification scenarios
• Demand forecast improvements  
to reduce waste
• Integrate with risk data and  
sourcing process
Sourcing & Contracts 
• Reduce carbon emissions through  
optimized sourcing
• Include risk and climate clauses in contracts
• Ensure diverse suppliers are included  
in proposals
Suppliers & Risk 
• Minimize ESG risk across the supply chain
• Find diverse suppliers
• Access Tier 1 DEI forms,  
dashboard, and alerts
• Access Tier 2 collection  
and reporting capabilities
• Review diverse spend against  
peer benchmarks
Sustainable BSM Capabilities Across the Coupa Platform
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Platform Innovation

Supply Chain Design and Planning: Our modeling capabilities help 
customers make optimal supply chain decisions, working through 
complex trade-offs and massive amounts of data. 
Using our automated platform, the Microsoft supply chain team 
routinely brings in 500 GB of supply chain data. They use this data to 
forecast their needs during demand peaks, such as the holidays. With 
the right set of data in a digital twin of their supply chain, Microsoft 
planned for the peaks with strategic decisions about supply chain 
operations. That led to a 40% reduction in annual carbon 
emissions. Learn more. 
Supplier Sourcing: Our database holds more than 1 million diverse 
category records, which helps our customers engage with 
classified and certified minority-, woman-, veteran-, and LGBT-
owned businesses. That means opportunities for customers to make 
real progress on their DEI commitments and positively impact diverse 
communities. 
Carbon Emissions: Customers can benchmark against their peers, 
report publicly on their environmental impact, and set company 
policies to help reduce their carbon footprint. 
In 2023, we will further reduce emissions by adding a carbon offset 
program to Coupa Advantage. Through the Scope 3 Travel Emissions 
Insights Dashboard, Coupa users can gain insight into the carbon 
emissions associated with their organization’s business travel. 
The dashboard can track flight, hotel, and car rental bookings made 
with the Coupa Travel product or other integrated travel services,  
as well as “off-channel” bookings. When customers book Coupa 
Advantage rates for flights, hotels, and rental cars, 1% of what they 
spend will be automatically used to buy carbon offsets on behalf of 
their companies. This builds upon the existing capabilities of the 
Scope 3 Dashboard for spend analytics, where customers can 
estimate their supply chain footprint for Scope 3 Category 1- 
Purchased Goods and Services. 
Third-Party ESG Risk: Our platform helps mitigate third-party risk 
and accelerate supplier onboarding. Supply chain transparency is 
vital, especially as Coupa and our customers face increasing legislative 
pressure—including Anti-Bribery Anti-Corruption (ABAC) compliance 
and global regulations like the German Supply Chain Act.
Sustainable BSM allows organizations to save money and advance corporate responsibility  
in one platform—optimizing business spend and performance creating positive change.
 When communities come 
together for a cause, they 
do better. They are smarter 
together. They save together. 
And they become more 
sustainable together. With 
Sustainable BSM, you can make 
real-time changes to your 
spend to generate impact and 
progress on your company's 
ESG commitments. 
Donna Wilczek 
SVP, Product Strategy &  
Innovation
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Platform Innovation

In 2022, we supported sustainability innovation by leveraging machine 
learning and AI capabilities to further solidify our commitment to ESG, 
both within our company and across our value chain.
of business spend, it supports the reuse and repurposing of materials. 
The Rheaply platform allows organizations to track physical assets  
and buy, sell, trade, donate, and rent resources through a digital  
marketplace. Everything from office furniture to IT assets is given a 
new useful life, reducing spend and waste.
Expanding the Use of Community Intelligence: Through our unique 
Community Intelligence, Community.ai, we take anonymized spend 
and activity data from thousands of customers and integrate AI and 
machine learning, leading to valuable insights and benchmarks for our 
customers. We are expanding Community.ai to other ESG domains, 
such as Scope 1, 2, and 3 emissions and net zero targets. These  
new data fields are available on the Coupa Supplier Portal and will be 
synchronized with every customer assessment. Suppliers will be able to 
save time, share their sustainability targets and impact, and attract new 
business. Customers will receive decarbonization recommendations 
and benchmarks to help manage their spend and supply chains.
Evolving Sustainable BSM 
While we are proud of the current Sustainable BSM capabilities in the 
Coupa platform, we continue to Strive for Excellence and create impactful 
innovations for our customers. This includes 36 new capabilities 
delivered in the May 2022, September 2022, and January 2023 releases. 
We collaborate with our customers on innovation and value prioritization 
regularly. The partnership to inject ESG into the Coupa Platform includes 
more than two dozen industry leaders who provide thought 
leadership as part of our Community Advisory Boards. We host 
regular design sessions, global roundtables, and ESG-focused user 
groups with customers to understand the capabilities that will drive the 
most impact for our customers. These engagement efforts have culmi-
nated in hundreds of customers leveraging Coupa to unlock purpose 
and accelerate their ESG impact. 
The Coupa App Marketplace allows customers to extend Coupa BSM with third-party 
applications and data sources. Customers can improve ESG practices and reduce risk with 
apps that monitor and report on their suppliers' ESG performance.
Supporting the Circular Economy: Through Coupa Ventures, we  
invest in early- and growth-stage companies that are paving the way for 
back-office transformation by aligning processes across supply chain, 
procurement, and finance. In 2022, Coupa Ventures announced an 
investment in Rheaply that supports our commitment to sustainable 
BSM. Rheaply is on a mission to bring circularity to all the world’s 
resources. Rather than follow the current “take-and-dispose” model 
100+
Sustainable BSM capabilities in the Coupa platform
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Platform Innovation

Supply Chain Impacts
In 2022, Coupa launched its Mitigating ESG Risk in Supply Chains 
campaign. Based on a survey of 800 global finance leaders, we 
learned that 97% of businesses recognize the importance of 
accurately assessing ESG risk and ensuring supply chain partners 
are in compliance with future legislation. Yet, 57% admit they do not 
have an effective risk management system in place to ensure the ESG 
integrity of their supply chains. Almost all agreed that if ESG data were 
shared openly and instantaneously with prospective buyers, they could 
more accurately assess ESG risk and compliance. 
Sustainable BSM plays a key role in ensuring that companies have 
access to the supplier ESG data that they seek. Community.ai enables 
the data sharing and collaboration needed for companies to 
evaluate ESG risk and compliance across their supply chains.
Increasingly, health groups are turning to supply chain software to help 
patients get better access to treatment and testing. Coupa worked with 
FIND, the global alliance for diagnostics, and the USAID Global Health 
Supply Chain Program to create OptiDx, a publicly available, open-access, 
easy-to-use web tool that helps low- and middle-income countries 
improve diagnostic testing networks to help achieve universal health 
coverage goals and improve patient care. OptiDx uses Coupa’s 
supply chain digital twin technology to allow users to explore 
multiple, customized scenarios. These scenarios are then analyzed 
using our world-class network and transportation optimization 
algorithms to improve access to diagnostic services and make 
service delivery more cost-effective. 
For example, in Zambia, the model informed by OptiDx showed an 
optimized network could shorten the distance patients had to travel for 
HIV tests by a factor of 10, from 98 km to 10 km, helping increase the 
proportion of patients tested on site from 10% to 48%.
 ESG is a top priority for 
all companies around the 
globe and at Coupa this is 
no different. As we continue 
to further mature our 
procurement processes, we 
are able to reduce Coupa's 
environmental footprint, 
improve governance and 
increase spend with more 
diverse suppliers. 
Michael Van Keulen 
Chief Procurement Officer
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Principles & Ethics
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Platform Innovation

In This Section
43 Risk Management
44 Data Responsibility
48 Intellectual Property
48 Ethics & Compliance
48 Human Rights
Principles 
& Ethics
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Appendix
Principles & Ethics

Strong governance practices underpin everything we do to ensure a safe, secure, and ethical work 
environment. We engage stakeholders across Coupa to operate in a just and equitable manner. 
United Nations Sustainable Development Goals 
14
U.S. patents granted 
to Coupa
2022 KEY HIGHLIGHTS
31
audits across  
13 product offerings
100%
of employees certified  
to Code of Conduct
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Principles & Ethics

Risk Management
We recognize our risk management processes must keep pace  
with company growth and external developments, such as a complex 
regulatory environment and ever-shifting cyber threats. Companies 
must be capable of managing risk across many dimensions: 
cybersecurity, climate change, critical incidents, third-party 
vulnerabilities, and so on. Through our global Enterprise Risk 
Management (ERM) program, we identify, prioritize, manage,  
and monitor business risks. The team that oversees our ERM 
program meets quarterly with executive management to review 
threats and discuss disclosures. This team also meets quarterly with 
the Audit committee, which provides oversight of our management 
and monitoring processes by reviewing significant risk exposures. 
In 2022, we enhanced ERM operations by forming subcommittees 
that meet with our core business partners to assess risks, consult on 
remediation plans, and mature our control posture. The subcommittees 
include Vendor & Supply Chain, People & Safety, Legal & Privacy, and 
Tech Services. Each subcommittee follows a standardized scoring and 
assessment process to deeply understand our risks, allowing us to take 
a strategic approach to monitor and mitigate problems. We are also 
expanding our ERM program to include a Product Assurance & 
Customer track to focus on risk reviews for each Coupa product. 
We have integrated ESG into our overall risk management structure, 
extending to our legal, security, and privacy teams. Members  
of our ESG team and ESG Working Group participate in ERM 
subcommittees. ESG risks are tracked and maintained on the ERM  
risk register we share with our leadership team. 
In 2022, we improved how we manage risks related to contingent 
labor by maturing existing controls in our onboarding, employment 
and offboarding processes. In 2023, we will focus on internal 
and external assessments to improve the risk identification and 
management process and improve the ERM program by expanding 
our continuous control monitoring strategy.
We have integrated ESG into our overall risk 
management structure, extending to our 
legal, security, and privacy teams.
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Data Responsibility
From robust data management practices to sweeping cybersecurity 
protocols, Coupa has built a privacy and security architecture 
capable of keeping customer and company information safe. We 
have mechanisms in place to proactively address threats, maintain 
technology continuity, and minimize the risk of disruptions. These 
components work together to maintain a privacy and security 
platform that protects customer data, thwarts potential cyberattacks, 
and keeps operations running smoothly. 
Our privacy and security programs were established to protect the 
information entrusted to us and processed on our BSM platform. 
The Coupa Information Security Management System (ISMS) and the 
Privacy Information Management System (PIMS) protect consumer 
and partner data, monitor, and report risks, and inform customers 
and other stakeholders about our approach to security and privacy. 
To support compliance efforts in a fast-changing global regulatory 
environment, we expanded our privacy certifications and audits in the 
Americas, European Union, and Asia-Pacific regions. As part of the ISO 
standards for PIMS and ISMS, we identify quarterly and annual objectives 
and report our progress through an annual evaluation.
Coupa maintains a robust Security Awareness and Training Program 
to ensure employees understand emerging threats, are current 
with the best ways to protect data, and know how to maintain 
our high standards for security. Each year, all Coupa employees 
must complete information security, privacy, phishing, and data 
protection training, and all third-party contractors must go through a 
rigorous security onboarding review. Our Security Training Program is 
managed company-wide through an e-learning system, which we 
complement with monthly newsletters, internal blogs, and annual 
competitions during Cybersecurity Awareness Month in October.
In 2022, we enhanced our threat detection 
and incident response capabilities and 
increased security tooling.
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User Privacy 
For Coupa, protecting customer data is critical. Customers trust 
Coupa to manage financial transactions and sensitive data through 
wide-ranging security controls, information security programs, and 
certification audits.
Coupa and our customers have a global footprint and are subject to the 
privacy laws of many jurisdictions. To help ensure regulatory compliance 
for both our customers and our operations, Coupa has a global privacy 
program that aligns with these laws and regulations:
• EU General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA) and the  
California Privacy Rights Act (CPRA)
• Health Insurance Portability and Accountability Act (HIPAA)
• Federal Risk and Authorization Management Program (FedRAMP)
• Virginia Consumer Data Protection Act (VCDPA)
• Colorado Privacy Act (CPA)
• Utah Consumer Privacy Act (UCPA)
• Connecticut Data Privacy Act (CTDPA)
• Canada's Personal Information Protection and Electronic 
Documents Act (PIPEDA)
• Privacy laws in the United Kingdom, South Africa, India, China, 
Singapore, Japan, Australia, Mexico, Colombia, and Brazil
Coupa’s ISO27701 and APEC PRP certified Global Privacy Program is 
based on the following three core principles:
• To support our customers’ compliance efforts and to reflect the 
international footprint of our customers’ and of our own operations
• To align with trusted and tested data privacy and governance 
frameworks to ensure robustness of our privacy efforts 
• To go beyond the legal obligations and to meet the expectations of 
broader groups of stakeholders
Our products undergo a formal design review before every major software 
release, which includes a privacy review to ensure the product complies 
with the principles of privacy by design and privacy by default. 
Safeguarding Data 
At a time when cyberattacks have become more frequent, and 
consumers are increasingly aware of how their personal information 
and financial data are stored and used, companies must have robust 
data management policies. That is especially vital in our industry, 
which relies on collecting and analyzing large quantities of data to 
provide insights on procurement, payments, and supply chain 
management. 
Coupa follows industry best business practices and principles: 
data anonymization, de-identification of personal data, privacy 
and compliance by design, and data minimization. We use Risk 
Assess, our own risk solution, to manage the rigorous security review 
process for third-party sub-processors, including an annual review and 
revalidation for each sub-processor. Our security and procurement teams 
also use Risk Assess to manage our processes for responding to supply 
chain incidents and to validate possible third-party impacts across our 
vendor and supplier ecosystem.
Our products undergo a privacy review 
to ensure the product complies with 
the principles of privacy by design and 
privacy by default.
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Secure Cloud  
Operations & Infrastructure 
Coupa enforces tight operating system-level security by minimizing 
access points to production servers. We protect operating systems by 
disabling or removing unnecessary users, open ports, and processes. 
Coupa employees do not have direct access to production equipment, 
databases, or customer data, except when needed for system  
management, maintenance, and backups. 
We control access to Coupa networks and applications through 
authentication mechanisms, and to information systems through 
multi-factor authentication. Coupa performs access reviews every 
quarter to ensure appropriate access and segregation of duties. 
Coupa is responsible for the security of our BSM platform, and we 
take that responsibility seriously. That starts with identifying the right 
Infrastructure as a Service (IaaS) providers. Since IaaS providers are 
responsible for physical security, network security, and data at rest, 
ensuring we have the right suppliers is vital. During the annual supplier 
review process, we require providers to complete compliance certification 
programs that allow Coupa to validate their security controls.
Certification Programs
Coupa maintains a robust third-party audit program and an internal 
audit schedule for all our products. Since 2015, we have expanded the 
audit program from three annual audits on one product in 2015 to 31 
audits across 13 product offerings in 2022. Our compliance program 
has increased visibility and trust in our products. We support a wide 
range of compliance programs and audits:
• ISO27001 	
• ISO27701 	
• SOC1 	
• SOC2 	
• HIPAA 	
• ITAR
• PCI 	
• TISAX 	
• APEC PRP
In 2022, Coupa achieved authorization from the Federal Risk and 
Authorization Management Program (FedRAMP). FedRAMP is the 
standard for all Security and Privacy Controls for Information Systems 
and Organizations used by the U.S. Federal Government and the 
Department of Defense. The foundational changes that Coupa has 
made to obtain FedRAMP Authorization improves security and  
compliance for all Coupa customers, embedding into Coupa the 
FedRAMP required security controls.
To support international customers and help standardize each coun-
try’s mandatory baseline security controls for the cloud, we added 
the German Cloud Computing Compliance Criteria Catalog (C5) to 
our list of audit programs. We also continued to participate in exter-
nal certification programs like Cloud Security Alliance’s (CSA) STAR 
self-assessment.
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 Coupa has developed 
a world-class risk 
management program to 
protect our customer's 
privacy and security. 
Ken Ricketts 
Chief Information  
Security Officer

Secure Software Development & Coding Practices 
• The Application Security team leverages dynamic code analysis using 
a vulnerability scanner to review code in our software development 
pipeline. All deployed code changes must undergo this automated 
set of tests.
• Currently we are improving our SCA tooling including updated 
security scans for vulnerability dependency and Open Source 
licensing checks. 
In the QA certification process, manual and/or automated checks are 
validated to certify code changes and manual penetration testing is 
completed by an internal red team and a third party.
We require Coupa engineers to complete 
annual awareness and application security 
training that focuses on identifying and  
preventing security vulnerabilities.
Coupa develops and delivers new features and bug fixes across the 
platform iteratively over a relatively short period. The rapid pace of 
development means that security must be a major focus during each 
step of the development process: design, develop, test, and release.
The Coupa Secure Software Development Lifecycle (SSDLC) ensures 
that Coupa customers enjoy the highest standards of quality, security, 
and innovation as they lead their organizations to the next level of 
success. At its core, our SSDLC is an agile software development 
model, aimed at establishing guidelines and controls to ensure Coupa 
code is deployed to production free of known security vulnerabilities 
that could expose customer data.
Coupa's SSDLC Process:
• Supports best business practices and industry standards, such as the 
Open Web Application Security Project (OWASP), throughout the 
entire software lifecycle. Design and peer reviews are completed for 
all features and functional changes, which includes security sign-off. 
• A software version management mechanism is used to govern the 
use of software and tools in the development process. 
• Coupa performs extensive code testing and analysis using Static 
Application Security Testing (SAST), Software Composition Analysis 
(SCA) and Static Authenticator Scanning (SAS). These tools statically 
analyze application code during development to identify potential 
security issues. 
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Intellectual Property 
Protecting intellectual property (IP) through patents, copyrights, trademarks, 
and contracts is crucial to Coupa. All employees, contractors, and other 
third parties must adhere to confidentiality and proprietary rights 
agreements, and we strictly control access to and the distribution of 
our software and data. We register domain names, trademarks, and 
service marks in jurisdictions around the world. 
In partnership with the BSM Community, we create new and unique 
capabilities that provide our customers, partners, and suppliers with 
increased visibility, insights, and solutions to manage their spend. In 
2022, Coupa was granted 14 U.S. patents, increasing our total issued 
patents to 84. This milestone reflects our commitment to building the 
most innovative platform to help businesses make the most of every 
dollar they spend.
Ethics & Compliance 
Our company values are the foundation for our culture and how we 
interact with customers. These values come to life in all we do at 
Coupa and are formalized in our Code of Conduct, Employee 
Handbook, and Global Anti-Corruption and Bribery Policy.
We build strong mechanisms to ensure accountability. Employees can 
submit complaints and concerns about questionable behavior confiden-
tially; all submissions are reviewed impartially and with reference to an 
objective set of compliance standards. All employees are compliant 
with our Code of Conduct and we train every in-scope employee 
on anti-corruption and bribery practices. 
In 2022, we updated both our Code of Conduct and Supplier Code of 
Conduct to strengthen policies on human rights, preventing modern 
slavery, law abidance, and anti-corruption practices. 
Human Rights
Just as we treat all Coupa employees with respect, we expect the 
same standards to be applied at every link of our global supply chain. 
As part of our efforts to support human rights throughout our supply 
chain and operations, Coupa releases an annual Modern Slavery 
Statement. It outlines our commitment to continually monitor and 
manage our supply chain and operations to avoid human trafficking 
and other potential abuses. 
We reference our stance on Modern Slavery in our Code of Conduct  
and Supplier Code of Conduct, and we support our customers in 
minimizing human rights risk in their supply chain. We also offer a 
Modern Slavery e-learning course to increase employees’ awareness 
of these issues.
As a signatory of the United Nations Global Compact, the world’s 
largest corporate sustainability initiative, we support the Compact’s 
Ten Principles. Those include support and respect for the protection 
of internationally proclaimed human rights and making sure that we 
are not complicit in human rights abuses. We will continue to evaluate 
ways for us to incorporate additional human rights monitoring into our 
supply chain.
14 U.S. patents
granted to Coupa in 2022 increasing  
the total to 84 issued patents
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In This Section
50 ESG Scorecard
51 SASB index
52 GRI Index
56 United Nations Global Compact
Appendix  
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Appendix

*These KPIs reflect Fiscal Year 2023: February 1, 2022- January 31, 2023	
1 Donations include Pro bono service, corporate donations, employee matching and employee donations	
Focus Area
Metric
2022
Planet*
Scope 1 Emissions
291 MT CO₂e
Scope 2 Emissions (market-based)
2 MT CO₂e
Scope 2 Emissions (location-based)
1,403 MT CO₂e
Scope 3 Emissions—Purchased Goods & Services
18,748 MT CO₂e
Scope 3 Emissions—Capital Goods
494 MT CO₂e
Scope 3 Emissions—Fuel & Energy Related Activities
623 MT CO₂e
Scope 3 Emissions—Waste Generated in Operations
118 MT CO₂e
Scope 3 Emissions—Business Travel
10,826 MT CO₂e
Scope 3 Emissions—Employee Commuting
2,766 MT CO₂e
Scope 3 Emissions—Upstream Leased Assets
123 MT CO₂e
Total Scope 3 Emissions
33,698 MT CO₂e
% of Renewable Electricity
100%
Total Electricity Consumption
3,680 MWh
People &  
Community
% of Spend with Diverse Suppliers (Coupa Direct Spend)
6.7%
% of Suppliers Certified as Diverse (Coupa Direct Spend)
2.5%
Total Spend with Diverse Suppliers (Coupa Direct Spend)
$23 million
Global Workforce Gender*
Female 31%  Male 69%
Focus Area
Metric
2022
People &  
Community
U.S. Race/Ethnicity Breakdown*:
  American Indian or Alaska Native
0.3%
  Asian
21.7%
  Black
3.7%
  Hispanic/Latinx
4.5%
  Native Hawaiian or Other Pacific Islander
0.2%
  Two or More Races
3.3%
  White
63.3%
  Did not disclose
3%
Total Donations made by Coupa Cares and Coupa Employees 1
$720,000
Total Volunteer Hours
3,790 hours
Total % of Employee Participation in Coupa Cares programs
28%
Platform  
Innovation
# of Sustainable Business Spend Management  
Capabilities in the Coupa Platform
100+
Principles 
& Ethics
% of Employees Certified to Code of Conduct
100%
# of US Patents Granted to Coupa
14
ESG Scorecard
50
2023 ESG Report 
Planet
Message from the Chairman
Platform Innovation
People & Community
About Coupa
Principles & Ethics
Appendix

Topic
Accounting Metric
Code
Response
Environmental Footprint of Hardware Infrastructure
(1) Total energy consumed, (2) percentage grid electricity, (3) percentage renewable
TC-SI-130a.1
Pages 14-16
Discussion of the integration of environmental considerations into strategic planning for data center needs
TC-SI-130a.1
Pages 14-16
Data Privacy & Freedom of Expression
Description of policies and practices relating to behavioral advertising and user privacy
TC-SI-220a.1
Page 45
Number of users whose information is used for secondary purposes
TC-SI-220a.2
Page 45
Data Security
Description of approach to identifying and addressing data security risks,  
including use of third-party cybersecurity standards
TC-SI-220a.2
Pages 43-47
Recruiting & Managing a Global, Diverse & Skilled Workforce
Percentage of gender and racial/ethnic group representation for (1) management,  
(2) technical staff, and (3) all other employees
TC-SI-330a.3
Page 28
Managing Systemic Risks from Technology Disruptions
Description of business continuity risks related to disruptions of operations
TC-SI-550a.2
Pages 43-44
SASB–Software & IT Services
The Sustainability Accounting Standards Board (SASB) framework enables businesses to identify, manage, and communicate financially-material sustainability information. The below index maps our current disclosures for key 
relevant ESG topics from the Software & IT Services industry standards.
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2023 ESG Report 
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Message from the Chairman
Platform Innovation
People & Community
About Coupa
Principles & Ethics
Appendix

GRI Index
General Disclosures
GRI Standard
Information / Location in Report
GRI 2: General Disclosures 2021
2-1 Organization details
Coupa Software Incorporated: 1855 S. Grant Street, San Mateo, CA 94402, USA
2-2 Entities included in the organization’s sustainability reporting
This report includes Coupa Software Incorporated
2-3 Reporting period, frequency and contact point
Pages 1 and 57
2-4 Restatements of information
Page 28 includes a restatement for DEI Metrics
2-5 External assurance
This report was not externally assured
2-6 Activities, value chain, and other business relationships
Pages 5-11
2-7 Employees
Pages 27-34
2-8 Workers who are not employees
We choose not to disclose this information
2-9 Governance structure and composition
Page 11
2-10 Nomination and selection of the highest governance body
Please refer to pages 14-15 in our 2022 Proxy Statement
2-11 Chair of the highest governance body
Page 11
2-12 Role of the highest governance body in overseeing the management of impacts
Page 11
2-13 Delegation of responsibility for managing impacts
Page 11
2-14 Role of the highest governance body in sustainability reporting
Page 11
2-15 Conflicts of interest
None
2-16 Communication of critical concerns
Page 48
2-17 Collective knowledge of the highest governance body
Please refer to pages 18-22 in our 2022 Proxy Statement
2-18 Evaluation of the performance of the highest governance body
Please refer to pages 14-15 in our 2022 Proxy Statement
2-19 Remuneration policies
Executive compensation policies and practices can be found on  
pages 35-48 in our 2022 Proxy Statement
2-20 Process to determine remuneration
Executive compensation policies and practices can be found on  
pages 35-48 in our 2022 Proxy Statement
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2023 ESG Report 
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Message from the Chairman
Platform Innovation
People & Community
About Coupa
Principles & Ethics
Appendix

Information / Location in Report
GRI 2: General Disclosures 2021
2-21 Annual total compensation ratio
Please see pages 55-56 in our 2022 Proxy Statement
2-22 Statement on sustainable development strategy
Page 2
2-23 Policy commitments
Page 48
2-24 Embedding policy commitments
Page 11
2-25 Processes to remediate negative impacts
Page 48
2-26 Mechanisms for seeking advice and raising concerns
Page 48
2-27 Compliance with laws and regulations
Pages 31 and 48
2-28 Membership associations
Page 11
2-29 Approach to stakeholder engagement
Page 9
2-30 Collective bargaining agreements
We may have and/or allow for collective bargaining agreements per local laws
Material Topics
GRI 3: Material Topics 2021
3-1 Process to determine material topics
Page 9
3-2 List of material topics
Page 9
Customer Privacy (Coupa Material Topics: Data Responsibility)
GRI 3: Material Topics 2021
3-3 Management of material topics
Page 44
GRI 418: Customer Privacy 2016
418-1 Substantiated complaints concerning breaches of customer privacy and losses of customer data
Pages 44-45
GRI Index
(continued)
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2023 ESG Report 
Planet
Message from the Chairman
Platform Innovation
People & Community
About Coupa
Principles & Ethics
Appendix

Information / Location in Report
 Economic Performance (Coupa Material Topic: Sustainable BSM)
GRI 3: Material Topics 2021
3-3 Management of material topics
Pages 36-40
GRI 201: Economic Performance 2016
201-1 Direct economic value generated and distributed
Please refer to the Consolidated Statements of Operations,  
F-6 in the 2022 Coupa Software 10-K filing
Employment (Coupa Material Topic: Talent & Culture)
GRI 3: Material Topics 2021
3-3 Management of material topics
Pages 21-34
GRI 401: Employment 2016
401-1 New employee hires and employee turnover
Pages 27-34
401-2 Benefits provided to full-time employees that are not provided to temporary or part-time employees
Page 32
401-3 Parental leave
Page 32
Training and Education (Coupa Material Topic: Talent & Culture)
GRI 3: Material Topics 2021
3-3- Management of material topics
Pages 33-34
GRI 404: Training and Education 2016
404-1 Average hours of training per year per employee
Page 33
404-2 Programs for upgrading employee skills and transition assistance programs
Pages 33-34
404-3 Percentage of employees receiving regular performance and career development reviews
100%
Diversity and Equal Opportunity (Coupa Material Topic: Diversity, Equity, and Inclusion)
GRI 3: Material Topics 2021
3-3- Management of material topics
Page 27
GRI 405: Diversity and Equal Opportunity 2016
405-1 Diversity of governance bodies and employees
Pages 27-31
GRI Index
(continued)
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2023 ESG Report 
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Message from the Chairman
Platform Innovation
People & Community
About Coupa
Principles & Ethics
Appendix

Information / Location in Report
Non-discrimination (Coupa Material Topic: Diversity, Equity, and Inclusion)
GRI 3: Material Topics 2021
3-3- Management of material topics
Page 27
GRI 406: Non-discrimination 2016
406-1 Incidents of discrimination and corrective actions taken
Pages 27-31
Security Practices (Coupa Material Topic: Risk Management)
GRI 3: Material Topics 2021
3-3 Management of material topics
Page 43
GRI 410: Security Practices 2016
410-1 Security personnel trained in human rights policies or procedures 
Pages 43 and 48
Customer Privacy (Coupa Material Topic: User Privacy)
GRI 3: Material Topics 2021
3-3 Management of material topics
Page 45
GRI 418: Customer Privacy 2016
418-1 Substantiated complaints concerning breaches of customer privacy and losses of customer data
Page 45
GRI Index
(continued)
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2023 ESG Report 
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Message from the Chairman
Platform Innovation
People & Community
About Coupa
Principles & Ethics
Appendix

United Nations Global Compact 
Statement of Continued Support by the Chief Executive Officer
Description of Actions
Human Rights
Principle 1
Businesses should support and respect the protection of internationally proclaimed human rights
Page 2
Principle 2
Make sure that they are not complicit in human rights abuses
Page 2
Labor
Principle 3
Businesses should uphold the freedom of association and the effective recognition of the right to collective bargaining
Pages 2 and 48
Principle 4
The elimination of all forms of forced and compulsory labor
Pages 2 and 48
Principle 5
The effective abolition of child labor
Pages 2 and 48
Principle 6
The elimination of discrimination in respect of employment and occupation
Pages 2 and 48
Environment
Principle 7
Businesses should support a precautionary approach to environmental challenges
Pages 6, 10, 13
Principle 8
Undertake initiatives to promote greater environmental responsibility
Pages 14-16 and 36-40
Principle 9
Encourage the development and diffusion of environmentally friendly technologies
Pages 14-16
Anti-Corruption
Principle 10
Businesses should work against corruption in all its forms, including extortion and bribery
Pages 2, 38, 48
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Message from the Chairman
Platform Innovation
People & Community
About Coupa
Principles & Ethics
Appendix

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