Source document: https://docs-lawep.s3.us-east-2.amazonaws.com/1696587869282.pdf (Vanuatu)
2021 BUSINESS PLAN MESSAGE FROM THE DIRECTOR Our Vanuatu Sustainable Tourism Policy (VSTP) (2019-2030) has informed the Vanuatu Sustainable Tourism Strategy (VSTS) (2021-2025) and 2021 Business Plan.
Our call to industry, community and Government to transform our tourism industry from dependence to resilience, to be more aligned to our traditional values, an industry that is ethical, inclusive, cares for all our people, regenerates and protects our environment, kastom and culture, offers us resilience in the face of climate change and external threats and gives us the opportunity to have meaningful encounters with others.
The VSTS is our guidebook for our ‘Niufala rod blo tourism’ which requires commitment from all stakeholders to support our people to continue to be known as the happiest people on the planet.

Let’s remove ourselves from the list of most dependant nations on tourism by: taking measures to diversify our tourism economy so that it better supports other sectors; working together to grow green high value chains; supporting local by buying local; and helping our farmers get better returns and access to markets.
We must work together to show the world that Vanuatu is one of the most resilient, compassionate, happiest country in the world, a country that leaves no one behind”.

Proactive rather than reactive steps are key; it is easier to preserve something that you haven’t lost than bring something back.
It is up to us, the people, to protect Vanuatu’s precious natural and cultural resources, so that they can continue to be shared with the world through meaningful experiences we want for our Visitors.” EXECUTIVE SUMMARY The Vanuatu Department of Tourism’s (DoT) 2021 Business Plan has been developed to meet activities across 18 programs and all 4 Themes of the Vanuatu Sustainable Tourism Strategy (VSTS) (2021-2025) that addresses our unhealthy reliance on tourism while also ensuring the tourism economy is better diversiﬁ ed and supports more local industries and livelihoods.
The VSTS has been developed to meet all 5 goals in the Vanuatu Sustainable Tourism Policy (VSTP) (2019-2030) as well as meeting the National Sustainable Development Plan (2016-2030) vision for a stable economy based on equitable, sustainable growth, the Vanuatu Recovery Strategy (2020-2023), the Sustainable Development Goals (SDG’s) and the Global Sustainable Tourism Council (GSTC) criteria for Sustainable Destinations.
Aligning closely to the VSTP (2019-2030), NSDP (2016-2030), SDG’s and GSTC enables the DoT 2021 Business Plan to be an effective policy implementation mechanism as well as a guiding framework for where DoT and funding bodies, NGO’s etc.

should prioritise their resources.

Having a detailed plan for Vanuatu’s tourism industry ensures consistency and a clear direction among all stakeholders.
It also provides recommendations for other Government Departments on areas that need strengthening to meet the VSTP (2019-2030) goals and objectives (such as waste management, agritourism, foreign investment guidelines and protection of tourism assets etc.).

II IDENTITY STATEMENT The collective vision of Vanuatu’s tourism stakeholders is: To protect and celebrate Vanuatu’s unique environment, culture, kastom and people through sustainable and responsible tourism.
The vision, goals and objectives expressed in the Vanuatu Sustainable Tourism Policy (2019-2030) are underpinned by a set of shared values: Tourism in Vanuatu embraces the traditional and formal economies; it provides sustainable growth by strengthening national and community resilience with the ultimate goal of delivering equitable economic, social, cultural and environmental beneﬁ ts for Vanuatu and its people.
Vanuatu’s Sustainable Tourism Policy (2019-2030) Goals: GOAL 1: To develop and manage a sustainable and responsible tourism industry.

GOAL 2: Visitors connect with Vanuatu’s environment, culture and its people.

GOAL 3: Sustainable and responsible tourism products and services developed, supported, and marketed to attract responsible high-value tourists.

GOAL 4: Tourism that enhances, conserves and protects the environmental and cultural resources of Vanuatu.
GOAL 5: Sustainable and responsible tourism brings improved income and well-being for Vanuatu and its people.

III 4 THEMES OF THE VANUATU SUSTAINABLE TOURISM STRATEGY (2021-2025) 1.

WELLBEING: through High Value, Low Impact Tourism BILITY: 4.

SUSTAINABILITY: through Sustainable Tourism ble Tourism Certiﬁ cation, Invesment vesment and Ni-Vanuatu uatu Entrepreneurship rship 2.

R 2.

RESILIENCE: through Niche thro Tourism Product Tour Development Dev 3.
DIVERSIFICATION: through Agritourism IV 1 WELLBEING: through High Value, Low Impact Tourism Addressing leakage while promoting direct beneﬁ ts from tourism to communities and Ni Vanuatu, and minimising and mitigating negative social, cultural and environmental impacts.
1.1 High Value Tourism 1.2 Low Impact Tourism 2 RESILIENCE: through Niche Tourism Product Development 2.1 Environmental Conservation Tourism Developing and supporting niche tourism that protects, enhances and regenerates Vanuatu’s assets (environment, culture, custom, society, traditional economy), supports resilient communities and provides meaningful employment.
2.2 Adventure Tourism 2.3 Culture and Arts Tourism 2.4 Music Tourism 2.5 Sports Tourism 3 DIVERSIFICATION: through Agritourism Increasing resilience through the diversiﬁ cation of tourism to support agriculture, rural agritourism, value adding, import replacement and traditional cuisine.
3.1 Slow Food Educational 3.2 Traditional Cuisine Revival 3.3 Agritourism Market Research and Support 3.4 Agritourism Marketing 3.5 Wellness Agritours and Agritourism Events Product Development 3.6 Agritourism Value Added Product Development 3.7 Strengthening Linkages Between Primary Producers and the Tourism Industry 4 SUSTAINABILITY: through Sustainable Tourism Certiﬁ cation, Investment and Ni Vanuatu Entrepreneurship Supporting Ni Vanuatu entrepreneurship and investment in sustainable and climate resilient infrastructure through the Tourism Business Support Program.
Certiﬁ cation is ensuring that tourism businesses are operating in line with the Global Sustainable Tourism Council (GSTC) standards for sustainable tourism.
4.1 Vanuatu Tourism Certiﬁ cation 4.2 Agritourism Certiﬁ cation 4.3 Sustainable Tourism Investment 4.4 Sustainable Tourism Support Fund V W E E K T O U R S M I R O D B L O I N U F A L A VI CONTENTS MESSAGE FROM THE DIRECTOR EXECUTIVE SUMMARY IDENTITY STATEMENT ii ii iii 4 THEMES OF THE VANUATU SUSTAINABLE TOURISM STRATEGY (2021-2025) iv 2021 BUSINESS PLAN PROGRAMS LINKAGE TO THE VANUATU SUSTAINABLE TOURISM STRATEGY THEMES 1.
PROGRAM - ACTIVITY & M&E FRAMEWORK FOR 2021 PROGRAM 1: POLICY AND PLANNING PROGRAM 2: ADMINISTRATION & FINANCE PROGRAM 3: TOURISM STANDARDS PROGRAM 4: OUTER ISLANDS DEVELOPMENT PROGRAM 5: PRODUCT DEVELOPMENT PROGRAM 6: TOURISM INVESTMENT PROGRAM 7: CRUISE TOURISM PROGRAM 8: AGRI-TOURISM PROGRAM 9: SUSTAINABLE TOURISM 2.

3.

4.
3.

4.

THE HUMAN RESOURCES OPERATIONAL PLAN CASH FLOW PROJECTION THE PROCUREMENT PLAN 1 5 5 6 6 7 VII 2021 BUSINESS PLAN PROGRAMS LINKAGE TO THE VANUATU SUSTAINABLE TOURISM STRATEGY THEMES PROGRAM 1: POLICY AND PLANNING PROGRAM 2: ADMINISTRATION & FINANCE Theme 1: Wellbeing through High Value, Low Impact Tourism The objective of Theme 1 is: Address leakage while promoting direct beneﬁ ts from tourism to communities and Ni Vanuatu.
The result of Programme 1.1 High Value Tourism is: Measures have been implemented to support visitors to stay longer, increase spend on local products and services and measure the tourism contribution to local economy and areas of leakage.

Minimisation and mitigation of negative social, cultural, environmental and climate change impacts.
PROGRAM 3: TOURISM STANDARDS Theme 4: Sustainability: through Sustainable Tourism Certiﬁ cation, Investment and Ni Vanuatu Entrepreneurship The objective of Theme 4 is: To ensure all tourism businesses have permits and are operating in line with the minimum standards.

To raise the minimum standards to incorporate more criteria from the Global Sustainable Tourism Council (GSTC) standards for sustainable tourism.
The result of Programme 4.1 Vanuatu Tourism Certiﬁ cation and 4.2 Agritourism Certiﬁ cation is: Standards within the tourism industry are more closely aligned to the Global Sustainable Tourism Council (GSTC) standards for sustainable tourism.

Tourism in Ecological and Culturally Signiﬁ cant Area’s (ECSA’s) and Community Conservation Area’s (CCA’s) are meeting the Code of Conduct and GSTC criteria.

The assessments and auditing are managed by a 3rd party organisation to ensure transparency and non-bias.
1 PROGRAM 4: OUTER ISLANDS The objective of the Outer Islands program is: Oversee activities and reporting on KPI’s within the Provincial Sustainable Tourism Implementation Tables, Key focal point between the Director, Managers and Provincial Ofﬁ cers.
Result: Immediate KPI’s within each Provincial Sustainable Tourism Implementation Table have been met and reported to the Director of Tourism PROGRAM 5: PRODUCT DEVELOPMENT Theme 2: Resilience through Niche Tourism Product Development The objective of Theme 2 is: Ensuring tourism business continuity through the Tourism Business Support Program and providing meaningful employment through the development of niche tourism products.
The result of Programme 2.2 Adventure Tourism, 2.3 Culture & Arts Tourism, 2.4 Music Tourism, Sports Tourism is: To develop and support more opportunities for meaningful employment of local Ni Vanuatu, enhance and regenerates Vanuatu’s assets and increase the diversity of tourism products and services in Vanuatu.
PROGRAM 6: TOURISM INVESTMENT Theme 4: Sustainability: through Sustainable Tourism Certiﬁ cation, Investment and Ni Vanuatu Entrepreneurship The objective of Theme 4 is: Supporting Ni Vanuatu entrepreneurship, co-investment, land sovereignty and investment in sustainable and climate resilient infrastructure.
The result of Programme 4.3 Sustainable Tourism Investment and 4.4 Ni Vanuatu Entrepreneurship is: Tourism industry has access to sustainable ﬁ nancing to transition to renewable energy and climate adaptation.

Sustainable and co-investment options are promoted and encouraged.
Registered tourism businesses are accessing support for business continuity through the Tourism Business Support Program PROGRAM 7: CRUISE TOURISM The objective of the cruise tourism program is: To develop measures to ensure the cruise tourism industry in Vanuatu operates in a sustainable and responsible manner.
Result: Measures are in place to ensure all future cruise development and activities align with VSCTS 2 PROGRAM 8: AGRITOURISM Theme 3: Diversiﬁ cation through Agritourism The objective of Theme 3 is: Increasing resilience through the diversiﬁ cation of tourism to support agriculture, rural agritourism, value adding, and local cuisine.
The result of Programme 3.1 Slow Food Education and Programme 3.2 Local Cuisine Revival is: Increased representation of local food and local cuisine in restaurants, accommodation and homes in Vanuatu.

The result of Programme 3.3 Agritouirsm Market Research and Support is: Research and support programs are implemented to strengthen the Agritourism value chain.
The result of Programme 3.5 Agritours and Agritourism Events Product Development and 3.6 Agritourism Value Added Product Development is: New opportunities to develop products that attract tourists to rural areas and strengthen the Agritourism value chain are established through increased sales of local value-added products in the tourism industry and increased number of Agritourism events, Agritours of sustainable traditional farming systems and tours of agribusinesses.
PROGRAM 9: SUSTAINABLE TOURISM Theme 1: Wellbeing through High Value, Low Impact Tourism Theme 2: Resilience through Niche Tourism Product Development The objective of Theme 1 and 2 is: Manage tourism to protect, enhance and regenerate Vanuatu’s assets (environment, culture, society), ensure tourism supports resilient communities and minimises and mitigates negative social, cultural and environmental impacts from tourism.
The result of Programme 1.2 Low Impact Tourism is: A Monitoring and Evaluation (M&E) framework with environmental, social, cultural and economic consideration is developed and implemented in each province that measures success against the VSTP objectives.

Measures are taken to reduce impact from tourism such as the Responsible Visitor to Vanuatu campaign and the phasing out of single use plastics and toxic sunscreen.
The result of Programme 2.1 Environmental Conservation Tourism is: To sustainably ﬁ nance environmental conservation through tourism and ensure tourism that is operating in Ecological and Culturally Signiﬁ cant Area’s (ECSA’s) and Community Conservation Area’s (CCA’s) is in line with the Global Sustainable Tourism Council (GSTC) standards for sustainable tourism 1.
PROGRAM - ACTIVITY & M&E FRAMEWORK FOR 2021 PROGRAM 1: POLICY AND PLANNING Activity (Action) Budget Code Output Target Completion Date Responsibility Finalise and the Vanuatu Sustainable Tourism Strategy MTFE Vanuatu Sustainable Tourism Strategy Launched 1 January Director MTFE Consultation review on both Acts completed and Policy paper presented to COM 1 March Director Complete consultation on the review of the Tourism Council Act and Vanuatu Tourism Ofﬁ ce Act Finalise and implement priority actions for the Vanuatu Sustainable Tourism HRD Plan MTFE Sustainable Tourism HRD implementation Plan completed and rolled out in all provinces Complete review of DoT structure MTFE DoT revised structure presented to the Public Services Commission Review the Vanuatu Sustainable Cruise Tourism Development Strategy MTFE Amendments approved by the National Cruise Tourism Management Committee Measure direct and indirect economic contribution of tourism MTFE Establish the Sustainable Tourism Support Fund MTFE Develop the Tourism Business Support Program MTFE Tourism Value chain analysis report published Framework developed for measuring annual economic impact (direct and indirect economic contribution of tourism and leakage) Sustainable Tourism Support Fund established, functional and managed by a formalised committee Tourism Business Support Program completed, piloted and rolled out in all provinces Produce DoT 2022 annual Business Plan and Budget MTFE DoT 2022 annual Business Plan documented 5 1 1 1 February Director February Director March Director 1 September Director 1 1 1 August Director July Director December Director PROGRAM 2: TOURISM STANDARDS Activity (Action) Budget Code Output Target Completion Date Responsibility Develop voluntary sustainable tourism standards and apply for GSTC Recognition of the standards and Accreditation of the process MTFC A voluntary certiﬁ cation program for tourism has been developed that meets GSTC standards Principal 1 September Accreditation Ofﬁ cer Develop and pilot the Code of Conduct for tourism in the ECSA’s and CCA’s MTFC All registered tourism businesses operating in ECSA’s and CCA’s have signed the Code of Conduct Review & modify Tourism Standards for tours and accommodation to incorporate more of the GSTC Criteria Establish contract for a 3rd party Certiﬁ cation body to undertake tourism business auditing and assessments for Tourism Permits MTFC GSTC standards have been incorporated into the minimum Tourism Standards.
Priority in Sustainable waste and water management requirements A 3rd party organisation has been contracted with trained auditors that meet DoT criteria and are registered with VBS MTFC 40% of tourism businesses in SHEFA have been audited Formalise Tourism Standards Program with the VBS MTFC Tourism Standards Program registered with the VBS Principal October Accreditation Ofﬁ cer Principal 1 June Accreditation Ofﬁ cer 1 March Accreditation Principal Ofﬁ cer Principal 1 October Accreditation Ofﬁ cer Develop a guide to ensure all holiday rentals formalize their businesses MTFC Holiday rental guide produced New category has been developed speciﬁ cally for holiday rentals in the Tourism Standards Establish contract for a 3rd party Certiﬁ cation body to undertake Agritourism products auditing and assessments MTFC A 3rd party organisation has been contracted with trained auditors that meet DoT criteria and are registered with VBS PROGRAM 3: OUTER ISLANDS DEVELOPMENT y a d i l o h f o % 0 6 r e v O d e r e t s g e r i l s a t n e r Principal June Accreditation Ofﬁ cer Principal March Accreditation Ofﬁ cer Activity (Action) Budget Code Output Target Completion Date Responsibility Finalise the Provincial Tourism Plans 40AJ- MTFD Provincial Tourism Implementation Plans launched 6 February Principal Outer Islands 6 Support Provincial Tourism Ofﬁ cers to implement priority activities within the Provincial Tourism Plans Establish an Air, Sea and Land Tourism Connectivity Plan, including proposed infrastructure upgrades Develop a Plan for the establishment of Tourism Cultural and Information Centre Hubs in each Province 40AJ- MTFD Provincial Tourism Ofﬁ cers quarterly reports on the implementation of the Provincial Tourism Plans y l r e t r a u q 6 s t r o p e r December 40AJ- MTFD Air, Sea and Land Tourism Connectivity Plans for each Province completed 6 April 40AJ- MTFD Provincial Tourism Cultural and Information Centre Hubs completed 6 May Principal Outer Islands Principal Outer Islands Principal Outer Islands PROGRAM 4: PRODUCT DEVELOPMENT Activity (Action) Budget Code Output Target Completion Date Responsibility Develop a support program for adventure product and tours development 40AA- MTFD Develop a support program for cultural product and tours development 40AA- MTFD Assist all registered tourism businesses that meet the criteria for the Tourism Business Support Program to access support 40AA- MTFD Checklist developed for assessing support needs of adventure product and tours Support program developed and integrated into the Tourism Business Support Program Checklist developed for assessing the needs of cultural product and tours Support program developed and integrated into the Tourism Business Support Program Database produced for all registered tourism businesses accessing the Tourism Business Support Program Follow up consultations report to providing assessments of the Tourism Business Support Program 1 1 1 1 1 1 February March February March Principal Product Development Principal Product Development March Principal Product Development PROGRAM 5: TOURISM INVESTMENT Activity (Action) Budget Code Output Target Completion Date Responsibility 40AC- MTFD No.
of Registered tourism businesses that meet criteria have accessed ﬁ nancial support d e r e t s g e r i f o % 0 7 s s e n s u b i June Principal Investment Ofﬁ cer Support tourism businesses to access sustainable infrastructure to ﬁ nance a transition to renewable energy and climate adaptation 7 Handbook with RE and EE Guidelines for Hotels distributed to encourage energy audits 40AC- MTFD No.
of Hotels having being informed and handed the guide l & s e t o H l l A s t r o s e R Establish the Sustainable Tourism Support Fund 40AC- MTFD Sustainable Tourism Support Fund established and functional and managed by a formalised Committee Develop a Sustainable Infrastructure Scheme for Agritourism ﬁ nancing value adding manufacturing facilities 40AC- MTFD Sustainable infrastructure scheme is developed and implemented June April Principal Investment Ofﬁ cer Principal Investment Ofﬁ cer November Principal Investment Ofﬁ cer Finalise the Tourism Business Support Program 40AC- MTFD Tourism Business Support Program completed, piloted and rolled out in all Provinces 1 February Principal Investment Ofﬁ cer PROGRAM 6: CRUISE TOURISM Activity (Action) Budget Code Output Target Completion Date Responsibility To re-establish, reform the TOR and membership and fully resource the National Cruise Tourism Management Committee (NCTMC) as the peak National body to manage, coordinate and supervise all aspects of cruise tourism development.
The NCTMC to realign its expectations about cruise tourism development and negotiate to enter into a formal commercial agreement with each of the two main cruise companies.

Revise the Terms of Reference for the Port Vila Wharf Management tender and re-advertise it internationally to attract an independent professional port management company 40AN- MTFB NCTMC endorsed by COM.
Members ofﬁ cially appointed by the Minister 1 February Cruise Tourism Ofﬁ cer 40AN- MTFB Formal Commercial Agreement between cruise companies and Vanuatu Government 1 May Cruise Tourism Ofﬁ cer 40AN- MTFB DoT to discuss with PVMC, MIPU and Ports and Marine before presenting a proposal to NCTMC June Cruise Tourism Ofﬁ cer 8 Appoint an independent consultant to undertake an objective feasibility study in the net economic, social and environmental impacts of the Royal Caribbean Perfect day model Develop a boutique interisland shipping strategy to enable more access for tourists to outer provinces 40AN- MTFB Feasibility Study on Lelepa Island Cruise Project, or similar projects, to be completed 1 June 40AN- MTFB Business Plan presented to COM for A boutique interisland cruise February Implement carrying capacity evaluations in all port of calls.
40AN- MTFB Environmental and social carrying capacity evaluations completed and incorporated into all management plans for Port of Call’s 6 August PROGRAM 7: AGRI-TOURISM Cruise Tourism Ofﬁ cer Cruise Tourism Ofﬁ cer Cruise Tourism Ofﬁ cer Activity (Action) Budget Code Output Target Completion Date Responsibility Appoint a National Agritourism Coordinator 40AA- MTFB National Agritourism Coordinator has been appointed 40AA- MTFB Amendments have been approved by the Agritourism Committee 40AA- MTFB A research report is published detailing cultural veriﬁ cation of traditional gardening practices and traditional cuisine recipes in each province 1 1 January March Agritourism Ofﬁ cer Agritourism Ofﬁ cer 1 December Agritourism Ofﬁ cer 40AA- MTFB The published research informs the applications for GIAHS in each province 6 December Agritourism Ofﬁ cer Develop an educational local cuisine guidebook and T.V grade series 40AA- MTFB Traditional cuisine book is developed and ready for publishing T.V grade series is developed and on air in Vanuatu and marketed to other countries detailing traditional farming systems, local produce, traditional cuisine, and value-added products for each province 2 December Agritourism Ofﬁ cer Develop a support program for Wellness Agritourism home stays and tours product development 40AA- MTFB Support program developed and integrated into the Tourism Business Support Program 1 March Agritourism Ofﬁ cer 9 Review the Agritourism plan of Action in line with the VSTP Undertake anthropological research and cultural veriﬁ cation of traditional gardening and local cuisine in each province Identify traditional agricultural systems in each Province that can be recognised as Globally Important Agricultural Heritage Systems (GIHAS) Develop an Agribusiness tours support program to increase the number and quality of local agribusinesses Facilitate an agritourism awareness workshop in Port Vila for wellness agritourism, home stays, agri tours and agribusiness tours 40AA- MTFB Checklist developed for assessing the needs of agribusiness tours Support program developed and integrated into the Tourism Business Support Program 40AA- MTFB Agritourism awareness workshop completed Develop standards with VBS to ensure agritourism value added products are high quality and competitive 40AA- MTFB Agritourism value added products developed and registered with VBS No.
of businesses meeting standards and supported as case studies throughout the value chain Develop an import replacement program for tourism 40AA- MTFB Import replacement program for tourism developed 1 March Agritourism Ofﬁ cer 1 1 5 1 March Agritourism Ofﬁ cer June Agritourism Ofﬁ cer November Agritourism Ofﬁ cer PROGRAM 8: SUSTAINABLE TOURISM Activity (Action) Develop Sustainable Tourism Management Plans for ECSA’s and CCA’s Develop a framework and survey for measuring destination wellbeing Review and update the Responsible Visitor to Vanuatu campaign Develop a Sustainable Waste Management Plan for Tourism Undertake a climate risk assessment for tourism Budget Code 40BA- MTFA 40BA- MTFA 40BA- MTFA 40BA- MTFA 40BA- MTFA Output Target Completion Date Responsibility No.
of registered ECSA and CCA having a Sustainable Tourism Management Plan Happiness Index Survey has been adapted to suit Vanuatu context and is applied in every Province Responsible Visitor to Vanuatu campaign has been updated and ready to laucnh Sustainable Waste Management Plan is completed, piloted and ready to launch 5 1 1 1 December August August October Ofﬁ cer responsible & Director Ofﬁ cer responsible & Director Ofﬁ cer responsible & Director Ofﬁ cer responsible & Director Climate risk assessment for tourism is undertaken in all provinces Results inform all future tourism development and is made publicly available December VANKIRAP 10 Develop a risk reduction, crisis management and emergency response plan for tourism Risk reduction, crisis management and emergency response plan for tourism is completed, piloted and launched Procedures and resources have been established for implementing the plan and it is regularly updated 40BA- MTFA 1 December Ofﬁ cer responsible & Director Develop and pilot the ‘Conservation Tour Guide Ranger Program’ Support ECSA’s and CCA’s to access funding for ecotourism development The needs of visitors have been identiﬁ ed and addressed in the delivery of security and health services, including SBO The Conservation Ranger Guide Program and governance structure has been developed Mechanisms have been developed to ensure sustainable ﬁ nancing of the program All registered ECSA’s and CCA’s are receiving support from the Sustainable Tourism Support Fund to develop trails, trekking, camping infrastructure and interpretative signage 40BA- MTFA 40BA- MTFA Undertake inventory and mapping of all ECSAs and CCA’s 40BA- MTFA ECSA and CCA maps have been incorporated into all tourism planning and development projects 1 December December June Ofﬁ cer responsible & Director Ofﬁ cer responsible & Director Ofﬁ cer responsible & Director 11 12 2.
HUMAN RESOURCE OPERATIONAL PLAN Below is a summary of the key actions required during the year in terms of Human Resource Management.
Stafﬁ ng Total staff in PSC approved structure Permanent Probation Contract Daily Rated Vacant Total staff in Acting Positions Retirement Severance to be paid during the year Accrued leave estimate for retiring staff Total 28 - - - 5 2 Total Priority Vacant Posts in OPSC Approved Structure to be advertised Position # Scale Salary Allowances Sanma Manager Sanma PDO Tafea SBDO Filing Clerk Design & Construction 5818 5850 5810 5826 5822 PS 5.6 PS 4.5 PS 4.5 PS 2.5 PS 5.6 Key training to be delivered Cost Duration Pending DoT HRD Plan 13 3.
CASH FLOW PROJECTIONS 14 4.

THE PROCUREMENT PLAN 15 16 I