Source document: https://docs-lawep.s3.us-east-2.amazonaws.com/1698942412844.pdf (South Africa)
________________________________________ NATIONAL ASSEMBLY QUESTION FOR WRITTEN REPLY QUESTION NUMBER: 253 DATE OF PUBLICATION IN INTERNAL QUESTION PAPER: 17 FEBRUARY 2023 INTERNAL QUESTION PAPER NUMBER: 2 - 2023 253.
Ms B S Masango (DA) to ask the Minister of Social Development: (1) What total amount has the SA Social Security Agency (SASSA) lost through (a) theft, (b) corruption, (c) mismanagement, (d) irregular payments, (e) system outages, (f) cyber-attacks, (g) system glitches and (h) card duplication in each year in the past 10 financial years; (2) (a) what total number of the SASSA officials and/or personnel were found to be involved in each specified case above and (b) in what capacity were they employed?
NW257E REPLY: 1.
For the period referred to in the parliamentary question from 2012/2013 to 2021/2022 financial year, the total potential loss that the South African Social Security Agency (SASSA) has recorded in terms of cases reported is broken down as follows: Number 1 Year 2021/2022 2020/2021 2019/2020 2018/2019 2017/2018 2016/2017 2015/2016 2014/2015 2013/2014 10 2012/2013 Total Potential Loss R 23 141 386.15 R 8 554 573.60 R 6 861 156.50 R 215 402 889.89 R 6 886 687.94 R 75 085 055.62 R 14 712 807.44 R 59 203 282.32 R 109 949 555.00 R 16 885 784.66 R 536 683 179.12 Budget Amount Loss as a % 0.010% R 221,716,422,608.00 R 195,516,422,608.00 0.004% R 175,155,593,000.00 0.004% R 162,960,723,000.00 0.132% R 151,580,232,000.00 0.005% R 140,498,691,000.00 0.053% R 129,818,278,000.00 0.011% R 120,952,101,000.00 0.049% R 113,006,841,000.00 0.097% R 104,887,916,000.00 0.002% R 1,516,093,220,216.00 0.034% NB: The above response covers 1 (a) and (b), (c) to (h) are not applicable.
(2) (a) The total number of the SASSA officials and/or personnel who were found to be involved in each specified case above is broken down in the table below: Number Year Officials Charged and found guilty 2021/2022 2020/2021 2019/2020 2018/2019 2017/2018 2016/2017 2015/2016 2014/2015 2013/2014 2012/2013 108 58 88 71 59 25 20 14 2 0 Subtotal 445 b) The following is illustrative employees’ levels break down per financial year: 2021/22 Administration Clerk Administrative Officer Assistant Manager: Financial Services Assistant Manager: Grants Administration Assistant Manager: Records Management Assistant Manager: Supply Chain Management Clerk: Beneficiary Maintenance Clerk: Customer Care Operational Clerk: Financial Services Clerk: Pay Point Management Clerk: Personnel Provisioning And Maintenance Clerk: Supply Chain Management Support Document Management Administrator| Support EPWP Learner| Support Function General Assistant| Support Function General Manager: Finance| Support Function Grant Administrator| Operational / Core Function 108 2 1 1 4 1 4 1 1 1 1 1 3 16 5 2 2 24 Manager: Personnel Provisioning and Main Manager: Records Management |Operational Manager: Security Administration |Support Manager: Supply Chain Management |Support Practitioner: Beneficiary Maintenance Practitioner: Human Capital Management Practitioner: Supply Chain Management Senior Grant Administrator| Operational Senior Manager: Facilities Management Senior Manager: Service Management| Support Senior Manager: Supply Chain Management| State Accountant| Support Function Supervisor: Grant Administration Supervisor: Records Management Support Technician| Support Function Team Leader: Grant Administration| Unit Coordinator| Support Function 2020/21 Administration Clerk Administrative Officer Assistant Manager: Financial Services Branch Coordinator| Support Clerk: Customer Care |Operational Clerk: Financial Services Clerk: Human Capital Management |Support Function Clerk: Operations Management |Operational Department
 Coordinator |Support Function| District Manager| Operational Document Management Administrator| Support Function General Manager: Finance| Support Function Grant Administrator| Operational Lan Administrator |Support Function Local Office Manager| Operational / Core Manager: Administrative Support Services Manager: Facilities Management and Auxilliary Manager: Grants Administration| Operation Manager: Human Capital Provisioning |Support Practitioner: General Support Practitioner: Operations Management Practitioner: Vendor Management |Operation Security Officer| Support Function Senior Grant Administrator| Operational Senior Manager: Human Operations Management Senior Manager: Vendor Management Specialist: Human Capital Development Specialist: Human Capital Provisioning Supervisor: Grant Administration |Operation Unit Coordinator| Support Function Unit Coordinator| Support Function |Region 2019/20 Administration Clerk Administrative Officer Assistant Manager: Facilities Maintenance Assistant Manager: Human Capital Managem Clerk: Customer Care| Operational / Core Function Clerk: Disability Management |Operational Clerk: Facilities Management And Aux Sup Clerk: Financial Accounting| Support Function Clerk: Financial Services Clerk: General Support| Support Function Clerk: Pay Point Management District Manager |Operational / Core Document Management Administrator Grant Administrator |Operational Local Office Manager |Operational / Core Manager: Administrative Support Services Manager: Customer Care |Operational Manager: Facilities Maintenance |Support Manager: Vendor Management |Operational Mobile Unit Operator |Operational / Core Pract: Personnel Provisioning And Maintenance Practitioner: Customer Care |Operational Practitioner: Facilities Mngt And Auxilliary Practitioner: Operations Management Practitioner: Pay Point Management 1
2 2 4 88 1 3 1 1 3 1 1 2 1 1 1 1 1 30 3 2 1 1 1 1 1 1 1 3 1 Practitioner: Supply Chain Management Senior Grant Administrator |Operational Senior Manager: Facilities Management An Supervisor: Document Management |Support Supervisor: Grant Administration |Operation Team Leader: Grant Administration |Operation 2018/19 Administration Clerk Administrative Officer Assistant Manager: Facilities Mngt Assistant Manager: Grants Administration Assistant Manager: Supply Chain Management Asst Manager: Personnel Provisioning And Clerk: Customer Care| Operational / Core Clerk: Executive Support| Support Function Clerk: Facilities Management And Aux Sup Clerk: Financial Services| Support Function Clerk: General Support| Support Function| Clerk: Labour Relations| Support Function Clerk: Operations Management| Operational Clerk: Pay Point Management Operational Clerk: Personnel Provisioning And Maintenance Clerk: Supply Chain Management |Support District Manager| Operational / Document Management Administrator | Support EPWP Support Function Grant Administrator| Operational / Core Local Office Manager| Operational / Core Manager: Administrative Support Services Manager: Grants Administration |Operation Manager: Vendor Management |Operational / Mobile Unit Operator| Operational / Core Practitioner: Communication |Support Practitioner: Operations Management Practitioner: Supply Chain Management Senior Grant Administrator| Operational Senior Manager: Human Capital Management Senior Manager: Supply Chain Management Senior Manager: Vendor Management Specialist: Performance Management State Accountant |Support Function Supervisor: Grant Administration |Operation Team Leader: Grant Administration |Operation 2017/18 Administration Clerk Assistant Manager: Financial Services Assistant Manager: Grants Administration Assistant Manager: Supply Chain Management Clerk: Customer Care| Operational / Core Clerk: Supply Chain Management |Support District Manager
 |Operational / EPWP Learner 2|Support Function| District EPWP Learner 2|Support Function| Local Office EPWP Learner| Support Function |Local Office Grant Administrator| Operational / Core Function Local Office Manager| Operational / Core Manager: Administrative Support Services Manager: Facilities Management and Auxil Mobile Unit Operator| Operational / Core Pract: Personnel Provisioning and Maintenance Practitioner: Communication |Support Practitioner: Customer Care |Support Function Practitioner: Facilities Mngt And Auxill Senior Manager: Facilities Management Senior Manager: Supply Chain Management| Supervisor: Grant Administration |Operation Team Leader: Grant Administration |Operation 2016/17 Administration Clerk Assistant Manager: Grants Administration Assistant Manager: Operations Management Department Coordinator |Support Function| Document Management Administrator | Support Grant Administrator |Operational / Core Local Office Manager |Operational / Core Manager: Facilities Management And Auxil Practitioner: Customer Care |Support Function Senior Grant Administrator |Operational State Accountant |Support Function Supervisor: Grant Administration Team Leader: Grant Administration 2015/16 Administration Clerk Administrative Officer Clerk: Customer Care |Support Function |Re Grant Administrator |Operational / Core F Manager: Administrative Support Services Supervisor: Grant Administration |Operation 2014/15 Clerk: Operations Management| Operational Document Management Administrator | Support Grant Administrator |Operational / Core Local Office Manager |Operational / Core Senior Grant Administrator |Operational Supervisor: Grant Administration |Operation 2013/14 Manager: Personnel Provisioning & Maintenance Senior Grant Administrator| Operational Grand Total 1 2 1 3 1 1 1 20 1 3 1 13 1 1 14 1 3 6 1 2 1 1 2 1 445