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LIBRARY OF PARLIAMENT | ANNUAL REPORT Library Contact Information Email: Phone: Fax: library@parl.gc.ca 613-995-1166 613-992-1269 Public line: 613-992-4793 Toll-free: 1-866-599-4999 Web: www.parl.gc.ca 2010–2011 ANNUAL REPORT i Contents Message from the Parliamentary Librarian Vision, Mission, Strategic Outcome Overview of the Library of Parliament 1 4 7 Operating Environment for 2010–2011 10 Strategic Priorities and Key Accomplishments 13 Ongoing Operations 22 Senior Management Team 27 ii LIBRARY OF PARLIAMENT 2010–2011 ANNUAL REPORT 1 Message from the Parliamentary Librarian Being associated with one of the most impressive buildings in the country can be both a blessing and a curse.
I love walking into Parliament’s Library and I still marvel at how the recent restoration has returned this 135-year- old building to its former glory.
U.S. President Barack Obama described the eff ect best with one word during his February 2009 tour – “Wow.” At the same time, I recognize that this view, shared by the many visitors to Parliament each year, leaves many people with the impression that the Library of Parliament is little more than a very beautiful building , a nice piece of history with little relevance in the information age.

In reality, nothing could be farther from the truth.
Parliamentarians need independent, authoritative and reliable information in order to represent their constituents eff ectively and hold the Government to account.

Employees at the Library are proud of our history in supporting Canadian parliamentary democracy.

In the past year alone we received over 71,000 requests for reference and information.

In addition, we provided independent research and analysis support to about 50 parliamen- tary committees, as well as a dozen parliamentary associations.
We also managed and preserved a vast collection of documents, off ered educational programs and products to help Canadians understand Parliament’s role in our democratic system, and provided tours for over 350,000 of the one and half million visitors to Parliament Hill.

While doing all this, Library staff has remained guided by our deﬁ ning vision: to be the preferred and trusted source of information for all parliamentarians regardless of their political affi liation.
It is a vision that we hold very dear and one that we have worked very hard at – every day for over 140 years.

Achieving that vision means more than just providing parliamentarians and our other clients with information.

We must also provide material when parliamentarians need it, using the technology that they prefer.

For that reason, the Library is continuing to follow the broad-based plan of organizational renewal that I launched almost six years ago when I became Parliamentary Librarian.
This plan has one simple goal: to serve our clients better by modernizing our products and processes.

2 LIBRARY OF PARLIAMENT This year we made important strides on our path of renewal by improving the quality, eff ectiveness, relevance and responsiveness of our services to Parliament and parliamentarians.

We launched Pass(e)port, HillNotes, and the Trade and Investment Activity series, as well as other online services, opening new channels for novel products, including customized information ﬁ ltering.
We also advanced the digitization of Parliament’s documentary heritage by making signiﬁ cant progress on our Early Debates Project and by partnering with Library and Archives Canada to complete the initial digital imaging of the Senate and House of Commons debates from 1901 to the mid-1990s.

These projects will contribute to the preservation and accessibility of Parliament’s past for future generations.
We also collaborated with the Senate and the House of Commons to redesign LEGISinfo: we enhanced the program’s capacity to track legislation before Parliament and improved its capabilities to search and download material and to provide BlackBerry-friendly pages and RSS feeds.

We have an ambitious renewal agenda that will keep us busy for many more years.
It includes enhancing our ability to support parliamentarians, modernizing our information infrastructure, investing in our research services, developing innovative virtual library services, and modernizing our management practices.

Will we ever be ﬁ nished?

I hope not, because we should always be looking for more and better ways to serve our clients.
On a personal note, as this will be my last annual report, I would like to take this opportunity to thank everyone who has made my tenure as Parliamentary Librarian such a rich and rewarding experience.

I also want to say that six years is too short a time to have spent in this position.
This sentiment was obviously shared by all of my predecessors: in the 144 years since Confederation there have been only seven Parliamentary Librarians, which points either to a marked inability by six people to say ”enough is enough” or an indication that this is truly one of the best jobs there is.
William R. Young Parliamentary Librarian 2010–2011 ANNUAL REPORT 3 4 LIBRARY OF PARLIAMENT Our Vision Our Mission Strategic Outcome 2010- 2011 ANNUAL REPORT 5 To be Parliament’s preferred and trusted source of information and knowledge.

The Library of Parliament contributes to Canadian parliamentary democracy by creating, managing and delivering authoritative, reliable and relevant information and knowledge for Parliament.

An informed and accessible Parliament.
6 LIBRARY OF PARLIAMENT 2010–2011 ANNUAL REPORT 7 Overview of the Library of Parliament Our Services • Provide customized research and analysis to parliamentarians and their staff • Keep parliamentarians informed and up to date, and deliver news and information that is relevant to our clients • Support legislators and committees with the information they need to examine the issues of the day, consider legislation, and hold the government accountable • Preserve Parliament’s documentary heritage and ensure access to its collections • Help parliamentarians inform Canadians about Parliament and the issues before it Our Clients • Parliament • Individual parliamentarians and their staff • Parliamentary committees and associations • Organizations that support Parliament • The Canadian public, on behalf of parliamentarians 8 LIBRARY OF PARLIAMENT Our Organizational Structure The Speakers of the Senate and the House of Commons: Vested with the direction and control of the Library of Parliament in accordance with the Parliament of Canada Act The Standing Joint Committee on the Library of Parliament: Composed both of Senators and of Members of Parliament, is responsible for advising the Speakers on the operations of the Library 2010–2011 ANNUAL REPORT 9 The Parliamentary Librarian: Exercises control and management of the Library, and has the status of a Deputy Head, reporting to the two Speakers Parliamentary Information and Research Service: Provides parliamentarians with news, reference, research and analysis services and processes requests for information from parliamentarians and the public Parliamentary Budget Offi cer: An offi cer of the Library of Parliament who provides independent analysis to Parliament about the state of the nation’s ﬁ nances, government estimates and trends in the national economy Information and Document Resource Service: Builds, manages, preserves and optimizes access to the Library’s resources and collections Learning and Access Services: Provides the Library’s learning and centralized outreach services to parliamentary clients, encourages public understanding and teaching about Parliament through a variety of programs and products, and acts as steward for the Parliamentary Poet Laureate Corporate Services: Provides business support and services to the Library of Parliament 10 LIBRARY OF PARLIAMENT Operating Environment for 2010–2011 Parliamentary Considerations The 3rd Session of the 40th Parliament was a busy one for committees, and a greater than usual number of brief studies were conducted.
Responding to the needs of these committees placed pressure on the Library of Parliament to produce a high volume of research documents quickly.

The ongoing renovations to the Parliamentary Precinct, as well as heightened security measures, also posed their operating challenges.

Fiscal Considerations The current ﬁ scal environment requires that everyone do their part.
While the Library is not automatically subject to the Budget 2010 announcement that operating budgets would be frozen at their 2010–2011 levels for the ﬁ scal years of 2011–2012 and 2012–2013, we did not seek an increase in the Library’s budget.

To ensure continued support for Parliament’s information needs, the Library began reviewing its processes and examining options to adjust to potential constraints in funding.
The review allowed the Library to reallocate resources to fund some of its highest priorities, including information technology initiatives, research work on emerging issues, and more streamlined access to increased electronic content and digital products.

Finding more ways to contain and reduce operating budgets will be an ongoing challenge as we strive to continue to off er the levels of service that our parliamentary clients require.
Technological Considerations To be the preferred and trusted source for information for all parliamentar- ians, we must do more than simply provide our clients with information; we must also provide material to parliamentarians when they need it, using the format that they prefer.

For some time, this has meant making more and more of the Library’s resources available online.
Increased connectivity has translated into requests for electronic information beyond regular offi ce hours, and while the accuracy of the content remains of paramount importance for both the Library and its users, access and speed are increasingly important.

2010–2011 ANNUAL REPORT 11 To respond to the need for access and speed, the Library is focusing on enhancing information available on the parliamentary website.
This past year we partnered with the Senate and the House of Commons to enhance two key online resources.

The ﬁ rst was LEGISinfo, a parliamentary resource supporting all legislative information needs.

The second was PARLINFO, the Library’s interactive database of current and historical information about the institutions, people and events that have shaped Parliament since 1867.
Plans are also being developed to enhance the Library’s technology infrastructure and search capabilities to make it easier for users to ﬁ nd the information they need more quickly and effi ciently.

The Memorandum of Understanding (MOU) for the provision of information technology services to the Library by the House of Commons Administration expired at the end of the 2010–2011 ﬁ scal year.
Discussions have begun for a new MOU based on new Library requirements that will allow it to meet the evolving needs of its clients.

Demographic Considerations As with most organizations, recruitment and retention of qualiﬁ ed professionals continues to be a signiﬁ cant challenge.

The retirement of many baby boomers over the past few years means that the Library has lost a signiﬁ cant number of seasoned, experienced employees and, with them, a signiﬁ cant amount of corporate memory.
While the retirement peak may be behind us – only 14 Library employees retired this year – absences of a diff erent sort are making themselves felt as many employees recruited in recent years start families, leading to a number of temporary leaves related to maternity and parental leave.
To meet these challenges, the Library is devoting more eff ort and resources to orienting and mentoring new recruits and less-seasoned employees to ensure the transfer of knowledge, a stable workforce and the ability to maintain the high standards of service that our clients require.
12 LIBRARY OF PARLIAMENT 2010–2011 ANNUAL REPORT 13 Strategic Priorities and Key Accomplishments To achieve its deﬁ ning vision of being the preferred and trusted source of information for all parliamentarians, the Library has focused on two key priorities: connecting Parliament, people and information; and investing in our people and infrastructure.

Connecting Parliament, people and information encompasses all of the work that the Library does to provide exemplary service to its clients.
Investing in our people and infrastructure builds the Library’s capacity to provide those services by developing its management and staff , as well as its internal systems and structures.

Strategic Priority 1: Connecting Parliament, People and Information The Internet, social networking and the explosion in popularity of handheld devices have fundamentally changed expectations about how information is obtained and shared.
Our users now expect easy online access to Library services at any time and in a form that is compatible with the technology they use.

To meet these expectations, the Library is making signiﬁ cant investments in information technology and boosting its focus on digitizing information.

It has also launched a major information management initiative to improve service to parliamentarians and the public.
Serving Parliamentary Clients: Key Accomplishments Several online resources were launched in the fall of 2010 to provide parliamentarians with easy access to the information they wanted.
These included: • Pass(e)port, a weekly, web-based selection of articles about Canada and current issues from international news sources (approximately 24 of these compilations were produced); • HillNotes, a weekly publication designed to provide parliamentarians with a concise overview of current and emerging issues (17 publications were released); and • the Trade and Investment Activity series that provides a snapshot of Canada’s trade and investment activity with selected countries (30 short publications were released).
14 LIBRARY OF PARLIAMENT Signiﬁ cant digitization work was also carried out: • In partnership with Library and Archives Canada, the Library completed the initial digital imaging of the Senate and House of Commons debates from 1901 to 1993 in both offi cial languages.

• The Library completed a new volume of reconstituted debates of the House of Commons, and saw an additional volume of Senate debates through the bulk of its production.
Debates for 1867 to 1872 are now available, both in print and in searchable electronic format on the parliamentary website.

In addition to these initiatives, the Library evolved several important electronic resources, including: • Quorum, a daily compilation of Canadian newspapers: Over 185 editions were released in 2010–2011.

The online version was accessed almost 70,000 times, and roughly 1,000 print copies of each edition were distributed.
• LEGISinfo, a key parliamentary resource responding to all legislative information needs: This tool provides electronic access to a wide range of material for each bill, including the current text of the bill – legislative summaries, details on passage through the Senate and the House of Commons, and coming-into-force dates.

In 2010–2011, the major portion of the work was undertaken, with our parliamentary partners, to make LEGISinfo a truly tripartite information product.
LEGISInfo was redesigned to include an enhanced capacity to track legislation before Parliament and to provide summaries and background information.

New features include “Legislation at a Glance,” a graphical representation of bills before Parliament, improved search and download capabilities, BlackBerry- friendly pages and RSS feeds.
Over the past four years, LEGISinfo has received roughly 185,000 hits annually from within the parliamentary precinct, and an average of 1.6 million hits per year from the public.
• PARLINFO, an interactive database of current and historical information about the institutions, people and events that have shaped Parliament since 1867: Through data-sharing agreements with academic researchers in the ﬁ eld of Canadian parliamentary history, data from this product is regularly reproduced and referenced in scholarly articles and textbooks.

Each year this important resource receives almost three million hits.
• NewsDesk, a mobile-enabled electronic media monitoring system on the parliamentary Intranet: This system allows eligible users to search full text and receive media alerts.

2010–2011 ANNUAL REPORT 15 • Radar, an overview of what’s new in the periodical literature and in the Library’s collection: Thirty editions were published in 2010–2011, in both print and electronic format, referencing over 2,000 items.
• Hot Topics, an electronic listing of documents and reports in the news that are of interest to parliamentarians and their staff : This year, an RSS feed was installed to alert clients of updates throughout the day.

Clients used this service to view more than 13,700 documents.

• House of Commons sessional papers: Since November 2010, 441 of these papers have been digitized, and documents are now being made available electronically to clients shortly after being tabled.
• Library holdings: In 2010–2011, the Library ordered 3,366 individual titles in various formats.

Increasingly, licensed databases are replacing print periodical subscriptions, providing greater access to electronic journals.

To ensure that these resources could be used to their greatest potential, 79 resource training sessions were provided to 269 parliamentary clients and Library staff in 2010–2011.
The Library’s bindery continues to contribute to the management and preservation of document collections by providing binding services to the Senate and the House of Commons in exchange for volumes of key publications for our holdings, and by repairing library collection volumes of continuing value.

The bindery produced over 3,000 bound volumes during 2010–2011, and performed conservation repairs on over 200 volumes.
This year, the Library added to its parliamentary seminar program a new series for lawyers working on Parliament Hill.

Parliament and the Law provides an opportunity for lawyers from a variety of law societies to receive accreditation for professional development hours required to maintain membership in their law societies.

Currently, these legal seminars are accredited with four provinces: British Columbia, New Brunswick, Quebec and Saskatchewan.
The Parliamentary Budget Offi cer (PBO) strengthened his relationship with parliamentarians and the committees to which he reports through regular appearances as well as individual and group consultations.

The PBO continued to provide relevant and authoritative analysis and advice to parliamentarians.
In 2010–2011, the PBO published reports on the state of the economy and ﬁ scal options, the structural deﬁ cit and ﬁ scal sustainability of budget implementation, and policy costing, estimates and ﬁ nancial reporting.

16 LIBRARY OF PARLIAMENT The Library’s research services provided independent research and analysis for about 50 committees, 12 parliamentary associations and a number of delegations, and responded to individual requests from 69 Senators and 228 Members of Parliament.
In total, 4,409 customized research documents were created to meet the needs of these clients.

The Library selected six university students to work in its research internship program.

The program provides interns with greater insight into the Canadian parliamentary system, as well as the opportunity to gain practical work experience in a knowledge-based institution.
This year, with the ﬁ nancial support of the Canadian Association of Former Parliamentarians, interns visited Dublin and Edinburgh to exchange infor- mation and share research service practices in the parliamentary context.
Serving Canadians: Key Accomplishments In addition to serving parliamentarians, the Library of Parliament also provides a wide range of programs and services to the general public on behalf of Parliament, including: • Visitor Services: Last year, the Library provided nearly 13,000 tours of Canada’s Parliament buildings for 349,610 visitors.

These tours also included information about our country’s history and parliamentary system.
2010–2011 ANNUAL REPORT 17 • Education and Outreach: In addition to the close to 45,000 copies of How Canadians Govern Themselves sent to schools, federal and provincial partners, libraries and university departments across the country, two new web resources, aimed at increasing the knowledge and involvement of young Canadians in Parliament, were developed: — Youth Connection provides links to youth employment opportu nities, new interactive web resources, live feeds, photos, and information for school projects on the parliamentary website.
— Discover How Canadians Govern Themselves, developed in partnership with the Department of Canadian Heritage, is aimed at youth aged 14–20 and uses interactive games, video, images, puzzles and quizzes to explain Canada’s system of government and how Parliament works.

— The Library’s 16th annual Teachers Institute on Canadian Parliamentary Democracy welcomed approximately 85 educators from across Canada.
This high-proﬁ le professional development program provides teachers with a behind-the-scenes perspective on how Parliament works.

This year, access to the program was enhanced by placing a web-based video presentation about the Institute on YouTube.

18 LIBRARY OF PARLIAMENT • Information Service: In 2010–2011 the Library of Parliament’s Information Service responded to 36,649 requests for information from Canadians.
• Parliamentary Guide Program: Each year, the Parliamentary Guide Program aff ords bilingual university students the opportunity to discover their Parliament ﬁ rst-hand.

Forty-seven students were hired from across Canada during the busy summer season, and 70 worked part-time during the school year to deliver tours 362 days of the year.

This year, a recruitment video on YouTube was used to enhance access to the Guide Program.
• Parliamentary Poet Laureate: The Library provides administrative support services to the Parliamentary Poet Laureate.

Nominated for a two-year term, the Poet Laureate encourages and promotes the importance of literature, culture and language in Canadian society.

Interparliamentary Relations • This year, the Library hosted professional study visits for 102 individuals from 35 countries.
Over 40 of these visitors participated in the Parliamen- tary Offi cers’ Study Program, off ered jointly by the Library, the Senate and the House of Commons.

Other visits were generally off ered in support of activities carried out by the Parliamentary Centre.

• The Library also worked with the U.K. Hansard Society on the completion of the Society’s international comparative report Parliament 2020: Visioning the Future Parliament.
This project focused on how technology could be used to transform the processes of parliaments and their relationship with the public.

The Library retained Nanos Research to consult a range of stakeholders, including parliamentarians and ﬁ rst-time voters, to gather ideas and feedback on the implications of a digitally enabled parliament.
Strategic Priority 2: Investing in Our People and Our Infrastructure We have built this strategic priority around three simple tenets, as stated in the Library of Parliament Strategic Outlook 2010–2015: • We will build on our Human Resource Management Strategy to support the recruitment, retention and development of Library employees.
• Parliament will receive more timely and effi cient Library services as we further strengthen our leadership, governance and organizational culture at all levels, with a special focus on developing nimble, networked, cross- service management processes and promoting shared commitment to the goals of the entire organization.
2010–2011 ANNUAL REPORT 19 • Clients’ information needs will be met more eff ectively as we build on our parliamentary information management partnership with the Senate and House of Commons administrations, and as we ensure the ongoing alignment of Library information technology activities with our overall information management strategy.
Investing in Our People: Key Accomplishments The Library is a knowledge-based organization with approximately 350 staff that relies on highly skilled individuals, including librarians, subject area specialists and information experts.

To attract and retain the talent it needs, the Library continues to implement the comprehensive human resources strategy launched in 2008.
These are some of the major achievements in 2010–2011: • A Competency Proﬁ le for Managers was developed to strengthen the executive team and enhance management capacity at all levels.

These competencies have now been incorporated into the staffi ng practices of the Library.

We are continuing to develop processes to incorporate competencies into all other aspects of human resources management.
• The management structure was realigned to support the Library’s digital initiatives and access to information and documents.

• A number of corporate policies were updated, including Internal Controls and Prevention and Resolution of Harassment in the Workplace, and related training and information sessions were provided.

• The Employment Equity and Diversity Program was enhanced, with the appointment of a new champion and working group committee.
Their mandate includes developing a strategy that provides a high-level action plan of activities to be undertaken by the Library to build and sustain greater diversity in the workplace.

One of the initiatives under this action plan is the distribution of a multicultural calendar.
• Sustaining our position as a leading-edge knowledge organization is a cornerstone of the Library’s commitment to ensure that employees have access to up-to-date information and developing trends in their respective ﬁ elds, as well as the opportunity to enhance their technical skills.

• Food for Thought, an employee-driven professional development initiative that encourages Library subject matter experts to share their knowledge or research with colleagues in an informal setting, continued in 2010–2011.
Over 30 sessions were held, with topics ranging from youth engagement and social media to the United Nations and the role of the Canadian government intelligence community.

20 LIBRARY OF PARLIAMENT • Library analysts and librarians attended a variety of workshops and training sessions designed to help them perform better in their current positions or support them with their career development.
In addition, employees attended conferences that would help strengthen the Library’s capability to provide authoritative, reliable and relevant information.

They participated in sessions on topics ranging from policy development to defence and security, and from the conservation of cultural property to clean air.
• Library and information specialists attended a variety of conferences to learn about new tools, share best practices and network with their colleagues from Canada (Association of Parliamentary Libraries in Canada and various regional library associations) and the United States (Knowledge Management and Taxonomy Bootcamp, North American Serials Interest Group, Computers in Libraries).
One librarian was invited to participate in a U.S. Department of State study tour for library professionals, which provided an excellent opportunity to discover how other organizations are dealing with preservation and access issues and ways to manage print and electronic resources.

Investing in Our Infrastructure: Key Accomplishments To meet the needs of our clients we must be on the leading edge of technology, not only responding to clients’ needs, but anticipating them as well.
We are working to ensure that our employees have the skills and expertise our clients demand and that they can deliver the services and information our clients need using the technology of the clients’ choice.

These are some of the Library’s accomplishments in this area in 2010–2011: • An extensive quality assurance assessment of the Library’s responses to requests from parliamentarians was conducted.
This interparliamentary, peer-reviewed process conﬁ rmed the overall high quality of our reference and research work and established a benchmark against which future progress can be measured.

The project also off ered proposals for improve- ment and checklists for Library staff to use in their day-to-day operations.

• A single point of entry for research and reference requests – Alpheus – was launched.
Off ering a user-friendly self-service interface for clients, it enables timelier responses and reduces duplication of eff ort.

As well, this new application will improve the quality of data collection for internal use and monitoring.

• Delivering on the Library’s Information Technology Strategy, an electronic documents and records management system was created to better organize and share electronic content.
This new system has signiﬁ cantly improved coordination and provided management with better insight into the Library’s research activity.

2010–2011 ANNUAL REPORT 21 22 LIBRARY OF PARLIAMENT • A new comprehensive records management policy and an awareness plan was introduced.

It ensures that corporate records of decisions and activities are preserved according to operational, legal or historical requirements.
• A comprehensive bilingual subject taxonomy was developed to enable more effi cient subject matter description and retrieval across the Library’s applications.

This taxonomy allows for better tracking of client requests by topic, and it improves information technology retrieval of documents by subject.
• As part of the Canadian contribution to the Global Legal Information Network, an authoritative international public database of offi cial texts of laws, regulations, judicial decisions and other legal sources, the Library completed the retrospective task of analyzing, meta-tagging, scanning and summarizing federal statutes since 1985.

Each document is accompa- nied by a concise summary in English and French.
• The upgraded Integrated Library System provides staff with more effi cient collection management workﬂ ows, and it simpliﬁ es the administration of servers by the House of Commons.

The new version will enable Library staff to implement the subject taxonomy when searching the catalogue.

In the future, it will also allow clients to manage their library accounts online.
Ongoing Operations Table 1: Fiscal Year 2010–2011 Parliamentary Client Base Supported by the Library of Parliament 105 Senators 308 Members of Parliament 413 Total 2010–2011 ANNUAL REPORT 23 Table 2: Fiscal Year 2010–2011 Committees* and Associations Supported by the Library of Parliament Senate committees 18 House of Commons committees 29 Joint committees 2 Committees subtotal 49 Parliamentary Associations Total 12 61 * Includes special committees and subcommittees other than those focused on agenda and procedure.
Table 3: Fiscal Year 2010–2011 Number of Research Requests† Received by the Library of Parliament by Client Senators 389 Senate committees 660 Members of Parliament 1,249 House of Commons committees 896 Joint committees 754‡ Associations and delegations Other clients 256 205 Total 4,409 † In-person brieﬁ ngs, commissioned research notes, short brieﬁ ng papers or substantive research papers are off ered in response to requests from parliamentarians and parliamentary committees, associations and delegations.
‡ Includes 753 ﬁ les in support of the Joint Committee for the Scrutiny of Regulations.
24 LIBRARY OF PARLIAMENT Table 4: Fiscal Year 2010–2011 Number of Reference and Information Requests* Received by the Library of Parliament by Client SSen Senators 107 MMem Members of Parliament Senate committees Sen House of Commons committees HHou Joint committees Jooin Associations and delegations AAss Offi ces of Senators OOffi 3,540 Offi ces of Members of Parliament OOffi 12,694 Senior Offi cials – Senate Sen Senior Offi cials – House of Commons Sen Senate/House of Commons Ethics Offi cers Sen 624 525 775 11 311 13 21 38 * Responses to information requests include the provision of timely basic information, fact checking, customized information searches, and copies of news items, offi cial publications or other documents.
2010–2011 ANNUAL REPORT 25 1,298 yeeess Senate employees 3,670 yeeess House of Commons employees 1,378 1,082 41 5 6 327 232 7,683 Library of Parliament employees yeeess Prime Minister’s Offi ce/Privy Council Offi ce ffi ccee Privacy Commissioner onerr Press Gallery lleryy Embassies ssieess Government agencies ncieess Libraries arieess 36,649 General public ubllicc Other clients enntss TOTAL 71,030 26 LIBRARY OF PARLIAMENT Table 5: Fiscal Year 2010–2011 Library of Parliament Budget Expenses Planned Spending Approved Authorities Actual Spending $ $ $ Salaries and wages* 34,136,000 34,724,977 34,509,493 Operations 8,320,000 8,320,000 Total 42,456,000 43,044,977 7,412,078 41,921,571 FTEs** 355 355 342 * Includes contributions to Employee Beneﬁ t Plans.
** Full Time Equivalents.

2010–2011 ANNUAL REPORT 27 Senior Management Team The Library Executive Committee provides corporate leadership and serves as the Parliamentary Librarian’s senior advisory and strategic planning forum.
Lynn Brodie Director General, Information and Document Resource Service Dianne Brydon Director General, Learning and Access Services Sonia L’Heureux Assistant Parliamentary Librarian, Parliamentary Information Research Service Kevin Page Parliamentary Budget Offi cer Lynn Potter Director General, Corporate Services