Source document: https://docs-lawep.s3.us-east-2.amazonaws.com/1698938080736.pdf (Malaysia)
LAPORAN TAHUNAN 2018 A n n u a l R e p o r t PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION LAPORAN TAHUNAN RASIONAL KULIT COVER RATIONALE Histogram logo PERKESO menggambarkan kesepakatan kerjasama pihak berkepentingan dalam memastikan perlindungan keselamatan sosial dapat dilaksanakan dan diurus dengan cemerlang melalui hala tuju strategik dan tadbir urus korporat yang baik.
Pihak berkepentingan utama iaitu kerajaan, majikan dan pekerja mempunyai wawasan yang sama bagi mendokong visi organisasi.

Ilustrasi lingkaran jalur-jalur putih menggambarkan perjalanan ke hadapan merentasi masa dan cabaran yang pantas berubah tanpa sempadan seiring persekitaran global masa kini yang pantas berubah, evolusi dunia digital tanpa sempadan, Revolusi Industri 4.0 dan perubahan makro sosio ekonomi global telah mengubah landskap keselamatan sosial menjadi semakin kompleks dan mencabar.
Jalur-jalur biru melambangkan kelestarian nilai-nilai murni, amalan budaya kerja, kreativiti dan inovasi yang didokong dalam kalangan warga kerja PERKESO menempuh cabaran sejak lebih 48 tahun penubuhannya.

PERKESO terus melakar kecemerlangan apabila berjaya menerima pelbagai anugerah dan pengiktirafan di peringkat kebangsaan dan antarabangsa.
Sesungguhnya pencapaian cemerlang yang dicapai ini telah berjaya melonjakkan lagi imej PERKESO di persada antarabangsa dan menjadi penanda aras kepada negara-negara serantau.
Melangkah ke hadapan, kilauan jalur-jalur putih biru melambangkan PERKESO perlu terus berani mengambil langkah yang lebih bersasar menerusi strategi dan hala tuju yang lebih optimis untuk membantu kumpulan yang memerlukan, memperkasa sistem penyampaian di semua peringkat, mengoptimumkan penggunaan sumber dan pengoperasian, mempergiat intervensi yang bersepadu melalui kerjasama dan penyertaan semua pihak berkepentingan.
Fokus utama adalah mengurangkan jurang perbezaan (reducing the gap) bagi memastikan semua golongan pekerja dan rakyat yang layak dilindungi mendapat perlindungan keselamatan sosial yang sewajarnya.

PERKESO perlu menjadi pemimpin ke arah melestarikan perlindungan keselamatan sosial yang dinamik dan inklusif kepada pekerja di negara ini.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– The SOCSO logo histogram indicates the united cooperation of stakeholders in ensuring that social security protection can be excellently implemented and manage through sound strategic direction and corporate governance.

The main stakeholders, namely the government, employers and employees share the same vision in upholding the organisation’s vision.
The illustration of the circular white stripes illustrates the moving forward journey across time boundaries and winding challenges that are rapidly changing without boundaries as the current global environment is rapidly changing, the evolution of the world of borderless digital, Industrial Revolution 4.0 and the changing global socio-macro economy has transformed an increasingly complex and challenging social security landscape.
The blue stripes illustrate the preserve shared value, work culture, creativity and innovation supported by SOCSO’s employees through the challenges of its more than 48 years of existence.

SOCSO has continued to excel in its many national and international awards and recognitions.

Indeed, these remarkable achievements have successfully boosted SOCSO’s image internationally and served as a benchmark for other countries.
Moving forward, the glow of the white blue stripes illustrates SOCSO needs to continue to take bolder steps through a more optimistic strategy and direction to help the needy, strengthen the delivery system at all levels, optimise resource utilisation and operation, enhance integrated interventions through the cooperation and participation of all stakeholders.

The main focus is on reducing the gap to ensure that all workers and citizens who are eligible are equally protected with social security.
SOCSO needs to be a leader in providing dynamic and inclusive social security protection to workers in the country.
Melestarikan keselamatan sosial untuk semua Preserve social security for all PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION KANDUNGAN CONTENTS PROFIL KORPORAT Corporate Profile DIREKTORI PEJABAT PERKESO Directory of Socso Offices PIAGAM PELANGGAN Client’s Charter NILAI KORPORAT, VISI, MISI DAN OBJEKTIF Corporate Values, Vision, Mission and Objective 6 26 16 28 22 34 25 50 NILAI TERAS BERSAMA Shared Core Values SOROTAN PERISTIWA BERSEJARAH PERKESO 1969 - 2018 SOCSO Chronology of Events 1969 - 2018 PERUTUSAN PENGERUSI Chairman’s Statement AHLI LEMBAGA Board Members PROFIL AHLI LEMBAGA Board Members’ Profile AHLI PANEL PELABURAN Investment Panel Members AHLI JAWATANKUASA LEMBAGA DAN PANEL PELABURAN Board Committee and Investment Panel Members PERUTUSAN KETUA EKSEKUTIF Statement by The Chief Executive 52 94 68 95 70 96 74 103 CARTA ORGANISASI Organisation Chart TIMBALAN KETUA EKSEKUTIF Deputy Chief Executive KUMPULAN PENGURUSAN KANAN Senior Management Team PUSAT REHABILITASI PERKESO SOCSO’s Rehabilitation Centre I PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION KANDUNGAN CONTENTS PROFIL KORPORAT Corporate Profile DIREKTORI PEJABAT PERKESO Directory of Socso Offices PIAGAM PELANGGAN Client’s Charter NILAI KORPORAT, VISI, MISI DAN OBJEKTIF Corporate Values, Vision, Mission and Objective 6 26 16 28 22 34 25 50 NILAI TERAS BERSAMA Shared Core Values SOROTAN PERISTIWA BERSEJARAH PERKESO 1969 - 2018 SOCSO Chronology of Events 1969 - 2018 PERUTUSAN PENGERUSI Chairman’s Statement AHLI LEMBAGA Board Members PROFIL AHLI LEMBAGA Board Members’ Profile AHLI PANEL PELABURAN Investment Panel Members AHLI JAWATANKUASA LEMBAGA DAN PANEL PELABURAN Board Committee and Investment Panel Members PERUTUSAN KETUA EKSEKUTIF Statement by The Chief Executive 52 94 68 95 70 96 74 103 CARTA ORGANISASI Organisation Chart TIMBALAN KETUA EKSEKUTIF Deputy Chief Executive KUMPULAN PENGURUSAN KANAN Senior Management Team PUSAT REHABILITASI PERKESO SOCSO’s Rehabilitation Centre 2 LAPORAN TAHUNAN KANDUNGAN CONTENTS PENGARAH
 NEGERI State Directors TADBIR URUS KORPORAT Corporate Governance ULASAN PENGURUSAN RISIKO KORPORAT Governance and Corporate Risk Management Reviews MENINGKATKAN TADBIR URUS DAN INTEGRITI KORPORAT Enhancing Corporate Governance and Integrity 104 132 105 152 118 188 127 191 ULASAN PETUNJUK UTAMA PRESTASI KEWANGAN Key Financial Performance Indicators Review ULASAN PETUNJUK UTAMA PRESTASI OPERASI Operations Key Performance Indicator Review ULASAN PENGURUSAN STRATEGI DAN PRESTASI PERKESO Review of SOCSO Strategic and Performance Management BIDANG KEBERHASILAN UTAMA Key Result Area ANUGERAH DAN PENGIKTIRAFAN Awards and Recognition MODAL INSAN DAN PERKONGSIAN ILMU Human Capital and Knowldege Sharing PERHUBUNGAN ANTARABANGSA International Relations LAWATAN DELEGASI DARI DALAM DAN LUAR NEGARA Visit by Domestic and Foreign Delegation 245 253 TANGGUNGJAWAB SOSIAL KORPORAT Corporate Social Responsibilities (CSR) 249 257 250 264 252 368 DIARI KORPORAT Corporate Diary PENYATA KEWANGAN Financial Statements LAPORAN STATISTIK Statistical Reports 3 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION KEMENTERIAN SUMBER MANUSIA MINISTRY OF HUMAN RESOURCES YB TUAN M.KULASEGARAN Menteri Sumber Manusia Minister of Human Resources 4 KEMENTERIAN SUMBER MANUSIA MINISTRY OF HUMAN RESOURCES YB DATO’ HAJI MAHFUZ BIN HAJI OMAR Timbalan Menteri Sumber Manusia Deputy Minister of Human Resources LAPORAN TAHUNAN 5 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PROFIL KORPORAT CORPORATE PROFILE Sejajar aspirasi Malaysia Baharu untuk menjadi sebuah negara maju dalam pelbagai dimensi, ke arah mewujudkan negara berpendapatan tinggi tanpa meminggirkan mana- mana bangsa berasaskan prinsip Perlembagaan Persekutuan dan Rukun Negara.
Bukan hanya untuk menjadi negara berpendapatan tinggi tetapi juga membina masyarakat penyayang dan inklusif yang berlandaskan etika dan moral, serta benar-benar erat dan bersatu padu.

Membolehkan semua rakyat Malaysia mencapai taraf kehidupan yang berkualiti dan selesa tanpa mengira di mana mereka tinggal atau pendapatan mereka.
This is in line with the aspiration of the New Malaysia to become a multi-dimensional developed nation, towards creating a high-income nation without marginalising any nation based on the principles of the Federal Constitution and the Rukun Negara.

The vision is to not only become a high- income nation but to also build a caring and inclusive society that is guided by ethics and morals, that is truly close and united.
It is also about enabling all the people of Malaysia to achieve a standard of living that is of quality and comfortable regardless of where they live or their income.

Pengurusan PERKESO komited mendukung visi nasional untuk memberikan penyampaian perkhidmatan terbaik melangkaui ekspektasi pelanggan dengan mendukung konsep ‘prihatin’ mendekati rakyat.
The management of SOCSO is committed in supporting the national vision to provide best service delivery that goes beyond the expectation of clients by adopting the concept of ‘prihatin’ in approaching the people.
6 LAPORAN TAHUNAN PROFIL KORPORAT CORPORATE PROFILE Kerajaan akan mengambil langkah yang lebih bersasar untuk membantu kumpulan yang memerlukan, memperkemas sistem penyampaian di semua agensi untuk mengoptimumkan penggunaan sumber awam, dan mempergiat intervensi yang bersepadu melalui kerjasama dan penyertaan semua pihak berkepentingan merangkumi sektor awam dan swasta serta NGO.
Seluruh rakyat dan pihak berkepentingan mempunyai tanggungjawab bersama untuk membina kesepaduan dalam masyarakat kesaksamaan dan keadilan dengan menjunjung Perlembagaan Negara menjadi teras pegangan.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– The government will take more targeted steps to help those in need, upgrade service delivery by all agencies in order to optimise the use of public resources and enhance integrated intervention through the cooperation and participation of all stakeholders encompassing the public and private sectors, as well as NGOs.
All the people and stakeholders have the joint responsibility of building unity in a fair and just society by upholding the Consitution as the core of its beliefs.
7 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PROFIL KORPORAT CORPORATE PROFILE LATAR BELAKANG BACKGROUND Pertubuhan Keselamatan Sosial (PERKESO) telah ditubuhkan sebagai sebuah Jabatan Kerajaan di bawah Kementerian Sumber Manusia bagi mentadbir, melaksana dan menguatkuasakan Akta Keselamatan Sosial Pekerja (AKSP) 1969 dan Peraturan- Peraturan (Am) Keselamatan Sosial Pekerja 1971.
Pada 1 Julai 1985, status PERKESO telah berubah kepada sebuah Badan Berkanun dan mulai 1 Januari 1992, PERKESO telah melaksanakan sistem saraannya sendiri iaitu Sistem Saraan Baru PERKESO.

The Social Security Organization (SOCSO) was established as one of the government departments under the Human Resources Ministry to administer, implement and enforce the Employees’ Social Security Act 1969 and the Employees’ Social Security Regulations (General) 1971.
On 1st July 1985, SOCSO’s status was changed to a Statutory Body and since 1st of January 1992 SOCSO has implemented its own remuneration system known as Sistem Saraan Baru PERKESO.

8 LAPORAN TAHUNAN PROFIL KORPORAT CORPORATE PROFILE FUNGSI DAN PERANAN Perlindungan Keselamatan Sosial PERKESO adalah berteraskan konsep tanggungjawab bersama menerusi “pooling of resources, sharing of risk and replacement of income”.
Perlindungan keselamatan sosial adalah asas yang perlu dipenuhi sebagaimana yang disepakati di bawah Konvensyen Geneva Pertubuhan Buruh Antarabangsa (ILO) 1952 iaitu Konvensyen 102; Minimum Standard for Social Security.

Dalam memenuhi matlamat tersebut, fungsi utama PERKESO adalah untuk memberi perlindungan keselamatan sosial kepada pekerja dan tanggungannya menerusi Skim Bencana Pekerjaan dan Skim Keilatan.
Selain itu, PERKESO turut mentadbir dan menguatkuasakan Akta Keselamatan Sosial Pekerjaan Sendiri 2017 [Akta 789] dan Akta Sistem Insurans Pekerjaan [Akta 800] yang baharu diperkenalkan.

FUNCTION AND ROLE SOCSO Social Security Protection is based on the concept of joint responsibility through the pooling of resources, sharing of risk and replacement of income.
Social security protection is a basic need that must be fulfilled as agreed upon in the International Labour Organisation Geneva Convention 1952, namely, Convention 102: Minimum Standards for Social Security.

In meeting the said objective, the main function of SOCSO is to provide social security protection to employees and their dependants through the Employment Injury Scheme and the Invalidity Scheme.
In addition, SOCSO also administers and enforces the newly introduced Self-Employment Social Security Act 2017 [Act 789] and Employment Insurance System [Act 800].

9 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PROFIL KORPORAT CORPORATE PROFILE SKIM BENCANA PEKERJAAN Skim Bencana Pekerjaan memberi perlindungan kepada para pekerja daripada bencana pekerjaan termasuk penyakit khidmat dan kemalangan semasa perjalanan berkaitan dengan pekerjaan.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– EMPLOYMENT INJURY SCHEME The Employment Injury Scheme provides protection to employees from occupational injuries including occupational diseases and commuting accident during travel in connection with employment.
Faedah Perubatan Medical Benefit Faedah Hilang Upaya Sementara Temporary Disablement Benefit Faedah Hilang Upaya Kekal Permanent Disablement Benefit Elaun Layanan Sentiasa Constant-attendance Allowance Kemudahan Pemulihan Jasmani / Vokasional Facilities for Physical / Vocational Rehabilitation Faedah Orang Tanggungan Dependants’ Benefit Faedah Pengurusan Mayat Funeral Benefit Faedah Pendidikan Education Benefit 10 LAPORAN TAHUNAN PROFIL KORPORAT CORPORATE PROFILE Pencen Ilat Invalidity Pension Bantuan Ilat Invalidity Grant Elaun Layanan Sentiasa Constant-attendance Allowance Pencen Penakat Survivors’ Pension Faedah Pengurusan Mayat Funeral Benefit Kemudahan Pemulihan Jasmani / Vokasional Facilities for Physical / Vocational Rehabilitation Faedah Pendidikan Education Benefit SKIM KEILATAN Skim Keilatan memberi perlindungan 24 jam kepada pekerja terhadap keilatan atau kematian akibat sebarang sebab yang berlaku di luar waktu kerja.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– INVALIDTY SCHEME The Invalidity Scheme provides 24-hour protection to employees against invalidity or death due to causes occuring outside working hours.
11 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PROFIL KORPORAT CORPORATE PROFILE Skim perlindungan PERKESO menyediakan faedah tunai kepada pekerja dan tanggungannya apabila berlaku kejadian luar jangka di samping menyediakan rawatan perubatan, pemulihan jasmani atau latihan vokasional.

PERKESO juga menjalankan aktiviti pencegahan kemalangan melalui program peningkatan kesedaran keselamatan dan kesihatan pekerjaan dalam kalangan pekerja dan majikan.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– SOCSO protection scheme provide cash benefits to employees and their dependants in the event of unforeseen incidents, in addition to providing medical treatment, physical rehabilitation or vocational training.

SOCSO also conducts accident prevention activities through occupational safety and health awareness programmes among employees and employers.
SKIM KESELAMATAN SOSIAL PEKERJAAN SENDIRI [AKTA 789] Akta Keselamatan Sosial Pekerjaan Sendiri 2017 [Akta 789] telah diperkenalkan dan mula dikuatkuasakan pada 1 Jun 2017.

Sebagai permulaan akta ini memberi perlindungan di bawah Skim Bencana Pekerjaan kepada pemandu teksi yang bekerja sendiri dan individu yang menjalankan perkhidmatan seumpamanya termasuk pemandu Uber dan Grab Car.

Kadar caruman yang ditetapkan adalah sebanyak 1.25% sebulan daripada opsyen pendapatan yang diinsuranskan.
Pemandu teksi, Grab Car dan Uber diberi pilihan untuk memilih empat (4) opsyen pendapatan yang diinsuranskan seperti berikut; ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– SELF-EMPLOYMENT SOCIAL SECURITY SCHEME [ACT 789] The Self-Employment Social Security Act 2017 [Act 789] was first introduced and came into force on 1st June 2017.
For a start, this act will provide protection under the Employment Injury Scheme to self-employed taxi drivers and individuals providing similar services including Uber and Grab Car drivers.

The contribution rate stipulated is 1.25% per month from the insured salary option.
Taxi, Grab Car and Uber drivers are given the option of selecting four (4) salary options insured as follows: Opsyen Option Pendapatan Diinsuranskan Insured Income Kadar Caruman Sebulan (1.25%) Monthly Contribution Rate (1.25%) Bayaran Caruman Setahun Annual Contributions Payments 1 2 3 4 RM1,050 RM1,550 RM2,950 RM3,950 RM13.10 RM19.40 RM36.90 RM49.40 RM157.20 RM232.80 RM442.80 RM592.80 Perlindungan di bawah Skim Bencana Kerja Pekerjaan Sendiri menyediakan faedah-faedah seperti berikut: The Self-Employment Injury Scheme provides the following benefits: Faedah Perubatan; 1.
2.

Faedah Hilang Upaya Sementara; 3.

Faedah Hilang Upaya Kekal; 4.

Elaun Layanan Sentiasa; 5.

Faedah Orang Tanggungan; 6.

Faedah Pengurusan Mayat; 7.

Faedah Pendidikan; dan 8.

Kemudahan Pemulihan Jasmani atau Vokasional 1.

Medical Benefits; 2.

Temporary Disablement Benefits; 3.

Permanent Disablement Benefits; 4.

Constant-Attendance Allowance; 5.

Dependants’ Benefits; 6.

Funeral Benefits; 7.

Education Benefit; and 8.
Physical or Vocational Rehabilitation Facilities 12 LAPORAN TAHUNAN PROFIL KORPORAT CORPORATE PROFILE Insurans Pekerjaan dan Perkhidmatan Pekerjaan untuk menggalakkan dasar pasaran buruh aktif Employment Insurance and Employment Services to promote active labour market policies Latihan reskilling dan upskilling untuk mendapatkan pekerjaan baharu Providing reskilling and upskilling training to enable them to find new jobs SISTEM INSURANS PEKERJAAN PERKESO melakar sejarah baru apabila Akta Sistem Insurans Pekerjaan [Akta 800] diperkenalkan bertujuan untuk melindungi dan membantu pekerja yang kehilangan pekerjaan melalui dua (2) komponen utama iaitu Insurans Pekerjaan dan Perkhidmatan Pekerjaan untuk menggalakkan dasar pasaran buruh aktif.
Sistem Insurans Pekerjaan (SIP) merupakan skim baharu perlindungan tambahan kepada pekerja-pekerja yang kehilangan pekerjaan bagi menggantikan pendapatan yang hilang, memberi latihan reskilling dan upskilling untuk mendapatkan pekerjaan baharu serta menyediakan perkhidmatan carian pekerjaan supaya mereka yang kehilangan pekerjaan mendapat pekerjaan yang sesuai dengan lebih cepat.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– EMPLOYMENT INSURANCE SYSTEM A new chapter in the history of SOCSO was drawn when the Employment Insurance System Act [Act 800] was introduced with the purpose of protecting and helping workers who have lost their employment using two (2) main components namely, Employment Insurance and Employment Services to promote active labor market policies.
The Employment Insurance System (EIS) is a new protection scheme for workers who have lost their employment by replacing lost income, providing reskilling and upskilling training to enable them to find new jobs as well as providing job-search services, so that they can gain suitable employment more expediently.

13 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PROFIL KORPORAT CORPORATE PROFILE PERKESO telah menguatkuasakan Akta Sistem Insurans Pekerjaan [Akta 800] mulai 1 Januari 2018.
Bagi mereka yang kehilangan pekerjaan, Sistem Insurans Pekerjaan memberi perlindungan tambahan kepada pekerja dengan menyediakan faedah berbentuk bantuan kewangan sementara dan faedah-faedah seperti berikut:  Penempatan Pekerjaan dan Kaunseling Kerjaya Menyediakan perkhidmatan dan sokongan pekerjaan kepada Orang Berinsurans (OB) untuk mendapatkan pekerjaan yang bersesuaian.
 Elaun Mencari Pekerjaan Menyediakan elaun mencari pekerjaan bagi tempoh satu (1) hingga enam (6) bulan tertakluk kepada syarat kelayakan caruman dan kesediaan OB untuk bekerja semula.

 Elaun Bekerja Semula Awal Menyediakan elaun bekerja semula awal sebagai insentif bagi menggalakkan OB untuk kembali bekerja dengan segera.

 Elaun Pendapatan Berkurang Elaun ini disediakan kepada OB yang bekerja dengan lebih daripada satu majikan dan telah kehilangan pekerjaan.
Walau bagaimanapun OB yang menerima faedah ini tidak layak mendapat Elaun dan Fi Latihan.

 Elaun Latihan Dibayar kepada OB diantara RM10 hingga RM20 sehari selama enam (6) bulan (maksimum).

 Fi Latihan Tempoh latihan selama enam (6) bulan dan dibayar kepada penyedia perkhidmatan (service provider) yang berdaftar dengan jumlah maksimum sebanyak RM4,000.
Bagi melayakkan mereka mendapat faedah tersebut, Orang Berinsurans mestilah memenuhi syarat kelayakan caruman mengikut tuntutan iaitu minimum 12 bulan caruman dalam tempoh 24 bulan dan akan mula dibayar mulai 1 Januari 2019.

Walau bagaimanapun OB mestilah memenuhi syarat kelayakan caruman dan mesti mampu dan bersedia untuk bekerja serta mencari pekerjaan secara aktif.
– – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – SOCSO commenced enforcement of the Employment Insurance System Act [Act 800] on 1st January 2018.
For those who have lost their jobs, the Employment Insurance System provides additional protection in the form of temporary financial assistance and the following benefits:  Job Placement and Career Counselling Provision of employment services and support to Insured Persons (IP) to facilitate them obtaining suitable employment.

 Job Search Allowance Provision of job search allowance for a period of one (1) to six (6) months subject to eligibility of contribution and readiness of IP for re-employment.
 Early Re-Employment Allowance Provision of early re-employment allowance as incentive to encourage IP to return to work as soon as possible.

 Reduced Income Allowance This allowance is provided for IP who works for more than one employer and has lost their job.

However, the IP who receives this benefit is not eligible for Training Allowance and Fee.

 Training Allowance This allowance is paid to IP in the sum of between RM10 to RM20 per day for a period of six (6) months (maximum).
 Training Fee The training period is six (6) months for which a maximum of RM4,000 shall be paid to the registered service provider.

To qualify for such benefits, the Insured Person must fulfil the contribution eligibility in accordance with the claim, that is, a minimum of 12 months’ contribution in a period of 24 months and such benefits shall be payable beginning 1st of January 2019.
However, the Insured Person must meet the eligibility requirements and must be capable and ready to work as well as actively search for employment.
14 LAPORAN TAHUNAN PROFIL KORPORAT CORPORATE PROFILE MEMBERIKAN PERKHIDMATAN TERBAIK PROVIDING THE BEST SERVICES 1 Perlis Kedah PERLIS  Kangar PULAU PINANG  Seberang Jaya  George Town 2 P.Pinang Perak 7 KEDAH  Alor Setar  Langkawi  Sg Petani  Kulim  UTC Kedah PERAK  Ipoh  Taiping  Kuala Kangsar  Tapah  Teluk Intan  Sri Manjung  UTC Perak SELANGOR  Petaling Jaya  Klang  Rawang  Kajang  Tanjung Karang  UTC Kuala Lumpur 5 2 Kelantan 3 Terengganu Pahang 4 Selangor 2 5 Kuala Lumpur N.Sembilan 3 Melaka 3 Johor NEGERI SEMBILAN  Seremban  Kuala Pilah 6 TERENGGANU  Kuala Terengganu  Kemaman  Dungun KELANTAN  Kota Bahru  Kuala Krai PAHANG  Kuantan  Temerloh  Bentong  UTC Kuantan JOHOR  Johor Bahru  Muar  Batu Pahat  Kluang  Segamat  UTC Johor Bahru 54 PEJABAT PERKESO DI SELURUH NEGARA 54 SOCSO OFFICES NATIONWIDE WILAYAH PERSEKUTUAN  Ibu Pejabat  Kuala Lumpur  UTC Kuala Lumpur MELAKA  Ayer Keroh  Pusat REHAB  UTC Melaka PUSAT REHABILITASI PERKESO SOCSO REHABILITATION CENTRE 11 Sarawak 9 SABAH  Kota Kinabalu  Tawau  Sandakan  Lahad Datu  Keningau  W.P.
Labuan  Kota Marudu  Beaufort  UTC Sabah Sabah SARAWAK  Kuching  Sibu  Miri  Bintulu  Sri Aman  Sarikei  Kapit  Mukah  Limbang  Serian  UTC Sarawak 8 KAUNTER UTC 8 UTC COUNTERS 15 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION DIREKTORI PEJABAT PERKESO DIRECTORY OF SOCSO OFFICES WILAYAH PERSEKUTUAN KUALA LUMPUR PULAU PINANG PERTUBUHAN KESELAMATAN SOSIAL IBU PEJABAT Menara PERKESO 281 Jalan Ampang 50538 Kuala Lumpur T  1300 22 8000 F  03 - 4256 7798 PERTUBUHAN KESELAMATAN SOSIAL Wisma PERKESO No.
155, Jalan Tun Razak 50400 Kuala Lumpur T  03 - 2687 2600 F  03 - 2687 2633 PERTUBUHAN KESELAMATAN SOSIAL PEJABAT PERKESO NEGERI Wisma PERKESO No.

3012, Lebuh Tenggiri 2 13700 Seberang Jaya, Perai, Pulau Pinang T  04 - 388 7666 F  04 - 388 7688 / 7677 PERTUBUHAN KESELAMATAN SOSIAL Wisma PERKESO No.
269, Jalan Burma 10538 George Town, Pulau Pinang T  04 - 238 9888 F  04 - 238 9800 SELANGOR KEDAH PERTUBUHAN KESELAMATAN SOSIAL PEJABAT PERKESO NEGERI Wisma PERKESO Lot 141, Seksyen 6, Jalan Selangor 46990 Petaling Jaya, Selangor T  03 - 7949 8888 F  03 - 7956 7492 PERTUBUHAN KESELAMATAN SOSIAL 29, Jalan Setia Rawang 1 KM 25, Jalan Ipoh 48000 Rawang, Selangor T  03 - 6091 6519 / 6937 / 2427 F  03 - 6092 1091 PERTUBUHAN KESELAMATAN SOSIAL Wisma PERKESO No.
2, Jalan Tiara 2, Bandar Baru Klang 41150 Klang, Selangor T  03 - 3344 2501 F  03 - 3342 5255 PERTUBUHAN KESELAMATAN SOSIAL No.

15, Jalan Hentian 1A Pusat Hentian Kajang, Jalan Reko 43000 Kajang, Selangor T  03 - 8733 0230 F  03 - 8733 0246 PERTUBUHAN KESELAMATAN SOSIAL No.
38, Jalan Ria Mas 1 Taman Ria Mas 45500 Tanjung Karang, Selangor T  03 - 3269 9001 F  03 - 3269 9008 16 PERTUBUHAN KESELAMATAN SOSIAL PEJABAT PERKESO NEGERI Wisma PERKESO Lot 186, Jalan Telok Wanjah 05538 Alor Setar, Kedah T  04 - 774 6666 F  04 - 733 9840 / 9870 PERTUBUHAN KESELAMATAN SOSIAL No.

17, Persiaran Bunga Raya Langkawi Mall, 07000 Langkawi, Kedah T  04 - 969 8701 / 8702 / 8703 F  04 - 966 1620 PERTUBUHAN KESELAMATAN SOSIAL No.
30 & 31, Lengkok Cempaka 1 Persiaran Cempaka, Bandar Aman Jaya 08000 Sg.

Petani, Kedah T  04 - 448 1200 F  04 - 442 9392 PERTUBUHAN KESELAMATAN SOSIAL Wisma PERKESO 582 & 583, Lorong Kemuning 1 Taman Kemuning, 09000 Kulim, Kedah T  04 - 496 2203 F  04 - 496 2203 PERLIS PERTUBUHAN KESELAMATAN SOSIAL PEJABAT PERKESO NEGERI No.
6A & 8A, Jalan Hospital 01000 Kangar, Perlis T  04 - 976 7100 F  04 - 976 9877 LAPORAN TAHUNAN DIREKTORI PEJABAT PERKESO DIRECTORY OF SOCSO OFFICES PERAK MELAKA PERTUBUHAN KESELAMATAN SOSIAL PEJABAT PERKESO NEGERI Wisma PERKESO No.

83, Jalan Hospital 30450 Ipoh, Perak T  05 - 254 5487 / 253 8477 F  05 - 255 7693 PERTUBUHAN KESELAMATAN SOSIAL No.

2 & 4, Persiaran Taiping 34000 Taiping, Perak T  05 - 805 7050 F  05 - 807 8680 / 0051 PERTUBUHAN KESELAMATAN SOSIAL No.
8E/8F, Plot 3000 & 3001 Jalan Raja Chulan, 33000 Kuala Kangsar, Perak T  05 - 773 3000 / 776 5930 F  05 - 776 7292 / 0168 PERTUBUHAN KESELAMATAN SOSIAL No.

8 - 10, Medan Sri Intan Jalan Sekolah, 36000 Teluk Intan, Perak T  05 - 622 1935 F  05 - 622 1946 / 621 0892 PERTUBUHAN KESELAMATAN SOSIAL Lot 5399, No.
6 & 7, Jalan Bidor 35000 Tapah, Perak T  05 - 401 1226 F  05 - 401 5226 PERTUBUHAN KESELAMATAN SOSIAL No 125 & 126 Jalan PPMP 3/3 Pusat Perniagaan Manjung Point 32040 Sri Manjung, Perak T  05 - 688 2600 F  05 - 688 2731 NEGERI SEMBILAN PERTUBUHAN KESELAMATAN SOSIAL PEJABAT PERKESO NEGERI Wisma PERKESO Lot 3757, No.

52, Jalan Sungai Ujong 70000 Seremban, Negeri Sembilan T  06 - 766 9000 F  06 - 761 2402 / 2404 PERTUBUHAN KESELAMATAN SOSIAL No.
8 & 9, Jalan Melang 1 , Pusat Komersial Melang 72000 Kuala Pilah, Negeri Sembilan T  06 - 482 1934 / 1935 F  06 - 481 4763 / 484 2064 PERTUBUHAN KESELAMATAN SOSIAL PEJABAT PERKESO NEGERI Wisma PERKESO Jalan Persekutuan MITC Ayer Keroh, Hang Tuah Jaya 75450 Melaka T  06 - 251 6888 F  06 - 232 6587 JOHOR PERTUBUHAN KESELAMATAN SOSIAL PEJABAT PERKESO NEGERI Wisma PERKESO No.
26, Jalan Susur 5 Off Jalan Tun Abdul Razak, Larkin 80200 Johor Bahru, Johor T  07 - 225 6600 / 6000 F  07 - 223 3180 / 3190 PERTUBUHAN KESELAMATAN SOSIAL No.

34 & 35, Taman Tun Dr. Ismail Jalan Bakri 84000 Muar, Johor T  06 - 954 2164 / 2771 F  06 - 954 2254 PERTUBUHAN KESELAMATAN SOSIAL No.

16 & 17, Jalan Setia Jaya Taman Setia Jaya 83000 Batu Pahat, Johor T  07 - 433 1333 F  07 - 432 2724 / 431 3009 PERTUBUHAN KESELAMATAN SOSIAL No.
28, Jalan Duku 86000 Kluang, Johor T  07 - 773 3481 / 7481 F  07 - 773 9437 / 772 5573 PERTUBUHAN KESELAMATAN SOSIAL No.
13, Jalan Emas Taman Batu Hampar 85000 Segamat, Johor T  07 - 933 3300 F  07 - 932 4490 17 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION DIREKTORI PEJABAT PERKESO DIRECTORY OF SOCSO OFFICES PAHANG TERENGGANU PERTUBUHAN KESELAMATAN SOSIAL PEJABAT PERKESO NEGERI Wisma PERKESO Jalan Mat Kilau 25000 Kuantan, Pahang T  09 - 565 8000 F  09 - 565 8001 / 8040 PERTUBUHAN KESELAMATAN SOSIAL PEJABAT PERKESO NEGERI Wisma PERKESO Lot 2467, Jalan Air Jernih 20538 Kuala Terengganu T  09 - 632 5000 F  09 - 623 3346 / 632 5005 PERTUBUHAN KESELAMATAN SOSIAL No.
19 & 21, Jalan Sudirman 3 Bandar Baru Seri Semantan 28000 Temerloh, Pahang T  09 - 290 1702 F  09 - 296 2415 PERTUBUHAN KESELAMATAN SOSIAL TB – P4, Pusat Perniagaan Ketari Jalan Ketari 28700 Bentong, Pahang T  09 - 222 1827 F  09 - 222 0408 PERTUBUHAN KESELAMATAN SOSIAL Lot PT 16086 & Lot PT 16087 Taman Chukai Utama Jalan Kubang Kurus 24000 Kemaman, Terengganu T  09 - 850 2054 / 2057 F  09 - 858 1068 PERTUBUHAN KESELAMATAN SOSIAL Lot 8433, Jalan Yahya Ahmad 23000 Dungun, Terengganu T  09 - 842 3301 / 3304 F  09 - 845 8290 KELANTAN SARAWAK PERTUBUHAN KESELAMATAN SOSIAL PEJABAT PERKESO NEGERI Wisma PERKESO PT 304 - 307 Seksyen 22 Jalan Kota Darul Naim 15538 Kota Bharu, Kelantan T  09 - 745 6666 F  09 - 748 0737 PERTUBUHAN KESELAMATAN SOSIAL Lot 2441, Mukim Bandar Kuala Krai Bandar Kuala Krai 18000 Kuala Krai, Kelantan T  09 - 960 2120 F  09 - 966 4737 18 PERTUBUHAN KESELAMATAN SOSIAL PEJABAT PERKESO NEGERI Wisma PERKESO Lot 436, Section 54 No.
52, Travilion Commercial Centre Jalan Padungan, 93100 Kuching, Sarawak T  082 - 221 666 F  082 - 421 940 PERTUBUHAN KESELAMATAN SOSIAL Lot 1184 & 1185, Blok 9 M.C.L.D Miri Water Front Commercial Centre 98000 Miri, Sarawak T  085 - 419 800 F  085 - 422 296 PERTUBUHAN KESELAMATAN SOSIAL 4D, Jalan Sabu, Peti Surat 301 95008 Sri Aman, Sarawak T  083 - 322 660 F  083 - 325 686 PERTUBUHAN KESELAMATAN SOSIAL No.
SL6, Lot 2141 New Township Extension, Jalan Green 96400 Mukah Sarawak T  084 - 873 530 F  084 - 873 531 PERTUBUHAN KESELAMATAN SOSIAL No.

3, Sublot 5, Jalan Nenas 96100 Sarikei, Sarawak T  084 - 654 611 F  084 - 654 612 PERTUBUHAN KESELAMATAN SOSIAL No.

180, Lot 3466, Tingkat Bawah, Tingkat 1 & 2 Parkcity Commerce Square Jalan Tun Ahmad Zaidi, P.O Box 957 97008 Bintulu, Sarawak T  086 - 334 617 F  086 - 331 042 PERTUBUHAN KESELAMATAN SOSIAL No.
1 – 5, Lorong Pahlawan 7 Jalan Pahlawan 96000 Sibu, Sarawak T  084 - 213 066/067 F  084 - 212 350 PERTUBUHAN KESELAMATAN SOSIAL Tingkat Bawah, Tingkat 1 & 2 Di Sublot 8, Lot 3125, Blok 13 Menuan Land District, Peti Surat 4351 96800 Kapit, Sarawak T  084 - 797 287 F  084 - 799 287 PERTUBUHAN KESELAMATAN SOSIAL Lot 1083, Jalan Buangsiol Limbang Town District 98700 Limbang, Sarawak T  085 - 210 742 F  085 - 210 741 PERTUBUHAN KESELAMATAN SOSIAL Sublot 9 & 10, Lot 372, Serian Town District, 94700 Serian, Sarawak.
T  082 - 875 057 F  082 - 874 500 LAPORAN TAHUNAN DIREKTORI PEJABAT PERKESO DIRECTORY OF SOCSO OFFICES SABAH PERTUBUHAN KESELAMATAN SOSIAL PEJABAT PERKESO NEGERI Wisma PERKESO No.

11, Lorong Sempelang Tanjung Aru 88100 Kota Kinabalu, Sabah T  088 - 517 800 F  088 - 245 819 PERTUBUHAN KESELAMATAN SOSIAL Tingkat 1, Bangunan Public Bank Jalan Merdeka, Peti Surat 80394 87014 Wilayah Persekutuan Labuan T  087 - 414 535 F  087 - 424 613 PERTUBUHAN KESELAMATAN SOSIAL No.
4294 & 4295, Lot 1 & 2, Jalan Budi 91000 Tawau, Sabah T  089 - 779 522 / 220 F  089 - 778 441 PERTUBUHAN KESELAMATAN SOSIAL MDLD 3827 Fajar Centre Peti Surat 61193 91120 Lahad Datu, Sabah T  089 - 889 576 / 882 627 F  089 - 884 272 PERTUBUHAN KESELAMATAN SOSIAL Tingkat 1 & 2, Lot 22, Blok B ADIKA Commercial Complex, Peti Surat 704 89008 Keningau, Sabah T  087 - 332 578 F  087 - 336 722 PERTUBUHAN KESELAMATAN SOSIAL Lot 203 & 204, Blok 23 Fasa 3, Bandar Prima Batu 4, 90000, Sandakan, Sabah T  089 - 219 937 F  089 - 272 507 PERTUBUHAN KESELAMATAN SOSIAL Blok A1, Lot No.
2, Tingkat Bawah, 1 & 2 Bandau Commercial Centre 89108 Kota Marudu, Sabah T  088 - 661 317 F  088 - 661 308 PERTUBUHAN KESELAMATAN SOSIAL No.
2, Ground Floor, Block A Beaufort Squara Avenue 2 89800 Beaufort, Sabah T  087 - 223 585 F  087 - 221 585 19 “ Kami sentiasa membantu kerana pelanggan adalah keutamaan kami We are always willing to help as our clients are ” our priority 20 LAPORAN TAHUNAN SALURAN KHIDMAT PELANGGAN CUSTOMER SERVICE CHANNELS Talian Khidmat Pelanggan Customer Service Careline 1 300 22 8000 Laman Sesawang Website www.perkeso.gov.my SMS dengan menaip PERKESO ADUAN jarak (pertanyaan anda) jarak (nombor kad pengenalan) Hantar ke SMS to PERKESO ADUAN space (your query) space (I.C.
Number) Send to 15888 SISPAA Sistem Pengurusan Aduan Awam Saluran Aduan / Pertanyaan, sila layari For complaints / enquiries perkeso.spab.gov.my perkeso@perkeso.gov.my Laman Sesawang Sosial Social websites perkeso perkeso perkeso.official goo.gl/HDs95M Hari Bertemu Pelanggan Setiap hari Selasa serta Khamis pertama setiap bulan di Ibu Pejabat dan semua Pejabat PERKESO Meet The Client's Day Every Tuesday and first Thursday of every month at all SOCSO offices, including the Headquarters Semak maklumat terkini mengenai PERKESO Muat turun aplikasi ‘‘iperkeso’’ ke dalam telefon anda melalui aplikasi ‘Play Store’ (versi Android) dengan carian perkataan ‘PERKESO’ dan klik ‘PASANG’ For Latest Information on SOCSO Download ‘‘iperkeso’’ via your mobile application through ‘Play Store’ (Android version) with search of words ‘PERKESO’ and clicks ‘STORE’ 21 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PIAGAM PELANGGAN CLIENT’S CHARTER SKIM BENCANA PEKERJAAN DAN SKIM KEILATAN [AKTA 4] EMPLOYMENT INJURY SCHEME AND INVALIDITY SCHEME [ACT4] Membayar Faedah Hilang Upaya Sementara kepada pekerja yang terbencana dalam tempoh 5 hari selepas semua maklumat dan dokumen yang diperlukan Iengkap diterima Membayar Faedah Hilang Upaya Kekal kepada pekerja yang terbencana dalam tempoh 7 hari selepas semua maklumat dan dokumen yang diperlukan Iengkap diterima Membayar Faedah Orang Tanggungan kepada orang tanggungan dalam tempoh 7 hari selepas semua maklumat dan dokumen yang diperlukan Iengkap diterima To pay Temporary Disablement Benefit to injured employees within 5 days upon receipt of all relevant information and completed documents To pay Permanent Disablement Benefit to injured employees within 7 days upon receipt of all relevant information and completed documents.
To pay Dependants’ Benefit to beneficiaries within 7 days upon receipt of all relevant information and completed documents Membayar Pencen Ilat kepada pekerja yang Iayak dalam tempoh 7 hari selepas semua maklumat dan dokumen yang diperlukan Iengkap diterima Membayar Pencen Penakat kepada orang tanggungan dalam tempoh 7 hari selepas semua maklumat dan dokumen yang diperlukan Iengkap diterima To pay Invalidity Pension to eligible employees within 7 days upon receipt of all relevant information and completed documents JANJI KAMI OUR PROMISE To pay Survivors’ Pension to beneficiaries within 7 days upon receipt of all relevant information and completed documents Membayar Faedah Pengurusan Mayat kepada waris pekerja yang layak dalam tempoh 3 hari selepas semua maklumat dan dokumen yang diperlukan Iengkap diterima Mendaftar Majikan dan Pekerja Baharu serta memberi nombor kod majikan PERKESO dalam tempoh 1 hari selepas semua maklumat dan dokumen yang diperlukan Iengkap diterima Mengeluarkan Surat Akuan Penerimaan Aduan kepada pengadu dalam tempoh 3 hari daripada tarikh aduan diterima To pay Funeral Benefit to eligible beneficiaries within 3 days upon receipt of all relevant information and completed documents To Register New Employers and Employees and issue the employer’s code number within 1 day upon receipt of all relevant information and completed documents To issue an Acknowledgement Letter to complainant within 3 days from the date a complaint is lodged 22 LAPORAN TAHUNAN PIAGAM PELANGGAN CLIENT’S CHARTER SISTEM INSURANS PEKERJAAN [AKTA 800] EMPLOYMENT INSURANCE SYSTEM [ACT 800] AKTIVITI ACTIVITY  Memproses dan membayar Elaun Mencari Pekerjaan (EMP) kepada pemohon yang layak di bawah Sistem Insurans Pekerjaan (SIP) dalam tempoh 14 hari selepas semua dokumen diperlukan lengkap diterima.
 To process and pay the Job Search Allowance (JSA) to applicants who are qualified under the Employment Insurance System (EIS) within 14 days after the receipt of all the completed documents required.

 Memproses dan membayar Elaun Pendapatan Berkurangan (EPB) kepada pemohon yang layak di bawah Sistem Insurans Pekerjaan (SIP) dalam tempoh 14 hari selepas semua dokumen diperlukan lengkap diterima.
 To process and pay the Reduced Income Allowance (RIA) to applicants who are qualified under the Employment Insurance System (EIS) within 14 days after the receipt of all the completed documents required.

 Memproses dan membayar Elaun Latihan (EL) kepada pemohon yang layak di bawah Sistem Insurans Pekerjaan (SIP) dalam tempoh 14 hari selepas semua dokumen diperlukan lengkap diterima.
 To process and pay the Training Allowance (TA) to applicants who are qualified under the Employment Insurance System (EIS) within 14 days after the receipt of all the completed documents required.

 Memproses dan membayar Elaun Bekerja Semula Awal (EBSA) kepada pemohon yang layak di bawah Sistem Insurans Pekerjaan (SIP) dalam tempoh 14 hari selepas semua dokumen diperlukan lengkap diterima.
 To process and pay the Early Reemployment Allowance (ERA) to applicants who are qualified under the Employment Insurance System (EIS) within 14 days after the receipt of all the completed documents required.

 Memproses Fi / Yuran latihan (FL) kepada pemohon yang layak di bawah Sistem Insurans Pekerjaan (SIP) dalam tempoh 14 hari selepas semua dokumen diperlukan lengkap diterima.
 To process the Training Fee (TF) for applicants who are qualified under the Employment Insurance System (EIS) within 14 days after the receipt of all the completed documents required.
23 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PIAGAM PELANGGAN CLIENT’S CHARTER SKIM KESELAMATAN SOSIAL PEKERJAAN SENDIRI [AKTA 789] SELF-EMPLOYMENT SOCIAL SECURITY SCHEME [ACT 789] PENDAFTARAN REGISTRATION Membuat pendaftaran Orang Berinsurans Bekerja Sendiri yang layak serta memberi nombor kod pendaftaran dalam tempoh 1 hari selepas semua maklumat dan dokumen yang diperlukan lengkap diterima.
To register eligible Self-Employed Insured Persons as well as provide the registration code number within 1 day after receiving all the information and completed documents required.
FAEDAH BENEFIT  Memproses dan membayar Faedah Hilang Upaya Sementara kepada Orang Berinsurans Bekerja Sendiri yang terbencana dalam tempoh 5 hari selepas semua maklumat dan dokumen yang diperlukan lengkap diterima;  To process and pay the Temporary Disablement Benefit to Self-Employed Insured Persons who are injured, within 5 days after receiving all the information and completed documents required.
 Memproses dan membayar Faedah Hilang Upaya Kekal kepada Orang Berinsurans Bekerja Sendiri yang terbencana dalam tempoh 7 hari selepas semua maklumat dan dokumen yang diperlukan lengkap diterima  To process and pay the Permanent Disablement Benefit to Self-Employed Insured Persons who are injured, within 7 days after receiving all the information and completed documents required.
 Memproses dan membayar Faedah Orang Tanggungan kepada orang tanggungan kepada Orang Berinsurans Bekerja Sendiri dalam tempoh 7 hari selepas semua maklumat dan dokumen yang diperlukan lengkap diterima;  To process and pay the Dependant’s Benefit to dependants of Self-Employed Injured Persons within 7 days after receiving all the information and completed documents required.
 Memproses dan membayar Faedah Pengurusan Mayat kepada waris Orang Berinsurans Bekerja Sendiri yang layak dalam tempoh 3 hari selepas semua maklumat dan dokumen yang diperlukan lengkap diterima;  To process and pay the Funeral Benefit to the next-of- kin of Self-Employed Insured Persons who qualify, within 3 days after receiving all the information and completed documents required.
24 LAPORAN TAHUNAN NILAI KORPORAT, VISI, MISI DAN OBJEKTIF CORPORATE VALUES, VISION, MISSION AND OBJECTIVE NILAI KORPORAT, VISI, MISI DAN OBJEKTIF CORPORATE VALUES, VISION, MISSION AND OBJECTIVE N ILAI VALUE VISI VISION PERKESO PRIHATIN adalah budaya kami yang disemai bersama nilai-nilai murni sejagat agar aspirasi keprihatinan dapat direalisasikan dalam meningkatkan penyampaian perkhidmatan demi kesejahteraan pelanggan PERKESO PRIHATIN is our culture that has been cultivated together with universal good values so that the aspiration to be caring can be realised in improving the delivery of services for the sake of the clients’ wellbeing Peneraju Keselamatan Sosial Yang Dinamik, Unggul dan Cemerlang To Become The Premier, Dynamic and Outstanding Leader in Social Security MIS I M IS SI ON OBJEKTIF OBJECTIVE Memberi perlindungan keselamatan sosial kepada Orang Berinsurans dan tanggungan mereka menerusi skim- skim keselamatan sosial serta meningkatkan kesedaran keselamatan dan kesihatan pekerjaan bagi meningkatkan kesejahteraan sosial Orang Berinsurans Menyediakan perlindungan keselamatan sosial kepada semua Orang Berinsurans dan tanggungan mereka menerusi skim-skim keselamatan sosial berasaskan konsep masyarakat penyayang selaras dengan Dasar Pembangunan Negara dan Wawasan 2020 To provide social security protection to Insured Persons and their dependants through social security schemes, and to increase awareness of occupational safety and health that will ultimately improve the Insured Persons’ social wellbeing To provide social security protection to all Insured Persons and their dependants through social security schemes based on the concept of a caring society in line with the National Development Policy and Vision 2020 25 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION NILAI TERAS BERSAMA SHARED CORE VALUES Merealisasikan Pelan Strategik PERKESO 2016 - 2020 didukung oleh nilai-nilai teras bersama seluruh warga PERKESO.
Mengota janji dan sentiasa berpegang kepada asas utama Perkhidmatan Awam seperti integriti dan semangat berpasukan.

Menyemai nilai mulia seperti SENYUM, SAPA, SALAM, SANTUN dan PRIHATIN (S4P) di samping turut berpegang kepada lima Nilai Teras Bersama dalam mencapai visi dan misi yang dijanjikan.
Nilai Teras Bersama iaitu: ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Realising the SOCSO Strategic Plan 2016 - 2020 supported by the shared core values of all SOCSO staff.

Keeping our promises and always upholding the main tenets of Public Service such as integrity and teamwork.
Instilling good values such as SENYUM, SAPA, SALAM, SANTUN and PRIHATIN (S4P), in addition to upholding the five shared core values in working towards achieving the vision and mission promised.
The Shared Core Values are: KOMPETEN COMPETENT PRIHATIN CARING PELAN STRATEGIK PERKESO 2016 - 2020 SOCSO STRATEGIC PLAN 2016 - 2020 KETEPATAN ACCURACY INOVATIF INNOVATIVE FOKUS KEPADA PELANGGAN FOCUS ON CLIENTS 26 LAPORAN TAHUNAN NILAI TERAS BERSAMA SHARED CORE VALUES FOCUS ON CLIENTS An efficient organisation requires a workforce that is excellent in meeting the expectations of their clients.

The organisation focusses on clients by giving attention and priority in providing the best world-class service.
CARING Establishing and cultivating a culture of caring, quality human resources, as well as adhering to the principles of humanity and professionalism.

A noble character and concern for all stakeholders and clients becomes our practice in order to provide excellent service and fulfill the aspirations of the people.

FOKUS KEPADA PELANGGAN Organisasi yang efisien memerlukan anggota yang cemerlang di dalam memenuhi ekspektasi para pelanggan.
Fokus kepada pelanggan dengan memberi perhatian dan tumpuan utama dalam memberi perkhidmatan yang terbaik bertaraf dunia.

COMPETENT Creating a spirit of competitiveness, as well as abilities and capabilities as a Social Security Practitioner with great potential, effective communications and cooperativeness gives great meaning and implication to positive achievements and improvement of the quality of service.
ACCURACY Always increase the value of competency and act with full commitment being precise by utilising specific expertise in the implementation of proposed solutions through the process of improving each task that one is responsible for in order to achieve the output and outcome targeted.
INNOVATIVE Always prepared, skilful and rich with constructive ideas, inspiring new, clever and sound ideas in the efforts towards improvement, reformation and change according to the environment and demands of the time.

PRIHATIN Mempersiap dan membentuk budaya prihatin, sumber manusia yang berkualiti, berpegang kepada nilai kemanusiaan dan prinsip profesionalisme.
Keperibadian mulia serta keprihatinan kepada semua pihak berkepentingan dan pelanggan menjadi amalan bagi membawa perkhidmatan yang cemerlang dan memenuhi aspirasi rakyat.

KOMPETEN Mewujudkan semangat daya saing, berkebolehan, keupayaan sebagai pengamal keselamatan sosial berpotensi, berkomunikasi secara efektif, bekerjasama antara satu sama lain, memberikan makna dan implikasi besar kepada pencapaian yang positif dan peningkatan kualiti perkhidmatan.
KETEPATAN Sentiasa meningkatkan nilai kompetensi serta bertindak dengan penuh komitmen, tepat dengan memanfaatkan kepakaran khusus apabila melaksanakan cadangan penyelesaian menerusi proses penambahbaikan setiap tugasan yang dipertanggungjawabkan bagi menghasilkan output dan outcome yang disasarkan.
INOVATIF Sentiasa bersedia, berketerampilan dan kaya dengan idea yang kreatif mengilhamkan idea yang bernas, baharu dan bijaksana dalam mengusahakan, penambahbaikan, pembaharuan sesuai dengan persekitaran dan tuntutan masa.

27 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION SOROTAN PERISTIWA BERSEJARAH PERKESO 1969 - 2018 SOCSO CHRONOLOGY OF EVENTS 1969 - 2018 1969 02.04.1969 – Akta Keselamatan Sosial Pekerja, 1969 mendapat perkenan Diraja.
– The Employees’ Social Security Act, 1969 received the Royal Assent.

1971 01.10.1971 – Pertubuhan Keselamatan Sosial (PERKESO) ditubuhkan sebagai sebuah Jabatan Kerajaan di bawah Kementerian Buruh.

– The Social Security Organization (SOCSO) was established as a Government Department under the Ministry of Labour.

– Pelaksanaan skim perlindungan PERKESO yang pertama bermula di Johor Bahru.

– Implementation of the first SOCSO protection scheme in Johor Bahru.
– Majikan yang mempunyai sekurang-kurangnya 5 orang pekerja, bergaji RM500 dan ke bawah layak mendaftar dan mencarum.

– Employees with a salary of RM500 and below became eligible for contribution with SOCSO in the case of employers having 5 or more employees.

– Majikan membayar caruman bulanan pekerja menggunakan setem caruman.

– Employers began paying the employees’ monthly subscription using contribution stamps.

– Syarikat Jackson & Masacorale merupakan majikan pertama berdaftar dengan PERKESO.
Manakala Encik Mohd Taib bin Hassan adalah pekerja pertama yang didaftarkan oleh majikan dengan PERKESO.

– Jackson & Masacorale become the first employer to be registered with SOCSO.

Mr. Mohd Taib bin Hassan became the first employee registered by his employer with SOCSO.

1974 – Pencen Ilat mula diperkenalkan dan pelaksanaan skim perlindungan PERKESO di Kuching, Sarawak dan Kota Kinabalu, Sabah.
– The Invalidity Pension was first introduced and the SOCSO protection scheme was implemented in Kuching, Sarawak and Kota Kinabalu, Sabah.

– Pencen Ilat diperluaskan ke 14 buah pejabat PERKESO di seluruh negara termasuk di Sabah dan Sarawak.

– The Invalidity Pension was expanded to 14 SOCSO offices nationwide including Sabah and Sarawak.
1980 01.10.1980 – Skim perlindungan PERKESO diperluaskan ke seluruh Semenanjung Malaysia meliputi semua perusahaan yang mempunyai 5 orang pekerja atau lebih dan bergaji tidak melebihi RM500 sebulan.

– SOCSO protection scheme was successfully implemented throughout Peninsular Malaysia, covering all industries having 5 or more employees with wages of not more than RM500 per month.

– Bayaran Faedah Pengurusan Mayat dinaikkan kepada RM500.

Payment of Funeral Benefit was increased to RM500.


28 LAPORAN TAHUNAN SOROTAN PERISTIWA BERSEJARAH PERKESO 1969 - 2018 SOCSO CHRONOLOGY OF EVENTS 1969 - 2018 1984 01.11.1984 – Pekerja-pekerja dalam Badan Berkanun dan Pihak Berkuasa Tempatan yang telah memilih Skim Baru atau dilantik atau terikat di bawah Skim Baru dikecualikan daripada liputan PERKESO.
– SOCSO exempted specific employees of statutory bodies and local authorities who had opted for the New Scheme or were appointed or bound under the New Scheme from SOCSO coverage.

1985 01.01.1985 – Pencen Penakat mula diperkenalkan.

– The Survivors’ Pension was first introduced on 1st January.

– Faedah Pengurusan Mayat telah ditingkatkan dari RM500 kepada RM1,000.

– Funeral Benefit was increased from RM500 to RM1,000.
– Semua pekerja bergaji RM1,000 dan ke bawah adalah layak untuk mencarum dengan PERKESO bagi majikan yang mempunyai 5 orang dan lebih pekerja.

– All employees with a salary of RM1,000 and below became eligible to contribute to SOCSO, in the case of employers with 5 or more employees.

– Kadar harian minima Faedah Hilang Upaya Sementara dan Kekal dinaikkan daripada RM2.50 kepada RM8.00.

– The minimum daily rate for Temporary and Permanent Disablement Benefits was increased from RM2.50 to RM8.00.
01.07.1985 – PERKESO bertukar status menjadi sebuah Badan Berkanun.

– SOCSO becomes a Statutory Body.

1987 01.08.1987 – Skim perlindungan PERKESO dilaksanakan di seluruh Sabah dan Sarawak.

– SOCSO protection scheme was implemented throughout Sabah and Sarawak.

– Takrif anak diperluaskan meliputi semua kategori anak termasuk anak angkat di bawah umur 21 tahun.

– The definition of “child” was expanded to include all categories including adopted children under the age of 21 years.
– Melonggarkan syarat kebergantungan bagi duda dan ibu bapa bagi kelayakan Pencen Penakat dan Faedah Orang Tanggungan.

– Conditions for dependence, in the case of widowers and parents, were liberalised in respect of eligibility for Survivors’ Pension and Dependant’s Benefits.

– Memperluaskan liputan akta kepada majikan yang menggaji 5 orang atau lebih tanpa mengira had gaji.

Walau bagaimanapun, hanya pekerja yang bergaji RM1,000 ke bawah sahaja yang layak diliputi.
– Coverage of the Act was expanded to include employers having 5 or more employees regardless of salary limits.

However, only employees with a salary of RM,1000 and below were eligible for coverage.

29 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION SOROTAN PERISTIWA BERSEJARAH PERKESO 1969 - 2018 SOCSO CHRONOLOGY OF EVENTS 1969 - 2018 1992 – PERKESO telah diasingkan daripada Sistem Saraan Baru Kerajaan dan Sistem Saraan Baru PERKESO telah diperkenalkan.
– SOCSO was removed from the New Government Remuneration System and a new SOCSO Remuneration System was introduced.

01.01.1992 – Perlindungan kemalangan perjalanan (kemalangan perjalanan pergi dan balik kerja) telah diperkenalkan.

– Commuting accident (accidents during the commute to and from work) was introduced.

– Jangka masa kelayakan bagi Skim Pencen Ilat dan Bantuan Ilat adalah dikurangkan dari 36 bulan kepada 24 bulan.
– The qualifying period for Invalidity Pension and Invalidity Grant was reduced from 36 months to 24 months.

01.07.1992 – Semua pekerja bergaji RM2,000 dan ke bawah adalah layak untuk mencarum dengan PERKESO walaupun majikan mempunyai seorang pekerja.

Manakala, pekerja yang bergaji melebihi RM2,000 adalah diberi pilihan untuk mencarum.

– All employees with a salary of RM2,000 and below became eligible to contribute to SOCSO regardless of the number of employees that the employer has.
Employees with a salary of more than RM2,000 were given the option to contribute.

1993 01.04.1993 – Semua pekerja asing dikecualikan dari dilindungi oleh Akta Keselamatan Sosial Pekerja 1969.

– All foreign workers were excluded from coverage under the Employees’ Social Security Act 1969.

1996 – Kadar bulanan minimum bagi Pencen Ilat dan kadar bulanan penuh Pencen Penakat dinaikkan dari RM171.43 kepada RM192.86.
– The minimum monthly rate for Invalidity Pension and the full monthly rate for Survivors’ Pension were increased from RM171.43 to RM192.86.

– Kadar harian minimum Faedah Hilang Upaya Sementara, Faedah Hilang Upaya Kekal dan Faedah Orang Tanggungan dinaikkan kepada RM9.00.

– The minimum daily rate for Temporary Disablement Benefit, Permanent Disablement Benefit and Dependants’ Benefit was increased to RM9.00.
1997 02.05.1997 – Faedah Pendidikan telah diperkenalkan dengan peruntukan sejumlah RM30 juta dan bemula dengan seramai 49 orang peminjam.

– Education Benefit was introduced with an allocation of RM30 million.

The programme began with 49 borrowers.

30 LAPORAN TAHUNAN SOROTAN PERISTIWA BERSEJARAH PERKESO 1969 - 2018 SOCSO CHRONOLOGY OF EVENTS 1969 - 2018 1998 01.01.1998 – Faedah Pengurusan Mayat telah dinaikkan kepada RM1,500.

– Funeral Benefit was increased to RM1,500.


1999 – Kadar bulanan minimum bagi Pencen Ilat dan kadar bulanan penuh Pencen Penakat dinaikkan kepada RM250.

– The minimum monthly rate for Invalidity Pension and full monthly rate for Survivors’ Pension were increased to RM250.00.

– Kadar harian minimum Faedah Hilang Upaya Sementara, Faedah Hilang Upaya Kekal dan Faedah Orang Tanggungan dinaikkan kepada RM10.00.
– The minimum daily rate for Temporary Disablement Benefit, Permanent Disablement Benefit and Dependants’ Benefit was increased to RM10.00.

2000 01.01.2000 – Rawatan dialisis diperkenalkan sebagai satu kemudahan di bawah skim perlindungan PERKESO.

– Dialysis treatment is introduced as a facility under the SOCSO protection scheme.

01.05.2000 – Pindaan Akta Keselamatan Sosial Pekerja 1969 berkenaan siling gaji pekerja telah dinaikkan dari RM2,000 kepada RM3,000 sebulan.
– Amendments to the Employee’s Social Security Act 1969 on employee salary ceiling have been raised from RM2,000 to RM3,000 per month.

– Duda / balu yang menerima pencen jika berkahwin semula, pencen yang diterima terus dikekalkan.

– Widowed who receive pension if remarried, the pension received continues to be maintained.

– Duda / balu layak mendapat Pencen Penakat atau Faedah Orang Tanggungan tanpa mengira tahap kebergantungan.
– Widows / widowers are entitled to a Survivors' Pension or Benefits of the Dependent regardless of the degree of dependence.

2006 01.03.2006 – Perlaksanaan tindakan pengkompaunan di bawah AKSP, 1969 dan Peraturan – Keselamatan Sosial Pekerja (Pengkompaunan Kesalahan) 2006.
Implementation of compounding of offences under the Employees’ Social Security Act 1969 and the Employees’ Social Security (Compounding of Offences) Regulations 2006 2007 – Program pemulihan Return To Work telah diperkenalkan oleh PERKESO.

– The “Return To Work” Rehabilitation programme was introduced by SOCSO.
31 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION SOROTAN PERISTIWA BERSEJARAH PERKESO 1969 - 2018 SOCSO CHRONOLOGY OF EVENTS 1969 - 2018 2009 01.01.2009 – Caj perkhidmatan bagi pinjaman pendidikan PERKESO diturunkan dari 4% kepada 2% setahun.

– Service charge for SOCSO Education Loan was reduced from 4% to 2% per annum.

15.07.2009 – PERKESO telah beralih dan mengamalkan Persijilan MS ISO 9001:2008.

– SOCSO shifted and began practising MS ISO 9001:2008 certification.
2013 01.01.2013 – PERKESO memperkenalkan Program Saringan Kesihatan untuk pemeriksaan kesihatan percuma kepada Orang Berinsurans yang berumur melebihi 40 tahun dan ke atas.

– SOCSO introduces the Health Screening Programme for free to Insured Persons aged over 40 years and above.

2014 01.10.2014 – Pusat Rehabilitasi PERKESO mula beroperasi di Bandar Hijau, Hang Tuah Jaya, Melaka.

– SOCSO Rehabilitation Center begins operating in Bandar Hijau, Hang Tuah Jaya, Melaka.
2015 01.07.2015 – Pejabat PERKESO Mukah, Sarawak mula beroperasi.

– Mukah SOCSO Office starts operation.

10.10.2015 – Pejabat PERKESO Limbang, Sarawak mula beroperasi.

– Limbang SOCSO Office starts operation.


2016 01.06.2016 – Akta Keselamatan Sosial Pekerja (Pindaan) 2016 berkenaan memperluaskan liputan perlindungan keselamatan sosial kepada semua pekerja tanpa tertakluk kepada had gaji mengikut takrifan pekerja serta menaikkan had siling caruman daripada RM3,000.00 kepada RM4,000.00 bagi maksud caruman dan pembayaran faedah.
– The Employees’ Social Security (Amendment) Act 2016 expanded coverage of social security protection to include all employees without any salary limit in accordance with the definition of employee.

The amended Act also raised the contribution ceiling from RM3,000.00 to RM4,000.00 for the purposes of contributions and payment of benefits.

– PERKESO telah berjaya menerima Penarafan 5 Bintang daripada MAMPU bagi tahun 2015 – 2016.

– SOCSO received the 5-star Rating from MAMPU for the year 2015 - 2016.
25.10.2016 – PERKESO telah mengadakan Majlis Pelancaran Penjenamaan Semula PERKESO di Menara PERKESO, Jalan Ampang.

– SOCSO held a ceremony to launch the Rebranding of SOCSO at the Main Lobby of Menara PERKESO, Jalan Ampang.
32 LAPORAN TAHUNAN SOROTAN PERISTIWA BERSEJARAH PERKESO 1969 - 2018 SOCSO CHRONOLOGY OF EVENTS 1969 - 2018 2017 21.04.2017 – Majlis Perasmian Pusat Rehabilitasi PERKESO Tun Abdul Razak telah disempurnakan oleh YAB Dato’ Sri Mohd Najib Tun Abdul Razak, Perdana Menteri Malaysia di Pusat Rehabilitasi PERKESO.

– Tun Abdul Razak SOCSO Rehabilitation Centre was officially opened by YAB Prime Minister of Malaysia at the PERKESO Rehabilitation Centre.
19.05.2017 – Kadar amaun Faedah Pengurusan Mayat dinaikkan daripada RM1,500 kepada RM2,000 berkuatkuasa mulai 1 Julai 2016 (tarikh kebelakang).

– The amount of Funeral Benefits increased from RM1,500 to RM2,000 with effect from 1 July 2016 (back dated).

22.05.2017 – Pejabat PERKESO Beaufort, Sabah mula beroperasi.

– The Beaufort SOCSO Office, Sabah starts operation.
01.06.2017 – Akta Keselamatan Sosial Pekerjaan Sendiri 2017 yang telah diluluskan oleh Parlimen dan diwartakan sebagai Akta 789 dilaksanakan.

– The Self-Employment Social Security Act 2017 was approved by the Parliament and was gazetted as Act 789 was enacted.

01.08.2017 – Pejabat PERKESO Kota Marudu, Sabah mula beroperasi.

– Kota Marudu SOCSO Office, Sabah starts operation.

2018 01.01.2018 01.10.2018 2 - 4.10.2018 – Akta Sistem Insurans Pekerjaan 2017 (Akta 800) dikuatkuasakan.
– The Employment Insurance System Act 2017 (Act 800) is enforced.

– Pejabat PERKESO Tanjong Karang mula beroperasi.

– Tanjong Karang SOCSO Office starts operation.

– PERKESO menjadi tuan rumah ISSA Regional Social Security Forum of Asia and the Pacific 2018 – SOCSO hosts ISSA Regional Social Security Forum of Asia and the Pacific 2018.
33 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PERUTUSAN PENGERUSI CHAIRMAN’S STATEMENT ZAKRI BIN MOHD KHIR Pengerusi Pertubuhan Keselamatan Sosial Chairman Social Security Organization 34 LAPORAN TAHUNAN PERUTUSAN PENGERUSI CHAIRMAN’S STATEMENT Assalamualaikum warahmatullahi wabarakatuh dan Salam Sejahtera.
Bagi pihak Lembaga Pertubuhan Keselamatan Sosial (PERKESO), saya selaku Pengerusi Lembaga dengan sukacitanya membentangkan Laporan Tahunan dan Penyata Kewangan yang telah diaudit bagi tahun kewangan berakhir 31 Disember 2018.

Assalamualaikum warahmatullahi wabarakatuh dan Salam Sejahtera.
On behalf of the Board of Directors of the Social Security Organization (SOCSO), I, as the Chairman, am pleased to present the audited Annual Report and Financial Statement for the financial year ending 31st December 2018.

SENARIO PERSEKITARAN EKONOMI Dengan pertumbuhan KDNK Benar Global pada kadar 3.6%, prestasi ekonomi dunia mengalami pertumbuhan ekonomi yang sederhana pada tahun 2018 berbanding tahun sebelumnya.
Gabungan faktor-faktor seperti peningkatan konflik perdagangan, harga komoditi yang tidak stabil serta dasar monetari dan keadaan pasaran kewangan yang semakin ketat telah menyebabkan pertumbuhan sederhana ekonomi serantau.

Secara amnya, peningkatan penyertaan dan pasaran tenaga kerja di negara ekonomi maju serta pertumbuhan pekerjaan telah meningkatkan aktiviti kepenggunaan.
Kadar inflasi di pasaran baru dan ekonomi membangun juga telah meningkat kepada 4.7% pada tahun 2018 disebabkan oleh faktor bekalan komoditi global yang berkurangan akibat ketegangan geopolitik.

––––––––––––––––––––––––––––––––––––––––––––––––– ECONOMIC ENVIRONMENTAL SCENARIO With the Actual Global GDP growth at a rate of 3.6%, the world’s economy experienced average growth in 2018 compared to the previous year.
A combination of factors such as an increase in trade conflict, unstable commodity prices as well as monetary policies and financial markets that are tighter have resulted in an average economic growth in the region.

In general, the increase in labour force participation and market in developed economies as well as employment growth has increased consumerism activities.
The rate of inflation in new markets and developing economies has also risen to 4.7% in 2018, due to a reduction in the global commodity supply factors caused by geopolitical tension.

35 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PERUTUSAN PENGERUSI CHAIRMAN’S STATEMENT EKONOMI MALAYSIA Ekonomi Malaysia pada tahun 2018 mengalami pertumbuhan sederhana secara amnya dengan peratusan pertumbuhan sebanyak 4.7% berbanding 5.9% pada tahun sebelumnya.
Kadar pertumbuhan yang memberangsangkan ini menggambarkan daya tahan ekonomi negara dalam menghadapi pelbagai cabaran luaran dan dalaman.

Secara keseluruhan, pertumbuhan ekonomi pada tahun ini adalah hasil daripada asas ekonomi Malaysia yang kukuh serta diversifikasi struktur ekonomi terutamanya dalam sektor perkhidmatan dan pembuatan.
Kadar inflasi telah berkurang daripada kadar purata 3.7% pada tahun 2017 kepada kadar purata 1% pada tahun 2018, hasil daripada dasar penggantungan pelarasan harga minyak domestik serta pertukaran cukai GST kepada kadar sifar dan kemudiannya, SST.

Selain itu, kadar pengangguran kekal stabil pada 3.4% daripada tenaga buruh aktif di mana terdapat peningkatan pekerja yang bekerja sendiri sebanyak 9.69% dari 2017 ke 2018 yang sejajar dengan trend Revolusi Perindustrian Keempat (Industri 4.0).
Perkembangan ini menekankan kepentingan penggubalan dasar yang pragmatik dalam mengurus risiko dan menyokong pertumbuhan ekonomi negara.

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– MALAYSIAN ECONOMY The Malaysian economy, in 2018, experienced an average growth in general, with a percentage growth of 4.7% compared to the 5.9% recorded in the previous year.

This encouraging growth rate reflects the country’s economic resilience in facing numerous external and internal challenges.
Overall, the economic growth this year is the result of a strong Malaysian economic foundation as well as diversification of the economic structure especially in the service and manufacturing sectors.

The inflation rate went down from an average rate of 3.7% in 2017 to an average rate of 1% in 2018, which resulted from the domestic oil price adjustment suspension policy as well as the change of GST to zero rate and subsequently to the SST.
In addition, the unemployment rate remained at 3.4% of the active labour force, in that there has been an increase in the number of self-employed persons by 9.69% from 2017 to 2018 in line with the Fourth Industrial Revolution trend (Industry 4.0).

This development emphasises the importance of pragmatic policy-making in managing risk and supporting the country’s economic growth.
36 2018 Ekonomi Malaysia mengalami pertumbuhan sederhana secara amnya dengan peratusan pertumbuhan sebanyak 4.7% berbanding 5.9% pada tahun sebelumnya.

Pertumbuhan ekonomi pada tahun ini adalah hasil daripada asas ekonomi Malaysia yang kukuh serta diversifikasi struktur ekonomi terutamanya dalam sektor perkhidmatan dan pembuatan.

2018 The Malaysian economy experienced an average growth in general, with a percentage growth of 4.7% compared to the 5.9% recorded in the previous year.
Overall, the economic growth this year is the result of a strong Malaysian economic foundation as well as diversification of the economic structure especially in the service and manufacturing sectors.
LAPORAN TAHUNAN PERUTUSAN PENGERUSI CHAIRMAN’S STATEMENT Jumlah hasil PERKESO bagi tahun 2018 meningkat sebanyak RM1,102.82 juta atau 22.26% kepada RM6,057.21 juta berbanding RM4,954.39 juta pada tahun 2017 SOCSO’s total revenue for 2018 increased by RM1,102.82 million or 22.26% to RM6,057.21 million compared to RM4,954.39 million in 2017 PRESTASI KEWANGAN Secara keseluruhannya, jumlah hasil PERKESO bagi tahun 2018 meningkat sebanyak RM1,102.82 juta atau 22.26% kepada RM6,057.21 juta berbanding RM4,954.39 juta pada tahun 2017.
Jumlah perbelanjaan PERKESO juga meningkat sebanyak RM839.82 juta atau 21.76% kepada RM4,699.46 juta berbanding RM3,859.64 juta pada tahun 2017.

Dengan itu, lebihan pendapatan PERKESO bagi tahun 2018 meningkat sebanyak RM263.00 juta atau 24.02% kepada RM1,357.75 juta berbanding RM1,094.75 juta pada tahun 2017.
Pendapatan caruman meningkat sebanyak RM740.72 juta atau 20.80% kepada RM4,301.67 juta berbanding RM3,560.97 juta pada tahun 2017, terutamanya berikutan keberkesanan aktiviti penguatkuasaan yang membawa kepada peningkatan bilangan majikan, pekerja dan pencarum aktif di bawah Skim Keselamatan Sosial Pekerjaan Sendiri.
Selain itu, peningkatan kutipan caruman ini juga mencerminkan tahap kesedaran yang kian meningkat dalam kalangan majikan, pekerja, pemandu teksi, e-hailing atau perkhidmatan seumpamanya mengenai tanggungjawab mereka untuk mencarum kepada PERKESO.

Ini adalah berikutan keberkesanan program dan kempen kesedaran yang dilaksanakan oleh PERKESO.

Di samping itu, pelaksanaan Sistem Insurans Pekerjaan mulai 1 Januari 2018 juga antara faktor yang menyumbang kepada pendapatan caruman PERKESO.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– FINANCIAL PERFORMANCE Overall, SOCSO’s total revenue for 2018 increased by RM1,102.82 million or 22.26% to RM6,057.21 million compared to RM4,954.39 million in 2017.

The total expenditure also increased by RM839.82 million or 21.76% to RM4,699.46 million, compared to RM3,859.64 million in 2017.
As such, SOCSO’s surplus income for 2018 rose by RM263.00 million or 24.02% to RM1,357.75 million compared to RM1094.75 million in 2017.

Contribution income increased by RM740.72 million or 20.80% to RM4,301.67 million compared to RM3,560.97 million in 2017, especially following the effectiveness of enforcement activities which led to the increase in number of employers, employees and active contributors under the Self-Employment Social Security Scheme.
In addition, the increase in contribution collection also reflects an increase in the level of awareness amongst employers, employees, taxi drivers as well as e-hailing or its like service providers on their responsibility to contribute to SOCSO.

This resulted from the efficiency of awareness programmes and campaigns carried out by SOCSO.

In addition, the implementation of the Employment Insurance System on 1st January 2018 was among the factors contributing to SOCSO’s contribution income.
37 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PERUTUSAN PENGERUSI CHAIRMAN’S STATEMENT 2018 Pendapatan pelaburan kasar meningkat sebanyak RM309.34 juta atau 24.53% kepada RM1,570.58 juta 2018 Gross investment income increased by RM309.34 million or 24.53% to RM1,570.58 million Pendapatan pelaburan kasar pula meningkat sebanyak RM309.34 juta atau 24.53% kepada RM1,570.58 juta berbanding RM1,261.24 juta pada tahun 2017, terutamanya berikutan peningkatan dalam keuntungan daripada aktiviti pelaburan, pendapatan faedah dan keuntungan belum realis daripada pertukaran nilai matawang asing.
Sementara itu, belanja tanggungan telah meningkat sebanyak RM454.90 juta atau 13.82% kepada RM3,747.08 juta pada tahun 2018 berbanding RM3,292.18 juta pada tahun sebelumnya berikutan peningkatan dalam bilangan kes-kes tuntutan faedah dan pelaksanaan bayaran pelarasan kos sara hidup mulai September 2017.
Belanja operasi turut meningkat sebanyak RM113.73 juta atau 19.96% kepada RM683.62 juta berbanding RM569.89 juta pada tahun 2017 terutamanya berikutan peningkatan dalam perbelanjaan emolumen serta perbelanjaan perkhidmatan dan bekalan pada tahun 2018.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Gross investment income increased by RM309.34 million or 24.53% to RM1,570.58 million compared to RM1,261.24 million in 2017, especially following the increase in profits from investments, interests and unrealised profits from foreign currency exchange.
Meanwhile, benefits expenditure increased by RM454.90 million or 13.82% to RM3,747.08 million in 2018, compared to RM3,292.18 million in the previous year following an increase in the number of benefits claims and payment of cost of living adjustment beginning September 2017.

Operating expenses has also increased by RM113.73 million or 19.96% to RM683.62 million compared to RM569.89 million in 2017 especially following an increase in emoluments as well as service and supply expenditures in 2018.
PRESTASI PULANGAN PELABURAN Aset Di Bawah Pengurusan (AUM) PERKESO telah meningkat sebanyak RM564.86 juta atau 2.14% daripada RM26,379.95 juta kepada RM26,944.81 juta pada tahun 2018.

Pertumbuhan tersebut disumbangkan terutamanya oleh kenaikan dalam caruman dan pulangan daripada pelaburan.

Strategi taktikal untuk semua kelas aset yang dilaksanakan pada tahun 2018 berjaya meningkatkan pulangan keseluruhan walaupun dalam keadaan pasaran yang mencabar dan tidak menentu.
Pendapatan yang dijana oleh aktiviti pelaburan telah meningkat sebanyak RM32.82 juta atau 2.60% daripada RM1,261.57 juta pada tahun 2017 kepada RM1,294.39 juta pada tahun 2018.

Jumlah tersebut adalah termasuk rosotnilai untuk ekuiti.

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– RETURNS ON INVESTMENT PERFORMANCE SOCSO’s Assets Under Management (AUM) increased by RM564.86 million or 2.14% from RM26,379.95 million to RM26,944.81 million in 2018.
This growth is contributed especially by the increase in contributions and returns on investment.

The tactical strategy for all classes of assets implemented in 2018 successfully increased overall returns despite the challenging and volatile market.

Income generated by investment increased by RM32.82 million or 2.60% from RM1,261.57 million in 2017 to RM1,294.39 million in 2018.

The said amount included impairment of equity.


38 LAPORAN TAHUNAN PERUTUSAN PENGERUSI CHAIRMAN’S STATEMENT MEMACU KECEMERLANGAN PERKESO menggunakan Pelan Strategik 2016 – 2020 sebagai dokumen induk dalam menjayakan perancangan program dan inisiatif bagi tempoh baki 2 tahun.

Program dan inisiatif serta sasaran dan outcome akan menjadi pengukur kepada pencapaian keseluruhan organisasi.
Keutamaan ditumpukan kepada keselamatan sosial pekerja dan menjaga kebajikan warga kerja dari peringkat yang paling rendah sehingga ke peringkat yang lebih tinggi.

Bagi membantu melancarkan matlamat dan misi PERKESO, sebanyak lima teras utama dibangunkan bagi memastikan serta menjamin hak pekerja dan majikan terpelihara.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– DRIVING EXCELLENCE SOCSO utilised the Strategic Plan 2016 – 2020 as the master document in realising planning programmes and initiatives for the remaining 2 years.

The programmes and initiatives as well as targets and outcomes will become the yardstick for the organisation overall achievements.
Priority is given to employees’ social security and maintaining the welfare of the workforce, from the lowest level up to higher levels.

To help in launching the goals and missions of SOCSO, five main cores are developed to ensure as well as guarantee that the rights of employees and employers are protected.
TERAS 1 MEMPERKASA KECEMERLANGAN DAN PEMBANGUNAN MODAL INSAN Untuk memperoleh kepakaran dan membangunkan bakat bagi menerajui organisasi; CORE 1 STRENGTHENING EXCELLENCE AND HUMAN CAPITAL DEVELOPMENT To acquire expertise and develop talent to lead the organisation; TERAS 2 MENTRANSFORMASI PERKHIDMATAN MENERUSI PENJENAMAAN Untuk memastikan kami terus meningkatkan penyampaian perkhidmatan bagi memenuhi harapan pelanggan; CORE 2 TRANSFORMING SERVICE THROUGH BRANDING To ensure that we continue to improve service delivery to fulfil customers’ expectations; TERAS 3 MEMPERKUKUH KEMAMPANAN DANA DAN TADBIR URUS Untuk menambah nilai kepada pemegang taruh dan meningkatkan pulangan pelaburan; CORE 3 CONSOLIDATING SUSTAINABILITY OF FUNDS AND GOVERNANCE To add value to stakeholders and improve investment returns; TERAS 4 MENINGKATKAN KESEJAHTERAAN SOSIAL PELANGGAN Untuk meningkatkan sosioekonomi Orang Berinsurans dan mendidik mereka mengenai pentingnya perlindungan keselamatan sosial serta memberikan input strategik kepada pembuat dasar bagi membangun dan melaksanakan rangka kerja keselamatan sosial yang menyeluruh; dan CORE 4 IMPROVING SOCIAL WELLBEING OF CUSTOMERS To improve the socio-economy of Insured Persons and educate them on the importance of social security protection, as well as providing strategic input to policy-makers in developing and implementing a comprehensive social security framework; and TERAS 5 MELESTARIKAN BUDAYA KREATIVITI, INOVASI DAN KUALITI Untuk memacu model penyampaian perkhidmatan dan memberikan tumpuan kepada inisiatif transformasi.
CORE 5 SUSTAINING A CULTURE OF CREATIVITY, INNOVATION AND QUALITY To spur the service delivery model and give focus on transformation of initiative.

39 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PERUTUSAN PENGERUSI CHAIRMAN’S STATEMENT Lima kecemerlangan strategik ini merangkumi setiap aspek operasi PERKESO.
Meskipun sudah mencapai kemajuan besar dari segi kecekapan operasi, PERKESO perlu terus meningkatkan keupayaan dan mempelopori inovasi untuk membolehkan organisasi ini terus relevan dan paling penting, terus menunaikan tanggungjawab utamanya.

Dengan Pelan Strategik ini, saya amat yakin dengan keupayaan PERKESO untuk mengekalkan kecemerlangan dalam proses, sistem dan penyampaian perkhidmatannya.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– These five strategic excellence cores cover each operational aspect of SOCSO.

Although great progress has been achieved in terms of operational efficiency, SOCSO needs to continue improving its capability and pioneer innovation to enable the organisation to remain relevant and be of utmost importance, to continue discharging its key responsibilities.
With this Strategic Plan, I am confident in SOCSO’s capacity to maintain its excellence in its processes, systems and service delivery.
PERLUASAN PERLINDUNGAN KESELAMATAN SOSIAL YANG INKLUSIF PERKESO sentiasa mengambil pendekatan proaktif dalam mengkaji dan menambahbaik skim-skim yang sedia ada di bawah Akta Keselamatan Sosial Pekerja 1969 untuk mewujudkan jaringan keselamatan sosial yang inklusif dan dinamik kepada pekerja dan tanggungan mereka selaras dengan prinsip dan keadilan sosial sejagat berdasarkan Konvensyen ILO C102 Social Security (Minimum Standard), 1952 dan R202 Social Security Protection Floor Recommendation, 2012.
PERKESO melakar sejarah baharu apabila Akta Sistem Insurans Pekerjaan 2017 [Akta 800] diperkenalkan dan dikuatkuasakan mulai 1 Januari 2018.

Pelaksanaan skim baharu ini merupakan satu inisiatif kerajaan dalam memastikan perlindungan kepada pekerja yang kehilangan pekerjaan.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– EXPANSION OF SOCIAL SECURITY PROTECTION THAT IS INCLUSIVE SOCSO always takes a proactive approach in examining and improving existing schemes under the Employees’ Social Security Act 1969 to create an inclusive and dynamic social security network for employees and their dependants, in line with the universal principle and social justice based on the ILO Convention C102 Social Security (Minimun Standard) 1952 and R202 Social Security Protection Floor Recommendation 2012.
SOCSO created new history with the introduction and enforcement of the Employment Insurance System Act 2017 [Act 800] beginning 1st January 2018.

The implementation of this new scheme is an initiative by the government to ensure protection to employees who have lost their employment.

Akta Sistem Insurans Pekerjaan 2017 [Akta 800] merupakan satu inisiatif kerajaan dalam memastikan perlindungan kepada pekerja yang kehilangan pekerjaan.
Employment Insurance System Act 2017 [Act 800] this new scheme is an initiative by the government to ensure protection to employees who have lost their employment.

40 LAPORAN TAHUNAN PERUTUSAN PENGERUSI CHAIRMAN’S STATEMENT Pada 2018, pemohon yang layak di bawah Sistem Insurans Pekerjaan (SIP) boleh menerima faedah interim iaitu elaun bulanan sebanyak RM600 sehingga maksimum 3 bulan.
Sejumlah 23,525 permohonan kehilangan pekerjaan dilaporkan dan 18,083 daripadanya telah diluluskan, melibatkan bayaran sebanyak RM17.18 juta kepada pemohon yang layak.

Manakala faedah penuh SIP akan dibayar mulai 1 Januari 2019.

Bagi memperkasa dan memperluaskan jaringan keselamatan sosial, PERKESO telah menguatkuasakan Akta Keselamatan Sosial Pekerjaan Sendiri 2017 [Akta 789] mulai 1 Jun 2017.
Sebagai permulaan, akta ini memberi perlindungan di bawah Skim Bencana Pekerjaan kepada pemandu teksi yang bekerja sendiri dan individu yang menjalankan perkhidmatan seumpamanya termasuk pemandu Grab.

Sehingga 31 Disember 2018, bilangan pemandu teksi berdaftar adalah 7,808 orang dan pencarum aktif seramai 7,660 orang.
Skim Keselamatan Sosial Pekerjaan Sendiri ini akan diperluaskan kepada sektor informal lain seperti nelayan, petani, penjaja, penggiat seni dan sebagainya secara berperingkat mulai tahun 2019.

Pada 1 Julai 2018, perlindungan keselamatan sosial PERKESO diperluaskan lagi kepada isteri atau suami yang bekerja dengan pasangannya yang memiliki perusahaan di bawah Akta 4 & Akta 800.
Selain itu, PERKESO sedang di peringkat akhir kajian kebolehlaksanaan bagi memperluaskan perlindungan keselamatan sosial kepada pekerja warga asing, suri rumah dan pengkhidmat rumahtangga.

Selain itu, PERKESO turut memainkan peranan dalam penambahbaikan jaringan perlindungan sosial untuk rakyat Malaysia.
Melalui insiatif seperti program Social Synergy serta penglibatan dalam Pelan Pembangunan Kesejahteraan Sosial negara bersama Kumpulan Wang Simpanan Pekerja (KWSP) dan Social Wellbeing Research Centre (SWRC) Universiti Malaya, PERKESO terus komited dalam membangunkan dan menyumbang kepada kebajikan dan kesejahteraan rakyat Malaysia secara menyeluruh ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– In 2018, applicants who are eligible under the Employment Insurance System (EIS) can receive interim benefits in the form of monthly allowance of RM600 for a maximum of 3 months.
A total of 23,525 applications under loss of employment were reported and 18,083 of them were approved, involving payments amounting to RM17.18 million to the qualified applicants.

Full EIS benefits will be paid beginning 1st January 2019.

To strengthen and expand the social security network, SOCSO began the enforcement of the Self-Employment Social Security Act 2017 [Act 789] beginning 1st June 2017.
For a start, this act provides protection under the Employment Injury Scheme to self-employed taxi drivers and individuals providing similar services including Grab drivers.

As at 31st December 2018, the number of registered taxi drivers is 7,808 persons, with active contributors amounting to 7,660 persons.

This Self-Employment Social Security Scheme will be expanded to include workers in other informal sectors such as fishermen, farmers, hawkers, artists and others, in stages beginning 2019.
On 1st July 2018, SOCSO’s social security protection was expanded to include wives or husbands working with their spouses who own businesses, under Act 4 and Act 800.

In addition, SOCSO is in the final stage of a feasibility study on expanding social security protection to foreign workers, housewives and domestic servants.

SOCSO also plays a role in improving the social security network for Malaysians.
Through initiatives such as the Social Synergy programme as well as involvement in the National Social Wellbeing Development Plan together with the Employees’ Provident Fund (EPF) and the Social Wellbeing Research Centre (SWRC) University of Malaya, SOCSO continues to be committed in comprehensively developing and contributing to the welfare and wellbeing of the Malaysian people.
41 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PERUTUSAN PENGERUSI CHAIRMAN’S STATEMENT INISIATIF PUBLISITI DAN PROMOSI Pelbagai program dan inisiatif publisiti yang telah diadakan untuk memberi kefahaman dan kesedaran kepada golongan pekerja dan majikan berkaitan skim dan faedah-faedah yang disediakan oleh PERKESO semakin menampakkan kesan positif.
Sepanjang tahun 2018, PERKESO telah melaksanakan lebih 522 aktiviti publisiti dan promosi melalui pelbagai kaedah serta saluran media sama ada media cetak, elektronik mahupun media sosial.
Aktiviti-aktiviti publisiti dan promosi ini, selain daripada penguatkuasaaan, telah menyumbang kepada peningkatan pendaftaran majikan dan pekerja yang layak di bawah Akta Keselamatan Sosial Pekerja (AKSP) 1969, Akta Keselamatan Sosial Pekerjaan Sendiri [Akta 789] dan Akta Sistem Insurans Pekerjaan [Akta 800] pada tahun 2018.

Bilangan terkumpul pendaftaran majikan telah meningkat sebanyak 4.59% kepada 1.14 juta majikan berbanding 1.09 juta pada tahun 2017.
Pada tempoh yang sama, bilangan pekerja berdaftar turut meningkat sebanyak 1.45% kepada 16.78 juta pekerja berbanding 16.54 juta pada 2017.

Bilangan terkumpul pemandu berdaftar di bawah Skim Bencana Kerja Pekerjaan Sendiri (Akta 789) adalah seramai 7,808 orang berbanding 2,455 orang pada tahun 2017.
Bilangan majikan aktif pada tahun 2018 meningkat 0.77% kepada 437,060 majikan berbanding 433,723 majikan dalam tahun sebelumnya, manakala bilangan pekerja aktif pula meningkat sebanyak 4.12% kepada 7.08 juta pekerja berbanding 6.80 juta dalam tahun 2017.

Bilangan pemandu aktif di bawah Skim Bencana Kerja Pekerjaan Sendiri adalah seramai 7,660 orang berbanding 2,339 orang pada tahun 2017.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– PUBLICITY AND PROMOTIONAL INITIATIVES The numerous programmes and publicity intiatives carried out to provide understanding and awareness to workers and employers regarding the schemes and benefits offered by SOCSO are increasingly showing positive effects.
Throughout 2018, SOCSO carried out more than 522 publicity and promotional activities, through various methods as well as media channels, be printed, electronic or social media.
These publicity and promotional activities, in addition to enforcement, have contributed to an increase in registration of employers and employees who qualify under the Employees’ Social Security Act 1969, the Self-Employment Social Security Act [Act 789] and the Employment Insurance System Act [Act 800] in 2018, The accrued number of employer registration increased by 4.59% to 1.14 million employers compared to 1.09 million in 2017.
Within the same period, the number of registered employees also increased by 1.45% to 16.78 million employees compared to 16.54 million in 2017.

The accrued number of drivers registered under the Self-Employment Injury Scheme [Act 789] is 7,808 persons compared to 2,455 persons in 2017.
The number of active employers in 2018 increased by 0.77% to 437,060 employers compared to 433,723 employers in the previous years, whilst the number of active employees increased by 4.12% to 7.08 million employees compared to 6.80 million in 2017.

The number of active drivers under the Self-Employment Injury Scheme is 7,660 drivers compared to 2,339 drivers in 2017.
42 LAPORAN TAHUNAN PERUTUSAN PENGERUSI CHAIRMAN’S STATEMENT Pusat Rehabilitasi PERKESO Tun Abdul Razak dan Program Saringan Kesihatan (HSP) Inisiatif seperti ini dapat meningkatkan kesejahteraan sosial dan membantu peningkatan sosioekonomi Orang Berinsurans yang terbencana dan keluarga mereka, sejajar dengan pendekatan terbaik dalam konsep sistem keselamatan sosial iaitu ‘Return in Employment’ atau kembali semula bekerja.
Tun Abdul Razak SOCSO Rehabilitation Centre and the Health Screening Programme (HSP) Initiatives like these can improve social wellbeing and socioeconomy of Insured Persons who have been injured, and their families, in line with the best approach in the social security system concept that is, ‘Return in Employment’ or return to work.
INISIATIF DAN BIDANG KEBERHASILAN UTAMA PERKESO sentiasa berusaha memenuhi misinya dalam memberi perlindungan keselamatan sosial kepada Orang Berinsurans dan tanggungan mereka menerusi skim- skim keselamatan sosial serta memupuk kesedaran keselamatan dan kesihatan pekerjaan demi meningkatkan kesejahteraan dalam kalangan Orang Berinsurans.

PERKESO giat melaksanakan program-program kesedaran untuk mewujudkan budaya pencegahan kemalangan di tempat kerja dan dalam perjalanan ke tempat kerja.
Komitmen PERKESO menerusi inisiatif strategik dan tumpuan dalam bidang keberhasilan utama program Return To Work, penubuhan Pusat Rehabilitasi PERKESO Tun Abdul Razak dan Program Saringan Kesihatan (HSP) yang dijalankan diyakini dapat menghasilkan kesan signifikan jangka panjang.
Inisiatif seperti ini dapat meningkatkan kesejahteraan sosial dan membantu peningkatan sosioekonomi Orang Berinsurans yang terbencana dan keluarga mereka, sejajar dengan pendekatan terbaik dalam konsep sistem keselamatan sosial iaitu ‘Return in Employment’ atau kembali semula bekerja.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– INITIATIVES AND KEY RESULTS AREAS SOCSO always strives to fulfil its mission of providing social security protection to Insured Persons and their dependants through social security schemes as well as instilling awareness of occupational safety and health in order to improve the wellbeing of Insured Persons.
SOCSO actively implements awareness programmes to establish a culture of accident prevention at the workplace and on the communiting excident related to work.

SOCSO’s commitment through strategic initiatives and focus on the Return To Work programme, establishment of the Tun Abdul Razak SOCSO Rehabilitation Centre and the Health Screening Programme (HSP) key result areas is believed to be able to produce significant long-term effect.
Initiatives like these can improve social wellbeing and socio- economy of Insured Persons who have been injured, and their families, in line with the best approach in the social security system concept that is, “Return in Employment” or return to work.
43 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PERUTUSAN PENGERUSI CHAIRMAN’S STATEMENT ULASAN TADBIR URUS KORPORAT Semua ahli Lembaga Pengarah secara objektif menyempurnakan tugas dan tanggungjawab mereka pada setiap masa demi kepentingan organisasi.

Setiap Ahli Lembaga Pengarah juga perlu mengikuti perkembangan terkini mengenai tanggungjawab sebagai pengarah serta urusan, aktiviti perniagaan dan perkembangan organisasi.
PERKESO terus fokus dalam memastikan tadbir urus korporat terbaik dapat dipraktikkan dalam melaksanakan peranan dan fungsinya.

Semua Ahli Lembaga dan Jawatankuasa Lembaga yang dilantik telah memainkan peranan dan tanggungjawab yang signifikan menerusi komitmen yang diterjemahkan dalam kehadiran mereka di mesyuarat-mesyuarat Lembaga dan Jawatankuasa Lembaga yang diadakan sepanjang tahun 2018.

Dasar dan strategi dibuat berlandaskan nilai-nilai utama, prinsip dan ciri-ciri budaya organisasi PERKESO.
Lembaga Pengarah berperanan menetapkan antara lain, struktur tadbir urus, kuasa dan terma rujukan Lembaga Pengarah, jawatankuasanya dan pihak pengurusan.

PERKESO mengiktiraf pengurusan risiko sebagai komponen penting dalam proses membuat keputusan, aktiviti pengoperasian dan pelaburan.

Bagi memastikan risiko diurus dengan berkesan, PERKESO sentiasa menggalakkan dan memupuk budaya pengurusan risiko di dalam organisasi melalui pendekatan struktur tadbir urus dan amalan pengurusan risiko yang kukuh dan baik.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– CORPORATE GOVERNANCE REVIEW All members of the Board of Directors have objectively carried out their duties and responsibilities at all times in the interest of the organisation.

Each Member of the Board needs to keep up with the latest development concerning their responsibilities as a director as well as the dealings, business activities and development of the organisation.
SOCSO continues to focus on ensuring that the best corporate governance can be practised in the implementation of its roles and functions.

All Members of the Board and Board Committees appointed have played significant roles and responsibilities through commitment that is translated in their attendance in meetings of the Board and Board Committees held throughout 2018.

Policies and strategies are made based on key values, principles and culture of SOCSO.
The Board of Directors play the role of determining, among others, the structure for governance, power and terms of Reference of the Board, its committees and the management.

SOCSO recognises risk management as an important component in the decision-making process, operations activities and investment.
To ensure that risk is effectively managed, SOCSO always encourages and fosters the culture of risk management within the organisation through solid and good governance structure approach and practice of risk management.
44 LAPORAN TAHUNAN PERUTUSAN PENGERUSI CHAIRMAN’S STATEMENT ZAKRI Melalui struktur tadbir urus ini, Lembaga PERKESO mengekalkan tanggungjawab keseluruhan bagi penyeliaan dan tadbir urus risiko melalui Jawatankuasa Risiko Lembaga yang mengawasi kesemua aktiviti pengurusan risiko, pelaksanaan rangka kerja pengurusan risiko, memberi arahan strategik, mempertimbangkan cadangan Jawatankuasa Pengurusan Risiko dan memastikan kecukupan infrastruktur, sistem serta sumber tersedia bagi memastikan fungsi pengurusan risiko dilaksanakan dengan efektif dan berkesan.
PERKESO mengamalkan pendekatan Enterprise Risk Management (ERM) dalam pengintegrasian pengurusan risiko secara menyeluruh dalam organisasi.

Pendekatan ini adalah sebahagian daripada amalan tadbir urus korporat yang baik berdasarkan kepada dasar, rangka kerja dan proses yang berasaskan “ISO 31000:2010 Risk Management Principles & Guidelines”.
Pendekatan tadbir urus risiko PERKESO menggariskan akauntabiliti pemilikan risiko di seluruh organisasi bagi membolehkan tanggungjawab diselaraskan secara efektif dan proaktif, bagi setiap aktiviti pengoperasian yang berisiko.

Usaha dan inisiatif yang berterusan juga dijalankan bagi memastikan keberkesanan pengurusan risiko seperti pelaksanaan polisi risiko yang komprehensif, penambahbaikan kaedah dan metodologi pengurusan risiko, penambahbaikan sistem dan pembangunan modal insan.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– SOCSO’s risk governance approach outlines risk ownership accountability in the whole organisation to enable responsibility to be coordinated effectively and proactively, for each operational activity with risk.
Continued efforts and initiatives are also carried out to ensure effectiveness of risk management such as the implementation of comprehensive risk policy, improvement of risk management methods and methodology, improvement of system and human capital development.
Through this governance structure, the SOCSO Board maintains overall responsibility for supervision and risk governance through the Board Risk Committee which monitors all risk management activities, implementation of risk management framework, issuance of strategic directives, consideration of proposals by the Risk Management Committee and ascertainment of sufficiency of infrastructure, system as well as sources in existence to ensure effective implementation of risk management functions.
SOCSO practises the Enterprise Risk Management (ERM) approach in integrating risk management comprehensively within the organisation.

This approach is part of the good corporate governance practice based on the policy, framework and process based on the “ISO 3100:2010 Risk Management Principles & Guidelines”.
45 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PERUTUSAN PENGERUSI CHAIRMAN’S STATEMENT PERKESO telah melantik dan menempatkan seorang pegawai SPRM mulai 1 Mac 2018 untuk mengetuai Bahagian Integriti.

Lima fungsi utama telah diberi keutamaan iaitu: SOCSO has appointed and placed an MACC officer to head the Integrity Division with effect from 1st March 2018.
This five key functions have been given priority namely: TADBIR URUS Governance PENGUKUHAN INTEGRITI Consolidation of Integrity PENGURUSAN ADUAN Complaints Management PEMATUHAN, PENGESANAN & PENGESAHAN Compliance, Detection & Verification TATATERTIB Discipline MENINGKATKAN TADBIR URUS DAN INTEGRITI KORPORAT Pengurusan tertinggi PERKESO amat berdedikasi dan komited dalam meningkat dan memperkukuhkan tadbir urus organisasi walaupun dikategorikan sebagai agensi yang berisiko rendah dari perlakuan rasuah, penyelewengan dan salah guna kuasa.
Namun begitu, PERKESO menjadikan agenda utama dalam memastikan integriti anggota dan organisasi berada pada tahap yang terbaik.

PERKESO telah melantik dan menempatkan seorang pegawai SPRM mulai 1 Mac 2018 untuk mengetuai Bahagian Integriti.

Lima fungsi utama telah diberi keutamaan iaitu tadbir urus, pengukuhan integriti, pengurusan aduan, pematuhan, pengesanan & pengesahan dan tatatertib.
Selain itu, PERKESO turut menempatkan Pegawai Integriti Bertauliah (CeIO) yang ditauliahkan untuk memainkan peranan penting dalam organisasi ke arah memupuk nilai-nilai dan budaya integriti dan etika.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– IMPROVING CORPORATE GOVERNANCE AND INTEGRITY SOCSO’s highest management is very dedicated and committed in improving and strengthening the organisation’s governance despite being categorised as a low-risk agency in terms of commission of corruption, misappropriation and abuse of power.
Nevertheless, SOCSO has made it the key agenda in ensuring that the integrity of staff and organisation is at the best level.

SOCSO has appointed and placed an MACC officer to head the Integrity Division with effect from 1st March 2018.

Five key functions have been given priority, namely, governance, consolidation of integrity, complaints management, compliance, detection & verification and discipline.
In addition, SOCSO has also placed a Certified Integrity Officer (CeIO) to play an important role in the organisation towards fostering the values and culture of integrity and ethics.

46 LAPORAN TAHUNAN PERUTUSAN PENGERUSI CHAIRMAN’S STATEMENT MELANGKAH KE HADAPAN Memandangkan prospek ekonomi global masih belum menunjukkan tanda kestabilan menjelang tahun 2019, PERKESO dijangka akan terus berhadapan dengan cabaran untuk membuat pelaburan yang selamat tetapi menguntungkan pada tahun akan datang.
Dengan persekitaran ekonomi dan iklim pelaburan yang masih tidak memberangsangkan, PERKESO perlu bekerja keras untuk terus mengekalkan momentum kemampanan dana.

Sementara itu, PERKESO akan terus menilai dan mengimbangkan semula portfolio pelaburan yang terikat kepada model Alokasi Aset Strategik yang amat penting kepada rangka kerja pengurusan risiko yang lebih luas.

PERKESO akan terus mengorak langkah berani ke hadapan seiring dengan perubahan landskap keselamatan sosial semasa.
Perkhidmatan awam di seluruh dunia sedang menghadapi cabaran baharu dalam bentuk permintaan dan ekspektasi yang semakin meningkat daripada pelanggan dan pihak berkepentingan.

Cabaran besar menanti dengan persekitaran yang mencabar, ketidakpastian yang meningkat dalam landskap ekonomi global, arena politik dan dasar dalam ekonomi utama yang menimbulkan kebimbangan terhadap masa depan ekonomi dunia pada tahun 2019.
Bagi menghadapi cabaran ini, PERKESO akan membuat beberapa transformasi secara berterusan bagi mempertingkatkan kualiti penyampaian perkhidmatan pelanggan, mengoptimumkan tenaga sumber manusia yang berkeupayaan serta memanfaatkan kemajuan teknologi.

Program Transformasi Pembangunan Modal Insan PERKESO terus dipergiatkan untuk melahirkan modal insan yang berdaya saing, kreatif dan berintegriti.
Inisiatif melestarikan budaya kreativiti dan inovasi dalam kalangan anggota adalah dengan mewujudkan persekitaran dan prasarana yang kondusif bagi merangsang cetusan idea dan inovasi.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– MOVING FORWARD In view of the global economic prospect that has yet to give indications of stability by the year 2019, SOCSO is expected to continue facing challenges in carrying out investments that are safe but profitable in the following year.

With an economic environment and investment climate that is still not encouraging, SOCSO needs to work hard to maintain the momentum of fund sustainability.
Meanwhile, SOCSO will continue to evaluate and reconsider its investment portfolio that is tied to the Strategic Asset Allocation model that is very important to the more expansive risk management framework.

SOCSO will continue to stride bravely forward hand in hand with the changes in the current social security landscape.

Public service worldwide is facing new challenges in the form of increasing demands and expectations from customers and stakeholders.
Great challenges await with such challenging environment, increasing uncertainties in the global economic landscape, political arena and policies in key economies which raise worries in the future of world economy in 2019.

In facing these challenges, SOCSO will make several continuous transformation in improving the quality of customer service delivery, optimising capable human resources as well as taking advantage of technological advancements.
The SOCSO Human Capital Development Transformation programme continues to be enhanced in order to produce human capital that is competitive, creative and with integrity.

Initiative is taken to sustain the culture of creativity and innovation among the staff by establishing conducive environment and infrastructure to stimulate sparks of ideas and innovation.
47 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PERUTUSAN PENGERUSI CHAIRMAN’S STATEMENT PENGHARGAAN Bagi pihak Lembaga, saya ingin merakamkan penghargaan kepada semua pemegang taruh berkepentingan kerana kepercayaan dan sokongan mereka terhadap PERKESO.

Saya juga mengucapkan terima kasih kepada pencarum PERKESO kerana memberikan maklum balas dan cadangan secara jujur yang sentiasa mendapat perhatian dan pertimbangan kami dalam usaha untuk menambah baik perkhidmatan PERKESO.
Ucapan terima kasih juga saya tujukan kepada semua majikan yang begitu tekun mencarum kepada PERKESO.

Kami sangat menghargai hubungan kerja dengan pelbagai kementerian dan agensi kerajaan, serta berharap hubungan dan kerjasama ini dapat diteruskan demi kepentingan rakyat.

PERKESO telah berjaya menempuhi suasana yang mencabar, bahkan menjadi semakin kukuh dan lebih bersedia.
Justeru, saya mengucapkan terima kasih kepada seluruh warga PERKESO dan pihak pengurusan yang telah bekerja gigih serta memperlihatkan semangat yang tinggi dalam menjalankan tugas mereka untuk menegakkan nilai-nilai murni.

Mereka berhak mendapat setinggi-tinggi penghargaan kerana dedikasi mereka terhadap organisasi ini.
Tidak dilupakan rakan seperjuangan saya dalam Lembaga dan Panel Pelaburan yang terus menerus memberikan panduan kepada PERKESO dengan kebijaksanaan dan ilmu pengetahuan mereka yang sangat berharga.

Saya juga ingin mengambil kesempatan ini untuk mengucapkan terima kasih kepada ahli Lembaga yang telah menamatkan perkhidmatan di atas sumbangan mereka, iaitu YBhg.
Tan Sri Dato’ Seri Dr. Aseh Bin Haji Che Mat mantan Pengerusi Lembaga; Dr. Sirajuddin Bin Hashim, mewakili Kementerian Kesihatan; Encik Ramadass A/L Arumugam dan Encik Alan Khoo Choom Kwong, yang mewakili Majikan; Tuan Haji Mohamad Ibrahim Bin Haji Hamid dan Dato’ Abdul Halim Bin Mansor, mewakili Orang Berinsurans; Encik Bati Juram, YB Dato’ Normala Binti Abdul Samad dan YB Haji Mohd Iskandar Bin Jaafar, mewakili Ahli Yang Mempunyai Pengalaman Dalam Keselamatan Sosial; dan Encik Albert Tang Yew Liong yang mewakil Ahli Silih Ganti.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– ACKNOWLEDGEMENT On behalf of the Board, I would like to thank all stakeholders for their belief and support in SOCSO.

I would also like to thank all SOCSO contributors for giving honest feedback and suggestions, which received our attention and consideration in the effort to improve SOCSO’s service.

I also thank all the employers who diligently contribute to SOCSO.
We really appreciate the working relationship with the various ministries and government agencies, and hope that this relationship and cooperation will be continued in the interest of the people.

SOCSO has successfully faced challenging situations and in fact, has become stronger and more prepared.

Hence I would like to thank all SOCSO staff as well as its management who have dedicatedly worked and displayed high spirits in carrying out their duties to uphold noble values.
They deserve the highest appreciation for their dedication towards the organisation.

I would also like to thank my colleagues in the Board and Investment Panel who continue to give guidance to SOCSO with their valuable wisdom and knowledge.

I would also like to take this opportunity to thank the members of the Board who have completed service for their contributions, namely, YBhg.
Tan Sri Dato’ Seri Dr. Aseh Bin Haji Che Mat, the former Chairman of the Board; Dr. Sirajuddin Bin Hashim, representing the Ministry of Health; Mr. Ramadass A/L Arumugam and Mr. Alan Khoo Choom Kwong, members representing Employers; Tuan Haji Mohamad Ibrahim bin Haji Hamid and Dato’ Abdul Halim bin Mansor, members representing Insured Persons; Mr. Bati Juram, YB Dato’ Normala Binti Abdul Samad and YB Haji Mohd Iskandar Bin Jaafar, representing Members with Experience in Social Security; and Mr. Albert Tang Yew Liong representing Alternate Members.
48 LAPORAN TAHUNAN PERUTUSAN PENGERUSI CHAIRMAN’S STATEMENT Pada masa yang sama, saya ingin mengalu-alukan kehadiran Encik Tan See Pin dan Encik Wasu A/L Arumugam, yang kedua- duanya dilantik pada 1 Julai 2018 dan Encik Vembarasan A/L Varakkannu yang dilantik pada 21 Ogos 2018 mewakili Ahli Mempunyai Pengalaman Dalam Keselamatan Sosial.
Saya juga ingin mengalu-alukan kehadiran Puan Afidah Azwa binti Abdul Aziz yang dilantik pada 29 Mac 2018 sebagai ahli Jawatankuasa Panel Pelaburan baharu mewakili Kementerian Kewangan dan juga ribuan terima kasih kepada Datuk Ahmad Badri Bin Mohd Zahir yang telah menamatkan perkhidmatan pada 28 Mac 2018.

Ucapan penghargaan dan terima kasih juga kepada YBhg.
Tan Sri Dato’ Seri Dr. Aseh Bin Haji Che Mat selaku Pengerusi dan Dato’ Abdul Halim bin Mansor sebagai ahli yang telah menamatkan perkhidmatan dalam Jawatankuasa Ahli Panel Pelaburan PERKESO.

Saya yakin dengan kebijaksanaan dan kepimpinan Ahli Lembaga dan Panel Pelaburan serta komitmen semua anggota, PERKESO akan dapat mengorak langkah lebih jauh dalam usaha mencapai wawasannya untuk menjadi ‘Peneraju Keselamatan Sosial yang Unggul, Dinamik dan Cemerlang’.
Akhir kata, saya bagi pihak Lembaga dan warga PERKESO seluruhnya ingin merakamkan setinggi-tinggi penghargaan kepada YB Tuan M. Kulasegaran, Menteri Sumber Manusia dan YB Dato’ Hj Mahfuz Bin Hj Omar, Timbalan Menteri Sumber Manusia yang menerajui Kementerian Sumber Manusia dan PERKESO khususnya untuk terus memacu kecemerlangan demi menjadi peneraju keselamatan sosial yang dinamik dan inklusif di negara ini.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– At the same time, I would like to welcome Mr. Tan See Pin and Mr. Wasu A/L Arumugam who have both been appointed on 1st July 2018, and Mr. Vembarasan A/L Varakkannu, appointed on 21st August 2018 as Members With Experience in Social Security.
I would also like to welcome Puan Afidah Azwa Binti Abdul Aziz who was appointed on 29th March 2018 as member of the Investment Panel representing the Ministry of Finance.

I also thank Datuk Ahmad Badri bin Mohd Zahir who has completed his service on 28th march 2018.

My appreciation and thanks also to YBhg.

Tan Sri Dato’ Seri Dr. Aseh Bin Haji Che Mat as Chairman and Dato’ Abdul Halim bin Mason as member who has completed his service in the SOCSO Investment Panel Committee.
I am confident that with the wisdom and leadership of the Members of the Board and Investment Panel, as well as the commitment of the staff, SOCSO will be able to stride further in the effort to achieve its vision of becoming a “Leader in Social Security that is Distinguished, Dynamic and Excellent”.

Finally, on behalf of the Board and staffs of SOCSO, I would like to record our highest appreciation for YB Tuan M. Kulasegaran, Minister of Human Resources and YB Dato’ Hj.

Mahfuz Bin Hj.
Mahfuz Bin Hj.

Omar, Deputy Minister of Human Resources who have led the Ministry of Human Resources, and SOCSO in particular to continue to drive excellence towards becoming a dynamic and inclusive leader in social security in this country.
ZAKRI BIN MOHD KHIR Pengerusi PERKESO Chairman of SOCSO 49 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION AHLI LEMBAGA BOARD MEMBERS  ENCIK ZAKRI BIN MOHD KHIR  TAN SRI DATO’ SERI DR. ASEH BIN HAJI CHE MAT Dilantik mulai / Appointed effective from 08.10.2018 Tamat Perkhidmatan / Completion of service on 01.10.2018 Pengerusi Chairman –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––  DATO’ SRI DR. MOHAMMED AZMAN BIN DATO’ AZIZ MOHAMMED Ketua Eksekutif Chief Executive –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––  ENCIK ABDULLAH SUHAIMIN BIN MD YUNUS Ahli Mewakili Kementerian Kewangan Member Representing the Ministry of Finance –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––  DATO’ AMIR BIN OMAR Ahli Mewakili Kementerian Sumber Manusia Member Representing the Ministry of Human Resources –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––  DR. SIRAJUDDIN BIN HASHIM Tamat Perkhidmatan / Completion of service on 31.08.2018 Ahli Mewakili Kementerian Kesihatan Member Representing the Ministry of Health –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––  DR. MICHAEL CHIAM TOW HUI  ENCIK LEONG PIT WEE  ENCIK RAMADASS A/L ARUMUGAM  ENCIK ALAN KHOO CHOOM KWONG Ahli Mewakili Majikan Members Representing the Employers Tamat Perkhidmatan / Completion of service on 15.08.2018 Tamat Perkhidmatan / Completion of service on 15.08.2018 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––  DATUK AZIH BIN MUDA  ENCIK AWANG ALI BIN AHMAD RAJI @ AMAT  HAJI MOHAMAD IBRAHIM BIN HAJI HAMID A.B.S  DATO’ ABDUL HALIM BIN MANSOR Ahli Mewakili Orang Berinsurans Members Representing the Insured Persons Tamat Perkhidmatan / Completion of service on 15.08.2018 Tamat Perkhidmatan / Completion of service on 31.08.2018 50 LAPORAN TAHUNAN AHLI LEMBAGA BOARD MEMBERS  ENCIK WILLIAM TAN SEE PIN  ENCIK WASU A/L ARUMUGAM  ENCIK VEMBARASAN A/L VARAKKANNU  ENCIK BATI JURAM  DATO’ NORMALA BINTI ABDUL SAMAD  HAJI MOHD ISKANDAR BIN JAAFAR Ahli Mempunyai Pengalaman Dalam Keselamatan Sosial Members with Experience in Social Security Dilantik / Appointed effective from 01.07.2018 Dilantik / Appointed effective from 01.07.2018 Dilantik / Appointed effective from 01.07.2018 Tamat Perkhidmatan / Completion of service on 01.06.2018 Tamat Perkhidmatan / Completion of service on 01.06.2018 Tamat Perkhidmatan / Completion of service on 01.06.2018 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––  DATO’ ABD.
AZIZ BIN ABU BAKAR  ENCIK MOHAMED AMIN BIN AZIZ  ENCIK BENOO ONG @ ONG SE TENG  ENCIK ALBERT TANG YEW LIONG Ahli Silih Ganti Alternate Members Wakil Majikan / Employer Representative Wakil Majikan / Employer Representative Wakil Majikan / Employer Representative Besara / Retire –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––  ENCIK RAHIM BIN MOHAMAD Setiausaha Lembaga Secretary of the Board ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– .
 ENCIK ROSLY BIN ABDUL KADIR Penolong Setiausaha Lembaga Assistant Secretary of the Board 51 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PROFIL AHLI LEMBAGA BOARD MEMBERS’ PROFILE 52 ZAKRI BIN MOHD KHIR Pengerusi Lembaga Chairman of the Board Dilantik mulai / Appointed effective from 08.10.2018 Encik Zakri Bin Mohd Khir dilantik sebagai Pengerusi Lembaga Pertubuhan Keselamatan Sosial (PERKESO) berkuat kuasa mulai 8 Oktober 2018.
Beliau juga telah dilantik sebagai Ahli Majlis, Majlis Amanah Rakyat (MARA) oleh Pejabat Perdana Menteri berkuatkuasa mulai 8 Oktober 2018.

Mempunyai pengalaman luas selama 29 tahun dalam industri insurans.

Beliau menyertai Allianz General Insurance Company (Malaysia) Berhad pada tahun 2000 sebagai Ketua Perniagaan Perindustrian dan kemudiannya dilantik sebagai Ketua Bahagian Teknikal pada tahun 2004.
Beliau telah dilantik sebagai Ketua Bahagian Operasi Allianz General Insurance Company (Malaysia) Berhad (AGIC) sebelum dilantik ke jawatan sekarang sebagai Ketua Pegawai Eksekutif AGIC pada Disember 2010.

Sebelum berkhidmat dengan Kumpulan, beliau adalah Pengurus Besar di American Malaysian Insurance Berhad.

Selain itu, beliau juga turut dilantik sebagai Pengarah di beberapa Syarikat Senaraian Awam seperti; AGIC dan Allianz Life Insurance Malaysia Berhad.
Encik Zakri Bin Mohd Khir memperolehi sijil Insurans dari Institut Teknologi Mara pada tahun 1986 dan sebagai Fellow Institut Insurans Malaysia pada tahun 2016.

–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Mr. Zakri Bin Mohd Khir was appointed as Chairman of the Board Social Security Organization (SOCSO) with effect from 8th October 2018.

He has been appointed as a council member of Majlis Amanah Rakyat (MARA) by the Prime Minister’s Office with effect from 8th October 2018.
He has extensive experience over 29 years of experience in the insurance industry.

He joined the Allianz General Insurance Company (Malaysia) Berhad in 2000 as the Head of Industrial Business and subsequently appointed as the Head of Technical Division in 2004.

He was the Head of Operations Division of Allianz General Insurance Company (Malaysia) Berhad (AGIC) before he assumed his current position as the Chief Executive Officer of AGIC in December 2010.
Prior to his employment with the Group, he was the General Manager of The American Malaysian Insurance Berhad.

Directorships of Other Public Companies; AGIC and Allianz Life Insurance Malaysia Berhad.

Mr. Zakri Bin Mohd Khir obtained the Certificate of Insurance from the Institut Teknologi Mara in 1986 and Fellow of the Malaysian Insurance Institute in 2016.
DATO’ SRI DR. MOHAMMED AZMAN BIN DATO’ AZIZ MOHAMMED Ketua Eksekutif Chief Executive Dato' Sri Dr. Mohammed Azman bin Dato' Aziz Mohammed adalah Ketua Eksekutif Pertubuhan Keselamatan Sosial (PERKESO), yang bertanggungjawab untuk menguruskan dana lebih RM28 bilion dan memproses lebih daripada 100,000 tuntutan baharu setahun.
Merupakan doktor perubatan pertama bekerja dengan PERKESO, Dato' Sri Dr. Mohammed Azman telah memulakan pelbagai perubahan dan inovasi untuk meningkatkan komitmen PERKESO dalam keselamatan dan kesihatan pekerjaan, pengurusan hilang upaya, pencegahan dan promosi kesihatan pekerjaan.

Beliau telah memperkenalkan Latihan Kesihatan Pekerjaan untuk Doktor Am, Garis Panduan Penilaian Hilang Upaya dan Penyakit Khidmat pertama di Malaysia.
Program Return To Work merupakan cetusan idea awal beliau yang kini menjadi program kebanggaan PERKESO yang telah berjaya memulihkan keupayaan beribu pekerja hilang upaya serta dapat mengembalikan semula mereka ke alam pekerjaan.

Inisiatif ini telah diiktiraf sebagai amalan terbaik global dan menerima penghargaan antarabangsa.

Dato' Sri Dr. Mohammed Azman terlibat secara langsung dalam penubuhan Pusat Rehabilitasi PERKESO di Melaka pada tahun 2014.
Yakin dan percaya kepada keselamatan sosial yang dinamik, Dato' Sri Dr. Mohammed Azman telah memulakan inisiatif Program Pencegahan Kemalangan melalui perkongsian strategik dengan agensi lain dan NGO pada tahun 2010 serta mempelopori Program Saringan Kesihatan (HSP) pada tahun 2013 sebagai usaha untuk meningkatkan kesedaran dan pencegahan penyakit gaya hidup dalam kalangan pekerja Malaysia.
HSP telah membolehkan ratusan ribu pekerja menjalani pemeriksaan kesihatan yang betul, di mana lebih separuh daripada mereka tidak mengetahui status kesihatan mereka sebelum menjalani program ini.

Di bawah kepimpinan beliau, PERKESO menerima pelbagai pengiktirafan di peringkat antarabangsa dan kebangsaan termasuk dari ASEAN Social Security Association (ASSA) dan The International Social Security Association (ISSA).
Dato' Sri Dr. Mohammed Azman, yang kini juga merupakan "Professor Adjung" Fakulti Pengurusan Perniagaan di Universiti Utara Malaysia serta dianugerahkan Doktor Kehormat dalam Keselamatan dan Kesihatan (Pengurusan Keselamatan dan Kesihatan Pekerjaan) dari Cyberjaya University College of Medical Sciences.
Beliau juga pemegang Ijazah Sarjana Sains dalam Pengurusan Keselamatan dan Kesihatan Pekerjaan dari Universiti Utara Malaysia, MBA Eksekutif dari Oxford Business College dan MBA Bertauliah dari Oxford Center for Leadership.

–––––––––––––––––––––––––––––––––––––––––––––––––––– Dato’ Sri Dr. Mohammed Azman is the Chief Executive Officer of the Social Security Organisation (SOCSO), which manages a fund of over RM28 billion and processes more than 100,000 new claims a year.
The first medical doctor employed by SOCSO, Dato' Sri Dr. Mohammed Azman has instituted various changes and innovations to enhance SOCSO’s commitment in occupational safety and health, disability management, prevention and employee health promotion.

He has introduced the Occupational Health Training for General Physicians, Disability Assessments and the first Occupational Disease Guideline in Malaysia.

His brainchild, the Return To Work Programme (RTW) is now one of SOCSO’s flagship programmes.
Thousands of workers have been rehabilitated and returned to gainful employment under the RTW programme, which receives international accolades and recognised as the global best practice.

Dato’ Sri Dr. Mohammed Azman is directly involved in the establishment of SOCSO’s Rehabilitation Centre in Melaka in 2014.

A strong believer in dynamic social security, Dato’ Sri Dr. Mohammed Azman initiated SOCSO’s Commuting Accident Prevention approach through smart partnership with other agencies and NGOs in 2010.
He pioneered the SOCSO Health Screening Programme (HSP) in 2013 as an effort to enhance awareness and prevent lifestyle diseases among Malaysian workers.

The HSP has enabled hundreds of thousands of workers to undergo proper health screening, where more than half of them did not know about their health status prior to this programme.
Under his leadership, SOCSO receives various international and local recognitions including from ASEAN Social Security Association and International Social Security Association.

Dato’ Sri Dr. Mohammed Azman, who currently an Adjunct Professor at Universiti Utara Malaysia’s School of Business Management, was awarded an Honorary Doctorate in Safety and Health (Occupational Safety and Health Management) from Cyberjaya University College of Medical Sciences.
He holds a Master of Science in Occupational Safety and Health Management from Universiti Utara Malaysia as well as an Executive MBA from Oxford Business College and Certified MBA from the Oxford Centre for Leadership.
LAPORAN TAHUNAN PROFIL AHLI LEMBAGA BOARD MEMBERS’ PROFILE 53 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PROFIL AHLI LEMBAGA BOARD MEMBERS’ PROFILE 54 ABDULLAH SUHAIMIN BIN MD YUNUS Mewakili Kementerian Kewangan Representing the Ministry of Finance Encik Abdullah Suhaimin bin Md Yunus merupakan Timbalan Setiausaha Bahagian (Tadbir Urus Korporat) di Bahagian Syarikat Pelaburan Kerajaan, Kementerian Kewangan dan telah dilantik sebagai Ahli Lembaga PERKESO pada 4 November 2016.
Berkelulusan Ijazah Sarjana Muda Ekonomi (Kepujian), Universiti Malaya (1983) dan Ijazah Sarjana dalam Ekonomi Pembangunan, Williams College, Massachusetts, USA (1997).

Berpengalaman luas dalam sektor awam di pelbagai Jabatan dan Kementerian.
Beliau mula berkhidmat sebagai Penolong Pengarah, Seksyen Ekonomi Makro (1983 - 1993) dan Ketua Penolong Setiausaha, Jawatankuasa Pelaburan Asing (2002), Unit Perancang Ekonomi, Jabatan Perdana Menteri sebelum berpindah ke Kementerian Pelajaran pada tahun 2003 sebagai Ketua Penolong Setiausaha, Bahagian Biasiswa.

Pada Tahun 2006 beliau telah berpindah ke Kementerian Kewangan dan telah bertugas di pelbagai bahagian seperti Bahagian Pengurusan Korporat, Seksyen Pembangunan dan Unit Strategi Nasional.
Beliau juga merupakan Ahli Lembaga Pemegang Amanah Yayasan Tun Razak.

–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Mr. Abdullah Suhaimin bin Md Yunus, who is the Deputy Under Secretary of the Government Investment Companies Division, Ministry of Finance was appointed to the Board of SOCSO on 4th November 2016.

He holds a Bachelor of Economic (Hons) degree from University of Malaya (1983) and a master’s degree in Development Economic from Williams College, Massachusetts, USA (1997).
He has extensive experience in various departments and ministries at the Public Sectors.

He started his service as Assistant Director, Macro Economic Section (1983 - 1993) and served as Principal Assistant Secretary of the Foreign Investment Committee (2002), of the Economic Planning Unit, Prime Minister’s Department before moving to the Ministry of Education in 2003 as the Principal Assistant Secretary, Scholarship Division.
In 2006, he moved to Ministry of Finance and served in various department such as Corporate Planning Division, Project Development Section and National Strategic Unit.

Mr. Abdullah Suhaimin also serves as Board of Trustee Yayasan Tun Razak.

DATO’ AMIR BIN OMAR Mewakili Kementerian Sumber Manusia Representing the Ministry of Human Resources Dato’ Amir bin Omar merupakan Ketua Setiausaha, Kementerian Sumber Manusia dan telah dilantik sebagai Ahli Lembaga PERKESO pada 5 Julai 2017.
Berkelulusan Ijazah Sarjana Muda Ekonomi dan Pentadbiran (Ekonomi Luar Bandar, Universiti Malaya (1986), Diploma Pentadbiran Awam, INTAN Kuala Lumpur (1988), Diploma Pasca Siswazah Ekonomi (1995) dan Ijazah Sarjana dalam Ekonomi (1996) di Universiti Manchester, United Kingdom.

Berpengalaman luas dalam bidang ekonomi melibatkan penduduk, tenaga buruh dan pekerjaan serta pembangunan modal insan di Malaysia.
Beliau mula berkhidmat di Bahagian Perancangan Sektor, Unit Perancang Ekonomi (EPU), Jabatan Perdana Menteri (JPM) sebagai Penolong Pengarah (1988 - 2005).
Kemudian sebagai Ketua Penolong Pengarah, Seksyen Sumber Manusia dan di Seksyen Pembangunan Modal Insan (PMI) (2005 - 2006), EPU JPM sebagai Timbalan Pengarah Seksyen PMI, EPU JPM (2006 - 2010), dilantik sebagai Pengarah Institut Sumber Manusia Kebangsaan, Kementerian Sumber Manusia (KSM) yang kini dikenali sebagai Institut Maklumat dan Analisis Pasaran Buruh (ILMIA) (2010 - 2014) sebelum ke EPU JPM semula sebagai Pengarah Seksyen PMI (2014 - 2017).
Sebelum ini, beliau memegang jawatan Timbalan Ketua Setiausaha (Dasar dan Antarabangsa), KSM pada 15 Mei 2017.

–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Dato’ Amir bin Omar, who is the Secretary General, Ministry of Human Resources and was appointed as a Board Member of SOCSO on 5th July 2017.
He holds a Bachelor of Economics and Administration (Rural Economics, University of Malaya (1986), Diploma in Public Administration, INTAN Kuala Lumpur (1988), Post Graduate Diploma in Economics (1995) and Master’s Degree in Economics (1996) at Manchester University, United Kingdom.

He has extensive experience in economics involves population, labor and employment as well as human capital development in Malaysia.
He has served in the Sector Planning Division, Economic Planning Unit (EPU) and Prime Minister's Department (JPM) as Assistant Director (1988 - 2005).
Then as Principal Assistant Director, Human Resources Section and Human Capital Development Section (PMI) (2005 - 2006), EPU JPM, later as Deputy Director of PMI Section, EPU JPM (2006 - 2010), he was also appointed as the Director of the National Human Resources Institute, The Ministry of Human Resources (MOHR), now known as the Labor Market Information and Analysis Institute (ILMIA) (2010 - 2014) before moving to EPU JPM as Director of the PMI Section (2014 - 2017).
Previously, he holds the post of Deputy Secretary General (Policy and International Affairs), MOHR since 15th May 2017.
LAPORAN TAHUNAN PROFIL AHLI LEMBAGA BOARD MEMBERS’ PROFILE 55 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PROFIL AHLI LEMBAGA BOARD MEMBERS’ PROFILE DR. SIRAJUDDIN BIN HASHIM Mewakili Kementerian Kesihatan Representing the Ministry of Health Tamat perkhidmatan / Completion of service 31.08.2018 Dr. Sirajuddin bin Hashim merupakan Pakar Perubatan Kesihatan Pekerjaan dan Ketua Sektor Kesihatan Pekerjaan dan Alam Sekitar, Cawangan Penyakit Tidak Berjangkit, Bahagian Kawalan Penyakit.
Beliau telah dilantik sebagai Ahli Lembaga PERKESO Mewakili Kementerian Kesihatan mulai 1 Ogos 2016.

Beliau memiliki Ijazah Doktor Perubatan dari Universiti Kebangsaan Malaysia dan Sarjana dalam Kesihatan Awam dari Universiti Kebangsaan Malaysia.

Beliau mula berkhidmat sebagai Pegawai Perubatan di Hospital Sultanah Aminah, Johor Bahru pada tahun 1989 dan telah berkhidmat di pelbagai peringkat perkhidmatan kesihatan di daerah dan negeri sebelum ditempatkan di ibu pejabat Kementerian Kesihatan.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Dr. Sirajuddin bin Hashim is the Occupational Health Physician and Head of Sector of Occupational Health and Environment, Non-Communicable Disease Branch, Disease Control Division.

He was appointed to the Board of SOCSO as a Member Representing the Ministry of Health with effect from 1st August 2016.

He holds a Medical Degree from the National University of Malaysia and a Master’s degree in Public Health from the same university.
He began service as a medical officer at the Hospital Sultanah Aminah in Johor Bahru in 1989 and has served in various positions in health services at district and state levels before being transferred to the headquarters of the Ministry of Health.

56 DR. MICHAEL CHIAM TOW HUI Mewakili Majikan Representing the Employers Dr. Michael Chiam telah dilantik sebagai Ahli Lembaga PERKESO sejak Ogos 2003 di mana sebelum ini beliau adalah salah seorang Ahli Lembaga silih ganti.
Beliau juga merupakan Ahli Panel Pelaburan PERKESO.

Seorang Akauntan Bertauliah dan Company Secretary berdasarkan profesionnya, beliau juga merupakan Ahli Institut Akauntan Malaysia (MIA), Ahli Malaysian Association Company Secretaries, Chartered Member Institute of Internal Auditors dan pemegang Sarjana Pentadbiran Perniagaan dengan satu pasca siswazah berganda Diploma dalam Latihan dan Pembangunan.
Dr. Chiam adalah pemegang Ijazah Doktor Falsafah dalam Perancangan Strategik dan Sumber Manusia, pengkhususan dalam Tanggungjawab Sosial.

Kini, beliau adalah Pengarah Eksekutif Paragon Corporation Sdn.

Bhd.

Sepanjang kariernya selama 33 tahun, beliau sentiasa berada di peringkat pengurusan kanan dan memegang pelbagai jawatan di peringkat Pengurusan, Kewangan dan Akaun, Keusahawanan, Sumber Manusia, Perancangan dan Hal Ehwal Korporat, Operasi Perkapalan serta Perolehan.
Jawatan terakhir beliau adalah sebagai Pengarah Nedlloyd Malaysia dan Ketua Operasi dalam P&O Nedlloyd, iaitu sebuah syarikat Multi Nasional dalam bidang perkapalan.

Beliau memulakan kariernya dalam sektor perladangan, antaranya dalam Bahagian Audit Dalaman.

Ketika ini beliau adalah Presiden Komersial Persatuan Majikan Semenanjung Malaysia, Ahli Majlis MEF, Pengarah Akademi MEF dan Pengerusi Biro Sumber Manusia Persatuan IKS Malaysia.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Dr. Michael Chiam was appointed as a Board Member of SOCSO with effect from August 2003.

Prior to this appointment he was an Alternate Board Member.

He also sits on the Investment Panel of SOCSO.

A Chartered Accountant and Company Secretary by profession, he is a member of the Malaysian Institute of Accountants (MIA) and the Malaysian Association of Company Secretaries.
He is also a Chartered Member of the Institute of Internal Auditors and holds a Master of Business Administration (MBA) with a post graduate double Diploma in Training and Development.

Dr. Chiam also holds a Ph.D and his primary research was in Strategic and Human Resource Management specialising in Social Responsibilities.

He is now the Executive Director of Paragon Corporation Sdn.

Bhd.
Bhd.

For the most part of his career spanning some 33 years, he has been in senior management and has held various positions in Finance & Accounts, Entrepreneurial Management, Human Resources, Planning & Corporate Affairs, and Shipping Operations and Procurement.

His last position was as Director of Nedlloyd Malaysia and the Chief of Operations in P&O Nedlloyd, a multinational shipping company.

He began his career in the plantation sector, among others, in the Internal Audit Division.
At present, he is the President of the Commercial Employers Association of Peninsular Malaysia and a Council Member of MEF.

He is also the Director of the MEF Academy and the Human Resources Bureau Chairman of SMI Association Malaysia.
LAPORAN TAHUNAN PROFIL AHLI LEMBAGA BOARD MEMBERS’ PROFILE 57 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PROFIL AHLI LEMBAGA BOARD MEMBERS’ PROFILE 58 LEONG PIT WEE Mewakili Majikan Representing the Employers Encik Leong Pit Wee telah dilantik sebagai Ahli Lembaga PERKESO Mewakili Majikan berkuatkuasa mulai 21 Ogos 2017.

Beliau mempunyai pengalaman luas dalam sektor korporat.
Beliau juga aktif dan mengetuai pelbagai organisasi, antara lain, sebagai Pengarah Eksekutif Pwe Serian (Shell Kiosk) Sdn Bhd sejak tahun 2011, Pengarah Eksekutif Weejadi Investment Holding Sdn Bhd sejak 2010, Pengarah Eksekutif Taipan Partners Holding Sdn Bhd sejak 2004, Pengarah Eksekutif C.K.K.

Property Enterprise Sdn Bhd dan C.K.K.

Mortgage & Loan Sdn Bhd sejak tahun 1992.

Beliau mempunyai pengalaman luas dalam semua bidang berkaitan perakaunan, korporat dan organisasi.
Beliau kini merupakan ahli Institut Setiausaha dan Pentadbiran Berkanun Malaysia (MAICSA), ahli FPAM, ahli Persatuan SME Sarawak, Institut Setiausaha Syarikat Bertauliah (IACS), Persatuan Syarikat Pembelian Sewa Malaysia (AHPCM) dan Persatuan Pemaju Perumahan dan Hartanah Sarawak (Sheda).
Beliau memegang Ijazah Sarjana Pentadbiran Perniagaan (MBA) (1999) dan Diploma Lepasan Ijazah Pentadbiran (1996) dari Sekolah Perniagaan Edinburgh, Universiti Heriot-Walt United Kingdom serta Sarjana Muda Pentadbiran Perniagaan (1993) dan Sijil Lanjutan Pentadbiran Perniagaan (1995) dari Institut B.A.

Dublin.

–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Mr. Leong Pit Wee was appointed to the Board of SOCSO as a Member Representing Employer with effect from 21st August 2017.
He has extensive experience in corporate sector.

He is also active and heads various organisations, among others, as the Executive Director of the Pwe Serian (Shell Kiosk) Sdn Bhd since 2011, Executive Director of the Weejadi Investment Holding Sdn Bhd since 2010, Executive Director of the Taipan Partners Holding Sdn Bhd since 2004, Executive Director of the C.K.K Property Enterprise Sdn Bhd and C.K.K.

Mortgage & Loan Sdn Bhd since 1992.


He has vast experience in all related fields including accounting, corporate, and organisations.

He is currently a member of the Malaysia Institute of Chartered Secretaries and Administrators (MAICSA), a member of FPAM, a member of SME Association Sarawak, Institute of Approved Company Secretaries (IACS), Association of Hire Purchase Companies Malaysia (AHPCM) and Sarawak Housing and Real Estate Developers’ Association (Sheda).
He holds a Master of Business Administration (MBA) (1999) and Postgraduate Diploma Business Administration (1996) from the Edinburgh Business School, Heriot-Walt University, United Kingdom as well Bachelor in Business Administration (1993) and Postgraduate Certificate of Business Administration (1995) from Institute of B.A.

Dublin.
Dublin.

LAPORAN TAHUNAN PROFIL AHLI LEMBAGA BOARD MEMBERS’ PROFILE 59 RAMADASS A/L ARUMUGAM Mewakili Majikan Representing the Employers Tamat perkhidmatan / Completion of service 15.08.2018 Selepas menamatkan pengajian dari Universiti Malaya dengan Ijazah B.Ec, Encik Ramadass mula berkhidmat di Kementerian Sumber Manusia sebagai Pegawai Perhubungan Industri dari tahun 1972 - 1976.
Pada tahun 1977, beliau menyertai Persatuan Pengeluar-Pengeluar Pertanian Tanah Melayu (MAPA) sebagai Pegawai Perhubungan Industri dan berkhidmat dengan Persatuan sehingga tahun 1990 di mana beliau mewakili majikan perladangan di Mahkamah Perusahaan dari tahun 1980 dan juga pernah dilantik sebagai Ahli Panel Mahkamah Perusahaan.
Setelah memperolehi ijazah LLB (London) pada tahun 1986 dan CLP (Mal) pada tahun 1987, beliau telah memulakan amalan guaman di bawah nama Tetuan Ramadass & Associates pada tahun 1991, khusus dalam Undang-undang Perindustrian.
Pada masa ini, beliau terlibat mewakili majikan dalam hal-hal yang berkaitan dengan kes-kes pembuangan kerja, pertikaian perdagangan, isu pengiktirafan kesatuan dan pertikaian perundingan kolektif, yang berkaitan dengan terma-terma dan syarat-syarat pekerjaan termasuk penentuan gaji secara industri dan asas penubuhannya.
Selain terlibat dalam Mahkamah, beliau juga telah menjalankan beberapa program latihan dalaman dalam undang-undang perindustrian serta telah menjadi penceramah di pelbagai forum kebangsaan dan antarabangsa mengenai perhubungan perusahaan dan pengurusan sumber manusia dan khususnya dalam subjek berikut:  Perjanjian Kolektif dan Perundingan Kolektif  Performance Linked Wage System  Fleksibiliti Pengurusan Perniagaan di Malaysia – Kekangan Perundangan  Pembaharuan Undang-Undang Buruh dan Pembangunan Modal Insan di Malaysia  Amalan Kesaksamaan dan Keadilan Majikan (Equity & Good Conscience - The Employers’ Enigma)  Pekerjaan & Perlindungan Pekerja Asing  Perjanjian Kolektif dan Perundingan Kolektif – Prinsip Penetapan Gaji Beliau merupakan Timbalan Ahli Badan Pentadbir Pertubuhan Buruh Antarabangsa mewakili Majikan Malaysia bagi tempoh 2008 hingga 2011.
Beliau juga memegang jawatan Naib Presiden Persekutuan Majikan-Majikan Malaysia (MEF); Ahli Lembaga PERKESO; Ahli Majlis Penasihat Buruh Kebangsaan; Ahli Jawatankuasa Teknikal Kementerian Sumber Manusia dalam pengemaskinian Undang-Undang Perburuhan di samping mewakili Persekutuan Majikan Malaysia dalam Jawatankuasa Perundingan Mahkamah Perindustrian.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Mr. A. Ramadass, after graduating from University of Malaya with a Bachelor of Economics Degree, first served in the Ministry of Human Resources as an Industrial Relations Officer from 1972 - 1976.

In 1977 he joined the Malayan Agricultural Producers Association (MAPA) as an Industrial Relation Officer and served the Association until 1990 during which time he represented plantation employers in the Industrial Court.
He was also appointed as a Panel Member of the Industrial Court.

Having obtained his LL.B (London) in 1986 and CLP (Mal) in 1987, he commenced legal practice and subsequently opened his own practice under the name and style of Messrs Ramadass & Associates in 1991, specialising in Industrial Law.
Currently he is involved in representing employers in matters related to dismissal cases, trade disputes, union recognitions issues and collective bargaining disputes, which relate to terms and conditions of employment including wage determination on industry basis as well as establishment basis.
Besides appearing in courts, he has also conducted several in-house traning programmes on industrial law and has been invited to speak at various national and international forums on industrial relations and human resource management and in particular the following subjects:  Collective Agreement and Collective Bargaining  Performance Linked Wage System  Flexibility in Managing Business in Malaysia – The Legislative Constraints  Labour Law Reforms and Human Capital Development in Malaysia  Equity & Good Conscience – The Employers’ Enigma  The Employment & Protection of Foreign Workers  Collective Agreement and Collective Bargaining – Wage Determination Principles He was a Deputy Member of the Governing Body of the International Labour Organisation representing Malaysian Employers for the period 2008 to 2011.
He also holds the position of Vice President of the Malaysian Employers’ Federation (MEF); Board of SOCSO member; Member of the National Labour Advisory Council; Member of the Ministry of Human Resources Technical Committee for the Updating of Labour Legislation.

He has also represented the Malaysian Employers’ Federation in the Industrial Court Negotiations Committee.
PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PROFIL AHLI LEMBAGA BOARD MEMBERS’ PROFILE ALAN KHOO CHOOM KWONG Mewakili Majikan Representing the Employers Tamat perkhidmatan / Completion of service 15.08.2018 Encik Alan Khoo Choom Kwong berpengalaman dalam bidang pengurusan sumber manusia.

Beliau telah dilantik sebagai Ahli Lembaga PERKESO Mewakili Majikan bermula pada 1 April 2002.
Berkelulusan Ijazah Sarjana Pentadbiran Perniagaan daripada Charles Sturt University, Australia dan Ijazah Sarjana Muda Sastera (Ekonomi), University of Windsor, Canada.

Pada masa ini, beliau merupakan Pengerusi Persatuan Perundingan Majikan-Majikan Sabah (SECA) dan Ahli Majlis Persatuan Majikan-Majikan Malaysia (MEF).
Beliau juga telah dilantik sebagai Ahli Lembaga Majlis Perundingan Gaji Negara (MPGN) dan Ahli Lembaga Majlis Penasihat Buruh Kebangsaan (NLAC) di bawah Kementerian Sumber Manusia, Malaysia.

–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Mr. Alan Khoo Choom Kwong is experienced in human resource management.

He was appointed to the Board of SOCSO as a Member Representing Employers effective 1st April 2002.
He holds a Master’s degree in Business Administration from Charles Sturt University, Australia and a Bachelor of Arts (Economics) from the University of Windsor, Canada.

At present, Encik Alan Khoo serves as Chairman of Sabah Employers’ Consultative Association (SECA) as well as the Vice President of the Malaysian Employers’ Federation (MEF).
He was also appointed to the Boards of National Wages Consultative Council (NWCC) and the National Labour Advisory Council (NLAC) under the Ministry of Human Resources, Malaysia.

60 DATUK AZIH BIN MUDA Mewakili Orang Berinsurans Representating the Insured Persons Datuk Azih bin Muda telah dilantik sebagai Ahli Lembaga PERKESO mewakili Orang Berinsurans mulai 28 Ogos 2015.

Berpengalaman luas dalam perkhidmatan awam khususnya Pengurusan Kerajaan Tempatan, Majlis Bandaraya Kuala Terengganu sejak tahun 1978.
Beliau turut aktif dan memimpin pelbagai pertubuhan, Pengerusi Lembaga Koperasi dan memimpin Kesatuan Kebangsaan Pekerja-Pekerja Pihak Berkuasa Tempatan Semenanjung Malaysia (ANULAE).

Menganggotai Ahli Majlis Negara bagi Keselamatan dan Kesihatan Pekerjaan serta Ahli Penasihat Buruh Kebangsaan (NLAC).
Pada masa ini, beliau menyandang jawatan Presiden Kesatuan Pekerja-Pekerja di dalam Perkhidmatan Awam (CUEPACS), Presiden ANULE, Pengerusi Koperasi Pekerja- Pekerja Pihak Berkuasa Tempatan Malaysia Berhad (KOSPETA) dan Pengerusi Koperasi Kakitangan Majlis Bandaraya Kuala Terengganu.

Beliau juga adalah Ahli Lembaga Pengarah Kumpulan Wang Amanah Persaraan (KWAP) dan Naib Pengerusi Majlis Bersama Kebangsaan (MBK) bagi Pekerja-Pekerja Am dalam Kumpulan Sokongan.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Datuk Azih bin Muda was appointed to the Board of SOCSO as a Member Representing Insured Persons with effect from 28th August 2015.

He has extensive experience in public service, specifically in Local Authority Management, serving the Kuala Terengganu City Council since 1978.
He is also active and heads various organisations, among others, as the Chairman of the Board of Co-operative as well as head of the Amalgamated National Union of Local Authorities Employees Malaysia (ANULAE).

He is also a member of the National Council on Occupational Safety and Health and a member of the National Labour Advisory Council (NLAC).
At present, he holds the post of President of the Congress of Union of Employees in the Public and Civil Services Malaysia (CUEPACS), President of ANULAE, Chairman of the Koperasi Pekerja-Pekerja Pihak Berkuasa Tempatan Malaysia Berhad (KOSPETA) and Chairman of the Koperasi Kakitangan Majlis Bandaraya Kuala Terengganu.
He also serves on the Board of Directors of the Kumpulan Wang Amanah Persaraan (Retirement Fund Incorporated) (KWAP) and as the Vice Chairman of the National Joint Council on General Workers in the Support Group.
LAPORAN TAHUNAN PROFIL AHLI LEMBAGA BOARD MEMBERS’ PROFILE 61 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PROFIL AHLI LEMBAGA BOARD MEMBERS’ PROFILE 62 AWANG ALI BIN AHMAD RAJI @ AMAT Mewakili Orang Berinsurans Representating the Insured Persons Encik Awang Ali bin Ahmad Raji @ Amat dilantik sebagai Ahli Lembaga PERKESO Mewakili Orang Berinsurans mulai 1 Ogos 2013.

Beliau pernah berkhidmat di Bahagian Operasi, Lembaga Pelabuhan-Pelabuhan Sabah dari 1 Mac 1983 hingga 31 Ogos 2004.
Mula menyertai Syarikat Sabah Ports Sdn Bhd sebagai Penyelia Operasi setelah Lembaga Pelabuhan-Pelabuhan Sabah diswastakan sepenuhnya pada 1 September 2004.

Berpengalaman luas dalam berkesatuan sejak berkhidmat dengan Kerajaan dan terlibat secara langsung dalam penubuhan Kesatuan Pekerja-Pekerja Sabah Ports Sdn Bhd (KPPSPSB) pada 31 Mac 2006.
Dipilih sebagai Penolong Setiausaha KPPSPSB pada masa itu dan kemudiannya sebagai Timbalan Presiden dan menjadi Presiden pada 1 November 2011 setelah menang tanpa bertanding.

Beliau menjadi Pengerusi Kongres Kesatuan Sekerja Malaysia (MTUC) Sabah selepas menang dalam pemilihan pada tahun 2010 dan menang semula tanpa bertanding pada pemilihan sesi 2013 - 2016.
Selain dari itu beliau juga telah dilantik oleh Kementerian Sumber Manusia Malaysia sebagai Ahli Majlis Penasihat Buruh Kebangsaan (NLAC) mewakili Sabah, Ahli Jemaah Rayuan Keselamatan Sosial (JRKS) Sabah mewakili pekerja, Ahli Panel Mahkamah Perusahaan Sabah serta Ahli Jawatankuasa Penilaian Permohonan Penundaan Perlaksanaan Perintah Gaji Minimum 2012.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Mr. Awang Ali bin Ahmad Raji @ Amat was appointed to the Board of SOCSO as a Representative of Insured Persons from 1st August 2013.

He served in the Operations Division of the Sabah Ports Authority between 1st March 1983 and 31st August 2004.

He first joined the Sabah Ports Company Sdn Bhd as the Supervisor of Operations after the Sabah Ports Authority was privatised fully on 1st September 2004.
He has had extensive experience in unions since joining the Government service and was involved directly in the establishment of the Union of Employees of Sabah Ports Sdn Bhd (SPSBEU) on 31st March 2006.

At that time, he was selected to be the Assistant Secretary, then as Deputy President, and the President of SPSBEU on 1st November 2011 after winning uncontested in the elections.
He first became the Chairman of MTUC (Sabah) after winning uncontested in 2010 elections, and he retained his position after winning uncontested for the 2013 - 2016 elections.
In addition, he has also been appointed by the Ministry of Human Resources Malaysia as a Member of the National Labour Advisory Council (NLAC) representing Sabah, as well as a Member of the Social Security Appellate Board (SSAB) of Sabah, a Member of the Industrial Court of Sabah and a Member of the Committee on Assessment of Application for Deferment of the Minimum Wages Order 2012.

HAJI MOHAMAD IBRAHIM BIN HAJI HAMID A.B.S.


Mewakili Orang Berinsurans Representating the Insured Persons Tamat perkhidmatan / Completion of service 15.08.2018 Haji Mohamad Ibrahim bin Haji Hamid, A.B.S., telah dilantik sebagai Ahli Lembaga PERKESO Mewakili Orang Berinsurans bermula pada 1 Ogos 2003.

Pada masa ini beliau berkhidmat dengan Telekom Malaysia Sarawak.
Beliau juga merupakan Pengerusi Kongres Kesatuan Sekerja Malaysia (MTUC) Sarawak, Presiden Kesatuan Pekerja Telekom Sarawak (UTES), Ahli Lembaga Koperkasa Sarawak Berhad (Koperkasa), Naib Presiden Rangkaian Kesatuan Antarabangsa Majlis Perhubungan Malaysia (UNI- MLC), Ahli Majlis Penasihat Buruh Kebangsaan (NLAC) dan Ahli Panel Mahkamah Perusahaan Sarawak.

Beliau juga adalah Ahli Majlis Asean Services Employees Trade Union Council (ASETUC) Sektor Malaysia.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Haji Mohamad Ibrahim bin Haji Hamid, A.B.S., was appointed to the Board of SOCSO Representing Insured Persons on 1st August 2003.

He is currently serving with Telekom Malaysia Sarawak.
He is the Chairman of the Malaysian Trades Union Congress (MTUC) Sarawak, as well as the President of Telecommunications Workers Union Sarawak (UTES), Board Member of Koperkasa Sarawak Berhad (Koperkasa), Vice President of Union Network International - Malaysian Liaison Council (UNI-MLC), National Labour Advisory Council (NLAC) Member and Sarawak Industrial Court Panel Member.

He is also a Council Member of the Asean Services Employees Trade Union Council (ASETUC) Malaysia Sector.
LAPORAN TAHUNAN PROFIL AHLI LEMBAGA BOARD MEMBERS’ PROFILE 63 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PROFIL AHLI LEMBAGA BOARD MEMBERS’ PROFILE DATO’ ABDUL HALIM BIN MANSOR Mewakili Orang Berinsurans Representing the Insured Persons Tamat perkhidmatan / Completion of service 31.08.2018 Dato’ Abdul Halim bin Mansor telah dilantik sebagai Ahli Lembaga PERKESO Mewakili Orang Berinsurans bermula pada tahun 21 Ogos 2017.
Beliau adalah seorang yang berpengalaman luas dalam kesatuan sekerja dan terlibat dengan banyak kajian profesional di peringkat antarabangsa.

Beliau merupakan Setiausaha Agung Kesatuan Kebangsaan Pekerja-Pekerja Perusahaan Petroleum dan Kimia (NUPCIW) sejak 1986.

Beliau juga adalah Setiausaha Agung Kongres Kesatuan Sekerja Malaysia (MTUC) sehingga Disember 2013 serta dilantik sebagai Ahli Majlis Penasihat Buruh Kebangsaan (NLAC) dan Panel Mahkamah Perusahaan.
Pada masa ini beliau berkhidmat dengan Nylex (Malaysia) Sdn.

Bhd.

dan merupakan Presiden Kongres Kesatuan Sekerja Malaysia (MTUC) (2017 - 2019) –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Dato’ Abdul Halim bin Mansor was appointed to the Board of SOCSO as a Member Representing Insured Persons with effect from 21st August 2017.

He has extensive experience with trade unions and has been involved in many international professional studies.
He has been the Secretary General of the National Union of Petroleum and Chemical Industry Workers (NUPCIW) since 1986.

He was the Secretary General of the Malaysian Trade Union Congress (MTUC) up until December 2013 as was appointed as a member of the National Labour Advisory Council (NLAC) as well as the Industrial Court Panel.

He is currently serving as the President of the Malaysian Trade Union Congress (MTUC) (2017 - 2019).
64 WILLIAM TAN SEE PIN Ahli Mempunyai Pengalaman Dalam Keselamatan Sosial Member with Experience in Social Security Dilantik / Appointed effective from 01.07.2018 Encik William Tan See Pin telah dilantik sebagai Ahli Lembaga PERKESO mulai 1 Julai 2018 sebagai ahli yang berpengalaman dalam keselamatan sosial.

Beliau mempunyai pengalaman yang luas dan bernilai dalam keselamatan sosial, khususnya dalam bidang insurans.
Dalam dunia perniagaan, Encik Willian Tan merupakan seorang individu yang cekap dalam bidang pengurusan, pakar runding dan konsultasi.

Beliau pernah menjadi seorang agen insurans untuk Great Eastern Life selama 15 tahun.

Dalam tempoh tersebut, beliau telah mencapai pangkat Pengurus Bahagian Jualan Insurans dan juga Setiausaha Agong Persatuan Agen Insurans.
Beliau juga pernah dilantik sebagai penasihat dan perunding untuk syarikat Hai-O Marketing Sdn Bhd (1997 - 2005), Hurley Marketing Sdn Bhd (2006 - 2010) dan Lagenda Realty Sdn Bhd (1997 - 2007).

Encik William Tan juga aktif dalam kerja NGO.

Beliau merupakan Pengarah Antarabangsa untuk Lions Club of Kuala Lumpur Pudu dari tahun 2002 - 2005.

Sebagai seorang penganut agama Buddha yang taat, beliau juga merupakan Pengerusi Wat Mekprasit Buddhist Temple selama 32 tahun, sejak tahun 1986.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Mr. William Tan See Pin was appointed to the Board of SOCSO as a member with Experience in Social Security with effect from 1st July 2018 He has vast and valuable experience and knowledge in social security, insurance policies, consultancy, and management.

Mr. William Tan See Pin was an insurance agent with Great Eastern Life for 15 years, from 1982 until 1997.
During his 15 years tenure, he achieved the position of Divison Sale Manager & Secretary General Agent Association (GLE).

Apart from that, he was also appointed as a consultant for Hai-O Marketing Sdn Bhd (1997 - 2005), Hurley Marketing Sdn Bhd (2006 - 2010), as well as a company advisor to Lagenda Realty Sdn Bhd (1997 - 2007).

Mr William Tan See Pin is also active in NGO works.

He was the International Director of Lions Club of Kuala Lumpur Pudu from 2002 - 2005.
As a devout Buddhist, Mr. William has been the Chairman of Wat Mekprasit Buddhist Temple, since 1986, a position he has held for 32 years.
LAPORAN TAHUNAN PROFIL AHLI LEMBAGA BOARD MEMBERS’ PROFILE 65 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PROFIL AHLI LEMBAGA BOARD MEMBERS’ PROFILE 66 WASU A/L ARUMUGAM Ahli Mempunyai Pengalaman Dalam Keselamatan Sosial Member with Experience in Social Security Dilantik / Appointed effective from 01.07.2018 Encik Wasu A/L Arumugam telah dilantik sebagai Ahli Lembaga PERKESO mulai 1 Julai 2018 mewakili Orang Yang Berpengalaman dalam Keselamatan Sosial.
Beliau ialah seorang Chartered Investment Financial Planner (ChIFP) - 2018, Malaysian Takaful Association 2010 (TBE), The Malaysian Insurance Institute - 1992 (PCE & CEILI) dan Boilerman Certificate – First Grade (Injin Setim Dan Dandang Setim) - 1984.
Mempunyai pengalaman luas dalam sektor korporat kini beliau sebagai Pengurus (Zurich Insurance Malaysia Bhd) sejak tahun 2004, Pengurus Unit di Great Eastern Malaysia Bhd (1995 - 2004), Agency Inspector di Great Eastern Malaysia Bhd (1994 - 1995) dan Pernah berkhidmat sebagai Boilerman di Jasa Megah Industries Sdn Bhd (1980 - 1994).
Beliau pernah menyandang jawatan sebagai Pegawai Khas Ahli Parlimen Ipoh Barat (2013 - 2018), ahli kepada Hash House Harriers sejak 1995 hingga sekarang, Beliau juga aktif dalam aktiviti persatuan dan kebajikan serta mengetuai beberapa Badan Bukan Kerajaan (NGO) antara lain, Duta Keamanan “Visi Baharu Kepimpinan” (2008), Ahli Majlis Pihak Berkuasa Tempatan Negeri Perak (2008), AJK Induk Kem Motivasi UPSR (2010 / 2011), Ahli Jawatankuasa Persatuan Ibu Bapa & Guru (2010), Persatuan Bulan Sabit Merah Malaysia (1992) dan Jabatan Perkhidmatan & Bomba Malaysia - Kursus Asas.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Mr. Wasu A/L Arumugam was appointed to the Board of SOCSO as a Member with Experience in Social Security with effect from 1st July 2018.

He is a Chartered Investment Financial Planner (ChIFP) - 2018 and is a member of the Malaysian Takaful Association 2010 (TBE), the Malaysian Insurance Institute 1992 (PCE & CEILI).

He holds a Boilerman Certificate - First Grade (Steam Engine and Steam Boiler) - 1984.
Having extensive experience in the corporate sector, he has been a Group Agency Manager (Surich Insurance Malaysia Bhd) since 2004.

He was a Unit Manager at Great Eastern Malaysia Bhd (1995 - 2004), an Agency Inspector Great Eastern Malaysia Bhd (1994 - 1995), and has also served as a Boilerman at Jasa Megah Industries Sdn Bhd (1980 - 1994).

He has served as Special Officer to the Ipoh Barat Member of Parliament (2013 - 2018).

He has been a member of the Hash House Harriers since 1995 until now.
He is also active in several associations and voluntary activities where he heads several Non-Governmental Organisations (NGOs) including Ambassador for Peace “A New Vision of Leadership” (2008), Perak State Local Authority Council Member (2008), UPSR Motivation Master's Committee (2010 / 2011), Parents & Teachers' Association Committee (2010), Malaysian Red Crescent Society (1992) and Malaysian Department of Fire & Service - Basic Course.
VEMBARASAN A/L VAIRAKKANNU Ahli Mempunyai Pengalaman Dalam Keselamatan Sosial Member with Experience in Social Security Dilantik / Appointed effective from 21.08.2018 Encik Vembarasan Virakkannu dilahirkan pada tahun 1956 dan menamatkan pengajian di SK Simpang Lima dan LaSalle Klang.

Beliau adalah Juruukur Kargo yang berkelayakan untuk Minyak Sawit / Produk Sawit, peperiksaan yang dijalankan oleh Lembaga Minyak Sawit Malaysia.
Lembaga ini adalah agensi di bawah Kementerian Perusahaan Perladangan dan Komoditi, Malaysia.

Beliau memiliki persijilan perakaunan (Intermediate) dari Dewan Perdagangan London dan juga dari Dewan Perniagaan Malaysia.

Pada tahun 2007 telah membuat pengajian Undang-undang di Universiti Islam Antarabangsa.

Encik Vembarasan Virakkannu sangat aktif dalam Badan Bukan Kerajaan antaranya sebagai Ahli Aliran, Badan Hak Asasi Manusia dan pernah menjadi Lembaga Pemegang Amanah, Lembaga Amanah.
Beliau adalah Setiausaha Persatuan India Pantai (CIA), Klang yang ditubuhkan pada tahun 1924.

Beliau juga adalah bekas Bendahari Persatuan Pelanggan Bank, Malaysia.

Pernah berkhidmat sebagai Ahli Lembaga Sekolah Tamil di Klang / Kapar selama tujuh (7) tahun dan sebagai Ahli Majlis Perbandaran Shah Alam, Selangor selama dua penggal.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Mr. Vembarasan Virakkannu was born in the year 1956 and received his education in SK Simpang Lima and LaSalle Klang.

He is a qualified Cargo Surveyor for Palm Oil/Palm Products, having passed the examination conducted by Malaysian Palm Oil Board, an agency under Ministry of Plantations Industries and Commodities, Malaysia.
He received his Accounting Certificate (Intermediate) from the London Chamber of Commerce and also from Malaysian Chamber of Commerce and in 2007 undertook part-time Law studies at the International Islamic university.

Mr. Vembarasan Virakkannu is very active in Non-Governmental Organisations.

He is a member of Aliran, a human rights organisation and formerly sat on the Board of Trustees.

He is the Secretary of Coastal Indian Association (CIA), Klang which was formed in 1924.
He was the former Treasurer of Bank Customers Association, Malaysia.

He served as a Member of the Tamil Schools Board in Klang / Kapar for seven (7) years as well as serving two terms as a city Councilor of Majlis Perbandaran Shah Alam, Selangor.
LAPORAN TAHUNAN PROFIL AHLI LEMBAGA BOARD MEMBERS’ PROFILE 67 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION AHLI PANEL PELABURAN INVESTMENT PANEL MEMBERS ZAKRI BIN MOHD KHIR Pengerusi Lembaga Chairman of the Board Dilantik mulai / Appointed effective from 08.10.2018 DATO’ SRI DR. MOHAMMED AZMAN BIN DATO’ AZIZ MOHAMMED Ketua Eksekutif Chief Executive AFIDAH AZWA BINTI ABDUL AZIZ Mewakili Kementerian Kewangan Representing Ministry of Finance DR. MICHAEL CHIAM TOW HUI Mewakili Majikan Representing Employers 68 LAPORAN TAHUNAN AHLI PANEL PELABURAN INVESTMENT PANEL MEMBERS LEONG PIT WEE Wakil Orang Berpengalaman dalam Perniagaan dan Kewangan Representative of Persons Experiencing in Business and Finance DATUK IDRIS BIN ABDULLAH Wakil Orang Berpengalaman dalam Perniagaan dan Kewangan Representative of Persons Experiencing in Business and Finance DATO’ ABDUL HALIM BIN MANSOR Mewakili Orang Berinsurans Representing Insured Persons TAN SRI AHMAD BADRI BIN MOHD ZAHIR Ahli Mewakili Kementerian Kewangan Member Representing Ministry of Finance Tamat perkhidmatan / Completion of service 31.08.2018 Tamat perkhidmatan / Completion of service 28.03.2018 69 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION AHLI JAWATANKUASA LEMBAGA DAN PANEL PELABURAN BOARD COMMITTEE AND INVESTMENT PANEL MEMBERS PANEL PELABURAN 2018 INVESTMENT PANEL 2018 –––––––––––––––––––-––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– PUAN AFIDAH AZWA BINTI ABDUL AZIZ ENCIK ZAKRI BIN MOHD KHIR TAN SRI DATO’ SERI DR. ASEH BIN HAJI CHE MAT 1.
2.

3.

DATO’ SRI DR. MOHAMMED AZMAN BIN DATO’ AZIZ MOHAMMED 4.

5.

DR. MICHAEL CHIAM TOW HUI 6.

ENCIK LEONG PIT WEE 7.

DATUK IDRIS BIN ABDULLAH 8.

DATO’ ABDUL HALIM BIN MANSOR 9.
TAN SRI AHMAD BADRI BIN MOHD ZAHIR Nota / Note: Encik Zakri bin Mohd Khir Tan Sri Dato’ Seri Dr. Aseh bin Haji Che Mat Puan Afidah Azwa binti Abdul Aziz Tan Sri Ahmad Badri bin Mohd Zahir Dato’ Abdul Halim bin Mansor Dilantik mulai / Appointed effective from 08.10.2018 Tamat perkhidmatan / Completion of service 01.10.2018 Dilantik mulai / Appointed effective from 29.03.2018 Tamat perkhidmatan / Completion of service 28.03.2018 Tamat perkhidmatan / Completion of service 31.08.2018 JAWATANKUASA AUDIT LEMBAGA 2018 BOARD AUDIT COMMITTEE 2018 –––––––––––––––––––-––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– DATO’ SRI DR. MOHAMMED AZMAN BIN DATO’ AZIZ MOHAMMED ENCIK BATI JURAM 1.
2.

3.

HAJI MOHAMAD IBRAHIM BIN HAJI HAMID A.B.S.

4.

5.

DATUK AZIH BIN MUDA ENCIK RAMADASS A/L ARUMUGAM Nota / Note: Haji Mohamad Ibrahim bin Haji Hamid A.B.S.
Encik Bati Juram Encik Ramadass A/L Arumugam Tamat perkhidmatan / Completion of service 15.08.2018 Tamat perkhidmatan / Completion of service 01.06.2018 Tamat perkhidmatan / Completion of service 15.08.2018 JAWATANKUASA KEWANGAN 2018 FINANCE COMMITTEE 2018 –––––––––––––––––––-––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TAN SRI DATO’ SERI DR. ASEH BIN HAJI CHE MAT 1.

2.

DATO’ SRI DR. MOHAMMED AZMAN BIN DATO’ AZIZ MOHAMMED 3.

4.

DATO’ AMIR BIN OMAR 5.


ENCIK ABDULLAH SUHAIMIN BIN MD YUNUS ENCIK RAMADASS A/L ARUMUGAM 6.
ENCIK AWANG ALI BIN AHMAD RAJI @ AMAT Nota / Note: Tan Sri Dato’ Seri Dr. Aseh bin Haji Che Mat Encik Ramadass A/L Arumugam 70 Tamat perkhidmatan / Completion of service 01.10.2018 Tamat perkhidmatan / Completion of service 15.08.2018 LAPORAN TAHUNAN AHLI JAWATANKUASA LEMBAGA BOARD COMMITTEE MEMBERS JAWATANKUASA PERJAWATAN 2018 PERSONNEL COMMITTEE 2018 –––––––––––––––––––-––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TAN SRI DATO’ SERI DR. ASEH BIN HAJI CHE MAT 1.
2.

DATO’ SRI DR. MOHAMMED AZMAN BIN DATO’ AZIZ MOHAMMED 3.

DATO’ AMIR BIN OMAR ENCIK ROSLI BIN BIDIN 4.

5.

ENCIK ALAN KHOO CHOOM KWONG 6.

DATO’ ABDUL HALIM BIN MANSOR 7.

DATO’ HAJAH NORMALA BINTI ABDUL SAMAD 8.
ENCIK WILLIAM TAN SEE PIN Nota / Note: Tan Sri Dato’ Seri Dr. Aseh bin Haji Che Mat Encik Alan Khoo Choom Kwong Dato’ Abdul Halim bin Mansor Dato’ Hajah Normala binti Abdul Samad Encik William Tan See Pin Tamat perkhidmatan / Completion of service 01.10.2018 Tamat perkhidmatan / Completion of service 15.08.2018 Tamat perkhidmatan / Completion of service 31.08.2018 Tamat perkhidmatan / Completion of service 01.06.2018 Dilantik mulai / Appointed effective from 01.07.2018 JAWATANKUASA TATATERTIB 2018 INTEGRITY / DISCIPLINE COMMITTEE 2018 –––––––––––––––––––-––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– DATO’ SRI DR. MOHAMMED AZMAN BIN DATO’ AZIZ MOHAMMED 1.
2.

DR. SIRAJUDDIN BIN HASHIM 3.

ENCIK RAMADASS A/L ARUMUGAM Nota / Note: Dr. Sirajuddin bin Hashim Encik Ramadass A/L Arumugam Tamat perkhidmatan / Completion of service 01.12.2018 Tamat perkhidmatan / Completion of service 15.08.2018 JAWATANKUASA PEROLEHAN 2018 PROCUREMENT COMMITTEE 2018 –––––––––––––––––––-––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– DATO’ SRI DR. MOHAMMED AZMAN BIN DATO’ AZIZ MOHAMMED 1.

2.

DR. SIRAJUDDIN BIN HASHIM 3.


DATO’ AMIR BIN OMAR 4.

DR. MICHAEL CHIAM TOW HUI 5.

DATUK AZIH BIN MUDA 6.


ENCIK ABDULLAH SUHAIMIN BIN MD YUNUS Nota / Note: Dr. Sirajuddin bin Hashim Tamat perkhidmatan / Completion of service 01.12.2018 71 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION AHLI JAWATANKUASA LEMBAGA BOARD COMMITTEE MEMBERS JAWATANKUASA PUSAT REHABILITASI 2018 REHABILITATION CENTRE COMMITTEE 2018 –––––––––––––––––––-––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 1.

TAN SRI DATO’ SERI DR. ASEH BIN HAJI CHE MAT 2.


DATO’ SRI DR. MOHAMMED AZMAN BIN DATO’ AZIZ MOHAMMED 3.

DR. SIRAJUDDIN BIN HASHIM 4 DR. MICHAEL CHIAM TOW HUI 5.
DATO’ DR. VASAN SINNADURAI Nota / Note: Tan Sri Dato’ Seri Dr. Aseh bin Haji Che Mat Dr. Sirajuddin bin Hashim Tamat perkhidmatan / Completion of service 01.10.2018 Tamat perkhidmatan / Completion of service 01.12.2018 JAWATANKUASA PENGURUSAN PRESTASI 2018 PERFORMANCE MANAGEMENT COMMITTEE 2018 –––––––––––––––––––-––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 1.

DATO’ SRI DR. MOHAMMED AZMAN BIN DATO’ AZIZ MOHAMMED 2.

ENCIK RAMADASS A/L ARUMUGAM 3.


HAJI MOHAMAD IBRAHIM BIN HAJI HAMID A.B.S.

4.

PROFESSOR DATO' DR. SUDIN BIN HARON 5.

HAJI ISKANDAR BIN JAAFAR Nota / Note: Encik Ramadass a/l Arumugam Haji Mohamad Ibrahim bin Haji Hamid A.B.S.
Haji Mohd Iskandar bin Jaafar Tamat perkhidmatan / Completion of service 15.08.2018 Tamat perkhidmatan / Completion of service 15.08.2018 Tamat perkhidmatan / Completion of service 01.06.2018 JAWATANKUASA SKIM PEKERJAAN SENDIRI 2018 SELF EMPLOYMENT SCHEME COMMITTEE 2018 –––––––––––––––––––-––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 1.

TAN SRI DATO’ SERI DR. ASEH BIN HAJI CHE MAT 2.

DATO’ SRI DR. MOHAMMED AZMAN BIN DATO’ AZIZ MOHAMMED 3.
DATO HAJI ASLAH BIN ABDULLAH 4.

DATO’ AMIR BIN OMAR 5.

6.

7.

ENCIK HAZIM BIN JAMALUDDIN ENCIK WONG WAI KHUEN ENCIK MD.
HASBULLAH BIN MOHAMAD Nota / Note: Tan Sri Dato’ Seri Dr. Aseh bin Haji Che Mat 72 Tamat perkhidmatan / Completion of service 01.10.2018 LAPORAN TAHUNAN AHLI JAWATANKUASA LEMBAGA BOARD COMMITTEE MEMBERS JAWATANKUASA SISTEM INSURANS PEKERJAAN 2018 EMPLOYMENT INSURANCE SYSTEM COMMITTEE 2018 –––––––––––––––––––-––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 1.

TAN SRI DATO’ SERI DR. ASEH BIN HAJI CHE MAT 2.

DATO’ SRI DR. MOHAMMED AZMAN BIN DATO’ AZIZ MOHAMMED 3.
PUAN BETTY BINTI HASAN 4.

DR. NIRWAN BIN NOH 5.

DR. MAZIAH BINTI CHE YUSOFF 6.

DATO’ MOHD JEFFREY BIN JOAKIM 7.

8.

9.

ENCIK KAMAL BIN PARDI ENCIK JACK MEREDU KO ENCIK AWANG RADUAN BIN AWANG PARDI 10.

ENCIK KHALID BIN JALI 11.

ENCIK NIDZAM BIN KAMARULZAMAN 12.

DR. MOHD RASHID BIN BUYONG HAMZAH 13.

ENCIK ASRI BIN AB RAHMAN 14.

ENCIK WAN ZULKFLI BIN WAN SETAPA 15.

DATO’ ABDUL HALIM BIN MANSOR 16.

ENCIK ANDREW LO KIAN NYAN 17.

ENCIK SOMAHSUNDRAM SOMOO 18.

DATUK NORAINI BINTI SOLTAN 19.


DATUK MICHAEL KANG 20.

DATO’ LOW KIAN CHUAN 21.

DATO’ SRI ISMAIL BIN AHMAD 22.

DATO’ WIRA JALILAH BIN BABA 23.

PROF. DATUK DR. NORMA BINTI MANSOR 24.

ENCIK RAHIM BIN MOHAMAD 25.
ENCIK MUSALMAN BIN AHMAD ISKANDAR SHAH Nota / Note: Tan Sri Dato’ Seri Dr. Aseh bin Haji Che Mat Dato’ Abdul Halim bin Mansor Datuk Michael Kang Encik Jack Meredu Ko Encik Nidzam bin Kamarulzaman Encik Asri bin Ab Rahman Dato’ Sri Ismail bin Ahmad Dato’ Wira Jalilah bin Baba Tamat perkhidmatan / Completion of service 01.10.2018 Tamat perkhidmatan / Completion of service 20.08.2018 Tamat perkhidmatan / Completion of service 01.10.2018 Tamat perkhidmatan / Completion of service 01.06.2018 Tamat perkhidmatan / Completion of service 01.10.2018) Tamat perkhidmatan / Completion of service 01.06.2018 Tamat perkhidmatan / Completion of service 31.08.2018 Tamat perkhidmatan / Completion of service 31.08.2018 73 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PERUTUSAN KETUA EKSEKUTIF STATEMENT BY THE CHIEF EXECUTIVE DATO’ SRI DR. MOHAMMED AZMAN BIN DATO’ AZIZ MOHAMMED Ketua Eksekutif Pertubuhan Keselamatan Sosial Chief Executive Social Security Organization 74 LAPORAN TAHUNAN PERUTUSAN KETUA EKSEKUTIF STATEMENT BY THE CHIEF EXECUTIVE Assalamualaikum warahmatullahi wabarakatuh dan Salam Sejahtera.
Pada tahun 2018, PERKESO telah memperkenal dan melaksanakan pelbagai program serta inisiatif baharu bagi memastikan perlindungan keselamatan sosial pekerja di negara ini sentiasa dinamik dan inklusif mengikut keperluan rakyat dan negara, seiring dengan perubahan dalam landskap keselamatan sosial semasa.

Assalamualaikum warahmatullahi wabarakatuh dan Salam Sejahtera.
In 2018, SOCSO introduced and implemented various new programmes and initiatives to ensure that the employees’ social security protection in this country remain dynamic and inclusive, in accordance with the needs of the people and nation, in line with changes in the current social security landscape.

REFLEKSI TAHUN 2018 “ Kejayaan PERKESO dalam memartabatkan jaringan keselamatan sosial khususnya kepada pekerja di negara ini telah mendapat pelbagai pengiktirafan di peringkat antarabangsa dan kebangsaan.
Kreativiti dan inovasi yang dilahirkan dalam penyampaian perkhidmatan telah memberi kejayaan dan impak besar menerusi beberapa bidang keberhasilan utama.

Sesungguhnya pencapaian cemerlang ini telah melonjakkan imej PERKESO sebagai organisasi keselamatan sosial pekerja”.

Inisiatif PERKESO untuk mewujudkan satu sistem bersepadu dalam menyampaikan perkhidmatan yang efisien dan mesra pengguna telah dilaksanakan dengan pengenalan kepada Portal ASSIST pada 1 Januari 2018.
Menerusi platform ini, majikan boleh mengemukakan data caruman dan bayaran dalam talian yang secara langsung membolehkan majikan mengemaskini maklumat gaji dan caruman setiap pekerja tanpa perlu lagi mengemukakan jadual caruman fizikal (Borang 8A) atau hadir ke pejabat PERKESO.
––––––––––––––––––––––––––––––––––––––––––––––––––– REFLECTIONS OF 2018 “ The success of SOCSO in upholding the social security network, in particular to the workers of this country, has gained various recognition at national and international levels.

The creativity and innovation created in service delivery have brought great success and impact through several key result areas.
Indeed, this excellent achievement has propelled SOCSO’s image as an organisation for employees’ social security.” SOCSO’s initiative in creating an integrated system in service delivery that is efficient and user-friendly was implemented with the introduction of the ASSIST Portal on 1st January 2018.
Using this platform, employers can submit contribution data and payment directly online, enabling them to update information on salary and contribution of each employee without having to submit the physical contribution form (Form 8A) or presenting themselves at SOCSO offices.
75 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PERUTUSAN KETUA EKSEKUTIF STATEMENT BY THE CHIEF EXECUTIVE Hasil inisiatif ini, PERKESO telah menerima anugerah Top FPX Merchant (Government Sector) di majlis Malaysian e-Payment Excellence Award 2018 pada 11 April 2018 yang dianjurkan oleh Payment Network Malaysia (PayNet) dengan mengatasi pencapaian KWSP dan LHDN.
Pencapaian ini merupakan satu penghormatan kepada PERKESO atas usaha mempromosikan bayaran secara online melalui FPX (Financial Process Exchange).

Peralihan ini adalah satu cabaran yang perlu PERKESO tempuhi untuk memudahkan proses bagi majikan.

Pelaksanaan Inovasi Khidmat Pelanggan yang kedua ialah e-Pulih, yang menyediakan perkhidmatan operasi dua puluh empat jam setiap hari bagi permohonan implan bagi Orang Berinsurans.
Portal ini merupakan hasil kerjasama antara PERKESO dengan Kementerian Kesihatan Malaysia dalam penyampaian kemudahan berimpak tinggi kepada orang ramai dengan kos yang rendah.

Saya ingin mengucapkan tahniah kepada anggota-anggota PERKESO yang telah bekerja keras melaksanakan penambahbaikan sistem-sistem perkhidmatan PERKESO dalam talian dengan lancar, dan tidak lupa juga kepada para majikan yang telah memberi kerjasama yang baik dan menerima inisiatif-inisiatif ini.
––––––––––––––––––––––––––––––––––––––––––––––––––––– As a result of this initiative, SOCSO received the Top FPX Merchant (Government Sector) award at the Malaysian e-Payment Excellence Award 2018 on 11th April 2018 which was organised by the Payment Network Malaysia (Payment), overtaking the achievements of the Employees’ Provident Fund and the Inland Revenue Board.

This achievement is an honour to SOCSO on its efforts in promoting online payment using the PFX (Financial Process Exchange).
This transition was one of the challenges that SOCSO needed to face in order to facilitate the process for employers.

The second Customer Service Innovation implemented was the e-Pulih, providing twenty-four hour operational service each day for applications for implants for Insured Persons.

This portal is a collaboration between SOCSO and the Ministry of Health Malaysia, in delivering high impact facilities to the public at low costs.
I would like to congratulate all SOCSO’s staff who have worked very hard in implementing such improvements to SOCSO’s online service systems smoothly, and also the employers who cooperated well and accepted such initiatives.

76 LAPORAN TAHUNAN PERUTUSAN KETUA EKSEKUTIF STATEMENT BY THE CHIEF EXECUTIVE PERKESO bukan sahaja memberi tumpuan kepada aspek perlindungan Orang Berinsurans tetapi juga dalam aspek pencegahan dan promosi.
PERKESO telah melaksanakan program Workplace Health Promotion (WHP) di mana WHP PERKESO merupakan program pertama di dunia yang berjaya memenuhi kriteria ISSA Recognition Program Guidelines.

Program ini telah mendapat pengiktirafan “Certificate Of Excellence (2018)” bagi projek Workplace Health Promotion daripada International Sosial Security Association (ISSA).
Dengan mengetengahkan konsep promosi kesihatan, program ini dilaksanakan untuk mengenal pasti risiko dan mengurangkan ancaman penyakit tidak berjangkit di tempat kerja.
Antara cetusan idea dan inovasi lain yang dijalankan adalah Penggunaan Sistem Voucherless HSP, dan kerjasama dengan MIROS (Malaysian Institute of Road Safety Research) dalam membangunkan Commuting Safety Support Program (CSSP) berdasarkan garis panduan SIRIM Standard 2014 “Good Practices in Implementing Commuting Safety Management” untuk membantu industri melaksanakan program pencegahan kemalangan perjalanan kepada pekerja menerusi majikan masing-masing.
Satu lagi usaha PERKESO dalam menawarkan perkhidmatan perlindungan sosial terbaik kepada rakyat Malaysia adalah menerusi inisiatif Social Synergy.

Program Social Synergy menggabungkan tujuh agensi lain seperti GIATMARA, Amanah Ikhtiar Malaysia (AIM), Malaysia Digital Economy Corporation (MDEC), Jabatan Tenaga Kerja Semenanjung Malaysia (JTKSM) dan Majlis Agama Islam Wilayah Persekutuan (MAWIP) selain PERKESO dan AKPK sebagai tunjang utama.
Program ini adalah yang pertama seumpamanya, menawarkan sebuah platform keselamatan sosial yang komprehensif dan bersistematik.

PERKESO bukan sahaja mengutamakan kualiti perkhidmatan skim-skim yang diurus oleh organisasi ini, tetapi juga mengambil langkah-langkah proaktif untuk memperbaiki ekosistem perlindungan sosial untuk kemaslahatan seluruh warga Malaysia.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– SOCSO did not only direct its focus towards protection of Insured Persons, but in fact it also gave attention to prevention and promotion aspects as well.

The Workplace Health Promotion (WHP) programme was implemented wherein it became the first programme in the world to successfully meet the ISSA Recognition Programme Guidelines criteria.
This programme was awarded the “Certificate of Excellence 2018” by the International Social Security Association (ISSA).

By highlighting the concept of health promotion, this programme was implemented to identify risks and reduce the threat of non-communicable diseases at the workplace.
The sparks of ideas and innovations initiated included the use of Voucherless HSP System, and the cooperation with MIROS (Malaysian Institute of Road Safety Research) in developing the Commuting Safety Support Programme (CSSP) based on the SIRIM Standard 2014 “Good Practices in Implementing Commuting Safety Management” guidelines, to help industries implement commuting accident prevention programmes among employees through their respective employers.
Another effort by SOCSO in offering the best social protection service to the people of Malaysia was through the Social Synergy initiative.

This programme involved the collaboration of seven agencies such as GIATMARA, Amanah Ikhtiar Malaysia (AIM), the Malaysian Digital Economy Corporation (MDEC), Department of Labour Peninsular Malaysia and the Majlis Agama Islam Wilayah Persekutuan (MAWIP) in addition to SOCSO and AKPK as the main agency.
This programme is the first of its kind to offering a comprehensive and systematic social security platform.

SOCSO does not solely focus on the quality of services managed by the organisation but it also takes proactive measures to improve the social protection ecosystem for the benefit of all Malaysians.
77 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PERUTUSAN KETUA EKSEKUTIF STATEMENT BY THE CHIEF EXECUTIVE PERLUASAN LIPUTAN JARINGAN KESELAMATAN SOSIAL Sistem Insurans Pekerjaan PERKESO telah menguatkuasakan Akta Sistem Insurans Pekerjaan 2017 [Akta 800] yang bertujuan untuk melindungi dan membantu pekerja yang kehilangan pekerjaan melalui dua (2) komponen utama iaitu Insurans Pekerjaan dan Perkhidmatan Pekerjaan.
Sistem Insurans Pekerjaan (SIP) yang mula dikuatkuasakan pada Januari 2018 merupakan skim baharu yang memberi perlindungan kepada pekerja-pekerja yang kehilangan pekerjaan melalui penggantian pendapatan serta menyediakan latihan reskilling dan upskilling untuk memudahkan pekerja mendapat pekerjaan baharu.

Perkhidmatan pencarian pekerjaan turut dilaksanakan supaya mereka mendapat pekerjaan yang bersesuaian dan dapat kembali sebagai tenaga kerja dengan lebih cepat.
Sehingga Disember 2018, PERKESO telah menerima sebanyak 23,525 permohonan kehilangan pekerjaan dan daripada jumlah tersebut, sebanyak 18,083 pemohon layak menerima bantuan interim yang melibatkan pembayaran berjumlah RM17.18 juta.

2018, PERKESO telah menerima sebanyak 23,525 permohonan kehilangan pekerjaan daripada jumlah tersebut, sebanyak 18,083 pemohon layak menerima bantuan interim.
2018, SOCSO has received a total of 23,525 loss of employment applications and of the said number, 18,083 applicants were eligible to receive interim aid Reskilling Upskilling –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– EXPANSION OF SOCIAL SECURITY NETWORK COVERAGE Employment Insurance System SOCSO began its enforcement of the Employment Insurance System Act 2017 [Act 800] with the purpose of protecting and helping workers who have lost their employment, through two (2) main components, namely Employment Insurance and Employment Services.
The Employment Insurance System (EIS) which came into effect in January 2018 is a new scheme offering protecting to workers who have lost their employment through replacement of income as well as provision of reskilling and upskilling training to facilitate them in searching for new jobs.

Job search services are also offered so that they can be suitably employed and return as part of the workforce more quickly.
As at December 2018, SOCSO has received a total of 23,525 loss of employment applications and of the said number, 18,083 applicants were eligible to receive interim aid involving payments amounting to RM17.18 million.

78 Skim Bencana Kerja Pekerjaan Sendiri PERKESO turut memperluaskan Skim Perlindungan Keselamatan Sosial kepada mereka yang bekerja sendiri melalui Akta Keselamatan Sosial Pekerjaan Sendiri 2017 [Akta 789] yang telah dikuatkuasakan mulai 1 Jun 2017.
PERKESO menyedari bahawa golongan pekerja yang bekerja sendiri terdedah kepada pelbagai risiko walhal mereka tidak disediakan sebarang perlindungan disebabkan mereka tidak termasuk dalam sektor pekerjaan formal.

Mengambil kira kepelbagaian sektor informal di Malaysia, PERKESO mengambil pendekatan dengan menyediakan perlindungan kepada pekerja yang bekerja sendiri secara berperingkat mengikut sektor pekerjaan.
Sebagai permulaan, akta ini memberi perlindungan kepada pemandu teksi yang bekerja sendiri dan individu yang menjalankan perkhidmatan seumpamanya termasuk pemandu Grab.

Sehingga Disember 2018, bilangan pemandu teksi berdaftar seramai 7,808 orang berbanding 2,455 orang pada 2017 dengan jumlah kutipan caruman sebanyak RM1,426,424.10.
PERKESO sedang dalam langkah meluaskan Skim Keselamatan Sosial Pekerjaan Sendiri kepada sektor informal yang lain seperti nelayan, petani, penjaja, penggiat seni dan sebagainya secara berperingkat dijangka mulai akhir tahun 2019.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Self-Employment Injury Scheme SOCSO also expanded its Social Security Protection Scheme to people who are self- employed through the Self-Employment Social Security Act 2017 [Act 789] which came into effect on 1st June 2017.

The organisation realised that those who are self-employed are also exposed to various risks but they are not provided with any protection as they are not part of the formal employment sector.
Taking into account the diversity of informal sectors in Malaysia, SOCSO took the approach to providing protection to the self-employed in stages, according to the employment sectors.

For a beginning, the act provides protection to self-employed taxi drivers and individuals carrying out such services including Grab drivers.

As at December 2018, a total of 7,808 taxi drivers were registered compared to 2,455 in 2017, with a total collection of RM1,426,424.10.
SOCSO is now in the process of expanding the Self-Employment Social Security Scheme to other informal sectors such as fishermen, farmers, hawkers, arts activists and others, in stages, which is expected to commence at the end of 2019.

LAPORAN TAHUNAN PERUTUSAN KETUA EKSEKUTIF STATEMENT BY THE CHIEF EXECUTIVE PERKESO mengambil pendekatan dengan menyediakan perlindungan kepada pekerja yang bekerja sendiri secara berperingkat mengikut sektor pekerjaan.
Sebagai permulaan, akta ini memberi perlindungan kepada pemandu teksi yang bekerja sendiri dan individu yang menjalankan perkhidmatan seumpamanya termasuk pemandu Grab.

SOCSO took the approach to providing protection to the self-employed in stages, according to the employment sectors.

For a beginning, the act provides protection to self-employed taxi drivers and individuals carrying out such services including Grab drivers.
79 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PERUTUSAN KETUA EKSEKUTIF STATEMENT BY THE CHIEF EXECUTIVE BIDANG KEBERHASILAN UTAMA Program Return To Work Program Return To Work (RTW), yang diperkenalkan pada 15 Januari 2007, terus memberi hasil yang positif kepada peserta atau Orang Berinsurans.
RTW adalah program pemulihan fizikal yang disediakan kepada Orang Berinsurans PERKESO yang mengalami hilangupaya akibat kecederaan atau penyakit bagi mengembalikan fungsi anggota badan dan seterusnya kembali semula ke alam pekerjaan lebih awal, sihat dan selamat.

Bagi tahun 2018, seramai 3,829 Orang Berinsurans yang menyertai program ini telah berjaya dipulihkan berbanding sasaran seramai 3,100 orang.
Sejak program ini dilancarkan, seramai 21,966 peserta telah berjaya dipulihkan dan kembali semula ke alam pekerjaan.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 2018 3,829 Orang Berinsurans yang menyertai program ini telah berjaya dipulihkan 2018 3,829 Insured Persons who participated in the programme were successfully rehabilitated KEY RESULTS AREA Return To Work Programme The Return To Work (RTW) programme which was first introduced on 15th January 2007 continues to produce positive results amongst participants or Insured Persons.
The RTW programme is a physical rehabilitation programme offered to SOCSO Insured Persons who experience disablement due to injury or disease, to be physically and vocational rehabilitated and subsequently return to work earlier, healthy and safe.

In 2018, 3,829 Insured Persons who participated in the programme were successfully rehabilitated compared to the target of 3,100 person.

Since its inception, a total of 21,966 workers were successfully rehabilitated and returned to gainful employment.
Pusat Rehabilitasi PERKESO Tun Abdul Razak (PRPTAR) Pusat Rehabilitasi PERKESO yang terletak di Bandar Hijau, Hang Tuah Jaya Melaka dan beroperasi mulai pada 1 Oktober 2014, merupakan medium utama dalam merealisasikan program RTW.

––––––––––––––––––––––––––––––––––––––––––––––––– Tun Abdul Razak SOCSO Rehabilitation Centre The SOCSO Rehabilitation Centre situated in Bandar Hijau, Hang Tuah Jaya, Melaka began.

Its operations on 1st October 2014.


The centre is the main medium in realising the RTW programme.

80 LAPORAN TAHUNAN PERUTUSAN KETUA EKSEKUTIF STATEMENT BY THE CHIEF EXECUTIVE Demi meningkatkan kualiti perkhidmatan rehabilitasi dan mengoptimumkan pemulihan pesakit, latihan yang berterusan kepada pasukan multidisiplin sentiasa diadakan seperti kursus “Diploma in Modern Orthopaedic Medicine (Cyriax)” dan Bobath.
Peralatan berteknologi tinggi dan terkini seperti peralatan Neurorobotics Cyberdyne Hybrid Assistive Limb (HAL) Robot Suit dari Jepun turut dibawa masuk dan disediakan bagi rawatan pesakit.

Sudah pasti dengan kesemua pencapaian ini, PRPTAR telah meletakkan penanda aras baharu dalam perkhidmatan rehabilitasi di Malaysia serta rantau Asia.

Ramai delegasi dari dalam dan luar negara telah melawat pusat ini untuk berkongsi ilmu serta kepakaran.
Kecemerlangan Pusat Rehabilitasi PERKESO terus mendapat pelbagai pengiktirafan di peringkat antarabangsa.

Pada 1 Mei 2018 di Dubai, PERKESO telah menerima anugerah yang berprestij Fiabci World Prix D'excellence Awards 2018 - World Gold Winner (Purpose Built Category) untuk reka bentuk bangunan PRPTAR yang salutogenik, inklusif, konsep bangunan hijau, sejagat, dan biopsikososial yang bertaraf antarabangsa dalam menawarkan perkhidmatan rehabilitasi komprehensif di bawah satu bumbung.
Satu lagi pencapaian bersejarah buat PRPTAR apabila ia berjaya memenangi dua anugerah AIA Vitality, iaitu Malaysia’s Healthiest Employer (Winner) & Healthiest Workplace (Highly Commended) pada 26 November 2018 untuk amalan budaya kerja yang positif dan sihat dalam memberikan perkhidmatan yang bertaraf dunia.
Pada tahun 2018, seramai 1,225 pesakit telah berjaya menjalani rawatan pemulihan berbanding 988 pesakit pada tahun 2017, melalui program rehabilitasi fizikal dan vokasional yang komprehensif bagi mengembalikan semula Orang Berinsurans PERKESO ke alam pekerjaan dan secara tidak langsung, dapat meningkatkan sosioekonomi dan kesejahteraan taraf hidup mereka.
In order to improve the quality of rehabilitation service and optimise patient rehabilitation, continued training to the multi- disciplined team is always given, such as the “Diploma in Modern Orthopaedic Medicine (Cyriax)” course and the Bobath course.

High technology equipment and the latest tools such as the Neurorobotics Cyberdyne Hybrid Assistive Limb (HAL) Robot Suit are brought in from Japan and provided for treatment.
It is certain that with all these achievements, the Tun Abdul Razak SOCSO Rehabilitation Centre has set a new benchmark in rehabilitation services in Malaysia as well as in the Asian region.

Many delegates from within the country and abroad have visited this centre to participate in sharing of knowledge and expertise.

The excellence of the SOCSO Rehabilitation Centre continues to garner various recognition internationally.
On 1st May 2018 in Dubai, SOCSO received the prestigious Fiabci World Prix D’excellence Award 2108 - World Gold Winner (Purpose Built Category) for the design of the Rehabilitation Centre building that is salutogenic, inclusive, green, universal and biopsychosocial and of international standards, in offering comprehensive rehabilitation services under one roof.
Another historical achievement by the Centre was when it was given two AIA Vitality awards, namely the Malaysia’s Healthiest Employer (Winner) and the Healthiest Workplace (Highly Commended) awards on 26th of November 2018 for its positive and healthy working culture practices in providing world-class service.
In 2018, a total of 1,225 patients successfully underwent rehabilitation treatment compared to 988 patients in 2017, through comprehensive physical and vocational rehabilitation, to SOCSO’s Insured Persons Return To Work, thus indirectly improving their socio-economic status and wellbeing.
81 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PERUTUSAN KETUA EKSEKUTIF STATEMENT BY THE CHIEF EXECUTIVE Program Saringan Kesihatan (HSP) Pada tahun 2018, sebanyak 233,491 baucar telah diedarkan kepada pekerja yang layak dan menjadikan seramai 2.83 juta pencarum layak menjalani saringan kesihatan di bawah program ini.
Sejak diperkenalkan pada tahun 2013, seramai 541,855 pencarum PERKESO telah menjalani pemeriksaan kesihatan dan daripada jumlah tersebut, seramai 134,054 orang pencarum wanita turut menjalani pemeriksaan mamogram.

Program Pemeriksaan Kesihatan pada tahun ini melibatkan perbelanjaan lebih RM3 juta.
Bagi memastikan penggunaan baucar yang lebih meluas, PERKESO telah mengambil pelbagai inisiatif dan membuat hebahan mengenai program ini kepada orang ramai menerusi jalinan kerjasama dan penambahan bilangan klinik panel pemeriksaan kesihatan di seluruh negara.
––––––––––––––––––––––––––––––––––––––––––––––––––– Health Screening Programme (HSP) In 2018, a total of 233,491 vouchers were distributed to workers who are qualified, as to date 2.83 million contributors which are eligible to undergo health screening under this programme.

Since its introduce in 2013, a total of 541,855 SOCSO contributors have undergone health screening and of the said number, 134,054 female contributors also underwent mammogram examinations.
The Health Screening Programme this year involved an expenditure exceeding RM3 million.

To ensure more widespread use of the vouchers, SOCSO has taken several approaches and made public announcements about this programme, through a network of cooperation and addition of health screening panel clinics throughout the country.
2018 233,491 baucar telah diedarkan kepada pekerja yang layak 2018 233,491 vouchers were distributed to workers who are qualified 82 OSHMP2020 dilaksanakan bagi memastikan suasana kerja selamat dan sihat setanding dengan negara maju.

OSHMP2020 is implemented to ensure a working environment that is safe and healthy, at par with developed nations.
Program Keselamatan dan Kesihatan Pekerjaan PERKESO mendokong Pelan Induk Keselamatan dan Kesihatan Pekerjaan (OSHMP2020) yang dijadikan asas halatuju kepada aktiviti pembangunan keselamatan dan kesihatan pekerjaan di negara ini untuk mewujudkan suasana kerja yang selamat, sihat dan kondusif.

Ini sejajar dengan aspirasi kerajaan yang menyasarkan untuk menjadi antara negara maju dalam ekonomi, kesejahteraan rakyat dan inovasi.
PERKESO komited mendokong hasrat murni ini agar ianya dapat mencapai objektifnya iaitu penurunan kadar kemalangan pekerjaan kepada 2.53 per 1,000 pekerja, kadar kematian kepada 4.36 per 100,000 pekerja dan peningkatan pelaporan penyakit dan kemalangan pekerjaan sebanyak 30% menjelang tahun 2020.

Usaha ini dilaksanakan bagi memastikan suasana kerja selamat dan sihat setanding dengan negara maju dalam jangka masa lima tahun akan datang.
––––––––––––––––––––––––––––––––––––––––––––––––––– Occupational Safety and Health Programme SOCSO supports the Occupational Safety and Health Master Plan (OSHMP2020) that is the directional basis for occupational safety and health development activities in this country, to create a working environment that is safe, healthy and conducive.

This is in line with the government’s aspiration that aims to become a developed nation in economy, wellbeing of the people and innovation.
SOCSO is committed in supporting this noble goal so as to achieve its objective of reducing occupational accident rates to 2.53 per 1,000 workers, death rates to 4.36 per 100,000 workers and increasing reporting of occupational disease and accidents by 30%, by the year 2020.

This effort is implemented to ensure a working environment that is safe and healthy, at par with developed nations within the next five years.
LAPORAN TAHUNAN PERUTUSAN KETUA EKSEKUTIF STATEMENT BY THE CHIEF EXECUTIVE Pada tahun 2018, PERKESO telah melaksanakan usaha berterusan dalam mewujudkan budaya pencegahan kemalangan di tempat kerja dan dalam perjalanan pergi balik ke tempat kerja dengan memberi fokus kepada sektor-sektor utama yang menyumbang kepada bencana kerja.

Pada tahun 2018, sebanyak 480 Program Keselamatan Dan Kesihatan Pekerjaan telah berjaya dilaksanakan berbanding sasaran sebanyak 420 program.
Daripada keseluruhan program tersebut, sebanyak 96 program melibatkan Program Sokongan Keselamatan Perjalanan (Commuting Safety Support Program) dan 190 program Kesedaran Keselamatan dan Kesihatan Pekerjaan melibatkan majikan terpilih (Kadar Kemalangan Tertinggi).
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– In 2018, SOCSO carried out continued efforts in creating a culture of accident prevention at the workplace and commuting accidents by focusing on main sectors that contribute to work accidents.

In 2018, 480 Occupational Safety and Health Programmes were successfully carried out compared to the target of 420 programmes.
Out of the overall number of programmes, 96 programmes were involved the Commuting Safety Support Programme and 190 were Occupational Safety and Health Awareness Programmes involving selected employers (highest accident rates).
2018 Sebanyak 480 Program Keselamatan dan Kesihatan Pekerjaan telah berjaya dilaksanakan berbanding sasaran sebanyak 420 program 2018 480 Occupational Safety and Health Programmes were successfully carried out compared to the target of 420 programmes PROGRAM MERAKYATKAN PERKESO Pembukaan Pejabat Baharu PERKESO terus mendekati rakyat dengan melebarkan jaringan perkhidmatan di mana pejabat baharu dibuka di lokasi-lokasi strategik yang akan memudahkan akses kepada pelanggan untuk berurusan dengan PERKESO.
Pada tahun 2018, PERKESO telah membuka sebuah lagi pejabat baharu iaitu di Tanjung Karang, Selangor menjadikan jumlah pejabat PERKESO di seluruh negara sebanyak 54 buah pejabat.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– BRINGING SOCSO TO THE PEOPLE Opening of New Offices SOCSO continues to become closer to the people by expanding its network of services with the opening of new offices in strategic locations which will facilitate client’s access in dealing with SOCSO.

In 2018, SOCSO opened a new office in Tanjung Karang, Selangor, bringing the number of offices nationwide to 54.
83 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PERUTUSAN KETUA EKSEKUTIF STATEMENT BY THE CHIEF EXECUTIVE Publisiti dan Promosi Korporat Aktiviti-aktiviti publisiti diadakan bertujuan untuk memberi kefahaman dan kesedaran kepada golongan pekerja dan majikan berkaitan skim dan faedah-faedah yang disediakan oleh PERKESO.
PERKESO telah melaksanakan lebih 522 program publisiti dan promosi berbanding 378 yang disasarkan, melalui pelbagai kaedah serta saluran media sama ada media cetak mahupun media elektronik.

Publisiti melalui media massa telah memainkan peranan penting dalam memastikan semua informasi mengenai PERKESO dapat disebarluas kepada orang ramai.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Corporate Publicity and Promotion Publicity activities were held with the intention of giving understanding and awareness to workers and employers about the schemes and benefits offered by SOCSO.

SOCSO has carried out more than 522 publicity and promotional programmes compared to the targeted 378, through various methods as well as media channels, printed or electronic media.
Publicity through mass media has played an important role in ensuring that all information on SOCSO could be disseminated to the public.
2018 778 pelanggan telah hadir ke program tersebut berbanding 1,024 pada tahun 2017 2018 778 clients attended the programme compared to 1,024 in 2017 Program Hari Bertemu Pelanggan Program Hari Bertemu Pelanggan PERKESO diadakan pada setiap hari Khamis pertama setiap bulan dari jam 8:30 pagi hingga 4:30 petang di semua 54 buah pejabat PERKESO di seluruh negara termasuk Ibu Pejabat.
PERKESO turut menyertai Program Hari Bertemu Pelanggan di Kementerian Sumber Manusia pada setiap hari Selasa mulai jam 8.00 pagi hingga 10.00 pagi.

Inisiatif ini merupakan langkah mesra pelanggan untuk menyelesaikan sebarang masalah pelanggan yang tidak dapat diselesaikan di peringkat kaunter di mana pelanggan berpeluang untuk bersemuka dengan pegawai atasan PERKESO.

Pada tahun 2018, seramai 778 pelanggan telah hadir ke program tersebut berbanding 1,024 pada tahun 2017.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Meet the Clients Day The ‘SOCSO Meet the Clients Day’ is held every first Thursday of the month, from 8.30 in the morning to 4.30 in the afternoon, at all 54 SOCSO’s offices across the nation including at the Headquarters.

SOCSO also participates in the Meet the Clients Day held by the Ministry of Human Resources every Tuesday from 8.00 to 10.00 in the morning.
This initiative is a client-friendly approach in solving any problems that could not be solved at counter level.

Clients have the opportunity to meet the senior officers of SOCSO.

In 2018, 778 clients attended the programme compared to 1,024 in 2017.
84 LAPORAN TAHUNAN PERUTUSAN KETUA EKSEKUTIF STATEMENT BY THE CHIEF EXECUTIVE Skuad PERKESO Prihatin Misi utama penubuhan Skuad PERKESO Prihatin adalah untuk membantu Orang Berinsurans serta orang tanggungan mereka apabila berlaku sesuatu kejadian luar jangka melalui tindakan pantas dan segera.

Ini mendekatkan hubungan Orang Berinsurans, majikan dan PERKESO sebagai sebuah agensi kerajaan yang prihatin dan dekat di hati rakyat.
Sepanjang tahun 2018, Skuad PERKESO Prihatin telah menyelesaikan sebanyak 2,045 kes di seluruh negara berbanding 2,008 kes pada tahun 2017.

Daripada jumlah tersebut, sebanyak 1,970 kes (96.33%) telah berjaya diselesaikan dengan segera dalam tempoh 7 hari dan bayaran faedah atau pun bekalan peralatan pemulihan disampaikan kepada orang berinsurans / orang tanggungan yang layak.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– PERKESO Prihatin Squad The main mission of establishing the PERKESO Prihatin Squad is to provide aid to Insured Persons as well as their dependants in the event of unexpected incidents, through quick and immediate action.

This would cultivate a closer relation between Insured Person and Employers with socso, as a government agency that cares and is closed to the heart of the people.
Throughout 2018, PERKESO Prihatin Squad managed to resolve 2,045 cases nationwide compared to 2,008 cases in 2017.

Out of all cases, 1,970 cases (96.33%) were successfully concluded immediately within a period of 7 days and payment of benefits or supply of rehabilitation equipments were delivered to eligible insured persons / dependants.
2018 Skuad PERKESO Prihatin telah menyelesaikan sebanyak 2,045 kes di seluruh negara berbanding 2,008 kes pada tahun 2017 2018 PERKESO Prihatin Squad managed to resolve 2,045 cases nationwide compared to 2,008 cases in 2017 Khidmat Pelanggan PERKESO juga menyediakan medium perhubungan yang lebih mudah melalui talian 1 300 22 8000 yang menjadi medium utama pelanggan untuk berurusan secara langsung.
Medium perhubungan lain yang disediakan termasuklah media sosial seperti Facebook, Twitter, Instagram, LinkedIn dan YouTube.

Jelas sekali platform media sosial ini memberi impak positif kepada PERKESO di mana para pelanggan dan orang ramai dapat mendalami peranan dan fungsi PERKESO serta skim-skim dan faedah-faedah yang disediakan.
Pada masa yang sama, PERKESO dapat menangani dan menyelesaikan masalah atau aduan pelanggan, sekaligus meningkatkan kualiti penyampaian perkhidmatan melangkaui ekspektasi pelanggan.

–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Customer Service SOCSO also provides an easier medium of communication through telephone, at 1 300 22 8000, which is the main medium for customers to communicate with the organisation directly.
Other means of communication provided include social media such as Facebook, Twitter, Instagram, LinkedIn and YouTube.

It can be clearly seen that this social media platform have a positive impact on SOCSO where customers and the public could appreciate the role and function of SOCSO as well as the schemes and benefits offered.
At the same time, SOCSO is able to handle and resolve customer’s problems or complaints, whilst improving the quality of service delivery that goes beyond the expectations of customers.
85 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PERUTUSAN KETUA EKSEKUTIF STATEMENT BY THE CHIEF EXECUTIVE KECEMERLANGAN OPERASI Meningkatkan Kualiti Perkhidmatan Pelanggan Pengurusan tuntutan faedah dikendalikan mengikut Piagam Pelanggan dan Standard Q yang mengambil kira pengukuran berdasarkan peratus pencapaian dan purata bilangan hari.

Pendekatan ini dilaksanakan bagi menjamin penyampaian perkhidmatan yang diberikan memenuhi ekspektasi pelanggan.
Piagam Pelanggan Pada tahun 2018, PERKESO masih mencapai prestasi piagam pelanggan yang baik dengan tempoh pemprosesan 2.22 hari secara purata bagi kesemua jenis tuntutan faedah dan masih berjaya mencapai prestasi cemerlang dengan pencapaian 98.46% secara purata bagi kesemua jenis tuntutan faedah.

Piagam pelanggan ini diukur berdasarkan dari tarikh dokumen lengkap diterima sehingga kes dibayar.
Standard Q PERKESO juga mencapai prestasi cemerlang mengikut Standard Q iaitu 92.82% atau 31.34 hari secara purata bagi kesemua jenis tuntutan faedah.

Pencapaian ini diukur daripada tarikh dokumen diterima sehingga kes selesai dibayar.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– OPERATIONAL EXCELLENCE Improving Customer Service Quality Benefits claims are managed in accordance with the Clients’ Charter and Standard Q which take into account measurement based on percentage of achievement and average number of days.

This approach is used to ensure the service delivery meets customers’ expectations.
Clients’ Charter In 2018, SOCSO still maintained its good clients’ charter performance with an average processing period of 2.22 days for all types of benefits claims, and successfully achieved excellent performance with an average achievement of 98.46% for all types of benefits claims.

The clients’ charter is measured from the date when the complete documents are received up to when payment made.
Standard Q SOCSO has also achieved excellent performance according to Standard Q, that is, 92.82% or 31.34 days on average, for all types of benefits claims.

This achievement is measured from the date of document’s acceptance to the date of full settlement.
86 LAPORAN TAHUNAN PERUTUSAN KETUA EKSEKUTIF STATEMENT BY THE CHIEF EXECUTIVE Indeks Kepuasan Pelanggan Pencapaian PERKESO seperti yang dihuraikan di atas mencerminkan pencapaian dan kesungguhan anggota-anggotanya dalam memenuhi jangkaan pelanggan dan meningkatkan sistem penyampaian perkhidmatan.
Kajian kepuasan pelanggan PERKESO yang dijalankan pada tahun 2018 mendapati indeks tahap kepuasan pelanggan terhadap perkhidmatan PERKESO secara keseluruhannya berada pada tahap 4 (AMAT BAIK) mengikut Skala Balance Scorecard (BSC) iaitu 88.50%, melepasi sasaran 85% yang ditetapkan oleh organisasi.

Pencapaian Indeks Kepuasan Perkhidmatan Pelanggan melalui Mystery Shopping juga berjaya ditingkatkan dengan pencapaian sebanyak 84.40% berbanding sasaran 83% yang ditetapkan.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Customer Satisfaction Index SOCSO’s achievements as elaborated above reflect the accomplishment and seriousness of its staff in meeting customer satisfaction and improving the service delivery system.
A study of SOCSO customer satisfaction conducted in 2018 found that the overall customer satisfaction index against its service is at level 4 (VERY GOOD) in accordance with the Balanced Scorecard (BSC) scale, at 88.50%, exceeding the target of 85% set by the organisation.

The Customer Satisfaction Index achievement through Mystery Shopping was also improved with a score of 84.40% compared to the target of 83%.
PENGURUSAN STRATEGI DAN PRESTASI Pendekatan Balanced Scorecard (BSC) yang menyediakan rangka kerja bagi mengurus prestasi organisasi secara terancang, teratur dan tersusun telah mula diamalkan mulai tahun 2016.

Pada tahun 2018, sejumlah empat puluh dua (42) KPI PERKESO 2018 telah ditetapkan berasaskan empat perspektif utama BSC iaitu Pelanggan, Kewangan, Proses Dalaman dan Pembelajaran/ Perkembangan.
Secara keseluruhannya, prestasi PERKESO bagi tahun 2018 adalah pada tahap CEMERLANG dengan skor 4.73, atau peratus pencapaian sebanyak 97.30%.

Pencapaian prestasi tahun 2018 ini adalah lebih cemerlang berbanding pencapaian prestasi tahun 2017 (skor 4.55, 95.50%) dengan peratus peningkatan sebanyak 1.88%.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– MANAGEMENT OF STRATEGY AND PERFORMANCE The Balanced Scorecard (BSC) Approach which provides the framework for managing performance of the organisation in planned and organised manner has been in practice since 2016.

In 2018, a total of forty two (42) SOCSO KPI were stipulated based on the four key perspectives of BSC, namely, Customer, Finance, Internal Process and Learning/Development.
Overall, SOCSO’s performance in 2018 is at EXCELLENT level, with a score of 4.73 or 97.30%.

The performance in 2018 has improved significantly compared to the organisation’s performance in 2017 (score of 4.55 or 95.50%), showing a percentage improvement of 1.88%.
87 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PERUTUSAN KETUA EKSEKUTIF STATEMENT BY THE CHIEF EXECUTIVE ANUGERAH DAN PENGIKTIRAFAN Usaha melestarikan budaya kreativiti dan inovasi dalam kalangan warga kerja PERKESO telah mula menzahirkan kejayaan menerusi beberapa bidang keberhasilan utama.

Pelbagai kejayaan yang dicapai sepanjang tahun 2018 terus melonjakkan lagi kecemerlangan PERKESO apabila pelbagai anugerah dan pengiktirafan di peringkat antarabangsa dan kebangsaan telah diterima.
Penganugerahan dan pengiktirafan yang diterima antaranya adalah:  ASSA Recognition Awards: e-Pulih dan Projek Transformasi Portal ASSIST di Nha Trang, Vietnam  International Sosial Security Association (ISSA) Certificate of Merit (2018) bagi Projek Enforcement Initiative & Commuting Safety Support Programme di Kuala Lumpur International Sosial Security Association (ISSA) Certificate of Excellence (2018) bagi Projek Workplace Health Promotion di Kuala Lumpur   PERKESO buat julung kali telah diberi penghargaan oleh International Social Security Association (ISSA) sebagai tuan rumah bagi menganjurkan Regional Social Security Forum (RSSF) for Asia and the Pacific 2018 pada 2 hingga 4 Oktober 2018.
 Anugerah Emas untuk Kumpulan KIK SJ Unic dalam International Quality and Productivity Convention (IQPC) di Batam, Indonesia  Anugerah Portal Terbaik sempena Hari ICT KSM 2018.
 Konvensyen Team Excellence Peringkat Wilayah Tengah: 5 Kumpulan menerima Anugerah Emas  Konvensyen Team Excellence Peringkat Utara: 2 Kumpulan menerima Anugerah Emas ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– AWARDS AND RECOGNITION Efforts to preserve a culture of creativity and innovation amongst SOCSO staff have begun to show success through several key result areas.
The various successes achieved throughout 2018 continue to propel the organisation’s excellence, with several awards and recognitions at international and national levels were awarded.

Among the awards and recognition received include:  ASSA Recognition Awards: e-Pulih and ASSIST Portal Transformation Project in Nha Trang, Vietnam.

 International Social Security Association (ISSA) Certificate of Merit (2018) for the Enforcement Initiative & Commuting Safety Support Programme Project in Kuala Lumpur.
International Social Security Association (ISSA) Certificate of Excellence (2018) for the Workplace Health Promotion Project in Kuala Lumpur.

  SOCSO was, for the first time ever, given the honour by International Social Security Association (ISS) to host and organise the Regional Social Security Forum (RSSF) for Asia and the Pacific 2018 from 2nd to 4th October 2018.

 Gold Award for SJ Unic KIK Group at the International Quality and Productivity Convention (IQPC) in Batam, Indonesia.
 Best Portal Award in conjunction with KSM ICT Day 2018.

 Central Region Team Excellence Convention: 5 groups received Gold Awards.

 Northern Region Team Excellence Convention: 2 groups received Gold Awards.
88  Konvensyen Team Excellence Peringkat Kebangsaan Kumpulan Metamorphosis (5 Bintang) Kumpulan Waghih (5 Bintang) Kumpulan BFIT (4 Bintang) Kumpulan Resque (4 Bintang) Kumpulan Terrapeng (4 Bintang) Kumpulan Transparent (3 Bintang) Kumpulan MIE (3 Bintang) – – – – – – –  Penganugerahan 20 Kumpulan Terbaik Sektor Awam (Persekutuan) – Kumpulan Metamorphosis dan Waghih –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––  National Team Excellence Convention – Metamorphosis Group (5 Stars) – Waghih Group (5 Stars) – BFIT Group (4 Stars) – – – – MIE Group (3 Stars) Resque Group (4 Stars) Terrapeng Group (4 Stars) Transparent Group (3 Stars)  Award for 20 Best Public Sector Groups (Federal) – Metamorphosis and Waghih Saya amat berbangga dengan kejayaan PERKESO di peringkat kebangsaan dan juga antarabangsa.
Pengiktirafan yang diberikan menjadi sumber inspirasi kepada semua warga PERKESO untuk terus berusaha memberi perkhidmatan yang terbaik melangkaui ekspektasi.

Walau bagaimanapun, PERKESO tidak akan berpuas hati dengan pencapaian yang telah dicapai dan kami akan terus mencabar diri dalam meningkatkan kesejahteraan rakyat Malaysia.

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– I am very proud of SOCSO’s success at national, as well as international levels.
The recognition given as a source of equitable inspiration to all SOCSO staff to continue to strive in giving the best service beyond expectation.

Nevertheless, SOCSO will not rest on its laurels and we shall continue to challenge ourselves in improving the wellbeing of the Malaysian people.
LAPORAN TAHUNAN PERUTUSAN KETUA EKSEKUTIF STATEMENT BY THE CHIEF EXECUTIVE 89 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PERUTUSAN KETUA EKSEKUTIF STATEMENT BY THE CHIEF EXECUTIVE MELANGKAH KE HADAPAN MEMANTAPKAN JARINGAN KESELAMATAN SOSIAL YANG PROGRESIF DAN KOMPREHENSIF KEPADA SELURUH LAPISAN PEKERJA PERKESO memainkan peranan penting dalam menyediakan tadbir urus perlindungan keselamatan sosial yang adil dan saksama kepada pekerja sebagai pemangkin transformasi negara yang mampan dan inklusif.
Pelaksanaan program transformasi ekonomi negara diunjurkan akan mewujudkan sebanyak 1.5 juta peluang pekerjaan baharu menjelang tahun 2020.

Pada tahun 2018, pendaftaran majikan dan pekerja yang layak di bawah Akta Keselamatan Sosial Pekerja 1969 [Akta 4], Akta Keselamatan Sosial Pekerjaan Sendiri [Akta 789] dan Akta Sistem Insurans Pekerjaan 2017 [Akta 800] telah meningkat.

Bilangan pendaftaran majikan telah meningkat sebanyak 4.59% kepada 1.14 juta majikan.
Dalam tempoh yang sama, bilangan pekerja berdaftar turut meningkat sebanyak 1.45% kepada 16.78 juta pekerja.

Bilangan majikan aktif pada tahun 2018 meningkat 0.77% kepada 437,060 majikan dan bilangan pekerja aktif pula meningkat sebanyak 4.12% kepada 7.08 juta pekerja.
Peningkatan bilangan tuntutan dan penerima faedah setiap tahun juga menjadi satu cabaran besar bagi PERKESO untuk memastikan faedah-faedah di bawah skim perlindungan yang disediakan terus relevan dan pada masa yang sama, perlu memastikan dana terus mampan.

Pada tahun 2018, bilangan penerima semua jenis faedah telah meningkat sebanyak 18,158 penerima atau 8.39% menjadikan jumlah keseluruhan penerima faedah kepada 616,285 orang.
Dalam tempoh yang sama, PERKESO telah membelanjakan sebanyak RM3,706.27 juta belanja tanggungan bagi bayaran semua jenis faedah iaitu peningkatan sebanyak RM434.50 juta atau 13.28%.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– MOVING FORWARD REINFORCING A PROGRESSIVE AND COMPREHENSIVE SOCIAL SECURITY NETWORK FOR ALL EMPLOYEES SOCSO plays an important role in providing fair and equitable social security protection to employees, as a catalyst for sustainable and inclusive national transformation.
The implementation of the national economic transformation is projected to create 1.5 million new job opportunities by the year 2020.

In 2018, the recorded registration of qualified employers and employees under the Employees’ Social Security Act 1969 [Act 4], the Self-Employment Social Security Act [Act 789] and the Employment Insurance System Act 2017 [Act 800] has increased.

The number of employer registration rose by 4.59% to 1.14 million employers.
At the same time, the number of registered employer also increased by 1.45% to 16.78 million employees.

The number of active employers in 2018 increased by 0.77% to 437,060 employers, and the number of active employees increased by 4.12% to 7.08 million employees.

Increase in the number of claims and benefits recipients each year also become a huge challenge for SOCSO to ensure that the benefits under the protection schemes provided remain relevant, and at the same time ensure the sustainability of funds.
In 2018 the number of recipients of all types of benefits increased by 18,158 or 8.39% bringing the overall total of benefits recipients to 616,285 people.

Within the same period, SOCSO spent RM3,706.27 million for payment of all types of benefits, marking an increase of RM434.50 million or 13.28%.
90 LAPORAN TAHUNAN PERUTUSAN KETUA EKSEKUTIF STATEMENT BY THE CHIEF EXECUTIVE Tidak dinafikan lonjakan dan anjakan kepada Industri 4.0 ini memerlukan ekosistem dan infrastruktur yang komprehensif serta kondusif dan mampu menyokong keperluan revolusi ini.

PERKESO perlu membuat penilaian terhadap kesesuaian sedia ada bagi mengenal pasti sebarang perubahan atau penambahbaikan yang perlu dilakukan untuk memastikan ianya dapat memenuhi keperluan Industri 4.0 ini.
Selain daripada pewartaan akta-akta baru, PERKESO terus mengambil pelbagai pendekatan untuk terus menyumbang kepada ekosistem perlindungan sosial di Malaysia.

PERKESO telah diberi mandat bersama-sama Kumpulan Wang Simpanan Pekerja (KWSP) untuk mengkaji dan merangka Pelan Pembangunan Kesejahteraan Sosial Negara.

Pelan ini dijangka siap pada tahun 2019 dan akan diserahkan sebagai cadangan kepada pihak kerajaan untuk pelaksanaan.
Sebagai sebuah organisasi yang meletakkan rakyat sebagai keutamaan, PERKESO tidak menghadkan sumbangan kepada keselamatan sosial berlandaskan konsep insurans sosial tetapi sebaliknya, PERKESO akan memastikan sistem perlindungan sosial di Malaysia sentiasa bertambah baik.

PERKESO kini dalam proses merealisasikan skim keselamatan sosial kepada pekerja asing di bawah Skim Bencana Pekerjaan Akta 4.
Atas dasar memperjuangkan hak asasi manusia bagi pekerja asing yang sering dilupakan, PERKESO akan melaksanakan skim tersebut bermula 1 Januari 2019.

Tidak dinafikan, golongan ini sering dieksploitasi dan tidak diberikan layanan sewajarnya walaupun mereka banyak menyumbang kepada ekonomi dan pembangunan negara melalui penglibatan mereka dalam kerja- kerja yang dikelaskan sebagai 3D ‘dirty, difficult and dangerous’.
Dengan pelaksanaan skim ini, diharapkan agar nasib pekerja- pekerja asing akan lebih terbela selama perkhidmatan mereka di negara ini.

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– PERKESO kini dalam proses merealisasikan skim keselamatan sosial kepada pekerja asing di bawah Skim Bencana Pekerjaan Akta 4.

SOCSO is now in the process of establishing a social security scheme for foreign workers under the Employment Injury Scheme in Act 4.
It cannot be denied that the leap and shift towards Industry 4.0 requires an ecosystem and infrastructure that are comprehensive as well as conducive, and able to support this revolutionary needs.

SOCSO needs to conduct an evaluation of its existing readiness, to identify any change or improvement that needs to be implemented to ensure that the organisation can meet the needs of this Industry 4.0.
In addition to the enactment of new statutes, SOCSO also continues to take various approaches in continuing to contribute to the social protection ecosystem in Malaysia.

SOCSO has been given the mandate together with the Employees’ Provident Fund (EPF) to study and design the National Social Wellbeing Development Plan.

This plan is expected to be completed in 2019 and will be submitted as a proposal to the government for implementation.
As an organisation that placed the people as its priority, SOCSO does not limit contribution to social security only based on the concept of social insurance, but on the contrary, SOCSO will ensure that the social protection system in Malaysia continues to improve.

SOCSO is now in the process of establishing a social security scheme for foreign workers under the Employment Injury Scheme in Act 4.
On the basis of recognising for human rights on behalf of foreign workers who are often exclude, SOCSO will launch the scheme beginning from 1st January 2019.

It is not denied that this group of workers are often exploited and not given equal treatment although they have much contributed to the economy and development of the country through their involvement in jobs classified as 3D - dirty, difficult and dangerous.
With the implementation of this scheme, it is hoped that the wellbeing of foreign workers will be protected throughout their service in this country.

91 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PERUTUSAN KETUA EKSEKUTIF STATEMENT BY THE CHIEF EXECUTIVE Di samping itu, golongan pekerja yang tidak termasuk dalam sektor pekerjaan formal juga harus diberikan lebih tumpuan.
PERKESO juga sedang mengkaji peluasan perlindungan kepada golongan suri rumah yang tidak bekerja dan pengkhidmat domestik.

Sudah tiba masanya kita mengiktiraf tugas-tugas rumah sebagai kerja produktif yang menyumbang kepada kesejahteraan institusi keluarga, pembinaan modal insan dan pembangunan ekonomi negara.

Oleh itu, PERKESO berhasrat untuk menyediakan perlindungan keselamatan sosial yang sewajarnya kepada mereka.
Seiring dengan ekspektasi pelanggan, setiap anggota PERKESO perlu bersedia menghadapi cabaran dalam konteks landskap perlindungan keselamatan sosial dan future of work masa kini yang pantas berubah.

Pelan Strategik PERKESO 2016 - 2020 menjadi kerangka utama PERKESO untuk terus memperkasa jaringan keselamatan sosial pekerja di negara ini.
Keutamaan PERKESO adalah untuk mengurangkan jurang perbezaan bagi memastikan golongan pekerja yang layak dilindungi mendapat perlindungan keselamatan sosial merentasi batasan sosioekonomi masyarakat majmuk di negara ini.

Kajian kebolehlaksanaan peluasan liputan perlindungan keselamatan sosial kepada warga asing yang sah juga telah dijalankan dan kini di peringkat akhir untuk kelulusan Kerajaan sebelum dilaksanakan.
Penambahbaikan yang dirancang PERKESO tidak akan dapat dilaksanakan tanpa cabaran-cabaran sukar.

Namun begitu, PERKESO melihat bahawa langkah-langkah ini perlu diambil bagi memastikan visi PERKESO untuk menjadi peneraju Keselamatan Sosial yang Dinamik, Unggul dan Cemerlang tercapai.

Bersandarkan komitmen tinggi warga PERKESO untuk menggalas tanggungjawab berat ini berserta kerjasama daripada pihak majikan dan pekerja, PERKESO akan dapat menjamin keselamatan sosial kepada Orang Berinsurans.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– In addition, workers who do not belong in the formal employment sector must also be given focus.

SOCSO is also examining the expansion of protection to housewives who do not work and domestic servants.

It is time that we recognise housework as productive work that contributes to the wellbeing of the family institution, development of human capital and economic development of the country.
As such, SOCSO intends to provide proper social security protection to this group of people.

In line with customers’ expectation, each SOCSO’s staff must be prepared to face challenges in the context of social security protection landscape and future of work that is rapidly changing.

The SOCSO Strategic Plan 2016 - 2020 serves as a main framework for SOCSO to continue strengthening employees’ social security network in this country.
SOCSO’s priority is to reduce the gap, to ensure that employees who are eligible for protection will receive social security protection that goes beyond the multiracial socio-economic borders.

A feasibility study on the expansion of social security protection coverage to legal foreign workers has been carried out and is now at the final stages for Government is approval before it is implemented.

The improvements planned by SOCSO cannot be implemented without difficult challenges.
Nevertheless, SOCSO realises that these steps must be taken to ensure that its vision of becoming the leader in Social Security that is Dynamic, Distinguished and Excellent is achieved.

Based on the high commitment of SOCSO staff in shouldering this great responsibility, together with the cooperation of employers and employees, SOCSO will be able to provide social security protection to the Insured Person.
92 LAPORAN TAHUNAN PERUTUSAN KETUA EKSEKUTIF STATEMENT BY THE CHIEF EXECUTIVE PENGHARGAAN Dengan berlatarbelakangkan pelbagai kejayaan dan pencapaian yang telah diraih PERKESO, saya mengucapkan setinggi- tinggi penghargaan kepada Lembaga Pengarah dan Panel Pelaburan PERKESO serta warga kerja atas komitmen dan sokongan padu yang berterusan serta dedikasi mereka menjadikan organisasi ini terus berdaya saing.
Saya menaruh keyakinan semua lapisan warga PERKESO akan terus meningkatkan usaha dan sokongan untuk menghadapi cabaran mendatang.

Berusaha gigih meneruskan kelangsungan kecemerlangan dan pencapaian organisasi untuk terus memberi impak dan lonjakan berganda dalam memartabatkan agenda memberi perlindungan keselamatan sosial pekerja yang dinamik dan inklusif di negara ini.
Akhir kata, saya dan seluruh warga PERKESO ingin merakamkan setinggi penghargaan kepada YB M. Kulasegaran, Menteri Sumber Manusia dan YB Dato’ Hj Mahfuz Bin Hj Omar, Timbalan Menteri Sumber Manusia, Pengerusi serta Ahli Lembaga PERKESO khususnya di atas nasihat dan pandangan serta dorongan yang diberikan dalam memantapkan lagi peranan PERKESO sebagai salah satu agensi peneraju perlindungan keselamatan sosial pekerja di negara ini yang akan terus memacu kecemerlangan dan menjadi penanda aras kepada negara-negara lain di peringkat antarabangsa.
Sekian dan terima kasih.

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– ACKNOWLEDGEMENTS With a landmark of various successes and achievements garnered by SOCSO, I would like to express my sincerest gratitude to the Board of Directors and SOCSO Investment Panel, as well as the staff for their continued commitment and support, as well as dedication in ensuring that this organisation remain competitive.
I am confident that all SOCSO staff will continue to increase their effort and support in facing future challenges.

Work hard to continue organisational excellence and achievement, to continue to give impact and multiple leaps in upholding the agenda of providing dynamic and inclusive social security protection in the country.

Finally, all SOCSO’s staff and I would like to express our highest appreciation to YB M. Kulasegaran, Minister of Human Resources and YB Dato’ Hj.

Mahfuz Bin Hj.
Mahfuz Bin Hj.

Omar, Deputy Minister of Human Resources, the Chairman as well as Members of the SOCSO Board, in particular, for the advices, views and support given in further establishing SOCSO’s role as one of the leading agencies in social security protection in the country that will continue to drive excellence and become the benchmark for other countries at international level.

Thank you.
DATO’ SRI DR. MOHAMMED AZMAN BIN DATO’ AZIZ MOHAMMED Ketua Eksekutif Pertubuhan Keselamatan Sosial Chief Executive Social Security Organization 93 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION CARTA ORGANISASI ORGANISATION CHART MENTERI SUMBER MANUSIA MINISTER OF HUMAN RESOURCE LEMBAGA PERKESO SOCSO BOARD SETIAUSAHA LEMBAGA BOARD SECRETARY KETUA EKSEKUTIF CHIEF EXECUTIVE OFFICER AUDIT DALAM INTERNAL AUDIT PENGURUSAN RISIKO RISK MANAGEMENT TIMBALAN KETUA EKSEKUTIF (KORPORAT) DEPUTY CHIEF EXECUTIVE (CORPORATE) TIMBALAN KETUA EKSEKUTIF (PENGURUSAN) DEPUTY CHIEF EXECUTIVE (MANAGEMENT) TIMBALAN KETUA EKSEKUTIF (OPERASI) DEPUTY CHIEF EXECUTIVE (OPERATIONS) SISTEM INSURANS PEKERJAAN (SIP) EMPLOYMENT INSURANCE SYSTEM PERANCANGAN & HAL EHWAL KORPORAT PLANNING & CORPORATE AFFAIRS KHIDMAT PENGURUSAN MANAGEMENT SERVICES PELABURAN INVESTMENT TRANSFORMASI & TEKNOLOGI MAKLUMAT TRANSFORMATION & INFORMATION TECHNOLOGY FAEDAH BENEFITS INSURANS PEKERJAAN EMPLOYMENT INSURANCE KEWANGAN TREASURY CARUMAN CONTRIBUTIONS SUMBER MANUSIA HUMAN RESOURCES PUSAT REHABILITASI PERKESO TUN ABDUL RAZAK TUN ABDUL RAZAK SOCSO REHABILITATION CENTRE SKIM BENCANA KERJA PEKERJAAN SENDIRI (SPS) SELF EMPLOYMENT INJURY SCHEME PERKHIDMATAN PEKERJAAN EMPLOYMENT SERVICES PEROLEHAN PROCUREMENT PENGURUSAN HARTANAH PROPERTY MANAGEMENT PERUNDANGAN LEGAL INTEGRITI INTEGRITY PENCEGAHAN, PERUBATAN & PEMULIHAN PREVENTION, MEDICAL & REHABILITATION PENGURUSAN PERHUBUNGAN PELANGGAN (CRM) CUSTOMER RELATIONS MANAGEMENT (CRM) NAZIRAN INSPECTORATE PSIKOLOGI PSYCHOLOGY PENGUATKUASAAN ENFORCEMENT PEJABAT PERKESO NEGERI / PEJABAT PERKESO SOCSO STATE OFFICE / SOCSO OFFICE PEJABAT Office BAHAGIAN Division CAWANGAN Branch UNIT 94 LAPORAN TAHUNAN TIMBALAN KETUA EKSEKUTIF DEPUTY CHIEF EXECUTIVE DATIN AZLAILY BINTI ABD RAHMAN MOHD ROSDI BIN MAT YASIN JOHN RIBA ANAK MARIN Timbalan Ketua Eksekutif (Korporat) Deputy Chief Executive (Corporate) Timbalan Ketua Eksekutif (Pengurusan) Deputy Chief Executive (Management) Timbalan Ketua Eksekutif (Operasi) Deputy Chief Executive
 (Operations) Kelayakan Akademik Kelayakan Akademik Kelayakan Akademik  Ijazah Sarjana Muda Ekonomi Gunaan, Universiti Malaya Academic Qualifications  Bachelor of Applied Economics, Universiti Malaya  Ijazah Sarjana Muda Undang-Undang, Universiti Malaya  Certificate of Accreditation in Prosci’s Change Management Methodology by Being Human Pty Ltd, Melbourne  Women Directors’ Programme Certification by NAM Institute for the Empowerment of Women (NIEW)  A Member of Association of Change Management Professionals (USA) Academic Qualifications  Bachelor of Laws, Universiti Malaya  Certificate of Accreditation in Prosci’s Change Management Methodology by Being Human Pty Ltd, Melbourne  Women Directors Programme Certification from NAM Institute for the Empowerment of Women (NIEW)  A Member of the Association of Change Management Professionals (USA)   Ijazah Sarjana Pentadbiran Perniagaan Universiti Teknologi MARA Ijazah Sarjana Muda Perakaunan, Universiti Utara Malaysia  Diploma Pentadbiran Awam, Universiti Teknologi MARA Academic Qualifications  Master of Business Administration Universiti Teknologi MARA  Bachelor of Accounting, Universiti Utara Malaysia  Diploma in Public Administration, Universiti Teknologi MARA 95 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION KUMPULAN PENGURUSAN KANAN SENIOR MANAGEMENT TEAM DATO’ MOHD SAHAR BIN DARUSMAN Ketua Pegawai Sistem Insurans Pekerjaan, Pejabat Sistem Insurans Pekerjaan Chief of Employment Insurances Systems, Employment Insurances Systems Office DATO' DR. SUZANA IDAYU WATI BINTI OSMAN Ketua Pegawai Pelaburan, Bahagian Pelaburan Chief Investment Officer, Investment Division MOHD ROSDEEN BIN HASSAN Ketua Pegawai Transformasi dan Teknologi Maklumat Bahagian Transformasi dan Teknologi Maklumat Chief Transformation & Information Technology Officer Transformation and Information Technology Division Kelayakan Akademik Kelayakan Akademik Kelayakan Akademik  Ijazah Sarjana Sains Sosial, Universiti
 Birmingham, UK  Ijazah Doktor Falsafah (PhD) dalam Kewangan, Universiti Putra Malaysia  Ijazah Sarjana Pentadbiran Perniagaan Memphis State University, USA  Ijazah Sarjana Muda (Kepujian) Sosiologi,  Advanced Management Programme (AMP),  Ijazah Sarjana Muda Pentadbiran Perniagaan Universiti Kebangsaan Malaysia  Diploma Pentadbiran Awam, INTAN  Diploma Pengurusan Maklumat (Pembangunan), Universiti Birmingham, UK Academic Qualifications  Master’s Degree in Social Science, University of Birmingham, UK  Bachelor of Arts (Hons) Sociology, Universiti Kebangsaan Malaysia  Diploma in Public Administration, INTAN  Diploma in Information Management for Harvard Business School, USA  Ijazah Sarjana Dalam Kewangan, Universiti Putra Malaysia  Ijazah Sarjana Muda (Kepujian) Penggajian Perniagaan, University of Huddersfield, UK Academic Qualifications  PhD in Finance, Universiti Putra Malaysia  Advanced Management Program (AMP) Harvard Business School, USA  Master in Finance, Universiti Putra Malaysia  BA (Hons) Business Studies, Development, University of Birmingham, UK University of Huddersfield, UK Memphis State University, USA Academic Qualifications  Master of Business Administration, Memphis State University, USA  Bachelor of Business Administration, Memphis State University, USA 96 LAPORAN TAHUNAN KUMPULAN PENGURUSAN KANAN SENIOR MANAGEMENT TEAM HAJAH ROSMAWATI BINTI ZAINUDDIN CHE HAMID BIN CHE AHMAD MOHAMAD FAUZI BIN HAJI JA’AFAR Ketua Bahagian Kewangan Head of Finance Division Ketua Bahagian Sumber Manusia Head of Human Resources Division Ketua Bahagian Faedah Head of Benefits Division Kelayakan Akademik Kelayakan Akademik Kelayakan Akademik  Ijazah Sarjana Pentadbiran Perniagaan  Ijazah Sarjana Muda Pentadbiran Perniagaan  Ijazah Sarjana Muda Ekonomi, Universiti Kebangsaan Malaysia Universiti Kebangsaan Malaysia Academic Qualifications Academic Qualifications  Bachelor of Business Administration Universiti Kebangsaan Malaysia  Bachelor of Economics,
 Universiti Kebangsaan Malaysia (Kewangan) Universiti Putra Malaysia  Ijazah Sarjana Muda Kewangan dan Sistem Perakaunan, University of New South Wales, Australia  Ahli Institut Akauntant Malaysia (Chartered Accountants) – No.
Ahli 5834  Fellow Certified Public Accountants Australia Academic Qualifications  Master of Business Administration (Finance), Universiti Putra Malaysia  Bachelor of Accounting Finance and Systems, University of New South Wales, Australia  Member of the Malaysian Institute of Accountants (Chartered Accountants) – Membership No.
5834  Fellow Certified Public Accountants Australia 97 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION KUMPULAN PENGURUSAN KANAN SENIOR MANAGEMENT TEAM BORHAN BIN OSMAN MOHAMAD ASRI BIN NGOSMAN MUHAMAD ALIF HAIKAL CHEONG BIN ABDULLAH Ketua Bahagian Perundangan Head of Legal Division Ketua Bahagian Perancangan & Hal Ehwal Korporat Head of Planning & Corporate Affairs Division Ketua Bahagian Audit Dalam Head of Internal Audit Division Kelayakan Akademik Kelayakan Akademik Kelayakan Akademik  Ijazah Sarjana Muda Undang-Undang,  Ijazah Sarjana Pentadbiran Perniagaan, Universiti Malaya Academic Qualifications  Bachelor of Laws, Universiti Malaya Universiti Putra Malaysia  Diploma Sebaran Am (Perhubungan Awam), (setaraf Ijazah Sarjana Muda Am), Institut Teknologi MARA  Certificate of Accreditation in Prosci’s Change Management Methodology by Being Human Pty Ltd, Melbourne Academic Qualifications  Master of Business Administration, Universiti Putra Malaysia  Diploma in Mass Communication (Public Relations) (equivalent to General Degree), Institut Teknologi MARA  Certificate of Accreditation in Prosci’s Change Management Methodology by Being Human Pty Ltd, Melbourne  Ijazah Sarjana Muda Ekonomi, Universiti Kebangsaan Malaysia Academic Qualifications  Bachelor of Economics, Universiti Kebangsaan Malaysia 98 LAPORAN TAHUNAN KUMPULAN PENGURUSAN KANAN SENIOR MANAGEMENT TEAM HAJAH SARIMA BINTI HAJI YASIN ZAINOL BIN ABU AZLEEN BINTI ISMAIL Ketua Bahagian Perolehan Head of Procurement Division Ketua Bahagian Caruman Head of Contribution Division Ketua Bahagian Pengurusan Risiko Head of Risk Management Division Dilantik mulai / Appointed effective from 03.09.2018 Kelayakan Akademik Kelayakan Akademik Kelayakan Akademik  Ijazah Sarjana Muda Analisa Ekonomi, Universiti Kebangsaan Malaysia  Ijazah Sarjana Muda Sains Politik, Universiti Kebangsaan Malaysia Academic Qualifications Academic Qualifications  Bachelor of Economic Analysis, Universiti Kebangsaan Malaysia  Bachelor of Political Science, Universiti Kebangsaan Malaysia  Ijazah Sarjana Muda Perakaunan, University of Portsmouth  International Certificate in Enterprise Risk Management, The Institute of Risk Management, UK  Ahli kepada The Malaysian Insurance Institute - Nombor keahlian O2013-5034 Academic Qualifications  Bachelor of Accountancy, University of Portsmouth  International Certificate in Enterprise Risk Management, The Institute of Risk Management, UK  Member of The Malaysian Insurance Institute - Membership No.
O2013-5034 99 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION KUMPULAN PENGURUSAN KANAN SENIOR MANAGEMENT TEAM DR. AZLAN BIN DARUS MOHD KHALID BIN SALLEH HAJI ZAINAL BIN ISMAIL Ketua Bahagian Pencegahan, Perubatan dan Pemulihan Head of Prevention, Medical and Rehabilitation Division Ketua Bahagian Khidmat Pengurusan Head of Management Services Division Ketua Bahagian Skim Bencana Kerja Pekerjaan Sendiri Head of Self Employment Injury Scheme Division Dilantik mulai / Appointed effective from 01.08.2018 Kelayakan Akademik Kelayakan Akademik Kelayakan Akademik  Ijazah Sarjana Muda Perubatan &  Ijazah Sarjana Muda Sastera, Pembedahan, Universiti Otago New Zealand Universiti Kebangsaan Malaysia  Ijazah Sarjana Muda Pentadbiran Awam, Universiti Malaya Academic Qualifications  Bachelor of Literature, Universiti Kebangsaan Malaysia Academic Qualifications  Bachelor of Public Administration, Universiti Malaya  Ijazah Sarjana Kesihatan Awam, Universiti Malaya  Ijazah Sarjana Kesihatan Awam (Kesihatan Pekerjaan), Universiti Malaya  Ahli kepada Faculty of Occupational Medicine, Royal College of Physicians, Ireland  Certified of Independent Medical Examiner, ABIME USA  Certified of Disability Management Professional, Canada Academic Qualifications  Bachelor of Medicine and Surgery, University of Otago, New Zealand  Master of Public Health, Universiti Malaya  Master of Public Health (Occupational Health), Universiti Malaya  Member of Faculty of Occupational Medicine, Royal College of Physicians, Ireland  Certified of Independent Medical Examiner, ABIME USA  Certified of Disability Management Professional, Canada 100 LAPORAN TAHUNAN KUMPULAN PENGURUSAN KANAN SENIOR MANAGEMENT TEAM DR. PONNIAH A/L RAMAN ROSHAIMI BIN MAT ROSELY ROSLAN BIN RAMLI Ketua Bahagian Insurans Pekerjaan Head of Employment Insurance Division Ketua Bahagian Perkhidmatan Pekerjaan Head of Employment Services Division Ketua Bahagian Integriti Head of Integrity Division Dilantik mulai / Appointed effective from 01.03.2018 Kelayakan
 Akademik Kelayakan Akademik Kelayakan Akademik  Ijazah Doktor Falsafah (PhD) Pengurusan, Universiti Putra Malaysia  Ijazah Sarjana Teknologi Maklumat, Universiti Kebangsaan Malaysia  Ijazah Sarjana Muda Sains (Matematik), Universiti Kebangsaan Malaysia Academic Qualifications  PhD in Management, Universiti Putra Malaysia  Master of Information Technology, Universiti Kebangsaan Malaysia  Bachelor of Mathematics, Universiti Kebangsaan Malaysia  Ijazah Sarjana Muda Komunikasi, Universiti Sains Malaysia  Timbalan Presiden dan Ahli Malaysian  Ijazah Sarjana Muda Pengurusan Awam, Universiti Utara Malaysia Disability Management Association Malaysia Academic Qualifications  Bachelor of Public Management, Universiti Utara Malaysia  Return To Work Expert by ISSA Academy  Certified Disability Management Professional (NIDMAR Canada)  Certified Train the Trainer, HRDF Academic Qualifications  Bachelor of Mass Communication, Universiti Sains Malaysia  Vice President and Member of Malaysian Disability Management Association Malaysia  Return To Work Expert by ISSA Academy  Certified Disability Management Professional (NIDMAR Canada)  Certified Train the Trainer, HRDF 101 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION KUMPULAN PENGURUSAN KANAN SENIOR MANAGEMENT TEAM MOHAMAD HARON BIN OTHMAN HAIRIRI BIN HARUN ROSMASITA BINTI MOHAMED Ketua Bahagian Naziran Head of Inspectorate Division Ketua Cawangan Penguatkuasaan Head of Enforcement Section Ketua Cawangan Pengurusan Perhubungan Pelanggan Head Customer Relationship Management Department Kelayakan Akademik Kelayakan Akademik Kelayakan Akademik  Ijazah Sarjana Muda Pentadbiran Korporat  Ijazah Sarjana Muda Pentadbiran Perniagaan (Setiausaha Syarikat), Universiti Teknologi MARA Academic Qualifications  Bachelor of Corporate Administration (Company Secretary), Universiti Teknologi MARA (Dengan Kepujian), Universiti Kebangsaan Malaysia  Diploma Pentadbiran Awam, Universiti Teknologi MARA Academic
 Qualifications  Bachelor In Business Administration (With Honours), Universiti Kebangsaan Malaysia  Diploma in Public Administration, Universiti Teknologi MARA  Ijazah Sarjana Pembangunan Manusia (Major Sosial), Universiti Putra Malaysia  Ijazah Sarjana Muda Pembangunan Manusia, Universiti Putra Malaysia  Certified of Disability Management Professional, Canada Academic Qualifications  Master of Human Development (Major Social), University Putra Malaysia  Bachelor of Human Development, University Putra Malaysia  Certified of Disability Management Professional, Canada 102 LAPORAN TAHUNAN PUSAT REHABILITASI PERKESO SOCSO’S REHABILITATION CENTRE IR.
MOHD NOOR BIN HASHIM DR. HAFEZ BIN HUSSAIN EDMUND CHEONG PECK HUANG Ketua Cawangan Pengurusan Hartanah Head of Property Management Pengarah Eksekutif Pusat Rehabilitasi PERKESO Tun Abdul Razak Executive Director Tun Abdul Razak SOCSO Rehabilitation Centre Timbalan Pengarah (Pengurusan) Pusat Rehabilitasi PERKESO Tun Abdul Razak Deputy Director (Management) Tun Abdul Razak SOCSO Rehabilitation Centre Kelayakan Akademik Kelayakan Akademik Kelayakan Akademik  Ijazah Sarjana Muda (Kepujian) Kejuruteraan Mekanikal, Universiti Teknologi Mara  Jurutera Profesional (Mekanikal) Dengan Sijil Kelayakan Praktik  Ahli Lembaga Jurutera Malaysia Academic Qualifications  Bachelor of Engineering (Hons) Mechanical, Universiti Teknologi MARA  Professional Engineer (Mechanical) With Practising Certificate  Member of Board of Engineer, Malaysia  Ijazah Sarjana Muda Perubatan, Universiti Sumatera Utara  Master of Clinical Rehabilitation, Flinders University, South Australia  Ahli ISPRM (International Society of Physical Rehabilitation Medicine)  Return To Work Expert by ISSA Academy Academic Qualifications  Bachelor of Medicine, Universiti Sumatera Utara  Master of Clinical Rehabilitation, Flinders University, South Australia  Member of ISPRM (International Society of Physical Rehabilitation Medicine)  Return To Work Expert by ISSA Academy  Ijazah Sarjana Muda Sastera (Sains Politik), Universiti Kebangsaan Malaysia  Diploma Computer Science (Cambridge)  Return To Work Expert by ISSA Academy  Information Technology & Communication Expert by ISSA Academy  Certified Disability Management Professional (NIDMAR Canada)  Certified American Medical Association Guideline on Impairment and Disability (American Board of Independent Medical Examiner, USA)  Advisor and member of Malaysian Disability Management Association Malaysia Academic Qualifications  Bachelor of Literature (Political Science), Universiti Kebangsaan Malaysia  Diploma in Computer Science (Cambridge)  Return To Work Expert, ISSA Academy  Information Technology & Communication Expert, ISSA Academy  Certified Disability Management Professional, NIDMAR Canada  American Medical Association Guideline on Impairment and Disability Certificate (American Board of Independent Medical Examiner, USA)  Advisor and member of Malaysian Disability Management Association Malaysia 103 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENGARAH NEGERI STATE DIRECTORS HAJI MUSTAFA BIN DRAMAN SELANGOR ZAINOL BIN ABU HAJI SALIJAN BIN SAIGON WILAYAH PERSEKUTUAN KUALA LUMPUR TONG SING CHUANG JOHOR Dilantik mulai / Appointed 03/09/2018 Sehingga / Until 02/09/2018 Dilantik mulai / Appointed 01/07/2018 JEEVA A/L NARAYANASAMY Sehingga / Until 31/06/2018 HAJI OTHMAN BIN MOHD NORDIN PULAU PINANG ANTHONY ARUL DASS A/L ARULAPPEN PERAK Dilantik mulai / Appointed 01/08/2018 NOORHANITA BINTI MOHAMAD Sehingga / Until 31/07/2018 NALLUSAMY A/L MUTHUSAMY NEGERI SEMBILAN PHILLIP SANGKAN SARAWAK MAMSOR BIN ABDUL MANAF KEDAH HAJAH ZAINI BINTI AB LLATIFF KELANTAN HAJAH NORA BINTI YAACOB TERENGGANU HAJI ABU HURAIRAH @ AL MASRI BIN AHMAD PAHANG HAJAH FADHILAH BINTI HAMIL MELAKA DR. MOHD ALI BIN HINDIA SABAH HAJI MOHD ASRI BIN MOHD RASID PERLIS 104 LAPORAN TAHUNAN integriti dalam pelaporan korporat dan hubungan baik dengan pihak berkepentingan integrity in corporate reporting as well as good relationship with stakeholders.
3 TADBIR URUS KORPORAT CORPORATE GOVERNANCE 3 prinsip utama tadbir urus korporat yang baik iaitu; The 3 main principles of good corporate governance are; audit dan pengurusan risiko yang berkesan; dan effective audit and risk management; and 2 kepimpinan dan keberkesanan lembaga pengarah; the leadership and effectiveness of the board of directors; 1 Setiap organisasi diterajui oleh lembaga pengarah yang bertanggungjawab terhadap kepimpinan organisasi dan secara kolektif bertanggungjawab untuk memenuhi objektif dan matlamat organisasi.
Each organisation is led by the board which is responsible for its leadership and is collectively responsible in meeting the organisation’s objectives and goals.

105 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION TADBIR URUS KORPORAT CORPORATE GOVERNANCE ULASAN TADBIR URUS KORPORAT Semua ahli lembaga hendaklah secara objektif menyempurnakan tugas dan tanggungjawab fidusiarinya pada setiap masa demi kepentingan organisasi.
Setiap ahli lembaga dikehendaki mengikuti perkembangan terkini mengenai tanggungjawab sebagai ahli lembaga, serta urusan, aktiviti organisasi dan perkembangan organisasi.

CORPORATE GOVERNANCE REVIEW Objectively, all board members need to accomplish their fiduciary tasks and responsibilities every time for the interests of the organisation.
Every board members is required to follow the latest development about their responsibilities as a board members and their organisation, organisation activities and organisation development.
106 LAPORAN TAHUNAN TADBIR URUS KORPORAT CORPORATE GOVERNANCE Bagi membolehkan ahli lembaga menyempurnakan tanggungjawab dalam memenuhi matlamat dan tujuan organisasi, ahli lembaga hendaklah, antara lain:  bersama dengan pengurusan kanan menggalakkan budaya tadbir urus korporat yang baik yang menegaskan tingkah laku beretika, berhemat dan profesional;  menyemak, mencabar dan membuat keputusan terhadap saranan dari pihak pengurusan dan memantau pelaksanaannya;  memastikan pelan strategik organisasi menyokong pembentukan nilai jangka panjang yang merangkumi strategi mengenai ekonomi, alam sekitar dan pertimbangan sosial yang mendokong kemampanan organisasi;  menyelia dan mentaksir prestasi pengurusan untuk menentukan sama ada perniagaan diuruskan dengan baik;  memastikan terdapat rangka kerja kawalan dalaman dan pengurusan risiko yang mantap;  memahami risiko-risiko utama yang dihadapi oleh organisasi dan menyedari bahawa sebarang keputusan perniagaan melibatkan pengambilan risiko yang wajar;  menetapkan selera risiko dalam mana lahli lembaga menjangka pihak pengurusan untuk beroperasi dan memastikan terdapat rangka kerja pengurusan risiko yang wajar untuk mengenal pasti, menganalisis, menaksir, mengurus dan memantau risiko kewangan dan bukan kewangan yang signifikan;  memastikan pihak pengurusan kanan memiliki kemahiran dan pengalaman yang diperlukan, dan terdapat pengurusan penggantian yang teratur untuk ahli lembaga dan pengurusan kanan;  memastikan organisasi mempunyai prosedur yang membolehkan komunikasi berkesan dengan pihak berkepentingan; dan  memastikan integriti pelaporan kewangan dan bukan kewangan organisasi.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– In order to allow the board members to fulfil their responsibilities to accomplish the organisation goals and purposes, inter alia, they shall:  be together with the senior management to promote a good corporate governance culture which asserting on ethical behaviours, prudent and professionalism;  review, challenge and make a decision toward suggestions from the management party and monitoring its implementation;  make sure the organisation strategic plan supports the long term value formation which includes strategy on the economy, environment and social considerations that support the organisation sustainability; supervise and appraise management performances to determine whether the business is handled with care;   make sure that there are internal control frameworks and stable risk-taking;  understand the main risks being faced by the organisation and aware of any business decisions that involve proper risk-taking;  setting the risk appetites in which the board members expected for the management party to operate and making sure that there is a proper risk management framework to identify, analyse, appraise, manage and monitor the significant financial and non-financial risks;  make sure that the senior management have the necessary skills and experiences, and there are organised replacement management for the board members and senior management;  make sure the organisation have procedures that allow effective communication with the interest parties; and  make sure the integrity of the organisation financial and non-financial reporting.
107 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION TADBIR URUS KORPORAT CORPORATE GOVERNANCE Dasar dan strategi organisasi dibuat berlandaskan nilai-nilai utama, prinsip dan ciri-ciri budaya sesebuah organisasi.

Oleh itu, adalah penting bagi ahli lembaga untuk menetapkan perkara-perkara ini apabila mewujudkan piagam lembaganya.

Piagam ahli lembaga hendaklah menetapkan, antara lain, struktur tadbir urus, kuasa dan terma rujukan ahli lembaga, jawatankuasanya dan pihak pengurusan.
PERKESO terus komited dalam memastikan tadbir urus korporat terbaik dapat dipraktikkan dalam melaksanakan peranan dan fungsinya.

Justeru, Ahli Lembaga dan semua Jawatankuasa Lembaga yang dilantik telah memainkan peranan dan tanggungjawab yang signifikan menerusi komitmen yang diterjemahkan di dalam kehadiran mereka di mesyuarat – mesyuarat Lembaga dan Jawatankuasa Lembaga yang telah diadakan sepanjang tahun 2018.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– The organisation policy and strategy are created based on the main values, principles and cultural features of a organisation.

Therefore, it is important for the board members to set these things when establishing its board charter.

Among others, the board members charter shall set the governance structure, power and reference terms of the board members, its committee and management parties.
SOCSO pursue its commitment to make sure that the best corporate governance is practicable in implementing its role and function.

Therefore, the appointed Board Members and all the Board Committee have played its significant roles and responsibilities through commitment that was interpreted with their attendance in the meeting – Board and Board Committee meeting which was held throughout 2018.
108 LAPORAN TAHUNAN TADBIR URUS KORPORAT CORPORATE GOVERNANCE JADUAL 1  KEHADIRAN MESYUARAT LEMBAGA TAHUN 2018 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 1  ATTENDANCE OF BOARD MEETING 2018 BIL / NO NAMA / NAME KEHADIRAN / ATTENDANCE 1.

Tan Sri Dato’ Seri Dr. Aseh bin Haji Che Mat 2.

Encik Zakri bin Mohd Khir 3.

Dato’ Sri Dr. Mohammed Azman bin Dato’ Aziz Mohammed 4.

Dr. Sirajuddin bin Hashim 5.


Encik Abdullah Suhaimin bin Md Yunus 6.

Dato’ Amir bin Omar 7.

Dr. Michael Chiam Tow Hui 8.

9.

10.

11.

12.

13.

14.

15.

16.

17.

18.

19.

Encik Alan Khoo Choom Kwong Encik Ramadass a/l Arumugam Dato’ Abdul Halim bin Mansor Haji Mohamad Ibrahim bin Haji Hamid A.B.S.
Datuk Azih bin Muda Encik Awang Ali bin Ahmad Raji @ Amat Encik Bati Juram Dato’ Hajah Normala binti Abdul Samad Encik Leong Pit Wee Haji Mohd Iskandar bin Jaafar Encik William Tan See Pin Encik Vembarasan a/l Vairakkannu 20.

Encik Wasu a/l Arumugam Nota / Note: Tan Sri Dato’ Seri Dr. Aseh bin Haji Che Mat Encik Zakri bin Mohd Khir Dr. Sirajuddin bin Hashim Encik Alan Khoo Choom Kwong Encik Ramadass a/l Arumugam Dato’ Abdul Halim bin Mansor Haji Mohamad Ibrahim bin Haji Hamid A.B.S.
Encik Bati Juram Dato’ Hajah Normala binti Abdul Samad Haji Mohd Iskandar bin Jaafar Encik William Tan See Pin Encik Vembarasan a/l Vairakkannu Encik Wasu a/l Arumugam 5 / 6 1 / 1 6 / 6 5 / 6 5 / 6 5 / 6 5 / 6 5 / 5 4 / 5 4 / 5 5 / 5 6 / 6 6 / 6 2 / 2 1 / 2 4 / 6 1 / 2 2 / 3 2 / 3 3 / 3 Sehingga / Until 01.10.2018 Dilantik / Appointed 08.10.2018 Sehingga / Until 01.12.2018 Sehingga / Until 15.08.2018 Sehingga / Until 15.08.2018 Sehingga / Until 31.08.2018 Sehingga / Until 15.08.2018 Sehingga / Until 01.06.2018 Sehingga / Until 01.06.2018 Sehingga / Until 01.06.2018 Dilantik / Appointed 01.07.2018 Dilantik / Appointed 01.07.2018 Dilantik / Appointed 01.07.2018 109 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION TADBIR URUS KORPORAT CORPORATE GOVERNANCE JADUAL 2  KEHADIRAN MESYUARAT KHAS LEMBAGA 2018 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 2  ATTENDANCE OF SPECIAL BOARD MEETING 2018 BIL / NO NAMA / NAME KEHADIRAN / ATTENDANCE 1.
2.

Tan Sri Dato’ Seri Dr. Aseh bin Haji Che Mat Encik Zakri bin Mohd Khir 3.

Dato’ Sri Dr. Mohammed Azman bin Dato’ Aziz Mohammed 4.

Dr. Sirajuddin bin Hashim 5.

Encik Abdullah Suhaimin bin Md Yunus 6.

Dato’ Amir bin Omar 7.

Dr. Michael Chiam Tow Hui 8.

9.

10.

11.

12.

13.

14.

15.

16.

17.

18.

19.

Encik Alan Khoo Choom Kwong Encik Ramadass a/l Arumugam Dato’ Abdul Halim bin Mansor Haji Mohamad Ibrahim bin Haji Hamid A.B.S.
Datuk Azih bin Muda Encik Awang Ali bin Ahmad Raji @ Amat Encik Bati Juram Dato’ Hajah Normala binti Abdul Samad Encik Leong Pit Wee Haji Mohd Iskandar bin Jaafar Encik William Tan See Pin Encik Vembarasan a/l Vairakkannu 20.

Encik Wasu a/l Arumugam Nota / Note: Tan Sri Dato’ Seri Dr. Aseh bin Haji Che Mat Encik Zakri bin Mohd Khir Dr. Sirajuddin bin Hashim Encik Alan Khoo Choom Kwong Encik Ramadass a/l Arumugam Dato’ Abdul Halim bin Mansor Haji Mohamad Ibrahim bin Haji Hamid A.B.S.
Encik Bati Juram Dato’ Hajah Normala binti Abdul Samad Haji Mohd Iskandar bin Jaafar Encik William Tan See Pin Encik Vembarasan a/l Vairakkannu Encik Wasu a/l Arumugam 110 5 / 6 2 / 2 8 / 8 6 / 8 7 / 8 6 / 8 8 / 8 5 / 5 5 / 5 5 / 5 5 / 5 7 / 8 8 / 8 4 / 4 3 / 4 5 / 8 4 / 4 4 / 4 4 / 4 4 / 4 Sehingga / Until 01.10.2018 Dilantik / Appointed 08.10.2018 Sehingga / Until 01.12.2018 Sehingga / Until 15.08.2018 Sehingga / Until 15.08.2018 Sehingga / Until 31.08.2018 Sehingga / Until 15.08.2018 Sehingga / Until 01.06.2018 Sehingga / Until 01.06.2018 Sehingga / Until 01.06.2018 Dilantik / Appointed 01.07.2018 Dilantik / Appointed 01.07.2018 Dilantik / Appointed 01.07.2018 LAPORAN TAHUNAN TADBIR URUS KORPORAT CORPORATE GOVERNANCE JADUAL 3  KEHADIRAN MESYUARAT PANEL PELABURAN 2018 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 3  ATTENDANCE OF INVESTMENT PANEL MEETING 2018 BIL / NO NAMA / NAME KEHADIRAN / ATTENDANCE 1.
2.

3.

4.

5.

6.

7.

8.

9.
Encik Zakri bin Mohd Khir Tan Sri Dato’ Seri Dr. Aseh bin Haji Che Mat Dato’ Sri Dr. Mohammed Azman bin Dato’ Aziz Mohammed Dr. Michael Chiam Tow Hui Datuk Idris bin Abdullah Encik Leong Pit Wee Puan Afidah Azwa binti Abdul Aziz Dato’ Abdul Halim bin Mansor Datuk Ahmad Badri bin Mohd Zahir 2 / 2 7 / 7 9 / 9 8 / 9 6 / 9 7 / 9 4 / 6 6 / 6 1 / 3 Nota / Note: Encik Zakri bin Mohd Khir Tan Sri Dato’ Seri Dr. Aseh bin Haji Che Mat Puan Afidah Azwa binti Abdul Aziz Dato’ Abdul Halim bin Mansor Datuk Ahmad Badri bin Mohd Zahir Dilantik / Appointed 08.10.2018 Sehingga / Until 01.10.2018 Dilantik / Appointed 29.03.2018 Sehingga / Until 31.08.2018 Sehingga / Until 28.03.2018 JADUAL 4  KEHADIRAN MESYUARAT JAWATANKUASA AUDIT LEMBAGA 2018 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 4  ATTENDANCE OF BOARD AUDIT COMMITTEE MEETING 2018 BIL / NO NAMA / NAME KEHADIRAN / ATTENDANCE 1.
Dato’ Sri Dr. Mohammed Azman bin Dato’ Aziz Mohammed 2.

Encik Bati Juram 3.

Haji Mohamad Ibrahim bin Haji Hamid A.B.S.

4.

Encik Ramadass a/l Arumugam 5.

Datuk Azih bin Muda 2 / 2 1 / 1 2 / 2 1 / 2 2 / 2 Nota / Note: Haji Mohamad Ibrahim bin Haji Hamid A.B.S.
Encik Bati Juram Sehingga / Until 15.08.2018 Sehingga / Until 01.06.2018 111 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION TADBIR URUS KORPORAT CORPORATE GOVERNANCE JADUAL 5  KEHADIRAN MESYUARAT JAWATANKUASA KEWANGAN 2018 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 5  ATTENDANCE OF FINANCE COMMITTEE MEETING 2018 BIL / NO NAMA / NAME KEHADIRAN / ATTENDANCE 1.

Tan Sri Dato’ Seri Dr. Aseh bin Haji Che Mat 2.


Dato’ Sri Dr. Mohammed Azman bin Dato’ Aziz Mohammed 3.

Encik Abdullah Suhaimin bin Md Yunus 4.

Dato’ Amir bin Omar 5.

Encik Ramadass a/l Arumugam 6.
Encik Awang Ali bin Ahmad Raji @ Amat 3 / 3 3 / 3 2 / 2 1 / 2 0 / 1 1 / 2 Nota / Note: Tan Sri Dato’ Seri Dr. Aseh bin Haji Che Mat Encik Ramadass a/l Arumugam Sehingga / Until 01.10.2018 Sehingga / Until 15.08.2018 JADUAL 6  KEHADIRAN MESYUARAT KHAS JAWATANKUASA KEWANGAN 2018 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 6  ATTENDANCE OF FINANCE COMMITTEE SPECIAL MEETING 2018 BIL / NO NAMA / NAME KEHADIRAN / ATTENDANCE 1.
Tan Sri Dato’ Seri Dr. Aseh bin Haji Che Mat 2.

Dato’ Sri Dr. Mohammed Azman bin Dato’ Aziz Mohammed 3.

Encik Abdullah Suhaimin bin Md Yunus 4.

Dato’ Amir bin Omar 5.

Encik Ramadass a/l Arumugam 6.
Encik Awang Ali bin Ahmad Raji @ Amat 2 / 2 2 / 2 0 / 2 1 / 2 1 / 1 2 / 2 Nota / Note: Tan Sri Dato’ Seri Dr. Aseh bin Haji Che Mat Encik Ramadass a/l Arumugam Sehingga / Until 01.10.2018 Sehingga / Until 15.08.2018 112 LAPORAN TAHUNAN TADBIR URUS KORPORAT CORPORATE GOVERNANCE JADUAL 7  KEHADIRAN MESYUARAT JAWATANKUASA PEROLEHAN 2018 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 7  ATTENDANCE OF PROCUREMENT COMMITTEE MEETING 2018 BIL / NO NAMA / NAME KEHADIRAN / ATTENDANCE 1.
2.

3.

4.

5.

6.
Dato’ Sri Dr. Mohammed Azman bin Dato’ Aziz Mohammed Dr. Sirajuddin bin Hashim Dato’ Amir bin Omar Dr. Michael Chiam Tow Hui Datuk Azih bin Muda Encik Abdullah Suhaimin bin Md Yunus 12 / 12 9 / 12 8 / 12 8 / 12 8 / 12 7 / 12 Nota / Note: Dr. Sirajuddin bin Hashim Sehingga / Until 01.12.2018 JADUAL 8  KEHADIRAN MESYUARAT JAWATANKUASA PENGURUSAN PRESTASI 2018 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 8  ATTENDANCE OF PERFORMANCE MANAGEMENT COMMITTEE MEETING 2018 BIL / NO NAMA / NAME KEHADIRAN / ATTENDANCE 1.
2.

3.

4.

5.

Dato’ Sri Dr. Mohammed Azman bin Dato’ Aziz Mohammed Encik Ramadass a/l Arumugam Haji Mohamad Ibrahim bin Haji Hamid A.B.S.

Professor Dato' Dr. Sudin bin Haron Haji Iskandar bin Jaafar 1 / 1 1 / 1 1 / 1 1 / 1 1 / 1 Nota / Note: Encik Ramadass a/l Arumugam Haji Mohamad Ibrahim bin Haji Hamid A.B.S.
Haji Mohd Iskandar bin Jaafar Sehingga / Until 15.08.2018 Sehingga / Until 15.08.2018 Sehingga / Until 01.06.2018 113 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION TADBIR URUS KORPORAT CORPORATE GOVERNANCE JADUAL 9  KEHADIRAN MESYUARAT LEMBAGA PUSAT REHABILITASI PERKESO TUN ABDUL RAZAK 2018 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––  ATTENDANCE OF TUN ABDUL RAZAK SOCSO REHABILITATION CENTER BOARD MEETING 2018 TABLE 9 BIL / NO NAMA / NAME KEHADIRAN / ATTENDANCE 1.
2.

3.

4 5.
Tan Sri Dato’ Seri Dr. Aseh bin Haji Che Mat Dato’ Sri Dr. Mohammed Azman bin Dato’ Aziz Mohammed Dr. Sirajuddin bin Hashim Dr. Michael Chiam Tow Hui Dato’ Dr. Vasan Sinnadurai 1 / 1 1 / 1 1 / 1 1 / 1 1 / 1 Nota / Note: Tan Sri Dato’ Seri Dr. Aseh bin Haji Che Mat Dr. Sirajuddin bin Hashim Sehingga / Until 01.10.2018 Sehingga / Until 01.12.2018 JADUAL 10  KEHADIRAN MESYUARAT JAWATANKUASA TATATERTIB 2018 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 10  ATTENDANCE OF DISCIPLINARY COMMITTEE MEETING 2018 BIL / NO NAMA / NAME KEHADIRAN / ATTENDANCE 1.
2.

3.
Dato’ Sri Dr. Mohammed Azman bin Dato’ Aziz Mohammed Dr. Sirajuddin bin Hashim Encik Ramadass a/l Arumugam 3 / 3 3 / 3 3 / 3 Nota / Note: Dr. Sirajuddin bin Hashim Encik Ramadass a/l Arumugam Sehingga / Until 01.12.2018 Sehingga / Until 15.08.2018 114 LAPORAN TAHUNAN TADBIR URUS KORPORAT CORPORATE GOVERNANCE JADUAL 11  KEHADIRAN MESYUARAT JAWATANKUASA PERJAWATAN 2018 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 11  ATTENDANCE OF THE PERSONNEL COMMITTEE MEETING 2018 BIL / NO NAMA / NAME KEHADIRAN / ATTENDANCE 1.
Tan Sri Dato’ Seri Dr. Aseh bin Haji Che Mat 2.

Dato’ Sri Dr. Mohammed Azman bin Dato’ Aziz Mohammed 3.

Dato’ Amir bin Omar 4.

Encik Rosli bin Bidin 5.

Encik Alan Khoo Choom Kwong 6.

Dato’ Abdul Halim bin Mansor 7.

Dato’ Hajah Normala binti Abdul Samad 8.
Encik William Tan See Pin 4 / 4 5 / 5 4 / 5 1 / 1 3 / 3 2 / 4 2 / 2 1 / 1 Nota / Note: Tan Sri Dato’ Seri Dr. Aseh bin Haji Che Mat Encik Alan Khoo Choom Kwong Dato’ Abdul Halim bin Mansor Dato’ Hajah Normala binti Abdul Samad Encik William Tan See Pin Sehingga / Until 01.10.2018 Sehingga / Until 15.08.2018 Sehingga / Until 31.08.2018 Sehingga / Until 01.06.2018) Dilantik / Appointed 01.07.2018 JADUAL 12  KEHADIRAN MESYUARAT JAWATANKUASA SKIM PEKERJAAN SENDIRI 2018 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 12  ATTENDANCE OF SELF EMPLOYMENT INJURY SCHEME COMMITTEE MEETING 2018 BIL / NO NAMA / NAME KEHADIRAN / ATTENDANCE 1.
Tan Sri Dato’ Seri Dr. Aseh bin Haji Che Mat 2.

Dato’ Sri Dr. Mohammed Azman bin Dato’ Aziz Mohammed 3.

Dato Haji Aslah bin Abdullah 4.

Dato’ Amir bin Omar 5.

Encik Hazim bin Jamaluddin 6.

Encik Wong Wai Khuen 7.

Encik Md.


Hasbullah bin Mohamad 1 / 1 1 / 1 1 / 1 1 / 1 1 / 1 1 / 1 1 / 1 115 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION TADBIR URUS KORPORAT CORPORATE GOVERNANCE JADUAL 13  KEHADIRAN MESYUARAT LEMBAGA RAYUAN KENAIKAN PANGKAT –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 13  ATTENDANCE OF PROMOTION APPEALS BOARD MEETING BIL / NO NAMA / NAME KEHADIRAN / ATTENDANCE 1.
Tan Sri Dato’ Seri Dr. Aseh bin Haji Che Mat 2.

Dr. Sirajuddin bin Hashim 3.

Encik Abdullah Suhaimin bin Md Yunus 4.

Encik Alan Khoo Choom Kwong 5.

Encik Ramadass a/l Arumugam 6.

Dato’ Abdul Halim bin Mansor 7.

Haji Mohamad Ibrahim bin Haji Hamid A.B.S.

8.

9.

10.

11.

12.

13.


Datuk Azih bin Muda Encik Awang Ali bin Ahmad Raji @ Amat Dato’ Hajah Normala binti Abdul Samad Encik Leong Pit Wee Haji Mohd Iskandar bin Jaafar Encik Vembarasan a/l Vairakkannu Nota / Note: Tan Sri Dato’ Seri Dr. Aseh bin Haji Che Mat Dr. Sirajuddin bin Hashim Encik Alan Khoo Choom Kwong Encik Ramadass a/l Arumugam Dato’ Abdul Halim bin Mansor Haji Mohamad Ibrahim bin Haji Hamid A.B.S.
Dato’ Hajah Normala binti Abdul Samad Haji Mohd Iskandar bin Jaafar Encik Vembarasan a/l Vairakkannu 1 / 1 1 / 1 1 / 1 1 / 1 1 / 1 0 / 1 1 / 1 1 / 1 1 / 1 1 / 1 1 / 1 0 / 1 0 / 1 Sehingga / Until 01.10.2018 Sehingga / 01.12.2018 Sehingga / Until 15.08.2018 Sehingga / Until 15.08.2018 Sehingga / Until 31.08.2018 Sehingga / Until 15.08.2018 Sehingga / Until 01.06.2018 Sehingga / Until 01.06.2018 Dilantik / Appointed 01.07.2018 116 LAPORAN TAHUNAN TADBIR URUS KORPORAT CORPORATE GOVERNANCE JADUAL 14  KEHADIRAN MESYUARAT JAWATANKUASA SISTEM INSURANS PEKERJAAN 2018 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 14  ATTENDANCE OF EMPLOYMENT INSURANCE SYSTEM COMMITTEE MEETING 2018 BIL / NO NAMA / NAME KEHADIRAN / ATTENDANCE 1.
Tan Sri Dato’ Seri Dr. Aseh bin Haji Che Mat 2.

3.

Dato’ Sri Dr. Mohammed Azman bin Dato’ Aziz Mohammed Puan Betty binti Hasan 4.

Dr. Nirwan bin Noh 5.

Dr. Maziah binti Che Yusoff 6.

Dato’ Mohd Jeffrey bin Joakim 7.

Encik Kamal bin Pardi 8.

9.

10.

11.

12.

13.

14.

15.

16.

17.

18.

19.

20.

21.

22.

23.

24.

25.
Encik Jack Meredu Ko Encik Awang Raduan bin Awang Pardi Encik Khalid bin Jali Encik Nidzam bin Kamarulzaman Dr. Mohd Rashid bin Buyong Hamzah Encik Asri bin Ab Rahman Encik Wan Zulkfli bin Wan Setapa Dato’ Abdul Halim bin Mansor Encik Andrew Lo Kian Nyan Encik Somahsundram Somoo Datuk Noraini binti Soltan Datuk Michael Kang Dato’ Low Kian Chuan Dato’ Sri Ismail bin Ahmad Dato’ Wira Jalilah bin Baba Prof. Datuk Dr. Norma binti Mansor Encik Rahim bin Mohamad Encik Musalman bin Ahmad Iskandar Shah Nota / Note: Tan Sri Dato’ Seri Dr. Aseh bin Haji Che Mat Dato’ Abdul Halim bin Mansor Datuk Michael Kang Encik Jack Meredu Ko Encik Nidzam bin Kamarulzaman Encik Asri bin Ab Rahman Dato’ Sri Ismail bin Ahmad Dato’ Wira Jalilah bin Baba 3 / 3 4 / 4 3 / 4 3 / 4 3 / 4 3 / 4 4 / 4 2 / 2 1 / 1 4 / 4 2 / 3 1 / 1 2 / 2 2 / 2 3 / 3 4 / 4 4 / 4 4 / 4 4 / 4 3 / 3 2 /3 3 /3 4 / 4 4 / 4 4 / 4 Sehingga / Until 01.10.2018 Sehingga / Until 31.08.2018 Sehingga / Until 01.10.2018 Sehingga / Until 01.06.2018 Sehingga / Until 01.10.2018 Sehingga / Until 01.06.2018 Sehingga / Until 31.08.2018 Sehingga / Until 31.08.2018 117 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION ULASAN PENGURUSAN RISIKO KORPORAT GOVERNANCE AND CORPORATE RISK MANAGEMENT REVIEWS Pendekatan tadbir urus risiko PERKESO menggariskan akauntabiliti pemilikan risiko di seluruh organisasi bagi membolehkan tanggungjawab dikoordinasi secara efektif, di samping memastikan risiko diuruskan secara proaktif bagi setiap aktiviti yang berisiko SOCSO’s risk governance approach outlines the accountability of risk ownerships across the organisation that allow effective coordination of responsibilities while ensuring that risks are managed proactively at the onset of risk-taking activities GAMBARAN UMUM Faktor-faktor risiko wujud di dalam setiap inisiatif sama ada dari proses dalaman atau luaran sesebuah organisasi.
Kewujudan faktor-faktor risiko yang baru serta tekanan bagi memastikan operasi sentiasa berjalan lancar, pulangan pelaburan yang baik dan penjimatan kos menjadikan pengurusan risiko semakin mencabar.

Salah satu cabaran di dalam pengurusan risiko yang mapan adalah untuk mengurus risiko yang memberi kesan negatif kepada organisasi yang berkemungkinan menjejaskan kestabilan kewangan dan kemampanan dana.
Menyedari hakikat ini, PERKESO menerima pengurusan risiko sebagai komponen penting dalam proses membuat keputusan, kegiatan pengoperasian dan pelaburan.

Bagi memastikan pengurusan risiko yang berkesan, PERKESO sentiasa menggalak dan menanam budaya pengurusan risiko di dalam organisasi melalui pendekatan struktur tadbir urus risiko yang kukuh dan amalan pengurusan risiko yang baik.
Pendekatan tadbir urus risiko PERKESO menggariskan akauntabiliti pemilikan risiko di seluruh organisasi bagi membolehkan tanggungjawab dikoordinasi secara efektif di samping memastikan risiko diuruskan secara proaktif bagi setiap aktiviti yang berisiko.
Usaha dan inisiatif yang berterusan juga dijalankan bagi memastikan keberkesanan pengurusan risiko seperti pelaksanaan polisi risiko yang komprehensif, penambahbaikan kaedah dan methodologi pengurusan risiko, penambahbaikan sistem dan pembangunan modal insan.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– OVERVIEW Emerging risks and increasing pressures for efficiency of operations, good investment returns and lower costs make risk management more challenging.

One of the many challenges is to manage risk which has an unfavourable impact on the organisation that may jeopardize the financial viability and sufficiency of funds.
Realising the consequences, SOCSO embraces risk management as an integral part of its decision-making process, operations and investment.

In ensuring effective risk management, SOCSO continuously promotes and inculcates sound risk management culture by adopting a strong risk governance structure and sound practices on risk management.
SOCSO’s risk governance approach outlines the accountability of risk ownerships across the organisation that allow effective coordination of responsibilities while ensuring that risks are managed proactively at the onset of risk-taking activities.

In addition, supplementary efforts and initiatives to advance the risk management agenda includes comprehensive risk policy implementation, enhancement of risk tools and methodologies, systems enhancement and human capital development.
118 LAPORAN TAHUNAN ULASAN PENGURUSAN RISIKO KORPORAT GOVERNANCE AND CORPORATE RISK MANAGEMENT REVIEWS Board of Directors 1st line of defence RISK OWNERS TADBIR URUS RISIKO Rangka Kerja Tadbir Urus Risiko menjelaskan struktur tadbir urus yang menerangkan tanggungjawab dan pemilikan risiko di dalam organisasi di samping memastikan pengurusan risiko yang berkesan melalui penyeliaan Management Risk Committee bebas.
Business Units Functional Units Branches PERKESO, melalui Jawatankuasa Risiko Lembaga, mengawasi kesemua Melalui struktur tadbir urus ini, Lembaga PERKESO mengekalkan tanggungjawab keseluruhan bagi penyeliaan dan tadbir urus risiko.
Lembaga l a n o i s i v D i aktiviti pengurusan risiko, pelaksanaan rangka kerja pengurusan risiko, memberi arahan strategik, mempertimbangkan cadangan Jawatankuasa Pengurusan Risiko dan memastikan kecukupan infrastruktur, sistem dan sumber tersedia bagi memastikan fungsi pengurusan risiko dilaksanakan dengan efektif dan berkesan.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– RISK GOVERNANCE The risk governance structure that encapsulates the arrangement of SOCSO’s governance is formalised through its Risk Governance Framework which clearly assigns the accountability and ownership of risks across the organisation whilst ensuring sufficient levels of independent oversight.

At the helm of the governance structure, the Board retains overall responsibility for the oversight and governance of risk.
The Board, through its Risk Committee oversees the implementation of risk management framework and its activities, provides strategic directions, reviews recommendations from the Risk Management Committee and ensures that adequate infrastructure, systems and resources are in place for effective risk management function.
Own Risk  Risk management day-to-day   Monitor & report Implement controls & mitigation actions 2nd line of defence RISK OVERSIGHT Board Risk Committee Risk Management Division Other Control Functions e.g.
Integrity, SHC l a n o i t a s i n a g r O Independent of 1st line (RMD)  Development risk framework  Facilitate, monitor & report 3rd line of defence RISK ASSURANCE Board Audit Committee Internal Audit Division External Auditors Independent of 1st and 2nd line  Provide Independent Assurance 119 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION ULASAN PENGURUSAN RISIKO KORPORAT GOVERNANCE AND CORPORATE RISK MANAGEMENT REVIEWS TIGA BARISAN PERTAHANAN PERKESO SOCSO'S THREE LINES OF DEFENCE BARISAN HADAPAN Bahagian, Cawangan & Pejabat-pejabat PERKESO BARISAN PERTAHANAN KEDUA Bahagian Pengurusan Risiko BARISAN PERTAHANAN KETIGA Bahagian Audit Dalam FIRST LINE OF DEFENCE Divisions, Branches & SOCSO offices SECOND LINE OF DEFENCE Risk Management Division THIRD LINE OF DEFENCE Internal Audit Division PERKESO menggunapakai dua peringkat struktur tadbir urus risiko, iaitu peringkat institusi berdasarkan model Tiga Barisan Pertahanan, disokong oleh struktur risiko operasi di peringkat bahagian, cawangan dan pejabat PERKESO.
 Di barisan hadapan, barisan pertahanan pertama terdiri daripada bahagian, cawangan dan pejabat–pejabat PERKESO yang bertanggungjawab untuk mengenal pasti dan menguruskan risiko sebagai sebahagian dari aktiviti operasi harian dengan memastikan kawalan risiko mencukupi serta berkesan di dalam operasi dan persekitaran mereka.
 Barisan pertahanan kedua terdiri daripada Bahagian Pengurusan Risiko yang berfungsi secara bebas serta bahagian lain yang turut menjalankan fungsi kawalan selia seperti Bahagian Integriti.

Bahagian Pengurusan Risiko membangunkan rangka kerja dan metodologi pengurusan risiko, melaksanakan penilaian bebas, memantau pelaksanaan aktiviti pengurusan risiko serta menyediakan laporan kepada Lembaga, Jawatankuasa Risiko Lembaga dan Pengurusan.
 Bahagian Audit Dalam sebagai barisan pertahanan ketiga menyediakan jaminan bebas kepada Lembaga, Jawatankuasa Audit Lembaga dan Pengurusan ke atas kecukupan kawalan dalaman, pematuhan terhadap polisi dan proses pengurusan risiko.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– SOCSO adopts a two-tier risk governance structure, namely, at institutional level based on the Three Lines of Defence approach, supported by operational risk structure at divisional and branch levels.
 At the forefront, the First Line of Defence comprises all business and functional divisions and branches responsible for the identification and management of risks on a day-to-day basis, by having in place adequate and effective risk controls within their spheres of operations and environment.

 The Second Line of Defence comprises an independent Risk Management Division as well as other oversight and control functions such as the Integrity and Enforcement Divisions.
The Risk Management Division develops risk frameworks and tools, performs independent evaluation, guides the implementation of risk management activities as well as provides upwards reporting to the Board, Board Risk Committee and Management.

 The Internal Audit Division, as the Third Line of Defence, provides independent assurance on the adequacy of internal controls, compliance with the policies and risk management process to the Board, Board Audit Committee and Management.
120 LAPORAN TAHUNAN ULASAN PENGURUSAN RISIKO KORPORAT GOVERNANCE AND CORPORATE RISK MANAGEMENT REVIEWS PENGURUSAN RISIKO MENYELURUH PERKESO mengamalkan pendekatan pengurusan risiko secara menyeluruh bagi menguruskan risiko organisasi.

Pendekatan ini adalah sebagai sebahagian daripada amalan tadbir urus korporat yang baik berdasarkan kepada prinsip, rangka kerja dan proses berasaskan “ISO 31000:2010 Risk Management Principles & Guidelines”.
Pengurusan risiko secara menyeluruh telah diintegrasikan di dalam PERKESO berdasarkan seni bina risiko seperti berikut:   Struktur tadbir urus yang komprehensif, mandat dan sokongan daripada Lembaga dan Pengurusan adalah penting untuk memastikan pelaksanaan pengurusan risiko yang efektif selaras dengan hala tuju strategik organisasi serta disokong oleh fungsi pengawasan dan kawal selia yang relevan.
Infrastruktur risiko merangkumi rangka kerja dan sumber-sumber yang diperlukan bagi memastikan pengurusan risiko dapat dilaksanakan dengan berkesan.

Ini termasuk polisi risiko, kemahiran dan bakat sumber manusia bagi memastikan pengurusan risiko dapat berfungsi dengan baik dan penggunaan teknologi bersesuaian yang dapat membantu dalam pemantauan dan pelaporan risiko.
 Rangka kerja risiko pula menggariskan prinsip dan metodologi untuk membolehkan pengurusan risiko yang berkesan yang merangkumi pengenalpastian, penilaian, pemantauan dan pelaporan risiko.

Ia juga memberi pemahaman mengenai potensi dan kesan ancaman kepada organisasi, pengurusan risiko mengikut toleransi atau tahap risiko serta memberi jaminan mengenai tanggungjawab menguruskan risiko.
Polisi ini juga diintegrasikan ke dalam prosedur operasi, garis panduan dan aktiviti–aktiviti lain organisasi mengikut kesesuaian.

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– ENTERPRISE RISK MANAGEMENT SOCSO adopts the enterprise risk management approach as the integrated way of managing risks within the organisation.
The approach is based on the principles, framework and process in accordance with the ISO 31000:2010 Risk Management Standards.

The risk architecture within which the ERM is integrated within SOCSO is shown in the following diagram:  A comprehensive governance structure, mandate and support from the Board and Management is vital to ensure effective execution of risk management in line with the strategic direction of the organisation, while supported by relevant oversight and control functions.
 The risk infrastructure encapsulates the necessary risk framework and resources required in ensuring effective implementation of risk management.

This includes documented risk policies and framework, right talent and skills in ensuring a well-functioned risk management, and appropriate technology to assist in monitoring and reporting of risks.
1 Government & Oversight Tone from the top 2 Risk Infrastructure Strategy & Framework Tools & Technology People 3 Risk Strategy & Framework (Principles, Policy, Appetite, Protocol) Identity risk Measures Assess Mitigate Monitor Communication & Consultations Risk Categories 1.

External 2.

Strategy 3.

Financial 4.

Actuarial 5.

Corporate Governance 6.

Systems 7.

Operations 8.

Legal & Regulatory 9.


Human Capital RISK ARCHITECTURE  Risk frameworks outline the principles and methodologies to enable for effective management of risk i.e.

structured identification, assessment, monitoring and reporting of risks.

It involves the understanding of potential threats and adverse impacts to the organisation, management of risks within the risk tolerance as well as providing assurance on risk management responsibilities.
Wherever appropriate, the policy is integrated into the operational procedures, guidelines and other activities of the organisation.

121 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION ULASAN PENGURUSAN RISIKO KORPORAT GOVERNANCE AND CORPORATE RISK MANAGEMENT REVIEWS PENGURUSAN KESINAMBUNGAN PERNIAGAAN PERKESO komited dalam melaksanakan Pengurusan Kesinambungan Perniagaan (BCM) untuk memastikan organisasi kekal berdaya tahan bagi melindungi manfaat kesemua pihak berkepentingan.
Lembaga dan pihak pengurusan bertanggungjawab untuk memastikan pelaksanaan amalan BCM yang menyeluruh di dalam organisasi sebagai sebahagian daripada tadbir urus korporat yang baik dan pengurusan risiko yang berhemat.
BCM membolehkan PERKESO:  Memulih serta meneruskan fungsi operasi kritikal dalam tempoh masa yang ditetapkan selain meminimumkan kos kerosakan dan gangguan operasi akibat bencana;  Meningkatkan keupayaan dalam membuat keputusan semasa krisis dan menjamin operasi perniagaan dapat diteruskan dalam tempoh masa yang ditetapkan, selepas bencana; dan  Melindungi anggota, harta, aset dan reputasi dari ancaman.. Pada tahun 2018, latihan analisa impak perniagaan telah dijalankan dengan bahagian / cawangan untuk memastikan strategi pemulihan sentiasa dikemaskini dan relevan.
Lima (5) latihan pelan pemulihan data (DR) juga telah dijalankan pada tahun 2018 untuk memastikan pelan DR dan strategi pemulihan sistem disahkan berdaya maju, Pusat Pemulihan Bencana IT boleh beroperasi semasa bencana dan semua anggota yang terlibat dalam aktiviti pemulihan bencana telah terlatih dan bersedia dalam menghadapi gangguan operasi atau insiden.
Beberapa inisiatif akan dilaksanakan untuk BCM pada masa akan datang, termasuk kajian semula Rangka Kerja Kesinambungan Perniagaan dan meningkatkan keupayaan dalaman iaitu kesediaan pelan, sumber manusia dan infrastruktur BCM.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– BUSINESS CONTINUITY MANAGEMENT SOCSO is committed in implementing Business Continuity Management (BCM) to ensure the organisation remains resilient, hence protecting the interest of all its stakeholders.

The Board and Management are responsible for ensuring enterprise-wide implementation of sound BCM practices as part of good corporate governance and prudent management within SOCSO.
Effective BCM enables SOCSO:  To recover and resume its critical business functions within a tolerable timeframe and minimise the cost of damage and interruptions from the aftermath of disaster;  To enhance its decision-making capability during a crisis, with assurance that business operations can be continued within a specific period post-disaster; and  To safeguard its employees, properties, assets and reputation.
In 2018, business impact analysis exercises were carried out with divisions to ensure that the recovery strategies remain up-to-date and relevant.
Five (5) IT Disaster Recovery (DR) Plan exercises were also conducted in 2018 with the aim of ensuring that the DR plan and recovery strategies of the systems remain viable and validated, and that the Disaster Recovery Centre can be operated during disasters and all staff involved in such disaster recovery activities are well-trained and prepared in facing such operational disruptions or incidents.
Several initiatives will be implemented for BCM in the future including a review of the Business Continuity Framework and enhancing internal capabilities, namely, the availability of planning, human resources and BCM infrastructure.
122 LAPORAN TAHUNAN ULASAN PENGURUSAN RISIKO KORPORAT GOVERNANCE AND CORPORATE RISK MANAGEMENT REVIEWS Pengurusan risiko pelaburan PERKESO boleh dibahagikan kepada dua kategori iaitu Pengurusan Risiko Pasaran dan Pengurusan Risiko Kredit SOCSO's investment risk management is divided into two main categories which are Market Risk and Credit Risk Management PENGURUSAN RISIKO PELABURAN PERKESO mempunyai Dasar dan Garis Panduan Pelaburan serta Dasar Kenyataan Pelaburan (“Investment Policy Statement”) yang menggariskan kaedah-kaedah pengurusan risiko pelaburan, pengendalian had-had risiko dan pendekatan dalam pelaburan dana PERKESO.
Dasar dan garis panduan ini juga menggambarkan toleransi risiko pelaburan melalui perumusan “Strategic Asset Allocation (SAA)” dan “Tactical Asset Allocation (TAA)” PERKESO.

Disebabkan perubahan pasaran, TAA digunakan sebagai strategi pelaburan dinamik yang menyelaras secara aktifnya dalam lingkungan SAA yang telah ditetapkan.

Ianya adalah sebuah mekanisma yang bertindak sebagai langkah kawalan risiko serta peningkatan potensi pelaburan.
Prestasi aset juga diukur dengan penanda aras atau indeks yang menggambarkan risiko yang diambil oleh PERKESO.

Secara umumnya, risiko pelaburan ditakrifkan sebagai kebarangkalian berlakunya kerugian ke atas pelaburan PERKESO yang memberi impak kepada kadar pulangan pelaburan PERKESO.

Pengurusan risiko pelaburan PERKESO boleh dibahagikan kepada dua kategori iaitu pengurusan risiko pasaran dan pengurusan risiko kredit.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– INVESTMENT RISK MANAGEMENT SOCSO has established an Investment Policy Statement as well as an Investment Guideline and Policy which outline the methods of investment risk management, handling of risk limits and approaches in investment of SOCSO funds.
The policies and guidelines also describe the investment risk tolerance through its Strategic Asset Allocation (SAA) and Tactical Asset Allocation (TAA) formulae.

Due to market changes, TAA is used as a dynamic investment strategy that actively adjusts within the stipulated SAA ranges.

It is a mechanism that acts as a risk control measure as well as enhances investment potential.

Asset performance is also measured against the benchmark or indices that reflect the risks taken by SOCSO.
In general, investment risk is defined as the probability of incurring losses on SOCSO's investments that can have a negative impact towards returns.

SOCSO's investment risk management is divided into two main categories which are market risk and credit risk management.
123 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION ULASAN PENGURUSAN RISIKO KORPORAT GOVERNANCE AND CORPORATE RISK MANAGEMENT REVIEWS Pengurusan Risiko Pasaran Risiko pasaran ditakrifkan sebagai risiko kerugian kewangan akibat daripada perubahan harga ekuiti, kadar faedah dan kadar pertukaran wang asing.

Objektif utama pengurusan risiko pasaran adalah untuk melindungi dan meminimumkan kerugian daripada perubahan pasaran yang di luar jangka.
PERKESO menggunakan teknik dan pengukuran risiko untuk menguruskan pendedahan risiko pasaran seperti berikut: a) Analisis Sensitiviti: Mengukur risiko pasaran untuk bon dengan menggunakan kaedah Modified Duration.

Kaedah ini mengukur sensitiviti bon terhadap pergerakan kadar faedah.

b) Tracking Error: Mengukur perbezaan kadar pulangan antara portfolio pelaburan PERKESO dengan indeks penanda aras yang telah ditetapkan untuk portfolio.
Value at Risk (VaR): Nilai berisiko yang mengukur kerugian maksimum pelaburan dalam jangka masa yang ditetapkan berdasarkan tahap keyakinan.

Pengurusan Risiko Kredit Risiko kredit adalah risiko berlakunya kerugian portfolio pelaburan PERKESO disebabkan oleh kegagalan rakan niaga atau counterparty dalam membayar obligasi yang dipersetujui.
Matlamat pengurusan risiko kredit adalah untuk mengekalkan pendedahan kredit di dalam parameter yang diterima dan pada masa yang sama memaksimumkan kadar pulangan pelaburan PERKESO.

Pelaburan PERKESO terdedah kepada risiko-risiko kredit seperti pelaburan dalam pinjaman kepada kuasi kerajaan serta pelaburan dalam bon atau sukuk, hartanah dan ekuiti swasta.
Ukuran pengurusan risiko kredit yang digunapakai antaranya adalah dengan menetapkan instrumen pelaburan yang dibenarkan, had-had pelaburan dan penetapan penarafan kredit minimum bagi bon korporat.

Untuk meningkatkan lagi kualiti pengurusan risiko pelaburan, PERKESO berhasrat untuk membangunkan polisi risiko pelaburan yang lebih khusus menggariskan tatacara pengurusan risiko pelaburan yang efektif.
Dasar-dasar ini juga akan menetapkan kaedah dan tatacara dalam menguruskan risiko pasaran dan kredit meliputi semua jenis aset dalam portfolio pelaburan PERKESO.

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Market Risk Management Market risk is defined as the risk of financial loss due to changes in equity price, interest rates and foreign exchange.
The objective of market risk management is to protect the organisation and minimise losses arising from unforeseen market movements.

SOCSO employs the following risk measurement techniques to manage its exposure to market risks: a) Sensitivity Analysis: Measuring market risk for bonds using the Modified Duration method.

This method measures sensitivity of bods towards interest rate movements.
b) Tracking Error: Measuring the deviation in rate of returns of SOCSO’s investment portfolio against the benchmark index stipulated for the portfolio.

Value at Risk (VaR): Measuring the maximum loss expected on an investment over a given time within a given specified level of confidence.

Credit Risk Management Credit risk is the risk of a counterparty failing to perform its obligations.
The goal of credit risk management is to maximise an organisation’s risk adjusted rate of returns by maintaining its credit risk exposure within acceptable parameters.

SOCSO is exposed to credit risks arising from investments in quasi-government loans, as well as investments in bonds or futures, real estate and private equity.
The credit risk management measures adopted include stipulating the investment instruments permitted, investment limits and determination of minimum credit ratings for corporate bonds.

To further enhance the management of its investment risks, SOCSO intends to develop more specific market risk and credit risk frameworks outlining effective investment risk management procedures.
These policies will also prescribe the method and procedures in managing market and credit risks covering all classes of assets within SOCSO’s investment portfolio.
124 LAPORAN TAHUNAN ULASAN PENGURUSAN RISIKO KORPORAT GOVERNANCE AND CORPORATE RISK MANAGEMENT REVIEWS Inisiatif Utama Pengurusan Risiko Tahun 2018 PERKESO telah melaksanakan inisiatif-inisiatif dalam menambahbaik seni bina pengurusan risiko seperti di bawah: Penambahbaikan Tadbir Urus Risiko  Pembangunan Rangka Kerja Pengurusan Risiko Menyeluruh (Enterprise Risk Management Framework) yang mengulas tentang dasar, garis panduan dan proses pelaksanaan ERM dalam kaedah pengurusan risiko di PERKESO.
 Pembangunan Rangka Kerja Pengurusan Kesinambungan Perkhidmatan (Business Continuity Management Framework) yang mengulas tentang dasar, garis panduan dan proses pelaksanaan BCM di PERKESO.

 Pembangunan Rangka Kerja Pengurusan Risiko Kredit (Credit Risk Management Framework) dan Rangka Kerja Pengurusan Risiko Pasaran (Market Risk Management Framework) yang menerangkan tentang kaedah pengurusan risiko kredit dan pasaran yang berkesan bagi portfolio pelaburan PERKESO.
 Pembangunan SOP yang berkaitan untuk pengurusan risiko operasi dan pelaburan.

 Pembangunan Sistem Pengurusan Risiko Menyeluruh (Q-Radar Enterprise Risk Management System) untuk tujuan penyelarasan pelaporan dan pengurusan risiko di PERKESO.

 Pembangunan Kad Skor Risiko Korporat (CRS) untuk tujuan pelaporan risiko utama organisasi, di samping pengemaskinian berkala terhadap profil risiko dan pelan tindakan mitigasi risiko oleh pemilik risiko masing-masing.
 Pembangunan tujuh (7) Kad Skor Risiko Bahagian (DRS) untuk tujuan pelaporan risiko operasi di dalam bahagian, di samping pengemaskinian berkala terhadap profil risiko dan pelan tindakan mitigasi risiko oleh pemilik risiko masing-masing.

 Pembangunan Pelan Kesinambungan Perkhidmatan (BCP) untuk semua bahagian / cawangan Ibu Pejabat, Pusat Rehabilitasi PERKESO Tun Abdul Razak, PPN Kuala Lumpur, PPN Johor, PPN Pulau Pinang, cawangan Lahad Datu dan cawangan Kuala Krai.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Key Risk Management Initiatives Implemented In 2018 SOCSO has implemented several initiatives with the aim of enhancing the architecture of risk management as described below: Enhancement of risk governance  Development of an Enterprise Risk Management Framework that sets forth the governing principles, guidelines and processes as the foundation of ERM practices in managing risks in SOCSO.
 Development of a Business Continuity Management Framework that sets forth the governing principles, guidelines and processes as the foundation of BCM practices implementation in SOCSO.

 Development of a Credit Risk Management (CRM) Framework and Market Risk Management (MRM) Framework that outlines the approach in managing credit risk and market risk of SOCSO’s investment portfolio in various assets.

 Development of relevant SOPs vis-à-vis operational risk management and investment risk management.
 Development of an Enterprise Risk Management System to coordinate the reporting and management of risk in SOCSO.

 Development of a Corporate Risk Scorecard (CRS) that focusses on the reporting of significant enterprise risks of SOCSO, with periodic updating of risk profiles and risk mitigation action plan by respective risk owners.
 Development of seven (7) Divisional Risk Scorecards (DRS) that focusses on the reporting of functional and operational risks of the divisions, with periodic updating of risk profiles and risk mitigation action plan by respective risk owners.

 Development of Business Continuity Plans (BCP) for all divisions/sections of Headquarter, Tun Razak Rehabilitation Centre, KL State Office, Johor State Office, Pulau Pinang State Office, Lahad Datu branch and Kuala Krai branch.
125 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION ULASAN PENGURUSAN RISIKO KORPORAT GOVERNANCE AND CORPORATE RISK MANAGEMENT REVIEWS  Pembangunan Pelan Pengurusan Krisis (CMP) Ibu Pejabat dan Pusat Rehabilitasi PERKESO Tun Abdul Razak.

 Latihan BCM Desktop Walkthrough (DWE) di Ibu Pejabat dan Pusat Rehabilitasi PERKESO Tun Abdul Razak, serta latihan aliran notifikasi (NTE) di Ibu Pejabat.
 Memperluaskan lagi jaringan risiko dengan melantik “Juara Risiko” (RC) dan “Penyelaras BCM” (BCMC) untuk setiap bahagian/ pejabat di PERKESO bagi membolehkan operasi dan pelaksanaan proses dan aktiviti pengurusan risiko yang lebih baik, dan pada masa yang sama membantu sebagai pemudah cara antara Bahagian Pengurusan Risiko dan jabatan masing-masing.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––  Development of Crisis Management Plan (CMP) for Headquarters and Tun Razak Rehabilitation Centre.

 Conduct BCM Desktop Walkthrough Exercise (DWE) for Headquarter and Tun Razak Rehabilitation Centre.
 Expansion of risk network via the appointment of Risk Champions (RC) and BCM Coordinators (BCMC) for each division/branch office within SOCSO, to enable better implementation of risk management processes and activities within the operations, and simultaneously assist on the facilitation efforts between the Risk Management Division and respective divisions/branch offices.
Memupuk Budaya Risiko  Bagi memupuk pengetahuan mengenai risiko dalam kalangan anggota, beberapa latihan pengurusan risiko telah dijalankan secara berterusan meliputi pelbagai topik seperti peranan dan tanggungjawab dan proses dalam menguruskan risiko untuk meningkatkan pengetahuan anggota mengenai pengurusan risiko.

 Maklum balas yang diperoleh daripada sesi perbincangan dan libat urus risiko bersama pemilik risiko dan anggota PERKESO diambil kira bagi menambahbaik proses pengurusan risiko.
 Perkongsian maklumat dan pengajaran mengenai pengurusan risiko melalui buletin kepada semua anggota diedarkan secara dalam talian (e-risk articles) setiap suku tahun.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Promotion and embedment of risk culture  Continuous inculcation of risk knowledge to staff through regular trainings covering various topics such as roles and responsibilities in managing risk and risk processes to enhance the understanding and risk capabilities of staff.
 Risk facilitation sessions that provide for an in-depth engagement with the risk owners on risk management that serve as a feedback loop for enhancement of risk process.

 Quarterly publication of e-risk articles that disseminates useful materials and lesson learnt on risk management to all staff.
126 LAPORAN TAHUNAN MENINGKATKAN TADBIR URUS DAN INTEGRITI KORPORAT ENHANCING CORPORATE GOVERNANCE AND INTEGRITY KOMITMEN INTEGRITI Pengurusan tertinggi PERKESO komited dalam meningkatkan dan memperkukuhkan tadbir urus organisasi walaupun dikategori agensi yang berisiko rendah dari perlakuan rasuah, penyelewengan dan salahguna kuasa.

Namun begitu, PERKESO menjadikan agenda utama memastikan integriti anggota dan organisasi berada pada tahap yang terbaik.
Mulai 1 Mac 2018, seorang pegawai SPRM, PKPj Roslan Bin Ramli telah di lantik mengetuai Bahagian Integriti.

Dengan adanya beliau maka lima fungsi Bahagian Integriti; tadbir urus, pengukuhan integriti, pengurusan aduan, pematuhan, pengesanan & pengesahan dan tatatertib dapat dipertingkatkan.

PEGAWAI INTEGRITI BERTAULIAH (CeIO) Pegawai Integriti Bertauliah (CeIO) adalah pegawai yang ditauliahkan memainkan peranan yang penting dalam sebuah organisasi ke arah memupuk nilai-nilai integriti dan etika.
CeIO adalah mereka yang mempunyai pemahaman yang baik mengenai pengurusan integriti, kerangka kerja perundangan yang wajar, sistem pematuhan dan pemantauan juga kemampuan untuk membangunkan satu plan tindakan integriti.

Pada Januari 2018 PERKESO telah menghantar dua pegawai dari Bahagian Integriti iaitu PKPj Roslan Bin Ramli, Ketua Bahagian Integriti dan Puan Rohaya Binti Shaharuddin, Pegawai Tadbir mengikuti program di Akademik Suruhanjaya Pencegahan Rasuah Malaysia.

Matlamat utama program: 1.


Menggalakan pematuhan undang-undang dan peraturan, sistem dan prosedur.

2.

Memupuk nilai sifar toleransi terhadap penipuan, kegiatan rasuah dan salah guna kuasa.

3.

Merunding dan menasihati pihak pengurusan organisasi mengenai langkah-langkah kesedaran dan pencegahan.

Modul latihan dirumuskan oleh SPRM dengan kerjasama Institut Integriti Malaysia (INTEGRITI).
Pentauliahan skrol telah berlangsung pada November 2018 dan mereka telah ditauliahkan sebagai Pegawai Integriti bertauliah.

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– INTEGRITY COMMITMENT The highest level of PERKESO management is committed to enhance and strengthen the organisation governance even though it was categorised as a low-risk agency from corruption behaviour, deviation and power abuse.
However, PERKESO created its main agenda to ensure the members and the organisation integrities are on the best level.

Starting on 1st March 2018, an Malaysian Anti-Corruption Commision (MACA) officer, PKPj Roslan Bin Ramli has been appointed to lead the Integrity Division.

With his presence, there are five functions of Integrity Division; governance, integrity consolidation, complaint management, adherence, detection & verification and discipline can be enhanced.
CERTIFIED INTEGRITY OFFICER (CeIO) Certified Integrity Officer (CeIO) is an officer who is certified by playing an important role in an organisation to foster integrity and ethics value.

CeIO is those who have a good understanding about integrity management, proper law framework, compliance and monitoring system who also able to develop one integrity action plan.
On January 2018, PERKESO sent two officers from the Integrity Division which are PKPj Roslan Bin Ramli, the Head of Integrity Division and Puan Rohaya Binti Shaharuddin, Administrative Officer to join a program at Malaysian Anti-Corruption Commission Academy.

The program main goal: Promote compliance of law and regulations, systems and procedures, 1.

2.

Fostering zero tolerance value against fraud, corruption activities and power abuse 3.
Negotiate and advise the organisation management party about the awareness and prevention steps.

The training module was summarised by MACA with co-operation from the Malaysia Institute of Integrity (INTEGRITI).

Certification scroll was held on November 2018 dan they were certified as a Certified Integrity Officer.
127 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION MENINGKATKAN TADBIR URUS DAN INTEGRITI KORPORAT ENHANCING CORPORATE GOVERNANCE AND INTEGRITY KONVENSYEN INTEGRITI Bertemakan ‘Tadbir Urus Terbaik, Tonggak Pentadbiran’ berlangsungnya Konvensyen Integriti 2018 bermula 14 hingga 16 Julai 2018 di The Gurney Hotel & Residences, Pulau Pinang.
Seramai 200 peserta yang terdiri daripada Pegawai Pengurusan Tertinggi, Duta Integriti dan anggota mewakili Kesatuan Kakitangan dan Persatuan Pegawai telah hadir.

Objektif program adalah 1.

Menyedari kepentingan integriti dalam perkhidmatan, 2.

Memastikan organisasi mengamalkan tadbir urus terbaik, 3.

Berkongsi pengalaman mengenai punca dan kesan rasuah; 4.

Memperkukuh dan mempertingkatkan integriti bagi membantu organisasi membanteras rasuah.
Pengisian program tertumpu kepada implikasi rasuah dan salahlaku anggota kepada organisasi merangkumi Mesyuarat Jawatankuasa Integriti dan Tadbir Urus (JITU), Forum bertajuk “Isu dan Cabaran Pentadbiran PERKESO Masa Kini” dan slot ceramah “Rasuah; Punca dan Kesan”.
––––––––––––––––––––––––––––––––––––––––––––––––––– MYSTERY SHOPPING INTEGRITI INTEGRITY CONVENTION With the theme ‘Tadbir Urus Terbaik, Tonggak Pentadbiran’, the Integrity Convention 2018 was held from 14th until 16th July 2018 at The Gurney Hotel & Residences, Pulau Pinang.

There were 200 participants from the Higher Management Officer, Integrity Delegates and members on behalf of Staff Union and Association Officer were present.
The programme objectives were to: Realise the importance of integrity in the service, 1.

2.

Ensure the organisation practising the best governance, 3.

Share the experience on factors and effects of corruption; 4.

Establish and enhance the integrity to help the organisation to eradicate corruption.
Programme filling was focused on the implications of corruption and misconduct of the members toward the organisation including Integrity and Governance Committee Meeting (JITU), Forum entitled ‘The Current Issues and Challenges of PERKESO Administration” and talk slot.

“Corruption; Factors and Effects”.


Mystery Shopping merupakan lawatan tidak dirancang oleh Bahagian Integriti ke Pejabat PERKESO bagi memastikan pematuhan anggota terhadap Etika Pakaian, Larangan Merokok, Peraturan-Peraturan dan Waktu Bekerja.

Sepanjang Tahun 2018 sebanyak lima puluh lawatan telah dijalankan meliputi Zon Timur, Zon Utara, Zon Selatan, Zon Tengah, Zon Sarawak dan Sabah.

Hasil lawatan yang dijalankan mendapati pematuhan anggota adalah baik.
––––––––––––––––––––––––––––––––––––––––––––––––––– INTEGRITY OF MYSTERY SHOPPING Mystery Shopping was an unplanned visit by Integrity Division to PERKESO Office to make sure the compliance of its members toward Uniform Ethics, Non-Smoking, Rules and Working Hours.

Throughout 2018, fifty visits have been done by covering across the East Zone, North Zone, South Zone, Central Zone, and Sabah and Sarawak Zone.

The result of the visits found that the compliance of the members is good.
128 PROGRAM DISKUSI KEMBARA INTEGRITI Program Diskusi Kembara Integriti 2018 dengan kerjasama Kaunseling, Integriti, Anti-Fraud, Tatatertib dan Akrab (K.I.T.A) telah mengembara sebanyak tujuh zon meliputi zon tengah 1 & 2, Utara, Timur, Selatan, Sarawak dan Sabah.

Objektif Program adalah melahirkan anggota beretika, berintegriti, mendedahkan contoh salah laku, penerangan hukuman tatatertib, mendidik anggota melakukan tugas dengan jujur dan amanah.
Program ini bertujuan untuk menyampaikan maklumat, berdiskusi, bertukar pandangan bagi mencapai misi serta visi organisasi bersama dalam pengurusan tadbir urus yang baik dalam PERKESO di samping pembudayaan amalan S4P.

Dalam sesi dialog bersama peserta, pihak integriti menerima pandangan dan pendapat yang wajar diberi perhatian pihak pengurusan.
Harapan menerusi inisiatif dan program seperti ini akan berjaya mengurangkan isu-isu disiplin dan integriti seterusnya ‘zero’ kes tatatertib dalam kalangan anggota.

INTEGRITY TOURING DISCUSSION PROGRAMME Integrity Touring Discussion Programme 2018 with the co- operation from Counselling, Integrity, Anti-Fraud, Discipline and Affectionate have toured seven zones including central zone 1 & 2, north, east, south, Sarawak and Sabah.
The programme objective is to produce an officer with ethical, integrity, exposing examples of misbehaviours, information of discipline punishment, teaching the members to do their job with honesty and trust.

This programme delivered information and discussion, changing views to reach the mission and vision of organisation together in good governance management in SOCSO while cultivating the S4P practices.
In the dialogue sessions with the participants, integrity party accepted views and opinions that need proper attention from the management party.

Integrity Division hopes that the objectives can be achieved and successfully reduce discipline issues and integrity and lastly to ‘zero’ discipline case.
LAPORAN TAHUNAN MENINGKATKAN TADBIR URUS DAN INTEGRITI KORPORAT ENHANCING CORPORATE GOVERNANCE AND INTEGRITY MENUMPASKAN SINDIKET PENIPUAN PERKESO dengan kerjasama Polis dan SPRM telah berjaya menumpaskan sindiket penipuan yang melibatkan 48 kes tuntutan Faedah Pencen Ilat (hilang upaya kekal) berjumlah RM2.4 juta.

Sindiket ini telah lama menjalankan operasi kes- kes penipuan tuntutan palsu terhadap PERKESO.

Menurut Ketua Eksekutif, YBhg.


Dato’ Sri Dr. Mohammed Azman bin Dato' Aziz Mohammed, jumlah berbentuk pencen bulanan sepanjang hayat tersebut boleh mencecah sehingga RM30 juta sekiranya dibayar berterusan.

Ini merupakan kejayaan besar pihak Anti-Fraud PERKESO yang telah bertungkus lumus untuk membanteras tuntutan palsu di kalangan Orang Berinsuran dan pihak ketiga.
––––––––––––––––––––––––––––––––––––––––––––––––––– SUPPRESSING FRAUD SYNDICATE PERKESO with co-operation from the Police and SPRM had successfully suppressed the fraud syndicate which involved 48 cases of invalidity pension benefit claims (permanent disability) totalled RM2.4 million.

It is understood that this syndicate has already held the fraud case operations of false claims for a long time towards Perkeso.

According to the Chief Executive, YBhg.


Dato' Sri Dr. Mohammed Azman bin Dato' Aziz Mohammed, a total in shape of the monthly pensioner for the lifetime can reach up to RM30 million if paid continuously.

This is a success for the Anti-Fraud Branches which has struggled to eradicate false claims among the Insured Person and the third party.
129 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION MENINGKATKAN TADBIR URUS DAN INTEGRITI KORPORAT ENHANCING CORPORATE GOVERNANCE AND INTEGRITY PROGRAM AUDIT DALAM PERKESO Audit Dalam PERKESO merupakan barisan pertahanan ketiga memainkan peranan sebagai satu fungsi bebas yang memberi kepastian secara objektif untuk meningkatkan tahap keberkesanan operasi, memantapkan akauntabiliti, tadbir urus organisasi dan integriti di kalangan kakitangan.
Peranan penting Audit Dalam adalah seperti berikut:  Mencapai matlamat PERKESO melalui pendekatan yang sistematik dan berdisiplin dengan menilai keberkesanan sistem kawalan dalaman ke arah proses tadbir urus yang baik; dan  Memberi khidmat perundingan dan nasihat kepada organisasi secara profesional terhadap kesempurnaan, kebolehpercayaan serta keberkesanan sistem kawalan dalaman untuk memastikan peraturan dan prosedur yang bersesuaian adalah mencukupi dan dipatuhi.
Sepanjang tahun 2018, pelbagai program audit dan siasatan telah dilaksanakan.

Penemuan ditemui dan pengesyoran penambahbaikan dicadangkan melalui program audit yang telah dijalankan untuk memantapkan proses kerja dan kualiti untuk meningkatkan perkhidmatan terhadap pekerja dan majikan.
Antara program audit yang telah dijalankan meliputi pengurusan sewaan ruang pejabat, latihan, stok, Pusat Rehabilitasi, sistem aplikasi teras dan sokongan di PERKESO, pematuhan bilik server di pejabat-pejabat Perkeso dan penyiasatan kes-kes penyelewengan melibatkan orang berinsuran atau pihak ketiga.
Anti-Fraud telah menjalankan sesi kesedaran di kalangan kakitangan di seluruh pejabat PERKESO untuk meningkatkan kefahaman kakitangan terhadap kes-kes penyelewengan tuntutan faedah oleh pihak Orang Berinsuran dan pihak ketiga.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– SOCSO INTERNAL AUDIT DIVISION PROGRAMME SOCSO Internal Audit Division is the third defence line that plays a role as a free function which objectively gives certainty to increase operational effectiveness level, stabilising the accountability, organisation governance and integrity among the staff.
The important role of Internal Audit are as follow:  Reaching SOCSO goal through systematic and disciplined approaches by evaluating the effectiveness of inner control system toward good governance process; and  Professionally give negotiation and advisory service to the organisation toward perfection, trustworthiness and the effectiveness of inner control system to ensure the appropriate rules and procedures are sufficient and complied.
Throughout 2018, various audit and investigation programmes were implemented.

Discoveries were found and recommended improvements were suggested through the audit program which was held to stabilise the work process and quality to enhance the services toward employees and employers.
Among the audit programs that have been held covers office space rental management, training, stock, rehabilitation centre, core application system and support in SOCSO, server room compliance in SOCSO offices and deviation investigation cases which involved insured persons or third parties.

Anti-Fraud held an awareness session among the staff all over the SOCSO offices to enhance employee understandings toward deviation cases of benefit claims by the Insured Person and third party.
130 LAPORAN TAHUNAN MENINGKATKAN TADBIR URUS DAN INTEGRITI KORPORAT ENHANCING CORPORATE GOVERNANCE AND INTEGRITY MEMANTAU AKTIVITI PENGUATKUASAAN Sepanjang tahun 2018, Bahagian Naziran telah menyempurnakan lawatan ke semua 50 pejabat PERKESO bagi memastikan kepatuhan setiap pejabat terhadap Akta Keselamatan Sosial Pekerja (AKSP) 1969, Peraturan-Pertaturan (Am) Keselamatan Sosial Pekerja 1971, Arahan Kewangan, Arahan-Arahan AKSP dan Pekeliling-Pekeliling berkaitan penguatkuasaan dan caruman.
Satu sistem penilaian yang komprehensif ke atas aktiviti penguatkuasaan berasaskan pemarkahan dan penggredan pejabat telah dilaksanakan secara menyeluruh dan turut dikemukakan sebagai cadangan Inovasi yang membolehkan “Ranking” pejabat dibuat.
Bidang yang diberi tumpuan dalam pemeriksaan adalah pematuhan terhadap Standard Operating Procedure (SOP) pemeriksaan majikan oleh Pegawai Pemeriksa, ketepatan dan kesahihan pelaporan statistik / kutipan caruman, pencapaian prestasi aktiviti penguatkuasaan seperti pendaftaran majikan, kompaun, pendakwaan, Remit Faedah Caruman Lewat Bayar dan sebagainya.

Secara am, pemerhatian Naziran mendapati terdapat peningkatan dalam prestasi penguatkuasaan di PPN/PPP pada tahun 2018 berbanding 2017.
Purata peratus pemarkahan penguatkuasaan diperolehi oleh pejabat PERKESO pada tahun 2017 adalah 82% berbanding sebanyak 91% pada tahun 2018.

Adalah menjadi harapan dan sasaran bahagian Naziran agar sistem pemantauan yang komprehensif dan sistematik ini dapat menjurus kepada peningkatan produktiviti di kalangan anggota berkenaan di bidang penguatkuasaan.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– MONITORING ENFORCEMENT ACTIVITIES Throughout 2018, Inspectorate Division has accomplished a visit to all 50 SOCSO offices to ensure the adherence of each office towards Akta Keselamatan Sosial Pekerja (AKSP) 1969, Employees’ Social Security Rules (General) 1971, Financial Order, AKSP Orders and Circulars related to Enforcement and Contribution.
One comprehensive evaluation system on the enforcement activities based on office scoring and grading has been implemented across the board and also presented as the Innovation suggestion which allowed office “Ranking” being made The fields that were focused in the Inspectorate examination were the compliance towards employer examination Standard Operating Procedure (SOP) by the Examiner Officer, accuracy and the validity of statistic reporting / contribution collection, enforcement activities performance achievement such as employer registration, compound, prosecution, Faedah Caruman Lewat Bayar, Remittance, etc.
Generally, Inspectorate observations found that there was an increment in the enforcement performance at PPN/PPP in 2018 compared to 2017.

The average scoring percent obtained by SOCSO offices in 2017 was 82% compared to 91% in 2018.

It has become the hope and target of Inspectorate Division so this comprehensive and systematic monitoring system can lead to the increment of productivity among the applicable members in enforcement field.
131 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION ULASAN PETUNJUK UTAMA PRESTASI KEWANGAN KEY FINANCIAL PERFORMANCE INDICATORS REVIEW DATIN AZLAILY BINTI ABD RAHMAN Timbalan Ketua Eksekutif (Korporat) Deputy Chief Executive (Corporate) 132 “ PERKESO mengharungi cabaran sukar tahun 2018 dengan memberi penekanan kepada program-program bersasar dan keberhasilan berimpak tinggi kepada rakyat sejajar dengan amalan tadbir urus korporat yang baik dan strategi perbelanjaan berhemat.
Secara keseluruhannya prestasi kewangan PERKESO tahun 2018 lebih baik berbanding tahun sebelumnya.

Lebihan pendapatan bagi tahun 2018 meningkat sebanyak RM263.00 juta atau 24.02% kepada RM1,357.75 juta berbanding RM1,094.75 juta pada tahun 2017.

Strategi taktikal untuk semua kelas aset yang dilaksanakan pada tahun 2018 berjaya meningkatkan pulangan pelaburan keseluruhan walaupun berhadapan keadaan pasaran yang mencabar dan tidak menentu.
Pendapatan yang dijana oleh aktiviti pelaburan telah meningkat sebanyak RM32.82 juta atau 2.60% daripada RM1,261.57 juta pada tahun 2017 kepada RM1,294.39 juta pada tahun 2018.” “ SOCSO faced the challenges of a difficult scenario in 2018 by emphasising on targeted programmes with high impact results to the public, in line with the practice of better corporate governance and prudent spending strategy.

Overall, SOCSO’s financial performance for 2018 fared better compared to the year prior.
Excess revenue for 2018 rose by RM263.00 million, or 24.02%, to RM1,357.75 million compared to the RM1,094.75 million in 2017.

The tactical strategy applied for all classes of assets in 2018 managed to increase the overall returns of investment despite facing a challenging and volatile market.
The revenue generated from investment rose by RM32.82 million, or 2.60%, from RM1,261.57 million in 2017 to RM1,294.39 million in 2018.” LAPORAN TAHUNAN ULASAN PETUNJUK UTAMA PRESTASI KEWANGAN KEY FINANCIAL PERFORMANCE INDICATORS REVIEW ULASAN PRESTASI KEWANGAN Secara keseluruhannya, jumlah hasil PERKESO bagi tahun 2018 meningkat sebanyak RM1,102.82 juta atau 22.26% kepada RM6,057.21 juta berbanding RM4,954.39 juta pada tahun 2017.
Jumlah belanja PERKESO juga meningkat sebanyak RM839.82 juta atau 21.76% kepada RM4,699.46 juta berbanding RM3,859.64 juta pada tahun 2017.

Dengan itu, lebihan PERKESO bagi tahun 2018 meningkat sebanyak RM263.00 juta atau 24.02% kepada RM1,357.75 juta berbanding RM1,094.75 juta pada tahun 2017.
Pendapatan caruman meningkat sebanyak RM740.72 juta atau 20.80% kepada RM4,301.69 juta berbanding RM3,560.97 juta pada 2017 terutamanya berikutan keberkesanan aktiviti penguatkuasaan yang membawa kepada peningkatan bilangan majikan, pekerja dan pemandu aktif.
Selain itu, peningkatan kutipan caruman ini juga mencerminkan tahap kesedaran yang kian meningkat di kalangan majikan, pekerja dan pemandu teksi mengenai tanggungjawab mereka untuk mencarum kepada PERKESO berikutan keberkesanan program dan kempen kesedaran yang dilaksanakan oleh PERKESO.

Di samping itu, pelaksanaan Sistem Insurans Pekerjaan mulai 1 Januari 2018 juga antara faktor yang meningkatkan pendapatan caruman PERKESO.
Pendapatan pelaburan kasar pula meningkat sebanyak RM309.34 juta atau 24.53% kepada RM1,570.58 juta berbanding RM1,261.24 juta pada tahun 2017 terutamanya berikutan peningkatan dalam keuntungan daripada penjualan, pendapatan faedah dan kentungan belum realis daripada pertukaran asing.
Sementara itu, belanja tanggungan meningkat sebanyak RM454.90 juta atau 13.82% kepada RM3,747.08 juta pada tahun 2018 berbanding RM3,292.18 juta pada tahun sebelumnya berikutan peningkatan dalam bilangan kes-kes tuntutan faedah dan pelaksanaan bayaran pelarasan kos sara hidup mulai September 2017.
Belanja operasi turut meningkat sebanyak RM113.73 juta atau 19.96% kepada RM683.62 juta berbanding RM569.89 juta pada tahun 2017 terutamanya berikutan peningkatan dalam perbelanjaan emolumen dan perbelanjaan perkhidmatan dan bekalan pada tahun 2018.

Prestasi kewangan PERKESO adalah seperti di Jadual 15, Carta 1 dan 2.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– FINANCIAL PERFORMANCE REVIEW In overall, SOCSO’s total income for 2018 increased by RM1,102.82 million or 22.26% to RM6,057.21 million in comparison to RM4,954.39 million in 2017.

Similarly, SOCSO's total expenses also rose by RM839.82 million or 21.76% to RM4,699.46 million in comparison to RM3,859.64 million in 2017.
As a result, surplus for 2018 increased by RM263.00 million or 24.02% to RM1,357.75 million in comparison to RM1,094.75 million in 2017.

Contributions income increased by RM740.72 million or 20.80% to RM4,301.69 million compared to RM3,560.97 million in 2017 mainly due to the effectiveness of the enforcement activities which led to an increase in the number of active employers, employees and drivers.
On the other hand, the increase in collection of contributions also reflects the growing awareness among employers, employees and taxi drivers about their responsibilities to contribute to SOCSO due to the effectiveness of programmes and awareness campaigns conducted by SOCSO.

In addition, the implementation of the Employment Insurance System from 1 January 2018 is also among the factors that increase SOCSO's contribution income.
Gross investment income increased by RM309.34 million or 24.53% to RM1,570.58 million in comparison to RM1,261.24 million in 2017 due to the increase in gains from divestment, interest income and unrealised gains from foreign exchange.
Meanwhile, benefits expenses increased by RM454.90 million or 13.82% to RM3,747.08 million in 2018 in comparison to RM3,292.18 million in the previous year due to the increase in the number of benefits claim cases and the implementation of payment for adjustment of cost of living starting from September 2017.
Operating expenses also increased by RM113.73 million or 19.96% to RM683.62 million compared to RM569.89 million in 2017 mainly due to an increase in emolument expenditure and service and supply expenditure in 2018.

SOCSO’s financial performance is shown in Table 15, Chart 1 and 2.
133 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION ULASAN PETUNJUK UTAMA PRESTASI KEWANGAN KEY FINANCIAL PERFORMANCE INDICATORS REVIEW JADUAL 15  RINGKASAN STATISTIK KEWANGAN 2017 – 2018 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 15  FINANCIAL STATISTICS SUMMARY 2017 – 2018 PERKARA / TAHUN ITEM / YEAR Pendapatan Caruman Contributions Income Geran Kerajaan Government Grant Pendapatan Pelaburan Kasar Gross Investment Income Lain-lain Pendapatan Bukan Pelaburan Other Non-Investment Income Jumlah Hasil / Total Revenue Belanja Tanggungan Benefits Expenses Belanja Operasi Operating Expenses Kerugian Penjejasan / (Catatan Semula) Aset Kewangan Impairment Losses / (Writeback) For Financial Assets 2017 RM Juta / Million 2018 RM Juta / Million 3,560.97 4,301.69 60.00 122.00 1,261.24 1,570.58 72.18 62.94 4,954.39 6,057.21 3,292.18 3,747.08 569.89 683.62 (2.43) 268.76 Jumlah Belanja / Total Expenses 3,859.64 4,699.46 Lebihan Bagi Tahun Surplus For The Year Rizab Keselamatan Sosial Social Security Reserve 1,094.75 1,357.75 27,064.55 28,072.84 134 LAPORAN TAHUNAN ULASAN PETUNJUK UTAMA PRESTASI KEWANGAN KEY FINANCIAL PERFORMANCE INDICATORS REVIEW CARTA 1 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– CHART 1  SOCSO REVENUE COMPONENTS 2018  KOMPONEN HASIL PERKESO 2018 1.04% 25.93% 71.02% 2.01% RM4,301.69 juta / million Pendapatan Caruman Contributions Income RM122.00 juta / million Geran Kerajaan Government Grant RM1,570.58 juta / million Pendapatan Pelaburan Kasar Gross Investment Income RM62.94 juta / million Lain-lain Pendapatan Bukan Pelaburan Other Non-Investment Income CARTA 2 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– CHART 2  SOCSO EXPENSES COMPONENTS 2018  KOMPONEN BELANJA PERKESO 2018 5.72% 14.55% 79.73% RM3,747.08 juta / million Belanja Tanggungan Benefit Expenses RM683.62 juta / million Belanja Operasi Operating Expenses RM268.76 juta / million Kerugian Penjejasan / (Catatan Semula) Aset Kewangan Impairment Losses / (Writeback) For Financial Assets 135 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION ULASAN PETUNJUK UTAMA PRESTASI KEWANGAN KEY FINANCIAL PERFORMANCE INDICATORS REVIEW BELANJA OPERASI OPERATING EXPENSES 2018 RM683.62 Juta / Million 2017 RM569.89 Juta / Million Meningkat Increase 19.96% RM683.62 Juta (2017: RM569.89 Juta) Meningkat 19.96% RM683.62 Million (2017: RM569.89 Million), Increased by 19.96% Belanja Operasi adalah seperti ditunjukkan di Jadual 16 dan Carta 3.
–––––––––––––––––––––––––––––––––––––––––––––––––––– Operating Expenses is shown in Table 16 and Chart 3.
JADUAL 16  KOMPONEN BELANJA OPERASI 2017 – 2018 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 16  OPERATING EXPENSES COMPONENTS 2017 – 2018 KOMPONEN / COMPONENTS Kos Anggota / Staff Costs Bayaran Audit / Audit Fees Susut Nilai Hartanah dan Peralatan / Depreciation of Property and Equipment Pelunasan Perisian Komputer / Amortisation of Computer Software Perkhidmatan dan Bekalan / Services and Supplies Harta Perbekalan / Supplies Items Pemberian dan Bayaran Tetap / Grants and Fixed Payments Perbelanjaan Pelaburan / Investment Expenditure 2017 RM Juta / Million 2018 RM Juta / Million Perubahan Changes (%) 334.60 0.24 33.00 38.11 129.20 4.84 0.37 5.33 395.46 18.19 0.27 12.50 37.72 14.30 39.50 3.65 173.88 34.58 2.86 0.33 6.22 (40.91) (10.81) 16.70 Lain-lain Perbelanjaan Operasi / Other Operating Expenditure 24.20 27.38 13.14 Jumlah / Total 569.89 683.62 19.96 136 LAPORAN TAHUNAN ULASAN PETUNJUK UTAMA PRESTASI KEWANGAN KEY FINANCIAL PERFORMANCE INDICATORS REVIEW CARTA 3 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– CHART 3  OPERATING EXPENSES COMPONENTS 2018  KOMPONEN BELANJA OPERASI 2018 0.05% 0.91% 4.00% 0.42% 25.43% 57.85% 5.78% 5.52% 0.04% RM395.46 juta / million RM0.27 juta / million RM37.72 juta / million Kos Anggota Staff Costs Bayaran Audit Audit Fees Susut Nulai Hartanah dan Peralatan Depreciation of Property and Equipment RM39.50 juta / million Pelunasan Perisian Komputer Amortisation of Computer Softaware RM173.88 juta / million Perkhidmatan dan Bekalan Services and Supplies RM2.86 juta / million Harta Perbekalan Supplies Items RM0.33 juta / million Pemberian dan Bayaran Tetap Grants and Fixed Payments RM6.22 juta / million Perbelanjaan Pelaburan Investment Expenditure RM27.38 juta / million Lain-lain Perbelanjaan Operasi Other Operating Expenditure 137 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION ULASAN PETUNJUK UTAMA PRESTASI KEWANGAN KEY FINANCIAL PERFORMANCE INDICATORS REVIEW RINGKASAN PETUNJUK PRESTASI KEWANGAN TAHUN 2014 - 2018 Pada keseluruhannya, petunjuk prestasi kewangan PERKESO bagi tempoh 2014 - 2018 adalah seperti di Graf 1 – 5.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– FINANCIAL PERFORMANCE INDICATORS SUMMARY 2014 - 2018 Overall, SOCSO's financial performance indicators for 2014 - 2018 are shown in Graph 1 – 5.
GRAF 1 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– GRAPH 1  TOTAL REVENUE 2014 – 2018  JUMLAH HASIL 2014 – 2018 I N O L L M I / A T U J ) M R ( 7,000.00 6,000.00 5,000.00 4,000.00 3,000.00 2,000.00 1,000.00 0 4,335.49 4,068.16 4,475.09 6,057.21 4,954.39 2014 2015 2016 2017 2018 GRAF 2 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– GRAPH 2  TOTAL EXPENSES 2014 – 2018  JUMLAH BELANJA 2014 – 2018 5,000.00 4,500.00 4,000.00 3,500.00 3,000.00 2,500.00 2,000.00 1,500.00 1,000.00 500.00 0 4,699.46 3,646.07 3,859.64 3,294.12 2,884.23 2014 2015 2016 2017 2018 I N O L L M I / A T U J ) M R ( 138 LAPORAN TAHUNAN ULASAN PETUNJUK UTAMA PRESTASI KEWANGAN KEY FINANCIAL PERFORMANCE INDICATORS REVIEW GRAF 3 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– GRAPH 3  SURPLUS 2014 – 2018  LEBIHAN 2014 – 2018 I N O L L M I / A T U J ) M R ( 1,600.00 1,400.00 1,200.00 1,000.00 800.00 600.00 400.00 200.00 0 1,451.26 1,357.75 1,094.75 774.04 829.02 2014 2015 2016 2017 2018 GRAF 4 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– GRAPH 4  TOTAL ASSETS 2014 – 2018  JUMLAH ASET 2014 – 2018 I N O L L M I / A T U J ) M R ( 30,000.0 29,000.0 28,000.0 27,000.0 26,000.0 25,000.0 24,000.0 23,000.0 22,000.0 29,086.21 28,063.17 26,516.21 25,522.85 24,778.92 2014 2015 2016 2017 2018 139 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION ULASAN PETUNJUK UTAMA PRESTASI KEWANGAN KEY FINANCIAL PERFORMANCE INDICATORS REVIEW GRAF 5 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– GRAPH 5  SOCIAL SECURITY RESERVE 2014 – 2018  RIZAB KESELAMATAN SOSIAL 2014 – 2018 I N O L L M I / A T U J ) M R ( 29,000.00 28,000.00 27,000.00 26,000.00 25,000.00 24,000.00 23,000.00 22,000.00 28,072.84 27,064.55 25,575.08 24.847.31 23,424.67 2014 2015 2016 2017 2018 ULASAN PRESTASI PELABURAN INVESTMENT PERFORMANCE REVIEW DANA PELABURAN PERKESO SOCSO INVESTMENT FUND 2018 RM26,944.81 Juta / Million 2017 RM26,379.95 Juta / Million Meningkat Increase 2.14% 140 RM26,944.81 Juta (2017: RM26,379.95 Juta) Meningkat 2.14% RM26,944.81 Million (2017: RM26,379.95 Million), An Increased of 2.14% Aset di bawah pengurusan (AUM) PERKESO telah meningkat sebanyak RM564.86 juta atau 2.14% daripada RM26,379.95 juta pada tahun 2017 kepada RM26,944.81 juta pada tahun 2018.
Pertumbuhan tersebut disumbangkan terutamanya oleh pulangan daripada pelaburan.

Graf 6 menunjukkan pertumbuhan dana pelaburan PERKESO daripada tahun 2014 hingga 2018.

–––––––––––––––––––––––––––––––––––––––––––––––––––– Asset Under Management (AUM) for SOCSO has increased by RM564.86 million or 2.14% from RM26,379.95 million in 2017 to RM26,944.81 million in 2018.

The growth is mainly contributed by returns from the investment.

Graph 6 shows the growth of SOCSO’s investment fund from 2014 to 2018.
LAPORAN TAHUNAN ULASAN PETUNJUK UTAMA PRESTASI KEWANGAN KEY FINANCIAL PERFORMANCE INDICATORS REVIEW GRAF 6 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– GRAPH 6  INVESTMENT FUND 2014 – 2018  DANA PELABURAN 2014 – 2018 I N O L L M I / A T U J ) M R ( 27,000.00 26,000.00 25,000.00 24,000.00 23,000.00 22,000.00 21,000.00 20,000.00 26,379.95 26,944.81 23,424.67 24,159.73 25,047.15 2014 2015 2016 2017 2018 TAHUN / YEAR Alokasi dana pelaburan mengikut jenis instrumen pada penghujung 2018 adalah seperti ditunjukkan di Carta 4.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Investment fund allocation according to type of instrument at the end of 2018 is shown in Chart 4.
CARTA 4 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– CHART 4  INVESTMENT FUND ALLOCATION 2018  ALOKASI DANA PELABURAN 2018 4.93% 0.02% 47.44% 17.74% 16.16% 13.71% Sekuriti Kerajaan Government Securities Bon Korporat / Sukuk Corporate Bonds / Sukuk Pasaran Wang Money Market Ekuiti Equities Hartanah Pelaburan Investment Properties Ekuiti Swasta Private Equities 141 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION ULASAN PETUNJUK UTAMA PRESTASI KEWANGAN KEY FINANCIAL PERFORMANCE INDICATORS REVIEW PULANGAN PELABURAN PERKESO SOCSO INVESTMENT RETURNS RM1,294.39 Juta (2017: RM1,261.57 Juta) Meningkat 2.60% 2018 RM1,294.39 Juta / Million 2017 RM1,261.57 Juta / Million Meningkat Increase 2.60% RM1,294.39 Million (2017: RM1,261.57 Million) An Increased of 2.60% Strategi taktikal untuk semua kelas aset yang dilaksanakan pada tahun 2018 telah berjaya meningkatkan pulangan pelaburan secara keseluruhan walaupun keadaan pasaran sangat mencabar dan tidak menentu.
Pendapatan yang dijana daripada aktiviti pelaburan telah meningkat sebanyak RM32.82 juta atau 2.60% daripada RM1,261.57 juta pada tahun 2017 kepada RM1,294.39 juta pada tahun 2018.

Jumlah tersebut adalah termasuk rosot nilai untuk ekuiti.

Graf 7 di bawah menunjukkan prestasi pulangan pelaburan daripada tahun 2014 hingga 2018.
–––––––––––––––––––––––––––––––––––––––––––––––––––– The tactical strategy for all asset classes implemented in 2018 managed to boost overall investment returns despite challenging and volatile market conditions.

Income generated from investment activities has increased by RM32.82 million or 2.60% from RM1,261.57 million in 2017 to RM1,294.39 million in 2018.

The amount was inclusive of the impairment of equity.

Graph 7 below captured the performance of the investment returns from 2014 to 2018.
GRAF 7 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– GRAPH 7  INVESTMENT RETURNS 2014 – 2018  PULANGAN PELABURAN 2014 – 2018 1,614.65 1,700.00 1,500.00 1,300.00 1,100.00 900.00 700.00 500.00 1,039.62 1,187.70 1,261.57 1,294.39 2014 2015 2016 2017 2018 TAHUN / YEAR I N O L L M I / A T U J ) M R ( 142 LAPORAN TAHUNAN ULASAN PETUNJUK UTAMA PRESTASI KEWANGAN KEY FINANCIAL PERFORMANCE INDICATORS REVIEW Komposisi pulangan pelaburan mengikut alokasi aset untuk tahun 2018 adalah ditunjukkan di Carta 5.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Composition of investment returns as per asset allocation for the year 2018 is shown in Chart 5.
CARTA 5 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– CHART 5  COMPOSITION OF INVESTMENT RETURNS BY ASSET ALLOCATION 2018  KOMPOSISI PULANGAN PELABURAN MENGIKUT ALOKASI ASET 2018 2.23% 0.00% 45.79% 22.71% 16.26% 13.01% Sekuriti Kerajaan Government Securities Bon Korporat / Sukuk Corporate Bonds / Sukuk Pasaran Wang Money Market Ekuiti Equities Hartanah Pelaburan Investment Properties Ekuiti Swasta Private Equities 143 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION ULASAN PETUNJUK UTAMA PRESTASI KEWANGAN KEY FINANCIAL PERFORMANCE INDICATORS REVIEW ULASAN PASARAN Ekonomi Global Tabung Kewangan Antarabangsa (IMF) menjangkakan pertumbuhan ekonomi dunia menjadi perlahan daripada 3.8% pada tahun 2017 kepada 3.7% pada tahun 2018 disebabkan oleh pengembangan global yang lemah.
IMF juga menjangkakan ramalan yang lemah untuk tahun 2019 dan 2020, disebabkan oleh kelembapan di Eropah dan beberapa pasaran pesat membangun, dan kegagalan menyelesaikan ketegangan perdagangan AS-China boleh menjejaskan lagi kestabilan ekonomi global yang perlahan.

IMF meramalkan ekonomi global akan berkembang pada 3.5% pada tahun 2019 dan 3.6% pada tahun 2020.
Ekonomi dunia merudum pada tahun 2018 akibat langkah perdagangan yang agresif oleh AS terhadap rakan perdagangan utamanya telah memburukkan keadaan perniagaan dan pelaburan di banyak negara.

Kekeliruan yang berterusan terhadap Brexit, pengetatan dasar monetari dan ketidakpastian mengenai arah tuju kadar faedah bagi ekonomi-ekonomi utama juga menyumbang kepada pertumbuhan yang lebih lemah.
Menurut IMF, pertumbuhan global dijangka mencapai 3.9% dalam tahun 2018 selari dengan unjuran oleh World Economic Outlook (WEO).

Pada tahun 2018, pengembangan tersebut, bagaimanapun, menjadi kurang jelas dan risiko kepada prospek semakin meningkat.

Kadar pengembangan kelihatan telah memuncak di beberapa ekonomi utama dan pertumbuhan kurang sekata berbanding pada tahun 2017.
Unjuran pertumbuhan telah disemak ke bawah untuk Eropah, Jepun dan United Kingdom, mencerminkan kejutan negatif kepada aktiviti pada awal tahun 2018.

–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– MARKET REVIEW Global Economy The International Monetary Fund (IMF) expected world economic growth to slowdown from 3.8% in 2017 to 3.7% in 2018 due to weakening global expansion.
It also projected weaker forecasts for 2019 and 2020, due to weakness in Europe and some emerging markets, and failure to resolve US-China trade tensions could further de-stabilise a slowing global economy.

The IMF predicted the global economy to grow at 3.5% in 2019 and 3.6% in 2020.

The world economy took a downswing in 2018 as agressive trade measures by the US against its major trade partners dampened business and investment conditions for many countries.
Further confusion over Brexit, tighter monetary policy and uncertainty over interest rate directions for major economies also contributed to weaker growth.

According to the IMF, global growth is projected to reach 3.9% in 2018 in line with the forecast of the World Economic Outlook (WEO).

In 2018, the expansion is, however, becoming less pronounced, and risks to the outlook are mounting up.
The rate of expansion appears to have peaked in some major economies and growth was less synchronized as compared to 2017.

Growth projections have been revised down for the Euro, Japan and the United Kingdom, reflecting negative surprises to activity in early 2018.
144 LAPORAN TAHUNAN ULASAN PETUNJUK UTAMA PRESTASI KEWANGAN KEY FINANCIAL PERFORMANCE INDICATORS REVIEW KELUARAN DALAM NEGARA KASAR (KDNK) GROSS DOMESTIC PRODUCT (GDP) 2018: 4.7% 2017: 5.9% Ekonomi Malaysia Selepas Pilihan Raya Umum Malaysia ke-14, keadaan hutang negara yang tinggi dan pendedahan projek mega yang tidak diperlukan hasil disusuli langkah rasionalisasi kewangan oleh kerajaan.

Belanjawan negara yang ketat telah memberi kesan kepada perbelanjaan kerajaan.
Gangguan terhadap perlombongan dan pengeluaran minyak sawit telah memberi kesan kepada sumbangan hasil.

Gabungan semua faktor-faktor tersebut telah mengakibatkan pertumbuhan ekonomi yang perlahan iaitu 4.7% (KDNK) pada tahun 2018.

Akaun negara telah disokong oleh pertumbuhan yang kukuh dalam penggunaan swasta dan prestasi sektor luaran yang bertambah baik.

Kedua-duanya mendapat manfaat daripada tekanan inflasi yang sederhana walaupun pertumbuhan pendapatan yang tinggi semasa tempoh tanpa cukai.
Bagi faktor luaran, eksport bersih yang lebih baik memberikan sokongan yang kuat dan positif kepada ekonomi selepas Indeks Pengurus Pembelian (PMI) kekal dalam fasa penguncupan untuk bulan keempat berturut-turut sejak bulan Januari 2018.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Malaysia Economy Post 14th General Election in Malaysia, the huge national debt situation and unfavorable mega deals were revealed which was followed by government financial rationalisation measures.

The tight national budget impacted government spending.

Disruptions to mining and palm oil production affected revenue contribution.
All these factors combined to result in the slower economic growth of 4.7% (GDP) in 2018.

The national account was supported by the strong growth in private consumption and improved performance of the external sector.

These two benefited from the mild inflationary pressure despite higher income growth during the tax holiday.
On the external factor, improved net export provided a strong and positive impulse to the economy after Purchasing Managers' Index (PMI) remained in the contractionary phase for the fourth consecutive months since January 2018.

145 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION ULASAN PETUNJUK UTAMA PRESTASI KEWANGAN KEY FINANCIAL PERFORMANCE INDICATORS REVIEW Pasaran Ekuiti Pada tahun 2018, pelaburan ekuiti terjejas teruk akibat ketidakpastian di pasaran global dan domestik.
Faktor-faktor seperti ketegangan perdagangan di antara AS dan China, kebimbangan pertumbuhan global, kenaikan kadar faedah AS, serta harga minyak yang tidak menentu memburukkan lagi ketidakpastian.

Di peringkat domestik, sektor-sektor yang sangat dikawal selia seperti telekomunikasi, pembinaan dan hartanah mengalami kejatuhan yang teruk selepas PRU-14 disebabkan oleh kajian semula terhadap kebanyakan projek-projek infrastruktur dan ketidakpastian dasar.
Penanda aras FBM KLCI berakhir dengan penyusutan 5.91% sepanjang tahun 2018 dan ditutup pada paras 1,690.58 mata, menjadikannya prestasi tahunan yang paling buruk dalam tempoh 10 tahun.

–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Equity Market In 2018, equities investment suffered from both global and domestic uncertainties.
Factors like the trade tensions between US and China, global growth concerns, US rising interest rates, as well as volatile oil prices exacerbated the uncertainties.

On domestic front, highly regulated sectors such as telecommunication, construction and property took the biggest hit post GE-14 due to reviews on most infrastructure projects and policy uncertainties.

The benchmark FBM KLCI ended up losing 5.91% through 2018 and closed at 1,690.58 points, making it the worst annual performance in 10 years.
Prestasi Indeks Sektor Bursa Malaysia: Performance Of Bursa Malaysia Sectoral Indices: Indeks Pembinaan / Construction Index Indeks Kewangan / Financials Index Indeks Perladangan / Plantation Index Indeks Hartanah / Property Index Indeks REIT / REIT Index Indeks Barang-Barang Pengguna / Consumer Goods Index Indeks Tenaga / Energy Index Indeks Teknologi / Technology Index -50.15 +2.58 -12.66 -28.59 -12.53 +1.62 -26.20 -29.91 Pasaran Bon Pada tahun 2018, pasaran bon mengalami tempoh ketidakpastian akibat kitaran pengetatan monetari Rizab Persekutuan AS dan juga peningkatan ketegangan perdagangan di antara AS-China.
Di samping itu, urusniaga pelabur di pasaran bon tempatan menjadi lebih berhati-hati berikutan keputusan Pilihan Raya Umum ke-14 pada 9 Mei yang mengakibatkan penyertaan asing yang rendah buat sementara.

Kadar hasil MGS 10 tahun meningkat setinggi 4.20% sebelum stabil pada 4.08% pada akhir tahun 2018.

USD/MYR melepasi RM4.00 dan ditutup pada RM4.13 di akhir tahun 2018.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Bonds Market In 2018, bond market went through period of uncertainty while digesting US Fed’s monetary tightening cycle and also escalating US-China trade tensions.

In addition, investor trading in the domestic bond market turned cautious following outcome of 14th General Election on 9 May that resulted in temporary lower foreign participation.
Yields of 10-year MGS rose briefly to as high as 4.20% before stabilising at 4.08% in end 2018.

USD/MYR hovered above RM4.00 and closed at RM4.13 in end 2018.
146 LAPORAN TAHUNAN ULASAN PETUNJUK UTAMA PRESTASI KEWANGAN KEY FINANCIAL PERFORMANCE INDICATORS REVIEW AKTIVITI-AKTIVITI PELABURAN DALAMAN Ekuiti Bagi ekuiti yang diurus secara dalaman, PERKESO terus meningkatkan aktiviti belian melalui saringan dari bawah ke atas yang menumpukan kepada kaunter-kaunter yang mempunyai asas yang kukuh dengan prospek pertumbuhan jangka panjang yang baik dan mengambil kesempatan daripada sebarang kelemahan harga bagi saham-saham yang berada dalam senarai urusniaga PERKESO.
Pada akhir tahun 2018, pelaburan dalam ekuiti adalah berjumlah RM2,556.35 juta, mewakili 9.49% daripada dana pelaburan PERKESO.

Jumlah tersebut telah menurun sebanyak RM563.62 juta atau 18.06% berbanding RM3,119.97 juta pada tahun 2017 disebabkan oleh aktiviti pengambilan keuntungan.

PERKESO melabur 32.9% daripada portfolio ekuiti dalamannya dalam perkhidmatan perbankan dan kewangan, 12.1% dalam perladangan dan diikuti oleh minyak dan gas 11.3%.
PERKESO juga memperuntukkan 6.8% dalam sektor utiliti, 6.3% dalam produk pengguna, 6.1% dalam kewangan dan 5.0% dalam REIT, 4.9% dalam telekomunikasi, 3.0% dalam pembinaan dan 2.8% dalam hartanah.

Baki 8.7% lagi dilaburkan dalam sektor-sektor kecil yang lain.

Portfolio ekuiti dalaman PERKESO menjana pendapatan dividen sebanyak RM85.69 juta dan RM173.49 juta daripada keuntungan modal melalui penjualan saham.
Komitmen PERKESO bersama syarikat-syarikat yang dilaburkan adalah melalui kehadiran dalam Mesyuarat Agung Tahunan (MAT) dan Mesyuarat Agung Luar Biasa (MALB) untuk melaksanakan hak mengundi dengan sewajarnya.

Di samping itu, pengurusan PERKESO menghadiri mesyuarat dan perbincangan bersama pihak pengurusan syarikat-syarikat yang dilaburkan melalui perjumpaan secara khusus atau berkumpulan di sepanjang tahun.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– IN-HOUSE INVESTMENT ACTIVITIES Equities For internally managed equity, SOCSO continued to ramp-up its buying activities via bottom-up screening focused on fundamentally strong counters with good long-term growth prospects and taking advantage of any price weakness on stocks that are within SOCSO’s investment universe.
At the end of 2018, investment in equity amounted to RM2,556.35 million, representing 9.49% of the SOCSO’s investment fund.

The amount has decreased by RM563.62 million or 18.06% compared to RM3,119.97 million in 2017 due to profit taking activities.

SOCSO invested 32.9% of its internal equity portfolio in banking and financial services, 12.1% in plantation and followed by oil and gas 11.3%.
SOCSO also allocated 6.8% in the utility sector, 6.3% in consumer products, 6.1% in financials and 5.0% in REIT, 4.9% in telecommunication, 3.0% in construction and 2.8% in property.

The rest of 8.7% is invested in other small sectors.

SOCSO's internal equity portfolio generated a dividend income of RM85.69 million and RM173.49 million from capital gains in sale of shares.
SOCSO’s commitment with its investee companies through participation of attendance in Annual General Meeting (AGMs) and Extraordinary General Meetings (EGMs) to exercises our voting rights accordingly.

In addition, the management attended meetings and briefings with management of investee companies on one-to-one basis or through group meetings throughout the year.
147 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION ULASAN PETUNJUK UTAMA PRESTASI KEWANGAN KEY FINANCIAL PERFORMANCE INDICATORS REVIEW Sekuriti Kerajaan (Konvensional dan Islamik), Bon Korporat / Sukuk dan Pinjaman Dijamin Kerajaan Instrumen-instrumen pendapatan tetap dalaman terdiri daripada Sekuriti Kerajaan, Bon Korporat / Sukuk dan Pinjaman Dijamin Kerajaan yang menyumbang kepada 57.31% daripada dana pelaburan PERKESO.
Pada tahun 2018, pulangan daripada kelas aset ini adalah berjumlah RM709.17 juta.

Ini disumbangkan terutamanya oleh pembayaran kupon dan keuntungan modal.

Komponen terbesar kelas aset ini adalah Sekuriti Kerajaan, yang mewakili 47.44% dengan nilai pasaran semasa sebanyak RM12,783.96 juta, telah menjana pendapatan sebanyak RM592.74 juta dalam bayaran kupon.

Pelaburan dalam Sekuriti Kerajaan meningkat sebanyak RM506.58 juta atau 4.13% berbanding RM12,277.38 juta pada tahun 2017.
Sementara itu, pelaburan dalam Bon Korporat / Sukuk mewakili 9.86% daripada jumlah dana pelaburan.

Berbanding dengan tahun 2017, portfolio Bon Korporat / Sukuk meningkat sebanyak 29.34% atau RM603.28 juta pada tahun 2018 dengan nilai pasaran semasa yang berjumlah RM2,659.10 juta.

Peningkatan dalam alokasi telah menyumbang kepada kenaikan pulangan pelaburan sebanyak 27.61% atau RM25.19 juta daripada RM91.23 juta pada 2017 kepada RM116.42 juta pada tahun 2018.
Pelaburan dalam Bon Korporat / Sukuk kebanyakannya dalam penarafan kredit AAA dan AA.

Dasar dan Garis Panduan Pelaburan PERKESO telah menetapkan penarafan kredit minimum adalah AA3 atau AA-.
Wajaran sektor pelaburan dalam kelas aset ini adalah seperti berikut: –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Government Securities (Conventional and Islamic), Corporate Bonds / Sukuk and Government Guaranteed Loan Internal fixed income instruments consist of Government Securities, Corporate Bonds / Sukuk and Government Guaranteed Loans which accounted to 57.31% of SOCSO’s investment fund.
In 2018, the realised return from the asset class totalled to RM709.17 million.

This was mainly contributed by the coupon payment and capital gains.

The largest component of this asset class is Government Securities, representing 47.44% with current market value of RM12,783.96 million, has generated an income RM592.74 million in coupon payment.

The investment in Government Securities has increased by RM506.58 million or 4.13% compared to RM12,277.38 million in 2017.
Meanwhile, investment in Corporate Bonds / Sukuk represents 9.86% of the total investment fund.

Compared to 2017, the Corporate Bonds / Sukuk portfolio increased by 29.34% or RM603.28 million in 2018 with the current market value amounted to RM2,659.10 million.

The increase in the allocation has contributed to an increase in the investment return by 27.61% or RM25.19 million from RM91.23 million in 2017 to RM116.42 million in 2018.
Investment in Corporate Bonds / Sukuk is largely skewed towards AAA and AA rated credits.

SOCSO’S Investment Policy and Guidelines has set the minimum credit rating of AA3 or AA-.
Sector weighting of investment in this asset class is as follows: Kewangan dan Perbankan / Finance and Banking Tenaga / Power Telekomunikasi / Telecommunication Lebuhraya / Toll Road Hartanah / Real Estates Lain-lain / Others 41.3% 28.8% 12.3% 8.2% 3.6% 5.8% 148 LAPORAN TAHUNAN ULASAN PETUNJUK UTAMA PRESTASI KEWANGAN KEY FINANCIAL PERFORMANCE INDICATORS REVIEW 2018: RM4,354.40 juta / million 2017: RM4,940.80 juta / million PERKESO telah mengurangkan pelaburan dalam instrumen pasaran wang bagi melabur dalam kelas aset yang memberikan pulangan yang lebih tinggi Menurun / Decreased 11.87% RM586.40 juta / million SOCSO has reduced investment in money market instrument to invest in higher expected return asset classes Pasaran Wang Instrumen pasaran wang PERKESO terdiri daripada deposit jangka pendek dan simpanan tetap dengan institusi-institusi kewangan yang diluluskan.
Tempoh matang deposit pasaran wang adalah bermula daripada semalaman hingga 12 bulan.

Sebagai sebahagian daripada strategi PERKESO dalam mempelbagaikan aset PERKESO telah mengurangkan alokasi pelaburan dalam pasaran wang dan sebaliknya melabur dalam instrumen lain yang dijangka dapat memberikan pulangan yang lebih baik dan lebih mampan dalam jangka panjang.
Pada tahun 2018, pelaburan PERKESO dalam instrumen ini menurun sebanyak RM586.40 juta atau 11.87% kepada RM4,354.40 juta berbanding dengan RM4,940.80 juta pada tahun 2017.

Ini menyumbang sebanyak 16.16% daripada jumlah dana pelaburan pada tahun 2018.

Selari dengan jumlah pelaburan yang rendah dalam kelas aset ini, sumbangan pulangan menurun kepada RM210.41 juta berbanding RM228.61 juta pada tahun 2017.
Dengan menyediakan kecairan kepada aset PERKESO, instrumen-instrumen pasaran wang melindungi portfolio daripada kesan negatif turun naik pasaran pada tahun 2018.

–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Money Market SOCSO’s money market instruments consist of short term and fixed deposits in financial institutions that have been approved.

The money market deposit tenure is ranging from overnight to 12 months.
As part of SOCSO's asset diversification strategy, SOCSO has reduced its allocation investment in money market and instead invest in other instruments which is expected to achieve better and more sustainable returns over the long term.

In 2008, SOCSO’s investment in these instruments decreased by RM586.40 million or 11.87% to RM4,354.40 million in comparison to RM4,940.80 million in 2017.

This accounts for 16.16% of the total investment fund in 2018.
In line with lower amount of investment in this asset class, the contribution of return fell to RM210.41 million compared to RM228.61 million in 2017.

While providing liquidity to SOCSO’s asset, money market instruments insulated the portfolio from negative effects of market volatility during 2018.
149 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION ULASAN PETUNJUK UTAMA PRESTASI KEWANGAN KEY FINANCIAL PERFORMANCE INDICATORS REVIEW PERKESO juga melabur dalam instrumen pasaran wang bagi dana di bawah Akta Keselamatan Sosial Pekerjaan Sendiri 2017 [Akta 789] dan Akta Sistem Insurans Pekerjaan 2017 [Akta 800].
Pada tahun 2018, sebanyak RM58.10 juta dana pelaburan daripada Akta 798 dan RM566.30 juta daripada Akta 800 telah dilaburkan dalam pasaran wang, di mana telah menjana pulangan masing-masing sebanyak RM1.39 juta dan RM27.35 juta –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– SOCSO also invests in money market instrument for funds under the Self-Employment Social Security Act 2017 [Act 789] and Employement Insurance System Act 2017 [Act 800].
As at 2018, the investment funds of RM58.10 million from Act 798 and RM566.30 million from Act 800 were invested in money market, of which have generated returns of RM1.39 million and RM27.35 million respectively.

Mandat Pelaburan Luar Prestasi Pengurus Dana Luar (PDL) domestik adalah sederhana disebabkan oleh keadaan ekonomi yang lembap dan pasaran yang tidak menentu.
PDL asing hanya menyumbang sebahagian daripada keseluruhan prestasi kerana perlantikan mereka telah dimuktamadkan pada pertengahan tahun 2018.

12.09% daripada dana PERKESO telah diuruskan oleh PDL domestik dan asing.

Ini adalah sebahagian daripada usaha untuk mempelbagaikan aktiviti dan mengurangkan risiko pelaburan PERKESO.

Pada akhir tahun 2018, dana yang diuruskan oleh PDL domestik adalah berjumlah RM2,334.18 juta, manakala RM924.26 juta diuruskan oleh PDL asing.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– External Investment Mandate Performance by domestic External Fund Managers (EFMs) was moderated due to economic slowdown and market volatility.

Foreign EFMs contributed only partially to the overall performance as their engagement is finalised in mid-2018.

12.09% of SOCSO’s fund is managed by domestic and foreign EFMs.
This is part of the effort to diversify SOCSO’s investment activities and reduce its investment risk.

At the end of 2018, the fund managed by domestic EFMs totaled to RM2,334.18 million, while another RM924.26 million were managed by foreign EFMs.
150 LAPORAN TAHUNAN ULASAN PETUNJUK UTAMA PRESTASI KEWANGAN KEY FINANCIAL PERFORMANCE INDICATORS REVIEW Pada tahun 2018, PDL untuk kedua-dua ekuiti dan pendapatan tetap, berjaya menjana pendapatan sebanyak RM86.79 juta, bersamaan dengan 6.71% daripada jumlah pulangan daripada pendapatan pelaburan.

Prestasi pengurus-pengurus dana ini akan terus dipantau sepanjang tahun.

Mesyuarat penilaian prestasi dengan semua PDL telah diadakan pada setiap suku tahun atau mengikut keperluan.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– In 2018, the EFMs for both equity and fixed income, managed to generate income of RM86.79 million equivalent to 6.71% of the total return on investment income.

The performance of these fund managers is continuously monitored throughout the year.

The performance evaluation meeting was held every quarter with all EFMs or whenever necessary.
Hartanah Pelaburan hartanah PERKESO meningkat sebanyak 124.34%, daripada RM591.95 juta pada tahun 2017 kepada RM1,328 juta pada tahun 2018.

Peningkatan ini berikutan oleh perolehan tambahan hartanah pada suku ketiga (3Q2018) dan suku keempat (4Q2018) tahun kewangan 2018 dengan kos modal berjumlah RM736.05 juta.

Ekuiti swasta Pada tahun 2017, PERKESO menambah ekuiti swasta sebagai salah satu instrumen pelaburannya.
Pelaburan ekuiti swasta pertama telah dibuat pada awal tahun 2018, dengan jumlah modal komitmen berjumlah RM75.0 juta.

Pada akhir tahun 2018, jumlah sumbangan modal yang telah dilaburkan dalam dana ekuiti swasta adalah berjumlah RM4.55 juta.

–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Properties SOCSO’s Real Estates investment increased by 124.34%, from RM591.95 million in 2017 to RM1,328 million in 2018.
The increase is following additional acquisition of real estate in third (3Q2018) and fourth quarter (4Q2018) of the 2018 financial year with a capitalised cost amounting to RM736.05 million.

Private Equity In 2017, SOCSO added private equity as part of its one of its investment instrument.

Its first private equity investment was made in early 2018, with total capital commitment amounting to RM75.0 million.
As at end of 2018, the total capital contribution invested into the private equity fund amounting to RM4.55 million.
151 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION ULASAN PETUNJUK UTAMA PRESTASI OPERASI OPERATIONS KEY PERFORMANCE INDICATOR REVIEW JOHN RIBA ANAK MARIN Timbalan Ketua Eksekutif (Operasi) Deputy Chief Executive (Operations) 152 “ Walaupun berdepan dengan cabaran sosioekonomi semasa yang tidak menentu dan perubahan dalam landskap keselamatan sosial yang pantas berubah namun PERKESO terus berjaya melonjakkan kecemerlangan pengoperasian menerusi pencapaian cemerlang dalam KPI Operasi yang ditetapkan.
Pencapaian cemerlang KPI Piagam Pelanggan melebihi 95%, keberkesanan aktiviti penguatkuasaan dan aktiviti kesedaran yang telah dijalankan ke atas majikan telah meningkatkan bilangan majikan dan pekerja berdaftar yang layak di bawah akta.

Peningkatan dalam kutipan caruman dan pemprosesan tuntutan faedah yang keseluruhannya berjaya dicapai pada tahap yang memuaskan.
Secara langsung telah meningkatkan kecekapan dalam penyampaian perkhidmatan untuk memberikan perkhidmatan terbaik melangkaui ekspektasi pelanggan.
Pencapaian cemerlang ini telah bejaya meningkatkan tahap kepuasan pelanggan PERKESO pada tahap memuaskan iaitu pada skala 88.50% berdasarkan kajian kepuasan pelanggan yang telah dijalankan pada tahun 2018.” “ Despite facing the challenges of a volatile current socio-economy and a fast-changing social security landscape, SOCSO continues to successfully manouver its operational excellence through excellent achievements in its stipulated Operations KPI.

The KPI excellence of its Clients’ Charter exceeded 95%.
The effectiveness of enforcement and awareness activities carried out by employers has increased the number of registered employers and workers who are eligible under the Act.

Improvement in collection of contributions and overall processing of benefits claim was achieved at a satisfactory level.

This has directly improved efficiency in service delivery to provide the best service that exceeds clients’ expectations.
This excellent achievement has led to a satisfactory level of SOCSO clients’ satisfaction, at a scale of 88.50% based on the clients’ satisfaction studies conducted in 2018.” LAPORAN TAHUNAN ULASAN PETUNJUK UTAMA PRESTASI OPERASI 2018 OPERATIONS KEY PERFORMANCE INDICATOR REVIEW 2018 MAJIKAN AKTIF ACTIVE EMPLOYERS PEKERJA AKTIF ACTIVE EMPLOYEES 2018 437,060 Majikan / Employers 2017 433,723 Majikan / Employers Meningkat Increase 0.77% 2018 7.08 juta pekerja / million employees 2017 6.80 juta pekerja / million employees Meningkat Increase 4.12% 437,060 (2017: 433,723) Meningkat 0.77% 7.08 Juta (2017: 6.80 Juta) Meningkat 4.12% 437,060 (2017: 433,723) An Increase of 0.77% 7.08 Million (2017: 6.80 Million) An Increase of 4.12% BILANGAN MAJIKAN DAN PEKERJA Bilangan majikan dan pekerja aktif pada 2018 mencatatkan pertambahan berbanding tahun 2017.
Pada tahun 2018, jumlah majikan aktif telah meningkat sebanyak 0.77% kepada 437,060 majikan berbanding 433,723 majikan pada tahun 2017 sementara pekerja aktif pula meningkat sebanyak 4.12% kepada 7.08 juta pekerja berbanding 6.80 juta pekerja.

Bilangan majikan dan pekerja aktif pada tahun 2017 - 2018 ditunjukkan seperti di Jadual 17, Carta 6 dan 7.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– NUMBER OF EMPLOYERS AND EMPLOYEES The number of active employers and employees in 2017 was higher than in 2016.

In 2018, the number of active employers increased by 0.77% to 437,060 employers as compared to 433,723 employers in 2017 while the number of active employees increased by 4.12% to 7.08 million employees as compared to 6.80 employees in 2017.
The number of active employers and employees for the period of 2017 - 2018 is shown in Table 17, Chart 6 and Chart 7.
153 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION ULASAN PETUNJUK UTAMA PRESTASI OPERASI 2018 OPERATIONS KEY PERFORMANCE INDICATOR REVIEW 2018 JADUAL 17  BILANGAN MAJIKAN DAN PEKERJA 2017 – 2018 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 17  NUMBER OF EMPLOYERS AND EMPLOYEES 2017 – 2018 2017 2018 Skim Bencana Pekerjaan dan Skim Keilatan (Akta 4) Skim Bencana Kerja Pekerjaan Sendiri (Akta 789) Skim Bencana Pekerjaan dan Skim Keilatan (Akta 4) Skim Bencana Kerja Pekerjaan Sendiri (Akta 789) Sistem Insurans Pekerjaan (Akta 800) Employment Injuries Scheme and Invalidity Scheme (Act 4) Self Employment Employment Injuries Work Injuries Scheme (Act 789) Scheme and Invalidity Ssheme (Act 4) Self Employment Work Injuries Scheme (Act 789) Employment Insurans System (Act 800) 433,723 6,803,948 – – 437,060 7,077,431 – – 384,487 6,117,886 – 2,339 – 7,660 – Perkara Item Majikan Aktif Active Employers Pekerja Aktif Active Employees Pemandu Aktif Active Driver CARTA 6 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– CHART 6  NUMBER OF ACTIVE EMPLOYERS 2014 – 2018  BILANGAN MAJIKAN AKTIF 2014 – 2018 2018 2017 2016 2015 2014 437,060 433,723 427,690 414,677 402,039 370,000 380,000 390,000 400,000 410,000 420,000 430,000 440,000 154 LAPORAN TAHUNAN ULASAN PETUNJUK UTAMA PRESTASI OPERASI 2018 OPERATIONS KEY PERFORMANCE INDICATOR REVIEW 2018 CARTA 7 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– CHART 7  NUMBER OF ACTIVE EMPLOYEES 2014 – 2018  BILANGAN PEKERJA AKTIF TAHUN 2014 – 2018 2018 2017 2016 2015 2014 7.08 6.80 6.60 6.35 6.20 5.60 5.80 6.00 6.20 6.40 6.60 6.80 7.00 7.20 (RM) JUTA / MILLION KUTIPAN CARUMAN COLLECTION OF CONTRIBUTIONS RM4,301.69 juta (2017: RM3,560.97) Meningkat 20.80% 2018 RM4,301.69 Juta / Million 2017 RM3,560.97 Juta / Million Meningkat Increase 20.80% RM4,301.69 million (2017: RM3,560.97 million) An Increase of 20.80% Selaras dengan peningkatan dalam jumlah pendaftaran majikan dan pekerja serta pelaksanaan Skim Bencana Kerja Pekerjaan Sendiri dan Sistem Insurans Pekerjaan, kutipan caruman pada 2018 telah meningkat sebanyak 20.80% atau RM740.72 juta berbanding tahun sebelumnya.
Peningkatan ini telah menjadikan keseluruhan kutipan caruman kepada RM4,301.69 juta berbanding RM3,560.97 juta pada 2017.

Pendapatan daripada caruman telah menyumbang sebanyak 71% daripada keseluruhan pendapatan bagi 2018.
–––––––––––––––––––––––––––––––––––––––––––––––––––– In line with the increase in the number of employer and employee registration and the implementation of the Self-Employment Injury Scheme and Employment Insurance System, the total collection of contributions in 2018 increased by RM740.72 million or 20.80% compared to the previous year.

This increase has resulted in the overall collection of contributions rising to RM4,301.69 million in 2018 in comparison to RM3,560.97 million in 2017.
The income from contributions accounted for 71% of the total income for the year 2018.

155 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION ULASAN PETUNJUK UTAMA PRESTASI OPERASI 2018 OPERATIONS KEY PERFORMANCE INDICATOR REVIEW 2018 Keberkesanan aktiviti dan program kesedaran yang dijalankan telah meningkatkan kesedaran masyarakat, pekerja dan majikan mengenai kepentingan keselamatan sosial.

Faktor ini telah menjadi salah satu penyumbang penting kepada kenaikan jumlah pendapatan caruman.
Jumlah kutipan caruman adalah seperti Jadual 19 dan Carta 8.

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– The effectiveness of the activities and programmes which were carried out raised the awareness of the employers, employees and society in general concerning the importance of social security.

This in turn became the main contributing factor in the increase in the collection of contributions.
The total amount of contribution collection is shown in Table 19 and Chart 8.
JADUAL 18  JUMLAH KUTIPAN CARUMAN 2017 – 2018 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 18  TOTAL CONTRIBUTION COLLECTION 2017 – 2018 Perkara Item 2017 2018 Skim Bencana Pekerjaan dan Skim Keilatan (Akta 4) Skim Bencana Kerja Pekerjaan Sendiri (Akta 789) Skim Bencana Pekerjaan dan Skim Keilatan (Akta 4) Skim Bencana Kerja Pekerjaan Sendiri (Akta 789) Sistem Insurans Pekerjaan (Akta 800) Employment Injury Scheme and Invalidity Scheme (Act 4) Self Employment Work Injuries Scheme (Act 789) Employment Injury Scheme and Invalidity Scheme (Act 4) Self Employment Work Injuries Scheme (Act 789) Employment Insurans System (Act 800) RM juta / million 3,560.50 0.46 3,739.48 1.42 560.79 RM Jumlah / Total 3,560.96 4,301.69 Nota / Note: Angka berkemungkinan tidak sama dengan jumlah keseluruhan disebabkan faktor pembundaran.
Figures may not sum to total due to rounding.
JADUAL 19  CARUMAN (RM) JUTA –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 19  CONTRIBUTION (RM) MILLION 2017 2018 Jumlah Kutipan / Total Collection 3,560.97 4,301.69 156 LAPORAN TAHUNAN ULASAN PETUNJUK UTAMA PRESTASI OPERASI 2018 OPERATIONS KEY PERFORMANCE INDICATOR REVIEW 2018 CARTA 8 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– CHART 8  CONTRIBUTION COLLECTIONS 2014 – 2018  KUTIPAN CARUMAN 2014 – 2018 2018 2017 2016 2015 2014 4,301.69 3,560.97 3,215.53 2,838.33 2,687.35 0.00 1,000.00 2,000.00 3,000.00 4,000.00 5,000.00 (RM) JUTA / MILLION PENGURUSAN TUNTUTAN FAEDAH Pengurusan tuntutan faedah dikendalikan mengikut Piagam Pelanggan dan Standard Q, yang mengambil kira pengukuran berdasarkan peratus pencapaian dan purata hari.
Pendekatan ini dilaksanakan bagi menjamin penyampaian perkhidmatan yang diberikan memenuhi ekspektasi pelanggan.

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– BENEFIT CLAIMS MANAGEMENT To ensure that the delivery of services provided meet customers’ expectations, benefit claims are processed based on the Client Charter and Standard Q, which is measured by percentage of achievement and average number of days.
This approach is implemented to guarantee that service delivery meets customers’ expectations.

157 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION ULASAN PETUNJUK UTAMA PRESTASI OPERASI 2018 OPERATIONS KEY PERFORMANCE INDICATOR REVIEW 2018 Piagam Pelanggan Berdasarkan Purata Hari Prestasi Piagam Pelanggan dalam Tempoh Pemprosesan (Purata hari) berbanding tahun sebelumnya seperti Jadual 20 di bawah.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Client Charter Based on Average Number of Days The performance of The Client Charter by Processing Period (Average Number of Days) in comparison to the previous year as reflected in Table 20 below.
JADUAL 20  PRESTASI PROSESAN FAEDAH (PURATA HARI) 2018 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 20  BENEFIT PROCESSING PERFORMANCE (AVERAGE NUMBER OF DAYS) 2018 Tahun / Year FHUS / TDB 5 Hari / Days FHUK / PDB 7 Hari / Days FOT / DB 7 Hari / Days P.ILAT Invalidity Pension 7 Hari / Days P.PKT Survivors’ Pension 7 Hari / Days FPM / FB 3 Hari / Days 2017 2018 2.06 2.45 2.23 2.71 2.33 2.10 2.91 2.34 3.25 2.45 1.32 1.39 Piagam Pelanggan Berdasarkan Peratusan Prestasi Piagam Pelanggan dalam Pemprosesan (Peratusan) tahun 2018 berbanding tahun sebelumnya sebagai mana Jadual 21 di bawah.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Client Charter Based On Percentage Th Client Charter Performance in Processing (Percentage) in 2018 as compared to the previous year as reflected in Table21 below.
JADUAL 21  PRESTASI PROSESAN FAEDAH (PERATUSAN) 2017 – 2018 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 21  BENEFIT PROCESSING PERFORMANCE (PERCENTAGE) 2017 – 2018 Pencapaian Piagam Pelanggan (Peratus) Client Charter Achievement (Percentage) 2017 2018 158 FHUS / TDB 5 Hari / Days FHUK / PDB 7 Hari / Days FOT / DB 7 Hari / Days P.ILAT Invalidity Pension 7 Hari / Days P.PKT Survivors’ Pension 7 Hari / Days FPM / FB 3 Hari / Days 99.17 99.42 99.33 98.99 99.32 99.23 98.44 98.17 98.62 97.69 98.65 98.95 LAPORAN TAHUNAN ULASAN PETUNJUK UTAMA PRESTASI OPERASI 2018 OPERATIONS KEY PERFORMANCE INDICATOR REVIEW 2018 Prestasi Standard Q berdasarkan (Peratusan) pada 2018 berbanding tahun 2017 adalah seperti di Jadual 22.
The Performance of Standard Q based on Percentage in 2018 as compared to 2017 is given in Table 22 below.
JADUAL 22  PRESTASI STANDARD Q (PERATUSAN) 2017 – 2018 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 22  STANDARD Q (PERCENTAGE) PERFORMANCE 2017 – 2018 Peratus Pencapaian Standard Q Percentage Achievement Standard Q 2017 2018 FHUS(PK) / TDB FHUS(K) / TDB 120 Hari / Days 45 Hari / Days FHUK / PDB 100 Hari / Days FOT / DB 60 Hari / Days P.ILAT Invalidity Pension 100 Hari / Days P.PKT Survivors’ Pension 60 Hari / Days – 99.99 90.13 97.18 84.63 96.68 82.00 92.74 95.22 97.24 90.91 97.78 Prestasi Standard Q berdasarkan (Purata Hari) pada 2018 berbanding tahun 2017 adalah seperti di Jadual 23.
Standard Q performance based on average number of days in 2018 as compared to 2017 in given in Table 23 below.
JADUAL 23  PRESTASI STANDARD Q (PURATA HARI) 2017 – 2018 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 23  STANDARD Q (AVERAGE NUMBER OF DAYS) PERFORMANCE 2017 – 2018 Purata Hari Pencapaian Standard Q Average Number of Days Standard Q 2017 2018 FHUS(K) / TDB FHUS(PK) / TDB FHUK / PDB *120 Hari / Days *45 Hari / Days 100 Hari / Days FOT / DB 60 Hari / Days P.ILAT Invalidity Pension 100 Hari / Days P.PKT Survivors’ Pension 60 Hari / Days 20.23 99.49 51.15 31.17 65.44 20.27 18.50 83.52 30.24 19.34 50.51 18.50 Nota / Note: FHUS(PK) - Termasuk penyakit khidmat TDB - Included Occupational Diseases FHUS(K) TDB - Tidak termasuk Penyakit Khidmat - Not included Occupational Diseases 159 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION ULASAN PETUNJUK UTAMA PRESTASI OPERASI 2018 OPERATIONS KEY PERFORMANCE INDICATOR REVIEW 2018 PENERIMA FAEDAH BENEFITS RECIPIENTS 2018 616,285 Penerima / Recipients 2017 568,586 Penerima / Recipients Meningkat Increase 8.39% 616,285 (2017: 568,586) Meningkat 8.39% 616,285 (2017: 568,586) An Increased by 8.39% Bilangan penerima semua jenis faedah telah meningkat sebanyak 47,699 penerima atau 8.39% pada 2018.
Peningkatan ini telah menjadikan jumlah keseluruhan penerima faedah kepada 616,285 orang berbanding 568,586 pada 2017 seperti di Jadual 24 dan Carta 9.

–––––––––––––––––––––––––––––––––––––––––––––––––––– The number of recipients for all types of benefits increased by 8.39% or 47,699 recipients in 2018.

This increase resulted in the overall total of benefit recipients to increase to 616,285 persons compared to 568,586 persons in 2017 as shown in Table 24 and Chart 9.
JADUAL 24  BILANGAN PENERIMA FAEDAH 2017 – 2018 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 24  NUMBER OF BENEFIT RECIPIENTS 2017 – 2018 PENERIMA FAEDAH / BENEFIT RECIPIENTS Faedah Hilang Upaya Sementara / Temporary Disablement Benefit Faedah Hilang Upaya Kekal / Permanent Disablement Benefit Faedah Orang Tanggungan / Dependants’ Benefit Pencen Ilat & Bantuan Ilat / Invalidity Pension & Grant Pencen Penakat / Survivors’ Pension Elaun Layanan Sentiasa / Constant – attendance Allowance Faedah Pengurusan Mayat / Funeral Benefit Faedah Perubatan / Medical Benefit Kemudahan Pemulihan Jasmani atau Vokasional / Physical or Vocational Rehabilitation Facility Rawatan Dialisis / Dialysis Treatment Program Saringan Kesihatan / Health Screening Programme Interim SIP (Unik) JUMLAH / TOTAL 160 2017 2018 65,483 41,710 45,509 63,947 66,601 42,475 45,808 67,902 268,540 284,885 7,326 17,556 2,921 7,076 16,321 32,197 – 7,634 18,659 2,892 13,501 18,516 29,329 18,083 568,586 616,285 LAPORAN TAHUNAN ULASAN PETUNJUK UTAMA PRESTASI OPERASI 2018 OPERATIONS KEY PERFORMANCE INDICATOR REVIEW 2018 CARTA 9 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– CHART 9  NUMBER OF BENEFIT RECIPIENTS 2014 – 2018  BILANGAN PENERIMA FAEDAH 2014 – 2018 2018 2017 2016 2015 2014 616,285 528,077 513,323 568,586 570,265 450,000 500,000 550,000 600,000 650,000 BILANGAN / NUMBER BAYARAN FAEDAH BENEFITS PAYMENT 2018 RM3,706.27 Juta / Million 2017 RM3,271.77 Juta / Million Meningkat Increase 13.28% RM3,706.28 Juta (2017: RM3,271.77 Juta) Meningkat 13.28% RM3,706.28 Million (2017: RM3,271.77 Million) An Increased of 13.28% Pada 2018, jumlah keseluruhan bayaran semua jenis faedah telah meningkat sebanyak RM434.50 juta atau 13.28% kepada RM3,706.27 juta berbanding RM3,271.77 juta pada 2017.
Peningkatan bayaran berikutan pertambahan dalam bilangan tuntutan faedah serta tuntutan faedah-faedah baharu daripada pelaksanaan Skim Insurans Pekerjaan Sendiri dan Sistem Insurans Pekerjaan seperti di Jadual 25 dan Graf 8.

–––––––––––––––––––––––––––––––––––––––––––––––––––– In 2018, the total payment of all benefits increased by RM434.50 million or 13.28% to RM3,706.27 million compared to RM3,271.77 million in 2017.
Increase in payments due to the increase in the number of benefit claims and new benefits claims from the implementation of the Self Employment Insurance Scheme and Employment Insurance System as shown in Table 25 and Graph 8.
161 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION ULASAN PETUNJUK UTAMA PRESTASI OPERASI 2018 OPERATIONS KEY PERFORMANCE INDICATOR REVIEW 2018 JADUAL 25  JUMLAH BAYARAN FAEDAH 2017 – 2018 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 25  TOTAL BENEFIT PAYMENT 2017 – 2018 Komponen / Components Faedah Hilang Upaya Sementara / Temporary Disablement Benefit Faedah Hilang Upaya Kekal / Permanent Disablement Benefit Faedah Orang Tanggungan / Dependants' Benefit Pencen dan Bantuan Ilat / Invalidity Pension and Grant Pencen Penakat / Survivors' Pension Faedah Pengurusan Mayat / Funeral Benefit Elaun Layanan Sentiasa / Constant-attendance Allowance Faedah Perubatan / Medical Benefit Pemulihan Jasmani dan Vokasional / Physical or Vocational Rehabilitation Rawatan Dialisis / Dialysis Treatment Program Saringan Kesihatan / Health Screening Programme Interim SIP / EIS Interim JUMLAH / TOTAL 2017 Juta Million RM 206.86 536.35 292.94 693.81 2018 Juta Million RM 224.20 566.48 321.91 790.53 1,186.00 1,347.82 33.82 43.87 3.76 55.41 215.81 3.14 – 34.06 46.20 5.20 71.70 278.07 2.92 17.18 Perubahan Changes % 8.38 5.62 9.89 13.94 13.64 0.71 5.31 38.30 29.40 28.85 (7.01) 3,271.77 3,706.27 13.28 GRAF 8 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– GRAPH 8  TOTAL BENEFITS PAYMENT 2014 – 2018  JUMLAH BAYARAN FAEDAH 2014 – 2018 4,000.00 4,500.00 3,000.00 2,500.00 2,000.00 1,500.00 1,000.00 50.00 0 3,706.27 3,271.77 2,948.13 2,468.07 2,665.16 2014 2015 2016 2017 2018 I N O L L M I / A T U J ) M R ( 162 LAPORAN TAHUNAN ULASAN PETUNJUK UTAMA PRESTASI OPERASI 2018 OPERATIONS KEY PERFORMANCE INDICATOR REVIEW 2018 FAEDAH HILANG UPAYA SEMENTARA TEMPORARY DISABLEMENT BENEFIT 2018 66,601 Penerima / Recipients 2017 65,483 Penerima / Recipients Meningkat Increase 1.71% 66,601 Penerima (2017: 65,483 Penerima) Meningkat 1.71% 66,601 Recipients (65,483 Recipients) An Increased by 1.71% Pada 2018, bilangan penerima faedah meningkat sebanyak 1.71% atau 1,118 orang kepada 66,601 orang berbanding 65,483 orang pada tahun sebelumnya seperti ditunjukkan di Carta 10.
–––––––––––––––––––––––––––––––––––––––––––––––––––– In 2018, the number of recipients increased by 1.71% or 1,118 persons to 66,601 persons compared to 65,483 persons the previous year as shown in chart 10.
CARTA 10  BILANGAN PENERIMA FAEDAH HILANG UPAYA SEMENTARA 2014 – 2018 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– CHART 10  NUMBER OF TEMPORARY DISABLEMENT BENEFIT RECIPIENTS 2014 – 2018 2018 2017 2016 2015 2014 60,071 59,190 66,601 65,483 63,943 54,000 56,000 58,000 60,000 62,000 64,000 66,000 68,000 BILANGAN / NUMBER 163 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION ULASAN PETUNJUK UTAMA PRESTASI OPERASI 2018 OPERATIONS KEY PERFORMANCE INDICATOR REVIEW 2018 BAYARAN FAEDAH HILANG UPAYA SEMENTARA PAYMENT FOR TEMPORARY DISABLEMENT BENEFIT 2018 RM224.20 Juta / Million 2017 RM206.86 Juta / Million Meningkat Increase 8.38% RM224.20 Juta (2017: RM206.86 Juta) Meningkat 8.38% RM224.20 Million (2017: RM206.86 Million), An Increased by 8.38% Jumlah bayaran Faedah Hilang Upaya Sementara telah meningkat sebanyak RM17.34 juta atau 8.38% kepada RM224.20 juta berbanding RM206.86 juta pada tahun 2017 seperti ditunjukkan di Graf 9.
–––––––––––––––––––––––––––––––––––––––––––––––––––– The total payment for Temporary Disablement Benefit increased by RM17.34 million or 8.38% to RM224.20 million compared to RM206.86 million in 2017 as shown in Graph 9.
GRAF 9 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– GRAPH 9  TOTAL PAYMENT FOR TEMPORARY DISABLEMENT BENEFIT 2014 – 2018  JUMLAH BAYARAN FAEDAH HILANG UPAYA SEMENTARA 2014 – 2018 250.00 200.00 150.00 100.00 500 0 224.20 177.86 188.15 206.86 166.78 2014 2015 2016 2017 2018 I N O L L M I / A T U J ) M R ( 164 FAEDAH HILANG UPAYA KEKAL PERMANENT DISABLEMENT BENEFIT 2018 42,475 Penerima / Recipients 2017 41,710 Penerima / Recipients Meningkat Increase 1.83% LAPORAN TAHUNAN ULASAN PETUNJUK UTAMA PRESTASI OPERASI 2018 OPERATIONS KEY PERFORMANCE INDICATOR REVIEW 2018 42,475 Penerima (2017: 41,710 Penerima) Meningkat 1.83% 42,475 Recipients (2017: 41,710 Recipients) An Increased of 1.83% Pada 2018, bilangan terkumpul penerima Faedah Hilang Upaya Kekal juga telah bertambah kepada 42,475 orang berbanding 41,710 orang pada tahun sebelumnya seperti ditunjukkan di Carta 11.
Bilangan penerima Faedah Hilang Upaya Kekal yang menerima bayaran secara pukal meningkat sebanyak 55 orang kepada 18,989 orang pada tahun 2018 berbanding 18,934 orang pada 2017.

Seramai 746 orang penerima telah memilih bayaran faedah secara pukal (1/5) dan berkala, manakala sejumlah 254 penerima telah menerima Faedah Hilang Upaya Kekal secara berkala pada 2018.
(Jadual 15 - 18: Laporan Statistik) –––––––––––––––––––––––––––––––––––––––––––––––––––– In 2018, the cumulative number of Permanent Disablement Benefit recipients also increased to 42,475 persons in 2018 as compared to 41,710 persons the previous year as shown in Chart 11.

The number of Permanent Disablement Benefit recipients receiving lump sum payments in 2018 rose by 55 persons to 18,989 persons compared to 18,934 persons in 2017.
A total of 746 recipients opted for lump sum (1/5) and periodical payments, while another 254 recipients received their Permanent Disablement Benefit in periodical payments in 2018.
(Table 15 - 18: Statistics Report) CARTA 11 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– CHART 11  NUMBER OF PERMANENT DISABLEMENT BENEFIT RECIPIENTS 2014 – 2018  BILANGAN PENERIMA FAEDAH HILANG UPAYA KEKAL 2014 – 2018 2018 2017 2016 2015 2014 32,000 34,000 42,475 41,710 40,014 37,711 36,530 36,000 38,000 BILANGAN / NUMBER 40,000 42,000 44,000 165 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION ULASAN PETUNJUK UTAMA PRESTASI OPERASI 2018 OPERATIONS KEY PERFORMANCE INDICATOR REVIEW 2018 BAYARAN FAEDAH HILANG UPAYA KEKAL PAYMENT FOR PERMANENT DISABLEMENT BENEFIT 2018 RM566.48 Juta / Million 2017 RM536.35 Juta / Million Meningkat Increase 5.62% RM566.48 Juta (2017: RM536.35 Juta) Meningkat 5.62% RM566.48 Million (2017: RM536.35 Million), An Increased by 5.62% Perbelanjaan bagi membiayai Faedah Hilang Upaya Kekal yang dibayar secara pukal, pukal dan berkala serta berkala sahaja telah meningkat sebanyak RM30.13 juta atau 5.62% kepada RM566.48 juta pada tahun 2018 berbanding RM536.35 juta pada tahun 2017 seperti ditunjukkan di Graft 10.
–––––––––––––––––––––––––––––––––––––––––––––––––––– The expenditure for Permanent Disablement Benefit which was paid in lump sum, lump sum and periodical and periodical payment increased by RM30.13 million or 5.62% to RM566.48 million in 2018, as compared to RM536.35 million in 2017 as shown in Graph 10.
GRAF 10 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– GRAPH 10  TOTAL PAYMENT FOR PERMANENT DIABLEMENT BENEFIT 2014 – 2018  JUMLAH BAYARAN FAEDAH HILANG UPAYA KEKAL 2014 – 2018 600.00 500.00 400.00 300.00 200.00 100.00 0 448.51 470.60 500.19 536.35 566.48 2014 2015 2016 2017 2018 I N O L L M I / A T U J ) M R ( 166 LAPORAN TAHUNAN ULASAN PETUNJUK UTAMA PRESTASI OPERASI 2018 OPERATIONS KEY PERFORMANCE INDICATOR REVIEW 2018 FAEDAH ORANG TANGGUNGAN DEPENDANTS’ BENEFIT 45,808 Penerima (2017: 45,509 Penerima) Meningkat 0.66% 2018 45,808 Penerima / Recipients 2017 45,509 Penerima / Recipients Meningkat Increase 0.66% 45,808 Recipients (2017: 45,509 Penerima) An Increased Of 0.66% Pada tahun 2018, bilangan terkumpul penerima Faedah Orang Tanggungan telah meningkat kepada 45,808 orang berbanding 45,509 orang pada tahun sebelumnya seperti ditunjukkan di Carta 12.
Pada 2018, tuntutan Faedah Orang Tanggungan yang telah disah dan diluluskan sebagai kes baharu adalah berjumlah 1,110 kes.

Jumlah ini menurun sebanyak 5.61% berbanding 1,176 kes pada tahun sebelumnya.

Daripada keseluruhan bilangan kes 2018, sebanyak 184 kes atau 16.58% menerima bayaran pencen bulanan berjumlah RM1,000 dan ke bawah.

Manakala 83.42% atau 926 kes menerima jumlah bayaran pencen bulanan melebihi RM1,000 sebulan.

(Jadual 19 dan 20: Laporan Statistik).


–––––––––––––––––––––––––––––––––––––––––––––––––––– In 2018, the cumulative number of Dependants’ Benefit recipients increased to 45,808 persons compared to 45,509 persons in previous years as shown in Chart 12.

In 2018, a total of 1,110 claims were verified and approved as new cases.

This marks a descrease of 5.61% from 1,176 cases the previous year.
From the total number of cases in 2018, 184 cases or 16.58% received a monthly pension of RM 1,000 and below, while 83.42% or 926 cases received a monthly pension of more than RM 1,000.
(Table 19 and 20: Statistics Report) CARTA 12  BILANGAN PENERIMA FAEDAH ORANG TANGGUNGAN 2014 – 2018 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– CHART 12  NUMBER OF DEPENDANTS’ BENEFIT RECIPIENTS 2014 – 2018 2018 2017 2016 2015 2014 45,808 45,509 44,614 43,710 42,951 41,000 42,000 43,000 44,000 45,000 46,000 47,000 BILANGAN / NUMBER 167 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION ULASAN PETUNJUK UTAMA PRESTASI OPERASI 2018 OPERATIONS KEY PERFORMANCE INDICATOR REVIEW 2018 BAYARAN FAEDAH ORANG TANGGUNGAN PAYMENT FOR DEPENDANTS’ BENEFIT 2018 RM321.91 Juta / Million 2017 RM292.94 Juta / Million Meningkat Increase 9.89% RM321.91 Juta (2017: RM292.94 Juta) Meningkat 9.89% RM321.91 Million (2017: RM292.94 Million), An Increased by 9.89% Pada tahun 2018, jumlah pembayaran Faedah Orang Tanggungan meningkat sebanyak RM28.97 juta atau 9.89% kepada RM321.91 juta berbanding RM292.94 juta pada tahun sebelumnya seperti ditunjukkan di Graf 11.
–––––––––––––––––––––––––––––––––––––––––––––––––––– In 2018, the payment for Dependants' Benefit rose by RM28.97 million or 9.89% to RM321.91 million in comparison to RM292.94 million in the previous year as shown in Graph 11.
GRAF 11 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– GRAPH 11  TOTAL PAYMENT FOR DEPENDANTS' BENEFIT 2014 – 2018  JUMLAH BAYARAN FAEDAH ORANG TANGGUNGAN 2014 – 2018 350.00 300.00 250.00 200.00 150.00 100.00 50.00 0 250.39 263.26 275.93 321.91 292.94 2014 2015 2016 2017 2018 I N O L L M I / A T U J ) M R ( 168 LAPORAN TAHUNAN ULASAN PETUNJUK UTAMA PRESTASI OPERASI 2018 OPERATIONS KEY PERFORMANCE INDICATOR REVIEW 2018 PENCEN ILAT DAN BANTUAN ILAT INVALIDITY PENSION AND GRANT 67,902 Penerima (2017: 63,947 Penerima) Meningkat 6.18% 2018 67,902 Penerima / Recipients 2017 63,947 Penerima / Recipients Meningkat Increase 6.18% 67,902 Recipients (2017: 63,947 Recipients) An Increased of 6.18% Sehingga 2018, jumlah terkumpul bilangan penerima Pencen Ilat dan Bantuan Ilat adalah seramai 67,902 penerima.
Jumlah ini menunjukkan peningkatan sebanyak 6.18% atau 3,955 penerima berbanding 63,947 orang pada tahun sebelumnya seperti ditunjukkan di Carta 13.

Pada 2018, terdapat sebanyak 10,262 penerima baru berbanding 10,224 penerima pada 2017.
Daripada bilangan penerima baru tersebut, sebanyak 5,423 atau 52.85% mendapat bayaran Pencen dan Bantuan Ilat berjumlah RM1,000 dan ke bawah sebulan, manakala selebihnya 4,839 penerima atau 47.15% mendapat bayaran melebihi RM1,000 sebulan (Jadual 21 dan 22: Laporan Statistik).
–––––––––––––––––––––––––––––––––––––––––––––––––––– As at the end of 2018, the cumulative number of Invalidity Pension and Grant recipients was 67,902 recipients, indicating an increased of 6.18% or 3,955 recipients compared to 63,947 recipients the previous year as shown in Chart 13.

In 2018, there were 10,262 new recipients in comparision to 10,224 in 2017.
Of these new recipients, 5,423 or 52.85% received a monthly Invalidity Pension and Grant of RM 1,000 and below, while the balance of 4,839 recipients or 47.15% received a monthly pension of more than RM1,000.
(Table 21 and 22: Statistics Report) CARTA 13  BILANGAN PENERIMA FAEDAH PENCEN ILAT DAN BANTUAN ILAT 2014 – 2018 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– CHART 13  NUMBER OF INVALIDITY PENSION AND GRANT RECIPIENTS 2014 – 2018 2018 2017 2016 2015 2014 67,902 63,947 58,436 53,990 49,959 10,000 20,000 30,000 40,000 50,000 60,000 70,000 80,000 BILANGAN / NUMBER 169 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION ULASAN PETUNJUK UTAMA PRESTASI OPERASI 2018 OPERATIONS KEY PERFORMANCE INDICATOR REVIEW 2018 BAYARAN PENCEN ILAT DAN BANTUAN ILAT PAYMENT FOR INVALIDITY PENSION AND GRANT 2018 RM790.53 Juta / Million 2017 RM693.81 Juta / Million Meningkat Increase 13.94% RM790.53 Juta (2017: RM693.81 Juta) Meningkat 13.94% RM790.53 Million (2017: RM 693.81 Million) An Increase of 13.94% Jumlah bayaran Pencen dan Bantuan Ilat meningkat sebanyak RM96.72 juta atau 13.94% iaitu daripada RM693.81 juta pada tahun 2017 kepada RM790.53 juta pada tahun 2018 seperti ditunjukkan di Graf 12.
–––––––––––––––––––––––––––––––––––––––––––––––––––– The total sum of payment for Invalidity Pension and Grant increased by RM96.72 million or 13.94% from RM693.81 million in 2017 to RM790.53 million in 2018 as shown in Graph 12.
GRAF 12 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– GRAPH 12  TOTAL PAYMENT FOR INVALIDITY PENSION AND GRANT 2014 – 2018  JUMLAH BAYARAN FAEDAH PENCEN ILAT DAN BANTUAN ILAT 2014 – 2018 900.00 800.00 700.00 600.00 500.00 400.00 300.00 200.00 100.00 0 790.53 693.81 611.48 496.82 550.75 2014 2015 2016 2017 2018 I N O L L M I / A T U J ) M R ( 170 LAPORAN TAHUNAN ULASAN PETUNJUK UTAMA PRESTASI OPERASI 2018 OPERATIONS KEY PERFORMANCE INDICATOR REVIEW 2018 PENCEN PENAKAT SURVIVORS’ PENSION 284,885 Penerima (2017: 268,540 Penerima) Meningkat 6.09% 2018 284,885 Penerima / Recipients 2017 268,540 Penerima / Recipients Meningkat Increase 6.09% 284,885 Recipients (2017: 268,540 Recipients), An Increased of 6.09% Bilangan terkumpul penerima Pencen Penakat sehingga akhir tahun 2018 adalah seramai 284,885 penerima berbanding 268,540 penerima pada 2017 seperti ditunjukkan di Carta 14.
Pada 2018, terdapat sebanyak 14,674 kes baru, meningkat sebanyak 3.92% berbanding 14,120 kes pada 2017.

Daripada bilangan kes baru tersebut, sebanyak 7,601 atau 51.80% mendapat bayaran Pencen Penakat berjumlah RM1,000 dan ke bawah sebulan, manakala 7,073 kes atau 48.20% mendapat bayaran melebihi RM1,000 sebulan (Jadual 23 dan 24).
–––––––––––––––––––––––––––––––––––––––––––––––––––– By the end of 2018, the cumulative number of Survivors’ Pension recipients stood at 284,891 recipients, compared to 268,540 recipients in 2017 as shown in Chart 14.

In 2018, there were 14,674 new cases, an increase of 3.92%, compared to 14,120 cases in 2017.

Of these new cases, a total of 7,601 or 51.80% received a monthly Survivors’ Pension of RM1,000 and below, while 7,073 cases or 48.20% received a monthly pension of more than RM1,000.
(Table 23 and 24: Statistics Report) CARTA 14  PENCEN PENAKAT 2014 – 2018 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– CHART 14  SURVIVORS' PENSION 2014 – 2018 2018 2017 2016 2015 2014 284,885 268,540 249,018 231,279 216,001 50,000 100,000 150,000 200,000 250,000 300,000 BILANGAN / NUMBER 171 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION ULASAN PETUNJUK UTAMA PRESTASI OPERASI 2018 OPERATIONS KEY PERFORMANCE INDICATOR REVIEW 2018 BAYARAN PENCEN PENAKAT PAYMENT FOR SURVIVORS’ PENSION 2018 RM1,347.82 Juta / Million 2017 RM1,186.00 Juta / Million Meningkat Increase 13.64% RM1,347.82 Juta (2017: RM1,186.00 Juta) Meningkat 13.64% RM1,347.82 Million (2017: RM1,186.00 Million), An Increased by 13.64% Jumlah pembayaran untuk Pencen Penakat pada tahun 2018 telah meningkat sebanyak RM161.82 juta atau 13.64% kepada juta pada tahun RM1,347.82 sebelumnya seperti ditunjukkan di Graf 13. juta berbanding RM1,186.00 –––––––––––––––––––––––––––––––––––––––––––––––––––– The total payment for Survivors' Pension in 2018 increased by RM161.82 million or 13.64% to RM1,347.82 million in comparison to RM1,186.00 million in the previous year as shown in Graph 13.
GRAF 13 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– GRAPH 13  TOTAL PAYMENT FOR SURVIVORS’ PENSION 2014 – 2018  JUMLAH BAYARAN PENCEN PENAKAT 2014 – 2018 1,600.00 1,400.00 1,200.00 1,000.00 800.00 600.00 400.00 200.00 0 1,186.00 1,052.34 1,347.82 834.70 929.30 2014 2015 2016 2017 2018 I N O L L M I / A T U J ) M R ( 172 LAPORAN TAHUNAN ULASAN PETUNJUK UTAMA PRESTASI OPERASI 2018 OPERATIONS KEY PERFORMANCE INDICATOR REVIEW 2018 7,634 Penerima (2017: 7,326 Penerima) Meningkat 4.20% 7,634 Recipients (2017: 7,326 Recipients), An Increased of 4.20% Jumlah terkumpul penerima Elaun Layanan Sentiasa sehingga akhir tahun 2018 adalah seramai 7,634 orang berbanding 7,326 orang pada 2017 seperti ditunjukkan di Carta 15.
Bilangan penerima baru tahun 2018 seramai 735 orang berbanding 791 penerima pada 2017 (Jadual 25: Laporan Statistik).

–––––––––––––––––––––––––––––––––––––––––––––––––––– By the end of 2018, the cumulative number of recipients for Constant-attendance Allowance was 7,634 persons compared to 7,326 persons in 2017 as shown in chart 15.

The number of new recipients in 2018 was 735 persons compared with 791 recipients in 2017 (Table 25: Statics Report).
ELAUN LAYANAN SENTIASA CONSTANT – ATTENDANCE ALLOWANCE 2018 7,634 Penerima / Recepients 2017 7,326 Penerima / Recepients Meningkat Increase 4.20% CARTA 15  BILANGAN PENERIMA ELAUN LAYANAN SENTIASA 2014 – 2018 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– CHART 15  NUMBER OF CONSTANT-ATTENDANCE ALLOWANCE RECIPIENTS 2014 – 2018 2018 2017 2016 2015 2014 7,634 7,326 6,878 6,529 6,146 2,000 4000 6,000 8,000 10,000 BILANGAN / NUMBER 173 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION ULASAN PETUNJUK UTAMA PRESTASI OPERASI 2018 OPERATIONS KEY PERFORMANCE INDICATOR REVIEW 2018 BAYARAN ELAUN LAYANAN SENTIASA PAYMENT FOR CONSTANT-ATTENDANCE ALLOWANCE 2018 RM46.20 Juta / Million 2017 RM43.87 Juta / Million Meningkat Increase 5.31% RM46.20 Juta (2017: RM43.87 Juta) Meningkat 5.31% RM46.20 Million (2017: RM43.87 Million), An Increased of 5.31% Jumlah pembayaran Elaun Layanan Sentiasa meningkat sebanyak RM2.33 juta atau 5.31% kepada RM46.20 juta pada tahun 2018 berbanding RM43.87 juta pada tahun sebelumnya seperti ditunjukkan di Graf 14.
–––––––––––––––––––––––––––––––––––––––––––––––––––– The total payment for Constant-attendance Allowance increased by RM2.33 million or 5.31% to RM46.20 million in 2018 in comparison to RM43.87 million in the previous year as shown in Graph 14.
GRAF 14 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– GRAPH 14  TOTAL PAYMENT FOR CONSTANT-ATTENDANCE ALLOWANCE 2014 – 2018  JUMLAH BAYARAN ELAUN LAYANAN SENTIASA 2014 – 2018 48.00 46.00 44.00 42.00 40.00 38.00 36.00 34.00 46.20 43.87 42.33 41.84 39.17 2014 2015 2016 2017 2018 I N O L L M I / A T U J ) M R ( 174 LAPORAN TAHUNAN ULASAN PETUNJUK UTAMA PRESTASI OPERASI 2018 OPERATIONS KEY PERFORMANCE INDICATOR REVIEW 2018 18,659 Penerima (2017: 17,556 Penerima) Meningkat 6.28% 18,659 Recipients (2017: 17,556 Recipients), An Increased of 6.28% Bagi tahun 2018, seramai 18,659 penerima telah menerima Faedah Pengurusan Mayat berbanding 17,556 penerima pada tahun sebelumnya seperti ditunjukkan di Carta 16.
–––––––––––––––––––––––––––––––––––––––––––––––––––– In 2018, a total of 18,659 recipients received Funeral Benefit compared with 17,556 recipients in the previous year as shown in Chart 16.
FAEDAH PENGURUSAN MAYAT FUNERAL BENEFIT RECIPIENTS 2018 18,659 Penerima / Recipients 2017 17,556 Penerima / Recipients Meningkat Increase 6.28% CARTA 16  BILANGAN PENERIMA FAEDAH PENGURUSAN MAYAT 2014 – 2018 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– CHART 16  NUMBER OF FUNERAL BENEFIT RECIPIENTS 2014 – 2018 2018 2017 2016 2015 2014 18,659 17,556 16,682 14,788 13,733 5,000 10,000 15,000 20,000 BILANGAN / NUMBER 175 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION ULASAN PETUNJUK UTAMA PRESTASI OPERASI 2018 OPERATIONS KEY PERFORMANCE INDICATOR REVIEW 2018 BAYARAN FAEDAH PENGURUSAN MAYAT PAYMENT FOR FUNERAL BENEFIT RECIPIENTS 2018 RM34.06 Juta / Million 2017 RM33.82 Juta / Million Meningkat Increase 0.71% RM34.06 Juta (2017: RM33.82 Juta) Meningkat 0.71% RM34.06 Million (2017: RM33.82 Million), An Increased of 0.71% Pada tahun 2018, jumlah pembayaran Faedah Pengurusan Mayat adalah berjumlah RM34.06 juta.
Amaun ini menunjukkan peningkatan sebanyak RM0.24 juta atau 0.71% berbanding RM33.82 juta pada tahun sebelumnya seperti ditunjukkan di Graf 15.

–––––––––––––––––––––––––––––––––––––––––––––––––––– In 2018, the total payment for Funeral Benefit amounted to RM34.06 million.

This amount shows an increase of RM0.24 million or 0.71% in comparison to RM33.82 million in the previous year as shown in Graph 15.
GRAF 15 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– GRAPH 15  TOTAL PAYMENT FOR FUNERAL BENEFIT 2014 – 2018  JUMLAH BAYARAN FAEDAH PENGURUSAN MAYAT 2014 – 2018 40.00 35.00 30.00 25.00 20.00 15.00 10.00 5.00 0 33.82 34.06 19.03 20.47 23.12 2014 2015 2016 2017 2018 I N O L L M I / A T U J ) M R ( 176 LAPORAN TAHUNAN ULASAN PETUNJUK UTAMA PRESTASI OPERASI 2018 OPERATIONS KEY PERFORMANCE INDICATOR REVIEW 2018 KEMUDAHAN PEMULIHAN JASMANI ATAU VOKASIONAL Kemudahan pemulihan jasmani merangkumi aktiviti-aktiviti rawatan lanjut kepada Orang Berinsurans seperti rawatan implant, pembekalan alat-alat ortotik dan prostetik seperti pembekalan kaki palsu, tangan palsu, mata palsu, gigi palsu, kerusi roda, commode, tongkat dan lain-lain.
Bagi Orang Berinsurans yang memenuhi syarat-syarat kelayakan yang telah ditetapkan, mereka ditawarkan untuk mengikuti latihan vokasional seperti kursus jahitan, komputer dan lain-lain bagi membolehkan mereka kembali semula ke pekerjaan asal atau mendapatkan kemahiran atau pekerjaan baru.

Pada tahun 2018, PERKESO telah membekalkan alat-alat bekalan pemulihan berdasarkan kes baru dan ulangan dengan jumlah keseluruhan sebanyak 9,359 kes.
Pecahan adalah seperti berikut: ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– FACILITIES FOR PHYSICAL OR VOCATIONAL REHABILITATION The SOCSO physical or vocational rehabilitation facilities involve further treatment for Insured Persons including the provision of implants as well as orthotic and prosthetics equipment such as artificial legs, hands, eyes, dentures, walking aids, commodes and etc.
Eligible Insured Persons are offered vocational training such as sewing classes, computer courses and etc.

in order to enable them to return to their original jobs or to learn new skills or obtain new jobs.

In 2018, SOCSO has provided 9,359 rehab devices which include new and repetition cases.
The details are as below: Bekalan mengikut kategori berdasarkan jenis kes Total devices provided according to category and type of cases BEKALAN ITEM Ortotik / Orthotic Prostetik / Prosthetics Jumlah / Total JUMLAH TOTAL 6,591 2,768 9,359 Pembekalan alat-alat pemulihan adalah secara atas talian melalui Sistem INSPIRE.

Sistem ini digunakan oleh semua pihak yang terlibat secara langsung atau tidak langsung di seluruh pejabat PERKESO untuk pembekalan yang segera kepada Orang Berinsurans PERKESO.
Antara pengguna sistem dan juga mereka yang bertanggungjawab dalam pengurusan hilang upaya orang berinsurans adalah Unit Pemulihan, Return To Work, Pusat Rehabilitasi PERKESO Tun Abdul Razak dan termasuk pihak pembekal peralatan.

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Supply of medical aids is done via online INSPIRE system.
This system is used by all parties directly or indirectly involved in SOCSO's office to provide immediate supply to SOCSO Insurers Person.

Among the users of the system as well as those responsible for the management of disability insurers are Rehabilitation Unit, Return To Work, Tun Abdul Razak SOCSO Rehabilitation Centre and include services provider.
177 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION ULASAN PETUNJUK UTAMA PRESTASI OPERASI 2018 OPERATIONS KEY PERFORMANCE INDICATOR REVIEW 2018 KEMUDAHAN RAWATAN DIALISIS PERKESO menyediakan kemudahan dialisis kepada Orang Berinsurans yang layak dan mengidap end stage renal failure.

Kemudahan ini diberikan secara subsidi di pusat dialisis panel PERKESO yang dilantik.
Rawatan dialisis juga boleh diperolehi di pusat dialisis bukan panel PERKESO dan hospital kerajaan, swasta atau luar negara tertakluk kepada terma dan syarat-syarat yang telah ditetapkan.

Pada akhir 2018, bilangan terkumpul Orang Berinsurans yang disediakan kemudahan bantuan dialisis adalah seramai 18,516 orang berbanding 16,321 orang pada 2017 iaitu peningkatan sebanyak 13.45% berbanding tahun 2017.

Carta 17 menunjukkan jumlah Orang Berinsurans yang menjalani rawatan dialisis dari tahun 2014 hingga 2018.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– DIALYSIS TREATMENT FACILITIES SOCSO provides dialysis facilities to eligible Insured Persons who suffer from end stage renal failure.

This facility is provided via subsidy at appointed SOCSO Dialaysis Panel Centres.
Dialysis treatment can also be sought at Dialysis centres which are not SOCSO panel centres and government, private or overseas hospital subject to terms and conditions that have been set.

By the end of 2018, the cumulative number of Insured Person who have received dialysis facility assistance is 18,516 persons as compared to 16,321 persons in 2017.

This is an increase of 13.45% compared to 2017.

Chart 17 shows the total number of Insured Persons who have undergone dialysis treatment for 2014 to 2018.
CARTA 17  BILANGAN ORANG BERINSURANS YANG MENJALANI RAWATAN DIALISIS 2014 – 2018 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– CHART 17  NUMBER OF INSURED PERSONS WHO HAVE RECEIVED DIALYSIS TREATMENT 2014 – 2018 2018 2017 2016 2015 2014 18,516 16,321 14,023 12,068 10,558 5,000 10,000 15,000 20,000 BILANGAN / NUMBER 178 LAPORAN TAHUNAN ULASAN PETUNJUK UTAMA PRESTASI OPERASI 2018 OPERATIONS KEY PERFORMANCE INDICATOR REVIEW 2018 PUSAT DIALISIS PANEL PERKESO Sepanjang 2018, PERKESO telah melantik sebanyak 14 pusat dialisis sebagai Panel PERKESO, iaitu peningkatan sebanyak 2.83% berbanding 494 tahun sebelumnya.
Ini menjadikan jumlah keseluruhan panel adalah sebanyak 508 pusat di seluruh negara.

Pelantikan panel ini memudahkan Orang Berinsurans mendapat rawatan dialisis.

Bilangan Pusat Dialisis Panel PERKESO bagi tahun 2014 hingga 2018 adalah seperti di bawah.

Statistik Perlantikan Pusat Dialisis Panel mengikut NGO dan Swasta adalah seperti Carta 18.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– SOCSO PANEL DIALYSIS CENTRES Throughout 2018, SOCSO appointed 14 dialysis centres to its panel, that is, an increase of 2.83% in comparison to 494 the previous year.

This puts the total number of panels centres in the country at 508 centres.

The appointment of these centres makes it more convenient for Insured Persons to receive dialysis treatment.
The number of SOCSO Panel Dialysis Centres from 2014 to 2018 is shown below.

The number of SOCSO Panel Dialysis Centres by NGO and Private is shown in Chart 18.
CARTA 18  BILANGAN PUSAT DIALISIS PANEL PERKESO 2014 – 2018 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– CHART 18  NUMBER OF SOCSO PANEL DIALYSIS CENTRES 2014 – 2018 500 400 300 200 100 0 337 349 373 373 385 118 121 121 121 123 2014 2015 2016 2017 2018 NGO SWASTA / PRIVATE PERBELANJAAN RAWATAN DIALISIS Pada 2018, PERKESO telah membelanjakan sejumlah RM278.07 juta bagi membiayai rawatan dialisis, peningkatan sebanyak RM62.26 juta atau 28.85% berbanding RM215.81 juta tahun sebelumnya.
Peningkatan ini disebabkan kesan langsung pertambahan jumlah pesakit buah pinggang.

Jumlah perbelanjaan rawatan dialisis bagi tahun 2014 hingga 2018 adalah seperti dalam Carta 19.

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– EXPENDITURE FOR DIALYSIS TREATMENT In 2018, SOCSO spent RM278.07 million for payment of dialysis treatment, an increase of RM62.26 million or 28.85% in comparison to RM215.81 million the previous year.
This increase is directly caused by the increase in patients with kidney disease.

The total expenditure for Dialysis treatment from 2014 to 2018 is shown in Chart 19.
179 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION ULASAN PETUNJUK UTAMA PRESTASI OPERASI 2018 OPERATIONS KEY PERFORMANCE INDICATOR REVIEW 2018 CARTA 19  PERBELANJAAN KEMUDAHAN RAWATAN DIALISIS 2014 – 2018 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– CHART 19  EXPENDITURE ON DIALYSIS TREATMENT FACILITY 2014 – 2018 2018 2017 2016 2015 2014 278.07 215.81 197.74 164.98 158.07 50.00 100.00 150.00 200.00 250.00 300.00 (RM) JUTA / MILLION PENDERMAAN MESIN HEMODIALISIS Pada 2018, PERKESO telah meluluskan pendermaan mesin hemodialisis sebanyak 94 unit kepada 30 buah Pusat Dialisis Panel PERKESO bertaraf NGO.
Bilangan pendermaan mesin hemodialisis bagi tahun 2014 hingga 2018 adalah seperti Carta 20.

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– DONATION OF HEMODIALYSIS MACHINES In 2018, SOCSO approved the donation of 94 haemodialysis machines to 30 SOCSO Panel Dialysis Centres categorized as NGOs.

The number of haemodialysis machines donated between 2014 to 2018 is shown in Chart 20.
CARTA 20  PENDERMAAN MESIN HEMODIALISIS 2014 – 2018 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– CHART 20  DONATION OF HEMODIALYSIS MACHINES 2014 – 2018 2018 2017 2016 2015 2014 54 31 94 100 125 180 0 50 100 150 BILANGAN / NUMBER LAPORAN TAHUNAN ULASAN PETUNJUK UTAMA PRESTASI OPERASI 2018 OPERATIONS KEY PERFORMANCE INDICATOR REVIEW 2018 JEMAAH DOKTOR RAYUAN (JDR) Dalam tahun 2018, jumlah permohonan kes untuk rayuan adalah sebanyak 16,882 permohonan berbanding 17,005 kes pada tahun 2017.
Dari jumlah tersebut 16,254 adalah permohonan dari Semenanjung Malaysia, 283 dari Sabah dan 345 dari Sarawak.

Jumlah permohonan didapati berkurangan iaitu sebanyak 0.73% (123 kes) pada 2018 berbanding 2017.

MAKLUMAN SIDANG JEMAAH DOKTOR RAYUAN MELALUI SISTEM SMS Buat pertama kali, pendekatan baru sistem pengurusan Jemaah Doktor Rayuan (JDR) telah melaksanakan makluman SMS berkenaan sidang JDR kepada Orang Berinsurans.
Selain daripada surat panggilan sidang, pihak Orang Berinsurans juga masih akan menerima maklumat panggilan sidang JDR.

Sistem SMS telah bermula pada bulan November 2018 bagi sidang bertarikh 23 November 2018 iaitu sidang JDR di Hospital Seberang Jaya.

Pendekatan ini dapat mengurangkan masalah tidak mendapat makluman secara pos serta mengurangkan jumlah ketidakhadiran.

PERSIDANGAN JEMAAH DOKTOR RAYUAN MENGIKUT LOKASI Sepanjang tahun 2018, sebanyak 337 persidangan telah diadakan di seluruh Malaysia.
Dari jumlah tersebut 301 adalah sidang di Semenanjung Malaysia manakala 8 dari Sabah dan 28 dari Sarawak.

Berikut adalah jumlah persidangan yang telah diadakan mengikut lokasi.

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– APPELLATE MEDICAL BOARD (AMB) In the year 2018, 16,882 cases were referred to the Appellate Medical Board in the year 2018 compared to 17,005 cases in the previous year (2017).
Of these, 16,254 cases were applications from Peninsular Malaysia, 283 cases from Sabah and 345 cases from Sarawak.

Total application decreased by 0.73% (123 cases) in 2018 compared to 2017.

INFORMATION ON APPELLATE MEDICAL BOARD SESSION VIA SMS SYSTEM For the first time, a new approach for the Appellate Medical Board (JDR) management system has implemented SMS alerts regarding the JDR hearing to the Insured Person.
In addition to the summons, the Insured Person will still receive the JDR hearing call information.

The SMS system started in November 2018 for a hearing on 23rd November 2018, a JDR trial at Seberang Jaya Hospital.

This approach reduces the problem of postal alerting and reduces the number of absences.

APPELLATE MEDICAL BOARD SESSIONS BY LOCATION Throughout 2018, a total of 337 Appellate Medical Board sessions were held throughout Malaysia.
Of these, 301 Appellate Medical Board sessions were held in Peninsular Malaysia, 8 sessions in Sabah and 28 sessions in Sarawak.

The distribution of Appellate Medical Board sessions according to specific locations.
181 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION ULASAN PETUNJUK UTAMA PRESTASI OPERASI 2018 OPERATIONS KEY PERFORMANCE INDICATOR REVIEW 2018 PANDANGAN PERUBATAN Unit Pandangan Perubatan menerima kes ragu daripada Pejabat PERKESO Negeri dan Tempatan (PPN/PPP), Bahagian Faedah, Bahagian Perundangan, Unit Fraud, Unit Jemaah Doktor Rayuan dan Skim Pekerjaan Sendiri.
Pada tahun 2018, kes ragu perubatan yang dirujuk ke pandangan perubatan adalah sebanyak 1,670 kes iaitu untuk kes bencana kerja (kemalangan dan ilat) dengan pencapaian kes selesai sebanyak 85.2% manakala sebanyak 1,632 kes penyakit khidmat dengan pencapaian kes selesai adalah sebanyak 76.4%.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– MEDICAL OPINION Medical Opinion Unit also receives case referals from PPN/PPP, Benefit, Legislation and Fraudulent division, Appellate Medical Board and Self-employment Scheme.

Total for employment injury and invalidity cases were referred to this section in 2018 was 1,670 cases, while, the total cases for Occupational Diseases were referred was 1,632 cases.
The charts show the total number of cases being referred for each month and percentage of completed cases for 2018.

Completion rate for employment injury and invalidity cases was 85.2%.

For Occupational Diseases cases, 76.4% of the cases were completed.

SEMINAR JEMAAH RAYUAN KESELAMATAN SOSIAL (JRKS) Seminar JRKS telah diadakan pada 10 hingga 12 Ogos 2018 bertempat di Hotel Avillion Cameron Highland.
Seminar yang diadakan setiap 2 tahun sekali ini menghimpun semua Pengerusi-Pengerusi JRKS seluruh negara bersama Urusetia JRKS dan Bahagian Perundangan bagi membincang dan mengetahui perkembangan semasa dan memberi input berkaitan kepada semua peserta yang terlibat.

Pada seminar kali ini Skim Pekerjaan Sendiri (Akta 789) dan Sistem Insurans Pekerjaan (Akta 800) menjadi topik utama seminar.
Di samping mendapat ilmu pengetahuan dan manfaat lain, seminar ini juga telah berjaya merapatkan lagi hubungan semua Pengerusi JRKS dengan pihak Urusetia JRKS dan Bahagian Perundangan yang telah sekian lama terjalin.

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– SOCIAL SECURITY APPELLATE BOARD (SSAB) SEMINAR The Social Security Appellate Board (SSAB) Seminar took place from 10th to 12th August 2018 at the Avillion Cameron Highland Hotel.
The seminar is held every 2 years once it gathers all the President of the JRKS across the country together with the JRKS Secretariat and SOCSO Legal Department to discuss and find out the current developments in order to provide information related to all Participants involved.

The Self-Employment Scheme (SPS) ACT 789 and the Employment Insurance System (ACT 800) became the main topic of the seminar.
In addition to gaining knowledge and other benefits, this seminar has also succeeded in reuniting all the President of the JRKS with the Secretariat and the Legal Department of SOCSO.
182 LAPORAN TAHUNAN ULASAN PETUNJUK UTAMA PRESTASI OPERASI 2018 OPERATIONS KEY PERFORMANCE INDICATOR REVIEW 2018 72,682 Kes (2017: 69,968 Kes), Peningkatan 3.88% –––––––––––––––––––––––––––––––––––––––––––––––––––– 72,682 Cases (2017: 69,968 Cases), An Increment of 3.88% Sebanyak 72,682 kes kemalangan telah dilaporkan sepanjang 2018 iaitu peningkatan sebanyak 2,714 kes atau 3.88% berbanding 69,968 kes pada 2017 (Jadual 26 dan Carta 21).
Jumlah ini meliputi 51.51% kemalangan perusahaan dan 48.49% melibatkan kemalangan semasa perjalanan berkaitan pekerjaan.

Dari keseluruhan jumlah kemalangan dilaporkan, didapati kemalangan perusahaan dan kemalangan semasa dalam perjalanan yang berkaitan pekerjaan telah menunjukkan peningkatan berbanding tahun 2017.

Kemalangan perusahaan telah meningkat sebanyak 2.12% iaitu dari 36,662 kes pada 2017 kepada 37,439 kes pada 2018.
Manakala bagi kemalangan semasa dalam perjalanan yang berkaitan pekerjaan, ianya meningkat sebanyak 5.76% iaitu dari 33,324 kes pada 2017 kepada 35,243 kes pada 2018 seperti di Carta 22 dan 23.
–––––––––––––––––––––––––––––––––––––––––––––––––––– BILANGAN KEMALANGAN DILAPOR NUMBER OF ACCIDENTS REPORTED 2018 72,682 Kes / Cases 2017 69,968 Kes / Cases Meningkat Increase 3.88% A total of 72,682 accident cases were reported in 2018, reflecting an increment of 2,714 cases or 3.88% in comparison to 69,968 cases in 2017 (Table 26 and Chart 21).

Of these, 51.51% were industrial accidents while the remaining 48.49% were work related commuting accidents.
From the total number of accidents reported, it was found that industrial accidents and work related commuting accidents showed an increase in comparison to 2017.

Industrial accidents increased by 2.12%, from a total of 36,662 cases in 2017 to 37,439 cases in 2018.

Commuting accidents showed an increase of 5.76% from 33,324 cases in 2017 to 35,243 cases in 2018, as reflected in Charts 22 and 23.
JADUAL 26  BILANGAN KEMALANGAN DILAPORKAN 2017 – 2018 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 26  NUMBER OF ACCIDENTS REPORTED 2017 – 2018 KEMALANGAN DILAPORKAN / ACCIDENTS REPORTED 2017 2018 Kemalangan Perusahaan Dilaporkan / Industrial Accidents Reported Kemalangan Semasa Perjalanan / Commuting Accidents Kes Maut Dilaporkan / Fatal Cases Reported 36,662 37,439 33,324 35,243 924 891 Jumlah Bilangan Kemalangan Dilaporkan / Total Number of Accidents Reported 69,986 72,682 183 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION ULASAN PETUNJUK UTAMA PRESTASI OPERASI 2018 OPERATIONS KEY PERFORMANCE INDICATOR REVIEW 2018 CARTA 21  BILANGAN KEMALANGAN DILAPOR 2014 – 2018 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– CHART 21  NUMBER OF ACCIDENTS REPORTED 2014 – 2018 2018 2017 2016 2015 2014 72,682 69,980 66,618 62,837 63,331 56,000 58,000 60,000 62,000 64,000 66,000 68,000 70,000 72,000 74,000 BILANGAN / NUMBER CARTA 22  BILANGAN KEMALANGAN PERUSAHAAN DILAPOR 2014 – 2018 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– CHART 22  NUMBER OF INDUSTRIAL ACCIDENTS REPORTED 2014 – 2018 2018 2017 2016 2015 2014 37,439 36,662 34,258 35,304 35,294 32,000 33,000 34,000 35,000 36,000 37,000 38,000 BILANGAN / NUMBER 184 LAPORAN TAHUNAN ULASAN PETUNJUK UTAMA PRESTASI OPERASI 2018 OPERATIONS KEY PERFORMANCE INDICATOR REVIEW 2018 CARTA 23  BILANGAN KEMALANGAN SEMASA PERJALANAN 2014 – 2018 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– CHART 23  NUMBER OF COMMUTING ACCIDENTS 2014 – 2018 2018 2017 2016 2015 2014 31,314 35,243 33,324 35,304 28,579 28,037 5,000 10,000 15,000 20,000 25,000 30,000 35,000 40,000 BILANGAN / NUMBER AKTIVITI PENGUATKUASAAN Aktiviti penguatkuasaan merupakan diantara dua fungsi utama PERKESO selain daripada pembayaran faedah.
Aktiviti ini memastikan kemampanan Dana Keselamatan Sosial dalam jangka panjang.

Ianya termasuklah pemeriksaan, pengkompaunan, pendakwaan dan recovery.

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– ENFORCEMENT ACTIVITIES Enforcement activities is the one of the two core functions of SOCSO, the other being compensation.

It ensures sustainability of the Social Security Fund in the long term.
These activities include inspection of employers’ records, issuance of compound notices, prosecution and recovery.

185 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION ULASAN PETUNJUK UTAMA PRESTASI OPERASI 2018 OPERATIONS KEY PERFORMANCE INDICATOR REVIEW 2018 BULAN PEMUTIHAN PERKESO Setiap tahun sebelum berlangsungnya operasi OPS KESAN, majikan akan diberi peluang untuk mendaftar secara sukarela dalam tempoh sebulan sebelum berlangsungnya operasi.

Tempoh ini dikenali sebagai bulan pemutihan.


Pada 1 Julai 2018, PERKESO telah melancarkan OPS Kesan bagi kali ke sepuluh dengan objektif untuk memastikan semua majkan yang menggaji sekurang- kurangnya seorang pekerja mendaftar sebagaimana peruntukan Seksyen 4 Akta Keselamatan Pekerja 1969 [Akta 4] serta pematuhan terhadap Akta Skim Insurans Pekerjaan [Akta 800].

Sebelum operasi ini dilaksanakan, majikan akan diberi peluang untuk mendaftar secara sukarela mulai 1 hingga 30 Julai 2018.
Program Pemutihan merupakan satu inisiatif “soft approach” kepada majikan dengan tujuan untuk memberi kesedaran tentang kepentingan perlindungan keselamatan sosial kepada majikan dan pekerja.

Program ini merupakan satu langkah yang proaktif memberi peluang untuk majikan yang tidak berdaftar dengan PERKESO untuk berdaftar sepanjang tempoh pemutihan.
Mana-mana majikan yang mengambil peluang mendaftar dalam tempoh pemutihan ini, akan dikecualikan daripada tindakan pengkompaunan dan pendakwaan walaupun telah melewati tempoh 30 hari pendaftaran yang ditetapkan.

Pengecualian ini juga termasuklah ke atas faedah caruman lewat bayar yang bakal dikenakan kemudiannya.
Statistik pencapaian pendaftaran majikan bagi tempoh bulan Mei sehingga September 2018 sepanjang aktiviti Bulan Pemutihan dijalankan adalah seperti berikut: ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– SOCSO "AMNESTY MONTH" Each year, prior to the commencement of OPS KESAN, employers will be given the opportunity to voluntarily register within a month before the operation commences.

This period is known as the SOCSO "Amnesty Month".


On 1st July 2018, SOCSO launched its tenth OPS KESAN with the objective of ensuring that all employers with at least one employee register as provided by Section 4 of the Social Security Act 1969 [Act 4], as well as in compliance with the Employment Insurance Scheme Act [Act 800].

Before the operation commences, employers will be given the opportunity to voluntarily register, from 1st to 30th July 2018.
The amnesty programme is a ‘soft approach’ to employers with the purpose of raising awareness on the importance of social security protection to employers and employees.

This programme is a proactive measure to give the opportunity to employers who have not registered with SOCSO to do so throughout the whitening period.
Any employer who takes the opportunity to register during this period will be exempted from compound and prosecution even though the prescribed 30-day registration period has been exceeded.

This exemption also extends to interest on late payment of contributions which will be later imposed.
The statistics for employer registration for the months of May to September 2018 throughout the Whitening Month are as follows: BULAN MONTH BILANGAN PENDAFTARAN MAJIKAN NUMBER OF EMPLOYER REGISTRATION Mei / May Jun / June Julai / July (Pemutihan / Amnesty) Ogos / August (Ops Kesan) September / September 3,599 3,066 5,724 6,363 4,075 186 LAPORAN TAHUNAN ULASAN PETUNJUK UTAMA PRESTASI OPERASI 2018 OPERATIONS KEY PERFORMANCE INDICATOR REVIEW 2018 OPS KESAN PERKESO Pada 1 Ogos 2018, Program Ops Kesan PERKESO telah dijalankan di lima lokasi iaitu di Semenyih, Bandar Sri Putra, Sungai Long, Seksyen 3, Bandar Baru Bangi dan Mahkota Cheras.
Majlis pelancaran telah berlangsung di Sherwood Gateway Hotel, Bangi.

Sebanyak 54 kumpulan melibatkan seramai 196 orang anggota PERKESO daripada pejabat PERKESO sekitar Lembah Klang telah terlibat.

Program OPS Kesan kali ini juga turut disertai Penasihat Undang-Undang Kementerian Sumber Manusia serta Ketua-ketua Bahagian PERKESO.
PERKESO telah menggunakan Sistem Pengumpulan Data Ops Kesan secara online di mana pelaporan berkaitan aktiviti semakan status majikan dan pekerja dilakukan semasa di premis majikan serta statistik dapat diperolehi secara “real time” dan tepat.

Penyediaan laporan adalah secara automatik.

Sepanjang Ops Kesan dijalankan, sebanyak 897 premis majikan telah dilawati dan sebanyak 112 notis kompaun dikeluarkan terhadap majikan yang gagal mendaftar perusahaan mereka.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– SOCSO OPS KESAN On 1 August 2018, the SOCSO Ops Kesan programme was conducted at five locations, namely, in Semenyih, Bandar Sri Putra, Sungai Long, Section 3 Bandar Baru Bangi and Mahkota Cheras.

The launching ceremony was held at the Sherwood Gateway Hotel in Bangi.

A total of 54 groups involving 196 SOCSO staff from SOCSO offices in the Klang Valley were involved.
This Ops Kesan also included the Legal Advisor to the Ministry of Human Resources as well as SOCSO’s Heads of Divisions.

SOCSO utilised its online Ops Kesan Data Collecting System whereby reporting of employer and employee status-checking activities were conducted while on employer premises and statistics were obtained accurately in real time.

Preparation of report was automatically carried out.
Throughout Ops Kesan, a total of 897 employer premises were visited and a total of 112 compound notices issued against employers who failed to register their businesses.
187 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION ULASAN PENGURUSAN STRATEGI DAN PRESTASI PERKESO REVIEW OF SOCSO STRATEGIC AND PERFORMANCE MANAGEMENT MOHAMAD ASRI BIN NGOSMAN Ketua Bahagian Perancangan & Hal Ehwal Korporat Chief of Planning & Corporate Affairs Division “Pencapaian cemerlang KPI PERKESO pada tahap 97.30% pada tahun 2018 akan terus menjadi pemangkin kepada kecemerlangan PERKESO pada tahun-tahun akan datang.
Kejayaan ini menjadi pemacu dalam memartabatkan perlindungan keselamatan sosial yang dinamik dan inklusif kepada lebih 7.08 juta pekerja dilindungi di negara ini.

Aspirasi ini sejajar dengan visi nasional untuk meningkatkan kesejahteraan sosioekonomi rakyat khususnya kepada golongan pekerja B40.” “SOCSO’s excellent KPI at 97.30% will continue to become a catalyst for its excellence in the coming years.
This success becomes the driving force in upholding dynamic and inclusive social security protection to more than 7.08 million workers in the country.
This aspiration is in line with the national vision to improve the people’s socio-economic wellbeing, particularly for the B40 Workers Group.” 188 LAPORAN TAHUNAN ULASAN PENGURUSAN STRATEGI DAN PRESTASI PERKESO 2018 REVIEW OF MANAGEMENT STRATEGIES AND PERFORMANCE PERKESO 2018 PENGURUSAN STRATEGI DAN PRESTASI PERKESO 2018 PERKESO meneruskan kesinambungan pengurusan strategi dan prestasi organisasi berasaskan sistem Balanced Scorecard (BSC) bagi tahun ketiga sejak kali pertama dilaksanakan pada tahun 2016.
Pengurusan strategi dan prestasi organisasi 2018 telah diterjemahkan dalam bentuk Corporate Strategy Maps yang terdiri daripada empat belas (14) Objektif Strategi yang telah dikenal pasti bagi keempat-empat perspektif BSC iaitu “Pertumbuhan & Pembelajaran”, “Proses Dalaman”, “Kewangan” dan sebagaimana PERKESO sebagai sebuah agensi Kerajaan, perspektif “Pelanggan / Stakeholders” menjadi keutamaan organisasi.
Berasaskan Pelan Strategik PERKESO 2016 - 2020, hala tuju strategi organisasi terus diarahkan demi mencapai misi dan visi organisasi sebagai peneraju keselamatan sosial yang dinamik, unggul dan cemerlang dengan memberi perlindungan keselamatan sosial kepada orang berinsurans serta orang tanggungan mereka di samping meningkatkan lagi aktiviti keselamatan dan kesihatan pekerjaan demi mengurangkan kontingensi atau keadaan luar jangka yang boleh menjejaskan produktiviti negara.
Secara asasnya, penumpuan strategi PERKESO bagi tahun 2018 adalah kepada peluasan perlindungan keselamatan sosial, penguatkuasaan Akta-Akta demi mempertingkatkan pematuhan dan kebajikan pekerja serta terus fokus terhadap kualiti perkhidmatan kepada pelanggan di samping meningkatkan pembangunan modal insan serta kapasiti ICT yang menjadi asas kepada kebolehlaksanaan strategi-strategi yang dirancang.
Justeru, hala tuju strategi organisasi bagi tahun 2018 telah diperbincangkan secara menyeluruh menerusi Bengkel Pengurusan Prestasi PERKESO 2018 yang telah diadakan dari 10 - 13 Disember 2017 di Hotel Seri Pacific Kuala Lumpur.

Berasaskan Sistem BSC, sejumlah empat puluh dua (42) KPI PERKESO telah ditetapkan bagi tahun 2018 yang mana sembilan (9) elemen merupakan KPI Pelan Strategik Kementerian Sumber Manusia 2016-2020 termasuk dua (2) daripadanya juga merupakan KPI Menteri Sumber Manusia 2018.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– SOCSO STRATEGIC AND PERFORMANCE MANAGEMENT 2018 SOCSO continues its strategic and performance management for the organisation based on the system of Balanced Scorecard (BSC) for the third year since it was first introduced in 2016.
Strategic and performance management for the organisation in 2018 was translated into Corporate Strategy Maps comprising fourteen (14) Strategic Objectives which have been identified for all four BSC perspectives, namely, “Growth & Learning”, “Internal Process”, “Finance” and as SOCSO is a government agency, the “Client / Stakeholders” perspective is the organisation’s priority.
Based on the SOCSO Strategic Plan 2016 - 2020, the strategic direction of the organisation continues to be directed towards achieving its mission and vision of becoming the leader in social security that is dynamic, outstanding and excellent by providing social security protection to insured persons as well as their dependants, in addition to increasing occupational safety and health activities to reduce contingencies or unexpected circumstances that can be detrimental to the country’s productivity.
Basically, the focus of SOCSO’s strategy for 2018 was towards the expansion of social security protection, enforcement of the Acts to enhance compliance and welfare of employees as well as the continued focus on quality of service rendered to clients, in addition to improving human capital development and ICT capacity which is the foundation for the feasibility of planned strategies.
Hence, the strategic direction of the organisation for 2018 was comprehensively discussed during the SOCSO Performance Management Workshop 2018 held from 10th to 13th December 2017 at the Seri Pacific Hotel in Kuala Lumpur.

Based on the BSC system, a total of forty two (42) SOCSO KPIs were stipulated for 2018 wherein nine (9) elements were the Strategic Planning KPI for the Ministry of Human Resources 2016 - 2020, two (2) of which were also the KPI for the Minister of Human Resources 2018.
189 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION ULASAN PENGURUSAN STRATEGI DAN PRESTASI PERKESO 2018 REVIEW OF MANAGEMENT STRATEGIES AND PERFORMANCE PERKESO 2018 Secara keseluruhan, pencapaian prestasi PERKESO bagi tahun 2018 adalah pada tahap Cemerlang dengan purata skor 4.73 dengan peratus pencapaian 97.30%.
Pencapaian prestasi tahun 2018 ini menunjukkan peningkatan lebih baik dan cemerlang berbanding pencapaian prestasi tahun 2017 (skor 4.55, 95.50%) dengan peratus peningkatan sebanyak 1.88%.

Overall, SOCSO’s performance for 2018 is at Excellent level with an average score of 4.73 at 97.30% achievement, showing a marked improvement and excellence compared to its achievement in 2017 (4.55 score at 95.50%), with an increase of 1.88%.
Peta Strategi Korporat PERKESO / SOCSO Corporate Strategic Map 190 LAPORAN TAHUNAN BIDANG KEBERHASILAN UTAMA KEY RESULT AREA SKIM BENCANA KERJA PEKERJAAN SENDIRI Pertubuhan Keselamatan Sosial telah memperluaskan Skim Perlindungan Keselamatan Sosial kepada mereka yang bekerja sendiri.

Akta Keselamatan Sosial Pekerjaan Sendiri 2017 [Akta 789] mula berkuatkuasa mulai 1 Jun 2017.
Sebagai permulaan akta ini memberi perlindungan di bawah Skim Bencana Pekerjaan kepada pemandu teksi yang bekerja sendiri dan individu yang menjalankan perkhidmatan seumpamanya termasuk pemandu Uber dan Grab Car.

Inisiatif ini dilihat sebagai satu pendekatan yang kreatif dan inovatif bagi menyediakan perlindungan keselamatan sosial kepada pekerja dalam sektor informal.
Skim Keselamatan Sosial Pekerjaan Sendiri ini akan diperluaskan kepada sektor informal yang lain seperti nelayan, petani, penjaja, penggiat seni dan sebagainya secara berperingkat-peringkat.

Beberapa sesi libat urus Bersama Lembaga Kemajuan Ikan Malaysia (LKIM), penggiat seni, Majlis Peguam Malaysia, Suruhanjaya Syarikat Malaysia (SSM) dan lain-lain agensi telah diadakan secara berperingkat sepanjang tahun 2018 bagi mendapatkan maklumbalas kebolehlaksanaannya.
Hasil libat urus yang telah dilaksanakan, terdapat respon positif yang telah diterima daripada pemegang saham yang terlibat.

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– SELF-EMPLOYMENT INJURY SCHEME The Social Security Organisation expanded its Social Security Protection Scheme to those who are self-employed.

The Self- Employment Social Security Act 2017 [Act 789] came into effect on 1st June 2017.
As a start, this act provides protection under the Employment Injury Scheme to self-employed taxi drivers and individuals providing such service including Uber and Grab Car drivers.

This initiative is seen as a creative and innovative approach to the provision of social security protection to workers in the informal sector.

This Self-Employment Injury Scheme will be expanded in stages to those in other informal sectors such as fishermen, farmers, hawkers, art practitioners and others.
Several engagement sessions with the Malaysian Fisheries Development Board (LKIM), art practitioners, the Bar Council, the Companies Commission of Malaysia and other agencies were held in stages throughout 2018 to obtain feedback on its feasibility.

Positive response was obtained from the stakeholders involved.
191 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA PENDAFTARAN PEMANDU TEKSI Sehingga 31 Disember 2018, bilangan Pemandu Teksi berdaftar ialah 8,161 dan pencarum aktif sebanyak 7,660 dengan jumlah kutipan caruman sebanyak RM1,426,424.

KADAR CARUMAN Kadar caruman yang ditetapkan adalah sebanyak 1.25% daripada pendapatan bulanan yang diinsuranskan.
Pemandu teksi, Grab Car dan Uber diberi pilihan untuk memilih empat (4) opsyen pendapatan yang diinsuranskan seperti berikut; ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– REGISTRATION OF TAXI DRIVERS As at 31 December 2018, the number of registered Taxi Drivers is 8,161 with active contributors amounting to 7,660.

The total contribution collected stands at RM1,426,424.
CONTRIBUTION RATE The rate of contribution stipulated is 1.25% of the monthly income insured.
Taxi, Grab Car and Uber drivers are given four (4) income options to be insured as follows: Bayaran Caruman Mengikut Opsyen / Contribution Payment According to Option Opsyen Options Pendapatan Diinsuranskan Insured Income (1.25%) Kadar Caruman Sebulan Monthly Contribution Rate Bayaran Caruman Setahun Annual Contributions Payments 1 2 3 4 RM1,050 RM1,550 RM2,950 RM3,950 RM13.10 RM19.40 RM36.90 RM49.40 RM157.20 RM232.80 RM442.80 RM592.80 Pendaftaran Mengikut Kategori Caruman 2018 / Registration by Category of Contribution 2018 Kategori Caruman Category of Contribution Bilangan Number RM57.20 RM232.80 RM442.80 RM592.80 6,591 1,014 259 297 192 LAPORAN TAHUNAN BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA Pendaftaran Mengikut Negeri / Kawasan 2018 / Registration by State / District 2018 Negeri State Johor Kedah Kelantan Kuala Lumpur Melaka Negeri Sembilan Pahang Pulau Pinang Perak Perlis Selangor Sabah Sarawak Terengganu Putrajaya Jumlah / Total Bilangan Pemandu Berdaftar Number of Registered Drivers 1,053 549 68 1,049 4 345 333 353 645 639 91 1,976 220 254 569 8,161 193 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA PENERIMA FAEDAH Bagi meningkatkan kesedaran keselamatan sosial di kalangan pemandu-pemandu teksi, PERKESO telah membuat hebahan media bagi setiap pencarum yang telah ditimpa kemalangan dan menerima pampasan daripada PERKESO.
Sebanyak 75 kes tuntutan Faedah Bencana Kerja telah dibayar sepanjang tahun 2018 dengan jumlah bayaran sebanyak RM170,185.

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– BENEFIT RECIPIENTS In order to raise awareness of social security amongst taxi drivers, SOCSO conducted media announcements for each contributor who has been involved in accidents and has received compensation from SOCSO.
A total of 75 claims for Employment Injury Benefits were paid throughout 2018 with a total payment of RM170,185.

PEMANDU TEKSI TERUJA MENDAPAT PERLINDUNGAN Seramai 489 Pemandu Teksi teruja mendapat bantuan one-off berjumlah RM500.00.

Bantuan ini telah diperuntukkan oleh Kerajaan Negeri Terengganu melalui Bajet 2018.

Sebahagian daripada peruntukkan tersebut dicarumkan di dalam Skim Bencana Kerja Pekerjaan Sendiri.
Secara tidak langsung perlindungan ini memberi perlindungan kemalangan atau penyakit khidmat yang berpunca daripada pekerjaan.

Majlis Perasmian dan penyampaian dana insentif kerajaan Negeri Terengganu telah berlangsung pada 3 Mac 2018 bertempat di Stadium Tertutup Gong Badak, Terengganu.

Majlis ini adalah kerjasama di antara PERKESO, Jabatan Pelancongan Negeri dan Suruhanjaya Perkhidmatan Awam Darat (SPAD) melibatkan penyertaan seramai 800 orang.
Majlis dirasmikan oleh YB Dato’ Seri Haji Ahmad Razif Bin Haji Abdul Rahman, Menteri Besar Terenganu.

–––––––––––––––––––––––––––––––––––––––––––––––––– TAXI DRIVERS EXCITED TO RECEIVE PROTECTION A total of 489 Taxi Drivers were excited to receive a one- off assistance of RM500.00.

This aid has been allocated by the Terengganu State Government in the 2018 Budget.

A portion of the said allocation is contributed towards the Self Employment Injury Scheme.
This protection indirectly gives protection for accidents or occupational diseases that stem from the job.

A ceremony was held on 3rd March 2018 at the Gong Badak Indoor Stadium, Terengganu to launch the scheme and to present the Terengganu State Government incentive.

This ceremony was a collaboration between SOCSO, the State Department of Tourism and the Land Public Transportation Services Commission (SPAD), involving the participation of 800 persons.
The ceremony was officiated by YB Dato’ Seri Haji Ahmad Razif bin Haji Abdul Rahman, the Chief Minister of Terengganu.

194 LAPORAN TAHUNAN BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA BALU TERIMA FAEDAH SEPANJANG HAYAT Pada 28 November 2018, seorang penerima Faedah Orang Tanggungan (FOT) telah menerima pencen bulanan sepanjang hayat kerana suaminya yang dikategorikan sebagai Orang Berinsurans Bekerja Sendiri (OBBS) telah mencarum 20 hari sebelum meninggal dunia.
OBBS telah meninggalkan seorang balu dan 3 orang anak yang masih kecil.

Kadar FOT maksimum telah dibayar kepada balu sepanjang hayatnya termasuklah untuk anak-anak sehingga mereka mencapai usia 21 tahun.

WIDOW RECEIVES LIFE-LONG BENEFIT On 28th November 2018, a recipient of the Dependants’ Benefit was granted life-long pension as her late husband who was categorised as a Self-Employed Insured Person had contributed 20 days before his demise.

The deceased was survived by a widow and three young children.
The maximum rate of Dependants’ Benefit will be paid to the widow, throughout her lifetime, including for the children until they reach the age of 21 years.

PEMANDU BAS SEPAKAT MENDAPATKAN PERLINDUNGAN PERKESO Satu inisiatif telah diambil untuk membuat hebahan mengenai perlindungan di bawah Skim Bencana Kerja Pekerjaan Sendiri (SBKPS) kepada golongan yang bekerja sendiri.
Pada 22 September 2018, satu taklimat kepada Persatuan Pemandu Bas telah diadakan di Pejabat SPAD, KL Sentral yang dihadiri oleh 80 orang peserta.

Taklimat tersebut telah mendapat respons yang positif daripada peserta yang hadir.

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– BUS DRIVERS AGREE TO OBTAIN SOCSO PROTECTION An initiative was taken to announce the protection under the Self-Employment Injury Scheme to those who are self-employed.
On 22nd September 2018, a briefing was held for the Bus Drivers Association at the SPAD Office, KL Sentral, with the attendance of 80 participants, resulting in positive response from them.

195 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA SISTEM INSURANS PEKERJAAN PERKESO melakar sejarah baru apabila Akta Sistem Insurans Pekerjaan 2017 [Akta 800] diperkenalkan dan dikuatkuasakan mulai 1 Januari 2018.
Pelaksanaan skim baharu ini merupakan satu inisiatif Kerajaan melalui Kementerian Sumber Manusia dan PERKESO serta agensi berkaitan dalam memastikan 7.08 juta pekerja yang sedia ada di bawah Akta Keselamatan Sosial Pekerja 1969 sentiasa terbela dan dilindungi.
Sistem Insurans Pekerjaan (SIP) merupakan skim baharu yang dilaksanakan sebagai skim perlindungan tambahan kepada pekerja-pekerja yang kehilangan pekerjaan bagi menggantikan pendapatan yang hilang, memberi latihan reskilling dan upskilling untuk mendapatkan pekerjaan baharu serta menyediakan perkhidmatan carian pekerjaan supaya mereka yang kehilangan pekerjaan mendapat pekerjaan yang sesuai dengan lebih cepat.
Mulai 1 Januari 2018, pendaftaran serta caruman pertama daripada majikan dan syer pekerja dibuat dan bantuan interim SIP bagi kehilangan pekerjaan bermula 1 Januari 2018 dibayar kepada pekerja yang terjejas.

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– EMPLOYMENT INSURANCE SYSTEM SOCSO created new history when the Employment Insurance System Act 2017 [Act 800] was introduced and came into effect on 1st January 2018.
The implementation of this new scheme is an initiative of the Government through the Ministry of Human Resources, SOCSO as well as other related agencies, in ensuring that the 7.08 million workers currently under the Employees’ Social Security Act 1969 are provided for and protected at all times.
The Employment Insurance System (EIS) is a new scheme that is implemented to provide additional protection for workers who have lost their employment, in replacing the income lost, providing reskilling and upskilling training for them to get new jobs as well as providing job search service so that those who have lost their employment will get suitable jobs as soon as possible.
Beginning 1st January 2018, registration as well as first contribution from employers and workers were implemented and EIS interim aid for loss of employment was paid out to the workers affected.

196 LAPORAN TAHUNAN BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA Pada 2018, pemohon yang layak boleh menerima elaun bulanan sebanyak RM600 maksimum sehingga 3 bulan.
Sejumlah 23,525 permohonan telah diterima dan 18,083 daripadanya telah diluluskan melibatkan bayaran sebanyak RM17.18 juta kepada pemohonan yang berjaya.

Di dalam satu kajian soal selidik terhadap 556 orang penerima manfaat, 88% responden yang permohonan mereka diluluskan berpuas hati dengan Skim Faedah Interim dan kualiti perkhidmatan yang disediakan oleh Pejabat SIP.
Manakala bagi faedah SIP, bagi melayakkan Orang Berinsurans mendapat faedah di bawah Sistem Insurans Pekerjaan (SIP), Orang Berinsurans mestilah bertaraf warganegara Malaysia atau pemastautin tetap dan memenuhi syarat kelayakan caruman mengikut tuntutan iaitu minimum 12 bulan caruman dalam tempoh 24 bulan dan akan dibayar mulai 1 Januari 2019.
Jumlah Elaun Mencari Pekerjaan yang dibayar adalah bergantung kepada peratusan purata bulanan anggapan iaitu 80% pada bulan pertama, 50% pada bulan kedua, 40% pada bulan ketiga dan keempat manakala 30% pada buan kelima dan keenam.

Walau bagaimanapun pekerja mestilah mampu dan bersedia untuk bekerja serta mencari pekerjaan secara aktif.

Faedah-faedah lain termasuk Elaun Pendapatan Berkurangan (EPB), Yuran Latihan (TF), Elaun Latihan (TA), dan Elaun Bekerja Semula Awal (EBSA).
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– In 2018, eligible applicants can receive monthly allowance of RM600 maximum for up to 3 months.

A total of 23,525 applications were received, 18,083 of which were approved involving payment of RM17.18 million to the successful applicants.
In a survey of 556 benefit recipients, 88% of the respondents whose applications were approved were satisfied with the Interim Benefit Scheme as well as the quality of service rendered by the EIS office.
On the other hand, for an Insured Person to be eligible for benefits under the Employment Insurance System, the Insured Person must be a Malaysian citizen or a permanent resident as well as fulfil the contribution qualification condition according to the claim, namely, a minimum of 12 months of contribution within a period of 24 months.

Such benefits will be paid beginning 1st January 2019.
The Job Search Allowance to be paid shall depend on the percentage of the assumed monthly average, that is, 80% in the first month, 50% in the second month, 40% in the third and fourth months and 30% in the fifth and sixth months.

However, the worker must be capable and ready to return to work as well as be actively searching for a job.

Other benefits include Reduced Income Allowance, Training Fee, Training Allowance and Early Re-Employment Allowance.
197 On 1st December 2018, several EIS contributors for the first time became eligible to claim full EIS benefits.

This included 471 employees of Utusan Melayu (M) Berhad who were involved in the Voluntary Separation Scheme (VSS).

Senior officers of the EI Division visited the Utusan Melayu headquarters on Jalan Chan Sow Lin to inform the employees involved of their rights under EIS and to give advice on how to apply for the benefits.
To promote the launch of EIS full benefits to the public, the EIS office held a Cheque Presentation Ceremony on 19 December 2018 at Dewan Kenanga, Wisma PERKESO Kuala Lumpur.

The Deputy Minister of Human Resources, YB Dato’ Haji Mahfuz Bin Haji Omar, presented cheques to 25 Insured Persons who have been retrenched from Utusan Melayu as well as other companies.
Also present at the ceremony were the Chief Executive Officer of SOCSO, Dato’ Sri Mohammed Azman bin Dato’ Aziz Mohammed and the Head of EIS Office, Dato’ Mohd Sahar bin Darusman.

In addition, EIS was also introduced to improve the employability of contributors (who have lost their employment) through training and vocational training programmes.

As at December 2018, 6,970 persons have been successfully assisted and have been re-employed through the re-employment placement programme conducted.
PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA Pada 1 Disember 2018, beberapa pencarum SIP buat pertama kalinya layak menuntut faedah penuh SIP, ini termasuklah 471 pekerja dari kumpulan media Utusan Melayu (M) Berhad yang diberhentikan di bawah Skim Pemisahan Sukarela (VSS).
Pegawai-pegawai kanan Bahagian EI telah membuat lawatan ke ibu pejabat Utusan Melayu di Jalan Chan Sow Lin untuk memaklumkan kepada para pekerja yang terlibat mengenai hak-hak mereka di bawah SIP dan memberi nasihat tentang cara membuat permohonan faedah.

faedah penuh SIP Untuk mempromosikan pelancaran kepada orang ramai, Pejabat SIP telah mengadakan Majlis Penyampaian Cek pada 19 Disember 2018 di Dewan Kenanga, Wisma PERKESO Kuala Lumpur.
YB Dato 'Haji Mahfuz Bin Haji Omar, Timbalan Menteri Sumber Manusia telah menyampaikan cek kepada 25 Orang Berinsurans yang telah diberhentikan daripada Utusan Melayu dan syarikat lain.
Turut hadir di majlis tersebut ialah Ketua Pegawai Eksekutif PERKESO, Dato' Sri Dr. Mohammed Azman bin Dato 'Aziz Mohammed dan Dato' Mohd Sahar bin Darusman, Ketua Pejabat SIP, Selain itu, SIP juga diperkenalkan bagi meningkatkan kebolehpekerjaan (employability) pencarum (yang hilang pekerjaan) melalui program latihan dan latihan vokasional.

Sehingga Disember 2018 seramai 6,970 orang telah berjaya dibantu dan bekerja semula menerusi program penempatan pekerjaan yang telah dijalankan.
198 LAPORAN TAHUNAN BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA JOB VACANCIES ACCORDING TO CATEGORY OF OCCUPATION Managers 51 Professionals 123 N = 3,115 Technicians & Associate Professionals 722 Clerical Support Workers 300 Service & Sales Workers 866 Skilled Agriculture, Forestry, Livestock & Fish 0 Craft & Related Traders Workers 40 Plant & Machine Operator and Assemblers Elementry Occupations 551 462 0 100 200 300 400 500 600 700 800 900 1000 JOB VACANCY ACCORDING TO INDUSTRY 549 533 370 817 N = 3,115 158 157 121 Wholesale & Retail Professional & Technical Manufacturing Accommmodation & F&B ICT Administrative Construction Human Health & Social Work Activities Transportation Education Arts, Entertainment & Recreation Electricity, Gas & Steam Power Other Service Activities Defence Compulsory Social Security Financial Water Sewarage & Waste Real Estate Activities Activities of Households Agriculture, Forestry & Fishing Activities of Extraterritorials 78 69 58 56 41 40 20 14 13 8 5 5 0 100 200 300 400 500 600 700 800 900 JOB VACANCIES ACCORDING TO WAGES N = 3,115 ) M R ( S E G A W 7501 – 8000 6501 – 7000 5501 – 6000 4501 – 5000 4001 – 4500 3501 – 4000 3001 – 3500 2501 – 3000 2001 – 2500 1501 – 2000 1001 – 1500 501 – 1000 2 3 4 6 30  There are jobs that offer salaries below the minimum wage i.e.
RM800 as a cleaner at One Utama Shopping Centre, Damansara.

 The majority of salary offered are at RM2,000 and below (Klang Valley).

92 50 219 428 722 789 770 0 100 200 300 400 500 600 700 800 900 PENGUMPULAN DATA KEKOSONGAN JAWATAN Bahagian Perkhidmatan Pekerjaan telah berjaya memperkenalkan mekanisma yang sangat proaktif dengan menjalankan aktiviti pengumpulan data kerja kosong dalam membantu pencarum- pencarum kembali semula bekerja.
Aktiviti pengumpulan data kerja kosong bertujuan menyumbang kepada maklumat pasaran buruh dan mengenalpasti supply & demand bagi jawatan kosong di seluruh Malaysia.

Selain itu, aktiviti pengumpulan data kerja kosong ini adalah sebagai salah satu perkhidmatan yang ditawarkan oleh perkhidmatan pekerjaan kepada pihak majikan dan menjadi sumber utama Pegawai Perkhidmatan Pekerjaan untuk membantu Orang Berinsurans untuk bekerja semula.
Antara lain objektif pengumpulan data kerja kosong juga adalah mengenal pasti majikan yang memerlukan perkhidmatan temuduga terbuka, mengumpul serta mengenal pasti pekerjaan yang sesuai dan majikan yang menyokong penggajian golongan kurang upaya.

Beberapa mekanisma telah digunakan bagi menjayakan aktiviti mengumpul data kekosongan jawatan seperti melalui temuduga terbuka dan job vacancy log.
Keadah yang digunakan bagi job vacancy log adalah menerusi tiga (3) cara iaitu melalui emel jobbank@perkeso.gov.my, borang atas talian Job Vacancy Submission by Employers / ESO 2019 (pautan http:// bit.ly/2rFvRKk) dan WhatsApp ke 019-3512051.

Pencapaian aktiviti pengumpulan data kerja kosong yang dilaporkan adalah sebanyak 5,714 di mana melalui temuduga terbuka adalah sebanyak 2,599 kerja kosong dan melalui job vancancy log pula adalah sebanyak 3,115.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––– JOB VACANCY DATA COLLECTION The Employment Services Division successfully introduced a very proactive mechanism that collects data on job vacancies in order to assist contributors to be re-employed.

The collection of data on job vacancies is intended to contribute to information on the labour market and identify the supply and demand for vacancies throughout Malaysia.
In addition, the collection of data on job vacancies is one of the services offered by the employment services division to employers and is the main resource for Employment Services Officers in helping Insured Persons to be re-employed.

Among others, the objective of such data collection is to identify employers who require open interview services, to collect data as well as identify suitable jobs and employers who support employment of the disabled.
Several mechanisms have been employed to carry out the data collection on job vacancies such as through open interviews and job vacancy logs.

There are three channels for job vacancy log, namely, through email at jobbank@perkeso.gov.my" jobbank@perkeso.gov.my, the Job Vacancy Submission by Employers / ESO 2019 online form (link at http://bit.ly/2rFvRKk) and by WhatsApp at 019-3512051.
The reported achievement for the job vacancy data collection is 5,714 comprising 2,599 vacancies through open interviews and 3,115 through the job vacancy log.

199 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA Berdasarkan statistik, antara kekosongan jawatan mengikut kategori pekerjaan tertinggi adalah technicians & associate professionals dan service & sales workers iaitu masing-masing sebanyak 722 dan 866 kekosongan.
Manakala, kekosongan jawatan mengikut gaji pula majoriti gaji yang ditawarkan adalah RM2,000 dan ke bawah iaitu di Lembah Klang.

Walau bagaimanapun, terdapat pekerjaan yang menawarkan gaji di bawah paras gaji minimum iaitu cleaner dengan gaji RM800.

Kekosongan jawatan mengikut industri pula menunjukkan pencapaian tertinggi adalah dari industri wholesale and retail.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Based on statistics, among the highest job vacancies according to category of occupation is technicians & associate professionals, as well as service & sales workers, at 722 and 866 vacancies respectively.

Meanwhile, the statistics for vacancies according to salary saw a majority of jobs with salaries offered from RM2,000 and below in the Klang Valley.
However, there are jobs being offered with salaries below the minimum wage, namely, cleaners with salaries of RM800.

The vacancy according to industry showed highest numbers in the wholesale and retail industries.

GROOMING KERJAYA Sebut sahaja tentang temuduga, sudah pasti perlu ada persediaan yang rapi untuk menghadapinya.
Memahami persediaan yang perlu ada bagi setiap pencarum atau Orang Berinsurans dalam usaha mendapatkan kerjaya yang diingini, Bahagian Perkhidmatan Pekerjaan telah melakukan inisiatif dengan mengadakan Bengkel Grooming Kerjaya.

Bengkel bertujuan memberikan tips dan panduan kepada Orang Berinsurans sebagai persiapan menghadapi sesi temuduga.
Antara kandungan modul dalam bengkel ini adalah persediaan menghadapi temuduga, kaedah menjawab dan bertanya soalan kepada penemuduga, pemakaian yang sesuai dan dokumen yang perlu dibawa ketika menghadiri temuduga.

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– CAREER GROOMING As things stand, when a person is going to be interviewed, he/she must be prepared to face it.
Understanding the preparations needed for each contributor or Insured Person in striving for the career that he/she desires, the Employment Services Division has taken the initiative of organising a Career Grooming Workshop.

The workshop was held with the intention of providing tips and guidance to Insured Persons as preparation in facing interview sessions.
Among the contents of the workshop included preparation in facing interviews, answering and questioning techniques, proper dressing and the documents that need to be brought when attending interviews.

200 LAPORAN TAHUNAN BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA Turut diberi penekanan adalah dari segi penyediaan resume yang betul.
Bengkel ini merupakan usaha dan inisiatif PERKESO dalam membantu Orang Berinsurans agar lebih bersedia menghadapi temuduga dan seterusnya berjaya memperoleh peluang pekerjaan melalui temuduga tersebut.

Bengkel ini telah menarik minat 410 Orang Berinsurans hadir di seluruh negara pada tahun 2018.

Bengkel seumpama ini akan terus diteruskan lagi pada masa akan datang dalam usaha mengembalikan Orang Berinsurans ke alam pekerjaan dengan lebih mudah dan cepat.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Emphasis was also given on the correct preparation of resume.

This workshop is SOCSO’s effort and initiative in helping Insured Persons to be better prepared in attending interviews and subsequently being gainfully employed as a result of such interview.

The workshop was attended by 410 Insured Person nationwide throughout 2018.
Such workshop will continue to be held in the future in the effort to return Insured Persons to gainful employment more easily and quickly.

PROGRAM RETURN TO WORK Program Return To Work (RTW) merupakan program kemudahan pemulihan fizikal yang disediakan kepada Orang Berinsurans PERKESO yang mengalami hilang upaya akibat kecederaan atau penyakit bagi mengembalikan fungsi anggota badan dan seterusnya kembali semula ke alam pekerjaan lebih awal, sihat dan selamat.
Program Return To Work (RTW) telah diperkenalkan oleh PERKESO pada 15 Januari 2007.

Program ini merupakan program pemulihan fizikal yang disediakan kepada Orang Berinsurans PERKESO yang mengalami hilangupaya akibat kecederaan atau penyakit bagi mengembalikan fungsi anggota badan dan seterusnya kembali semula ke alam pekerjaan lebih awal, sihat dan selamat.
Program berteraskan konsep early intervention dan menggunapakai pendekatan biopsikososial iaitu merangkumi aspek biologi, psikologi dan sosiologi dan pendekatan pelbagai kaedah dan disiplin di mana penyediaan perkhidmatan pemulihan yang komprehensif adalah merupakan faktor penting dan utama yang menyumbang dalam proses mempercepatkan proses pemulihan Orang Berinsurans supaya dapat kembali semula dengan cepat dalam keadaan sihat dan selamat.
Pada tahun 2018, seramai 3,829 Orang Berinsurans yang menyertai program ini telah berjaya dipulihkan berbanding seramai 2,658 orang pada tahun 2017.

Sejak program ini dilancarkan, seramai 21,966 peserta telah berjaya dipulihkan dan kembali semula bekerja.

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– RETURN TO WORK PROGRAMME The Return To Work Programme was launched by SOCSO on the 15th of January 2007.
This programme is a physical rehabilitation programme designed for Insured Persons with disabilities arising out of injuries or illnesses to restore their physical and mental capacity as well as facilitate them towards a safe and fast return to work.
The Return To Work Programme is implemented through systematic case management where each case that is eligible and motivated is managed by a Case Manager who acts as a coordinator between the Insured Persons, treating doctor, employer, rehabilitation provider and other parties involved to ensure that barriers and challenges pertaining to employment is addressed in the best manner.
This programme is implemented on the concept of early intervention using a biopsychosocial approach where it comprises of the biological, psychological and social aspects using a multidisciplinary approach where comprehensive rehabilitation which is a the main factor in reducing the disability duration is emphasized in order to enable the Insured Person to return to work in a safe and fast manner.
In 2018, a total of 3,829 Insured Persons who participated in this Programme were successfully rehabilitated as compare 2,658 persons in 2007.

Since the programme was launched, a total of 21,966 Insured Persons have successfully been rehabilitated and returned to work.
201 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA CERTIFIED DISABILITY MANAGEMENT PROFESSIONAL (CDMP) Penggunaan dwi bahasa iaitu bahasa melayu dan bahasa inggeris masih digunakan dalam peperiksaan Certified Disability Management Professional (CDMP) pada tahun 2018.

Ia merupakan tahun kedua Peperiksaan Certified Disability Management Professional (CDMP) dijalankan dalam dwi Bahasa.
Usahasama dengan Social Wellbeing Research Centre (SWRC), Universiti Malaya dalam terjemahan modul dan soalan ke dalam bahasa melayu sejak 2016 masih lagi diteruskan sehingga menarik minat ramai anggota PERKESO seluruh Malaysia untuk menduduki peperiksaan ini.

Kursus CDMP yang telah dijalankan bagi 3 siri dalam tempoh tiga bulan berturut-turut di Wisma PERKESO Kuala Lumpur telah dihadiri seramai 49 calon.
Setelah menjalani kursus persediaan yang intensif, akhirnya seramai 27 calon telah lulus dengan jayanya dalam peperiksaan tersebut dan telah dipersijilkan dengan kelayakan professional.

Di Malaysia, kini terdapat 105 orang yang dipersijilkan dan majoritinya terdiri daripada anggota PERKESO.

Inisiatif ini akan diteruskan lagi pada tahun ini di mana PERKESO telah membuka penyertaan kepada negara jiran.
Contohnya seperti Badan Penyelenggara Jaminan Sosial (BPJS) Ketenagakerjaan dari Indonesia bakal menghantar wakil untuk menduduki peperiksaan pada tahun 2019.

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– CERTIFIED DISABILITY MANAGEMENT PROFESSIONAL (CDMP) Dual language, that is, Bahasa Melayu and the English Language, is still used in the Certified Disability Management Professional (CDMP) examination in 2018.
This is the second year that the examination is conducted in two languages.

The collaboration with the Social Wellbeing Research Centre (SWRC), University of Malaya in translating the module and questions into Bahasa Melayu which has been done since 2016 is still continued.

Having the examination in two languages has attracted more SOCSO staff nationwide to sit for this examination.
The three series of CDMP course held within a period of three consecutive months at Wisma PERKESO in Kuala Lumpur were attended by 49 candidates.

After undergoing an intensive preparatory course, 27 candidates successfully passed the said examination and were awarded professional qualification.

Currently in Malaysia there are 105 certified persons, the majority of which consists of SOCSO staff.
This initiative will be continued this year with SOCSO opening the programme to participants from neighbouring countries.

Bodies such as the Badan Penyelenggara Jaminan Sosial (BPJS) Ketenagakerjaan of Indonesia will be sending their representatives to sit for the examination in 2019.

202 LAPORAN TAHUNAN BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA JALINAN KERJASAMA DENGAN MAJIKAN Program ini bertujuan mewujudkan jalinan kerjasama dengan majikan dalam menggajikan Orang Berinsurans.
Pendekatan yang digunakan adalah dengan bersemuka bersama majikan serta penyampaian taklimat.

Jalinan kerjasama telah berjaya dibina bersama dengan 258 majikan yang terdiri daripada majikan langsung, agensi kerajaan, agensi pekerjaan swasta serta persatuan- persatuan industri sepanjang tahun 2018.

NETWORK OF COOPERATION WITH EMPLOYERS This programme was carried out with the purpose of creating a network of cooperation with employers in employing Insured Persons.
The approach taken was to come face-to-face with employers as well as having briefings with them.

A network of cooperation was built with 258 employers comprising direct employers, government agencies, private employment agencies as well as industry associations throughout 2018.
203 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA PROGRAM TEMUDUGA TERBUKA Program Temuduga Terbuka adalah suatu inisiatif PERKESO membantu pihak majikan selaku pencarum untuk mendapatkan calon-calon pekerja yang bersesuaian.

Program bertujuan membantu Orang Berinsurans dan juga orang awam yang sedang mencari pekerjaan untuk mendapatkan pekerjaan.
Penganjuran Program Temuduga Terbuka anjuran Bahagian Perkhidmatan Pekerjaan, Pejabat SIP sebelum ini telah mendapat sambutan yang amat menggalakkan berdasarkan bilangan kehadiran pencari kerja yang ramai.

Berdasarkan statistik yang diperoleh, sebanyak 82 temuduga terbuka telah diadakan di seluruh negeri di Malaysia.

Manakala hasil temuduga terbuka tersebut, seramai 227 orang yang menyertainya telah kembali bekerja.
Majikan- majikan memberi maklumbalas positif dan berharap PERKESO dapat meneruskan program ini di masa-masa akan datang.

–––––––––––––––––––––––––––––––––––––––––––––––––––– OPEN INTERVIEW PROGRAMME The Open Interview Programme is an initiative by SOCSO to help employers as contributors to find suitable candidates for employment.

This programme is intended to help Insured Persons as well as the public, who are seeking employment.
The programme organised by the Employment Services Division, EIS Office was previously very well-received based on the large number of candidates for employment.

Based on the statistics collected, 82 open interviews were held throughout Malaysia.

As a result of the programme, 227 participants have returned work.

The employers involved had given positive feedback and had expressed their hopes that SOCSO continues this programme in the future.
204 LAPORAN TAHUNAN BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA PROGRAM RETURN TO WORK COORDINATOR (RTWC) Program Return To Work Coordinator kepada majikan-majikan di Malaysia diadakan bertujuan memberi pendedahan kepada majikan mengenai Pengurusan Hilang Upaya.

Pendedahan kepada majikan melaksanakan Program Pengurusan Hilang Upaya yang berkesan sekiranya pekerja mereka ditimpa kemalangan atau mengidap penyakit yang mendorong kepada pengambilan cuti sakit berulang dan berpanjangan.
Matlamat kursus ini adalah untuk mengurangkan kesan ketidakupayaan kepada pekerja-pekerja supaya dapat kembali bekerja dengan cepat dan selamat.

Sasaran kumpulan adalah Ketua Jabatan, Pengurus dan Eksekutif di Bahagian Sumber Manusia dan juga Safety and Health Officer.

Program Return To Work Coordinator telah diperkenalkan pada tahun 2016 dan setiap tahun program ini akan dilaksanakan dalam 3 siri di lokasi-lokasi yang berlainan.
Sepanjang Program Return To Work Coordinator diperkenalkan PERKESO telah memberikan latihan intensif kepada 270 majikan yang berpotensi.

Program RTWC telah dijalankan sebanyak 3 siri iaitu di Melaka, Sabah dan Kuala Lumpur.

Program RTWC di Melaka pada 6 hingga 8 Ogos 2018 di Hotel Mudzaffar telah dihadiri oleh 23 orang peserta daripada 19 majikan.

Manakala di Kota Kinabalu pada 18 hingga 20 September 2018 telah dihadiri oleh 17 orang peserta daripada 10 majikan.
Program pada 9 hingga 11 Oktober 2018 di Hotel Vistana, Kuala Lumpur melibatkan seramai 17 orang peserta daripada 12 majikan.

RETURN TO WORK COORDINATOR (RTWC) PROGRAMME The Return To Work Coordinator Programme was implemented for employers in Malaysia with a view to exposing them to Disability Management.
The programme is to help employers implement effective Disability Management in the event their workers are involved in an accident or contract illnesses that lead to repeated and extended medical leave.

The course is held with the intention of reducing the effects of such disability to workers so that they can return to work quickly and safely.

The target groups consisted of Heads of Departments, Managers and Executives in the Human Resource Division as well as Safety and Health Officers.
This programme was first introduced in 2016 and each year it is held in three series at various locations.

Since its inception, SOCSO has provided intensive training to 270 employers with potential.

Three series of the RTWC programme were held Malacca, Sabah and Kuala Lumpur.

The RTWC programme in Malacca which was held from 6th to 8th August 2018 at Mudzaffar Hotel was attended by 23 participants from 19 employers.
The programme in Kota Kinabalu on 18th to 20th September was attended by 17 participants from 10 employers whereas the programme held from 9th to 11th October 2018 at Vistana Hotel Kuala Lumpur involved 17 participants from 12 employers.

205 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA PROGRAM BANGKIT PERKESO Program Bangkit PERKESO mengisahkan kejayaan peserta Program Return To Work selepas insiden kemalangan dan penyakit.
Sehingga November tahun 2018, seramai 21,858 peserta program RTW telah berjaya dipulihkan dan kembali bekerja melalui pengurusan kes yang efektif.

Peserta yang dibantu itu telah membuktikan bahawa mereka masih berupaya, kompetitif dan mampu menyumbang sesuatu kepada keluarga dan masyarakat.
Program motivasi itu memaparkan cerita 13 episod di mana hos membuat lawatan ke kediaman peserta program RTW untuk bertemu keluarga peserta, menemubual majikan, Pengurus Kes dan juga Ketua Eksekutif PERKESO, Dato’ Sri Dr. Mohammed Azman Bin Dato’ Aziz Mohammed.

Program ini sedikit sebanyak telah memudahkan penonton memahami lebih dekat program RTW yang dijalankan.
Selain itu, lakon semula kejadian kemalangan yang menimpa 13 peserta berkenaan turut dipaparkan bagi memberi lebih kefahaman atas apa yang telah menimpa mereka.

Program tersebut telah ditayangkan bermula 21 Disember 2018 di saluran Astro Ria pada jam 9.00 malam.

“BANGKIT PERKESO” PROGRAMME The “Bangkit PERKESO” programme tells the success stories of the Return To Work participants after accidents and illnesses.
As at November 2018, a total of 21,858 RTW programme participants were successfully rehabilitated and returned to gainful employment through effective case management.

The participants showed that they were still capable, competitive and able to contribute to their families and communities.

The motivational programme comprised 13 episodes where the host visited the homes of RTW programme participants to meet their families.
Interviews were also conducted with employers, Case Managers as well as the Chief Executive of SOCSO, Dato’ Sri Dr. Mohammed Azman Bin Dato’ Aziz Mohammed.

The programme, in a way, enabled viewers to better understand the RTW programme carried out.

In addition, the accidents involving the relevant 13 participants were re-enacted to give better understanding of what had befallen them.
The programme was aired beginning from 21st December 2018 on Astro Ria at 9.00 p.m. 206 LAPORAN TAHUNAN BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA PROGRAM DISABILITY EQUALITY TRAINING (DET) Program ‘Disability Equality Training (DET)’ diadakan oleh PERKESO untuk mewujudkan kesedaran kepada majikan mengenai ‘Disability Equality’ dengan objektif mewujudkan tenaga kerja yang lebih inklusif dan seragam.
DET ialah pendidikan ketidakupayaan yang memudahkan para peserta mempelajari sebab dan mekanisme yang menyebabkan ketidakupayaan tersebut iaitu (pengecualian sosial, pembatasan penyertaan dan diskriminasi) yang juga menjadi agen perubahan untuk mewujudkan masyarakat yang inklusif dan proaktif.

Program ini menggunakan kaedah Facilitated Participatory Learning (FPL) yang membolehkan peserta mendalami dan memahami subjek dengan cara yang terbaik.
Antara kandungan yang diliputi dalam program ini ialah Melumpuhkan Halangan, Membolehkan Penyelesaian, Perbandingan antara Model Sosial dan Model Individu serta Menganalisa Halangan Sosial.

Sepanjang bulan Julai hingga September 2018, PERKESO telah menganjurkan Bengkel ‘Disability & Equality Training: Towards Inclusion and Diversity’ bertempat di Kuala Lumpur, Selangor, Pulau Pinang dan Kedah.
Penganjuran bengkel untuk memberi pendedahan kepada majikan mengenai ketidakupayaan yang dialami oleh pekerja yang disebabkan oleh kecederaan atau penyakit dan bagaimana majikan dapat membantu dalam mengatasi masalah ketidakhadiran pekerja akibat kecederaan atau penyakit.

Maklumbalas dan sambutan yang diberikan oleh pihak majikan daripada bengkel yang diadakan amat menggalakan.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– DISABILITY EQUALITY TRAINING (DET) PROGRAMME The Disability Equality Training (DET) programme was held by SOCSO raise awareness among employers of ‘Disability Equality’ with the objective of producing a workforce that is more inclusive and standardised.
DET is disability education that facilitates participants in learning and cause and mechanisms causing such disability, namely, social exclusion, participation restriction and discrimination, thus becoming a change agent in creating a society that is inclusive and proactive.

This programme adopts the Facilitated Participatory Learning (FPL) method enabling participants to understand the subject in-depth, in the best manner.
Among the contents covered include Disabling Obstruction, Facilitating Resolution, Comparison between Social Model and Individual Model, as well as Analysing Social Obstruction.

Throughout the months of July to September 2018, SOCSO held the ‘Disability & Equality Training: Towards Inclusion and Diversity’ workshops in Kuala Lumpur, Selangor, Pulau Pinang and Kedah.
The workshops were organised to expose employers to the disability experienced by workers resulting from injuries or illnesses and the ways in which an employer can help overcome the problem of worker absence due to injury or illness.

The feedback and response given by the employers resultin from the workshops held was very encouraging.
207 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA PUSAT REHABILITASI PERKESO TUN ABDUL RAZAK Sejak beroperasi pada tahun 2014 sehingga 2018, seramai 3,412 orang pekerja telah menerima rawatan pemulihan di Pusat Rehabilitasi PERKESO Tun Abdul Razak dan lebih daripada 2,000 orang telah berjaya kembali bekerja.
Pekerja yang berjaya dipulihkan dan kembali bekerja ini bukan sahaja dapat menjana pendapatan untuk diri sendiri dan keluarga, malahan dapat menyumbang kembali kepada produktiviti dan ekonomi negara.

Kejayaan ini merupakan satu pencapaian yang sungguh membanggakan buat PERKESO dalam memberi perlindungan terbaik kepada semua pencarum.
Reka bentuk bangunan salutogenik serta perkhidmatan rehabilitasi fizikal dan vokasional yang komprehensif di bawah satu bumbung menjadikan Pusat Rehabilitasi ini sangat unik dan mendapat pelbagai pengiktirafan antrabangsa seperti FIABCI World Prix d'Excellence Awards 2018 - World Gold Winner (Purpose Built Category).
Demi meningkatkan kualiti perkhidmatan rehabilitasi dan mengoptimumkan pemulihan pesakit, latihan yang berterusan bagi pasukan multidisiplin sentiasa diadakan seperti kursus “Diploma in Modern Orthopaedic Medicine (Cyriax)” dan Bobath.

Peralatan berteknologi tinggi dan terkini seperti peralatan neurorobotik Cyberdyne Hybrid Assistive Limb (HAL) Robot Suit dari Jepun turut dibawa masuk dan disediakan bagi rawatan pesakit.
Sudah pasti dengan kesemua kejayaan ini, Pusat Rehabilitasi PERKESO Tun Abdul Razak telah meletakkan penanda aras baharu dalam perkhidmatan rehabilitasi di Malaysia serta rantau Asia.

Ramai delegasi dari dalam dan luar negara datang melawat Pusat ini untuk berkongsi ilmu serta kepakaran.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TUN ABDUL RAZAK SOCSO REHABILITATION CENTRE Since Tun Abdul Razak SOCSO Rehabilitation Centre (TRRC) began its operations in 2014 until 2018, a total of 3,412 workers have received rehabilitation treatment at the centre and more than 2,000 people have successfully returned to work.
Workers who have recovered and returned to work will not only generate income for themselves and their families but also able to contribute to the country's productivity and economy.

This success is a great achievement for SOCSO in providing the best protection to all contributors.
The Center has won various international recognition such as FIABCI World Prix d'Excellence Awards 2018 - World Gold Winner (Purpose Built Category) for its unique salutogenic building design and comprehensive physical and vocational rehabilitation services offered under one roof.
In order to improve the quality of rehabilitation services and optimise patient rehabilitation, continuous training for the multidisciplinary team was conducted such as the "Diploma in Modern Orthopedic Medicine (Cyriax)" and Bobath courses.

High-tech and state- of-the-art equipment such as Cyberdyne Hybrid Assistive Limb (HAL) Robot Suit from Japan are also available and provided for patient treatment.
Hence, with all these achievements, TRRC has placed a new benchmark in rehabilitation services for Malaysia and the Asian region.

Many delegates from within and outside the country visit the Center to share knowledge and expertise in the field.
208 LAPORAN TAHUNAN BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA PUSAT REHABILITASI PERKESO MENERIMA PENGIKTIRAFAN Fiabci World Prix D'excellence Awards 2018 - World Gold Winner (Purpose Built Category) Satu anugerah yang berprestij untuk reka bentuk bangunan salutogenik, inklusif, konsep bangunan hijau, sejagat, dan biopsikososial yang bertaraf antarabangsa dalam menawarkan perkhidmatan rehabilitasi komprehensif di bawah satu bumbung.
Majlis penganugerahan ini telah diadakan di Dubai pada 1 Mei 2018.

–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– RECOGNITION FOR SOCSO REHABILITATION CENTRE Fiabci World Prix D'excellence Awards 2018 - World Gold Winner (Purpose Built Category) A prestigious award for the salutogenic, inclusive, green, universal, and biopsychosocial building designs of international standards in offering comprehensive rehabilitation services under one roof.
The award ceremony was held in Dubai on 1st May 2018.

WORLD CLASS FACILITY WITH WORLD CLASS PEOPLE!

Satu lagi pencapaian bersejarah buat Pusat Rehabilitasi PERKESO Tun Abdul Razak (PRPTAR) apabila berjaya memenangi dua anugerah AIA Vitality, iaitu Malaysia’s Healthiest Employer (Winner) & Healthiest Workplace (Highly Commended) pada 26 November 2018 untuk amalan budaya kerja yang positif dan sihat dalam memberikan perkhidmatan yang bertaraf antarabangsa.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– WORLD CLASS FACILITY WITH WORLD CLASS PEOPLE!

Another historic achievement for Tun Abdul Razak SOCSO Rehabilitation Centre (TRRC) when it won two AIA Vitality Awards, Malaysia's Healthiest Employer (Winner) & Healthiest Workplace (Highly Commended) on 26th November 2018, for a positive and healthy work culture in providing world class services.
209 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA MELESTARIKAN KECEMERLANGAN PUSAT REHABILITASI PERKESO Kursus Diploma in Modern Orthopaedic Medicine (Cyriax) Lanjutan Kursus "Diploma in Modern Orthopaedic Medicine (Cyriax)" anjuran bersama antara The European Teaching Group of Orthopaedic Medicine (ETGOM) dengan Pusat Rehabilitasi PERKESO Tun Abdul Razak telah diadakan dari 1 - 7 Mei 2018.
Peserta dapat mempelajari dengan lebih mendalam tentang teknik Cyriax untuk merawat pesakit yang mengalami masalah Musculoskeletal (MSD).

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– CONTINUING THE SUCCESS OF THE SOCSO REHABILITATION CENTRE Diploma in Modern Orthopedic Medicine (Cyriax) Course Advanced Course “Diploma in Modern Orthopedic Medicine (Cyriax)” was held from 1st to 7th May 2018 at Tun Abdul Razak SOCSO Rehabilitation Center (TRRC).
The course was jointly organised by The European Teaching Group of Orthopedic Medicine (ETGOM) and TRRC.

Participants gained knowledge of the Cyriax techniques to treat patients with Musculoskeletal (MSD) problems.

210 KURSUS “CERTIFIED BASIC BOBATH” PERTAMA DI MALAYSIA Kursus yang julung kali ini telah diadakan pada 2 - 20 April 2018.

Perserta berpeluang mempelajari teknik Bobath dalam rehabiltasi neurologi untuk meningkatkan tahap rawatan kepada pesakit yang mempunyai masalah neurologi.
PERALATAN CYBERDYNE HYBRID ASSISTIVE LIMB (HAL) ROBOT SUIT Seminar Peralatan Cyberdyne Hybrid Assistive Limb (HAL) Robot Suit yang dihasilkan oleh Cyberdyne Inc., Jepun telah diadakan pada 19 September 2018.

Tujuan seminar ini adalah untuk memperkenalkan penggunaan HAL Robot Suit, iaitu peralatan teknologi neurorobotik jenis cyborg yang pertama di dunia untuk membantu pesakit yang mengalami kelumpuhan atau kelemahan anggota kaki akibat kecederaan saraf atau otak agar dapat berjalan semula.
–––––––––––––––––––––––––––––––––––––––––––––––––––– CYBERDYNE HYBRID ASSISTIVE LIMB (HAL) EQUIPMENT ROBOT SUIT A Cyberdyne Hybrid Assistive Limb (HAL) Equipment Robot Suit Seminar was held on 19th September 2018 at TRRC by representatives from Cyberdyne Inc. Japan.

The objective of the seminar is to introduce the use of HAL Robot Suit, the world's first cyborg neurorobotic technology equipment that can help patients with paralysis or weakness of limbs due to nerves or brain injuries to move again.
LAPORAN TAHUNAN BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA THE FIRST CERTIFIED BASIC BOBATH COURSE IN MALAYSIA This first-ever course was held on 2nd to 20th April 2018.

The participants had the opportunity to learn Bobath's technique to treat patients with neurological problems.

With this new skill, the quality of service to SOCSO’s insured persons can be improved.
211 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA MEMORANDUM OF UNDERSTANDING (MOU) SIGNING CEREMONY BETWEEN SOCSO AND FUJITSU (M) SDN.

BHD.

A Memorandum of Understanding (MoU) Signing Ceremony between SOCSO and Fujitsu (M) Sdn.

Bhd.

was held on 2nd July 2018.


This MoU involved cooperation in the field of Digital Co- Creation, Artificial Intelligence (AI), the Internet of Things (IoT), and Cloud and Security to transform Tun Abdul Razak SOCSO Rehabilitation Centre (TRRC) into a modern and digitalised operating center and to improve the daily operation system and the quality of services.

212 MEMORANDUM PERSEFAHAMAN (MoU) ANTARA PERKESO DENGAN FUJITSU (M) SDN.

BHD.
BHD.

Majlis Menandatangani Memorandum Persefahaman (MoU) antara PERKESO dengan Fujitsu (M) Sdn.

Bhd.

telah diadakan di Pusat Rehabilitasi PERKESO pada 2 Julai 2018.

MoU ini melibatkan kerjasama dalam bidang Digital Co-Creation, Artificial Intelligence (AI), the Internet of Things (IoT), dan Cloud and Security untuk membangunkan Pusat Rehabilitasi PERKESO Tun Abdul Razak sebagai sebuah pusat operasi yang moden dan berdigital, menambahbaikkan sistem operasi harian dan meningkatkan kualiti perkhidmatan.
SUKAN INTEGRASI REHAB 2018 Program sukan integrasi Rehab telah diadakan sepanjang bulan November 2018 yang melibatkan penyertaan bersama antara anggota dan Orang Berinsurans.

Pelbagai jenis sukan telah dipertandingkan seperti bowling, badminton, bola tampar, karom dan dart.

Aktiviti sukan ini dilihat sebagai medium penyatuan antara anggota dan Orang Berinsurans di samping memupuk aktiviti kesukanan dan gaya hidup sihat.
–––––––––––––––––––––––––––––––––––––––––––––––––––– REHAB SPORTS INTEGRATION The Rehab Sports Integration programme was held throughout the month of November 2018 involving participation from the staff and insured persons.

Various sports activities were competed such as bowling, badminton, volleyball, carom and darts.

The programme was able to promote social integration between staff and the insured persons as well as cultivating sports activities and a healthy lifestyle.
LAPORAN TAHUNAN BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA PROMOSI KESIHATAN Pada tahun 2018, sejumlah 22,276 orang pencarum PERKESO dilaporkan mengalami keilatan atau meninggal dunia disebabkan oleh penyakit tidak berjangkit / Non Communicable Diseases (NCD); dengan purata 61 kes dilaporkan kepada PERKESO setiap hari.

Tuntutan bagi pencen ilat dan pencen penakat yang disebabkan oleh NCD terus meningkat saban tahun.
Dalam tempoh antara tahun 2010 hingga tahun 2018, kes yang dilaporkan untuk pencen ilat dan pencen penakat akibat NCD telah meningkat lebih daripada 50%.

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– HEALTH PROMOTION In 2018, a total of 22,276 SOCSO contributors were reported to have experience invalidity or have passed away due to Non Communicable Diseases (NCD), with an average of 61 cases reported to SOCSO each day.
Claims for invalidity pension and survivors’ pension caused by NCD continued to increase each year.

In the period between 2010 and 2018, the cases reported for invalidity pension and survivors’ pension due to NCD increased by more than 50%.

BAUCAR PROGRAM PEMERIKSAAN KESIHATAN (HSP) Seramai 541,855 orang pekerja telah menjalani pemeriksaan kesihatan sehingga 31 Disember 2018 dan daripada jumlah tersebut, 134,054 orang wanita telah menjalani pemeriksaan mamogram.
Pemeriksaan kesihatan ini melibatkan perbelanjaan sejumlah RM3 juta bagi tahun 2018.

Hasil daripada program ini mendapati sebanyak 69% pencarum PERKESO tidak pernah menjalani pemeriksaan kesihatan.

Angka ini menunjukkan tahap kesedaran golongan pekerja berkenaan penjagaan kesihatan masih di tahap yang rendah.

Selain itu, analisa mendapati 73% daripada pencarum mempunyai masalah berat badan.

9% menghidapi kencing manis, 27% menghidapi tekanan darah tinggi dan 62% mempunyai kadar kolesterol tinggi.
Pada tahun 2018, sebanyak 390 program telah dijalankan di Pejabat PERKESO dan seramai 7,887 orang pekerja telah mengambil peluang menjalani pemeriksaan kesihatan melalui program ini.

Memandangkan penggunaan baucar HSP yang masih rendah dan bagi menggalakkan lebih ramai pekerja untuk tampil menjalani pemeriksaan kesihatan, PERKESO telah melanjutkan tempoh sah penggunaan baucar yang diedarkan daripada tahun 2013 hingga 2018 kepada tahun 2019.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– HEALTH SCREENING PROGRAMME (HSP) VOUCHER A total of 541,855 workers have undergone health screening as at 31st December 2018 and of the total, 134,054 women underwent mammograms.

This health screening programme involved an expenditure amounting to RM3 million in the year 2018.

As a result of this programme, it was found that 69% of SOCSO contributors had never undergone health screening.
This number showed a low level of awareness among workers concerning healthcare.

In addition, analysis found that 73% of contributors had weight problems.

9% suffer from diabetes whilst 27% suffer from high blood pressure.

62% of contributors have high cholesterol levels.

IN 2018, 390 programmes were carried out at SOCSO office and 7,887 workers took the opportunity to undergo health screening under this scheme.
In view of the low level of HSP voucher utilisation and to encourage more workers to undergo health checks, SOCSO extended the validity period of the vouchers distributed from 2013 to 2018, up to 2019.

213 WORKPLACE HEALTH PROMOTION PROGRAM (WHP) PERKESO telah bekerjasama dengan pelbagai agensi bagi menjalankan program ini di premis-premis majikan.
Antara agensi yang terlibat adalah Kementerian Kesihatan Malaysia melalui Program KOSPEN Plus, Institut Keselamatan dan Kesihatan Pekerjaan Negara / National Institute of Occupational Safety and Health (NIOSH) dan Malaysian Society for Occupational Safety and Health (MSOSH).

Sejak diperkenalkan, PERKESO telah berjaya menjalankan Program WHP di 50 majikan di sekitar Lembah Klang.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– WORKPLACE HEALTH PROMOTION PROGRAMME (WHP) SOCSO, with the cooperation of various agencies, conducted this programme on the premises of employers.

Among the agencies involved include the Ministry of Health Malaysia, through the KOSPEN Plus Programme, National Institute of Occupational Safety and Health (NIOSH) and Malaysian Society for Occupational Safety and Health (MSOSH).
Since introduction, SOCSO had successfully conducted the Workplace Health Programme (WHP) with 50 employers around the Klang Valley.
PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA Program WHP oleh NIOSH di City Facilities Management WHP Programme by NIOSH at the City Facilities Management SISTEM VOUCHERLESS HSP Bagi memberikan kemudahan kepada pekerja untuk menjalani pemeriksaan kesihatan, PERKESO telah menambah baik program ini dengan memperkenalkan Sistem Voucherless HSP.
Sistem ini telah mula diperkenalkan pada bulan September 2018 dengan mengguna pakai perkhidmatan pesanan ringkas (SMS).

Pekerja tidak lagi perlu menggunakan baucar secara fizikal, mereka hanya perlu mendapatkan nombor baucar melalui SMS dan terus hadir ke klinik untuk menjalani pemeriksaan kesihatan.

–––––––––––––––––––––––––––––––––––––––––––– HSP VOUCHERLESS SYSTEM In order to facilitate workers undergoing health screenings, SOCSO has improved the programme by introducing the HSP Voucherless System.
The system, using short messageing service (SMS), was first introduced in September 2018.

Workers no longer need to use physical vouchers.

Instead, they only need to obtain voucher numbers via SMS and present themselves at the clinic to undergo health screening.
214 LAPORAN TAHUNAN BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA PROGRAM SOKONGAN KESELAMATAN PERJALANAN PERKESO telah berkerjasama dengan MIROS (Malaysian Institute of Road Safety Research) dalam membangunkan Commuting Safety Support Program (CSSP) berdasarkan garis panduan SIRIM Standard 2014 “Good Practices in Implementing Commuting Safety Management” untuk membantu industri melaksanakan program pencegahan kemalangan perjalanan menerusi majikan kepada semua pekerja.
Program CSSP juga merupakan Inisiatif Transformasi KSM Tahun 2018 bagi mempromosikan kesejahteraan pekerja (Wellbeing of the Employees) dan juga memupuk budaya Good commuting safety Management kepada pihak majikan.

Program ini dilaksanakan melalui tiga fasa.

Fasa pertama adalah Train The Trainer, kedua program intervensi dan ketiga adalah penilaian program.

Program ini mensasarkan kepada golongan pekerja yang berulang alik ke tempat kerja menggunakan motosikal.
Melalui Program CSSP ini, telah melatih seramai 1,723 fasilitor dan 2,249 pekerja menerusi 95 majikan seluruh negara.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– COMMUTING SAFETY SUPPORT PROGRAMME SOCSO collaborated with the Malaysian Institute of Road Safety Research (MIROS) in developing the Commuting Safety Support Programme (CSSP) based on the SIRIM Standard 2014 guidelines “Good Practices in Implementing Commuting Safety Management”, to help the industry in implementing commuting accident prevention programmes through employers to all workers.
The CSSP programme is a Transformation Initiative for the Ministry of Human Resources in 2018, to promote the wellbeing of employees as well as to enculturate good commuting Safety Management among employers.

This programme was implemented in three phases.

The first phase was the Train the Trainer programme whilst the second phase was an intervention programme.

The third phase was evaluation.

This programme targeted workers who commute to the workplace by motorcycle.
Through this CSSP programme, 1,723 facilitators and 2,249 workers through 95 employers nationwide were trained.
215 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA KEMPEN PERJALANAN SELAMAT KE TEMPAT KERJA PERINGKAT KEBANGSAAN 2018 Pada Tahun 2018, PERKESO telah bekerjasama dengan Prasarana Malaysia Berhad yang amat komited untuk berkerjasama dengan kerajaan dalam memberikan kesedaran serta mengurangkan kadar kemalangan dalam kalangan para pekerja yang merupakan aset paling berharga kepada organisasi dan negara.
Objektif kempen adalah untuk memberi penekanan kepada keperluan tindakan pencegahan sebagai asas kepada perlindungan keselamatan sosial pekerja serta memberi tumpuan khusus kepada tindakan pencegahan kemalangan perjalanan sebagai keutamaan di dalam program pencegahan.

Selain daripada itu bagi menyampaikan mesej Keselamatan dan Kesihatan Pekerjaan (KKP) dan perjalanan selamat dengan lebih berkesan kepada pekerja di bawah perlindungan PERKESO.
Kempen seperti ini turut diadakan menerusi program Advokasi oleh pejabat-pejabat PERKESO seluruh negara dengan sasaran sektor perkhidmatan dan pembuatan yang telah mencatatkan peningkatan dalam trend kemalangan perjalanan.

Beberapa majikan besar dalam sektor yang terpilih juga didapati telah tersenarai dalam kelompok 100 majikan yang mempunyai kemalangan perjalanan tertinggi.
Melalui program advokasi yang telah dilaksanakan oleh di Pejabat PERKESO sebanyak 430 program telah berjaya dilaksanakan dan sehingga November 2018 sebanyak 224 majikan yang mengikuti program advokasi telah mencatat penurunan kadar kemalangan melebihi 10%.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– SAFETY TO WORKPLACE NATIONAL CAMPAIGN 2018 In 2018, SOCSO collaborated with Prasarana Malaysia Berhad, a company seriously committed to working with the government in raising awareness of as well as reducing the rate of accident among workers who are the most valuable asset to an organisation and the company.
The objective of the campaign is to emphasise on the need for preventive action as a basis for employees’ social security protection as well as giving particular focus on prevention of commuting accident as priority in such prevention programmes.

The campaign is also intended to deliver the Occupational Safety and Health as well as safe commuting message more effectively to employees under the protection of SOCSO.
Such campaigns were also conducted through Advocacy programmes by SOCSO offices nationwide with SOCSO’s targets based on the services and manufacturing sectors that recorded an increasing trend in commuting accidents.

Several major employers in the chosen sectors were found to be listed in the group of 100 employers with the highest record of commuting accidents.
Through the advocacy programmes implemented by SOCSO offices, the year 2018 showed an increase of 430 programmes wherein as at November 2018, 224 employers that underwent the advocacy programme recorded a decrease in accidents by more than 10%.
216 LAPORAN TAHUNAN BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA SOROTAN AKTIVITI DAN PROGRAM MEMPROMOSI KESELAMATAN DAN KESIHATAN PEKERJAAN Workplace Health Promotion Seminar di Hotel Seri Pacific, Kuala Lumpur Workplace Health Promotion Seminar telah diadakan pada 1 Mac 2018 bertempat di Hotel Seri Pacific, Kuala Lumpur.
Seminar bertujuan bagi memberi pendedahan kepada majikan dan pekerja mengenai status kesihatan pekerja di Malaysia yang dilihat semakin meruncing saban tahun akibat daripada gejala Penyakit Tidak Berjangkit yang disebabkan oleh amalan gaya hidup tidak sihat.

Turut diadakan Activ@Work Challenge 2018 Award Ceremony bagi memberi penghargaan kepada pemenang-pemenang Activ@Work Challenge yang telah diadakan pada bulan September hingga November 2018 yang lalu.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– SUMMARY OF ACTIVITIES AND PROGRAMMES PROMOTE OCCUPATIONAL SAFETY AND HEALTH Workplace Health Promotion Seminar at Hotel Seri Pacific, Kuala Lumpur The Workplace Health Promotion Seminar was held on 1st March 2018 at the Seri Pacific Hotel, Kuala Lumpur.
The seminar was held with an intention to expose employers and employees to the health status of employees in Malaysia that had deteriorated over the years due to Non-Communicable Diseases (NCD) resulting from an unhealthy lifestyle.

The Actv@Work Challenge 2018 Award Ceremony was also held to give recognition to winners of the Activ@Work Challenge which was carried out from September to November 2018.
MALAYSIA COMMUTING ACCIDENT AND ROAD SAFETY SEMINAR (MYCARSS 2018) Malaysia Commuting Accident and Road Safety Seminar (MYCARSS 2018) dengan tema “Membina Budaya Keselamatan Perjalanan Ke Arah Vision Zero” di Putrajaya International Convention Centre (PICC), Putrajaya yang telah dirasmikan oleh YB.

M. Kulasegaran, Menteri Sumber Manusia pada bulan Jun 2018.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– MALAYSIA COMMUTING ACCIDENT AND ROAD SAFETY SEMINAR (MYCARSS 2018) Malaysia Commuting Accident and Road Safety Seminar (MYCARSS 2018) with the theme, “Fostering Commuting Safety Culture Towards Vision Zero” was held at the Putrajaya International Convention Centre (PICC), Putrajaya officiated by YB M. Kulasegaran, Minister of Human Resource in June 2018.
217 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA PROGRAM STEP IT UP PERKESO Activ@Work CHALLENGE Program Step It Up PERKESO diadakan khas untuk anggota PERKESO dalam menggalakkan anggota menjalani kehidupan aktif walaupun berada di tempat kerja.

Program ini diadakan selama dua bulan pada bulan Julai dan Ogos 2018.

Program ini telah mendapat penyertaan daripada 715 orang anggota sepanjang tempoh dua bulan diadakan.
Activ@Work Challenge diadakan selama tiga bulan bermula bulan September hingga November 2018.

Program ini merupakan program yang berkonsepkan cabaran dengan bergiat aktif melakukan aktiviti fizikal seperti berjalan kaki, berlari dan bersenam.

Program ini dianjurkan khas kepada golongan majikan dan pekerja di seluruh Malaysia.

Sebanyak 169 majikan telah menyertai program ini.


––––––––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––––––––––––––––––––––––––––– SOCSO STEP IT UP PROGRAMME Activ@Work CHALLENGE The SOCSO Step It Up programme was held especially for the SOCSO staff, encouraging them to live active daily lives even at the work place.

This programme was held for a period of two months, from July to August 2018.

715 SOCSO staff participated in the two-month programme.
The Activ@Work Challenge was held over three months beginning from September to November 2018.

The programme carried the concept of a challenge in doing physical activities such as walking, running and exercising.

This programme was specifically organised for employers and employees throughout Malaysia.

A total of 169 employers participated in the programme.
KEMPEN PERJALANAN SELAMAT KE TEMPAT KERJA PERINGKAT KEBANGSAAN PERKESO PERKESO SAFETY TO WORKPLACE NATIONAL CAMPAIGN 2018 Kerjasama PERKESO dengan Prasarana Malaysia Berhad dalam Kempen Perjalanan Selamat ke Tempat Kerja 2018.

Collaboration between PERKESO and Prasarana Malaysia Berhad in the Safety to Workplace Campaign 2018.

218 LAPORAN TAHUNAN BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA KEMPEN KESEDARAN KESELAMATAN JALAN RAYA BERSAMA PDRM Kempen dilancarkan oleh YDH.
Tan Sri Dato’ Sri Noor Rashid bin Ibrahim, Timbalan Ketua Polis Negara di Denso Malaysia Sdn Bhd.

–––––––––––––––––––––––––––––––––––––––––––––––––––– ROAD SAFETY AWARENESS CAMPAIGN WITH PDRM Launching ceremony by YDH.

Tan Sri Dato’ Sri Noor Rashid bin Ibrahim, Deputy Inspector-General of Police at Denso Malaysia Sdn Bhd.
BRINGING SOCSO CLOSER TO THE PEOPLE Opening of New Office SOCSO remains committed in continuing to get close to the people through initiatives in expanding its network of services by opening new offices in strategic locations with a view to enabling clients’ access in dealing with the organisation.

In 2018, SOCSO opened a new office in Tanjung karang, Selangor which commenced operations on 1st October 2018.

To date, SOCSO has 54 offices nationwide.


The opening of such new offices across borders is part of the organisation’s noble efforts in getting closer to the people to provide the best services.

219 PROGRAM MERAKYATKAN PERKESO Pembukaan Pejabat Baharu PERKESO komited mendekati rakyat menerusi inisiatif meluaskan jaringan perkhidmatan dengan pembukaan pejabat baharu di lokasi-lokasi strategik yang bertujuan untuk memudahkan akses kepada pelanggan berurusan dengan PERKESO.
Pada tahuan 2018, PERKESO telah membuka pejabat baharu di Tanjung Karang, Selangor dan mula beroperasi pada 1 Oktober 2018.

Kini PERKESO telah mempunyai 54 pejabat di seluruh negara.

Pembukaan pejabat- pejabat baharu PERKESO merentasi sempadan merupakan usaha murni mendekati rakyat untuk memberi perkhidmatan terbaik kepada rakyat.
PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA CONNECTING CUSTOMERS PROGRAMME PERKESO sentiasa komited bagi menyediakan perkhidmatan terbaik untuk memenuhi kehendak dan ekspektasi pelanggan.
Justeru, Connecting Customers Programme (CCP) telah dilaksanakan bertujuan memberi informasi kepada pihak berkepentingan seperti majikan, pekerja, persatuan dan kesatuan berkenaan kedudukan dana PERKESO, skim yang sedang dilaksanakan dan cadangan perluasan perlindungan baharu.
Di samping mendapatkan maklum balas daripada wakil- wakil Kongres Kesatuan Sekerja Malaysia (MTUC), Persatuan Pekilang-Pekilang Malaysia (FMM) dan Persatuan Majikan Majikan Malaysia (MEF) dan pihak berkepentingan semasa sesi forum dan melalui borang soal selidik.

Program ini telah berjaya dilaksanakan di 13 lokasi di seluruh negara mulai 19 Julai hingga 13 Disember 2019.

Sebanyak 1,430 peserta telah menghadiri program yang telah dianjurkan.
CONNECTING CUSTOMERS PROGRAMME SOCSO is always committed in providing services to meet the requirements and expectation of its clients.

Hence, the Connecting Customers Programme (CCP) was implemented with a view to providing information to stakeholders such as employers, employees, associations and unions regarding the status of SOCSO’s funds, the schemes being implemented and proposals for expansion of new protection schemes.
In addition, feedback was obtained from representatives of the Malaysian Trade Union Congress (MTUC), the Federation of Malaysian Manufacturers (FMM) and the Malaysian Employers Federation (MEF) as well as other stakeholders during forums and through survey questionnaires.

This programme was carried out at 13 locations nationwide from 19th July to 13th December 2019.

A total of 1,430 participants attended the sessions organised.
Semasa sesi forum, pihak MTUC, FMM dan MEF terdiri daripada pengurusan tertinggi iaitu YBhg.

Datuk Abdul Halim Mansor (MTUC), YBhg Datuk Hj.

Shamsuddin Bardan (MEF), YBrs.

Dr Michael Chiam Tow Hui (MEF), YBrs.

Dr May Luwe (FMM) dan semua wakil telah memberikan respon yang amat positif di mana mereka sentiasa menyokong usaha yang dilaksanakan oleh Kerajaan dan PERKESO ke arah penambahbaikan perkhidmatan yang disediakan.
During the forum sessions, representatives from MTUC, FMM and MEF comprising their top management, namely, YBhg.

Datuk Abdul Halim Mansor (MTUC), YBhg.

Datuk Hj.

Shamsuddin Bardan (MEF), YBrs.

Dr. Michael Chiam Tow Hui (MEF), YBrs.

Dr. May Luwe (RMM) and all other representatives gave very positive response in that they always support the efforts taken by the Government and SOCSO towards improving the services provided.
Daripada 1,430 peserta yang hadir ke program ini, sebanyak 95.4% telah memberi maklum balas terhadap borang soal selidik yang telah diedarkan.

Analisis maklum balas menunjukkan bahawa majoriti peserta memahami objektif program ini dilaksanakan.
Secara keseluruhannya, sebanyak 65.6% responden prihatin terhadap kedudukan dana PERKESO, 89.3% responden bersetuju faedah yang disediakan oleh PERKESO di bawah Sistem Insurans Pekerjaan dan sebanyak 95.7% responden bersetuju agar PERKESO memperluaskan perlidungan bagi kemalangan diluar waktu kerja.

Of the 1,430 participants who attended the programme, 85.4% gave feedback on the survey questionnaire distributied.
An analysis of the feedback showed that a majority of the participants understood the objectives for which the programme was held.

Overall, 65.6% of the respondents were conscientious of the status of SOCSO’s funds, 89.3% of the respondents agreed with the benefits provided by SOCSO under the Employment Insurance System and 95.7% of the respondents agreed for SOCSO to extend protection to accidents occurring outside of working hours.
220 LAPORAN TAHUNAN BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA SOCIAL SYNERGY PROGRAMME ‘Poweful Synergy, Prosperous People’ Financial issues are universal.

Weak financial planning and overspending are the main contributors to the problem of indebtedness.

Among the complaints oft received by SOCSO is the failure of Insured Persons or SOCSO benefit recipients in managing their pension funds.
Being concerned and sensitive to such issues, the Customer Relationship Management has taken a proactive approach by taking initial steps through its meeting with the Credit Counselling and Management Agency (AKPK) on 9th March 2018 at Wisma PERKESO Kuala Lumpur.

The meeting resulted in the realisation of the Social Synergy programme to fulfil the aspirations of the people of Malaysia in general, and the SOCSO benefit recipients in particular.
This Programme is the first comprehensive and systematic social security platform.

It brings together seven other agencies such as GIATMARA, Amanah Ikhtiar Malaysia (AIM), Malaysia Digital Economy Corporation (MDEC), Department of Labour Peninsular Malaysia and the Federal Territory Islamic Council, in addition to SOCSO and AKPK at its core.

Throughout 2018, three sessions of the programme were conducted involving 500 prospects from strategic partner agencies.
221 PROGRAM SOCIAL SYNERGY ‘Sinergi Perkasa, Rakyat Sejahtera’ Isu kewangan merupakan isu sejagat.

Perancangan kewangan yang lemah dan tabiat berbelanja tidak mengikut kemampuan penyumbang utama penyebab masalah keberhutangan.

Antara aduan yang kerap diterima PERKESO adalah kegagalan Orang Berinsurans atau penerima faedah PERKESO menguruskan kewangan pencen mereka.
Prihatin dan peka, Pengurusan Perhubungan Pelanggan mengambil pendekatan proaktif dengan mengorak langkah pertama menerusi perjumpaannya dengan Agensi Kaunseling Dan Pengurusan Kredit (AKPK) pada 9 Mac 2018 di Wisma PERKESO Kuala Lumpur.

Hasilnya, Program Social Synergy direalisasikan sebagai memenuhi aspirasi semua penerima faedah PERKESO khususnya dan rakyat Malaysia amnya.

Program ini merupakan platform keselamatan sosial yang pertama, komprehensif dan bersistematik.
Ia menggabungkan tujuh agensi lain seperti GIATMARA, Amanah Ikhtiar Malaysia (AIM), Malaysia Digital Economy Corporation (MDEC), Jabatan Tenaga Kerja Semenanjung Malaysia (JTKSM) dan Majlis Agama Islam Wilayah Persekutuan (MAWIP) selain PERKESO dan AKPK sebagai tunjang utama.

Sepanjang 2018 yang lalu, tiga sesi program berjaya dilaksanakan dengan penglibatan lebih 500 prospek dari agensi rakan strategik.
PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA PUBLISITI DAN PROMOSI KORPORAT CORPORATE PUBLICITY AND PROMOTION Program dan inisiatif publisiti diadakan bertujuan untuk memberi kefahaman dan kesedaran kepada golongan pekerja dan majikan berkaitan skim dan faedah-faedah yang disediakan oleh PERKESO.

Sepanjang tahun 2018, PERKESO telah melaksanakan aktivit publisiti dan promosi melalui pelbagai saluran media cetak mahupun media elektronik.
Di antaranya termasuk cetakan iklan di pelbagai akhbar arus perdana, temu bual di televisyen, penampilan radio, dan pembukaan kaunter pameran dalam acara-acara awam.

Program ini juga turut dipromosikan oleh Pejabat-Pejabat PERKESO melalui penglibatan secara langsung bersama majikan dan pekerja dalam program di tempat majikan, seminar dan ceramah.
Publicity programmes and initiatives were carried out with a view to give employers and employees an understanding and awareness of the schemes and benefits provided by SOCSO.

Throughout 2018, SOCSO conducted publicity and promotion using various print and electronic media channels.

Among those included print advertisements in several mainstream newspapers, television interviews, radio apprearances and opening of exhibition booths during public events.
Such initiatives were also promoted by SOCSO offices through their direct involvement with employers and employees during programmes taking place at employer premises, as well as during seminars and talks.

SOCSO ON DIGITAL PLATFORMS As we venture into the era of globalisation, communication technology that increasingly crosses borders pushes the tendencies of society towards modern communication through electronic media.
Through electronic media such as television, radio and the internet, information regarding SOCSO as well as its latest developments can be easily and more quickly spread wide, borderless regardless of time and place.

In 2018, various electronic media platforms were utilised for the purposes of promoting activities and announcing the latest information to the public.
Among those included a television series entitled “Inspirasi Harapan”, broadcast on Astro with well-known presenter, Fara Fauzana as its host.

PERKESO DI PLATFORM DIGITAL Melangkah era globalisasi, teknologi komunikasi kian maju merentas sempadan mendorong kecenderungan masyarakat ke arah komunikasi moden di media elektronik.
Melalui media eletronik seperti televisyen, radio dan internet, informasi serta perkembangan terkini PERKESO lebih mudah tersebar luas dengan pantas tanpa sempadan di mana jua, sepanjang masa.

Sepanjang tahun 2018, pelbagai platform media elektronik telah digunakan bagi tujuan mempromosikan aktiviti serta menghebahkan informasi terkini kepada orang ramai.

Antaranya menerusi siri televisyen bertajuk “Inspirasi Harapan” yang disiarkan melalui saluran Astro dan dihoskan oleh hos terkenal, Fara Fauzana.
222 LAPORAN TAHUNAN BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA “Inspirasi Harapan” showcased the stories of Insured Persons who, despite their injuries, did not give up hope of returning to work, and with the assistance of SOCSO could continue earning their livelihood.

It is hoped that these stories could inspire the public to not give up in the face of challenges that life presents us with.

The show also carried the message of the importance of a social security network to each individual.
SOCSO also appear ‘on-air’ on the Selamat Pagi Malaysia Programme on RTM TV1 to introduce and announce information on the Self-Employment Injury Scheme which came into effect on 1st July 2017, in addition to promoting activities organised by SOCSO such as the “Labour Day Run and Ride 2018” and Mycars, as well as the Safe Commuting Campaign 2018.

A dialogue on RTM TV1 also showcased Dato’ Mohd Sahar Darusman who talked about the Employment Insurance system which came into effect on 1 January 2018.
Touched by the sincerity and concern towards Insured Persons, SOCSO participated in the television series, “Bersamamu”, produced by TV3, joining in the project to provide aid.

The radio platform also played an important role in disseminating information to the various communities of various races and age groups, among others, through the SOCSO slots on BFM 89.9, KL.fm, Traxx.fm, Minnal.fm and Radio Langkawi.
Other mediums such as TV3’s Buletin Utama, RTM’s Berita Utama, TV2’s Berita Tamil, Focus Malaysia, KOSMO, Berita Harian, The Sun and various other digital newspapers also showcased the latest information and development of SOCSO.

The Customer Relation Management, through its hotline at 1 300 22 8000, became the main medium for customers to deal with SOCSO directly online.

Other platforms of communicate include social media such as Facebook, Twitter, Instagram, LinkedIn and YouTube.
The use of social media had a positive impact on SOCSO in improving the quality of its service delivery that exceeds the customers’ expectations from time to time.

Use of social media enables customers to be informed of activities currently being carried out, as well as the latest information on SOCSO.

Customers can also submit enquiries, comments or questions that they may have regarding SOCSO services or products.
223 “Inspirasi Harapan” memaparkan kisah-kisah Orang Berinsurans yang terbencana namun tidak patah semangat untuk kembali bekerja dan dibantu oleh PERKESO agar dapat meneruskan kelangsungan hidup.

Kisah-kisah ini diharapkan dapat menjadi inspirasi kepada orang ramai supaya tidak berputus asa biarpun diuji dengan dugaan kehidupan.

“Inspirasi Harapan” ini juga membawa mesej betapa pentingnya jaringan keselamatan sosial terhadap setiap individu.
informasi Selain itu, PERKESO juga ke udara dalam rancangan Selamat Pagi Malaysia di RTM TV1 bagi memperkenalkan serta menghebahkan tentang Skim Bencana Kerja Pekerjaan Sendiri yang mula dikuatkuasakan pada 1 Julai 2017.

Selain turut mempromosikan aktiviti-aktiviti yang dianjurkan oleh PERKESO seperti “Labour Day Run and Ride 2018” dan Mycarss serta Kempen Perjalanan Selamat 2018.
Sesi dialog oleh RTM TV1 turut menampilkan Dato’ Mohd Sahar Darusman bagi menguar-uarkan kepada orang ramai mengenai Sistem Insurans Pekerjaan yang telah berkuatkuasa sejak 1 Januari 2018.

Tersentuh dengan keikhlasan dan prihatin terhadap Orang berinsurans, PERKESO tampil dalam rancangan bersiri “Bersamamu” oleh TV3 untuk turut bersama-sama menghulurkan bantuan.

Platform radio memainkan peranan penting dalam hebahan informasi kepada pelbagai masyarakat pelbagai bangsa dan peringkat umur.
Antaranya slot PERKESO di BFM 89.9, KL.fm, Traxx.fm, Minnal.fm dan Radio Langkawi.

Medium lain seperti Buletin Utama TV3, Berita Utama RTM, Berita Tamil TV2, Focus Malaysia, KOSMO, Berita Harian, The Sun dan berbagai-bagai saluran akhbar digital turut memaparkan informasi dan perkembangan terkini PERKESO.

Pengurusan Perhubungan Pelanggan secara terus melalui telefon di talian 1 300 22 8000 menjadi medium utama untuk pelanggan berurusan secara langsung atas talian.
Selain itu, medium lain melalui media sosial seperti Facebook, Twitter, Instagram, Linkedin dan Youtube.

Penggunaan media sosial ini telah memberikan impak yang positif kepada PERKESO dalam meningkatkan kualiti penyampaian perkhidmatan yang melangkaui ekspektasi pelanggan dari semasa ke semasa.

Penggunaan media sosial membolehkan pelanggan mengetahui aktiviti semasa yang dijalankan dan maklumat terkini mengenai PERKESO.
Pelanggan juga boleh mengemukakan pertanyaan, komen atau kemusykilan yang dihadapi berkaitan dengan perkhidmatan atau produk PERKESO.
PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA SEMINAR PERLINDUNGAN KESELAMATAN SOSIAL PERINGKAT NASIONAL Sepanjang tahun 2018, Bengkel Perlindungan Keselamatan Sosial Peringkat Nasional 2018 telah berjaya dilaksanakan di sepuluh (10) lokasi terpilih seluruh Malaysia iaitu Kuantan, Miri, Pulau Pinang, Ipoh, Shah Alam, Melaka, Johor Bahru, Labuan, Kota Kinabalu dan Kuala Lumpur.
Jumlah keseluruhan penyertaan oleh majikan bagi penganjuran bengkel ini ialah 830 peserta.

Seminar Perlindungan Keselamatan Sosial Peringkat Nasional telah diberi pendekatan baharu bermula tahun ini melalui aktiviti dua hala antara peserta dengan penceramah secara aktiviti berkumpulan.
Berkonsepkan bengkel, para peserta yang hadir dapat berbincang bersama mengenai isu-isu berkaitan PERKESO dalam membuat tuntutan faedah pekerja, mengemaskini rekod majikan dan pekerja, proses pembayaran caruman, Faedah Caruman Lewat Bayar dan sebagainya.

Selain itu, bengkel ini bertujuan untuk menerangkan latar belakang dan menekankan kepentingan jaringan keselamatan sosial terhadap pekerja-pekerja di Malaysia kepada para majikan di samping mempromosikan pembayaran caruman dalam talian melalui FPX.
Memberi penerangan terkini dan lanjut mengenai Skim Bencana Pekerjaan, Skim Keilatan, Sistem Insurans Pekerjaan serta Skim Bencana Kerja Pekerjaan Sendiri.

Menariknya, penganjuran bengkel pada kali ini melibatkan usaha sama bersama RHB Bank dan PayNet dalam mempromosikan pembayaran caruman menerusi dalam talian.
Pihak RHB Bank dan PayNet telah menyumbangkan hadiah-hadiah yang keseluruhannya bernilai sebanyak RM80,000.00 sebagai cabutan bertuah kepada mana-mana majikan yang membayar bayaran caruman secara FPX melalui portal ASSIST.

Maklumbalas peserta menunjukkan program yang diadakan dapat meningkatkan kefahaman, meningkatkan kesedaran dan tanggungjawab majikan dan pekerja terhadap perlindungan keselamatan sosial.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– NATIONAL SEMINAR ON SOCIAL SECURITY PROTECTION Throughout 2018, the National Social Security Protection Workshop was successfully carried out at ten (10) selected locations in Malaysia, namely, Kuantan, Miri, Pulau Pinang, Ipoh, Shah Alam, Melaka, Johor Bahru, Labuan, Kota Kinabalu and Kuala Lumpur.

The overall participation by employers during the workshops amounted to 830 participants.
The National Seminar on Social Security Protection was given a new approach through interactive activities between participants and speakers, as well as group activities.

With the concept of a workshop, the participants could engage in discussions on issues relevant to SOCSO in making employee benefit claims, updating employer and employee records, contribution payment process, interest on late payment of contribution and others.
In additions, the workshops were held with the purpose of explaining the background to and emphasising on the importance of social security network to employees in Malaysia, to the employers as well as promoting payment of contributions online using FPX.

The workshop also provided the latest and further information on the Employment Injury Scheme, Invalidity Scheme, Employment Insurance System as well as the Self Employment Injury Scheme.
Interestingly, the organisation of these workshops involved collaborations with RHB Bank and PayNet in promoting online payment of contribution.

RHB Bank and PayNet contributed prizes with an overall value of RM80,000.00 as lucky draw for any employer who makes payments of contribution via FPX on the ASSIST portal.
Feedback from participants indicates that the programme had successfully enhanced understanding, improved awareness and responsibility of employers as well as employees towards social security protection.

224 LAPORAN TAHUNAN BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA majikan dan pekerja tentang pentingnya untuk mencarum dengan PERKESO dan maklumat-maklumat terkini dapat disampaikan dengan lebih berkesan di samping mendekatkan hubungan di antara majikan, pekerja dan PERKESO.
––––––––––––––––––––––––––––––––––––––––––––––––––– CORPORATE EXHIBITION In 2018, SOCSO held and participated in several exhibitions that also involved agencies under the Ministry of Human Resources.

The organisation also accepted invitations from other private agencies.
Among those included participation in the Exhibitions held in conjunction with the Chief Secretary to the Government’s meeting with JPA Sponsored Graduates of Excellence, as well as the Careers Mini Carnival held at MAEPS, Serdang in February, the EPF Safe@Work Exhibition 2018, Ecobuild Southeast Asia 2018 and International Construction Week, Careers Carnival in conjunction with the launching of MyApprenticeship 2018, as well as the National Conference and Exhibition on Occupational Safety and Health 2018 (COSH 2018).
The public were given the opportunity to check on their contributions and participate in the activities held during the event.

Through this approach, SOCSO can reach out to industry and employers from various sectors, especially employers who has a lot of employees.
Such exhibitions further increased awareness among employers and employees of the importance of contributing to SOCSO in addition to more effectively disseminating the latest information as well as forging closer relationships between employers, employees and SOCSO.

225 PAMERAN KORPORAT Sepanjang tahun 2018, PERKESO telah mengadakan dan menyertai beberapa program pameran yang turut disertai oleh agensi-agensi di bawah Jabatan Kementerian Sumber Manusia serta jemputan dari agensi swasta lain.
Antraranya penyertaan Pameran dan Pengisisan Sempena Majlis Perjumpaan Ketua Setiausaha Negara (KSN) Bersama Graduan Cemerlang Tajaan JPA serta Mini Karnival Kerjaya di MAEPS, Serdang pada bulan Februari, Pameran Safe@Work KWSP 2018, Pameran Ecobuild Southeast Asia 2018 and International Construction Week, Pameran Karnival Kerjaya Sempena Pelancaran MyApprenticeship 2018 serta Persidangan dan Pameran Keselamatan dan Kesihatan Pekerjaan Kebangsaan 2018 (COSH 2018).
Orang ramai juga boleh mengambil kesempatan membuat semakan caruman dan turut serta dalam aktiviti-aktiviti yang diadakan semasa membuat kunjungan.

Menerusi pendekatan ini, PERKESO dapat mendekati industri dan para majikan dari pelbagai sektor khusus kepada majikan-majikan yang pastinya mempunyai ramai pekerja.
Menerusi aktiviti pameran yang telah diadakan, ia dapat meningkatkan lagi kesedaran dalam kalangan PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA HARI BERTEMU PELANGGAN Program Hari Bertemu Pelanggan telah diadakan pada setiap hari Khamis pertama setiap bulan dari jam 8:30 pagi hingga 4:30 petang di semua 54 buah pejabat PERKESO di seluruh negara termasuk Ibu Pejabat PERKESO.
Sebagai organisasi yang prihatin, PERKESO sentiasa mendekati dan berinteraksi dengan pelanggan khususnya Orang Berinsurans, pekerja, orang tanggungan, majikan dan pihak berkepentingan lain selaras dengan konsep Delighting the Customer.

Pada tahun 2018, seramai 778 pelanggan telah menghadiri Program Hari Bertemu Pelanggan di pejabat PERKESO di seluruh negara.

Pelanggan berpeluang bersemuka secara langsung dengan pegawai atasan PERKESO bagi sebarang pertanyaan, semakan, khidmat nasihat atau membuat aduan.
Pelanggan boleh berurusan bagi faedah-faedah yang diperuntukkan di bawah ketiga-tiga Akta yang telah dikuatkuasakan oleh PERKESO iaitu Akta Keselamatan Sosial Pekerja 1969 [Akta 4], Akta Keselamatan Sosial Pekerjaan Sendiri 2017 [Akta 789] dan Akta Sistem Insurans Pekerjaan 2017 [Akta 800].

226 MEET THE CLIENTS DAY Meet The Client Days are held on the first Thursday of each month from 8.30 a.m. to 4.30 p.m. at all 54 SOCSO offices nationwide including the Headquarters.
As a caring organisation, SOCSO remains close to and always interacts with its clients, particularly Insured Persons, employees, dependents, employers and other stakeholders, in line with the concept of Delighting the Customer.

In 2018, a total of 778 customers attended the Meet The Clients Day programme at SOCSO offices nationwide.

Customers were given the opportunity to meet face-to-face with SOCSO’s senior officers for any enquiries, review, advice or to lodge complaints.
Customers were able to carry out transaction/ dealings regarding the benefits provided under all three Acts enforced by SOCSO, namely, the Employees’ Social Security Act 1969 [Act 4], the Self Employment Social Security Act 2017 [Act 789] and the Employment Insurance System Act 2017 [Act 800].
LAPORAN TAHUNAN BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA PERKESO PRIHATIN SQUAD The PERKESO Prihatin Squad is a special group established to render immediate assistance to Insured Persons or their next- of-kin who are involved in accidents or injured.

The main mission of the squad is to assist Insured Persons as well as their dependents in the event of an unexpected incident, through quick and immediate actions without undergoing the normal process of benefits claims.
It is their mission to forge closer relationships between Insured Persons, employers and SOCSO, as a government agency that is caring and close to the hearts of the people.

Throughout 2018, the PERKESO Prihatin Squad has resolved 2,048 cases nationwide compared to the 2,008 cases in 2017.

All the cases were immediately solved with the remaining 5 cases being rejected for not meeting the condititions for eligibility under the Employment Injury and Invalidity Scheme.
227 SKUAD PERKESO PRIHATIN Skuad PERKESO Prihatin merupakan satu kumpulan khas ditubuhkan supaya dapat menyalurkan bantuan segera kepada Orang Berinsurans atau waris yang ditimpa kemalangan atau musibah.
Misi utama penubuhan Skuad PERKESO Prihatin adalah untuk membantu Orang Berinsurans serta orang tanggungan mereka apabila berlaku sesuatu kejadian luar jangka melalui tindakan pantas dan segera tanpa melalui proses biasa prosesan faedah serta mendekatkan hubungan Orang Berinsurans, majikan dan PERKESO sebagai sebuah agensi kerajaan yang prihatin dan dekat di hati rakyat.
Sepanjang tahun 2018, Skuad PERKESO Prihatin telah menyelesaikan sebanyak 2,048 kes di seluruh negara berbanding 2,008 kes pada tahun 2017.

Kesemua kes telah dapat diselesaikan segera manakala bakinya sebanyak 5 kes ditolak kerana kes-kes tersebut tidak memenuhi syarat-syarat kelayakan di bawah Skim Bencana Pekerjaan dan Keilatan.
PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA kasih kepada PERKESO atas bantuan yang diterimanya kerana beliau langsung tidak menyangka dapat menerima Faedah Pencen Penakat untuk diri sendiri dan anak-anak.

pencen yang diterima akan digunakan untuk pendidikan anak-anak dan juga membantu beliau mengembangkan perniagaan dimilikinya.
––––––––––––––––––––––––––––––––––––––––––––––––––– TRAILS OF THE SOCSO PRIHATIN SQUAD Widow Receives Benefits Eight Years After Husband’s Demise A widow of a motorcycle workshop owner had always come to the SOCSO office in Sarikei to make contribution payments for her employers.

However, it had never crossed her mind to enquire about SOCSO benefits that she qualified for upon her husband’s demise eight years prior.
At first the widow assumed that owning a sole proprietorship in the district of Betong, Sarawak meant that she did not qualify for SOCSO pension.

Hence, she never initiated any claims on her late husband’s contributions.

However, on her last visit to SOCSO it came across her mind to ask the personnel at the counter on her eligibility to receive SOCSO pension by virtue of her husband’s demise.

Upon checking, it was found that her husband had worked for several employers before his demise in 2010.
After processing her claim, Sarikei SOCSO Prihatin Squad officer, Mr. Joseph Sawong, had the pleasure of presenting the survivor’s pension check to the widow for she and her children were the Dependents of the demised.

Since her husband’s death, the widow had to take over his business and support their three children on her own.

Sadly, she was still pregnant with their youngest child at the time of her husband’s passing.
The widow seemed very touched and was very grateful to SOCSO for the aid received as she absolutely did not expect to receive the survivors’ pension for herself and her children.

The pension received will be utilised for the children’s education as well as to help her expand the business.
SKETSA JEJAK KEPERIHATINAN SKUAD PERKESO PRIHATIN Balu Menerima Faedah Selepas Lapan Tahun Pemergian Mendiang Seorang balu pemilik bengkel motosikal selalu hadir ke pejabat PERKESO Sarikei untuk membayar caruman bagi pekerjanya, namun dia tidak pernah terfikir untuk bertanya akan faedah PERKESO yang layak diterima mendiang suami yang meninggal dunia lapan tahun yang lalu.

Pada permulaannya, balu beranggapan mendiang yang memiliki perniagaan tunggal di daerah Betong, Sarawak, tidak layak pencen PERKESO.
Justeru, beliau tidak pernah melakukan tuntutan ke atas caruman mendiang.

Namun, semasa kehadiran beliau yang lepas, terdetik di hatinya untuk bertanya dengan pegawai kaunter sama ada mendiang suami beliau layak untuk menerima pencen PERKESO.

Setelah semakan dilakukan, didapati suami beliau pernah bekerja dengan beberapa buah majikan sebelum meninggal dunia pada tahun 2010.
Setelah PERKESO memproses tuntutannya, Pegawai Skuad PERKESO Prihatin Sarikei Encik Joseph Sawong, dengan sukacitanya telah menyerahkan cek Faedah Pencen Penakat kepada balu kerana dia dan anak- anaknya merupakan Orang Tanggungan mendiang.

Selama ini, balu terpaksa mengambil alih perniagaan suami dan menyara 3 orang anaknya dengan sendiri.

Yang menyayat hati, anak bongsunya masih di dalam kandungan ketika pemergian suaminya.
Balu yang kelihatan amat terharu, juga amat berterima 228 KERJASAMA PEMIMPIN MASYARAKAT MEMBANTU ORANG BERINSURANS Atas maklumat yang disalurkan oleh YB Muhammad Faiz bin Fadzil, ADUN Permatang Pasir kepada pihak PERKESO telah berjaya membantu seorang balu bernama Puan Zarina Salleh yang amat memerlukan bantuan untuk menyara keluarganya.

Suaminya, Allahyarham Surkardi Mohd Isa, mengalami sesak nafas semasa keluar dari rumah pada tarikh 12 Disember 2018.
Dukacitanya, beliau telah kembali ke Rahmatullah tidak lama kemudian.

Beliau meninggalkan balunya dan seorang anak perempuan yang berumur 17 tahun.

PERKESO telah menyemak kelayakan arwah dan memproses permohonan faedah PERKESO dengan segera untuk meringankan beban yang dialami keluarga ini.

Skuad PERKESO Prihatin Seberang Jaya telah hadir ke kediaman Allahyarham untuk menyampaikan cek Faedah Pengurusan Mayat sebanyak RM2,000 kepada Puan Zarina Salleh.
Pencen Penakat arwah akan diuruskan segera dan dijangka dapat dibayar kepada balu dalam bulan Januari 2019.

YB Muhammad Faiz mengucapkan setinggi penghargaan kepada PERKESO yang telah bertindak pantas dan efisien untuk menyalurkan sumbangan yang mampu menampung beban keluarga setelah kehilangan satu-satunya pencari nafkah keluarga.

YB juga merasakan integrasi baik antara pemimpin setempat terutama pejabat Adun dan agensi kerajaan seperti PERKESO penting dalam menjaga kebajikan rakyat.
Kolaborasi sebegini akan menunjukkan keprihatinan kerajaan yang mementingkan perubahan tadbir urus.

Perubahan bukan sahaja pada slogan, tetapi pada tindakan, sesuai dengan falsafah 'walk the talk'.
PERKESO menghargai tindakan pihak LAPORAN TAHUNAN BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA YB Muhammad Faiz yang pantas menyalurkan maklumat dan mengharapkan lebih ramai pemimpin tempatan melakukan tindakan sama supaya faedah PERKESO dapat disampaikan dengan segera untuk meringankan beban Orang Berinsurans dan orang tanggungannya apabila mereka ditimpa bencana.
––––––––––––––––––––––––––––––––––––––––––––––––––– COOPERATION OF COMMUNITY LEADERS IN HELPING INSURED PERSONS Upon the information given by YB Muhammad Faiz bin Fadzil, Permatang Pasir State Legislative Council member, SOCSO managed to help a widow named Puan Zarina Salleh who was in dire need of help to support her family.

Her husband, the late Surkardi Mohd Isa, experienced difficulty in breathing when he left their house on 12th December 2018.

Sadly, he passed away not long thereafter.


He left behind a widow and a daughter aged 17 years.

SOCSO conducted a check on the deceased’s eligibility and immediately processed the application for SOCSO benefit to alleviate the burden carried by the family.

The Seberang Jaya SOCSO Prihatin Squad visited the deceased’s residence to present a Funeral Benefit cheque of RM2,000 to Puan Zarina Salleh.
The deceased’s Survivors’ Pension will be immediately processed and it is expected to be paid to the widow in January 2019.

YB Muhammad Faiz expressed his appreciation to SOCSO which had acted quickly and efficiently todeliver the benefits of SOCSO which helps bear the burden of the family after having lost its sole breadwinner.
He also felt that good integration between local leaders, especially the office of the State Assembly member, and government agencies such as SOCSO is very important in maintaining the welfare of the people.

Such collaborations show the concerns of the government in placing importance on changes in governance.

Changes are to be made not only in slogan, but also in actions, in line with the philosophy of ‘walk the talk’.
SOCSO very much appreciates the actions of YB Muhammad Faiz who was quick to provide information and hopes that more local leaders will follow his example so that SOCSO benefits can be channelled quickly to alleviate the burdens of Insured Persons and their dependents in the face of adversity.
229 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA BALU KEMALANGAN DALAM PERJALANAN DARI TEMPAT KERJA TERIMA FAEDAH PERKESO "Akhirnya arwah pergi setelah hampir tiga (3) bulan bertarung nyawa, saya redha dengan ketentuan Ilahi," Antara ungkapan yang diluahkan oleh Puan Diana, 31 tahun iaitu balu kepada arwah Encik Hafeez, 34 tahun yang telah terlibat dengan kemalangan jalan raya ketika dalam perjalanan balik dari tempat kerja ke rumahnya.
Kisah keluarga Puan Diana pernah dikongsikan sebelum ini, dan kemuncak ujian apabila suaminya telah dijemput Ilahi pada 8 Disember 2018 di Hospital Kuala Lumpur.

Arwah meninggalkan seorang isteri dan 3 orang anak yang masih kecil.

Cek telah disampaikan oleh YB Wong Tack, ahli Parlimen Bentong diiringi YB Lee Chin Chen, ADUN Bilut.

YB Wong Tuck juga telah berjanji akan menghulurkan bantuan kepada keluarga Puan Diana melalui pejabat Parlimen Bentong.
Puan Diana akan menerima bayaran Faedah Orang Tanggungan secara pencen bulanan sepanjang hayatnya.

Manakala tiga (3) orang anaknya juga akan menerima pencen yang sama sehingga berumur 21 tahun.

––––––––––––––––––––––––––––––––––––––––––––––––––– WIDOW OF COMMUTING ACCIDENT VICTIM RECEIVES SOCSO BENEFITS “My late husband finally succumbed to his injuries after almost three (3) months fighting for his life.
I accept Allah’s fate.” These were the words expreseed by Puan Diana, 31 years old, the widow of the late Encik Hafeez, 34 years old, who was involved in a road accident on his way back home from work.

The story of Puan Diana’s family had been shared prior to this with the climax to the challenged that she faced occurring when her husband passed away on 8th December 2018 at Hospital Kuala Lumpur.

The deceased was survived by a wife and three small children.
The PERKESO Prihatin Squad received the news of Encik Hafeez’s passing from Puan Diana herself who came to the Bentong SOCSO office to submit her husband’s certificate of death.

The information was completed on 13th December 2018 and on the same day the RM2,000 Funeral Benefit was handed over to Puan Diana.

A cheque was presented by YB Wong Tack, Bentong Member of Parliament, together with YB Lee Chin Chen, State Assemblyman for Bilut.
YB Wong Tuck also promised to help Puan Diana’s family through the Bentong Parliamentary Office.

Puan Diana was to receive payment of Dependent’s Benefits by way of monthly pension for the rest of her life.

Meanwhile, the three children will also receive the same pension up to the age of 21 years.

Skuad PERKESO Prihatin (SPP) telah menerima berita pemergiaan arwah daripada Puan Diana sendiri yang telah hadir ke pejabat PERKESO Bentong untuk menyerahkan sijil kematian suaminya.
Maklumat telah dilengkapkan pada 13 Disember 2018 dan pada hari yang sama cek Faedah Pengurusan Jenazah berjumlah RM2,000 telah diserahkan kepada Puan Diana.

230 LAPORAN TAHUNAN BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA WARIS MANGSA MATI TERTEMBAK TERIMA FAEDAH PERKESO SHOOTING VICTIM’S NEXT-OF-KIN RECEIVES SOCSO BENEFITS Tragedi datang tanpa dijangka dan malang tidak berbau.
Inilah yang berlaku kepada mendiang Rajasekeren a/l Ganthy yang meninggal dunia pada 29 November 2018 lalu ketika berburu bersama-sama seorang rakannya di kawasan hutan daerah Lumut.

Tragedi berlaku sekitar jam 11.00 pagi ketika mereka berdua bersama keluar berburu.

Mangsa dikatakan telah tertembak dan dikejarkan ke Hospital Seri Manjung, mendiang dilaporkan meninggal dunia di tempat kejadian.
Apabila Skuad PERKESO Prihatin Seri Manjung menerima berita ini, mereka telah menyiasat dan menyemak caruman mendiang dengan segera.

Carumannya melayakkan waris mendiang untuk menerima Pencen Penakat.

Tragedy comes unexpectedly and disasters cannot be foreseen.

This was what happened to the late Rajasekeren a/l Ganthy who passed away on 29th November 2018 while on a hunting trip with his friend in the forests of Lumut.

The tragedy occurred at approximately 11.00 a.m. when the two men went out hunting.
The victim was said to have been shot and was rushed to Seri Manjung Hospital.

The deceased was reported to have passed away at the scene of the tragedy.

Upon receiving news of the tragedy, the Seri Manjung PERKESO Prihatin Squad commenced investigation and immediately checked the deceased’s contributions.

His contributions rendered his family eligible to receive Survivors’ Pension.
Skuad PERKESO Prihatin telah pun melaksanakan majlis penyerahan Cek Pengurusan Mayat sebanyak RM2,000 kepada keluarga mangsa mendiang Rajasekeren a/l Ganthy.

Disebabkan mangsa masih bujang dan belum berkahwin, kedua ibu bapa mangsa akan menerima bayaran faedah Pencen Penakat secara bulanan seumur hidup.

Cek Pengurusan Mayat PERKESO telah disampaikan oleh wakil Datuk Ngeh Koo Ham iaitu Ahli Parlimen Beruas dan YB Yahaya bin Mat Nor, Adun Pasir Panjang turut hadir.
PERKESO mengucapkan terima kasih atas kerjasama yang diberikan oleh pemimpin masyarakat dan menyeru semua untuk mengamalkan keprihatinan membantu masyarakat Malaysia dengan penuh ikhlas.

The squad presented a Funeral Benefit Cheque of RM2,000 to the family of the late Rajasekeren a/l Ganthy.

As the deceased was single and unmarried, his parents were eligible for lifelong month payment of Survivors’ Pension.
The SOCSO Funeral Benefit cheque was presented by Datuk Ngeh Koo Ham, Member of Parliament for Beruas.

Also present was YB Yahaya bin Mat Nor, Pasir Panjang State Assemblyman.

SOCSO expressed its gratitude for the cooperation given by community leaders and urged everyone to practice caring in sincerely helping the Malaysian community.
231 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA PASANGAN INSAN TERPILIH TERIMA FAEDAH PERKESO Pada 6 November 2018, Ketua Eksekutif PERKESO berbesar hati menyempurnakan Majlis Penyampaian Faedah Pengurusan Mayat (FPM) sebanyak RM2,000 kepada Orang Tanggungan Allahyarham Fouad Bin Skh Mohamed dan Allahyarhamah Rose Hasnitah Binti Ahmad.
Pasangan suami isteri ini menjadi insan- insan terpilih apabila meninggal dunia di tanah suci Mekah pada 6 November yang lalu.

Pasangan ini meninggalkan seorang anak perempuan yang berumur 8 tahun iaitu Nurul Eman Heleesyah.

Nurul Eman kini dipelihara oleh anak tiri Orang Berinsurans iaitu Nurul Atasha sebagai Penjaga.
Berikutan maklumat kematian melalui perkongsian akhbar tempatan diterima oleh Skuad PERKESO Prihatin (SPP) Melaka pada tarikh 11 November 2018, tindakan awal telah diambil oleh pegawai SPP Melaka iaitu Encik Nasarudin bin Ahmad untuk mendapatkan maklumat caruman dan waris.

Hasil semakan didapati Fouad Bin Skh Mohamed memenuhi syarat kelayakan caruman yang dikurangkan manakala isteri iaitu Rose Hasnitah Binti Ahmad tidak mempunyai caruman yang cukup bagi melayakannya mendapat faedah.
Lawatan ke rumah waris telah dibuat pada 12 November 2018 untuk membantu orang tanggungan dan penjaganya melengkapkan semua dokumen yang diperlukan.

Kes telah didaftar dan diproses dan bayaran Faedah Pengurusan Mayat telah diluluskan pada hari yang sama.

PERKESO meluluskan pencen bulanan berjumlah RM682.50 kepada adik Nurul Eman sehingga dia berumur 21 tahun ataupun sehingga dia mendapat ijazah pertama pengajian tinggi di masa hadapan.
Pencen bulanan yang diterima dapat sedikit sebanyak membantu waris untuk meneruskan hidup dengan penuh kesabaran.

––––––––––––––––––––––––––––––––––––––––––––––––––– SPECIAL COUPLE RECEIVES SOCSO BENEFITS On 6th November 2018, the Chief Executive of SOCSO presented a Funeral Benefit cheque of RM2,000 to the Dependants of the late Fouad bin Skh Mohamed and Rose Hasnitab binti Ahmad.

The married couple were a few of the chosen ones who passed away in the Holy Land of Mecca on 6 Novembers.
The couple was survived by an eight year old daughter, Nurul Eman Heleesyah.

Nurul Eman is now in the care of the Insured Person’s stepdaughter, Nurul Atasha as her Guardian.

Following the news published in local newspapers on 11th November 2018, early action was initiated by the Melaka PERKESO Prihatin Squad officer, Encik Nasarudin bin Ahmad to obtain information regarding contributions as well as survivors.
It was found that Fouad bin Skh Mohamed met the reduced contribution eligibility condition whereas his wife, Rose Hasnitah binti Ahmad did not have sufficient contribution to qualify for benefit.

A visit to the residence of the survivors was made on 12th November 2018 to help the dependant and her guardian to complete the necessary documents.The case was registered and processed, with payment of Funeral Benefit approved on the same day.
SOCSO approved a monthly pension in the sum of RM682.50 for Nurul Eman until she reaches the age of 21 years or completes her first degree in the future.

The monthly pension will be able to help, even in a small way, the dependant of Insured Persons to live on patiently.

232 LAPORAN TAHUNAN BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA PENGURUSAN PERHUBUNGAN PELANGGAN (CRM) – PEKA DAN PRIHATIN Perkhidmatan pelanggan yang cekap mementingkan aspek kualiti interaksi dengan pelanggan.
Perkhidmatan yang cekap akan bertindak responsif terhadap kehendak dan aspirasi semasa.

Bagi memastikan perkhidmatan pelanggannya kekal relevan, PERKESO telah melaksanakan pelbagai usaha penambahbaikan meliputi beberapa bidang bertujuan mengurangkan karenah dan aduan dengan mempermudah dan memperkemaskan sistem dan prosedur kerja sedia ada.
Automated SOCSO Integrated System atau ASSIST yang telah dilancarkan pada 1 Januari 2018 memberi banyak manfaat kepada pelanggan dan seterusnya meningkatkan lagi prestasi sistem penyampaian perkhidmatan.

Penggabungan ASSIST dan SIP RCC pula merupakan satu pendekatan yang dinantikan oleh majikan kerana memudahkan mereka membuat bayaran bulanan dalam satu portal, proses yang lebih mudah, mesra pengguna di samping menjimatkan masa dan kos.
Peka dan prihatin dengan isu yang dihadapi majikan dan pelanggan, anggota CRM sentiasa dilengkapkan dengan maklumat terbaharu agar mereka mampu mengolah, menganalisa maklumat dan memberi tindak balas dengan lebih yakin dan tepat.
Di samping mengendalikan panggilan, anggota juga sedia memberikan perkhidmatan berkaitan:  Perkhidmatan Pertanyaan  Perkhidmatan Permintaan (Service Request)  Pengurusan Isu-isu pengoperasian  Perkhidmatan Outbound  Mengendali dan menjawab pertanyaan yang diterima menerusi e-mel rasmi perkeso@perkeso.gov.my, feedback@perkeso.gov.my dan iPERKESO (aplikasi telefon mudah alih).
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– CUSTOMER RELATIONS MANAGEMENT (CRM) – RESPONSIVE AND CARING Efficient customer service places importance on the quality of interaction with customers as well as being responsive towards current needs and aspirations.
In order to ensure that its customer service remains relevant, SOCSO has implemented various improvements covering several areas with a view to reducing bureaucracy and complaints by simplifying and updating the system and work procedures currently existing.

The Automated SOCSO Integrated System or ASSIST that was launched on 1st January 2018 has proven to be advantageous to customers, thus enhancing the performance of the service delivery system.
The combination of ASSIST and SIP RCC has been long-awaited by employers as it enables them to make monthly payments through a single portal, with a simpler process that is customer-friendly, in addition to saving time and cost.

Sensitive and concerned of the issues faced by employers and customers, CRM staff are always equipped with the latest information so as to enable them to digest and analyse information and give feedback more confidently and accurately.
In addition to handling calls, the staff are also ready to provide service related to:  Enquiries  Service Request  Management of operational issues  Outbound Services  Handling and answering enquiries received through official email at perkeso@perkeso.gov.my, feedback@perkeso.gov.my and through iPERKESO (mobile telephone application).
233 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA Antara lima isu utama pelanggan yang dapat diselesaikan menerusi khidmat CRM adalah : ID Portal – Pendaftaran ID Sistem Insurans Pekerjaan (SIP) iPERKESO i. ii.

iii.

iv.
iii.

iv.

Pendaftaran Majikan v. Kaedah Pembayaran Caruman Statistik panggilan dan aduan yang diterima bagi tempoh Januari hingga Disember 2018: ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Among the five main customer issues that can be resolved using CRM services are: ID Portal – ID Registration i. ii.

Employment Insurance System (EIS) iii.

iv.
Employer Registration v. Contribution Payment Method iPERKESO The statistics for calls and complaints received from January to December 2018: MEDIUM TYPES PANGGILAN DITERIMA CALL RECEIVED JUMLAH DISELESAIKAN AMOUNT COMPLETED Panggilan / Calls E-mel / Email 217,780 50,110 217,780 50,110 234 LAPORAN TAHUNAN BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA PERKHIDMATAN PELANGGAN PERKESO sentiasa komited memberi perkhidmatan terbaik kepada pelanggan selaras dengan Brand Statement PERKESO iaitu “PERKESO Prihatin Melangkaui Ekspektasi, Kesejahteraan Pelanggan Keutamaan kami”.
Anggota perkhidmatan pelanggan merupakan barisan hadapan utama dalam memberi perkhidmatan kepada pelanggan yang boleh memberi tanggapan awal (first impression) tentang kualiti perkhidmatan PERKESO secara keseluruhannya di mata pelanggan.

Anjakan paradigma sentiasa diperkasakan bagi mencapai hasil berkonsepkan delighting the customer.
Pengurusan PERKESO sentiasa meletakkan kepuasan pelanggan sebagai fokus utama termasuk penekanan melalui enam (6) Nilai Teras Utama yang perlu dipatuhi oleh semua anggota PERKESO terutamanya Fokus Kepada Pelanggan dan Prihatin.
PERKESO telah menyediakan pelbagai saluran khidmat pelanggan menerusi perkhidmatan kaunter, telefon, Talian Khidmat Pelanggan, SMS, e-mel, laman sesawang, laman sesawang sosial, aplikasi “iPERKESO”, Program Hari Bertemu Pelanggan, aduan melalui Sistem pengurusan Aduan Awam (SISPAA) dan sebagainya.

Pelanggan boleh menghubungi PERKESO untuk membuat pertanyaan, khidmat nasihat, aduan, penghargaan dan sebagainya.
PERKESO menganggap setiap maklum balas daripada pelanggan merupakan suatu kurniaan inspirasi, peluang dan ruang penambahbaikan yang mampu mencetus perubahan kearah perkhidmatan yang lebih cemerlang kepada pelanggan.

Perancangan, perlaksanaan, penilaian dan tindakan (P.D.C.A) diambil kira dalam memberi perkhidmatan terbaik kepada PERKESO.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– CUSTOMER SERVICE SOCSO is always committed in giving the best service to customers in line with its Brand Statement, “SOCSO Cares Beyond Expectation, Customers’ Wellbeing Our Priority”.

Customer service personnel are our front line in providing service to customers that can give a first impression of SOCSO’s overall quality of service in the eyes of customers.
Paradigm shifts are constantly strengthened to achive the outcome based on the concept of delighting the customer.

SOCSO’s management always places customer satisfaction as its main focus including emphasis on the six (6) Key Core Values that must be complied with by all SOCSO staff especially with regards to Focus on Customer and Caring.
SOCSO provides various channels of customer service through counter service, telephone, Customer Service Hotline, SMS, email, website, social media, the iPERKESO application, Meet the Client Day, complaints through the Public Complaints Management System (SISPAA) and others.

Customers can contact SOCSO to make enquiries, obtain advisory services, lodge complaints, give appreciation and others.
SOCSO takes each feedback from its customers as a burst of inspiration, opportunity and room for improvement that can lead towards even more excellent service for the customers.

Planning, implementation, evaluation and action will be taken into account by SOCSO in giving the best service.

235 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA PENGURUSAN ADUAN PERKESO memandang serius aduan-aduan yang diterima daripada pelanggan.
Pada tahun 2018, PERKESO telah menerima sejumlah 2,623 kes aduan, daripada jumlah tersebut sebanyak 2,559 kes aduan atau 97.56% adalah aduan terhadap pihak ketiga iaitu melibatkan aduan terhadap majikan, Jemaah Doktor, Jemaah Doktor Rayuan atau pihak ketiga yang lain.

Sehubungan itu, 64 kes aduan adalah aduan terhadap PERKESO atau 2.44% daripada jumlah keseluruhan aduan.

Aduan terhadap PERKESO pada tahun 2018 menurun sebanyak 56.46% iaitu 83 kes aduan berbanding tahun 2017 sebanyak 147 kes.
Antara 3 jenis aduan tertinggi terhadap PERKESO adalah berkaitan dengan tuntutan faedah Keilatan, Faedah Hilang Upaya Sementara dan perkhidmatan PERKESO masing-masing berjumlah 10 kes atau 15.62%.

Analisis terhadap penerimaan aduan telah disusuli tindakan penguatkuasaan terutamanya meningkatkan tindakan pemeriksaan, pengkompaunan dan pendakwaan terhadap majikan yang ingkar berdasarkan peruntukkan Akta Keselamatan Sosial Pekerja 1969 [Akta 4] dan Akta Sistem Insurans Pekerjaan 2017 [Akta 800].
Antara aktivitinya adalah OPS KESAN yang dijalankan serentak di seluruh negara di semua cawangan PERKESO.
Sementara itu, bagi aduan terhadap PERKESO yang melibatkan perkhidmatan anggota barisan hadapan (frontliner) seperti perkhidmatan kaunter dan panggilan telefon, tindakan memantapkan dan memastikan pematuhan Garis Panduan Khidmat Pelanggan (Employee Customer Guildeline-ECG) dan pembudayaan S4P iaitu Senyum, Sapa, Salam, Santun dan Prihatin di kalangan anggota PERKESO telah dilaksanakan melalui arahan dari semasa ke semasa.
Kursus Pemantapan Barisan Hadapan yang diadakan turut memberi suntikan semangat dan teguran membina bagi penambahbaikan terhadap perkhidmatan pelanggan.

Mystery Shopping Branch Walk-in, Branch Call dan Talian Khidmat Pelanggan PERKESO di talian 1 300 22 8000 (CRM) juga telah dilaksanakan oleh pembekal perkhidmatan di semua pejabat PERKESO sejak tahun 2017 sehingga kini bagi memastikan peningkatan kualiti perkhidmatan terhadap pelanggan.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– COMPLAINTS MANAGEMENT SOCSO takes the complaints received from customers very seriously.

In 2018, the organisation received a total of 2,623 cases of complaints, of which 2,559 cases or 97.56% consisted of complaints against third parties, namely, complaints against employers, panel of doctors, panel of appellate doctors or other third parties.
In relation thereto, 64 cases or 2.44% of the overall complaints consisted of complaints against SOCSO.

The number of complaints against SOCSO in 2018 decreased by 56.46%, that is 83 cases compared to the 147 cases in 2017.

Among the top three highest types of complaints against SOCSO were related to claims for Invalidity benefits, Temporary Disablement Benefits and SOCSO services, for a total of 10 cases or 15.62%.
The analysis on the complaints received was then followed-up with enforcement especially intensifying inspections, compounds and prosecution agains employers in breach of the provisions of the Employees’ Social Security Act 1969 [Act 4] and the Employment Insurance System Act 2017 [Act 800].

Among the activities carried out is OPS KESAN which was conducted simultaneously at all SOCSO branches throughout the country.
Meanwhile, in the case of complaints against SOCSO involving frontliner service such as counter service and telephone calls, consolidation and ensuring compliance of the Employee Customer Guideline (ECG) and enculturation of S4P, namely, Senyum, Sapa, Salam, Santun and Prihatin among SOCSO staff were implemented through directives issued from time to time.

Frontline Consolidation Courses were also held to inject spirit and constructive criticsm for the improvement of customer service.
Mystery Shopping Branch Walk-in, Branch Call and SOCSO Custoer Service Hotline at 1 300 22 8000 (CRM) were also implemented by service providers at all SOCSO offices, from 2017 to date, to enxure improvement of quality of service to customers.

236 LAPORAN TAHUNAN BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA Mystery Shopping Sebagai organisasi yang prihatin, PERKESO sentiasa memastikan konsistensi perkhidmatan yang cemerlang kepada pelanggan PERKESO.
PERKESO telah melantik pihak ketiga bagi melaksanakan mystery shopping ke semua pejabat PERKESO melalui 3 jenis mystery shopping seperti berikut: Mystery Shopping terhadap tiga (3) saluran perkhidmatan yang utama iaitu Kaunter Perkhidmatan (Branch Walk-In), Panggilan Telefon dan juga Panggilan Ke Pusat Perhubungan Pelanggan telah dijalankan.

Setiap kriteria penilaian terhadap mutu perkhidmatan diambil kira untuk memastikan kepuasan pelanggan dijadikan fokus utama.
Kriteria yang dinilai bagi Branch Walk-In termasuk External Façade, Branch Image, Queue Time, Staff’s Friendliness, Staff’s Competency dan Customer Service Counter.

Kriteria bagi penilaian Branch Mystery Call termasuk Telephone Technique, Staff’s Friendliness dan Staff’s Competency.

Sementara itu, CRM Mystery Call merangkumi Technicality, Telephone Technique, Staff’s Friendliness dan Staff’s Competency.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Mystery Shopping As a caring organisation, SOCSO always ensures consistency of excellent service to its customers.
To that end, SOCSO has appointed a third party to conduct mystery shopping exercises at all SOCSO offices, carrying out three types of mystery shopping as follows: Mystery Shopping was conducted on three (3) main channels of service, namely, Service Counters (Branch Walk-In), Telephone Calls and Calls to Customer Relation Centre.

Each evaluation criteria of service quality was taken into account to ensure that customer satisfaction is the main focus.
The criteria evaluated for Branch Walk-In included the Extdernal Façade, Branch Image, Queue Time, Staff’s Friendliness, Staff’s Competency and Customer Service Counter.

The evaluation criteria for Branch Mystery Call included Telephone Technique, Staff’s Friendliness and Staff’s Comptency.

Finanly, the CRM Mystery Call covered Technicality, Telephone Technique, Staff’s Friendliness and Staff’s Competency.

JENIS MYSTERY SHOPPING KLASIFIKASI TARGET & KEKERAPAN 1 Branch Walk-In 2 Branch Mystery Call I.
External Facade II.

Branch Image III.

Queue Time IV.

Staff Friendliness V. Staff Competency VI.

Customer Service Counter I.

Telephone Techniques II.

Staff Friendliness III.


Staff Competency • 54 Pejabat (termasuk Kaunter Utama Ibu Pejabat PERKESO) • Setiap tahun diadakan 2 fasa (wave) • 2 kali lawatan bagi setiap pejabat untuk setiap fasa (wave) • 54 Pejabat (termasuk Kaunter Utama Ibu Pejabat PERKESO) • Setiap tahun diadakan 2 fasa (wave) • 2 kali lawatan bagi setiap pejabat untuk setiap fasa (wave) 3 CRM Mystery Call CRM: Cawangan Perhubungan Pelanggan I. Technically II.

Telephone Technique III.

Staff Friendliness IV.


Staff Competency • Setiap tahun diadakan 2 fasa (wave) • • Talian khidmat pelanggan: 100 panggilan untuk setiap fasa (wave) 1300 22 8000 237 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA Secara keseluruhannya pencapaian bagi Mystery Shopping Branch Walk-In mendapati prestasi kualiti perkhidmatan pelanggan telah meningkat sebanyak 5.28% iaitu daripada 83.15% semasa penilaian Wave 3 kepada 88.43% dalam Wave 3.
Bagi Mystery Shopping Branch Mystery Call, prestasi kualiti perkhidmatan pelanggan telah meningkat sebanyak 2.82% iaitu daripada 67.76% penilaian Wave 3 kepada 70.58% dalam Wave 4.

Manakala Bagi Mystery Shopping CRM Mystery Call, prestasi kualiti perkhidmatan pelanggan telah menurun sedikit iaitu 0.10% daripada 98.28% penilaian Wave 3 kepada 98.18% dalam Wave 4.
Dapatan daripada Mystery Shopping dianalisis untuk mengenal pasti punca kelemahan, mengambil tindakan penambahbaikan dan langkah-langkah pencegahan.

Laporan lengkap telah dibentangkan kepada pihak pengurusan tertinggi PERKESO dan juga pejabat-pejabat PERKESO di seluruh negara.
Anggota barisan hadapan yang mencapai keputusan yang kurang memuaskan dikehendaki menghadiri kursus peningkatan kualiti perkhidmatan lanjutan untuk memastikan pembudayaan perkhidmatan cemerlang kepada pelanggan diamalkan secara konsisten dan berterusan.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Overall, the Mystery Shopping Branch Walk-In found that the customer service quality has increased by 5.28%, that is, from 83.15% during Wave 3 evaluation to 88.43% in Wave 3.

For Mystery Shopping Branch Mystery Call, the customer service quality has improved by 2.82%, that is, from 67.76% during Wave 3 evaluation to 70.58% in Wave 4.
In the case of Mystery Shopping CRM Mystery Call, the customer service quality experienced a slight decline, that is, 0.10% of 98.28% in Wave 3 evaluation to 98.18% in Wave 4.

The findings of the Mystery Shopping exercise were analysed to identify the source of weakness, take action for improvement as well as preventive measures.

The complete report was presented to SOCSO’s top management as well as SOCSO offices nationwide.
Frontliners with less satisfactory results were required to attend further quality service enhancement course to ensure that the enculturation of excellent service to customers is consistently and continuously practised.

238 LAPORAN TAHUNAN BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA KEPUASAN PELANGGAN SENTIASA MENJADI KEUTAMAAN PERKESO sentiasa meletakkan kepuasan pelanggan sebagai keutamaan dalam penyampaian perkhidmatan dan sentiasa memastikan ekpektasi pelanggan dipenuhi dan ditepati.
Justeru, pandangan dan maklum balas pelanggan sentiasa diambil kira dan dipantau menerusi Kajian Kepuasan Pelanggan PERKESO yang dijalankan sepanjang tahun.

Menerusi kajian tersebut, persepsi dan kepuasan pelanggan dinilai untuk meningkatkan mutu dan perkhidmatan yang diberikan oleh PERKESO.

Kajian Kepuasan Pelanggan PERKESO dijalankan melibatkan dua fasa iaitu Fasa Pertama yang dijalankan pada Januari hingga Jun dan Fasa Kedua yang dijalankan pada Julai hingga Disember.
Responden kajian adalah terdiri daripada pelanggan yang hadir di semua kaunter utama pejabat PERKESO dan penerima bayaran pertama bagi tuntutan faedah.

Kajian ini memberi fokus kepada lapan (8) petunjuk utama iaitu Perkhidmatan, Capaian Perkhidmatan, Persekitaran, Tindakbalas, Tuntutan Faedah, Pengendalian Aduan, Promosi / Publisiti dan Kualiti Perkhidmatan yang membentuk indeks kepuasan pelanggan untuk mengukur kualiti penyampaian perkhidmatan yang disediakan.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– CUSTOMER SATISFACTION ALWAYS THE PRIORITY SOCSO constantly puts customer satisfaction as a priority in service delivery and always ensures that clients’ expectations are fulfilled as promised.

Hence, the view and feedback of customers are always taken into consideration and monitored through the SOCSO Customer Satisfaction Study conducted throughout the year.
Through the study, the perception and satisfaction of customers are assessed in order to improve the quality of services rendered by SOCSO.

The SOCSO Customer Satisfaction Study was conducted in two phases with the First Phase being carried out from January to June whereas the Second Phase was done from July to December.

The respondents in the study comprised customers present at all main counters of SOCSO offices and recipients of first payments of benefits claims.
The study focused on eight (8) key indicators, namely, Service, Service Access, Environment, Reaction, Benefits Claims, Complaints Handling, Promotion / Publicity and Service Quality, all of which form the customer satisfaction index to measure the quality of service delivery.
Indeks kepuasan pelanggan / Customer satisfaction index FASA / PHASE 1/2018 FASA / PHASE 2/2018 88.07% 88.94% Indeks Kepuasan Pelanggan Fasa 1/2018 mengikut Petunjuk Utama Customer Satisfaction Index Phase 1/2018 in accordance with Key In Indicators Indeks Kepuasan Pelanggan Fasa 2/2018 mengikut Petunjuk Utama Customer Satisfaction Index Phase 2/2018 in accordance with Key Indicators Perkhidmatan Services 89.53% Kualiti Perkhidmatan Quality Service 86.52% Promosi / Publisiti Promotion / Publicity 87.00% Capaian Perkhidmatan Service Access 88.02% 88.01% Persekitaran Environment Pengendalian Aduan Complaints Handling 87.68% 88.27% 89.51% Tuntutan Faedah Benefits Claims Tindakbalas Reaction Kualiti Perkhidmatan Quality Service Perkhidmatan Services 0.68% Capaian Perkhidmatan Service Access 88.78% Promosi / Publisiti Promotion / Publicity 87.46% 89.04% Pengendalian Aduan Complaints Handling 86.83% Persekitaran Environment 89.04% Tindakbalas Reaction 88.99% 90.70% Tuntutan Faedah Benefits Claims 239 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA TRANSFORMASI TRANSFORMATION Perkhidmatan awam di seluruh dunia sedang menghadapi cabaran baharu dalam bentuk permintaan dan ekspektasi yang semakin meningkat daripada pelanggan dan pihak berkepentingan.
Bagi menghadapi cabaran ini, PERKESO telah membuat beberapa transformasi bagi mempertingkatkan kualiti penyampaian perkhidmatan pelanggan, mengoptimumkan tenaga sumber manusia yang berkeupayaan serta memanfaatkan kemajuan teknologi.

The public sector especially in the whole world is currently facing a new challenge regarding with the demand and expectation from the customers and stakeholders.
In order to confront with this obstacle, SOCSO have made a few transformations to improve the quality of the customer service delivery and to optimise the human resource capital that will not only bring benefit but also capable of bringing more technological advancement.

Pihak pengurusan buat julung kalinya mengiktiraf inisiatif- inisiatif transformasi yang berjaya dilaksanakan mengikut Pelan Transformasi PERKESO 2018.
Sebanyak 6 inisiatif transformasi telah berjaya dilaksanakan dan dibentangkan di Konvensyen Transformasi PERKESO sempena sambutan Majlis Kemuncak Kualiti dan Inovasi PERKESO Kali ke-18.

Inisiatif transformasi tersebut adalah: For the first time, the management have recognised the transformational initiatives that had been successfully executed according to SOCSO 2018 Transformational Plan.
A total of 6 transformational initiatives had been implemented and had been presented at the SOCSO Transformational Convention in conjunction with the SOCSO Quality and Innovation Event Highlights for the 18th time.
These are the transformational initiative:  Adaptive Clothing  Adaptive Clothing Pusat Rehabilitasi PERKESO Tun Abdul Razak Melaka Tun Abdul Razak SOCSO Rehabilitation Centre Melaka  MyVIP  MyVIP Bahagian Perancangan dan Hal Ehwal Korporat dan Cawangan Penguatkuasaan Planning & Corporate Affairs Division  Enforcement Punitive Automation System (PuAS)  Enforcement Punitive Automation System (PuAS) Cawangan Penguatkuasaan  Portal ASSIST PERKESO Bahagian Caruman  PERKESO Medical Card Bahagian Sumber Manusia Enforcement Branch  Portal ASSIST PERKESO Contribution Division  PERKESO Medical Card Human Resources Division  Digital Document Management System  Digital Document Management System Management Services Division Bahagian Khidmat Pengurusan 240 LAPORAN TAHUNAN BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA BAYARAN SECARA FPX Inisiatif PERKESO untuk mewujudkan satu sistem bersepadu dalam menyampaikan perkhidmatan yang efisien dan mesra pengguna dengan pengenalan kepada Portal ASSIST telah dilaksanakan pada 1 Januari 2018.
Menerusi platform ini, majikan boleh mengemukakan data caruman dan bayaran secara dalam talian yang secara langsung membolehkan majikan mengemaskini maklumat gaji dan caruman setiap pekerja tanpa perlu lagi mengemukakan jadual caruman fizikal (Borang 8A) atau hadir ke pejabat PERKESO.

Proses bayaran caruman yang lebih efektif menerusi Portal ASSIST telah menunjukkan peningkatan yang ketara dalam bilangan majikan yang membuat penghantaran caruman dan bayaran melalui medium ini.
Pada tahun 2018, PERKESO telah mencatatkan sebanyak 2,872,987 bilangan transaksi yang dibuat melalui FPX berbanding 1,152,785 transaksi bagi tahun 2017.

Usaha berterusan pihak PERKESO khususnya dalam mempromosikan serta menggalakkan majikan membuat pembayaran caruman melalui FPX turut dilaksanakan dengan kerjasama PayNet dan RHB Islamic Bank melalui Memorandum Kerjasama (MoU) Promosi Bayaran Secara FPX Melalui Portal ASSIST pada 14 Februari 2018 di Dewan Intan, Menara PERKESO Jalan Ampang.
Melalui kerjasama ini, PERKESO telah melaksanakan seminar kepada majikan-majikan di seluruh negara melalui Bengkel Pemantapan Keselamatan Sosial Kebangsaan 2018 khususnya untuk memberi penekanan terhadap penghantaran caruman dan bayaran secara dalam talian.

Pengenalan kepada Portal ASSIST juga telah memberikan impak yang positif kepada para pelanggan khususnya dalam pengurusan caruman serta pembayaran oleh majikan yang mana portal ini boleh diakses 24 jam melalui capaian internet.
Lanjutan daripada itu juga, PERKESO sekali lagi mencatatkan kejayaan dan telah dianugerahkan sebagai Top Merchant (Government Sector) di MALAYSIAN e-PAYMENTS EXCELLENCE AWARDS 2018.

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– BAYARAN SECARA FPX SOCSO initiative to create an integrated system in delivering efficient and user-friendly services with the introduction of the ASSIST Portal was implemented on 1st January 2018.
ASSIST facilitate, employers to update and submit their payroll information and make payment via online without having to submit a physical contribution table (Form 8A) to SOCSO branches.

An effective process of paying contribution through ASSIST Portal has shown a significant increase in the number of employers who make contributions and payments through this medium.

In 2018, SOCSO had achieved 2,872,987 transactions made through FPX as compared to 1,152,785 transactions in 2017.
SOCSO has continue the efforts in promoting and encouraging employers to make contribution payments through FPX by having a collaboration with PayNet and RHB Islamic Bank through the Memorandum Kerjasama (MoU) Promosi Bayaran Secara FPX Melalui Portal ASSIST on 14th February 2018 at Dewan Intan, Menara PERKESO Jalan Ampang.
Through this partnership, SOCSO has conducted national seminars to the employers nationwide through Bengkel Pemantapan Keselamatan Sosial Kebangsaan 2018 to emphasise on the submission of contributions and payments via online.

Introduction of ASSIST Portal has also given a positive impact to employers especially in managing out the contributions and payments in which ASSIST is accessible 24 hours via internet access.
In addition, SOCSO has also achieve and being awarded as the Top Merchant (Government Sector) at MALAYSIAN e-PAYMENTS EXCELLENCE AWARDS 2018.

241 CHANGE MANAGEMENT TEAM In 2018, the Change Management Unit held the premiere of ASSIST as well as a signing ceremony for the Provisional Acknowledgment Certificate (PAC) for Package A, at the Majestic Theatre in Pulau Pinang in conjunction with the Quarterly Change Agent Meeting (QCAM).
The objective of this ceremony was to acknowledge the efforts of all SOCSO staff who were involved in developing Package A of ASSIST as well as its successful launch.

The ceremony was graced by the Chief Executive of SOCSO, Yang Berbahagia YBhg.

Dato’ Sri Dr. Mohammed Azman Bin Dato’ Aziz Mohammed.

The commitment of those involved indeed deserves such recognition.

During the ceremony, the YBhg.


Dato’ Sri Dr. Mohammed Azamn presented certificates of appreciation to those involved in the development of Package A of ASSIST up to go-live.

The going-live of Package A becomes the starting point for SOCSO to develop subsequent packages towards better service delivery to customers.
PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA CHANGE MANAGEMENT TEAM Pada tahun 2018, Unit Pengurusan Perubahan telah mengadakan Tayangan Perdana ASSIST dan majlis menandatangani Sijil Perakuan Provisional (PAC) bagi Pakej A yang telah diadakan di Majestic Theatre di Pulau Pinang sempena QCAM (Quarterly Change Agent Meeting).
Objektif majlis ini diadakan adalah untuk memberi penghargaan atas usaha semua anggota PERKESO yang terlibat dalam membangunkan ASSIST Pakej A serta kejayaan pelancaran ASSIST Pakej A. Majlis tersebut telah dihadiri oleh Ketua Eksekutif PERKESO, YBhg.

Dato’ Sri Dr. Mohammed Azman Bin Dato’ Aziz Mohammed.

Komitmen mereka yang terlibat seharusnya diberi penghargaan.
tersebut, beliau telah menyampaikan Pada majlis sijil penghargaan kepada semua yang terlibat dalam pembangunan ASSIST Pakej A sehingga go-live.

Dengan go-live pakej A ini ia merupakan satu titik permulaan kepada PERKESO untuk membangunkan pakej-pakej yang seterusnya ke arah penyampaian perkhidmatan PERKESO yang lebih baik kepada pelanggan.
242 LAPORAN TAHUNAN BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA QUALITY AND INNOVATION AWARDS 2018 The 18th SOCSO Quality & Innovation Awards Ceremony was held on 26th November 2018 at Sunway Putra Hotel, Kuala Lumpur.

The event themed ‘Serlahkan Ideamu’ (Accentuate Your Ideas) was officiated by YB M. Kulasegaran, the Minister of Human Resources.
Among the dignitaries present were the Deputy Minister of Human Resources, Secretary General of Ministry of Human Resources, Senior Officers of Ministry of Human Resources, SOCSO Heads of Departments, as well as all winners of the competition/awards organised by the Quality and Innovation Management Unit.
Among the awards in contention are as follows:  Best Quality and Innovation Month Theme  Best Innovation Proposal  Best Quality and Innovation Poetry  Best Creative Multimedia  Best SOCSO Office 2017  Special Award for SOCSO Innovation Project  Special Award for SOCSO Social Innovation Project  Special Award for SOCSO Transformation Project  Special Award for SOCSO Transformation Initiative 2018  Best Innovative and Creative Group Award 2018  SOCSO Quality Excellence Award 2018 Congratulations and syabas to all winners and SOCSO staff who participated in the 2018 quality and innovation competition /award.
It is hoped that the culture of innovation will continue to become a catalyst for all SOCSO staff to continue to be the best and most creative in producing new ideas to further enhance the service delivery to customers and continuously improve.

243 ANUGERAH KUALITI DAN INOVASI 2018 Majlis Penyampaian Anugerah Kualiti & Inovasi PERKESO 2018 Kali Ke-18 telah diadakan pada 26 November 2018 yang lalu di Hotel Sunway Putra, Kuala Lumpur.
Majlis bertemakan ‘Serlahkan Ideamu’ ini telah disempurnakan oleh YB M. Kulasegaran, Menteri Sumber Manusia.

Antara tetamu kehormat yang turut hadir adalah Timbalan Menteri Sumber Manusia, Ketua Setiausaha Kementerian Sumber Manusia (KSM), Pegawai- Pegawai Kanan Jabatan KSM, Ketua-ketua bahagian PERKESO serta semua pemenang yang terlibat dalam pertandingan / anugerah yang dianjurkan oleh Unit Pengurusan Kualiti Dan Inovasi.
Antara anugerah yang dipertandingkan adalah seperti berikut:  Pertandingan Mencipta Tema Bulan Kualiti dan Inovasi Terbaik  Pertandingan Cadangan Inovasi Terbaik  Pertandingan Menulis Puisi Kualiti dan Inovasi Terbaik  Pertandingan Multimedia Kreatif Terbaik  Anugerah Pejabat PERKESO Terbaik 2017  Anugerah Khas Projek Inovasi PERKESO  Anugerah Khas Projek Inovasi Sosial PERKESO  Anugerah Khas Projek Transformasi PERKESO  Anugerah Khas Inisiatif Transformasi PERKESO 2018  Anugerah Kumpulan Inovatif dan Kreatif (KIK) Terbaik 2018  Anugerah Kecemerlangan Kualiti PERKESO 2018 Tahniah dan syabas diucapkan kepada semua pemenang dan anggota PERKESO yang telah menyertai pertandingan / anugerah kualiti dan inovasi 2018.
Semoga budaya inovasi akan terus bersemarak menjadi pembakar semangat kepada semua anggota PERKESO untuk terus menjadi yang terbaik dan kreatif dalam melahirkan idea-idea baharu bagi mempertingkatkan lagi kualiti penyampaian perkhidmatan kepada pelanggan dan membuat penambahbaikan secara berterusan.

SUCCESSFUL OF INOVATION AT NATIONAL AND INTERNATIONAL LEVEL The year 2018 was a successful one for the SOCSO Innovative and Creative Group.
At national level, seven (7) groups were selected to the National Team Excellence Convention in conjuction with the Annual Productivity & Innovation Conference and Exposition (APIC) 2018 organised by the Malaysia Productivity Corporation (MPC) which was held from 13th to 15th November at Sunway Pyramid Convention Centre.

Out of these seven (7) entries, two (2) SOCSO teams, Metamorphosis and Waghih, reveived Five Star awards and were listed in the 20 Best Groups in the Public Sector (Federal).
Meanwhile, two SOCSO staff, Encik Hariri bin Harun and Encik Khairul Mizan bin Saad, were given the Excellent Facilitator Award 2018.

SJ Unic from Pulau Pinang PPN was chosen to represent Malaysia at the International Quality and Productivity Convention (IQPC) in Batam, Indonesion from 26th November to 1st December 2018.

The group won the Gold Award.


The selection of SJ Unic to IQPC was based on the group’s excellent achievement during the Annual Productivity & Innovation Conference and Exposition in 2017 (APIC 2017).

PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION BIDANG KEBERHASILAN UTAMA 2018 2018 KEY RESULT AREA KEJAYAAN INOVASI DI PERINGKAT KEBANGSAAN DAN ANTARABANGSA Tahun 2018 merupakan tahun kejayaan Pasukan Kumpulan Inovatif Dan Kreatif (KIK) PERKESO.
Di peringkat Kebangsaan, tujuh (7) kumpulan telah berjaya terpilih ke Konvensyen Team Excellence Kebangsaan sempena Annual Productivity & Innovation Conference And Exposition (APIC) 2018 anjuran Malaysia Productivity Corporation (MPC) yang telah diadakan pada 13 - 15 November 2018 di Sunway Pyramid Convention Centre (SPCC).
Daripada tujuh (7) penyertaan ini, dua (2) pasukan KIK PERKESO iaitu Kumpulan Metamorphosis dan Waghih telah berjaya mendapat penganugerahan Lima Bintang dan tersenarai dalam 20 Kumpulan Terbaik Sektor Awam (Persekutuan).

Manakala dua orang anggota PERKESO iaitu Encik Hairiri bin Harun dan Encik Khairul Mizan Bin Md Saad pula telah menerima pengiktirafan Anugerah Fasilitator Cemerlang 2018.
Kumpulan SJ Unic daripada PPN Pulau Pinang telah terpilih mewakili Malaysia dalam International Quality and Productivity Convention (IQPC) di Batam, Indonesia pada 26 November hingga 1 Disember 2018.

Kumpulan SJ UNIC telah berjaya membawa pulang Anugerah Emas.

Pemilihan SJ Unic ke IQPC adalah berdasarkan pencapaian cemerlang kumpulan tersebut semasa menyertai Annual Productivity & Innovation Conference and Exposition pada tahun 2017 (APIC 2017).
Secara keseluruhannya, dalam tempoh dua 2 tahun (2017- 2018) pasukan KIK ini telah berjaya membuat penjimatan projek sebanyak RM2.2 juta kepada PERKESO.

Semoga kejayaan pasukan KIK ini dapat menyuntik semangat kepada KIK yang lain untuk terus berinovasi, bersaing dengan agensi luar dan mengharumkan nama PERKESO.

Overall, in the period of two (2) years (2017 - 2018) the Innovation and Creative Group successfully led the organisation to project savings of RM2.2 million.
The success of this team becomes an inspiration to other groups to continue to innovate and compete with external agencies, thus bringing success to SOCSO.

244 LAPORAN TAHUNAN ANUGERAH DAN PENGIKTIRAFAN AWARDS AND RECOGNITION Kecemerlangan PERKESO terus digarap dengan kejayaan dalam menerima pelbagai anugerah dan pengiktirafan dalam peringkat kebangsaan dan antarabangsa.

Sesungguhnya pencapaian yang cemerlang ini telah berjaya melonjakkan lagi imej PERKESO ke persada antarabangsa.
Penganugerahan dan pengiktirafan yang telah diterima antaranya adalah: ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– SOCSO’s excellence continue to be written with success in the form of various awards and recognition at national and international levels.

Indeed, such excellent achievements have further propelled SOCSO’s image on the international stage.
Among the awards and recognitio received are: ASEAN SOCIAL SECURITY ASSOCIATION (ASSA) RECOGNITION AWARD 2018 FOR EXCELLENCE, NHA THRANG, VIETNAM Anugerah Pengiktirafan Inovasi & Anugerah Khidmat Pelanggan: e-Pulih Perkhidmatan operasi 24/7 pertama PERKESO bagi permohonan implan bagi Orang Berinsurans.
Portal ini merupakan kerjasama antara Kementerian Kesihatan Malaysia dengan PERKESO melalui perkongsian kepakaran dan infrastruktur dalam penyampaian kemudahan berimpak tinggi kepada orang ramai dengan kos yang rendah.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– ASEAN SOCIAL SECURITY ASSOCIATION (ASSA) RECOGNITION AWARD 2018 FOR EXCELLENCE, NHA THRANG, VIETNAM Innovation Recognition Award & Customer Service Recognition Award: e-Pulih The first 24/7 operational service by PERKESO for application of implants for its Insured Persons.
This portal strengthens the collaboration between the Ministry of Health and PERKESO through the sharing of expertise and infrastructure in the delivery of high-impact facilities to the public at a low cost.
245 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION ANUGERAH DAN PENGIKTIRAFAN AWARDS AND RECOGNITION INTERNATIONAL SOSIAL SECURITY ASSOCIATE (ISSA) CERTIFICATE OF MERIT (2018) BAGI PROJEK ENFORCEMENT INITIATIVE & COMMUTING SAFETY SUPPORT PROGRAMME Sijil Merit – Commuting Safety Support Programme (CSSP) Diperkenalkan pada tahun 2017, program ini merupakan hasil kolaborasi dengan Malaysian Institute of Road Safety Research (MIROS) yang bertujuan untuk membantu majikan melaksanakan inisiatif keselamatan perjalanan di tempat kerja melalui intervensi praktikal.
Melalui program ini, disasarkan penurunan kemalangan motosikal dan merupakan kerjasama dengan pelbagai pihak berkepentingan.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– INTERNATIONAL SOSIAL SECURITY ASSOCIATE (ISSA) CERTIFICATE OF MERIT (2018) FOR ENFORCEMENT INITIATIVE & COMMUTING SAFETY SUPPORT PROGRAMME PROJECT Certificate of Merit – Commuting Safety Support Programme (CSSP) Introduced in 2017, the programme is a collaboration with the Malaysian Institute of Road Safety Research (MIROS) aiming to facilitate employers’ implementation of commuting safety at the workplace through practical intervention.
It aims to reduce motorcyclist accidents and was initiated through partnership with various stakeholders.

INTERNATIONAL SOSIAL SECURITY ASSOCIATE (ISSA) CERTIFICATE OF EXCELLENCE (2018) BAGI PROJEK WORKPLACE HEALTH PROMOTION Sijil Kecemerlangan – Workplace Health Promotion (WHP) WHP PERKESO merupakan program pertama di dunia yang berjaya memenuhi kriteria ISSA Recognition Programme Guidelines.
Objektif program ini adalah mengenalpasti risiko dan mengurangkan ancaman penyakit tidak berjangkit di tempat kerja melalui konsep promosi kesihatan.

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– INTERNATIONAL SOSIAL SECURITY ASSOCIATE (ISSA) CERTIFICATE OF EXCELLENCE (2018) FOR WORKPLACE HEALTH PROMOTION PROJECTS Certificate of Excellence – Workplace Health Promotion (WHP) WHP PERKESO is the first in the world to successfully complete the ISSA Recognition Programme Guidelines.
The programmes objective is to identify risk factors of NCD in the workplace and transform threat into opportunity by applying health promotion concepts.

246 LAPORAN TAHUNAN ANUGERAH DAN PENGIKTIRAFAN AWARDS AND RECOGNITION PORTAL / LAMAN WEB TERBAIK Tahniah dan syabas diucapkan kepada PERKESO kerana telah dianugerahkan sebagai antara lima portal / laman web terbaik di bawah Kementerian Sumber Manusia.

Bertempat di Dewan Serbaguna KSM, anugerah ini telah disampaikan oleh YBrs.
Tuan Lim Eng Hock, Timbalan Ketua Setiausaha (Operasi) / Ketua Pegawai Maklumat (CIO) Kementerian Sumber Manusia di Hari ICT KSM 2018 pada 25 Oktober 2018.

Pemilihan ini adalah berdasarkan kriteria berikut: a) Kriteria yang ditetapkan oleh MAMPU b) Kriteria yang ditetapkan oleh MDeC c) Penilaian / pemantauan bulanan d) Komitmen kehadiran mesyuarat BEST PORTALS / WEBSITES Congratulations and syabas to SOCSO for being awarded one of the best five portals/websites under the Ministry of Human Resources.
The award was presented by YBrs.

Tuan Lim Eng Hock, Deputy Secretary General (Operations) / Chief Information Officer (CIO) Ministry of Human Resources during the Ministry of Human Resources ICT Day 2018 held at Dewan Serbaguna KSM on 25th October 2018.

The selection was based on the following criteria: a) Criteria stipulated by MAMPU; b) Criteria stipulated by MDeC; c) Monthly evaluation / monitoring; d) Commitment in meeting attendance.
247 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION ANUGERAH DAN PENGIKTIRAFAN AWARDS AND RECOGNITION ANUGERAH DAN PENGIKTIRAFAN PERINGKAT KEBANGSAAN  Buat julung kali, Malaysia menerusi PERKESO telah diberi penghargaan oleh International Social Security Association (ISSA) bagi menganjurkan Regional Social Security Forum (RSSF) for Asia and the Pacific 2018.

 Anugerah Emas untuk Kumpulan KIK SJ Unic dalam International Quality and Productivity Convention (IQPC) di Batam Indonesia.
 Anugerah Portal Terbaik sempena Hari ICT KSM 2018  Anugerah inovasi di Konvensyen Team Excellence Peringkat Kebangsaan.

 Anugerah inovasi di Konvensyen Team Excellence Peringkat Wilayah.

 Penganugerahan 20 Kumpulan Terbaik Sektor Awam (Persekutuan).
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– NATIONAL AWARDS AND RECOGNITION  National Awards and Recognition  For the first time ever, Malaysia, through SOCSO, was given the honour by International Social Security Association (ISSA) of organising the Regional Social Security Forum (RSSF) for Asia and the Pacific 2018.
 Gold Award for SJ Unic Creative and Innovative Group at the International Quality and Productivity Convention (IQPC) in Batam, Indonesia.

 Best Portal Award in conjunction with KSM ICT Day 2018.

   Top 20 Best Public Sector Group Award (Federal).

Innovation Award at the National Team Excellence Convention.

Innovation Award at the Regional Team Excellence Convention.
248 LAPORAN TAHUNAN MODAL INSAN DAN PERKONGSIAN ILMU HUMAN CAPITAL AND KNOWLDEGE SHARING PEMBANGUNAN MODAL INSAN PERKESO Dalam usaha merealisasikan Visi Pertubuhan Keselamatan Sosial (PERKESO) sebagai Peneraju Keselamatan Sosial Yang Dinamik, Unggul dan Cemerlang, PERKESO telah memberi keutamaan kepada kecemerlangan dan pembangunan modal insan sebagai Teras 1 di dalam dokumen Pelan Strategik PERKESO 2016 - 2020.
Ketetapan ini adalah berasaskan kepercayaan bahawa kualiti penyampaian perkhidmatan kepada pelanggan adalah berkait rapat dan saling bergantung kepada strategi dan inisiatif dalam membangunkan modal insan ke tahap yang cemerlang.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– SOCSO HUMAN CAPITAL DEVELOPMENT In the effort to realise the vision of the Social Security Organisation (SOCSO) to become the Leader in Social Security that is Dynamic, Outstanding and Excellent, SOCSO gives priority to human capital excellence and development as Thrust 1 in the SOCO Strategic Plan 2016 - 2020.
This stipulation is based on the belief that qualifty of service delivery to customers is closely related and interdependent on strategies and initiatives in developing human capital to an excellent level.
KERANGKA TERAS PERKHIDMATAN SUMBER MANUSIA 2018 HUMAN RESOURCES SERVICE CORE FRAMEWORK 2018 VISI PERKESO SOCSO VISION PENERAJU KESELAMATAN SOSIALYANG DINAMIK, UNGGUL & CEMERLANG LEADER IN SOCIAL SECURITY THAT IS DYNAMIC, OUTSTANDING AND EXELLENT PELAN STRATEGIK PERKESO 2018 – 2020 / SOCSO STRATEGIC PLAN 2016 - 2020: TERAS 1 : MEMPERKASA KECEMERLANGAN & PEMBANGUNAN MODAL INSAN CORE 1: STRENGTHENING HUMAN CAPITAL EXCELLENCE AND DEVELOPMENT KECEMERLANGAN EXCELLENCE PEMBANGUNAN DEVELOPMENT SISTEM PERANCANGAN & PENILAIAN PRESTASI ANGGOTA (SPPPA) STAFF PERFORMANCE EVALUATION & PLANNING SYSTEM PEMBELAJARAN & LATIHAN LEARNING & TRAINING I I N O T C E R D / / T A L A N A R U K U / L O O T N O T A U L A V E I T N E M U R T S N I KADAR KENAIKAN GAJI TAHUNAN / ANNUAL INCREMENT PROGRAM PEMBANGUNAN POTENSI & KOMPETENSI (PROSPEK) POTENTIAL & COMPETENCY DEVELOPMENT PROGRAMME (PROSPEK) BERAT JISIM TUBUH / BODY MASS INDEX PROGRAM PELAN PENGGANTIAN PERKESO (PROPER) SOCSO SUCCESSION PLAN PROGRAMME (PROSPER) CUTI SAKIT TAHUNAN / ANNUAL MEDICAL LEAVE PENILAIAN KEBERKESANAN LATIHAN TRAINING EFFECTIVENESS EVALUATION PINGAT KEBESARAN / ORDERS UJIAN SEBELUM & SELEPAS LATIHAN / PRE & POST TRAINING TEST A M A T U I S A T S E R P K U J N U T E P ANUGERAH KHIDMAT CEMERLANG / EXCELLENT SERVICE AWARD SESI LIBAT URUS / ENGAGEMENT SESSION R O T A C D N I I E C N A M R O F R E P Y E K 249 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PERHUBUNGAN ANTARABANGSA INTERNATIONAL RELATIONS INTERNATIONAL SOCIAL SECURITY ASSOCIATION (ISSA) REGIONAL SOCIAL SECURITY FORUM (RSSF) FOR ASIA AND THE PACIFIC 2018 Buat julung kali, Malaysia menerusi PERKESO telah diberi penghargaan oleh International Social Security Association (ISSA) sebagai tuan rumah bagi menganjurkan Regional Social Security Forum (RSSF) for Asia and the Pacific 2018 yang telah diadakan di Hotel Royale Chulan Kuala Lumpur pada 2 - 4 Oktober 2018.
Forum ini merupakan platform utama kepada pengamal keselamatan sosial dari seluruh dunia untuk berkongsi maklumat serta mengadakan perbincangan bagi menganalisa trend keselamatan sosial utama serta isu-isu yang menjadi keutamaan di rantau Asia Pasifik.
Forum bertaraf antarabangsa dan berprestij ini telah rasmikan oleh YAB Dato’ Seri Dr. Wan Azizah Dr. Wan Ismail, Timbalan Perdana Menteri Malaysia dan dimeriahkan dengan 5 orang tetamu kehormat dengan kehadiran 145 delegasi luar negara, 160 delegasi dalam negara serta 65 orang tetamu jemputan daripada seluruh dunia yang merupakan institusi ahli ISSA.
YAB Timbalan Perdana Menteri dalam ucapannya menyatakan bahawa kesejahteraan sosial rakyat Malaysia menjadi keutamaan Kerajaan agar perlindungan yang disediakan lebih holistik dan merangkumi semua lapisan masyarakat termasuklah pekerja, pekerja sendiri, suri rumah, orang tua dan kanak-kanak serta orang kurang (kelainan) upaya dengan memastikan faedah yang berkaitan dapat disalurkan kepada golongan yang memerlukan.
250 INTERNATIONAL SOCIAL SECURITY ASSOCIATION (ISSA) REGIONAL SOCIAL SECURITY FORUM (RSSF) FOR ASIA AND THE PACIFIC 2018 For the first time ever, Malaysia, through SOCSO, has been given the honour by the International Social Security Association (ISSA) to host the Regional Social Security Forum (RSSF) for Asia and the Pacific 2018 which was hle at the Royale Chulan Hotel, Kuala Lumpur from 2nd to 4th October 2018.
The forum served as a main platform for social security practitioners worldwide to share information as well as hold discussions to analyse key social security trends and the issues that have become the priority in the Asia Pacific region.
This international and prestigious forum was officially opened by YAB Dato’ Seri Dr. Wan Azizah Dr. Wan Ismail, Deputy Prime Minister of Malaysia and was graced by 5 dignitaries, as well as the presence of 145 foreign delegates, 160 local delegates and 65 invited guests from all over the world comprising ISSA members.
The Deputy Prime Minister in her speech said that the social wellbeing of the Malaysian people has been made a priority of the Government so that the protection provided can be more holistic and encompass all levels of society including employees, the self-employed, housewives, the elderly and children as well as the disabled, by ensuring that the relevant benefits can be channelled to those in need.
Delegasi RSSF for Asia and the Pacific 2018 bergambar kenangan bersama YAB Timbalan Perdana Menteri Malaysia Photograph of RSSF for Asia and the Pacific 2018 delegates with YAB Deputy Prime Minister of Malaysia LAPORAN TAHUNAN PERHUBUNGAN ANTARABANGSA INTERNATIONAL RELATIONS Bersama penganjuran forum ini, pihak ISSA juga telah mengadakan program khas iaitu The ISSA Good Practice Award yang mana dalam majlis penganugerahan tersebut, PERKESO telah berjaya mendapat tiga (3) pengiktirafan menerusi dua Certificate of Merit iaitu Commuting Safety Support Programme (Kategori: Prevention of Occupational Risk, Service Quality) dan Enforcement Transformation Initiative (Kategori: Contribution Collection and Compliance, Information and Communication Technology) serta Certificate of Excellence for the Successful Application of the ISSA Guidelines on Workplace Health Promotion.
The Deputy Prime Minister in her speech said that the social wellbeing of the Malaysian people has been made a priority of the Government so that the protection provided can be more holistic and encompass all levels of society including employees, the self-employed, housewives, the elderly and children as well as the disabled, by ensuring that the relevant benefits can be channelled to those in need.
Together with the Forum, ISSA also held a special programme, the ISSA Good Practice Award, wherein SOCSO was recognised with two Certficates of Merit, namely, Commuting Safety Support Programme (Category: Prevention of Occupational Risk, Service Quality) and Enforcement Transformation Initiative (Category: Contribution Collection and Compliance, Information and Communication Technology), as well as a Certificate of Excellence for the Successful Application of the ISSA Guidelines on Workplace Health Promotion.
The ISSA, through its President’s closing remarks, congratulated SOCSO on the success of RSSF for Asia and the Pacific 2018 which was described to have exceeded the expectiations of the delegates, local and foreign.

The ISSA also thanked all members of the National Organising Committee (NOC) for their cooperations and effort in planning and managing the said forum smoothly and perfectly.
Penyampaian ucaptama perasmian ISSA RSSF 2018 for Asia and the Pacific oleh YAB Timbalan Perdana Menteri Malaysia Keynote address by YAB Deputy Prime Minister of Malaysia at the opening of ISSA RSSF 2018 for Asia and the Pacific.
Pihak ISSA menerusi ucapan penutup Presiden, telah mengungkapkan TAHNIAH dan syabas kepada pihak PERKESO di atas kejayaan menganjurkan RSSF for Asia and the Pacific 2018 yang diistilahkan sebagai melangkaui ekspektasi para delegasi dalam dan luar negara serta mengucapkan jutaan terima kasih atas kerjasama dan usaha gigih semua ahli National Organising Committee (NOC) yang telah merancang dan menguruskan perjalanan forum tersebut dengan lancar dan sempurna.
SYABAS dan TAHNIAH PERKESO di atas kejayaan cemerlang dalam menganjurkan satu lagi forum bertaraf antarabangsa yang pastinya memberi impak dan imej yang gemilang kepada Malaysia di persada antarabangsa.

SYABAS and CONGRATULATIONS, SOCSO, on the excellent success in organising another international forum that surely gives outstanding impact and image to Malaysia on the world stage.
251 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION LAWATAN DELEGASI DARI DALAM DAN LUAR NEGARA VISIT BY DOMESTIC AND FOREIGN DELEGATION KUNJUNGAN KEMENTERIAN KESIHATAN & KEBAJIKAN KELUARGA, BANGLADESH Pencarum perlu memanfaatkan hak mereka dengan mengetahui bagaimana membuat tuntutan faedah kepada PERKESO terutamanya apabila melibatkan aspek kesihatan.
Ini ditegaskan oleh Dr. Azlan Darus, Ketua Bahagian Pencegahan, Kesihatan dan Pemulihan dalam pembentangan beliau ketika sesi lawatan delegasi dari Kementerian Kesihatan & Kebajikan Keluarga, Bangladesh pada 13 Mac 2018 yang lalu.

Panduan mengenai Guidelines on Impairment and Disability Assessment of Traumatic Injuries, Occupational Diseases and Invalidity, Program Return To Work, Pusat Rehabilitasi Tun Abdul Razak dan Program Saringan Kesihatan turut diterangkan kepada barisan delegasi yang hadir.
Delegasi ini turut disertai oleh wakil dari Universiti Putra Malaysia (UPM).

–––––––––––––––––––––––––––––––––––––––––––––––––––– VISIT BY THE MINISTRY OF HEALTH & FAMILY WELFARE, BANGLADESH Contributors need to take advantage of their rights by knowing how to make benefits claims against SOCSO, especially when health is involved.
This was reiterated by Dr. Azlan Darus, Head of the Prevention, Health and Rehabilitation Division in his presentation during the visit by delegates from the Ministry of Health & Family Welfare, Bangladesh on 13th March 2018.

The delegates were also briefed on the Guidelines on Impairment and disability Assessment of Traumatic Injuries, Occupational Diseases and Invalidity, the Return To Work Programme, the Tun Abdul Razak Rehabilitation Centre and the Health Screening Programme.
The delegation included representatives from Universiti Putra Malaysia (UPM).

NIOSH SRI LANKA DIDEDAHKAN DENGAN KEMPEN PERJALANAN SELAMAT Seramai sembilan orang pegawai National Institute of Safety and Health (NIOSH) Sri Lanka berpeluang mendengar sendiri pendedahan mengenai aktiviti pencegahan dan promosi kesihatan PERKESO menerusi pembentangan yang disampaikan sendiri oleh Encik Harun Bakar, Pengurus Cawangan Bencana Kerja, Bahagian Pencegahan dan Promosi Kesihatan Pekerjaan.
Lawatan pada 28 Februari 2018 ini turut dihadiri dua orang wakil NIOSH Malaysia.

Dalam sesi yang sama, delegasi ini didedahkan tentang program pemeriksaan kesihatan, kempen pencegahan kemalangan di tempat kerja dan seminar pencegahan kemalangan yang dijalankan oleh PERKESO.

Ini sebagai salah satu usaha PERKESO mengekang kadar kemalangan yang semakin meningkat terutamanya di kalangan penunggang motosikal di Malaysia.
Menerusi lawatan ini dapat mengeratkan lagi hubungan baik antara kedua negara dan saling bertukar pandangan mengenai peranan dan fungsi masing-masing.
–––––––––––––––––––––––––––––––––––––––––––––––––––– SRI LANKAN NIOSH EXPOSED TO SAFE COMMUTING CAMPAIGN Nine officers from the National Institute of Safety and Health (NIOSH) Sri Lanka had the opportunity to see for themselves prevention and health promotion activities carried out by SOCSO, during a presentation by Encik Harun Bakar, Manager of the Employment Injury Branch, Prevention and Occupational Health Promotion Division.
The visit which took place on 28th February 2018 was also joined by two representatives from NIOSH Malaysia.

During the session, the delegates were briefed on the health screening programme, prevention of accident at the workplace campaign as well as the accident prevention seminar conducted by SOCSO.

This is one of SOCSO’s efforts to curb the rising rate of accident, especially amongst motorcyclists in Malaysia.
The visit fostered closer relationship between the two countries with the delegates exchanging views on their roles and functions respectively.

252 LAPORAN TAHUNAN TANGGUNGJAWAB SOSIAL KORPORAT CORPORATE SOCIAL RESPONSIBILITIES (CSR) BERKONGSI REZEKI TAHUN BARU CINA SHARING PROSPERITY DURING THE CHINESE NEW YEAR Simbolik tahun anjing membawa erti kebaikan dan sifat pemurah.

Rezeki dikongsi bersama, kegembiraan turut dirasa.


Menerusi Majlis Sambutan Tahun Baru Cina PERKESO yang diadakan di Pejabat PERKESO George Town, Pulau Pinang, sumbangan dan faedah diberikan kepada penerima-penerima faedah PERKESO yang hadir.

The year of the dog means goodness and generosity.

Prosperity is shared, as is happiness.


During the SOCSO Chinese New Year celebrations held at the George Town SOCSO Office, Pulau Pinang, contributions and benefits were presented to the SOCSO benefit recipients present.

Seramai 40 penerima faedah orang tanggungan yang terdiri daripada anak-anak yatim dan ibu-ibu tunggal menyertai majlis ini.

Tidak terkecuali, 10 orang penerima faedah lain juga turut diraikan bersama.

YBhg.
YBhg.

Datin Azlaily Abd Rahman, Timbalan Ketua Eksekutif (Korporat) PERKESO menyampaikan sumbangan wang ‘ang pow’ dan hamper kepada anak-anak yatim dan ibu-ibu tunggal manakala cek faedah dan alat bantuan pemulihan diberikan kepada penerima faedah PERKESO.

Keseluruhan bayaran faedah tunai berjumlah RM203,509.14 termasuk pembekalan peralatan pemulihan kepada empat orang penerima faedah PERKESO di bawah pencen ilat telah disampaikan dalam majlis ini.
A total of 40 recipients of dependants’ benefits comprising orphans and single mothers attended the event.

10 other benefit recipients were also celebrated.

YBhg.

Datin Azlaily Abd.

Rahman, Deputy Chief Executive (Corporate) of SOCSO presented ‘ang pows’ and hampers to the orphans and single mothers, whereas the benefits cheques and rehabilitation aid were presented to all SOCSO benefits recipients.
Overall, a sum of RM203,509.14 was paid out in cash benefits payments, including presentation of rehabilitation equipemtn to four SOCSO benefits recipients under the invalidity pension during the ceremony.
253 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION TANGGUNGJAWAB SOSIAL KORPORAT CORPORATE SOCIAL RESPONSIBILITIES (CSR) SAMBUTAN DEEPAVALI LEBIH CERIA DAN BERMAKNA Hiasan "kolam" yang indah di ruang pintu masuk Dewan Bandaran Ipoh menyambut kehadiran anak-anak yatim dan ibu- ibu tunggal yang dilindungi PERKESO serta penerima-penerima faedah yang meraikan perayaan Deepavali di Ipoh, Perak.
Tarian Merak yang mengiringi ketibaan YAB Dato’ Seri Ahmad Faizal Bin Azumu, Menteri Besar Perak, YB M. Kulasegaran, Menteri Sumber Manusia dan YBhg.

Dato’ Sri Dr. Mohammed Azman Bin Dato’ Aziz Mohammed, Ketua Eksekutif PERKESO turut memeriahkan majis tersebut.

Kegembiraan menyambut Deepavali, juga dikenali sebagai Diwali turut dikongsi bersama anak-anak yatim dan ibu-ibu tunggal yang hadir dengan pemberian saguhati duit raya dan hamper.
Selain itu, cek faedah dan alat bantuan pemulihan seperti lampin pakai buang dan kerusi roda turut diserahkan kepada penerima-penerima faedah yang diraikan.

Pemberian duit raya tersebut diharapkan bukan sahaja menceriakan jiwa anak-anak yatim yang teruja menyambut Deepavali tetapi juga dapat membantu ibu-ibu tunggal dalam membuat persiapan perayaan.

Sumbangan yang kecil tetapi bermakna inilah menjadi simbol betapa PERKESO sangat menitikberatkan kebajikan Orang Berinsurans yang dilindungi.
Kebaikan mengatasi kejahatan, cahaya menerangi kegelapan.

Begitulah juga diibaratkan bantuan yang dihulurkan oleh PERKESO terhadap Orang Berinsurans yang terbencana untuk meneruskan kehidupan mereka.

YB M. Kulasegaran menegaskan keselamatan dan kesihatan pekerja yang terjamin adalah amat penting dalam usaha membangunkan sumber tenaga kerja yang mahir, berpengetahuan serta kompetitif dalam persekitaran perhubungan perusahaan yang harmoni.
254 A DEEPAVALI CELEBRATION WITH MORE HAPPENING AND MEANING Beautiful ‘kolam’ decorations at the lobby of the Dewan Bandaran Ipoh greeted the arrival of orphans and single mothers under the protection of SOCSO, as well as the benefits recipients celebrating Deepavali in Ipoh, Perak.

The Peacock Dance that accompanied the arrival of YAB Dato’ Seri Ahmad Faizal Bin Azumu, Chief Minister of Perak, YB M. Kulasegaran, Minister of Human Resources and YBhg.
Dato’ Sri Dr. Mohammed Azman bin Dato’ Aziz Mohammed, Chief Executive of SOCSO also enlivened the event.

The joy of Deepavali, also known as Diwali, was shared with the orphans and single mothers present with the presentation of cash gifts and hampers.

In addition, benefits cheques and rehabilitation equipment such as disposable diapers and wheelchairs were also presented to the benefits recipients being celebrated.
It was hoped that the cash gifts would not only bring happiness to the orphans who were excited in celebrating Deepavali, but also help the single mothers in preparation for the celebration.

Such small but meaningful contribution becomes a symbol of the extent to which SOCSO is concerned about the welfare of the Insured Persons it protects.

Good defeats evil, light brightens darkness.

That is an apt analogy for the aid given by SOCSO to Insured Persons who are injured, so as to continue with their lives.
YB M. Kulasegaran reiterated that the guaranteed safety and health of workers is very important in developing a workforce that is skilful, knowledgeable and competitive in a harmonious environment of industrial relations.

LAPORAN TAHUNAN MEDIA AND BENEFITS RECIPIENTS CELEBRATED AS RAMADHAN APPROACHES As the holy month that is much awaited for approaches, those who have lost loved ones would surely be affected for not being able to enjoy the beauty of Ramdhan.
In order to celebrate and bring joy to the orphans and single mothers who are dependants under the SOCSO protection schemes, as well as other benefits recipients, the SOCSO Iftar 2018 was held at the Kuala Lumpur Convention Centre (KLCC).

SOCSO expressed its concern for Insured Persons as well as media partners who have greatly helped in promoting and announcing the development of the organisation.

The excited faces of the orphans added to the joy of the iftar ceremony held.
Also present for the first time with SOCSO was YB M. Kulasegaran, Minister of Human Resources who did not miss the opportunity to get to know the Insured Persons.

In his keynote address, he said that the focus is to strengthen SOCSO as a premier agency in providing social security protection to all the workforce in Malaysia.

SOCSO also presented ‘duit raya’ (cash gifts) and hampers to the orphans and single mothers.
In addition, benefits cheques and rehabilation equipment were also presented to the SOCSO benefits recipients present.

It was hoped that the contribution and benefits be of help for the recipients in preparing for the coming Hari Raya Aidilfitri celebrations.

255 MENJELANG RAMADHAN, MEDIA DAN PENERIMA FAEDAH DIRAIKAN Bulan kemuliaan yang dinanti-nantikan kini telah tiba.
Sudah tentunya jiwa insan-insan yang telah kehilangan orang yang tersayang akan tersentuh apabila tidak dapat bersama- sama menikmati keindahan bulan Ramdhan.

Bagi meraikan dan menceriakan anak-anak yatim dan ibu-ibu tunggal yang juga merupakan orang tanggungan di bawah perlindungan PERKESO serta penerima-penerima faedah yang lain, Majlis Iftar PERKESO 2018 diadakan di Kuala Lumpur Convention Centre (KLCC).
PERKESO menzahirkan keprihatinan terhadap Orang Berinsurans serta rakan-rakan media yang telah banyak dan menghebahkan membantu mempromosikan perkembangan PERKESO.

Wajah keterujaan anak-anak yatim menambah keriangan suasana majlis iftar yang telah diadakan.

Turut bersama PERKESO buat pertama kalinya, YB M. Kulasegaran, Menteri Sumber Manusia yang tidak melepaskan peluang ini untuk menyelami jiwa orang-orang berinsurans.
Dalam ucaptama perasmian, beliau berkata fokusnya adalah untuk memperkasakan PERKESO sebagai sebuah agensi yang unggul dalam menyediakan perlindungan keselamatan sosial untuk seluruh warga pekerja di Malaysia.

PERKESO turut memberikan sumbangan duit raya dan hamper kepada anak-anak yatim dan ibu-ibu tunggal.

Selain itu, cek faedah dan alat bantuan pemulihan juga diserahkan kepada penerima-penerima faedah PERKESO yang hadir.
Semoga sumbangan dan faedah tersebut dapat membantu mereka dalam membuat persiapan menyambut Hari Raya Aidilfitri yang dinantikan.

PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION TANGGUNGJAWAB SOSIAL KORPORAT CORPORATE SOCIAL RESPONSIBILITIES (CSR) KRISMAS DIRAI MERIAH, MENYATUPADUKAN KAUM Perayaan Krismas disambut meriah di Hotel Mudzaffar Shah, Melaka dengan susun atur dekorasi yang berwarna-warni bertemakan konsep minimalis dan tradisional.
Kemeriahan perayaan ini turut dirasai anak-anak yatim dan ibu-ibu tunggal yang juga merupakan orang tanggungan pekerja yang dilindungi PERKESO.

Kehadiran “Santa Claus” menyemarakkan lagi keseronokan dan kegembiraan anak-anak yatim sekali gus menjadi tarikan utama pada majlis tersebut.
Persembahan yang menghiburkan daripada Persatuan Portugis Eurasian Melaka disusuli lagu-lagu Krismas klasik dan terkenal mengembalikan nostalgia keindahan sambutan perayaan ini di samping memupuk pengukuhan silaturrahim pelbagai kaum.

Dalam majlis sambutan ini, PERKESO mengambil kesempatan untuk memberikan sumbangan duit raya dan hamper kepada anak-anak yatim dan ibu-ibu tunggal bersempena perayaan Krismas ini.
Bantuan seperti cek faedah dan alat bantuan pemulihan pula diserahkan kepada penerima-penerima faedah PERKESO oleh YBrs.

Tuan Lim Eng Hock, Timbalan Ketua Setiausaha (Operasi), Kementerian Sumber Manusia.

Menerusi ucaptama perasmian oleh YBrs.

Tuan Lim Eng Hock, beliau memaklumkan bahawa PERKESO akan memperluaskan perlindungan keselamatan sosial terhadap pekerja asing di Malaysia bermula 1 Januari 2019.

Kira-kira 1.8 juta pekerja asing di negara ini mempunyai dokumen dan permit yang sah.
Ujarnya lagi, mereka akan dilindungi di bawah Skim Bencana Kerja dan perlu dicarumkan oleh majikan.

Beliau yakin PERKESO dapat mengharungi pelbagai cabaran dalam usaha memperluas jaringan keselamatan sosial ini.

Majlis turut dihadiri oleh ketua-ketua jabatan dan agensi di bawah Kementerian Sumber Manusia, wakil-wakil agensi luar dan wakil Badan Bukan Kerajaan (NGO).
256 CHRISTMAS MERRILY CELEBRATED, BRINGING RACIAL UNITY Christmas was celebrated joyously at Mudzaffar Shah Hotel, Melaka, with colourful decorations carrying a minimalist and traditional concept.

The joy of the celebrations was also felt by the orphans and single mothers who were also dependants of workers protected under SOCSO.

The appearance of Santa Claus brought further fun and joy to the orphans, thus becoming the main attraction of the event.
An entertaining performance by the Eurasian Portuguese Association of Melaka, followed by classic and well-loved Christmas carols brought a hint of nostalgia to the celebrations, in addition fostering ties among the various races.

During the event, SOCSO took the opportunity to present cash gifts and hampers to the orphans and single mothers.

Contributions in the form of benefits cheques and rehabilitation aids were presented to SOCSO benefits recipients by YBrs.
Tuan Lim Eng Hock, Deputy Secretary General (Operations), Ministry of Human Resources.

In his opening address, YBrs.

Tuan Lim Eng Hock informed that SOCSO will expand its social security protection to foreign workers in Malaysia with effect from 1st January 2019.

There are approximately 1.8 million foreign workers with valid documents and permits in the country.

He further said that they will be protected under the Employment Injury Scheme, for which contribution shall be paid by their employers.
He expressed his confidence that SOCSO would be able to face the various challenges to come in expanding this social security network.

The event was attended by heads of department and agencies under the Ministry of Human Resource, representatives of external agencies as well as Non-Governmental Organisations.

LAPORAN TAHUNAN DIARI KORPORAT CORPORATE DIARY LABOUR DAY RUN AND RIDE 2018 PERKESO telah menganjurkan Labour Day Run and Ride 2018 pada 29 April 2018 di Dataran Putrajaya.
Program bertujuan bagi mempromosikan amalan gaya hidup sihat dalam kalangan rakyat Malaysia khususnya golongan pekerja.

Dengan penyertaan lebih 7,500 orang peserta dalam acara ini, PERKESO berharap agar objektif mempromosikan kesihatan pekerja dapat dicapai.

Di samping itu, acara ini juga diadakan bersempena Sambutan Hari Pekerja yang disambut pada 1 Mei 2018.

Acara ini melibatkan acara larian sepanjang 5KM dan 10 KM manakala acara kayuhan sepanjang 20KM dan 40KM.
Acara ini telah mendapat penyertaan daripada lebih 7,000 orang peserta.

Pelepasan peserta di garis permulaan Run & Ride pada 28 April 2018.

Flagging off participants at Run & Ride on 28th April 2018.

LABOUR DAY RUN AND RIDE 2018 SOCSO organised the Labour Day Run and Ride 2018 on 29th April 2018 at Dataran Putrajaya.

The programme was held with a view to promoting a healthy lifestyle amongst the people of Malaysia, particularly the working group.
With the participation of more than 7,500 people in the event, SOCSO hopes that the objective of promoting employee helath can be achieved.

In addition, the event was also held in conjunction with the Labour Day Celebrations on 1st May 2018.

The event involved 5KM and 10KM runs, as well as 20KM and 40KM rides.

More than 7,000 participants entered the event.


257 PELANCARAN KAUNTER KHIDMAT RAKYAT KEMENTERIAN SUMBER MANUSIA Pada 7 Julai 2018 telah diadakan Majlis Pelancaran Pembukaan Kaunter Khidmat Rakyat di Pasar Awam Kampung Tawas, Ipoh yang bertujuan untuk mendekatkan Jabatan / Agensi di bawah Kementerian Sumber Manusia seperti PERKESO, Jabatan Tenaga Kerja (JTK) serta Jabatan Keselamatan dan Kesihatan Pekerjaan (JKKP) dengan masyarakat setempat.
Menurut YB Menteri, pemilihan lokasi pasar awam sebagai kaunter perkhidmatan kerana ia merupakan kawasan tumpuan masyarakat terutama golongan yang berpendapatan rendah (B40) dan ke bawah.
––––––––––––––––––––––––––––––––––––––––––––––––––– LAUNCH OF THE MINISTRY OF HUMAN RESOURCES’ PUBLIC SERVICE COUNTER On 7th July 2018 a ceremony to launch the Public Service Counter at Pasar Awam Kampung Tawas, Ipoh was held with the intention of bringing the departments / agencies under the Ministry of Human Resource such as SOCSO, Labour Department as well as the Occupational Safety and Health Department closer to the local communities.
According to the Minister, the selection of the market as location of the service counter was due to it being a focal area for the community especially those from the lower income group (B40) and below.

PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION DIARY KORPORAT CORPORATE DIARY LAWATAN YB MENTERI SUMBER MANUSIA Pada 22 Mei 2018, PERKESO menjadi agensi pilihan untuk dilawati sehari selepas YB Tuan M. Kulasegaran mengangkat sumpah sebagai Menteri Sumber Manusia.

Turut serta hadir adalah YBhg.


Dato' Dr. Mohd Gazali Abas, Ketua Setiausaha KSM, YBhg.

Dato' Mohamed Elias Abu Bakar, Timbalan Ketua Setiausaha (Operasi) KSM, YBhg.

Dato’ Amir Omar, Timbalan Ketua Setiausaha KSM serta Puan Betty Hasan, Setiausaha Bahagian Dasar KSM.
––––––––––––––––––––––––––––––––––––––––––––––––––– VISIT BY YB MINISTER OF HUMAN RESOURCES On 22nd May 2018, SOCSO became the agency of choice for a visit one day after the swearing-in of YB Tuan M. Kulasegaran as the Minister of Human Resources.

Also present were YBhg.

Dato’ Dr. Mohd Gazali Abas, Secretary General of the Ministry of Human Resources, YBhg.

Dato’ Mohamed Elias Abu Bakar, Deputy Secretary General (Operations) of the Ministry of Human Resources, YBhg.
Dato’ Amir Omar, Deputy Secretary General of the Ministry of Human Resources as well as Puan Betty Hasan, Secretary of the Ministry’s Policy Division.

258 LAPORAN TAHUNAN DIARY KORPORAT CORPORATE DIARY PROGRAM BERSAMA MEDIA DAN PEMIMPIN MASYARAKAT Pada 16 Oktober 2018, PERKESO telah mengadakan Program Bersama Media Dan Pemimpin Masyarakat bertempat di Hotel Seri Malaysia Taiping.
Seramai 30 orang peserta terdiri daripada wakil-wakil pemimpin masyarakat serta wakil-wakil media dari Sinar Harian, Berita Harian, Bernama, Malaysia Nanban dan Sin Chew Daily yang telah hadir.

––––––––––––––––––––––––––––––––––––––––––––––––––– PROGRAMME WITH THE MEDIA AND COMMUNITY LEADERS On 16th October 2018, SOCSO held a Prgramme with the Media and Community Leaders at Seri Malaysia Hotel, Taiping.
A total of 30 participants comprising community leaders as well as representatives from Sinar Harian, Berita Harian, Bernama, Malaysia Nanban and Sin Chew Daily were in attendance.

259 MAJLIS PERASMIAN MALAYSIA COMMUTING ACCIDENT AND ROAD SAFETY SEMINAR Malaysia Commuting Accident and Road Safety Seminar (Mycarss2018) telah dianjurkan oleh PERKESO pada 26 dan 27 Jun 2018 di PICC Putrajaya.
Program bertemakan “Fostering Commuting Safety Culture Towards Vision Zero” telah dihadiri oleh 500 orang peserta yang terdiri daripada majikan, pekerja dan pengamal-pengamal keselamatan dan kesihatan pekerjaan.

––––––––––––––––––––––––––––––––––––––––––––––––––– OPENING CEREMONY OF THE MALAYSIA COMMUTING ACCIDENT AND ROAD SAFETY SEMINAR The Malaysia Commuting Accident and Road Safety Seminar (Mycarss 2018) was organised by SOCSO on 26th and 27th June 2018 at PICC Putrajaya.
The programme themed “Fostering Commuting Safety Culture Towards Vision Zero” was attended by 500 participants comprising employers, employees and occupational safety and health practitioners.

PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION DIARY KORPORAT CORPORATE DIARY ANUGERAH KHIDMAT CEMERLANG DAN KHIDMAT SETIA Majlis Anugerah Khidmat Cemerlang dan Khidmat Setia Tahun 2017 diadakan pada 5 Mac 2018 bertempat di Hotel InterContinental Kuala Lumpur.
Majlis ini merupakan acara tahunan PERKESO bagi menghargai anggota yang cemerlang dan setia berkhidmat bagi tempoh 20 dan 25 tahun di PERKESO telah dirasmikan oleh Mantan YB Menteri Sumber Manusia YB.

Dato’ Sri (Dr) Richard Riot Anak Jaem, Menteri Sumber Manusia.

Seramai 129 anggota yang mendapat pencapaian cemerlang dan 25 penerima Anugerah Khidmat Setia (AKS) 20 dan 25 tahun bagi tahun 2017 telah diraikan dalam majlis ini.
Encik Edmund Cheong Peck Huang telah dipilih bagi Anugerah Khas Pengerusi Lembaga (AKPL) PERKESO di atas kecemerlangan luar biasa (outstanding achievement) beliau yang telah mengharumkan nama PERKESO dan negara.

EXCELLLENT SERVICE AND LONG SERVICE AWARDS The Excellent Service and Long Service Awards Ceremony 2017 was held on 5th March 2018 at InterContinental Hotel in Kuala Lumpur.
This annual event was held to appreciate employees who have provided excellent and loyal service for a period of 20 and 25 years in SOCSO.

The ceremony was officiated by the Former Minister of Human Resources, YB.

Dato’ Sri (Dr) Richard Riot Anak Jaem.

129 employees were awarded for their excellent service whereas 25 employees were given the Long Service Award for 20 and 25 years’ service in 2017.
Mr. Edmund Cheong Peck Huang was chosen to receive the Chairman of the Board’s Special Award for his outstanding achievement in bringing glory to SOCSO as well as the country.

260 LAPORAN TAHUNAN DIARY KORPORAT CORPORATE DIARY SAMBUTAN HARI PEKERJA 2018 Sambutan Hari Pekerja telah dilangsungkan pada 1 Mei 2018 di PWTC, Kuala Lumpur.

"Pekerja Berkemahiran Peneraju Kecemerlangan Negara" telah dipilih sebagai tema Hari Pekerja pada tahun 2018.
Sambutan Hari Pekerja diadakan bagi mengiktiraf dan menghargai sumbangan golongan pekerja kepada pembangunan negara selain mengeratkan semangat kerjasama dan permuafakatan secara “tripartisme” antara tiga pihak iaitu Kerajaan, Majikan dan Pekerja.

PERKESO telah dipertanggungjawabkan untuk menilai pencalonan anugerah-anugerah yang telah dipertandingkan di peringkat kebangsaan.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– LABOUR DAY CELEBRATIONS 2018 The Labour Day Celebrations held on 1st May 2018 at PWTC, Kuala Lumpur “Pekerja Berkemahiran Peneraju Kecemerlangan Negara” (Skilled Workers the Anchor of the Nation’s Excellence) was chosen as the theme for 2018.
The celebrations were held to acknowledge and appreciate the contribution of workers to the country’s development, in addition to foster the spirit of tripartism cooperation and togetherness between the three parties, namely, the Government, Employers and Employees.

SOCSO was given the responsibility of evaluating the candidates for awards contested at national level.
261 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION DIARY KORPORAT CORPORATE DIARY SAMBUTAN BULAN BAHASA KEBANGSAAN DAN MEMBACA 2018 Sambutan Bulan Bahasa Kebangsaan adalah pada Bulan Oktober setiap tahun.

PERKESO mengambil peluang untuk bersama-sama menyambut dan mengadakan program-program dalaman kepada anggota dengan objektif untuk memperkukuhkan perpaduan bangsa melalui Bahasa Kebangsaan dan Membudayakan Amalan Membaca.
Majlis Perasmian telah diadakan pada 26 September 2018 dan disempurnakan oleh YBhg.

Dato’ Sri Dr. Mohammad Azman Bin Dato’ Aziz Mohammed Ketua Eksekutif PERKESO semasa Perhimpunan Pagi Bulanan manakala Majlis Kemuncak Bulan Bahasa Kebangsaan dan Membaca PERKESO beserta penyampaian hadiah kepada pemenang pertandingan telah diadakan pada 13 November 2018 bertempat di Dewan Intan Tingkat 8, Menara PERKESO.
Majlis diserikan lagi dengan kehadiran penceramah jemputan iaitu Encik Mohd Sukur Ibrahim dengan ceramah beliau yang penuh inspirasi bertajuk "Kejayaan Yang Dicipta Secara Luar Biasa".

–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– NATIONAL LANGUAGE AND READING MONTH 2018 The National Language Month is held in October of each year.
SOCSO took the opportunity to join in the celebration and organised internal programmes with its employees with the objective of consolidating racial unity through the National Language and Enculturation of Reading Habit.

The opening ceremony was held on 26th September 20 918 and was officiated by YBhg.
Dato’ Sri Dr. Mohammad Azman Bin Dato’ Aziz Mohammed, Chief Executive of SOCSO during the Monthly Morning Assembly whereas the SOCSO National Language and Reading Month Summit as well as prize giving ceremony were held on 13th November 2018 at Dewan Intan Tingkat 8, Menara PERKESO.

The ceremony was graced by the presence of invited speaker, Encik Mohd Sukur Ibrahim who gave an inspiring speech entitled “Kejayaan Yang Dicipta Secara Luar Biasa”.
262 LAPORAN TAHUNAN DIARY KORPORAT CORPORATE DIARY PENGURNIAAN DARJAH DAN PINGAT KEBESARAN Pada tahun 2018, seramai enam (6) orang anggota telah dianugerahkan darjah dan pingat kebesaran daripada Kerajaan Persekutuan dan negeri seperti Jadual 27 berikut: CONFERRING OF AWARDS AND MEDALS In 2018, a total of six (6) SOCSO employees were conferred titles and awards by the Federal and State Governments as shown in Table 27 below: JADUAL 27  SENARAI PENERIMA ANUGERAH KEBESARAN –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 27  LIST OF RECIPIENTS OF AWARDS ANUGERAH / AWARD PENERIMA / RECIPIENT PEJABAT / OFFICE Darjah Seri Melaka (D.S.M.)
Encik Borhan bin Osman Ahli Mahkota Perak (A.M.P.)

Puan Noorhanita binti Mohamad Pingat Jasa Kebaktian (P.J.K.)

Encik Mohd Asri bin Mohd Rasid Bintang Kinabalu (B.K.)

Encik Awang Jaafar bin Ampuan Tuah Pingat Jasa Masyarakat (P.J.M.)

Puan Shuheria binti Haji Daud Pingat Perkhidmatan Terpuji (P.P.T.)
Encik Abd Rahman bin Wasli Bahagian Perundangan Legal Division Bahagian Faedah Benefits Division Pejabat PERKESO Negeri Perlis SOCSO Perlis State Office Pejabat PERKESO Beaufort SOCSO Beaufort Office Pejabat PERKESO Negeri Pulau Pinang SOCSO Pulau Pinang State Office Pejabat PERKESO Sri Aman SOCSO Sri Aman Office 263 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS 264 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS 265 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS PENYATA PENGERUSI DAN SEORANG AHLI LEMBAGA PERTUBUHAN KESELAMATAN SOSIAL STATEMENT BY THE CHAIRMAN AND A MEMBER OF THE BOARD SOCIAL SECURITY ORGANIZATION Kami, TUAN ZAKRI BIN MOHD KHIR dan DATO’ SRI DR. MOHAMMED AZMAN BIN DATO’ AZIZ MOHAMMED yang merupakan Pengerusi dan salah seorang Ahli Lembaga PERTUBUHAN KESELAMATAN SOSIAL dengan ini menyatakan bahawa, pada pendapat Lembaga, Penyata Kewangan yang mengandungi Penyata Kedudukan Kewangan, Penyata Prestasi Kewangan, Penyata Perubahan Aset Bersih dan Penyata Aliran Tunai yang berikut ini berserta dengan nota-nota kepada Penyata Kewangan di dalamnya, adalah disediakan untuk menunjukkan pandangan yang benar dan saksama berkenaan kedudukan kewangan PERTUBUHAN KESELAMATAN SOSIAL pada 31 Disember 2018 dan hasil operasinya serta perubahan kedudukan kewangannya bagi tahun berakhir pada tarikh itu.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– We, TUAN ZAKRI BIN MOHD KHIR and DATO’ SRI DR. MOHAMMED AZMAN BIN DATO’ AZIZ MOHAMMED being the Chairman and a Member of the Board of the SOCIAL SECURITY ORGANIZATION do hereby state that, in the opinion of the Board, the accompanying Financial Statements which include the Statement of Financial Position, Statement of Financial Performance, Statement of Changes in Net Assets and Cash Flow Statement together with the notes to the Financial Statements are drawn up so as to give a true and fair view of the financial position of the SOCIAL SECURITY ORGANIZATION as at 31 December 2018 and of the results of its operations and changes in the in the financial position for the year ended on that date.
Bagi pihak Lembaga, On behalf of the Board, Bagi pihak Lembaga, On behalf of the Board, Nama Name : TUAN ZAKRI BIN MOHD KHIR Gelaran Title : Pengerusi, Lembaga PERKESO Chairman, Board of SOCSO Tarikh Date : Tempat : KUALA LUMPUR Place Nama Name : DATO' SRI DR. MOHAMMED AZMAN BIN DATO' AZIZ MOHAMMED Gelaran : Ketua Eksekutif, PERKESO Title Chief Executive, SOCSO Tarikh Date : Tempat : KUALA LUMPUR Place 266 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS PENGAKUAN OLEH PEGAWAI UTAMA YANG BERTANGGUNGJAWAB KE ATAS PENGURUSAN KEWANGAN PERTUBUHAN KESELAMATAN SOSIAL DECLARATION BY THE OFFICER PRIMARILY RESPONSIBLE FOR THE FINANCIAL MANAGEMENT OF THE SOCIAL SECURITY ORGANIZATION Saya, ROSMAWATI BINTI ZAINUDDIN, pegawai utama yang bertanggungjawab ke atas pengurusan kewangan dan rekod- rekod perakaunan PERTUBUHAN KESELAMATAN SOSIAL, dengan ikhlasnya mengakui bahawa Penyata Kedudukan Kewangan, Penyata Prestasi Kewangan, Penyata Perubahan Aset Bersih dan Penyata Aliran Tunai yang berikut ini berserta dengan nota-nota kepada Penyata Kewangan di dalamnya, mengikut sebaik-baik pengetahuan dan kepercayaan saya, adalah betul dan saya membuat ikrar ini dengan sebenarnya mempercayai bahawa ia adalah benar dan atas kehendak- kehendak Akta Akuan Berkanun, 1960.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– I, ROSMAWATI BINTI ZAINUDDIN, being the officer primarily responsible for the financial management and accounting records of the SOCIAL SECURITY ORGANIZATION, do solemnly and sincerely declare that the Statement of Financial Position, Statement of Financial Performance, Statement of Changes in Net Assets and Cash Flow Statement and the accompanying notes to the Financial Statements there in, to the best of my knowledge and belief, are correct and I make this solemn declaration conscientiously believing it to be true and by virture of the provision of the Statutory Declarations Act, 1960.
Sebenarnya dan sesungguhnya diakui oleh penama di atas di KUALA LUMPUR pada Subscribed and solemnly declared by the abovenamed in KUALA LUMPUR on ROSMAWATI BINTI ZAINUDDIN Ketua Bahagian Bahagian Kewangan Pertubuhan Keselamatan Sosial Head Of Division Finance Division Social Security Organization Di hadapan saya, Before me, PESURUHJAYA SUMPAH COMMISSIONER FOR OATHS 267 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS PENYATA KEDUDUKAN KEWANGAN SEPERTI PADA 31 DISEMBER 2018 STATEMENT OF FINANCIAL POSITION AS AT 31 DECEMBER 2018 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM'000) (RM'000) Nota Note 31 Disember 31 December 2018 31 Disember 31 December 2017 ASET / ASSETS Aset Semasa Current Assets Urus Niaga Pertukaran Pinjaman Loans From Exchange Transactions Pelaburan Kewangan Sedia Untuk Dijual Financial Investments Available-For-Sale Urus Niaga Pertukaran Belum Terima Receivables From Exchange Transactions Urus Niaga Bukan Pertukaran Boleh Pulih Recoverables From Non-Exchange Transactions Deposit Dengan Institusi Kewangan Berlesen Deposit With Licensed Financial Institutions Tunai Dan Kesetaraan Tunai Cash And Cash Equivalents 8 9 12 13 14 15 114,346 109,649 1,032,594 1,122,512 202,438 242,463 316,940 262,069 3,901,700 3,131,900 1,569,653 3,190,613 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Jumlah Aset Semasa / Total Current Assets ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 8,059,206 7,137,671 Aset Bukan Semasa Non-Current Assets Hartanah Dan Peralatan Property And Equipment Perisian Komputer Computer Softwares Hartanah Pelaburan Investment Properties Urus Niaga Pertukaran Pinjaman Loans From Exchange Transactions Pelaburan Kewangan Sedia Untuk Dijual Financial Investments Available-For-Sale 804,898 756,671 118,692 170,154 1,328,000 591,949 429,062 540,616 19,207,514 17,881,202 Polisi-polisi perakaunan dan nota-nota penerangan yang disertakan merupakan sebahagian asasi penyata kewangan ini.
The accompanying accounting policies and explanatory notes form an integral part of the financial statements.
268 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS PENYATA KEDUDUKAN KEWANGAN SEPERTI PADA 31 DISEMBER 2018 (samb) STATEMENT OF FINANCIAL POSITION AS AT 31 DECEMBER 2018 (cont’d) ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM’000) (RM’000) Nota Note 31 Disember 31 December 2018 31 Disember 31 December 2017 Aset Kewangan Dinyatakan Pada Nilai Saksama Melalui Lebihan Atau Kurangan Financial Assets Designated At Fair Value Through Surplus Or Deficit Aset Kewangan Derivatif Derivative Financial Assets 10 11 61,361 63,237 125 134 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Jumlah Aset Bukan Semasa / Total Non-Current Assets ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Jumlah Aset / Total Assets –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 20,003,963 21,949,652 29,087,323 28,063,169 LIABILITI / LIABILITIES Liabiliti Semasa Current Liabilities Urus Niaga Pertukaran Belum Bayar Lain Other Payables From Exchange Transactions Peruntukan Bagi Manfaat Anggota Provision For Staff Benefits 16 17 290,347 188,652 11,955 11,000 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Jumlah Liabiliti Semasa / Total Current Liabilities ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 199,652 302,302 Polisi-polisi perakaunan dan nota-nota penerangan yang disertakan merupakan sebahagian asasi penyata kewangan ini.
The accompanying accounting policies and explanatory notes form an integral part of the financial statements.
269 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS PENYATA KEDUDUKAN KEWANGAN SEPERTI PADA 31 DISEMBER 2018 (samb) STATEMENT OF FINANCIAL POSITION AS AT 31 DECEMBER 2018 (cont’d) ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM'000) (RM'000) Nota Note 31 Disember 31 December 2018 31 Disember 31 December 2017 Liabiliti Bukan Semasa Non-Current Liabilities Peruntukan Bagi Manfaat Anggota Provision For Staff Benefits Geran Kerajaan Government Grant 17 18 712,183 662,014 – 136,952 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Jumlah Liabiliti Bukan Semasa / Total Non-Current Liabilities ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Jumlah Liabiliti / Total Liabilities ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Aset Bersih / Net Assets 27,064,551 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 28,072,838 798,966 998,618 1,014,485 712,183 Aset Bersih / Net Assets Lebihan Terkumpul Accumulated Surplus Rizab Keselamatan Sosial Social Security Reserves Rizab Sedia Untuk Dijual Available-For-Sale ("AFS") Reserves – – 27,166,536 25,808,789 906,302 1,255,762 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Jumlah Aset Bersih / Total Net Assets 27,064,551 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 28,072,838 Polisi-polisi perakaunan dan nota-nota penerangan yang disertakan merupakan sebahagian asasi penyata kewangan ini.
The accompanying accounting policies and explanatory notes form an integral part of the financial statements.
270 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS PENYATA PRESTASI KEWANGAN BAGI TAHUN BERAKHIR 31 DISEMBER 2018 STATEMENT OF FINANCIAL PERFORMANCE FOR THE YEAR ENDED 31 DECEMBER 2018 Hasil Daripada Urus Niaga Bukan Pertukaran Revenue From Non-Exchange Transactions Pendapatan Caruman Contributions Income Geran Kerajaan Government Grant Hasil Daripada Urus Niaga Pertukaran Revenue From Exchange Transactions Pendapatan Kasar Pelaburan Gross Investment Income Dividen Dividend Keuntungan Daripada Penjualan Gains From Divestment Pendapatan Faedah Interest Income Keuntungan / (Kerugian) Belum Realis Daripada Penilaian Semula Aset Kewangan Unrealised Gains / (Losses) From Revaluation Of Financial Assets Lain-lain Pendapatan Pelaburan Other Investment Income Lain-lain Pendapatan Bukan Pelaburan Other Non-Investment Income Nota Note 2018 (RM'000) 2017 (RM'000) 4,301,693 3,560,970 122,000 60,000 19 1,570,576 1,261,236 134,166 139,446 406,936 262,990 980,734 888,377 (2,628) 15,257 51,368 (44,834) 19 62,940 72,185 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 1,633,516 1,333,421 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Jumlah Hasil / Total Revenue ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 6,057,209 4,954,391 Polisi-polisi perakaunan dan nota-nota penerangan yang disertakan merupakan sebahagian asasi penyata kewangan ini.
The accompanying accounting policies and explanatory notes form an integral part of the financial statements.
271 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS PENYATA PRESTASI KEWANGAN BAGI TAHUN BERAKHIR 31 DISEMBER 2018 (samb) STATEMENT OF FINANCIAL PERFORMANCE FOR THE YEAR ENDED 31 DECEMBER 2018 (cont’d) Belanja / Expenses Tuntutan Dan Faedah Bersih Net Claims And Benefits Belanja Berkaitan Faedah Benefits Related Expenses Belanja Operasi Operating Expenses (Kerugian Penjejasan) / Catatan Semula Aset Kewangan (Impairment Losses) / Writeback For Financial Assets Nota Note 2018 (RM'000) 2017 (RM'000) 20 (3,698,149) (3,264,867) 21 22 23 (48,935) (27,313) (683,619) (569,888) (268,759) 2,427 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Jumlah Belanja / Total Expenses ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Lebihan Bagi Tahun / Surplus For The Year 1,094,750 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (4,699,462) (3,859,641) 1,357,747 Polisi-polisi perakaunan dan nota-nota penerangan yang disertakan merupakan sebahagian asasi penyata kewangan ini.
The accompanying accounting policies and explanatory notes form an integral part of the financial statements.
272 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS PENYATA PERUBAHAN ASET BERSIH BAGI TAHUN BERAKHIR 31 DISEMBER 2018 STATEMENT OF CHANGES IN NET ASSETS FOR THE YEAR ENDED 31 DECEMBER 2018 Jumlah Aset Bersih Total Net Assets ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Rizab Sedia Untuk Dijual Available-For-Sale Reserves Lebihan Terkumpul Accumulated Surplus Rizab Keselamatan Sosial Social Security Reserves Skim Bencana Kerja Skim Bencana Kerja Dan Keilatan Pekerjaan Sendiri Self-Employed Employment Employment Injury And Injury Scheme Invalidity Scheme Skim Insurans Pekerjaan Employment Insurance System Scheme ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM’000) (RM’000) (RM’000) (RM’000) (RM’000) (RM’000) Baki Pada 1 Januari 2018 Balance At 1 January 2018 Lebihan Bagi Tahun Surplus For The Year Penilaian Semula Pelaburan Kewangan Sedia Untuk Dijual Revaluation Of Financial Investments Available-For-Sale Pindahan Transfer 1,255,762 25,749,654 59,135 – – 27,064,551 – – – – 1,357,747 1,357,747 (349,460) – – – – (349,460) – 701,348 (1,757) 658,156 (1,357,747) – ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Baki Seperti Pada 31 Disember 2018 Balance As At 31 December 2018 28,072,838 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 26,451,002 906,302 658,156 57,378 – 273 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS PENYATA PERUBAHAN ASET BERSIH BAGI TAHUN BERAKHIR 31 DISEMBER 2017 (samb) STATEMENT OF CHANGES IN NET ASSETS FOR THE YEAR ENDED 31 DECEMBER 2017 (cont’d) Jumlah Aset Bersih Total Net Assets ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Rizab Sedia Untuk Dijual Available-For-Sale Reserves Lebihan Terkumpul Accumulated Surplus Rizab Keselamatan Sosial Social Security Reserves Skim Bencana Kerja Skim Bencana Kerja Dan Keilatan Pekerjaan Sendiri Self-Employed Employment Employment Injury And Injury Scheme Invalidity Scheme Skim Insurans Pekerjaan Employment Insurance System Scheme ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM’000) (RM’000) (RM’000) (RM’000) (RM’000) (RM’000) Baki Pada 1 Januari 2017 Balance At 1 January 2017 861,045 24,714,039 Lebihan Bagi Tahun Surplus For The Year – Penilaian Semula Pelaburan Kewangan Sedia Untuk Dijual Revaluation Of Financial Investments Available-For-Sale Pindahan Transfer 394,717 – – – – – – 1,035,615 59,135 – – – – – 25,575,084 1,094,750 1,094,750 – 394,717 (1,094,750) – ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Baki Seperti Pada 31 Disember 2017 Balance As At 31 December 2017 1,255,762 25,749,654 59,135 – – 27,064,551 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Nota : Rizab Keselamatan Sosial adalah rizab yang diketepikan daripada lebihan terkumpul bagi tujuan memenuhi komitmen bayaran jangka panjang kepada penerima faedah yang telah memenuhi syarat obligasi.
Note : Social Security Reserves are the reserves set aside from accumulated surplus for the purpose of meeting the long term payment commitment to beneficiaries that have met the obligation condition.

Polisi-polisi perakaunan dan nota-nota penerangan yang disertakan merupakan sebahagian asasi penyata kewangan ini.

The accompanying accounting policies and explanatory notes form an integral part of the financial statements.
274 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS PENYATA ALIRAN TUNAI BAGI TAHUN BERAKHIR 31 DISEMBER 2018 CASH FLOW STATEMENT FOR THE YEAR ENDED 31 DECEMBER 2018 ALIRAN TUNAI DARIPADA AKTIVITI OPERASI CASH FLOW FROM OPERATING ACTIVITIES Lebihan Bagi Tahun Surplus For The Year Pelarasan Bagi: Adjustments For: Pendapatan Dividen Dividends Income Pendapatan Faedah Interest Income 2018 (RM'000) 2017 (RM'000) 1,357,747 1,094,750 (134,166) (139,446) (1,002,665) (918,871) Keuntungan Yang Terbit Daripada Jualan / Penebusan Pelaburan Kewangan Sedia Untuk Dijual Gains Arising From Sale / Redemption Of Financial Investments Available-For-Sale (406,936) (262,990) (Keuntungan) / Kerugian Realis Atas Pertukaran Asing Realised (Gains) / Losses On Foreign Exchange Pendapatan Sewa Daripada Hartanah Pelaburan Rental Income From Investment Property Kerugian / (Keuntungan) Daripada Pelupusan Hartanah Dan Peralatan Losses / (Gains) From Disposal Of Property And Equipment Kerugian Daripada Pelupusan Perisian Komputer Losses From Disposal Of Computer Software Susut Nilai Hartanah Dan Peralatan Depreciation Of Property And Equipment Pelarasan Nilai Saksama Atas Pelaburan Hartanah Fair Value Adjustment On Investment Properties Pelunasan Perisian Komputer Amortisation Of Computer Softwares Manfaat Anggota Staff Benefits (17) 615 (34,919) (34,549) 599 (63) 8,746 – 37,724 32,995 6,089 – 39,500 38,110 62,671 54,008 275 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS PENYATA ALIRAN TUNAI BAGI TAHUN BERAKHIR 31 DISEMBER 2018 (samb) CASH FLOW STATEMENT FOR THE YEAR ENDED 31 DECEMBER 2018 (cont’d) Hutang Ragu Pinjaman Anggota Dan Pendidikan Doubtful Debts On Staff And Education Loan Hutang Ragu Perbelanjaan Faedah Doubtful Debts On Benefits Expenditure Hapus Kira Penghutang Pinjaman Pendidikan Education Loan Debtors Written Off Hapus Kira Penghutang Pinjaman Anggota Staff Loan Debtors Written Off Hapus Kira Pelbagai Penghutang Sundry Debtors Written Off Pinjaman Pendidikan Ditukar Kepada Biasiswa / Kematian Education Loan Converted To Scholarship / Death Kerugian / (Keuntungan) Belum Realis Daripada Aset Kewangan Yang Dinyatakan Pada Nilai Saksama Melalui Lebihan atau Kurangan Unrealised Losses / (Gains) From Financial Assets Designated At Fair Value Through Surplus Or Deficit Keuntungan Belum Realis Daripada Penilaian Semula Aset Kewangan Derivatif Unrealised Gains From Revaluation Of Derivative Financial Assets Kerugian / (Catatan Semula) Penjejasan Atas Pelaburan Kewangan Sedia Untuk Dijual Impairment Losses / (Writeback) On Financial Investments Available-For-Sale (Keuntungan)/Kerugian Belum Realis Atas Pertukaran Asing Unrealised (Gains) / Losses On Foreign Exchange 2018 (RM'000) 2017 (RM'000) 17 497 505 165 827 803 24 77 100 – 94 105 2,642 (15,123) (14) (134) 269,366 (1,729) (22,521) 78,768 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Tunai Daripada Operasi Sebelum Perubahan Dalam Modal Kerja Cash From Operations Before Changes In Working Capital ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 185,396 (71,995) Polisi-polisi perakaunan dan nota-nota penerangan yang disertakan merupakan sebahagian asasi penyata kewangan ini.
The accompanying accounting policies and explanatory notes form an integral part of the financial statements.
276 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS 2018 (RM'000) 2017 (RM'000) (9,517) (26,807) 102,416 (62,149) (3,366) (864) (136,952) 72,755 (11,547) (8,011) PENYATA ALIRAN TUNAI BAGI TAHUN BERAKHIR 31 DISEMBER 2018 (samb) CASH FLOW STATEMENT FOR THE YEAR ENDED 31 DECEMBER 2018 (cont’d) Perubahan Dalam Modal Kerja: Changes In Working Capital: Tambahan / (Kurangan) Dalam Modal Kerja: Increase / (Decrease) In Working Capital: Pelbagai Penghutang Dan Deposit Sundry Debtors And Deposits Faedah Dan Tuntutan Belum Bayar Benefits And Claims Payables Tunai Daripada Operasi Selepas Perubahan Dalam Modal Kerja Cash From Operations After Changes In Working Capital Pinjaman Anggota Dan Pendidikan Staff And Education Loans Geran Kerajaan Government Grant Peruntukan Manfaat Anggota Provision For Staff Benefits ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Tunai Bersih Dijana / (Digunakan) Daripada Aktiviti Operasi Net Cash Generated / (Used In) From Operating Activities ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 126,430 (97,071) Aliran Tunai Daripada Aktiviti Pelaburan Cash Flows From Investment Activities (Perolehan) / Pelupusan Bagi : (Acquisition) / Disposal For: Hartanah Dan Peralatan Property And Equipment Perisian Komputer Computer Software Hartanah Pelaburan Investment Properties Pelaburan Kewangan Sedia Untuk Dijual Financial Investments Available-For-Sale (86,641) 49,483 3,215 (205,148) (742,140) – (1,426,490) (2,576,340) Polisi-polisi perakaunan dan nota-nota penerangan yang disertakan merupakan sebahagian asasi penyata kewangan ini.
The accompanying accounting policies and explanatory notes form an integral part of the financial statements.
277 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS PENYATA ALIRAN TUNAI BAGI TAHUN BERAKHIR 31 DISEMBER 2018 (samb) CASH FLOW STATEMENT FOR THE YEAR ENDED 31 DECEMBER 2018 (cont’d) Deposit Dengan Institusi Kewangan Berlesen Deposit With Licensed Financial Institutions Dividen Diterima Dividend Received Faedah Diterima Interest Received Pendapatan Sewa Diterima Daripada Hartanah Pelaburan Rental Income Received From Investment Properties Hasil Daripada / Pelupusan Bagi: Proceeds From / Disposal Of: Hartanah Dan Peralatan Property And Equipment Pinjaman Jaminan Kerajaan Government Guaranteed Loan 2018 (RM'000) 2017 (RM'000) (769,800) 2,883,600 130,629 141,244 999,572 931,835 34,919 34,549 91 125 109,255 104,807 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Tunai Bersih (Digunakan Dalam) / Dijana Daripada Aktiviti Pelaburan Net Cash (Used In) / Generated From Investing Activities ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (1,747,390) 1,364,155 ) (Kurangan) / Tambahan Bersih Dalam Tunai Dan Kesetaraan Tunai Net (Decrease) / Increase In Cash And Cash Equivalents (1,620,960) 1,267,084 Tunai Dan Kesetaraan Tunai Seperti Pada 1 Januari Cash And Cash Equivalents As At 1 January 3,190,613 1,923,529 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Tunai Dan Kesetaraan Tunai Seperti Pada 31 Disember Cash And Cash Equivalents As At 31 December ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 1,569,653 3,190,613 Polisi-polisi perakaunan dan nota-nota penerangan yang disertakan merupakan sebahagian asasi penyata kewangan ini.
The accompanying accounting policies and explanatory notes form an integral part of the financial statements.

278 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS NOTA-NOTA KEPADA PENYATA KEWANGAN BAGI TAHUN BERAKHIR 31 DISEMBER 2018 NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 DECEMBER 2018 1.
Maklumat Korporat Dan Aktiviti Utama Pertubuhan Keselamatan Sosial (PERKESO) telah ditubuhkan sebagai Jabatan Kerajaan pada 1 Januari 1971 bagi menguatkuasakan Akta Keselamatan Sosial Pekerja 1969.

Mulai 1 Julai 1985, PERKESO telah menjadi sebuah Badan Berkanun Persekutuan.
PERKESO bertanggungjawab dalam memberi perlindungan keselamatan sosial kepada orang berinsurans dan tanggungan mereka yang layak menerusi pembayaran faedah di bawah Skim-Skim Keselamatan Sosial di samping meningkatkan kesedaran mengenai keselamatan dan kesihatan pekerja di Malaysia.

PERKESO mentadbir dua jenis skim keselamatan sosial iaitu skim bencana pekerjaan dan skim pencen ilat.
Skim-skim ini memberi perlindungan kepada para pekerja dan tanggungan yang layak apabila berlakunya kejadian luar jangka yang menimpa pekerja berkenaan seperti bencana pekerjaan, keilatan dan kematian.

Skim ini turut menyediakan kemudahan pemulihan terhadap pekerja yang ditimpa bencana bagi membolehkannya kembali aktif dalam kehidupan harian dan kembali bekerja dengan secepat mungkin.
PERKESO juga menguatkuasakan Akta Keselamatan Sosial Pekerjaan Sendiri 2017 dan mentadbir skim bencana pekerjaan sendiri untuk pemandu teksi atau individu yang menjalankan perkhidmatan serupa berkuat kuasa pada 13 Jun 2017.
Skim ini memberikan perlindungan kepada orang berinsurans yang bekerja sendiri daripada bencana pekerjaan termasuk penyakit khidmat dan kemalangan semasa menjalankan aktiviti pekerjaan dan juga memberi faedah tunai kepada pemandu teksi dan tanggungan mereka di samping faedah perubatan, pemulihan fizikal dan latihan vokasional.

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 1.
Corporate Information And Principal Activities Social Security Organization (SOCSO) was established as a Government Department on 1st January 1971 to enforce the Employees Social Security Act 1969.

It became a Federal Statutory Body on 1st July 1985.

SOCSO is responsible in providing social security protection to insured persons and their eligible dependants through payment of benefits under Social Security Schemes besides increasing the awareness on employee’s safety and health in Malaysia.
SOCSO administers two types of social security schemes, namely employment injury scheme and invalidity pension scheme.

These schemes provide protection to employees and their eligible dependants in the occurrence of unforeseen events to the employee such as employment injury, invalidity and death.

These schemes also provide rehabilitation facilities for injured employees, allowing them to regain their active daily life and return to work as soon as permitted.
SOCSO also enforces Self Employment Social Security Act 2017 and administer self-employed employment injury scheme for taxi driver or individuals carrying out similar services took effect on 13th June 2017.
This scheme provides protection to self-employed insured persons from employment injuries including occupational diseases and accidents during work- related activities and also provides cash benefits to taxi drivers and their dependants besides providing medical care, physical rehabilitation and vocational training.
279 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS PERKESO juga telah menguatkuasakan Akta Sistem Insurans Pekerjaan 2017 pada 1 Januari 2018 yang merupakan satu jaringan keselamatan sosial bagi membantu golongan pekerja yang kehilangan pekerjaan.
Akta ini mengandungi 2 komponen utama iaitu Insurans Pekerjaan yang memberi faedah melalui bantuan kewangan dan Dasar Pasaran Buruh Aktif sebagai komponen kedua yang menyediakan program latihan, insentif pekerjaan serta bantuan mencari pekerjaan.

Faedah-faedah yang disediakan di bawah kedua-kedua komponen ini ialah Elaun Mencari Pekerjaan, Elaun Bekerja Semula Awal, Elaun Pendapatan Berkurangan, Elaun Latihan, Yuran Latihan dan Perkhidmatan Pekerjaan.
Akta ini dilaksanakan mulai 1 Januari 2018 dengan memberikan bayaran faedah interim sebanyak RM600 kepada pekerja yang kehilangan pekerjaan sebagai pelaksanaan awalnya.

Manakala pelaksanaan penuh faedah-faedah di bawah Akta ini dijalankan mulai 1 Januari 2019.

Ibu Pejabat PERKESO terletak di Menara PERKESO, 281 Jalan Ampang, 50538 Kuala Lumpur.

PERKESO mempunyai 14 buah Pejabat Negeri, 39 buah Pejabat PERKESO di seluruh negara dan sebuah Pusat Rehabilitasi PERKESO di Melaka.
Penyata kewangan bagi tahun kewangan berakhir 31 Disember 2018 ini telah diluluskan untuk diterbitkan oleh Lembaga PERKESO pada 12 Julai 2019.

2.

Objektif Dan Polisi Pengurusan Risiko Kewangan PERKESO terdedah kepada pelbagai risiko kewangan termasuk risiko pasaran, risiko kredit, risiko kecairan dan risiko operasi.

Secara umumnya, objektif dan polisi pengurusan risiko kewangan adalah bertujuan meminimumkan risiko dalam pada mengoptimumkan pulangan kepada PERKESO.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– SOCSO has also enforced the Employment Insurance System Act 2017 on 1st January 2018 which is a social security network to help workers who are losing their jobs.

This Act contains two main components of Employment Insurance which benefits through financial assistance and the Active Labor Market Policy as the second component providing training programs, job incentives and job search assistance.
Benefits provided under these two components are Employment Allowance, Early Retirement Allowance, Reduced Income Allowance, Training Allowance, Training Fee and Job Services.

This Act was implemented from 1st January 2018 by providing interim benefits of RM600 to employees who lost their jobs as an initial exercise.

Whereas the full implementation of the benefits under this Act is effective from 1 January 2019.

SOCSO’s Headquarters is located at Menara PERKESO, 281 Jalan Ampang, 50538 Kuala Lumpur.
It has 14 State Offices, 39 SOCSO offices nationwide and 1 SOCSO Rehabilitation Centre in Melaka.

The financial statements for the financial year ended 31 December 2018 were authorised for issue by the Board of SOCSO on 12th July 2019.

2.

Financial Risk Management Objectives And Policies SOCSO is exposed to various financial risks including market risks, credit risk, liquidity risk and operational risk.
Generally, the objectives and policies of financial risk management are aimed at minimising risks in optimising returns to SOCSO.

280 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS 2.

Objektif Dan Polisi Pengurusan Risiko Kewangan (samb) Risiko Kewangan Risiko kewangan adalah berkaitan dengan pelbagai perubahan dalam aspek ekonomi yang memberi impak kepada kestabilan kewangan PERKESO.
Terdapat tiga (3) jenis risiko kewangan yang dihadapi oleh PERKESO seperti berikut: Risiko pasaran (yang terdiri daripada risiko kadar faedah dan risiko harga ekuiti); i. ii.

Risiko kredit; dan iii.

Risiko kecairan.

Polisi lengkap berkaitan setiap jenis risiko kewangan yang disenaraikan di atas adalah seperti yang didedahkan dalam Nota 27.

3.
3.

Dasar Perakaunan Yang Penting 3.1 Penyata Pematuhan Dan Asas Penyediaan PERKESO telah menerima pakai asas akruan daripada Piawaian Perakaunan Sektor Awam Malaysia (MPSAS) pada 1 Januari 2016.

MPSAS 33 membenarkan penerima pakai kali pertama satu tempoh sehingga tiga tahun untuk mengiktiraf dan / atau mengukur aset dan / atau liabiliti tertentu.
Semasa peralihan kepada asas akruan MPSAS pada 1 Januari 2016, PERKESO telah memanfaatkan kelebihan daripada pengecualian peralihan ini untuk pengiktirafan peruntukan bagi faedah dan tuntutan yang telah memenuhi peristiwa yang menjadi tanggungannya.

Penyata kewangan ini dibentangkan dalam Ringgit Malaysia (RM), yang merupakan mata wang fungsian dan pelaporan PERKESO.

Dasar-dasar perakaunan telah diguna pakai secara konsisten sepanjang tempoh ini.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 2.

Financial Risk Management Objectives And Policies (cont'd) Financial Risk Financial risks are associated with various changes in economic aspects which give impact to the SOCSO financial stability.

There are three (3) types of financial risks faced by the SOCSO as follows: i.

Market risk (which comprises of interest rate risk and equity price risk); ii.

Credit risk: and iii.

Liquidity risk.


Detailed policies pertaining to each type of financial risks as listed above are disclosed in Note 27.

3.

Significant Accounting Policies 3.1 Statement Of Compliance And Basis Of Preparation SOCSO adopted the accrual basis of Malaysian Public Sector Accounting Standards (MPSASs) on 1st January 2016.

MPSAS 33 allows a first-time adopter a period of up to three years to recognize and/or measure certain assets and/ or liabilities.
In its transition to accrual basis MPSASs on 1st January 2016 and for the current financial year, SOCSO has taken advantage of this transitional exemption for the recognition of provisions for benefits and claims that has met the obligating event.

The financial statements are presented in Ringgit Malaysia (RM), which is the functional and reporting currency of SOCSO and all values are rounded to the nearest thousand (RM'000).

The accounting policies have been consistently applied throughout the period.
281 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS 3.

Dasar Perakaunan Yang Penting (samb) 3.1 Penyata Pematuhan Dan Asas Penyediaan (samb) Penyata kewangan ini telah disediakan atas asas kos sejarah, kecuali dinyatakan sebaliknya.

Penyata aliran tunai disediakan menggunakan kaedah tidak langsung.

Penyata kewangan telah disediakan mengikut asas akruan.
3.2 Ringkasan Dasar Perakaunan Yang Penting a) Pengiktirafan Pendapatan Hasil Daripada Urus Niaga Bukan Pertukaran Pendapatan Caruman ––––––––––––––––––– Pendapatan caruman daripada majikan dan pekerja diiktiraf apabila PERKESO mempunyai hak yang boleh dikuatkuasakan untuk menerimanya.
Geran Kerajaan ––––––––––––– Hasil daripada urus niaga bukan pertukaran dengan Kerajaan Persekutuan adalah diukur pada nilai saksama dan diiktiraf apabila memperolehi kawalan ke atas sesuatu aset (tunai) yang bebas daripada syarat-syarat dan terdapat kemungkinan bahawa manfaat ekonomi atau potensi perkhidmatan berkaitan dengan aset tersebut akan mengalir kepada PERKESO dan boleh diukur dengan pasti.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 3.

Significant Accounting Policies (cont'd) 3.1 Statement Of Compliance And Basis Of Preparation (cont'd) The financial statements have been prepared on the basis of historical cost, unless stated otherwise.

The cash flows statement is prepared using the indirect method.

The financial statements are prepared on an accrual basis.
3.2 Summary Of Significant Accounting Policies a) Revenue Recognition Revenue From Non-Exchange Transactions Contribution Income ––––––––––––––––– Contribution income from employers and employees is recognised when SOCSO has an enforceable right to receive it.
Hasil daripada urus niaga bukan pertukaran dengan Kerajaan Persekutuan adalah diukur pada nilai saksama dan diiktiraf apabila memperolehi kawalan ke atas sesuatu aset (tunai) yang bebas daripada syarat-syarat dan terdapat kemungkinan bahawa manfaat ekonomi atau potensi perkhidmatan berkaitan dengan aset tersebut akan mengalir kepada PERKESO dan boleh diukur dengan pasti.
Government Grant –––––––––––––––– Revenues from non-exchange transactions with Federal Government are measured at fair value and recognized on obtaining control of the asset (cash) that is free from conditions and it is probable that the economic benefits or service potential related to the asset will flow to SOCSO and can be measured reliably.

282 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS 3.
Dasar Perakaunan Yang Penting (samb) 3.2 Ringkasan Dasar Perakaunan Yang Penting (samb) a) Pengiktirafan Pendapatan (samb) Hasil Daripada Urus Niaga Pertukaran Pendapatan Faedah ––––––––––––––––––– Pendapatan faedah diakrukan dengan menggunakan kaedah hasil efektif.

Hasil efektif ini mendiskaunkan anggaran terimaan tunai masa hadapan di sepanjang jangkaan usia aset kewangan sehingga amaun yang dibawa bersih aset terbabit.
Kaedah ini diaplikasikan kepada baki prinsipal untuk menentukan pendapatan faedah bagi setiap tempoh.

Dividen ––––––– Dividen atau agihan yang setara dengannya hendaklah diiktiraf apabila hak pemegang saham atau PERKESO untuk menerima bayaran tersebut ditentukan.

Pendapatan Sewa ––––––––––––––––– Pendapatan sewa hasil daripada pajakan operasi atas pelaburan hartanah dikira pada asas garis lurus di sepanjang tempoh pajakan dan diambil kira sebagai hasil.
Faedah Caruman Lewat Bayar Dan Kompaun –––––––––––––––––––––––––––––––––––––––––– Faedah caruman lewat bayar dan kompaun diiktiraf atas asas tunai.

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 3.
Signif icant Accounting Policies (cont'd) 3.2 Summary Of Significant Accounting Policies (cont'd) a) Revenue Recognition (cont'd) Revenue From Exchange Transactions Interest Income ––––––––––––– Interest income is accrued using the effective yield method.

The effective yield discounts estimated future cash receipts through the expected life of the financial asset to that asset’s net carrying amount.
The method applies this yield to the principal outstanding to determine interest income each period Dividend –––––––– Dividend or similar distributions must be recognised when the shareholder’s or SOCSO’s right to receive payments is established.

Rental Income ––––––––––––– Rental income arising from operating leases on properties is accounted for on a straight-line basis over the lease terms and included in revenue.
Interest On Late Contribution And Compound ––––––––––––––––––––––––––––––––––––––– Interest on late contribution and compound are recognised on a cash basis.

283 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS 3.

Dasar Perakaunan Yang Penting (samb) 3.2 Ringkasan Dasar Perakaunan Yang Penting (samb) b) Pelaburan Hartanah Hartanah pelaburan pada awalnya diukur pada kos yang mana termasuk kos urus niaga yang berkaitan.
Amaun yang dibawa adalah termasuk kos penggantian komponen bagi hartanah pelaburan sedia ada pada masa kos tersebut dikenakan sekiranya kriteria pengiktirafan telah dipenuhi dan tidak termasuk kos penyelenggaraan harian bagi hartanah pelaburan.

Selepas pengiktirafan awal, hartanah pelaburan dinyatakan pada nilai saksama.
Nilai saksama bagi hartanah pelaburan adalah berdasarkan penilaian oleh penilai bebas dan / atau penilai dalaman berdaftar dan mempunyai kelayakan profesional diiktiraf yang bersesuaian dan pengalaman terkini berkaitan lokasi dan kategori hartanah yang dinilai.

Keuntungan atau kerugian yang terbit daripada perubahan dalam nilai saksama hartanah pelaburan akan diiktiraf dalam lebihan atau kurangan dalam tahun kewangan di mana ianya berlaku.
Jika PERKESO menetapkan bahawa nilai saksama hartanah pelaburan dalam pembinaan tidak boleh ditentukan dengan pasti tetapi menjangka nilai saksama hartanah boleh ditentukan dengan pasti apabila pembinaan siap, PERKESO hendaklah mengukur hartanah pelaburan dalam pembinaan pada kos sehingga sama ada nilai saksamanya boleh ditentukan dengan pasti atau pembinaan siap sepenuhnya (yang mana terdahulu).
Apabila PERKESO boleh mengukur dengan pasti nilai saksama hartanah pelaburan dalam pembinaan yang mana sebelumnya telah diukur pada nilai kos, PERKESO hendaklah mengukur hartanah itu pada nilai saksamanya.

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 3.
Significant Accounting Policies (cont'd) 3.2 Summary Of Significant Accounting Policies (cont'd) b) Investment Property Investment properties are initially measured at cost, which includes related transaction costs.

The carrying amount includes the replacement cost of components of an existing investment property at the time that cost is incurred if the recognition criteria are met and excludes the costs of day-to-day maintenance of an investment property.
After initial recognition, investment properties are stated at fair value.

Fair values of investment properties are based on valuations by registered independent and/or in-house valuers and with appropriate recognised professional qualifications and recent experience in the location and category of the properties being valued.

Gains or losses arising from changes in the fair values of investment properties are recognised in surplus or deficit in the financial year in which they arise.
If SOCSO determines that the fair value of an investment property under construction is not reliably determinable but expects the fair value of the property to be reliably determinable when construction is completed, SOCSO shall measure that investment property under construction at cost until either its fair value becomes reliably determinable or construction is completed (whichever is earlier).
Once SOCSO is able to measure reliably the fair value of an investment property under construction that has previously been measured at cost, SOCSO shall measure that property at its fair value.

284 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS 3.
Dasar Perakaunan Yang Penting (samb) 3.2 Ringkasan Dasar Perakaunan Yang Penting (samb) b) Pelaburan Hartanah (samb) Perbelanjaan berikutnya adalah dipermodalkan kepada amaun yang dibawa oleh aset berkenaan hanya apabila terdapat kemungkinan bahawa manfaat ekonomi masa hadapan berkaitan dengan perbelanjaan tersebut akan mengalir kepada PERKESO dan kos bagi item berkenaan boleh diukur dengan pasti.

Semua kos pembaikan dan penyelenggaraan lain adalah dibelanjakan apabila ianya berlaku.
Apabila sebahagian daripada hartanah pelaburan diganti, amaun yang dibawa bagi bahagian yang diganti akan dinyahiktirafkan.

Hartanah pelaburan adalah dinyahiktirafkan sama ada apabila ia telah dilupuskan atau apabila hartanah pelaburan itu tidak digunakan secara kekal dan tiada manfaat ekonomi masa hadapan yang dijangkakan daripada pelupusannya.
Keuntungan atau kerugian yang terbit daripada penamatan atau pelupusan hartanah pelaburan ditentukan daripada perbezaan di antara hasil pelupusan bersih, jika ada, dengan amaun yang dibawa oleh aset itu dan diiktiraf sebagai lebihan atau kurangan dalam tempoh penamatan atau pelupusan itu.

Hartanah pelaburan akan dikelaskan semula sebagai hartanah dan peralatan apabila kegunaan hartanah berubah daripada hartanah pelaburan kepada yang diduduki oleh pemilik.
Nilai saksamanya pada tarikh pengelasan semula itu akan menjadi kos untuk tujuan perakaunan berikutnya.

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 3.
Significant Accounting Policies (cont'd) 3.2 Summary Of Significant Accounting Policies (cont'd) b) Investment Property (cont'd) Subsequent expenditure is capitalised to the asset’s carrying amount only when it is probable that future economic benefits associated with the expenditure will flow to SOCSO and the cost of the item can be measured reliably.

All other repairs and maintenance costs are expensed when incurred.
When part of an investment property is replaced, the carrying amount of the replaced part is derecognised.

Investment properties are derecognised when either they have been disposed of or when the investment property is permanently withdrawn from use and no future economic benefit is expected from its disposal.
The gain or loss arising from the retirement or disposal of an investment property is determined as the difference between the net disposal proceeds, if any, and the carrying amount of the asset and is recognised in surplus or deficit in the period of the retirement or disposal.

When the use of a property changes from investment property to owner-occupied, the property is reclassified as property and equipment.
Its fair value at the date of reclassification becomes its cost for subsequent accounting purposes.

285 285 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS 3.

Dasar Perakaunan Yang Penting (samb) 3.2 Ringkasan Dasar Perakaunan Yang Penting (samb) c) Hartanah Dan Peralatan Semua hartanah dan peralatan adalah dinyatakan pada kos ditolak susut nilai terkumpul dan kerugian penjejasan.
Kos termasuk perbelanjaan yang berkaitan secara langsung dengan perolehan item tersebut.

Apabila bahagian signifikan hartanah dan peralatan perlu diganti pada masa tertentu, PERKESO mengiktiraf bahagian-bahagian tersebut sebagai aset-aset individu dengan usia guna tertentu dan menyusutnilaikannya dengan sewajarnya.
Begitu juga, apabila pemeriksaan menyeluruh dilakukan, kosnya diiktiraf dalam amaun yang dibawa oleh hartanah dan peralatan terbabit sebagai suatu penggantian jika kriteria pengiktirafan tersebut dipenuhi.

Semua kos pembaikan dan penyelenggaraan lain diiktiraf dalam lebihan atau kurangan apabila ianya berlaku.

Jika suatu aset diperolehi dalam suatu urus niaga bukan pertukaran di mana balasannya adalah tiada atau pada nilai nominal, aset tersebut pada awalnya akan diukur pada nilai saksama.
Kerja dalam kemajuan terdiri daripada kerja-kerja yang melibatkan hartanah dan peralatan yang belum disempurnakan sehingga akhir tahun kewangan semasa.

Kerja dalam kemajuan dinyatakan pada nilai kos dan tidak disusutnilaikan sehingga aset berkenaan sedia untuk digunakan.

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 3.
Significant Accounting Policies (cont'd) 3.2 Summary Of Significant Accounting Policies (cont'd) c) Property And Equipment All property and equipment are stated at cost less accumulated depreciation and impairment losses.

Cost includes expenditure that is directly attributable to the acquisition of the items.

When significant parts of property and equipment are required to be replaced at intervals, SOCSO recognises such parts as individual assets with specific useful life and depreciates them accordingly.
Likewise, when a major inspection is performed, its cost is recognised in the carrying amount of the property and equipment as a replacement if the recognition criteria are satisfied.

All other repair and maintenance costs are recognised in surplus or deficit as incurred.

Where an asset is acquired in a non-exchange transaction for nil or nominal consideration, the asset is initially measured at its fair value.
Work in progress consists of works involving property and equipment that have not been completed until the end of the current financial year.

Work in progress is stated at cost and is not depreciated until the asset is ready for use.

286 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS 3.

Dasar Perakaunan Yang Penting (samb) 3.2 Ringkasan Dasar Perakaunan Yang Penting (samb) c) Hartanah Dan Peralatan (samb) Tanah pegangan bebas tidak disusut nilai kerana ianya mempunyai usia yang tidak terhad.
Hartanah dan peralatan lain disusut nilai mengikut kaedah garis lurus untuk memperuntukkan kos kepada nilai sisanya di sepanjang anggaran usia guna yang diringkaskan seperti berikut:  Tanah pajakan  Bangunan pejabat  Ubah suai pejabat  Kenderaan bermotor  Peralatan pejabat  Peralatan vokasional  Peralatan perubatan  Perkakasan komputer Baki tempoh pajakan 50 tahun 3 tahun 5 tahun 5 tahun 5 tahun 5 tahun 3 - 5 tahun Nilai sisa dan usia guna aset adalah dikaji semula dan diselaraskan secara prospektif, jika bersesuaian, pada akhir setiap tempoh pelaporan.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 3.

Significant Accounting Policies (cont'd) 3.2 Summary Of Significant Accounting Policies (cont'd) c) Property And Equipment (cont'd) Freehold land is not depreciated as it has an infinite life.
Other property and equipment are depreciated on the straight-line method to allocate the cost to their residual values over their estimated useful life summarised as follows:  Leasehold land  Office buildings  Office renovations  Motor vehicles  Office equipment  Vocational equipment  Medical equipment  Computer hardware Remaining lease period 50 years 3 years 5 years 5 years 5 years 5 years 3 - 5 years The assets’ residual values and useful life are reviewed, and adjusted prospectively, if appropriate, at the end of each reporting period.
287 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS 3.

Dasar Perakaunan Yang Penting (samb) 3.2 Ringkasan Dasar Perakaunan Yang Penting (samb) c) Hartanah Dan Peralatan (samb) Amaun yang dibawa oleh suatu aset dikurangkan dengan serta-merta kepada amaun boleh pulih, atau amaun perkhidmatan boleh pulih, jika amaun yang dibawa oleh aset adalah lebih besar daripada anggaran amaun boleh pulih atau amaun perkhidmatan boleh pulih.
PERKESO menyahiktirafkan item hartanah dan peralatan dan/atau mana-mana bahagian signifikan suatu aset sekiranya berlaku pelupusan atau apabila tiada manfaat ekonomi atau potensi perkhidmatan masa hadapan yang dijangka akan diperolehi daripada penggunaannya yang berterusan.
Sebarang keuntungan atau kerugian yang terbit daripada penyahiktirafan aset itu (dikira berdasarkan perbezaan di antara hasil pelupusan bersih dan amaun yang dibawa oleh aset tersebut) adalah dimasukkan dalam lebihan atau kurangan apabila aset tersebut dinyahiktirafkan.

d) Pajakan Pajakan kewangan adalah pajakan yang memindahkan sebahagian besar daripada risiko dan manfaat berkaitan dengan pemilikan item yang dipajak kepada PERKESO.
Aset yang dipegang di bawah pajakan kewangan dipermodalkan pada permulaan pajakan pada nilai saksama hartanah yang dipajak atau, jika lebih rendah, pada nilai kini bayaran pajakan minimum masa hadapan.

PERKESO juga mengiktiraf liabiliti pajakan berkaitan pada permulaan pajakan.

Liabiliti yang diiktiraf itu diukur sebagai nilai kini bayaran pajakan minimum masa hadapan pada awal pengiktirafan.

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 3.
Significant Accounting Policies (cont'd) 3.2 Summary Of Significant Accounting Policies (cont'd) c) Property And Equipment (cont'd) An asset’s carrying amount is written down immediately to its recoverable amount, or recoverable service amount, if the asset’s carrying amount is greater than its estimated recoverable amount or recoverable service amount.
SOCSO derecognises items of property and equipment and / or any significant part of an asset upon disposal or when no future economic benefits or service potential is expected from its continuing use.

Any gain or loss arising on derecognition of the asset (calculated as the difference between the net disposal proceeds and the carrying amount of the asset) is included in the surplus or deficit when the asset is derecognised.
d) Leases Finance leases are leases that transfer substantially all of the risks and benefits incidental to ownership of the leased item to SOCSO.

Assets held under a finance lease are capitalised at the commencement of the lease at the fair value of the leased property or, if lower, at the present value of the future minimum lease payments.

SOCSO also recognises the associated lease liability at the inception of the lease.
The liability recognised is measured as the present value of the future minimum lease payments at initial recognition.

288 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS 3.

Dasar Perakaunan Yang Penting (samb) 3.2 Ringkasan Dasar Perakaunan Yang Penting (samb) d) Pajakan (samb) Selepas pengiktirafan awal, bayaran pajakan diagihkan di antara caj kewangan dan pengurangan liabiliti pajakan untuk mencapai suatu kadar faedah yang tetap ke atas baki liabiliti yang tinggal.
Caj kewangan diiktiraf sebagai kos kewangan di dalam lebihan atau kurangan.

Aset yang dipegang di bawah pajakan kewangan disusut nilai sepanjang usia guna aset itu.

Walau bagaimanapun, jika tiada kepastian yang munasabah bahawa PERKESO akan mendapat hak milik terhadap aset itu pada akhir tempoh pajakan, aset itu akan disusut nilai mengikut yang mana lebih singkat antara anggaran usia guna aset itu dan tempoh pajakan.
Pajakan operasi adalah pajakan yang tidak memindahkan sebahagian besar risiko dan manfaat berkaitan dengan pemilikan item yang dipajak kepada PERKESO.

Pembayaran pajakan operasi diiktiraf sebagai perbelanjaan operasi dalam lebihan atau kurangan pada asas garis lurus di sepanjang tempoh pajakan.

e) Perisian Komputer Aset tidak ketara yang diperolehi secara berasingan pada awalnya diiktiraf pada nilai kos.
Kos aset tidak ketara yang diperolehi dalam suatu urus niaga bukan pertukaran adalah nilai saksamanya pada tarikh pertukaran.

Selepas pengiktirafan awal, aset tidak ketara dibawa pada kos ditolak sebarang pelunasan terkumpul dan kerugian penjejasan terkumpul.

Aset tidak ketara yang dijana secara dalaman, tidak termasuk kos pembangunan yang dipermodalkan, tidak dipermodalkan dan perbelanjaan ditunjukkan di dalam lebihan atau kurangan dalam tempoh di mana perbelanjaan tersebut berlaku.
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Significant Accounting Policies (cont'd) 3.2 Summary Of Significant Accounting Policies (cont'd) d) Leases (cont'd) Subsequent to initial recognition, lease payments are apportioned between finance charges and reduction of the lease liability so as to achieve a constant rate of interest on the remaining balance of the liability.
Finance charges are recognised as finance costs in surplus or deficit.

An asset held under a finance lease is depreciated over the useful life of the asset.

However, if there is no reasonable certainty that SOCSO will obtain ownership of the asset by the end of the lease term, the asset is depreciated over the shorter of the estimated useful life of the asset and the lease term.
Operating leases are leases that do not transfer substantially all the risks and benefits incidental to ownership of the leased item to SOCSO.

Operating lease payments are recognised as an operating expense in surplus or deficit on a straight-line basis over the lease term.

e) Computer Software Intangible assets acquired separately are initially recognised at cost.

The cost of intangible assets acquired in a non-exchange transaction is their fair value at the date of the exchange.
Following initial recognition, intangible assets are carried at cost less any accumulated amortisation and accumulated impairment losses.

Internally generated intangible assets, excluding capitalised development costs, are not capitalised and expenditure is reflected in surplus or deficit in the period in which the expenditure is incurred.

289 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS 3.
Dasar Perakaunan Yang Penting (samb) 3.2 Ringkasan Dasar Perakaunan Yang Penting (samb) e) Perisian Komputer (samb) Kerja dalam kemajuan terdiri daripada kerja-kerja yang melibatkan perisian komputer yang belum disempurnakan sehingga akhir tahun kewangan semasa.

Kerja dalam kemajuan dinyatakan pada nilai kos dan tidak disusutnilaikan sehingga aset berkenaan sedia untuk digunakan.

Usia guna aset tidak ketara dinilai sama ada mempunyai tempoh terhad atau tidak terhad.
Aset tidak ketara dengan usia terhad adalah dilunaskan sepanjang usia gunanya:  Perisian komputer 5 tahun Aset tidak ketara dengan usia guna terhad adalah dinilai untuk penjejasan apabila wujud tanda-tanda bahawa aset itu mungkin telah terjejas.

Tempoh pelunasan dan kaedah pelunasan bagi aset tidak ketara dengan usia guna terhad adalah dikaji semula pada akhir setiap tempoh pelaporan.
Perubahan dalam jangkaan usia guna atau pola jangkaan penggunaan manfaat ekonomi masa hadapan dalam aset adalah dianggap mengubah tempoh atau kaedah pelunasan, yang mana bersesuaian, dan dianggap sebagai perubahan dalam anggaran perakaunan.

Perbelanjaan pelunasan ke atas aset tidak ketara dengan usia guna terhad diiktiraf dalam lebihan atau kurangan sebagai kategori belanja yang konsisten dengan sifat aset tidak ketara tersebut.
Untung atau rugi yang terbit daripada penyahiktirafan aset tidak ketara diukur daripada perbezaan di antara hasil pelupusan bersih dan amaun yang dibawa oleh aset itu dan diiktiraf dalam lebihan atau kurangan apabila aset itu dinyahiktirafkan.

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Significant Accounting Policies (cont'd) 3.2 Summary Of Significant Accounting Policies (cont'd) e) Computer Software (cont'd) Work in progress consists of works involving computer software that have not been completed until the end of the current financial year.

Work in progress is stated at cost and is not depreciated until the asset is ready for use.

The useful life of the intangible assets is assessed as either finite or indefinite.
Intangible assets with a finite life is amortised over its useful life:  Computer software 5 years Intangible assets with a finite useful life are assessed for impairment whenever there is an indication that the asset may be impaired.

The amortisation period and the amortisation method, for an intangible asset with a finite useful life, are reviewed at the end of each reporting period.
Changes in the expected useful life or the expected pattern of consumption of future economic benefits embodied in the asset are considered to modify the amortisation period or method, as appropriate, and are treated as changes in accounting estimates.

The amortisation expense on an intangible asset with a finite life is recognised in surplus or deficit as the expense category that is consistent with the nature of the intangible asset.
Gains or losses arising from derecognition of an intangible asset are measured as the difference between the net disposal proceeds and the carrying amount of the asset and are recognised in the surplus or deficit when the asset is derecognised.

290 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS 3.
Dasar Perakaunan Yang Penting (samb) 3.2 Ringkasan Dasar Perakaunan Yang Penting (samb) f) Penjejasan Bagi Aset Bukan Penjanaan Tunai PERKESO menilai pada setiap tarikh pelaporan sama ada terdapat petunjuk bahawa suatu aset bukan penjanaan tunai berkemungkinan terjejas.

Jika wujud sebarang petunjuk, atau apabila ujian penjejasan tahunan bagi suatu aset diperlukan, PERKESO menganggarkan amaun perkhidmatan boleh pulih aset itu.
Amaun perkhidmatan boleh pulih aset tersebut adalah dinilai pada amaun yang lebih tinggi bagi nilai saksama aset menjana bukan tunai tersebut ditolak kos untuk jualan dan nilai gunanya.

Apabila amaun yang dibawa oleh suatu aset melebihi amaun perkhidmatan boleh pulih, maka aset tersebut dianggap terjejas dan nilainya dikurangkan kepada amaun perkhidmatan boleh pulihnya.
Dalam menentukan nilai guna aset, PERKESO akan menggunakan sama ada pendekatan kos penggantian susut nilai atau nilai saksama ditolak kos untuk jualan.

Di bawah pendekatan kos penggantian susut nilai, nilai kini bagi baki potensi perkhidmatan suatu aset ditentukan sebagai kos penggantian yang telah disusut nilai bagi aset tersebut.
Kos penggantian yang disusut nilai diukur sebagai kos penghasilan semula atau penggantian aset itu, yang mana lebih rendah, ditolak susut nilai terkumpul yang dikira pada asas kos berkenaan, untuk menunjukkan potensi perkhidmatan yang telah digunakan atau telah luput bagi aset itu.

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Significant Accounting Policies (cont'd) 3.2 Summary Of Significant Accounting Policies (cont'd) f) Impairment Of Non-Cash-Generating Asset SOCSO assesses at each reporting date whether there is an indication that a non-cash-generating asset may be impaired.

If any indication exists, or when annual impairment testing for an asset is required, SOCSO estimates the asset’s recoverable service amount.
An asset’s recoverable service amount is the higher of the non-cash generating asset’s fair value less costs to sell and its value in use.

Where the carrying amount of an asset exceeds its recoverable service amount, the asset is considered impaired and is written down to its recoverable service amount.

In assessing value in use, SOCSO will use either the depreciation replacement cost approach or fair value less costs to sell.
Under the depreciation replacement cost approach, the present value of the remaining service potential of an asset is determined as the depreciated replacement cost of the asset.

The depreciated replacement cost is measured as the reproduction or replacement cost of the asset, whichever is lower, less accumulated depreciation calculated on the basis of such cost, to reflect the already consumed or expired service potential of the asset.
291 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS 3.

Dasar Perakaunan Yang Penting (samb) 3.2 Ringkasan Dasar Perakaunan Yang Penting (samb) f) Penjejasan Bagi Aset Bukan Penjanaan Tunai (samb) Dalam menentukan nilai saksama ditolak kos untuk jualan, harga aset dalam suatu ikatan perjanjian bagi suatu urus niaga yang tulus, diselaraskan untuk kos tambahan yang dapat dikaitkan secara langsung dengan pelupusan aset itu adalah digunakan.
Sekiranya tiada ikatan perjanjian, tetapi aset itu diniagakan di pasaran aktif, maka nilai saksama ditolak kos untuk jualan adalah nilai harga pasaran aset itu ditolak kos pelupusan.

Sekiranya tiada ikatan perjanjian jualan atau pasaran aktif untuk aset itu, PERKESO menentukan nilai saksama ditolak kos untuk jualan aset berdasarkan maklumat terbaik yang ada.
Bagi setiap aset, penilaian dibuat pada setiap tarikh pelaporan sama ada terdapat sebarang petunjuk bahawa kerugian penjejasan yang diiktiraf sebelum ini mungkin tidak lagi wujud atau mungkin telah berkurangan.

Jika petunjuk sedemikian wujud, PERKESO menganggarkan amaun perkhidmatan boleh pulih aset itu.
Kerugian penjejasan yang diiktiraf sebelumnya dibalikkan hanya jika terdapat perubahan dalam andaian yang digunakan untuk menentukan amaun perkhidmatan boleh pulih aset itu sejak kerugian penjejasan yang terakhir diiktiraf.
Pembalikan adalah dihadkan agar amaun yang dibawa oleh aset itu tidak melebihi amaun perkhidmatan boleh pulihnya, juga tidak melebihi nilai amaun dibawa yang telah ditentukan, nilai bersih setelah ditolak susut nilai, sekiranya tiada kerugian penjejasan bagi aset itu diiktiraf dalam tahun-tahun sebelumnya.

Pembalikan tersebut diiktiraf dalam lebihan atau kurangan.

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Significant Accounting Policies (cont'd) 3.2 Summary Of Significant Accounting Policies (cont'd) f) Impairment Of Non-Cash-Generating Asset In determining fair value less costs to sell, the price of the assets in a binding agreement in an arm's length transaction, adjusted for incremental costs that would be directly attributed to the disposal of the asset is used.
If there is no binding agreement, but the asset is traded on an active market, fair value less cost to sell is the asset's market price less cost of disposal.

If there is no binding sale agreement or active market for an asset, SOCSO determines fair value less cost to sell based on the best available information.

For each asset, an assessment is made at each reporting date as to whether there is any indication that previously recognised impairment losses may no longer exist or may have decreased.
If such indication exists, SOCSO estimates the asset's recoverable service amount.

A previously recognised impairment loss is reversed only if there has been a change in the assumptions used to determine the asset’s recoverable service amount since the last impairment loss was recognised.
The reversal is limited so that the carrying amount of the asset does not exceed its recoverable service amount, nor exceed the carrying amount that would have been determined, net of depreciation, had no impairment loss been recognised for the asset in prior years.

Such reversal is recognised in surplus or deficit.

292 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS 3.
Dasar Perakaunan Yang Penting (samb) 3.2 Ringkasan Dasar Perakaunan Yang Penting (samb) g) Instrumen Kewangan Aset Kewangan Pengiktirafan Dan Pengukuran Awal Aset kewangan dalam skop MPSAS 29 Instrumen Kewangan: Pengiktirafan dan Pengukuran adalah diklasifikasikan sebagai aset kewangan pada nilai saksama melalui lebihan atau kurangan, pinjaman dan penghutang, pelaburan dipegang hingga matang atau aset kewangan sedia untuk dijual, yang mana sesuai.
PERKESO menentukan klasifikasi aset kewangannya pada pengiktirafan awal.

Pembelian atau penjualan aset kewangan yang memerlukan penyerahan aset dalam tempoh masa yang ditetapkan oleh peraturan atau konvensyen di dalam pasaran (urus niaga cara biasa) adalah diiktiraf pada tarikh urus niaga, iaitu tarikh PERKESO memberi komitmen untuk membeli atau menjual aset itu.
Aset kewangan PERKESO termasuk: tunai dan deposit jangka pendek; pinjaman dan belum terima lain; instrumen kewangan tersiar dan tidak tersiar dan instrumen kewangan derivatif.

Pengukuran Berikutnya Pengukuran berikutnya bagi aset kewangan adalah bergantung kepada klasifikasinya.

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Significant Accounting Policies (cont'd) 3.2 Summary Of Significant Accounting Policies (cont'd) g) Financial Instruments Financial Assets Initial Recognition And Measurement Financial assets within the scope of MPSAS 29 Financial Instruments: Recognition and Measurement are classified as financial assets at fair value through surplus or deficit, loans and receivables, held-to-maturity investments or available-for-sale financial assets, as appropriate.
SOCSO determines the classification of its financial assets at initial recognition.

Purchases or sales of financial assets that require delivery of assets within a time frame established by regulation or convention in the marketplace (regular way trades) are recognised on the trade date, i.e., the date that SOCSO commits to purchase or sell the asset.
SOCSO's financial assets include cash and short-term deposits, loans and other receivables, quoted and unquoted financial instruments and derivative financial instruments.

Subsequent Measurement The subsequent measurement of financial assets depends on their classification.

293 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS 3.
Dasar Perakaunan Yang Penting (samb) 3.2 Ringkasan Dasar Perakaunan Yang Penting (samb) g) Instrumen Kewangan (samb) Aset Kewangan (samb) Aset Kewangan Pada Nilai Saksama Melalui Lebihan Atau Kurangan Aset kewangan pada nilai saksama melalui lebihan atau kurangan termasuk aset kewangan yang dipegang untuk diniagakan dan aset kewangan pada pengiktirafan awal yang dinyatakan pada nilai saksama melalui lebihan dan kurangan.
Aset kewangan adalah diklasifikasikan sebagai dipegang untuk diniagakan sekiranya ia diperoleh bagi tujuan jualan atau pembelian semula dalam tempoh terdekat.

Derivatif termasuk derivatif digabungkan yang diasingkan juga diklasifikasikan sebagai dipegang untuk diniagakan melainkan ia dinyatakan sebagai instrumen lindung nilai yang berkesan.
Aset kewangan pada nilai saksama melalui lebihan atau kurangan adalah dibawa dalam penyata kedudukan kewangan pada nilai saksama dengan perubahan dalam nilai saksama diiktiraf sebagai lebihan atau kurangan.

Pinjaman Dan Belum Terima Pinjaman dan belum terima adalah aset kewangan bukan derivatif dengan bayaran yang tetap atau boleh ditentukan yang mana tidak tersiar dalam pasaran aktif.
Selepas pengukuran awal, aset kewangan berkenaan kemudiannya diukur pada kos yang dilunaskan menggunakan kaedah faedah efektif ditolak penjejasan.

Kos yang boleh dilunaskan adalah dikira dengan mengambil kira apa-apa diskaun atau premium atas perolehan dan fi atau kos-kos yang merupakan bahagian yang penting bagi kadar faedah efektif itu.

Kerugian yang terbit daripada penjejasan adalah diiktiraf sebagai lebihan atau kurangan.
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Significant Accounting Policies (cont'd) 3.2 Summary Of Significant Accounting Policies (cont'd) g) Financial Instruments (cont'd) Financial Assets (cont'd) Financial Assets At Fair Value Through Surplus Or Deficit Financial assets at fair value through surplus or deficit include financial assets held for trading and financial assets designated upon initial recognition at fair value through surplus and deficit.
Financial assets are classified as held for trading if they are acquired for the purpose of selling or repurchasing in the near term.

Derivatives, including separated embedded derivatives are also classified as held for trading unless they are designated as effective hedging instruments.

Financial assets at fair value through surplus or deficit are carried in the statement of financial position at fair value with changes in fair value recognised in surplus or deficit.
Loans And Receivables Loans and receivables are non-derivative financial assets with fixed or determinable payments that are not quoted in an active market.

After initial measurement, such financial assets are subsequently measured at amortised cost using the effective interest method, less impairment.

Amortised cost is calculated by taking into account any discount or premium on acquisition and fees or costs that are an integral part of the effective interest rate.
Losses arising from impairment are recognised in the surplus or deficit.

294 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS 3.
Dasar Perakaunan Yang Penting (samb) 3.2 Ringkasan Dasar Perakaunan Yang Penting (samb) g) Instrumen Kewangan (samb) Aset Kewangan (samb) Aset Kewangan Sedia Untuk Dijual PERKESO mengklasifikasikan aset kewangan sedia untuk dijual sebagai aset kewangan bukan derivatif yang ditetapkan sebagai sedia untuk dijual atau tidak diklasifikasikan sebagai pinjaman dan belum terima yang dipegang hingga matang atau aset kewangan pada nilai saksama melalui lebihan atau kurangan.
Selepas pengukuran awal, pelaburan kewangan sedia untuk dijual kemudiannya diukur pada nilai saksama dengan keuntungan atau kerugian tersebut diiktiraf terus ke dalam aset bersih melalui penyata perubahan aset bersih sehingga aset kewangan itu dinyahiktirafkan di mana keuntungan atau kerugian terkumpul itu akan diiktiraf dalam lebihan atau kurangan.

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Significant Accounting Policies (cont'd) 3.2 Summary Of Significant Accounting Policies (cont'd) g) Financial Instruments (cont'd) Financial Assets (cont'd) Available-For-Sale Financial Assets SOCSO classifies available-for-sale financial assets as non-derivative financial assets that are designated as available for sale or are not classified as loans and receivables, held-to-maturity or financial assets at fair value through surplus or deficit.
After initial measurement, available-for-sale financial investments are subsequently measured at fair value with gains or losses recognised directly in net assets through the statement of changes in net assets until the financial asset is derecognised, at which time the cumulative gain or loss is recognised in surplus or deficit.

295 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS 3.
Dasar Perakaunan Yang Penting (samb) 3.2 Ringkasan Dasar Perakaunan Yang Penting (samb) g) Instrumen Kewangan (samb) Aset Kewangan (samb) Penyahiktirafan PERKESO menyahiktirafkan suatu aset kewangan atau, jika berkenaan, sebahagian daripada suatu aset kewangan atau sebahagian daripada suatu kumpulan aset kewangan yang sama apabila: – Hak-hak untuk menerima aliran tunai daripada aset itu telah luput atau diketepikan.
– PERKESO telah memindahkan haknya untuk menerima aliran tunai daripada aset itu atau telah menganggap suatu obligasi untuk membayar aliran tunai yang diterima dengan sepenuhnya tanpa kelewatan yang material kepada pihak ketiga; dan sama ada: (a) PERKESO telah memindahkan sebahagian besar daripada semua risiko dan ganjaran daripada aset itu; atau (b) PERKESO tidak memindahkan mahu pun mengekalkan sebahagian besar daripada semua risiko dan ganjaran aset itu, tetapi telah memindahkan kawalan ke atas aset itu.
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Significant Accounting Policies (cont'd) 3.2 Summary Of Significant Accounting Policies (cont'd) g) Financial Instruments (cont'd) Financial Assets (cont'd) Derecognition SOCSO derecognises a financial asset or, where applicable, a part of a financial asset or part of a group of similar financial assets when: – – The rights to receive cash flows from the asset have expired or is waived.
SOCSO has transferred its rights to receive cash flows from the asset or has assumed an obligation to pay the received cash flows in full without material delay to a third party; and either: (a) SOCSO has transferred substantially all the risks and rewards of the asset; or (b) SOCSO has neither transferred nor retained substantially all the risks and rewards of the asset, but has transferred control of the asset.

296 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS 3.
Dasar Perakaunan Yang Penting (samb) 3.2 Ringkasan Dasar Perakaunan Yang Penting (samb) g) Instrumen Kewangan (samb) Aset Kewangan (samb) Penjejasan Bagi Aset Kewangan PERKESO menilai pada setiap tarikh pelaporan sama ada terdapat bukti objektif bahawa suatu aset kewangan atau suatu kumpulan daripada aset kewangan telah terjejas.
Suatu aset kewangan atau suatu kumpulan daripada aset kewangan dianggap terjejas jika, dan hanya jika, terdapat bukti objektif mengenai penjejasan disebabkan oleh satu atau lebih peristiwa yang telah berlaku selepas pengiktirafan awal aset tersebut (akibat suatu 'peristiwa kerugian') dan peristiwa kerugian berkenaan mempunyai suatu kesan ke atas aliran tunai masa hadapan yang dianggarkan bagi aset kewangan itu atau kumpulan daripada aset kewangan itu yang boleh dianggarkan dengan pasti.
Bukti bagi penjejasan aset boleh termasuk petunjuk-petunjuk berikut: – – – Penghutang atau suatu kumpulan penghutang mengalami kesukaran kewangan yang signifikan.

Keingkaran atau kelalaian dalam pembayaran faedah atau prinsipal.

Kebarangkalian bahawa penghutang mengalami muflis atau penyusunan semula kewangan lain.
– Data yang boleh ditinjau menunjukkan suatu pengurangan yang boleh diukur dalam anggaran aliran tunai masa hadapan (contoh: perubahan dalam tunggakan atau keadaan ekonomi yang menyumbang kepada keingkaran).

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Significant Accounting Policies (cont'd) 3.2 Summary Of Significant Accounting Policies (cont'd) g) Financial Instruments (cont'd) Financial Assets (cont'd) Impairment Of Financial Assets SOCSO assesses at each reporting date whether there is objective evidence that a financial asset or a group of financial assets is impaired.
A financial asset or a group of financial assets is deemed to be impaired if, and only if, there is objective evidence of impairment as a result of one or more events that has occurred after the initial recognition of the asset (an incurred ‘loss event’) and that loss event has an impact on the estimated future cash flows of the financial asset or the group of financial assets that can be reliably estimated.
Evidence of impairment may include the following indicators: – The debtors or a group of debtors are experiencing significant financial difficulty.

– Default or delinquency in interest or principal payments.

– The probability that debtors will enter bankruptcy or other financial reorganisation.

– Observable data indicates a measurable decrease in estimated future cash flows (e.g.

changes in arrears or economic conditions that correlate with defaults).
297 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS 3.
Dasar Perakaunan Yang Penting (samb) 3.2 Ringkasan Dasar Perakaunan Yang Penting (samb) g) Instrumen Kewangan (samb) Aset Kewangan (samb) Aset Kewangan Dibawa Pada Kos Yang Dilunaskan Bagi aset kewangan yang dibawa pada kos yang dilunaskan, PERKESO pada peringkat awalnya akan menilai sama ada bukti objektif penjejasan wujud secara individu bagi aset kewangan yang secara individunya signifikan atau secara kolektifnya bagi aset kewangan yang tidak signifikan secara individu.
Jika PERKESO menentukan bahawa tiada bukti objektif penjejasan wujud bagi suatu aset kewangan yang dinilai secara individu, sama ada signifikan atau tidak, ia termasuk aset dalam suatu kumpulan aset kewangan dengan ciri-ciri risiko kredit yang sama dan secara kolektif menilainya bagi tujuan penjejasan.

Aset yang dinilai secara individu untuk penjejasan dan di mana suatu kerugian penjejasan adalah, secara berterusan, diiktiraf adalah tidak termasuk dalam penilaian kolektif bagi penjejasan.
Jika terdapat bukti objektif bahawa kerugian penjejasan telah berlaku, amaun kerugian tersebut adalah diukur sebagai perbezaan di antara amaun yang dibawa oleh aset itu dan nilai kini anggaran aliran tunai masa hadapan (tidak termasuk kerugian kredit yang dijangka pada masa hadapan yang belum berlaku).

Nilai kini bagi anggaran aliran tunai masa hadapan adalah didiskaunkan pada kadar faedah efektif asal aset kewangan itu.
Jika suatu pinjaman mempunyai suatu kadar faedah yang berubah-ubah, kadar diskaun untuk mengukur sebarang kerugian penjejasan adalah kadar faedah efektif semasa.

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Significant Accounting Policies (cont'd) 3.2 Summary Of Significant Accounting Policies (cont'd) g) Financial Instruments (cont'd) Financial Assets (cont'd) Financial Assets Carried At Amortised Cost For financial assets carried at amortised cost, SOCSO first assesses whether objective evidence of impairment exists individually for financial assets that are individually significant, or collectively for financial assets that are not individually significant.
If SOCSO determines that no objective evidence of impairment exists for an individually assessed financial asset, whether significant or not, it includes the asset in a group of financial assets with similar credit risk characteristics and collectively assesses them for impairment.

Assets that are individually assessed for impairment and for which an impairment loss is, or continuous to be, recognised are not included in a collective assessment of impairment.
If there is objective evidence that an impairment loss has been incurred, the amount of the loss is measured as the difference between the assets carrying amount and the present value of estimated future cash flows (excluding future expected credit losses that have not yet been incurred).

The present value of the estimated future cash flows is discounted at the financial asset’s original effective interest rate.
If a loan has a variable interest rate, the discount rate for measuring any impairment loss is the current effective interest rate.

298 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS 3.
Dasar Perakaunan Yang Penting (samb) 3.2 Ringkasan Dasar Perakaunan Yang Penting (samb) g) Instrumen Kewangan (samb) Aset Kewangan (samb) Aset Kewangan Dibawa Pada Kos Yang Dilunaskan (samb) Amaun dibawa bagi aset itu adalah dikurangkan melalui penggunaan suatu akaun peruntukan dan amaun kerugian itu diiktiraf dalam lebihan atau kurangan.
Pinjaman bersama dengan peruntukan berkaitan adalah dihapus kira apabila tiada prospek realistik bagi pemulihan masa hadapan dan semua cagaran telah direalisasikan atau dipindahkan kepada PERKESO.

Jika, pada tahun berikutnya, amaun bagi anggaran kerugian penjejasan meningkat atau menurun disebabkan oleh suatu peristiwa yang berlaku selepas penjejasan diiktiraf, kerugian penjejasan yang diiktiraf sebelum ini adalah ditambah atau dikurangkan dengan menyelaraskan akaun peruntukan tersebut.
Jika hapus kira kemudiannya pulih pada masa hadapan, pemulihan itu dikreditkan kepada kos kewangan dalam lebihan atau kurangan.

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Significant Accounting Policies (cont'd) 3.2 Summary Of Significant Accounting Policies (cont'd) g) Financial Instruments (cont'd) Financial Assets (cont'd) Financial Assets Carried At Amortised Cost The carrying amount of the asset is reduced through the use of an allowance account and the amount of the loss is recognised in surplus or deficit.
Loans together with the associated allowance are written off when there is no realistic prospect of future recovery and all collateral has been realised or transferred to SOCSO.

If, in a subsequent year, the amount of the estimated impairment loss increases or decreases because of an event occurring after the impairment was recognised, the previously recognised impairment loss is increased or reduced by adjusting the allowance account.
If a future write-off is later recovered, the recovery is credited to finance costs in surplus or deficit.

299 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS 3.
Dasar Perakaunan Yang Penting (samb) 3.2 Ringkasan Dasar Perakaunan Yang Penting (samb) g) Instrumen Kewangan (samb) Aset Kewangan (samb) Aset Kewangan Sedia Untuk Dijual Bagi aset kewangan sedia untuk dijual, PERKESO menilai pada setiap tarikh pelaporan sama ada terdapat bukti objektif bahawa suatu pelaburan atau suatu kumpulan pelaburan adalah terjejas.
Bagi aset kewangan yang diklasifikasikan sebagai sedia untuk dijual, bukti objektif termasuk suatu penurunan yang signifikan atau berpanjangan dalam nilai saksama pelaburan yang berkurangan daripada kosnya.

'Signifikan' dinilai terhadap kos asal pelaburan itu dan 'berpanjangan' terhadap tempoh di mana nilai saksama adalah berkurangan daripada kos asalnya.
Di mana terdapat bukti penjejasan, kerugian terkumpul - diukur sebagai perbezaan di antara kos pemerolehan dan nilai saksama semasa, ditolak sebarang kerugian penjejasan ke atas pelaburan berkenaan yang sebelum ini diiktiraf dalam lebihan atau kurangan - dikeluarkan daripada rizab dalam aset bersih dan diiktiraf dalam lebihan atau kurangan.
Kerugian penjejasan yang diiktiraf dalam lebihan atau kurangan bagi pelaburan ekuiti yang diklasifikasikan sebagai sedia untuk dijual tidak dibalikkan melalui lebihan atau kurangan dalam tempoh berikutnya.

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Significant Accounting Policies (cont'd) 3.2 Summary Of Significant Accounting Policies (cont'd) g) Financial Instruments (cont'd) Financial Assets (cont'd) Available-For-Sale Financial Assets For available-for-sale financial assets, SOCSO assesses at each reporting date whether there is objective evidence that an investment or a group of investments is impaired.
In the case of equity investments classified as available-for-sale, objective evidence would include a significant or prolonged decline in the fair value of the investment below its cost.

‘Significant’ is evaluated against the original cost of the investment and ‘prolonged’ against the period in which the fair value was below its original cost.
Where there is evidence of impairment, the cumulative loss – measured as the difference between the acquisition cost and the current fair value, less any impairment loss on that investment previously recognised in the surplus or deficit – is removed from the reserve in net assets and recognised in surplus or deficit.

Impairment losses recognised in surplus or deficit on equity investment classified as available-for-sale are not reversed through surplus or deficit in subsequent periods.
300 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS 3.

Dasar Perakaunan Yang Penting (samb) 3.2 Ringkasan Dasar Perakaunan Yang Penting (samb) g) Instrumen Kewangan (samb) Aset Kewangan (samb) Aset Kewangan Sedia Untuk Dijual (samb) Dalam kes instrumen hutang yang diklasifikasikan sebagai sedia untuk dijual, penjejasan adalah dinilai berdasarkan kriteria yang sama seperti aset kewangan yang dibawa pada kos yang dilunaskan.
Walau bagaimanapun, amaun yang direkodkan bagi penjejasan adalah kerugian terkumpul diukur sebagai perbezaan di antara kos dilunaskan dan nilai saksama semasa, ditolak sebarang kerugian penjejasan ke atas pelaburan berkenaan yang sebelumnya diiktiraf dalam lebihan atau kurangan.
Jika dalam tempoh berikutnya, nilai saksama bagi instrumen hutang yang diklasifikasikan sebagai sedia untuk dijual meningkat dan peningkatan itu boleh secara objektifnya dikaitkan kepada suatu peristiwa yang berlaku selepas kerugian penjejasan diiktiraf dalam lebihan atau kurangan, kerugian penjejasan itu akan dibalikkan melalui lebihan atau kurangan.

Liabiliti Kewangan Liabiliti kewangan diiktiraf dalam penyata kedudukan kewangan apabila PERKESO menjadi pihak kepada peruntukan kontrak instrumen.
Pada pengiktirafan awal, liabiliti kewangan diukur pada nilai saksama, termasuk kos urus niaga untuk liabiliti kewangan yang tidak diukur pada nilai saksama melalui lebihan atau kurangan, yang terlibat secara langsung di dalam mengiktiraf liabiliti kewangan.

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Significant Accounting Policies (cont'd) 3.2 Summary Of Significant Accounting Policies (cont'd) g) Financial Instruments (cont'd) Financial Assets (cont'd) Available-For-Sale Financial Assets (cont'd) In the case of debt instruments classified as available-for-sale, impairment is assessed based on the same criteria as financial assets carried at amortised cost.
However, the amount recorded for impairment is the cumulative loss measured as the difference between the amortised cost and the current fair value, less any impairment loss on that investment previously recognised in surplus or deficit.
If in subsequent period, the fair value of a debt instrument classified as available-for-sale increase and the increase can be objectively relates to an event occuring after the impairment loss was recognised in surplus or deficit, the impairment loss is reversed through surplus and deficit.

Financial Liabilities Financial liabilities are recognised in the statement of financial position when PERKESO becomes a party to the contractual provisions of the instrument.
At initial recognition, financial liabilities are measured at fair value, including transaction costs for financial liabilities not measured at fair value through surplus or deficit, directly attributable to the recognition of financial liabilities.

301 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS 3.
Dasar Perakaunan Yang Penting (samb) 3.2 Ringkasan Dasar Perakaunan Yang Penting (samb) g) Instrumen Kewangan (samb) Aset Kewangan (samb) Liabiliti Kewangan (samb) Selepas pengiktirafan awal, liabiliti kewangan diklasifikasikan kepada salah satu daripada dua kategori liabiliti kewangan iaitu liabiliti kewangan diukur pada nilai saksama melalui lebihan atau kurangan dan liabiliti kewangan pada kos terlunas.
Liabiliti kewangan dinyahiktiraf apabila obligasi yang dinyatakan dalam kontrak telah dilepaskan, dibatalkan atau tamat hayat.

Sebarang perbezaan di antara nilai yang dibawa bagi liabiliti kewangan yang dinyahiktiraf dan pertimbangan yang dibayar adalah diiktiraf di dalam penyata prestasi kewangan dalam tempoh penyahiktirafan.
h) Mengofset Instrumen Kewangan Aset dan liabiliti kewangan adalah diofset dan amaun bersih ditunjukkan dalam penyata kedudukan kewangan apabila terdapat hak yang boleh dikuatkuasakan menurut undang-undang untuk mengofset amaun yang diiktiraf dan terdapat suatu niat untuk menyelesaikannya pada suatu asas yang bersih, atau merealisasikan aset dan menyelesaikan liabiliti secara serentak.
Hak yang boleh dikuatkuasakan menurut undang-undang hendaklah tidak berlaku secara kebetulan pada peristiwa masa hadapan dan hendaklah dikuatkuasakan dalam perjalanan biasa perniagaan dan dalam peristiwa keingkaran, insolvensi atau kemuflisan.

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Significant Accounting Policies (cont'd) 3.2 Summary Of Significant Accounting Policies (cont'd) g) Financial Instruments (cont'd) Financial Assets (cont'd) Financial Liabilities (cont'd) After initial recognition, financial liabilities are classified into one of the two categories of financial liabilities, i.e.

financial liabilities are measured at fair value through surplus or deficit and financial liabilities at amortised cost.
Financial liabilities are derecognised when the obligations specified in the contract have been discharged, cancelled or expired.

Any difference between the carrying amount of the derecognised financial liability and the consideration paid is recognised in the statement of financial performance during the period of the derecognition.
h) Offsetting Financial Instruments Financial assets and liabilities are offset and the net amount presented in the statement of financial position when there is a legally enforceable right to offset the recognised amounts and there is an intention to settle on a net basis, or realise the asset and settle the liability simultaneously.
The legally enforceable right must not be contingent on future events and must be enforceable in the normal course of business and in the event of default, insolvency or bankruptcy.

302 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS 3.
Dasar Perakaunan Yang Penting (samb) 3.2 Ringkasan Dasar Perakaunan Yang Penting (samb) i) Tunai Dan Kesetaraan Tunai Tunai dan kesetaraan tunai terdiri daripada tunai di tangan dan tunai di bank, deposit atas panggilan dan pelaburan berkecairan tinggi dengan suatu tempoh matang asal tiga bulan atau kurang, yang sedia ditukar kepada amaun tunai yang diketahui dan tertakluk kepada risiko perubahan nilai yang tidak ketara.
Bagi tujuan penyata aliran tunai yang disatukan, tunai dan kesetaraan tunai terdiri daripada tunai dan deposit jangka pendek seperti yang ditakrifkan di atas, setelah mengambil kira overdraf bank belum jelas.
j) Peruntukan Peruntukan adalah diiktiraf apabila PERKESO mempunyai obligasi semasa (undang-undang atau konstruktif) akibat daripada peristiwa lalu, ia berkemungkinan bahawa suatu aliran keluar sumber yang merangkumi manfaat ekonomi atau potensi perkhidmatan akan diperlukan untuk menyelesaikan obligasi itu dan suatu anggaran yang boleh dipercayai yang boleh dibuat daripada amaun obligasi itu.
Di mana PERKESO menjangkakan sebahagian atau semua peruntukan akan dibayar balik, sebagai contoh, di bawah kontrak insurans, pembayaran balik itu adalah diiktiraf sebagai suatu aset yang berasingan hanya apabila pembayaran semula tersebut adalah secara mutlaknya adalah pasti.

Perbelanjaan yang berkait dengan mana-mana peruntukan adalah ditunjukkan dalam penyata prestasi kewangan setelah mengambil kira apa-apa pembayaran balik yang dilakukan.
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Significant Accounting Policies (cont'd) 3.2 Summary Of Significant Accounting Policies (cont'd) i) Cash And Cash Equivalents Cash and cash equivalents comprise cash on hand and cash at bank, deposits on call and highly liquid investments with an original maturity of three months or less, which are readily convertible to known amounts of cash and are subject to insignificant risk of changes in value.
For the purpose of the statement of cash flows, cash and cash equivalents consist of cash and short-term deposits as defined above, net of outstanding bank overdrafts.

j) Provision Provisions are recognised when SOCSO has a present obligation (legal or constructive) as a result of a past event, it is probable that an outflow of resources embodying economic benefits or service potential will be required to settle the obligation and a reliable estimate can be made of the amount of the obligation.
Where SOCSO expects some or all of a provision to be reimbursed, for example, under an insurance contract, the reimbursement is recognised as a separate asset only when the reimbursement is virtually certain.

The expense relating to any provision is presented in the statement of financial performance net of any reimbursement.

303 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS 3.
Dasar Perakaunan Yang Penting (samb) 3.2 Ringkasan Dasar Perakaunan Yang Penting (samb) k) Aset Dan Liabiliti Luar Jangka PERKESO tidak mengiktiraf aset dan liabiliti luar jangka selain daripada yang terbit daripada penggabungan perniagaan, tetapi mendedahkan kewujudannya dalam penyata kewangan.
Liabiliti luar jangka adalah suatu obligasi yang boleh berlaku disebabkan peristiwa lalu yang mana kewujudannya akan disahkan oleh berlakunya atau tidak berlakunya satu atau lebih peristiwa masa hadapan di luar kawalan PERKESO atau suatu obligasi semasa yang tidak diiktiraf kerana tiada kemungkinan bahawa aliran keluar sumber akan diperlukan untuk menyelesaikan obligasi itu.
Liabiliti luar jangka juga terbit dalam kes yang jarang berlaku di mana terdapat suatu liabiliti yang tidak boleh diiktiraf kerana ia tidak boleh diukur dengan pasti.

Walau bagaimanapun, liabiliti luar jangka tidak termasuk kontrak jaminan kewangan.

Aset luar jangka adalah aset yang mungkin terbit daripada peristiwa lalu yang mana kewujudannya akan disahkan oleh berlakunya atau tidak berlakunya satu atau lebih peristiwa masa hadapan di luar kawalan PERKESO.
PERKESO tidak mengiktiraf aset luar jangka tetapi mendedahkan kewujudannya di mana aliran masuk manfaat ekonomi adalah berkemungkinan di mana kepastiannya tidak dapat ditentukan.

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Significant Accounting Policies (cont'd) 3.2 Summary Of Significant Accounting Policies (cont'd) k) Contingent Assets And Liabilities SOCSO does not recognise contingent assets and liabilities other than those arising from business combinations, but discloses its existence in the financial statements.
A contingent liability is a possible obligation that arises from past events whose existence will be confirmed by the occurrence or non-occurrence of one or more uncertain future events beyond the control of SOCSO or a present obligation that is not recognised because it is not probable that an outflow of resources will be required to settle the obligation.
A contingent liability also arises in the extremely rare case where there is a liability that cannot be recognised because it cannot be measured reliably.

However, contingent liabilities do not include financial guarantee contracts.

A contingent asset is a possible asset that arises from past events whose existence will be confirmed by the occurrence or non-occurrence of one or more uncertain future events beyond the control of SOCSO.
SOCSO does not recognise contingent assets but discloses its existence where inflows of economic benefits are probable, but not virtually certain.

304 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS 3.
Dasar Perakaunan Yang Penting (samb) 3.2 Ringkasan Dasar Perakaunan Yang Penting (samb) l) Mata Wang Asing Urus Niaga Dan Baki Urus niaga mata wang asing diterjemahkan ke dalam mata wang fungsian dengan menggunakan kadar pertukaran yang berlaku pada tarikh urus niaga atau penilaian di mana item diukur semula.
Keuntungan dan kerugian pertukaran asing yang terhasil daripada penyelesaian urus niaga tersebut dan daripada terjemahan pada kadar pertukaran akhir tahun bagi aset dan liabiliti monetari dalam mata wang asing diiktiraf dalam lebihan atau kurangan.

Walau bagaimanapun, perbezaan pertukaran ditunda dalam rizab apabila ia timbul daripada aliran tunai yang layak atau lindung nilai pelaburan bersih atau disebabkan oleh perkara yang merupakan sebahagian daripada pelaburan bersih dalam operasi asing.
Perubahan dalam nilai saksama sekuriti monetari dalam mata wang asing yang diklasifikasikan sebagai sedia untuk dijual adalah dianalisa antara perbezaan terjemahan yang disebabkan oleh perubahan dalam kos yang dilunaskan bagi sekuriti berkenaan dan perubahan lain dalam amaun yang dibawa bagi sekuriti berkenaan.

Perbezaan terjemahan yang berkaitan dengan perubahan dalam kos terlunas diiktiraf dalam lebihan atau kurangan, dan perubahan lain dalam amaun yang dibawa diiktiraf dalam rizab.
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Significant Accounting Policies (cont'd) 3.2 Summary Of Significant Accounting Policies (cont'd) l) Foreign Currencies Transactions And Balances Foreign currency transactions are translated into the functional currency using the exchange rates prevailing at the dates of the transactions or valuation where items are remeasured.
Foreign exchange gains and losses resulting from the settlement of such transactions and from the translation at year-end exchange rates of monetary assets and liabilities denominated in foreign currencies are recognised in surplus or deficit.

However, exchange differences are deferred in reserve when they arose from qualifying cash flow or net investment hedges or are attributable to items that form part of the net investment in a foreign operation.
Non-monetary items that are measured at fair value in a foreign currency are translated using the exchange rates at the date when the fair value was determined.

Translation differences on assets and liabilities carried at fair value are reported as part of the fair value gain or loss.

Translation differences on non-monetary financial assets and liabilities such as equities held at fair value through surplus or deficit are recognised in surplus or deficit as part of the fair value gain or loss.
Translation differences on non-monetary financial assets, such as equities classified as available for sale, are included in reserve.

305 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS 3.
Dasar Perakaunan Yang Penting (samb) 3.2 Ringkasan Dasar Perakaunan Yang Penting (samb) l) Mata Wang Asing (samb) Urus Niaga Dan Baki (samb) Butiran bukan monetari yang diukur pada nilai saksama dalam mata wang asing diterjemahkan menggunakan kadar pertukaran pada tarikh nilai saksama ditentukan.

Perbezaan terjemahan aset dan liabiliti yang dibawa pada nilai saksama dilaporkan sebagai sebahagian daripada keuntungan atau kerugian nilai saksama.
Perbezaan terjemahan bagi aset dan liabiliti kewangan bukan monetari seperti ekuiti yang dipegang pada nilai saksama melalui lebihan atau kurangan diiktiraf dalam lebihan atau kurangan sebagai sebahagian daripada keuntungan atau kerugian nilai saksama.

Perbezaan terjemahan bagi aset kewangan bukan monetari, seperti ekuiti yang diklasifikasikan sebagai sedia untuk dijual, dimasukkan di dalam rizab.
m) Faedah Dan Tuntutan Belanja faedah dan tuntutan adalah diiktiraf apabila dibayar dengan akruan tempoh berakhir dilaksanakan bagi amaun terhutang kepada benefisiari sedia ada yang mana telah diluluskan untuk pembayaran.

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Significant Accounting Policies (cont'd) 3.2 Summary Of Significant Accounting Policies (cont'd) l) Foreign Currencies (cont'd) Transactions And Balances (cont'd) Changes in the fair value of monetary securities denominated in foreign currency classified as available for sale are analysed between translation differences resulting from changes in the amortised cost of the security and other changes in the carrying amount of the security.
Translation differences related to changes in amortised cost are recognised in surplus or deficit, and other changes in carrying amount are recognised in reserve.

m) Benefits And Claims Benefits and claim expenses are recognised when paid with period-end accrual made for amount owing to the existing beneficiaries that have been approved for payment.

306 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS 3.
Dasar Perakaunan Yang Penting (samb) 3.2 Ringkasan Dasar Perakaunan Yang Penting (samb) n) Manfaat Pekerja (a) Manfaat Pekerja Jangka Pendek Upah, gaji, cuti tahunan berbayar dan cuti sakit, bonus dan manfaat bukan kewangan yang dijangka akan diselesaikan sepenuhnya dalam tempoh 12 bulan selepas akhir tempoh di mana pekerja memberi perkhidmatan yang berkaitan adalah diiktiraf berkenaan dengan perkhidmatan pekerja sehingga akhir tempoh pelaporan dan diukur pada amaun yang dijangka akan dibayar apabila liabiliti berkenaan diselesaikan.
(b) Pelan Caruman Ditentukan Pelan caruman ditentukan adalah pelan pencen di mana PERKESO membayar caruman tetap kepada Skim Pencen Negara, Kumpulan Wang Simpanan Pekerja (KWSP) dan PERKESO tidak mempunyai obligasi undang- undang atau konstruktif untuk membayar caruman selanjutnya jika dana itu tidak mempunyai aset yang mencukupi untuk membayar semua manfaat pekerja berkaitan dengan perkhidmatan pekerja dalam tempoh semasa dan sebelumnya.
Caruman PERKESO kepada pelan caruman ditentukan adalah dicaj kepada lebihan atau kurangan dalam tempoh yang berkaitan.

Caruman prabayar adalah diiktiraf sebagai aset setakat mana bayaran balik tunai atau pengurangan dalam pembayaran masa hadapan itu wujud.

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Significant Accounting Policies (cont'd) 3.2 Summary Of Significant Accounting Policies (cont'd) n) Employee Benefits (a) Short Term Employee Benefits Wages, salaries, paid annual leave and sick leave, bonuses, and non-monetary benefits that are expected to be settled wholly within 12 months after the end of the period in which the employees render the related service are recognised in respect of employees' services up to the end of the reporting period and are measured at the amounts expected to be paid when the liabilities are settled.
(b) Defined Contribution Plan A defined contribution plan is a pension plan under which SOCSO pays fixed contributions to the National Pension Scheme, the Employees' Provident Fund (EPF) and SOCSO has no legal or constructive obligations to pay further contributions if the fund does not hold sufficient assets to pay all employees benefits relating to employee service in the current and prior periods.
SOCSO's contributions to defined contribution plans are charged to surplus or deficit in the period to which they relate.

Prepaid contributions are recognised as an asset to the extent that a cash refund or a reduction in the future payments is available.

307 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS 3.
Dasar Perakaunan Yang Penting (samb) 3.2 Ringkasan Dasar Perakaunan Yang Penting (samb) n) Manfaat Pekerja (samb) (c) Obligasi Selepas Pekerjaan Lain Obligasi selepas pekerjaan lain PERKESO termasuk manfaat kesihatan selepas persaraan kepada pesara dan tanggungan yang berkelayakan dan pembayaran saguhati tamat perkhidmatan kepada anggota PERKESO.

Kelayakan untuk manfaat ini biasanya bersyarat ke atas pekerja yang masih dalam perkhidmatan sehingga umur persaraan dan memenuhi tempoh perkhidmatan minimum.
Anggaran kos bagi manfaat ini diakrukan sepanjang tempoh pekerjaan menggunakan kaedah perakaunan yang sama seperti yang digunakan untuk pelan manfaat persaraan ditentukan.

Keuntungan dan kerugian aktuari yang terbit daripada pelarasan pengalaman dan perubahan dalam andaian aktuari adalah diiktiraf dalam aset bersih / ekuiti dalam tempoh di mana ia terbit.

Obligasi ini adalah dinilai secara tahunan oleh aktuari bebas yang bertauliah.
Pengiraan kos faedah perubatan dilaksanakan oleh aktuari yang bertauliah pada setiap tempoh tiga (3) tahun.

Andaian utama yang digunakan dalam pengiraan kaedah aktuari ini adalah: Kadar inflasi kos perubatan sebanyak 5.0% setahun; dan i. ii.

Kadar diskaun sebanyak 5.6% setahun.

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Significant Accounting Policies (cont'd) 3.2 Summary Of Significant Accounting Policies (cont'd) n) Employee Benefits (cont'd) (c) Other Post-Employment Obligations SOCSO's other post employment obligations include post-retirement healthcare benefits to their retirees and qualified dependents and SOCSO Staff end of service ex-gratia payments.

The entitlement to these benefits is usually conditional on the employee remaining in service up to retirement age and the completion of a minimum service period.
The expected costs of these benefits are accrued over the period of employment using the same accounting methodology as used for defined benefit pension plans.

Actuarial gains and losses arising from experience adjustments and changes in actuarial assumptions are recognised in net assets / equity in the period in which they arise.

These obligations are valued annually by independent qualified actuaries.

The computation of medical interest cost is undertaken by the certified actuary every three (3) years.
The principal assumptions used in the computation of this actuarial method are: i.

A medical cost inflation rate of 5.0% per annum; and ii.

A discount rate of 5.6% per annum.

308 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS 3.
Dasar Perakaunan Yang Penting (samb) 3.2 Ringkasan Dasar Perakaunan Yang Penting (samb) n) Manfaat Pekerja (samb) (c) Obligasi Selepas Pekerjaan Lain (samb) Manakala nilai manfaat anggota berkaitan dengan pembayaran saguhati tamat perkhidmatan adalah dikira berdasarkan kelayakan manfaat kepada anggota tetap sahaja sepertimana yang diluluskan dalam mesyuarat Lembaga PERKESO Bil.
6 Tahun 2017 dengan formula seperti berikut: 7.5% x Tempoh Bulan Perkhidmatan x Gaji Akhir (d) Manfaat Penamatan Manfaat penamatan adalah dibayar apabila pekerjaan ditamatkan oleh PERKESO sebelum tarikh persaraan biasa, atau apabila seorang pekerja menerima pemberhentian sukarela sebagai pertukaran untuk manfaat ini.
PERKESO mengiktiraf manfaat penamatan pada tarikh yang mana lebih awal antara berikut: (a) apabila PERKESO tidak boleh lagi menarik balik tawaran manfaat itu; dan (b) apabila PERKESO mengiktiraf kos penyusunan semula yang termasuk dalam skop MPSAS 25 dan melibatkan pembayaran manfaat penamatan.

Dalam kes suatu tawaran yang dibuat untuk menggalakkan pemberhentian sukarela, manfaat penamatan itu diukur berdasarkan bilangan anggota yang dijangka menerima tawaran itu.
Manfaat yang kena dibayar lebih daripada 12 bulan selepas akhir tempoh pelaporan adalah didiskaunkan kepada nilai kininya.

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 3.
Significant Accounting Policies (cont'd) 3.2 Summary Of Significant Accounting Policies (cont'd) n) Employee Benefits (cont'd) (c) Other Post-Employment Obligations (cont'd) Whereas the value of the staff benefit in relation to the end of service ex-gratia payment is calculated based on the eligibility of the benefit to the permanent staff only as approved in the Board of SOCSO Meeting No.
6 Year 2016 with the formula as follows: 7.5% x Duration of Months of Service x Last Salary (d) Termination Benefits Termination benefits are payable when employment is terminated by SOCSO before the normal retirement date, or whenever an employee accepts voluntary redundancy in exchange for these benefits.
SOCSO recognises termination benefits at the earlier of the following dates: (a) when SOCSO can no longer withdraw the offer of those benefits; and (b) when SOCSO recognises costs for a restructuring that is within the scope of MPSAS 25 and involves the payment of termination benefits.

In the case of an offer made to encourage voluntary redundancy, the termination benefits are measured based on the number of employees expected to accept the offer.
Benefits falling due more than 12 months after the end of the reporting period are discounted to their present value.

309 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS 4.
Pertimbangan, Anggaran Dan Andaian Perakaunan Yang Penting Penyediaan penyata kewangan PERKESO berpandukan MPSAS memerlukan pihak pengurusan membuat pertimbangan, anggaran dan andaian yang memberi kesan terhadap amaun yang dilaporkan pada hasil, belanja, aset dan liabiliti, dan pendedahan yang berkaitan, dan pendedahan liabiliti luar jangka.
Ketidakpastian mengenai andaian dan anggaran ini boleh menghasilkan keputusan yang memerlukan suatu pelarasan material kepada amaun yang dibawa oleh aset atau liabiliti yang terlibat dalam tempoh-tempoh di masa hadapan.

(a) Penjejasan Aset Kewangan Sedia Untuk Dijual Dalam melaksanakan semakan semula penjejasan, pertimbangan berikut adalah diperlukan.
Penentuan sama ada pelaburan terjejas adalah berdasarkan petunjuk tertentu termasuk, antara lain, penurunan yang berpanjangan atau signifikan dalam nilai saksama di bawah kos, masalah kewangan yang signifikan oleh penerbit atau penanggung obligasi, kehilangan pasaran perdagangan yang aktif dan penjejasan penarafan kredit penerbit atau penanggung obligasi.

Penentuan mengenai apa yang dianggap 'signifikan' atau 'berpanjangan' memerlukan pertimbangan.
Dalam membuat pertimbangan ini, PERKESO menilai faktor-faktor seperti pergerakan nilai saksama sejarah dan tempoh serta sejauh mana nilai saksama suatu pelaburan lebih rendah daripada kosnya.

Penjejasan Nilai Sekuriti Hutang ––––––––––––––––––––––––––– Bagi sekuriti hutang, penjejasan dikenal pasti berdasarkan analisis aliran tunai yang diunjurkan.
Amaun kerugian yang dianggarkan adalah perbezaan di antara amaun yang dibawa oleh aset dan nilai kini anggaran aliran tunai masa hadapan yang didiskaunkan pada kadar faedah efektif asal.

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 4.
Significant Accounting Judgements, Estimates And Assumptions The preparation of SOCSO's financial statements in accordance with MPSASs requires the management to make judgements, estimates and assumptions that affect the reported amounts on revenues, expenses, assets and liabilities, and the accompanying disclosures, and the disclosure of contingent liabilities.
Uncertainty about these assumptions and estimates could result in outcomes that require a material adjustment to the carrying amount of the asset or liability affected in future periods.

(a) Impairment Of Financial Assets Available-For-Sale In carrying out the impairment review, the following judgements are required.
Determination of whether the investments are impaired is based on certain indicators including, amongst others, prolonged or significant decline in fair value below cost, signifcant financial difficulties of the issuers or obligors, the disappearance of an active trading market and deterioration of the credit rating of the issuers or obligors.

The determination of what is deemed 'significant' or 'prolonged' requires judgement.
In making this judgement, SOCSO evaluates factors such as historical fair value movements and the period and extent in which the fair value of an investment is below its cost.

Impairment Of Debt Securities –––––––––––––––––––––––––– For debt securities, impairment is identified based on analysis of projected cash flows.
The amount of loss is estimated as the difference between the asset's carrying amount and the present value of estimated future cash flows discounted at the original effective interest rate.

310 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS 4.
Pertimbangan, Anggaran Dan Andaian Perakaunan Yang Penting (a) Penjejasan Aset Kewangan Sedia Untuk Dijual (samb) Penjejasan Nilai Sekuriti Ekuiti –––––––––––––––––––––––––– Bagi sekuriti ekuiti, penjejasan dikenal pasti berdasarkan kewujudan penurunan 'signifikan' atau 'berpanjangan' dalam nilai saksama bagi suatu pelaburan yang lebih rendah daripada kosnya.
PERKESO mengandaikan penurunan dalam nilai saksama yang lebih rendah daripada kos sebanyak 20% untuk menjadi 'signifikan' dan tempoh lebih daripada 12 bulan adalah dianggap 'berpanjangan'.

(b) Penjejasan Pinjaman Dan Penghutang PERKESO mempertimbangkan faktor-faktor termasuk kualiti kredit dan rekod masa lalu dalam menentukan sama ada suatu kerugian penjejasan patut diiktiraf.
PERKESO membuat andaian mengenai masa depan dan faktor-faktor utama yang lain berkenaan dengan anggaran jumlah dan masa aliran tunai dalam menilai penjejasan nilai bagi pinjaman dan penghutang.

Antara faktor yang dipertimbangkan adalah pendedahan agregat PERKESO kepada peminjam, nilai boleh realis bersih cagaran yang disandarkan, daya maju model perniagaan peminjam, keupayaan untuk menjana aliran tunai yang mencukupi untuk membiayai obligasi hutang.
Anggaran ini adalah berdasarkan andaian dan keputusan sebenar mungkin berbeza daripada ini, justeru, akan menyumbang kepada perubahan dalam kerugian penjejasan yang diiktiraf.

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 4.
Significant Accounting Judgements, Estimates And Assumptions (a) Impairment Of Financial Assets Available-For-Sale (cont'd) Impairment Of Equity Securities ––––––––––––––––––––––––––– For equity securities, impairment is identified based on establishment of 'significant' or 'prolonged' decline in the fair value of an investment below its cost.

SOCSO assumed decline in fair value below the cost by more than 20% to be 'significant' and a period of more than 12 months is deemed 'prolonged'.
(b) Impairment Of Loans And Receivables SOCSO considers factors including credit quality and past due records in determining whether an impairment loss should be recognised.

SOCSO makes assumptions on the future and other key factors in respect of the estimation of the amount and timing of the cash flows in assessing the impairment for loans and receivables.
Among the factors considered are SOCSO's aggregate exposure to the borrowers, the net realisable value of the collateral pledged, the viability of the borrower's business model, the capacity to generate sufficient cash flows to service debt obligations.

These estimations are based on assumptions and the actual results may differ from these, hence resulting in changes to impairment losses recognised.

311 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS 4.
Pertimbangan, Anggaran Dan Andaian Perakaunan Yang Penting (samb) (c) Obligasi Bagi Manfaat Perubatan Pasca Persaraan Manfaat perubatan pasca persaraan kepada pesara dan tanggungan yang berkelayakan bergantung kepada beberapa faktor yang ditentukan pada asas aktuari dengan menggunakan beberapa andaian.

Andaian adalah digunakan untuk menentukan kos bersih perubatan pasca persaraan termasuk kadar diskaun dan kadar kos perubatan yang dijangkakan.
Sebarang perubahan dalam andaian ini akan memberi kesan kepada amaun yang dibawa bagi obligasi pasca persaraan manfaat perubatan.

PERKESO menentukan kadar diskaun yang sesuai pada setiap tempoh tiga (3) tahun apabila penilaian aktuari dilaksanakan.

Penilaian aktuari terkini telah dilaksanakan pada tahun 2016.

Kadar diskaun ini telah digunakan untuk menentukan nilai kini anggaran aliran keluar tunai masa hadapan yang diperlukan untuk menyelesaikan obligasi manfaat perubatan pasca persaraan.
Dalam menentukan kadar diskaun yang bersesuaian, PERKESO mengambil kira kadar faedah bon korporat berkualiti tinggi yang didenominasikan dalam mata wang di mana manfaat tersebut akan dibayar dan mempunyai tempoh matang yang hampir bersamaan dengan tempoh liabiliti yang berkaitan.

Kadar kos perubatan adalah berdasarkan purata kos sejarah yang ditanggung oleh PERKESO.
Andaian utama yang digunakan dan analisa sensitiviti bagi andaian utama adalah berdasarkan kepada perubahan dalam satu andaian spesifik sementara semua andaian lain adalah tidak berubah seperti yang didedahkan dalam Nota 17 kepada penyata kewangan.

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 4.
Significant Accounting Judgements, Estimates And Assumptions (cont'd) (c) Post-Retirement Medical Benefits Obligations The post-retirement medical benefits to retirees and qualified dependents depend on a number of factors that are determined on actuarial basis using a number of assumptions.

The assumptions used in determining the net cost of post- retirement medical include the discount rate and the expected medical cost rate.
Any changes in these assumptions will impact the carrying amount of post-retirement medical benefits obligations.

SOCSO determines appropriate discount rate at every three (3) years when the actuarial valuation is performed.

The recent actuarial valuation was done in year 2016.

This discount rate was used to determine the present value of the estimated expected future cash outflows required to settle the post-retirement medical benefits obligations.
In determining the appropriate discount rate, SOCSO considers the interest rate of high quality corporate bonds that are denominated in the currency in which the benefits will be paid, and have term to maturity approximating the terms of the related liability.

The medical cost rate is based on the average historical cost incurred by SOCSO.
The key assumption used and the sensitivity analysis of the key assumptions based on the change in one specific assumption while holding all other assumptions constant are as disclosed in Note 17 to the financial statement.

312 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS 4.
Pertimbangan, Anggaran Dan Andaian Perakaunan Yang Penting (samb) (d) Obligasi Bagi Manfaat Ganjaran Pasca Persaraan Manfaat ganjaran pasca persaraan kepada pesara bergantung kepada beberapa faktor yang ditentukan pada asas aktuari dengan menggunakan beberapa andaian.

Andaian yang digunakan dalam menentukan kos bersih ganjaran pasca persaraan termasuk kadar diskaun, jangkaan kenaikan gaji tahunan dan kadar semakan gaji.
Sebarang perubahan dalam andaian ini akan memberi kesan kepada amaun yang dibawa bagi obligasi manfaat ganjaran pasca persaraan.

PERKESO menentukan kadar diskaun yang bersesuaian pada setiap tempoh tiga (3) tahun apabila penilaian aktuari dilaksanakan.

Penilaian aktuari terkini telah dilaksanakan pada tahun 2016.

Kadar diskaun ini telah digunakan untuk menentukan nilai kini bagi jangkaan aliran keluar tunai masa hadapan yang diperlukan untuk menyelesaikan obligasi manfaat ganjaran pasca persaraan.
Bagi menentukan kadar diskaun yang bersesuaian, PERKESO mengambil kira kadar faedah bon korporat yang berkualiti tinggi yang didenominasikan dalam mata wang di mana manfaat tersebut akan dibayar dan mempunyai tempoh matang yang hampir bersamaan dengan tempoh liabiliti yang berkaitan.

Kadar kenaikan gaji tahunan adalah berdasarkan kepada purata kenaikan gaji tahun sebelumnya yang ditanggung oleh PERKESO.
Andaian utama yang digunakan dan analisa sensitiviti bagi andaian utama adalah berdasarkan perubahan dalam satu andaian spesifik sementara semua andaian lain adalah tidak berubah seperti yang didedahkan dalam Nota 17 kepada penyata kewangan.

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 4.
Significant Accounting Judgements, Estimates And Assumptions (cont'd) (d) Post-Retirement Gratuity Benefits Obligations The post-retirement gratuity benefits to retirees depend on a number of factors that are determined on actuarial basis using a number of assumptions.

The assumptions used in determining the net cost of post-retirement gratuity include the discount rate, expected annual salary increment and salary revision rate.
Any changes in these assumptions will impact the carrying amount of post-retirement gratuity benefit obligations.

SOCSO determines appropriate discount rate at every three (3) years when the actuarial valuation is performed.

The recent actuarial valuation was done in year 2016.

This discount rate was used to determine the present value of the estimated expected future cash outflows required to settle the post-retirement gratuity benefits obligations.
In determining the appropriate discount rate, SOCSO considers the interest rate of high quality corporate bonds that are denominated in the currency in which the benefits will be paid, and that have term to maturity approximating the terms of the related liability.

Annual salary increment rate is based on the average previous year salary increment incurred by SOCSO.
The key assumption used and the sensitivity analysis of the key assumptions based on the change in one specific assumption while holding all other assumptions constant are as disclosed in Note 17 to the financial statement.

313 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS 4.

Pertimbangan, Anggaran Dan Andaian Perakaunan Yang Penting (samb) (e) Peruntukan PERKESO menggunakan anggaran terbaik sebagai asas untuk mengukur sesuatu peruntukan.
Anggaran dibuat berdasarkan kepada pengalaman lalu, lain-lain petunjuk atau andaian, perkembangan terkini dan peristiwa masa hadapan yang munasabah dalam menentukan sesuatu peruntukan.

(f) Susut Nilai Hartanah Dan Peralatan Kos hartanah dan peralatan disusut nilai mengikut kaedah garis lurus.

Anggaran akan digunakan dalam pemilihan kaedah susut nilai, hayat berguna dan nilai sisa.
Penggunaan sebenar manfaat ekonomi sesuatu hartanah dan peralatan mungkin berbeza daripada anggaran yang digunakan dan ini boleh memberi kesan kepada keuntungan atau kerugian apabila aset-aset dijual atau dilupuskan.

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 4.

Significant Accounting Judgements, Estimates And Assumptions (cont'd) (e) Provision PERKESO used the best estimate as the basis for measuring the provision.
The estimate is based on past experience, other indications or assumptions, recent developments and reasonable future events in determining such provision.

(f) Depreciation Of Property And Equipment Property and equipment cost is depreciated on a straight-line basis.

Estimates will be used in the selection of depreciation methods, useful life and residual values.
The actual use of the economic benefits of a property and equipment may differ from the estimates used and this may affect the profit or loss when the assets are sold or disposed.

314 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS 5.
Hartanah Dan Peralatan Property And Equipment Tanah Pajakan Leasehold Land Tanah 50 Tahun Kurang Kerja Pegangan Bebas Atau Lebih 50 Tahun Freehold 50 Years Less Than Daripada Bangunan Ubah Suai Kenderaan Peralatan Peralatan Peralatan Dalam Perkakasan Pejabat Office Pejabat Bermotor Pejabat Vokasional Perubatan Kemajuan Komputer Office Motor Office Vocational Medical Work In Computer Jumlah Total –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM’000) (RM’000) (RM’000) (RM’000) (RM’000) (RM’000) (RM’000) (RM’000) (RM’000) (RM’000) (RM’000) (RM’000) Land Or More 50 Years Buildings Renovations Vehicles Equipments Equipments Equipments Progress Hardware 2018 Kos / Cost Pada 1 Januari As At 1 January Tambahan Additions Pelupusan / Hapus Kira Disposals / Write Off Pindahan Dari Kerja Dalam Kemajuan Transfer From Work In Progress 69,429 46,291 1,060 690,154 34,901 12,822 14,262 6,054 27,685 75,584 65,197 1,043,439 – – – – – – – – 633 8,521 1,055 283 1,648 24,152 4,642 40,934 – (521) (226) – – – (10,004) (10,751) – – – 8,165 8,797 – 172 – – (17,134) – – Pengelasan Semula Reclassification 48,756 – –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Pada 31 Disember As At 31 December 1,122,378 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 698,319 69,429 108,591 82,602 20,822 48,756 46,291 44,331 15,263 29,333 1,060 6,337 – – – – – – – – – Susut Nilai Terkumpul Accumulated Depreciation Pada 1 Januari As At 1 January Susut Nilai Bagi Tahun Depreciation For The Year – 6,574 383 149,398 23,766 9,604 10,905 3,906 18,260 – 63,972 286,768 – 527 1 13,942 5,324 1,310 1,003 1,213 5,605 – 8,799 37,724 Pelupusan / Hapus Kira Disposals / Write Off (7,012) – –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Pada 31 Disember As At 31 December 317,480 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 163,340 29,090 66,440 23,865 10,393 11,748 (6,331) 5,119 7,101 (160) (521) 384 – – – – – – – – – Amaun Dibawa Pada 31 Disember Carrying Amount As At 31 December 69,429 39,190 676 534,979 15,241 10,429 3,515 1,218 5,468 82,602 42,151 804,898 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 315 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS 5.
Hartanah Dan Peralatan (samb) Property And Equipment (cont'd) Tanah Pajakan Leasehold Land Tanah 50 Tahun Kurang Kerja Pegangan Bebas Atau Lebih 50 Tahun Freehold 50 Years Less Than Daripada Bangunan Ubah Suai Kenderaan Peralatan Peralatan Peralatan Dalam Perkakasan Pejabat Office Pejabat Bermotor Pejabat Vokasional Perubatan Kemajuan Komputer Office Motor Office Vocational Medical Work In Computer Jumlah Total –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM’000) (RM’000) (RM’000) (RM’000) (RM’000) (RM’000) (RM’000) (RM’000) (RM’000) (RM’000) (RM’000) (RM’000) Land Or More 50 Years Buildings Renovations Vehicles Equipments Equipments Equipments Progress Hardware 2017 Kos / Cost Pada 1 Januari As At 1 January Tambahan Additions Pelupusan / Hapus Kira Disposals / Write Off Pindahan Dari Kerja Dalam Kemajuan Transfer From Work In Progress 69,429 41,993 1,060 689,587 24,664 12,571 12,516 5,658 26,778 130,336 110,121 1,124,713 – 4,298 – – – – – 3,076 836 1,373 396 907 143,754 813 155,453 – – (585) (101) – – – (8,820) (9,506) – – – 567 7,161 – 474 – – (9,386) 1,184 – Pengelasan Semula Reclassification (227,221) – –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Pada 31 Disember As At 31 December –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 69,429 (189,120) 690,154 65,197 1,043,439 34,901 (38,101) 46,291 12,822 75,584 27,685 14,262 6,054 1,060 – – – – – – – – Susut Nilai Terkumpul Accumulated Depreciation Pada 1 Januari As At 1 January Susut Nilai Bagi Tahun Depreciation For The Year Pelupusan / Hapus Kira Disposals / Write Off – 5,320 365 135,532 21,115 9,130 9,979 2,727 12,806 – 88,527 285,501 – – 1,254 18 13,866 2,651 1,008 1,026 1,179 5,454 – 6,539 32,995 – – – – (534) (100) – – – (8,810) (9,444) Pengelasan Semula (22,284) – Reclassification –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Pada 31 Disember As At 31 December 286,768 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 149,398 (22,284) 18,260 23,766 63,972 10,905 9,604 3,906 6,574 383 - – – – – – – – – – – Amaun Dibawa Pada 31 Disember Carrying Amount As At 31 December 756,671 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 540,756 69,429 39,717 75,584 11,135 3,357 2,148 3,218 1,225 9,425 677 316 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS 6.
Perisian Komputer Computer Softwares –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM’000) (RM’000) (RM’000) Perisian Komputer Computer Software Kerja Dalam Kemajuan Work In Progress Jumlah Total 2018 Kos / Cost Pada 1 Januari As At 1 January Tambahan Additions Pelupusan / Hapus Kira Disposal / Write Off Pindahan Dari Kerja Dalam Kemajuan Transfer From Work In Progress 161,710 133,765 295,475 3,678 35,099 38,777 (42,092) – (42,092) 74,824 (74,824) – Pengelasan Semula Reclassification –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (48,756) (48,756) – –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Pelunasan Terkumpul Accumulated Amortisation 198,120 45,284 243,404 Pada 1 Januari As At 1 January Kenaan Bagi Tahun Kewangan Charge For The Financial Year 125,321 39,500 – – 125,321 39,500 Pelupusan / Hapus Kira Disposal / Write Off –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Pada 31 Disember / As At 31 December –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Amaun Dibawa Pada 31 Disember Carrying Amount As At 31 December ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (40,109) 124,712 73,408 45,284 (40,109) 118,692 124,712 – – 317 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS 6.
Perisian Komputer Computer Softwares –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM’000) (RM’000) (RM’000) Perisian Komputer Computer Software Kerja Dalam Kemajuan Work In Progress Jumlah Total 2017 Kos / Cost Pada 1 Januari As At 1 January Tambahan Additions Pelupusan / Hapus Kira Disposal / Write Off Pindahan Dari Kerja Dalam Kemajuan Transfer From Work In Progress 68,042 12 68,054 212 (12) – – 55,367 (55,367) 212 (12) – Pengelasan Semula Reclassification –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 189,120 227,221 38,101 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Pelunasan Terkumpul Accumulated Amortisation 161,710 133,765 295,475 Pada 1 Januari As At 1 January Kenaan Bagi Tahun Kewangan Charge For The Financial Year Pelupusan / Hapus Kira Disposal / Write Off 64,939 38,110 (12) – – – 64,939 38,110 (12) Penjelasan Semula Reclassification –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Pada 31 Disember / As At 31 December –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Amaun Dibawa Pada 31 Disember Carrying Amount As At 31 December ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 133,765 36,389 170,154 125,321 125,321 22,284 22,284 – – Perisian komputer adalah berkaitan dengan bayaran lesen, lain-lain kos yang boleh dikaitkan secara langsung bagi menyediakan aset untuk kegunaan yang dimaksudkan dan yuran profesional yang terbit secara langsung untuk membawa aset itu kepada keadaan berfungsinya.
Computer software relates to the licence fee, other directly attributable cost of preparing the asset for its intended use and professional fees arising directly from bringing the asset to its working condition.

318 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS 7.
Hartanah Pelaburan Investment Properties ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Tanah Pajakan Dan Bangunan Leasehold Land And Buildings 2018 Kos / Cost Pada 1 Januari As At 1 January Tambahan Additions (RM’000) 591,949 742,140 Pelarasan Nilai Saksama Atas Pelaburan Hartanah Fair Value Adjustment On Investment Properties ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Pada 31 Disember / As At 31 December ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 1,328,000 (6,089) 2017 Kos / Cost Pada 1 Januari As At 1 January 591,949 Tambahan Additions – ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Pada 31 Disember / As At 31 December ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 591,949 PERKESO tidak mempunyai sekatan ke atas keupayaan merealisasi hartanah pelaburan dan tidak mempunyai obligasi kontrak sama ada untuk membeli, membina atau membangunkan hartanah pelaburan atau untuk membaiki, menyelenggara dan menaik taraf hartanah tersebut.
Nilai saksama hartanah pelaburan di atas telah dianggarkan berdasarkan penilaian oleh penilai bebas yang berdaftar, yang mana berdasarkan kepada bukti pasaran bagi harga urus niaga hartanah yang serupa untuk hartanah tertentu di mana nilai-nilai tersebut akan diselaraskan bagi perbezaan terhadap ciri-ciri utama seperti saiz hartanah dan kualiti kelengkapan dalaman menurut kaedah perbandingan (pendekatan pasaran).
SOCSO has no restriction on the realisability of its investment properties and has no contractual obligations to either purchase, construct or develop investment properties or for repairs, maintenance and enhancements.
The fair values of the above investment properties were estimated based on valuations by an independent registered valuer, which were based on market evidence of transaction prices for similar properties for certain properties in which the values are adjusted for differences in key attributes such as property size and quality of interior fittings under the comparison method (market approach).

319 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS 8.
Urus Niaga Pertukaran Pinjaman Loans From Exchange Transactions ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM’000) (RM’000) Nota Note 31 Disember 31 December 2018 31 Disember 31 December 2017 Bukan Semasa Non-Current Pinjaman Anggota Staff Loans Tabung Pinjaman Pendidikan Education Loan Funds 37,619 32,922 21,464 23,801 Institusi Korporat Corporate Institutions ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 371,507 485,398 Tolak / Less: 430,590 542,121 Elaun Penjejasan Ke Atas Pinjaman Allowance For Impairment On Loans ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (1,528) (1,505) (a) ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 429,062 540,616 Semasa Current Pinjaman Anggota Staff Loans Tabung Pinjaman Pendidikan Education Loan Funds 211 244 121 273 Institusi Korporat Corporate Institutions ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 109,255 113,891 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Jumlah Pinjaman Bersih / Total Net Loans ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 543,408 650,265 114,346 109,649 320 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS 8.
Urus Niaga Pertukaran Pinjaman (samb) Loans From Exchange Transactions (cont’d) (a) Pergerakan dalam elaun penjejasan atas urus niaga pertukaran pinjaman adalah seperti berikut: Movement in allowance for impairment on loans from exchange transactions is as follows: ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM’000) (RM’000) 31 Disember 31 December 2018 31 Disember 31 December 2017 Pada 1 Januari As At 1 January Kenaan Dalam Tahun Kewangan Charge During The Financial Year Hapus Kira Dalam Tahun Kewangan Written Off During The Financial Year 1,505 1,037 23 – 497 (29) ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Pada 31 Disember / As At 31 December ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 1,528 1,505 321 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS 9.
Pelaburan Kewangan Sedia Untuk Dijual Financial Investments Available-For-Sale ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM’000) (RM’000) 31 Disember 31 December 2018 31 Disember 31 December 2017 Bukan Semasa / Non-Current Instrumen Pasaran Wang Money Market Instruments Sekuriti Kerajaan Malaysia Malaysian Government Securities Terbitan Pelaburan Kerajaan Malaysia Malaysian Government Investment Issues Sekuriti Tersiar Harga / Quoted Securities Saham Dalam Malaysia Shares In Malaysia Saham Luar Malaysia Shares Outside Malaysia Bon Dalam Malaysia Bonds In Malaysia 1,145,859 1,160,256 1,135,546 519,966 3,577,005 4,333,807 754,761 905 12,589,792 11,866,268 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 16,921,558 16,200,980 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Sekuriti Tidak Tersiar Harga / Unquoted Securities Saham Dalam Malaysia Shares In Malaysia 4,551 – ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Semasa / Current 19,207,514 17,881,202 Instrumen Pasaran Wang Money Market Instruments Sekuriti Kerajaan Malaysia Malaysian Government Securities Terbitan Pelaburan Kerajaan Malaysia Malaysian Government Investment Issues Sekuriti Tersiar Harga / Quoted Securities Bon Dalam Malaysia Bonds In Malaysia – – 813,165 50,481 1,032,594 258,866 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 1,032,594 1,122,512 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 20,240,108 19,003,714 322 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS 10.
Aset Kewangan Yang Dinyatakan Pada Nilai Saksama Melalui Lebihan Atau Kurangan Financial Assets Designated At Fair Value Through Surplus Or Deficit ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM’000) (RM’000) 31 Disember 31 December 2018 31 Disember 31 December 2017 Sekuriti Tersiar Harga / Quoted Securities Saham Keutamaan Boleh Tukar Boleh Tebus Redeemable Convertible Preference Shares Stok Pinjaman Tidak Bercagar Boleh Tukar Tidak Boleh Tebus Irredeemable Convertible Unsecured Loan Stocks Saham Keutamaan Boleh Tukar Tidak Boleh Tebus Irredeemable Convertible Preference Shares 2,088 2,066 894 60,282 58,379 889 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 61,361 63,237 11 .
Aset Kewangan Derivatif Derivative Financial Assets ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM’000) (RM’000) 31 Disember 31 December 2018 31 Disember 31 December 2017 Sekuriti Tersiar Harga / Quoted Securities Terbitan Hak Dan Waran Bagi Saham Dalam Malaysia Right Issue And Warrants For Shares In Malaysia 125 134 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 323 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS 12.
Urus Niaga Pertukaran Belum Terima Receivables From Exchange Transactions ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM’000) (RM’000) 31 Disember 31 December 2018 31 Disember 31 December 2017 Faedah Dan Dividen Terakru Accrued Interest And Dividend Prabayar Dan Deposit Prepayments And Deposits Deposit - Hartanah Pelaburan Deposits - Investment Property 167,960 161,330 1,811 1,625 – 37,070 Lain-lain Penghutang Dan Pendahuluan Other Debtors And Advances ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 35,091 44,638 Tolak / Less: 204,862 244,663 Elaun Penjejasan Ke Atas Penghutang Allowance For Impairment On Debtors ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (2,424) (2,200) (a) ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 202,438 242,463 (a) Pergerakan dalam elaun penjejasan atas penghutang adalah seperti berikut: Movement in allowance for impairment on debtors is as follows: Pada 1 Januari As At 1 January Kenaan Dalam Tahun Kewangan Charge During The Financial Year Hapus Kira Dalam Tahun Kewangan Written Off During The Financial Year 2,200 2,358 505 165 (281) (323) ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Pada 31 Disember / As At 31 December 2,424 2,200 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 324 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS 13.
Urus Niaga Bukan Pertukaran Boleh Pulih Recoverables From Non-Exchange Transactions ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM’000) (RM’000) 31 Disember 31 December 2018 31 Disember 31 December 2017 Penghutang - Caruman Debtors - Contribution ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 262,069 316,940 14 .
Deposit Dengan Institusi Kewangan Berlesen Deposit With Licensed Financial Institutions ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM’000) (RM’000) 31 Disember 31 December 2018 31 Disember 31 December 2017 Bank Berlesen Licensed Bank Institusi Kewangan Yang Lain Other Financial Institutions 3,886,400 3,131,900 15,300 – ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 3,901,700 3,131,900 325 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS 15 .
Tunai Dan Kesetaraan Tunai Cash And Cash Equivalents ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM’000) (RM’000) 31 Disember 31 December 2018 31 Disember 31 December 2017 Tunai Di Tangan Dan Di Bank Cash In Hand And At Bank Deposit Jangka Pendek Short Term Deposits 200,898 995,833 1,368,755 2,194,780 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 1,569,653 3,190,613 Tunai di bank menghasilkan faedah pada kadar terapung berdasarkan kadar deposit harian bank.
Deposit jangka pendek ditempatkan untuk tempoh yang berbeza-beza antara satu bulan hingga tiga bulan, bergantung kepada keperluan tunai segera PERKESO dan menerima faedah pada kadar deposit jangka pendek masing-masing.

Cash at bank earns interest at floating rates based on daily bank deposit rates.

Short term deposits are made for varying periods of between one month to three months, depending on the immediate cash requirements of SOCSO, and earn interest at the respective short term deposit rates.

16 .
Urus Niaga Pertukaran Belum Bayar Lain Other Payables From Exchange Transactions ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 31 Disember 31 December 2018 31 Disember 31 December 2017 Pemiutang Creditors Cek Batal / Tamat Tempoh Cancelled / Expired Cheques Wang Tak Dituntut Unclaimed Monies (RM’000) (RM’000) 177,724 83,674 14,267 16,946 – 70 Lain-lain Bayaran Dan Akruan Other Payables And Accruals ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 98,356 87,962 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 290,347 188,652 326 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS 17.
Peruntukan Bagi Manfaat Anggota Provision For Staff Benefits ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM’000) (RM’000) 31 Disember 31 December 2018 31 Disember 31 December 2017 Peruntukan Bagi Manfaat Perubatan Pesara Provision For Retiree Medical Benefit Matang Dalam 12 Bulan Maturing Within 12 Months Matang Selepas 12 Bulan Maturing After 12 Months Peruntukan Bagi Bayaran Saguhati Tamat Perkhidmatan Provision For End Of Service Gratuity Payment Matang Dalam 12 Bulan Maturing Within 12 Month Matang Selepas 12 Bulan Maturing After 12 Months Peruntukan Bagi Gantian Cuti Rehat Provision For Replacement Of Leave Matang Dalam 12 Bulan Maturing Within 12 Months Matang Selepas 12 Bulan Maturing After 12 Months 584,398 542,779 5,844 5,317 578,554 537,462 132,029 124,079 6,000 5,594 126,029 118,485 7,711 6,156 111 89 7,600 6,067 724,138 673,014 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Peruntukan Bagi Manfaat Anggota Provision For Staff Benefits Matang Dalam 12 Bulan Maturing Within 12 Months Matang Selepas 12 Bulan Maturing After 12 Months 724,138 673,014 11,955 11,000 712,183 662,014 327 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS 17.
Peruntukan Bagi Manfaat Anggota (samb) Provision For Staff Benefits (cont’d) Peruntukan Bagi Manfaat Perubatan Pesara (a) Pergerakan dalam peruntukan bagi manfaat perubatan pesara PERKESO adalah seperti berikut: Provision For Retiree Medical Benefit (a) Movement in provision for retiree medical benefit of SOCSO as follows: ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM’000) (RM’000) 31 Disember 31 December 2018 31 Disember 31 December 2017 Pada 1 Januari As At 1 January Diiktiraf Dalam Lebihan Atau Kurangan Recognised In Surplus Or Deficit Kos Perkhidmatan Semasa Current Service Cost Kos Faedah Interest Cost Kerugian Aktuari Actuarial Loss 542,779 501,960 16,690 17,626 30,247 27,976 1,051 820 Bayaran Dibuat Dalam Tahun Payment Made During The Year ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (6,369) (5,603) ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 584,398 542,779 (b) Andaian Aktuari Actuarial Assumptions Andaian aktuari utama yang digunakan pada tarikh pelaporan adalah seperti berikut: The principal actuarial assumptions used at the reporting date are as follows: ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 31 Disember 31 December 2018 31 Disember 31 December 2017 Kadar Diskaun Discount Rate (%) 5.6 (%) 5.6 Kadar Inflasi Kos Perubatan Medical Cost Inflation Rate ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 5.0 5.0 328 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS 17.
Peruntukan Bagi Manfaat Anggota (samb) Provision For Staff Benefits (cont’d) Peruntukan Bagi Manfaat Perubatan Pesara (samb) Provision For Retiree Medical Benefit (cont’d) (c) Analisis Sensitiviti Sensitivity Analysis Kesan perubahan dalam andaian aktuari utama ke atas nilai kini obligasi manfaat anggota: The effect of changes in the principal actuarial assumptions on the present value of staff benefits obligations: ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM’000) (RM’000) + 1% - 1% 31 Disember 2018 / 31 December 2018 Kadar Diskaun Discount Rate (119,808) 168,609 Kadar Inflasi Kos Perubatan Medical Cost Inflation Rate ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (135,707) 190,815 31 Disember 2017 / 31 December 2017 Kadar Diskaun Discount Rate (114,583) 160,007 Kadar Inflasi Kos Perubatan Medical Cost Inflation Rate ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 173,233 (124,772) 329 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS 17.
Peruntukan Bagi Manfaat Anggota (samb) Provision For Staff Benefits (cont’d) Peruntukan Bagi Bayaran Saguhati Tamat Perkhidmatan Pergerakan dalam peruntukan bagi bayaran saguhati tamat perkhidmatan PERKESO adalah seperti berikut: Provision For End Of Service Gratuity Payment Movement in provision for end of service gratuity payment of SOCSO as follows: ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM’000) (RM’000) 31 Disember 31 December 2018 31 Disember 31 December 2017 Pada 1 Januari As At 1 January Diiktiraf Dalam Lebihan Atau Kurangan Recognised In Surplus Or Deficit 124,079 120,234 12,991 5,917 Bayaran Dibuat Dalam Tahun Payment Made During The Year ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Pada 31 Disember / As At 31 December ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 124,079 132,029 (5,041) (2,072) Peruntukan Bagi Gantian Cuti Rehat Pergerakan dalam peruntukan bagi gantian cuti rehat PERKESO adalah seperti berikut: Provision For Replacement Of Leave Movement in provision for replacement of leave of SOCSO as follows: ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM’000) (RM’000) 31 Disember 31 December 2018 31 Disember 31 December 2017 Pada 1 Januari As At 1 January Diiktiraf Dalam Lebihan Atau Kurangan Recognised In Surplus Or Deficit 6,156 4,824 1,691 1,668 Bayaran Dibuat Dalam Tahun Payment Made During The Year ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Pada 31 Disember / As At 31 December ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 6,156 7,711 (136) (336) 330 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS 17.
Peruntukan Bagi Manfaat Anggota (samb) Provision For Staff Benefits (cont’d) Andaian Aktuari Andaian aktuari utama yang digunakan untuk kedua-dua peruntukan bagi bayaran saguhati tamat perkhidmatan dan gantian cuti rehat pada tarikh pelaporan adalah seperti berikut: Actuarial Assumptions The principal actuarial assumptions used for both provision for end of service gratuity payment and replacement of leave at the reporting date are as follows: ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 31 Disember 31 December 2018 31 Disember 31 December 2017 Kadar Diskaun Discount Rate (%) 5.5 (%) 5.5 Kadar Kenaikan Gaji Rate Of Salary Increases ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 6.0 6.0 18.
Geran Kerajaan Government Grant Geran kerajaan merupakan geran yang diberikan oleh Kementerian Sumber Manusia pada tahun 2011 dan 2017 berjumlah RM52.00 juta dan RM70.00 juta masing-masing dalam bentuk "Tabung Bantuan Kehilangan Pekerjaan" untuk membayar faedah pemberhentian kepada pekerja yang telah diberhentikan kerja dan majikan mereka tidak dapat membayar faedah pemberhentian kerja seperti yang dinyatakan dalam Akta Pekerjaan 1955.
PERKESO bertindak sebagai ejen pembayar untuk Kementerian Sumber Manusia.

Bagi tahun kewangan berakhir 31 Disember 2018, geran berkenaan telah dikelaskan sebagai hasil berjumlah RM122.00 juta.
Government grant represents grant provided by the Ministry of Human Resources in 2011 and 2017 amounting to RM52.00 million and RM70.00 million respectively in the form of "Relief Fund" to pay retrenchment benefits to employees who were retrenched and their employers were unable to pay the retrenchment benefits as stated in the Employment Act 1955.

SOCSO is acting as a paying agent for the Ministry of Human Resources.
For the financial year ended 31st December 2018, the grant has been classified as income amounting to RM122.00 million.

331 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS 19.
Hasil Daripada Urus Niaga Pertukaran Revenue From Exchange Transactions Hasil daripada urus niaga pertukaran PERKESO adalah terdiri daripada berikut: Revenue from exchange transactions of SOCSO consists of the following: ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM’000) (RM’000) 31 Disember 31 December 2018 31 Disember 31 December 2017 Pendapatan Kasar Pelaburan Gross Investment Income Pendapatan Faedah Interest Income Pelaburan Kewangan Sedia Untuk Dijual Financial Investments Available-For-Sale Deposit Dengan Institusi Kewangan Berlesen Deposits With Licensed Financial Institutions Tunai Dan Kesetaraan Tunai Cash And Cash Equivalents Pendapatan Dividen Kasar Daripada Pelaburan Kewangan Sedia Untuk Dijual Gross Dividend Income From Financial Investments Available-For-Sale Keuntungan Yang Terbit Daripada Jualan / Penebusan Pelaburan Kewangan Sedia Untuk Dijual Gains Arising From Sale / Redemption Of Financial Investments Available-For-Sale Perubahan Dalam Nilai Saksama Changes In Fair Value (Kerugian) / Keuntungan Belum Realis Daripada Aset Kewangan Yang Dinyatakan Pada Nilai Saksama Unrealised Gains / (Losses) From Financial Assets Designated At Fair Value Through Surplus Or Deficit Keuntungan Belum Realis Daripada Penilaian Semula Aset Kewangan Derivatif Unrealised Gains From Revaluation Of Derivatives Financial Assets 332 733,345 652,778 168,658 157,364 78,731 78,235 134,166 139,446 406,936 262,990 (2,642) 15,123 14 134 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS 19.
Hasil Daripada Urus Niaga Pertukaran (samb) Revenue From Exchange Transactions (cont’d) ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM’000) (RM’000) 31 Disember 31 December 2018 31 Disember 31 December 2017 Pendapatan Lain Other Income Keuntungan / (Kerugian) Realis Atas Pertukaran Asing Realised Gains / (Losses) On Foreign Exchange Keuntungan / (Kerugian) Belum Realis Atas Pertukaran Asing Unrealised Gains / (Losses) On Foreign Exchange Pendapatan Sewa Daripada Hartanah Pelaburan Rental Income From Investment Properties 17 (615) 22,521 (78,768) 34,919 34,549 Pelarasan Nilai Saksama Atas Pelaburan Hartanah Fair Value Adjustment On Investment Properties ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (6,089) – ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 1,570,576 1,261,236 Pendapatan Bukan Pelaburan Lain Other Non-Investment Income Pendapatan Faedah Interest Income Pinjaman Dan Belum Terima Loans From Exchange Transactions Tunai Dan Kesetaraan Tunai Cash And Cash Equivalents Pendapatan Sewa Daripada Hartanah Bukan Pelaburan Rental Income From Non-Investment Properties 23,606 31,930 3,418 2,969 15,756 15,397 Pendapatan Lain Other Income ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 20,160 21,889 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 62,940 72,185 333 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS 20.
Tuntutan Dan Faedah Bersih Net Claims And Benefits ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM’000) (RM’000) 31 Disember 31 December 2018 31 Disember 31 December 2017 Faedah Dan Tuntutan Dibayar Benefits And Claims Paid Faedah Hilang Upaya Sementara Temporary Disablement Benefit Faedah Hilang Upaya Kekal Permanent Disablement Benefit Faedah Orang Tanggungan Dependants’ Benefit Pencen Dan Bantuan Ilat Invalidity Pension And Grant Pencen Penakat Survivors’ Pension Faedah Pengurusan Mayat Funeral Benefit Elaun Layanan Sentiasa Constant Attendance Allowance Kemudahan Pemulihan Jasmani Dan Vokasional Physical And Vocational Rehabilitation Facilities Dialisis Dialysis 241,387 206,860 566,475 536,354 321,913 292,941 790,525 693,805 1,347,816 1,185,999 34,059 33,823 46,204 43,871 71,701 55,409 278,069 215,805 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 3,698,149 3,264,867 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 334 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS 21.
Belanja Berkaitan Faedah Benefits Related Expenses ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM’000) (RM’000) Nota Note 31 Disember 31 December 2018 31 Disember 31 December 2017 Aktiviti Memupuk Kesihatan Dan Keselamatan Pekerjaan Activities To Promote Occupational Safety And Health Mesin Dialisis Dialysis Machine Program Saringan Kesihatan Health Screening Programme Elaun Lembaga Board Allowance Elaun Jemaah Doktor Medical Board Allowance Faedah Perubatan Medical Benefit Elaun Jemaah Doktor Rayuan Appellate Medical Board Allowance Elaun Jemaah Rayuan Keselamatan Sosial Social Security Appellate Board Allowance Perbelanjaan Am General Expenses (a) 13,535 7,600 2,919 (b) 4,688 7,142 5,201 3,475 825 5,909 76 3,138 1,367 6,644 3,762 2,368 568 3,023 2,928 Lain-lain Others ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 553 527 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 48,935 27,313 (a) Sumbangan mesin hemodialisis kepada pusat-pusat dialisis panel Organisasi Bukan Kerajaan (NGO) untuk menyediakan rawatan dialisis kepada orang berinsurans yang mengalami kegagalan buah pinggang peringkat akhir.
Donation of haemodialysis machines to Non-Governmental Organizations (NGOs) panel dialysis centres for providing dialysis treatment to SOCSO's insured persons who suffer from end stage renal failure.
(b) Elaun Lembaga Terdiri Daripada: Board Allowance Consists Of: Lembaga PERKESO Board of SOCSO Jawatankuasa Sistem Insurans Pekerjaan Employment Insurance System Committee Panel Pelaburan Investment Panel 3,452 1,219 995 19 – 32 Lain-lain Others ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 222 4,688 116 1,367 335 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS 22.
Belanja Operasi Operating Expenses ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM’000) (RM’000) Nota Note 31 Disember 31 December 2018 31 Disember 31 December 2017 Kos Anggota Staff Costs Bayaran Audit Audit Fees Belanja Susut Nilai Hartanah Dan Peralatan Depreciation Of Property And Equipment Pelunasan Perisian Komputer Amortisation Of Computer Software Bekalan Dan Perkhidmatan Services And Supplies Harta Perbekalan Supply Items Pemberian Dan Bayaran Tetap Grants And Fixed Payment Perbelanjaan Pelaburan Investment Expenditure Perbelanjaan Operasi Lain Other Operating Expenditure (a) 395,461 334,597 267 242 37,724 32,995 39,500 38,110 173,878 129,202 2,854 4,836 334 372 6,218 5,330 27,383 24,204 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 683,619 569,888 (a) Kos Anggota Terdiri Daripada: Staff Costs Consist Of: Gaji, Bonus Dan Elaun Salaries, Bonus And Allowances Caruman KWSP Dan PERKESO EPF And SOCSO Contribution Manfaat Ditentukan Defined Benefit Lain-lain Others 259,970 207,954 47,105 35,395 71,329 69,739 17,057 21,509 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 395,461 334,597 336 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS 23.
Kerugian Penjejasan / (Catatan Semula) Aset Kewangan Allowance / (Writeback) For Impairment Losses For Financial Assets ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM’000) (RM’000) 31 Disember 31 December 2018 31 Disember 31 December 2017 Urus Niaga Pertukaran Pinjaman Loans From Exchange Transactions Elaun Diperuntukkan Dalam Tahun Allowance Made During The Year Hutang Lapuk Pulih Dalam Tahun Bad Debts Recovered During The Year 17 497 (2,057) (2,256) Hutang Lapuk Dihapus Kira Dalam Tahun Bad Debts Written Off During The Year ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 803 851 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (1,189) (956) Urus Niaga Pertukaran Belum Terima Receivables From Exchange Transactions Elaun Diperuntukkan Dalam Tahun Allowance Made During The Year Hutang Lapuk Pulih Dalam Tahun Bad Debts Recovered During The Year 505 – 165 (1) Hutang Lapuk Dihapus Kira Dalam Tahun Bad Debts Written Off During The Year ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 94 77 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 582 258 Aset Kewangan Sedia Untuk Dijual Financial Investments Available-For-Sale Elaun Diperuntukan / (Catatan Semula) Dalam Tahun Allowance / (Writeback) Made During The Year ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Jumlah Elaun / (Catatan Semula) Bagi Kerugian Penjejasan Total Allowance / (Writeback) For Impairment Losses ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 268,759 269,366 (2,427) (1,729) 337 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS 24.
Baki Dan Urus Niaga Pihak Berkaitan Yang Signifikan Significant Related Party Transactions And Balances Pihak-pihak berkaitan dan hubungan mereka dengan PERKESO adalah seperti berikut: The related parties and their relationship with SOCSO are as follows: Pihak-pihak Berkaitan / Related Parties –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Hubungan / Relationship Personel Pengurusan Utama – Personel pengurusan utama terdiri daripada ahli pasukan pengurusan kanan.
Key Management Personnel – Key management personnel consist of members of the senior management team.

–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– – Ahli keluarga terdekat bagi personel pengurusan utama.
Pihak-pihak Berkaitan Bagi Personel Pengurusan Utama – Entiti yang dikawal, dikawal bersama atau yang mana kuasa - mengundi signifikan dalam entiti tersebut, secara langsung atau tidak langsung berada pada personel pengurusan utama atau ahli keluarga terdekatnya.

Related Parties Of Key Management Personnel – Close members of the family of key management personnel.
– Entities that are controlled, jointly controlled or for which significant voting power in such entity resides with, directly or indirectly by key management personnel or its close members of the family.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Saraan Personel Pengurusan Utama Kos saraan bagi personel pengurusan utama PERKESO dalam tahun adalah seperti berikut: Key Management Personnel Remuneration The remuneration of key management personnel of SOCSO during the year are as follows: ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM’000) (RM’000) 31 Disember 31 December 2018 31 Disember 31 December 2017 Gaji, Bonus Dan Elaun Salaries, Bonus And Allowances 2,984 2,414 Caruman KWSP Dan PERKESO EPF And SOCSO Contribution ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 449 741 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 3,725 2,863 338 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS 25.
Komitmen Modal Capital Commitment ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM’000) (RM’000) 31 Disember 31 December 2018 31 Disember 31 December 2017 Diluluskan Dan Dikontrak Bagi Hartanah Dan Peralatan Authorised And Contracted For Property And Equipment 83,846 120,214 Hartanah Pelaburan Investment Properties ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 333,633 – Diluluskan Tetapi Tidak Dikontrakkan Bagi Hartanah Dan Peralatan Authorised But Not Contracted For Property And Equipment 83,846 453,847 – 92,400 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 83,846 546,247 339 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS 26.
Kontingensi Contingencies (a) Aset Luar Jangka Contingent Assets PERKESO mempunyai beberapa aset luar jangka yang mewakili tuntutan PERKESO terhadap majikan seperti berikut: SOCSO has several contingent assets which represent SOCSO’s claims against employers as follows: ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 31 Disember 31 December 2018 Tuntutan Terhadap Majikan Yang Gagal Menyelesaikan Tunggakan Caruman Claims Against Employers Who Fail To Settle Contribution In Arrears Tuntutan Terhadap Majikan Yang Gagal Menyelesaikan Faedah Caruman Lewat Bayar Claims Against Employers Who Fail To Settle Interest On Late Contributions (RM’000) 519 1,476 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Di samping itu, PERKESO melalui pihak-pihak yang mewakili pemegang suatu bon korporat telah memfailkan Penyata Tuntutan sebagai plaintif terhadap 6 defendan di Mahkamah Tinggi Kuala Lumpur pada 5 November 2012.
Tindakan ini diambil berikutan berlakunya Peristiwa Keingkaran terhadap bon korporat yang dinyatakan.

Pada 24 Julai 2017, Mahkamah Tinggi Kuala Lumpur telah memutuskan sejumlah RM222.00 juta diberi kepada pemegang bon.

Walau bagaimanapun, defendan telah memfailkan rayuan terhadap keputusan itu.
Jumlah ganti rugi telah didepositkan ke dalam akaun amanah pada 6 Disember 2017, yang diuruskan oleh peguam yang mewakili pemegang bon dan pelbagai defendan dalam kes tersebut, dan disimpan di dalam akaun amanah sehingga keputusan rayuan dimuktamadkan.
(b) Liabiliti Luar Jangka Prosiding masih berjalan di Mahkamah Tinggi dan Mahkamah Rayuan bagi kes rayuan yang dikemukakan oleh Orang Berinsurans dan PERKESO yang tidak berpuas hati dengan keputusan Jemaah Rayuan Keselamatan Sosial membabitkan pembayaran faedah berjumlah RM1,504,027 (2017: RM1,056,302).
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– In addition, SOCSO through parties representing the holders of a corporate bond has filed a Statement of Claim as plaintiffs against 6 defendants in the Kuala Lumpur High Court on 5th November 2012.

This action was taken following the occurrence of the Event of Default upon the said corporate bond.

On 24th July 2017, the bondholders were awarded a total of RM222.00 million by Kuala Lumpur High Court.
Nevertheless, the defendants have filed appeal against the decision.

The damage sum was deposited into a trust account on 6th December 2017, managed by lawyers representing the bondholders and the various defendants in the case, and kept in the trust account pending the final outcome of the appeal.
(b) Contingent Liabilities Proceedings are still ongoing at the High Court and Court of Appeal in appeal cases lodged by Insured Persons and SOCSO over discontentment with Social Security Appellate Board's decisions involving benefit payments amounting to RM1,504,027 (2017: RM1,056,302).

340 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS 27.
Polisi Dan Objektif Pengurusan Risiko Kewangan Financial Risk Management Objectives And Policies MPSAS 30 memperkenalkan pendedahan yang berkaitan dengan instrumen kewangan dan tidak mempunyai sebarang kesan ke atas klasifikasi dan penilaian instrumen kewangan PERKESO.

PERKESO adalah terdedah kepada risiko kewangan yang terbit daripada operasinya dan penggunaan instrumen kewangan.

Risiko kewangan utama termasuk risiko kadar faedah, harga ekuiti dan risiko kredit dan kecairan.
PERKESO mempunyai polisi dan garis panduan yang diluluskan serta kawalan dalaman yang menetapkan strategi perniagaan keseluruhannya untuk menguruskan risiko-risiko tersebut.

Objektif keseluruhan pengurusan risiko kewangan PERKESO adalah untuk meningkatkan nilai pihak-pihak yang berkepentingan menerusi pengurusan risiko PERKESO yang berkesan.

Lembaga PERKESO mengkaji dan bersetuju dengan polisi dan prosedur pengurusan risiko ini.
Seksyen berikutnya memberi butiran mengenai pendedahan PERKESO kepada risiko kewangan yang dinyatakan di atas dan objektif, polisi dan proses untuk pengurusan risiko-risiko tersebut.

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– MPSAS 30 introduces disclosures relating to the financial instruments and does not have any impact on the classification and valuation of SOCSO’s financial instruments.
SOCSO is exposed to financial risks arising from its operations and the use of financial instruments.

The key financial risks include interest rate, equity price and credit and liquidity risks.

SOCSO has an approved set of guidelines and policies as well as internal controls which set out its overall business strategies to manage these risks.

SOCSO’s overall financial risk management objective is to enhance stakeholders’ value through effective management of SOCSO’s risks.
The Board of SOCSO reviews and agrees policies and procedures for the management of these risks.

The following sections provide details regarding SOCSO’s exposure to the abovementioned financial risks and the objectives, policies and processes for the management of these risks.

341 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS 27.
Polisi Dan Objektif Pengurusan Risiko Kewangan (samb) Financial Risk Management Objectives And Policies (cont’d) (a) Risiko Pasaran Risiko pasaran adalah risiko potensi kerugian akibat perubahan dalam nilai portfolio pelaburan atau instrumen kewangan lain yang ditunjukkan oleh perubahan dalam pembolehubah pasaran seperti kadar faedah semasa, kesan kadar pertukaran mata wang dan perubahan dalam harga saham yang disenaraikan di Bursa Saham Malaysia.
Pelaburan PERKESO diuruskan oleh Pengurus Portfolio dan Pengurusan PERKESO sendiri.

Risiko pasaran diuruskan dan diseimbangkan dengan mempelbagaikan pendedahan pelaburan PERKESO dalam instrumen kewangan berkualiti dan berkecairan tinggi untuk memelihara modal dan mengoptimumkan pulangan atas pelaburan kepada PERKESO.

(i) Risiko Kadar Faedah Risiko kadar faedah adalah risiko perubahan dalam nilai instrumen kewangan disebabkan sensitivitinya terhadap perubahan dalam kadar faedah semasa.
Walau bagaimanapun, risiko ini terhad kepada pelaburan jangka pendek dengan institusi kewangan berlesen dan pelaburan dalam sekuriti bon yang diuruskan oleh Pengurus Portfolio dan Pengurusan PERKESO.

Pelaburan PERKESO dalam sekuriti bon adalah pelaburan jangka panjang dalam sekuriti yang bergred kualiti tinggi yang dipegang untuk mengoptimumkan pulangan pelaburan.
Jadual berikut menunjukkan aset kewangan dan liabiliti kewangan PERKESO dan amaun yang dibawa, dianalisa berdasarkan penetapan semula nilai faedah atau tarikh matang yang mana lebih awal: ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (a) Market Risk Market risk is the risk of potential losses due to changes in value of investment portfolio or other financial instruments reflected by changes in market variables such as current interest rates, the impact of currency exchange rates and changes in share prices listed on the stock exchange.
SOCSO’s investments are managed by Portfolio Managers and the SOCSO’s Management themselves.

The market risk is managed and balanced by diversifying the exposure of SOCSO’s investments into quality and high liquidity financial instruments so as to preserve the capital as and to optimise returns on investment to SOCSO.

(i) Interest Rate Risk Interest rate risk is the risk of changes in financial instruments’ value due to their sensitivity to changes in current interest rates.
Nevertheless, the risk is restricted to short-term investments with licensed financial institutions and investments in bond securities managed by Portfolio Managers and SOCSO’s Management.

SOCSO’s investment in bond securities are long-term investments in a high quality graded securities which are held to optimise investment returns.
The following table indicates SOCSO’s financial assets and financial liabilities and carrying amount, analysed by the interest repricing or maturity date whichever is the earlier: 342 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS 27.
Polisi Dan Objektif Pengurusan Risiko Kewangan (samb) Financial Risk Management Objectives And Policies (cont’d) (a) Risiko Pasaran (samb) Market risk (cont’d) (i) Risiko Kadar Faedah (samb) Interest Rate Risk (cont’d) 2018 Sehingga 1 Bulan Up To 1 Month > 1 - 3 Bulan > 1 - 3 Months > 3 - 12 Bulan > 3 - 12 Months > 1 - 5 Tahun > 1 - 5 Years > 5 Tahun > 5 Years Bukan Faedah Sensitif Non- Interest Sensitive Jumlah Total –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM'000) (RM'000) (RM'000) (RM'000) (RM'000) (RM'000) (RM'000) ASET BUKAN SEMASA NON-CURRENT ASSETS Urus Niaga Pertukaran Pinjaman Loans From Exchange Transactions – – – 382,297 46,765 – 429,062 Pelaburan Kewangan Sedia Untuk Dijual Financial Investments Available-For-Sale Aset Kewangan Dinyatakan Pada Nilai Saksama Melalui Lebihan Atau Kurangan Financial Assets Designated At Fair Value Through Surplus Or Deficit – – – 1,800,639 13,070,558 4,336,317 19,207,514 – – – – – 61,361 61,361 Aset Kewangan Derivatif Derivative Financial Assets –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– JUMLAH ASET BUKAN SEMASA TOTAL NON-CURRENT ASSETS ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 4,397,803 13,117,323 2,182,936 125 19,698,062 125 – – – – – – – – 343 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS 27.
Polisi Dan Objektif Pengurusan Risiko Kewangan (samb) Financial Risk Management Objectives And Policies (cont’d) (a) Risiko Pasaran (samb) Market risk (cont’d) (i) Risiko Kadar Faedah (samb) Interest Rate Risk (cont’d) 2018 Sehingga 1 Bulan Up To 1 Month > 1 - 3 Bulan > 1 - 3 Months > 3 - 12 Bulan > 3 - 12 Months > 1 - 5 Tahun > 1 - 5 Years > 5 Tahun > 5 Years Bukan Faedah Sensitif Non- Interest Sensitive Jumlah Total –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM'000) (RM'000) (RM'000) (RM'000) (RM'000) (RM'000) (RM'000) ASET SEMASA CURRENT ASSETS Urus Niaga Pertukaran Pinjaman Loans From Exchange Transactions 147 5 114,194 Pelaburan Kewangan Sedia Untuk Dijual Financial Investments Available-For-Sale Urus Niaga Pertukaran Belum Terima Receivables From – 803,973 228,621 Exchange Transactions – – Urus Niaga Bukan Pertukaran Boleh Pulih Recoverables From Non-Exchange Transactions – – – – Deposit Dengan Institusi Kewangan Berlesen Deposit With Licensed Financial Institutions Tunai Dan Kesetaraan Tunai Cash And Cash Equivalent – – 3,901,700 598,533 938,800 – – – – – – – – – – 114,346 – 1,032,594 – 202,438 202,438 – 316,940 316,940 – – 3,901,700 – 32,320 1,569,653 344 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS 27.
Polisi Dan Objektif Pengurusan Risiko Kewangan (samb) Financial Risk Management Objectives And Policies (cont’d) (a) Risiko Pasaran (samb) Market risk (cont’d) (i) Risiko Kadar Faedah (samb) Interest Rate Risk (cont’d) 2018 Sehingga 1 Bulan Up To 1 Month > 1 - 3 Bulan > 1 - 3 Months > 3 - 12 Bulan > 3 - 12 Months > 1 - 5 Tahun > 1 - 5 Years > 5 Tahun > 5 Years Bukan Faedah Sensitif Non- Interest Sensitive Jumlah Total –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM'000) (RM'000) (RM'000) (RM'000) (RM'000) (RM'000) (RM'000) LIABILITI SEMASA CURRENT LIABILITIES Urus Niaga Pertukaran Belum Bayar Other Payables From Exchange Transactions Peruntukan Bagi Manfaat Anggota Provision For Staff Benefits – – – – – – – – – 290,347 290,347 – 11,955 11,955 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– ASET SEMASA BERSIH NET CURRENT ASSETS 6,835,369 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 4,244,515 1,742,778 598,680 249,396 – – LIABILITI BUKAN SEMASA NON-CURRENT LIABILITIES Peruntukan Bagi Manfaat Anggota Provision For Staff Benefits 712,183 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– JUMLAH LIABILITI BUKAN SEMASA 712,183 TOTAL NON-CURRENT LIABILITIES –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 712,183 712,183 – – – – – – – – – – 345 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS 27.
Polisi Dan Objektif Pengurusan Risiko Kewangan (samb) Financial Risk Management Objectives And Policies (cont’d) (a) Risiko Pasaran (samb) Market risk (cont’d) (i) Risiko Kadar Faedah (samb) Interest Rate Risk (cont’d) 2017 Sehingga 1 Bulan Up To 1 Month > 1 - 3 Bulan > 1 - 3 Months > 3 - 12 Bulan > 3 - 12 Months > 1 - 5 Tahun > 1 - 5 Years > 5 Tahun > 5 Years Bukan Faedah Sensitif Non- Interest Sensitive Jumlah Total –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM'000) (RM'000) (RM'000) (RM'000) (RM'000) (RM'000) (RM'000) ASET BUKAN SEMASA NON-CURRENT ASSETS Urus Niaga Pertukaran Pinjaman Loans From Exchange Transactions – – – 491,044 49,572 – 540,616 Pelaburan Kewangan Sedia Untuk Dijual Financial Investments Available-For-Sale Aset Kewangan Dinyatakan Pada Nilai Saksama Melalui Lebihan Atau Kurangan Financial Assets Designated At Fair Value Through Surplus Or Deficit Aset Kewangan Derivatif Derivative Financial Assets – – – 1,585,158 11,961,332 4,334,712 17,881,202 – – – – – – – – – – 63,237 63,237 134 134 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– JUMLAH ASET BUKAN SEMASA TOTAL NON-CURRENT ASSETS 18,485,189 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 12,010,904 2,076,202 4,398,083 – – – 346 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS 27.
Polisi Dan Objektif Pengurusan Risiko Kewangan (samb) Financial Risk Management Objectives And Policies (cont’d) (a) Risiko Pasaran (samb) Market risk (cont’d) (i) Risiko Kadar Faedah (samb) Interest Rate Risk (cont’d) 2017 Sehingga 1 Bulan Up To 1 Month > 1 - 3 Bulan > 1 - 3 Months > 3 - 12 Bulan > 3 - 12 Months > 1 - 5 Tahun > 1 - 5 Years > 5 Tahun > 5 Years Bukan Faedah Sensitif Non- Interest Sensitive Jumlah Total –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM'000) (RM'000) (RM'000) (RM'000) (RM'000) (RM'000) (RM'000) ASET SEMASA CURRENT ASSETS Urus Niaga Pertukaran Pinjaman Loans From Exchange Transactions 111 47 109,491 – – – 109,649 Pelaburan Kewangan Sedia Untuk Dijual Financial Investments Available-For-Sale Urus Niaga Pertukaran Belum Terima Receivables From Exchange Transactions Urus Niaga Bukan Pertukaran Boleh Pulih Recoverables From Non-Exchange Transactions Deposit Dengan Institusi Kewangan Berlesen Deposit With Licensed Financial Institutions Tunai Dan Kesetaraan Tunai Cash And Cash Equivalent 25,002 813,165 284,345 – – – 1,122,512 – – – – – – – – 242,463 242,463 – – 262,069 262,069 559,900 1,614,600 957,400 2,788,699 373,723 – – – – – 3,131,900 – 28,191 3,190,613 347 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS 27.
Polisi Dan Objektif Pengurusan Risiko Kewangan (samb) Financial Risk Management Objectives And Policies (cont’d) (a) Risiko Pasaran (samb) Market risk (cont’d) (i) Risiko Kadar Faedah (samb) Interest Rate Risk (cont’d) 2017 Sehingga 1 Bulan Up To 1 Month > 1 - 3 Bulan > 1 - 3 Months > 3 - 12 Bulan > 3 - 12 Months > 1 - 5 Tahun > 1 - 5 Years > 5 Tahun > 5 Years Bukan Faedah Sensitif Non- Interest Sensitive Jumlah Total –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM'000) (RM'000) (RM'000) (RM'000) (RM'000) (RM'000) (RM'000) LIABILITI SEMASA CURRENT LIABILITIES Urus Niaga Pertukaran Belum Bayar Other Payables From Exchange Transactions Peruntukan Bagi Manfaat Anggota Provision For Staff Benefits – – – – – – – – – 188,652 188,652 – 11,000 11,000 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– ASET SEMASA BERSIH NET CURRENT ASSETS 7,859,554 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 2,801,535 3,373,712 1,351,236 333,071 – – LIABILITI BUKAN SEMASA NON-CURRENT LIABILITIES Geran Kerajaan Government Grant Peruntukan Bagi Manfaat Anggota Provision For Staff Benefits – 136,952 – – – – 136,952 – – – – – 662,014 662,014 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– JUMLAH LIABILITI BUKAN SEMASA 798,966 TOTAL NON-CURRENT LIABILITIES –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 662,014 136,952 – – – – 348 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS 27.
Polisi Dan Objektif Pengurusan Risiko Kewangan (samb) Financial Risk Management Objectives And Policies (cont’d) (a) Risiko Pasaran (samb) Market risk (cont’d) (i) Risiko Kadar Faedah (samb) Sensitiviti Kadar Faedah –––––––––––––––––––––– Jadual berikut menunjukkan sensitiviti terhadap perubahan yang mungkin berlaku dalam kadar faedah terhadap pinjaman tersebut.
Dengan semua pembolehubah lain yang tetap, jadual di bawah meringkaskan pendedahan PERKESO kepada risiko kadar faedah terhadap pinjaman berkadar terapung.

Ianya tidak memberi kesan ke atas ekuiti PERKESO.

(i) Interest Rate Risk (cont’d) Interest Rate Sensitivity ––––––––––––––––––––– The following table demonstrates the sensitivity to a reasonably possible change in interest rates on that portion of borrowings.
With all other variables held constant, the table below summarises SOCSO’s exposure to interest rate risk on floating rate borrowings.

There is no impact on SOCSO’s equity.
Kesan Kepada Rizab Impact To Reserves ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM’000) 2018 Kenaikan Dalam 100 Mata Asas (+100 bps) Increase In 100 Basis Points (+100 bps) (30,436) Penurunan Dalam 100 Mata Asas (-100 bps) 30,436 Decrease In 100 Basis Points (-100 bps) ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 2017 Kenaikan Dalam 100 Mata Asas (+100 bps) Increase In 100 Basis Points (+100 bps) Penurunan Dalam 100 Mata Asas (-100 bps) Decrease In 100 Basis Points (-100 bps) (1,172) 1,462 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Pergerakan yang diandaikan dalam mata asas bagi analisa sensitiviti kadar faedah adalah berdasarkan persekitaran pasaran semasa yang boleh ditinjau.
The assumed movement in basis points for interest rate sensitivity analysis is based on the currently observable market environment.

349 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS 27.
Polisi Dan Objektif Pengurusan Risiko Kewangan (samb) Financial Risk Management Objectives And Policies (cont’d) (a) Risiko Pasaran (samb) Market risk (cont’d) (i) Risiko Kadar Faedah (samb) Kadar Faedah Purata Wajaran Dan Purata Kematangan ––––––––––––––––––––––––––––––––––––––––––––––––– Aset Kewangan Kadar faedah purata wajaran setahun dan purata kematangan deposit seperti pada 31 Disember adalah seperti berikut: (i) Interest Rate Risk (cont’d) Weighted Average Interest Rate And Average Maturity ––––––––––––––––––––––––––––––––––––––––––––––––– Financial Assets The weighted average interest rates per annum and the average maturity of deposits as at 31 December were as follows: ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (%) (Hari / Days) Kadar Faedah Purata Wajaran Weighted Average Interest Rates Purata Kematangan Average Maturity 2018 Bank Berlesen Licensed Banks 4.03 72 Institusi Kewangan Lain Other Financial Institutions ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 2017 4.04 32 Bank Berlesen Licensed Banks 3.98 55 Institusi Kewangan Lain Other Financial Institutions ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 3.97 10 (ii) Risiko Harga Ekuiti Sekuriti ekuiti tersiar harga PERKESO adalah mudah dipengaruhi oleh risiko harga pasaran yang terbit daripada ketidakpastian terhadap nilai masa hadapan sekuriti pelaburan tersebut.
PERKESO menguruskan risiko harga ekuiti menerusi kepelbagaian pelaburan dan meletakkan had ke atas instrumen ekuiti sama ada secara individu mahupun keseluruhan.

Laporan mengenai portfolio ekuiti adalah dikemukakan kepada pengurusan kanan PERKESO secara berkala.

Lembaga PERKESO mengkaji dan meluluskan semua keputusan bagi pelaburan ekuiti.
(ii) Equity Price Risk SOCSO’s quoted equity securities are susceptible to market price risk arising from uncertainties about future values of the investment securities.

SOCSO manages the equity price risk through diversification and placing limits on individual and total equity instruments.

Reports on the equity portfolio are submitted to SOCSO’s senior management on a regular basis.
The Board of SOCSO reviews and approves all equity investment decisions 350 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS 27.
Polisi Dan Objektif Pengurusan Risiko Kewangan (samb) Financial Risk Management Objectives And Policies (cont’d) (a) Risiko Pasaran (samb) Sensitiviti Harga Ekuiti ––––––––––––––––––––– Jadual berikut menunjukkan sensitiviti terhadap kemungkinan perubahan yang munasabah dalam harga ekuiti, dengan semua pembolehubah lain yang tetap, bagi ekuiti PERKESO (berikutan perubahan dalam nilai saksama pelaburan ekuiti sedia untuk dijual).
(a) Market Risk (cont’d) Equity Price Sensitivity ––––––––––––––––––––– The following table demonstrates the sensitivity to a reasonably possible change in the equity price, with all other variables held constant, of SOCSO’s equity (due to changes in the fair value of available-for-sale equity investments).
Kesan Kepada Lebihan Atau Kurangan Impact To Surplus Or Deficit Kesan Kepada Rizab Impact To Reserve ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM’000) (RM’000) 2018 Peningkatan 10% Dalam Harga Ekuiti Increase Of 10% In Equity Price 6,106 408,190 Penurunan 10% Dalam Harga Ekuiti Decrease Of 10% In Equity Price ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 2017 (408,190) (6,106) Peningkatan 10% Dalam Harga Ekuiti Increase Of 10% In Equity Price 6,337 438,745 Penurunan 10% Dalam Harga Ekuiti Decrease Of 10% In Equity Price ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (438,745) (6,337) (b) Risiko Kredit Risiko kredit adalah risiko yang berlaku akibat daripada ketidakmampuan pihak-pihak yang terlibat dalam urus niaga perniagaan untuk memenuhi tanggungjawab bagi membayar faedah atau pulangan pelaburan seperti yang dipersetujui apabila kontrak terbabit berkuat kuasa.
Pendedahan PERKESO terhadap risiko kredit adalah melalui aktiviti pemberian pinjaman, urus niaga perniagaan umum, penempatan tunai, pelaburan dengan institusi kewangan berlesen dan pelaburan dalam bon korporat.

PERKESO menguruskan risiko kreditnya dengan terus memantau kedudukan kewangan dan kelayakan kredit pihak-pihak yang berkaitan untuk menjaga kepentingannya dalam urus niaga yang terlibat.
(b) Credit Risk Credit risk is the risk that occurs due to the inability of the parties involved in business transactions to meet the responsibility to pay the interest or investment returns as agreed when the contract is enforceable.

SOCSO’s exposure to credit risk is via lending activities, general business transactions, cash placements, investments with licensed financial institutions and investment in corporate bonds.
SOCSO manages its credit risk by continuously monitoring the financial standing and credit worthiness of relevant parties to preserve its interest in the transaction involved.

351 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS 27.
Polisi Dan Objektif Pengurusan Risiko Kewangan (samb) Financial Risk Management Objectives And Policies (cont’d) Analisa Pendedahan Maksimum Kepada Risiko Kredit Dan Jaminan Dan Penambahan Kredit Lain ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Pada tarikh pelaporan, pendedahan maksimum PERKESO kepada risiko kredit mengikut kelas aset kewangan adalah ditunjukkan dalam jadual berikut: Analysis Of Maximum Exposure To Credit Risk And Collateral And Other Credit Enhancements ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– At the reporting date, SOCSO’s maximum exposure to credit risk by class of financial assets are shown in the following table: Aset Kewangan Financial Assets Pendedahan Maksimum Kepada Risiko Kredit Maximum Exposure To Credit Risk Aset Kewangan Aset Tidak Kewangan Berdaulat Berdaulat Sovereign Non-Sovereign Financial Asset Financial Asset Jumlah Total ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM’000) 2018 (RM’000) (RM’000) Urus Niaga Pertukaran Pinjaman Loans From Exchange Transactions Pelaburan Kewangan Sedia Untuk Dijual Financial Investments Available-For-Sale Urus Niaga Pertukaran Belum Terima Receivables From Exchange Transactions Urus Niaga Bukan Pertukaran Boleh Pulih Recoverables From Non-Exchange Transactions Deposit Dengan Institusi Kewangan Berlesen Deposit With Licensed Financial Institutions Tunai Dan Kesetaraan Tunai Cash And Cash Equivalents 485,398 58,010 543,408 12,412,650 3,491,141 15,903,791 – – 202,438 202,438 316,940 316,940 – 3,901,700 3,901,700 – 1,368,648 1,368,648 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 22,236,925 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 12,898,048 9,338,877 352 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS Pendedahan Maksimum Kepada Risiko Kredit Maximum Exposure To Credit Risk Aset Kewangan Aset Tidak Kewangan Berdaulat Berdaulat Sovereign Non-Sovereign Financial Asset Financial Asset Jumlah Total 27.
Polisi Dan Objektif Pengurusan Risiko Kewangan (samb) Financial Risk Management Objectives And Policies (cont’d) Aset Kewangan Financial Assets ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM’000) 2017 (RM’000) (RM’000) Pinjaman Dan Belum Terima Loans From Exchange Transactions Pelaburan Kewangan Sedia Untuk Dijual Financial Investments Available-For-Sale Urus Niaga Pertukaran Belum Terima Receivables From Exchange Transactions Urus Niaga Bukan Pertukaran Boleh Pulih Recoverables From Non-Exchange Transactions Deposit Dengan Institusi Kewangan Berlesen Deposit With Licensed Financial Institutions 594,653 55,612 650,265 11,750,767 2,918,235 14,669,002 – – – 242,463 242,463 262,069 262,069 3,131,900 3,131,900 Tunai Dan Kesetaraan Tunai 2,194,684 Cash And Cash Equivalents ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 21,150,383 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 12,345,420 8,804,963 2,194,684 – 353 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS 27.
Polisi Dan Objektif Pengurusan Risiko Kewangan (samb) Financial Risk Management Objectives And Policies (cont’d) Aset Kewangan Berdaulat terdiri daripada Sekuriti Kerajaan Malaysia, Terbitan Pelaburan Kerajaan, bon yang dijamin oleh Kerajaan Malaysia yang tidak bercagar, selamat dan dijamin sepenuhnya ke atas pembayaran balik prinsipal dan faedah.
Sovereign Financial Asset comprise of Malaysian Government Securities, Government Investment Issues, bonds guaranteed by Government of Malaysia which is uncollateralised, secured and fully guaranteed on repayment of principal and interest.
Analisa Pengumuman Aset Kewangan Sama Ada Tertunggak Atau Terjejas ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Aging Analysis For Either Past Due of Impaired Financial Assets ––––––––––––––––––––––––––––––––––––––––––––––––––––––– Aset Kewangan Financial Assets Bukan Tertunggak Tertunggak Tertunggak Sehingga 3 Hingga 12 Dan Bukan Terjejas Bulan Past Due Neither 3 To 12 Past Due Months Nor Impaired 3 Bulan Past Due Up To 3 Months Terjejas Impaired Jumlah Total ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM’000) 2018 (RM’000) (RM’000) (RM’000) (RM’000) Urus Niaga Pertukaran Pinjaman Loans From Exchange Transactions Pelaburan Kewangan Sedia Untuk Dijual Financial Investments Available-For-Sale Urus Niaga Pertukaran Belum Terima Receivables From Exchange Transactions 538,576 15,903,791 202,438 Urus Niaga Bukan Pertukaran Boleh Pulih Recoverables From Non-Exchange Transactions 316,940 Deposit Dengan Institusi Kewangan Berlesen Deposit With Licensed Financial Institutions 3,901,700 Tunai Dan Kesetaraan Tunai Cash And Cash Equivalents 1,368,648 – – – – – – – – – – – – 4,832 543,408 – 15,903,791 – 202,438 – 316,940 – 3,901,700 – 1,368,648 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 22,236,925 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 22,232,093 4,832 – – 354 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS 27.
Polisi Dan Objektif Pengurusan Risiko Kewangan (samb) Financial Risk Management Objectives And Policies (cont’d) Aset Kewangan Financial Assets Bukan Tertunggak Tertunggak Tertunggak Sehingga 3 Hingga 12 Dan Bukan Terjejas Bulan Past Due Neither 3 To 12 Past Due Months Nor Impaired 3 Bulan Past Due Up To 3 Months Terjejas Impaired Jumlah Total ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM’000) 2017 (RM’000) (RM’000) (RM’000) (RM’000) Urus Niaga Pertukaran Pinjaman Loans From Exchange Transactions Pelaburan Kewangan Sedia Untuk Dijual Financial Investments Available-For-Sale Urus Niaga Pertukaran Belum Terima Receivables From Exchange Transactions Urus Niaga Bukan Pertukaran Boleh Pulih Recoverables From Non-Exchange Transactions Deposit Dengan Institusi Kewangan Berlesen Deposit With Licensed Financial Institutions Tunai Dan Kesetaraan Tunai Cash And Cash Equivalents 644,885 14,669,002 242,463 262,069 3,131,900 2,194,684 – – – – – – – 5,380 650,265 – – – – – – 14,669,002 – 242,463 – 262,069 – 3,131,900 – 2,194,684 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 21,150,383 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 21,145,003 5,380 – – 355 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS 27.
Polisi Dan Objektif Pengurusan Risiko Kewangan (samb) Financial Risk Management Objectives And Policies (cont’d) Analisa PERKSO terhadap aset kewangan dinilai secara individu yang mengalami penjejasan adalah seperti berikut: An analysis of the financial assets individually assessed to be impaired by SOCSO is as follows: ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM’000) (RM’000) 31 Disember 31 December 2018 31 Disember 31 December 2017 Aset Kewangan Kasar Gross Impaired Financial Assets Urus Niaga Pertukaran Pinjaman Loans From Exchange Transactions Urus Niaga Pertukaran Belum Terima Receivables From Exchange Transactions Aset Kewangan Terjejas Kasar Dinilai Secara Individu Gross Individually Assessed Impaired Financial Assets Urus Niaga Pertukaran Pinjaman Loans From Exchange Transactions Urus Niaga Pertukaran Belum Terima Receivables From Exchange Transactions Tolak: Elaun Penjejasan Less: Allowance For Impairment Urus Niaga Pertukaran Pinjaman Loans From Exchange Transactions Urus Niaga Pertukaran Belum Terima Receivables From Exchange Transactions Aset Kewangan Terjejas Bersih Dinilai Secara Individu Net Individually Assessed Impaired Financial Assets Urus Niaga Pertukaran Pinjaman Loans From Exchange Transactions Urus Niaga Pertukaran Belum Terima Receivables From Exchange Transactions 356 8,808 9,085 6,384 6,885 2,424 2,200 8,808 9,085 6,384 6,885 2,424 2,200 (3,976) (3,705) (1,552) (1,505) (2,424) (2,200) 4,832 5,380 4,832 5,380 – – LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS 27.
Polisi Dan Objektif Pengurusan Risiko Kewangan (samb) Financial Risk Management Objectives And Policies (cont’d) Kualiti Kredit –––––––––––– Pengelasan aset kewangan kasar mengikut kualiti kredit seperti pada 31 Disember adalah seperti berikut: Credit Quality –––––––––––– Distribution of gross financial assets by credit quality as at 31 December are as follows: Aset Kewangan Financial Assets Berdaulat Sovereign Tinggi Sederhana Strong Moderate Lemah Tidak Berkadar Sub- Non Rated Standard Terjejas Impaired Jumlah Total ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM’000) 2018 (RM’000) (RM’000) (RM’000) (RM’000) (RM’000) (RM’000) Urus Niaga Pertukaran Pinjaman Loans From Exchange Transactions Pelaburan Kewangan Sedia Untuk Dijual Financial Investment Available-For-Sale Urus Niaga Pertukaran Belum Terima Receivables From 485,398 – – – 56,458 1,552 543,408 12,412,650 3,491,141 – – – – 15,903,791 Exchange Transactions – Urus Niaga Bukan Pertukaran Boleh Pulih Recoverables From Non-Exchange Transactions – Deposit Dengan Institusi Kewangan Berlesen Deposit With Licensed Financial Institutions – – – – – – – – 200,014 2,424 202,438 – 316,940 – 316,940 – 3,901,700 – 3,901,700 Tunai Dan Kesetaraan Tunai 1,368,648 Cash And Cash Equivalents ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 3,976 22,236,925 Jumlah / Total ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 12,898,048 5,843,760 1,368,648 3,491,141 – – – – – – – 357 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS 27.
Polisi Dan Objektif Pengurusan Risiko Kewangan (samb) Financial Risk Management Objectives And Policies (cont’d) Aset Kewangan Financial Assets Berdaulat Sovereign Tinggi Sederhana Strong Moderate Lemah Tidak Berkadar Sub- Non Rated Standard Terjejas Impaired Jumlah Total ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM’000) 2017 (RM’000) (RM’000) (RM’000) (RM’000) (RM’000) (RM’000) Urus Niaga Pertukaran Pinjaman Loans From Exchange Transactions Pelaburan Kewangan Sedia Untuk Dijual Financial Investment Available-For-Sale Urus Niaga Pertukaran Belum Terima Receivables From Exchange Transactions Urus Niaga Bukan Pertukaran Boleh Pulih Recoverables From Non-Exchange Transactions Deposit Dengan Institusi Kewangan Berlesen Deposit With Licensed Financial Institutions 594,653 – – – 54,107 1,505 650,265 11,750,767 2,907,259 6,434 4,542 – – 14,669,002 – – – – – – – – – – 240,263 2,200 242,463 – 262,069 – 262,069 – 3,131,900 – 3,131,900 Tunai Dan Kesetaraan Tunai Cash And Cash Equivalents 2,194,684 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 3,705 21,150,383 Jumlah / Total ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 12,345,420 2,907,259 4,542 5,883,023 2,194,684 6,434 – – – – – 358 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS 27.
Polisi Dan Objektif Pengurusan Risiko Kewangan (samb) Financial Risk Management Objectives And Policies (cont’d) Kualiti Kredit (samb) –––––––––––––––––– Aset kewangan dikelaskan mengikut skala penarafan kredit dalaman yang konsisten dengan agensi penarafan kredit luaran.

Klasifikasi kualiti kredit adalah seperti berikut: (i) Penarafan jangka panjang untuk pembayaran obligasi jangka panjang.
Credit Quality (cont'd) ––––––––––––––––––– Financial assets are classify into an internal rating scale which is consistent with external rating agencies.
The credit quality classification is as follows: (i) Long term rating for payment of long term obligations Klasifikasi kualiti kredit Credit quality classification Penarafan kredit domestik Domestic credit rating Definisi klasifikasi kualiti kredit Definition of credit quality classification Berdaulat Sovereign AA Dan Ke Atas AA And Above Dikeluarkan atau dijamin oleh kerajaan Issued or guaranteed by the government Berdaulat Sovereign ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Tinggi Strong ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Sederhana Moderate ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Lemah Sub-standard ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Keupayaan rendah / lemah untuk memenuhi obligasi kewangan Low/weak ability to meet financial obligations Keupayaan yang kukuh untuk memenuhi kewajipan kewangan Superior or strong ability to meet financial obligations Kebolehan untuk memenuhi obligasi kewangan Adequate ability to meet financial obligations BBB BBB A A (ii) Aset Kewangan Tidak Dinilai Ini termasuk aset kewangan tanpa penarafan kredit luaran.
(iii) Terjejas Ini termasuk aset kewangan yang dinilai sebagai terjejas berdasarkan dasar perakaunan PERKESO.

(ii) Non-rated financial assets This includes financial assets without external credit rating.

(iii) Short term rating for payment of short term financial obligations This includes financial assets which are assessed as impaired based on SOCSO's accounting policies.

359 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS 27.
Polisi Dan Objektif Pengurusan Risiko Kewangan (samb) Financial Risk Management Objectives And Policies (cont’d) (c) Risiko Kecairan Risiko kecairan dan aliran tunai berlaku apabila dana yang diperlukan tidak mencukupi untuk memenuhi komitmen kewangan apabila tiba masanya.

PERKESO memantau aliran keluar dan aliran masuk tunai yang diunjurkan pada setiap masa bagi memastikan kedudukan kewangannya kekal teguh dengan kecairan yang mencukupi.
Di samping itu, PERKESO juga memastikan tahap kecairan asetnya adalah mencukupi dan sentiasa ada apabila diperlukan menerusi penempatan sejumlah wang tunai dan deposit boleh cair di institusi kewangan berlesen berdasarkan anggaran komitmen kewangan yang akan dibayar untuk penyelesaian.
Jadual di bawah meringkaskan profil kematangan liabiliti kewangan PERKESO berdasarkan obligasi pembayaran balik kontrak yang tidak didiskaunkan: (c) Liquidity Risk Liquidity and cash flow risk occurs when funds needed are inadequate to meet financial commitments as and when they fall due.

SOCSO monitors the projected cash outflows and inflows at all times to ensure that its financial position remain steadfast with ample liquidity.
In addition, SOCSO also ensure its assets liquidity level is sufficient and readily available upon needed by placement of a certain sum of cash and liquidable deposits at licensed financial institutions based on the estimated financial commitments that will due for settlement.
The table below summarise the maturity profile of SOCSO’s financial liabilities based on contractual undiscounted repayment obligations: Liabiliti Kewangan Financial Liabilities Kurang Daripada 12 Bulan Less Than 12 Months Lebih Daripada 12 Bulan More Than 12 Months Jumlah Total –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM’000) 2018 (RM’000) (RM’000) Urus Niaga Pertukaran Belum Bayar Other Payables From Exchange Transactions Peruntukan Bagi Manfaat Anggota Provision For Staff Benefits 290,347 – 290,347 11,955 712,183 724,138 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Jumlah Liabiliti Kewangan Pada Nilai Saksama Melalui Lebihan Atau Kurangan Total Financial Liabilities At Fair Value Through Surplus Or Deficit 1,014,485 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 302,302 712,183 360 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS 27.
Polisi Dan Objektif Pengurusan Risiko Kewangan (samb) Financial Risk Management Objectives And Policies (cont’d) Liabiliti Kewangan Financial Liabilities Kurang Daripada 12 Bulan Less Than 12 Months Lebih Daripada 12 Bulan More Than 12 Months Jumlah Total –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM’000) 2017 (RM’000) (RM’000) Urus Niaga Pertukaran Belum Bayar Other Payables From Exchange Transactions 188,652 – 188,652 Peruntukan Bagi Manfaat Anggota Provision For Staff Benefits Geran Kerajaan Government Grant 11,000 662,014 673,014 – 136,952 136,952 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Jumlah Liabiliti Kewangan Pada Nilai Saksama Melalui Lebihan Atau Kurangan Total Financial Liabilities At Fair Value Through Surplus Or Deficit 998,618 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 199,652 798,966 (d) Risiko Operasi Risiko operasi adalah risiko kerugian yang wujud akibat kegagalan proses kawalan dalaman organisasi.
Oleh itu, pendekatan pengurusan risiko operasi adalah dirancang dan diterima pakai oleh PERKESO untuk menyelaras strategi, polisi, proses, teknologi dan meningkatkan pengetahuan dalam kalangan anggotanya untuk mewujudkan nilai tambah dan penambahbaikan berterusan dalam proses kerja di samping mengamalkan tadbir urus korporat yang baik untuk memastikan pelaksanaan kawalan dalaman yang komprehensif.
(d) Operational Risk Operational risk is the risk of losses that exists due to the failure of organisation’s internal control processes.

Therefore, operational risk management approach is planned and consistantly adopted by SOCSO to align its strategies, policies, processes, technologies and enhancing knowledge among its staff to create value add and continuous improvement of work processes in addition to practicing good corporate governance to ensure the implementation of comprehensive internal control.
361 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS 28.

Nilai Saksama Fair Value (a) Penentuan Nilai Saksama Dan Hierarki Nilai Saksama PERKESO menggunakan hierarki berikut untuk menentukan dan mendedahkan nilai saksama instrumen kewangan menerusi teknik penilaian: Tahap 1: Tersiar (tidak diselaraskan) harga dalam pasaran aktif untuk aset atau liabiliti yang sama.
Tahap 2: Input selain daripada tersiar harga termasuk dalam Tahap 1 yang boleh ditinjau untuk aset atau liabiliti, sama ada secara langsung atau tidak langsung.

Tahap 3: Input untuk aset atau liabiliti yang tidak berdasarkan data pasaran yang boleh ditinjau (input yang tidak boleh ditinjau).

(i) Instrumen Kewangan Di Tahap 1 Nilai saksama bagi instrumen kewangan yang diurusniagakan di pasaran aktif adalah berdasarkan harga pasaran tersiar pada tarikh lembaran imbangan.
Suatu pasaran dianggap sebagai aktif jika harga tersiar adalah tersedia dan biasanya boleh didapati daripada suatu pertukaran dan harga tersebut mewakili urus niaga pasaran yang sebenar dan biasa berlaku di atas suatu asas urus niaga tulus.

Ini termasuk ekuiti tersenarai dan sekuriti hutang korporat yang diurusniagakan secara aktif.
(ii) Instrumen Kewangan Di Tahap 2 Apabila nilai saksama ditentukan menggunakan harga tersiar dalam pasaran kurang aktif atau harga tersiar bagi aset dan liabiliti yang bersamaan, instrumen tersebut biasanya diklasifikasikan sebagai Tahap 2.
Dalam keadaan di mana harga tersiar secara umumnya tidak boleh didapati, PERKESO kemudiannya menentukan nilai saksama berdasarkan teknik-teknik penilaian yang menggunakan input parameter pasaran yang mana termasuk tetapi tidak terhad kepada keluk hasil, turun naik dan kadar pertukaran asing.

Majoriti teknik-teknik penilaian hanya menggunakan data pasaran yang boleh ditinjau, dengan itu kebolehpercayaan terhadap pengukuran nilai saksama itu adalah tinggi.

Ini termasuk sekuriti kerajaan dan bon korporat.


(a) Determination Of Fair Value And Fair Value Hierarchy SOCSO uses the following hierarchy for determining and disclosing the fair value of financial instruments by valuation technique: Level 1: Quoted (unadjusted) prices in active markets for identical assets or liabilities.

Level 2: Inputs other than quoted prices included within Level 1 that are observable for the asset or liabilities, either directly or indirectly.
Level 3: Inputs for the asset or liability that are not based on observable market data (unobservable inputs).

(i) Financial Instruments In Level 1 The fair value of financial instruments traded in active markets is based on quoted market prices at the balance sheet date.

A market is regarded as active if quoted prices are readily and regularly available from an exchange and those prices represent actual and regularly occurring market transactions on an arm’s length basis.
This includes listed equities and corporate debt securities which are actively traded.

(ii) Financial Instruments In Level 2 Where fair value is determined using quoted prices in less active markets or quoted prices for similar assets and liabilities, such instruments are generally classified as Level 2.
In cases where quoted prices are generally not available, SOCSO then determine fair value based upon valuation techniques that use as inputs, market parameters including but not limited to yield curves, volatilities and foreign exchange rates.

The majority of valuation techniques employ only observable market data and so reliability of the fair value measurement is high.

These would include government securities and corporate bonds.

362 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS 28.
Nilai Saksama (samb) Fair Value (cont’d) (a) Penentuan Nilai Saksama Dan Hierarki Nilai Saksama (samb) (iii) Instrumen Kewangan Di Tahap 3 PERKESO mengklasifikasikan instrumen kewangan sebagai Tahap 3 apabila terdapat pergantungan ke atas input-input yang tidak boleh ditinjau pada model penilaian yang memberi suatu sumbangan signifikan kepada nilai instrumen.

Rizab penilaian atau pelarasan harga yang mana bersesuaian akan digunakan untuk digabungkan menjadi nilai saksama.
Teknik-teknik dan input-input penilaian yang digunakan secara umumnya bergantung kepada terma kontrak dan risiko yang terdapat dalam instrumen itu serta ketersediaan maklumat harga di pasaran.

Teknik-teknik utama yang digunakan termasuk aset ketara bersih, aliran tunai didiskaunkan dan lain-lain model penilaian yang bersesuaian.

Ini termasuk pelaburan ekuiti persendirian.


(a) Determination Of Fair Value And Fair Value Hierarchy (cont’d) (iii) Financial Instuments In Level 3 SOCSO classifies financial instruments as Level 3 when there is reliance on unobservable inputs to the valuation model attributing to a significant contribution to the instrument value.

Valuation reserves or pricing adjustments where applicable will be used to converge to fair value.
The valuation techniques and inputs used generally depend on the contractual terms and the risks inherent in the instrument as well as the availability of pricing information in the market.

Principal techniques used include net tangible assets, discounted cash flows and other appropriate valuation models.

These includes private equity investments.

363 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS 28.
Nilai Saksama (samb) Fair Value (cont’d) (b) Instrumen Kewangan Diukur Pada Nilai Saksama Dan Hierarki Nilai Saksama Nilai saksama instrumen kewangan dan teknik serta input penilaian yang digunakan untuk menentukan nilai saksama adalah seperti berikut: (b) Financial Instruments Measured At Fair Value And The Fair Value Hierarchy The fair value of the financial instruments and valuation technique and inputs used to determine the fair value are as follows: Tahap 3 Level 3 2018 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM’000) Tahap 2 Level 2 Tahap 1 Level 1 Jumlah Total (RM’000) (RM’000) (RM’000) Aset Kewangan Financial Assets Pelaburan Sedia Untuk Dijual Financial Investments Available-For-Sale – Saham Tersiar Harga – Quoted Shares – Sekuriti Kerajaan Malaysia – Malaysian Government Securities – Terbitan Pelaburan Kerajaan Malaysia – Malaysian Government Investment Issues – Bon Tersiar Harga – Quoted Bonds – Saham Tidak Tersiar Harga – Unquoted Shares Aset Kewangan Dinyatakan Pada Nilai Saksama Melalui Lebihan Atau Kurangan Financial Assets Designated At Fair Value Through Surplus Or Deficit 4,331,766 4,331,766 – 1,145,859 1,135,546 13,622,386 4,551 – – – – 61,361 61,361 1,145,859 1,135,546 13,622,386 – – – – – – ' 4,551 – Aset Kewangan Derivatif Derivative Financial Assets – ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 4,551 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 20,301,594 15,903,791 4,393,252 125 125 – 364 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS 28.
Nilai Saksama (samb) Fair Value (cont’d) (b) Instrumen Kewangan Diukur Pada Nilai Saksama Dan Hierarki Nilai Saksama Nilai saksama instrumen kewangan dan teknik serta input penilaian yang digunakan untuk menentukan nilai saksama adalah seperti berikut: (b) Financial Instruments Measured At Fair Value And The Fair Value Hierarchy The fair value of the financial instruments and valuation technique and inputs used to determine the fair value are as follows: Tahap 3 2017 Level 3 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM’000) Tahap 2 Level 2 Tahap 1 Level 1 Jumlah Total (RM’000) (RM’000) (RM’000) Aset Kewangan Financial Assets Pelaburan Sedia Untuk Dijual Financial Investments Available-For-Sale – Saham Tersiar Harga – Quoted Shares – Sekuriti Kerajaan Malaysia – Malaysian Government Securities – Terbitan Pelaburan Kerajaan Malaysia – Malaysian Government Investment Issues – Bon Tersiar Harga – Quoted Bonds Aset Kewangan Dinyatakan Pada Nilai Saksama Melalui Lebihan Atau Kurangan Financial Assets Designated At Fair Value Through Surplus Or Deficit 4,334,712 4,334,712 – 1,973,421 – 1,973,421 570,447 – 570,447 12,125,134 – 12,125,134 – – – – 63,237 63,237 – – Aset Kewangan Derivatif Derivative Financial Assets – ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– – ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 14,669,002 19,067,085 4,398,083 134 134 – 365 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION PENYATA KEWANGAN FINANCIAL STATEMENTS 28.
Nilai Saksama (samb) Fair Value (cont’d) (c) Nilai Saksama Bagi Instrumen Kewangan Tidak Dibawa Pada Nilai Saksama (i) Tunai Dan Kesetaraan Tunai, Belum Terima Dan Belum Bayar ––––––––––––––––––––––––––––––––––––––––––––––––––––– Amaun yang dibawa bagi aset dan liabiliti kewangan ini adalah anggaran yang munasabah bagi nilai saksama disebabkan sama ada ianya bersifat jangka masa pendek atau boleh dibayar balik mengikut permintaan.
(ii) Urus Niaga Pertukaran Pinjaman –––––––––––––––––––––––––––– Amaun yang dibawa bagi urus niaga pertukaran pinjaman adalah hampir dengan nilai saksama.

Nilai saksama bagi pinjaman belum terima adalah dianggarkan dengan mendiskaunkan anggaran aliran tunai masa hadapan menggunakan kadar faedah semasa bagi aset kewangan dengan profil risiko yang sama.
(d) Penyesuaian terhadap Penilaian Saksama Tahap 3 Bagi Pelaburan Kewangan Sedia untuk Dijual Penyesuaian terhadap penilaian saksama Tahap 3 pelaburan kewangan sedia untuk dijual adalah seperti jadual berikut (c) Fair Value Of Financial Instruments Not Carried At Fair Value (i) Cash And Cash Equivalents, Deposits With Licensed Financial Institutions, Receivables And Payables ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––-–––––––––––––––––––––––––––– The carrying amount of these financial assets and liabilities are reasonable approximation of fair value due either to their short term nature or are repayable on demand.
(ii) Loans From Exchange Transactions ––––––––––––––––––––––––––––––– The carrying amount of loans from exchange transactions approximate the fair value.

The fair value of loans receivable are estimated by discounting the estimated future cash flows using current interest rates for financial assets with similar risk profile.
(d) Reconciliation of Level 3 Fair Valuation of Financial Investments Available-For-Sale The following table provides a reconciliation of Level 3 fair valuation for financial investments available-for-sale: ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (RM’000) (RM’000) 2018 2017 Pada 1 January At 1 January Tambahan Purchase – 6,353 – – Kerugian Diiktiraf Dalam Aset Bersih / Rizab Losses Recognised In Net Asset / Reserve ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Pada 31 Disember As at 31 December ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– (1,802) 4,551 – – 366 LAPORAN TAHUNAN PENYATA KEWANGAN FINANCIAL STATEMENTS 28.
Nilai Saksama (samb) Fair Value (cont’d) (e) Risiko Harga Ekuiti Tidak Tersiar Harga Sekuriti ekuiti tidak tersiar harga PERKESO adalah mudah terdedah kepada risiko pasaran dan kecairan.

Jadual berikut menunjukkan sensitiviti terhadap kemungkinan perubahan yang munasabah dalam nilai saksama ekuiti, dengan semua pembolehubah lain tidak berubah, bagi ekuiti tidak tersiar harga PERKESO.

Ia tidak memberi kesan ke atas lebihan atau kurangan PERKESO.
(e) Unquoted Equity Price Risk SOCSO's unquoted equity securities are susceptible to market and liquidity risk.

The following table demonstrates the sensitivity to a reasonably possible change in equity fair value with all other variables held constant, of SOCSO's unquoted equity.

There is no impact on SOCSO's surplus or deficit.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Kesan Kepada Rizab Impact To Reserve Peningkatan 10% Dalam Nilai Saksama Saham Tidak Tersiar Harga Increase of 10% in Unquoted Shares Penurunan 10% Dalam Nilai Saksama Saham Tidak Tersiar Harga Decrease of 10% in Unquoted Shares (RM’000) 455 (455) 367 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION LAPORAN STATISTIK STATISTICAL REPORTS JADUAL ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE TITLE OF STATISTICS TAJUK STATISTIK JADUAL 1 TABLE 1  BILANGAN MAJIKAN DAN PEKERJA AKTIF, 2017 - 2018  NUMBER OF ACTIVE EMPLOYERS AND EMPLOYEES, 2017 - 2018 JADUAL 2 TABLE 2  BILANGAN MAJIKAN DAN PEKERJA AKTIF MENGIKUT LINGKUNGAN PEKERJA, 2017 - 2018  NUMBER OF ACTIVE EMPLOYERS AND EMPLOYEES BY EMPLOYEES RANGE, 2017 - 2018 JADUAL 3 TABLE 3  KEKERAPAN RELATIF KEMALANGAN DILAPORKAN, 2014 - 2018  RELATIVE FREQUENCY OF ACCIDENTS REPORTED, 2014 - 2018 JADUAL 4 TABLE 4  BILANGAN KEMALANGAN DAN FAEDAH DIBAYAR MENGIKUT PERUSAHAAN SERTA JANTINA, 2018  NUMBER OF ACCIDENTS AND BENEFIT PAID ACCORDING TO INDUSTRY AND GENDER, 2018 JADUAL 5 TABLE 5  BILANGAN KEMALANGAN DAN FAEDAH DIBAYAR MENGIKUT SEBAB KEMALANGAN SERTA JANTINA, 2018  NUMBER OF ACCIDENTS AND BENEFIT PAID ACCORDING TO CAUSE OF ACCIDENT AND GENDER, 2018 JADUAL 6 TABLE 6  BILANGAN KEMALANGAN DAN FAEDAH DIBAYAR MENGIKUT LOKASI KECEDERAAN SERTA JANTINA, 2018  NUMBER OF ACCIDENTS AND BENEFIT PAID ACCORDING TO LOCATION OF INJURY AND GENDER, 2018 JADUAL 7 TABLE 7  BILANGAN KEMALANGAN DAN FAEDAH DIBAYAR MENGIKUT JENIS KECEDERAAN SERTA JANTINA, 2018  NUMBER OF ACCIDENTS AND BENEFIT PAID ACCORDING TO TYPES OF INJURY AND GENDER, 2018 JADUAL 8 TABLE 8  BILANGAN KES ILAT DAN PENAKAT DILAPORKAN, 2018  NUMBER OF INVALIDITY AND SURVIVORS’ CASES REPORTED, 2018 JADUAL 9 TABLE 9  BILANGAN KEMALANGAN PERUSAHAAN DAN FAEDAH DIBAYAR MENGIKUT AGEN PENYEBAB SERTA JANTINA, 2018  NUMBER OF
 INDUSTRIAL ACCIDENTS AND BENEFIT PAID ACCORDING TO AGENT CAUSES AND GENDER, 2018 JADUAL 10 TABLE 10  BILANGAN KES PENYAKIT KHIDMAT DAN FAEDAH DIBAYAR MENGIKUT AGEN PENYEBAB SERTA JANTINA, 2018  NUMBER OF OCCUPATIONAL DISEASE CASES AND BENEFIT PAID ACCORDING TO AGENT CAUSES AND GENDER, 2018 JADUAL 11 TABLE 11  BILANGAN KEMALANGAN PERJALANAN DAN FAEDAH DIBAYAR MENGIKUT AGEN PENYEBAB DAN JANTINA, 2018  NUMBER OF COMMUTING ACCIDENTS AND BENEFIT PAID ACCORDING TO AGENT CAUSES AND GENDER, 2018 JADUAL 12 TABLE 12  BILANGAN PENERIMA HUS MENGIKUT KUMPULAN UMUR DAN JANTINA, 2018  NUMBER OF TD RECIPIENTS ACCORDING TO AGE GROUP AND GENDER, 2018 JADUAL 13 TABLE 13  BILANGAN PENERIMA HUS MENGIKUT JULAT BAYARAN, 2017 - 2018  NUMBER OF TD RECIPIENTS ACCORDING TO THE RANGE OF PAYMENT, 2017 - 2018 JADUAL 14 TABLE 14  BILANGAN PENERIMA HUK MENGIKUT KUMPULAN UMUR DAN JANTINA, 2018  NUMBER OF PD RECIPIENTS ACCORDING TO AGE GROUP AND GENDER, 2018 JADUAL 15 TABLE 15  BILANGAN PENERIMA HUK MENGIKUT PERATUS HILANG UPAYA, 2018  NUMBER OF PD RECIPIENTS ACCORDING TO THE PERCENTAGE OF DISABLEMENT, 2018 JADUAL 16 TABLE 16  BILANGAN PENERIMA HUK (PUKAL) MENGIKUT JULAT BAYARAN, 2017 - 2018  NUMBER OF PDB RECIPIENTS (LUMP-SUM) ACCORDING TO THE RANGE OF PAYMENT, 2017 - 2018 368 LAPORAN TAHUNAN LAPORAN STATISTIK STATISTICAL REPORTS TAJUK STATISTIK JADUAL ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE TITLE OF STATISTICS JADUAL 17 TABLE 17  BILANGAN PENERIMA HUK (BERKALA) MENGIKUT JULAT BAYARAN, 2017 - 2018  NUMBER OF PD RECIPIENTS (PERIODICAL) ACCORDING TO THE RANGE OF PAYMENT, 2017 - 2018 JADUAL 18 TABLE 18  BILANGAN PENERIMA HUK (PUKAL & BERKALA) MENGIKUT JULAT BAYARAN, 2017 - 2018  NUMBER OF PD RECIPIENTS (LUMP-SUM & PERIODICAL) ACCORDING TO THE RANGE OF PAYMENT, 2017 - 2018 JADUAL 19 TABLE 19  BILANGAN KES FOT DIBAYAR MENGIKUT KUMPULAN UMUR DAN JANTINA, 2018  NUMBER OF DB PAID CASES ACCORDING TO
 AGE GROUP AND GENDER, 2018 JADUAL 20  BILANGAN KES FOT DIBAYAR MENGIKUT JULAT BAYARAN, 2017 - 2018 TABLE 20  NUMBER OF DB PAID CASES ACCORDING TO THE RANGE OF PAYMENT, 2017 - 2018 JADUAL 21 TABLE 21  BILANGAN PENERIMA PENCEN DAN BANTUAN ILAT MENGIKUT KUMPULAN UMUR DAN JANTINA, 2018  NUMBER OF INVALIDITY PENSION AND GRANT RECIPIENTS ACCORDING TO AGE GROUP AND GENDER, 2018 JADUAL 22  BILANGAN PENERIMA PENCEN DAN BANTUAN ILAT MENGIKUT JULAT BAYARAN, 2017 - 2018 TABLE 22  NUMBER OF INVALIDITY PENSION AND GRANT RECIPIENTS ACCORDING TO THE RANGE OF PAYMENT, 2017 - 2018 JADUAL 23 TABLE 23  BILANGAN KES PENCEN PENAKAT DIBAYAR MENGIKUT KUMPULAN UMUR DAN JANTINA, 2018  NUMBER OF SURVIVORS’ PENSION PAID CASES ACCORDING TO AGE GROUP AND GENDER, 2018 JADUAL 24  BILANGAN KES PENCEN PENAKAT DIBAYAR MENGIKUT JULAT BAYARAN, 2017 - 2018 TABLE 24  NUMBER OF SURVIVORS’ PENSION PAID CASES ACCORDING TO THE RANGE OF PAYMENT, 2017 - 2018 JADUAL 25  BILANGAN KES ELS DIBAYAR MENGIKUT KUMPULAN UMUR DAN JANTINA, 2018  NUMBER OF CAA PAID CASES ACCORDING TO AGE GROUP AND GENDER, 2018 TABLE 25 JADUAL 26  BILANGAN KES FPM DIBAYAR MENGIKUT KUMPULAN UMUR DAN JANTINA, 2018 TABLE 26  NUMBER OF FB PAID CASES ACCORDING TO AGE GROUP AND GENDER, 2018 JADUAL 27 TABLE 27  BILANGAN PENERIMA PROGRAM SARINGAN KESIHATAN MENGIKUT KUMPULAN UMUR DAN JANTINA, 2018  NUMBER OF HEALTH SCREENING PROGRAMME RECIPIENTS ACCORDING TO AGE GROUP AND GENDER, 2018 JADUAL 28  BILANGAN HARI KERJA YANG HILANG AKIBAT KEMALANGAN (HUS) MENGIKUT KUMPULAN UMUR DAN JANTINA, 2018 TABLE 28  NUMBER OF MAN-DAYS LOST DUE TO ACCIDENTS (TD) ACCORDING TO AGE GROUP AND GENDER, 2018 JADUAL 29  BILANGAN KES TUNTUTAN DIBAYAR, 2018 TABLE 29  NUMBER OF CLAIM PAID CASES, 2018 JADUAL 30 TABLE 30  BILANGAN PENERIMA BARU FAEDAH, 2018  NUMBER OF NEW BENEFIT RECIPIENTS, 2018 JADUAL 31 TABLE 31  BILANGAN TERKUMPUL PENERIMA FAEDAH SEHINGGA 31 DISEMBER 2018  CUMULATIVE NUMBER OF BENEFIT RECIPIENTS AS AT 31 DECEMBER 2018 369 PERTUBUHAN
 KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION LAPORAN STATISTIK STATISTICAL REPORTS BILANGAN MAJIKAN DAN PEKERJA AKTIF, 2017 – 2018 JADUAL 1 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 1 NUMBER OF ACTIVE EMPLOYERS AND EMPLOYEES, 2017 – 2018 NEGERI / STATE 2017 2018 Δ'18/'17 2017 2018 Δ'18/'17 Majikan Aktif / Active Employers Pekerja Aktif / Active Employees 1.91% 1.34% 7,965 7,984 13,213 16,157 0.23% 13,243 17,738 13,427 17,569 13,250 89,572 58,394 -0.24% -0.95% 59,507 94,072 199,199 245,251 734,183 189,285 764,537 258,044 4.13% JOHOR ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 5.22% KEDAH ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 5.02% KELANTAN ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– MELAKA -4.98% ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 6.29% NEGERI SEMBILAN ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– PAHANG 3.51% ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 1.52% PERAK ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– PERLIS 6.71% ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– PULAU PINANG 3.20% ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– SABAH 3.89%
SABAH 3.89% ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– SARAWAK 2.21% ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 8.97% SELANGOR ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TERENGGANU 11.06% ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 0.07% W.P.
KUALA LUMPUR 1,609,383 1,763,733 1,921,908 1,610,441 494,825 348,265 534,425 338,379 343,523 100,867 361,803 164,629 174,982 517,853 98,060 174,017 29,600 180,127 484,114 67,903 127,881 -0.96% -0.78% 20,222 67,633 37,359 32,245 37,278 15,906 115,148 31,430 0.40% 31,993 31,254 21,578 -1.58% -1.55% 0.56% 0.22% 30,114 2.86% 8,360 -1.71% 8,441 1,962 1,931 JUMLAH KESELURUHAN / GRAND TOTAL 433,723 437,060 0.77% 6,803,948 7,077,431 4.02% Nota / Notes: 1 Merujuk kepada satu atau lebih caruman pada tahun semasa / Refers to one or more contributions for a current year.
2 Merujuk kepada PPN/PPP pada tahun semasa majikan dan pekerja berurusan / Refers to PPN/PPP for a current year which employers and employees deal for.
370 LAPORAN TAHUNAN LAPORAN STATISTIK STATISTICAL REPORTS BILANGAN MAJIKAN DAN PEKERJA AKTIF MENGIKUT LINGKUNGAN PEKERJA, 2017 - 2018 JADUAL 2 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 2 NUMBER OF ACTIVE EMPLOYERS AND EMPLOYEES BY EMPLOYEES RANGE, 2017 – 2018 Lingkungan Pekerja / Employees Range Bawah / Below 100 100 − 199 200 − 299 300 − 399 400 − 499 500 − 599 600 − 699 700 − 799 800 − 899 900 − 999 1,000 dan lebih / and over Majikan Aktif Active Employers Pekerja Aktif Active Employees JUMLAH / TOTAL 433,723 437,060 6,803,948 7,077,431 KEKERAPAN RELATIF KEMALANGAN DILAPORKAN, 2014 – 2018 JADUAL 3 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 3 RELATIVE FREQUENCY OF ACCIDENTS REPORTED, 2014 - 2018 Item 2014 2015 2016 2017 2018 Bilangan kemalangan dilaporkan Number of accidents reported Bilangan kemalangan semasa perjalanan1 dilaporkan Number of commuting1 accidents reported Bilangan kemalangan perusahaan2 dilaporkan Number of industrial2 accidents reported Kadar kemalangan (per 10,000 pekerja) Accident rate (per 10,000 employees) Kadar kemalangan perjalanan (per 10,000 pekerja) Commuting accident rate (per 10,000 employees) 63,331 62,837 66,618 69,980 72,631 28,037 28,579 31,314 33,319 35,195 35,294 34,258 35,304 36,661 37,436 102 45 99 45 101 47 103 49 103 50 Kadar kemalangan perusahaan (per 10,000 pekerja) Industrial accident rate (per 10,000 employees) ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 54 54 54 57 53 Nota / Notes: 1 Merujuk kepada kemalangan perjalanan termasuk pergi dan balik dari / ke tempat kerja, waktu rehat yang dibenarkan serta lain-lain kemalangan yang berkaitan pekerjaan / Refers to commuting accidents including from / to place of work, any authorised recess and other work related accidents.
2 Merujuk kepada kemalangan di tempat pekerjaan termasuk kes penyakit khidmat / Refers to accidents occurred at the workplace including occupational diseases.
371 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION LAPORAN STATISTIK STATISTICAL REPORTS JADUAL 4 BILANGAN KEMALANGAN DAN FAEDAH DIBAYAR MENGIKUT PERUSAHAAN SERTA JANTINA, 2018 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 4 NUMBER OF ACCIDENTS AND BENEFIT PAID ACCORDING TO INDUSTRY AND GENDER, 2018 Kemalangan dilaporkan Accident reported HUS dibayar TD paid HUK dibayar PD paid FOT dibayar DB paid L / M P / F Jumlah Total L / M P / F Jumlah Total L / M P / F Jumlah Total L / M P / F Jumlah Total 1,693 413 2,106 1,528 423 1,951 379 105 484 31 347 22 369 330 23 353 124 12 136 5 1 – 32 5 12,970 3,651 16,621 11,944 3,334 15,278 3,784 932 4,716 156 24 180 662 114 776 600 91 691 257 31 288 8 – 8 7,364 1,477 8,841 6,881 1,406 8,287 1,895 316 2,211 191 10 201 Perusahaan / Industry PERTANIAN, PERHUTANAN DAN PERIKANAN AGRICULTURE, FORESTRY AND FISHING PERLOMBONGAN DAN PENGKUARIAN MINING AND QUARRYING PEMBUATAN MANUFACTURING PERKHIDMATAN ELEKTRIK, GAS, AIR DAN KEBERSIHAN ELECTRICITY, GAS, WATER AND SANITARY SERVICES PEMBINAAN CONSTRUCTION PERDAGANGAN TRADING i. Perdagangan Borong / Wholesale Trade 4,026 713 4,739 3,733 650 4,383 1,056 159 1,215 ii.
Perdagangan Runcit / Retail Trade 3,244 1,124 4,368 3,033 959 3,992 777 209 986 54 49 9 10 63 59 JUMLAH / TOTAL 7,270 1,837 9,107 6,766 1,609 8,375 1,833 368 2,201 103 19 122 PENGINAPAN DAN AKTIVITI PERKHIDMATAN MAKANAN DAN MINUMAN ACCOMMODATION AND FOOD SERVICES ACTIVITIES PENGANGKUTAN DAN PENYIMPANAN TRANSPORTATION AND STORAGE AKTIVITI KEWANGAN DAN INSURANS / TAKAFUL FINANCIAL AND INSURANCE/TAKAFUL ACTIVITIES AKTIVITI HARTANAH, PENYEWAAN DAN PERNIAGAAN REAL ESTATE, LEASING AND BUSINESS LAPORAN TAHUNAN LAPORAN STATISTIK STATISTICAL REPORTS JADUAL 4 (samb) TABLE 4 (cont'd) ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Kemalangan dilaporkan Accident reported HUS dibayar TD paid HUK dibayar PD paid FOT dibayar DB paid L / M P / F Jumlah Total L / M P / F Jumlah Total L / M P / F Jumlah Total L / M P / F Jumlah Total Perusahaan / Industry PENTADBIRAN AWAM DAN PERTAHANAN / AKTIVITI KESELAMATAN WAJIB PUBLIC ADMINISTRATION AND DEFENCE COMPULSORY SOCIAL SECURITY i. Pentadbiran dan Pertahanan Awam / Keselamatan Sosial Wajib Public Administration and Defence / Compulsory Social Security ii.
Pendidikan Education iii.

Kesihatan dan Kerja Sosial Health and Social Work iv.

Aktiviti Perkhidmatan Komuniti, Sosial dan Persendirian Lain Other Community, Social and Personal Services Activities v. Isi Rumah Persendirian dengan Pekerja Bergaji Private Household with Employed Person vi.
Aktiviti Badan dan Pertubuhan Luar Wilayah Activities of Extraterritorial Organisations and Bodies – 18 – 2 – 20 246 82 328 219 81 300 52 28 80 2 – 2 5,889 1,462 7,351 5,582 1,250 6,832 1,693 345 2,038 79 9 88 345 41 386 314 34 348 137 15 152 5 – 5 JUMLAH / TOTAL 16,232 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 53,316 JUMLAH KESELURUHAN / GRAND TOTAL 13,244 66,560 4,237 20,469 57,606 16,445 15,025 19,989 22,124 17,256 72,631 4,868 6,298 3,544 1,008 5,144 1,154 1,110 323 102 355 32 373 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION LAPORAN STATISTIK STATISTICAL REPORTS BILANGAN KEMALANGAN DAN FAEDAH DIBAYAR MENGIKUT SEBAB KEMALANGAN SERTA JANTINA, 2018 JADUAL 5 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 5 NUMBER OF ACCIDENTS AND BENEFIT PAID ACCORDING TO CAUSE OF ACCIDENT AND GENDER, 2018 Kemalangan dilaporkan Accident reported HUS dibayar TD paid HUK dibayar PD paid FOT dibayar DB paid L / M P / F Jumlah Total L / M P / F Jumlah Total L / M P / F Jumlah Total L / M P / F Jumlah Total Sebab Kemalangan / Cause of Accident Orang terjatuh dari tempat tinggi dan terjunam ke dalam jurang / lubang Person falling from heights into pits / holes Orang terjatuh pada aras yang sama Person fallling from the same level 9,611 2,458 12,069 9,506 2,393 11,899 2,908 535 3,443 221 16 237 8,821 3,042 11,863 8,761 2,951 11,712 2,456 725 3,181 140 17 157 JUMLAH / TOTAL 18,432 5,500 23,932 18,267 5,344 23,611 5,364 1,260 6,624 361 33 394 TERHEMPAP OLEH BENDA-BENDA YANG JATUH STRUCK BY FALLING OBJECT Tertimbus oleh tanah / batu / pasir Slides and cave-in under earth / sand Ditimpa bangunan runtuh, dinding atau tangga Collapsing of building wall or staircase Dihempap oleh benda-benda yang jatuh semasa penyelenggaraan Struck
 by falling objects during handling Dihempap oleh benda-benda yang jatuh, tidak dispesifikasikan Struck by falling objects, unspecified JUMLAH / TOTAL 3,277 933 4,210 2,966 618 3,584 878 190 1,068 20 – – – 1 1 2 4 8 7 21 TERPIJAK DI ATAS / TERKENA / TERHEMPAP OLEH BENDA-BENDA (TIDAK TERMASUK BENDA JATUH) STEPPING ON, STRIKING AGAINST OR STRUCK BY OBJECT (EXCLUDING FALLING OBJECT) Terpijak sesuatu objek Stepping on objects Terkena objek yang pegun Striking against stationary objects Terkena objek yang bergerak Striking against moving objects Terhempap oleh benda yang melayang atau beterbangan Struck by flying objects JUMLAH / TOTAL 18,585 4,466 23,051 17,846 4,090 21,936 5,404 1,186 6,590 397 43 440 374 LAPORAN TAHUNAN LAPORAN STATISTIK STATISTICAL REPORTS JADUAL 5 (samb) TABLE 5 (cont'd) ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Kemalangan dilaporkan Accident reported HUS dibayar TD paid HUK dibayar PD paid FOT dibayar DB paid L / M P / F Jumlah Total L / M P / F Jumlah Total L / M P / F Jumlah Total L / M P / F Jumlah Total Sebab Kemalangan / Cause of Accident TERSEPIT DI DALAM / DI ANTARA BENDA-BENDA CAUGHT IN BETWEEN OBJECTS Tersepit di dalam objek Caught in an object Tersepit di antara objek pegun dan bergerak Caught between a stationary and moving objects Tersepit antara objek yang bergerak Caught between moving objects JUMLAH / TOTAL 2,887 695 3,582 2,728 616 3,344 718 139 857 16 PERGERAKAN YANG
 BERAT OVER-EXERTION OR STRENUOUS MOVEMENT Terseliuh apabila mengangkat objek Over-exertion in lifting objects Terseliuh apabila menolak / menarik objek Over-exertion in pushing or pulling objects Terseliuh semasa mengurus / melontar objek Over-exertion in handling or throwing objects Pergerakan yang berat Strenuous movements – – 14 19 JUMLAH / TOTAL 6,027 1,208 7,235 4,997 869 5,866 1,463 261 1,724 33 TERDEDAH / TERSENTUH SUHU YANG PANAS EXPOSED TO / CONTACT WITH EXTREME TEMPERATURE Terdedah kepada haba yang panas Exposure to heat Terdedah kepada hawa dingin beku Exposure to cold Tersentuh kepada objek / bahan yang panas Contact with objects / hot substances Tersentuh objek / bahan yang sejuk Contact with objects / cold substances 100 13 113 74 10 84 4 1 5 2 – 2 11 1 341 44 385 190 31 221 126 6 – 6 4 – 4 1 1 – 5 – 12 1 131 1 JUMLAH / TOTAL 451 58 509 270 41 311 139 6 145 – – 3 – 3 – 4 – 4 – – 1 3 4 – – – – – 5 13 2 20 – – 15 22 37 – – 3 – 33 375 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION LAPORAN STATISTIK STATISTICAL REPORTS JADUAL 5 (samb) TABLE 5 (cont'd) ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Kemalangan dilaporkan Accident reported HUS dibayar TD paid HUK dibayar PD paid FOT dibayar DB paid L / M P / F Jumlah Total L / M P / F Jumlah Total L / M P / F Jumlah Total L / M P / F Jumlah Total Sebab Kemalangan / Cause of Accident TERDEDAH / TERSENTUH ELEKTRIK EXPOSED TO / CONTACT WITH ELECTRIC CURRENT Terdedah / tersentuh arus elektrik Exposure to / contact with electric current JUMLAH / TOTAL 21 21 4 4 25 15 25 15 TERDEDAH / TERSENTUH BAHAN MERBAHAYA EXPOSED TO / CONTACT WITH HARMFUL SUBTANCE Terhidu / terserap bahan merbahaya Contact by inhalation or absorption to harmful substance Terdedah kepada sinaran radiasi ion
 Exposure to ionising Terdedah kepada radiasi selain daripada radiasi ion Exposure to radiations other than ionising radiations 50 20 70 17 21 4 25 5 86 9 95 16 JUMLAH / TOTAL 157 33 190 38 1 1 2 – 3 5 16 12 16 12 19 5 5 4 19 28 43 37 – – 3 – 4 7 12 12 8 4 32 44 2 2 2 – – 2 – – – – – – 2 2 2 – – 2 LAIN-LAIN KEMALANGAN OTHER TYPE OF ACCIDENTS Lain-lain kemalangan yang tidak diklasifikasikan Other types of accident, not classified Kemalangan tidak diklasifikasikan kerana kekurangan data Accidents not classified due to insufficient data 6,577 1,831 8,408 5,327 1,439 6,766 2,169 451 2,620 133 13 146 1,192 297 1,489 862 221 1,083 261 44 305 41 4 45 JUMLAH / TOTAL 6,189 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 53,316 JUMLAH KESELURUHAN / GRAND TOTAL 13,244 66,560 57,606 16,445 15,025 19,989 72,631 2,430 3,544 7,849 9,897 7,769 2,925 1,008 1,660 2,128 1,110 495 102 174 191 17 376 LAPORAN TAHUNAN LAPORAN STATISTIK STATISTICAL REPORTS JADUAL 6 BILANGAN KEMALANGAN DAN FAEDAH DIBAYAR MENGIKUT LOKASI KECEDERAAN SERTA JANTINA, 2018 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 6 NUMBER OF ACCIDENTS AND BENEFIT PAID ACCORDING TO LOCATION OF INJURY AND GENDER, 2018 Kemalangan dilaporkan Accident reported HUS dibayar TD paid HUK dibayar PD paid FOT dibayar DB paid L / M P / F Jumlah Total L / M P / F Jumlah Total L / M P / F Jumlah Total L / M P / F Jumlah Total Lokasi Kecederaan / Location of injury KEPALA / HEAD Sekitar tempurung kepala / otak Cranium region Mata / Eye Telinga / Ear Mulut / Mouth Hidung / Nose Muka, lokasi tidak dinyatakan Face, unspecified location Kepala, lokasi berganda Head, multiple locations Kepala, lokasi tidak dinyatakan Head, unspecified location 169
90 176 106 51 153 411 32 31 12 16 16 7 1 63 169 427 39 32 487 145 632 460 123 583 93 19 112 55 2 – – 2 – 6 2 – – - – 61 4 – – 2 – 1,021 266 1,287 714 187 901 193 50 243 119 13 132 242 51 293 164 34 198 19 4 23 35 4 39 JUMLAH / TOTAL 3,983 858 4,841 2,614 578 3,192 983 125 1,108 213 25 238 LEHER / NECK Leher (termasuk kerongkong dan tulang belakang) Neck (including throat and cervical vertebrae) 191 78 269 159 48 207 61 22 83 JUMLAH / TOTAL 191 78 269 159 48 207 61 22 83 TUBUH / TRUNK Belakang / Back Dada / Chest Abdomen / Abdomen Tulang punggung / Pelvis Tubuh, lokasi berganda Trunk, multiple locations Tubuh, lokasi tidak dinyatakan Trunk, unspecified location – – 1 – 2 – 7 5 5 5 4 25 7 1 149 73 JUMLAH / TOTAL 8,901 2,098 10,999 7,769 1,758 9,527 2,473 447 2,920 244 15 259 377 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION LAPORAN STATISTIK STATISTICAL REPORTS JADUAL 6 (samb) TABLE 6 (cont'd) ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Kemalangan dilaporkan Accident reported HUS dibayar TD paid HUK dibayar PD paid FOT dibayar DB paid L / M P / F Jumlah Total L / M P / F Jumlah Total L / M P / F Jumlah Total L / M P / F Jumlah Total Lokasi Kecederaan / Location of injury ANGGOTA ATAS / UPPER LIMB Bahu / Shoulder 2,495 454 2,949 2,530 412 2,942 915 143 1,058 Lengan atas / Upper arm Siku / Elbow Siku ke pergelangan tangan / Forearm 137 260 193 38 89 47 175 136 349 244 240 186 36 88 46 172 332 232 39 62 61 13 29 20 52 91 81 Pergelangan tangan / Wrist 1,071 469 1,540 900 364 1,264 320 138 458 Tangan (kecuali jari) Hand (except fingers alone) 5,578 1,510 7,088 5,542 1,359 6,901 1,419 419 1,838 Jari / Fingers 6,644 1,216 7,860 6,584 1,142 7,726 1,965 357 2,322 Anggota atas, lokasi
 berganda Upper limb, multiple locations Anggota atas, lokasi tidak dinyatakan Upper limb, unspecified location 210 45 255 219 48 267 59 86 18 104 85 21 106 12 11 5 70 17 1 – – – – 3 1 1 1 – – – 1 2 – – – JUMLAH / TOTAL 16,674 3,886 20,560 16,426 3,516 19,942 4,852 1,135 5,987 6 4 ANGGOTA BAWAH / LOWER LIMB Pinggul / pangkal peha / Hip 601 146 747 499 Peha / Thigh Lutut / Knee Kaki / Leg (lower leg) Pergelangan / Ankle Kaki / Feet (except toes alone) 2,395 909 3,304 2,492 842 3,334 874 243 1,117 Jari kaki / Toes 807 303 1,110 789 290 1,079 195 56 251 Anggota bawah, lokasi berganda Lower limb, multiple locations Anggota bawah, lokasi tidak dinyatakan Lower limb, unspecified location 77 27 104 97 19 116 30 142 33 175 159 38 197 31 4 7 34 38 1 2 2 5 – 3 – 2 3 – – – – – 2 – – – 2 JUMLAH / TOTAL 11,677 4,072 15,749 11,981 3,884 15,865 3,905 1,004 4,909 18 378 2 – – – – 5 – 1 1 9 1 2 2 5 – 5 – 2 3 20 LAPORAN TAHUNAN LAPORAN STATISTIK STATISTICAL REPORTS JADUAL 6 (samb) TABLE 6 (cont'd) ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Kemalangan dilaporkan Accident reported HUS dibayar TD paid HUK dibayar PD paid FOT dibayar DB paid L / M P / F Jumlah Total L / M P / F Jumlah Total L / M P / F Jumlah Total L / M P / F Jumlah Total Lokasi Kecederaan / Location of injury LOKASI BERGANDA / MULTIPLE LOCATION Kepala dan tubuh, kepala dan satu atau lebih anggota Head and trunk, head and one or more limbs Tubuh dan satu atau lebih anggota Trunk and one or more limbs Satu anggota atas, satu anggota bawah atau lebih One upper limb, one lower limb or more than two Lokasi berganda lain Other multiple locations Lokasi berganda lain, tidak dinyatakan Multiple locations, unspecified locations 220 67 287 196 67 263 42 10 52 12 138
locations JUMLAH / TOTAL 9,093 2,207 11,300 8,727 2,087 10,814 2,383 486 2,869 200 24 224 KECEDERAAN AM / GENERAL INJURIES Sistem perjalanan darah Circulatory system in general Sistem pernafasan Respiratory system in general Sistem penghadaman Digestive system in general Sistem saraf Nervous system in general Kecederaan am lain Other general injuries 9 18 7 13 – 5 – 6 9 23 7 19 3 2 1 6 – 1 – 3 3 3 1 9 1 3 – 1 – 1 – – 1 4 – 1 – – – 1 1,871 499 2,370 1,758 470 2,228 422 84 506 38 Kecederaan am, lokasi tidak dinyatakan General injuries, unspecified locations 935 365 1,300 552 145 697 225 35 260 37 JUMLAH / TOTAL 2,853 875 3,728 2,322 619 2,941 652 120 772 76 – – – – 3 4 7 – – – 1 41 41 83 LOKASI TIDAK DINYATAKAN / UNSPESIFIED LOCATION OF INJURY Lokasi tidak dinyatakan Unspecified location of injury 4,234 951 5,185 3,318 754 4,072 1,136 205 1,341 246 25 271 JUMLAH / TOTAL 3,318 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 53,316 JUMLAH KESELURUHAN / GRAND TOTAL 13,244 66,560 57,606 16,445 15,025 19,989 72,631 4,072 3,544 4,234 1,008 5,185 1,341 1,136 1,110 205 246 754 102 951 271 25 379 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION LAPORAN STATISTIK STATISTICAL REPORTS BILANGAN KEMALANGAN DAN FAEDAH DIBAYAR MENGIKUT JENIS KECEDERAAN SERTA JANTINA, 2018 JADUAL 7 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 7 NUMBER OF ACCIDENTS AND BENEFIT PAID ACCORDING TO TYPES OF INJURY AND GENDER, 2018 Kemalangan dilaporkan Accident reported HUS dibayar TD paid HUK dibayar PD paid FOT dibayar DB paid L / M P / F Jumlah Total L / M P / F Jumlah Total L / M P / F Jumlah Total L / M P / F Jumlah Total 13,733 3,754 17,487 14,962
 3,997 18,959 5,840 1,412 7,252 83 14 97 983 623 1,606 470 253 723 303 212 515 – – 5 8 – – – 417 59 476 77 28 105 193 14 207 34 52 18 70 7 31 28 5 6 36 12 34 9 8 3 – 15 15 9 6 7 8 3 1 – 9 8 8 12 3 – – 3 – – 3 1 – – 12 22 12 – 37 13 3 – 3,606 868 4,474 3,133 749 3,882 847 167 1,014 175 24 199 9,373 2,419 11,792 7,242 1,701 8,943 2,356 413 2,769 323 30 353 Jenis Kecederaan / Types of Injury Keretakan Fractures Dislokasi Dislocations Tergeliat dan terseliuh Sprains and strains Hentaman kuat dan cedera dalaman Concussions and other internal injuries Amputasi dan enukelasi Amputations and enucleations Kecederaan lain Other wounds Luka luaran Superficial injuries Kontusi dan kehancuran Contusions and crushings Terbakar Burns Terdedah kepada racun Acute poisonings Kesan cuaca Effects of weather, exposure and related conditions Mati lemas Asphyxia Kesan elektrik Effects of electric currents Kesan radiasi Effects of radiation Kecederaan berganda Multiple injuries of different nature Kecederaan lain dan tidak dinyatakan Other and unspecified injuries JUMLAH / TOTAL 57,606 15,025 72,631 53,316 13,244 66,560 16,445 3,544 19,989 1,008 102 1,110 380 LAPORAN TAHUNAN LAPORAN STATISTIK STATISTICAL REPORTS JADUAL 8 BILANGAN KES ILAT DAN PENAKAT DILAPORKAN, 2018 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 8 NUMBER OF INVALIDITY AND SURVIVORS’ CASES REPORTED, 2018 Ilat Invalidity Penakat Survivors' L / M P / F Jumlah Total L / M P / F Jumlah Total Penyakit / Disease Intestinal Infectious Diseases (eg.
cholera) Tuberculosis (eg.

pulmonary tuberculosis ) Other bacterial diseases (eg.

plague, leprosy) Viral Diseases (eg.

smallpox, dengue, viral hep.)
Rickettsioses & other Arthropodborne disease Venereal Diseases Other infectious, parasitic diseases & late effects of infectious and parasit diseases Malignant neoplasm of lip, cavity and pharynx Malignant neoplasm of digestive organs and peritoneum Malignant neoplasm of respiratory and intrathoracic organs Malignant neoplasm of bone, connective, skin and breast 161 325 486 Malignant neoplasm if genitourinary organs Malignant neoplasm of other and unspecified sites Malignant neoplasm of lymphatic & haemopoietic tissue 665 376 1,041 67 34 55 23 122 57 Benign Neoplasm Carcinoma in situ Other and unspecified neoplasm Endocrine & metabolic diseases Nutritional Deficiencies Immunity Disorders – 25 21 32 5 60 221 3 72 85 381 Diseases of Blood & Blood Forming Organs 355 198 553 154 Mental disorders Diseases of the nervous system (eg epilepsy) Disease of other paralytic syndromes 282 171 453 244 140 384 265 123 388 3 47 64 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION LAPORAN STATISTIK STATISTICAL REPORTS JADUAL 8 (samb) TABLE 8 (cont'd) ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Ilat Invalidity Penakat Survivors' L / M P / F Jumlah Total L / M P / F Jumlah Total Penyakit / Disease Disorders of the eye and adnexa Disorders of the ear and mastoid process 390 189 579 70 41 111 2 2 Rheumatic fever and rheumatic heart disease 531 147 678 460 Hypertensive disease Ischaemic heart disease 884 462 1,346 223 1,147 306 1,453 1,740 384 2,124 Diseases of pulmonary circulation and others 366 105 471 702 149 Cerebro-vascular disease 231 74 305 83 Other diseases of the circulatory system 1,056 648 1,704 294 Diseases
 of the upper respiratory tract Other diseases of the respiratory system Diseases of the other parts of the digestive 44 65 109 33 72 65 77 43 137 208 174 122 Diseases of the musculoskeletal system and connective tissue (eg arthritis) 1,379 720 2,099 106 – – 81 52 2 2 541 275 851 108 392 56 277 155 137 12 116 12 16 25 98 13 69 33 31 – 22 1 2 599 196 795 523 312 835 160 132 292 – – – 12 94 11 14 1,054 312 1,366 475 75 550 13 1 1 8 – 2 21 1 3 40 16 28 13 3 18 53 19 46 8,699 4,864 13,563 6,312 2,018 8,330 21,863 12,109 33,972 13,466 4,389 17,855 Fractures Intracranial and internal injuries including nerves Open wounds and injury to blood vessels Poisoning and toxic effects Transport accidents Suicide and self-inflicted injury Homicide and injury purposely inflicted by other persons Old age Other voilence JUMLAH / TOTAL 382 LAPORAN TAHUNAN LAPORAN STATISTIK STATISTICAL REPORTS JADUAL 9 BILANGAN KEMALANGAN PERUSAHAAN DAN FAEDAH DIBAYAR MENGIKUT AGEN PENYEBAB SERTA JANTINA, 2018 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 9 NUMBER OF INDUSTRIAL ACCIDENTS AND BENEFIT PAID ACCORDING TO AGENT CAUSES AND GENDER, 2018 Kemalangan dilaporkan Accident reported HUS dibayar TD paid HUK dibayar PD paid L / M P / F Jumlah Total L / M P / F Jumlah Total L / M P / F Jumlah Total L / M P / F Jumlah Total Agen Penyebab / Agent Causes MACHINE ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– i. Prime-movers, except electrical motors ii.
Transmission machinery iii.

Metalworking machices iv.

Wood and assimilated machines 7 48 509 186 1 4 66 28 8 52 7 44 575 519 214 175 1 4 77 29 8 48 – 6 – – – 6 596 155 28 183 204 57 6 63 v. Agricultural machines 1,208 230 1,438 1,148 208 1,356 262 32 294 vi.

Mining machinery 17 3 20 20 3 23 11 1 12 vii.


Other machines not elsewhere classified 669 128 797 702 126 828 221 33 254 – – 2 – 2 – – JUMLAH / TOTAL 2,644 460 3,104 2,615 448 3,063 712 100 812 4 – – – – – – – – – – 2 – 2 – – 4 MEANS OF TRANSPORT AND LIFTING EQUIPMENT ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– i.

Lifting machines and appliances 165 23 188 167 ii.


Means of rail transport 15 1 16 15 21 – 188 15 53 1 6 – 59 1 2 – iii.

Other wheeled means of transport, excluding rail transport 3,009 319 3,328 3,011 303 3,314 914 84 998 109 iv.

Means of air transport v. Means of water transport vi.
Other means of transport 4 2 11 – – 1 4 2 12 1 2 9 – – 1 1 2 10 1 4 4 – – – 1 4 4 – – 1 – – 5 – – – 2 – 114 – – 1 JUMLAH / TOTAL 3,206 344 3,205 325 3,530 977 90 1,067 112 5 117 383 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION LAPORAN STATISTIK STATISTICAL REPORTS JADUAL 9 (samb) TABLE 9 (cont'd) ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Kemalangan dilaporkan Accident reported HUS dibayar TD paid HUK dibayar PD paid L / M P / F Jumlah Total L / M P / F Jumlah Total L / M P / F Jumlah Total L / M P / F Jumlah Total Agen Penyebab / Agent Causes OTHER EQUIPMENT ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– i.
Pressure vessels ii.

Furnaces, ovens, kilns iii.

Refrigerating plants iv.

Electrical installations, including electric motors but excluding electric hand tools v. Electric hand tools vi.

Tools, implements and appliances, except electric hand tools vii.

Ladders, mobile ramps viii.

Scaffolding ix.
Other equipment, not elsewhere classified 28 8 1 11 36 3 2 – 3 7 31 10 1 14 43 29 8 1 17 35 5 2 – 3 7 34 10 1 20 42 13 3 – – 2 2 7 3 1 1 17 4 0 5 15 94 14 13 47 JUMLAH / TOTAL 826 102 928 819 106 925 188 21 209 – – – – 1 – – – 1 2 – – – – – – – – – – – – – – 1 – – – 1 2 MATERIALS, SUBSTANCES AND RADIATIONS ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– i.
Explosives 41 7 48 10 – 10 1 ii.

Dust, gases, liquids and chemicals, excluding explosives iii.

Flying fragments iv.
Radiation v. Other materials and substances not classified 182 48 1 48 230 169 41 210 1 – 49 40 1 1 1 – 41 1 18 7 – 951 136 1,087 1,027 149 1,176 244 29 273 10 – 7 – – 1 25 7 – – – – – – – – – – – – – – – 10 10 JUMLAH / TOTAL 1,223 192 1,415 1,247 191 1,438 270 36 306 10 384 LAPORAN TAHUNAN LAPORAN STATISTIK STATISTICAL REPORTS JADUAL 9 (samb) TABLE 9 (cont'd) ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Kemalangan dilaporkan Accident reported HUS dibayar TD paid HUK dibayar PD paid L / M P / F Jumlah Total L / M P / F Jumlah Total L / M P / F Jumlah Total L / M P / F Jumlah Total Agen Penyebab / Agent Causes WORKING ENVIRONMENT ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– i.
Outdoor ii.

Indoor 3,195 965 4,160 2,988 871 3,859 803 216 1,019 12,573 2,942 15,515 12,280 2,831 15,111 3,391 669 4,060 iii.
Underground 43 9 52 47 9 56 20 2 22 37 58 3 JUMLAH / TOTAL 15,811 3,916 19,727 15,315 3,711 19,026 4,214 887 5,101 98 – 1 – 1 37 59 3 99 OTHER AGENCIES, NOT ELSEWHERE CLASSIFIED 3,191 685 3,876 2,982 606 3,588 623 103 726 34 – 34 JUMLAH KESELURUHAN / GRAND TOTAL 26,901 5,699 29,050 26,183 5,387 31,570 6,984 1,237 8,221 260 6 266 Nota / Notes: 1 Tidak termasuk kes penyakit khidmat dilaporkan / Exclude occupational disease cases reported.
385 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION LAPORAN STATISTIK STATISTICAL REPORTS JADUAL 10 BILANGAN KES PENYAKIT KHIDMAT DAN FAEDAH DIBAYAR MENGIKUT AGEN PENYEBAB SERTA JANTINA, 2018 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 10 NUMBER OF OCCUPATIONAL DISEASE CASES AND BENEFIT PAID ACCORDING TO AGENT CAUSES AND GENDER, 2018 Kemalangan dilaporkan Accident reported HUS dibayar TD paid HUK dibayar PD paid FOT dibayar DB paid L / M P / F Jumlah Total L / M P / F Jumlah Total L / M P / F Jumlah Total L / M P / F Jumlah Total Agen Penyebab / Agent Causes DISEASES CAUSED BY AGENTS ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– i.
Chemical Agents 93 34 127 12 2 14 21 4 25 ii.

Physical Agents 1,229 533 1,762 201 154 355 590 193 783 iii.

Biological Agents 22 3 25 2 1 3 3 – 3 JUMLAH / TOTAL 1,344 570 1,914 215 157 372 614 197 811 – 1 – 1 – – – – – 1 – 1 DISEASES BY TARGET ORGAN SYSTEM ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– i.

Occupational Respiratory Diseases 335 137 472 ii.

Occupational Skin Diseases 263 107 370 44 91 11 25 55 116 90 82 iii.
Occupational Musculo-Skeletal Disorders 752 399 1,151 228 100 328 241 8 22 70 98 104 311 JUMLAH / TOTAL 1,350 643 1,993 363 136 499 413 100 513 – – – – – – – – – – – – OCCUPATIONAL CANCER ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– OTHERS 580 174 197 921 134 341 212 63 38 8 8 – – – – – – – 1 1 1 1 – – JUMLAH KESELURUHAN / GRAND TOTAL 3,282 1,554 4,836 713 356 1,069 1,202 335 1,537 1 – 1 386 LAPORAN TAHUNAN LAPORAN STATISTIK STATISTICAL REPORTS JADUAL 11 BILANGAN KEMALANGAN PERJALANAN DAN FAEDAH DIBAYAR MENGIKUT AGEN PENYEBAB SERTA JANTINA, 2018 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 11 NUMBER OF COMMUTING ACCIDENTS AND BENEFIT PAID ACCORDING TO AGENT CAUSES AND GENDER, 2018 Kemalangan dilaporkan Accident reported HUS dibayar TD paid HUK dibayar PD paid FOT dibayar DB paid L / M P / F Jumlah Total L / M P / F Jumlah Total L / M P / F Jumlah Total L / M P / F Jumlah Total Agen Penyebab / Agent Causes MACHINE ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– i. Prime-movers, except electrical motors ii.
Transmission machinery iii.

Metalworking machices iv.

Wood and assimilated machines v. Agricultural machines vi.

Mining machinery vii.


Other machines not elsewhere classified – 1 5 2 41 13 20 – – 1 1 1 3 5 – 1 6 3 42 16 25 – – 10 1 39 10 14 – – 1 1 1 2 5 – – 11 2 40 12 19 – – 4 1 7 4 4 – – 1 – – 1 2 – – 5 1 7 5 6 JUMLAH / TOTAL 82 11 93 74 10 84 20 4 24 – – – – 1 – – 1 – – – – – – – – – – – – 1 – – 1 MEANS OF TRANSPORT AND LIFTING EQUIPMENT ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– i.

Lifting machines and appliances ii.


Means of rail transport 12 2 1 1 13 3 9 3 1 1 10 4 3 1 – – 3 1 – – – – – – iii.

Other wheeled means of transport, excluding rail transport 23,069 6,197 29,266 22,487 6,035 28,522 7,005 1,593 8,598 640 81 721 iv.

Means of air transport v. Means of water transport vi.
Other means of transport 9 – 2 1 1 – 10 10 1 2 – – 1 – – 11 – – 5 – 1 1 – – 6 – 1 – – 1 – – – – – 1 JUMLAH / TOTAL 23,094 6,201 29,295 22,509 6,038 28,547 7,015 1,594 8,609 641 81 722 387 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION LAPORAN STATISTIK STATISTICAL REPORTS JADUAL 11 (samb) TABLE 11 (cont'd) ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Kemalangan dilaporkan Accident reported HUS dibayar TD paid HUK dibayar PD paid FOT dibayar DB paid L / M P / F Jumlah Total L / M P / F Jumlah Total L / M P / F Jumlah Total L / M P / F Jumlah Total Agen Penyebab / Agent Causes OTHER EQUIPMENT ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– i.
Pressure vessels ii.

Furnaces, ovens, kilns iii.

Refrigerating plants iv.

Electrical installations, including electric motors but excluding electric hand tools v. Electric hand tools vi.

Tools, implements and appliances, except electric hand tools vii.

Ladders, mobile ramps viii.

Scaffolding ix.
Scaffolding ix.

Other equipment, not elsewhere classified – 7 – – 2 7 1 – 5 – – – – 1 – 12 – – 2 7 2 55 8 49 104 2 10 – 5 – – – 6 1 61 5 – 3 – – – – 1 50 2 – 8 – – – 6 2 111 7 – 1 – 1 – 2 – – 1 – – – – – – 2 – 1 – 2 – 50 2 24 – 74 2 JUMLAH / TOTAL 80 57 137 78 56 134 56 25 81 – 1 – – – – – – – 1 – – – – – – – – – – – 1 – – – – – – – 1 MATERIALS, SUBSTANCES AND RADIATIONS ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– i.
Explosives ii.

Dust, gases, liquids and chemicals, excluding explosives iii.

Flying fragments iv.
Radiation v. Other materials and substances not classified – 11 4 – – 4 – – – 15 4 – – 4 – – – 3 – – – 7 – – 1 – – – 112 42 154 94 38 132 23 JUMLAH / TOTAL 127 46 173 98 41 139 24 – – – – 6 6 1 – – – 29 30 – – – – 5 5 – – – – 3 3 – – – – 8 8 388 LAPORAN TAHUNAN LAPORAN STATISTIK STATISTICAL REPORTS JADUAL 11 (samb) TABLE 11 (cont'd) ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Kemalangan dilaporkan Accident reported HUS dibayar TD paid HUK dibayar PD paid FOT dibayar DB paid L / M P / F Jumlah Total L / M P / F Jumlah Total L / M P / F Jumlah Total L / M P / F Jumlah Total Agen Penyebab / Agent Causes WORKING ENVIRONMENT ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– i.
Outdoor ii.

Indoor 2,372 753 3,125 2,227 725 2,952 624 183 807 70 782 423 1,205 726 380 1,106 274 100 374 iii.
Underground 4 4 8 1 3 4 – – – 8 2 – 78 18 1 16 1 JUMLAH / TOTAL 3,158 1,180 4,338 2,954 1,108 4,062 898 283 1,181 87 10 97 OTHER AGENCIES, NOT ELSEWHERE CLASSIFIED 882 277 1,159 707 248 955 246 60 306 12 2 14 JUMLAH KESELURUHAN / GRAND TOTAL 27,423 7,772 35,195 26,420 7,501 33,921 8,259 1,972 10,231 747 96 843 Nota / Notes : 1 Merujuk kepada kemalangan termasuk pergi dan balik dari/ke tempat kerja, waktu rehat yang dibenarkan serta lain-lain kemalangan yang berkaitan pekerjaan.
Refers to accidents including from/to place of work, any authorised recess and other work related accidents.
389 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION LAPORAN STATISTIK STATISTICAL REPORTS JADUAL 12 BILANGAN PENERIMA HUS MENGIKUT KUMPULAN UMUR DAN JANTINA, 2018 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 12 NUMBER OF TD RECIPIENTS ACCORDING TO AGE GROUP AND GENDER, 2018 Kumpulan umur Age group Lelaki Male Perempuan Female Jumlah Total ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Bawah / Below 20 20 – 24 25 – 29 30 – 34 35 – 39 40 – 44 45 – 49 50 – 54 55 – 59 60 – 64 65 dan lebih / and over JUMLAH / TOTAL JADUAL 13 BILANGAN PENERIMA HUS MENGIKUT JULAT BAYARAN, 2017 – 2018 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 13 NUMBER OF TD RECIPIENTS ACCORDING TO THE RANGE OF PAYMENT, 2017 – 2018 Julat bayaran Payment range (RM) Bilangan penerima Number of recipients 2017 2018 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Bawah / Below 1,000 1,000 – 1,999 2,000 – 2,999 3,000 – 3,999 4,000 – 4,999 5,000 – 5,999 6,000 – 6,999 7,000 – 7,999 8,000 – 8,999 9,000 – 9,999 10,000 dan ke atas / and above 24,877 12,105 7,434 4,992 3,726 2,686 2,153 1,524 1,190 939 3,851 24,307 11,324 7,589 5,350 4,020 2,975 2,392 1,711 1,301 1,027 4,564 JUMLAH / TOTAL 65,477 66,560 390 LAPORAN TAHUNAN LAPORAN STATISTIK STATISTICAL REPORTS JADUAL 14 BILANGAN PENERIMA HUK MENGIKUT KUMPULAN UMUR DAN JANTINA, 2018 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 14 NUMBER OF PD RECIPIENTS ACCORDING TO AGE GROUP AND GENDER, 2018
 Kumpulan umur Age group Lelaki Male Perempuan Female Jumlah Total ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Bawah / Below 20 20 – 24 25 – 29 30 – 34 35 – 39 40 – 44 45 – 49 50 – 54 55 – 59 60 – 64 65 dan lebih / and over JUMLAH / TOTAL JADUAL 15 BILANGAN PENERIMA HUK MENGIKUT PERATUS HILANG UPAYA, 2018 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 15 NUMBER OF PD RECIPIENTS ACCORDING TO THE PERCENTAGE OF DISABLEMENT, 2018 Peratusan Percentage (%) Pukal Lump-sum Berkala Periodical Pukal & Berkala Lump-sum & Periodical Jumlah Total ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Bawah / Below 10 10 – 19 20 – 29 30 – 39 40 – 49 50 – 59 60 – 69 70 – 79 80 – 89 90 – 99 100 JUMLAH / TOTAL 16,944 1,945 100 – – – – – – – – 18,989 133 91 19 1 1 2 – PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION LAPORAN STATISTIK STATISTICAL REPORTS JADUAL 16 BILANGAN PENERIMA HUK (PUKAL) MENGIKUT JULAT BAYARAN, 2017 – 2018 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– NUMBER OF PD RECIPIENTS (LUMP-SUM) ACCORDING TO THE RANGE OF PAYMENT, 2017 – 2018 TABLE 16 Julat bayaran pukal Lump-sum payment range (RM) Bilangan penerima Number of recipients 2017 2018 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 1,000 dan ke bawah / and below 01,001 – 10,000 10,001 – 20,000 20,001 – 30,000 30,001 – 40,000 40,001 – 50,000 50,001 –
 60,000 60,001 – 70,000 70,001 – 80,000 80,001 – 90,000 90,001 dan ke atas / and above 15 7,664 4,625 2,607 1,615 975 523 309 232 138 231 17 7,595 4,568 2,584 1,626 973 614 301 227 156 328 JUMLAH / TOTAL 18,934 18,989 JADUAL 17 BILANGAN PENERIMA HUK (BERKALA) MENGIKUT JULAT BAYARAN, 2017 – 2018 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– NUMBER OF PD RECIPIENTS (PERIODICAL) ACCORDING TO THE RANGE OF PAYMENT, 2017 – 2018 TABLE 17 Julat bayaran bulanan Periodical payment range (RM) Bilangan penerima Number of recipients 2017 2018 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 300 dan ke bawah / and below 301 – 600 601 – 900 1,901 – 1,200 1,201 – 1,500 1,501 – 1,800 1,801 dan ke atas / and above JUMLAH / TOTAL 183 51 10 1 3 2 5 255 183 46 20 1 1 – 3 254 392 LAPORAN TAHUNAN LAPORAN STATISTIK STATISTICAL REPORTS JADUAL 18 BILANGAN PENERIMA HUK (PUKAL & BERKALA) MENGIKUT JULAT BAYARAN, 2017 – 2018 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 18 NUMBER OF PD RECIPIENTS (LUMP-SUM & PERIODICAL) ACCORDING TO THE RANGE OF PAYMENT, 2017 – 2018 Julat bayaran pukal Lump-sum payment range (RM) Bilangan penerima Number of recipients 2017 2018 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 3,000 dan ke bawah / and below 3,001 – 6,000 6,001 – 9,000 09,001 – 12,000 12,001 – 15,000 15,001 – 18,000 18,001 dan ke atas / and above JUMLAH / TOTAL Julat bayaran bulanan Periodical payment range (RM) – 16 38 58 70 58 537 777 – 12 31 55 65 61 522 746 Bilangan penerima Number of recipients 2017 2018 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 300 dan ke bawah / and below 301 – 600 601 – 900 1,901 –
 1,200 1,201 – 1,500 1,501 – 1,800 1,801 dan ke atas / and above JUMLAH / TOTAL 178 297 163 65 30 24 20 777 176 270 163 57 31 19 30 746 393 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION LAPORAN STATISTIK STATISTICAL REPORTS JADUAL 19 BILANGAN KES FOT DIBAYAR MENGIKUT KUMPULAN UMUR DAN JANTINA, 2018 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 19 NUMBER OF DB PAID CASES ACCORDING TO AGE GROUP AND GENDER, 2018 Kumpulan umur Age group L/M P/F Jumlah Total ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Bawah / Below 20 20 – 24 25 – 29 30 – 34 35 – 39 40 – 44 45 – 49 50 – 54 55 – 59 60 – 64 65 dan lebih / and over JUMLAH / TOTAL 63 172 161 126 97 82 89 58 75 41 44 7 23 20 14 9 8 10 6 4 1 – 70 195 181 140 106 90 99 64 79 42 44 1,008 102 1,110 JADUAL 20 BILANGAN KES FOT DIBAYAR MENGIKUT JULAT BAYARAN, 2017 – 2018 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 20 NUMBER OF DB PAID CASES ACCORDING TO THE RANGE OF PAYMENT, 2017 – 2018 Julat bayaran bulanan Monthly payment range (RM) Bilangan kes Number of cases 2017 2018 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 0801 – 1,000 1,001 – 1,200 1,201 – 1,400 1,401 – 1,600 1,601 – 1,800 1,801 – 2,000 2,001 – 2,200 2,201 dan ke atas / and above 220 116 134 81 98 82 65 380 184 98 122 104 69 89 55 389 JUMLAH / TOTAL 1,176 1,110 394 LAPORAN TAHUNAN LAPORAN STATISTIK STATISTICAL REPORTS JADUAL 21 BILANGAN PENERIMA PENCEN DAN BANTUAN ILAT MENGIKUT KUMPULAN UMUR DAN JANTINA, 2018 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 21 NUMBER OF INVALIDITY PENSION AND GRANT RECIPIENTS ACCORDING TO AGE GROUP AND GENDER, 2018
 Kumpulan umur Age group L/M P/F Jumlah Total ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Bawah / Below 20 20 – 24 25 – 29 30 – 34 35 – 39 40 – 44 45 – 49 50 – 54 55 – 59 60 – 64 65 dan lebih / and over JUMLAH / TOTAL – JADUAL 22 BILANGAN PENERIMA PENCEN DAN BANTUAN ILAT MENGIKUT JULAT BAYARAN, 2017 – 2018 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 22 NUMBER OF INVALIDITY PENSION AND GRANT RECIPIENTS ACCORDING TO THE RANGE OF PAYMENT, 2017 – 2018 Julat bayaran bulanan Monthly payment range (RM) Bilangan penerima Number of recipients 2017 2018 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 200 dan ke bawah / and below 201 – 400 401 – 600 601 – 800 1,801 – 1,000 1,001 – 1,200 1,201 – 1,400 1,401 – 1,600 1,601 – 1,800 1,801 – 2,000 2,001 dan ke atas / and above 219 371 2,352 1,334 1,175 873 761 813 547 973 806 234 384 2,324 1,301 1,180 850 746 669 493 672 1,409 JUMLAH / TOTAL 10,224 10,262 395 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION LAPORAN STATISTIK STATISTICAL REPORTS JADUAL 23 BILANGAN KES PENCEN PENAKAT DIBAYAR MENGIKUT KUMPULAN UMUR DAN JANTINA, 2018 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– NUMBER OF SURVIVORS’ PENSION PAID CASES ACCORDING TO AGE GROUP AND GENDER, 2018 TABLE 23 Kumpulan umur Age group L/M P/F Jumlah Total ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Bawah / Below 20 20 – 24 25 – 29 30 – 34 35 – 39 40 – 44 45 – 49 50 – 54 55 – 59 60 – 64 65 dan lebih / and over JUMLAH / TOTAL 10 260 491 731
 955 1,341 1,839 2,365 2,522 516 310 – 56 186 289 411 485 545 669 555 94 44 10 316 677 1,020 1,366 1,826 2,384 3,034 3,077 610 354 11,340 3,334 14,674 JADUAL 24 BILANGAN KES PENCEN PENAKAT DIBAYAR MENGIKUT JULAT BAYARAN, 2017 – 2018 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 24 NUMBER OF SURVIVORS’ PENSION PAID CASES ACCORDING TO THE RANGE OF PAYMENT, 2017 – 2018 Julat bayaran bulanan Monthly payment range (RM) Bilangan kes Number of cases 2017 2018 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 401 – 600 601 – 800 1,801 – 1,000 1,001 – 1,200 1,201 – 1,400 1,401 – 1,600 1,601 – 1,800 1,801 – 2,000 2,001 dan ke atas / and above 3,990 2,006 1,705 1,247 1,046 1,076 796 1,177 1,077 3,903 1,992 1,706 1,323 1,088 1,098 695 952 1,917 JUMLAH / TOTAL 14,120 14,674 396 LAPORAN TAHUNAN LAPORAN STATISTIK STATISTICAL REPORTS JADUAL 25 BILANGAN KES ELS DIBAYAR MENGIKUT KUMPULAN UMUR DAN JANTINA, 2018 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 25 NUMBER OF CAA PAID CASES ACCORDING TO AGE GROUP AND GENDER, 2018 Kumpulan umur Age group L/M P/F Jumlah Total ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Bawah / Below 20 20 – 24 25 – 29 30 – 34 35 – 39 40 – 44 45 – 49 50 – 54 55 – 59 60 – 64 65 dan lebih / and over JUMLAH / TOTAL 1 16 18 30 39 73 84 107 129 14 6 517 – 2 8 18 24 27 41 50 42 5 1 218 1 18 26 48 63 100 125 157 171 19 7 735 JADUAL 26 BILANGAN KES FPM DIBAYAR MENGIKUT KUMPULAN UMUR DAN JANTINA, 2018 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 26 NUMBER OF FB PAID CASES ACCORDING TO AGE GROUP AND GENDER, 2018 Kumpulan umur Age group L/M P/F Jumlah Total
 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Bawah / Below 20 20 – 24 25 – 29 30 – 34 35 – 39 40 – 44 45 – 49 50 – 54 55 – 59 60 – 64 65 dan lebih / and over JUMLAH / TOTAL PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION LAPORAN STATISTIK STATISTICAL REPORTS JADUAL 27 BILANGAN PENERIMA PROGRAM SARINGAN KESIHATAN MENGIKUT KUMPULAN UMUR DAN JANTINA, 2018 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 27 NUMBER OF HEALTH SCREENING PROGRAMME RECIPIENTS ACCORDING TO AGE GROUP AND GENDER, 2018 Kumpulan umur Age group L/M P/F Jumlah Total ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 40 – 44 45 – 49 50 – 54 55 – 59 60 – 64 65 dan lebih / and over JUMLAH / TOTAL 9,052 2,183 1,925 1,418 590 523 9,297 1,717 1,321 791 315 197 18,349 3,900 3,246 2,209 905 720 15,691 13,638 29,329 JADUAL 28 BILANGAN HARI KERJA YANG HILANG AKIBAT KEMALANGAN (HUS) MENGIKUT KUMPULAN UMUR DAN JANTINA, 2018 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 28 NUMBER OF MAN-DAYS LOST DUE TO ACCIDENTS (TD) ACCORDING TO AGE GROUP AND GENDER, 2018 Kumpulan umur Age group L/M P/F Jumlah Total ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Bawah / Below 20 20 – 24 25 – 29 30 – 34 35 – 39 40 – 44 45 – 49 50 – 54 55 – 59 60 – 64 65 dan lebih / and over JUMLAH / TOTAL 116,321 411,228 438,053 438,238 382,570 338,476 296,595 258,258 177,328 76,090 45,411 20,227 85,497 92,963 83,506 83,117 88,403 76,229 85,603 53,370 19,114 7,622
 136,548 496,725 531,016 521,744 465,687 426,879 372,824 343,861 230,698 95,204 53,033 2,978,568 695,651 3,674,219 398 LAPORAN TAHUNAN LAPORAN STATISTIK STATISTICAL REPORTS JADUAL 29 BILANGAN KES TUNTUTAN DIBAYAR, 2018 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 29 NUMBER OF CLAIM PAID CASES, 2018 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– HUK / PD PPN / PPP HUS TD Pukal Berkala Lump-sum Periodical Lump-sum Pukal & Berkala Jumlah Total Maut Death PI & BI IP & IG PP SB FPM FB FP MB ELS CAA –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Periodical Kuala Lumpur 7,658 2,585 37 56 2,678 46 1,011 1,187 1,396 267 Petaling Jaya / Shah Alam Rawang Klang Kajang 7,148 1,825 26 1,462 377 4,757 1,523 2,496 975 2 14 16 – 11 Tanjung Karang – – George Town 2,643 717 Seberang Jaya 4,581 1,247 30 Ipoh Taiping 2,980 928 1,284 514 Tapah / Cameron Highlands Teluk Intan Kuala Kangsar Seri Manjung Alor Setar Sungai Petani Kulim Kangar Langkawi 388 702 400 540 1,392 1,571 963 298 368 123 187 158 100 477 543 350 87 117 Johor Bahru 5,216 1,357 Kluang Muar Segamat Batu Pahat Seremban – 24 55 18 5 7 12 11 4 20 35 14 7 2 52 15 9 7 18 25 1,905 407 1,565 1,021 – 752 1,332 962 523 132 201 171 105 508 585 369 97 119 1,423 243 355 129 371 790 89 34 56 30 – 18 60 32 17 11 13 15 14 36 34 21 16 5 88 29 24 16 29 40 697 330 662 514 – 381 365 460 289 77 132 81 102 223 236 230 84 63 710 147 127 48 147 356 874 483 1,002 556 – 449 655 953 554 1,191 636 – 550 737 204 75 114 69 – 610
41 27 26 13 1,161 1,294 175 249 211 163 296 610 311 255 191 363 721 46 58 37 32 75 65 97 22 40 16 – 20 19 22 11 6 9 12 3 12 6 35 8 7 46 4 5 2 8 22 399 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION LAPORAN STATISTIK STATISTICAL REPORTS JADUAL 29 (samb) TABLE 29 (cont'd) ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– HUK / PD PPN / PPP HUS TD Pukal Berkala Lump-sum Periodical Lump-sum Pukal & Berkala Jumlah Total Maut Death PI & BI IP & IG PP SB FPM FB FP MB ELS CAA –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Periodical Kuala Pilah Melaka Kota Marudu Bentong / Raub Temerloh Kuantan Labuan Limbang Serian Kemaman Dungun Kuala Terengganu Miri Bintulu Sri Aman Kuching Sibu Kapit Sarikei Mukah 353 2,784 – 554 738 91 851 – 161 189 1,219 253 83 41 – 321 206 623 384 489 48 27 2 – 103 66 193 52 77 – 1,062 237 855 90 123 16 118 45 25 – 3 11 – 1 – 5 – – – – 3 2 – 1 – 1 3 – - – 4 26 – 8 10 24 1 1 – 3 7 16 8 13 1 16 8 3 1 – 98 888 – 170 199 282 28 3 – 106 76 211 60 91 1 14 47 – 17 20 29 3 – – 8 5 22 8 13 6 89 449 – 62 123 280 16 12 6 56 28 157 120 46 6 132 632 – 99 244 328 26 21 – 112 89 168 726 – 133 277 386 40 25 – – 12 2 10 2 96 22 19 7 203 247 37 49 5 41 71 12 53 10 12 1 9 23 – 8 5 8 2 3 – 5 1 15 8 5 2 15 4 – 7 – 400 LAPORAN TAHUNAN LAPORAN STATISTIK STATISTICAL REPORTS JADUAL 29 (samb) TABLE 29 (cont'd) ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– HUK / PD PPN / PPP
HUK / PD PPN / PPP HUS TD Pukal Berkala Lump-sum Periodical Lump-sum Pukal & Berkala Jumlah Total Maut Death PI & BI IP & IG PP SB FPM FB FP MB ELS CAA –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Periodical Kota Bahru Kuala Krai Tawau Keningau Lahad Datu Kota Kinabalu / Kudat Sandakan Beaufort 719 248 289 72 128 629 222 – 173 54 66 21 25 139 40 – 1 1 1 1 – 3 – – 16 190 27 289 409 489 9 5 4 1 11 5 – 64 72 26 26 6 12 5 1 71 45 49 38 153 26 384 45 – 6 – 51 – 80 124 75 46 370 129 – 117 158 77 57 417 150 – 17 5 42 8 14 91 34 – 17 - 13 3 4 72 9 – JUMLAH / TOTAL 66,560 18,989 263 737 19,989 1,110 10,262 14,674 17,393 2,882 735 401 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION LAPORAN STATISTIK STATISTICAL REPORTS JADUAL 30 BILANGAN PENERIMA BARU FAEDAH, 2018 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 30 NUMBER OF NEW BENEFIT RECIPIENTS, 2018 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– SKIM BENCANA PEKERJAAN EMPLOYMENT INJURY SCHEME SKIM KEILATAN INVALIDITY SCHEME ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Jumlah PPN / PPP HUS TD HUK PD FOT DB ELS CAA FPM FB FP MB Jumlah PI&BI IP&IG Total PP SB ELS CAA FPM Jumlah Keseluruhan Grand Total FB Total –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Kuala Lumpur 7,658 2,678 112 Petaling Jaya / Shah Alam 7,148 1,905 250 Rawang Klang Kajang Tanjung Karang Georgetown Seberang Jaya Ipoh Taiping Tapah / Cameron Highlands Teluk Intan Kuala Kangsar Seri Manjung Alor Setar Sungai Petani Kulim Kangar Langkawi Johor Bahru Kluang Muar Segamat Batu Pahat Seremban Kuala Pilah Melaka Kota Marudu 402 1,462 407 91 4,757 1,565 156 2,496 1,021 78 – – – 2,643
407 91 4,757 1,565 156 2,496 1,021 78 – – – – – – 1 2 1 – – – – 2 – – 1 2 2 – – 1 3 – – 2 – 2 1 – 3 1 – – 43 57 28 85 39 – 19 54 36 14 17 19 17 21 38 31 22 19 4 112 40 23 14 33 46 13 41 – – – – – 16 – 636 2,496 6,199 – – – – – – – – 2 LAPORAN TAHUNAN LAPORAN STATISTIK STATISTICAL REPORTS JADUAL 30 (samb) TABLE 30 (cont'd) ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– SKIM BENCANA PEKERJAAN EMPLOYMENT INJURY SCHEME SKIM KEILATAN INVALIDITY SCHEME ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Jumlah PPN / PPP HUS TD HUK PD FOT DB ELS CAA FPM FB FP MB Jumlah PI&BI IP&IG Total PP SB ELS CAA FPM Jumlah Keseluruhan
 Grand Total FB Total –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Bentong / Raub Temerloh Kuantan Labuan Limbang Serian Kemaman Dungun Kuala Terengganu Miri Bintulu Sri Aman Kuching Sibu Kapit Sarikei Mukah Kota Bahru Kuala Krai Tawau Keningau Lahad Datu Kota Kinabalu / Kudat Sandakan Beaufort 554 170 738 199 1,219 282 83 41 – 28 3 – 321 106 206 623 384 489 48 76 211 60 91 1 1,062 254 855 129 90 123 16 48 26 – 719 190 248 289 72 128 64 72 26 26 629 153 222 – 45 – 39 59 82 7 – – 20 13 67 21 36 14 76 28 4 20 8 58 23 37 16 3 82 13 – – – – – – – – – – – – – – 1 – – – – – – – – 1 – – 21 22 37 4 – – 10 6 17 11 20 9 39 18 4 14 3 31 10 14 5 1 19 4 – 807 62 205 1,066 123 577 1,718 280 872 16 12 6 56 28 53 54 – 316 273 8 5 8 2 3 – 5 1 122 397 277 982 382 1,542 41 26 – – 51 – 342 – 9 – 154 556 – – 874 – 23 48 98 6 6 6 16 25 74 58 66 2 10 12 1 17 5 42 8 14 91 34 – 3 – 7 – 17 - 13 3 4 JUMLAH / TOTAL 1,204 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– JUMLAH KESELURUHAN / GRAND TOTAL1 2,882 93,599 10,262 34,372 66,560 19,989 2,938 17,452 62,795 156,394 217,738 709 26 Nota / Notes : 1 Termasuk penerima Rawatan Dialisis (18,516), Pemulihan Jasmani dan Vokasional (13,499) dan Program Saringan Kesihatan (29,329) Includes Dialysis Treatment (18,516), Physical and Vocational Rehabilitation (13,499) and Health Screening Program recipients (29,329)
 403 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION LAPORAN STATISTIK STATISTICAL REPORTS JADUAL 31 BILANGAN TERKUMPUL PENERIMA FAEDAH SEHINGGA 31 DISEMBER 2018 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– TABLE 31 CUMULATIVE NUMBER OF BENEFIT RECIPIENTS AS AT 31 DECEMBER 2018 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– SKIM BENCANA PEKERJAAN EMPLOYMENT INJURY SCHEME SKIM KEILATAN INVALIDITY SCHEME ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Jumlah PPN / PPP HUS TD HUK PD FOT DB ELS CAA FPM FB FP MB Jumlah PI&BI IP&IG Total PP SB ELS CAA FPM Jumlah Keseluruhan Grand Total FB Total –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Kuala Lumpur 7,658 4,751 3,198 75 Petaling Jaya / Shah Alam 7,148 4,591 4,408 70 Rawang Klang Kajang Tanjung Karang Georgetown Seberang Jaya Ipoh Taiping 1,462 841 918 4,757 2,763 2,131 2,496 1,244 608 - - - 16 34 3 - 2,643 1,304 786 40 4,581 2,655 2,590 61 2,980 2,342 2,230 27 1,284 940 748 13 Tapah / Cameron Highlands 388 276 393 43 57 28 85 39 - 19 54 36 14 17 19 17 21 38 31 22 19 4 112 40 23 14 33 46 13 41 – - - - - - - - - 15,167
– – – – – 2 702 474 549 400 501 597 540 105 43 1,392 1,151 1,315 1,571 1,330 1,010 963 668 493 298 230 293 368 168 109 7 8 10 – Teluk Intan Kuala Kangsar Seri Manjung Alor Setar Sungai Petani Kulim Kangar Langkawi Johor Bahru Kluang Muar Segamat Batu Pahat Seremban Kuala Pilah Melaka Kota Marudu – – – – 404 LAPORAN TAHUNAN LAPORAN STATISTIK STATISTICAL REPORTS JADUAL 31 (samb) TABLE 31 (cont'd) ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– SKIM BENCANA PEKERJAAN EMPLOYMENT INJURY SCHEME SKIM KEILATAN INVALIDITY SCHEME ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Jumlah PPN / PPP HUS TD HUK PD FOT DB ELS CAA FPM FB FP MB Jumlah PI&BI IP&IG Total PP SB ELS CAA FPM Jumlah Keseluruhan Grand Total FB Total –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Bentong / Raub Temerloh Kuantan Labuan Limbang Serian Kemaman Dungun Kuala Terengganu Miri Bintulu Sri Aman Kuching Sibu Kapit Sarikei Mukah Kota Bahru Kuala Krai Tawau Keningau Lahad Datu 554 369 738 457 313 541 4 8 1,219 751 1,395 10 83 41 – 51
 3 – 84 1 – 321 201 258 206 161 188 623 559 1,031 384 308 752 489 365 605 48 46 104 1,062 1,063 1,962 855 551 1,214 90 123 16 119 93 – 297 189 8 – – – 3 3 13 14 10 3 39 26 5 5 – 719 575 1184 14 248 172 274 289 287 485 72 128 110 87 172 167 3 7 4 2 Kota Kinabalu / Kudat 629 566 1,309 23 Sandakan Beaufort 222 187 359 – 4 6 3 – 21 22 37 4 – – 10 6 17 11 20 9 39 18 4 14 3 31 10 14 5 1 19 4 – 277 5,054 382 9,169 12,679 1,284 769 1,995 60 122 2,946 1,814 822 3,874 3,510 1,329 7,396 228 51 6 77 12 6 514 54 – 809 261 1,965 589 166 1,653 81 62 25 3 – 34 9 41 26 – – – 4 – – – JUMLAH / TOTAL 1,204 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– JUMLAH KESELURUHAN / GRAND TOTAL1 2,882 159,688 67,902 284,885 6,856 17,452 377,095 66,560 42,466 45,798 536,783 598,127 778 Nota / Notes : 1 Termasuk penerima Rawatan Dialisis (18,516), Pemulihan Jasmani dan Vokasional (13,499) dan Program Saringan Kesihatan (29,329) Includes Dialysis Treatment (18,516), Physical and Vocational Rehabilitation (13,499) and Health Screening Program recipients (29,329).
405 Liputan PERKESO di Akhbar Arus Perdana 2018 SOCSO Coverage in Mainstream Newspapers 2018 PERTUBUHAN KESELAMATAN SOSIAL SOCIAL SECURITY ORGANIZATION Menara PERKESO 281, Jalan Ampang, 50538 Kuala Lumpur  perkeso@perkeso.gov.my Contact Centre 13OO 22 8OOO www.perkeso.gov.my