Source document: https://docs-lawep.s3.us-east-2.amazonaws.com/1694875606238.pdf (India)
MUNICIPAL CORPORATION OF DELHI User Manual [Property Tax Application] Version 2.0 [April’23] P a g e | 1 Table of Contents S. No.
Content Page Purpose About Property Tax Steps for e-filling of Property Tax Registration on MCD Portal Sign In on the MCD Online Portal 3.1 3.2 Search Property Details 3.3 3.3.1.1 Search Property on UPIC 3.3.1.2 Request for UPIC Transfer 3.3.1.3 Request for UPIC Release 3.3.2.1 Apply for new UPIC Register Property Detail Fill Owner Detail Calculate & Pay Tax Calculate Tax Pay Tax Verify unsuccessful Payment 6.1 6.2 6.3 Detail of Help Desk 3 3 3 4 P a g e | 2 1.
PURPOSE The purpose of this document is to list down all the functionalities of property tax application, after reading this document citizen will be conversant with the process of e-filling of property tax.

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ABOUT PROPERTY TAX Property tax is an annual amount paid by a property owner to the municipal corporations of the respective area.

The property includes all tangible establishments (residential and non-residential) owned by public, private and government institutions.
Property tax is a principal source of revenue of municipal corporation to upkeep the basic civic services in the city.

The municipal corporation of an area assesses and imposes the property tax annually or semi- annually.

The property tax is calculated based on unit area value method which was implemented from 1st Aug 2003.

The DMC Act of 1957 also provide provisions of rebates and exemptions to the taxpayer based on pre-defined criteria.

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STEPS FOR E-FILING THE PROPERTY TAX MCD Online Portal provide Single Sign up Authentication (SSO) Services using which Citizens need to Register on MCD Portal https://mcdonline.nic.in/ first .

The main MCD Citizen centric Services are Registration of Birth / Death detail , Issuance or Renewal of Licenses for different licensing application like ( Factory Licenses , Heath Trade Licenses , General Trade Licenses , Veterinary Licenses etc) , Filling of Property Tax Return etc.
Property tax can be filled by user by following simple steps on portal as showing below in the diagram.

Registration on MCD Portal Sign In on MCD Portal Search Property Detail Register Property Details Register Owner Details Calculate & Pay Tax Generate Payment Slip [PROCESS FLOW FOR PAYMENT OF PROPERTY TAX] P a g e | 3 3.1 REGISTRATION ON MCD PORTAL  Visit MCD portal https://mcdonline.nic.in  Click Online Services -> Citizen Login SCR-1: MCD ONLINE WEB PORTAL  Please select your colony/ward/zone.
SCR-2: ONLINE SERVICE P a g e | 4  For One time Registration, Citizen Need to Select Option “New User Click Here for Sign Up / Registration “.

SCR-2: SIGN-IN FORM  To avail the Online Services of Respective Corporation Citizen need to register on each Corporation portal separately.

 Citizen can Sign Up using “Mobile Number “& OTP “ or “Login Id and Password”.

 Fill the Mandatory Details like Name / Father Name / Mobile Number / Email Address etc on Signup form.
 For Login through Mobile Number & OTP , International User need to select Country Code and fill their Mobile Number.

SCR-3 : USER SIGNUP FORM P a g e | 5  Get Validate Mobile Number using OTP and press Submit to Complete the Registration.

In case of International User need to select Country Code and fill their Mobile Number.

 After Registration Citizen can Sign in using Mobile Number & OTP or “Login Id and Password”.

 To Change Mobile number and other details use “Edit Profile” option .
 On successful login, you will be redirected to Online Services Page.

P a g e | 6 3.2 Sign In on the MCD Online Portal  Go to MCD portal https://mcdonline.nic.in  Click Online Services -> Property Tax -> Citizen Login SCR-4 : ONLINE SERVICES MENU P a g e | 7 SCR-5 : SIGN-IN FORM  If You & Your Mobile No.

is not registered, click on “Click here to Sign up” link and follow the registration process as shown below.

Or otherwise enter your registered Mobile No and OTP to get into the application directly.
   Sign in using Registered Mobile Number & OTP or Login ID and Password .

 For Login through Mobile Number & OTP , International User need to select Country Code and fill their Mobile Number.

 System will validate the Citizen Credentials and after successful Login Property Tax Dashboard will appear.

3.3 Search Property Detail  After Sign up , Dashboard will display Detail of all the property Registered by Citizen.
 In case citizen visit first time on MCD Portal for filling of Property Tax two scenario can prevail , which are as under :  Citizen brought purchased a property which is already registered with MCD.

P a g e | 8  Citizen brought a property which is not registered with MCD .

SCR-5 : CITIZEN DASH BOARD P a g e | 9 3.3.1 Citizen brought purchased a property which is already registered with MCD.
In case property detail not available on Citizen Dash Board , he/she can search the property detail using SEARCH PROPERTY ON UPIC Option.

In case citizen already know the UPIC Detail than he can make the request for UPIC TRANSFER.

3.3.1.1 SEARCH PROPERTY ON UPIC This option is for the taxpayers who already have UPIC i.e.

15 digit/alphanumeric Number assigned to their property.
Citizen can search his/her property on any one / on all / on Combination of parameters mentioned below : - UPIC / Property ID - Colony / Ward / Zone - Owner Name - Property Address Enter Detail correctly and check once again and then press Ok/Submit button.

Caution: If you search on the same UPIC again, you will get property details, but if you would like to Register property again using this UPIC it will refuse and may say that UPIC is already in use.
Because One-UPIC-One property pattern has been followed.

SCR-6 : SEARCH PROPERTY DETAIL P a g e | 10  Details of your property, year wise tax paid etc will be displayed.

You will find a “” Action”” button of green colour, click it and select option choose property to pay tax.

SCR-7 : DASHBOARD AFTER USING SEARCH PROERTY DETAIL  Citizen need to Select the option USE THIS PROPERTY TO PAY TAX under Action Button.
3.3.1.2 REQUEST FOR UPIC TRANSFER  In case citizen already knew UPIC than he/she can search detail .

For the searched property request for UPIC TRANSFER can be made by using Option REQUEST UPIC TRANSFER under Action button .

SCR-8 : REQUEST FOR UPIC TRANSFER P a g e | 11  After Submission of UPIC Transfer MCD Officer will examine the request and Transfer the UPIC based on the facts submitted .

After UPIC Transfer request approved Property Detail will be available on dashboard to pay tax.
3.3.1.3 REQUEST FOR UPIC RELEASE In case option appear as “UPIC Already in Use .Apply for Release UPIC” , citizen require to apply for UPIC release using UPIC RELEASE Option.

SCR-9 : REQUEST FOR UPIC RELEASE  To Get UPIC Release upload the requisite documents , if any .

Select the Declaration Check box and press Submit.

After Submission of Request of UPIC Release MCD Officer will examine the request and Release the UPIC based on the facts .
After UPIC Release Property Detail will be available in Legacy data repository and Citizen can Search and use it to pay tax.

SCR-10 : FORM FOR UPIC RELEASE REQUEST P a g e | 12 3.3.2.

Citizen brought a property which is not registered with MCD In case citizen not found any property through SEARCH PROPERTY ON UPIC or citizen brought a new property Citizen can use APPLY FOR NEW UPIC option for making a request to MCD Official for allocation of new UPIC for his/her property.
3.3.2.1 APPLY FOR NEW UPIC  In case no property detail found based on the search criteria than citizen need to use APPLY FOR NEW UPIC option.

Fill Property Detail and attach the requisite Documents , if any.
Following details are required to apply for UPIC ID:  Ownership Category  Ownership Type  Property Category  Location Detail o Colony o Ward o Zone  Address Details o Plot Number or House Number or Flat Number or Farmhouse Number o Sector or Phase Number or Block/Pocket or Lane or Street o State o District o Country Owner Detail Consist of Name , Address , Age , Email , Phone Number etc.

 System will allocate the new UPIC automatically for SDMC & NDMC .
In Case of EDMC , UPIC allotted by MCD Officials.

P a g e | 13 SCR-11 : APPLY FOR NEW UPIC FORM  Once UPIC allotted Property Detail made available on Dash Board automatically in Draft Mode.

SCR-11 : PROPERTY DETAIL ON DASHBOARD IN DRAFT MODE  Under Action Button use Edit Property/Owner details to fill Property / Owner Detail.

P a g e | 14 4.
P a g e | 14 4.

Register property detail  In all the following possibilities may occur where Citizen : Searched his/her property successfully from the Legacy Repository Or Successfully Got UPIC Transferred in his/her name Or Request for new UPIC approved  Citizen got the property detail on his/her dashboard and can use the Option EDIT Property / Owner Detail under Action Button.

4.1 For the cases where Citizen already paid property Tax for previous FYs property Detail will be available on dash board .
The Property Tax for Current FY can be paid using Edit Property/Owner details option under Actions Button.

SCR-12 : USE PAY TAX OPTION FOR PROPERTY DETAIL ON DASHBOARD  “De-Register property” O p t i o n c a n b e s u e d to remove the registered property.
P a g e | 15 4.2 HOW TO FILL PROPERTY DETAIL  In case Citizen search property through Legacy Repository it displays following Details for reference only:  UPIC ,  Property Type ,  Owner Name ,  Colony ,  Address  Citizen can fill all the property detail afresh.

 All forms fields are editable.

 In all other cases such as UPIC Transfer / New UPIC allotment / Already filled property Tax for the previous years , the property detail will be auto filled.
 Citizen can edit the previously filled property detail too.

 Make sure that details like Owner Category , Property Category , Type Of Property , Property Location (Colony / Ward / Zone) , Vacant Plot Details , if applicable , Tax Factor for Constructed Floor / Sections are correct.

 All details are filled on Self declaration basis.
SCR13- REGISTER PROPERTY DETAIL P a g e | 16 5 FILL OWNER DETAIL  On Owner Detail tab , In case Citizen search property through Legacy Repository , he /she can Modify details .

In case of Joint owners the detail of owner’s percentage need to be specified.

Factors like Owner Age , Email , Mobile Number , Owner’s Rebate Category , Address , Correspondence Address need to filled carefully.

 Detail of each owner can be added using ADD button .

EDIT Option can be used to update the Owner Detail .
Once Owner Detail is saved using Save Button the detail automatically added to the top panel.

SCR14- REGISTER OWNER DETAIL  After adding the Owners detail Check the Declaration Box and press “FINAL SUBMIT” button to Save all the added/modified property / owner Detail.

P a g e | 17 6 CALCULATE AND PAY TAX 6.1 CALCULATE TAX  After filling the Property / Owners Detail , Citizen need to calculate and pay tax for a FY.
SCR15- PROCEED TO PAY TAX  System will ask to select FY to which Citizen want to pay property tax.

SCR16- SELECT FY TO PAY TAX  Use TAX PAYABLE tab to view all Tax calculation detail , Covered Area Details , Vacant Land Details etc.

P a g e | 18 SCR17- TAX CALCULATION DETAIL  Use DOWNLOAD PDF button to download Tax Calculation Sheet in PDF form for future reference purpose .

SCR18-NET TAX CALCULATION DETAIL P a g e | 19 6.2 PAY TAX  Click on PAY TAX option .
SCR19-SELECT PAYMENT GATEWAY TO MAKE PAYMENT  On the Online Payment Page Select any one of the Payment Gateway to pay Tax from the list of  HDFC BANK  AXIS EASY CARD PAYMENT  ICICI PAYMENT  Tax can be paid from any one of the payment modes available on payment gateway such as o Net Banking o Debit / Credit Card o RUPay Card o UPI o Cheque Mode* *For payment through Cheque facility please use AXIS Card Easy Payment Gateway to Generate Challan and fill the cheque detail.
Make sure to Deposit the Cheque along with Challan to nearest AXIS Bank Branch.

P a g e | 20  After the selection of payment Gateway make the payment from your preferred mode .

SCR-20 : PAYMENT GATEWAY INTERFACE  SCR-21 : AUTHETICATE TRANSACTION AT PAYMENT GATEWAY INTERFACE  Once the transaction authenticated , status of payment transaction received from payment gateway (SUCCESS / FAILURE / PENDING) will be displayed.
P a g e | 21 SCR-22 : TRANSACTION STATUS AT MCD PORTAL FROM PAYMENT GATEWAY SCR-23: TRANSACTION STATUS AT DASHBOARD P a g e | 22 6.3 VERIFY UNSUCCESSFUL PAYMENT  In case payment transaction become unsuccessful and payment has been deducted from the Citizen Account than use Verify Payment Status Option on the Dashboard Under Action Button for the selected UPIC .
SCR-24: VERIFY OPTION AT DASHBOARD UNDER ACTION BUTTON  System will verify the payment detail from the payment gateway and update the transaction status as [Success / Pending / Failure] at MCD Portal based on the status ( Success / Pending / Failure) .

 In case Payment Gateway return transaction status “Success” Payment Slip immediately become available for view and Download purpose.

6.4 DOWNLOAD THE TAX RECEIPT On dashboard use the option TAX PAID DETAILS under ACTION button on a UPIC.
 System will display all the FY wise payment made by the Citizen on the selected property Detail.

 Select FY and Click Download Receipt to view the payment Receipt.

P a g e | 23 SCR-24: TAX PAID DETAIL AT DASHBOARD UNDER ACTION BUTTON SCR-25: DOWNLOAD RECEIPT OPTION AT DASHBOARD UNDER ACTION BUTTON  A Specimen Payment Slip can be view as below : P a g e | 24 SCR-26: A SAMPLE PAYMENT RECEIPT OF PROPERTY TAX P a g e | 25