Source document: https://docs-lawep.s3.us-east-2.amazonaws.com/1697805933708.pdf (India)
STUDY MATERIAL OF EMPLOYABILITY SKILL Class - X 1 Part A S.No CURRICULUM (X) 2019-20 Units Duration in Periods 1.

Unit 1: Communication Skills – II 2.

Unit 2: Self-management Skills – II 3.

Unit 3: Basic ICT Skills- II 4.

Unit 4: Entrepreneurial Skills – II 5.

Unit 5: Green Skills – II Total 13 07 13 10 07 50 Marks 10 2 CURRICULUM (X) 2019-20 Unit 1: Communication Skills – II Learning Outcome Theory (7 Periods ) Practical (5 Periods) Total Duration (12 Periods) 1.

Demonstrate 1.
Demonstrate 1.

Methods of knowledge of various methods of communication communication A. Verbal B. Non-verbal C. Visual 2.

Provide descriptive and specific feedback 3.

Apply measures to overcome barriers in communication 4.

Apply principles of communication 1.

Communication cycle and importance of feedback 2.

Meaning and importance of feedback 3.

Descriptive feedback - written comments or conversations 4.

Specific and non- specific feedback 1.


Barriers to effective communication – types and factors 2.

Measures to overcome barriers in effective communication 1.

Principles of effective communication 2.

Cs of effective communication 1.

Writing pros and cons of written, verbal and non-verbal communication 2.

Listing do’s and don’ts for avoiding common body language mistakes 1.

Constructing sentences for providing descriptive and specific feedback 1.

Enlisting barriers to effective communication 2.


Applying measures to overcome barriers in communication 1.

Constructing sentences that convey all facts required by the receiver 2.

Expressing in a manner that shows respect to the receiver of the message 3.

Exercises and games on applying 7Cs of effective communication 5.

Demonstrate basic writing skills 1.

Writing skills to the following:  Sentence 1.


Demonstration and practice of writing sentences and 2 2 2 2 5 3 CURRICULUM (X) 2019-20 paragraphs on topics related to the subject  Phrase  Kinds of Sentences  Parts of Sentence  Parts of Speech  Articles  Construction of a Paragraph Total 13 4 CURRICULUM (X) 2019-20 Unit 2: Self-management Skills – II Learning Outcome Theory Practical Total Duration Periods 1.

Apply stress management techniques 1.

Meaning and 1.
Meaning and 1.

Exercises on stress management techniques – yoga, meditation, physical exercises 2.

Preparing a write-up on an essay on experiences during a holiday trip importance of stress management 2.

Stress management techniques – physical exercise, yoga, meditation 3.

Enjoying, going to vacations and holidays with family and friends 2.

Demonstrate the ability to work independently 2.

4.

Taking nature walks 1.


Importance of the ability to work independently Describe the types of self-awareness Describe the meaning of self- motivation and self- regulation 3.

Total 1.

Demonstration on working independently goals 2.

Planning of an activity 3.

Executing tasks in a specific period, with no help or directives 4.
Demonstration on the qualities required for Working independently 4 3 7 5 CURRICULUM (X) 2019-20 Unit 3: Information and Communication Technology Skills– II Learning Outcome Theory ( Period) Practical ( Period) Total Duration (13 Periods) 1.

Distinguish between 1.

Classes of operating different operating systems systems 2.

Apply basic skills for care and maintenance of computer 2.

Menu, icons and task bar on the desktop 3.


File concept, file operations, file organization, directory structures, and file- system structures 4.

Creating and managing 1. files and folders Importance and need of care and maintenance of computer  Cleaning computer components  Preparing maintenance schedule  Protecting computer against viruses  Scanning and cleaning viruses and removing SPAM files, temporary files and folders  Total 1.

Identification of task bar, icons, menu, etc.

2.


Demonstration and practicing of creating, renaming and deleting files and folders, saving files in folders and sub- folders, restoring files and folders from recycle bin 1.

Demonstration of the procedures to be followed for cleaning, care and maintenance of hardware and software 6 7 13 6 CURRICULUM (X) 2019-20 Unit 4: Entrepreneurial Skills – II Learning Outcome Theory ( Periods) Practical ( Periods) Total Duration (10 Periods) 1.
List the characteristics of successful entrepreneur 1.

Entrepreneurship and 1.

Writing a note on society 2.

Qualities and functions of an entrepreneur 3.

Role and importance of an entrepreneur 4.

Myth about entrepreneurship 5.

Entrepreneurship as a career option entrepreneurship as career option 2.

Collecting success stories of first generation and local entrepreneurs 3.

Listing the entrepreneurial qualities analysis of strength and weaknesses 4.
Group discussion of self- qualities that students feel are needed to become successful entrepreneur 5.

Collect information and related data for a business 6.

Make a plan in team for setting up a business Total 10 10 7 Unit 5: Green Skills – II CURRICULUM (X) 2019-20 Learning Outcome Theory ( Periods) Practical ( Periods) Total Duration (08 Periods) 1.

Demonstrate the knowledge of importance, problems and solutions related to sustainable development 1.
Definition of sustainable development Importance of sustainable development 3.

Problems related to 2. sustainable development Total 1.

Identify the problem related to sustainable development in the community 2.

Group discussion on the importance of respecting and conserving indigenous knowledge and cultural heritage 3.

Discussion on the responsibilities and benefits of environmental citizenship, including the conservation and protection of environmental values 4.
Preparing models on rain water harvesting, drip / sprinkler irrigation, vermin compost, solar energy, solar cooker etc.

7 7 What is communication?

Exchange of information by signs and signals, speaking, writing or using some other medium and means is called communication.

Learning objectives of Effective communication Sending, receiving and understanding the message or information 1.

2.

Development of Interpersonal Skills 3.


To express effectively with maximum efficiency Communication Cycle (Process) Communication cycle is the process by which a message is sent by one individual, and it passes through a chain of recipients.

The timing and effectiveness of a communication cycle is based on how long it takes for feedback to be received by the initial sender.
Sender: the person or entity originating the communication Message: the information that the sender wishes to convey Encoding: how the sender chooses to bring the message into a form appropriate for sending Channel: the means by which the message is sent Receiver: the person or entity to whom the message is sent Decoding: how the receiver interprets and understands the message Feedback: the receiver's response to the message Communication Styles There are four main categories of communication styles including verbal, non - verbal, written and visual: 1 Communication skills -X 1.
Verbal Verbal communication is the use of language to transfer/share information through speaking or sign language.

It is one of the most common types, often used during presentations, video conferences, phone calls, meetings and one-on-one conversations.

Verbal communication is important because it is efficient.

It can be helpful to support verbal communication with both non - verbal and written communication.

2.
2.

Non - verbal Non - verbal communication is the use of body language, gestures and facial expressions to convey information to others.

It can be intentional or unintentional.

Non - verbal communication is helpful when trying to understand others’ thoughts and feelings.

3.

Visual 2 Communication skills -X Visual communication is the act of using photographs, videos, art, drawings, sketches, charts and graphs to convey information.
Visuals are often used as an aid during presentations to provide helpful context alongside written and/or verbal communication.

Since people have different learning styles, visual communication might be more helpful for some to consume ideas and information.

4.

Written Written communication is the act of writing, typing or printing symbols like letters and numbers to convey information.

It is helpful because it provides a record of information for reference.
Writing is commonly used to share information through books, pamphlets, blogs, letters, memos, e - mail, SMS and more.

Emails and chats are a common form of written communication in the workplace.

Written communication has been proved to be a boon to regulate the daily operations of an organisation.

This communication may include memos, letters, documents, and feedback on results etc.

The reliability proffered by written communication is indeed remarkable and phenomenal.
However, as there are many advantages associated with this medium of communication, there are also multiple disadvantages Few pros and cons of written communication are listed below.

Advantages of Written Communication: The major advantages of written communication are listed below: 1.A Permanent Record: 3 Communication skills -X A written communication helps to maintain a permanent record of the information exchanged or shared.
2.Meticulous Presentation: As written document is a permanent record, people are very cautious to fulfil all the writing requisites to make the writing perceivable at the other end.

Thus, every document curated covers all major information pointers necessary to be communicated.

3.

Easy Circulation: A written document can easily be circulated in an organisation, unlike the oral communication medium.
Thus, this attribute of written communication comes handy in equipping the masses with the necessary information.

4.Suitable for Statistical Data: Statistical charts and figures are difficult to be interpreted verbally, thus, circulating a document allow people to examine such intrinsic detail with ease.

5.Promotes Goodwill: When conducting business, a well-crafted written document speaks volumes about the competence of a particular organisation.
Therefore, written communication helps to promote goodwill if performed wisely.

Disadvantages of Written Communication: The main disadvantages encountered are: 1.Time consuming: In order to craft an impeccable piece of document, one has to invest an ample amount of time which is indeed difficult in constrained timelines.

2.Non-flexible: A written document cannot be altered once circulated.

This makes written communication non-flexible as every written word is concrete and final.
3.No Scope for clarification: If the document is not curated keeping the less informed person’s mindset in check, the details cannot be perceived by such people via the formulated written document.

4.Demands writing Proficiency: In order to deliver the message adequately across the other end, one should have competencies in the writing sector.
5.Probability of wrong Interpretation: If there are complex words or difficult sentences included in the written document, one may interpret a wrong/no meaning out of it.

Thus, in order to use written communication, one should make use of easy language.

Advantages of Verbal Communication Skill: 1.It saves time: The verbal form of communication helps you to quickly send intended message thus saving time.

2.It saves you money: No requirement of paper and designing a flyer, spell check etc.
3.Feedback quickness: The distinct advantage of verbal communication is in the fact that the receiver can ask and clarify his doubts on the spot without any delay.

The sender can get quick feedback as to whether his intended message is received in its intended form or not and can clarify the receiver, in case of any doubt.

4 Communication skills -X 4.Most convenient method: Verbal communication is the most widely adopted means of communication globally.
People prefer more of verbal communication due to the convenience factor.

While communicating verbally, you are more likely to convey matter simply, in plain understandable language which is widely preferred.

5.Ease of preparation: Oral communication is the easiest way of communication as it does not require preparation of any material.
Disadvantages of Verbal Communication: 1.Chances of distortion in meaning: Due to the presence of various barriers in effective communication, it may happen that the intended meaning of the message changes for the intended person which causes a lot of problems in the future.
2.Not convenient for long messages: It is not at all convenient to convey long messages orally as it may happen that by the time message is completed, the receiver may forget the previously spoken important points leading to a chance of ineffective communication.

3.Irrelevant information: While having an important discussion, a lot of irrelevant information can creep in during a conversation leading to a waste of time and gap in the relevant information.
This leads to unnecessary waste of time and sometimes omitting or forgetting to converse on what is really important.

Therefore, it is always necessary to keep your communication process clear of any unwanted discussion that may lead to wastage of your precious time and energy.

4..

Misunderstanding: Usually, when two individuals are having deep conversations, they can have some misunderstandings during the time.
Sometimes subtle hints given or some words spoken with some intention get misinterpreted and a whole new different meaning comes out of it.

Thus, it becomes crucial to know that what you have spoken or written has a crystal - clear meaning with no indirect hints that could make a conversation difficult.

5.Communication cost: Sometimes verbal communication can be really expensive if you need to communicate in a language that you are not familiar with.
You will need another person to play the part of translator for you.

With advanced technological services of hologram, translator may not be required but surely cost is involved.

Conclusion: Verbal communication is the most efficient way of communicating between two personnel or groups.

The verbal communication provides you the mean to handle the everyday task with ease and helps in getting a quick result as the feedback is quick and the message conveyed in verbal format is quick and direct to the point.
Verbal communication forms a great chunk of our daily communication.

Advantages of non-verbal communication: 1.Complementary: Non-verbal cues complement a verbal message by adding to its meaning.

2.Easy presentation: Information can be easily presented in non-verbal communication using visual, audio-visual and silent means of non-verbal communication.
3.Substituting: Non-verbal messages may substitute for the verbal message especially if it is blocked by noise, interruption, long-distance, language barrier etc.

for example; gestures-finger to lips to indicate need for quiet, facial expressions- a nod instead of a yes.

4.Reducing wastage of time: The message of non-verbal communication reaches the receiver very fast.

Non-verbal cues of communication like sign and symbol can also communicate some messages very quickly than written or oral messages.
Disadvantages or limitations of non-verbal communication: 5 Communication skills -X Despite of advantages of non-verbal communication, it is not free from its limitations or disadvantages which are: 1.Vague and imprecise: Non-verbal communication is quite vague and imprecise.

Since in this communication, there is no use of words or language which expresses clear meaning to the receiver.

No dictionary can accurately classify them.


Their meaning varies not only by culture and context but by the degree of intention also.

2.Continuous: It is possible to stop talking in verbal communication, but it is generally not possible to stop non - verbal cues.

3.Multi-channel: While watching someone’s eyes, you may miss something significant in a hand gesture.

Everything is happening at once and therefore it may be confusing to keep up with everything.
4.Culture-bound: Non-verbal communication is learned in childhood, passed on to you by your parents and others with whom you associate.

A few other gestures seem to be universal.

Evidence suggests that humans of all cultures smile when happy and frown when unhappy.

However, most non - verbal symbols seem to be even further disconnected from any “essential meaning” than verbal symbols.
Gestures seen as positive in one culture (Like the thumbs-up gesture in the USA) may be seen as obscene in another culture.

5.Long conversations are not possible: In non-verbal communication, long conversation and necessary explanations are not possible.

Body language is an aspect of non - verbal communication where physical behaviour is used (as opposed to or in addition to words) to convey information.

It’s important that our body language synergizes with our words.
Body language includes:       facial expressions posture gestures touch the use of space eye movement It’s also known as “kinesics”/ kinaesthetics.

The Do’s and Don’ts of non - verbal messages and body language DOs  Make eye contact.

... Have a firm handshake.

...  Check your facial expression.

...  Be natural with your gestures.

...  Maintain a receptive posture.

...  Refrain from sending mismatched messages.


... 6 Communication skills -X  Watch for actions that can be taken for defensiveness.

...  Don't appear disengaged.

Don’ts  Rubbing your hands together during an important meet up Leaning back while meeting with a friend or close colleague.

Crossing your arms during an interesting conversation.

   Not making eye contact.

 Making too much eye contact.

  Fidgeting.

Touching your face too often.

Activities 1) Eye-Spot!


How good are the students at spotting details?

Students will watch a short video clip of any great character and identify all the body language gestures that help define the character’s personality.

How does he/she demonstrate comfort and/or discomfort?

Does he/she have open/closed body language?

Consider watching the video clip first without sound and the students will identify what they think is being communicated through the dialogue.
Afterwards, watch the video clip with sound and analyse predictions.

Were the gestures and words congruent?

2) The World as Your Character Knows It This activity will allow teachers to incorporate current events and/or topics that students are learning about in other classes.

This activity can be done as a writing assignment or as a role play and can be conducted in two ways: 1) the character is watching television and hears about the current event and/or topic.

How does he/she respond?


2) The character is transported to that setting and/or time period.

Explain what your character sees (using details they have learned before).

Highlight the character’s reactions through their actions, dialogue and thoughts.

7 Communication skills -X Meaning and importance of Feedback in a communication Feedback is the final component and one of the important factors in the process of communication.

It is defined as the response given by the receiver to the sender.
The sender needs response of the receiver in order to decide effectiveness of communication.

Feedback can be negative or positive.

8 Communication skills -X Feedback is a consequence of performance/message/information.

Feedback plays an important part in communication because it tells both the source and the receiver, how their messages are being interpreted.

In communication process, receivers respond to the messages received from sender.
This response of the receiver to sender’s message is called feedback.

This feedback could be a non – verbal smile/sigh/nod/frown etc.

Sometimes, it can be oral when receiver reacts to sender’s idea/questions/comments.

Feedback can also be written when replying to an e- mail etc.

Feedback gives the idea to the sender as of how much his/her message has been understood by the receiver.

Feedback can be very specific or sometimes non – specific/vague.
9 Communication skills -X Types of Feedback Specific feedback provides detailed or specific information on where the student did well or not so well.

General feedback on the other hand is very non-specific, such as “good job” or “you did great.” Descriptive feedback is specific information, in the form of written comments or verbal conversations, that help the learner understand what she or he needs to do in order to improve.

Descriptive feedback is the most powerful tool for improving student’s learning.
Following link will help the students know more about Descriptive feedback.

https://www.youtube.com/watch?v=PoFm5a6lWqM Activity Directions: Decide which of the two types of feedback is represented by the statements below.

Write a D for Descriptive and G for general(non - specific) feedback.

If the feedback statement is Descriptive, discuss how the language might be revised to enhance its effectiveness.

S.no 1.

2.

Statement Try harder next time.


You maintained eye contact throughout your entire Speech; now you might work on your enunciation/pronunciation.

Descriptive or General 10 Communication skills -X 3.

4.

5.

6.

7.

8.

9.

10.

You solved the equation; however, you need to include a written or visual explanation.

You made some simple mistakes on your timeline.

Make sure that your time intervals are all of the same length.

Your writing has definitely improved.


You made some errors on your graph.

Go back and check the names of your title, x-axis, and y-axis.

89%!

B+!

Good work!

I am proud of you.

You should be thrilled with your progress.

You are so close to proficiency.

With a little more work, you should be at level 3.

Your topic sentence is clear; your next step might be to add concrete details to support it.

Messy!

Communication Barriers There are many reasons why interpersonal communications may fail.
In many communications, the message may not be received exactly the way sender intended and hence it is important that the communicator seeks feedback to check that their message is clearly understood.

There exist many barriers to communication and these may occur at any stage in the communication process.

Effective communication involves overcoming these barriers and conveying a clear and concise message.
11 Communication skills -X Overcoming Barriers Most of the above-mentioned barriers can be overcome by a skilled communicator.

Obviously, bridging gaps in geography and communicating through disabilities are a topic for a different discussion.

Below, we will look at some tools that can be used to bridge barriers in everyday communications.

 Active Listening Active listening is a skill that can be acquired and developed with practice.
However, this skill can be difficult to master and will, therefore, take time and patience.

'Active listening' means,actively listening.

That is fully concentrating on what is being said rather than just ‘hearing’ the message of the speaker.

Active listening involves listening with all senses.
As well as giving full attention to the speaker, it is important that the ‘active listener’ is also ‘seen’ to be listening - otherwise the speaker may conclude that what they are talking about is uninteresting to the listener.

By providing this 'feedback' the person speaking will usually feel more at ease and therefore communicate more easily, openly and honestly.

There are both verbal and non-verbal cues that convey active listening.
Non-verbal signs include smiling (if appropriate), making eye contact, nodding at appropriate times, and avoiding distractions.

These non-verbal cues convey the message that you are interested in what the speaker has to say, and that your attention is fully invested.

Offering verbal signs of active listening can also be useful.

Reflecting on something the speaker has said by asking a clarifying question is a terrific way to do this.
Paraphrasing involves finding slightly different words to repeat the main idea of the speaker, and is also great way to show active listening.

 Use Simple Language It’s important to remember the audience that you’re speaking to, and use language that can be easily understood.

Avoid using medical terminology or jargon when speaking to clients and their families.

People are often intimidated by such language, and can be afraid to admit that they don’t understand the message being delivered.
An important tool to use when speaking is to pause occasionally and ask questions to ensure that your message is being understood as intended.

You may also allow the listener to ask questions to clarify any points.

 Give Constructive Feedback Feedback is an integral part of the communication cycle.

While the feedback that we give to speaker/sender may occasionally be negative; it is important that it be constructive in nature.
The intent of the feedback should 12 Communication skills -X be to further the abilities of the speaker.

This will strengthen the interpersonal relationship, and enhance future communications.

Summary As living beings, we need to express and understand the expressions of others.

Like it or not, human society thrives on communication.

Civilizations have risen and fallen based upon how good they were at maintaining sound relations with rest of the world.
Communication is, indeed, the very lubricant that makes the machinery of human relations function smoothly.

All we need is some effort on our part to identify and avoid barriers to effective communication to make our lives and the lives of those around us better.

There are 7’cs of communication which are applicable to both written as well as oral communication.

These are as follows: 1.Completeness- The communication must be complete.

It should convey all facts required by the audience.
The sender of the message must take into consideration the receiver’s mind set and convey the message accordingly.

A complete communication has following features:     Complete communication develops and enhances reputation of an organization.

A complete communication always gives additional information wherever required.

It leaves no questions in the mind of receiver.


Complete communication helps in better decision-making by the audience/readers/receivers of message as they get all desired and crucial information.

It persuades the audience.

2.Conciseness means communicating what you want to convey in least possible words without forgoing the other C’s of communication Concise communication has following features:     It is both time-saving as well as cost-saving.
It underlines and highlights the main message as it avoids using excessive and needless words.

Concise communication provides short and essential message in limited words to the audience.

Concise message is more appealing and comprehensible to the audience.

3.Consideration - Consideration implies “stepping into the shoes of others”.

Ensure that the self-respect of the audience is maintained and their emotions are not hurt.

Modify your words in message to suit the audience’s needs.
4.Clarity - Clarity implies emphasizing on a specific message or goal at a time, rather than trying to achieve too much at once.

It makes understanding easier.

.

Clear message makes use of exact, appropriate and concrete words.

5.Concreteness - Concrete communication implies being particular and clear rather than fuzzy and general.

Concreteness strengthens the confidence.

Concrete message has following features:    It is supported with specific facts and figures.
It makes use of words that are clear and that build the reputation.

Concrete messages are not misinterpreted.

6.Courtesy - Courtesy in message implies the message should show the sender’s expression as well as should respect the receiver.

The sender of the message should be sincerely polite, judicious, reflective and enthusiastic.

Courteous message has following features: Courtesy implies taking into consideration both view points as well as feelings of receiver of the message.
13 Communication skills -X Courteous message is positive and focused at the audience.

It is not at all biased.

7.

Correctness - Correctness in communication implies that there are no grammatical errors in communication.

   The message is exact, correct and well-timed.

It checks for the precision and accurateness of facts and figures used in the message.

It makes use of appropriate and correct language in the message.

Awareness of these 7 C’s of communication makes us an effective communicator.
1.Constructing sentences that convey all facts required by the receiver Activity For an example of poor communicating skills, look at this email below.

Bad example: Dear Arjun I would like to talk to you about the new client’s project which the engineering team had discussed yesterday.

I might need the help of Raghav from your team.

Regards Mohit There are innumerable things that are wrong in this email.

Arjun might not even know who the new client is or what the project is about.
He probably was not part of the meeting with the engineering team.

Furthermore, there might be more than one Raghav’s in Arjun’s big team.

Mohit also mentions that he wants to talk.

However, he hasn’t mentioned what time he would like to talk, neither has he asked Arjun if he would be free at any of the time slots available.

Keeping all this in mind, draft a new email that conveys all the facts required by the receiver.

2.
2.

Expressing in a manner that shows respect to the receiver of the Message Polite requests are useful for setting people at ease and still getting the assistance you need.

Different cultures make polite requests using different tools, and English is no exception.

Here are the basics of making polite requests in English and some in class activities you can use for practice.

ACTIVITY Career Help Students will work together to brainstorm a list of as many occupations as they can.
Once they have completed their list, let two students write a dialogue which includes as many requests as possible.

Each dialogue should feature one of the careers they listed in their brainstorming session and should use a variety of methods for making polite requests.
Exercise Booking an appointment with Doctor I would like to book I can’t make it That works for me Can I have Would you like me to Do you mind 14 Communication skills -X Use above phrases to fill in the blanks of the conversation (Telephonic) A: Max hospital Medical sevices, Annie Speaking.

How may I help you?

B: Good afternoon.

____________________ Appointment with Dr Rastogi for next week?

Preferably on Thursday morning.

A; Let me check the schedule next week.

Well, I am sorry.
Well, I am sorry.

I am afraid he won’t be in the hospital on Thursday morning but he has an opening in afternoon at 3.00 PM______________ book an appointment at 3.00 PM?

B:No ,________________ .

I work full time.

So, it has to be either in the morning or evening.

What about Friday at 8.30 AM?

A: He will be busy at that time.

But he has an opening at 9.15 AM.

B: Great !


______________________________ Communication games are a fun way for the students to learn helpful methods through team interaction.

Activity Card Pieces Card Pieces helps build negotiation skills and empathy, which are key components of effective communication.

What is needed?
What is needed?

 Nine or more students   Playing cards cut into triangles (to make your pieces, cut the cards diagonally and then diagonally again) Envelopes Separate groups of three or four people into at least three teams.

Each team will receive an envelope of mixed cut up playing cards.

The teams will then have 8 to 10 minutes to barter and trade pieces in order to complete their cards.

The team with the most completed cards wins.


This game works well because it helps student hone their negotiation skills to achieve the most successful outcomes.

It also helps with accepting loss and figuring out what could have been improved to achieve the desired outcome.

Also, students learn to communicate politely and effectively in order to negotiate successfully.

After the game, the teacher will talk to the teams about what worked or failed.
Did they use empathy to see things from another person’s perspective?

This helps them tailor their communication more effectively.

Were they actively listening to one another?

Not everyone expresses themselves the same, so being able to adjust and understand another’s communication style is key.

2 .

Blindfold Game Blindfold Game builds trust, listening and instructional skills.
What the students need:    Four or more students Blindfolds Various “obstacles” such as boxes, chairs or books 15 Communication skills -X How to play: Construct an obstacle course with various available items.

Divide your players into teams of two.

Tie a blindfold on one member and have them stand at the “start” of the obstacle course.

The second member must then guide the blindfolded member through the course by calling out directions.
This game encourages cooperation, successful teamwork and trust, which is crucial for effective communication.

When there is a lack of trust, it builds suspicion and prevents buy-in.

In another round, the same game can be played using only signs/touch like tapping right shoulder means turn towards right etc.

to reach the target, overcoming hurdles.

This round uses no verbal communication.

.


Writing Skills (Students use the Grammar skills learnt in their regular English classes to better their written Communication Skills.

Few topics are covered here) Kinds of sentences What is a sentence?

A set of words that is complete in itself, typically containing a subject and predicate, conveying a statement, question, exclamation, or command, and consisting of a main clause and sometimes one or more subordinate clauses.
16 Communication skills -X The following link will further help to build up the concept) (https://www.youtube.com/watch?v=IuDSRs_lZBk) Activity Whole-Group Game: Four Corners Instructions 1.

Hang the sentence banners in each corner of the classroom.

2.

Students choose a corner in which to stand.

3.

Teacher reads a sentence.

4.

If students think it is the sentence type designated by their corner, they sit down.

5.
5.

If students are wrong (they stand up in the wrong corner/don’t stand up in the correct corner), they are out of the game!

6.

Students who are correct get a punctuation badge (sticker).

7.

Teacher reads 10 sentences.

The student with the most stickers is the Sentence Champ for the day!

Name: ________________________ Date: ______________ Identifying Four Kinds of Sentences Worksheet There are four kinds of sentences in the English language.

1.

Imperative- gives a command (.)

2.


Declarative- makes a statement (.)

3.

Interrogative- asks a question (?)

4.

Exclamatory- expresses strong feeling (!)

Directions: Read each sentence and add the correct punctuation mark.

Then, label it; imperative, declarative, interrogative or exclamatory.

1.

How well she sings 2.

What is your name 3.

Did I say anything to make you angry 4.

What is your friend’s name 5. Who told you this 6.

She is a successful writer 7.

It is raining cats and dogs 8.


I want to become a writer 9.

She does not eat meat or fish 10.

Go at once 11.

Bring me that file 12.

My mother makes delicious cookies 1 3.

Get lost 17 Communication skills -X 14.

Fetch me a glass of water 15.

Please be seated 16.

Sit down 17.

She writes with her left hand 18.

What a tragedy 19.

How beautiful she is 20.

I have two sisters 21.

How ridiculous this is 22.


I have lost my way Parts of speech- A category to which a word is assigned in accordance with its syntactic functions.

In English the main parts of speech are noun, pronoun, adjective, verb, adverb, preposition, conjunction, and interjection.
The following figure represents eight parts of speech The following link will help to reinforce the concept (https://www.youtube.com/watch?v=v9fCKTwytJA) Activity (Making Class magazine) Class projects can be an excellent way to focus the whole class and get them working together towards a common goal.

Taking some ‘time out' from regular classes and doing something completely different can really help group dynamics and you may also give quieter or less able students a chance to shine.
Making a class magazine is a project that will appeal to most groups as it allows individuals to work on what interests them.

Starting a project from scratch can seem a little daunting to begin with so here's a simple step-by-step guide on how to make a class magazine.

Planning 18 Communication skills -X Bring in some magazines.

Let the students have a look through them.


The teacher will ask class to do a survey on magazines at this stage or simply converse with the class about the type of magazines they like.

*On the board, brainstorm the different sections of that magazines.

Try to include as much variety as possible so there's something for everyone.
(Horoscopes, sports pages, film reviews, cinema news, fashion, photo stories, comic strips, puzzles, technology pages, music, interviews with famous people, recipes, jokes, problem pages etc. )

Making a class magazine should be an enjoyable experience for the students .This will improve their writing skills and simultaneously help them to express and know each other better.
Article writing Article writing is the process of creating a non-fiction text about current or recent news, items of general interest or specific topics.

The following figure represents the format of Article writing 19 Communication skills -X The following link will help to build up the concept https://youtu.be/q2197KT1iNE?list=RDQMaJwsUDCsYv4 Activity Doing surveys can be a useful way of getting your students to interact, produce question forms and collect and analyse real information.
This survey has been designed for young learners and is based on the theme of school subjects.

Preparation One class is going to survey a different class that they don't know.

It’s a good idea to choose a group who have a higher level than your own group as this avoids misunderstandings in the survey.

Examples of few questions which can be asked are listed below 1) What’s your favourite subject?

2) What’s your worst subject?

3) What’s the most important school subject?


After a brief discussion, students will write an article highlighting the problems students are facing in different subjects and remedial measures on the same.

This activity gives them the chance to practise target language in context and it also prepares them for the survey with students they may not know.

Construction of the Paragraph What is a paragraph?


A paragraph is a series of sentences that are organized and coherent, and are all related to a single topic.

20 Communication skills -X Activity – A perfect story This activity leads students into writing a short story using the past simple, present perfect, simple and continuous tenses, but in a more creative way.
This activity aims to help students to recognise their own problems with paragraph construction and to identify errors, which improves their own re-drafting skills.

1.Inform the students they are going to write a short story.

2.The students will read the following questions and decide, with a partner, what the missing words are, but notsay aloud.. a) What is his / her name?

b) What is __________ about them?

(e.g.

strange / unusual / nice...) c) What was their --problem last year?

d)What happened?
d)What happened?

e) Why have they become so __________ ?

f) How many __________ have they -__________ ?

g) Who have they been __________ recently?

h) What have they been __________ for the last five years?

21 Communication skills -X The students, working in pairs still, have to answer the questions mentioned above.

The answers should link the questions together to form the basis of a story.

Students can draw their characters also.

This is fun and brings the character to life.


Students can laugh at each other's drawings.

Using the notes above, students put the story together.

This activity aims to help students to recognise their own problems with paragraph(story) construction and to identify errors, which improves their own re-drafting skills.

Summary: A classroom environment relies heavily on the quality of communication taking place within it.
As an instructor, taking steps towards improving the communication skills of your students will contribute positively towards your classroom climate.

Students with effective communication skills will be more likely to contribute to class discussions, will be more productive members in group projects, and will ultimately gain more from their experience in the class.

Learning and practicing writing skills help students to handle professional and social tensions.
References : Google : You tube : British council Library 22 Communication skills -X Stress Stress is one of the important reasons of low productivity in all stages of life.

Stress drains one’s energy and impedes the day to day work and peace of mind.

Stress can be a positive stress, if taken in right sense and may help in achieving effective outcomes.

But, the most common is negative stress that makes a person worrisome, less productive and may lead to various psychosomatic disorders too.
Meaning and Importance of Stress Management Stress Management refers to focusing human efforts for maintaining a healthy body and mind capable of better withstanding stressful situations.

Occasional stress is an unavoidable part of one’s life.

Stress refers to a “physical, mental, or emotional strain or tension”.

Small amounts of stress have a positive effect and they help us stretch ourselves to a new level.

High levels of stress over prolonged periods need to be managed.
A Stress well managed can help one view events and situations as challenges and contributes in the growth of individual.

Unmanaged stress leads to anxiety and sorrow resulting in ill status of mental and physical health.

Stress causal agents can have following origins.

Mental STRESS CAUSAL AGENTS Physical Social FINANCIAL Fig.

1 Stress Causal Agents’ 1 Self Management – X Mental: Students can be left overwhelmed, if they are unable to handle their assignment submission deadlines and examinations grades.
High expectations from self can leave one with chronic anxiety and stress.

Physical: As children grow up, they may seek more independence, may become critically conscious of their looks and have to cope up with hormonal changes.

Issues related to general well-being and health of an individual can lead to low self-esteem and cause stress.
Social : Discord amongst family members, peer pressure for doing things which children would generally avoid , maintaining balance in relationships amongst friends, status show off may lead to stress at times.

Financial: Youngsters may have aspirational financial stress.

This may be of becoming financially independent.

Importance of Stress Management Being well versed with stress coping mechanisms helps people lead healthy and happier life.
Adequately managed stress prevents medical and physical illnesses.
Stress management is vital because it leads to following benefits: Improves mood   Boosts immune system  Promotes longevity  Leads to burst of physical strength, which is vital for reaching goal  Complete mental and physical engagement for task accomplishment   Prevents psychological disorders and behavioral problems Increases efficiency and effectiveness Stress Management Techniques Stress is a mental state where one size doesn’t fit all, what stresses one person may not stress others at all.
It is highly individualistic phenomenon and the solution has to be customized to individual’s mental state.

Physical signs which may suggest stress are: breathlessness, dry mouth, butterflies in stomach, indigestion, nausea, acidity, fatigue, sweaty palms, cold hands and feet, irritation hyperactivity etc.

At the mental level following symptoms may reflect stress: irritation, impatience, loneliness, upset mood, anxiety, , depression, , frustration, boredom, guilt, insecurity and forgetfulness.
2 Self Management – X Self-awareness of symptoms of stress will help individuals manage it better.

They should try understanding the cause, understanding self and taking remedial measures.

Avoiding the issues or procrastination is not the solution.

Speaking out to the well-wishers like family and friends helps in stress management as they provide a social support system.

Apart from positive thinking, managing one’s time across any or a combination of the following activities aid in stress management.
 Physical Exercise When stress affects the brain, rest of the body also feels the impact.

Physical exercise in the form of walking, skipping or for that matter indulging in any sports has been found to relieve stress as they stabilize mood, improve self-esteem and induce sleep.

 Yoga Yoga is a school of Hindu philosophy that reduces stress.

Yoga includes a series of postures and breathing exercises practiced to achieve control of body and mind.
 Meditation It is a practice where an individual is supposed to focus his/her mind on a particular object, thought or activity to achieve a calm mental state reducing stress.

 Enjoying Recreational activities like watching movies, attending concerts, playing games, involving in adventure sports, singing, dancing or even sketching can help individuals transcend to a happier mental state and help manage stress.
 Going On Vacations with Family and Friends Vacations provide an opportunity of taking a holiday from our routine and appreciate different facets of life.

Vacations can be taken up to friends and relatives’ place as well as to far flung attractive locations.

Vacationing helps in de-stressing individuals.


 Taking Nature Walks Taking nature walks in a pristine environment of a national park or a sanctuary or a trail in country side / village, brings us a calmness by allowing our over stimulated minds a chance to relax and helps us to relax.

Self - Reliance Ability to Work Independently Everyone who has been sent on this earth has been blessed in their own way.

They together make this earth a beautiful place.


Some can sing well, others are good at sports, some are 3 Self Management – X intellectuals and some are good comedians.

Everyone is special.

But it is important that everyone learns the art of working independently.

This typically means that one must learn to take ownership of the task assigned and leave no stone unturned in accomplishing the task.

The individual who has the ability to work independently need not be supervised for the task completion.
Importance of The Ability to Work Independently Following benefits of working independently advocate its importance.

Individuals feel more empowered and responsible.

It provides flexibility to choose and define working hours and working mechanisms.

 Ensures greater learning.

   Failure and success of the task assigned are accounted by individuals.

  Individuals become assets to organizations, groups and nations at large.

It ensures creativity and satisfaction amongst individuals.
Enhancing Ability to Work Independently Ability to work independently can be enhanced by being self-aware, self-motivated and self- regulated.

Let’s now learn what are these: Self-Awareness Having conscious knowledge of your own self, capabilities, feelings and one’s own character is called as self-awareness.

It helps individuals to chart their ways for working independently.

They become aware of their strengths and weak points and work accordingly.
They try to focus on strengths to become successful in various arenas of life.

Self-Motivation Self-motivated individuals have an inner urge to do something, achieve their goals without any external pressure/lure for award or appreciation.

It is a life skill and must be necessarily developed.

Self-Regulation Self-regulation guides independent individuals as it helps them consider long term consequences rather than just transient feelings.

It leads to a responsible and a value driven behaviour.
It teaches self - control and well directed efforts to reach goal.

Self – regulation inculcates discipline that helps in consistent efforts to move towards goal.

4 Self Management – X Lets’ Do It Activity Session A.

Doing a yoga session/ meditation and discussing with students about their experiences.

Session B.

Asking students to prepare a write-up/essay on experiences during a holiday trip.

Session C. Asking students to present a talk on “what I Wish to become and what I do about it”.
Session D. Planning of an activity in groups for creating a plan for school fest/ any event in school/ class party and demonstrating how individual members contributed, discuss about the qualities required for working independently as well as in a team.

Try to list out the qualities shown by all team members during accomplishment of the task.
5 Self Management – X Self Management X Unit 1 Distinguish between different Operating Systems 1.1 Classes of Operating systems As we all know that computer is a very useful machine.

It is very important to properly start the computer and after finishing the work, it needs to be properly shut down.

If power of the computer is switched off abruptly and the files you were working on were not closed, the files and the operating system may get corrupted.
1.1.1 Operating System An operating system is a software that serves as an interface between the user and computer.

Some of the functions of Operating system are:        It manages all the devices of a computer and keeps track of status of the device, whether it is busy or not.

It also checks whether the device is functioning properly or not.

It also controls software resources of the computer.
It manages the computer memory and keeps track of which memory space is in use by which program and which space is free.

It manages structure of the files and directories on a computer system.

It keeps track of the amount of disk space used by a specific file.

It allows you to create, copy, move and delete files.

1.1.2 Types of Operating Systems We have already discussed about some commonly used operating systems in class IX.
These are:  DOS (Disk Operating System)  Windows It is an operating system developed by Microsoft.

 Linux It is an operating system designed for personal computers.

It is a free and open-source software  Mobile operating Systems  Android  Symbian  Windows Phone  iOS The different types of operating systems are as follows: Interactive (GUI-based) A graphical user interface is a user-friendly operating system in which commands can be entered by clicking/double-clicking/right clicking a mouse.
Windows operating system is an example of an interactive operating system.

Single-user, single-task operating system This type of operating system allows only one user to do a task on the computer and one thing at a time.

Single-user, multi-task operating system This type of operating system is used on Desktop computers, laptops, where a single user can operate on several programs at the same time.

For example, Windows, Apple MacOS are examples of single-user multi task operating system.
Multi-user A multi-user operating system enables multiple users to work on the same computer at different times or simultaneously.

1 ICT - X Real Time A real time operating system is used to control machinery, scientific instruments like robots, in complex animations and computer controlled automated machines.

A real-time operating system is a computing environment that reacts to input within a specific period of time.
It manages the resources of the computer so that any particular operation is executed in the same amount of time every time it is executed.

Windows CE and Lynx OS are examples of real-time operating systems.

Distributed A distributed operating system runs on a set of computers that are interconnected by a network.

It combines different computers in the network into a single integrated computer and storage location.

Windows, UNIX, and LINUX are examples of distributed operating systems.
1.2 Menu, icons, and task bar on the Desktop Let’s discuss about Windows 7 operating system.

1.2.1 Windows 7 operating system Windows 7 is an operating system developed by Microsoft and is used on personal computers.

After loading Windows 7, the first screen that appears on the monitor is called desktop.

From the desktop, you can access different components of Windows 7.

By default, Windows 7 has a picture for the desktop background.

This is called wallpaper.


Small pictures on the desktop are called icons.

These icons represent files, folders, applications etc.

At the bottom of the desktop is a long bar called the Taskbar.

To the left of the taskbar is the Start button.

1.2.2 Components of Windows 7 Desktop The components of Windows 7 Desktop are shown in figure 1. icons Computer icon Recycle Bin Start button Fig 1: Windows 7 Desktop 2 ICT - X Wallpaper Task bar We already know use of following icons.
Let us revise the use of some of e commonly used icons.

Computer It displays all storage areas of the computer .

Through the Computer icon, you can access all drives, files and folders on the computer.

When you double-click Computer icon, a window shown below in Figure 2 appears on the screen.

Minimize Maximize Close Hard disk drives Removable disk drives like CD, DVD, Pen Drive Fig 2 Computer Window Taskbar Taskbar is a long horizontal bar present at the bottom of the screen.
To left of the Taskbar is Start button and to the right appears Date/Time.

You can also see icons of active applications and some shortcuts on the Taskbar 3 ICT - X The main components of Taskbar are shown in the following figure 3: Start button Active Applications Notification Area Date/Time icon Fig 3 Taskbar Start button It is located on the left of taskbar.
Clicking the Start button (Figure 4) opens the Start menu and provides access to programs and features, like:  Shut Down:- allows the user to turn off the computer  All Programs:- Provides access to all installed programs and applications.

To start an application, just click it.

 Search Box:- This allows the user to search a file or folder or run executable files.

 Control panel:- This allows the user to change various settings.
Recycle Bin Files and folders deleted by the user are stored in the Recycle Bin.

From Recycle Bin, you can retrieve files or folders deleted by mistake.

Fig 4 Start button Let’s Try It 1.

Start Your computer.

2.

Name the operating system in your computer.

________________ 3.

Identify three main icons on the desktop and write their names.

_________________ _________________ _________________ 4 ICT - X 4.

5.

Identify and write names of three files on the desktop.
__________________ __________________ __________________ Identify position of the taskbar on the desktop.

Is it at the top, bottom, left or right?

_____________________ 6.

Double-click the Computer icon on the desktop.

a.

The Computer window opens up.

b. Click the Minimize button to reduce the window to a button on the taskbar.

c. Again, click the Computer icon on the taskbar to restore the Computer window.

d. From the Computer window, identify and write hard disk drives in your computer.
_____________________________ _____________________________ _____________________________ Worksheet 1.

What is an operating system?

________________________________________________ ________________________________________________ 2.

Mention any three functions of operating system.

________________________________________________ ________________________________________________ ________________________________________________ 3.

Name any three operating systems for computers.


___________________________________ ___________________________________ ___________________________________ 4.

Name any three mobile operating systems.

__________________________________________ __________________________________________ __________________________________________ 5.

What is the name given to screen that appears after Windows operating system is loaded?

__________________________________ 6.


Small images on the desktop are called _____________________ 7.

Name two special icons on the Desktop.

______________________ ______________________ 8.

Name the icon that provides access to all drives, files and folders on a computer.

_________________________________ 9.

Name the button to the left of taskbar.

______________________________ 10.

Picture for the desktop background is called _____________.
5 ICT - X 1.3 File concept, file operations, file organization, directory structures and file-system structures Everything you store on your computer is stored in the form of a file.

File system is a way in which you give name to a file, store it and retrieve it.

There are specific naming conventions for naming files or folders, like characters that can be used, maximum number of characters etc.

Files can be separately placed into groups, called folders/directories.
Each directory/folder can contain related files and/or sub-folders.

A sub-folder may contain one or more files and sub-folders within.

This allows easy accessibility of files.

Files are managed in a hierarchy.

This allows you to view the files in the current directory and then move to sub-directories.

D:\ Folder 1 Folder 2 File 1 Folder 3 Folder 4 File 2 File 3 File 4 File 5 1.4 Creating and managing files and folders 1.4.1 Creating a folder The steps to create a new folder are: 1.
Double-click the Computer icon.

(Fig 5 ) 6 ICT - X Fig 5 Computer Window 2.

Select the drive in which you want to create a new folder.

Say, Local Disk D:.

3.

Window will open up showing files and folders in Local Disc D: (Fig 6 ) New Folder option Fig 6 Files and folders in Local Disc D: 4.

Click New Folder on the toolbar.

Or Right-click anywhere in the blank area of the right column.

A shortcut menu appears.

Select New  Folder from the shortcut menu.

(Fig 7 ) 7 ICT - X 5.


A new folder is created with name New Folder highlighted (Fig 8 ).

Fig 7 Shortcut menu 6.

Type a name for the folder (Fig 9 ).

Press Enter key.

Fig 8 New Folder created 8 ICT - X Fig 9 Naming a folder 1.4.2 Creating a file To create a new file: 1.

Right-click anywhere in the blank area of the right-column.

2.

In the Shortcut menu, click New and select the type of file you want to create.
(Fig 10) Fig 10 Creating a new file 9 ICT - X 1.4.3 Renaming folders and files To rename a file or a folder, the steps are: 1.

Right-click the file or the folder.

2.

From the shortcut menu, select Rename option (Fig 11).

Fig 11 Rename option of Shortcut menu 3.

Type the new name or edit the existing name and press the Enter key.

4. or just select the file/folder and press function key F2.

1.4.4 Deleting files or folders To delete a file or a folder: 1.

Click the file or the folder.

2.


Press the Delete key.

Or Right-click and select Delete option from the Shortcut menu.

Let’s Try It 1.

Start your computer.

2.

Double-click the Computer icon.

3.

Select Local Disk D. 4.

Create a folder named ‘My New Folder’ in Local Disk D 5.

Rename this folder as ‘My Folder 1’.

Worksheet 10 ICT - X 1.

Similar types of files can be placed into group called ___________.

2.

Mention any one way in which you can create a new folder.
________________________________ ________________________________ 3.

To change the name of the folder, right-click and select __________ option from the Shortcut menu.

4.

How can you delete a folder?

1.4.5 Copying Files and folders When you copy a file or a folder, duplicate of the original file or folder is created at the new location., the original remains as it is.

You can copy a file or a folder in any one of the following ways: 1.
Shortcut menu: a. Right-click the file or the folder you want to copy.

b.

Select Copy option from the Shortcut menu.

(Fig 12) c. Select the drive or the folder where you want to make a copy of the selected file or folder.

d. Right-click and select Paste option from the Shortcut menu.

Fig 12 Shortcut menu 2.

Drag and Drop method: To copy a file or a folder, hold down the Ctrl key while copying it to the new location.

3.

Using Keyboard: a.

Select the file or the folder.

b.


Press Ctrl + C to copy the file or the folder.

c. Open the destination folder.

d. Press Ctrl + V to paste the copied file.

1.4.6 Moving Files and folders 11 ICT - X When you move a file or a folder, the original file or folder is moved to the new location.

You can move a file or a folder in any one of the following ways: Right-click the file or the folder you want to copy.

1.

Shortcut menu: a. b.

Select Cut option from the Shortcut menu.


(Fig 13 ) c. Select the drive or the folder where you want to move the selected file or folder.

d. Right-click and select Paste option from the Shortcut menu.

2.

Drag and Drop method: To move a file or a folder, select the file and drag it to a new location.

3.

Using Keyboard: Fig 13 Shortcut menu a.

Select the file or the folder.

b.

Press Ctrl + X to cut the file or the folder.

c. Open the destination folder.

d. Press Ctrl + V to paste the copied file.


1.4.7 Permanently Deleting Files You can permanently delete the contents of the Recycle Bin in any one of the following ways: Right-click the Recycle Bin icon and then click Empty Recycle Bin.

( Fig 14) 12 ICT - X Fig 14 OR 1.

Double-click the Recycle Bin icon.

2.

The Recycle Bin window appears.

3.

Click Empty the Recycle Bin.


(Fig 15) Fig 15 Empty Recycle Bin option 1.4.8 Restore Files/Folder from Recycle Bin window To recover a file from the Recycle Bin, right-click the file, and then click Restore.

(Fig 16) 13 ICT - X Fig 16 Or Select the file and click Restore this item Let’s Try It 1.

Start your computer.

2.

Double-click Computer icon.

3.

Double-click Local Disk D: 4.

Create a new folder name in Local Disk D: 5.

Rename this new folder as ‘My Text Files’.

6.


Copy this folder to My Documents.

7.

Open folder ‘My Text Files’ in My documents.

8.

Create another folder named ‘My New Files’.

9.

Move this folder ‘My New files’ on the desktop.

10.

Delete the folder ‘My New Files’ 11.

Restore the deleted folder.

Let’s Try It 1.

Start your computer.

2.

Start Notepad.

14 ICT - X 3.

Type few sentences about your school.

4.

Save the file in the folder ‘My New Files’ created in the previous assignment.
Worksheet 1.

What is the difference between moving and copying a folder?

_______________________________________ ______________________________________ ________________________________________ ________________________________________ 2.

Differentiate between file and folder.

________________________________________ ________________________________________ ________________________________________ ________________________________________ 3.
Name the set of commands to move a folder from one location to another.

___________________________ 4.

Name the place where deleted files are placed.

________________________ 5.

How can you empty the recycle Bin?

____________________________________ ____________________________________ 15 ICT - X Unit-1 Apply Basic Skills for care and Maintenance of Computer 2.1 Importance and need of care and maintenance of computer Computer systems require maintenance so that the system works efficiently.
Poor maintenance may lead to system failure.

Regular care and maintenance may help you detect any issues at an early stage and keep it functioning well.

Since a lot of important data is stored in the computer, it is necessary to have regular maintenance of the computer .

Computer virus, malware, and other harmful software can cause damage to the working of computer.

If anti-virus is installed in the computer, and is updated and run periodically, then any loss of data can be prevented.
A large number of files are stored on the computer.

These files can be disorganized and fragmented and may result in slowing down of the computer.

Regular maintenance of the system includes installing updates, security, taking backup, scans etc.

Both internal and external parts of the computer system should be taken care of.

1.

Keep the computer dust free.

2.

Do not eat or drink while working on the computer.

Food or drink may spill on the system.

3.


To keep the keyboard clean, make sure your hands are clean before using it.

4.

CDs and DVDs should be handled carefully so that they do not get damaged.

5.

Keep keyboard covered when not in use.

2.1.1 Cleaning the computer components Computer components need proper care to last longer.

Preventive maintenance increases the life of the components.

For example, a cable may be damaged, but still working.
It should be replaced or repaired immediately to prevent any other damage.

Fan in the CPU helps to cool down the CPU as it gets heated while working.

If the cooling fan is blocked, may be due to dust and is not repaired or replaced, computer can easily catch fire.

Therefore, regular inspection of the components is required.

This increases the lifetime of the hardware.

General precautions to be taken while cleaning the computer components are:  Always Power Off the computer system before cleaning.
1 ICT - X  Never spray cleaning fluid directly on the component of the computer.

First spray the liquid on the cloth and then wipe the component.

 Do not allow the cleaning liquid to drip near the circuit board.

 Preferably use anti-static wrist band which helps to prevent building up of static electricity near electronic device.

Let’s Try It Discuss the need of care and maintenance of computer.

Let’s discuss how to clean some common peripheral devices of computer.
Computer monitor To clean the computer monitor, you can use a soft lint-free cloth, like cotton and water or special cleaning liquid.

You should not spray water or cleaning liquid directly on the computer monitor as it may run through the seams.

Spray water or cleaning liquid on the cloth and gently wipe computer monitor Keyboard Dirt and dust can cause damage to the keyboard.

Keys of the keyboard may not function properly if dirt enters the keys.
You should always clean the keyboard periodically by holding upside down and shaking it.

You can also clean it by blowing it with compressed air.

After this, use a damp lint- free cloth to clean top of the keys.

You should never spray any liquid cleaner or water directly on the keys of keyboard.

Optical Mouse You can clean the bottom of the optical mouse with a clean lint-free cloth.

Lens area can be cleaned by blowing air or cotton swab.

Digital camera Never touch the lens of the camera.


To remove the dust, you can use soft lens brush or wipe with a soft dry cloth.

For stubborn dust, you can use special fluid for lens cleaning which should be first put on the tissue and then wipe the lens.

Never put the fluid directly on the lens.

CDs and DVDs Keep CD/DVD in proper case to prevent damage.

.

If there is some dirt on the CD or DVD, it may not work at all.
Finger prints and dirt can be removed by lightly rubbing with a clean lint-free cotton cloth.

If the dirt is hard to remove, you can use special cleaning fluid.

Put the drop of fluid on a swab of cotton and gently rub on the media.

2 ICT - X Let’s Try It Demonstrate the procedures for cleaning the components of computer system and other peripheral devices 2.1.2 Preparing maintenance schedule Regular maintenance of the computer system is very important.
Some of the maintenance activities are:  Keep the components of the computer, like keyboard, mouse, monitor etc.

clean.

 Replace hardware that is not functioning properly  Keep food items away from the computer  Cables and cords should not be messed up  Remove unauthorized software from the computer  Take regular backup of the data  Ensure backups are working properly by periodically restoring or checking of data.

You should use external hard drive for backup of data on your computer.
 Run anti-virus periodically  Keep anti-virus software up to date  Do not overcharge the batteries  Do not block the vents  Always shut down the computer properly Regular scans should be done to check for viruses, malware etc.

An effective antivirus software should be installed in your computer.

Always keep your anti-virus software updated so that it can detect new viruses.

Full system scan should be done periodically, preferably weekly to scan for viruses.
A regular disk defragmentation should be done to remove all unnecessary information that slows down the computer.

Disk defragmentation done at regular intervals helps the disc space to be used at an optimal level.

Take regular backup of the data on your computer.

In case the data is lost due to any reason, system failure, virus attack, etc.

, you can easily retrieve your data using backup files till your last update.
3 ICT - X System should be upgraded with new updates that were not there at the time of purchase, like, increasing RAM to improve the performance.

Also, storage space should be increased for storage of more information.

If you are getting some disc errors, then make sure that temporary internet files are deleted from time to time.

Software should be updated regularly so that it works with maximum efficiency.

Let’s Try It Worksheet 1.

What is the possible cause of slowing down of computer?

2.
2.

Why keyboard should be covered if not in use?

3.

What general precautions should you take while cleaning the computer/ components?

4.

List some of the maintenance activities for computer system.

5.

Why regular disk defragmentation should be done?

2.1.3 Protecting computer against viruses A computer virus is a software program that attaches itself to other programs and alters their behavior.

A virus may or may not be destructive.

Some viruses erase data or corrupt programs on the computer.
VIRUS is an acronym for Vital Information Resource Under Seize.

When a virus enters a computer system, it makes copies of itself and carries out the harmful tasks that it is programmed for.

Some viruses get activated at a certain date and time.

Viruses also attach to the files stored on the computer or the storage media and harm these files.

A virus may get attached to e-mail messages and spread from one computer to another.
A computer virus can infect only software and not the hardware, but computer may stop working.

A computer can get infected with virus in any of the following ways:    Infected files Infected pen drives Infected CD/ DVD -ROMs  Through infected file attachment of e-mails A computer virus cannot do the following:   It cannot infect files on CD or DVD, if they are closed for writing.

It cannot infect computer hardware like, keyboard, mouse etc.
4 ICT - X How do we know that your computer is infected with virus?

Sometimes, computer shows strange behavior.

Some of the common signs of a virus attack are:  Computer runs very slow  There is change in the file size  Computer often stops responding  There is an increase in number of files (unusual)  Unusual error message appears on the screen  Computer restarts on its own Let’s Try It 1.

Discuss the difference between human virus and computer virus.

2.
2.

Discuss various signs that indicate that computer is infected with virus.

3.

Discuss various ways in which computer may get infected with virus.

2.1.4 Scanning and cleaning viruses and removing SPAM files, temporary files and folders The following points should be kept in mind to prevent virus infection:  Install and use anti-virus software.

 Keep anti-virus software updated.


 Scan all the files that you download from the Internet  Do not open e-mails from an unknown person/sender  Don’t allow any untrustworthy person to use your system.

 Never use unknown pen drive/CD on your computer  Never click on the windows that pop-up when you are surfing the Internet.
Preparing computer against virus To prevent computer from being infected with virus, we should install anti-virus software, run it periodically and keep it updated so that it can scan and remove new viruses.

Antivirus software is a program designed to detect and remove malicious programs from the computer.

Some examples of antivirus software are McAfee Virus Scan, Norton AntiVirus, Microsoft Security essentials, and Quick Heal.
5 ICT - X For an anti-virus program to be effective: • It needs to run in the background at all times.

• Keep the anti-virus software updated so that it can recognize new viruses.

• run full disk scans periodically.

Scanning and cleaning virus Let us discuss how to use Quick Heal Total security to scan the computer system.

1.

Click Start  All Programs  Quick Heal Total Security  Quick Heal Total Security.

Or Double-click the Quick Heal Antivirus icon on the desktop.

2.
2.

The main window of Quick heal Total Security opens up (Fig 1) My Account Virtual Keyboard Support Facebook Fig 1 Main window of Quick Heal Total Security To perform full system scan, 1.

Click Scan  Full System Scan.

2.

The scan process will begin 3.

On completion of the scan, the scan statistics and reports are provided.

4.

Click Close.

6 ICT - X Other antiviruses like, Norton Antivirus, McAfee, etc.

have almost the same method to scan full computer system for viruses and remove them.
Let’s Try It 1.

Name the antivirus software installed in your computer.

2.

Scan your computer with the anti-virus software installed in your computer.

Worksheet 1.

Mention few ways in which a computer gets infected with virus.

2.

Can computer virus infect hardware?

3.

What are the common signs of a virus attack?

4.

How can you prevent your computer from virus infection?

5.

What is the use of antivirus software?

Name any two commonly used anti-virus software.


Removing Temporary Files Temporary files are created when you are running computer programs.

Microsoft Windows and Windows programs often create a .TMP file as a temporary file.

Temporary files are also created by web browsers to store your web browser history.

These temp files take up a large amount of disk space so should be removed to clear space.

The steps to remove temporary files are: 1.

Double-click Computer icon on the desktop.

2.


The Computer Window opens.

3.

Right-click Local Disk C: and select Properties option from the Shortcut menu.

(Fig) 7 ICT - X Fig Computer window 4.

The Properties window opens.

(Fig) Fig Properties window 8 ICT - X 5.

Click Disk Cleanup.

6.

The Disk Cleanup for C: window appears (Fig ) 7.

Click the Check box next to Temporary Files, Temporary Internet files, etc.

that you want to delete.

Fig Disk Cleanup window 8.

Click OK. 9.


A confirmation message will appear (Fig ).

Fig Confirmation message 10.

Click Delete Files.

9 ICT - X 11.

Windows will delete all the temporary files on the computer.

Removing files of Temporary Folder The steps to remove files of temporary folder are: 1.

Press Windows button + R on the keyboard.

2.

The Run dialog box appears.

3.

Type %temp% (Fig ) Fig Run dialog box 4.

The Temp folder opens (Fig ) 10 ICT - X Fig Temp folder 5.
Click Ctrl + A to select all the files in the folder.

(Fig ) 11 ICT - X Fig Selecting files in Temp folder 6.

Press Delete key.

7.

A message box appears.

Click Yes to confirm.

Fig message box 8.

All the files in the Temp folder will be deleted.

Some files which are related to current open files may not get deleted.

You can ignore those files and close the po-up window.
Firewall A computer firewall could be a programmable device or software or a network security system that monitors and controls incoming and outgoing network traffic based on user-defined security rules.

Firewalls enhance the security of computers connected to a network, such as LAN or the Internet.

A firewall typically establishes a barrier between a trusted internal network and untrusted external network, such as the Internet.
Firewall inspects each packet of data whether incoming or outgoing and determines whether it should be allowed to pass or be blocked.

The main purpose of a firewall is to reduce or eliminate the occurrence of unwanted network communications while allowing normal traffic.

Cookies In computing, cookies are small files which are stored on a user’s computer when you visit a website on the internet.

These files are designed to hold data specific to a particular client and website.
When you visit a website, it sends a cookie to your computer where it is stored in a file.

Only the website that creates a cookie can read it.

Other servers cannot access this information.

These files typically contain information about your visit to the webpage or record your login information.

This may not always be bad.

12 ICT - X For example, if you are exploring an online shopping website, most of the online retailers use cookies to keep track of the items in a user’s shopping cart.
If there is no cookie, your shopping cart would be reset to zero every time you click on a new link on the website and it would not be possible to buy anything online.

Under normal circumstances, cookies cannot transfer viruses or malware to your computer.

But Some viruses and malware may get disguised as cookies.

You can manage your cookies in order to protect your online activity.

Each browser stores cookies in different location.

Every browser gives a range of options for handling cookies.
Most browsers store cookie settings under Privacy options.

You can use browser’s help files to control cookie settings.

Let’s Try!

1.

Remove temporary files from your computer.

2.

Remove all the files in the Temporary folder of your computer.

Worksheet 1.

How are temporary files created in computer?

2.

Why we should remove temporary files from the computer?

3.

Identify which of the following is a temporary file.

a. Project.docx b. Mathsite.tmp 4.


How can you select all the files in a folder using the keyboard?

5.

Which key combination will you press to get the Run dialog box?

6.

What command will you write in the Open text box to open the Temp folder?

7.

What are cookies?

8.

What is a firewall in computing?


13 ICT - X ICT Skills – X Mindmap Introduction Entrepreneurship remains a new concept in terms of how it can be developed, what is needed to practice entrepreneurship, how it can be beneficial for an individual etc.

It is important to understand what defines an entrepreneur.

While some qualities and skills are observed in successful entrepreneurs, an entrepreneur has to perform certain functions to form an enterprise.
There are pros and cons involved with choosing the entrepreneurial path.

There are many myths and fears that deter people from taking the entrepreneurial journey.

In this chapter, we will look at how entrepreneurship impacts society and has the potential to bring a difference in the mindset and skill set of an individual.

Entrepreneurship and Society While the concept of entrepreneurship has a fairly wide meaning, it is simply described as starting a business using the resources available to a person.
An entrepreneur combines factors in a creative manner in order to generate value for customers and create wealth.

Society is described as an aggregate of people living together in a community, who associate for various engagements including business.

The definitions of the two concepts shows clearly that there is a direct relationship between the two.

The beauty of entrepreneurship in a society is that as businesses prosper the impact the businesses create also increases.
It is due to entrepreneurial activity that the society is provided with goods and services.

In turn, society provides market for products and services provided by the entrepreneur.
Entrepreneurship has some positive impact on society such as:  Accentuates economic Growth  Fosters Creativity  Stimulates Innovation and Efficiency  Creates Jobs and Employment Opportunities   Solves the problems of the society Encourages welfare of the society Society plays a role in boosting entrepreneurship by:  Creates needs and demands  Provides raw materials  Enables financial support  Creates a need for education  Catalyses policy formation and reform   Facilitates networking Supports infrastructure development However, entrepreneurship also creates some adverse impact on society sometimes.
This happens in the form of environmental degradation, trade imbalance, labour exploitation etc.

Some common entrepreneurship activities related to society include: Social Entrepreneurship: Social entrepreneurship can be understood as creation of sustainable solutions for social problems that leads to social change by employing entrepreneurial mindset, processes and operations.

In social entrepreneurship research is conducted to completely define a specific and core social problem.
Many social problems are tackled by social entrepreneurs such as low reach of quality education, health and sanitation, unemployment, child labour etc.

Agricultural Entrepreneurship: Agricultural Entrepreneurship can be defined as being primarily related to the marketing and production of inputs and products used in agricultural activities.

Farmers have benefited the most with rise in agricultural entrepreneurship as it has led to low-cost innovations in farming processes.
Women Entrepreneurship: Women entrepreneurship is the process where women organise all the factors of production, undertake risks, and provide employment to others.
Government of India has defined women entrepreneurship as “an enterprise owned and controlled by a woman having a minimum financial interest of 51 per cent of the capital and giving at least 51 per cent of the employment generated in the enterprise to women.” 1 Entrepreneurial Skills-X Small Scale Entrepreneurship: Small scale entrepreneurship refers to starting industries in which manufacturing, trading, providing services, productions are done on a small scale or micro scale.
These businesses serve as the backbone of many developing countries.

Activity I Read the story given below: Shahnaz Hussain got married as a teenager and became a mother at 16 years of age.

However, Shahnaz was an ambitious woman and wanted to achieve something in her professional career.

In her struggle and fight against all odds, Shahnaz eventually succeeded in becoming a brand herself.
She is known as the “Queen of Herbal Beauty Care” and was also awarded the Padma Shri by the Government of India in 2006.

Shahnaz Hussain is hailed as one of the most prominent women entrepreneurs in India.

Her brand and its products are prevalent in over 138 countries, with approximately 600 franchises and associated clinics across the world.

The journey of building a successful brand was not easy for Shahnaz, but she never let the challenges overcome her aspirations.
She had to meet all the societal and household expectations as a wife, mother and daughter-in-law, but continued to work towards building her career in the beauty and wellness industry.

She studied a course, specializing in trichology and cosmetology.

At 27 years of age, she moved to Tehran and worked hard to get a job in Iran Tribune as a beauty editor.

As Shahnaz likes to go beyond her comfort zone, she wrote articles of 10,000 words a week, which was much more the expectation of 500 words.
During her studies in cosmetology, Shahnaz figured out that many different synthetics that are harmful for the skin were still being used in popular beauty products.

This gave her the idea to start making herbal products using organic compositions.

Using her savings from what she got from her father, Shahnaz made a small investment of INR 37,000 and started her salon in the veranda of her house in Delhi, in 1977.
Fortunately, she had some technological innovations of international standards and was able to create a USP from day one.

Shahnaz began her brand, Shahnaz Herbals Inc by introducing different formalized Ayurvedic and Natural products and tapped into the concept of “care and cure”.

Based on the short story of Shahnaz Hussain, identify certain societal challenges faced by her as a woman entrepreneur.

Do you think there are some challenges which are unique to a woman entrepreneurs journey to success?
Elaborate.
___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ Qualities of an entrepreneur Hard working: In order to be successful, an entrepreneur must be very hard working.
Successful entrepreneurs adapt to the habit of hard work from a very early stage.

Optimistic: Successful entrepreneurs should have a positive approach to life.

They should not be afraid of any adverse situations in business.

They should think optimistically about the future of the business.

Independent: Successful entrepreneurs like to function at their own will and rules.

They dislike being guided by others.

They do not prefer working for others and are the masters of their own.
2 Entrepreneurial Skills-X Energetic: Entrepreneurs should possess a high level of energy as they have to put in more hard work and time for making their venture a success.

Self-confident: An entrepreneur should have a strong belief in his/her abilities.

He must not deviate from his/her decisions too early in case success is delayed rather he must trust his/her competencies and hard work.

Perseverant: Successful entrepreneurs never quit his/her venture even if s/he fails.
They keep on finding ways to succeed.

They show perseverance in their pursuit.

They never give up easily.

Functions of an entrepreneur Rajesh Marwaha and J. S. Mehandipur have given a comprehensive classification of the functions of entrepreneurs in their book “Entrepreneurship and Small Business”.

Entrepreneurial functions Organisation Building and Management: Organisation building is about bringing together different factors of production and allocating these resources to bring down costs and losses.
All decisions relating to an enterprise are taken by the entrepreneur.

An entrepreneur builds the organization by taking various steps such as hiring employees, organizing the factors of production, sourcing finance etc.

Risk taking: Risk taking is about taking responsibility and planning for a loss or mishap that may occur in the future due to unforeseen contingencies.

Some common risks entrepreneurs take are around return on investment, hiring of new employees, working with vendors etc.
An entrepreneur plays the function of developing a certain risk-taking appetite and taking calculative risks to reduce adverse consequences.

Innovation: Entrepreneurs innovate by introducing new concepts, products, services, designs, ideas etc.

They may introduce something new and innovative in any branch of economic activity.

In today’s world, a new business cannot survive and sustain without innovating in some manner.
An entrepreneur foresees a potentially profitable opportunity and innovates in the effort to exploit it.

Promotional functions Idea Discovery: The first step towards entrepreneurship is discovery of a business idea.

An entrepreneur comes up with a business idea and thinks about ways to implement it.

It is about seeking opportunities for a specific type of business and finding ways to commercialize on it.
Usually, entrepreneurs work around the process of idea discovery by exploiting natural resources, finding a market need or calculating the profit potential.

Detailed Investigation: While coming up with ideas can seem like an easy process, the challenge is to understand if the idea has the potential to turn into a viable business venture.

For this, an entrepreneur conducts research, investigates and evaluates an idea considering various factors and estimates the total demand for a new product or service.
Assembling the Requirements: Some basic business requirements include infrastructure or office space, human resources, key vendors or partners, working capital etc.

In a manufacturing or product-based business, some requirements are selecting the factory site, sourcing plant and machinery, hiring staff, finding the right suppliers etc.
No matter what is the type of the business, an entrepreneur has to work towards assembling and organizing all the requirements once he/she is sure about the practicality and profitability of the proposition.

Once this function is performed, the project is set to start smoothly.

Financing: Raising capital for a business is one of the core functions that entrepreneurs perform themselves, not just at the initial stage of the business, but even to grow and scale the business.
First, the requirements of finances are estimated.

Next, the sources from which capital will come are determined.

This includes calculating the long-term and short-term financial requirements and considering the debt equity ratio.

Managerial functions Planning: An entrepreneur documents a business idea in the form of a business plan, to detail each element of the business such as product or service description, operations, marketing, finance, accounting, growth plan etc.
A business plan serves as a guide to determine the business objectives and the course of action.

It helps to detail the “what, when, how and who” of doing every specific task.

Organizing: Organizing in the managerial context refers to setting specific and attainable goals and objectives to be achieved by different departments and by each employee.

It is about arranging, directing, guiding, coordinating and controlling the key business activities.
Directing: Directing is about initiating planned action and ensuring that each employee is performing effectively.

This also includes doing continuous performance reviews and organizing tasks according to plans.

3 Entrepreneurial Skills-X Staffing: Staffing refers to different sub-processes around human resource management, such as manpower planning, recruitment, selection, placement, training, transfer, salary, promotion, payroll, appraisal etc.
The objective of staffing is to fill a particular position with the right employee at the right time.

Leadership: Leadership is more of a skill than a function for an entrepreneur as he or she has to lead, guide and supervise people who work for the business.

It is the process by which an entrepreneur directs, guides and influences the work of others in choosing and attaining specified goals by mediating between the individual and organisation in such a manner that both get maximum satisfaction.
Communication: An entrepreneur has to communicate every single day, in the form of writing, responding, drafting emails, verbal instruction, discussion etc.

It has been established that entrepreneurs spend 75% to 90% of their working time communicating with others.

It refers to the exchange of ideas, feelings, emotions, knowledge and information between two or more persons.

Nothing happens in management until effective communication takes place.
Supervision: After issuing instructions, the entrepreneur has to see that the given instructions are carried out.

Supervision refers to the job of overseeing subordinates at work to ensure the maximum utilisation of resources, to get the required and directed work done, and to correct the subordinates whenever they go wrong and ensure each function of the business runs smoothly.
Motivation: Along with guiding employees, an entrepreneur also plays a role of motivating them and encouraging positive behaviour and culture within the organization.

It is the psychological process of creating an urge among the employees to do certain things or behave in the desired manner.

The importance of motivation can be realised from the fact that the performance of a worker depends upon his/her ability and the motivation.
A sound motivational system must be productive, competitive, comprehensive and flexible, and it must consider all needs of the worker.

Co-ordination: Co-ordination between different departments of the business helps to ensure that work happens in a timely manner.

It is essential to channelize the activities of various individuals in the organisation, for the achievement of common goals.
The entrepreneur has to make sure that the work of different segments is going according to pre-determined targets and corrective measures have to be initialised if there is any deviation.

Controlling: Sometimes controlling enables the entrepreneur to get his/her company’s policies implemented and take corrective action if performance is not according to the pre- determined standards.
The process begins with establishing standards of performance, measuring actual performance, comparing the actual performance with the standard, finding variations and finally, taking corrective action.

Negotiation: An entrepreneur negotiates terms and conditions for many parts of the business such as payment terms and timelines, salaries of employees, vendor quotations etc.
Commercial Functions Production and Operations: Depending on whether it is a service business or product business, an entrepreneur has to perform the function of managing production.

It is the key function of an entrepreneur.

The activities of production are independent of the size of the undertaking.

In a small concern, one person may be undertaking this function whereas, in large organisations, this activity may be undertaken by various individuals or separate teams.
It is the creation of goods and services.

It consists of manufacturing, ancillary and advisory activities.

Finance and Accounting: While finance is more focused on raising funds and managing them, accounting helps to record and analyse the financial position of the business.

Thus, an entrepreneur has to prepare and analyse cash flow statements, income sheet, balance sheet etc.

Marketing: Marketing refers to promoting products and services.
It is primarily concerned with the movement of goods and services from the producer to the ultimate consumer.

It is directed towards the satisfaction of consumer wants.

Marketing plays a significant role in promoting the well-being of the business enterprise.

An entrepreneur has to perform this function to make people aware about the offerings of the business and makes sales.
Human Resource Management: Human Resource Management (HRM) refers to recruitment, employment, selection, training, development and compensation of the employees with an organization.

An entrepreneur performs this function as no business can function without people.

Activity II Read the task given below and write the function performed by the entrepreneur, Vishal Shekhar Sharma, the founder of the payments and e-commerce platform, Paytm.

You may write more than one function for a given task.
- Vijay did not know what was his business idea exactly.

So, he thought of choosing three basics of internet services and experiment with them – content, advertising and commerce.

After testing all three services in some form, he innovated by proposing the payments platform of Paytm to investors.
4 Entrepreneurial Skills-X ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ - Vijay considered part success of Paytm payment platform to its customer promotion and retention.

Even before Vijay began the roll-out of his internet wallet services, he conceptualized a promotion strategy.
He built a strong 24x7 customer care service to address the worries of customers to enable them to trust the wallet enough to put their money into the hands of the unknown.

___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ - Vishal believes that even after building a billion-dollar company, maintaining the success cannot be done without good teamwork.
For that, he ensures that the right people are hired who share the same passion and motivation to believe in the vision of the company.

Similarly, he believes in guiding and training employees to be entrepreneurial in their own way.
___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ - While trying to set up One97 communications, the parent company of Paytm, Vijay once ended up with a loan of Rs.

8 lakhs.

A huge amount for a common man back in the days, he had taken the principal amount at 24% interest, which got him into a vicious cycle of unpayable debt.
This forced him to take up petty jobs to make ends meet, setting up LAN connections, delivering guest lectures and so on and gain the capital back.

It was after paying back the debt, that Vijay started focusing on raising funds for Paytm.
___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ - Owing to demonetisation, Paytm’s business thrived and grew more than 200%.

To account for this growth, Vijay supervised the work across all departments of accounting, operations and information technology.

He also made a systematic plan to manage growth.


___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ Role of Entrepreneurs  Coordinating role: An entrepreneur has to coordinate the various factors for production.

It involves selection of the best possible combination of factors.

 Agent’s role: Entrepreneurs are perceived as ‘Agents of Change’.
They identify the opportunities, establish enterprises and build-up industries which in turn lead to overall development of the economy.

   Innovator’s Role: Entrepreneurs as innovators bring new products or service to the market or improve existing products or services.

They act as market leaders and play the role of pioneers.

Innovation in the industry results in higher production efficiency which has led to an increase in employment and income levels.
Risk assumption role: A risk is involved in every venture.

The economic reward of risk bearing is profit.

Entrepreneurs retain some amount of the profits earned and put it back in business.

This ultimately leads to the capital formation which is necessary for economic development.

Therefore, by assuming risk entrepreneurs contribute to the economy.

Imitating role: In developing nations, entrepreneurs usually imitate or adopt the innovations done by the entrepreneurs of the developed nations.
By doing so, they adapt these innovations to the local conditions and hence work towards overcoming the entrepreneurial challenges.

5 Entrepreneurial Skills-X  Capital formation role: Entrepreneurs enable the formation of capital by mobilising the idle savings for the purpose of carrying on business.

The mobilisation of wealth leads to an increase in capital of company and development of assets.

This helps in carrying on trade and development of the economy.
 Balancing role: Entrepreneurs provide for the regional developments by starting small-scale industries.

India needs the decentralized structures to remove regional imbalances in the economic development.

 Status transformation role: Entrepreneurs generate employment, income and wealth which improves the overall standard of living in the society.

Improved standard of living leads to economic development as it reduces the disparity in income.
 Employment Generation role: Establishment of business enterprises leads to the generation of employment opportunities as various human resource professionals are needed to run the business effectively.

Thus, entrepreneurship leads to the reduction in unemployment levels which is a known cause for hindrance in the development of the economy.

Activity III Read the short story below: Tata paved his way to become the Chairman of Tata Industries and was instrumental in ushering in a wide array of reforms.
It was under his stewardship that Tata Consultancy Services went public and Tata Motors was listed in the New York Stock Exchange giving it more international power and recognition.

He is credited with leading the Tatas' successful bid for Corus- an Anglo-Dutch steel and aluminium producer as well as Jaguar and Land Rover brands from the Ford Company.

During his tenure, the company witnessed the launch of India’s first truly Indian car, ‘Indica’.

The car was the brainchild of Tata.


In 2000, Tata's food division acquired tea firm Tetley.

In the year 2009-10, the group’s revenues have grown nearly 12- fold, totalling USD 67.4 billion.

Tata also serves on the boards of Fiat Spa and Alcoa and is also on the international advisory boards of Mitsubishi Corporation, the American International Group, JP Morgan Chase, Rolls Royce, Temasek Holdings and the Monetary Authority of Singapore.
One of Ratan’s biggest contributions has been converting a ragtag and slumbering conglomerate with overlapping businesses across multiple companies into a cohesive group which became battle-ready to face the challenges of an economy that was opening up in the early 1990s.

So, the group got out of businesses such as cement, textiles and cosmetics, even as it increased its focus on others such as software, and entered telecommunications, finance and retail.
In the year 2000, Ratan Tata was honored with Padma Bhushan by the government of India.

He was also conferred an honorary doctorate in business administration by Ohio State University, an honorary doctorate in technology by the Asian Institute of Technology, Bangkok, and an honorary doctorate in science by the University of Warwick.

Over two thirds of Tata Group is owned by charitable trusts that finance good causes.

He also served as member of the Prime Minister’s Council on Trade and Industry.
He gave his impeccable piece of advice on different issues in Trade and tried to develop more business-friendly policies and strategies in India.

Tata set a perfect example of generosity and leadership during the 26/11 attacks.

Unarmed he stood all alone outside the Taj hotel and supervised the activities to help the victims.

He showcased his humane gesture by personally visiting the families of all the 80 employees who were killed or injured.
He left no stone unturned to provide relief to the victims and even asked the families and dependents as to what they wanted him to do.

In his final year as chairman, Ratan Tata was keen to foster innovation.

In order to show that failure is an increasingly central part of any business strategy, a unique annual competition was instituted: a prize for the best failed idea.

By recognizing failure and even rewarding it, Ratan Tata was keen to show that failures are likely in the pursuit of innovation.
Based on the different roles of entrepreneurs given above, can you point out certain ways in which Ratan Tata contributed to economic development?
___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ 6 Entrepreneurial Skills-X ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ Think about entrepreneurs you have observed, read about or you know in your network.
Can you think of any entrepreneurs around you who are contributing towards economic development?

Who are they and how are they contributing?
___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ Importance of Entrepreneurs Free market evolution: Entrepreneurs are important in a free market because they help the market respond to changing prices and consumer preferences.
For example, with the rise in the use of internet, an entrepreneur may see the potential to set up a new home delivery service which uses an app for consumers to buy.

Without entrepreneurs, product markets would become static and be slow to changes in new technology and trends.

Efficiency improvements: A successful entrepreneur tends to adapt in an established business and increase their own efficiency.
Entrepreneurs can make radical changes and introduce new technologies which significantly move on an industry Hence, during any major changes in the economy, entrepreneurs adapt and do not have to go out of business.

New markets: Entrepreneurs can often ‘redefine the rules’ of an established industry.

They do this by creating new markets for existing products and slightly innovating in small ways to suit the needs of a new target market.

New values.

An entrepreneur is not just about price and profit.
An entrepreneur may be motivated to enter an industry to offer a more ethical product or provide a service to a community.

For example, Anita Roddick set up Body Shop at a time when many cosmetics were tested on animals.

Her new set up eschewed animal testing.

It proved a successful business strategy and it soon became the industry standard.

In other situations, entrepreneurs may take a risk and provide a community service such as a volunteer led railway – offering steam trains for tourists and locals.
Activity IV Read the extracts given below: 1.

Punjab National Bank (PNB) fraud was carried out by celebrity diamantine Nirav Modi and his uncle Mehul Choksi, who allegedly siphoned off over Rs 13,500 crore of taxpayers' money.

The fraud took place through a branch of Punjab National Bank.

Punjab National Bank said that its own officials violated rules and issued illegal guarantee documents to help the celebrity jeweller secure credit from overseas bank branches using SWIFT financial communication system.
The scam occurred between 2009 and 2017.

Fugitive Nirav Modi has been arrested in London and extradition hearings are in process.

2.

Dubbed as ‘India’s Enron scandal’, the 2009 corporate scam shook the Indian investors and shareholders community.

Ramalinga Raju, the Chairman of Satyam Computer Services, confessed that he had falsified the company's accounts, inflating the revenue and profit.

The fraud involved Rs 14,000 crore.


The CBI investigated the case and Raju, along with 10 other members faced imprisonment.

Tech Mahindra took over the company.

3.

Vijay Mallya and the now defunct Kingfisher Airlines are embroiled in several court cases ranging from money laundering to tax evasion to loan defaults.

It is estimated he owed Rs 9,091 crore in loans to banks.
The Securities and Exchange Board of India (Sebi) in January barred Mallya and six former executives of United Spirits from accessing the securities market for alleged violations of the listing agreement, diversion of funds and fraud.

What do you think is common among the three extracts given above?
___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ 7 Entrepreneurial Skills-X ___________________________________________________________________ Based on the extracts given above, mention some ways in which entrepreneurs can ensure that ethical business practices are followed to positively contribute towards economic development.
___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ Myths of Entrepreneurship There are many myths about characteristics and traits of entrepreneurs.
With the set of activities, they perform, entrepreneurs start to be described in a certain way.

However, these descriptions and conclusions are made after the entrepreneur is already successful.

It might not apply when a person starts from scratch to move towards entrepreneurship.

It might not apply universally to all entrepreneurs.

Let us look at some of these myths in detail.


 Entrepreneurs are born that way Many people assume that entrepreneurial qualities are innate and that only people who have certain natural talents can be entrepreneurs.

However, the truth is that almost anyone can become an entrepreneur if they can learn the necessary skills.

Entrepreneurs may be gregarious extroverts or quiet introverts; they may be “big picture” thinkers or more focused on the details of executing an idea.
Entrepreneurship is a learned skill, not a natural-born ability.

 All entrepreneurs have great ideas Some people may not attempt to start their own business because they don’t have a unique idea.

It is not needed to reinvent the wheel to be an entrepreneur.

There is nothing wrong with taking an existing idea and making your own business out of it.
 The only requirement is a good idea Even the very best ideas, ones with the potential to disrupt an entire industry, need proper execution to become reality.

Ideas are important, but so are planning, talent, leadership, communication, and a host of other factors.

 Businesses either flourish or fail Because the select few start-ups that skyrocket out of the gate receive the bulk of the media, it’s easy to adopt an all-or- nothing outlook on entrepreneurship.
While many ventures make it big and many fail, a lot of businesses are run with patience and strategy with a focus on self-sustenance and gradual growth.

 Entrepreneurs take lots of risks Entrepreneurs take risks.

With that said, they don’t necessarily take lots of risks or put themselves in high-risk situations all the time.

Entrepreneurs learn how to take calculated risks.

It is all about balancing the risk and reward.


 One must know everything before starting a business Real entrepreneurs thrive on being in a constant state of learning.

They enjoy creating, improvising and pushing boundaries.

Being new and even somewhat naïve can be an asset in today’s rapidly changing world.

That’s because succeeding at entrepreneurship requires energy, innovation and the ability to push yourself outside your comfort zone.
It’s often not what you know, but how fast you learn, that counts.

 A lot of money is required to start any business While certain amount of capital is required for take a business off the ground, it varies depending on the business.

The key in entrepreneurship is to start with resources available and grow slowly and steadily.

It is not necessary that one should fear or deter from entrepreneurship due to lack of financial resources.
Activity V In the following exercise, mention if the following statement are ‘True’ or ‘False’ for myths of entrepreneurship 1.

Entrepreneurs who do not have an innovative idea cannot succeed ____________ 8 Entrepreneurial Skills-X 2.

Entrepreneurs exhibit high risk-taking ability, but they take calculative risks ____________ 3.

Success in entrepreneurship is mainly about keeping a business sustainable and afloat ____________ 4.

Nothing matters more than the business idea ____________ 5.
One can acquire and develop entrepreneurial skills ____________ 6.

Entrepreneurship is a process of constant learning ____________ Activity VI It is a myth that a lot of money is required to start any venture or entrepreneurial project.

Let us do an exercise to break this myth.

Imagine you have Rs.

500 and your goal is to make as much profit as possible from it.

You can double it to earn Rs.

1000.

You can earn more than 1000 or you can even earn in lakhs.

How would you do it?
Write your ideas below: ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ Entrepreneurship as a Career - Why entrepreneurship for you?
Being an entrepreneur may appear as though an implausible profession to numerous youngsters.

A few people are not even aware that having their very own business or independent work can be a choice.

Other people who are aware, never at any point think about it in their whole lifetime.

This is on the grounds of an imperfect perception that we were destined to work for big companies.
While there is nothing wrong with working for any organisation, it is basic for youngsters to be educated that they have two options – they can be job creators or job seekers.

Once the awareness of the two career choices comes in, it is important to understand how taking the route of entrepreneurship benefits an individual.

Nurtures development of entrepreneurial skills and capabilities: Entrepreneurship cultivates unique skills and encourages outside the box thinking.
Moreover, it creates opportunity, instills confidence, ensures social justice and stimulates the economy.

Entrepreneurship education also provides with the skills and knowledge to come up with business ideas and develop own ventures.

This includes learning about core business areas such as finance, sales, marketing, management and accounting, and developing broader ranging skills such as adaptability, effective communication, and confidence.
9 Entrepreneurial Skills-X Enables application of an entrepreneurial mindset: The advantage of working towards developing an entrepreneurial mindset and learning entrepreneurial skills over more traditional subjects is that they are not necessarily only relevant to becoming an entrepreneur.

The mindset and skills are relevant in any field and are be desirable attributes for being an employee as well.
In fact, having an entrepreneurial mindset and wide range of business-relevant skills acquired through studying entrepreneurship would make one an ideal candidate in most fields.

Develops the ability to handle failure and ambiguity: In the Indian culture, since childhood failure is looked upon as something intolerably bad.

However, a critical part of learning in the entrepreneurial process is to learn from failure.
Hence, going through this process helps to learn from mistakes, take failure positively and stay motivated to work towards achieving the goal.

Similarly, just like life is uncertain, business is full of ambiguity.

While actually finding solutions to deal with ambiguity, one develops certain traits such as risk management, perseverance and persistence.
Enhances critical thinking and problem-solving ability: The ability to think critically and solve problems is essential to succeed in the world of business.

The focus of learning is not on these aspects during our school years.

Learning entrepreneurship exposes one to numerous opportunities that force one to think critically, analyze all alternatives and consider possible solutions.
Provides early exposure to the real world: Ultimately, working professionally in the real world requires one to collaborate, think creatively and demonstrate proficiency.

In most cases, real life exposure during educational years remains limited.
Entrepreneurship practice at an early stage in one’s career encourages activities such as going out and interacting with customers, creating tangible concepts and ideas, preparing detailed documents, working with investors etc., which gives great exposure and knowledge about the trends and needs of the real world.
Inspires to think about one’s career differently: Many students do not even consider that they can try to work on business ideas, take up entrepreneurial projects, take the initiative to impact society etc.

Thus, they tend to develop a certain trail of thought about their career – from graduating high school to college to looking for a job.
If entrepreneurship exposure is given at the first point when one starts thinking towards building a career, it can help them to think of different career options and exploring what they are actually passionate about.

Leads to creating difference in society: Entrepreneurs not only economically impact society but they also work on identifying the real needs and problems of people and solving them.
Learning entrepreneurship encourages one to find problems that need to be solved, invent a solution for them, and ultimately, make the world a better place.

Activity VII Entrepreneurship learning and practice might not necessarily lead to being successful as an entrepreneur, but surely helps in all aspects of life.

Given this, write a short essay on “Imagining myself as an entrepreneur”.

In the essay, you can write about your idea, motivations, challenges, fears etc.
___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ 10 Entrepreneurial Skills-X ___________________________________________________________________ ___________________________________________________________________ Activity VIII Most career fields have the option of having one’s own venture or business.
For example, a lawyer may start his or her own law firm, a finance consultant may start his or her own consultancy firm, an artist might start his or her own art gallery.

In the space given below, write your interests, next mention the jobs available around these interests and then mention a business you can start around it.
For example: Interest: Playing Basketball Job: NBA Basketball player, Basketball coach Business: Academy for Learning Basketball, Online Mock Basketball competition My Interests ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ Jobs related to my interests ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ Businesses I can start around my interests ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ Skill-Based Activities: I.
Career as an entrepreneur  Write a note on entrepreneurship as career option   Enlist your strengths and weaknesses and compare them with entrepreneurial qualities.

In groups, discuss about the qualities you have or you want to develop to become a successful entrepreneur.

Focus on ways to develop these qualities in your daily lives.

II.

Business Processes and Planning  Collect success stories of first generation and local entrepreneurs.

 Collect information and related data for a business.
 Make a plan in team for setting up a business.

11 Entrepreneurial Skills-X INTRODUCTION: We cannot imagine our lives without the environment around us.

Everything that surrounds us comprises Environment - Living beings, flora and fauna, non-living things, the vegetation, climate, natural resources.

Each of these affect us in one or the other way and in turn our actions also have a deep impact on all these, largely called as the environment.
According to Collins’ English Dictionary, The environment consists of the particular natural surroundings in which we live or exist, considered in relation to their physical characteristics or weather conditions.

RELATIONSHIP BETWEEN SOCIETY AND ENVIRONMENT: The society constitutes of group of people living together in a community, a village, a city, a town, a state or a country.

It is these group of people with their own set of ideologies and beliefs that affects the environment.
If a group of people believe that rivers are sacred, then all people belonging to that group will resonate the practices that support their belief.

If a group of people believe that killing of animals is a heinous crime, the people in that community will reflect it in their behaviour shaping their relationship.

But, if a group of people is greedy and is concerned to accumulate wealth, their actions will echo their mind-set and will have adverse effect on the environment.
As said, every action has an equal and opposite reaction.

The same is this true in case of the Society and Environment.

To fulfil our greed, we are exploiting the resources nature has given us, while nature has its own way to show its fury.

Issues like Global Warming, Climate change, other man- made disasters are a few that have a direct implication of man’s activities.

Natural Disasters like earthquakes have a direct impact on the economy hence affecting the society.
Hence, it may be concluded that both society and environment are interdependent and cannot exist in isolation.

ECOSYSTEM AND FACTORS CAUSING IMBALANCE: Ecological Imbalance is caused when natural or a man-made disturbance disrupts the natural balance of an ecosystem.

Human activities have a direct implication in causing ecological imbalance.

Following are the man-made disruptions that cause ecological imbalance: i. Deforestation: Due to increase in population the need for building houses has emerged.
To overcome this challenge more and more houses are built in hilly regions due to which trees are cut.

Also, in order to maintain the life style, lot of forests have been cut.

With increasing deforestation, problem related to climate change has risen in past few decades.

Many species of birds and other animals are on verge of extinct due to changing climatic conditions.

ii.
ii.

Degradation of Land and Soil Erosion: Deforestation has also given rise to problems like soil erosion and degrading quality of land.

The poor quality of land and soil is resulting in rising 1 Green Skill X health concerns for human beings.

It is also leading to problems for herbivorous animals causing concerns of their extinction.

Many animal species found in mountains are losing their habitat because of which their existence is becoming difficult.

iii.
iii.

Overexploitation of Resources: To satisfy our needs, we are not only using the resources available to us but we are exploiting them as well.

We generate tons of waste due to over usage of resources making it difficult for our own selves to breathe fresh air.

The overexploitation of resources is also one of the factors adding to degradation of land in urban cities.
The natural resources that take millions of years to form are being used at a rampant rate by us that is not only causing pollution but will make the life of the future generation also difficult.

iv.

Industrial and Atmospheric Pollution: The rising number of industries is one of the major concerns these days.

The pollution caused by these industries and factories is not limited to air.

The presence of the industries near the rivers to dispose the waste is causing water pollution.
Some industries also dump their waste in landfills, mounting to increased land pollution.

Though number of measures have been taken to curb this problem but still a lot of efforts need to be made in order to put a stop to atmospheric pollution.

v. Faulty Mining Practices: Large scale mining has caused conversion of agricultural land and forests to become stockyards, railway tracks, roads etc.

Not only this, mining dust is also degrading the quality of air around us.
Improper disposal of mining waste is resulting in degradation of land.

Faulty mining practices have severe implication on human health.

vi.

E waste generation: Advanced use of technology and gadgets has given rise to lot of e waste generation, that needs to be addressed before it becomes a huge problem.

NATURAL RESOURCE CONSERVATION: Natural resources can largely be seen as Air, Water, Land (Soil and Forest), and Energy.
In the prevalent time where pollution levels have risen to the extent of causing health hazards, conservation of these resources is the primary concern.

Conservation is the key to world environmental problems.

This means that we need to judiciously use the resources around us and avoid wasting them.

Air Conservation: At macro level, minimizing the release of toxins and green-house gases by the Industries will help us conserve fresh air.
Every individual can also contribute in preserving the quality of air by adopting eco-friendly ways.

Using public transport or carpooling, use of electric vehicles, vehicles that run on natural gases rather than petrol or diesel, pollution check and maintenance of vehicles at regular interval are few ways in which we can ensure that air pollution is reduced .

Use green ways to renovate and construct buildings and houses will also help reduce air pollution.
Water Conservation: Scarcity of Water has caused International agencies to act immediately.

Wise usage of water is need of the hour.

Adopting Rain Water Harvesting Systems in our communities and waste water treatment plants shall contribute in conserving water for future generations.

2 Green Skill X Judiciously using water in our day-to-day life, using water aerators in taps shall also help preserving water.
Correspondingly, ensuring that the marine life is not disturbed due to improper waste management will also contribute in preserving quality of water.

About 70% of our planet consists of water, and if this water is contaminated in any form, it will be as good as not having any water to support life on Earth.

Land Conservation: Conserving land means promoting afforestation and discouraging deforestation for material benefit.
This will help promote other life forms to survive and help to maintain balance in the eco system.

Second, improving the quality of soil, most of the health concerns today are due to poor quality of food.

The landfills and degradation of land and agricultural fields is resulting in poor quality of crops leading to major health concerns.

The need of the hour is to manage our waste using 4Rs’ – REFUSE, REDUCE, REUSE, RECYCLE and UPCYCLE.
Upcycle is a new concept wherein old, used material is modified and a new product is created to share with needy/interested people.

Segregating the waste at source should become a part of our life in order to manage waste generation.

Segregating dry waste, wet waste, medical waste, E waste etc.

at source will make the waste management easier.

Energy Conservation: We use a lot of non-renewable sources of energy to fulfil our daily needs.
Conservation of Energy means to conserve these resources and use alternative sources of energy to meet our needs such as wind, solar, wave energy.

Using these means of energy will promote sustainable living and will ensure that other resources are available for future generation use.
Using Air conditioner with doors closed, not keeping the door of refrigerator open for too long, keeping the lights and fans switched off while not in use, switching off main plugs(power) of TV, computer and other gadgets, using public transport or carpooling etc.

are some practices that we can adopt in our daily life to conserve energy.
GREEN ECONOMY AND ITS IMPORTANCE: Collins’ English Dictionary defines Green Economy as Biological economy that is concerned with renewable energy, green buildings, clean transportation, water, waste and land management.

This would mean that without compromising on the ecological aspects we create options that promote the economy.

According to UNEP (United Nations Environment Program) a green economy is defined as low carbon, resource efficient and socially inclusive.
In a green economy, growth in employment and income are driven by public and private investment into such economic activities, infrastructure and assets that allow reduced carbon emissions and pollution, enhanced energy and resource efficiency, and prevention of the loss of biodiversity and ecosystem services.

These green investments need to be enabled and supported through targeted public expenditure, policy reforms and changes in taxation and regulation.
The Green Economy provides a macro-economic approach to sustainable economic growth with a central focus on investments, employment and skills.

Green Economy will help maintaining resources for present use as well as for future generation while also ensuring that more employment and investment options are created to promote economic growth of the country.

A green economy will be future ready.


A green economy will observe less health concerns and promote healthy life style with use of best technology to grow.

3 Green Skill X Such kind of economy will be self-dependent and self-reliant.

But it will take effort at each level to build such an economy.
Sources: https://www.unenvironment.org/regions/asia-and-pacific/regional-initiatives/supporting-resource- efficiency/green-economy http://www.economicsdiscussion.net/india/ecological-imbalance-in-india-5-main-factors/19125 Activity for students  Observe some practices at your home.

Identify an area where you can improve and implement any of the 4 R and 1 U.

 Share the measures taken by you and benefits you saw of the same.
 Students can discuss and find out better eco-friendly solutions for the activities they have chosen individually at their homes.

4 Green Skill X