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Education (Pastoral Care) Amendment Bill Government Bill As reported from the Education and Workforce Committee Commentary Recommendation The Education and Workforce Committee has examined the Education (Pastoral Care) Amendment Bill and recommends that it be passed with the amendments shown.

Introduction The bill would amend the Education Act 1989 to enable the Minister of Education to issue a code of practice applying to the pastoral care of domestic tertiary students.
The code would be mandatory for all tertiary education providers.

The bill would also carry over the existing power of the Minister to issue a code of practice applying to the pastoral care of international students.

The bill would enable the Minister to issue an interim code for the pastoral care of domestic tertiary students for the 2020 year.

The bill would set out arrangements relating to code administration, monitoring, com- pliance and enforcement, offences and penalties, and dispute resolution.
Notably, the bill would create an offence for breaches of any code resulting in serious harm or the death of a student.

The bill would also create a pecuniary penalty for serious breaches of any code.

Currently, providers of education to international students must sign up to the Educa- tion (Pastoral Care of International Students) Code of Practice 2016.

They are referred to in the bill as “signatory providers”, and only signatory providers can enrol international students.
There is currently no code that applies to the pastoral care of domestic tertiary stu- dents.

A voluntary code of practice for tertiary student accommodation was created in 2004, but has not been regularly reviewed or updated.

184—2 2 Education (Pastoral Care) Amendment Bill Commentary The codes of practice that could be established under this bill would apply to domes- tic tertiary students and international students.
The codes would not apply to domestic school students, who are covered by other existing protections.

The bill would enable the Minister to issue a code covering all domestic tertiary stu- dents, regardless of whether the students are in student accommodation.

However, the Minister would have the ability to decide on the focus of a code, such as limiting the application of the code to student accommodation.
National Party members are concerned about the lack of detail in regard to the increased cost that the additional regulation could put on students and parents.

Proposed amendments This commentary covers the main amendments we recommend to the bill as intro- duced.

We do not discuss minor or technical amendments.


We note, however, that we pro- pose making a technical amendment to the definition of “signatory provider” in new section 238D to clarify that this refers to an education provider that is a signatory to a code of practice for the pastoral care of international students.

Providers that are not signatory providers cannot enrol international students.

New Part 18A Clause 4 of the bill would replace the existing Part 18A of the Education Act with new Part 18A.
We recommend several changes to the new sections proposed in this clause.

Interpretation of “serious harm” As introduced, new section 238D would define some of the terms used throughout new Part 18A, including the definition of “serious harm”.

The definition of “serious harm” would be relevant to determining whether an offence has been committed under new section 238S.
That new section (which we discuss later) would make it an offence for a provider to commit a breach of an applicable code without reasonable excuse where the breach results in serious harm to (or the death of) a student.
As introduced, the definition of “serious harm” in relation to a domestic tertiary stu- dent or an international student means “an event or circumstances that seriously and detrimentally affect the safety or well-being of the student, including (but not limited to) a physical injury or illness that requires immediate treatment (other than first aid), hospitalisation, or medical, psychological, or psychiatric intervention”.
We think that this definition should be amended to remove reference to the types of treatments or interventions that might be required.

Whether or not an injury or illness has required treatment or medical intervention should not be what decides whether serious harm has occurred.
Commentary Education (Pastoral Care) Amendment Bill 3 We also think the words “safety or well-being of the student” should be replaced with “ongoing welfare” to make it clear that harms with minor or no ongoing effects for students are not intended to be covered by the definition of “serious harm”.
We recommend that “serious harm” be defined as “an event or circumstances that ser- iously and detrimentally affect the ongoing welfare of the student, including (but not limited to) physical injury, physical illness, or mental illness”.

We recommend amending new section 238D accordingly.
Clarifying that there can be a single code for domestic tertiary and international students The bill as introduced would enable the Minister of Education to issues codes to cover domestic tertiary students and international students.

We recommend amending new section 238G(1) by inserting new paragraph (c) to clarify that the Minister could choose to issue a single code that provides a framework for the pastoral care of both domestic tertiary students and international students.
We also recommend a consequential amendment in new section 238H(1).

We note that a single code would likely distinguish between domestic tertiary stu- dents and international students due to the differing challenges of those students’ experiences.

Purpose of the codes In the bill as introduced, new section 238G(2) states the purposes of any codes that are created.
The purposes would be to support the Government’s objectives for educa- tion by requiring providers (as defined in the bill) to “take all reasonable steps to pro- tect” both domestic tertiary and international students.

The word “protect” reflects the current purpose for which a pastoral care code for international students may be issued by the Minister under section 238F(1A) of the Act.

Currently, such a code can only apply to international students, not to domestic tertiary students.
We recognise that international students are more vulnerable than domestic tertiary students due to linguistic, cultural, and societal differences.

Therefore, a higher level of pastoral care would be expected for international students.

To reflect this difference, we recommend amending new section 238G(2)(a) to require providers to take all reasonable steps to “maintain the well-being” of domestic tertiary students, rather than to “protect” them.
We support maintaining the purpose of any pastoral code for international students as being to “protect” international students, reflecting the higher level of pastoral care required.

Requiring consultation before a code is issued We believe that the bill should include a specific requirement for the Minister, before issuing a code, to consult those stakeholders the Minister considers likely to be 4 Education (Pastoral Care) Amendment Bill Commentary affected by the code.
They must include representatives of students, parents, provid- ers, signatory providers, and the staff of providers and signatory providers, as well as the Privacy Commissioner.

Therefore, we recommend inserting new subsection (4A) into new section 238G.

This would not apply to an interim code, as set out in new clause 26(4) of new Part 9 of the Schedule.
Student consent for inspections by the code administrator Subsections (5) to (7) of proposed new section 238H in the bill as introduced specify that a code administrator (or a delegate approved by the Minister) could enter the room or sleeping area of a student at student accommodation in certain circum- stances.

They must believe on reasonable grounds that it is necessary for monitoring or investigating compliance with the relevant code.
They must also give prior notice, explain the purpose of the entry, and the student must be present during the entry or inspection.

We propose that at least 24 hours’ prior notice should be required before entry by the code administrator is permitted.

We also propose that the student’s consent must be obtained, unless it is unreasonable to do so in the circumstances.

The student should only need to be present if their consent for entry and inspection is conditional on being present.
We recommend amending new section 238H(7) and inserting new subsection 7A to reflect these changes.

We note that this new section only relates to entry or inspections by the code adminis- trator (or their delegate).

It does not replace any entry or inspection provisions in con- tracts between students and accommodation providers.

Importantly, it is not intended to cover or restrict entries relating to emergency or welfare checks.
Privacy rights We considered concerns about potential breaches of the rights of young people that this bill seeks to protect, those being in tertiary accommodation.

In particular, we heard from the Privacy Commissioner on this issue.

This bill would not override the Privacy Act.

Quality improvement notices Proposed new section 238I would enable a code administrator to issue a quality improvement notice to a provider, setting out concerns about the provider’s systems, practices, training, or procedures.
If the code administrator thinks that the provider has not complied with the notice after a set period of time, it could impose sanctions.

Those sanctions could include imposing restrictions on enrolment.

We consider that quality improvement notices issued by the code administrator should be limited to a provider’s obligations under the applicable code.
Therefore, we recom- mend amending new section 238I(1) to clarify that a quality improvement notice may Commentary Education (Pastoral Care) Amendment Bill 5 require a provider to do, or refrain from doing, a particular thing in relation to the pro- vider’s obligations under a code.

This would be consistent with the compliance notice provisions under proposed new section 238J, which relates to signatory providers’ obligations.
Dispute resolution scheme Proposed new section 238M would establish a student contract dispute resolution scheme.

The scheme could be used to resolve contractual and financial disputes between students and providers.

Under subsection 5, a student claimant could lodge a contractual or financial dispute if a provider had not tried to resolve the dispute, or had not resolved it to the student’s satisfaction.

We consider that there should be a limitation period for disputes to be raised.
We rec- ommend amending new section 238M by inserting new subsection 5A to require a student to lodge a dispute for resolution no later than 7 years after the date of the act or omission causing the dispute.

We consider 7 years appropriate, and note that it is consistent with the required retention period for university student records under the Public Records Act 2005.
Offences and penalties The bill would make it a criminal offence, under new section 238S, if a provider with- out reasonable excuse breached an applicable code, and that breach resulted in serious harm to, or the death of, a student.

We note this would not be a strict liability offence.

If convicted, the provider would be liable to a fine up to $100,000.

Under new section 238T, the bill would also, separate to the offence above, create a civil pecuniary penalty of up to $100,000.
Under new section 238T(1), if the code administrator considered that there had been a serious breach of a code, it could make an application to a court.

The court would determine whether there was a serious breach of “the regulatory requirements set out in the applicable code”.

We note that the criminal offence and civil pecuniary penalty provisions are mutually exclusive: a provider cannot be convicted or held liable for both in relation to the same matter.
We recommend two changes to proposed new section 238T (which is about the pecu- niary penalty).

First, we think that a court should be able to consider a “reasonable excuse” defence when determining whether a party was liable for a serious breach of the code.

We rec- ommend amending new section 238T(1) by inserting the words “without reasonable excuse”.

Second, we recommend amending new section 238T(1) to remove reference to “regu- latory requirements” set out in the code.
We think the subsection would be clearer simply referring to a breach of “the applicable code”.

We note that what constitutes a serious breach of a code would be determined by the court.
6 Education (Pastoral Care) Amendment Bill Commentary Transitional provisions We recommend amending clause 5 of the bill, clause 27 in new Part 9 of Schedule 1, so that the offence and penalty provisions for the code covering international students come into effect when an interim code for domestic tertiary students is issued.

This would ensure that the offence and penalty provisions for both domestic tertiary stu- dents and international students would come into effect at the same time.
We also recommend inserting new subclause (5A) to clause 26 in new Part 9 of Schedule 1, to make clear the provisions of the bill not expressly removed by the Schedule apply to an interim code.

Commencement date We recommend changing the commencement date of the bill in clause 2 from 1 December 2019 to the day after the date of Royal assent.
Commentary Education (Pastoral Care) Amendment Bill 7 Appendix Committee process The Education (Pastoral Care) Amendment Bill was referred to the committee on 17 October 2019.

The closing date for submissions was 1 November 2019.

We received and considered 22 submissions from interested groups and individuals.

We heard oral evidence from 11 submitters and the Privacy Commissioner.

We also received information from the Tertiary Education Commission.
We received corres- pondence from the Regulations Review Committee.

We received advice from the Ministry of Education and the New Zealand Qualifica- tions Authority (NZQA).
Committee membership Dr Parmjeet Parmar (Chairperson) Simeon Brown Hon Clare Curran Hon Nikki Kaye Marja Lubeck Denise Lee Jo Luxton Mark Patterson Chlöe Swarbrick Jan Tinetti Nicola Willis Education (Pastoral Care) Amendment Bill Key to symbols used in reprinted bill As reported from a select committee text inserted by a majority text inserted unanimously text deleted unanimously Hon Chris Hipkins Education (Pastoral Care) Amendment Bill Government Bill Contents 1 2 3 4 Title Commencement Principal Act Part 18A replaced Part 18A Pastoral care of students 238D Interpretation Enrolment of international students 238E 238F Signatory providers may enrol persons as international students Providers must enrol persons as international students in certain circumstances Pastoral care of domestic and international students 238G 238H Pastoral care codes of practice Code administrators Compliance 238I 238J 238K 238L Quality improvement notices Compliance notices Providers and signatory providers to comply with notices Sanctions for breach of code Dispute resolution 238M Student contract dispute resolution scheme established 238N Cap on amount to be paid 184—2 Page 2 2 2 2 2 4 4 4 6 8 8 9 9 10 11 1 cl 1 Education (Pastoral Care) Amendment Bill 238O 238P District Court to enforce DRS Rules of student contract dispute resolution scheme Export education levy 238Q 238R Export education levy How export education levy may be applied Offences and penalties 238S Offence relating to breach of code resulting in serious harm to or death of students Pecuniary penalty relating to breach of code Relationship between offences and penalties 238T 238U Schedule 1 amended Schedule New Part 9 inserted into Schedule 1 The Parliament of New Zealand enacts as follows: 11 11 12 12 14 14 14 15 16 Title This Act is the Education (Pastoral Care) Amendment Act 2019.
Commencement This Act comes into force on 1 December 2019 on the day after the date of Royal assent.

5 Principal Act This Act amends the Education Act 1989 (the principal Act).
5 1 2 3 4 Part 18A replaced Replace Part 18A with: Part 18A Pastoral care of students 238D Interpretation In this Part, unless the context otherwise requires,— code means a code of practice issued under section 238G code administrator means the person or agency appointed under section 238H(1) domestic tertiary student means an individual— (a) who is— (i) a New Zealand citizen; or 2 10 15 20 Education (Pastoral Care) Amendment Bill cl 4 (ii) (iii) the holder of a residence class visa granted under the Immigration Act 2009 who satisfies the criteria (if any) prescribed by regula- tions made under section 2(4); or a person of a class or description of persons required by the Min- ister, by notice in the Gazette, to be treated as if they are not inter- national students; and 5 (b) who is a tertiary student enrolled at a provider an institution or a regis- tered establishment DRS operator means a person or an agency appointed under section 238M(4)(a) DRS rules means the rules made under section 238P international student means an individual— (a) who is enrolled, or is proposed to be enrolled, at a signatory provider; and (b) who is not a domestic tertiary student international student means an individual who is not a domestic student 10 15 provider means a person or body that is,— (a) (b) in respect of international students, a registered school, an institution, or a registered establishment; or in respect of domestic tertiary students and international students,—, an institution or a registered establishment 20 (i) (ii) an institution within the meaning of section 159; or a private training establishment registered under section 233 serious harm, in relation to a domestic tertiary student or an international stu- dent, means an event or circumstances that seriously and detrimentally affect the safety or well-being of the student, including (but not limited to) a physical injury or illness that requires immediate treatment (other than first aid), hospi- talisation, or medical, psychological, or psychiatric
 intervention ongoing wel- fare of the student, including (but not limited to) physical injury, physical ill- ness, or mental illness 25 30 signatory provider means a provider that is a signatory to a code a code issued under section 238G(1)(b) or (c) student accommodation means premises that are exempt under section 5B of the Residential Tenancies Act 1986 student claimant, in relation to a provider or signatory provider, means a per- son who— 35 (a) is a domestic tertiary student or an international student enrolled by the provider or signatory provider; or 3 cl 4 Education (Pastoral Care) Amendment Bill (b) (c) is a former domestic tertiary student or international student enrolled by the provider or signatory provider; or intends to be, or is in the process of being, enrolled by the provider or signatory provider as a domestic tertiary student or an international stu- dent 5 student contract dispute resolution scheme or DRS means the student con- tract dispute resolution scheme established by section 238M.
Enrolment of international students 238E Signatory providers may enrol persons as international students (1) A provider may enrol a person as an international student or continue to have an international student enrolled, as long as the provider is a signatory provider.
10 (2) A provider may not enrol a person as an international student or continue to have an international student enrolled, or provide educational instruction for the person, if the provider— (a) (b) (c) is not a signatory provider; or is removed as a signatory provider under section 238L; or ceases to be a signatory provider for any other reason provided in the code.
(3) A provider or signatory provider that is subject to a sanction under section 238L(1) may continue to have international students enrolled and may provide educational instruction to those students, but only to the extent permitted by the sanction.
15 20 238F Providers must enrol persons as international students in certain circumstances A provider must enrol a person as an international student if the person is not a domestic tertiary student and the provider— 25 (a) provides the person with educational instruction for more than 2 weeks; or (b) accepts tuition fees from the person.
Pastoral care of domestic and international students 30 238G Pastoral care codes of practice (1) The Minister may issue— (a) (b) a code of practice that provides a framework for the pastoral care of domestic tertiary students: a code of practice that provides a framework for the pastoral care of international students.

: 35 4 Education (Pastoral Care) Amendment Bill cl 4 (c) a code that provides a framework for the pastoral care of domestic terti- ary students and international students.
(2) The purpose of the a code— (a) for in respect of domestic tertiary students is to support the Govern- ment’s objectives for the education of domestic tertiary students by— 5 (i) (ii) requiring providers to take all reasonable steps to protect maintain the well-being of domestic tertiary students; and ensuring, so far as is possible, that domestic tertiary students have a positive experience that supports their educational achievement: (b) for in respect of international students is to support the Government’s objectives for international education by— 10 (i) (ii) requiring providers to take all reasonable steps to protect inter- national students; and ensuring, so far as is possible, that international students have in New Zealand a positive experience that supports their educational achievement.
15 (3) The scope of the a code— (a) for in respect of domestic tertiary students is to prescribe, alongside other quality assurance prescribed by this Act,— (i) (ii) outcomes sought from providers for their domestic tertiary stu- dents; and 20 key processes required of providers to support the well-being, achievement, and rights of domestic tertiary students: (b) for in respect of international students is to prescribe, alongside other quality assurance prescribed by this Act,— 25 (i) (ii) outcomes sought from providers for their international students; and key processes required of providers to support the well-being, achievement, and rights of international students.
(4) Without limiting subsections (1) to (3), a code may include provisions for 1 30 or more of the following purposes: (a) (b) despite anything in the Public Finance Act 1989, requiring providers to indemnify the code administrator: providing for any other matters contemplated by this Part, necessary for its administration, or necessary for giving it full effect.
35 (4A) Before issuing a code, the Minister must consult— (a) those parties that the Minister considers likely to be affected by the code, including representatives of students, parents, providers, signatory pro- viders, and the staff of providers and signatory providers; and 5 cl 4 Education (Pastoral Care) Amendment Bill (b) the Privacy Commissioner.
(5) The A code— (a) (b) for in respect of domestic tertiary students is binding on all providers: for in respect of international students is binding on all signatory provid- ers.
5 (6) A code— (a) may make different provisions in relation to students under the age of 18 years and in relation to students aged 18 years or over: (b) must be published on an Internet site maintained by or on behalf of the Ministry: (c) is a disallowable instrument, but is not a legislative instrument, for the purposes of the Legislation Act 2012 and must be presented to the House of Representatives under section 41 of that Act.
Compare: 2015 No 70 s 191(4) 238H Code administrators (1) The Minister may, by notice in the Gazette, appoint a person or an agency to be responsible for— (a) administering— (i) (ii) (iii) the code for domestic tertiary students: the code for international students; or: the code for domestic tertiary students and international students; and (b) administering both 2 or more of the codes.
(2) When appointing a code administrator, the Minister must have regard to the knowledge, skills, or experience of the person or agency.
(3) The functions of the code administrator are,— (a) in the case of international students,— (i) to receive applications from providers seeking to become signa- tory providers; and (ii) to assess those applications against— (A) (B) the criteria stated in a code; and the purpose stated in section 238G(2) and the scope sta- ted in section 238G(3); and 10 15 20 25 30 (iii) to allow or decline to allow applicants to become signatory pro- viders in accordance with those assessments; and 35 (c) in the case of domestic tertiary students and international students,— 6 Education (Pastoral Care) Amendment Bill cl 4 (i) to monitor and investigate the extent to which providers comply with a code— (A) (B) following a process prescribed by a code; and in close collaboration with education quality assurance authorities; and 5 (ii) (iii) to issue to providers notices under section 238I or 238J; and to impose on providers sanctions for breaches of a code and fail- ure to comply with notices under section 238I or 238J.
(4) A code administrator may allow an applicant to become a signatory provider unconditionally, or subject to any written conditions made known to the appli- cant at the time the code administrator informs the applicant that the applicant is allowed to become a signatory provider.
10 (5) A code administrator may, in accordance with the requirements of the applic- able code,— enter any student accommodation and inspect the premises and facilities: 15 (a) (b) (c) inspect, and make and remove copies of, any information relating to the management of the student accommodation: ask any person at any student accommodation to make or provide state- ments, in whatever form or manner is reasonable in the circumstances, about any matter relating to the safety of students who board at the stu- dent accommodation.
(6) A code administrator may exercise the powers in subsection (5) only for the purposes of monitoring or investigating compliance with the relevant code.
(7) A code administrator may not enter or inspect the room or sleeping area of a student accommodated at any student accommodation unless— (a) (b) (c) (b) (c) the code administrator believes on reasonable grounds that the entry or inspection is necessary for the purposes specified in subsection (6); and prior notice of the entry or inspection is given to the student, and the pur- pose of the entry or inspection is explained; and 30 the student is present during the entry or inspection.
the code administrator gives the student at least 24 hours’ written notice of the intended entry or inspection that explains the purpose of the entry or inspection; and the student consents to the entry or inspection, and the student is present during the entry or inspection if being present is a condition of the con- sent.

35 (7A) Subsection (7)(c) does not apply if obtaining the student’s consent is unrea- sonable in the circumstances.
7 20 25 cl 4 Education (Pastoral Care) Amendment Bill (8) A code administrator may, with the Minister’s prior written approval and sub- ject to any conditions that the code administrator or the Minister thinks fit, delegate any or all of the functions, duties, and powers specified in this section to another person or agency (having regard to their knowledge, skills, or experience).
Compliance 238I Quality improvement notices (1) A code administrator may issue a quality improvement notice to a provider that requires the provider to do, or refrain from doing, a particular thing in relation to the provider’s obligations under a code.
(2) The notice must— (a) (b) (c) set out any concerns the administrator has about the provider’s systems, practices, training, or procedures; and specify the time within which the provider is expected to address the administrator’s concerns (which must be a reasonable time, having regard to the nature and complexity of the action required); and specify the possible consequences of a failure to comply with a quality improvement notice.
5 10 15 (3) (4) The code administrator may publish the notice, or a summary of it, in a manner designed to give public notice of it.

20 The code administrator may, before the expiry of the time or period referred to in subsection (2)(b), extend the time or period, and in that case the time or period as extended becomes the time or period within or during which the notice must be complied with.
Compare: 1992 No 55 s 11C 238J Compliance notices 25 (1) A code administrator may issue a compliance notice to a signatory provider that requires the signatory provider to do, or refrain from doing, a particular thing in relation to— (a) (b) the signatory provider’s obligations as a signatory to a code; or 30 the signatory provider’s conditions of approval as a signatory to a code.
(2) A notice under subsection (1) may specify the manner in which a thing must be done or the manner in which the consequences of a thing must be rectified.
(3) The notice must be in writing and must— (a) (b) state the date on which it is issued; and 35 if it requires the signatory provider to take any action, state a time on or before which, or a period within which, the signatory provider must take the action; and 8 Education (Pastoral Care) Amendment Bill cl 4 (4) (5) (c) state the consequences or possible consequences of non-compliance with the notice.
The code administrator may publish the notice, or a summary of it, in a manner designed to give public notice of it.

The code administrator may, before the expiry of the time or period referred to in subsection (3)(b), extend the time or period, and in that case the time or period as extended becomes the time or period within or during which the notice must be complied with.
5 238K Providers and signatory providers to comply with notices (1) A provider must comply with a quality improvement notice issued under sec- 10 tion 238I.

(2) A signatory provider must comply with a compliance notice issue under sec- (3) (4) tion 238J.
If, in a code administrator’s opinion, a provider or signatory provider does not comply with the relevant notice, the code administrator may (as the code administrator sees fit) impose sanctions against the provider or signatory pro- vider under section 238L.
The code administrator may not act under subsection (3) until the later of the following: 15 (a) (b) 10 working days after the date on which the quality improvement notice or compliance notice was issued: 20 the expiry of any time or period of a kind referred to in section 238I(2)(b) or 238J(3)(b).

(5) This section and sections 238I and 238J do not limit or affect section 238L.
25 238L Sanctions for breach of code (1) If satisfied that a provider or signatory provider has breached the relevant code or failed to comply with a notice under section 238I or 238J, a code admin- istrator may,— (a) (b) in the case of signatory providers, impose new, or amend or revoke any existing, conditions on the signatory provider’s approval as a signatory provider: in the case of providers and signatory providers, impose limitations on the provider’s or the signatory provider’s power to enrol students.
(2) If satisfied that a signatory provider has not complied with a sanction imposed under subsection (1) or a notice under section 238I or 238J, a code administrator may remove the signatory provider as a signatory provider.

30 35 9 cl 4 Education (Pastoral Care) Amendment Bill Dispute resolution 238M Student contract dispute resolution scheme established (1) (2) (3) (4) This section establishes a student contract dispute resolution scheme (the DRS).
The purpose of the DRS is to resolve contractual and financial disputes between students (and former and prospective students) and providers or signa- tory providers.

5 Every provider or signatory provider that enrols, intends to enrol, or has enrol- led students is subject to and must (in relation to any contractual or financial dispute with a student or a former or prospective student) comply with the rules of the DRS prescribed under section 238P.
The Minister— 10 (a) may, by notice in the Gazette, appoint 1 or more persons or agencies to be responsible for administering the DRS; and (b) must take reasonable steps to ensure that there is at all times a person or 15 an agency appointed to be responsible for administering the DRS; and (c) may impose any conditions on the appointment that the Minister thinks fit.
(5) A student claimant may lodge with the DRS operator for resolution under the DRS any contractual or financial dispute with a provider or signatory provider, but only if— (a) the provider or signatory provider has been given an opportunity to resolve the dispute, but the student claimant is not satisfied with the process, or outcome, or both; or (b) the provider or signatory provider— (i) (ii) has not tried to resolve the dispute; or has refused to try to do so.
(5A) However, a student may not lodge a dispute for resolution under subsection (5) later than 7 years after the date of the act or omission on which the dispute is based.

(6) The resolution of a dispute is binding on all parties to the dispute if— (a) (b) it is the outcome of an adjudication of the dispute by or on behalf of the DRS operator; or it is produced by a mediation undertaken by or on behalf of the DRS operator whose outcome the parties to the dispute have agreed will be binding.
(7) The DRS operator— 20 25 30 35 10 Education (Pastoral Care) Amendment Bill cl 4 (a) may charge fees to a student claimant or the provider concerned, or both, (b) according to the rules of the DRS prescribed under section 238P; but (despite those rules) may in its absolute discretion partially or com- pletely exempt any person, or persons of a particular description, from the payment of fees.
5 238N Cap on amount to be paid In resolving any dispute, the DRS operator— (a) may not require a provider or signatory provider to pay to a student claimant in relation to any particular claim any amount exceeding $200,000; but 10 (b) may charge the provider fees in addition to any amount required to be paid.
238O District Court to enforce DRS (1) The District Court may,— (a) (b) on the application of a student claimant or the DRS operator, make an order requiring a provider or signatory provider to comply with the rules of the DRS or to give effect to any resolution that is binding under sec- tion 238M(6); or on the application of the provider or signatory provider or the DRS oper- ator, make an order requiring a student claimant to give effect to any resolution that is binding under section 238M(6).
If an order (or part of an order) requiring the provider or signatory provider to comply with the resolution requires the provider or signatory provider to pay any sum of money to any person, that order (or part) may be enforced as if it were a judgment by the District Court for the payment of that sum of money to that person.
If the District Court is satisfied that the terms of the resolution of a dispute by the DRS operator are manifestly unreasonable, the court may modify the reso- lution before giving effect to it.

15 20 25 (2) (3) (4) Subsection (3) overrides subsections (1) and (2) and section 238M(6).

30 238P Rules of student contract dispute resolution scheme (1) (2) (3) The Governor-General may, by Order in Council made on the recommendation of the Minister, make rules for the functioning and administration of the DRS.
Before recommending that an order be made, the Minister must consult any relevant bodies and sector representatives that the Minister thinks appropriate.

35 The rules may prescribe fees, or a means by which fees can be calculated or ascertained.
11 cl 4 Education (Pastoral Care) Amendment Bill Export education levy 238Q Export education levy (1) The Governor-General may, by Order in Council made on the recommendation of the Minister, make regulations imposing an export education levy on signa- tory providers who receive tuition fees from international students enrolled with them.
(2) Without limiting subsection (1), regulations made under this section must— (a) (b) (c) (d) prescribe the amount or the method for calculating the amount (or both) of export education levy payable by individual signatory providers, and may prescribe different amounts, or different methods of calculating the amounts, payable by different classes of signatory provider; and prescribe when the levy, or any part of the levy, is payable; and designate an agency to administer the levy and, if that agency is the Min- istry, the regulations may authorise the Ministry to delegate all or speci- fied aspects of the levy’s collection and use to another body; and require a signatory provider to supply, on request by the agency respon- sible for the administration of the levy, information about student num- bers or any other matter that is necessary to determine or verify the amount of levy payable by the signatory provider.
5 10 15 (3) Before recommending that an order be made, the Minister must consult signa- tory providers.
20 238R How export education levy may be applied (1) Export education levy funds may be applied for the following purposes: (a) the development, promotion, and quality assurance of the export educa- tion sector, which may include (without limitation)— 25 (i) professional and institutional development; and (ii) marketing; and (iii) (iv) (v) implementation of scholarship schemes; and research, and resource development; and support (financial or otherwise) of other bodies engaged in the development, promotion, or quality assurance of the export educa- tion sector: (b) (c) (d) (e) the making of payments as set out in subsections (2) and (3): the administration and audit of the code for in respect of international students: the funding of the cost of the operation of the DRS established by sec- tion 238M that is attributable to international students: the general administration of the levy and associated purposes.
30 35 12 Education (Pastoral Care) Amendment Bill cl 4 (2) Subsection (3) applies if— (a) an international student is or was enrolled with a private training estab- lishment or a private school for a course of study or training; and (b) (c) at the time of the international student’s enrolment, the private training establishment held a current registration under Part 18, or the private school held a current registration under section 35A; and 5 the private training establishment or private school has not, cannot, or will not provide, in whole or in part, the course of study or training.
(3) If this subsection applies, the levy funds may be used for any of the following purposes: 10 (a) to make payment to any person to ensure the reimbursement of the stu- dent, in whole or in part, for tuition fees or for any payment other than tuition fees made by or on behalf of that student to the private training establishment or private school in respect of the student’s course of study or training if, and to the extent that,— (i) (ii) the private training establishment or private school has not refun- ded the tuition fees or other payment; and the agency responsible for the administration of the levy approves the reimbursement of the student as necessary and appropriate in the circumstances: (b) with the approval of the Minister, to reimburse the Crown for any sum provided by the Crown and paid to any person to ensure the reimburse- ment of the student, in whole or in part, for tuition fees or for any other payment made by or on behalf of that student to the private training establishment or private school in respect of the student’s course of study or training if, and to the extent that,— (i) (ii) the private training establishment or private school had not refun- ded the tuition fees or other payment; and the agency responsible for the administration of the levy approved the reimbursement of the student as necessary and appropriate in the circumstances: (c) with the approval of the Minister, to reimburse, in whole or in part, the agency responsible for the administration of the levy, or any Crown entity, for— 15 20 25 30 (i) (ii) costs incurred by that agency or Crown entity in placing the stu- dent with an alternative provider; or 35 other costs incurred by that agency or Crown entity as a direct result of the private training establishment or private school not providing the course of study or training.
13 cl 4 (4) Education (Pastoral Care) Amendment Bill Levy funds must be kept in a separate bank account that is used only for the purposes of the levy.
(5) As soon as practicable after 1 July in each year, the agency responsible for the administration of the levy must present to the Minister an annual report on the administration of the levy, which must include audited financial statements pre- pared in accordance with generally accepted accounting practice, and the Min- ister must present a copy of the report to the House of Representatives.
(6) The amount of levy payable by a provider under regulations made under this section is a debt due to the Crown and may be recovered in any court of com- petent jurisdiction.
5 10 Offences and penalties 238S Offence relating to breach of code resulting in serious harm to or death of students (1) A provider or signatory provider commits an offence if— (a) (b) the provider or signatory provider, without reasonable excuse, breaches the applicable code; and 15 the breach results in serious harm to or the death of 1 or more of its stu- dents.

(2) A provider who commits an offence against this section is liable on conviction to a fine not exceeding $100,000.
238T Pecuniary penalty relating to breach of code (1) On the application of a code administrator, a court may order a provider or sig- natory provider to pay to the Crown any pecuniary penalty that the court deter- mines to be appropriate if the court is satisfied that the provider or signatory provider has, without reasonable excuse, committed a serious breach of the regulatory requirements set out in the applicable code.

(2) The amount of any pecuniary penalty may not exceed $100,000.
238U Relationship between offences and penalties (1) Once criminal proceedings against a person provider or signatory provider for an offence under section 238S are determined, the High Court a court may not order the person provider or signatory provider to pay a pecuniary penalty under section 238T in respect of the conduct, events, transactions, or other matters that were the subject of the criminal proceedings.
(2) Once civil proceedings against a person provider or signatory provider for a pecuniary penalty under section 238T are determined, the person provider or signatory provider may not be convicted of an offence under section 238S in respect of the conduct, events, transactions, or other matters that were the sub- ject of the civil proceedings.
20 25 30 35 14 Education (Pastoral Care) Amendment Bill cl 5 (3) Any uncompleted proceedings for an order under this Act that a person pro- vider or signatory provider pay a pecuniary penalty must be stayed if criminal proceedings are started or have already been started against the person provider or signatory provider for the same act or omission, or substantially the same act or omission, in respect of which the pecuniary penalty order is sought.
5 Compare: 1986 No 5 s 79B 5 Schedule 1 amended In Schedule 1, after Part 8, insert the Part 9 set out in the Schedule of this Act.
15 Schedule Education (Pastoral Care) Amendment Bill Schedule New Part 9 inserted into Schedule 1 s 5 Part 9 Provisions relating to Education (Pastoral Care) Amendment Act 2019 5 26 (1) (2) Transitional provision relating to code for domestic tertiary students This clause— (a) (b) applies to providers that enrol domestic tertiary students; and applies despite the provisions of Part 18A (as substituted by the Educa- tion (Pastoral Care) Amendment Act 2019).
10 The Minister may, on or after 1 December 2019 the commencement of this clause and before 1 January 2021, issue an interim code for domestic tertiary students.

(3) An interim code issued under subclause (2) expires on 1 January 2021.

(4) Despite anything in this Act (as amended by the Education (Pastoral Care) Amendment Act 2019) or any other enactment, the Minister is not required to consult any interested or affected persons or bodies in respect of the content or issuing of an interim code.
(5) Until an interim code for domestic tertiary students is issued under subclause (2) or a code for in respect of domestic tertiary students is issued under this Act (as amended by the Education (Pastoral Care) Amendment Act 2019), the pro- visions in Part 18A, as they stood immediately before the commencement of this clause, continue to apply.

(5A) An interim code issued under subclause (2) is to be treated as a code issued under this Act (as amended by the Education (Pastoral Care) Amendment Act 2019).
If an interim code is issued, it Despite subclause (5A), an interim code is not subject to the DRS set out in— (6) 15 20 25 (a) (b) this Act as it stood immediately before the commencement of this clause; or 30 Part 18A (as substituted by the Education (Pastoral Care) Amendment Act 2019).

Terms used in this clause and defined in section 238D (as substituted by the Education (Pastoral Care) Amendment Act 2019) have the same meanings as in that section.
35 (7) 16 Education (Pastoral Care) Amendment Bill Schedule 27 Transitional provision relating to code for in respect of international students (1) This clause— (a) (b) applies to signatory providers that enrol international students; and applies despite the provisions of Part 18A (as substituted by the Educa- tion (Pastoral Care) Amendment Act 2019).
(2) Until a code for international students is issued under this Act (as amended by the Education (Pastoral Care) Amendment Act 2019), Part 18A and the code for international students, as they stood immediately before the commencement of this clause, continue to apply.
(3) However, the Minister may, on or after 1 December 2019 and before 1 Janu- ary 2021, amend the code for international students under Part 18A (as sub- stituted by the Education (Pastoral Care) Amendment Act 2019) as if the code had been made under that Part.
(4) (3A) Part 18A (as substituted by the Education (Pastoral Care) Amendment Act 2019) applies to any code in respect of international students issued under Part 18A (as it stood immediately before the commencement of this clause) as if the code were made under Part 18A (as substituted by the Education (Pastoral Care) Amendment Act 2019).
The provisions of Despite subclause (3A), Part 18A, (as they it stood imme- diately before the commencement of this clause,) continues to apply for the purposes of concluding any proceedings commenced before the commence- ment of this clause, and the fine and pecuniary penalty set out in sections 238S and 238T are unavailable.

Terms used in this clause and defined in section 238D (as substituted by the Education (Pastoral Care) Amendment Act 2019) have the same meanings as in that section.
(5) 14 October 2019 17 October 2019 Legislative history Introduction (Bill 184–1) First reading and referral to Education and Workforce Committee Wellington, New Zealand: Published under the authority of the House of Representatives—2019 17