Source document: https://docs-lawep.s3.us-east-2.amazonaws.com/1697803079460.pdf (India)
CWC Employees Post Retirement Medical Benefit Trust Bidding Document for Mediclaim Insurance Policies for the year 2020-21 BIDDING DOCUMENT FOR MEDICALIM INSURANCE FOR THE YEAR 2020-21 Tender No: CWC/PRMB INSURANCE/Renewal/2020-21 CWC EMPLOYEES POST RETIREMENT MEDICAL BENEFIT TRUST Corporate Office Central Warehousing Corporation Warehousing Bhawan 4/1 Siri Institutional Area, August Kranti Marg.

HauzKhas, New Delhi - 110016.
Phone : 011-26566107 Website :www.cewacor.nic.in 1 CWC Employees Post Retirement Medical Benefit Trust Bidding Document for Mediclaim Insurance Policies for the year 2020-21 No.CWC/PRMBINSURANCE/Renewal/2020-21 Date: .01.2019 E-Tender Notice CWC EMPLOYEES POST RETIREMENT MEDICAL BENEFIT TRUST invites online e-tenders under two bid system from IRDA licensed General Insurance Companies and Standalone Health Insurance Companies operating in India for GROUP MEDICLAIM POLICY AND SUPER TOP-UP COVER for its retired employees and their spouses/spouses of deceased employees for the year 2020-21.
1.0 The CWC Employees Post Retirement Medical Benefit Trust hereinafter referred to as “the Trust” recognized under the Income Tax Act, 1961 for the sole purpose of providing medical benefits to the retired employees of CWC and their spouses/Spouses of deceased employees.
The mediclaim insurance policies obtained by the Trust for the year 2019-20 covering the medical insurance of the retired employees and their spouses/Spouses of deceased employees expiring on 04.04.2020 and are to be renewed with effect from 05.04.2020.

The Trust, therefore, invites bids for the renewal of its insurance policies for the year 2020-21 in accordance with the bidding document.

Details of Insurance Risks to be covered Brief description of Risk(s) S. No.

1.
1.

Name and Type of Policy Group Mediclaim Policy for Retired employees and their spouses & of spouses deceased employees.

for Indoor Treatment.

All 5200retired Employees & their Spouses including spouses of Deceased Employees with all existing diseases and no age bar with annual limit of Rs.

500000/- the costs towards treatment shall be admissible including consumable except the items in IRDA inadmissible list.
Proportionate premium will be payable for any additional number of retired employees to be covered during the contract period.

Room rent ceiling for indoor treatment shall be applicable as given below with reference to the post held on the date of retirement of the employee:- Category Approx.

number of retired employees MD/Director/CVO Group-A Group-B Group-C Group-D 06 690 1682 1604 1218 rent Maximum room ceiling Rs.12000/- Rs.

8000/- Rs.

6000/- Rs.

4000/- Rs.

2000/- Total Sum Insured (in Rs.)
Rs.5 Lakh per family/spous e of deceased employee 2 CWC Employees Post Retirement Medical Benefit Trust Bidding Document for Mediclaim Insurance Policies for the year 2020-21 2 for Super Top-up cover for Group Mediclaim Policy retired employees and their spouses & spouses of deceased employees Retired employees and their spouses & spouses of deceased employees covered under above Group Mediclaim Policy and who opts for Super Top-up Cover by paying additional premium directly to the Insurance Company.
During the year 2019-20 approx.

Total 1400 employees and their spouses opted for the Super Top-up Cover.

There will be three slabs of Sum Insured under the Policy – Rs.

3 Lakh, Rs.

5 Lakh and Rs, 10 lakh above the Primary Sum Insured limit of Rs 5 lakh per family/spouses of deceased employees.

During the year 2019- 20, 250 ex-employees opted for Rs.

3 Lakh, 600 ex-employees opted for Rs.

5 Lakh and 550 ex-employees opted for Rs.

10 Lakh.
10 Lakh.

Employees who join the Scheme during the Policy Period will have to pay the Premium on a pro-rata basis only.

This policy will have the same terms and conditions as that of Group Mediclaim Policy at 1 above.

opted Rs.3 Lakh/ Rs.

Lakh/ 5 Rs.

10 Lakh per family/ spouse of deceased employee as retired employees / spouses of deceased employees in addition sum to insured of Rs.

5 Lakh in Group Mediclaim policy Tender notice Online (e-tendering) for above work.
Tender document is available on website: www.cwceprocure.com and www.cewacor.nic.in Tender type Open Registration The bidders may, in their own interest, register themselves well before last date of submission of bid with ITI Ltd.

Document downloading date and time 20.01.2020 from 15.00 hrs.

to10.02.2020 up to 11.00 hrs.


10.02.2020 up to 13.00 Hrs Schedule of E- Tender time of online bid Last date and submission Date and time of online technical bid opening Date and time of online price bid opening Will be intimated later.

10.02.2020 at 15.00 Hrs validity Bid period Period contract Cost of tender of 60 days from the date of opening of technical bid which is extendable by 15 days at the discretion of the corporation.
One year (05.04.2020 to 04.04.2021) Nil 3 CWC Employees Post Retirement Medical Benefit Trust Bidding Document for Mediclaim Insurance Policies for the year 2020-21 fee tender Processing of document Tender processing fee (Non-refundable) of Rs.885/- inclusive of Goods and Service Tax @ 18% would be paid mandatorily to “M/s.

ITI Ltd.” through E- payment which is integrated in CWC through the portal www.cwceprocure.comand proof of same be uploaded by the tenderer.
EMD Nil Security Deposit Nil 2.0 Details of Claim ratio for the period from 2017-18 and onwards are as under:- 2.1 Claims under Group Mediclaim Policy Year 2017-18 2018-19 2019-20* Premium (in Lakh Rs.)

Claim (in Lakh Rs.)

Claim Ratio % 620.00 690.87 950.21 764.88 831.06 921.70 123.37 120.00 97.00 * The per annum Claims for the year 2019-20 has been extrapolated proportionately.

2.2.

Claims under Super Top up Cover Year 2017-18 2018-19 2019-20* Premium (in Lakh Rs.)
44.96 51.58 27.79 Claim (in Lakh Rs.)

29.70 53.74 23.07 Claim Ratio % 66.06 104.00 83.00 * The per annum Claims for the year 2019-20 has been extrapolated proportionately.

Figures shown above in 2.1 & 2.2 are pertaining to the claims intimated and also lodged with insurance company during last 3 years and which were also settled by them.

Based on above information, tenderers can make assessment with regard to future claims.
3.0 Pre-Bid meeting: A pre-bid meeting with the prospective bidders shall be held at 11.00 hrs.

on 28.01.2020 at CWC, Corporate Office, New Delhi.

Any other Details to be required about the Trust could be seen from its website www.cewacor.nic.in.

(R R AGGARWAL) Group Gen.

Manager (F&A) 4 CWC Employees Post Retirement Medical Benefit Trust Bidding Document for Mediclaim Insurance Policies for the year 2020-21 IMPORTANT INFORMATION FOR ONLINE E-TENDERING PARTICIPATION Trustee (CWC EMPLOYEES PRMB TRUST) 1.
Website address for e-Tendering activities is www.cwceprocure.com and www.cewacor.nic.in 2.

Bidders who wish to participate in online tender have to register with the ITI Ltd. through the “new user registration” link provided on the Website.

Bidder will create login I.D.

and Password on their own for registration process.

Bidder account will be enabled after making registration as per instructions available on same website.

3.
3.

The digital signature certificate is normally issued within two working days.

The interested bidders are requested to apply for the same well in advance so as enable them to equipped with the Digital signature certificate (DSC).

4.

Bidders who wish to participate in e-tender need to fill data in pre-defined forms of Technical Bid, Price Bid in Excel format only.

5.

Bidders has to upload scanned copies of documents duly digitally signed by authorized signatory.

6.
6.

After filling data in pre-defined forms, bidder need to click on final submission link to submit their encrypted bid.

7.

The bids to be submitted in two parts- Part-I containing Technical Bid, and Part-II containing Price Bid The bidders shall have to submit their Technical Bid and Price Bid through e- tender process only.

Any clarification regarding online participation, Bidders may contact the following officials of ITI Ltd., Delhi.
Mr. S. Yadvender:-8800115946 Helpdesk: - 011-49424365 Email Id- cwceproc@gmail.com 5 CWC Employees Post Retirement Medical Benefit Trust Bidding Document for Mediclaim Insurance Policies for the year 2020-21 INSTRUCTIONS TO BIDDERS AND GENERAL TERMS & CONDITIONS 1.
General Terms 1.1 Purpose of Invitation of Bids This Invitation for Bids issued by the CWC Employees Post Retirement Medical Benefit Trust, is for renewal of its Group Mediclaim insurance policy as per Form F-1 to cover sum insured as indicated therein for the period commencing from 5th April 2020 to 4th April 2021.

1.2 Eligibility Criteria (Technical Qualification) a.
The Bidder should have been in business of health insurance for more than five years on the date of opening of bids and is registered with IRDA having valid certificate of renewal/evidence with respect to receipt of renewal fee by IRDA.

b.

The Bidder should have earned profit before tax (PBT) in any of the three financial years during preceding 5 financial years i.e.
2014-15, 2015- 2016, 2016-2017, 2017-2018 & 2018-2019. c. The bidder should have Gross Written Premium from Health Segment of not less than Rs.

500 Crore for 2018-2019. d. The Bidder should have solvency margin of not less than 1.50 in any three financial years during preceding 5 financial years i.e.

2014-15, 2015-2016, 2016-2017, 2017-2018 & 2018-2019. e. The Bidder should have a Minimum Net worth of Rs.
250 crore as on 31.03.2019. f. The Bidder should have serviced at least 10000 lives in group mediclaim policy to at least one company or Public Sector Undertaking in each year during 2018-2019 & 2019-2020. g. Bidder is to quote for all the policies.

Bids with partial quotes i.e.

not quoting for all the policies will be summarily rejected.
h. Bidder should upload copy of Power of Attorney/authorization by appropriate Competent Authority of the Company authorizing signing of the Bid document by the authorized signatory.

6 CWC Employees Post Retirement Medical Benefit Trust Bidding Document for Mediclaim Insurance Policies for the year 2020-21 i.

Bidder has not been debarred or black listed by any PSU during the last five years.

j.

Bidder should upload the signed integrity pact as per format (F-7), duly signed by authorized signatory.
k. Bidder should furnish a covering letter in prescribed format (F-2) for acceptance of all terms & conditions of tender document, Pre-contract Integrity Pact etc.

1.3 Bid Evaluation Criteria The Bidder will have to qualify in the Technical Bid for being considered eligible for the opening of his Price Bid.

Bidder must fulfill the eligibility criteria as per Clause 1.2 and furnish the required documents/information mentioned in the Form F-4 failing which the bid is liable to be rejected.
The Price Bids would be evaluated on the basis of lowest total premium quoted for the insurance policies mentioned at S. No.

1 to 2 of Form F-8 in the Price Bid (Schedule of Rates).

1.4 Bids from Joint Venture / Consortium Bids submitted by the Joint Venture or Consortium of insurance companies shall not be considered.
1.5 One Bid per Bidder One insurance company is expected submit only one Bid and in the event of receipt of multiple Bids from one insurance company, Lowest of them (Price Bid) will be considered.

1.6 Cost of Bidding The Bidder will have to bear all costs associated with the preparation and submission of Bid, and Trust, in no case, be responsible or liable for these costs, regardless of the conduct or outcome of the bidding process.

2.
2.

Bidding Document: 2.1 Contents of Bidding Document The Bidders are expected to go through the instructions, terms & conditions, forms and the specifications contained in the bidding document.

The bidding document for Invitation for Bids together with all its attachments shall be considered to have been read, understood and accepted by the bidders.
Failure 7 CWC Employees Post Retirement Medical Benefit Trust Bidding Document for Mediclaim Insurance Policies for the year 2020-21 of the bidder in furnishing any information sought to be furnished in the bidding document under clause 1.2 (Eligibility Criteria) may render the Bid liable for rejection.
2.2 Clarification of Bidding Document Any prospective bidder desirous of seeking any clarification with regard to the contents of the bidding documents may attend the Pre Bid Meeting at their own cost at 11.00 hrs.

on 28.01.2020 at CWC Corporate Office, New Delhi.

Thereafter no query shall be entertained and no clarification shall be furnished.

The Bidder may note that no change/modification in the bid would be entertained after the submission of the Bids.
2.3 Amendment of Bidding Document The CWC Employees PRMB Trust reserves the right to add, alter, amend, delete or modify any clause of the bidding document of its own or in pursuance to any query received from any prospective bidder during Pre-Bid Meeting that amendment so made, by the Trust shall be duly notified in writing by uploading at CWC website www.cwceprocure.com for information to all the prospective bidders and the same shall be binding on all of the prospective bidders.
No separate communication will be issued in this regard.

3.

Preparation of Bid: 3.1 Documents comprising Bid The Bid prepared by the bidder shall comprise of the following: - 3.1.1 Technical Bid Technical Bid should contain all the documents mentioned against each item in form F-4 and shall be uploaded and submitted by authorized signatory, only in electronic format on the website www.cwceprocure.com.
Form F-2 to F-7 should be signed by Authorized Signatory, scanned and uploaded on the website www.cwceprocure.com.

3.1.2 Price Bid Prices must be filled in the format of Price Bid (Schedule of Rates) in Form F-8 as part of the bidding document.

In case, any Bid is received with prices quoted in format other than in prescribed form F-8 or any variation is found either in the description or in the sum to be insured, the same would be liable to be rejected.
8 CWC Employees Post Retirement Medical Benefit Trust Bidding Document for Mediclaim Insurance Policies for the year 2020-21 The Bidder shall quote for all the policies mentioned in the Price Bid and the Schedule of Rates.

Any Bid containing quote for part of the policies shall be liable for rejection.
Rates quoted by the Bidder, shall remain firm, fixed & valid until the completion of the contract or expiry of the policy period, and will not be subject to any variation on any account, whatsoeverirrespective of operation of any law/statue/direction of any regulatory authority or variation due to any other reason /matter/things of whatsoever in nature subsequent to the date of submission of tender and shall not give any right to the bidder to back out from the tender or during the policy period.
For any additional coverage during the contract period, proportionate premium shall be paid at the same rate.

The Bidder shall ensure that the premium is quoted by them both in figures as well as in words, and there is no discrepancy or variation between them and, in case of any discrepancy or variation between them, the lesser of the two amounts will be considered as the valid amount.
Price bid shall be digitally signedby the authorized signatory is uploaded and submitted, only in electronic format on the website www.cwceprocure.com.

The bidder should have a valid GST registration number.

Price quoted are inclusive of all applicable taxes except GST and bidder is required to clearly indicate the rate of GST applicable.

GST shall be paid extra at applicable rates.


CWC Employees PRMB Trust shall deduct GST at source at applicable rates in case transactions under this contract are liable to GST deduction at source.

All other duties, taxes and statutory levies as may be levied by the Central Government/State Government from time to time in respect of all the Policies, for which the quote is sought by CWC EMPLOYEES PRMB TRUST, shall be included in the price quoted by the bidder in the Price Bid and the Schedule of Rates.
3.2 Conditional Bid Conditional bids will not be entertained and shall be summarily rejected.

3.3 Bid Currency Bidders should submit their Price Bid only in Indian rupees (INR).
9 CWC Employees Post Retirement Medical Benefit Trust Bidding Document for Mediclaim Insurance Policies for the year 2020-21 3.4 Bid Validity All the Bidders shall keep their Bids valid for a period of 60 days from the date of opening of Technical Bids, and the Bid valid for a shorter period would be liable to be rejected as non-responsive.

Validity of Bid can be extended further for period of 15 days, if required at the discretion of the CWC Employees PRMB Trust.
3.5 Format & Signing of Bid Bid shall be digitally signed by the authorized signatory on behalf of the Bidder, duly supported by documents as mentioned under clause 1.2(i).

3.6 Zero Deviation The Bidders should note that this is a Zero Deviation Bid and the Bids submitted by them should be based on the terms & conditions indicated in the tender document.
3.7(a) Cash Less Hospitalization and reimbursement against Claim The underwriter shall have to ensure the cashless hospitalization facility to the retired employees under direct payment system.

However in the event of any claim preferred by the retired employee the same is to be settled after completion of the related documents as per the following timeline and make the payment.

Claim Amount (Rs./ Lakh) Upto Rs.1.00 lakh Above 1.00 lakh Timeline for settlement of the claim & disbursal of payment thereof.
Within 20 days of receipt of the claim Within 30 days of receipt of the claim 3.7(b) The registration /admission/ file charges & Ambulance charge by the insurer shall be actuals.
3.7(c) If insured chooses higher category room rent above his/her entitlements:- (i) The difference of room rent will only be borne by the insured in case he/she choose to avail the facility of higher room rent, however, the treatment charges/operation charges/ pathological & other investigation charges would be paid as actual & charged by the hospital irrespective of room rent.
10 CWC Employees Post Retirement Medical Benefit Trust Bidding Document for Mediclaim Insurance Policies for the year 2020-21 3.7(d) In case hospital allots the insured a room of higher category than his/her entitlement due to non-availability of room of his/her entitlement, no difference of room rent would be borne by insured.

4.1 Submission of Bid: Bidders who wish to participate in the e-tendering will have to procure valid digital certificate as per Information Technology Act, 2000.
Bidders can procure this certificate from any of the Government approved certifying agency i.e., Consultancy Services.

4.2 The Bid document for this Bid is available only in electronic format which bidder the website www.cwceprocure.com./ from free of cost can download www.cewacor.nic.in.

4.3 Tenderer shall submit their Bids (Technical Bid and Price Bid) only in electronic format on thewww.cwceprocure.com.
website on or before the scheduled date and time as mentioned in E-Tender Notice inviting online E-Tenders, digitally signed by the authorized signatory.

Bids in physical form will not be accepted and any such bid, if received will be out rightly rejected.

4.4 Scanned copy of the supporting documents (relevant pages) as stated in format for Technical information i.e.

Form-F-4 is to be submitted by the bidder(s) along with the format.
In case it is found that alse documents/information has been given in form F-4, such bid will be rejected and it will be treated as a false/forged bid and appropriate action as stated in para 4.6 shall be taken by the Trust.

4.5 Bidder’s authorized signatory must use his digital signatures to upload all required documents in support of their bid.
4.6 If any bidder submits any false/forged information/document or if any bidder backs out from its offer or alters / modifies his bid after the time and date of submission of the bids, the same will not be considered and their bid would be summarily rejected and CWC EMPLOYEES PRMB TRUST reserves the right to debar/blacklist the bidder from participating in similar bids for the next two years.
Further, CWC EMPLOYEES PRMB TRUST may inform IRDA in such eventuality for taking appropriate action by them against such defaulting insurance company.

4.7 In case the date of opening of bid is subsequently declared as holiday, the Bids will be opened on the next working day at the appointed time.
4.8 Deadline for Submission of Bids 11 CWC Employees Post Retirement Medical Benefit Trust Bidding Document for Mediclaim Insurance Policies for the year 2020-21 All Bids must be received by CWC EMPLOYEES PRMB TRUST only through online e-tender mode after digitally signed by authorized signatory on or before the date and time fixed for the submission of bids.
4.9 Modification & Withdrawal of Bids No Bid would be permitted either to be modified or withdrawn after the expiry of date and time for submission of bids or allowed to be withdrawn during the intermittent period between the date & time for submission of bids and the expiry of the bid validity period as specified in the bidding document.

Such bids will be rejected besides action shall be taken against the bidder as per clause 4.6.

5.
5.

Opening & Evaluation of Bids: 5.1 Process of Opening & Evaluation Technical Bids of all the bidders shall be opened on the date and time mentioned in the e-tender notice.

Bidder’s authorized representatives can also be present if they wish at their own cost.
After Technical Bids are evaluated as per terms and conditions of bid documents, the Price Bids of only those bidders, who fulfill the prescribed technical criteria as per Clause 1.2 and have submitted required documents mentioned in Form F-4, would only be opened on the date and time notified for that purpose.

The Price Bids of the bidders not found to be technically qualified, would not be opened.
5.2 Process to be Confidential Any effort by any bidder to influence the CWC EMPLOYEES PRMB TRUST’s bidding process or the award decisions, in any manner, shall render the Bid submitted by such bidder liable to rejection.

5.3 It is reiterated that any effort on the part of any bidder to influence the CWC EMPLOYEES PRMB TRUST either in the matter of comparison or evaluation of bids or the award of contract, may render the Bid submitted by such bidder liable to rejection.
5.4 Examination of Bids and Determination of Responsiveness Prior to the detailed evaluation of Bids, CWC EMPLOYEES PRMB TRUST will determine whether the Bids are substantially responsive to the requirements of 12 CWC Employees Post Retirement Medical Benefit Trust Bidding Document for Mediclaim Insurance Policies for the year 2020-21 the bidding document.

Any Bid submitted by a bidder shall be considered as non-responsive and rejected, if material deviations are observed.
5.5 Further evaluation of Stage: I Technical Bid (a) Trust shall evaluate the technical bids to determine whether they are complete, whether the required documents as asked for have been submitted and whether the technical bid is generally in order as per the qualifying conditions of the tender.

(b) Trust, if necessary, can ask the tenderer for any specific clarification relating to qualifying document/condition or can seek missing document(s) within the specified time.
For this purpose, the procedure stated below in Para 5.6 is to be followed and the specific clarification and missing document is required to be uploaded on the same portal as per the procedure prescribed therein.

(c) Trust can waive any minor infirmity or non-conformity or irregularity like spelling mistake(s), signature missing on any page which does not constitute a material deviation.

(d) The tenderer has the option to respond or not to respond to these queries.
(e) The request for clarification and missing document(s) by the Trust and the response of the bidder shall be in writing and no change in price or substance of the tender shall be sought, offered or permitted.

(f) If the tenderer fails to respond, within the stipulated time period or the clarification(s)/document(s) submitted is nonconforming to requirement of tender conditions, no further time will be given for submitting the same and the tender will be summarily rejected.
(g) All the responses to the clarifications will be part of the Proposal of the respective bidder and if the clarifications are in variance with the earlier information in the proposal, the information provided in later stages will be the part of the agreement.

5.6 Procedure to be followed for obtaining missing documents & specific clarification: (i) An Icon for clarification shall appear on “Bid details” page (in front of each of the bidder’s name) at Trust’s end after opening of Technical/Financial Bid.
13 CWC Employees Post Retirement Medical Benefit Trust Bidding Document for Mediclaim Insurance Policies for the year 2020-21 (ii) Trust shall click on clarification icon for the desired bidder and enter the details of clarifications / missing documents sought within the prescribed time.

(iii) After entering the details of clarification/missing document sought by the Trust, same icon shall appear at Bidder’s end for replying to the particular clarification/missing document sought by the Trust.
The system will also send the alert the clarification/missing document sought by the Trust.

the bidder at his registered e-mail address about to (iv) Bidder will click on clarification icon and will reply to the same and upload the required document (optional) in support of clarification sought and also submit missing document, if any, within the prescribed time.

Bidder cannot ask for any clarification from the Trust.
(v) Once the prescribed time expires, clarification icon from bidder site shall also disappear automatically.

(vi) After expiry of prescribed time, Trust shall download the clarification / missing document submitted by the bidder.

6.

Award of Insurance Contract 6.1 Subject to clause 6.2, the CWC EMPLOYEES PRMB TRUST shall award the contract of its insurance work to the successful bidder, whose Technical Bid has been found to be substantially responsive and the Price Bid determined as the Lowest.
The successful bidder will have to sign all the pages of tender document before award of work.

6.2 CWC EMPLOYEES PRMB TRUST’s Right to Accept or Reject Any or All Bids CWC EMPLOYEES PRMB TRUST reserves the right either to accept or to reject any of the Bids, at any time prior to the award of contract, without assigning any reason whatsoever, and shall not incur any liability to the affected bidder(s).
6.3 Notification of Award Prior to the expiry of the bid validity period, CWC EMPLOYEES PRMB TRUST would notify the successful bidder in writing that his Bid has been accepted.

The notification of award of contract will constitute the formation of the contract.
14 CWC Employees Post Retirement Medical Benefit Trust Bidding Document for Mediclaim Insurance Policies for the year 2020-21 6.4 Signing of Service Level Agreement (SLA) Consequent to the award of Contract by CWC EMPLOYEES PRMB TRUST, the successful bidder and their TPA, if any shall have to enter into and sign the Service Level Agreement (SLA) (as per Annexure-A) with CWC EMPLOYEES PRMB TRUST, within a period of 15 (fifteen) days from the date of receipt of communication of award of contract.
6.5 Sum Insured: CWC Employees PRMB Trust may, at its sole discretion, increase or decrease the initial sum to be insured/ no.

of lives depending on its actual requirement and the amount of insurance premium payable for various insurance policies would get increased or decreased accordingly.
6.6 Payment of Premium: (a) The payment for policy mentioned at S.No.- 1 shall be made through E- Payment/Cheques for which the tenderer shall provide the following details: (i) Beneficiary Name (ii) Name of Bank, (iii) Bank Account Number (iv) IFSC code (v) One cancelled cheque (b) The payment for policy mentioned at S.No.– 2 shall be made by retired employees/spouses of deceased employees who opts to be covered under the policy by issuing account payee cheque/demand draft in favour of the successful bidder.
7.0 Miscellaneous Provisions a.

Bidders shall quote for entire range of insurance policies sought by the Trust.

b.

Competitive bidding is being undertaken amongst insurance companies with a view to solicit the least possible premium with the best possible working arrangements.

c. In case of any dispute with regard to the evaluation of Bids or the award of insurance work of CWC EMPLOYEES PRMB TRUST, the decision of the Chairman of CWC EMPLOYEES PRMB TRUST shall be final and binding on all concerned.
15 CWC Employees Post Retirement Medical Benefit Trust Bidding Document for Mediclaim Insurance Policies for the year 2020-21 d. The Bidder shall keep the policies in force for the full period i.e.

from 5th April 2020 to 4th April, 2021, both days inclusive -midnight to midnight and the same shall not be allowed to be cancelled during the currency of the policy period.

e. The bidders, if found successful and thus selected, will have to sign a Pre- Contract Integrity Pact in the prescribed proforma (Form.
F-7) and all the pages of tender document.

8.

Dispute Resolution All disputes and differences arising out of or in any way touching or concerning this agreement whatsoever (except as to any matter the decision of which is expressly provided for in the contract) shall be referred to the sole arbitration of any person appointed by the Chairman, CWC Employees Post Retirement Medical Benefit Trust, New Delhi.
It will be no objection to any such appointment that the person appointed is an employee of CWC or that he had to deal with the matter to which the contract relates and that in the course of his duties as employee of the CWC, he had expressed views on all or any of the matters in dispute or difference.

The award of such arbitrator shall be final and binding on the parties to this contract.
It is a terms of this contract that in the event of such Arbitrator to whom the matter is originally referred is transferred or vacates his office or being unable to act as arbitrator for any reason,CWC at the time of such transfer, vacation of office or unable to act shall appoint another person to act as arbitrator in accordance with the terms of this clause.

Such person shall be entitled to proceed with the reference from the stage at which it was left by his predecessor.
It is also a term of this contract that no person other than a person appointed by the Chairman, CWC Employees Post- Retirement Medical Benefit Trust, New Delhi as aforesaid would act as Arbitrator and if for any reason that is not possible the matter is not to be referred to Arbitration at all.

The arbitrator shall give reasoned award.


Provided further that any demand for arbitration in respect of any claim (s) of the bidder(s) under the contract shall be in writing and made within one year of the date of termination or completion (expiry of the period) of the contract and where this provision is not complied with, the claim(s) of the bidder shall be deemed to have been waived and absolutely barred and CWC shall be discharged and released of liabilities under the contract.
The Venue of arbitration shall be such place as may be fixed by the arbitrator in his sole discretion.

The work under the contract shall if reasonably possible continue during the arbitration proceedings and no payment due or payable to bidder/CWC shall be withheld by any party on account of such proceedings.

The costs of arbitration shall be borne by the parties as per the decision of the arbitrator.
The arbitrator shall be deemed to have entered on the reference on 16 CWC Employees Post Retirement Medical Benefit Trust Bidding Document for Mediclaim Insurance Policies for the year 2020-21 the date he issues notice to both the parties fixing of the date of the first hearing.

The arbitrator shall give separate award in respect of each dispute or difference referred to him.

Subject as aforesaid the Arbitration and Conciliation Act, 1996 shall apply to the Arbitration proceedings under this clause.

9.
FORMS & FORMATS Form F-1: List of Insurance Policies to be purchased by CWC EMPLOYEES PRMB TRUST Form F-2: Format of Covering Letter of Bid Form F-3: Format of Bidder’s General Information Form F-4: Format of Technical Bid Form F-5: Format of Financial Credentials Form F-6: Format of Service Parameters Form F-7: Format of Pre-Contract Integrity Pact Form F-8: Format of Price Bid (Schedule of Rates) 17 CWC Employees Post Retirement Medical Benefit Trust Bidding Document for Mediclaim Insurance Policies for the year 2020-21 Form F-1: List of Insurance Policies to be taken by CWC S. No.
1.

Name and Type of Policy Group Mediclaim Policy for Retired employees and their spouses & of spouses deceased employees.

Brief description of Risk(s) Total Sum Insured (in Rs.)

5200 retired Employees & their Spouses including spouses of Deceased Employees with all existing diseases and no age bar with annual Indoor limit of Rs.

500000/- for Treatment.

All the costs towards treatment shall be admissible including consumable except the items in IRDA inadmissible list.
Proportionate premium will be payable for any additional number of retired employees to be covered during the contract period.

Room rent ceiling for indoor treatment shall be applicable as given below with reference to the post held on the date of retirement of the employee:- Category Approx.

number of retired employees Maximum room ceiling rent Rs.5 Lakh per family/spouse of deceased employee 06 Rs.12000/- MD/Director/ CVO Group-A Group-B Group-C Group-D 690 1682 1604 1218 Rs.

8000/- Rs.

6000/- Rs.


4000/- Rs.

2000/- 2 for Super Top-up cover for Group Mediclaim Policy retired employees and their spouses & spouses of deceased employees Retired employees and their spouses & spouses of deceased employees covered under above Group Mediclaim Policy and who opts for Super Top-up Cover by paying additional premium directly to the Insurance Company.

During the year 2019-20 approx.

Total 1400 employees and their spouses opted for the Super Top-up Cover.
There will be three slabs of Sum Insured under the Policy – Rs.

3 Lakh, Rs.

5 Lakh and Rs, 10 lakh above the Primary Rs.3 Lakh/ Rs.

5 Lakh/ Rs.

10 Lakh per family/ spouse of deceased employee opted employees/ spouses deceased employees in addition to sum insured of Rs.
5 as retired of 18 CWC Employees Post Retirement Medical Benefit Trust Bidding Document for Mediclaim Insurance Policies for the year 2020-21 Lakh in Group Mediclaim policy Sum Insured limit of Rs 5 lakh per family/spouses of deceased employees.

During the year 2019-20, 250 ex- employees opted for Rs.

3 Lakh, 600 ex- employees opted for Rs.

5 Lakh and 550 ex-employees opted for Rs.

10 Lakh who join the Scheme during the Policy Period will have to pay the Premium on a pro-rata basis only.
This policy will have the same terms and conditions as that of Group Mediclaim Policy at 1 above.

19 CWC Employees Post Retirement Medical Benefit Trust Bidding Document for Mediclaim Insurance Policies for the year 2020-21 Form F-2: Format of Covering Letter of Bid The Group General Manager (F&A) Central Warehousing Corporation Warehousing Bhawan 4/1 Siri Institutional Area, Hauz Khas August Kranti Marg, New Delhi - 16.
Sub: Bid document No CWC/PRMB INSURANCE/Renewal/2020-21 Dear Sir, & Having gone through the Bidding Document for undertaking Group Mediclaim Super top-up Insurance covers required by the CWC Employees Post Retirement Medical Benefit Trust for the period 05.04.2020 to 04.04.2021, including the Technical Qualifications, General Bid Conditions and the Price Bid (Schedule of Rates) etc., the Receipt of which is hereby confirmed, I/We, ___________________________(Name& Designation of Authorized Signatory), of the __________________________(Name of the company), am pleased to offer our Bid containing both our Technical Bid as well as the Price Bid (Schedule of Rates) with a view to undertake and execute the whole range of Insurance Policies, sought for by the Trust against various perils and in conformity with the said Bidding Document, for which we undertake to provide the desired insurance covers to the CWC Employees Post Retirement Medical Benefit Trust at the Premium quoted by us in enclosed Form F-8 containing the Price Bid (Schedule of Rates).
We confirm and declare that we are registered with the Insurance Regulatory Development Authority (IRDA) for the purpose of doing the Health Insurance Business and not debarred or black listed by any PSU during the last 5years.
We further confirm and declare that we are meeting the eligibility criteria laid down by the Trust and the rates quoted by us in the Price Bid are in conformity with the guidelines issued by IRDA from time to time and there is no deviation in the rates, terms &conditions offered by us with reference to the IRDA guidelines, whatsoever.
We also confirm that all the terms & conditions of bid document are acceptable to us and this confirmation should also be considered as all the pages of bid document having been signed by me, the authorized signatory.

Further, we also agree to sign the Pre-Contract Integrity Pact as given in Format F-7 in the event of award of work to us.
20 CWC Employees Post Retirement Medical Benefit Trust Bidding Document for Mediclaim Insurance Policies for the year 2020-21 We further confirm and declare that this bid shall be valid for a period of 60 days from the date of opening of Technical Bid, and shall remain binding upon us if the same is accepted by CWC at any time before the expiry of 60 days period.

We also agree to extend to extend the validity period for another 15 days.
The bid together with our written acceptance thereof in your notification of award shall constitute a binding agreement between us.

Date: Signature of Bidder’s Authorized Signatory: __________________________ Name & Designation of Authorized Signatory: _________________________ Note: This document must be signed by authorized signatory and uploaded through its digital signature.
21 CWC Employees Post Retirement Medical Benefit Trust Bidding Document for Mediclaim Insurance Policies for the year 2020-21 Form F-3: Format of Bidder’s General Information Bidder Name: 1 2 Registered or Corporate Office Address: 3 Year of Incorporation: 4 Number of Years in Operation: 5 Address for communication (If not same as in 2 above): 6 Telephone Numbers: 7 Fax No: 8 E-mail Address for communication: 9 Name of Contact Person: 10 His/her Mobile Number: Place: New Delhi Date: Signature of Authorized Signatory Note: This document must be signed by authorized signatory and uploaded through its digital signature.
22 CWC Employees Post Retirement Medical Benefit Trust Bidding Document for Mediclaim Insurance Policies for the year 2020-21 Form F-4: Format of Technical Information/Bid Particulars Documents uploaded Renewal of Registration with IRDA Profit Before Tax (Loss if any to be indicated with (-) sign) FY 2014-2015 FY 2015-2016 FY 2016-2017 FY 2017-2018 FY 2018-2019 No____________ Date:__________ Valid upto:___________ Rs.

______ Crore Rs._______Crore Rs.


______ Crore Rs._______Crore Rs._______Crore Scanned copy of document evidencing renewal Scanned copy of relevant pages of Annual Report for 5 years Gross Written Premium for 2018-2019 Rs.
______ Crore Scanned copy of relevant page of Annual Report Solvency Margin FY 2014-2015 FY 2015-2016 FY 2016-2017 FY 2017-2018 FY 2018-2019 Net Worth as on 31.03.2019 The Bidder should have serviced at least 10000 lives in group mediclaim policy to at least one company or Public Sector Undertaking in each in each year during Last 2 Years 2017-2018:Client Name 2018-2019:Client Name No.

of Lives No.
of Lives No.

of Lives ______ FY 2013-2014 ______ FY 2014-2015 ______ FY 2015-2016 ______ FY 2016-2017 ______ FY 2017-2018 Rs.
______ Crore Scanned copy of relevant Pages of Annual Report for 5 years FY 2012-2013 FY 2013-2014 FY 2014-2015 FY 2015-2016 FY 2016-2017 Scanned copy of relevant page of Annual Report Scanned copy of insurance Policies issued to clients For the relevant years ___ Period: ___ Period: Confirm whether quoted for all the Policies tender terms & conditions of as per documents and in accordance with IRDA Guidelines.
Yes/No Copy of Power of Attorney/authorization by appropriate Competent Authority of the Company to sign the Bid document as required under eligibility criteria clause no.
1.2 (h) Scanned copy duly signed to be uploaded 23 S. N o. a) b) c) d) e) f) g) h) CWC Employees Post Retirement Medical Benefit Trust Bidding Document for Mediclaim Insurance Policies for the year 2020-21 Confirm whether debarred or black listed by any PSU during last five years Confirm integrity pact duly signed Yes/No Acceptance of all terms and conditions of the tender documents in Form F-2.
j) j) k) Place: New Delhi Date: Signature of Authorized Signatory Scanned copy to be uploaded Scanned copy of Form F-2 duly signed by authorized signatory to be uploaded Note: This document must be signed by authorized signatory and uploaded through its digital signature.
24 CWC Employees Post Retirement Medical Benefit Trust Bidding Document for Mediclaim Insurance Policies for the year 2020-21 Form F-5: Format of Financial Credentials Parameter 2014-15 2015-16 2016-17 2017-18 2018-19 (Amounts in Crore Rupees) S. No.
1 Gross Written Premium 2 Market Share (in %age) 3 4 5 Net Worth Profit Before Tax PSU Accounts (%age of GWP) Place: New Delhi Date: Signature of Authorized Signatory Note: This document must be signed by authorized signatory and uploaded through its digital signature.

25 CWC Employees Post Retirement Medical Benefit Trust Bidding Document for Mediclaim Insurance Policies for the year 2020-21 Time Frame (Days) Form F6: Format of Service Parameters S. No.
01 02 03 04 05 Particulars Issue of Policy Documents Issue of Endorsements Payment after cashless Furnishing status of Pending Claims Release of Settlement of employees hospital claims to beneficiary account/address retired reimbursement 06 Grant of approval for indoor admission for empanelled hospital 07 Medical Card provide directly to the retired employees & their spouse/spouse of deceased employees for Group Mediclaim policy & Super Top-up policy.
Signature of Authorized Signatory Note: This document must be signed by authorized signatory and uploaded through its digital signature.
26 CWC Employees Post Retirement Medical Benefit Trust Bidding Document for Mediclaim Insurance Policies for the year 2020-21 Form F-7 Format for Pre-Contract Integrity Pact PRE-CONTRACT INTEGRITY PACT General This pre-bid/pre-contract Agreement (hereinafter called the Integrity Pact) is made on ______ day of the month of ________ between on one hand, CWC Employees Post Retirement Medical Benefit Trust, 4/1 Siri Institutional area, Hauz Khas, New Delhi, (hereinafter called the “TRUST" which expression shall mean and include, unless the context otherwise requires, his successors in office and assigns) of the First Part and M/s ________ represented by Shri __________, (Name of the authorized signatory) (hereinafter called BIDDER which expression shall mean and include, unless the context otherwise requires, his successors and permitted assigns) of the Second Part.
WHEREAS the TRUST proposes to appoint Insurance company(s) to provide insurance cover for depositors’ stock and Trust’s assets etc.

at various locations and the BIDDER is willing to provide the insurance coverage as per work order issued and the terms and conditions of the tender of CWC.
WHEREAS the BIDDER is a private company/public company/Government undertaking constituted in accordance with the relevant law in the matter and the Trust is a PSU performing its functions on behalf of the Ministry of Consumer Affairs, Food and Public Distribution, New Delhi, Govt.

of India.
NOW, THEREFORE, To avoid all forms of corruption by following a system that is fair, transparent and free from any influence/prejudiced dealings prior to, during and subsequent to the currency of the contract to be entered into with a view to:- Enabling the TRUST to obtain the desired said work at a competitive price in conformity with the defined specifications by avoiding the high cost and the distortionary impact of corruption on public procurement, and Enabling BIDDER to abstain from bribing or indulging in any corrupt practice in order to secure the contract by providing assurance to them that their competitors will also abstain from bribing and other corrupt practices and the TRUST will commit to prevent corruption, in any form, by its officials by following transparent procedures.
The parties hereto hereby agree to enter into this integrity Pact and agree as follows: 27 CWC Employees Post Retirement Medical Benefit Trust Bidding Document for Mediclaim Insurance Policies for the year 2020-21 1.
Commitments of the Trust 1.1 The Trust undertakes that no official of the TRUST, connected directly or indirectly with the contract, will demand, take a promise for or accept, directly or through intermediaries, any bribe, consideration, gift, reward, favour or any material or immaterial benefit or any other advantage from the BIDDER, either for themselves or for any person, organization or third party related to the contract in exchange for an advantage in the bidding process, bid evaluation, contracting or implementation process related to the contract.
1.2 The TRUST will, during the pre-contractor stage, treat all BIDDERS alike and will provide to all BIDDERS the same information and will not provide any such information to any particular BIDDER which could afford an advantage to that particular BIDDER in comparison to other BIDDERS.

1.3 All the officials of the TRUST will report to the appropriate authority any attempted or completed breaches of the above commitments as well as any substantial suspicion of such a breach.

2.
2.

In case any such preceding misconduct on the part of such official(s) is reported by the BIDDER to the TRUST with full and verifiable facts and the same is prima facie found to be correct by the TRUST, necessary disciplinary proceedings, or any other action as deemed fit, including criminal proceedings may be initiated by the TRUST and such a person shall be debarred from further dealings related to the contract process.
In such a case while an enquiry is being conducted by the TRUST the proceedings under the contract would not be stalled.

3.
Commitments of Bidders The BIDDER commits itself to take all measures necessary to prevent corrupt practices, unfair means and illegal activities during any stage of its bid or during any pre-contract or post-contract stage in order to secure the contract or in furtherance to secure it and in particular commit itself to the following: - 3.1 The BIDDER will not offer, directly or through intermediaries, any bribe, gift, consideration, reward, favour, any material or immaterial benefit or other advantage, commission, fees, brokerage or inducement to any official of the TRUST, connected directly or indirectly with the 28 CWC Employees Post Retirement Medical Benefit Trust Bidding Document for Mediclaim Insurance Policies for the year 2020-21 bidding process, or to any person, organization or third party related to the contract in exchange for any advantage in the bidding, evaluation, contracting and implementation of the contract.
3.2 The BIDDER further undertakes that it has not given, offered or promised to give, directly or indirectly any bribe, gift, consideration, reward, favour, any material or immaterial benefit or other advantage, commission, fees, brokerage or inducement to any official of the TRUST or otherwise in procuring the Contract or forbearing to do or having done any act in relation to the obtaining or execution of the contract or any other contract with the TRUST for showing or forbearing to show favour or disfavour to any person in relation to the contract or any other contract with the TRUST.
3.3 The BIDDER, either while presenting the bid or during pre-contract negotiations or before signing the contract, shall disclose any payments he has made, is committed to or intends to make to officials of the TRUST or their family members, agents, brokers or any other intermediaries in connection with the contract and the details of services agreed upon for such payments.
3.4 The BIDDER will not collude with other parties interested in the contract to impair the transparency, fairness and progress of the bidding process, bid evaluation, contracting and implementation of the contract.

3.5 The BIDDER will not accept any advantage in exchange for any corrupt practice, unfair means and illegal activities.
3.6 The BIDDER shall not use improperly, for purposes of competition or personal gain, or pass on to others, any information provided by the TRUST as part of the business relationship, regarding plans, technical proposals and business details, including information contained in any electronic data carrier.

The BIDDER also undertakes to exercise due and adequate care lest any such information is divulged.
3.7 The BIDDER commits to refrain from giving any complaint directly or through any other manner without supporting it with full and verifiable facts.

29 CWC Employees Post Retirement Medical Benefit Trust Bidding Document for Mediclaim Insurance Policies for the year 2020-21 3.8 The BIDDER shall not instigate or cause to instigate any third person to commit any of the actions mentioned above.
3.9 If the BIDDER or any employee of the BIDDER or any person acting on behalf of the BIDDER, either directly or indirectly, is a relative of any of the officers of the TRUST, or alternatively, if any relative of an officer of the TRUST has financial interest/stake in the BIDDER’s firm, the same shall be disclosed by the BIDDER at the time of filling of tender.

The term ‘relative’ for this purpose would be as defined in Section 6 of the Companies Act, 1956.
3.10 The BIDDER shall not lend to or borrow any money from or enter into any monetary dealings or transactions, directly or indirectly, with any employee of the TRUST 4.
Previous Transgression 4.1 The BIDDER declares that no previous transgression occurred in the last three years immediately before signing of this Integrity Pact, with any other company in any country in respect of any corrupt practices envisaged hereunder or with any Public Sector Enterprise in India or any Government Department in India that could justify BIDDER’s exclusion from the tender process.
4.2 The BIDDER agrees that if it makes incorrect statement on this subject, BIDDER can be disqualified from the tender process or the contract, if already awarded, can be terminated for such reason.

5.
5.

Sanctions for Violations Any breach of the aforesaid provision by the BIDDER or any one employed by it or acting on its behalf (whether with or without the knowledge of the BIDDER) shall entitle the TRUST to take all or any one of the following actions, wherever required: - (i) To immediately call off the pre-contract negotiations without assigning any reason or giving any compensation to the BIDDER.

However, the proceedings with the other BIDDER(s) would continue.
30 CWC Employees Post Retirement Medical Benefit Trust Bidding Document for Mediclaim Insurance Policies for the year 2020-21 (ii) To immediately cancel the contract, if already signed, without giving any compensation to the BIDDER.
(iii) To recover all sums already paid by the TRUST and in case of an Indian BIDDER with interest thereon at 2% higher than the prevailing Prime Lending Rate of State Bank of India, while in case of a BIDDER from a country other than India with interest thereon at 2% higher than the LIBOR.

If any outstanding payment is due to the BIDDER from the TRUST in connection with any other contract for any other stores/work such outstanding payment could also be utilized to recover the aforesaid sum and interest.
(iv) (v) (vi) To cancel all or any other Contracts with the BIDDER.

The BIDDER shall be liable to pay compensation for any loss or damage to the TRUST resulting from such cancellation/rescission and the TRUST shall be entitled to deduct the amount so payable from the money(s) due to the BIDDER.

To debar the BIDDER from participating in future bidding processes of the TRUST for a minimum period of five years, which may be further extended at the discretion of the TRUST.
To recover all sums paid in violation of this Pact by BIDDER(s) to any middleman or agent or broker with a view to securing the contract.

(vii) In cases where irrevocable Letters of Credit have been received in respect of any contract signed by the TRUST with the BIDDER, the same shall not be opened.
6.1 The TRUST will be entitled to take all or any of the actions mentioned at para 6.1(i) to (x) of this Pact also on the Commission by the BIDDER or any one employed by it or acting on its behalf (whether with or without the knowledge of the BIDDER), of an offence as defined in Chapter IX of the Indian Penal code, 1860 or Prevention of Corruption Act, 1988 or any other statute enacted for prevention of corruption.
6.2 The decision of the TRUST to the effect that a breach of the provisions of this Pact has been committed by the BIDDER shall be final and 31 CWC Employees Post Retirement Medical Benefit Trust Bidding Document for Mediclaim Insurance Policies for the year 2020-21 conclusive on the BIDDER.

However, the BIDDER can approach the independent Monitor(s) appointed for the purposes of this Pact.
7 Fall Clause 7.1 The BIDDER undertakes that it has not supplied/is not supplying similar product/systems or subsystems at a price lower than that offered in the present bid in respect of any other Ministry/Department of the Government of India or PSU and if it is found at any stage that similar product/systems or sub systems was supplied by the BIDDER to any other Ministry/Department of the Government of India or a PSU at a lower price, then that very price, with due allowance for elapsed time, will be applicable to the present case and the difference in the cost would be refunded by the BIDDER to the TRUST, if the contract has already been concluded.
8 Independent Monitor 8.1 The TRUST has appointed Independent Monitors (hereinafter referred to as Monitors) 8.2 For this pact, in consultation with the Central Vigilance Commission.

Shri Diwan Chand Arya, Flat No.

B2A-102, Golf Link Residency, Sector 18-B, Dwarka, New Delhi-110075 and Sh.

Shahnawaz Ali, Flat no.

301, SMR’s Oosman Vinay Heights, Keshav Nagar, Mettuguda, Secunderabad-500017 have been appointed.
8.3 The task of the Monitor shall be to review independently and objectively, whether and to what extent the parties comply with the obligations under this Pact.

8.4 The Monitor shall not be subject to instructions by the representatives of the parties and perform their functions neutrally and independently.

8.5 Both the Parties accept that the monitors have the right to access all the documents relating to the project/procurement, including minutes of meetings.
8.6 As soon as the Monitor notices, or has reason to believe, a violation of this Pact, he will so inform the Authority designated by the Trust.

32 CWC Employees Post Retirement Medical Benefit Trust Bidding Document for Mediclaim Insurance Policies for the year 2020-21 8.7 The BIDDER(s) accepts that the Monitor has the right to access without restriction to all Project documentation of the TRUST including that provided by the BIDDER.
The BIDDER will also grant the Monitor, upon his request and demonstration of a valid interest, unrestricted and unconditional access to his project documentation.

The same is applicable to Subcontractors.

The Monitor shall be under contractual obligation the BIDDER/Subcontractor(s) with confidentiality.
information and documents of treat the to 8.8 The Trust will provide to the Monitor sufficient information about all meetings among the parties related to the Project provided such meetings could have an impact on the contractual relations between the parties.

The parties will offer to the Monitor the option to participate in such meetings.
8.9 The Monitor will submit a written report to the designated Authority of Trust within 8 to 10 weeks from the date of reference or intimation to him by the Trust / BIDDER and, should the occasion arise, submit proposals for correcting problematic situations.
9 Facilitation of Investigation In case of any allegation of violation of any provisions of this Pact or payment of commission, the Corporation or its agencies shall be entitled to examine all the documents including the Books of Accounts of the BIDDER and the BIDDER shall provide necessary information and documents in English and shall extend all possible help for the purpose of such examination.

10 Law and Place of Jurisdiction This Pact is subject to Indian Law.
The Place of performance and jurisdiction is the seat of the Trust.

11 Other Legal Actions The actions stipulated in this integrity Pact are without prejudice to any other legal action that may follow in accordance with the provisions of the extant law in force relating to any civil or criminal proceedings.
33 CWC Employees Post Retirement Medical Benefit Trust Bidding Document for Mediclaim Insurance Policies for the year 2020-21 12 Validity 12.1 The validity of this Integrity Pact shall be from date of its signing and extend upto 5 years or the complete execution of the contract to the satisfaction of both the Trust and the Bidder/Seller, including warranty period, whichever is later.
In case Bidder is unsuccessful, this integrity Pact shall expire after six months from the date of the signing of the contract.

12.2 Should one or several provisions of this Pact out to be invalid; the remainder of this Pact shall remain valid.

In this case, the parties will strive to come to an agreement to their original intentions.

13 The parties hereby sign this Integrity Pact at ___________ on_________ TRUST Name of the Officer Designation BIDDER Witness Witness 1.

______________________ 1.


_________________________ 2.

______________________ 2.

_________________________ Note: This document must be signed by authorized signatory and uploaded through its digital signature.

34