Source document: https://docs-lawep.s3.us-east-2.amazonaws.com/1698751198658.pdf (Malaysia)
Annual Report 2019 1 BERNAMA, the national news agency of Malaysia is one of the country ‘s leading content providers of up-to-the- minute news reports, updates and analysis for newspapers, tv and radio stations, global wire services and the internet.

It also provides, for subscription, real-time stock quotes and a business database accessed through personal computers.

BERNAMA also organisations and non-news individuals.
supplies photographs to news organisations and and BERNAMA’s more photojournalists report daily from its headquarters in Kuala Lumpur and bureaus from all over Malaysia besides overseas in Singapore, Jakarta and Bangkok.
journalist than 300 2 Annual Report 2019 KANDUNGANCONTENT ANNUAL REPORT 2019 Mengenai BERNAMA Overview 3 4 5 6 Kandungan Contents Penubuhan & Objektif Establishment & Objective Visi & Misi Vision & Mission Kenyataan Pengerusi Chairman’s Statement 12 Kata Penghantar CEO CEO’s Foreword 16 18 21 Majlis Penyeliaan Supervisory Council Lembaga Pengelola Board of Governors Jawatankuasa Pengurusan Management Committee 24 Carta Organisasi Organisation Chart Perkhidmatan Service 26 Operasi Pemberitaan Editorial Operation 50 Jabatan Komersial Commercial Department 54 60 70 78 84 94 BERNAMA Radio BERNAMA TV Pusat Kecemerlangan & Latihan Center For Excellence & Training Pengurusan Management UXERA Sdn Bhd Jabatan Modal Insan Human Capital Department Bahagian Teknologi Maklumat & Komunikasi Information & Communication Technology Division 100 Unit Audit Dalam & Pengurusan Kualiti Internal Audit & Quality Management 106 Jabatan Kewangan dan Pentadbiran Finance & Administration Department 114 152 Penyata Kewangan Financial Statement Imbasan Peristiwa 2019 Recollections of 2019 160 Panduan Korporat Corporate Directory Annual Report 2019 3 PENUBUHAN DAN OBJEKTIF ESTABLISHMENT AND OBJECTIVE Pertubuhan Berita Nasional Malaysia atau BERNAMA ialah sebuah badan berkanun yang ditubuhkan di bawah Akta BERNAMA 1967 [Akta 780] sebagai agensi berita nasional negara.
Objektif-objektifnya yang sedia termaktub di dalam Akta itu ialah: 1.

Mencari dan mengemukakan maklumat, berita atau bahan berita yang lengkap, benar dan saksama atas apa-apa perkara mengenai kepentingan awam dan bangsa di dalam dan luar Malaysia; 2.
Membahagi-bahagikan maklumat, berita atau bahan berita kepada pelanggan dengan dikenakan bayaran sama ada dengan wang atau pertukaran bertia atau kedua-duanya; dan The Malaysian National News Agency or BERNAMA, is a statutory body established under the BERNAMA Act 1967 [Act 780] as the country’s national news agency.

It’s objectives contained in the Act are as follows: 1.
To seek for and present complete, objective and impartial news or news material of public interest within and outside and national Malaysia; 2.

To distribute these news or news materials to subscribers against payment either in the form of fees or news exchange or both; and 3.

Melaporkan dengan benar dan saksama, dengan tidak menyentuh kepentingan awam dan bangsa, pendapat segala golongan penduduk Malaysia.

3.
3.

To report truthfully and fairly, without prejudice to public or national interest, the views of all sectors of the population of Malaysia.
4 Annual Report 2019 VISI & MISI VISION & MISSION VISI Vision Menjadi agensi berita yang terkemuka dan diiktiraf di peringkat antarabangsa MISI Mission To become a renowned news agency which is recognised internationally Menyedia dan menyebar luas berita dan maklumat secara tepat, cepat, adil dan saksama demi memelihara kepentingan awam dan negara To produce and disseminate news and information in an accurate, speedy, fair and interest.
objective manner in the nation’s • Membentuk masyarakat bermaklumat selaras dengan Gagasan Malaysia Baharu • To mould an informed society in line with the New Malaysia.

• Menjana pendapatan dengan mempel bagaikan produk berita dan maklumat • To generate revenue through diversifcation of news and information products.
Memartabatkan bidang kewartawanan • negara dengan menawarkan peluang kerjaya yang mencabar dan ganjaran yang memuaskan • To enhance the standard of journalism in the country by offering challenging and rewarding careers.

• Menggunakan menyempurnakan perkhidmatan teknologi terkini dalam • Memenuhi kehendak pelanggan sedaya yang boleh • To use the latest technology in service delivery.

• To fulfll the needs of clients at all times.


Annual Report 2019 5 KENYATAAN PENGERUSI CHAIRMAN’S STATEMENT DATUK SERI AZMAN UJANG CHAIRMAN BERNAMA Terlebih dahulu izinkan saya memanjatkan kesyukuran ke hadrat Allah SWT di atas limpah kurnia dan izin-Nya, saya masih diberi peluang melaksanakan amanah serta tanggungjawab sebagai Pengerusi Lembaga Pengelola BERNAMA.
First and foremost, allow me to express my gratitude to Allah SWT for it is with His blessings that I am able to carry out the trust and responsibilities placed upon me as the Chairman of the BERNAMA Board of Governors.

6 Annual Report 2019 Saya mengucapkan jutaan terima kasih dan syabas kepada rakan-rakan Anggota Lembaga yang memberikan komitmen tinggi untuk memandu arah BERNAMA dalam era industri media yang semakin mencabar sekarang.
I express my thanks and congratulations to fellow members of the Board of Governors for their high level of commitment to drive BERNAMA forward in this era of an ever-challenging media industry.
Tahniah dan syabas juga diucapkan kepada semua warga BERNAMA yang telah memberikan komitmen yang padu dan bersama-sama berusaha memastikan program dan aktiviti yang telah dirancang pada tahun 2019 dapat dilaksanakan dengan jayanya bagi mengekalkan kecemerlangan dan kerelevanan BERNAMA Congratulations too to all BERNAMA employees for their undivided commitment and for having worked together to ensure that the programmes and activities planned for 2019 were implemented successfully to maintain BERNAMA’S excellence and relevance.
Pada 2019 menyaksikan BERNAMA telah diketuai oleh seorang Ketua Pegawai Eksekutif wanita pertama dan beberapa transformasi telah dilaksanakan sepanjang 2019.

Year 2019 saw BERNAMA being led for the first time by a female chief executive officer, and several transformations were carried out throughout the year.
Annual Report 2019 7 PENGELUARAN BERITA NEWS PRODUCTION revolusi industri 4.0, Selaras dengan BERNAMA berusaha menyebar luaskan berita melalui platform media sosial dan aplikasi mudah alih selain platform konvensional.

ini, Dengan platform yang bertambah telah melaksanakan Jabatan Pengarang proses “Convergence” dengan menubuhkan “News Command Centre” (Pusat Kawalan Berita) bertempat di Jabatan Pengarang.
Ia berperanan sebagai nadi pengeluaran berita untuk kegunaan semua platform BERNAMA yang ada, TV, Radio dan Media Sosial.

Bagi tempoh Januari hingga Disember 2019, Perkhidmatan Berita yang merangkumi berita Am, Politik, Mahkamah, Jenayah dan Sukan adalah unit terbanyak menghasilkan berita iaitu 69,405 diikuti oleh Perniagaan & Kewangan sebanyak 27,551 dan Berita Antarabangsa sepanjang 2019.

1,389 dengan jumlah Jabatan Pengarang secara keseluruhannya telah menjana sejumlah 7,851 berita eksklusif.
Perkhidmatan Berita menyumbang sebanyak 2,748, Biro-biro Negeri dengan jumlah 2,288, manakala Perniagaan & Kewangan dan Berita Antarabangsa masing-masing merekod jumlah 2,686 dan 129 berita eksklusif.

In line with the Fourth Industrial Revolution, BERNAMA strived to extend distribution of its news through the social media platforms and mobile applications besides the conventional platforms.
With these additional platforms, the Editiorial implemented the process of Department convergence by setting up a News Command Centre that served as the pulse in terms of producing news for the use of all existing Bernama platforms, including TV, Radio and Social Media.
For the period of January to December 2019, the News Service, which encompasses General, Politics, Court, Crime and Sports news, produced the most number of news items, at 69,405 followed by the Business & Finance News Service with 27,551 news items and the International News Service with 1,389 news items.

Overall, the Editorial Department generated a total of 7,851 exclusive news items.
The News Service contributed 2,748 of these; the state bureaus, a total of 2,288; and the Business & Finance News Service and International News Service, a total of 2,686 and 129, respectively.

jurufotografi BERNAMA Sepanjang 2019, telah menghasilkan sejumlah 48,333 foto dan merekod sejumlah 18,532 penggunaan oleh media cetak utama Semenanjung Malaysia, Sabah dan Sarawak dan akhbar Cina.
In 2019, BERNAMA photographers produced a total of 48,333 photographs and 18,532 of these were used by the major print media in Peninsular Malaysia, Sabah and Sarawak as well as the Chinese newspapers.

2019, Meja Multimedia telah Pada menghasilkan infografik dan 682 video yang dimuat naik di laman YouTube, Facebook, Instagram dan Twitter.
sejumlah 1,108 Komitmen para petugas sepanjang 2019, di semua peringkat tetap berada di tahap yang membanggakan dalam menghasilkan berita yang sahih dan pantas ke arah meningkatkan kepercayaan pelanggan media BERNAMA.

Also, in 2019, the Multimedia Desk produced a total of 1,108 infographics and uploaded 682 videos onto YouTube, Facebook, Instagram and Twitter.
Throughout 2019, the commitment of all staff was at a level to be proud of as they produced news with speed and credibility to enhance the trust of media subscribers in BERNAMA.

8 Annual Report 2019 ERA DIGITAL DIGITAL ERA juga disediakan Wartawan BERNAMA latihan dalam bidang “Mobile Journalism” (MOJO) melibatkan tugas merakam video dan foto menggunakan telefon bimbit ketika bertugas di lokasi untuk kegunaan platform berita seperti TV, Radio, dan Multimedia.
BERNAMA reporters were also given training in Mobile Journalism (MOJO), which involves using mobile phones while on duty at locations to record photos and videos for the use of news platforms such as TV, Radio and Multimedia.

turut kandungan mempertingkatkan BERNAMA penyediaan digital secara tepat dan cepat seiring dengan keperluan masa kini yang beralih ke platform digital.
pelanggan media berita BERNAMA telah menubuhkan Bahagian Perancangan Strategik pada Oktober 2019 yang berperanan merancang liputan dan bahan eksklusif yang bersesuaian untuk jangka masa panjang, memantau impak berita/foto/video yang dikeluarkan selain memfokus kepada data analytics (analitik data) data journalism (kewartawanan data) fakta).
dan fact checking (pemeriksaan Perkhidmatan Antarabangsa Berita juga menjalin kerjasama dengan agensi antarabangsa berita khususnya bahan berita, gambar dan klip video dalam usaha berita.
memperhebatkan dan pertukaran pengeluaran serantau dalam Unit Foto BERNAMA selain menghasilkan gambar-gambar statik yang menarik, berkualiti dan eksklusif, jurufotografi BERNAMA juga dikerahkan untuk turut membuat rakaman video untuk kegunaan pelbagai platform juga untuk media sosial BERNAMA dan dimanfaatkan oleh saluran berita BERNAMA TV.

BERNAMA also improved its delivery of digital news content with speed and accuracy in line with the needs of media clients that had shifted to the digital platform.
BERNAMA set up the Strategic Planning Division in October 2019 with the role of planning coverage and exclusive content suitable for the long term; monitoring the impact of published news/photos/videos besides focusing on data analytics, data journalism and fact checking.

The International News Service continued to establish collaboration with other regional and international news agencies, specifically in the exchange of news content, photos and video clips in the effort to improve news production.
The BERNAMA Photo Unit produced attractive, quality and exclusive static photos and deployed photographers to record videos for the use of BERNAMA’S various social media platforms and also for the benefit of the Bernama TV news channel.

BERNAMA TV DAN RADIO BERNAMA TV AND RADIO BERNAMA News Channel secara rasminya dijenamakan semula sebagai BERNAMA TV berkuat kuasa pada 9 Oktober 2019.
BERNAMA TV masih mampu berdiri teguh dalam bidang media dan telah berjaya menembusi pasaran pengguna berita yang tersendiri dan terus kekal sebagai sumber penyampai maklumat kepada masyarakat.

BERNAMA News Channel was officially rebranded as BERNAMA TV on 9 October 2019.

BERNAMA TV has been able to stand tall in the media field and, having successfully penetrated its niche news consumer market, remained a source of information for the community.
Annual Report 2019 9 Tahun 2019 sangat mencabar untuk semua syarikat media di atas pelbagai faktor akibat daripada kebangkitan era digital yang memberikan impak besar kepada media tradisional.

Oleh itu, BERNAMA TV mengatur strategi untuk terus kekal relevan dengan membuat transformasi ke atas program dalaman dan disuntik beberapa elemen segar.
The year 2019 proved to be very challenging for all media companies for various reasons as a result of the rise of the digital era which had a huge impact on traditional media.

As such, BERNAMA TV drew up strategies to remain relevant by transformation introducing to programmes and injecting some fresh elements.
BERNAMA TV terus meningkatkan inisiatif untuk mengoptimumkan penggunaan saluran digital media seperti YouTube, Facebook, Instagram dan Twitter sebagai salah satu platform untuk penyebaran kandungan berita dan programnya yang lebih meluas.

BERNAMA TV continued to step up initiatives to optimise the use of digital media channels Instagram such as YouTube, Facebook, and Twitter as one of the platforms for the wider dissemination of its news content and programmes.
Tahun 2019 juga mencatatkan kenangan manis buat BERNAMA TV kerana berjaya memahat nama dalam Malaysia Book of Records di atas kejayaan ‘Siaran Langsung Kebangsaan Pelbagai Bahasa Tanpa Henti Paling Lama’ dengan bersiaran 25 jam tanpa henti dalam empat bahasa signifikan dengan sambutan Hari Malaysia pada 16 September.
The year 2019 also had sweet memories for Bernama TV which carved a name for itself in the Malaysia Book of Records for the ‘Longest Live Non-Stop Multilingual National Broadcast’ by broadcasting 25 hours non- stop in four languages in conjunction with the Malaysia Day celebration on Sept 16.

Bermula pada 1 Oktober 2019, BERNAMA Radio (BR) dikenali sebagai “STESEN BERITA BISNES ANDA” dengan kandungan dalam Bahasa Malaysia yang memberikan fokus kepada Perusahaan Kecil Dan Sederhana (PKS).
Beginning 1 October 2019, Bernama Radio (BR) was reintroduced as ‘STESEN BERITA BISNES ANDA’ (Your Business News Station) with the content in Bahasa Malaysia focused on Small & Medium Enterprises (SMEs).

10 Annual Report 2019 Dengan pertukaran halatuju dan kandungan sebagai Radio Berita Bisnes ini, sebanyak 31 program baharu diterbitkan oleh Bahagian Rancangan dan 8 lagi program merupakan program pelanggan dan segmen berita.
The change in the direction and content as a Business News Radio saw the Programmes Division coming up with 31 new programmes and eight more tailored for clients as well as news segments.
Tahun 2019 juga menyaksikan BERNAMA Radio mengadakan beberapa kerjasama luar antaranya seperti dengan organisasi Dewan Bahasa dan Pustaka (DBP) dan juga masih meneruskan musim baharu bersama China Radio International (CRI) Beijing dengan dua program bersama dalam Bahasa Melayu iaitu “Ni Hao” dan “Selendang Sutera” bersiaran selama 1 tahun.
collaboration with The year 2019 also saw BERNAMA Radio establishing several organisations, including Dewan Bahasa dan Pustaka (DBP) and China Radio International (CRI) Beijing.

With the latter, it entered a new season of one-year broadcast in two joint programmes in Bahasa Melayu, namely ‘Ni Hao’ and ‘Selendang Sutera’.

KEWANGAN FINANCE Perbelanjaan tahun 2019 berjumlah RM129.27 juta menunjukkan peningkatan sebanyak RM25.31 juta atau 24.35% berbanding RM103.96 juta pada tahun 2018.
Peningkatan ketara dalam perbelanjaan disebabkan terhutang daripada hapus kira syarikat bersekutu iaitu BERNAMA TV Synergy Sdn Bhd sebanyak RM27.38 juta.

jumlah The 2019 expenditure of RM129.27 million showed an increase of RM25.31 million or 24.35% compared to the RM103.96 million in 2018.

The significant increase in expenditure was due to the write-off of a RM27.38 million debt of associate company BERNAMA TV Synergy Sdn Bhd.
Pendapatan BERNAMA pada tahun 2019 juta menunjukkan berjumlah RM107.76 juta peningkatan atau juta 13.16% berbanding RM95.23 yang dicatatkan pada tahun sebelumnya.

sebanyak RM12.53 revenue BERNAMA’S totalled RM107.76 million, an increase of RM12.53 million or 13.16% from the RM95.23 million recorded in the previous year.

for 2019 Mengakhiri kata, saya berharap semoga BERNAMA akan terus maju dan cemerlang di persada media tempatan dan antarabangsa.
In conclusion, I hope BERNAMA will continue to progress and excel local and international media arenas.

in the 2018 2019 RM 103.96 JUTA RM 129.27 JUTA Annual Report 2019 11 KATA PENGHANTAR KETUA PEGAWAI EKSEKUTIF CEO’S FOREWORD NURINI KASSIM KETUA PEGAWAI EKSEKUTIF “ Melangkah ke tahun 2020, kita akan terus menghadapi cabaran media convergence dan transformasi media untuk “ kebaikan penonton, pihak berkepentingan dan negara kita.
12 Annual Report 2019 Sebagai Agensi Berita Nasional Malaysia, BERNAMA memainkan peranan penting sebagai sumber utama berita terkini, tepat dan boleh dipercayai untuk negara kita.

Berita kami banyak terdapat dalam surat khabar, TV, radio, Internet dan media sosial, yang diterbitkan oleh syarikat-syarikat media di Malaysia dan juga di seluruh dunia, untuk segenap lapisan masyarakat.
As the Malaysian National News Agency, BERNAMA plays an essential role as a primary source of the latest, accurate and credible news for our country.

Many have come across our content in the newspapers, TV, radio, on the Internet and social media, carried by media companies all over Ma- laysia and indeed the world, to reach different levels of society.

2019 terbukti menjadi tahun yang cukup penting.


Kami memulakan keupayaan media convergence kami dengan memecahkan rekod Malaysia Book of Records untuk siaran 24 jam, menerusi ‘Siaran Langsung Kebangsaan Pelbagai Bahasa Tanpa Henti Paling Lama’ pada Hari Malaysia di platform media TV, radio dan digital kami.
Tahun ini, BERNAMA Radio berjaya berubah menjadi stesen perniagaan yang menyasarkan audiens dalam kalangan perniagaan dan Perusahaan Industri Kecil dan Sederhana (PKS) yang berbahasa Melayu), sementara BERNAMA TV menambahkan kandungan baharu yang segar ke dalam barisan program mereka untuk memberi penonton pemahaman yang lebih besar mengenai hal-hal kepentingan nasional.

2019 proved to be quite an eventful year.


We kickstarted our media convergence capability by breaking the Malaysian Book of World Records for the longest non-stop 24-hour broadcast on Malaysia Day across our TV, radio and digital media platforms.
The year saw BERNAMA Radio successfully transformed into a business station targeting the Malay-language business and SME audience, while BERNAMA TV added fresh new content into their programme line-up to provide viewers with greater understanding on matters of national interest.

KETUA PEGAWAI EKSEKUTIF Annual Report 2019 13 rasmi BERNAMA Laman web juga diperbaharui dengan penampilan baharu yang segar dan kemampuan analitik yang lebih besar.
Kami melabuhkan tirai 2019 dengan pencapaian yang tinggi : BERNAMA diiktiraf sebagai Jenama Ikonik BrandLaureate bagi kategori Juara Industri Dekad 2019 sementara Pengerusi kami, Datuk Seri Azman Ujang telah menerima Anugerah Ikon Kepimpinan Jenama BrandLaureate 2019 pada bulan Disember.

landskap media Namun, telah berubah dan berkembang secara dramatik dalam beberapa dekad yang terdahulu.
Media tradisional sedang bergelut, memandangkan peningkatan penggunaan peranti mudah alih dan teknologi canggih baharu yang telah memungkinkan semua orang dapat mengakses kandungan dan capaian walau di mana sahaja di dunia.

hampir Di samping itu, ini juga membolehkan sesiapa sahaja untuk menerbitkan, dan kami telah melihat kandungan yang dihasilkan oleh pengguna yang produktif dalam beberapa ini, walaupun tidak tahun kebelakangan itu sahih semua yang dibaca seseorang atau tepat.
Oleh itu, adalah penting bagi BERNAMA untuk bekerja lebih keras untuk mengekalkan perhatian khalayak dengan berita yang boleh dipercayai dan tetap relevan kepada semua pihak berkepentingan kami.

Pada era digital masa kini, potensi yang tidak terbatas untuk menjangkau sasaran khalayak yang lebih luas di pelbagai lapangan.

fresh new BERNAMA’s official website also been revamped with a look and greater analytic capabilities.
We closed the year on a high: BERNAMA was recognised with the BrandLaureate Iconic Brands of the Decade Award for Integrated Media while our Chairman, Datuk Seri Azman Ujang was awarded the BrandLaureate Brand Icon Leadership Award in December.

However, the media landscape has changed and evolved dramatically in the last decade.
Traditional media is struggling, given the increased usage of mobile devices and new cutting-edge technologies which has allowed virtually everyone to access content from anywhere in the world.

in the In addition, it has also enabled anyone to publish, and we have seen prolific user generated content last few years, though not everything one reads may be authentic or accurate.
Hence it is imperative for BERNAMA to work even harder to retain audience attention with credible news and remain relevant to all our stakeholders.

In today’s digital age, there is unlimited potential to reach a wider audience across a multitude of platforms.

14 Annual Report 2019 Inilah sebabnya mengapa media convergence adalah kunci untuk BERNAMA bergerak maju: menjadi lebih ke hadapan dan dapat menyesuaikan diri dengan cepat dalam cabaran dalam industri media yang bergerak ini.
Penumpuan media bukan pantas hari hanya mengenai penggabungan yang jenis kandungan diperlukan dari pelbagai - cetakan, gambar, audio-visual, digital - ini juga mengenai peningkatan cara kita bekerja untuk memberi kesan yang lebih besar dan lebih banyak makna kepada mandat kita sebagai agensi berita nasional.
Dengan pola pemikiran dan sikap positif yang betul, kita dapat memastikan bahawa BERNAMA akan menjadikan media convergence ini sebagai kejayaan yang akan dapat menghasilkan hasil kerja yang optimum untuk semua orang.

Kami mengakui bahawa ini adalah masa- masa penting dan kita tidak boleh bersikap mudah berpuas hati.

BERNAMA harus terus waspada dan menerapkan trend digital tetap menjadi sambil sumber berita yang dipercayai dan relevan.
baharu Melangkah ke tahun 2020, kita akan terus menghadapi cabaran media convergence transformasi media untuk kebaikan dan penonton, dan negara kita.

Bagi pihak semua di BERNAMA, terima kasih kerana mempercayai kami.

berkepentingan pihak This is why media convergence is key for BERNAMA moving forward: to be more agile and able to quickly adapt to the challenges in today’s fast moving media industry.
Media convergence is not just about the necessary merging of the different types of content – print, images, audio-visual, digital – it is also about enhancing the way we work to give greater impact and more meaning to our mandate as the national news agency.

With the right mindset and positive attitude, we can ensure that BERNAMA will make this media convergence a success that will produce optimal results for everyone.

We acknowledge that these are crucial times and there is no room for complacency.
BERNAMA must stay vigilant and embrace new digital trends while staying a credible and relevant source of news.

Moving into 2020, we will continue to embrace the challenges of media convergence and transformation for the good of our audience, stakeholders and our country.

On behalf of all of us at BERNAMA, thank you for believing in us.
Annual Report 2019 15 MAJLIS PENYELIAAN Supervisory Council Suatu Majlis Penyeliaan ditubuhkan dan hendaklah mempunyai fungsi yang berikut:- A Supervisory Council is established and shall have the following functions:- a. untuk memastikan bahawa BERNAMA sentiasa mematuhi Akta; a. to ensure that BERNAMA shall at all times abide by the Act; b. untuk menimbangkan apa-apa aduan daripada suratkhabar, radio atau televisyen yang merupakan pelanggan BERNAMA yang mengatakan kegagalan atau keingkaran BERNAMA untuk mematuhi mana-mana matlamat atau prinsip yang dinyatakan dalam Akta; dan b. to consider any complaint from a newspaper, radio or television subscriber to BERNAMA alleging failure or default by BERNAMA to comply with any of the objects or principles laid down in the Act; and c. untuk menimbangkan apa-apa perkara yang dirujuk kepadanya oleh Lembaga.
c. to consider any matter referred to it by the Board.
Majlis Penyeliaan hendaklah mengandungi anggota yang berikut yang hendaklah dilantik oleh Yang di-Pertuan Agong : The Supervisory Council shall comprise the following members who shall be appointed by the Yang di-Pertuan Agong : a. seorang Hakim Mahkamah Tinggi – Yang di- Pertua Majlis; a. a Judge of the High Court – President of the Council; b. seorang wakil Kerajaan Malaysia; c. seorang wakil suratkhabar di Malaysia; b. one representative of the Government of Malaysia; c. one representative of the newspaper in Malaysia; d. Naib Canselor mana-mana satu Universiti di Malaysia; dan d. the Vice-Chancellor of any one of the Universities in Malaysia; and e. seorang yang lain.
e. one other person.

16 Annual Report 2019 ANGGOTA-ANGGOTA MAJLIS PENYELIAAN Supervisory Council Members Yang Arif Dato’ Azmi Ariffin Yang Dipertua President Hakim Mahkamah Tinggi High Court Judge Dato’ Suriani Dato’ Ahmad Ketua Setiausaha Kementerian Komunikasi dan Mulitimedia Secretary General Ministry of Communications and Multimedia Wakil Kerajaan Persekutuan Representative of the Federal Government Profesor Dato’Dr.
Mohammad Shatar Sabran Naib Canselor/Vice Chancellor Universiti Pendidikan Sultan Idris Cik Esther Ng Sek Yee Ketua Pegawai Kandungan Chief Editor Content Star Media Group Berhad Allahyarham Datuk Syed Jamil Syed Jaafar Ahli Tambahan Additional Member Wakil Naib Canselor Universiti dalam Persekutuan / Representative of the Vice- Chancellor of Universities in the Federation suratkhabar-suratkhabar Wakil dalam Persekutuan Representative of the newspaper in the Federation (Meninggal dunia pada 6 Mei 2019) (Deceased on 6 May 2019) Annual Report 2019 17 Encik Visvakumar Sangiah Setiausaha Secretary LEMBAGA PENGELOLA Board Of Governors Pengurusan BERNAMA terletak hak kepada suatu Lembaga Pengelola yang mengandungi tidak kurang daripada sebelas orang tetapi tidak lebih daripada tiga belas orang anggota yang dilantik oleh Yang di-Pertuan Agong.
The management of BERNAMA is vested in a Board of Governors which shall comprise not less than eleven and not more than thirteen members appointed by the Yang di-Pertuan Agong.

Lembaga hendaklah terdiri daripada anggota yang berikut, yang merupakan warganegara Malaysia: The Board shall consists of the following members who are citizens of Malaysia: i. seorang Pengerusi i. a Chairman ii.

tidak lebih daripada enam orang wakil Kerajaan Malaysia; dan ii.
not more than six representatives of the Government of Malaysia; and iii.

tidak lebih daripada enam orang wakil tuan punya surat khabar di Malaysia yang merupakan pelanggan BERNAMA.

not more than six representatives of iii.

proprietors of newspapers Malaysia who are subscribers to BERNAMA.
18 Annual Report 2019 ANGGOTA-ANGGOTA MEWAKILI KERAJAAN Members Representing The Goverment Datuk Seri Azman Ujang Pengerusi Chairman Encik Shakib Ahmad Shakir Encik Abdul Muis Shefii Timbalan Ketua Setiausaha (Dasar)/Deputy Secretary General Kementerian Komunikasi dan Multimedia/ Ministry of Communications and Multimedia Timbalan Ketua Pengarah (Penyiaran Strategik)/Deputy Director General (Strategic Broadcasting) Jabatan Penyiaran Department of Broadcasting Dato’ Haji Ibrahim Abdul Rahman Ketua Pengarah Jabatan Penerangan Director General Department of Information (Sehingga 25 Mac 2019) Puan Natrah Mohd Zahari Raja Dato’ Nushirwan bin Zainal Abidin Profesor Madya Dr. Azizul Halim Yahya Ketua Seksyen / Section Leader Bahagian Dasar Saraan dan Pengurusan Remuneration Policy And Management Division Perbendaharaan Malaysia Treasure Malaysia Kementerian Kewangan Ministry of Finance Timbalan Ketua Setiausaha/ Deputy Secretary General Jabatan Hubungan Dua Department of Bilateral Affairs Kementerian Luar Negeri Ministry of Foreign Affairs Dekan, Fakulti Komunikasi dan Pengajian Media Dean, Communication Media Studies Universiti Teknologi MARA and Annual Report 2019 19 ANGGOTA-ANGGOTA MEWAKILI AKHBAR Members Representing The Newspaper Datuk Seri Abdul Jalil Hamid Ketua Pegawai Eksekutif Chief Executive Officer The New Straits Times Press (Malaysia) Berhad Datuk Zulkefli Hamzah Pengarang/ Editor Utusan Melayu (Malaysia) Berhad Dato’ (Dr) Hussamuddin Hj.
Yaacub Pengerusi/Ketua Pegawai Eksekutif / Chairman/Chief Executive Officer Kumpulan Media Karangkraf Datuk Pook Ah Lek Ketua Pengarang / Editor-in -Chief Sin Chew Daily Puan Phyllis Wong Yang Yong Encik Lichong F. Angkui Ketua Pengarang / Editor-in -Chief Borneo Post Ketua Pengarang / Editor-in-Chief Utusan Borneo Encik Visvakumar Sangiah Setiausaha Secretary 20 Annual Report 2019 JAWATANKUASA PENGURUSAN Management Committee Pengurusan BERNAMA diketuai oleh seorang Ketua Pegawai Eksekutif yang dibantu oleh satu Jawatankuasa Pengurusan dalam melaksanakan segala program dan aktiviti agensi serta keputusan- keputusan Lembaga Pengelola dan Majlis Penyeliaan.
The BERNAMA management is headed by a Chief Executive Officer who is assisted by a Man- agement Committee that implements all programmes and activities as well as the decisions of the Board of Governors and the Supervisory Council.
Puan Nurini Kassim Datuk Zakaria Abdul Wahab Ketua Pegawai Eksekutif Chief Executive Officer Ketua Pengarang Editor-in-Chief (sehingga 23 Jun 2019) Datuk Mokhtar Hussain Datin Rohana Mustaffa Ketua Pengarang Editor-in-Chief Timbalan Ketua Pengarang, Perkhidmatan Berita Ekonomi Deputy Editor-in-Chief, Economic News Service (Lantikan 23 Ogos 2019) (Lantikan 25 April 2019) Annual Report 2019 21 JAWATANKUASA PENGURUSAN Management Committee Encik Abdul Rahman Ahmad Timbalan Ketua Pengarang, Perkhidmatan Berita Deputy Editor-in-Chief, News Service (Lantikan 1 Oktober 2019) Encik Khairdzir Md Yunus Encik Ahmad Fuad Yahya Timbalan Ketua Pengarang, Perkhidmatan Berita Perniagaan & Kewangan Deputy Editor-in-Chief, Business & Finance News Service Timbalan Ketua Pengarang, Perkhidmatan Berita Antarabangsa Deputy Editor-in-Chief, International News Service (Lantikan 1 Oktober 2019) Puan Sharifah Zaini Syed Zain Ketua Kewangan & Pentadbiran Head of Finance & Administration Encik Azeman Ariffin Encik Syed Khedher Ismail Al Qudsy Ketua Modal Insan Head of Human Capital Pengurus Kanan Latihan Senior Manager Training (Sehingga 29 Oktober 2019) (Sehingga 29 Oktober 2019) 22 Annual Report 2019 JAWATANKUASA PENGURUSAN Management Committee Cik Aniceta Ferns Puan Rita Gomez Dr. Prataban Raju Pengurus Kanan Perhubungan Media & Pengurusan Acara Senior Manager Media Relations & Event Management Pengurus Kanan Perkhidmatan Media & Pangkalan Data Senior Manager Media Services & Database Ketua Pegawai Komersial Chief Commercial Officer
 (Sehingga 17 April 2019) (Sehingga 1 Ogos 2019) (Lantikan 19 Ogos 2019) Encik Roslan Ariffin Puan Zarina Rozali Ketua Penyiaran (BNC & Radio) Head of Broadcasting (BNC & Radio)Radio) Pengurus Perhubungan Korporat Corporate Communications Manager Annual Report 2019 23 CARTA ORGANISASI Organization Chart Majlis Penyeliaan .
.................................................. .............................................................................................................................................. .................................................. Ketua Pegawai Eksekutif Teknologi Maklumat & Komunikasi Pengurus Kanan Kecemerlangan & Latihan Pengurus Kanan Komunikasi Korporat Pengurus Audit Dalam & Pengurusan Kualiti Pengurus Pejabat Undang- Undang Pegawai Jabatan Pengarang Ketua Pengarang Perkhidmatan Berita Perkhidmatan Berita Perniagaan & Kewangan Perkhidmatan Berita Antarabangsa Perancangan Perancangan Strategik Strategik Timbalan Ketua Pengarang Timbalan Ketua Pengarang Timbalan Ketua Pengarang Ketua Command Centre Ketua 24 Annual Report 2019 Lembaga Pengelola ....................................................... .................................................. ............. .
............................................................................................................................................. .................................................. .................................................. .......................... Ketua Pegawai Eksekutif Setiausaha Majlis Penyeliaan & Setiausaha Lembaga Pengelola Jabatan Modal Insan Ketua Jabatan Kewangan & Pentadbiran Jabatan Komersial Ketua Ketua Pegawai Komersial Perancangan Perancangan Strategik Strategik Ketua Digital Media Penyiaran (BTV & Radio) Ketua Ketua Ketua Ketua BERNAMA TV Ketua BERNAMA Radio Ketua Sumber Manusia Pengurus Employee Engagement Pengurus Pengurusan Pengetahuan Pengurus Kanan Pengurusan Kewangan Pengurus Perolehan Pengurus Pentadbiran & Fasiliti Pengurus Pengurusan Penjenamaan Pengurus Pemasaran Pengurus Jualan Pengurus Pembangunan Perniagaan Pengurus Analitik Perniagaan Pengurus Perhubungan Awam Pengurus Khidmat Pelanggan (Operasi) Pengurus Khidmat Pelanggan (Sistem) Pengurus Khidmat Pelanggan (Sokongan) Pengurus Annual Report 2019 25 OPERASI PEMBERITAAN 26 Annual Report 2019 OPERASI PEMBERITAAN Annual Report 2019 27 RUMUSAN JABATAN PENGARANG EDITORIAL DEPARTMENT: A BRIEF “Convergence” Jabatan Proses langkah dengan Pengarang mengorak penubuhan “News Command Centre” (Pusat Kawalan Berita) bertempat di Jabatan Pengarang pada 17 September 2019. tersebut atau CC dikendali oleh Pusat yang bertanggungjawab seorang memastikan ia berfungsi mengikut “Standard Operating Procedures” yang telah ditetapkan.
ketua Semua Penolong Editor dan Editor Jabatan Pengarang Perkhidmatan Berita Dalam Negeri CC sebagai dengan Assignment Editor “Copy Editor” (CE) mengikut jadual tugasan harian.

diserapkan tanggungjawab (AE) atau ke CC turut dianggotai oleh Editor daripada Meja Penyuntingan, Meja Perniagaan dan Kewangan, TV.

Radio, Portal dan Multimedia yang memikul tugas AE dan CE mengikut giliran bertanggungjawab serta untuk pemantauan semakan dan kemas kini berita yang dipaparkan di Portal berita BERNAMA.
membuat Editor yang CC berperanan sebagai nadi pengeluaran berita untuk kegunaan semua platform BERNAMA yang ada, TV, Radio dan Media Sosial.

Berita dari Biro dalam dan luar negara juga tujuan disalurkan kepada penyelarasan bukan pelanggan.

bahagian Utama penyebaran.


penyunting nasional untuk penyebaran dan Berita disalurkan berkepentingan kepada CC yang ke tujuan pula bagi ‘convergence’ at the The process of Editorial Department led to the establishment of the News Command Centre at the 2019. department September on 17, The centre or CC is run by a head responsible for ensuring that it operates in accordance with the stipulated standard operating procedure.
All editors and assistant editors of the Domestic News Service have been absorbed into the CC with the responsibility of serving as assignment editors (AE) or copy editors the daily schedule.

(CE) according to The CC also comprises editors from the Sub-editing Desks, Business & Finance Desk, TV, Radio, Portal and Multimedia Desk who serve as AE and CE in turn as well as editors to monitor, review and update the BERNAMA news portal.
news on The CC is at the heart of the production of news for use by all the BERNAMA platforms, TV, Radio and Social Media.

News of national interest from the bureaus and abroad is also transmitted to the CC for the purpose of coordination and delivery to clients.

News of lesser importance is transmitted directly to the sub-editing desks for delivery to clients.

juga memantau video dan foto yang CC dihasilkan dan diguna pakai oleh platform berita lain seperti TV, Radio, Portal dan Multimedia.
The CC also monitors videos and photographs produced and used by the news platforms such as TV, Radio, Portal and Multimedia.

“ Mutu perkhidmatan berita dipertingkatkan terutamanya dalam menyediakan kandungan berita digital secara cepat dan tepat seiring dengan keperluan pelanggan media masa kini yang beralih ke platform digital.

“ 28 Annual Report 2019 Sejak adanya CC jumlah kesilapan daripada segi ejaan, fakta dan pembentukan ayat dalam teks berita berkurangan.
Sebarang kesalahan yang dikesani dalam teks berita diperbaiki pada kadar cepat dan segera.

Since the setting up of the CC, there has been a decrease in errors in terms of spelling, facts and sentence construction.

Any error detected in the news text is quickly corrected.

“Command Centre” turut Kehadiran meningkatkan dan kecekapan wartawan yang sentiasa diberi panduan untuk menambah dan berita.
kemahiran baik dalam mengolah prestasi editor “Mobile Journalism” juga disediakan latihan dalam Wartawan (MOJO) bidang melibatkan tugas merakam video dan foto menggunakan telefon bimbit ketika bertugas di lokasi untuk kegunaan platform berita seperti TV, Radio, dan Multimedia.

The presence of the CC has also helped to enhance the capability of editors and reporters improve their who are always guided to performance and skills in processing news.
(MOJO) which Journalists are provided training in Mobile Journalism the task of recording videos and photographs in using mobile phones while on duty the field for the use of news platforms such as TV, Radio and Multimedia.

involves Mutu perkhidmatan berita dipertingkatkan terutamanya dalam menyediakan kandungan berita digital secara cepat dan tepat seiring pelanggan media dengan masa kini yang beralih ke platform digital.
keperluan The quality of news services is enhanced, primarily in producing fast and accurate digital news content in line with the needs of media clients who have shifted to the digital platform.

dan kecekapan dalam Keupayaan tepat dan menghasilkan berita pantas meningkatkan kepercayaan dan keyakinan pelanggan- terhadap BERNAMA pelanggan media ramai umumnya.
khususnya dan orang dapat telah yang berita 2019 Sepanjang kejayaan dan mengenai pencapaian kerajaan Pakatan Harapan dikeluarkan untuk pengetahuan umum.

banyak inisiatif The capability and efficiency of producing news fast and accurately have raised the trust and confidence of media clients in BERNAMA in general.

in particular and the public Throughout 2019, much news on the success of the Pakatan Harapan government’s initiatives and achievements was released to the public.
Annual Report 2019 29 Bahagian Perancangan Strategik ditubuhkan pada Oktober dan ia berperanan membantu CC merancang liputan dan bahan eksklusif yang bersesuaian untuk jangka masa panjang, memantau impak berita/foto/ video yang dikeluarkan selain memfokus (analitik data) kepada data analytics journalism data data) fakta).
fact checking dan (kewartawanan (pemeriksaan Dalam usaha memperhebatkan pengeluaran berita, Perkhidmatan Berita Antarabangsa menjalin kerjasama dengan agensi berita serantau dan antarabangsa khususnya dalam pertukaran bahan berita, gambar dan klip video.
dan Perniagaan Kewangan Unit mempergiatkan penghasilan berita mengenai perkembangan ekonomi dan isu- isu semasa seperti nilai ringgit, kestabilan pasaran kewangan, harga minyak dan impak terhadap masyarakat umum terus mendapat keutamaan dalam setiap pemberitaan unit ini.
juga DIARI / AKTIVITI JABATAN PENGARANG 2019, Sepanjang Pengarang dikunjungi oleh delegasi dan perwakilan asing iaitu: Jabatan The Strategic Planning Division was established in October and assists the CC in planning coverage, long-term exclusive suitable monitoring the impact of the released news/ photographs/videos and focusing on data analytics, data journalism and fact-checking.
In an effort to intensify news production, the International News Service has forged collaboration with regional and international news agencies, especially in the exchange of news materials, photographs and video clips.

The Business & Finance Desk has intensified the production of news on the country’s economic development and also gives priority to current issues such as the value financial market stability, of the ringgit, fuel prices and their impact on the public.
EDITORIAL DEPARTMENT DIARY / ACTIVITIES During 2019, the Editorial Department hosted visits by several delegations and representatives of foreign missions, namely: (13 oleh oleh Duta Duta Salas Lopez (26 Mac (18 Mac • Kunjungan Besar Argentina ke Malaysia H.E Manuel 2019) Balaguer Besar • Kunjungan Colombia ke Malaysia H.E Mauricio 2019) Gonzalez • Kunjungan oleh Duta Besar Kedutaan Yaman, H.E Dr. Adel Mohamed Ali 2019) Ba Hamid • Kunjungan oleh delegasi Kedutaan Ukraine diketuai oleh Timbalan Menteri Luar Ukraine H.E Sergiy Kyslytsya (30 Oktober 2019) Suruhanjaya oleh diketuai Pyo 2019) News 2019) • Kunjungan oleh Duta Georgia Ke Malaysia Nikoloz Apkhazava (11 Disember 2019 oleh Chul-Soo • Kunjungan Agency Korea Pesuruhjaya (31 Oktober Qatar November • Kunjungan • Komunikasi September (KCC) Tetap oleh (1 • Ambassador of Argentina to Malaysia H.E.
Manuel Balaguer Salas (March 18, 2019) • Ambassador of Colombia to Malaysia H.E.

Mauricio Gonzalez Lopez (March 26, 2019) • Ambassador of Yemen to Malaysia H.E.

Dr Adel Mohamed Ali Ba Hamid (Sept 13, 2019) • Delegation led by Ukraine Deputy Foreign Minister H.E.
Sergiy Kyslytsya (Oct 30, 2019) Korea (KCC) Commissioner 2019) Qatar 2019) to Malaysia H. E. Nikoloz Apkhazava (Dec 11, 2019) (Oct from (Nov • Ambassador of Georgia Communications Commission led Pyo by Chul-Soo • Delegation • Delegation Standing Agency News from the 31, 1, 30 Annual Report 2019 Ketua Pengarang telah menghadiri pelbagai mesyuarat, majlis pelancaran, lawatan kerja dan persidangan penting sepanjang 2019.
Antaranya: • Kongres Agensi-Agensi Berita Dunia Keenam, di Sofia, Bulgaria dari 13 hingga 15 Jun 2019 • Mesyuarat penubuhan cadangan Majlis Media Malaysia bersama Menteri Komunikasi dan Multimedia YB Gobind Singh Deo pada 21 Jun 2019 • Majlis Pelancaran Wawasan Kemakmuran (WKB) 2030 oleh Perdana Bersama Menteri Tun Dr Mahathir Mohamad di KLCC pada 5 Oktober 2019 • Perhimpunan Agung ke-17 Pertubuhan Agensi Berita Asia Pasifik (OANA) anjuran Yonhap News Agency di Seoul, Korea Selatan dari 6 hingga 9 November 2019 • Persidangan Agung Ke-40 UNESCO di Paris dari 17 hingga 21 November 2019 Editor-in-Chief The various visits working throughout 2019, participated in launch events, conferences including the following: and key meetings, of 13 Minister Congress Multimedia Agencies from June • Sixth News Bulgaria, International Sofia, in 15 2019 to • Meeting on the setting up of the proposed Media Council with Communications and YB Gobind Singh Deo on June 21, 2019 • Launch of Shared Prosperity Vision (WKB) 2030 by Prime Minister Tun Dr Mahathir Mohamad at Kuala Lumpur Convention Centre (KLCC) on Oct 5, 2019 17th General Assembly of the Organisation of Asia-Pacific News Agencies (OANA) organised by Yonhap News Agency in Seoul, South Korea, from Nov 6 to 9, 2019 • UNESCO 40th General Conference in Paris to 21, 2019, from Nov 17 • PETUGAS JABATAN PENGARANG EDITORIAL DEPARTMENT: STAFF Jumlah Petugas Setakat Disember 2019, seramai 370 petugas berkhidmat di Jabatan Pengarang iaitu 331 petugas tetap (283 skim SSM dan 48 skim
 Komersil), 34 petugas kontrak dan 5 petugas sambilan.
Lantikan baharu sepanjang tempoh tersebut ialah 15 orang.

Number of Staff As of December 2019, the Editorial Department had 370 staff – 331 permanent (283 on the SSM Scheme and 48 on the Commercial Scheme), 34 contract and five part-time.

During the period, there were 15 new appointments.

Persaraan Ketua Pengarang Datuk Zakaria Abdul Wahab tamat kontrak perkhidmatan beliau sebagai Ketua Pengarang BERNAMA pada 21 Jun 2019.
Retirement of Editor-in-Chief Datuk Zakaria Abdul Wahab completed his term of contract as the Editor-in Chief of BERNAMA on June 21, 2019.

Pelantikan Ketua Pengarang BERNAMA Baharu Datuk Mokhtar Hussain dilantik sebagai Ketua Pengarang BERNAMA yang baharu berkuatkuasa pada 23 Ogos 2019.

Petugas Meninggal Dunia Encik Adnan bin Jahaya Eksekutif Editorial dari Biro Perlis telah meninggal dunia dalam perkhidmatan pada 28 April 2019.
Appointment of new Editor-in-Chief Datuk Mokhtar Hussain was appointed as the new Editor-in-Chief of BERNAMA with effect from Aug 23, 2019.

Death of Employee Adnan Jahaya, editorial executive at the Perlis Bureau, died on April 29, 2019.
Annual Report 2019 31 ANUGERAH WARTAWAN 2019 JOURNALISM AWARD 2019 Sebilangan petugas Jabatan Pengarang telah berjaya menerima pelbagai anugerah kewartawanan 2019. sepanjang Antaranya: tahun • Anugerah Media Johor 2018 • Hadiah Kewartawanan Malaysia MPI - PETRONAS 2018 • Anugerah Media Halal Meembar 2019 • Anugerah Media Universiti Malaysia • • Terengganu (UMT) 2019 Anugerah Kewartawanan Gemilang Kelab Media Kelantan Darul Naim (KEMUDI) 2019 Anugerah Kewartawanan Kenyalang Tahun 2019 Several Editorial Department staff have received journalism awards throughout the year 2019.
These include: • Johor Media Awards 2018 • • • Universiti (UMT) The MPI - Petronas Malaysian Journalism Awards 2018 The Meembar Halal Media Awards 2019 Malaysia Terengganu 2019 • Kelantan Darul Naim Media Club Journalism Awards 2019 Journalism Awards 2019 (KEMUDI) • Kenyalang Awards Media PERKHIDMATAN JABATAN PENGARANG EDITORIAL DEPARTMENT SERVICES Pengarang BERNAMA Jabatan diperkukuhkan oleh tiga perkhidmatan utama iaitu Perkhidmatan Berita (PB), Perkhidmatan Berita Antarabangsa (PBA) dan Perkhidmatan Perniagaan & Kewangan (PB&K).
Berita-berita yang dihasilkan disalurkan dan dihebahkan secara meluas menerusi pelanggan media.

BERNAMA menyiarkan berita dalam lima bahasa iaitu Bahasa Malaysia, Inggeris, Mandarin, Arab dan juga Sepanyol melalui pelbagai platform media seperti BERNAMA TV, BERNAMA Radio, portal berita BERNAMA di www.bernama.com, aplikasi mudah alih BERNAMA dan media sosial iaitu Facebook, Twitter, Youtube, dan Instagram.
The BERNAMA Editorial Department comprises three major services, namely the News Service, International News Service and Business & Finance News Service.

through The news items are widely circulated and the media clients.
broadcast BERNAMA distributes/broadcasts news in five languages, namely Bahasa Malaysia, English, Mandarin, Arabic and Spanish via various media platforms such as BERNAMA TV, BERNAMA Radio, the BERNAMA news portal at www.bernama.com, BERNAMA social media, mobile applications and Facebook, Twitter, YouTube and Instagram.
PLATFORM MEDIA BERNAMA BERNAMA MEDIA PLATFORM BERNAMA.COM YOUTUBE INSTAGRAM FACEBOOK TWITTER 37,900 118,000 9,283,00 495,435 756,279 Pengunjung / Pengikut Visitors/Folowers 32 Annual Report 2019 PERKHIDMATAN BERITA NEWS SERVICE Perkhidmatan Berita terus memainkan peranan penting dalam menyalurkan berita sahih serta menyebarkan maklumat komprehensif mengenai dasar-dasar kerajaan, pencapaian dan kejayaan negara sepanjang 2019.
Di samping itu, perkhidmatan ini juga terus bergiat aktif dalam lambakan maklumat berkaitan isu semasa melalui pelbagai platform media sosial.

The News Service continued to play an in disseminating authentic important role news information comprehensive on government policies and national achievements and successes throughout 2019. and In addition, the service continued to actively disseminate issues through the various social media platforms.
information on current Perkhidmatan Berita diperhebatkan dengan enam tunjang utama yang menyumbang kepada produktiviti di Jabatan Pengarang iaitu Meja Berita, Meja Jenayah, Meja Mahkamah, Meja Sukan, Meja Rencana dan Penulisan Strategik dan Meja Multimedia.

The News Service was consolidated with six key pillars contributing to the productivity at the Editorial Department, namely the News Desk, Crime Desk, Courts Desk, Sports Desk, Features and Strategic Writing Desk, and Multimedia Desk.
Meja Multimedia memainkan peranan dalam menghasilkan bahan-bahan kreatif dan maklumat ringkas yang lengkap untuk kandungan berita melalui pelbagai platform media sosial dalam bentuk oneliner, infografik dan video.

Usaha dan strategi untuk melahirkan generasi baru wartawan yang benar-benar ‘bi-lingual’ dalam penulisan berita turut dirangka dengan teliti dan wartawan meja berita juga dikerahkan supaya lebih banyak menulis berita dalam Bahasa Inggeris.
amat Selain menghasilkan berita biasa (bukan eksklusif), kelainan dan keunikan berita Jabatan juga Pengarang menghendaki wartawannya untuk mengusahakan berita eksklusif bagi memastikan lebih banyak penggunaan berita oleh pelanggan media.

dititikberatkan.

Usaha juga dilakukan untuk meningkatkan produktiviti berita di biro-biro negeri termasuk memperbanyakkan berita eksklusif yang memberi impak iaitu mendapat penggunaan media tempatan dan juga portal online.
penghasilan The Multimedia Desk played in delivering news content and precise and brief information through various social media platforms in the form of oneliners, infographics and videos.

its role Efforts and strategies had been carefully drawn up to produce a new generation of bilingual reporters, and journalists at the News Desk were encouraged to write more news stories in English.
The Editorial Department requires reporters, besides producing the regular news (non- exclusive) to also give emphasis to unique stories with a difference.

It requires reporters to come up with exclusive stories to ensure more usage of BERNAMA news items by the media clients.

Efforts were also made to increase news productivity in the state bureaus, including the production of more exclusive news stories and impactful in the sense that they get usage in the local media and on online portals.
Annual Report 2019 33 Peranan Perkhidmatan Berita telah cemerlang dalam aspek membantu pemegang taruh iaitu kerajaan, menyebarkan maklumat mengenai pencapaian dan kejayaan inisiatif, rancangan dan projek pembangunan negara serta kemajuan rakyat.

The role of the News Service has been outstanding in assisting the stakeholder, namely the government, to disseminate information on the achievements and successes of national development initiatives, plans and projects as well as the progress of the people.
Sepanjang tahun 2019 Perkhidmatan Berita terlibat secara langsung dalam liputan acara dan peristiwa-peristiwa penting antaranya; Istiadat Pertabalan Yang di-Pertuan Agong Ke-16 Sultan Pahang Al-Sultan Abdullah Ri’ayatuddin Al-Mustafa Billah Shah, kes tragis warga Ireland Nora Anne, kematian orang asli di Gua Musang, pencemaran kimia di Sungai Kim Kim, Johor, jerebu dasyat di Sarawak, perbicaraan kes kematian Muhammad Adib, Belanjawan 2020, lima Pilihan Raya Kecil (PRK) iaitu Parlimen Cameron Highland, DUN Semenyih, DUN Rantau, Parlimen Sandakan dan Tanjung Piai.
The year 2019 also saw BERNAMA directly involved in the coverage of important events, among them the installation of the Sultan of Pahang, Al-Sultan Abdullah Ri’ayatuddin Al-Mustafa Billah Shah, as the 16th Yang di-Pertuan Agong; the tragic case of Irish national Nora Anne; deaths of Orang Asli in Gua Musang; chemical pollution of Sungai Kim Kim in Johor; bad haze in Sarawak; fire-fighter inquest Muhammad Adib; Budget 2020; and five by-elections, namely the Cameron Highlands, Sandakan and Tanjung Piai parliamentary and Semenyih and Rantau state by-elections.
the death of into PERKHIDMATAN PERNIAGAAN DAN KEWANGAN BERNAMA BERNAMA BUSINESS AND FINANCE SERVICE (BES) 2019 adalah tahun yang amat penting buat kerajaan baharu Pakatan Harapan, setahun selepas ia memegang tampuk kepimpinan negara setelah mencatat kemenangan besar dalam Pilihan Raya Umum ke-14 pada 2018 yang menyaksikan kerajaan kleptokrat Barisan Nasional (BN) yang telah memerintah selama lebih enam dekad berjaya ditumbangkan.
(PH) 2019 was a momentous year for the new government, Pakatan Harapan one year since into power after it came securing a historic victory during the 14th General Election in 2018 which saw a six- decade-old kleptocrat government of the previous Barisan Nasional (BN) booted out.
selepas setahun Genap kejayaannya menumbangkan sebuah kerajaan yang parah dibelenggu rasuah, Perdana Menteri Tun Dr Mohamad berucap di atas pentas pada 9 Mei 2019 sempena sambutan ulang tahun pertama kemenangan PH untuk mengisahkan kejayaan-kejayaan yang telah dicapai pakatan itu.
Kewangan daripada dan itu, Perkhidmatan Terdahulu Perniagaan Bernama (dahulunya dikenali sebagai Perkhidmatan Berita Ekonomi Bernama atau PBE) giat menghasilkan untuk pelbagai menceritakan kejayaan-kejayaan kerajaan PH yang baharu itu.

berita Exactly a year since the unforgettable success in unseating a corrupt government, Prime Minister Tun Dr Mahathir Mohamad in took to the stage on May 9, 2019, a celebration first year anniversary to reflect on its achievement.
to mark PH’s Prior to the one year anniversary, the Business and Finance Service of Bernama (previously the Bernama Economic Service or BES) had been actively producing stories highlighting the success the newly-installed PH government.

of known as 34 Annual Report 2019 Antara dasar penting kerajaan yang dilaporkan dengan secara terperinci oleh PBE ialah Wawasan Kemakmuran Bersama 2030 (WKB 2030).
Dasar yang dilancarkan oleh Perdana Menteri Tun Dr Mahathir Mohamad pada Sabtu, 5 Oktober 2019 itu, adalah kesinambungan kepada gagasan Wawasan 2020 yang juga diilhamkan oleh Dr Mahathir semasa beliau menjadi Perdana Menteri keempat.

One of the policies highlighted in details by the BES was The Shared Prosperity Vision 2030 (SPV 2030).
Launched by the Prime Minister Tun Dr Mahathir Mohamad on Saturday, Oct 5, 2019, the SPV is the continuation of Vision 2020 mooted by Dr Mahathir when he was the country’s fourth prime minister.

Wawasan 2020 diumumkan hampir 30 tahun lepas semasa pembentangan Rancangan Malaysia Keenam pada 1991.
Vision 2020 was unveiled almost 30 years ago during the tabling of the Sixth Malaysia Plan in 1991. itu, WKB2030 akan menjadi Sementara rangka tindakan untuk negara mencapai taraf negara maju dan WKB 2030 meliputi tempoh dari 2021 hingga 2030.

WKB 2030 adalah wawasan jangka panjang kerajaan Pakatan Harapan yang baharu ekoran kejayaannya menamatkan kekuasaan kerajaan BN yang terbelenggu rasuah yang memerintah selama 62 tahun di bawah kepimpinan bekas Perdana Menteri Datuk Seri Najib Tun Razak.
Najib dan isterinya, Datin Seri Rosmah Mansor dan beberapa pemimpin BN yang lain, kini menghadapi pelbagai tuduhan rasuah di mahkamah.

WKB 2030, antara bertujuan meningkatkan pendapatan pelbagai kumpulan etnik selain memberi mereka taraf kehidupan yang selesa kepada seluruh rakyat Malaysia.

lain Kerajaan Pakatan Harapan, yang merupakan gabungan beberapa parti politik, di bawah kepimpinan Dr Mahathir berhasrat menjadikan Malaysia “Harimau Baru Asia” dalam bidang ekonomi.
Melalui WKB 2030, kerajaan menyasarkan secara untuk membangunkan Malaysia secara mampan dan adil selain mencapai kesaksamaan dalam pengagihan kekayaan negara meliputi segenap tingkat pendapatan, etnik, rantau dan rantaian bekalan menjelang 2030, kata Perdana Menteri pada majlis perbandaran WKB 2030 pada 7 Okt 2019 di Kuala Lumpur.

Meanwhile, the SPV 2030 will serves as the country’s blueprint to attain the developed country status, spanning the period of 2021 to 2030.
BES BERNAMA is one of the editorial services in Bernama which have been giving extensive coverage on the SPV2030.

The SPV 2030, is a long term vision of the new Pakatan Harapan government following its success in ending the corrupt reign of the 62-year-old Barisan Nasional (BN) government headed by the then former Prime Minister Datuk Seri Najib Tun Razak.

Najib and his wife, Datin Seri Rosmah Mansor along with several Barisan Nasional leaders are now facing a slew of corruption charges.
The SPV aimed at, among others, to increase the incomes of the various ethnic groups as well as to provide a decent standard of living to all Malaysians.

The PH government, a coalition of several political parties led by Dr Mahathir aspire to make Malaysia as the new “Asian Tiger” economy.
Via the SPV 2030, the government aims to develop Malaysia in a sustainable and fair manner as well as striving for an equitable distribution of the country’s wealth across all levels of incomes, ethnicities, regions and supply chains by 2030, said the Prime Minister in his speech at the launching of the SPV on Oct 7, 2019 in Kuala Lumpur.
Annual Report 2019 35 Justeru, “Kemakmuran Bersama” juga menjadi tema Ucapan Belanjawan 2020 -- Memacu Pertumbuhan dan Keberhasilan Bersama Ke Arah Kemakmuran Bersama -- semasa dibentangkan oleh Menteri Kewangan Lim Guan Eng di Dewan Rakyat pada 11 Okt 2019.

Thus, “Shared Prosperity” also became the theme of Budget 2020 -- Giving Growth and Equitable Outcomes Towards Shared Prosperity -- when it was tabled by the Finance Minister Lim Guan Eng at the Dewan Rakyat on Oct 11, 2019.
Kumpulan sasaran utama WKB 2030 adalah mereka yang berpendapatan rendah atau golongan B40, miskin tegar, kumpulan minoriti seperti Orang Asli, selain kaum bumiputera di Sabah dan Sarawak.

The main target groups in SPV 2030 consist of the lower-income group or the B40, the hardcore poor, minority groups like the Orang Asli, as well as the Bumiputras of Sabah and Sarawak.
2030, liputan meluas semasa Selain memberi turut pelancaran WKB menghasilkan susulan berkaitan isu-isu penting yang diguna pakai dengan meluas oleh media tempatan dan portal-portal berita dalam talian yang popular seperti Malaysia Kini.

pelbagai berita PBE juga PBE telah memberikan keutamaan penting kepada liputan isu-isu berkaitan minyak sawit termasuk gesaan oleh sebuah dewan perniagaan di India kepada para pengimport di negara itu supaya memboikot minyak sawit dari Malaysia.
Namun sebuah pertubuhan politik di India pula sebaliknya menggesa kerajaan India yang dipimpin Perdana Menteri Narendra Modi agar tidak mengurangkan import minyak sawit dari Malaysia.

Dalam satu laporannya, BERNAMA memetik Presiden Jawatankuasa Kongres Tamil Nadu, K.S.

Alagiri sebagai menyatakan bahawa sebarang pengurangan import minyak sawit dari Malaysia oleh India akan menjejaskan India di Malaysia, yang pekerja migran kebanyakannya berasal dari Tamil Nadu.
Sebuah akhbar harian berbahasa Inggeris yang popular di negara ini, The Star, telah itu sebagai memuatkan berita BERNAMA berita utama halaman berita perniagaannya.

itu bahawa Alagiri juga dipetik sebagai berkata dalam laporan terdapat sekurang- kurangnya 500,000 pekerja dari Tamil Nadu kini bekerja dalam sektor teknologi dan maklumat serta industri makanan dan minuman di Malaysia.
Apart from giving extensive coverage during the launching of SPV, BES also came up with various follow-up stories on important issues, which were picked up and used extensively by the local media including several popular online news portals like Malaysia Kini.

BES BERNAMA also gave prominent coverage on issues concerning palm oil including on a call by an Indian trade association for Indian importers to shun palm oil from Malaysia.
However, a political body in South India has urged the government of Prime Minister Narendra Modi not to reduce palm oil imports from Malaysia.

In a report, BERNAMA quoted the Tamil Nadu Congress Committee (TNCC) president K. S. Alagiri who stated that any reduction of palm oil imports from Malaysia by India will be counter-productive as the move will hit in Malaysia, hard Indian migrant workers who mainly originated from the southern state of Tamil Nadu.
One of the most popular English daily in the country, The Star, carried prominently the news report by BERNAMA in its business section.

Alagiri was also quoted in the report saying that at least 500,000 people from Tamil Nadu are currently employed in the Information Technology sector and food and beverage industry in Malaysia.

36 Annual Report 2019 Menurut beliau, pekerja migran tersebut menghantar pulang hampir 90 peratus daripada gaji mereka kepada keluarga mereka di India.
According to him, migrant workers remitted nearly 90 per cent of their wages to their families in India.

Pada 2019, PBE menghasilkan sejumlah 15,376 lagi berita biasa/harian, selain beribu-ribu berita yang dihasilkan daripada temu bual khas dan eksklusif yang digunakan secara meluas oleh media arus perdana tempatan dan portal berita dalam talian.
In 2019, BES produced a total of 15,376 daily/ regular news items, as well as thousands of other news items based on exclusives and special interviews which were used widely by local mainstream media and online news portals.

Berita-berita yang dihasilkan oleh pasukan- pasukan dari PBE ini memfokuskan kepada kementerian-kementerian yang berkenaan, situasi ekonomi semasa di negara ini, di samping kegiatan-kegiatan sektor korporat.
These news reports produced by the BES team were focused on relevant ministries, the current economic situation in the country as well as activities undertaken by corporate sectors.

juga ada menjalankan PBE temu bual khas dengan menteri-menteri mengenai kementerian masing-masing, pencapaian antaranya: BES also conducted special interviews with ministers on their ministry’s achievement.

Among them are: 1.

Menteri Kewangan Lim Guan Eng.

2.

Menteri Hal Ehwal Ekonomi Datuk Seri Mohamed Azmin Ali.

3.
3.

Menteri Perdagangan dan Industri Datuk Darrell Leiking.

1.

Minister of Finance (Lim Guan Eng) 2.

Minister of Economic Affairs (Datuk Seri Mohamed Azmin Ali) 3.
Minister of International Trade and Industry (Datuk Darell Leiking) Dalam tempoh yang sama, pasukan PBE laporan juga telah menghasilkan pelbagai dan analisis berita yang mendalam tentang nilai mata wang ringgit, perdagangan saham di Bursa Malaysia, hal-hal ekonomi dan kewangan, pergerakan harga minyak dan usaha untuk memperkukuh keyakinan dalam pasaran saham kerana impak kepada masyarakat umum.
ia memberi During the period under review, the BES team had also produced news reports and in- depth analysis on the value of ringgit, trading of shares in Bursa Malaysia, financial and economic affairs, oil prices movement and efforts to strengthen confidence in the capital market as well as its impact on the general public.
Selain melaporkan berita-berita biasa, PBE turut menghasilkan sejumlah besar berita berasaskan isu-isu berkaitan pelbagai sektor ekonomi di negara ini seperti isu minyak sawit, automotif, penerbangan, pembuatan, maritim, sektor perkhidmatan dan lain-lain.
Apart from the regular coverage, BES has also been generating a significant amount of issues-based news report related to matters concerning various economic sectors in the country such as palm oil, automotive, aviation, manufacturing, maritime, services and others.

Pasukan PBE turut meletakkan keutamaan penting kepada liputan mengenai Laporan Tahunan Bank Negara Malaysia (BNM), pelaburan oleh syarikat-syarikat berkaitan kerajaan (GLC) dan pengiktirafan oleh badan- badan penarafan antarabangsa.
The team also gave prominent coverage on the Bank Negara Malaysia’s (BNM) Annual Report, investments by the government- linked companies (GLC) and recognition by the international rating agencies.

Annual Report 2019 37 Di bawah pentadbiran kerajaan Pakatan Harapan, PBE telah merangka langkah-langkah dan kaedah untuk menyebarkan mesej-mesej kerajaan kepada rakyat agar mereka faham bahawa pentadbiran baharu ini mempunyai iltizam yang tinggi untuk meningkatkan taraf hidup dan kesejahteraan rakyat.
Ke arah itu, pasukan PBE telah memberikan liputan meluas dan menyeluruh tentang komitmen kerajaan hendak menambah baik kemudahan infrastruktur dan pengangkutan awam.

Under the administration of PH government, BES has devised measures and methods to relay the government’s messages to the people, in a bid to ensure the rakyat understand that the new administration is determined to uplift their livelihood and well-being.
Towards this end, the BES team had been giving extensive coverage on the government’s commitment improvement to improve the infrastructure and public transportation.

liputan PBE turut memberi luas kepada pembatalan oleh kerajaan projek-projek mega yang ditaja negara China di Malaysia, yang didakwa oleh sesetengah pihak kononnya mempunyai impak negatif kepada hubungan dua hala antara Kuala Lumpur dan Beijing.
the BES also gave wide coverage on cancellation of China-backed projects in Malaysia by the government which certain quarters claimed would negatively affect bilateral relations between Kuala Lumpur and Beijing.

itu telah Bagaimanapun, dakwaan mereka dinafikan dengan sekeras-kerasnya oleh kedua-dua kerajaan yang terus mengekalkan hubungan dua hala yang baik.
projek-projek Kerajaan segera memberikan penjelasan yang mendapat bahawa sokongan kerajaan China itu tidak dibatalkan, tetapi hanya dikaji semula, disebabkan faktor- faktor seperti pelaksanaan langkah kawalan mata wang yang lebih ketat oleh Beijing.

However, their assertions were flatly denied by both governments which maintained good bilateral relations.
The government was quick to explain that Chinese-backed projects in Malaysia were not cancelled, but merely reviewed, due to factors such as the imposition of tighter currency control measures by Beijing.

Antara projek-projek terbabit yang dikaji semula itu adalah seperti Laluan Tel Pantai Timur (ECRL), manakala projek saluran paip pelbagai produk (MPP), dan saluran paip Trans-Sabah dan Kedah bernilai RM9 bilion telah ditangguhkan ke satu masa yang tidak ditetapkan.
Among projects which were reviewed by the government included the East Coast Rail Link (ECRL), while the Multi-Product Pipeline (MPP) and Trans-Sabah Gas Pipeline (TSGP) projects in Sabah and Kedah costing more than RM9 billion, had been put on hold indefinitely.

Hasil perundingan antara Kuala Lumpur dan Beijing, kedua-kedua negara bersetuju untuk menyambung semula pembinaan ECRL dengan kos yang banyak dikurangkan.
Kos muktamad pembinaan ECRL telah dapat dikurangkan kepada RM44 bilion daripada kos asal RM65.5 bilion, dengan penjimatan besar sebanyak RM21 bilion.

After intense renegotiation process between Kuala Lumpur and Beijing, both countries agreed to resume the construction of ECRL but with a much-reduced price.

The final price of the ECRL was brought down to RM44 billion from RM65.5 billion previously, for a whopping saving of RM21 billion.
38 Annual Report 2019 Pada Mei 2019, ketika kerajaan Pakatan Harapan menyambut ulang tahunnya yang pertama, PBE telah menyiarkan pelbagai artikel yang menggambarkan pencapaian dan kejayaannya.
Dalam catatan dalam blognya penasihat DAP, Lim Kit Siang telah menulis bahawa antara kejayaan besar PH sejak menerajui tampuk pemerintahan negara pada Mei 2018 adalah menamatkan pemerintahan kleptokrat yang terkenal di dunia dan memulakan langkah- langkah transformasi untuk menjadikan negara ini sebuah negara berintegriti.
PBE turut melaporkan kisah-kisah kejayaan PH yang dinyatakan oleh Perdana Menteri dalam mengemukakan hala tuju baru Malaysia, walaupun terpaksa menghadapi pelbagai masalah yang ditinggalkan oleh kerajaan kleptokrat terdahulu.

Dr Mahathir berkata prestasi kerajaan diukur inisiatif yang dirangka berdasarkan 464 sebagai dasar-dasar dan langkah-langkah yang dinyatakan dalam manifesto PH bagi Pilihan Raya Umum ke-14.
“Lima puluh tiga inisiatif atau 11.2 peratus telah dapat dilaksanakan daripada 128 inisiatif, manakala 283 inisiatif, atau 60.99 peratus, adalah dalam peringkat perancangan atau belum dimulakan.

ini menunjukkan peningkatan “Pencapaian sebanyak 29.4 peratus berbanding 9.67 peratus pada sehingga 31 Disember 2018,” itu ketika kata Dr Mahathir pada waktu membentangkan kad laporan (report card) pentadbirannya di Putrajaya pada 9 Mei tahun lepas.
PBE kini sedang mempersiapkan diri untuk melaksanakan liputan Sidang Kemuncak APEC 2020, yang Malaysia akan menjadi tuan rumahnya.

In May 2019, when the Pakatan Harapan government was celebrating its one year in power, BES had come up with various articles reflecting its achievements and successes.
Writing in his blog, the DAP’s advisor, Lim Kit Siang wrote that among PH greatest achievements since assuming power in May 2018 was ending Malaysia’s infamous label as a global kleptocrat and begin the effort to transform the country into a nation of integrity.

BES also reported on the PM’s reflection on PH’s successes in charting a new course for Malaysia, despite having to grapple with setbacks due to legacy issues from the previous Kleptocrat administration.
said government’s Dr Mahathir initiatives performance tailored as policies and measures as stated in PH’s 14th General Election manifesto.

is based on 464 the “Fifty-three initiatives, or 11.2 per cent, have been fulfilled out of 128 initiatives, while 283 initiatives, or 60.99 per cent, are at the planning stage or has not started.
“This achievement showed an increase of 29.4 per cent compared with 9.67 per cent as at Dec 31, 2018,” Dr Mahathir said then, after presenting a report card on his administration at Putrajaya on May 9, last year.

BES is also gearing up for the coverage of APEC Summit 2020 hosted by Malaysia.
Annual Report 2019 39 juga telah memberi Dr Mahathir jaminan bahawa Malaysia komited untuk menjadikan acara berprestij tersebut sangat berjaya selain berhasrat untuk menyambung kerja baik yang telah dilaksanakan sebelum ini demi memperkukuhkan kerjasama ekonomi antara 21 ekonomi yang tergabung dalam APEC.
On December 4, 2019, Dr Mahathir has also reaffirmed Malaysia’s commitment to ensure a successful hosting of the prestigious event in 2020 as well as the country’s intention to extend the good work carried out before to strengthen economic cooperation among APEC’s 21 member economies.

PBE turut mencatat pencapaian 100 peratus sasaran Petunjuk Prestasi Utamanya (KPI) yang telah ditetapkan bagi 2019 dengan pencapaian 100 peratus setiap bulan sejak Januari 2019.
BES has achieved 100 per cent of its KPI target for 2019 by 100 per cent KPI for every month in 2019 beginning January.

Berikut disenaraikan di bawah beberapa contoh tajuk-tajuk komentar yang telah disiarkan oleh PBE untuk bulan Disember 2019 sahaja: some examples of Listed below are commentaries that were published by BES in the month of December 2019 alone: 1.

(ZARUL EFFENDI) – GLOBAL AND DOMESTIC UNCERTAINTIES LEAVE MALAYSIAN ECONOMY INCAUTIOUS MODE – DEC 18 1.
(ZARUL EFFENDI) – GLOBAL AND DOMESTIC UNCERTAINTIES MALAYSIAN ECONOMY IN CAUTIOUS MODE – DEC 18 LEAVE 2.

(NIAM SEET WEI) – TRUMP IMPEACHMENT MORE LIKE A STORM IN THE US TEACUP – ANALYSTS –DEC 19 POSITIVE (SARASWATHI) – AMIDST RELUCTANT (ZAIRINA ZAINUDIN) – FOREIGN SELL 3.

(NIAM SEET WEI) – CORPORATE MALAYSIA HOLDING STRONG DESPITE A TOUGH YEAR – DEC 31 4.

(ROSEMARIE KHOO) – PROPERTY SECTOR IMPROVES ON CONSUMER SENTIMENT – DEC 19 5.
(NURUL HANIS) – MAJOR COMMODITIES RIDE THROUGH OBSTACLES IN 2019 – DEC 15 6.

TRADERS RCEP MAKES PROGRESS – DEC 17 7.

RM327.09 MILLION THIS WEEK – DEC 15 8.

– A PERFECT CROSSWIND LANDING FOR AVIATION SECTOR IN 2019 – DEC 25 9.

(ZUFAZLIN AND AFERA) – 2019 MARKS YEAR OF SME EMPOWERMENT – DEC 18 10.

(MOHD KHAIRI) – ANOTHER HOLISTIC GROWTH YEAR FOR THE AUTOMOTIVE – DEC 20 11.

(AZIZUL AHMAD) – GOVERNMENT ON TRACK IN IMPROVING RAKYAT’S MOBILITY, BOOSTING (ZAIRINA ZAINUDIN) 2.
(NIAM SEET WEI) – TRUMP IMPEACHMENT MORE LIKE A STORM IN THE US TEACUP – ANALYSTS – DEC 19 3.

(NIAM SEET WEI) – CORPORATE MALAYSIA HOLDING STRONG DESPITE A TOUGH YEAR – DEC 31 4.

(ROSEMARIE KHOO) – PROPERTY SECTOR IMPROVES ON CONSUMER SENTIMENT – DEC 19 POSITIVE (SARASWATHI) – AMIDST RELUCTANT 5.

(NURUL HANIS) – MAJOR COMMODITIES RIDE THROUGH OBSTACLES IN 2019 – DEC 15 6.

TRADERS RCEP MAKES PROGRESS – DEC 17 7.

RM327.09 MILLION THIS WEEK – DEC 15 8.


– A PERFECT CROSSWIND LANDING FOR AVIATION SECTOR IN 2019 – DEC 25 (ZAIRINA ZAINUDIN) – FOREIGN SELL (ZAIRINA ZAINUDIN) 9.

(ZUFAZLIN AND AFERA) – 2019 MARKS YEAR OF SME EMPOWERMENT – DEC 18 10.

(MOHD KHAIRI) – ANOTHER HOLISTIC GROWTH YEAR FOR THE AUTOMOTIVE – DEC 20 11.

(AZIZUL AHMAD) – GOVERNMENT ON TRACK IN IMPROVING RAKYAT’S MOBILITY, BOOSTING ECONOMIC GROWTH – DEC 16 40 Annual Report 2019 12.
IN (SITI RADZIAH) – OIL MARKET CONSTANT STATE OF FLUX IN 2019 – DEC 19 12.

IN (SITI RADZIAH) – OIL MARKET CONSTANT STATE OF FLUX IN 2019 – DEC 19 13.

(SITI RADZIAH) – MAN IN THE STREET IS FINANCE MINISTRY’S 2020 FOCUS – DEC 31 13.

(SITI RADZIAH) – MAN IN THE STREET IS FINANCE MINISTRY’S 2020 FOCUS – DEC 31 (SHARIFAH PIRDAUS) – FOREIGN 14.

SELLING ALMOST TRIPLE AT RM422 MILLION – DEC 1 (SHARIFAH PIRDAUS) – FOREIGN 14.

SELLING ALMOST TRIPLE AT RM422 MILLION – DEC 1 15.


(SHARIFAH PIRDAUS) – MALAYSIA BANKS FARE WELL AMIDST FINTECH TRENDS, GLOBAL CHALLENGES – DEC 25 15.

(SHARIFAH PIRDAUS) – MALAYSIA BANKS FARE WELL AMIDST FINTECH TRENDS, GLOBAL CHALLENGES – DEC 25 PERKHIDMATAN BERITA ANTARABANGSA INTERNATIONAL NEWS SERVICE Malaysia menganjurkan Sidang Kemuncak Kuala Lumpur (Sidang Kemuncak KL) pada 18 – 21 Disember dan BERNAMA dilantik sebagai agensi berita rasmi untuk penganjuran edisi kelima itu.
Pasukan editorial BERNAMA bertugas sepanjang sidang kemuncak itu dari pusat media di Pusat Konvensyen Kuala Lumpur.

Acara itu merupakan acara kemuncak kalendar antarabangsa untuk tahun 2019 yang membariskan pemimpin-pemimpin dunia seperti Presiden Turki Recep Tayyip Erdogan dan Presiden Iran Hassan Rouhani.
ini sekali Sebagai pengiktirafan kepada keupayaan dan kesungguhan BERNAMA terhadap kerjasama antarabangsa, agensi berita lagi diberi mandat sebagai Ahli Lembaga Eksekutif Pertubuhan Agensi-agensi Berita Asia-Pasifik (OANA).

Selesai majlis undian pada Mesyuarat Agung OANA di Seoul, Korea Selatan pada 8 November 2019, BERNAMA kekal sebagai Ahli Lembaga Eksekutif di samping tujuh anggota lain.

Pada mesyuarat itu, BERNAMA diwakili Ketua Pengarang Datuk Mokhtar Hussain.
Sepanjang tahun ini, BERNAMA juga menyertai tiga Mesyuarat Lembaga Eksekutif – Sesi ke-44 (di Hanoi, Vietnam) dan sesi ke-45 dan ke-46 (di Seoul, Korea Selatan).

Malaysia organised the KL Summit on Dec 18- 21 and BERNAMA was appointed as the official news agency for the event which entered its fifth edition.

The Editorial team of BERNAMA worked for the whole duration of the summit from the media centre, situated at the Kuala Lumpur Convention Centre.
The occasion international marked the highlight of the event in the year 2019, and featured world leaders such as Turkish President Recep Tayyip Erdogan and Iranian President Hassan Rouhani.

In recognition of BERNAMA’S capabilities and commitment to international cooperation, the news agency is again elected to the Executive Board of the Asia-Pacific News Agency (OANA).
At the conclusion of the polls at the OANA General Assembly in Seoul, South Korea on November 8, 2019, BERNAMA remain as the Executive Board member along with seven other members.

At the meeting, BERNAMA was represented by its Editor-In-Chief Datuk Mokhtar Hussain.

BERNAMA also attended three Executive Board Meetings last year - the 44th Session (in Hanoi, Vietnam) as well as the 45th and 46th Session (in Seoul, South Korea).
Annual Report 2019 41 BERNAMA juga menerima lawatan Timbalan Menteri Luar Ukraine Sergiy Kyslytsya pada 30 Oktober 2019 sebagai sebahagian lawatan kerja beliau ke Malaysia atas dasar hubungan persahabatan yang kukuh antara BERNAMA dan Kedutaan Ukraine di Malaysia.

Kunjungan turut disertai oleh Ketua Pengarah itu Kementerian Hal Ehwal Luar bagi Rantau Asia Pasifik Zhanna Leshchynska dan Duta Ukraine ke Malaysia Olexander Nechytaylo.
On Oct 30, 2019, BERNAMA received a visit by Deputy Foreign Minister of Ukraine Sergiy Kyslytsya as part of his working visit to Malaysia on the basis of strong ties between BERNAMA and the Embassy of Ukraine in Malaysia.

The visit was also attended by the Acting Director- General of the Asia-Pacific Region of the Ministry of Foreign Affairs of Ukraine, Zhanna Leshchynska, and Ukraine’s Ambassador to Malaysia Olexander Nechytaylo.
BERNAMA juga terlibat secara aktif dalam kalangan agensi-agensi berita negara-negara Islam menerusi meja Bahasa Arab yang ditubuhkan sejak 24 Oktober 2002.

Berita Bahasa Arab yang diterjemah oleh Meja Bahasa Arab BERNAMA terus kekal menjadi sumber rujukan tunggal bagi berita-berita berbahasa Arab Malaysia.

Portal BERNAMA berbahasa Arab juga terus menjadi rujukan beberapa universiti yang menyediakan silibus media dan bahasa Arab.
Selan itu, penubuhan akaun Facebook Front Desk Arabiya yang menjadi pemangkin kepada lonjakan hits portal Arab BERNAMA secara ketara dari 3,000 ke sejuta sebulan.

Sementara itu, berita-berita BERNAMA juga disalurkan ke Kesatuan Agensi-agensi Berita OIC (UNA) yang dahulunya dikenali sebagai Islam Antarabangsa (IINA).
Agensi Berita Beribupejabat di Jeddah, UNA ditubuhkan di bawah Pertubuhan Kerjasama Negara-negara Islam (OIC) untuk meningkatkan hubungan dalam kalangan negara-negara anggota menerusi agensi berita masing-masing.

Tahun ini, BERNAMA menyertai Mesyuarat Luar Biasa pertama Majlis Eksekutif UNA di ibu pejabat Sekretariat OIC di Jeddah, Arab Saudi pada 11 Disember 2019.

BERNAMA juga menghadiri Sesi Luar Biasa Pertama Perhimpunan Agung UNA pada 12 Disember 2019.
BERNAMA diwakili Timbalan Ketua Pengarang Perkhidmatan Berita Antarabangsa (PBA) Ahmad Fuad Yahya di kedua-dua mesyuarat itu.

BERNAMA has also been actively involved Islamic countries with news agencies of through its Arabic desk established since October 24, 2002.

Arabic news translated by BERNAMA’s Arabic Desk continues to be the sole source of reference for Malaysian Arabic news.
The Arabic-language BERNAMA portal also continues to be the reference of several universities providing syllabuses on media studies and Arabic Language.

Meanwhile, the establishment of Arabiya’s Front Desk Facebook account has been the catalyst for a significant jump in the number of hits per month for BERNAMA’s Arabic language portals, from 3,000 hits to one million hits.
Meanwhile, BERNAMA’s news have also been channelled to the Union of OIC News Agencies (UNA), formerly known as the International Islamic News Agency (IINA).

Headquartered in Jeddah, UNA was established under the Organisation of Islamic Cooperation (OIC) to enhance the relations among member states through their respective news agencies.
BERNAMA attended the first Extraordinary General Meeting of the UNA Executive Council at the headquarters of the OIC Secretariat in Jeddah, Saudi Arabia on December 11, 2019.

BERNAMA also attended the First Extraordinary Session of the UNA General Assembly on December 12, 2019.

BERNAMA was represented by its Deputy Chief Editor of International News Service (PBA), Ahmad Fuad Yahya, at both meetings.
42 Annual Report 2019 Selain itu, Meja Bahasa Arab mendapat kepercayaan beberapa universiti dari segi perkongsian maklumat berkaitan media bahasa Arab antaranya dijemput sebagai penceramah dalam siri bengkel dan kursus anjuran universiti.

Selain itu, seorang petugasnya dilantik sebagai penasihat kurikulum pengajian Bahasa Arab di Universiti Malaysia Kelantan (UMK).

Meja itu juga menjalin kerjasama dengan ISESCO Malaysia ke arah pemantapan Bahasa Arab menerusi media.
hasrat jaringan BERNAMA BERNAMA dengan Selaras kerjasama untuk meluaskan antarabangsanya, telah menandatangani perjanjian persefahaman dengan Agensi Berita Emiriah Arab Bersatu (WAM).

Menerusi perjanjian itu, BERNAMA dan WAM antara lain bersetuju melakukan pertukaran berita, video.
Perjanjian ditandatangani Ketua Pegawai Eksekutif Nurini Kassim di Dubai, Emiriah Arab Bersatu pada 11 Febuari 2019. gambar dan Perkhidmatan mengendalikan kerjasama Selain antarabangsa, Berita Antarabangsa bertanggungjawab terhadap biro-biro BERNAMA di luar negara.

BERNAMA mempunyai biro di Singapura, Thailand dan Indonesia selain stringer/pewarta di India, Amerika Syarikat dan Kanada.
PRODUKTIVITI & PENGGUNAAN BERITA Ketiga-tiga perkhidmatan utama Jabatan Pengarang sejumlah telah menghasilkan 98,945 berita dengan purata 273 berita dihasilkan sehari sepanjang tempoh 2019.

Perkhidmatan Berita yang merangkumi berita Am, Politik, Mahkamah, Jenayah dan Sukan adalah unit terbanyak menghasilkan berita iaitu 69,405 diikuti oleh Perniagaan & Kewangan sebanyak 27,551 dan Berita Antarabangsa dengan sepanjang 2019.
1,389 Produktiviti Berita Antarabangsa dijana oleh tiga Biro Luar Negara iaitu Jakarta, Singapura dan Bangkok.

jumlah The Arabic Language Desk gained the trust of several universities in terms of information- sharing related to the Arabic language media, including being invited to speak in a series of workshops and courses organised by universities.

A staff of the desk was appointed language as the advisor of the Arabic curriculum at the National University of Malaysia in Kelantan (UMK).
The Arabic Desk also partnered with ISESCO Malaysia to strengthen Arabic language usage through the media.

In line with BERNAMA’s intention to expand its network of international cooperation, BERNAMA has signed an agreement with the United Arab Emirates News Agency (WAM).

Through the agreement, BERNAMA and WAM have agreed to exchange news, pictures and videos.

The agreement was signed by Chief Executive Officer Nurini Kassim in Dubai on February 11, 2019.
In addition to international cooperation, the International News Service is responsible for BERNAMA’s bureaus overseas.

BERNAMA in Singapore, Thailand and has bureaus Indonesia besides stringers / reporters in India, the US and Canada.

NEWS PRODUCTIVITY & USAGE These three major news services produced a total of 98,945 news items, averaging 273 news items per day during 2019.
The News Service, which encompasses General, Political, Court, Crime and Sports News, produced the most number of news items, 69,405, followed by the Business & Finance News Service, 27,551 news and 1,389 from International News Service, throughout 2019.

News items released by the International News Service were generated also by the three overseas bureaus, in Jakarta, Singapore and Bangkok.
Annual Report 2019 43 Bagi tempoh Januari hingga Disember 2019, Jabatan Pengarang secara keseluruhannya telah menjana sejumlah 7,851 berita eksklusif.

Perkhidmatan Berita menyumbang sebanyak jumlah 2,748, Biro-biro Negeri dengan 2,288, manakala Perniagaan & Kewangan dan Berita Antarabangsa masing-masing merekod jumlah 2,686 dan 129 berita eksklusif.

For the period January to December 2019, the Editorial Department generated a total of 7,851 exclusive news items.
The News Service contributed 2,748 news items; state bureaus, 2,288; Business & Finance News Service, 2,686; and International News Service, 129.

Berita mendahului Perkhidmatan lain dari segi penggunaan berita yang tempoh dinilai.

Berita-berita sepanjang yang dihasilkan oleh Perkhidmatan Berita, Perniagaan & Kewangan dan Berita penggunaannya Antarabangsa dalam media cetak iaitu akhbar-akhbar termasuk Sabah dan Sarawak.
tempatan dipantau Secara rumusan, Sinar Harian ialah akhbar tertinggi menyiarkan keluaran PB, diikuti oleh akhbar The Sun dan The Star.

Manakala New Sabah Times dan Sarawak Tribunes menerajui penggunaan berita bagi akhbar di Sabah dan Sarawak.

berita led the other services The News Service in the usage of news items during the period under review.
There was constant monitoring of the usage of the news items produced by the News Service, Business & International Finance News Service and News Service in the print media, namely the newspapers, including in Sabah and Sarawak.

Sinar Harian used the most number of news items released by the News Service; followed by The Sun and The Star.

New Sabah Times and Sarawak Tribune led the newspapers respectively.
in Sabah and Sarawak, 44 Annual Report 2019 PRODUKTIVITI BERITA JABATAN PENGARANG 2019 EDITORIAL DEPARTMENT NEWS PRODUCTIVITY 2019 6,717 6,219 PB PP&K PBA 8,000 6,000 5,746 4,000 2,000 6,385 6,286 5,091 5,O97 5,921 5,941 2,503 2,516 2,119 2,404 2,241 2,449 5,729 2,032 5,612 4,661 2,884 2,397 1,964 66 69 121 124 2,168 131 1,874 120 104 130 148 148 141 87 JAN FEB MAR/MAC APR MEI/MAY JUN JUL OGOS/AUG SEPT OKT NOV DIS/DEC BERITA EKSKLUSIF JABATAN PENGARANG 2019 EDITORIAL DEPARTMENT EXCLUSIVE NEWS ITEMS 2019 474 485 439 463 439 369 344 345 387 467 521 PB PP&K PBA JAN FEB MAR/MAC APR MEI/MAY JUN JUL OGOS/AUG SEPT OKT NOV DIS/DEC PENGGUNAAN BERITA OLEH AKHBAR SEMENANJUNG DAN SABAH & SARAWAK 2019 NEWS USAGE BY NEWSPAPERS IN THE PENINSULAR AND SABAH & SARAWAK 2019 PB PP&K PBA JAN FEB MAR/MAC APR MEI/MAY JUN JUL OGOS/AUG SEPT OKT NOV DIS/DEC Annual Report 2019 45 PENGGUNAAN BERITA PB - AKHBAR SEMENANJUNG DAN SABAH & SARAWAK 2019 PB NEWS USAGE - NEWSPAPERS IN THE PENINSULAR AND SABAH & SARAWAK 2019 Suara Sarawak Utusan Sarawak
 Borneo Post (Sarawak) Sarawak Tribunes New Sabah Times Borneo Post(Sabah) Daily Express (Sabah) The Sun The Star NST Sinar Harian Harian Metro Berita Harian Kosmo 3,288 4,392 6,169 5,175 5,227 5,169 4,294 1,489 1,489 892 2,652 410 1,046 2,040 Utusan Malaysia 1,045 Penggunaan berita oleh media online juga turut dipantau dan impak berita adalah amat memberangsangkan.
The usage of news by the online media was also monitored and the impact of usage was encouraging.
PENGGUNAAN BERITA PB & PP&K OLEH PORTAL ONLINE 2019 ONLINE PORTAL NEWS USAGE FOR PB & PP&K 2019 The edge Sarawak Tribunes 0 0 Malaysia Kini (BI) 208 The Sun Daily New Sabah Times Daily Express 46 0 Borneo Post 191 New Straits Times Free Malaysia today (BI) 455 Malay Mail Online The Star Malaysia kini (BM) 143 Sinar Harian 372 Harian Metro 3 Berita Harian Astro Awani Free Malaysia Today (BM) 164 297 MStar 11 465 1,049 1,085 1,589 1,111 761 1,230 637 1,339 1,115 1,544 1,593 1,754 3,435 2494 2,736 2,524 3,906 3,906 794 1,987 2,395 2,169 2,338 PP&K PB 46 Annual Report 2019 Meja Rencana dan Penulisan Strategik turut memainkan peranan dalam menyumbang berita BERNAMA.
kepada Bahagian ini telah mengeluarkan sejumlah 1,371 artikel berbentuk rencana dan laporan khas sepanjang 2019. produktiviti The Strategic Writing Division also contributed to BERNAMA’s news productivity.

The division produced a total of 1,371 articles in the form of features and special reports during 2019.
PRODUKTIVITI MEJA RENCANA & PENULISAN STRATEGIK 2019 PRODUKTIVITY OF FEATURES & STRATEGIC WRITING DESK 2019 152 116 127 160 140 120 100 80 60 40 20 119 111 121 107 100 127 116 81 94 JAN FEB MAR/MAC APR MEI/MAY JUN JUL OGOS/AUG SEPT OKT NOV DIS/DEC Penghasilan Berita Mandarin juga penting dalam membekalkan berita untuk manfaat masyarakat berbilang bangsa khususnya kaum Cina dengan menumpukan kepada berita am, politik, antarabangsa, komuniti Cina, bisnes dan rencana.
The production of Mandarin News is also important in the provision of news for the benefit of a multiracial society, especially the Chinese community, with the focus on general, political, international, Chinese community and business news, and features.

Meja Mandarin telah menghasilkan sejumlah 7,017 artikel sepanjang tahun 2019 dan usaha dipergiatkan dalam menaikkan produktiviti dan impak berita unit itu.
The Mandarin Desk produced 7,017 articles during 2019 and efforts were made to increase productivity and the news usage of the unit.
PRODUKTIVITI BERITA MANDARIN & PENGGUNAAN 2019 MANDARIN NEWS PRODUCTION & USAGE JAN FEB MAR/MAC APR MEI/MAY JUN JUL OGOS/AUG SEPT OKT NOV DIS/DEC PENGHASILAN BERITA NEWS PRODUCTION PENGGUNAAN BERITA NEWS USAGE Annual Report 2019 47 1,558 artikel Meja berita Bahasa Arab telah menghasilkan sejumlah sepanjang 2019.
Selain menumpu kepada pengeluaran berita dalaman, bahagian ini juga turut memeroses kenyataan akhbar berita asing dan juga NNN iaitu sebanyak 8,076 berita.

The Arabic News Desk produced a total of 1,558 articles during 2019.

In addition to focusing on the production of domestic news, the desk also process international press statements and news from the Nam News Network (NNN), totaling 8,076.
Jumlah penggunaan berita Meja Bahasa Arab ialah 1,994 dan kebanyakannya digunakan oleh agensi berita asing dan juga akhbar online.

.

A total of 1,994 news items released by the Arabic News Desk were used by clients, mostly international news agencies and online media.
PRODUKTIVITI BERITA MEJA BAHASA ARAB 2019 NEWS PRODUCTIVITY & IMPACT OF THE ARABIC NEWS DESK JAN FEB MAR/MAC APR MEI/MAY JUN JUL OGOS/AUG SEPT OKT NOV DIS/DEC PENGHASILAN BERITA / NEWS PRODUCTION PENGGUNAAN BERITA / NEWS USAGE Unit Foto BERNAMA selain menghasilkan gambar-gambar statik yang menarik, berkualiti dan eksklusif, jurufotografi BERNAMA juga dikerahkan untuk turut membuat rakaman video untuk kegunaan pelbagai platform media sosial BERNAMA dan juga untuk dimanfaatkan oleh saluran berita BERNAMA TV.
The BERNAMA Photo Unit, besides producing attractive, quality and exclusive static photographs, deployed photographers to record video clips for the use of the various BERNAMA social media platforms and the BERNAMA TV news channel.

jurufotografi BERNAMA Sepanjang 2019, telah menghasilkan sejumlah 48,333 foto dan merekod sejumlah 18,532 penggunaan oleh media cetak utama Semenanjung Malaysia, Sabah dan Sarawak dan akhbar Mandarin.
During 2019, BERNAMA photographers produced 48,333 photographs and 18,532 of these pictures were used by the print media in Peninsular Malaysia, Sabah and Sarawak as well as the Mandarin newspapers.

.
48 Annual Report 2019 PRODUKTIVITI & PENGGUNAAN FOTO 2019 PRODUCTIVITY & USAGE OF PHOTO 2019 8,000 6,000 4,000 2,000 3,390 3,300 3,215 4,138 3,697 3,591 4,113 3,481 4,222 4,258 4,155 1,743 1,356 1,637 1,469 1,436 1,478 1,786 1,718 1,691 1,362 1,325 1,531 JAN FEB MAR/MAC APR MEI/MAY JUN JUL OGOS/AUG SEPT OKT NOV DIS/DEC 6,773 PENGHASILAN FOTO PHOTO PRODUCTION PENGGUNAAN USAGE Pada telah 2019, Meja Multimedia menghasilkan sejumlah 1,108 infografik dan 682 video yang dimuat naik di laman YouTube, Facebook, Instagram dan Twitter.
In 2019, the Multimedia Desk produced 1,108 infographics and 682 video clips that were uploaded onto YouTube, Facebook, Instagram and Twitter.
PRODUKTIVITI MEJA MULTIMEDIA 2019 (INFOGRAFIK & VIDEO) PRODUCTIVITY OF MULTIMEDIA DESK 2019 (INFOGRAPHICS & VIDEO) 200 150 100 50 104 69 65 53 112 80 74 73 87 83 42 28 95 30 89 82 40 117 102 117 31 42 51 64 JAN FEB MAR/MAC APR MEI/MAY JUN JUL OGOS/AUG SEPT OKT NOV DIS/DEC INFOGRAFIK INFOGRAFIK VIDEO VIDEOS Annual Report 2019 49 JABATAN KOMERSIAL COMMERCIAL DEPARTMENT 50 Annual Report 2019 JABATAN KOMERSIAL Annual Report 2019 51 Pada 1 September 2019, Jabatan Komersil diwujudkan menerusi proses transformasi.
Antara tindakan awal yang diambil adalah dengan menstruktur semula keseluruhan petugas di Jabatan Niaga serta merangka fungsi dan hala tuju jabatan, struktur organisasi dan senarai tugas.

Selain itu, carta aliran kerja dan prosedur operasi standard (S.O.P) turut disediakan.

Commercial Department The was established on September 1, 2019 as a result of a transformation exercise involving the Business Department.
Among the initial actions undertaken by the department upon its establishment were to restructure the staff, formulate the functions and future direction of the new department, rearrange its organisation structure, and realign the various job functions within the department.

Workflow charts and their respective standard operating procedures (SOP) were also drafted.
jabatan adalah ini dan mempelbagai untuk Penekanan menstruktur pakej perkhidmatan, terutama perkhidmatan digital, radio dan televisyen serta perkhidmatan lain BERNAMA.

The department’s imperative is to restructure and diversify BERNAMA service packages, especially those involving digital, radio, and television services.
52 Annual Report 2019 Di samping itu, pelbagai strategi diambil untuk mengenal pasti produk baharu yang lebih kreatif dan berdaya saing menggunakan kaedah ‘Strategi Lautan Biru’ (Blue Ocean Strategy), Design Thinking serta latihan produk dan perkhidmatan secara menyeluruh dan berkala.

Towards this end it employed the Blue Ocean Strategy and Design Thinking approach, and augmented this with training sessions at regular intervals with a view to identify new products that are both creative and competitive.
juga kepada kualiti perubahan laman turut memberi Jabatan Komersil dan penekanan peningkatan sesawang rasmi BERNAMA.com.

Satu pertandingan ‘Hackathon’ telah dianjurkan bagi mencungkil bakat laman petugas membangunkan sesawang baharu BERNAMA, yang menepati peredaran era media digital dan sosial.

The department also gave top priority to changing the BERNAMA.com official website to enhance its quality and give it a more contemporary feel.
In this regard a Hackathon competition was held to uncover staff talents at designing a new BERNAMA website that is in keeping with latest trend in the digital and social media arena.

Annual Report 2019 53 BERNAMA RADIO 54 Annual Report 2019 BERNAMA RADIO Annual Report 2019 55 Perubahan Kandungan Content Changes Bermula 1 Oktober 2019, BERNAMA Radio (BR) dikenali sebagai “STESEN BERITA BISNES ANDA” dengan kandungan memberikan fokus kepada Perusahaan Kecil Dan Sederhana (PKS) dalam Bahasa Malaysia.
Starting October 1, 2019, BERNAMA Radio (BR) is known as “YOUR BUSINESS NEWS STATION” with its content focusing on small and medium enterprises (SMEs) in Bahasa Malaysia.
Nisbah pecahan kandungan siaran dari 6.00 pagi hingga 12.00 tengahmalam adalah – The breakdown ratio of the broadcast content from 6.00 am to 12:00 midnight is as follows: 7 jam – Kandungan Berita 7 hours - News Content 11 jam – Kandungan program/segmen 11 hours - Programme / segment content Dengan pertukaran halatuju dan kandungan sebagai Radio Berita Bisnes pada 1 Oktober, sebanyak 31 program baharu diterbitkan oleh Bahagian Rancangan dan 8 lagi program merupakan program pelanggan dan segmen berita.
Program memfokuskan kepada empat cabang iaitu Pengusaha, Pembiaya, Agensi atau Perunding dalam konteks keusahawanan serta Kementerian.

perubahan ini, Disamping BERNAMA Radio turut memberikan fokus kepada kandungan berita sepanjang 2019 antaranya – kandungan With the change in direction and content as a Business News Radio on October 1, a total of 31 new programmes were produced by the Programmes Division and 8 more were client and news segment programmes.
focus on four matter: The programmes and Entrepreneur, Consultant in the context of entrepreneurship and the relevant ministries.

Financier, Agency In addition to this content change, BERNAMA Radio also focused on news content throughout 2019 including: a. Bencana pencemaran bahan kimia di Pasir Gudang: Lintas langsung bersama dua wartawan Bernama Biro Johor sepanjang minggu untuk kemaskini situasi semasa.

a.
a.

Chemical pollution disasters in Pasir Gudang: Live telephone conversations with two Bernama journalists of the Johor Bureau all week to provide updates on the situation.

b. Insiden tembakan di Christchurch: Lintas langsung bersama beberapa pelajar dan rakyat Malaysia yang berada di New Zealand di Shif B dan C selain lintas langsung bersama Pakar Geostrategis.

incident: Live shooting b. Christchurch telephone conversations with Malaysians in New Zealand and also reactions from Geostrategic.
c. Sempena sambutan setahun PH dimana BERNAMA Radio telah menyiarkan 15 sidang media antaranya: c. In conjunction with Pakatan Harapan one year in power, BERNAMA Radio broadcast 15 media conferences as follows: 56 Annual Report 2019 • Tarikh Siaran: 29 April 2019 (Menteri Komunikasi dan Multimedia, Gobind Singh Deo) • Tarikh Siaran: 7 Mei 2019 (Tan Sri Muhyiddin • Release Date: April 29, 2019 (Minister of Communications and Multimedia, Gobind Singh Deo) • Release Date: May 7, 2019 (Tan Sri Yassin) Muhyiddin Yassin) • Tarikh Siaran: 8 Mei 2019 (Datuk Seri Dr • Release Date: May 8, 2019 (Datuk Seri Dr. Wan Azizah) Wan Azizah) • Tarikh Siaran: 9 Mei 2019 (Tun Dr Mahathir • Release Date: May 9, 2019 (Tun Dr. Mohamad) Mahathir Mohamad) Kandungan Siaran BERNAMA Radio Content of Radio Broadcasts BERNAMA Radio juga telah menjalankan satu sesi rakaman temu bual eksklusif bersama Perdana Menteri pada 3 Julai 2019 pukul 9 pagi dan disiarkan di semua platform Bernama pada 10 Julai 2019.
BERNAMA Radio also held an exclusive interview session with the Prime Minister on July 3, 2019, at 9 am and broadcast it on all BERNAMA platforms on July 10, 2019.

Pencapaian Kakitangan Staff Achievements Malam Wartawan Malaysia (MPI) yang diadakan pada 26 April 2019 pula menyaksikan Wartawan Bernama Radio, Wan Nadia Khairani Wan Chik memenangi saguhati bagi kategori Laporan Radio Terbaik.
turut menerima Anugerah Media Beliau Universiti Malaysia Terengganu (UMT) Segmen Berita Radio Terbaik (Penyelidikan) pada 14 Julai.

Radio BERNAMA turut menghantar Penerajunya, Saudara Amar Yusuf menghadiri “2019 International Seminar On Radio & TV Broadcasting Techniques” di Beijing pada 6 hingga 19 Mei 2019.

The Malaysian Journalist Night (MPI) held on April 26, 2019, saw Bernama Radio Journalist Wan Nadia Khairani Wan Chik win in the Best Radio Report category.
She also received the University of Malaysia Terengganu Media Award (UMT) for Best Radio News (Research) on July 14.

BERNAMA Radio also sent its Senior Anchor, Amar Yusuf to attend the “2019 International Seminar On Radio & TV Broadcasting Techniques” in Beijing from May 6 to 19, 2019.
Kerjasama Kandungan Content Collaboration Tahun 2019 menyaksikan beberapa kerjasama BERNAMA Radio antaranya bersama Dewan Bahasa Dan Pustaka (DBP) bagi kapsul “Cakap Biar Betul” sebanyak 8 episod yang disiarkan bermula 11 Februari 2019.

Musim baharu bersama China Radio International (CRI) Beijing pula bermula 8 April 2019.

2 program terbitan bersama dalam Bahasa Melayu ini iaitu “Ni Hao” dan “Selendang Sutera” bersiaran selama 1 tahun.
The year 2019 saw a number of BERNAMA Radio collaborations, among which was with Dewan Bahasa dan Pustaka (DBP) for the 8-episode “Cakap Biar Betul” capsule, which was aired from February 11, 2019.

The new season with China Radio International (CRI) Beijing started on April 8, 2019.

Two programmes, “Ni Hao” and “Selendang Sutera”, are aired for one year.
Annual Report 2019 57 KANDUNGAN DAN CAPAIAN MEDIA SOSIAL DAN DIGITAL SETAKAT 31 DISEMBER 2019 Content and Access to Social and Digital Media as of December 31, 2019 Kandungan Dan Capaian Media Sosial Dan Digital setakat 31 Disember 2019 Content and Access to Social and Digital Media as of December 31, 2019 Pengikut Facebook – 355,323 Facebook followers - 355,323 Pengikut Twitter – 72,700 Twitter followers - 72,700 Facebook Pengikut Instagram – 54,500 355,323 Pengikut Radio App – 3,606 Pengikut Twitter 72,700 Pengikut Instagram followers - 54,500 Radio App followers - 3,606 Instagram 54,500 Pengikut Purata capaian dan impressions kandungan BERNAMA Radio di sosial media, portal, digital dan Youtube untuk 3 bulan terakhir 2019 (Oktober, November dan Disember) mencapai 7,128,098.
The average reach and impressions of Bernama Radio content on social media, portal, digital and YouTube for the last 3 months of 2019 (October, November and December) totalled 7,128,098.
58 Annual Report 2019 KANDUNGAN DAN CAPAIAN MEDIA Content and Access to Social and Digital Media as of December 31, 2019 SOSIAL DAN DIGITAL SETAKAT 31 DISEMBER 2019 Radio App 3,606 Pengikut Twitter 72,700 Pengikut Annual Report 2019 59 BERNAMA TV 60 Annual Report 2019 BERNAMA TV Annual Report 2019 61 BERNAMA News Channel secara rasminya dijenamakan semula sebagai BERNAMA TV berkuat kuasa pada 9 Oktober 2019.
BERNAMA TV masih mampu berdiri teguh dalam bidang media dan telah berjaya menembusi pasaran pengguna berita yang tersendiri dan terus kekal sebagai sumber penyampai informasi kepada masyarakat.

2019 merupakan tahun yang sangat mencabar untuk semua syarikat media di atas pelbagai faktor akibat daripada kebangkitan era digital yang memberikan impak besar kepada media tradisional.
BERNAMA TV turut mengatur strategi untuk terus kekal relevan dengan membuat transformasi ke atas program dalaman dan disuntik beberapa elemen segar.

BERNAMA News Channel was officially rebranded as BERNAMA TV effective October 9, 2019.

BERNAMA TV is still standing strong in the news industry and has successfully penetrated the news consumer market and continues to be a source of information for the public.
2019 has been a challenging year for all media companies due to the rise of the digital age which has impacted the traditional media.

BERNAMA TV plans to stay relevant by transforming its in-house programmes and introducing fresh elements.
Program dan Kandungan Programmes and Contents Program baharu yang diperkenalkan adalah Khabar Pagi BERNAMA, Koresponden BERNAMA, BERNAMA Global, Gaya & Inspirasi, On E, Mid-Day Update, 10 Sensasi, BERNAMA 7.45, Notafikasi, 5 Utama, Inovasi@ BERNAMA, Darah Muda, Marcomm dan beberapa lagi program baharu yang masih dalam perancangan.
New programmes were introduced, na mely Khabar Pagi BERNAMA, Koresponden BERNAMA, BERNAMA Global, Gaya & Inspirasi, On E, Mid-Day Update, 10 Sensasi, BERNAMA7.45, Notafikasi, 5 Utama, Inovasi@ BERNAMA, Darah Muda and Marcomm, while many more programmes are still in the pipeline.
(fresh) Jumlah program baharu setiap minggu meningkat dari 50% ke 50.5% iaitu peningkatan sebanyak 30 minit seminggu manakala program disiarkan secara langsung meningkat daripada 18 program memandangkan kini durasi program dipendekkan ke 15 minit hingga 30 minit sahaja.
14 program ke The number of new programmes per week increased from 50% to 50.5%, an increase of 30 minutes per week, while the number of live programmes increased from 14 to 18 and the duration of these programmes shortened by 15 or 30 minutes.

Facebook Twitter Instagram Youtube : Bernama TV : @BernamaTV : @bernamatvofficial : Bernama TV 62 Annual Report 2019 Sepanjang tahun 2019, BERNAMA TV telah mencapai sasaran yang ditetapkan untuk Penunjuk Prestasi Utama (KPI).
Program perpaduan/kebersamaan berunsurkan berjaya mencapai sebanyak 45 (pencapaian 300% daripada sasaran KPI), manakala kapsul juga berunsur meningkat kepada 881 (pencapaian 5,874% daripada sasaran KPI) manakala program yang disiarkan secara langsung mencatatkan sebanyak 1,124 (pencapaian 9,367% daripada sasaran KPI).
perpaduan/kebersamaan BERNAMA TV masih meneruskan usahasama dengan Radio Televisyen Malaysia (RTM) sepanjang tahun 2019 di mana beberapa program siaran langsung diambil daripada stesen berkenaan.

In 2019, BERNAMA TV managed to achieve the goals set in the Key Performance Indicators (KPI).

The national unity programmes achieved 45 (achieving 300% of KPI targets), the national unity capsules increased to 881 (5,874% of KPI targets) while the live-broadcast programmes recorded 1,124 (9,367% of KPI targets).
BERNAMA TV continued to work with Radio Televisyen Malaysia (RTM) throughout 2019 where several live telecasts were broadcast from RTM.

Annual Report 2019 63 Program yang dimaksudkan adalah seperti berikut : The programmes are as follows: BIL.

NAMA PROGRAM TARIKH SIARAN LANGSUNG 1.

Istiadat Pemasyhuran KDMM Sultan Pahang Ke-VI 15/1/2019 Istiadat Keberangkatan Tiba dan Istiadat Melafaz 2.
Sumpah Jawatan Dan Menandatangani Surat Memegang 31/1/2019 Jawatan SPBYDP Agong XVI Istiadat Pembukaan Persidangan Dewan Rakyat Penggal Kedua, 3.

Majlis Parlimen Ke-14 11/3/2019 4.

5.

6.

7.

8.

Usul Tergempar Parlimen (Tragedi Christchurch) 18/3/2019 Solat Jumaat 22/3/2019 Perhimpunan Solidariti Kedamaian 23/3/2019 Pembentangan Kertas Putih Felda 10/4/2019 Perutusan Khas PM Sempena Ulangtahun Setahun Malaysia Baharu 9/5/2019 BIL.
NAMA PROGRAM TARIKH SIARAN LANGSUNG 9.. Solat Sunat Aidilfitri 5/6/2019 10.

Pertabalan Yang Di-Pertuan Agong Ke-XVI 30/7/2019 11.. Majlis Pelancaran Bulan Kemerdekaan 3/8/2019 12.

Perbarisan Dan Perarakan Hari Kebangsaan 2019 31/8/2019 13.. Majlis Sambutan Hari Malaysia 2019 16/9/2019 14.

Bicara Politikonomi 25/9/2019 15.


Belanjawan 2020 11/10/2019 64 Annual Report 2019 sepanjang Penghasilan berita di Bilik Berita BERNAMA TV tahun 2019 pula amat memberangsangkan dengan penghasilan berita sebanyak 15,166 berita.

Bahan berita dari Lembah Klang mencatatkan produktiviti tertinggi iaitu 56.37% dengan jumlah 8,549 luar berita.

Diikuti oleh bahan berita dari Lembah Klang iaitu sebanyak 11.35% dengan 1,722 berita.

Manakala laporan eksklusif sebanyak 5.06% dengan 768 berita.
Berita secara langsung pula adalah sebanyak 26.34% dengan 3,995 berita, berita perpaduan/ kebersamaan sebanyak 0.58% dengan 88 berita dan akhir sekali berita terkini 0.29% dengan 44 berita.

News production from the BERNAMA TV News Room throughout 2019 had been particularly impressive with 15,166 news produced.

News items from the Klang Valley recorded the highest productivity increase of 56.37% with a total of 8,549.

This is followed by news from outside the Klang Valley at 11.35% increase with 1,722.
Meanwhile, exclusive reports were up 5.06% with 768.

Live news were up 26.34% with 3,995, national unity news up 0.58% with 88 and breaking news up 0.29% with 44.
Peratusan Penghasilan Berita Di BERNAMA TV bagi tahun 2019 Percentage Of BERNAMA TV News Material for the Year 2019 0.58% 5.06% 56.37% 26,34% 0.29% 11.35% Berita Terkini Breaking News Berita Dari Luar Lembah Klang News Outside Klang Valley Berita Dari Lembah Klang News From Klang Valley Laporan Khas/Eksklusif Exclusive/Special Report Berita Perpaduan Rakyat Kebersamaan National Unity News Berita Secara Langsung Live News Annual Report 2019 65 SIARAN LANGSUNG KEBANGSAAN PELBAGAI BAHASA TANPA HENTI PALING LAMA Tahun 2019 juga mencatatkan kenangan manis buat BERNAMA TV kerana berjaya memahat nama dalam Malaysia Book of Records di atas kejayaan ‘Siaran Langsung Kebangsaan Pelbagai Bahasa Tanpa Henti Paling Lama’ dengan bersiaran 25 jam tanpa henti dalam empat bahasa signifikan dengan sambutan Hari Malaysia pada 16 September.
Program berkenaan dibuka tirai awal pagi dengan lintas langsung bersama Ketua Setiausaha Kementerian Komunikasi dan Multimedia Malaysia, Datuk Suriani Ahmad di Kuching, Sarawak, lokasi di mana sambutan Hari Malaysia tahun 2019 diadakan.

Siaran tanpa henti juga menampilkan itu program bual bicara bersama ahli politik, tokoh korporat, atlet dan selebriti termasuk liputan berita bersempena sambutan Hari Malaysia di Kuching serta di tempat lain.
Lintas langsung turut melibatkan wartawan di biro-biro seluruh negara serta pewarta di luar negara seperti di Jakarta dan Singapura.

LONGEST NON-STOP LIVE NATIONAL TELECAST IN VARIOUS LANGUAGES 2019 also marked a historic moment for BERNAMA TV for successfully getting its name in the Malaysia Book of Records for the ‘Longest Non-Stop Live National Telecast in Various Languages’ by broadcasting for 25 hours non-stop in four languages on Malaysia Day, September 16.
The programme started with a live broadcast with the Ministry of Communications and Multimedia Malaysia Secretary-General Datuk Suriani Ahmad in Kuching, Sarawak, the location of the national-level Malaysia Day 2019 celebration.

The non-stop programme also featured talk shows, interviews with politicians, corporate figures, athletes and celebrities, as well as coverage of the Malaysia Day celebrations in Kuching, Sarawak and elsewhere.
It also included crossover reports from journalists at BERNAMA’s bureaus across the country and overseas, such as Jakarta and Singapore.

66 Annual Report 2019 PENGUKUHAN JENAMA BERNAMA TV DI PLATFORM MEDIA SOSIAL TV BERNAMA inisiatif terus Pada 2019, untuk meningkatkan saluran mengoptimumkan penggunaan digital media seperti YouTube, Facebook, Instagram dan Twitter sebagai salah satu platform untuk penyebaran kandungan berita dan programnya.
Saluran ini turut digunakan untuk tujuan aktiviti promosi dan publisiti oleh kerana keupayaannya untuk mencapai penonton yang ramai serta mencapai pengikut merentasi sempadan geografi.

In 2019, BERNAMA TV continued to expand its initiative to optimise the use of digital platforms such as YouTube, Facebook, Instagram and Twitter to disseminate news and programmes.
The channel was also used for promotional and publicity activities because of its ability to reach a larger audience and followers across geographical boundaries.

Annual Report 2019 67 Impaknya boleh dilihat dari penambahan pelawat dan pengikut laman-laman media sosial BERNAMA TV.
Platform Youtube menunjukkan peningkatan tertinggi bagi platform media sosial BERNAMA TV bagi tahun 2019 dengan peningkatan sebanyak 45% pada tahun 2019 dengan pengikut seramai 55,321 pada tahun 2019 berbanding dengan 30,642 pengikut pada tahun 2018.

Begitu juga dengan pengikut di Instagram BERNAMA TV, peningkatan sebanyak 42% dengan jumlah sebanyak 42,246 pengikut dibandingkan sebanyak 24,500 pada tahun juga menampakkan 2018.
Platform Twitter jumlah peningkatan sebanyak 14% iaitu dari 31,770 pada tahun 2019 kepada 37,127 pengikut pada tahun 2019.

Manakala platform Facebook meningkat sebanyak 14% pada tahun 2019 dengan 264,891 pengikut dibandingkan pada tahun 2018 dengan 197,691 pengikut.

Platform Linkedin Bernama TV pula baharu diwujudkan tahun 2019 dan mencatatkan seramai 426 pengikut.

Berikut adalah perbezaan peningkatan jumlah pengikut platform media sosial BERNAMA TV bagi tahun 2019 dan 2018.
The impact could be seen from the increasing number of visitors and followers of BERNAMA TV’s social media sites.

The YouTube platform saw the highest increase for 2019 with 55,321 followers or a 45% increase compared with 30,642 followers in 2018.

Similarly, Bernama TV’s Instagram followers increased by 42% with a total of 42,246 compared with 24,500 in 2018.

The Twitter platform saw a 14% increase from 31,770 followers in 2019 to 37,127 in 2019.
Meanwhile, the Facebook platform grew by 14% in 2019 with 264,891 followers compared in 2018.

The BERNAMA TV with 197,691 LinkedIn platform was launched in 2019 with 426 followers.

Here is the list of the number of followers on BERNAMA TV’s social media platforms for 2018 and 2019.
68 Annual Report 2019 300,000 250,000 200,000 150,000 100,000 50,000 Perbandingan Pelawat/Pengikut BERNAMA TV Di Platform Media Sosial Bagi Tahun 2018 Dan Tahun 2019 264,891 197,691 42,246 24,500 31,770 37,127 30,642 55,321 426 0 Facebook Instagram Twitter Youtube LinkedIn TAHUN 2018 TAHUN 2019 BERNAMA TV – SALURAN BERITA NASIONAL SAHIH BERNAMA TV – A CREDIBLE NATIONAL NEWS CHANNEL BERNAMA TV semakin dihormati sebagai saluran berita nasional sahih yang mampu menangani penularan berita palsu yang semakin berleluasa sejajar dengan matlamat kerajaan untuk membendung berita palsu yang boleh mengancam kestabilan politik, dan ketenteraman menggugat keselamatan negara.
awam BERNAMA TV boleh ditonton di beberapa saluran TV seperti Astro 502, Astro NJOI, Unifi TV 631, , myFreeview 121 dan siaran langsung melalui platform digital seperti Facebook BERNAMA TV, Youtube Channel serta Facebook BERNAMA TV.

BERNAMA TV is increasingly being recognised as a credible national news channel, capable of addressing the widespread proliferation of fake news, in line with the government’s goal of curbing fake news that could threaten political stability, public order and national security.
BERNAMA TV is available on channels Astro 502, Astro NJOI, Unifi TV 631, myFreeview 121, with live broadcasts streamed on its digital platforms such as Facebook and YouTube.
Facebook Twitter Instagram Youtube LinkedIn : : : : : Bernama TV @BernamaTV @bernamatvofficial Bernama TV Bernama TV Facebook Twitter Instagram Youtube LinkedIn : : : : : Bernama TV @BernamaTV @bernamatvofficial Bernama TV Bernama TV Annual Report 2019 69 PUSAT KECEMERLANGAN & LATIHAN CENTRE FOR EXCELLENCE & TRAINING 70 Annual Report 2019 PUSAT KECEMERLANGAN & LATIHAN Annual Report 2019 71 Sepanjang tahun 2019, sebanyak 89 program telah diadakan oleh Bahagian latihan yang meliputi Latihan Pembangunan kursus, bengkel, taklimat, ceramah dan sesi pembelajaran.
Jumlah ini merangkumi 13 (15%) kursus Pengurusan dan Kepimpinan, 24 (27%) kursus Kualiti dan Produktiviti, 23 (26%) kursus Pembangunan Diri, 20 (22%) kursus Komputer & Teknologi Maklumat, 4 (4%) Kursus Bahasa & Komunikasi serta 5 (6%) adalah Kursus Pembangunan Perniagaan.

90% daripada keseluruhan warga BERNAMA telah menghadiri pelbagai program latihan yang dianjurkan.
Throughout the year 2019, a total of 89 training programs were organised by the Training Development Department covering courses, workshops, briefings, lectures and learning sessions.

This total comprised of 13 (15%) Management and Leadership courses, 24 (27%) Quality and Productivity courses, 23 (26%) Personal Development courses, 20 (22%) Computer & Information Technology courses, 4 (4%) Language and Communication courses as well as 5 (6%) Business Development courses.
90% of all BERNAMA permanent staff had attended the various training programs organized.
Jumlah Keseluruhan Kursus-Kursus Generik & Fungsional (Januari - Disember 2019) 27% Kualiti & Produktiviti 26% Pembangunan Diri 22% Komputer & Teknologi 4% Bahasa & Komunikasi 6% Pembangunan Peniagaan 15% Pengurusan & Kepimpinan BERNAMA School of Journalism (BSJ) BERNAMA School of Journalism (BSJ) (BSJ) BERNAMA School of Journalism sentiasa diberi keutamaan bagi memantapkan kemahiran dan kredibiliti petugas BERNAMA khususnya di jabatan pengarang.
Sepanjang 2019, sebanyak 47 kursus di bawah program BSJ telah dianjurkan dengan kehadiran seramai 784 peserta.

BERNAMA School of Journalism (BSJ) has always been given priority to strengthen the skills and credibility of BERNAMA staff especially in the editorial department.

In 2019, 47 courses under the BSJ program were organised with attendance of 784 participants.

72 Annual Report 2019 Seiring dengan perkembangan digital dan media baharu, beberapa kursus baharu telah diwujudkan pada tahun ini.
Antaranya ialah ’Mobile Journalism’, ’Data Analytic’, ’Drone Photography’ dan ’Newsroom Convergence’.

Several new courses were created this year, in line with the digital advancements and the new media.

Among them are ’Mobile Journalism’, ’Data Analytic’, ’Drone Photography’ dan ’Newsroom Convergence’.

latihan yang berterusan Pengalaman dan adalah amat berguna bagi meningkatkan lagi kemahiran yang sedia ada.
Jadi, kursus-kursus kewartawanan lain seperti ’Interviewing Skill For Reporters’, ’Liputan Parlimen’ , ’Business Journalism’ dan lain-lain kekal menjadi teras utama dalam penganjurannya sepanjang tahun.

Continuous training and experience are very useful in enhancing existing skills.

Thus, other journalism courses such as ‘Interviewing Skill ‘Parliamentary Coverage’, for Reporters’, ‘Business Journalism’ and others remain at the core of its organisation throughout the year.
Selain aspek penulisan, kebolehan wartawan untuk aset berkomunikasi merupakan berharga, khususnya bagi wartawan dalam bidang penyiaran.

Sehubungan itu, kursus- kursus seperti ‘News Reading & Hosting’ telah dianjurkan bagi memantapkan kemahiran ini.

‘Stand Upper’ dan In addition to the writing aspect, journalists’ ability to communicate is a valuable asset, especially for broadcasters.

In this regard, courses such as ‘Stand Upper’ and ‘News Reading & Hosting’ have been organised to enhance this skill.
teknologi maklumat Latihan berkaitan penggunaan komputer turut diberi dan perhatian.

Kursus ‘Adobe’ telah diadakan bagi memastikan warga BERNAMA dilengkapkan dengan kemahiran menggunakan teknologi terkini.

‘Microsoft’ serta Training on the use of computers and information technology has also been given attention.

‘Microsoft’ and ‘Adobe’ courses had been organised to ensure that BERNAMA staff are equipped with the necessary skill.
Annual Report 2019 73 Kursus Dalaman Internal Courses organisasi sebuah Untuk membina produktif, dengan matlamat seiring convergence, kompetensi semua petugas perlu dipertingkatkan secara holistik.

Aspek kemahiran seperti kepimpinan, pengurusan dan komunikasi adalah antara elemen yang diberi perhatian.

Sebanyak 10 kursus di bawah kategori Kursus Dalaman telah diadakan sepanjang 2019.
Antaranya ialah ‘Corporate Marketing Strategy’, ‘Pengurusan Stres dan Teknik Menyelesaikan Masalah’ serta ‘Etika Di Tempat Kerja’.

Kursus ini telah dikendalikan oleh konsultan luar yang berpengalaman luas dalam bidang masing- masing.

In order to build a productive organisation, in line with the goals of convergence, the competencies of all employees need to be elevated in a holistic manner.

Skills such as leadership, management and communication are among the elements that need attention.
A total of 10 courses under the category of Internal Courses were held during 2019.

These include ‘Corporate Marketing Strategy,’ ‘Stress Management and Problem-Solving Techniques’ and ‘Work Ethics’.

These courses were conducted by experienced external consultants in their respective fields.

Program Pengetahuan Am General Knowledge Programs Di bawah Program Pengetahuan Am, terdapat taklimat, forum dan ceramah yang dianjurkan ilmu pengetahuan para bagi menambah petugas BERNAMA dalam pelbagai bidang.
ilmuwan dalam bidang Tokoh-tokoh serta kesihatan, kepimpinan, digital, motivasi, sukan dan lain-lain lagi, telah diundang bagi menjayakan program ini.

Secara keseluruhan, sebanyak 30 taklimat dan ceramah telah dianjurkan sepanjang 2019.

’The ’Big Data & Business Analytic’, Language of Leadership’, ’Crisis Management & Communication’ dan ’Discover Your Inner Strengths’ adalah antara tajuk taklimat yang telah dianjurkan.
Under the General Knowledge Program, briefings, forums and talks were organised to enhance the knowledge of BERNAMA staff in various fields.

Specialists and experts in the areas of digital, motivation, leadership, health, sports and more, had been invited to make this program a success.

through out 2019.
through out 2019.

Thirty (30) briefings and lectures in total were organised ‘Big Data & Business Analytic’, ‘The Language ‘Crisis Management & of Leadership’, Communication’ and ‘Discover Your Inner Strengths’ were among the topics delivered.

Bengkel Khas & Kursus Awam Special Workshops & Public Courses ini turut menawarkan pelbagai Bahagian program latihan khusus kepada kakitangan agensi kerajaan mahupun korporat yang berminat untuk mendapatkan khidmat tenaga pengajar BERNAMA yang berpengalaman.
Selain dapat menambah pendapatan untuk organisasi, kerjasama ini amat penting bagi membina serta mengekalkan hubungan baik dua hala.

This department has also offers various training programs for government and corporate agencies that sought the editorial expertise.

Other than to help increase revenue for the organisation, such collaboration are meaningful to building and maintaining good relationships.
74 Annual Report 2019 sesebuah Penganjuran Bengkel Khas adalah khusus kepada organisasi manakala Kursus Awam pula dibuka penyertaannya kepada mana-mana organisasi yang ingin mendaftarkan kakitangan mereka.

Pada 2019, sebanyak 16 Bengkel Khas telah diadakan dan 12 Kursus Awam telah dianjurkan dengan jayanya.

A dedicated (special) workshop is organised upon request for a organisation while a public course is open to any company keen to register their staff.
In 2019, a total of 16 Special Workshops and 12 Public Courses were successfully organised.

Antara Bengkel Khas yang telah diadakan seperti ‘Drone Photography’, ‘Penulisan Siaran Media’, dan ‘Penyampaian Berita’.

Agensi- agensi yang telah mendapatkan khidmat Bernama termasuklah Majlis Amanah Rakyat (MARA), Lembaga Getah Malaysia (LGM) dan lain-lain.

Some of these workshops organised were ‘Drone Photography’, ‘Writing Press Releases’ and ‘News Reading’.
Agencies that have received Bernama’s services included Majlis Amanah Rakyat (MARA), Lembaga Getah Malaysia (LGM) and others.

Bagi Kursus Awam pula, penyertaan menggalakkan diterima bagi kursus ‘Fotografi & Videografi Telefon Pintar’, ‘Penulisan Siaran ‘Video Editing Using Adobe Media’ dan Premiere’.

Jumlah pendapatan yang dijana melalui penganjuran keseluruhan program sebegini adalah sebanyak RM224,700.00.
As for the Public Course, the participation in the ‘Smartphone Photography & Videography’, ‘Writing Press Releases’ and ‘Video Editing Using Adobe Premiere’ courses was very encouraging.

The revenue generated through organising such programs RM224,700.00 totalled.
Peratusan Pelatih Praktikal Mengikut Jabatan/Bahagian Bagi Tahun 2019 22% Jabatan Pengarang 22% Lain-lain 31% BERNAMA TV 14% Jabatan Komersial 11% Biro-biro Annual Report 2019 75 Program Bersama IPTA-IPTS adalah BERNAMA untuk Keutamaan melahirkan lebih ramai wartawan yang serba boleh.

Sepanjang 2019, seramai 91 orang pelajar telah menjalani latihan industri di BERNAMA.
Daripada jumlah itu, seramai 20 ditempatkan di Jabatan pengarang, 28 di BERNAMA TV, 10 di pejabat biro-biro negeri dan selebihnya di BERNAMA Radio, Jabatan Komersial, Modal Insan dan Pejabat Ketua Pegawai Eksekutif.

IPTA-IPTS Joint Program BERNAMA’s priority journalists.

is to produce more versatile Throughout 2019, 91 students varsity underwent industrial training in BERNAMA.
Of these, 20 were placed in the Editorial Department, 28 in BERNAMA TV, 10 in the state bureaus offices and the rest of the interns were placed in BERNAMA Radio, Commercial Department, Human Capital and the Office of the Chief Executive Officer.

76 Annual Report 2019 “ Keutamaan BERNAMA adalah untuk melahirkan lebih ramai wartawan “ yang serba boleh sepanjang 2019 Kursus Anjuran Pihak Luar ini turut mencalonkan petugas Bahagian BERNAMA untuk menyertai program latihan yang dianjurkan oleh pihak luar.
Pada 2019, seramai 395 peserta telah mewakili BERNAMA untuk menghadiri sejumlah 130 buah program latihan yang ditawarkan oleh pihak KKMM, Institut Penyiaran dan Penerangan Tun Abdul Institut Tadbiran Awam Razak Negara (INTAN), Malaysian Press Intitute (MPI), Institut Diplomasi dan Hubungan Luar Negeri (IDFR) dan pelbagai agensi lain.

(IPPTAR), to attend This department also nominate BERNAMA staff training programs in organised by other organisations.
In 2019, 395 participants from BERNAMA attended courses offered by KKMM, Institut Penyiaran dan Penerangan Tun Abdul Razak (IPPTAR), Institut Tadbiran Awam Negara (INTAN), Malaysian Press Intitute (MPI), Diplomacy Institute and Foreign Relations (IDFR) and various other agencies.
Annual Report 2019 77 SDN BHD UXERA SDN BHD 78 Annual Report 2019 UXERA SDN BHD SDN BHD Annual Report 2019 79 Operasi Operation tahun 2019 Uxera telah menjana Bagi pendapatan sebanyak RM8.903 juta dengan kerugian sebelum cukai sebanyak RM1.480 juta.

Ini merupakan penurunan sebanyak RM19.322 juta (68%) dari segi pendapatan dan peningkatan sebanyak RM2.558 juta (237%) dari segi kerugian berbanding dengan anggaran bajet.
Pendapatan bagi tahun 2019 menurun sebanyak RM14.814 juta manakala kerugian meningkat sebanyak RM2.455 juta berbanding tahun 2018.

Ini disebabkan oleh pendapatan yang kurang daripada projek-projek pada tahun 2019.

Manakala, aliran tunai syarikat adalah jumlah tunai di tangan dan bank serta tagihan hutang sebanyak RM2.042 juta.

For the year 2019 Uxera had generated revenue of RM8.903 million and loss before tax of RM1.480 million.
This represented a decrease of RM19.322 million (68%) in terms of revenue and a increase of RM2.558 million (237%) in terms of loss as compared to the budget estimate.

Revenue for the year 2019 decreased by RM14.814 million whereas loss increased by RM2.455 million as compared to the year 2018.

This was mainly due to the lower revenue contribution from projects in the year 2019.
Meanwhile, the company’s cash flow is with total cash in hand and at bank as well as collectible debtors amounting to RM2.042 million.
25,000 25,000 20,000 15,000 10,000 5,000 26,495 24,447 24,039 18,854 16,815 17,936 7,641 7,224 6,511 3,995 3,693 3,861 3,093 2,458 2,407 1,188 438 244 Jumlah Pendapatan Total Revenue Kos Langsung Cost Of Sales Untung Kasar Gross Profit Kos Petugas Staff Cost Lain-lain Operasi Other Operating Rugi Sebelum Cukai Loss Before Tax 31 Dec 2018 Sebelum Audit (RM 000) 31 Dec 2018 Anggaran (RM 000) 31 Dec 2018 Selepas Audit (RM 000) 80 Annual Report 2019 31 Dec 2019 Unaudited (RM’000) 31 Dec 2019 Budgeted (RM’000) 31 Dec 2018 Audited (RM’000) Growth / Shortfall 31 Dec 2019 Unaudited Vs Budgeted(%) Total Revenue (Jumlah Pendapatan) 8,902 28,233 23,715 -68% (-) Cost of sales (Kos Jualan) (5,069) (20,841) (16,395) -76% Gross Profit (Untung Kasar) 3,833 7,392 7,320 -48% (-) Operating Cost (Belanja Operasi) Staff Cost (Kos Staf) Others (Lain) Total Operating cost (Jumlah belanja operasi) Profit/(Loss) before tax (Untung/(rugi) sebelum cukai) (3,349) (4,145) (3,693) -19% (1,964) (2,171) (2,653) -10% (5,313) (6,316) (6,346) -29% (1,480) 1,076 974 -238% Pendapatan bagi tahun 2019 daripada projek “Systems and Solutions” adalah sebanyak RM4.792 juta, iaitu lebih rendah berbanding dengan anggaran sebanyak RM21.360 juta.
The revenue for the year 2019 from the Systems and Solutions projects amounted to RM4.792 million, which is much lower in comparison with the estimated sum of RM21.360 million.

Pendapatan perkhidmatan penyelenggaraan tahun 2019 adalah sebanyak RM1.910 juta iaitu berkurangan RM0.009 juta (0%) daripada anggaran RM1.919 juta.

Pendapatan daripada produk langganan adalah sebanyak RM1.998 juta (58%) iaitu kekurangan RM2.724 juta, daripada anggaran sebanyak RM4.719 juta.
Revenue from the maintenance services totaled RM1.910 million in 2019 that is RM0.009 million (0%) lower than the budgeted sum of RM1.919 million.

Revenue from subscription products was RM1.998 million, that is a decrease of RM2.724 million (58%) less as compared to the estimate of RM4.719 million.
Annual Report 2019 81 Revenue (Pendapatan) Content aggregator & customised content (Produk –Langganan) Services (Perkhidmatan & Penyelenggaraan)) ‘Systems and Solutions’ 31 Dec 2019 Unaudited (RM’000) 31 Dec 2019 Budgeted (RM’000) 31 Dec 2018 Audited (RM’000) Growth / Shortfall 31 Dec 2019 Unaudited Vs Budgeted(%) 23,715 Contribution 31 Dec 2019 Unaudited (%) Contribution 31 Dec 2019 Budgeted (%) Contribution 31 Dec 2018 Audited (%) 1,995 4,719 2,197 -58% 22% 16% 1,910 1,919 2,245 0% 21% 7% 9% 9% 4,792 21,360 18,970 -78% 54% 76% 80% Other (Lain-lain) 205 236 303 -13% 3% 1% 2% Total revenue (Jumlah Pendapatan) 8,902 28,233 23,715 -68% 100% 100% 100% Sumbangan Pendapatan - 31 Dis 2019 Sebelum Audit Revenue Contribution -31 Dec 2019-Unaudited 54% Projek - “System & Solutions” (Project) 22% Content aggregator & Customised Content (Produk-Langganan) 21% Services (Perkhidmatan & Penyelenggaraan) 3% Other (Lain-Lain) 82 Annual Report 2019 Sumbangan Pendapatan - 31 Dis 2019 Sebelum Audit Revenue Contribution -31 Dec 2019-Unaudited 76% Projek - “System & Solutions” (Projek) 16% Content aggregator & Customised Content (Produk-Langganan) 7% Services (Perkhidmatan & penyelenggaraan) 1% Other (Lain-Lain) Sumbangan Pendapatan - 31 Dis 2019 Sebelum Audit Revenue Contribution -31 Dec 2019-Unaudited 80% Projek - “System & Solutions” (Projek) 9% Content aggregator & Customised Content (Produk-Langganan) 9% Services (Perkhidmatan & penyelenggaraan) 2% Other (Lain-Lain) Annual Report 2019 83 JABATAN MODAL INSAN HUMAN CAPITAL
 DEPARTMENT 84 Annual Report 2019 Annual Report 2019 85 SUMBER MANUSIA HUMAN CAPITAL Dipinjamkan ke KKMM/ Secondment to KKMM 4 BERNAMA 674 TV 231 Jumlah keseluruhan petugas tahun 2019.
Total number of staff in 2019.

Jumlah petugas 950 RADIO 41 Pecahan petugas mengikut pelantikan.

A breakdown of staff according to employment.
Petugas Tetap/ Permanent Staff Petugas Kontrak/ Contract Staff Petugas Sambilan/ Part-Time Staff Jumlah/Total 617 59 31 - 49 109 1 - 8 63 9 4 674 231 41 4 BERNAMA BERNAMA TV BERNAMA RADIO KKMM JUMLAH / TOTAL 707 159 84 950 86 Annual Report 2019 jumlah Perincian petugas baharu dan jumlah petugas yang telah tamat perkhidmatan sepanjang tahun 2019. pengambilan Details of the number of new recruitments and the number of staffs who have their employment ended throughout the year 2019.
BERNAMA TV RADIO JUMLAH/ TOTAL Jumlah pengambilan petugas baharu Total new recruitments Jumlah petugas meletak jawatan Total staff resigned Jumlah petugas kontrak tamat Total staff contract expired Jumlah petugas ditamatkan perkhidmatan Total staff contract terminated Jumlah petugas bersara Total staff retired Jumlah petugas meninggal dunia dalam perkhidmatan Total staff passed away while in service 22 9 22 1 15 1 31 24 18 12 - 1 1 - - - - - 54 33 40 13 15 2 Pada 1 November 2019, BERNAMA telah menyusun semula organisasi seiring dengan ini halatuju semasa.
Penyusunan semula melibatkan perkara berikut: On 1 November 2019, BERNAMA has structured the organization in line with its current directions.

The restructuring involves as following: • Mewujudkan bahagian baharu.

• Menjenamakan semula bahagian.

• Menyusun semula fungsi Jabatan / Bahagian / Unit • Created a new division.

• Rebranded a division name.


• Structured the function of Department / Division / Unit Kos emolumen bagi tahun 2019 adalah sebanyak RM70.45 juta dengan peningkatan sebanyak RM1.12 juta daripada tahun 2018.

The cost of emolument for 2019 is RM70.45 million with an increase of RM1.12 million from the year 2018.
2018 RM69.33 JUTA / MILLION ++ RM1.12 JUTA / MILLION 2019 RM70.45 JUTA / MILLION Annual Report 2019 87 EMPLOYEE ENGAGEMENT Bahagian Employee Engagement (EE) merupakan salah satu unit di bawah Jabatan Modal Insan yang ditubuhkan pada awal September 2019 berdasarkan perbincangan dan keputusan yang dibuat melalui proses BERNAMA Convergence.
Bahagian ini diwujudkan untuk merangka, menyelaras serta melaksanakan fungsi-fungsi Bahagian Employee Engagement sebagai pemangkin komunikasi dalaman selaras dengan objektif Pengurusan Perubahan organisasi (Change Management) bersesuaian dengan proses transformasi BERNAMA yang telah bermula pada September 2019 di mana ia melibatkan tiga faktor yang saling berkait iaitu sistem, petugas dan cara kerja.

The Employee Engagement Division (EE) is one of the units under the purview of Human Capital Department.
It was established in the early September 2019 as a result from the BERNAMA Convergence process.

This division was created to formulate, coordinate and implement all stipulated roles suitable for Employee Engagement Division.

It also functions as an internal communication medium the Change Management exercise, in line with BERNAMA transformation process which also began in September 2019.

The transformation process involves three interrelated pillars namely the system, employees, and the working culture.
start kick to VISI VISION Visi Bahagian Employee Engagement adalah untuk mewujudkan persekitaran kerja yang harmoni dan kondusif serta memupuk budaya kerja serta sikap positif petugas yang mana ianya akan meningkatkan produktiviti dan kesetiaan kepada organisasi.

The Employee Engagement Division is fully committed to creating a harmonious and conducive working environment.
The division also aims to foster a cross dimensional positive work culture and attitude that will be reflected on overall productivity and loyalty of the organization.

88 Annual Report 2019 MISI MISSION Misi Bahagian Employee Engagement yang paling utama adalah dengan menguatkan komunikasi dalaman antara petugas dan pihak pengurusan.

Oleh ini bertanggungjawab untuk memberi tumpuan kepada komunikasi dalaman yang melibatkan petugas sebagai pemegang taruh penting sesebuah organisasi.
Komunikasi yang telus dan jelas akan membentuk budaya hormat dan kepercayaan petugas kepada pihak pengurusan.

itu, bahagian is strengthen to Its primary mission organisation’s communication internal between employees and the management.

In view of this objective, the division is given responsibility to focus its activities on internal communications whereby employees are its prime stakeholders in the organization.
Open and transparent communication will build a culture of respect and trust in the management.

Objektif Engagement: - aktiviti Bahagian Employee The objective of activities conducted under the Employee Engagement Division aims to:- memupuk semangat ‘sense of belonging’ 1. melalui kempen atau sebaran dalaman.

Ia di capai melalui penerbitan Buletin EE yang diterbitkan sekurang-kurangnya 24 buletin setahun.
Ia dapat memberi pengetahuan berterusan kepada petugas mengenai BERNAMA sekaligus mengukuhkan semangat ‘sense of belonging.’ promote employees’ sense of belonging 1. to the organisation through internal awareness campaigns.

This is achieved through EE Bulletin published at least, 24 newsletters a year.

While promoting employees’ sense of belonging, it also offers the employees with current information about BERNAMA.
mengukuhkan 2. komunikasi dalaman organisasi melalui program bersama semua peringkat petugas dan pihak pengurusan (4) program sekurang-kurangnya empat setahun.

Impak dari aktiviti seperti ini adalah untuk melancarkan operasi organisasi untuk mencapai matlamat keseluruhan organisasi dan serta mencapai persekitaran kerja yang harmoni sekaligus memberi kesan pada produktiviti kerja.
strengthen 2. internal communication within the organization via joint-programs that are designed to include employees from all levels joined by relevant top managements.

The target was a minimum of four (4) programs a year.

The impact from such activities can help to create well-functioning operations thus enable it to achieve bigger organizational goals while creating a harmonious and productive a work place.

3. tahap Mengukur dan mengurus kepuasan bekerja.


Laporan / statistik maklum balas FG dikeluarkan setiap suku tahun.

Mengurangkan jumlah ketidakpuasan bekerja di kalangan petugas seterusnya meningkatkan produktiviti dan kesetiaan kepada organisasi.

3.

Measure and manage job satisfaction levels.

FG feedback reports / statistics are submitted quarterly to the management to provide insights.
Reducing the amount of job dissatisfaction among employees thus impactfully increases productivity and loyalty to the organization.
Antara bentuk aktiviti yang dikelola oleh Bahagian Employee Engagement termasuk : Among the activities organized by the Employee Engagement Division include : • Buletin bulanan berkaitan petugas – Buletin • Staff-related monthly newsletter - EE EE Newsletter • Stand-up Session Bersama Pengurusan • Departmental Stand-up Session with Top Tertinggi Management • Focus Group – Perjumpaan bersama petugas • Focus Group - Meetings with staff in small di dalam kumpulan kecil group Annual Report 2019 89 CONVERGE BULETIN CONVERGE BULETIN Bahagian Employee Engagement menerbitkan buletin sekurang-kurangnya 24 buah setahun.
Sepanjang bulan September hingga Disember 2019, EE telah menghasilkan dan mengeluarkan sebanyak empat (4) buah buletin.

Tujuan penerbitan buletin dalaman adalah untuk menyebarkan aktiviti berkaitan petugas yang secara tidak langsung berfungsi sebagai sumber informasi kepada perkembangan semasa di BERNAMA.

The Employee Engagement Division publishes newsletters at least 24 years bulletins a year.

From September until December 2019, EE has produced and issued four (4) newsletters.
The purpose of the internal newsletter publication is to disseminate personnel-related activities which is aimed to be one of the sources of learn about information for employee to current developments in BERNAMA.

STAND-UP SESSION STAND-UP SESSION Stand-up Session pula merupakan satu bentuk perjumpaan yang melibatkan satu-satu jabatan tertentu dengan pihak pengurusan.

Ia bertujuan untuk memberi peluang kepada petugas untuk bertemu secara langsung dengan pihak pengurusan.
Perjumpaan ini memberi peluang untuk petugas berinteraksi tanpa sekatan dari pihak perantara iaitu ketua-ketua jabatan.

Ia diharap dapat memupuk semangat ketelusan dan membina perhubungan sihat antara pihak pengurusan dan petugas.

is a form of meeting Stand-up Session involves a specific department with that management.

It aims to provide employees of a particular level to meet with the management directly.
The meeting provides an opportunity for employee to interact without interruption by the department heads.

It is hoped to foster a spirit of transparency and to build healthy relationships between management and staff.

FOCUS GROUP MEETING FOCUS GROUP MEETING Focus Group pula merupakan perjumpaan kecil yang tidak melebihi dari 20 orang petugas.

Bahagian Employee Engagement bertindak sebagai panel peneraju yang akan merekod isu yang dibincang oleh petugas dan terhad kepada isu berkaitan pekerjaan.
Isu-isu berbangkit ini akan dikemukakan kepada pihak pengurusan pada setiap bulan untuk tindakan jabatan berkaitan.

Ia merupakan salah satu cara untuk memperkukuh kepercayaan antara petugas dan pihak pengurusan.

Focus Group is a small meeting of not more than 20 employees per session.

The Employee Engagement Division acts as panellists managing and controlling the session that will keep records on issues raised by employees.

Issues are strictly limited to employment- related matters.
These issues will be shared and brought to the management attention on a monthly basis for relevant department to follow up with suitable actions.

This is one of the methods taken to build trust between management and employees.
90 Annual Report 2019 PUSAT MAKLUMAT & PERPUSTAKAAN BERITA bagi mempromosi telah menganjurkan pelbagai InfoLibNews aktiviti pelbagai perkhidmatan dan kemudahan terkini serta menggalakkan budaya membaca seperti Jom Baca Bersama 10 Minit dengan menyertai Pusat Sumber Kementerian Komunikasi dan Multimedia (KKMM) pada April, Pelancaran Friendly InfoLibNews Card (12 pinjaman buku akan mendapat 1 hadiah) pada Oktober dan Aktiviti Galakan Membaca pada Disember.
Lawatan ke Pesta Buku Antarabangsa Kuala Lumpur pada April di PWTC dan ke Pesta Buku “Big Bad Wolf” pada Disember.

Aktiviti Clientele Café pada 12 Jun hingga 9 September; “Special for October” pada 22 Oktober; “Special for December” pada 18 hingga 19 Disember; dan sempena Hari Koperasi BERNAMA pada April dan Disember.

Latihan Elektronik Fu (BLIS, Portal InfoLibNews dan U-Pustaka) telah diadakan sebanyak empat (4) sesi bagi tahun 2019.
Turut diadakan Terapi Seni iaitu Teknik Mewarna Siri 1 pada 27 Februari, Siri 2 pada 29 Mac; Teknik Menjahit Siri 1 pada 19 April dan Siri 2 pada 23 Ogos; dan Teknik Menggunakan Tisu, Decoupage pada 29 Mei.

Menjalankan Terapi Mewarna di MAIS pada 28 Ogos.


InfoLibNews has organized various activities in promoting the latest services and facilities as well as to promote a reading culture such as “Jom Baca Bersama 10 Minit” which has joined the Ministry of Communication and Multimedia Resource Center on April, launched of Friendly InfoLibNews Card (12 book loans will receive 1 gift) on October and Reading Promotional Activities on December.
A visit to Kuala Lumpur International Book Fair in April at PWTC and to the Big Bad Wolf Book Fair in December.

Clientele Café activities from June 12 to September 9; Special for October on 22 October; Special for December on 18 to 19 December; and in conjunction with BERNAMA Cooperative Day on April and December.

The Electronic Fu Training (BLIS, InfoLibNews Portal and U-Pustaka) has been held for four (4) sessions in 2019.
As for the Art Therapy which included Colouring Technique Series 1 was held on 27 February, Series 2 on 29 March; Sewing Techniques Series 1 on 19 April and Series 2 on 23 August; and Tissue Technique, Decoupage on 29 May.

Conducting Colouring Therapy at MAIS on 28 August.

Telah menyertai Singgah Santai @ PNM (info kuiz, teka silang, photobooth, terapi mewarna) pada 6 Julai dan pameran ISEE 2019 di MATRADE pada 29 Ogos hingga 1 September.
Membantu latihan BLIS di Perpustakaan UNITEN pada 16 Mac, Perpustakaan Negeri Pahang pada 3 & 4 April, Perpustakaan Awam Negeri Kedah pada 18 April dan Wawasan Open University pada 18 April.

Has joined the 2019 “U-Pustaka Bookworm Run” on 31 March, “Singgah Santai @ PNM” (info quiz, crossword puzzles, photobooth, colouring therapy) on 6 July and the ISEE 2019 exhibition at MATRADE from 29 August to 1 September.
Has assisted during BLIS training at UNITEN Library in March, Pahang State Library in April, Kedah State Public Library and Wawasan Open University in April.
Annual Report 2019 91 Bagi aktiviti di Kebun Bandar BERNAMA/ Sungai Bunus ialah Perasmian Little Free Library (LFL) (ulasan buku, zumba dan demo masakan oleh Chef Liza) pada 22 Mac, Jom Baca Bersama 10 Minit pada 23 April, Pot Luck Ramadan pada 3 Mei, Santai Raya pada 3 Julai dan menyertai “Bunus 2019 Fun Walk 4 River” (menanam, jualan amal anak pokok, ulasan buku dan terapi mewarna) pada 19 Oktober.

Ahli Kebun bertugas bergilir-gilir pada hari Khamis dan membuat aktiviti ulasan buku pada hari terpilih.
For activities at BERNAMA/Sungai Bunus City Gardens were the launched of the Little Free Library (LFL) (book review, zumba and cooking demo by Chef Liza) on 22 March, “Jom Baca Bersama 10 Minit” on 23 April, Pot Luck Ramadan on 3 May, joined the “Bunus 2019 Fun Walk 4 River” (planting, sale of a charity, book reviews and colouring therapy) on 19 October.

The members of the garden take turns rotating every Thursdays and book review activities on selected days.
Aktiviti BKC (BERNAMA Kids’ Club) ialah lawatan ke Muzium dan Galeri Bank Negara Malaysia pada 25 Mac; Bengkel Kids MOJO (Mobile Journalist) dan permainan minda pada 5 Disember; lawatan ke Planetarium dan Muzium Polis Diraja Malaysia pada 17 Disember; dan Aktiviti Galakan Membaca pada 19 hingga 18 Disember.

Pinjaman buku BKC adalah sebanyak 75 buah buku.


Meanwhile, BKC (BERNAMA Kids’ Club) activities were visit to Museum and the Gallery of Bank Negara Malaysia on 25 March; a Workshop on Mobile Journalist (MOJO) and mind games on December 5; visit to the Planetarium and “Muzium Polis Diraja Malaysia” on 17 December; and a Reading Promotion Activity on 19 to 18 December.

BKC There are 75 books that have been borrowed.


Kempen 3B (Baca Bersama BERNAMA) yang merupakan salah satu program tanggungjawab sosial korporat BERNAMA dan galakan budaya membaca.
Di antara aktiviti yang telah dijalankan adalah Kempen sumbangan buku di Pesta Buku Antarabangsa Kuala Lumpur pada 4 hingga 7 April; Jambori 3B - Dekad Membaca Kebangsaan Peringkat Kuala Pilah (bookwalk, pameran, sumbangan buku, bengkel menghasilkan buku mewarna mengikut negeri di Malaysia, bengkel U-Pustaka, terapi mewarna dan sumbangan LFL) di SMK Tuanku Muhammad Kuala Pilah pada 25 hingga 28 April; dan Jambori Kempen 3B - Program 1 Murid 1 Buku (bookwalk, sesi biblioterapi, sesi pengenalan U-Pustaka, sumbangan buku dan sumbangan LFL) di SK Desa Pandan pada 6 Mei.
Sumbangan buku kepada S.K Sungai Lembing, Little Library Wangsa Walk, empat (4) buah sekolah di Putrajaya dan Perpustakaan Mini Kampung Kuala Tahan, Jerantut Pahang.

Sebanyak 775 buah buku telah disumbangkan pada tahun 2019 dan semenjak Kempen 3B dilancarkan pada Disember 2015 sejumlah 3,615 buah buku telah disumbangkan.

The 3B Campaign (Read Together with BERNAMA - Baca Bersama BERNAMA) which is one of the BERNAMA corporate social responsibility program and encouraging reading culture.
Among the activities held were the Book Contribution Campaign at the Kuala Lumpur International Book Fair on 4 to 7 April; Jambori 3B – “Dekad Membaca Kebangsaan Peringkat Kuala Pilah” (bookwalk, exhibition, book donation, workshop on colouring books by states in Malaysia, U-Library workshop, colouring therapy and LFL donation) at SMK Tuanku Muhammad Kuala Pilah from 25 to 28 April; and Campaign 3B - 1 Student 1 Book Program (bookwalk, bibliotherapy session, U-Library introductory session, book donation and LFL donation) at SK Desa Pandan on 6 May.
Book donations to S.K Sungai Lembing, Little Library Wangsa Walk, four (4) schools at Putrajaya and Kampung Kuala Tahan Mini Library, Jerantut Pahang.

A total of 775 books were donated in 2019 and since 3B Campaign was launched in December 2015, a total of 3,615 books have been donated.

92 Annual Report 2019 Menyertai dan sebagai ahli jawatankuasa Persidangan Tahunan Perpustakaan Malaysia (PTPM) pada 26 dan 27 Mac bertempat di Dewan Tan Sri Mahfoz Khalid, Kementerian Kerja Raya Malaysia.
Telah memenangi pertandingan poster terbaik kategori perpustakaan khusus bertajuk “3B Campaign: Read with BERNAMA”.

Poster tersebut telah dihantar bagi Library Boulevard semasa IFLA WLIC (International Federation of Library Associations and Institutions, World Library and Information Congress) 2018 pada 24 hingga 30 Ogos 2018.

Telah menjuarai kategori “Library Decoration Competition” bagi pertandingan “Deco- deco Wow Library” yang telah berlangsung pada 1 Mac hingga 30 Mei anjuran Paradigm Sdn.

Bhd.
Bhd.

Di InfoLibNews terdapat sebanyak 5,348 buah buku, 2,291 buah buku melalui perkhidmatan Le Tour de’ InfoLib, 15 judul majalah, 10 tajuk surat khabar dan 6,465,097 dokumen/artikel.

Koleksi yang boleh diakses melalui BLIS mengandungi 10,769 biodata tokoh terkenal (modul Who’s Who), 4,536 artikel terpilih (modul Databank), 2,076,147 berita BERNAMA (modul BERNAMA News) dan 3,856,121 keratan akhbar terbitan tempatan utama (Modul Archival News).
Sepanjang tahun 2019, BLlS diakses oleh 231,344 pengguna, 5,247 pengguna Portal InfoLibNews dan 1,731 pengguna blog InfoLibNews.

Attended and members of the committee for The Malaysia Library Annual Conference (PTPM) on 26 and 27 March at the Tan Sri Mahfoz Khalid Hall, Ministry of Works Malaysia.

Won the best poster for the special library category entitled 3B Campaign: Read with BERNAMA.
The poster was sent for Library Boulevard during the IFLA WLIC (International Federation of Library Associations and Institutions, World Library and Information Congress) 2018 on 24 to 30 August 2018.

Winning the Library Decoration Competition that has taken place from 1 March to 30 May organized by Paradigm Sdn.

Bhd.

InfoLibNews has a collection of 5,348 books, 2,291 books through the “Le Tour de InfoLib” service, 15 magazine titles, 10 newspaper titles and 6,465,097 documents / articles.
The collection that can be accessed via BLIS contains of 10,769 well-known biodata figures (Who’s Who module), 4,536 selected articles (Databank module), 2,076,147 BERNAMA news (BERNAMA News module) and 3,856,121 major local newspaper articles (Archival News module).

Throughout 2019, BLlS accessed by 231,344 users, 5,247 users of InfoLibNews Portal and 1,731 users of InfoLibNews blog.
InfoLibNews kunjungan telah menerima pelawat dari Asia e University, dari Bahagian Teknologi Kreatif dan Multimedia (BTKM), Majlis Amanah Rakyat (MARA), Sekolah Kebangsaan Seksyen 7, Shah Alam, Institut Kefahaman Islam Malaysia (IKIM) dan Lawatan dari Pusat Sumber Majlis Agama Islam Selangor (MAIS).
InfoLibNews has received visitors from Asia e University, from the Creative and Multimedia Technology Division (BTKM), Majlis Amanah Sekolah Kebangsaan Rakyat Seksyen 7 Shah Alam, Institut Kefahaman Islam Malaysia (IKIM) and Majlis Agama Islam Selangor (MAIS) Resource Centre.
(MARA), Annual Report 2019 93 BAHAGIAN TEKNOLOGI MAKLUMAT & KOMUNIKASI Information & Communication Technology Division 94 Annual Report 2019 Annual Report 2019 95 BERNAMA has been given approval and budget for the implementation of Newsroom Media Convergence System (BNMCS).

This is to enable the integration of digital materials from all BERNAMA news sources and services through a centralized command center before to various BERNAMA distributing distribution channels.
This is also in line with the new technology paradigm shift from print media to digital media.

them BERNAMA has implemented a Proof of Concept (PoC) based on some of the COTS software, which is compatible with BERNAMA’s work process.

Based on the results of the POC, BERNAMA has proposed to implement the BNMCS system based on the identified functions and modules to assist BERNAMA’s editorials in planning and producing quality, accurate and fast news.
perlaksanaan telah diberi bagi kelulusan dan BERNAMA peruntukan Sistem Convergence Media Bilik Berita (BNMCS).

Ini bagi membolehkan penyepaduan bahan digital dari semua sumber berita dan perkhidmatan berita BERNAMA melalui pusat arahan berpusat sebelum mengedarkannya ke pelbagai saluran pengedaran BERNAMA.

Ini juga selari dengan peralihan paradigma teknologi berita baharu dari media cetak (printed media) kepada media digital.
telah menjalankan BERNAMA kaedah Proof of Concept (PoC) berasaskan fungsi ke atas beberapa perisian COTS, yang bersesuaian dengan proses kerja BERNAMA.

Berdasarkan hasil POC tersebut, BERNAMA telah bercadang untuk melaksanakan Sistem BNMCS berdasarkan fungsi dan modul yang telah dikenalpasti bagi membantu editorial BERNAMA dalam merancang dan menghasilkan berita yang bermutu, tepat dan pantas.
“ ICT Memudahkan perkongsian maklumat dengan lebih berkesan, pastikan proses “ komunikasi yang lebih efektif 96 Annual Report 2019 INFORMATION & COMMUNICATION TECHNOLOGY DIVISION (ICT) 2019 BERNAMA has been given approval and budget for the implementation of Newsroom Media Convergence System (BNMCS).

This is to enable the integration of digital materials from all BERNAMA news sources and services through a centralized command center before distributing them to various BERNAMA distribution channels.
This is also in line with the new technology paradigm The integrated BNMCS system will enable field journalists to provide lively commentary on all official BERNAMA news channels (Wires, Portal, IPTV / TV, Print Media, Radio and Social Media).

The system is expected to be used in the 3rd quarter of 2020.

The ICT Division has helped facilitate the Editorial headquarters using the video conferencing system with bureau offices is one of the since August 2019.
This enhancements information sharing more efficiently, ensure a more effective communication process and ensure the bureau’s editorial operations always meet the editorial requirements of the headquarters.

facilitate to ini Sistem BNMCS bersepadu akan membolehkan wartawan yang beroperasi di medan dapat memberi ulasan yang selari terus ke semua saluran rasmi berita BERNAMA (Wires, Portal, IPTV/TV, Media Cetak, Radio dan Media Sosial).

Sistem ini dijangka akan mula digunakan pada suku ke-3 tahun 2020.
Bahagian ICT telah membantu memudahcara pihak Editorial ibu pejabat menggunakan sistem sidang video dengan pejabat-pejabat biro bermula Ogos 2019.

Ini merupakan antara salah-satu penambah-baikan bagi memudahkan perkongsian maklumat dengan lebih berkesan, pastikan proses komunikasi yang lebih efektif dan memastikan operasi editorial biro senantiasa memenuhi keperluan editorial ibu pejabat.
Annual Report 2019 97 Bahagian ICT juga telah bekerjasama dengan pihak MYNIC dan SKMM bagi memastikan tindakan keras diambil terhadap pihak-pihak yang sengaja mewujudkan laman web palsu menyerupai portal BERNAMA.COM dan juga akaun twitter palsu menyerupai akaun twitter BERNAMA.

The ICT Division has also cooperated with MYNIC and MCMC to ensure that action intentionally is taken against those who created fake websites similar to BERNAMA.
COM’s portal and also fake twitter accounts resembling BERNAMA’s Twitter account.

ICT Bahagian juga telah mengambil alih penyelarasan Sistem Repositori Dokumen Pengurusan Pusat (DMS) dari Jabatan Komersil.

Ini bagi memastikan semua dokumen-dokumen berkaitan kertas Mesyuarat Pengurusan, Perjanjian Pelanggan, kontrak, pelan susun atur bangunan dan Prosedur Operasi Standard sentiasa dikemaskini dan boleh diakses oleh ahli mesyuarat pengurusan pada bila-bila masa.
The ICT Division has also taken over the the Central Document coordination of Repository System (CDRS) from the Commercial Department.

This ensures that all documents related to the Management Meeting, Customer Agreement, Contracts, Building Plans and Standard Operating Procedures are regularly updated and accessible to members of management meetings at any time.
ICT Bahagian juga telah mengambil alih penyelenggaraan sistem BEST 2.0, BLIS & Newslink5 dari pihak vendor yang telah tamat pada hujung Julai 2019.

Ini bertujuan mengurangkan kos penyelenggaran dan kebergantungan yang penuh kepada pihak vendor.

Bahagian ICT juga telah menyediakan kertas kerja bagi menaiktaraf backbone rangkaian di BERNAMA menggunakan fiber optik.

Backbone ini akan melibatkan semua tingkat di Wisma BERNAMA.
Dengan adanya backbone rangkaian yang berkelajuan tinggi ini akan membantu capaian dan penyaluran perkhidmatan BERNAMA lebih pantas dan efektif.

Bahagian ICT juga telah mengambil bahagian di dalam beberapa sesi lawatan sambil belajar ke agensi-agensi berita di dalam dan di luar negara (Singapura).

Objektif lawatan adalah untuk menimba pengetahuan dan pengalaman tersebut berkaitan kejayaan agensi-agensi mereka di dalam penguasaan teknologi media digital.
The ICT Division has also taken over the maintenance of the BEST 2.0, BLIS & Newslink5 systems from the vendor at the end of July 2019.

This is aimed at reducing the cost of maintenance and full reliance on the vendor.

The ICT Division has also provided a paper to upgrade the network backbone in BERNAMA using fiber optics.

This backbone will cover all levels at BERNAMA Wisma.
The availability of this high-speed network backbone will help make access and delivery of BERNAMA services faster and more effective The ICT Division has also participated in several sessions of study visits to local and foreign news agencies (Singapore).

The purpose of the visit was to gain knowledge and experience of these agencies about their success in digital media technology.
Agensi-agensi yang dilawati adalah: The visited agencies are: • Kumpulan Media Prima (19 Februari 2019) • Astro Awani (14 Mei 2019) • Channel News Asia, Singapura (28 Mac • Media Prima Group (19 February 2019) • Astro Awani (14 Mei 2019) • Channel News Asia Singapura (28 March 2019) 2019) • Singapore Press Agency (29 Mac 2019) • Singapore Press Agency (29 March 2019) 98 Annual Report 2019 Bahagian ICT sedang membangunkan secara dalaman Tool dashboard pengumpulan data ini maklumat produksi berita editorial.
Tool akan dapat membantu petugas-petugas editorial untuk menghasilkan laporan analitik penghasilan berita semasa BERNAMA.

news The ICT division is developing an in-house editorial information dashboard.

This tool will assist the Editorial staff to generate BERNAMA’s current news production analytics.
production Pembangunan tool ini melibatkan tiga fasa pembangunan aplikasi: The development of this tool involves three phases of application development: • Dashboard Pengeluaran Penerbitan Berita • Real-time In-house News Production secara tepat masa.

Dashboard.

• Sistem Skor Tajuk berita dan Kandungan • News Headline and News Content Score Berita.

System.
System.

• Sistem pengumpulan Impak berita-berita • BERNAMA News Impact gathering Tool BERNAMA Fasa pertama telah sedia diuji dan akses pengguna telah diberikan kepada petugas editorial di bahagian Strategi, kumpulan analisa dan MMD.

The first phase is ready to be tested and the user access has been given to the Editorial staff at the Strategy, Analytical and MMD sections.
Bahagian ICT mengadakan kursus khas Data Analytic bagi kumpulan Researcher, Pembantu Tadbir, Editor dan Penyunting pada 25 Oktober 2019.

Kursus ini telah dihadiri oleh 11 peserta dan melibatkan dua (2) sesi latihan.

Fokus latihan adalah untuk memberi pendedahan asas berkaitan data dan analitik kepada bahagian Editorial.

The ICT Division held a special Data Analytic for Researchers, Administrative course Assistants, Editors and Subs groups on October 25, 2019.
The course was attended by 11 participants and involved two (2) training sessions.

The focus of the training is to provide basic exposure to data and analytics to the Editorial Division.

Dua (2) auditor dari SIRIM telah menjalankan Audit Pemantauan Sistem Pengurusan Keselamatan Maklumat pada 11 dan 12 Julai 2019.

BERNAMA telah berjaya memastikan tiada Laporan Ketakakuran diterima.
Two (2) auditors from SIRIM conducted Surveillance Audit of the Information Security Management System (ISMS) on 11 and 12 July 2019.

BERNAMA successfully ensured no NonConformity Report received.

Petugas ICT telah turut serta membantu: a) melakukan kerja-kerja teknikal semasa permindahan pejabat biro Terengganu ke lokasi baru di Jalan Sultan Sulaiman.
membantu memindah dan memasang b) secara sementara 47 komputer di bilik Kuarantin BERNAMA di Tingkat 12 sempena Belanjawan 2020. c) memastikan talian MyGovNet di pejabat biro Negeri Sembilan berfungsi dengan baik sepanjang musim Pilihanraya Kecil Rantau daripada 29 Mac – 30 April 2019 d) memastikan talian MyGovNet di pejabat biro Sandakan berfungsi dengan baik sepanjang musim Pilihanraya Kecil Sandakan daripada 27 April – 13 Mei 2019 The ICT staff participated in: a) perform technical work during the relocation of the Terengganu bureau office to a new location on Jalan Sultan Sulaiman.
help move and temporarily install 47 b) computers in BERNAMA’s Quarantine Room on the 12th Floor in conjunction with Budget 2020. c) ensure that the MyGovNet line at the Negeri Sembilan bureau is functioning well during the Rantau By-election from March 29 - April 30, 2019 line at d) the Sandakan bureau is functioning well throughout the Sandakan By-election from April 27 - May 13, 2019 ensure that the MyGovNet Annual Report 2019 99 UNIT AUDIT DALAM & PENGURUSAN KUALITI Internal Audit & Quality Management 100 Annual Report 2019 Annual Report 2019 101 SISTEM PENGURUSAN MANAGEMENT SYSTEM Sistem pengurusan telah membantu BERNAMA dalam menjayakan visi, misi dan objektifnya.
Penambahbaikan terhadap sistem pengurusan menjadi faktor utama dan pemangkin dalam penghasilan berita dan imejan yang berkualiti berterusan system has helped The management BERNAMA to achieve its vision, mission and objectives.

The continual improvement of the management system has been the key factor and catalyst in the production of quality news and images.
Audit Pemantauan dan Pematuhan oleh Pasukan Audit Dalam Surveillance and compliance audit by Internal Audit Team Pengauditan adalah asas kepada standard sistem pengurusan.

Ia adalah wadah untuk mewujudkan pematuhan dan mengesahkan keberkesanan sistem itu, Pasukan Audit Dalam telah menjalankan audit pemantauan dan pematuhan berkala sepanjang tahun.Tiada ketidakpatuhan dikenalpasti pada sesi audit tersebut.

tersebut.

Untuk Auditing is fundamental to the management system standard.
It is the platform to establish compliance and verify the effectiveness of the system.

Thus, the internal audit team has conducted compliance and surveillance audit as schedule throughout the year.

There were no non-conformance identified during the said task.

Audit Pemantauan oleh Lloyd’s Register Quality Assurance (LRQA) Surveillance and compliance audit by Lloyd’s Register Quality Assurance (LRQA) Pasukan audit dari LRQA telah menjalankan audit pemantauan pada Januari 2019 dan Ogos 2019.
Tiada ketidakakuran bersifat ‘Minor’ ‘Major’ ditemui semasa sesi tersebut atau dilaksanakan.

team has LRQA assssor’s conducted surveillance in the months of January 2019 and August 2019 respectively.

There was no major and minor non-conformances identified during the said assessments.

Petunjuk – Petunjuk Prestasi Utama Key Performance Indicator (KPI) Pada 2019, skor pencapaian KPI turun 7 mata kepada 83 berbanding 90 KPI (OT) yang direkodkan dalam tahun 2018.
Skor pencapaian di bawah sasaran pula menunjukkan kenaikan 5 mata kepada 19 berbanding 14 yang direkodkan pada 2018.

Pada keseluruhannya, skor pencapaian menunjukkan aliran menurun sedikit untuk kategori OT semenjak 2015.

Manakala kategori BT menunjukkan aliran sedikit menaik dalam tempoh 2015 hingga 2019.

In 2019, the achievement score for OT category down by 7 points to 83 compared to 90 numbers of KPI on target (OT) recorded in 2018.
On BT category shows 5 points up to 19 compared to 14 numbers of KPI below Target (BT) in 2018.

Overall, the achievement score shows the flow slightly decreases for the OT category since 2015.

Whilst, the BT category shows the flow is slightly up for the period of 2015 – 2019. .
102 Annual Report 2019 90 80 70 60 50 40 30 20 10 Graf Bar menunjukkan prestasi KPI untuk tempoh 2015 hingga 2019 This bar chart shows KPI performance for the period of 2015 – 2019 PRESTASI KPI 2015 - 2019 KPI PERFORMANCE 2016-2019 82 81 89 90 83 22 16 16 14 19 2015 2016 2017 2018 2019 BELOW TARGET ON TARGET Prestasi KPI Januari -Disember 2019 KPI Performance January - December 2019 19% Below Target 81% On Target BELOW TARGET ON TARGET Annual Report 2019 103 Penilaian dan Pengurusan Risiko Risk Assessment and Management Penilaian dan pengurusan risiko BERNAMA adalah proses berterusan dalam menganalisa dan menguruskan semua peluang dan ancaman yang dihadapi oleh BERNAMA Risk assessment and management at BERNAMA is a continuous process of analysing and managing all the opportunities and threats face by BERNAMA.
Tujuan penilaian dan pengurusan risiko adalah untuk memastikan BERNAMA mampu segala melaksanakan strateginya dan mencapai sasarannya dalam jangka pendek dan juga dalam jangka masa panjang berkesan secara The purpose of risk assessment and management is to ensure that BERNAMA is able to effectively execute its strategies and to reach its targets in the short term as well as over the long run.
Struktur proses pengurusan risiko BERNAMA merupakan komponen pencegahan dan perlindungan yang digunakan bukan sahaja untuk melindungi dari ancaman tetapi juga untuk mengubah sebahagian dari risiko menjadi peluang BERNAMA’s structured risk management process is a components of protective and preventive that are used not only to protect it against threats, but also to turn some of the risk into opportunities.

BERNAMA berterusan memperkasakan pelaporan risikonya semasa 2019.
Untuk itu, laporan penilaian dan pengurusan risiko telah berjaya dibentangkan oleh Ketua jabatan pada setiap empat bulan.

to strengthen BERNAMA continued its risk reporting during 2019.

Thus, The risk assessment and management report was successfully tabled by the head of department in every four months.

Audit Dalam .Internal Audit Sepanjang tahun 2019, Bahagian Audit Dalam & QMS memberi tumpuan kepada pengauditan perkara yang melibatkan operasi BERNAMA.
Selain daripada pengauditan yang telah dirancang pada awal tahun, Audit Dalam juga telah menjalankan beberapa sesi audit khas bagi memenuhi keperluan semasa.

Throughout 2019, Internal Audit & QMS Division focuses on auditing matters that related to BERNAMA’s operation.

Apart from conducting audit based on initial yearly audit plan, Internal Audit Unit has also conducted several sessions of special audit to satisfy current needs.
2019 merupakan tahun di mana Jawatankuasa Anti Rasuah diperkenalkan di setiap Agensi dan Kementerian.

Jawatankuasa Anti Rasuah ditubuhkan untuk menggantikan Jawatankuasa Integriti dan Tadbir Urus yang ditubuhkan pada tahun-tahun sebelumnya.

Jawatankuasa Anti Rasuah ini berperanan sebagai medium perantaraan bagi melaporkan perkara-perkara yang membabitkan rasuah atau salahlaku petugas, di antara pihak Agensi dan Pihak Kementerian.
2019 was the year where Anti-Corruption Committee was introduced in each Agencies and Ministries.

The Anti-Corruption Committee is formed to replace Integrity and Governance Committee which was formed in the previous years.

The Anti-Corruption Committee acts as a medium of communication between Agencies and Ministries to report any issues that related to corruption or wrongdoings of employees.

104 Annual Report 2019 tahun 2019.


Jawatankuasa Audit telah bersidang sekali pada Jawatankuasa Audit memainkan peranan berdasarkan kepada Terma Rujukan yang ditetapkan bagi meneliti dan membincangkan penemuan audit dan tindakan penambahbaikan.

The Audit Committee meets once in the year 2019.

The Committee carried out his duties in accordance with its Terms of Reference to review and discuss audit findings and improvement measures.
Jawatankuasa Audit berperanan menasihati Lembaga Pengelola dalam aktiviti pengauditan berhubung kedudukan kewangan dan polisi- polisi lain yang berkuatkuasa dan memastikan integriti pihak kebebasan audit dalam dan The Audit Committee advice the Board of Governance on auditing activities in relation to the financial position and other policies that are in force and to ensure the independence of the internal audit and management integrity.

pengurusan.
Keahlian Lembaga Jawatankuasa Audit Pengelola BERNAMA bagi tahun 2019 adalah seperti berikut: The membership of the BERNAMA Board of Audit Committee for the year 2019 is as follows: Puan Natrah Mohd Zahari (Pengerusi) Ketua Seksyen Bahagian Saraan dan Pengurusan Kementerian Kewangan Malaysia Encik Shakib Ahmad Shakir (Ahli) Timbalan Ketua Setiausaha (Dasar) Kementerian Komunikasi dan Multimedia Malaysia Prof. Dr. Azizul Halim Yahya (Ahli) Dekan Fakulti Komunikasi dan Pengajian Media Universiti Teknologi Mara Datuk Pook Ah Lek (Ahli) Ketua Pengarang Sin Chew Daily Puan Phyllis Wong Yang Yong (Ahli) Ketua Pengarang Borneo Post Puan Natrah Mohd Zahari (Chairman) Section Head Remuneration Policy and Management Division Ministry of Finance Encik Shakib Ahmad Shakir (Member) Deputy Secretary General Ministry of Communications and Multimedia Malaysia Prof. Dr. Azizul Halim Yahya (Member) Dean Faculty of Communication and Media Studies MARA University of Technology Datuk Pook Ah Lek (Member) Editor-in-Chief Sin Chew Daily Puan Phyllis Wong Yang Yong (Member) Editor-in-Chief Borneo Post Annual Report 2019 105 JABATAN KEWANGAN & PENTADBIRAN FINANCE & ADMINISTRATION DEPARTMENT 106 Annual Report 2019 Annual Report 2019 107 PRESTASI KEWANGAN FINANCIAL PERFORMANCE Prestasi Kewangan Financial Performance BERNAMA mencatatkan defisit sebanyak RM21.60 juta bagi tahun kewangan berakhir 31 Disember 2019 berbanding defisit sebanyak RM8.79 juta pada tahun 2018.
Ini menunjukkan peningkatan defisit sebanyak RM12.81 juta.

for the BERNAMA recorded a deficit of RM21.60 million financial year ended 31 December 2019 compared to defisit of RM8.79 million in 2018.

This shows a deficit increase of RM12.81 million.

Prestasi aliran tunai pada tahun 2019 meningkat daripada RM8.97 juta kepada RM18.48 juta.

Cashflow performance in the year 2019 increased from RM8.97 million to RM18.48 million.
Revenue (Pendapatan) 2019 (RM’000) 2018 (RM’000 2017 (RM’000) 2016 (RM’000) 2015 (RM’000) Pendapatan Income 107,761 95,232 99,804 94,787 99,633 Perbelanjaan Expenditure 129,261 103,963 101,284 93,411 88,231 Cukai dan Perbelanjaan Lain Tax and other expenditures (Defisit) Lebihan Pendapatan selepas cukai (Deficit)/ Surplus income after tax 91 61 82 31 15 (21,595) (8,792) (1,562) 1,345 11,387 Pendapatan Financial Performance Pendapatan BERNAMA pada tahun 2019 juta menunjukkan berjumlah RM107.76 juta atau peningkatan sebanyak RM12.53 13.16% berbanding RM95.23 juta yang dicatatkan pada tahun sebelumnya.
The total income of BERNAMA for 2019 was RM107.76 million representing an increase of RM12.53 million or 13.16% compared to RM95.23 million that was recorded in previous year.

Pendapatan utama BERNAMA diperoleh langganan perkhidmatan dan dari yuran sumbangan geran kerajaan.
Bagi tahun 2019, jumlah pendapatan yuran langganan perkhidmatan meningkat kepada RM23.57 juta, iaitu sebanyak RM0.24 juta atau 1.03% daripada RM23.33 juta pada tahun 2018. the service subscription The principal income of BERNAMA is derived from fees and contribution through the government grant.
For year 2019, the total income from service subscription fees increased to RM23.57 million, that is RM0.24 million or 1.03% from RM23.33 million in 2018. telah memberi geran belanja Kerajaan mengurus berjumlah RM74.66 juta untuk tahun 2019 berbanding RM61.67 juta untuk tahun 2018.

The government gave an operational grant of RM74.66 million for the year 2019 compared to RM61.67 million received in 2018.
108 Annual Report 2019 Pendapatan 2019 Income 2019 RM270,972 RM662,013 RM231,485 RM74,656,500 RM23,569,631 RM8,370,178 Geran Mengurus Operation Grant Geran Pembangunan Dilunaskan Amortisation of Development Grant Yuran Perkhidmatan Subscription Fee Pelbagai Terimaan Miscellaneous Receipts Sewa bangunan Rental of Building Pelbagai Perkhidmatan Miscellaneous Services Pendapatan 2018 Income 2018 RM1,469,751 RM282,288 RM187,840 RM23,329,049 RM8,293,040 Geran Mengurus Operation Grant Geran Pembangunan Dilunaskan amortisation of Development Grant Yuran Perkhidmatan Subscription Fee Pelbagai Terimaan Miscellaneous Receipts Sewa bangunan Rental of Building Pelbagai Perkhidmatan Miscellaneous Services RM61,670,000 Annual Report 2019 109 Perbelanjaan Expenditure Perbelanjaan pada tahun 2019 berjumlah juta menunjukkan peningkatan RM129.27 sebanyak RM25.31 24.35% berbanding RM103.96 juta pada tahun 2018.
Peningkatan ketara dalam perbelanjaan disebabkan hapus kira jumlah terhutang daripada syarikat bersekutu iaitu BERNAMA TV Synergy Sdn Bhd sebanyak RM27.38 juta atau juta the 2019 amounted to in Expenditure RM129.27 million showing an increase of RM25.31 million or 24.35% as compared to RM103.96 million in year 2018.

The significant of increase in expenditure was due to write- off the amount due from associate company BERNAMA TV Synergy Sdn Bhd amounted to RM27.38 million.
PERBELANJAAN 2018 & 2019 / EXPENDITURE 2018 & 2019 Susut Nilai Perbelanjaan Lain Hapuskira Hutang Peruntukan Hutang Ragu Perkhidmatan Iktisas Penyelenggaraan Bekalan & Bahan Sewaan Utiliti Perhubungan Perjalanan Emolumen 0 2018 2019 Juta/Million Petunjuk Kewangan Financial Indicator Nisbah Kecairan adalah positif tetapi menurun berbanding dengan tahun 2018.

Nisbah Keuntungan juga mencatatkan penurunan yang ketara daripada -37.69% kepada -91.62% dalam tahun 2019.
Penurunan ini disebabkan hapus kira jumlah terhutang daripada syarikat bersekutu.

The Liquidity Ratio is positive but decrease as compared to 2018.

The Profit Ratio recorded a significant increase from -37.69% to -91.62% in year 2019.

The decrease was due to write-off the amount due from associate company.
110 Annual Report 2019 Nisbah Kecairan Liquidity Ratio 2019 (RM’000) 2018 (RM’000 2017 (RM’000) 2016 (RM’000) 2015 (RM’000) Aset Semasa Current Asset 24,307 42,671 50,183 60,318 62,169 Liabiliti Semasa Current Liabilities 8,376 8,806 9,326 11,289 8,459 Nisbah Ratio 2.90:1 4.85:1 5.38:1 5.34:1 7.35:1 Nisbah Keuntungan Profit Ratio (Defisit)/Lebihan Pendapatan Selepas Cukai (Deficit)/Surplus Income After Tax Pendapatan Yuran Perkhidmatan / Income From Subscription (21,595) (8,792) (1,562) 1,345 11,387 23,570 23,329 23,460 23,694 31,611 Nisbah Ratio (91.62%) (37.69%) (6.66%) 5.68% 36.02% Annual Report 2019 111 PENTADBIRAN ADMINISTRATION BAHAGIAN PENTADBIRAN DAN FASILITI ADMINISTRATION & FACILITY DIVISION Wisma BERNAMA telah berusia lebih 35 tahun.
Namun secara keseluruhannya ia masih berada dalam keadaan yang baik dan berfungsi dengan baik sebagai ibu pejabat satu – satunya Agensi Berita Nasional Malaysia.

Pelbagai usaha atau langkah telah dilaksanakan bagi mengekalkan semua peralatan dan dan memastikan pepasangan dalam bangunan berfungsi dengan baik dan efisien.

Agensi berita yang beroperasi di Wisma BERNAMA adalah Agensi Berita Indonesia (ANTARA), Agensi Berita Vietnam (VNA) , dan Ikatan Setia Kawan Wartawan Malaysia Indonesia (ISWAMI).
Wisma BERNAMA building has been in operation for more than 35 years.

In general, it is still in good condition and currently operated to its’ full potential as headquarter and as the only Malaysian National News Agency.

Several activities have been planned and executed as to ensure the maintenance and services of relevant equipment and overall facilities operated to their utmost performance and efficiency.
Foreign news agencies that are currently operating in Wisma BERNAMA are Indonesia News Agency (ANTARA), Vietnam News Agency (VNA) and Ikatan Setia Kawan Wartawan ( ISWAMI).

tahun 2019 BERNAMA Sehingga telah diluluskan peruntukan sebanyak RM 96 juta bagi melaksanakan beberapa projek pembangunan.

Until 2019, BERNAMA has been approved an allocation budget amounting to RM 96 million to facilitate the development projects.
Penyelenggaraan peralatan dan pepasangan merupakan fokus utama bagi tahun 2019 bagi memastikan tiada gangguan operasi koheren dengan Indeks Prestasi Utama (KPI) BERNAMA.

Malah penyelenggaraan secara berkala juga diberi penekanan bagi memastikan semua pepasangan di dalam bangunan beroperasi dengan efisien.
Sebanyak RM 3 juta telah dibelanjakan pada tahun 2019 bagi pelbagai kategori (Modal dan Operasi) perbelanjaan seperti pecahan berikut : Index The main item for year 2019 was to focus on the maintenance of equipment and facilities as to ensure no disruption to the daily operation which is parallel with the BERNAMA Key Performance (KPI).

Furthermore, scheduled was preventive maintenance adopted as to ensure that all facilities are operated in an utmost efficiency.
From the total expenditure allocated in 2019, RM 3 million has been spent in various categories (investment and operation) as shown in the graph below: 51.5% RM 1,801,205 15.7% RM584,052 16.4% RM 74,631 13.9% RM486,086 Sewa Rental Utiliti Utilities Insurans Insurances Cukai & lesen Tax & licences Penyelenggaraan Maintenance 2.6% RM90,583.18 112 Annual Report 2019 Pejabat – pejabat biro juga kekal secara keseluruhannya berada dalam keadaan yang baik.
Pejabat Miri dan Tawau telah ditutup dan mereka mula beroperasi dari rumah manakala pejabat Labuan telah berpindah ke Kompleks Kementerian Komunikasi dan Multimedia Labuan.

Berikut adalah maklumat berkenaan pejabat biro yang disewa : In general, all bureau offices are in good condition.

BERNAMA has closed offices in Miri and Tawau however the operation still being carried out from home.

Also the Labuan office has been relocated to the Complex of Ministry Communication and Multimedia, Labuan.
Below are the details of the rented bureau offices : JUMLAH SETAHUN/ANNUAL TOTALRM548,052.56 *Based on foreign Exchange Rate 19/02/2020 Jakarta ( Apartment) Jakarta (Pejabat) Singapore (Apartment) Singapore (Pejabat) Labuan Tawau Ipoh Shah Alam Teluk Intan Langkawi Pulau Pinang Terengganu Sandakan Miri Sibu SGD1,440 (RM5,991) SGD12,853,000 (RM3,906) SGD4,000 (RM11,966) SGD4,400 (RM13,162) RM700 RM1,800 RM3,146.80 RM1,980 RM1,000 RM1,700 RM5,000 RM1,100 RM1,000 RM2,000 RM1,200 1/1/2015 1/1/2016 1/1/2017 1/1/2018 1/1/2019 1/1/2020 1/1/2021 1/1/2022 Tempoh Penyewaan/ Rental Period Penyewa Pejabat Biro dan Ibu Pejabat : : The List of Tenant at Bureau Offices and Headquarter : JUMLAH SETAHUN/ANNUAL TOTALRM281,790 Mohamad Ohidul Zalzah Services Angkatan Media Chuping Solar Sdn Bhd TH Hatta Amanah Raya Pro Photo Trading 7 Eleven Edotco (Celcom) Maxix Kantin RM1,500 Kedah RM 650 Koperasi RM1,720 Perlis RM1,000 Perlis RM1,200 Perlis RM1,400 Johor RM550 Johor RM3,300 Indoor Antenna RM2,750 Ruang bumbung ( Wisma Bernama) RM2,800 Digi Telecomunication Ruang bumbung ( Wisma Bernama) RM7,850 1/1/2015 1/1/2016 1/1/2017 1/1/2018 1/1/2019 1/1/2020 1/1/2021 Tempoh Penyewaan/ Rental Period Annual Report 2019 113 PENYATA KEWANGAN FINANCIAL STATEMENT 114 Annual Report 2019 Annual Report 2019 115 116 Annual Report 2019 Annual Report 2019 117 118 Annual Report 2019 Annual Report 2019 119 120 Annual Report 2019 Annual Report 2019 121 122 Annual Report 2019 Annual Report 2019 123 124 Annual Report 2019 Annual Report 2019 125 126 Annual
 Report 2019 Annual Report 2019 127 128 Annual Report 2019 Annual Report 2019 129 130 Annual Report 2019 Annual Report 2019 131 132 Annual Report 2019 Annual Report 2019 133 134 Annual Report 2019 Annual Report 2019 135 136 Annual Report 2019 Annual Report 2019 137 138 Annual Report 2019 Annual Report 2019 139 140 Annual Report 2019 Annual Report 2019 141 142 Annual Report 2019 Annual Report 2019 143 144 Annual Report 2019 Annual Report 2019 145 146 Annual Report 2019 Annual Report 2019 147 148 Annual Report 2019 Annual Report 2019 149 150 Annual Report 2019 Annual Report 2019 151 152 Annual Report 2019 IMBASAN PERISTIWA Recollections Of 2019 Annual Report 2019 153 KUALA LUMPUR, 12 Jan -- Ketua Pegawai Eksekutif (CEO) Pertubuhan Berita Nasional Malaysia (Bernama) Nurini Kassim bersama penghuni tetap Rumah Bakti Darussalam melihat sebahagian sumbangan berbentuk beg, kasut sekolah dan alat tulis pada Majlis Sumbangan Bernama Radio dan Uxera Sdn Bhd.Turut kelihatan Pengerusi Bernama Datuk Seri Azman Ujang, bekas CEO Bernama Datuk Zulkefli Salleh dan CEO Uxera Sdn Bhd, Muniyati Muhamad (kanan).
Bernama menerusi stesen radio, Bernama Radio serta anak syarikatnya Uxera Sdn Bhd turut menyampaikan sumbangan wang tunai kepada pihak pengurusan rumah kebajikan tersebut atas inisiatif tanggungjawab sosial korporat (CSR).

KUALA LUMPUR, Jan 12 – Bernama chief executive officer Nurini Kassim with residents of Rumah Bakti Darussalam as they look at donations in the form of bags, school shoes and stationery provided by Bernama Radio and Uxera Sdn Bhd under a CSR initiative.
At Nurini’s immediate right is Bernama chairman Datuk Seri Azman Ujang and, to his right, former Bernama CEO Datuk Zulkefli Salleh while Uxera CEO Muniyati Muhamad is at far right.

KUALA LUMPUR, 13 April – Presiden Kelab Akhbar Kebangsaan (NPC) Datuk Mokhtar Hussain (lima, kiri) menerima sumbangan daripada Pengarah Urusan Asean Business UBM Asia Group M. Gandhi (lima, kanan) pada Majlis Makan Malam Amal untuk Tabung Kebajikan Wartawan NPC.
KUALA LUMPUR, April 13 -- National Press Club (NPC) president Datuk Mokhtar Hussain (fifth, left) receives a donation from Asean Business UBM Asia Group managing director M Gandhi (fifth, right) at the NPC Charity Dinner for Journalist Welfare Fund.

KUALA LUMPUR, 11 Julai -- Pengerusi Bernama Datuk Seri Azman Ujang (tengah) menerima cenderamata daripada Pengerusi Perbadanan Labuan Datuk Seri Amir Hussien ketika menerima kunjungan di Wisma Bernama.
Turut kelihatan Pemangku Ketua Pengarang Bernama Datuk Mokhtar Hussain (kanan).

KUALA LUMPUR, July 11 – Labuan Corporation chairman Datuk Seri Amir Hussien (left) hands over a souvenir to Bernama chairman Datuk Seri Azman Ujang during a visit to Wisma Bernama.

At right is Bernama acting editor-in-chief Datuk Mokhtar Hussain.
KUALA LUMPUR, 25 Julai -- Ketua Setiausaha Kementerian Komunikasi dan Multimedia Datuk Suriani Ahmad (dua, kiri) menerima cenderahati daripada Pengerusi Pertubuhan Berita Nasional (BERNAMA) Datuk Seri Azman Ujang (dua, kanan) ketika membuat lawatan kerja ke Wisma Bernama.

Turut sama Ketua Pegawai Eksekutif Pertubuhan Berita Nasional Malaysia (BERNAMA) Nurini Kassim (kiri) dan Pemangku Ketua Pengarang (BERNAMA) Datuk Mokhtar Hussain.
KUALA LUMPUR, July 25 – Bernama chairman Datuk Seri Azman Ujang (second, left) hands over a souvenir to Communications and Multimedia Ministry secretary-general Datuk Suriani Ahmad during her visit to Wisma Bernama.

At left is Bernama chief executive officer Nurini Kassim and at right, Bernama acting editor-in-chief Datuk Mokhtar Hussain.
154 Annual Report 2019 KUALA LUMPUR, 12 Jan -- Ketua Pegawai Eksekutif (CEO) Pertubuhan Berita Nasional Malaysia (Bernama) Nurini Kassim bersama penghuni tetap Rumah Bakti Darussalam melihat sebahagian sumbangan berbentuk beg, kasut sekolah dan alat tulis pada Majlis Sumbangan Bernama Radio dan Uxera Sdn Bhd.Turut kelihatan Pengerusi Bernama Datuk Seri Azman Ujang, bekas CEO Bernama Datuk Zulkefli Salleh dan CEO Uxera Sdn Bhd, Muniyati Muhamad (kanan).
Bernama menerusi stesen radio, Bernama Radio serta anak syarikatnya Uxera Sdn Bhd turut menyampaikan sumbangan wang tunai kepada pihak pengurusan rumah kebajikan tersebut atas inisiatif tanggungjawab sosial korporat (CSR).

KUALA LUMPUR, Jan 12 – Bernama chief executive officer Nurini Kassim with residents of Rumah Bakti Darussalam as they look at donations in the form of bags, school shoes and stationery provided by Bernama Radio and Uxera Sdn Bhd under a CSR initiative.
At Nurini’s immediate right is Bernama chairman Datuk Seri Azman Ujang and, to his right, former Bernama CEO Datuk Zulkefli Salleh while Uxera CEO Muniyati Muhamad is at far right.

KUALA LUMPUR, 17 Jan -- Majlis Pelancaran Program Property Hot Seat persembahan melalui Bernama TV oleh Sunsuria, di Tingkat 10 Wisma Bernama bersama Pengerusi Bernama Datuk Seri Azman Ujang (dua, kanan) dan Ketua Pengarang Bernama Datuk Zakaria Abdul Wahab (dua, kiri).
KUALA LUMPUR, Jan 17 – Launch of the Property Hot Seat Programme presented over Bernama TV by Sunsuria, at 10th floor Wisma Bernama with Bernama chairman Datuk Seri Azman Ujang (second, right) and Bernama editor-in-chief Datuk Zakaria Abdul Wahab (second, left).

KUALA LUMPUR, 9 Mei -- Duta Emiriah Arab Bersatu (UAE) ke Malaysia Khalid Ghanim Mohammad Al-Ghaith bergambar bersama Pengurusan Tertinggi Bernama ketika Majlis Iftar bersama pengamal media di Residensi Kedutaan UAE.
Turut hadir Pengerusi Bernama Datuk Seri Azman Ujang (duduk, kiri), Ketua Pengarang Bernama Datuk Zakaria Abdul Wahab (duduk, kanan) dan Timbalan Ketua Pengarang Perkhidmatan Berita Dalam Negeri Datuk Mokhtar Hussain (berdiri, kiri).

KUALA LUMPUR, May 9 – United Arab Emirates (UAE) Ambassador Khalid Ghanim Mohammad Al-Ghaith (seated, centre) with some members of Bernama’s senior management at a breaking-of-fast event with media practitioners at the envoy’s residence.
Bernama chairman Datuk Seri Azman Ujang (seated, left), Bernama editor-in-chief Datuk Zakaria Abdul Wahab (seated, right) and Bernama deputy editor-in-chief (domestic news service) Datuk Mokhtar Hussain (standing, left) also attended the event.
KUALA LUMPUR, 24 Julai -- Yang di-Pertuan Agong Al-Sultan Abdullah Ri’ayatuddin Al-Mustafa Billah Shah (empat, kiri) berkenan bergambar bersama Pemangku Ketua Pengarang, Pertubuhan Berita Nasional Malaysia (Bernama) Datuk Mokhtar Hussain (tiga,kiri) dan Timbalan Ketua Pengarang Perkhidmatan Berita Antarabangsa (Bernama) Ahmad Fuad Yahya (kanan) selepas sesi temuramah khas bersama baginda di Istana Negara.Turut hadir, Editor Eksekutif Meja Berita Am, Perkhidmatan Berita Dalam Negeri (Bernama) Roslan Ariffin (kiri).
KUALA LUMPUR, July 24 -- Yang di-Pertuan Agong Al-Sultan Abdullah Ri’ayatuddin Al-Mustafa Billah Shah (fourth, left) with editors after a special media interview at Istana Negara.

Bernama was represented by acting editor-in-chief Datuk Mokhtar Hussain (third, left), deputy editor-in-chief (international news service) Ahmad Fuad Yahya (right) and executive editor (general news service) Roslan Ariffin (left).
MELAKA, 3 Ogos -- Ketua Setiausaha Kementerian Komunikasi dan Multimedia (KKMM) Datuk Suriani Ahmad (kiri) tertarik melihat gambar sekumpulan kanak- kanak berpakaian Jalur Gemilang ketika melawat gerai Pertubuhan Berita Nasional Malaysia (Bernama) pada Pelancaran Bulan Kebangsaan dan Kibar Jalur Gemilang 2019 di Dataran Pahlawan.Turut kelihatan, Ketua Pegawai Eksekutif Bernama Nurini Kassim (kanan).
MELAKA, Aug 31 – Communications and Multimedia Ministry secretary-general Datuk Suriani Ahmad is drawn to a photograph of children attired in the Jalur Gemilang at a Bernama booth at the launch of the National Month and Fly Jalur Gemilang 2019 Exhibition at Dataran Pahlawan.Beside her is Bernama chief executive officer Nurini Kassim.
Annual Report 2019 155 CYBERJAYA, 25 Ogos -- Ketua Setiausaha Kementerian Komunikasi dan Multimedia Datuk Suriani Ahmad bersama Pengerusi Suruhanjaya Komunikasi dan Multimedia Malaysia Al-Ishsal Ishak menyertai kayuhan ‘Merdeka Fun Ride’ bersama lebih 150 peserta.
CYBERJAYA, Aug 25 – Communications and Multimedia Ministry secretary-general Datuk Suriani Ahmad (foreground, left) and Malaysian Communications and Multimedia Commission (MCMC) chairman Al-Ishsal Ishak (foreground, right) participate in the Merdeka Fun Ride along with over 150 people.
KUALA LUMPUR, 17 Sept -- Ahli Parlimen Setiawangsa Nik Nazmi Nik Ahmad menyerahkan Sijil Malaysia Book of Records (MBOR) kepada Ketua Pengarang Pertubuhan Berita Nasional Malaysia (Bernama) Datuk Mokhtar Hussain (tiga, kiri) selepas agensi berita itu berjaya mencatatkan rekod dalam Malaysia Book of Records (MBOR) bagi ‘Siaran Langsung Kebangsaan Pelbagai Bahasa Tanpa Henti Paling Lama’ selama 25 jam bermula 7 pagi 16 Sept di Wisma Bernama.
Siaran langsung tanpa henti sehingga 9 pagi ini itu menyajikan informasi berguna bersempena Hari Malaysia dengan menyiarkan pelbagai rancangan interaktif dan bual bicara dalam empat bahasa menerusi semua saluran Bernama iaitu Bernama News Channel (BNC), Bernama Radio, Bernama.com serta semua platform media sosial agensi berita itu.
Turut menyaksikan Pengarah Solusi Pemasaran MBOR Jwan Heah (tengah).Hadir sama Ketua Pegawai Operasi Bernama Radio Azlan Idris (dua, kiri), Pengurus Kanan Kewangan dan Akaun Sharifah Zaini Syed Zain (kiri) dan Ketua Pegawai Operasi Bernama News Channel Hakimi Zuffrida Mohd Zain (kanan).
KUALA LUMPUR, Sept 17 – Setiawangsa MP Nik Nazmi Nik Ahmad (second, right) hands over a Malaysia Book of Records certificate to Bernama editor-in-chief Datuk Mokhtar Hussain after Bernama set a record in the MBOR for the ‘Longest Non-Stop Live National Telecast in Various Languages’ over 25 hours from 7 am on Sept 16 at Wisma Bernama.
Looking on are MBOR marketing solutions director Jwan Heah (centre), Bernama Radio chief operating officer Azlan Idris (second, left), Bernama News Channel (BNC) chief operating officer Hakimi Zuffrida Mohd Zain (right) and Bernama senior manager (finance & accounts) Sharifah Zaini Syed Zain (left).
The non-stop live event up to 9 am on Sept 17 featured useful information in conjunction with the Malaysia Day broadcast via various interactive programmes and talk shows in four languages on all Bernama platforms, namely BNC, Bernama Radio, Bernama.com and social media networks.
PUTRAJAYA, 5 Okt -- Ketua Setiausaha Kementerian Komunikasi dan Multimedia, Datuk Suriani Ahmad (kiri) melawat ruangan pameran agensi-agensi di bawah Kementerian Komunikasi dan Multimedia sempena Hari Terbuka Kementerian Komunikasi dan Multimedia.

Buat julung kalinya Karnival dan Hari Terbuka Putrajaya diadakan serentak bagi mengukuhkan integrasi Perbadanan Putrajaya (PPJ) bersama komuniti serta memberi peluang kepada semua kementerian menawarkan perkhidmatan kepada rakyat.
Bagi memeriahkan karnival ini, sebanyak 37 acara menarik ditawarkan manakala sebanyak 23 kementerian dan 101 agensi kerajaan menawarkan lebih 200 perkhidmatan secara bersemuka dan terbuka yang diadakan selama sehari sahaja bermula jam 9 pagi sehingga 9 malam.
5 Oktober 2019 PUTRAJAYA, 5 Okt -- Ketua Setiausaha Kementerian Komunikasi dan Multimedia, Datuk Suriani Ahmad (kiri) melawat ruangan pameran agensi-agensi di bawah Kementerian Komunikasi dan Multimedia sempena Hari Terbuka Kementerian Komunikasi dan Multimedia.

Buat julung kalinya Karnival dan Hari Terbuka Putrajaya diadakan serentak bagi mengukuhkan integrasi Perbadanan Putrajaya (PPJ) bersama komuniti serta memberi peluang kepada semua kementerian menawarkan perkhidmatan kepada rakyat.
Bagi memeriahkan karnival ini, sebanyak 37 acara menarik ditawarkan manakala sebanyak 23 kementerian dan 101 agensi kerajaan menawarkan lebih 200 perkhidmatan secara bersemuka dan terbuka yang diadakan selama sehari sahaja bermula jam 9 pagi sehingga 9 malam.

PUTRAJAYA, Oct 5 – Communications and Multimedia Ministry secretary-general Datuk Suriani Ahmad (left) toured an exhibition put up by the ministry’s agencies in conjunction with the ministry’s Open Day.
It coincided with the Putrajaya Carnival and Open Day aimed at strengthening Putrajaya Corporation’s integration with the community and to give an opportunity for all ministries to offer their services to the people.

Thirty-seven events were organised in conjunction with the carnival while 23 ministries and 101 agencies offered over 200 services face-to-face from 9 am to 9 pm.
PUTRAJAYA, Oct 5 – Communications and Multimedia Ministry secretary-general Datuk Suriani Ahmad (left) toured an exhibition put up by the ministry’s agencies in conjunction with the ministry’s Open Day.

It coincided with the Putrajaya Carnival and Open Day aimed at strengthening Putrajaya Corporation’s integration with the community and to give an opportunity for all ministries to offer their services to the people.
Thirty-seven events were organised in conjunction with the carnival while 23 ministries and 101 agencies offered over 200 services face-to-face from 9 am to 9 pm.

PUTRAJAYA, 5 Okt -- Ketua Setiausaha Kementerian Komunikasi dan Multimedia, Datuk Suriani Ahmad cuba menggunakan kamera pada pameran agensi- agensi di bawah Kementerian Komunikasi dan Multimedia bersempena Hari Terbuka Kementerian Komunikasi dan Multimedia.
PUTRAJAYA, Oct 5 – Communications and Multimedia Ministry secretary-general Datuk Suriani Ahmad tries her hand at operating a camera during a tour of an exhibition in conjunction with the Open Day of the ministry.
156 Annual Report 2019 KUANTAN, 14 Sept -- Yang di-Pertuan Agong Al-Sultan Abdullah Ri’ayatuddin Al-Mustafa Billah Shah (dua, kanan) berkenan disembah maklum lokasi penemuan mayat suami isteri warga emas mangsa kebakaran oleh Pengarah Jabatan Bomba dan Penyelamat Malaysia (JBPM) Pahang Nor Hisham Mohamad (kiri) semasa baginda berkenan mencemar duli melawat lokasi kebakaran di Pekan Sungai Lembing.
Baginda dan Raja Permaisuri Agong Tunku Hajah Azizah Aminah Maimunah Iskandariah sebelum itu berkenan menziarah dan mengurniakan sumbangan kepada mangsa kebakaran yang terdiri daripada 29 keluarga di Dewan Sekolah Jenis Kebangsaan (C) Sungai Lembing.

Pada kejadian 1.30 pagi 31 Ogos lalu sebanyak 32 premis bangunan di Sungai Lembing terdiri daripada 20 kedai dua tingkat, 11 unit rumah setingkat dan sebuah perpustakaan terbakar.
KUANTAN, Sept 14 -- Yang di-Pertuan Agong Al-Sultan Abdullah Ri’ayatuddin Al-Mustafa Billah Shah is briefed by Pahang Fire & Rescue Department director Nor Hisham Mohamad (left) at the site where the bodies of an elderly couple were found following a fire in Sungai Lembing town.
Al-Sultan Abdullah and Raja Permaisuri Agong Tunku Hajah Azizah Aminah Maimunah Iskandariah had earlier handed over donations to 29 fire-victim families at the Sekolah Jenis Kebangsaan (C) Sungai Lembing hall.The fire, at 1.30 am on Aug 31, razed 20 double-storey shophouses, 11 single- storey houses and a library.
KUALA LUMPUR, 17 Sept -- Ahli Parlimen Setiawangsa Nik Nazmi Nik Ahmad menyerahkan Sijil Malaysia Book of Records (MBOR) kepada Ketua Pengarang Pertubuhan Berita Nasional Malaysia (Bernama) Datuk Mokhtar Hussain (tiga, kiri) selepas agensi berita itu berjaya mencatatkan rekod dalam Malaysia Book of Records (MBOR) bagi ‘Siaran Langsung Kebangsaan Pelbagai Bahasa Tanpa Henti Paling Lama’ selama 25 jam bermula 7 pagi 16 Sept di Wisma Bernama.
Siaran langsung tanpa henti sehingga 9 pagi ini itu menyajikan informasi berguna bersempena Hari Malaysia dengan menyiarkan pelbagai rancangan interaktif dan bual bicara dalam empat bahasa menerusi semua saluran Bernama iaitu Bernama News Channel (BNC), Bernama Radio, Bernama.com serta semua platform media sosial agensi berita itu.
Turut menyaksikan Pengarah Solusi Pemasaran MBOR Jwan Heah (tengah).Hadir sama Ketua Pegawai Operasi Bernama Radio Azlan Idris (dua, kiri), Pengurus Kanan Kewangan dan Akaun Sharifah Zaini Syed Zain (kiri) dan Ketua Pegawai Operasi Bernama News Channel Hakimi Zuffrida Mohd Zain (kanan).
KUALA LUMPUR, Sept 17 – Setiawangsa MP Nik Nazmi Nik Ahmad (second, right) hands over a Malaysia Book of Records certificate to Bernama editor-in-chief Datuk Mokhtar Hussain after Bernama set a record in the MBOR for the ‘Longest Non-Stop Live National Telecast in Various Languages’ over 25 hours from 7 am on Sept 16 at Wisma Bernama.
Looking on are MBOR marketing solutions director Jwan Heah (centre), Bernama Radio chief operating officer Azlan Idris (second, left), Bernama News Channel (BNC) chief operating officer Hakimi Zuffrida Mohd Zain (right) and Bernama senior manager (finance & accounts) Sharifah Zaini Syed Zain (left).
The non-stop live event up to 9 am on Sept 17 featured useful information in conjunction with the Malaysia Day broadcast via various interactive programmes and talk shows in four languages on all Bernama platforms, namely BNC, Bernama Radio, Bernama.com and social media networks.
PUTRAJAYA, 5 Okt -- Ketua Setiausaha Kementerian Komunikasi dan Multimedia, Datuk Suriani Ahmad (kiri) melawat ruangan pameran agensi-agensi di bawah Kementerian Komunikasi dan PUTRAJAYA, 5 Okt -- Ketua Setiausaha Kementerian Komunikasi dan Multimedia, Datuk Suriani Ahmad (kiri) melawat ruangan pameran agensi-agensi di bawah Kementerian Komunikasi dan Multimedia sempena Hari Terbuka Kementerian Komunikasi dan Multimedia.
Buat julung kalinya Karnival dan Hari Terbuka Putrajaya diadakan serentak bagi mengukuhkan integrasi Perbadanan Putrajaya (PPJ) bersama komuniti serta memberi peluang kepada semua kementerian menawarkan perkhidmatan kepada rakyat.

Bagi memeriahkan karnival ini, sebanyak 37 acara menarik ditawarkan manakala sebanyak 23 kementerian dan 101 agensi kerajaan menawarkan lebih 200 perkhidmatan secara bersemuka dan terbuka yang diadakan selama sehari sahaja bermula jam 9 pagi sehingga 9 malam.
Multimedia sempena Hari Terbuka Kementerian Komunikasi dan Multimedia.

kementerian menawarkan perkhidmatan kepada rakyat.


Buat julung kalinya Karnival dan Hari Terbuka Putrajaya diadakan serentak bagi mengukuhkan integrasi Perbadanan Putrajaya (PPJ) bersama komuniti serta memberi peluang kepada semua Bagi memeriahkan karnival ini, sebanyak 37 acara menarik ditawarkan manakala sebanyak 23 kementerian dan 101 agensi kerajaan menawarkan lebih 200 perkhidmatan secara bersemuka dan terbuka yang diadakan selama sehari sahaja bermula jam 9 pagi sehingga 9 malam.
PUTRAJAYA, Oct 5 – Communications and Multimedia Ministry secretary-general Datuk Suriani Ahmad (left) toured an exhibition put up by the ministry’s agencies in conjunction with the ministry’s Open Day.

It coincided with the Putrajaya Carnival and Open Day aimed at strengthening Putrajaya Corporation’s integration with the community and to give an opportunity for all ministries to offer their services to the people.
Thirty-seven events were organised in conjunction with the carnival while 23 ministries and 101 agencies offered over 200 services face-to-face from 9 am to 9 pm.
PUTRAJAYA, Oct 5 – Communications and Multimedia Ministry secretary-general Datuk Suriani Ahmad (left) toured an exhibition put up by the ministry’s agencies in conjunction with the It coincided with the Putrajaya Carnival and Open Day aimed at strengthening Putrajaya Corporation’s integration with the community and to give an opportunity for all ministries to offer their ministry’s Open Day.

services to the people.


Thirty-seven events were organised in conjunction with the carnival while 23 ministries and 101 agencies offered over 200 services face-to-face from 9 am to 9 pm.
KUALA LUMPUR, 30 Okt -- Timbalan Menteri Luar Ukraine Sergiy Kyslytsya (kiri) mengadakan perbincangan bersama Pengerusi Pertubuhan Berita Nasional Malaysia (Bernama) Datuk Seri Azman Ujang (kanan) sempena mengadakan kunjungan di ibu pejabat Bernama sebagai sebahagian daripada lawatan kerja sulungnya ke negara ini, yang bermula Selasa.
Turut sama Ketua Pengarang Bernama Datuk Mokhtar Hussain (dua, kanan), Timbalan Ketua Pengarang (Berita) Abdul Rahman Ahmad (tiga, kanan) dan Timbalan Ketua Pengarang (Perniagaan dan Kewangan) Khairdzir Yunos (empat, kanan).

Delegasi Ukraine itu meluangkan masa selama 45 minit di Bernama, yang turut membabitkan lawatan ke Jabatan Media Digital agensi berita itu.
KUALA LUMPUR, Oct 30 – Ukraine Deputy Foreign Minister Sergiy Kyslytsya (left) led a delegation to the Bernama headquarters as part of his maiden working visit to Malaysia.
The guests toured the editorial departments including the Digital Media Department during the visit to Wisma Bernama.The delegation had a meeting with Bernama senior management members, including chairman Datuk Seri Azman Ujang (right), editor-in-chief Datuk Mokhtar Hussain (second, right), deputy editor-in-chief (news) Abdul Rahman Ahmad (third, right) and deputy editor-in-chief (business & finance) Khairdzir Yunos (fourth, right).
Annual Report 2019 157 ABU DHABI, 29 Nov -- Yang di-Pertuan Agong Al-Sultan Abdullah Ri’ayatuddin Al-Mustafa Billah Shah berkenan beramah mesra bersama Timbalan Perdana Menteri UAE dan Menteri Dalam Negeri Sheikh Saif Bin Zayed Al Nahyan (kanan) di Abu Dhabi, Emiriah Arab Bersatu (UAE).

Seri Paduka berangkat tiba di Abu Dhabi bagi lawatan peribadi.
ABU DHABI, Nov 29 -- Yang di-Pertuan Agong Al-Sultan Abdullah Ri’ayatuddin Al-Mustafa Billah Shah with United Arab Emirates Deputy Prime Minister and Interior Minister Sheikh Saif Bin Zayed Al Nahyan (right).

Al-Sultan Abdullah was on a private visit to Abu Dhabi.
KUALA LUMPUR, 17 Dis – Pengerusi BrandLaureate Tan Sri Rainer Althoff (dua, kanan) telah menyampaikan Brands of the Decade Award Category Integrated Media kepada Ketua Pengarang Bernama Datuk Mokhtar Hussain (dua, kiri) pada Majlis BrandLaureate Brand ICON Leadership Awards 2019.

Di sebelah kanan sekali ialah Presiden Dunia The BrandLaureate Dr KKJohan.
KUALA LUMPUR, Dec 17 – The BrandLaureate chairman Tan Sri Rainer Althoff (second, right) presented Brands of the Decade Award Category Integrated Media to Bernama editor-in-chief Datuk Mokhtar Hussain (second, left) at the BrandLaureate Brand ICON Leadership Awards 2019.

World President of The BrandLaureate Dr KKJohan is at right.
GEORGE TOWN, 21 Dis -- Yang di-Pertuan Agong Al-Sultan Abdullah Ri’ayatuddin Al-Mustafa Billah Shah dan Raja Permaisuri Agong Tunku Hajah Azizah Aminah Maimunah Iskandariah berkenan berpimpin tangan ketika berjalan di atas Langur Way Canopy Walk sempena lawatan ke Bukit Bendera.
GEORGE TOWN, Dec 21 -- Yang di-Pertuan Agong Al-Sultan Abdullah Ri’ayatuddin Al-Mustafa Billah Shah and Raja Permaisuri Agong Tunku Hajah Azizah Aminah Maimunah Iskandariah take a stroll on the Langur Way Canopy Walk during a visit to Penang Hill.
GEORGE TOWN, 22 Dis -- Yang di-Pertuan Agong Al-Sultan Abdullah Ri’ayatuddin Al-Mustafa Billah Shah dan Raja Permaisuri Agong Tunku Hajah Azizah Aminah Maimunah Iskandariah melambai tangan sebelum berangkat pulang dengan pesawat khas di Lapangan Terbang Antarabangsa Pulau Pinang (LTAPP) Bayan Lepas di sini setelah membuat lawatan rasmi tiga hari ke Pulau Pinang.
GEORGE TOWN, Dec 22 -- Yang di-Pertuan Agong Al-Sultan Abdullah Ri’ayatuddin Al-Mustafa Billah Shah and Raja Permaisuri Agong Tunku Hajah Azizah Aminah Maimunah Iskandariah bid farewell after completing a three-day official visit to Penang.

Their Majesties returned to Kuala Lumpur by a special flight from the Penang International Airport at Bayan Lepas.
158 Annual Report 2019 LONDON, 12 Dis -- Yang di-Pertuan Agong Al-Sultan Abdullah Ri’ayatuddin Al-Mustafa Billah Shah dan Raja Permaisuri Agong Tunku Hajah Azizah Aminah Maimunah Iskandariah berangkat pada Majlis Santapan Tengah Hari bersama Ratu Elizabeth II di Istana Buckingham.
LONDON, Dec 12 -- Yang di-Pertuan Agong Al-Sultan Abdullah Ri’ayatuddin Al-Mustafa Billah Shah and Raja Permaisuri Agong Tunku Hajah Azizah Aminah Maimunah Iskandariah attended a luncheon hosted by Queen Elizabeth II at Buckingham Palace.
KUALA LUMPUR, 18 Dis -- Yang di-Pertuan Agong Al-Sultan Abdullah Ri’ayatuddin Al-Mustafa Billah Shah dan Raja Permaisuri Agong Tunku Hajah Azizah Aminah Maimunah Iskandariah bersama Presiden Turki Recep Tayyip Erdogan dan isteri Emine Erdogan di Istana Negara semasa lawatan ke Malaysia.

Erdogan menghadiri Sidang Kemuncak Kuala Lumpur 2019.
KUALA LUMPUR, Dec 18 -- Yang di-Pertuan Agong Al-Sultan Abdullah Ri’ayatuddin Al-Mustafa Billah Shah and Raja Permaisuri Agong Tunku Hajah Azizah Aminah Maimunah Iskandariah with visiting Turkish President Recep Tayyip Erdogan and his wife Emine Erdogan at Istana Negara.

Erdogan attended the Kuala Lumpur Summit (KL Summit) 2019.
GEORGE TOWN, 21 Dis -- Yang di-Pertuan Agong Al-Sultan Abdullah Ri’ayatuddin Al-Mustafa Billah Shah dan Raja Permaisuri Agong Tunku Azizah Aminah Maimunah Iskandariah berangkat menghadiri majlis santapan tengah hari di Restoran Hameediyah, Lebuh Campbell.

GEORGE TOWN, Dec 21 -- Yang di-Pertuan Agong Al-Sultan Abdullah Ri’ayatuddin Al-Mustafa Billah Shah and Raja Permaisuri Agong Tunku Azizah Aminah Maimunah Iskandariah on their way to have lunch at Restoran Hameediyah in Lebuh Campbell.
Annual Report 2019 159 PANDUAN KORPORAT CORPORATE DIRECTORY PERTUBUHAN BERITA NASIONAL MALAYSIA Wisma BERNAMA 28, Jalan BERNAMA, Off Jalan Tun Razak, 50400 KUALA LUMPUR Tel Faks/Fax 603-2698 2332 (Pejabat Ketua Pegawai Eksekutif / Chief Executive Officer’s Office) 603-2698 1102 (Pengarang / Editorial) 603-2693 9933 (Am / General) 603-2691 2521 (Pejabat Pengerusi / Chairman’s Office) 603-2691 3972 (Komunikasi Korporat / Corporate Communications) 603-2692 9466 (Sumber Manusia dan Pentadbiran / Human Resource and Administration) 603-2691 9427 (Kewangan & Akaun / Finance & Accounts) PEJABAT PENGERUSI / CHAIRMAN’S OFFICE Pengerusi / Chairman YB SENATOR DATUK RAS ADIBA RADZI Pegawai Tadbir / Office Administration AZLINDA ZAINUDIN rasadiba@bernama.com azlinda@bernama.com PEJABAT SETIAUSAHA / SECRETARY’S OFFICE Setiausaha / Secretary SHARIFAH ZAINI SYED ZAIN Pegawai Tadbir / Office Administration AZLINDA ZAINUDIN sharifah_zaini@bernama.com azlinda@bernama.com PEJABAT KETUA PEGAWAI EKSEKUTIF / CHIEF EXECUTIVE OFFICER’S OFFICE Ketua Pegawai Eksekutif / Chief Executive Officer DATUK MOKHTAR HUSSAIN mokhtar@bernama.com Setiausaha Pejabat / Office Secretary SHARIFAH MUNIRAH BINTI SYED ABDULLAH smunirah@bernama.com Pengurus Komunikasi Korporat / Corporate Communications Manager ZARINA ROZALI zarinar@bernama.com Juruaudit Dalam / Internal Auditor KHAIRUL ANNUAR BIN ABDUL MAJID annuar@bernama.com Pengurus Kanan Teknologi Maklumat & Komunikasi (TMK) / Senior Manager Information & Communication Technology (ICT) ABD.
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14, Jalan Sri Rahang 1 70100 Seremban Negeri Sembilan Tel : 06-762 4873 Faks : 06-762 5331 Fadzli Bin Ramli editormk@bernama.com Mohd Hisham Bin Abdul Rafar editorns@bernama.com PEJABAT PEWARTA LANGKAWI / LANGKAWI OFFICE CORRESPONDENT No.
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 082-240 426 Faks : 082-259 318 ediotrsk@bernama.com Annual Report 2019 165 BIRO LUAR NEGERI / OVERSEAS BUREAUS PEWARTA LUAR NEGERI / FOREIGN CORRESPONDENT BIRO JAKARTA / JAKARTA BUREAU BIRO SINGAPURA / SINGAPURA BUREAU BIRO BANGKOK/ BANGKOK BUREAU Wisma ANTARA, Lantai 16, Suite 1609 Jalan Merdeka Selatan 17 Jakarta Pusat 10110 Indonesia Tel : 00-6221-385 7626 Faks : 00-6221-384 0970 Mohamad Shukri Ishak shuk72@bernama.com 6 Eu Tong Sen Street The Central #08-06 Singapore 059817 Tel : 02-235 6521 Faks : 02-235 6528 Massita Binti Ahmad massita@bernama.com Tai Ping Towers Condominium, Unit 2237 582 Sukhumvit 63 Klongtua Vattana, Bangkok 10110, Thailand Tel : 006623924017 Faks: 006627116017 Linda Khoo (Khoo Hui Li) 166 Annual Report 2019 Annual Report 2019 167 168 Annual Report 2019