Source document: https://docs-lawep.s3.us-east-2.amazonaws.com/1697812350609.pdf (Fiji)
Strategic Direction VISION “An Enlightened Vanua for a progressive Fiji.” MISSION The Ministry of iTaukei Affairs therefore, strives for the following: • Develop relevant policies, programmes and legislations • Cultivate and coordinate effective and smart partnership with key stakeholders • Conduct focused capacity building initiatives and • Provide for appropriate institutional framework of governance VALUES We will; • Uphold and promote the integrity of iTaukei customs and tradition • Be transparent and accountable in the conduct of our business • Free ourselves from all forms of discrimination • Promote respect within the Ministry • Maintain the highest standards of professional integrity • Deliver efficient and friendly service to all our customers • Ensure a safe and pleasant working environment • Promote and maintain the Ministry as a learning institution Contents Letter to the Minister..........................................1 6.3.1 2013 Summary of Achievements 1.0 Roles and Responsibilities.....................2 6.3.2 Policy Advice 1.1 1.2 1.3 Our Purpose Legislations Responsible Minister 6.3.3 Preservation of Natural and Cultural Heritage 6.3.3.1 Cultural Mapping Programme 2.0 Divisional Responsibilities.......................3-4 6.3.3.2 Documentation and Resources 2.1 2.2 2.3 2.4 2.5 3.0 Corporate Governance Dispute Resolution Preservation of iTaukei Language and Culture Education and Training Policy Advice and Development Linkage of Ministry’s outputs with 6.3.3.3 Verification - Cultural Mapping
 Exercise 6.3.3.4 Special Revival Unit 6.4 iTaukei Affairs Scholarship Unit..................21 6.4.1 2013 Successful New Awardees 6.4.2 2013 Summary Highlights 6.5 iTaukei Lands Appeals Tribunal..........................................23 Government’s targeted outcomes........5 6.5.1 2013 Summary Highlights 3.1 3.2 Targeted Outcomes Ministry’s Outputs 6.6 Corporate Services Division........................24 6.6.1 2013 Summary Highlights 4.0 Organisation Structure.............................6 6.6.2 Human Resources Planning 5.0 5.1 6.0 6.1 Agency Performance..............................7 & Development Summary of Performance 6.6.3 Staff Board Performance Reports by Divisions..........8 6.6.4 Training iTaukei Lands and 6.6.5 Organisational Management : Fisheries Commission...............................8 Asset Management Unit 6.1.1 2013 Summary Highlights 6.1.2 Land Resources & 6.6.5.1 File Movements 6.6.5.2 Fuel and Oil Usage Management Development 6.6.5.3 Productivity Management : 6.1.3 Traditional Leadership 6.1.4 Confirmation of Customary Titles 6.1.5 Dispute Resolutions Service Excellence Awards Audited Accounts for 2013.....................................32 Independent Audit Report..................................35-36 Management Certificate........................................37 6.1.6 Management and Preservation Statements of Receipts of Records and Expenditure......................................................38 6.2 Development Services
 Division.............13 Approriation Statement...........................................39 6.2.1 2013 Summary of Achievements Statement of Losses.................................................40 6.2.2 More Accountable and Notes to and forming part Transparent iTaukei Institutions of the Financial Statements................................41-42 6.3 iTaukei Institute of Language Achievements : Annual Corporate Plan 2013 and Culture..............................................15 Appendix 1.........................................................43-47 Appendix 2.........................................................48-50 Letter to the Minister Rear Admiral (Ret) Josaia Voreqe Bainimarama Hon.
Minister for iTaukei Affairs Government Buildings Suva Dear Sir , I am pleased to submit to you the Ministry of iTaukei Affairs 2013 Annual Report, in accordance with the requirement stipulated under the Financial Management Act 2004.

Subsection 49(1) requires me to submit to you as Minister this Report and to be tabled in the House of Representatives on the Ministry’s activities and achievements during the year.
The Report provides relevant information as required under subsection 49(4)(a) which stipulates; to demonstrate the agency’s performance during the year in terms of its outputs and of its contributions to outcomes.

The Report also includes the Ministry’s Annual Financial Statements required under Section 50 of the Financial Management Act 2004.

In the Report, I also discuss the many Achievements aligned to the targeted Outputs set out in the Ministry’s 2013 Annual Corporate Plan.
The Report has also been prepared in accordance with the requirements for Annual Reports stated under Division 2 – Budget sector agencies.
Yours sincerely, Savenaca Kaunisela Permanent Secretary for iTaukei Affairs Ministry of iTaukei Affairs 2013 Annual Report 1 1.0 Roles and Responsibilities 1.1 Our Purpose Providing the link with other iTaukei Institutions which includes the iTaukei Affairs Board that directly manages the administration and affairs of the fourteen (14) Provincial Offices as stipulated under the iTaukei Affairs Act (Cap 120).
Our core business is to develop, implement and monitor policies and programs for the good governance and well-being of the iTaukei.

1.2 Legislations Our responsibilities are entrenched in the following legislations; • iTaukei Affairs Act (Cap 120) • iTaukei Lands Act (Cap 133) • iTaukei Lands Trust Act (Cap 134) • iTaukei Development Fund Act (Cap 121) • iTaukei Trust Fund Act 2004 1.3 Responsible Minister The Ministry of iTaukei Affairs is responsible to the Hon.
Minister, Rear Admiral (Ret) Josaia Voreqe Bainimarama, who is also the Prime Minister, Minister for Finance, Strategic Planning, National Development and Statistics, Sugar, Lands and Mineral Resources, Information, National Archives and Library Services, and People’s Charter for Change and Progress.
2 Ministry of iTaukei Affairs 2013 Annual Report 2.0 Divisional Responsibilities 2.1 Corporate Governance The Corporate Services Division (CSD) is charged with developing and implementing the Ministry’s key objectives for achieving responsible corporate governance that is well grounded on the Pub- lic Service Code of Conduct.
The Division is also assigned the critical task of prudently managing public resources at the Ministry’s disposal and to ensure statutory compliance with legislations relating to the use and deployment of human, financial and capital resources.

CSD provides for maintenance of secure and reliable information management systems and the safe keeping of official documents.
2.2 Dispute Resolution The Ministry is tasked with the resolution of disputes regarding land ownership, fishing rights and customary chiefly titles.

This role is entrenched in the iTaukei Lands Act (Cap 133); • iTaukei Lands and Fisheries Commission (TLFC) is constituted under the iTaukei Lands Act and the Fisheries Act Cap 158.

The Commission adjudicates on disputes of lands; fishing grounds and customary leadership titles.
TLFC is custodian to various culturally significant registers which are maintained and updated from time to time.

These Registers facilitate the resolution of disputes.

• The iTaukei Lands Appeals Tribunal (TLAT) makes rulings over Appeal cases that challenge the decision of the Commission on land ownership, boundary, fishing rights and customary chiefly titles.
2.3 Preservation of iTaukei Language and Culture In 1974, the iTaukei Institute of Language and Culture (TILC) was established to spearhead the iTaukei Dictionary Project.

In 1986 Cabinet agreed that the Institute be charged with the additional responsibility to deal with the pressing issues concerning the iTaukeis, vis: • the completion of iTaukei Monolingual Dictionary; • the protection and preservation of iTaukei Culture; and • research and documentation of all iTaukei dialects from the 14 Provinces.
In 2007, the Institute published the first Monolingual Dictionary and is working towards the review of the Dictionary.

The Institute conducts research and documents all aspects of iTaukei language and culture and through available mediums of information sharing, it publicizes and raises public awareness and also encourages the preservation of and appreciation for iTaukei cultural values and tradition.
Ministry of iTaukei Affairs 2013 Annual Report 3 2.4 Education and Training The iTaukei Affairs Scholarship Unit (TASU) administered the Scholarship Budget for eligible iTaukei and Rotuman students.

The Unit also provided a Mentoring Programme for counseling and advice to students with the inclusion of other support Services.

The Unit proactively encouraged Higher Education through awareness programs and educational Expos.
The Unit was also tasked with the monitoring of Bond Agreements and was Secretariat to the iTaukei Education Committee.

The Centre for Appropriate Technology and Development (CATD), Nadave is mandated under the CATD By-laws to provide appropriate short and long-term training on leadership, business, financial management, technical skills and vocational courses.
2.5 Policy Advice and Development The Development Division provides policy advice on commercial, economic, social and environment matters that affect the well-being and good governance of the iTaukei community.

The Division engages in consultative forums with Government Agencies, financial institutions, civil society organizations and/or development partners to ensure that the interests of the iTaukei community are considered in key policy issues and programmes that support their overall development.
The Division consults and proactively networks with other iTaukei Institutions to effectively design, implement, monitor and evaluate social development programs/initiatives for the iTaukei.
4 Ministry of iTaukei Affairs 2013 Annual Report 3.0 Linkage of Ministry’s outputs with Government’s targeted outcomes 3.1 Targeted Outcomes Outcome 7: Outcome 8: iTaukei Institutions Leadership Outcome 16: Land Resources Development and Management Outcome 26: Poverty Reduction Outcome 28: Social Justice Outcome 31: Gender Equality and Women in Development Outcome 32: Children and Youth Outcome 34: Environmental Sustainability Outcome 35: Culture and Heritage 3.2 Ministry’s Outputs Output 1: Portfolio Leadership, Policy Advice & Secretariat Support Output 2: Output 3: Output 4: Output 5: Output 6: Output 7: Output 8: Output 9: Output 10: More Accountable & Transparent iTaukei Institutions Equitable iTaukei Development & Responsible Governance Leadership Entrepreneurship Training Programme (CATD) Education & Training – Scholarships Preservation of Natural & Cultural Heritage Cultural Enhancement Programmes Dispute Resolution – iTaukei Land, Village & Fishing Boundaries Land Survey – iTaukei Land, Village & Fishing Boundaries Rural Community & Development Projects Ministry of iTaukei Affairs 2013 Annual Report 5 4.0 Organisation Structure ITAUKEI INSTITUTION ORGANISATIONAL STRUCTURE MINISTER PERMANENT SECRETARY TLTB iTaukei Lands Trust Act (Cap 134) TAB iTaukei Lands Trust Act (Cap 120) CATD CTD By-Law TTF iTaukei Lands Trust Fund Act (Cap 121) DEPUTY SECRETARY DIRECTOR DEVELOPMENT Policy advice on matters that affect the well being and the affairs of the iTaukei community.
DIRECTOR iTAUKEI INSTITUTE OF LANGUAGE AND CULTURE Research Centre Fiji Monolingual Dictionary CHAIRMAN iTAUKEI LANDS AND FISHERIES COMMISSION MANAGER iTAUKEI AFFAIRS SCHOLARSHIP UNIT Administration of scholarship & counseling services Cap 133 VKB/TLC Records & Advisory services Disputes Resolutions Surveys of customary lands and fishing grounds MANAGER CORPORATE SERVICES Administration & Personnel Accounts Registry SECRETARIAT iTAUKEI LANDS APPEALS TRIBUNAL Hearing and determining appeals against decision of the iTaukei Lands & Fisheries Division 6 Ministry of iTaukei Affairs 2013 Annual Report 5.0 Agency Performance 5.1 SUMMARY OF PERFORMANCE The Ministry’s performance was measured against 79 Key Performance Indicators.
The quarterly SFCCO ratings for the past four years are tabulated below: SFCCO Performance Rating (%) 2013 2012 2011 2010 1.

First Quarter 73 70 2.

Second Quarter 73 71 3.

Third Quarter 75 87 4.

Fourth Quarter 86 91 69 81 91 92 67 76 74 77 The bar graph below reflects the Ministry’s Achievements, according to the SFCCO Ratings which therefore, depict an increasing performance trend for 2011 and 2012 respectively.
PERFORMANCE TREND : 2011 - 2013 100 90 80 70 60 50 40 30 20 10 0 g n i t a R % Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 2011 2012 2013 Govt Performance 60.3 73.65 75.78 86.73 62.3 74.32 82.97 84.5 63.49 78.66 85 90.79 MTA Achievement 68.55 80.71 91.2 92.11 70.03 71.3 87.65 91.95 73 73.24 74.77 85.94 Ministry of iTaukei Affairs 2013 Annual Report 7 6.0 Performance Reports by Divisions 6.1 iTAUKEI LANDS AND FISHERIES COMMISSION The Commission once again accomplished majority of the assigned tasks during the year.
Its strength continued to be the Project Team which exceeded its annual targets by 200%.

The Commission has a statutory responsibility to ascertain and adjudicate chiefly and traditional headship titles, lands and fishing grounds to the rightful and hereditary landowners.

It is also custodian to various registers that keep the iTaukei genealogy of all landowners.
(iTaukei Lands Act Cap 133 and Fisheries Act Cap 158) 6.1.1 2013 SUMMARY HIGHLIGHTS • 38.8km demarcation in Serua and 5 Lots in Yasawa • 9 Lots surveyed in Serua and Yasawa • 264 village boundaries completed • 348 villages declared • 336 villages registered • 92 leadership awareness workshops • 109 customary titles confirmed • 21 dispute cases attended to • New births registered 4677 • 23 boundary maps mounted • 808 VKB registrations confirmed 8 Ministry of iTaukei Affairs 2013 Annual Report 6.1.2 LAND RESOURCES & MANAGEMENT DEVELOPMENT In 2010, Cabinet approved the By-Laws for the “Declaration of iTaukei Settlements as iTaukei villages” which also included the demarcation of the settlement boundaries before they could be declared as iTaukei villages by the iTaukei Affairs Board.
A Special Project Team was established in 2011 for this purpose in addition to the demarcation and survey of iTaukei land parcels around Fiji that have never been surveyed.

These Activities are on-going.

An annual capital budget of $348,586 was provided from the National Budget to complete the 20km demarcation work and 48 Lots surveyed in Yasawa and Serua.

A total of 280 villages were yet to be surveyed, declared and registered.
Targets against achievements tabulated below are testament to the 200% achievement for the 3 Project teams despite Cyclone Evans visitation in February 2013 that hindered much of the Survey teams work in the Yasawa.

Project Demarcation of nsurveyed lands Serua (km) Survey of unsurveyed lands Village Boundaries Declaration of villages Registration of villages Yasawa (Lots) Serua (Lots) Serua (km) Yasawa (Lots) Villages (no.)

Villages (no.)

Villages (no.)


2013 2012 2011 38.8 45.5 45.5 NA 54 5 30 5 NA 3.8 NA NA 59 4 54 289 NA 264 NA NA 150 NA NA 150 Ministry of iTaukei Affairs 2013 Annual Report 9 6.1.3 TRADITIONAL LEADERSHIP A Joint Curriculum Development Committee with iTaukei Institutions was established to look into strengthening the existing traditional leadership model and conduct public awareness on the attributes of this model.
A total of 92 awareness workshops were conducted in the following Provinces to build a committed, visionary, highly competent and more accountable leadership group: The completion of the Draft Curriculum for Traditional Leadership will be piloted at Nadave in 2014.

Leadership Awareness 2013 2012 2011 Leadership Awareness 92 108 20 Other Awareness 22 6.1.4 CONFIRMATION OF CUSTOMARY TITLES In 2013, 109 customary headship titles were confirmed.
Filling of these customary titles was very important to keeping the peace and stability in villages, promote harmonious living and facilitate future village developments.

Confirmation of Titles 2013 2012 2011 Turaga ni Vanua Turaga ni Yavusa Turaga ni Mataqali 1 24 84 5 13 48 7 37 114 As at December 2013, 57 ladies were confirmed as Marama ni Yavusa and 180 confirmed as Marama ni Mataqali.
Males dominate traditional titles in iTaukei society because most of these titles are inherited from patrilineal descendants.
10 Ministry of iTaukei Affairs 2013 Annual Report SUMMARY OF CUSTOMARY TITLES AS AT 31/12/2013 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% B a B u a C a k a u dro v e K a d a v u L a u aiviti a c u ata M N a dro g a m Lo N aitasiri osi m N a R a R e w a S eru a Taile v u TY Male TY Female TM Male TM Female 6.1.5 DISPUTE RESOLUTIONS The Province of Ba recorded the highest number of Disputes lodged with the Commission including the Turaga Tui Nadi’s case.
Other disputes handled by the Commission from the Province consisted of land disputes, title disputes and extinct Tokatoka.

Two disputing cases were cancelled; one Formal and one Informal in the Provinces of Rewa and Nadroga.

This was due to a miscommunication with the respective Provincial Offices and the death of the late Na Ka Levu of Nadroga, last December.
Province 2013 2012 2011 Ba Cakaudrove Kadavu Lau Lomaiviti Macuata Naitasiri Nadroga Ra Serua Tailevu Rewa 1 1 9 1 4 1 3 3 5 6 5 2 4 2 3 1 TOTAL 21 2 28 Ministry of iTaukei Affairs 2013 Annual Report 11 There were 13 Informal and 5 Formal Sittings in 2013.

Formal Disputes were confirmed through Gazette Publications and printed news media especially when the Commission actually sat to hear these Formal Disputes.
6.1.6 MANAGEMENT AND PRESERVATION OF RECORDS 6.1.6.1 PRESERVATION OF RECORDS Preservation of genealogical records was carried out to improve and maintain the record keeping of family history and other research needs that may arise from time to time.
Scanning Maps mounted Indexed 2013 23 23 54 2012 102 29 25 2011 59 27 6.1.6.2 CUSTOMER SERVICE The Commission provided consultancy services for all land matters such as land titles, boundaries, property owners of Mataqali members and so forth For the Commission’s role was to ascertain the rights and ownership of hereditary land and rights to access and use fishing grounds by iTaukei.
Customer Service Land & Fisheries VKB Chairman TLFC 2013 4940 3107 234 2012 3125 8683 172 2011 4000 3000 150 12 Ministry of iTaukei Affairs 2013 Annual Report 6.2 DEVELOPMENT SERVICES DIVISION The Development Services Division works with resource owners, as well as non-Government Agencies for sustainable improvement in social, cultural and economic outcomes for iTaukei.
The Division executed their core businesses which are as follow: • worked in partnership with key stakeholders undertaking initiatives that provide agreed outcomes for iTaukei; and • disseminated public information and advice on iTaukei policies and programmes, resource development, land management and social issues to Government, iTaukei people, industry, and other key stakeholders.
6.2.1 2013 SUMMARY OF ACHIEVEMENTS • Finalized Performance Standards Template • Translated Child Protection Manual package and submitted to UNICEF • Contextualized Child Protection Manual piloted at Navatuyaba village, Toga, Rewa • Solved 27 Vanua issues from PMs Office • Published iTaukei Focus Bulletin • Represented the Ministry to 141 consultations and forums • Five Briefs prepared for the Minister and Prime Minister • Joint Committee with TAB on Environment & Climate Change for information sharing • Joint Committee with TAB & TLTB on the iTaukei Entrepreneurship & Training to educate, inform and assist the iTaukei Land Owners to best utilize lease money • FLEMMA Consultation on the GEF ABS proposal 6.2.2 MORE ACCOUNTABLE AND TRANSPARENT ITAUKEI INSTITUTIONS 6.2.2.1 INTEGRATED ORGANISATIONAL STRUCTURE The two Tables highlight the creation of joint Forums during which all Heads of TIs’ met and discussed land and socio economic issues.
The Internal Policy Committee was also a joint Forum between TAB and the Ministry for discussions and resolutions needed for relevant policy papers; the Environment & Climate Change Committee is also a separate joint forum for the two Institutions; and the Leadership Committee is specifically for developing a Leadership Curriculum for traditional and chiefly leaders.
Ministry of iTaukei Affairs 2013 Annual Report 13 JOINT FORUMS 2013 2012 2011 Internal Policy Committee iTaukei Executive Forum Environment & Climate Change Committee iTaukei Entrepreneurship & Training Committee iTaukei Traditional Leadership Curriculum Development Committee 51 15 3 3 6 67 14 50 16 Critical activities achieved from 2010-2013 was a desired outcome of the Roadmap 2009-2014 to put in place an integrated structure for a more transparent and accountable iTaukei administration.
’ - l l i e w e h t .
l e p o e p CRITICAL ACTIVITIES ACHIEVED 2013 2012 2011 2010 √ √ √ √ Commission Vision Good Governance Framework Review of the Qoliqoli Compensation Policy Village By Law iTaukei Affairs (GCC) (Revocation) Regulations iTaukei Affairs (TAB) (Amendment) Regulations Turaga ni Koro Template (Social Audit baseline) Performance Standards Template iTaukei Affairs (Provincial Councils)(Amendment) Regulations iTaukei Land Trust (leases & licenses) (Amendment) Regulations Code of Conduct for Provincial Councils TAB accounts audited by OAG Functional Review by PSC √ √ √ √ √ √ √ √ √ √ 14 Ministry of iTaukei Affairs 2013 Annual Report 6.3 iTAUKEI INSTITUTE OF LANGUAGE AND CULTURE To protect and preserve iTaukei culture and heritage for present and future generations, the Institute of Language and Culture administers also monitors the implementation of Cabinet Decisions; review of the monolingual dictionary and the collection, recording and documentation of iTaukei tangible and intangible cultural heritage captured through the Government funded Cultural Mapping exercise targeting all the 14 Provinces The Institute also supports related researches/studies and the development of iTaukei language and culture through the formulation and implementation of policies and programmes.
The Institute is also a resource centre providing services for access to considerable materials on iTaukei literature, books, and other publications, photographs, audio and visual tapes indexed in the English language to be user-friendly to everyone eager to learn more about iTaukei tradition and culture.

6.3.1 2013 SUMMARY OF ACHIEVEMENTS • CMP completed the mapping of 2 Provinces (27 Districts (Tikina), 241 villages) benefiting a total population of 26,508.
• Implemented the Cabinet Decision to transfer all TKEC responsibilities including Officers and equipment to the Fiji Intellectual Property Office, FIPO.

• MOU signed between the Trust Fund Board and the Ministry for TILC Officers’ Scholarships to pursue on the Diploma in Pacific Vernacular at the USP Laucala Campus.

• Implemented both Cabinet Decisions 98 and 99 on the “Declaration of iTaukei villages in Bua and Macuata” and Cabinet Decision 99 on the “Cultural Mapping Programme”.
Ministry of iTaukei Affairs 2013 Annual Report 15 6.3.2 POLICY ADVICE 6.3.2.1 DEVELOPMENT OF POLICIES Proposed “Translation Fees for the ITaukei Institute of Language and Culture” Cabinet Paper was submitted in March, 2013.

In essence, the request was for Cabinet to approve the proposed translation and editing fees for the Ministry of ITaukei Affairs.

Final stage of consultations with FBCL to finalise MOU-TV programme “Sovadrauvanua” was completed and presented to the Senior Management for information.
Other papers completed were: 6.3.3 PRESERVATION OF NATURAL AND CULTURAL HERITAGE 6.3.3.1 CULTURAL MAPPING PROGRAMME Whilst the Ministry awaited the Government’s decision to adopt the Model Law for the protection and preservation of indigenous knowledge and expressions of culture, the Institute continued to conduct cultural mapping in Provinces that were yet to be covered.
16 Ministry of iTaukei Affairs 2013 Annual Report Cultural mapping is conducted to identify, confirm and document the way of life, culture and tradition that belong and known to be practised by the iTaukei community that willingly offered to be mapped.

All data from the CMP were carefully captured following the consent of Owners; verified; documented and stored with the Institute.

Since 2005, eight (8) Provinces have been mapped namely; Bua, Lomaiviti, Macuata, Namosi, Ra, Rewa, Serua and Tailevu.
Work was in progress for the ninth Province of Cakaudrove and anticipated to be completed in the first quarter, 2014.

The Province of Macuata has 12 Districts and 108 villages.

Mapping started in this Province from 2012 and was completed in June 2013 as tabled below.

The population that benefited in these villages were 9,703.

(2012 TNK Analysis Report) Ministry of iTaukei Affairs 2013 Annual Report 17 The Province of Cakaudrove has 15 Districts and 135 villages.
Mapping began in July 2013 and to complete in the first quarter of, 2014.

There were 15 Districts and 135 villages altogether with a population of 16,805.villages were 9,703.
(2012 TNK Analysis Report) Province Cakaudrove Macuata Naitasiri Bua Villages Workshops 2013 2012 2011 2013 2012 2011 35 57 7 5 51 44 54 42 53 5 5 5 4 18 Ministry of iTaukei Affairs 2013 Annual Report 6.3.3.2 DOCUMENTATION AND RESOURCES The Institute conducts Awareness Workshops for the Districts (Tikina) prior to Cultural Mapping to enlighten, educate and prepare traditional leaders (Turaga ni Koro and Turaga ni Yavusa) of the purpose and significance of it.
a) b) c) d) e) f) g) h) i) j) Awareness 1: Tikina o Labasa and Mali – 5th February 2013 Awareness 2: Tikina o Nadogo – 26th February 2013 Awareness 3: Tikina o Namuka – 26th March 2013 Awareness 4: Tikina o Dogotuki – 14th April 2013 Awareness 5: Tikina o Udu – 7th May 2013 Awareness 6: Tikina o Cakaudroveivanua – 5th September 2013 Awareness 7: Tikina o Wailevu, Tunuloa and Cakaudroveiwai – 29th July 2013 Awareness 8: Tikina o Vuna – 29th July 2013 Awareness 9: Tikina o Wainikeli – 30th July 2013 Awareness 10: Tikina o Laucala – 31st July 2013 The Awareness Workshops were strategically planned to ensure that our cultural heritage is respected, preserved and documented in ICH / LHT researched material that could be used to advocate the value of cultural diversity, tradition based creativity and innovation as ingredients of sustainable economic development.
Ministry of iTaukei Affairs 2013 Annual Report 19 6.3.3.3 VERIFICATION – CULTURAL MAPPING EXERCISE Data verification started in 2012 and faced with the threat of losing the Authors of the programme since 1.5% [Bureau of Stats 2003] of the iTaukei [445,907] population were 70 years and above.

There was a high risk of losing the valuable information captured that our old people have willingly provided.
Other risks included disputes on the validity of the information; casual approach taken by villagers and the importance of their initial contribution.

In 2012, the verification process for the Provinces of Namosi and Serua was simultaneously conducted.

This was expected to be completed in the first quarter of 2014.

However, 25 villages were completed for Namosi in 2013.
6.3.3.4 SPECIAL REVIVAL UNIT The Special Revitalization Unit (SRU) conducts research, documents, promote and revitalise unique TKEC for the iTaukei generations.

These revitalization Workshops conducted on Living Human Treasures and Intangible Cultural Heritage (LHT / ICH) was the flow on effect of the CMP to ensure that the unique traditional knowledge and expressions of culture were captured for the next generation.
Some of the ICH / LHT workshops held since 2010: 20 Ministry of iTaukei Affairs 2013 Annual Report Future Plans: The Institute intends to revive its language mapping.

In 2007, the Institute published the first Monolingual Dictionary and is working towards the review of the Dictionary.

The Institute has so far concentrated its research and documentation on the common standards iTaukei dialect based on the Bau dialect.
The challenge is on the Institute to research, document and ensure the revival of the estimated 300 dialects in Fiji.

Recent data by the Cultural Mapping Team revealed that there is decline in the usage of these dialects: e.g.

only about 40% of the age group 1 – 20 years can still speak their dialect well thus the need for qualified staff employed on permanent posts.
6.4 iTAUKEI AFFAIRS SCHOLARSHIP UNIT The report on the administration of the scholarship budget of $10million and management of its disbursement for various study programs will be the last one this year in view of government’s directive to merge all scholarship disciplines under one banner and to be facilitated through the Tertiary Scholarship and Loans Board from 2014.
6.4.1 2013 SUCCESSFUL NEW AWARDEES This year marks the increase of new scholarship awardees compared to the last 2 years this is evident after last year’s increase in scholarship awareness.

The statistics is shown on the graphs shown below: 857 505 516 526 2010 2011 2012 2013 2010 2011 2012 2013 Ministry of iTaukei Affairs 2013 Annual Report 21 6.4.2 2013 SUMMARY HIGHLIGHTS • 12 papers tabled at the iTaukei Education Committee.

• Draft MOU FRCA / FNPF – Bond Absconders.


• TAB endorsed iTaukei Education Advisory Group.

• Courtesy Visits by Malaysian Institutions Representations • Recipient engagement by ways of conducting orientations and counselling of all sponsored students.

• Continue recovery of Bonds from absconders.


22 Ministry of iTaukei Affairs 2013 Annual Report 6.5 iTAUKEI LANDS APPEALS TRIBUNAL The Tribunal convene hearings in relation to matters filed with it pursuant to the iTaukei Lands Act Cap 133 Section 7 to determine appeals from decisions of the Commission under Section 6 and Commissioner under Section 16 and any such determination by the Appeals Tribunal shall be final.
6.5.1 2013 SUMMARY HIGHLIGHTS 6.5.1.1 DISPUTE RESOLUTIONS The Appeals Tribunal upheld five of the Commission decisions and over-ruled two.

The breakdown is as follows: Ministry of iTaukei Affairs 2013 Annual Report 23 Compared to the 2012 cases, appeals registered between the periods of 2009 - 2011 were solved in 2012, a total of 14 cases.
The Tribunal upheld 13 of the Commission’s decision and overturned 1 in favour of the Appellant as per table All Cases solved in 2012 6.6 CORPORATE SERVICES DIVISION The Corporate Services Division (CSD) will play a supportive and facilitative role under the new 2013 Fiji Constitution to the other five (5) Divisions by: • Providing adequate and quality corporate services which will enable Divisions to implement their work plans and programs in a timely manner in order to achieve their stated outcomes • Providing relevant and appropriate input towards the formulation of sound MTA Policy as and when required.
24 Ministry of iTaukei Affairs 2013 Annual Report • Facilitating the proper consultation and dialogue in areas of asset management and usage, financial management and control of funds • Designing, developing and implementing an appropriate systems and procedures in consultation with the Divisions • Maintaining and fostering a good working relationship and open dialogue with various government agencies and other stake holders that we interact with • Ensuring statutory compliance with legislation and maintenance of secure and reliable information management systems and the safe keeping of official documents 6.6.1 2013 SUMMARY HIGHLIGHTS • Publication of 2012 Annual Report • Publication of 2013 Annual Corporate Plan • Submission of 2012 Annual Performance Assessment Ratings • 2013 Annual Procurement Plan • Publication of Workforce Training & Development Plan 2013-2016 • Six Months ACP Performance Assessment Workshop • 14 vacant positions filled • 52 Officers attended 15 trainings • NTPC levy paid to PSC Training • 2014 ACP Workshop • MTA Service Excellence Awards Night • Service Excellence ‘Achievement Award’ Recipient • Established Disciplinary Committee • 3 Grant Agreements endorsed by the Minister and Prime Minister • Bond Agreement for MTA Officers undertaking the Diploma in Pacific Vernacular (DPV) Programme at USP Ministry of iTaukei Affairs 2013 Annual Report 25 6.6.2 HUMAN RESOURCES PLANNING & DEVELOPMENT The publication of the Workforce Training & Development Plan 2013 – 2016 integrated the three plans: Strategic Workforce, Succession and Learning & Development.
Each year there will be an updated report and forecast of the Succession Plan for four year intervals.

55 appointments were attended to in 2013 compared to 70 in 2012.
The breakdown of appointments was as follows: Senior Management Board: Total number of papers tabled – fourteen (14) papers 26 Ministry of iTaukei Affairs 2013 Annual Report 6.6.3 STAFF BOARD Total number of papers tabled – twenty six (26), as summarized below: a. Fourteen (14) Staff Board submissions for appointments: i. ten (10) established Posts substantively filled; ii.

five (5) un-established Positions substantively filled; iii.

two (2) temporary appointments made to established Posts; and iv.
three (3) temporary appointments made to un-established Posts.

Overall, there were nine (9) appointments, six (6) promotions and five (5) temporary appointments.

b.

Nine (9) discussion papers on other key issues; c. Three (3) information papers; d. Apart from the submissions for appointments, there were other key issues that were tabled for discussion at the Staff Board, most of which had also been implemented.

Major decisions implemented include the:- i.


Bond Agreement for MTA Officers undertaking the Diploma in Pacific Vernacular (DPV) Programme at USP; ii.

formulation of the Ministry’s Workforce Training & Development Plan (2013 – 2016); iii.

formulation of the Ministry’s 2012 Annual Report; and iv.

formulation of the Ministry’s Handover Statement.

6.6.4 TRAINING 52 trainings were facilitated in 2013 compared to 9 in 2012 and 10 in 2011.

USP, FNU, and PSC were some of the training providers in 2013.
The breakdown for training and total staffs that attended the following programmes are highlighted in the graph: Ministry of iTaukei Affairs 2013 Annual Report 27 6.6.5 ORGANISATIONAL MANAGEMENT: ASSET MANAGEMENT UNIT Responsible for all other resources such as management of the vehicles fleet, correspondence and all registry records including personnel files and subject files, OHS, Fire and Tsunami evacuation processes, management of information systems.
A comparison of correspondence received over a three year period and graphs to highlight the frequency of mails received in a month.

The year 2012 is seen to be an active year with correspondence actioned by as much as 90%.

It is also noted that the last 3 months of the year, outward mail has a big drop with the exception of November 2011.

28 Ministry of iTaukei Affairs 2013 Annual Report 6.6.5.1 FILE MOVEMENTS Correspondence are marked in files and forwarded to respective HODs for action.
An analysis for the past three years has been tabulated below to compare the consistent use of files for research and reference purposes when responding or writing to stakeholders and customers.

The outflow and inflow of files seem to be consistent and is significant of the impact of the Weekly File Census carried out by the Registry Officers.

Ministry of iTaukei Affairs 2013 Annual Report 29 6.6.5.2 FUEL AND OIL USAGE Compared to 2012, fuel usage in 2013 showed a drastic drop in fuel usage.
The Asset Management Unit (AMU) carried out some stringent measures to ensure that drivers were filling fuel only when going on long tours.

Drivers awareness to show how they faired in their fuel usage and comparing it amongst themselves.

30 Ministry of iTaukei Affairs 2013 Annual Report 6.6.5.3 PRODUCTIVITY MANAGEMENT : SERVICE EXCELLENCE AWARDS The Ministry participated with the hope of yet setting another milestone and applied for the PRIZE AWARD.
However we were able to receive another excellence 2013 Achievement Award.

Over the past years, the SEA framework was enhanced to address current issues such as risk management and corporate governance and to meet increasing expectations of our customers.

This was evident when stakeholders discussed on embracing emerging issues and smart partnerships for achieving collective outcomes at the MTA 2014 ACP Workshop held at CATD, Nadave last week: 21-22 November 2013.
The re-activation of Quality Circles has been encouraged to impact productivity.

The Ministry successfully implemented 52% (40 out of the 77) OFIs highlighted in the Agency Feedback Report.

The 2013 Awards Night was held at the Holiday Inn to celebrate the achievements of the Ministry and its staff.

The Employee of the year was Ulaiasi Cakaunawa, Clerical Officer of Scholarship Section.
Ministry of iTaukei Affairs 2013 Annual Report 31 Audited Accounts for 2013 32 Ministry of iTaukei Affairs 2013 Annual Report Ministry of iTaukei Affairs Financial Statements for the year ended 31 December 2013 Ministry of iTaukei Affairs 2013 Annual Report 33 Ministry of iTaukei Affairs Financial Statements for the year ended 31 December 2013 Table of Contents Independent Audit Report........................................................... 35 - 36 Management Certificate.................................................................... 37 Statements of Receipt & Expenditure................................................ 38 Approriation Statement....................................................................... 39 Statement of Losses.............................................................................. 40 Notes to and forming part of the Financial Statements........... 41 - 42 34 Ministry of iTaukei Affairs 2013 Annual Report Independent Audit Report Ministry of iTaukei Affairs 2013 Annual Report 35 Independent Audit Report (cont’d) 36 Ministry of iTaukei Affairs 2013 Annual Report Management Certificate Ministry of iTaukei Affairs 2013 Annual Report 37 Statements of Receipts and Expenditure 38 Ministry of iTaukei Affairs 2013 Annual Report Approriation Statement Ministry of iTaukei Affairs 2013 Annual Report 39 Statement of Losses 40 Ministry of iTaukei Affairs 2013 Annual Report Notes to and forming part of the Financial Statements Ministry of iTaukei Affairs 2013 Annual Report 41 Notes to
 and forming part of the Financial Statements (cont’d) 42 Ministry of iTaukei Affairs 2013 Annual Report Achievements : Annual Corporate Plan 2013 Appendix 1 ACHIEVEMENTS: ANNUAL CORPORATE PLAN 2013 ACHIEVEMENTS: ANNUAL CORPORATE PLAN 2013 KEY PERFORMANCE INDICATORS 2012 Appendix 1 Appendix 1 2013 2013 KEY PERFORMANCE INDICATORS 2012 ACTUAL 2013 TARGET 2013 ACTUAL OUTPUT 1 -­‐ Portfolio Leadership, Policy Advice & Secretariat Support ACTUAL TARGET ACTUAL OUTPUT 1 -­‐ Portfolio Leadership, Policy Advice & Secretariat Support 60 Number of Divisional Reports Number of Divisional Reports Number of Project Reports Number of Project Reports Number of Grant Reports Number of Grant Reports Number of papers to Cabinet Number of papers to Cabinet Number of papers to TAB Number of papers to TAB Number of papers for TEF Number of papers for TEF Number of papers for IPC Number of papers for IPC Number of papers for TEC Number of papers for TEC Number of papers for SMB Number of papers for SMB Number of papers for SB Number of papers for SB Number of Meetings / Workshop / Field Work Reports Number of Meetings / Workshop / Field Work Reports submitted.
submitted.

Number of Briefs for Minister submitted.

Number of Briefs for Minister submitted.

Number of meetings convened 60 2 2 1 1 3 3 2 2 16 16 48 48 90 90 NA NA NA NA 162 162 10 10 36 Number of meetings convened OUTPUT 2 – More Accountable and Transparent iTaukei Institutions 36 OUTPUT 2 – More Accountable and Transparent iTaukei Institutions Number of TOR developed for review of iTaukei Legislations.

NA Number of TOR developed for review of iTaukei Legislations.
Audit of TAB Annual Accounts Audit of TAB Annual Accounts Number of QC Reports submitted Number of QC Reports submitted Develop Guideline for implementation of Code of Conduct Develop Guideline for implementation of Code of Conduct Awareness for Provincial Councils Awareness for Provincial Councils Draft Standards Completed Draft Standards Completed Presentation of draft standards to iTaukei Institutions Presentation of draft standards to iTaukei Institutions NA 3 3 NA NA NA NA NA NA NA NA NA NA Ministry of iTaukei Affairs 2013 Annual Report Ministry of iTaukei Affairs 2013 Annual Report Ministry of iTaukei Affairs 2013 Annual Report 43 KEY PERFORMANCE INDICATORS 2012 2013 2013 ACTUAL TARGET ACTUAL Reports on existing mechanisms.
Number of Vanua issued resolved Revise Turaga Ni Koro Report Template TNK Reports Audited Number of Nasi ni Koro appointed Number of Community Projects headed by women.

Number of women in Provincial and Tikina Councils.

NA 41 NA NA NA NA NA 3 50 1 1170 10 5 30 Number of women in traditional chiefly positions.
225 230 3 27 1 0 0 34 237 OUTPUT 3 – iTaukei Community Development Programmes OUTPUT 3 - iTaukei Community Development Programmes Number of iTaukei leasees for business or development purposes Number of Community Consultations for Lease extension Number of iTaukei business registered Number of leases on iTaukei land for business/ commercial purposes.

Number of Deed of Trusts Draft formal training curriculum for traditional leaders finalised.
Piloting of Draft Curriculum Number of Leadership awareness requests received Number of Leadership Awareness Programs Conducted Number of pilot programs.

One to one consultation with Provincial Offices.
Number of trainings conducted 28 NA NA NA 450 NA 450 360 360 NA NA NA 30 108 NA NA Ministry of iTaukei Affairs 2013 Annual Report 44 Ministry of iTaukei Affairs 2013 Annual Report w KEY PERFORMANCE INDICATORS 2012 2013 2013 ACTUAL TARGET ACTUAL Translation of Child Protection Manual NA 1 1 OUTPUT 4 – Leadership, Entrepreneurship, Technical and Life Skills Training Programme -­‐ OUTPUT 3 - Leadership, Entrepreneurship, Technical and Life Skills Training Programme - CATD CATD Number of Students successfully completed both Long and 40 40 39 Short Term Training programmes.
Number of Students successfully complete Leadership 60 60 60 Entrepreneurship Training programme.

Number of Students completed Rural Based Life Skills Training programme.

Number of students completed Technical Training Programs.

30 30 30 Number of students completed Community Projects (Hands NA 30 30 30 30 68 39 39 32 on Training).
Tracer system in place to track students’ in applying NA 1 1 knowledge and skills learnt in communities for holistic development / advancement OUTPUT 5 – Education and Training -­‐ Scholarships OUTPUT 5 - Education and Training - Scholarships Number of Awardees 1505 1550 857 Number of awareness/ Careers Expo programs • Number of Mentoring from findings of monitored academic performance Number of local award bond absconders identified Number of bond recovery payments activated Submission for Appointment of Group members.
Submission on Review of Scholarship Policy to TEC Submission on Review of Scholarship Policy to TEAG 13 4 218 90 1 1 12 NA 200 10 NA NA NA NA 14 4 250 15 1 1 1 10 Initiating and applying realistic strategies aimed at key stakeholders 49 Ministry of iTaukei Affairs 2013 Annual Report Ministry of iTaukei Affairs 2013 Annual Report 45 KEY PERFORMANCE INDICATORS 2012 2013 2013 ACTUAL TARGET ACTUAL stakeholders OUTPUT 6 – Preservation of Natural and Cultural Heritage OUTPUT 6 - Preservation of Natural and Cultural Heritage Number of villages culturally mapped Number of Awareness Workshops conducted CMP data processed and stored Revitalization workshops on iTaukei ICH Identification and recognition of LHT Nomination to UNESCO – urgent safeguarding list OUTPUT 7 – Cultural Enhancement Programmes OUTPUT 7 - Cultural Enhancement Programmes 98 11 2 NA NA 105 89 14 2 Province 4 2 1 Internal Review of iTaukei words NA 48 Translation and Editorial Work Number of DVD Documentaries Number of Newsletters -­‐ Lialiaci published Media Promotion and Awareness.
Number of Awareness Programmes conducted Number of Publications (iTukuni & iCavuti) OUTPUT 8 – Dispute Resolutions OUTPUT 8 - Dispute Resolutions Number of disputes cases registered and resolved by TLFC Number of disputes resolved by the Tribunal Number of disputes / appeals attended to by the Courts Number of Customary Titles Confirmed Number of Transfers -­‐ Veitokitaki Number of Provincial Office VKB Copy Updated 5 4 4 42 12 NA Ministry of iTaukei Affairs 2013 Annual Report 46 Ministry of iTaukei Affairs 2013 Annual Report KEY PERFORMANCE INDICATORS 2012 2013 2013 ACTUAL TARGET ACTUAL OUTPUT 9 – Land Survey, iTaukei Land & Village Boundary OUTPUT 9 - Land Survey Demarcation of un-­‐surveyed iTaukei land in Serua 45500m 20000m 38800m Demarcation of un-­‐surveyed iTaukei land in Yasawa 54 Lots 4 Lots 5 Lots Survey of unsurveyed itaukei land in Yasawa and Serua 89 Lots 4 Lots 9 Lots Survey of unsurveyed itaukei land in Serua Survey of village boundaries in Cakaudrove and Kadavu Registered Villages Declared Number of Villages Registered 3793m 289 NA NA NA 20 20 20 NA 264 villages 150 150 51 Ministry of iTaukei Affairs 2013 Annual Report Ministry of iTaukei Affairs 2013 Annual Report 47 Achievements : Annual Corporate Plan 2013 Appendix 2 Appendix 2 ACHIEVEMENTS: ANNUAL CORPORATE PLAN 2013 PSC PSC DELIVERABLES DELIVERABLES KEY PERFORMANCE KEY PERFORMANCE INDICATORS INDICATORS TIMELINE TIMELINE 2013 ACTUAL 2013 Actual
 Platform 1: Human Resources Management and Development Platform 1 : Human Resources Management and Development Effective Human Resource Planning Development and Formulation, implementation, monitoring and review of: • Strategic Workforce Plan • Succession Plan • Learning & Development Plan 30th April 2013 Workforce Training & Development Plan 2013-­‐2016 published Training and NTPC Levy Grant Compliance Payroll updates for NTPC Levy Payment • List for 1st payment 31/03/13 • List for 1st payment 31/10/13 Both
 completed payments • Training Plans by 31st January • TNS submitted before the Effective administration of training activities by Training Unit Training and Administrators conduct of training Compliance with PSC HR Policies Administration Disciplinary Cases of Cases closed within 3 months Vacancies filled within 3 months Learning & Plan Development part of WTD 2013-­‐ 2016 TNS before conducted submitted training 4 cases completed within timeframe 14 processed and filled vacancies Administration of Recruitment and Selection Procedures Implementation of PMS – formulation, implementation, monitoring and review of work plans [BP’s, PD’s and IWP’s] • Work Plans implemented by 1st January • Plans reviewed every quarter plans IWP implemented QPA conducted 52 Ministry of iTaukei Affairs 2013 Annual Report 48 Ministry of iTaukei Affairs 2013 Annual Report PSC PSC DELIVERABLES DELIVERABLES KEY PERFORMANCE KEY PERFORMANCE INDICATORS INDICATORS Platform 2: Organisational Management Platform 2 : Organisational Management TIMELINE TIMELINE 2013 Actual 2013 ACTUAL Formulation, implementation, monitoring and reviewing of: • Strategic Plan Development • Annual Corporate Plan • PSC Deliverables Report • Agency Report 2012 Annual • Implementation of ACP from 1st January of 2013 ACP implemented 2013 • Reviewed quarterly against the SDP • 2014 ACP draft by October 2013 • PSC Deliverables report 1st week of new quarter • Annual Report by 30th May 2013 2014 Draft Reviews against Quarterly
 conducted SDP ACP completed Quarterly Reports submitted Annual published Report PSC Compilation of: • Person to Post return • Vacancies Return • Government Bodies Membership Updates • Civil List updates • P2P 7th of every month • Returns 7th of every month • Updates by 31st December Monthly P2P Lists submitted through email to PSC includes Vacancy Return and Project Posts Updates provided to MIS, PSC when required Freeze of positions identified through reduction 10% exercise and redeployment of staff
 Compilation Report Records of 31st December NA Records Report by 30th June Compiled completed and • SDP 2009 – 2014 aligned to the broad outcomes of Government • Alignment and achievement long, of medium and short term goals • 2012 goals achieved Effective coordination, monitoring and control of Government’s staff establishment Rightsizing the Civil Service of Ensuring the proper creation, maintenance, use and disposal of to records achieve efficient, transparent and accountable governance.
53 Ministry of iTaukei Affairs 2013 Annual Report Ministry of iTaukei Affairs 2013 Annual Report 49 PSC PSC PSC DELIVERABLES DELIVERABLES DELIVERABLES KEY PERFORMANCE KEY PERFORMANCE KEY PERFORMANCE INDICATORS INDICATORS INDICATORS PSC DELIVERABLES KEY PERFORMANCE TIMELINE TIMELINE TIMELINE INDICATORS Platform 3: Productivity Management Platform 3: Productivity Management Platform 3 : Productivity Management Platform 3: Productivity Management 2013 ACTUAL 2013 Actual 2013 Actual TIMELINE 2013 Actual best best Advancing Advancing towards towards organisations organisations through quality through quality and excellence and excellence in in Improved Improved service delivery service delivery against service service against standards as in standards as in Charter Charter Reduction Reduction customer customer complaints turn-­‐ complaints turn-­‐ around time around time Consistent, high Consistent, high quality and cost quality and cost effective effective services services customer customer satisfaction satisfaction Strengthening of Strengthening of GIRC focal points GIRC focal points and SLA SLA and compliance compliance Establishment of Establishment of media liaising liaising media process process Establishment of Establishment of / PR Website / PR Website Committee Committee for for in • Release • Release • Submission • Submission Agency of Agency of Advancing Desktop to SEA Secretariat Desktop to SEA Secretariat best towards SEA for of organisations SEA for of Evaluation Process through quality Evaluation
 Process • Implementation of and excellence of • Implementation Implementation of Opportunities for Improvement Opportunities for for Opportunities from 2012 Agency Feedback Improvement from 2012 from 2012 Improvement Report Agency Feedback Report Agency Feedback Report Formulation, Formulation, Improved implementation, monitoring implementation, monitoring service delivery and reviewing of Agency and reviewing of Agency service against Service Charter Service Charter standards as in Charter Reduction customer
 complaints turn-­‐ around time Documentation and review Documentation and review Consistent, high of business process of business process quality and cost effective services customer satisfaction Appointment of primary and Appointment of primary and Strengthening of secondary focal point secondary focal point GIRC focal points and SLA compliance Establishment of Education Education media liaising (IEC) (IEC) process Establishment of / PR Website Committee Updated Agency websites Updated Agency websites Information Information Communication Communication publications and materials publications and materials for • Desktop submission by 7th June • Desktop submission by 7th June Agency of • Submission 2013 2013 Desktop to SEA Secretariat • Release of 4 Evaluators • Release of 4 Evaluators of • Release • 30% of OFIs • 30% of OFIs Evaluation Process Report attempted Report attempted • Implementation 30% of OFIs from Feedback Report attempted Opportunities Improvement Agency Feedback Report SEA for from Feedback from Feedback of for from 2012 • Desktop submission by 7th June Submitted Desktop Submitted Desktop to PSC to PSC 2013 • Release of 4 Evaluators • 30% of OFIs 2 Evaluators 2 Evaluators participated participated Report attempted from Feedback Submitted Desktop to PSC 2 Evaluators participated 100% attempted 100% attempted 100% attempted • Service Charters formulated and • Service Charters formulated and Formulation, implemented by 31st March implemented by 31st March implementation, monitoring and reviewing of Agency Service Charter Service Charter Service Charter • Service Charters formulated and implemented by 31st March revised to revised to incorporate 2013 incorporate 2013 Constitution of Fiji Constitution of Fiji Service Charter revised to incorporate 2013 Constitution of Fiji Documentation of processes by Documentation of processes by Documentation and review 31st March 31st March of business process Documentation of Documentation of Documentation of processes by
 31st March SOPs completed SOPs completed Documentation of SOPs completed By 31st March 2013 By 31st March 2013 Appointment of primary and secondary focal point By 31st March 2013 Primary and Primary and Secondary Focal Secondary Focal Points appointed Points appointed Updates and publications on 1st Updates and publications on 1st Updated Agency websites week of each month week of each month Information Communication publications and materials Education (IEC) Updates and publications on 1st Website / PR Website / PR Committee Committee week of each month established established MTA Website MTA Website revamped revamped Updates as required Updates as required Primary and Secondary Focal Points appointed Website / PR Committee established MTA Website revamped Updates as required 54 54 54 Ministry of iTaukei Affairs 2013 Annual Report Ministry of iTaukei Affairs 2013 Annual Report Ministry of iTaukei Affairs 2013 Annual Report 50 Ministry of iTaukei Affairs 2013 Annual Report