Source document: https://docs-lawep.s3.us-east-2.amazonaws.com/1697723746872.pdf (Canada)
The Library of Parliament is a non-partisan organization providing stimulating and rewarding work.

We recognize that our employees are our most important asset and, as such, we offer excellent benefits, a minimum of four weeks’ vacation leave, learning opportunities to support professional and career development, competitive salaries and more!
The Library of Parliament believes that the excellence for which it is known is enhanced by nurturing an inclusive workplace that embraces diversity, values differences and supports the full participation of all employees.

The Library is committed to creating and maintaining a diverse workforce reflecting the communities in which we live and work, the clients with whom we work, and Canadian society as a whole.
Our Parliamentary Information, Education and Research Services (PIERS) provides high-quality, substantive and timely information, research and analysis to parliamentary committees, individual senators and members of the House of Commons, and parliamentary associations and delegations.
PIERS also administers, through the Public Education Programs, the Library’s public, educational and visitor programs, which help to educate and inform Canadians about Parliament and its institutions with a variety of tools and resources, including guided tours, exhibits, educational material and print and web resources.

We are currently looking for candidates to staff the following position: Interpretation Officer.
The Interpretation Officers work in a dynamic team environment and serve as the public face of Parliament.

They are responsible for conceiving and delivering high-quality guided tours of the Canadian Parliament; for recruiting, training, mentoring, managing and evaluating the work of a team of parliamentary guides; and for coordinating daily tour schedules.
INTERPRETATION OFFICER PARLIAMENTARY TOUR PROGRAM Anticipatory staffing MPA-2 ($66,787 - $79,005) (Bilingual staffing – imperative: CBC/CBC) Note: This position is not eligible for regular telework.

The location of work is on-site at Library of Parliament workplaces located in the National Capital Region.

For the purposes of this selection process, the competencies listed in the attached Competency Profile will be evaluated.
Page 1  3 LIBRARY OF PARLIAMENT The following knowledge criteria will also be evaluated: • Knowledge of best practices in visitor services • Knowledge of theories, methods and techniques of heritage interpretation and their practical application • Knowledge of how Canadian Parliament works, of its history, activities, and the art and architecture of the Parliament buildings • Knowledge of methods, techniques and practices of developing and delivering training sessions To be considered, candidates must have: • Successful completion of post-secondary education in a field related to the duties of the position, or an acceptable combination of relevant education, training and experience • Experience in providing client service and dealing with time sensitive requests or issues • Experience in the delivery of historical or cultural interpretive programs • Experience in supervising, coaching or mentoring individuals in a cultural or educational milieu, or in a recreational or visitor service environment Asset: • Experience in evaluating employee performance and providing feedback • Experience in delivering training to new employees Candidates retained in this selection process will be required to obtain successfully: • A second-language evaluation (Bilingual staffing – imperative: CBC/CBC) • A pre-employment screening Additional Information: • This selection process is open to the public.
• This selection process may include a second-language evaluation, a written qualifying exam, and an interview.

The interview will consist of behavioural, situational and knowledge-based questions.

Candidates will be required to pass each stage in order to move to the next stage of the selection process.

• We are committed to providing an inclusive and barrier-free work environment, starting with the staffing process.
If you require accommodations during any phase of the evaluation process, please contact us at LOPCareers-CarrieresBDP@parl.gc.ca.

• Qualified candidates from this selection process may be considered for determinate or indeterminate positions at the Library of Parliament that require similar knowledge and/or competencies.

Page 2  3 LIBRARY OF PARLIAMENT • The vaccination requirement for employees of the Library of Parliament established by the Policy on COVID-19 Vaccination was suspended.
The Library of Parliament will continue to follow the situation closely, and should the epidemiological conditions change, we will assess whether there is a need to reinstate the vaccination policy and the associated essential condition of employment applicable to indeterminate, determinate, student and intern hiring.

• Education and experience requirements will be used to determine which candidates will be asked to participate in the next stage of the selection process.
• Satisfactory references and proof of education are essential conditions of appointment.

• Travel and relocation expenses are the responsibility of the candidates.

• Only those legally permitted to work in Canada can participate in this selection process.

Apply no later than 23 July 2023 – 11:59 p.m. (Eastern Time).

By applying on this job posting, you understand that this position requires frequent weekend work and occasional evening work.
To apply, please send us your curriculum vitae, along with a covering letter indicating how you meet each of the education and experience requirements of the position.

Please quote “LAST NAME, FIRST NAME - Staffing Process 23-LOP-54” in your documents and, in the subject line of your email.

Send us your application by email: lopcareers-carrieresbdp@parl.gc.ca Questions?

Contact Human Resources at 613-617-0943 or LOPCareers- CarrieresBDP@parl.gc.ca.

We thank you for your interest.


Please note that only those selected for further consideration will be contacted.

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