Source document: https://docs-lawep.s3.us-east-2.amazonaws.com/1697721384497.pdf (Canada)
Competency Profile for Conservation – Team Lead ADAPTABILITY Adapting in order to work effectively in ambiguous or changing situations, and with diverse individuals and groups Level 3: Adapts to widely varying needs.

• Adapts to new ideas and initiatives across a wide variety of issues or situations.

• Supports major changes that challenge traditional ways of operating.

• Adapts interpersonal style to highly diverse individuals and groups in a range of situations.
• Adapts own plans and priorities in anticipation of change.

CLIENT FOCUS Providing service excellence to internal and/or external clients, addressing immediate and evolving client needs Level 4: Provides seasoned advice.

• Acts as a seasoned advisor, providing independent opinion on complex client problems and novel initiatives, and assisting with decision-making.

• Encourages clients to consider difficult issues when it is in their best interests.
• Advocates on behalf of clients to more senior management, identifying approaches that meet clients’ needs as well as those of the organization.

EXEMPLIFYING INTEGRITY Treating others fairly, honestly and respectfully, furthering the integrity of the organization and its relationships of trust within the work environment and in the broader community Level 1: Acts in fair and ethical manner toward others.

• Treats everyone equally with fairness, honesty and respect all the time.
• Refrains from behaviour or language that is exclusionary or offensive.

• Focuses on organizational success rather than personal gain.

• Follows through consistently on promises and commitments made to others.

• Presents facts and circumstances transparently, no matter how difficult the facts may be.

• Guards confidential and sensitive information, passing it on only to those that need to know.

• Maintains ethical principles even in the most challenging circumstances.
© 2018 HRSG All rights reserved Page 1 of 3 Competency Profile for Conservation – Team Lead LIBRARY OF PARLIAMENT ATTENTION TO DETAIL Working in a conscientious, consistent and thorough manner to ensure accuracy and the quality of work products and services delivered Level 5: Identifies obscure details that are important within a context of distracting information.

• Identifies all relevant details that are not obvious in various complex and technical documents.
• Identifies the subtleties of decisions rendered.

• Applies the highest standards for accuracy and quality for own work.

• Proposes process improvements to ensure the accuracy and quality of work products and services delivered by own team.
TECHNICAL AND FUNCTIONAL CAPABILITY Understanding and applying technical and functional knowledge and skills to accomplish work objectives, while keeping up to date with new developments in the subject area and continuing to enhance skills Level 5: Demonstrates expert knowledge and ability.

• Applies technical and functional knowledge and skills in the most complex situations.

• Develops new approaches or methods to address development in the technical or functional area.
• Shares lessons learned with the organization and the field through presentations, writing, etc.

• Provides seasoned advice to others inside or outside the organization for challenging issues.

• Develops strategies or policies in the technical or functional area.

TEAMWORK Working collaboratively with others to achieve organizational goals Level 4: Coaches others and resolves conflicts.

• Coaches others on teamwork skills to promote high team performance.
• Provides constructive feedback to fellow team members.

• Facilitates beneficial resolutions to conflict among team members.

© 2018 HRSG All rights reserved Page 2 of 3 Competency Profile for Conservation – Team Lead LIBRARY OF PARLIAMENT INITIATIVE Dealing with situations and issues proactively and persistently, seizing opportunities that arise Level 4: Seizes opportunities to enhance organizational performance.

• Acts on opportunities to improve organizational processes or outcomes.
• Perseveres in seeking solutions to complex issues despite significant and ongoing obstacles.

• Creates opportunities to undertake initiatives that will benefit the organization in the near or intermediate term.

ANALYTICAL THINKING Analyzing and synthesizing information to understand issues, identify options and support sound decision-making Level 5: Applies a whole systems perspective.

• Deals simultaneously with broad issues and detailed analysis.
• Assesses and balances, from a whole systems perspective, vast amounts of diverse information on the varied systems and sub-systems that comprise and affect the working environment.

• Identifies multiple relationships and disconnects in processes to identify options and reach conclusions.
• Thinks beyond the organization and into the future, balancing multiple perspectives when setting direction or reaching conclusions (e.g., social, economic, partner and stakeholder interests; short- and long-term benefits; national and global implications).

PLANNING AND ORGANIZING Making and following plans and allocating resources effectively to reach goals that are central to organizational success Level 3: Plans and organizes major activities.
• Identifies various resources needed (e.g., different types of expenditures; different skill mixes).

• Produces realistic and achievable work plans.

• Develops back-up plans to handle potential obstacles.

• Breaks activities into smaller components to facilitate completion.

• Renegotiates commitments or deadlines as circumstances dictate, keeping management informed of expected completion.

• Evaluates the extent to which objectives have been achieved.

© 2018 HRSG All rights reserved Page 3 of 3