23daVinci/CFPB_Complaints huggingface dataset:
Product: Credit reporting or other personal consumer reports

Subject : Dispute of Fraudulent Auto Loan on My Credit Reports Dear Experian, XXXX and XXXX, I am writing to formally dispute a fraudulent auto loan appearing on my credit reports with both XXXX and XXXX. I did not authorize or apply for this loan, and I believe it is a result of identity theft. My personal information was compromised in the XXXX data breach as well as the XXXX XXXX XXXX XXXX XXXX XXXX XXXX which has led to unauthorized activity on my credit reports. 

Under the Fair Credit Reporting Act ( FCRA ), 611, I am requesting an immediate investigation into this matter. This auto loan is not mine and is inaccurately reported. I demand that it be permanently removed from my credit reports. 

To support my dispute, I am enclosing the following documents : A copy of my FTC Identity Theft Affidavit A copy of the police report related to my identity theft A copy of my government-issued identification for verification Please complete this investigation promptly and confirm in writing once the fraudulent auto loan has been removed from my credit reports. Thank you for your immediate attention to this matter. 

Sincerely, XXXX XXXX
Product: Credit reporting or other personal consumer reports

My accounts was never late! I have had exceptional payment history with XXXX XXXXXXXX and all payments were placed on Autopay. This late payment that is reporting is a result on a systematic error on their end processing my payment. 

This was clearly a billing error made my the company and is not a reflection of my payment experience which violates USC Code 1681eb. This error has caused severe hard to my reputation, my character, my mode of living and to my family!

I demand the late payment reported to be removed.

They are not in compliance with the following law. 15 USC 1666b and its requirements set the standards and the guidance for a creditor to treat a payment as late, yet they are reporting a payment as late and they did not comply with the law!

15 USC 1666b ( a ) Time to make payments A creditor may not treat a payment on a credit card account under an open end consumer credit plan as late for any purpose, unless the creditor has adopted reasonable procedures designed to ensure that each periodic statement including the information required by section 1637 ( b ) of this title is mailed or delivered to the consumer not later than 21 days before the payment due date. 

I have requested proof that this information was mailed or delivered 21 days before the payment due date and this information was requested in good faith pursuant rule 1002 and It was never provided. 

This is unfair, illegal, fraudulent, and not equitable to me as a consumer!
Product: Credit reporting, credit repair services, or other personal consumer reports

i have tried numerous times to to reach out to XXXX and they dont get back to me.
Product: Credit reporting or other personal consumer reports

To Whom It May Concern, I am writing to file a formal complaint against Transunion Credit Bureau for their failure to remove fraudulent accounts from my credit report as required by law. 
I recently disputed several accounts on my credit report under the claim of identity theft, pursuant to 15 U.S.C. 1681c-2. The credit bureau acknowledged my dispute but has not complied with the requirements set forth by the Fair Credit Reporting Act ( FCRA ). 
Despite my initial request for the blocking of these fraudulent items, the following accounts remain on my credit report : XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  ) 15 U.S.C. 1681i ( 7 ) - Description of Investigation : Pursuant to the FCRA, credit reporting agencies are obligated to provide a description of the investigation within 15 days of receiving a consumer 's dispute. To date, I have not received this required information. 

15 U.S.C. 609 ( a ) ( 1 ) ( a ) - Verification Requirement : Per the FCRA, you are required by federal law to verify all accounts and public information through physical verification of the original signed consumer contract and/or judgment ( s ). Without such verification, there is a risk that erroneous or fraudulent information could be included in credit reports. Given the lack of adequate verification, I request the removal of this unauthorized public record information. 

Accuracy Compliance : Additionally, under 15 U.S. Code 1681e ( b ), you are required to follow reasonable procedures to ensure maximum possible accuracy of the information in my credit report. If the information can not be verified, per 15 U.S. Code 1681i ( a ) ( 5 ), I request that you delete any unverifiable information. 

Failure to Investigate Accurately ( 15 U.S. Code 1681i ) : After submitting a dispute regarding inaccuracies on my credit report, I did not receive a thorough investigation within the mandated 30-day timeframe. The results of the investigation did not adequately address my concerns. 

According to 15 U.S.C. 1681c-2, credit reporting agencies are required to block disputed information identified as resulting from identity theft within four business days of receiving a valid identity theft report. Additionally, under 15 U.S.C. 609 ( a ) ( 2 ) and 1681i ( 7 ), any unverifiable or inaccurate information must be removed from my credit report. 
Inadequate Compliance Procedures ( 15 U.S. Code 1681e ( b ) ) : The bureau has not demonstrated that it has implemented reasonable procedures to ensure the accuracy and completeness of the information provided on my report. I am requesting detailed information on the procedures used during the investigation.
Product: Credit reporting or other personal consumer reports

In accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. 

Account Name : XXXX Account Number : XXXX Account Name : XXXX XXXX Account Number : XXXX and list of Inquiries. 


15 U.S.C 1681 section 602 A. States I have the right to privacy.

15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years.

15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.
Product: Credit reporting, credit repair services, or other personal consumer reports

In accordance with the Fair Credit Reporting act. The account below has violated my federally protected consumer rights to privacy and confidentiality under 15 U.S.C 1681. ACCOUNT Name : XXXX - XXXX XXXX XXXX. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 section 604 A Section 2 : It also states a consumer reporting agency can not furnish an account without my written instructions. 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the item of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years. 15 U.S.C 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.
Product: Vehicle loan or lease

Date XX/XX/year> amount XXXX asking the company to provide prove and copy of the loan, i give them over 30 days, no responses. This also has been removed for my account but has been reinstated again, am asking for it to be deleted. Thanks!
Product: Credit reporting, credit repair services, or other personal consumer reports

To this date, XX/XX/XXXX I have been writing and going back and forth with Equifax for the past XXXX years ( since XX/XX/XXXX to be precise ) about derogatory accounts on my reports. I have been nothing but fair to this company with the patience I've had so far. I have sent in multiple requests asking them to provide me with paperwork stating whom they have spoke with and how are they verifying this unverified and unverifiable accounts on my credit. I have not received anything from the original creditor ( s ) for these accounts. Equifax are still reporting XXXX XXXX, XXXX, and XXXX without any responses besides the generic " verified '' automated letters that I've been receiving for the past almost two years.
Product: Credit reporting, credit repair services, or other personal consumer reports

Good Afternoon - I was reviewing my XXXX credit report and noticed a few hard inquiries that I did not do. One was from XX/XX/2018 I have a hard inquiry from XXXX XXXX. That is not someone I would ever do business with. So there should not be an inquiry from them. And it appears on my hard inquires again on XX/XX/2018. 

Then looking at my XXXX XXXX credit report and noticed a few more hard inquires that I did not do. One was XXXX XXXX Inquiry from XX/XX/2018 no clue what this even is. Another is another cell phone company, XXXX Inquiry from XX/XX/2018, I would never use this company either.
Product: Credit reporting or other personal consumer reports

I hope you are doing well. Despite our previous correspondence and my ongoing efforts, the fraudulent items remain on my credit report. I kindly request that you escalate this matter and take all necessary steps to thoroughly investigate and remove these fraudulent items from my credit file. Transparent communication about the progress and actions being taken to resolve these issues would be greatly appreciated. I understand that addressing cases of fraud can be complex, but it is crucial that we work together to expedite the resolution process. Your cooperation and assistance in this matter are essential to achieving a satisfactory outcome. The following items should be removed as soon as possible : XXXX : XXXX XXXX XXXX XXXX, NJ XXXX XXXX XXXX Balance : {$0.00} XXXX  XXXX Balance XXXX {$0.00XXXX XXXX  XXXX Balance : {$110.00} XXXX  XXXX XXXX  XXXX Balance : {$2400.00} XXXX  XXXX Balance : {$4000.00} XXXX : XXXX XXXX Balance : {$0.00} XXXX  XXXX Balance : {$0.00} XXXX XXXXXXXX Balance : {$110.00} XXXX  XXXX XXXX  XXXX Balance : {$2400.00} XXXX  XXXX Balance : {$4000.00}
Product: Credit reporting, credit repair services, or other personal consumer reports

put me into collections with and account I have on autopay and o n't fix
Product: Mortgage

I recently refinanced my mortgage and Shellpoint Mortgage is no longer my loan servicer. 

The refinanced loan closed on XX/XX/XXXX. The escrow balance from my XXXX statement totaled {$1200.00}. 

I was just notified this week that the escrow reimbursement only totaled {$1000.00}. Shellpoint instead of working with the title company inappropriately deducted 3 days of per diem interest from the escrow balance that I was due. 

This is not appropriate and have not heard back from Shellpoint   with a response. Another major issue is the title company told me the wire was sent to Shellpoint or XX/XX/XXXX however the payoff was not noted on my account until XX/XX/XXXX. 

I have included both the XXXX mortgage statement and the transaction history received from Shellpoint on this complaint.
Product: Credit reporting, credit repair services, or other personal consumer reports

This is my third endeavor to tell you that I am a victim of identity theft and I complain to question specific records in my document coming about because of the wrongdoing. The records I am questioning connect with no exchanges acquiring any possession of goods, services or money that I have made or authorized. Assuming no one cares either way, block the noteworthy of any information in my credit record that came about due to an alleged fraud or extortion. 
XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Product: Checking or savings account

My company has checking accounts at Suntrust Bank. My online access was cutoff due to " incorrect password. '' I have a password manager program, so I know this is false. I called and spoke to someone in XXXX. I gave him the last four numbers of my company 's taxpayer ID number. He said it was the wrong number and the account was locked. I spoke to " XXXX '' his supervisor who said the same thing. My password did not change. Suntrust simply locked me out to force me to reset my password, then apparantly screwed up the paperwork they have on my company. It's now Saturday afternoon and all banks are closed, so I'm out of luck till Monday. 
Please figure out what's going on. Thank you.
Product: Debt collection

As we continue to validate this debt with AWA COLLECTIONS.they have forward me a contract of validation without properly showing validation of Driver License, nor submitted to the legal Signature that matches the Driver license. Anyone can produce the names on this contract. Ive notice that there is 2 unknown people on contract explaining that they are excluded but then are designated driver on another page .. I am not familiar with these names or is affiliated in any term.

Under the FCRA law Ive asked AWA COLLECTION to validate payment proof of history records. Identification picture and social security copy as when signing up for any insurance they asked for 2 valid proof of identifications. AWA Collections have still not provided genuine validation of this debt and I still have no acknowledgment of this contract and still is a mystery AWA COLLECTION is eager to get some sort of settlement. 

AWA Collections FCRA is a law
Product: Credit reporting, credit repair services, or other personal consumer reports

In accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681.

I asked XXXX, Transunion, and XXXX to reinvestigate these accounts : XXXX XXXX XXXX, Account # XXXX ( this is over the 4 year California statute of limitations as well ) XXXX XXXX XXXX, Account # XXXX XXXX XXXX XXXX, Account # XXXX XXXX XXXX XXXX, Account # XXXX However, they stated everything was complete and accurate. But how is that possible if the open date, date of last activity and much more is incorrect. According to 15 USC 1681i ( 5 ) they are supposed to modify accounts that aren't reporting correctly.

15 U.S.C 1681 section 602 A. States I have the right to privacy.

15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years.

15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.

Also, they aren't in compliance with metro 2 credit reporting. I have evidence to prove my case
Product: Credit reporting, credit repair services, or other personal consumer reports

I recently financed a new vehicle and was aware of the companies would pull my credit report. However, there multiple inquires from companies that I did not authorize to make matters worse some companies have more than one inquire. Which has negatively impacted my credit score.

Furthermore, there are inquires from creditors that I did not authorize to put a inquire on my credit report and again some have multiple inquires.
Product: Credit reporting, credit repair services, or other personal consumer reports

Equifax has admitted that it officially sent lenders incorrect credit scores for millions of consumers. I, as a consumer was in fact was effected by this careless behavior. Congress has made it abundantly clear that you have ASSUMED the vital role of assembling and evaluating consumer credit and other info on consumers. I never gave you my written consumer consent to take this action, which violated my right to privacy an even worse means your company broke federal law! There is a need for your corporation to exercise your grave responsibility with fairness, impartiality, and a respect for my right to privacy. Your recent admission of wrongdoing does not show fairness, was impartial, and completely disrespects my right to privacy as a natural person. You had no permissible purpose to furnish any of my information in the first place because I did not give you my oral or written instruction pursuant to Federal law. Furthermore, this behavior also goes against your own Data Sharing Policy, specifically on Page 3 under Consent. 

Items to be removed : Personal Information 1. XXXX XXXX XXXX, XXXX XXXX, La. XXXX XXXX. XXXX XXXX XXXX, XXXX XXXX, La. XXXX XXXX. XXXX XXXX XXXX, XXXX XXXX, La. XXXX Accounts : XXXX. XXXX XXXX XXXX account beginning in XXXX XXXX. XXXX XXXX XXXX XXXX Inquiries : XXXX. XXXX ( XXXX ) XXXX, XXXX XXXX XXXX XXXX XXXX previous CFPB Complaint Number XXXX See previous FTC Report Number : XXXX for identity theft
Product: Credit reporting, credit repair services, or other personal consumer reports

XXXX, EXPERIAN ARE REPORTING INACCURATE PERSONAL INFORMATION ABOUT MY SELF. I HAVE SENT THEM CERTIFIED LETTER INCLUDING MY ADDRESS CORRECTED DOB AND WITH UTILITY BILL INCLUDED. THEY HAVE NOT YET RESPONDED TO MY REQUEST TO REMOVE ALL INACCURATE INFORMATION OFF MY CREDIT REPORT LIKE MISSPELLINGS IN MY NAME, MULTIPLE SSN VARIABLES. XXXX HAS MY DOB AS XX/XX/XXXX I WAS IN FACT BORN ON XX/XX/XXXX AS A RESULT THEIR ARE MULTIPLE ADDRESS AND EMPLOYMENT RECORDS STATED ON THE CREDIT REPORTS THAT IS SEVERLY HURTING MY CREDIT SCORE AND COMPLETELY DESROYING MY IDENTITY. 
ONLY INFORMATION THAT SHOULD BE ON MY REPORT SHOULD BE THE FOLLOWING. EVERY OTHER THAN WHAT IS TYPE AND PUT INT0 THIS SECTION SHOULD BE APPEARING ON MY CREDIT REPORT. 

1. My Name : This is my legal name : [ XXXX ] [ XXXX ] Please delete any other references to names as they are not mine and I have never used any of them. 

2. My Address : Also, please be sure that my address is listed correctly. My address should read : [ XXXX XXXX XXXX  XXXX ] [ XXXX XXXX, New Jersey XXXX ] Please delete any other references to ADDRESSES as they are not mine and I have never used any of them. 
3. My Date of Birth : [ XX/XX/XXXX ] AS STATED ON COPY OF DRIVERS LICENSE ENCLOSED WITH LETTER. Please delete any other references to my DATE OF BIRTH as they are not mine and I have never used any of them. 
4. MY EMPLOYMEN HISTORY : [ I HAVE NO EMPLOYMENT HISTORY ] Please delete any other references to EMPLOYMENT as they are not mine and I have never used any of them 5. SSN VARIATION [ XXXX ] Please delete any other references to my SSN as they are not mine and I have never used any of them 6. PHONE NUMBERS- [ XXXX ] Please delete any other references to PHONE NUMBERS as they are not mine and I have never used any of them 7. EMAIL- [ NONE ] Please delete any other references to EMAILS as they are not mine and I have never used any of them. 
Please send me a new report when you are completed so I may continue to verify its ' accuracy.
Product: Credit reporting or other personal consumer reports

As per the guidance from the Consumer Protection Bureau ( CFPB ) the document needed and a letter from an advocacy group helping me due to XXXX XXXXXXXX XXXX XXXX which falls under XXXX  according to XXXX-Debt Final Rule 1002.142 ( b ) ( 4 ) -51002.142 ( b ) ( 7 ). I kindly request that you delete and block this information from my credit report within four business days pursuant to section 605c of the Fair Credit Reporting Act. I am a victim of XXXX  XXXX  of XXXX XXXX and would like for all listed accounts to be blocked and deleted company information XXXX. Please delete the following accounts. 


Account Name : XXXXXXXX XXXX XXXX Account Number : XXXX Account Name : XXXX XXXX XXXX Account Number : XXXX Account Name : XXXX XXXX  XXXX Account Number : XXXX Account Name : XXXX XXXX XXXX Account Number : XXXX Account Name : XXXX Account Number : XXXX INQUIRIES : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Product: Credit card

I booked a room to stay XX/XX/XXXX to XX/XX/XXXX at XXXX XXXX using the app XXXX. On the announcement it was saying : room assignment on arrival. When I arrived, I was informed that I reservation was for a SHARED ROOM WITH FEMALES ONLY. I tried to change my reservation with the hotel but because I used another app to buy, they couldn't change or cancel. In my purchase it did not say anything about only females I tried to cancel using the app Or change but they didnt help me They sold me a room that doesn't exist and even the shared Room I couldn't use because I am a male I couldn't do checking.. it was a fake announcement to make advantage on customers.. i have to book another hotel at the last minute and pay more than I was expecting..