23daVinci/CFPB_Complaints huggingface dataset:
Product: Credit reporting or other personal consumer reports

This is my 4th endeavor to tell you that I am a victim of identity theft and I complain to question specific records in my document coming about because of the wrongdoing. The records I am questioning connect with no exchanges acquiring any possession of goods, services or money that I have made or authorized. Assuming no one cares either way, block the noteworthy of any information in my credit record that came about due to an alleged fraud or extortion. 
XXXX XXXX XXXX XXXX, CA XXXX XXXX XXXX XXXX XXXX XXXX CA XXXX XXXXXXXX XXXX Inquired on XX/XX/XXXX XXXX XXXXXXXX XXXX XXXX Inquired on XX/XX/XXXXXXXX XXXX
Product: Money transfer, virtual currency, or money service

I have tried multiple times to email and contact Gemini with no response at all, they have have my money and I have no way to access it due to them not verifying my account t
Product: Credit reporting or other personal consumer reports

Chexsystems did not protect consumer 's PII
Product: Credit reporting, credit repair services, or other personal consumer reports

The inaccurate accounts indicated below continue reporting on my credit report despite several written requests, in violation of federal law. I dated the previous letter I sent to the XXXX credit bureaus on XX/XX/2022, but I never received a response. Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ) require these accounts to be authenticated ( A ). I will take legal action against you if you do not validate these accounts. Please follow the law so that this situation can be settled quickly. 
XXXX XXXXXXXX XXXX XXXX Balance : {$12000.00} XXXX XXXX XXXX XXXX XXXXXXXX Balance : {$850.00}
Product: Debt collection

Bull City Financial of XXXXXXXX XXXX has reported 2 debts ( {$210.00} and {$220.00} ) which were paid and a certified letter with proof sent to them. They also reported a debt of {$550.00} which I NEVER received any correspondence on. The first I ever heard about this was after the credit bureaus informed me of it. I have no contract with XXXX and they are in violation of the FDCPA and FCRA. Something needs to be done about this group and its practices. I want full proof they sent these notices including delivery receipts, which I am sure can not be provided. As such, I expect this and anything from XXXX removed ALL credit bureaus immediately.
Product: Money transfer, virtual currency, or money service

Opened a checking account with Capital One specifically to fund purchase of crypto currency but effort to transfer money into my virtual wallet was blocked and denied by Capital One. I want to spend my money.
Product: Money transfer, virtual currency, or money service

On XX/XX/2023 I sent {$370.00} and on XX/XX/2023 I sent {$390.00} through zelle. It was to someone who was saying they were selling me a dog, but when asking for a refund he refused to do so.
Product: Mortgage

Nationstar XXXX XXXX XXXX, XXXX XXXX CA XXXX XXXXShort sale was started XXXX/XXXX/2015 with Nationstar. We were informed that this was going to be run through Nationstar 's " XXXX '' program. The bidding started on XXXX/XXXX/15 and ended on XXXX/XXXX/15. On XXXX/XXXX/2015 we were informed that the highest bidder walked and Nationstar was going to go to the 2nd highest bidder. On XXXX/XXXX/2015 we were informed that the back-up bidders ( Nationstar 's pool of shill buyers ) also declined to move forward with the purchase of this property. The negotiator stated that they would continue with foreclosure until they get a reasonable offer that we can proceed with. They stated that since they could not procure a buyer through their auction process, they would be cancelling the file and asked us to remarket the property to find a buyer giving us the guidelines the investor wanted for an approval. The negotiator went on to state that if we could find a byer to meet those approval conditions they would be able to approve the buyer and close the short sale. 

We remarketed the property and found a buyer that was willing to meet the requested sales price, and now Nationstar is refusing to work with this buyer. They are stating it is required to go through their ( ALREADY FAILED ) auction process yet again. 

NATIONSTAR OWNS XXXX. 

I know for a fact that Nationstar/XXXX work with a special pool of buyers, whom they even claim to represent as their 'agent '. TWO ISSUES with this ... .. 1- Nationstar/XXXX are not licensed to represent buyers/sellers in this state. 2-'Representing a buyer ' goes directly against the idea of a public fair-market auction. 

In addition, Nationstar 's own shill buyers DO NOT HAVE TO PAY THE 5 % PREMIUM that the 'public ' is required to pay. 

IS NATIONSTAR DEFRAUDING THE INVESTOR BY FORCING THE PROPERTY TO BE OFFERED TO THEIR SELECT POOL OF SHILL BUYERS???? 


It is obvious the auctions are fixed ... .... Yet another way for Nationstar to defraud their investors, the community, and their own clients.
Product: Credit reporting, credit repair services, or other personal consumer reports

In accordance with the fair credit reporting act XXXXXXXX XXXX XXXX Account ending in XXXX and XXXX has violated my rights 15 U.S.C 1681 SECTION 602 A STATES I HAVE RIGHTS TO PRIVACY 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions
Product: Credit reporting, credit repair services, or other personal consumer reports

I have had a freeze with Experian since XX/XX/2023 and all of a sudden today my credit score dropped XXXX. I have not opened a new account since 2023, finished any kind of application to apply for a mortgage or done anything to deserve a drop this severe. This is the " answer '' on Experian 's website to what is hurting my credit score : Lack of recent non-mortgage loan information HURTING You have a lack of recent activity from a non-mortgage installment loan. 
Your credit report shows a {$0.00} balance on your non-mortgage loans ( such as auto or student loans ) or a lack of sufficient recent information about your loans. Having a non-mortgage installment loan with no missed payments and a low balance along with other types of credit demonstrates that a person is able to manage a variety of credit types. Having a 0 % installment loan balance to loan amount ratio is considered slightly more risky than having a low installment loan ratio. 

It does not list any hard inquiries or other accounts being open, and if so how did they get past my freeze?
Product: Credit reporting or other personal consumer reports

I am filing a complaint to request a reinvestigation of the following account on my credit report, as I believe there are inaccuracies : Account Name : XXXX Account Number : XXXX I ask that the Consumer Financial Protection Bureau assist in ensuring the accuracy of the information being reported, as required under the Fair Credit Reporting Act ( FCRA ). Please investigate and correct any inaccuracies promptly. Thank you.
Product: Mortgage

In 2005 I entered into a Smart Fit refinance loan with Wells Fargo Bank. Under the agreement I was to pay just the interest on the principle. At the end of the XXXX years they automatically rolled it into a XXXX year fixed mortgage at a 6.05 % interest rate. They have no record of contacting me about the change. As if this were not bad enough they want {$660.00} per month for XXXX years on a {$55000.00} principle amount. All calculations I find at this interest rate on the principle come to only an average of {$440.00} per month. My online account does not show the conversion to a XXXX year mortgage nor does it breakdown any detail of what is included in the payment. Only referring to them as fees and charges. All correspondence with Wells Fargo has gone no where.
Product: Checking or savings account

XXXX XXXX XXXX & XXXX XXXX XXXX XXXX XXXX XXXX   XXXX ( XXXX XXXX XXXX XXXX XXXXXXXX ) XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, NY XXXX XXXX XXXX XXXX XXXX XXXX XXXX Home : ( XXXX ) XXXX XXXX   Fax : ( XXXX ) XXXX XXXX XXXX Cell ( XXXX ) XXXX XXXX XXXX Email : XXXX XXXX XXXX XXXX XXXX : XXXX   XX/XX/XXXX Dear Consumer Financial Protection Bureau : 1 . I filed a complaint against COMMUNITY BANK on or around XX/XX/XXXX, for elderly-financial abuse, theft, and fraud. This banks ' employees, involved with the organized-crime, aided and abetted an organized-crime member XXXX in stealing {$1.00}, 200.00 from me.

2. XXXX XXXX stole my {$1.00}, XXXX through a scheme of renting an illegal apartment aided and abetted by the local and state police ; so, they refused to file a police-report. When the local and state-police saw no other option, they filed the report ; but it was falsified.

3. The police-report looked like I have lived in the apartment and, then, the apartment became damaged ( by my use ) ; so, it was not fraud, but a landlord and tenant-dispute. when, in reality, XXXX XXXX   rented the said apartment with dozens of violations, said that he was going to fix it before he cashed my first month-rent and security deposit.

4. After fixing the apartment, he was supposed to give me a lease and the key. Then, he was going to cash the check for the said two months. This never happened. He cashed the check immediately after I gave it to him and never repaired anything. When I went to the bank and reported the fraud and scheme, they told me that they would not follow the law ; so, I could get my defrauded money back.

5. I, and an ocular witness, have seen the local state and police- officers at the local motel -- where people drink, rent rooms for a night or two, and eat. I dont know if XXXX XXXX or his family own the said motel ; but I do know that they are friends with XXXX XXXX and hang out where he does at the said motel.

6. After I found out that they hang out at the same motel and are good friends, the said police refused to follow the law and arrest the perpetrator for fraud XXXX XXXX. After I filed a complaint with the Consumer Financial Protection Bureau, COMMUNITY BANK retaliated against me and ran another scheme involving covering up parts of my rent-checks, at the new place where I rent.

7. I rented another apartment because I almost died of infections from XXXX XXXX 's illegal-apartment. After I got terrible infections from the said illegal-apartment, I went to the local XXXX-Hospital in XXXX, NY. There, coincidentally, two nurses and an Assistance Physician tried to XXXX me. I have a 911-Call and ocular witness.

Sincerely, XXXX XXXX XXXX, XXXX Citizen
Product: Credit reporting or other personal consumer reports

police report numbers : XXXX and XXXX I am writing to formally report significant issues with a credit reporting agency concerning multiple inaccuracies present on my credit report and to request the removal of this erroneous information. 
I contest the following inquiries that must be removed from my credit report : XXXXXXXX XXXX XXXX XXXX XXXX XXXX Additionally, I request that the following accounts be added back to my credit report, as they have been paid as agreed : XXXX XXXX XXXXXXXX XXXX. XXXX XXXX XXXX XXXX Furthermore, I must emphasize the erroneous bankruptcy filing that XXXX has claimed to verify. The XXXX XXXX XXXX has confirmed that it **does not verify information to third parties**. This situation raises significant legal concerns under both **15 U.S.C. 1681e ( b ) **, which requires consumer reporting agencies to follow reasonable procedures to ensure maximum possible accuracy of the information reported, as well as my constitutional right to due process under the **Fifth and Fourteenth Amendments** of the United States Constitution . These rights guarantee that I am entitled to accurate information being reported about me and that I have the right to challenge any inaccuracies. 
Additionally, under international law principles, including those reflected in the **Universal Declaration of Human Rights ( UDHR ) ** and the **International Covenant on Civil and Political Rights ( ICCPR ) **, individuals are entitled to privacy and the protection of their personal data. The failure to rectify inaccurate information in my credit report operates contrary to these fundamental rights, thereby violating not only domestic legislation but also international standards of justice and fairness. 
Given these circumstances, I hereby request the immediate : XXXX. Removal of the inaccurate inquiries from my credit report. 
XXXX. Addition of the accounts ( XXXX XXXX, XXXX XXXX, XXXX ) that have been paid as agreed. 
XXXX. Removal of the erroneous bankruptcy filing from my consumer reports. 
I have provided a police report to the credit reporting agency substantiating my claims regarding these inaccuracies, but despite my efforts to resolve these issues directly with them, no action has been taken. These inaccuracies have severely impacted my credit score and overall creditworthiness.

Attached are copies of the police report and my correspondence with the credit reporting agency for your review.

Thank you for your attention to this urgent matter. I look forward to your prompt assistance to ensure the rectification of my credit report in accordance with both domestic and international legal standards.
Product: Credit reporting or other personal consumer reports

I wrote a letter to the Dept of education and to XXXX  about why they have my loan information on my credit and consumer reports without my written consent. At the time of applying and accepting the loan for college courses I was NOT notified about this showing up on my report nor was this made clear to me this would occur. They violated the law and do NOT have permissible purpose to share this information to the consumer reporting agencies. I've requested for the proof of permissible purpose given and they could NOT provide and with each letter I sent them they wrote back saying there wasn't enough information provided which doesn't make sense.
Product: Credit card or prepaid card

I opened a new credit card with capital one bank. I used the card, then I never received a statement. I never recieved a mailed statement or an emailed statement. I waited 2 months to check on the account. In that time Capital One charged me {$65.00} in late fees. I recieved no notice about the fees or the account. Capital one refused to waive the fees. The only way I could come current, was to sign up for a program that charged me {$83.00} a month for three months. I believe that they did this purposeful to generate increase fee income.
Product: Credit reporting, credit repair services, or other personal consumer reports

In accordance with the Fair Credit Reporting Act. 15 USC 1681 ( a ) ( 1 ) ( A ), Can you reinvestigate the completeness and accuracy of the accounts listed below. These accounts are not accurate or correct. I would also like for the bureaus to provide the procedure used to verify these inaccurate items. 

Account Name : XXXX Account Number : XXXX Account Name : XXXX XXXXXXXX XXXX XXXX  Account Number : XXXX Account Name : XXXX XXXX  Account Number : XXXX Account Name : XXXXXXXX XXXX XXXX XXXX XXXX XXXX Account Number : XXXX
Product: Credit reporting, credit repair services, or other personal consumer reports

XXXX XXXX # XXXX, XXXX XXXX XXXX # XXXX Were both in a bankruptcy I filed on XX/XX/2014. Both of these accounts continue to update showing negative balances after the bankruptcy was discharged over 4 years ago. 
I have tried several times to have this issue resolved the credit bureaus and the furnishers but with no success.
Product: Credit reporting, credit repair services, or other personal consumer reports

Late payments dates on my credit report are not accurate they have been put in wrong while my account with lenders are current
Product: Credit reporting, credit repair services, or other personal consumer reports

This account was opened bye someone without my knowledge. Fraud
Product: Credit reporting, credit repair services, or other personal consumer reports

My name is XXXX XXXX XXXX, and I am sending this request myself to address the inaccuracies on my Credit Reports. There is no third party involved or any Credit Repair company working on my behalf. I have been patiently waiting on their response to the written requests I sent. However, any modes of response or coordination were not taken on their end. They have not complied with the Fair Credit Reporting Act, 15 USC Sections 1681i within the time allowed by law and continued reporting as unverified information which now, given all my attempts to address it directly with the creditor, as wilful negligence and non-compliance with federal statutes. Below is the lists of the erroneous account reporting on my credit report : DUVERA BILLING SERVI XXXX Balance {$1200.00}
Product: Credit reporting, credit repair services, or other personal consumer reports

I am showing 2 collections accounts on my credit report from the same creditor, which is a mistake. First the debt is not mind and I have fought with this company so many times over the past year. I have never received any Proof that this debt is my. Proof is my signature. I have asked several times through certified letters beginning on XX/XX/2017. I am showing XXXX XXXX via original creditor CAPITAL ONE BANK USA with a balance of {$760.00}. Also, I am showing XXXX XXXX XXXX via original creditor CAPITAL ONE with a balance of {$850.00}. I need this corrected immediately. I do not have a debt with this creditor and it is the responsibility of the credit bureau to validate the information that is reported on my credit report.
Product: Debt collection

I've received multiple calls from XXXX XXXX on my cell phone. Each time they ask for a person named " XXXX '' who doesn't have the phone number. The calls include local call spoofing attempts ( very frequent ), XXXX, and even XXXX. I've repeatedly asked them to put my phone number on their " Do not call '' list but they just hang up on me then call me over and over again.

I filed a complaint against them about two years ago for the same activity to which they sent a letter promising to never do call my number again. They are doing it again.

They are also using a robo-calling device to call my cell phone. This is also illegal.

I've found that they are a debt collection company known for using sleazy tactics in order to collect debts that are not owed. I do not owe any one and am not in debt. No one named " XXXX '' is associated with me or my phone number.
Product: Mortgage

We have a mortgage with Loan Care, a XXXX Company, XXXX. XXXX XXXX, XXXX XXXX, Virginia, XXXX, XXXX. They purchased our loan from another company approximately 1 year ago. Since that time we have had nothing but XXXX problem after another with this company. It started with trying to set up the accelerator program and missing payments. Since before XXXX we have had an issue with login on to their website. I called on XXXX XXXX, 2016, explained the problem and was told it was an issue with their website. I was told they would have the problem fixed and a return telephone call by the end of the business day. There was no return call and the login issue was not fixed. The issue has continued until today ( XXXX/XXXX/2016 ). I called Loan Care on XXXX/XXXX/2016 and explained the issue again. I was told to rest our password through their link. I followed their instructions and their own system failed to provide a temporary password for login. I was again promised the issue would be repaired with a return telephone call within 30 minutes providing me with a temporary password for login. After approximately 3 hours with no call, I called the company again and explained the issue again. During this telephone call, I was once again promised a return call from a supervisor, and a resolution to the issue. So far, the issue has not been resolved. This appears to be a reoccurring issue with this company, because I was told that they had to change their procedure in dealing with a complaint about their website. 

This is a major issue because we are wanting to pay our loan off early and because of the login issue we are unable to make additional payments. I have began to wonder if this is an issue to prevent individuals from making additional payments.
Product: Debt collection

I have not received any documentation about this supposed debt that I owe to this debt collection company, but they just recently called my office and left a message with my boss. They have contacted me prior and threatened to sue me but refuse to tell me what debt this is for and how much I owe. They are breaking many, many laws with their scare tactics and they're trying to collect on a debt that is past the statute of limitations for the state of Illinois. There are several lawsuits out there against them currently.
Product: Checking or savings account

I was going through my bank statements when XXXX realized there were a couple transactions I didnt recognize and contact current bank and told them I wanted to file a dispute for those unauthorized purchases I didnt make. and I also dont own a XXXX XXXX and I also contacted the merchant which they told me that I couldnt get a refund or wasnt eligible for it.
Product: Credit reporting or other personal consumer reports

According to credit karma I have received in total it says XXXX late payments. Being in XXXX of XXXX, XX/XX/XXXX, XXXX of XXXX and then XXXX of XXXX. Its not showing a XXXX under the screen but it says there are XXXX late payments. The only valid one is from XXXX of XXXX. 

I have put my car on autopay with GM Financial since I drove it off the lot. Most months it seems to work flawlessly but every once in awhile it randomly shuts off and I get hit with late payments with no notice. A flaw in their system should never fall on a consumer. I have contacted GM Financial many times regarding this and every time they tell me I need to set it up again and do it through the mail so I do. I print off the autopay form, I fill it out and I mail it to them. Yet it still seems to have failed me XXXX different times in the almost 3 years ive owned this XXXX. My suggestion at this point is I plan to just pay the car off in full and close the account because I never want to have to do any business with XXXX in Billings let alone GM Financial ever again. XXXX willing to pay the account off in return to remove these late payments as they are incorrect.
Product: Credit card or prepaid card

On XX/XX/2019 I purchased four XXXX cards in the amount of {$500.00} each which is a total {$2000.00} I got a scammer call from the FBI and I wasn't aware it was a spoof call, I was told by both law enforcement and the credit card company where i purchased these cards to give them a call to see what they can do and so far no one has helped me!