Product: Checking or savings account

I fail for a Job Scam and even with all the proof that had gone to the proper authority to report the company that scam me to cash a check at XXXX they still decide to ban me for life at open any account with them than they put my XXXX checking account charged off with a balance owed also the The charge-off is not reversible so this happen to me because I make one mistake .also their Customer Advocacy XXXX XXXX XXXX was completely useless all they did was toe the company line they did not help me what so ever. 

Ok here how all this mess started when indeed sent me a email about a remote work from home data entry job so I apply than I got a email like this from XXXX XXXX, XXXX " Dear Prospective Employee, Our XXXX XXXX XXXXXXXX has received, reviewed, and evaluated the resume you posted on ( Indeed ) and you have been shortlisted for an online interview because we strongly believe your skill set meets the desired criteria. For the position : ( XXXX XXXX XXXX XXXX XXXX ), We believe you have the required qualifications to undergo an online interview. Following the newest online screening introduced by The Bureau of Human Resources, you are required to download the Telegram application ( on your mobile device or PC ) via XXXX  and set up an account to contact XXXX XXXX XXXX, XXXX of the Hiring Managers, via XXXX XXXX  by adding up her profile @ XXXX  or visit the XXXX link XXXX XXXX XXXX, 1which can be used to identify her for the online interview and comprehensive job details. ( If you already have an existing XXXX account, you may proceed with it as well for the online interview ). Our starting salary for the position is {$25.00} per hour ( Working hours are flexible Monday Friday; full-time & part-time ), pay cycle is weekly or bi-weekly depending on your preference. Your timely response matters a lot. We are looking forward to having you on the team. Interview Scheduled : Online. Time : ASAP Venue : Online Via XXXX XXXX is Available XXXX XXXX. '' So I did what it say and got into contact with XXXX XXXX on telegram here is so of what she say '' Im XXXX XXXX XXXX, Hiring Manager at XXXX XXXX. I will be the one to brief you about the positions and the company. May I know your full names Age and where you are located ( City, State )? '' and " the check will be covering up for both your working and training materials as well as setting up a mini office in your home which i believe you do have a space provided for that? '' and " Good morning Here 's the Tracking # to the to the check for the purchase of your workinbg equipment that was mail to you XXXX required to track it on XXXX to know the delivery status. Once that has been done, get back to me, let me know the status of the package ... Copy that? '' And after I got in to contact with the bank about the check I try to check deposit and than when back to talk to XXXX and tell her what my bank said " Hi ma'am just got done talking to my bank here is some of what they had to said about the check that was sent to me " I also show the account is under review at this time, this can take anywhere from a week to over a month to complete. We will mail you a letter once the review is completed. While the review is in process, you will not have debit card or Online Banking access to the account and will want to go into a branch for any transactions. I am sorry for any inconvenience this causes. 
We don't know yet, we don't know what the reason was for returning the check unpaid yet, I was just saying those are some of the possibilities. '' " Okay, so what I would do is contact them, tell them you deposited the check and it is being returned unpaid. They should be able to tell you your next steps. '' After this messenger I been trying to get back in to contact with them but no answer me and the bank XXXX has ban me for life all because I make the mistake of failing for a Job Scam