23daVinci/CFPB_Complaints huggingface dataset:
Product: Credit reporting, credit repair services, or other personal consumer reports

In accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. 

I told the Experian, XXXX, and XXXX to reinvestigate these accounts : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX # XXXX. However, they stated everything was complete and accurate. But how is that possible if the open date, date of last activity and much more is incorrect. According to 15 USC 1681i ( 5 ) they are suppose to modify accounts that isn't reporting correctly.

15 U.S.C 1681 section 602 A. States I have the right to privacy.

15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years.

15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.

Also they aren't even in compliance with metro 2 credit reporting. I have evidence to prove my case
Product: Credit reporting or other personal consumer reports

XXXX, Equifax and XXXX have failed to show any substantial increase in my credit score although XXXX has corrected the defective reporting on their part to all three credit bureaus. 

We understand from correspondence with XXXX and from other resources that payment history counts for approximately 35 % of the composition of a credit score. There has been no improvement evident on the score subsequent to Truists updated information. 

Here is the situation. In 2021, XXXX granted me XXXX relief for my car loan that extended from the end of XX/XX/2021 through XX/XX/2021, when I again began making payments. XXXX XXXX NOT keep accurate records and erroneously reported me late during the time of XXXX relief. When I resumed payment, they applied those payments backwards to the time of initial XXXX relief starting in XX/XX/2021 instead of applying the payments from XX/XX/2021 onward. They incorrectly reported me late for slightly over 12 months. This caused me reduced credit lines which raises the usage % of my available credit. After over a year of effort, XXXX corrected their reporting to XXXX, Equifax and XXXX and I no longer have any late payments reported from them. 

Since the incorrectly reported late payments were not a result of actions on my part, that correction of XXXX error should have raised my credit score substantially but it has not. 

This situation is now an error on XXXX, Equifax and XXXX part. Correspondence with XXXX has not resulted in action on their part and despite repeated requests for the name and contact information for someone with the authority to implement the appropriate corrections to XXXX records, this has not been provided. Equifax and XXXX site does not provide and option to address the issue since the problem is not XXXX of the options listed. 

The errors resulting from this situation have caused me serious professional and personal damage. 

Once the score is appropriately raised, I will be able to reapply for the lines of credit and other terms that this error has caused me to lose and then raise the level of credit available and reduce the amount of % used. 

This experience with the disinterest of financial institutions like XXXX, Equifax and XXXX in assuring that they have accurate records is disheartening. I hope you will be able to help me rectify this situation.
Product: Credit card

Over the past few months I have been using a CapitalOne VentureOne rewards card to build up points to use with CapitalOne 's advertised XXXX XXXX XXXX  on XXXX. When attempting to link the rewards it was unavailable. I tried over several days and contacted CapitolOne who said they only know that it is unavailable. I now have XXXX points having made {$10000.00} in charges singe XXXX and have earned points the company knows to be unredeemable, yet they still advertise this use of points as a possible use of their points.
Product: Debt collection

I do not consent to electronic communications. I request all responses be in writing through the USPS Despite multiple written requests, the unverified account/s listed below continue to report on my file. The late payments are inaccurate, the payments were made on time. Please update the late payment markings to show the correct payment history. Update the account/s below XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX XXXX XXXX , XXXX XXXX XXXX XXXX , XXXX XXXX XXXX XXXX , XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX XXXX, and XXXX XXXX XXXX
Product: Debt collection

On XX/XX/XXXX I received a call from a debt collector looking for someone else, I told them that they have the wrong phone number, they then kept asking questions and I repeated myself that they had the wrong number and to please remove my number from their call list. On XX/XX/XXXX at XXXX I received a call from the company again, again they were asking for someone not associated with my phone number, I told them that I had told them yesterday to not call this number. The person again started asking questions and I told them they had the wrong number, I told them again to take my phone number off their call list and to not call. The person then said I will keep calling and hung up on me. I called the number back and asked to speak with a supervisor, they stated that because it was Saturday that no supervisor was available. I told them I wanted to be removed from their call list and that the previous person I spoke with was very hostile and repeatedly told them to remove my number and they refused and stated that they would continue to call me.
Product: Credit reporting or other personal consumer reports

Recently I looked at a copy of my credit report and noticed several inaccuracies on my account. This account is hurting my ability to obtain credit. it's my understanding that XXXX will investigate this account for me to ensure accuracy. Here is the account I am asking you to verify Account name : XXXXXX/XX/XXXXXXXX, Account number XXXX
Product: Credit reporting, credit repair services, or other personal consumer reports

There are some fraudulent accounts on my credit, I have sent XXXX disputes to experian, XXXX, and XXXX. The main concern is the accounts on the FTC reports I sent to them. They have been on my credit for a long time and I can not seem to get rid of it, they didnt even acknowledge the accounts as fraud. They didnt block the accounts withing XXXX business days of recieving the disputes. please help
Product: Credit reporting, credit repair services, or other personal consumer reports

XXXX contacted me that a card applied for can not be approved because Equifax does not have my SSN on file. I contacted Equifax who said I should send my SSN card. When I did they rejected it because it has can only work with XXXX  authorization they refused to use it to add this to my file even when this card was issued to me as a XXXX. 
I need my file to be corrected.
Product: Credit reporting, credit repair services, or other personal consumer reports

XXXX encounters error when processing request for Equifax credit report. Going to equifax website, Im required to create an account to access free credit reporting request. Once account is created, clicking on request free credit report results in website hanging and not advancing to report generation- we are temporarily unable to complete this request. Unable to reach an agent at Equifax despite numerous attempts to navigate their phone tree. After saying consumer financial protection bureau complaint to the automated system, I was immediately connected with a customer service agent. They were unable to provide me with a copy of my report and are only able to mail to me- this will be sent out in XXXX business days. The agent had not received any notification that there was a service outage with the website when I asked why I couldnt obtain my report through my online account. Every year it seems I run into issues with accessing my Equifax report - last year I had to submit a paper request and wait for that to processed before they mailed my report to me. At this point their process seems purposefully obstructionist and detrimental to the protection of my credit as the time it takes to receive my report delays my ability to assess changes to my report.
Product: Credit reporting or other personal consumer reports

Hello, Upon reviewing my XXXX XXXX, discovered some Instances of collections on an account for which I have always maintained timely payments. XXXX XXXX XXXX play a crucial role in accurately reporting consumer information. It is imperative that this information be reported with utmost accuracy. The activity dates are inaccurate on XXXX or more credit reporting agencies. 
The following account : XXXX XXXX XXXX XXXX, account number XXXX shows multiple discrepancies. I request a thorough investigation into these discrepancies and urge you to provide evidence, such as statements, demonstrating the accuracy of this account. If unable to furnish such proof, I demand that these payments be promptly updated to reflect their true status as on-time, as I have consistently upheld my payment obligations without delay.
Product: Credit reporting, credit repair services, or other personal consumer reports

Company : XXXX XXXX XXXX, experian, and XXXX XXXX XXXX collection account in the amount of {$1300.00}, disputed with company but it remains on my report. 

CA state 's Code of Civil Procedure 337 states no debt can be collected after 4 yrs. 

Account was opened XXXX of XXXX passing the statute and should be removed from my credit report completely.
Product: Credit reporting, credit repair services, or other personal consumer reports

THE DISPUTED ACCOUNTS DOES NOT BELONG TO ME, PLEASE REINVESTIGATE YOUR CREDIT REPORTING AND HAVE THOSE ACCOUNTS DOES NOT BELONG TO ME.
Product: Debt collection

Blitt and Gaines did not validate the alleged debt they are attempting to collect from me. Blitt and Gaines provided false and misleading communication regarding the alleged debt.
Product: Credit card

I want to remove these hard inquires, I dont have accounts with them. 

XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Product: Credit reporting, credit repair services, or other personal consumer reports

On XX/XX/XXXX, I received a letter from American Express that advised that they had made the decision to close my credit card account ( ending XXXX ). The reason for closure was because they had received " new '' information related to my account that was grounds for termination. Keep in mind, I have had this account for four ( 4 ) years at a line of {$1000.00}. For the past 12-18 months or longer there has been no charges on the account, I have never been late with the payment. There have been no disputes or chargebacks on the account either. When I pressed the agent, she kept saying there was new information that caused them to make this decision. I advised that they review credit scores on a monthly file most likely and I admit my score has dipped, but keep in mind, lets assume that happened in XX/XX/XXXX, the decline would have occurred, in XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX and yet no call, not notice and no changes to the account. Again, there is no balance. The steps that AMEX took were a cost measure, because I am not transacting. So rather than talk to me about that, they decide to take action that has disparate impact to me. You close my account and therefore, hurt me because it further impacts my score negatively by closing by creditor. This decision was made by some program or actuary without thought of the impact top the consumer all because I am not transacting ... not due to something I have done. After my call, they promised to review the decision. As I suspected, this was a lie because I received a letter two days later further clarifying it was my fico that was the key issue. Which is interesting because again, as I stated the FICO was most likely declining or declined since XX/XX/XXXX. What is there risk? If I close the account, they are owed nothing.
Product: Credit reporting or other personal consumer reports

I have previously requested that these items be removed from my credit report but they keep refusing the items are listed below : The credit bureau also requested again verification of my address and valid Id of who I am so I am providing that They continue to violate the fair credit reporting act -1. all fraud alerts or credit freezes - 2. Ohio department of human services XXXX XXXX XXXX XXXX - 3. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Product: Payday loan, title loan, or personal loan

I foolishly in desperation took a payday loan with an online tribal payday loan company. I borrowed {$500.00} and the interest rate and payments are astronomical. I live in South Carolina where the limit is {$15.00} per {$100.00} borrowed. On a {$500.00} loan I should have to payback {$570.00}. I have mailed my first payment of {$140.00} as I revoked this company 's ability to debit my bank account. My remaining balance should be {$430.00}. The payment of nearly {$300.00} per month is excessive, predatory and pure greed. I will pay {$50.00} every two weeks beginning XX/XX/XXXX until the {$430.00} is paid off. This company calls and emails me endlessly. It's predatory and greedy and takes advantage of individuals who feel they have no options.
Product: Credit reporting, credit repair services, or other personal consumer reports

XXXX XXXX reopened a charged off account in XX/XX/XXXX that was charged/ voluntarily repossessed back in XXXX without me making any type of arrangements or any changes to the account. There has been no changes or updates since XXXX.
Product: Credit reporting, credit repair services, or other personal consumer reports

From XXXX - XXXX, I have CONTINUOUSLY BEEN A VICTIM OF IDENTITY THEFT I have reported this to all three Credit bureaus on a number of occasions Equifax XXXX XXXX To date I still have 4 Fraudulent accounts listed on my credit report 1 ) XXXX XXXX 2 ) XXXX XXXX 2 accounts 3 ) XXXX XXXX XXXX In addition, these account and other fraudulent accounts or attempted accounts have created Fraudulent Inquiries which also MUST BE REMOVED 1 ) XXXX XXXX XXXX 2 ) XXXX. ( 2 Inquiries ) 3 ) XXXX XXXX ( 2 Inquiries ) 4 ) XXXX 5 ) XXXX. ( 2 Inquiries ) 6 ) XXXX XXXX 7 ) XXXX. ( 2 Inquiries ) 8 ) XXXX XXXX 9 ) XXXX 10 ) XXXX XXXX 11 ) XXXX XXXX 12 ) XXXX XXXX 13 ) XXXX XXXX  14 ) XXXX XXXX 15 ) XXXX XXXX 16 ) XXXX XXXX 17 ) XXXX XXXX 18 ) XXXX XXXX XXXX 19 ) XXXX XXXX 20 ) XXXX 21 ) XXXX XXXX 22 ) XXXX XXXX XXXX XXXX 23 ) XXXX XXXX 24 ) XXXX XXXX. 2 Inquiries ) 25 ) XXXX  XXXX 26 ) XXXX XXXX These fraudulent accounts and inquires are Incorrect and Misleading and by federal law MUST be removed from my credit report immediately
Product: Credit reporting, credit repair services, or other personal consumer reports

Months ago, I sent the three credit bureaus a letter asking them to correct this questionable information, but nothing has changed. I shall take legal action against you because I believe you have not authenticated these things in line with Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ) ( A ). This was mentioned in my previous COMPLAINT #, and I include it again. Kindly correct or update the following items : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Product: Student loan

I am enrolled with XXXX XXXX through My Fed Loan to get the .25 % interest rate deduction. The frequency of my paychecks have changed, and occasionally my paychecks come sooner than my loan due date, so I often like to pay early, and I always pay more than the amount due. I called Fed Loan to ask if I could temporarily suspend my direct debit, and asked if the interest rate would increase if I proceeded with this change. On the phone, I was told that the interest rate would not increase for a temporary suspension. On the Fed Loan website, there is no information stating that the interest rate would increase in the event of temporary direct debit suspension. I checked under direct debit FAQs and other parts of the Fed Loan website. Today I logged in, and my interest rate has increased .25 %. I called Fed Loan today and they confirmed that my interest rate will increase .25 % temporarily, until my next due date. If this is the policy of Fed Loan, this policy needs to be clearly stated on their website for consumers to be informed when they are making decisions about how to repay their loans. Their customer services agents also need to be better informed and give out correct information to their customers.
Product: Mortgage

In XXXX of 2016, my husband and I renewed our investment property insurance with ( XXXX XXXX PA, XXXX XXXX, XXXX XXXX XXXX, XXXX, XXXX ) ( XXXX. Company is XXXX XXXX XXXX XXXX ). 
On XXXX XXXX, 2016, my husband and I received a letter ( see attached ) from our investment property Mortgage Company ( M & T XXXX. XXXX XXXX, XXXXXXXX XXXX, phone # XXXX ) stating that we do not have sufficient flood insurance and that our investment property is in a [ Special Flood Hazard Area ]. And the letter went on to state that if they ( the mortgage company ) did not receive updated flood insurance, that they will obtain another flood insurance policy on the property. 
On XXXX XXXX, 2016, I called the XXXX of XXXX XXXX where the investment property is located and inquired as to what type of flood zone our property is in. According to the letter sent by the City of Sunrise, our investment property is not located within a Special Flood Hazard Area based on the Flood Insurance Rated Map ( FIRM ). [ See attached letter. ] On XXXX XXXX, 2016, we faxed a copy of the above letter to ( XXXX XXXX XXXX Insurance Agency ) and emailed a copy of the letter to M & T Mortgage to their offered website in their letter XXXX XXXX XXXX. 
Approximately on XXXX XXXX, 2016, we received a letter from M & T Mortgage stating that they had placed another Flood Insurance Policy ( see attached ) on our Investment Property, knowing that my husband and I already have sufficient flood insurance on the investment property. 
The mortgage company needs to have more respect for laws, policies and for us as property owners. M & T Mortgage does not own us and we are not someone to push and kick around. 
M & T Mortgage has falsely placed another flood insurance policy on our investment property causing us the responsibility of XXXX insurance payments. I hope you can inform M & T Mortgage that a federal policy/law is in place on this matter and they are not abiding by it, so they need to. We actually do not have to carry flood insurance because the property is not within the flood zone map, according to the XXXX of XXXXXXXX. But, M & T Mortgage Company goes and force place flood insurance on our property like we are some type of insignificant individuals. And took the flood money out of our escrow already, which I hope you inform them that they need to replace it back.
Product: Credit reporting or other personal consumer reports

Consumer Name : XXXX XXXX, Consumer Social Security Number : XXXX, Consumer Date of Birth : XX/XX/XXXX, Contents of Complaint : This CFPB complaint has been filed to request pursuant to FCRA 605B ( 15 U.S.C. 1681c-2 ) that you, the Equifax credit reporting agency , block information appearing on my consumer credit report that is the result of identity theft and fraud within 4 business days of you receiving this complaint. This fraudulent, inaccurate, and false information consists of a personal credit card account opened at XXXX XXXX on XX/XX/XXXX under the account number XXXX and a collections account opened at XXXX XXXX XXXX  XX/XX/XXXX with a balance of {$4800.00} that appears related to the aforementioned personal loan account opened at XXXX XXXX XXXX XXXX. These accounts have resulted in several fraudulent hard inquiries and fraudulent collections appearing on my consumer FICO credit report. I've attached a list of the hard inquiries in question as well as a copy of the consumer FICO credit report maintained by you which shows the aforementioned fraudulent items. I do not recognize the aforementioned accounts, collections, or hard inquiries as reported. The aforementioned accounts, collections, and hard inquiries appearing on my consumer credit report maintained by you were not opened, made, or initiated by me. All of the aforementioned accounts, collections, and hard inquiries are the result of identity theft and fraud. I have attached a copy of FTC Identity Theft Criminal Complaint # ( private case number ) as proof from the US Federal Trade Commission that all of the aforementioned consumer credit accounts, collections, and hard inquiries are the result of identity theft and fraud.
Product: Credit reporting, credit repair services, or other personal consumer reports

I was recently turned " Down '' for a car loan because of some unknown " $ XXXX DEBT '' that was NOT mine placed onto my " TransUnion '' credit report. 
I have been trying to get my " FREE '' annual " TransUnion '' credit report with no luck.
Product: Credit reporting, credit repair services, or other personal consumer reports

5 U.S. Code 6802 - Obligations with respect to disclosures of personal information Ally Financial, it has come to my attention that you illegally reported my information to unaffiliated 3rd parties without giving me my disclosures. Pursuant 15 USC 6802 you are required by law to give me 3 disclosures I have checked all documents from your institution given to me and none of these documents contained any of the required disclosures pursuant 15 USC 6802 ( b ). ( b ) OPT OUT ( 1 ) IN GENERAL A financial institution may not disclose nonpublic personal information to a nonaffiliated third party unless ( A ) such financial institution clearly and conspicuously discloses to the consumer, in writing or in electronic form or other form permitted by the regulations prescribed under section 6804 of this title, that such information may be disclosed to such third party. ( B ) the consumer is given the opportunity, before the time that such information is initially disclosed, to direct that such information is not disclosed to such third party; and ( C ) the consumer is given an explanation of how the consumer can exercise that nondisclosure option.