23daVinci/CFPB_Complaints huggingface dataset:
Product: Credit reporting, credit repair services, or other personal consumer reports

Equifax ( and only Equifax -- the other two CRAs don't have this issue ) lists a former address as my current ( they are missing my two most recent addresses, and list a former address in another state as current ). I would not care, except this is causing issues with financial institutions/applications. 

I have made repeated attempts to directly address the issue with Equifax, including ( 1 ) filing two disputes ( XX/XX/20 and XX/XX/20 ) with them to have the information corrected and providing substantiation and ( 2 ) calling their GCC team, who are distinctly unhelpful ( their call center automated system doesn't verify properly ; and seems designed to shunt people to cheaper servicing options -- this would be fine if their automated/online systems worked ). GCC simply reads back that my former address is still listed as current without providing any clarity as to why they haven't corrected the address ( based on the information I provided as well as all the info the banks have been directly submitting to Equifax ( my addresses are properly reflected with those companies ) ). Curiously, Transunion almost immediately update my report with my new address after I updated with the financial institutions -- unclear what's the deficiency with Equifax.
Product: Money transfer, virtual currency, or money service

First thanks for give me the opportunity for get help from PayPal to resolve my issue with my account. 
I call today for request something and they told me my account has been limited by the system. 

Will you please check if any specific reason why this happened. 

I hope get help. 

My email is XXXX XXXX
Product: Credit reporting, credit repair services, or other personal consumer reports

i have been receiving calls from this company regarding some collections for medical bills? i have never been to any medical facilities of any kind to have any debt under my name. This could be a result of identity theft i was going through. I'm attaching my identity theft report with this request. Please verify the information again please remove this from profile as i dont have anything to do with this.
Product: Debt collection

Simons Agency is refusing to remove the open balance on there end even though it is deleted from my credit report. It say I owe two payments which are false because I went to the XXXX XXXX XXXX in the XXXX XXXX which was a free health clinic. I should have never been charged.
Product: Checking or savings account

Attended XXXX XXXX XXXX XXXX XXXX XXXX as a ( XXXX ) XXXX XXXX XXXX, having been paid, as a XXXX for the months starting XX/XX/XXXX to XX/XX/XXXX of XXXX XXXXXXXX XXXX semester. I finished the fall XXXX semester at XXXX XXXX XXXX XXXX. Intrigued with starting a new semester I have submitted a XXXXXXXX XXXX XXXXXXXX - XXXX with hopes of receiving XXXX XXXX package for the XXXX XXXXXXXX semester.
Product: Credit card

DISPUTE LETTER XXXX XXXX XXXX # XXXX XXXX XXXX XXXX, GA XXXX SSN # XXXX XXXX To Whom It May Concern, It has been brought to my attention, with diligent investigation, that my account has been tampered with.

NOTICE OF FRAUD I have made several attempts to rectify this issue with the creditor & credit bureaus. Pursuant to XXXX XXXX. XXXX XXXX. XXXX, I am due a promise of accuracy in my report based on federal law. I have report this account to the CFPB.Moving forward, I need to be provided with the following documents : original account, dates open and closed, payment history, fees, charge off, account purchased with XXXX or third party if apply Also my authorization and signature. 

This issue is time sensitive Respectfully XXXX XXXX
Product: Mortgage

This complaint concerns my mortgage company not paying my real estate taxes, due to them saying that the parcel number on the deed was wrong. I spoke to a lawyer, and he said that it is almost impossible to mess up an escrow account based on that information. I feel my mortgage company has been trying to get much more money from me than they need to. My mortgage company is PHH Mortgage from XXXX, IL and I have been trying to get them to pay my real estate taxes since XXXX of XXXX, and then adjust my monthly mortgage payment accordingly, when I got a notice from my income tax bureau that they were delinquent. In XXXX of XXXX I received a {$1500.00} rebate, then in XXXX of XXXX I received another rebate check of {$2100.00}, and I thought this was weird, but went on with life thinking they would know better than I, and then I got the notice from the tax claim bureau that my real estate taxes were not being paid, so I noticed PHH, they had no clue what was going on, I called the tax claim bureau, the tax collectors, and PHH several times before they finally came up with the answer that the parcel number on the deed was incorrect, so I called the Title/Closing company and they said they have never heard of this before from any other mortgage company, so I went back and forth with PHH and finally had to pay for another deed with the parcel being listed as parcel XXXX, then I got notification in XXXX of XXXX that our escrow was {$13000.00} in the negative, I just about fainted, I thought how can this be possible, they haven't even been paying our taxes appropriately, so I reached out to XXXX XXXX XXXX XXXX XXXX that got us the loan and she went through the escrow analysis and found that they were over charging us {$10000.00}, but they were still saying that we were {$3000.00} behind in our escrow, even though in XXXX, XXXX, XXXX of XXXX they increased our mortgage from {$1000.00} to {$2600.00} per month, which I paid, and then in XXXX they finally adjusted it down to {$1500.00} for the months of XXXX, XXXX, XXXX, XXXX, XXXX, and XXXX. I really need some help with this because this just isn't fair. I've been trying to get our mortgage payment adjusted to the original monthly payment of {$1200.00}, so I can afford it and not lose my home. They refuse to see that they are at fault here and have not been helpful adjusting these calculations accordingly.
Product: Money transfer, virtual currency, or money service

On August XXXX XXXX  someone hacked my Current App account and stole $ XXXXin XXXX  of small transactions ( $ XXXX ). They used the XXXX XXXX and XXXX XXXX XXXX app ( neither of which I have ever opened or used ) to steal the money I immediately contacted Current and after their alleged " review '' they lied and said that all of the transactions were authorized by me and they didn't owe me any money. 

The name showing on those unauthorized transactions was a criminal using the name XXXX XXXX. 

I have attached a sample listing some of the XXXX  of unauthorized transactions and a sample response from them denying any obligation to refund me for the theft.
Product: Credit reporting, credit repair services, or other personal consumer reports

Again, I was a victim of identity theft and this is another request to remove the information from my credit file resulting from alleged identity theft. Per FCRA 605B ( 15 U.S.C. 1681c-2 ) CREDIT BUREAUS are required to remove any items not later than 4 business days after the receipt. Also, the information provided on some items are UNKNOWN to me and REMOVED from other bureaus and I have doubts about their accuracy. 

XXXX XXXX XXXX ; XXXX XXXX ; XXXX XXXX ; XXXX XXXX ; XXXX, XXXX, M ; XXXX XXXX XXXX XXXX, NC XXXX XX/XX/XXXX ; XXXX XXXX XXXX XXXX XXXX NC XXXX XX/XX/XXXX ; XXXX XXXX XXXX XXXX XXXX NC XXXX XXXX XXXX XXXX XXXX XXXX, NC XXXX XXXX XXXX XXXX XXXX Balance : {$0.00} ; XXXX XXXX SYSTEM ( Original Creditor : XXXX XXXX XXXX ) XXXX Balance : {$650.00} ; XXXX XXXX ( Original XXXX XXXX XXXX XXXX ) XXXX Balance : {$0.00} ; XXXX XXXX XXXX Balance : {$0.00} ; XXXX XXXX ( Original Creditor : XXXX XXXX ) XXXX Balance : {$0.00} ; XXXX - XXXX XXXX XXXX XXXX XXXX XXXX XXXX XX/XX/XXXX ; XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XX/XX/XXXX ; XXXX XXXX XXXX XX/XX/XXXX ; XXXX XX/XX/XXXX XXXX XXXX XXXX, LL XX/XX/XXXX ; XXXX XXXX XXXX XX/XX/XXXX ; XXXX XXXX XXXX XX/XX/XXXX ; XXXX XXXX XX/XX/XXXX XXXX XXXX XXXX  XXXX XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XX/XX/XXXX ; XXXX XXXX XXXX XX/XX/XXXX ; XXXX XX/XX/XXXX ; XXXX XX/XX/XXXX ; XXXX XX/XX/XXXX ; XXXX  XX/XX/XXXX ; XXXX XXXX XXXX XX/XX/XXXX ; XXXX XX/XX/XXXX XXXX XXXX XX/XX/XXXX ; XXXX XXXX XXXX XX/XX/XXXX ; XXXX XX/XX/XXXX ; XXXX XX/XX/XXXX ; XXXX XX/XX/XXXX ; XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXX/XX/XXXX.
Product: Credit reporting or other personal consumer reports

The following names needs to be removed as they are inaccurate and incorrect XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX, XXXX XXXX XXXX XXXX XXXX XXXX The following " current addresses '' needs to be removed as it is inaccurate andincorrect XXXX XXXX XXXX XXXX XXXX, OH XXXX The following " previous addresses '' needs to be removed as it is inaccurate and incorrectXXXX XXXX XXXX XXXX, OH XXXX XXXX XXXX XXXX, KY XXXX XXXX XXXX XXXX XXXX  XXXX, XXXX Equifax XXXX XXXX XXXX XXXX XXXX XXXX XXXX, OH XXXX XXXX XXXX XXXX XXXX, MI XXXX The following " employer '' needs to beremoved as it is inaccurate and incorrect XXXX XXXX XXXX XXXX  Date Updated : XX/XX/year>
Product: Credit reporting or other personal consumer reports

I notice some unauthorized inquires on my report from my old XXXX XXXX XXXXXXXX XXXX which was paid in full and closed for over 3 years now.
Product: Credit reporting or other personal consumer reports

( XXXX ) XXXX you have No Standing in using my identification. 
( XXXX ) XXXX  your note is not binding because it was not completed in a federal lender who orginates federal student loans website required for electronic signatures by the XXXX Department of Education and the Higher Education Act who governs the federal consolidation loan and for other important issues.

( 3 ) Transuion do not send my complaint to any agenies. XXXX just you mentioning this in your letter violatates the Fair Credit Reporting Act for accuracy in reporting. XXXX remove XXXX student loans off my credit report in 4 days. 

( XXXX ) Nelnet I sent a complaint to the Michigan Attroney General Consumer Protection Complaint and XXXX responded with tell her to contact the Default Resoution Group.. XXXX just you mentioning for me to contact that agency violates the Fair Credit Reporting Act for accuracy in reporting on my credit reports I will not be contacting ED Default Resolution Group . 

XXXX your note was terminated XX/XX/2023 for not being done in the federal orginator lender website and other important issues. XXXX remove yourself off my credit reports immediately with in 4 days.
Product: Credit reporting or other personal consumer reports

I do not recognize this address please remove XXXX XXXX XXXX XXXX XXXX fl XXXX
Product: Credit reporting or other personal consumer reports

In accordance wit the fair credit reporting act XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 15 USC 1681 Section 602A States I have right to privacy. 15 USC 1681 Section 604A Section 2 also stats a consumer reporting agency can not furnish an action without my written instruction.
Product: Credit reporting or other personal consumer reports

This CFPB complaint has been filed to request pursuant to FCRA 605B ( 15 U.S.C. 1681c-2 ) that you, the Bureau credit reporting agency , block information appearing on my consumer credit report that is the result of identity theft and fraud within 4 business days of you receiving this complaint. This fraudulent, inaccurate, and false information consists of : Account name : XXXX XXXX XXXX Account number : XXXX Account name : XXXXXXXX XXXX Account number : XXXX Account name : XXXX XXXX Account number : XXXX Account name : XXXX XXXXXXXX Account number : XXXX Account name : XXXX Account number : XXXX These accounts have resulted in several fraudulent hard inquiries and fraudulent collections appearing on my consumer XXXX credit report. All of the aforementioned accounts, collections, and hard inquiries are the result of identity theft and fraud. I have attached a copy of FTC Identity Theft Criminal Complaint as proof from the US Federal Trade Commission that all the aforementioned consumer credit accounts, collections, and hard inquiries are the result of identity theftandfraud.
Product: Debt collection

Midland credit management contacted my ex-husband, on his cell phone, looking for me, about debit that they say I owe from a XXXX XXXX XXXX XXXX. The person gave him the proposed amount due, the last 4 of my social security #, my physical address, my date of birth, date of last payment on the credit card ( 2019 ) and I have never received any mail or correspondence about this debt. Today, I received an early morning phone call, before XXXX from a gentleman that did not verify he was talking to the right person and a revealed all my personal info again on my cell phone ( name with spelling, date of birth ( wished me a " happy birthday '' ), last 4 of my social security and my full address with amount due and last pyment in 2019. I let the representative know I did not know what he was talking about, that I needed something mailed to me ASAP.
Product: Checking or savings account

Cashapp is deducting money from my account ( hundreds of dollars ) blaming it on a glitch in their computer systems and will not return the money. Whats worse is that these transactions in question are missing from any sort of transaction records!!! I have tirelessly spoken to managers, supervisors ect where I am told they have no information for me and that the money taken out of my account are from XXXX XXXX months ago that their system mamde a mistake on! There is no record whatsoever of the money they swiped from my account. over XXXX $ Cash app is hiding transactions from people from what appears to be a terrible opperation. No one will help me, my electricity got cut off, my health insurance canceled becasue of a glitch in their system that they are holding their customers responsible for. I have documentation of me litterally begging for help for the last XXXX XXXX weeks. I am waiting on cashapp to send me a transcript of the support chat which shows them over 5 times telling me they had an error in their system and it caused this issue.
Product: Credit reporting, credit repair services, or other personal consumer reports

Regardless of the multiple written requests, the ITEMS listed below are still reporting on my credit report which is a violation of FCRA. The Bureaus failed to comply with Fair Credit Reporting Act, 15 USC sections 1681i within the time declared by law, they failed to properly investigate the matter by using a third party as their verification provider and have continued reporting the unconfirmed & unverified information. Given all my attempts to address it directly with 3 CREDIT BUREAUS, they are willfully negligent and non-complying with federal statutes & I need this matter handled immediately. Please remove the items below in my file : XXXX XXXX ; XXXX XXXX XXXX XXXX XXXX, GA XXXX ; XXXX XXXX XXXX XXXX XXXX XXXX, GA XXXX ; XXXX XXXX XXXX XXXX  GA XXXX XX/XX/XXXX ; XXXX XXXX XXXX XXXX XXXX  XXXX GA XXXX XX/XX/XXXX ; XXXX XXXX XXXX XXXX, GA XXXX XXXX XXXX XXXX  Balance : {$0.00} ; XXXX XXXX XXXX Balance : {$3700.00} XXXX XXXX XXXX XXXX XXXX  Balance : {$8200.00} XXXX XXXX XXXX XXXX XXXX  Balance : {$0.00} ; XXXX XXXX  Bankruptcy Date Filed/Reported : XX/XX/XXXX Reference # : XXXX.
Product: Credit reporting or other personal consumer reports

15 USC 1681 refers to a section of the United States Code related to the Fair Credit Reporting Act ( FCRA ) .Specifically 15 USC 1681 is the title of the ACT that governs how consumer credit information is collected, maintained and used.The FCRA aims to promote accuracy, fairness and privacy of consumer information contained in the file of consumer reporting agencies. XXXX, TRANSUNION AND XXXX INFORMATION BREACHED, FTC REPORT ATTACHED. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  XXXX MULTIPLE ACCOUNTS, XXXX XXXX XXXX @ XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  XXXX REQUESTED ASSIGNMENT CONTRACT XXXX NO RESPONSE, XXXX XXXX @ XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX ADDRESS THAT IS NOT MINE XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXXXXXX XXXX REMOVE THESE ACCOUNTS AND ADDRESSES FROM MY CREDIT REPORTS. ATTACHED PAPERWORK. DELETE THESE ITEMS OFF MY CREDIT REPORT. NOT VALID INFORMATION HAS BEEN BREACHED MULTIPLE TIMES.
Product: Credit reporting or other personal consumer reports

I received a copy of my credit reports and am writing to dispute the following information that appears on my XXXX, Transunion, and XXXX report. 

Please verify or remove immediately the following accounts : By the provisions of the Fair Credit Reporting Act, I demand that these items be investigated and removed from my report. Please remove any information that the creditor can not verify. I understand that under 15 U.S.C. Sec. 1681i ( a ), you must complete this reinvestigation within 30 days of receipt of this letter. 

Thank you for your time and help in this matter. 

Sincerely, XXXX XXXX XXXX, XXXX Date Opened XX/XX/XXXX Balance {$890.00} XXXX XXXX XXXX XXXX Date Opened XX/XX/XXXX Balance {$4000.00} XXXX XXXX XXXX  Date Opened XX/XX/XXXX Balance {$2300.00} XXXX XXXX XXXX XXXX Date Opened XX/XX/XXXX Balance {$710.00} XXXX, XXXX Date Opened XX/XX/XXXX {$1100.00} XXXX XXXX Date Opened XX/XX/XXXX {$460.00} XXXX XXXX  XXXX Date Opened XX/XX/XXXX XXXX {$1700.00} Date Opened XX/XX/XXXX XXXXXXXX XXXX {$9400.00} Date Opened XX/XX/XXXX XXXX XXXX XXXX {$8400.00} Date Opened XX/XX/XXXXXXXX XXXX XXXX  {$1200.00} Date Opened XX/XX/XXXXXXXX XXXX XXXX  {$38.00} XXXX XXXX, XXXX XXXX {$0.00} XX/XX/XXXX XXXX XXXXXXXX XXXX ( Bank ) XX/XX/XXXX XXXX XXXX ( Auto XXXX XX/XX/XXXXXXXX XXXX XXXX ( Auto ) XX/XX/XXXXXXXX XXXX XXXX  ( Auto ) XX/XX/XXXXXXXX XXXX XXXXXXXX ( Bank ) XX/XX/XXXX XXXX XXXX ( Finance ) XX/XX/XXXX XXXX ( Bank ) XX/XX/XXXXXXXX XXXX
Product: Bank account or service

My son, college student, working a part-time job, received his first paycheck in paper form XXXX XXXX, 2015. He had 30 min lunch to deposit money and grab lunch, he is also a XXXX. He tried the bank app to take a picture of the check for deposit, a confirmation email stated it was received and to wait for another email for for approval and processed, which he received. His account showed available {$200.00} out of the {$630.00}. He attempted to use his debit card, but it declined, he checked mobile banking and it stated that the check bounced and he was assessed the fees and now negative balance. He did n't have the time to wait in the busy bank lobby so he deposited the check in the atm. When he did that, US Bank froze his account and debit card, he spoke with customer service and they said that it would be fine after they check the atm to verify the paper check and fix his account it would take 48 hours. After waiting 3 days, he contacted customer service again because he was still locked out of his account, the representative stated that fraud had his account and they were working on it, if anything else the hold would auto release on XXXX XXXX, 2015. It is now XXXX XXXX, 2015 and we continue to get the run around from US Bank and his account is still locked and he still has no access to his funds. Good thing I gave him money. My son conference me with US bank on the phone around XXXX pst XXXX XXXX, 2015 to add me to his account so that I could contact the bank and fix this mess, I gave all of my vital information, address, phone, name, dob, ssn, driver license info, everything, I contacted the fraud department this morning XXXX XXXX to find that non of my information was added or even a record of the call that transpired. My son is walking to the train station on his way to work this morning, he called them again, the rep stated he has access to his account the check cleared back on XXXX XXXX? Ummm, still cant use the debit card or access his account 2 weeks later ... .This is poor customer service and extremely poor banking practices. my son has never broken the law, never been in trouble, does n't party or do drugs, this was, what we are learning now, a mistake but honest on his end, he needed to eat something the day this started because he is a XXXX and all of this could have been avoided if he was n't consistently being lied to. now the reps are telling him the branch he opened the account with is the only one that can unlock his account. I want to know who has my vital information if it was never added, this might be a cause of identity theft and fraud. My son needs assistance with his dealings with US Bank and I need assistance on laws regarding my identity, please help us. 

Thank you ....
Product: Credit reporting or other personal consumer reports

I am submitting this formal complaint under the Fair Credit Reporting Act ( FCRA ) to address the violation of my federally protected consumer rights by the following accounts : XXXX. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  The aforementioned accounts, identified by Account name : # XXXX, have egregiously violated my rights as outlined in the FCRA : 15 U.S.C 1681 section 602 A. states that I have the right to privacy.

15 U.S.C 1681 Section 604 A Section 2 emphasizes that a consumer reporting agency can not furnish an account without my written instructions.

15 U.S.C 1681c ( a ) ( 5 ) Section states that no consumer reporting agency may include certain adverse items of information in a consumer report, particularly any other adverse item of information that antedates the report by more than seven years.

Additionally, 15 U.S.C. 1681s-2 ( A ) ( 1 ) stipulates that a person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.

These violations not only compromise my privacy but also infringe upon the fundamental principles outlined in the FCRA. I request a thorough investigation into this matter and appropriate action to rectify these breaches. 

Thank you for your prompt attention to this serious issue. 

Sincerely, XXXX XXXX
Product: Credit reporting

A fellow Co worker, Used my information to buy a car. I am a nurse and a Patient with the Company that I work for so that Nurse " XXXX XXXX '' used my personal information with out my knowledge and There are several creditors that are calling one particular number XXXX Claiming that I owe them funds or if I know where to reach XXXX. I have advised XXXX that I did not authorize for my information to be used, yet they cont. to call. XXXX would be able to access all of my information through a company application that stores all patients demographics.